Overall, a pretty poor experience.
They called us the night before mentioning that they had a peoblem of leak in the appart I had reserved and offered us to put us in another one.
We had no other option to accept considering the time they contacted us ( less than 18 hours before our arrival).
The appart was smaller, extremely dark & depressing.
We were 3 travelers and when we requested an extra set of keys, they said no.
When we requested whether we could leave our luggage for couple of hours in the appart after our check out , they declined (which is the first time it ever happened to me) .
The building is made only for airbnb apparts, it is quite depressing and it appears only like a cheap hostel ( however, the appart was clean) .
Yet, The location is quite central and right next to plaza Santa Ana.
I do not recommend this company .