Both Juan Josè, the owner, and Bei, the manager, were extremely helpful and available from the very first contact to the end of our stay. The apartment is super well-located (practically 50 metres from the cathedral, 10 minutes walking from Muelle 1), very spacious and very clean. It also has good facilities (lift, Wi-fi) and we were also provided with a cradle for the baby. The only reason I do not give 5 stars is because, for long stays in winter, the apartment is not bright. I guess however that in summer or for not extended periods (we stayed 3 weeks) it is not a problem.