I was in touch with Gian, far in advance before our stay. I gave him all the details of our arrival and he was also very accommodating when our flight was delayed and we were arriving a few hours later than what I had told him. Communication was smooth and he showed up within a few minutes of our arrival. Gian showed us around the house and helped us take our heavy luggage upstairs as there was no lift. He then explained us, everything to do with the apartment and he speaks perfect English, as none of us were any good in Spanish. He already gave us lots of recommendations but also helped when I texted him later. Overall, the apartment is really cute, comfortable and clean. It was just as it looked in the pictures and quite spacious for European standards. We had two amazing days in Barcelona. The night of the last day, an unfortunate thing happened. We got robbed and lost our passports with some other really valuable things, please whoever is reading this, be very careful in Barcelona. People operate in groups and you could never tell just by looking at them that they would do something like this. Along the way of getting emergency passports (All the way in Madrid for Indians) we met so many other families who went through the same thing. Gian was incredibly helpful and kind at this time and allowed us a really late check out too, while we figured out what we needed to do. Thank you.