i didn't meet Joella in person as he was away for his vacation during my stay, but Joella was super responsive and friendly, clear directions to his place were given before we took off. we didn't check in until late evening due to flight delay, Joella's friend Salome was there waiting for us and being very accommodating, very much appreciated Salome!! my bf and i love the apartment and el born very much, there are lots of tapas bars and restaurants, cute little shops and cafes. it's close to everything, walking distance to picasso museum, airport bus station and the main tourist spots in the Gothic Area. the room is spacious with a little balcony from which we enjoyed the street ambiance of el born. highly recommended! 5 stars!!!