This was definitely a gem of place to find! Their concept is pretty neat where you stay at an apartment but they also have 24/7 concierge services which comes in handy if arriving late/leaving early or have any . They were able to hold our luggage until our check-in time, which was good for us to be able to start exploring the city with our luggage secured. The staff is very friendly, the location is great only a few mins walk to Gran Via. Would definitely recomend this stay!!