When we arrived we were greeted kindly and were provided with keys and remotes needed to access the property. Once into our room which was very clean and beautifully styled was a set of clear instructions on using wifi and other details. The room was spacious yet cosy and we definitely felt welcomed. The location is very close to all main points in and around Hout Bay. Definitely a very nice neighbourhood. Both our hosts were very helpful and friendly offering any advice or hints on things to do or places to go. We would highly recommend staying here and we definitely stay here again.