Rafaël was not present for the check in nour the check out but the people who took care of us were really kind and helpfull (we had a problem with the internet box and they were really reactive to solve the probleme).

The location of the appartment is perfect, in the center of the Madrid with many bars / restaurants, near metro, bus and every convenience. Everything in the appartment was according to the description.

We trully recomand this place, especially for the hot terrasse !!