Arrived at the apartment given wrong codes to enter the flat. Me an my guests had to wait well over 1hr before someone come to let us in.
We had to have cold showers as the hot water kept running out. Despite contacting Enjoy Apartments via phone an email nobody come out to fix the problem. I ended up feeling unwell which obviously ruined my trip. I’m not saying it’s 100% down to cold showers but I can’t imagine it helped.
Also we couldn’t access the balcony despite being told in the description there was one at the property.
They told me they would compensate me for the inconvenience caused but have failed to do so.
I wouldn’t recommend anyone to stay in any of their properties disgusting service I feel like I have been robbed considering the amount of money we paid to rent the apartment. They should call themselves (Un-enjoy Apartments)