Mei is very nice, upon arrival to collect the apartment keys, our airport transfer said he would have to charge €10 to make a stop and I needed to book beforehand so we were facing the possibility of getting to the apartment without keys. I messaged Mei and she told me to wait and she will come, she was very nice. When she came over, they also bought over a travelcot and some bed linens for the baby.

The apartment has no aircon and it was very stuffy and hot in the rooms, the next day we messaged Mei and she came with another fan. But there was no fan in the living room. The place is not airy and doesn't have much ventilation so fans or aircon is required, plus there are no windows apart that allows air to come in.

The bedroom with the balcony's bed which my sister slept on was very soft and my sister wasn't too happy about the bed, however the other beds in the other rooms were fine.

I also left a precious necklace and a portable battery bank, I left on a sunday and I messaged Mei, she said she will post it to me, its been 5 days but Mei says she has been very busy with work, I have yet to wait. Mei has been great in terms of communicating on whatsapp.

The only other thing was we had a baby but no electric kettle so this was inconvenient when making bottles food etc, and we were not told that there was a switch inside the cupboard to turn on the gas cooker.

My mom said it would have helped to have salt and pepper in the house, basic necessities.