First of all when we wanted to check in Melvin was late and we had to wait outside in the storm and snow. It was very cold. The thing is we told him before that we will be there in 20 minutes and we still had to wait 15 minutes.
Than we had no electricity one morning and warm water.
In the room there is also no kitchen sink for cleaning the dishes!!! We had to do that in the bathroom?!!!
We had his number on whatsapp but he just didn't replied our messages when we had a question.
The location of the apartment is very good and its super clean but a better conversation would be very nice.