I’ve never rented a place from a business before, and there was extra check-in paperwork to do on the air bnb app before arriving, plus an extra payment of tourist city tax and lots of T&C’s, however once we arrived the absolutely lovely people in the office downstairs let us leave our luggage with them, and let us check in early, and brought our luggage to the room for us. Because we had already checked in it was really quick to get settled in the place. The place was perfect for the three of us and the facilities were faultless, lovely hot water in the shower. We were glad of the noise policy as the walls were quite thin but we all slept well on really comfy beds and the neighbourhood was super quiet. So excellent experience overall - once the paperwork was out of the way.