The Hotel is very New and Clean. Managed to have a tour around. As what the advertisement, it is Indeed very clean and comfortable to stay. Don’t have any issue, except be very careful when booking the hotel through Airbnb.
I have booked through Airbnb for one night. Upon checking in at the reception, realised that particular room booking is for female only. Tried contact host +65 91014316, to see if there’s any other way to do a swap or a partial refund. That night the mixed room is totally full and i have no choice but to rebook other hotel, having stuck with all these for 4-5hrs, cannot do anything.
Airbnb customer service were helpful and believe that I should at least get a partial refund from the host. Till now i have just wasted this booking without any refund and stay in the hotel. The Airbnb customer service manager then follow up very closely and had made a decision on his part to refund me 50% of my paid room. I really appreciate his help and decision!
Please be advised not to book from Airbnb. You can try booking.com or Agoda web, this is more secured if you need any help, rather than turning to Airbnb Host whereby not a single message and/or call despite “Read my messages”. This is also confirmed by the hotel reception that the Host mostly is unresponsive if you need any help for the accommodation related, reception told me many past history of customers overlooked the booking to female only room during booking .
Plan wise and don’t make the unnecessary mistake as me agin!