Shawn was a great host - communicative, easy going and ready to help. She provided me with a lot of information and even invited me to see her and her band sing in the evening :) Her apartment is fabulously located in Santiago (which I did not know when I booked!), everything you'd want to see as a tourist is close and the neighbourhood is very nice. I had a great time staying in Santiago for the short time I've been there and staying at Shawn's definitely helped.