This place was amazing. My 92 year old grandfather, my parents, and sister stayed here and it was perfect. There is a lift and the rooms were spacious. Its near the Reina Sofia Museo and about 20 minutes from Puerto del Sol and Retiro park. If you are staying in Madrid I would highly recommend it. Its just outside the louder parts of Madrid but still able to walk to a lot of places. There is a great kitchen inside with supermarkets near by :D