AMAZING service!! The apartment was very clean and beautiful (just as it appeared in pictures) when we arrived and the owner was absolutely the best! We had to be moved out after a week but struggled to secure a home by then so she worked very graciously with us to give us another week even though we gave her such a last minute request for more time. She was SO sweet and thorough!!! Best experience we could’ve asked for during our first stay in Madrid!! I highly recommend!