Fran is really friendly and a very cheerful person to hang out with. The place is very clean. There isn't really any WiFi in the room, you have to go to the living room to use it. Also the shower only has hot water for about 5 minutes and the cord isn't long enough to reach the shower head to the holder so you have to hold it. Otherwise it's a nice room, plenty of storage space. The kitchen has everything you need, all utensils etc. Location is perfect, right in the centre and walking distance to all the major touristic spots and very well located for atocha train strain with the metro a 2 minute walk away. Overall I had a nice stay.