We had an amazing stay here, it was very spacious, however it is a very overpriced apartment - you pay a cleaning fee but they expect you to clean everything from top to bottom. It's a shame that she ended our stay there on such bad terms. We had early flights the next morning so we didn't have time to empty A bin bag but we did our best to clean the apartment. We emptied the bins multiple times throughout our stay and she accuses us of never emptying any bin bags while staying there - I find that rather odd and insane to accuse people of things that you haven't even seen or witnessed. We were then told to pay money for 'damaged items' which doesn't make sense at all - the lady charged us so much money because we didn't clean the apartment fully. And she was also annoyed because we left used towels? Which is ridiculous, I think she was expecting us to wash the towels AS WELL. THE CLEANING FEE IS A SCAM. She also accused us of smoking inside the house - basically accusing us of doing things during our stay that she hadn't even seen. Nowhere on the page did it say we are not allowed to smoke - we smoked on the balcony, closing the door - there was even an ashtray indicating that we were allowed to smoke. But there was no inherent rule on the page saying that it isn't allowed - you can't accuse people of smoking indoors when you weren't even there - that's insane. It seems to me that this is just a money-making scheme. She didn't even message us to talk about it - she just left a very passive-aggressive review and charged us almost 100 euros extra just for leaving A bin - notice 1 bin. The fact that we were overcharged a large amount of money on these minor, petty details is truly offensive and judging by her previous bad reviews, she doesn't seem like the most approachable or understanding person.