Everything from the listing to the hosting was absolutely appalling. On arrival we found the Perspectives building where the apartment is in on a terrible street right across from a varsity and homeless shelter, resulting in loads of drunk and disorderly roaming the street. While waiting for check-in we witnessed 2 drug deals right at the front door. In the lobby we had to witness a man assault a woman accusing her of stealing his customers. One can only imagine… Concierge had to try break up the fight while we stand and watch. We immediately contacted Scott to inform him that we refuse to stay in such conditions. We reported the matter to Airbnb Support. Daily calls and feedback for 7 days, while Scott remains totally silent. Airbnb confirmed repeatedly that Scott isn’t responding to their investigations. We repeatedly asked to meet with Scott, but he refused. He made off with our full payment for a stay we never used. Airbnb saved the day and came through for us. Be warned!