The apartment itself is a great location- beachfront with a fantastic view of the Mediterranean! We arrived at the apartment and were met by a a well-meaning representative of the leading company, her first day on the job a d we were her first clients. She tried to answer our questions as best as she could but did not know the city as she had just moved there herself. She tried her best.
The apartment was filthy. The floors had piles of dust and the kitchen countertops had not been cleaned. The top dish in each pile was cleaned but the ones underneath were dirty.
The representative felt badly and did arrange for the floors to be cleaned the following day.
In the meantime, I cleaned the apartment with soap and water. Washing three dishwasher loads of dishes and washing out the drawers and cabinets. Finally the apartment was in acceptable shape for my family.
Later that night we could not get to our car in the underground parking lot as we did not have the correct key. The building owner came and gave us the correct key late that night for the garage.
The beds were marginally comfortable, but it was nice to have four bedrooms and three bathrooms.
The view from the apartment was stunning and worth the trouble of cleaning.
The host did arrange for the floors to be cleaned the next day and they were. We also got a couple of extra towels to replace the ones I dirtied while cleaning.
We did have to buy extra toilet paper and soap as we just had one roll per bathroom for our five day rental.