The positives are price (but not necessarily for Cape Town, as we have rented entire townhouses for not that much more than this, including this year, in waterkant), and location. There is a outdoor area that we did not really expect (and would have been great), though we did not get a chance to use it (we checked in around 6 PM after coming straight from the airport, and were kicked out at 10 AM on the dot).
The negatives start the fact that we were never sent the check in information. Messages were not responded to and so I had to call from my NYC phone, which, luckily works internationally free of charge. We checked in around 6 PM and were told we needed to check out at 10 AM sharp. Obviously, quite frustrating as nowhere else in the world requires that (we are hosts of over a decade and allow noon checkouts even with same day turns). I know many places in Cape Town state 10 AM, but I always give a later check out (luxury hotels that say 10 AM literally let you check out at noon; we used to spend three months per year with our dogs in Cape Town avoiding New York and London winters and would rent full townhouses, which we also did this trip, and never have had to check out at 10 AM). We are hosts (for over a decade on multiple continents, our own properties which we own, we are not property managers), and always allow a 12 PM checkout, even on same-day turns (we say 11 AM but always offer noon even if they do not ask).
The host was not going to budge and even said how we should just check into our Next hotel, Elllerman House (nicest in CPT; they stayed at Cape Grace our very first South Africa visit in 2013, and 21 Nettleton our last visit, in 2019), and sit by the pool until our room was ready. We said how we stay on New York time, going to bed around five or 6 AM, and would not want to wake up that early and look strange checking in so bright and early (especially as the hotel knew we were already in Cape Town and offered to pick us up).
She finally gave in to 11 am, but was obviously not happy about it. It is just bewildering to us why someone would demand a 10 AM sharp check out, cleaning a one bedroom flat place, when it would not take more than one hour and especially since we just checked in the evening (we could not use their laundry service as it had already finished for the night). I would recommend the place if priced less than others that are available in the nearby area (living in New York and London, Cape Town is obviously very cheap, so having a low price point does not put it ahead of the competition; I think we rented four different Airbnbs (plus hotels on top of that), on our trip this year, including full townhouses that were not that differently priced to this, but in waterkant, which is known to be one of it not the best area, but just not for us), but would definitely be wary of checkout.
Finally, the shower will flood the entire bathroom. It was not renovated and r designed to keep water inside - it will actually flow straight to the bedroom if you take more than just two minutes (I do, my girlfriend doesn’t), unless you put a towel down. They definitely need to do something to address this.