The apartment location is excellent. It's very close to Tribunal metro station, but on a quiet road. The apartment was clean and had air conditioning throughout. The arrival and check-out were easy. They provided extra shampoo, soap, and toothbrushes. While a nice touch, we would have preferred the apartment to be stocked with more practical items, such as toilet paper. There was not enough for our stay and we had to buy more. In addition, the kitchen was quite lacking. We suggest providing tea towels, a dish sponge, and more cooking amenities to the kitchen (there is a dishwasher but a sponge and soap is nice for a few items). One problem we encountered was that the shower was slow to drain. Overall, it was a really nice apartment with a great location to see Madrid.