The day of our arrival, I announced my host, Amar, that both my boyfriend and I have laryngitis but that we both made a test and we are covid negative and vaccinated as well. I asked him if he feels comfortable receiving us. He sent me a voice message on whatsapp, in which he was saying that it would be better to change the date reservation, so we won’t lose the booking money. After talking to airbnb, they said that we will receive a full refund if Amar will write via Airbnb messages that he is not comfortable receiving us that day because of the laryngitis.
He refused to move the conversation on airbnb and kept sending me voice messages on whatsapp saying that I should change the reservation and not cancel it, because canceling would mean he will lose the money and ‘business is business’. I explained to him that we cannot just change the dates since we have the plane tickets and we do not have covid.
At that point we had to look for another place to stay. After airbnb contacted him and probably told him that if he won’t receive us he has to refund us, he finally decided to write me on airbnb and announce me that he is willing to receive us. Ofc, we never went there and Amar refused to give us back the money, even though he was the one not wanting us there from the first place.
I am a superhost as well, and WOULD HAVE NEVER asked a guest to just change the dates of the holiday (like that is sooo easy) and then refuse to refund them at least half the money.