We are puzzled by the other reviews. We always enjoy interaction with people when we travel and we found that Viviana preferred not to talk. She answered our questions, but not much else. We stayed 3 nights and on the third we decided to leave her to speak first if she wanted to. There was nothing. No "How was your day?" or even "Hello, Good-bye". I have lived and travelled in Spain, so there was no issue with language. When we arrived we were directed to written instructions entitled " Rules for a Co-Existence". It was a list of rules. No "Welcome" or "Enjoy your Stay", just rules. The same written in Spanish so, again, no problem with the language.
The other reviews are correct in that the situation is perfect for Malaga. The room and shower room were clean, airy and light. The rest of the apartment was untidy and we didin't feel welcome. Reading the other reviews, there was clearly there was something about us, although we've never experienced this before!
If all you want is accommodation in an accessible area, then this is for you.
One more thing: my wife cannot bear lifts. The stairs are dark at night. There is a light on each floor, but you have to feel your way to the next floor in the dark to switch it on. Not good in case of fire!