***STAY AWAY***
We never met Sergi, we only met his representative, Lucas, who seemed like a nice person. The apartment at first was not bad and we were told that it was secure and we trusted Lucas and Sergi. However, the apartment was robbed on our second night. We lost all our cash, and some expensive valuables. The host failed to mention that the apartment has a history of being robbed. We also noticed after the incident that the kitchen and bathroom windows were not lockable. The incident may have been an organized robbery. We were told after the fact that multiple people had keys to the apartment. This is not a safe place to stay.
We had ensured that everything was secure and locked to the best of our abilities prior to leaving the apartment. We would have selected a different apartment had we known the unsafe conditions we were putting ourselves into.
On top of it all, AirBnB has given us a very difficult time, and the host has refused to cover the damages and refund the stay. We have been left in a very very vulnerable position, in a foreign country with no cash. We cannot believe this has happened.
STAY AWAY from this apartment and host until they ENSURE your safety. Otherwise proceed with caution.