Charly was a nice host, he was responsive and friendly on the phone. But for the sake of objectivity I have to note that the apartment was much nicer and brighter in the pictures than in real life . It was also located farther away than I expected. The description said 15 mins from downtown, whereas in reality it was over 30 mins (10 mins to subway and 20-25 mins ride). Also the pans in the kitchen and bed linen really need replacement. Other than that, we were comfortable and overall satisfied with this apartment.