Sarah is very prompt to communicate with and provided excellent directions to the apartment. Camila (who checked us in) is fabulous and gave us great recommendations of where to go and eat in Barcelona. Some of the places she recommended were highlights of our trip. The apartment is as pictured, although the little patio is actually indoors and can get debris from floors above, so we didn't find it very usable. The washer/dryer combination was very helpful, and I was pleasantly surprised that the apartment was stocked with basic necessities, such as dish and laundry detergent. The apartment is in a suburb outside of Barcelona near Camp Nou (about a 10-15 minute metro ride into the city), so make sure that you research the area to ensure you feel comfortable staying there. I don't know Barcelona well enough to be able to make a comment on the area's safety, but I was uncomfortable walking home from the metro after dark.