Communication was excellent prior to booking, very fast responses.
Christo greeted us as we arrived and was very friendly.
The check-in process was very relaxed; we were given a tour of the house and shown how to use various appliances and also advised on where blankets, beach towels, etc. were if we needed them.
Christo also offered some recommendations around the local area, including a few popular restaurants.
My partner left his watch, of sentimental value, behind and Christo and Heino went above and beyond to ensure that it was returned to us safely and efficiently.
A beautiful house, secure and close to the V&A. Will definitely be one to return to upon our next visit to Cape Town!