Victor is very friend and welcoming. The apartment is located in a convenient location, only a stone throw to the metro and shops. It's in a residential area, so we get to see the everyday life of locals. the apartment is well equipped. There was only one little hiccup, where the shower drain was partially clogged. I am sure it will be fixed in time :) overall, a very pleasant stay. We would recommend it to anyone who is visiting Madrid.