Charmaine was a great host! She replied quick every time we had questions and we had a very warm welcome with loads of recommendations. She even asked us what we were interested in so that she could recommend specific restaurants and activities. The loft itself was exceptional. It's in an ideal location for travelers not renting a car. Uber rides were cheap and the hop on hop off bus is also recommended if you want to explore the city. The loft has everything you could possibly need. We utilized the kitchen a lot! Overall, could not recommend this loft enough!