The communication and exchange of keys with Arantxa was easy and smooth. She was on time at the apartment and waiting for us when we arrived. The apartment was as advertised and resembled the photographs. Having a kitchen and laundry facility as well as an elevator were appreciated when traveling with a toddler. As a bonus, the apartment was easily "baby proofed" for our son. The neighborhood was great. The Lesseps metro station was about a 10 minute walk away. The grocery store and neighborhood bakery, fish market, and fruit stand were just 5 minutes away. I found the neighborhood to be quiet and family friendly. The only thing that I did not realize was that the entire apartment is not air conditioned, just the living room (I understand this is very common in Europe). As it was in the low 80's during our visit, the bedrooms were a bit warm for us at night even with the windows open as there were no fans. Otherwise, it was a great stay and we would certainly recommend it.