Gianni was very fast in responding to any of my messages and was very helpful with any questions I had. He met us very later in the evening as our flight was late on Friday and he opened the flat for us. It is exactly as shown on the photos, very cute and cosy, clean and has everything you need if not more. Also, it is greatly located in the heart of Madrid, we walked everywhere and did not need any transport. I would definitely recommend it to my friends and would love to stay there if I am visiting Madrid. Thank you!