There is only one word to describe this place : GREAT , in every aspect, we love it. The location is great, really close to the Plaza Major, and the old city center, and really close as well to Madrid Rio park, if you run, that is a good spot for running. Communication with the person in charge was super easy and friendly, the department is refurbished and looks like new. I will really try to rent it again in my next trip to Madrid.