I booked a bed at Don Mostouche for eight nights. It was for 18-26 May, 2017. Reviews were so good and the location seemed ok. I arrived late at night and slept right away. Next morning, I realized some things were not right, and bothering. First of all, they advertise a small room, for that many bank beds with no outside view, as "superior"! What you see from the window is a wall two feet away, both from the room window and from the lounge area window. You have to pass the stairs to outside and the reception from dorm to showers. One bank bed is right next to the washroom. Imagine people are getting in and out while you're trying to sleep. The towels; I guess they were originally white. Beds are smaller than normal, and bed spreads are even smaller, about 140cm in length. Lockers are very small, too. Only a carry-on size or a medium backpack can fit in.Most people including me had to leave their luggage in the dorm, unattended. Breakfast is too poor, and you are asked to wash your dishes after you eat. Seriously??? I don't know which is worse though; to wash the dishes or to use the cups and dishes that you don't know by whom and how it was washed before. The fridge is very filthy and old. Wifi is not free, it comes at a cost; you have to sign in with your facebook account and share your friend's list and every other info and a facebook check in is done automatically without your permission. In the middle of the night, staff fights over the phone very loudly for an hour or watches a thriller movie with very sudden and loud noises. During my four days stay everybody I met was very depressed, nobody was talking to each other. I think that was because of the atmosphere in at Don Moustache. After all these, I wanted to check-out early. According to airbnb, a flexible booking comes with a refund in case of early check-out if it is declared 24 hours before check-out. It says "If the guest arrives and decides to leave early, the accommodation fees for the nights not spent 24 hours after the official cancellation are fully refunded." https://www.airbnb.ca/home/cancellation_policies#flexible Even though I requested an early check-out more than 48 hours in advance, they declined my request. They did not refund my 4 nights which I didn't stay.