Elsa met us at check-in. Communication was good. Apt. was spacious with well equipped and large kitchen area and bathroom. Shower was great. Washer and dryer were a bonus. Location is close to restaurants, Starbucks, several neighborhood plazas, public transit, city share electric bikes, small market, etc. The apartment was clean with two large opening windows to the street. Madrid is alive at night. The street can be a bit noisy, but did not detract from our stay. Curtains and shades adequately give privacy and shut out light for late sleepers. The apt has air conditioners which we only used one night, but the use of both of them would trip the circuit breaker. It was not a big problem because it was not that hot and the circuit breaker box was easily accessible. It might be a problem in the summer. We didn't care for the very low couch and chairs in the living area. They weren't comfortable for us. I mentioned it to the owner in my review, but I emphasize that it was only a minor issue. I give Elsa's place 5 stars and highly, highly recommend staying there.