The place location is great, you have a view of the table mountain, it's next to the heart of Cape Town's night life, and there's a supermarket and pharmacy right around the corner. The room is in a hotel, which is seemingly unaffected by load shedding, and the hotel staff are very friendly and helpful. The place does look like pictures, instructions on getting in sent by Calvin are clear. I can't really comment on Calvin's responsiveness but that's only because I had nothing to complain about while I was there!