Clara and Juan Pablo are exceptional hosts. I was a little hesitant to reserve the apartment at first as it did not have any previous reviews. Finally we decided to go ahead anyways and it turned out to be a great choice. Our hosts sent us easy instructions for our arrival and were extremely helpful with suitcases etc when we arrived.
They also gave us a comprehensive intro to the apartment and tips for Santiago. The apartment was perfectly clean when we received it and everything was very organized. The apartment is well decorated and spacious. The kitchen is brand new and all of the appliances work perfectly. The same goes for the bathroom which has a large shower and new facilities. The bed is big and comfy and they even had a large screen TV with Netflix and Direct TV.
The apartment is ideally located as it is in an area with restaurants and bars but at the same time it is in a quiete street so you can sleep no problem.
I highly recommend Clara and Juan Pablo's apartment and I will stay there next time I go.