Juan was a great host. Easy communication prior to our arrival, and was present to meet and greet us on the check-in date. Upon arrival at the loft he gave us a walking tour of the immediate neighborhood, which allowed us to orientate ourselves and show us the many amenities, shops and restaurants that were nearby. The photos of the loft were accurate so the accommodation was as expected, clean and tidy - perfect space for a single or couple to stay. During our stay Juan kept in touch with us via WhatsApp to ask how we were, if we had any questions and also provided tips on restaurants, bars and other local places to check out in case we were short on ideas. The location of the loft and the neighborhood was perfect, as it was central in the city and had many places (bars, restaurants, shops, museums, galleries and other tourist attractions all within easy walking distance (only 5-10 mins in many cases). To get to other zones of the city we used Uber, which we found quick, easy, cheap and reliable in Santiago. Overall, would recommend Juan and his loft for a stay in Santiago, as offers the best of everything.