So after booking we received an message from our host that we have to pay an additional R1000 Refundable Breakage Deposit.
"Dear Guest
Thank you for booking with us. Your arrival time noted. Do note we charge a Refundable Breakage Deposit of R1000 payable on arrival Cash or Card. Your Deposit will be refunded via bank transfer within 5 days of Check out upon inspection of the Apartment . I lwill send your map location via WhatsApp shortly.
Kind Regards
Gerry"
We told him that this is not on and that we would like him to cancel the booking to which he replied: "Hi you welcome to cancel your booking with us". Fully knowing that we would only receive back the cleaning fee of R350 as per their cancellation fee.
We had to ask AirBnB to intervene.
Again thanks for them to call us and sort out this issue so promptly.