Carmen is a great host: kind, responsive, attentive. Over the three months I was here, there were a couple of issues, one concerning the fan, the other the tv. Both times she was quick to arrange for people to come and fix things and very fast at dealing with the matter. The flat's location is perfect. It is a great option for vacations and short work stays, though it can get a bit noisy in the weekends. Not a huge deal nor Carmen's fault, obviously, and you can always move to sleep to the interior room which is much quieter.