The apartment was exactly as described in the pictures - modern, comfortable and well thought out. The check in was seamless as it was easy to find with instructions and the staff were helpful. Elevator made it easy to reach our 7th floor apartment. The location on the Gran Via is very comfortable to get to/from Airport and very well connected with bus and metro. Lots of supermarkets and restaurants nearby. Most of the attractions are max 20 mins away in public transport. The apartment was squeaky clean and well stocked. The aircon is very good (both cooling and heating) Dishwasher tabs and detergent tabs can be procured from reception. Lockers are available to store the luggage on day of check-in /checkout. The balcony is a very cozy one and would be a treat in summers. Definitely would stay here again.