I had read the reviews so I knew a bit as to what to expect. The price I paid was a fraction of what the hotel would have charged (which was stratospheric) so it was well worth the somewhat unorthodox ways. Sun always replied to all messages practically immediately.
I had to change rooms for the last night which was no big deal. Was extremely lucky with the first four nights on a high floor with breathtaking views, less so on the last one that faced the convention center on a low floor. However that’s just the luck of the draw. Overall very happy and would do it again.