Hugo was a great host and responded immediately to any questions and was quick to fix an issue with a leaky toilet.
The apartment was just as described and perfectly located close to shopping and sightseeing.
The only thing which I have to note is the lack of air conditioning in the apartment (which we knew in advance). Climate change has made the temperatures rise to levels higher than usual for Santiago and most homes need a/c as the afternoons during the summer will easily reach 40 c. Hugo provided fans, which helped but unfortunately he couldn’t fix global warming 😉.
In summary- you can expect a great host and great apartment, if you don’t mind the heat. I recommend this place and Hugo as a host.