Mostly a good experience: the place was light and modern, communication was excellent, there were pots and pans etc, and the price was very reasonable for the location. The downsides were that there are no kitchen basics like salt and pepper, oil, coffee or napkins/paper towels. We knew that, but it was still annoying. And so many cupboards were locked that there was no place to put food. So it would have been hard to stay for long and cook, and we couldn't even leave the supplies we bought for the next person because there was no place to put them, so everyone starts over with nothing every time. And while the apartment was mostly clean, the couch was really dirty. Also the large surcharges for using the sofa bed or needing late check felt a little petty. But overall it fit our needs for a decent price, and the woman we dealt with was very pleasant, and we would probably stay again.