This apartment is one of the best value stays I've ever encountered on AirBnB! And I don't give compliments easily. When you travel a lot for work, you have high needs. This place is the real deal. It's a service apartment with a concierge. I had no contact with the host/owner after booking, but the concierge service was amazingly helpful and responsive. When I stayed there, there was a free breakfast in the morning down on another level of the bldg, and there was housekeeping service every other day which I did not expect. One day they even did my dishes (which was not part of the deal). Everything in this apartment works and is clean. I needed a comfortable space to live and work for a week and this place fit the bill. The AC worked, the phone worked, the WIFI worked, the safe worked, the kitchen worked, it was quiet and I rarely saw or heard anyone else on the floor. Nice views of the modern neighbourhood. Nice bed. Very nice bathroom. great little workspace. I was sorry to leave after my week there, it had really felt like home while in Singapore!!! Concierge helped me with taxis, directions in the city. Amazing. You are guaranteed a great stay here.