Arrived late and paid 5 euros because of late check in. Once I arrived at 01:00 AM the staff couldn't give me a bed. somehow my the bed that was assigned to me and the electronic card was given to someone else. after waiting around 40min (while one receptionist was checking the system other was going to check personally if the bed were occupied or not) they found a empty bed and gave it to me. For my surprise at 04:00 AM I am woken up by someone touching my legs and saying that was her bed ! lost one hour more sorting out this as I waited until the girl solved it and came back to pick up her things and put mine in the drawer assigned to me. I asked for a refund of that night and was denied while the other girl that woke me up didn't pay. besides that would like to say that the floors makes a lot of noise, when someone walks in the room it seems that everything is gonna fall apart, the room was smelly and the place was not the cleanest. staff a bit up tight. horrible experience, avoid if you can.