Jay was an excellent host, very helpful and attentive but not in an overwhelming way. The listing was exactly as described and shown in the pictures. The wifi was always working and the overall surroundings of the building were perfect. The neighborhood was very eclectic and artsy; great restaurants just around the corner. The location was perfect since it had access to two main lines of the metro (L1 and L3) perfect for moving around Madrid. The only thing I would say about the listing would be that it gets very hot (even at night, I went during the summer). Definitely something to consider if you get uncomfortable with high temperatures. Jay told me he was getting a fan, so any time now this issue should be solved.