Maria is always willing to help out on the phone at any time of the day if you have any questions or want recommendations. Her English is good and her husbands is even better if you only know English. The place was smaller than we expected but not a problem as there were only two of us. However, it is very noisy due to its location on the main street. A great location to be in, near a lot of restaurants and bars, however, you pay the price at night for the noise. Additionally, Maria supplied an adequate amount of toilet paper (unlike other airbnbs in the area), bottled water, shampoo and conditioner, multiple sets of keys, take-out menus, and a fully stocked kitchen (best I've seen so far in Chile). Overall great stay!