Miguel was super nice and easy to communicate with. He kindly allowed us to drop off our bags when we arrived early. The apartment has a excellent location - very close to the Gran Vía, has a Metro station right outside, a small grocery store on the corner, a couple of pharmacy’s and lots of great places to eat. The WIFI connection was the best I have ever seen in an Airbnb - super quick - never an issue. The towels and bedding were of good quality and the beds were very comfortable. The apartment was super clean. There is also an elevator - which was always available. The air conditioning was excellent, there was tons of hot water and the water pressure was really good. The only things I would comment is that there were no extra items like hand soap or a sponge for dishes. Also the showers are very small - it is difficult to move around once inside - ladies you will have to shave your legs outside the shower or with the doors open. One last thing I wanted to note is that we had to keep most of our stuff on the floors - a small bedside table would be helpful and a bench for bags.