The communication was smooth with quick responses and directions. They were waiting for us to check in and the stay was perfect, the apartment is exactly like the photos and super new. The location is far from the center, but for the comfort of the apartment it was worth it, as it has 3 nearby subway stations and a parking lot two blocks away (for those who have a rental car like us). We were able to wash the clothes from the trip in the apartment, watch TV, take a relaxing bath in the bathtub... everything was perfect.