Though the apartment was well-decorated and Nené was very friendly at check-in, my 6 week stay at Nené's became my worst airbnb experience since I joined in 2014.
This was a long-term stay and I was robbed of my possessions within several days of staying. A television that belonged to Nené and a ukulele valued at $120 went missing from the apartment. There are bars on the window, and either someone lifted the items through the window while I slept or somebody with an extra pair of keys entered while I wasn't there. I did not identify the ukulele as missing until I had unpacked everything several days later.
In addition the apartment had a smell of sewage which came from a vent in the shower and spread to the bedroom which was unbearable at times. There was also a broken stovetop which made cooking difficult. Nené incorrectly claimed that I was engaging in illegal activity at her apartment she refused to have a face-to-face conversation with me. I had a small cannabis plant which I grew indoors legally, which was not against her listed or stated house rules, an which was many months away from producing any psychoactive substance. The legality of my actions is evidenced in many articles throughout the web, and is written in the 2015 revision of Chile's Ley 20.000, articles 8 and 11. Regardless, I told her I would kill the plant but requested that we discuss this situation, the robbery, the smell and the faulty stovetop in person. To be accused of engaging in illegal activity is a very serious thing and I hoped to avoid the many misunderstandings by meeting in person at the apartment. I also requested that for security concerns nobody enter the apartment without my being present.
When I mentioned my request and security concerns on the phone Nené grew very angry as she felt I was accusing her cleaning lady of the robbery. She suggested over and over again that I cancel my remaining weeks and find another apartment rather than address my concerns or attempt to do the respectful thing and have a conversation face-to-face. She unceremoniously cancelled the last two weeks of my stay, leaving me 10 days to find another place to live.