The flat is in on the 23rd floor of a skyrise building (25+ floors) with nice views on both sides of the river. The building has 24hr doorman and you feel 100% safe at all times. Living room/kitchen area is a bit small but its perfectly fine for two people for a short stay. Brand new fridge and laundry machine. Nice balcony. Best part was the huge comfortable bed and huge tv right in front of it (makes it hard to want to leave it haha). Bathroom was nice, clean and plenty of hot water for nice showers. Communication was simple and great, I never met Felipe or Oliver but they sent a detailed message in english/spanish with checkin procedure (must register at the front desk which takes two seconds). The flat door is electronic which is nice, no keys to lose.worry about! The pool is large and great, though there are only 5-8 beach chairs by the pool so the early birds get them first. Location is great, few minutes walk to Plaza de Armas and all the fun bars/restaurants of Bella Vista. I would definitely stay again!