Andrew was very attentive and reached out immediately upon booking to introduce himself, he was also very helpful in sorting out an issue we had during our stay. We were greeted by members of his team and shown around the lovely property. the House itself is extremely well located towards the V&A waterfront and only a short walk to the city bowl. It was very clean and done to a high standard to offer us every comfort! My family and I had a lovely time and would highly recommend staying here.