Gorete is a wonderful host. Her assistant Alicia was on premise every day and asked about how we were doing every time we ran into her, on the way out or returning to the apartment. Alicia was very thorough when we went through things we'd need to know during the check-in.
We had no need to ask for anything during our one-week stay because everything was perfect. The place was impeccably clean. Every item (eg pillows!) was of top-notch quality. All the essentials in the kitchen or in the bathroom were provided.
The building itself was very secure and the public space was clean. The neighborhood was lively and very safe. The location couldn't have been better. All the major tourist spots, including the museums, the Atocha train station, and metro stations were within walking distance. Lots of restaurants and several supermarkets were within a few minutes' walk.
In brief, we thoroughly enjoyed our stay and look forward to return.