Tanya was very helpful and answered most questions promptly. The apartment itself is clean and has a fridge, stove top, basic kitchen utensils and a washing machine. More things would be helpful to have like tea towels, more cloths maybe some washing detergent -especially if staying longer than a day or 2. Pillows are not the best- very high and firm. Uncomfortable for your neck. The apartment is dark and only 2 windows by the door. Which we didn’t want to open the blinds and have people see in. Not very private but also can’t get light if you keep the blinds closed. Location wasn’t very nice, area seems run down and we didn’t feel safe there. There are people waking by your door all day, people sitting at your door talking loudly. Very loud area and busy foot traffic. Not ideal if you have lots of luggage as you have to walk there and it’s also confusing for taxi/Uber or food delivery. The shopping center is a short walk which is great and has everything you need including a huge carre four grocery store. The train is close by too. So a good location in terms of being walking distance to those things and cafes, restaurants etc. The apartment itself I thought was nice for the price. Modern and clean. But the TV didn’t work or we couldn’t figure out how to work it- it just kept saying no signal. Heater worked well. Tanya was very helpful with everything though and very friendly.