This is a perfect place to stay! Everything is as described and the apt is bigger than expected. It is super clean and is on the 3rd floor with an elevator. It felt secure and safe! Communication was excellent- I just send a text to Noelia and would get a prompt reply. Mario greeted us and showed us around when we got there. Restaurants are right at the doorstep. It is close to everything! Many sites are within walking distance and the metro from Puerta de Sol (minutes away) is easy to navigate. We loved staying here and plan to do so again!