We kept in touch all the time and Vanessa waited us at apartment. She introduced everything for us, not only facility of the house,but also many informations about Madrid. She was so helpful. And the apartment was so great and made us love Madrid much more . It's clean and moden. The location is so great because it just near the plaza of mayer. There are so many shopping malls and place to visit nearby. But here is very quiet and comfortable. You really should live here if you visit Madrid.