The apartment itself is good no complaints about that. Badly organized check in. Took us 50 minutes to check in and the person responsible for check in taught we already had the keys. The city task was counted wrong (not everyone arrived the same day. I informed that before hand). Person responsible for check in tried to correct it and counted it wrong (was cheaper for me than it should be). I told her that this is not the right amount but she wanted to charge the amount from my credit card anyway. The amount was smaller so I agreed and paid. Then she started to do wonder why her own calculation won't match. I as a customer had to explain her how the math works :D. After that I paid the right amount. Then she needed to copy everyone's passports. My dad who arrived the next day was still at work so he didn't have his passport with him. Took a while before he went home and sent the photo of the passport. Person responsible about the check-in had all kind of problems with printers and heaters etc. Check-in could have easily done a lot better. 50 minutes is not a good standard. The apartment is how ever is good so they only need to fix the check in process to get better.