This was out first airbnb experience and Damien and his team made it very easy for us with good communication and offers of help before we arrived. Maria met us at the apartment and showed us how things worked. When we had an issue with the blind in the bedroom she dealt with it speedily and it was fixed the next day.
The apartment is as it looks in the pictures and it was clean. We didn't use the balcony as we were there over Christmas while visiting family. Although the weather was cold the flat was warm and comfortable. The main bedroom is spacious and the bed was comfortable although there is some noise from water flow from the apartment above. The kitchen was smaller than we expected but as we only ever had breakfast in the apartment that wasn't an issue.
The area itself was in a great location: central Barcelona, Gracia, the Sagrada Familia, and even Parc Guell are all within easy walking distance. The Metro is a short walk. There are several good supermarkets, a bakery, bars and tapas bars around the block. We often walked back late at night and the neighbourhood was quiet and felt safe.