Our family has used Airbnb several times already in the past couple of years, but Alex was by far the most helpful host we've ever had! We checked in really late because our flight landed in the evening and we used the train to get to the apartment which by the way was very convenient and easy. Alex stayed with us an additional hour providing us with as much information as anyone could ask. The apartment was perfect, spacious and very clean. I could go on and on...but in the end I would like to say thank you to Alex & Gemma for a wonderful stay!