Paola’s apartment really is excellent and perfect for one or two people. It’s clean, well-equipped, in a modern apartment block, with a swimming pool with a fantastic view on the top floor. The flat itself is on the 16th floor (there are two reliable lifts) and high enough up not to be overlooked by any other apartments. This height significantly reduces the traffic noise, though the apartment itself is actually on a quiet side street. We didn’t hear any noise ever from the neighbours, so the block is either well insulated or the neighbours are very quiet. The apartment itself is comfortable, with a very good shower and its own balcony with a direct view over to the Cerro San Cristóbal. It was easy to check in as there is a 24-hour concierge on reception – Paola was actually there to meet us anyway when we arrived. The apartment is ideally located in a safe part of the city, close to shops and just 3 minutes’ walk from metro Line 1 (Pedro de Valdivia stop) in heart of Providencia. Paola is a friendly, professional and attentive host, who left a lovely welcome surprise upon our arrival. Highly recommended.