Rose was very accommodating. She let us drop off our luggage before before check in so we wouldn't have to carry it around town after our flight. The place is in a very safe neighborhood. There are 3 locks (2 gate locks, 1 room lock). Like I said, pretty secure. You have to walk down a couple flights of rocky stairs just be careful. Since it's on a hill, it takes 30 mins to walk down to the beach or restaurants or Uber (about 40R). Very nice restaurants and bars by the beach! Also, strong wifi and hot showers!