Guillermo was very efficient and helpful in dealing with my very short notice reservation and checking us in. He was already there when we arrived so we didn't have to wait.

This loft apartment was really very nice in all sorts of ways, and I wouldn't hesitate to recommend it. People should note however that it is a one-bedroom, not two-bedroom apartment, and the bedroom is separated from the rest of the loft by a partial wall only, so you're not going to get total privacy if someone is sleeping in the (very good) sofa bed in the lounge (for example w.r.t. any noise or someone going from the lounge to the toilet). Perhaps I didn't pay enough attention as I was in a hurry when I booked the apartment but I found this wasn't completely clear from the website.