The unit we stayed in was not the unit we booked due to a leak in the original apartment. Pepa let us know that as soon as we arrived and said we could cancel, but it was Pride week in Madrid and it would have been difficult to find anything else. Overall the apartment served our needs but was not as nice as we had hoped for. The decorations could use some updating, but the air conditioning worked well. Pepa was very responsive when we needed help with the washing machine.