The attitude and behaviour from Svitlana on arrival was appalling. Whatever you do, do not arrive too early, even a few minutes early. This is the reason for the low rating, I would have given her a zero if possible.
On a positive note, the accommodation is really good, very clean,spacious bedroom, clean and airy, very large kitchen area with everything you would need. A small shower room but adequate and equally everything provided you would need. The apartment is in a good location near to bus and train station.