I had a fantastic experience renting Diego's apartment in Santiago. He was available to answer all of my questions before I arrived, and even rushed to meet me at the apartment when I arrived earlier than expected. He was very thorough about explaining each detail about the apartment so I didn't have to worry about asking a lot of questions later. The apartment itself was clean and had everything I needed. The bed was comfortable and big, and Diego provided plenty of blankets, pillows, and towels. There is a small washing machine, which was excellent to have during my stay. The location is great too-- within 5 minutes you can walk to two major subway stations, and Barrio Brasil has everything you need with easy access to the rest of the city. I had a small issue with the internet connection when I arrived, and Diego immediately contacted the company to send someone to take care of it, which they did. He was a wonderful host, and I hope to come back to Santiago very soon and rent his place again, Thank you, Diego!