Gemma was a wonderful responsive host! We had a miscommunication at the time I booked the apartment and Gemma insisted that she wanted to make it right and she wanted to make sure we had a wonderful stay! Her daughter Ines met us at the apartment when we arrived because Gemma was working on a big art event. Ines was lovely and oriented us to the apartment beautifully. The apartment was perfectly clean and it was in the most perfect location!! While it is located on a quiet street you are just a block or two away from all sorts of great restaurants and tabernas - and right near the three big Madrid museums. We left Madrid for Toledo via the train and the train station was a quick walk from the apartment which was wonderful for us. We will definitely stay at Gemma’s French style apartment again!!