Check in communications in was good, and we were even able to arrange an early luggage drop off. The apartment is squeaky clean, well designed, well equipped and organized. Lots of storage for the size of the unit. Comfortable bed with high quality linens and towels provided. Very convenient to great restaurants, shopping and attractions. Very clear instructions provided regarding household functions and how to work appliances, though the stovetop took us a few minutes to figure out. Would stay again in a heartbeat.