Arina is a very nice host. We had a very effective communication during the whole stay. And she is kindly let us move to the other apartment once we met the problem of A/C. And give us a small discount as well. Yes ,she had a very professional agent. The ladies and gentlmen are passionnative. The apartments are very clean,great location. One is very close to Sagrada Familia. The other is very close to Gracia. They are very highly recommended. We will come back again with friends.