The place was situated centrally and close to tons of restaurants and grocery stores within walking distance. The promenade was also within walking distance. The place is huge, comfortable and protected well with the alarm system. There are a few homeless people (who appear harmless) around in the neighborhood, but that seems to be the case in lot of the neighborhoods in Cape Town. We accidentally turned on the alarm twice and the response company was at the front door in a matter of minutes. Tiffany was very prompt with her responses throughout the stay and helped us through some of the issues we experienced during the stay. My rating is purely based on some of the issues we encountered during the stay with the dishwasher and garage door, which were eventually resolved on the day before our departure through some electrical work. But these issues caused us to miss our pre-booked whale watching tour and very upset 10yr old.