The apartment is quite nice. On the pictures the apartment looks just a little a bit bigger but you still get what you see. The parking was a nice bonus. The arrival information was not accurate though, pictures were not matching the situation in the building. I hope they improve this. It took us quite some time (15+ minutes) to find the place with all the doors.
The cleaning was OK, there were some minor things which we did not like but overall it was OK.
The thing that I really did not like was the communication. They did not respond at all to our small cleanliness issues but also not to our bigger checkin issues. To be fair, it was at 01:00am and I cannot expect them to be awake at all, but the next morning we just got a standard message. They didn’t give an answer to my messages.
The next morning I put the key back in the locker box. But apparently, it should have been left in the apartment. Instead of asking where the keys are, they told me to bring it to their office (6,5 hours after checkout) and if not, they would take it from the deposit.
Also they said: we want to give you a refund in exchange if I don’t leave any review… It left a bad feeling.