The self check-in process was really easy and efficient. The room itself was nice and really clean even though it was just a little small it was still good for two people. It’s also located in a great part of town just north of Gran Via in a high-end neighborhood. While they followed Airbnb’s requirement that there be at least one pillow per person, it would have been nice to have some extra pillows or blankets laying around to use. The air conditioning was also broken while we were here and we weren’t even told about it at all by the host. When we picked the Airbnb specifically because it had air conditioning, it is unacceptable to not let us know that it was broken or even provide a fan or anything to help. Random people started knocking on our door the morning we were leaving to come and fix the AC and kept bothering us even though our check out time wasn’t until noon. My boyfriend was really sick on this trip and they practically kicked us out of the room at 12:01 pm