Soraya was very communicative throughout the whole process. She arranged for her husband to meet us at the apartment on arrival. The apartment was incredibly well located relative to all the great areas of Madrid. We walked everywhere from the flat. The apartment was clean and comfortable. Good wifi. Great bed. Great bathroom. Well equipped kitchen, although we didn't really use it. Nespresso coffee maker with pods provided. Honestly, everything you would want in an airbnb.