MADFlats was very communicative prior to and during my stay. The check-in process was a bit confusing and the cleaner was still cleaning (and not wearing a mask, which made me uncomfortable) when I arrived at 2:00 pm for check-in. There were small bugs in the apartment and the bathroom soap dispenser was broken when I tried using it. The coach was very uncomfortable as well and seemed to be broken. The pictures online are certainly much nicer than reality. The location is perfect though and I could walk everywhere during my stay. There is a good breakfast/brunch restaurant right across the street, and caters to vegetarians.