Aline’s apartment is perfectly comfortable and very beautiful. What really makes the place is the balconies and the location.
I had a rough start with my reservation since my Airbnb account was hacked and an odd message was sent to Aline that read “I want travel no more.” Which seemed enough for her to cancel my reservation without a follow up. Within hours, I messaged her back explaining the confusion of me getting hacked and I had no intention of canceling but she absolutely refused to reinstate the reservation unless I pay again. This whole time I was not reimbursed any money other than cleaning fee. After a back and forth with both Aline and Airbnb, I was forced to pay twice for this reservation to reserve it and receive my original refund. It felt like a set up scam but thankfully it turned out ok.
Although the hacking had nothing to do with this property, it’s Aline’s correspondence, which were all unsympathetic and snarky, that bothered me.
The other thing that bothered me was I was forced to pay €30 for a weekend check in. I did have knowledge of this fee before I reserved this apartment but I thought that this €30 would allow for more flexibility. It doesn’t. It’s a useless €30 fee. No early check in. Aline was not even there. We were allowed to drop off our bags about an hour early. Her colleague Anna quickly showed us the apartment with a basic overview and some valuable tips.
After all of that, I was very pleased with the apartment. Comfortable and maybe slightly cozy but the outside balconies make it seems large and airy. The beds were comfortable and the bathrooms very nicely updated. Solid windows shut out most of the city noise.
The kitchen was updated but had no microwave and a leaky, outdated pod coffee maker. Also, there were absolutely no kitchen amenities there. No paper towels, sugar, salt, spices, cooking oil, coffee, etc.
In order to do any type of cooking, you would have to buy everything that goes with it. It would have been nice to have the basics. I would have replaced it.
The balcony areas are stunning. Very relaxing. The views from the top level is gorgeous. The balconies are definitely the selling point.
Bottom line, this place is definitely a solid place to stay. There are a few things that need improvement. I noticed most of the things I stated were mentioned before. Hopefully they will be addressed. All and all we had a enjoyable time in the apartment.