The flat was gorgeous, spacious, clean, and centrally located in the Gothic Quarter. Instructions to enter the flat were clear and the host sent pictures of the doors so we knew exactly where we were going. The host was very responsive to questions. There were two issues that were not able to be resolved during our stay. The air conditioning unit in one of the rooms was not working and due to the intense heat at that time the room was basically unusable for sleeping. Hot water in one of the bathrooms was not working, which with our large group complicated showering, but there were three full bathrooms in the flat so we made it work.