Bookers Beware! This is listing is aesthetically pleasing but riddled with underlying problems from staff to structural.
First thing - This is not the entire place in Johannes’ accommodation. It is an apartment which was incorrectly included in the listing
The larger unit is on the lower two floors which was a disappointment. It felt like we were relegated to bottom half of the house and when his very noisy guests occupied the upstairs section of the house it triggered a noise complaint in the neighbourhood.
Additionally the listing incorrectly indicates that two of three beds are queen and they are in fact double beds.
Worst of all, upon our arrival we were greeted with a putrid smell of sewage emanating from the drains of every single bathroom (x3) as well as all kitchen (x2), which reeked right up until our checkout 4 days later & there was broken glass door with shards on the floor to welcome us by the back kitchen.
Additionally we also had issues connecting to the wifi for our unit, which did not end up working. Eventually we connected to the other units wifi which was a disappointment as one of us relied on the wifi to work from home. The fireplace was broken which made the unit, which can be cold, even colder during our stay. On our third night we had friends over for dinner and found that the speakers throughout the unit did not work.
On the terrace, the grill did not light because the canisters were empty, which caused us to again message the staff for what seemed like the 20th time.
Lastly, the staff were very invasive as *we* always had to be available on *our holiday* for them to fix every issue we identified. This was extremely disappointing as it distracted us from the purpose of the trip which was to explore and enjoy the beautiful Cape Town.
Bookers Beware!