Communication was fine. We agreed to meet right in front of the apartment, but there was an option to pick us up at the bus stop. We were given the keys and some basic information about the keys to the apartment. The apartment was clean, spacious and well equipped. We enjoyed our stay very much. We also got a few tips on where to go sightseeing and where to eat. Otherwise, the apartment is basically downtown and public transportation is about 200-300 meters from the apartment, so it's not a problem to get where one needs to go. Otherwise you can also walk.