Sylvia was communicative and never left me worrying about details around the accommodations. The apartment was perfectly outfitted for my family of 3 adults. We felt very welcome in her home and neighborhood. Sylvia greeted us at the door and spent a bit of time sharing details of her city and neighborhood, so that we would have the best visit possible to Madrid. We couldn't have asked for a better host. I would recommend this accommodation and host, without a doubt!