We had a near perfect stay at Esther's place! Esther's place is located right off of Gran Via and is walkable to many major attractions including the thyssen museum, prado museum and the royal palace of Madrid. It's close to a few plazas as well including plaza mayor so there is no shortage of food, shopping or nightlife.
The apartment itself was extremely clean. Esther's place had the best shower and the best bed we have ever slept on at an Air BNB!! There is a lot of construction that is going on in Gran Via, but to my surprise, none of this can be heard from the apartment!
Esther had extremely clear check in instructions (although I failed to follow them due to jet lag). She even had laminated instructions inside the apartment for use of the washing machine and stove. These were very much appreciated.
We had noise problems from the neighbors across the unit for the first two nights though. The first night was between 2am and 2:35am and the second night was between 12:15am to 1:30am. I messaged Esther on the second night and to my surprise she answered. Esther was extremely helpful and even helped us file a noise complaint with the police.
The problem was short term since it looked like our neighbors were hosting guests, but everything else about our stay was perfect! I would not hesistate to book this place!