Never given a bad review before but this is deserving. No heater the night we arrived and outside temperature was 38 degrees. He told us to turn on “fan” but it only blew cold air. It took 15 hours for him to bring 2 portable heaters. He sent his associates for everything-never met the host. You go through 3 locked doors to get in and no lighting to see. Felt a little like a prison. No view to the outside unless you want to be in a fishbowl bc of windows being right at the sidewalk. Wide angle lens used to make everything look bigger. Especially tv. Bed squeaks every time you turn over. Very firm if you like that. No ventilation in bathroom. Noisy on the street. The frig and appliances were clean but blew a fuse when we used the stove and tried to turn on the “heat”. He needs to work out these issues and offered no compensation for all of this. No apology either. Would not recommend. Cleaning fees ridiculously high.