The apartment was AMAZING! Looked brand new! We had everything we needed from utensils to shampoo to handwash etc. I was so impressed with how beautiful the apartment was and how CLEAN! The apartment was spacious, wifi worked perfect and security was great (3 doors to get into the apartment)!
Location was GREAT! Right smack in the centre of Madrid with restaurants, shopping galore and great city life. 2 min walk to metro.
We had some issues at the airport as we had lost one of our bags so were running late. Paula responded immediately and was so patient and LOVELY! She waited for us at the apartment until we got there and then gave us a detailed intro to the apartment and Madrid city. She supplied maps and written detailed instructions on how to use everything in the apartment.
Overall I was overly impressed with Paula and the apartment and would 100% stay here again if I was to visit Madrid a 2nd time.
THANK YOU PAULA!