The host was unresponsive after we checked in. We had no internet for the first two days despite making several follow ups. Felt this went against the offering for the facilities available at the apartment.
Upon check-out we received a claim for something that had broken at the apartment. This was despite having informed the host of the incident as soon as it had happened and getting no response. I found myself stuck in a back and forth about making a refund for an item I did not break. The amount being claimed was over and above the perceived cost of the item. I had no issue with the apartment itself but loads of improvement needed with the quality of service from the host.