We didn't had the chance to meet Sarah but she was always available when we need her, she was very helpful and always available online for any question, even she was kind enough to arrange a taxi pick up from the apartment to the airport. The apartment was good and the location was amazing, shower tub need to be changed as its a little bit old, I think a shower box instead is a very convenient solution. Over all the apartment is great the location is amazing and Sarah is wonderful and very good host. Will diffently stay here again