Reservation was quick. Communication was fast and clear. Location is great if you are spending a short stay to visit central Madrid. Close to Gran Via, to a metro station, short walk to Puerta del Sol and other Madrid landmarks. Good neighbourhood with supermarkets, fruit stalls and nice cafés. Apartment was clean, had basic amenities you need. Decent bedrooms (double bed could be a little bigger and more comfortable). Kitchen has the essentials for making simple meals. Not much of a living room (just a space next to the kitchen) but since we spend most of the day out, not a problem. Good natural light from windows facing inner courtyard, no views, but also no noise from the city. 2 Bathrooms are good (renovated recently). The rest ot the house is ok but shows signs of wear and tear (photos are slightly deceiving). And take don't underestimate the warining about the 4 floors of stairs if you heve mobility issues or heavy luggage. Ok as HQ for a short stay in central Madrid.