Charo is very warm and welcoming. I have been staying at her place while I am in and out of Madrid - this is my second stay. She is very helpful, and connects with her guests to know what they need. I will stay with Charo one more time before I leave Spain. Charo's apartment is a 20 minute walk from Sol, the Prado and many other popular places to visit, but is far enough away to be outside the general mayhem that exists in some parts of Madrid.