This was a fantastic stay, the only negative being that it was far too short!
Alex was very accommodating with our late arrival, friendly, and helpful from the moment we arrived, and available for questions and advice both before and during our stay in Cape Town.
The flat itself is in a fantastic location, within walking distance of a lot of the museums and galleries, the V&A Waterfront, the many restaurants and bars on Long Street, the Civic Centre bus stop (if you're thinking of getting one of the MyCiti buses from the airport), and telly just generally convenient.
It's in a secure block with 24 hour security, and all the gentlemen are the front desk are super friendly and helpful. I found the neighbourhood to be safe, and having the bustle of Greenmarket Square with its many stalls of SA products and souvenirs is definitely a plus.
It's also spacious, with a small balcony, and a great bathroom (I particularly appreciated the excellent shower - anyone with long hair will understand how annoying it is to wash it with low-pressure water!) with a lovely and clean finish. I personally also liked having a washing machine in the flat - it meant going home with mostly clean clothes instead of having to do that boring post-holiday laundry that is usually needed.
We were very pleasantly surprised to find a prettily wrapped present from Lorin with a personal note as well, which made us feel even more welcome!
We visited Lori at her boutique as well, and she is the friendliest person :) it was nice to know she was round the corner if we ever desperately needed her, although Alex was available and very prompt in responding - so really we never felt that we'd be stuck if anything happened!
If you can't tell already, I highly recommend the flat for its convenience and amenities, and the lovely Lorin and Alex for their friendliness and support. My boyfriend and I are already planning a return trip for next year!