There was a loud sound through the night every 5-10 minutes (mechanical - perhaps a water pump). The host did not know what caused it but it was nearly impossible to sleep without earplugs, and you can hear the noise through earplugs too. The building also is noisy and you can hear guests come and go. Fran who met us was very friendly and responsive and understanding of our flight being delayed. No towels when we arrived but they brought them the next morning. Location was excellent, close to the city centre.