Charles' sister Giselle helped us, and she was so nice! She was there to help with anything we needed, and she has a great sense of humor. I wish we were related haha.

The place is amazing too! Cozy, on the top floor, right on the busiest shopping street in Madrid, and yet it was never too loud. In fact, the classical music from the street performers below was a great way to wake up from a siesta.

The location is so central, and it's right near two of the biggest metro stops. Also, you can walk anywhere you want in the city very quickly, and the number of awesome tapas bars nearby is unfathomable. You won't get to them all if even if you move there.

All in all, I'd definitely recommend this place to anyone who's looking to feel the heartbeat of Madrid while they're visiting. ¡Buen viaje!