Checkin and checkout were very nice and uncomplicated. we got 2 keys. we were really looking forward to the skyline that was mentioned in the description. we were a bit sad to find out that there is no skyline and the apartment is on the ground floor. The apartment itself was nice. however, there were some shortcomings. In the left bathroom, the shower is heavily infested with mold. The toilet flush was broken and difficult to operate. Also in the kitchen was a closet door and a stovetop broken. The biggest problem was the daily hot water issue. the apartment was very cold because the heaters didn't work. we had to wait for the technician every day to take a shower. All in all, it was unfortunately not so nice for us.