The address wasn’t given up until taxi dropped us off at a building we thought was it( as difference in language wasn’t clear we hadn’t had the actual address after confirmation of reservation). We called her- and she was rude and short. Suggested we used WiFi to communicate- not knowing we traveled for 4hrs without connection. Either way- rude. Never met us- waited on doorman for entry- late. Very unclear with all. Stay away- it’s like a hostel and you can get better treatment from any other.