Communication with Miguel was good, he was there to open the door, and was flexible with other arrangements.
The apartment is well located, near Plaza Mayor and Metro.
We parked the car in the underground parking. Be aware that the city center is restricted access... though if you park in the underground parkings you are "waived" for those days.
The apartment was roomy for two families. The living room is large. The kitchen is ok (there is a toaster, microwave and gas stove).
The bathrooms, criticized by some reviews were ok, one is very nice, one toilet is ok even if small, and the extra shower was also ok (maybe it was recently renovated?). Overall I would recommend this location, specially for multi family