The house was beautiful, however, we had issues with the air conditioning in the bedrooms not working. We politely messaged Kim every day and she was pleasant to respond, but not helpful to get the problem resolved. As a result, we spent the entire five days day sweating at night time and having to shower in the morning from being hot. Kim was apologetic but never sent anyone to look into the issue or never helped us troubleshoot. She just apologized.
There were some other minor issues with supplies; only one kitchen towel, the coffee press was broken, and only one hairdryer for the entire house. But these were minor towards the hot bedrooms. Overall our stay in the home was disappointing.