Helga was absolutely AMAZING!!...honestly one of the highlights of our trip was meeting her...such a genuine and gracious human being....we actually booked the space not realizing it was not an "entire apartment" booking, our mistake (although i had filtered my search, i learned that sometimes other listing still pop up that don't match the filter)...but the space was absolutely beautiful, super clean, set up with welcome treats and a lovely hand made card...very classy, very thoughtful, very sweet...we all were very sad that we had to cancel the booking, only because we want the privacy of an entire apartment, as that's how we INjoy travelling...but Helga gave us the time to figure it out while she went to catch a movie, met us later to get the keys back....shared a beautiful conversation..and even met us a second time as she offered a 1/2 refund in cash because AIRBNB had already given her the full credit...she was extremely gracious and just very warm..we really connected and we definitely have met a new friend.