Rotes was very nice, she patiently waited for our arrival which was delayed for more than an hour, due to our problem in finding the rental car return. She gave us enough useful informations for us for our stay. Her apartment is nice and clean, and very well situated in the heart of Madrid. There are a lot of restaurants and grocery stores around the neighborhood, which is really convenient for tourists. One of the very important amenities is: there is an elevator in the apartment. After walking around Madrid whole day, an elevator to go up 5 flights is a great relief.