Communication was good, and so was check in and out. Hugo was also very welcoming and the location was great. I was not aware that I would be sharing with other guests, I assumed from the listing description I would be sharing with the host. However this was not the case, I shared with other guests. One evening there was a lot of noise coming from neighbouring apartments from 1 am until 5 am, banging on doors and shouting, although this was not a fault with the host, but it kept me awake all night and felt unsafe, due to the length of time this went on for, I did not know what was happening and also no lock on the bedroom door, this would have provided some reassurance. Other guests staying were not respectful of other guests either with regards to talking loudly in the early hours and putting the washing machine on at 1 am, yet again kept me awake. Finally I would like to mention there are 60 plus steep steps to negotiate in reaching the flat from the ground floor, so will be difficult for people with joint problems or disabilities.