This was a lovely apartment to stay in during our visit to Madrid! It’s centrally located, within walking distance to shops, restaurants, the Plaza Mayor, and there is a grocery right around the corner for necessities. It’s on the 5th floor. Sometimes we felt like doing the hike upstairs, but when we were tired or had our luggage we used the small elevator, and the view of the neighborhood from up above is nice. The apartment was clean and the sheets smelled freshly laundered. Luis was an impeccable host. He was quick to return questions and made us feel right at home. He even helped us with reservations for an authentic Flamenco performance. The Wi-Fi speed was good. I had to get on an important Teams call for work while in Madrid and had no trouble with the video or audio from the apartment. We did one load of laundry. The machine worked well and there were enough hangers in the apartment to air dry everything overnight inside. Like other reviewers, we also found the beds to be uncomfortably firm… but we did sleep and I never woke up achy. And given all the other positives, I’d definitely stay here again!