I wasn't able to stay because of a change in my schedule but my parents did. It was their first time staying at an Airbnb so I was nervous. I told Emilio and he said not to worry. He was great at communicating the details with me and answered the phone when my parents called him via WhatsApp. My parents said the place was very clean and nicely decorated. They really liked the location and said it was great for them as first timers in Madrid. I was very happy that they were happy! They said they would stay again.