Very disappointed.
Didn’t know it was the third floor- told host I was travelling alone with a baby, no lifts.
Had luggage- she also knew I was flying from uk.
Host did not tell me the situation with finding a key in a separate building to access the room. Both on third floors- again I travelled alone with a baby, had to carry her up and down and leave my bags in the street at 2am.
Called host several times before she answered- told me she was away in Denmark and that I’d just have to get the key “it’s only two minutes away” she told me several times- never mind the fact I had the baby with me.
Her other guests had no idea where the keys were or the situation with late arrivals either so this info it isn’t as clear as Christina is making out.
Eventually accessed my room with a key thnks to people from both apartments help- there was a man in my bed, he’d decided to switch rooms!! Not his fault, of course, he had no idea that room was booked. So we slept in a used bed finally at 4am.
Awful experience. If you’re a solo traveller with little luggage then I’m sure it’s not a big deal but for me it was- and she definitely knew my situation, which is why I am most annoyed.