Paola and her husband are so lovely! Our trip to Santiago started off on a stressful note as we left some important documents on a bus. However, Paola patiently waited until we had located them and arrived late in the evening - her and her husband the kindly gave us a ride to a restaurant as all the supermarkets were closed! Paola always responded helpfully and quickly. The apartment itself is in an excellent location, a few minutes walking from the main square, and of course, supermarkets, pharmacies, restaurants, etc. There is also a concierge at the front door. The flat itself is clean and stylish and exactly as it says it the description. Thanks Paola!