Gemma was very helpful in answering all questions and in assisting with the logistics of our trip. This unit is like and her service is hotel like in approach...it seems to only be used by people as a vacation spot and not someone's home. The apartment is well appointed, bright and airy. The sun room in the front is a great place to enjoy breakfast and looks out onto the street. The towels were fresh and clean. It is in a great location and quite convenient to shopping, groceries and the sights. We would definitely recommend this unit to our friends and if we are ever back in Barcelona, we would really want to stay there.