This is a decent flat located in a fantastic area. The airbnb has a beautiful view and a private patio which are lovely perks, and it's fun being on the top floor (although calling it a "treehouse" is certainly a bit of marketing work). Overall it feels a bit under loved, decor is uninspired and sparse and there's a few strange quirks that you have to get used to, like the seal of the shower door being broken causing water to leak out onto the floor of the bedroom or the toilet flushing indefinitely when you use the large flush option (until you go back and repush the buttons to stop it). It's the kind of place where they turn off the fridge in-between stays to save a buck, and when you go to put your leftovers away you realize they won't be cold for hours.
Communication left a lot to be desired, from slightly confusing check-in instructions to being left on read when we asked for things from the host that weren't "required" for them to answer. Leticia took multiple opportunities to remind us of the rules, hammering home no parties and expected etiquette in a way that felt more threatening or parent-y than any other Airbnb experience. The lack of hospitality also showed up in a mismatch of her being willing to step outside the norm versus asking us to. When we asked if we could check in late, we were charged 20 euro to do so since somebody had to come let us in (a job that could be replaced by a lockbox). She then asked us to do favors to make her life easier, like taking the trash out ourselves since our checkout didn't nicely align with the pickup schedule and reminding us to "keep tidy" to make the cleaning easier. We were happy to help, but the difference in flexibility expected vs flexibility given was disappointing. We never got responses when we let her know we couldn't take out the trash on-time due to our prior plans, nor when we updated that we got it done for her, nor when we shared that we had left for the airport.
All that said, the Mala Saña area is fantastic. Tons of places for tapas, coffee or meals in walking distance and flanked by many other great neighborhoods. We loved the location and would definitely stay in this part of town again.
Location: 5/5
Communication / owners: 2/5
The Airbnb space itself: 4/5