Lovely apartment with high ceilings and absolute calm in the midst of bustling Plaza Mayor. Everything (location, description, amenities, etc.) was as described in the posting. Rocio was very prompt with all email communication and provided sound advice and instructions. The cleaning lady was even lovely. I would add that there is absolutely no view (though none is promised) and the dryer is inefficient. I understand that ventless dryers are less efficient at drying. It took the entire day for a load to dry--not a big deal, but just a note for those who depend on the availability of washers and dryers. I concur with other reviews about the number of homeless people in the Plaza Mayor, which did give me some pause--however, no one ever bothered us.