The location is really perfect, the flat is situated in the city center of Madrid. Everything was close, we did not have to use public transport. Communication with Giselle was alright, we did the check-in without problem. The room has window to the main street, so it can be a bit noisy. The kitchen in the flat is smaller, but sufficient to do the basic stuff. We usually took the stairs to get to the flat, because the elevator is tricky. Nevertheless, we can recommend this accomodation - it is a great place to stay for few days and explore the city.