The location is amazing, and for the price is really hard to beat for being in the heart of Madrid so close to so many locations. I had an issue getting into the door using the email they sent me and while they usually didn't take long to respond, the day of my arrival it took a long time for me to get the code so i could enter my room. But that was the only hiccup I had during my stay here. Otherwise i would definitely recommend this location to others.