Communication with Lucas was really good and checking in with Alex was very welcomed. Both were helpful with questions. The place is more spacious than the pictures! We had lots of room for the 3 of us and there was everything we needed! Beds and pillows are SO comfortable. Big windows, ceiling fans and AC all helpful during the hot summer. But the apt was actually quite comfortable without the AC. The apartment is very central to everything but down a small alley so that it was extremely quiet at night. We felt very safe in the area.