I had the worst experience so far with this host. We had to wait one hour outside with our suitcases to receive the keys. After that we got a shared apartment with a flatmate even though the listing type was entire apartment. We complained about it but still had to spend 5 nights with flatmate. The other room we got had malfunctioning air-conditioning and ants in the kitchen. We asked 50% refund for the first 5 nights for the incorrect listing type but the host refused. Fortunately we contacted Airbnb and got the refund. I wouldn't trust this host again.