Yes the location is good, very close to Segrada Familia. Apartment itself is clean, but it is worn, dirt marks on furniture and walls, and one closet door was broken so I would say not as well maintain as the photos show. BUT please be warned the communication is terrible, actually more accurately almost non existent. This apartment is not hosted by a private individual or family but a third party company with several employees that don't communicate with each other much less respond to guest inquiries in time of need. After your Airbnb booking is confirmed, expect to be pass to a third party, called GuestbyGuest and from there it all goes downhill. A few days before checkin a man by Jose reaches out to my via WhatsApp saying he is the host of this Barcelona Apt, his picture on WhatsApp shows GuestbyGuest logo and since he reached out to me and had my contact information, I assumed he was an employee of the company and gave him my checkin time and tried to make arrangements but he failed to respond after I gave him my arrival time and left us hanging despite several more followup messages, phone calls, and despite even emailing through Airbnb, no one helped us. So we arrived at Barcelona airport not knowing what to do, we made our way to the apartment address hoping for the best, but no one was there to let us in. We were a group of eight people, with 3 young children and 1 infant in the group so the complete lack of response in this case is really unacceptable as it brought upon so much stress for the adults and discomfort for the children standing on the streets of Barcelona in the peak of summer. It was unbearably hot, with crying children and with all our luggage on the streets. After trying numerous phone numbers we finally got a live person to pick up at the office. At this point we were very frustrated but the man at the office(I did not get a name) said to me that Jose(the person who initiated WhatsApp contact with me as the booking agent) was not an employee of the company and was very worried for me. He said he will sort things out and call me back but never did so I called back again this time a woman picks up and says another person called Carlos is on his way to let us in to the apartment. When we finally meet Carlos he says sorry for the confusion and said Jose does work for the company but is his day off(like fine it's his day off but as a host courtesy couldn't he at least responded to my messages saying that and tell me to contact someone else at the company for assistance instead of leaving me hanging. Why initiate contact with me and say he is my host if he will be off on the day of my checkin? Absurd!) The whole checkin was a mess and very stressful. To this day, I don't know what the truth is but it is obvious that this company lacks internal employee communication with eachother and worst completely disregards guests inquiries.
After this horrible check-in experience, on July 4, after a long day of sightseeing we get back to the apartment and there was no power. We reached out to Carlos for assistant but no response to this day still. My husband had to find the circuit breaker to restore power to the apartment as a result all the food we had bought and store in the fridge, like fresh milk for the baby was spoiled. What is worst the power went out 4 additional times that night. I was so upset at Carlos lack of response that I even email via Airbnb to document this and to this day no response from the host.
My experience might be out of the usual as the reviews are overall positive. I booked this apartment based on the reviews and this is why I am especially disappointed in how things turned out. Especially at the lack or response from host(host company). When you book Airbnb at a foreign country you are relying on your host to make your stay easy and comfortable. However in my case, they only brought me stress and discomfort. At least show some decency and respond to guest inquiries or else you should not be in the business of hosting. I already requested a partial refund for all the issues during my stay and I can tell you that as of right now, the host still has not replied and I am waiting for Airbnb to assist which has also been lacking. So book at your own risk.