The directions that were given to us to find the place were vague. We finally just got into a cab to get there. Isis was checking us in but due to language barriers, we were waiting on the street while she was up in the apartment for at least 15 minutes. This place requires a five-day stay, yet only provided a very small bath towel for us. There weren't any trash cans, kitchen towels, or hand towels. We had to sweep the floor when we arrived; it wasn't clean upon our arrival and needed to be mopped. The toaster was loaded with bread crumbs upon our arrival. We requested 2 beds, but it was a bed and a couch. The sheets didn't smell clean. This was located in a nice part of Madrid. We loved the area bars and restaurants. The metro was a couple blocks away.