The host was very responsive and communicated quickly. However, overall we had a negative experience. The host was very corporate. No warm welcome, very inflexible host, check in was late. It’s clear that there is a property manager running a large portfolio of short term rental properties in the city, with only profit in mind.There is a high monthly rate for utilities (higher than stated) even though our unit was empty for majority of the month,the host would not share the utilities usage. There were fees added to everything despite the listing already being over priced to comparable rentals in the city. Better value can be found
After about a month of staying in the suite, I got a shocking copy and pasted message with no prior warning from the host for having my TV too loud with this exact wording :
“Unfortunately for you, Ill behaviour will not be tolerated and you are currently at risk of having the police called for disturbance, Which I’m sure will not be good for anyone.”