The apartment is perfectly situated in the heart of Madrid. It is just around the corner of busy Gran Via, but still in a quiet side street. All amenities and service as described in the listing. The communication before the trip as well as during our stay was excellent. The only little issue was that the room was not cleaned yet, when we were about to check-in (2.30pm), even though we advised our arrival time prior to our stay, which was a bit inconvenient after having been on our feet already for 11 hours on the day. However, an hour later we could finally have our little siesta and were pleasantly surprised to find a bottle of wine as welcome on the table.