Our stay here was smooth and great for what we needed! Borja communicated in advance the check-in process along with all of necessary information like house rules and wifi. The place was clean and comfortable, and perfect for sleeping for a couple of nights if in Madrid. It can be noisy because of the nightlife, so if that bothers you I would keep that in mind. It didn’t bother us. Walking distance from the central areas and fun attractions. Overall good stay!