Raul was a charming and helpful host. He met us at the apartment and helped carry our luggage up the four flights of stairs. He gave us lots of suggestions for places to see and where to eat. The neighborhood is lively and interesting but the apartment is surprisingly quiet. We had a great week and found the apartment a perfect base. It is comfortable, with nice design touches, and a great shower and bed. While we were in Madrid during a heat wave the airconditioning in the apartment was very efffective. We could not have wished for a better first Airbnb experience!