We had a great stay & our hosts were very gracious & attentive to our needs. For those that have had other comments, I can tell you that if you are visiting Madrid you have to walk the streets, talk to people & enjoy what this great city offers, which is a lot. We were at the loft to sleep & accommodation was great. Yes, the bed is on a platform, very comfy & YES- we made it just great considering my husband & I are over 60. You got to go with the flow & look at your trips as adventures, which is what we do; otherwise, why travel? But back to the loft, it even has an ironing board for those that do not believe in the watch & wear LOL! The loft is very well equipped for sure. All in all - We slept great & our hosts were the greatest from our entire trip! We loved it. Thank you for being caring & attentive. It meant a lot & we appreciated 👏🏻😙