This is a great apartment, there are two bedrooms, one en-suite and one with a separate bathroom across the hall. The apartment is very clean and tidy, full kitchen, washing machine, great showers, everything you could need for a family holiday or a business trip. The walls are very well insulated, so sounds from inside and outside the apartment don't disturb you. The building is very secure, reception desk manned 24 hours. Alejandro is an excellent host, very attentive, he also left little extras which was appreciated and very kind. It is situated very close to Parque Arauco, a wonderful park in Los Condes, and of course the mall. There are shops to buy groceries (Tottus) in the mall, also a small shop about 3-4 mins walk up the road, in between the glazed high rise building, also restaurants, salons and coffee shops. Easy to use the Metro (which is the cleanest metro I've ever been on!) to get around Santiago, very cheap too. We will definitely book this apartment again, and I highly recommend it as a great option in Santiago, that is so much better than a hotel.