I highly recommend this apartment. From initial booking, all the way through check in and our stay it was top class. The photos, descriptions etc don’t fully do it justice. It is in a really convenient and central location close to the Prado and also the main starting point for the Red Bus city tours. There is a great coffee shop literally next door that we used for our morning coffees and pastries etc. There are a huge number of great tapas bars within a few hundred metres too. It is approx a 10 min walk from Puerta del Sol and 15 mins from Plaza Mayor.
The apartment is really spacious and was spotlessly clean. We are a family of 5 (2 adults and 3 boys aged 11, 14 and 15) and it was ideal for us. It is well furnished and the beds are all comfortable. Good showers with decent hot water. Amazingly quiet at night given how central it is.
We arrived at the apartment early on Easter Saturday (11am) and left late the following Wednesday (6:00pm) and we were allowed to drop our bags off on arrival while the cleaner was working. We also got a late check out, both of which we really appreciated.
Hosts are really responsive and polite, albeit we never got to meet them in person.