Carlos and Karen are really Nice. They are great at communicating, they always answer fast and with solutions in case you need. They took care of my laundry for exemple which was perfectly made and convenient.
The appartement is very functional and clean. The neighbors are quiet and the team of the building is helpful. The place is very well located, in the heart of Barrio Italia which is a cool neighborhood where you have everything you need around (supermarket, restaurant, French bakery....). The appartement I stayed was at the 12th floor and oriented Irrarazaval Avenida which is a big avenue in Santiago so you can hear the traffic a bit but Santiago is a noisy city in general so nothing unpredictable here. Just don’t expect to be surrounded by silence.
I recommande this place.