LENGTH OF STAY: 5 days (4 nights) with 5 guests.
LOCATION: It was right next to the entrance to La Boqueria market as well as a few steps away from the Liceu metro/subway. I think it was a great location and not as noisy as I thought it would be, but probably more noisier in the summer. It was raining during my stay. The only downside of the location is that it is far from the office where the keys need to be picked up. It was so difficult carrying my 50 pound luggage around since I decided to use the metro/subway to get there. I ended up taking a taxi to go to the airbnb which was about 10 mins away.
UNIT: The flooring was different compared to the photos, which was a minor flaw but still not an accurate depiction. It made the floor appear dirtier since that type of old tile is difficult to throughly clean. There was also an unstable board placed on top of what I assume to be broken tiles.
The biggest issue with this unit was the heater was broken. I called the office and they said they would have maintenance look at it sometime that night or the next day. It was freezing in the unit and we could not sleep like this. We were huddled together in the living room for warmth. I messaged the host on the AirBNB app and raised a ticket stating that if they cannot fix the heater, we will not stay there. They responded that a maintenance technician would be there in an hour. It took closer to 2 hours. It took about 30 minutes for the tech to fix the heater and he said it was because it was stuck in AC mode. This is really something to be checked before renting out an apartment. We asked the cleaning crew for help (see below about toilet paper) but they didn't know how to fix it either.
The second biggest issue was no toilet paper! I mentioned this to the host in the app right away and they said it should be in the welcome package. I told them there wasn't a welcome package. They informed me that the cleaning crew would deliver it as well as only 2 extra blankets (see above about broken heater). I asked for 4 extra blankets but they said they could only give use 2. We got the toilet paper a few hours later (not the welcome package) and had to ask for the blankets again.
COMMUNICATION: I requested months in advance and a week in advance for early check in since our flight arrived at 8:30 in the morning. They could not confirm it until around noon of our arrival even though the unit was free on the previous day of our arrival. It was a bit of a headache trying to figure out if my group should all go to the office or split up because of all of our luggage. We ended up splitting up so that everyone else waited outside the unit. It was a gamble though because I was still waiting for confirmation that I could pick up the keys. For other communication regarding the issues mentioned above, I think the communication was good, not great, but good.
OVERALL: When you're on vacation, you don't want to deal with any hassles and everything should be provided for you. The basics are toilet paper and hand soap (which was not provided). Also, if there is a washer/dryer, laundry detergent and dryer sheets would be a nice touch. It definitely was not a 5 star experience, more like 3.5 stars.