Communication was great. They wanted to do it through Whats App but we don't have it and it wasn't a problem. Check in was easy the apartment was quiet aside from standard Saturday night street sounds. The bed was exceptionally comfortable and I really wanted to take the soft cozy pillows home with me. Very clean and the kitchen was well appointed although we missed having a coffee maker that doesn't take little pods. It wasn't a big deal though because Pum Pum bakery just up the street was so tasty we went back every morning for coffee and fresh baked croissants. The same folks who run the bakery own a pizza joint further down the road and we enjoyed exploring food options nearby. We both worked from home the whole time we were there and the internet speed was excellent. Would recommend.