Communication with Renée was excellent; she answered all messages very promptly and provided comprehensive information.
However we never met Renée as check-in and check-out were both self-service. Pity as we missed those insider tips one gets from AIRBNB hosts.
The apartment building is new and well maintained with secure parking and 24 manned security but it is slightly isolated from the busier areas of the neighbourhood. For that reason you can't confidently or safely walk at night from the building - security advice strongly against it.
The interior of the studio was clean and well presented but it is smaller than the photography suggests. It's an open plan studio, not a one bed apartment. The bed is immediately by the front door, separated from the living dining kitchen area by a double wardrobe - otherwise completely open.
The furnishings are sparse but stylish. The bed linens are good. The bed was very comfortable.
The internet was fast (especially by Cape Town standards) but with 500mb limit per day so fine for normal use but can't download a movie etc.
The apartment doesn't in our opinion reflect the essence of AIRBNB where home owners share or offer their properties as a home-from-home for visitors. It's an investment property that is rented out.
The welcome pack was poor.
There is no air-con or integrated heating. There was one plug in heater that took the chill off the loft style space. No dishwasher but otherwise well-equipped kitchen.