Rosa and Nicolas were great from the very beginning! Although they were on vacation themselves, so we unfortunately were unable to personally meet them, they were extremely prompt with responding to all of our messages, providing tips on getting to their apartment, tour ideas, and scheduling a taxi for our early morning departure. They arranged for a kind and gracious young lady to meet us to let us in, give us a tour and our keys when we arrived. Their apartment is just as beautiful and clean as the pictures. It was very comfortable for our family of four and so nice for our college aged daughter and adult son to both have their own separate bedrooms with a small bathroom to share. The master bedroom and bath is separate and very nice to have your own private space. The terrace and views are amazing plus the location is perfect for walking and getting to public transportation. It was handy having a market across the street plus a well equipped kitchen. Would definitely stay there again and highly recommend their apartment to others!