I didn't meet Fernando, but he was always at the end of the phone or responded quickly to an e mail if I needed him. The loft apartment was perfect. Spacious, clean, very comfortable and centrally located in a lovely quiet neighbourhood. Accessible to beach, supermarket, shops, bars & restaurants. Extremely reasonably priced and no pressure to check out, on day of departure. Fernando regularly checked to see if there was anything I needed. A perfect host without intrusion! Shame I didn't meet him, as he sounded very nice!