We thought the apartment was modern and well located considering the price, however I’d suggest providing more essentials especially for those who are staying for longer periods (i.e face towels, floor mats, hoover, dish rack, kitchen towel, oven mitts etc).
There was no hoover provided, despite asking for one. The apartment gets very dusty and sweeping it with the broom seemed to accumulate more dust. We also noticed the apartment was covered in dog fur (presumably from the dog living opposite) when we arrived, which was manageable but probably not ideal for guests with dog allergies (luckily for us, we didn’t).
Communication could be better. After requesting the essentials in our first week we never heard back from Melissa, despite checking in with her and the handyman multiple times. Melissa could also be 100% transparent on additional fees. Regardless of the time your guests are checking in, they should be aware of ALL additional fees that may need to be paid for outside of Airbnb (including late check-in fees, which they tried to charge us last minute, despite us asking weeks before if there were additional fees off the app).
Finally the two pots Melissa provided were so big, we were unable to use both at the same time as they couldn’t fit on the hob. As a result, we had to buy our own smaller pot.
Thank you for a great stay nonetheless - we miss waking up to the bells of the Sagrada Familia, your apartment has made our stay memorable 😊
Just FYI - Melissa is multiple people and not just one person, I believe they’re a real estate agency under the name ‘Jilong SL’.