Erwin was very flexible with the booking when my plans needed to change a little, which I really appreciated. Communication was excellent to coordinate check-in, and I was able to both check in very early and check out late, which was a great bonus for me. Apartment was comfortable , clean and as described, and in a good area for me. Also very close to a metro station so it never took long to get anywhere. You need to walk through reception each time to access the apartment (you can access 24/7) but the concierges were very friendly. Unfortunately was unable to use the pool when I was there but it looked nice for a hot day. I had a comfortable stay, thanks!