Very poor in all ways. Too small, poorly kept, poorly furnished. Over priced. We stayed in another one, one block away for the same price and it was very much nicer. We left after an hour in the apartment. The balcony looks out over a pitifully kept courtyard with clothes hanging out. The balcony shade was supposed to be opened and closed by a green rope dangling down and tied off to the railing. Didn't work of course. The tv remote doesn't work. no salt, pepper, sugar, paper towels. No stove. No room for clothes without using a cabinet in the entry. The largest cabinet in the kitchen was taken up by a water heater with wires and pipes and open concrete. Futon felt like it would collapse any moment. Terrible pillows. Looks like it was decorated by a ten year-old. For example there were 10 postcards thumb-tacked to the bathroom wall in some random order.
Alejandra did a good job very responsive. The owner needs to up grade. And we were not aware of a four night minimum effecting our refund--the policy says after 24 hours we get 50% back minus service fee. But we ended up paying the 4 nights even though we didn't stay an hour! Now are situated in a wonderful hotel, in a better location, at 80% of the price. This may be our last Airbnb, as the upgrade for a washer and kitchen doesn't seem to make sense.
So totally disappointed with Airbnb, I intend to object formally after our trip.
I'll be looking to see if this review is posted!