The apartment is excellent. Very new, great furniture and perfect condition, just like the photos. Beds were very comfy
No physical reception but communication via phone messaging was perfect, even better than most hotels with face to face reception.
On negative side to score less than 10… the bedroom faced a very noisy street with lots of traffic noise, heating via A/C was a bit noisy and I missed some basic amenities for the kitchen (I think oil, vinegar and salt should be bare minimum! Although they provided coffee capsules, wine and other things)