I cannot recommend this wonderful apartment enough. Flavia was an incredibly kind and gracious host, and handled everything promptly and completely. When an issue with the apartment arose, she was quick to have it fixed. The apartment is easily accessible by metro, is in a fantastic location on Gran Via, and has an elevator for easy access. There were plenty of bathrooms and bedrooms for our group of 10 people. Having multiple beds in each room was helpful as well. We didn't feel cramped at all. Everything was clean and exactly as described. It was well equipped with dishes, towels, pillows, and all the other necessities you might need. Thanks for a fantastic visit to Madrid, Flavia!