The room was clean and well presented but what I was unhappy about was -
1. Uncomfortable bed - too hard so my daughter and I struggled to sleep.
2. The intermittent air con meant that you went from being too hot to then being cold - therefor it was difficult to regulate.
3. No kettle or tea/coffee making facilities
4. Host responses were clearly automated and I had no reply when I asked about the night bus to the airport for an early flight - this meant that we got up extra early to wait at the 24 hour bus stop for an hour 3-4am to then be told by the station security that the bus started running at 6am so we had to get an Uber. That was a really unsatisfactory end to an otherwise lovely short break in Madrid.