The apartment was in a good location for exploring Malaga. Building is security locked and we felt very safe here. The space of the 3 bedroom apartment was very good. Lots of towels and sheets provided. I have used Airbnb for 8 years in 4 different countries. This is the first one which was managed by a rental company instead of the owner. You must arrive at the rental office blocks away to check in and obtain keys. Then you have to walk several blocks with your luggage to find the apartment on your own. Dealing with a neighborhood you do not know, navigating with luggage on old streets with lots of traffic was very frustrating. I have always had the host greet me at the apartment and show me where everything is and instruct me on using Wifi, washer, AC etc. I had to make a second trip to the rental office to obtain WiFi password. This is also the first apartment I have rented which did not have a few groceries provided for the first day such as water, juice, bread, coffee, milk, fruit. In my previous rentals we have had all of this and sometimes more. The apartment needs more attention to detail to be a 5 star in my opinion. The cleaning crew are not detailed, floors and showers had to be cleaned by us before we were comfortable there. We just didn't have the personal attention of the owner which is what I have always experienced and expected again this time.