Juan was especially friendly and informative prior to our arrival, on check in and throughout our stay. He kept in contact while we were there by email to ensure everything was ok and offering suggestions on things to do and see. The Loft Apartment was as described and was ideal for our all too brief 5 day stay. It is perfectly located, very secure, modern, comfortable and fully equipped.
No hesitation in recommending Juan's loft apartment to anyone visiting Santiago.