Helios was very accommodating and made us feel welcomed and provided us a lot of details to make our stay more pleasurable. He was very responsive to our questions, which we appreciated. The apartment was very nice and neat and looks like the pictures.The apartment was situated waking distance from many attractions and restaurants so very convenient. The shower drained had a clog issue that Helios was notified in the morning so during our stay, it was a little inconvenient but nothing too annoying. Only other issue was encountered was that the last two nights of our stay, there was a lot of noise coming from upstairs, outside and also in the hallway. There was excessive music and slamming of doors. It made it impossible to sleep. Other than that, the stay was pleasant.