Absolute Nightmare experience from start to finish. ive stayed at MBS before, and using this will ruin your MBS experience. i almost called the police on the host but didnt want to deal with it while on holiday.
1. They are illegally letting you stay in this room they book with points under another name.
2. i showed up at 3pm, was made to pick up the key from some guy around the corner outside so hes not seen, and the room was a disaster still from last guests. took till 530 to get made up, then i had to find the maid to get new sheets put on as they didnt even change.
3. i had to wait a day to get a second key, so only 1 of us could use the pool first day.
4. the last two days wasnt able to even register for the pool at all. then get stopped as not in your name.
5. you cannot go to the desk or call operator for anything at all.
6. you will have to lie about your name anytime your asked about your reservation at any amenities or restaurants.
7. my wife ordered room service and just put it on the room as thats normal with us... this host then called me, emailed me and messaged me over and over for an hour while im at work. i replied id handle it later... 30 mins later she shows up at the door of the room with her security demanding i pay them right then ..
You only save 10% by doing this instead of booking with hotel.... IT IS NOT WORTH THE SAVINGS AT ALL.