Carmen could not have made us feel more welcome or been more accommodating! The flat is as per the pictures, to the very last detail, and everything was thought through with care: the furniture, all the bits and pieces you would need in a kitchen or a bathroom. It made this very much a home away from home. The area is very close to the centre and safe. It has all the food shops you'd need in the street, and buses just outside the flat are frequent. This was a great find, and I definitely would go there again for any future trips to Madrid.