Place is great but it’s clear they should not be renting out. You have to wait to meet someone for the keys. You are “ strictly forbidden” to call or contact the front desk. Per the check in process sent via a red party app, if asked you are to lie and say a friend booked and “Strictly DO NOT say you buy from somewhere else or hotel will cancel the room.” We didn’t know this until we arrived or I wouldn’t have booked through them.
I booked a 2 bed room for 3 nights and we had to change rooms. They did tell me before I booked this was a possibility and I agreed as long as it was a 2 bed room as I was traveling with my adult daughter. Well the second room was 1 bed with a roll away bed that would be ok for a small chill but not an adult that can feel the metal supports. Since it was on a higher floor they felt this was an upgrade. I disagree as I was clear from the beginning I needed a room with 2 beds. Book at your own risk and comfort level.