This place can be amazing and has some really nice features like the open plan kitchen living room, roof top with a hot tub, table mountain views and a great location.
For us where it failed to deliver was on a few things. Although it gets regularly cleaned, it’s the detail that’s missing. The hot tub when we arrived had dead skin and fake nails in it and no chemicals to keep it clean. We told the host and they sent a cleaner around to pick out the bits from the hot tub. In the end we ourselves emptied out the water and filled it up again as there was no way we were getting into that water. Anyone with a hot tub knows you need to regularly add chemicals to keep the water clean but it’s not the case here. We were told they are not aware that you need to do that.
The other issue we had was that the air-conditioner in the master is broken. We reported it on the first day and 3 weeks later when we left it still has not been fixed and the host just stopped responding to our messages. In the end we had to swap beds from one room to the other and just sleep in the other room. We messaged the host and they didn’t respond so we just did it ourselves.
Thirdly, the bathrooms have a bit of mould and damp smell purely because there is no good ventilation.
Fourthly, There are also 4 or 5 people hosting this Airbnb and we kept getting messages from different people about different things which makes it very difficult to understand who is actually responsible. It also didn’t seem like they were all talking to each other. There are also some automated messages.
In the end this place needs some proper light maintenance on an on-going basis and a deep clean with good management but it is a good place which can be fantastic!