We entered the flat on Tuesday 28th at 16:00. We took a shower, and we were walking bare feet on the flat. Our feet were black with dust from the floor. There was no sponge, but the owner got us one.
Then, while reviewing the kitchen to know what could we do for dinner, we noticed that the "toaster" Was filled with grease and dirt. Same with the plates and casseroles that were sticky
When we entered the flat, communication was good. Then, at the end of the day, I communicated with Ines to tell her that the floor and plates and cutlery were dirty.
She called me for 15min explaining that she did not understand, that it was the first time, etc. At this very moment I repeated her that it was fine and could happen. We were in the city center.
We got home and then this was the moment it has gone to hell as we saw coackroaches in the kitchen, on the cupboard below the sink. We managed to capture one.
This appartment is just not adequate for a long stay. Or better said, not adequate at all as it is dirty and infested with cockroaches. Ines accused us to have brought them in her flat as we had an hiking day just before entering the flat. As a local woman, she should know that cockroaches cannot survive the very hot temparatures at El Torcal in july. There's no chance whatsoever to have brought them in her flat. All our others Airbnb were SPARKLING CLEAN compared to her flat. It is just dirty (floor, plates, toaster, sink, etc.)
Plus, not having air conditionning is just not bearable in the hot summer of Malaga. Place was also full of mosquitoes, we just had a fan to cool us down. We sweat all Night long and we did not sleep because we were scared of the cockroaches. Every drop of sweat woke us up as we feared it was something else running on our skins.
Bed is not confortable at all. And it still smelled like men perfume, another proof that the cushion was not changed/washed (only the cloth around it maybe)
We washed our clothes and Ines accused us again that there was water under the sink because of us. She said that we didnt close the door well. Let me tell you Ines, if the machine was not closed, it wouldnt have even started.
She was basically trying to put the fault on us everytime.
We did not stay the 4 nights of course. We left after one Night of NO SLEEP AT ALL.
We had an agreement before leaving to get 150€ back on the 200€ paid.
She reimbursed us 3 nights (110€) but she kept 25€ for THE CLEANING FEES (laughable) and the night spent in her flat.
The apotheose was when we left. There was workers on the street working below our windows in the morning.
She told me under her mask : "Follow me, I am gonna lie to them". Then she started screaming at them telling them that we were leaving because of the noise they were making. Absolute Joke!!!!!
Then, after our agreement, she just blocked me on WhatsApp. Very nice woman.
Fortunately I could speak spanish so we could limit this scam.
Don't lose your time.