Clara was unbelievably friendly and helpful (and fluent in English.) She went out of her way several times to help us out with things we needed including arranging a taxi that could handle a wheelchair. The space is clean and pleasant with a fully equipped kitchen and the neighborhood is awesome - loads of hip little shops and a Sunday flea market to die for. My only quibble is that the apartment is not independently accessible for someone in a wheelchair. The entrance ramp requires someone to help the person in a chair and a standard wheelchair will not fit in the tiny elevator.