The house is nice, clean and comfortable, good location. But too many little details were off.
We were given just one set of keys (we were four people).
There was no coffee capsules for the Nespresso machine or shower gel, commodities I know there’s no obligation for the host to offer, but the majority of the apartments on airbnb include this kind of stuff as it does make your stay easier and nicer. Anyway we just went to a nearby store and got them.
The first day we found out that the ceiling fan in the master bedroom didn’t work, and when I contacted the host he didn’t offer a solution. Or even showed some interest on the matter in any way.
Also it would be nice if the windows had some curtains or drapes so you won’t be waken up by the sun early in the morning.
But the check out process is what made me give such a low rating to the whole experience. We didn’t have the chance to check in before 14pm on the first day when I told him that our train arrived in the city at 12pm. That’s ok, we didn’t mind waiting. But the last day we had to check out at 10am, such an inconvenient time, because “there was another group coming” (where they given the possibility of checking in early? lucky them!). Anyhow, it’s the house rules so you just have to follow them. But the cleaning guy came to the house at 9:20am, he rang the bell, and then opened the door and just came in. With us still inside, because, you know, it was 9:20am. The guy apologized but then Anders called me and texted me via AirBNB and whatsapp, not to say sorry for some guy entering the house when it was not checkout time yet, but to urge us to leave the place. Well ok, we were out by 10am, happily and to never be back.