I have mixed feelings about this airbnb. The host Susana kindly let me check in early so I could explore the city right away. It is a nice and comfortable flat. And its location can't be beat: Museo Nacional Centro de Arte Reina Sofia, great restaurants and grocery shops, and other places within walking distance. In terms of the host's responsiveness, she was pretty OK. I appreciate that she sent a maintenance guy when I requested a fix of a house property.
Nonetheless, the stay of this airbnb was challenging and displeasing. When I first checked the house, I reported the host the condition of a window handle--which was broken so the window was left open every morning. Nothing was done about it. Unfortunately, in the third night when a wind was really strong, the window was violently slamming throughout the night, and I couldn't sleep in the bedroom. Aforementioned, I requested its fix, and the maintenance guy repaired the next day. It is regrettable that this whole disaster could have been prevented or avoided...Because of this matter, I contacted the host and should be involved in long conversations with her. Besides, because there was no manual or instructions for the house, I should ask her basic questions. As a result, I contacted the host more often than I've ever wanted or ever done with other airbnb hosts before. Given that contacting a host after check-in is one of the least things I like to do, the situation I was in definitely was tiring and uncomfortable. In short, I won't recommend this airbnb.