Would definitely recommend this if you're traveling to Madrid!! Great spot pretty close to the main attractions. Quick response to all my questions and check-in was pretty seamless if you figure out the app. Cool that the "key" opens with the app they use. I could not verify my passport but just emailed them and they quickly fixed the issue! Super fast respose to all my questions. They also let me store my luggage in their office before the check in time which was perfect! The office was like 15mins away from the Airbnb. The bathroom is kind of small so if you're tall it might be a bit hard to shower but it was not a problem for me. The Airbnb is on a quiet street the window opens to a balcony. No noise problems at all slept great. There isn't an elevator but it's only 2 short flights so it is not difficult to get up. 100% recommend and would love to come back here for another trip!!