Don’t stay here!! When I arrived, I called the host to come meet me outside because the address didn’t lead me to the front door. It lead to to around the corner. Well I called the host and the lady cut me right off while I was speaking and then just hung up. I texted her and called her right back to come outside because I wasn’t sure if I was in the right place. She would not talk to me, kept hanging up. I finally found it on my own, walking around the block.
The big thing that happened here was… as soon as we arrived we dropped our luggage off and went to go find some dinner. We’ll when we got back we tried to take a shower. We’ll the knob fell right off as soon as we touched it. I tried to adjust the knob with the broken handle. Wouldn’t budge so I called the owner. He said he can’t send anyone out to us till the following day. I said we needed a shower today because we were hot and sweaty and we would be gone early in the following morning and wouldn’t get back till the night. I had to beg him to come and he finally said he would come after I said we would leave and find a new place. All of a sudden he was able to show up. I waited 30 min for him. He sent a lady over. I told her I was able to barely get the water to trickle after messing with it for 20 min. But the water was still ice cold. I couldn’t adjust it without possibly breaking it. The lady couldn’t fix it, so I said I wanted a full refund and I would be leaving. She said ok. We’ll after about 20 min after I left, I get a text saying they fixed it. I told them I was already on my way to the next Airbnb. They said they would t refund me my money and that I broke it and that I needed to pay them. I was appalled. They did not want to help me at all for anything and only came after saying I would cancel. They fix it after I leave and find a new place and say they won’t refund money and that I need to pay them? These people are very unprofessional, have no customer service and blatantly lie. On top of that the toilet doesn’t work properly. You have to cut off the water and mess with the floater very time you want to flush the toilet to reseat the floater/button, the Wi-Fi doesn’t work at all and the shower knob is broken. I’ve never had any issues with any airbnbs and I travel all over the world been using Airbnbs in more than 20 countries or so. Never been treated like this and dealt with liars. These people will lot help you at all and will lie and try to charge you for stuff that was already broken. I stayed there for a total of about 1 hour and a half. As soon as I arrived I left for dinner and came back and tried to shower. After they couldn’t fix I left because I paid good money for what was listed on the listing. These people have no morals. Had they fixed the shower I would have dealt with the rest of the stuff and stayed. But I am not going to turn around after leaving when I was already heading towards my next Airbnb. Had I came back there would be no parking and I would have to find parking about a mile away as parking is unheard of over here. The closest parking had closed minutes after we left.