Anthea was extremely helpful, quick to respond & check in was great. She was there to meet us and escort us up to the apartment. This is a great location, very safe security and the security staff were so friendly & helpful. The apartment is great for a few days stay. The beds are wonderful. Super comfy, lovely linen & pillows. Loved that there were 2 bathrooms. We all had to shower in the one, but that perfectly understandable with the current water situation in CT. My only negative would be - the TV didn't really work (we just wanted to catch up on news now and then), the fridge door was broken & the kitchen looks tired. Also (and this was a problem in every single place we stayed) mirrors/sockets/lights. There are not enough mirrors. The ones there are aren't anywhere near a plug socket & then there is no light so one is left either applying make-up in the dark or with a rather fed up husband holding your phone light up for you. But as I say, it seems to be something all over SA. I wouldn't hesitate to recommend this apartment & Anthea to anyone.