Contact with Cristina and Raul was very good and fast. They were also very flexible with check-in and -out times. They also gave us some good recommendations for cafe's, restaurants and places to go. The appartment itself is perfect for 2 people and has everything you possibly need. Also airco which we did not use since the temparature was not to high. The beds are a little bit on the hard side but this was no problem for us, but be aware of this if you need a soft mattress. We had a very pleasant stay.