There was not serious issues going on this property, was easy things needed to be done right, but the main issue was the property managers/owners who obviously do not want to spend anything to their property in order to make their guest happy and relaxed… as always humans are the problem of this SAD BUT TRUE review of this pretty nice property.
1. Main furnitures were broken, I’m talking about the 2 yellow couches show on the main pictures, these 2 couches where left inside the house, owner didn't even bother to informed us about this before our arrival and he didn't even allow us to keep them outside or on the balcony, so we had to stay in his house with broken- useless furnitures that were taking necessary and needed space ...
2. Listing was posted for 4 PAX, means 4 beds, the house had 3, 2 single 1 double. We had informed the property manager that we would be 4 guys, so we expected to have at least a bed each for the money we had paid. At the end, one of us had to sleep 11 nights on the floor, because the property manager refused to replace the double bed with 2 singles and he also refuse to provide us with a 4th bed, he even refused to provide us with a simple mattress or any type of mattress...
3. the cooking items of the house were poor, we had no kitchen knifes except the ones for eating, no tall pots to boil pasta, just 1 fry pan, there was not even the salt/pepper, just some cheapie tea bags and nes-rubbish-cafe also NO coffee machine!!!!
4. The property manager never explained us exactly where to meet the person for the keys, the Eden of Bay is a huge place and we were waiting too long to finally check in after 27h flights...
5. communication response speed was OK, but the property manager was totally ignoring the important requests we had and unwilling to fulfill our (very SIMPLE and humane) demands.
6. At last, the house is quite spacious and clean, but its WAY too expensive for what you get. Plus, (at least in my country) the prices of the listing showed euro or usd currency, BUT when i got charged, only then i realised that the charge was in GBP, so it actually costed us way more than what we expected.
To end, i do not recommend to anyone to book that property unless the propety manager changes... personally i will never return to this property ever again, even though i do travel to CT very often, that was my 11th time, the property manager is inappropriate to do this job and thats a shame because the property could be selling more..