After having to wait 30 minutes outside to meet a key holder (despite messaging them and calling them multiple times when our plane landed) we were greeted 30 minutes later than we had arranged with our 2 year old daughter at 10:30pm. Being the laid back people we are , we still paid the 10 euro ‘late check in’ fee and didn’t complain to the key holder , although we could have…
What followed that night was the worst nights sleep we HAVE EVER had in a hotel or Air B n B. The tenants directly opposite us (also Air B N B guests) made the most horrific levels of noise from the hours 9pm-2am, then again 6am-7.15am the following morning. We attempted to communicate with the host and the key holder during the night about this; sending videos and recordings. We had to sign a rule sheet about noise when receiving the keys. The host has done nothing about this and refuses to reimburse us for our first night of absolute HELL. With 3 sleep deprived children. We are so disappointed.