Betty is great! She speaks rather rapid Spanish, which has helped me with my Spanish skills a lot. Although there were a few hiccups with the laundry situation (can only do laundry between 12 am-7 am) and the shower temperature tends to run very hot/cold, I overall had a lovely stay and wished I can stay for longer!
Location is also incredible- there’s a bus stop right out front, and the El Retiro Park is literally a hop and a skip away (3 mins walking). You’re truly at the heart of Madrid!