Our host was very good. He stayed in contact with us our entire stay. The concierge was excellent and friendly, they were very helpful. The beds were very comfortable and once in the building we felt very safe. The location is great if you want to be in by the old historical area of town. Be warned it is not safe after 7 PM. We did not like the location but that was our own choosing. The living space was great it just wasn’t where we (non spanish speaker) we’re comfortable.