Our experience at Pedro's place was fantastic. Right from the moment he greeted us (4 hours early), helped us with our luggage and gave us detailed instructions on how to get to points of interest we were wanting to see. Being near Plaza Mayor, made it a very centralized location for our wanderings. I would recommend this apartment to anyone, except those that would find climbing stairs difficult. My friend and I are 59 and had no problem, though after a long day off sight seeing, the 4 floors were a little grueling. We decided we could have one more glass of wine or one more treat of chocolate for climbing them, so it was not so bad! Pedro also met us the morning we left and again helped with our baggage and getting us a taxi. We loved Madrid and staying at Pedro's and meeting Pedro was all part of that feeling.