Walking the camino de ronda we found ourselves at 7pm after an exhausting day of mostly uphill walking in a small village with no where to stay. I contacted Ana and she responded immediately and very kindly offered help including picking us up! Unfortunately it turned out she was farther away than we thought and in the wrong direction so we had to cancel, and here again Ana was very responsive and helpful, including contacting airbnb to ensure the cancellation went trough!