Vanesa was present at check in and checkout and showed throughout the whole stay an extremely helpful and service minded attitude. She was always ready to help if needed and answered immediately all my emails and calls. The apartment was very clean and well equipped. Especially the bathrooms were a pleasure for the eyes. The couch in the living room was a bit low for my old parents but we used some of the many extra pillows that were available. The place has a great location with two supermarkets Mercadona and Dia within 100m distance and on the same street, lots of different small shops around with all kinds of stuff, beach at 10 min walk and a bus stop with many lines only 1 min away. We bought a bus card from the Tobaco shop next to Mercadona which halved the ticket price down to 80 cents for one trip to anywhere in the city but we noticed also that there was a parking gate immediately next to the entrance should we have used a car. The information available on the website was correct.