I had a great experience staying with Claudia and Patricio. They are very kind, very helpful! The room was much better than they describe, very comfortable, clean and neat! Although the house is very peaceful, you won't have issues with other guests cause you can keep your room looked when you are out. There is also no problem within getting late or leaving early for a snow day, for example. The house is very well located, 5 minutes cab to Parque Arauco Mall, walking distance to a small market and drugstore, 5 minutes bus to the subway station Manquehue. Claudia and Patricio gave me huge assistance with transfers, snow day tips, cell phone chip, transport... You can use the kitchen to prepare your coffee or a dinner, at any time. They have small dogs that are very cute and sweet.