location was really good and easily accessible to the metro etc. it was on floor 4 with a quick lift. it was quiet in regards to the outside public. air con in bedroom is very loud, so we just put this on before bed to cool the room down. had a washing machine but we didn't use it. had all cooking utensils, a small hob and a microwave, no actual oven. check out and in was simple and communication was good. if we went back to Madrid, we would stay again.