Diane was so lovely. Our flight was delayed and ended up landing late. She adapted so that we could get into the Airbnb with ease and without disturbing neighbours. The place was very clean, very spacious and had some great amenities. The beds were super comfy and it was very quiet at night. All 6 of us had great nights sleeps. Diane was very helpful with everything including helping send one of the guests airpods back. Thank you so much for making our stay so great in Madrid.