We liked the apartment, and it was what we were expecting. The host was responsive when there were a couple of issues, nothing big. The apartment was super convenient, very close to Plaza Mayor, grocery stores, restaurants, and other attractions. We were able to walk to Plaza Mayor, Gran Via, El Prado, El Retiro, and a flamenco show. It was also quiet since it was toward the inside of the building. Of course, this means no view of the street, just a couple of inner alleys. The only complaint I have was that the shower door wouldn't close properly, so every time we showered, water would leak onto the floor, and we had to keep drying all the water. Kind of a pain. There was wonderful water pressure and the water got really hot, though, so that was a plus :) I would recommend it if you're budget-minded.