Hidden fees, 24 hours without water (including sewage), moldy bathroom, dirty sheets, construction and poor customer service.
I have stayed in more Airbnbs than I can count and have always had great experiences so it pains me to write this, but I wish someone had before I booked this property. To start, a few days before our arrival I received and email from the host indicating there were additional fees to be paid through their business system that I was not expecting (additional taxes, cleaning fee etc). After talking with the host and not getting a clear answer, I spoke with Airbnb who confirmed the fees should not be charged but the host insisted they would not give us the keys until we paid the fees. At that point it was too late to change our plans so we gave in and paid the fees. Even worse, when we arrived there was a sign in the elevator (that had been there for over a month according to a resident of the building) that said all water would be shut off for one of the days of our stay, but we were not made aware in advance. This meant for a day we could not flush the toilet, shower, wash hands, brush teeth etc. I messaged the host who acknowledged they had been notified this was happening well in advance and followed that saying they couldn’t do anything about it. Since there is not a lobby we had to use the bathrooms at the bar down the street. There were several other issues including the entire building being under loud construction the entire time, significant mold growth in the bathroom, the bed having stains and dirt on the sheets/blankets (I would attach photos if I could). Overall, as much as I don’t want to submit a poor review, I would strongly recommend against booking here. They were not upfront and honest about what was within their control and they were VERY rude when issues did arise.