Straight off Gloria was very good about giving us access to the apartment when our train was delayed by two hours, quite late in the evening. She has always been very helpful and replied very promptly. The apartment exceeded our expectations in many ways and as all reviews have said; is very nice and clean. The small touches like the welcome basket, the fact there were dishwasher tablets and good brands of liquid soap, toilet paper and a plethora of toiletries made it really feel like staying at a friend’s. Both the showers were amazing and there was always hot water, the master bed is memory foam and was extremely comfortable. The air-conditioning was in every room and controlled by remote which had excellent options. Alas there were a couple of niggles. My partner and I rely quite heavily on the internet and unfortunately the speeds weren’t very good and were quite intermittent, this however can be helped by standing in the kitchen next to the router. I am a very light sleeper and though closing the multiple layers of windows/shutters did help, I still found the noise to be bothersome into the early hours (so I brought some earplugs and all was good again). I’m sure neither of these things would bother most people and certainly didn’t overshadow the apartment’s greater assets. The balcony was lovely to look out over the city and as many have said is an excellent spot to explore from, with two metro stops and Passeig de Gràcia so very close. We personally loved El Passatge del Murmuri Restaurant, which was just around the corner and also want to mention the buildings lovely doorman, who was very helpful and friendly. In conclusion this really is a lovely apartment and made our first experience of airbnb very positive!