Ana's friend met us at the flat & was very welcoming. The flat was spotless, so clean I had to touch in the fridge to see where the shelf was. This made us feel very comfortable. The flat is quiet & very comfortable. 1 of us slept in the double room, 2 on the sofa bed which turns into two comfortable singles. The flat is very near a beautiful square where we could enjoy breakfast & reach every part of Madrid on foot. Towels & a hairdryer we could use were provided. There is also a lift. I would thoroughly recommend a stay here.