Eduardo's place is amazing. Situated right in the middle of Gran Via so easy access to everything. The place was sparkling clean. We were left a starter pack of washer/dishwasher capsules, shower gel etc. Communication with the agency was great - we kept contact via Messenger and a representative came to meet us to let us in on our arrival and show us around the apartment. There was a problem with a missing ironing board but this was resolved pretty quickly. We had a super stay at Eduardo's apartment and would not hesitate to come back again. A couple of things would make this place perfect and that would be a couple of extra large towels if staying for a week as two weren't really enough. Another thing would be a drying rack to dry clothes on and also damp towels as there is not much space in the bathroom for doing that. Overall though a great place to stay and I would recommend it to anyone.