Jorge is friendly, quick and efficient in communicating. The apartment was very clean and everything one needs is there. the shower had nice hot water. I slept well in the bed, it was comfortable. It's on the 5th floor and can be reached by a quick elevator. It was very quiet at night, although it is in the middle of a very busy and lively neighbourhood. There are lots of places to have coffee, breakfast, lunch and dinner, to all tastes, Spanish and also foreign cuisine like Asian and Italian. The apartment is perfect if one wants to stay in Madrid for a long weekend or maybe a week and wants to be in the midst of the action and close to the main sights. It was a good experience.