Phil was very welcoming. The apartment was really nice. We just have a couple of points (1) the 2nd bedroom & bathroom we found to be a bit small so kind of difficult to compare with the master bedroom if you are two couples, if you know what I mean. (2) could possibly improve instructions for d/washer & washer/drier. Locatiom, location, location...I honestly do not believe there is a better area in BCN! Overall - loved it!