The apartment is comfortable and great for a family and/or business trip. It was cleaned and cozy. He provided brochures and books to know “what to do in Madrid”. He had an extra comforter, cleaning supplies and baby supplies if needed. He had snacks, coffee, cookies, bread and other things for us to use during our stay. Washer and dryer were provided, coffee maker, blower, flat iron for the hair, shampoo and body lotion. Since we didn’t have a phone, he kindly called the taxi for us to go back to the airport. The metro station is a 5-6 minutes walk from the apartment and he provided the card, so we just needed to recharge. Would definitely recommend!!