We were met by Susana's husband who showed us around the flat. Everything was as described, it was clean and quiet. It is very centrally located. Unfortunately we had a problem with the hot water which worked fine for the first day but after that there was just cold water for showers. Despite mentioning this to Susana after her initial response there was no further response after I confirmed again there was no hot water and the matter was not dealt with. Susana let us stay an extra two hours on the final day by extending the check-out time which was good.