The place is filthy. Carpets need to be sent out to a company for a deep clean, the couch has a nasty smell, hairs everywhere in the bathroom and bedrooms..
I’m not talking a week’s worth of dust.
I really wish I could share the pictures I took and sent to the hosts here. Also, if you need anything done speak to Ellen, Chelsea has no sense of urgency and honestly could not be bothered about my comfortability as a guest regardless of the fact that I spent over R17000 for 4 days. I sent her pictures of the absolutely terrible state of the apartment and she said she’ll have a word with her cleaner and that she can only send someone the following day ??!
They sent someone after i told Ellen I’ll be needing my money back for the remainder of the stay if nothing is done immediately.
Their cleaners attitudes are terrible and they lie. I don’t know, I’ll never rely on reviews after this because all the previous one are a complete opposite of what’s actually going on in that place.
The last thing is the open kitchen window, I was not made aware of the fact that people could walk past as in the picture it looks like an artificial backdrop of plants which is almost up against the glass itself and I got the shock of my life when the security guard walked right past with me getting a drink in my underwear at night.
They brought snacks to apologise for the dirty apartment but honestly they should’ve made sure it’s not a health hazard. After inhaling all that dust and everything i have a buildup in my chest and so does my 5 year old.
I just could not wait to leave.