The property is amazing. Its location is too.
I didn't like the locking system, which basically makes you open the doors with your phone only, besides having to wait for absolutely every person checking in to be fully registered in an app that you are forced to download... We were 8 people joining from different routines and timings. This was a bad start (at least we were not the other people we found in another floor, with the exact same system but the app not working, being locked out until further notice).
As we were there for a wedding, we even asked from before getting the house, as we saw some bad reviews mentioning hot water issues: they told us that everything was okay: we had to shower with cold water on our first night and then wait for a technician to show up the next morning, that luckily wasn't the one of the wedding.
On the first night we didn't notice and kept some music a bit loud (it was on a Thursday, our bad) and somebody came to the property, stating that there are some sort of sound sensors which never clarified if they were checking decibels or if they were microphones... We felt quite uncomfortable after this situation.
There was no sugar nor coffee, nor tablets for the dishwasher: there was some washing liquid and a sponge.
There was almost no equipment to cook other than a basic pasta.
On the day of the wedding electricity went off in the morning, when there were only the coffee machine and a hairdryer ON at the same time: they told us not to do anything and wait for the technicians... I woke up (I know about electricity) and sorted it in a second by checking the panel. They advised not to do this, when we had to go.
At least they allowed us to stay 2 extra hours on our check-out date, which is really appreciated, but still, I would prefer to have a property as beautiful as this one but without the not-so-happy details we lived in there that were totally avoidable... Even if the cost would be slightly higher, it would be proper value and not just few more euros to pay.
I wouldn't mind about giving them another go, but I would also be sceptical. Hopefully this will be seen as a constructive criticism and not just complains.
Once again, the property is proper beautiful and really well located... It could be just managed better.
Thanks for everything!