Host asked me for the flight detail and he massaged me by saying “we have calculated your arrival time and we have arranged for you to pick up your key at 11.15am for your convenience”. So I thought he have arranged according to my flight detail. When we were near to the house I called the host to let them know I will be arriving to the house earlier then the calculation, they were keep putting me on hold while my phone is on roaming (so it’s very expensive and annoying when they keep putting me on hold even without listening to a single word I say). When I finally got hold of them, they were like “our agent will be there at 11.15 you have to wait”. I asked the host for explanation and he was like sorry it was my “wrong choice of word”. So I asked them what I should do and they were “wait until 11.15”. So I had to drag all of our luggage to a cafe and excuse ourselves for bringing luggages and wait in the cafe for almost 2 hours. Except for this, the place itself was clean and at a nice location