Bernice was so patient and accommodating. We asked if we could stay in the apartment for few hours after the checkout time and she was so kind to let us do so. She responded to all our requests in a timely manner with a lot of professionalism and kindness. The apartment was exactly how it looks online, it was spotless, well decorated, secure and well located. I enjoyed my stay there and I’ll not hesitate to book the apartment again if I get the chance.