nice flat very well decorated with a lot of style with good location (not excellent location though, there are better ones in Madrid, much closer to Gran via/fuencarral/chueca/sol. the real issue was the AC system out of service during my entire stay of 4 nights. A real nightmare to stay in an oven in Madrid in the summer. Daniel barely reacted to find concrete solutions . she just replied that her day was very full and is not able help me quickly. honestly if someone is not able to take care of guests do not start airbnb or hire someone to deal with such technical issues. daniel sent someone 24 later who checked the AC split and this person left suddenly after 5 minutes without informing me about anything (I was thinking that he went out to check the main system of the building but he actually never came back and Daniel never gave any follow up till the end of the trip. in addition make sure to ask for a new code to access the flat because there is no guarantee that a previous guest can still use the same code to access the flat and steal everything from you while your are outside for hours visiting Madrid. and the host obviously is not responsible in case this happens. so better be careful just in case... I asked for the keys for my peace of mind but Daniel refused which I fully respected for internal policies. however I really did not feel safe leaving my money and everything at home.
esthetically the place is new, nice and clean but I would not recommend this flat due to the lack of reaction of the host in case of real problem, she will let you suffer in your problem for days and send you the final email regarding the check out time without any apology for the situation... and for the unsafe feeling that I had for 4 days considering the way to access the flat with so many other tenants on the same floor.