Gemma ensured someone was able to meet us for check-in, as we were arriving later in the evening and with a vehicle (which can be hard to navigate in the core of Lloret de Mar) - she even directed us to a parkade where our car was safe during our stay. Gemma came by the next day to meet us and made sure everything was alright, which was much appreciated as we had difficulty keeping a WiFi signal. She recommended some local places to visit which were great. The place itself was absolutely beautiful and as described. The location is amazing, just one block away from the beach and in the heart of the action. We were there over the weekend (and during a festival), so if you're a light sleeper I recommend ear plugs. Overall highly recommend!