THE WORST AIRBNB EXPERIENCE
On New Year's Eve, when we returned home (around 2 am), the access key (electronic) didn't work. We tried to contact the hosts (sending messages and calling them several times) and got no response. We ended the night looking for a hotel so we wouldn't sleep on the street.
The hosts have always been very responsive but even after several attempts of calls and messages explaining what happened we did not get any kind of response in order to resolve and regret about what happened.
In addition, the house has an inside door that gives access to the side apartment. One day we were at home and other guests entered into our apartment through that same door, situation that jeopardizes the security and privacy of any guest.
Additionally, the apartment has capacity for two guests but does not have hot water for both. One of us had to bathe in cold water for three days with outside temperatures of about 5°C. The apartment has an unpleasant smell and the bathroom door does not closes.
Due to our terrible stay, we really do not recommend you to sleep here.