We really enjoyed our stay at Plaza Mayor! The apartment was very clean and cozy and very centrally located. We were able to get around with no difficulties! Noelia even offered to have a car pick us up at the airport which eased our arrival in Madrid. Noelia was very responsive to any of our inquiries. But I think the best compliment I can give is that my husband said he felt like "he was coming home" each night we returned to the apartment!! The bed was very comfortable and the apartment itself is very quite!! No street noise or chatter, so falling asleep and sleeping in was easy!! If you are looking for a great central place to stay while in Madrid, this is the place you should try!