This venue has a lot of potential, unfortunately it is badly run. No meet and greet on arrival only unfriendly building security. I was not shown to my room and had to find it myself. The room had a broken cupboard door, no soap at all and the linen was old. I asked the manager for soap on the first night and eventually bought my own at a nearby shop. I paid for the room to be serviced and it wasn't, the manager ignored my calls so I went to security to complain. They called him and he answered immediately and promised to meet me at my room right away. He never pitched. I found another manager in an office nearby the entrance and he told me he only manages the building, not the rooms????????????? There is a bar one floor below my room and a drunk male entered the lift whilst I was on my way down to complain. he stood in the lift and urinated ion his pants, I mentioned this to a cleaning lady and when i returned to my room, a little later, it was still not done. I do not recommend this BnB and will never go back to it. I cant stress enough how angry I am.