Reyes was great and helpful from the moment we'ved booked the apartment to the moment we checked out. The location of the flat is perfect - at the center of BCN and close to the metro. The apartment itself however was not what we expected. First, the apartment's ceiling is quite low and the lintels are even lower. If you are around 1.80 be prepared to have you head hit several times a day. The two bedrooms are connected, forcing you to move through one to get to the second as you make your way from the living room. This makes it hard to move around the flat and compromises one's sense of privacy. In the description it states that the apartment is ideal for 4 people. We were 3 and already felt that it's not the best fit. It's not that the apartment is too small - but the way it is structured is not ideal.