Kristian was out of town, so we never met him, however he was quick with email/text.
Pretty good access to main sites. Plenty of places to eat nearby.
We (the adults in my group) found the beds a little uncomfortable, but we are spoiled with a nice bed at home ;)
Good size apartment and has a lift if you have a lot of luggage. Street below is a bit noisy if you are a light sleeper.