We met Giselle, who is a co-host. Our flight landed late in the evening and by the time we reached her place it was quite late. However she was up a s waiting for us and made sure the check in process was smooth. The two best things about this place in addition to the cleanliness, convenience and amenities is the location and Giselle herself. The apartment is located right in the centre of Madrid at Puerta de Sol. The major tourist locations are at a walking distance, the metro stations are just 2 mins away from the house and the place is at stone's throw away from Gran Via, Madrid's most busy street. On the day of check out we needed to keep our luggage till quite late so Giselle was kind enough to let us keep the keys till 6:30 in the evening, which is way beyond check-out hours and did not even charge us anything for it. We would surely recommend this place for couple and single travellers.