This is an apartment/hotel business so you don’t interact with your host in person. Georgina replied to all my messages within minutes and we had no issues. Check-in process seemed a bit complicated on email but was quite straight-forward once we got there. The room we got was not exactly the one photographed, but was similar. 2 comfortably-sized bedrooms (1 with 2 single beds, 1 with a double bed) with lots of shelves and hanging space for clothing. Couch in living room/ common area was already set up as a double bed for us. Air conditioning unit is only in the living room/ common area so the bedrooms could get warm in the summer. (My only complaint was that the window in one bedroom opened into the center of the building and a foul sewage smell came from there, so we could never use that window). The apartment was very clean, with towels provided for us. Kitchen was stocked with all the basic essentials, but we didn’t do any cooking except use the water kettle for tea. Wifi was speedy. Location is convenient - 5 min to La Ramblas, 15-20 mins to gothic quarter but very quiet on a side-street. There are a couple of small supermarkets down the street (opposite direction of La Ramblas) if you want to stock the fridge. There are a limited number of large lockers on the ground floor to store your bags if your room isn’t ready yet/ if you have to check out early. All in all - excellent place to stay.