Staff there is amazing! There was a gentleman during the day there who was amazing! Super helpful, friendly, and took time to explain attractions and transportations. However, you can hear everything through the walls. I had to talk very quietly in my own room in order to avoid disturbances. Also, my bed sheets were stained for the first night, which made me feel uncomfortable about tidiness. But it was a very safe building (cameras everywhere and 24/7 staff available) and totally worth it if you want to explore all day and just lounge at night.