Hi everybody. This was my comments to Mun re our stay in the apartment
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Hi David.
Just a quick feed back from us: On the positive side you were quick to respond on questions and complains and the apartment was clean. On the negative side there is however some points which can easily be improvede and som which are harder to do something about:
Business or private: You are operating several apartments as a business and are loosing the personal touch which we like. In my mind you are trying to save money in some places where it makes no sence. I will not spend a long time telling you how to run your business but a lot can be done to improve the client experience for small here and now investment and some more money spend on the running budget.
Noice: The apartment is placed on a noicy street and this we cant complain about but the fact that the terrace door couldnt close made the noice much higer indoor. Inside the apartment the refrigiator made noice (we had to turn it off), the radiators made so much noice so we had to close them (they didnt work when we arrived) and the gas heater (2 meters from the bed) starts ever half hour and wakes you up. Try to stay in the apartment yourself and see how much sleep you get. It simply is not made the right way and in my mind not to be used for rental as it is. I will give these comments in the public AIRbnb side not hurt your business but to awoid other people to stay in the apartment expecting to relax.
I hope you will recieve these comments in a constructive and positive way even though they are negative.
Kind regards
Torben