This, unfortunately, was not a great apartment. It was very misleading from the pictures. I believe it looked much nicer than it really is. Check-In Process: First of all, this first meeting started off terribly. We had confirmed an early check in since our flight was coming in at 11 am so we had requested a 12 pm check-in time. We spoke to Johanna and confirmed an early check-in as long as no one else booked the night before. We had confirmed the day before and everything was great. At 3 am on the morning we were supposed to arrive, Johanna sent a message that they booked the room the night before and the early check-in was no longer possible. I didn't receive that message until after we arrived in Barcelona. Luckily Johanna did allow us to drop off our bags at the apartment while the room was being cleaned. At this point, Johanna referred me to her coworker who would be meeting us at the apartment at 2:45. Johanna's coworker was late by 45 min. We stood outside her apartment in the rain for 45 min. I even called him 5-7 times and he kept picking up and hanging up on me. Talk about customer service... At the bare minimum just tell me "hey, I am stuck in a world of traffic, I won't be there for another hour, go find yourself a cafe and I will call you when I get there." Done and Done. Why have us wait for 45 min outside in the rain with a baby... Apartment: This place is tiny. Seriously. We brought our luggage in and we had to literally hop over our luggage to move around the bed. Even my 16-month son was sidestepping around the apartment. The front door does not open all the way because it hits furniture. Furthermore, everything in this apartment is really half-ass done. They offer internet but it doesn't work with iPads, or so Johanna said. I mean come on, you are going to provide internet but not allow one of the most popular devices to it? But to tell you the truth, it didn't work with anything even my dell laptop and my Samsung S8. It was laggy and it always went out. A/C worked but if you set the temp too low for too long, then it would activate a pump that would sound like a car engine trying to start. It sounded awful especially at night when everyone was trying to sleep, including my 16-month-old baby. Beds: The master bedroom was ok but the twin size bed was not even a bed. The bedroom looked like a converted closet with a twin size cot which they said was a bed. This is not a bed. It is seriously a cot which squeaked everytime you moved around. It was terrible and super uncomfortable. I wish Johanna would provide a legit bed for her guests. Amenities: So this apartment is a self-catering apartment. For those...