I have been in the house just 3 days due to personal problems. Pastora was a great host, super kind, nice and helpful! When I had to leave earlier she came home from work just to check on me, and she texted me back to check if I arrived at the airport as she saw I was in an unconfortable situation.
Apart from that the pictures represent the house as it is, but I would say in person it is a bit less fancy than it looks in the pictures (in particular the kitchen). The room was a bit cold, but the bad has a really warm duvet. The lift is a bit noisy and the first night the neighbor was singing in Spanish till 1 am, but it may have been a 1 time episode on a Sunday night.
Despite that the house is in a perfect position to live the city real life, a bit out of the common touristic areas (just 2 metro stop away), it is in the center of Madrid daily life.