We were not satisfied with the customer relations from this company. Their office missed an email from us regarding preferences which ended up costing us an additional €60. They were in no way open to supporting or rectifying the situation after admitting the mistake had occurred on their end. Additionally, the power cord for the wifi was broken. We had to rig it up to make it operate and the company did nothing to fix it after being brought to their attention. Otherwise The apartment was as advertised, clean, and functional, but the service left a very bad taste in our mouth. We will not book with this company again in the future.