We needed a place to stay for my family for one night before leaving for the airport. Aline was wonderful, letting us check in early so we didn't have to lug around our luggage until the 2pm check in time. We arrived with Aline greeting us and showing us the apartment and provided us with a portfolio of information about the city. She was extremely helpful. Between Jacques and Aline communication was very easy and quick. Location of the home was close to everything and was still quiet. Speaking of quiet, if you travel with someone who snores, just be wary because sound travels around the apartment because of the sliding folding vinyl for doors. Other than that, when I come back, I would stay here again!