Very minimal basic supplies provided during our stay with 7 guests. Not enough toilet paper(4 rolls, 7 adults, 5 nights), one dish rag, no paper towels, no trash bags, no trash cans in bathrooms. We had to go out to get these very basic supplies but yet we’re expected to take out trash (no trash bags) and clean without what was needed…we asked the host for more supplies of which they said they would not provide more. The cleaning crew was also one hour over time causing us to have to go wait in a near by restaurant as we were told we couldn’t be there while they were there. the drying function on the machine was inoperable and therefore we could not properly do laundry which was a huge reason we rented the space. We had the host send us instructions and we also looked up how to use the machine however the machine itself stated on its screen that the function was not working. For the price, we could have gotten a hotel with at least the minimum supply of daily living items needed, along with more considerate staff, during our stay in the Madrid. The apartment itself is nice and in a great location however the company (second time renting with them in one month) lacks basic understanding of common expectations for guests renting their space regarding basic necessities and mannerisms. For example, this same company in Barcelona tried to begin replacing appliances (that we were not using) during our stay. I could understand if it were a cultural difference however several friends stayed in the same cities at the same time as us, using other hosts, and were extremely pleased with their experiences. Their behaviors across the board, between multiple cities, are concerning. I would consider renting elsewhere, however the space is nice for a larger group just do not expect the host company to offer much assistance.