We only booked our stay in Barcelona a week before but Romina was very responsive and answered all our questions almost inmediately. Then on the day of arrival my mother met her and said she was very nice. She gave a tour of the apt which is lovely, very new, has all the facilities, just perfect really. I've stayed in other airbnbs before but in the Gothic quarter so the apts are small and the bathrooms are usually quite old. This apartment is completely different.