The room is impeccably clean and not at all cramped. The drawers and wardrobe come in handy on long stays. Ana was very accommodating with regards to using the TV and fridge space. She is a really friendly and outgoing person. I enjoyed getting to know her just as much as I enjoyed getting to know Madrid. She is knowledgeable about the city and the surrounding towns, and gave me lots of good recommendations of things to see. The apartment block is right in between metro routes 1 and 9 so getting around the city is a piece of cake.