Ruth was extremely communicative and helpful from before our stay until the end. We were in the apartment for a month and it was well equipped with kitchen utensils, cleaning supplies, and additional towels and sheets. The apartment is in a quiet area just outside of the city center, but there are plenty of metro stations a short walk away to get you to the center quickly. The area is surrounded by places to eat and bakeries. We felt extremely safe walking around and the neighbors were very friendly. When we come back to Madrid, will definitely be staying here again.