The accommodation is beautiful with a stunning view of the beach. It is located in a convenient area so it is value for money. It would help to specify that parking is Pre arranged as we weren't aware so we had to make use of street parking for the first two days. Check in can also be used as an opportunity to show the guest around especially where the pool is located and how to access it. The pool is not in the same yard as the apartment so it would help to highlight that. Some parts of the apartment weren't 100% clean.
Communication post check out can also be more transparent. The agency refuses to share an invoice of the deduction made on the deposit to clean the carpet.