We came to Helena's place from another flat and I felt so relieved...finally a place which was exactly as pretty as in pictures! I have lived in Madrid before and I must say that location of this flat is truly amazing - the museums and Retiro park are very close and the busy but cosy restaurant area just around the corner. Still the location is very quiet. We slept like babies. If you are looking for a place for cooking or dinner parties, this is not for you - there is just a little coffee corner and a tiny fridge and microwave. We didn't need even those, because the area really is full or amazing restaurants and bars. The place is perfect for a couple. The heating works very well too and there was no problem with the water. The windows are there to get fresh air but not much sunlight and no view. To us this was fine. And finally, Helena was a responsive and great host. I truly can recommend this place!