I felt very welcome. Host was very flexible with my arrival time. Part of the welcoming package included a bottle of bubbly, a bottle of water and some good chocolates. There were also guides and transportation passes. The listing description was accurate but it is actually better in person. There is a balcony overlooking a courtyard with a water fountain. There is an open-air café next to the building. The view from the pool on the top story is incredible. There is a ping-pong table by the pool and there is a gym and a laundry room in the bottom floors.

Claudia and her family are lovely people who are very customer-focused on your needs and it is reflected in their cordial and attentive attitude. Claudia's hubby and mom were there to receive me upon arrival and they helped me find where I was supposed to go next for my meeting with helpful advice and even helped exchange $20 into Chilean pesos. That helped very much with items such as tolls and parking.

Neighbourhood was lovely. I walked through parks and overpasses to a restaurant one evening and there were performers along the way and people jogging along the paths or riding their bikes. It is near many excellent restaurants.

The place is very well kept and clean with a very comfy bed, to the extent that I have recommended it to my company as a place to stay when people come to visit Chile for business. The WiFi performed very well at all times.