Was offered a upgrade and ended up in Boat Quay instead of City Hall.
Thoroughly enjoyed my stay and am thankful for the warm hospitality provided by staffs, especially Javier. He was helpful and friendly and kept the same service attitude consistently throughout. Meticulous with helping me with luggage n miscellaneous enquiries from the moment I’ve checked in till the day I’ve left. It made me feel so at home being greeted with a smile Everyday.
Room was also clean and bed was comfortable, many would be thrilled to hear that there’s Netflix too.
Love how there’s ample choices of food around and you can be assured will never go hungry during yr stay at heritage
Excellent hospitality. Keep up the good work, and thanks for having me 😀