Excellent host! She was very communicative and responsive. She even sent us a list of recommendations for restaurants, sight- seeing, etc. We only had one day in Madrid so this was very helpful to us. Check-in went very smoothly. Someone was there waiting when we arrived. She showed us around the apartment and explained everything that we needed to know. The location could not have been better. We were able to walk everywhere that we wanted to go. The apartment was very charming and clean, but small. The listing says 4 guests, but I would not recommend more than 3 adults at a time. The pull out sofa was very small and can only sleep one person comfortably. The apartment was downstairs, so there was a lack of natural lighting. But there were windows that opened to a cute little courtyard so we were able to get plenty of fresh air. Overall, this was a great place to stay and I would definitely choose to stay here again if I ever make it back to Madrid!