Bruno changed our arrangements and allocated us another apartment 24 hours before arrival date. The apartment was fine albeit very small. We required cooking facilities as a matter of necessity as my husband is unable to eat normally and I had made this clear prior to booking. It was therefore very disappointing to find the apartment ill equipped to cook and a microwave which didn't work! He did replace the microwave the following day, but this didn't help at time of arrival after 7 hours travelling. Bruno was not sensitive to our needs at all and kept us waiting on arrival and departure. This resulted in a very stressful start to our holiday.