Carmen was very welcoming; a lovely lady. I spoke to her on the phone when I arrived in Madrid and she was there to welcome me when I arrived. She offered me a much needed drink ( Madrid was in the middle of a heat wave) and showed me what I could use to make breakfast in the morning. The room was spacious and I had access to shared bathrooms so I had all I needed. The road outside was very noisy as it is near Attocha so I did have to make a choice between noise and temperature. However I was able to get a good night's sleep so for me it was not too much of a problem.