The place itself was super cute and convenient, walking distance from the centro. Fresh flowers and extra toothbrushes, etc were nice touches. But there was someone else's hair in the bathroom which was a total yuck moment in terms of cleanliness.
One of the small coffee table legs had been screwed & re-screwed to the point of no repair and when we contacted Rutillo about it he tried to make us responsible for it by saying it was "perfect" and must have received a "hard blow" which was not cool. I could understand if it was actually broken, but all it was was a loose table leg. When we explained we could tell the table had already been re-screwed too tightly- there were 6 holes when the leg only needed 3 screws, plus I know what particle board looks like when it's over-screwed- he stopped responding altogether. The place would have been perfectly fine without that little table, so why leave it and then try and blame it on guests is beyond me.