Without a doubt, my worst Airbnb apartment:
- strange substitution of apartment that was available in system but described by Carlos as unavailable. Apartment didn't have same facilities, no pool, etc. My own fault, but I took Carlos on good faith and assumed it was a like-for-like substitution.
- was left waiting on the street, and eventually in a neighbour's lobby, for 2 hours in 37degree heat. Neighbour asked if we were waiting for Carlos...
- only 2 rooms had air-conditioning, living room and master bedroom. Master bedroom never worked and showed error code. Never got fixed while I was there, 8 days. Living room wouldn't turn back on the following day. We had inadvertently unplugged it in another bedroom. There was no labelling of plug, and Carlos never explained.
- apartment was dirty except for the bathrooms. I spent a whole morning sweeping and mopping floors and washing counters. I'm still waiting to be refunded the cleaning fee!
- area is not very nice. I didn't feel very safe walking at night to metro, shops or restaurants.
- bedding is poor quality and very hot in warm weather. Cotton would be a lot better.
- No outside space. The description said there was a garden if finished. I think this has been removed from the description now as it was for another listing.
Avoid!