Alex has a very nice apartment. Unfortunately he has an issue with the hot water in the unit. On 2 days we had 4-5 minutes of warm water in the shower. On one day the water was turned off in the apartment due to construction so a shower was impossible. I wish that Alex had paid attention to the work going on in the building and communicated with us so that we could have planned around the water shut off. It caused a lot of stress for us to not be able to have functioning hot water in the shower on 3 of the days we were there. He did give us a small credit after I asked. The check-out procedure was not explained anywhere so I asked. He told me that no one had ever asked that question before which seemed odd. I decided to leave the keys in the apartment which hopefully worked out. It was unfortunate because I have only had great experiences with Airbnb apartments in the past.