Jordi went beyond expectations. For example, our taxi dropped us off at the wrong location, and Jordi was willing to guide us (virtually) to the correct location...in the middle of the night! He responded within a half hour to fix lack of hot water. While doing so, he noted a few other items that needed adjustment...all of which he had taken care of seamlessly. "Personable and accommodating" are the two descriptors I would use.
As for the house itself, we appreciated the location's more quiet atmosphere, nearness to Montjuic and all of its visit-worthy landmarks, and transportation ease. We would have liked to use the roof-top terrace more, but were often on the road. The one time I had used it was a nice reprieve from our busy pace. Good wi-fi connection was also important, and we had good connectivity and speed. The kitchen had all of the necessary amenities for a quick meal.