We were blown away by how accommodating Edouardo was. He was extremely friendly and helpful. He had a map and a book of events for us to use in the apartment. We had everything we needed and more! As a backpacker, I don't have room for certain luxuries. I was happy to see a blow dryer in the bathroom. A small touch for some, but a treat for me! The apartment is located just steps away from the metro line that leads you right into the heart of Madrid. Cannot say enough good things about this apartment!! Worth every penny.