Overall a positive experience
The location was amazing next to Sagrada Familia and many markets and restaurants. The metro station is very close with two lines. The communication was great at all stages.
There is also a locked baggage storage available on site.
The pictures on the site do not correspond perfectly to the reality. There is some wear and tear. Despite it was cleaned, the customers have to take off any used sheets and towels and leave them on the hallway. That means that if the previous customers are not very diligent, the next customers will have to stay on used towels/sheets.
The check-in process is not flexible enough. There is a machine in the main entrance of the building that takes long time to enter the data required.