The apartment itself was beautiful and clean. The location was amazing, walking distance to Atocha station and Retiro Park (5 minutes walking) and Sol (about 15 minutes walking). Only problem was the hot water only lasts for about 2-5 minutes if you're taking a shower and the Wifi did not work for most of the stay. Paula was very helpful and worked toward making sure our stay was comfortable despite those minor problems. She always responded very quickly and was very nice.