We are from the United States and our communication with the host was great. She was responsive almost instantly; she provided very detailed instructions for our arrival; and she communicated with us in English. The apartment had everything we needed. The beds seem bigger than a double (more like a queen), and the living room and kitchen were a nice size. There was a washing machine and we brought our own detergent, so we were able to do a load of laundry. We stayed here in March, so we had no need for heat nor air conditioning, but we did see a heater in all the rooms (not sure if there was an AC unit). The bathroom had a fantastic blow dryer, and plenty of shelf space. The beds were very comfortable and although they were small, there was closet space to store suitcases and clothes. This apartment had an elevator, but we enjoyed using the stairs. The location is a 1-2 minute walk to the Sol metro station and is located on a very private and quiet street. The building itself is very quiet and safe. If you want to stay in Sol in a nice apartment and have access to the metro and everything Sol has to offer, this is a great host and a very nice apartment (on the top floor) with beautiful views out all of the windows.