Lovely place, clean and central and accessible. New building so everything clean and fresh. Booking and adding dates very easy and quick, check-in/ key collection easily arranged with Sally. No other interaction with her during week long stay but we had her contact details to message if required. Being in the city bowl, even on the 10th floor, it got very noisy at night, into the early hours. Adding a microwave would be nice. For women traveling alone it would feel safer with a door latch inside. Generally a good stay and a few small adjustments/additions would make it 5star!