We had a really good stay in this apartment. The building itself is in a great location, we walked everywhere we wanted to go or took the metro; the nearest station was about 2minutes walk away.
The apartment was spacious enough for the four of us and the views, as it’s on the 24th floor, were great. It was clean and uncluttered with good bathrooms and showers. It’s a great advantage having access to the communal pool too.
The only disadvantage was the road noise, it didn’t bother us but it may be a problem for some people.
We didn’t meet the owner but his representative was there when we arrived; she was friendly and gave us lots of information (in Spanish, not sure if she can speak English), which was really helpful.
I would definitely recommend staying here if you want to be in the heart of Santiago.