Silmara was very nice and welcoming! We were late upon arrival but she patiently waited for us in the lobby. Great location and spacious apartment for 2 people. If you are a light sleeper, I would highly recommend bringing ear plugs as it does get loud outside with street vendors, people and trash pick up. Very convenient to Opera and Sol station. There's also a market within walking distance. We loved the outdoor seating area to get fresh air and people watch.