Eduardo was exceptional with communication! It never took more than 5-10 minutes for a message reply, and the phone call was picked up right away. We had some last minute changes to our plans and he was extremely accommodating! One key point in customer service is ensuring your customers feel prioritized and in this situation I definitely was! The space was clean except for some hair left behind in the bathroom but nothing too crazy. It was definitely loud with people talking/yelling all hours of the night and paper thin walls (we literally heard next doors conversation clear as day) but with that said, I read the reviews before booking and prepared by bringing earplugs ;) so I had no issue! I feel like it’s worth it to note the bed was very comfortable! The hospitality that Eduardo provided has been impeccable and I couldn’t have asked for more! Thank you Eduardo for such A great stay!