Esperanza is one of the kindest and most attentive persons I have met through Airbnb. She is always making sure that you feel comfortable and makes every effort to help. Her flat is very clean and has an excellent location, just a short walk from two metro stations and Real Madrid's stadium. There is also a small supermarket in the same building if you feel like having a snack. I highly recommend her place. Its excellent value for money and the host is a wonderful person.