Ana made us feel very welcome. She was straight forward to deal with, helpful, and not obtrusive. The apartment was lovely. As no one was booked to arrive on our last day Ana let us leave our bags in the apartment all day which was wonderful. She also provided all the basics for breakfast which I really appreciated (coffee, tea, milk, juice, butter). Just had to buy bread. Lovely bakery very near by!
The apartment is in a great position, 10 minutes from Atocha station and the Reina Sofia in one direction and the Prado and botanical gardens in the other. It was perfect for our needs.