Tamara was really nice at checkin and the apartment was amazing. However for family emergency reasons I was unable to stay in the apartment and I was offered $0 in refund.
I booked the apartment for 7 days (June 6th-13th) for about $1600. However, on my first day in Barcelona, I received a call from home that my mom is in the ICU and I had to leave immediately.
Tamara was really nice in getting me checked out on time (the same day) and I offered to cancel the reservation to allow her to rent out the apartment to another guest.
I understand that Tamara should not be hold liable for the days where the apartment is vacant, but I also expected that I would get a partial refund if she was able to find another guest for the rest of the week.
I checked the availability calendar and I see that the apartment is booked for (June 9th-13th). That means that she was able to collect $200 a night from me and $200 a night from the other guest for the same apartment and the same dates.
I might be emotional at the moment but I feel that this is profiting from my tragedy and I thought that other guests should be aware of that.
As to the apartment itself, I spent no more than 4 hours in the apartment and I think it is amazing.