Just before departure was messaged by Richard and asked for additional cash upon arrival, as Airbnb had incorrectly applied a discount? We had no other formal booking agreement and I booked with a discount applied, not appropriate.
I appreciate our flight was delayed, however Richard left us waiting for an hour to get in, he had no contingency plans to provide us keys while he was busy elsewhere.
Upon arrival Richard told my teenager son off for having his shirt off and for being on his phone?! Very inappropriate.
Also Richard told us to limit use of the air con to a set temperature?
The apartment is not suitable for families, renters are not welcome at this complex and the pool rules dictate no drinks, food, chairs, jumping in, balls or inflatables or unaccompanied children under 14 allowed, only we were told off (repeatedly), residents used chairs, played with balls, ate and drank. We had to sit on the grass.
The area is unsafe, there are frequent disturbances in & around the apartment and complex & people on the actual apartment terrace during the night. Police sirens outside frequently and the entrance was often littered with cans, underwear & vomit. We had swimming clothing and beach items stolen from the apartment terrace.
I would not recommend Richard as a host or the apartment to families.