The apartment is in a great location; yet, curtain handles were broken, main room does not have air conditioning, there was no toilet paper, no cleaning facilities during COVID-19 times (i.e soap), no towels, no blankets (we had to bring them ourselves or to pay extra), and for the first time we had to leave a 250€ security fee that was withdrawn from the bank and return after 9 days. However, the most unpleasant situation was the nasty treatment of the people handling the keys to us.