We were met by Packo and he explained how the provided computer and mobile phone worked. We used the google maps on the phone a number of times when getting to our various walking tours. The apartment had everything we needed to self cater which we like to do. We are a 66 and a 60 year old. While a lift in the building would have been nice, we had no problem with the stairs. The view of the Sagrada Familia was just amazing especially when lit up at night. The neighbourhood had everything we needed (supermarket on the corner, Metro round the corner) and we always felt safe. Enric met us when we were leaving and was quick to text that we had left one of our phones behind and asking for an address for our Madrid accommodation so he could send it to us. Would definitely go back there again