We stayed at the apt 10-12/02/23. Apt situated in a very nice place. Guys communicated well. But, the flat is too dark, it has two super small windows and there are no sun or day light at all, so you can’t feel comfortable without home lighting. In the morning when woke the main light (which is the only one in the main room and kitchen) didn’t work.
It took me all day texting with the guys to solve the problem with that which is absolutely uncomfortable when you have plans for Madrid. They were asking me tonns of questions and giving many advices how to fix the light instead of writing proper instruction.
It would be way much easier to leave a note with instructions for the guests which explains how to use the light in the flat in a very specific way. Which of switchers can be or cannot be used, how many units of electricity can be used at the same time. That would avoid unnecessary texting. Technician came at 20:00 to fix it. Damn!