This was a small, cute apartment in a great location. Everything was clean and as expected. We were able to leave our luggage early prior to check in. When we got back to check in they were not quite done cleaning, which was no big deal really...we just waiting 5 minutes or so. There was some construction in the apartment next door during daytime hours only, so it was a little loud at times (we were jet lagged so trying to nap). My main concern is that Paula was very responsive up until after we left Madrid. I thought I had left my glasses in the apartment, so I wrote to inquire about it, but she never responded. A week later we were back in Madrid and I wrote to her again, but again no response. Luckily I don't need them all the time, but I thought this was very inconsiderate.