My friend and I have arrived to a clean apartment but unfortunately, there were a few malfunctions who weren’t taken care before by the owner, and we haven’t received any answers from the support.
the sink water at the bathroom were brown and we had to use the kitchen’s sink .Another issue was a mold smell from the closet at the bedroom - the shower and bedroom share the same wall. My friend smelled the mold during her sleep the entire trip, and for that problem we haven’t receiving any response as well.
During the our stay, two housekeepers came to check the issues and haven’t solved it. We spoke to the owner and had reached out to them a few times, whereas in their end, we haven’t heard back from them until this very day! We explicitly said we are not happy with their lack of responses and they haven’t figured the issues out.
We are extremely disappointed and feel like there wasn’t any real attempt to take care of the issues.