We had a very nice stay in this apartment. It was very clean and the location was excellent, right on Gran Vía. The apartment was the perfect size for three people. The only problems we had were that the shutters on the windows did not close and so light and noise from outside would disturb us at night. We also had a problem with the bathroom door. It stopped working towards the end of our stay and we could not get it to open and could not use the bathroom, which was of course a big problem. We were lucky that no one was inside the bathroom as they would have been stuck there all night. We rang the host's emergency number but got no answer so were left without a bathroom all night long. However, the problem was resolved promptly in the morning. Apart from this issue we had a great stay and would recommend this apartment to others.