Apartment in heart of Madrid’s de Sol Area.
Best feature: Bedroom faces “quiet” area and you can’t hear the all-night party below.
Apartment is as described. Contact before trip was “spotty”. Two emails (3 weeks prior to trip) were not answered.
After no reply, I called office and was advised to use MAD4RENT email address rather than Airbnb email. This helped with contact.
Our host was on time for 4pm meeting. We arrived at 4:10pm and “host” was in a hurry to have us sign so she could be on her way. We asked about the two towels for a 6 day stay. That was all that was supplied. Bathroom had a partial roll of toilet paper, with no extra rolls.
The door lock “bolt” requires the key to be inserted from inside the door to fully lock the door.
This is quite important for security.
It is even more important to remove key from inside the door when leaving!
With key left inside the door, the door cannot be opened without the aid of a locksmith.
This was discovered when we returned about midnight.
A call to MAD4RENT was immediately answered.
They were very helpful, and we were very grateful, that they responded quickly.
A locksmith was called. He arrived within 30 minutes and used a plastic card to open the door.
This demonstrated how easy it is to enter apartment if the bolt lock is not used when inside apartment.
After handing him 60 euros (cash only) he was on his way. Live & learn!
Cleanliness was less than desired.
Both couch & bed gave off “dust cloud” when luggage was placed on them.
Kitchen Dish Drying Rack had dirt stuck to them.

We had a great time in Madrid, were glad we had a quiet retreat in the heart of the chaos, and left extra rolls of T.P., paper towel, and laundry detergent for the next guest.

NOTE: Contract is in Spanish. My wife translated. FYI...there are no wineglasses in the apartment.
My “Flintstone” jelly glass (which I drank wine from in college) goes well with current “glassware” in the cabinets.