This apartment was very clean, in a very good location and was safe. I did not have any problems with Mattia, I even forgot an iWatch a few hours after I checked out and Mattia was able to retrieve it for me. The only problem I had was getting hot water each day, it would only would last about 5-8 minutes and then take a few hours to get hot water. Other than that, it was a great stay and I would definitely recommend this apartment to anyone.