The place is a bit better as described, but the location is amazing, you're in middle of everything Madrid, just steps from metro stations, restaurants, pubs, Gastro Market, Puerta de Alcalá, Gran Vía, museums, etc. Cozy apartment with everything you need to have a great stay, kitchen, oven, big fridge.
Communication with Sofía is easy. You won't regret staying in this apartment.