First the negatives:
My brief meeting with Fali was extremely unpleasant. He was rude, stressful and not someone whose apartment I would ever want to stay in. For context - he was angry and exasperated that I had turned the front door key the wrong way. Apparently doing this can lock you out of the apartment. Think about that for a moment. It is of course a ridiculous and dangerous situation to continually put people in.
There is a washing machine, but it is not for use whenever you like. For a fee you can ask to put your clothes in with the next load and it will be done for you.
The room is quite noisy with traffic and light sleepers might find this a problem.
Paying 1 Euro to use a towel is perfectly fair and is clearly stated beforehand, but doesn't exclaim hospitality.
The positives:
The place was clean and the room was bright.
The lady who welcomed me and checked me in was kind, friendly and helpful.
The mattress was firm and very very comfortable.