Do NOT rent this place.
1. Check in was cumbersome, required a third party app and payment, and an excessive amount of personal information and contracts. The listing showed that check in was allowed after 9a but our place was not available until 3p. They acted like they were extending a huge courtesy by allowing us to check in at 2:40p.
2. The place was disgustingly filthy. There was so much mold on one shower head the water flow was effected, old gum in the carpets, mystery white powder on the stove vent, and huge stains and holes in the curtains. We requested these items were addressed but they only wiped up the mystery white powder in the kitchen.
3. The wiring is not sufficient to support the apartment. The power continued to go out so we had to flip the circuit breaker over 20 times. We tried heating a piece of bread in the oven and the power failed every half minute or so. Management did not think this was abnormal. One evening the power was out in the entire building for multiple hours so we decided we could not return to rest up and recharge our devices ahead of going out later. Upon our return, the electronic key cards did not allow us entry to our accommodation leaving us without access to our property or passports so we could leave. Management was not able to send a technician for several hours and told me to stop calling them about it.
4. The noise in the building was outrageous. Every single door that opened and closed was so loud in our apartment it sounded like it was in our room. You can hear every other person in the building and somehow even the street noise was audible in our room. We seriously wondered if they were playing the “authentic sounds of Barcelona living” on a speaker in our apartment. It could not have been noisier and this occurred at all hours of the day and night.
5. Location was “good” since it is downtown and close to local attractions. However, a local taxi told us the alley they are located in is very dangerous and frequent crimes occur there. They made sure to tell us multiple times to get in safe and watch our surroundings based on their experience on that street.
We eventually were forced to leave early and check in to a hotel out of concerns for our health (see cleanliness above) and safety (see electricity issues and location section above).
I repeat, do NOT rent this apartment or from this company.