The apartment was wonderful, very clean, and right by Plaza Mayor. There is a very small elevator to get your luggage up and down. But the stairs are not bad at all once you are settled. Great shower! The view is great pretty also. We loved going to the Plaza at night to watch the people and street vendors with a very short walk to get back.
Soraya was wonderful. Easy to communicate with and left easy to understand directions for the apartment. We were even able to check in a couple hours early when our flight landed.
The only less than great thing I could say would be that the trash pickup? stores opening/closing? (something) was a little noisy in the early morning, but was gone quickly.