Paula was very responsive and, even being a little early, her partner was waiting for us! He's very friendly and welcoming! The place was as described, great for two people. There were a lot of attraction brochures (in multiple languages) and business cards for restaurants. There are very sweet hand written notes from past guests, a nice touch. As a heads up, it's on the first floor directly above a restaurant. Take that into account, you may want ear plugs if you're a light sleeper. It's a great location for sight-seeing, local attractions and amazing tapas bars! All walking distance!