Bianca and team were very responsive and helpful. We had a couple of issues with the air con unfortunately but they apologised and sorted them ASAP. They also kindly left us a bottle of sparkling wine as a honeymoon gift!
In terms of location, as others have said it’s reassuring having the hotel security etc. the hotel block itself isn’t that nice and the area isn’t great so we mostly took ubers even though it’s not that far to eg the waterfront. This was fine though as they are cheap/readily available!
The apartment itself is a little smaller than it looks in photos as some others have mentioned but perfectly fine for a couple. Not sure I’d want to spend more than a couple of days here with 4 or more people and all our luggage though!
Couple of small things like the first 3 plates I pulled out of the cupboard were dirty (no doubt previous guests but they hadn’t been checked) and the toilet seat and bath seemed stained / scratched.
Top notch washer dryer was very useful!