Alicia was a WONDERFUL hostess - she made check-in a breeze, and we had a terrific time talking to her about the neighborhood, our subsequent trip plans, and sharing travel stories. She gave us plenty of helpful travel tips, and left us with plenty of info to maximize our enjoyment of the city. The apartment is small (normal "city small") but very cozy and had everything we needed for a very comfortable stay. The building and neighborhood are safe and secure, and very well situated for eating and drinking our way through Madrid. Would definitely return here!