PROS
The location was wonderful, right overlooking the sea. We felt very welcome at the beginning—the hosts were present to receive us.
CONS
The problem happened when a pipe leaked in the building and our apartment was without water for one night and the next half day. While this is not the hosts’ fault, we found their response was shoulder shrugging and statements like “these things happen.” The inconvenience my kids and I faced running around trying to find offsite bathrooms (in restaurants and rest stops) was unacceptable. What’s more is that it turns out the host had a notice of some sort stating that the water would be out and they failed to inform us of this. Despite all of this, they refused to reimburse any portion of this stay!
Another issue was that the host kept on communicating via WhatsApp rather than on the Airbnb site about this issue. This was despite me stating that I wanted to communicate via Airbnb.
All in all, the place is very nice but the hosts’ response to an unexpected situation that significantly inconvenienced their guests left a lot to be desired. Definitely would not come here again as there are many other places in Malaga to book.