BE AWARE! AVOID!
I’ve been using Airbnb for years; this has been my only and worst experience. It can only be described as TERRIBLE!
I am writing this feedback for myself but also on behalf of my sister.
1. He cancelled my booking and I had to struggle in a city that I didn’t know.
2. After lots of complaints, he decided to give me the key (a day after). It cost me to spend extra money and lots of arguments. Very rude man! I never received an apology nor a refund for that day!
3. The room was terrible! Very small and full of dust. There are many empty, old and dusty bottles everywhere! (Supposed to be part of the decoration). Not suitable for someone with asthma or an allergy.
4. I paid for 2 PEOPLE (my sister staying a week and myself 2 weeks). This man called me a week after to end the contract because he couldn’t remember that my sister was leaving first but I was staying in.
5. Some of the towels and the bedding had an unpleasant smell, as if they haven’t been washed or replaced. WE had to discard (NOT USE) some of the bedding and towels, because of the unpleasant smell. So, we didn’t ‘use’ many towels (as you stated in the feedback written before we left the room. Without him seeing anything!). They had to be discarded! And we were 2 PEOPLE!
6. We found a bucket full of dirty water and a mop in the closet. Vey unhygienic and weird!
7. This host had the guts to write a feedback (when I was still in the room) saying that I left the room dirty. He might have superpowers as he was able to see the room without being inside. HE LIED!
8. He also said that we used too many towels and bed sheets. HELLO!!! We were 2 people (which he couldn’t remember). Whatever is provided in a room has been previously paid for you CAN’T save it for the next guest (as you stated in your feedback). If you didn’t know there is a pandemic, the room should be THOROUGHLY CLEANED. YOU CAN’T leave towels and beddings in the room for the next guest (as you also stated in your feedback) as you don’t know if they have been touched.
9. The room is on 5th floor, there is not lift. You need to be VERY fit to carry your suitcase up to that floor. The stairs are very steep and unstable.
10. He provided 1 set of keys when 2 people paid for the room. So we couldn’t leave the room separately because of this situation. LACK OF COMMON SENSE!
11. The only good thing I can say is that the location is very convenient. But you can fin a better place in the same location.
I COULD SAY MORE BUT THE LAST THING I HAVE TO SAY IS, BE VERY CAREFUL WITH THIS MAN! I DO NOT RECOMMEND IT!