The apartment is just like the pictures presented and is very close to everything you will want to see in the area without even needing a taxi or the metro to get around. There are multiple grocery stores and while it was very warm in Madrid while I was there the air-conditioning works great. Check in and check out was very simple and the Mun team checked on me during the week I was in the apartment to make sure I had the things needed and if I had any questions. The apartment also felt very safe but really most of Madrid feels that way. It is possible to use the shower using the nozzle holding by just pointing it more at the shower wall so that it doesn't get all over the floor. I know someone mentioned on an earlier review that it required being held. The communication was great and I felt like I could have requested help if needed. I would stay here again if available on a return trip to Madrid.