We stayed at the flat for two weeks (4 adults and 2 small children). The location is fantastic - very close to the beach and a walking distance to the historical centre, either via the park or along the port area. There flat is on the 9th floor but there are lifts in the building and so it is fully accessible. Two of the bedrooms (one with double bed and one with twin beds) face the road running along the beach and so they can be a little noisy, especially when one is not using the aircon but instead has the windows open. The other two bedrooms (the master bedroom with double bed and the small bedroom with two single foldable single beds) face the back of the building and so are much quieter. There is air conditioning in the flat, which I understand is an absolute must during summer months (we visited in October).
Raul responds to messages very quickly and is always very helpful.
The entrance to the flat is on C. Arenal and so, if you are in arriving by taxi, you need to ask the driver to drop you off in C. Arenal. There are multiple Gates to the development and your Gate is located on C. Arenal.
The kitchen is newly refurbished and has an oven, a microwave, and and induction hob. There is no kettle there (we ended up buying one in the shop nearby). There are some basic cooking utensils available and some basic cooking pots and a frying pan.
The flat was quite dusty when we arrived. There is no vacuum cleaner in the flat.
Generally we enjoyed our stay much. The flat is in an excellent location and it is good. If it was cleaned properly and the kitchen would have been equipped better, it would have been excellent.