Hola! Tis is my 1st experience with airbnb;-) Iban was there punctually when we arrived at the apartment at 9:30am. He explained that the apartment that we reserved was not available (even though I had sent him an email confirming that we will be getting that apartment, as i read that several others did not manage to get the unit of their choice). He recommended the 4bedroom at the attic, which has a small enclosed area which allows you to sit outdoors but the rooms were v basic, small & dark. We viewed a unit on the 2nd floor, which was near the road, hence the noise. The unit we booked was 5.2 ( on the 5th level according to the lift but in terms of stairs prob 7th flr as stated on website), it had living room view and 1 bedroom view of Sagrada, the balcony was turfed. The unit I finally chose was 5.3, next door unit. The unit was basic, but positively, the toilets and kitchen looks newer & cleaner than 5.2, with a separate laundry room. The beds & linens were clean n mattresses were firm. The 3 bedrooms were of good size. Iban replaced the pots & pans with brand new ones. However, the sofabed couch in 5.3 was worn & the dining chairs were either torn or broken. The small table & chair at the balcony were rusty n ground not turfed. The wardrobes in the 2 bedrooms were poor quality from ikea. Though I was unhappy that I was "short-changed" of my Sagrada view, I decided to keep to our 8 nights stay. Iban was helpful throughout, v patient v understanding. He offered me 1 night free stay, though it cannot compensate for the view i lost, it showed his sincerity and we didn't want to go thru the hassle of looking for another place to stay. The location of this apartment is superb, 5mins stroll to Sagrada Familia station, centrally located to most of the sightseeing locations. There are many good restaurants in the vicinity. Safe to walk around till 11pm. Several minimarts called Supermercats around, for mineral water, snacks & drinks. Mid of our stay, we were shocked to come home after dinner, to see the corridor to our room flooded, apparently due to the drainage of the washer in the laundry room. We spent several hours mopping till 12am. The technician came the next day and the problem was arrested. Btw, the host prepared washing powder for the washer. and you don't need a dryer coz the clothes dry fast on the rack, placed indoors at the entrance lobby. It was an eventful stay but I must say Iban's attentiveness and promptness in addressing the issues made up for all the inconveniences. The beautiful city of Barcelona was full of cultural architectures, helpful people and such splendid weather in winter. The apartment with all the imperfections, felt like a local home. We enjoyed our stay there and hope to return...