The apartment itself, location, and communication was all perfect!!! 5-stars!
There was a slight problem with one of the showers not working (thankfully there are two), but I’m 100% sure it is fixed now because Pablo strives for excellence, and makes sure his guests are more than happy. He makes them feel like they are at home. When there was that slight issue with the shower, he made the effort to drop off an incredible bottle of wine, which symbolized empathy towards the guests. Did I mention that the location is the best in Madrid! Great stay and highly recommend it!