They are very nice people, very helpful and they answer your questions immediately. The host came to meet with us when we checked in, handed us the keys and took his time to explain everything to us, such a nice host. As soon as we walked into his apartment, he said to us "welcome home", he was so sweet! His wife gave us a list of restaurants to go to before our arrival, we simply followed almost all the restaurants they recommended and every restaurant was perfect! The place was nice and clean and the location was fantastic, we could walk to almost everywhere without having to call a taxi. I highly recommend!