The room I saw on AirBnB was double booked and no one told me in advance. So once I checked in I found myself in a much smaller apartment without any balcony (which was the main reason I chose the apartment). The room was still nice, but just not as described. The stuff at the reception was nice, but still it was impossible to communicate with the AirBnB responsible Propr management.
The personal at the reception was assuring me they were gonna catch up with me, I even gave them my e-Mail address and my phone number again - nothing happened. I was given the opportunity to cancel everything and receive a full refund. Still I needed to stay somewhere, so I stayed there. I wasn’t offered any partial refunds, or any other slight benefits for what went wrong.
To sum it up: They do have nice rooms, but I had an terrible experience with Propr, because once checked in they stopped communicating.