Before our stay, Alfonso was very quick in answering our questions. We arrived in the morning, Alfonso was at the appartment and we were able to leave our luggage in the appartment and go explore Madrid while Alfonso cleaned the appartment as previous guests had just left. Had a great stay, all we needed was at the appartment, wifi worked well and a big plus for the iPod music station. Location is superb, multicultural and supermarket/metro just around the corner. Would go back here, thank you Alfonso!