Ralph was very responsive, as was Sol, whom we checked in with. Everyone was friendly and accessible, great communication. The apartment is beautiful and centrally located, has heat and ac in the main room as well as space heaters in each room, comfortable beds, large kitchen, plenty of outlets, accurate representation in the pictures. We loved Barcelona, and the apartment was perfect for our stay! Great bakeries and vermouth bar within a couple min walk, several small markets, 10 min walk to metro. Shower pressure was good (I have a lot of thick hair, this is important to me), but water didn't get very hot- not a big deal at all, just noting. I definitely recommend Ralph's place, thank you!