DO NOT STAY HERE. Seriously, stay absolutely anywhere else. We had 7 nights booked and only spent one before this became the worst travel experience we’ve ever had.
THE APARTMENT SMELLS LIKE A SEWER. The smell is coming from the showers. It’s so bad in the upstairs bathroom that we couldn’t use it - being inside the bathroom for more than a couple of seconds was unbearable. It was not great in the downstairs bathroom, but at least we could bear to be in the bathroom for more that a couple of minutes. And the smell gets into the other rooms of the apartment. What was Adam’s suggestion? He said it was normal and that we should spray air freshener. We told him that the smell was overwhelming and he just wrote it off as normal again.
ADAM’S PHONE NUMBER WAS DISCONNECTED. When we tried calling about these issues, there was a message indicating that the phone was off and we’re unable to speak with an actual person. When we escalated the issue to AirBnB, they were also UNABLE to get ahold of him by phone.
We spent the first night and then our stay turned into an ordeal to find absolutely anywhere else to stay. The smell was so repulsive, it felt unsafe to stay there.
After our first night, we got out of the apartment to avoid the smell, but left our belongings since we didn’t yet have anywhere to take them. While we were out, we were on the phone with AirBnB and they helped us cancel our reservation. They canceled it at noon and Adam promptly wrote that “checkout was an hour ago and I’m removing your access to the apartment”. HE THEN DISABLED OUR ACCESS TO THE ELECTRONIC LOCK WHILE WE WERE OUTSIDE AND OUR BELONGINGS WERE STILL INSIDE. All the while, AirBnB and us were unable to contact him by phone. Finally, he responded via message and let us in and we were able to get our belongings and leave.
Oh, and if this isn’t enough to stop you from renting this place… The furniture doesn’t look at all like the pictures.
- two of the three lights in the living room were broken
- the downstairs bathroom has a broken holder for the shower head, so you have to hold it while showering
- the couch is lumpy. You can feel the springs.
- the tv stand and the kitchen table are extremely worn
PLEASE SAVE YOURSELF FROM A TERRIBLE EXPERIENCE AND BOOK ANYWHERE ELSE.