The check in process was extremely smooth and Juan Carlos very kindly helped to carry my bags up the stairs! He gave me all the essential information and also some recommendations for where to eat and informed me where the nearest shop was. In addition to this, replies were very prompt throughout my stay, although I didn't need to contact him often as I had everything I needed! The apartment itself is very nicely decorated and was extremely clean. I had access to the essentials such as toilet paper and soap but also to things like laundry detergent and some herbs and spices for cooking. This was a nice personal touch that made my stay all the more pleasant😊