Communication prior to our stay was excellent. George met us on arrival and showed us the apartment features. A Madrid guide book and maps were provided. Milk,juice,butter, jam and a selection of breakfast buns were provided. The apartment was perfect, clean and the washing machine much appreciated. The location was very central with walking access to everything we wanted to see. Plenty of excellent eating options nearby. Cesar met us on the last day to make sure all ok, a great touch. Highly recommended and much better than a hotel. A great introduction for us to Airbnb.