Our stay was comfortable. We didn't get to meet Mar but were greeted by the apartment keeper who gave us a tour/overview of the place, keys, etc. We had plenty of communication with Mar before and during our stay. The apartment had many positives: clean, good location close to attractions but in a quiet neighborhood, plenty of grocery stores and restaurants, close to transportation, air conditioned, a washing machine, and enough space for larger groups. On the other hand, the apartment might be in need of some refurbishing - mostly cosmetic - such as painting walls, updating the decor, and redoing floors. Also, we were traveling with my mother, who's 72, and the stairs to the terraces were too steep and narrow with only a rope for a handrail for her to go up. So, not good for little children, older people, etc. My kids are teens and enjoyed that upper floor, but we rarely made it up there, and I don't think they're convenient for having regular meals. We spent a lot of time out but were able to cook meals and do laundry (very convenient). Overall, it might not be a place for us to stay again, but it could be yours.