Although I did not get to meet Alex or Gemma as they were traveling, they made sure that I had a smooth check in despite a lengthy flight delay. Although I arrived past 10pm, their friend was there to welcome me and show me around the apartment. And the apartment itself was fantastic - comfy bed, modern bathroom (complete with towel warmer), dependable and fast WiFi. The location, too, was perfect, right in the heart of Gracia, but close enough for a nice stroll to the older parts of the city. Very safe too. I would not hesitate to recommend this apartment, and next time I find myself in BCN, plan on booking with Alex and Gemma again.