Excellente! As my workplace was closed for renovation and my house not suitable for WFH, I contacted Mr Piers the night before check in date and he responded to all my queries almost instantly. Very appreciative that he allowed early check in as I start work at 12pm, even asked if I required a speaker. His sister has been kind offering me free mineral water and 100+. I was nervous initially but they (host) made me feel like I was just visiting a family's place. Absolutely will return!