We’ve had a really bad and uncomfortable stay with very weak AC in all rooms in such a hot city. We were sweating the whole time inside the house and weren’t able to sleep at all. We found spiders on the bed and in the tub. One of the shutters weren’t working so our friend couldn’t sleep well the whole trip and we lost warm water midday but that was fixed. We also had to share one pair of keys among 6 people which wasn’t very convenient. Thing is we had paid a lot of money and expected a much better stay or fair compensation which we did not receive or had been even considered.