We arrived later than expected due to our flight being delayed and Diana was extremely helpful in arranging for the keys and giving advice on the best way to get to the apartment from the airport. She is also very responsive which made this by far the easiest booking I have ever done on Airbnb. The apartment is perfectly located, close to bus stops and metro stations and lovely cafes just downstairs. When we arrived the apartment was sparkling clean. Overall we had a great stay and I can definitely recommend this apartment.