The flat is clean and neat. It looks exactly the same as the pictures. It has everything we need, such as adaptor, towels, hair dryer, map, wifi, etc. Its location is convenient as well! We did not meet Rosa but Rosa sent her friend to welcome us. On the last day, Rosa's friend also took care of our luggages so that we could enjoy the last day of our trip there. It is a great Airbnb experience.