Loved our stay; would definitely return! Flexible check in was ideal since our flight was delayed. Great place for stroller/wheelchair user since there are no steps to enter and elevator is decently wide — rare finds! The street noise was completely blocked out with closed windows. Blackout shades are great. To the heating a few hours to come on but worked fine. Arturo was super responsive. Great location to walk across the city toward Malasaña or Retiro, stopping at places along the way.