Luis Alberto was wonderful to work with, very easy to talk to and, even though we never met him face to face, he was there when we needed him. The apartment is very cozy and on a quiet (usually) side street, one block off the Gran Via, a definite hot spot. There is a disco by the apartment that was quite loud and late on Saturday night, but not a problem any of the other evenings we were there. But, the apartment is comfortable and convenient, pretty much anything you'd want to see in Centro is within a 15 minute walk.