Our mate Victor was excellent and very accommodating to our needs.
The apartment for the 5 of us was great and had everything that we needed for our stay with all mod cons, fully equipped kitchen and super shower.
The location was close to the centre by a leisurely walk over the Puente de Toledo, the Metro station was across the road and loads of bars and restaurants literally just outside the front door.
I would throughly recommend this apartment to any visitor to Madrid