From the moment we booked online Alvaro was nothing but helpful. Check in was smooth and Alvaro took lots of time to give recommendations and mark a map for us. He is also very interesting to chat with. The apartment wins the award for most stylish airbnb we have stayed in. It has all the amenities you would ever need and then some. He left us with fruit, water, coffee, tea, cookies, snacks, wine and milk. The apartment is ideally located in a very nice neighborhood with great restaurants and bars. It is very safe and you will see tons of people out well into the late hours. You are also close proximity to all tourist attractions. The location of the apartment, while in a lively neighborhood, is very peaceful and quiet. Alvaro even arranged for a taxi to take us to the airport. I can't imagine staying anywhere else in Madrid but here!