We loved Madrid and enjoyed our stay. The place looked bigger in the picture but it was large enough for 4 people. No balcony or outside windows. There was a dishwasher and a washer machine. Great location and central. Close to most attractions. Ricardo helped us to check in and he was very friendly and helpful. There were few issues that need attention; tv remote control was not working, the gas hot water furnace was liking every time we used hot water. One other thing was that there was no place in the shower to put your shampoo/conditioner or soap. However, we enjoyed our stay in Madrid.