IVAN was amazing!!!! He was patient with us while he helped us check in and find sights near the Airbnb. Very friendly and knowledgeable.
Unfortunately I cannot say the same about John. We never met him at check in (or at all) he extended his check in date to 4pm instead of 3 like promised (he did let us freshen up in the room for a little bit and gave us our keys earlier than the check in time however so I give him a lot of credit for that.) Additonally, he could not offer any suggestions about where to find a simple travel adapator…