Before the trip, all of my emails and enquiries were promptly answered. Upon arrival, I was met by Ana's representative at the entrance to the building. I was guided through the apartment, everything was explained to me. Furthermore, in the apartment, there was a folder with a description of the neighbourhood, including shops and public transport, and other helpful tips. Everything in the apartment truly corresponds to the photographs. It is clean; however, few of the bathroom floor tiles are coming off. Also, I did not take into consideration that the building is in the old part of the city - the building was old and the stairway to the apartment was extremely narow, which is not favorable for families travelling with babies, which I was. It is important to note that in Spain, floors are counted from ground floor. So, the second floor of the building is actually the third. Nonetheless, all of this can be neglected due to the wonderful location - many of the main sightseeing places are literally a two-minute walk away! All in all, I would definitely recommend this place for people travelling light.