Pedro's brother John already waited for us upon arrival. The flat was so cozy and very comfortable (I LOVED the mattress - could have slept all day if Porto wasn't that cool to visit,too). Also, the dishwasher, coffe maker and the balcony are cool items worth mentioning. I also really enjoyed the little details - like two sunhats and a picnic blanket that you could take with you during the day (which we also did for a bike tour that we did one day). Everything was perfect! I highly recommend this flat!