My wife and I lived here for 4 days in the last week of April 2018.
Pros
1. It lives upto the name of a luxury rental - being equivalent to a high end hotel room. The bedroom, bathroom and living room are exactly as shown in the photographs.
2. The studio apartment is at a brilliant location; right near the heart of Madrid. Sol, Plaza Mayor, Gran Via and the Palace are all walking distance from here.
3. Good quality bathroom amenities and kitchen equipment are provided for a comfortable stay.
4. It’s a triple lock system to enter the building and then the apartment. Very good from a safety point of view.
Cons
1. We were made to wait for over half an hour on the street as there was no one at the apartment to receive us. This happened, inspite of us informing Ben about our arrival time and even calling him from the airport to notify that we have arrived and would be reaching in 45 mins.
2. Ben, whose number they provide, was not very proactive in taking calls; even after landing in the city. Any communication with him was via the Airbnb app. So I guess one would need to be very patient while interacting with the hosts here.
3. This is not a pure Airbnb where you find fun, local tips from your hosts or have warm families to welcome you and give advice on their city. This is a professionally run apartment where you can only expect the above mentioned pros.
Another point to note
- They will provide you with a very clean apartment when you check-in but subsequent cleaning will not be provided.