Ignacio is the reason I come back to Airbnb.
He exceeded my expectations for a superhost. He was...
- communicative
- there to check me in
- took a map out and walked me through what I MUST see
- answered all questions i had throughout the stay within minutes
- said don't worry about it when I broke his wine opener :x
MOST IMPORTANTLY he was helpful when DISASTER STRUCK.
I left my laptop at the Madrid airport. I realized this in London. I couldn't connect with MAD Lost & Found.
I reached out to Ignacio to see if he could help me.
In minutes he was on the line with the lost and found. They had my laptop and he told me how I could get it back.
Truly above and beyond the call of duty.