The apartment was great and it made us feel at home. It was quiet during the evening and we didn't have any issues sleeping. Laundry detergent was missing, but that should no longer be an issue.
Communication was hit or miss. Sometimes she would respond quickly and other times not at all. We were supposed to meet in person to complete the check in,and for her to drop off the laundry detergent. However, she rescheduled 2 or 3 times and we never actually met. We eventually bought detergent ourselves since we were counting on doing laundry during our stay. She was apologetic each time that she rescheduled, but it was sometimes difficult to plan our days not knowing when we would have to meet with her.
If it weren't for the communication issues, I would have rated 5 stars.