Jacqueline gave helpful tips on arriving to the apartment from the train station and stayed in frequent contact leading up to our stay. She arranged for someone to show us in Sunday evening and that person was prompt, helpful, and cheery. They even made taxi reservations for us to get to the airport following our stay! The apartment itself was tidy and spacious. It was easily accessed by cab or metro. Despite being at the end of a busy pedestrian plaza, the apartment was quiet and secure.