We had a lovely stay at this spacious apartment. It is perfect for a family or larger group and is just as it appears in the photos. The washer and dryer work very well and the dryer was a huge luxury! As noted in previous reviews, there are folks who sleep outside along the plaza but they are friendly; they do not obstruct entrance to the building at all and pose no threat what-so-ever. Rocio was a very organized host and she responded promptly to any questions we had during our stay. The apartment does not have a great deal of natural light but it is extremely quiet - a rare find in the heart of Madrid! If you want to be in the center of all the goings-on of Madrid with a very comfortable place to lay your head, this is a great place to stay!