Everything was very professional. From the check in that was the easiest to let oneself in to a bulletin board that explained everything you needed to know about the apartment from the use of the washer to the check out procedure. They were VERY kind and let us check in early and it was very much appreciated because our trip there was a long ride and we were very tired and felt awful. So that alone gives this airbnb 5 stars. The attention to little things makes the biggest impacts. The welcome was wonderful. The instructions were clear and easy to follow for check in and there was even a welcome gift box that was a very nice touch. The space was wonderful. The neighborhood itself was a little more rustic but it was welcomed because we saw all walks of life and everyone was so welcoming. The area is full of plenty of little grocery store for quick snacks and a full grocery store one block away. And a pizza place right across the street. The apartment had plenty of space and the living room had a double window that would open up to the street and we would open it at night to let the cool breeze in. There is a washer available and soap is provided. We even had a chance to use the kitchen and it was fairly easy. This was a comfortable stay and very professional.