It took some time to attend us, but Edu was really considerate in the end, explaning everything.
The place is exactly like the photo and we had no problems at all. The location was great, very close to the places we want to visit. The only problem is that the room was on the top floor (4th) and the place has no elevator, so it was hard to come down with all the lugagge we had on the day of the check out.