I didn't get to meet Oleksandra, but her housemate is lovely and checked me in. Even though Oleksandra was away, she was very quick to respond when I had queries (like the hot water not working in the shower as the boiler had turned off). And she kindly let me check out a few hours late so I didn't have to carry my luggage around on my last day. Small thing, but the photos of the room are of a different room. The one I stayed in had a single bed and not as nice an outlook, so the photos are a little misleading. The room was still fine though.