This apartment is managed by a company. We were not able to check in early, but were able to store our bags at their office (and able to store there after checkout as well). The check in process is automated but tedious, as you have to scan each guest's passport, and the machine did not work to provide the keys as expected. We had to call to get keys delivered. The apartment itself was technically "as described" but the listing does have photos from multiple apartments, some of which were different than ours. The common area in this one was small and dark, as it was on the backside of the building. Even though the space has been renovated in parts, the doors to the rooms are old, so they did not close easily. The location of the apartment was good, wifi was good, and we enjoyed the neighborhood with restaurants and grocery stores easily available. Overall, we loved being in Barcelona.