We knew the area anyway, having been to Barcelona on lots of occasions; however, Ferran met us and was warm, friendly and made us feel extremely welcome. The apartment was clean and well stocked with everything we needed for our stay, i.e. coffee, tea, sugar etc, Ferran even left us a welcoming bottle of Cava. There was plenty of information on things to see and do whilst in the city which, for people who've never been to Barcelona before, would be a great help. And Ferran made himself available throughout our stay. To be honest, I can't fault any of it. In fact, it was so good that I've already contacted Ferran to see if he'll have us back during our next stay in the city..