I enjoyed my 4-day stay, the helpful staff, was very clean, and bed linen will be changed daily if the staff can access your bed. My room did not have any hangers or place to dry clothes, and only one stool for 4 people to sit down on ( but perhaps all rooms are not the same). I loved the bathrooms and the bathtub! Excellent location. Air BnB stated towels were included but the staff told me they charge for towels, they did not charge me but had to show the reservation information every time I wanted a clean towel.