I think Kristian believes what he provides is comfortable enough for clients to be satisfied. In this trip we used AirBnb for our stays in Madrid (earlier arrival), Granada, Seville and Ronda. The places we stayed were far better than Kristian's.

I believe Kristian overprices his place. We stayed in a Madrid AirBnb apartment in a better location (closer to Plaza del Sol), a better building (Kristian's building was run down), much nicely furnished and whose rate was better priced.

Two days before we arrived I got a message from Kristian than he would not be able to meet me and my family when he arrived and gave me the contact of the person who was to show us in. He then mentions that under no condition were we to ring any apartment room nor mention his name when we arrived. He reiterates in a second message that we were not to mention his name or look for him when we arrive. This I found very strange. Aren't AirBnb hosts supposed to be up front or not even under suspicion before they are even considered?

We arrived to an apartment being fixed, shower leaked and affected the wall of one room. Imagine our surprised when we walked into the apartment to be met with a worker in the bathroom, and dirt on the floor.. We were not even told about the problem before we arrived yet we were in touch with Kevin on the day of our arrival. His answer to having the problem fixed was that he was responsible to Airbnb to make sure his apartment was what was describe in the profile. I had to remind him that he also had a responsibility to me, his client, to make sure I got a place that I had paid for. I suspect he did not want to cancel my reservations because it would mean less money paid him yet having to fix it up because of a probable new client after our stay.

We checked in December 29 at 2pm. The workers had to return the next day for a "5 minute" painting job for the wall affected. Kristian said it was ok to leave the apartment the next day while the workers came back as he guarantees that he knows them. Who in their right mind would leave the apartment with all your luggages in sight. I do not even know Kristian from Adam. Even yet after mentioning that we were not to mention his name to anyone in the building. The "5 minute" work turned out to be 1 hour and 30 minutes. The workers came at 12 noon and left almost 2pm leaving only half of our planned stay in Madrid to enjoy ourselves. Also, we could not sleep in the wood affected because paint was being dried and the smell and dust aggravated my husbands cough.

I mentioned my disappointment to Kristian and he blames me for not trusting him that he guaranteed his workers.