Katherine and Sheila were wonderful, professional and excellent communicators.
I didn’t know what to expect from the premises but was pleasantly surprised - the room itself is just like the pictures, the location is very easy to find and is very convenient (5 minute walk to MRT). It is very quiet, I barely knew other people were around . Shiela, who was onsite, was always reachable and I could count on quick responses to questions. The room has a washer, but laundry/pressing is part of the package and so convenient.
Overall, great stay and place. The shining moment, however was when I had to leave early due to covid 19 concerns. Katherine was compassionate and flexible in addressing the changes I requested. Thank you!