Very responsive to messages and helpful in providing advice to get to the apartment as we were arriving very late in the evening - though from not reading all the instructions properly we hadn’t quite realised there was a fee for arriving late!
Location is great with only a 5 minute walk to plaza mayor and everything is in walking distance.
Apartment is comfortable enough for a short stay. However, the apartment was very basic in terms of supplies - only one toilet roll and no bin bags (though we were expected to tale the rubbish out after us when we left!) - for a three night stay for three people. We asked if they could drop by to bring some more supplies which they agreed to though they never ended up bringing them. The apartment could definitely host two people but three is a bit of a stretch as the sofa is quite uncomfortable.
Not sure if I would stay there again but equally it was adequate enough for what we needed for the weekend.