I rented the flat for 12 days, but when I entered the flat it was full of small cockroaches, at the same moment I sent the photos and videos to the owner and left the flat at the same instant. I had no conditions to sleep there, but the way the owner dealt with the situation was not fair, wanting to share the burden of the situation with me and putting difficulties to give me the refund. I had to open a complaint on airbnb to get the refund causing me several inconveniences. We could have resolved the situation amicably.