Eloisa was a truly amazing host! She accommodated an early arrival time (noon) and did a wonderful job making sure the apartment was clean and ready for our arrival. In addition to all of this, Eloisa went above and beyond to periodically check in on us to make sure everything was ok, and even provided us with a full plan of the best restaurants and cafes in the neighborhood, as well as the must-see museums and other tourist attractions. The apartment was exactly as it looks in the photos and is in an AWESOME neighborhood. It's right in the middle of the city, is very safe, and has a lot of great things to do. If you're a younger crowd, it's also within walking distance of some of the best clubs (within 7 minutes of Teatro Kapital)! My two friends and I had a great time in Madrid and want to return with a little more time to spend in the city, and we would certainly love to stay with Eloisa again.