This is a lovely flat. Really clean. I really like the design of the lounge, a lovely relaxing room. The beds are comfortable. The shower is hot. The place is central and very quiet considering - you get a good nights sleep - no bars or shops on the road. You hear the morning hum of commuter traffic at the end of the road but it is background. It is crucial for us that we get a good nights sleep and we would come back here. It is a really good sized, well designed space. There are guide books and suggestions for where to go. Look in the bottom cupboards for toaster and kettle! Didn't meet Santiago but great communications throughout. This is a great place to book.