The apartment was dirty that way when we received it at the time of our check in. So we left the apartment like we received it. There was a delay as well to give us the appartement for check in as it was very dirty. We had to wait 2 hours after check in time for them to clean up the appartement. During the stay, we tried contacting someone to clean the house but no one was answering the call. As such, we spent the last night without electricity and no one was available to help us.