Our host was Mary, who was very friendly and informative. Check-in was very straight forward and having the room situated on the edge of Chinatown was very handy for us. 5 min walk to Chinatown MTR, decent dining options and with good security, this room was perfect for us during our stay. The space was very nice, super clean and with great amenities (air con, Netflix TV, waterfall shower head). The only issues we had was some occasional noise from the streets as the walls are rather thin, the bed mattress was too firm for our liking, and having no window, as we couldn’t tell when it was day or night (but we were aware of this when booking)! It was a mix of awkwardness and humour sometimes when we left our room to find people having pictures taken if front of the murals on the street wall of the apartment, even a bride in her wedding dress! We even had a little gift from Mary left on our door, near the end of our stay, which made us feel very appreciated. We would certainly consider staying with Heritage Apartments again in the future :)