They don't do favours if you have a problem you want to come before 14h00 or you want to move out after 10h00 they dont allow that some of us we from out of Cape Town our flight time are in the morning some i the afternoon like my landing time was at 10h00 i have to wait till 14h00 and depatcher time was after 13h00 i have to leave at 10 and there was a cleaner on the door waiting for me