We had a few issues. took time to figure out which apartment we were in and trying to get the other guests access to the electronic key. once we figured it out it was easy. There was no hot water when we arrived and it took over a day and multiple attempts contacting the host to get someone there to address the situation so we basically went 2 days without a hot shower. there was no hand soap anywhere and only 3 rolls of toilet paper and half a roll of paper towels for 7 people to use over 5 nights so we had to go buy our own basic supplies. The place was cool and the location was great but it was lacking in amenities.