We had a great experience staying at The Retreat. We felt very cared for from the moment we first made contact to secure our stay. Birgit was very positive & reliable in her communication. She made sure we had everything we needed and more. The wonderful housekeeper, Theresa, kept the house spotless. And when there were issues with the taxis not operating during our stay at The Retreat, Birgit organized for Theresa to come with an Uber, keeping her safe & our needs met. All in all an excellent experience.