Although we did not see Marc, he had very good communication with us via whatsapp and helped us with answering our questions. We had few issues in the first day and he tried to solve them. However, I feel that this house is not suitable for the guests up to 6 people. Moreover there were not enough duvets for 6 guests and All the duvets were quite old, the sink in the toilete was very slow and the fridge was smelly. Overall so so