Graziela was an excellent host, she has taken the Airbnb experience to the next level. A welcoming bottle of wine, a bottle of water, a cell phone, yes, a prepaid cell phone with an initial sum for minutes and Grazielas phone number just in case she needs to be contacted. She personally handed over the keys and explained everything about the appartment, as well as written instructions of helpful information. A subway card was also available. During our stay there was a strike at the airport, and Graziela was very helpful providing information due to the possibility of international flights being cancelled, and even offered to help us find a place if needed. House cleaning every two days with hotel-like look and feel service. Awsome neighberhood with many foreigners and a mall (Parque Arauco) and supermarket (Tottus, Home Center and other) just a block away. A very nice park, Araucano, just in front. Awsome view from the swimming pool. The appartment is just as the pictures, very nice with all essentials that you may need to cook there. Air conditioning and WiFi, we also used the parking spot with a rented car. Comfortable beds. Highly recommended. Thanks Graziela!