Esther is SO lovely! She was very communicative, even through all my travel changes, and met me when I arrived. She helped me carry one of my bags up the stairs and gave me a tour of the apartment, which I just loved! It has a great view of the sky for sunset, was so peaceful, and I was extremely comfortable while I was there. The stairs are no joke and it's best to keep that in mind if you're bringing a lot of stuff, but they were a helpful reminder to make sure I brought everything I needed before I left the apartment :)