Extremely disappointed with my stay: 1) broken locker upon check-in took 30 min to fix; 2) top bunks are very dangerous to climb (even for the athletic/limber person!) and NOT well-designed like in Japan; 3) rude & indifferent service (staff didn't even apologize for above issues); 4) bathrooms are filthy, shower drains clogged with hair, no soap provided! Aircon also broke 1 night, was sweltering heat; 5) elevator overused by too much foot traffic; 6) poor capsule design (not like in Japan) which provides more privacy and discretion as "honeycomb" structure; 7) loud guests who talk (incl phone) even in the pods; 8) "no food or drink" in pod space is totally idiotic and draconian; 9) Price per night somehow is still 2X that of a capsule pod in Tokyo, Japan?! Classic Singapore overcharging!! 10) Size so small. Old shophouse format in Singapore doesn't fit a capsule hotel concept! 11) Mixed gender affords little privacy. Overall, The Pod is an awful & poor imitation of Japan's capsule hotels which are spacious floor design, clean, quiet, discreet, polite, and very low cost (i.e. <$25/night). Just shows how far away Singapore is from Japanese good-sense architecture, design, and function. Terrible experience all-around. Stay Away!!