Miguel was great from the moment we made our reservation. His responses were very quick and detailed. He also took the time to step out of work on the day of our arrival to be sure we could get into the apartment and see the quirks regarding heating and such. The place itself was very clean and in a perfect location. We were able to walk to many attractions (though we admittedly like long walks) but the metro is literally around the corner and very easy to use. There are also a lot of great restaurants near the apartment, in case you don't want to travel far. Overall, we definitely recommend this place.