Francisco is a charming man. Friendly, but not overbearing. He was very accommodating with regards arrival and departure times (even though my phone wasn't working, and we arrived about 20 minutes late) There was only one set of keys available, but Francisco made sure this wasn't a problem, and we were able to arrive back at different times and still get in. It wasn't made clear if we were allowed to use the kitchen and living room, but this wasn't so much of a problem on a two night stay. Francisco is obviously very proud of his city and was keen to give us some helpful tips and advice. It felt very much like we were renting a bed in someone's home, but this is what we were expecting and we were respectful of this.