Everything was absolutely Perfect: nice contact and the quite new appartment had everything you could have wished to have including a washing mashine. On our arrival Valentina gave us a warm welcome showed us the appartment and provided a lot of helpful information about Santiago, where to go best, etc, even a seperate mobil phone with pre-selected numbers to always have the option to get in Touch with Valentina in any case, was part of the appartment. Top Service, more than we could have expected, thanks alot Valentina !