Flavia was great in pre communication. Ramona was super upon arrival. Met us at the door, allowed us to drop our bags before check in time. She was really nice and helpful. The apartment itself is wonderful, fully equipped, just like the photos. So clean and tidy. So central to everything in the city. Can’t rate this apartment high enough. Super service and great value. If I’m back I’ll definitely be trying to stay with Flavia again