We had a wonderful stay at Helena's place. From the outset, communication was fantastic with Helena being extremely flexible with check in and check out times.
Many thanks go to both her and her niece Ines for securing us a reservation at a local restaurant on our behalf when there was no option to book online.
Check in was painless - Leticia was extremely friendly and was there to meet us on arrival.
The apartment is amazing and the pictures do not do it justice. Spotlessly clean and spacious, we felt extremely comfortable staying there and it had every amenity you could possibly wish for.
The apartment is in a fantastic location, and in our opinion, in the prettiest part of Madrid. Nothing is too far away, and we liked the fact that whilst it is extremely central, you can get a great night's sleep here - the bedrooms overlook an internal courtyard rather than the street. From reading a number of reviews on other apartments, noise can be a big issue in Madrid, and whilst we wanted to be central, we didn't want to be kept awake all night. The apartment certainly ticked all of the boxes.
So in short, if you're looking for a city break staying in a quality apartment in a fantastic location, this apartment and its hosts cannot be beaten! Thoroughly recommended.