Eike is an exceptional communicator who responded promptly and answered every question I may have had. Prior to checking in he provided a guide for sightseeing, transportation, dining, excursions and many other helpful tips for staying in Barcelona. His colleague, David, was able to check us in early as well since we had flown in from Morocco and were tired from the travel. He showed us how to use everything in the flat, gave three sets of keys and was readily available! Lastly, half of our group had an early flight on our last day and David was able to order a taxi to accommodate all 6 of them! The location is absolutely FANTASTIC! Very much worth it to us for a large group of 10 people to stay in this 5 bedroom flat. Eike and David were very gracious hosts and extremely helpful! Definitely recommend! :)