Our only issue was the washing machine -- it had a *lot* of mold in it, so we could not use it. It also seems quite old, and you have to really struggle to pull it out from under the kitchen counter to be able to use it (and then it blocks off all access to the kitchen). Carlos responded immediately to my message and apologized for the mold, as the washer had not been used in a long time, and said not to use it. So hopefully the issue will be resolved before any future guests, so that this will no longer be relevant! :) We did request a price adjustment given that we really had to do laundry, and even went out and bought laundry detergent because he confirmed that we could use the washer for free but needed to get our own detergent, but I have not yet heard back from him about the partial refund. One other note is that while luggage storage is offered, we found out when we asked while there that the storage is at a nearby bar he owns. We ended up taking our luggage with us for other reasons, but it would have been good to know that luggage storage was at a different location, and at a bar, ahead of time, as we would assume it was somewhere at the apartment itself. Also, there was no dishwasher, so we washed dishes by hand before we left.
Other than the washer, though, everything was perfect! Beautiful apartment with lovely decor. The WiFi was strong, there is an extremely cute balcony/patio area, and the apartment was close to a lot of Indian/Pakistani/Bangladeshi restaurants that were open even at midnight. Check in was easy; Carlos just called one of his friends when we arrived who was there within 2 minutes to let us in, and we just left the keys there when we checked out. Carlos was also very responsive whenever we messaged him, before and during our stay! I definitely recommend this lovely apartment.