The hosts are very attentive and caring. Fast to respond to any issue you may have. The apartment is in a great location in the center of Santiago, with multiple options for transportation, supermarkets, and mini-markets. The nearest subway station is in a centric location, making it easy to get to any part of Santiago in a relatively short time.
The apartment itself is really cozy, well-equipped, and in good condition. It feels welcoming and has everything you may need during your stay. Despite being surrounded by other buildings, the view is great. It's a high floor that gives you a great view of the city. The sunsets during winter can be a spectacle, and even the city landscape during the night looks awesome. Note that it has no balcony, in case you care about that.
The building security is great, the common areas and everything, in general, is in really good shape. A really good option if you are looking to stay in the city or are just passing by.