We arrived prior to arrange check and sat in the reception area, Miguel came and found us after the previous guests had check out due to the personnel in reception contacting them about our arrival. Miguel took us up to the apartment so we could leave our bags while they cleaned.
Miguel had little English and we had no Spanish but he used an app on his phone which was very helpful. Miguel and Emelina were both very pleasant and cheerful. The apartment is quite small but has all the necessary features and was very clean. It is in a residential block so there is some noise from the other apartments in the block but nothing to invasive.
We highly recommend these host and their apartment as life was easy with the facilities so close at hand and the area feeling safe to walk around at night