Ramon was extremely helpful and keen to make our stay enjoyable. It was, in all respects. Ramon knows the city well and speaks very good English. The apartment is in a nice area, quiet yet close to amenities, and is spacious and well equipped. The lounge and balcony face due south, ideal for meals and relaxing. The bed was comfortable and the kitchen worked well for holiday catering. Everything was spotless and as the photos. There is a lift to the third floor. Ramon provided a list of local restaurants and shops, and there are many useful guide books and maps of the city by the desk in the lounge. WiFi was perfect throughout. We (wife + me) stayed there for 5 days and it was excellent for exploring Barcelona; metro and bus stops are close and connect quickly to all major points of interest. Highly recommended.