We didn't get to meet Ignacio but he is very friendly and gave us very clear directions of how to get to the apartment. The apartment is in 4th floor and it is only 5 minute walk to either the Tirso de Molina or Lavapies metro station. It is in a very convenient location with supermarkets around and everything. The apartment is really nice and tidy and exactly as in the photos, we have access to everything we needed. It is a wonderful airbnb experience.