I have never made a reservation and I never stayed at their place.
I only learned about reservation because I saw airbnb asking me to leave a review after 2 days.
I messaged the hotel. The hotel is not willing to give my money back even though I never knew about the reservation or even the existence of their hotel location.
I am upset for being charged for I never knew about and never stayed at.
They do not care about doing the right thing but only profiting off people unfairly.
I do not recommend.