Miguel was quick to respond to all my messages and the cleaning lady, Mrs. Esperanza was incredibly nice upon checking in. The location is literally, in the center. It's 2 minute walk to metro, city center, tons of restaurants, and everything else. So nice!
I had a great time staying in Madrid and would definitely recommend this place to everyone. One thing to note that the A/C has a certain number of hours to it per day to use. During my 3 nights stay, I had about 30 hours so if you're not planning to do tons of sightseeings, it's good to have some coin in case the time runs out.