Clear communication and instructions from the host. He made sure we were updated with all information and informed if everything was alright. It really felt like a villa, the room we stayed in had access to the jacuzzi and swimming pool outdoor. These two facilities are shared I believe, but at our time there were no other guests using it. Due to load shedding, there were no bubbles in the hot tub, but it was nicely warm water and the staff made sure we felt welcomed. Nice breakfast too and amazing shower!