We had a wonderful stay at the apartment, however when we checked in we had to wait for 40 minutes while standing because there were no seats at the reception and the apartment was not ready. On our way to check out (10:08am) we met cleaners who were very rude towards asking us when are we leaving because they want to clean and check out is at 10:00am. I notified the host privately before writing the review of this and I was ignored.