Pictures massively overblown, also some of the buildings are just buildings in the neighbourhood and not the actual building of the apartment. "Highlight" was being locked out of our apartment the last night because someone from staff removed our keys from the key locker boxes.
We had to wait ~3.5h between 7 and 11 am. Calling the 24h hotline, we were told that they will "send an email" and come back to us. Calling back, suddendly there was no one who could speak English. Never heard anything from them, afterwards. When the cleaning lady was finally sent to let us in at 10:30, we were rushed to leave at check-out time 11:00. Leaving at 11:30ish without a minute of sleep, barely having the time to catch a shower, staff at the door expected us to pay for an "extra night" since we checked out late...