Unfortunately I didn't get a chance to actually meet Luis while I was staying at his place, but he communicated very well and responded quickly to any messages. The room was spacious and comfortable and the whole place was kept tidy. The place was essentially a four-bedroom apartment, with private bedrooms and communal living area, so there were other travelers coming and going while I was there. Everyone was polite and respectful, and I had a good time meeting and chatting with folks staying in the other rooms. The place is in a convenient and lively area, very close to just about anything a person would need, lots of great food and entertainment options within very short walking distance.