We arrived to Madrid and we had to pick up the keys in other location, not walking distance… when we arrived to the apartment it was ok, but the problems started the next day. THERE IS A HUGE CONSTRUCTION AT THE DOOR OF THE BUILDING SINCE FEBRUARY AND THE OWNER DIDNT INFORM ABOUT IT.
When we informed him he said he didn’t know (…) and he only should know about the ones in the building. Surprisedly there is other very loud demolishing construction inside of the building just below the unit, and then his excuse was that the people is free to do it. HE DIDNT INFORM ABOUT THE CONSTRUCTION INSIDE OF THE BUILDING NEITHER.
Since he didn’t want to be responsible for not informing, we complained to Airbnb and they refund us part of the Fee (Airbnb had to intercede).
Very bad experience with this host, and kudos to Airbnb for helping and being supportive.