Though a new build, this flat needs maintenance. It is nicely outfitted, but doors in kitchen are a mess, catching fingers as they are misaligned. Hole in bedroom wall and exposed electrical wires in small bedroom are offputting.
Blinds throughout the flat are coming apart need to be fixed as look dirty/sloppy. Footstool in lounge is beyond broken and needs to be binned.
Note that the 'twin rooms' are actually singles with an extra mattress supplied under the single bed. The smallest bedroom can't really fit the under bed cot when both beds are to be used, so you can't really list this as 2 twin bedrooms. That bed needs to be pulled into the lounge area and used along with sofa bed and double bed in that space. More accurate photos need to be shown so people aren't surprised/disappointed on arrival.
Most importantly security needs to be sorted out - None of the 4 sliding doors in the flat lock and the open windows let in the noise and cold. Supplying more pillows and correct amount of bedding is expected. One pillow per person seems a bit cheap and no duvet covers were supplied for duvets. Beds are also rock hard.
The pool was relatively clean, but as the rest of the place has seen better days. The 'double room' is actually part of the lounge that can be sectioned off with a sliding door. The busy road it is on makes it quite loud, especially as the sliding doors are broken and do not fully close.
I can see that this would have been an amazing rental when it was first listed but the flat really needs some updating and TLC. Some care as to visitor experience need to be considered, as comfort and hygiene don't really seem to have been given due consideration - especially considering Covid and everyone reusing the same duvets without covers.