Roxana was extraordinarily responsive to all questions. The apartment is in a great area of Santiago, right next to a good metro hub (Manuel Montt stop) that is a good jumping off point for other metro line transfers and getting in and around Providencia, Bellas Artes, Santa Lucia, etc. The apartment comfortably fits a group of 4 or 5, has a what appears to be 24 hour front desk, a daily cleaning service, and laundry machines. Great location and apartment.