hosts were willing to let me check in early and that would have been enough to get 5 stars but after my bag got stolen on the street, they went above and beyond to help me , checked in with me to make sure I was okay, recommended places where I could retrieve necessities, even helped me to print stuff. the unit itself is fantastic, a washer with a dryer (something a little rare in rentals), dish washer, sundry kitchen stuff. lots of light, 2 bathrooms. quiet and secure. elevator. very much a place to make home away from home. convenient location to buses, metro stops, mercat de sant antoni. I stayed 10 days and extended to 11 with no problems. never used the parking but also a huge plus if you're visiting. great value, space, and hosts. 100%recommend!