No hot water. There was "very cold water" and "almost warm" water. Not "warm", but "almost warm". Taking a shower was unpleasant, I had to warm water with pots in the kitchen and then wash myself in the shower with the pots of water. The excuse given to me was "The place is new, sometimes there are problems." That excuse could maybe work with an old place, not a new place. A new place should have everything working, especially a basic thing like utilities (water and heat). The place is nice (everything is new) but I wouldn't stay there if I knew there was no hot water. No refund was offered.