the flat looks like the pictures and is located in a very central area of madrid. hot water supply is limited but that’s described in the ad, so no surprises there. the only downside for me was the check-in process, which seemed very rigid and unnecessarily mysterious, with check-in instructions being sent only a few minutes before the check-in time of 3 pm. this could definitely become an issue if you’re travelling from the airport and have no internet on your phone.