Our only problem was checking in. While booking we asked if we could check in earlier since we were arriving in Barcelona at 9AM, the hosts had said that wouldn’t be an issue if the place was ready which is understandable. We asked again the day we arrived and they said they’d give us updates. Hours had passed and I messaged the host to which they said the place wouldn’t be ready until 3PM— unfortunate but what can you do? We waited outside the building since 2PM and didn’t see any cleaning crew come out. Once it was 3PM none of us had received a key card. We had to ask the manager of the building for help to which he let us use his cellphone to call the customer service line. We didn’t actually get inside until 3:20, 20 minutes after check in. We had informed the host about the issue and all they had to say was “ok, cool!”??? There was also what seemed to be a blood stain on the sheet of one of the beds, so if the hold up was because of the cleaning and sanitizing of the room then did they miss a spot or???
The location of the place was very convenient, lots of markets and good local restaurants to eat at. The manager of the building, David, was super sweet and helpful. He recommended a lot of good spots to visit and eat at. He was super friendly although I don’t believe he works with the hosts but he definitely gave us a very welcoming impression.