This place was centrally located, very close to Plaza Mayor & Plaza Del Sol. Many restaurants etc were close & even a small grocery store around the corner was very convenient. Carmen only speaks Spanish but we communicated using translation apps quite easily. The room is as pictured & we always felt very safe with the security measures in place for entry & exit. Having the laundry (washer & dryer) access was brilliant & easy to use. Located on a quiet side street, the street noise was very subdued. Netflix was used occasionally when we were simply too exhausted from exploring the lovely city of Madrid.