Eduardo was great, quick to respond. The space was small, but adequate for our needs. However, it was not cleaned, & loud banging & drilling all day every day from construction in apartment right next door & directly above. Edgar at reception was always helpful (when he was there), & can call for the resort’s free & efficient transport to the door. It’s otherwise a pleasant 5-10 min walk to the main hotel. We were here for last week of ski season... the only shop that sells basic food & essentials had already closed, & the only ATM on the mountain (down at the gondola) was removed the day after we arrived.