Carlos's place was perfect for our stay in Santiago. Great location, great view, clean, huge private balcony overlooking the city, good value and prompt communication. We had a little trouble checking in with the keypad, it was 3am, but the Airbnb staff and Carlos did a great job working quickly to resolve the issue. Other than that, we could not have asked for a better place to stay in the heart of Santiago. Also renting a car to visit surrounding areas was very easy and Carlos provided great tips on places to go. Thank you!