Carin and her husband were both fantastic. They were very quickly responsive to all questions prior to our arrival and were flexible when it turned out we'd be arriving later than anticipated the first day. We had some difficulty with wifi access and they were always fast to respond to reboot the router from their home next door which resolved the issue each time. The issue I suspect had to do more with the load shedding that was going on (there is a bit of an electricity shortage country wide) and not with their equipment which worked great once we got connected each time. The house was LOVELY and perfect for a couple. Great location and beautiful home.