Mgt is very unorganized. And for such a new bldg the card access and air conditioning controls are terrible. I was also told I would be able to extend my stay after I had requested since before my arrival. I requested again at the desk when checking in and another email after that I finally heard back late in the afternoon if the last ight of my stay. I tried to extend and it was booked ! I had to totally change my plans. Just as well because the cleaning people showed up at 10 am the day before and didn't come back. So I only had one wet towel. It doesn't have to be that hard to manage these things. I own a small hotel in FL USA