The apartment is perfectly situated next to Plaza Major and is within walking distance of all major tourist attractions. Check-in and out was very easy and communication was good with one exception. The listing advertised a dryer in unit but it was not working (which we found out about after arrival). We were told we could hang our clothes in the open courtyard (it rained most of the time we were there), use the drying racks (and hope everything would dry before we left) or use vacation time to find and go to a fluff and fold. Disappointing. As others have noted, this is a four floor walk up. It wasn’t an issue for us but I can see where it might be for others.