My husband and I flew from LA and arrived to the airport in the morning and requested an early check in. The host was very nice and kind to let us in the apartment as soon as noon so we could leave our bags and wait for the cleaning crew to arrive. The house was nice but as is normal the apartment wasnt clean yet and we were told the cleaning crew will arrive around noon and finish the house around 2:30-3 (check in time). The problem is that the cleaning crew didn't arrive until past 3:30pm... when she stared cleaning! She finished around 5. We were absolutely exhausted from the red eye flights and last thing we wanted to go through was not being able to lay down or take a shower, because the house was dirty for 2 extra hours from check in time, that means 9 hours after arriving to madrid. Every minute counts when you are that tired and not being able to check in on time really made a difference for the worst, as it created a stressful situation for my husband and me. Another unfortunate coincidence is that the elevator broke the first day we arrived, and wasn't fixed for the entire length of our stay.That meant going up and down 6 floors (it's more like 6 not 5) a few times a day and also at the end with all our travel bags. Besides these inconveniences... The apartment was very nice and we had a good stay. The Chueca Square is lively and makes a great view and good to people watch. Nice location. There is noise but it's not that noticeable in the back bedroom, noise usually wakes me and I didn't have problems getting a good night of sleep there. It would be loud in the living room. Lastly, couple easy to fix things just to help the host improve the experience: Please put a trash can in the restroom (!) and change the TERRIBLE old foam and flat hard rock pillows (Investing a few extra dollars in getting decent pillows will make your guests so much happier!). In general we do recommend the place but it needs some improvements.