Pros: Location/Central to all downtown Madrid. Walking distance to everything and transportation is very close if needed. You can also leave bags in office once checked out to explore before heading to next destination. Melvin's staff are very friendly and reply back quickly. He provided a bottle of white wine however it was not chilled. Would have been nice to have it chilled upon arrival.
Cons: Room was not ready when we arrived. Waited over 20 minutes for Marvin's assistant to show and open up apartment while we stood outside with out luggage. Once he arrived he said we can leave luggage in room but room won't be clean and ready for another 30 minutes. Location on top of a bar called Boyberry. It is a very alternative scene on the street where the apartment is located. Many people hanging out screaming. Very loud are hard to sleep. Room is very small but we didn't stay in it other than trying to sleep. Refrigerator was filthy. No soap or shampoo. The window would not shut and temperate at night was extremely cold and when sent a message response right away however there was nothing they can do to fix window. I asked for additional blankets and they responded quickly and said too late to bring. We froze all night as we only packed summer clothes.