Initially, Carmen was very nice. But we had the worst Airbnb experience ever!
The pictures are from the entire house, not what you get. We got a different room, very small. The bathroom was separate (had to cross a different room) and dirty, one towel was with blood (not washed), the fireplace and couch on another floor, no table or small cabinet in the room.
That's not all! I asked about the internet connection (because I had to work during my stay) and said I don't need to worry. In fact, there was almost no internet connection. She apologized, asked me to cancel the remaining nights (5) and promised to return the money for one night we paid extra due to cancelation policy. After one week, she said Airbnb didn't pay her, afterwards she said there was internet and I had no reason to leave. She stopped replying to my messages and didn't return the money as agreed with us and Airbnb support. I ended up paying 122 euro for one night and had to find a hotel for the following 5 nights.