The place is in the perfect location for seeing the highlights of Madrid. We had a 55 hour stay in the city to catch up on art and food before heading to Portugal. From check-in, to living in the flat, to departing everything was seamless. They arranged airport pick-up with a taxi driver they know and trust who also served as the key handoff. And because we had an early morning departure as well - they arranged the same service. Sorry to not have found time to get together, but we would recommend this flat to anyone!