Luana was super nice. Our flight was delayed and she waited for us and even went to get a new lock for the room door. She let us leave our luggage since our flight left late at night. The 2 cats were so friendly and cute! The room is on the fourth floor with no elevator though and the living room smelled of stale smoke. Awesome location. Walking distance to Las Ramblas (15 mins), el raval (20 mins), el Gòtic 5 mins) and subway stop (Jaume 1) 2 mins. I recommend getting the 10 rides, for I think, 10 euros for the subway though if you want to go to park guell or Sagrada Familia. Also there was a huge jug of water that we could drink from.