This exceeded our expectations! Fernando greeted us and gave us local tips and helped us to navigate around. The apartment had everything we needed and then some. Food and amenities were provided that were much appreciated. The apartment although on the fourth floor with no lift, had a beautiful view. It was steps away from an awesome grocery store and the metro which was ideal. Within minutes we were downtown Madrid. What was nice was that it felt like staying at a friends place due to their kindness and thoughtfulness, which made it even better.