Hi Lili, i was very disappointed with my stay at your flat. my cousin had to leave on the last night because she felt so uncomfortable there. throughout the 3 days i was there, i didn’t feel safe at all. There was a woman in the living room most of the time and she was sleeping on the bed sofa. she was bringing her friends and boyfriend back all the time and making a lot of noise until late at night. on the first night she brought her friends back and they were playing guitar and singing until midnight. on the last night her and her boyfriend were cooking until midnight. we were unable to use the cooking facilities as they were left there unclean. there was no lock on the bedroom doors so my belongings could have been stolen. on the last night that my cousin left, the woman that was there went and slept in my cousins room. there was loads of luggage in the living area and i couldn’t use the living area because of this and the woman that was always there. there was a strong smell of sewage. my cousin only had a very bright main light in her bedroom as well. i would like to have a full refund because i am very unhappy with this situation.