We cannot thank Juan enough for everything he helped us with. He always answered our phone calls promptly. We were able to leave our bags at the apartment while waiting on it to be cleaned since we arrived early. Juan’s friend let us in and brought us to a nearby cafe to get coffee and croissants before we headed out. It was very clean and in a safe neighborhood. It was the perfect spot in the middle of everything (10 min to Plaza Mayor and 15 min to the Royal Palace) with easy access to the metro too. The washer and dryer came in handy as well. Juan was so awesome we asked to stay 1 more night before we left Madrid and he was able to accommodate us quickly. We will be referring him and his accommodations to everyone and hoping we will be back soon ourselves!