My booking with Elizeth flat was supposed to be from 9th of August 2022 until 17th of August 2022, however because of the following issues I staid there only until the 15th of August. (Her official name on her Airbnb profile is Elizeth, however in the reviews of her listing done by other guests it can be noticed that some other guests called her Leila). The Co-host is Ely.
On the night between the 15th and 16th of August at around 2:30 am when I came back to Elizeth flat I could not open the door of the flat with the keys because Elizeth locked the door with the locker from the inside in a way which doesn't allow the door to be opened from the outside with keys. I called her on the phone, texted her on whatsap and on Airbnb but I received zero answers, therefore I was forced to sleep in an hotel near the flat. The following morning (16th of August) around 10:00 am I went back to Elizeth flat and this time the flat door was open, so I could open it with keys. Therefore I entered into the flat, went to my room, took my own staff, left the apartment and then I came back to the same hotel where I slept on the previous night between 15th to 16th of August, in order to spend there 1 more night (Yes I also slept at the hotel during my last night in Barcelona between 16th and 17 of August). Although on the 16th of August at around 10:00 am the door of Elizeth flat was this time open, I decided that I was no longer feeling comfortable in spending there one more night because of the 2 following reasons:
1) The reason I just explained above, that I was left outside of the flat in the middle of the night at 2:30 am between 15 and 16 of August.
2) Additionally there is one more reason, and this is that on the night between 14th to 15th of August at 3:30 am, while I was trying to sleep in my room, Elizeth was speaking loudly with her friend (Co-host Ely) in her room, therefore I decided to knock her door and to politely ask them to be quite because I could not sleep, so they answered me something like (Ok), and I went back to my room. However, after a couple of minutes I noticed they were still speaking loudly and I could still hear their voice, and again I could not sleep. So I went back to knock to her door, but this time after I politely asked them for the second time to be quite, Elizeth started screaming and shouting at me very loudly and very intensively, in a way which I found particularly inappropriate and unprofessional, especially towards an Airbnb guest like me, who is politely asking to the host to respect the guest rights for which the guest paid, which is to sleep without noise.
I can understand if the noise is caused by factors outside the flat which are outside of the host control, but I find it unacceptable when the noise is caused by the host itself at night time (3:30 am), and I find it even more unacceptable that the host gets also angry after I ask her to be quite at 3:30 am.
Anyway after the owner shouted at me, I didn't say anything in order to avoid any kind of argument, and I just went back to my room, then after a while (Maybe after 30 minutes) they stopped talking and finally I could sleep.
I reported the issue to Airbnb service support on the 16 of August 2022.
In case Elizeth or Ely will answer to this review by saying that I am the first and only guest who complains about these types of issues at her listing, and all other guests have been happy and left a positive review, I would suggest to the readers of my review to read the review done by another guest exactly in June 2022, and it will be clearly visible that this other guest in June 2022 wrote a negative review to Elizeth listing for very similar issues to the ones I described.