Victoria and Carlos were the most wonderful hosts, extremely helpful and responding to the messages very quick. they were very helpful with early check-in and any helpful with any arising issues. The apartment itself is just what it looks on the pictures - clean and cosy, everything works. The only problem why I didn't give it 5 stars is the soundproofing. The neighbors were loud and absolutely every sound they made was heard in the apartment, starting with opening the entrance door and ending with every noise inside. other than the issue of thin walls - everything else was great.