I'd really like to give a better rating to this Airbnb but I just couldn't find the reasons.
They need to improve a lot of aspects for a great BnB experience.
To list a few things:
- Cold shower water (was only fixed the day I complained then went back to cold)
- Internet speed (40mbs) is slow for Madrid standards and I had connectivity issues for around 2 days (used my personal data to get around this)
- Bathroom was not cleaned even once for an entire week
- No separate or dedicated shampoo, soap, etc
- The place is near a metro station which is nice (not the closest to the center, 30-40 mins)
- I was given a dedicated space to put my things in the fridge which was also nice
- No breakfast (BnB?)
- Room is smaller than I expected and bed is definitely not comfortable
Currently at an Airbnb in Madrid which is just a little more expensive but the service is light years distant from what I received at this Airbnb.