There was a disgusting thing on my bed. An extremely dirty, worn blanket that I wouldn’t have given to my dog. I had to check in late the first night so I couldn’t do anything about it and slept cold. When I asked for a clean blanket the next day I was told there weren’t any extra but the chap at the reception said he would go find a blanket in an unoccupied room and bring it to me. Never saw him again. That was cold night number 2. The next morning I took the offending blanket to the manager who said she was ‘embarrassed’ by the blanket and she would get me a new one. When I got back to my room that night, no blanket. Never saw her again either. Cold night number 3. My conclusion: unhelpful, unprofessional, disinterested staff.
Also should mention that on arrival I was handed ear plugs and told that I needed them because guests had been complaining about not being able to sleep because the noise of the construction works outside. The construction work made access difficult.