Walter was very friendly and responsive.The location of the room is perfect for a visit to Madrid and is close to Plaza mayor, sol metrostation and other attractions.The room was silent at night,not always the case when you are staying in the city centre of a huge city like Madrid. The bed is a bit hard,but otherwise than that i had a very good stay. Overall good value for money!You also get really nice company from the cat,he is lovely:).Even if you're not a cat lover,it's recommended.