The apartment in Plaza de Santa Ana is comfortable and its location in Madrid excellent for foreign visitors to this beautiful city. The view over the Plaza, especially at night, is magical.

Being on a popular square, however, meant that noisy revelry was evident thoughout the night and into the early hours of the morning.

Unfortunately, our considerable pleasure with the apartment and with Madrid was seriously tempered when, after we had left Madrid, Ramon attempted to charge us a significant extra fee without any indication of what it was for. When we questioned airbnb about it, we were told it was a late fee and that, in our circumstances, was inappropropriate.

We felt that Ramon's behaviour on this matter and in regard to his response to our advice to him during our stay that there were problems with the washing machine in the apartment were somewhat intimidatory.

As a result, we would not recommend this apartment to others.