I felt like this Airbnb experience was the absolute bare minimum. It did not feel homey or particularly welcoming or comfortable. As far as cleanliness: The shower smelled like urine, the floors had dirt and dust (I ended up sweeping it myself), and the living room area/couch and couch pillows smelled musty. The wardrobe also smelled very old and musty. The shower items were not what was listed on the bottle (one bottle said lotion but clearly was not lotion; not sure what was what really). Despite having a washer in unit, there was no detergent and no dryer. I had to look up directions on how to use it; as the host didn’t know or remember the details.
Sergio requested to check the terrace during my stay — reflecting on this request I feel disturbed by the fact that he chose to do this during my stay instead of before or after. I was not there for long (arrived the 20th, left the 22nd), why could this not have waited? I found it odd but at first didn’t think anything of it. However, I was expecting him to come at 12h per his message. He never came at 12h, and I even waited 15 min after. I assumed he perhaps was not coming and so I left, expecting he would communicate if/when he was going to actually arrive. I would have been more comfortable being present while he “checked the terrace”. When I returned, I felt extremely uncomfortable as it became obvious he did more than just “check the terrace”. First, when I arrived back at the unit, the front door was open. I do not know if this was a glitch with the door lock app, or he forgot to close the door— either way, I was uncomfortable when I returned and saw that. Second, the wardrobe, which had my drying laundry, had the doors slightly ajar before I left- when I returned they were closed tightly, suggesting he had touched the wardrobe. I purposefully left the doors just slightly ajar so my clean laundry would have some air and not pick up the musty scent of the closet. Second, he clearly used the bathroom. He left the toilet seat up. I feel this is not only an invasion of my privacy; but a breech of what he had articulated in his original request to me. I do not understand why he chose to “check” things while I stayed at the unit, or why he decided to move about other areas of the space during my stay and touch things without communicating with me first.
Additionally, I am further concerned about the app-based lock. Not only was it frustrating and annoying to use (delays upon opening; issues entering and exiting; having to download the app), I am now also concerned about my privacy seeing as he obviously had access to this app and may very likely know when I would come and go. I highly suggest he consider a non-app-based method for the door in the future. Lastly, I asked multiple times before the trip whether I could check in early and he ignored my question several times up until the day before my stay. Better communication would have helped with my planning; and if I had known this information sooner, I would have reconsidered staying at your unit.
Overall, I’m unsatisfied, was uncomfortable, and overall disappointed considering the positive reviews here. Even for the low price, I would not stay here again for my own comfort.
The biggest positive of this place was location; but as others noted, it is loud— and the walls are super thing so I could hear the neighbors clearly.