We didn't meet Trevor, but were greeted by Yolanda from the concierge service on arrival, and she was so helpful with lots of information about the area and restaurants and places to go and see, so that was a lovely start to our break! The appartment was spacious enough for my family (me, husband and two 15 year old boys) the beds were very comfortable and the apartment was well equipped. The coffee machine was a nice touch! Broadband and WiFi were very good. Location suited us perfectly and we walked to most places at the beginning. We got a taxi to the apartment from the airport as we arrived in the evening and when we left we also got a taxi as the flight was very early in the morning. Taxi was about 30 euro each time. We got a t10 card to venture further out after a couple of days and there are metro stations not too far away. The shop over the road is handy, and bigger supermarkets were within a few minutes walk. The air con in this apartment was superb and it was hot outside when we visited so that was welcome each time we came back to rest. All in all a lovely apartment in a nice area, would definately stay again if we came back to Barcelona.