Communication - Max was efficient and answered all of my questions swiftly and effectively.
Location - Great location! Restaurants accessible via foot, and if you like a longer walk you can walk to the Waterfront etc. Note to self, coffee shops were not open early on the weekends as it is in the city centre. You'd have to explore a bit more further from the area. Kloof Street and Gardens aren't far at all via car, which was a bonus.
Safety - We felt safe within the building knowing that our car was parked inside the building, there was a permanent security guard and we needed the key card to access our part of the building.
The apartment itself - Splitting image of the photos. Great view. Very clean. Had everything we needed, from ironing board, to towels etc. The space was big and airy, and it was lovely to read outside on the balcony.
Value - With location, what the amenities offered, WiFi etc. I would say it was great value.
One minor downfall - The noise. It was fine on the Friday night, with a little bit of traffic and noise from the streets. However, on the Saturday, there was a party thrown next door. They were loud! We could hear their voices and music. My partner used ear plugs, I managed to get to sleep at about 2am. Please note, that we did not go to Security though, so I am sure if we did, they would have calmed down the party next door.
We loved our stay here, and would recommend it to anyone visiting lovely Cape Town.