Raul went above and beyond the duties of an average host. On the day of our arrival I was in constant communication with him as we needed to check-in a little early. He met us at the metro station and helped carry our luggage to the apartment. He also made sure to check-in with us during our stay to make sure everything was ok. The apartment had everything you could ask for and was very charming and comfortable. Raul even provided us with printed copies information about the free days at various museums, local attractions, and eateries. Considering the heat in Madrid in the summer(95 F, 36 C), we were very thankful for the AC. It is located in a very central and walkable location; we were never more than 20 walking minutes away from anything we wanted to visit. Very comfy place, we will be back!