The apartment is great, exactly like the pictures. I’m putting 3 stars cause we had a few incidents that we had to resolve ourselves.
First, the blind of the main room (the only room that has AC) was broken. We reported this the first day, and they were never able to make an appointment to come and see what was wrong with it. On the third day I simply asked a friend for a gripper and fixed it myself.
Lastly, we asked to leave our luggage just 2 hours on the check out date, and they refused, even though the apartment was free after us (I checked on Airbnb 😬). And if it had been occupied, it wouldn’t have interfered with the next guests check in hour.
Basically, great apartment, poor customer service.