A mixed overall experience, which started on the wrong foot, when we found out we were being installed in another apartment that the one we had booked via the Platform (although in the same building), because there was already another group in it. The "New" place was overall okay and convenient with enough Rooms, beds, bathrooms for everyone, and a perfect location on Gran Via / La Chueca, but it was just not the apartment we had booked and judging by the pictures, it was presumably not as nice as this one. It also lacked a large table for the whole group to have meals together. The discussion with the host to notify him we were in the wrong apartment was at first quite unpleasant, with an attempt to pretend that we had orally agreed to be relocated in another place (totally untrue). We ended up finding an agreement, and the rest of the stay went okay, the communication with the woman in charge of check-in / check-out was fine, with great availability/responsiveness from her side.