The flat is as it looks on the pictures. The shower had hot water, the terrace is quite big and the bed was comfortable. Renata was very fast to respond, and immediately sent some air freshener when we reported an issue with smelly pipes in the bathroom. The location is great with lots of restaurants and shops around. The flat was pretty cold when we arrived but Renata responded late at night to explain how to turn the air con on with hot air. The flat has dishwasher tablets, laundry tablets and some biscuits were left for us, which was really nice. Overall, this stay was quite good.