Apartment was fine and location was excellent. Cozy place with lots of space in the living room. Plenty of linens given, but no shampoo/conditioner. Which was okay for us. Had a hard time understanding the washing machine, but mike was always super prompt with his responses, which is great! Three main issues though: (1) If you have heavy luggage, it's going to be a long haul up the 4 flights of stairs. (2) You must ring the doorbell when you arrive or else you will be waiting for a long time downstairs. We were given a number to call, but that number was a wrong number. (3) Walls are paper thin, you will hear everything going on in the hall ways. Also if you are staying in the master bedroom, the neighbors connected on the other side, every morning you will hear then brushing their teeth and using the faucet.