Pilar met us upon arrival.....she was wonderful showing so around the flat explaining how to operate everything.She also had a detailed map and other information on things to do, what to see, where to go.In addition if we needed anything at all, Alex was easy to reach.At checkout time both Pilar and Alex arrived to say goodby...and Pilar hailed us a taxi to get back to the Airport...great location...spacious apartment...wonderful kitchen...we were a party of 3 and had lots of room......several markets within a block of the flat...less than 5 minutes walk to the Metro....Pilar even stocked the refrigerator with beer,milk, water..also some snacks.Nice view...and you could even sit out on the balcony......we will definitly return to this flat again !