RIP OFF. DONT BOOK THIS APARTMENT.
Air-conditioning did not work as per previous reviews and no attempt was made to rectify. Washing machine did not work as per previous reviews and was not fixed. Spa/jacuzzi did not work and was not fixed. Windows in two of the bedrooms did not open. Blinds in main bedroom totally broken so no chance of sleep in as the light comes through window. Electric blinds on glass ceiling in dining room were hanging all over the place and did not work making the room unbearably hot and we were unable to use the dining table. Sauna did not work and was not fixed. Bidet, mat in bathroom, under kitchen sink and kitchen bin dirty and unhygienic. No blinds in ensuite so other apartments could look in. On arrival dishwasher was full of dirty dishes, we had to hand wash them as they were filthy. In rain, the roof in dining room leaked badly and water also came in under doors. Exposed electrical wiring from lights on terrace which were broken are dangerous. Lift is very slow and can only take a maximum of 3 people at once. Inside of apartment needs a total repaint and money needs to be spent on repairing fixtures that do not work. When host was advised of issues immediately after check in, she told us we could go elsewhere knowing the five of us had travelled from 2 separate countries to holiday together and this would be difficult and we would have to drag all our luggage and grocery shopping up and down in the pathetic lift. She said the air conditioning didn’t work and would not be rectified despite incorrectly advertising the apartment as air conditioned. Some other issues raised were deliberately ignored. She stated other issues would be fixed including the washing machine and spa but they never were and she did not contact us about them again. Host sent someone else to deal with check in and when we raised issues she suddenly chose to respond to messages in Spanish despite her profile saying she could communicate in English. Another misrepresentation perhaps or just a scam to avoid her responsibilities as a host and to maintain the standard of the property? Seemed the host had responses which she coached her staff in including which issues to ignore. Issues had clearly been discussed between the owner and her staff even in front of us (on the phone) as they had faced them previously. The hosts staff admitted the air-con, washing machine and spa had been problems previously. We asked for a discount and were told how little we paid for 5 people at 60€ each per night via message by the condescending host. Whilst the host could have spoken to us directly via phone she chose not to - ever. I have extensive photos to prove how run down and in need of repair this apartment is. Very rude host. AVOID.