Good communication with Anna prior to trip. We didn't get to meet Anna but met her daughter and partner who were both very welcoming and friendly. Fantastic apartment overlooking the River Onyar in heart of the old city. Couldn't have asked for a better location and it was wonderful to be able to sit on the balcony in the early evening watching the world go by below as it was a real suntrap. Apartment is up 3 flights of stairs and is exceptionally clean. Hairdryer was very useful. We were both really pleased with the standard of accommodation. Good pastries downstairs at L'Exquisit.