If you want to be in the heart of Madrid with almost everything within walking distance an enjoy the evenings on a balcony overlooking a busy plaza you are right at this apartment. We had some technical issues during our stay (broken shower tube, not functioning fridge), but Miguel did his very best to solve the problems. He is a warmhearted older man and very helpful. (So is the doorman, Joaquin). Communication with Miguel was superfast. But be aware: He only speaks Spanish. Fortunately we do, too.