Personally we were very disappointed both with the place and the treatment of the person who checked us in! Not only when we booked there was no mention of late checkin fee of €40, that was only stated in a private message after we have already paid 50% of the value of the booking. To top this all off the person who was checking us in arrived 15min late and it was 11pm when we were all exhausted and cold, waiting outside of the apartment. This however is not the end of the horrific experience we had! The place is advertised as two double bedroom and while the bed frame in the second bedroom is a double, the mattress in it isn’t! Instead it consists of two very thin uneven size single mattresses that were so uncomfortable we ended up sleeping on the sofa in the living room. WiFi in the flat was also a letdown, neither of us actually managed to use it, it’s so poor! Not to mention that even though the flat is advertised as “centre Madrid” it is a 25min hike to downtown. Considering all of that and the ridiculous extra charge we would have been better off booking two hotel rooms in the actual centre and we would have still paid roughy the same. Last but not least the whole conception of Airbnb is for individuals to sublet their apartment not a company owning 90 flats running it like a hotel business, sadly with no hotel standard customer care. I would give this place a miss!