Our group of 3 had an overall amazing experience at Ingrid's home. It was clean, had all the basic necessities, and was a gorgeous sunlit apartment. She was always super responsive and was able to address any questions in a very timely manner. The one and only "issue" we had was that we would have liked an additional/better air conditioning. The apartment got very hot at times and although we had an air conditioner in the bedroom, the fans in the living room were not sufficient given the Santiago summer weather. Other than that, we had a very pleasant and seamless experience at Ingrid's.