On the day of check in, we were told to pick up the key in the lock box in town, which we did. Once we got to the house, the key did not work for any of the doors. We called support, who then questioned me, as if I am the one who made the mistake. After being on the phone forb5 min the agebt advised that they would see who is available to help us. We then waited outside for 45min...i called back for the second time and spoke to a different agent who got into contact with the maintainence man, who will bring a key. When the maintenance man came he confirmed that we were given 3 incorrect keys. He then gave us the set of correct keys and we were able to enter the unit. Upon inspecting the unit we noticed that the toilet in the top bedroom was not clean. There were marks on the toilet seat that we had to clean off ourselves. Someone left their false eyelashes stuck to the ironing board in the cupboard in the top bathroom. The spare blanket in the cupboard in the top bedroom had a yellow stain on it. The bedding had stains on it. The outside area was not cleaned, an ash tray with cigarette buds was left on the deck. The cushions on the outside sofa was dirty and broken. It just is not clean enough for the price paid per night.