The communication was terrible, the first day of arrival we stayed somewhere else. We could only check in after 16u. So we were walking with our stuff around until we could check in. After some debating we could check in a little bit earlier. We were on our way to the appartement when they told us that check in and picking up the keys was on the other side of town. So again we were walking around with our stuff. We arrived and got a key. We went back to where the appartement building was only to find out we could not enter the building. We got our roomkey but not the key of the building, that key was in our room. So we waited until someone had to enter the building so we could finally go to our room. The room was smaller then it looked on the pictures. The location was good but we would NEVER recommend this airbnb or go back just because of the horrible service.