Ralph is one of the best Airbnb host that I dealt with. He is attentive. He also went beyond expectation. Upon arrival, he realized that the hair dryer is missing and went to buy a new one within 5 mins. He also bought us new detergent for washing machine. When we realized that the prior tenant used the electric water kettle to cook food and ruin it, I texted him to notify the problem. We never expected that he sent someone from his office to brought over a new electric kettle( we could have just boil water through the pot). Ralph is an amazing host!