The location is superb. Walking distance to a lot of attractions, restaurants, and neighborhoods. Though there was some surprise cosmetic damage (broken refrigerator door, stained couch, loose doorknob [the lock worked fine]) and the location felt a bit damp, I felt safe and slept comfortably. I did not meet Melvin, but Martin, his point person, was just as helpful in person as Melvin was via messaging. Great team.