The staff was unserious, at the check in I required for a drier (for clothes), they have told me that they will bring me the next day or the day after at the latest. We reserved the house for 5 days, on the second day we discovered ants, a lot of ants in the entire house and everywhere, on the floor, table, in the kitchen, even if we didn t have any food in there. I sent them a message telling them about the ants, they ve told me that they ll bring some spray and the drier the next day (3rd one). No one came, i messaged them on the 3rd and 4th day and no one responded. Finally, on the 4th day in the evening, someone came to bring the drier, but just the drier.. without any spray for ants but it was too late because on the 5th day we were checking out and leaving. Otherwise, the house was clean and nice for 4 people.