THE GOOD: The owners of this apartment are very responsive and up front. After booking they immediately reached out to let me know that the elevator was not working and asked how I would like to proceed, which I appreciated. The place is about a 20 minute drive from the airport, a block away from a nice grocery store, just above a place where it is easy to dip in and get coffee, and just a few blocks from Retiro Park. It’s location makes for a pleasant walk through the park to major sights. The apartment itself is huge, with tons of rooms and 3 bathrooms. If you’re traveling with a large group, there is space enough for everyone to have an element of privacy. Probably particularly comfortable for families. The kitchen has mostly everything you would need, and there is even a small laundry room. Well decorated. We were greeted by someone who gave us a few helpful recommendations.
THE BAD: The air conditioner does practically nothing to cool the space. The bedrooms have ceiling fans which help to circulate the air, but we visited during a heat wave and were really uncomfortable. The plumbing in the smaller bedroom had multiple issues. The first night, a shower literally flooded the entire bathroom and we were stuck mopping. That same bathroom smelled like mildew, as did some of our towels. The toilet in that bathroom never stops flushing and kept us up at night. Looks like there needs to be an overall maintenance of the place - moldings completely detached from walls in some places, dirty walls, and we had a toilet seat completely fall off the toilet closest to the entrance. My husband literally had to put his hand in the toilet to retrieve a piece that had detached and fallen in. Definitely NOT dirty, but not immaculate either.
THE UGLY: A really significant ant infestation. They are everywhere, but especially in the bathrooms and kitchen. We had to throw away a ton of groceries that we kept on the counter because they were ruined by ants. Ant corpses in the bathrooms. Additionally, they attempted to charge us an additional $200 security deposit upon check in, which violates Airbnb’s terms regarding security deposits. We refused, and that basically settled the issue.