This was a lovely, safe place to stay and the communication was superb. Hosts were so helpful, efficient and accommodating and it was a pleasure to deal with them. The only downside to this wonderful place was that there was no way you could enjoy the balcony as there was no shade and you would fry if you sat outside too long. Perhaps, if allowed by body corporate, a pull down shade of sorts would have made it tolerable. We travel from Gauteng to Cape Town every December, for many years now and it's the first time there was no welcome gift. This place can't be faulted on anything else, it was a wonderful stay, with beautiful views, pristine bedding and towells. Offers all you could need and the hosts are fantastic. Would recommend.