We were two couples traveling from the US and the apartment looked great for us. It turns out that the bottom floor sleeping arrangement which was a very uncomfortable sofa bed didn’t have a blanket, throws, or a duvet cover to warm up. I asked them to bring some and they told us to turn up the heater.
It was getting cold in Barcelona and the guests downstairs got very upset so they had to find another Airbnb.
The bathroom at the top room had a disgusting smell that made the whole apartment stink incredibly bad. It was like a sewer. Not even in NYC, I had ever smelled something so bad. It seems like they had a plumbing problem and decided to rent the apartment like that.
We asked the Mgmt Co. For a refund and they declined by saying they’ll send a Plummer. The Plummer came by and tried some things but the place smelled like dangerous chemicals for the rest of our stay. A combination of 10 bottles of Drano plus in addition to the sewer.
The Mgmt co. Still refused to refund us so we had no choice but to sleep there. On top of that, they wanted me to pay additional tax fees. I asked them to waive the fee because of the terrible time we had at the place and they still declined.
The apartment is OK and the location is great but the MgMT company is greedy and terrible. You can tell this is only a business to them and they don’t care about the guests. Being an Airbnb host myself I would’ve never rented a place in that condition or told my guests to sleep without a cover in cold weather let alone sleep around chemicals.
I have a 5-year-old son and we both woke up sick for breathing that strong chemical all night.