Soraya's place was great, just as we expected from all the good reviews! Super-clean, everything in good condition, great location right by Plaza Mayor. Communication via Airbnb messaging was good. When a circuit breaker tripped and we lost power, the staff at Soraya's creperie right downstairs were super-helpful, called Soraya and took care of it for us! What service! Only downside: as noted in some Airbnb reviews, despite really good double-paned windows, the all-hours street noise was an issue. The sound sleeper among us was fine, but the light sleeper had a lot of trouble with the nightly trash pick-up and ocassional loud passers-by. Ear-plugs would have helped.