I stayed with them for a month, while working and trying to visit the main spots in Madrid. it's a very quiet place, they always ask if you need something to be even more comfortable, giving recommendations about what to visit, they are in all respects very nice. The place is in a great location if you want a nice view and move around the city by bus or subway. In the appartment itself you have a place for your groceries and food in the fridge, you can cook, do laundry, the bathroom and the kitchen are well equiped.