The apartment and location were perfect, but the check-in not so much, was rather impersonal. We waited over an hour after the 3pm check-in time to be able to just come right in and rest. The automated check-in key using the cell phone did not work to open the door into the apartment building and was told to wait outside for someone to deliver a keyless card in 15 minutes. The card was delivered over two hours later, by now (after about 45 minutes of waiting outside), we had gone inside the building after other people and fortunately the cell phone key worked to open the apartment door.
I am aware that the check-in process is to make it easier/faster, but the burden should not be placed on the guests when things don't work as planned.