Viviana was very nice and gave me a great check in experience with all the instructions I could possibly need. Whenever I needed help she responded quickly and offered immediate solutions. As mentioned in other comments, the street below is very noisy so I suggest earplugs if you are a light sleeper. Each room is rented individually so there is a chance you’ll be sharing the home with other visitors. Thankfully my neighbor was very friendly and I had no issues!