I only managed to book this place for three nights since it was not available for the full week that I needed - but still enjoyed it very much. Communication was good, check-in using key locker with no issues, I even managed to get there slightly earlier than formal check-in time. Apartment has everything needed for the stay of two people (I was there on my own), wifi works, TV too, all kitchen utensils are there in place, Nespresso machine with some capsules , teabags, etc -all in. Comfortable double bed is located in the niche in the far side of the apartment with good light to read. There is not much natural light coming in through the only window, but this is very normal in the old town with its narrow streets and small window sizes. However, the interior lights are plentiful and sufficient to make it comfortable inside. And you get compensated by proximity of everything the Barri Vell offers (restaurants, shops, vibrant life) without its noise as the street is residential and quiet. For cyclists like me one needs to be careful dragging the bike up to the second floor through a narrow staircase - avoiding to stain the walls with tyres - but as my case shows its is entirely doable.