Pros: Phenomenal location. The apartment is literally one block from Los Leones metro and less than five minutes walking to costanera center. There’s lots of restaurants around as well. The apartment was really clean and there were little details that were nice like makeup remover in the bathroom, air freshener, cue tips, etc. Cinthia also allowed us to check in early which we were very appreciative of.
Cons: The apartment is advertised as offering heating but there was no heat or space heater. I made sure that it was listed before booking. I reached out to the host and she said that she removed the heater because it was spring in Santiago. It was cold when we were there, in the 40s (F) (~5-10 C) at night and one day during the day as well, and independent of that, the apartment receives very little direct sunlight so it was cold even when the sun was out. I responded to the host that how hot or cold it is is subjective. I never received a response and was not offered the possibility of a solution. If the apartment is listed as having heat, it should have it—it’s not the host’s decision whether or not the guest needs it. In addition, the sinks in both the bathroom and the kitchen had been rerouted so that only cold water would come out of them. The shower was fine for hot water.