I had a wonderful stay in Kay’s apartment!
1) The building itself is located in a safe area close to police and fire stations, has a courtyard area that is monitored 24/7, is less than a 5 minute walk to the subway, 10 minutes to tourist highlights in the Centro neighborhood, and less than 30 minutes to neighborhoods like Bella Vista and Lastarria. The washer / dryer worked beautifully, too.
2) The apartment was immaculate with lots of very personal touches that made it feel like a home, not an AirBnb. Very large patio with a wonderful view, walk-in closet, very nice bathroom, and soft/comfortable bed. Will say that the two fans didn’t provide a cooling effect as much as they did just recirculate air, though with the doors open at night the temperature dropped to an acceptable level.
3) Kat & Piero were very responsive to issues like quick power outage and WiFi interruptions (fault of utility companies for both). I felt like they truly cared about my experience and I was very grateful for that.
Definitely recommend!