Not sure if it was Oscar or Emilio but he provided an OUTSTANDING check in service for me and my boyfriend. I request to do my check in a little bit earlier since my flight was really early in the morning and i wanted to drop off my bags and start exploring Madrid and they made the accommodations for us right away! I got lost and i was late for our check in meeting and oscar find the way to explain to me how to get there... it was a little bit difficult since I didn’t have internet connection but thanks to a dunkin donuts that was literally next to the aparment (i find out that later...) I had internet to communicate with the host and find the apartment... THE APARTMENT WAS SUPER CLEAN AND SUPER COZY! I loved every detail of it! I really recommend this space for a couple that is looking to explore madrid for a few days...