We were disappointed with this AirBnB stay.

The negatives
- Checkin process - To start we were told check-in was at 3:00pm. The women checking us in from the management company contacted us a few minutes after 3 to indicate she was lost and her phone was dying. She finally showed up 45 minutes late and immediately asked to borrow a charger and then reminded us the check-out was at 11am. I found it unprofessional that she was late and unprepared to find the apartment and decided to remind us out of the check-out time. The listing indicates a parking space however she was not aware of how to access the parking or where it was. After some phone calls and messages to the main office, someone indicated they would be in touch later with the parking key. They did pay for the parking while we waited. We had to go back to the unit a few hours later to meet another woman with the parking key. While my wife waited for me in the lobby to park she was harassed by an older man seemingly because she is black
- Apartment is not conforming with the listing: it is a studio and not a 1-bedroom (only a fabric curtain can help you to separate the bed from the sofa bed), no microwave, no dryer and the washer was so old that we didn’t dare to use it
- Noise - despite being on the top floor, every morning at around 5am, large groups of people congregate at the bus stop downstairs. This interrupted our sleep every morning. We did not see any nightclubs close by but the apt is close to a university so perhaps its a meeting place for students. They sometimes sit on the steps of the unit and leave their McDonald’s trash out front
- Bed & pillows were not comfortable
- Smell - A few days after the stay, a smell started to emit from the washer. Upon further inspection we saw fungus in the washer.

The positives
- Great light and great views on the park
- Very nice shower
- Very spacious for 2 people, the refurbishing is quite well done (even if some closet were damaged and not fixed
- Very well located as you are only few feet from the subway entrance

Overall these issues caused us to not have the most optimal stay in Madrid. .