Absolutely wonderful in every way. Most importantly, Maria Luz is super helpful and communicative. She couldn't meet us to give us the keys, but made arrangements for us to pick them up in the airport when we arrived. The apartment is right in the center of Madrid, was clean and comfortable -- the master bedroom had a really comfortable bed! Yes, you have to watch your head in some parts of the apartment because of the low beams, but you get used to that. I would stay here again in a heartbeat.