I was very pleased with our stay in this home. Our host was very warm, friendly, and accommodating. There was a little miscommunication about the number of rooms needed, but she was prepared with a 2nd room we needed and accommodated the 4 of us perfectly well. The rooms were private and the rest of the house (living room, dining, kitchen, backyard, 2 bathrooms) was pretty much available for our use. She also accommodated us so that on our last day we could just leave right when we needed to for the airport (~5pm).
Norma was also available and so willing to help us out with questions about getting around the city, places to see/eat at, etc. which was really really helpful! Her place is just a couple blocks away from a Metro Station (which has easy access to pretty much anywhere!) and a bus station, which can easily take you to the airport (or you can also take a short taxi ride to the airport). Lots of restaurants, grocery stores and other shops are also in her neighbourhood, as well as a cute little church! It's a nice walk around the neighbourhood, there are a couple of parks in the area as well.
Norma was a wonderful host and made our Madrid experience much more special! Highly recommended :)