Before my arrival I asked Juan if it would be better for him that a friend of mine (living in Madrid) went to pick up the keys, cause our arrival was scheduled for 11pm, but he told me he have a pub downstairs, so no problem for late arrivals (without any specific detail about the closing time of the pub).
We arrived in Madrid an hour and 30minutes late, because of our flight.
Just arrived my spanish friend called Juan to warn him but he was sleeping, he responded very angry, screaming and saying it was too late. Our problem, he was sleeping.
We found by ourself the bar, called to notify our arrival..but the waiter tell us the bar closes at 1.30am and nobody can wait for us more than 10 minutes.
To arrive on time we took a taxi from the airport but on arrival (1.34, I checked) there was none.
Luckily we found an horrible hostel with 5 free beds .. but if there were kids? girls alone? We were very displeased, of the phone call and to not find anyone waiting for us at the bar.
We took the keys the next day. The house is spacious and has two bedrooms and two bathrooms as photos.
But The sofa bed was broken and we can't open it, we were five guys but my brother had to sleep on the single sofa instead a double bed (and he is very tall), we had not been warned about that.
End with a bang: he told us to wait his assistant for the check out..but he never arrived. We waited 20 minutes and gave the keys to his friend in the pub downstairs, because the time flight departure.
The house and position are ok, everything else was a disaster.