Allready long before our arrival in Barcelona, Marta was very helpful and even went to a nearby garage, in order to clarify an issue with our reservation for parking our car. This was indeed very kind of her and we appreciated it very much. On our arrival, we were awaited and Artur helped us with the luggage and to find our way to the garage in the somehow confusing one way traffic system. He gave us a lot of helpful information about Barcelona's attractions. We felt very welcome and taken care of.