Communication was excellent. Juan and Alina emailed info and a guide on Malaga prior to our arrival. We were met by Alina who showed us around the accommodation. She was friendly and welcoming and had kindly provided us with coffee, tea, biscuits, milk, water and many other provisions which we really appreciated. The flat was clean, cosy and quiet. As others have mentioned, the shower is superb. We thoroughly enjoyed our stay and would definitely recommend it to friends and family.