The apartment was exactly what was required and directions were excellent. The apartment is set back from a major road, but you would never know. It is a quiet and friendly area, which is perfect for travelling into the city, and access to the airport.
There is a very helpful concierge on site during the day, and Diana offers a flexible and efficient check-in process outside of his presence.
I suffered a small trauma (lost mobile phone) and Diana played a big part in making things much easier to resolve with her advise and communication.
I also got the strong impression that she really enjoys managing her apartment and that nothing was too much trouble for her.