Our family enjoyed staying at this apartment on the top floor for several nights. There is a lift/elevator for you or your bags.
The location is great. It is a short walk to all the shops and restaurants and the main beach. Luckily it is located off the main drag so the apartment is on a quiet street. The unit does not have air conditioning but there were lots of fans and the cool breezes with the windows opened helped out. The washing machine was an added bonus as well. Overall the unit was clean and had lots of room, I would stay here again.
Josep met us as the apartment and gave us the keys as well as a good explanation of how everything worked. My Spanish is poor but it was fine. We were able to understand everything we needed and were able to ask a few questions using Google Translate app and Josep does know some English as well.
Just an FYI, parking anywhere in Tossa can be little tricky. We double parked by the apartment to drop our bags, then I drove parked the car in a free lot by the municipal building / football fields. The town of Tossa has a website that shows where you can park and explains the different parking locations and costs in town.
I should also mention that Josep was quick to respond to any questions. Luckily AirBNB translates messages automatically. Enjoy your time in Tossa.