Ramon was great at maintaining communications with us before we arrived for our stay in Barcelona. We were driving from Lisbon to Barcelona and needed to stay in touch with him to time our arrival at the apartment to check in. There was a little delay in getting access to the apartment once we arrived (maybe 20 minutes) as Ramon needed to travel across town to get there to let us in. The only stressful part was trying to figure out what to do with our car while we waited to check in so we could unload our luggage, etc. But Ramon was very helpful when he arrived and helped us up to the apartment and gave us some great assistance with parking the car in the city, etc. so that was much appreciated! The location of the apartment is great and only about a 10 minute walk from La Sagrada Familia and other sites to see. Also, even though it is located on a major, busy street, the apartment has very soundproof, up to date doors that shut out the noise so you definitely can get a quiet night's sleep! The apartment was very clean and had enough room for our family of four to be comfortable. We would highly recommend Ramon's apartment for your stay in Barcelona.