Belinda was very helpful and the apartment is very well located and equipped. It is quiet but in the center of town. It is 25min walk from the very center of Madrid and very close to all major museums. It was also convenient to take a train to Toledo for half a day. When one of us (a kid) accidentally unplugged the heating so it stopped working and we did not realize why, Belinda immediately sent someone to help, which was very kind.