The check-in process at Renata's us fantastic and smooth. Unfortunately, Renata hadn't provided linen and bed sheets for both advertised beds and rather than fix the problem right away, she spent a lot of unnecessary time and energy on saying that I should have somehow known that there wouldn't be linen unless I asked for it (despite it not being mentioned at all in the description of the flat). That made using the second bed unnecessarily unpleasant. Otherwise, great flat and good location.