I did not get to meet Antonio, but found the self-checkin easy to use and there were clear instructions waiting for me upon entering. The space is large, airy, and has a fantastic view of the Providencia to the South and Southwest. Everything was clean and modern. The furniture is comfortable - even for the extended use of remote workers. The WiFi is fast and reliable. The building is staffed by friendly professionals. It's located in a lively section of Las Condes, very close to transportation and great cafes/restaurants. Antonio himself was easily reached and helpful with any problem. I can strongly recommend his place to any travelers to Santiago - whether for business or pleasure.