The apartment is absolutely lovely but it was somewhat difficult communicating with the Stay U-Nique team, largely because a different person seemed to respond to my emails every time and there was no memory of what had already been discussed. I was asked to send our passport information, I did so, then I was told it had not been received, so I did so again two more times. Only after this was I provided with the ability to pay the occupancy tax online but I was already in flight. The person that checked us in told us that there would be a mid-week cleaning service on Tuesday so we left the apartment for the day, but they never arrived. We contacted the team because none of the lights in the bedroom worked, but the person they sent was unable to fix the problem. In general the apartment is absolutely amazing and these were minor issues, but it would be nice to have an easier time with such a professional service