Thanks so much for a wonderful stay in Madrid. We never met Juan and Ricardo but Elizabeth did an outstanding job greeting us and helping us in their stead. From our first night when they arranged a lovely driver to pick us up at the airport to the last night when we went to see the fabulous flamenco show Elizabeth recommended everything was perfect and welcoming. The bed linens were luxe, there was plenty of coffee, tea, they provided shampoo and shower gel and cozy blankets in the living room. The apartment was within walking distance of just about everything we wanted to do, we loved the tapas place on the corner and were sad to leave it as well. We hope to return soon