Great communication. Let us check in early, and Thomas was wonderful. He was waiting for us when we got there and told us all the pertinent details of the place. Lots of helpful information. Also lots of added little things like fruit, juice, water, etc. - above and beyond. The bedrooms were quiet and the blackout shades were great. Very quiet!! Also we felt very safe. The location can’t be beat, very close to the metro to get you anywhere you want to go. Seriously a top-notch stay. Highly recommended.