Sonja is friendly and available as needed. The room was neat, squeaky clean, comfortable and pretty. Lovely touches like a carafe of water next the the bed and a cold jug of water in the fridge, rusks for morning coffee/tea, candles and lighter for ambiance. The shower takes a while to warm up, but once hot has good pressure and is pleasant although the pipes are a little noisy! Although the view of the mountain is a little limited by the fence, it is still lovely and we had sugarbirds chirping right outside our window. What a treat! A suggestion would be a ceiling fan (we happened to stay over on quite a warm day), but we were still very comfortable. Overall an excellent stay and good value for money.