We rated Javier and the apartment 2 stars and here is why:
1. Although we talked to Javier a few weeks before arrival, he never confirmed an arrival time. As a result, we contacted him (through Airbnb) several times in the days leading up to the trip with no response. Upon landing in Madrid we still hadn’t heard from him so we texted and called him, still with no response. We had to sit in a Starbucks waiting for him to respond.
2. For departure, again he never contacted us with instructions for leaving keys, etc. We had to contact him regarding when we left and where we put the keys.
3. The hot water in the shower lasts all of 5 minutes (not exaggerating).
4. As you will see in many other reviews, we didn’t see toilet paper in the bathroom so we had to venture out to buy some.
5. The apartment advertises laundry but the washer is buried in a cluttered closet.