The room is located in a very convenient location, central, close to museums and restaurants and to puerta sol. Unfortunately, we did not manage to enjoy the room much , as the hot water was broken. This meant that we could not even wash our hands, as the water was ice cold. No ability to take a shower. Brushing teeth also difficult. The host informed us that there was no technician to fix the problem during the weekend, and promised a discount (I guess for a future trip). Had trouble checking-in as well. The instructions mentioned to ring the bell, which we did, but no one opened the door. I contacted the host, no answer. Eventually a neighbour opened the door. Other than that, the room was clean. A bit noisy when other guests were arriving, wifi reception not too bad. Unfortunately the whole experience was overshadowed by the cold water and the check-in.