Our experience with Ana was great. Prior to arriving she was very good about communicating with us and even sent a list of suggested places by categories. On our first night we went to one of her recommended places (Cafe Central) and found a great live blues band and had good food and drinks. The apartment is modern and had many amenities, it pretty much had everything we needed. It is also very close to many attractions and is around the corner from a 24h market and a metro station (which we didn't use since walking was beautiful). The only down side is that the neighbourhood can feel a little unsafe at night but I would still 100% recommend.