We texted Begonia on arrival & she came to meet us and hand over keys. She was friendly & welcoming and her 2 boys were chatty & happy too.
The photos of the apartment are accurate, modern design & fittings and it was clean & tidy. Perfect for our needs. The location is superb! Just a few minutes walk to the Prado & Retiro (left) or Plaza Mayor (right) - everything we needed on our doorstep. Bars & cafes aplenty (it is Madrid, after all)
The studio provides a lovely starting point each day to explore at your leisure & soak in this glorious city. The only thing that would have been useful was a 2nd set of keys to allow "independent" coming & going (we were a party of 3) but my guess is usual guests would be in 2s and this might not come up often. We were all extremely happy with our booking - highly recommended!