The room is as described and pictured. But we unfortunately had a very disappointing start. While check in at the front desk was smooth the rest of the details of where to park and how to to get back into the hotel from the hotel parking lot were not described. We ended up getting lost on the wrong flight of stairs (part of the other apartment building) as a senior Hotel staff member actively watched us walk towards the wrong flight of stairs part of the connected building and said and did nothing to correct us. Even though we were clearly hotel guests (Parked in cape lodge parking bay) we got stuck on the other side of the building unable to get back in, running up and down several flights of stairs with all our luggage. Staff were slow to respond and assist throughout the rest of the evening again. Very frustrating and disappointing service.