After made a payment, I received a msg at the very last minute saying that the apartment is not available due to the house matter. However, Jesus& Raul did their best to book another apartment for me and my friend with no extra charge (which was ALOT more expensive than we actually payed). Therefore, this review is not for this apartment. However, Raul and Jesus contacted the new host on behalf of us and did their best to let us have the best experience in Madrid. Very welcomed and quick response. Clean and location was perfect. Safe of course. But the place did not have good soundproof system so we could hear everything from next door/corridor etc. Apart from that, I would say I will stay at the apartment again !