We rented this apartment for a week, as I used to live in Barrio de Salamanca and I was aware of where this apartment was located. I came with two kid alone in a taxi. Oh, surprise the location offered by Homeabout didnt existed. In the address 96 was a glass door but the keys didnt matched. Oh first of all, you needed to do a self check in, find the keys like playing "find the treasure" which alone with one kid and a baby was a torture. After more than 30 minutes with the help of an annoyed taxi driver which I had to offer a tip for help, I finally found the door. NO ADDRESS, No sign nothing a GLASS door/ with 0 security which didnt locked unless you close it with the key.
This door was no building, it part of a storage/parking building (a two floors entrance) in a back road used to enter a parking a building. The entrance is still in construction, dirty and of course no elevator but a narrow stair. Luckily the apartment was on the first floor, but I arrived really annoyed and almost called to leave as I was feeling (SCAMMED, no one likes to be so misinformed) but I was so tired and the apartment was newly build and imagine the stresses of finding a new place and moving out. This apartment is not children-friendly , it has stairs in the middle of room and a very slippery and small shower, but its nicely decorated.
Additionally, they charge 70 euros for the cleaning which for Spain is quite high considering the size so we expect extra Covid measures but in return I had to clean the floor as we took our shoes off and after a little while they were all dirty because of the conditions and the stairs and entrance of the place was a disgrace. Overall was overpriced for what was offered.
I normally dont take the time to write reviews but this time I had to, as AIRBNB should make sure the address offered EXIST, so the guest can arrive safe knowing we are in the right place, not run around like I did and luckily made it to the destination and for HOMEabout this is not correct to give false information to the user as the whole experience changes, and leaves you with a bad feeling as no one even shows up to give you a direction or something.