I don’t normally write bad reviews as I don’t like to talk bad. But after paying 100£ a night for a ground floor flat in gracia m, which I happily decided to do, I expected a better hospitality service. I work in hospitality and will tell you only one thing, once you have the accomodation sorted, hospitality is just about comunication, which was terrible in this case, literally bad bad communication and im surpised they even call themselves an agency. Choose somebody else if you want to enjoy an holiday rather than having to chase them for chek in and be welcomed by a rude cleaner who kicks you out because the agency cannot communicate properly internally.