Mercedes was a great host! She suggested a driver who brought us right to the door of the building. Mercedes greeted us and gave us plenty of information including a lock and key for the room we were staying in. She was always there and quick with responses when we had any questions (either in house or by Airbnb message app). She is informative and welcoming without being intrusive. There is Wifi at the apartment. Just as a heads up I suggest not bringing a ton of luggage because it's a bit of a hike up the stairs. (She is all the way on the top floor). Every evening she would invite us for a drink on the balcony, which overlooks the plaza. Whoever decided to join would chat about the day's adventures and whatever is in the area. She arranged for someone to pick us up and take us back to the airport. He was great as well. I highly recommend this room if you're looking for a place to rest your head.