We enjoyed our stay at Victoria's apartment. The apartment was a great location, and very clean and comfortable. It is on the 2nd floor, so there are about 4 flights of stairs to go up. It is about 30 seconds walk from Plaza de la Merced, so a great location from which to explore the city. We had a couple of small communication challenges, as we arrived 15 mins early, and the person meeting us planned to meet us 30 mins after the arranged time, so we had a brief stressful period not really knowing what was happening or being able to contact someone. However, everything worked out fine in the end and it seemed to just be a mix up. Also worth bearing in mind that the apartment key has to be horizontal to take it out of the lock. I've never found this before, so spent a while thinking we had got the key stuck in the lock. A simple thing, but worth knowing. Really liked the apartment and was happy to stay there.