Helpful help desk helped to check in so that we had no hassle at all; Okay bed and bathroom. Unprofessional cleaners can be heard yelling down hallway so we couldn't nap at all ( we tried to do twice around 12-2pm and 5-7pm) and bags of bedroom sheets blocking the entire staircase so we couldn't use that..conditioner provided but shampoo/soap missing luckily brought my own shower oil to bathe with.. don't think going back as not the best experience