Pilar and her family are very warm and hospitable people that want what is best for the guests. If you need something you can ask them, they are always there to help you. The location is great too. If you want to avoid the busy city centre, this location is quiet and all important stores are within walking distance (supermarkets, pharmacy, etc.). There is also a park around the corner which is great for relaxing. It is only 25 minutes to the city centre by bus or metro. The apartment itself is clean and has all facilities. The bedroom is large and with lots of daylight. I also liked the desk, which is great if you want to work from there. I could not wish for a better place and family to stay with in Madrid. I definitely recommend staying here.