Carmen was very hospitable. I stayed with my husband and our four daughters, one of whom is an adult and the other three of whom are teenagers. There was plenty of room for all of us. Though two of the bedrooms are small, the pictures accurately represent this fact. Fortunately, the living room is quite inviting and large enough that we spent any free time in the apartment when we weren't sleeping there, rather than the bedrooms, which worked out well. We were particularly impressed with the little touches. Carmen left candy in a dish in each bedroom. She also left juice and milk as well as various wrapped baked goods like muffins and croissants for us upon our arrival. There was also coffee and basic spices and oil. She also had shampoo, soap, and other nice amenities in the bathrooms, which were well decorated. The kitchen was well appointed. The terrace was a nice feature as well, if you are so inclined. The location was perfect for us. In general, everything was within walking distance. Even the Museum de Prado was only a 25 minute walk away. Most everything was just a few minutes away and nothing was more than 30 minutes away for us. Carmen even arranged to have a minivan taxi service pick us up at the apartment to bring us to the airport at the end of our stay so that we wouldn't have to take 2 taxis with our large family and luggage. The apartment was quiet most days. We had an issue with very noisy neighbors upstairs on our final night, but I texted Carmen, and she took care of it promptly. I'm glad I reached out to her as she was able to take care of it. The hallway bathroom does not flush as well or completely as it should due to low water pressure. I inquired of Carmen about this as we were concerned, but she said it was normal, and it just might require a few flushes. It was a bit of a nuisance, but not a significant problem. Carmen was so attentive, that we didn't concern ourselves with that minor inconvenience. Carmen speaks very little english, so in person communication was a bit difficult for us as we only spoke a little spanish, but texting worked well with google translate. She was very responsive. I would definitely recommend this apartment to others. Carmen is very concerned about being a good host and makes sure everything is welcoming and enjoyable for you.