The apartment looked great on the photos and we were excited to stay in this area of the city. Frank and Lorenzo were very quick and efficient in replying to us and assisting with a last minute check in. Lorenzo showed us the apartment around and explained us a few things. We were disappointed upon entering the place to see how dark it is compared to how bright it looks on the photos. We knew from the description that it was a Ground Floor apartment but the reality is that there is a building just opposite that blocks the sunlight from entering all day long which makes it quite a dark place to stay in, at least for us. But it did not matter and we chose not to care about this at first as we had anyway intended to spend our days outside. However the strong odour that came from the bathrooms pipes spread in the whole apartment and made it really unpleasant to stay in. We are aware that such odours are unfortunately common in Madrid but we had to buy an anti odour spray to cope with it and make sure to keep the bathroom door closed all the time. That obviously did not make taking a shower a nice experience. This issue is actually what made our stay the most unpleasant and made us feel like if we had had more light and air coming in the apartment it would have felt less dampened. Otherwise the bed was good there was ample choice on Netflix on TV. However even though there is a washing machine available there is no washing line to hang it and dry it, or maybe we did not find it ? There is an iron but no ironing board so the equipment as described is not as complete as we expected. I believe it does not matter if you stay a couple of days, you will have all you need in the kitchen but for longer stay like ours, it did lack a few equipment.