Heike and Alex are great hosts to deal with Very responsive to communications and quick to resolve any issues. Alex speaks perfect English! The two apartments that we experienced (Eliseo & Juliet) were very stylish and comfortable. Juliet is probably quieter amd more homely with fantastic artworks and a selection of books Location is perfect for shopping at the best stores on Gracias. Very central to the major attractions too. The perfect apartments for those of us who enjoy something more spacious and luxouious Five stars.