Helena was so nice upon check in with storing our bags and making the place available once the turnover was completed. She was easy to communicate with and her place was wonderful. The shower was very comfortable. My wife didn’t want a shower too small and we were worried since most places in Madrid show very small showers. This was not the case here. My wife, 19 month daughter, and I had a wonderful stay in Madrid. The location was perfect and would definitely recommend and stay here again.
One thing to note. Check the construction schedule of the Gran Via metro station. It was inaccessible during our stay and did cause an inconvenience for planning with Google Maps Transit. Since google thinks the station is still open. There are other stations close by but takes about 12 min to walk vs less than 5.