The place was better than we expected. Consuelo and Alberto were wonderful hosts and very available, answering communications very quickly. The place was very nice and clean, and had everything that we would need for our 3 day stay. Provided us options and ideas for things to do in Madrid. Also, they helped us find a place for our bags after we checked out. The place is on the 5th floor so just be aware if you have problems with stairs, but it was a great stay.