Overall we had a very good stay, However, there were a few Big problems at the beginning.
Our first apartment was Sawa. We weren’t told of ongoing construction in the building which involved serious drilling so that it was impossible to do work and have calls via zoom. They knew of this because it had been happening since April and we stayed in July . We also had a problem with the electrical panel in this first apartment and the power kept shutting off and they had to have an electrician come to fix it 3 times!
Our first apartment was the Sawa apt on Maria De Molina this was the unit with construction and electrical problems! The apartment would be very good if it wasn’t for these complications.
We spoke to the team at Ukio and they were very helpful and found us another apartment that was a little smaller but that would work and that was the Tanami apartment. This was a fun and very local location. It’s the Italian neighborhood and is full of young people and fun restaurants and great fruit markets and everything you need .
The apartments were very clean and the air conditioning was amazing! It worked very very well, which was very important during the 100+ degree heatwave Madrid was having .
They could have a few more items to add an extra layer of comfort. They could have washcloths with the towels and hand towels, they could have more than two pillows on the bed - we asked for some and they said they deliver it when the pillows arrived so we just bought our own extra at ikea.
Overall the apartments were nice, the beds were comfortable and the space had fun design and the staff at Ukio was very responsive and helpful.