The checking in took 45 min of waiting. By entering the house, the smoke alarm was making a noise. We communicated with the reception and they ignored us. They decided to install an access control lock on the main door while we are staying, they communicated that last minute. The noise of the carpenters was unbearable. The access cards never worked properly, we had strangers accessing our apartment for 2 days. We indicated that this is a serious safety issue, but was never solved. The dish washer is not working. Overall horrible vacation experience and very unprofessional staff.