We loved our stay at this place! Consuelo and Alberto were very welcoming and helpful. (They work at the fun Curiosity Shop on the first floor, so we were able to pop in when we had questions. They had also provided us with email addresses and cell numbers, if needed. We hit a small glitch with getting on Wifi, and they quickly resolved the issue.) The apartment is very cozy, well decorated / equipped and centrally located -- on a pedestrian street one block away from Plaza Mayor. It is on the fourth floor, so you need to be comfortable climbing stairs. We would highly recommend this place!