Alvaro's brother, Alber, is incredibly friendly and responsive. The apartment looked just like the photos, equipped with 3 (!!) balconies and TONS of storage space. The location is absolutely perfect - it seems like everything in Madrid is a 15 minute walk away. We loved the place so much that we decided to extend our stay to a long stay and we are SO happy we did it. Alber continues to be incredibly helpful, kind and patient.