Aaron was very helpful and quick to respond to all my questions and concerns. The place was beautiful and such a great location near a lot of restaurants, markets and places we needed to get to so we loved that everything was mainly close by. The only issue we had was with the apt. door which we were told to use an app for. But when coming back to the apt, it didn't work as you still needed the key to still open it. However we had some issues even learning to open it with the key because there was a certain way to do it. Luckily we ran into a neighbor who showed us how since she had the same type of euro lock lol. Overall, after we learned how to use the key, it was fine and we just brought it with us whenever we left the apt. It wasn't a big deal and we were very pleased with the space and the shower was great as well! Also the windows open up to the square below which makes it such a light dreamy space and the beds were super comfortable and clean. We'd definitely stay there again!!