Luis was a very good host and even arranged an early check-in for us, which was much appreciated. The apartment itself was impeccable - clean, comfortable, and stylish, just like the pictures. We really liked the decor, and the flowers were a very nice touch. The entrance to the building is on a busy pedestrian shopping street right off Gran Via. The apartment is quiet though as the windows face the back of the building (no view of the street as some of the pictures may suggest). I would note that the elevator doesn't take you directly to the apartment and there are some winding staircases so we had to carry our luggage up. The location was good for walking around and exploring Madrid.