Nick was super accommodating even when our schedule shifted slightly and we could not get there when we originally planned. He was extremely knowledgeable about the area and things to do. There was also a very descriptive and helpful manual about how to use everything in the house including the alarm. The apartment was extremely safe and the pictures do not do the view justice. We wish we could rate this apartment higher than five stars. We only stayed for one night, but wish we stayed longer!