We had plenty of issues with the place and opted to switch out after one night. It could be that we could not work out how things worked but if it was so non standard, instructions were mandatory. There was no hot water, the hob could not be switched on, and we could not for the life of us, work out how to open the sofa bed. We have stayed in may places with sofa beds and have one at home. Despite that, this one was unusually tricky. These were just the major issues. Plenty of smaller issues such as dusty blankets, uncleared utensils, etc that can be remedied quickly. Service from our host, Gonzalo, was excellent however, and he offered alternatives and did not complain too much when we opted for other options from Airbnb. Keys are not easy to obtain since it’s from a different office location. The road to the location that day was blocked, so it was more difficult than usual I think.