Ines was terrific from reservation until check-out! I rented her place for my family who was visiting me from Los Angeles. They absolutely loved it! We didn't get to meet Ines, but her communication was perfect. She was very thorough and kind. The apartment is cozy, warm, and beautifully decorated. Completely accurate photos, though you can appreciate more in person all the nice small details throughout the house. It is located on a very quiet street that is central and within walking distance to any Madrid attraction. Very close to La Latina neighborhood which has many local shops, restaurants and bars. Definitely recommend Ines's apartment!