Berny was very nice - good communication about arrival time. He let us in at 2am, when our flight landed. Fixed the hot water immediately once we messaged him. He also tried his best to see if we could keep our suitcases in the apartment until our late night flight. Great location (we walked everywhere), very safe to walk in the nights, very clean. Has an iron, hairdryer and all the essentials you will need. Will definitely stay here again :)