Positive: best location (next to a great subway station, walking distance to downtown and to Pátio BellaVista, with the best restaurants), pool (on the top of the building, great view), comunication (Carlos got us a fan when we asked because it was hot, and left a subway card), doorman (super helpful).
Negative: a bit dusty (due to Santiago’s weather), internet was slow sometimes and with inconsistent signal.