The arrangements for getting to the flat and meeting Felipe's friend with the keys etc was easy and reassuring. The apartment was extremely well appointed - Felipe had thought of everything a traveler might need, so we were able to shop locally in the wonderful delis and cook for ourselves. Location was convenient for the museum triangle, as well as lively restaurant and cafe areas. We felt really at home in the apartment, as though it were our own, which was a pleasant experience having had a long trip to Spain from Australia, and not knowing anything about the city. Felipe's guidebooks were a great help.