Maria and Jose were great at communicating before and towards the end of our stay.
The apartment is wonderful, with everything needed and fantastic location, especially for enjoying the Retiro Park which we love so much about Madrid.
We did experience some confusion about where the keys were left for us and we weren't able to reach them about that, but we learned that was because they didn't have WiFi where they were at the time. And the follow-up before we left was great. We were able to quickly locate the keys too.
Overall, we really enjoyed staying in this great place and will definitely stay there again and recommend it. Thank you Jose and Maria!