Juan Carlos was very hospitable and helpful with letting my friends and I check in early so we did not have to carry our bags around town with us all day which was extremely helpful! The apartment is smaller than expected from the pictures but worked well for the 3 of us. We were able to easily walk everywhwrre around town and to the train station upon leaving with no issies. The couch doesn't expand into a bed, but I slept fine on it with the cushions/pillows for padding. Overall, we had a lovely stay and loves our time in Madrid!