Our stay was great. Natalia was welcoming and communicative throughout our stay. Even though we arrived a bit late, it was never an issue and she took her time to explain everything. She was also very respectful and inobtrusive, and we never had any issue using the common area. The apartment is light and fresh and very clean. The balcony was a huge plus. Getting around was easy, as the apartment is very close to the metro. Would recommend!