When we arrived in Madrid, we got extremely lost getting to the flat. We ended up being almost an hour late to the prior agreed upon check-in time, but Jose was still there waiting for us and was more than understanding. His flat was clean, close to a Metro station, and during our entire stay he was always so so helpful and inviting. The bathroom was fully stocked and the kitchen was orderly and well equipt. At the end of our stay, Jose even provided a shuttle service to the airport at 4:30AM in the morning, which we appreciated so much.