The host is definitely the best host I have met in my travel in South America (3 countries) to date. He was very quick to respond to my questions and proactively checked in on me a couple of times during my stay to ensure that I am comfortable and to answer any questions I may have. As I don't speak Spanish, I was grateful that the host could communicate very well with me in English.
This loft apartment is stylishly decorated and very comfortable - clean, comfy bed, soft bed sheets/towels and full kitchen amenities! The apartment is in a great safe location very near the Palace and Plaza De Armas. There is a large supermarket beside the apartment. And the metro station (on red line) is just 2-3 minutes walk away.
I would highly recommend the apartment. And if I am back in Santiago, I would certainly stay in this apartment again!