Great place! Karina was very helpful and responded extremely quickly to any email. I would definitely recommend staying here if you're in Santiago. The location is perfect and literally around the corner from a metro stop. The view is stunning, and the neighborhood is quiet but with lots of restaurants and things to do. There's a great park to run in half a block away, and the huge Parque Forestal is just a couple blocks north. Someone a while ago mentioned the internet being slow, but that was not at all the case for me - it was very fast. Overall everything was fantastic.