complain loud and long if you have any problems, because polite and patient requests don’t seem to be very effective. The apartment I stayed in was very cold (it’s was 35F outside) and heated only with space heaters. When I sent a message to complain, Roger replied that “tomorrow” he would bring different heaters. It was never really warm
enough and the fuse would blow if all the heaters were on and I tried to charge my phone. We communicated over the next few days but it seemed to be up to me to balance the electrical usage in the apartment. I finally decide to leave early and the office manager said, “Why didn’t you say something? We have two other apartments in the same building (where Rogers lives, too) with central heating.” So again, the first night when I complained he should have moved me into one of those. They reimbursed me for the last night but it wasn’t about the money - it was a very aggravating experience.