The apartment is very well located, only a short walk away to the subway, in a very nice neighbourhood. The apartment was exactly as described on the pictures. It is very clean and worked perfectly for me, my wife and our 4 years old daughter. Checking in was very straightforward and all the staff we met in the building was also very helpful and polite. Fran also typically answered to any inquiry by text message very quickly. We had a great time in Santiago and making the option for this apartment was certainly part of it! Thanks again, Fran!