We stayed at this place for 3 nights with our 2 years old daughter. The location was great right on plaza mayor in the heart of madrid with understanding near by. The place was spotless with evweything you need for a short or long stay and it was very warm and comfortable! Joanna was waiting for us untill 9 pm and she was very kind and friendly. We could not have asked for better stay! We definitely recommend this place and it will be our choice if we will go back to madrid! Also recommended for families with children since there is step free access to the flat using the elevator and the space is a good size for kids to relax and play. Great stay!