My first AirBnb experience so I was nervous. The Picasso suite was as pictured. The decor was nice and Marga provided dishwashing liquid, clothing detergent, etc. There were also dishes, pots/pans & utensils which made cooking and meals easy. El Corte Ingles is next door so you can grocery shop to save money :) The bed was firm but comfortable (for me). I did not have any problems sleeping. Central location, close to at least 2 metros (Sol, Gran Via - Callao and Sevilla close by as well). You can take the metro or the Cercanias for your day trips out or to the airport. The location means night crowds, especially on weekends, but the windows leading to the balcony help keep out noise . Only twice did I hear the late night crowd loud enough to notice. It is safe, right next to a police station. The heat (I went when it was chilly) worked well to warm the apartment. Wifi was fast and easy to connect to (could video chat with family with no connection or lag issues). The AXN and Gol channels did not work but I rarely watched tv while there (Madrid is a beautiful city to explore!)

She was easy to contact (even when I needed a replacement key) and spoke fluid English. She also shows you how to use the keys. There is a paper with helpful information in case you forget it all at check-in. Marga was nice enough to accommodate my earlier check-in. She recommended El Escorial for the day trip (which I didn't know about) and it turned out great. I look forward to coming back!