Communication and check-in/check-out was fine, but unfortunately the business mislead us and intentionally used photos from a new, more clean, more updated apartment. The apartment we received, Apt. 12, was very different as per the photos. Apt 12 was not clean, it was a different configuration, had a very old bathroom (dirt, rotting wood, mould), and the bedroom and kitchen were old, and of a different style (compared to the photos on the listing). It was also on a different level compared to the photos. The host also tried to force us to pay deposit and tax in cash, which goes against Airbnb rules, See https://www.airbnb.co.uk/help/article/2523/how-to-add-taxes-to-listings and https://www.airbnb.co.uk/help/article/140/security-deposits.
Thankfully Airbnb was able to refund 50% of the cost. Actually my first, and hopefully last awful experience with a Host on Airbnb.
I would not recommend staying here.