We had excellent communication from Gianluca about our stay. We also felt the location of the flat was excellent as it is in a good part of Barcelona and near a metro station and opposite a supermarket. However, we were disappointed with some parts of the apartment, as there were broken floor tiles in the kitchen and bathroom which were unsafe. A mattress had been placed on wooden palettes and my elderly parents were banging their legs regularly as it stuck out from the mattress. The bathroom was so small, again my elderly parents really struggled to wash. The cockroaches in the lobby and up the stairs are a health hazard and pest control is needed to deal with this problem. The flat is generally in need of a coat of paint. If these areas of refurbishment are dealt with I think this would be a perfect place to stay.