The host was always available to solve any issues and answer any questions. The studio is centrally located with excellent access on foot. However, being on a ground floor in the center of Madrid, it is very susceptible to noise at night and gives a little feeling of insecurity. The interior is well equipped and organized. The only problem we had, being 3, is that the hot water (heated by a boiler) was not enough for the 3 consecutive baths, having to take a break between them. All things considered, it is adjusted for the price to be paid.