Same day booking (instant booking), booked early am in the day and checked in really late around 11 pm. While I didn't meet the Laia in person, she was responsive the whole time.
Check in was a challenge. Picked up keys from a coffee shop nearby. Misunderstood directions to the apartment and it was a mess. Went back to the coffee shop and a nice lady there helped and it worked out.
Normally this wouldn't be an issue, but what was really frustrating is the dirty looks and racist remark from some ppl who were in the building while I was looking for the right apartment. Don't know if they live there or were visiting.
Laia explained she couldn't check me in because of the same day booking.
Apartment is in a good location, modern, big balcony, and a hot tub to help relax after a long day of traveling. Well stocked as well.