Overall, we enjoyed our stay at this property. Location is great and the views from the house are stunning! The bed and pillows are very comfortable. Both Candia and Fiona were extremely responsive and kind. However, we would like to point out a few issues:
-The biggest issue for us was that the pool was not useable during our entire 4 night stay. It was so murky that we could not even see the bottom of the pool. We contacted Fiona about this and she responded right away that the pool guy would be sent the following day - we were out all day so we didn’t see him, but the pool looked exactly the same. We didn’t trust to get in it looking this way.
-Due to load shedding, the alarm box beeped in the middle of the night (at 2:00am) on 3 out of our 4 nights. Fiona informed us this could be stopped by pressing the clear button; however, it was a bit frustrating to get up every night and go downstairs to turn this off. We understand that load shedding is a part of life here, but there must be some work around so that guests aren’t awaken every night by the alarm box beeping.
-The WiFi was not reliable at all. Some days it would work fine and other days, it would not work at all. It was not a huge deal for us as we have data on our phones, but if you’re looking for a place with reliable internet, this probably isn’t the place for you.
-Could have been a bit cleaner. There were clumps of black hair in the upstairs living room and bathroom. The cabinet shelves in the master closest were covered in dust.
Despite these issues, we wanted to say thanks again to both Fiona and Candia for their kindness and responsiveness during our stay. The place is wonderful and if the issue with the pool and the alarm box are fixed, we would definitely come back again.