Alberto met us at the apartment right after our flight got in (very early in the morning) and showed us how everything worked and explained where everything was in the city that we may need. We had a lovely stay and loved the location in central madrid, we were close to everything we wanted to do! The only issue is the ceilings are short in the bathroom so you'd need to watch your head in certain areas, that being said my boyfriend and I are both around 6feet tall!