We were here for our Christmas break. We were visiting my husbands family that lives a few blocks away. The apartment was exactly as pictured. It is in a newer building with great amenities and is located in a residential area very close to the Retiro park. Although it is not located near the downtown, it is close to the subway and has some great tapa restaurants across the street. Francisco was very friendly and responsive from the beginning. The apartment was nice and warm (which was good because it was very cold outside), the beds were comfortable and the size of the apartment was perfect for our family of four. The apartment was clean, although there were some rugs in the living room and second bed room that definitely do need some deep cleaning. The kitchen is equipped with very basic things which will probably be ok for most families that are visiting as tourists and not planning on doing any big cooking. I would have liked for the apartment to have some basic staples like salt and oil, laundry detergent, shampoo and body wash, coffee. Although not required, I think it's a nice touch and saves you from having to run to the supermarket as soon as you arrive. The apartment is on the second floor and is facing a rather busy street, so do expect to get the noise from the buses, ambulances and loud people walking by. Overall, I would recommend this apartment and would consider coming back here on any future trips we make to visit my inlaws.