My husband uses an electric scooter which he brings from home. The host and his building caretaker were fantastic about helping us keep it safe, including bringing over their bike lock! There were steps, which I knew about in advance, and they found a way to accommodate our needs. Also, when we arrived, the sink was broken by the previous guest. Our host had it replaced the next day with no inconvenience to us. Very responsive hosts. Let me mention what a FABULOUS neighborhood for food: nearby enclosed market, grocery stores, restaurants and tapas bars. Walking distance to Plaza Mayor and the fabulous Mercado de San Miguel. A great place to use as home base in Madrid!