Amazing customer service. I have to say we are more than satisfied with the service and attention we received from our hosts. They went above and beyond to assure we were comfortable and made us feel right at home. From the moment we arrived they asked how our trip went and if we needed anything. During our stay they would check up on us to see how we we’re doing and if we needed anything. My daughter forgot her wedding rings and they immediately contacted us to let us know that they had them and would arrange and assist us for them to be picked up. Till the day after we left they asked how our trip had gone back home. It’s right in the the center of Madrid, excellent location. Food markets, restaurants, and licor stores across the street and within steps to the property. Very well kept condo. We had an amazing time. Highly recommend this rental!!!