I rented Mandy's place for my two adult daughters. The accommodations that they were in for the internship work my daughter was doing were not good and were very cold, so I wanted to give them a few days in a nice place with warmth. Since central heating is rare in CT and Mandy's place was no exception, she offered a space heater. Unfortunately, the space heater did not have the proper plug for the electricity, (nor did the hair dryer in the unit). Mandy never fixed these problems even though my daughters communicated immediately. She did not respond to the text messages (which showed that she read them) or the Airbnb message. Also the advertised clothes dryer in the building did not work. Communication is critical when you are using Airbnb so I was very disappointed with this Airbnb.