Pablo was very accommodating as we lost our way in a new city. He communicated politely on the phone to get us to the airbnb properly. Even though he was running late, he took the time to explain the amenities in the flat and even had a guidebook of interesting things to do and directions to places of interest printed out for us. The apartment was spotless and is conveniently located. Pablo was extremely accessible via text message when we needed to sort out details about check out. Great experience and wonderful host!