Cleanliness:
To me, #1 is cleanliness. You don't want to sleep in a bed that smells like someone just did for a few weeks. I had that experience at Airbnb in Germany and San Sebastian. Not acceptable. Can't sleep at all.
This apartment is very clean. The sheet, pillow, blanket all smell and feel very clean. I have a very very high standard in cleanliness so if I say clean, you guys should have no problem.
Communication:
Susanna respond pretty much immediately. It's also part of the service to order a taxi for you to the airport. (We have problems with the Airbnb in Florence and the host wasn't a big help)
Supplies:
There were extra pillows, extra blankets. There was a bottle of body soap and supplies for dish washers. Only thing is it doesn't have a enclosed garbage can so we have to take our garbage out ourselves with our own paper/plastic bag.
Didn't check the cookware but silver ware, plate and glass was plenty.
Susanna also provide us a bottle of wine which was a nice gesture but we ended up didn't drink it.
Facilities;
A/C works really good. very cold. It's also an important features we want. Especially in summer.
Washer/dryer - They have it but we didn't use it.
Electric kettle works well making hot water
They provide hair dryer
The apartment is very spacious, charming and comfortable to live in. The bunker bed in one room sleeps comfortably for 2 adults and the Queen's bed in the other room was comfortably sleeps 2 as well.
The hot water was excellent but if you have 4 people, space out 2 at a time (and not take tooooo long, you can run out of hot water).
Location:. It's amazingly convenient. If you considered within 30 mins walk is pleasant, you can reach luxury shopping, museum, palace, hip restaurants. Plenty of banks around the corner, late night slacks within 2 mins walk. Supermarket near by, mom and pop grocery store across the street.
Metro station is literally around the corner and across the street.