We thoroughly enjoyed our stay in Santiago in one of Raul's apartments. Raul was the perfect host - efficient, warm and welcoming, and responsive to all our needs. When the stove stopped working, he came over within half an hour of getting our message and fixed it. We were very impressed that his immediate response was to offer us another property if the problem could not be remedied. He also made a special trip to store our excess luggage for us while we went away for a week. Raul seems to genuinely enjoy meeting new people, speaks excellent English, and is full of helpful touring suggestions. You can't go wrong renting from Raul.