We picked this flat for the location, the number of people it could sleep, and the fact there was a travel cot and washing machine available for our baby.
Pros:
+The location is perfect. We lived in the area a few years ago and wanted to be close to our favourite places to eat, and Retiró Park.
+Liliana and Luis were in contact very quickly both before our stay and during it. Luis met us to give us the keys and show us around, and was very prompt despite our delay from the airport.
+There are lots of personal touches in the flat to make it feel homely, and the beds were very comfortable.
+The use of the travel cot was really helpful.
Cons:
- The sofa bed is not fit to be slept on as the mattress is so thin you can feel every bar underneath. I would not recommend booking this location if you are planning to use this as a sleeping place for any of your party.
- The washing machine is clearly not used often; there is mould on the inside and when we turned it on it malfunctioned so we were unable to use it. If this is something you need for your stay then check with the hosts that they have had it fixed.
- We had issues with the boiler during our stay, which apparently had affected the previous people to have stayed there too but it hadn’t been fixed. Liliana offered to send someone out on our 3rd day but the time clashed with our baby’s nap and we didn’t want the disruption. Again, check that this has been fixed before you book!
Overall we got what we wanted when booking this place by being in the location we wanted, and we had space for our baby to sleep. It was not perfect by any means, but we were given some compensation for our difficulties hence the 4 star review. The issues we had are easily fixed and if Luis and Liliana attend to them then it will be a great place to stay.