The apartment is very well located at the old Madrid city center and near to all that you could search for (Flamenco shows, supermarket, restaurants, Bares de Tapas, Plazas - Squares, Parques, Prado Museum, ...). But, we had problems since the first day with the air conditioning system. Eventhough the host told us that it was working perfectly at the check-in, that didn't work since the first day. We had very hot nights in this summer in Madrid. That was really very uncomfortable. My family and I had to sleep with all the windows open and, besides the noise on the streets, we slept without clothes because of the hot Madrid nights. The host brought us two portable fans, but that was not what we really needed and that didnt solve the problem at all.
The host didn't even mentioned any kind of refund cause of the problem. That would be the right thing to do because the air conditioning system was a prerequisite on our search for an Air B&B Flat for our summer holidays. In addition to that, the host showed unflexibility when we asked to leave our luggage a couple hours more at the apartment.
That was a shame that the apartment wasn't checked before the check in. The flat is very well furnished but, unfortunately, that hard and hot noisy summer nights won't be easy to forget. I really hope that Susana could learn with that experience and evolve as a Air B&B Host.