We had a difficult time reaching Luis about check in. 24 hours before we were due to arrive, I still had not heard back. It got to the point where I had to call Airbnb. They contacted him after a few tries, he apologized and told them he would contact me. 4 hours after that, I eventually heard from him. From that point on, all went well. Juan, a very friendly guy, checked us in. The room was as expected, but the floor could have been cleaner. The bed, and even the sofa bed was comfortable. The location is outstanding. But the uncertainty about check in was unsettling to say the least.