We booked the Capri house for two days to attend a friend's birthday celebrations. The stay was ok. The house is run by an international management company with a local manager. Initial communications were nice and cordial. We asked for an earlier check-in time as the official check-in time is from 4 pm. The house itself is big and well equipped. No art or decorations other than a couple of pictures upstairs. One magneto light for load shedding. No instructions on how to use the alarm system at night. TVs in every bedroom but only one was working. So far so good but on the day of checkout I forgot to pack 3 dresses. I informed the hosts and asked for assistance. The response: Lukewarm and not helpful even threatening extra charges for retrieval. I had asked for a convenient time for pick up the following weekend and was told at 14h30 to be there by 15h00. The contact person at the house was not reachable on their phone and knew of nothing so had to search for the dresses in the garage.