It was very easy and straightforward to communicate with Joan - he was always available and provided detailed information about my questions. Moreover, he provided a detailed guide for the early (and independent) check-in that is very very useful! The appartement was good and well equipped. However, people sensitive to (street) noise and light they should expect some discomfort during the night. Despite that, perfect stay to explore Barcelona, as it's located very close to Sagrada Familia and easily accessible from the city center.