Pros:
Centrally located, easy access to everything, beautiful apartment. Very comfortable with AC, washer, fridge, iron, etc. Nice balcony view. Bright and luminous, so sometimes we just relaxed in the apartment and it was wonderful.
Had a problem with the dishwasher (one of the girls accidentally misread the instructions) and they came to immediately inspect that day.
Didn't allow early check in, but they at least let us leave our items early without issue.
Cons:
Wasn't crazy about the construction and dust that happened during the week (we were not told ahead of time of this), so it was quite noisy during the day and dusty. When I reached out, they simply denied there was no construction, while literally 4 construction workers were outside my door... they were painting and reconstructing the office below us.
The Wi-fi was spotty, so it affected those in my group who had to work. One of them eventually just had to go to a Cafe to work.
Also doesn't provide more essentials like toilet paper. I've never had an Airbnb deny me toilet paper.
Better overall customer service could be provided.