Patricia greeted us at the front door with a huge smile! She explained where everything was in the apt and provided a folder full of information to help make our visit easy without feeling lost and confused. We felt very welcomed and settled in and felt right at home. It was really easy to get ahold of and communicate with both Jose and Patricia! I would abaolutely stay here again or at one of their other rentals. They are such gracious and kind people! Thank you for making our stay so enjoyable!