Susana was an absolute delight, she arranged a taxi for our late arrival, and would respond very quickly to us on Whatsapp when we had a query, even though we sometimes asked a lot of questions! She was very helpful, as was the taxi driver who we arranged a later return to the airport with separately.
The flat was nice and just what we needed. The only negative comments I have were that there was no toilet roll when we arrived and the linens smelt fusty, but upon speaking to Susana she was very apologetic and we understood this was an error of the hired cleaner. We would have preferred a more central location but honestly the flat was close to many metro and bus lines, which are easily manageable, and cheap (I would recommend a T10 travel card).
Thank you for a lovely stay!!