The two days I stayed in your apartment, is one of the bad experiences I ever had in any airbnb apartment.
You did not come in person while check in and instead of that you sent some person who cannot speak English a bit also. She did not explained anything. Just handover the keys and went away.
That day i went outside and while came back to the apartment. I could not able to open the lock. It was my hard efforts but I could not. Luckily the person who stays next door to you apartment, he helped me. He explained me that opening the door was required hard effort. Still I tried several times, but hardly able to open the door after being tried for several times.
You have only one A.C in the drawing room. No fan / A.C in the bedroom. Water was leaking from the A.C since evening. I immediately whatapps you that I could not sleep until you arrange a fan as I had to stopped the A.C due fire/other hazard. You read my message but did not reply. The whole night I could not sleep. It was 41 degree at that. Without fan / a.c how a person can sleep in a closed door apartment? You text me a message at 3:15 a.m, which I noticed next day morning. That night was a sleepless night to me.
Next day I was inquiring of the handover of the keys since evening. You again did not respond in proper time. When I saw your reply, it was 12 a.m. I was bound to give you a call to understand the process. I could not understand a bit you have explained.
I came from Spain specially these two days with bad experience. You are not at all helpful. Not even responsive. Dont know how to reply to your guest.
Truly speaking, staying in your apartments shucks me and I could not able to enjoy my tour.
Only positive thing is about your apartment cleanness. It was really good. But I experienced so much trouble, this does not add any value to me.