We had very good communications with Pablo prior to arriving - he was very gracious in email correspondences, and our arrival at the hotel went without a hitch. When our taxi arrived from the airport, a host from the apartment was right there to show us in. The neighborhood was wonderful - we were about 100 m from every amenity we could think of (breakfasts, coffees, gelato, taxi service, markets, all manner of shopping, etc.). The apartment was as described, but better - it was impeccably clean, and very efficiently laid out.