The apartment is located in a nice, calm neighbourhood with a metro station and a huge supermarket just a couple of minutes' walk away. It's very close to the centre of town, but not so close that it's noisy at night, with a nice view of the mountains on a clear day.
The apartment itself is extremely clean, well-equipped and well-kept. There's a TV and a fridge in the room, the bed is extremely comfortable, there's very good wifi throughout the apartment, and you get your own private bathroom with a hot, powerful shower.
Claudia was away on holiday during my stay so I was met by her friend Jorge. He was perfectly polite and helped me whenever I had a question about the apartment or about Santiago. However, since he works long hours in a very demanding job, I didn't get to know him very well - which was a shame as getting to know a host is always my favourite part of the Airbnb experience!
All in all I had a very cosy stay and would definitely recommend this Airbnb if you're coming to Santiago.