I did not get to meet Carolina but, she was good about communicating & sending instructions. Alex helped check me in & he was wonderful! The place is in a great location & I felt safe the entire time. Carolina's place had every type of toilitery you could think of incase you didn't pack your own. Also had a bottle of water & cracker, tea, juice, etc. The bed was a bit hard & you could hear everything on the street through the vent on the bathroom. My favorite part was the desk where I was inspired by the Picasso museum & painted. Not everything will be perfect for everyone but, all & all I'm happy with my trip to Barcelona & staying at Carolina's apartment.