We had a lovely time at this apartment. It is very close to Sagrada Familia and also to the Metro station which is really handy for getting around the city. We were welcomed at the stated time and told where everything was etc. We didn't get a chance to meet Marisa, but her cleaner did a fantastic job of greeting us and making us feel very welcome. The apartment block is quiet - you rarely hear/see the neighbours - but you will hear traffic. But it didn't bother us.