This unit has the potential to be five star, but needs some care to meet that success. Overall the unit signals tired and worn.
The host failed to deal with our greatest concern until the last minute. We knew a car is a liability in a big city, and we assiduously attempted to know our options prior to arrival. This did not happen. Ultimately our host was able to help us, but it was a last minute crisis that but a cloud over our experience.
All in all we rate our experience as 3 of 5 stars.