This was a GREAT experience. We arrived on a festival day without realizing it. Eva contacted us a couple days in advance, gave us a heads up, and suggested some alternative ways to travel into the city. Then when we were an hour late, she was great about it and had her friends wait for us with keys. The apartment was just perfect. There were a lot of stairs, but we didn't really mind that. It was clean and well-appointed, and had the most inviting sofa where we took long afternoon naps. She'd really thought of everything. We'd highly recommend it.