Monica was excellent with communication. Her apartment is located in an ideal place, not too slow and not too busy. Walking distance to most of the popular attractions and very close to the metro. Many restaurants, cafes and markets all within a block or two of the apartment. Air conditioning and washing machine worked great! I loved the combo refrigerator/freezer. Because it is an apartment with multiple people in the building, it can get noisy if you’re sensitive to noise so be sure to bring your ear plugs. The apartment feels very safe due to the very hefty locking mechanism of the door. I definitely appreciated that!