In short ...... this is a great apartment, well suited to a couple or family, everything you need to start your stay was there, all we needed to buy was a bottle of milk to make tea or coffee. Can't criticise the housekeeping at all. The apartment has a small staircase to the second floor, but also a lift so is accessible to everyone without difficulty. It is perfectly situated just a ten minute walk from Atocha station and if you don't want to walk there is a Metro station (Menendez Playo) on the corner which is only one stop from Atocha.
The balcony opens on to a beautiful vista of trees which shield you from onlookers in the street below so you have the advantage of watching the world go by below your feet whilst enjoying almost total privacy. This feels more like staying at a friend's apartment than a holiday let, it is homely and well equipped with large screen tv, bookcase crammed with books in various languages and games which don't need a language at all. The area itself is a short ride or a medium walk away from the lively centre of Madrid, 15 minutes easy walk to reach the Del Prado Museum ( that is a must see ) but also has pavement cafes, bars and shops galore in the surrounding streets so you can happily just chill out without necessarily doing the "tourist" trips, there is even a late opening supermarket within a five minute walk.
Really cannot recommend the apartment, or the care and attention we received, too highly.