the place is clean, thanks to margaret and linette, they do a great job. my beef is the dodgy wifi and lulu's indifference after i told her it was not working in my tiny room. she said she couldn't do anything about it since i had brought it to her attention at night. i was expecting her to follow up in the morning but i heard nothing from her until i left. poor margaret was left to deal with it and she couldn't do much besides suggesting i switch my phone off and try again. people who were in the other rooms also complained about the wifi, so it had nothing to do with my devices as lulu suggested. because of her surly attitude, i definitely won't stay in her place again.