The location, apartment, and hospitality are all amazing and may have been best experience I’ve had with Airbnb, and I’ve had great experiences before.
The location puts you steps from Plaza Mayor and the San Miguel market and a short walk everywhere. We never used cabs or subways to get around and longest walk was 20 min or so to Prado.
The apartment is beautiful, comfortable, and filled with details and nice touches that make it special. They left wine, beer, fruit, coffees, teas, and snacks. The guides and maps are so helpful. They have written guides for city walks and Toledo that are written with images and history that could appear in a book.
And they were helpful and responsive before we arrived, allowed us to drop luggage at their home next door so we could explore our first day before our apartment was ready (we arrived at 10 am and apt was ready at 130). While we were there if I messaged a question I received a response immediately.
I hope I get to stay here again, I would not consider staying anywhere else in Madrid.