Terrible communication I booked 2 days before my flight then prior to my flight when I'm literally on the plane I get a message saying you have to pay city tax.....after paying it i was supposed to get an entry code but no response. When i landed for my connection, 9 hours later I land in BCN and still nothing no reply for early check in nothing. 30 minutes before my time I paid for entry I was finally able to get a hold of her but she asked if I payed the city tax. I sent the screen shot of my payment way back on my connection and really shows she was never in communication with you.
I understand everyone can be busy with life but it takes 30 seconds to sends simple messages.