To whom it may concern,
I am writing regarding a horrible air bnb experience. I feel the need to inform about this listing for the sake of other future clients. For your reference I have attached pictures.
I paid (1000) for the duration of (40)days. However, I was forced to check out early due to the fact it was not only inhabitable but also made me feel unsafe. Multiple times I expressed to the host I cannot eat because the kitchen was always a mess. Was confined to small spaces as the entire space was actually disastrous. As you can see by the pictures I provided and the ones from the listing. I can also provide WhatsApp messages of our interaction in which I was dismissed if necessary. You can also see occasions of my complaints via the app which were ignored as well. I stayed and endured so many days because the money for my lodging was already taken out and had no other funds to leave sooner. Not only was is uninhabitable but it was also impossible to sleep. Always loud and noisy even into the hours of dawn. Multiple times I privately asked the host about fixing the issues. All which were ignored. One occasion in particular there was violent shouting and arguing past midnight I was actually afraid to come out of my room and could not use the restroom. The last time I asked the host if he could please ask the other people in the house to keep it down he told me to “ do it myself”. I felt scared and antagonized.
I hope you are able to sort out the issues with this host and listing as it is absolutely unprofessional and unacceptable. Please advise if it is possible to at least receive back partial amount for the days I did not stay. Which was a total of ( 275 $) at (29$) per night. Or if at te very least I will be recompensed through air bnb credit of some sort.
I appreciate your willingness to rectify my experience and more-so hope that the host it contacted about the direness of these issues.
Thank you for your help,
Fabiola Wellens