Communication was excellent between Gemma and Alex. Their place is in an awesome location. We arrived in Barcelona and took a Uber to their apartment. Very easy to find and Alex met us at the apartment. There was a very small elevator in the building which was convenient for my mom who has mobility issues. The apartment was a good size for 3 persons. It was clean and tidy. There were 2 bathrooms one with a just a toilet and one with a shower and toilet which runs on pump system. The pump goes on when you use the toilet, the sink faucet, and the shower. It makes quite a loud noise so not sure if that was normal or not. We were only there for 2 days so it wasn’t too bad. They suggested that we Should mostly use the toilet near the dining room. The kitchen facilities were great for what we needed it for, they even had a dishwasher. The beds were comfortable. There wasn’t a fan nor a/c in the small bedroom but I don’t like it too cold and kept the door open sO I could get the a/c from the dining room. The sitting room had nice balcony doors that opened up to the streets below. It was great to watch the hustle and bustle of the streets of Barcelona. The walk to the Sagrada Familia was really easy just a few blocks away. There is a supermarket nearby and a lot restaurants even a decent sushi bar right next door. Alex assisted us one evening in getting a reservation at a popular restaurant in town since I didn’t have a local number to give them. Overall, for our quick stay In Barcelona was perfect.