Our family of 4, 2 teenage boys, my husband and I was totally blown away with the level of personalized service from Angel. we arrived early and he meet us to drop off the bags so we could explore the city. he explained the area and offered tours to nearby Segovia and Toledo along with a tour of the city. We did not partake in those as we already had things scheduled but I wished I knew prior to booking. The AC works great and the TV allows for Netflix so perfect for relaxing during the siesta and 90plus degree weather. The apartment is very centrally located and nearly steps away from the famous El Rastro markets that are on Sunday. I highly recommend making this your next place if in Madrid. We will definitely be back if we come back to Madrid! Thanks Angel!