I am unfortunately unsatisfied by the communication level Luca's company portraits with costumers. I found the place to be in a great location but poorly managed. My husband had to request the information to access the property several times and was not given details until a day before our trip. I found that an inconvenience because things happen and it happened that I lost my phone which made it more difficult for us to plan our days around one application to get into the building since the set of keys the owner left did not work properly. One day two, we requested more toiletries to cover a family of 5 and never got them. There was not soap for the washing machine either. Honestly, I felt we got the short end of the stick for what we paid to stay close to the Sagrada Familia.
The one thing the owner was concerned about was to collect the tax money for the number of people staying in the property. I feel $32 are not as important as to keep people happy during their vacation.