This place was perfect! It looked exactly like the pictures, and was very clean. It had everything that we were looking for. There was a small problem with the check-in time, but Rafael went above and beyond to make sure that it was taken care of. The location was perfect, and there are lots of restaurants close by, and within walking distance of many of the main Madrid attractions. If I were to come back to Madrid I would definitely stay here! He was also very responsive throughout our stay, which was great to have such good communication.