The company responded quickly we just ran into issues checking in. We mentioned we would be there a bit after 11am and ran into some traffic. Unfortunately, we could not contact them to let them know since we had no wifi. When we arrived (around 11:30) the person had left and we ended up having to wait another 45 mins for him to return. Luckily there was a coffee shop nee by so it wasn't too bad.
The location is fairly good. It's away from the crowd but close enough to some touristy areas. There's a nearby grocery store where we picked up breakfast and snack items during our stay. The kitchen was well equipped and had everything we needed.
One thing to note, the shower is quite small and water ends up getting everywhere in the bathroom. Extra towels would have been nice.