Pepa has been a wonderful hostess. She was really understanding and willing, and also very patient, as we arrived in Madrid quite late in the evening. The flat was just as described in the announcement. The position is absolutely fantastic and it's the perfect place to live and enjoy Madrid every moment of the day. Even if the neighborhood can become quite noisy at night, the flat is rather quiet. the flat had all the necessary things: from the fan to the air conditioner to the drying rack. I already knew Madrid, because I used to live there, nevertheless Pepa provided us with plenty of tourist informations, maps of the city and event guides. It was really helpful and kind from her. If I am coming back to Madrid I am going to contact her again!