The apartment is very clean and comfortable with central heating/cooling, a large refrigerator, a washing machine, tv, and very good internet. Communications and check in was excellent. It was free of private stuff of the host so felt a little more like a normal hotel/apartment than an airbnb which is sometimes also used by the host. I was also offered a refund when I stayed a little shorter which was promptly paid into my account. All in all a very nice experience.