Raul’s place is amazing! Everything from checking in - when he walks you through the city transit systems and carries your bags upstairs - to checking out when he again carries your bags out and personally retrieves the keys was top notch. The apartment is a shared space with other guests - Raul is not there all the time - but we had a very pleasant experience and always felt safe. Would recommend this space to anyone and will designedly stay again if we’re ever lucky enough to head back to Madrid.