The host was hostile and rude following up on my reservation. She was very aggressive and offensive enough that I had to contact Airbnb for guidance on how to respond. We paid for the included cleaning fee with our stay, and left the apartment without picking up (which is normal), but she accused us of 1) having a party - never happened 2) wrecking the apartment - not true at all. When I got Airbnb involved, they agreed that we did not violate anything set by the host & asked for me to block communication from her given her behavior.