Overall the apartment was clean and really well decorated. The location was great and had easy access to the metro in “La Latina” area. Close to Plaza Mayor and some really special restaurants. The only cons really were no elevator with heavy luggage up to the 4th floor and such slow response time. When I initially booked I made a mistake and needed to add another day but was told to contact host. It took almost a week to get a response telling me it was not available. Upon arrival was a bit difficult too. It was raining and I didn’t have access to wifi. When I did get wifi I ay the airport I sent a message letting the host know I’d be there an hour after our flight landed only to find a message saying he required a two hour window. I understand people have lives but waiting over an hour in the rain then asking us to walk to a bar with luggage to meet is less than ideal.