The entire check-in and check-out process was done automatically which was awesome. The location of the loft is in a great part of Madrid; walking distance (30 min walk or less) to all the museums, the Royal Palace, restaurants, bars, shopping, etc. The loft is thoughtfully set up and the bed was really comfortable. The view from the loft is incredible, especially at sunset. The only caveat for future travelers is that because it’s a loft at the very top of a building there are many flights of stairs to walk up and with 23kg of baggage, it’s a nice workout :) Don’t let that deter you, just know what you’re signing up for!