Charo and her family were very welcoming. We were only with them for one night, but we had a great time with them. We had a wonderful conversation. They are located right in the heart of Madrid so very accessible. Charo does a great job of keeping you informed prior to arrival so you feel like you know her before you even get there. Gracias Charo! Quedamos con las ganas de regresar! Feliz Año Nuevo!