The freezer was not usable as the door wouldn't close due to ice build up. We asked to have it fixed but no one came. There were no towel racks or soap dishes in the upstairs shower. There was mold in the shower. The floors were dirty. The patio awnings were broken. The bedside were broken. The kitchen chairs were broken. There was no toilet paper or paper towels and no nice amenities such as salt and pepper or garbage bags. The pots and pans were inadequate as there was only one pot to use and the handles were loose. There was only ONE set of keys for a two bedroom apartment which made it impossible to go separate ways. The picture of the porch was not accurate as there is no furniture like present as in the photo. The best thing about the apartment was the grocery store downstairs right next door.