If you are looking for a place to stay in the heart of tourist Madrid, Roque's flat is for you!
Only blocks away from Plaza Mayor, The Royal Palace, Gorgeous Cathedral, Debod Temple, hundreds of restaurants/bars and seasonally the Christmas markets.
The kitchen with new appliances were a welcomed sight, the gifted wine was a nice touch and the elevator was helpful with the luggage.
I do wish it had been cleaner. It needed a good "deep clean" so don't look too closely on windowsills or room corner floors. We also found hair in/around the toilet and what looked like shaving hair on the shower walls.
Roque did reach out the day after check in (I believe) to see how everything was and if we needed anything or had any questions, but by this time my husband and I had already re-cleaned the bathroom and were out enjoying our day without access to WiFi to respond. As for the rest, I just kept my socks on until bedtime.
If this particular issue gets sorted out, I'd happily be back.