Unfortunately, i was sick and i was unable to stay at the coliving.
Despite having read the conditions of cancellation (possible until January 5), on January 6 I requested to POSTPONE my stay by a few weeks and be able to stay in a shared space in good health without risking injury to the health of others.
The coliving did not accept despite having several availabilities (checked beforehand) forcing me to cancel via app and losing 70% of what I paid.
I repeat: I understand that there were no longer terms for cancellation, but I honestly do not understand why the facility would not come to my support by allowing me to postpone my stay by one/two weeks.