We spent 6 nights in this apartment. Let's start with the good sides of the apartment. The apartment was brand new when we moved in! It really seemed like no one stayed in the apartment before us. Therefore, it was very clean, tidy and everything was in good condition. The view from the balcony was lovely. The house is a small maze, with 24/7 security. This gave us a very safe feeling. Also the location is great. Right next door is a mall with breakfast spots and a supermarket and everything in a few minutes to reach by uber.
Unfortunately, not everything was so great. It started at the check in when we had to wait almost an hour for the host. Finally, we were checked in by the colleague of a friend of the host. This guy had the keys but absolutely no clue where the apartment is located in the large house.
Unfortunately, the elevators were also broken, so we had to walk up and down stairs with a lot of luggage for the entire stay. (They weren’t fixed during our stay because apparently there was water coming from the ground.)
When we arrived, we noticed we were the very first guests, so we also had to plug in the fridge, set up the TV and even unwrap some furniture from its original plastic packaging.
Unfortunately, the air conditioning did not work either. It was set to 16 degrees for the entire stay, but we did not notice any cool breeze in there. The apartment was always warm and the air was stale. The host did not respond to the request for checking the air conditioning. Also there were no hangers in the closets so we couldn’t storage the clothes properly.
The most annoying thing was that the wifi did not work from the 2nd day on. The host also had no solution to this, only said the problem was solved, although it was not.
What a pitty! The apartment has so much potential. We hope this issues will be fixed for the future, so many other guests will have an amazing stay in Cape Town!