The hosts are easy to reach and were very helpful when I bothered them with a thousand questions. The place is very well situated being close to the CBD but at the same time not too close which is nice. It is also very cosy.
Having a washing machine and being able to do laundry was a god send!
If I can nitpick, the only downside is that during load shedding the electricity is out (which is normal in South Africa). There is a generator for the lifts and the light in the corridors but the generator does make a bit of noise and at night, it might wake you up.