The apartment was fantastic and in a brilliant location. The check in process is a bit chaotic with telling everyone to return at the same time to collect keys. We did not initially have a cot as requested (soon rectified), the hot tub not having water was a huge disappointment and completely unacceptable, again rectified but there was no explanation provided. Although not much could be done with the nesting seagulls it would have been appreciated to have been advised before arriving rather than being attacked each time we used either terrace. Also more can be done to prevent seagulls nesting in the future. The stay would have been perfect but iloftmalaga did let it down somewhat.