We worked with Jennifer who was very nice. Property is as pictured and was in a great location. Since we were traveling with our toddler, it was great that they had both a baby cot and a high chair. If you do need the baby cot, please note that it will fit in the master bedroom but not in the much smaller second bedroom. Other than having to give our toddler the larger room, it was a great apartment and we had a wonderful time!