Gemma and Alex's flat was exactly as pictured, clean and spacious. I had communicated frequently with Gemma prior to our departure and found her to be quick, detailed, and friendly in her responses. On the day of arrival we were met by Norma who was extremely sweet, friendly, and welcoming. She provided details regarding the flat and also information about the surrounding neighborhood. She had stocked the fridge with: orange juice, milk, water for the morning which was welcomed as we had just travelled throughout the night. Besides being completely immaculate, the apartment provided everything you could think of: cleaning supplies, drying rack for laundry, toiletries, etc. We have stayed in many Air BnB flats and this, by far, was our favorite. Thank you very much Gemma, Alex, and Norma.