Belen was lovely, she was easy to contact and gave us lots of information about the surrounding area. The place is very authentic although not walkable to many of the major attractions. Public transport was extremely easy though with a train station a minute away. We only received one roll of toilet power which meant we had to go and purchase more, there was also no hand soap. Overall it was a good experience and we were away from the noise of the city centre which made it easy for sleeping.