Arturo was very communicative and the response was quick. The apartment was good for a small family of 3 with a young kid. The toilets and shower was neat and clean. The bed was cosy and the room was spacious. The location is nice and can walk to city center easily. For those who wish to cook at home, there is a grocery store near by and can get everything. The Wifi is not high speed but was good enough for most work.
Overall, the apartment is a gem and Arturo was accommodating for our request. Highly recommend this place and would stay again for our next visit in Madrid.