Check in was disaster had to wait over an hour for somebody to check us in then was told that they were unaware when exactly I was arriving hence the situation but nobody at propr cared to ask me for my time of arrival in the first place ..I arrived at the check in time as stated on the reservation and expected to be able to check in like with most places with no problem . There was no further communication from propr before hand to check what time I would be arriving . I was told by security downstairs many guests had the same issue when attempting to check into the apartments at 16th bree that propr manages therefore seems like this is a reoccurring issue you guys need to sought out asap .. The studio was nice and clean but couldn’t make most use of the balcony due to the dirty chair covers .