A really beautifully and modern decorated apartment in a great location.
But, it’s TOO noisy. The apartment is located on a main and busy road that is crowded 24/7. You can hear people and vehicles passing by like they are in the apartment. I have read all the reviews saying the same thing, before booking it, but I would never imagine that it would be so annoying.
The apartment is on the 2nd floor but the elevator doesn’t stop at the 2nd floor; or the 1st. It goes straight to the 3rd.
We didn’t meet with the owner. We were welcomed by a ‘friend of hers’ that she didn’t know that the elevator was going only to the 3rd floor and she insisted that it didn’t work at all. Also, when we mentioned the name ‘Irene’, she seems like she didn’t understand what we said and she continued telling us about Madrid.
There is a major issue with the heating. It seems like it doesn’t work but it works really slowly. The first night the apartment was cold. After the first day it started getting warmer but the whole apartment started having a funny smell. It probably comes from the toilet but we weren’t sure.
Last but not least, we were three friends traveling to Madrid and I booked the specific apartment because it had three beds, 1 double-1 single-1 sofa/bed. I thought it was obvious that as we booked the whole apartment, all three beds would be available. I have to admit that it was mentioned in the description that we should inform the owner to make the sofa/bed, but I didn’t read it. When I contacted Irene about that matter, she said we should pay an additional 20€ in order to provide us with extra bed linen for the sofa/bed. She send us with courier just 1 bed sheet, 1 pillow case and 1 duvet cover. So one of us had to sleep without a duvet.