Fernando is a communicator - from the time you book til you depart you can be sure that he will provide excellent tips on dining, places to visit, even details on the 200 bus from Av. de America (when no staff was available on site to provide). Apt is about 20 min walking to the Prado, Thyssen & Reina Sofia. DId this a few times while in MAD with great weather -- definitely doable & no need to stay near centrally/near all the tourist traps. Extra nice touch on the parting gift which my mom thorough enjoyed! Thanks again Fernando!!