48 hours ahead of our arrival in Cape Town (flying in from Germany) Dean called me and told me that there has been a double booking and that we couldn‘t stay in the booked apartment. Of course, I was pretty shocked and asked him what he plans to do about that. He assured me that he will find a place which meets or even exceeds every asset of the one that I had booked and will be located in the same area. I decided to trust him and Dean as well as Mandy delivered. We got to stay in an extremely nice apartment, with one of the best views in Llandudno. The apartment was even bigger and it all came at no extra costs, of course. Dean and Mandy are absolute professionals and I can recommend everyone to stay in one of the apartments under their management. They do care about their guests, are always available and find a solution for every problem. Thank you for the wonderful experience! Best in class