Isabel made us feel very welcome! She is very sweet and helpful. The apartment is in a perfect location to see and do everything in Madrid, as we did during the week we stayed! Only moments walking to the Metro. Many shops and restaurants just outside the building. The place was on the 4th floor and towards the back, so it was quiet. Slight odor to the apartment which was not noticeable once we turned on the a/c. Highly recommend.