Joe was waiting for us when we arrived. Even though it was early in the morning and the apt was not ready, Joe let us drop off our belongings. Then he provided us with a map and personally showed us around the neighbourhood. When we expected rain he brought us an umbrella. He even helped us by making dinner reservations he was terrific. The beds were very comfortable all appliances were up to date close to metro stop and walking distance from almost everywhere. We felt very safe.