Exceeding expectations is putting it lightly. Carol is beyond exceptional! She was always in communication with me before our trip to make sure that the rooms were arranged to our liking. We felt at home from the moment we met her and she was always there to offer advice and give us contacts for services that we needed. I don't think I could have chosen a better place to celebrate my 30th birthday. She truly exemplifies a hosting standard that I believe all hosts could learn from. The best ever, Chapeau!!!