In a nutshell, stay away from this place. We have been, so far, regular clients of AirBnB (5 rentals in 3 countries, including an excellent location in Barcelona) and have never had a negative experiences. In this rental, we submitted to the host and AirBnB several complaints on the safety and conditions of the apartment. Host never called or showed his face and only provided limited support to some of our in-writing and photo-documented claims.