I booked the place for my daughter and boy friend, both 23. I found communicating with Dale very efficient and prompt. Immediately when getting to the flat, my daughter called me to say how beautiful everything was, from the floor to the decorations... They were both very happy. They had prepared to 'check out' at 10 but Dale told them that they could have stayed longer, so my advice would be to always ask! We certainly recommend this flat very warmly. Many thanks.