The check-in is done by yourself and it is usual in these kinds of aparthotel structures however the keys were not in the locker as well indicated in the procedure… The security guard came to the rescue and was very nice and helpful. Arrived at the room, it was not cleaned… The lady on the phone was extremely reactive and I could get the room cleaned an hour later - it was apparently a miscommunication. They compensate with a nice bottle of champ, which was a kind gesture. You better communicate with them on the phone, because they do not answer on Airbnb (i asked for early check-in and I remained unanswered). However the room is very classy with the bathtub, the balcony is very pleasant, and the workspace is great. Without the check-in experience which could have been smoother, everything was fine. We are located in the center which is ideal! The coffee place on the ground floor is very practical.