Alicia is a very helpful and friendly host! The apartment is located on the heart of Madrid near everything. Me and my wife walked through the city attractions and it was very easy to go back and forth. The apartment is brand new and everything works perfectly. It is on the 1st floor and when we open the windows we felt as if we were on a "Vip Lounge Café" over Plaza Callao and was nice having a wine and/or a coffee on the small and cozy balcony. I have only one point of attention for those who intend to stay there: we stayed 4 nights and for 3 times we were awake at 6am by the trucks that were supplying goods of the restaurants below the apartment. They simple don't care about the noise and it was very unpleasant At night there is no problem because the restaurants close before 10pm. This was the only negative experience of staying there, but even so It was a nice staying there. Gracias Alicia!