First, please read their detailed instructions before booking this place. It does not have an elevator so with bigger bags, things are going to be difficult. Second, follow their instructions to the letter. It is an automated check in and check out process so make sure you have a smartphone with their app pre-installed after following their instructions. Once you are settled in, they are a pleasure to communicate with and are very responsive and pro-active. The unit itself was spotless and was filled with everything you need. Perfect for one or two people who will use this for crashing the night only. The area surrounding this unit is bustling with activities and is amazing to hang out. Overall I would recommend this place but with a minor caveat about the stairs for luggage. Price wise, difficult to find something else in Singapore with these features.