Jose made us feel very welcome as soon as we arrived. He gave us a little tour of the apartment showing us how to use everything and even though he doesn't speak fluent English and we speak no Spanish this wasn't a problem and we all managed to communicate well. He gave us advice about getting to the airport as we did not know how long the journey would take and whether it would be best to get the metro or a taxi given our tight schedule. He provided a cute little pack for guests including shampoo, shower gel, tissues and chocolates. He also provided us with free coffee, tea and hot chocolate in the kitchen which we were told to help ourselves to. The room itself is beautiful, full of interesting objects and books - and the bed is SO comfy you almost won't want to explore Madrid as you'll want to stay in bed! The location is so central and is about 3 mins walk from the metro which makes exploring the city really easy. This has been one of my favourite Airbnb bookings so far!