This the 15th Airbnb we rented in SA in the last year and we never had such a bad experience. The location and house is true to the pictures, BUT the condition of the house when we arrived was shocking. Many places were sticky from dirt. There were numerous not cleaned places. A dog smell all over the first floor. And a huge amount of dog fur under carpets, on paintings, in every corner of the house! I understand that the house is pet-friendly, but this was scandalous. After 5 days of cleaning by us and three visits by a cleaning lady, the situation went to an acceptable level. I asked the owners for a partial refund as a polite way to solve the situation. Unfortunately, they decided to claim that "all is good". I am saddened that the trust of our Airbnb community is weakened by this type of host. Highly not recommended.