Adam was great at staying in communication with us throughout our stay. The house is stunning and the views are incredible. However, check-in was complicated, we only got into the house at 16:30 after arriving just before check-in. The pool was not heated at all. This was a issue for me as I specifically chose the house for the heated pool. I also feel the cleaning fee is a little on the steep side considering some things we not up to, what I would consider, "luxury" standards.