Laetitia went above and beyond what was necessary to ensure we had a wonderful stay. My parents are disabled and she helped me set up the oxygen machine delivery and pickup for them. She helped my mom enter the apartment when my mom was having trouble finding the keys. the apartment was clean and comfortable. the neighborhood was beautiful and the location was perfect! close to the metro and the beach. I recommend having a written handbook somewhere in the apartment because my dad wasn't able to read the rules and information online due to no access to emails or messages. It would also be helpful to include recommendations for restaurants and activities in the city (:. The apartment has one bedroom and a loft bed with a curtain which is clearly visible in the pictures