We arrived in Madrid way before checkin, but they made arrangements for us to be able to leave our luggage in the room while it was being cleaned. That was super helpful. The hosts were also very responsive and expressed concern for us giving suggestions and looking out for us.
The room was very nice looking, and had everything we needed for a comfortable 5 night stay. My family consisted of myself, my wife and my two year old. The hosts made arrangements to have a crib made available which was very thoughtful and helped us a lot.