From the moment Albert greeted us and carried my wife's bag up 5 flights of stairs (which is fine since I carried it everywhere else) till we picked up our bags which he held for us in tje shop we had an amazing stay at Consuelo's apartment. A great bottle of red wine, cold water, cheese, and chips were on the table for us as we checked in. We got a grand tour of all the amenities which worked quite well, though a few times the internet was spotty. The apartment is comfortable, has great views, and has the heart of Madrid waiting for you just outside the door. Don't hesitate to book it, and we'll be back ASAP!