Inma is a very good hostess, communicating from the day we booked to the day we left.
I rate the apartment as follows:-
Positives
Well equipped kitchen
Coffee, tea, sugar provided
Toiletries provided - shower gel, hand wash, soap, etc
Fresh clean linen & towels
Hairdryer - only mini but better than a lot of full size models
Close to lots of great restaurants & bars
Close to supermarket & market
Within walking distance to various places in Madrid - Malasaña & Cheuca on doorstep, 10mins to Gran Via, 15 mins Sol, 20 mins Plaza Mayor, 25 mins La Latina. If walking is not your thing then the metro (Tribunal station) is 1min from the apartment.
Apartment block has lifts
Apartment block has 24hr security and is very safe
Negatives
Apartment is quite small but I knew this before I booked.
No sofa or comfy chair - I also knew this before I booked but forgot how much I like to have a comfy seat to sit on instead of the bed.
Unfortunately noise was quite an issue for me, which is not the owners fault at all. I am a light sleeper and the walls are very thin. The noise from outside was not a problem, the noise from the neighbours was the issue. I had read reviews that mentioned noise but I did not think it would be that bad. A couple of nights the noise went on until 4am/5am.
If noise is not an issue for you or you can sleep with ear plugs then this apartment is the one for you. Great hostess, well equipped and fantastic location.