First of all we where able to arrive early and that made a big difference to us. Pati was gracious and very helpful all around. The room was really beautiful with all the amenities of a small boutique hotel. The location was also perfect for us given the several business meetings I had arranged in Las Condes. There are also some great restaurants walking distance, not to mention the breakfast that Pati left for us every morning, which of course we wished we had taken greater advantage of. A wonderful experience all around that comes highly recommended.