This is the second rental managed by Luis that we have used, and we chose it because it was managed by him. As with our first rental, Luis was friendly, always available, accommodated an early check-in and open to our requests. He's good, and after nameless lockboxes, and absentee landlords, it's a pleasure to deal with someone of his professionalism and friendliness.
The apartment itself is clean, modern, well lit, comfortable and located almost across the street from a supermarket. The shower was excellent, the bed firm.
The metro is a few steps away located on Madrid's main avenue; many tourist points are within walking distance. The apartment itself is within Madrid's gay area and is awash with restaurants, bars, and places for tapas.
My only caveat the noise level from the bars below the flat. I did not sleep well Friday and Saturday evenings. This may not be a problem, as my girlfriend was immune to the noise and slept soundly during the week we were at the flat.