The bath was dirty, there was a ring of scum in the bathroom from it not being washed by the previous person who stayed there. We reported the issue but they said it was an internal issue and the bathtub was stained like that when those were not stain marks. It was dirt marks. SCUM. We were 4 people and we had to use 1 shower because of the terrible condition of the bath in the other room. There are no cloths or sponges to clean the bathroom or kitchen (wash dishes, wipe counters). Some of the cutlery were not clean, I had to buy sponges and wash them again to use them. Especially during a time such a pandemic, this is unacceptable. TV was not working. They had the wrong remote and could not fix the issue while we were there. What is the point of showing a tv when there is no proper remote to operate it? Took a while to respond. Did not pick up phone calls. The maintenance guy did not come on time, on several occasions. That was an inconvenience because we had things to do.
Please ensure all spaces and areas are thoroughly clean, especially bathtub. Please add napkins and dish cloths and sponges to clean kitchen, wipe counters and wash dishes and dry dishes. Please add enough toilet tissue. Please ensure all cutlery is clean, with no food left behind on them. Please ensure unit has everything it needs from the beginning and not bring glasses halfway into stay as we had to buy cups when we checked in. Other than that, the apartment is close to a spar and spar tops which is convenient. Not too far from major areas. Modern unit with sleek finishes. Nice view. Unfortunately, we did not enjoy our stay.