excellent location, by puerta del sol, where the action is going on. noisy at night but we knew that, we brought ear plugs, and we slept like a baby. clean apartment. Carol's responses thru Airbnb messenger were almost instantaneous. everything as described in the listing. hot water, heater, kitchen, check in, everything worked just fine. just make sure you read well the listing. this apartment is on the 4th floor and no elevator, you have to carry up your bags, all explained in the listing, so be ready for some work out.....everything worked perfectly for us though. thanks Carol for letting us stay at your place. Highly recommended!!!