They were so responsive and helpful to tell us how to get to the chwck in place! The people at the front desk was really friendly as well. Place was great and was exactly shown on the pictures. Everything was pretty wonderful. Only thing is that you really cant make much noise if not there will be people knocking on your door, we had to really really keep our voices to a minimum anyways this is not the hosts fault since its the neighbours who complain but other than that everything else was wonderful.