Beautiful apartment and fantastic location amongst gorgeous streets. Very quiet, comfortable bed and Yours Porto are very responsive and helpful during opening hours.
The only issue we had was that the airport transfer arranged for us took us to the completely wrong apartment in the middle of the night. It was only after trying the access code several times and attempting to call Yours Porto (no answer) that we realised we were in the wrong place. Luckily we had phone data and Google maps otherwise we would have been really stranded.
To get to the correct apartment we had to haul our cases up lots of very steep cobbled (beautiful) streets and several flights of stairs. Thankfully we are both young and pretty fit and could laugh about it but it was still a struggle. When I contacted them the next evening about this they said they were aware of the mistake but had not been able to contact the driver. I understand mistakes happen but feel that they should have tried to contact us or at least called us in the morning to make sure we were ok.
Absolutely great place though and we had a fantastic time :) We would stay again but will definitely double check the address with the transfer driver next time 😅