This was my first time in Valle Nevado and Matias was not only extremely accommodating with all of our requests and very responsive but this lovely apartment was very clean and very conveniently located for skiing. The shuttle comes by every 10 minutes from here but I don't think I ever waited more than 1 minute. The staff is very nice and they will do everything to make your stay there as comfortable as possible. Definitely coming back next year and will most likely stay here again if there's availability.