Had not seen Elena, but we communited with Maribel. She was a wonderful person and tried to help us as much as possible. We were staying in this place for two weeks so asked for a cloth drying rack. Maribel tried to help us, but probably Elena said no. I do not know why. We also asked for additional towels and sheets, Maribel brought them to us. The place was clean, but the ants were seen quite a lot, so we had to be careful for our foods leave outside. The fry pan was too run-down to use. The location was perfect and very close to old city center such as Roman theater, alcazava, and Malaga cathedral. Supermarket, Dia, was nearby. Good place to enjoy Malaga old towns.