Jaryd was a great NOX representative. He was waiting for us when we arrived and gave us simple directions for how to use some of the house features. When I requested to have some papers printed before we left (PCR results), they were very accommodating. Anna, the house cleaner, was fantastic. I wasn’t sure I would want a cleaner in an Airbnb due to privacy, but she was lovely and asked when she should arrive daily (M-F) when we felt comfortable for her to come. She would stay for hours but you didn’t notice she was there. She was very thorough.