The flat itself is very well equipped you can find anything you might need during your stay. It is spacy enough and has very comfortable beds. Good location with a lot of services nearby (supermarket, bakery, pharmacy etc.) The problem is to find the parking place mainly in working days. The garages opposite the building were constantly fully occupied.
We experienced troubles upon arrival when we waited in front of the house for 40 minutes. We had the instruction to call the host once we get to the door but nobody answered our calls or messages. The host's mobile was set up to voice messages and the same was for his back-up. We just continued receiving chat replies that someone should open the door remotely . Finally we were able to get to the building only thanks to another tenant entering the house shortly before midnight.
When we used the shower in the first bathroom upon arrival the waste water flooded the second bathroom, I reported this issue approx. 1 hour after our arrival but received the first answer only after second reminder next evening. The reply was that this was the issue in the whole building and that this should be fixed which however apparently was incorrect. The drainage was blocked in the flat not in the building and the host sent us the technician only on Friday noon after our third reminder (The issue was reported on Monday night and Tuesday morning. In the meantime there was no communication or proposal how to fix the issue and no reply to my question how this discomfort will be reimbursed or compensated. On top of this the technician was sent on Friday noon and we had to change our plans for the day and postpone our trip outside the city. In fact we spent whole week by cleaning the bathroom after each shower and we could not use the shower properly - we tried to use only limited amount of water to avoid flooding. Instead of fast resolution of the issue or proper communication we continuously received automatic messages including the one on Thursday that we were expected to leave the flat no later than Saturday at 10.00 a.m. or we would be given a penalty - with the explanation that the host must prepare the flat for the next guest - I stress here that this was at the time when the drainage was still blocked.
This technical issue combined with poor communication unfortunately made our holiday experience unpleasant.