Arantxa was very responsive! We didn't have problems with communication. The apartment really very light and cosy, and it is near to huge park! ! Everything that to us in an apartment did not get, Arantxa has brought to us at once! The Apartment is pure and there is all necessary household trifles, and two toilets - that is very convenient)). The subway in two minutes of walking and if there is a desire to walk it is possible to reach museum Prado for 30 minutes. During our stay Arantxa always was on communication and even has helped to get tickets for a football match! This apartment has made our travel very comfortable!!!