Property has been double sold and so I was asked to move to another much smaller property that had a very odd smell. Also door entry to the main building and swimming pool was broken so I was asked to have the security guard let me into the property and escort me to the swimming pool every time I want to use it. To be fair, a full refund has been issued and I went and stayed at the Westin but it did leave me in the middle of Cape Town with no where to stay. Also at check in it took someone 45 minutes to arrive which wasnt great.