Lola is very accommodating (allowed me checking out later due to rescheduled flights) who was always very willing to assist.
The location of the apartment is excellent but not as quite as I hoped. The apartment is partially in a basement with windows opening on street level which implies a lot of noise from the street.
Being partially in a basement also implies its very cold. I had to run the aircon during the evenings to stay warm. I was reprimanded for leaving on the aircon and lights during the weekend when I went for a run. This reprimand caused some discomfort and privacy intrusion. It felt I am constantly monitored and the way it was communicated was not professional.
The apartment is equipped with the basics (slightly outdated), but some additional utensils in the kitchen would go a far way!
Overall I had a great stay in Madrid and could enjoy the offerings of Madrid.
Thanks Lola