My adult family of four (with elderly parents) stayed for 8 days in mid May 2017. All in all, it was a good stay and I would recommend the place for the convenient location. The location is perfect on Ramblas de Catalunya. There's the Diagonal metro station a few steps away in the corner, many great restaurants and bars, pharmacy, shops, etc. It's only a block away from Passeig de Gracia with all the wonderful high end shops and Gaudi buildings including Casa Batllo and Casa Mila. It was very central and easily accessible. Very clean and safe area. We could not be more pleased with the location. The check-in with David was fine with no surprises. On our arrival day (10am), BCN airport had some major delays so we ended up stuck at the airport for over 3 hours. When we finally got out of the airport and got in the taxi, we called David as instructed by Anne and he met us 30 mins later at the apt. It was very straight forward and no frills. He gave us the basic information and pointed us to 4 laminated sheets of information around the apt. He instructed us about the wifi and the keys (you only get two sets--but seeing as the apt is so huge, it would be nice to have more sets available for bigger groups.) David didn't really walk us through the apt to point out anything. The information about where to throw away the trash was not as explicit on the info packet so I think that should be clarified. The super market mentioned in the information packet was only open from 10am to 9pm so it wasn't as convenient for travelers. Take a stroll around the apt to the east and you'll find many markets open late night. (Take note, they don't sell alcohol past 11pm at the markets.) The instructions on how to use the washer/dryer and the microwave oven should also be provided. Everything is in symbols and it was really difficult to figure out how it all worked. It's very difficult for a non-European person to figure out. One of the clothes washers in the larger kitchen had no locking handle which essentially rendered the unit useless. The apt seems to be a combination of two apts so you have two kitchens, two sitting parlours, three full bathrooms in total (one in-suite bathroom). There were no shortage of beds. There's a REALLY long corridor from one end of the apt to the other. We ended up messaging each other on the phone because we could not communicate easily. The furniture was a little dated and worn out compared to the pictures--but all in all, it was fairly accurate. There needs to be more end tables for people to put stuff on. There was not enough shelf space in general in the rooms. The air conditioner units were only in the "front" part of the apt where the balcony's were. They didn't...