Santiago has a very beautiful apartment that fits 6 comfortably at a great location with everything necessary for a few days stay. It’s totally new and modern however no elevator.
This being said, we were extremely disappointed in the complete lack of information regarding the building which is under construction.
When you walk in you are greeted by bricks, sacks of sand and construction materials and just a dirty appearance. The entire staircase is covered with paper. We heard intense drilling and hammering all day, starting in the morning. It was terrible and no one told us about it because when we asked the people who manage it (Minty Host ) they said they had no idea and no one ever told them (they neighbor told us it’s been going on for a couple years) . How is that even possible ? Not even the owner knew! (FYI: the apartment is managed by an apartment rental agency, who should at least know the properties they are managing personally. They clearly don’t and they actually told us this.)
We also asked Minty if they could provide us with a few more towels since we were going to be there a few days, they said ok but we could go get them air their offices. They then realized their answer was not exactly in line with the great service they promise ( service charge of €300 in our case) and sent someone with some towels.
The price / quality ratio is awful considering the situation in the building. In itself, the apartment is beautiful in a great location
but if you are there on vacation the last thing you want is to hear loud construction noises all day and walk into a depressing entrance.
I would not recommend anyone to stay here while the apartment is still under construction unless you want to forfeit peace and quiet in the mornings / afternoons (since it’s already a naturally loud place, being on Fuencarral, a busy shopping street). Make sure to check with the host about this before, we would have really wanted to know.