1. 'Check in' was delayed as the previous occupants had not vacated at the 'check out' time - This was not communicated with me until I phoned at 12pm to inquire about the 'check in' procedure. (Which also had not been communicated with me)
2. Because of such our check in time was rescheduled to 16:00 which thankfully was not an issue since we had family in the area to visit.
3. Because of the 'short' period they now had to clean by the time they did rid themselves of the previous guests, things were not cleaned properly, I had to rewash the dishes, there was hair from the previous occupants all over the place including on the linen. Beach Sand in places that had easy access to, with a broom. I also don't think under the beds had been swept in ages. Understanding 'turning' the occupancy makes money and there is a short 'window' period between occupancy then get 2 or 3 more additional cleaners to ensure that the place is cleaned especially at almost R2k a night.
4. My kids and I were bitten by what I am assuming is bed fleas and/or dust mites to the point that my son got a rash and there wasnt another set of bed linen to change. Though I was told that the cleaner had personally, washed, dried and ironed the linen - I assume this is not true for the reason that I had to shake out all the bedding to rid it of hair and also, the cleaner had a short window period to clean the premises, wash, dry and iron the linen in what must have been a 3 or 4 hour time frame.
5. Other than above, the apartment is conveniently located with amazing views. There was sufficient towels. Would I stay there again, if my above concerns were addressed, yes.