The location of the place was great. It is walking distance to Sagrada Familia and the metro is located across the street. Unfortunately, I was disappointed with the place. I gave a 3 star due to the location. First of all, the person who was supposed to meet with us was in Italy and this was not communicated with me. I had to reach out toJulia for instructions. Upon arrival the apartment was dirty. Check in was at 3pm and we arrived at 5pm. Our kids had to sleep in a used bed while the house was being cleaned. Then the key did not work and we didn't want to force it. I communicated this with Julia. We had to bother the next door neighbor for help. Washing machine and dryer did not work well. My friend who was with me and also a guest reached out to after Julia reached out to me saying the dryer had been running all day. My friend's clothes were ruined as well as a brand new short we just bought in Germany ( we received a refund for them) Claudia spoke with Julia and asked for Julia to contact her. My understanding is that she never did. Claudia explained she had used Airbnb for three years and never encountered any of the problems we did with the apartment. For me this was the first time using Airbnb. The bedroom with the bunk beds is super hot and bunk beds make a lot of noise when you try to sleep. Linens did not appear to be clean. Overall great location and poor management.