If we could give this stay a 6, we would! Paula, Valeria and Mandisa were super helpful, responsive and lovely. Our stay was wonderful in every way! We were traveling with 5 teenagers and they loved it so much we extended our stay by 2 extra days! If you know teens, keeping teens happy is next to impossible. The location was fabulous, the layout was ideal for a large group, and the views are stunning. A wonderful stay all around.