I miscalculated my travel time to SG and arrived a day later then expected. Hanna, Alosia, and Mary made sure to check in on me when I was a no show the first day and made sure to make my late check-in as easy as possible so I can decompress from the long travel day. They even made it possible for a late check out so I can get some extra sleep! Overall I was provided a clean and well equipped room to spend my first days in SG in, and the communication was on point. Would stay again!