They were very communicative and we were able to drop off our luggage before check in. The Airbnb was very comfortable for my family and I! It was in a convenient location with lots of supermarkets, cafes, and restaurants. There’s a washer there so it was easy for us to do laundry. This Airbnb is also close to the airport bus (15 minute walk or take the metro) and close to metro stations. Would highly recommend!