Alberto met me downstairs & carried my bag to the fourth floor! He explained how everything worked and pointed me to grocery stores nearby. Very welcoming. The apt is a lovely pied-a-terre, spotlessly clean and well-kept. Perfect for me as I was travelling alone; would be great for a couple. A very safe building & surrounding neighbourhood. Street is a little noisy at night but it's a big city. Walking distance to the Prado, Royal Palace, El Retiro & more. Wifi is really fast and reliable.