Lobsang was a great host. She welcomed us to the apartment and was there when we arrived. She gave us information about the apartment, the appliances, the area, places to shop and nearest metro stations. She emailed later with additional restaurant information. Lobsang left us on our own but was clear with how we could contact her should we need to in an emergency. She was very helpful and accommodating. The apartment was more than we expected. It was in a very good location and we were able to walk to most of the areas we wanted to see in Barcelona. It was also close to 2 metro stations. The apartment itself was wonderful - clean, bright and very comfortable and we felt very safe and secure while staying there.