Aga was very friendly and communicative before and during our stay, which made the booking and check in process easy. She's also very knowledgeable about Barcelona and all it has to offer. However, we had issues with the hot water (it didn't exist in either shower) and the wifi consistently cut out and had to be reset to get it to work. A couple of the tiles in the common spaces were loose (which is manageable enough to avoid but I had an ankle injury at the time.) Photos of the balcony are a bit misleading as well, since there is an air conditioner that takes up considerable space between both doors. There's also limited sound insulation from both outside and inside the building: you can hear everything happening on the street and other building residents arguing.