From the beginning I told them I needed to arrive at 2-3pm because I was driving from other place far away and check out at the other place was 12md and also, the time of check in is very clear, after 3pm but I don’t think they care. The day of check in they wrote that I needed to be there by 12md and they were waiting for me, calmly I told them it wasn’t the time accorded and I could arrive by 2pm but not earlier, no answer back. Few moments later I received other message telling me that I didn’t arrived and needed to do check in now at 6pm or they would leave the keys on a “box”. When I arrived they weren’t answering at all, I had groceries, needed to leave the car at the airport and after an hour or so another person calls me telling me that I needed to go to their office for the keys like wtf. I did it I was pissed off this are not ways honestly. After all the bad trip I founded everything clean and perfect except for the shower that was full of mold, disgusting. Honestly not the best welcome