The hosts are super super nice! They were understanding and replied very quickly always. The location is also pretty good because madrid is so well connected by metro anyway and there's a metro stop, bus stop and supermarket (mercadona) very closeby! My only remarks are that the towels are very cheap and they leave colourful hairs on your body and clothes. Unfortunately there was no hair dryer and they said they'd bring me one but they didn't. Shower is nice and hot although a bit old, the room was a bit cold and bed sheets smelt a bit humid. Overall it's an okay place to stay if you're on a budget and the kitchen is well organized!!