Elena was welcoming and helpful. The location was amazing (lots of things to do and places to eat nearby). I was there for almost 3 weeks and it's the kind of place you can still be happy to go back to after a long day. Like most Spanish apartments, it's small but the space is well used. The in-apartment washer was a lifesaver. WiFi was fast, water was hot, AC worked. Elena was in contact as required throughout the trip and quickly available for any accommodations. I'll likely stay here next time through Madrid, as well.