Kim was not really accommodative at all. When I requested to check-in early she told me that is not possible even to checkout.
The next thing when I leave the place a white couple as there to collect the key @ 10:30 yet for me she did not even bother to share that information and had to drive around with my luggage till 3 PM check-in.
She must be fair on all the guests and give proper information. She couldn't wait on Saturday morning at 10 am to remind me that I am checking out on Sunday. We not kids, we know the rules.
Also her kitchen can do with improvement, not enough pots, bowls to put in things. The lounge as well, the sofas can be improved. Also there's no communal braai she spoke off.