We had a wonderful stay at Ana’s place over Christmas. Everything was as described or better! Even before check in we received useful information and friendly tips from Ana. We were welcomed warmly upon arrival and made to feel at home, there were thoughtful touches (delicious fruit, Christmas treats and decoration, and a fridge stocked with basic supplies), the apartment was beautifully clean and equipped with everything we needed, the location was fabulous - right in the centre of Santiago and a few minutes walk from the metro, and communication was great - our questions were answers promptly via WhatsApp with Ana or her niece.
Would happily recommend to anyone! Thanks again for a great stay :)