We booked this apartment for a family holiday and stayed here between 22 Aug - 25 Aug. The apartment was very spacious for a family of 6 and conveniently located for visiting the various tourists attractions in Barcelona. The host (Samuel) was flexible with check in and allowed us to check in early at no additional cost which we really appreciated.
However, the area just outside the main building door is quite dark and unfortunately we were robbed by snatch thieves on the 2nd night of our stay as we were opening the main door of the building. This is obviously not a fault of SamFlat and a known issue for Barcelona but we would highlight this for future visitors.
Additionally, we contacted Samuel right after the incident to request for CCTV footage. We did not receive a response from Samuel for over 20 hours and had to follow up the following afternoon. Even after following up, we were simply told to email SamFlat (as the building manager was on holiday) and was not offered any further assistance. It has been almost 3 weeks since but we still have not received CCTV footage or any form of follow up to our request.
Similarly, we did not receive much response when contacting the host prior to check in and always had to follow up multiple times (e.g. to check the cancellation policy as our holiday was scheduled right after the Barcelona terrorist attack).
We also found the flat to be slightly dirtier and furniture a bit more worn than the pictures, consistent with other reviews. The furniture and upkeep of the place could certainly do with a refresh so it is more reflective of the pictures shown.
The ensuite shower door had been replaced with shower curtains just the night before we moved in. Unfortunately, the debris and dust from the work had not been cleaned and thus the ensuite bathroom was very dusty and the shower floor covered with dirt during our stay. The current set up of a shower curtain (as opposed to shower door) also means that the entire bathroom floor gets wet when the shower is used, which was unpleasant.
Aside from the communication issues and ensuite bathroom issues above, our stay at SamFlat was decent.