Carmen and her husband assisted me all the way during my stay, they even allowed me to drop my baggage before check-in. The flat is very well located, the shower is excellent, AC works properly, strong WI-FI. Things to know: it’s on the first floor and there’s no elevator (Carmen’s husband was there to help me), the window faces the hall so I kept it closed during the whole time (I did the laundry on the first day and it wasn’t dry by the end) which increases the odor inside. The only really negative thing, was the smell and body hair on the bed, cushions and bathroom.