We were a group of 12 guys. Dolors reached out to us before we arrived with check in instructions and rules. The apartment was in a good location - about a 7 minute walk from a metro station on one of the main lines. Apartment was clean upon arrival and Dolors showed us around. Check in and check out both went smoothly. Our flight home wasn't until the evening, and Dolors allowed us to leave our luggage in the garage after checkout which was kind. Overall no complaints.