Rosa was always available for any questions and also directly offered me help when I lost my phone. She makes excellent breakfast and she made me feel like home. The room and the private bathroom were both very clean and very comfortable to stay in. It is just 10min from the Cercanias and 20min from door to door to the university. There is also a pool which is very pleasant after a day of madrid with 30+ degrees. In total it is a great place to stay!