Fantastic place, absolutely huge in size for Santiago. Just 1 block away from the Metro, and plenty of restaurants.
It's easier to unlock the outside gate from the inside, so once you have keys, just stick the keys in from the inside of the iron gate when you're outside.
Fantastic hosts, communication was a dream, & cleanliness was top notch. Noisy location on Friday & Saturday nights, but that's to be expected. We had a wonderful 2 weeks!