We complained at the very first day. The living room had no space for us to just chill out. There were several sofas in the images, and we arrived to only one. Very disappointing.
The sofa was a sleeping-sofa, which was very very unpleasant to sleep in as it was bending downwards. There were no sheets for this as well.
We had trouble getting the gas stove on and could therefore not make any food. We complained about this and of course, when the technician came - it worked at once.