During our stay we had an truly awful experience with the landlord/managers of property, from the beginning the landlord was not easy to contact and generally very rude when contacting him. This was clear during a SEVERE cockroach infestation where we pleaded the landlord to resolve the issue, to which we were ignored for weeks and told it was our fault for being messy and we should have to pay for a fumigation. This was not the case as it started from the very beginning of our stay, after weeks of begging the landlord eventually brought in pest control that sorted the issue. We were also without hot water for a month of our stay, and after 3 weeks of asking our landlord they said they would send a handyman to fix it. (This was agreed upon after our request for compensation, which was brushed over)
Our landlord complained we were using too much energy, despite both tenants working outside of the house 5 days a week and barely being there.
On a lighter note, the interior of the flat is well furnished with all the necessary facilities, downside with this is very minimal natural light in all the flat meaning we had to have all the lights on at all times.
Overall a bad experience with this Airbnb, the property itself is decent aside from the light issue, but the experience with the landlord was beyond bad and incredibly unprofessional, I have never experienced such poor customer care with a property in my life!