hello good afternoon airbnb team the person who rented us the airbnb lied to us with the time of entry; Months before arriving at the airbnb I was in contact with them for an early check in. The day before I arrived in the city of Madrid, where I already had a paid taxi from the airport to the airbnb with 8 suitcases for 2 people, they confirmed the early check in. 24 hours before arriving in Madrid they continued to confirm the early check in. I arrived in Madrid at 8 in the morning when I arrived with the driver and the 8 suitcases at the airbnb we realized that nobody answered the phone and did not have any number to enter the airbnb the driver leaves me thrown and leaves I am in the middle of madrid without phone without connection outside the airbnb to what I get wifi I see a message from jose the owner of the airbnb saying that I can no longer do early check in and that I have to wait until 3 in the afternoon when it is 9 in the morning and I am already outside the airbnb because they are cleaning it. He recommends that I leave my bags in a locker 30 minutes from the airbnb by car. I walked with the 8 suitcases to a square to wait for it to be 3 o'clock. He calls me at 2 o'clock and tells me that I can go to the airbnb when I get to the airbnb, the apartment is still 100% dirty and there is no one cleaning until 3 o'clock: 30 in the afternoon where Jose calls me telling me that if I don't leave he will call me at airbnb and cancel everything that I leave the suitcases there and I leave, I proceed to leave; the cleaning people finished with the airbnb at 6pm; 3 hours after estimated check in; 9 hours after the early check in that he had promised me 24 hours before; On the second day, José, the owner of the property, started knocking on the door like an animal at 5 in the morning because there was noise. We were only 3 people talking. (He called the police when he saw that there were only 3 people in the airbnb and they left) the next day Jose started knocking on the door again like an animal at 10 in the morning. Obviously no one opened the door, we were all afraid that Jose, who was playing like an animal, would hurt us; JOSE, YOU ARE A TREMENDOUS ANIMAL AND Ill never stay again in your dirty apartament