Worst bnb experience. Overall, A nightmare!
1. Instructions could be clearer about getting in. The night before I received a lot of messages from the host saying he won’t be around - told me the keys are in the mailbox but the mailbox is inside the building. Ended up waiting outside the building for almost half an hour for someone to get out of the building so I can get in - this should be clear from the get go! This was the start of my uncomfortable experience.
2. There was a lot of calls and texts to clarify a lot of things about the place - example (see #1 above, lighting for kitchen and bathroom and then use of washing machine refer to #3 - not very straightforward) . Difficult and exacerbated as host isn’t around physically to explain.
3. Listing was not accurate - amenities included washing machine and dryer but in fact it was broken. Used the washing machine and ended up being a disaster (water leaked in the kitchen) the host should have been truthful and honest about the amenities listed in the ad - I have been travelling for weeks and the reason I picked this accommodation is due to laundry facility! I also felt I was blamed for this disaster - when the root of the problem is the amenities listed in airbnb ad was not factual and the lack of warning about the washing machine being broken - In all of our conversation (text or call) the host didn’t seem to acknowledge that this was the cause of the problem.
4. It was Very stressful and troublesome (not great for my well-being when I should be relaxing as I am on holiday. I decided to leave the place and not stay (didn’t sleep there as it wasn’t a pleasant experience) so didn’t get value for my money. Waste of time, money and energy. Painful, Horrible and the worst airbnb experience of my life therefore sadly I cannot recommend.