Unfortunately the apartment was less than ideal. When complaining to the host, I was told that it was part of wear and tear and that at the price it was offered, we could not expect luxury. We had to move out the same day as the apartment generally was not clean, stove was not working, no duvets and the lounge furniture was all scratched.
these are all basics so a lot was not expected.
I would say that while the host was responsive, there was a lack of interest in whether guests were comfortable.