WHEN I ARRIVED THE FLOOR AND BATHROOM MIRROR WERE DIRTY, THE CLEANING LADY THAT CAME THE FOLLOWING MORNING SAID SHE IS THE ONE THAT ALWAYS CLEANS THE APARTMENT AND THE LAST TIME SHE WAS THERE TO CLEAN WAS A WEEK AGO BEFORE MY STAY. I WAS DISAPPOINTED AT THE FACT THAT AN AIRBNB PLUS CLAIMING TO HAVE A FULL KITCHEN ONLY HAD 2 PANS AND NOT EVEN ONE POT, LET ALONE THE BLUNT KNIVES. THE HOST WAS RUDE AND OBNOXIOUS WHEN I VOICED OUT MY CONCERNS AND HOW I WISH MY NEEDS COULD BE MET. I WOULDN'T RECOMMEND THIS PLACE IF YOU WANT TO WAKE UP WITH SINUSES LIKE I DID, OR IF YOU HAVE TO DEAL WITH A HOST THAT CALLS A BETTER CUSTOMER SERVICE REQUEST, "NONSENSE".