Ricardo was great at communicating with us even before our trip, which made us feel very comfortable. He met us at the apartment and was super warm and friendly, telling us about some of the cool things to see and do in the area, and also told us about some lesser-known areas to see great art (my husband is an artist and we love seeing art). The location is fantastic--we couldn't have asked for better. Great bakeries and restaurants and less than a 10-minute walk from Atocha train station. There's a good supermarket 3 minutes away. Also, it's only a 5 minute walk to the Reina Sofia art museum and less than 20 minute's walk to the Prado. The apartment was very comfortable and stylish and the kitchen is well-equipped with a lot of counter space. If we return to Madrid we will definitely try to book Ricardo's place first.