Communication with Soraya was smooth and arrival went great. The apartment was just as advertised and in a great location close to Plaza Mayor. Soraya provided some great recommendations on restaurants and bars that we really enjoyed. Even though the apartment is on a fairly noisy street, we were pleasantly surprised how well the windows sealed out nearly all of the street noise when closed. Soraya was also very responsive to any needs we had during our stay as well. We had a great trip to Madrid and would gladly recommend this apartment to others. Thanks again!