It is very hot in the flat, as on one side of the flat there is a covered courtyard, so there is no air circulation. Poor sound insolation : you can hear the phone ringing upstairs. The flat was missing basic staff : extension cord, so you can use the bedside lamp in one room; we bought a multi socket for another room, so we could use the fan at the same time as bedside lamp…
As there was a heat wave, we used the moving air conditioning machine that was available in the flat. Sergi then accused us of not using it correctly (breaking the pilot that we haven't even used...): during the tour of the flat he didn't mention any instruction how to use it.
Last but not least: he wasn't happy because we used the bed in the third bedroom, in addition of our 2 bedrooms (we hoped we could stand the heat better on the other side of the flat): if he didn't wanted us to use a part of the flat, he could say it upon the arrival or close the door.