The apartment is in a fantastic location - near the metro, supermarkets, cafes, shops etc. We met Tina in the apt who welcomed us. She immediately replaced one of the bulbs when there was no light in the bedroom. The apt comes as exactly described and is very quiet. Nuria has been fantastic - she called me when I was out to inform me I had not closed my door properly and the neighbor had called her to tell her. Also Nuria has been very generous in allowing me to leave my luggage in the apt (since it was vacant ) when I went out of Madrid for a few days. All in all, the stay in Madrid was wonderful and I would highly recommend the apt.