The neighborhood looks a bit sketchy due to all the graffiti but it was quite safe. The apartment is generally quite nice however one shower does not have hot water due to a broken faucet and the mechanism on the showerhead in the other bathroom is broken so that it does not support the weight of the showerhead. As a result, the water sprays backward onto the wall or with more water pressure, sprays all around the room. We were there in January and the heat was not on, it took a good 3-4 hours to warm up. Knowing exactly what time we were checking in, the host should have turned the heat on before our arrival. The lock on the apartment was broken and the keyhole on the inside of the door was taped over. Unfortunately, the owner was quite rude to us on the phone regarding the lock and questioned our ability to insert and turn a key. He arranged for the cleaning lady to meet us at the apartment at 11pm. After she spent 20 minutes and two neighbors spent another 20 minutes attempting to unlock the door, she called for a locksmith. In total, we spent 1.5 hours standing in a cold hallway, late at night. The owner was furious that an expense was being incurred and was quite rude to us again as well as to the cleaning lady. He wanted to send us to another (unheated) property for the night, without our clothes, toiletries and medicine and waste more of our vacation time dealing with the broken lock the next day, as if that was any solution at all. Overall, I would have overlooked the fact that this is a 1.5 bathroom, not a two bathroom as advertised, and overlooked the deferred maintenance and given a good review but the owner's rudeness overrides all that is good about the apartment. My husband is an experienced property manager of 39 apartments. To so rudely question our ability to unlock a door when the owner knew there was a preexisting problem was totally uncalled for and quite unprofessional. It reflects poorly on Airbnb as well as the owner. Based the the owner alone, I cannot recommend this property and suggest that you avoid any of his properties. The owner's name is Ohad.