Veronica is a good host. Replies quickly and answered all questions asked of her. The apartment is small but very well equipped, nothing was missing. So much better than a hotel room and way more reasonable. Checking in was a breeze. Made use of the kitchen for breakfast but on the bottom floor of the apartment is a great coffee shop although Veronica has all that is needed to make your own. Comfortable bed and the sitting area was perfect for reading or catching up on the internet. Walking distance to many major sites and 2 minutes from hop on hop off bus. If I visit Santiago again would definitely stay here.