I didn't get to meet Santiago in person, but he was wonderful!
I needed a place to stay last minute for just one night and this was the perfect selection.
His friend Camilo greeted me with a smile and help me carry my super heavy three pieces of luggage up two flight of stairs . He also show me his favorite Chinese restaurant, thank you Camilo!! He truly made me feel welcomed and at home.
The place is centrally located, in the middle of restaurants and shops just steps away from the Gran Via. It was clean and looks just like in the pictures.

I truly recommend Santiago's place ; )