Definitely a helpful host, who met us at the Airbnb and helped to carry our luggage up. Useful information about the Airbnb was also provided. The host was very accommodating to late check outs and was helpful when I needed assistance. However, the windows in Airbnb opens up to the walkway so it is inconvenient to open them which results in the apartment to feel a bit claustrophobic or damp after showering. The walls are quite thin and you can hear conversations from the other apartments.