The stay in Santiago was very good the doorman very friendly and the apartment very clean. Although the gym is very basic you still can get a workout done. The only gripe I have has was with the host as the information that was given to me with regards to visiting the San Rafael Glacier was inaccurate or a lie as i originally wanted to modify the booking. Apart from that the apartment was good, she even organised a friend to pick us up at Santiago airport for a small fee which we found very convenient. Looking back in hindsight I would have booked a hotel as the price isn't to much more and you can get picked up for tours at a hotel not at an apartment.