Anne from the beginning was an impeccable host who has assisted me during reservation process and answered all my questions.
She was not present for the check in, but the person in charge has assisted us really well. She showed us the property, answering all the questions. We had three keys, which we thought was really good since we were all adults with different interests and schedules. Not all hosts think about the importance to have at least 2 keysets.
We have paid the city tax that is mandatory and have received a receipt for it, showing that they follow the city’s law, which is perfect.
Anne has written me after check in to make sure we were ok. Her attention and caring set the difference.
The apartment was just perfect and has exceed expectations. Very clean, very well equipped, very good towels and bed linen, comfortable beds and sofas, modern kitchen appliances. There were city guide available and they were useful. All nice details we appreciate. Location is amazing. I love Gracia. You have the feeling of being in a neighborhood, you are close to all the attractions and it is not packed like other areas.
Anne was kind enough to storage our luggage after check out, which was very helpful.
I highly recommend it and I will book it again if I return to Barcelona.