Not a great experience. The host was not living up to promise to drop luggage at 1pm and check-in at 2pm. First the host (James) suggested then to cancel my booking. How arrogant, I just flew 17 hours to get to Madrid and how to get other accommodation?! I indicated I wanted to stay and to be fair, he then reimbursed me with one night for that. But then the internet connection was not stable and upload speed only at 0.6Mb/sec. He delegated this to Carol, who promised to sort both issues out with their ISP (Orange) but never did. In addition, the hot water fell out in the whole block of apartments for about 24 hours, but James and Carol couldn't be bothered to manage this and inform me of the status. They just said I had to wait. And this whole delegation from James to Carol doesn't work. She is not responding all the time and James doesn't take responsibility.