Andre met us to check-in and gave us resources and details about his place and the city. The apartment was very cozy and well decorated with many windows so there was no need for air conditioning. There was an elevator to use for bags and if you just don't want to walk up stairs. Andre responded immediately when we had questions and was just a kind person in general. The location was great to walk and see the main attractions of the city like the Palace, catherdral, park, plaza, market, muesums, opera, and shopping district. We would love to come back to Madrid and would stay again.