Enjoyed our stay. Ana was very responsive to messages. We did not meet Ana in person since she was out of town, but she had everything arranged for us. Check in was easy and smooth. The place was clean and cozy. Ana left snacks (which I loved), coffee, water and soft drinks. The washer/dryer machine worked well. There was a small elevator in the building, which was a lifesaver (didn't have to lift my luggages on the steps). The place is central and we walked everywhere. If I am ever in town again, will definitely stay at Ana's again.