We didn't meet Ariel in person but she provided a lot of useful information about services in Girona. She also provided great amenities that we weren't expecting including tea, good coffee and milk. In summer there are lots of mosquitoes so be prepared to keep the windows closed. It is 36 minutes on foot to the centre of town and 26 mins to where the town starts - which is not actually the town centre. Check in is very easy using a padlocked box that holds the room key.