Ruben is eager to respond to all your questions before and during your stay, he comunicates well, and has a prety solid knowledge of this area of Madrid. Don't be afraid to ask him anything you are curious about Chueca and it's places. His partner also was very attentive and helpful when I had to find a place to repair my cell phone. The bedroom is a small one, and it say so on the description, the bed was quite comfortable. I loved de darkness of this room.