We chose this place because it was highly rated and right in the heart of everything we wanted to do during our short stay in Madrid. And it definitely delivered. The other reviews are correct, it is right in the middle of everything, but somehow also really quiet at night. We had a bit of difficulty getting the heaters started at first, but were eventually able to warm up the place. Pura was out of the country, but still did her best to help and was very responsive. Everything was clean and check in and out was very convenient. I would highly recommend this place if it's your first time in Madrid or you're only here for a short time and want to be able to hit up all the major areas quickly.