Our stay at The Hat exceeded our expectations. It was my first time staying at a hostel and it set the bar very high. The space itself was fantastic, the atmosphere was fun and inviting, very well designed and great music being played 24/7. All of the staff members were prompt, efficient and beyond helpful. The free breakfast was great and the free wifi was fast and reliable. The rooftop bar/lounge and basement "cave" were huge bonus's. I think these spaces are what made this hostel so unique; they provided an environment that made it easy for travelers to interact. We met so many incredible people throughout our stay... Including Alfonso! He made it a point to join the guests on the roof once in a while to interact, provide recommendations and make sure they were enjoying their stay.
Overall, this place was outstanding in every aspect. Great price, GREAT location (3 minute walk to Puerta del Sol and directly behind Plaza Mayor!), great staff... We have no complaints. I have already recommend this place to several people and cannot wait to go back myself!