We found our host very helpful when arriving and leaving with heavy suitcases and a couple of staircases to deal with as they took over for us old-ones. Moreover the apartment has excellent facilities and when electrical load sharing commenced (as it does in South Africa) the inverters took over and we suffered no inconvenience on that issue whereas our friends from London suffered constantly in their AirBnB and vowed not to return unless this feature is offered in future.