Xavier was friendly, easy to communicate with, accessible and totally responsive. He had a cleaner meet us on our arrival and she was super nice. She didn't speak English but went right out of her way to make us feel welcome and get us settled in. (She even ran down to the store for us to replace a light bulb that wasn't working on arrival. She was just lovely!) Like many apartments in Barcelona, it is in an aged building with a dark entrance and stairway that could use a freshen-up BUT the apartment itself is clean, comfortable and well-kept. It is a no-frills, sparsely-furnished place to stay but with plenty of character; totally functional. It's not luxurious but everything works, the kitchen has all you need and the bedrooms are fine. It also has loads of space, high ceilings and feels very open and airy. We loved it! Gracia is just a great part of the city to be in so the location is excellent. Garcia is also a lively place and the sound of people talking and laughing in the street below as they stumble out of a nearby bar at closing time might cause problems for some but it wasn't too bad - the streets are pedestrian only so no traffic noise - just a bit noisy on Friday or Saturday nights for an hour or so at closing time. In fact, hardly worth mentioning. Most of the time it was quiet and peaceful and its actually one of the quieter side streets in Gracia. We would definately book again.