Rafa was highly flexible on our arrival and departure times and always responsive. There’s a windy staircase to the apartment on level 2 but it’s quiet at night in spite of all the restaurants and bars nearby. It’s very accessible for public transport with Sol station and buses only 200m away and that gets you everywhere. And if you’re happy to walk 20minutes then most of the Madrid sights can be reached including Royal Palace, Cathedral, Retiro Park, art galleries and museums, shopping and theatres. Hard to find a better location for a proper big 2 bed apartment at that price. There is a great supermarket too in the basement of El Corte Ingles on the other side of Puerta del Sol. and we loved “Spain Spectacular” show at Teatro Calderon.