DO NOT STAY HERE!!!
This apartment is putrid.
When you first walk in, the lingering smell of cigarettes hits you like a tonne of bricks.
The floor creaked and the beds were super uncomfortable.
The pictures make it look new and clean but they were obviously taken a VERY long time ago.
We were a party of six originally staying for 12 nights and two rolls of toilet paper were provided. We were also only given five towels.
And the noise! You could hear everything the neighbours were doing and they liked to stay up late, talking, singing, yelling and watching TV. Every single night. Because of the location, the street noise was also crazy. Needless to say, we did not get much sleep.
I raised my concerns about the smell and the noise with the host Ramon and he offered to relocate us to an apartment in the same building, one floor up. When I accepted this offer, the apartment was all of a sudden unavailable. Ramon told me of another apartment in a different building but it too became unavailable as soon as it was offered. There was a third apartment offered that was some distance away but due to the Coronavirus pandemic, Madrid was put in lockdown and we weren’t then keen on moving apartments with my partner’s elderly parents and our two very young children. In the end, we had to leave Madrid in a hurry (the very next day) because we were worried that the airport would be closed and we’d get stuck. We left 5 nights early and asked Ramon for a refund for those nights. He flat out refused and I had to get Airbnb involved.
Put simply, Ramon is not a nice person. He also wanted to charge us €8 per night for a baby crib!! Talk about greedy.
Due to the constant stench of cigarette smoke in the apartment, my partner’s parents became very unwell and when they finally returned home, had to receive medical treatment. All our clothes stunk too and I had to rewash them all once we had left.
To add to all this, Ramon offered to book us a taxi from the airport when we first arrived but sadly he can’t be trusted either. We landed and the taxi driver was nowhere to be seen. In the end, we had to catch the bus.
Do yourself a favour and avoid this apartment like the plague. It is truly awful with an awful host and by far, the worst place I have ever stayed at.