Wilken was so accommodating when our flight got canceled due to inclement weather. We were able to stay in the apartment longer than expected which was a good thing for many reasons. There was never a problem reaching him if we had any questions. The apartment is exactly as pictured in the photos. It's well kept and was so relaxing to sit outside on the balcony sipping coffee in the morning before having many adventures in Barcelona. The apartment is super close to the metro station which made getting around simple.