I gave this apartment 3 stars because there were some glaring issues but some nice elements.
The bad:
- The worst communication in the world. Asked 2 weeks in advance about early check in and late check out. No response was given. I contacted Airbnb support who contacted gala and said that they contacted her and she would contact me in 24 hours. I never heard from her. I had to contact her on WhatsApp where I again didn’t get a response until I messaged her 3 times which was 3 days before we arrived. Then I asked additional questions which didn’t receive responses until the night before we arrived. When we were there, we asked about late check out and didn’t receive a response until 10:30am when we were checking out at 11. The communication was absolutely horrendous and extremely stressful, honestly that alone is not worth booking her apartment.
- The noise from the street, metro, cafe outside, front door of the complex slamming, upstairs neighbors, made it very hard to sleep. You hear everything there is no sound proofing anywhere.
The good:
- Good apartment and great amenities (patio area out back, two bathrooms good size living room) and toiletries, towels and sheets provided. Great for groups.
- Her mother checked us in and she was absolutely delightful. She got us wine, cheese, meat, chocolates, and waters, and stayed to chat and get to know us and give recommendations. I wish she would take over the reservation communication because she was amazing.
Overall if you’re going to book this apartment it’s for the location and size, but communicate early if you have early check in/check out and how to get into the apartment when you get there.