For my first time traveling alone internationally, I was terrified of traveling to Madrid. Elsa and Gustavo helped tremendously with overcoming my anxiety. Elsa was in close contact through messaging prior to my arrival to answer my many questions and provide instructions on reaching her flat. I arrived after midnight and made it to the flat with absolutely no issue, finding a clean bedroom and attached private bathroom containing a pitcher of cold water, maps, tourism information and other basic information about the area (including free museums and other attractions!), and a vase of fresh flowers. This room is absolutely silent and provides for a calming atmosphere in which to sleep. The windows overlook trees and a small patio. The bed and comforter were perfect, and they provided an outlet converter for my American electronics.
Elsa and Gustavo are charming, accommodating, and very knowledgeable about transit, events, and the area in general. Gustavo even rode the bus with me my first day to show me how to get to the convention center where I would be working during the week.
For an anxious introvert who would not have done well in the all-hours traffic of downtown, Elsa's flat was the perfect escape from the busy and sometimes hectic rest of the city. Thank you for a wonderful experience!