Let’s start with what every traveler wants in a nights stay.A GOOD SHOWER AND A GOOD BED. This place had 1 out of the two.The bed was OK. The shower was a problem. The shower head itself was sufficient with spray and power. The problem was with the drain.It clogged up to where the water would flood out onto the floor, because the shower floor was flat.(It also has a crack running down middle of it.Not a problem for me, but maybe a problem for the guy downstairs from this place)I complained about the problem....they sent someone over without proper tools...he tried but failed to relieve the problem.Oh,...(they in this case are a management team.As for “Pilar”....I have no idea who he is.Probable a made up entity to make it a little more human.)In any case, the answer they came up with was:”Our colleague (the plumber) said the drain was in working order and the thing to do was to use the shower at half or less of it’s full spray power.SOooooooo,basically don’t use it, if you don’t want a flood on the floor.I gave up after that explanation.....did some investigation...The real problem is: the plastic drain that this shower has is about 3/4” in size.The pipe it is connected to may be a 2” pipe(I don’t know) but if the entrance is inhibited by a 3/4” hole, you see the problem.Before I took a shower I would take of the shower head and place the hose down the small hole until it was free of debris, then put the shower head back on, then take a shower...The owner has to take that shower out and start over,with a proper drain, but he doesn’t want to do that because that disrupts his money flow.....On the other hand, there were no bugs or rats.....and the elevator only went out once while we were there....