Our stay did not meet our expectations unfortunately. We tried to resolve these issues with the host whilst on holiday and received no response after three emails. We had difficulty with the Netflix which wasn’t working, there were no cleaning supplies so we had to purchase them ourselves, the safe did not work, the location was close to the beach but not much else (we had to commute mainly via metro and bus). The best part of the apartment was the close proximity to the beach and the cleanliness. However, when I tried to address the issues with Lorenzo, after our holiday, I informed him of these issues and requested a partial refund I felt was reasonable. His reply was instant (ironically the quickest reply we received from him)and extremely hostile and aggressive. Accusing me of threatening behaviour and lying? Definitely not the behaviour I would expect from a host. This is my first time using AirBnB and may well be the last after encountering such a rude and passive aggressive host who took no accountability and didn’t apologise but rather blames the guests. Avoid at all costs.