Beautiful apartment in a very central location Madrid but tucked in a parallel street so it doesn’t get too noisy at night. Right next to a police station so there’s an added assurance of safety. Near restaurants and supermarkets which you can buy stuff back to cook with the well-equipped kitchen. Walkable to Gran Via and all the main streets. We never met Alicia but Jose the co-host was very communicative and check-in/out was smooth. WiFi unfortunately didn’t work during our stay but after some time we were offered a discount for that. Overall lovely apartment and lovely hosts.