This apartment was clean and as pictured in the photos. The neighborhood is also nice and well situated. Check-in and communication with Ramon regarding check in, however, was problematic, which is why I give the property 3 stars. Ramon delegates check in to a woman who is also responsible for cleaning the apartment. She informed me that check in is not at 3 PM as advertised, but rather at whatever time after 3 PM that she both has the unit ready and she is available to meet you to let you in. (Note that she offered me a late check out, which may be why she doesn’t have it ready for the next person on time.) The woman was very slow to respond to my communication about check in (18 hours). It wasn’t until my trans-Atlantic flight landed at 5:45 am the day of checkin that I was told the unit wouldn’t be ready until 5, which was frustrating and disappointing. When I reached out to Ramon about the 2 hour delay, he ignored my message completely. Other points of note: (1) You are only provided a single set of keys, and there is no lockbox or other place to safely store keys if members of your traveling group want to do separate things. (2) The WiFi is intermittent in the master bedroom.