Paula is a wonderful host who ensures that her guests receive the highest standard in hospitality, accommodation and communication. Excellent location in the Cortes district and within easy walking distance to most key areas in Madrid. Paula offers excellent response time to any queries or questions; on extending our stay for 4 days, Paula ensured that we received two reservation link options for other apartments in the building due to our room being booked, and then sent photos and information on how to access the apartment. Highly recommended.