Worst Airbnb experience of my life!
Tyler is a dishonest and an unprofessional host.
Firstly, We asked for a refund as when we got there we noticed that the bed is broken. There was no way we were going to sleep on the floor/ broken bed!! He refused to refund us. Told us he would only be able to help us the best day with our bed- how??!!! When we needed to sleep on the day.
We then went through Airbnb support to recoup our money and with proof and supporting messages we succeeded.
Secondly, the location is not clear. We were directed to an art gallery. We went into the apartments opposite the gallery hoping it would be the correct building. We waited for 30mins for him to get back to us and provide us with the self-check-in process which entails going to the opbe room and leaving the key on the microwave- that is only safe for our country like ours.
Thirdly, he only left is with 32 units of electricity, which I don't believe is enough for the stay.