I contacted Aida before booking to confirm our check in time would be acceptable since our flight landed at a late hour. The airline made a mistake with the flight's entire luggage location, so we ended up being later than expected. She welcomed us with a smile and friendly energy. She spent time answering our questions and writing on a map all the must dos in Madrid. The apartment is simple yet has all modern updates from shower to kitchen. Clean bathroom, well stocked kitchen, comfy bed it was everything a traveler needs. The bus stop is right in front of the building or the metro station was a 5 minute walk where you can go to city center quickly. So its a nice location away from the busy city life. We woke up to the dining table set all cute with breakfast food items. We can't thank Aida enough for the patience and kindness showed to us during a short stay with her. We appreciate everything she did. I wouldn't hesitate to book a stay with Aida again.