The listing and location were extremely accurate and convenient. Only few blocks from a metro stop, the apartment is located in the heart of Santiago close to many attractions and transportation. Francisco was very attentive and responsive from the first time we contacted him about the place. Prior to arriving, we had all of our questions answered and accommodations were made for our late night arrival. In the apartment there was a brief but very objective list of instructions in Portuguese, Spanish and English. The apartment was very cozy and warm. There was also a good city view from the window. We had a wonderful time in Santiago and we highly recommend!