Communication was great with Montserrat. They kept track of our flight arrival time and although our flight had been delayed by one hour, she and her husband were waiting at the apartment to greet us at 9pm. The apartment is light, airy, warm and sunny. In our 6 night stay, we used the washing machine once and although there is a laundromat across the road, we dried our clothes on the clothes provided in the apartment. Bonpreu supermarket is fantastic and very close, just around the corner. Buy the T10 metro card. Best metro stations are Sagrada Familia and Verdaguer. Highlight of our trip was an afternoon bus tour to Montserrat - incredible and beautiful.