Alex made us feel welcome by providing food and drink in the frig, explaining the mechanics of the apartment, giving us hints as to safety and security, and indicating locations of stores like restaurants and markets. He also answered our questions immediately when we emailed him. The apartment was perfect for our family of four adults. It had everything we needed to cook and eat at home. It is new and beautiful with a wonderful view of the rooftops and the city. Overall it was splendid.