Upon our arrival in Madrid, Reymer greeted us at the apartment with two glasses of wine and a smile! He was very kind, friendly, knowledgeable, and accommodating. He provided us with a map of Madrid and made recommendations about where to eat and visit. In addition, Ariadna had posted some of her personal recommendations in the apartment (many of which we ate at and enjoyed)! Thank you for this! Other maps and brochures were also available in the apartment. The house rules and procedures were clearly laid out by Reymer and also posted in the apartment. Communication before and during our stay was always great. The apartment was clean, welcoming, organized, and included all necessary amenities. The location was terrific: Lavapiés is a vibrant, beautiful and well-situated neighbourhood. Overall, we had an excellent stay and would highly recommend this apartment and location to other travellers.