Great location close to the Palace and most highlights of Madrid. Raul was extremely communicative. He responded to our requests very quickly. He also tried to go above and beyond for us. Check in was painless. There is a lockbox right outside the property to get in. Only item was when we tried to buzz ourselves in when we got there, at the main entrance of the apartment complex, we followed the instruction to buzz ourselves in and it didn’t work. One of the neighbors happened to walk into the building while we were struggling and he let us in. One last item that we had trouble with, the electrical panel switch kept trigger off due to us using the Air conditioning and other appliances at the same time. Luckily I knew from past experiences that this could be the issue and was able to identify the panel and switch to re-set. I had to do it a couple of times but then it was fine.
The apartment has a nice washer and also the kitchen is equipped with most essentials.
All and all, good place with a great location .