The location of the place is really close to the city center which makes it very convenient to explore the city. However, I did not have a good experience at all. Starting with communication which was non existant, I had to call them an hour before check in after sending messages for 3 days because they never sent me the details on how to get in. After arriving, the place does not look at all like the pictures, it is way more outdated, the sofa is dirty, the floors are in average condition, the coffe machine is not there, the bathroom door is broken, a few light bulbs are broken, the kitchen tap is broken, the place had a really intense smell of cigarettes. The bedroom is not a real bedroom as there is no door, so the person sleeping upstairs can hear everything and there is no real privacy. The filters of the air conditioning were so dirty we had to remove them in order to get fresh air. There are not enough hangers in the closet, and also we were 3 adults and only 2 pillow cases were provided, so I had to wrap my pillow with a blanket for the entire stay. Also, the hot water does not last for 2 baths, so we could never shower one after the other, which is really inconvenient. I called them a few times and no solution was provided, the customer service was not good at all hence, i had to contact airbnb support and complain. After i did that, they agreed to give me a refund for each night, as of course it was a long weekend and the city was super busy and i couldn´t relocate. In the end, i am happy with the result because thanks to airbnb support I ended up paying for the property what it is worth. I think they should definitely improve the conditions of the apartment, or advertise it in the right way. Sadly it was not a good experience for me, as I wanted a relaxing family holiday with my older parents and in the end the first day was super stressful. If I would have known all these details, I would have booked somewhere else according to my holiday needs. I appreciate the refund, but I wouldn´t stay here again unfortunately because the customer service was not at all what you deserve for the price you pay.