At the time of check-in, I (and my mother) was unpleasantly surprised and made uncomfortable by being asked to hand in my passport for scanning/copying and read, fill-out, and sign what appeared to be a legal form. I have stayed at a number of airbnb places but never had to go through such thing. This took place in a business office a block away from where the apartment was. The check-in process took over 30 min or more. We were finally taken to the apartment by Beatriz staff. Kitchen stove and the coffee maker looked very different from what we were used to, so we asked her to show us how to use. She handed us a binder of manuals for all the electrical equipment and told us to read the instructions. What was worse was we were told to take out garbage and toss it in the garbage bin in the basement right before we leave the apartment. When we paid the cleaning fee of $77 (and the service fee of $120) in addition to the room for four nights, we felt it was absurd.
The kitchen does not have big plates. It had a couple of pots but no pans. If you are thinking about cooking like we did, you might be a bit disappointed. Also, two people cannot take a bath back to back. Somehow the hot water runs out so it's better to arrange the time.
There were two beds in the room. Each bed was very small but the firmness was perfect.
Good things were excellent communication, cleanliness of the apartment, and the great location.
I think this place will be perfect for business people. It's like a business hotel. Not for people who are looking for a warm airbnb where they can feel truly welcome.