Rodrigo was very proactive on responding to all requests. We ended up arriving a little later than planned however the quick communication made it very easy to get in contact. The flat is a lot larger than the photos suggest. As we were traveling in winter they have heating units in all rooms. The kitchen & bathroom were adequate to our needs. Rodrigo told us that the local tapas bars were the way to go and cheaper! Which we definitely explored over our couple of days. The location was good, not in a tourist area but very close to the metro so very easy to see the sites!