Oswaldo was welcoming but unfortunately we do not speak Spanish so the communication was limited, his daughter Anais was helpful. We did not see much of the family as they left for a holiday after we arrived. The room was large and comfortable with an ensuite. There was a kitchenette in the room which was helpful as breakfast is not included. The location was good, we were able to walk to Brazil Plaza, into central district and to Park O'Higgins. An interesting area in which to stay.