The ceiling is very low and unsafe. I am only 5'2 and I get my head bumped into the ceiling several times each day. After staying 1 week, I feel like I was going to have a brain tumor developed. The stair is very small, slippery and unsafe too. The shower is the smallest shower I have ever seen, smaller then cruise ship shower. My male friend cannot even get in without bending his head down. He cannot even move in the shower without turning off the handle. The towel is old and ripped. The closet is very dirty so I cannot use it at all. I have no place to organize my stuffs. The appliances are a joke. Power line is off and I cannot use them. A few breakfast items provided has expiration date since last year. Things provided is just for show, non functional. The location is in a very small and cheesey street. Drunks got rowdy all nights until morning. Communication with the host is the worse. I paid for my service and I did not feel welcomed at all. I travel 9 months out of 12 months every year. I have been to many places around the world and I have stayed at many accommodations. From my experience, this is the worst place that I have ever stay at. It makes my 1 week stay in Madrid a terrible experience. I feel like I got scammed and wanted to leave the place everyday. I hope other will not have to go through this experience.