My husband and I spent 4 nights in this apartment. All in all, we are satisfied with the experience. Definitely good value for the money. The location is great, close to all the tourist attractions. We never used public transportation. There are lots of little restaurants within a 5 min walk. The place is on a very quiet street so no noise issues at night. We gave this place 4 stars out 5 as it seems to be more worn than presented in the pics. There are some scuff marks and cracks on the walls. The furniture seems a little deteriorated. Also, the place is rather small. It was perfect for the two of us, however, it might be too tight for a family of four. The flat is actually located on the 4th floor, no elevator. Reminder: American 2nd floor is the first floor in Spain, so you will climb 4 flights of stairs to get to this 3rd floor apartment. The AC unit is under-powered for this size apartment during the hot summer season. All the appliances work great but the washing machine is located in a cabinet that prevents you from pouring detergent into the dispenser easily. The water pressure is great as well as temperature. The kitchen is fully equipped. I would like to specifically thank the hosts. They were very gracious and helpful, very responsive to any questions. We were greeted by Emilio at the apartment who helped us with our bags, gave us local tips and allowed us to leave our luggage at the place before check-in. We also needed to print out tickets to the Royal Palace and Emilio helped us with that as well. Overall, great experience, definitely recommend this place if you want to experience Madrid like a local.