At first I was unsure because this wasn't direct booking with the hotel, but Lina was great! room was not in my name buy that wasn't a problem. Lina met us at the MRT station to give us our key and we were able to enjoy all of MBS's amenities. room was city side on 25th floor with access to infinity pool and sky deck. it was awesome! I'd stay at MBS again thro Lina.