Worst place I’ve stayed in by far. Upon checking in, we found:
- dirty underwear in our wardrobe
- a broken shower head
- leaking tiles in the bathroom
- dirty bed sheets.
We reported this immediately and the front desk wrote everything down in a management book, however wasn’t able to offer us another room until the next day. This meant we couldn’t shower for the first day and night, and had to sleep in dirty bedsheets. They did remove the dirty underwear from the room. The next day we received a new room but no form of apology or explanation of what the new room would be. Turns out it was a “deluxe” double (it didn’t look like a deluxe room to me at all), which they then used as an excuse to not give us a refund for the first night. Only after pushing and requesting some sort of compensation they offered us one free breakfast on the last day. All in all, a really negative experience. At least the location was nice.