Alejandro was a wonderful host and was very responsive to all of our questions and needs throughout our stay. He let us drop our bags off early, and have a late check out on our last day since our flight was in the evening. He was very responsive on Whatsapp with messaging, and was most always available. The apartment is conveniently located near to main sights, and also good restaurants and a grocery store. Like many buildings in Santiago, it does not have central heating so was a bit cold. Alejandro provided electric blankets and a gas heater though so that helped. Despite the receptionist staff being less than friendly, it was nice to have door men which made it feel extra safe. Highly recommended for a short or longer stay!