Palmona would have to win a hostess award for being so accommodating. Even though we didn't meet, all our queries were answered promptly and good recommendations for getting to the flat with no issue picking up the key. I would have to say I was disappointed to find this was a basement flat with only two small windows for ventilation and as it faces a busy street, we couldn't leave them open at night. This meant my clothes did get a little damp as we were there for 5 nights. The area was a perfect location to everything though and My 25 year son loved the place so I may just be a tad fussy. I would recommend for maybe overnight or a couple of nights only as there is also no wifi. In giving this review, overall it was a positive experience and Paloma is a great hostess. The flat was clean and beautifully presented and thoughtful extras left for us. Thanks Paloma.