I had an amazing stay here. The check-in process was all virtual but seamless. During my stay I slept really well (which was a surprise for my first time in a hostel) and there was minimal, if any, disruption from other neighbours. The location is perfect if you want to spend your days exploring Madrid and socialising in the evening. There are lots of boutique stores, cafes and bars in the immediate vicinity. The nearby falafel place (Falaferia) was incredible. I didn’t need to speak to the CC staff much during my stay but when I did they were super friendly and addressed any queries I had very promptly. I would absolutely stay here again.