Everything as expected if not a little better than expected, we never met him, but Tom is a great host. Great communication, he even gave us some tips of how to get around the City and places to eat around the neighborhood. The check in/out was really easy.
The house is small as described but that's enough for two people spend a couple of days, everything works fine. The only problem was the bad smell that sometimes come from the bathroom sink, but that's probably the building plumbing system, not Tom's fault I think. Would rent again, good value for Madrid.