Quim answered always quickly when asked something. Great location in local neighborhood with 3 different line metro stations and 2 supermarkets nearby. Check in was easy with app and it worked well except one time, but then it was possible to enter number code to the door lock. Bedrooms were to the inner yard so they were very quiet. Apartment was similar to the pictures. There were some scuffed parts on the floor but they didn't bother us.