In the lead up to our stay, Anabel was excellent with communication and replied almost immediately to our questions. She was able to amend a booking for us a couple of days before our stay as we had an extra friend joining us.
We arrived in Madrid at 11pm and Anabel and her husband were able to accommodate our arrival and let us into the apartment. Aitor, her husband, showed us around the apartment and explained everything we needed to know.
The apartment was easy to find and very secure. It is on the fourth floor (there is a lift) and a security guard so it feels very safe. Inside it was very clean, two double rooms, a single, and a sofa bed in the living room. All beds were very comfortable and the two bathrooms were fully equipped although we could have done with some long length mirrors in the bedrooms. The kitchen had everything you could possibly need, including teas, coffees and jams! Thanks!
Anabel provided us with lots of information about where to visit and things to do in Madrid, this was very useful, and so was the Metro map. We were also able to leave our luggage until 2pm at the apartment despite having to check-out at 11am. This was very useful.
Thank you for making our stay as comfortable and welcoming as possible. It is a beautiful apartment and my friends and I would gladly stay there again!