Shannon made us feel very welcome. She was there to greet us and give us some great advice on where to go. The open lofty feel was great. Our favorite part was the gorgeous view out the whole wall of windows or from the balcony. The location was also great. We adventured out each day but we were always happy to come back to camps bay. The bathroom door is glass and doesn't quite close all the way and right next to the bed, so being close with your travel partner is ideal. Otherwise everything was fantastic and we loved our stay!