Luis was a wonderfull hostess. Great communication with him from the moment we booked. He answer all our questions. He let us check-in early and even walk to the metro to greet us. The apartment is perfect for 2 or even 3 people, if one is a couple. Is a fairly new apartment and all the services work just fine. The descriptions and pictures were accurate. The location is perfect! Close to El Prado, El Retiro, Plaza Mayor... bunches of good restaurants around (even 3 vegetarian restaurants in 5 to 7 minute walk).. the neighborhood is very renovated, beautiful and hipster. We had 3 wonderful days in Madrid.