We loved staying in this apartment - amazing location close to Plaza Brazil (so great for families!), restaurants and cafes, metro, buses, downtown Santiago, Quinto Normal… Loreto was extremely responsive, helpful, and proactive. Apartment was a perfect size for our family of 3 (one kid, 2 adults). Minimal cooking equipment but enough to make basic meals. It was helpful having conserjes at the entrance to the apartment building, all of whom were nice. We will definitely stay here again! As others have said, I did wipe down the kitchen and bathroom counters when we arrived, but otherwise everything was great. Thanks Loreto!