Alex was a brilliant host for our Madrid stay. From our initial enquiry until our departure date he and his family made sure our queries were answered and that we were well looked after. The lovely apartment is exactly as described and the location is just amazing - we could not have wished for a better set up. It was quiet, clean, spacious, cosy and just steps away from most of the key attractions in the city. Comfortable beds, great shower, lots of helpful guide books, brilliant heating system (it was chilly over the Halloween weekend!) and fully equipped kitchen. Being able to step outside and eat in great restaurants and visit the Prado in just a few minutes walk was really special! HIGHLY RECOMMENDED!