We enjoyed our stay very much! We ended up getting upgraded to a more accessible apartment since one member of our group has a physical disability, and was not able to safely go up the flight of stairs of the property, we contacted the company immediately, and within 30 minutes they were able to accommodate us in an accessible place. The new place was fantastic, well located in barrio Salamanca, modern, spacious and clean. Would recommend them 100% for your stay in Madrid!