Loren was a great host. Very hospitable though the cleaning lady welcomed us on check in, she was very nice but does not speak English. Luckily, we can communicate in Spanish fairly well. Loren responds quickly to msgs. We had no hot water for one day/night (even heat wasn’t working) during our stay and he came to try to fix it the next day. Very apologetic, we were very understanding - it wasn’t a big deal as we only had to skip a day with no shower. Although, he mentioned on giving us a discount for that one night (still waiting on it). Location is great, walking distance to main attractions, about 15min to plaza Mayor. Very convenient as there are a lot of restaurants and small grocery stores nearby. Other than the hot water issue, that i’m sure is fixed now, I highly recommend Loren’s apartment and will definitely stay here again.