Jon was an excellent host. He communicated well and responded very quickly. There was an issue about getting in but he was on it immediately. That's what matters. The apartment was fine and although it was a bit chilly one or two days, there were two heaters and they provided all the heat we needed. And the location...excellent. One recommendation: get a map! Yes, a paper map. We used it all the time when navigating the narrow streets got confusing.