All initial communications with Laura before and during our stay were helpful and replies received almost immediately. However we would like to make some comments on the description of the property on AirBnB which resulted in disappointment and in order to assist other families with young children looking to book a house.
It is described (at time as booking and time of writing this review) as ‘Lovely house with garden, private swimming pool and sea views’ and ‘Perfect for 8 people, it is distributed in two main floors.’ And ‘Each floor consists of two rooms, one bathroom a dining room and a kitchen.’
It is in fact two separate and small apartments with no internal stairs connecting the floors. And not a house as stated. Each apartment has its own separate outdoor space. Access to each apartment and space requires you to go outside and use stairs down or up to the other apartment. This should be clear as many families would like to have dinner together at night but will not feel comfortable leaving the baby or kids upstairs or downstairs in a separate apartment sleeping whilst both sets of parents are in the other apartment or one of its outside areas.
Other comments relating to the description:
1. The walking and driving times to Begur and Sa Tuna are underestimated. It is also not possible to walk if you have a pram or very young children due to it being a dirt track and partly also stairs.
2. The only seaview from the property is from one end of the pool. Having said that the pool is fantastic and we made daily use of it.
3. As there is no aircon you do need to keep the windows open at night for air circulation and to keep it cool. There are no insect screens and lots of mosquitoes. We did use repellent but of course that only lasts a few hours.
Additional advice/comments have been provided directly to owner with regards to the set-up and overall comfort of the bedrooms, houses and what was provided by way of towels and bedding as well as kitchen supplies.
Additionally we have provided comments directly to the owner on the lack of responsiveness from the property management company during our stay. Upon check-in we were told by them any issue would be rectified within 24 hours. We had two issues. The first took 4 days to get a reply despite repeated messages and the second issue we never received a reply at all. We communicated in Spanish so it was not a language issue.
Having said this we did have a good week and made the most of the area which we wholeheartedly recommend. The town of Begur is lovely and the beach at Sa Riera which is about an 8 minute drive from the house is great for kids as it is not rocky. You can hire umbrellas and sun loungers as well as hire kayaks etc. There are several great restaurants and bars/cafes nearby the beach and offering great views.