We loved our stay in Cape Town! It was very clean, as described, with beautiful views. The pool and community area with bar on the 27th floor was such a fun addition. The security downstairs and check-in process made us feel very safe. Check-in was easy. Having covered, safe, parking was a huge plus as well. We did not have any issues that required Jayson's response but I feel strongly if we had, he would have been very responsive. 10/10 recommend.