The apartment was fine and clean and in a good location. Our main trouble was with the checkin process. We booked on Airbnb, but the property uses a third party app to process the guest details and sign a contract. We did that but the first time the contract signing did not work for some reason which we did not realize. Once we followed up and were told to sign the contract we did it a second time and it prompted the third stage of the process which required the downloading of an app to generate an electronic key that would open the apartment door. In total this process required two websites and an app. If we had run out or phone battery or not had internet access we would have been in a real pickle. The main issue is that the address we were given included the building number but not the apartment number so even after all of this technology hassle we still found ourselves on the phone trying to figure out where to go. I realize all of this made it possible to do a humanless checkin, but in this particular instance I think a human would have saved a awful lot of time, frustration and confusion.