We did not meet Eliane, but Eduardo was absolutely lovely and very helpful. He made us feel welcome straight away.
The place itself was lovely to stay in: it is well-situated (easily accessed by Lapa station and within walkable distance of lovely busy little streets. For the more courageous ones, within walking distance of the centre too).
The bed was very comfortable, the shower very nice, we had our own little fridge too. The wifi worked perfectly well too. There is a little TV and a large bookshelf with old books in various languages. Best of all in terms of amenities was the private terrace where we enjoyed both breakfasts and aperitifs.
Would definitely stay there again!