Disaster
After making arrangements for late checkin at night, and keeping them updated on my arrival time. No one answered the phone from the “agency” nor reply to my urgent messages
Airbnb support could not get ahold of anyone too and asked me to wait another hour.
Jordi finally called me (after 1.5 hours waiting outside making numerous calls). She too can’t get ahold of the agent.
After many promises and 3 hours + more nightmare a courier was sent with the key.
Jordi takes no responsibility for the issues only to say it’s not her fault but the agents.
If I were the actual owner of this property I would sack this company as they do not represent you well.
I would not recommend anyone trying to arrive out of hours here!
Don’t be stuck outside with no keys and standing for hours without access!