A very nice hostel. Front desk staff was friendly and warm. The rooms were clean and the bedding warm (important in Santiago winters indoor!). The plumbing was a bit awkward when sometimes the warm water in the bathrooms didn't work (I don't think this is a problem with the hostel so much as Santiago plumbing). If you hang out for a while and try again in a few minutes, it usually came out warm. Breakfast was good.