David and Carla are very kind and they perfectly communicated from the very first time. Due to a flight delay we had to reset our check-in in the afternoon and we unfortunately couldn't meet them. They had to provide someone else to give us the keys and stayed in touch to explain by phone everything about the apartement.
The location is perfect and tranquil, just two blocks away from Parque del retiro.
The apartement is spacious and bright, but a bit crumbling, it would need a restoration and more attention to the details and to the cleanliness.
Some neighbor was restoring till the day before and all windows were closed at our arrival: the air was stagnant and we had to leave all window open.
A part from that, our stay has been peaceful and we enjoy Madrid very much!!