There was severe mold in the restroom when we arrived. We tried to reach out to Aline | Andrea to get help in resolving the issue but they didn’t respond until two days later. By that time, we were experiencing allergy symptoms and worked with Airbnb to get reservations elsewhere. It was a huge inconvenience for our trip and Aline | Andrea refused to refund some fees for the nights we were not staying. I have never left a bad review on Airbnb before and am a fairly easy going person and understand things happen. The lack of support and communication on the part of the host made the situation go from bad to worse. Only fair to warn others who plan on staying here.