Irene communicated well up until we checked in, no problems there. The photos do appear to make the place look bigger than it is but are otherwise accurate. The apartment is conveniently located near the Gran via and plenty of shops and restaurants. Per other reviews, it can get a bit loud but we were expecting that.
The door can be hard to unlock. Our main frustrations arose from the cleanliness of the place. The bedsheets had clearly not been swapped out; they were dirty, full of hair, and stained, including blood stained. Irene's initial response was to have us grab new sheets from underneath the bed and that the cleaning company would be out there in the morning. The first article we grabbed from underneath the bed was a severely blood stained duvet. We were absolutely done with the place after that.