Overall, my stay was comfortable. The location is very centric, only few seconds walk to Gran Via with all the shopping and restaurants, and the home is quite without any noise from the streets. Everything included in the apartment as if you were in your own home (washer, microwave, cookware, silverware, iron, hair dryer etc). There were some appliance issues but Melvin responded immediately and had a repairman look at the issue. They weren't helpful but I appreciate Melvin's fast response with the issue. The place was a bit small for 3 people and I highly suggest that the couch get replaced if any other guests of 3 were to stay in that apartment. Just a suggestion ;-). But overall, my family and I had a comfortable stay and would suggest it to anyone that visits Madrid.