This was our second time staying with Ale, and it was just as great as the first time. Her place is fantastic! It is so cozy and warm, there is a lived in feel of the room. You don’t feel like you’re in a stuffy room, you just feel peaceful. We didn’t see Ale while we were there because she was traveling for work, but Alex was there and was just as much help. He answered our questions and helped with my heavy suitcase up 4 flights of stairs. He also went above and beyond in terms of keeping the common rooms clean. The bathroom is spotless. The apartment is right off of Gran Via, so you’re directly in the center of Madrid, making it easy to go and see multiple places in a day. I would recommend Ale’s place to everyone. You will not be disappointed. And if you get the joy of seeing Ale while you are there, talk to her. She is absolutely lovely