The host sent another person, Gabriel, to deliver the key. He explained everything and set the AC in the apartment. The neighborhood, especially the Ballesta street near by the Gran Via can make you feel uneasy and frightened, especially if you're walking alone in the morning. I arrived around 9:30am on Sunday and there were prostitutes and some guys, no other people around.So, my first impression of the street wasn't that great. Later I learned my way around so I avoided this street and would take another route that did not have any prostitutes.