Nothing but amazing things to say about both Lu and her assistant Bongi -- extremely friendly, efficient, and helpful at all times.
I was in Cape Town for surgery and the apartment was great for my purposes. Because of reduced mobility while I was there, I cannot really comment on the quality of the surrounding area, but it's clear there are many bar and restaurant options nearby.
The apartment is spacious enough, with many thoughtful additions to help with the ever-present load-shedding in Cape Town. One major highlight is the balcony -- since it's enclosed, you won't experience that insane wind that Cape Town is often known for. I found that I spent a huge amount of time reading on the balcony for this very reason.
All in all, I will be staying here again and would recommend it to anyone.