Overall the house is in a good location and has some great features. We loved the pool and the space to relax and enjoy.
We were disappointed in a few things :
We had asked prior to arrival on some amenities and found they weren't all in place on arrival. We were greeted by the staff who were lovely but could not show us properly regarding some of the aspects/features of the house such as how the smart home features were accessed or worked - the reply to questions was that Pieter would contact us to tell us. To be fair, Pieter did but we had to ask for some of the info.
The ignition button on the BBQ does not work and there were no matches or lighters in the house to use so our plans for a BBQ fell though the first night until we got a lighter from Pieter the following day. We had to ask for hangars and pegs to hang clothing and washing - on arrival there were only 5 hangars and in a 3 bedroom house, there should have been more. We did have to ask for dish towels too. Pieter did arrange these the following day as soon as we asked.
On Arrival there was also rubbish and bin bags from previous guests left behind and it took a few days for these to be removed which wasn't great in the hot SA summer as this does encourage pests.
The ironing board desperately needs replacing - it is not fit for use.
We were disappointed to find that the air con has to be paid for as well as the jacuzzi as are on the same meter. We knew about the jacuzzi costs but air con costs are not mentioned in the listing. The generator did not work the first time and Pieter had called the electrician to sort it - please note if relying on the generator for more than wifi or lights, be prepared as you will not be able to still work as we had planned as have no power.
The water dispenser in the fridge was not working so this will need fixing.
The kitchen was quite well stocked and we never ran out of cutlery or crockery - some sharp knives may need replacing from use but still fine to use.
The rooms were comfortable and we slept well and the beds were comfortable too.
The smart home set up needs a revamp as it wasn't working - we did decline to have Pieter sort this as we used our own devices instead but this should have been working on arrival.
Overall the house needs a little bit of TLC and a once over to check on the various things to ensure they work properly for the next set of guests. A suggestion may be to have a welcome binder with how to's and information on the house included so guests can see what to do and how.
We did love the garden and space and it was so good to sit and relax by the pool and enjoy the summer days.