I have traveled extensively with airbnb and am not usually disappointed with a stay. But I was here. On arrival was told by Avril that there had been problems with the lifts. One was out of order and others took a long time to come. As the apartment is on the 18th floor, this became very irritating. Then there was no liquid soap or shampoo. Now I know that shampoo is not a “standard” item, but I have yet to stay somewhere where this was not provided. The water in the shower took a long time to warm up, and as we are asked to have short showers, I did not have a warm one. Finally, after having negotiated these frustrations I settled in to watch my team in the Champions league, only to discover that there were very limited options on the TV. No football. I had booked two nights, and decided that I did not want to stay another night. I listed these issues to the host, and asked if he would consider a refund. He refused, and I was told that if I wanted hotel amenities I should stay in a hotel. So I went online and found a great boutique hotel at the Waterfront for the same price I had paid for this. Sorry Louis, view is not enough.