We were impressed about how well organized everything was, we had really good information about how to pick up the keys (yes, they have to be picked up elsewhere) and the people receiving us were really friendly, even though we arrived a couple of hours earlier then expected. The amenities are good, clean and the value really good (central place, close to a lot of attractions, really near to the metro station and the central bus station). If you manage to find the terrace open, the view from the top floor is really nice. The host contacted us about our stay not long after settling in, and would have also organized a taxi service to pick us up for the airport, should we have needed it. The apartment we had was big enough for 6 people. All in all great value and very good location.