The host should have shared certain information well in advance, at least at the time of the booking, and not the day before our check-in date, when it was already too late to cancel. For example, for the heater to stay on, you have to press a switch. The host mentioned that you have to press the switch every 5 hours, but in our experience it seemed like we had to press it every hour or so. Even the whole 5-hour thing is a bit ridiculous because when we went to sleep at night, we woke up with the heater off. Every morning we woke up and the apartment was freezing. The thermostat on the heaters showed 12 to 15 degrees once we turned them on again. And the it took time for the heaters to warm up and to warm up the room. By then, we had to press the switch again. We would come back to a freezing cold apartment after our day because no one was there to press the switch. It didn’t help that the day we were in Madrid the temperature outside was also really cold. In addition, the shower is only good for two short 15- minute showers, also something the host shared at the last minute. Again, in our experience, if one person took a slightly longer shower, then the 3 of us had to take a freezing cold shower. It definitely didn’t last long and you have to wait about 20 minutes or so for the water to warm up again. This combined with the heater situation made our experience at the apartment so much worse. Given that we booked and paid for 4 adults, we could’ve booked something else. The host should’ve disclosed the information within the cancellation period. Moreover, the apartment was very small. We barely had any room to walk around in the bedrooms. The living was much smaller than it appeared in the pictures. It seems like the living room picture on the website is a bit stretched to make it appear larger. The walls were also very thin and neighbors were loud, both late at night and early in the morning. Overall, it was a horrible experience and ruined our experience in Madrid.