We had a great stay at this apartment. Anouk and Patricia communicated everything we needed to know in advance of our trip, including where to tell the taxi to drop us off. Patricia met us at the apartment as planned and gave us a great orientation. They were both super helpful throughout our stay. The apartment was great - very stylish and centrally located to so much in Madrid. It was the perfect home base for a week's worth of exploring Madrid. The beds were comfortable, the roof deck is a great place to hang out when you are in the apartment, and there is A/C if you need it. The apartment has some really neat features - like a bathroom sink made of a giant block of coral! - and was a terrific place to stay. I highly recommend it!