I did not meet Avril (the host) as she 'was busy with other guests', however her son Amir, was extremely helpful and stored my luggage before the check-in time after waiting for sometime outside the apartment. Avril did keep in communication with me during the time.
The space is exactly as advertised and met my needs for the few days I was in Cape Town, there was also a lovely view of Table Mountain from the balcony. The building has many apartments and at times was very noisy at night as other tenants moved up and down the corridors, not an issue for me, but if you're a light sleeper this could be an issue.
The apartment is located about 10mins drive from the waterfront. I used Uber to get around the city with no issues. It took less than 30mins to the airport.