My girlfriend and I have just spent 5 days at Rosa's apartment in Madrid and we were very pleased. We highly recommend it. Communication with Rosa has been very easy and she promptly responded to all our queries, in addition to providing us with very useful tips of the surroundings. Unfortunately we did not have a chance to meet Rosa in person, but we did meet her husband Oscar who delivered us the keys at the exact time we had scheduled. In addition, Oscar was a great host by explaining all info about the apartment and providing additional tips about Madrid. The apartment itself was very charming and clean, recently renovated and accurately represented by the photos. Also it is very well equiped. It is centrally located, just a few steps from Metro Gran Via. The surrounding is perfect for tourism and shopping provided that because of its central location, it can be very crowded and sometimes with not so famuly-style neighbours. Also It can get a little loud over night, but very bearable. In summary, we highly recommend it.