We have just returned from a very enjoyable three week stay in Victor Y Diana’s apartment. Part of the reasons for choosing this accommodation was the excellent reviews from previous occupants about the service they received from Victor. We now know that those reviews were well founded and we are happy to add our comments to the list.
We arrived late in the evening and Victor was there to greet us. The shops were closed and as requested he had supplied food and drink provisions for us.
He showed us around the apartment which was small but exactly as we expected and as described on the web site. He showed us how to safely use the ladder to access the roof terrace. My wife and I are in the senior citizen category and found no problem using that facility which we did every day.
We were unable to connect our mobile Huawei mobile phones to the WiFi but our laptop connected immediately. Victor then showed us how to marry our laptop to his smart TV to see films from our Netflix account.
When we told Victor it was our first visit to Malaga he gave us a brief introduction on what to do and where to go. He later sent us an email enlarging on those details.
Before he left he said he was available at any time if we needed help or advice. He also said he would return in one week with fresh towels and bed linen. A week later he phoned to arrange a time for his visit. From then on throughout our stay he always phoned to arrange a time for his visits and the time was always to suit us. He was meticulous that his visits should not impinge on our holiday time.
As time progressed Victor’s visits became longer and longer. He spoke good English and we discovered we had many interests in common, particularly DIY in our respective homes. We feel now that we had developed a friendly relationship rather than a business arrangement.
We have no hesitation in recommending this accommodation to any prospective holiday maker and are confident they will enjoy the five star service from Victor y Diana.