Francisco and Flor were very prompt with communications and were flexible with check-in, which was helpful given our travel schedule. The home is in a prime location for exploring the city - it's in the district known for night life, so there's plenty to do nearby, but it's on a quieter street so you aren't disturbed when you're trying to sleep. Flor was an incredible hostess who went out of her way to help us, even after we had left Madrid; she also offered recommendations based on our interests and travel styles, and our trip was so much better for it. If you're traveling to Madrid, I absolutely recommend staying here!