Location, location, location! This apartment is located in such a vibrant neighborhood, don’t let the graffiti fool you. When you walk out the doors, you’re welcomed by busy passerby’s on foot, people enjoying their morning coffees at little cafés, and local shops. You are a less than 10 minute walk from Gran Vía and if you keep walking that direction you’ll eventually hit Puerta del Sol and Plaza Mayor. Local friends told us the area the apartment was located in is not very good, however we felt very safe even walking back late at night. There was always a lot of people around at all hours of the day. The apartment building has an elevator which is a plus when you have large pieces of luggage. The beds were not all that comfy but tolerable. The towels should be replaced or definitely need some fabric softener, they were very rough and harsh to use. If you need to wash clothes, just google how to use the washer/dryer. We just figured it out by trial and error lol. This place really is worth the value and great when you just need the basics and a great location. And I highly recommend María, she was fantastic! She allowed us to check in a little early, allowed us to check out late, responded quickly, and made sure we were taken care of. Overall, our stay here was great and would definitely stay again!