Andres was the best! He helped us with details to get there effortlessly. He spent a great deal of time to acquaint us with the apartment and its features, the area and even helped with transportation for the airport and a side trip to Segovia. The flat was so well located that we walked everywhere! Best for two people. There was a/c for warm weather but didn't need it while there. The building had a lift and was very clean too.