AVOID THIS PLACE.
We arrived in Madrid at 10am (check in was 3pm) and at 12:30 Joe messaged me to say that the property that I booked was no longer available for some weird reason and that they were putting me on a different property that was in a completely different address and absolutely horrible. The property I booked looked luxurious, with nice wood floors, nice clean bathroom, pretty decorations, etc. The property we actually got looked like a 10$/night motel where you had to go through someone’s laundry room to arrive at the room. We were absolutely ripped off and we’re not able to do anything about it since they told us about the change just a few hours before check in. On top of that, there were no towels in the room and the advertisement said towels Included. When we reach out to Joe in the morning to get towels he took about 3 hours to respond to the point where we couldn’t shower before leaving. This place is a scam and I will report with abnb.
Bed was comfy