Not the personal welcome you would expect from an air B&B stay or from our prior experiences traveling throughout Portugal. What I understood is that we would be personally greeted at the apartment . Instead, we were asked to set-up texting software, given a code to the apartment and never greeted personally. We were told 5 minutes before our arrival through texts that we could not drive to the apartment as it was on a square. We were not given the address of the parking area requiring us to dangerously pull off the busy road to text the host. Other people from the hotel right across the square dropped off their bags first showing us that it was possible to drop off bags and then park. Instead, we parked first and climbed up a hill and walked 1/2 mile to our apartment with our bags on a hot afternoon. When we arrived in the apartment the room was hot and the air conditioning was not working. We reached out immediately and exchanged many texts about this spending the first few hours of our vacation dealing with this technical issue. We were then told that it was unlikely that anyone could come to the apartment to look at it till Sunday AM (we were leaving on Monday). We opened the windows and quickly realized that the road construction happening just outside was blowing diesel fumes into the room. The noisy and dirty road construction carried on till mid-night and this construction work was not disclosed in the apartment's advertisement. The AC was definitely necessary to cool the room. The next morning, the texts continued about the AC. We reiterated that we simply needed some personal attention to get it fixed and finally someone did fix it before we returned that evening. My biggest complaint about this stay was the impersonal communication through texts. Someone needed to personally greet us as described in the advertisement and in the check-in communication to orient us. All of this likely could have been avoided if that had happened from the start. The apartment is nicely appointed otherwise for a short stay as seen in the pictures, but be aware that the management is located elsewhere (Lisbon and the Netherlands)and not readily available.