Ursula was very welcoming, upbeat, knowledgeable and delightful--she greeted us as we arrived in the transportation she arranged from the airport. She provided an orientation to our space-- the main room, kitchen, bathroom and private courtyard. She inquired about our plan and made some suggestions on how we might visit and make best use of our time in Cape Town and beyond. She provides an exellent guidebook with local restaurants, tours, and activities... She is also a licensed tour guide and arranged/served as our private guide to Cape of Good Hope-- one of the highlights of our visit. Better than any tourbook-- Ursula provides the inside scoop on all things to do in the city and the many nearby places of interest and things to do including a trek up Table Mountain-- a breath-taking site that can be seen from your courtyard