Would not recommend. We turned up on the day, as expected as the stated time. Person who met us for check in was late initially, but wasn’t a problem so no issues with that.
The issue was we’d gone to Madrid, booked this well in advance and then we get go the rook shown by the lady, and the key she had didn’t work, how can a key to an apartment you rent on airbnb not work?
We gave it 2 hours there waiting outside of the door whilst the woman kept trying to open the door with a key which clearly didn’t work. I was asking for updates and communication was not good. Was told a technician (presumably a lock smith) was 20 mins away, fast forward 60 minutes, still not there.
We had enough at this point due to poor communication and all in all being terribly screwed around, and at this point having no where else to stay but airbnb support we’re fortunately a great help.
Would No recommend but location was great as one good thing.
Don’t like leaving bad reviews but I have nothing good to say.