Great place to stay! This was our first stop in Spain (coming from the USA) and Santiago and Jimena made us feel welcome and were extremely helpful in guiding us from the airport to the flat! The flat was wonderful! We loved sitting on the porch and enjoying the mornings. We also loved the neighborhood, very walkable to the places we wanted to see (Prado and Reina Sofia), we had as much fun walking the neighborhood and seeing the shops, people, parks, architecture, and protests. Parking for our rental car was close and convenient, be careful to follow Santiago's well-detailed instructions. Check-in was flexible (Jimena checked us in 2 hrs early - great after a long travel day) and was quick and very informative. We loved talking to Jimena. We highly recommended Santiago's place and would definitely stay again!