I'm very very disappointed. first of all, they don't specify where exactly is the apartment, is in a dangerous area call La Elipa. I know that cause I've been leaving in Madrid and when my family and friends knew where I was, first thing they have told me, that the area was not nice. They just telling you are close to Ventas and Sol, so you think you are very close. The place was overlook the street, people pass by the house privacy at all and I was not feeling a safe. Thanks God I had male friend staying with me, so guys imagine if you are only women. Too noise with the bar outside, the neighborhood, I couldn't sleep properly. I've told the owner before leaving my review and he did not care,only thank you for your comment, that's all. Another thing to report is that they were no communication between owner and the cleaner,so suddenly she appeared to the apartment to check on us maybe, even she said that she thought we were leaving that day, all very weird, but the owner is saying that was misunderstanding with the housekeeper and he apologized to me. Anyway I just wanted to say that they should tell us the true about the area. The price night for that apartment is very expensive. I could pay for that price in Madrid and stay in better area and safe. I really want at least one night
refund of my stay and I want stop till get one night refund back, at least. So Guys, please make sure where you going next time.