The place itself is ideal. However when we first arrived I felt like we didn’t matter. A few simple requests were met with a message of disinterest. It took a call the following day to an agent who was very helpful and made sure we had what we asked for. ( a second set of keys)
After that the builders in the apartment downstairs ruined the apartment with noise and dust. Nobody’s fault. The host was pretty good at sorting out an alternative and paying a partial refund but the trust was broken by then.
First impressions mean a lot Chregan.
Look after your guests needs as soon as they ask for help and you will have their trust when bigger problems arise.