The facts:
-check in was at 3pm we arrived at 5:30, the lockbox had no keys and we couldn’t get in
-called host, cleaning person showed up rather quickly to let us in
-place was not ready, we had to leave for an hour to let them finish cleaning
-we were left two sets of keys, each with one for the building door, another for the apartment door. Both building door keys were dull and wouldn’t work on the front door, was locked out at 3am and had to buzz random units to be let in
-host brought replacement key next day which worked after a couple mins of wiggling
-place was as described
-host communicated relatively quickly, albeit sometimes rudely
We enjoyed our stay barring the keys being a frustration and the place not being ready on time.
If you’re staying here, be sure to allot ~10min to get back into the building into your plans.