Ana is very nice and was able to greet us when we got there. Watch the YouTube videos before your arrival and you will be fine! Location is great, as it is just down the street from all the great spots and restaurants / cafes / bars :). It’s not extremely noisy, but you can hear some of the traffic outside. I think this is good for 3 people maximum. The sofa bed is comfortable enough for one person, and it was enough of what I personally needed. Heaters in both rooms work amazing, so they kept us nice and toasty during our stay. I’d definitely come back to this Airbnb with my husband next time.