Juan is a very nice person and super helpful and flexible with everything. He waited for me at the airport drive me home and he was very helpful showing me around. I totally recommend the place cause even though it is tiny it fits 4 people and it is located in one of the best areas for me to stay in Madrid. There are so many places to go around, supermarket just around the corner and park Retiro and Atocha train station in a distance of 15 and 10 min walk.