there was confusion during the check-in process as the room was double-booked. Rebeca offered me an alternative place to stay in just down the road with some people she seemed to know, and she tried to help me out as much as possible (bringing me a fan, towel, and lamp) to make amends. the alternative accomodation wasn't amazing, but fine for one night. Rebeca and her son were both nice and i could tell the double-booking was an honest mistake