We enjoyed our stay in Madrid overall, and Orlando is very responsive, helpful, and accommodating. The place was very clean and in a quiet, local area with multiple markets and great little restaurants (Calcutta was our favorite). We were able to check in a little early and given the keys upon arrival.
However, this is more for budget travel than comfort. The bed and couch were both very uncomfortable and there’s no way you can fit 2 people at the table on the balcony (which was a huge part of why we booked this spot). We ended up taking one chair inside so one of us could sit out there at a time. The shower & bathroom are also very small.
I would also note that the building’s front door is hard to open, you have to jiggle the key around which isn’t too difficult - but helpful to know beforehand. Overall, great value spot but there are just some things you should know beforehand.