Our experience in Cape Town was amazing! And, Dale and Fran have certainly played in important role in that! From the moment we booked the studio until the end of the trip they were very easy to reach and to communicate. They have even answered many of our doubts and helped us to get the South African SIM card we wanted. They couldn't be present on the check-in day, but they informed us about that in advance. So, their friend, Vanessa, was there to welcome us and she was also really sweet. We found the apartment all set up and very clean. Everything was in order and made us feel like home. We had absolutely no problems with the studio, which was exactly as the pictures show! On the last day of our trip, we had an unexpected delay in our morning activities which made us late for our check-out. However, as there was no guest scheduled for that day, Dale and Fran were extremely patient with us and allowed us to finish getting our things ready to leave! Thanks a lot for being so friendly, Dale, Fran and Vanessa! We really enjoyed meeting you :)