The view from the apartment is amazing, it is the best feature. We were excited to visit, however the experience was disappointing. The instructions we were given by the owner to get to the hotel complex were very poor.
The apartment is clean, but really needs some attention. The shower does not drain properly, the bedroom window cannot be opened properly and the ladder on the bunk bed is not secured at all. This is a safety issue (especially for children). A cable in the kitchen needed to be replaced after one use of the stove. While Dom arranged for 2 electricians, it was disruptive and could have been avoided if the connections were better placed (feedback from the electrician).
This meant no working fridge or stove on our first night and next morning. Dom did offer a small reimbursement which was appropriate.
We were also disturbed by a Hotel worker looking for a water leak (more than once), and dog poo in the shared hallway, which was only removed when we complained. It had gone unnoticed.
The complex is old and beautiful, but large and not well managed. There is very little support for guests. While this is not entirely Dom’s responsibility, if you want a peaceful and uninterrupted holiday, with basic things in place, choose somewhere else.