Ana was really helpful and explained lots of stuff to us. She also had a lot of info in the apartment that we made use of. Ana met us at the door and there were no problems at all.

The apartment is very very close to the beautiful La Retiro Park which for me (a keen runner) was perfect. A two minute walk and I was in the park. The circuit is 5km but you can stretch that out by using the inside paths. Very beautiful.

We found the area quite quiet and it's around 2 km from downtown Madrid where all the nightlife / restaurants and bars are. That wasn't a problem for us.

Accommodation was clean and tidy but could use a facelift. Perfectly functional though.