Maureen's house is very nice and Maureen was a great host. However, the master bedroom where I stayed has a weird smell. I didn't say anything while we where there because everything else was great and it wouldn't have been possible to do anything about it during the week we were there. When I came home and my clothes smelled like the room I found out that the smell might be mould which I also found out is really unhealthy to stay in. I have washed my clothes twice since I came home but the smell is still there.
I reached out to Maureen to ask for a partial refund for that particular room but she says she can't smell anything which I find really strange since the smell is very distinct and me and my friends commented on it several times while we stayed in the house. Instead Maureen suggested that I look up and schedule an independent contractor who could confirm/decline if the smell is mould or not and that she then, given it is mould, would compensate me for the cost of that contractor and a doctors appointment to rule out that the mould have had any affect on my health.
I declined to do this since I don't see the upside in spending time to find and schedule a time with an independent contractor to then only get compensated for the cost of that contractor. Further, I'm quite certain a doctor won't be able to spot any effects on my health which means a doctors appointment also would be a waste of time.
I'm both an Airbnb host and a frequent Airbnb user and I never complain if there aren't any obvious problems but this is something I think is relevant to communicate, especially since Maureen not even can admit there is a smell and don't plan to do anything about it.