Gloria gives me prompt and accurate information before I arrive. She is so kind and warm-hearted if you need help. And her apartment is at a very good, literally at the center of the city. You can walk to Serrano for shopping, or in 15 min. you are at the one of the world best museums like Sofia museum. You find nearby a few of good restaurants. The metro station Colon is just nearby, very convenient for people who would like to use the public traffic.