This is a clean comfortable apartment but we had a number of issues with our stay.
A big part of the reason we selected this listing was the pool and communal rooftop area, at first we couldn’t work out how to access these and after trying to query with the host it wasn’t until we asked at reception that we found out these facilities were closed for 3 months. It was very disappointing that we weren’t told about this change and had to dig as to why we didn’t have access.
We then separately had an issue where the electricity meter ran out leaving us without power.
Finally on check out day the cleaner turned up early and wanted to start cleaning the apartment an hour before checkout time. This was the morning after the power outage and frankly we were stressed about getting out after the lost time the day before and this is the last thing we needed.
The host initially mentioned a pretty small refund to cover the lack of pool access but has since gone quite on us.