This place is awesome and the check in/out process was smooth. It was off the busy street in Madrid away from the hustle and bustle of the city but still close to restaraunts, bars, and sightseeing! The bed was also very comfortable. My only complaint is that even with the windows closed, we are so close to our neighbors that you can hear everything. I will preface that with the fact that it was Halloween so it might be better on other days!:)