The host contacted us on the afternoon of our check in to advise us of a change of address, which was a different apartment 500 metres from our booked apartment (10 minute walk and further out of town unfortunately). We had not been provided any photos or details of the new apartment. We hesitantly accepted as we were unsure if we would find other suitable accommodation at such short notice.
The new apartment was very well appointed and beautifully styled. After arriving at the new apartment, we researched the address and found that it was not a super host option, contrary to what we had booked. Additionally, the new apartment was advertised at a cheaper rate than the one we booked. We contacted the host in relation to obtaining a refund for the difference in price. We have yet to receive a response from the host and despite enjoying our time in Madrid and the apartments facilities, the last minute change in our accomodation and the hosts unresponsiveness to our request for a refund in the difference has reduced our overall rating for this Air BnB experience.