Elena and Mario and Minty are very good hosts. Amelia met us to turn over the keys and she is friendly as well. The location of the place is central but quiet and safe. Near to great restos and bars. A good base when you are exploring Madrid. It is very clean and well sanitised. It is what you see in the picture. There is a lift and near parking garage. I have nothing negative to say about the place. It was comfortable for my family with 2 young teenage kids.