Ana was really friendly and helpful. She was waiting for us at the house for our check in and she explained us everything that we needed. The house was really nice. We were 4 persons but the sofa-bed was really big so I think that it is also a good place for 5 persons. We had always hot water and heating (necessary for the winter) as well as a kitchen fully equipped for cooking. The location is really central as you can visit the most of the things in the center on foot so, at least for us, the metro was not necessary. I stongly recoment this place!