I'm a solo traveller and this room was ideal for what I needed. It was very small but fine for me and packed with essentials. I was able to arrive earlier than the time provided which was a bonus. The location was ideal, being situated almost above the Chinatown MRT and a mall with plenty of places to shop and eat. The view from the room is incredible and provided me with a good start and end to each day. Entrance to the building requires you to show your passport each time which is a little nuisance but giving it some thought makes the place more secure and safe. Tip: take a photo of your passport and present to security on your phone. The shower and toilet facilities were shared but well maintained and I never encountered any problems with using them. Elle is a great host and she was pleasant to talk to and offered to help where she could, including offering to wash my clothes! Note: The room is on the 27th floor with a lift to the 25th and stairs to the 27th so bare this in mind. Again, not an issue for me but could be for some people. Ong is very responsive and provided good detail in how to get from the airport to the room. It took me 50 minutes but the room is situated very central to many attractions. I would certainly stay again.