Great communication and check in/check out. A few things to make note of for future occupants- Location is off of long street which is accessible for walking to Kloof st and other restaurants but is also a late night spot which means its loud at night time. Beds were comfy and little things like laundry and kitchen amenities were really great. There is only one shower which is in the ensuite bath in the main bedroom. I have to make note of our special guests, upon arrival we were accompanied by a noticeable amount of carpet bugs and cockroaches, which I do understand is not an abnormal thing right now in Cape Town, and I mentioned it and Eugene has said it will be treated.