Me and my mum came for the first time to Madrid. Max was waiting us at 11:30 at the apartment even if the check in was from 2 pm, just for letting us drop the luggage and enjoy the city “hands free” while waiting the check in time. I made a little plan for us to see everything during the days in there but Max prepared a book with all the tips and places recommend to see and it was so helpful. The little apartment was incredibly stunning and clean and the position is so central, we didn’t take the metro as we could arrive everywhere walking. Any concern and question, Max was there with a prompt reply for us. He kindly also booked a taxi for us on the way back to the airport which helped us a lot. I DEFINITELY RECOMMEND THIS PLACE. Everything was just perfect and well taught.