I did a last-minute booking and my reservation was approved immediately. The location is perfect. A short walk from calle Gran Vía and metro Banco de España. I really appreciated the 24-hour desk service. It was very clean, and I felt very safe. Even though it is a shared bedroom, your bed has a curtain for privacy. You get a locker--you just need a lock if you want the extra security. There's a kitchen area with a microwave and refrigerator. Overall, I highly recommend this stay.