There are two types of Airbnbs. There are the ones that are run by a local hosts, offer lots of charm, are thoughtfully decorated and feel like a home away from home. Then there are the ones that are run by an army of agents that provide you with a copy of the house rules, the day and night charge for calling them in case you lose your keys and a designated check-in and check-out time that doesn't allow for any flexibility. Joan's place falls into the second category, which for me contradicts the “shared economy” image projected by Airbnb. I did not appreciate the attitude of Joan and his agent when I had to wait 40min outside of the apartment and was blamed for having changed the check-in time by one hour earlier that day. I also don't think it is justified to charge £140 for cleaning and admin on top of the nightly fee. If you are looking for a place that does it's job with a nice terrace in a lovely area, I can recommend this apartment. It is certainly clean and the information provided is accurate. If you are looking for a charming place, flexibility and most importantly human interaction, this is not the place for you. Enjoy Gracia, it is a wonderful area to explore!