Before the trip I received an email from Juana and Oleg explaining how to get to the apartment via Metro or Taxi. We chose the Metro and thanks to the clear instructions we were able to get to the apartment easily.
Once at the apartment we were met by Oleg who handed us the keys, showed us around and offered some useful information for our time in Madrid. The information and guidebooks/leaflets Oleg provided were very much appreciated.
The apartment itself is of a much higher standard than you would expect for the cost. It has absolutely everything you would need, even down to small things like hair straighteners and deodorant.
It's beautifully decorated in a modern style and spotlessly clean.
Overall we are very happy with our choice, and would stay in this apartment again without hesitation.
Thank you Oleg!