Host was very receptive. They called us as soon as the booking was made confirming our arrival. They handed the keys and gave us an option to select the apartment that we wanted which was really nice!

The apartment we chose though had two issues. One the water heate wasn't working well, which meant no hot water or heating the first night we stayed there. Secondly, there was noise from the terrace because of the doors banging against each other. This disturbed our sleep. However I liked the staff. They were courteaus and provided us with every amenity we looked for and tried to resolve these issues to the best of their ability.