Elo made us feel very welcome and the flat fully met our expectations. It is bright and clean in a great location and very close to a metro. We had some trouble with the washing machine and Elo was prompt in resolving it. We were advised to take the metro to the flat from the airport, but found that it has two long changeovers. On the return journey we took the airport shuttle from Atoche Renfe, one metro stop away, and is much easier if travelling out of commute hours. Also it would have been helpful if Flat A was in the address as there are 4 flats on the same floor. Altogether a very pleasant experience and we would definitely stay there again.