Our first experience of Airbnb and we were absolutely delighted. The initial online contact with Phil and Fiona provided a lot of really useful information about the accommodation and travel details; when we then met Phil on arrival at the flat we were confident that if we had any problems - which we didn't! - they would be speedily dealt with. The apartment was great - really well equipped and spacious - fine for our party of 5 adults. We loved the central location - walked practically everywhere and Phil and Fiona provided good recommendations for shopping and eating out (though the kitchen was also very useful and had everything we needed). The slightly ordinary appearance of apartments from the street was more than compensated for by the fabulous view from the balcony of the water tower and pool/park area. Wi-fi at the flat worked really well and was very handy for pre-booking tickets for the popular tourist venues. Great holiday and will certainly use airbnb again - but you've set the standard very high, Phil and Fiona!