Ana Teresa is by far the best hostess we have found in AirBnb... Communication was easy and she was available all the time... She was already in the apartment for the check-in and called asking if we need help with the bags... Very kind of her... On the second day we asked what where the football channels on the TV and she contracted ALL the football channels a few hours later, even after we said it was not important for our time there... Also, we could stay a bit longer at the check-out, since our flight was later and she could adapt her agenda for our situation.... Really increadible! A hostess as we wish we have found in other cases as well...
The apartment was exactly as in the photos and very well located... It was a perfect stay close to Puerta del Sol and Plaza Santa Ana! I really indicate Ana Teresa and her apartment for anyone going to Madrid!