While we enjoyed this apartment for one night before flying out, this wasn't our best experience. Alejo didn't respond to coordinating a time to receive apartment keys the day prior to arrival and I sent another email 4 hours prior to arrival. When we didn't hear back, we sent another message in Spanish asking where we would pick up the keys. We finally received a reply and was only told they would be in the apartment but with no other details. The tone of the reply might have been lost in translation but it seemed very short. Alejo was there when we arrived and helpfully carried my luggage inside. The apartment is clean and nicely appointed and he showed us a few places on the map to see. The bed was the softest we'd slept on in all of our airbnb stays. The bathroom was nice with all the products needed and a full size hair dryer. After only being in the apartment a short time, I realized that the toilet paper was out and searched the apartment for more. When I didn't find any I reached out to Alejo in the Airbnb app, this time in Spanish, and he replied that if there wasn't any in the basket or in the closet that it must be out. Sorry. Hmmm. Glad there were napkins. The washer was nice to use and there was a nice drying rack that came in handy and our clothes dried overnight. He did provide some bread with jelly for breakfast and some fruit that was good for when we left early the next morning. Overall we liked the apartment but wish our stay would have been a bit more accommodating.