Víctor is very kind and responsive. We were able to leave our luggage in the apartment while Victor got it ready for us. He provided coffee and a jug of water which is great. The WiFi was reliable to work remotely and do some video conference calls. The location is fantastic. Barrio Italia is a lovely neighborhood. Just a couple blocks away are many restaurants, cafes, and shops. The subway is 2 blocks away and it is a few stops to Plaza de Armas for a free walking tour of Santiago. Within a 10 minute walk there is a big grocery store. There is a small gym in the building but the CrossFit gym right across the street was a nice surprise. No A/C but we managed with the two portable fans. The only thing that was an issue was that the apartment was not very clean. The floors were dirty and there were surfaces with dust. After we brought this to Victor’s attention we received a refund for the cleaning fee. Also, there was nowhere to store clothes/hang clothes. I recommend Victor’s place!