First of all, we never met Ana... Our main problem is the following, There was an error of coordination between the airbnb description and the recapitulatory message of reservation. On one side it says that there is a tax of 2.25 pp per night + supplement for late check-in while on the other message there is only 0.65 pp per night and no other additional cost. In my case, I send a sms to Ana saying that I will pay the city tax but no additional cost as it is not normal but she never answered. We arrived at midnight as our plane was late of two hours, Ana wasn't there but there was a friend of her whos asked us for 53 additional euros. We asked to call Ana but she did not agree. We showed her friend the incoherence between the two descriptions and she was quite embarrassed and she sent a message to Ana and GUESS WHAT ? the appartment disappeared from airbnb platform for a few minutes and when it reappeared all the descriptions where perfectly coherent and of course it was saying to pay the highest costs from the two version... As it was 1 am we were tired and decided to pay but we should have kept our position...
However, Ana's friend was very calm and understanding with us but couldn't do anything... The appartment is still nice, eventhough the bed is very tough and the bathroom wobbly. We had a good time there.