I was wavering between staying at a hotel or an AirBnb because, typically, hotels offer concierges who are super useful in providing advice and assistance when traveling somewhere with a different native language than where you're from, but AirBnbs are often cheaper. I'm so pleased I chose this AirBnb because Elizabeth went above and beyond, offering me more than any concierge would. She offered tips for each neighborhood, helped me make dining reservations, and arranged a cab for me because I was departing before the metro was in service. She is exceptional.