Carmen is very warm and welcoming and made sure to greet me when I arrived. She also was quick to communicate. Her small dog was very calm and did not make any noise at all. The location was easy to get to using the metro and is great for exploring the city as the building is on one of the main pedestrian streets. Carmen ended up being out of the apartment the night I was there so I had the place to myself. The one thing that could be improved was the cleanliness of the apartment.