Really great location, half way between Plaza Brazil and Lastarria; two very different entertainment areas. The complex is very well run. Laundry is fabulous. The apartment itself is fine. Great hot water system. The lounge area doesn't really have a stylish rock wall; it's wallpaper! No balcony furniture. Noisy bed.
It's run by an agency so 9 - 5 support but they were pretty responsive, for example replacing an appliance that wasn't working and managing a couple of other requests we made.