Francesco's apartment is big, bright and beautiful. It's exactly as listed in pictures. It's very modern, and comfortable for a couple or a small family. It's well located on a quiet street, and quiet inside. My main concern with the property was checking in, which was quite difficult for me. Here's how it went:
- Prior to check-in, the property management company mentioned all the check-in information was in a link they shared. However, the only information in the link was basic info like the address, wifi and heater instructions, and check-out. I asked a few times for more information, and then finally received a message about where to pick up the keys.
- I arrived at the key pickup location, and was asked for a code to access the keys. I wasn't given a code for the keys and the property management company kept insisting it was in a webpage they shared, but it clearly was not.
- I arrived at the property and the only description I had to find the apartment was " primero exterior izquierda". I tried a few doors that matched the description, but the key didn't work or there were people in the unit.
- I called the property management company, but they also didn't have much more information than this and not very helpful. I eventually found the correct apartment, and the key is very difficult to unlock the door, which made me feel like I had the wrong apartment. Some photos and a better description of finding the apartment would go a long way.
One more note is we would have appreciated some coffee for the nespresso machine, and the cleaner missed a few cigarette butts on the floor, and someone else's socks.
Directions for others who might stay here: enter the building, take the first stairs you see on the right (past the mailboxes, before the courtyard), walk up to the first floor, turn left, and there are 2 doors. The apartment door straight ahead is the correct one, though they key is extremely tough - you'll have to fight it quite hard to the point it feels like it will break.
I realize I come across as a complainer, though I promise I'm not, I'm hoping this helps other guests and the management company make things easier for others as I'm one of the first to review the property.