My husband and I had the opportunity to stay at this property for a week. Since the beginning, Michael's communication has been quick, sincere and helpful. He would answer our questions so quickly via email. Also, Michael met us and checked us in when we arrived in Cape Town to walk through the apartment and make sure we were comfortable. He also provided a couple suggestions on where to eat and what to do! It was a little loud, but we were out each day exploring, so it didn't really bother us.