Contact from the day of booking til arrival with Javier was fantastic,he was very helpful. The location was spot on for our arrival / departure from atocha Station. We were a family of 4, a 4 month old & 3 year old, Javier provided a travel cot on request for the baby, and as the bed was 2 singles put together it was plenty big enough for the 3 year old to sleep with us so we didn't need to use the settee bed. We had lots of luggage & 2 pushchairs so the lift came in useful. Everywhere was within walking distance which was a requirement of ours. The place was very clean & modern, it is very cosy but was perfect for our stay. I would highly recommend this place for any family / couple / solo traveller. Thanks for being a great host Javier.