The contact from this host was very good, before we checked in they contacted us to confirm our arrival time which was about 7.00pm which was not a problem for them. The host Pilar was waiting for us out front of the apartment when we arrived. Pilar was lovely and very friendly, she showed us around the apartment to ensure we understood where everything was and how everything worked. This is quite an achievement as Pilar does not speak English, but we understood everything even down to the sights and metro stations. There are also very helpful notes left in the apartment. The apartment was very clean, looked like the pictures and was well stocked with items for our use, eg Shampoo, shower gel, all cleaning products, coffee, tea, milk, sugar, oils, beer, water soft drinks chips nut and biscuits. The location was good and is not far away from a street containing many restaurants. The apartment has a car park underneath the building if you need one however you need to be an experienced driver to get into it. We had a large rental car which made it harder, a small car would be much easier. If we had to pick a negative it would be that if you wanted an early night you would have to put up with the street noise from the restaurant below the main bedroom window and the bar on the corner. If this concerns you simply take earplugs we did and it was fine.