The apartment exceeded expectations. The apartment itself was bright, spacious and very comfortable. It allowed for our group to spend time together and maintain privacy when needed. Considering it's very central location on the bustling Gran Via, the apartment and enormous terrace were remarkably quiet. The daily cleaning service & washer were nice touches as well! Carlos was a wonderful person to work with - he was responsive, knowledgeable and accommodating. Everyone in the group raved about the apartment and would stay again in a heart beat.