When I rent an apartment the experiance is divided in two.
Firstly of course the apartment itself is it clean
how is the location etc etc.
Secondly how is the service,do my emails get answered in a timely fashion and is there someone to help if something goes wrong.
Raphaels apartment scores highly in both.
It is as described a large apartment with lots of light right on top of a useful subway line which is direct to both the old city and the beach.
When we had a small wi-fi problem someone was with us within 20/30 minutes to fix it.
I would highly recommend this apartment.