Ines’ apartment was the closest idea of a “home” that we ever found in an Airbnb. It was our best experience so far. We stayed in for a long period – 54 days - and we had not even one single complaint. My wife and I faced phase 1 of lockdown in Santiago, Chile, and the apartment was quite comfortable, well equipped, very clean, the internet has never had a malfunction, silent, safe, there was sunlight in the morning period and it was very close (walking distance) to two supermarkets and the subway.
In addition, Ines and Caroline were very attentive. Always answered our questions very fast and there were some details that are very rare to find in Airbnbs: as a welcoming gift, we were received with a half-bottle of wine; there was coffee, sugar, oil, vinegar, salt, sweetener, and tea in the kitchen, and Band-Aids, cotton, nail polish remover, shampoo, hair conditioner, and soap. Finally, in the closet, there was needle and threads for sewing. It is extremely rare to find this attentive care from Airbnb hosts. My wife and I think we found a real gem in the middle of Santiago. I deeply recommend Carolina and Ines’ apartment, especially for those who need to work from home and are looking for comfort in a great location.