My boyfriend and I stayed at Laura's place for four nights. The flat is in a lovely neighborhood and it was easy to find with the good directions that we got.
I never got to meet Ana (to check us in) as my flight was delayed but my boyfriend was already in Madrid and he did. Ana was friendly and helpful.
Our stay was easygoing and we loved the air conditioner that gave us some breaks from the heat of Madrid in the summer.
We would definitely recommend Laura's place. Thanks for everyhing :)