We really enjoyed our stay in this 3 bedroom, 5 person apartment.
We messaged with Alfredo online and met Rafa at check-in - both were extremely communicative. They replied almost immediately. Very very nice and helpful.
A few simple improvements would make a big difference. Mirrors in the bedroom would be good - 1 mirror is not enough for 5 women :)
The pillows aren't very comfortable - some have virtually no filling. The towels could be nicer.
The water tank is tiny. Only one to two people could have a hot shower IF they turned water off as much as possible while shampooing and soaping up. People need to shower at different times of day. This isn't ideal, but is probably difficult to fix.
I stayed on the pull-out bed. It was firm and okay. It is actually wide enough for 2 people but it is maybe a bit short for tall people (I'm short). There is a slight dip around knee level but It was okay for me.
The location couldn't be better! 7 min walk from Delicias station where trains from airport arrive. 10 min walk from Atocha and main tourist sites. There is a market opposite and also a fantastic produce shop with a nice guy working. The building is very secure.
The location and the hosts were perfect.