Sheila was very accommodating and met us quite late at the apartment after very little notice. She was kind and helpful. We were a little disappointed that the main bed in the apartment was quite small and that the second bed was an uncomfortable pull out. Having said that, the couch in the large lounge was very comfortable and the air conditioner worked well. The kitchen was well equipped and it was helpful to have 2 bathrooms. All in all we had a good experience and Sheila was very approachable and always available. I think it might have been a bit overpriced given the bedding.