My husband and I were met by both Sofia and Jorge on our arrival. They explained everything we needed to know about the apartment and they answered all our questions about places we wanted to visit in Porto. The apartment is well located. Close to the market and to the Metro. Walking distance to tourist attractions. Good family type restaurants on same street and around the corner. Apartment looks exactly like the photos. Very comfortable, although sometimes a bit humid. We recommend this appartment. We stayed 7 nights. Owners responded very quickly to questions sent to them by e-mail.