Anna was very accommodating and responded to questions very quickly. The studio was perfect, and came stocked with dishes, pots, and even an iron and ironing board (very rare in Europe). The studio is located in a great area, close to everything, but far enough away from all the tourist traps. Great restaurants and markets are all within walking distance. A metro station is located down the block from the studio, The washer and dryer takes a long time to complete a cycle, but that’s common with European washer and dryers. Overall, a great value.