Great communication with Pia; and Christine who met us at the apartment was very friendly and helpful. This was a great location for our family and the apartment was very nice. We didn't cook but there were lots of food options right outside the door. While this was a fairly lively area, there are automatic shutters for the patio doors that made it quiet and room darkening- very nice.
It was on the 5th floor (as we would measure in the U.S.) with no elevator, which was fine with us. If this is the part of town you want to be in, I would highly recommend this place.