We were supposed to stay in this flat in Easter 2017 to visit my family as they live in Parque de las Avenidas. However my brother had a very bad accident and this trip became impossible. Karla and Manuel very gently accepted to change the booking to Christmas. At no extra cost.
The flat is cozy and full of personal details. It is like if you were at a friends' apartment while they were away. Everything worked perfectly. Since we were travelling with our 2-year old toddler it was important for us to have some "comforts" such as a microwave, a working washing machine, pans for his meals, etc. Appliances are all perfect. And very new especially the washing machine and the fridge. Since Karla and Manuel have a 3-year old boy we also had some goodies such as bowls, cups with handles and spoons for children other than the high chair for the meals and a stroller.
Flat was pristine clean. Since it faces Martinez Izquierdo I was concerned about noise from street. The small bedroom which faces there was very quite as it has double windows. The master bedroom faces a courtyard and my son slept extremely well there since it was very quiet.
They also allowed us to go beyond the checkout time on the departure date given that it was extremely cold in Madrid. We appreciated it so much!
It was a 5-star stay for us. We will definitively book with them again for future visits.