Pilar was very friendly and approachable. We had absolutely no problems communicating with her to get to her place and the time to check in and out. Despite us wishing to check in at 7am, she gladly allowed us to do so and woke up early to welcome us. The room is as seen in the photo and the house was small but cosy. We were allowed to use all facilities in her home. The toilet was fully equipped and she had the most wonderful shower handle I had ever seen in my life! Those who booked with her should definitely go check it out. Otherwise, the apartment was a 400m walk from the metro station and from the metro station to Gran Via is just a mere 10 minutes. Definitely worth for the price you pay. Overall a very enjoyable stay, recommended and will go back to find Pilar when I visit Madrid again.