Orlando met me to check-in. He was very responsive from the moment I reserved the place. He provided lots of tips on places to see, eat and things to do. The apartment was very clean and comfortable. Although there weren't a lot of kitchen utensils, it was enough for me as I only stayed for 1 night. The apartment is also very close to the metro station and a 24hr market that had lots of groceries and food, which was a major plus. It is also in a moderately trafficked area so if you have the balcony doors open, you'll hear lots of sound from the street below, but once you close it, you can barely hear the noise. The view from the balconies is beautiful and having an elevator was a major plus!