My experience was great. Luis is an amazing host. Will sound hard to belive but I did not meet him because I had some delay. Anyway I had no problem because Luis has an amazing way to let you into his house without even show up. Sound crazy but I think is just how hotel in future could work, if you are willing to know how just book for this very cozy and in the hearth of malasaña appartemnt. Great host and amazing organisation.