Please make sure to greet us like how other Airbnb host does, your service is poor, we didnt know how to operate a lot of your amenities (eg: heater) as there is no physical host to brief us, only via whatsapp message, meaning to say we have to wait for the residents to open the common door in order to enter. And your host Eduador is not responsive and was on leave and told us to liaise with Ieva. On Ieva's side, we told her that we need slippers, table cloth and pepper as there was insufficient amount of slippers and pepper (it was close to empty). Iewa was kind enough to drop by and send us 2 extra pairs of slippers, but without pepper and table cloth. She was rushing at that moment, we couldn't have time to stop her and ask her how to turn on the heater for the whole apartment, as your centralised heater is complicated to be turned on.
Overall our stay in your unit is so bad, as the temperature outside is freezing at night, we couldnt turn on our heater. Imagine that for 4 consecutive nights. Sorry to say you are shitty. Please improve or stop doing this airbnb business venture.