Laure house is beautiful and it is in a great location. There were several problems with the check in due to a communication failure between Laure and the person who was in charge of opening the house for us, but after an hour, Laure was able to get back to us and tried her best to make it up for the inconvenience. She also was very responsive and helpful when we had problems with the heating and also when repairs in the elevator began, which was beyond her control.