Alfonso and Raquel were VERY accomodating during our stay. They provided us with a high chair (looked new !!) and a crib for our 6 months old baby.
The communication was super good.
We forgot one of the keys inside the door so we could not enter anymore but Raquel and Alfonso solved the problem.
We really loved El Palo. It’s family friendly and not touristic at all, and very authentic if this is what you are looking for. Lots of shops, groceries, restaurants near by and a nice walk to downtown (1h on Banda del Mar)