We had the worst experience with communication and check in for this property. We let the them know ahead of time that we would arrive around 23 h due to our flight schedule. The host flatly refused to check us in at that time, pointing to the listed check in time which is 15-18 h. We then asked to have change of reservation because it was clear we needed to find accomodation somewhere else for 1 nigh since we could not enter the apartment. The host refused that as well. We were checked in the next morning by someone who did not speak English and didn't know what to do. They simply presented us with the bill for tourist tax, took copy of our passports, and then gave us digital code for self check in. We were appalled because they could have sent us the digital key to enter the apartment for the night we already payed instead of sending us off without compensation. Apparently they didn't because they wanted to ensure collecting of the tourist tax and scanning of passports before letting us in, without any considerations about our losses and discomfort due to their ridiculous approach. The apartment building was not locked at any time either, thus was not the reason for in person check in