The apartment is clean, has all required amenities but limited paper supplies. Communication is indirect through the cleaning lady since Guillermo lives in Brazil. Check in time is rather inflexible so you need to plan what to do if you get there too early.
Even though the Apartment is located in one of top floors of the building, the noise level from the traffic is significant because the building is next to a couple of busy avenues and the Mapocho river.
The building is in a safe and a couple of streets from the metro which is excellent. There is a 24 h concierge, and the Apartment is in a quiet corner so you can relax after a busy day.