Soraya was a fantastic hostess, and her beautiful apartment has to be one of the most unique places to stay in Madrid, with unmatched balcony views over the Plaza Mayor. I anticipated that it would be a wonderful place from the photos, but it is even more stunning in person. Even though there is much activity on the streets below, the windows and doors render the apartment remarkably soundproof and comfortable. All of the facilities in the apartment are impeccable. Soraya made us feel extremely welcome, took care of our luggage, and made sure that it was easy for us to find the apartment. We couldn't have asked for a more welcoming hostess in Madrid!