First of all, room is in the most vibrant area in Madrid. Location is the greatest advantage of taking the room, unfortunately it is probably the only one.
The bathroom was missing hot/warm water, both tap and shower.
Wifi was not working at all.
Coffee machine could be an advantage but it has limited “working hours” and also does not taste like coffee at all.
Provided “muffins” were expired by roughly 3 months.
The noise inside the building is horrible. You can hear every person currently renting a place, and basically everything they are doing.
PS. I suggest to take your own towels, the ones provided by Cruz were kinda not-so-fresh and small.
Place is 3/5 only because of the location which, once again, is astonishing.