We didn't really see Luis, but he made sure we had all of the info we needed to check ourselves in. The apartment is in a really cool neighborhood with lots of bars and restaurants and within walking distance of many of the city's main sites. Note that the bed is a bit smaller than we expected. It would have been comfortable for a couple to sleep on together, but my friend and I were a little close or comfort. Otherwise, we have no complaints and I would stay here again in a heartbeat.