We believe it was a misunderstanding, but the apartment that we got was not the one in the picture, and we were never asked or informed that it was going to be switched. Than main issue was that we got a smaller apartment than the one we rented.
We were very well received, the apartment was very clean and tidy and in a great location.
We strongly suggest to reconfirm with Juan that the apartment you are renting is the one you are going to get.