Claudia was really kind and helpful. The flat is plenty big for 2 people. The kitchen area is in the bed room and quite small, but if you're just using the room as a base to explore Madrid then it won't be an issue. It does get very warm in the room due to the lack of air conditioning, a standing fan is provided but it is loud and you would have to have it on over you sleeping for you to feel any cooler. The bed itself isn't the comfiest in the world but it does the job. Overall, given the location and the price we were happy.