The location was great with markets, metro and bakeries outside the front of the building. The info Balta provided on Madrid and local area things to do was very helpful. The doorman was very helpful. Plenty of space for our family of four. Balta was very communicative and flexible since we did not know when we would be arriving on our reservation date. Perhaps the kitchen could be better stocked with more cooking utensils. No air conditioner which is disclosed but the airflow with open doors and windows was sufficient. We would stay there again.