Estefania was excellent in answering questions before we booked and right through to the check out. She was extremely helpful and offered us lots of tips on places to visit. The apartment itself is perfect for any kind of visit, work or pleasure - clean, trendy, unique, spacious, lots of light. The kitchen and bathroom are brand new. It is very quiet in the evenings. The balcony is bigger than it looks in pictures (in fact the whole apartment is) and is south facing so gets great sun throughout the day. The location is amazing (we have stayed in the area before and it’s our favourite part of Madrid)- old streets, vibrant but feels safe, great local restaurants and bars, markets and central too. Good location for Prado and Reina Sofia, Sam Miguel market and El Rastro. Absolutely recommend staying here