Esther took a bit longer to communicate with us when compared to other hosts in Spain. She was very friendly and scheduled a taxi for us when asked. She also helped carry some of the luggage up the "1-million" steps. The location was killer, allowing us to walk to most sites or a metro station that carried us the rest of the way. One (important) note: the space is TINY! Even for European standards. I am almost 6'3" and it was quite impossible to use the toilet without some serious body contortions (standing or sitting). There is also no privacy when using the restroom, save for a curtain that may blow on you or expose you to the rest of the room if the wind catches it the opposite direction. Luckily I was traveling with my fiance and worked out a system. The bedroom is detached from the property and has no windows that open. We had to sleep with the door open and a fan blasting on us. A few flying bugs made their way in each night, but nothing off-putting. The stairs never bothered us, but there are a lot of them. All in all it is a fine space, that is mostly "as advertised."