I cannot speak highly enough of the integrity of Alejandro in assisting us during this difficult time. We booked to stay for six nights at his place and checked in but ended up staying no nights. I can confirm it is in a lovely area and the apartment is spotlessly clean and exactly as pictured.
We could not stay as the day we checked in the Chilean Government announced it was closing down its borders and we effectively had 24 hours to get out so we packed our things and headed straight to the airport to see what flights we could get on to get home to Australia.
Alejandro has been so understanding and while AirBnB issued a partial refund, Alejandro released the full refund to us. It was more than we expected and hoped for.
When this all blows over, I can't wait to go back to Santiago and I will chose this place again over anywhere else. The apartment is wonderful, but the integrity of the host is even better. Thank you Alejandro!