The apartment was in a great location near the metro but in a quiet area, which was perfect for our trip especially because the metro was easy to navigate and affordable. The apartment was very nice and well kept. Our flight to Barcelona was cancelled last minute because of a snowstorm, and we did not get our money back for the night we missed, which was a big bummer. However, Barbara was flexible in meeting us the next day when we were finally able to get there. Barbara was reachable if we had questions and organized a taxi for our trip to the airport when we were leaving, but other than that, she was not around. Overall, it was s good experience.