Maria who lets the flat has employed an agency to organise this flat. Not good. Communication was bad. We had problems sending through copies of our passports. Check in time is 5pm and check out 10am. Ridiculous times.
We arrived & on opening the door were hit by extreme heat. Heating had been set to over 25. This was maybe in an attempt to dry the wet and damp bedding. Bed linen & towels were wet. Contacted agency & they offered to bring dry ones round the NEXT DAY! Luckily we were travelling by campervan so we had our own to use. I see a previous visitor also had an issue with this. Some of our sheets were actually soaking wet!
We requested a 2nd set of keys so my husband could go out cycling. They said they'd deliver them - they didn't.
Basics were missing hand soap (kitchen) kitchen roll, kettle etc. Empty olive oil bottle left. Wifi info incorrect. 2nd bedroom - has no storage. Lovely flat apart from agency involvement - Milenial.Immo