I do not write this lightly. It is my first time writing something negative here. I suggest you to search this place on web and pay attention to the negative reviews. They all match what I have experienced.
I got stuck outside just before 11pm and had to wait till 4am to get in. When I tried to talk with the manager next day, I believe he is also the owner and also stays there, he didn’t listen to me and said that another guest locked the door from inside, and it wasn’t his fault. I tried saying that that shouldn’t be possible or the keys that they gave to me should be able to unlock it. I wasn’t able to finish. He started shouting at me and saying that I was blaming him. I don’t know what to say. I think if a customer was stuck outside at night, one should only apologize and listen.