Nader went above and beyond to make us feel comfortable and at home. Always very responsive. This is the best place to stay in Madrid location is perfect we walked to everything and easy access to buses for tourists. Walkable to plaza mayor and Santa Anna and all the shops. Helped us with the laundry machine and showed us what the symbols mean. Shower is very large and works well. Bed was comfortable and apartment was clean. When I come back to Madrid this would be the only apartment I stay in. Good size for a couple.