Arrived at reception and did not have enough information in the listing to tell them where I was staying. A woman there had to give me wifi via her phone to enable me to message the host. Thankfully they responded right away but the code given for the door was incomplete. Eventually we got in with the correct code. That information should have been provided up front the day of arrival. The listing has three beds. The two on the main floor did not have sheets and there were not any in the apartment. The host had assumed that we were sharing a bed which is inappropriate. So we had to wait until later in the evening for sheets to be brought to us.