On the positive side, the location was good, there were great restaurants and public transportation close by and Jordi responded promptly to all messages.

Unfortunately, the positives end there. I emailed Jordi a week before and the night before with our arrival details. He said that someone named Cosme would be handling our check-in. Cosme texted me the day before requesting that I text him when we got to Barcelona, which I did. When we got to the apartment, no one was there. After numerous unanswered texts and finally messaging Jordi, Cosme arrived almost an hour later and said that Jordi had given him the wrong arrival time. I don't know if that was true, but I texted Cosme several times so he knew the correct arrival time.

Once we got into the building, Cosme made us drag our heavy suitcases up a flight of stairs to catch the elevator. He claimed that we couldn't catch it from the ground floor, but we later found out that was not true. You can catch the elevator from the ground floor. When we got to the apartment, we were very disappointed. It was not as nice as advertised, and the pictures posted seemed to be several years old. A lot of things in the apartment were damaged and dirty. For instance, there were hairs on one of the toilet seats and a couple of the lamps were barely hanging from the ceiling. We spent the first 30 minutes taking pictures of everything just so we couldn't be accused of causing any of the damage. We also asked Cosme how to use the washing machine because it was different than any we had seen in the states. He told us that you put the detergent in the last of the three spots. That was incorrect; it went in the first spot. He said that the time on the washer was a time delay in the event we wanted to set it to run while we were out. That was also incorrect; the time was the length of the cycle. We could tell that Cosme didn't really seem to know what he was talking about, so I messaged Jordi. He said Cosme had explained the washer "well." We ended up Googling the directions.

For these reasons, I would not recommend this apartment. We paid $289/night for a place we felt was poor quality. The disorganization and misinformation during check-in was also problematic. I think you can find better quality for your money and a great location elsewhere.