Carlos met us on arrival and provided us with information on bus lines and stops, wifi, everything we needed. When we had difficulty with the wi-fi, Carlos came over, and followed through on getting technical assistance for the problem. The apartment was clean, quiet, the building was secure, the furnishings very nice, and a great location. Carlos did everything we asked for and was a wonderful host. I would definitely recommend this apartment and Carlos highly, and would stay here again.