Melvin was in full contact with us right up until our arrival. Thus ensuring that we were well received by his secretary, who spoke very good English. This was useful as my companions spoke limited Spanish.
The apartment itself is small but quite cute, it's not the Ritz. The futon bed is very small, and the floor tiles are broken in places, but overall the apartment was perfectly adequate for one night in Madrid. The exposed wooden beams and skylight are a nice touch.