Ruben’s place was clean, and a great location. Ruben himself was aggressively mean to me and my mother upon arrival. We arrived two and half hours after the plane landed . We went straight from the airport to the Airbnb, and it took us that long. He was upset that we did not call, but when we arrived we did not know how long it would take us to get there and we had no cell phone service. We were just trying to get there as fast as we could because we had not slept in 36 hours. He started yelling at us before we were even in the door. We apologized that we were later than he expected and he continued to scold us. It was the first and only bad air bnb experience I have ever had.