My cousin and I had an almost perfect stay in Alicia's apartment. To begin with she is a warm, wonderful, helpful and efficient host. She made sure to reply to preparatory emails which assured you you had a place waiting for you when you arrived. Alicia met us there too to welcome us, show us the impeccably clean and beautiful unit. She also did the interior design which was modern and functional. It is so comfortable you wouldn't mind staying home and lounging around the whole day.

The location was perfect with all the major stores, restaurants, a grocery, transportation and hop on hop off tour buses passing through Gran Via. We will definitely want to come back and have Alicia take care of us. She went the extra mile by arranging a taxi to pick us up at 7am. It gave us peace of mind.

However the only unanticipated problem arouse when there was NO ELEVATOR in the building the morning we left? there were no lights at the common area and stairs as well. It was very difficult for two senior women to drag 3 floors down of stairs 2 luggages 25 kilos each and two hand carries 10 kilos each and mind you in the dark. Fortunately the taxi driver assisted but it was a traumatic experience. It was of course not Alicia's fault but the building supervisor should have informed Alicia who could have helped made arrangements prior to our departure.

This last concern can definitely be fixed. And we will give Alicia and the unit an excellent rating!!!!!

Yoli and sylvia