We were enjoying the beautiful city of Barcelona, the location of our apartment and that our 11 people group can stay together.
Pros:
- quick responses
- self-checking-system
Cons:
- no reaction to our requests. Answered but "we will see what we can do" and nothing happened
- useless terrace at the deck of the building
- very unconfortable sofa to sleep
- the internet didn't work in the last 2 days
Accuracy:
The terrace shouldn't be advertised. It's closed at 22:00 and we didn't use it all.
If you spend few hours a day in the apartment, it's ok. But if you are a real traveler, want to see this beautiful city of Barcelona and you want to relax with a glas of wine under the beautiful sky, it's simply useless.
It's hard to use...windows. Locks are stucked. We have requested that on the 1st day. Nothing was fixed. When we used air-conditioner, it was autimatically turned down after 2-3h.
It was hard to deal without fresh air even if were here in the end of October (but 26C during the day). It was stuffy inside every time we came back from the city or when we woke up.
The internet didn't work in the last 2 days.
If in the listing is max 11 people, 11 people has to have 11 comfortable places to sleep. That's our minimum.
Check-in:
We had some minor problems with a check-in because of the codes.
There are given 2 codes and for the first 3-4 attempts we could't open the main door to the building.
The keybox is damaged and we didn't know how to fix it. Nobody came during 6 days to do it.
Cleanliness:
The first impression is very very good, but you don't need to investigate to much to see dirty things in the apartment,
which are awful (greasy hub over the kitchen) and dangerous (mold in the bathroom downstairs).
The ceilling in the bathroom downstairs was damaged and dangerous. Also very very dusty.
Communication:
It was ok, but cold. It was like talking to a machine. Every question was answered with a "corpo answer".
Quick response as a pros!
But very delayed reacion for our requests. There was only 1 key in the apartment and we were 11 people group and 3 families.
It's very hard to deal with only 1 key in 6 days. We asked 3 times. We got another key on the 4th day of our stay out of 6.
Location:
As it supose to be. 500m from subway, 350m from the sea. We got what we wanted.
Value:
Generally the value is simply overestimated and even if it was advertised with discount, we don't feel, we have paid the right quality of itself. A lot of things needs to be improved. This place has potantial, but the host don't care about this apartment how it should be.