Communication was terrible! We asked for an early check in and adjustment to the city tax for the number of people 3 weeks in advance and then a reminder 1 week in advance to which they did not respond.
We tried to check in online but could not finalize due to the confusion of #people (4 people for 3 nights and 3 people for the last night). Then we called when we all arrived to confirm details and it took over 2 hours to finally get access to the apartment (after travelling 15 hours) with a digital key. No thanks to the need to pay the city tax before gaining access. Thanks to Gigis Restaurant for making us feel welcome while we waited.
The location was great but once we got into the apartment it was just OK. Yes, there was three bedrooms and two baths but the living room and kitchen were very tiny and hard to accommodate the four people we had staying there. Also, the shower head kept falling off the wall with higher pressure. We won’t be back! Not a great first experience for us using Air B&B!!