Our hosts were very gracious and helped us with any questions we had regarding the neighborhood, transportation, laundry and internet hookup. The apartment was very clean and looked exactly like the pictures on the site. There was considerable noise from street traffic in the front of the apartment and from other apartments that came in through the second bedroom window, but the air conditioner helped with the noise and the cooking odors from other apartments. My sister and I were very comfortable staying here while in Barcelona.