Belen is polite, and initially we had a good interaction. I was very disappointed as we had a great interaction, and i booked 10 days her place. 2 nights, i has my girl over at the apartment and she asked me money for it. I think people here miss the mark, they forget they are homes, not hotels. The door of the room does not fully close (literally you need a pillow to push it from inside so it remains closed), most of her cloths and stuff is in the room and was really cold ad the heater stopped working. So yes, I didnt ad for my money back but she asked for misserable 20 euros when i literally was working all day and she didnt even notice me there. I had this before, people who think they can just do whatever because of turists who are willing to pay everythjng. Well, besides that you'll love the place.