You will not find a better value in Santiago than this apartment! We loved the location. We walked each day through the parks across the street from the apartment (contrary to one review, we had no issues crossing the street). The gardens there are simply beautiful. The nearby mall made grabbing coffee in the morning or a quick bite after a long day a breeze, and the market across the street had the basics (e.g., water, soda, etc.) you might need. Though some may feel they aren't in "traditional" Santiago (and they would not be wrong; this is a very modern, glass high rise area), we felt incredibly safe in this very clean area of the city. Because the dollar is so strong, taking an Uber to other areas of the city was easy and very affordable. Lastly, I really appreciated having access to the gym and the roof to watch GORGEOUS sunsets.
The apartment itself is accurately represented in the photos. There is great closet storage, and while there were no instructions in English, the washing machine was pretty easy to figure out. (Note that we were able to dry clothing on the drying rack on the terrace quickly and easily, as that room gets very warm during the day.) We appreciated the welcome basket of snacks and the water and juice in the refrigerator. The only thing I would note is that a family of 4 would be fine, but the apartment may be a little small for 2 couples. Luckily, the apartment costs less than most hotel rooms, and Jessica (who is great!) has other apartments in this building and in the apartment complex, so if you are traveling with friends, they could get their own place (which is what our friends did in the apartment directly below ours). Long story short - don't over think it, just rent this apartment! You will be happy you did.