Andre was very helpful before or stay and when we got to the apartment. However, there was a problem getting into the apartment. I was told to buzz 2-2a when in fact I was to buzz the penthouse. As a result we had trouble meeting the lady to let us in. We did connect and got into the apartment but she spoke no English and I spoke very little Spanish. We did get things settled but it was clear she wanted to really get out of there.
After we settled in the apartment was very nice and the location and the terrace were fantastic. I did contact Andre and he did answer my questions immediately. We really enjoyed our stay but the checking in could have gone a lot smoother.