This apartment is stunning and well maintained. It was extremely clean and the location was great.
We did, however, experience several negatives. The communication wasn’t great and important info for our stay was only shared upon request, and only once we had already checked in.
The day of check-in, we were advised that the apartment would not be ready for our 3pm check-in (after being promised an early check-in of 12pm just the day before). There was no real apology, and we had to scramble to occupy our time on New Year’s Day while we waited.
Essentials such as coffee and sugar either weren’t provided at all, or were in some cases insufficient. A first in my Airbnb experience and this forced us to grocery shop for these basics.
The WiFi was also not working during our entire stay, which was not at all ideal. After reporting this, no real solutions were provided relevant to the issue which, based on the other reviews, it seems started days before our stay and was not prioritised.
Bit of a shame there were so many negatives as we were looking forward to this stay. Hope all gets resolved for future guests!