Location is great. Madrid is a very walkable city and this place is located very close to plaza mayor and The Mercado de San Miguel. We didn’t use the metro as we walked everywhere. FYI There is Uber in Madrid. Supermarket right around the corner. Place was clean. Good AC and Wi-Fi. Bed was comfortable. Building has an elevator and entire building appears to have been recently renovated. I felt safe staying here.
Carmen was great. Our flight was two hours delayed and it was no problem and she was waiting for us when we got there.