the apartment itself is beautiful, spacious, cozy and fully equipped. we enjoyed the room very much!! (normally 5star rating)
the check in was a little bit challenging. we had to send an email before with all the ID infos, so we thought it would be a fast and easy check in. when we came there, it seemed like no one had a clue. so we waited longer than expected for them to figure it out and we had to type in a lot of information too.
(when we were having a friend over the other day, he had to log in and give all data before he could come up, so that was also kind of unnecessary)
it would’ve been such a better experience if we wouldn’t have received soooo many messages, from the team giving us information via whatsapp, from anna & bertus double checking via airbnb, and also emails.
different check in times and different information about how long we could leave our luggages there.
we hope you could cut down on maybe half of the amount of messages and also double check with the team before sending us 3 messages with the same topic.
thank you a lot!