the place is really nice. but there were missing some basic cleaning items like a detergent for washing the dishes, a soap in the bathroom, mop to clean the floor (there is just broom). the plastic pipes in the kitchen sink are not glued and leak water sometimes. that causes water on the kitchen floor. and I had to use towel for cleaning since there are no cleaning rugs disponible. there was also unfortunately no bin for the trash in the kitchen. the utensils are very basic. there is not even a wine opener. the Netflix account stopped working during my stay and the last 2 days there was no hot water so I had to shower at the gym. the internet stopped working but the host solved it within few hours. the curtains are too thin and transparent in the bedroom. one part of the bedroom window doesn't have any curtain which let's a lot sun shine in. the electric heater is small but works sufficiently more or less. the view of the apartment is very nice since it's 20th floor. there is laundry room in the building but it's not possible to use it because it requires to issue a special card with delivery of 3 days to receive it. it would make sense that the host would provide this card upfront. the place is really nice but the service was below average