An excellent apartment in all the criteria. It was made even better by Carlos always being friendly, helpful and making everything so easy. We were 7 friends staying in Madrid for the Mad Cool festival. Carlos provided instructions for different options to travel to and from the festival and explained them all in very good English. Top quality finish. Very clean. Great location at the busy Gran Via but the terrace is still quiet. We would all recommend the apartment and would very happily use it again if we returned.