Well Ana and her local aid Maria were super nice and friendly. Very helpful and accommodating. The apartment was super comfortable and had good amenities. The area was spot on being near to shops, bars and eating places. At the same time it was quiet. It is also only five minutes walk to Pacifico metro station and about 15-20 minutes walk to Retiró park. I found it an ideal apartment in an ideal location with a super good host.