I cannot say enough great things about the loft and Juan! Upon arrival, I was greeted and accommodated given my early arrival, Juan even took the time to give me tips about Santiago and events taking place. I was sad to leave the loft, as it was truly the best I've seen in Santiago and exceptionally well maintained. The location is PERFECT. It was very easy for me to communicate with Juan if I needed anything, but of course he was already one step ahead making sure I had everything I needed. Anyone who rents a property from Juan will be in good hands, and I am happy to know that I have a new friend in Santiago!!! Thank you for so much for everything!! :-)