Anouk and Alvaro were very responsive at all times. We had no issues communicating or finding the apartment.
The apartment does feel a little smaller than what the pictures show but that wasn't a bad thing. It is very modern and clean and has everything you might need for your stay. If you left the window open in the main bedroom you could hear some noise from the plaza but it wasn't anything that wouldn't let you sleep. The second bedroom is quite small but we used the space in the entrance to put the luggage and that solved it. Beds were comfortable and the whole apartment felt clean and neat. Also, there are two full bathrooms wich is always a plus. I would not recommend it for huge groups though, although it can definitely sleep a big group, it can get crowded quickly. We were a group of 5 adults and a toddler, the two couples + toddler used the 2 bedrooms and the other adult slept very comfortably in the living room.
You can't beat location, close to all the main touristic places and with a great view of the plaza (through a small window/door that is in the main bedroom). Also, there is a tourist information office right down at the plaza and walking tours depart from there so that worked very well. There are grocery stores close by and tons of places where to eat. I will definitely stay here again.