summary: gross negligence, mold growth on the mattress, damp, heavy smoke
upon entering the apartment, it smelt of mold and like a chain-smoker had been living there. we alerted them and they sent a cleaning crew, which only masked the smell with air fresheners. quickly the smell came back and we were scratching our heads where it was coming from… after a week of keeping the windows open and what we now know was symptoms of mold exposure illness, we lifted up the mattress to find a PIZZA-SIZED MOLD GROWTH on the bottom of the mattress that was growing up and eating away the mattress. to learn that we had been sleeping directly ON TOP OF WET MOLD of during our stay and was the cause of our illness & coughing was nauseating.
avoid this place at all costs. and to top it off, they completely gaslight us in the airbnb support claim saying it was “just a burn mark on the mattress” to get out of being held responsible.
unless you want your own airbnb horror story, don’t stay here 🤮