We have spent a very special family Christmas in this amazing flat. It is spacious, beautifully decorated and well furnished and the effort made by Monica to make the house feel christmassy was very much appreciated. Roque made both checkin and checkout easy for us. He welcomed us with a lovely bottle of wine (which tempted us to visit his winestore Madrid & Darracott where we were guided by Luke who helped us stock up on some interesting red and sparkling wines) and a bowlful of seasonal tangerines and apples. Nothing was ever too much trouble for Roque, who we needed to contact on a couple of occasions and he bent over backwards to ensure we had everything needed for a highly positive experience. The level of customer care shown by Roque was quite exceptional!