Maite was an incredibly gracious, kind, and helpful host. We arrived by train earlier than I originally planned. Despite this change, she arranged to have someone meet us at the apartment shortly after we arrived. The apartment is in a convenient location in Madrid--close to the Atocha train station, right around the corner from a metro stop, and in walking distance to the Retiro. The apartment is really clean and Maite has everything one might need, including a few extras like coffee and tea, and things like shampoo. She even had a bottle of wine for us. Maite was always available and was incredibly responsive to any questions or issues that arose. She really went above and beyond to make sure we were comfortable. She and Fernando are wonderful hosts and I would definitely stay here again.