Raquel is a wonderful host! She is very open with communication and happy to meet all my needs and offers to do whatever she can to make my stay as comfortable as possible. She allowed me to stay for an extended period of time as I am here in Santiago as a study abroad student. She has a lovely dog who loves to cuddle which is an added bonus! She put electric heaters in both my bedroom as well as the bathroom to make me feel as comfortable as possible! The amenities were outstanding and the location is superb. A wonderful choice if you are hoping to live close to Barrio Italia and Santiago Central! I highly recommend staying with Raquel!