Isabel asked what time I would arrive and I told her it would be between noon ~ 1pm, I arrived at 12:40 and the concierge let me up because the key was in the lockbox, but I didn't have a key, I sent a message to Isabel and she didn't respond, close to 2pm Isabel arrives with another woman screaming “it's not ready yet” she screamed twice and neither introduced herself nor said “Hi” they entered and started to tidy up.
The towels were clean and with a lot of hair, I wiped my face and felt a hair in my mouth, and with excess soap.
Blanket was dirty with a lot of hair on it
Hot air doesn't work and there's a reserve that only works when cold, when I asked Isabel by message she always replied with a lack of will and patience, so sleeping in the cold.
There are bugs coming out of the door, on which you need to put poison.
The apartment is well located and close to many shops.