We were a group of 4 visiting Barcelona for the first time and trying to make the most of a 5 day trip. We selected this apartment for its good location and from the photos shown it looked more than comfortable for 4 people.
However issues with the apartment began from the first day itself. We chose to pay extra and stay here as there were two bathrooms. The second bathroom was tiny, the photos online were deceptive, there was barely any room to even turn around. But that was the least of our concerns.
The shower in the tiny bathroom was clogged up and the water wouldn't drain. We notified Josep and David and they said they would send a plumber by noon, the next day. We waited till 1pm and no one showed up nor did we get a response till after the time had passed while we just waited at the apartment.
We left the apartment to go out and explore the city when we were informed that the plumber would come by 5 15 pm so we had to get back home and wasted more time that day.
The plumber did come however his involvement led to a larger issue. Now the water would drain but, maybe due to a defect in the plumbing, was leaking into the main bathroom and flooding it up causing a stench in apartment and making it quite uncomfortable to use. Again we called Josep but didn’t from him for the next 24 hours after which he just asked us not use to the tiny bathroom. So we were left with one bathroom between the 4 of us for our entire trip, we could not even use the tiny bathroom to wash our hands or brush our teeth as that too would start the flooding in the larger bathroom.
When we addressed our complaint to Josep, he showed complete disregard to our issue stating that the tiny bathroom was not rendered useless which makes no sense because he asked us not to use it!
When we asked for compensation and understanding from the host which would have been considered fair - there was no response for almost a week post which he denied any reimbursement.
It was extremely disappointing to have had such a experience when promised and shown otherwise on all accounts.
We would not recommend this apartment to anyone travelling to Barcelona, the service seemed okay at the start but ended up being bad after all and the host was not even honest about the situation.