I decided very last minute to come to Madrid, and I got a very quick response. On top of that I could an early check in, which I very much appreciated and sent me quicker on the city streets. I never met Juan Francisco as his place seems to be is managed by an organization, which makes it a bit less personal in terms of local tips. That been said, they were very professional. The place is very well located and quiet, I would definitely recommend it/go back. Thanks