Check in was atrocious, I was travelling all day with 2 young children and arrived at midnight, I was given instructions to pick up keys from the concierge on arrival but they decided to change instructions while I was in mid flight!!! I therefore arrived at the apartment and there was no keys for me I tried to call Primrose and no response, luckily the driver who had picked me up had to drive to the other side of Cape Town to pick up the keys! I was furious and didn’t hear anything from Primrose till the next day with still no apology!
Saying that the apartment is great very central and walking distance to the main Waterfront, there’s a lovely view from the balcony and the rooftop pool is great too. 😊
Hairdryer wasn’t working and I repeatedly asked for a new one which took 3 days. So please stay here for the location etc. and it’s a lovely big flat but Primroses response times are questionable!