I was booked in to Suzie’s Place for two nights unfortunately my course ran long and I was not able to arrive on the day intended but the following evening. I informed the host as soon as I knew of the change. The next day After my exam I immediately drove to Suzie’s place I arrived between 9pm and 10pm. When I went to security and showed them the booking confirmation. They said that the host did not inform them. I tried to contact Suzie but her phone was off and she was not responding to my message. I finally got into the apartments 00:30 because I broke down in tears and the security just took all the keys and tried them on the door. Suzie isn’t answering and i’m stuck in long street (one min walk from where one of my good friends were stabbed a year ago) woman alone with a car full of valuables. Getting sexually harassed by the drunk men walking by. This was my experience. She finally replied when i was busy checking out and bluntly said it was my fault that I sat outside cause I should have let her know i was gonna be that late. In what universe is 9pm late when you said i will be arriving in the evening. if I had more specific information to give I would have given it. Lucky for me I know Cape Town but if it would have been a international traveler that she left stranded like she did to me. The outcome might have been catastrophic.