Everything was really good regarding cleanliness, design, location, and immediate telephone access to someone who helped, when we could not figure out how to unlock the second door downstairs. However, the whole check in process seems extremely cumbersome and detailed for no apparent reason. Entering the building was also a bit more complicated than it should be. The fact that there was nowhere to leave our suitcases after checking out at 11am was a minus as well. And finally so was the fact that there were only the bare minimum in the apartment: less than two toilet paper rolls (we had to buy a 12 roll package the day we were leaving!, no coffee pods for the espresso maker, no pillow(s) for the third person sleeping on the couch. Overall however, the experience was a positive one.