The appartment is good, quiet and well located, near Gran Vía. I once had a noise problem, but it was quickly solved when I talked to the neighbor. (I told Eloisa about it and she did nothing.)
The area is perfect for an individual or a couple and the internal division of space is good.
Unfortunately, the apartment was dirty when I arrived. The cleaning lady had a tough time to remove all the dirt, especially from behind the couch and the bed. I had to buy several cleaning products, for the ones available in the apartment were not fit for the task.
The appliances were old and had no instructions. I found it challenging to use the shower at first. The towels were old and rough. The toaster was so gross I had to ask for a replacement. The microwave and several lamps did not work and had to be replaced too. The door of the bedroom did not close and had to be fixed. It was only partially fixed. One has to use a stool to keep it open or closed. The window has a security problem, never fixed