Let me begin by saying that the apartment is as it shows on pictures. Cosy, super cute, clean, and comfortable. Went there with my 10 months baby, husband, and my sister and partner, and we all fit perfectly well. Location is perfect to walk around Alp, and to go skyping as its just 10 min by car away from main slopes.
Having said that, this is not the nice full Airbnb experience (and I talk knowingly as I have used Airbnb thousand times, in places like Istanbul, San Francisco, Melbourne, all across New Zealand...). This apartment is managed by a real state agent that has thousand other apartments -or at least looks like they have thousands because during check in agents complained they had everybody coming in same time and were too busy, as apparently they have put same check in hour for all of them.
TheThere was no previous apartment visit - and usually I don't care about that unless there are specifics to know about the apartment such as difficult to find (had to pick up keys at the agency and then spent good amount of time trying to find it until agent came and showed it to us),or kitchen does not work if you don't pull up one of the electricity fuses (spent 30 min trying until we called agent) or toilet sit as well as the bedroom rolling shutter we're broken and for the last one we had to put pillows to block daylight and be able to sleep. If agent would have come all this would have been solved and addressed.
Secondly, they run the apartments as hotel, meaning that check in and check out times are as strict as they come,despite we requested a bit of flexibility due to he fact we came with a 10 months baby. Even if we came punctual, because check in or all apartments are at same time, keys were not ready.
Last, always communicate with them via phone or WhatsApp, zero responsiveness via Airbnb app.