Vicente is a TOP HOST, the appartement had everything for us to feel welcomed upon arrival (even fresh oranges and milk in the fridge, jam and butter and bread on the counter). He answered to our questions rapidly. The first night we made a comment about the pillows and he provided softer ones before of the end of that day, placing them discreetly outside, by the door. He was also helpful providing information about Madrid and the current events. We will not hesitate to book the loft again, the area is close to Madrid downtown and has plenty of nice little Spanish and international restaurants (included a great Thai just around the corner).