Wow! This was one of, if not THE nicest experience we have had with AirBNB. Noelia and Mario were amazing hosts. We had some trouble figuring out the washer/drier and had to call for help. The response was almost immediate and someone was sent over right away to help. They helped us with restaurant recommendations and reservations and helped us secure transport to the airport. The space was gorgeous with modern appliances and furnishings throughout -- no Ikea furniture here! Everything was in perfect working order (good plumbing and water pressure). The wifi was fast and strong. Plaza Mayor is a busy and noisy place but with the two sets of windows it was completely quiet inside. We found the location the perfect base to best explore the city. We cant imagine a more central location. Several weeks before our stay was to begin Mario sent via e-mail a whole package of information....things to do, places to eat, grocery stores, how to get to the apartment etc. We found this information very useful - not every host does this! We felt very safe here. There is a very kind doorman during the day and the door to the apartment itself has the most intense locking mechanism I have ever seen - nothing is getting through that thing (wish I had that at home). Madrid is an incredible city and we hope to return and when we do we wouldn't consider staying any where else. The only thing missing was a clock. Amazing stay.