Company who run it are very communicative, allowed early check in etc. really helpful.
Good points to note / reiterate
- the tub upstairs is literally just a tub with a weight restriction, on the edge of the building with no real barrier - do not come here with young children
- the second bed is a sofa bed with hardly any padding - not ideal for long stays at all
- there is black mould in the bathroom across most of the ceiling
- its obviously used a lot so there are lots of repairs, all of which I sent to the company before sending this review who didn't say they'd action the repairs