Elizabeth was away but her Mother, Berni was there to greet us. A very warm and friendly welcome. She was very helpful in tips of where to park, where to buy groceries and ordering us a taxi (we speak no spanish and the Spanish speak very little English at times).
We had some technical difficulty in the appartment but the moment we told her she was in and took immediate care of the problem to our complete satisfaction. Truely amazing.
The appartment is located centrally within walking distance from main attractions such as the pallace, parque de el retiron, plaza d'espana and more.