The communication was very good, the problem was with the cleaning service. The house is clean just in the surface but not deeply. I found old salmon in the microwave (very gross) and the drawer in the toilet was dirty and a lot of dust behind under the tv table and behind the sofa.
The mattress is not good at all, very thin and heavy more for camping rather than proper bed and after 4 nights I got back pain.
The rest was good.