This was a nicely presented apartment in a good location close to a park. We were very happy that there was literally no traffic noise due to the double glazed windows, and the room darkening shades were very effective. However, there did not seem to be any sound proofing between the floors and there is a lift that runs directly behind one of the bedrooms. As such, each night after midnight we would be woken up and kept awake by heavy footsteps, slamming doors and voices from the neighbours upstairs. This was not ideal, as during the trip my husband had to work and we also had our young son with us.
We had no Internet connection at the beginning of the week, which was inconvenient as my husband was trying to work. It was explained to us that the Internet provider had been changed the day before we arrived. We were mistakenly using the old login and password details that were on display in the apartment. We were then provided with the new login and password details on the day after our arrival. The TV did not work at all for the duration of our stay, so there was no Netflix, no YouTube or any other channels available, much to the disappointment of our son. This was presumably because of the change in Internet provider. I was sent many messages during the week by the girls co-hosting the apartment instructing me how to fix it, and asking me if I had fixed it yet, but sadly no one came to help in person. In the end we said to just to leave it, as our stay was coming to an end.
The apartment was in a good state of cleanliness accept for the washing machine, which was full of black mould and completely unusable. Although we were able to put out the landfill rubbish easily, there were no instructions on what to do with the recycling. As such, we did leave only clean cardboard items of recycling behind in the hope that the team would know what to do with it. We apologise if this caused any issues. By the end of our trip we were all tired and stressed.