Rafa was great! He let us kept the luggage at the place before the check in time. The place was better than expected for the price we paid for. The location is great, if you enjoy using train transportation, is very close to Atocha train station, like less than 10 min walking. There are some restaurants close by as well. Rafa was very helpful in giving us tips on how to get around and where to go. I would stay here again. Thank you!