Phil and Fiona were on top in terms of communication. Though I was not able to formally meet them, the apartment was ready before check in time and we were able to obtain the keys and drop off our bags. The apartment is only a few minutes from the L3 metro line, super convenient. No trouble getting around. Lots of great recommendations were left in the apartment. Every room had its own separate bathroom, and the kitchen opened up to a wonderful outdoor space to enjoy your breakfast.