We had a wonderful experience, she wasn't there when we arrive but she sent her friend Mercedes that was great And explained things to us. The place was emmaculant, 5 to 8 minutes to la Reina Sofia by foot or 10 min walk to Atocha train station, the metro is less than 5 min walk, we take our time walking. She responds to your texts right away. Great place to make breakfast before you go to town, markets are 2 to 3 blocks away. We loved Eloisa when we met her, will highly recommend her place.