Roberts' place is in an excellent location(Salamanca) . Very good tapas bars & large markets nearby; the area is safe & not far from major tourist areas( I walked to all of them) . The building is good with a locked door or doorman . Robert or his employee(?) Marie are very friendly & helpful when they are there . But I never saw Robert & only met Marie once. I don't know if that was normal or not. So I was left to meet new arrivals every day. (There were 2 other rooms) Some were students or couples which was nice but it gave the place a youth hostel feel. The rooms are close so you do hear things like foot traffic or the bathroom being used if you are a light sleeper. Also my room was very warm due to summer temps in high 90s. Robert needs to buy a couple of fans .