Cleanliness : The apartment is clean and maintained really well. You will have all the necessity.
Personnel/host: very responsive and informative.
Location: walking distance to the main 3 museum in Madrid, plaza mayor and the Royal Palace. Therefore, due to the apartment being in the Centre, you will hear a lot of noises especially late at night.
Overall: Apart from the noises, this apartment is in a very good location and we totally recommend this.