The room was as pictured and the bed was comfy but it was a bit dirty. That was as good as it got. I have never stayed anywhere with such a difficult and frustrating check in process. The app would not recognise my passport and the lady working there had no idea what was going on and lacked the capacity to help. I waited over an hour to check in at 12am, along with many others. I never received a digital lock key meaning I was locked inside my room and couldn’t leave my room (even to shower) without it locking me out unless I left the door open. Luckily, I was only staying one night because I would not have wanted to stay longer.