Caroline was very welcoming. She stayed in touch a few times before our trip and asked if there was anything she could get for us upon arrival. Once we were settled she happily chatted to us but also gave us our space. Perfect balance. The room was excellent, just what we were looking for. Quiet with a lovely garden. It's a fantastic neighbourhood too with lovely restaurants and bars within a 3 minute walk. Overall Caroline was an excellent host, always willing to help and advise. Staying with her was the perfect start to our holiday.