The apartment is great but they are very stingy with towels. We got 1 big and 1 small towel for 5 nights of stay and when I asked for another towel they wanted me to pay 20€ for a towel. We were lucky that a staff member came and knocked on our door and I asked for extra towel and he gave me new ones for free.
But the biggest problem is how slow they respond on messages. i asked if it would be possible for a earlier check in and it took them 6 days to answer and then when I asked for towels it took them more than 24 hours to respond.
The apartment is still great.