No heating at all in this cramped apartment. Pictures do not match apartment. Stains everywhere including oily stains on furniture and what was either blood or red wine on floorboards. Floorboards and tile mismatched so you can trip on the edge leading into kitchen. Few towels offered and certainly not enough for our 3 night stay. Forced to download sketchy app and upload personal documents prior to checkin. No privacy protection or data protection with this sketchy app. Waited hours to check in anyway as host would not answer phone calls or messages and lost valuable time. Worst of all was the lack of heating and a solution to fix it for the 3 nights we were there. Host lied and said a technician would come out and no one did! Walls are paper thin so the 2° C (36° F) nights in Madrid were felt throughout the apartment. Really criminal to be bundled up in layers and wearing gloves just to not freeze inside. Also shower leaks water profusely and will flood bathroom. Buyer beware!