The house is great, big and beautiful. The commom areas are really comfortable and the room was big and nice. We had some problems with the hot water but Carolina was there to help us out. All the staff was super atentious as well. The only real issue we had was with the noise at night, since Santiago seems to be a party city and there are many guestes staying over. If we come back to Santiago soon we would deff look for the availability to stay over once more.