The worst experience I've ever had and am still having. I had several setbacks in your accommodation:
- Bad wi-fi signal, some moments I needed to work outside;
- No hot water in the shower;
- Doesn't collect garbage and doesn't indicate where throw it;
- Lights don’t switch off, I had to disconnect the lamp;
- There is no light in the bathroom;
- Doesn't replace soap and toilet paper as mentioned.
For a few days I received friends because I didn't know it was forbidden. Now she wants to charge me an extra fee of R300 per day for all the days that I stayed in the house. This extra fee is not available on the platform.
And finally, she is accusing me:
1 - broke items: I broked a glass and I bought another;
2 - killed the plants: I gave them water even through I didn’t have to. It was very hot and they probably died because of it.
3 - left the place in the most disgusting state: I left everything organized, washed the dishes and cleaned the floor the day before I left.
I have been use Airbnb around the world and this is the first time that I’m having trouble with the hosts. I hope that Airbnb Customer Support can check and solve it.