Well, firstly the host was super nice, she helped us to arrange the shuttle from and to the airport which we thought it was helpful! The check in was easy, she waited us in the apartment and explained everything in detail by person and gave us some great tips about Madrid! The best point is the location of the apartment is just fantastic, located in the heart of the city, easy to reach everything by walking . The apartment is clean and new decoration, well furnished. Both me and my husband enjoyed a lot our stay. It is highly recommended by us!