We were greeted by a staff at the location. Great location situated very close to Grand Via station. We walked up to most of the tourist spots. Melvin was a great host and responded to our messages very quickly. They even allowed us to store our luggage at their office after check out since we had a flight later in the evening.
We expected the apartment to be an independent one but to our surprise this one had a main door and another 4 apartments inside (very close to each other). There was no proper lock from the inside (just a latch which again was very difficult to slide) and the keys could only be used to lock from the outside. The toilet was dirty on arrival and the flush wouldn't work well. Also, there was always some bad odor each time we opened the bathroom door.
Overall, I'd say the location was great and the host was helpful and quick in responding to our messages. Not to forget to mention, the apartment was fully air conditioned.