This apt. is very well located in city center on Plaza Callao. Metro & buses right outside & taxis available in Grand Via only a 3 min. walk. Apt. was equipped with coffee, orange juice, milk & bottled water, plus oil for cooking. No sugar, however, so bring some. We were greeted by Miguel who helped us with our luggage & thank goodness there is an elevator! Miguel explained everything & gave us some ideas of what was in the area. The apt. is fine for two persons, but would be really tight with more unless they were kids. The bath is nice with soap, shampoo, etc. & nice towels. No face cloths as this seems to be an unknown thing in Spain. The apt. can be noisy as you are on a busy street & the windows are probably original to the bldg., so street noise gets in. We used ear plugs & the bedroom had French doors that keep more noise out than the living room. We appreciated the washer, but found it hard to figure out. We would strongly suggest that our host prepare printed directions for operation, plus tips on what is nearby that people might need. For instance, Le Corte Ingles is a high-end dept. store that has a grocery in the basement & and a great selection of different little restaurants & wine store on the top floor with great city views. We discovered it on our next to last day, but would have used it many times had we known. The apt. was well heated with portable heaters, the bed was comfortable, but the pillows need upgrading. A nice place to stay for a few days in a secure bldg. in the heart of the city. Our host, Tomas, was very attentive & responsive, and checked in with us periodically.