This was a beautiful apartment, we did not meet Helena personally as she was out of town but we felt very welcome and communication was quick and easy. The location was amazing for walking around Madrid to visit the Museo del Prado, Thyssen, Palacio de Cibeles, and walking distance to nice shopping. Everything was clean and fully functional, AC/hairdryer/mini-refrigerator/microwave (very useful!) No problem sleeping as it was a very quiet location.