We have changed our room type to Private Loft Room Group D due to the sudden increase of guests for our group. We really appreciate the super quick responses given by Tommy for all our inquiries and request. He has proactively recommended the type of room that was suitable for our group so that we could stay comfortably. Faizal was very nice and friendly as well. Improvement is needed for the cleanliness of the shared baths & toilets and may consider to increase the numbers of aircon for the room as quite hot at night.