Eva was very friendly at the check-in, she told us we could call her if we need anything. But as the toilet was completely overflutet after a view hours (water didn't run down quickly as we arrived so the toilet haven't been cleaned some time), nobody wanted to help us, Pedro blamed us instead to thrown our compresses in the toilet (nobody of us was on their period at all). We didn't get any help so we need to buy some chemicals to get their dirt from years away.
The flat was pretty but the floor was very dirty so our white socks were complety black after stepping around.
There is also a big gap over the door which you can't close so it's pretty cold at the winter days.
So i wouldn't recommend this flat especially for the price.