Clara is extremely responsive and replies quickly. Very flexible on check-in times. Helpful. Wonderful apartment in an excellent location. Could walk to most venues/restaurants in 15-25 minutes with many much closer. Clara is very nice and prepared. Had a folder with a list of restaurants/descriptions, things-to-do, operation of TV and appliances, etc. Kitchen was stocked with basics. She even arranged a taxi for us to the airport. Top recommendation and warrants her Super Host and + ranking.