The apartment was nice and cosy, customer service was great they provided me with a cot bed and a high chair for my baby with no additional charges, which is not that common and made my life easier and my journey even more pleasant. The front desk personnel has been very kind and helpful during our stay. Finally the location, it's perfect, in the heart of Rastro, within a walking distance from all the main attractions of the city. I will definitely come back next time I'll visit Madrid.