Wow! What a great experience from start to finish. Mario was very prompt and professional in answering all of our questions regarding renting the Romantic Plaza Mayor Deluxe and the whole reservation process went smoothly. A building attendant met us upon arrival and Mario arrived shortly thereafter. Mario is a warm and caring individual who is dedicated to providing you with the best possible experience in Madrid. He provided many useful resources to enhance our visit that included quality maps and guide books and information regarding places to see and where to eat close by. The apartment unit itself is in an ideal location for exploring Madrid's major attractions. Walking to the local sites was easy and just wandering around was a joy. But the thing that impressed me the most about Plaza Mayor is how complete it is. The apartment has everything that you need, it is simply perfect, perfect, perfect. My wife and I stayed there for four days and were extremely satisfied. So, for all the reasons listed above and many more, I would say that Plaza Mayor is an elegant and romantic home base for exploring Madrid and also a great value for the money.