Ulises and Susana are a great mother son team! Ulises handles the reservations with excellent communication and fast response times while Susana is a perfect host! Ulises was always available to stay up to date on my arrival information. He provided perfect Metro directions from the airport. Easy Metro ride from airport, the apartment is directly across the street from La Latina Metro stop. Simple. Susana met me with open arms, literally! She’s adorable. She communicates perfectly using google translate. My Spanish is limited as is her English, but we had great conversation, no issues whatsoever. The room is exactly as shown, clean with a super comfortable mattress. Shared bathroom space was super clean. The apartment has an elevator, which was convenient for carrying luggage. La Latina location is PERFECT! You can choose to use the Metro, however, everything is literally within walking distance. I only took the Metro to visit the Real Madrid Stadium. Plaza Mayor is a 5 minute walk (if that) and all major attractions 15-20 walking time.