Check in was delayed , had to wait for tenants occupying the hotel to unload their belongings from the lift as they were moving out , black bags and boxes were unloadeded from the elevator while we were patiently waiting in the reception area , second delay we had to wait for maintenance personel to fix bathroom door , had to wait another half an hour for door to be fixed . Bathroom had a horrible odor, stagnant mop left near toilet gave off a horrible nasty odor, broken toilet paper holder constantly falling off its structure . The most horrifying experience of them all was the noise coming from the above and surrounding rooms , we were situated on the second floor accross the entrance door leading to the elevator , each time someone enters or exited the entrance door it makes a loud bang as the door closes , this happened all through the day .The walls are so thin in the room would hear plugs being plugged in from our next door tenants , you could clearly hear couches being dragged over laminated floor next door , objects being dropped could be heard from above and neighboring rooms . Shower door when opened made a similar sound of that of a firecracker . As for the view , as you open the window you are greeted with a building that is covered in pigeon poop . Rooms are very tiny and compact , when you step inside the room its like a long halway . Stayed for two days left early in the morning came home late to avoid the noise coming from the apartments. Relaxing or taking a nap is virtually impossible due to noise , i even went as far as emailing the property developers and investers who build this apartments , and highlight the fact regarding the building defects of this specific hotel .And for the host "Scotty" he was the most unsympathetic, uncaring , absent minded host ive ever came across in my time of experiencing accommodation etiquette/ hospitality. Excuses after excuses and apologies after apologies but no action , he was unprofessional, uncaring , unwilling to help and even go as far as treathining to report me to air bnb only because ive raised some important issues that he clearly avoided to resolve . Do not be fooled by the host and his sweet talk whe making a booking and the good reviews of this establishment, its all been carefully orchestrated by individuals inside this establishment, please i urge you in doing your research by reading the bad reviews first before taking on the good ones . There are previous occupance who had worse experiences than what we have been through . "Scotty" the host doesnt care about your stay , needs and concerns , period ! His service was so pathetic he couldnt even let the concierge keep our two back packs in the lobby area before we checked in , his excuse was there were already luggage being stored from tenants whos leaving the same time when we were about to check in , by the way we had arrange for our back packs to be dropped off two days earlier , but was denied a earlier book in time by scotty . Rather he suggested that his friend has a luggage drop off service and offered to give us 10 % discount if we make use of this service . My response to him was we havent budgeted for this type of service , and that this was a simple case of the host "Scotty" hustling us for extra money and making sure his buddies benifit from his hustling skills .We booked the most expensive of the four rooms we looked at , asking scotty whats the difference between these rooms he simply replied that some of the rooms might have a couch , two chairs or a dining table . Eleven years of customer service and sales , this is the worse case of customer service ever . Scotty you should be ashamed of yourself as a service provider and so called host . The Harri hotel should be renamed to the Hell hotel !!!!