The communication was very good with Manuel and the lady came and met us at the apartment after us waiting only 5 minutes. However the actual apartment is a little overpriced for what it is. It felt dated ( the furniture was not that comfy) and needs a bit of TLC. Also the kitchen and bathroom are tiny, which the pictures do not show. It is in a good location, very close to the metro and some lovely restaurants. Just do not expect a luxury place, which the price may suggest.