I always like to start with the positives so here we go. The apartment is nice, you can't beat the location, and it was clean. The communication before the check-in was flawless. Also we ran into one issue and the company handled swiftly.
Now in terms of what didn't work as planned. On the Airbnb listing, there is no mention of a check-in fee (unless it's during specific hours) but when I checked in, the person asked me for a 30 Euro check-in fee and the city tax for 3 nights. I was not checking in during the hours listed so I was confused by the check-in fee. After a 14 hour flight, I was too tired to argue so I paid him. He also said his credit card machine is not working so he asked for cash, which was another red flag. Luckily, I had some cash on me so I paid the guy.
The second main issue was Wi-Fi. It was so bad that I couldn't get anything done. I had to get work done and there was no way for me to stay here and accomplish that. I reached out to the management company but the guy who checked in me asked me to email the company. I did. There was no response for hours so I decided to leave and check in to a hotel with a stable Wi-fi. I was supposed to stay there for 3 nights but after 2 nights I decided I have to check out or I will risk my work not getting done. I cleaned the place, left the keys on the table, emailed the company that I am checking out and it will be nice if they can refund me the money for the unused night. They responded back and refunded the money for the last night right away.
I believe it's a good place to stay if they can fix these minor issues. If I had known the issue with WiFi upfront, I would have picked a different place. Also, the check-in fee is shady and they should package that into the daily rate as everyone else does. I have been using Airbnb for 11 years now (all over the world) and never once had to pay a check-in fee. Overall an okay experience.