We didn't get chance to meet Carin, but we were taken care of for check-in, and she was always contactable and checked in to make sure all was ok. Her place is a great base for exploring Cape Town. Lovely, safe location near Kloof St, where there are plenty of restaurants. The Blue Cafe was a great little place for a bite to eat and is just around the corner. We could easily Uber to anywhere we wanted to go and the room was clean, and that amazing view of Table Mountain from the balcony was just the perfect welcome to Cape Town. Would happily stay again!