These people can be trusted. Check in was good and they were always easy to reach. They helped us in minutes when we left a bag in the flat after we checked out.
Wonderful location for central Barcelona and we were very happy that right next to the flat was a wonderful coffee shop and a lovely beer and appies cafe. Also, a small store with all the small essentials and basic food.
Just a few steps to great shopping, the metro and the ramblas.
We were so happy that the air conditioning in the flat was plentiful and worked well. Barcelona can be HOT!
Cons were minor, the 2nd bathroom was very small if you are a big guy, but has all it needs to work. The main bathroom was huge so we used that.
The flat needs a little tlc but for the cost is wonderful, it is large and spacious and cool. Just a tip, if you care about your pillows like I do, take your own.