Multiple major issues began upon arrival to the property:
1. Power went out to the entire house when light switches turned on
2. Power went out to the entire house when washing machine was used
3. Spigot in kitchen sink broken, unusable
4. Promises were made that these would be fixed both verbally, in writing and via voicemail message (attached). No fixes until 24-28 hrs later after we had to make multiple requests.
5. At no point could we use the washing machine to finish a load of clothes washing without the power going out. The issue was never resolved during our stay and we couldn't wash our clothes. The power continued to go off intermittently during our stay, was never resolved.
We were promised a refund by the host (also in attached voicemail). I was told we would be refunded. We have not been refunded the whole amount. We need to be refunded the whole amount. Listen at 1:31 when Kathinka says "you will be refunded all the money." We have NOT been refunded all the money. We have been lied to.