Very bad experience. First, at the last moment Tiza tell us that there is no autonomous checking as indicated in the add. She gives us an appointment and less than one hour before she tells us that the flat is not ready and that we need to wait one more hour. We did. Then, when entering the flat, Tiza is not there she left the keys. The flat is not clean, there is hair on the ground, in the bathroom, forgotten empty bottle, the bed is not ready. I get a message from Tiza telling me I need to put out the sheets from the machine and make the bed myself once dry. I tell her it is not clean and she says she could not do the cleaning properly because she had fever from the morning (with suspicious of covid!) and she even though to cancel the location. I ask her to cancel because the flat is not in shape and she was just cleaning it with suspicion of covid. She refuses and says I need to cancel on my own expense. At the end, thanks to rbnb I could cancel. She after accused me of lying (although I sent picture) and insulting me (that I am a nervous and disruptive guest). Besides, we forgot a jacket in the flat and she refused access so we had to forget about it. Except from this unacceptable behaviour, please note that the flat is not convenient. It is on the last flour with no lift, badly isolated, very old bathroom, far from the center and very difficult to park if you have a car. For the same price we got a great value appartement in the center clean and nice.