Gary sent several emails providing excellent situational awareness. Additionally, based on our desires to do and see things, he provided excellent suggestions that saved us time. Location in the Waaterkant district is perfect....easy walk to the waterfront and shopping, to include the ferry to Robbin Island, and excellent, reasonably priced restaurants. We did not use the beautiful private deck nearly enough. What a view....the Waterfront and Table Mountain. One last thing, Gary was available at all times. One evening around 9 pm, we accidentally turned off the cable box. It would not reset. Through email chat, he was able to talk us through proper resetting. Outstanding support.