The apartment was broken into during our stay and they stole our computer, camera lens, iPod, headphones, cash,
clothing, suitcase, leather bag and other things totaling a $7000 loss. They rifled through all of our clothing and stole meaningful personal items. It was a devastating end to our two week trip in Europe and a huge violation. Laia did refund the money we had paid her for the two nights ($525) but was not able or willing to compensate us further for our loss. I asked Laia if she was able to cover any of our loss through her insurance and her response was that she had installed new locks and a lock box and cameras but of course that doesn’t help us. Truly devastating.