We really enjoyed our trip to Porto and our stay at Rafaelas place. the communication was thorough and helpful, we could always contact Rafaela! to us, the flat looked like it was shown in the pictures and the balcony was great to look over the roofs and the university. the beds were a little uncomfortable with bedpsrings and one of the rooms was lit throughout the night by the lights on the stairs (there is a little window). I recommend a sleeping mask or maybe a lightswitch/motion detector could be installed. these little things did not stop us from having a wonderful time though. So I would still recommend staying here.