Good communication and nice team but they need to be more proactive to ensure a pleasant stay and that guests don't need to be moving to other apartments or complaining to get the WiFi to work. I would not recommend (I admit that they moved us to a different apartment and that they have made a partial refund to compensate). I still would prefer to not get a refund and get a pleasant stay, specially if you get the apartment to work from there for a few days.