Ramón shared detailed information about the apartment and about check-in, which made the experience stress-free and easy. The apartment was very clean, and larger than it looked in pictures. The whole block has been recently refurbished and all areas are very nice and clean. The apartment is near a couple of Metro stations, there are various supermarkets nearby and a huge shopping centre down the road. Ramón and was always available when needed. He was extremely professional and thoughtful—including after check-out when I realised I left my house keys at the apartment. He kindly mailed them out to me at no extra charge. I would definitely stay there again!