We stayed at Carol's place and our experience here was mixed.
The positives are a great location, pleasant check-in with Pinda, helpful caretaker Lucas, and although we did not meet Carol in person, she was easily contactable. Beds were comfortable and the apartment is spacious. Good washing machine. The apartment is not air conditioned but there are ceiling fans in the bedrooms, which help with the heat in Cape Town's summer. Overall it is a nice place to stay.
The main negative was that we experienced some travel issues whilst staying here. On the first day, we discovered that the fridge was broken and unfortunately as it was late in the day, this meant we were without a functional fridge overnight. As a result we had to throw away a large amount of groceries we had purchased for the week of our stay. Carol arranged for a new fridge to be delivered the next day. The private pool was also very dirty on our arrival and as a result unusable. Alternative use of a communal pool was offered in the meantime and the pool was attended to the next day, however with water being treated etc we could only access the private pool on the third day of our stay. We also experienced plumbing issues with water leaking up through the shower and through the bathroom and into hallway during our stay. This was seen to promptly. We sought compensation for the wasted groceries, however the process was more drawn out than would have been ideal. We do understand of course that these issues were not caused intentionally and that these things happen sometimes, however there also needs to be acknowledgement when guests are inconvenienced, and are essentially paying for amenities that are not as described until such time as they are rectified.
I think we were a little bit unlucky with the issues we experienced at Carol's apartment, and I am pleased to say that these have now been dealt with. So although personally I would not return here, I would say another guest could have a pleasant stay here, if no travel issues are experienced. However given the experiences we had and the amount we paid per night, I did not feel the apartment represented value for the amount of money paid in our case.