The apartment is beautiful, centrally located and spacious. Everything about our stay was great until the morning, when police came to our door claiming a neighbor had called about the apartment's AC dripping onto the street. We spent 45 minutes giving our information to them, trying to reach Sweet Inn twice with no response, and explaining that we were tourists and did not own the apartment. We felt very unsafe and unsure of what to do. Once we checked out we went to their office, and they told us they were aware of the police visit. We requested a partial refund based on the time we spent dealing with this issue and were told they were not able to do that. While they apologized for the inconvenience, we left feeling dismissed and without resolution. I advise caution when working with Sweet Inn- while the apartment was beautiful, their customer service was not.