We arrived near midnight, but were still picked up at the airport (the host was there with a tablet with our name on it). The family was very welcoming, the apartment nice and clean, the room has A/C and a view and a private bathroom with a hot shower for guests is accessible through the kitchen. The hosts also provided us with two reusable cards for the MRT and were helpful and patient in explaining the ins and outs of Singapore. The family prepared a lovely breakfast for us each morning and helped us with our laundry. They went above and beyond in acommodating our every need (e.g. printing boarding passes). The location in Tampines is near the airport and everything in Singapore is easily accessible with the MRT service. All in all we had a very pleasant stay and would stay here again. Highly recommended!