We stayed at Marcelo’s place for 4 days and the airbnb was very nice and as described in the pictures, the view from the window is beautiful and the reception was very helpful and made us feel safe, Marcelo’s place is close to all the interesting places of Santiago and the neighborhood felt safe. The only downside that I have to mention was the cleanliness, the apartment wasn’t very clean and the sheets of the bed were very cheap. There is no air conditioning and in the summer it was quite hot (19th floor) but the fan kept us ventilated at night:) wifi works very well