The place is sooooo beautiful. It is very clean and the view is to die for. Amy Li was very helpful. She explained the load shedding situation as we do not live in South Africa. The remote control ran out of batteries and she came within 20 minutes to give us new ones. She responded back to any questions we have extremely quickly. We went in April as such it was colder at night times so a few heaters would have made he stay perfect. But other than that, I can fault it. We would definitely stay there again.