We knew the location would be great and we were not disappointed. Communication, cleanliness and check-in were good. The 3 stars is for a few reasons: the bed was awful (we both rolled to the centre and it was a fight to keep on one's side). There's very little in the cupboards (no coffee or tea, no oil...), the shower is very small and would benefit from a soft material curtain, the water was going from cold to hot and vice-versa all the time, there was only half a toilet roll, the toilet brush must be 50 years old, all these things easy to improve for a little money.