Well.... this apartment is in an amazing location, really close to everything and the apartment itself is beautiful. Some issues though - Sheila never actually told us how to check in, she said the cleaner would be there 12-2pm for us. When we got there we were ringing the buzzer but no answer. We then asked the bar below if they knew how to get in and then they handed us the keys - if I hadn’t asked we wouldn’t of got in. The host wasn’t responding to phone calls / texts so was really difficult. Once we finally figured out what apartment was ours by testing keys in the doors we got in and it hadn’t been cleaned. There was dirty plates / cups in the sink, dirty towels everywhere in the bathroom and the bed had been slept in and left un-maid with dirty sheets. I messaged Sheila and after a delayed response she said the cleaner should be coming, so we went out. We came back about 8pm and no cleaner had been and it was still the same. Luckily we were only staying for one night so me and my partner slept on the sofa. Very let down with this as the place / location itself was lovely but host communication and the fact it hadn’t been cleaned is disgusting.