The apartment is clean, the bed is relatively comfortable and the WiFi works. The room is in a good location, but a bit cold and the balcony door is broken and unable to maintain closed. The host collects an additional tax in cash per person per night upon arrival so the price isn’t quite accurate. Also, they charge for late arrivals in cash as well so if your plane is delayed you may be charged quite a bit. This is all emailed to you after you book. I had an unfortunate experience in that, due to snow a flight was canceled and rerouted and I missed my first of two nights stay at the apartment. I asked if I could be refunded as I didn’t stay at the apartment one of the nights I was charged for. They told me no, as they require two nights minimum. That’s a personal choice and they have the ability to offer or adjust a refund for me in even a smaller discount if they had wanted. In general the whole experience of being charged for a night I didn’t stay, plus a tax, and worrying about a hefty late fee made me feel generally unwelcome and uncomfortable. Ultimately I contacted Airbnb customer service and they refunded me for one night’s stay due to my issue with the airline. My personal interactions with the host were good, but I choose airbnb over hotels because it’s more personal- but there didn’t feel like much personal care.