I stayed at this apartment for one evening before flying out to another city. I was glad to be able to find a place for rent for one night and wanted something in this neighborhood. I didn't meet Melvin, but he colleagues were very responsive and helpful. At the apartment, we were provided a bottle of wine and water which was very nice. I was also able to store my luggage at the office the next day. I did have some trouble with the front door key working and they were there in just a few minutes to help me.