We had a great stay in Madrid at the apartment. Luis was very nice and took time to go over many things with us when we arrived super late because our flight was delayed. He offered many suggestions for Restaurants, markets and more. The apartment is located in a wonderful location, central to everything (great shopping, restaurants, and markets). We stayed with our 2 kids ages 11 & 9 and they loved they loft and the small extra space off the loft. This apartment has all the amenities to make you feel comfortable and I would for sure stay here again.