Okay - how's this: My husband, a friend and I stayed in Helene's gorgeous villa for 8 nights in August 2018 to celebrate my 50th birthday. We thought it was cozy, spacious, relatively comfortable and tastefully decorated with many lovely touches. The village of Ullà was peaceful and beautiful with a large mountain nearby for hiking. There was however no air conditioning. We were appreciative of the fans, but they were noisy and only blew around hot air. The upper level (kitchen & lounge) has one door leading to the terrace with two large windows that don’t open, so there is little air flow. The terrace is lovely in the early mornings and late evenings (we witnessed some stunning sunsets), but was relatively unusable during the day as there is no shade. The listing stated location was "waterfront" but it is actually a 10-15 minute drive to the nearest beach. It also stated that shampoo and toilet paper are provided, however there was none upon our arrival. Shops are close, but we were unprepared (and I had to do shopping on my birthday which was an inconvenience). Also, the host did not greet us - understandable as she was away so a neighbour did. He was lovely, but the wifi password was not advised, there was no instructions given about rubbish removal, appliance use (coffee machine, washing machine, dryer, barbecue & dishwasher), where to find what, etc. In Helene's absence, an instruction/orientation manual would have been helpful. The neighbour showed us where the pool was - about a 10 minute uphill walk from the villa. It was beautiful, but not very clean and was busy and noisy with locals and their children, so we only used it once. It was attached to a great Spanish restaurant with good food and wonderful hospitality. It should also be noted that parking for villa is on the street outside and is not a dedicated space, so first in, first served! We only managed to park outside on the day we arrived. On the day we departed, we had to watch until the space became available, then move our car for packing. After we left, I received a text message from Helena about some some clothes I had unfortunately left in the villa. There was some difficulty coordinating a time, I was told that her husband was unable to be reached and I could pick up clothes maybe later that afternoon, then it changed to I think he might be going to Barcelona (although helena could not reach him still apparently) but we drove back to the villa anyway and who should be there but Helena’s husband. He looked very surprised to see us and did not want me to collect my clothes. I was also advised there were "oil stains" on the concrete floor - I was confused as I only used hair oil in the bathroom. Communication on this issue resulted in some rather foul language and personal insults (about my age,...