I didn't meet Carmen in person during check in, but everything went smoothly. Sol, the person who let me in, was there on time and showed me how to work everything before she left. The apartment is very cute and as pictured. It's perfect size for 1-2 people. It's in a very happening area so you have a lot of bars on that street and the surrounding streets. This makes for convenient going out but it also make for a bit of noise until 4-5am on weekends. If you are a light sleeper I recommend ear plugs. The apartment has everything you would need, good wifi, washer, heating, eating utensils, and basic condiments.