Terrible user experience (I blame myself for not reading the reviews from the previous guests, all mentioning the same issues):
- horrible check-in process
- unfriendly and unhelpful host(s)
- thin walls, lots of noise (street and neighbors)
- lack of privacy, the shared window looks directly into the other unit
- locks are all digital so you constantly need you phone and internet
- apartment was clean, well designed and well equipped
Worst check-in ever: Suddenly you get long messages via WhatsApp (although airbnb suggests to stick to communication on airbnb's app) asking you to leave all your personal data, ID, photo of both sides of you ID, including a SELFIE(?!) on an external website (unverified, they call it a "webapp"). If you don't, they claim not to give you access, as they claim it's "required by law". Strangely, all this wasn't required in the other Barcelona airbnb's I've stayed in. The WhatsApp messages don't stop and become less and less friendly, with clearly various people on the other side. I had no choice but to call in the help from airbnb to solve this issue !!
If I could have canceled, I would have, but their cancelation policy is the strictest ever. Once you book, you loose.
Acoustics are not existant: my neighbors apparently had to catch an early plane and the thin walls could help that I woke up at 4:00am. There's a construction site indeed right across the street but I spent most of my time outdoors.
When you move in, it looks like the whole building is transferred into an Airbnb “hotel”, therefore T&Cs “suggesting” you to check-in within the “working hour”, otherwise, a penalty will be applied. And although they accepted my booking with an arrival on a Sunday, they're not responding on the weekend.
This is certainly not the "One-of-a-Kind experience hosted by Locals" as proclaimed by airbnb; this is an industrialised Airbnb hosting aiming to monetise every single euro out of the guest : profit is more important than customer experience. A virtual “Modern Times” as Charlie Chaplin performed.
Bottom line: I should've read the other reviews, avoided this one and booked a more friendlier airbnb in the neighborhood.