So our check in time was 2 hours late because there was a flood and a broke door in our place. They told us we were on the second floor and we were on fourth floor. It was a walk up and difficult for my olde parents to make it back and forth up to the room each day. Side note, there were a few loose and missing tiles on the steps making it easy to lose your footing. When we arrive in room there were flies and the floors were still wet from them mopping. Obviously they were using dirty water to mop because I took my shoes off and my feet were filthy within 20 minutes from walking around the apartment. The bathroom in my bedroom was missing a door. No toilet paper. Both showers leaked. One showered leaked so bad one day it flooded out into the hallway. We called about flood and they told us technicians didn’t start working until after 10am and this was at 7:30am. They told us to just avoid water until later after I told them someone might slip. The plumber that did arrive 2 days later was using our toilet plunger to fix our shower. The day before we left our ceiling was leaking leaving another quant puddle of water in our kitchen. Our stove didn’t work, toaster didn’t work. Literally I can do on and on. No one should stay in this place. It was very unsafe and filthy.