+ The listing looks just like the photos, it's clean and very well located closed to the metro, Gran via and plaza de España.
The person that helps with the check in process was very nice and even helped us bring our luggage from a nearby hotel.
- We didn't like that you can clearly hear everything on the street on the main bedroom, not much people walks by but when they do it's pretty loud.
Also whoever is in charge of responding messages through Airbnb on their account could be nicer and more communicative.