OVERALL: Would definitely stay here again, and would recommend to friends. Providing (extensive) detail below for those that want it.

GREETING/LOCATION: Marco met us at the apartment and was very friendly. Experience upon arrival was great! Home looks as photos show, and location is excellent. Balconies are a huge plus - views of Plaza Santa Ana are excellent! We looked at options near Plaza Mayor and Sol, and are so happy we stayed at Plaza Santa Ana... very central without being in the very heart of the crowded tourist-filled areas.

APPLIANCES: Wifi works well, as do the appliances. Range is electric, microwave and dishwasher work fine, fridge/freezer is sizeable for Europe. Didn't use clothes washer but a small one is there. TV works although we didn't use it. Water pressure and temperature was excellent.

INTERIOR/BUILDING: This place has the charm of original flooring and has a bit of wear and tear, so don't expect a super modern brand new place... it looks like the pictures but a little more worn. Elevator works very well and is quite modern (note there are ~5 steps from entry door to the elevator if that matters to you). There are two sets of keys which make splitting up easy for a group. There are serious deadbolts on the door to apartment which is nice for feeling safe.

STREET NOISE/BEDS: When windows and shutters are closed, you really cannot hear the streets below. For people sensitive to noise, I would bring earplugs as other reviews mention noise issues when sleeping. Beds are quite firm as well - just something to note.

A/C AND BATHROOM NOISE: when A/C is running, you can hear it outside the main bedroom as it is on the adjacent balcony. We ran them during the day and shut them off at night. Weather was nice enough to leave windows open and we slept despite the noise from the street below. Bathrooms are not as private in terms of sound as in the US, but that is the norm in my experiences in Europe.

OUR GROUP/OTHER: My wife and I stayed there with another couple and it was very comfortable. We used the fridge and dishes/utensils daily and the dining table is a great place to sit, eat and plan your activities around the city. There is a useful handbook in the apartment explaining the basics like when to take out trash, etc. Makes all the logistical aspects very easy.

Thank you Ramon and Marco for a great experience!