Ana was so nice and helpful. It is a bit tricky to find a place to unload a car without blocking the narrow one lane street that is nearest to the short Calle Torre that the apartment is on. But it all worked out and we were able to get successfully settled into the cozy apartment and oriented to the Wonderful Latin Quarter by Ana. We loved the black out external curtains. We appreciated her complimentary bottle of wine and cookies which didn't last long and we enjoyed use of the cozy kitchen to take a break from eating out. Highly recommended.