Lavinia was a fantastic host, very attentive from the time we walked in the door.
We are a family of 8 adults, travelling from Sydney, Australia. This home in Camps Bay is 3 stories, located on a lovely street. The house itself is situated on a slope, so there are a lot of stairs. However, there is an inclinator to assist with groceries or luggage. The views are absolutely breathtaking. The location of the house is exceptional, and extremely safe. The house is very large, more than enough space for the 8 of us, as well as being beautifully decorated with some small touches to make you feel at home.
Upon arrival, we found that there was a broken lamp in one of the bedrooms, as well as 3 remotes were missing for the TV's. We contacted Lavinia and it was rectified the very next day (we arrived on Sunday afternoon, so not much could be done on this day). The response time was second to none. However, we do feel that a more thorough inspection of the house could have been completed prior to our arrival. Lavinia provided 2 bottles of champagne for the inconvenience, which was a lovely gesture.
The Housekeepers, Gloria and Matthews were excellent. Very attentive and happy to help when needed. Every day when we arrived back, the house was spotless.
There is a complete SONOS system throughout the house (which is great) and the TV's are all controlled via Control4. We are lucky as we also have SONOS throughout our home so we know how it operates. If you are not familiar with this system or are not tech savvy, please ensure you request education as it is not simple.
Only 1 of the bedrooms has block out blinds, so at about 0630-0700 the rooms become very bright. Not a huge issue as I believe this is a personal preference.
Overall, this is a fantastic home and we highly recommend. We look forward to staying here again when we return to Cape Town!