We had many problems at this location, and Propr failed as hosts in every sense, especially communication. These included: We arrived at 3pm as arranged to find the cleaners still busy from the previous tenants. Eventually, it was the cleaners who let us in at 5.15pm, not the Propr concierge. We received no instructions about the house/stay.
The house advertised air conditioning but there was air conditioning in only 2 out of 4 bedrooms (a dealbreaker, if we’d known). After searching, we found the Wi-Fi under a bed and turned it on. We had no info on how the burglar alarm worked and each time load-shedding ended, the alarm signaled. Propr advertised outdoor areas, however they were all unusable because there was no furniture. We had to request an additional power token because there wasn’t enough power for our stay. Overall the house is clearly uncared for: there are loose wires, missing oven knobs, broken blinds, broken door knobs etc. The upholstery and some rugs are filthy.