Paola is a very kind, open, and sociable person with a unique sense of humor:). She made me feel like I was home and I really enjoyed our long conversations. The apartment is incredibly well-located right by Sol and near tons of good restaurants (I particularly liked Le Maria on the c/de los Correos right nearby) and all the good sites. The room is very charming with the balcony and plants, and the bed is super comfortable. It can get a little noisy outside sometimes, but when you close the window its totally fine;). Totally recommendable overall!