Our stay was pretty dismal. We were a party of 6 - me, my husband, my husbands parents and my parents. We arrived at the Airbnb at 1 in the morning and our first struggle was getting into the building. The door does not open unless you give it a pretty solid kick.
Our next issue was the non-working elevator. The listing does not mention anywhere that the apartment is on the 3rd floor and the building does not have an elevator to get to it. While the listing specifically does not say anything about the building having or not having an elevator, but it also conveniently forgets to mention that the apartment is on the 3rd floor. At 1 AM, we had to lug 8 big suitcases over to the 3rd floor. Our parents are all above the age of 60, and I was four months pregnant and had to do the up and down several times to get situated.
We finally settled into the apartment by 2 AM, all sweaty and nasty, lugging heavy bags on the stairs, to be welcomed by a nonworking air conditioner! That night, the temperature was 90F with a humidity of 78%. Our clothes were drenched in sweat, and the only option was to take a shower before bed. So well, we enter the bathroom, and none of the doors would lock! This is an apartment to be shared by 6 people!
Our overall experience was terrible and did not improve - the bed sheets and towels were dirty and stinky. There was 1 towel per person and nothing more. I opened the kitchen door, and the handle came out in my hand. The floor was terribly dirty - I walk barefoot at home and had NEVER seen my feet get that dirty ever before. I have never stayed in such an unhygienic place before and was relieved to get out of there.
I have stayed with Airbnb many times in the US and have never had such a terrible experience - while there is culpability on Adam, I do think Airbnb could have done a better job with vetting the space to keep up with their reputation. I have preferred Airbnb over hotels for years for several reasons (having a private space of our own that we don't have to share with hotel guests, having our own kitchen, views, convenient location etc.), but after this experience, I am strongly considering being loyal to the hygiene and convenience of hotels over the unpredictability of Airbnb.
If you at all care about personal hygiene and well-being, please don't book with Adam. This apartment is not worth it, and definitely not for a family. As a 16 year old on a tight budget, maybe I would be able to overlook these concerns, but as a successful executive taking her family on a vacation, this was a terrible choice I made.