While the apartment itself is nicely situated and furnished, we would not recommend booking with Simona & Pia since they acted very unprofessional during our one-month stay in March 2022. During check-in we were greeted by an employee that told us we would need to sign a rental contract, even though we booked an payed through AirBnB. After we told them that we would be uncomfortable signing a contract on the spot in a country where we do not know the rental laws, the employee urged us into signing and told us we could not stay at the apartment otherwise. Secondly, the warm water boiler broke during our stay - which obviously can happen. However, Simona and Pia sent over first an employee and then the janitor on two different days, both of whom clearly did not have any idea of water boilers whatsoever and could not fix the problem. After a whole week they then agreed to call an actual plumber, who then solved the problem in the course of half an hour. Thus, we were out of warm water for a whole week because Simona and Pia were not willing to spend the money on an actual plumber. After we requested reimbursement for the week without warm water they simply told us that they would not be willing to pay us anything and then stopped responding. Clearly they only care about profit and not whether there guests have a good time. Finally, what should be remarked is that the apartment is very poorly insulated, thus outside temperatures are the same indoors and there is no proper heating installed. Additionally, you can hear every car, garbage truck or motorcycle passing by, which could be troublesome if you have a weak sleep.