It was an absolute pleasure staying here! Consuelo and Alberto were welcoming and friendly, patiently telling us about facilities at the flat and giving us extensive information about Madrid (including local recommendations which were so helpful!) They were really responsive in answering all our queries before we got to the flat and when we arrived, they were waiting for us outside the building. They even had ready a bottle of wine and cheese on our arrival! The flat is superbly located and we were able to walk around the city with ease. The flat is very comfortable and everything is provided from linen to kitchen supplies. We've had such a fabulous time and look forward to being back soon :)