This is a ground level unit that is exquisitely decorated and well supplied with breakfast food and useful information of activities. It is centrally located and an easy walk to the major museums, the Madrid Atocha train station as well as the major plazas. The owner, Paola, is very responsive and helpful in all aspects. I stayed in the unit for 4 nights and had a wonderful time. If I return to Madrid, I will definitely book another stay with Paola.