Without doubt a most warm and endearing host with the ability to make you feel as though you knew each other for ages. Gorgeous mascots in Hato and WiFi added that, 'WELCOME back HOME' feel and, makes the best pots of tea. Henrietta knew the answer to all our questions regarding Madrid. What, when, where and how, as well as how much to pay for things. Nothing was too much for her. She even assisted with travel arrangements and purchasing of air tickets via internet. Location is great, really great. Absolutley recomended...