Rafa was willing to meet us at 9:30 pm to check in which was nice of him. The place is very clean and it is a good size for 2 people. We felt very safe staying here. The location is excellent, within walking distance to the major tourist sites including the royal palace, cathedral, and Plaza Mayor. It's about a 25 minute walk to the museums. Overall, we had a great stay and would definitely stay here again!