The lodging team is unable to communicate adequately. Repeated and conflicting questions and instructions. The person responsible for the checking-in was totaly disinterested in her task apart from hasseling us to pay extra fees whcih had not been made clear befroe booking confirmation.
We had to repair broken chairs ourselves and struggled to find how to switch the hot water on. The flat was very dusty, tired looking and bland. A lot of repairs and maintenance would need to be performed to bring this property to the standard advertised!