Loved our stay in Madrid. We were greeted and given a tour along with amazing recommendations for restaurants/shopping upon arrival. Everything was exactly as presented in the photo. The air conditioning took a while to cool down, but only because it was so warm outside -- not a huge deal. The neighborhood is pretty quiet and safe & close to everything we needed. Definitely would stay there again when in Madrid because of the location. Thanks so much for making our first time to Madrid a cosy one.