I had an early flight so needed to put my luggage there and they said I can call in the morning. However due to a late night guest, the guy in charge never answered and I was there by 8:30 and was waiting on the street for 2 hours outside the apartment as we had nowhere else to go. Once we did put our luggage, we were able to get in 2 hours later due to cleaning which took a long time. Now, I do realize check in is at 11 but I had expectations since they said I could put my luggage there and it would've freed us to go out and do something for 2-3 hours.
Good things:
1. Location right by Sagrada and lots of eating places right as you walk out.
2. 3 bedrooms _+ sofa so good room
3. Two bathrooms - huge plus for us
4. Good AC
5. After this initial incident, they were very responsive to questions/issues so I do give them credit and they also gave us fresh towels when we asked, which I don't expect on AirBnb.
6. Having the small balconies gave a good view

Bad things:
A.Very slow elevator so just allot time to carry your luggage if needed
B. Place does not look like the pictures. Lot of wear and tear and one chair had a huge hole in the cushion and walls scratched
up,etc. Not in great shape so was dissapointed as the pictures make it look amazing.