Communication with Guido went smoothly and he was able to answer the few questions we had. A few days prior to arriving, Guido asked if we could change to a different apartment. So I can't speak to this apartment exactly, but I can say the switch went fine and the other apartment was well located and had all the necessary amenities and items for a week's stay. I can happily recommend Guido as a host and his apartment for your stay in Santiago.