Without a doubt the WORST hosting experience we have had in three years of travel in Europe, Mexico, and the USA. Bait and switch with three different options being offered and two withdrawn, each one farther away from our original booking.
Worst was a claim to Airbnb that we had NOT paid for the additional night AFTER we paid her assistant Damian with a credit card, as she requested!!!
Host was totally unresponsive for long periods, with calls going to voicemail and texts being returned 12 - 24 hours later, even a request to add a day to our reservation.
My request for directions was ignored, putting us into an area that would have been very threatening had we arrived at night, where nobody knew the street that was only 6-8 blocks away, taking us 30-40 minutes instead of the 7 minute walk had we gone the correct exit from the metro.
The apt. is NOT as it is shown in the photos. All of the charming black and white bed covers are missing, as are many of the decorations. It is bland, IKEA modern, white-on white- on white. The couch was dirty. The bathroom is so small there is less than a foot between the toilet and the wall, and the sink is so small that water splashes on the floor when you wash your face.
The frying pan was so scratched that it was unsafe to cook in. When I informed Marisa she had her assistant replace it — on the third day we were there.
The terrace in the photos does not show the industrial surroundings or the large amounts of dove poop!
I would not recommend this place or this host to anyone (she manages several apts.) Be prepared to be disappointed and worse if you deal with her.