While we didn’t meet Pedro in person, he was very accommodating with our check in and responded quickly to every message we sent. The place is on the top floor and is small but comfortable. It was also well stocked with tea, coffee, and some juices. The couch is a great spot to sit and read or get some work done. The only issue we had was with the internet, which occasionally stopped working. But Pedro said that it usually works fine. The location is incredible. Walking distance to everything. Great restaurants and bars and museums all next door. Gracias Pedro!