I would highly recommend this place to anyone who wants to stay there.
Big enough for a couple. On entry the key handover was simple.
Communication with Lola was direct, easy and quick. Any issues I had Lola would be on hand to help. She recommended some local places to visit too.
Location of place is great if using the City Metro. Metro stop on end of street (100m) called Diego de Leon. This has 3 main lines into the centre of Madrid. Easy to use.
The room itself was clean on entry and had everything we needed. Air con, WiFi, Hair dryer, iron, fan, tv, fridge/freezer, cooking hob, microwave and more.