We've stayed at dozens of Airbnbs over the years, most of which have been excellent experiences. We hate writing bad reviews, but sadly, this particular stay warrants one.
On the positive side, communication with the management company (host) ahead of our check-in was fairly good, the location was great, and kitchen, though small, was well-equipped. But the negatives of the apartment far outweigh these plusses. I won't list them all, but here are some examples:
1) Several of the amenities were not in working order, and the management company did not inform us ahead of time. One of the main reasons we chose this Airbnb was because it had a clothes washer. But alas, it was broken. Same with the air conditioning - the unit in the living room worked, but the one in the bedroom did not (and tripped the circuit breaker when you even tried to operate it). Upon request, the management company reimbursed us for using the laundromat around the corner (which took valuable touring time away from our vacation) and provided us with a fan to cool the bedroom. They also provided us with extra sheets and towels, but only after being asked multiple times. They had also promised to send technicians to check these things out, but we never once saw anyone come in.
2) All of the drains were slow and both sinks leaked - there were drip pans under both of them. The bathroom faucet was not even connected tightly to the sink.
3) Several of the floorboards in the living room are coming up, causing one of us to painfully stub a toe.
4) The elevator does not reach the ground floor, making luggage transport difficult.
5) There was a strange posted rule about not being allowed to use the sofa bed without an extra fee. We've never seen anything as ridiculous as this before. If one of us had wanted to sleep in the room where the air conditioning worked, they would have charged us extra! And this would have been likely, as the bed was rather small and bouncy.
6) Check in was far away from the apartment. We had to go to a lockbox in another neighborhood to get our keys. Why couldn't they put the lockbox in a place closer to the apartment?
Bottom line: We would not recommend this Airbnb and we would not stay there again, even though we loved the location.