Patricia was very helpful, her husband Alvaro greeted us at 11 am in the appartment. I had some questions during my stay and Patricia replied very fast and with concrete solutions. The room is simple but for a city trip just fine. It's central location, 2 minute walk from the Gran Via metro station is just fine and at 5 minutes from restaurants and cafés in Malasaña also very well located. It is in the middle of a prostitute area though, but they do not bother and we had no nuisance of them (or their clients) whatsoever. Definately recommend this place.