Christophe and Elena were amazing hosts. From the moment I booked the stay until checkout, they were communicative and very willing to help. We were unable to check in early (due to how popular their space is!), but Christophe was able to share the name for a great local locker service to hold our belongings while we visited the city (a nice, cheap and SECURE option if needed). Though they weren't able to greet us in person, we were met by Gloria who answered all our questions and ran us through a quick and painless check in process. As advertised, this space is on the fifth floor with no elevator, so be prepared for a good leg workout! The stairwell is spacious and it's easy to get up to the apartment with your luggage. Once in the apartment, you're greeted with the most wonderful natural light and breeze from the three skylights, which open up to welcome the Madrid city into the space. The space is luxurious and comfortable, and the perfect escape from the bustling city (you hardly hear the sounds from the lively streets, so if you're looking for a quiet siesta, it's perfect). The hosts are available for any question you may have and are very speedy to respond. This is a great space with amazing hosts to support you throughout your stay. Situated in a GREAT location near several subway stops and within walking distance to almost anything you could want to see or do, this is the perfect home away from home.