Good communication before and throughout the stay. We had a bit of a hitch with the internet connection but the host was very swift in getting back to us and being flexible with our checkin and checkout times. We were only sorry it was such a short stay, we'd stay here again if back in Madrid and hope to be again.

Ignore other comments about the area you might see below, its incredibly safe, a couple of mins from the Metro and very convenient for all central parts of the city.