I stayed at Rauls apartment with my son (we were in Madrid for the football) and the apartment was perfect. Clean, comfortable, fully equipped, a bedroom each with good beds, great shower and bathroom, very quiet, 24hr security/reception and terrific location just off Plaza de Espania with all the tourist attractions, bars and restaurants in east reach. Check in was easy and Rail always replied within an hour to any questions. All in all a great trip and I would use the apartment if I return with my wife. No complaints really.