It was a smooth experience from the beginning to end. We did not have the chance to check in before late night but Bert was super helpful and informative and checked us into his place easily and very fast. The place was small as you could expect Singapore but is filled with touches which makes it more like home. The amenities were plenty and even more than expected! Bert has done a great job upkeeping the place as it was clean and neat. The wifi/mifi is for both in-house and outdoor usage which could help lots of folks traveling with limited data (a tip: double click and hold the power button to fix connection problems). In any cases Bert has always been able to show the lighter side of everything and shown his best in resolving problem! Totally recommendable!!!