The host was nice. No complaints. I loved the no fuss of the check in and check out process. Even though it's hostel it's a great place to stay if you don't really like interacting with people. The capsules are very private, though my room was full, everyone had their curtains pulled and I saw nobody's face while in the room and everyone was quite. The lighting in the capsule was dim though, so I had to put on my makeup in the common area.