This was a gem we found a couple of weeks before our trip. We were wondering about having lots of reservations for our 6 weeks trip in Europe where we were coming in and out of Madrid. We were worried about having to carry our luggage around and having to check in numerous times in different properties. This was a perfect solution.
We were able to easily book, thanks to Raul and his frequent messages, we knew we were well taken care of. The check in process is smooth as the key is in a lockbox close to the apartment, and you will be able to get a second set in case you need more than one.
The property is just like in the pictures and there are towels and linen in the apartment. We used all the amenities (Wi-Fi to work remotely, the washer, the kitchen, sofa beds and beds, the 2 bathrooms!) and they all worked wonderfully. I read other comments about noise, and I have to say, even when this property is closely located to some busy streets, you cannot hear much from outside. But the building neighbors tend to not care about the property door and throw it and that you can really hear... In Spain you have to keep in mind that the walls are a bit thinner but well built. We were also so tired after ‘touristing’ that we never bothered by what was happening outside.
I dropped a star in cleanliness not because the apartment was dirty, but because there is some humidity in the apartment that could feel uncomfortable when you came back to the apartment, but nothing too serious.
I would definitely come back to Raul's property to have a great stay in Madrid.