!!!!!!Avoid at all times!!!!!
At first communicating seemed ok.
I asked her if we could enter the house earlier because we had an early check out in a place nearby.
But that morning I got really ill, making it impossible for me to pack and leave early. I contacted her inmediately to tell her about my situation and explaining that I would be in touch when I would know when we could arrive. This situation was out of our control because of my sickness.
Later in the morning she called me, annoyed and even angry that we weren't there yet. Mind you she only speaks Spanish, luckily we speak some so we could understand her. I told her very clearly that it is absurd to expect us to have been there when I told her so clearly that I had no clue what time we would be able to make it. No compassion nor care, nothing.
When we were on our way, she told me her son would meet us since she had to go to work.
Her son also only speaks Spanish. He was so distant that we did not feel at all comfortable nor welcome.
When he left, we looked around in the house as you normally do. We opened the kitchen cupboards and appliances as the dishwasher and such. My god, we've never experienced something so dirty in our lifes.
The dishwasher had a smell like there was a death animal in there. There was visible dirt inside there. The washing machine was the same. In the freezer was old food from someone else. The showers had dirty corners, edges and jointing.
Seeing this all, we looked at each other and in 10 minutes gone we were. We decided not to stay there for one minute more. We didn't have a plan B at that moment but we both felt that we shouldn't stay there. I think using that kitchen would make you seriously ill.
I cancelled our stay and we left. She called us and told me that you can't expect a house to be fully clean always. Then she said she hadn't looked in the dishwasher. Well there you have the cause of the problem - how can something be clean if you don't look in it, nor clean it?
We called Airbnb and they were very very helpfull and kind and understanding to us. They assured us that we made the right decision not to stay there any moment longer. We had taken pictures of everything, I sent these to Airbnb and they gave us a full refund under the Aircover.
So don't book here. I think it's only fair if this place is removed by Airbnb and Maria will be banned from using the platform. Using airbnb can be such a great thing, meeting new people, getting a great experience that you don't get when staying in a hotel. She misuses the platform and doens't belong here nor in the Airbnb community.