I had high hopes for Luis's place, but unfortunately, the cleanliness left much to be desired. Upon arriving, I noticed that the bedsheets in one of the bedrooms looked suspiciously unkempt--almost as if they had not been washed. When I peeled back the covers, I noticed hairs on the sheets. Subsequent inspections of all of the bedrooms by my friends and I showed the same thing--hairs on the pillows/sheets. We also found multiple hairs on the bedding provided for the sofa bed, where one of my friends was supposed to sleep. Also of note, the kitchen and living room did not look anything like the photos on the listing. Since Luis was out of town, I eventually got ahold of Virriana, who was covering for him. She was responsive and sympathetic and came to meet us in person. Unfortunately, there were no apartments available in the same complex for us to move to. Virriana was able to find another apartment in a nearby complex. While the new apartment was considerably nicer, we unfortunately still found hairs on some of the bedding and floors. What soured the experience was the fact that the host at the new apartment was not sympathetic. I hate to leave negative reviews, but I regretted booking this apartment.