We had the best time staying here. It was so beautiful. Such a wonderful space. We loved the location! We love love loved the decor, that art was so fun to look at in detail. She offered clear and useful information and communication was so easy. Mylene was a delight and even helped us get our luggage down the stairs and called us a cab to the airport when we left. We were very happy to get to meet her in person. She is a delight. I definitely recommend this place and we loved Madrid so much, we will be back and this is where we’ll stay every time. The stairs are a lot, but day by day got easier and I feel like it was good to get some extra exercise when eating ALL the tapas.