My family and I were in Madrid this past weekend, as the world unraveled due to COVID -19. Luis the contact for this Airbnb was truly amazing!!! He was very accommodating and this place was very comforting during our time of uncertainty! We had to cancel the second night of our stay last minute d/t leaving Spain early. He was very supportive and instantly offered a refund to our second night. I can't say enough. Even prior to our stay, Luis was always communicating with us regarding our stay. Thank-you Luis for making a scary time in our vacation more comforting.