Upon checking in, we greeted the staff with a friendly hello and received 'PASSPORT!' barked at us in response, not a great start. There are house rules all over the place regarding noise but the staff do nothing to enforce them.
At one point my wife advised the staff on reception that toilet paper was missing from one of the toilets (only 2 for the entire floor so an issue that should have been rectified immediately) but her comments were met with nothing more than a shrug.
Bathrooms are filthy, doors are all rotting.
'Kitchen area' is little more than a small balcony so a bit difficult to sit and eat breakfast when there's so little room.
The dorm room itself doesn't look like the photos online - instead it's very dingy, cramped and warm.
All in all, we wish we had just spent more for our stay in Singapore - we were dreading going back after our first night but stuck it out to save the hassle of moving to another location.