The best thing about this apartment is the location near Plaza de Jacinto Benevente. It is about a 5 min walk from Plaza Mayor or Plaza del Sol, and about 15 min from the Prado and other museums

The downside of the location was that there was a lot of street noise. Even with the shutters closed we needed ear plugs and used a white noise app from the tablet to sleep. The bed is also very very firm such that one of us moved to the couch to be able to sleep

When we arrived Sergio met us at the door and showed us around the apartment. The apartment was well equipped with dishes and amenities Unfortunately there were a couple of things we didn't get down before he left. He did respond promptly to our questions. Still, we were never able to get the hot water in the shower to have much pressure. The bulbs in the ceiling fans didn't work and Sergio offered to replace them but we decided it wasn't necessary.