Beatriz was friendly and helpful throughout. She responded promptly to all my questions and gave me some good tips about getting around and things to do in Madrid. She was very keen to ensure that my stay was comfortable. The flat is slightly less central than some on Airbnb but still only 15-20 minutes walk from main attractions and in a very pleasant area of Madrid; it is also well-served by public transport. The only slight issue was with the aircon, a single, old system for the entire flat that did not work particularly well in the bedroom, but for much of the year aircon will not be needed. All in all I really enjoyed my stay and would recommend Beatriz as a host.