My husband and I were in Santiago for 6 nights. Andres had shared detailed instructions, making our check in super smooth even though we got there around midnight. The place was very well done up, spacious, and was close to the metro station which made it easy for us to get around the city. We were also able to use the washer/dryer in the apartment building and enjoyed relaxing evenings with a nice drink and the TV. Andres is a great host and good with communication. Would highly recommend!