Terrible experience. Honestly only stay here if this is your only option and you are 2 individuals MAX. The management service did try to make our 5 day stay more pleasant but it just didn't make the cut. Lets start:
• The house was visibly dirty. You can see the dirt on the ground, on the beds, on the couches. We spent the first day cleaning everything. Great first day of a vacation eh? They sent a cleaning lady after we complained 2 days later but guess what? They didn't even give us a heads up that someone is coming. The poor lady had to wait for 15 minutes till we quickly got ready and left the house to give her the space required in this tiny place. And speaking about heads up, they reply to any message I send them at least 4 or 5 hours later. Extremely poor communication.
• There was only 1 small soap bar for us the family of 4. I asked them to get us more soap as you expect it at AirBnBs, but we got a bunch of shower gels, shampoos and conditioners. I'd like to thank them for that, but it isn't what we asked for. We had to go and buy our own. The positive thing though was the washing machine detergent they got us as the place didn't have any originally, which you'd expect.
• The bedsheets and blankets were filthy dirty, and no replacements were brought, which means it was literally impossible to sleep on the sofa couch and we had to sleep "upstairs" without any blanket. And speaking about the room upstairs, it was bloody hot. They did try to make things better by bringing in a fan, but the fan was too big to be placed upstairs. I repeatedly said in my messages to them "The room upstairs requires a fan as there is no A/C there". I can easily screenshot all my messages between us both and place it in this review for everyone to see for proof for this entire review.
• The house is pretty old, but it doesn't make it acceptable to have a big enough of a gap between the door and the door frame for insects to get in. Multiple flies got in through that hole throughout our stay.
All in all, horrible. Thank you minty for trying to make things better, but there are lots and lots of stuff to work on if you wish to stay in the AirBnB field.