One bed was missing two bed slats and a third was broken; the sliding door to the largest bathroom was broken and did not slide, so it was unusable for showering or bathing if you were not traveling as an intimate couple. Laura was responsive and extremely pleasant. Joël chose to ignore my email when I registered the above complaints. I don't know if it is an Airbnb policy during the covid crisis, but there were no sheets or towels or dishtowels. This was August 2021. In July and August 2020, in more or less the same area, we stayed in Airbnb apartments that provided sheets and towels despite the same crisis. Importantly, the announcement indicates--even today, 27 August--that the apartment has the "équipments de base: serviettes, draps, etc." This is false. The announcement also indicates that renters will be charged 15 euros if the apartment is not left clean and orderly. Renters are advised to leave the apartment as they found it when they arrived. The apartment was filthy when we arrived. I sent Joël photographs via Airbnb's messagerie. He chose not to respond. We washed all the glassware, flatware, dishes, pots and pans. We cleaned the refrigerator and the bathrooms. We did not clean the oven, which we did not use, nor did we wash the pots we did not use. Joël should pay my partner, who also vacuumed and mopped the entire apartment before we left. I would not stay here again.