Great spot for exploring santiago! We had a hell of a time getting in with the doorman, who didn't recognize my name, the host's name, or the apt #. He also told us that his desk phone wouldn't work to call our host (right). So we spent 30 min finding/using an Internet cafe only to realize their phones are all broken but one that was being used. 45 minutes later we are back speaking with the OTHER doorman explaining the situation. We head back to the original doorman to find out NOW he's recognized my name on an envelope. And all of this was done in Spanish, so no language barrier. Insanely frustrating check in.