When my husband and I arrived at the apartment it was clean and tidy. We had fresh clean towels waiting for us on the bed, along with a new bottle of shower gel and two yummy chocolate bars! It was as if we got in to our boutique hotel room... And that is just about the "service". The place itself is very cool and well designed- an experience on its own.
Green Point is a great location if you like the sea view and the board walk (and who doesn't), and the Myciti bus is literally under the building so it's really easy to get around.
We didn't get the chance to meet with Pieter, but he was always available to reach by text for whatever we needed.