This house was not as advertised. Many amenities were not even working and had not been checked prior to our arrival. The hot tub wasn’t in use on arrival, and the air conditioner in the master bedroom didn’t work. There is no security- the alarm was out of use. The electricity is on a pay as you go / prepaid system- nobody had mentioned this. It ran out during our stay and two of our guests were stuck in the elevator. This is unacceptable as we have two young kids! The gas for the fireplace was empty. The pool wasn’t maintained and hadn’t been cleaned. Glass doors didn’t open to the balcony and pool. Remotes for guest bedrooms were missing and one didn’t have batteries. There is old dried bird poop all over the terrace. Kettle was broken, as were the sun loungers. None of this had been checked. Two of the three bath tubs didn’t have plugs. We have complained to management regarding any compensation but have never received a commitment or solution for our inconveniences. It was really disappointing that the house did not live up to the standards offered and advertised!