the host hide important and relevant information!
we booked a house which includes heating and fireplace with no conditions what so ever.
the host doesn't mention at the house rules that the woods for the fireplace is an extra charge, and the control of the heating is in her hand and that she is limiting the temperature to 21 Celsius which doesn't hear the house . and if you want to raise the degrees you need to pay extra! and even if you agree to pay, she still doesn't rise it, only with one or two degrees more, which is absurd when outside is -3 degrees and you are freezing to death at home. she was so rude to us with her answers! when my husband ask her to raise the temperature she told him that in her opinion the house is heated enough and he can wear more clothes and cover our daughter with jackets and blankets!! she told us "it is not a five star hotel" are you serious?? she told us that if we want to raise the temperature we have to pay her extra. she didn't give us any choice only to agree to her condition because if not we will be freezing! the worst thing was that even after we agreed to pay and she still did what ever she felt like with the control of the heating. eventually at the bottom line, the house was not suitable for Winter vacation!