We stayed with Veronica twice and loved it!! The apartment is beautiful, comfortable and practical and in the best location. Lots of amenities, museums, markets, supermarkets in walking distance. Veronica is a fantastic hostess, very accommodating, ie. we asked her if we could leave one of our luggage in Santiago while we did a tour for a couple of days and it was no problem. It was a big relief for us not to have to lug it around.