We booked last minute between hotels (we had just left Ellerman House), and figured it would be a great location. We typically rent a Victorian house in Cape Town each year but were not staying long so just needed a quick place (we spent several weeks in a house in waterkant and then left for Zimbabwe and Zambia and returned for Ellerman house, then stayed here until our flight out of Cape Town, we we are not huge fans of waterkant but love gardens and tamboerskloof).
Unfortunately, while the location is very convenient, it is not ideal - Kloof street is not a nice walk (as walking from tamboerskloof is through picturesque townhouses), and Ubers will not want to drive down the small alleyway - you have to walk past the service area of a restaurant and back of the hotel
this Airbnb is associated with every time and the workers are always congregating on the sidewalk, forcing you to walk on the cobbled street (my girlfriend only owns heels; and obviously fairly dirty since it’s basically a service area).
Also, there was a dead lizard that had been crushed in the window that I found the second day. Obviously, easy to overlook, though it took several times asking to get it taken away. As far as the kitchen, there was no cutting knife, only butter knives, no cutting board, no wine opener. The craziest thing is, they couldnt locate a wine opener in the entire complex and even went next-door to their sister property, a five-star hotel that you walk behind/the service area that comprises the street this Airbnb is on is for), and they did not have one either.
To make matters worse, there were numerous power outages and while they have no generator (strange since it’s essentially a hotel), they do not provide you with a flashlight so you are just stuck in the dark (load shedding is prevalent in Cape Town; it was three times per day and night for 2 1/2 hours each time during our stay here and they never are able to tell you when it will happen or when the power will come back on).
Also, we booked the flat for the outdoor space as we said we wanted to lay out and get sun, but it does not get any sun except for about one hour in the late afternoon, so our purpose was kind of a moot (it is covered and quite dark, and a rat lived out there).
At the end of the stay, we requested a reasonable checkout time as everywhere seems to list 10 AM in South Africa yet hardly anyone actually makes you leave then (we stayed at Ellerman house until 4 pm and then checked in here). It took many requests and begging just to obtain an 11 AM check out. Most provide noon with just a simple ask. We are superhosts and always allow a 12 PM check out even when there is a same-day check in.
The daily cleanings were nice (as it is associated with the hotel), the place was clean, but there were many things lacking. I don’t think we would stay here again, but if you need somewhere last minute it would not be a bad option.