They are Johnny on the spot with response!! My GPS wasn't working and I couldn't find the apartment and Sergio came out to pick us up the first day. He was awesome to communicate with and answered all of our questions. We had a slight issue with one of the other guests smoking in the house one of the nights and I messaged Xavier quite early in the morning not realizing the time. He answered back immediately! He handled the problem immediately as well. It was wonderful to have that support! The location is nice and we really like the apartment. The only thing that needs attention is the shower head...plenty of pressure which is nice, but it acts like a fire hose when the pressure is up and shoots water over the shower door to the opposite wall. Have to wipe things down every time. No big deal just may need to be fixed.
Sergio is top notch!! I recommend staying here :)