Helen and Tubby are extremely hospitable people who will do anything to help. We actually were delayed by a day and at no extra cost Tubby and Helen extended our stay to compensate. Exactly as advertised a large double room with lots of extras on arrival to make you feel welcome. Anything extra needed was provided but even with 2 kids we all had a pleasant stay. Security and safety is great with off street parking an a nice area. Proximity to mall is walking distance. Overall no complaints at all.