Andrea and Jesse were extremely responsive. They made sure to have the place ready for us early so we had it when we got there, checked in often to make sure everything was ok and called us a taxi to the airport since we were leaving early in the morning. We really enjoyed the area which was close to bars, restaurants and shops. The apartment worked well for our family of four since everyone had their own bedroom and bathroom. We enjoyed using the terrace for a glass of wine in the afternoons and made coffee and breakfast every morning. The only problem we had, like other reviewers, is it noisy at night from the street below, although this would not deter us from staying there again in the future.