Location couldn’t be better with easy walking access to the waterfront and felt very secure. Pool/gym area were also excellent and very quiet. Communication was slow at first, however just prior to our arrival and during our stay when Fran took over she was always quick to respond. Main reason we didn’t give 5 stars was that there was a crack/hole in the Bath which caused leaks during showers and a big leak when we ran a bath! Also whilst the apartment was clean and tidy, there was a bit of wear and tear. Overall great value for money 👍