The positives:
- The area is convenient with many restaurants, nearby supermarket, etc.
- The house is generous in size
The negatives:
- In advance, I informed Christie about the time of arrival and for some reason I expected to be met on arrival. This did not happen and when I checked the fine print I found a clear instruction on how to gain access on my own
- The house does not have a dishwasher which is surprising for this type and standard of accommodation.
- There is no hot water kettle. I had to boil water using a cooking pot on the stove
- On the day of arrival, I reported that the drain for the shower cabin in the main bedroom was becoming blocked so the wooden floor was being flooded. The response from Christie to my complaint was ‘Noted thank you’. Nothing was done to clear the blockage so this shower could not be used.
- Some of the bath towels smelled damp and I had to wash them to ensure they were fresh and clean
- The clothes rack for drying laundry could not be assembled because it was broken
- Bed pillows and/or pillow cover smelled stuffy
- I asked Christie where additional toilet paper was being kept. No response, silence. I had to buy it myself.
- Parking in the area can be troublesome.
‘Airbnb Plus’ is a selection of homes verified for quality and design and I fail to understand how this house falls into the Airbnb Plus category. It must be a mistake.