I like most travelers rely on reviews and feedback before booking a stay and the positive reviews Belén has accumulated are spot on. This was my first time visiting Spain and I was traveling alone. Belén checked in with me before my arrival to confirm times and was present at my arrival and at times throughout my stay. Her apartment is located in the Barrio de Las Letras which I feel is the perfect and most central location for a tourist to stay. It has beautiful architecture and streets and is in walking distance to major attractions and transportation as well as Atocha station. The neighborhood has a artsy and family vibe and is full of restaurants, cafes, bakeries, mercado's and fun stores. Everything you need really including a shop down the street to buy an outlet converter. I felt safe during the day and nights here walking and exploring. Belén is so warm and helpful and knew a decent amount of english when my Spanish failed me. I felt at home and in safe hands during my stay. The room is a lovely spacious size for one or two people, well-lit, with plenty of closet and drawer space and windows to open if needed. More importantly the mattress and pillows were firm yet soft and I slept so well. The entire apartment is clean and modern and the shower has a rain showerhead and hot water which is always a perk when traveling. This stay is on the top (4th) floor of the building, which even for the young and limber like me wears you out some. Belén mentioned they are installing a lift soon though! Highly recommend this stay and will totally return myself! Thanks Belén!