Initially there was some misunderstanding about our arrival time, but Lola was able to arrange for the cleaner to welcome us into our apartment and show us around the house. While we weren't able to meet with Lola at check out, either, she was very responsive to all of the questions that I had.

The only slight discomfort we experienced at the apartment was that one of the two toilets had very weak flush power. As instructed, we disposed of any and all tissues in the trash bin to prevent drain blockage, but still the toilet was at times unable to get rid of 'number two's. In the long run it wasn't a big issue, however, as there are two separate bathrooms in the unit, and the other one worked fine.

The jacuzzi was a real treat!