The apartment is very well located. You are just 5 min walk from Universidad de Chile metro station (Line1) which is the main line to get anywhere in Santiago. The apartment is in a safe building with reception. Didn't try to pool as it was under cleaning, but nice view from 25th floor. The bed is very comfy, loved it. You have everything you need for a short stay. The place is clean. Internet working well. When the sun rises, the place gets warmer. I think Patricia should change the curtains with darker one. Never met Patricia in person as I met the housekeeper on arrival. Nice place to stay & close to everything.