Ralf came to meet me in person at the flat in the afternoon. Handed us the keys and showed us around. He provided clean bedding, clean towels and basic toiletries too. On arrival he apologetically informed me that there is renovations going on next door - which was very bothersome for the duration of our stay (we basically scurried out the house early every morning to avoid the noise and made hasty retreats to out the house whenever we did return during the day due to the noise. Totally out of Ralf's control - though a forewarning would probably have led me to cancel the booking and stay somewhere else. Also the wifi (which was a Vodacom "dongle") wasn't loaded with any data. Though Ralf apologized for the inconvenience and gave us some free data, I still had to go upload data. The data also doesn't last very long - 2GB worth lasted us ~3 days and we were only checking emails, news etc.