Staff were helpful - they charged my phone for me. Next to a busy road, so take earplugs just in case it disturbs you (I didn’t need them). Nearest MRT is Lavender - leave by exit B; turn right (onto Victoria Street); walk for a tad over 5 mins - hotel is on the opposite side of Victoria Street (so don’t forget to cross over at a convenient place)). The location is just outside of the city centre.