The apartment was clean and tidy. Enough for 4 youngsters. Wouldn't recommend it to a family of 4. Charly was always communicative. All the utilities were provided. The location is quiet and super safe but not close to the city centre as per description. The only problem we faced was that since its on the ground floor there is constant light coming from the street lamps as there are no curtains in the front. But we loved the loft otherwise! And Charly was very kind and helpful.