The apartment was great, very centrally located just off Plaza Sol and down the street from the Gran Via. It's well furnished and a bright, open space. Marga was great to work with. She was responsive to communication and even helped us quickly find another arrangement when there was a glitch in the reservation system. The building is secure and has a lift, though the apartment is only two floors up and the stairwell is easy to negotiate. A very nice stay overall.