Belens place is great, it looks exactly like the pictures so no surprises there. First I asked to change my check in time early and Belen said no problem. When I actually arrived (via metro) I was another hour and a half earlier than I had said. I contacted Belen and she had two wonderful and welcoming ladies come to meet me and let me in. The apartment is right in the old city/tourist area which is perfect for a first time visitor. The building is old and has a lot of charm and everyone I met in the hallway coming in or out of the building was super friendly.