This is a complicated review so I will start with the positive. Location is spot on. Apartment is charming with comfortable bed for two. We had no complaints regarding the facilities. Where things get complicated is that while Eduard tried to be helpful and communicative we had an incident at check in that ruined the rest of our evening. I will start by saying that part of it was our fault in that we had arranged a 4pm check in but did not arrive at the apartment until 436pm(36 minutes late. We had messaged Eduard an hour before our scheduled check in time regarding a question but then lost track of time and realized at 408pm that we were late. We messaged Eduard an apology and notified him we were paying for lunch and were making our way to his apartment. When we arrived Eduard was not there and we were not sure where he went as he had told us he was at the apartment. Approximately 15 minute later he arrived and we attempted to apologize for our lack of communication and late arrival. He proceeded to have an outburst that was both rude and in a condescending tone that was borderline yelling. He kept saying “no sorry” as we attempted to apologize on multiple occasions and dropping the F word. Simply put the experience was horrifying.
He later apologized in the messenger for his outburst and explained that part of it had to do with his wife waiting/picking up his child. I replied back, apologizing again for losing track of time and while it is wrong of us to be late, his response is uncalled for. Once again he responded with “no apology” because according to him you can’t lose track of time when we had messaged him an hour before our scheduled checkin. Like I said, he tried to be somewhat friendly and helpful later but the damage was done.
We are an easy going couple and have traveled all over the world and have never had an issue where we had been treated in such a manner.
Ultimately I would say if you think you are a perfect guest that doesn’t make mistakes feel free to stay with Eduard as it seems many people have had no issues and his place is solid. For us, I know that Eduard left an incredibly sour taste in our mouth and while we get that this past year has been hard with covid and a lot of other things, it never warrants treating people the way Eduard did.
I hope he learns from this encounter and can grow from it.