Appartment was excellent clean and beautiful inside, Tracey customer service was excellent and her thorough check in was amazing, lots of tips of where to go, very friendly and leave you to do your own thing, only issue we had was that there was load shedding so no electric 3 time a day for 2 hours, prior warning would have helped as no generator and no hot water at times. Once we made issues Known to Tracey she was helpfill and got the issues resolved