I don't like to write negative reviews but I really can't recommend this Airbnb and I don't want future guests to be as disappointed as we were:
- poor communication: we didn't get any check-in info. We wrote a message a few days before and asked whether the host would meet us personally (since we had no check-in information) but we didn't get an answer. So we had to call when we arrived in Barcelona to ask how to get into the apartment. During the phone call we were told to ring the bell at the appropriate apartment and then a lady would let us in, as we found out later it was the cleaning lady who gave us the keys and was also very nice but didn't speak a word of English. So she called the host who informed us that we can find the WiFi password on the back of the router and told us where we will find the control panel for the air condition. There is no information in the apartment itself, neither about where to dispose the garbage, nor what to consider when checking out, nor any tips for the stay etc.
Now to the apartment itself:
To be honest, at first we thought we were in the wrong apartment, as it really doesn't look like the pictures, or at least doesn't look like it anymore.
- the furniture is very old, partly broken, dirty and some things really need to be renewed.
- both bathrooms (particularly shower and bath) are in dire need of refurbishment
- necessary repairs that previous guests had requested according to their reviews were not carried out (e.g. faucet in the 2nd bathroom)
- cleanliness was not good: dirty/stained towels, hairs in the bathtub, dirty corners (just don't look in the corner next to the washing machine, you'll get sick), smelly sheets (probably not washed hot enough)
- the second room is very cramped and small (not suitable for a double bed)
- the beds are very uncomfortable, have very bad mattresses and we slept very badly
We spent the four nights we had booked in the apartment, since alternative apartments that could still be booked at short notice would simply have been too expensive. We were happy when we could check out and would never book this apartment again.
Neither the apartment, nor the communication, nor the cleanliness are acceptable. Do yourself a favour and book another apartment.