It's my 1st time using Airbnb & the experience has been perfect because of our host Fernando. He literally planned everything for us in Madrid from the point we established communication. Being in the travel industry myself I truly appreciate his enthusiasm & effort to ensure our stay meets much comfort. Fernando speaks very well English so it was very smooth for us to discuss our requirements. He gave very clear instructions how to commute to his place and gave all 3 options. He fetched us from the train station upon arrival and took us to his home. It was Christmas season & he was very thoughtful to prepare presents for all 5 of us especially for our daughter Nadya. He definitely brought the Christmas spirit to us. He then sat with us and run through all the site visits, food places to eat within our limited budget, and best of all he actually bought food ingredients from the store so we can cook at his home. Travelling with a kid can be challenging but being at his place was just like our very own home. He escorted us to the Snow Mountain as he was weary the commuting can be a little confusing especially we don't speak Spanish. That alone was just very overwhelming for us . For him to sacrifice his own personal time and to be with us. Knowing the journey is long he prepared picnic food for all of us. Toledo was another amazing experience. Fernando advised us & gave clear instructions how to get there without a hassle. 100 Montaditos is highly recommended to have some local delights with only 1 Euro and Fernando has just the right advise when to visit the outlets during their offer. Would like to personally thank Fernando when he got medicines from the nearby Pharmacy when our daughter Nadya was not well. It nearly brought tears when he took the liberty & get the medicines for her at no cost. Indeed Fernando has proved to be an amazing host and just like another family member. His rooms were comfortable and loved the clean bathrooms and toilets. His toilet amenities are complete with sufficient towels for all of us. Before leaving he gave us virgin oil & one of the best wines before we head back home. Definitely apart from the sweet memories, Fernando made our trip a memorable one & will come back if we visit Madrid again. It was way beyond than what we expected it to be especially for the price we paid for our stay. We saved a lot because of Fernando's recommendations.