Jonathan, who was my primary contact, was friendly, prompt, and helpful. Every message I sent inquiring about the flat, both before I arrived and after I was settled in, was addressed quickly whether via email or SMS. The flat itself is centrally located close to restaurants and shops and a Spar supermarket as well as several excellent coffee places including Bootlegger's, Vida e Caffè, and Truth, which was apparently voted the world's premier espresso and coffee bar last year or the year before! Arguably, location is what this airbnb has to offer. The flat itself is efficient and best suited to a quick business trip. If you're looking for a holiday home in high season, this is probably not the place for you. But again, it depends on the purpose of your trip; mine was work related and I got to zip around and get a lot done. The only room for improvement, as I see it, is the current pay-as-you-go internet access. For someone coming on business and needing to download a significant volume of data, topping up is cumbersome. And for me this was particularly so as I worked to deadlines in the US at odd hours. All in all though, I would recommend this airbnb to fellow professional visitors to Cape Town.