Carmen is an excellent host. She made an extra effort to call us as soon as we landed in Madrid to know that we have arrived and guided us through . Her place is at the heart of Madrid and almost every thing is nearby at walking distance. Apartment is very clean and safe . On weekends it gets a bit noisy though as there are pubs on the ground floor but it’s bearable. I would highly recommend this. She can’t speak English but communication is never a barrier with her. Super host.Thumbs up. Thank you for having us. Stay blessed.