Yanitza went above and beyond to make sure we had a wonderful stay. From the detailed check-in instructions to having a sim card waiting for us when we arrived, she did everything she could to make sure we had a great stay. The condo was very clean and well stocked. The small balcony was great in the for morning to enjoy tea and coffee, and in the evenings to watch the sunset. It also gave us great seats on New Year's Eve to watch the fireworks! The building's pool was perfect after a long day of sight-seeing. As we visited Santiago in the summer, and apartments do not have A/C, you can hear the street noise with the windows open. But keep in mind this noise is common across most of Latin America.