Communication and directions on how to navigate between train station and closest metro station for arrival prior to visit were excellent. Mercedes is very organised with providing you with maps and suggestions on what to see of interest. Location is central and secure. Walking distance to everything and we hired bikes to explore also, lots of interesting laneways to explore in Old Town. Room was very comfortable, breakfast is great and extra like beach bag and towels was really appreciated. Mercedes spoils her guests with home made Sangria. Access to the top floor balcony gives a great view down on the busy placa where the restaurants are and there was secure storage access on the ground floor for our large suitcase so we did not need to take this with us upstairs.