While actually we found the apartment to be quite similar to what it appeared and liked the location. The elevator was “broken “, and you could hear the upstairs neighbor like she was in the room- though it was it in a quiet neighborhood. it was the interaction with the owners that was frankly exasperating. Before we even got there I had a question about charging additional fees for use of a stroller and I got this quite terse response with the house rules attached that told me to read the rules. Frankly the idea that I was going to bury myself in this rule book vs them answering a simple question was bold. In the end I asked if we could just leave our luggage on the day of check out for a couple hours. They were completely inflexible and refused. Voilà