This was a big disappointment. The location is good and right next to the cuatro camino metro. The owner does not meet the guests but supplies an App that you download to your phone and upon arrival, you access the app and open the doors. There were no written instructions in the apartment for how various things work and had the owner met us there he'd have seen how dirty the cleaning company left it. There was dirty laundry from previous tenants in one bedroom, hair on a desk in another and when wiped the surface left the cloth grey with dust & dirt. In another bedroom, the ensuite bathroom had two used Elastoplast in the shower and empty shampoo bottles, It became apparent that the flat had not been cleaned. Views from the windows are either into an inner building shaft where people hang their laundry or from the kitchen, living room and 2 bedrooms, onto the untidy rather ugly rooftop of next door school. Funny how no pictures of that are on the website. Although communication was excellent, when I asked for a refund, at least for the cleaning charge, I got no reply at all.