We had a great stay at Jorge and Ale's place. Communication was excellent throughout the whole time. The apartment is in a very secure and nice part of Santiago city. Getting around is extremely easy you are not far from the subway and a lot of the more interesting sites are a walkable distance. The nearby market makes it extremely easy to stock up on some supplies and the upstairs food hall is a must. The apartment itself has everything you need, there's even a decent sized swimming pool. I would highly recommend this apartment to others.