This apartment was one of the highlights of our trip to Madrid. From the moment we started the reservation process, Inés provided accurate information about the place, location, and rules. She was very cooperative and responded quickly all our questions. When we arrived to Madrid, it was very easy to get to the apartment by subway. They were waiting for us, and the apartment was spotless, just like the pictures. Inés was very warm and cooperative. We felt like home and with family. Thank you Inés for your kindness. It was a pleasure meeting you. Your apartment is a jewel in the heart of Madrid.