The hosts made a smooth traveling experience. We were sent pictures and info via email several days ahead of time. We were able to communicate via What's App which was convenient. There was an info book inside the AirBNB as well. There is a small elevator inside the building. Good for 2 people - but not really for like a wheelchair or something like that - which is typical. We appreciated the washing machine, drying rack, dishwasher, and ironing board. The mattress was very stiff (typical for commercial spaces) so we took the mattress from the sofa and placed it on the bed - and that worked OK. We had 2 sets of keys so that was very nice. The Airbnb is located in the corner of Plaza Mayor - very scenic and close to pharmacies, buses, groceries, and restaurants. (The Dcorazon restaurant is just outside the front door - all nice waiters. The Cuban Guy was very nice and great sense of humor!!)