The apartment was exactly as described. It was very clean and in a very nice building. Hector manages a number of apartments in the Providencia area. We called Hector before we arrived to arrange a time for him to meet us. It was no problem for him, although we arrived earlier than we had expected. We also bought a dinner and show from Hector. He was a great guide through the whole experience. The apartment was in a great area of Santiago and conveniently located near the metro station and various restaurants.