This is a nice apartment in a safe, quiet neighborhood. There are food stores within the block. Roman made check in easy. He is a fantastic communicator. Some things that would be easy to improve on and make big difference: We needed a cutting board in the kitchen and the knives sharpened. It was a bit like camping outside to saw through vegetables on a plate. Toilet paper. We had to ration it. The blow dryer turns on, but the handle is broken so it was unusable. We could find no bedding for the baby crib. One of the two toilets has a broken flusher. Despite these needs, we enjoyed our stay there. The metro stop is only a couple blocks away. Be aware that Madrid is a big city and getting downtown takes a while, but it is easy to figure out.