Nuria was extremely friendly and helpful. She showed us how to use everything in the apartment when we got there. The apartment is exactly what we expected from the pictures. It was plenty of room for my husband and I. It is located right off one of the main streets in Madrid, so the location was perfect. Nuria gave great directions to us, so we didn't have any trouble making it to the apartment from the airport. She even had a bottle of champagne waiting for us when we arrived. Muchas gracias Nuria!!