From the minute I booked this place, Ursula was helpful. We communicated a few times before hand for suggestions on a car rental and airport transport to her place. Upon arrival, she gave us the lay of the land inside her picturesque courtyard accommodation as well as pointing us in the right directions for food, groceries, tips on best ways to see sights, etc. etc. The apt. was quiet, had fun decor, and kitchen more than adequate. Great location; easy access to everything. We appreciated her energy, generosity and direct personality and humor. Rent this place if you come to Cape Town!