I wanted a very central location as I was attending a wedding in central Madrid and this apartment was absolutely perfect as everything is just around the corner and there is a good little supermarket close by. Rica was very helpful and welcoming and often popped in. The apartment was very clean and little things like having toiletries to use in the bathroom helped me as I travel very light. The apartment is exactly as described in the details but it's on 4th floor so there are 8 sets of stairs to climb as no lift. I had good contact with Arturo who was also very helpful even though he was away at the time. If I go back to Madrid I would definitely rebook. There were other guests in the apartment and no locks on the door so best to keep your valuables/passport with you but I felt very safe there. Madrid is a beautiful vibrant city and Arturo's place was perfect for what I wanted.