We left a great review score because many aspects of our stay outweighed the negative but there are some less than 5 star qualities that, for this price point of rental, should be provided to guests without the need to request and made to feel badly about it.
Our Stay: 7 people stayed for 1 week. We loved the large apartment, it's old world and newly remodeled in harmony. Every bedroom being ensuite is a real rarity and treat. Beds were very comfortable. Neighborhood was great; close to 2 metros, Lidl, various coffee shops and restaurants. We had 4 groups coming and going and they accommodated 4 sets of keys which was much appreciated and an early check in after a long international flight.
This isn't a budget Airbnb but we were only provided 1 roll or less of toilet paper per bathroom, not even a full roll of paper towels, hand soaps all had about 1 centimeter of soap (same for body wash), no shampoo or conditioner & no laundry detergent.
When spending 1 week and thousands of Euro for the reservation, there should be enough of the basics necessities for your stay. The host argued that supplies were not "unlimited", when in reality there simply was not even enough to get through our stay. We received about half of what was needed. Upon check in, several of the linens were stained with blood and several bathroom cups were not clean, leading us to question if the house was properly cleaned for our arrival. The apartment needs some maintenance; loose floor tiles, very squeaky hinges to doors, squishy floor boards, more furniture added to accommodate the group sizes, and curtains or shades as the bedroom window coverings are very sheer shades (bring an eye mask if you are a light sleeper). Also bring a Chromecast or Fire stick as the TV was not internet enabled so even basic TV watching was challenging. The bathrooms, while ensuite, all have clear glass doors. Ok for a couple but could be problematic for those not as intimate since you have a clear view when taking a shower or on the toilet.
Also, after booking you no longer speak with Mateo. You need to communicate with another person on Whatsapp. As is the norm, it would be far more helpful for all communication about the reservation to be on the Airbnb platform.
I'd stay again with a big group but hope the host would provide enough basic amenities to bring the amenities on par with the 5 star apartment.