I never had the opportunity to personally meet Angel, but his colleague who checked us in was very responsive when we had a couple of issues that we needed assistance with during our stay. The property location was absolutely amazing. The neighborhood was in close proximity to restaurants, shops, and within walking distance to many attractions. We took the A1 Aerobus from the airport, and the apartment was an easy ten minute walk from the Universitat stop. Although we rarely needed to take a taxi, it was super easy to catch a taxi from the apartment location. I highly recommend checking out Vigo for excellent tapas and service and santagloria on the corner for breakfast and coffee. The only recommended improvement, as others have noted, is a deep cleaning/bleaching of the bathroom tile and grout.