Host was prompt on response which was the plus point. However room was much smaller than shown on pictures. Kitchen is under the stairs and can easily bump your head into it. I am 1.76m and the bed is barely enough for me. Finally there is a common balcony just outside the room which can easily allow anyone to look into the room if the curtains are not drawn. Also attracts a few smoker guests taking a puff in the middle of the night. Seah Street Heritage room are far better than this. Bottomline, poor room design that should have been better managed.