The apartment is great - fabulous view from the balcony, well furnished, very spacious and within (safe) walking distance of the Camps Bay restaurant and cafe strip.
However, in my experience checkin from Propr was atrocious. I was advised the keys to the apartment had to be picked up from a lockbox at a Caltex service station several suburbs away; a few hours before my arrival, this was changed to a different suburb (luckily I was able to access the notification email whilst en route). Propr confirmed the keys could be collected after 15.00; I arrived at the Caltex at 16.20, and the keys were not there. Nobody at Propr answered the phone on either of the numbers I had been given, and it was only after emailing them that the keys were finally delivered at 17.00 (Propr initially tried to claim a 17.00 pickup had been arranged, but later admitted they had mixed up my booking).
Further service irritations followed. I did not require the housekeeping service and cancelled it, but I came back one day to find the housekeeper in the apartment. When checking out, I left the keys in the mailbox at the front door as instructed by Propr. A week later they contacted me saying they didn’t know where I had left the keys and they needed them urgently; but they hadn’t even bothered to look in the mailbox.
Overall I would highly recommend the apartment, but would suggest you a) get Propr to confirm the key pickup location before you leave home, and b) tell Propr you will be arriving much earlier than your actual time, otherwise you may face a long wait at a Caltex service station as they leave it till the last minute before your advised arrival time to actually deliver the keys. Very frustrating, and definitely caused me unnecessary hassles after a long journey to Cape Town.