Our family will NOT recommended this apartment at all , what a horrible experience we have had in This apartment .
We have informed the host a list of problem since day one , the host promised to fix everything on the second day , however , nothing has been fixed...as promised
until the fourth night , We were forced to leave because our family was truly suffering from sleepless nights since day one , plus being threatened and insulted by the Neigbour said that they will continue to make noise after 11pm until whenever they want , the only thing we can do is LEARN to get use to their loud noise every night ... the host can do nothing about it ..
Remark: the wall of the 2 bedroom has very poorly sound proof , so none of us can sleep probably until 1-2 am ;
However, after we checked out the appartement in the morning ( we left 2 nights earlier ) the host once again chose to be disappeared , and not response to us, no problem fixed , no refund, no apologise , no compensation proposal , even though the host knows perfectly we have left the apartment already , even though we have paid for 6 nights in total .
we felt extremely disappointed and frustrated letting these horrible experience happening again and again to innocent people .
In fact , we don’t care for the refund , but feeling responsible to stop continuously letting and encouraging this host to mistreat their clients , while Airbnb chose not to look at it .
It Was truly a nightmare .
We believe it is a very wrong manner that neither the host or Airbnb looking into these matter seriously . Fully shown their ignorance to the people who is paying for it .
we might consider consult our legal due to this matter.
Fyr. Problem listed as below :
1.The apartment floor is filled with broken tiles , we have to worry our feet to be cut anytime ; ( photos and videos available )
2. Bedbugs , bitting all night , can’t sleep ;
3. Cleaning lady came in furiously to change the bedsheet and yelled at us , while I was having a business conference call ;
4.Change a new set of Dirty , torn beddings ,blood stains pillow case ( photos available )
5.Horrible smell from both bathroom;
6. Neigbour party every night , but the host can do nothing about it while the building stated clearly , no noise after 10 pm .