Unfortunately, Lucia and I did not get the chance to meet but that does not change the fact that she was very helpful. We arrived after midnight and were received by Leila at the apartment who showed us around and gave us the keys. As for checking out, we had to change our flight to later one and Lucia was very accommodating with regards to our luggage.
On another note the apartment was clean and cozy and conveniently located near supermarkets and pharmacies.