This has been a terrible stay and I am not even sure of what to say as the host has been extremely aggressive after I cancel my last day at the apartment.
When I arrived to the building the doorman gave the keys, I cancel the last night because the apartment was not clean enough, I did nothing out of the previous agreement, I was entitle to cancel by contact as I was not happy enough, not going tonight to details here, but I didn’t even cook there as even the kitchen pots were oily and dirty.
I cancel the reservation and left immediately the apartment, I left the keys with the same doorman, same person that gave me the keys when I arrived to the building. Nobody gave me instructions, the internet password didn’t worked, the apartment was covered on dust and I find items from the previous guess under the bed.
Ger is now saying that he can not found the keys and I wonder if leaving the keys with the doorman and giving no instructions on how to proceed with anything related to the apartment is the behaviour that we expect from an Airbnb host.
He is treating me and saying that I invite people to the apartment, which is not true, the reservation was for 2 people and my mother was the only person helping me bring the luggage in and out. Cámaras here can confirm.
I have been using Airbnb for long and short stays, in Chile and in different places in Europe where I live, I have feel so threaten and unprotected before.
If I am leaving this comment here is because I am scared of this host, if by contract you are free to cancel then nobody should chase you making up false accusations in order to have a compensation.
I am extremely upset and sad about the whole situation and I would like to ask for some support from the operation or safety team, as I have done anything against the policy or contract, while this host is accusing me of doing something that I didn’t do, all because of an apartment that was not clean enough.