Gonzalo was a great host. He was really responsive - we booked the same day we arrived. He was helpful and met us at the apartment. The apartment is great - there are lots of extra touches which make you feel at home and the furnishings and appliances are top quality. It is a very central location but quiet. The rooftop pool is great in summer and we would highly recommend this apartment to anyone looking to be in a central but quiet area of Santiago. A plus is that there a number of restaurants by the building for lunch and dinner options.