Sandra is so friendly and will always communicate with you. The apartment was just like the photos and the sofa is a pull out bed! The apartment was spotless and right in the centre of Madrid and only 3 minutes walk to the Metro! I would highly recommend booking Sandra’s apartment. Only downfall was the bathroom door was very hard to open and close and would scrap the flooring and I was afraid that it was going to shatter on top of me. Overall 10/10 experience!