This place is not what it seems on the ad..
highly disappointed
A few things to note:
-There was No Tv remote in master bedroom
-Remotes in living room, did not have batteries
-Bathroom shower had footprints in it showing it was not properly cleaned, although we couldn’t check in because the cleaning company was there, not sure what they did
-Dryer water stagnant and not dumped since last use, which seemed to be awhile because it smelled awful, took 3-5 cycles to dry one load of laundry
-Childrens room trim lifted off ground, causing our child to cut their foot
-Laundry room light is hanging by electrical cord, unsafe
-No bath room stop in the only tub
-No additional towels in complex, then what was given on each bed, no wash clothes
-No additional pillows other than 1 each
-Beds extremely uncomfortable, not mattresses just foam toppers used as “mattress”
-Refrigerator does not get cold, we had to keep our items in the freezer and rotate in and out
-Kitchen wall is corroding, which is unsanitary and disgusting
-Mold in shower, as the shower bottom is coated with wooden slats, not made for a bathroom shower..
-all the trim is flaking off and falling apart through the apartment
This entire air bnb has been a nightmare. To begin we arrived and realized several immediate disappointments.
The children beds were on a loft type area which was not listed in the ad that way, my children were not able to sleep up there, it was horrifying for an adult to even stand up there, resulting in them sleeping on the couch.
The floor has paneling coming up and my 4 year old cut his foot.
All the kitchen drawers have metal hanging off of them(unsafe), and all the trim is coming off.
Ad said shampoo included, there is one extremely small bottle that won’t even shower one person.
The beds were not made like the photo ads, and we were unable to find comforters. So only had a sheet. No fitted sheets on the beds. And all the sheets smelled of mildew.
The couch had a burn hole in it.
The remotes don’t have any batteries, and the master remote is completely missing.
Two of the towels were not clean upon arrival.
Bathtub doesn’t have a drain stop, my children only bathe, so it made it difficult to wash them.
The washer / dryer does not work efficiently. We contacted the host about the washer and did not receive a response, heard water dripping from somewhere, come to find out the ceiling is leaking through, onto the top of the dryer. Contacted host, said maintenance would come once we checked out.
Also, the laundry room light is hanging by the electrical cord, and the laundry room sliding glass door trim fell as soon as we opened the door. Thankfully no one was hurt.
It has been nothing but disappointments since we arrived. The ONLY good thing about this place is the air conditioner working.
I am highly disappointed, and frankly very upset we spent the money we did for our vacation here.