Amazing location. Can’t be beat. Across the street from Plaza Mayor and very close to Puerto Del Sol (and Sol metro station) As other travelers have said, go to San Giles for the churros & chocolate, and the Mercado San Miguel for some excellent tapas. We had some small issues with the guest shower not getting super hot and the main bathroom toilet seat not staying up, but nothing major. Also, they may move you to another open room different than the pictures, as another guest has written. Happened to us as well, but it was fine since the view was better.