This apartment was clean and in a great location. Giulia was wonderful about meeting us to let us in a little early. The building/ area felt very safe. I did have trouble unlocking the door as another reviewer had mentioned. Giulia tried to help me learn how to do it ( it is more about technique and getting the key in just the right place than strength) but I still had difficulty. Giulia was very good about communicating whenever I reached out to her.