Great location, nice apartment, but disappointing experience.
Pros: Quiet location that’s still close to the main shopping street that leads to the downtown area; Walking distance to the main attractions (Parc Guell, Sagrada Família, Old Town); Plenty of nice cafes and restaurants nearby; Modern loft-style decor; Roller shutters to block out the light in both bedrooms; Rosa was very gracious when she greeted us, despite an unfortunate delay in our arrival time.
Cons: Despite being included in the listing, shampoo was not provided (which we informed Rosa about and received a bottle of body wash, not shampoo, the following day); We were only provided with 1 full and 1 partial roll of toilet paper for 3 people on a 6-night stay (when we asked Rosa for more, we were told that was the “standard amount for our length of stay”); The hand soap in the bathroom was nearly empty from the moment we arrived (we asked Rosa to refill this, but the request was ignored); While perhaps not an issue for others, no basic condiments (oil, salt, pepper, etc) were provided in the kitchen; Upon arrival, Rosa asked us to pay a 45euro municipal tax which was not mentioned in the listing prior to booking (I believe the tax has now been mentioned in the listing for future guests, but we had to ask AirBnB to step in to resolve the discrepancy and they advised we were right not to pay).
Overall, we liked the apartment and location, but, unfortunately, the experience left a bad taste in our mouths.