What everyone else described was accurate and true. I stayed for 4 nights on my own. The room was just as small as the picture shows, but good for taking a rest after visiting the city whole day. The bathroom was clean and not so busy. Location is good and convenient (note that 711 is not 24 hrs but that’s Singapore’s problem not hotel). Checking in and using the app was easy. No room service or towel change during my 4-day stay maybe because I didn’t request. Only bad thing is my room has no window, cannot tell day and night. It is a economy choice if you are a on a budget, you pay what you get but above your expectation