I'm a first time user of Air BnB and the experience couldn't of been any better!! The apartment is amazing and exactly like the pictures. The communication was excellent. As Oscar & Ricardo were away, we were met at the apartment by Raul who was lovely and showed us the must see sites on a map and gave us lots of tips on the best places to go/where to eat. He also told us to get in touch if we needed anything which is great support to have if we needed it. The apartment is so central we literally walked everywhere rather than get the metro! Staying in a lovely apartment like this is such an authentic experience rather than staying in a hotel. I would 100% recommend and if I ever go back to Madrid (which I hope I do!) I will definitely stay here again.
Thank you lots, Emma.