This apartment was a big disappointment. We are traveling through Europe and have stayed in many Airbnbs, and this one is ill equipped and communication is poor. It is owned by a company and it lacks the personal touch and comfort of a home away from home. The photos are clearly touched up as the apartment is not clean (floors and counters are fine, but the walls are dirty and there is evidence of neglect and ill repair throughout), The kitchen is very poorly equipped. One saucepan to boil water for tea (as no kettle) had a broken handle that gets too close to the fire and the rubber was burning (it looks like this has been happening by the state of the pan) and is a fire risk. the toaster does not work. The dishwasher racks were broken so could not load more than 50%. These are just a few examples. There was salt and pepper and nothing else. There are beds for 6 people though the listing is very unclear and the host did not know either (we figured out the trundle which is not obvious).
The problems: states "possible" additional fess such as arriving on a Saturday. These are not possible they are expected, and to be paid in cash (which seemed the purpose of the in-person check-in, as the host did not know much about the apartment). This is the only Airbnb that I have had to pay fees, and in cash, for arriving on a weekend (though I could still not arrive until 3 pm).
There is a router and wifi but this was very limited and not accessible throughout the apartment. The code on the router did not work but the different one of the refrigerator worked for our iphones but not laptop. As this was a working vacation, it became problematic and the host assured us it would immediately be taken care of by a technician. This never happened throughout our 4 day stay, despite many unanswered requests. Last day we were told it was our problem (they said it worked but were not present to see it didn't). This caused a lot of undue stress as I could not complete some work assignments!
Not enough bedding for 6 people. Beds ok, not so comfortable,
You get one washing machine detergent pod, so plan accordingly.
For those with physical limitations, it is a 3 staircase walk up to the apartment and some of the tiles are loose/broken.
The patio is commented on as the best part of the apartment and it does provide additional space and in good weather an opportunity to be outside. It is very slanted, had mostly dead plants and a broken chair, and again it is clear there is no attention to maintenance.
We spent a lot of time outside the apartment and would otherwise have been depressed as it was the furthest from a home away from home that it could be. Lack of appropriate communication and resolution with the company was a big negative.
Location was very good and close to subway, coffee, tapas, and sites. The apartment is spacious.
I wouldn't stay here again and would not recommend it for all the reasons stated above. The listing has inaccuracies and I suggested this to the company. Other commenters have suggested a guidebook for the house (as well as local things to do) and clearly this has not been done but would be a good idea as well. It could also help the host...who basically gave keys, picked up cash, and left without being able to resolve issues we already noticed prior to her departure. It's also not good form for the host to say the cash fee is how she makes her money.