Paula was very helpful and very responsive, the studio room is spaceful enough for 2, the shower pressure was good and e everything works smoothly. the downside is that there is no cooker and crookery but only a kettle. the studio is very well located in a very active part of the town but still quiet despite being near the action at night, perfect for a good night sleep and the park nearby is definetely a plus. it's clean and does exactly what it says, overall very good.