The effort was there, but we didn’t have wifi for days in a row, twice. They asked to install a hottub (we were okay with that), but not the roof that was installed outside as well. We also never got the cleaning supplies (ie bucket) that we asked for, so couldn’t clean. There was a mouse and we got no response from the staff when we reached out. The beds weren’t long enough for us and quite hard. The hottub was lovely and with all the rest staff was helpful and responsive. Free netflix too! :)