Kiko is an extremely rude and unprofessional host. Unlike every other host, he didn’t ask for my flight info beforehand. He didn’t give me any instructions beforehand. He managed to message me while I was on my flight to Spain. He didn’t leave check-in logistic details. Upon arrival, he told me he would send someone to open the door for us in “15 minutes” one hour later and they failed to show up. When I called and expressed my frustration, Kiko became angry and yelled at me. He verbally cancelled my stay and did not respond to my calls and messages.
After 14 hours of traveling, I did not expect to find myself in such a situation. This experience makes me reluctant to use Airbnb again.