This was our first AirBNB experience and my family and me couldn't ask for more. Raquel was wonderful, helpful and kind. We had special needs for check in and out and Raquel really helped us. She was so kind to leave us some groceries due to our late arrival. Even it was late she stayed to give us some tips on Madrid. The apartment is new, fully equipped with all we needed. Also the location was perfect. We really enjoyed our stay and can truly recommend on it.