Toni was an excellent host - great communicator and very responsive so there were no surprises. His wife met us on time, helped us with our luggage and walked us through the flat. It was very clean, bright and bigger than I expected. The location was awesome, near the major museums and allowed us to walk everywhere. My husband and I felt very safe in the neighbourhood. If you are a light sleeper, bring ear plugs, it is a lively area and Madrileños are night owls. We had an early departure, so Toni kindly arranged a taxi and said to call him if there an issues at 6am, fortunately we did not need to call him. I would highly recommend staying in Toni's flat in Santa Ana! Thank you Toni, we enjoyed Madrid!