They were very helpful to sort out some issues we has with the check-in. However, that was the only noticeably positive thing with this place. When we arrived the bathroom door couldn't be closed (or locked) and the shower drain was clogged. We reported these issues immediately and after 6 days these issues still hadn't been fixed despite several attempts to inform the host (who replied promptly at first, then claimed the issues had been fixed and then ghosted us the last couple of days). Given what they charge a night i'd recommend looking for other places.