Matias did not welcome us but his friend did. He was prompt and reviewed everything with us. Gave us tip and also provided maps for the area. The apartment looks exactly like the picture. Very quite location, spacious and clean. We did have a problem with the plumbing/shower, but it was addressed immediately and corrected. Matias also followed up with a call and sent cookies for the inconvenience. I highly recommend this apartment and would return on my next visit to Madrid.