Jackie was very friendly, and easy to communicate with. I had wanted to check in early, and changed plans a few days before arriving, and she was flexible and quick to respond.
The apartment is gorgeous, clean, and chic. Located in the same complex as a hotel with a great pool, there is free parking on site, very convenient as we rented a car. The V&A waterfront is probably a 20 minute walk way, though we drove everywhere. The apartment comes with fridge, dishwasher, and washing machine, all new appliances and easy to use!