I booked this room for my two teenage sons when their lodging plans in Madrid fell through in the last minute. Fortunately, I found Vanesa's listing and she came through for us in a big way. Vanesa is very responsive and replied to all my questions thoroughly and promptly, easing my concerns as a mother. Her reassuring and comforting manner made this process, my first experience booking through AirB&B, unbelievably smooth. She went over and above the call of duty, offering to pick them up from the bus/ metro station.