The host is very easy to get in touch with and kind. Very quick responses. We had a bit of trouble with the shower and they sent someone over first thing in the morning.
The apartment is quite a bit smaller than it looks in the photos. And the pull out bed is small and rather uncomfortable for an adult. The location is great - right in the center so an easy walk to everything. It does make for a pretty noisy sleep but nothing ear plugs wouldn’t fix.