My friend and I had a great stay here in Santiago. Clean, great location (walking distance to many places) and the host was very friendly as well! Fernando was very helpful and made it clear he would do as much as he could for a comfortable stay! The only problem we had during our stay was that the electricity went out on us a few times during our last day. We had to go to the front desk for them to power it back up. Not exactly sure why, but I'm sure that the problem has been fixed.