The apartment is great in every respect - convenient location, clean, modern, spacious. However the check-in process was very painful due to defects of the mobile application. I read about this issues in review, but brushed this concern aside, since I am a technically savvy person. However the mobile app turned out to be a pain for me as well. I wasted lot's of time trying to upload our documents using the app, until giving up, contacting the customer service and sending them required the documentation manually. I wish the manual option to send the docs was communicated to us in advance, judging from reviews we are not the first who complained about the app. Communication was good though, customer service and host were responsive