Roberto and Sylvana are excellent hosts willing to help you at any time. Their two dogs were also very happy with me (at least after the 1st time till they know me better). The room is spacious, clean and warm with a small heating device in it. The bathroom was like private even if the shower was shared with the hosts. The distance from the subway Estacion Central is appr. 10 min walking. All in all a great experience if you are looking to explore more districts of Santiago.