There was black hair in the bathroom and on the bedsheets when I arrived. Also there was dust everywhere. I advised Maria of the issues and asked her to at least change the bedsheets, her response was only that she would have just cleaned and would not change anything. More disappointing, she communicated on a very unprofessional level and tried to put the fault on me, telling me she would not like my attitude. At least I was able to leave the next day and get a refund for the other nights booked, but then she tried to charge a cleaning fee. Thankfully with Airbnb‘s support I got my money back for the wrongly charged cleaning fee. The worst: when I asked Maria why the price for one night would be more than what I initially paid, she said Airbnb would charge a fee. After speaking to Airbnb I found out it was the cleaning fee she tried to charge.