The apartment itself was great...good location, comfortable bed, reliable and effective AC. It was small but cozy. Self check-in was nice and easy. Daniel was reasonably responsive. There were a few things that caused me to lower the score from 5 stars:
1) No hand soap, bath gel, shampoo or conditioner that were included in the listing. This was a big one. I was told that they had run out and the delivery was running late. Things happen and I can understand that, but these are essentials and there was no effort made to remedy the situation.
2) No laundry detergent. I was told that this was due to covid...which seems very odd. This wasn't a huge deal but I had planned on washing clothes during my overnight stay, and it did not make sense to purchase a full bottle for a single night. It would be nice if this was provided. Paper towel/napkins in the kitchen would be nice as well.
3) No dryer. Not a big deal and the listing doesn't mention one in the description, but a dryer IS listed under amenities, so I did want to point this out. There is a closet w/ a few hangars to air-dry your clothes if you do use the washer.
All in all, it was a nice apartment but the lack of certain essentials or an effort to remedy the situation was a big letdown, and was more than a minor inconvenience.