Pilar and Veronica made me feel welcome, offered great Madrid tips, arranged my taxi back to the airport, and were generally kind and conscientious hosts. I slept well in the comfortable bed, found the neighborhood easy access to the center and also very safe. The apartment is as beautiful as the photos and I felt comfortable using all of the spaces, which were clean and well kept. They love hosting and even have a map to mark all of the home countries of all 200 people they have hosted. Highly recommend!