Communication with Paula was very good; she seemed like a very nice lady but not professional. The location is decent as it is far from the center but very close to the train station. However, the bedroom DOES NOT have air conditioning even though the listing claims there will be air conditioning. If you are coming in the summer, it will be difficult to sleep due to the heat. There are cats in the apartment, and they shed a lot. The bed, chairs, couch, kitchen, everywhere was covered in cat hair. In summary, friendly lady but the worst Airbnb we’ve stayed at.