In itself apartment 702 is nice, but during our stay there were various cockroaches in the apartment. Within several days after moving in, I killed several cockroaches in various places (kitchen, hallway near bedroom, behind TV cabinet in living area). All measures taken (prophylactic spraying of various places, distribution of additional attractant gel in various places, sealing of the kitchen sinks) were unsuccessful. With each additional pest report, I had the feeling Elana's responses became more displeased, esp. as she tried to downplay the reported and proven (with photo & video) roach encounters. I would have liked to see more professionalism here. Elana suggested a professional treatment of the accommodation (sticky traps). Since these traps only "treat" the "symptom", not the cause of a possible infestation, and a complete spraying was out of question, I called in Airbnb. Airbnb decided to refund 30% of the price back for nights already spent and 100% for nights not spent.