Jeanie was always very quick to respond to my messages from the moment I made the reservation. I arrived from the airport on a Sunday morning and Jeanie and her cleaner went out of their way to have the flat cleaned for me before check in time even though it was over a weekend. Jeanie even had her daughter there to help me set up WIFI. The apartment is super clean and convenient for both business people (near the CBD) and tourists (near Bree, Long Street and a short Uber ride to Table Mountain). WIFI works well and the flat is quiet and has 24 hour security. I would happily stay here again.