This was the last stay of my wife and my honeymoon and we had a delightful time here. Check-in was super easy. Although the flat is on the second floor (or more compared to what I'm used to in America), there is an elevator that was amazing as we didn't have that luxury in our previous place in Florence. Everything was easy to find in the flat and we had everything we could have asked for. If anything, the kitchen and cooking area may have been a bit small but we were planning to eat out all the time anyways so that was no problem at all for us. Beatriz was quick to respond (though we didn't really need to after we got there as everything was wonderful), provided detailed instructions prior to arrival and was very accommodating during our short stay. I would certainly recommend this flat!