When we arrived, the towels on the beds were damp and the house had not been cleaned very well. But after alerting Arne, he sent someone over to clean right away and then it was much better. Arne was quick to respond to any of our messages, and the lady who came to let us in and show us around was very nice. Apartment is located in good area of town, within walking distance to Sagrada Familia and Passeig da Gracia. Lots of grocery stores right downstairs so you can cook at home. Barcelona is a fun city. If you are a light sleeper, the street is pretty noisy.