Macarena puts in effort to be a good host and take care of the guest's needs. She is prompt with responding to messages. The house is clean. She was flexible with check-in and check-out times.
And, I was pleasantly surprised when she agreed to do my laundry!
The room is comfortable, and is well-located. It is close to the metro stop, and a short walk to Nuevos Ministerios. There are grocery stores and many restaurants in the same block. One gets a good experience of living in a nice neighbourhood of Madrid. The only downside is, it can be noisy on match days, as it is close to the Santiago Bernabeu stadium. But it does not matter if you are a good sleeper.