Apt was functional but not great. As advertised, price would be reasonable. Response to concerns was terrible. The range top was cracked. The response:” I know it was cracked from last summer, everybody use it since then in this condition.” The oven was broken but Sergio explained that was new damage. I expressed concern about the stairs due to a foot mobility I have. I tried to ask about this prior to booking, no response from Yolanda. Response from agent (Yolanda was out of town):”It’s uncomfortable to assume that you made the wrong choice. We’ll, you should better try to find the positive side of this situation.” In other words, we’ve got your money, thank you, now make the best of it. I also tried to raise this with Airbnb support. A bot said if I felt unsafe I should contact authorities.
Due to the lack of pre booking communication, inconsiderate communication on issues during the stay, and ineffective communication from Airbnb, I will not be making further bookings with either.