The great:
The apartment is every bit as beautiful as it shows in the photos.
The terraces are amazing to lounge on and enjoy the sun and the views of the city. The showers are super nice, and the jacuzzi tub is very nice to unwind at the end of a long day.
Maria is an excellent communicator and was available to help problem solve things around the house as they came up. When we moved in, the upstairs heaters did not work, and Maria was quick to help find a solution and although it took a week for the part to arrive, we were happy when it did.
The not so great:
Unfortunately, the downside of our stay is that the apartment was not as clean as we would have expected. It's obvious that the house was cleaned before we arrived, but throughout our entire stay, we would continually pull out dishes, and utensils from the cupboard that had bits of dried food stuck to them, and cups with lip marks. Some of the pillowcases and the bedding and cushions were stained brown and had spots of what looked like blood or red paint.
Particularly in times of Covid, cleanliness is even more of a concern and it was not very reassuring to have to wash everything before we used it.