Anouk was extremely efficient in all manners of communication.

The apartment even more beautiful and quirky than the pictures depicted and was right in the heart of Madrid. It seemed as though the restaurants and bars expanded out from the property and nothing was more than a five minutes walk away.

Anouk provided maps etc. which were extremely useful. Also, the wifi speed was fast enough so that you could stream T.V shows etc. from your laptop, tablet etc.

The only cause for concern (for some people at least) is because of its penthouse location one needs to climb a few staircases. This is easily done by someone who is fit and able bodied, but may be difficult for someone who isn't so.