Natasha and her son are really friendly and welcoming! We didnt meet Natasha but her son was there for the check in. The communication was all times very easy and both always replied immediately. The flat is nice and clean. The room and bed comfy and also clean with enough space. Only thing you can not lock the door. There are two rooms for rent so you might share the flat with other guests. The flat is very good located, very central. Metro, bus (also night bus) are just around the corner. I can highly recommend this flat :)