This is the best hosts (Ruben and Fanny) and best location we have met and have found from Airbnb. First, the apartment is right in the center of everything. We can walk to many places; President Palace, central square, metro station and supermarket. Second, the hosts are so nice and so helpful. Ruben and Fanny helped us finding the transportation to Santiago and to the airport. They greeted us when we arrived and saw us off when we were leaving. They gave us many suggestions for visiting and meals. They let us stay until 7pm of the departure day. Third, they responded right away when we had any request. For example, we needed them to book the van to the airport and we needed a scale to weigh our luggage. They always responded in a few seconds. They live in the same building so we felt very comfortable because we knew they could help us if we had any problem.
I would highly recommend this place to anyone visiting Santiago. It is so worth the money & the hosts are so nice.