Because of a typo in Chile's mevacuno system we were denied boarding and couldn't make it to the apartment at the agreed date. Luckily America offered we can change the date. So instead of canceling and receiving a refund I waited. But instead of following through, she stopped replying until I filed a complaint with AirBnB. At that point stating that I should cancel through the system, well knowing that the period has passed.
I have not written a negative review before, but frankly feel disgusted when I get the impression someone is purposely taking advantage of the misfortune of others, especially at these times, and when I didn't even expect a refund, but just the accomodation I had already paid for in full.
I hope nobody else needs to go through this and cannot recommend staying at one of her places.