Diogo was helpful and responsive. I arrived at the time of check-in and the room had not been cleaned, but we spoke and he explained he was running late and that the room would be ready in one hour - this is why 4 stars for cleanliness. Overall, it was a good stay with a supermarket next door, some nice cafe's around the corner and close to a busy area. There is some noise in the morning where delivery drivers load their vans but it wasn't too bad for me. I would recommend and stay again