My review is going to be a bit long and speak mainly about the host .
At first Daniel was great and very responsive to my message and the initial impression was really good , it was my second time in Madrid and I was happy to have this place and very responsive person to work with .
The problems started later on after I came , the unit was extremely hot and there was only 1 portable ac in the living room that didn’t help much , it was impossible to stay in the rest of the house so be aware of it during the summer when there is a heat wave .
I asked Daniel what can I do cause I wasn’t able to sleep she offer me to put bottle of frozen ice next to the fan , as you can imagine it didn’t really help much and I couldn’t sleep well .
After a week in the apartment I couldn’t take the heat so I asked her to check out early because of that.
( also they not allowed to do Airbnb there and police knock on the neighbors and taking documents so be aware)
I asked her to check out early ( 3 days before ) because all of this issues and she was charming and said no problem I thank her a lot and wrote her a nice message , then the next day she said no you misunderstood me , you can check out early but you are not getting any money back , if you are not happy you can write a bad review I have 4.88 stars so I don’t really care . It ought it was very bad replay to a client that paid money to stay in your place .
I’ll summarize
Pros:
1)Good location
2) the apartment is big and can fit 3 people
3) the price is reasonable
Cons :
1) any moment police can knock on your door ask for documents and even take you the the station v because Airbnb not allowed in this building
2) no ac beside a small portable one in the living room they rest of the house is BURNING
3) Daniel is going to be nice and responsive until you ask something that she doesn’t like , she will become rude and an pleasant person
Even tough I’m a host myself and know how hard it is to keep everyone happy there is a minimum of respect to a client and Daniel isn’t really aware of of . My review is 1 star .