Mercs instantly make you feel at home the moment you arrive in Madrid. She gave all tips on where to visit and provided Google Map which you there's no way that you'll get lost in a foreign land. I stayed out one night and Mercs checked on me to make sure that I'm ok which is very nice of her to do so. The place is well connected to many places and very close to Madrid Rio. Room is clean and comfy too! Thanks again!