This apartment was really quite lovely. The location cannot be beat, it's a few blocks from the metro, a decent grocery, the Reina Sofia, the El Rastro Market, and so many great restaurants and shops....there's a cute coffee shop across the street, and a vermouth bar next door. There is also a large community garden/open space area located next to the apartment that our kids had a great time playing at.
The apartment was clean and was stocked with things like soap and shampoo, plus a well-equipped kitchen, which was nice. Bedrooms all had comfy beds....the master bath is a thing of beauty, with a soaking tub and television (our kids were in heaven when we let them enjoy a cool bath and cartoon after a long day out in the 100 degree heat!).
The communication with the company that hosts this property for Juan was excellent. They were super on top of things...met us for check in and to go over the apartment, sent us several suggestions for area restaurants and things to do, and arranged a seamless transfer for all 5 of us to the airport at 4am on our day of departure. They were extremely responsive with everything.
The only issue we had with the unit (and only reason we didn't give 5 stars) was the air conditioning.....the unit is L shaped, you walk in past the two first bedrooms and both baths, then turn to the right to walk through the kitchen and then past the third bedroom into the living area. While there is air conditioning, it is located in the living room area, and does not really reach the first two bedrooms. I'm sure if temps were a bit cooler this wouldn't have been an issue since there are fans in all the rooms to circulate air, but with heat hovering around 100F (35-39C) degrees while we were there, it was rather warm to sleep comfortably. It wasn't worth it to even open windows until 4 or 5am because the temperature was so high until then. Our kids actually camped out in the living room a few nights because they were so warm in the front bedroom.
The AC would be the only complaint, everything else about this place was top notch!