We were greeted promptly by Julie, the co-host lovely, friendly and very helpful. Showed the unit and instructed us to a guidebook that Bryni had created. The location is super convenient, very close to all the major attractions and restaurants grocery stores. The apartment is exactly as depicted in the picture, super comfortable bed, fresh linens and even beach towels. Although it was my oversight when booking I didn't realize I did not ask for A/C but the temperature was comfortable and a fan was provided which was a Bonus! My only point would be that I did not realize that cable was not included with the tv option. There is a tv but bring your own streaming device. (I will inquire on future bookings) did not affect our vacation it's just nice to have the option in the evening before bed. But would definitely recommend it and very pleased with the overall experience. Thanks so much for checking in on us and for your quick response always.