Before arriving, he arranged the check-in so that check-in was smooth. The room is really close to lots of attraction, especially to Gran Via. Also, there is a metro station, Chueca, just across the apartment. He was so helpful to us. Even he drew a walking tour on a map for us and suggested many cafes and restaurants. The photos of the room are realistic and accurate. We enjoy out staying so much. And finally, it was so kind that he had a bottle of orange juice and cake for his guests.