We received help at the beginning by the family’s host, but there has been misunderstandings during the communication.
We expected the apartment to have what it was stated in the Airbnb webpage. The fact that we had to force to open the shower tap meant it was not in a good state.
The assumptions aggressively made by the host were the main reason we were not pleased by the solution. We could have found a better outcome talking civilized.
Thank you.