Julia was great and very welcoming (although it was sometimes hard to communicate between us in English/Spanish). The flat is an excellent central location near Gran Via metro. The room and bathroom are large and look just like the photos in profile. They are located at the back of the house so were quiet, and the flat has a beautiful terrace overlooking the main street. We would recommend this for anyone looking for a nice and comfortable place to stay in the heart of Madrid, and a lovely host.