From the moment I booked, Willie made contact and went the extra mile to share a compilation of things to do in the area and during our stay. That guide was super helpful. He agreed to allow us to check-in early and although we ended up being late, when we arrived, he met us at the entrance and welcomed us so warmly. From then on, Willies service to us was nothing short of 5 star. He upgraded our room so generously, offered us some wine and accommodated us for dinner on our first night. Willie was kind, warm and went above and beyond to ensure we were happy and fully catered for. We really appreciated that Willie, thank you. And the breakfast which is included in the stay was delicious.