As per English guest, we agree this is not a typical air BNB, even if owners not living there. This company manages 180 properties, and had we known that , probably wouldn't have rented. We prefer private owners. Don't like when you advertise "person" Ralph and it's owned by large group.

Good points - easy check in and allowed us to enter early, which was helpful; great towels (extra thick and appreciated); beds were Ok, but each night got less comfortable. Location is nice as close to the metro, but we prefer to walk. Takes 20-30 minutes to get to La Ramba so you need to know that if you're not a walker.

Things to improve - limited no of glasses (drinking and wine) and not enough for even the 5 of us; no coffee samples to know what to buy for machine and would have appreciated a few there; no soap in bathrooms to wash hands so needed to buy your own; refrigerator opens on wrong side towards wall and against you; nice clock on wall but doesn't work; walls were very bare especially in large bedroom and felt "cold" though I liked the Buddha and little monkeys, but please add some pics --- wouldn't take much for it to feel more "homey" and less "corporate" planned.

Areas to change