I don't want to go too far into detail because of how upset I am but, very long story short, this is not a safe neighborhood at all.
Upon arrival, our host failed to greet us like they said they would and we wound up getting robbed outside the Airbnb. Later that night, we got attacked by those same thieves. We told our host that we felt unsafe and the cops told us not to stay there anymore. Neither Airbnb nor our host seemed to care at all and now we've paid for 35 nights even though we only stayed for one.
We had to make the decision to leave for our safety and now we've lost thousands of dollars. We're in Madrid for fertility treatments so we're already so stressed out, but now we're basically homeless and I'm not sure if we can afford to continue our treatment. I understand that the host of the Airbnb didn't rob us, but this would not have happened if someone had been there to greet us and allow us into the Airbnb so that we could put our bags inside (like they said they would be).
People deserve to know what an unsafe area this is. And it would have been great if one person would have shown us some compassion instead of everyone telling us that it wasn't their problem.
Don't stay here. Not unless you're okay with being targeted, attacked, and ignored.