This is a great place to experience a real neighborhood away from the touristy areas, but close to the metro and about a 1/2 hour walk to the BellaVista area. Sandra is very attentive and her communication is excellent. She checked up on me midway through my stay to make sure all was well. It is a nice place to come back to after a long day walking around Santiago. The air conditioner in the bedroom worked great and the refrigerator kept my water and other drinks nice and COLD! I would highly recommend this apartment to anyone looking for a simple, clean, affordable place that is safe and comfortable. It is not huge, but for one person or a couple, it is perfect. Sandra provided me with a metro card that I just had to put money on it, and I used it to get around the city. I would definitely stay here again if I return to Santiago. Sandra will also give you the name and number of a reliable taxi driver named Sergio who can pick you up and drop you off at the airport for a reasonable fee. You will not have to worry about the fear of getting ripped off by a car service. Sergio was excellent and timely. I loved my time in Santiago and enjoyed my stay at Sandra's apartment.