Oriol is awesome! We arrived late, like 3 hours late, due to missing luggage and a delayed departure. He didn't act like we inconvenienced him which was very kind. He was very welcoming! He gave us a very thorough tour of the apartment and even provided coffee and a map of the city. He gave us recommendations on places to see and pointed out the closest market and bakery. That's huge when you're in a new city and have no clue where to start. He was very welcoming! The apartment looks just like the photos. It's super clean and in a safe area. There's an elevator! We had a great time!