Natalie communicated well and was super accommodating. She met me to let me in and show me around and was very personable. The apt is in my fave neighborhood in Madrid and it’s on a lively street. The apt is at a remove and so it’s quiet. This is a good find for one person or a couple as it’s a studio apartment, so it’s small. For my one night stay it worked well, although there’s no air conditioning (not surprising for Madrid) and there wasn’t a lot of ventilation (essentially one window). They provided a fan, which was essential, but this apt would be ideal on less hot days.