My check in was constantly changing due to airline issues and Gisselle was very accomodating. She was extremely helpfull with advice on where to go and find things. The bed was the most comfortable and I slept well. Also plenty of hot water which can be rare in Madrid apartments! Every morning was a little bakery I could walk to for my cafe con leche. The flat was close walking to everything! What a lovely city, and an especially lovely host. Looking forward to the time we can meet again.