Paola is a great host. Her family give me a warm welcome. I’m coming from the United States and this is my first time to visit Chile for ski. They provide me the SIM card for my cell phone because they know the ability to access internet is very important to me due to my work. And they provide me the charge converter, that’s very thoughtful. They took me on a quick tour of Santiago.. And they gave me the clear instruction for entering the property and explain in very detail about how to access the ski piste, restaurants and the amenities around. The room is extremely clean and organized. The kitchen is well loaded with everything you possible need for cooking. The layout of the furniture and setup makes you feel like be at your own home. Very sweet. They even provide me with bottle of Chile wine as welcome gift. I would definitely recommend this host and refer them to my friends for future visit. And I will definitely stay this property again in the future if I come back to ski in Valle nevado.