The apartment and location was great. Check in was a mess. After confirming our arrival time, we were supposed to be met by a 'concierge' and shown the apartment. After waiting in the lobby for 40 minutes with no sign of the concierge and no we finally heard back from our messages in app, and were given the info we needed to let ourselves into the apartment. Why we didn't get that to begin with I don't know, but we nearly missed our dinner reservations. You need a key card to get in and out of the building and garage, but the card stops working at midnight the day you check out, which no one told us. The staff knows this and is super helpful and friendly, and will let you in and out, but we found ourselves stuck on the 3rd floor of the the empty garage after parking until a resident happened by and took pity on us, using their card to let us into the elevator. So the apartment is nice, but the experience is substantially worsened by logistics.