This is a lovely apartment in a convenient location in Sea Point. Stephen met our group on arrival at the apartment which was well presented and clean.
We paid a supplementary fee for a fourth guest to stay in the apartment but because the bunk bed in the second bedroom had been modified from it's factory engineered state, it was unstable/unsafe for adult use. After I raised these concerns with Stephen, he worked hard to resolve the situation and agreed to deliver a sleeper couch for our fourth companion to use in the lounge instead of the top bunk. However, due to Christmas holiday supply shortages he could not honour this commitment and instead gave a refund of the fourth person supplementary charges we had paid. This left one of our party with having to sleep on the couch or on a mattress on the floor of the lounge which was not convenient for any of our party. I discussed this at length with Stephen whose final suggestion was that we find alternative accommodations - not really a useful option at all.
Our group was only provided with one set of keys for the apartment despite two requests of Stephen for a second set, which he declined. Again, this made the stay quite inconvenient for our group who had to plan their scheduled comings and goings around each other and which cost everyone valuable holiday time.