I honestly had no idea what to expect when booking this air bnb because I had never personally used air Bnb myself, but Mariana was able to answer any questions or concerns I had and answered very quickly and made the whole process very smooth and easy. Besides having a wonderful place to stay that was SUPER clean it was in a fantastic location. Right off of Gran Via, so it was central to just about anywhere we were going for that day. If I ever come back to Madrid I will most definitely stay here again!! I loved everything about this apartment!