Susan was amazing! The location is unbeatable, if you want to be near everything. Susan's place in the Gothic quarter is comfortable, clean, safe, and at the center of everything that is cool about Barcelona. You basically have your own apartment when you rent from Susan. It has a kitchen, clean bathroom, work space, and a spacious living/bedroom. The place was so cool I wanted to buy it from her.
Susan was extremely responsive. Susan was accommodating with a few minor requests we had, like allowing my fiance to check in a little earlier in the day, since my fiance was going to be in Barcelona before me. Susan provided us with ample towels and regularly checked in to make sure all was well.
The joy of my interactions with Susan was actually talking to her the night before we left. She's a sweet person with a wonderful view on the world. Through our interactions with her, we feel like we've gained a friend.