*DO NOT BOOK WITH THIS HOST *

Vanessa is falsely advertising the room in the pics when clearly she has rented it out to another tenant long-term. I had initially booked for Sept. 5-8 for my stay. A day before my arrival she claims her purse has been stolen, does not have her mobile, wallet and can only be contacted via airbnb msgs. Upon arrival she showed me another room without private bathroom and tried to convince me to accept it. I refused and requested her to cancel the entire booking. Before I book for this trip I was considering a few places but decided on Vanessa's because hers had a private toilet. She agreed & tried to do so but then claimed she can only cancel for the next 2 nights but not the first night because by that time it was 6pm local time, and for which she was given 70euros by airbnb.

I then request to get 70euros from her by cash but then she negotiated it down to 40euros for cleaning fees she says. I felt ripped off since I didn't even stay a single night but then agreed cuz I was very tired and wanted to resolve the whole thing personally and book another accommodation to stay. Before that I tried to find resolution to my problem on airbnb website but the links keep going in loop with the help centre and I couldn't get any help at all.

Because Vanessa did not have any cash on her since her purse was stolen, we agreed that I will come back to her apartment 2 days later the get the 40euros from her. She said she will not be staying at her apartment for the next few days but took my number and promised to contact via whatsapp. I left her place without staying a single night. Prior to the day we agreed to meet she was still uncontactable. I msged her through airbnb that I will be at ther residence the next day around 5.30pm. She never replied. I showed up at her residence on that day irregardless and was met at the door by another tenant Isabel staying in the third room, who told me before she rented long term from Vanessa she was also given wrong advertisement by Vanessa. Since the 5th she had not seen Vanessa as well. Vanessa never contact me back to refund any of my money and I had to leave Barcelona without getting a single euro back.

Airbnb should not allow people like Vanessa to host. I had made a few trips using Airbnb and it has always been amazing up till this time when it has been an absolute nightmare. I doubt I will see any of my money back but at least my review now would be to warn other guest to really consider before deciding to book wif Vanessa.