There were a few hiccups initially. On our first night we found out there was a problem with the boiler which brought firemen, half the neighbours and a dog into the flat! That ended with us lacking hot water for two nights. However, when the owner of the flat came to sort it out she was very apologetic and even brought us two bottles of wine to say sorry. We didn’t blame her though, it’s not something anyone can really anticipate and it was handled well.
Besides that and some construction noise in the mornings, we really loved our stay there. The flat was very clean and very central. There’s a microwave but no oven, so it’s probably best not to buy lots of frozen pizzas as they’ll prove difficult to make! Lots of shops (including a Lidl) and amenities close by, and majority of the popular tourist destinations are within walking distances. We didn’t actually meet Alex as she was away, but she was very communicative throughout the entire trip, especially with the boiler fiasco. She recommended lots of restaurants and was always there to answer our questions.
Overall, a very wonderful stay and a wonderful apartment.