Our stay at Clara's was way beyond our expectations. She's very warm and friendly, helped us plan various aspects of our trip once we got there. Even made dinner reservations for us since most of the sites were in Spanish and I don't speak a word sadly. Her responsiveness to questions was within an hour at the most. The day we were leaving we had to catch an 8am train and Clara helped coordinate our taxi, she even answered the phone at 6:30am when the taxi driver hadn't shown up and I started to freak out.
Can't say enough about how wonderful she made our stay, her place is amazing as well, everything you need is there, far better than the managed hotel apartments that we stayed at in other cities during our trip