I am not usually one to complain, but this was the worst Airbnb experience we have had. When we brought up these issues below with the owners, we were told that everyone else likes the apartment and maybe we should just spend time outside the apartment, which we did. No compensation was offered. We would never stay in the Orchid apartment again.
CONS:
1. Kitchen cabinets were beat up, and there was a horrible mildew smell.
2. The pump to the A/C was leaking in one of the bedrooms, creating a puddle on the floor. They sent the cleaning lady twice to "fix" it (we never actually met the owners) and it would stop for about 10 minutes and start again. Eventually we moved the bed out of the bedroom to get away from the puddle and the constant dripping noise and humidity. Then we were accused of causing the leak when we moved the bed.
3. The windows are single pane windows and let in all the noise from the street. This was a dirty, noisy street. There was a lot of carrying on at night until at least 2 in the morning. Loud voices and the sound of skateboards kept us up every night.
4. One night the picture in the living room fell off the wall onto my husband. When we tried to put it back up, we couldn't get it to stay because the hook was too small and not strong enough to hold the picture in place.
5. Although there was a washer and a coffee maker, laundry soap and coffee filters were not included in the high price. We had to buy our own, which meant we had way more than the 2 soaps and 2 filters we needed.
PROS:
1. Great water pressure in the shower.