Soledad is an amazing person. She was so nice to let us check in earlier due to our early arrival from Lima. She checked on our well being all the time, offering us tips for what to do in Santiago. Check in was very easy, there is a reception and the key was in an envelope there. The apartment was very clean and she prepared a very nice bed for us :D She even helped us with the parking since we rented a car to go to Valparaiso. Check out is very easy, you just shut the door and leave the key inside. The loft is very nice, clean and spacious. Nice view with lots of light due to the large windos. The area is close to the Armas Square and nice restarants. Muchas gracias, Soledad!