Karla communicated well before and during my trip. I appreciated her flexibility and understanding as I was late to pick up the keys. She also let me keep the bike I rented in the apartment at night! The room was how it is pictured, but the rest of the apartment was a pleasant surprise. Very spacious with a lovely balcony and many different spaces to enjoy. The neighborhood is a bit far for walking from the Gothic Center, but is well located for getting to the Gaudi sites: Parc Güell, Sagrada Familia, La Pedrera, La Pedrera. On bike it's perfect as it is on a main road!