The apartment has a great location, near everything. We did not meet Arturo in person but his friend Juan Carlos who did the check in, he was very friendly and helpful. He helped us with all the questions we had. We were 3 girls traveling with a little dog and the place was perfect for us. We shared the apartment with 2 students from France and hardly saw each other. It is located in an old charming building on the 4th floor. I have problems with my knees so it was a bit challenging for me when I was carrying my luggage. If you are fit, it should not be a problem.