The location of the apartment could not be better. The area feels very safe, plenty of restaurants and shops all around. We had a rental car throughout our stay, but for our next visit we would probably do without since the Mycitybus lines to the waterfront, city center or to the famous beaches all have a stop just around the corner.
The apartment itself is very clean and nicely decorated and the kitchen is furnished with everything you could possibly need for vacation cooking. The beds in both bedrooms are very comfortable and wardrobe space is especially ample.
There is a balcony, but given that the aparment is closed in by other unappealing buildings we never felt like using it except for drying our clothes. But honestly, Cape Town and its surroundings are so beautiful that you will hardly feel the need to sit around on your own balcony.
The only negative point is that you can hear the noise of the air conditioning of the surrounding buildings. I am quite sensitive to noise, but slept beautifully anyway.
We did not meet Melissa personally, but Terry took good care of us and was always available.
If I came back to Cape Town, I would love to book the same apartment again.