Excellent on all counts. Everything felt like it was new, and very classy interior design. Paula was always available by email. Outstanding location; within ten minutes or less walking distance to the triumvirate of art museums, opera house, botanical gardens, Parque de El Retiro, and a ubiquitous number of restaurants, sidewalk terrace cafes, stores, and more. If I were to return to Madrid, I would stay at Paula's place in a heart beat.