We enjoyed our stay in Ramon's apartment. Ramon communicated with us in advance of our stay to make sure we were met on arrival, which all went to plan. We appreciated the information about retaurants and other facilities in the area. The apartment is bright and airy and reasonably quiet considering its position overlooking the Plaza Santa Ana. The beds were comfortable and the wi-fi worked well - a strong signal pretty much all the time. The position of the apartment is fantastic as it is sited halfway between the major museums and the Plaza Mayor and Royal Palace, so it was easy to walk everywhere.