We were very disappointed with our stay at this apartment. Firstly, one of the beds had BED BUGS!!! The two people staying in that room both became extremely itchy, with one guest having red blotches all over her face and body. This is unacceptable and shows a lack of concern for cleaning the sheets. Secondly, when we arrived the host was very rude and made us pay a £300 deposit because we were under 25s. He automatically assumed that we were going to damage the apartment and be loud, which wasn't the case and luckily the deposit was returned in full. It is clear from my profile and booking information that we are under 25 so the organisation should have checked this before arrival as such a large deposit was a massive inconvenience. Thirdly, although the apartment itself was clean it wasn't very homey and there were no additional items in the kitchen, even basic things like salt and pepper were not available. Finally, the balcony was extremely unsafe due to it being small with a very low railing, it did not seem this way from the pictures.