The most important trait in hospitality business of being warm and pleasant is missing.
Firstly and most important trait in the hospitality business is giving a warm welcome to the guests, honestly the welcome completely lacked this bit and followed by instructions which almost sounded like orders.
Secondly, when we asked for coffee cups during breakfast we were questioned about the cups taken couple of hours earlier. Indians have an habit of drinking coffee early in the morning and once after/during breakfast. I didn't understand the need to Sulk to give cups. For a moment I felt thinking to myself if I was staying for free.
Thirdly, Since they charge extra 15 SGD per person, I think the breakfast should be better. As travelers we would love to try the local cuisine but a very simple English breakfast doesn't translate into value for money.
Fourthly, this place is 50mins away from main attractions like Gardens by the Bay, Chinatown etc by MRT. As travelers you are bound to walk a lot at these attractions and getting back to this place is quite a daunting task if you had a tiring day.
Fifthly, there are absolutely no restaurants or hawkers centers close by. So you have to ensure not to reach this place hungry.
Now coming to the positive aspects, The place looks good and very clean. Completely appreciate all the efforts put in by the owner to make your place beautiful.