This was the worst experience checking into an Airbnb. Prior to our arrival date were not provided with all of the additional check in steps. 1. We were asked asked to upload our passport photos, pay additional fees, to a websites that is external to airbnb.com called tpv.icnea dot net and download an app Akiles. 3. Once you fill out their extra forms and download thier app with limited mobil data expect error in the Akiles app.
4. When you try to contact the host expect their phone to be busy or ignored.
5. When we were finally able to talk to the host they stated that we could access the property at 15:23 they said “ no problem” However the app would would not allow access until 16:00 so we waited in the hot Barcelona sun. 6. Finally when you are allowed to enter the lack of signs is terrible. You can find the street address but all of the internal doors were unlabled. I would recommend that Airbnb review the contract with this host to make sure that other customers have a better experience.