First and foremost, the communication was excellent. I made an instant booking and Monica made an instant WhatsApp to message me and made sure i was totally pleased and answered all and any questions. This was so nice and great. Check in was quick and easy with her colleague meeting us right at the door to show us around quickly and left us on our way. Checkout was easy as we just left the keys. This location is unbeatable. I loved being in the center of Born with everything on our 3-day itinerary within less than a mile in each direction. The apartment itself was very clean with amazing rustic feel yet new counters and furniture. The bedroom was so dark and quiet. Although there was no AC unit in the bedroom, we positioned the fan in the hallway to blow over the AC air from the main room and it was perfect. The bathroom was clean with excellent lighting and a massive mirror that allowed my boyfriend and I to get ready at the same time. The tv had Netflix and apps and the small little balconies made it nice to stand out and check the weather every day and peak into other apartments (not creepily) but to see how the locales live and decorate (that probably sounds bad. I swear we didn’t creep). This area of town is so lively in the evening but the actual street was nice and quiet and safe. I didn’t want to leave. The apartment is on the 2nd “American” floor (1st floor for Europeans) so we were very grateful it wasn’t any higher with our luggage and no elevator. We felt very safe and comfortable. Thank you.