Eli met us in the front door and helped my family move the luggages up to the room while I was finding a parking spot. The place was very central with 4 mins walk to Monumental metro station. The rooms are nice and beds are comfortable. Everything was provided and Agus even helped us with scheduling the taxi for our departure since we are 5 with suitcases. Both of them are so kind that they let us check out late since there was no guest checking in on our departure day. Thanks Agus and Eli!