Olga was really really nice. She helped us arrive to the appartment, explained us everything and was always available during our stay in case we had some problem. She is so welcoming that is impossible not to like her. The appartment was great too. Looks exactly the same as the photos. The bed is comfortable, the kitchen has everything you need and I was afraid the bathroom would be small but definitly not. It is really nice and clean and the shower has a lot of pressure which is great. Everything was clean and cosy. Metro station, supermarkets, pharmacies, everything is really close. Totally recommend!