I am usually the type of traveler that just leaves 5 stars and doesn’t complain much but I feel it’s only fair people know what they are getting into with this place since I was one of the first to stay there.
1) if you plan on working from here, the WIFI is extremely slow and it’ll often just disconnect out of no where. Definitely had difficulties on work calls, etc.
2) if you’re like me and staying for longer than a week, they advertise that they have laundry services, and this is not true. It’s still under construction
3) when I arrived, a main outlet wasn’t working, they only have two people two pillows when 4 is standard, and the computer chair was broken. Kim was extremely uncommunicative and unresponsive at this time. I had to be a pushy American to get what I needed and even that didn’t help much. I never got the outlet fixed and never received extra pillows.
4) the place advertises that on every 8th day, you get a housecleaning and new sheets, etc. for the first two weeks, the house cleaning staff would refuse to clean and instead just drop off the sheets. We said we would leave the place in order for them to clean if they felt unsafe due to COVID and each time it was a fight to get what we paid for. Again, I had to be American pushy to make sure I got what I paid for. Frustrating to have to be THAT person…
Not the best experience I’ve had so hopefully the above helps someone in choosing whether they want to stay here. I know hosts have the ability to comment back on this to which I say: I have the receipts to back up everything I said here!
Good luck,