Jose was a great host, he speaks Spanish and English fluently. He came to pick my friend and I up from the metro and helped carry our luggage (which was heavy) up to his apt (its' on the 4th floor). After we settled in, he took us to Plaza Mayor where we picked up maps of the city. The apt is neat and clean--very homey. There were clean linen and towels provided. My friend and I were able to use the kitchen and the washing machine which was very convenient. In addition, Jose gave us suggestions of places to eat and visit. This was Jose and our's first time using Airbnb and we thought it was great!