We were greeted promptly and easily by Diego who answered messages very quickly. Even though check in was at 3pm, we were allowed to drop our bags off early. Apartment was clean and felt spacious and comfortable. And very close to amenities and places to go. If you are wanting to spend time in an apartment that has a view, this is not the apartment as no outside view as it just looks out onto another wall. Our host let us have a late check out as nobody else in straight after us so that was handy. Great location although no lift and 3 flights of stairs... I would stay there again.