The flat in Chueca is a part of a large property management company so it is managed as such - very transactional. Overall my stay was not the best experience I would expect from listings on Airbnb. From lack of cleanliness (sweeping or having appliances cleaned) to lack of basic welcome amenities (such a start pack with coffee filter). My feedback is similar to other recent posts:
- Check in process was overly complicated that requires a 3rd party app(despite having a porter in the lobby during the day on weekdays)
- Shower head is a shower wand which is not useful and makes taking a shower very unconformable and creates a mess on the floor with water splashing.
- Communication was good but it was with a call center in northern Spain with no local assistance.
On the plus side, location is great, layout of flat is good, storage and aircon is great.