We had a last-minute business trip to Cape Town and literally booked Janine's apartment the evening before our check-in date. Janine answered all my questions within minutes and also advised that the lift for the apartment block was out of order for the dates we had booked. On arrival at the venue Janine met us, arranged for our luggage to be carried down to the apartment and showed us around. Janine also introduced us to her sister, Nadine, who had moved into her private apartment above the Airbnb apartment as she was departing for the USA on a business trip that evening. The apartment is absolutely beautiful. We discovered that Janine is an interior designer so we are not surprised. She had left fresh fruit and wine in the apartment for us to enjoy. There was also ample pods for the coffee machine. We would definitely stay in this apartment again. Nadine was amazing. I had cellphone problems and requested a late check-out in order to have my phone repaired before we left Cape Town. Nadine advised us that we could stay as long as we needed (although we ended up not needing a late check-out). I also received a message from Janine, who was in the USA, to check whether we needed anything. Incredible place, incredible service.