The location is amazing and the building is great. The apartment is big and spacious. But some basic stuff is missing - the coffee machine, the kettle water heater, and some smaller dishes if you want/need to cook/boil water. The towels are old and they smell bad after just one day of use... Be careful when showering - the water gets very hot and they very cold in a short amount of time. But you get used to it.
As for the communication - before booking, I specifically asked if a baby crib could be arranged and Marc promised it. Two days before arriving I asked if he arranged it - and he ignored my question. When we arrived at the apartment there was no baby crib. But Mari (the lady who was there for the check-in) brought us the crib in an hour. So this was a big minus point for me because we arrived in time my baby needed to go to bed.
Regardless, we loved the location and the building, and I would book this apartment again but I would bring my towels and would try to communicate better with Marc.