Had a great stay on our first night in Madrid! Jhon was very accomodating with letting us check-in early as we had many bags with us. He always responded quickly and was very nice. We felt safe in the place and was happy with the location. Can be a little noisy due to thinner walls and a busier street but ear plugs and the comfy beds allowed us all to still get a good night's sleep. We had a little difficulty in originally finding the place and getting into it, but it could have also been because we were very tired after our flight. Overall, still had a positive experience and would recommend.