My stay was okay until the day of check-out. I requested to check out at 12 instead of 11am of which the husband graciously explained that they had another guest coming in. Which I understood because we travel and use different booking services a lot. He however, offered for me to sit by the pool while they got the room ready for the next guest. Which was considerate of him. I didn't want to inconvenience anyone.
Fortunately I managed to be done by 11 and Susan came for the check out.
That is where things took a horrible twist. Firstly, she started opening cupboards and drawers and literally counting utensils then she asked about a plate which was now "missing". Which she found " strange" that they were now 3 plates instead of 4 plates. Kept asking me about this plate... I have never felt so belittled... A plate! I was just in shock. Then she offered to "help" me carry my bags to the car and when I got back from putting some bags, I found her going through some of my carrybags!!?