Our stay in Madrid was amazing. My fiancée and I spent two nights for his 29th birthday. The apartment was everything we wanted. Clean and comfortable. We didn't meet with Alex but were greeted by the people at the reception desk downstairs. They more we're than friendly and took their time explaining the area to us, being our first visit to Madrid. The location is the best! It is central to everything and the street we were on had a great vibe. The only thing we noticed was that the road outside was a bit loud but it wouldn't stop us from staying there again. It created a nice atmosphere and the noise was easily blocked out when the shutters were closed. The espresso machine was s great touch. All in all we had an amazing experience. Thanks Alex!