great place to stay. very proactive and friendly communication, lovely welcoming (with wine, coffee, milk...) really great place.
we didn't know how the water could get hot and Rich responded super quick, gave us advise and also offered someone to come over (which wasn't necessary). so really a great and super responsive host. we could even check out later, which was super convenient for us.
So absolute recommendation.
when we were there the escalator did not work, which would be good to know in advance. but maintenance crew already worked on it.
there was no seating on the balcony, which is a pity so I would recommend to get 2 chairs and make the stay even better.