First of all the location of the apartment and the apartment itself were very nice. The host was, at the beginning, professional. We were really happy with the apartment until we found out that we had no warm water for our entire stay. The boiler was not working and the host didn’t respond at all. We had to take cold showers and are still waiting for a refund even though he promised it repeatedly. Having to wait a few days for a response from this host is something you have to keep in mind when booking this apartment. Furthermore, we were not the only ones with cold water in the building and the people in the flat below ours had bedbugs.