Poor comminication at booking through to check in on their systems I believe lead to the check in mess that saw me move bags multiple times until they put me where I was supposed to be. I selected, booked and paid for Room 9 but was give room 4 which was very different and this was late at night so nothing could be done. Site manager told me it was not her fault because there were multiple platforms people book the rooms on and she didnt know I was supposed to be in 9...