Booked this stay the same day we arrived. Around 12:00. The room was ready and clean when we arrived from Portugal around 21:00. The stay was better than expected. It is an older apartment but very charming. Everything was clean worked well. The location is amazing. Great restaurants and close to 2 metro stations. We stayed 3 nights and will definitely consider when we return to Madrid next year. Oh, the communication was great. No issues came up; but when I sent a message I received a quick response.