The apartments are located in Providencia which is a great neighborhood in Santiago. The apartment is very close to Los Leones metro stop so its easy to get around the city that way although Costanerra center is only an 8 min walk away. I stayed in two apartments that Giovanni owns. The first had a problem with the hot water and Giovanni quickly moved me to another apartment. The second was comfortable but the internet was not consistent and I work from the apartment during the day. Unfortunately, I lost two clients as a result. Overall, the apartments are in a great location. Giovanni is a good host and responds very quickly to messages and does his best to resolve any problems quickly.