Ignacia is an excellent host, and she communicates clearly and promptly. The instructions for checking in and out are very good so the process is easy. The location of the apartment cannot be better: beautiful street lined with mature trees and lots of cafes, restaurants and stores within walking distance. The apartment itself leaves a lot to be desired. Poor quality furnishing, uncomfortable and ver dirty sofa, leaky faucets, dust collecting on windows and door moldings. The washer drains in the shower of the small bathroom, filling it with soapy water. One funny detail that shows that they do not pay attention: in the small bedroom they installed hooks for hanging clothes, but they installed them upside down so the clothes slide down. The general impression is of neglect and lack of care. All of this could be substantially improved with some attention and small investment.