What can I say, Elisabete was wonderful. My family and I were stuck in Madrid with nowhere to stay and Eli welcomed us. She met us a the place which is within walking distance from the Atocha train station in a wonderful neighborhood with tons of places to eat and things to see. Very multicultural. The place it's self is great. Spacious, clean, calm and really nice asthetically. I would definitely recommend this place if you are staying a few days in Madrid.