We appreciate Pier's efforts in providing clean accommodation and his suggestions for local hot spots. Pier obsessively emphasizes the need to keep his place spotless. He also made sure to repeatedly remind us of how he was 'generous' enough to meet us late to give us our keys. Our flight was delayed 1.5 hours and although he didn't seem to mind via Airbnb communication, his demeanor was not quite so when he first approached us.
Pier graciously took it upon himself to lecture two grown professionals about punctuality while he was walking us to the apartment. His Airbnb description did not put any restriction on when we can check in (listing only states check in anytime after 1pm). If he had a problem with late check-ins, it should've been clearly stated. With any travel itinerary, it is always probable for delays and a host needs to be empathetic of that. We apologized several times, but I guess he spoke more than he listened.
Pier loves to talk. He again gave us another lecture on a separate day on the importance of communication. We listened while remembering that we made sure to keep him in the loop. We informed him of our delayed flight, arrival, the fact that airport buses were no longer running, that we were taking a taxi and that we had arrived at the meeting spot. Yet, when we called him on WhatsApp, he hung up. We are still puzzled as to what more we could've done.
For the past two and a half weeks, we visited five cities and two islands using Airbnb. In two of those locations, we had late check ins as well but our hosts received us warmly and compassionately. Despite the Superhost status, cleanliness and prime location, this was our worst experience. We did not go transatlantic to Barcelona to be disciplined especially when there wasn't a reason to be. The whole weekend felt like walking on eggshells (no wonder the place is spotless). If there was something that was not to the host’s expectation, please rate and review us. Don't confront us and make us feel inferior and threatened, it really did ruin the experience. It is especially worse when it felt like there was no substance behind the confrontations.
Thanks for teaching us the importance of factoring in host-likability before booking.