My stay at this Jonathan's place has been the worst so far. I have never experienced such during my time with Airbnb. Firstly, we struggled to find the apartment due to poor communication and unclear instructions from the host (Primrose). Then whilst I was trying to communicate with Primrose, she mentioned it was her apartment, to find out it was a lie and later revealed it was not her apartment.
Once we entered the apartment, the wifi was not working, the remotes for the tv was not working, the toilet was not flushing. So I did contact Primrose about this and she could not assist and kept lying saying she is on her way from Camps Bay and ignoring my calls and messages. Then she sent a man named Bob to come to the apartment who was NOT verified on AirBnb at 8pm... at night to try and fix the toilet... which he could not.
At this point Jonathan did not have any contact with me and Primrose eventually ignored all our concerns.
We checked out the next day.
I would not advise anyone to stay here, the host lies, does not communicate and amenities specified do not work.