Maria was always reachable but not cooperative. I reported that the flash button of wc was broken, yet she never taken care of it. All she told me is if I bend over the flash then it can move little bit as if I use a wc as a very first time :). As a result for the whole stay we used the bucket of mop. Not a joke at all :) Anyway the location was perfect with a staining view. Yet the furniture and bed was super old and not configurable at all.