Francisco is the best host! Only a few minutes after we arrived at the apartment, he contacted me via WhatsApp to make sure everything was okay and to ask if we needed anything.

The apartment is in a great location and only a few minute's walk to the nearest metro stop. We also felt secure in the building since there was always someone at the front desk and you had to use a code to get into the building.

We stayed during the winter and it was unseasonably warm so we did not use the heater or electric blankets yet they were there in case it got cold.

The apartment itself is well equipped with dishes, pots, pans, utensils, a blender, fridge and everything you need to wash dishes. I get so frustrated when AirBnB places do not provide a towel for the kitchen and Francisco provided two!

The internet connection is lightening quick and the television works great. There's also a great view of the city from the window.

The best part about this apartment is the washer. It was so nice to be able to wash clothes and hang them to dry. We found if we hung shirts on the hangers in the closet and kept the closet door open that they'd be dry by the end of the day.

My biggest complain about AirBnB is the cleanliness of the apartments. I usually have to go in wipe all of the surfaces and "preclean" before we can unpack. This was not the case with Francisco's apartment. It was so clean! The towels were great quality and they were super clean. The bathroom was clean. The kitchen was clean. Bottom line: This is a clean apartment and you can feel safe knowing that you're staying in a place where someone cares about your well-being.

When the hairdryer stopped working, it was only a few minutes after I messaged Francisco that a new one arrived. Talk about being on top of things.

Here's the best part - when we had a super early flight and had to leave the apartment at 3:15am, Francisco scheduled a taxi. Now in another place, we had someone schedule a taxi that never arrived (and that person never responded when I messaged them to let them know the taxi never arrived). Francisco was so responsible that he messaged me at 2:55am to let me know what the most the taxi would cost and to make sure that it arrived. I was so impressed that he was so responsible. The taxi came on time and we made it to the airport without any problems.

Francisco was amazing. I wish we could have met in person. If we return to Santiago, we will stay here for sure.