Probably the best Airbnb I have stayed in to date, so much so that my husband & I are heading back for a few days later this month!
Brian & Pablo are superb hosts who respond quickly to any questions you may have. That said, you may not need to contact them at all as there is a thorough and comprehensive welcome pack with everything you need to know - from food & drink recommendations to instructions on how to operate the coffee machine (plus everything in between). It really is a nice feature that goes above & beyond what’s expected and ensures you feel right at home straight away.
The apartment itself is exactly as shown in the photos. It strikes a perfect balance between hotel style with home comforts, and has recently been refurbished. It’s also sparkling clean and a great base/location for exploring Santiago - walking distance from most tourist areas, though there’s a subway station at the end of the road if you’d prefer!
Cannot recommend this place enough. Thank you Brian & Pablo!