My husband and I traveled with my mother and 3 kids (16,14,6). Our first time out of our country (US) so the metro is new for us making us one hour late to meet with Robert at the time I scheduled. However, he was so understating and accommodating. His place was clean and comfortable. But the best part, it was walking distance (2min) close to the metro (Noviciados) and a few stops from Atoche train station and to the other direction only a few stations from historic downtown and one transfer to the Santiago Bernabéu stadium. Neighborhood is safe and peaceful. I recommend this for family or singles.