Overall we had a great time staying in Madrid. The apartment is in a great location, most places can be reached walking. there is a train station right across the street, a small supermarket (to get your basics) 10 feet from the entrance of the building. there is an elevator, so moving the luggage wasn't a big deal. there are many good restaurants and bars within a 10 minute walk. we didn't use the TV, only basic cable available. internet connection excellent. the apartment is small but has everything one would need for a few days stay, we even did laundry (small machine in the kitchen, took a bit to figure out how to use it, manual in the drawer). the main bed is upstairs, which requires a ladder climb and has very little space (which was a bit difficult for me because I have some low back issues), but as long as there are 2 people you can use the sofa-bed instead. Vanessa was very nice, quick to address the very few minor issues. 100% recommended.