The host was very good and they were very responsive to us when we reached out to them. The property is in a great location and is very clean and beautiful. The master bedroom does not have an A/C and that was not evident in the listing. It got a bit hot in the nights in Aug heat. The other issue we had was with the key to the building not working consistently. Every time we had to enter the building we spent 5-10 min trying to open which led to frustration. I had to ping the host and a video was sent to me which helped .