Melvin and Carolina made me and my friend feel at home. Melvin was prompt at replying to every query we had, and also helped us with taxi details. The host had kept a bottle of wine and two glasses for us to celebrate our stay in Madrid. They are the sweetest host I have met so far. How apartment looks exactly like the pictures. It is small but very cosy and very clean. The bed is beyond comfortable. I had the best sleep ever. We had a bit of difficulty opening the door locks which were slightly jammed, however there was always someone to help us, which shows that our neighbours and other people living in the building were very nice to us. The best part about this apartment is the location. It is walking distance from all the main touristic spots. There are many restaurants near the apartment that serves scrumptious food and the area is very safe. I will definitely come back here if I visit Madrid again