We absolutely loved the location of the apartment and enjoyed strolling the neighborhood streets nightly, or watching the parade of people and pets from the small balcony. Hopping on metro to get to the major tourist sites was easy, so we could experience the best of both. When it was time for us to sleep, closing the windows and shade made it quiet and dark even though the neighborhood was still bustling. The people we met in person to let us into the apartment, and later to bring us the keys to the laundry facilities were wonderful, helpful, and informative, but the communication with the "office" was often slow, unresponsive, or confusing. We were disappointed to find some broken or non-functioning items, such as the freezer, bedside lamp, and kitchen chair, and beware the cow hide chair sheds worse than a dog and sticks to clothing too. We were informed after we arrived that they do not supply kitchen basics like oil, salt and paper, and a minimum of dish soap and toilet paper. It seems an unnecessary hassle factor to supply those things ourselves, and I have not found these things lacking in other Airbnb stays.