No working AC & no hot water upon arrival. No basics like oil, pepper & salt as listed on their page.The washer (& DRYER!) are located on the top floor. You have to take out your garbage & bins are located outside at the end of the street. Reception is open from 10am - 7pm. Ph # on fridge is for emergencies only. “Home search” is friendly, courteous, responsive until the day you check-in, then they are unresponsive.We agree with negative reviews here & ones listed online through other parties.