The apartment we ended up staying in was not the apartment we booked. Habitat Apartments made a mistake and gave our apartment to another group with similar booking dates. We specifically booked the apartment we did because of the view and because the sleeping quarters were better suited for our family. The host said we could move apartments the next morning but did not show up that morning to assist. We called customer service for Habitat later that afternoon and they had me go over and knock on the door of the people that we’re in the unit we booked. The customer service rep spoke to the other party and said that if we all agreed we could exchange apartments the next day. Since we were only staying one more night, interrupting our plans for the next day just to move for one night did not make sense. With that being said, the apartment we stayed in was nice but not well stocked and did have a different sleeping arrangement with no view. Habitat ended up giving us a credit of 20 euros per night (60 total) and Sito did waive our late checkin fee of 20 euros which seemed light given the inconvenience.