Ana is such a wonderful woman, she was very friendly and helped me with anything I needed. The neighbourhood of the apartment was really nice, I walked to all the sightseeing spots (except the football stadium). The apartment looked like in the photos and had everything I needed. The temperature in the apartment was great and it was big enough for me. Much better than a hotel room! Madrid is beautiful! Only negative point I have was the shower head which was a bit loose and a little small for my height (1.76m). Nonetheless I had a fantastic week. Thanks Ana!