Ron met us on arrival and showed us around the flat and took the time to discuss the various restaurants and things to do in the area. The kitchen was also stocked with some food (yogurt and cakes) and drink (milk, water, coffee, tea) as well as supplies for the washing machine (we were at the end of a two-week holiday and made use of this!). There was a folder explaining how everything worked in the flat as well as maps and guides available for the area. Ron also provided contact information should there be anything else that was needed during our stay.