The first apartment (level 4 apt 1) was disgusting, stunk of smoke with the Sofa Bed full of stains and cigarette burns. Hairs in the beds and pubic hair in the toilets. My wife almost burst into tears. Jonny arranged for a new apartment within the hour, which was better (didn’t smell like an ashtray) but still way short of a standard that a family with 3 kids could live in (especially at £400 per night). Ended up buying cleaning gear and gave the place a thorough clean myself. Cleaned it again before I left so the next tenant wasn’t disappointed. Can’t quite believe I’ve had to pay a cleaning charge upfront…thinking of submitting an invoice for the cleaning. Showers absolutely terrible, only 1 worked and that was Lukewarm at best, you had to run around in the shower to get wet! Jonny was helpful, suppose he can only work with what they’ve got but the apartments need investment urgently, they are very shabby. Location was good, very close to Monumental, Glories and the Sagrada Familia.