On arrival we had to call someone to let them know we were here. I was told wait ten minutes and they'll be with you, 25 minutes later they eventually showed up, at 1030pm at night. When you just want a simple check in this wasn't it. The apartment itself is slightly odd. One bedroom is nice with an ensuite bathroom and very nicely finished b the other bedroom is horrific with nothing to stop the light coming in in there morning, you can't open the windows and closer the curtains simultaneously and the main bathroom is as old as the Gothic quarter. The adjustment apartment also has no personal touch or decorative feel. All in all wouldn't go back