I stayed at a 5 star hotel in Santiago my first time there but was not impressed by their customer service on my attempt to stay there on a second trip so I looked for alternatives. Hector's apartment options stood out from the competition as executive style apartments at a fraction of the cost of the hotel. I was happy to be close to the metro and the center of the city but in a quiet spot where I was not woken up at 3am by parties or unwelcome guests. Hector himself was very responsive to all my questions before and during my stay; he provides a full service including taxi if needed, as well as tours which I hope to take part in next time. Overall, a big thumbs up, looking forward to booking with Hector again next time I am there.