We had a wonderful time at Kris and Fran's apartment! The location could not have been better-- we loved the neighborhood. The apartment itself was exactly what we needed. It was clean and comfortable. Fran was very welcoming and accommodating. Plus, he had fantastic restaurant recommendations. We had our favorite meals in Chile at the locations Fran recommended. We would highly recommend staying with Kris and Fran, and we would book again if we found ourselves back in Santiago.