Julie & Cristian were very nice couple and very accommodative during our travel in Santiago city. Their house is in a local neighbourhood less than 5 mins walk to metro & bus station, which will get u straight to town. they lend us the bip card for the bus & metro system so we don’t need to buy during our travel there. Julie speak 4 languages (Portuguese, English, French & Spanish), so they definately can give you good advise. They also give us free map for the Santiago & Valparaiso city with fruitful information. We enjoy our stays with them & recommended.