Communication from Louise was good. The apartment was located in a convenient area.
I did experience problems during the stay, which resulted in me shortening the stay with the help of Airbnb and receiving a refund.
Issues To Note:
- chipped cups at property.
- WIFI went down completely for two days. Someone was sent to fix this which they managed to do eventually.
- cleaning issues
- there was a cockroach
- my MAIN issue was the sliding door in the lounge it didn’t lock therefore the apartment was not secure - especially seeing as it was located on the first floor and easily accessible from the outside. I reported this issue on FRIDAY I was then told they cannot do anything about it until MONDAY. I did not accept that, eventually after back and forth they say they sent someone. I returned the door still didn’t lock. This went on for days.
The host told me if I do not cancel I won’t be refunded. I am a host too and know this to be untrue. Airbnb was helpful in shortening the stay.