Having used Airbnb a few times & staying at many hotels in CPT, it’s a bit disappointing for me to write this review as I have seen many positive reviews from other guests but here goes:
I had initially booked the room advertised (Pink Diamond @ Kimbo). My booking was confirmed and the money deducted. I was then advised afterwards that room was not available and another room would be made available. Personally, I would have appreciated this be communicated to me prior to money being deducted. I would have then been able to make a more informed choice.
We arrived and were allocated another room (Ruby Rose). The room was a bit dusty and the bedding not too clean. Staff were helpful and we were then given another room with en-suite toilet, bath and shower. This one was a bit better.
There is also a R50 key deposit you have to pay and returned afterwards which was fine, but it would have been nice if that was advertised. Our room also didn’t have soap as advertised.
Other than that, the location was great and the staff friendly. The complimentary breakfast and welcome drinks were a nice touch too.