The neighborhood is well situated, not far from the Gran Via or Plaza de España, the flat is quiet with the windows closed but the AC does not cool the entire place. The renovation took place some time ago and it shows a bit. As reported elsewhere the door to the building is problematic, so I often used the telephone number to buzz myself in. The front door was locked with a key when I got there and so I had to wait over an hour with my son in a bar for the cleaner to come and let us in. I understand these things happen, but was not pleased with Eduardo's response to our predicament. And just to note: I am no finicky traveler, and know--and understand--Madrid quite well, having lived half of my life in Spain. But Airbnb is a modern international platform and anyone using it should provide--in my humble opinion--modern international quality service. That, in my case at least, was lacking. Todo esto lo puedo explicar en español, si fuera necesario. Y diría lo mismo en castellano: un servicio lamentable.