My experience with Elizabeth and this fantastic apartment was excellent. Communication was wonderful and warm from start to finish! I felt very welcomed from the beginning of our written messages and when I arrived, and saying goodbye was like farewelling a friend. Elizabeth's recommendations for restaurants were great, too.The apartment is immaculately clean, quiet and spacious. It is perfect for me ( note I say IS not WAS because when I'm in Madrid next time I will stay here again) because it is straight opposite the beautiful Retiro park where I walked every day on my way to the art museums;The Prado, Thyssen-Bornhemisza and Reina Sofia. An excellent experience all round.