Oihane’s flat was sparkling clean & centrally located which was great in terms of getting around the city & visiting sights.
She was not there to meet us as she was away so her friend greeted us in the flat. We had trouble finding the flat & had asked her friend if she could meet us in a central location in the square to help guide us there but we kept on wandering around until we found it. As the flat is in a square, it’s a bit confusing to find or at least it was for us. She very quickly showed us round & was nice enough after a tricky start.
Unfortunately the lock on the front door was quite temperamental which affected our stay - we got locked inside the flat and then the key got stuck in the door. Oihana did what she could to help via phone call, however we had to call another friend of hers to help fix it due to her not being in Madrid at the time. He arrived very quickly & fixed the jammed key. It probably should’ve been explained in detail at check in so we knew not to bolt the door & cause the door difficulties.
There were nice touches with milk & fruit juice provided along with a good mix of guides for things to do around Madrid and details of restaurants/bars too which was handy. Overall, it was a positive stay.