The apartment itself is lovely and a good fit for two people. The location is amazingly close to the beach and the city center!
The check-in was very easy (you open and close the door via an app on your phone) and the communication is great whenever you need anything during office hours...the problem starts when you need something after 6pm...
In my parent's case, they came home at 10pm and the door suddenly didn't open anymore. The app and code just didn't work and they couldn't enter the room. When I called La Recepcion, nobody answered and my message weren't responded to...
The next day, they sent a helpful mechanic who fixed the door within 2 hours, which was nice.
However, one of the La Recepcion team on the phone admitted that she had actually read my message the night before but didn't respond anyway because she said she couldn't do anything... but the thing is, that there was a manual key in their office which could have opened the door manually.
If I didn't live here in Málaga, my parents would have needed to sleep on the beach or search for another hotel in the middle of the night..
If the door/app works fine, you can actually have a lovely stay there.