Location: Excellent. Near a cheap open-air food court. Also, a five minute walk to the MRT. If you end up coming late, the airport provides a shuttle that will you take you here for only 9SGD. Way cheaper than a taxi!
Accomodation: Free breakfast is served. Three free phone cards are provided upon request (life saver!). Maps of the MRT line are provided at the door (also a life saver!). There are computers to use upstaires. WiFi is good, fast. Use can use the printer and scanner at the desk for a small fee. Laundry service is also provided for a small fee.
Staff: Very friendly! I needed to extend my stay several time and they were so patient with me. One of the ladies scanned a whole collection of papers for me :)
Very good stay. I'd definitely come again.