This unit was very disappointing. To start, the host was not there when we arranged, despite their 15 minute policy. A maintenance worker finally let us in to the building and then chaos ensued with cleaning staff who had to track down the agent. Their excuse was they thought “noon” and “12:00” meant midnight. The unit had a nearly claustrophobic lift and stairs that led to a dark, cramped apartment with tired furniture. The clothes washing machine was apparently full of sand because our clothes came out covered in it (and they only supplied one soap). The dishes were not clean. There was no tea. The giant wall clock did not operate. Major construction on the adjacent building started running a jackhammer at 8 AM. We left after one night of our 3-night stay. Not much refund per their rigid policies