Guillermo was in touch with us every time we called him for any assistance or information we needed. We experienced 1st time Airbnb in Madrid, police station in the same street. Safe entrance. Walking distance to every where. My daughters university was walking distance. Perfectly centered. Nice cozy apartment. I told Guillermo that at any time we or any of my family visit Madrid, we will always try to stay with him. Gran via close by , shopping , restaurants, theaters , parks , San Miguel 😀,all we walked and walked. We stayed there for a week. Just simply loved it. Thank you for every thing ,👌👍😌........ Rajinder