We were a party of three with a dog, our first time in Madrid, and stayed here at Aug-2021.
The positives: great location and access to parks and city center. Quick check in. Apartment is clean with good internet. All bars and restaurants are nearby. We traveled with our dog and it was a pleasant experience for him. Great beds for lounging in the living room. There was a casket of beer cans presumably left over from previous guests.
Mediocre: lamps in the kitchen don't work, neither the lamp on the helper bed (upstairs). Shelve in the upstairs shower is not attached properly - wobbles. Shower door leaks water. Doors on the downstairs toilet won't lock/unlock, person almost stayed stuck. Plenty of storage through the house: but most closets are locked out (presumably to store owner's things) with padlocks, and inaccessible for use. The kitchen dishwasher is broken so had to wash dishes by hand. Laundry machine is tucked away in a spare room and piled up with other things, so couldn't get access. For this reason we ended up not using it. Balcony is advertised as an ideal space to have drinks: it's inaccurate. Hardly a single person can stand on it, because it's shallow, and has the a/c occupying most of it. Listing claims breakfast is included. No breakfast was provided. Regarding cooling, two air-conditions are installed but one hardly works, the other one is okay. On first appearance the kitchen looks stocked and we were told "you can just use whatever you'd like!", but upon better inspection, it's things from long time ago, empty jars just occupying space, and is generally suspect freshness. Example: we found sealed popcorn from 2016. We concluded we'd rather buy things with known expiration dates, and disregard everything as it looked somewhat unclean.
Bad: communication issues. Prior to departure, I requested a large (7 liter) cooking pot, so I can boil my dog's food. Alicia said she "did not know what it is". I tried explaining using different vocabulary, and it was said there "probably was one in the kitchen". Okay. Upon arrival, I observed there was only a small 2-3 litre pot. Onwards we were having several exchanges which seem like they were going on for days. She requested photographs of oven, as if I don't know how to recognize a pot (?!). Upon repeated requests, it was agreed she would purchase a new one, however the new one that was provided was an identical one, just barely taller. So I ended up with two 2-3 litre pots instead of one large one. Fine, I gave up. It was so frustrating and time consuming.
All in all, a good place with great access, we only wish it was properly maintained, so it could earn the listing price. Nonetheless, we thank Alicia for the hospitality!