First, Marco is a company, not a person. for a host. All of the instructions come from an app that you must download to check in-a bot. The address number made it hard to find. We should’ve been alerted to that instead of having to walk up and down the street.
The biggest issues were that there were so many things broken. The elevator didn’t work. The heat didn’t work. The oven didn’t work. One of the beds fell to the floor when my son sat on it. We notified them about the heat & the bed breaking in the morning but it took them until the end of the day after another call & message to get someone to come over & fix it. My wife was suspicious when, just before we left for Madrid, we asked about a restaurant for New Year’s Eve in the neighborhood. “Marco’, the bot’s, response was “take a look on the Internet.” You should be aware that this is a company and not a human host & you aren’t treated like a human guest. It’s like a hotel without hospitality. You should be aware before booking