The apartment is beautiful and exactly as in the photos, also very clean and provides most things needed. I had a particularly bad experience regarding my safety and the noise. There was also building going on right outside the apartment that I was not informed of, this created extra noise at night. Laura was very responsive and friendly. However, the refund policy is extremely strict. As I had issues with my safety I left after 4 days but still had to pay for a full 6 weeks.