Great place in a great location! The 5th floor apartment was perfect for our visit. It's in the middle of the city, so there are a lot of people out and about, but it was quiet when the windows were closed. The little patio looking out onto the square was a great place to sit and eat breakfast, lunch, or dinner. The place is big enough, and has enough pots, pans, and dishes to have friends over for dinner (which we did). Our friends really enjoyed going onto the patio to look down at the square. The apartment is exactly what is described. Magui was there to great us upon arrival and showed us around the apartment and explained her guide to the city. We didn't have any problems, but if we did I'm sure she would have been very responsive. I would definitely stay here again!