Alicia has been great: very helpful, friendly and discrete.
Whatever is written in the description is true - the flat it' s actually on the ground floor. It's a very convenient place with all the appliances to cook, wash your clothes and next to all the nightlife and sightseeing of Madrid.

The only problem we had was the smell of the dampness next to one of the single beds. There was a wardrobe next to the bed but the smell was so strong you could not hang your clothes or even sleep next to it- my cousin had to move to the living room to sleep. Apart from that, everything ok.