This was a huge disappointment. Before booking, I enquired about the condition as per complaints from previous guests and was told all was already dealt with. This was untrue, the condition was far from acceptable. From incorrect information for collecting keys to having to wait a few hours before the cleaners had finished the unit so we could move in. Lack of basic supplies, Pillows stained yellow from years of use. A sliding door off its hinges created a safety concern in crime-ridden Cape Town. A back door lock not working. The dishwasher not working correctly, Not purchasing enough electricity for the unit for the stay, and stinking bags of garbage rotting in the garage are just a few of the issues we encountered. It took them 5 days to sort everything out and a lot of the repairs like the dishwasher and door I ended up doing myself. They entered the unit when we were not there even after expressly saying not to.
I have documentation with pics. Avoid this unit and PROPR