The people were really friendly and nice. The check-out time was at 12pm and we were caught in a jam because of the demonstration for women’s day. We were so worried that they may move out our baggage! Instead, they were really nice, asking us to take our time. They can speak fluent English and so, not a problem if you can’t speak Spanish! The location is pretty near grand via, around 10 mins walk. The room was really pretty, nicely decorated and new! We had a pleasant and comfortable stay! Highly recommended!!!