Pros:
-Area was nice. Away from the very busy and touristy area but still close enough for a decent walk or quick, inexpensive public transportation.
-Friendly neighbors
-good food options within walking distance
-electronic key very convenient
Cons:
- It was a different apartment than we rented. We didn’t find out until we got there and realized the key wasn’t working on the apartment we rented. Then noticed the digital key itself was numbered for a different apartment. On the next floor. Tried it and worked, even though it had no sticker on the door we guessed and figured it out. The aprt. was nothing like the one we rented and when I asked I was told “so sorry were you not informed? The apartment you rented had a maintenance issue so we had to offer you another apartment in that building.” No, I never was informed. When you rent an air bnb you pay ahead of time and expect to get what you rented. Not what someone else decides for you. I should’ve been told ahead of time and offered a refund if I didn’t want the new apartment they offered. Of course was left with no choice to stay here at this point. That just left a sour taste for the rest of the stay.
Apartment itself was OK. Very dusty. Definitely hadn’t been cleaned recently.
And I’m certain now Eva&Jack are non existent and just made up names of people who work for this rental company that take turns dealing with online customer service.
It was a very non-personable customer assistance, that led to a mediocre and cold, apartment experience. Won’t be staying again.