Alex was sharp to respond to any emails which made plans and arrangements easy enough despite tight timelines for turnover (this place is quite popular.) His trusted helper Cheryl seems to manage other similar properties in the same building as we saw her several times besides for key pick up and drop off. FYI she is quite busy so don't be put off if she doesn't answer calls right away. The building complex itself is a big unsightly brick behemoth but the apartment inside is just as pictured. It's so close to happenings on Kloof that it's a great find for convenience. Alex gives the properties just enough for a holiday respite so it's comfortable and kitted out just enough to feel like a calming space to rest while on a visit to Cape Town. Great sunshine sweeps onto the dining table and made breakfast so nice!