apt is nice, location is not what they say. everything is far away. also never saw alex, they just gave us keys and never explained anything. out of 3 locations we rented this was the worse service. we were told they would hold our bags because we got there at 11am and apt would not be ready until 1pm. when we got there a lady charged us 5 euros for each bag. i didnt argue but i thought this was very low and cheap of them. dont recommend this place to anyone