Before arriving we had lots of helpful emails from Belinda and we were able to arrive slightly early by prior arrangement. We were met as agreed by Belinda's boyfriend who gave us lots of useful information. The apartment was as advertised. Slightly small but clean and comfortable and as a family of four suited us well. We really liked the area of Atocha and felt that we were experiencing a more 'local' Madrid, rather than being just in the touristy centre. This trip was aimed at introducing our children to a different culture and I think we achieved that.