Our stay in Santiago was fantastic. Raúl met us in the foyer upon arrival and he was extremely helpful, giving us maps, explaining the Metro system (which by the way is awesome, fast, cheap and easy to use!) he also explained where everything was around the area and suggested places to eat and spend our New Years which turned out to be great! The apartment itself is everything you see in the pictures, clean and fully functional and the location is also spot on. Would highly recommend this place to anyone heading to Santiago.