Alex is super nice and communicative, easy check in and very respectful of personal space. The place is very well located in a centric area and two stops away from the atocha station. The nearest metro station is around a 8 min walk and it is the line 1 that practically takes you everywhere in Madrid including the best attractions. Located in safe area, felt safe walking at night and close to a carrefuor. The room and bathroom very clean and comfortable. Overall great experience, thanks!