You can expect nothing but the best from the staff and the apartment as a whole. Communication, location, cleanliness and local suggestions were all top notch. We were afforded the opportunity to drop our bags off hours prior to check in. All of the basic necessities were provided. The frequent communication by the entire staff was timely and extremely helpful. The location is in the heart of it all. Noise? I wouldn't necessarily call it noise but I would call it "sounds of activity". Keep in mind this location is active and thats exactly what we were looking for on our stay. Open the windows and experience the views and sounds of one of the worlds liveliest cities. It will all be right outside the front door. Restaurants, shops, metro and buses were all less than a 1 minute walk away. We absolutely loved the experience and would highly recommend this apartment to anyone looking to be centrally located in Madrid. You will not be disappointed with this choice. Tom and Jenna