Paula is very responsive and helpful before booking and during the stay. The listing is easy to find and check in is easy. The apartment is like photos.
It would be helpful to know of staircase in advance as it may not be easy with big luggage. Hot water for shower is limited however this was mentioned on the description - it was quite cold during winter time. This will not be an issue during summer.
Space of the apartment is very good for 2 people and offers good privacy. Rooftop terrace is available although we didn’t utilise it. Check out is easy and also Paula offers for luggage storage if needed.
Overall good location and walkable to city centre with lots supermarket around. We had a good stay. Highly recommend if you looking for short term stay while in Madrid.