Jacquelin was a perfect host, meeting us on arrival and showing us around the apartment and explaining how everything worked. Even prior to arrival, she had given us many recommendations on things to see and restaurants to visit which was very helpful, and even booked us a taxi from the airport. It was pretty much a professional concierge service. Communication was great throughout the trip, it is obvious she takes pride in her efforts to be as professional as possible whilst still being very friendly.
The apartment is big and comfortable, much bigger than it looks in the pictures. It had everything we needed and plenty of space to enjoy with modern decor and facilities. The bed was comfortable, there was constant hot water, everything worked as it should.
The location was really the best part of the apartment. As a first time visitor to Madrid, it was perfect. There are so many bars and restaurants within a short walking distance and being almost next door to the Mercado de San Ildefonso was fantastic. We only took one taxi during our 5 day stay because the apartment was so well positioned that we could walk everywhere.
I would definitely recommend this apartment and would definitely stay here again if I visit Madrid again.