While I didn't get to meet Ana in person, she was very helpful and easy to communicate with prior to our arrival and during our stay. A friend of hers Raúl met us to check us in and gave us some wonderful local tips of restaurants and things to do/see in the area. Ana and Miriam's place is beautiful and modern with lots of fun decor! The location of this place was fantastic!! A stone's throw from the Reina Sofia and the Prado, close to a ton of pedestrian friendly streets with loads of restaurants and bars, and a quick walk to downtown or the Parque del Retiro! We loved staying here!!