The staff was very responsive and helpful. We arrived early and were able to store our luggage until we could check in. The lockers were full, but they accommodated us by keeping our luggage behind the desk. They were responsive to our need to check in before 3 PM since we had a visit planned for Sagrada Familia at that time. There are lots of nice places around to eat and grab breakfast. It would be nice to have another chair in the living room since there is only the couch. We had a minor problem with the air conditioning, but that was taken care of quickly and they offered a fan just in case the air conditioning went out at night. It was fairly noisy though with soccer matches happening during our visit.