When I booked 4 months in advance, all the rooms were available. I booked the ground floor unit due to knee problems. Only a few days before our stay the host informed us that something went wrong. I am sorry I do not believe it. She shifted us to the loft room which has extremely narrow spiral case. We could not stand up straight next to the bed without bumping our heads. Really not worth the money. I know she had a family gathering - Maybe we were in the way? Very dissapointing