My mother and I spend 4 days in the apartment. We did't got the chance to meet Florenza (unfortunately), but her husband Santi was very welcoming, warm and friendly. He gave us a tour through the apartment and also provided us with a map and useful information and recommendations. The apartment was exactly the same as the pictures. Very modern, cosy interior styling, and clean. Nice pillows to sleep on and enough towels. The location was perfect. Even though some things were not completely functioning correctly, such as light bulbs for example, Santi stopped by without any hesitation to fix the problem. He really wanted us to feel comfortable and at home, and took the time for us, which we really appreciated.
We personally would have liked to be able to open the windows/doors to get some fresh air in the house, but there is obviously a lot of noise from the street coming in once you open it, so we kept it closed. But that's just common sense knowing which area the apartment is in.
Overall: Good communication, great hospitality and nice apartment to stay :)