Lorena was a very kind and helpful part of our stay and she answered emails quickly. Still, there were a lot of issues with the apartment that made our stay uncomfortable. Firstly, the WiFi did not work at all, which was a huge problem as this amenity is extremely important to us. I don’t think the apartment should be advertised as having WiFi as we were almost never able to use it. Also, there is only AC in the living room, while the other rooms were very hot. This should also be noted on the listing. The fan that was provided for our room was extremely noisy. Further, there were a few nights that we were not able to sleep because of extremely loud children playing in the courtyard of the building until the middle of the night. Overall, we also found that the photos of the apartment made it look much bigger than it actually is. The room with the two single beds is extremely tiny and should only be used for one person. We appreciate Allesandro and Lorena, but because of all these problems, we found the apartment to be very over priced for what it is.