I really can't stress how wonderful the locations - and how thoughtfully organised the room is constructed. But the pull out bed was, unfortunately, incredibly uncomfortable. I didn't expect it to be as comfortable as a normal bed, but I believe it was the most uncomfortable pull out bed I have ever slept on. The bar pokes you in the back and the bed caves in the middle. I'm hard pressed to find another fault in the house that is bad enough to be mentionable. There were a few things, but nothing that interfered with our stay.
That said, communication was great and professional. If the mattress was replaced, I wouldn't hesitate to stay again.