We were so excited to come to this beautiful place from the pictures and a hefty price tag (maybe I was expecting a nicer place) but firstly my comment was “looked way nicer in the pictures than in reality”, Mold in the guest bathroom, old apartment with most of furniture worn down, no shampoo or soap in showers, coffee machine with no coffee, no sugar, no ear plugs cause you will not be able to sleep with the noise outside from the main room until 5am into people, dogs, and the partying outside stops. We left the heater on 30 for a full day, froze for one day but the heat finally kicked in on day 2 (old heating water system so it’s noisy and the water randomly goes off in the heaters during the night and woke us up a couple of times). No elevator so a pain to carry our heavy suitcases up all the stairs and down. But the real pain was that a man came to “fix” the lock for an hour the first day we arrived. Little did we know that it didn’t work and we were left outside locked out at 9pm with two kids sleepy and jet lagged. I texted silvia and she sent another man who said he doesn’t know why it didn’t work and that this has happened before. Anyways - I wouldn’t recommend this place. No communication from their head office - I was told they would communicate with me and still a day after we left and they have conveniently disappeared. The place we are staying at now is night and day difference. It’s amazing what can happen when people care about hosting well and taking care of their property