I arrived at the street fresh from the train. Hadn't realized the Metro system is closed down for a month, so had to take a taxi. I was walking up the street when a voice called my name -- it was Jorge, who was awaiting my arrival. He proceeded to show me my room, then sit down with a map of the city and different colored markers to point out where I could find walking tours, great food, points of interest. I have never had a more thorough introduction to a new city. My room was clean, had a balcony and a fan. The kitchen is well equipped and there is a washer and dryer available in the apartment. My stay in Madrid was brief, but Jorge made it easy to make the best of my time. Highly recommend!