-Received angry accusatory message + monetary claims over baseless accusations after checkout (still settling with Airbnb)
-Claimed missing items, but we removed nothing from apartment. Admittedly, 1 towel was stained, as I’ve dyed hair, but I’ve machine washed similarly stained towels + never been an issue
-Offered to pay for single towel, but claim came to 100€ for multiple towels/bedspreads + accused us of theft/throwing them away to Airbnb
-Demanded 40€ claim for electricity, called us evil + uneducated for not turning off all electricity before leaving house despite lack of prior instructions on it during checkin/out
-2 blackouts in duration of stay, friend showered in the dark with cold water
-Claimed insurmountable dirt despite us sweeping everyday + using trashbins. Few items left were due to rushing out of the house to catch our flight.
-Placed clothes in washing machine that was off, but machine contained residual stale water
-Rude, defensive, and unprofessional