Amazing host! I winged it to Madrid in hopes to find a last minute stay! I looked for places near the center and she replied within minutes! She was ready and expedited the process! Super friendly lady, always smiling and offered any assistance when needed! I had a problem with the door and she was quick to respond. The place was good enough for my brother and I and the location was super safe. Felt safe, slept good and I would repeat this place if I return with a friend