-Communication with Javi & Vanessa was super easy & quick! Javi met me during check in & was very patient as I was lost & running late. Vanessa & Javi are extremely nice people.
-The apartment is very close to Gran Via, a very busy shopping street. Check the area first to make sure that this is where you would like to be & in accordance with your preferences.
-The apartment is pretty centrally located depending on where you would like to visit in the city. Retiro Park, El Prado, & Thyssen are probably about 35 minutes away by walking & 20-25 minutes by metro. Puerta del Sol is about a 10 minute walk away. The barrio of Malasana is right in the backyard of this apartment & has lots of yummy looking restaurants & interesting shops. There are many metro stops nearby.
-I wouldn't say the apartment itself is particularly cozy or charming. It is pretty bare bones, but it does have all the basic amenities you need really for a short stay, including a washing machine, which is super convenient. The address is a bit tricky to find because it is tucked away off the Plaza Mostenses. The building & the plaza are a bit dingy to be honest. It does have some sort of security/door man out front though & seems very safe.