Lorin is kind, hospitable, and thoughtful. We arrived earlier than the check-in time and Lorin made accommodations for an early check-in. In addition, she provided storage space for our luggage on the check out date so we wouldn't have to lug it all around Cape Town before our flight on our last day. Lorin remembered my husband and I were celebrating not only our anniversary, but also his birthday. She surprised us with an AMAZING bottle of sparkling wine and a cake. She often checked in with us throughout our stay and also replied promptly. This space is clean, trendy, and was in a central location for all of our excursions. We used Uber to get around and the typical cost was about $1.75 USD per ride. The building felt secure and was always quiet. Added bonus: We got to see a bit of Escape the Room 2 being filmed just outside the building as well as inside the foyer!