The desk staff person was very friendly and helpful. The room was clean and had all amenities one would expect in a hotel room. The bed was very comfortable and we liked that the room had a smart TV for Netflix, Hulu, etc. There were a few drawbacks; It looks like they were going for a modern minimalist look in the bathroom but it’s functionality suffered as a result. The shower has no door, which wouldn’t be a problem if the shower drained properly, but in our room it didn’t and water spilled out onto the floor. The lighting in the bathroom was also pretty dismal. It’d be an easy fix though. Lastly, the WiFi was almost non-existent. None of these things individually are a big deal, but to be honest, all together detracted from the experience. This beautiful old building, renovated into a boutique hotel has tons of potential and with some minor adjustments could be spectacular!