We contacted host as soon as our flight landed. It took them over 3 hrs to meet us at the apartment. Host charged extra for early arrival and taxes for the apartment that I had to pay in cash. That did not happen in another apartment I stayed in. Would help to leave more than one dish towel. There was coffee and sugar but no cream. Contacted host about washing machine on the second day of stay but no answer from host. Seems once money is cleared and in their hands, they don't care. Air conditioning would also help in the apartment as we were eaten alive by mosquitoes. All business and not personable nor helpful.