First, the apartment is every bit as beautiful as the pictures suggest. It's very spacious and comfortable and was spotless when I checked in. Second, Ezio was very responsive to my request for help--a little problem I was having with the washing machine--and the issue was resolved promptly. Third, I liked the location very much becasue it is NOT in the center of the tourist area of Barcelona, but is very close to bus and subway lines, and there are a number of food shops nearby. Great place!