Carlos was so patient and welcoming and helpful on emails before we went, and he always replied very quickly e.g. about how to find the flat and what the weather was like etc. He couldn't be there when we arrived but he left a nice friend there to give us the key and show us round, and where the towels are etc.

The flat was clean and tidy and easy to move straight into.

The place where the flat is located is just perfect, right in the middle of a lively, bustling part of Madrid with lots of cafes and full of people, but it is in a building behind the main block so that it is quiet.

The flat itself is small with the bed up a ladder. Everything you want is there in the flat, and it's all clean and works. The ladder up to the bed is quite steep so it is probably not a good place for large heavy people or people with any mobility problems. The hot water lasts for two showers but not very long ones, so hair washing can use too much!

I loved the flat and would like to live in it, in Madrid