The host was super nice and responsive (but took few hours to respond which is understandable). It was very hot when we were in Madrid and the AC was not effective. We felt suffocated in the loft because of the heat. I think replacing the AC will help. The location is amazing as it is very close to all major places in Madrid. Also you need to be careful if you are with family as a little bit of noise will prompt warnings from the host and neighbors and will be intimated by them that they may inform the authorities and there may be huge fines. We just had a conversation in the hallway when we were checking in as we were trying to figure out the apartment and how to unlock, etc. and that became a big issue. The family was super scared after that we texted each other instead of talking :-)