Giulia is gracious and very quick and kind with responses to any questions. This residence is wonderful. It is clean and well appointed. It is half a block from great fashion shopping as well as a wonderful grocery market. The kitchen is very nice. There is no oven, but this is only an issue of course if you are wanting to cook dinners that require it. You will notice some negative comments in other reviews regarding using the key to open the main door to the flat. Be sure to practice this a few times while Giulia is with you. She is very patient in teaching you how to operate this lock. I will say that it is not “turning harder” which is the most natural thing to try, but rather it is a particular technique. Once you get it, you’ll understand. Also, be sure to get very good instruction for what floor the apartment is on - then it is the door to the left as you exit the elevator. Enjoy! You are in a great location!