Virginia was very very nice. Our flight was late but she waited for us at the flat for about an hour extra. She even came to help us sort the parking(we could not speak spanish and the people there could not speak english). She did all that could be done by her.
The flat is like in the pics, quite large for a studio and in a very good location. It is very quiet even if it is on a busy street. It is a pity it does not have a lot of natural light, I guess it is because it is located in the city centre.
Also, the flat has some kitchen things that can come in handy for a snack. The only place where I think they can improve is the cleaning, we could notice that before us the flat was rented by a woman with long dark hair :)