We booked this house for 12 days knowing it could accommodate 4 guests (2 adults and two kids) coming for 4 days. On the 3rd day within 10 minutes of our guests arriving we received a text message asking who our guests were. I had not realized we could not have additional people. We had a disagreement on the phone but all i wanted was proof that we needed to pay an additional 100 Euros per person per night, as i have not experienced this before. This situation escalated, Lana and a man let themselves in, DEMANDING all passports or we were to leave immediately. Lets bear in mind that my familly are 5, two adults, two children under 5, one with severe autism and my mother who is 74. My mother and son were both crying as they were scared and thought we had to leave. So unprofessional!!! horrible experience and people yelling in Russian was intimidating. don't book if you don't want every move watched. The manager overlooks the garden. The house is also VERY unsafe for kids. They have a bed parked on the second floor balcony. Kids jump on beds, we could NOT use the balcony. Towels with holes in them? yes i have photos. not worth the money