We received a warm welcome from the hosts - they were very understanding when we were late after getting lost in Madrid on our way to the apartment. We love this apartment & would stay there again anytime. It is very clean and beautiful; the appliances are new and high quality and the windows are gorgeous! We were also grateful to have an air conditioner. They only downside is that the street is busy and can be a little loud at times, but we got accustomed to it. The location made up for the noise; it is very close to everything in the center. This is the best Airbnb place we've stayed in!