We stayed in the penthouse right at the top and it was really nice. Wish we had more time to enjoy the place but we wanted to see Madrid as we only had a few days there. We arrived after 11 and the night time staff didn’t speak English but with Google translate, we managed to get parked, checked in and into our apartment fine. Our first night was not pleasant as there were people partying in the apartment below till very late and their balcony is just right under the bedroom, they were laughing/chatting/playing music till well past midnight. The washing machine and dryer is shared on the level with other apartments which was very inconvenient, especially considering the price point we were paying, I would have expected that this would at least be private for us to use. To change towels would also incur an extra fee, which wasn’t ideal, once again, especially considering the high price point. The parking is nice and spacious which is very rare in Spain, as we’ve found over our road trip, and so we were happy about it. It’s a 15 min walk to the old town, and we didn’t wanna drive because it’s quite odd with the roads, you never know if you’re gonna get a fine. Instead we took Ubers when we had to go a little further, and it wasn’t expensive. For 4 people, it was cheaper to Uber than to take public transport. It’s a safe location but not much amenities or food options close by. We also found the train station to not make sense vs walking (same time to reach each location we had to get to). We didn’t interact much with the reception other than during checkout and on chat but they had clear enough driving instructions that we could plot onto Google maps when driving over in order to avoid a fine. Overall, it’s not super convenient but the place was nice and it was a comfortable stay.