The apartment is as pictured and communication with the hosts was easy and prompt. They let us check in four hours early, which I really appreciate. And the location was amazing—the immediate neighborhood is beautiful and all of Madrid’s major sights were within walking distance. However, there were a few issues during our visit that I wouldn’t expect in an apartment that’s supposed to be “Airbnb Plus.” The sink in the downstairs bathroom never worked during our four-night stay, despite three separate visits from a maintenance guy. The wifi signal was strong but internet connectivity was inconsistent and streaming video was impossible. A few of the other Airbnb Plus amenities were missing as well. Overall a lovely apartment in great location and I would stay again, but with lower expectations.