We had a comfortable stay. We were allowed for an early check-in, which was very helpful. She provided us with information on how to get around Madrid and how to use Metro. Everything was great like its location, nearby convenience stores and transport links to central Madrid. Communication was very prompt. House was clean, looked better than in pictures, kitchen had utensils and eggs,milk, bread and butter, spices, spaghetti, oil etc for cooking. We would suggest this place to anyone.