Felix was extremely warm, welcoming and accommodating. He provided us with thorough information about the neighborhood, where to eat, drink, visit, things to do and see in Santiago. He was also always available by email. A stellar example of the whole idea of Airbnb. The apt. is bright, spacious, very clean, centrally located, quiet, well equipped and we had an excellent experience overall. We hope to stay again in the future. We highly recommend this place.