Laura stays in contact to ensure you have everything you need. The apartment is steps from Sagrada Familia. It was a startling surprise to see it each time we left the apartment or returned. The only down side is that it was very noisy in that popular area, which made it difficult to sleep on Friday and Saturday nights. The noise, of course, is not anything our host could control, but we thought it would be good to point out the pros and cons. Laura is a great host.