The location is in a quieter neighborhood and offers a clean and open space fit for 4 guests. However, we had a lack in communication with Gabriele, who directed us to connect with his assistant Teresa via What's App. His house and Check-In rules read "Anytime after 3 PM" ... we confirmed that our flight would be arriving sometime after 4:30 PM. The phone number he provided for his assistant turned out to be wrong and we failed to connect with him directly after our first conversation upon reservation. He just stopped answering. Once we were finally able to get a hold of his assistant, she expressed to be upset with us as she had waited for hours for us to check in. Although I tried to explain myself in several attempts Teresa used insults and several phone calls yelling at us to hurry up and arrive. During this whole exchange of messages and calls I tried to connect with Gabriele several times and never heard back. Once we arrived to the home we found out that Teresa was actually a neighbor in the residency. I explained to her that we had been given the wrong number and had no way of connecting with her. Once she confirmed we had no way to connect with her, her tone changed. She apologized profusely and was even kind enough to gift us a souvenirs on our last night. Teresa was lovely and we felt so bad that the original host had put her in this situation. The place is really nice, clean, and the location is perfect for a family looking for a peaceful stay away from the touristy areas and nite life. I hope that Gabriele takes this as a learning experience and offers future guest better communication. His place is nice, His Neighbors (especially teresa) are lovely, but as a host he has proved to be the worst i've ever encountered.