Nice place with a bus spot very close to get into central Madrid. Comfortable for 4. Getting the keys was fairly easy once we were given the correct code for the locker. Also the AC drips which ran down to the terrace beneath. Downstairs neighbor came up to tell us. We used a bucket to catch the drip. The door to main terrace does not close/lock. We alerted host who was fairly unresponsive. Overall though, a nice place to stay.