We had a fabulous time staying at Phil and Fiona's apartment. We actually required an early check in which was accommodated for and we were promptly met at the apartment upon arrival. It was exactly how it looked within the pictures. The location was also perfect. As soon as we noticed the digital box for the TV wasn't working, we informed Phil and he came round to take a further look. They were very helpful and friendly. Unfortunately the lift broke down in our last couple of days, so we did need to walk down 4 flights of stairs with our luggage - but this wasn't in anyone's control. We would definitely stay within this apartment again, and we truly thank Phil and Fiona for their hospitality.