The location in Plaza Real is excellent. Felt we owned a part of the square. The view from the top is excellent and easy to walk to many areas close by. Quite a busy place and a bit noisy with all the restaurants and people both in the evenings and mornings, but typical for big city. Mercedes provided us with great information and even arranged to have our cabs to and from the airport which was easy and saved us some money. Really quite nice. She had a lovely breakfast set out every morning and wanted to make sure we had plans for our time there. The space was cozy and a bit low ceilings for tall people like myself but comfortable. It was a long walk up the five floors of stairs for those who might not be in healthy shape-we enjoyed the twisting staircase. She was so friendly and even offered us a nice bottle of Cava to enjoy.