This is the first time I have stayed in a residence attached to a hotel and I highly recommended it! You get the benefit of a full kitchen but yet can order pancakes with room service. :)
The staff were very friendly and the service was impeccable. As part of the stay you have full access to all the amenities of the hotel such as the gym and spa. I was in Cape Town for business so did not have time to try either but would guess that they would both be high quality.
The residence is close to a woolsworth supermarket as well as many restaurants and cafes. It was lively over the weekend evenings but I managed to sleep just fine. (I am a heavy sleeper.)
Finally, check in and check out was a breeze because it is a service provided by the hotel. I got in early so they sat me in the lounge and served me a complimentary soy latte.
Thank you for a lovely stay Kate!