My first poor review of a place - and it pains me to write this as a host ourselves. This unit has tons of potential if they can address the issues this management company has, and fixes to the unit itself.
Prior to arrival, this host has you communicate with them multiple times to align a time to greet you. We even had to call them again when we were 10 minutes away, so they were there. On arrival at the exact time, no one was there to greet us. We called multiple times, left messages, texts, etc without a single reply. It was nearly 100 degrees outside, we had multiple suitcases and this is in a VERY busy area. AFTER 30 ADDITIONAL MINUTES, she finally showed up without even so much of an apology, only saying" I've been busy" This didn't set the tone well at all. We were soaking wet from sweating in the blistering sun, while panicking where the host was.
When we entered the unit, there was no explanation at all, of anything inside the place. We asked basic questions, like how to operate the A/C and she couldn't answer. She knew very little about the place saying "Sorry, it's new." She didn't even provide us with WiFi information. We had to call the agency again to get that information. There was no booklet with information, local area, - zero.
She then tells us we have to pay a $150 euro "deposit" that was never stated in the listing, and said it was required before she can give us the keys. We had no choice in the matter, and informed AirBnB about this action.
The place itself is very new, and also VERY lacking. There was NOTHING in it - regarding essentials, tutorials, anything - except for hand soap and bath soap. No sugar, salt, pepper, NOTHING. For the "coffee machine" they leave a single Nespresso pod. Apparently you have go and find Nespresso pods if you want to make your own - along with cream, sugar, etc - since the cabinets were completely barren except for cups and bowls.
The decor is also completely lacking. There's basic Ikea furnishings, very empty walls, and not even a full length mirror. The master bedroom is actually two beds pushed together - so you're aware. The unit is also not very soundproof - you can hear the neighbor sneeze, and everything from the busy nightlife outside, and down 8 floors.
You should also know that drivers will not pick you up or drop you off here, and you will be walking 5-10 minutes to a taxi or uber, since it's on a pedestrian street.
Again, this place has potential, but some serious adjustments need to be made. We didn't feel comfortable at all in this place, communications were terrible, and there's nothing in here that makes you feel like there's any care in what they're providing. Add some basics, essentials, mirrors, etc and it has some potential if you can get past the noise.