Rodrigo responded quickly on all accounts. We were very excited about our reservation and plans for celebrating Christmas in Madrid on December 25th. We are a family of 5 (3 teenage daughters). Rodrigo was meeting us in the apartment at 1400.

The apartment is located in a very seedy area, entrance of apartment building surrounded by >20 adult multicultural males partying in a concrete area, several shirtless, begging as we walked by and making crude gestures toward my daughters. My husband and I were very uncomfortable with the location and my daughters feeling unsafe. We turned around and walked back to our car, texted Rodrigo that we were sorry but would not be staying. He texted that the neighborhood was tranquil. As noted from a few of the guests in November and December, the location is questionable and disconcerting if walking. Unfortunately, we took the financial loss in exchange for a safer, relaxing experience of Madrid.