I had a really bad experience staying at Maria’s. On my first night there, I went to use the shower, and within a minute of the water being turned on, water overwhelmed the shallow bath area and flooded all over the bathroom. I tried to contact Maria about the issue, all she did was deflect and say things like “I’ve never had complaints about it before”, “the maid cleaned the shower drain this morning”, “thing like this happens”. Because she couldn’t get anyone to fix it that night and the bathroom was unusable, I told her that I was going to leave and go to a hotel. I asked her to give me a refund (it was my first night there, I booked two nights total with her). She refused, saying that she is only willing to refund me one night. Thankfully Airbnb investigated and gave me all my money back. This whole time Maria never apologized for any of this. I understand that things happen, but as a host, you have a duty to make it right. Do not stay at her place.