The host was very rude doing negative comments about our nationality she said “ this is Spain no United states” and she canceled the reservation after almost 50 minutes of check in process. Host made long recommendations about the lights, doors, t.v , dishwashers, keys, furnitures, plates .... host gave us the keys of the loft and when she was in the street in front of the building She decided to cancel the reservation after we told that we did not understand all the extensive recommendation that she told us, also the loft has a bad smell of molding , host was angry when we said about the bad odor of the place. We did not cancel the reservation, we have the right to communicate to the host our view about the place. Host does not care about my parents of 70 and 74 years old and my uncle of 65 years. Was about 7:45 pm and we have to search for another place setting in one restaurant two blocks walking from the property rented. Was a terrible experience.