Pros: Location! Quiet street. 1st level bed is comfortable. Washer is clean. Check in & out were easy. Cons: No clean folded towels. Two towels hanging were wet. Didn’t know if clean or dirty. 1 dirty washcloth & 1 hand towel for 2 guests/10day stay. Requested additional towels, host said yes. Never got them. Asked again. Host said we were given extra towels by person who runs Airbnb, which was a lie. Host then said this was not a hotel. Shared concern about steps to loft. 2 of the steps are shaky to touch. Didn’t feel safe using them. Asked for a ladder/something to assist. Initially, host said he would figure something out. Then changed. Host said we needed to look at photos in listing. We didn’t want to continue the back & forth as host wasn’t helpful. The shower was filthy. Have video & photos. Bought cleaning supplies to clean it. Fan was filthy. Mural on wall has lots of dust hanging from it. Manual detailing how to use washer & heat radiators would have been helpful.