Do not stay here, I booked this place in advance and was left stranded and had to book a hotel instead. The host never responded to any message and never gave check in instructions, we message the host several times when we were on our way, when we arrived they still didn’t respond and we were left stranded for the night and ended up booking a hotel near by. This ruined our visit to Santiago, which is unfair since it is a beautiful city. Be cautious of booking this place.