The unit is lovely & in a great location - so many restaurants & other convenient places close by (walking distance). There is a lovely pool, private parking & the reception staff are kind & helpful even accepting deliveries on our behalf. There is DSTV & even Netflix which is great. Nice lifts which is great to get luggage upstairs & building has generator to keep lifts going & lights on in passages etc during power failures. However… this unit DOES NOT have aircon as advertised! The aircon units have been disabled to only work as fans. It was incredibly HOT while we were there & it was uncomfortably hot inside. The beds only have a fitted sheet on the mattress & a duvet - no flat sheet so that you can at least sleep with a sheet only. If you’re hot, you either sleep totally uncovered or you suffer from the heat under the duvet. We had to take the duvet inners out of their covers & we slept under the duvet covers only. The pots & pans were TOTALLY damaged & in my opinion not safe to cook in as the non-stick was scratched off down to the aluminium. They have no non-stick appropriate cooking utensils in the unit hence the state of their pots & pans. It took them 5 days to bring new pots & pans (we were there 7 days) & we incurred extra costs having to eat out for every meal. The kitchen has an oven but there were no oven gloves - a set was brought only on day 5 as well. There isn’t even ONE kitchen cloth to wipe a counter so bring your own cloths! The floors were FILTHY on arrival - after walking barefoot for a while on the night we arrived (we arrived at 7pm), our feet were BLACK! We were charged R1000 for cleaning & this issue was reported immediately but was never rectified. The floors stayed filthy for the 7 days we were there. Access in & out the building is a little problematic - they don’t provide a remote for the garage door so when you arrive you wait outside until the reception person opens for you. If they are busy with someone / something else, you sit in the car & wait. Same story to leave the building…. We had a power failure of just under 24hrs while we were there. They have some candles there but no matches or lighter. We are in South Africa - a rechargeable lantern for power failures / load shedding would be a great option to provide. But at the very least… a lighter or matches to actually be able to use the candles…
Ladies you’ll have nowhere to hang a long summer dress - cupboards only have half length hanging space. Apartment is needing some maintenance too - toilet roll holders loose & falling over, broken & non-functioning lamp, several blinds damaged to the point of not being able to open / close them. They are making over R100k in a month during the festive season but couldn’t be bothered to maintain, fix, replace anything… Overall very disappointing to pay what we did for what we got…