If I were just rating the owner I would give him 5 stars. He was a great communicator, very reliable and flexible. The apartment itself was very clean and the location is good. Our biggest complaint with the apartment was how loud it was. It is located right at an elementary school with the living room windows and the kitchen window looking out to where they would have recess (which seemed like all of the time). There were times when we came back in the late afternoon to take a rest and it was incredibly loud from all of the kids outside. Their playground also doubled as an athletic place at night. There was at least one soccer practice that went until 10pm. I'm actually shocked that this wasn't shared in any other reviews.