The location was great and well designed for the space, but I probably wouldn’t stay here again.
First, the check in process was not good. We estimated our time of arrival as we were coming in the train and then walking to the apartment. Because it was cold and raining, we took the metro instead and arrived 30 minutes early. I kept texting but Javier never responded during that 30 minutes. Then, someone other than Javier met us at the apt. and had been inside the building the entire time we waited in the cold in the street for 30 minutes. He didn’t speak English, so his instructions consisted of pointing to the on button for the heater and the QR code for WiFi. That was it and then there was no manual in the apartment for troubleshooting anything else.
Second, the apt. is supposed to be non-smoking. However, the entire night the smell of smoke seeped in from a neighboring apt. The smell was so bad, we couldn’t sleep.
Such a disappointment for our last night in Madrid.