This place was awesome and would highly recommend it. We arrived early mornin- no problem- we were able to get right in. We had a late afternoon departure, again, no problem. Gabriela was extremely accommodating and very easy to contact. The place was immaculate and well supplied with all the essentials. Perfect location for walking, sightseeing, shopping and restaurants. Beautiful neighborhood and very close to the metro. This was the perfect place for us and if we return to Madrid we would hope to stay here again.