Lola was a gracious and delightful host. She met us at the apartment with the keys and was very friendly and helpful, giving us wonderful suggestions and information on the neighborhood. The apartment is big, clean and spotless and looks just like the photos. The apartment is centrally located within walking distance to several noticeable Madrid landmarks and great restaurants. Lola's communication during our entire experience was fantastic. We have nothing but good things to say about Lola and the apartment and would recommend it to single or multiple couples and families.