Hans’s location was great, right next to Atocha train station, close to restaurants, museums. The location was as advertised.
However the apartment had a sewage smell specially in the bathrooms, that spread all around the apartment, that was tried to be concealed with three different types of essential oils, that made it even worse… We had to put the oils into the TV cabinet.
This tells us they are aware of the problem. The furniture, doors, cabinets were pretty banged up and needed maintenance/replacement. The hallway entrance to the building had vomit from the weekend and it wasn’t cleaned until Monday morning. Even though the apartment has 4 AC units and 4 heater units we were told we could only use 2 AC/heater units and 1 phone charger at the same time. They were very touchy about not mixing the AC remote controls, but when asked about the living room control, they said it was broken. Considering the amount we paid, we feel we did not get the amenities and cleanliness expected.