Stayed at this location with 4 adults and 2 children from 9-16-2018 to 9-26-2018 listed as Penthouse Cathedral Terrace WIF 2BR. The good points to this property included a great location in El Centro, a good air conditioner that kept the apartment cooled during some very warm weather, dependable WIFI and a nice outside, but small, terrace with a beautiful view of the Cathedral. The average points to this property included a respectably stocked kitchen with all the necessary appliances and reasonable sleeping accommodations in the two bedrooms. The most serious problem we had with the property was a very poor response from the property management company to a serious problem we had with the opening the flat with the keys we were given. On our second day the key set we were carrying would not open the door and we did not have access to the property for over 9 hours. Traveling with a 4 year old and an 11 month old made this quite problematic and upsetting. Eventually, it was resolved but the time it took to solve the problem was unacceptable. We would give this property a positive recommendation if the response to our only problem was well taken care of, but, it was not.