Our stay at Luz's apartment was great! It is without a doubt the best abnb experience we've had to date. Communication was fast (practically instantaneous), the apartment was even better than pictured with a perfect location. Luz is the gold standard for hosts. Her energy and personality really can't be described by worda. The apartment was well stocked with goodies and the basic necessities which was greatly appreciated. Wi-Fi was fast and reliable. Luz had lots of information available on Madrid with suggestions of the must see sights. She was also very flexible and helpful on storing our bags after we had checked out. Book Luz's apartment and you won't regret it.