Great place to stay. Very well equipped, probably more of everything than any other airBNB I've stayed at. Wonderful view, huge outdoor space, quiet. Highly recommended.
Brett is an illusive fellow and actually had nothing to do with him. Everything dealt with by a support team, who once you got hold of them were helpful.
The keys are collected at the nearby Cafe Safar. I had a few issues when I arrived getting the key, but the cafe staff were excellent in resolving. I can also recommend sampling coffee, food etc. Visiting there was one of the highlights of my stay.
Enjoy!