Melvin was a great host, although we never met, both he and his support staff was always available and prompt to respond when needed. My friends and I had an early flight to madrid and Melvin kindly accommodated a far earlier check in time for us than listed and we greatly appreciated it. The house is clean, comfortable and in a fantastic location. Close to the center and easy access to the metro station, plus lots of restaurants and bars in the neighborhood. I would recommend this place to anyone else that wants to spend a few days in Madrid.