The apartment was very nice and cosy with all the essentials; if we were missing something, the host would get it to us as soon as possible. The hosts were very friendly. The only inconvenience is that when you have a big suitcase you need to carry it down a flight of stairs that is a bit narrow. However, the location is very good, close to Puerta del Sol station and all the most important attractions. I would definitely recommend this airbnb.