The host was very nice and welcoming when we talked before arriving. Also very sweet when we checked in. The apartment is very clean and tidy, pleasant and wonderfully located. The host offered us different activities and helped us feel at home. We felt that the host cares for us, which is very much appreciated.
Two things were less pleasant:
1. there was one roll of toilet paper for a 5 night stay, and one trash bag in the toilet and kitchen. when it ran out, we were asked to buy it for ourselves. we never had this situation before, in other apartments - having no extra toilet paper or extra trash bags for 2 people for a 5 night stay. is it not elementary to have extra trash bags or toilet paper? i think it should be very clear that if you come to this apartment you need to bring your own toilet paper and trash bags.
2. The hinges of the toilet door were so noisy that it woke us up if someone went to the toilet at night. we asked for a solution for the noise, maybe put some oil on the hinges to make it smooth, but we were offered no solution. no oil was found in the house, too.
overall, it was a good experience, and we gladly recommend it to other people. we felt Jemma really wanted to help us in everything we needed, that's why the thing with the toilet paper, trash bags and hinges was so surprising. if these little things were handled properly, the visit could be perfect.