Host was friendly but did not communicate well with us at all. We were lost and phoned him from the station asking if he could meet us there (which is only 5 minutes from the apartment) and instead of offering to meet us he hung up on me. I called again and he hung up again. I spent the next 2 hours trying to find the place. Finally, I found the place (with the help of a few people and their gps). Later when we met Melvin, we found out he did go to the station but he never communicated that. When he showed us into the apartment it was very rushed. He didn't show us how to turn on the heater or which keys to use. We went out for pizza later in the night and couldn't get back in for a good hour. We tried all the keys and had difficulty opening the door. It wouldn't fit properly. I expect he knew this because when we asked about the keys he didn't really show us how to use it. Also, the drain in the shower is pretty bad, it clogged quickly and we had to shower with really low pressure to prevent a flood from occurring. Location is great and apartment is clean (the room more than the kitchen) but the host, Melvin, wasn't the most helpful.