My partner and I booked the apartment about 4 months in advance for a 10 day stay in September. From the point of booking up until our departure BOB was extremely helpful and swiftly answered all my concerns via Whatsapp. The apartment was spotless and included useful information sheets, large swimming pool, a TV with multiple channels + Netflix, kitchenware, an iron, complimentary tea and even instant noodles! The apartment has 2 bus stops outside, is a 10 minute walk to Mountbatten stn and has a food centre 3 minutes away. The apartment has a fob entry system so we felt very secure, we even left some of our stuff and went to Indonesia for 2 days, with no fears that our things would be touched. Many thanks to Bob and all the friendly and helpful staff who made our trip special.