Carlos met us right on time as was SO welcoming. He pulled out a map and showed up different areas of interest nearby and in the city centre. He also told us where to get the bus/metro. The suite is lovely and convenient to a nice area of town but a bit far from the city centre; though the metro is easy and convenient. The bed is not ideal for a couple as the two beds do not fold out to an even level double bed--not a big deal but the beds were not super comfortable. Overall we would definitely recommend.