I stayed at this apartment for 1 week. Location was absolutely perfect. We could walk to everything (plaza mayor, Puerta de sol, grand via, parks, etc.) and the metro was right outdoors if needed. When we arrived the washer and hot water weren’t working, and I contacted Eduardo. Eduardo spoke great English and responded very quickly and both were replaced the next day. The space is rather small but comfortable. My only thing was that we came on a very hot week (95+ degrees) and the AC wasn’t quite strong enough, upstairs was too hot to sleep, but it was still great