this apartment is in a very central but very noisy street life location; apartment is (much) smaller than appears on listing/photo's; bathroom is very small and there is no walk-in shower, actually the shower is small and has a shower curtain; kitchen sink is hard to reach since its access is partly blocked by a refrigerator; kitchen counter is small and is full of equipment; kitchen could use a few more glasses, bowls, etc.; there is only one comfortable chair and ottoman (as shown in the photo's), a second comfortable chair would be nice; coffee table and dining table are run down; t.v has no international stations; wifi is slow on a regular basis; 3 balconies are nice but narrow and small and therefor you cannot really sit outside; communication with both Marga and Elena is quick but when we checked in Elena seemed to be in a hurry and unfriendly; we had to ask for more bath towels since they are limited provided for; before our arrival we notified Marga about the fact that we would have a 3rd person stay with us for 3 nights and had to pay an extra euro 45.00; at checking in we had to ask for more bath towels for ourselves since they are limited provided for and we had to ask for extra towels and an extra blanket/duvet for our 3rd guest; in our opinion towels and a blanket or duvet should have been provided for upon checking in.
despite the above comments we had a very nice stay in Madrid but will not return to this particular apartment.