WARNING THIS PLACE ISN'T SAFE!!!
On Wednesday, 10/4/2019, we arrived at an Airbnb, Sweet Inn, rental apartment on Carrer de Sants 19, (5 family members). Fredrico, the representative of Sweet Inn, received us at the apartment. He recommended we use the apartment safe, in the bedroom closet; & to change the present code from 1234 to any code we chose. He said he was available to answer phone calls 24/7.
On Saturday, 13/4/2019, we placed our passports & important documents, money, 2 cellphones (one new), & some gifts in the safe; & went out from 12:00 noon until 16:00.
When we returned, we unlocked the door with our key & went in. In the bedroom we discovered the safe missing, as well as 2 suitcases (one brand new, with new clothes, & some gifts.
We called the police immediately. They arrived about one hour later. They said police would come to take finger prints, but they only came on Sunday.
Before the police came to take finger prints, Paco, the caretaker from Sweet Inn arrived to see what happened.
He spoke only Spanish. We told him not to touch anything, but he touched everything!
Fredrico never answered any of our calls, during the whole week!
The police suspected that someone from Sweet Inn was involved, since the door appeared to be opened with a key & the windows were locked.
On the entrance floor at Carrer de Sants 19, we asked in the busibess there, an apartment rental office, if they had any security cameras or saw anyone suspicious, they said that there had recently been a robbery in the same exact apartment. The safe was not in a wall, rather in a closet made from cheap wood, that with one bang from a hammer was easily removed and placed in the stolen suitcase.
Since Fredrico never answered our calls, & never made contact with us after we reported the breakin to Sweet Inn, and also Paco, the man from Sweet Inn touched everything before the police came, it seems to us that they are involved in the robbery. Fredrico was so convincing that we must put our important items in the safe for "safe keeping"!
On Sunday morning 14/4/2019, we where moved to another apartment at Carrer del callao 20. This apartment was fancier than the first apartment; three floors, with beds for 7 people. This apartment had no safe at all. This raised our suspicions that the first apartment was a sting to steal our things, especially since taking the safe only took the robbers moments and they had a key to enter.
On the entry floor of Carrer de Sants 19, there was a sign that read alarm security: 648 221022. The police called this number. The security camera isn't connected at all.