This apartment is really nice and the location is good. However the upon arriving Luke was late. He helped with luggage but never took the time to go through everything with us. We did not have DSTV for three days, and was told by Luke the next day that the account had not been paid and it was out of his hands. Finally when I told him that I was going to look for alternative accommodation something was done. Upon arrival there was a blind in the main bedroom lying on the floor. After 3 days this had not been rectified and we eventually told them to just leave it as it was causing us too much hassle. I was truly disappointed that the apartment had not been checked before we arrived. Having to deal with these things was totally unacceptable.