I would highly recommend staying in this apartment if you're considering a trip to Madrid. The location was perfect (and felt very safe). We were able to walk everywhere, and thoroughly enjoyed the balcony view over Plaza Mayor. As expected, it could be a little noisy in the evening in the Plaza (so if you're a light sleeper, I'd recommend earplugs), but it was worth it for such a brilliant location. We'd definitely stay here again if we come back to Madrid. Michel was very friendly and helpful on arrival, and always quick to respond to our messages. As stated in other reviews, the top floor has a low ceiling, but my friend and I are both 5'3, and it wasn't a problem for us!