Everyone was very helpful - we did have an issue with the floor while we were there but David was extremely accommodating and provided us with a refund for the inconvenience without us asking. The space was cute, the location was central to some good bars and cafes - most of which are not open Monday through Wednesday just as a note if you are looking for night life you'll have to walk a bit but it will also be quiet when you get home! The rooms were exactly as pictured and we were able to drop our luggage off before our check in time which was great! Marta gave us some great shopping tips on some local shops and there is a great jewelry store not too far away.