This is a charming, cozy and clean apartment, in a fantastic location and with a wonderful view over the river. I would give it five stars except for the very inconvenient method of picking up the key, which involves going to a different location first. Normally this would not be a big deal, but in the old town, with its narrow, twisting, steep streets, it is quite a challenge to get to the first location and then to the apartment. And if you make one wrong turn, back to the beginning! The streets are set up so that you have to exit the old town, cross the river, and start all over again. And parking is very difficult. Add in transporting bags if you decide to go from one to the other by foot, down steep cobblestone streets, and it is very inconvenient, the worst key pick up arrangement I've experienced. Incidentally, I was told that there is free parking across the river, and, in fact there is, if you can find a space. People normally circle the parking lot, hoping to follow someone returning to their car on foot to take the space. This was in mid-April, so I can't imagine what people do in high season. There is an underground parking garage, but it was about 40 Euros to park overnight there. We had a car so we could explore the surrounding countryside, but having a car in the city is quite inconvenient. Not sure otherwise exactly how you would get the key and then to the apartment, I guess a taxi to the hotel, then on foot, unless you had the taxi wait.