NEVER STAY HERE. If I had the choice to do my entire trip again I would eliminate generator Hostel‘s from the trip entirely. To be fair they had nice common areas and the entire hospital was very clean but other than that the staff was rude, not helpful, and all-around ruined the experience entirely. I was robbed on my way back from the Marina at knife point, I was stabbed, my phone was stolen, and my wallet and my passport were stolen. as soon as I got back I asked to use a phone to call the police and I was told they only had an emergency number and I seemed fine. If they had said they were Work Phone‘s that couldn’t call outside of the building that would’ve been fine but the fact that the staff there said I seemed fine while I was holding my bloody side after being stabbed and robbed saying I need medical attention, And after them saying they only have an emergency line….. it was not their decision to decide whether or not I was fine but I wasn’t gonna argue with them even though that pissed me off. I asked where I could use a phone so I could contact the authorities and they sent me to a Hostel two blocks down the street. When I got there the other Hostel was incredibly helpful and accommodating they let me use their phone call the police and paramedics and I was able to contact my family and let them know what happened. I then scheduled a trip back from Barcelona a couple days early in light of being robbed, and when I told the front desk I was checking out the first thing they said was I can’t get my money back. I didn’t ask for money back and I wasn’t expecting to get money back since it was late notice and I understand places like this have cancellation policies, but the fact that I didn’t even mention it and the first thing the staff said was I can’t get my money back showed me that they not only didn’t care about my well-being, they really are just there to make money and go on with their days. Customer service 0/10 Never stay here save yourself the pain.