The only good thing about this place is the location. We had a terrible time with the app they insist you use. We were locked out twice due to the buggy app, when we went to the office they only gave us a key card after we showed them in person the app was not working. They only gave us one key card though and that night our group split up and the person who still had the app was locked out for 40 minutes between 1 and 2 AM because they key on the app stopped working at midnight even though check out was not until 11 AM. Completely horrible and unsafe system for coming and going. They have an emergency number but we don’t have international calling. The elevator only goes down to the 2nd floor so you have to carry bags up quite a lot of stairs. There is also a very loud church bell right next to the bedroom windows (forget taking a siesta!). I wholeheartedly DO NOT recommend this place. If you do stay here, insist on getting a physical key card for each person in your group.