The house is very nice and well located in the city, close to public transport and services.
However we were greeted by a guy with whom it was not easy to communicate as he did not speak much English and who did not give us any particular indications on the operation of the house itself. When we looked “closer” at the various elements of the house we realised that wasn’t properly clean, we found stains of dirt on the sofa and on the bed sheets, also the dishwasher was full of dirty dishes and there wasn’t any detergent to clean them.
We also expected a basic kit for the kitchen that according to the information provided by the host should be included (oil, salt, sugar, coffee, kitchen paper, towels…).
So we had to buy everything on our own and also the basic things to eat with according to the fact that the forniture was dirty in the dishwasher.
When we pointed out to the host the situation he replied that he was only an intern and that he that he would contact the agency and let us know their response as soon as possible. That never happened. Since that moment he never replied again for the next four days, even for the checkout he didn’t gave us any information. We’re sincerely hoping that they will give us back the 200€ and not disappear forever.
So despite the fact that we actually enjoyed the place, the behaviour of the host ruined the relax moments that we expected to have since we were in a vacation.
In our opinion there is a huge lack of professonalism by the host of which we were really disappointed.