Carmelo was incredibly accommodating even before we arrived, letting us check in earlier and confirming that we could leave our bags for an extra few hours the next day before our train. He sat down with us and explained the best way to see the highlights of Madrid in one day (the duration of our trip) and gave some great restaurant recommendations. The apartment was in a great location as it was super close to the metro stop and within a walkable distance to all monuments. The apartment was clean and beautifully decorated; it's a great place for any couple/family to stay as it feels homey, unique, and professional while also being casual.