We met the listing manager, Fran, at the apartment the night we arrived. He had just cleaned and made everything very tidy and comfortable with clean sheets and fresh towels laid out. He explained everything we needed to know and gave us his phone number just in case we needed anything. Liliana was very quick to respond with whatever we needed and we didn't have any issues. The apartment was a little smaller than expected from the photos, but quite comfortable and located in a prime location just a couple of blocks from the Mercado de San Miguel. The apartment faces away from the Main Street so it was very quite and cozy. It was a very good place to stay.