We were extremely excited to spend our V-weekend at Mountain View. Unfortunately we didn't receive the room we booked. The host told us that the previous guests decided to stay longer, thus we had to stay in a different room. We were not satisfied with the different room as it was not what was advertised and what we booked. We also wanted a bath tub and the different room only had a shower. We didn't stay there and decided to book somewhere else where we received what was advertised and what we booked. Iris didn't communicate any of these changes to us, even though we made the booking well in advance. Only when I asked her about it, she explained everything.
This was the worst Airbnb experience we had and was extremely unprofessional. Such a shame, because we were really excited.