The flat is at Plaza Mayor! You can't get any better of life in the old city than this. Soraya is friendly, helpful and privided us what we needed. When we arrived at the flat, no one was there and we were worried but she showed up a little later since her crepe shop is next door. She and her husband responded quickly when we got locked inside the building. It hasn't happened before to her other guests but I think one can rest assure that any problems will be resolved quickly and attentively. We love the flat and Soraya made us feel comfortable. We smiled the whole time!