Victoria and her flat are real gems! What a truly memorable visit we had to Madrid thanks entirely to the wonderful assistance provided by Victoria and her colleagues. George was extremely helpful in getting us into the flat and oriented to the neighborhood (nearest grocery, best paella and great tapas). The flat is lovely – it look exactly as promised in the photos and was decorated and equipped beautifully. It was also well laid-out with a large bathroom, easy to relax in, and just a few steps from everything we needed or wanted -- it really was just behind the Plaza Mayor!! The flat was a perfect place to be to get acquainted with the neighborhood and the city: The San Miguel Market is amazing and you must go there for the true flavors of Spain! The Sol Metro station was a less-than-five-minute walk from the flat and meant we could easily get around the city (we bought 3-day passes) to see all the museums AND could easily reach outbound train stations for a day trip to Toledo (Atocha) and for our departure for Burgos (Chamartin). We recommend this flat to anyone wishing to explore Madrid from the center of the old part of the city and we would absolutely stay there again! Brava, Victoria!!