The apartment is beautiful, I loved it but unfortunately the experience I had is disheartening. The place is not safe. Our items went missing. When I reported the first incident, Scotty defended his employees. With the second incident I demanded a proper investigation. The same day we reported the second incident the suspect housekeeper visited us and pretended to want to help us look for our items (to cut a long story short, after two days she returned our items). We then learned that people have previously reported missing items in that airbnb. In our case we are lucky the thief returned our items. We got them from the receptionist.
Three things saddens me about the incident and spoiled my stay in CPT: 1. Their housekeeper invaded our privacy and took things that are not hers (Heaven knows what else she stole from us). 2. The owner defended his employees for the second time without doing a proper investigation and showed no remorse whatsoever and then had the audacity to tell me his housekeeper is willing to take a lie detector test if I am willing to pay for it. 3. This one made me laugh, when we moved out, they stoop so low to accuse us of damaging something in the apartment that was already damaged when we moved in just because we rightfully reported items they stole from us.
I informed Scotty that his housekeeper returned our items, I’m still waiting for a response (If there will be any response).