Carolina's brother Javier greeted us when we arrived and was very kind. The apartment was in great shape and looked exactly like it does in the photos. I felt safe in the neighborhood and the doormen were nice as well. I will definitely stay here again should I visit Santiago soon as it is very close to most landmarks and tourist sites (i.e Plaza de Armas, Pre-Colombian Museum etc). Javier was kind enough to call us a taxi back to the airport (which was about 500 Chilean pesos cheaper than it would have been otherwise). Thanks Javier!