The check in process was very difficult. I was given instructions to download an app, which I did, but the app did not work upon arrival. Even if it had worked to open the front door, I was not given an apartment number or floor for where we were staying. Once we entered the apartment we saw that the shower in one bathroom was disassembled. Maintenance was very nice, but they had to come back twice to fix the shower which was clearly unusable when we arrived. Also, the air conditioning was not strong enough to cool the entire apartment. Especially the back bedroom does not receive cooling.