Michelle is a terrific host and really did everything to make our stay as enjoyable as possible. The apartment is huge so it was perfect for a family of 4. Really accessible and close to subway and walking distance from Prado, Gran Via, Mercado San Miguel. The only issue we had was there was a sewage problem in the building so the kitchen had a peculiar odor- but no problems in bathrooms or with the plumbing- just an odor. There were so many restaurants nearby so it wasn't a big problem. But definitely something the building should address.