WOW! DO NOT STAY HERE! - LOCKED OUT AND HAD TO ARGUE FOR A REFUND
Where to start - the shower head broke and you should have seen the dirt come off the floors and mildew in the shower when we had to wipe it with our towels (he fixed it quickly, but forgot to leave towels and did not come back until the next day - so we couldn't shower), broken toilet seat, broken handle on the closet door AND WORST OF ALL: the door was always difficult to open the two prior days, finally at 7pm the lock broke and WE WE'RE LOCKED OUT in our wet baiting suits with no money!
Needless to say it was a huge safety hazard for two young girls traveling alone in a foreign city. Around 10 pm (still no where near being let in to the unit) - we decided to get a hotel and leave due to the safety hazard of a faulty lock. Finally a locksmith (which should have been the hosts first call - not the maintenance guy and a can of WD40) came and got the door open by 11:04 pm - we packed and left. Of their own admittance they had the lock changed in the morning, damage already done and one night ruined.
We then complained to air bnb for a refund of the last 2 nights as we did not stay and it was like pulling teeth! They issued 2 refunds after arguing with them, but still did not meet the total of 2 nights un-stayed in the unit. Their perspective - we should have relocated again after the lock was changed.... no thank you, enough of my trip has been ruined already. I will never be staying with AirBnb in a foreign city again! They clearly did not care about our safety and no way to run a business!