At first Ana was very kind, hospitable and communicative. But everything changed once it turned out her washing machine was broken.
Before arrival, Ana ensured me that I could use her washing machine and that the laundry would be dry in the evening. When the machine was finished, we discovered that the laundry was soaking wet. It turned out the machine was broken. Ana offered no solution to dry the laundry and on top of that she seemed to be very angry at us, which made us extremely uncomfortable.
That evening, we had to find and drive to a laundromat ourselves to use a dryer for our soaking laundry (having to leave early the following morning with no possibility to dry our laundry that day). We were only able to go to bed at 2 am. As a consequence of this, the lack of time to prepare my travelings and the still-damp laundry, I had to reschedule my trip.
We got no help whatsoever from Ana to solve a problem caused by her failing washing machine, even worse, she became uncommunicative in general, not only then, but also when we came back from the laundromat late in the evening, and even the next morning. A few days after our departure, she asked us to pay €180,- for the broken machine. Mind that she didn't inform us before that she felt we were responsible for the broken machine. This was very unpleasant.
A few other things to mention: Ana's house has a great location because of the nice neighborhood and its proximity to the airport. It has a good price for what you get (assuming you don't need to use her washing machine).
Ana told us we could check in at 13:30. However, the room was still occupied upon our arrival, and we could only get in more than three hours later, without any mention of how long it would take.