Rafa is a great host, he meet us and explained lot of things to us, gave us a public transportation card that you can reload, very useful. Location is fantastic, 1 block from Anton Martin metro stop. 7 min walking from Neptuno, 15 min walking from Atocha, 10 min from puerta del sol...everything is close by. Good tip on places where to eat. He had milk, juice and fruits for us when we arrived. Place was super clean, we did not have any issues with hot water and we are a family of 4. Highly recommend this place.