It was a nice experience with Joan. He help us with the info we needed to find the apt, he was there to gave us the keys and the apt is really close to La Sagrada Familia and the Agbar Tower which is a plus. The apt is very cozy, clean, in a good area, with the metro almost in front, he gave us clean towels. The only obstacle we had, is that the wifi just work for the first 1 hour and then it was impossible to receive internet. But in general, we recommended it.