The location of this property was great. Otherwise, we found numerous shortcomings. For starters, we would have appreciated a bag drop option. A 17:00 checkin time is quite late - storing bags at a LuggageHero location is inconvenient. Second, the virtual key platform is finicky. Even when a link was shared, the mechanism on the door did not work per directions. Other normal amenities like coffee and adequate toilet paper were not included. Inquiries to the host were minimally helpful - while attempting to be professional, we found him to be condescending, dismissive, and curt.