We had a very enjoyable stay at this penthouse. The check in and check out process were easy as a representative met us and was very kind about our delayed arrival (traffic!). She also helped us sort out food options following our late arrival and was very responsive when we had an issue with the alarm system. The garage was a huge plus with our rental car and made it easy to cache our bags when we needed someplace to leave them for a few hours post-checkout. The pictures are accurate. It is a bit of a hike up/down a hill into areas with stores and restaurants, but the location is quite nice. The one problem we ran into was very limited communication capacities. We only had our foreign (costly) cell phones and there was only 250Mb on the wifi dongle for us. We would have happily bought more, but were told that was only possible at the waterfront, and we spent a few days outside Cape town itself, arriving back after most stores had closed. Given the limited wifi capacity split among a number of people, it would have been nice to have a few maps of the neighborhood with restaurants, grocery stores, pharmacies labeled. Having said that, the information packet that was left for us was very helpful. Thanks for a very enjoyable stay!