We did not meet Luisa herself but she was in ready contact by text , providing useful and helpful information for our arrival. She went out of her away to arrange a delayed exit when we had an early evening return flight. Luisa's charming father met us and introduced us to the flat when we arrived and this all went very smoothly. We found the flat immaculately presented and an excellent base in Madrid, in a very cosmopolitan area. The flat is a great space for 2 people with a fully functional kitchen, good size bedroom, plenty of cupboard/storage space, all nicely designed and decorated in an uncluttered modern style. The area around the flat is very lively, (but not brash & touristy), with mostly Madrid residents and visitors enjoying the small quirky shops and pavement cafes and bars, that permeate the entire neighbourhood. The 'Streetlife' continues until the 'small hours' , whilst we were not disturbed by this - if you are a light sleeper - take earplugs, or maybe just stay up and join in. For culture vultures, all the major galleries are within 20min walking distance, and the metro, supermarkets and banks are metres away. There are a multitude of eating experiences in a 200m radius including the San Anton Mercado - supermarket, food stall market, tapas experience and restaurant and roof top bar, all in one space. I would definitely recommend this flat to anyone who wanted to savour an authentic Madrid experience.