Rebecca was very helpful in accommodating our needs. She not only worked with us on setting up a check in time but was also understanding when we were running a bit late. The apartment was great and looks even better in person. Everything we needed was provided. There was even some left over coffee and other small things that had been left from previous guests. The neighborhood is very central and close to the metro. There is also a security system in the apartment so we were even more comfortable knowing we were not only in a safe area but there is added security.