Everything went as planned in terms of check in and check out, and David was very helpful! Loved the terrace, it is perfect during early evening hours!! The place wasn't cleaned when we arrived but we arrived at 10 am--the cleaners were just getting there, but they did a thorough job and we were still able to get in, freshen up, and leave our luggage while they cleaned. This was actually comforting to me because I'm a clean freak! The a/c in the back bedroom did make a very loud, not normal noise every few minutes but this is my only drawback--I couldn't sleep with it on.