While caught in a bind, I was in need of last minute accommodations during my stay in Barcelona. Silvia swiftly responded to my reservation request (within minutes!). Her apartment is very close to the Metro station and Sagrada Familia, so it was very easy to find. When she greeted me, I was instantly taken by her natural warmth. I took the smaller of her two available rooms and it was just right for my stay. I had some trouble with the keys and locks, Silvia was very patient to insure I had the hang of it. She also has plenty of tourist literature to sift through - which I found very helpful. All in all, this was a great stay and I feel like I discovered a sweet and kind acquaintance in Silvia.