The place itself is beautiful, but I did find multiple roaches in the kitchen and in one of the rooms. This is to be expected in a big city, I guess. Timelines of communication with the staff was great, but they were super unaccommodating. We arrived slightly before our 3pm check-in and I asked whether we could check in at 2pm instead since we had all our luggage. This request was denied. Then, before checking out, I asked whether we could leave our suitcases in the apartment while it was being cleaned and pick them up at 2pm (before the next guest checked in). This request was also denied. Overall, location was great, but service and communication could have been much better.