Enrique helped out with an early check-in which was a big plus as we hadn't realise our flight landed at 8am n the check-in was at 4. The house was extremely clean and a great location. The lady that checked us in was very polite and gave us extra teabags as well, since all 4 of us are heavy tea drinkers. The only negative was the water heater... the capacity of the heater was massive but hardly had any hot water. 4 people having a shower needed to be timed so that all 4 could get ample hot water.