Very disappointed. Unfortunately, we weren’t able to go on our trip to Malaga in the end since our country (the Netherlands) gave a code orange to all of Spain due to the rising Corona cases one day prior to our arrival. Since we had people working in the hospital, it would not have been safe for us to go. I requested the host, who had a very strict cancellation policy, if he could refund us fully or at least partly but he didn’t accept. I understand that cancelling one day prior to the trip is not convenient for the host either but in these circumstances we would have expected sympathy from his part especially since some of us are working in the hospital. After having asked multiple times if there was a middle way possible, the host suggested for us to change the dates until the end of the year without cost. We sent the alteration request after which the host just disappeared. After having sent multiple messages for the host to accept the alteration request as agreed upon, he just vanished and our trip dates didn’t change. This way we paid full price and couldn’t even recuperate the cleaning cost we would’ve have recuperated if we’d canceled one day prior to our stay. We spoke to Airbnb and they spoke to the host but the host declined again. It’s a shame that in times like these, some people have lost their sense of empathy. I’m sure the place is nice and it looks great but we will never go stay at a host like this.