Javier was always only an email away and responded quickly to any question or request we had.
The apartment is well located about 20 mins from the city centre by foot and about 15 mins to the main train station and The Prado museum which is ideal. The metro is a three minute walk but we loved just walking around the city on foot.
There is an excellent Mercadona supermarket only 100 metres from the apartment which makes shopping really convenient.
The apartment itself has two good sized bedrooms with a well appointed kitchen and two bathrooms with the second being compact but functional. The meals area is smallish so I would suggest 3 people is no problem with 4 being the max.
The parking is tight but no different to most other locations. The pool is great for a cool down or for kids to play. The complex is safe and gated for extra security.
Overall a really enjoyable experience.