Communication has been great as Alex has always been very responsive. Check-in is very easy and flexible as we arrived after 21.00. Alex also went the extra mile to help us store our luggage on the last day before our flight.
Unfortunately, there was no soap provided and an unpleasant smell from the bathroom could be felt from the two storey bed which is right next to the bathroom. Overall, it was a good place to stay for a few days with very close Metro station.