Victor was in contact with us before we arrived and was there to meet us. He was very thorough and helpful in all aspects such as where to eat, how to get around Barcelona and was always available via mobile, if we needed. The unit is on the 7th floor but there is a lift. There are 2 security doors to get in and most of the units house permanent tennantsy. Wifi was great, All new appliances including washing machine, dishwasher microwave. The street is busy but the windows have steel shutters and insulated so very quiet.