Ruben was an exceptional host. He communicated clearly and enthusiastically and warmly in advance of our arrival, and he met us with friendliness and kindness when we arrived. Ruben was great at responding to any questions we had as tourists, even providing maps for how to reach the apartment from the airport … and he sent us maps again when we asked for recommendations of nice places to eat. The apartment was in a fantastic location -- we didn't take the metro once, because you can easily walk everywhere from there -- and it was very clean and comfortable. The bed was good, the building was safe and warm, and the views from the balcony were vibrant and full of life. There was nice wine and coffee left for us, and we felt comfortable and well looked after. We couldn't have asked for a nicer apartment or a more generous and helpful host.