Monica was wonderful. She responded promptly to inquiries and was very welcoming. She bought us a welcome basket with treats, and gave us useful tips about Madrid.
Unfortunately, even with Monica's best efforts our stay at her place wasn't so good.
1. It is not a 1 bedroom, it's a studio apartment with no doors separating the space. It doesn't have 1.5 baths, it has 1 very cramped and small.
2. When showering the hot water runs out after 5 minutes (we timed it). It made it difficult for 1 person to shower, and absolutely impossible for 2. After contacting Monica, she called a technician but the problem was not fully resolved as the cause is likely too small of a water heater tank in the property.
3. It was difficult to keep the place warm. The airconditioner in the apartment was either too small or didn't work properly, because it did nothing to warm up the space. With 4 radiators we managed to keep the space warm, but it took about 30 minutes for them to heat up every time.
We believe Monica does her best to make the property as accommodating as possible, but it has some inherent issues that require a more substential solution.