sent until the time we landed and insistent to get the information from Enrique's call centre.. Until that time we were concerned about the poor information and communication. Ben welcomed us to the apartment and it took so long to finish all the payments and registrations. Since we were very tired from all the delayed flights, it was an overwhelming entry for us. Not a smooth check in at all. Afterwards Ben forgat his ipad in the apartment then we had to meet him again to give it to him.. All the payment and prosedures were like a Hotel operation, but the experience and the apartment was nothing like it at all. We couldn't get what was the advantage of Airbnb Plus, it just made difficulties for us. Way to far away from feeling at home. Location was perfect, very centered.