Hanzel and Titi were very professional and timely in their responses. Titi was the one to meet us at the apartment and was very friendly and explained everything very well (rules, setup, etc.). She also provided us with suggestions for places to eat, drink, sight-see. She was very friendly and was available to answer any questions we had about the apartment as well as about Barcelona. The apartment itself is exactly as it is shown and described. No surprises. Wifi, TV, appliances worked well and we had no problems with any of those things during our stay. The apartment was neat and clean and supplied with sheets, towels, toilet paper, and detergent (as there is a washing machine in the apt). The space was perfect for the three of us and suited our needs during our stay in Barcelona. The neighborhood is very close to the metro (5 min walk) and was close to the supermarket to buy groceries as well as close to restaurants. There was no problem getting around the city from our location. The apartment was located in a quiet and safe neighborhood. I would recommend staying at this apartment to anyone! Thank you again, Hanzel and Titi!