This was our worst AirBNB experience to date (of many great ones). It is not as advertised (a private apartment) and we were not able to close the door to the hallway the entire trip.
When we arrived for check-in we were standing outside of the apartment with another group of people who said they had put their bags down and were being shown how to open the door, but the door wasn’t able to be unlocked. After 15 minutes the hostess was able to push the door open. We realized that our “private apartment” shared a key and hallway with another group. It’s more as if someone had a two bedroom apartment that they put doors onto. They shared the broken door with us. After the host let us all in, she did nothing to fix the broken door. She just left us to wonder if we would be able to get back in which forced us to leave the door to the hallway of the building open the entire time.
Those major flaws completely ruined our AirBNB experience in Madrid. We have never had such awful hosts. This is not a person renting out their home, however. It is a company that rents apartments out around the city.
Overall, I could’ve gotten a private apartment with a door that could actually close for a lot less money.
The only positive that I have is that the place was clean and the location is very good.