The company is charging for any request as an extra charge. for example we asked for two blankets instead of one and they wanted us to pay 30 euro for that. it’s cheaper to buy a new one. We arrived at the evening to check in and they asked for that 50 euro extra when other apartments asks for 20 euro at the maximum.
It was very cold so we called the company several times to turn on the heating but nobody answered and when they finally answerd they apologised they were Unavailable because they were busy?!?! And even after that nobody came to turn on the heating and we had to call them again. They leave single coffee pud and tea bug even though they know we are a couple. When we asked for the second one so we can enjoy coffee in the morning because the supermarket’s were already closed nobody came to bring us one. The apartment is on top of two busy bars although they mentioned that the apt is quite you can hear the rush of the street and the bass from the pubs until early morning. Overall very disappointed for the amount u pay