Jonathan and Primrose were responsive and helpful during checkin. The flat is mostly as described--very large, adequately clean, conveniently located, very bright and cheerful. We encountered some issues though that led us to depart sooner than anticipated. The wifi was too slow to successfully work (we were working from Cape Town for a week). While we knew there wasn't aircon, one of the only two fans was broken, meaning sleeping was difficult. Most problematic was cockroaches in the flat. We know that's common in warm places and they aren't dangerous, but it just wasn't what we were hoping for out of a short term rental. Jonathan was responsive to our issues, but we decided to depart sooner than planned in favor of another rental, given we were only there for a short period of time.