This apartment was exactly as the pictures showed. It was very clean, comfortable and the extra touches such as coffee, granola, detailed explanation of the apartment with an organized folder with list of great restaurants and things to do was appreciated. The air conditioner worked well, beds were comfortable and location was easy to walk around town. There is currently no elevator so you need to carry bags up a few flights of stairs but Iryna graciously helped. We didn’t need to use the metro while there except from the train station to closest metro exit. We didn’t understand how close the apartment is to Atocha train station until our last day so if you come in via train, don’t bother with the confusion and cost of getting metro tickets and just walk to the apartment. Iryna arranged a taxi to the airport for us. The only very small thing we didn’t like was the one extra large pillow on the bed that we had to share. Would prefer individual pillows for each person. We highly recommend this apartment if you visit Madrid.