The apartment in Madrid was exactly as shown in the ad.... It was spectacular.... Clean, beautiful and spacious. We were steps from Plaza Mayor and very close to all the walking sights of Madrid. So central to everything, no need for the Metro. The apt was an easy taxi ride from the airport. Soraya met us at the apt at the scheduled time and her recommendations for restaurants and attractions were excellent. Soraya was very personable and a delight to deal with!!!