Spacious and comfortable apartment in a perfect, central location to explore Santiago easily and safely. Bed was comfortable, everything works well in the kitchen and bathroom, and it's fairly quiet by downtown Santiago standards. The building is clean and the concierge staff are friendly. There is laundry in the first floor, a wash cycle costs 1400 pesos (coins).
Hector & Javier are great hosts who go above and beyond to ensure guests' comfort. For example, I asked if I could check out late because I have an overnight bus to catch and needed some place to spend the whole day... and they very kindly let me spend the day in another apartment of theirs in the same building, after checking out from this one. I didn't meet Hector & Javier but they're always responsive and helpful, and they employ a hardworking lady named Maria who is quick to come by if you need supplies or help with anything.