Leeways apartment in Madrid was a great location for exploring the city. The apartment is conveniently located to many of the major sites throughout the city, such as Plaza Mayor, Puerta del Sol and the royal palace. There are also subway stations nearby for excursions beyond the city center.
While the location was great, the apartment itself was somewhat disappointing. Firstly, the lights in the stairwell of the apartment did not work most of the time. There’s a motion sensor by the front door of the building, however it appeared to be broken and loosely hanging by a wire from the wall. The stairs were very narrow and windy and were potentially dangerous going up and down at night without working overhead lighting. Secondly, the bed, which was a pull-out couch (as indicated in the listing description), was very very thin and sunken in, lacking support and overall just not very comfortable. Finally, the shower seemed to have a permanent smell of sewage.
The Check-in process went okay. We were late getting to the apartment because of travel but Leeways met us shortly after we got to the area. We did not have an international plan, so we weren't able to call or receive calls and had to rely on Wifi to send messages. We sent messages to the host throughout our stay and the response time was a bit delayed (Messages I sent in the evening didn't get a response until the next morning).
The apartment’s location was great, but the other issues really took away from our stay and as a result, we probably would not stay here again.