We wrote 2 emails to the landlord while we were staying in the apartment, mainly for the bathroom problems and elevator issues. However, the landlord never replied until we leave the apartment. It's a really irresponsible attitude which made us quite disappointed, one of the bathroom was flooded, the water flow very slow, so we couldn't take a shower in one of the bathroom. Besides the irresponsibility, the apartment is spacious, the location is nice too, it has carrefour just right downstairs which is convenient to get the grocery.