Carole was a pleasure to deal with and her flat is well-located with a great view. Oddly, one of the beds had no linens when we arrived, and both bedroom duvet covers were not recently washed and had hair and dust and such. We let Carole know about the missing linens and she promptly came by and dealt with that. I would suggest more frequent duvet cover cleaning though, and equally important, a better host investment in higher quality pillows, bed linens, bath towels, kitchen towels, and other basic items. I think it would go a long way and would bring the apartment closer to hotel quality. Again though, Carole was a pleasure and the location is great. Nice visit overall.