Floors were not cleaned.
We had to continually follow up on electricity and get top up codes, this should have been done by agent and not us.
Internet is very slow.
Parking is an issues, advert say parking but you have to hope a visitor’s bay is available as host has rented out parking bay that comes with flat.
There was no ironing board and insufficient plates, we had to chase to get these.
We were also asked to agree to new terms and conditions before moving in which are not on advert, we did not sign and contacted AirBnB to complain, a complaint has been logged.
Mattress in master bedroom is worn out.
We were told by host there would be emergency lights to help in
load shedding, none were provided.
Unlike other places we have stayed, lifts don’t work during load shedding, this should be on the advert.
Description on advert needs to be more accurate.