Lorena is very communicative and helpful. The place was nice and clean. We did suffer from not having aur conditioning though Lorena gave us a fan. Internet was intermittent quite often. There was a construction just outside of the apartment which made morings very noisy. The pool is out of service. The building has shared laundry facilities which is very practical for long stays. I would totally recommend Lorena nevertheless the overall experience had its downfalls.