We didn't get to the apartment until after 21:00, but Alvaro gave us clear instructions on where to pick up the key and how to access the apartment. The apartment was situated in a lovely building, very clean and a nice lift. Everything in the apartment was as described, and we were very comfortable there. It was ideally situated for the things we wanted to see while we were in Madrid and the nearest metro is just a few minutes away. Only small criticism was that I would assume the shower had needed some remedial work and the base had been left unfinished which was a bit unsightly. Other than that, which I'm sure will get fixed, everything was ideal for us and I would recommend to other travellers who want a comfortable central place to stay while in Madrid. Thank you Alvaro!