It was our first time in Santiago and our accommodations were great. Jorge was very responsive to emails leading up to our arrival and even gave recommendations for the Independence day celebrations taking place in the city. Upon arrival the doorman greeted me by name and had our keys/ instructions ready and waiting. The apartment was well kept with everything you'd need (outside of food) for an enjoyable stay. The patio was great for evening drinks and gave a birds-eye-view of the markets below. Upon departure Jorge was very accommodating in finding us a convenient location to store our luggage until our late flight.