The hosts were always nice and ready to help. Even before our stay, they provided us with instructions, directions, suggestions and every other detail we needed to know for a comfortable stay at the appartment. Also, either through email or by reading some of the panflets at the appartment, we got to know all of the essential information about transports, supermarkets and, of course, things to do and visit during our stay in Madrid. The appartment was spacious, super clean and comfy. It was lovely! Would totally recommend for anyone who wants a cheap and quality choice.