Ramon was waiting for us on arrival as we had supplied our approximate arrival time. He greeted us warmly, helped with luggage, took us up to the apartment and explained all we needed to know about how things worked within the apartment. He also made suggestions about attractions we might find of interest in Malaga. There were plenty of useful leaflets displayed on a table just inside the apartment. He then took us on a short walking tour to orientate us with the locality and where we might find places of interest and good restaurants and tapas bars. The apartment was just as described, clean and well appointed. We couldn't have chosen a better location or apartment. He was gracious enough to allow us to stay in the apartment after check out time because no one was checking in and we had a late flight. On departure Ramon came back to say goodbye and went beyond the call of duty, helping us take our luggage to the nearest taxi rank. We left feeling we had made a friend.