Maria Laura was friendly and helpful, and responded to Whats App messages within minutes. Her place had everything we needed for a comfortable week's stay.
The only thing that made our stay less than perfect was that the apartment faces a very busy street - which remains busy throughout the night with a lot of trucks very noisily passing by. The large windows are only single-paned, so even when closed, the noise fills the apartment. We stayed during a particularly hot week in February (summer). There was a portable standing fan in the apartment, but no air conditioning unit. When we closed the windows to try to diminish the noise at night, the apartment became very hot and stuffy. New double-paned windows and an AC unit would be great!
Would we stay there again if we returned to Santiago and would we recommend the place to friends? Yes on both counts.