Fabrizia’s place is well located and beautifully decorated. It is an ideal home for a couple or several guests. However, I found the experience to be challenging. Check in and check out we’re a problem as Fabrizia and her representative both sent messages that caused miscommunication between my friend and I who were arriving separately.
The home is also not as advertised since one shower/tub in the master bedroom does not work on the hot water setting. You can’t use this bathroom for a bath or shower unless you want to take a cold one. I find this unacceptable. When I asked Fabrizia what she could do about it, she said she couldn’t do anything. She seemed to believe this is acceptable and just how the old home works. I could tell when I looked at the fixture that it just needs replacement parts in order to hold the pressure when hot.
Additionally, the house was clean in some areas but not many others. There was literally a layer of dust on the end tables in the bedroom, the bathroom shelves (which are glass, so the dust is very noticeable). My friend and I had black feet from all the dirt on the floor. It seems as if no one has actually come in to clean the apartment before we arrived and that it has been left that way for many months. I complained allot this and Fabrizia had someone come to clean the floors, but that’s all that was done. Dust still remained in many places in the house.
Overall, the positive experience we had as a guests is a result of the apartment’s inherent charm and location, but not because of the service we received. I wouldn’t stay here again.