NO ELEVATOR, 114 steps to get to the apartment. On arrival Michele seemed to me to pretend that the elevator might work, but my guess is that it’s been out of order for a while. She didn’t even text back when I texted to say it was still out of order a couple of days later.
The apartment itself is lovely and in a great location. Quiet. Good A/C. Easy busses and metro access.
I emailed asking about early checkin, and was told to check back shortly before arriving. When I emailed a few days before, I never heard back. Then on arrival Michele seemed unaware of the request and unprepared to even assess if it was possible, needing to call the cleaning service to find out and then call me back while I waited at the airport. She did have useful suggestions about where to store our luggage for a fee since we couldn’t get into the apartment.