The apartment was clean, well-equipped, nicely decorated and very functional. The location is really fantastic, down a quiet street; my flat was overlooking a courtyard, you would never guess you're in a busy, central neighbourhood of Madrid. The flat is incredibly quiet at night. There are lots of restaurants, bars and supermarkets within a very short walking distance of the flat, including Lidl and Carrefour Bio. The sheets and linens were all good quality and the welcome pack was handy as it included things like tea, coffee, salt and paper, garbage bags and washing machine detergent. Every time I had a query, I obtained a courteous response very rapidly. The only thing I would say is that it is quite pricey and unfortunately, doesn't seem to offer guests a discount for an extended stay. Other than that, everything was perfect!