We booked a place for 4 nights and traveled with two children of 1 and 3 years old. Although the location was ok, on the last day the window in the living room just fell off leaving us scared and shocked for the safety of our children. When we reported it to the hosts they requested the reimbursement of 300€ even though we tried to explain that the window must have been broken from before as we didn't even touch it until the last day. The communication was very poor and the hosts didn't even show up to show us the place or explain the basics. They never showed us that they were sorry for what has happened or asked us if we were ok. It is clear that this is just pure money making business for the hosts and they cannot care less for the wellbeing of their guests. Very disappointing experience overall.