Ricardo was very welcoming and informative. Upon our arrival he gave us a tour of the apartment and provided useful information about Madrid. Before and during our stay, Ricardo was always available to answer any questions. The apartment was very comfortable, clean and very well represented by the pictures. The location was perfect, situated very close to Plaza de España to transportation, but also on a street away from the tourist. Neighborhood felt safe and was clean, close to parks and restaurants. It was a pleasure to stay here, highly recommended.