Hosts are caring/responsive. Appreciated how they addressed things during our stay. The listing could be improved. LOCATION: Great if you know it AND comfortable with it. More info would help guests know what to expect & book only ppl ok w it. Streets crowded w ppl selling new/used household items (not artisan) on folding tables or blankets along sidewalks for blocks. Parks occupied by some who appeared to be without homes. By 9 pm, the streets were not for strolling. Shops/restaurants closed/closing. Could work if you transit or Uber to and from Las Condes. There, we enjoyed parks, restaurants & outdoor cafes until 11 pm. Groceries, too. APT: Loved black out drapes, Nespresso & bldg plunge pool/outdoor seating. Only 2 coffee pods provided for 3-night stay for 2 ppl. Bring your own or travel to purchase (not available in neighbourhood). Shower w good water pressure but needed maintenance. Towels in poor condition. Some basics missing in the kitchen. Hosts may have addressed these now.