Alex met us at the apartment and was very helpful in making sure everything was clear. He provided us with maps and suggestions of places to eat, locations of shops, things to do, etc. He was also very responsive by e-mail during our stay to answer questions about transportation to the airport. The apartment is in a great neighborhood (I highly recommend staying in the Gracia), quiet, clean, and comfortable with all of the amenities we needed including having an elevator, which was an unexpected bonus, and a generously sized shower, which seems to be a rarity in Europe. We were very pleased with our stay at Alex and Gemma's apartment and I would highly recommend staying here to anyone visiting beautiful Barcelona.