Claire was amazing even though she was in Canada at the time of my arrival. Everything was exactly as the other reviewers have said. Great apartment in a central location. The views are unbelievable. The apartment is equipped with everything you would need. Wine, laundry soap, great linens for bed and bath. I had no issues at check in even though it was nearly midnight. The front desk worker helped me with my luggage and was very friendly. It was nearby to Long Street for shopping, a few restaurants across the street and within walking distance of Victoria & Alfred waterfront. I would absolutely stay there again and for the price, it was worth every penny!