We arrived early and Elena greeted us warmly and allowed us to store our bags until 1:30 check-in.
We used Metro from the airport and the directions given were perfect and easy to follow.
The listing was accurate and very comfortable and had all the amenities needed for 4 travelers.
Location was fantastic and balcony overlooked the SW portal into Plaza Mayor. Even though it was a busy neighborhood it was very quiet.
Steps were steep and entry key was a little difficult but a very nice experience.