We stayed at the apartment for a little over a month during COVID. Apartment is very spacious , a lot of sunlight, it is professionally decorated and is very well equipped. The area is very central, but at the same time quiet. I would give this apartment a 5 star review. However, I am giving it 4 starts, because of poor management company. "Juan and Marina" is a management company that runs the apartment. Based on previous review, people already complained about internet, however, nothing was done to fix it. When we arrived, speed was 320 KILObytes. During COVID our daughter was taking online school and we did remote work. So we could not do anything we needed at the apartment but were forced to run around local cafes in search of free wi-fi. It took management company 2 weeks to fix this and they were screening our calls and would not pick up the phone. By chance I met with an actual apartment owner who next day brought wireless wifi and actually resolved the issue with local internet provider. Towards the end of the stay we needed to extend it by 3 days to match up with our airline tickets and the management company advised that price was increasing by more than 50%. Again, only getting in touch with the owner and discussing this situation allowed us to prolong the reservation by 3 days. Fairly, we were offered a discount at this point for no internet during half of our stay. I would just accept the original price and would be OK with it... Overall, this is a great apartment and the owner of the apartment is great and helpful, however "Juan & Marina" management company was probably my worst experience in dealing with 50+ of my prior AirBnb stays. I sincerely hope that they take this to heart and improve customer service they provide. For myself, I could some up their tactics of communication with customers as "shady". I think you guys are doing a big disservice to property owners who put their trust in your management company, especially during usual times, like right now.