Ursula was amazingly welcoming and really took the time to get us acclimated (even when our train was 5 hours late). She made sure we got our bearings and is a great communicator.
The location is like a sanctuary after a long drive to Cape Point or tour of Robben Island.
It''S so clean and beautifully appointed we opted to have coffee in the courtyard and dinner in a couple of evenings even though you are a block or two away from great eateries. The kitchen is perfect for this and I highly recommend staying here if you are so fortunate to find yourself in Cape Town.