My stay at Andrea's made me consider to stop staying in Airbnbs and to go back to hotels. The facts: my girlfriend and I waited 45 min on the sidewalk at midnight trying to check in while Andrea was not responsive on phone nor message.As we were looking for hotels nearby, his niece miraculously opened us the door. Andrea first reply was 36 hours after we checked-in. Then a second problem occurred: there was a recurring noise coming from the ceiling in the bathroom that was waking us up several times a night. To give the most accurate review, I would still add that the location is great and the apt amenities and design are good.