Felipe was extremely welcoming. The apartment was very clean and most definitely reflected the pictures. Both my husband and I enjoyed our stay. And whether we are back for business or pleasure we will stay at the condo. Las Condes is very safe and Felipe has excellent suggestions for places to eat. All of the positive comments you read in the reviews are true. He even took us to a mall the first night so we could buy groceries and my husband could try to find a place to buy a piece of equipment he forgot. He is very responsive to all questions. We went out with him our last night and it was a true pleasure to get to know him better. Looking for a great place to stay. Don't hesitate -book with Felipe.