The best customer service I have ever received in a "hostel", in fact it was comparable to the service I've received in 4 or 5 star establishments. Ron and Alan were the two staff I came in contact with and they were both lovely, helpful and kind. Genuinely so. I was amazed. And impressed.

The photo displayed was an accurate reflection of what I experienced. The aircon worked. I didn't bother with the TV, there was too much to see outside. There are multiple options for connecting to their internet, and though I struggled to connect at first, Alan helped me until it was resolved. The bathrooms were easy to access and always clean, though with a bit of water on the floor, don't bother wearing socks at all!

When I read in the description that there was "a very useful noticeboard" (or something similar), I thought "yeah sure", and then I saw it. OMG. It's THE most useful noticeboard I've EVER seen in a hostel, ever. I probably referred to it 2 or 3 times each day I was there.

I think the thing about these hosts is that they really give a sh*t. They seem to look for ways to improve the hostel all the time. And it reflects.

The one thing I did find hard was being so close to the very beautiful mosque and it's call for prayers being so loud early in the morning. This of course, is not something the hosts can do anything about, but anyone who really needs a lot of sleep, or to be able to sleep through the entire night, may choose accommodation in a different part of Singapore.

If you are not the most able bodied person, or are travelling with a LOT of luggage, you will want to request a room on the ground floor as there was no lift as far as I could tell. And whilst I was very happy to be one level up, it meant taking the stairs each time to "go home".

For me, I am very likely to return to both Singapore and this hostel. And both, were amazingly and surprisingly, lovely :)