Laurel was very open, helpful and answered all our questions and even helped us with some other matters.
Apartment location is perfect - everything is very close! Apartment and amenities was as described! Clean and comfortable.
I definitely would stay again because of apartment and because of Laurel!
NB -for those who are first time in Madrid - area is very central and it comes with a bit of noisy nightlife (that was not a problem for us)!