Javier was very welcoming, but as a nonsmoker, the cigarette odor was overwhelming, even in my room. The room was also quite small (which is not a big deal if you are out and about all day), and only has one tiny window above the door to the hallway - not even to the outside.
I will say the location is good though, very close to the metro, palace, and other sites. Just beware if you are not a smoker.