The apartment was really clean, practical and in a location with good transport links. Gregory was great at responding to messages and put us into contact with Rose, who met us at the apartment. I loved that there was a folder with tips for exploring the area and thought it was a great personal touch. The only slight problems were there was no plug stopper for the kitchen or bathroom sinks and there was a fair bit of noise from the neighbours late at night! Other than that the apartment was perfect.