Unfortunately Paola was not present on our arrival although she was made aware of our arrival time 8 hours in advance and was then kept updated of our travel situation on a regular basis. After filtering our calls twice when we were already on her doorstep, she told us by text that she could not welcome us and asked us to wait for an hour. Given that we were carrying all our luggages we called Airbnb support to cancel and find something else. She then sent us a text 1h30 after our arrival to let us know that she was ready to welcome us. When she then understood that we had cancelled, she sent us a very angry text stating that we could have waited.
Nonetheless, the neighborhood was nice.
However, we cannot pronounce ourselves on the quality of the service inside Wanny’s house.
I wish Wanny a good continuation in her hospitality journey. This is only an unfortunate event but it will certainly be beneficial to Wanny and her future guests.
All the best! 🙏