Hello community,
Very bad experience for my stay from friday to Monday. Solo 1 heat machine on the living room wall for this huge flat and it did not work the entire 3nights/4 days. Only cold wind was blowing, even saying 31degres on the hand operating device. We were freezing cold me and my girlfriend. Not 1 heat machine in the bathroom or room neither.
Besides, in the shower the hot watter did not work past 2minutes of using it. And we tried for a long time to wait for it to return. Every time and everyday we wanted to take a shower, the same story. Imagine 2minutes of hot water for 2 people in the morning and same by evening. Well....struggling for a quick clean up...
At check in, they did not talk about the heat or the hot water and did not help during week end when we shared the problem.
To finish, nobody came for check out on departure day to notice the cold & shower problem, so that they could not have proof of my sayings, in purpose.
They just replied me today "thursday" that there was not any problem of heat or hot water in the flat so they will not make any commercial hand on my paiement of 361€+ 25€ extra fee for entering flat past 8pm.
Scandalous experience,
Thank you dear community.