We really enjoyed our stay overall. The reason for the low rating on communication was the hosts didn’t tell us the washing machine was only connected to hot water, so we ran a couple of loads of clothes that were ruined because of the heat (colours running, zips melted off etc). It was pretty unfortunate and they are working on changing it. Otherwise it was easy to contact them etc and we enjoyed how close the place was to various things to do and sights to see.