We arrived in Madrid late at night after a delayed flight in the middle of a heatwave. Although he was out of town, Pedro arranged for someone to meet us in the apartment and show us everything we needed to know to get us started. After that, he was still very responsive to our messages and even forgave our questions about how to use the A/C (which was on a timer and didn't just turn on immediately; after we figured it out, it was incredible to come back to for siesta).
But the space itself? Love at first sight. Better than the photos. It's literally in the middle of everything - you walk out the front and you are able to explore both the modern shopping areas and the gorgeous centuries-old alleyways. It's close to Starbucks and El Cortes Ingles, plus many many other chain shops and restaurants (which, if you're traveling with kids and teens like we are, can be a bit of a blessing), but also around the corner from yummy tapas and churros. It is also very close to the Metro stop in Puerto Del Sol, and that made a huge difference - we could easily walk to most sights and then take the Metro back (to save our tired feet).
The kitchen is wonderful, with a nice fridge and a freezer, and the shower in the master bath is fantastic. The space was gorgeously clean when we arrived and we were very comfortable here.
Lastly, there is a lot of noise on the street at night (which lasts until morning), but this is easily remedied if you close both the external and internal shutters. We liked the lively atmosphere below us, but this may not be great for other families.
Thank you, Pedro! We'll be back!