Our stay in this apartment was honestly a bad airbnb experience.
We are couple with 2 kids of 6 and 8 years old and we stayed in this apartment for 10 nights. There are only few positive points: the apartment is above the metro station, the kitchen is very well equipped and there is a central air conditioning unit. The host has replaced thankfully the microwave and the ironing table. Everything else is more or less bad. We have rented this apartment based on the reviews and we were totally disappointed. I don’t understand how the previous guests could like this apartment if it was in the same conditions. First, we couldn’t do the check-in at all. The agency managing this apartment is not able to think about an easy way for check-in. We were supposed to find a paper posted on the apartment door but there was nothing. Then they sent me a message with QR code but it is impossible to read it because the image is very blurry. On top of that, the agency mentioned on Airbnb that the guests will have to pay 50 euros fine if they don’t check in within 24 hours from their arrival. The apartment was not really clean. A lot of dust, mainly in the air conditioning exhaust and under the beds. The bedrooms are very small. Some insects are also present in the living room. We didn’t have light in the bathroom and we stayed without lights for nearly 5 days before it was repaired. The window lock in the bedroom of our kids was not working and this is super dangerous if you have small kids. The agency sent me a youtube video showing how to repair the lock so it is like if they are asking me to repair it by myself. We were supposed to find in the apartment 4 bracelets allowing us to have an access to the swimming pool but we never found these bracelets. The agency sent us a paper as permission to access the pool 2 days before our departure so we didn’t even see the swimming pool. Because this apartment is managed by an agency, be aware that if you will have a serious problem, it may not be repaired before several days if not at all. The apartment has a big electrical problem and in my opinion it is dangerous to neglect it. One light bulb exploded once I have switched it ON and there is a clear electrical contact on the buttons of the ceramic plaques. The electrical power is not enough. If you use several appliances at the same time, the electricity will go off in the whole apartment. When you switch on the air conditioning unit, there is a very annoying noise of water dipping in the bathroom which prevent you from sleeping. You have to cover the sink and to close the bathroom door in order to reduce the noise. But if you are sensitive to noise, be aware that you may not be able to sleep. In conclusion, I strongly advise you to look for another apartment if you wish to have a relaxing stay in Madrid.