Lance is very friendly and efficient. The unit is very well equipped and has all the household items you need to truly make it a home away from home. We were truly impressed by the attention to detail and thoughtful things Lance did, down to leaving some apples and biscuits for us to snack on! The outside area is pleasant and peaceful, the unit is well appointed and there is plenty storage area. Lance was also very helpful whenever we needed anything. Perhaps the only downside we experienced while staying here is parking - parking in this area is notoriously under available. This however was by no fault of Lance, and he was very accommodating when it came to parking. The location is also very central for experiencing all of Cape Town's attractions. I would certainly recommend this accommodation to anyone wanting to stay in Cape Town!