as we boarded our plane, we were informed our house was no longer available & we would be accommodated in a better beach front property. since it was late and we could do nothing on the aeroplane and we had children with us, we went to our new location which was incomparable to what we had booked & expected. since they even knew our flight details we were truly tricked and let down. I have reported to airbnb as we left the property as soon as possible and asked for a refund. to date airbnb have been most helpful.