Mariana knew our plane landed at 23:10. She messaged us many times, saying we had to arrive by 00:15, or she would leave. This seemed a rude welcome, after a flight with my disabled mother.
She gave us four keys on check-in, but only two worked. This was annoying, and meant my mum was locked out on the first night.
The house is old and dusty. The beds and sofa are very uncomfortable, and sink when you sit on them. They gave us back pain. The carpet is stained. The kitchenware is old and cracked, and there are spiders in the cupboards.
There is constant traffic noise, and little privacy. Workmen often walk around the house, and can see through the windows.
I work online, but the Wifi disappeared for 3 hours one day. I told her my working hours, and she sent an engineer in the middle of my workday the next day. She then asked us to stay in the house for 3 hours on our last day so someone could fix her Wifi.
She wanted me to help her clean on checkout, despite paying a cleaning fee.