A great apartment for a family of 4 in the heart of Madrid: plenty of convenience stores, cafes, restaurants, shops & Metros close by. It is spacious and comfortable accommodation. Maria Victoria’s communication was good and we made arrangements to use the app for access. The apartment was well equipped with: soap, some shampoo/shower gel, toilet paper and washing up liquid. If you’re staying longer than a few days then you would need to bring/buy your own supplies. There was a microwave, kettle, toaster, coffee and washing machine in the kitchen. There was enough hot water for 2 showers, so the dishes would wait until later! There was a smell from the kitchen drain, which is usual in properties without U bends fitted. The TV has Netflix and the wifi was fast with a number of devices connected. The bedding and towels were clean and there were spares in the cupboard with blankets too. We were missing a pillow, which was put down to the cleaners, but unfortunately there wasn’t a spare/replacement. The main light bulb in the twin room wasn’t working when we arrived, although we were content to leave until we left. A heater and air con was available, however we didn’t need either at the time of year. Agree with other reviewers that it gets noisy at night being in the city centre (especially on Friday & Saturday) so bring ear plugs if you’re a light sleeper. Overall, very happy with our stay.