Alessandra wasn't available to check us in when we arrived but she communicated very well and efficiently and had a very welcoming friend greet us and check us in. The neighborhood is great and her place is less than a 5 minute walk from the main Gran Via street where a lot of shops/restaurants are located. The room was very clean and well-decorated, looking a lot better than the pictures. My friend and I truly felt at home in her apartment; she let us use her washing machine and clothe-lines freely. The listing also includes private access to her living room attached to the bedroom that has a couch and TV.