Sergio and Natalie is very responsive. They get back to my queries real fast. There to go through the check in procedure with us and also share some tips around the area. Very detailed and clear.
Location of the apartment is perfect. Near to plaza mayor. Walkable distance to a lot of eateries and shopping area. The apartment is very clean which I’m most happy about. Overall a very good experience and will definitely come back to their place the next time I’m in Madrid.