I booked a room for my parents .We were moved to a different room without being notified. We only saw this when checking-in after we noticed that the room is different to the one we booked . Also there was a bad odour in the room like it was coming from the drainage pipe .. I contacted the host and explained angrily explained my disappointment with the service and the communication and asked to get a refund or to be moved to a different room . The host then told me he will not refund me and he will not let me be moved to a different room . I will never book with Propr again!!