The host Migue was a really nice and polite guy. He took a lot of time and reacted super quickly on our requests. The communication was brilliant and he also gave us the possibility to early check in and have a very late check out. The location is super central, everything is close by. lovely.
Still the status of the apartment was totally different from the pictures and the description. A lot of things were simply broken, it was kind of dirty, there were stains on the walls, holes in the closets, all floors of the closets were broken, the material came of of the sofa beds (which seemed to be super old), the furniture in the living room was totally different from the photos. The paint on the walls was not done tidily. All in all the apartment was not maintenanced and the price was not adequate at all for what was offered. There were only 7 glasses in an apartment for 20 people. When I complained to Miguel he was super nice and brought new glasses right away. He said the group before us must have been responsible for the problems in the apartment – which I highly doubt or they must have been a group of twenty very dirty people painting not properly and destroying everything. Miguel send two workers who wanted to take care of that. Nicely meant – but they basically brought a new closet and that wouldn't have helped. Also they were in the apartment twice while we tried to have a vacation there and I don't think that is what a private stay should be about.
We had everyone sleeping in the front rooms because of the lacking windows and the smell in the back rooms. The bathroom did not have proper doors. well it had but then they made a thin second wall into the bath, so there were basically two toilets with no real doors separating them. Difficult especially with a group. There also was a whole in the wall between kitchen and toilet ... well I m sure I don't have to tell further.
unfortunately I think one of us took on of the keys with them to Germany, I am on that. Still, the worst experience we had on Airbnb so far, and I travel most of the year. Very sorry for Miguel because he really is a nice guy.