Phil and Fiona provided a very friendly, responsive and professional service. I'll definitely use their company again.

It was unfortunate that the lift broke while we were staying in this apartment, which is on the 8th floor, with a baby and pushchair.

This is of course quite beyond Phil and Fiona's control, but is worth taking into account if you are travelling with a pushchair, as the walk up 8 flights of stairs is fairly heavy duty if there is an issue with the lift.