Paula was great with communication and always had timely responses. I had to reach because my transportation plans got changed on me and Paula prepared the room ahead of the usual check-in. The location is so close to major tourist areas without being too loud or busy. The room was exactly what I had been looking for. It felt very welcoming and comfortable. Very clean and the mini terrace was nice to drink coffee on in the morning. There was also a shared terrace upstairs that was just lovely. It felt very safe and check-in/out was simple. I would highly recommend this place.