We stayed for six nights at Jean's apartment. We didn't get to meet him but his mother, who lives in the building, was very lovely. She waited for us to arrive even though it was late in the evening. She was very kind and helpful. The apartment was as showed in the pictures. It's very comfortable and perfct for us, three people. It's located 10 minutes away from the nearest subway station, very close to Parque O'Higgins, which has a lot of fun stuff to do and to downtown. The only negative thing was that there was no cable TV. Not a major problem though since we would spend all day outside. To sum it all up, I would highly recommend Jean's apartment and would for certain stay there if I get to go to Santiago again! :-)