It was my 16th booking via air bnb, and it was the worst.
But I'll start with what we liked. The Location is Perfect; the balcony is perfect. Close to supermarkets, wine shops, restaurants, bakeries, bus/metro stops, and the city center.
It is very loud, we could not sleep first 2-3 nights. The street is full of restaurants, so there's constant street noise. But it has very few cars, which we like.
Also, keep in mind the 2nd bedroom has 0 windows and picks up all the noises from the elevator and stairs in the building.
Cleanness - the apartment only looked clean, but the floors were so dirty that the white wipe became black. Also, the kitchen cabinet was covered with greasy stains here and there, and the drawers were messy.
But the worst was the agency managing the apartment. They were trying to be kind but did very little. We realized the fridge barely worked after a couple of days as all our groceries were spoiled. I reported the problem to the agency, and it took them two weeks to replace the fridge. And I spent tons of energy getting the new fridge, as the agency ignored the problem. Also, the new fridge was of low quality - we washed it three times to eliminate the awful chemical smell. The freezer is still stinky, and we could not eat the products we put there.
Long story short - no customer support. If there's a problem - they don't care :) And they don't respect your time