We were relocated to another apartment due to their system glitch, because of the short notice it’s was hard to find another suitable apartment so we accepted to relocate to the apartment suggested, however it’s was the worse mistake ever !!!
The apartment did not match the listing, the place had so much problems and here are few … the fridge door did not close properly therefore the fridge was not working properly, the kitchen was not equipped properly, the bedroom stinks like sewerage exploded in the bathroom which the smell kept me awake at night not to mention the mattress was rock hard.
We reported our problems right away but the response was super slow and very frustrating.
After 3 days communication via email, and text we manage to cancel our next booking with propr, we were glad that they agree to refund us back for the next booking but the time and stress was absolutely unacceptable.