Jose Rafael greeted us at check in and helped us with our heavy luggage up the stairs to his apartment.
The apartment is in a good location and close to a beauty salon, Carrefour grocery store, restaurants and metro station.
Water pressure and temperature were good in the washroom and we had access to the kitchen, fridge and freezer storage, and use of an iron for our clothes.
There were no photos of the room, washroom or actual accommodation, so we did not know what to expect.
We did have an issue with the accommodations as there was no lock on the room door, and it was smaller than expected for two people, but we were able to resolve this amicably.