Our stay was perfect, Carlota's communication was flawless. Unit was A plus. No other complain. Until when we were about to check out, we were runjing late and cleaners came, and particularly Salvador was rude, he wants us to leave at no time. We felt humiliated. My suggestion to Carlota, change her contracted Cleaners or at least teach them some customer service. other than that, Carlota and her unit was perfect. Except really for that cleaner guy Salvador.