The apartment was great, near Park Guell, but the check in experience was a nightmare. They kept saying they were going to send links that they hadn’t sent, and I had to keep bugging them. Finally, after paying Barcelona’s tax (which is fine, but which they weren’t transparent about in their profile), I found out we’d have to download a confusing app to be able to get in, otherwise go to the office (a different sector) to pick up physical keys. Basically they made every step difficult, and we regretted the stressful experience with them, even though the place was fine.