Max was fantastic and very accommodating. We arrived at 2am and he was still there to meet us at the door and help bring our bags up. The place was just as the pictures looked. The only constructive insight- if you’re 6’ tall you will hit your head on the ceiling in the bathroom and bedrooms. Also, no AC just fans. So if you’re looking to escape the summer heat, it will be a touch balmy by still bearable.