THEY ARE NOT AUTHORISED TO TAKE A DEPOSIT IF BOOKING FROM AIRBNB..

Well….what can I say about this place..
First of all, I arrived late at night and the check in was done by someone who didn’t speak English or Spanish, which is sort of fine if you don’t have any important questions, HOWEVER they were asking for a cash deposit of 600 euros without any sort of contract. I said NO unless there was some signed document.
The following day I had an argument about this with the receptionist (who was extremely rude by the way), and she said that besides the fact that this place is literally attached to an ‘estate agent’ they can’t do contracts, and they wanted the deposit IN CASH!
They threatened to kick me out without the deposit.
I said no, and called AIRbnb. They told me NOT TO PAY THE DEPOSIT as they’re not authorised if booked via Airbnb.
From then on the receptionist was pretty rude all of my stay, she wouldn’t lift her eyes off her phone when I spoke to her etc.
Also, this ‘Julia’ person you talk to via the app doesn’t answer the phone, only text, and you never meet her in person.
When the deposit issue kicked off, she was texting me, I tried calling, she ignored the calls and kept texting. It’s a bit odd..
The place is fine, new.. refurbished, good location (very expensive, but besides the point 😂)
Now I’ve left they’re asking me to pay for a kitchen door that got wet because it was over the sink, and Airbnb are looking into it. If Airbnb says it’s not ware and tare I will be happy to pay.
I’m happy I didn’t pay the deposit as I can guarantee they would have kept it on the premises of ‘cleaning fees’, ‘broken doors’ etc., which technically should be included in the Airbnb price when you book..
The place is ok, some small things (tiny apartment, you can hear everything through the walls, uncomfortable bed..) but for me all of that was fine while I found myself an apartment.
Anyway, I won’t be going back 😂
Hope this review helps!