The apartment was just like the photos. It is located directly next to the subway station which gave easy access to the entire metro area. The neighborhood is a great location within walking distance to all points of interest. The apartment was very clean and well suited with plenty of warm blankets for chilly nights. Carmen met us for an early arrival and made the check in process very easy. She communicated quickly on every account and I'd recommend her apartment to anyone wishing to stay in the Santiago area.