The location was perfect in the heart of Madrid close to everything truly the best area. The apartment is as the pictures, just beautiful and spacious. Checking was smooth, we had lots of luggage to take up to the 3rd level without lift but Paula was very helpful in giving an hand to take them upstairs. The host was flexible and allowed us to have late checkout as our flight was in the afternoon. I will strongly recommend to anyone who wanted to stay in Madrid.