Gorgeous apartment in a central location. The check in process was seamless and clear instructions were provided. The apartment itself is so comfortable and has huge lovely windows. There's a TV which supports Netflix, and a well equipped kitchen (including a kettle, big fridge, microwave, pots and pans) although we didn't cook as there were lots of places to eat around the apartment. The water in the shower was always hot and the double bed is very comfy. We also received very quick answers to our questions from our friendly hosts, including on where to get a SIM card (right across the street!) Very happy with how our stay went and we would highly recommend this place if you're looking for somewhere to stay in Santiago.