The apartment was well appointed and in a great neighborhood. In terms of our experience both renting it and working with the host, it was less than ideal. First of all, it is my suggestion that the host include all of the necessary fees and taxes within the listing. It is confusing and a nuisance to plan for bringing cash above and beyond the listing and frankly feels a little bit unethical. It would be more desirable if all applicable fees were visible and included in the listing. In terms of our communication with the host, we did everything asked including filling out a robust document of details. Within it we listed our planned arrival time. An hour prior to our arrival time we were getting calls and emails from the host telling us we needed to get there soon or we would not have time to get into the apartment. This was upsetting because we had done everything asked and were tracking on time to our arrival. When we did arrive she made us feel badly that she had been waiting for quite a long while. Again, not great customer service. All in all, the stay was fine. The additional fees outside of the airbnb structure of payment and the communication with the host were less than ideal.