Ana's home is lovely, high spec and decent location. However, our check in was pushed back and while Ana was flexible in letting us drop off our luggage and keep luggage in the flat after check-out, when we arrived she was entertaining a friend and had yet to clean the flat. She asked us to return 2 hours later after she had a chance to clean. When we came back to the flat, we could see it was not a thorough clean of the flat with hair in the shower and on her bedsheets that had a distinct odour. The toilet had not been scrubbed. It was little things like leaving the wrong wifi password and running out of toilet paper rolls that made the stay less than ideal. Beautiful home and I'm sure Ana can be a great host but not quite there yet for our stay.