Overall a disappointing experience.
If you are in need of a flat with wifi do not stay here!! I could not even watch a movie on my laptop or make a facetime call on my phone without it constantly breaking up. In addition, the wifi cut out of service or disconnected around 5x per day randomly.
Unfortunately the customer service was of a similar standard. I raised the concern immediately with the hosts and sent repeated messages for 4 days before they even sent anyone around to try to even look at the problem....
When the guy turned up he just said “is it connecting?” And i said “yes but the quality is very poor” to which he responded “oh yes the internet is very slow in our flats, I cannot help with that” And that was the end, they never provided any more support.
The flat itself was quite nice, clean and good location but they provide no basic amenities other than for cleaning and do not have some basic cooking items like a Cheese Grater.
Overall, nice flat but terrible wifi and customer service.