Stayed for 5 nights at the room. It's exactly how it's described. Excellent location and the room was clean and pleasant. Bathroom was clean. It was HOT in Madrid and the room was hot but there was a fan that helped it to keep it bearable but again, it was ok and for the price we paid. Have only briefly meet Charlie but Jacqueline, the cleaner, received us with a smile and was very nice and helpful.