Apparently run by a corporation. One needs to go to the office to get the keys, then to the apartment many blocks away. No on-sight orientation, or instructions about how to use some of the rather unusual systems, like the rather peculiar temperature controls. Some basic supplies, eg. tea spoons, missing. Other, like TV remote control, we’re not working (It was replaced).
Only the responsiveness, eagerness to help, efficiency, and very pleasant disposition of the two staffers we dealt with - Jamica and Joseph - made the stay less unpleasant. We are thankful to them.
I will not recommend this Airbnb.