There were several problems, that started before the check-in. We had to collect the keys at a place 20 min from the listing, which we only knew after arriving and calling them (as they left no instructions on how to check-in). No toilet paper and no response when we complained. We received just one set of keys and the keys didn't open the building's door easily (it only "clicked" in a very exact position), so we would have to spend a few minutes trying to open the door every time we wanted to re-enter the building. Location is great and place is as listed, but really bad service.