Peralta was very responsive to my needs and situation and assisted me when I needed catch a train to Granada for example. I felt very lucky to have a nice place to stay while in Madrid and it was very well equipped. I didn't need to worry about missing anything essential. I liked the interior design and felt very comfortable while staying. It was the perfect place for me during my trip and also, just a tip but it's very close to lots of cool things to see and do being located in Barrio de Las Letras! Don't pass it up the opportunity to check them out! Jazz Club is just down the street for example and I had a lot of fun going there many nights talking to the awesome bartenders and to many of the people who go there.