Teresa's husband welcomed us and we find it warm as it was the first day at Barcelona. The location and the facilities in the apartment was superb and we can almost find everything we need. However, we find it harsh during the checkout period since she STRICTLY required us to leave sharply at 11. To be honest, we had a delay of 15 minutes and we left at 11:15 but we felt it was unreasonable since she asked us to leave at 11 but she had another party visiting the apartment at 11 and that left no time for the cleaning lady. This was a POOR management of time and I find it unacceptable. Also, she almost chased us out of the apartment after 11 and we think the attitude and service were poor. All in all, the facilities and the hardware of the apartment were good. However, the arrangement and attitude of Teresa was something we disliked and I would hope better arrangements in the future.