My family of 5 (self, wife, three teenage daughters) stayed at Miguel's place for five days while in Santiago. The whole thing began by reaching out to Miguel from NYC and I was thrilled with how responsive he was. My messages to him were responded to quickly and courteously, which I valued very much. By the time we arrived, I knew exactly what to expect. I was also very grateful to Miguel for arranging perfect airport transportation with Luis. We also arranged a full-day outing to Valparaiso (highly recommended, especially for the city's street art scene) with Luis and he could not have been more helpful and accommodating. Transport was quick, clean, and affordable. Highly recommend asking for Luis for airport pickups and drop offs, as well as excursions.
The apartment itself was in a high rise building with a friendly doorman who let us in. We needed three bedrooms and two baths, so Miguel's place fit the bill. It was perhaps just a bit smaller than we we expected, but no real complaints...we were all happy and well situated. The location wasn't exactly in the center of Bella Vista (maybe a 15 minutes walk to the social center), but that could be a good thing if you don't want to be in the center of a party neighborhood. The apartment was also about a 15 minute walk from the funicular and teleferico as well, and these are well worth checking out (fantastic views of the city). a bit further, perhaps a 20 minute walk, are the AWESOME neighborhoods of Bellas Artes and Lastarria. In general, a good location. Having a mini mart directly across the street, and a HUGE supermarket called Tottus just a 10 minute walk away, was also a big help.
I'd also add that we took an AMAZING walking tour of Santiago's street art scene with a artist/teacher/guide named Dani, and she was amazing. Awesome way to learn about the urban art scene, city history, and the city's many neighborhoods. We learned of the tour through Airbnb. The tour was called "Walking Through Urban Art." One of the best things we did in Santiago.
I recommend Miguel's place to a family looking to stay in Santiago for a few days.