Carolina was an excellent host starting with our hassle-free reservation. She provided excellent information about Chile, Santiago, the neighborhood, and the apartment, including a variety of tourist materials. She was very responsive and extremely helpful during our stay. She even had food, beverages, and wine waiting for us. The apartment was extremely nice and conveniently located to the subway/metro, mall, supermarket, bars, and restaurants. We will stay here again on our next trip to Santiago.