Ruben was so kind. He let us check-in earlier than promised and was very flexible with the check-out time. He thoroughly explained everything to us. The apartment was very clean and cute. The beds were comfortable, even the sofa bed. However, I was the first to take a shower and in about 10 minutes, there was only ice cold water. I turned off the water and waited about 20 minutes and there still wasn't any warm water, so I ended up having to heat up water from the pot and use that.