This is a compact, comfortable apartment. As other reviewers note, it has an excellent location, within easy walking distance to the Plaza Mayor, Sol, and Opera. The kitchen had everything one needs. There are some downsides, though. First, since one or two reviewers noted that they had been able to leave their suitcases at an office location before checkin, I wrote to the host immediately after we booked the place to confirm that we would be able to drop off our bags. I knew we would be arriving at the airport in the morning and that checkin wasn't until the afternoon. The response was just that information about checkin would be available later, closer to the checkin date. I made the mistake of assuming that since this was being managed by a company we would be able to drop bags off at the office. As it happened, there was no place to leave bags. The management company was helpful in arranging early checkin and they did allow us to put our bags in the apartment several hours before checkin and while it was being cleaned. But that meant we still had several hours trailing our suitcases around central Madrid, in the rain. Second, several of the reviews mentioned street noise but didn't specify what kind of noise, so I want to explain about the nature of the street noise. The apartment looks out on a narrow street at the back of the building. We didn't mind the fact that the building across the way is very close. In fact, at first we thought it was going to be a very quiet place because the narrow street gets little traffic and there are no bars or cafes immediately below. The main noise problem, though, starts in the late evening. There are a few bars and a very small plaza at one end of the narrow street, and most nights there was quite a lot of noise from voices of revelers in the street. I would say that about half the nights we were there, people gathered at the end of the street and got quite loud. The noise carries amazingly well. I would say that loud voices kept us awake for 3-4 nights, and woke us up on 3-4 other occasions. We also had the bad luck that there was construction going on in an adjacent apartment. We told the management company about the construction noise (constant hammering that began at 8 am every morning), and their response was to say that the construction was not in the same building so there was nothing they could do about it. Our only recourse would be to cancel and leave. Especially since we were staying for two weeks, we thought that a small credit or another gesture would have been appropriate. In the end, we decided to stay and put up with it because we were out during most construction hours. But between the street noise and lack of helpful response about the construction noise, we would not stay here again. Finally, I have some observations about the amenities in the place. It is, as other reviewers note, very clean, and it has comfortable beds, a good layout, and a modern kitchen with all you need. But if you are planning to do some work while in Madrid, note that there is only a desk in one bedroom facing a wall. We didn't find it a very good place to work. There is seating at the kitchen island that is another option, but it is not very comfortable for long periods either. So if you need to work on your laptop for a few hours a day, as we did, it is not a very comfortable setup. The place is a better place for a few nights stay when sightseeing, given its location. Other amenities: The bathrooms were in great condition, except for two things. When we checked in, we were told not to use one of the showers and that someone would be in touch about coming to fix it. We wrote the next day and asked when that would happen. We then received a message saying we could go ahead and use it. We realized later that someone had apparently come into the apartment without checking with us and had replaced a piece on the rim of the shower door. It fell off almost right away. That door did not shut properly anyway, but it was still possible to use the shower, so we did. The other shower had no soap/shampoo shelf or ledge. It would be easy to install one. Other than these issues, the apartment condition was excellent. Overall, I would say that we were surprised that this apartment was so highly rated. It was just okay -- except for the proximity to transportation and central sightseeing locations. The management company always responded to our messages and was moderately helpful. But there is no personal touch, no sense that there is someone who really cares about how your stay is going. If you need a centrally located place for a couple of days of sightseeing and are heavy sleepers, this could be a good choice.