The location is near Chinatown. We did not get the self checkin instruction ahead of time. I thought the host will open the door for us. Anyway, we had to make international calls to the host to get the instruction, even through she knew when we would arrived. When I found the comforter made me itchy, she sent somebody to solve the problem. Then we had another problem, we could not turn on the stove...All the problems are fixed quickly in the second day. I appreciate it.