We never had the apartment , the owner didn’t give us clear instructions of how to open the locks , they were very inconsiderate for not answering the phone when the clerk from rbnb tried to reached them . I don’t think they care too much about their hosts . If I were to do it all over again I wouldn’t rent this place . We were left waiting for hours outside their apartment in a cold weather and a big city like Madrid . We had to rent a hotel in a hurry and ended up paying twice as much .