This apartment was PERFECT for our stay in Madrid. After traveling overnight with multiple delays, Ana was so accommodating, quick to respond, and helpful with anything we needed. She assisted us in arranging for a taxi both to and from the apartment, which saved us a lot of time after a long flight. The apartment was perfect—quiet but located within walking distance to everything we wanted to see and do (and eat) in Madrid! This was such a wonderful experience and i completely recommend staying if you get the chance!