Sydney is a very gracious host, conscientious from the beginning of my stay and always available if I had queries of any kind.
The room is just as shown in photographs - clean and comfortable.
The location is great. I was new to Singapore when staying at the property, and found it easy to navigate around from there.
There are two long term residents who stay there. Both are very friendly and accommodating.
Overall I definitely recommend staying at Bencoolen Square for a short or long term basis.