This apartment was great. We loved the location and there were many conveniences nearby and we felt central to many points of interest. Although we knew the apartment was on the second floor, we didn't know that the second floor was more like the 4th or 5th floor. There was an elevator, that helped, but we weren't prepared for all the flights of stairs when the elevator was actually in use. It was clean and check in and out was super easy and contactless (and keyless). Sergio was also great about allowing us to stay past the official check out time since we had a bit of a delay before we could get to our next destination. He went the extra mile to get us extra information we needed as well. Sometimes it took an extra day or two for a response, but he always did respond, so that wasn't a huge deal. All in all, we'd recommend this stay.