My partner and I stayed in Rafael's apt for almost 2 weeks, using it as a "home base" for exploring Madrid and the surrounding area. The apt was very clean. Being a super host I understand and appreciate all the work that goes into the cleaning efforts. Having said that we found the apt to be extremely noisy. For a 1-2 night stay it wouldn't have been a problem but if you are planning anything longer this might not be the place for you. It is located on a VERY busy main street that roars.. night and day.... even with all the windows closed. It is located 30-35 min walking to the Prado etc which we didn't mind. Rafael immed returned our text and was readily available. In summary... the apt was a very clean, small city apt located on a VERY busy main road in a "working" neighborhood (a bit run down but very safe). Although the building was "reformed" the lobby etc was a bit run down and dirty. Not completely as advertised but adequate.