I understand host effort to find excuses but : The apartment have some good issues and some not. We loved the big space with three rooms and a kitchen well equipped with all appliances working good..On the other hand,unfortunately it seems that cleaning is a big issue. Other guests have mentioned this, but the reality is even worse. There is a constant bad smell and due to winter, we could not keep the windows open all the time We moved a bed to find our kids' toy and the dirt under the bed was unbelievable.My son have some health issues,and that was reason that we write to Jessica,to have the answer from the host why we moved the bed.
Avoid this apartment if you have asthma problems. The host proposed, the first day of our arrival, cleaning service for Euro 40,because we complain that the apartment was dirty(other guest mentioned too).
There are two bathrooms but, only one can have the shower water running (or the kitchen) as the water pressure is not enough You can see same similar comments from previous guests.
The elevator is small but is working properly. The location of the apartment is not the best one, and there are cheaper option for this area.
Finally, the photos of the apartment are so good that you may think that you enter in a different apartment....
PS: In arrival, when we said that the apartment is dirty , host said we can leave and go somewhere else... With a three year kid and after a long flight his offer was more of an irony ...