This is my first bad experience with Airbnb.
tldr: I am now suspicious of the "super host" labels and such, because I am not sure how one can get it if they are not able to maintain their apartment and to navigate a conflicting situation.
I spent only 1 night there of 3 planned and left asap in the morning.
I checked in late, around 10PM. During the check-in the host was responsive and handled it well overall.
First issues I met soon after check-in and contacted the host. They answered in an inconsiderate manner (e.g. suggesting me to go to a store for missing amenities or implying that I did something wrong).
I was tired and went to bed just to discover the rest of the unpleasant things in the morning.
With all the discomfort and required maintenance the place was just far below my expectations and comfort level threshold.
I wrote the host about the issues. Packed my belongings and left asap. They never responded.
I am still waiting for CS investigation to finish.