We had a fantastic stay. The apartment is very well looked after and had everything we needed. The beds were comfy and there were different weight of bedding available, which was lucky as we experienced a mix of cold stormy as well as very hot weather during our stay. We enjoyed a mixture of cooking in and dining out. The location is unbeatable, within walking distance of everywhere. And despite proximity to the very busy and sociable Plaza Merced we were not massively disturbed (only as much as you would expect on a standard city street). We were very aware before booking that it was the 3rd floor without a lift, and we were ok with the stairs, with a small collapsable buggy and a 3yr old who could walk up. But it would not be as suitable for someone with children that need to be carried, or regularly carrying other heavy items.