Mike and Ed were a dream to work with! Even though we never got to meet them, we felt like they were pals in Madrid that we could talk to at any point because of how responsive they were to emails. Long before our arrival, we received a wealth of information with detailed instructions of how to get to the apartment, local recommendations of everything from lunch spots to bars to off-the-beaten-path ways to explore the city. Then we got the apartment and found a cozy, warm home away from home with really comfortable beds and all amenities we could ask for. Yes, the kitchen and bathroom are small as other reviewers have noted, but not any smaller than any downtown city home, and perfectly functional. Additionally, we really liked the location of the flat in Lavapies! It's a really gritty, colorful area where you probably won't run into a single other tourist. And I'd rush to reassure anyone who is concerned about what the guidebooks say about Lavapies that it felt incredibly safe, even as two young females walking around the area late at night. The streets are bustling, everyone around was really friendly, and at no point ever did we feel like we were in a bad or unsafe neighborhood. We would stay at the flat again in an instant and were very sad to leave.