It’s really a shame that we had to wait for 5 hours in the middle of night in front of our door because the keys didnt work out of nowwhere.
You didnt help us you didnt cared about the Situation.
Will never stay again at your accomundation that kind of service you delivered is really a shame and innaceptable.
You Even didnt appologize. Normally you have to refund me one night because of this disaster.
Have no words for that kind of services. People explaining to you guys that we don’t have Money with us no Kredit Lars and your only help was to tell us to go to a hotel and wait until the next day.
How were we supposed to go in a hotel with no id card no money nothing but yes it was not your problem you didnt cared about the people staying at your place really ashaming