Ana's place was phenomenal! You can't beat the location, centrally located at Plaza Mayor. Despite it being such a busy/popular area the apartment was well insulated for sound and the street noise didn't keep you up. It was so spacious, included everything you needed, and they also included very thoughtful extras (coffee, bread, jam, etc). Caesar helped check us in and walked us through the entire place, and Ana communicated early and often to check in on us and make sure we were having a fabulous stay. I would HIGHLY recommend booking her place for your trip to Madrid!