Charu and her family were very sweet, accomoding and willing to help instruct, and assist when asking for tips about the city. Make sure you realize there is an extra charge for if you have two vs. one person. Although it was listed in the email that I would be booking 2 people- we were asked to pay small extra fee before departing. That being said we spent such little time at the actual apartment during our very short stay that Charo said next time we stay - if ever- she would give us a generous discount. Overall lovely, very lovely people and a clean place to rest your head for a short term stay.