The apartment was beautiful and spacious and in a great location. We were a group of 6 (3 couples) and it was very convenient having three bathrooms and a spacious living room. We did however have difficulties with the check in process, as we were waiting for an hour and fifteen minutes for Ingrid to meet us at the apartment which meant we had to change our dinner reservation we had booked months in advance (which luckily the restaurant accommodated). I understand things can come up but frustratingly for us we had no contact or reply from Ingrid for the first 50 minutes (following a number of calls, texts and emails) at which point we were quite worried we would need to find a hotel for the night. Ingrid was apologetic when she arrived but did not offer an explanation as to why she had been unable to answer our calls. Again the apartment was great and Ingrid was responsive following our arrival, and we would consider staying there again.