Pros: 1. The team is very responsive. When we made request for an additional heater, it was sent within 1h. When we reported broken washing machine. They sent a technician the next day (turn out it’s not broken). 2. Great location. Close to a pedestrian street and easy access to metro / bus towards the sea and the city center. 3. Value for money.
Cons: 1. The house is old and doesn’t have good insulation for winter. Despite turning on all Aircons and putting up two heaters we still felt very cold. 2. Cleaness. The blankets have some stains, especially the extra ones in the closet smelled bad.