One of the hosts we didn't have so great experience with. I will start from the check in process. Minty recommended to us some taxi service, which we were waiting on a the airport for one hour which was terrible as we provided details about precise flight and time of arrival. Minty provided so many details about check in process except of the floor and number of the apartment so when we finally came at the exact location we were waiting on their reply on wapp but needed to call support team as they haven't replied. Location was good and we enjoyed Madrid. Apartment is pretty good equipped but too small for a stay longer than 7 days. For 2 persons maximum. I would say that the value is not so justified. Check out time is 11am and in check out notification we are receiving an information that in case we do not leave the apartment in that case we will be charged, also if we do not take out the trash we will be charged 200e etc.. All in all, this didn't ruined our stay, but not so great experience.