The location was excellent. However the apartment was expensive and we expected better care, given the cost.
The apartment was dirty. A towel in one bedroom had brown stains. In another bedroom, a towel has been left on a radiator behind a door. The host did quickly bring new towels when we raised the issue. Some recently cleaned towels were hanging wet in a wardrobe to dry, starting to smell.
The tray in the oven was very dirty. Cutlery and glasses were greasy and dirty.
The apartment smelled of cigarette smoke when we arrived. Floors were still wet from the cleaners and it seemed the apartment was cleaned in a rush. Empty toiletry bottles were strewn around the bath.
With only one shower, inside the en-suite bathroom, this is not ideal. The shower holder was broken and you had to hold the shower head by hand.
We enquired about whether a late check out might be a possibility but never got a proper answer about this. Messages about the dirty oven and kitchen were ignored.