I would gladly have given five stars to Alejo's cosy apartment in the Las Letras neighborhood of Madrid, were it not for two things: 1. the shower, which was somewhat old, consisting of a metal hose connected to the bathtub faucet and a rather malfunctioning head; and, especially, 2. upon my arrival following an 11-hour flight from Brazil + the ride from Barajas into town I was surprised to find out that there was no one to welcome me at the apartment and let me in. I had to borrow a local's phone and ring Alejo, who promptly sent a friend to meet me with the keys. It turned out that the host indeed had sent me an email via AirBnb asking me to get in touch as soon as I was in the vicinity of the aprtment. Yet, one must bear in mind that tourists, when arriving at a destination overseas, usually do NOT have a wi-fi connection prior to settling in at the rented accomodation. In other words, the host him/herself or someone MUST be at the proper address with the keys in hand in order to show their guest in. (BTW, I arrived promptly at around 12 o'clock - as previously announced).