I stayed for business and Graziela's apartment was perfect. Located within easy reach of the metro and next to the best shopping mall In Santiago the flat is exactly as shown on the site. It is very clean and uncluttered, with everything you will need and nothing superfluous to get in the way. The decoration is tasteful and the linen and towels high quality and feel new. The master bedroom is great for couples and the second bedroom a twin but fine for two people. The internet works and there is cable on the large flat screen TV. The kitchen has everything you will need if you are cooking and has a nice balcony bar to sit and work. The view from the large balcony across all the rooms in the apartment is wonderful taking in the park and the mountains. Graziela pays attention to the detail, and she wants her guests to be comfortable, she thinks of everything, her communication is great and she will be there when you arrive. 10 out of 10 for the stay.