We arrived 3 hours early to the apartment and within 30 mins of arriving Brian arrived to welcome us. At first the wifi password didn't work, but that was fixed quickly. We were greeted with anything possible in the apartment from teas to cooking supplies. One problem was the omission of the dryer that was written on the listing. But besides that everything went to plan. The children enjoyed the TV especially on the long days of walking and the space was open and great size for the 5 of us. Thank you Brian for the stay and hopefully come back soon!