Eduardo quickly responded to our messages and made check in clear. Unfortunately, we never got to meet him as someone else helped us check in. Overall, the area is great and the value is good. The bed was comfy and we were really glad to find a North American charging outlet because we forgot to bring a converter to charge our phones! The only downside is that the place was incredibly dirty – the shower was moldy and there was just dirty spots/smudges on the walls. Maybe we were unlucky but one of the neighbours slammed a door repeatedly over the course of a few minutes in the middle of the night, which woke us up and actually made me a little bit scared - it was at least ten times in a row!