Although I didn't meet Josep, as he was on holiday, he organised for his friend Merxitel to meet us, and she was great- we had no problems. The apartment is beautiful, the only problem was the showers, as water kept coming out, and so the whole bathroom floor would get wet.
There was also no extra supply of toilet roll, which is normally included.
There was a big miscommunication with check out time and it caused a big problem for me. I am afraid to say that Josep did not read my email properly and hence caused me problems, including losing a €200 deposit for an activity that we could no longer do. I do not think he was that willing to help either, as he only wavered the check out time by 1 hour, even though he had agreed for us to check out at 7pm