The location, check in, and apartment is great.
The upstairs neighbors are somewhat loud and you can hear everything as the noise transference is high.
She has cleaning once a week, which is nice but I think she uses this to check in on us and to report little things reported back to her. This made the stay overall a bad experience. Both me and my friend were good tenants, who kept the place clean and were not loud nor did we have guests over. But in the end, she found reasons to complain to us about what her cleaning service reported back to her.