Alberto was fantastic. We had a reservation cancellation last minute upon our arrival in Madrid and Alberto was able and ready to welcome us very last minute. He had his home cleaned promptly and someone was there to welcome us and show us how to check-in and out. His home was well-appointed, in a great area of town, very easy to walk to from Atocha and to see all sights. The shower was amazing and spa lie, which we needed after full day travel from the US and last minute cancellations, cozy balcony and comfy bed. Highly recommended.