We had a fabulous experience with this place in Santiago and with Jorge. The location is perfect for those looking to explore Santiago without the need for a car as it is close to most things and the metro. Jorge made the whole process easy with clear communication and a ready willingness to help get us acclimated to Chile/Santiago. The whirlpool bath was a real asset after walking 10 miles a day, but all the features are top notch. The building provides underground secured parking which was a great feature reducing the potential stress of the safety of a rental car. We would immediately recommend the place to anyone traveling to Santiago. We were thrilled with the experience.