The apartment is really conformed to the ad and the pics. It's nice, and cosy. Beds are confortable, and the apartment location is almost perfect (near everything you need to see). It is a bit noisy in the main bedroom and in the living room during the weekend because there are bars around (one in front of the windows). But you can't have a better location in Madrid without this little issue (historical centre is noisy). People who manage the airbnb are available when you've got some issues, and help you to solve them. However, we had a problem with hot water for the shower during our journey, which was not solved: we were only 3 for a 6people apartment and only 1 had some warm water every day in the morning to take his shower. I hope Marina will do what's necessary to solve this main issue. Apart from this, this apartment is really a good place to stay in Madrid and Marina is a nice and available person.