David has a spectacular home. We enjoyed the spectacular views and the space. Thank you also for taking the time to help us capture footage off your CCTV cameras when our car was burgled while parked on the street overnight.
My comments:
I partly booked the unit because it listed a High chair and Pack ’n Play/travel crib but neither were available. When I asked “PROPR” “concierge” named Wellington where these items were stored he condescendingly replied “Your nearest pick n pay would be at Cape Quarter Mall in green point main road”. This was later followed by a note from the actual owner who wanted to charge me R50 per day for these promised amenities. I found both of these responses unacceptable and just plain rude.
My criticism is mostly about the transactional and dismissive dynamic created by the host + PROPR management system. In the future I will not book "managed" airbnbs as the business model likely forces hosts to compromise on delivering the home away from home experience we all seek when we choose airbnb over hotels.