What you see is literally what you get with this property. The location was fantastic, but the place itself reminded myself and my friend of a mediocre hostel based on appearance and atmosphere. But for the price, you must give up certain comforts, I suppose. If on a budget, I would recommend, but it will not enhance your travel experience. The only issue we had was the odor in the bathroom and the stairs which was quite the work out (Sophia discusses this in her description of the property). We never met Sophia throughout our stay but we met her parents during check out and when we needed an iron. They were available when necessary.