Thank you the effectieve communicatiemiddel and help provided. Everything was nice. My only remark is that a late check in should not cost an extra fee in my opinion. I have travelled quite a lot in Airbnb and especially after the pandemic hosts have come up with very smart ways to not be “physically” there and give more flexibility to both counterparts. In this case a person needed to stay in the office to click a bottom to open downstairs and only upstairs the locker with keys were available. Other than that superb service :)