From beginning to end the host was very responsive and extremely helpful! The location was perfect, central to most of the attractions we had hoped to visit. The area is surrounded with many shops, restaurants, and a 24hr grocery store which was great. We felt very safe in the neighbourhood, it was quiet and people were very friendly. Our favourite part was how easy the check in and check out process was. No need to meet anyone or have to worry about carrying around physical keys ! Instructions on everything were crystal clear.