We really enjoyed our two week stay here. The location is great. It is close to everything a person needs; groceries, restaurants/bars, shops, the park, museums, Metro & the train station. The unit was very quiet for sleeping as it does not face the main street (Atocha). If the living room doors are open, yes, you can hear the street noise & people on Matute but once closed you don't hear a thing. The property management office was accommodating when we needed train tickets printed which was a big help not having a printer handy. Check-in & out was quick & efficient. The unit wasn't quite ready when we arrived, but we were able to drop our bags.
The unit was clean, nicely furnished & spacious. Overall, we loved it !
Our only complaints were that they only provided 1 dishtowel and no clean new sponge or dish cloth. No paper towels or napkins were provided, nor extra trash bags. It also would have been nice to have a couple Nespresso pods for the first morning, as well as a couple bottles of water. Minor stuff, but it would have been appreciated. The only issue we encountered was the washer leaked. The property management office was very responsive but it took several calls to get the issue completely resolved.