Sandra was flexible in scheduling our arrival and met us on short notice. She was available during our stay to answer questions and assist with touring information. The apartment was in a quiet neighborhood but within easy walking access to Gracia bars and restaurants. The elevator always worked well. The metro stop is across the street and we used this excellent transportation for getting to farther locations and the Old City. The apartment was squeaky clean and the beds were very very comfortable. The washing machine and dishwasher were a plus! I highly recommend this apartment.