Raul’s apartment looks as advertised, it's very well positioned and tidy. It's also really warm which is a plus. All the communication + information received before arrival were helpful and the check-in was fast and smooth.
However, communication with the host turned to be a bit difficult during the stay, there were some mixed messages about how to handle keys at checkout, some supplies were lacking, he promised to replace them yet didn’t follow through.
The coffee machine and some of the pots were a bit rusty.
The apartment itself is good value for money, but there is room for improvement regarding customer experience during the stay.