Yes she did make us feel very welcome. She answered all our questions and helped us get to where we want to go. She also translated for us when we had issues with a cab driver that drove us to the wrong destination. There is no elevator up to the apartment so remember to pack light. Overall, the apartment was pleasant and it is exactly like how it is in the pictures however the only negative thing is that there is only one bathroom but other than that, it is convenient as it is close to most of the tourist attractions and there is a supermarket right in front.