Beautiful unit, very clean, excellent location. However, Host communication was very poor, e.g.,
- I had to ask him several times for check-in instructions and got them only the night before checking in.
- Even though I told him weeks before arriving that I’d be checking in very late (close to midnight), and after he told me “no problem”, he subsequently complained to me and started calling me names (e.g., “fussy”).
- Worst of all, when I told him the lock on the building was broken and that I was locked out, he admitted it was broken, said there was nothing he could do about it, and then blamed me for my inability to open the door. I had to leave and go to a hotel, he refused to refund the remaining two days of my reservation, and got extremely abusive towards me. Note: Air did send me a refund.