Felipe is a great host. He was at the apt to receive me on a Sun afternoon -- when he could have left the key with the doorman -- and explain me how everything worked in detail. Also, he was always available over the phone to answer my questions during my stay. The apt is exactly as advertised: fully equipped and looks like in the pics. Everything works and the quality of the furniture and all the appliances is superior. The cleaning service twice a week makes it also always shine. I highly recommend this place. It is also very well located in one of the most beautiful areas in Santiago