As other reviews have mentioned, this is a very beautiful property. Being here is even better than the pictures. Great location overlooking Clifton 4th beach. Great beds and linen, etc. Overall, very happy with the property itself and communication with the owner Philip as he was very helpful and accommodating.
However, Rita the property manager wasn't as welcoming as you would expect when staying at a luxury property like this and our past experiences renting houses in Clifton and Camps Bay the previous years. It's not a deal breaker as she just welcomes you, is your contact in case anything goes wrong, and checks you out. But she just doesn't seem happy or wanting to really make your experience as guest here better in anyway. Whenever, we would reach out to her which was rare in our 12 night stay here, she made us feel as though we are nuisance and that she has other more important things to do as she has "40+ other properties to manage". Level of professionalism from her was very low and right from the first meeting when she was checking us in, you can sense she's not really happy with her job or doing this. I am writing this here so that owner can recognize that the property manager is an important aspect of the stay and can leave a bad experience with the stay even though the property is amazing. It's just the small service side of actually making the guests feel welcome, having attitude of really being there for guest and trying to make their stay more pleasant.
The property also comes with a full-time housekeeper as other similar high end properties in Clifton or Camps Bay. Unfortunately, Esther's attitude was also not welcoming and her presence made us seem like she is doing us a favour being there. She would come after 10 and leave around 2, so not really full-time which we was actually fine with us as she has a bit of heavy energy to be around with.
So this is my honest review, I hope that Philip can make the changes needed to truly make this property 5 star Luxury property that it in fact is. I would still recommend, anyone reading this to book this property as the points above are not deal breakers but it would be nice if they were fixed.