Great place to stay in a fabulous location! The apartment is close to many beautiful sights in Madrid and has a great view of the Plaza. It is indeed quite loud during the day but it is fun to people-watch. At night it got fairly quiet. The apartment was very clean upon our arrival and we were given plenty of coffee and tea. On our last day, Michel was kind enough to hold our bags while we had one last trip around the city before our flight. He is a very friendly person who will solve any problems you have. Just know that the upstairs loft is very nice and spacious but the ceiling is very low and you will have to duck down at all times if you are taller than 5'3".