The location couldn't be any better. Tastefully decorated and with a wrought-iron balcony overlooking a vibrant street close to everything in the heart of Madrid, for some great people-watching, who could ask for more? Check-in was seamless and easy and all my questions were responded to within minutes. The bed was comfortable and the linens luxurious. A/C was cold and welcome during the hot afternoons. I loved every minute there and can't wait to return!