Ramon and his partner were extremely accommodating and helpful. The unit was as described, beds were comfortable, one shower was extremely small.The location from a geography standpoint was excellent, allowing you to navigate most places in Madrid by foot , with many excellent dining options at your doorstep. All that said, I don't know if it is a function of certain neighborhoods in Madrid or just being next to Santa Ana plaza but the noise at night is a major issue. I feel many of the prior posts may have minimized that. I'm not sure if I am a spoiled American , but I find it hard to imagine how groups of people either singing loudly or screaming at the top of their lungs at 2 in the morning to 5 morning is acceptable. In my country you would be arrested for disturbing the peace or disorderly conduct.Ear plugs did help but I would not stay in this area again.