Joaquin is quick to communicate and Lastarria is a fantastic neighbourhood for foodies. Great choices within steps (although pricey!). The place itself is very underwhelming and cleanliness is lacking. Surfaces in kitchen and bathroom were visibly dirty when we arrived for a 5 night stay. Strange odours in the entire apartment (maybe mould?). Small, old and worn. Lacking basics like soap - only one hand soap in the bathroom. Only two towels provided and we were told that we would have to do laundry if we needed more. Otherwise, check in and check out were smooth. The place is in a nice, secure area.