This was our first time in Madrid and as a group, we were looking for something nice, easily accessible, and providing us with the necessary amenities for an enjoyable city break.
The apartment location is great. Bus lines and the metro station are close so downtown can be reached within 15-20 minutes. Plus all sights are easily accessible by Metro line no. 1 so this made planning our days easy. The neighborhood is chill and relatively quiet. Grocery shops even 24/7s can be reached by walking 10 minutes or less. I would definitely choose restaurants and coffee shops closer to the central part, but if you would like to grab drinks or food, you will have plenty of options.
The apartment is located in an okayish building, but the apartment itself is remodeled, nicely furnished, and equipped with all the necessary machines. We particularly liked the kitchen with the large fridge, the washer-dryer unit, and the balcony which was perfect for nice chats and drinks outside. The wifi was fast and reliable. The dining area easily seats 7 people and the flatscreen TV is a nice companion if you would like to stay home after a long day.
We had a small issue at check-in but I must say that Olala Homes's customer service was top-notch. They were available even during midnight to assist, and they made everything in their power to provide us with a nice and smooth experience. They provided us with the necessary cleaning and assistance. I am glad that they take customer service seriously, and this literally means so much to me I would be happy to book with them anytime in the future.
Excellent apartment, great location, fair pricing, caring customer service. Highly recommended.