It was an amazing apartment whose location was optimal for exploring the center and the value for what you get was perfect! The cleanliness was okay (not perfect but pretty good!), although communication was lacking. We were asked to fill in information about when we are arriving on an external website of the apartment that asked for ID and other personal information but then we tried to communicate to Jorge that we are going to arrive 40 minutes late from the initial response (we did this an hour early) and we did not get any response until after we were there waiting on the heat. The people responsible to open for us were listed on the external website, and when calling them, one of them said that his partner will answer since he is on a leave, and then the partner had trouble communicating in English.