Alicia was a great host and kept in great communication with us prior to our stay. We were meant to stay at this apartment but the day before, I received a message from Alicia to say that we were no longer able to stay there but could stay at "Zona Palacio céntrico Madrid(T)" instead. We loved the apartment! It was only a couple of streets away from the Gran Via (where all the shops are) and we walked round the whole city. The only time we used the Metro was to go to and from the airport. When we arrived, Alicia met us and gave us dinner suggestions. I loved the interior hallway that accessed the other apartments. And the apartment itself was so spacious! The bathroom looked so upmarket and I loved how unusual the setting was with it being behind the bedroom and being able to draw the blinds as and when you required the privacy. The Wifi was reliable, which is always important. I can't imagine what we would have had to spend to stay in a hotel of a similar standard! I would definitely recommend the apartment to family & friends.