The location is a very comfortable living space with two balconies. It is however on the fourth floor which is a bit of a hassle (if you don't enjoy to exercise! Haha) since there isnt an elevator. The metro station (Hortaleza) is about a block away from the location, and close to the airport. This made getting to places a breeze. Melissa provided help in the form of directions, advice, extra towels and even helping us to make coffee. She is very friendly, and easily what you would wish for in a host!