We had a scheduling issue with the hostal we were staying at, and Paula was there to save the day! Booked literally the night before, and she was quick to respond. The property is exactly as pictured with some of the major highlights being a nice hot shower with good water pressure, and a comfy bed. We didn't get to enjoy the terrace since we were only there a night before heading to Seville. You're also walking distance to the metro or the train station, and major attractions like the Prado Musuem.
Only thing I would highlight, is if you're 6ft or taller there's areas in the apartment where you can bonk your head on the ceiling. Speaking from experience :)