When we arrived, the apartment wasn’t really super clean but it’s okay, since we didn’t pay a very expensive price. The location itself is amazing, it’s close to the metro, surrounded by supermarkets and you get to the inner city / beach quickly. The apartment itself is also nice for a group of 6 people, you can cook and also spend a rainy evening in the living room.
However Marcos was really unfriendly after we checked out. Although we didn’t have to clean, we cleaned the whole apartment before we left, since we just didn’t want to leave too much to the cleaning service. Marcos then accused us of getting the towels and bedsheets dirty and sent us a bill of 70€ because the damage was apparently “irreversible”, which is not true. We took extra towels from the laundry room and they were dirty already, but we didn’t think we needed to send proof, assuming the hosts already know.
He then accused us of getting the apartment really dirty and that the cleaning service had to clean more than usual, for hours apparently. We then told him we recorded a video with timestamp right before we left. He then changed his message and said the apartment was clean.
Another thing: the drains in the kitchen and bathroom were really clogged and we had to unclog them ourselves, but again, we didn’t want to complain and just did it ourselves.
After many discussions we agreed to pay Marcos 40€ for the towels, although we told him many times it wasn’t us and the towels in the laundry room were dirty before.
Our stay was very nice, it is all the more disappointing that Marcos tried to rip us off.