We got a message from of host after check out “In the world of Airbnb 5 stars = good and 4 = problems”, which I felt was unnecessary but yes we had problems.
It’s a beautiful old cottage in a good position in Simonstown but there were things we didn’t enjoy.
Firstly, we didn’t enjoy the communication. We found it extremely pushy and completely inflexible. We asked to adjust the booking and were denied (their prerogative I understand), they sent us a Whats App at 5:48am (!!) days before check in and then were unhelpful when we were struggling to confirm an exact time in advance.
We found the bed extremely uncomfortable. I know it’s personal preference but it’s a foam mattress on a wooden platform and it was very hard in our opinion. So much so we slept elsewhere and used the Airbnb for everything else. Cupboards are small and you can’t unpack. Not well set up for charging devices etc at the bedside. The outside area is lovely. Shower isn’t great- poor pressure and in the bath.