Ulises was a great host. He arranged for someone to meet us and let us into the apartment. He was quick and communicated well with us as we were using google translate as we don't speak Spanish! The apartment was extremely clean and had everything we needed. Just note that it is 4 storeys high and would be very difficult if you had a suitcase. We had backpacks so it wasn't a problem. The apartment is really close to the metro and was super easy to get to the airport and around Madrid. Thank you again Ulises for a great stay.