It's simply perfect. A very nice apartment. Very well decorated , even much better than the photos as there are pictures on the walls which are not showing in the photos. The kitchenette is very practical and doesn't miss anything. The bathrooms are of very reasonable size . Much bigger than what appears in the photos. Big spacious wardrobes. I was traveling with my three 11 and 13 years old nephews and niece and the kids loved the place.
Also location is great. very close to 2 metro stations, royal palace, Gran via. Supermarket around the corner. Very safe area to stay with lots of cafes and restaurants around. Even sitting in the nearby royal palace gardens (plaza de oriente) late at night with the kids playing in the mazes and watching skate boarders was a great way to end the long day.
we didn't meet José Luis. We were met by Antonio who was very friendly and gave us a brief about the area highlighting all the key spots on the map and giving us very valuable advice about where to eat, shop..etc
He was there for queries during our stay and gave us his wife's number as well for any emergency.
I would definitely stay there again.