The apartment was perfect and Juan was a fantastic host. The location is in a very safe area, with 24hr security/concierge and within walking distance to all of the areas we wanted to visit (Lastarrias, Bella Artes, Bella Vista, Plaza De Armas, San Lucia, Cerro San Cristobal...). The apartment was the same as the pictures and the kitchen had everything we needed to cook our own meals if we wanted. There was also a supermarket next door which was very handy.
Juan was very helpful, he gave us his number should we have questions about anything and he even gave us a walking tour of the local area upon arrival and some tips on free walking tours, places to eat, where to get the best Chilean Pisco Sour and some local foods to try. Each of his recommendations were great. Our Spanish is terrible, so we also appreciated that Juan was able to speak English. If we return to Santiago we will definitely stay here again!