Ester, and her daughter Elise, were very friendly and easy to deal with. She responded to all of our questions in a very timely manner and was punctual. She even welcomed us with various food gifts (including beer!), which we greatly appreciated as we arrived in the city at a late hour after the restaurants were closed. We found the apartment pleasantly clean and quite adequately furnished for our family (3 adults & 2 children). It is conveniently located within minutes (short walking distances) of the Sagrada Familia, a taxi stand, and the Metro - we had absolutely no problems getting around, and didn't have to waste a lot of time traveling to the various destinations.