Norma's place is located in a quiet neighborhood off the 5 line about 30 minutes ride to the center of Madrid and close to the bus stop for the airport shuttle. 5 stars for cleanliness and accuracy but I was left stranded as she wasn't at the house when I came to check in. Even though we had communicated the day before with the exact time of my train arrival and details on how to get to the apartment from the train station, she wasn't there to receive me. I was stranded looking for a place that would give me wifi to reach her. This was the first time I've had an issue with checkin or communication. Also note the house is shared with other guests and there is no lock on the bedroom door.