This an absolute nightmare experience. We had a roof leak it took Scotty's team 3 days just to respond and to try and resolve the issue. They told us we only have the evening to evacuate their apartment and look for other accommodation because contractors will be coming to have a look at the roof leak. (Keep in mind we have courses from 7am-5pm) and they only told me about this "contractor" coming at 6pm in the evening. They offered us another place in Woodstock area which is A LOT smaller and cheaper. I agreed to move to the other place if they pay us the difference in amount as the other place is further away from our courses which means uber will cost us more. When we arrived at the other place in Woodstock it only had like a small bar fridge. Our stay was a month so most of our meet has gone down. On top of that you don't get notified when housekeeping is coming you just open the door and there they are. It has been 2 weeks later still no refund as promised. They do not communicate, your messages get read and ignored. You are not allowed to speak directly to your host as he is in "meetings" even at 10pm. This has honestly been the worst experience and it cost us A LOT. They do not care about their clients and I would NOT RECOMMEND anyone staying at ANY of Scotty's listings because he's management team is useless.