Beautiful apartment in old Malaga. The office to collect keys was located quite a walk away and when you’ve flown in from the other side of the world with heavy luggage, it’s very inconvenient to have to drag your luggage thru the streets to the office and then from the office to the apartment. I would suggest perhaps having a staff member meet at the apartment for a better check in experience. Additionally, 1 towel per adult for 1 week is simply cheap. At minimal cost to the company you could greatly improve the guest experience by providing just 1 more towel per person.