Hi All, I'm writing all positives notes for Maria! Thank you for made our experience in Madrid fantastic! Maria quickly answered for all questions we had before arriving and also she gave us every suggestion to arrive at the address and the place we could visit. She was truly kind like all other employees and guests. The are two different floors, in one you have a beautiful and clean rooms, with all you need included: hangers , wardrobes , safe , air conditioning (cooled floor),clean towels excellent beds. There is a huge common bathroom divided for men and women, each with 4 shower boxes (shower gel is included) and two bathrooms, everything clean and tidy. On the first floor you have also a entrance with fridge and two coutch and tv -living room. The second one is for breakfast with a big table that you can share with another guests and met people from other places :) There was everything: fresh fruit salad, fresh orange juice, milk, soya milk, jams, american coffee, breads, tosts, fresh cheese, hams and my favorite was a nuts cake. I really enjoyed staying there and I hope I was very detailed for everyone :)