This location is not a family who rents out a room. Its is a small hotel with reception. Business like and no personal involvement. Owner (Barbara) lives in Hong Kong. There are 2 managers on site. Communication before arrival was good. Breakfast basic. Positive: Room had all you expect and was clean. location is great, near to waterfront and quiet. Good service to keep our luggage in the room for the final day. Negative: 1. reception staff only available from 9AM-5PM. During our stay there was nobody before 9.45AM. We waited for arrival of staff. Needed to call when questions on wifi etc. 2. Wifi did not work for 2,5 out of the 3 days. Overall would not recommend before 2 items are solved.