I stayed here with one other friend and enjoyed it quite a bit. Alfredo and Ricardo greeted us downstairs and carried our luggage to the place where they then handed us the key and provided a map and pointed some must sees and nearby stores out for us. I’d say the apartment was what we expected it to be by the description and pictures. As they say in the post it really isn’t for tall people due to the slanted ceilings and it is on the 5th floor with no elevator, but nothing really in their control just the way the building is set up. They responded to our messages very promptly and offered where to go and what to do when we asked. This was my first air b n b where I didn’t get the key from a lockbox which was no problem for us, but could be for others as you need to let them know when you’re going to be there which isn’t always in your control, but seems like they can be there pretty much whenever to let you in. They even let us stay until whenever we wanted the last day as new guests weren’t arriving until the following day and we had a late afternoon flight. I’d totally stay here again!