The location of the apartment is great - really close to museums and attractions, a 3 minute walk to the nearest metro, and there are heaps of great restaurants within walking distance. The hosts recommended a number of them and they were all fantastic.
The bed was comfortable and the hosts were very accommodating allowing us to check in early.
We had a few minor maintenance issues, one of which meant we had to move apartments due to a shower drainage problem. All of the issues were dealt with professionally and solutions found promptly.
The pictures & descriptions make the apartment look five stars so I had high expectations however, in my opinion, it is more four stars. There is definitely not city views, and the kitchen did not have the basic items, such as oil, salt & pepper.