As an airbnb guest and host, I have an obligation to the community it hurts me to write this review. Starting with the pros of staying at Janette's place: the location. The neighborhood is fantastic, with many restaurants and shops; metro stations; everything one needs, indeed. Janette was also kind enough to allow me to keep the mailbox key, since I would receive mail while I was there. However, I do not recommend this place and I will explain why. It seems to me that the host doesn't have much empathy with her guests, which is understandable since she has never been an airbnb guest (according to her profile). This seems to be the turning point between a good and an average/mediocre host: being aware about their guests' needs. Upon arrival, everything seemed ok, but all changed when I decided to remove my shoes and put my feet on the floor: it was dirty, so dirty that I actually found a cigarette butt laying around! It was everywhere: dishes and cutlery absolutely greasy and dirty, microwave with tomato sauce all over (inside), bed and couch with a very strong smell of cigarettes, to name a few (yes, there was more than that). I complained with Janette and she said it was the cleaning lady's fault (she was new) -- a completely unjustifiable situation: the host must always make sure the cleaning is acceptable. She came the next day with several things (mostly useful stuff -- such as another bed sheet set and ceramic plates that I could, in fact, use in the microwave --, but some of which I had not really asked for; she clearly did not understand and I believe she uses google translator to communicate with her guests), and I must say was nice of her. On the other hand, the cleaning fee was not refunded, which was the bare minimum she could have had in such a terrible situation. I spent my first 2 days (a weekend) cleaning the place I had just moved in for 6.5 months. Furthermore, accuracy is really poor; when I booked this place, the listing said clearly that there was a "dishwasher", which was not true. This was one of the main reasons why I had booked this place for my entire stay in Madrid. Also, the kitchen is equipped but not fully as stated. There is no oven, none of the pans have lids, there is no exhausting fan for those that enjoy cooking, nowhere to dry the dishes (I had to buy a rack), only one kitchen cloth, and so on. The air-conditioning (which was terribly dirty when I moved in) works well in summer, but fails to really warm the place during the winter. The cherry on the top is the poor plumbing: during my stay I had all sorts of issues with the toilet, the shower drain and the kitchen sink drain (the secondary drain is leaking into the bottom cabinet). Other serious maintenance is also required: furniture is in very bad shape. The couch has a huge hole in the fabric, the dresser has broken drawers and handles, the mattress has a hole, etc. Finally, the fact that the ceiling is too low is a major problem: I developed back pain from being crouched all the time; and I also hit my head countless times. Also, keep in mind that when you are taking a shower you are not only enjoying the view of old Madrid, but the old Madrid is also enjoying the view of you. All in all, this place is not in accordance to airbnb standards and it is not suitable for long-term guests (it can be considered for short-term stays). Although she manages several properties on airbnb, the lack of empathy really stands out; I read other reviews from other guests and some of them reported similar complaints, but most of them are superficial. I do not wish to jeopardize her business, but someone must write the appropriate review of this place. So, why did I stayed there during this period? Simply because of the period of time; I could not find another place for only 6 months, not even renting (the contracts are for longer periods); basically, I had no choice. So, again, I do not recommend it.