Very disappointing stay for us sadly. The property was very dirty and the photos do not reflect the current state of the house. We were so disappointed we opted to cut our stay short.
In the kitchen, the doors were sticky and grubby and the oven was filthy with build up. There was also damage to worktops that had not been maintained for some time. In the bathrooms there was hair in the plug holes, mould in the showers and the toilets were dirty.
Especially disappointing was the pool area, which we found had not been maintained. The decking is worn and tired, the pool is peeling, the sun loungers broken and cushions mouldy, we could not use them. The property is generally tired, has not been fully maintained and the photos do not reflect its current state.
On raising these issues with the host they were largely ignored and we had to press for an adequate response. When it did come there was no apology and we were made to feel like we were wrong to even complain.
In our own opinion the property does not offer value for money.
Other than the issues of cleanliness in the kitchen and bathrooms - they’ve clearly spent a lot of money on the furniture, the beds are comfortable and the views are incredible.
Sadly the hosts really left a sour taste with their refusal to acknowledge the major issue that the listing does not reflect the current state of the property and no apologies were made, not even for the lack of cleanliness.
We left early after raising the issues with Airbnb but without any reasonable refund offers by the host, not even an apology.