The apartment was clean and comfortable, communication was clear and check-in straightforward. It is situated right next to the Apumanque mall and lots of restaurants. But even on the 16th floor, the noise from the heavy traffic below is really bad - take earplugs! The rooftop swimming pool is closed for maintenance every Monday, apparently, so we couldn’t use it. And on a summer night in Santiago, the second bedroom was unbearably hot without any air conditioning.