Mar met us at the apartment and showed us how to access lifts - apartment is on top floor and is per the photos. Clean and functional. Very safe area near Congress Building. My 16 and 11 year daughters walked around by themselves. On arrival, Mar generously took us on a short tour and showed us where to go and gave us local tips. Thank you, Mar, for your gracious hospitality, you helped make our Madrid trip all the more memorable. Gracias!