A party of six including one wheelchair user was looking spent a long week-end in Ignacio's apartment.

We left with a clear feeling the host is in it more for the money than for hospitality which made our stay bitter sweet:

1/ The host asked if we wanted a EUR 40 supplement for early check-in. After we declined, the host went on to require us to check-in early due to other commitments.

2/ Due to an incident, we were forced to throw away one towel and one bed sheet. We informed the host of this immediately after our depart. The host required no less than a EUR 150 refund for this. We kindly informed the host these items were available at up-scale supermarkets. The host did not accept a lower price and we proceeded to pay more than a full night's stay at a hotel for the two items.

Barcelona is such a beautiful city. It is sad that players in the hospitality sector are increasingly forgetting people and focus too much on revenue.