Carlos and Frank was very responsive when checking us in. Frank showed us the space and amenities. The space is just as pictured. Very clean. Neighborhood was a good location, minutes away from the nearest metro and also groceries. The location is walking distance to city center at Plaza Mayor. Carlos was very nice enough to accommodate our early morning departure by setting us up with a shuttle to the airport since the metro was not operating that early in the morning...thank you for that!