We've been in the apartment for a month and it's been perfect: spacious bedroom, washing machine, dishwasher, big fridge...Anything you need for 2 people. Raquel is very fast at answering and always with a smile, she's a great host. We knew we could count on her if we had any problem, but there were none during our stay. Definitely recommended if you want a cozy place for 2 close to Gran Via!