Firstly amazing flat, location, size, facilities and clean. All 5 stars. However, homeabout were shocking. Comms nonexistent had to get Airbnb involved prior to going. We arrived late (within checking times though) couldn’t get into building. Couldn’t contact anyone. Luckily after an hour panicking a shopowner next door came to rescue as had a key to building. 12 days later still waiting for security deposit.