Leslie greeted us and was very polite and happy to assist us. She reassured us of everything and was happy to explain the ins and outs of the flat. The office to pick up the keys was fairly easy to find and the actual apartment itself is only a short distance away from the flat. The neighbourhood is amazing and is a safe place to stay. The neighbours were all friendly and were happy to help us when we needed help. The views from the apartment were amazing! and it was kept neat and tidy just as it was promised on the description. The only downside is that the bathroom doors do not have locks but apart from everything else it is worth the money :)