Mario was waiting for us at the apartment. He gave us a warm welcome and provided us with all the information we needed to make our stay pleasant. The apartment was impeccably clean and well appointed. The location could not have been better. we walked to all the venues that were reachable by foot. The last day we were there we rented a car and were able to park it in the parking garage right under the Plaza Mayor below our apartment. Mario took the time to accompany us to the garage and help us with our luggage to the car. He was a most gracious and helpful host. The Plaza Mayor Deluxe is the place to stay in Madrid!