Agus & Patrick were very helpful from the minute we booked this apartment. We used a service advised by the hosts to pick us up from the airport, the driver was prompt and dropped us off at the apartment location swiftly. When we arrived at the apartment Agus provided us with information regarding the local area, places to eat and things to do (this was very helpful). I'd just like to note that the apartment is on the fourth floor, which was no problem for us but if you have difficulties climbing stairs you may struggle. Other than that, the apartment was very clean, large and fully equipped. It also has a good location, you can walk to Plaça Catalunya from the apartment in about 10-15 minutes, Las Ramblas in around 25 minutes and Barceloneta Beach in approximately 45 minutes. The area was safe and wasn't loud. Definitely would advise others to stay here....