Juan and the amazing lady that helped were amazing. She had a glass of fresh orange juice for me the moment I got there. She made breakfast for me the mornings I was there and one day when she didn't see she called to check on me. Juan took me on my first rail ride to the city center. Lovely people! The room was very nice and comfortable. The view from the mountain is beautiful! No TV though but that was not an issue for me. I had a rental car so the main issue I had was getting up the mountain. The road is built for one car. Also the parking area is very small/hard to get in/out of. Hopefully you're an amazing driver if you rent a car. Not much to do in the area either. Would rent again if I did not have a rental car.