This trip was a bit of an adventure. We were 12 friends so we have a very crowded apartment. First of all, Samuel tell me to call half an hour before check-in and I called at 14.00 then he said than he cannot be at the apartment before 15.30, we waited and another guy came at 16.00. Ok we checked in, he tell us all the things that we needed to know and he go. We check the rooms and the bathroom and we find only a room without light-bulb, no problem...
This was wednesday afternoon
The apartments is on the first floor at night the noise from the street is very loud, you need earplugs to sleet quiet. The first night we broke a glass of a window (50x50 cm): around the tables there are benches not chairs, because for a square table and for 12 person is better, a friend was tired stumbled on the bench and fall on the near window, fortunately that did not happen nothing serious, only a broken glass. In the morning when I was about to call Samuel, we found the corridor in front of the baths filled with water. We called Samuel and he said he'll send the plumber (I said to him of the window and that I'll pay for that). The plumber came and said the boiler was "kapput". Then we found that we have only a shower for 12... the plumber said that the bathroom working were 2 but if you take a shower on one and open the hot water on the other, the water of the first bathroom was iced cold, so only one bathroom, this was thursday morning. The plumber came, friday but he failed to finish the job, then came back saturday at 18.00 and finished the work saturday at 22.00. We leave the house saturday morning at 8.00 for the flights. So we have all the shower ok for the last 12 hours of our 4 days stay in Barcelona. We came back in Italy and I found that Samuel had asked for 121 euro for the broken glass. I wrote to him that after all the hardship of the bathrooms not working for three days was not fair to ask that money for a glass of 50x50 cm, I wrote that also to Airbnb Customer Experience, in the person of Lauren, and she said to write an accurate feedback. I payed. Then Samuel wrote me back and he said that he doesn't know that we were the same people that have the bathroom problem, for this he would have returned the money. So he did. The last thing we you book the apartment to go to Primavera watch out because the 3 days minimum stay increase to 5, this is not written in the apartment description. Aldo