Communication with Juan and the check in agent were professional and fine,
the check-in agent had great suggestions of where to eat/go around the area. 5 minutes from La Sagrada Famillia... but about a 30 minute walk from Gothic quarter and every other attractions. Something to consider if you want to be in the thick of everything, or a little bit further away from it all.
I would not stay here again however, because I didn't feel it lived up to the photos, and was ultimately not worth the value. We found the bed and couch were very worn in and used. The photos were a bit misleading too, as it showed a bed with multiple pillows ( there were only two very thin, flimsy pillows that felt like airplane pillows), and a cozy living room that was missing some of the decor images, and instead had a white sheet covering the couch. These elements might not matter to you but for us it was.