Our fabulous host Tracy, was extremely attentive to our needs and quick to respond all the time, although she was not there at the time. We were checked in by a close friend of Tracy's called Natalie, who explained where and how everything works. All communication went straight to Tracy via Airbnb and she assisted with everything we needed. It was as if she was actually present. She is a gracious host who makes her guests feel at home and comfortable. She just wants you to relax and enjoy yourselves. We loved staying at the 'Spacious Mountain Villa's' and hope we would be welcomed back again.
Tracy's home was definitely a home away from home. Although we were there during a cold winter the house was warm and welcoming as we had the fire in the fireplace going most nights. There is nothing lacking in Tracy's home to make ones stay comfortable. Even our teenage kids were kept entertained by having their devices on WiFi and watching separate programs on the three televisions available. The house was kept clean by Gloria who was always willing to assist. We felt safe in the neighborhood no matter what time of the day or night. The shops, amenities and lovely restaurants are in close proximity to the house.
There were a few sunny days when we could enjoy sitting outside and having a barbecue. Tracy's setting in the garden allows you to enjoy both the valley and the mountain simultaneously. Donex made sure the garden and pool were in immaculate condition. We would recommend Tracy's home to anyone traveling to Cape Town.