We had already decided in advance this was going to be a good choice, as Isabel goes to a lot of effort with you before you even arrive! She communicates clearly and gives a lot of useful information. When we arrived, she had a large bottle of water and a chilled bottle of wine waiting for us in the fridge! She is utterly charming and lets you know to get in touch during your stay if you need anything. Thanks for a lovely Barcelona experience, Isabel!