We walked in to the overwhelming smell of cigarette smoke. As non smokers this was extremely uncomfortable!!
We were told they would provide a cleaning lady the next morning but sent her with no humidifier or even a candle to assist in curing the smell of smoke. None of which was met with a resolve. Disappointing!
The apartment itself was really dirty, there were sweets and wrappers under the couch- this after being denied an early check in due to the apartment needing to be “thoroughly cleaned”. The cleaner was met with large amounts of dust and dirt after us having only been there for the night. Disgusting!