Antonio communicates well. Unfortunately for me, his property, although in a “newer” building, was clearly neglected. The shower drain was nearly completely clogged, which presented an issue when trying to keep the water contained and prevent it from overflowing the bathroom floor. I also found and photographed, two days into my stay, cockroaches in the same bathroom. But the bigger issue was, that when I communicated this to Antonio, he suggested that I had brought the roaches into the condo myself!!! He contacted the building maintenance people, who told him how this “roach problem” had been happening in many apartments in the building already. And although Antonio owned up to the issue, and had the apartment treated for roaches, nothing was done for me for having to go through all my f this!!. Oh!, and the pool? “Not for Airbnb tenants” ~Concierge. Overall, I got what I paid for. I did try to save money on my stay in Chile, and I did. Lesson learned (the hard way).