WORST Airbnb — no electricity
I arrived at this Airbnb after a full day of travel and no sleep and was exhausted. The room was clean and the bed was comfortable, but it was noisy, hot, and lacked electricity.
The large window to outside did not close completely, which made the noise problem worse. Yes, you are in the heart of madrid and some noise is to be expected, but not having a window that closes completely is unacceptable.
The electricity didn’t work either. The room was dark and it was difficult to shower since the lights didn’t work and it was dark. I also was unable to charge my phone due to power outlets not working. Luckily, I had a portable battery with me and the WiFi, which is shared across the building still worked.
The A/C did not work, and it got hot for some reason in the room, but later in the middle of the night, I was freezing, but no heat.
At around 4PM one day, I was walking back to my room to find an unknown man entering my room. He wasn’t wearing a uniform, but did look like maintenance and spoke no English. I was not notified of this in advance and felt like my space was violated.
The electricity was fixed temporarily, but abruptly went off again as I was preparing for sleep. Nothing worked except for the room’s main light, which I could not get to turn off. I was trying to sleep with a light on in the heat.
The host wasn’t quick to respond with my issues. I got miserable nights of sleep and will be requesting a refund.
This room is likely a toss up. If everything worked properly, it would easily be 5 stars, but the lack of electricity made it 1 star.