2 nights I experienced the notepad to enter the building wasn't working. This was happening when coming back at 3-6 am from weekend nights out, left standing outside unable to reach the accommodation. A roommate of mine called me at 4 am to have me let him in, saying the emergency number didn't respond despite his efforts to contact them. Luckily, the second time I experienced this, one of the staff responded despite the early hour. The staff just said it's not their fault the first time we addressed this (nicely) and tried blaming a power outage (meanwhile lights were working and its reoccurring)
**Most importantly, some remorse would've made ALL the difference!!!! This is a major problem and feels like it is not treated as such**
Nice common space if you are working, a private meeting room available to book. Out of hustle and bustle but decently walkable to major sites and lots of bus stops near by. Gives you the peace to get work done in a quiet space while still able to socialize.