We flew in from the east coast of the USA and arrived early, had to wait outside the door to wait for someone to let us into the lobby. Tried calling Marta to let her know that we were here, took a bit but she called and said to leave our bags behind a desk and comeback in 4 hours. She knew when we booked that we would be arriving in the early morning and a reminder to her was sent the day before we left reminding her of our arrival time. I expected a little more consideration, as I had gotten in other cities while using Air BNB. The apartment could use some local maps, bus and train maps and sites to see information. This is the first Air BNB place we have stayed at that had no local or sites to see information. We could of used something to put our suitcases on also. The cafe downstairs was nice to have just outside the door. Very nice apartment and in a nice location in the city. We found it much easier to just take cabs to get around, the local underground train system is not large and the closest metro stop was 6 blocks away. The bus system was a little too confusing to figure out, so it was best and easier to use cabs. If you speak English, most of the time it was never a problem, the cabbies spoke less English but you figure it out between yourselves. I recommend trips out to Tarragano, Girona and the monastery by either local or high speed trains. Go to the main train station and go to information and they will help you out on where to go to get the tickets that you need, they were very helpful. All in all we loved the apartment, the location and the cities of Barcelona, Tarragano and Girona.