Consuelo was very helpful and easygoing throughout the entire process. I arrived in Madrid late on a Friday night and she was unable to be there but had someone there to welcome me in, show me around, and give me everything I needed. The apartment itself is very cute- in a great location and with a terrace overlooking Madrid. The room was perfect for one weekend and the bed quite comfortable. Consuelo and her family/friends are extremely nice and willing to help whenever possible. I would definitely recommend for anyone wanting to be in a great location in Madrid! Muchas gracias, Consuelo!