Margot is very accomodating. We had a late check in and she went to a lot of trouble to accomodate this. Flat is very neat and tidy and has everyrhing you need. The bed is very comfortable and flat is spacious. Location is perfect, pharmacy, spar and restuarants are all in walking distance (less than 500m). Margot also communicates well. This is our second stay and we will surely stay again.