I was there with 2 friends and we enjoyed the stay in this place. The location of this flat is amazing... very central and right in the shopping street. With the panorama windows on both sides & both floors you have an great view over Madrid. The flat in general is beautiful but there are some things which could be improved: the main sliding door to enter the flat is really hard to open/close because it is very heavy.. only with a LOT of strength and the right technique its possible (risk for serious back injuries!). Also there was not enough possibilities to hang your clothes or put your stuff in general... more hooks and storage space would be great. The communication was always very fast but not always too passionate when it came down to solve certain issues... but in general it was really a nice stay and we enjoyed our time there!