The beds don’t have curtains, the rooms are inevitably dirty and smelly from other guests, the showers are gross, the internet is on/off constantly, the rooms are usually too hot or too cold (battle of the bunk mates); it’s a no-frills hostel. The price was the main appeal. Met some really nice people, too. Might be back for those reasons alone.
I had to extend my stay, but got no response in the app. So I went down to reception and was told I had to make a separate booking which I did in front of them. They said I was all set and then that night other people arrived and said my bed was theirs. I had to pack all of my things and move to different room. Instead of apologizing for the disorganization, it was assumed that I was to blame and I was scolded like a child in front of other guests for not communicating my stay extension.