We loved the location and overall we had a very good time, the apartment was clean, and after 4 days they cleaned the flat (overall 7 nights) but, there is a big room to improvement:
1. We didn’t received check in information, or sufficient answer on Airbnb
2. On spot we’ve been told that we will receive “open view” flat - didn’t happen, we received a building view.
3. We asked to switch room - the reception worker dragged us every day for 4 days (one hour a day give or take) showing us worse rooms & giving us wrong information and false promises that we will receive upgrade.
4. On the 4 day his manager came to the office and told us that to move room will cost us 140€ - information that we hard for the first time- we refused.
Button line
for all of you how want to book:
don’t expect to receive the room from the pictures here in Airbnb. It could be drastically different.
For the owners:
1. please post correct images of the room that we are booking- this is false commercial.
2. Please train your employees to know the details of the business so they will not waste time for people on vacation!!