This is a great property in a great location. Outdoor space is great, pool would have been nice but was unavailable due to the drought. We didn’t meet Max, but we suspect that he is actually just a representative from a management company, AirManaged. In fact, not actually sure he exists as an individual, let alone the owner. Anyway, regardless, the communication was very good and pretty responsive. Our flight was delayed so we were met by his lovely colleague Jackie, who stayed up to greet us. She was great. However, we had asked for a cot that wasn’t present, and also the secure parking wasn’t available due to a missing key fob. There were some issues with cleanliness - the skirting boards were dirty, we found hairs and dust in both bathrooms, there was dirt in the extractor fan, the place mats were mouldy, and there was a stain on one of the chairs. We note the drought meaning water usage is restricted, but this wasn’t great given the price we paid.
The missing key fob and key to the rear security gate were delivered the following day, eventually allowing us to use the secure parking space (this was great). However, we continued to have a problem with the cot - Max forgot to deliver it so our 2-year-old son had to spend two nights sharing a bed with his parents. Again, not a disaster but not ideal given the cost. The cot was eventually delivered on day 3, but no bedding arrived for the cot until the final night. Given the management of this property by a company, we didn’t consider this good enough. We were promised a bottle of wine to compensate for the issues with the cot, but this didn’t turn up either.
We also found that some of the chairs had loose nuts/bolts, with two of them coming away completely, but given the other issues, this wasn’t such a big deal.
Despite the problems outlined above, we had a great time in the property, BBQs using the outdoor space were fantastic (Hout Bay for the fish - delicious) and the location is nice, safe and secure especially given the security guards stationed around the property. There is no a/c but many fans were supplied and we had no issue with the summer heat. A large SPAR supermarket is very close, together with some cafes and restaurants. The City is walkable, and although we didn’t do it, believe that the waterfront is also walkable too.