Carlos is the consummate host! He communicated before our arrival, sending us maps and suggestions and must-do's in Madrid. He greeted us warmly and professionally and made sure all our questions were answered before leaving. His apartment was sparkling clean and perfectly situated in Madrid. Although the entrance to the apartment was on the lively Gran Via, the apartment itself was on the back side of the the building and was quiet and peaceful. The rooftop terrace was simply beautiful. The beds were comfortable with crisp white linens. The apartment's layout is perfect for offering privacy to all guests. Carlos greeted us with lovely bottles of wine and prosecco and cookies. He made sure we had plenty of coffee, cream and sugar. A maid came each day to tidy the kitchen and baths. I honestly cannot say enough wonderful things about our entire experience in Carlos' beautiful apartment! I only wish we could have stayed longer!