Soraya was a wonderful host, very accessible, warm and responsive to our needs. She put together a local guide with restaurant and activity suggestions that was totally right on! The apartment was just as advertised, clean, bright with lots of windows and balconies. The location is right at the the Plaza Mayor, you even have a view of one of the entrances to the plaza. It is an exciting and busy location, within walking distance of most of the sights, including the Prado, Parque de Retiro, Reyna Sofia Museum, Plaza del Sol and much more. Would definitely recommend a stay!