Do not relay in this person! They left us stranded in the streets @2am in the morning! I kept in touch with them and told them our flight got delay and I was told by their member that I would have to pay a late check in we agreed also they told me to call 30 minutes before leaving the airport I did everything they asked me and once we got to the place their key didn’t open their door then the man said that they have the right key in their office and went to get it mean while we waited for him , he got back 30 minutes and key still didn’t work ! At that point the man by the name
Of Luis who is associate of Javier said sorry I can’t do much more ! We were left in the Street in a country where we didn’t know anyone ! Luckily we found a taxi driver who felt sorry for us and drove us around they city till we found a place to stay at 8am in the morning! Then around 11 am the man Luis called telling us to go back?! Now I requested a refund and he didn’t want to do so …lying about the whole thing and trying cheap excuses and putting people at risk is not safe and not the way things should be handled !all this happen on August 13th 2022 ! And we only stayed in Barcelona por a couple of days and due to their irresponsibility we lost almost a whole day of our stayed there !oh and I request their apartment because we were 5 and now he said it was for only one person and why would one person need a 3 bedroom apartment? Thank God this was the only bad place we stayed in during our trip to Paris, Spain and Italy the rest were so good and professional and human side in their way of greeting people ! Never stay in any of his accommodations ! Really bad service and unscrupulous people!