The apartment is in a good location and very clean. The beds are very comfortable. The only issue I had was with the check-in experience. Raquel an assistant agreed to meet me at 3pm, but did not show up. She then lied about it. She did send the check-in information via text and Whatapp but only ONE hour prior to my arrival at 3pm, however I had issues with my Wi-fi and couldn't see it. So I arrived at 1445 and waited for 20 minutes in the heat, this was a terrible experience. I then walked to a restaurant and was able to get Wi-fi and called her. Raquel told me she had been at the apartment, but I hadn't answered her numerous phone calls. When I told her I arrived at 1445 and she never showed up she offered excuses. She said she was sick and had been vomiting the entire morning. That is unfortunate but unprofessional. So my elderly mother, my daughter, husband and myself waited in a hot alley. When we finally got into the apartment, there were no towels. I texted Raquel and she told me a bag of towels would be left in front of the door. I went out for dinner and when I came back the towels were on the bed, which was nice but weird that she entered the apartment and didn't even text to tell me she had done so. Also the walls are so thin, not sound proofed at all. The first night a group of men walked up the stairs and it sounded as if they were in the apartment. They were talking very loudly, not sure if they were drunk or angry but it was a scary experience. Overall, a good apartment if you don't mind all the noise of neighbors.