The location of the place was great and the Bravissimo team was also quick to assist when we had certain issues or requested certain things.
However sadly we felt the place was not up to our expectations for a few reasons:
1) 2 bedrooms do not have A/C despite the listing stating generally that A/C is available. That said to resolve this they provided an additional fan for our use.
2) the place was dusty and definitely didn’t seem like it was cleaned just before our arrival. Although one room came with a small tiny desk fan, it was extremely dusty when turned on with the result that dust was blown into the baby cot when used. That said they were quick to send a cleaning team the next day when I raised this.
3) the apartment was lacking in certain items otherwise usually provided in other airbnbs for eg hand soap, proper cleaning materials in the kitchen (they only gave a small cleaning kit I guess to limit use!?), again only provided 2 coffee capsules, only 1 extra trash bag and 2 toilet rolls. Also no kettle or dish drying rack was provided. It made washing up, cooking and cleaning very inconvenient, esp since we were travelling with 2 kids.
Hopefully the above can be rectified for future guests which will no doubt make their stay more pleasant!!