This location is fantastic!
There is so much to do in Chinatown, a few hawker centers very close-by. Not to mention it's easy to get here from the airport via MRT.
We were looking for a simple place to sleep since we knew we would be out exploring the sites all day. Heritage was perfect. Much cleaner and more private than a hostel but not as expensive as most other options.
The washer and dryer were a blessing as we'd already been traveling a week and it is quite warm.
The staff is very friendly and the check-in process has a lot of explanation. They also can store luggage after you checkout for the early afternoon which is fantastic!
There are lots of Heritage locations throughout the city and I will definitely stay again since they made it so easy!