Javier was very welcoming and friendly. We left the metro station by the wrong exit at night in the rain, so we called Javier and he came to meet us - fantastic service. He gave us a good map and told us about the town plus said to treat the place as our own.
It was clean, the bed was comfortable and we could use the fridge. The best part was the location as we could walk everywhere in Madrid. Note, we hardly needed the 10 trip metro pass. It is one stop from the Atocha Renfe station by local Renfe train C5 but more by metro as you need to change at Sol.