The place was very very clean, and the whole apartment is nice and accommodating (once you figure out everything for yourself) but when it came to check in he was very rude on the phone and three hours late to actually having us check in. We agreed to a check in time and NOT a suitcase drop off. The nice cleaner was the one to come let us in, we discussed an arrival time and gave them multiple texts and calls as a heads up as well. 2 hours into waiting after the agreed time we called the host and complained that it seemed like we could be sitting waiting all day. In a rude tone his response was to insinuate that he’d cancel the Airbnb right now if we weren’t happy waiting; basically a “too bad deal with it” response.