The woman we were in communication with - Marta - was extremely kind and helpful throughout! The apartment was clean and well located, but we didn’t realise it did not come with an oven, something which would have been useful. The main apartment door onto the street did not work multiple times which meant we would often come home and were unable to access the apartment. The 24hour helpline number was a frustrating process as rather than just sending someone out to fix the door they first had to verify the booking by taking your details, something which after a long day was an inconvenience especially if you were not sober. This meant that in the middle of the night we were stranded outside the apartment waiting for a repair person to come, and before they did another tenant inside the apartment building was leaving so we managed to be let in by them. Marta was helpful and gave us a key to the main door, but as we were a group of 3 we were not always together and those who had the key did not always return home first. This spoiled the trip a little for us, as when you are exhausted and need your bed the last thing you want to do is wait outside for an hour. Everything else however was in working order, the beds very comfy, the air conditioning great, and a lovely little balcony which was the perfect place to people watch from. If the door issue was resolved I would definitely return!