Paul and his team were very responsive and helped correct the issue I had with the first apartment and found an alternative solution despite the busy conference that was going on. The second location was newly remodeled, very well appointed and comfortable. It was safe and had lots of natural light. The laundry room was a nice bonus. The neighborhood had lots of walkable markets and cafes but was a little further from the central core of the city. I would note that the hallways are a little noisy - so if there are others enjoying their stay in other units, it may be a little noisy. All in all a great place, modern and comfortable.