What a disaster- my family and I arrived to check in 15min early which was approved by the apartment manager. Upon arrival nobody was there, we waited for 15min and nobody showed up. I called and text her, she told me she was busy checking in someone else and is on her way, I should give her 10min. 20min went by, she still have not arrived. Long story short, she arrive a hour and 15min later, I called the owner while waiting and no response from them. I called Airbnb and they couldn’t get hold of them either. After she arrived she acted like nothing happened, I was appalled with the lack of communication and care they showed towards us. The location is not what is described in the listing, very noisy, dirty ghetto location, smell like urine down stairs where we were waiting for her. I ended up getting a refund back from AirB&B after going back
And forth with them and the owner for over 2 hours. I DO NOT recommend this listing to anyone.