Pros:
-Francia consistently answered messages promptly
-Check in was easy
-New, modern building in centrally located area
-I felt safe walking around the neighborhood as a single woman in the day time
-Cute outdoor cafe in building next door
-Roof top pool with great views
-Concierge/doorman 24/7
-Easy parking
Cons:
-Building is close to a busy road. If you are sensitive to traffic noise this may bother you especially if windows are open
-This apartment does not have central air which is common in Santiago. There is a portable air unit that Francia has but you need to keep a sliding door partially open to have it vent outdoors. It cools down the apartment, but is noisy