I’ve been a member with Airbnb for several years and have all amazing experiences until most most recent stay. We stayed with Munn early October . Our stay was marred by a break-in on our 2nd day there. We were out about an hour and came back to find all of our things gone through, Cash taken & sunglasses stolen. We called Munn immediately and he sent a locksmith to change the locks. While this was happening we overheard another guest of Munn in the unit below also upset about a break-in during the same time. Again the only items taken were cash. We were given the info for the nearest police precinct, went and made report. We submitted the report but initially Munn was not willing to refund us so we had to go directly to Airbnb. Airbnb at this writing, had been unwilling to totally reimburse us for our losses but after they reached out to the host again, he has agreed to pay the remaining balance. We felt violated, cheated and denied the same response that has been given to others in this situation as per several reviews regarding theft on Airbnb website.
The building is great in a great location but lacks some basic security needs. We offered the host suggestions on security in the building moving forward for the safety of not only his units but for the entire building.