Prior to booking everything went pretty well… but then after booking things got very bizarre.

After booking:
1) I was sent a set of instructions about a mile long…
2) There were confusing instructions, like: you need to pay us this tax… which is fine, but it was not at all clear on the ABNB page
3) I was required to check in using their portal… which was odd bc a lot of what they were asking for ABNB already has… Name, email, phone, etc. Why are you asking me for this stuff when ABNB already has it???
4) THIS IS THE WORST PART:
In the mile long set of instructions I was told that I need to check in at a different location, 20 MINUTES AWAY FROM WHERE I WAS STAYING!!!

I have NEVER had to check in at any place other than the destination.
Imagine taking a cab, from the airport at 10p at night, arriving and then having no one there to meet you… especially AFTER I had to go through their check in portal and provide the exact time that I would arrive. (BTW: The check in portal SAID NOTHING about having to go to a different location. )

Luckily, I was able to get hold of someone through ABNB chat and they sent someone with a key to let me in… BUT they didnt tell me WHO they sent. So as I was waiting outside for a key, there was a food delivery guy who showed up… he said something to me in Spanish, and I thought he asked for my name… but he actually asked if I was waiting for a key. Not knowing what he was saying or who I was supposed to look for was not helpful… but eventually we got it figured out.

Inside the apartment the place was very basic and kind of crummy. I would never stay there again and I will never book with this “group” again.