I got stuck in the poor quality elevator (doors would not open/unlock on any floor) for 40 minutes & I had my call hung up on by the emergency service because I didn't know the address of the apartment building which was not posted with the emergency contact number in the elevator. Residents only got irrate with me instead of helping when I rang the emergency alarm. No phone in elevator as in America - you'd better have a working cell phone on you or you'll be stuck way longer than 40 minutes.