Adolfo was very flexible and easy to communicate with. The apartment was easy to find and it was how it was described. We were offered some juice when we arrived which was super nice! There is a desk for working/studying and a huge tv in the room, which was great for watching movies in the bed. Wifi also works perfectly. We came in summer and it was really hot in Santiago - unfortunately there was no AC or a fan to keep the room cool and we were really hot even during the night. Shops and metro are pretty close. Altogether we had a positive experience.