Although I didn't meet Claudia since she was away visiting family, she made all the necessary preparations for my arrival with her cousin who was a sweet, kind and very attending young woman. Claudia was prompt in replying to my inquiries and concerns and everything went smoothly! I wish I could've met her! Bella Vista barrio is beautiful safe and secure. A perfect area for relaxation and proximity to downtown shops, stores, etc....I highly recommend Claudia as a super host for Santiago de chile.