Me and my family ( 2 adults and 2 kids) arrived at Las Letras neighborhood in Madrid and we met Marta in her appartment . It looked just like the pictures: very neat, tidy and clean.
Marta left in the appartment milk for our kids and also muffins for everyone to enjoy.
The appartment is located in a great area of Madrid and most of the attractions are walking distance.
At the check out we neded a Taxi to the airport and Marta booked it herself.
Overall we had an amazing experience in Madrid and if we ever go back, we will contact Marta for sure.