Juan and his wife were absolutely amazing. Met us to let us in and show us round, fully apologetic that previous guests had slightly damaged the place so had a bottle of wine waiting for us! We needed an iron to press some shirts which they got for us. Basically, nothing was too much for them, really attentive and helpful. Apartment is amazing, the terrace a great space to relax or party. Bathroom well equipped and easy to use. Bed comfortable. TV/wifi very good indeed. Kitchen has everything you need and we cooked often whilst there. The lock on the door to the building can stick a bit but you get the hang of it really quickly. Top floor flat but there is a useful lift. Minutes from Chueca station, supermarkets, food, drink, 15-20min walk down Prado into the centre of town. Basically cannot recommend this place enough - book now!