Booked this air bnb for a two night visit to Madrid with daughter & son in law, from start to finish the communication was perfect, nothing was a problem, check in was fabulous, lots of information and recommendations. Fruit basket & yoghurts, tea coffee etc all provided! Even toiletries!! Very comfortable beds. And the location is 5* we use air bobs in Alicante and always the noise is an issue when it’s so central, this is double glazed so you could here nothing, there is a Starbucks downstairs which is ideal, note don’t use the lateral restaurant next to Starbucks they rip you off for drinks, read TripAdvisor! All in all one of the best we’ve ever used, we will be back with my son very soon thank you