From the moment we booked, Lola's communication was fantastic. She was always on hand to offer advice and recommendations to make our stay as easy as possible. The apartment is small but has everything you would need for a city break to Madrid. The location was fantastic, seemed like a very authentic and non-touristy neighbourhood. I would definitely recommend you come knowing how to order food/drinks etc. in Spanish as communication through English was a problem in a lot of the coffee shops. The flat was clean and modern. Right across from a super accessible metro stop which drops you into the heart of Madrid. The pool was closed as it was winter but it was freezing in Madrid when we stayed so this wasn't problem :) I would have no issues staying with Lola in the future!