Great apartment for our family! Location is very convenient. Bus station just down the block and subway (which we preferred) was a few short blocks over. The bakery across the street has wonderful bread and pastries for homemade breakfast. Several fruit stands and grocery stores nearby so we were able to save some money by cooking some meals. The bars on the other side of Gran Via offer nice, simple tapas or full dinner plates. Apartment was clean, spacious and decorated like a real home (has personality). Ana was always fast in her responses. Her parents are adorable, warm people! Overall great experience!