Santiago was super helpful and accessible! He gave us very accurate instructions of how to get to his place. It's not walking distance from the center of town, but very close to the metro that takes you wherever you want to go. He gave us some tips on where to go, and even provided maps/books of things to do in the area. His place was very cozy and clean! The hot water wasn't working when we got there, but it would have been an easy fix if I would have just contacted Santiago. He's very friendly, I just didn't want to bother him. Moral of the story: if you need anything from him just ask.