Francesca met us and introduced us to the place when we arrived, she was very helpful and made several recommendations! While we were there we hardly saw her but the whole time she was just a message away, we practically got the place to ourselves. It's in a perfect location - although a little noisy, you are just a short walk from Las Ramblas and the beach. The cafe Federal downstairs serves a lovely breakfast! I would be happy to stay here again, thank you Francesca we had an amazing stay in Barcelona! :)