The good: great location, nicely decorated.
The bad: 3rd floor and no elevator.
you don't get all the bedrooms. They lock them. Would have been fine, but they don't tell you that.
The showers drain slow. You are standing in 2 inches of water.
Can't have both showers on. You get cold water.
The response from them is slow. It gets passed on from on person to another.
Overall, a good experience, but you want to know what you are getting!