When I got to this airbnb at 11pm after flying 30+ hours, the host told me I should check in with the security guard downstairs, however when I got there, the "24 hour" security guard was nowhere to be found. After waiting 5 mins, the security guard finally showed up and gave me the keys to the apartment, but then proceeded to tell me that the apartment was on the third level and that the elevator was broken (which did not get fixed the entire time I was there). So I had to carry up 3 large luggages in the dark up 3 stories of stairs. Then when I got there, the balcony door was cracked open and I found that I wasn't able to fully shut or lock it. The area surrounding the airbnb is very unsafe and not being able to lock or shut the door was a huge safety hazard. Also the safety lock on the front door was broken, so I didn't feel safe in this airbnb at all. I wrote to the host to fix the door issues and he said he would get the repair person out to fix it, however the repair person still hadn't come 2 days later, so I ended up leaving this airbnb and finding a better and safer one. The host also required me to buy electricity, however did not give any instructions on how to do so, so finally after asking uber drivers and other people I ended up going to pick n pay and putting 400 rand into the electricity, which ended up being for waste because I left anyways. Some positives about this airbnb, however, was that the kitchen was fully stocked and the bedrooms were nice. The shower was cold when I got there though because the host didn't tell me I had to turn on the heater for the shower until I had to ask about it. There was a huge lack of communication on the hosts' part. The apartment itself was actually pretty nice, other than the back door being broken, and I would recommend it if you have a car to drive around places. The area surrounding the airbnb is definitely not safe for walking and I would not recommend staying here if you do not have a car or if you are alone.