Check in process was a nightmare. The office staff were extremely unhelpful over the phone however once we got to the field office, they were easier to work with. But leading up to check in was stressful to say the least. House was fine - as photographed - however the WiFi was terrible; it barely worked. We were four people and when more than 2 people tried to connect, it wouldn’t work. The general area of where the apartment was located is in a dark alley. I would not feel safe walking through there alone. Next door to the building is some kind of bar so expect noise at night as the bedroom window faces directly towards the street. Overall the stay was fine but the check in process left a bad taste in my mouth for the whole trip. And the lack of working WiFi in the home was a negative.