Luis was easy to communicate with! Everything was easy, the check in and all the information was clear!
Let me start by explaining the apartment. It's an apartment with couple of rooms and Luis rent them all. There is not kitchen and the bathroom is public, and you can not lock the door for your room but in the other hand the cabinet is with a key and you can put ur stuff and have the key with you.
The apartment is in 2ed floor and I had so much trouble with my luggage until 2girls helped me! (it's an old building without elevator)
I had also trouble with the bed sheets it was smelly, (like when you wash something and put it back immediately)
The apartment is so close to gran via (the most famous street in Madrid)
In general it was not bad at all but it didn't suit me!