We had some crossed wires. I did not call with enough advance to make arrangements to check in, and the place hadn't been cleaned when I arrived. Carles was super responsive on both counts. He moved another appointment to get to me practically on time and put the cleaners to work immediately. I went out for a while and came back to an impeccable apartment. Everything worked. Gorgeous building, super convenient to everything. Fairly quiet. The heat pump kept the flat comfortable. The kitchen is very well supplied. And Carles is very friendly and speaks excellent English, though he didn't need to. Several excellent and very affordable restaurants and cafes within a couple hundred feet (Flamant, Tres Focs, the Balouard Bakery-better than Paris), many others. Highly recommended.