Rosa was very easy to communicate with. She always responded quickly to any questions we had. Our plane was late but she was very flexible and waited at our meeting spot for an extra hour to greet us and show us the apartment. Once we arrived she gave us great instructions about where to go and how to get there and made us feel very welcome. The apartment is great and stocked with everything you would need. its in a fun neighbourhood with lots of Tapas restaurants just down the street. There are grocery stores very near by and little convenience stores just a few doors down. Its close to many big sights, 10 mins to La Ramblas and easy to get to and from the airport. I would recommend this apartment if you are visiting Barcelona.