Carlos was unable to greet me, but stayed in touch and made sure my checkin went smooth - including a generous bottle of Chilean bubbles in the fridge. The apartment was clean and airy, with modern appliances and comfortable furnishings. The terrace has a fantastic view to the East of Cerro El Plomo, Lastarria, Providencia, and Santa Lucia. The location is lively & safe, with plenty of local markets and attractions. Carlos is an excellent host. He stays in touch frequently and even stopped by with new pillows - just to make sure all was well. I can strongly recommend his place for anyone visiting Santiago.