5/5 would stay again!
Heritage has a nice location, clean rooms, clear and upfront instructions, and their staff is very responsive. They are also almost entirely remote. It turned out this worked very well b/c I could contact them 24/7 and felt they were with me right when I needed them. They are friendly, answer questions I have before I even asked them (like the process to leave baggage with them after checkout for example), have a reasonable price, and really there is nothing more I could have asked for.
Thanks Ken and Rizza for your outstanding support during my stay!
John