We were a group: a family of 3 (including a 4yo) and 2 adults, visiting for 5 nights to attend a wedding.
Communication: great, prompt and fast. the hairdryer had been 'relocated' by the previous guests and the team got it replaced within an hour.
Location: perfect. Easy to walk about, felt safe late at night, easy to get taxis and so many great food options!
Appartment: while it is large, it's not well designed for tourist accommodation for 4/5 adults..
Master bedroom and ensuite was great. Twin room: tiny, hot. Beds are low, so you can't put suitcases under them. Windows covered by weird mesh curtains that tangle and catch on the windows (windows panes also open over your body). Small shelf and 2 hooks. best keep everything in the lounge room closest.
Single room: no functional window. if you're claustrophobic this isn't a room for you.. as we had a 4 year old & we all had jet lag, we didn't want too sleep with bedroom doors open. We really should have had the air-conditioning on in the small rooms so we didn't wake up hot. Given the other spaces were a perfect temperature, using the air-conditioning felt wasteful.
Kitchen: small, all the essentials (perhaps a bit ad-hoc). Fine for simple meal preparations.
Living space: large space, though a 2.5 seater lounge seems small for the space. TV quite low. Table and chairs were good.
Laundry: washing machine was great, outside clothes line not great in wet weather (no internal rack provided). Note.. the iron has calcium build up - test it on something that you're not about to wear to a wedding...
Keys: we had 2 sets which made access easier for our group.
Gripes: only 2 rolls of toilet paper and 1 dishwashing tablet were provided for a 5 night/5 person stay at a cost of nearly €1900 i think this is really poor customer. Luckily the supermarket is across the road, and opens 6 days per week..