Juan is an experienced super host! He knows what we wanted and he was helpful in all areas of our stay in Santiago. Not only was he able to guide us, since this was our first trip to Santiago, but he was always proactive in helping us with restaurants and day time activities. Importantly, Juan also runs a transportation company which, for us, was a big plus. We used his company for private travel to and from the airport as well as to a day long vineyard visit. It's always possible to find someone less expensive or to do it yourself but we were happy to pay the price to get the convenience and know how of Juan! On top of that, Juan drove 4 of us over the Andes all the way to Mendoza, Argentina! That 8 hour journey took place in his Airstream/Mercedes! One of the great drives of our lives, and we had Juan as our guide. We put much trust in him and he came through on every front! Juan also runs a magnificent place about 30 mile toward the coast called La Casona. Don't miss it!