We arrived late afternoon and the area was BUSY but we found the place easily. Communication was good but we had to wait on Jesus for a few minutes by pulling up on the side of the road with our flashers on. We were nervous we'd get in trouble but there was room to pass and the police drove by a few times and didn't give a 2nd look. Jesus arrived and my wife stayed in the car and we took the luggage up to the apartment then back down to the car. Jesus jumped in and guided us the the private parking garage. So to be fair to potential guests this garage is not real close to the apartment. It's maybe a 10 minute walk and it's not easy at all to get your car in and out of that garage and we were in a tiny Toyota Yaris. When I say it's not easy i mean it's not easy at all. It's best to have somebody guide you so you don't hit a wall. Just something to be aware of if you are renting a car. If this is your only place to stay in Madrid I wouldn't even rent a car but we drove all over Spain. I have some mixed feelings about the apartment. It's very busy and loud with so many people out and about. That's great! And that's bad because it only stops at about 2am. It sound like people are right outside your window yelling the whole night. Earplugs are a requirement or you won't get any sleep. In addition the beds are not the most comfortable and there is only a bedspread and fitted sheet. There are no other sheets or blankets so I had a hard time getting my temperature right but I'm a picky sleeper. I never got a good nights sleep there. There are a ton of places to eat within a 2 minute walk and there are many of the big tourist sites if you are ok with walking 20-30 minutes including the Royal Palace and the Prado Museum. We left on Sunday morning and that was quite an experience. They have a massive market on Sunday and the streets are all closed down at 8am right in front of the apartment. We left that morning to go to the airport at 715am and it was not easy to get to the apartment to load our luggage. I seriously thought we were going to get trapped in there. I wish our flight was later that day so that we could have experienced that market. Overall the location and value are great but just take note of the street noise and free parking if that's something that would be a major issue for you.