My boyfriend and I stayed in Consuelo's apartment for 7 days whilst visiting Santiago. It was in a great location, close to all the neighbourhoods that you will want to visit. Building was secure. The wifi in the apartment wasn't working whilst we were there but Consuelo did try and get it fixed. There was wifi in the reception area anyway so it wasn't a big deal that wifi didn't work. Thank you for having us, definitely recommend this apartment.