We had arrived early unexpectedly from her cruise. It was on a Sunday and amazingly they responded to me within 30 minutes of my email. They got everything ready for me early. The apartment was tidy and clean and very comfortable.
They recommended some great restaurants and had a guidebook ready for our area. The apartment was in a perfect location. We were very happy with the stay.
They also called a cab for us for the next morning. Very responsible management.