We loved our time in Santiago, thanks to our wonderful host, Paloma, and her newly remodeled, beautifully furnished, well-lit, centrally located apartment with its own private terrace right in the middle of the historic district of the central city! We had everything we needed (even a washer/dryer), and the location couldn't be better - there is so much to see and do within easy walking distance. We took the Metro only to get to the Museum of Memories and Human Rights - one of several places Paloma recommended and all of which we visited and appreciated. Paloma told us about two local events that we never would have known of otherwise - a concert at Moneda Palace and a parade, both in honor of Violeta Parra - and we were so glad that we went. Paloma offered to arrange for a driver to pick us up at the airport, and we were very glad we had accepted. Miguel, who was there as planned, holding a sign with our name on it, charged a fair price and smoothed our arrival after more than 23 hours of travel. Paloma met us at the apartment and oriented us to it and to the city with a map and gladly answered all of our many questions. She responded immediately when we had a small problem with the doors to the terrace, and she checked in with us regularly to make sure all was going well and to let us know about the parade, in case we were interested. One thing to note is that the building in which the apartment is located is very old, and not all parts have been renovated, including the rest of the second floor on which the apartment is located, so please don't worry about the dowdy hallway - the apartment is lovely. We couldn't have been happier or more comfortable, and we plan to return. We give Paloma and the apartment our highest recommendation!