Staying with Felipe & Pilar was one of the best decisions we made during our three week European Tour. They are five stars with respect to both (i) their home and (ii) their graciousness. Their home is practically a 15 to 30 minute walk from nearly everything: Plaza Mayor, Plaza del Sol, the Palace, Calle de Cava Baja, the Parliament, and so much more. There are awesome restaurants both on and off of Calle de Embajadores (where their home is located), so if you ever needed a bite near home there was one waiting for you.
The home is beautiful. It is as clean and put together as it appears in the pictures. The bathrooms are excellent, and the air conditioning is flawless. The WiFi was also spot on. There is plenty of space to unpack and put away clothes and accessories. And the terrace is a gem. Being able to wake up in the morning and have a cup of coffee or to close out the night with a glass of vino out on the terrace was amazing.
Finally, Felipe & Pilar. They were responsive, kind, and flexible. When our travel plans got upended, they were able to accommodate us for an extra night, not once but two times during our stay. They were very thorough in their correspondence and provided details on anything and everything. They had a laminated handbook with slews of recommendations and instructions for us that we were able to use to get around quick and easy.
If/when we come back to Madrid, we'll be looking to stay with them again!