We were excited to stay so close to the water. When I first messaged her it took her 8 days to respond, Airbnb support had to get involved. On the first day we didn’t have hot water and she did offer to come take a look at it. Which I appreciate that. When we noticed how dirty this place was and how much bugs we were living with. We put in a request to get the cleaning fee back. She direct messaged me with attitude, which I thought was super unprofessional. Personally I think it’s crazy to have someone pay a cleaning fee when the place wasn’t cleaned in the first place. We let her know over a week in advance what day and time we were leaving at. Then the day before we left we let her know again. She showed up 8 minutes late making us miss our ride. It was extremely frustrating because it was $35. Then apologized about the uncleanliness of her place offering us 40 euros. I said no, she should give us back the whole fee and to accept the request through Airbnb. Overall not worth it.