After reading the reviews, I was dreading the steps, but the place was so lovely and well managed, the positive features overrode the inconvenience of schlepping our bags on the first/last days of our visit. Don't get me wrong, if you don't do well on steps, this is not the place for you (I counted 81!). The location is excellent, between 2 metro stations and easy walking distance to the big tourist destinations, while not being right in tourist central. A big asset was the thoughtful check in process including personal restaurant recommendations and orientation to the area. Thank you Lucky Team! The apartment was well appointed, the beds were comfortable, and the cooling system worked well. We were in the middle of a month long trip. so having the washing machine was an asset. There was one morning where the water pressure was low for about 5 min (a Sat, lots of neighbors home), then it kicked back on to full pressure without us doing anything. Great place, great value. great location!