Our family of 4 stayed here for 4 nights to enjoy Barcelona. From that start, communication with Ann was excellent and she was very responsive. Check in was smooth and was even able to get in slightly earlier.
The apartment is in a pretty good location in my opinion, and relatively central. Like a 5 minute walk to Casa Batllo and other shops, bakeries, and grocery stores. Walking to La Boqueria was about 20 to 25 minutes. Took taxis to some spots, usually 10 minute rides at the most. So would mostly walk when we could and use taxi after long day!
The apartment was very spacious, good room sizes. Kitchen is a bit small, but did limited cooking anyways. Great to have 2 bathrooms! And lots of AC units so easy to stay cool. Kitchen and bathrooms are showing signs of age. There is a rust spot in the bathtub. But everything is functional. But would be great to see updates in these rooms.
Street outside isn't too busy, so quiet at night. Back terrace was a decent space. Seems to be a view of the backs of other residential buildings. Very quiet there.
We had one issue with hot water in the shower. I thought it was something wrong with my controlling of the shower. Kept flipping to become super hot then super cold! On the 2nd day I reported it. And Ann sent someone right away. He tried to fix it but it was was more complex and needed a hot water tank technician. He tried as well, but, couldn't get it to work. Turns out it was beyond fixing and a new unit was required to replace it.
Unfortunately, it couldn't get fixed while we were there. So had to manage showers carefully! And help my kids. But hopefully the unit has been replaced and all is good now.