This beautiful, spacious apartment is in a wonderful location and you can tell that they have invested a lot of care into a high-end remodeling of the space. The check in process was a little complicated because their work schedules prevented them from meeting us in person, but I believe this was just unfortunate timing, and not a regular occurrence. they checked in frequently and were very concerned about our comfort. We appreciated the recommendations of restaurants and grocery stores! The checkout process was probably the easiest I've experienced in my 6 years of booking stays through Airbnb - - take out the trash and leave the keys on the table. as we were catching an early flight, I really appreciated this. I wouldn't hesitate to rent another of their properties.