The mattress, pillows and bedding had deeply ingrained body sweat odors. It was an extremely unsanitary bed to sleep on.
The listing described the apartment as 'clean', which it was most definitely not due to the deeply ingrained body smell odors in the mattress and bedding. We ended up booking another hotel option during our stay without a refund from this host, despite informing them of this issue.
The host let us know that a woman named Renata would find us so we waited outside the building. A man approached us to let us in instead.
The host was unwilling to refund our money for the nights we chose not to stay there, even after describing the state of the mattress and bedding. He refused to refund the nightly city tax, which is based on occupancy per person, per night, even though we weren't staying there. We will be filing a claim with the city and with AirBnb to exercise any and all options possible for a refund. The host claimed he could have gotten a cleaning crew in there with more notice. The mattress, pillows and bedding need to be replaced, not cleaned. We removed the bedding to investigate and confirm the state of the mattress as well. The apartment was in no condition to host guests.
It wasn't good value as we had to book alternate accommodations and the host refused to refund our money, even partially for the nights we weren't there.