Luis's communication is excellent, as is the location, and the AC in the room was much appreciated (the living room in the summer is a bit toasty, but I'm sure is wonderful the rest of the year). The views from the balcony/windows of the Andes were gorgeous! The bed was also very comfortable and we slept great. The apartment could have used a few basic items like sugar, oil, detergent etc, but other than that, everything was great!