The apartment is exactly as described in the photos. Communication with Francisco was simple. John, his assistent was helpful as well. Unfortunately we didn't stay the whole period because I had an allergy to a smell of new painting, but I guess most people wouldn't be bothered by it. The beds, blankets and sheets are all new and comfortable. There are colectivos that wait in Italia plaza and go up to Cerro cruz, stopping right next to the apartment.