Rafael was an amazing host! We were a bit late getting to the apartment and he was flexible and understanding. He has a very nice place and in an ideal location!!! Rafael went over the top when he saw my husband and I making our way with our luggage to the metro station to depart Madrid. He kindly stopped and said hello and then grabbed a piece of luggage and helped us to the station and also assisted us in getting our ticket. That is one GREAT host. Highly recommend.