Check in was rough. When I first contacted Andrea Y Daniel I had asked about early check in and was told that maybe possible . A week later they said they could connect us with a service that would bring us directly to the apartment. By the way that service was wonderful a wallet was dropped in the cab and returned. The day before our flight I was told our check in was. 3.00pm but the service was dropping us off at the apartment at 9.00 am. When I asked about our bags they sent a link to. A service that was not very close and that the driver will only take us to the apartment. At the apartment at 3.00. And rang the buzzer number that was sent to us only to get a very angry residence who said he did not know me an to stop ringing his bell and then hung up. Call the emergency number but no answer. Waited for 10 minutes and then rang the bell again and told the resident I was sorry to disturb him but we thought we were at our air bib he was a bit more pleasant but said he had nothing to do with that. A few minutes later someone buzz us in but didn’t come downstairs but called to us. Surprise the 2nd floor walk up was a third floor walk up. Sixty six steps two flights for every floor. He was polite but really did not know much about the apartment or which button was the correct one. Place was clean the location was perfect the mattress needs to be replaced. The water pressure in the bathroom is incredible but no place to hang a towel. The closet for hanging clothes is large but short on places to store clothing . I think a maximum of two people.