I’m afraid I can’t recommend this host.
I made a reservation for 14 nights but was only provided with essentials (body gel, shampoo, hand soap, trash bags) for a weekend. When I complained I was told that their apartment was only prepared for short stays, which is an outrageous response. They didn’t had any issue accepting my reservation for two weeks and taking the money, so they shouldn’t have any issues providing what they advertised in their listing too. Sounds to me like they wanted all the profit of a long stay without any of the responsibilities. Only after I insisted for *several days* they brought extra supplies.
The kitchen had some serious omissions (missing dish rack and dishcloth) which made it pretty inconvenient to use. I pointed this out several times, but other than dish soap they didn’t provide any of the other things. Had to buy paper towels on my own and use them to dry the dishes.
The apartment also had some cleanliness issues, like dirty silverware and plates and kitchen utensils, floors were not totally clean, and found several long hairs in the bed. After pointing this out they did send a cleaner to deal with some of them, which I appreciate.
The internet connection was terrible, averaging around 1Mbps. For comparison sake, my phone while roaming and on a 3G network, reached 3Mbps. Even YouTube videos would be slow, need time to buffer, or be pixelated. Netflix was worse. Imagine being in lockdown for 2 weeks with a barely functioning internet connection. Not solution was offered other than to reset the router (which obviously didn't fix this issue).
I know these sound like small problems but they add up, especially when you are on a long stay during a pandemic. I expected listed amenities (essentials) to be there, and not having to worry about shopping myself for things any apartment should include, or worrying about cleanliness.
The owner of the apartment was nice and came in person to check these issues too, but unfortunately the team that manages the apartment on a daily basis doesn’t seem genuinely interested in providing a good experience to their guests. They seemed more interested in saving a few bucks by providing the bare minimum. There’s so much better hosts in this platform and in Barcelona.