I don't know where to begin with. My trip in Santiago had a really rough start. My passport was stolen right in the metro on my first day in the capital. However, Yasna and her family was of great assistance in the moment of crisis. Her son Erick took me to the police station to report the stolen passport, and Yasna and her husband welcomed me to her home with exceptional warm and hospitality -- they gave me comfort when I most needed it. The room was very spacious and clean, and beautifully decorated. Indeed, the entire apartment is huge and stylishly decorated, and the people living in there (long term or short) are all very warm and friendly and interesting to talk to. We all shared food in the kitchen when we cooked, no matter who owned it, like a family. They even took my around the neighborhood for grocery shopping and we then cooked together. The best of all, Yasna also did my laundry for free. So I felt like I was a privileged guest (probably because of my situation), but I cannot thank enough Yasna and her family for their help and hospitality! The whole stay was truly memorable. On the other hand, the location is a bit of a distance to the city center (about 30 mins by metro), but Santiago is a huge city, I'm sure that much commute is nothing for some people -- but do bear this in mind.