Melvin doesnt rent out his home but rather owns many apartments that he rents out as a business. As a result, he does not care about the condition of these apartments. At first Melvin was very responsive and helpful; however, when the shower was dispersing dirt-filled water and then began leaking all over the bathroom floor, we could not get in touch with him and instead got his assistant who barely spoke English and told us to turn the water off in the apartment and we would need to wait until 11:30am the next morning until everything could be fixed. She offered no assistance and instead agreed with us that we should leave and get a hotel. We then requested our money back through the Airbnb website. Melvin accepted the request quickly, but not once offered an apology for the condition of his apartment.