The apartment was clean and very local. We where two steps away from "Gran Via".
The check in and check out was fantastic. Very nice people and we could also store our luggage until our we had to go to the airport.
All in all we had a very nice stay at the apartment!
The only negative aspect was that the apartment was completely different to the pictures and it was too small for four people.
But you apologized for everything!
So I would recommend your apartment to other people as well! :-)