Natalie was an awesome host from the second we first made contact. Her English is excellent so there was absolutely no problem communicating and she answers immediately whenever you have a question. She greeted us at the apartment and showed us around, including an explanation of some of the points of interest around the neighbourhood (supermarkets, bakery, bus stops, underground etc.). She was very professional throughout our stay. The apartment was well equipped and completely met our expectations. Photos on the site were very accurate. Our kids loved the double-bunked bed. The balcony is perfect - we had breakfast there every morning for a whole week after I popped over to the bakery across the road. The neighbourhood is literally swarming with coffee shops, restaurants, bars, supermarkets, you name it. It's extremely well located if you don't want to be right in the middle of the tourist area -- Las Ramblas is a mere 15 minutes walk away and the Sagrada Familia about a 10 min walk. There is a tube station (Tetuan) just a few minutes walk down the road. We had an amazing vacation.