We booked this flat only 3 days before arriving as another Air BNB host cancelled on us last minute, and Elizabeth was great. She was extremely responsive and very helpful in all her communication. The check-in went very smoothly and Elizabeth and her mother were very flexible and accommodating to our schedule. The flat was very clean and the perfect size for the 6 of us. It was great to have AC in the bedrooms as Madrid was very hot but the flat in general did not get too warm which was good. Elizabeth's mother was on call all weekend and very helpful when a friend needed keys at a later hour (as he was arriving late and the rest of us were out) and she also kindly brought us an iron and board on our second day when we needed one. All in all a great experience and very thoughtful and condsidered hosts!