Rutilio was in constant contact the second I landed at Madrid airport. He was very understanding of our flight delay, met us at the door to the building, and offered to help bring our luggage upstairs. Gave us a mini tour of the apartment and recommendations about the surrounding area and places to see. The location is pretty much within walking distance to all the major sights (Palacio Real, Museo del Prado, Mercado de San Miguel, etc.) and shopping areas (Gran Via). The apartment is immaculate with all the necessities you could need. Rutilio is easily contacted for any questions you could have. I could not have asked for anything more! Thank you for an awesome stay in Madrid!