Gemma is an excellent host. She personally did the check-in, gave us tips to move around, and suggested a few places to eat and visit. She provided maps and advice on how to transport. The flat was spotless and had all necessary for a very comfortable stay. We travelled with a toddler, and Gemma left some toys and colouring pens and paper for my daughter to play around and entertain herself, which was very touching. Thank you Gemma! We will be back for sure!