We appreciated lots of things about the flat such as the air conditioning (very important in summer in Madrid), the shower, and the location (it’s located next two two supermarkets and about 20-30 min walk to centre). However unfortunately we were disappointed with the cleanliness. The dishwasher was broken (and we weren’t warned) and the cutlery was dirty. We would have appreciated a new kitchen sponge to clean with (the old one used by the previous guests was left), and soap for hand washing in the bathroom (it had been watered down and there was little left). Some things were also broken in the flat (small hand held mirror) and the iron and ironing board was very basic and difficult to do proper ironing with.