Alvaro was great to work with, he was very prompt and helpful. We arrived late but he waited for us. As I am expecting I could not lift the bag, he helped my husband with getting the bag up 4 floors which was great and also helped us book a taxi for our early flight out. The studio was nice and in a great location. Very close to the metro and central with good dining options around. The only thing I would have liked is if the studio was cleaner but all the other things made up for it.