Absolutely an incredible stay I have absolutely NO COMPLAINTS AT ALL! I had a personal emergency and she was able to accommodate me last minute and I could not be grateful enough for the professional hospitality I received and all virtually and a smooth transaction. The place was exactly as shown on the site. Spotless clean and all the touches to make you feel at home. In the best location to feel and love like the locals with all the sites within walking distance. Best Bars, Restaurants, Shops and sites right out your door. I could go on and on and on about this place but all I can say you will not be disappointed and I will definitely stay here again and will recommend this place to everyone I know headed to Madrid.