Felt like a local living in this aptmt! He carried a 20kg luggage all the way up to the 5th floor. Very helpful in explaining how to use everything in the accommodation, where to go, and answering questions we had.
He was very accommodating with preparing the room prior to our arrival by heating up the room, and having additional blankets prepared as we had asked since the weather was cold. In addition, a bottle of red wine with cheese and chips we’re waiting for us! Centrally located made it easy for us to reach everywhere. Definitely recommend if you are traveling to Madrid!