Julio was awesome, he greeted us to give us the key and give us a walk through the apartment. He explained how everything worked in detail and gave us tips for what to do in the city. He also send us links of places where we could go. His wife and him were both very nice people, added touches to the place, like greeting us with chocolate and leaving maps and magazines about Madrid. The place had everything you need, if you decide to cook while you are there.