The location was great, and you can easily walk to many places in Madrid.
When it came to the place being clean however, there was hair everywhere. From the bed, to the drawers in the bathroom and all over the bathroom floor.
The neighbor is also a little crazy. He came over and rang the bell 20 times in a row, to the point we were not comfortable opening the door but since he came 3 times, after the 3rd time I opened the door and he complained that we need to walk quietly. It’s a little uncomfortable to think that you have to walk on thin ice when you’re on vacation.
As I mentioned the beds had hair all over them, but also the pillows were incredibly uncomfortable. They were thinner than the blanket we had on the beds and dirty too.
They are great with communicating, and the arrival was made so easy for us! This was our first time in Madrid so they actually helped us a lot when I asked them about how to get around.
So overall, we were a little underwhelmed with our stay for the amount of money we paid.