We were greeted by Mario, he was super nice and helped us with our luggage ( which was quite heavy ). He explained everything to us , super welcoming guy. We didn’t meet Elena. Anyways, the apartments are adorable. We had a nice , clean room with everything we needed for our short stay. It was so clean and smelled so so so nice. We loved it! The location is amazing , the whole vibe of it its just great. We recommend it to everyone and we can’t wait to be back.