Maria is really cool and extremely friendly ...she also gave me some great advice in terms of where to eat as well as the popular spots in Madrid. However, for the money I paid i expected better quality overall. The first day I arrived she was not there and had left the key with some random guy working across the street. Aside from that, I had expected to be in a cleaner environment. Since she was rarely there, I ended up taking care of the cats and cleaning the apartment. For me personally I didn't mind taking care of the cats but it might be a hassle for someone else who is not an animal lover. The location of the apartment however was great...you are really central to everything .