We did not meet the hosts so cannot cope on how they made us feel. I think the flat is great. I would not go there unless.you have complete confidence with your partner as toilet door is glass and doesn't close properly. Sp able to hear everything. Also made to feel very uncomfortable when asking for more toilet roll, as i believe this is standard, was told if what they provide is not enough to buy more. We were staying for 3 nights!! Also 3 flights stairs can be challenging with heavy suitcases!