- unfortunately, our experience was rather bad
- the room´s really small (about 2*3M), without a proper window (the window opens to another room)
- the flat was dirty
- there was no heater
- warm water runs out in a few mins
- we got no towels
- there were several other people in the flat (we had no idea about it), it felt felt like a hostel
- Ursula doesn´t speak English; we had to pick up our key a day before we were supposed to, and she was late (without speaking English, this was a very unpleasant situation to solve)