The apartment was absolutely wonderful. It was right in the center of the city, footsteps away from Plaza Mayor. One of the highlights was opening the doors to the balcony, admiring the beautiful architecture, and watching the people pass by. There was a bit of noise from all the voices down below but that's part of the fun of staying in the heart of things. The apartment was nice and spacious for two people. There are a couple of grocery stores nearby which made it convenient to have a few breakfast items on hand. Soraya was absolutely lovely and more than willing to offer help and suggestions. We arrived before the apartment was available to check in and she allowed us to store our luggage in her ice cream shop located right around the corner. One small hiccup - when we arrived Soraya informed us that the apartment we had reserved would not be available due to a plumbing problem. However she owns 3 other apartments in the same building (all of them are almost identical with only small variations in layout) so we stayed in the unit on the third floor rather than the second floor and it was just fine. She told us the plumbing would be repaired in a day and offered to let us switch at that time but we were absolutely fine with the other apartment. I highly recommend staying here for any length stay in Madrid.