My sister and I spent two nights in this cozy one-bedroom and had a great experience!! We did not have the pleasure of meeting Brian and Pablo in person, however their communication was impeccable. They left the keys with the doorman for us to pick up and were always available to answer our questions. The apartment itself is very clean. It has a lovely kitchen and a living room with space to relax after a day exploring the city. The apartment is super close to the subway and we had no issues navigating to where we wanted from the apartment. We were there in winter, so it was a little bit cold out, but we stayed warm with the space heater. We would happily stay here again if given the chance to return to Santiago. Thanks Brian and Pablo!!