We were welcomed by Ricado he was at the street door waiting for us to arrive. Helped with the cases up the stairs and made us feel at home, with a run though the appartment and things to see and a list of good restaurants. As we were going to the tennis he also talked about the metro.The appartment was fantastic very homely and clean and in a great location 10-15min walk to all of the sights once you master the map. We would love to go back Madrid and to Oscar and Ricados appartment.