Great place, perfect location if you wanna stay in Chueca/Malasaña. The apartment is quiet because it faces an internal garden. It’s luminous and comfortable.
The staff was very helpful and available at all times.
Room for improvement: better quality towels would be nice, and a set of softer pillows for the bed.
As I said, the staff was super helpful and friendly. There was just one little detail I did not appreciate. We asked if we could leave 30’ later (nobody even asks that, it’s taken for granted) and we were replied late check out was not possible that day because they needed to clean for a new guest (again, 30’ is not late check out IMO). Later on, we thought we had left a set of keys and contacted the staff to see if they had found it and they replied the cleaning person would not go until Friday -it was Wednesday, when minutes ago we were denied a 30’ “late check out” because it was supposed to be cleaned immediately.
Anyway, other than that, everything was perfect.