The house itself is amazing. Definitely a beautiful apartment. The only issue is that parking can be very difficult to find.
The managing agent however is not so great. In fact I would not knowingly stay in a property managed by Kim and her associates again.
There was unfortunately a maintenance issue with the shower in the apartment and while I realise that these things are unforeseeable and the owner did all that he could to fix it as soon as possible, the reality is that it took 2 days to sort out and we had to wait in to allow the workmen access. We were then not going to be allowed to use it for a further 24 hours. When you’re travelling from abroad and you’re only here for 2 weeks, that’s a lot of holiday time spent sitting indoors instead of sightseeing.
We decided that we would rather not wait for the shower to be available for use but that we would move out early the very next day. Kim agreed to refund us for the days that we had paid for but not stayed for. I sent an alteration to the booking request and then waited. After being ignored, told different stories as to why the refund hadn’t been processed and basically just strung along, she finally refunded me but only part of the refund. I messaged her and sent a request for money. She said they’d look into it and get back to me and never did. She also then ignored all my messages. I finally told her I’d have to approach Airbnb to resolve the issue. They have so far had no response from her either.