My family (including 2 teens) were in Spain for 3 weeks and we ended our trip in Madrid. Rocio's apartment was a breath of fresh air. It was comfortable and beautiful. The air conditioning worked better then expected, the place was clean and comfortable and more like a high-end hotel. The location was the best....the apartment was on Plaza Major so it was centrally located with some of the best restaurants and cultural sites within walking distance. It also was very quiet...so, the best of both! The apartment had a booklet full of recommendations and instructions in English and both Rocio and Maria were exceptional communicators and helpful. The apartment was supplied enough towels and toilet paper and had 2 bathrooms (a plus for a family) and had plenty of hot water for showers....which many apartments do not! We really enjoyed ourselves at this apartment. Thanks!