Let’ s start with the positives: Location wise the flat is perfectly situated only a couple of minutes walk from Sants underground station. Ramon is friendly, welcoming, laid back and happy to give you whatever information you need about the area. Now for the bad points: The place is filthy unless you arrive on a Friday when there is a cleaner who seems to take care of the communal areas: Kitchen, bathroom and lounge. Unfortunately she cant do much with the mess which basically gets neatly put into piles instead. The bedroom we were given was filthy…dust has gathered there for month and we found somebody else’s bra in the cupboard. The sheets and covers were stained. When I say ‘cover' it actually consisted of a sleeping bag which had been completely opened up and there was no actual bed…only a mattress directly put onto the floor. One of the pillows didn’t have a pillow case at all…it was disgusting! We also discovered a dirty ashtray in our bedroom as well as a chart on how to grow marijuana which probably explains the smell in the whole flat. On the wall…was an empty frame that obviously was supposed to serve as decoration and the walls and floor were dirty. When we arrived on a Thursday, there was a week s worth of dirty dishes in the sink which could not be used and the lounge was littered with mess and drying laundry..we were welcomed by Ramon s display of underwear… The bathroom although clean enough surprisingly is not up to standards. The shower curtains are not appropriate to the tiny shower tray which cannot be more than 50 cm square. The entire bathroom gets completely flooded each time we took a shower. On that note, we had to take turn taking showers not only because of the flooding problem (we had to leave the floor to dry in between showers) but we were also only given one small hand towel and one larger one for the 2 of us (ie not each) which meant we also had to wait for the larger towel to dry before being able to use it again. Ramon had mentioned that toiletries were included but he also failed to say that these toiletries were for the whole flat meaning everybody else were using the same shampoo bottles, shower gel, soap etc…!! The terrace should be described as the area were junk is stored: from empty beer bottles, to broken chairs and a barbecue completely full of rain water from having being left there all winter . During the 3 night we spent there, there were numerous people coming and going at all hours with some sleeping on the sofa in the lounge every day (which we never actually used because of that). He has also sent me a text asking for 37 euros extra claiming that we stayed an extra night in the flat which we have not. We paid for 3 nights : arrived...