My worst AirBNB experience, I will no longer use this site: the place is absolutely disgusting: hair balls EVERYWHERE, lots of dirt and dust everywhere including drawers, cabinets, table, all floors, etc. Washrooms were not completely cleaned, pillowcases, pillows, mattresses and coaches were absolutely disgusting.
Additionally, the place was cold half of the time as you could not change the heating levels. The host didn't answer most of my questions, just some of them. One key only is provided (no matter how many guests you have, just one key). Half of the stuff is broken: no trash cans in the rooms or washrooms, broken towel holders and missing towel holders, dishwasher doesn't work properly ,
I wish I could post photos of my pillow cases, my sheets and other things to show you how dirty it was with stains, etc.
Beds and pillows are the cheapest sold in the world as they very hard, thin and plasticy!