PLEASE AVOID!!!!!!! FLAT WAS DIRTY; DIRT UNDER BED; AIRCON WAS DRIPPING FOR DAYS ON END; ACTUAL DIRTON WALLS AND WINDOWS WERE DISGUSTING!! PROVIDED PHOTO EVIDENCE OF EVERYTHING TO HOST WITH NO APOLOGY OR ALDOWLEDGMENT...
PLEASE BE AWARE THAT THERE IS NOT DIRECT CONTACT WITH HOST, COMPANY IN LONDON DEALS WITH COMPLAINTS AND ALTHOUGH THEY REPLY TO ISSUES WE WERE UNABLE TO FIX BROKEN AIRCON AND OUR STAY WAS UNPLEASANT. WE ACTUALLY HAD TO PAY FOR OUR OWN ELECTRICITY WHICH RAN OUT WHILE WE WERE IN THE FLAT.
ONCE WE HAD ASKED FOR REFUND AND HAD VOICED OUR ISSUES IT TOOK THE COMPANY MANAGING THE PROPERTY FOUR DAYS TO NOT FIX THE ISSUE SO WE EVENTUALLY WE DECIDED TO CANCEL OUR STAY AND REQUESTED A REFUND FOR THE THE NIGHTS WE WERE NOT IN THE APARTMENT AND THE CLEANING FEE WHICH WAS CLEARLY NOT BEING SPENT ON CLEANING. THE HOSTS RESPONSE WAS TO OFFER R148 AS A REFUND AND ASK US TO CONTACT AIRBNB DIRECTLY.
SADLY I WOULD SUGGEST FINDING AN APARTMENT WHERE THE HOST CLEANED THE PREMISES PROPERLY AND PROVIDED ELECTRICITY FOR YOUR STAY.
PLEASE DOUBLE CHECK THE STATE OF ALL AMENITIES BEFORE CHECKING IN AND HOPEFULLY THERE IS NOT DIRT AND WATER DRIPPING DOWN THE WALLS. VERY UNHAPPY EXPERIENCE FOR MY BOYFRIEND AND I, AVOID!!!