I have stayed at this location for one month and I am giving this Airbnb 2 stars for a few reasons that really negatively impacted our stay.
I chose this place because of the good reviews I saw. i thought this would be a good place for me and my 2 year old. my husband helped check us in but had to fly back to the USA immediately after so it was just me and my daughter the whole time.
when I reached out to Ines to inquire about the Airbnb I had asked her a series of questions about the place. one being the location. I wanted to be closer to the historical city center, she gave me a street address but turns out after I booked it was a completely different address further away from the center. when I asked her about it all she said was 'sorry'. well I decided to overlook it as we were in a situation where we needed a place to stay the very next day and we're running out of options.
I asked if I could check in earlier and they did allow us to check in a couple hours early which was nice. when we got there Ines assistant Flor was the one to check us in. she was so rude and I felt we were inconveniencing her the whole time. when she saw the amount of stuff we had she just seemed annoyed and said 'wow you have so much stuff' I thought well I'm staying for a month and I have a two year old. kids need a lot of stuff. but she just made me feel so uncomfortable about it. she didn't bother to help us with our things at all, most Airbnb places I've gone they would at least help with the luggage. she just said why don't you and i go upstairs and your husband can handle all this! as if he's the bell boy! when we got inside she just kept saying how she didn't have a whole lot of time and needed to go somewhere else so it felt really rushed. then she had me sign some rental contract. I thought this was strange because I was going through airbnb and there's already an agreement between me and Airbnb.
anyways, after she left I noticed that the bathroom is only a shower when the Airbnb listing says bathtub. I decided to again overlook this.
that night when we went to bed I noticed the a/c was not working. well it got pretty hot that night so I decided to open all the windows. not realizing mosquitos are a problem during springtime in Malaga. my daughter ended up with bites all over her face and arms. I just felt so terrible for her. when I reached out to Flor the next day about the AC she told me that they needed someone to come and turn the AC on. said it was still cool outside so they had the AC off! well that's completely relative to the person that's living there at the time what feels cool or hot. i told her the listing said that there is AC yet they knew before me checking in that there wasn't ac. I told her that this was not right, it was hot and that I would like a partial refund for every night there isn't ac. her reaction was to tell us to vacate that very day if we weren't happy. well I have 2 year old, it is not that easy to just repack and up and leave when we didn't even have a place lined up! I told her we should communicate through the Airbnb platform. at this point if Airbnb team needed to get involved that there would be proof of our conversations. so when I brought it up to Ines eventually she did agree to give a partial refund for the nights without ac. we agreed on 10 euros a night. which ended up being 2 nights. they did fix it pretty quickly.
the second day I was there I noticed that there was a small ant issue in the kitchen and bathroom. tiny little ants all over the counters and floors. I told Ines about it and she just told me that other people never complained that there was an issue and that I shouldn't leave food out on the counter. as if I was the one attracting ants! she told me to buy ant spray. I had to explain to her that I just got there and all the food I bought is brand new and unopened. that I cannot explain what other people have said but that I was telling her and informing her now of the situation. eventually she did bring over some ant spray.
other than that the place is pretty small. I would not recommend any more than 2 people. there is a pull out couch to fit 2 more but it would take up the whole living and dining area right up to the kitchen. the frame around the microwave is hanging and looks like it's going to fall off anytime, which I did inform Ines when we got there.
the bed is decent comfort. the washer is a washer and dryer in one. it does give your clothes a weird smell when used with the dryer.
the location isn't the greatest but isn't terrible either. learn to ride the bus, it's the easiest way to get around. line 1 goes towards the malagueta beach area.
the street is quiet so that's nice however there is a dog upstairs that breaks all hours of the night because it's left alone. during the week the dog barks till 1 or 2 am. on the weekend the dog barked till 6-7 in the morning until the owners got home.
all in all I would not rent here again.