Every little detail was thought of in order to make the guests comfortable; snacks, shampoos, guides etc. Nikohl was available to contact all the time and easy to talk to. The location was great, we used Anton Martin metro when travelling as it was about 4 mins walk away and had a supermarket next door. About a 20-25 min walk to plaza mayor which is nice in the evening. The price was really good. There was no AC but the powerful fan was enough to keep the place very cool, as well the bedroom is in the middle of the apartment so it stayed quite cool anyway. I would recommend to any of my friends who are going to Madrid to stay there. Thanks for having us Nikohl.