Stayed with my partner for around 8 weeks. Grant came to meet me for check in but was half an hour later than expected which was only an issue because I didn’t have a local SIM card. He was generally helpful in coordinating weekly cleaning (a big plus, and very thorough). Friederike was helpful and sweet, gave us support with our questions on electricity cuts, and she helped top up the electricity when it ran out.
Koos liaises on the app but doesn’t seem very in touch with what’s happening on the ground and sends only generic automatic messages.
Flat is in a great location just up the road from Woolies supermarket and walkable to the V&A waterfront. Got a lot of good natural light (huge windows). Sinks were a bit blocked when we first arrived but the hosts were quick to organise a plumber to come the very next day. 3 floor walk up, very friendly neighbours and lots of cats too! A parking space was also a huge perk, especially as we saw some smashed windows on our road.
There was a building site a few plots down so there was construction noise most of the days, but bearable.
There was some black mold in the toilet getting worse by the time we left - toilet gets very wet on the walls and floors. Amazing shower pressure.
Work desk & chair were basic but functional.
Overall good stay. Would recommend for the location and value for money, all basic kitchen supplies were there, weekly linen and towel change. Thanks for everything!