We got another apartment than the one shown on the pictures. On the pictures there was daylight in every room and the apartment looked like on a really high floor from the view out of the windows. Amongst others that was a reason for our booking, because we wanted a beautiful view. In fact, our apartment was one floor above the basement. So two out of three bedrooms only had very little daylight as the windows pointed either at the staircase or at a very narrow courtyard. With a house this high this means that the daylight won’t light up the rooms at all.
When I contacted Eva&Jack they answered really quick, which is great, but they told me the reason for the missing daylight was because the sky was cloudy. But also the apartment was mirrorinverted on the pictures, so it clearly was not the same. They even photoshopped another view in one of the windows! I felt a little mucked about to be honest…
Another issue was the opening times of the roof top. We wanted to go up in the early evening and it was already closed everyday. And that was also a reason for booking this apartment. You really should point out the opening times before people are booking…
At least apart from these issues our stay was alright. It was not exactly very clean but okay. Please note that the windows are with single glazing so you hear the street very much.
Nevertheless the location was great and there is a really nice tapas bar at the basement of the house.
The check-in via app was very easy and worked well. It’s great that they have a dishwashing machine.
The bathrooms are small but nice and new with windows.