This place was great! We didn't get to meet Anita but she was more than available. We had a small "problem" with the tv (the wifi worked flawlessly so who cares about the tv on vacation right) that she handled immediately and even fixed super fast. If any help or info was needed we could reach Anita very quickly. Now about the apartment, it's a really lovely size, tastefully decorated but neutral enough that it's not in your face. We had all we needed (sheets, towels, hairdryer, washer/dryer,....), the building is safe, the neighborhood quiet but with 2 subway stops super close, supermarkets nearly around every corner. The building's doorman was great for us as we were able to leave our luggage with him after checking out as our flight was much later at night. I totally recommend, this place is value for money without a doubt!