Having booked this airbnb, we were relocated on the day of checkin to a property in the BoKaap area run by the same company. It was situated next to an ill lit open space frequented by hooded men who followed us down the road both in the day and evening. The keys were difficult to navigate especially given the location. The communication was poor to none - by checkin time we still had no address having messaged via Airbnb and by phone multiple times. As we were working, we had booked a place with a generator. There was none. The gentleman who checked us in told us we would receive a UPS - this never arrived during our 3 days. To be honest, we were appalled by the Airbnb service and the dangerous experiences we were forced to encounter in our short stay. Having stayed in multiple airbnbs in Cape Town and across South Africa, this was by far the worst. I warn any visitors staying in this property who want an enjoyable stay, do NOT to book with this company.