The pods are located in the main lobby where check in occurs, as well as where the common areas and bathrooms are. Very noisy. The showers and bathrooms were not clean, and there was hair all over my bed upon check-in. When I attempted to contact them about canceling my remaining two nights I never received a response. Upon trying to check out early after one sleepless disgusting night no one was present at the front desk so I left the key. I sent a message indicating I left the key and attempting to discuss my cancelations for the remaining two nights and still got no response. At this point I’m going to let American Express deal with it, because the hosts clearly do not care about communication or maintaining a clean environment.