Natalie was lovely and was really easy to communicate with right from the moment we made the request to book, it was really easy checking in and out. The apartment is lovely and in a really central area of Malaga, perfect for my sister and me and really easy to move around the city, I'd definitely recommend it. Our only downside was that we didn't find the beds very comfortable and hope that they will get some new mattresses or mattress toppers for future guests.