Fantastic communication, very central location but also very noisy with traffic from the street. Major problems in the apartment with plumbing, electrics, shower doors which were dealt with well to start with but once it was obvious we were having ongoing problems the host turned from apologetic to blaming us and accusing us of making up things to claim compensation, accusing us of causing damage and accusing us of being noisy and having parties that we just didn’t have. We were a mature group of guests and did not enjoy our stay as a result of dealing with problems in this apartment. We accept that things go wrong and we do not like leaving bad reviews but it leaves you in a very vulnerable position when the host then accuses you of being the cause of the problems. I think some of the emotional responses from the host were due to her being understandably stressed hearing about problems when she was on holiday, but it doesn’t excuse being accused of causing these problems.
A real shame as the communication was great, we were allowed slightly earlier access to the apartment which was lovely. It was a shame that the situation deteriorated. I am sure that if the problems are fixed then this will be a great apartment to stay at in future. However the situation was pretty upsetting for us