We had a great stay, communication was very clear and always fast. We ended up extending several times! The room is very convenient, with a smart tv, fast internet, comfy bed. We also were provided with towels twice since we stayed 8 days, which was very nice! The location is ideal, a 5min walk to the tube station (La Moneda, where the Presiden works) and very safe. There's a food-truck food court like area just across the street from the flat, where you can find local street food but also very good sushis and shawarmas on the 1st floor! So yeah, a great stay overall!