We appreciated Armand’s kindness in holding our luggage three hours prior to check in and also holding it for a few hours after our check out. Communication was also prompt. And yes, the balcony space is beautiful. Location is convenient. With all these pros, unfortunately, the rest of what we dealt with overshadowed them. It is unacceptable to have a restroom already smelling of urine prior to us even using it. You are charging us a cleaning fee, come on now! The shower drain clogged within a couple minutes of showering, there was gunk coming up. I let them know and they used a gel liquid and told me to drain it with hot water in 30 minutes and so I did. Still no luck, I used the rest of the bottle and repeated the same process. Mind you the shower is very shallow so it’ll overflow quite quickly. By morning it still didn’t drain and we didn’t even get to the shower anymore for the rest of our stay. I messaged Armand and he said something along the lines of it being fixed already and they will look at it tomorrow when we check out. Bath rug was awful, it may be washed or clean (I assume it use to be white) but it just looked dirty. The same day we had the shower clogging we were gone for almost the whole day and when we returned the place smelled of sewage and urine. We had to open all the windows to let as much of the odor out. This home has potential to be cozy and welcoming. By far the worst Airbnb experience.