We had a good stay at Juanes.
Good: Check in was very fast and easy and Juane always replied quickly. The location in Bellavista was great, everything important was walking distance. Be sure to try the vegan restaurant down the street, even if you’re not vegan - great food and drinks. And if you like Pisco, try the ChPe bar for some great pisco sours. We felt very safe in the apartment complex, as it had a locked gate with a consierge. The washing machine in the ground floor was very useful, but you had to buy coins for it. The apartment looks like the images.
Not so good: The apartment could have been cleaner and there was only one large and small towel per person for a stay of five nights.