The communication was great with Jesus before and during our stay. He made sure to meet us at the metro stop in the La Latina neighborhood after a long travel experience to get there. He walked us over to the apartment and explained lots of background to the area. Since we don't speak Spanish it was great that he spoke English for us quite well. The place was clean and safe. Everything was as described. The highlight was being in the heart of a great neighborhood in Madrid. We walked to the Plaza Major and felt right at home. Jesus checked on us periodically by phone text to make sure everything was fine.