Enrique was very nice and easy to communicate with. He responded to texts in a reasonable amount of time and was waiting at the apartment at the agreed upon time. The apartment was as advertised, clean, quiet and in a good location with lots of books, maps, tourist info provided. Only downside (and wasn't much of a problem) was the ceiling upstairs was pretty low. I'm 6'2" and was concerned about bumping my head, although that actually never happened. All in all a great apartment for exploring Madrid and a real nice experience working with Enrique.