Days before arriving I gave my arrival time and requested check in details, I was told hello, no problem, she'll be there to receive me, don't worry (broken into 4 emails).
When we arrived I got no answer to the buzzer. We're left 9:30 pm in the dark on foot with luggage, in an unfamiliar area with few businesses, no place with WiFi, and 10 minutes to the metro. We had to return to the airport (loooong corridors) to get WiFi; before calling hotels, I emailed her and got a response. Given no good options, we returned to the AirBnB. Most miserable time I've had in 60 years of travel.
The photo of the room I paid for had ample space all around the double bed and two sun-bright windows. What we got was a windowless room barely wide enough for the bed. Lights off, the room was mine-shaft dark, and the only light was a ceiling light with 2 intensely bright bulbs. Storage was a 3 foot wide wardrobe, but with only 3 hangars.
It was a miserable experience.