My family and I (me, partner, daughter (7) and 2 small dogs) stayed in this apartment for the month of July. Throughout our stay, however mostly at the beginning, we uncovered quite a lot of issues. I am sure if you are looking for a couple of days with a couple of people this apartment is definitely fit for purpose, but its certainly not for a family or any more. In summary:
- Upon checkin we had 10 suitcases and a bicycle and were not able to store our luggage in the apartment. Upon checkout this was the same story, so that the cleaner could clean, however we had to wait for 2 hours with all of our luggage in the reception below and said cleaner never arrived.
- We were told at the beginning not to leave any marks on the new white (already very dirty) walls and they took videos of the current state - meaning at the end of the stay I was wiping off not only mine but others dirty marks at the fear of being charged. I didn't think this requirement was fair considering it was a stay allowing pets.
- The AC works whenever it wants to work in the living room and one of the bedrooms. At one point it broke for about 5 days and no one was sent to fix it, but it started up again after a while.
- The shower floods the bathroom without fail every time because there is no curtain or door. It is also very smelly so buy air freshner in advance.
- The kitchen was badly equipped - the extractor fan does not work, the large hob does not work leaving only 2 small ones and for the first 5 days we didn't have an oven (having to wait there for a day for someone to turn up, but never showed).
- The internet, similar to the AC, works when it wants to. If you put the washing machine on be careful, the routers fall behind it and get wet.
- The wardrobe in the spare room was broken so we couldn't use it.
- There was not enough towels or bedding.
- It was not cleaned properly. We found leftover documents and keys left by other people in the apartment.
This is no fault of Andrei´s however, he has been very helpful the whole stay and communication has been great. When I reported the problems more kitchen supplies, an iron and brush and pan, bedding and towels were provided. The shower head was also party fixed which helped but didn't fix the problem entirely - still lots of floods.
The location is great, really central and easy to get around. It is on a 6 lane road however so expect to be woken after 5am by traffic (ear plugs work well here!).