Victor is very nice and a responded within minutes of all inquires I had. The apartment is huge, and the patio is very nice area to hang out. The internet is fast, and the place was squeaky clean. A quick bus ride or train ride will get you into the heart of Madrid at no time. Victors apartment was a last minute booking and he made it super easy! He gave us clear directions and options on how to get to the apartment, and how much it would cost. He allowed us to check in earlier since our plane arrived much earlier than check in time. He also helped us get a wall-outlet converter for our phones since we were coming from the west. I didn’t get to meet victor personally but his mother was a very nice sweet lady that helped us with all our questions. I would definitely come back to his place!