Worst air bnb experience of all time. Day 1: we were locked inside the apartment for 40 minutes trying to escape because the door handle was broken. There was no fire escape and we were on the second floor. Terrifying. Day 2: Upon waking up the power goes out while getting ready. When contacting the host they are unresponsive and suggested we fix the problem ourselves. We were left in freezing cold with no heat, water, or lights. When coming back to no power hours later, we then found that the sewage pump had been backing up into the shower and toilets from the lack of power. The entire bathroom and shower filled with fecal matter and left the apartment untenable with an unbearable stench of human excrement. We had to immediately evacuate and find new accommodation. The rental company completely ignored all issues and we had to open a case with air bnb. If you want a clean shower, working door, power, or a responsive host, stay somewhere else.