Laura's apartment is located in an excellent part of Santiago, close to downtown but also the restaurants, bars, and parks of Providencia. The view is also excellent from the balcony and the overall maintenance of the building is excellent. There was a bit of dust on the floors and furniture, but Santiago is a very dusty city and my reservation was very last minute, so it's understandable they may not have had time to tidy up. The only thing I was really iffy about was the cleanliness of the sheets, but I got a fine night's sleep regardless. There is no wifi but that wasn't a big concern for me as I was able to connect via hotspot on my phone. Laura is likewise very quick to respond to any messages. Overall the experience was great and I'd definitely recommend it to others looking to stay in a safe and interesting part of down.