The location of the apartment is great and the views from the 11th floor are superb! It's in an upmarket part of Madrid and it felt really safe walking around, especially at night. It is so easy to get everywhere. We walked to all the main tourist sights. The apartment is really spacious size wise. With loads of space in the kitchen and plenty of plates, glasses, cutlery etc, so you can cook and use the dishwasher! Plenty of hot water, decent bed, and everything you need. The communication with Fiteni was very good. Our first visit to Madrid and we'll definitely come back!