Pros:
- the apartment is well located with fantastic views of Table Mountain and Lion's Head;
- the apartment was clean and very comfortable (exactly what is in the description)
- the Propr management team were very responsive and helpful.
Cons:
- asked to sign the estate's rules of conduct after I had booked;
- the apartment is on the fourth floor with no lift;
- the check-in process was quite frustrating as there isn't a time window for the guest to arrive, and when we did arrive on time, the Propr management team had to request that we check in later because the apartment still needed to be cleaned (likely a once-off issue)
- communication within the Propr team could be improved. For example, Propr knew that we couldn't access one of the parking bays and that we were parked in a place waiting for the correct parking bay, and then I received a message from the Propr team that my car wasn't parked in the right area.