Unfortunately the first Airbnb experience I encounter a problem. The first night we arrived very late, we left our luggage in the dining room from which we could see the living room We found the apartment nicely decorated and were delighted. It was very late and we headed for the room. The next morning, crossing the living room for the first time I walk on the carpet under a glass coffee table and instantly I see the table split at the opposite angle into three pieces as would break a frozen lake ... at the moment I did not understand what has just happened. I wonder instantly if the table may have already been cracked? Panicked I immediately call the owner to report it to him and may get answers. A young woman, Virginia, who seems to take care of the logistics of the renting, answers. I explained her what just happened and tell her my surprise, my misunderstanding. At first I understood his coldness and his annoyance but I tried to explain several times that I just walked on the carpet, that it was the first time I entered the living room. My explanations did not convinced her, she tells me that the table was very expensive, more than 700 euros. I panicked completely and explained her again that I did not break the table. I ask her if it was possible to join the owner so I could explain everything to him. She tells me she´ll notify him and then contact me later. I was so anguished I decided to look for a glazier and found one a few meters from the apartment (Cristaleria VENEGAS). I needed to understand. I was also surprised by the amount of 700 euros. The table has a very simple design, composed by three glued glass panels forming a U to the reverse. When I shew pictures and explained the situation to the glazier he stops me very quickly saying it happens all the time, that glass was a very capricious compound, that can break alone if it is subject to changing temperatures, especially in apartments that can stay a few days without being heated in winter and in which the heaters are lit up. By the way I told him that the day before we had to turn on the air conditioner in heating mode because the apartment was cold and normal heating did not work. He also explains that the table could have received slight blows over time, or a violent blow recently and only gives way a few days or hours later and that for lack of luck I was in the wrong place at the wrong time. I ask him if he can quickly get me a quote to get an estimate of the table. Without any negotiation it evokes the sum of 300 euros including delivery. I´d never been able to speak directly with the owner so I decided to wrote him an email to explain what happened,...