We really enjoyed our stay. The apartment is located probably in the best area of Santiago, at least when we visited other areas (closer to the center), we didn't feel that comfortable. This area feels much safer, there are plenty of restaurants and it's overall nice to walk around. The place itself has everything - kitchen with all the amenities (we cook a lot), washing machine, it's new and clean. For me the huge plus was the storage room between the master bedroom and bathroom - you can store everything including luggage and you enjoy the free space in the other rooms. Our kids loved the swimming pool on the 18th floor (and we also spent good time there with some drinks and the beautiful view). By the way, the big shopping centre is just next to the house (and the highest tower in Latin America, which you can visit separately). I would definitely stay at this place again if I come to Santiago.