We had a great time staying in the penthouse apartment. It was a great location to everything we did in Madrid. The apartment is beautiful. The loft was great and allowed for more sleeping space. I guess with lofts you can hear every footstep so that was a thing....but it was fine for a couple of nights. Luis was great at communicating. I had some questions about heat and we needed more towels and toilet paper and he was quick to respond and satisfy our needs in no time flat! We played cards at night at the large family table in the kitchen area and the couches in the family room were comfy at the end of a busy day out walking in the streets of Madrid. Thank you for the memories Luis. We had an awesome time!