The apartment was cute and as described but check in was frustrating. We had to call internationally to say our arrival time (no text, email or WhatsApp) and then Jose was 30 mins late and his excuse was “Well, nobody shows up on time”. Half the lights didn’t work, one of the fans was broken and the rug was quite dirty. The 5 story walk up was no joke in the heat and felt like 8 stories. My 3 kids and I went out at 10pm to get water and weren’t able to unlock the door on our return. No one mentioned that you had to push the key hard into the lock otherwise it just turns and turns. We couldn’t get in and no one would respond to our calls or emails. We finally had to call AirBnb support and they called the owners. The owners responded to AirBnB before they contacted me and by the time they called at 11:30pm they sounded quite irritated. Feeling locked out in a foreign city with 3 young kids created undue stress and anxiety.
There was a cute little pedestrian area nearby with outdoor restaurants and it was about 15 min walk to the gothic quarter. But overall, not a great stay unfortunately.