Everything went well with our communication with the host prior arrival and we thank him for that. It was all very nice and clear.
But we had a problem upon arrival that was pretty bad..
The arrival time was confirmed for 15h, we arrived at 15h15, passed the front gate without problem but couldn't get in the apartment, wrote messages on the website and tried to call the host number but without answers as nobody was actually there and being attentive about the entry process.
Had to call many times, write Airbnb and then try to call again before to finally have an answer and solution 40min later...
Eventhough it wasn't hours of waiting, because of that, we lost our cinema bookings etc.. and our whole afternoon plans for Valentine's Day celebration were ruined...
The bathroom glass sink is broken in some places and dangerous to the touch, my girlfriend cut her finger cleaning it.
One of the 2 portable heaters in the apartment is not working.
The air conditioning is only making cold air even on the highest warm setting/temperature.
Problems of heaters/air conditioning have been reported in previous reviews.
Some of the electric plugs are totally open/not finished and this is also in many ways a drama waiting to happen. Thing which has also already been reported in previous reviews.
Many things missing from the kitchen... Only one wine glass, which is a little a shame when a couple comes to spend Valentine's.
Also how can there be only sal in the kitchen? No pepper, no oil, no foil, no coffee for the machine, no strainer for pasta or else, nothing of the basics needed except some plates, glasses, pots, cutlery...and we had to go out to find a place to buy the rest ourselves.
Things which has also already been reported in previous reviews.
The place was actually clean and tidy when we arrived. And it looks good. Also with clean and fresh towels.
Seemed a little smaller than it looks on the photos but nice place. Very good location close to metro, shops etc...
In the end, this is a pity that many previously reported problems have still not been taken care of because all this is ruining what could be a very nice experience in a good apartment and location with an otherwise friendly and attentive host...