Apartment is in a great location centrally located. It is run by a tourist company that manages “many” listings on “many” platforms in addition to Airbnb (Expedia, etc). Because of this, the communication is delayed and confused at times as compared to private Airbnb hosts, who are in my experience, typically very responsive to guests. Also, this company charges a tourist tax payable upon arrival. We spent two+ weeks traveling in Spain staying in 4 airbnbs and none of them charged this tax but this one.
We had several issues with the apartment that were eventually resolved, but they were issues nonetheless. The master shower had horrible mold throughout. The master shower door was broken and didn’t close all of the way and water drained out all over the bathroom floor. We didn’t become aware of these problems until we took our first shower the evening of arrival when the office was already closed.
Hosts provide the minimum Airbnb essentials in terms of amenities so we had to use the one towel they provide for each of us to mop up the flooded floor.
The next day a repair person came to fix the shower door and clean the mold. The evening of the next day we received clean towels after we asked for them. We opted to be present with repair person rather than give permission to enter the apartment while we were out. We did this because the tourism host company is clearly so big we were concerned there would be no accountability if something were to occur while someone else was in the apartment. Our choice yes. This required us to stay in the apartment for several hours while repair person worked on the shower. Disappointing because we only had three days on Barcelona.
The 2nd bathroom is not shown in pictures. It is an all-in-one bathroom like in hostels. Shower water floods into toilet area and shower area gets filthy if you wear your shoes to go use the toilet.
All of these things are small if you are not accustomed to super host level hosting. We admittedly are.
I think the tourism company staff is working hard to satisfy guests. They are however wayyy over booked and have difficulty meeting guests needs, imo.