Erica is an amazing and very caring host. Check-in process was wonderful. I arrived almost an hour earlier and Erica adjusted her schedule to meet me earlier. The place is very comfortable and clean. It has more than what I need and it was beyond my expectations. Erica's place has drinking water available, metro card, Netflix, and much more. She ensure that I am doing well while I am staying at her place and she provided good tips on where to go including good restaurants. Her place is walking distance to most tourist attractions. I highly recommend her place to anyone visiting Santiago.