We never met Barbara, but were pleased that she worked around our later arrival time. The apartment does have AC, but the building is quite old and upon check-in we learned that the electrical system could not handle AC in the bedrooms and the living area at the same time. We were still able to cool off the apartment when we were there in the evenings. The apartment was clean, but the building is old, and the showers don't "sparkle" even though they were clean.