I can’t fault the communication and the eagerness of the staff/host to help resolve issues. However, there were issues that should not have existed. It was a nice flat in a good location, however the “terrace” was a dark alley accessible only by ladder, which had multiple AC units pumping warm air into it. The property looks very bright on photos, but is in fact very dark.
While not a major issue, the TV didn’t work and the “speedy” wifi, took minutes to load even the simplest of web pages.