Clean, modern apartment, great location. Close to paseo de gracia and placa catalunya. My main issue is with the check-in process. The check-in was mentioned clearly as 11 am - 1 pm in the Airbnb confirmation email. However, their check-in office didn’t honor that. I had to leave my luggage with then for 3+ hours and then come back. After going through this inconvenience, the apartment key didn’t work and they had to come and help me enter the unit. When I requested a unit on higher floor in lieu of the inconvenience, they refused.
Another minor issue - the bedding lacks comforters. They have blankets in the closet but you’ll have to make your own bed.
Overall, the place is nice but they really need to improve their customer service & communication.