Gianina & her husband warmly welcomed us during check in. They spent a considerable amount of time giving us info about the flat, neighborhood and tips on how to get the most out of our stay in Santiago. The flat was very clean, which was very important to us as we were travelling with our 8 month old son. Gianina set up a comfortable crib for him which was great. Gianina was prompt and helpful when responding to messages. We messaged her to inform her that the kettle was rusted and she immediately responded to let us know of an alternative appliance that we could use.
The flat is in a bustling neighborhood with many cafes, restaurants and supermarkets at your doorstep. There is a drugstore right next door which stocks baby essentials such as nappies, formula, food etc which was very handy for us. The Manuel Montt metro is a short 4 min walk.
We would highly recommend this flat for a couple or family of 3.