I made the reservation at 11:30am the day before I was supposed to arrive in Santiago. Immediately after making the booking I messaged the host and kindly let her know that we would be flying in from a Colombia and arriving around 7:30pm the next day. It wasn't until the next day that I went to save the address but there was no address listed. So I kindly messaged the host at 8:30am asking for the address. After not hearing back I sent a total of 5 messages through the day explaining I needed the address and that our flight was delayed so we wouldn't be in until after 10pm. When I landed in Santiago I FINALLY had a message saying that she couldn't accommodate my last minute arrival and that I would need to cancel. So at 11pm in a country I had never been I was scrambling to find somewhere to sleep and having to call Airbnb for a full refund. I do understand why it might not work for her but to not respond until 15 minutes before I was set to check in and then tell me to cancel?