Ignacio and Sandra were very helpful and responsive to any messages. They location is convenient and the space modern and just what I needed for vacation/WFH. That said, small details kept it from being a 5 star stay. First, $60/night is fair-ish but the service fee was excessive. Other details like lack of A/C, elevator, no cell reception, or guidance for the apartment (spare blankets etc) made it hard to justify the service fee. Additionally, all windows are to interior patios which can lead to sound echoing from neighbors. Overall a nice stay and helpful people. It suited what I needed from the apartment but was shy from being great due to some inconveniences and excessive service fee.