Our host, Fernando, was very helpful and responsive and always answered our e-mails quickly. The apartment was great and exceeded our expectations. It is very spacious and our family of 4 had plenty of room. The apartment is very well appointed will great water pressure, plenty of dishes and cutlery. The Descalzas neighborhood is in a busy neighborhood in Madrid so it is not quiet at night. The air conditioning is in the front room so the bedroom in the back is pretty warm if you want to close the windows due to street noise. I would highly recommend this apartment but would caution you about noise in the summer when the windows are open. It's a fabulous location where you can walk or take the metro to all the major sights.