We got the wrong apartment at first. This was awful because it was an apartment from another administration, so we basically left our luggage unprotected in a stranger apartment. Fortunately the apartment was vacant and no stranger appeared in the middle of the night. We were lucky after all. The apartment was disgusting and destroyed. Not enough towels. No sheets for the second bed so we were not able to shower or sleep that night. On the next day after we complaint, they realized we were in a wrong apartment and moved us to the right one, but problems persisted since this one did not have a hair dryer and a blender as expected. So we had to deal with all this problems while on vacation with our two toddlers. The only good thing about our stay was that Catalina the host was very responsive. But an experience not pleasant at all! I will give negative stars if that would be possible.