Alex was very communicative and helpful. He sent someone to fix the shower immediately when we weren't getting hot water. Although we didn't meet him, we were met by his friend who was friendly and spent extra time telling us about the area. The apartment was spacious and the heat worked well. The only reservations I have is that the bathroom isn't very private, there weren't many extras (for example we only were given half a roll of toilet paper and couldn't find cleaning supplies), and the apartment had a weird dank smell (maybe related to shower?). I admit I have high standards and wouldn't stay here again, but for most I would say the place is fine for a few days and Alex had great communication.