We were disappointed not to get to meet Carlos in person and get some tips on good places to eat/drink in the area we were staying in. Also we did not have the apartment amenities fully explained to us - we had to phone to get a wifi code and to discover how to get hot water for the shower (the hot water tap was missing!). There was also no hairdryer, and no towels provided for the third guest. To be fair to Carlos he did say he was intending to buy a new hairdryer but as we were only there for three nights we said we could manage. The apartment was very clean if a little rough around the edges. That all said we found the apartment to be in a great location and literally on the doorstep for the rambling Sunday fleamarket.