Edwin was a great host. He was warm and friendly and met us for checkin and gave tons of suggestions for where to go and what to do while we were in town. We originally booked the place for three nights but ended up leaving after the first because the apartment seemed to not have been cleaned throughly. As soon as we informed Edwin, he was incredibly understanding and offered to either send the cleaners again or provide a refund for the nights we would not be staying there. While this was our personal experience, it could have absolutely been a one-off case as most other reviewers had excellent experiences.