love the furniture is of a good quality compared to the other room . Not happy that I didn't get an iron in the room as I was booked for 7 days going to reception for an iron for a long stay is inconvenient. 1 of the security/ receptionist is very rude and one thing I hate is disrespect please train your people on professionalism. Netflix account could not be used half of my stay and that was not attended to again even after I complained . You can't charge me for something I can't use yet you included in the bill. I also don't understand why there was no extra blanket in the room and I had to request it especially during winter. You did provide one but it had to be in the room on arrival it's cold. The place is fine I think there's just administration issues that need to be sorted for better experience for your guests but it's value for price I suppose 🤷🏾‍♂️