We did not meet Jose but were in communication and met his nephew at the apartment when we arrived. Everything was as described and perfect for our long weekend in Madrid. The apartment is in a fantastic little street very close to Plaza Major, Sol, Opera and all the interesting areas of Madrid. The apartment was quiet at night, warm and cosy and we liked it very much. It is on the 4th floor but there is a lift and exposed beams and skylights made it feel old but modern! You just have to remember the height limitation.