Sergio was responsive and friendly from the very beginning until checkout. The apartment is large and comfortable and both rooms had wonderful double beds. Very clean bathroom and kitchen as well! Only small complaint is that the shutters in the room don't make an airtight seal so wind leaked into the room overnight. However, turning on the heater ensured that this wasn't a problem. The flat is also next to a slightly noisy street and the hustle and bustle of the morning was sometimes a bit loud but I was a sound sleeper so this wasn't too problematic! For lighter sleepers, earplugs might be a good investment :) Location was perfect and excellent bang for buck -- highly recommended!