This is not a penthouse. It is actually located on the 4th floor of the building so description is misleading.
The Apartment is located opposite the Central Train Station and is quite noisy both early morning and late afternoon. This is with all the windows closed and curtains closed.
Checking in is quite complicated and there is no secure parking to leave your car/luggage whilst retrieving the keys from the lock box.
We agreed to an early. check in (1pm) but had to wait 30 mins for the cleaners to finish. We then stood around in the apartment whilst the cleaners sat around watching TV - still not sure why they were still there when we came back but not a great start.
A manual was sent via WhatsApp for the apartment which contains information that should be provided up front on the Air B&B site. For example electricity:
“Electricity has been pre-loaded in your meter for normal usage including normal use of the heavy air- conditioning machines provided in the apartment. We request you to use it as you would your own but if you overuse them, the electricity will get over and though we will let you know how to buy it and load it in your meter, but we promise you that it will be an inconvenient experience.”
No definition/quantification of “normal use” is provided.
There are numerous signs pasted on the walls of the apartment with requests which read more like rules. These diminish the experience of the stay and should be stated once and on the house rules on the Air B&B Site.
The air conditioning units are old and noisy and there is a sign requesting that the downstairs unit not be operated at less than 21 degrees (cooling). My take away is that the host would rather put up a sign imposing a limit than fix the problem (service or replace units).
Disappointed with this stay and cut our losses by checking out a day early.