My family and I stayed at Nieves' apartment for two weeks during the Christmas holidays. We missed our flight into Madrid and Nieves graciously waited for our arrival while we caught another flight. This meant she waited for us until midnight! When we finally got to the apartment Nieves offered a warm welcome and plenty of advice on how to use the appliances, as well as instructions for the apartment (all conveniently translated into English). Wifi in the apartment is very fast, the kitchen is large and has a dining table for 4 people. There are two bathrooms in the apartment, which is helpful. Nieves provided plenty of basic items for our first few days (paper towels, trash bags, toilet paper, dishwashing liquid). She also surprised us by stocking the fridge with milk, freshly-squeezed orange juice, and a tray of croissants for our breakfast the next day, which we appreciated given our midnight arrival. In all, we had a great stay at Nieves' apartment. There was a small mishap with the toilet in one of the bathrooms, but Nieves quickly figured out how we could continue to use it while she contacted a plumber to fix it. We will happily stay at Nieves' place in future trips to Madrid.