What a great place!! A perfect location in a great neighborhood. Close to metro/train and a great park (Retiro). While the neighborhood is vibrant and energetic, it does not feel too touristy. The place is stylish, with everything you need for the comforts of home. Having never been to Madrid, Ana took the time to walk through some local logistics and places to see. She checked in a couple of times to make sure all was going well. She was even very accommodating through the help of a friend, as I don't speak Spanish very well (yes - I was that person going to Spain) and vise versa. Super comfortable and appreciated! I would absolutely recommend this place!