We had a wonderful stay with Elena. She is multi-lingual and very warm and welcoming and really goes out of her way to make sure you enjoy Madrid. She helped with bus schedules and tours, making calls for us to verify times and prices. Her apartment is perfectly located, one block to the metro and bus terminal. Everything was as pictured, the private bathroom and apartment are up to date, very clean and quiet at night. We adjusted quickly to late night dinners and felt very safe coming home at 1:30. With some great restaurants across the street, the beautiful apartment and easy access to the city, Elena's is the place to stay in Madrid!