We deeply enjoyed our stay in Casa Lorena.
The apartment was charming and very tastefully decorated.
We found more than we needed when we arrived, like shower items, coffee, tea, basic cooking supplies, and even fruits and bottled water.
Camilo and Fabi are great hosts, very friendly and quick to respond.
They had a "BIP card" to travel by public transport ready for us and told us what's nearby.
The location is perfect for a family as it is in a quiet and secure area, 10 minutes walking from Metro. Also resturants, grocery stores and all you need are within walking distance.
We have no hesitation in recommending the apartment to anyone visiting Santiago.