Carlos's place was amazing! He went over and above in every way for us. He met us at his place before check-in so we could store our bags there and then met us again at check-in with all our luggage waiting for us in the apartment. The apartment was even nicer in person than in the photos, especially the balcony with a nice view and sun for most of the day! After Carlos personally showed us the apartment he gave us the keys and sent a great list of personal recommendations. Along with this whenever we had questions he always answered us extremely quickly. This apartment was the perfect location for walking anywhere you could imagine in Madrid and also has close access to the metro if you want (we walked everywhere). At the end of our stay, Carlos even booked us a taxi for our early morning flight! We highly recommend Carlos's apartment!