The host was fantastic, from booking & giving us travel tips which made our journey so stress-free. Communication was friendly & reassuring and was most accommodating with our requirements ensuring our stay was perfect. Our meet & greet on arrival was splendid, showing us around the quaint, clean & fully equipped apartment, being very accessible for all our needs. We felt safe & secure within the block too. The tour tips were invaluable & saved us so much time with the map guidance to aid our discovery of magnificent Madrid. We will certainly return to use this idillic apartment again as it is ideally a central point in visiting anywhere around the city. We appreciated the whole package offered by Max & thus making our trip even more special. We thank you heartily for everything.