The flat itself was lovely, a little cramped but was fine for a small break.
The noise however was awful, we could hear everything down to the neighbours alarm, then keying into the apartment, dogs barking, workers on our roof in the morning and redecorating happening in the hall way. It ruined our experience.
The bed was very creaky, it moved each time we turned around and was just not that great. There was a dip in the middle and it was uncomfortable.
I would recommend for the location, everything was easy to get to.
Re communication I had to nudge twice before getting a response this is during and prior to our stay.