Claudia was a perfect host. She and her husband work together to make sure your stay at the apartment goes smoothly. Her husband was waiting for us when we got in and gave a breakdown of the apartment with all of the information we needed. Everything in the apartment is top-notch (sheets, towels, kitchen utensils, etc.). The location is pretty ideal and centric (it's in barrio italia, which is in between Las Condes and Bella Vista/Lastarria). Wi-Fi is very solid. Also, Claudia and her husband are a whatsapp message or phone call away to answer any questions you may have.