This was my first experience with AirBnB and I am completely delighted! Charo ist a warmhearted, welcoming and friendly host. Very eager to help you when it comes to organizing your stay in Madrid, giving tips which things are worth seeing and where to go. She was most helpful when my flight was rescheduled and I had to catch the airport bus at 4 'o clock a.m. by driving me to the right bus station! So this should tell you enough about how helpful she ist. Her home is a spacious flat in central Madrid, very nicely decorated with art pieces from her own gallery. Everything was perfectly clean and comfortable. Thank you very much!!!