Noelia was very responsive and met us at the apartment for check in and to share information. The apartment is well equipped with two modern, full bathrooms and a modern kitchen with plenty of hot water. The location could not be better. It overlooks Madrid's Plaza Mayor which is beautiful to view any time of the day or night. The Plaza has lots of activity but the quality windows shuts out much of the noise and we were able to sleep well all of our nights there. It is an easy walk from the apartment to many of the major sites in the city. You definitely do not need a car here but if you have one, there is ample parking in the garage below the Plaza. It is an ideal apartment for a visit to Madrid.