The host was not reachable at all times and didn’t accommodate our requests about few things: 1) We were missing the magnet key that opens the gate. Although we were promised new keys and i kept asking for it everyday, we weren’t delivered a new magnet key at all the 2 weeks stay! We had to ask the security guard every time we needed to enter the building&parking. 2) The house was missing a drying rack for our clothes. I asked for it but they didn’t even reply me nor deliver me a new one the whole stay! We had to hang our wet clothes all over the place to dry them. (A small thing to fix but really annoying to deal with)
Good things: super clean, good location (walkable to central sea point and 2 minutes to the ocean) + weekly cleaning, small shampoo and body lotion etc. was super nice, felt like a hotel. 7/24 security guards were also super helpful and sweet.
I hope they put a fly screen on the door for flies/insects. As they enter when we needed fresh air.
Overall score 3/5