The location is good and right off Gran Via. The apartment was easy to check into with a smart lock system. However, when we entered the apartment it was frigid cold and the heating system was not working. The host was prompt with responses, but unfortunately could not guarantee a technician would be there until 2 days into our stay. The apartment was too cold to live in and we requested a cancellation and received a near complete refund, after discussing with Airbnb resolution. Be careful with the shower head as it doesn’t stay on the stand and will fall at high speeds due to high water pressure. Otherwise, a decent apartment in an excellent location. Aside from the heating issue, it would’ve been closer to a 4 star stay.