My wife and I made arrangements to meet Raúl based on the our scheduled arrival time in Santiago of 4:30pm by bus from Mendoza. Our bus was 4 hours late so I was worried that we would not be able to link up with Raúl. My fears were completely unfounded as there is a reception desk in the apartment building and they were waiting for us with a note from Raúl to call him. Just as we were going to get reception to call him, he walked in! He had been hanging around waiting for us. This alone made Raúl a hero in my books.

After getting settled in the apartment Raúl gave us a great overview of the area and Santiago and suggested various tours and other highlights. We followed his advice and did a ton of things including great walking tour and also ate lunch in a restaurant frequented by locals on the second floor of La Vega. We would never have gone there without his suggestion and it was a really great immersion in a local experience and really good and cheap food!

Raúl also helped arrange our trip to the airport via van service, which was nice to have taken care of for us.

The apartment itself was clean and had everything we needed. It is in a great central location that felt safe as there were lots of people around at all times of day and night.