I will start this by stating we had to check out early from this stay due to how bad it was and I have never had to do this before. I will focus on the main three issues that unless changed will continue to prove a horrible stay for any guest. First, we were not contacted or greeted by the host or the owner but another person (Kathy) not listed on airbnbs site. I believe another reviewer has also had this experience and it was unpleasant for them as well. Kathy was great at check in, but i am not accustomed to check ins with someone who is not the host. The problem with Kathy was that she is not familiar with the flat and unable to answer almost any question or resolve and problem. She constantly told me she needed to check in with marc, when I followed up and she hadn't yet she offered useless information and began to get frustrated which in turn on furthered our frustrations. When asked to be put into contact with the host, she no longer responded to me. I later got a call from Marc who was very nice, but not able to solve the larger problems causing us to leave our stay. The second problem as a HARD bed, and I don't mean firm, I mean I could have slept on a rug on the concrete floor and been just was comfortable. The bed left me and my husband in physical pain (I would like to note that we are healthy 25 year olds so this shouldn't have been a problem) and we ended up sleeping on the couch before canceling our stay. The third biggest problem was the noise. The flat is right outside of what appears to be a factory or warehouse on a BUSY business district street. The noise starts around 5am and continues on. Delivery trucks honking/revving engines, people shouting, doors slamming, etc. You will NOT be able to sleep through this I assure you. Basically if you want to be able to sleep well and comfortably I do not recommend this place.
I will note the bathroom is every bit as beautiful as pictured and the flat is exactly as pictured in images- only positive part of our stay.