We booked the Santa Ana Classy II but the day before we were due to check-in, Ramon informed us that there was a problem with the apartment and we could not stay there and so he placed us in a different apartment and assured us that we would not be disappointed. While the neighborhood of the apartment we stayed in (Molino de Viento 8 in Maravillas) was wonderful, the apartment itself was not. It was a very odd layout and we could hear the neighbors perfectly through the walls. Even though Ramon said the apartment had been updated, the washer was old and TV did not work and the bathroom was very unappealing. That being said, Marco, Ramon's assistant, met us at the apartment on-time and was very kind and responsive.