The apartment looks exactly like the photos. It was clean and comfortable enough for all of us. The main issue we had was with the smart lock. We had never used a lock like the one that was installed on the door and we tried to use it as a lock we are accustomed to. We did not receive any instructions on how to use the door/lock after entering the apartment other than using a code to open the door once and the rest of the time to use the keys provided. There were never any instructions provided on how to lock the door at night (for our safety). We didn't know that we were using the door incorrectly and that there was an alarm that was going off (alarm only rings to owner not the actual apartment?). It was very scary and frustrating leaving the apartment to do our daily activities because the hostess wrote us an angry message about the door alarm going off (we had no knowledge about) and threatened to kick us out on day two of our 10 day stay. We asked her to instruct us on how to use it properly but she disregarded it and she said we would have to pay for the door. After asking again how to use it properly she finally gave us instructions. She later sent us a code to open and close the door for the rest of our stay which worked fine. After our stay we are now being charged approximately $300 for repairs on the door alarm we were never instructed on how to use properly (but the door was fine when we just used the code that was later provided).