Phil was waiting at the apartment when we arrived. He was friendly and gave us information about the apartment. He was also sent us a link to a website with really helpful information about Barcelona. There was no laundry detergent in the apartment and so we purchased some from the store and he paid us back. That was an unexpected nice gesture.

The apartment itself was a disappointment. It looks nicer in the pictures and doesn't deserve all of the positive reviews it gets. We regret staying here and wished we stayed at a hotel instead. This was our first time using airbnb and I'm not sure if we'll use it again.

The beds were hard, the apartment was hot, the A/C and fans were noisy. The bathroom was dirty. The bathroom tub water didn't drain properly during a shower. The TV didn't work very well (would get stuck on channel 17 and would have to power off the TV). The internet WiFi had issues (I had to login to the WiFi router admin page, delete MAC address entries for older devices because otherwise we couldn't connect more than one device).

Thank you Phil and Fiona for your hospitality. Sorry for the negative review, but, this apartment just did not meet our expectations. It's probably because we're used to staying in minimum 4-star hotels.