Our host, Bo, was waiting for us at the aparmtment when we arrived. He gave us a tour of it, had keys for each of the three of us (a definite plus), had several adapters there for our plugs, had beds made and plenty of towels and even thought to leave coffee, wine and beer for us. Bo was always available to answer the few questions we had and when my phone went missing (stolen) he offered to go to the police and interpret for me if I wanted to file a report! Wi-fi worked perfectly.We loved the rooftop decks and the elevator that opened directly into the apartment. The location was wonderful - just a block from La Latina Metro, less than 1/2 mile (700 meters) to Plaza Mayor, another short walk to Plaza del Sol and several groceries and farmacias along the way. We loved this apartment and our time in Madrid and would gladyly rent from Bo again.