Leo & Gretel really fell short on checkin and communication. I stood locked out of the apartment for 40 minutes with all my luggage, calling them and messaging them on Whatsapp and through Airbnb. In the end it was another guest that let me in; it turned out Leo & Gretel gave me the wrong combination for the lockbox.
It was over an hour from my reaching out to them before they got back to me, and when they responded they still thought that the code they gave me was right. So I’m not sure how long I would’ve been out there had I not been let in by the other guest.
Besides the pretty significant blunder in checkin, the place was nice. Clean and a short distance to the airport (it took some studying maps and an image they sent to figure out the route; it’s not a walking path you could just put in your phone)
If communication and checkin were better, I’d definitely recommend it highly for the price.