OK apartment but ultimately unsatisfactory experience.
Stayed here May 31st to June 3rd. Quiet third floor apartment in decent location. Reasonable sized bedrooms (sleeps 4), but with very limited space in the common areas. Not ideal for self catering and no space for four people to spend time or eat together in the common areas.
The biggest issue though was the host wanting to charge us an extra £150, two weeks before we were due to travel to Madrid. We booked this accommodation last October and had paid the agreed price in full. Two weeks prior to our travel, Melvin contacts us out of the blue stating he wants to charge an additional £150 or he’ll cancel our reservation. The Champions League final was in Madrid the weekend of our stay and he was clearly seeking to cash in, indicating that when we booked the apartment through Airbnb last October, he hadn’t amended his prices to take account of this. Given that Madrid had been named as the host city back in September 2017, this was clearly his oversight and shouldn’t have been our problem. However, given that there was no way we were going to find alternative accommodation in Madrid and had already paid for our flights, we had no option but to pay or we’d lose our flights and holiday.
I did complain to Airbnb about this and was surprised to learn that the host does have the right to amend his prices in this manner. Airbnb did speak to Melvin on my behalf and as a result of this, Melvin offered to reduce the extra cost from £150 to £100, given the length of time since we made the reservation. Whilst this was a welcome concession, we were still forced to pay the additional £100 or lose our flights and holiday, which left a sour taste in the mouth. I’ll not be back and others should be wary.