The pictures of this property are not a true representation of the standard of the property today. The company, not an individual, admitted the photos were 3 yrs old, but that was ok as all properties change over time!
The main area was the bathroom where the shower door has been broken and removed so when showering water comes out onto the floor, the fitting on the sink and on the shower are very worn and the shower head has a build up of lime scale. The shower head would also not stop in place, so had to hold it.
In the description it states a kettle, there was no kettle. The sun shades over the terrace are no longer there.
I raised all these issues with someone via email.
Who ever I was communicating with was not at all very concerned, I got the sense they couldn't see why I was making fuss!!
They sent someone with a kettle and that person said they had never had anyone ask for a kettle and we could have boiled water in a saucepan! We then found the kettle leaked water onto the base so was dangerous, but because of the attitude so far didn't pursue it.
The person who brought the kettle also stated no one had ever complained about the shower, yet there are at least two reviews that say about it. Do they not read the reviews?
On the day of leaving we had to vacate by 11.30, at 10.45 the cleaner was ringing the door bell saying " Checkout" , I said we had till 11.30 and said we would leave shortly.
When we exited she was sitting on the stairs and there was no smile or thank You or anything!!
It is clear this property is owned and run by a company, the name is on paperwork, and not an individual host, like many other Airbnb listed properties. There is little customer service. They clearly just want to take money spend nothing on renovation. Also everything is extra. There was 1 hand towel and 1 bath towel per person if you wanted then changed at all during your stay it was 20€
They did offer to refund our money, but when you are in a city for a few days who wants to start looking for another place to stay!!
There were other smaller issues but what s the point.
I cannot recommend this property to anyone.
Airbnb, you should clearly identify if properties are a private individual host or a company.