My husband and I rented this apartment for a week and selected it because of its price and location. Our experience with Raúl has been excellent from the start. He is responsive, polite, and helpful. He provides a tour of the apartment and provides recommendations for supermarkets, restaurants, and tourist sites. Raúl is a fantastic host. The apartment is located in true Santiago downtown near the Moneda, El Mercado Central, Paseo Ahumada, etc. The building is a high rise, it has a portería (reception area with guards/ property managers) with a lovely team that keeps the place clean, notifies residents of visiters, and assists with parking, etc. Don Alex, was especially helpful and kind. The apartment itself is cosy and clean. It is a bit tight for more than two people. It has all of the basics (closets, all of the major items for the kitchen, etc). Internet is a secure wifi line that always works. There is a laundry facility on the first floor that costs 1,300 pesos (in change) per load for both the washer and dryer. Super convenient and easy to use. Neighbors (in the apartments next door) are quiet. The only possible issue with this apartment is that it faces a building (across the street) that is being remodelled. It looks like the construction will take several more months to complete. The noise is not terrible, the windows and sliding glass doors for the balcony insulate the noise pretty well. Construction workers start at around 8am and finish around 6 or 7pm. You can also hear buses and cars from the street below--which for us was no big deal. If you are sensitive to noise, you may wish to see if Raúl offers an apartment on a floor that is higher up in the building. A few other comments: there are several markets near the apartment to buy bread, milk. Also at least 3 larger supermarkets close by. There is also a nice Peruvian restaurant nearby (Pantaleon) that offers a variety of dishes (ranging from traditional Peruvian ceviche, chaufas, fried fish, to standard salads, roasted chicken, french fries, stir fry, etc). The fare is fresh, generous (many dishes can be shared), and moderately priced. Despite the construction across the street we have enjoyed our stay, and would most certainly come back. I recommend this apartment.