The key to enter the building didn’t work. After contacting Ben, he came and was able to open it - but said “it’s tricky”. He then displayed the specific way to hold the key. This was never shown to me upon checkin. I had trouble with the key on following attempts to enter. I had to get in when people left the building a few times. It is a busy area and I was left to feel vulnerable while I tried to get in the building - even appearing to be breaking into it - after 4-5 minutes of jiggling the key in the lock it would miraculously open unexpectedly. Ben although responsive never offered or gave me an alternate key. I had to leave early cause I had no confidence that I could come and go as I wished. He then accused me of playing a game when I checked out early. Even though he witnessed me struggle to get in and acknowledged the lock was tricky.
Find another place. It’s also above a restaurant in a noisy ally that is not listed in the listing, that stays noisy all night.