Cesar was very welcoming and he made himself available. He sent us links to things to do in Madrid, places to eat and was very helpful with guiding us back to the airport. This room, for us, with only 2 days in Madrid was perfect since it was an easy walk to and from the train station, the major museums, nightlife, etc. After spending 9 days on the Camiono, we were also extremely grateful for the private hot shower with towels!! We are not "key" people, so just beware you need to keep track of three keys in and out of the room, apartment and building. Also, we were expecting to stay in a room with more family atmosphere and shared common living space. It was a super stay, clean, safe and it seemed a great room and location for the price.