Patricia was a great host. She always replied to my emails quickly and answered any concerns. Overall, the place is as described and shown. It's a bit small compared to US studios. If you carry more than two bags, you'll have issues. There is a wood shop next door, and they can get loud. It didn't bother me, but I know it can to others. The location is great. It's within walking distance of Atocha train station, Metro stations, bus stops, and tons of restaurants, supermarkets, and pastry shops. There's a school across the street, but you couldn't hear the kids inside the studio. I recommend this studio for single travelers or couples with minimum bags.