My husband and I are just back home after having spent almost six weeks at Duplex Santiago. I have a lot of good things to say about Carlos and this nice apartment, but I need to point out that:
1.- I was born and grew up in Santiago, Chile
2.- My husband and I go back to Santiago every couple of years or so to visit my family
3.- This was our 10th trip to Santiago together
So now, here are my impressions on our host, Carlos, and his place:
The Apartment: Of all the places we have stayed in Santiago, Carlos’ apartment has the BEST view we have ever had!!! We had so much fun just enjoying a drink out on the balcony taking in the view of the city as the sun went down. We were also lucky to be there during January’s rare Super Blue Moon on January 31st. That evening, we watched the Moon come out from behind The Andes and it was spectacular!
The apartment is very comfortable and has all the amenities that you will need during a vacation. The kitchen is well equipped. The bedroom has plenty of storage. The bathroom is comfy with a full size bathtub, nice shower, and plenty of hot water. There is a small spiral staircase to access the loft bedroom/bathroom area, so please be aware of that if you have mobility issues.
The building is secure, clean, quiet, and only a few steps from Santa Lucia’s Metro (subway) Station. The description for this apartment is 100% accurate and you will not be disappointed if you decide to book with Carlos.
The Host: I cannot say enough positive things about Carlos. He was incredibly responsive; only a text away and always got back to us within minutes. Our first week in Santiago, there was a power outage in the area. At the time, Carlos was out of the country in Mexico on vacation himself. Not knowing what the situation was and embarrassed to confess that I could not figured out how to use the intercom to call the concierge, I texted Carlos to ask for the number to the concierge. Within minutes, I got a text back from Carlos letting me know that he had called the concierge from Mexico himself and found out that it was an area power outage that would be fixed within the hour.
Carlos, or somebody on his team, was always on time delivering fresh towels and bed sheets on the previously agreed upon day and time. He is super accommodating to reasonable requests and is always willing to help.
Thank you, Carlos!!!
Nydia & Don Smith