We never met Ryan of course who is only working for a giant company administrating lots of apts in Cape Town. Check-in went fine although not very personal. The apt. is located in a part of the center that feels very rough, with huge office buildings, warehouses, some industrial feeling, but yet around the corner some very cool and good restaurants.and shops. After dark You do NOT walk around here, which is a giant shame!!
The apt. is beautiful and modern but the portable AC is only making noise, not giving much cooling unfortunately... Teh pool is very small and not very clean so we never used that either. One chair only at the little terrace next to the pool. Nice staff at the recetiondesk.