We really enjoyed our stay, the location is amazing, close to everything, also 2 major subway stations, while you can still enjoy the silence at night as it is a gated community that closes at 10:00 p.m.
We didn't have any issues with the locks, as we read in other reviews so I guess that was fixed.
The space is smaller than in the pictures, especially narrow when entering the bed area, but other than that it has anything you may need during the holiday. There is also a 24/7 market across the street.
A bit cold the first night so maybe ask for the heat to be turned on in advance or make sure you turn it on a check in (there is an led next to the power button that needs to be lit). Also the floor is cold so maybe bring slippers.
Communication was very good and fast.
Could not provide late checkout, but there is a place where you can leave your luggage less than 2 min walk, you can see it from outside the building, if you arrive early or leave late. You can ask for details and they will provide. Really helped us as we had a late flight out.
All things considered we really enjoyed our stay and would definitely come back.