Easy to reach from the airport taking the express bus to Atocha and then a 10 min walk. The entrance is just at the start of a makeover and should soon be very welcoming. Very well equipped and a range of shower products plus a washing machine and liquids. Some items show their age but all work. We arrived to find a shortage of toilet paper but, following one message, a full multi pack was delivered to the door within 20 minutes. A small issue but dealt with very quickly. The place is very well situated for the Prado and Reine Sofia but we also walked to all the other main historic sites and all were within 30 minutes. If you get lost, folks are very good at giving directions, usually correctly. It is on a busy road and the noise can, sometimes, be intrusive but it was not to the point that we were unable to sleep. The supermarket, just up the road, is well stocked and a real bonus to have so close by. We went to Segovia for the day taking the metro from Lavapies to the bus station at Moncloa, having booked the bus online. So easy and very inexpensive. We had a very enjoyable 7 nights stay and are happy to recommend the place to others.