Patti was lovely. She was very responsive to all of our questions--going above and beyond in terms of being accessible by text to answer questions about restaurants, earthquakes, anything :) The apartment is beautiful--great furnishings and amazing view. The location is also perfect--central, by the cerra santa lucia and public transportation and many major tourist sites. Our only negative is that the pool in the building was not open and we had booked the airbnb understanding/hoping that it would be. All in all, thank you for a great stay and we would definitely stay here again!