The people at the site were incredibly helpful as regards any of our needs. The space is beautifully designed__warm and comfortable and in good taste__with many elements that made staying there a pleasure. Great shower! Also, I had stupidly left a very important envelope in the apartment, realizing it after the door was locked. It was a Sunday so no one was on site in the early morning. I called the off-hours number and they were able to overnight ship it to me at our next destination. Plus, plus, plus!