The apartment is beautiful and in a great location. I was able to walk and to take the metro to everything I wanted to see in Santiago. The apartment complex has two towers and the host Patricio lives in the other tower. I appreciated that the host provided a Bip! card, many travel brochures, an outlet converter, and luggage weigher; however, I had some communication issues with the host. I am an American student minoring in Spanish, and one of the first comments Patricio made was to make fun of my accent. Also, I did not appreciate that in response to my message voicing my concerns about the property we did not damage, his only message was a correction of my grammar mistake in Spanish. Due to the continuous popularity of this apartment, the host is slacking on maintenance and is continuing to book guests. (I doubt he will fix the broken door handles and shower head before the next guest checks in tomorrow after us.) Overall, traveling Santiago was easy thanks to this apartment location, but the host should address future concerns in a more courteous manner.