We felt very much welcomed by our hosts. Before our arrival they provided lots of helpful information about such things as nearby restaurants and the transit system which we found useful in planning our trip. Laura, who met us when we arrived, was very personable and helpful. The apartment was exactly as described in the listing, and we found it immaculately clean, beautifully appointed, and well-equipped. It’s located in a safe, vibrant, and inviting neighborhood with nearby shopping for most any need. This was our first visit to Madrid and we fell in love with the city. The apartment definitely contributed to our experience by providing a taste of being true madrileños!