This is much to like about the this apartment. It is tastefully furnished and is in a good location. Cristobal was easy to communicate with.

I wouldn't necessarily describe it as luxurious, but it was largely comfortable.

Unfortunately, the heating was effectively non-existent, despite the apartment being advertised as having heating, and despite an earlier review from May 2016 which said the heating was inadequate. While this would not be an issue in the warmer months (September - April), it was an issue when I stayed in the apartment (early July - i.e., mid-winter in Santiago and with minimum temperates below 0 degrees). I raised this with Cristobal and he arranged for another heater, but that heater was still far from adequate. Regrettably, I was cold for the entirely of the 3 days I stayed at the apartment (and needed to buy an extra blanket to try to stay warm at night).

To his credit, Cristobal did offer to refund 25 percent of the booking fee (which I refused). Ironically, I would have happily paid more if there was proper heating, though conversely I would not have booked this apartment if I had known there was effectively no heating.

If more effective heating is provided in future, I would happily stay in the apartment again if I am visiting Santiago in winter.