Magui greeted us once we got there and was very friendly and helpful. Eberhard was very accessible and we spoke to him a lot while we were there about general questions we had. They were so wonderful and nice! The flat is super close to the metro and easily walkable to many shops, restaurants, and tourist destinations. They provide metro maps and neighborhood information in the flat, which we found to be very helpful during our stay. And the wooden shutters on the windows were amazing for jet-lagged travelers like us; they kept the place completely dark well into the afternoon. Overall a great stay!