The house is well maintained as an old house. We have little issue with it except the odor in rest room and the public staircase. The main issue though is that Maria has asked for more things not required in the policy as in the listing. First there was a questionnaire which it says if not filled out would not allow check-in. We filled it out in the understanding that maybe she is doing some research on the guest. We did not realize that she actually use it for the precise time for checkin and checkout and held you responsible for them, which would be unknown for any traveler for such precision in advance. Second as we have only six travelers, she tried to set less beds. We had to explain to her that we don't know the room condition (noise level, temperature etc) and would like to keep all options open. She eventually agreed. Finally, she wants us to notify her 15 min before checkout so that she will be there. As we travel with kids and have a flight to catch, so our precise check out time is not predictable. we suggested she can come at a specific time to check items if she needs to and she was unhappy about it. Having so many requirements not in the policy is definitely a surprise to us, or to anyone who are similar to our situation.