Check in 14:00 but after various messages ‘room still being cleaned etc’ we checked in at 16:35! Waiting in the lobby over 2 hours was frustrating. I did talk to Dingding who said lots of people were checking in that day and he was sorry.
Hotel was great and facilities excellent. We really enjoyed Lavo restaurant and infinity pool. Only issued one keycard so my partner had to go everywhere with me. You can’t charge to the room either it’s not booked under your name, but you can pay with a card.
You have to make a judgement on the savings you make against the inconveniences of using this type of booking.