Paula's apartment was perfect for our 3 day visit to Madrid. It is clean and close to the Metro (5-10 minute walk depending on which station you need to use) so you can easily move around the city. While it was very comfortable, the one issue we had was that the bed is a little bit too small for 2 people but not a big issue at all! We didn't meet Paula but she was very accommodative as our flight was delayed by about 5 hours and she was still able to arrange for us to be promptly met at the apartment. I would be happy to stay in Paula's apartment again!