I was already expecting a friendly and thoughtful "Superhost" before arrival, based on my previous Airbnb experiences and the guest reviews of Fernando, but he is so much more - hospitality, kindness, passionate, knowledgeable, professional, and genuinely treat people with heart.
My trip started with delayed luggage, to complete the reporting process in the airport, my check-in time was delayed more than 2 hours, and Fernando stayed and waited, just to make sure that he would give us the introduction of Madrid and the apartment well enough, he even shared more than 50 local tips for sightseeing and authentic experiences in Madrid, which was extremely helpful. He was very kind to check with me daily regarding of my luggage status and helped me hugely with luggage delivery arrangement, as obviously I have language problem with the Spanish-only baggage service center.
The apartment locates at the center of Madrid, walking distance to all spots for sightseeing, dining, drinking, and shopping. It is a cozy place with everything listed on Airbnb page and basically every single thing I need. There is a 24-hour supermarket nearby, and plenty of restaurants and bars for hangout in evenings. It is a quiet and safe area, and Madrid is a beautiful sunny city.
I may visit the city and Fernando's apartment again, for Real Madrid matches in future!
Thanks for everything, Fernando! You are the BEST!!