This apartment is luxury at its finest but unfortunately the upkeep and cleanliness (controlled by the management group Propr) lets it down.
PROs
1. Great location with amazing views
2. Top notch appliances suited to a luxury apartment
3. Secure off-road parking
CONs
1. The folding-stacking doors throughout the apartment allow for a great open door living concept. The inside areas flow beautifully onto the outdoor entertainment areas. However, this apartment is on Greenpoint Main Road so the noise level is so unbearable that we had to keep the doors closed most of the time. The handles of the sliding doors are also broken/faulty and we had difficulty locking them. The middle door from the dining area was locked with no key for us to use it.
2. The furniture is dirty, had burn marks on it and as well as stain marks. A previous guest had complained about the dirty carpet - the solution, they just removed the carpet. On checking out we had lost a piece of jewellery. In my search I removed all the cushions on the couch and was sickened to see the amount of dirt that lay beneath the cushions. I do not think the couch has been cleaned since installation.
3. The queen bed in the first guest room has either a broken base or mattress. Our kids had to resort to sleeping on the dirty couch as the bed was too noisy to sleep on.
4. In the main bedroom there was a questionable stain above the bed in the headboard area.
5. On day 1, the air conditioners started playing up. This was reported to Propr who immediately responded and said they would send a technician. We never saw the technician arrive but were comforted by the fact that Propr confirmed the problem had been resolved. The air conditioners gave two faults continuously for the duration of our stay which we communicated to Propr. Nothing was ever done about it despite us even providing the solution we obtained from the service manual. We resorted to manually resetting the circuit breaker switch every time the air conditioners stopped working. Something which is a bit difficult to do when it happens at 02h30 every morning.
6. The pool was not cleaned before we arrived but the pool man did arrive the following day. The chlorine floater, however, was clearly finished and no replacement was provided. This resulted in us having a green pool by the Thursday of our stay.
7. Only two cooking knives were available - a chefs knife and some plastic device, both totally blunt. We did not even have a bread or pairing knife which made food preparation quite painful.
All in all this is a lovely apartment but the management company is definitely letting the owners and guests down. If you want great panoramic views of the V&A Waterfront without fresh air then this is the place to be. At the premium rate we paid I really did expect more - especially from a cleanliness point of view. I also believe the furniture needs to be updated with something more practical for an airbnb apartment.
I would not stay here again.