The apartment was exactly as described and exceeded our expectations. Everything was clean and ready to use. We received plenty of clean towels, the bed was super comfortable, the blinds shut completely (huge thing for light sleepers like us!), Alejo made sure there was milk & butter in the fridge, bread and fresh fruit on the table, as well as a loaded coffee machine. There's a dishwasher in the apartment! We felt completely at home. The location was perfect, couldn't have asked for better.
When we asked Alejo for help arriving to the apartment he didn't respond, however it was very easy to find (1 min from Anton Martin metro station), and once we did reach the apartment Alejo seemed a bit in a hurry but wad still very kind to pull out a map of the city and explain what would be best to do in a few days. We had a wonderful experience.