We spent New Year’s Eve in Plaça d’Espanya. My husband, my kids and I returned at around 1:00 am and we could not get into the apartment. The front door of the building was broken. It’s and old, metal and glass door that just could not be opened from the outside. We then called Pere, the person who was appointed by Marc to take care of our stay. He answeredand informed they were all outside of Barcelona and tried to help us over the phone…we were about to call the police (by this time my daughter was very nervous and crying a lot) when a neighbor showed up at the door and saved us. If not for her, we’d have slept on the streets that night. This was obviously a very stressful way to end our first day of 2023 and I’d like to say that Marc the host never even sent us a message to apologize or to check on us. All of our communications were done through Pere. The apartment is old and not the cleanest I’ve stayed at. but in an excellent location.