Overall a good stay at the apartment. We were on the 5th floor and had to use a lift to get to the apartment.
Good points : One of the staff met us at the apartment upon arrival and this was very convenient. We had very good communication with the staff and they all spoke English.
The location was brilliant. Very close to the centre, with good travel links. The Pool was a nice addition but small and the sunbed were always taken up, so get their early. The air conditioning was great and made the rooms nice and cold and comfortable. Main bedroom was a decent size.
Bad points: The description and pictures were not a fair representation of the quality of the apartment. The whole building was quite run down and needed a clean. The fixtures and fittings in apartment had a lot of wear and tear/low quality. The 2 single Bedrooms which were meant to have 2 x single beds in were very small. The 2nd single bed in each room had to be pulled out from under the other single bed so the other person is essensially sleeping on the floor, giving no space for the other person on the normal raised bed space to get out of bed in the middle of the night. One bathroom had a unclean odor, there was chipped paint, flooring was old, the living room rug was old and dirty, and it was very dusty in many places especially the light fixtures. The backdoors on to the balcony were both broken so didnt lock properly, and all the windows were filthy and needed a clean, so filthy infact that you couldnt see outside through them. The kitchen lacked a few basic items and free items such as washing up liquid, toilet roll and cleaning spray were sparce. Also be careful about speaking on the balcony past 11pm, we immediately got a noise complaint even though we were speaking relatively quietly.
There was an inability to close the front two sliding windows in the main bedroom so there was always a small crack. This meant in the mornings loud noising from the main road would be heard. no chance of a lie in, without ear plugs.
The last thing, we lost 1 of our 2 key cards and it became inconvenient for the group to only had one so we went to the office 20 mins away to get a new one. We were charged £100 for the key card. We got an impression the admin staff at the office felt bad for charging us that amount, but we had to have a spare. We found the cost quite exploitative. Key cards are cheap items in reality and to reprogramme them takes a few clicks of the programming machine. So beware!
Luckily we didnt spend much time in the apartment and had generally a great time. Just dont expect 4-5 star quality for the price.