Checkin: Check in is easy. Property is managed by an agent Propr.
Location:The location of the apartment is great. However, as it is located right behind the Westin, it is very difficult to access the property if there is an event. This week,Mining Indaba& SONA happened. The road was closed and traffic was horrendous. It was a nightmare getting in and out of the apartment.
Apartment: The are 2 bedrooms. The master bedroom is fine.
2nd bedroom has a very tiny window with no air-con. The second bathroom has a rickety shower door at risk of falling as well as the bathroom sink tap that is broken. Upon complaining to the agent, we were told "the owner will not replace or fix"
WiFi: Wifi in the common areas - but the wifi does not in the bedrooms
Common areas: there are lamp shades that are broken and several light bulbs that needs replacing. Upon complaining we were lied to that it was replaced - which did not happen. The agent asked us to complain to AirBnB!!
Property is poorly managed.