Valentina's place was very clean and comfortable. We didn't get to meet her, but we met her wonderful and kind father who showed us around and gave us tips for Santiago (doesn't speak English btw). We walked around the city from the apartment but you could also take the subway or users. The only problem that we initially had with this booking is that Valentina was very hard to get in touch with. We tried to contact her through the app multiple times to inquire about the check in process but we didn't get a reply until we were at the Santiago airport and called her in a slight panic.