It was very easy communicating with Eduardo via messages, to which he always responded quickly. He very gently received us personally at his accomodations and gave us several directions to places close do the apartment. The place was clean, organized and had pretty much everything we needed. We felt like being home while we stayed in Santiago. There's not much to do around the building at night, but it is very close to the Santa Lucia subway station, so it's easy to go around that issue. The place is very downtown, so it can be a little noise, which you can remedy by closing the glass doors and the drapes. In conclusion, it's a very good place to stay.