From the first contact Felix was helpful and flexible about arrival times. He met us and showed us around the apartment which was exactly like the pictures and spotlessly clean. He left us fruit and a delicious bottle of wine as a welcome! We felt at home which contributed to us having a wonderful week in Madrid. The apartment is 10 minutes walk from Atocha station, 20 minutes from Retiro park and Prado and 30 from Thyssen. There is a metro station two blocks up and a number of shops and superb bakeries within 5 minutes walk. Felix organised a taxi to pick us up very early in the morning. The apartment complex is lovely and well cared for and the doormen helpful. We will certainly stay there again when we next visit Madrid. Thank you Felix :-)