Although we didn’t meet Pilar, David was great with getting us checked in. We were caught off guard when he asked to take pictures of all our ID’s with his personal phone, but we complied. We didn’t have enough toilet paper, it was four of us for 9 days and we only had one roll in each bathroom. (There’s multiple stores nearby so it wasn’t much of an incovineice to go buy some but still). Other than that, our stay was great! Really close to the metro, and dining places. Communication was great, and they were flexible with our check out time!