Very professional service. Maybe too professional. Lots of copy-paste messages. Some partly redundant. They are very, very efficient and I felt very comfortable, but when you run lots of properties it becomes difficult to offer a personalized attention. The apartment however is perfect. Nicely decorated, very new, well equipped and extremely clean. The only downside perhaps is that the street is quite noisy with informal vendors, but I had no problem sleeping, so it's all good.