Had some difficulties with our phone when we first arrived in Barcelona. Manel was very patient and helpful to us in sorting this out. This gave us a good start to our visit. The apartment itself was much as we had expected. It was up 4 flights but with the handy elevator for our luggage. The neighbourhood it is in is great. There are lots of handy shops close by and good restaurants. We especially liked Carmelita's down the street. There is also very easy access to all the Barcelona hotspots. We appreciated the reasonably equipped kitchen in the mornings in the space heaters on chilly evenings