Elizabeth and Leonard were both very friendly and welcoming people. Elizabeth showed us around local areas for easy access to both public transport, local shops and shopping centre, all of which are within 7 to 10 minutes walking distance. We used both metro and Rail which we found easy to use. Elizabeth also has excellent knowledge of places to visit. The accommodation was clean and comfortable with a relaxing courtyard and beautiful pool area which unfortunately we didn't get to use due to the time of year we were there. Elizabeth invited us into her home for a cup of tea and a chat which we enjoyed immensely. Would certainly recommend this as a place to stay for anyone visiting Madrid.