Host is an agency but they were nice when we went to pick up the keys. House was ok but not what we expected, if you see the pictures it seems pool is close to the house and that you have those views from the terrace, but terrace is small and super narrow. There was no light outside so we couldn’t use the bbq, wifi didn’t work, everything cluttered in the kitchen... and a few details that made our stay ok but not the best.