Really quick to respond to any queries no problems at all. Really very clean apartment I expected the balcony would be different to the pictures you couldn't sit outside. if your looking for just a couple of nights it's great if u just want to be out all day. it's close to everything and even though some people say it's a bit run down in the area I totally disagree it has character and feels better than an area full of tourists! I didn't know the apartment was run by an agency rather than the host so lacked the little touches be prepared to have to go to the supermarket I'm used to homely touches using airbnb ! The tv has limited channels after a day walking it's nice to chill out with a bottle of wine but I ended up having to watch things on my phone. the front bedroom was quite loud it woke me up really early every morning but the back room with the double bed is quieter . I would recommend for a short stay if your happy with an agent and somewhere more like a hotel 4/5 so good