Location was very good. Apartment was clean, a good size and had working air con in every room. However, the kitchen was missing tea towel, oven mitts, oven racks and trays, and cleaning products provided were for one use and all in single use plastic. Only 2 toilet rolls provided for a 6 night stay with 3 people. Despite the cancellation policy stating a partial refund policy, when we requested to cancel we we were advised they would not accept the request or provide us with a partial refund. Airbnb customer support also confirmed that the host's policy outlined a partial refund but advised that as the host were not accepting the request they could not do anything more for us.