I would say this was 3.75-4 star experience. The location is fantastic with some of the best views in Cape Town, and there were really thoughtful touches such as milk, water, wine, coffee, good bath products, and a wonderful manual with helpful recommendations. The decor is somewhat dated but has a really great layout and feels very secure with good parking. The big drawback is really the nights sleep - which I know is somewhat subjective; but we felt the bed was uncomfortably hard and had pillows lacking support and some what rough sheets. If you prefer softer beds you may have a hard time sleeping here. If you prefer a firmer mattress I think you will really enjoy your stay. Check-In and Check-Out was also different than I had assumed - in that its in-person, this caused a slight miscommunication between us at check-in as was travelling so didn't have best reception/wifi - but Janine was very kind and helpful.