Mario was so helpful and commutative during our stay in Madrid. Before our arrival he he sent us a travel guide with information about all the surrounding areas and neighborhoods, restaurants to eat at, things to do, and places to hang out. The place was so greatly located, we walked just about everywhere. Check in and check out was very simple. He also had a bottle of wine for us upon arrival which was a nice touch. Mario made his self available for any and all questions throughout our stay. Would definitely recommend staying here.