This was our worst stay ever. I’m Marriott Platinum Elite and travel frequently, both for business and pleasure. This is my 6th trip to Spain. Our major complaint was the lack of heat and poor management of the host.
Barcelona was forecast to be in the 40’s (F) the week of our stay. Host should have known this and have the wall radiators in working condition. It was not.
My repeated inquiries were met with excuses. The apartment was cold and drafty. We slept uncomfortably in our coats, pants etc for 3 nights.
I requested a full refund so that I could move out to find other accommodations. The host response was to insult us that we need to be flexible and that we paid hostel rates. Finally there was heat via the wall radiators on the 4th night. Refund request was denied after the stay.
Minor complaints
Furniture is cheap, mostly low end IKEA. Bed mattress and other bedding is thin dormitory type, kitchen pots/pans are an eclectic mix of odd items, TV is tiny, No washer in the apartment or building as advertised. The apartment was noisy with constant 24/7 bottle breaking at recycle bin just outside the window. Neighbors door slamming and coughing we heard through the night. Early morning tour groups chatting and pulling luggage were heard. Hair balls and dust balls were found all in the corners. The old flooring has black dirty grout that looks like mold.
Overall, we suffered an uncomfortable stay for 3 nights due to poor management. Once the heat was turned on, we tolerated the cheap accommodations and conditions.