I booked this apartment for bringing my mother to Madrid for her birthday. I wanted a beautiful stay in a great location.
The location is great for being a tourist, however, the apartment is not as beautiful as the glossy photos in the listing. The photos do not accurately reflect the current conditions and reality of the apartment. The apartment looks like it has had lots of wear and tear since the photos were taken (e.g. lots of scuff marks over the walls, chipped walls, cracked wall in main bedroom, a very damaged dinning room table).
Upon arrival we found big build ups of mould in the showers, rubbish from the last guests still in the apartment and dirty dishes. Mende was very responsive though and sent a cleaner to address the issues.
The apartment can be impacted by noisy neighbours and plumbing noises during the night, so if you’re a light sleeper like my mother, this might not be the flat for you.
Also, the wifi signal is very poor in the main bedroom which is annoying.
There was also no tea and coffee provided in the flat when we arrived which isn’t the norm for a nice AirBnB.