Soraya was very communicative right from the beginning of my reservation. I was greeted by her son when we arrived and he was very friendly and accommodating to hold our luggage even before check in time.
The place is lovely. It has all you need for a great time in Madrid. The location is perfect. Walking distance to most sightseeing and landmarks. The area feels very safe at all times of day and night.
There is a set of instructions for the place and a sheet of recommendations to do and places to eat. We visited a couple of the recommendations provided and had a great time at all of them.
I’ll definitely come back to this space next time visiting Madrid. I felt in love with the city and this location was part of that awesome experience.