Toto and Susi are very communicative and helpful people. I had few problematic situations and they turned out to be patient and helped me without hesitation. When it comes to the room, it was quite small but clean and tidy. We had access to the kitchen, which was really comfy. The decesive point is the location of the accomodation - it is very close to the city center, so we could visit most places on foot. I highly recommend this accomodation!