Maria was in touch and very helpful prior to our arrival, and sent us a map to walk from the train station. We texted her to let her know when we arrived, and she called right away to see if we needed anything. The apartment was very clean, comfortable, and sunny. There are overhead fans in both bedrooms which made sleeping very comfortable. There was a very helpful guide about both the apartment and nearby restaurants and stores, and there were lots of maps. The apartment is in a very pretty residential neighborhood. We were able to walk to museums and the city center. We would certainly recommend staying here if you are visiting Madrid.