Javier's bnb was really terrific. First, he sent photos of the way to retrieve his key, the way to find the building and the apartment. He was quick to respond to every inquiry and when we had a problem with the key we phoned and he came immediately and solved the problem. He's thought of every detail anyone might need; the place is attractive, clean, appealing and reasonably priced and it's in an interesting neighborhood near the Prado; lots of restaurants around. Highly recommended.