Cristina and her son were very good at communicating with us on the day we arrived and gave us advice on our transfer from the airport and met us promptly on arrival. The apartment was a brilliant place to explore Madrid from and there was plenty of room for our group (2 couples and 2 individuals) and 3 bathrooms to meet our needs. The kitchen is relatively basic so maybe not the best if you want to cook big family meals but ideal for popping out for all that Madrid has to offer.