The space I stayed at was lovely. Everything was available as listed and if it wasn’t, Sergio and his wife went above and beyond to ensure I got it.
Specifically when I needed extra pillows, I received them within a hour and when the the amount of light in the apartment was too much, they even lent me a sleep mask.
In addition to this, since I am currently on crutches, they organized for my luggage to be taken to my room and informed security and the building manager of this.
I even left some personal belongings behind and he was sure to inform me of this as well. It is a great place to be and the the corner store at the bottom of the building is sure to cater to any immediate craving you may have.