Claudia was excellent. She was very kind, welcoming, and helpful. I had taken a few years of Spanish in high school, but I wasn't as good as I thought I was. There was a little bit of a language barrier, but Claudia was ready to go with a translator on her phone! The keys were a bit tricky, so make sure you pay attention when she shows you. There were 3 metro stops in a 4 minute radius which was super convienent. Claudia showed me around Lista (the neighborhood) and even took me to lunch. She made my Madrid trip special and I would recommend her room to anyone looking for the real deal.