The apartment was spotlessly clean and very comfortable, tastefully furnished and quite modern. There are a few steps in the lobby, but also a ramp to use instead if you have a heavy suitcase. There is an elevator to take you to the lovely apartment. Our written and phone contacts were with Pilar, who speaks English. On the premises we were met by Nieves, who speaks only Spanish. We speak a little Spanish and with that and hand gestures we were able to manage. Our taxi took us to the wrong location and it took us an hour in the hot sun to realize we were on the wrong block. Meanwhile Nieves was waiting outside around the corner. She was very patient and very kind when we finally arrived, hot and tired. And we were able to arrange for her to drive us the next morning to the airport for a small extra fee, well worth not having to hail a taxi on the street. All in all it was a lovely experience. Great apartment and great hosts.