The place was perfect for our group of 6! The air conditioning was great for hot days and each room had its own bathroom which made things much more convenient. The location is a bit too far to walk to the beach or the gothic area multiple times (we usually walked one way and taxi or bus the other way). Taxi to the gothic area was approx $10 one way but the metro/bus system was really easy to use (I recommend buying the 10 trip pass).
Never actually met "Enrique" but Vincent and another young lady checked is in and were extremely helpful with maps and ideas of where to go and what to do.