The best thing about this apartment is its close proximity to the main tourism destinations that the city centre offers, such as "Puerta del Sol" or "Parque del Retiro".
If you're interested in the local cuisine, there are plenty of restaurants only a short walk away from the apartment; as well as the "Museo del Jamon", which is one of the top choices amongst the tourists. Nearby supermarkets are also available together with 24h shops.
However, the low score reflects the lack of hospitality and cleanliness that we experienced at this Airbnb apartment. The host agreed to meet us 2 hours prior to the original check-in time (i.e. 3 pm), and then left us waiting in that unbearaly hot weather for approximately one hour until he decided to call us back and admit that he forgot about our arrangement. Eventually, the housekeeping lady (and not the host - as advertised on the website) came to meet us, who kindly answered all of our stay-related questions. So this was probably the only positive aspect of our check-in experience.
Also, there was no communication from the host during our stay or after we left the apartment, which made us assume that the guest feedback is not important for him.
More, there were no blinds or curtains in the living room and excluding the lack of privacy that this implies, it was extremely hot (ex. 45 C degrees at 8.30 pm); so the three fans provided in the apartment barely made any difference. If you don't mind the heat, maybe it won't be a problem for you.
Yet, what truly bothered us was the fact that the apartment was not clean; as we kept on finding tiny hairs EVERYWHERE you can think of - on the kitchenware and worktops, towels, bed sheets, on and under the rugs, etc. So we had to spend one day on our holiday cleaning after somebody else; which is unacceptable taking into account the price you pay for this apartment.
Equally, we woke up a couple of times with water dripping from the ceiling directly on our faces. This was most probably coming from the neighbours' bathroom as we could hear their shower running. So imagine the level of disgust we felt waking up like this...
Overall, it was a disappointing experience for us; but hopefully you will be luckier and have your expectations at least met if not exceeded!