I had wanted to try the "AirBnB experience" for a while, so, since I was traveling alone to Madrid for 3 days, I thought this would be a great opportunity.
I grew up in Madrid, so, because the location of the place is not revealed until you actually booked, I was surprised as hell to find out I was staying in Calle de la Ballesta, the heart of the red light district when I was growing up.
The place itself is disappointing; the place is small, but it is made worse by an agglomeration of things on the wall next to the bed and in front of the bed. Hangers, boxes, a trunk... it takes away a lot of the space.
Also, the place is not dirty, really, but it also doesn't feel clean at all. For example, there were grease spots in the bedcover (which given the hefty cleaning fee should probably not be there).
Patricia was very responsive on the checkout time, which I had not noticed was at 10:00 am and she extended first to 11:00 am and then to 12:00 NN.
However, when I reported that the shower head leaked and spewed water all over the bathroom, even up to the ceiling and that I had to use a set of towels to scoop up all the water that splashed all over the place, she did NOT replace or repair the shower head nor did I get a fresh set of towels. She directed me to a box which was supposedly under the bed but which did not, in fact, exist. The other situation is the shower and hot water. The shower is tiny, so you are always hitting the handle of the control when you move, changing it to freezing cold or scalding hot in a second (and I'm slim, 150 lb!) and the hot water lasts for about 5 minutes before it runs out. The next morning I had to shower ultra carefully, because the problem had not been resolved at all.
All things considered, I really would not stay there again.