Belen is helpful and easygoing. She recommended us some places in Madrid (like Cholocateria San Gines) and made us aware that museums (that are just 5 mins from her place!) have some free entry hours/ days. She was flexible with our check-in and out hours.
Our room was big and comfortable with one big empty wardrobe for our use. Bed is big and extremely comfortable. We could use the kitchen and drink delicious coffee in the morning. Belen showed me how to prepare typical Spanish breakfast, pan tomaca :)
Definitely the best AirBnB experience so far.