It was a very easy experience as Vanesa coordinated the pick-up for us. Her recommended Taxi driver was very kind and helped us pack our very large suitcases. When we arrived, Laura was there to welcome us and introduce us to the apartment. The apartment is in a great location! It was walkable distance to everything; we bought a subway ticket but really we could have walked most of the trip. The apartment was also great because next door is a grocery store so we could grab snacks and water. The subway entrance is right there so it was a breeze to use public transportation. The apartment worked really well for the three of us. Thanks, Vanesa!