The home was great. Only gave the home a 4 because the AC was not working in one of the bedrooms which made for very uncomfortable sleeping conditions. Took a while for someone to come and check it out, only to find out that it was a known issue. Then it took another full day to receive a fan. Asked for a small refund for the inconvenience, and the host failed to acknowledge that request. Tried the jacuzzi the last night and it was inoperable as well. But the place is just like the photos and communication otherwise was good.