Joan’s place was nice. It would have probably been great had the water in the building not been out for the first 24 hours of our stay. Now, this was out of Joan’s control, but he could have handled it better. I reached out multiple times and got a slow response between 1-3 hours later both times. I asked for compensation (we couldn’t even go to the bathroom, shower or anything after our flight due to the water being out). I would think we should get some compensation or moved to a different place. We even had to go pay for a hostel down the street to shower!! He said we would “discuss it by the end of the trip”, probably hoping I’d just forget. The trip ends, and I have to bring it up to him! No very host-like.
We ended up forgetting our key at one point in the trip which one of his workers had to help us with, so he used that as an excuse to not compensate us for the first day of our trip being sacrificed. Overall, the place would have been nice, but Joan did not act like the type of host I usually experience through AirBnB.