Airbnb was ok, and fairly clean. there was some mould on the wall in the bathroom and it was quite damp. we had some issues with the flat. the lock to flat broke on the 2nd day and. we went to the office to raise it as an issue. they sent us back to the flat and we waited for an engineer to arrive. the engineer acknowledged that the lock was broken and said he would fix it. we were asked to pick up a new set of keys and return the old set. we picked up the new keys but realised we hadn't been given the key to the front door to the flat hadn't been given. we called the office and they were quite rude and said it was our fault and we should have checked. we went to the office the pick up the missing key and the receptionist was rude to us. they didn't really acknowledge that we had to spend a lot of time that day trying to get access back to our flat. I would personally avoid using them again.