This was a great place to stay. Very convenient, secure, and a room with a view. I didn't meet Claire, but the 24 hour reception took care of my check in and check out. Very walkable to most points of interest in Cape Town. I picked this listing because it looked like a place I'd want to live if I was Capetonian. Which turned out to be true. Also because it had a great view for sundowners as the sunset between Table Mountain and Lion's Head.