Walter and his daughter weren't going to be at home by the time I checked in. He made a very useful and detailed video on the location, how to ring for the doorman, how to enter the apartment, and which keys to use for every door. This made me feel very safe and welcome. When I arrived though, they were both already there and Walter was kind enough to meet me a few floors down and help me with a bag that weighed probably as much as I do!
The location of the place is fantastic- walking distance to many sites, their cat is adorable, the place is very clean, they are both very welcoming and helpful! Highly recommend and would definitely stay again.