Overall the experience was good despite the issues that we had with Ingrid. She is a nice person. Regarding the flat, is located in a very good area, completely like the photos shows and very clean. Both the check in and check out were very easy thanks to Ingrid and her father.
As I said, very good experience. In my opinion the only thing that Ingrid has to improve a bit is the communication with the tenants before reaching the apartment. Follow up between the book and the arrival. Overall very good experience, nice flat and nice/easy persons.