This is a good apartment. It is well equipped, comfortable, and very well located. Unfortunately, the host behavior leaves me with an overall bad experience.
First, the key management at check in is not right. Other guests have complained about it as well. They expect you to go to their central office to pick up the key. The office is 45mins away on foot or 20 mins by subway. I contacted the host and asked them for an alternative but they didn’t offer any. I contacted Airbnb and explained the situation. 24 hours later the host offered to send a courier to the apartment the day of the check in.
Second, the host sent me a message the afternoon of the check-out day claiming that I broke the stove and requesting a payment to replace it. I contacted them and explained that we did not break it as we did not use it. They replied and told me they would look into it and get back to me. Ten days later I was still waiting for their reply.
It is unfortunate because I travel often to Barcelona and was hoping to rent the apartment again. After the experience I will not