We didn’t meet Alejandro, communication was through Claudia on WhatsApp. We had self checkin which was ok, make sure you ask for tower B once you’re inside and worked out the turnstiles code.
Close to bus terminal and huge supermarket which was convenient for us. Spectacular views from the room and from the roof - sunset wow! Area is close to metro but quite rough at night although this didn’t bother us too much, it might bother some people.
Super clean and very basic amenities