Joaquin met us at the flat and was very friendly. He went over everything to do with the flat quickly but not rushed. The flat was very nice, the photos are accurate and the place was very clean with quiet neighbours. We had no issues whatsoever. Internet was fast (I think 40 down, 9 up when tested) and reliable in all points of the flat. Great positioning too, supermarkets just round the corner, plenty of decent restaurants and bars nearby, subway only 2 blocks away, and buses everywhere. Joaquin also provided us with a number of ways to get in touch in case there were any issues, but there weren't.