The front desk staff were all very friendly and helpful. The unit is quite nice, generally well-constructed, with a good layout and spacious enough for our family (two adults, two young kids) to stay comfortably for 6 nights. But our stay got off to a very bad start. We had selected this unit over others as the Airbnb largely due to the bed configuration. Airbnb shows the following details: 2 bedrooms - correct 3 beds – wrong, there are only two beds Bedroom 1: 1 king bed – wrong, it’s one queen bed Bedroom 2: 2 double beds – wrong, its one queen bed The actual two beds rather than the listed three beds was a problem for us. It might have been OK if one bed was really a king size bed as listed, but that wasn't so. When we checked in and found airbnb’s listing info to be incorrect on several details, the staff told us it was airbnb’s fault and that the entire building had no units with the details listed in Airbnb – not good news to hear when checking in. So we had to ask for an extra floor mattress, to which the staff informed me there might be an extra charge. Imagine my chagrin at being warned there might be an extra charge, as, in my mind, we should get a partial refund from Airbnb for an inflated listing that over-stated the number of beds and the size of the bed in the master bedroom. My son had to sleep on the floor instead of the listed third bed. We chose this place and paid more than other listings precisely for the listed bed configuration, which was all incorrect. The Airbnb listing also states “2.5 bathrooms”. Wrong. There are two bathrooms, although this was totally adequate and not an issue. But it further shows the inaccuracies and inflated specs in this listing. Additionally, on our first night, the wifi didn’t work. My wife and I manage an IT business and manage dozens of IT professionals. We are quite proficient in troubleshooting wifi issues. We could not find a signal for our unit. I did all the standard troubleshooting actions such as turning off and restarting the router, checking all incoming cables, etc. Nothing worked. When I spoke with front desk staff they just recommended connecting to any other unit’s signal – which hardly worked as I only got one bar and the signal would cut out often. The staff told me to enter the password and then I would see our unit’s network signal. Of course, you can’t enter a password without specifying a network name. Even another guest who overheard this nonsensical recommendation laughed in commiseration with me. So I spent several hours our first night, not with my wife and kids, but, rather, performing technical service for our host. I told them there was a fundamental problem with the router. To their credit, they had a technician come in the next day and they replaced the broken router, i.e., their technician confirmed my diagnosis. After the router replacement, the wifi worked well, and I typically got download speeds of 25Mbps. I wonder: had no other guest mentioned the lack of wifi in this unit? Did the router coincidentally die just before our arrival? I realized late in our stay that I had never entered a password, but was able to connect to the wifi automatically. It then dawned upon me that there was no security and the wifi was totally open and non-secure. Had I thought about this earlier, I would have used my VPN connection, but I didn’t. My bad. I started to get bombarded by scam / phishing emails to all my email accounts. I had to change all my passwords upon my return home. Advice to Thanksgivings: set up each unit’s wifi to require a password, as well as using other security settings. I was surprised that the unit didn’t have cable TV channels or an Internet-enabled TV. It just has 6 basic local channels, several of which aren’t in English. This made the TV pretty useless, especially for our kids. I consider cable TV with dozens of channels to be a standard amenity for the price paid for this unit, and as we've had in other Singapore airbnb units. All furniture, closets, and appliances are good, including a safe. The washing machine works well and spin dries clothes to about 90% dry, after which they can be hung on the drying rack. There are also an iron and ironing board. The induction stove works very well, but only has one burner, which really limits its utility, especially for a family of four. They should have spent an extra $100 to get a two-burner stove. The water pressure is excellent, and the water is very hot – until it runs out after 10 minutes. We followed the staff’s directions about turning on the hot water switch 5 – 15 minutes ahead of time, but, still, hot water usually ran out after about 10 minutes. Not ideal for a family of four. The master bathroom has a full door. The second bathroom has a half door, and I could not find a way to prevent shower water from going over the entire bathroom floor. The host could buy a plastic shower curtain on a tension rod for $10. There are no mirrors in the unit outside the bathrooms. The sink in the second bathroom was clogged from when we arrived, and I pulled much women’s hair out of it, as well as finding much women’s hair in the bathroom generally upon our arrival. Our first 24 hours, we were able to get taxis two times within 1 minute just by waiting on the corner. But for the rest of our stay, that failed, and we had to always book taxis via the front desk. It costs $3 extra, but better than having the family bake in the sun and heat...