Mari our host was very prompt and efficient with the check in process. No welcome pack was provided which was an Airbnb first for me. The area is buzzing, great for wondering around the fabulous streets of Madrid. Found it to be very central and easy to get around all the sights, the only downside of this was the noise at night. The apartment was clean, warm. The kitchen was sparsely equipped with just a few pots and pans but with plenty of nearby restaurants it wasn't a problem for us.