The apartment we were given on check in was the wrong apartment. We contacted them but got no response, so had to contact Airbnb for a resolution which resulted in a refund, so we had to book a hotel at last minute for our stay. The apartment we were checked into was not clean (stains on walls and floor), plaster falling from the roof and the worst stench of smoke which caused us diffultly in breathing (not an exaggeration!). One good point is the two ladies who checked us in were absolutely brilliant, especially the new woman who had her first English language check in- she was really brilliant and helpful.