we loved the house, the views are awesome, the house has everything you need and is beautiful. Very private and local to beaches and restaurants. We have only marked this down as the day we were due to arrive. Our flight from Plattenberg was cancelled due to bad weather and rescheduled to fly from George on the same day at 5.15pm. We notified the necessary people what was happening, and we would be there at 7pm. Their response was that they wanted 350 rand cash for a late check-in. When we said OK and asked for a receipt, they replied, saying they would waiver the cost.
Our next experience was when we wanted some family to stay for the weekend and they wanted to charge us extra again. We had paid for the whole house, which sleeps 5 people and was told it was Air BnB's policy.