The flat itself is actually nicer in person, very modern and clean. It is set within an enclosed floor of other Air BnB flats (which seemed to be owned by same person) with large kitchen and long corridor. Value for money the flat is perfect, the location is good but it is very central and busy and quite noisy with people coming back through the night - you will need earplugs. We had no hot water after 2 mins every day so that was slightly frustrating. However, the real let down of the entire experience was the communication and check-in. After arranging to meet Francisco at the apartment when we landed we waited 2 hours and called multiple times and messaged via Air BnB. The listing said you meet your hosts to collect keys so we felt we had no choice but to remain at the apartment block until we heard from the host, assuming some incident had arisen for him to not be responding. Eventually we were able to ask the reception staff of the building for help and they called a totally different number to the listing and we got through to someone - at this point other travelers were waiting for the same block of flats also for Francisco. It turned out we only needed a combination code to get in and collect the keys from inside the building safe so this was pretty frustrating. I would recommend Francisco in the future just sends out the codes on the day of arrival to avoid this happening again.