Karolina was so welcoming and allowed us to store bags at the apartment and take the keys before checkin. We had an all day event to attend so her accommodating out schedule was super nice. She also maintained great communication prior to the booking and though out the stay. Very professional and just what you need to make you feel at ease when booking an apartment international. Great size and amazing location that is super quiet but close to everything. Great TV channel selection and large balcony that was nice for sitting. Super clean apartment!! Shower temperature would turn hot to cold in seconds which was a bit of an issue, stovetop range doesn't generate much heat, and there was an air conditioning unit I stalked but did not help for the 2nd bedroom.