I struggled with the review for this Air bnb. Normally, I keep these short and sweet. OVERALL good stay. However, I was very disappointed with the way in which a customer service issue was handled. I booked the entire apartment: only myself and my colleague were staying here for a medical conference. This apartment has a total of 4 beds in 3 rooms. Only the queen was set up. The other beds didn’t have sheets or pillows; only one had a comforter. I called about this issue and asked for extra sheets and pillows. I was told that I was supposed to tell them during booking that we wanted to sleep in separate beds. I’m not sure about anyone else, but I literally have NEVER had to specify that for an air bnb before. I’ve never had to specify that for a hotel before (if you book a hotel for a room and it comes with 2 beds, BOTH beds are always set up even if you booked it for one person). It was going to cost me 10 euro for 2 more pillows.
Overall, it was not a bad stay. It is very helpful that there was a kitchen and washer for clothing. The main bathroom was very nice. Consistent with other reviews, the place was very clean and modern. It’s in a great location. I would recommend bringing extra towels and laundry soap because it’s not provided. And be prepared to specify HOW many beds you will be using (unless they fix that issue moving toward and just be prepared with bedding for all beds). This is a convenient place to stay, price was great, and they did respond very quickly when I had questions. I would recommend staying here in general; great for long stays!