We arrived and were greeted by our friendly host at the appointed check-in time. It was a little disappointing that we could not drop off our luggage early because of our early flight though. The host did give us information where we could pay for a locker in the train station. The place was exactly what was presented in the photos. We were given tips about restaurants and different neighborhoods around the area. We really appreciated the amenities like coffee, cooking oil, condiments, and sugar, etc. that were provided. A variety of restaurants were everywhere with markets for purchasing items also. The host walked us through the apartment before leaving us with the keys. A minor complaint is the bed size. I would not recommend for anyone that is tall. My husband's feet hung over the bed and he is an average size man. Also the neighbors were very noisy. Overall, we enjoyed our get-a-way in Madrid and the apartment.