Apartment was spacious (2 full bathrooms) and clean. Netflix was available for my kids. Very grateful for the included parking, only 5 mins walk to the apartment. Garage was full of cars and tight spaces but we had no problem even if we drove a Passat station wagon.
Very well located too. We always walked to Plaza Mayor and Gran Via during our stay as it’s a pleasant walk with our children 8 & 9 yrs old. We walked back to the apartment after 10pm as we watched a flamenco show and it felt totally safe. An added bonus was an excellent Chinese restaurant just downstairs! I can confirm this as I am ethically Chinese. Metro station was also less than 5 mins walk if you don’t want to walk to Gran Via.
Water heater was not working when we checked in. But Dani ensured that it was fixed the next day. Very prompt response and action! Radiator was not working but it’s probably because it was not activated. We should have asked for it as it was already getting cold in late Oct.