Carmen is an excellent host. Warm and friendly, she couldn't do enough for her guests. Her good English also helped to make many of her visitors more comfortable. Whenever she could she provided extra help with directions around the town and tried to support visitors in many ways. These rooms are large and the faculties within the apartment are excellent, for example the use of the washing machine, hair drier and whatever you needed in the kitchen. The location was particularly useful in terms of finding the apartment as a stranger to Madrid and if you wanted to get outside of the city, for example to Toledo and el escorial, and especially for the airport bus. Incredible value for money and an amazing hostess. I can't recommend these rooms highly enough. One final point, the fact that there are several rooms within the apartment meant that although there was privacy if and when you wanted, there was often someone around to go do things with such as visit el rastro on a Sunday morning. Oh and if you like cats, there is a very curious one to play with. Go here. You won't regret it!