This is a very spacious, clean and excellent property to stay at. It is a Serviced Hotel Apartment and as such comes with many excellent benefits - including housekeeping and 24 hour concierge. As a result there was no need to contact Fiona during our 5 week stay as any issues were handled efficiently on site by the extremely friendly staff.The only negative is that it is not suitable for any significant cooking. Unlike the description in the listing, the kitchen facilities are sparse. There is a small Convection/Microwave as opposed to a full oven and very limited utensils. However, it is still a great property. The beds are comfortable and lots of wardrobe and drawer space. I would recommend it highly and would expect to return in the future. John.