Luis is a very responsive host - never did I have to wait a long time to get a response from him. I kept in contact with him via airbnb as soon as I landed, when I was on my way to the apartment from the airport and so on. He was unfortunately unable to meet me at the apartment given the time I landed (plane was delayed a bit), however he had someone else on his behalf help us check-in, a wonderful woman! She walked us through the key/lock process, the washer unit, showed us where extra toilet paper was, and everything you would expect. The apartment is exactly as described and pictured, so there were no surprises in that area. Some people have mentioned cleanliness - the apartment is clean. I am OCD with cleanliness and believe me, the apartment is clean! Bed sheets are fine too. No bed bugs (yes I check for that because you would be surprised with how may 4-star hotels have issues with that). Only thing I would suggest is bringing your own towel if you have a lot of hair like myself. I require a bath towel, the towels at this place are typical towels you would receive at any hotel, so if you prefer your own I would bring your own. As far as the noise goes, at night time you can hear people within the stair well sometimes, as well as people outside on the street, however this is generally how it when I am in Europe. Paris is the same, Germany, Amsterdam...it is nothing to complain about because Europe in general is compacted unlike the US where we can build out and away. Apartment was as described, wifi worked, towels supplied, toilet paper, washer, hair dryer as I remember, utensils, water heater for coffee (nescafé), and just a really great location - 20 min walking distance from gothic quarter and house of bones (gaudi).