The apartment is not all polished and fancy but as shown in the pictures. We thought it was very good value for the price. All rooms are very spacious. The main apartment has ACs, the extra rooms not which can get very hot in summer. The kitchen is stocked with the very essentials and the hot water regulator for the showers can be tricky but over all we had a very nice stay in the heart of Besalu (perfect location!). The communication with Violeta has always been quick and friendly. We would recommend this place!