Viviana was very responsive, friendly and all around a pleasure to communicate with! It was great that her place was right near the famous chocolate churros place, and that it was well within walking distance to the subway. Her place was also spacious, clean, cozy and welcoming, as the lobby area had pamphlets and maps for anyone who didn't know what they wanted to do at Madrid yet. If I ever come back to Madrid, I wouldn't mind staying at Viviana's place again at all!