The apartment was in an old building with 1920s era elevator that fits only 2. I had to lift our luggage multiple times - at main gate, at porch stairs, and again in/out of elevators to get luggage to apartment. The email communication with host through airbnb was good. However, the on the ground phone communication was quite poor, with the host not being responsive to our calls/emails as we waited almost 2 hours outside the apartment. Apart from that apartment was all right, and as described.