The location is great, metro stations are few minutes away and there is a big grocery store down the block. However some of the residents were rude, banging on the door at 5 in the morning. Don't count on wifi that much because the connection is really bad. Alexander is very nice though - he responds fast and is helpful. We haven't met him but the person giving us the keys was nice aswel. We recommend the apartment to anyone who's planning to stay in Madrid for a week.