I really recommend this place. There is just the right balance of personal space / anonymity and the opportunity to mingle with other guest if you want to. The two dogs are really cute, totally calm and never bark. The location of this place could not be more perfect. Right on gran via which i would describe as a cross between broadway and oxford street. Then if you just take thenother direction away from gran via younare right in the heart of Chueca, Madrid's hip neighbourhood. The street is quiet in general, however on occasion some people pass in the middle of the night shouting or singing, but that's true for any centre. The host Charlie was brilliant. Really laid back and will help you in any way you need. Not only could you do your washing, butnhe actually did it for me. Then after checking out, he informed me that he'd found my watch while cleaning my room. This is not a 5* hotel but it's definitely a 5* atmosphere and it's so down to earth and relaxing.