Hosts were very helpful, friendly and accommodating in arranging checkin time and keeping our luggage for us after checking out. The flights of stairs were indeed a bit more challenging than anticipated, but we managed! I felt the cleaning could have been just a bit better done (tiny details like visible dust on bedside light bulbs) but the bathroom and kitchen were impeccable. Only disappointment was when we washed clothes--the washer did not seem to spin dry properly and left the laundry a lot more damp/wet than we would expect. This was compounded by finding no clothes pins available, so we could not hang the clothes to dry on the outside lines. There was, however, a large drying rack and we managed to get the clothes dry using that in proximity to one of the space heaters. Otherwise, everything worked well and we had a great stay.