My flight got delayed and I needed to stop in Santiago for the night, with my wife and our daughter. Victoria responded very quickly and we booked the place. Then, she was kind and accommodating to let us drop our luggage a little bit before the checking time, which I appreciated. The place is small but comfy and it’s located in the middle of busy Santiago. Offers you a great chance to explore downtown and close amenities, with some time on your hands. The place was clean and it is a great value.