Stunning house, great for entertaining and definitely lives up to the title of smart home, however, our overall experience was disappointing.
Check in was delayed by almost an hour due to cleaning still being underway when we arrived.
WiFi - only Android devices connected and not iphones. No confirmation as to whether this is a known issue or suggested workaround
Jacuzzi - as this is one of the main selling features of the home, it was extremely frustrating/disgusting that the jacuzzi was unusable when we arrived. We felt it presented a health risk.
Poor communication with the hosts (Cynthia and Damion) from the onset and the general responses were unsatisfactory, with multiple apologies, but no resolution to most of the concerns that were raised.
Service providers/maintenance staff were onsite for the entire duration of our stay. This was very inconvenient and caused a disturbance. Cleaning and/or maintenance should be undertaken before guests arrive.