Hard to review as house was great but comms were poor and my issues were not respected or dealt with. Told them that shower was blocked on 23/11 and that it had been blocked since we moved in. It got fixed on 4/12. We had to shower elsewhere many times but felt that us asking for things was a bother to them. Once shower was fixed I was accused of blocking it. No apology was ever made for delay to fix. Probably started on wrong foot as listing showed "on premise parking" which it clearly was not and I complained. I am grateful to see that the listing is now changed and it shows honestly hat it is street parking. I'm sure others won't have the problems we had and Colleen and Betty were helpful in other ways, they even kindly gave us a blender to use, which was really lovely. Apartment is great, beautiful views, kitchen and main bedroom. Bathroom and 2nd bedroom below avg. Great area to be in.