My girlfriend and I stayed at Jorge and Juanje´s appartment for 2 nights. I can´t remember who met us at the flat (sorry!) but he was really lovely and showed us everything we needed to know; straight away we felt really welcomed and relaxed.
As I´ve been to Madrid before we didn´t need any assistance, however I felt very comfortable that I could have contacted the hosts at any moment for help and that they would be more than happy to help. The place really felt like home due to its tasteful and comfortable furnishings - we could have stayed there for a much longer period of time! The flat has everything you need and it has a really fresh and relaxing atmosphere.
I am always concerned when spending more money than I usually would on a place, but Jorge and Juanje´s flat was perfect! We recommend it 100% and would stay there again for sure.
Thanks so much!