My wife and I stayed here for 3 nights while in Santiago. The place was super clean and looked exactly like the pictures. The best part of the place is being almost on the top floor with 2 balcony doors that fully open over looking Santiago and Santa Lucia hill. The views make this place spectacular and worth it. The place is a bit small but for 2 people we found it cozy and enough room for us. We were really only in the place to sleep anyways while we were seeing the town. Brian and his team were very responsive with all communications. Would highly recommend the place to anyone looking for a centralized location while in Santiago.