Super clean and comfortable. Long pillows are not the best choice, but still that was one of the softest beds I’ve slept in. Check-in / check-out was absolutely trouble free. There was a coffee machine in the room and you can get your coffee capsules refilled once upon request!
Why I took one star?
- the lift - out of order during our entire stay (4 days)
- they did not respond to a time-sensitive request
Now, let me explain the second point. They don’t have a traditional registration desk where someone can answer your questions personally all the time. The entire communication is online, through messages in airbnb. So, the last night of our stay I asked them if I can have an extending of my check-out time and whether there was somewhere safe I could leave my luggage. They answered in the morning that I could check out at 1 pm and leave the luggage in the hotel until 5 pm. However, no information was given where to leave the luggage and how to receive it after checkout. So I asked, and nobody answered until 1 pm. So I took the luggage at 1pm and left. They should answer time-sensitive requests - and be quicker at that.