We rented this lovely house for 11 days during our holidays in Cape Town. Fiona and Kirsten were very kind and quickly available over the phone or via SMS to help us with everything we needed (it ranged from electricity problems to parking ticket and medical assistance among other things). The location of this unit is awesome, on a very quiet and residential street in Greenpoint, close to everything.
The house is spacious, comfortable and equipped with all the appliances you may need during a short term period rental.
However, there were 3 negative points to our stay at Fiona's and Kirsten's:
- We self checked-in and out with a key under the mat. Neither Fiona nor Kirsten or one of their colleagues came to check us in and meet us. Given the price paid for these 11 days, we would have preferred to put a face on the person we were renting from;
- Although the neighborhood and street are very quiet and safe, lets not forget we are in South Africa and more security to the house would have been a positive point. Window bars and just a stronger door for example. The windows facing the street could literally be blown open with just a little kick;
- The structure of the house is a bit old and South Africa is a tropical country, some cockroaches could be found in the house because there was space between the walls and the floor (1cm more or less sometimes) and some bathroom pipes weren't all cemented around, giving the cockroaches plenty of space to come out in the house. This is however very easily fixed!
We had an awesome time in Cape Town and liked our rental with Fiona and Kirsten but we think these 3 negative points should be addressed asap for future guests!