We were the first rental of Paloma's place, so everything was brand new but besides that she was extremely helpful and welcoming. The apartment is very well decorated and the terrace is just amazing. The apartment is located in the Santiago's downtown (old part of the city) and it's not a very touristic area, but the subway is a few blocks away and the area is very safe, you can find supermarkets and all the thing you may need close to the place.