we were bursting with excitement to stay at this beautiful apartment, location and decor look incredible. Sadly, we needed to postpone our trip due to me having been admitted to hospital. We moved our dates to August. unbeknownst to us, they chose not to approve the move. we did not realise this until we go the automated message reminding us of our trip the next day. It seems it was not approved, meaning the owners would get half of the booking amount due to cancelation policy, and we lose out. Really sad and disappointing experience