Just book it. Seriously.
COMMUNICATION: Excellent communication! In fact, Joan was writing me more than I wrote him. The information was extremely helpful. He even sent a reminder email just before we arrived, which made it easier to find the pertinent information.
KID-FRIENDLY: We were traveling with 3 children (ages 5, 3, 1.5). Having a portable crib ready when we arrived made it so convenient. He also made sure we had a high chair. The kids’ table was also used every day.
LOCATION: Location is EXCELLENT. So easy to walk to squares, shops, groceries, etc. Other users complained of street noise, but I will say this: 1) you are in a very vibrant city. Expect noise. 2) we used a sound machine for the children and had no issues at all.
CLEANLINESS: Absolutely no issues here.
APARTMENT: Just the right amount of space. Kitchen is pretty small (by U.S. standards), but it worked for us. If you plan to cook a lot of meals at home, you might find yourself wanting for prep space. The bathroom sinks are tiny (even by European standards), but it worked out well for the kids. No stool needed. Haha. Note: there are no tubs. If you’re used to bathing children in a tub, you’ll need to adjust. We packed a small kiddie pool with us, since we saw this ahead of time.
SUMMARY: We plan to stay here again.