We stayed at few different places in Santiago and this was our favorite one, by far! Susan is an incredibly welcoming and warm hostess, and her place is delightful and charming, super clean, very comfortable (bed is great), spacious and easily accessible by an antique (and quirky fun!) elevator :-) We loved big windows, healthy and happy plants and a view from the balcony. Susan was always quick to respond to messages and we thoroughly enjoyed connecting with her personally as well. We fell in love with the energy of this apartment and wanted to extend our stay, but it got booked up and we regretted not altering our reservation earlier. Something to note is that summer in Santiago (we were there in January) can make this place a bit warmer than anticipated, so if you are sensitive to heat and plan to be in the apartment in the afternoon you may want to take that into consideration. We didn't cook (so many restaurants nearby to enjoy!) so the size of the kitchen was not an issue for us, but if preparing your meals at home is your preference than this might not feel adequate. This was definitely a place we would love to come back to, and we will look it up first when we return to Chile in a couple of years time. ~ Thank you so much Susan and auntie Carmen for making us feel so welcome :-)