Vanessa, who’s not the owner of the house but manages the property, was very nice, super responsive and accommodating in terms of early check in. I will not be booking this home again because: hand soap or shower gel were NOT PROVIDED as per the owners choice. To me, especially during COVID times, this is unacceptable. Hand soap is 💯 basic. Vanessa said she would take my suggestion and communicate with the owner. On top of paying a $103 cleaning fee, I was asked via message multiple times to leave all dishes & kitchenware clean and to take out the trash. The recycling containers are a block away from the building’s entrance which made it not convenient and I’d say annoying considering we were carrying luggage too. I’ve never been asked to take the trash out or wasn’t provided hand soap and shower gel at an Airbnb home before.