I was debating writing this review, because I wasn't sure if Alex would leave me negative feedback as a result of the complaints I sent her. I hope she didn't, because that would be invalid.

This cottage has tons of potential. It's situated in a beautiful area, minutes away from vineyards. And has a private/gated serene setting. The issue is that place seems to be neglected by the host and when feedback is offered, she can be very defensive.

My substantial list of issues are as follows: 1) The beds are terribly uncomfortable. Alex claims that someone had the best night sleep of their life, which I find hard to imagine. My wife has a big family here and almost everyone tried laying down on the beds. They were just plain uncomfortable and the mattresses should be replaced. 2) The ad mentioned that wifi was available. I needed to have wifi for work. When I get there, I asked Alex about access and she said that her wifi was being worked on and would be unavailable during my stay. Instead of trying to make alternate arrangements for me, she simply directed me to the nearest cell provider to handle it myself. 3) The couches and chairs were terribly uncomfortable. Again, my wife has a big family and all complained about the cushions. The couch would sink right through and the chairs were much too stiff. Nothing was comfortable. 4) We booked the place for almost 3 weeks, but had to ask where the towels were. There were quite a few things we had to ask about, that would have been nice to put in some sort of welcome letter to the guest. Most places I have stayed have a really nice one-pager that explains where things are, local stores, important numbers, etc. 5) A/C didn't work and I told Alex it was probably the remote. She said she would get me batteries, but she never did. So we endured a few very hot days. Very inconsiderate on her part. 6) When we arrived, the towels and linens all had a pungent, stale smell to them. We had to get them washed before using them. It seemed like the place was cleaned when the last person left and maybe that was some time before we arrived. I think it's nice when a place is checked over before a new guest arrives. 7) Shower has a glass divider that leaks through the seal at the bottom. I mentioned to Alex that a shower curtain would be more effective. She disagreed. But the puddle soaked floor mat we had to step on every morning supported my claim.

All in all, it's a beautiful place. I just think the host is not receptive to feedback and the place seems neglected in some respects. If she could just be open to receiving feedback constructively and improve the experience she provides guests, this would be a highly sought after cottage.