Felipe and Viviana are most agreeable and welcoming hosts who made sure we had everything we needed to make our stay comfortable. They provided helpful information about transportation and had useful responses to our questions about the city. The hotel rooms were accurately represented in the photographs, the decor light and fresh, clean and well maintained. The showers provided plenty of hot water and the beds were comfortable. Ample breakfasts included freshly brewed coffee, tea and hot chocolate, yogurt, fresh fruits, cereals and materials to make grilled ham and cheese sandwiches. We had the feeling of living in a charming colonial house in a quiet neighborhood, where we could comfortably walk to shops and restaurants within a few blocks. The downtown was easily accessed by bus and metro, and taxis were readily available nearby. Italia Suite helped me enjoy a taste of what it might be like to live in Santiago.