On the first day when we arrived and went with the child to the apartment, it turned out that not one of the two elevators was working, and with two heavy suitcases and two heavy bags, a stroller, and a child had to walk up to the 7th floor. A representative from the company arrived and helped to lift 1 suitcase, but it was still a very big discomfort. The apartment is clean and bright. But the wifi was very bad. In the kitchen and in the second bedroom its did not work at all. The window was damaged and did not close, and they came to us for 2 days to fix it. After all this, when we asked one day before to make a check-out 2 hours later, since the child was sick and felt very ill, they said that its just impossible. We checked by airbnb and the day when we asked for 2 hours late checkout it was available, so they didnt had a guest for that day. We didn't ask them it for free, we wanted to pay for those 2 hours. But we were refused. And with a sick child in our arms, we had to leave the apartment. Everything was fine, if the owners of the apartment, would be a little humane.