My mum and I are visiting Cape Town from Australia and booked a seven night stay. We were very disappointed at the lack of cleanliness and the faulty amenities. The fridge was smelly, the dirty bin bag was half full and stank, the coffee cups were dirty and had been put in the cupboards, the carpets in the living area were sandy and had not been vacuumed prior to our arrival, the outside furniture was dirty and had not been wiped down in days, the “Tranquil Garden” was anything but, with the overgrown grass patchy and weedy and the pool half full and dirty, the shower in the en suite did not work, and the other shower only had the hot tap working. the soap provided was old, dirty, cracked and used, the “continental breakfast” consisted only of stale weetbix in a jar and all bran. The owner used our shower, unbeknown to us, and without our concent whilst we were out at breakfast!!!! Really very poor state. This flat needs to be inspected so it doesn’t inconvenience the next guest. We only stayed one night despite booking for seven and the host declined to refund us the balance instead offering us R2000 worth of massage vouchers from her massage parlour. She offered to rectify the faults but we didn’t want to stay as we were so disappointed and annoyed by the whole experience.