Lacking in service but everything else was great.
Kim responded timeously which was appreciated. But often not quite with any sort of solution. We were disappointed with the lack of cleaning servicing of the apartment and had to request for clean towels/linen more than once which eventually arrived and we were asked to remove and put the new linen on ourselves. Finally we arranged for a full cleaning service and the linen to be changed by the housekeeper.
There was a general lack of cleaning equipment like basic salt and dish liquids for the dishwasher machine too.
Another slight glitch was the remote control which did not work at all for the exit gate and we often had to wait for other people leaving to get out.
However, the apartment is well furnished and great location. I can’t say I would be running back here anytime soon.