The location is great, 5 min from the metro Santa Lucia. Walking distance to city center. 7 min from Centro Artesanal - great place to buy souvenirs. 25 min from international airport. Supermarket Lider a block away ( for quick shopping - sugar, salt,oil, detergent are not included). Several ATM machines in the area Safe place with amazing building personnel. Wahers and dryers for a fee (1200 pesos). We have not met Luis, however he responded quickly to all of my messages. Would definitely stay in the same area /place in the future.