While we didn't meet Meyling, she was always prompt and clear with her communication. We found her to be a very helpful host, and her partner Natasha, who met us when we arrived, was really sweet. We enjoyed the apartment, which is indeed very well located, clean, and well-supplied for all of our needs. It is very close to the underground subway and there is a grocery store within a short-walking distance, which is convenient. My only complaint (which we were warned about ahead of time) is the ongoing construction in the building; the entrance, the stair-well, and several of the units surrounding the flat are being renovated. Construction starts every morning around 8:00am and is rather loud. We were traveling with a toddler and would have been up around that time anyhow, but I think that anyone who comes to Madrid with plans to stay out enjoying the night-life would find this very frustrating. Otherwise, the apartment is quiet and would be perfect - I understand the construction will be finished within the year, in which case I would recommend this little flat to anyone.