Lluís was wonderful. He gave ferry specific instructions with detailed maps to get from the airport right to the apartment. He was there to greet us upon arrival, and the apartment was clean. He also had coffee, tea, orange juice, butter, and jam. The bed was comfortable and though it is a small place with no windows, it was perfect for us because we spent all of our time exploring the city. Great apartment, great value. Be aware the ceiling are low. My husband is 6" and it was okay for him.