Staff in reception are very nice , but we have a very disappointed experience in this apartment, this apartment like a hotel and my neighbour made noise at 4am to 5am, staff told me they are very very sorry but it's not their fault. They can give us a discount when we book in the future but I would say that I will never choose this apartment! I send the message to the landlord from Airbnb, 5am, 9am, 11am. Three times! Only reply after 11am. I call the landlord from Airbnb, the company's staff told me I need to wait someone can speak English. I waited for 5minutes and gave up.