Marisa's son, Pooch, was extremely helpful. He set up for us to park our car for a reasonable price in the garage right beside the apartment. So grateful for that. We shared common areas with Pooch, but he was not really around much. It was perfect to have help when needed, but the privacy when wanted. There was a key to lock our room, but I think it was not nessesary. We absolutely loved the patio and location! Apartment had everything we needed. Marisa even made sure I had a blow dryer! A powerful one too, nothing like England has. One comment to long shower takers, I didn't have a problem as I always go first, but my husband had to step away for a moment to let water heater kick on. If your normal shower users it's not a problem.