Affordable space in a great location, but unfortunately the host did not communicate effectively or quickly. We arrived at the Santiago airport at 9:00pm and still had not been given the address and check in details for the apartment. We called and messaged Fransisco multiple times and he did not answer. We stayed at the airport an extra hour after arrival, trying to determine where would stay that night and almost booked a hotel. Given the ongoing protests in Santiago at the time, it was incredibly frustrating and stressful that Fransisco did not communicate with us effectively and we had to wait so long to hear from him after a long day of travel.
The apartment also did not match the photos as displayed on AirBnB, it is older and more rough looking in reality. And though frustrating that it did not include towels, we requested them ahead of time and he provided them for us.
The building staff at the front desk were incredibly helpful and friendly. They helped us figure out how to do laundry in the building, which was much needed. Overall, this place is a good location for exploring the city.
Unfortunately we would not choose to stay here again, or recommend it, given the stress of communicating with the host.