I booked 13 nights, although, due to an issue I experienced with the flight (I wasn't able to perform the PCR Real time test for Covid-19), I couldn't go to Madrid. I kept Jay updated throughout the week before the trip (he was always ready to help) and then, finally, when I let him know the reason why I wasn't able to fly over to Madrid, he completely understood. As far as communication goes, Jay is extremely helpful and I really appreciated it.