We loved the location.....but the 2 non functioning toilets were a mess.
And you did nothing to try to rectify the situation. We had 9 people, using 1 toilet.
Also, the check in process for us went horribly wrong. The fact that you asked why the family didn't call was ridiculous. They did call the number listed in the WhatsApp message for hours! Only when I landed was I able to open the door. Very frustrating.