Claudia was extremely kind and quickly responded to any questions I had. The Airbnb location is literally one block from the metro station, a few blocks from Lastarria (a nice European-style area with upscale restaurants and bars), a few blocks from Bellavista (the crazier going out scene), and a few blocks from Plaza de Armas and all that has to offer. Inside, the unit is exactly as described and seen in the photos. It suited my needs perfectly and I would recommend others stay here.