We were late for check in and the host made sure she sent a friend to wait for us which we thought was good. And communication with the organiser was good. The apartment itself is clean and spacious. It's in a pretty location with amazing views. However, the location this building is situated in is extremely windy and with it being such a tall building and the apartment on the 9th floor it's particularly targeted by strong winds. The window in the bedroom seemed to be broken as we were unable to latch it to shut it properly, therefore the noise of the wind was extremely loud. We were unable to get any sleep because of how loud the wind was and had to leave the apartment earlier that planned. Cape Town is very windy at certain times of the year but we have stayed in different locations in Cape Town and have visited the city on more than 2 occasions and the wind has never kept us up at night as it did in this building. If you're thinking of staying here avoid the windy season.