Starting with the positive things:
The apartment was as the pictures show, the condo is quite nice in a good location, with good amenities. The bed is comfortable and the shower very good.
The access to the garage is very good as all gates open automatically when the license plate is registered and the parking spot is quite large.
On the negative side:
this is the first time in my life that I will do a negative review, but this place gave me no other choice. this was definitely not as an Airbnb experience should be.
First, the apartment was full of the owner’s stuff on the bedroom, bathroom, kitchen and fridge, leaving no space for my stuff. This looked more like a stay on a friend’s apartment, than an actually Airbnb.
The communication was not easy. First, the owner did not accept my booking in the 24h so it was canceled. I had to ask again, and eventually he accepted. Then no check in instructions were provided in advance. Only 4h after
me asking for it, on the check in day, some instructions have been provided which then allowed to get into the apartment (it was 5pm).
The AC was not working, actually the house was quite hot and unpleasant to stay, so it was very hard to sleep because of the heat and, with the windows open, there was a lot of noise from the highway and train station outside. I have asked the owner to fix it, he said he was going to stop by to take a look, then never did. When I asked again he said that he went but forgot his keys, which doesn’t sound realistic because he never asked if I was home so I can open the door. Then later in the day, I said again that was too hot, and he just replied “ok”. He never again asked about it, or said a word, until the check out day where we texted saying that the housekeeper was on her way. Inadmissible behavior.
On top of that, the living room blind shutters were not working, the kitchen is very small with no space to store the dishes or food. The washing machine was full of dishes when we checked in, and the fridge full of damaged food.
I would have ignored all these problems, if the owner would have shown any consideration for the AC problem, unfortunately that was not the case.
I paid 200€/night for this lousy and stressful experience and it is a real shame, because I am sure if this had been well managed, this Airbnb would have had potential.