Meyling is very prompt, clear, and helpful with her responses. She was always available to answer questions, her instructions were clear, and her local guide was appreciated.
The apartment itself is super cute and has a lot of space. We miss it so much! The balconies and view were exactly as pictured -- stunning! The whole space was tastefully furnished and very clean. There is a generously large mirror by the dining table that I like to use for make-up purposes because a lot of natural light comes in from the balcony. The bed was firm and comfortable. The A/C and Wi-Fi worked like a charm. We drank directly from the kitchen tap and had no issues. Madrid's water is tasty! The bathroom looks newly renovated -- it's spacious with counter space, very clean, and comfortable to shower/get ready in. The water pressure and temperature are stable and great. I enjoyed the generous amount of shower gel offered. My friend loved the hair dryer. The towels were very clean.
We thoroughly loved the cute place and were very comfortable staying there. It's a walk-up so you'll have to carry your suitcases, but we had no issues with that. It's centrally located but on a quiet street. We enjoyed having breakfast at the small plaza in front of the building. We had good sleep overall. Noise doesn't travel that much once you close all the shutters. There was construction two days in a row during the day that disturbed our sleep, but that was by happenstance and does not reflect the quality of the apartment.
We can't wait to stay there again! This apartment has a special place in our heart.