So here it goes.
First of all, the entire place is badly preserved, it needs vast renovations. The walls are all dirty and oily, in some places pieces of paint are missing and though there are three lamps per room, there is only one plug. Bathroom is another story. apart from being extremely dirty, it was scary to step into the shower because it is all covered in mold and sinks had soap or toothpaste drops all over it. When it comes to the bedrooms, bed linen we had needs to go, I really don’t know and don’t want to know what kind of stains were all over it. Cleanliness -10/10.
Secondly, yeah, the building is quite old and it’s understandable that it has nothing to do with the apartment itself. Let me tell you the worst part about it. The locks on the doors are electric as well as the one outside (specifically programmed to be used by guests only). Apparently there is no curfew but hey, when I returned (more like tried to return) at 23:00 to the apartment the pin didn’t work. Most importantly, when I tried to contact the host multiple times, I got no reply so half an hour later, thanks to the kind neighbors who got downstairs in order to open the front door for me, I finally got back to the place where I have previously left all of my luggage. Apparently the pin has been changed and as you understand, I wasn’t informed and thus didn’t even risk to go outside one more time because, honestly, there wasn’t any warranty I would be able to return there.
When it comes to the apartment door lock, the handle might just fall off if you are not careful enough. I don’t know what kind of the security lock does that.
Next, heating system. It’s February, 2°C outside at night. As I was checking in, I paid attention to the fact that it was pleasantly warm at the apartment but at night the system stopped working. Old building = thin walls = feels like sleeping outside on the nasty sheets. Oh, and just to mention, TV is not working, it’s kind of a useless design accessory. Facilities 2/10.
And how pleasant it is to receive a message from the host before actually checking in about the check-out policies for the next day? Hospitality 0/10.
Thanks for the ruining our experience in Madrid. Definitely do not recommend it and beg everyone else to ignore pretty pictures. I myself rent various apartments via multiple platforms and have never experienced such a disaster in my life. Value of money 2/10.