The flat is well equipped and location is good. This is only two positive things about this flat.
Regarding everything else we had the worst experience with Natalia I have ever had on Airbnb.
First , when we arrived she wanted to charge us €40 cash because we came near 9pm. That is against Airbnb policy, so I am surprised they still have not paid attention to this host.
Secondly, we had problem with hot water , it stopped working for almost the whole day and they fixed it only on the evening, so we could not even take shower, other day electricity stopped working and because of this water, wifi stopped working, too. We messaged Natalia and she offered us to fix it by ourselves following her instructions via Whatsapp , she moaned that the electricity guy lived outside the city and it was long way for him, we insisted him to come and fix it because we could not do anything in the flat without electricity. To make it clear he took apart electricity box and did there something inside using his professional instruments. So it was not possible for someone without special skills and equipment fixed it.
Next there was mould on walls in the first room and small insects because of it and because the flat is on the ground floor.
The flat is located on the ground floor and it reminds more a place for a shop or restaurant than a flat. You can hear everything from outside, every step on the main ladder and every talk. Also the flat is very stuffy because there is lack of windows as obviously it is not supposed to be a living flat.
One day a heater in the bathroom flooded and it was big puddle in our bathroom every hour which I had to clean, I asked to fix it and it took 1 week for them to ask someone to come and fix it.
The last thing when we left the flat she sent us a picture where obviously were finger prints on the wall ( the flat was right after decoration and someone left finger prints when the wall was wet ) and she said we punch the wall with a fist and that's why there are few holes on the wall. Have you ever met anyone who can punch a wall and made there holes ( apart of Superman ) ? That was laughable and she wanted us to pay €200 for this without any confirmation of her words.
I would never recommend to stay in this flat because she is desperate for money and she will try to charge you extra and she will find an excuse how to do it.
I stayed many times using Airbnb but all my previous experience was positive apart of this embarrassing one.