The location was great. Management made sure to ask when we would be there and then made us wait in front after a very long journey for about 40 minutes to come open the door. When they did come, the cleaners were still there and asked us to leave for another 15 minutes. This was after check in time. The management company considers buying toilet paper the guests' responsibility. The toilet seat had to be fixed during our stay, the safe didn't work and there was no remedy for that. There was no outreach to see how things were or if our needs were being met. We had the bare minimum provided for towels, bed covers, pillows, etc. James is very nice, though.