This apartment is in a great location. It's safe, easy to get to from main Train terminal or airport. We did have a minor difficulty getting into the apartment, but it was more my fault for not asking more specific questions. Coming from the states, using a cell phone in Europe is a little challenging, but it's important to have the ability to make calls from your U.S. cell phone. And make sure you know "how to make international calls form a U.S. cell phone. We were greeted by Max & Sophia, who made us feel so welcome. They gave us great suggestions and ideas. We purchased "tourists bus tickets" from them. All we did was present documentation to information booth and obtained our tickets. Taking the hop-on, hop-off was a great way to see the city. We also had a welcome basket filled with wonderful goodies. I would suggest you check all TVs to make sure remotes are working and ask "how to use anything in apartment" that you may not be familiar with (especially coming from the states). Enrique and his staff are there for their guests during the entire stay. I would definitely stay there again.