Ximena was a great host. She’s very quick to respond to questions and makes sure everything works well. The apartment is excellent - good location, well equipped and provides what you need. As many people said in their reviews, it really is very loud - it’s impossible to block out the noise from the party people right outside the building. And they party every night!! The windows and walls are thin so you hear that plus the noise and music from all the neighbours as well.
What disappointed us was the gym: we booked this place because we wanted to work out while staying there and even asked in advance if the gym was open and usable, given the pandemic, and what equipment there was available. However, when we arrived, we found out that all the equipment was out of service except for one machine. That was very disappointing and I wish we had known that in advance as we would have stayed elsewhere.
Other than that, I’d definitely recommend staying there.