The communication was back and forth from the Airbnb app and a messenger app . We did a late check in and discovered that there was no hot water. We let them know immediately but since it was 8PM they refused to send anyone out until the following day. The following day we had a day trip planned so we were without water for over 24 hours and not able to shower. When we got back the issue was fixed. The sheets were stained and we let them know and they never addressed this issued. lastly, there was not much going on in the neighborhood and not many things to do around. We found ourselves taking the metro to go places outside the neighborhood. I’m not so sure that I would stay here again.