My family and I had a great stay at Joel's apartment. When we first arrived, we met with his cousin, who showed us around the apartment and took the time to sit down with us and explain how to get to various sites and supermarkets. The apartment was very clean and comfortable, with nearby cafes, restaurants, food shops. It's located somewhere between Plaza Mayor and the Buen Retiro Park, and we found it easy to walk from the apartment to all the major tourist sites in either direction. Although we did not get to meet Joel, he was very responsive and sent us messages checking up on throughout our time there. Thank you again Joel, for a wonderful stay!