I booked Jacques's place to accommodate my family for a weekend stay and it was lovely. The check in and out process was so simple and straight forward. Jacques and his team have provided videos and explanations for any questions you may have, I found these pieces of content really great and helpful! One evening we did receive a noise complaint because we got a bit too merry (it happens, especially when people are on holiday) but the way in which Jacques dealt with it was extremely professional & pleasant. I would definitely recommend this beautiful apartment - it is spacious and is kitted out with great quality appliances. One thing to note, no fault of anyone, the location is on high level - one of the busy streets in Cape Town, so if you are not used to car noises it may keep you up. However, my family who are from a small town didn't have any issues with it for two nights. Thank you again Jacques & Team!!