Fantastic stay in Santiago thanks to Gonzalo. The apartment was really nice, modern, and clean. It's in a nice building with 24/7 front desk security in a really safe neighborhood. The apartment is exactly as shown in the pictures - perhaps even a little nicer. Gonzalo was a really responsive and welcoming host. I walked in to a bottle of wine and glasses sitting out for me and then when Gonzalo arrived to meet me, he explained some cool places I should see (and even brought along a map to show me). Since he lives in the same building, he was able to do things other hosts can't. For instance, when I messaged him that the iron stopped working, he immediately came upstairs with a new one. Highly recommended!