Lucy was extremely nice. Communication was excellent. We organized an appointment at the apartment thru the app in advance and she was there waiting for us to tell us about the apartment. The apartment is cozy but clean and functional for 4 people. She also left a bottle of Cava which we really enjoyed. The apartment is in a very nice area, multiple bars are few blocks away. The metro stop is less than 5 minutes. Lucy suggested a great restaurant for seafood and paella that was only 10-15 minutes away. Overall we had an amazing time.