The location of this AirBnB is fantastic. It's right in the middle of the Belles Artes neighborhood of Santiago with restaurants and grocery stores just a few steps away. You can literally see Santa Lucia Hill from the apartment. HOWEVER, the host Vicente is the most unresponsive host I have ever dealt with. We did not have internet for over 24 hours because he failed to update the AirBnB description and instruction on the door with the correct WiFi network and password. This was very problematic as my phone had been stolen and I needed to contact my friend who was to meet me the next day. After several calls and WhatsApp messages he finally provided a new network and password but was very rude and unapologetic about the delay. This place would be great if everything goes perfectly but if anything should go wrong, you are on your own.