Basically, everything was great, the apartment is amazing, the location is really good, next to pharmacy, the subway station is in front of the apartment, is easy to open the door, they have a customer service that was really helpful, and Kevin was great in helping us to turn it on the heater. The only complaint I have is that the host gave us the check-in instruction late, it didn't have any instructions on the apartment on how to use the heater (that's why we needed help from customer service). But all the rest was amazing, we enjoyed a lot our stay in Madrid.