Charmaine is a wonderfully communicative host. Responses were very quick. She totally dealt with any concern or question. The office area is the most excellent for business-ready that we've experienced. The location in the Seapoint neighborhood is excellent for restaurants, grocery shopping, ATM's, and walking down to the beach to walk along the promenade (this section is not where one would swim). Short Uber rides to many interesting places such as the Robben Island ferry and Castle of Good Hope.
Americans and others unaccustomed to having no central heating will be pleased to know there's a portable heater one can use to take the chill off an early morning, etc.
Word of caution: This neighborhood is on a steep hillside. If you have issues with walking, you might need to order rides more often than we did for eating out.