The positives: The house itself is absolutely beautiful with breathtaking views. It was large enough for 7 people and everyone had enough space. The location is great and you are only a 10-15 mins walk to the beaches. The garage was very convenient and fit two cars without problem. The house is well decorated and has everything needed in the kitchen.
The negatives: The house is not well maintained. There are many damaged or non-functioning things in the house. The pool deck has many loose boards, the paint in the pool is chipped throughout and is need of major maintenance and cleaning. All the pool deck furniture is damaged with dirty pillows etc. The bbq grill is rusty and was extremely dirty. We tried to grill and the gas container was empty. This was a major hassle and left people hungry as we had to throw away food we couldn’t grill after thawing. The bathroom felt dirty and smelled horrible at all times (sewer). The rooms also had strong mold/moist smell and it was really difficult to get good sleep. There are sooooooo many bugs, mosquitos and ants being the most annoying. We had ants even on our beds. This house is in need of an exterminator! The laundry room needs a deep clean. We tried to use the washing machine but it was too dirty to even attempt, the smell in the laundry room was probably worse than out of the bathrooms.
The letting/renting agency responded to some of our complaints, but refused to address others. We had to contact them because we had no soap, trash bags, hairdryer etc. the provided this the next day but there was no sense of urgency or timely response.
It is really a shame that such a beautiful house is so poorly maintained. We will not be back nor do we recommend this property or the Sa Punta Letting Agency.