Lina and her husband were really helpful and nice! We needed to drop in suitcases before our Check in time. Lina was very accommodating and arranged the cleaning lady to keep the suitcases for us. She also helped us to call for taxi. The place was sparkling clean and lovely, and also comfortable to stay for my family of 4. The location is very convenient, there are many nice restaurants within minutes of walk. We will definitely try to stay there again when we will come to Madrid again!