The place is in a great location, lot`s of bars and restaurants around. The functional apartment is quite small but ok for two people. The laundry room is in another building and was always busy (1200 CLP per load) as was the small pool. The gym wasn't available as it is maintained as the letter of the owners said. We didn't get to meet the hosts, only the guy who does the cleaning. He let us in prior to check in to drop our bags which was much appreciated. Communication with the hosts went through Air bnb and was good. The kitchen could use some more equipment but you can do some basic cooking.