We stayed in both of Eduardo's rooms. This room was much better than the other one (416-1). The location was ok, close to Lastarria which is a really cool neighborhood but kind of far from everything else. If you are just looking for a place to sleep, this will be fine. In our case, we chose this place because, for the listed price and amenities it looked like a good deal. We are on our honeymoon so were looking for a place where we could relax and hang out if we didn't want to be out all day. Didn't work so well, considering the pool and gym were dirty and the jacuzzi hasn't been working for a long time. If we had known this, we probably would have stayed someplace else. Eduardo was generally helpful but inflexible, especially with check-out times.