We've stayed in Madrid a few times, and this is hands down our favorite flat and favorite neighborhood. Susana was helpful and communicated with us beautifully throughout the booking process and our stay. She even helped us set up a bed and high chair for our 3 year old. Top to bottom couldn't have had a better experience. And the roof deck... what a treat!!! The apartment was very well appointed with everything brand new and all the appliances and linens we needed for a nearly 2 week stay. We were across the street from the metro, very close to the Plaza de Espania and Conde Duque and surrounded by fantastic wine shops, butchers, markets, etc. Very convenient to the central Madrid tourist spots and museums, but also made us feel like we were getting a taste of living in Madrid. There was even a great playground down the street that our 3 year old would play at nearly every day with the neighborhood kids after school. I can't say enough about our stay and the hospitality. Thank you so much Susana. Wish you all the best!