Mercedes is such a lovely lady, so helpful and so accommodating. She recommended places to eat and things to see and even booked us a taxi to the airport. The apartment was perfect: spotlessly clean and very quiet. It had everything we needed and was conveniently close to shops, cafes and the Metro. It is in a very smart apartment block, in a very smart end of town. Its proximity to Retiro park, which is quite literally on the doorstep, was a definite plus, its the ideal place to people watch.