Benito's place was a great spot to use as a base to explore Madrid. A metro station is very close, and it's a relatively quick and easy drive to the airport. Benito was very hospitable and open for communication. Access to the building is made easy by the app, so as long as you have a phone with service, it's very easy. I appreciated that he provided numerous sets of physical keys to the building and unit, especially since everyone in our party lost cell service at the same time the morning that we were leaving. When we had a slight issue with the shower, Benito was prompt to ensure that the matter was resolved.