Belogña's apartment was modern and well situated. The location (
A Latina) was a lovely, safe and central area with a lot going on. The building in which the apartment was, was quiet and secure. However, the place had a lot of pitfalls. It wasn't spacious and its amenities were extremely limited. The television didn't work, the wifi was extremely slow and they didn't have simple things such as a kettle. There were no beds in the apartment, but rather fold out couches which were extremely close to one another and offered no privacy, nor comfort. The hot water also didn't work, when we contacted Belogna she told us we would be limited to 3 minute showers before the hot water would run out for another 3 hours (something we wished we were told in advance). Even when sticking to the 3 minute limit we couldn't get very hot water and I stepdad had warm showers which was an inconvenience because of the cold weather. As a host, Belogña failed to accomodate our simple requests and although we informed her of our arrival time she offered no alternative but for us to wait. Further to this, despite having booked an agreed time (which was a fair while after our arrival), Belogña's friend showed up just over an hour late. We tried messaging Belogna but got little assistance. Whist Dana, Belogña's friend, seemed lovely, she spoke no English and hence couldn't give us a proper introduction to the apartment or an explanation of its facilities. Throughout our stay we were constantly discovering new things about the apartment or working things out that should have been explained to us initially. Whilst you do get value for your money because of the apartments facilities and location, there is plenty to be improved upon to increase the quality of a guests stay and their value for money. All in all, we did enjoy Madrid and were reasonably comfortable at this apartment.