Apartment is in a perfect location. Just 15 min. walk to the Palace, Museo del Prado, Plaza Mayor and etc. It is clean and beautifully decorated, almost like an IKEA showroom. Although the pictures make it much brighter than reality. The bed is accessible using the black metal stairs. It is very close to the ceiling and I bumped my head several times. According to Alicia the sofa pulls out to a bed but we didn't need to use that. The bathroom is a bit dark with no windows and the door does not close. Internet is fast and stable. When we stayed during Mid-Jan 2016, there was construction going on that looks like it will take a while to complete. The workers begin at 9am so don't expect to sleep pass that. There is also a window with no shades which workers can look into the living room.

Alicia was very good at communicating and greeted us in the building. On our first night in the apartment, the power circuit kept tripping and we could not run the small heater or any other appliances simultaneously. Alicia called an electrician the next day and the problem was fixed promptly.