very good communication, prior to arriving. it is perfectly placed on las ramblas, the approach to the apartment down a side street is well lit but isn'tgreat, the apartment was lovely. shoes are removed on entry which is good. the room as mentioned in previous reviews was small and dark but perfectly adequate for our needs. the blackout blinds were a bonus for us and the room was quiet. again the bathroom and shower were mentioned in previous reviews as small but we were prepared and was perfectly adequate for our needs. the kitchen and lounge were available for use by us if we wished. Pablo was welcoming and his English was good. I would stay there again