Don't be discouraged by your first impression of the location and outward appearance of the apartment building. This unit had a total renovation, back to the original walls. It is laid out really well and is very open and well lit with natural light. Great bed and pillows. All appliances are new. It is just like the pictures. You are a 10-15 minute walk to the Prado, Royal Castle, etc. Lots of restaurants 5-10 minutes away. Luis was very responsive on questions we had prior to check in , met us at the apartment, and checked in a couple of times while we there. If you are not familiar with European appliances, make sure Luis shows you how to run everything before he leaves. Always felt safe while we were in Madrid. Large police presence, not overt and not in your face, just seemed like they were always driving around. Would definitely stay there again.