The house is ok, a bit overpriced for the servís it has but I understand is August. When we arrived the bbq was missing and we had hundreds of ant inside the house because it was a dry food stain in the floor. We had to call to the agency and spent the evening at the house waiting for everything to be fixed. Cleaning service was totally overpriced, 140 euros and they didn’t even include sheets and towels you have to bring your own ones.
But the worst experience has been with the Belvilla agency. In 10 years using Airbnb I’ve never experienced such a poor communication. We wanted to extend two days our stay but it was imposible to talk to them and have a proper communication. They didn’t bring me assistance through Airbnb messages, they asked me to call to a number in Netherlands under my expenses. This number redirected me to Airbnb again. After many many tries Airbnb custom service has to decline me assistance because they didn’t answer them either. So even though the house was available we couldn’t manage to stay. As ridiculous as it sounds…