Najla was very friendly and accommodating; although I never actually had the chance to meet her she was always very nice in messages. The place was as expected with a very nice and spacious kitchen. However, the single drawback was that even though the apartment was listed as having essentials, there were no towels (not even a hand towel) in the bathroom. When I asked Najla about this, she offered to let me use her "towels" in the dresser, but these were really just beach tapestries that were not absorbent at all. This was a little frustrating, but she did at least try and find a solution. The floors could have used a vacuum too. Otherwise, the apartment was great! Spacious and just what we needed in a nice neighborhood.