Laura’s apartment is nice. It’s small, but fits 2 people comfortably. The bed was just large enough for two people. Laura’s communication leaves something to be desired: she sent many unnecessary messages throughout the reservation and provided a 45 minute long tutorial of the apartment which was not necessary. After our stay, Laura requested $60 to replace a book and a small pad underneath the toilet seat. I’ve stayed in dozens of Airbnbs without ever getting a charge like this. We took great care and respected Laura’s place and are disappointed at the frivolous and unfounded charges.