We stayed here for around 2 months, during July-September. The check in and communication was mainly handled by Natascha, who is really lovely and did everything to make us feel comfortable. The apartment is very well located - just a few steps from Kloof Street, which makes it easy to get to nice restaurants (especially recommend Toni's and Yindees) and bars. It also means that whatever time you come home there are always people around - which made me feel safe even if I was coming home alone.
The apartment is nice and the view is just as great as described! Like most places in Cape Town, the building is not really designed for winter, and it felt quite chilly and damp on some nights. I would recommend any visitor to Cape Town during winter to prepare to dress for the outside all the time - that is how the locals do it - wearing their coats in restaurants/at home etc. - very few places have heating.
There were a few things we needed (like extra clothes pegs) to make our long stay a bit more comfortable, and Natascha quickly brought us these, which was super kind and helpful.