Nico was very responsive and easy to get a hold of before, during, and after our stay. He was polite and helpful. The listing was accurate to what was shown online and the flat was clean. It did seem smaller than I expected from the pictures, especially the bathroom. But, we were two girls traveling and it worked out fine. Wi-fi was good. Hot water did not last long, we learned to take very quick showers! Location felt safe (for two single girls) and was walking distance to everything we wanted to go to. But, we are comfortable walking 20+ minutes to sites. This was our first time in Madrid and we both had a lovely time! Thanks :)