Reviews for the apartment were good on the website and the place itself was better than expected; we had not realised the train station was so close- just 1 minute away and so well situated for Madrid itself and even to go by train to Toledo- a cathedral I would highly recommend- and there was a perfectly adequate supermarket round the corner too. As a family of 4 we really appreciated the fact there were 2 bathrooms. Everything worked well; the bathrooms and kitchen were very clean; plenty of towels provided. There were some necessities for our stay when we arrived like oil, salt, cleaning product etc which was very helpful. We in turn left what was not used for the next person at the end of our stay. The swimming pool was a welcoming place at the end of a day sightseeing. It would have been better if it had been opened before noon... There was also a gym in the garage that we used and although we did not have a car we could have enjoyed a parking underground. There was no issue with noise in the building; the concierge staff was very nice. We did not meet Juana as she was in London at the time but communicated by text regarding check in and check out.. I would say that some instructions for the washing machine would have been appreciated as it was not an intuitive process at all. It was hot at night and there is no AC but some fans were provided. When the windows were opened it gets quite noisy