We spent 3 nights at Joan's apartment,it was comfortable and clean and well placed for what Barcelona has to offer. On our first morning Joan was available to give us local information, directions and a map all of which proved very useful. Joan was quick to reply to our e mails with information when needed. I would have liked to have seen the cleaner again as she responded to my request for extra blankets promptly and I didn't get chance to thank her.There was just one blip, we were expecting to be met at the appartment by Joan but that was not the case and it took a few calls before we spoke on the phone and gained access. Joan was friendly and welcoming and I would recommend his appartment should you be visiting the wonderful city of Barcelona.