Worst communication ever! We had a flight that would have had arrived at 0:40. Which I told her. Multiple times! She also answered to that! She said 2 am would be ok to arrive!
I also paid the full day.
She made no effort talking to me anything but Dutch, which I do not understand (so always had to use translators).
After we arrived, she was asleep and didn't want to get us the keys. She wanted that we would take a hotel. Like wtf?
After I phoned with another lady, which also couldn't speak any clear language, someone came to bring us the keys.
She wanted that we would also pay the taxi. Wtf x 2. As I said: We payed the day. She said it would be ok!
Never. Again.
The rest of the flat is OK. Could be cleaner. The towels had been smelling.