From the very first email I sent Gert enquiring about the house, he struck me as friendly and welcoming. He emailed great directions, welcomed us with sparkling wine and a comprehensive tour of his beautiful home. He then drove with us to the supermarket as he thought it was a bit tricky to find. On our first morning his wife brought us croissants, as there had been some workmen round the evening before to sort a drain problem outside. I had to phone him a couple of times during our stay, again Gert was helpful beyond what was required. The house is simply stunning, incredibly well equipped and beautifully furnished and appointed. It has a super location, the local beaches are secluded, charming, and very quiet. The views front and back are superb, the terraces are lovely, and we all felt at home and slept very well. Wifi worked well, we made good use of Gert's comprehensive letter of personal recommendations for Cape Town activities and restaurants. We would love to return and spend more time in Bakoven at Gert's.