Excellent in every way! Victor provided information prior to our trip and met us at the apartment/penthouse; he even carried our luggage up the stairs. We really appreciated Victor taking time to go through our questions and how to operate the various kitchen and living room equipment. The kitchen is well-stocked with pots, pans, plates and silverware. We enjoyed cooking at the apartment and had everything we needed. Victor was always available for questions and provided us great information on how to navigate Madrid. The location is excellent: a seven-minute walk to the Metro, a five-minute walk to a small grocery store and fruit/vegetable store and a 10-minute walk to a major store. The area is near all the places we needed access to but at the same time very quiet. The deck outside was a great asset providing a great place to relax, eat and enjoy the neighborhood. All the descriptions and photos were accurate and we found no surprises. It was easy to take a cab from the airport and take an Uber back on the last day we were there. We highly recommend and look forward to returning to Madrid and staying again at Victor's apartment/penthouse.