The apartment was well located, near to bus stops and the main train station in Madrid. Silvia was responsive and helpful throughout our stay here. There were some slight hiccups where the water temperature could not always be adjusted colder and the bathroom door could not be closed fully. There is also no lift for 4 flight of stairs which can be challenging for those with difficulties or large luggage. All in all, it was a decent stay here and great value for money.