While we appreciate being moved to this apartment, our overal Airbnb experience was horrible. We rented Andrea and Daniel's Prado Atocha aparment and when we arrived we discovered a small basement apartment with mold and water problems. We could not stay in this apartment because the smell burned our eyes and noses. There were spots on the walls where the paint was bubbling and there were black mold spots. The Airbnb photos suggested a light filled apartment with a window behind the bed. In reality, the window is an interior window opening onto a small living room. After insisting that this apartment was not habitable we were moved to another small apartment for one night and when we got up the next day we had to move again to this apartment....which was fine except for the all night street noise from the cafes. We lost about a half day of our vacation during a difficult and frustrating experience. If you are a first timeAirbnb user like I was, imagine being in Madrid and realizing you need to find a new place to stay during the holidays. I challenge you to use this website to find the contact info. for a person at Airbnb. We stayed in three Airbnb apartments during our trip...the first was ok...the second was fine and this experience was such a nightmare I doubt we will ever use Airbnb again.