This is the best Airbnb customer service I’ve ever had so far.
The host was so respectful, nice, replies fast, and always checks up on us. 6 people stayed in for 4 days and she was checking up every day if we needed anything.
Great service, Bed was comfy, AC works great, and the apartment had everything you need for a big family.
The only complain is that the toilets are very small, no space to move while you’re in the bathroom.
But that didn’t matter because the host was very generous to us when we mistakenly took the keys with us while we were checking out, but she was very understanding about it.
Instead of us going back and giving her the key, she recommend for us to leave it at the reception of our hotel because she understood we have an early flight tomorrow!
Thanks so much Mariana And Karyn for the 5 stars customer service!!