This is the most horrible Airbnb experience I've had in all the years I've been a member. We agreed with the host that we would be at the apartment around 9 o'clock in the evening, upon arrival we had no response for more than 2 hours and we were waiting outside in the cold. After a long journey of 20 hours by car, we decided to cancel the reservation and look for another accommodation at night. I wonder, who treats their guests this way? This is not humane and very brutal, I hope people read this and don't go through the same horrible experience. Good reviews on an accommodation don't say everything people, pay attention!