Very unprofessional. Double booked me and only told me 2 days before my check in date. Communication was very unprofessional, and they tried to offer me 2 other stays that were not up to standard compared to what i had already paid for. Then only to notify me on the day that they had 2 rooms available at the place i initially wanted. There was a lack of remorse for their mistake and It just felt like they didn't care. I would not reccomend booking a stay with them, they will mess you around.