Although the place is nice. The host is not the nicest person, I was treated in a very rude manner by the cleaning staff, and the customer service with the host was not the best. They charge you an extra fee for Check in, unacceptable. On top of that they wanted us to clean all the plates and take out all the trash for them, even though they charged an expensive cleaning fee, and the trash chute was no where near the property, another unacceptable policy. All in all the property is nice but the management company operating the property is not good at all. Poor service and poor policies.