We had a fantastic stay at Andrea and Daniel's place. Communication was friendly and clear at all times. When we arrived we were shown around the apartment and received a helpful list of sightseeing and dining suggestions. There is also a clear guide in English and Spanish left on the table for you. The apartment is clean, comfortable, stylish and, most importantly, in an excellent location. The vast majority of sights which we wanted to visit (Prado, Royal Palace, Plaza Mayor, Retiro Park etc) were within walking distance, and the one that wasn't (Bernabeu) is easily and quickly accessible by Metro or the hop on/off bus. The picturesque Plaza Santa Ana is virtually on your doorstep, and surrounding it are highly recommended bars and restaurants. On our last night we realised the firm which we thought had arranged a transfer to the airport for us had failed to arrange this, but within minutes of messaging our host Jen to see if she had any taxi suggestions she had booked the taxi herself. This went above and beyond, and was greatly appreciated. When dealing with an issue like this at short notice in a country where you don’t speak the language, this sort of assistance makes all the difference and is one of many reasons why I would recommend the apartment to anyone visiting Madrid. Amenities, location and service all top class.