I would highly recommend this lovely apartment for any families visiting Madrid. We had a wonderful time staying here! My son is on an abroad in Madrid this semester and had invited my mom and I to come for a visit. It was a perfect place for us; we each had our own bedroom.
The hosts were so helpful with information and even arranged to have a taxi come pick us up. Our flight got in very early and they were kind enough to allow an early check in. Román is a fluent English speaker. They have a welcome book at the apartment in English (and Spanish) with a wealth of information. At one point we lost electricity briefly and when I messaged them about it, Angeles actually came over to make sure we were okay and knew what we needed to do had everything we needed. (HINT: Don’t run the dishwasher, washing machine and stove at the same time! Lol!)
We were so grateful for the umbrella in the closet and the ceramic high 2000 watt hairdryer in the bathroom. The WiFi was great. The apartment met our needs perfectly and was very comfortable. We cooked 2-3 meals/day in the kitchen and so appreciated the small appliances and assortment of pots, pans, cooking utensils, etc. There is a little Dia grocery store a short walk away (about 2/3 of the way to the metro.)
Be sure to have your host demonstrate how to operate the keys for the front and apartment doors because they like to be turned a particular way, which was not completely obvious to us initially. Also, it took us a few days to figure out how the shudders on the windows worked, so for those of from the USA who are not familiar with those wonderful things, you pull out the strap to the right of the window and the metal shudders descend and put the room into a pitch black state even on a sunny day, (so if you like to sleep in like I do, they were A-MAZING!)
While the apartment is a short metro ride from the heart of Madrid, we did not see this as a drawback because it was a much more quiet and restful neighborhood to come home to after our adventures in town.
We bought a metro pass with 10 rides on it and refilled it once. This was a good value for us at just over 12 euros because we could share it among family members. The tourist one was for unlimited on/off, but we weren’t riding enough times per day to make that a good value.
So grateful to have found this gem of a place! It was just perfect for us. And what an amazing value! I would highly recommend it for any families visiting Madrid.