Joel was a great host - quick to respond, and met us at the flat to give us the details. There was a mix-up with the cleaners, so we could not occupy the flat immediately upon arrival, but we were able to leave our bags there and explore Madrid. Joel had a bottle of wine for us to compensate! There were detailed instructions on Wi-Fi, etc, and restaurant recommendations too. The location was perfect to all things Madrid - close to two metro stops (Atocha and Molina), walking distance to Reina Sofia, Plaza del Sol, tapas, breakfast cafes. The flat was perfect - as advertised, clean, charming, big bathroom, all in working order, and in a central location.