Prearrival communication was prompt. It was in Spanish but was easy enough to cut and paste into an online translator .
The apartment itself was clean,bright, roomy and very well fitted out. The terraces were a bonus and one night we were lucky enough to have a fireworks show from one of them.
Monica was available should any problem arise.
The position was very good with the metro a few steps away and a bus stop directly across the road. Also across the road was a very good Japanese restaurant.