Excellent communication and great house. Linda met us and explained very clearly how everything worked. She was immediately available when we had some questions and gave some great ideas for local trips.
The house itself is undersold, better that you would think. Has great wifi (around a good steady 6Mb/s), unbelievable collection of films, TV and movies, hidef TV's in main bedroom and lounge. Hi-tech kitchen, amazing views, great street and neighborhood.
All in all I would go back in an instant.