Rafael was very responsive throughout the process, and the actual check-in was super easy. Very clean, modern, and comfortable amenities in a great location. Just steps from Plaza Santa Ana and Puerto Del Sol, with convenient access to the public parking lot underneath Plaza Santa Ana. Plenty of bars and restaurants in the surrounding area, including InClan Brutal with great cocktails, food, and service right across the street. About a 15 minute walk to Museo Del Prado and Parque De El Retiro. Also about a 15-20 minute walk to Palacio Real De Madrid along Calle Mayor with great stops at Plaza Mayor and Mercado de San Miguel on the way.