The host made me feel very unwelcome. He had told me to take the Metro from Atocha Station to the Tirso de Molina Metro station. I went out to find the Metro and discovered that the Line 1 of the Metro including the Tirso de Molina has been closed since July and will not reopen until November. I found a taxi and it took a very long time to arrive at the apartment due to heavy traffic and a street closure. When I arrived, I asked a neighbor to contact Jesus. I spoke to him and could tell he was angry because I was late and he had gone home from the Metro station. I told him the Metro was closed so I took a taxi. When he arrived, he told me how I had inconvenienced him and he'd been waiting at the Metro for two hours. He never took any responsibility for not giving me inaccurate information. That night I climbed into bed and there was grit on the sheets. I put the top sheet over the dirty bottom sheet and e-mailed Jesus for clean sheets. He never responded nor to my e-mail asking how to use the shower or the fact that there was no silverware. This is a cute apartment in a great neighborhood, but I would not recommend this host. There are many apartments in that area, and I would recommend finding another location. This is the first time I've had a negative experience through AirBnB. Most people really want to make sure you have a great experience. I will say it was great to have a washing machine, but mostly to wash the dirty sheets that should have been clean when I arrived. When I left, I rewashed everything and hung it out so the next person would have clean linens at least.