This is complete horror!
The worst host ever!
We booked accommodation for two nights from 19 to 21 for 180 euros, of which 60 euros is a cleaning fee.
We arrived at 3 o'clock in the afternoon, as they wrote to him in WhatsApp, for the key and there was no keys! The host did not pick up the phone, I called more than 10 times and wrote messages. I stood for more than two hours, no one brought the key or answered the phone. And I needed to start work, I needed a Wi-Fi and a place to work. As a result, we had to rent a hotel, after 2.5 hours the host got in touch and said that he had forgotten his phone at his friend’s home and therefore could not answer and that the key was already in place.
It turns out we waited for him for a couple of hours, I missed work and could not check in!
I did not get the money back for two nights! Didn't refund 60 euros for cleaning!
Also, when we arrived for the keys, there was a guy near the keylocker who also booked accommodation with this host but could not get the key, because he was not sent the code from the lock! And the person also could not get through to him !!!
I do not recommend contacting this host !!!