Marco is a great host with excellent communications and the on-site maintenance man Adil was friendly and helpful, even on a Sunday. This smaller apartment is in a great location to the Prado and all the other central sites in Madrid and was perfect for 3 of us. Washing machine was nice, new appliances. Would have liked some more comfortable seating in the combo living room/dining room and we couldn't find the TV remote (but who needs to watch TV while in Madrid?). The door keys on your phone take a bit of getting used to and need to make sure your phone is always charged when you get home. All in all a nice smaller apartment in a great location with super nice people.