Laura is great host, responsive, accommodating, helpful, she's truly great.
Full disclosure, I am a picky traveler. Having said that, I was disappointed to see the place quite run-down, walls dirty, bathtubs broken and with some mould, sofa rather uncomfortable, overall, it appears proper maintenance hasn't been done to the place in a while. Reality doesn't match the lovely pics.
Helpful to have laundry and electronic "key" to place, as well as front-man.
Neighbourhood was another issue, dangerous (!) although indeed walking distance from the zocalo/downtown.