I prefer not to write any review then to write a bad review. However, our 6 nights at Blue Sea House with terrace was too disappointing to ignore- especially that we were paying just under €92.00 a night.
These comments address only apartment #23 - Blue Sea House has more than 1 apartment in the building.
On the positive side, the apt is well located, even tho it’s a steep walk up the hill, with a terrace and sea view. During our stay, it was also a quiet location. Nearby is a Carrefour supermarket, the beach, and buses to Malaga’s historical center.
However, on the other hand, the apartment is sub-standard- bare bones minimum at best.
Advertised on the Airbnb site is:
Salt, pepper and oil provided in the kitchen. There wasn’t any.
Soap in the bathroom. There was none.
A small investment into better cooking utensils is necessary.
In addition, we were 2 people renting for almost 1 week.
There was a press coffee pot that made 1 cup. (Jonathan, Raul’s colleague, supplied another coffee pot)
1 teaspoon
1 water glass
Once informed the following morning, Raul offered to drop off another teaspoon, water glasses and coffee cups.
The worst was on day 2 discovering what appeared to be a dried blood stain on the duvet cover. I only noticed it when I aired the duvet and flipped it on the other side.
Raul blamed the cleaners, informing us they were new and he would have a meeting with the cleaning team. He did not offer to replace the duvet cover with one without stains.
It’s easy to blame the cleaning team for all the lapses and mishaps, but where was the quality control? This is a business and Raul, as manager, should have checked on the condition of the apt before new paying guests arrived.
Overall, the apt was not clean- dust and dirt behind the bedroom door, dirty cabinet below the sink, etc.
Raul offered us a 30% discount on our next trip to Malaga “for all the inconveniences,” he said. Surely he knows we would never consider another stay at Blue Sea. The decent thing to have done was offer that 30% discount immediately. And he did not.