First, I would like to say that I am a regular Airbnb guest around the world and recognize that some of my complaints about this apartment are outside the control of the managers/owners, while others are not. However, as a regular Airbnb guest I feel responsible to report on my experience for others guests’ sake.
Prior to arrival, the management company for this property contacted me to schedule a check in time. They asked me if I use WhatsApp and requested that I schedule a specific check in time through a link they provided. I selected a specific check-in time and informed them that I do not use WhatsApp but provided my phone number instead. Despite having pre-arranged a specific check in time, no one was there to greet us when we arrived at the apartment. After 30 minutes and multiple messages to the management company a very nice local agent arrived to check us in. (When the management company responded to my messages I was blamed for delay for not having WhatsApp…even though I had informed them of this previously and they had more or less acknowledged this.)
When we got up to the apartment, which was spacious and as pictured, it stunk so terribly of restaurant food that we decided to check out immediately. It wasn’t just as if someone had cooked in the apartment but more like a restaurant down below was exhausting its ventilation directly into the apartment. Additionally, the overall cleanliness of the place was lacking.
Finally, after checking out immediately and communicating our dissatisfaction to the management team, they proceeded to send me automatic messages as if we had stayed at the apartment. It just showed a complete disregard for our frustration/experience.
Overall, I don’t think there was anything misleading about the photographs or description. However, if you are sensitive to smells or would like a personal touch from your host I do not recommend this apartment.