Rosa was great. She was very accommodating. So accommodating in fact that when I first made contact with her, 2 hours prior to our arrival, she was already at the apartment making final checks. The apartment was exactly as described. While it may have been small by American standards, the layout is very functional and my family of six never felt cramped. There is a patio with the unit, however you cannot use it after 10 pm due to the buildings other windows opening into the same area. We had an issue with the elevator not operating on one night, however one of the other neighbors was also returning to the apartment at that time and assisted us in carrying our stroller up the stairs. Speaking of the stairs, not near as steep as expected! Easy enough for my 2+ year old kids to traverse with limited assistance. Street noise was not a problem for us, but at night it does become more of a party scene. All in all, I would not hesitate to stay in Rosa's apartment again.