First off I should say that staying at this Villa was a big splurge for me and my husband at the end of our honeymoon in South Africa. The villa itself was beautiful with a beautiful location right on the water. The first issues we encountered was on the first day when the grounds keeper did our laundry, a service included in the stay. My husband left his wallet in his pants pocket. When we realized we called the grounds keeper. He brought us back the wallet, but not the 1,000 rand inside. We let the house owners know of the situation, but she never followed up with us. There were other small inconvenience along the way which I'm sure felt more annoying due to the circumstance. Overall a great location and home, but felt a bit uncomfortable during our stay.