Alicia was very accomodating. She was very flexible in regards to check in and check out. She made sure we understood how the apartment functioned and by the way, the apartment is BEAUTIFUL. Only thing I warn is if you are traveling with people you aren't that comfortable with, the bathroom has two private toilets, but the bathroom itself does not have a door and neither do the showers! We just told our friends when we were showering and it worked out well. Overall, a great experience. Great location and great fun :)