The communication was good and clear. The apartment was really cold (february weather), however they responsed very soon when I asked them how I could heat the apartment up. Also, the apartment was tidy and had everything we needed. It was a bit noisy, because you hear the neighbours good, but it was not that irritating. The bed didnt sleep that comfortable. The location, the neighboorhood La Latina, was very nice (with the best tapas street in town nearby). Loved our stay!