Phil and Fiona were great-super quick with communication and flexible. We met Phil when we arrived and he helped us get settled in and get to know our area. The apartment is SO central-close to everything. The room with the bunk bed was a little small but we didn't care, we weren't spending a ton of time in there anyway! Wifi was super speedy and it was so nice to leave the doors to the balcony open and enjoy the city. The only thing we didn't like was that the hot water from the shower didn't last long at all, maybe 3-5 minutes. But everything else was fantastic and we can't wait to visit again!