Very bad experience with the host agency « « charming » » concept, which has been all but charming.
We strongly recommend all travellers to avoid treating with them. We did dozens of Airbnbs in various countries, that all turned great.
This time communication was worst than anything and we were locked outside the appartment at night with no other option.
You will be told that « the host was on a motorcycle so he could not answer your 10 calls and 15 messages over a 3 hour period »
« Charming » concept will even deny the payback of the night when we did not sleep in the appartment
This is truly a shame and unprofessional, even if the appartment is nice and well located