Good day.
I would like to share my experience in this villa:
1. The keys to the house are given out in another city. Then they have to take them back.
2. Asked to reserve a deposit of 150€ per person. There are 8 of us, where would I get another 1200€ for them to keep for another week? And the airbnb reservation didn't provide that.
3. In the office with the keys they gave me a huge bag with towels and linens for 8 people. All these have to carry 3km, we have to fill it ourselves, and even carry it back to the office at the end of the vacation (later called the office and put the fact that we just did not carry these bags back).
4. The office gave 1 tube of 0.05l shampoo and 1 roll of toilet paper for 8 people for a week. Seriously? airbnb says that all household items are in the villa. Be prepared to buy it all.
5. The kettle does not work. Immediately blows the plugs on the whole house.
6. The light in the pool can't be turned on. No switch, no instructions.
7. After a couple of days the pool stopped filtering the water, we asked a few days to send a master, after 3 days he came.
Bottom line: For travel it is very uncomfortable and not clear. Money paid and there is no clarity as to why we have to do this work. We came to rest, not to do the delivery, fetch, serve and sort.
Please make sure that the right equipment is available on site. We came to you to rest, and it's your job to make it easier for us to rest.