I had an absolutely wonderful stay! Julia met me at the apartment to show me around and gave me excellent tips for the city. She was very understanding when my train was late getting in on the day of check-in, and she even helped me troubleshoot the cellphone trouble I was having. The place is exactly as pictured. There are laminated recommendations for Madrid and instructions on how to use all the appliances. The wifi is fast and reliable. I loved working remotely from the balcony. Great location as well - right near grocery stores and restaurants, and very close to multiple metro stops. Highly recommend!