When I booked this unit I was a little concerned about the low number of reviews but those concerns were immediately removed by the quick and helpful communication from the host. Unfortunately when one of my flights were cancelled the host went way out of her way to try to make my limited time more enjoyable in Madrid. The unit itself is large, super comfortable and in one of the best spots in the center of Madrid. You could not find a better host nor location for your stay in Madrid. A++++