Didn’t meet Alex personally, but his co-workers, Jerome and Dino are very friendly and were super accomodating with the check in / check out hours. Location wise - great, about a 10 min walk to Sagrada Familia, but you wouldn’t be able to see it from the apartment! Apartment’s located on a higher floor, but the building comes furnished with a small lift which should suffice. All in all, good stay!