I got an e-mail from Melvin a couple a days before traveling saying that pipes of our apartment broke so he offered to upgrade us to a better apartment with no extra charge instead of just cancelling which was amazing! The apartment he gave us was right behing Gran Via which is the main street! The apartment was walking distance from everything so that was cool. The apartement was very cozy great for a couple or 3 friends. Super clean kitchen, bathroom and living space! Melvin and he team were always there for us and they even offered to call us a taxi to go back to the aeroport at the end of out stay we had nothing to do! I recommend this place and Melvin to everyone :) Thank you Melvin for the lovely stay!!!