There was a stop in the shower drain in the main bathroom. It was not possible to fix it by yourself which made the shower unusable. The same problem was in one of the sinks of the same bathroom.
The pictures look good but the apartment is not functional. Open the drawers in the kitchen was sometimes impossible due to a bad design. It makes you feel that the apartment is build to look good in Airbn pictures. Another exempel is that several of the doors are impossible to close. Which is nice when you are several people.
We said that there was a stop in the shower drain and the answer was that we have to understand they have 60 apartments to manage and just one person in maintenance. Also when we said that there was missing equipment in the kitchen they said that the apartment has everything you need to cook.
First of all better communication. The apartment is actually good in many ways but not in the level that it appears to have.