This apartment is amazing however it was a bit difficult to communicate with the host on the day prior and the day of check-in. Because it is a mobile app used to access the building and the apartment itself, it’s good to try and contact the host in advance to help with the process! If you do find yourself stuck, there are some very helpful tenants that live in the building, or you can try and contact the owner of the actual apartment who is able to communicate with Patricia.