The place was nice and comfortable with some broken items, and I would recommend this place.
But we had a big problem during check-in with one person from the agency.
To make a long story short, we were several people renting this place for work in Barcelona. As one colleague was available to do the check in, I asked him if he could do it instead of me and I immediately communicate this information to the agency.
This is when it started to become unprofessional, unpleasant, where the man from the agency was insulting my colleague (who was 10 minutes late) and made us wait from 4:30 pm his proposed check in time up to 7:30 pm when we finally entered the flat.
I finally made it to the location too and called this person to try to arrange our check-in as he refused for a certain time to do it, his last insult on the phone was “I do not want to see your face” which is not very welcoming, and he said that a colleague of his would come.
Finally, the check-in was done smoothly by this other person who was very pleasant and normal and all the stay and check out was ok.
I never experienced a check in with a person with this amount of bad faith and I hope this will not happen to others.