It was one big “experience”. To collect the key you will have to go to different place with all your luguage. The noice from the street stops just at 7:30 am. So have in mind even sleeping with all windows closed you will sleep like in the party (night club across the street and people not talking, but screeming). But the most intresting things will start if you will have anything happend. On the second day of the stay we came back and the lock was not working. We could not get into apartment. From 17:45 till 22:18 I called them 5 times, each time different person saying wait I will call back. No one called. I called Airbnb and they were trying to contact property for couple hours. No luck. We had an option from Airbnb to cancel reservation and claim our things as stolen. Maybe next time its a good option to take? After last deadline propost by Airbnb I got the message (not a call even) someone is coming in 15 minutes. Just than the housekeeper called maintenance. The most interesting part is- we paid 630 euros to open the door. It does not matter even why the lock was not working. But you have a chain of apartments and no maintanance of your own? You order the urguent most expencive service. And you charge your client. So 5 hour on the street. Things, including antibiotics and documents inside. Ruined plans and long hours now working with claim system, because all I get from owners is extra messages maybe I could pay also for housekeeper who came to check if its not really working (videos and photos I made was not enough). And I know that everything can happend due our or apartments falt. Things can broke, we can do something by mistake, but the most important thing is how they react. 5 girls at night with 10% phone battery ignored by property. How ever they react to this my feedback now with technical arguments why the lock broke, they will never change the way how they let their client feel. And will not bring 5 long hours back to us to enjoy the city.