THIS HOST STOLE MY MONEY!!!!
I made an Enquiry to book this place, and had to wait an ENTIRE day which is not normal in my experience of dealing with hosts on this App.
So because I needed a quick response, I started chatting with ANOTHER host in CPT and that lady responded within minutes, I finalized my booking with her and then came back to Grahams page.
I sent Graham a message to NOT accept my Enquiry because the app wouldn’t give me the option to cancel it myself. Just over 6hours after that message, Graham goes and accepts the booking.
I call him immediately and ask him to reverse his action and he makes excuses at which case he then says it’s not his fault Airbnb must fix it.
I turn to Airbnb and show them the evidence that the host said the only way I could get my money is if they resolved it on their end...no real resolution except we’ve received your complaint and are investigating....my account was debuted and even though the host said he will refund me, he went and declined my refund request!
This is THEFT! I worked hard for this money and to be defrauded in this manner really hurts! I hope to God he gets what he deserves because he acted in a very dodgy way from the onset and I’m honestly disappointed with Airbnb and how they chose to handle this!!!