To me, 5 stars reflects an element of luxury and amenities. This is not a 5 star place despite being priced as such.
The positives:
- location is fantastic
- Minty stay was generally very quick to respond
- the pictures / description are fairly accurate
Our issues:
- amenities were at a bare minimum. One garbage bag for our full 5 night stay; we were expected to buy additional ones. When I’m paying $1000 / night, I would think we could be provided with $1 worth of garbage bags
One threadbare towel per guest (plus a hand towel)
Shampoo but no soap we had to buy our own
- MintyStay was generally quick to respond, but not the most customer service oriented. For example, when we explained that we were spending New Year’s Eve in the apartment and would have left over food and garbage from having done so the next morning when we were departing, we were repeatedly told that it was our responsibility to deal with any left over food and garbage that night (New Years Eve) because garbage disposal can only happen at night. We accommodated their policy but we’re left unhappy about our stay there as a result. Not what we expected for the price we paid.
- NOTE: one of the bedrooms has a glass wall to the hallway and thus no privacy. Was ok for us as a family, but if this were being rented by 3 couples that would be bad
- as noted in some other reviews, the apartment is a bit run down which isn’t noticeable in the pictures. It’s not horrible, but definitely not 5 stars. The biggest issue was the lack of plastic sealers under the shower doors which led to water leaking from the shower on to the floor (combined with no extra towels to soak it up!)
Overall, it was fine and the location was great. At the right price and with properly set expectations it could be fine.