We had a great time at this flat. Lluvia was wonderful and arranged our pick up and return to the airport and responded to every message quickly and helpfully. She and her friend Kevin went out of their way to help us a number of times. The apartment is VERY well-located--on a quiet street in the heart of a busy area, with shops and the museums and the palace and plazas all within walking distance. It is three floors up but Kevin carried my heavy bag up all the steps for me. The place is beyond a courtyard off the main street so there was no noise from the street or the bars. There is a lovely, small sleeping alcove with the firmest bed we have ever slept on. Very clean and had heat/ac and lots of pamphlets and brochures. We enjoyed relaxing in the cozy space after a day hiking around the city. Thank you for everything.