The host overbooked our stay. We did get a refund for our first night however the replacement place did not have what we needed for our stay. Host was unresponsive when contacted in regards to having no electricity at our replacement place. Spent more money then we should have. Sadly, very bad first impression. I have stayed at numerous Air BNB and work for an airline, I practically had to demand a refund for our first night when what we booked was not available. Little details..responding to issues, maps, understanding what a disservice he was giving us when his place was overbooked and finding us proper accomedation. We were 4 adults who travelled overnight stuffed into a 1 bedroom, 1 full bath and a sofa in the loudest part of Madrid. Would not book with this host again.