The apartment is clean and tidy and well positioned in De Waterkant but my experience with Prop was not great. The advert for the apartment claimed "free on-site" parking, which was one of the main reasons I rented the apartment, but proved not the be the case. In addition, parking was on a "first come first served basis", which the advert also did not claim. Propr initially promised to drop off a parking card, which never happened, even after repeated follow-ups. I ended up bearing the daily cost of the parking, not to mention the inconvenience of having to pay for parking every time I entered and exited the building. Proper offered to compensate me for half of this cost but, principally, I struggle to see how anything less than a full refund can be seen as acceptable. As a weekly commuter to Cape Town, the owner of this apartment has lost out on future rentals.