Filthy and dirty! My partner and I booked to stay in Kitty's apartment for 4 days and were both looking forward to staying here as the photos show a clean and spacious looking apartment. However, that is far from the truth.
Kitty accepted our booking almost immediately and a payment was made but she did not respond to any of our messages. We contacted her twice via the air bnb messaging service but we had no response. It had gotten to the day before our holiday and Kitty still had not replied to any of our messages. We had no idea what time we could check in or the address of the apartment and were getting worried. I had to look for her number and whatsapp her, thankfully I was successful and she gave me the address. Once we landed in Barcelona and made our way to the apartment we had to wait outside for a while as Kitty was not at the apartment, instead her boyfriend was due to let us in but she could not contact him. When we were finally let into the apartment, we were welcomed by Kitty's boyfriend who was pleasant but not very helpful. We were shown to our bedroom, given the wifi password and shown which shelves in the fridge we could use. He then left immediately, not showing us how to use any of the facilities or ammenties. Kitty's place was very dirty. The mirrors in the bathroom were smeared and very dirty, the bathroom wasn't very clean. Lots of grime and dirt around the toilet and shower curtain. There was an old dirty sponge in the bath. The walls/doors were dirty and the floor needed a good clean. In the bedroom there was lots of junk in the drawers including condoms and razors, the picture hanging above the bed was full of dust and the plaster was coming off the wall and had fallen all onto the floor. It looked like it hadn't had a good clean for some time. The house was very cluttered - far from what the pictures show. My partner and I could not stay there and had to book into a nearby hotel. We were due a full refund as we did not stay in Kitty's apartment but unfortunately Kitty lied and pretended that we had a shower there just so she get some money out of us. I would not recommend staying in Kitty's apartment.