I don't write a lot of reviews and I've limited my reviews to positive reviews because I respect that people are trying to make a living . . . but this place I am writing a not so positive review because I think other travelers would appreciate it. I know I would appreciate knowing this when I'm traveling.
Emilio lied:
1. we asked for black out curtains about a month before arriving because one of the other reviewers said that the small bedroom needed it and I knew that my daughter is sensitive to light. I understand if he just said he couldn't do it. But, Emilio immediately said that they would be hung the next day. When we arrived at the apartment, the curtains were not up. When I asked him about the curtains, he said that the apartment does not come with the curtains. When I referred to the email about the curtains, he offered to send a technician, but really when we are only staying 4 nights, to wait for someone to show up in the middle of the day . . . well we went without.
2. the description of the apartment specifically says that soaps are provided. Mainly we looked for places with a washer. But the detergent was not provided. When we asked him about it, he said that I had to buy it. We can afford to buy detergent, it is just that they only come in huge sizes at about $10.
3. there was no wifi the entire time.
4. there were no directions for anything in the apartment. We had to look up you tube just to figure out the washing machine. At this point, we stopped communicating with Emilio because my interactions with him were so unpleasant.
Emilio clearly works for some sort of renting service. And they attempt to gouge you for everything. You must pick up keys from their office for check-in, or be charged something. To leave baggage for an hour or so in the apartment, they will charge you something. I don't know how Emilio got the superhost status.