Alejandro and Araceli were amazing hosts and great people. We had originally reserved a different flat but the air conditioning in that flat was broken and it was going to be very hot in madrid. Alejandro and Araceli offered us an opportunity to change to a different flat with air conditioning, free of charge. The communication was very easy, Araceli greeted us at the flat and was very helpful and friendly. She gave us advice on the city and the tours. The flat was very clean and the beds were ready. Also, Araceli had put food and drinks in the refrigerator that we could enjoy. The location was amazing, we were a 2 minute walk away from the plaza de Sol. We would highly recommend staying with Alejandro and Araceli. If we ever come back to Madrid we will stay with them again.