The first night was chaotic because it was so cold that my mother got sick. The blanket wasn't thick enough and it wasn't even 20 degrees in the apartment. The apartment should have been heated before our arrival, or at least given a blanket in time (we got back at 8pm and the host certainly didn't bring it then - we asked her to) and she doesn't answer my message. The other problem is related to cleanliness, everything was very dirty. We mopped the floor several times, and simply because there was no cleaning agent, my dust allergy still came out. Overall, the communication was lousy, she was not helpful, there was only one big blanket for 3 people and there is no coffee maker in the apartment, nor any tea, coffee or oil. It's a wonder we got towels. When we asked for more blanket, she took it in front of the door the next morning, to the dirty corridor! We also had to wait one more hour to check in. btw The neighborhood was okay. :D