First off, the apartment was wonderful. Perfect location, right off Gran Via. It was very convenient to explore the city from there. The place was very clean, quiet, and comfortable. Luis was a great host and went out of his way to recommend spots for dining and sight-seeing and make sure we had everything that we needed. He was very quick to respond and let us know that he was available if needed. The fresh fruit and fully stocked kitchen were a nice touch! Good air conditioning, great wifi, and a nice balcony. Not a single complaint--would definitely stay here again!