Olivia was very helpful with arranging a meetup for when I arrived (quite early) to drop off my bag. Communication was fairly straightforward when over there.
Location is fantastic.
Shower brilliant, wifi good. Clean. To be honest, I didn't spend much time there so can't comment on the various facilities in the kitchen area.
Second bed is the comfy sofa, which, to be honest, I found was easy to sleep on but might not be to everyone's tastes.