The minute we steped in the apartment, we knew we made the right choice of the many apartments in Madrid to choose from. Luisa was very prompt with all the communications, we were greeted by her brother and mother, shown the apartment and begain a wonderful 3 days in Madrid. The photos of the apartment don't do justice for how clean, comfortable, bright and spacious the apartment is. Every detail of the apartment is well thought out with use of the space including tons of storage and closets. We didn't cook but the kitchen looks new. The large size refrigerator is a bonus as mostly smaller ones are in European kitchens. We didn't use the washer as we were only 3 days in Madrid but is nice to know one is available in case we needed one. We couldn't have choosen a better location with mets a few steps away from the front door. Check out was a breeze with just leaving the keys on the table and pulling the door shut. We left the apartment as clean as we could. We appreciate no cleaning fee! I will definately choose this property again for my return visit to Madrid. Thank you Luisa for offering such a great value on this wonderful apartment for tourist coming to Madrid!!!