The pictures are very accurate. This apartment is centrally located to many of the places one would want to experience in Santiago. The apartment feels secure and has 24/7 security and the guys at the front desk were very helpful as I needed guidance to navigate certain places I wanted to go. But the best part is the owner, Raul. He went out of his way to accommodate all of my needs and any special requests. He also helped me navigate Santiago, the attractions, and even booked my transportation back to the airport and made certain I received the email confirmations. Great guy! I would highly recommend this apartment and Raul. Love airbnb service too. This was my first time using this service. The process was easy and provided an easy way to communicate with the owner.