We have traveled a lot in the USA, Central America, South America and Europe, and this was our best apartment rental to date, we highly recommend it. Pros: everything. Cons: nothing.

Hosts: Excellent. Mario and Noelia responded to our reservation in less than a day with information about the apartment and Madrid. They were easy to communicate with both leading up to our arrival and during our stay. They were very accommodating with our arrival/departure times. Friendly and professional, they are wonderful hosts.

Location: Excellent. The door to the apartment building is on the Plaza Mayor, providing an excellent base for exploring the city and the most popular sights, yet the apartment was absolutely quiet. We stayed from Christmas to New Year's, with a lot of activity in the Plaza Mayor and surrounding area, and we were amazed that we did not hear any noise in the apartment.

Apartment facilities: Excellent. Mario and Noelia have thought of everything guests need. All of the furniture, linens and equipment are in excellent condition. An elegant and comfortable apartment set up specifically for guests (the apartment is dedicated to guest use, no one lives there otherwise). Very clean, strong wifi service, a smart TV, and a great shower. A a very safe and secure third floor apartment with elevator service and windows facing an interior courtyard.

Family friendly: We are an adult couple without kids, so it was just the two of us during our stay. The apartment is probably best for one or two adults or a small family group because it is a one bedroom. However, the living room/dining room area has a good amount of space and could accommodate sleeping arrangements for an adult or a child or two.