When we arrived 1 out of 3 bathrooms didn't have hot water, 2 out of 3 bathroom showers were clogged and basically unusable. They resolved these issues eventually. The main lock on the door malfunctioned locking most of our party inside the apartment while a few of the others went out in the morning. Because there were kids in the apartment the party that left chose to lock the dead bolt from the outside and this locked the remainder of our party in the house. It took several hours before they showed up to help us get out and were rude to my family though they discussed in Spanish that something did seem to be wrong with the lock. Don't use the hair dryer, it causes all of the power in the place to go out. The bathrooms are very, very small, we are a tall family and they felt uncomfortable.