We had a great stay here. The location is great, and there is a fun view into the square so you can people-watch while you drink a coffee from down the street. Right by several restaurants and cafes. Great location by a metro stop and very central, and we could walk to El Mercado de San Miguel, tons of restaurants, etc. It was definitely loud/busy during the day somewhat on the busy square, but it quieted down a lot at night and I had no problem sleeping (we plugged in the small fan they provided for a bit of white noise). There is an elevator (very small but we didn't have a problem with 2 people + 2 bags, you could always go one at a time) which is nice as it's on floor 4. The upstairs room was big/comfortable, good bed, great AC. Note if you are using the downstairs pull out couch/futon that there is not AC downstairs, so just be aware of that, but they provided a fan and I was not hot at all to sleep. We really enjoyed the location and the view of the square. Check-in was easy with Alicia coming to meet us, and we did self-check-out that was easy too. Would stay again! Amazing location