The apartment was clean and as displayed in the photos. It is also right in the middle of Madrid with the metro station just a minute away. There was a washer/dryer which was fantastic and the kitchen was well equipt.
The location is great as the apartment faces the main square. This being said, it is extremely noisy especially around 3am when the rubbish trucks collect rubbish each night. There always seemed to be something happening in the busy square from a virtual PlayStation tournament to the Madrid Radio station streaming live till 11pm.
If four people staying in the apartment, quick showers are required as hot water runs out quickly (as we realised on first night).
The only other concern we had was we contacted Alicia to see if we could drop our luggage earlier than checkin (i.e.@12noon), however, Alicia said it was not possible as the room was being cleaned and there was no where to put the luggage. We were okay with this until upon checking in at 2pm, we found the room was still not ready (the cleaner was still cleaning) and we were told the room would not be ready now until 4pm. We were allowed to leave our luggage in the room till 4pm whilst the cleaner cleaned, however, do not understand why we were not able to leave our bags when we originally enquired at 12noon???
Other than the above, we enjoyed our stay in Madrid.