Diana made us feel very welcome. She greeted us with a smile as soon as we arrived. She also went out of her way by giving us a city map and marking the place she suggested we should visit.

During our stay in Madrid, we were interested in also visiting Toledo and Segovia. When mentioning this to Diana, she informed us that she would send us a detailed email with the public transport that we could use. This included time table and fees. This is indeed very helpful for us. :)