Be aware that check out time is 10am! This was a huge inconvenience and we didn't learn this until after booking; it's exceptionally early and they were inflexible about it. I've stayed in Airbnbs for years and this is the first time someone wants us out and sent cleaners to the door at 10am.
They said that they have 100 units to take care of and it's high season to they need more time to clean. Their check in time is 3pm so I'm unsure why they need 5 hours to clean such a small apartment.
They claim afterwards that there is a place to store luggage except that was never offered even when I brought up the super early check out time. So this information is unverified.
Communication is okay, they always respond, but do not respond quickly.
We gave ample heads up to let them know what time we were arriving for check in, but still had to wait 20mins when they could have just left the key with the front desk.
The unit is much smaller in real life than pictures. The pictures make the living space seem spacious, but this is a very small one bedroom.
If you order food delivery, you must pick it up from the front desk. I'm not sure if this is a COVID thing or a normal thing, but there are 2 places (elevator and a hallway door) that require security tag to get to the apartment so maybe that's why the front desk don't let delivery people up. It's not great though.
Location is great, there's free parking. The view is nice.
This is company that runs a lot of apartments so they're a big operation and feels commercial, you're unlikely going to get any check in/out flexibility, or feel like you're staying at an Airbnb. I would opt for an Airbnb that is owned and managed by a person so the experience is warmer and less transactional.