This apartment is located in a building that is safe with a door man. In addition it is close to a mini market and a bigger grocery store as well as other shops. The apartment itself is lovely: very clean, nice location, well stocked kitchen. Claudia was very accommodating for our arrival time. She was not able to meet us, however, arranged for her friend to let us in. In addition she was flexible with check out time for us which was very much appreciated. Claudia was quick to respond to questions. Highly recommend a stay at this Santiago apartment.