The apartment is lovely - its beautiful & well decorated & has a stunning view. Its also close to almost anything you may need from restaurants to groceries etc. However, a holiday stay as expensive as this, isn't just about a view & decor - its also about comfort & relaxation.....
The bedding is too hot in summer - thick duvet ONLY! There are no flat sheets in the bed to provide a lighter alternative to cover yourself in the heat of the apartment. If you think aircon will solve this issue, think again - they are positioned across from the bed blowing directly onto you the whole night while you sleep....
There are also no spare sheets anywhere in the apartment - it is marketed as being family friendly - what if a child gets sick & one needs to change a sheet in the middle of the night?
The toilet walls are filthy with streaks running down the walls. The toilet roll holders are all broken & each time you reach for the toilet paper, it falls on the floor & rolls away from you.
The shower in the main bedroom has a loose metal support arm (to keep the glass up) which is a hazard.
Blinds are broken & cannot be rolled up or down. Rugs are filthy. There are 3 bathrooms but only 2 bath mats were provided which I reported - I got no reply & only received a 3rd mat 2 days later. It is self catering but they do not provide even ONE dishcloth so that you can wipe the kitchen counters after you have used them - you will need to wipe them with toilet paper or go and buy a cloth for your stay there. Load shedding is a problem in South Africa currently & the electricity is turned off for several hours a day / night. They have ONE torch for a 3 bedroom apartment. They do have some candles but not one match or a lighter with which to light these so you'll have to use your mobile phone light (and kill your battery with no way to charge it) or you'll have to go buy your own matches. The braai has NEVER been cleaned so unless you are prepared to clean it.... forget being able to use it unless you like making your food on that kind of filth. Every dustbin is broken. Door handles broken. Its just sad that for the money they charge, they do not bother to maintain the unit, fix things or replace broken items & there is no thought put into the actual practicality & logistics of people & families staying there. Communication is APPALLING. If you report something - you will get no reply. And you will wait for days..... PROPR is not PROPER at all!