Raul was a wonderful host! He really took the time to help us with our questions about Santiago and the area of the city we were in... such a friendly guy! The apartment comes fully equipped and is cozy for 2 people. The building is safe and secure and has a very friendly front desk. Be prepared for some street noise, but if you like the sounds of a busy city then it probably won't be that big of a deal. Santiago is an amazing and vibrant city... learning the underground Metro system is a snap and it will take you to many wonderful places. We can't wait to return to Chile for our next adventure!