I am sorry, but this is how airB&B should NOT be, in my opinion.
I payed Hotel prices (2 nights 180 euro’s), for a great location and lovely view. But the apartment lacks every trace of love, charm and hospitality.
It appeared to be owned or atleast managed by a company or intermediary and although the girl who gave me the key to the appartement (which you have to pick up elsewhere in town) was very friendly and probably just doing her job, it all seemed very impersonal.
For a company who’s credo is “more than sleeping” you would expect there are some basics in the kitchen such as tea, coffee, salt, peper, cooking oils (so you can start your holiday with a cup of tea rather than shopping errands). Furniture and kitchen appliances were very basic (IKEA) and plants were plastic. Several broken or missing items (such as the kitchen sink plug, the lid of the only pan, the rolling curtain). Theere was plaster from the ceiling all over the bed, which seems to show that no one had bothered to check the state of the place.
Bed to me was comfortable but for tall people, quite short and blankets very minimal. Very sparse printed information for visitors about this lovely town and surroundings.
I think Flateli could do with boosting the love or putting down the price. Or both