Barbara is a great hostess! she paid attention to every detail of my stay in Santiago, even provided me a bus card and a cellphone which I used. The apartment is really lovely with little details everywhere and guidebooks of the city. You will even have a bird friend that visits the apartment every day. I felt very comfortable in this apartment and in the area. The neighborhood is very well located to downtown.The proximity to the metro station and to several bus stops is very convenient if you want to tour the city. And if you need something, Barbara works close and you can pay her a visit. I highly recommend this place!