Host was communicative leading up to and through check in, which was handled by one of his colleagues. She was very helpful in giving me suggestions of things to do/see/eat in Barcelona and was extremely responsive. However, over the next few days after check in, I noticed that I was developing something that I thought was a rash. It continued to get worse (extremely itchy and painful), so I sent a photo to my doctor in the States who let me know the bumps looked like bed bug bites. To be safe, I went to urgent care in Barcelona to get it checked out and received confirmation from the doctor there that it was indeed bed bug bites. I immediately communicated this to Thomas, who claimed that it wasn’t possible because he never had an issue before with bed bugs before. He continuously tried to suggest that I must have gotten the bed bug bites from my previous Airbnb, which I told him wasn’t possible because I had stayed with friends at one Airbnb for almost a week and none of us had any issues. Seeing that he wasn’t going to be helpful or take responsibility, I decided to switch Airbnbs ASAP. I was disappointed that Thomas wasn’t apologetic about the situation, despite my telling him that the rest of my trip was effectively ruined because the bites were so itchy and painful that it made it difficult to walk around. He didn’t attempt to help me find a new Airbnb to stay in or check in on me once I checked out of his home.