Clara was easy to communicate with and extremely warm! Her mother and brother met us at the apartment and helped us to get settled in. They welcomed us with a bowl of cherries and oranges which were so refreshing after our long trip. They provided water, milk, butter, bread and so much more. There were multiple mercados, restaurants and stores in walking distances. Everything was exactly as pictured. Perfect for our family of 4 (two teens). Will definitely stay again!