Unfortunately, this was not the best AirBnB that we've stayed in. The flat itself, while spacious, requires some maintenance and is in a noisy block of flats in a noisy part of the city. While there are some easy fixes to improve the space (supplying a bigger fan to cool the flat, providing more one than roll of toilet paper for a couple staying five nights), the biggest issue for us was the very poor quality of the mattress. We could literally feel the springs poking through when we lay down. We eventually placed an additional blanket underneath the sheet to minimise the discomfort. We do appreciate that we could check in a bit earlier and that the issue with Netflix was resolved quickly, but much much more is needed to ensure a 5-star rating.