The place looks exactly like the listing. Its clean and perfectly sized. The location is a bit sketchy but its perfect for tourists looking to get sone shopping done in Gran Via. One of the days we found puke right outside the complex door. Check in was hard, the instructions weren’t clear and Oscar sounded annoyed when I got confused. He tried to communicate outside the app (calls, texts) which I find to be inappropriate. The place was noisy and it did not feel private at all, there was like a restaurant kitchen located right next to the wall with the bed and you could hear everything that was going on. For the price, its alright. Just beware if you’re a woman traveling by yourself because the place does not feel entirely safe. I want to emphasize that we had no problems with safety. I just would not stay there by myself.