Alejandro (and his roommates) were SO nice and welcoming! Checking in was a breeze and Alejandro was always quick to answer any questions I had or offer suggestions. I felt right at home because you have a your own set of towels, a clean and comfortable room, and space in the fridge/cabinets. As a female traveling alone, I felt very comfortable around the guys and safe in the building-- it has a front doorman and the neighborhood is fairly safe (I walked around during the day and took uber/taxis at night). The neighborhood is walking distance of Lastarria and Plaza del Armas, with plenty of little grocery markets nearby. I had to work part of my trip and the wifi was EXCELLENT! I would definitely stay here again!