We were a little lost and couldn't find the place. So we called Anabel and she came running down the street to greet us. She waited patiently as by the time our flight landed and we got to her place it was almost 4pm. She showed us the apartment and slowly walked us through everything we needed to know. The apartment was the perfect size for our party of 6 and fully and well equipped and very clean. Location is excellent too near Gran Via. Highly recommend this place to everyone!