Unfortunately, we were unable to check in to the Air BnB after an extremely unpleasant and aggressive encounter with security in the foyer of the building. A lack of communication and clear instructions led to major confusion on both ends which resulted in us being denied entry into the apartment we had booked and paid for.
In the future, I'd hope Kim informs her guests accurately on how to enter her apartment and also ensures the security guards are made aware of any guests checking in to avoid being treated like a criminal.
We did however appreciate Kim agreeing to refund us for the 4/6 nights that we booked for.