The place is great! Spotless and at a beautiful location. However, I’ve had some hiccups in my experience with Angelique; I’m a host myself and I know the importance of having guests. I had to ask for a coffee plunger, which was provided. There was no broom available for my use when necessary. I asked twice and was offered a maid for an extra fee. Internet speed is only 10mbps for download, which is extremely low for current standards, Angelique says it’s the best.
Their check in and check out times are extremely unreasonable. 3pm for check in and 10am for check out. Before my arrival, Angelique wrote me at least 3 times that check in was at 3pm, NOTED! And then, one day before check out, another little note to ensure I would be out by 10am… I think this is very inconsiderate and unfair to guests. There are no current COVID standards and protocols in place, therefore, nothing explains this. Upon giving her the feedback, I was replied to with aggressiveness and phrases such as “my apartment, my rules”… Not quite as there are Airbnb good practices and guidelines to be followed. Standard check in time should be from 2pm onwards. Standard check out times should be up until midday.
The place is beautiful, but unfortunately I can’t say the same about the host’s attitude when approached with feedback for improvement. Will avoid the host