The room was exactly as photos showed, the place was quite convenient, big shopping mall and local wet market with food court nearby, just 5 mins walk. MRT was also close to the apartment, less than 10 mins walk.
However, Michael was late when arrival although I informed him my approximate arrival time few days in advance and also an hour before, we were total 7 people including the oldies and kids waiting him more than 20 mins outside the lobby under 32c and even no sorry from him when we met.
The toilet was without ventilation and it made bad smell and too humid after used. Some little ants around the sink in the kitchen and think Michael should do something to remove it.

Michael was very straight to the rules and no excuse at all, not nice & friendly as other people commented. He seems to be very rush when we arrival the apartment and not patient at all to answer our questions. Even we just asked for an hour late for check out, he immediately said "No" and told us his rules were mentioned about it! Okay fine, we can do nothing about it.
Michael also gave us a cracked security card and it was too easy to break, finally it was broken and it's my responsibility to inform him about that but he asked me to pay the full amount of SGD50 for a brand new card. It's too expensive and I never heard that such a white card without any print was that high cost. Although I agreed to share 1/2 of this cost, he did not only disagree and insist me to pay full amount, also tried to claim his transportation cost for getting the new card.
It's really not a good experience for my 1st booking apartment here.