This apartment has a superb location, in the heart of Bellas Artes and around the corner from Lastarria. It is close to two subway lines, a grocery store, and many nice restaurants. The hosts were excellent at communicating with us, and they were very prompt in granting our request for a second set of keys.
We were surprised by the lack of basic supplies in the apartment. We found no soap or shampoo in the shower, only a very small amount of hand soap by the bathroom sink and none in the kitchen. No paper towels in the paper towel holder and no water in the water cooler (or in the bottle sitting next to the water cooler). This might be a cultural thing (perhaps some people don't want to share a bottle of shampoo?). In any case, we left generous amounts of all these supplies so hopefully the next few guests will have what they need.