I reserved the apartment for my parents who came to visit me for a few days in Madrid. The apartment was exactly like the photos, clean and comfortable. Rubi was great and very helpful and flexible with check in and check out times which really helped my parents. Their only complaint was that although the kitchen was fully equipped with plates, cutlery, cups etc, there was nothing to clean them with, no washing up liquid, no sponges or dish towels etc and the toaster was extremely dirty with burnt cheese from previous guests. Apart from that, their stay was great and they enjoyed their stay. Would definitely use the Grupo Empresarial again.