Jorge messaged us in the morning we were scheduled to check in, saying that he was working that day so he would pass our contact info to Silvia. He never did, and we never heard from Silvia. We kept him up-to-date throughout the day with our arrival information after our rental car died on us on our way, but he never responded to those messages either. Once we got to the entrance of the airbnb, we were left stranded - Jorge did not respond to our messages through the app nor did he answer our calls. We ended up activating an international data plan and went to a nearby bar to wait and figure out what to do. We eventually initiated a complaint through airbnb, but Jorge finally responded with Silvia's information while we were filling out the form so we never submitted the complaint. We texted Silvia and she told us she needed half an hour to get to the airbnb. We wasted a lot of time trying to get in contact with the host, Silvia, and to check in.
Our private room that we booked was also not pictured in the listing (the wardrobe in our room was at the foot of the bed and had no doors) and was very tight for two people. There was no room to open a carry-on suitcase. The shower is very narrow and it took a couple of tries to flush the toilet correctly. The room was clean though and the common space was fine.
My husband and I don't understand the great reviews for this listing. We only booked for one night before our flight and with the logistical issues we had to deal with upon check-in, I cannot recommend this place. If you can, stay somewhere else.