Gloria was in contact with us prior to our arrival. She made sure we had everything in order and was waiting for us at the apartment when we arrived. She was helpful with recommendations on what to do around town. The place itself was very convenient with a market across the street and a short walk to metro. It is in a quiet neighborhood and had all the amenities. It looks like the place was recently remodeled which made it look nice. The only reason why this place did not get 5 stars is that the showers need to be redone. Looks like the remodel was not done right and the paint was pealing/moldy. Overall my wife and I with our two children had a great time here. I would recommend this flat for families up to five people.