We had booked another apartment through KeyInn. After receiving a confirmation from them and charging my credit card, I got an email saying they had double booked the space. This apartment was offered to us as an upgrade. Communication between us and the KeyInn team was good, Julio met us to let us into this stylish apartment, go over the paperwork and give us the keys. When we settled in for the night after a long day of traveling, we found that the beds were not comfortable at all. The double bed is low in the center and high on the sides and the single beds are lumpy, unsupportive and one squeaks. The two sofa beds in the common area are hard, but better than the beds. Also, some pillows are lumpy while others are too full.
The shower door was covered in soap scum that was visible when the shower door got wet. There was cockroach poop on the top of the dishwasher door and cockroaches inside when I started to load the dishwasher. I chose to hand wash the dishes. We were asked to take out the trash at check out while being charged a steep cleaning fee for a space that wasn’t as clean as it should have been.
The apartment is spacious, the rest of it was clean and the linens are nice. We enjoyed having a washing machine and 1 1/2 bathrooms. The location is convenient with Metro, bus stops, groceries and restaurants very close by. If you’re a light sleeper, street noise could be an issue.