Communication with Alberto is perfect. The apartment is in great location in down town, close to most of cool attractions of Madrid. The only downside of the place was wi-fi, it worked only between 7:30 and 2:30 and was veryyyy slow. If you need it up at night or early morning like me consider that it's not gonna work. Apart from that everything as described, nice, clean, even relatively quiet considering location. Oh, and there was a bottle of wine and some snacks waiting for us!