Kristian made us feel very welcome. He even walked around the area to acquaint us with restaurants, etc. The location is terrific. We could walk to everything. Kristian helped us by carrying our 2 large bags us 2 flights of stairs. (Although there is a lift, one must walk up one flight of stairs to it and after getting out, there is another flight of stairs to the apartmentl.) The washing machine was a plus. Also the washing supplies were furnished, as well as tea and coffee fixings. Apartment very clean and quiet. Double bed felt small for 2 people who are used to sleeping on a California King. Plenty of storage space.