We were two business colleagues attending a conference. We arrived very late (1am) because our flight was delayed by bad weather but Kate had made arrangements so that we were able to pick the key up without any problems. There was good secure parking too. The flat is very clean, everything works well (hot water, washing machine etc.) - a little smaller than you might think from the photos. High Level Road at the back of the block gets pretty busy in the early morning, so whoever has the second bedroom may need earplugs. The main bedroom is quiet and has a great view. We had to ask for a spare set of keys - which Kate provided quite promptly. Kate was generally pretty accessible. Neighbourhood is fine, easy walk to the Seapoint promenade (7 minutes), Uber to the conference centre is R70-90.