Antonio was very punctual and was able to accommodate our last minute change in arrival time. When we got to the apartment building at 10 pm, Antonio was already present to great us. The flat is located at the epicenter of night time activity with Patio Bella Vista for food and great views of the city and Andes. We spent most of the day exploring the city and didn't really stay at the apartment except for sleeping. The best part about the apartment is the view! The bathroom was stocked with fresh towels but no toiletries. I use my own products so I didn't have an issue but I thought others should know this and prepare to bring their own. Antonio let us use the BIP card for metro and I highly recommend using metro for your travel within Santiago. Overall a good experience.