Luis and Gemma were wonderful! They were very responsive to our emails and questions prior to check in and even let us check in early based on the availability of the apartment. They also were very hospitable and kind when we couldn’t figure out how to close the blinds at night (we’d never seen them before) and went so far as to come to the apartment to show us. Gemma gave us great restaurant recommendations (we tried two - one for paella and one for tapas - and loved them!) And the location of the apartment, which is very close to the Sagrada Familia, was very convenient and had taxis right outside the front door.