This place was extremely clean and nice, and our favorite part was the balcony to people watch! The bed was comfortable for two people, and the coffee maker was a nice plus! I felt safe, as late at night the doors to the alley lock and only residents/people with keys can get in. It's a super busy street but completely quiet up in the room. The keys were a little difficult to navigate but we figured it out. Oscar greeted us and helped us check in. Check out and finding the garbage bins was easy. Overall, if you are looking to stay in the hub of Madrid's tourist attractions in a clean, quiet, comfortable, affordable place, I definitely recommend. The kitchen is small, so don't plan to do any cooking there. Also, I personally would have loved a more local street, because that's what I prefer when traveling, but that's my own fault for not doing enough research on the areas.