Overall is good, but the AC was working in general ares only and it was freezing cold in my room, so I had to sleep under 2 blankets. For that price I would expect at least to have a heating in my room! Never apologized or offered any refund, even though I stressed it out from the very begging of my stay. Communication with Irene was smooth and flawless, but another colleague was very slow and never replied in time.
If you have an emergency and you have to call the call centre, you should be aware that they don't have an English speaking agent . Took me quite a while to explain what I need. Well , kind of experience !