From seeing other peoples reviews, I trust that Ursula is a great host and under regular circumstances I could have given this experience a better review. However, my case is a little as I never actually stayed at her home, but had a pretty stressful experience her. I requested to book 3 nights with her last minute in which I was quoted about $300. She then messaged me and told that she could only host me for 2 nights, and sent me a different agreement with a 2 night stay, however, the price was HIGHER for 2 nights than for 3 nights. After I inquired about this, she proceeded to try to convince that it wasn't her charging me extra, but it was Air BnB charging me a surcharge on top of her regular nightly price. I was confused and stressed out since I was literally at the airport heading to Madrid and we still had not formally confirmed my stay with her. She wasn't able to send me a request for 2 nights with the proper price before I got on my plane and I lost WiFi. When I got off the plane and found WiFi, I was ready to decline her offer of 2 nights since I was being overcharged, I was stunned to see she had confirmed and charged my card for the original agreement of 3 nights, the 3 nights which she said earlier she could not host.
Overall, it was a super stressful experience.