I didn't met Vicky but her mother instead. She was really nice and sweet. I had a good time in the room, I only stayed one day but I was able to walk around and found some nice places to eat, Madrid was too hot the day I arrived so I preferred to stay inside my room and it was really fresh and with a window so the air could circulate, room also has a fan and a TV! I would recommend this place due to the proximity to the airport if need a place to wait for your next-day flight.