Check in was super easy and Cris and Nacho respond very promptly! They were great! The neighborhood was great for us as we wanted to stay in a more local neighborhood but still close to everything. The apartment is walking distance to shopping and restaurants. The apartment was clean and was styled nicely. The only drawback is that you can hear everything on the street. It is a residential street but at night there are people walking around and there's a bar across the street and you could hear everything. But I think that might be the issue all over Madrid! :)