We had an excellent experience with our host Raul, his prompt, helpful responses were over and above expectations. We were there to buy a car, and with limited espanol, even though we managed to do it successfully, when we had initial problems with money transfers, Raul didn't hesitate in offering to accompany us to the bank to sort it out!
The location was perfect for our needs- we actually stayed for a month as we had to prepare travel documents, purchase a car, work online etc and being so close to downtown Santiago with the fish market, museums, parks, shops and metro all in easy walking distance was great!
The apartment was comfortable and cosy - a comfortable bed and nice hot shower, and the internet fast and reliable.
As others have mentioned, it is very noisy with the traffic outside and the construction going on everywhere. We did get used to this over time.
All in all a great place to stay, we felt very safe and secure in the apartment and walking around the area.
Many thanks Raul!