Lola has great suggestions about things to do in Madrid and responds quickly to questions and requests. The apartment has beautiful light and is in a great neighborhood close to Madrid's main park, the Retiro, and all tourist sites in the historic center. We stayed for almost three weeks and expected a better working washing machine. It was difficult to wash sheets and towels because the machine is old and cannot handle larger loads. The toilet tank did not fill on three occasions, but always started working again properly after a few hours or an entire day, leaving us to flush with water in a bucket at one point. Those staying for shorter periods probably wouldn't find the washing machine to be a problem, but the experience with the toilet was unpleasant.