Pros: Great location and value. Great AC. Responsive staff when there are problems.
Cons: Fifth floor with no elevator! Confusing checkin. Iron was dirty and could not be used (they got us new one.) Hot water was off when we arrived (they turned it on when asked after one day of cold showers.) Shower clip broke. Lights in stairs broke for half of trip and it felt dangerous for grandma to navigate in pitch black.