The place is beautiful and located right on Gran Via. It is exactly as described in the images. 2 bedrooms, 1 bathroom. Out front from the balcony you overlook Gran Via and through the back window you can see the royal palace clearly. It was clean. I would recommend.
The reason for 4 stars rather than 5 is communication. The listing states that airport transfers are available at times. I asked repeatedly about the airport transfers and was ignored. I even asked when responding to prompts from Pablo and only received responses about the information he needed, not what I needed. I was able to set up my own transport to the airport, of course, but please don’t advertise something not available and even worse, don’t ignore the questions asked by your guests.
Otherwise, lovely place. Would recommend!