We stayed here in September when it's almost spring but it still gets cold at night, and the apartment is freezing because the furnace is broken. There's one little space heater so you have to choose whether the master bedroom or the bunk bedroom gets it, and even when we put it in the bunk room for our kids, they woke up freezing.
The host took forever to answer any of our texts, sometimes never answered, and he was very, very stingy with basic provisions and supplies. There was no soap or shampoo in the showers so we ended up using the (cheapest imaginable) hand soap in the shower until we could go out and buy something else to use in the shower. There were no bags in the trash cans, no paper towels, and one rag in the whole place. Luckily there is a vacuum and a broom and dust pan. Either the host is very new at this or he is very stingy and he was unbelievably hard to get a hold of.
The listing says there's a washer/dryer but the laundry room is only usable to tenants who have an app and the wifi information for that part of the building, which the host never gave us and we had to get to know neighbors to figure it out on our own. It is normal in Chile to have an operational outdoor hot tub in the winter and when we booked we expected to be using it, but it wasn't operational and we didn't know until we were up on the pool deck and saw that everything was empty and closed. All of this could have been resolved ahead of time if we were given notice, we would have canceled for sure because we hot tubbed every night at our other places in Chile and it was sad not to be able to. I felt like we were tricked into staying here and there are so many better options for the same price or cheaper, this was just not worth the opportunity cost.