There is room for improvement regarding communication with lessees.
The entry security system is not convenient, especially the need to carry your cellphone when we are outside the premises
The instructions for entry were not communicated properly - we had 3 different contradictory sets of instructions and had request clarifications.
There was no mention of loadshedding and there was no generator to mitigate the consequences of power cuts - I need oxygen during my sleep and could not sleep during power cuts - this was highly disruptive. No extra light was provided for use during power cuts and no instruction was provided to help find areas and loadshedding schedules