Marta is an awesome host! She worked with us to accommodate us in every way with prompt response and attention to detail. When we thought the A/C was broken she immediately lined up help, but turned out it was operator error on our side and everything worked great. This is a great and spacious unit in a great area near Plaza Mayor and the San Miguel market to which we walked to every morning for breakfast, coffee, fresh fruit and pastries. Marta helped us with getting a cab to the airport upon our departure.