Luisa is very familiar, i have no issues during y staying. I'm glad I was able to use the chicken and the small table to do remote work. They have a little dog that is very friendly. The room is very comfortable and the space is as advertise. No complaints, actually I'm really thankful of meeting Luisa and his son Marco. If you are looking for short or long stay, this an interesting place to stay. Near Atocha and metro station 2 blocks away, easy to move around Madrid.