Javiera was very prompt to answer our questions since the begining. Unfortunately we didn't have much luck once we arrived at her place. When we were being dropped off in front of her building the taxi driver alerted us to not go out at night at that neighborhood due to lack of security. Just a few blocks away we have also seen someone using crack-cocaine. The building is located in the heart of the city near the main locations, which is a plus during the day but definitely not at night. The building is very old and for those who like a retro kind of think won't mind. Inside the apartment the experience was really unfortunate. At first we found a very dirty floor. Dusty, with no sign of cleaning. The countertop in the kitchen was covered with oil spills and so was the floor. We also found a dirty wrapped paper close to the cooktop.
The bathrooms were not clean. Under the toilet seat there was splashes of urine, hair, dirt and the odor was contaminating it all. One of the bathrooms had no toilet paper and in the other one there was only half roll. No shampoo or body soap either.
In one of the bedrooms we saw some hair in the bed and on top of the wardrobe we saw many things that felt like they were forgotten by other guest (not to count the dust).
It was also hard to sleep since we were woken up early in the morning with lots of noise coming from the streets. No much noise isolation.
Overall it was not a happy stay. We were not able to stay the full 4 nights. We left Javiera's apartment to stay at a hotel.
She was extremely nice in offering someone to come as soon as possible to clean the apartment and even offered a discount in order to make up to the problems mentioned above but we just did not feel like it was the best decision to continue there since in summary the apartment was not as we expected.