The place has a great location and is very spacious. However, there are many flaws. The apartment could've been cleaner, there were stains on the curtains, walls, broken dining chair, and a terrible sewer smell that was coming from one of the bathrooms. But we could live with all that. Now our main issue was NO HOT WATER! We had to literally heat up water on the stove to shower every single day. We contacted them about the issue on day 1 and they didn't respond. Contacted them on day 2 and nothing. Called to complain multiple times and their emergency line got disconnected. Called again to reported and was informed that they were going to send someone to fix it. Well, they never sent anyone. That means that we didn't have hot water during our entire stay. I was highly disappointed by the poor communication and lack of urgency to resolve the issue. I messaged them about our concern after we checked out and was asked to email their main offices. Did that, but never got a response. This is run by a company and not by a single individual. I waited a week to hear back from them, but since I didn't, I decided to submit my comment. So please beware.