The apartment was lovely and spacious and in a nice neighborhood. It is close to a main road but tucked away on a quiet side street. Eduardo and Raul were very responsive and communicated all the necessary information promptly and courteously. Apartment is as pictured. It has heat and AC. The heat took a little time to warm up as I think it had been unoccupied a few days, but it was plenty warm then. The host warns you about the shower/hot water. What I can add is that you can reduce the flow/water pressure on the shower to extend the hot water (it's very strong pressure all the way on). One small note is that the second sleeping area has a low ceiling. If you are very tall, better to stay in the first room/area. I am short so I had no issues. Thanks for a lovely stay in Madrid!