Being a host myself, I’m very very understanding when it comes to reviewing homes. It’s understood that it’s not a hotel and there will be small idiosyncrasies. This however was not that.
We enter the home to find a pot that was left on the bathroom floor, to catch the activate leak in the ceiling. It was so bad that the ceiling tiles were falling off the ceiling. The pot was overflowing when we arrived and was clearly placed by the owner (or associate) prior to check in. Which means, they knew about the leak and decided not to inform us of this situation.
There were cockroaches as well. We think they were falling down from the ceiling, since the ceiling tiles were hanging down.
When I informed the owner of the situation, he at first decided to ignore our communications about it (even with pictures and video). Then finally, after he said all the bathroom needed was a “paint job”…not sure how that was going to fix an active leak and cockroaches.
The situation got very bad. He never apologized, nor did he try to remedy the situation. Instead, he lied to Airbnb on several occasions. First telling them there was no problems. Telling them there was no leak. The most recent lie is he tried to tell Airbnb that we stayed for our whole visit, when in fact, we booked a hotel the same day we checked in. We couldn’t leave fast enough.
This man should not be allowed to host. He’s a liar and provides an uninhabitable home, willingly.