This was a disappointing experienced and I would not recommend it to anyone.
Things to take note of:
1. Location - it is in the middle of the city though not in the best area.
2. Size of apartment - the balcony is the best part of this apartment as you can step out for fresh air.
3. Cleanliness was not great. Host had a ‘professional cleaner’ clean out the place before I moved in but it was very superficial. The carpets were dusty and the blinds caked with dust. I had to request a second clean. The washing machine didn’t work properly and had black mould growing in it. There were also grubby marks on the walls.
4. There was a cockroach infestation in the apartment (small and medium ones). I saw cockroaches in the bathroom, kitchen and bedroom. The host denied that there was an infestation despite the pictures I sent. I had to find an alternative booking after I found a cockroach crawling on my pillow.
5. The check-in process was rushed. The person checking me in pointed out locations to me from the balcony and did not walk me to the parking bay and other amenities. For someone new to the area it is very confusing. I had to ask other people in the building for help on how find things like the sky bridge linking the parking to main building, gym and garbage bins.
6. The advert says Netflix but it only means there is a smart TV that has Netflix capability. You have to use your own account.
7. Despite having multiple hosts managing the property, response time is very long. The host also trivialized the problem with the cockroaches - as though having cockroaches crawling on me while I slept was an ok experience and acceptable.
The overall experience was very unpleasant. This could be a very nice stay if the above things are fixed to give a guest experience.