I would like to say I’m not pleased at all. Quite the opposite actually. At first we were happy with the apartment but host made a mistake and we had to move to another apartment in the same building.She said it is the same. It isn’t! This had water marks in the walls and the balcony doors can not open both because of the couch. The cabinet under the sink was bent. There were big chunks of drywall missing on the balcony, the floor had water damage bumps and one of the wood planks next to the floor was loose. Also the noise of the building site was way louder than the other apartment we were in and it was very annoying! The mix up itself also was not pleasant at all. Have to pack everything up and have to be home at 11:00 to move the luggage. Than about the keys. We asked the cleaning lady if it was oké that we put them on the table, she said yes and we did. I really don’t like that we get a mail that there are no keys and stressing us about that. Than about host , we tried to call her but she didnt answer. We sent a message that when she saw the message we could call please, she came online 2 times and did not even reply to the message. We than told her we contacted the office directly and she replied with a thumb, very unprofessional. Also she wasn’t clear about the room swap, I thought we had to wait on her to come and give the keys to her and get the new keys. Really disappointed how things where handled.