I would highly recommend this apartment and the host. We were greeted when we arrived by an extremely friendly and helpful lady. We were shown around the apartment and all the necessary paperwork and details were explained clearly. Upon arrival the we were left with some complimentary croissants and juice. We were allowed to extend our checkout and also store our suitcases at their office which was extremely helpful. The apartment was clean and in great condition, and there was nothing different from what the advert stated. (The kitchen is small, but we knew that before hand) The location of the apartment was fantastic in a vibrant part of Madrid and right by the tube station, with many small bars and coffee shops nearby. I would definitely use this host again if ever in Madrid.