Due to a flight delay we arrived 2 hours later than expected, but that wasn't a problem at all. We were warmly welcomed by Alberto and he carried our suitcases up the stairs. He nicely explained everything and told us about the neighbourhood. There was a bottle of wine and some snacks for us waiting, which we really needed after the long journey we had! There were many flyers in the apartment with information about museums, restaurants etc. The apartment was small but it had everything we needed. It was a bit noisy though, so we could hear the neighbours talk, walk and come back in the night. That was the only downside we can think of. Other than that the apartment was perfect for the few days we had in Madrid! Especially the location of the apartment was amazing. It's right in the centre, just a few minutes walk from Plaza Mayor. There were a few supermarkets close by and some nice bars and restaurants. All in all, we had a great time in Madrid and the apartment and good care of Alberto and Consuelo made it even better!