Be aware that the power goes out fairly often . The door only opens if the power is on. The heat is only turned on by the building during certain hours which means there is no way for you to control the temperature of the apartment. We lost power and had no heat. We spoke to an emergency number who said it was the breaker who went down. The breaker went down overnight while only cell phones were plugged in. Due to this and the heat we decided we did not want to stay in the apt. We spoke to someone at the firm that Marco works for and they told us we could receive a refund. We left and got a hotel. Then Marco told us we would not be refunded as the emergency number is there to help in case the power goes down and someone needs to open the door for us in the middle of the night. He also mentioned they have no control over the heat. Then this employee emailed us telling us we would receive 50% refund and yet Marco still refused as employee made a mistake. STAY AWAY