Our stay was at the 4th floor penthouse apartment, which is a great space for a family of 4. Location is fantastic and check in and check out was great and simple. You do both at the hostel next door. Also the manager is quick to respond to any inquiries or issues and the maintenance crew is very nice. Excellent water pressure and you never have wait for hot water. We all could shower and wash hair one after the other. Sometimes this can be a problem in Spain with small water tanks. The space was really clean and bright and really cool. The AC was excellent!!!! Which is so important during summer Spain. The penthouse terrace was huge and great space. You can sagrada familia from it. Great washing machine up there and racks to dry your clothes. Really great space to eat or hang with the kids. Honestly if they fix the following things that I will point out it would be a 5 star space.
Now the negative points. The WiFi is really bad. Like non existent. First place in Spain that we experienced that. We spent over two months in Spain and work remote so we need strong WiFi connection. All the other stays had fiber optic 5G it was amazing. No lag in doing any of our work specially video calls. My girls couldn’t stream their shows. I couldn’t even open my gmail. It was terrible.
Also the photos that you see is not what you will get as far as furniture or decor. So it seems that own multiple apartments and the pictures are from the various apartments. So as far as space I got what I rented but as far as decor and furniture I did not. A lot of the furniture is old and broken and all scarped up. We got one small two people sofa in the living room and was broken, uncomfortable and ugly and we couldn’t sit with the kids cause we didn’t fit. The coffee table was broken which they changed out for us. The fridge door basically had no caddies just broken clips to show that it should had caddies. The dishwasher racks were so rusted and pieces missing. The bathroom tub was rusted. They were quick to respond to me by sending the maintenance crew to help with the broken items but the only thing he was able to change was the coffee table. He couldn’t replace the dishwasher racks or fridge caddies because in Spain everything is closed in August. So we just washed everything by hand. Also we were suppose to get a queen bed but instead had two singles in the master. Which I reported and maintenance changed out for us in a few days.
Also in front of the building there’s always people siting on the ledge smoking and drinking and it’s annoying because they block the entrance to the building. The hostel is right next door and also a bar so there always people just standing around smoking and drinking. It’s not anything ridiculous that you feel unsafe it’s just annoying to come with groceries and wait for people to move so you can go into the building.
So if they fix the things mentioned this would be an amazing place to stay at. Because aside from al the issues we had a great time.