The apartment was difficult to find at 1st on our own and when we finally found it, the door was covered in graffiti so it threw me off a bit. Then we were escorted in and had to carry all our luggage up many flights of stairs bc the staff member letting us in said the elevator wasn't working...come to find out it was. He was very apologetic and nice about it, it was just a little frustrating. He also did help carry some bags as well. Once we finally entered our apartment it was very very clean but much smaller than we expected but it was good enough for the week, clean bed to sleep in, a kitchen and a nice clean bathroom. The shower did have a giant crack across the floor, there was a washing machine which was impossible to figure out and there was no dryer. The staff member didnt show us how to use the washing machine or show us how to get in and out of the building. We thought you needed a key to exit the building so it took forever to finally exit, found out the day we were checking out all you had to do was press a button to let you out. Extra toilet paper and clean towels would've been helpful but we bought some to get us through the week. Also no mirror except the tiny bathroom one. So yes there were some negatives but there were also positives like the location was right in the heart of everything and the views were pretty amazing. And once again it was nice and clean. Check out was also easy just had to leave the keys on the table and take a picture of them to show where we left them. And 1 last thing that was a little weird but came to find out it was normal for Spain was we needed to give them a picture of our passports for the police to have some sort of record of who's staying in the area. Weird and didn't know that was going to happen but we looked into it and it was the norm for there.