Erin was really hospitable and had speedy responses. She met us in person and was very accommodating, allowing us to drop our luggage off early and leave it late after we checked out.
The location is about 15 min walk to mrt which isn't far but it feels really far in the Singapore heat. There are bus options that go to the mrt station however.
Washroom is shared with others upstairs but never had to wait too long to use it. All amenities like AC and laundry were great :)
Only thing I was bothered by was the traffic sounds in the early morning. The room is facing the road so you can hear traffic in the mornings which made it harder to sleep in.