The location was very nice and for the most part everything was clean and ready for us when we arrived. Ramon is also flexible when possible which is nice. However, as a super-host, I was expecting him to be more responsive to messages. Whenever I messaged him about something it took hours for him to respond, even over 24 hours once. The reason it bothered me was because when he would message me to ask about our checkout or anything like that and I would respond he would respond within minutes. Making it clear he can respond more promptly, but he is more focused on other properties. The other thing that was worse than expected was the wifi. Unless you want to sit in the kitchen every time you want to use wifi it would be faster to use data. There was almost no connection in the master bedroom and the connection was so poor from the other bedroom it was frustrating just trying to research things to do, let alone watch Netflix or any TV was next to impossible. Overall it was a great stay in a wonderful part of town and close to wherever we wanted to go. It was clean and him and the other property manager were both exceedingly nice.