Overall is as pictured. It’s located in a quieter neighborhood, 15 minutes to las Ramblas and a couple minute walk to the metro. There are several things I would like to note about this place and the staff, good and bad.
Great AC. After a long day of heat and humidity through Barcelona, we thoroughly appreciated the dry and coolness of our place. Note that the smaller guest room does not have its own air conditioning but air circulates well from living room.
Check-in was in person with one of their staff. The elevator at this time was broken and we had to manually call the elevator to each floor to get our luggage. Luckily it’s on the first floor so if you really had to, you could carry ur luggage. There is a 30€ late checkin fee after 7:00 which they will remind you of. We arrived at 7:04 and still had to pay the fee, minimal flexibility but understandable.
Communication was inconsistent. Granted we were out and about for most of the day but the responses were relatively slow and selective to things pertaining specifically to the unit. For example, the front entrance had locked us in multiple times but they only responded to the issue regarding water heater. I still give them an okay communication rating because we checked out at 3:30am and they responded quickly due to urgency.
Water heater was not turned on and we were showering in freezing water for two days before there was enough communication between us to turn it on. Water heater is above the washing machine in the closet. After, the shower was hot and water pressure was good.
They provided only half a roll of toilet paper for three girls for four nights. No extras were anywhere and maybe they would provide more upon request but we found it easier to purchase our own at the local market. The comforters didn’t look the cleanest but we primarily used the flat sheets which looked perfectly fine.
THE BIGGEST THING. We were not informed we needed to buzz ourselves OUT of the building. For the first couple attempts we were able to forcibly pull open the front entrance door to leave but on one occasion a delivery man had to call all the other apartments from the OUTSIDE to get them to let us out. Another time we had to bother the neighbors to buzz open the door for us. We were constantly locked into our own air bnb and though I contacted both through Airbnb and through their WhatsApp contact, no one informed us of how to exit our own apartment. Finally, we found the buzzer by the phone but then the difficultly was that one person had to manually click the button while another had to open the door down the hall (front entrance) simultaneously. One individual would not be able to do this.
Overall, knowing everything I do now I would still consider going back because the apartment itself is pleasant and amenities work when turned on. But as a first experience, it was incredibly difficult.