To start we would like to say that our stay was good. There are however a few points from your advert that the house does not meet your specification.
The house is a 4 bedroom villa without a solar heated pool. I swam and the pool definitely was not heated. The walk down to the strip was how you described. The villa I would not describe as a child friendly location for younger children. The villa was only modern in the kitchen .
You then mention in the space that it is a 5 bedroom villa but it is only four bedrooms. The pool is not heated as advertised.
In your guest access portion you say that you have quality linen but this was not so. The blankets were not sufficient for winter and on top of this the electricity to the heater was switched off on occasions when deemed it right to do so. So you left my children with little blanket coverage and still had the audacity to switch off the heater so they were cold. If electricity cost was an issue you should have given us the option to keep the heater on. I would have paid the balance of the electricity. The zircons are sufficient to hat up hje villa either.
The ovenware not working when we arrived and there was no dryer as advertised.
Switching off the electricity without giving us the option of paying for it as stated has really left a bad taste in my mouth. This is not how you treat guests that are paying a premium and have stayed for a very long time. This is unacceptable. Lastly we had to buy wifi and install it as your wifi was mostly non existent or very unpredictable. This is not what was advertised and was a little disappointing.