Simone was really helpful and communicative from when we landed In Santiago through our time there. The place was really beautiful, exactly as expected from the photos. The neighborhood is really great, a short walk to everything you could need and the hip barrio Italia. The bed was a bit too much on the hard side for us, but some people love that, Just an FYI. Would absolutely stay there again. For the artists out there, the space is especially lovely and the plates, bowls, and cups so beautiful (made by the host!).