Horrible! I had pre-paid reservations and the host failed to respond to written communications. Arrived at 1:30 a.m. at a dingy building, which was a 1-star or no-star hotel. The street was dark, trashy, and look inhospitable and dangerous. The door was locked. After much buzzing and knocking, a male on the second story opened a window and spoke to me from there. Said I had no reservations and could not allow me in. I called the host and again no response. I called AirBnb and was offered to search for an alternate location. I did not accept because I had been outside with baggage, for 30+ minutes and did not want to remain outdoors, alone in a high-risk crime area. Shortly thereafter, I saw on AirBnB site, that host canceled my reservation, shortly after my arrival. This was the worst AirBnB experience I've had in all the time I've been a client. The next day, the owner apologized and said he was having problems with AirBnB; a situation that I didn't understand.