- The host:
The welcome message said they consider early check-in. I asked if we could arrive 20 minutes early. My request was utterly ignored.
Arrived at the property five minutes before check-in to find out they hadn't sent any info. So we spent ten minutes out in the cold with children and luggage as they sent check-in info seconds before time.
On the checkout day, they said we can leave our luggage in the nearby office. I called an hour before to confirm, then we walked just to find the office closed and the phone unresponsive.
-The apartment:
Other people had commented already, but the sofa was in such a bad condition (stains, smell, cushions falling down) it was impossible to sit.
No smartTV functionality, No Netflix.
Bear minimum amenities: three plates, no sponge and the like.
No heater. Aircon's outdoor unit made a helicopter noise. Extreamly noisy toilet took 10 minutes for the next flush.
Extremely disappointing experience.