I thought it a bit OTT to have to download an app just to get access and I did think strong possibility that there would be problems getting in at 22:00 but turned out fine. Overall I was very happy with the accommodation and their staff tried very hard and were very responsive. My main complaint was the Apple remote for the TV, which was a triumph of style over function. Very difficult to use, quite impractical and definitely requires details use instructions. I would suggest they provide written instructions on its use. I would certainly stay there again.