The apartment was clean and comfortable, BUT the washing machine had a problem and our clothes, they got stuck inside, we called Raul and apparently, he could not solve the problem and had to call a technician, who charge 50 euros.
He states that it was our fault and that is the reason we have to pay for the technician, first there were not a guideline written how to use that specific washing machine, and that happened in the past.
How is possible that we have to pay for something that for x reason is not working properly or it just got broken.
In the other hand there was not receipt from that technician, so I am not really sure if a technician came or the amount was the right, he charged me.