Check in was easy - they were there waiting for our arrival. However, it was obvious he was in a rush to exit quickly. A few more minutes or checking things beforehand and the person giving us the key would have been able to see that the Internet was down - they never told us there was an additional router in second bathroom and we found out after making a few calls and texts about the internet router being in the bathroom. He told us the dryer was also the washer when in fact there was a washing machine and a dryer. A lot of European appliances operate differently than in the US, and some are both. We had to YouTube the appliances to figure out why it wasn't working properly. The master bathroom shower had a clogged drain. They did however take care of it immediately the next day after we let them know and we appreciated it. Having stayed in other Airbnb places in Europe they alway have had a little welcome basket to get us through the morning and be able to get to the market to get essentails... this place is run like a business and did not offer those type of welcoming details. There was some left over tea someone has left behind and that was it. Other than these minor things, the place is exactly as pictured and it was very clean. It is also in a great location! The hosts were also very good about communicating prior to our arrival!