Nice apartment, everything very clean, great service. Actually, incredibly good service: When I had to change check-out plans in the last minute and didn't know where to put my luggage, Natalie (representing Glenn as host) immediately had the perfect offer (leaving my luggage with an airport shuttle that she arranged within minutes, and that picked me up at the conference centre a few hours later). That saved me from total chaos.
I just wished they had more tips for saving water or even demand more water saving measures from their guests. In the current drought, it is an effort of all people who live in and visit Cape Town to prevent the city from running out of water.