I am rating this apartment even though they moved me to a different one. So this rating applies to the apartment I’m writing a review for, the one I originally booked. I’d like to state that I’ve stayed at various Airbnb’s all over there world and never had this experience.
Before my stay, I was communicating with multiple people, one over email, one on WhatsApp and one their the Airbnb app. It was very confusing and I let them know that it was confusing as I was getting asked the same questions about my arrival on each medium. After agreeing that I would use WhatsApp (the person who would hand me the keys) to let them know of my arrival, we agreed that I would text them when arriving at the train station, 20 min from the apartment, so they could be there waiting for me. I did not hear back when I texted them at the train station and when I called upon arriving at the apartment they told me there was confusion and would arrive in 15 min to meet me. They arrived almost 45 min later. I had enough time to enjoy the circus of construction happening right outside the building. Walking in, I was lied to me face as she told me “the apartment faces the other side of the building, you won’t hear it”. Sure enough, I look outside and I’m right in front of the construction (drilling and hammering really loudly). She also lied and said the construction doesn’t start till 10am. I said fine, I’ll be out by then.
Everything seemed fine at first and then at night I realized the walls are paper thin. Don’t plan to sleep well. The building is full of Airbnb hosts so it’s a lot of late night arrivals being very loud. I was also up all night because the air conditioning shuts off in its own after awhile. I had to wake up three times during the night to turn it back on because I’d wake up drenched in sweat (was not on a self timer). It’s possible this is why everything smelled like sweat and mildew. The sheets smelled so bad I couldn’t sleep. The top blanket they offered definitely wasn’t washed because it smelled like sweat and body odor. To top it ALL off, drilling and hammering from the construction started at 7am. Basically, I didn’t sleep.
Luckily, when I explained this to them, they were nice enough to move me to a different place at no additional cost. However, this review is for this apartment I originally stayed which I do not recommend unless there is no more construction and they find a way to fix the other issues. I would ask about the construction before booking.
Overall, they’re a management company with various apartments that care less than an individual owner about the status of their apartment or the experience of their guests.