Kristian was extremely helpful prior to our stay and arranged for an English speaking friend to meet us with the keys.

However the apartment needed some attention:
The double bed in the sitting room is broken so only useable as a single.
The shower head wasn't attached to the wall so had to be held all the time
The shower door was broken so swung during the shower
The shower needed cleaning.

It was a great location and if you're not fussy about the above then servicable and very easy to access some lovely parts of Madrid