Hello,
Let’s start off by saying this is the absolute best stay I’ve ever had! Not only was this place clean, stylish, and welcoming. It was located walking distance from everything! Grocery, lounges, restaurants, bo-kaap, and more. Our host Sonia was beyond exceptional! One of our girls had lost their American passport and wasn’t able to get on the flight. Unsure what to do as the rest of the group had made their way to the airport Sonia assisted this young girl and fixed the problem. Sonia called the embassy, set up a meeting, even paid for an Uber to get there! She then followed up with myself and others letting us know she was in the process of receiving a temporary passport and she would be getting on a flight stand by. This is the amazing service I’m speaking of! This is when you truly care about your company and others. Thank you Sonia and Lloyd, you are beyond amazing!