Mai was very easy to communicate with. They were able to accommodate us at the last minute for our party of 7, including my 89 year old mother in a wheelchair. The apartment is lovely. Plenty of rooms with an AC and ceiling fan in each one. The subway is on the corner and super easy to get around this beautiful city. There is a bar outside that might get a little noisy if you are in that bedroom with the balcony, but if you are used to big city noise it’s not too bad. Very clean apartment. Plenty of pots, pans, dishes and glasses for a large group.