Unfortunately, there was more bad than good with this Airbnb. Communication was really bad. They always seemed to be in a “meeting”. We texted them one evening at 7pm and didn’t get a response till the 11am the next day. There are multiple examples of communication issues. The door to the outside balcony is very old and does not shut properly. It will blow open if it’s a windy day. The listing says there is washer AND dryer machine for clothes, but only washer. The mattresses were HORRIBLE. If you expect to pay hotel prices, you expect hotel mattresses, but this is not the case. Had to spend $200 for mattress toppers, which they did not want to take for future guests or reimburse after our stay. Oddly, other amenities aren’t included like soap like in most Airbnbs and ALL hotels. The only good thing about this place was the location and they did replace the hair dryer and dryer hanger quickly.