Great location, walking distance to metro, very clean, nice place to stay. However, check in was at 3pm, which the room should have been ready by that time to begin with, so I told the host we'd be there before 8pm for sure. Called at 6:45 and they hadn't cleaned the place yet, nor would they let us put bags in the apartment while they were cleaning, we were left outside waiting in the cold for an hour until we were let in. First he said 15 mins, then 30 more mins, then 20 more mins, and kept making excuses. Will not be staying here again because of the poor host communication and preparation.