This apartment is wonderful! The location is great, a very short walk to the metro and the Costanera center. The style and layout of the apartment is outstanding. Carolina was very responsive, communicated quickly, and even before we arrived she offered suggestions on activities for the family to do. She had some snacks, wine, and breakfast items waiting for us. She was also flexible on working with our check-in and check-out time requirements. We arrived on an especially cold and rainy July day, and she had space heaters running to make sure we were comfortable. Overall it was an exceptional experience.