Great communication- the location was superb- it's a great deal! It's a little tough to get up four flights of stairs with luggage, but it's a good workout! I wish there were lights in the stairways for night time- we had to use the lights on our cell phones in the dark. But the location is amazing, the hosts are very nice and welcoming, the space is very clean, wifi works well, AC works well once it's up and running, and would recommend to future travelers on a budget- it's the best deal in town! Did I mention that the location is amazing? :)