Positive points: great position right opposite the Atocha train station and metro and bus or train direct to airport and by Retiro park and near Prado. Alvaro was helpful and provided by lots of details, was there to show us in and gave us quick responses to any queries and help re transport around Madrid. Negatives: We expected a swish modern conversion for the cost. What we got was a shabby place that was obviously converted some time ago and had not been taken care of. Crockery was chipped or cracked, shower was mouldy, sofa was stained as was outside furniture, curtains were frayed, drawers didn't shut. It just had an uncared for feeling. We were also promised the Enhanced Cleaning for Covid and, being a host who offers this myself, I know what it involves and the apartment had been barely cleaned and certainly not at an enhanced level. The kitchen and fridge doors were grubby and there were dead insects on the window sills and the back door was really dirty. The shower was mouldy and there were dirty scourers in the sink and no new dishcloths and the oven was very dirty. We felt quite uncomfortable with the standard of cleanliness especially at the moment and as it was our first trip abroad since Covid.