We did not get to meet owner Oscar or manager Jennifer, but Jackie was a GREAT help! She was waiting for us downstairs and was gracious about our tardiness (due to delays in transport). She also provide some good suggestions for sightseeing. The space was cozy, has a wonderful terrace with city views toward downtown and the port, and was very clean. The bed and linens were comfortable, and the breakfast bar was convenient for meals. The place was relatively quiet, with only occasional traffic noises. We loved the neighborhood eateries and proximity (2 blocks) to the metro. All in all a very enjoyable stay!