Montse is very friendly - she was there to meet us when we arrived, showed us round the flat and gave us some very helpful tips. The location is perfect - near to the metro and a plethora of great bars and restaurants, not to mention the 2 local markets and other little shops. Gracia is an amazing neighbourhood - full of life and character but not too many tourists and not too noisy. Flat looks just like the photos so was everything we had imagined. Highly recommended.