Lobsang was a great host throughout - from booking to leaving her residence. She was prompt in answering all of our questions pre and post booking. Her apartment is in a great location central to all major attractions in Barcelona. The apartment was kept very clean with all the necessary amenities. It is great for families - we traveled with two young children - with plenty of rooms and comfortable beds. The only setbacks were a rather small lift to the 4th floor and noise from the street and apartment above at times could be loud. However, neither were too inconveniencing. Lobsang was a very thoughtful host - without prompting she placed a pack n' play and high chair for our children and even ran to the supermarket to buy them snacks. During our stay we had a few questions about the apartment and local sites and Lobsang was always quick to respond with accurate information. In addition when we had trouble contacting a taxi service to take us to the airport she quickly made arrangements for us. We have used Air BnB a few times for our travels throughout Europe and this has been our best experience thus far. And our son loves the Mickey Mouse pillow she allowed him to take with us. Thanks Lobsang!