My experience at Lugaris was pretty bitter.
I was supposed to stay in one of their apartments (excellent location and great concept) for 2 weeks for work reasons. I was super happy to be close to the beach and the location within Poblenou is quite great and quite.
However, one week after my arrival, I found a dangerous medication hidden in one of the kitchen cabinets, behind some of the plates. The medication was METHADONE in pills, a drug with very powerful sedative effects.
I reported the incident to the Lugaris office, making clear that I felt that the apartment hasn't been properly cleaned and the medication found was very dangerous.
They were sorry about the situation, though I didn't feel secure or treated accordingly to the situation. I claimed a bad practice and not following basic cleaning and hygiene rules (cleaning up the kitchen cabinets, among other things). I left ONE WEEK EARLIER than expected and left the keys, and the apartment, to the use of the owner if they needed.
I asked for a compensation to the host and they decide that I shouldn't receive any, even leaving one week earlier. The situation was bitter, uncomfortable and very stressing.
This is not a quest against the Lugaris, but hopefully they will be able to review their protocols, which should be impecable in these times. I felt mistreated and gaslighted.