Sergio met us in person & was helpful showing us round the apartment & giving us tips and answering my questions on locations and area.
We had to fill out a form upon arrival with our personal particulars/ID details etc which was not previously mentioned which I found a bit surprising as no other host had requested or needed this previously in Spain. However Sergio mentioned he has to submit to certain authority’s so no issue we completed it.
The crib, high chair listed in the listing was not in the apartment upon arrival but Sergio said he will bring it round later in the day which was fine with us. Once we returned true to his word he had put the crib in the bedroom & bought an extra towel as were a family of four, however the high chair was not present but not a huge issue as we always carry round a portable one just in case.
The apartment is fantastically located in Chamberi with some great bars and restaurants walking distance including an amazing Napoli Pizza restaurant with trying further down the same road! The apartment was clean, safe and quiet and the living room is very comfortable and spacious.
Sergio was a gentleman helping us to bring our luggage up to the apartment & also booking us a minivan taxi for the morning to take us to the airport which was a great help and relief.
A good experience all round and would recommend this place to families and non-families looking to stay in the Chamberi area.