Perfect loft from which to explore Madrid just steps from Plaza Mayor. This place has everything you will need to spend a few days or longer in Madrid. It is walking distance to the historic sites and the metro station, has terrific air conditioning, all the essentials and a host that went out of his way to make us feel welcome, ensure answers to our questions and who remained available throughout the visit.

Alberto touched base with us several times prior to our arrival which was reassuring as we were new to airbnb. I shared with him we had a lot of luggage in advance and he offered another flat on the 1st floor. My daughter really wanted to stay in the loft so we stayed with the 4th floor option that didn't have a lift. Although we didn't expect it, he helped carry the luggage up the stairs both when we got there and left.

Upon arrival he had a snack and drinks waiting for us as well as maps, information about what to see in Madrid and helpful tips about the apartment. My daughter got sick while in Madrid and Alberto helped us contact a doctor, brought her something to help her with the heat of Madrid and checked in with us periodically. He made us feel so at home and cared for and it was reassuring to have someone who seemed to genuinely care when ill so far from home.

Alberto works and lives nearby the flat and is very responsive to his email and any request or question we had. My family has traveled extensively and stayed in many different types of places over the years. This was one of our favorites!