The apartment was very clean but has very little natural light with the only windows looking onto a concrete wall.
We did not meet the owners, Alvaro and Tatiana, at all. A representative from the PYR team came to let us in briefly but did not pay attention to small details to make clients' stay more comfortable. Eg. We were left no instructions on how to operate dishwasher, the heaters or a/c units. The freezer could not be used at all as the door had been left ajar and was covered in thick ice. Batteries on the TV remote had run out, wine glasses had not been replaced, the shower tray in one bathroom was overflowing. Cupboards in both bedrooms were poorly assembled and in bedroom 2, half the wardrobe was not accessible. There is no floor space for suitcases. The only bin in the kitchen area is a bathroom bin, totally unfit for purpose. No instructions for waste disposal.
In previous Airbnbs, we were given a local map with details of shops, local restaurants and public transport.