We did not meet Violeta but her sister was there to meet us and she was more than accommodating nothing was to much trouble. The apartment was quite basic but good value for money and just what we expected from the description. The shower could do with inproving as it is purity hard to use it with out fluxing the bathroom.
We would recommend this apartment if you were stopping in Besalu for few days and require a good valued no frills but spacious accommodation right in the centre of a beautiful little market town.