The apartment was very nice and in a great location near a grocery store and many good restaurants. Propr responded to messages quickly, which was appreciated. However, communication was an area of improvement. First, there was confusion on the cost of a late check out. Messages sent to us were not clear. Also, it appears that multiple people reply to the messages so there can be a disconnect in communication. For instance, we had been communicating with one person to arrange for a late check out and paid for this, but then the day of our check out, we received a message asking us why we had not checked out yet and that check out was 10:00. Two other things of note, we could not figure out how to plug the hair dryers into any of the outlets and the wine fridge kept beeping in the middle of the night. We figured it was due to a temperature issue with the load shedding, but could not figure out how to stop it. Otherwise, this was a very nice place to stay in Cape Town.