The room and bathroom were clean. Her son was very nice, smart and friendly and made me feel very welcome and tried his best not to cause any disturbances.
What I didn’t like is the almost zero communications. When I booked it, it asked me to notify the host what time I am arriving and I did notify but she didn’t reply. I sent another message a few days before my arrival and she still didn’t reply. I sent another and still nothing. She only replied the morning of my trip when I asked about towels and all she said was ‘good morning’ instead of answering my question. After all the unanswered messages from me, she told me she’s going out to eat. I wasn’t sure if she’s saying that I cannot do the check-in on the scheduled time I told her I was arriving or what. When I arrived to the place, (the address was wrong, btw) she’s not responding again to my messages because I have to know which number is her portal. At this time, I have decided to contact an airbnb representative and they gave me her number to call. I called her and she said she will be there in 9 minutes. This was a hot day in Madrid, and I just slept for 2 hours and have been travelling for a long time so was I irritated she’s late on top of her not responding to my messages? DEFINITELY YES.
Another bad thing was that the light bulb in my room was not functioning and I told her about it, and she asked me do you want me to change it? Um, obviously yes. But she didn’t 🥹🥲. She said she will change it tomorrow because she didn’t have any extra light bulb and I said ok. But guess what??? She didn’t. The door on my bedroom doesn’t have any lock so she can enter or inform me she’s going to enter so I don’t think there’s any reason not to put a functioning light bulb.
Anyway, I’m pretty sure she’s a lovely person because if not for those things, I will give it a good score.