Enric is a phenomenal guest. My wife and I were travelling to Barcelona from Paris, and our flight was delayed, we didn't really have a way to communicate with Enric, so he waited patiently for 2 hours outside of the building for us. As opposed of being upset for the wait he was extremely welcoming and helped us carry our heavy luggage 4 floors up to the apartment and gave us a really thorough run of the apartment and features, contact numbers, etc. For check out he helped us carry our luggage all the way to the subway! One of the best experience we've had with airbnb for sure. Oh by the way, did I say that the apartment is amazing too?