This flat was perfect! Jacques greeted us when we arrived, briefly introduced us to the area, provided maps and suggestions on what to do and where to go. He answered all of our questions and was very kind and professional. He told us that if there is anything we needed, we can contact him at any time. He also provided a handy apartment manual that explained everything and had directions with pictures on nearby points of interest such as tapas bars. This was very helpful indeed! As for the apartment, it was very clean, modern, and had everything we required. The washer worked perfectly, the TV had s lot of channels in both English and Spanish, the kitchen was fully equipped, the bedroom had a lot of closet space, and the bed was so comfortable! We highly recommend this flat to anyone visiting Barcelona. We know when we return, we'll be booking it again.