*Overall I would definitely recommend the place and I'd stay here again.
*Communication:* Great communication pre-trip.
*Check-in:* Gemma & Alex's assistant checked us in. Super nice lady, showed us everything we needed, gave us a map. Good enough English to get by. Apartment is up several flights of stairs but there is a small elevator.
*Location:* Bustling neighborhood. Metro stop is a pleasant <5 min walk. You can get to many sights with a 10 minute walk and can get to most of the others with a short metro ride.
*Apartment:* Pretty much accurate to the photos! A big pleasant light filled room with a small bedroom and bathroom attached. Quiet at night. Bed in the loft wasn't made but I don't think they were expecting us to use it (so if you think you'll use it maybe mention it to them.) They left some refreshments in the fridge which was nice, and there was a Nespresso machine for 50 cents a cup which was also nice.
*Wifi:* Many European airbnbs have poor wifi so splitting this out. Wifi was totally good enough for everything but uploading/backing up videos, which basically didn't work.