I had Kathy greet me at the door upon my taxi ride to the airport. She showed me around and how to use everything. My luggage had been placed on another flight so my arrival time at the air bnb was delayed for a few hours, but communication with Craig and Kathy was quick and easy. For the most part, it was a fuss-free stay except for our last 2 days when they has maintenance on the gates to the car parking spots and we were locked in and out. However, I understand this was not something that could have been helped.
We most appreciated the readily available coffee and milk as well as a washing machine and dryer with detergent - small but made significant differences to our stay.
The wifi was also greatly appreciated.