The apartment was as exactly as described. It was situated next to the Metro station, which made it easy to find. Gemma was there to meet us and explained all about the apartment to us and supplied us with other useful information. The neighbourhood felt safe. The apartment was a short stroll to the Sagrada Familia. The metro was easy to navigate so we were able visit all the city sights we were interested in. Gemma responded promptly when we contacted her about the airconditioner fan.