I stayed in this unit for 4 night and had a great experience. The Cesar and Vanessa were great at responding to any questions I had. The unit was great and we had barely any issues. The only minor issue we had was that the building had a odor or sewer smell. Nothing to crazy but it was noticed. Also the dryer sometimes didn’t dry our clothes completely but that was until he realized we needed to set the timer for 1 hr and 40 mins. After that my clothes were dried completely. Had some issue using the keys to get in the doors so you will have to have patient and play with it a little get in but once you figure it out you are good to go. Also I believe it’s listed in the description that there’s no elevator in building and the unit is in the 4 floor. Overall I had a great experience there in Madrid. Public transit and grocery stores are within walking distance. I would definitely recommend this unit.