In the lead up to arriving in Barcelona, Georgina was very responsive. Upon arrival, I could not reach her to determine whether or not we could check in early so we decided to taxi over. Check in instructions were a bit confusing and no specific apartment number was given. We were standing in the foyer trying to figure out what to do/which apartment was ours, when two building staff members attempted to help us out. Georgina was not responsive to any of my calls, but answered when one of the staff members called her. She relayed the info to them, but never followed up with me to see if we even made it into the apartment. Place was in nice location, but rundown and not nearly as clean as the pictures would indicated. All in all, comfortable and just fine for a brief stay in the city.