A group of six of us stayed in this lovely apartment, and we would highly recommend it. It's centrally located in a clean and vibrant neighborhood within easy walking distance of many of Madrid's top attractions. The apartment itself is comfortable and luxurious and beautifully decorated, and we greatly enjoyed the time we spent there. We never saw Pablo in person, but he texted us throughout our stay to make sure all was well, and his wonderful neighbor, Ricardo, was always available to help us out with anything we needed. The apartment was also well-stocked with bedding and towels, helpful up-to-date guide books, and other amenities. We did have a few minor issues during our stay, like a Nespresso machine that wasn't working, and difficulty figuring out how to operate a couple of the appliances, but overall we loved our stay. One note of warning: The neighborhood is very noisy, and the apartment is on the second floor, so you will hear traffic noise even with the windows closed, which could be a problem if you're a light sleeper.