The apartment was perfectly located, having visited Madrid several times on business, the location cannot be beaten. If your looking for a short city break with amazing location as a core requirement and a place to rest then this is for you!
Jose provided a great before and after service and was contactable at all times with queries and support, even in recommending places to eat. Jose was even kind enough to compensate me and my friends with a quality bottle of wine when things didn't go to plan.
- Upon arrival, the lady handing over the keys was 30+ minutes late leaving us waiting at the door even with regular communication when setting off from the airport.
- Upon arrival the apartment had not been prepared, dirty bed sheets and linen. The following day the flat was cleaned top to bottom with beds made with fresh linen.
I did get the feeling this was purely down to a genuine planning mistake between Jose and the lady who manages the apartment and clearly must be a 'one off' issue.
In summary, great location and clearly an overall good place to stay as per recent reviews. A few mistakes made on this occasion.