We arrived with unclear instructions when traveling with a car and it was complex to check in as we had to get keys from a safe in a postbox in the basement before we could drive our car into the garage. Inside we found soiled carpets, dirty windows and mirrors, food stuck to the kettle and toaster and broken tatty furniture with the inner coming out. Greasy finger prints over kitchen cupboards and appliances where previous guests have used the kitchen with messy hands. A dried up air freshener on the tv unit should have been thrown away months ago. The coffee plunger was broken. Only one wine glass between two of us and 3 other odd glasses all very small and one of them broken. The bathroom has a strong stench of urine coming from the toilet, it was very strong ammonia. The fridge was dirty and we found hairs in it. The kitchen blinds are filthy and caked with muck. The DSTV has not been paid so it didn’t work. The curtains were all knotted and the power supply next to the bed is broken. The lights in bathroom were broken. The cooker extractor filter is absolutely filthy and greasy. The advert for this place is not accurate. It was very filthy and we found it most uncomfortable so avoided being there as much as possible. The parking was a mission as we had to use two lifts and walk 15 minutes to get from the car to the apartment so it was very inconvenient. The owner just kept saying he didn’t know the place was this bad and promised me a new coffee plunger which never came.