The apartment is very neat and clean, it's a pleasant place to be. Karem keeps it nice and tidy. Communication was great, she even thought about giving us the wifi password before we checked in, in case we needed it. The room we picked (I think it was no. 4) is rather small for two people with luggage, but comfortable enough and has a big window. Location is walkable distance from the city center (20min to São Bento train station) and quite close to a subway station. Karem was very helpful and generous. We definitely recommend her place!