From even before I booked the apartment, Ricard was very happy to help with any concerns I had. He sent us a whole lot of information before our arrival and was waiting for us when the taxi dropped us off. The apartment is amazing! Lots of space for our two year old to run around and of course she loved the hammock! It was very clean, and had everything that we needed to make our stay extremely comfortable. We felt very at home and relaxed. It is situated in a lovely area of Barcelona that we had never visited before (despite visiting Barcelona 4 times!). We spent a long time just walking around the neighbourhood, sampling the empanades, pasteries from the local bakery & soaking up the atmosphere in the local market & placas. Ricard was very attentive throughout our stay, and very thoughtful, even to the extent of buying our daughter a little teddy bear. We will definitely be returning and will bring my parents along next time too as there is plenty of space in the apartment for all of us!