Christiaan thank you for our speedy correspondence even though you were away yourself. I was going through a very difficult time and needed a break away from my home and I had a picture of a place in mind for a few days just to gather my thoughts and the picture of the outside area caught my eye however it wasn't what I 'needed' on my arrival due to my state of mind and the hiccup of entering the facility.
After expressing this to Christiaan and requesting a refund he was more than accommodating, understanding and I really appreciated that. Also made sure that I received a very speedy refund process.
Thank you Christiaan I highly appreciated your understanding nature and wish you well and a safe holiday.
Kind regards
Mechelle