Jose was very accommodating: both advising me on the best way to reach the flat from the airport, and meeting me at the Metro station nearest to the flat. He went on to give me a good idea of how to use the local public transport, and info about Madrid (ie. menu diario, some local bars/cafes/supermarkets/points of interest). Even if I did not understand Spanish, he has prepared several print-outs showing the bus routes to several relevant locations, and maps to help find places of interest.