+ The location is great; a few steps from Gran Via but absolutely no noise at night. The place is clean and well equipped for both short and longer stays. Communication is fast and instructions on how to check in were really clear.
- The only thing we did not like was the bathroom; there is absolutely no ventilation so everything stays wet inside for the whole day/night unless you leave the door open. The shower cabin also has no door so the floor gets really wet, which is annoying. There is also no space to hang your towels in the bathroom.