We found the apartment bright and spacious, always hot water. Near to good coffee shops and restaurants. The maintenance staff were very friendly and always nearby. However the pics don't give a clear view of what you are renting. The furniture was stained, ripped, run down. There are no mountain views unless you are on the top floor. The pool tiles were hanging off , sun umbrella was broken and the washing machine was broken. We did get a new washing machine after 5 days , but we were unhappy as the price did not match the condition of the apartment. we tried to look for a reasonable solution with Ronit but unfortunately Ronit took a personal and unprofessional response. So much so that even the owner of the apartment wrote a threatening message to me on another platform saying that we were looking for a free holiday and threatened to give me a bad review on Airbnb, that no one would rent to us in the future and that I should be ashamed of myself. Airbnb were very supportive