Terrible hospitality. When I arrived, there was a rack of the previous guest’s wet sheets and linens taking up the entire balcony. The apartment is very small (but beautiful), so a giant rack full of totally wet laundry is extremely cumbersome and feels invasive. This is not normal, and not what I paid for, so I immediately messaged the host asking them to be moved and offering to take them to the roof myself. No response for four hours, then finally a reply suggesting I bring it inside or contact Airbnb for a solution. (??) Then had the nerve to say that because they also pay Airbnb, that Airbnb should be responsible for the fact that they choose to use the already very compact space to dry the previous guest’s laundry. They act helpless, when in fact this is a greedy tactic to save money. They should pay a cleaning service that will take the laundry out of the space. I had to cart the laundry in and out for the next day while it dried then take it all down and put it in a closet. I notice now that I complained to Airbnb they have added the fact that there is going to be wet laundry drying on the balcony when guests arrive. Funny, the host told me that this was because of some problem with the previous guest leaving late, and now it is presented as the normal. Bad vibes, will never return. It’s a shame, because the apartment is in an awesome quiet location near gran via and chueca and is super charming and elegant. If you don’t mind a total lack of customer service and wet laundry taking up your tiny space, by all means!