Myself and a group of friends stayed here for 3 nights. The accommodation was lovely, the beds were really comfortable and the open plan kitchen and sitting area was perfect for our big group. The location was very central, we were able to walk anywhere that we wanted to go to. Communication was very smooth and efficient. The check in process was very smooth and having your phone as the key was very convenient. I would definitely stay here when in Madrid again and would recommend to others.