Javier was always very responsive and the apartment was nice, just as shown in the profile. When we arrived the concierge gave us the keys and assisted us with parking. With a grocery store across the street and a metro stop two blocks away, the location is very good for accessing the city - Sol, Prado, Palacio Real are all a reasonable walking distance, even for a family with young children.

Javier met us at the end of our stay. He was very personable, spoke great English, helped us with our bags, and offered recommendations and future assistance if we needed.