Check in was a bad experience. We waited outside the front door of the building at night on a busy noisy street trying to get in. We called and texted Malaga Flats for 45 minutes without success, despite having notified them ahead of time when we would be arriving. Finally the owner let us in remotely.
The apartment was covered with dust, as though no one had stayed there for a while and no prep done for us. The A/C was blowing dust as well.
We tried contacting Malaga flats about a couple more issues, without response-
In the kitchen one burner of the two on the cooktop didn't work-- nothing done
In one bathroom, the shower head would not stay on the wall causing a flood when we first used it. We noticed that this was an issue brought up by a previous renter in the reviews and obviously this was never addressed .
No supplies are provided, like salt, napkins, paper towels, sugar, coffee, etc. The "dishwashing liquid" was actually the same liquid soap as in the bathroom.
In bathroom #2 the shower stall is so small that if you weigh over 180 lbs you will not be able to enter it. Plus it leaks onto the bathroom floor. It also had many ants crawling around.
We admittedly booked an extra 2 nights at this apartment. Not because we liked it so much, but because it was much more convenient for us to stay than to try to find another place at the last minute. Funny how Malaga Flats management was quick to respond to our additional booking request, but didn't respond at all to our complaints.
The location is ok, but on a busy street on the outskirts of the historic district with a local bus stop outside the door. It is about a 30 minute walk from the bus or train station. Not the greatest neighborhood though.
With new management, some cleaning up, new check in procedure, fixing the problems we noted, and some updates this could be a decent place to stay, but as of now, it is not.