This place is the worst we’ve ever experienced at Airbnb’. The communication was really bad. At first there was a double booking, and we were asked to move to wolroy 405, which we accepted. We made an agreement to check in at 11am, but then Chane changed it to 12am, which meant we suddenly had to change our plans, and find a place to our luggage. Or else we could only check in at 8pm we were told!!!
We succeeded to check in at 12 with a housekeeper. The fridge, stove and the kettle didn’t work, and while the housekeeper was fixing it, we had to go.
When we went back to the apartment 5 hours later, the door to the apartment was fully open, it wasn’t even closed!!! Very insecure, not understandable and quite disappointing, when we contacted Chane, she just told us later, that is wasn’t possible to lock the door, there was just one key, no one told us!!!
When we were checking out we had to ask about the procedure, and was informed of a key box, but the code we had to ask for afterwards.