We had a great stay at this lovely apartment. We were late arriving thanks to lost luggage, but they were very flexible about meeting us a bit later, and gave us plenty of great tips for our time in the city. We were in regular communication with our host during the stay and we always felt help was nearby if we needed it. The location was great, close to lots of different transit options and with a good supermarket a couple of blocks away. The air conditioning was appreciated! :)