The apt is very nice, it is a nice building with security at the front desk. The location is the best; near Sol and Plaza Mayor. In the corner there is supermarket which has 24hr service. The subway station is a couple of meters from the building front door so you will not have any problems regarding public transportations neither walking with your bags long distances. Furniture is nice; internet signal is strong and the apt has AC for those hot days during summer. The only issue is the arrival; the person who welcome us named Elizabeth (I guess she work for Ana & Rick) must be able to be more flexible with the time of arrival of the guests. She must understand that international flights may have delays, there may be delays at airport customs, many guests may have problems connecting their phones to WiFi areas and other; so I would suggest for her to give a 1hr delay frame from the time she agrees with guests to deliver the keys of the apt. The other detail that made our arrival a little bit rough is the security person at the front desk of the building, she is kind of a mad lady but just ignore her. Great host Ana & Rick