Fantastic place with incredibly kind and flexible staff. Aft arriving in Madrid at 6am on a bus, my girlfriend and I we’re not exactly thrilled by the 3pm check-in. Thankfully the staff were amazing and helped us get a room by 7am. Other than this I felt they worked tirelessly to make sure the room was cleaned and to answer any questions we had about our stay and the city overall. Fantastic place for the prices