Soraya's place was in a very convenient location, clean, had all the amenities we needed (washing machine was a huge bonus for us), and was overall a very memorable apartment in the heart of the city. She was very responsive and met us just as we arrived, and was quick to respond when the hot water was out. I also appreciated the list of recommendations she gave. It could be a bit noisy at night as you're right next to Plaza Mayor but we did just fine with some earplugs. The trade off us you're so close to many amazing sights, restaurants, cafes, bars and just vibrant city life. I only wish we could've stayed longer, highly recommend this spot for your Madrid stay.