Firstly, the location really is 5-star. Right in the heart of Bellavista and because it is on the 4th floor, there is minimal noise at night. We loved the fully equipped kitchen (with drinking water) as well as the living room with huge TV! It was also nice to sit on the balcony and drink wine overlooking San Cristobal hill. The bed was comfy and there was a large-ish closet to store your suitcases and clothes. There is also a laundry on the ground floor of the building and you can get tokens from the building concierge. The only downside was there was some consistent challenges with the fuse/electricity going out, but Barbara was always very responsive and looked to fix this promptly. Would stay again if in Santiago!