The apparent is 4 floor , with a very small and steep staircase , not recomendable for big suitcases . Is very small clean , although the toilet leaks water and the bathroom gets wet all over the floor. The kitchen is well equip and im very thankful for the coffee machine , there enough towels and linens , communication is very good , Silvia is very friendly and uncomplicated and the apparent is in a good location .