Rita was very rude and not helpful for any questions. She belittled every question and was annoyed and condescending in her answers. For example: when asking her if there was a vacuum cleaner for the apartment because I have long hair, she asked me to „just go to the balcony to brush (my) hair there“.
Also she tried charging us 180€ for sun marks on the outside table after check out, which obviously is a simple indication that the table is either not suitable for the outsides or was not oiled properly. Very unfortunate .