The apartment was in a PERFECT location right in the centre so everything we needed was very close! My friends and I didn't get to meet Melvin but we had no problem getting the key and getting into the apartment. It was very nice and clean and there was a wine bottle waiting for us :) The kitchen was big enough to cook in and there were both fridge and freezer. The only two problems were really thin walls so everything we said neighbors could heard and vice versa. And also hot water ran out very fast in the shower but then we just took turns throughout the day instead of all of us showering at once. I recommend this place for a visit in Madrid!!!