Check in was a nightmare. Keys were not where they were supposed to be. Information on where to retrieve the keys was not sent a day beforehand as promised. Falsely stated as being at Locker in The City and they were not. All this while a Taxi was waiting on meter time. Interior of apartment was great and clean and tidy and exactly as per the photos. Outside was a misrepresentation. Graffiti all over the access door but photo is cleverly taken from another angle so that you dont see it. Neighbourhood is not was not as it was represented to be. Host was unresponsive when contacted about issues other than to tell me there will be no refund!