This was the worst experience I’ve ever had on Airbnb.
The downstairs bathroom stinks of sewage and the smells fills the ground floor. We repeatedly asked for them to fix this and they did nothing.
The upstairs bedrooms are boiling hot. There was no mention on the listing that you can’t open the windows. We couldn’t sleep and one of our group left for a hotel.
Two bedroom doors were broken meaning one couple got locked in their room.
We arrived to be given one set of keys and two sun loungers for 10 people. The pool was filthy - filled with leaves and dirt and they guy who checked us in said it wouldn’t be cleaned because the net was broken.
When I complained the host was very slow to reply, failed to fix anything and eventually, when I asked for a refund, falsely accused us of soiling a bed with urine. She provided no evidence of this, but it was an unbelievably low threat.
I had to complain to Airbnb who ordered a refund.
Disastrous stay which took up loads of time to address.