The day before I left for my trip to Cape Town, the host informed me that they were no longer using Airbnb and although I had already booked and paid they were canceling my booking. When I asked them about why they did this and how I would get a refund they replied with some strange line of code and offered no consideration or apologies for the massive inconvenience the caused me.
What an awful way to deal with clients and I urge everyone to look for alternative accommodation as it’s simply not worth dealing with this horrible company.