Despite giving the host details of our flight, which landed after the 3pm check-in time, we were unable to check in until 6.30pm, having to wait around for 2.5 hours. We asked if we could drop off our cases only, which was not allowed. This was apparently due to the flat needing to be cleaned. We were eventually greeted by the cleaners and given instructions on WiFi, keys, flat rules, etc. However, as we don't understand Spanish, this wasn't very helpful.
I'm not sure what the cleaners were doing for 2.5 hours as the flat was very dusty including the floor, which had hairs on - especially in the bathroom.
Unfortunately, these weren't the only disappointing aspects. The window, directly above the bed, doesn't close properly, it was 5°c at night so it was very cold & draughty. Our sleep was further disturbed by the excessively noisy flats surrounding this one, the walls are so thin, you hear EVERYTHING. There was no iron in the flat either. On the whole we were quite disappointed.