I am forced to write a mixed review. On the one hand, the major selling point for this apartment is the location; , it is a block and a half from the center of Madrid (Puerta del Sol), the point from which all distances in Spain are measured. This puts you minutes from metro and conveniently surrounded by many pleasant restaurants, bars, bakeries and markets. Despite this very urban setting, the apartment itself stays relatively quiet (and we stayed there over New Years Eve!) as it is set back from the street. The drawback to this interior arrangement is that it is a bit dark inside and the view from the windows is of ventilation ducts and heating vents (not what is shown in the photos). While the apartment is tastefully decorated as in the photos, there is no space for more than 2 people to dine and for our family of 6 felt cramped at times (happily there is so much to do in Madrid we spent little time inside other than to rest). Similarly the kitchen is not really set up for preparing meals - but again there are many tasty tapas bars are restaurants within a stone's throw. The WIFI worked well and Janette was kind enough to allow us a late check out. My major complaint is that the sofa bed was broken when we arrived. We notified Janette that night when we opened it up for use (the apartment is small so you would not want the bed open except while sleeping) and sent her photos showing how the metal legs had been bent, screws broken, and paint scratched off, and she initially blamed us for the damage and not knowing how to open a sofa bed. As it was 2 days before New Years I was aware there was little she could do that night expected a better response than being blamed for the problem. The problem was never resolved. In summary, the apartment has a wonderful location and for the right price and travelers who do not expect to do much more than sleep in the apartment but instead want get out to take advantage of all that Madrid has to offer (and it is a fabulous city), it is a great choice.