Though I never met Nuria as she lives in another city, she was always great with communication and her property manager Armando was nearby, came with keys, and organized the weekly cleaning of the apartment during my month-long stay. Lavapies is my favorite neighborhood to live in in Madrid, centrally located, small quiet streets that reflect the Old Madrid but also ethnically diverse. The apartment was fantastic, with 4 metro stops each 3-5 minutes away, and in walking distance to everything in the center. Apartment was on the third floor, no elevator, very clean and bright, with windows on practically all sides, kitchen well equipped, comfortable bed. The sofa bed is also extremely nice, unfortunately, there was a mechanical issue with the bed pulling out for a guest during my last weekend. When I informed Nuria she graciously explained that a previous guest had mistreated the bed and it had required repairs, and would promptly have it fixed again for future guests. An all-around great experience, highly recommend.