Diana is a very friendly, respectful, communicative and proactive helpful host. Before I had even arrived she went out of her way to inform me how to transfer from the Santiago Airport. Check in was smooth and the place is very secure and safe with security and gate/door attendant. The location is extremely central in Santiago and you can walk anywhere or catch the Metro. Diana was very helpful in telling me where all the supermarkets and local tourist attractions were and which ones were worth visiting. She also has a very cool and friendly pet cat called Romeo who loves new guests, likes to play and make you laugh. I would recommend her place to anyone not familiar with Santiago as the location is perfect! 👌