Joan was very hospitable with us and his apartment was clean and roomy with a kitchen full of treats for us when we arrived. Unfortunately halfway through our stay we came home from sightseeing and the front door bolt had been broken and we were robbed. There was no safe/ lockbox in the apartment. We picked this apartment because of the great reviews on Airbnb and the supposedly safe neighborhood. The robbers left the apartment building with my husband’s backpack full of our things. None of the neighbors in the building noticed anything. We checked out early the next day. Joan did everything he could do to help us but it didn’t change what happened.