The communication with Maria was very friendly and she is a really nice person. The location of the apartment is perfect for a short trip to Madrid because it’s in the middle of the city center. What really bothered us was that Maria told us to pay an extra 15€ cleaning fee two days before we came to Madrid. Nevertheless the apartment was not really clean. The oven was really dirty and we did not want to use the refrigerator either. The sink in the bathroom leaked and there was a detergent canister to absorb the water. The shelves were pretty dusty and the bedroom window could not be opened. We were welcomed by Gustavo when we arrived. He was very friendly and he was the one whom we had to give the cleaning fee. The communication with him was difficult because he did not really speak English, but he called Maria and we were able to clarify our questions with her. I can say that both Maria and Gustavo were absolutely nice and that the location is perfect, but the condition of the apartment was a big minus point. I hope that Maria will take my evaluation by heart and that she improves the condition. In that case, we would definitely visit her again. :-)