The house is very well decorated and perfectly situated according to the description on Air bnb. I’m sorry that we didn’t get to meet the hosts/owners personally, as I think our experience would have been better than dealing with their management company that didn’t live up to the standards that we’ve become accustomed to when booking with Air bnb. We were asked for copies of our credit cards, which we refused, and ID documents and were told “its incase we decide to steal the furniture”...a joke maybe, but then we were also given a house manual that informed us there would be a daily 1 to 2 hour complimentary clean. This happened on day 1. When I called on day 2 to find out why the housekeeper hadn’t arrived I was told he had personal problems and was given the weekend off. 10 minutes later I received a call stating that I wasn’t entitled to a complimentary clean as I was an Air bnb guest! Clearly mixed marketing info between Air bnb guests and ‘other’ guests. Check the garage access code and key, as neither worked when we stayed there which meant we had to walk onto the street to access the front gate of the property. The housekeeper on two occasions also left the alarm off and windows open on two occasions that we’d set the alarm and closed the windows. Not great, as there are no burglar bars! No toilet rolls on arrival, but the housekeeper organised them for later on in the day. A beautifully appointed home that’s very clean, but in need of a little more customer care.