Giselle is so nice and can speak both English and Spanish. She gave us so many tips on where to go and was very friendly. The location is perfect and very close to a lot of attractions. Shower was also great! There is a fan in the room for the heat, but I don’t think it was very hot as others have reviewed below. Unless you stay somewhere with AC (which the average Spaniard does not run much if not at all) then you should expect it to be warmer than where you come from!