While the Airbnb is nice and looks like the pictures we got locked out twice during loadsheding because they keys didn’t work. We reached out to the host on Airbnb but we were told to correspond with the property manager on WhatsAp who was not at all helpful. Both times we had to rely on the kindness of other tenants in the building to let us in or out, and we felt really badly.
The space is clean and comfortable, but we might not stay here again because of the issues accessing the building during loadsheding. Providing an additional key for the front gate for when the buzzer doesn’t work, or more instructions about how to check in or out during loadsheding would help prevent these issues in the future.