Soraya and her husband made me feel very welcome and like I had people I could count on while in Madrid. They are friendly and professional hosts who are extremely responsive and helpful. The apartment was exactly as it looked in the photos, and the location could not be better - within walking distance from almost everywhere (all the top sights) in Madrid. The neighborhood is both lively and safe and feels very festive on Friday and Saturday nights. Strongly recommend this apartment and these hosts to anyone traveling to Madrid!