This is a very nice, modern, minimalistic hostel in Madrid - unlike any others I have been to. Before booking, I was in contact with them regarding having a private bathroom. My room was upgraded at no charge from bunk beds private room to a double bed room (very nice!). I had to change my plans before arriving very last minute and the host was very understanding about that too. Check-in was easy and wifi worked well in the rooms. The shower was all brand new as well and their were soap, shampoo, etc provided. I must say I would stay here again and the air was refreshing since Madrid was in the high 30s when I happened to go.