Hernan was very easy to communicate with. He was prompt to respond to all our inquires before and during our stay. The place was exactly how it was described in the website. Clean, spacious, and in GREAT location! We pretty much walked to most of our desired destinations and the place was also really close to public transportations. Hernan met us at the place and gave us a quick tour of the house and also gave us some tips on great places to eat and directions to popular attractions in the area. When we had slight problem with the water heater he quickly responded and was able to fix it quickly. He also helped us with shuttle accommodation from and to the airport that was very reliable. All 7 of us had a great time while staying at this place! I will definitely recommend this place!