I’ll start off with the good. The place was in great location and very close to shops and restaurants. There was a grocery store right across the apartment and a good bar below the apartment. Given the location, we were expecting more noise at night but it was actually fairly quiet. Keep in mind though we came in mid-November though so it’s not as busy outside. Melvin and his team were great with communication and we were greeted by Melvin’s assistant. It appears that Melvin works for a property management agency.
Now onto the bad....
The beds are VERY uncomfortable. They look nice in the pictures but the mattress felt like the cheap mattresses that are shoved inside old sofa beds. You can feel ALL of the mattress springs when you lay down. We had to sleep over the comfortable (leaving us without a blanket on top) just to make it through the night and we all still woke up with severe back aches. So I contacted Melvin the following day to request some blankets because of the uncomfortable beds. I was told that we could have only one blanket (even though there are 3 beds...) and that each additional blanket would each cost 10 euros. That was really ridiculous, particularly considering in Melvin’s response to all of the prior reviews mentioning the uncomfortable beds, each visitor was told that their comments were “taken into account to correct and improve every aspect”. This clearly is not the case as those reviews were left back as early as mid-2017 and nothing has changed!
Other issues included the accuracy of the pictures and cleanliness. There was an armoire in the pictures that was not there when we arrived. The apartment is not very big - which we knew going in - but we expected the apartment to at least have the furniture described so the lack of closet space made the bedroom even smaller.
There was mold all along the bottom of the shower curtain, which would then stick to your legs when you showered and was really gross. We couldn’t avoid it due to the small size of the shower. I normally don’t mind small showers, but when you can’t escape the moldy shower curtain, it is a problem. The shower curtain was not depicted in the pictures and we thought there would be a shower door based on the pictures.
Missing lamp in bedroom which was depicted in the pictures. No extra blanket as depicted in the pictures which wouldn’t be a big deal had it not been for the fact that the mattress was so cheap you could feel all of the mattress springs and every layer counted. Not a big deal, but there was also no wine greeting us as depicted.
All in all, the apartment was bearable but I wouldn’t stay there again. My biggest concern is that the reviewer’s comments are not actually taken into account for improvement as represented by Melvin, as the beds have stayed the same. They could at the very least provide additional blankets at no charge if they don’t want to incur the expense of replacing the mattresses.... Also, change out the shower curtain every once in a while or take the cleaning fee and make sure the cleaners clean the bottom of the shower curtain. It’s hard to feel clean coming out of a shower when you can’t escape the moldy curtain that sticks to your leg...