The apartment was nice, clean, and in a good location, about 15 mins walking distance to historic places.
There’s no lobby/ attendant. You cannot store your luggage there and any early check in is an additional cost.
The host wanted to know exactly what time we would arrive(we were punctual), but the helper was an hour late to let us in. This was all very unwelcoming after lugging our bags around and waiting. We did get an apology and offer to stay an additional night at our cost without discount.
There was no shampoo(as listed), and it was supplied more than 2 days after it was requested. I think that there was a language barrier with Andrea/ Daniel and myself.
We were asked to put out our garbage between 20:00 and 00:00 and keep the place tidy for the housekeeper, despite my glowing reviews.