When we arrived at the apartment it was a disgusting dirty mess. Apparently, the previous guests had just left and the cleaning lady had only begin getting things together wiping and disinfecting the apartment after 4 men had been there for a few days. Dirty dishes, spoiled linen & hair was everywhere and we had to wait until they finished up. I texted Jaco several times asking him to call me to discuss the issue but he never did. He replied via text, very rude and defensive stating, he has traveled the world and sometimes the rooms aren't ready so what's my problem. He continued by saying the cleaning would be finished in 30 minutes. The nerve of this man to speak to me as if I haven't traveled was uncalled for. But secondly, who cares if I hadn't, I paid my money to have the room clean and ready to use at the set time 2pm listed. It took her 2 hours to clean the entire apartment. She didn't leave out until 5pm. I stopped communicating with him. The worst host I have ever experience!