Laetitia was very helpful in giving us instructions on how to get to her place from Atocha (train station) and very responsive leading up to/during the trip! She also gave great eating/ local tips. The place was very nice and clean. Entire bottom floor of her home was for our use. She lived upstairs so accessible if we needed anything (we ended up needing some more toilet paper). 5 min walk to metro and 30 min into Madrid city center! Overall very pleased!!