I had high expectations after reading previous reviews and Luis and his apartment did not disappoint. Fantastic modern, spacious apartment in a beautiful old building in the heart of Madrd. We were a family of 4 staying there for 3 days and walked everywhere. Despite being in the heart of the city the apartment is quiet due to it being on a smaller side street. Luis ' communication was fantastic. He was responsive, flexible and extremely helpful with booking taxis, restaurants etc for us. Next time we are in Madrid I'd definitely stay here again.