Claudia, was very helpful and efficient at arrival, making the whole process a breeze which is what you want after a long flight.

The apartment was well equipped, it even had coffee & tea so that you could have a hot drink as soon as you arrived, Claudia showed the essentials of the apartment and gave me some local information as well as her contact details in case there was a problem; however it wasn't required.

The apartment was comfortable for my needs and central enough without being too central (noisy), I could walk through the whole CBD without the need of taxis or buses.

the building was well maintained and the concierges were friendly and courteous and always willing to help.

I checked in and out twice due to my itinerary and one of the most enjoyable thing for me was the checking out process as there wasn't one, you just left the keys on the table when you were ready to leave and does it (like when you leave home).

Over all I am very happy with the experience and would gladly recommend it to anyone.