Fernando was really helpful and attentive during our entire stay and that helped make our stay in Madrid really great! Just a word of caution, there was no air conditioning and it is on the 4th floor (both of which we knew before we arrived) but for some reason after walking all day, those 4 flights of stairs sometimes seemed daunting. However, it was a wonderful apartment and it was in a perfect location for us! If you want a clean apartment in a central location, check it out!