This apartment is in an excellent location right in the heart of the City, which we loved. We were disappointed with the check-in procedure. We had received a message with the code to the door, but no code to the building gate or info on which particular unit we had rented. I called the host but she was too busy to speak with me and messaged me with another name to contact. I had received the door code in a prior message, so we did not know that we were still lacking important info to check in. Also, the button to open the front gate from the inner courtyard wasn't working, so we would have to reach through the gate to press the code. My husband's hand/forearm were too big to reach through, so this presented a fire safety concern. Lastly, the host asked for PDFs of passports and date-of-birth information for all occupants, and while I understand it's common to provide passport info, releasing date-of-birth felt like a breach of our privacy and personal data security.