TERRIBLE. The experience was awful. They mistreated us from the first moment. The room is not private as it does not have a lock nor a key, and in the same department lives more people, so it is not safe at all. She treated us like thiefs, as she wouldn't even close the door of the living as she was afraid if us entering her room, it was insane, WE were the ones preoccupied about our pertenencies, as there was no lock and anyone could enter anytime. I tried to tell her about this and she got so angry that called Airbnb and told lies about us. It was the worst expiernce I had traveling, I don't recommend it at all. Also, the kitchen was always being used by them and the refrigerator full, not even a small space to leave our food. I went away from that horror relieved, thinking that it was over, but she decided to continue with the mistreat via Whats-app, which is not even allowed in Airbnb. TERRIBLE, HORRIBLE, AWFUL.