Eva and Simon responded immediately to every question. Check-in was easy with the lockbox and instructions. The apartment was extremely clean, functional, very close to La Rambla and the opera house which for me was important. However it is on a side street so it was very nice and quiet. The area felt very safe. I would definitely stay here again if we are in the area. The apartment is exactly as seen in pictures, no surprises, good tools for cooking, clothes washer was the only thing we didn't locate right away, however it was in the closet adjacent to the back balcony and a quick question through airbnb was immediately answered by Eva to help clear that up. No complaints, I wish all Airbnb experiences were of such high quality.