Laura was easy to communicate with and her colleague Antonio was there to meet me at the scheduled check in. The apartment is very clean, has a great kitchenette, and a comfortable bed and sofa. The location couldn't be better. Lots of great restaurants, bars, shops etc. and public transport and city center are close by. And the complimentary bottle of wine was a nice touch! It's a tight space but great for one or two travelers. I would stay here again!