I did not get to meet Lim but he made sure someone else was there to assist us and answer our queries on transport and things we needed. The place is really great for family or group of 5 or even 7. Wifi speed was excellent. Too bad we were not able to use the lap pool and the table tennis. There were even bikes you can use to go to nearby mall and convenience store for a quick bite or buy. The house and the neighborhood was quiet and very clean. It was really like home away from home.