If you want to be inconvenienced during your vacation than this is the place for you.
For me it was too much work to do on my vacation.
It started with pre-stay online check-in process. Although it was online you had to provide so much information for each guest.
You also have to pay at the time of the check-in the tax fee of 4.40 euros for each guest per night. Keep in mind you still have to pay even if some of your guest are not staying the full duration of the days booked.
I was told this is not their rule. ( I’m having this looked into since at another Airbnb I stayed in Barcelona they only charged 1 euro).
Once we arrived at Barcelona airport we had to travel 2.7 miles away from the apartment rental to the management office to pick up the keys. Having to do this after traveling all day, was not only an inconvenience but the added travel time and cost for taxi was totally unacceptable.
I had reached out before arrival and inquired if someone could meet us at the apt. Or if there was a lockbox. The response I received was that the office was just a 20 minute walk from the apt.
How could you possibly think it’s ok to say that to a guest.
Once at the management office I was provided with one set of keys, when I asked for another set I was told there wasn’t one. We are a party of 4, and we don’t always share the same itinerary. This was a challenge for our group. We had to coordinate departures and returns.
The apt Itself is kept neat and clean.
Basic necessities.
It’s in a good area near metro, shopping and food.
The bedrooms were neat and clean, beds were a bit uncomfortable. The back bedroom lacked privacy it didn’t have curtains it only had a shade that you could see through.
Then there was the noise, you could hear the neighbors dogs barking, you could hear the neighbors showering at 5am and lots of streets noise.
The noise was more evident when you left windows open. Which we did since the AC wasn’t working.
When I sent a message to the management office regarding the AC, I was told I needed to go onto a website and initiate a service request.
To check out we needed to go back to the management office to drop off keys.
Again we had to head in the opposite direction of the airport to return the keys. Extra time wasted and taxi cost.
The one important thing for me when I use Airbnb is the personalized service which I didn’t get here.
In the future I will be mindful and Ensure I do not choose a property that is managed by a 3rd party.