The apartment is pretty nice, you'll be somewhat comfortable but the overall experience is terrible. The host is more of an uninterested property owner than a host.
The check-in experience was awful. The listing said it was at 3pm, but the night before at 12:30am Javier texted me asking what time I would like to check in. Nice. I figured I would try for an early check in, so I Asked "Would 11:30am work well for you?". No response. At 9am the next day I texted him again, "What do you want to do about check-in?" No response. Obviously I wasn't going to take all my bags in the 40degree Madrid heat and wait outside at 1130am at a hunch that the host might be there lol. And then BAM, at 11:28am he texts me "NOW! We are waiting for you, 1130am like you said." Chaotic as f***. I apologized (not sure why) and told him I'd be there as soon as possible (even though I had already made other plans with other people). He responded again saying he would leave if I wasn't there in 10 minutes. I told him it was all good that I could check in whenever it was good with him, but then he just said to come now. He seemed overwhelmed, but it's your choice to do this airbnb stuff brother. He kept saying he was going to leave after telling me to meet him now, ignoring my apologies (again no reason to apologize), so I told him he never responded to my QUESTION if 1130am would be OK for him and he said "I didn't know I had to respond". It was like talking to an 11-year old child it was really weird. Instead of admiting he forgot to answer a simple question his ego made the situation even more uncomfortble. All I'm saying is if you're going to be an Airbnb host make it a priority or don't do it at all, and treat people that you're asking to pay you to stay at your place with a little bit of kindness or respect. There was definitely no language barrier issue here either as all of this was in Spanish and I'm fluent (Colombian). Ana (girl that works for him) was waiting for us when we got there and was really nice.
The check-in was an awful start but I don't let those things get to me, I still enjoyed the place as much as possible. Thing is, the lack of attention to detail during the check-in was evident all over the apartment:
-The shower is awful. Javier installed this gigantic shower head (pretty nice) in a building with pipes from the 19th century so the shower floods in like 2 minutes. You shower in a pool it's dumb.
-Two rolls of toilet paper for a two-bedroom apartment for a one week stay.
-One of the towels in the bathroom smelled like death.
-Two sets of keys, but one of the sets didn't work at all. So, one set of keys for a 2-bedroom airbnb. Pure chaos. This led to two of us getting locked out of the apartment at 1am, and we ended up having to get another hotel room for the night (gotta love paying for two hotels in one night). When we contacted the host letting him know that we were locked out he didn't seem to care much. The next day we paid Ana 10eu to let us back in the apartment lol. Just an awful experience overall.
I highly recommend you support a different Aribnb host, or go to VRBO. This host has lots of properties and simply doesn't give a s***. I've stayed in properties all over the world and have always had pretty good experiences, every property has its flaws, but this host's lack of respect towards people and inability to recognize mistakes is a recipe for other guest to have awful experiences like this one. Run far from this host!!
Madrid was lovely as usual, hot as ever, but very enjoyable ✌