This is a great place, but we had a bit of a surprising experience:
1) beautiful space with excellent room and amenities (washer/dryer, air, etc)
2) fairly easy lock that you use an app to open (despite having to walk several flights of stairs)
3) However, on our second night we noticed the water ran brown from all the sinks when it stained my sister’s white skirt (something abnormal for Madrid, a city generally well-known for its potable water). We’re concerned because it’s a deep orange/brown, and we don’t know why it’s brown. Our host mentioned it could be from the rain.
4) Then, the power went off 4 times. However, this was a simple fix as the host sent us a picture of the switch that you switch to turn the electricity back on.
5) Finally, the dryer did not work effectively. We chose the location so that we could do three loads. The dryer setting takes 2.5 hours and did not function with a small quantity and twice going through. Although this occurs with 2-in-1 washer/dryers often as I hear, we expected a dryer as listed and did not plan on it not being effective. We hung our clothes on the clothes line in the end (very effective in the dry heat in Madrid!); however, it rained and caused us to scramble to find other methods of hanging clothes throughout the apartment.
Overall, this apartment has great potential and did serve us well at first! It’s very modern and in a great location. We ended up disappointed that we didn’t have basic water and electricity and that our safety was compromised due to drinking bad water. I’m confident these are fluke issues that will be resolved soon and know this will be a strong host location again soon as it has been in the past.