Everything was ready for us when We arrived. The only thing i didnt like was the fact that we were kind of forced to use the only queen bed that was made. The apartment has 3 rooms and they only made one available for us. The ceiling is too low in that room and we would've chosen the room next door instead to sleep but the bed was not made. The other thing was, the apartment was clearly clean but when we arrive the smell to cleaning products was so strong that we had to open windows and doors to let the apartment breathe.