Maria was very responsive and she sent us key information about Madrid and the apartment in advance. Fernando was also very helpful in taking care of our needs. The apartment was in a safe neighborhood very close to metro, Cercanias and Renfe train station. There was a Cercanias train that could take us to and from Madrid airport directly. A Lidl supermarket was closeby that we could get grocery. We liked that there was a washer in the apartment. It would be perfect if a drying rack was available as well.