We stayed here for 3 nights. After checking in we went out for food and walk to around. Came back at night only to find out that there is no hot water in the apartment. Told the host about this and he promised that he'll fix it in the MORNING of 2nd day. On 2nd day we waited for the host to send someone over to fix it in the morning but no one came. Had to went out for food and came back to find out no one come over to fix it yet. We sent msg to the host again and it's only at 7pm someone (Martin)came over to have a look & he was assistant of the host so he can't fix it as well and told us we have to wait for the next day again because the maintenance only work till 5pm. As we haven't shower for 2 days (summer here,34°C), we were quite upset and also we believe that this could easily be avoided if the host sent someone over in the morning. We asked if we can shower in another apartment, Martin helped and arranged for us to shower in another apartment just for that night. The host told us on the 3rd day he will once again send someone to fix it IN THE MORNING. We canceled our trip to Toledo because we want to make sure it's fix so we can shower at night. Guess what, we waited until almost 12pm for someone to come over to fix it then only we went out for lunch. However, when we were back from lunch,we realised THERE IS STILL NO HOT WATER. We messaged the host again and he said it was fix and asked us to wait. We waited until night time and still no hot water. Message the host and he said he will send someone to fix it on the day we are leaving. What?!!
So ya 4 days 3 nights we were living in an apartment without hot water. And we were disappointed that the host did not keep his promise to resolve the hot water issue on time.