Our arrival was extremely unpleasant. Although we sent our arrival time they claimed they had not received it and were therefore not in when we arrived and when we called said we had to wait 5 hours until they came back. We eventually managed to convince them to come back sooner but we had to pay!! They were very rude to us and made us feel really guilty (we thought perhaps our message had not actually sent but when we got wifi we realised we had sent it!!) Other than our awful arrival the room was nice and clean and the kitchen was well equipped. The location is the best thing about this apartment - its close to loads of metro stations and lots of great bars and shops. The room gets very hot however and the fan provided is very weak so doesn't really help much. Due to the heat the shutters must be kept closed during the day meaning the apartment is quite dark. Overall not the best airbnb experience.