My daughter and I stayed at Mike’s place. We did not meet him, but there was great communication. Another person met us to check in. His place is great and has everything you might need, but in small scale, meaning some areas are quite small, like bathroom (normal for Europe). It was good for us. The hot water does run out after one shower though, so just plan accordingly. We always took metro to quickly get to center of Madrid, but you could also walk to it. Love Madrid and Mike’s place is a nice place to stay at.