My registered email was not working so I couldn’t find my check in information. The Sonder staff responded very quickly and helped me with the process.
After we checked in, my boyfriend got stuck in the elevator for 15min, during which the Sonder staff acted calmly and responsively - and got him out in a short time.
Our ‘drama’ checkin process showed how well Sonder solve problems which they didn’t foresee. Very appreciate :)