This is a nice, comfy and conveniently located apartment — you can get to almost everywhere in a 15-30 minute walk. Communication before arriving was good and Andii was great at coordinating check in.
What went wrong.
Check in was supposed to be at 3, and we received the keys by then but we couldn’t bring our stuff in after 5 pm. The internet was very poor and at some points wasn’t working at all, even if it was only one person in the apartment. I communicated this to the owners and didn’t get a response to any of my messages (although they were received) until I was out of the apartment.
Lastly, and what confused me the most, there was a €12 charge per room that needed to be set up. We were 3 people coming for work. Although this is quite specified on the listing, we didn’t expect it as owners were informed about our needs a month in advance, AND there was a €92 cleaning fee included in the payment.
This is the first time that I get charged for something like this when renting an AirBnB, including other times in Barcelona. If I’m renting an apartment with 3 rooms, shouldn’t all rooms be ready? I think this should be better specified and shown as a MANDATORY charge in the description of the place rather under comments.