Location is ideal, on the Gran Via in Madrid. Note it says sleeps 12 but 3 are bunk beds (2 of the 3 bedrooms) more suited for kids than adults. Especially the 3 top beds. The super host immediately deferred the checkin to someone called Ramona who in turn said she could not wait for our arrival at 7:45pm and left the porter to check us in. We had no problem but a later arrival could be a problem. The door handle on one one the bedroom was broken and the lock to one of the 2 bedrooms did not lock. The wood floor was not flat like missing pieces in certain areas and very squeaky. Floor needs some reparations. We certainly enjoyed the location, right in the center of downtown Madrid.