the apartment condition is awful. photos on website are taken professionally and when you go to apartment there it is not the same. in photos you can see walls are white and bright but now it is dark orange and look like a dungeon. room does not have air-condition and in July and august it is impossible to stay in room and you cannot breath. we nearly end up in hospital as we could not breath in room and sweeting heavily at nights and day time.
when you enter the building the walls are damaged and gives you bad feeling. shower ceiling is in very bad condition .over all you feel so depressed by seeing all this.
something in this apartment generates heat and it is impossible to stay there. there is window which opens to closed yard and there is no air circulation at all.
we booked this place for 1 month .as soon as we arrived we called air B & B at night and saying that we cannot sleep there and we getting sick and requested to leave.it took few days and we finally decided leave the apartment and cut our time short in Madrid and go back home as we were sick. We lost lots of money to buy new flight ticket as our original return ticket was not changeable. Air B & B case manager agreed to refund partial of money .we paid for the days we stayed and they modified the reservation.
when air B & B refunded our money, quickly host wife left us voice message on whatsapp and say that they agreed to refund the money as long as i do not leave bad review. She said because similar claim has been made in past and she wants avoid similar review.. I checked the old reviews and there is similar review.(please look at old reviews). Air B&B case manager refunded our money and notify them after so she was trying to be clever to make us not leave bad comments.
over all very bad experience. i do not understand how they can treat people like this. they know that it is impossible to rent this room like this without air-condition but still they try to rent it. they need to install proper air condition system .this room is not suitable to be rent in July and august. only good thing about this room was location.