My family had a wonderful stay in Madrid because of the great apartment as well as the helpfulness and kind hospitality of Gerardo. He was able to accommodate our needs for our long-term stay (adjustments, maintenance, etc.), but he was equally welcoming to someone new to Madrid and a helpful contact to have while settling in. The location was ideal both because of the great neighborhood (including a large, family-friendly plaza), and its easy access to all areas of Madrid.