The flat is in a great location, right in the centre but on a quiet street, handy for all shops , and a lot of great bars in Malasaña. 5 minutes from Gran Via. 2 bedrooms one exterior and the other interior with no window so a bit srtuffy but ok for a few nights.
Flat is comfortable and could do with some TLC . Not much in the. Way of a welcome pack, a bag of sugar and that's it but there's a decent supermarket round the corner just off San Ildefonso square.
Communication is informative and to the point, seems like it's a commercial company doing the renting so don't expect any friendly chit chat