I have never asked to leave a place on checking in. Ever. And I travel a lot.
I can already see Frank’s review: I offered Jacques a cleaner and he refused. I’m not sure what else I could have done.
You should have refunded me Frank so I could find proper accommodation. This apartment does not need a cleaner, it needs intense maintenance and a desperate upgrade.
Within an hour of checking in I sent Frank a an honest message asking for a refund
so that I could find suitable accommodation. The front glass door was cracked. Once inside he apartment stank of mould (Frank told me to air it) and the carpets and couch are both covered in stains. He said no one else complained which is a bit irrelevant, I sent him actual photos? The TV is some small old box thing with a rip off chrome cast held together by actual sticky tape and it did not work. Frank seemed to think this was my fault again and to ‘hold the button down for longer.’ Obviously this did not work. The furniture is old and cheap giving the flat a dingy feel. Every surface has permanent stains/marks on and the floor paint is peeling everywhere. I sent Frank photos of my concerns including a rusted oven. He did not acknowledge this. The tap flew off as I did the dishes and smashed a coffee decanter. Franks response: no apologies, just: this hasn’t happened before. It is at this stage that I decided to go stay with a friend.
Frank’s listing states that his accommodation is 5 star which is actually insane. I have now involved Airbnb in this dispute,
From the reviews it seems Frank is very nice when everything goes his way. When it doesn’t he is vindictive, unhelpful and shifts all the blame on to you.
Thank you Frank for making my last 2 days in Cape Town hell. You should be removed from this platform.