We stayed at Picasso Suites for 4 days with 2 adults and 2 children.
What we loved:
- Excellent location with multiple attractions within walking distance and an amazing neighbourhood. Metro a few blocks away and taxi just outside the building.
- Access to Bracafe which provided a great local experience and good options.
- Great service from Damien and his team, literally 24X7 basis. . We asked for a stroller and got one that we were able to use. That really helped us during the trip
Other comments:
- We asked to check in early. Since the apartment we booked was not available, the team located us in a larger property. However, this other apartment was a smoking unit and everything had a smoke feel. Plus there were only 1 AC unit and that made things uncomfortable as the unit had 3 bedrooms. I think this is something that we could have addressed with better communications with Damien's team.
- We ran out of hot water in the apartment and Damien's team had to send someone to fix. They were very responsive and allowed us to use another unit for showers in the interim.
- On our last day of the stay, we had a large group come into the building and they were very noisy late into the night and also early in the AM. The good thing is that when we let Damien know, he contacted them immediately which did help.