The worst Airbnb experience I’ve ever had. Summary: felt unsafe due to being trapped in the apartment and some friends had no access to apartment for several hours.
If you want the full story, please read here: We couldn’t sleep due to jetleg so we came back to the apartment at 4am to rest after walking around the city, and we couldn’t get into the apartment for an hour due to the issue with the door lock... We had to find a bar in the middle of the night to use the bathroom in a foreign country. After an hour, the door opened but it happened AGAIN the next morning. Two of us was locked in from the inside, and the other two was locked from the outside for HOURS. The guys outside had no access to a place to rest, sitting in the freezing staircase for hours. Myself and another friend was trapped inside the apartment with no way to escape, there was no fire escape for emergencies either so I’m thankful nothing happened. We felt miserable—Two of us was up for over 24 hours at that point, the other two slept for 4hours deaing with this issue for hours. I missed a show I paid $100 for, two of the guys got sick, I was already sick and got worse (thw two guys outside had gone out to buy water and medicine but I wasn’t able to get them for hours so)... We wasted a whole day of traveling. The way issue was handled was not yp to Airbnb plus quality from my experience. The guys outside had to wait 2-3 hours to get an access to a new apartment, and the staff attending the issue was not caring at all based on their experiences.