Honestly I felt like I was staying at a hotel and I believe this is not what most people are looking for when booking a flat on airbnb. I understand you are running this as your main business and that you manage the whole building with lots of airbnbs but I believe a more "personalised" approach would help your customers feel more like "at home".
Which was not at all the feeling I had here during my stay.
The negative:
-The couch is very uncomfortable, you can hear and feel the wire system when sitting down or moving position
-The power went off in the whole building (owned by the company) in the middle of working hours
- The water from the shower regularly went from hot to freezing cold (not an amazing feeling in winter)
- The shower hook is broken which makes it impossible to hold the shower head
- Some used underwear was left in the bedrooms by previous tenants and not cleaned up before arrival
- The kitchen pot still had marks of food from previous cooking
- Would have been nice to get just a quick heads-up/warning about the whole street being blocked with noisy construction works starting everyday at 8:00 am. Considering the flat is located on the first floor and giving on the street, it made it impossible to rest past 8:00 am.
-Someone letting himself in the flat with no warning whatsoever (no knocking or buzzing the bell or anything) and then left with no further explanation. This could have resulted in a very uncomfortable situation and was a bit unsettling. I had to contact the company to figure out what this was all about. Apparently this was the cleaner of the building that has a master key to all the flats and that mistakenly entered mine.
Positive feedback
-Modern flat with a the typical volta catalana on the ceiling
-Appreciated the flexibility on the check-in time
-The wifi connection works very well
-Conveniency of the code system to enter the building and enter the flat
-Coffee, tea provided upon arrival
-Good location, walking distance to bars/restaurants and supermarkets
-Well equipped kitchen with lots of cooking tools
Overall I believe this is an excellent flat for people coming to visit the city on a business trip. It is modern, centrally located and well equipped.