The reviews don’t live up to the experience. This was our first time traveling to Europe, and this was the perfect place to stay. The location was safe and central. The local square was lively, but not too loud. It was a 6 minute Uber to Madrid’s shopping district and any central locations. The restaurants near by were amazing. There is food, night life, currency exchange, etc within a block. The amenities, especially the fireplace, was very nice during our winter stay. Juan was responsive and answered our questions promptly. Overall, a wonderful experience in Madrid thanks to Juan.