Floor and surfaces were dusty. Encarna offered to send the cleaning staff again, what we did not want. In the kitchen the pans were dirty and greasy.
The electronic key worked well for my partner, but not for me. So this took quite some while, but Encarna was helpfull and available.
The (kitchen) equipement is really poor. We were only 4 people and did not use the kitchen a lot. Still 5 cutleries, 4 bowls, 2 cups, only 2 small pots.... Either you wash the dishes by hand or you use the dishwasher half empty after each meal. There was also no salt or pepper, no sugar, no herbs or spices, no oil, no vignaire, no tabs for the dishwasher, no laundry washing powder,... exactly 2 rolls or toilett paper, not enough laundrey pinces, no carpet in the bathroom, no towels in the kitchen,...
I do not expect a fully equiped kitchen, but to have no left overs at all from previous guests seems weird.
Anyway the communication with Encarna was good, the location is convenient next to the supermarket Lidl and in walking distance to the beach (10min).