Bruno is beyond responsive and easy to get in touch with. The iron in my unit was defective and before I knew it, Bruno was at my door bringing me a new one. Other than that, the apartment was spotless and included amenities I wasn't even expecting such as a supply of laundry detergent, extra towels, a more than fully stocked kitchen and even bath and shower gel. The location is amazing, close to everything yet in a peaceful, mostly residential area (Eixample) . Buses and subways are nearby. The Rambla de Catalunya and Passeig de Gracia are only a 5-8 minute walk away.