Since the day that I rented it and the day I left, Luis was very communicative and helpful. He helped with questions and doubts that I had. I drove to the apartment and won't do it again, Madrid traffic is crazy! Luis pointed a parking lot under Mercado de la Cebada, literally 1 block from the apartment and I got spot right away. He explained everything around for my with and brother-in-law. Very supportive with tips for the attractions and trip to Toledo, even contacted me with details after the check-in. There's no other word to describe the apartment than AMAZING. Everything was as expected, clean, gr8 shower, gr8 bed and couch. It was easy to get in, silent even though it's in the middle of La Latina. Which was good bcuase we were able to have a beer almost at the door. It is close to all major places. We walked from the apartment to the Gran Via, Parque El Retiro ( i think this was the farthest one, took around 14min) . I fully recommend this apartment in Madrid. Metro is a block away, Metro to Atocha is 2 blocks. Thank you Ana and Luis for the attention and we would definitely stay in your apartment again.