It was my first time in Santiago and it can be quite confusing sometimes, but the host really made my arrival easier. She was easy to join, always there for questions/suggestions. Her place in incredibly well located, very clean and what can I say about the rooftop pool and terrace on the 25th floor that makes the perfect spot for a view of Santiago?! I would highly recommend this place and if I go back to Santiago, I will definitely try to go back there. Thanks again! Sarah