The location is nice and convenient, the appartment itself is cute.
There are though many improvement points.
- check in and preparation are horrible. There are many long messages, and automated messages on what to do, while you have done it already, which is very confusing. The last thing we want as someone that travels, when we arrive, is anxiety on not being able to get in. And yes, it took us 15 mnts to figure it out on spot.
- communication should improve. Rules this, rules that, but never a ‘how are you’. Asking for a good review should only be done when you have been actually interested in your guest.
- appartment is much smaller than what you expect on the pictures, this was very dissappointing.
- there is no window that can be opened, so no ventilation, while you shower and go to toilet in the small area. The AC does not much cool down the ‘living area’.
- we stayed 4 nights and the smell was bad, towels didnt dry, no cleaning agents are provided, no cleaning service is provided either.
- hot water in the shower only lasts for 3 minutes
- no designated space for luggage
- very flat pillows, poor mattress, leading to neck and back pain. Also cannot stand upright in the bedroom, small bed (very suffocating)
- no key to drawer with lock provided
- only 1 set of towels for 4 nights is very insufficient
Overall, will not book again for this price.