Soraya's communication throughout the entire process was amazing. I had a lot of questions and was always inquiring about one thing or the other and she would get back to me within minutes. I was very impressed with her accessibility.

The apartment was as described and could not have been more centrally located. Pretty much anything and everything you could need was within walking distance.

The terrace is an awesome feature which I haven't really had before in an AirBNB experience. We were able to enjoy it by having some wine with jamon y queso in the afternoon hours.

Check-in was simple. She was waiting for us in the restaurant below and everything was explained to us. Suggestions were left for us on a printout.

The terrace unit did not have a washer and dryer, but Soraya was kind enough to allow us access to the 3rd floor unit, which was vacant, in order for us to do our laundry.

Although you're in the middle of it all, and it's really loud at night in the area, being that you're on the 4th floor, the night is silent as can be up there.

Overall, we were really pleased with our stay and with Soraya. If in Madrid again, we will certainly come back here.