Francisco was always quick to answer, polite, helpful and most outstanding of all - we flew in late on a Friday night. Our flight was delayed and ended up getting to the apartment at 1am. He made sure we didn’t feel rushed or like we had been an inconvenience, rather he welcomed two tired travellers with warmth and hospitality, sitting outside the apartment to make it easy to find. He was attentive to queries and made sure we were settled before leaving us for the night.