Overall the stay was lovely, I’ve rated it 4 stars for a few reasons.
The house it’s self is gorgeous but we did feel that the exterior looked a little tired, Cracked tiles, pool broke, no gas in the braii and one of the patio doors broke too.
We come to Cape Town a lot and every house we have ever stayed in is pristine and equipped fully for the guests. I found it quite odd that there was a braii and no gas. Holiday makers have full schedules and I doubt that anyone has time to drive to sea point to get gas for the braii.
The best part of the house was Charl, he was absolutely fantastic and truly knows about hospitality. We have a lot of respect for Charl and appreciate everything he did for us. We did have our teething problems with Numerous work men coming in and out & the cleaner hanging around on the sofa.
Our other issue was that we booked this house due to the fact we had two children and it was so family oriented. The house was advertised with a cot but upon arrival the cot had no mattress and was considerably old. We noted this with Charl straight away and the next morning we had a brand new cot delivered. Again Charl was fantastic.
Positives - the view was incredible and the location was perfectly safe. We walked to and from the beach regularly feeling completely safe.
Noise doesn’t travel through the house easily either (we were worried about this with a 6 month old baby) but it was absolutely fine. The rooms are a great size, built in wardrobes and just great! The house doesn’t come with air conditioning (another worry of ours as in peak summer, it gets very very hot) but we found the kept it’s cool quite well. Fans are provided in every room and as long as you keep your curtains closed throughout the day and your sliding doors open we were all ok.
Charl was again brilliant when we requested an early check in and an extra set of keys. We were allowed to check in at 10am which helped us massively.
Security wise the house is also great. Your high up with an electric fence and and video door bell for guests so you can see who’s at the gate etc.
Small touches like a welcome basket we’re much appreciated.
Like I said we had it slightly hit and miss but definitely got there in the end.
Would definitely recommend this house for families as the pool is so big and the children loved it! Also if you can carry the weight in your luggage, they have a electric inflatable pump! We brought pool floats over with us and after some struggle we found this! This made the pool so much more fun!
Thanks
Elle