Angel reacted really fast after we had booked the apartment and gave us a lot of practical information about the neighbourhood and how to reach the apartment, etc. The neighbourhood was as described, the subway and supermartkets really close, which was very practical. The location of the apartment is central enough to be able to visit all highlights of Madrid in an easy way. At night there is some noise at the streets, but as the apartment is on the 6 floor and the bedroom is located at the backside, there was never a problem with noise at night.
We enjoyed our stay!