My two friends and I were met by Yolanda's colleague at the apartment, which did not expect. When he met us he said that we made the reservation for the wrong number of people. For some reason he was expecting only two of us, when we really did make our reservation for three people. He also took photos of our passports and claimed that it was some kind of policy or law. Overall our check in experience was uncomfortable.

The apartment is really not suitable for three guests. The photos are very misleading because they show two pictures of beds from different angles, but there is only one real bed. The other one is a sofa bed.

The location was good, walkable to Puerta del Sol, museums, and Atocha train station. The apartment was also very clean.