Gemma's place is very well-located, close to several metro stations and on the edge of the old town with lots of good restaurants, bars and shops. The check-in process was easy - Gemma was unable to meet us but her friend Ramon let us in and showed us round the apartment. Both Gemma and Ramon were friendly and easy to communicate with.
The apartment itself is quite basic. The beds were very uncomfortable - the mattresses were very thin and worn, which made the beds unsupportive. The beds in the main bedroom also creak very loudly whenever you move, which didn't make for a great night's sleep. Throughout the apartment the decor is very tired, with lots of scuffs and marks in the paintwork. It could really do with being refurbished. In the kitchen, no equipment for washing up was provided (e.g. dish soap, sponge, tea towel), which I assume was why we found plates which had not been properly washed put back in the cupboards. But apart from this, the apartment was clean and tidy. The wifi and air-conditioning both worked well.
Overall, Gemma's place was fine for a short stay, but lacking in comfort and character.