Israel was very prompt with responding and met me at the apartment when I arrived in Madrid. He gave an excellent tour of the apartment and provided great advice/recommendations on sightseeing in the city. He also had many maps and brochures to help navigate the city. The apartment is located on a very busy street of shopping and restaurants with very close proximity to the subway. The pictures were very accurate, and the place is very clean with nice appliances. The shower was excellent. I greatly enjoyed my stay and would definitely stay here again if I re-visit Madrid. I highly recommend Israel and the apartment!