Short Review: If you’re in Madrid to party and just use a space for IG friendly pics and sleep then this place works. But if you actually want to make use of the supposed amenities of a kitchen, washing machine, two showers, skip this particular location.
Full Review:
I have to start off by saying the views off the panoramic windows of this apartment are fantastic. You do get a lovely IG friendly sunset pic over the palace. The balcony patio area is great too if you’re in the need for the views over broadway view of Grand Via, which is basically the broadway of Madrid. You are so centrally located at this location or any stay around this zone.The interior design is something to appreciate too at its surface the color options and linen choices are eye catching….but then…
We tend to choose AirBnb locations for the use ofhome amenities like a functioning kitchen, a washing machine, maybe a dryer, wifi, and a clean functional bathroom, and of course a location in close proximity to where we want to see things.

The problem with this apartment was that there is a laundry list of damages to the kitchen and bathrooms. I sent pictures of the findings and asked why the washer door handle was broke, why there’s dents in the closet, kitchen cabinetry, why the freezer door is falling off?
The host, Pablo, said that there have been parties and damage over time and that if we looked throught he description of the unit we would have seen the list of things they are aware of. He said we didn’t have to send him pictures of the damage that he was aware of them, and he noted a carpet missing from the living room that needed to be cleaned and will be arriving “today or tomorrow.” and that the washer should function fine with the pull string rope that was a replacement for a door handle that is no longer there.
We thought hey maybe we can deal with these small aggravations. So we went out to get our food supplies for the week and when we came back we noticed more annoyances and disturbances. The refrigerator as a whole was broken on several shelves and we wondered if it would even hold up the gallon of water we just bought or the carton of milk. The door itself has a cabinet face to match the rest of the kitchen, but this cabinet facing doesn’t close well and you have to be sure it actually closes because it can get caught on the kitchen countertop and stay open.
Again maybe we could deal with this new find. After all we’re here, we’re in a great location, the view. Oh wait did you want to wash up to go to bed tonight?. What we noticed in the smaller bathroom were hairs on the bathroom rug and shower floor, the hallway glass shower siding wasn’t even sealed well into the floor and when you turn the water on it just floods into the rest of the bathroom. I messaged Pablo and sent images to show our new found concerns about the bathroom and his response was,
“I see that you are not comfortable at my place. We can call Airbnb tomorrow and cancel the reservation. I will not force an unhappy guest to stay at my place. Usually my guests love my apartmen so I think we can finish this booking so you can get your money back and find a place that better fits yoru needs”
My needs? You mean a kitchen and bathroom that isn’t falling part? A laundry list of things that aren’t working that I’m suppose to keep checking in on when I booked your place back in April?
We absolutely accepted his termination of our stay. At a $400 loss we for a nights stay and found a much better accommodation that had fully functioning everything along with a peaceful balcony on to one of the many small plazas around Madrid.
What I’d also mention about the place is there were crumbs in the toaster oven and there are not outlets on the actual kitchen counter. You have to find find a spot on the bar top under the window, which only currently can fit the nespresso pod machine.
While searching for our next place we also did some poking around to see if other guest had a our same issues. I couldn’t find them for some reason. But then I also reasoned that people don’t bother leaving messages enough. They may leave a rating but not a real review. We are AirBnB Super hosts ourselves and we know that you have to maintain frequent high reviews to have this status. I noticed that despite AirBnbing the whole floor of this building, he was still not a super host. All the lovely reviews for the decor or the penthouse view but not real review about how anything actually functioned in the apartment.
If you’re looking for a place to rest your head at night with views of Grand Via and the Palace, and that is your bare minimum then go ahead get your IG friendly shots in. But if you want, oh I dunno, not feeling like someone can be peeping in on you from the hallway. Or if you’ve never experience all the polish but none of the substance that comes with city living at times? Then sure go here. But for myself, someone who has traveled throughout Eurpoe and US, and who lived in NYC for 40 years, NOPE, No thank you. Paying 300+ a night for false goods is not my idea of a quality stay. For all those things wrong I could have stayed at a nice hotel or better yet just go to the Bnb I did find with views of a plaza and no noise from other AirBnbers running in at the middle of the night.