I had an excellent experience renting from Soraya. The apartment is in a perfect location for a stay in Madrid. A stone's throw from Plaza Mayor and a 2 minute walk from La Puerta Del Sol and a metro station, it is surrounded by restaurants and cafes. The apartment itself was very nice and had everything that you would need. Communication with Soraya was concise and responsive. There were also was an excellent guide in the apartment explaining all of the amenities of the apartment and how to work everything and a handy guide for the sites and attractions in the city. I give the experience an A++ and would definitely recommend