Charo was amazing. It was my first time visiting Madrid and she had a folder with pamphlets of places to visit, bus routes, and map of the city the day I arrived. She went out of her way to make sure my stay was great. She walked me to a bus stop to show me which one to take to go visit the museums. Access to public transportation was super close. Her place was close to restaurants and a 24 hour supermarket. She was very accommodating and helpful with giving directions. Overall I had an awesome experience and I would recommend her to anyone.