Check in was great as we arrived late on Friday night (after midnight) and were greeted by Alberto with cheese and wine. Very pleasant start to the trip.
The location is right next to plaza mayor and you are within walking distance of anywhere you would want to go in Madrid. Place is perfect for a couple to explore Madrid.
The communication was seamless and very fast and Alberto and Consuelo go out of their way to ensure the place is clean and you have everything you might need for your time in the city. Would def stay again.