We were very excited to stay here based on the good reviews but the poor communication and cleanliness of the apartment left us very disappointed. Upon checking in, we found garbage left in the sink which we chalked up to being left by the cleaning crew and decided was not a big deal. However, later on in our stay we found ants on various surfaces in the home and they even got in our belongings. There were no instructions listed inside the home. Additionally, we had trouble locating the thermostat on our first night and messaged the hosts for assistance. They were unclear in their description while trying to help us and did not reply back until 12+ hours later - this is unacceptable. They claimed they do not check their messages in the evening and that we should have called them for further assistance. I could not locate the phone number for the hosts anywhere on the app or in the home. I can understand not checking messages in the evening but since we were in the middle of a conversation, the hosts should have been the ones to reach out to me to correct the issue and not leave me hanging overnight. Otherwise, the apartment included the listed amenities and the location was convenient. The neighbors were a little noisy at times as mentioned by previous reviews. Unfortunately, I would not recommend this stay.