The location of the apartment is fantastic, and the premises are decent but that’s about it.
The shower on second bathroom does not have hot water.
The shower on main bathroom has either scolding hot water or cold, impossible to control temperature. The shower doors don’t close properly, therefore the floor gets flooded. Had to use towels to dry it so we wouldn’t fall.
There are scuffs and marks on walls.
Furniture could be in better condition and better accessorized to make it more welcoming.
Upon arrival there was heavy construction with loud jackhammer noise. After our long trip from USA the only thing we wanted to do was sleep, but I had to spend the following hours on Airbnb support to be able to cancel the reservation for the last two nights of our stay, since it was Friday and construction would resume at 8 am on Monday.
Owner did not acknowledge at first that there was construction, despite confirmation from the doorman that had been going on for more than a month.
Strangely, during dinner on Saturday at 11pm, I received a text saying we were too loud!!
Completely false, since we were at my mother’s wake until 9pm and obviously not in the mood for any partying.
On the other hand, the upstairs neighbor kid was running up and down at 8am the next two mornings.
It was a shame because we really liked the location and the apartment in general, but we felt that the lack of human contact (contactless check-in system), interest on making the necessary repairs and not communicating to guests about the construction in the building, are not good management practices.