While I had airplane troubles that prevented me from staying at Jean's, my friends had a good experience. Neither speak much Spanish, and Jean and his mom, Claudia, greeted Brittany with warmth. They provided clean towels and sheets and both a bottle of wine and water. The building concierge was also very helpful. Claudia even helped Brittany with some printing needs. The only piece of advice is to bring earplugs if you stay on a Saturday night!