We were welcomed at the apartment, earlier than scheduled, by Tenoch. It was a smooth check in process and he spent a lot of additional time with us going through the details of the apartment as well as advising us on local information and what each of the quarters of Barcelona had to offer. We checked most of them out during our stay and the information he provided was spot on!
The apartment itself was as described, clean and well kept with access to facilities such as laundry. There's a great complimentary welcome pack of basic supplies too - bread, milk, butter, coffee & a couple of beers :-) - which will see you through until you can get to the supermarket which is just across the road.
Our return flight wasn't until later in the day so we were able to drop our luggage in at the office three blocks away from the apartment. Sergio was on duty and he helped us re-arrange our taxi pick up point later in the day and advised he would call us if anything was to change. When we returned later in the day, the office was closed as it was a Sunday, but he was still there and allowed us to wait for our taxi at the allocated time with no bother or rush to get us out. An all round great stay with great service.