Unit is quite rundown and mattresses are awful. Several rooms have no windows and some of those that do have windows face into the “bowel” of the building. One of the bathrooms perpetually smelled like urine and the shower went from freezing water to scalding hot. The check-in process leaves A LOT to be desired. we traveled as 2 families consisting of 4 adults and 5 kids. One family got to the door first and the host came out asked if they were there for her, when the family said no (because they didn’t know that they were being met by someone) the host left and eventually both families were standing in front of the building for 20 minutes without being able to get inside. The host new that we were on our way from the airport. And while at first they were sent away, to then go MIA for 20 minutes while seeing through the camera that there are 9 people standing in front of the door trying to figure out how to get in, is insane!