Vin quickly responded to all messages and was thorough in giving all the information we needed to check in. He even checked in a few days before we arrived, which I found reassuring. The apartment was exactly as pictured. It was quaint and comfortable. It was well stocked with plates, cooking utensils, soap, etc. The air conditioning was in the bedroom and even though it was mid July and very hot, we only need it at night. When the windows were open, we had a beautiful breeze in the main area and felt comfortable and cool. The balconies were a perfect respite after a long day out seeing Madrid. The location is definitely in the heart of Madrid. Numerous restaurants, cafes, close to public transport, very walkable to the main sites. If you do stay try out the Casa del Abuela on Calle Victoria or Inclan Brutal bar on Calle Alvarez Gato truly unique and both close by. As mentioned by others there are many stairs to climb so if someone has limited mobility it would be very challenging. We were allowed to check in early and were greeted by Carlos and it went smoothly. The area is bustling and noisy until very early morning for those who would be bothered by the noise, but with the windows closed, it was absolutely silent. I have stayed at many Airbnb rentals and Vin's place was truly a unique apartment that made us feel like we were locals living in the heart of Madrid. I definitely stay there again. Thanks Vin