The apartment is clean and well-located, directly across from La Sagrada Familia and steps from the metro. The apartment had all the amenities a tourist would need -- a kitchen with coffee maker, refrigerator, towels, etc. Unlike what some other reviewers have reported, there was soap, toilet paper etc. when we were there. We were greeted on time by an associate of Jorg's. The apartment was self-explanatory, so we did not need to contact Jorg during our stay. One thing to note -- and it is obvious if you look -- they have installed video cameras in a few of the rooms. I suspect that they are worried about people partying etc. This was never mentioned, but we did notice it and weren't bothered (however, I realize that others may care). We liked the apartment very much and would recommend it. Note that the block is very busy and touristy due to its location next to LSF. It is away from downtown, but not the crowds. If the terrace door is closed and the air conditioning is on, however, you don't hear street noise.