The Familia R Tellez's place is comfortable, clean, and very convenient to local attractions. We didn't have to walk any longer than 10 minutes to get to where we wanted to go. They told us if we needed anything to contact them. We already had reservations at a couple places before we even got to Madrid so that wasn't necessary. Although, we did ask them to call for a taxi to take us to the airport when it was time to return home. The taxi was prompt (even a few minutes early). I would definitely recommend staying with the Familia R Tellez. I hope we can return to Madrid and if so will surely stay with them.