First and foremost, the location of this apartment is absolutely perfect. It is centrally located and very close to a lot of bus and train lines. Manuel was a perfect gentleman and helped us with everything we asked and more. The apartment is exactly as it is in the pictures and kept very clean. The building has a lift which was nice to help with luggage and we felt very safe with the location, as it is right off Gran Via. The apartment was perfect for what we needed for a 3 day stay but I can imagine that taller people may have an issue with the bedroom area because the ceilings are a little low. However it was fine for us, a young couple in their 20s. We can not stress enough how welcoming Manuel is and we will be staying here again when we return to Madrid!