We usually choose a location near the Puerta del Sol to stay. Decided to try this location and apartment. Found it to be excellent. Easy to get to transportation, food, and sights and a huge variety to choose from for all. We will stay here again. Insofar as the apartment and hosts: the apartment felt larger than the photos showed. It has charm and character galore with modern amenities. The balcony really has an excellent view! You are able to have doors wide open to sit/look out, or close one set yet still have huge windows to look out, and finally you’re able to close shutters and have all private. Not that you’ll want to sit inside much- as noted- the location is great but the view and experience from the apartment is great as well. The kitchen and bathrooms are well appointed. The included hairdryer was appreciated. Air conditioning worked very well. Very comfortable. Water from tap is drinkable. We arrived earlier than expected and messaged thinking we’d have a coffee while we waited. No need. We were messaged back shortly after and it worked to check in early. We were shown around the apartment and all was explained clearly. When we left and came back we had a user error with key (not difficult to use at all - jet lag on our side) we messaged and were able to get assistance promptly and with understanding. I mention this to show the attentiveness we experienced.
In all I would recommend this listing, would stay again and plan to in the future.