Beautiful appartement with a little vintage feel. Very clean.
But it’s so much over complicating a simple task of renting and appartement. Pls understand their corporate hierarchy before entering in contract.
First before checking in you need to upload Digital copy of your id and a selfie with id for all guests. Then sign a digital contract and pay tourist tax on a platform I don’t know. This was way out my comfort as it’s quiet sensitive info and can be used incorrectly by anyone. But with lots of hesitation I had to complete the process as host would have denied me access to my booking and I would have lost money.
Second as we got entered the building we were stuck in the elevator. A god sent building resident helped us. It was a nightmare. We complained but issue wasn’t resolved during 3 days of stay and we were obliged to use stairs out of fear of being stuck.
Third the bathroom lock didn’t work.
Fourth the kitchen hob didn’t work. And despite our complaints for both , it couldn’t be fixed as their maintenance staff don’t on weekends.
Fifth and most annoying one. I wanted to extend our stay due to some medical emergency reasons. I called then was informed that it be can extend and they have left message with booking team and someone should call me back. Someone. No one called then I called back. They said the same. Then I get a message from the host scolding me for calling and mentioning the number is just for emergency purposes and their booking staff don’t work on weekends.
I hate writing long reviews but this last point really disappointed me as we were already in so much stress due to other problems.