We rented this apartment for four weeks and from start to finish this was an absolutely great experience. My initial conversations with Louise were helpful, pro-active, lively and even fun. Her communication style was excellent and particularly since this was going to be an apartment primarily for my older mother traveling to South Africa for the first time, Louise totally put my mind at ease about the set-up, location, safety/security, the assistance of her staff, etc, etc. Because we were several people traveling from different continents we had to adjust the dates slightly on both ends. That was met with absolute flexibility on her part. Upon arrival Louise was there to welcome us with her team and the whole thing could not have been more seamless. That stayed consistent throughout out our trip if anything came up that we required. As we primarily needed to be close to Clifton, Camps Bay, Sea Point and Green Point the location is PERFECT: it's just far enough into Bantry Bay to make it feel very calm, safe and secure but with the amenities of Sea Point just a 5 minute walk away (cleaners, groceries, cute shops and restaurants). One of the unexpected highlights was being so close to Saunders Rock Beach where a morning congregation of people go for a cold-water plunge/swim in the tidal pools there. That area of coastal Bantry Bay/Sea Point (which is almost like a little enclave) also felt very safe with tons of people out for walks, runs, swims at all time of day. The apartment itself was perfect for us - each level is quite independent from the other yet totally integrated and cohesive. It's great for two couples traveling together, a multi-generational set-up with parents and kids (not young ones due to the staircase), or two singles who each want their own independence and space. Each area had its own bed, sitting area, and bathroom. There were oodles of shelves and storage/closets so unpacking was a dream. It was very bright and airy and although I wouldn't say it is officially "sea-view" it does have a partial view of the sea from one of the upstairs windows which was a lovely way to wake up each day. It also felt very secure particularly with an security access point for the President Hotel literally steps away from the entrance who also keep an eye on things. There is really not a single thing I could suggest on how this experience could have been better. There is a certain amount of bird noise - particularly gulls - but we found that wonderful and charming and totally in keeping with location. We will definitely plan returning next year and renting this flat again. Thank you, Louise!