We enjoyed our trip to Santiago very much. The location of the apartment was perfect for us because it is within walking distance of the Olympic Center, there is a grocery store just across the street, and we had a wonderful view of the Andes and the new Baha'i Temple. However, it is also right next to the freeway and the traffic noise is very loud at night. Vanessa, her husband, and her mother were very kind and helpful hosts. They did a lot to help us get oriented in a new country and were very responsive to the challenges that came up. There are some inherent challenges with the apartment however. The door locks automatically when you step outside, so it's very easy to lock your keys inside. Also, there are gates at the bottom of the building that you cannot open from inside without a key, so if you lock your keys in the apartment you can't even leave the building to go find a solution unless somebody else happens to be home and will let you out. Also, there is only a single set of keys, so if one person leaves the house the other people are locked inside until the first person returns. (The hosts were willing to let us make copies of the keys to remedy this situation, but they only provided a single set of keys for an apartment that sleeps six people.) Also, the door handle of the bathroom was broken and we had to call for more gas midway through the stay because there is only a single tank of gas in the apartment. Finally, the only way we could figure out how to plug in the dryer was to unplug the water heater, which means that you can't take a shower and dry your clothes at the same time. Despite all of this, I would stay there again as the location really was very convenient and we could figure out ways to make those things work. Also, to be fair, the apartment was very low cost so the value was fantastic. Just be prepared to deal with some inconveniences.