Felipe was a great host - very communicative and helpful. He also let us drop our bags off before the check in time which helped us a lot! The apartment itself is very basic, but functional. However, the location is not great. The apartment is close to the Lastarria neighborhood, but not actually in it - which makes a big difference. We did not feel very safe walking the surrounding area at night. Good news is there is 24 hour security and the apartment complex is secure. Fan in the bathroom does not work very well. There is mold and water damage to the drywall on the shower ceiling. Overall, for the price this is a good place to stay for those hoping to explore Santiago.