Very helpful and responsive hosts, clear instructions and directions for check in and the check in process itself was straight forward and simple.
The apartment itself was beautiful. Very well renovated and clearly with a very high end finish. It was spacious, clean, comfortable and I have no complaints about the accommodation itself. Except, it was NOT the apartment I booked! The pictures clearly showed additional amenities in the apartment, namely a bathtub which was a specific requirement for us. Upon checking in and entering the apartment, it was clear there was no bathtub. When I queried this I was advised that there are 2 duplex apartments, one has a bathtub, the other doesn't. I was also advised that I should check the list of amenities in the apartment!
I really feel this should be clearer in the listing to avoid future disappointments. It should be on the person listing the property to get it right, not the customer to have to check and double check everything!