This is a wonderful apartment. It's well appointed with all the amenities we needed and then some. Very modern decor. The mattresses and pillows were outstanding. Fast internet and a full cable package. The location is ideal, just a three minute walk north of the Sao Bento train station. On top of all that, we were provided outstanding service. We were greeted by Gustavo who managed to find us in a crowd during a May Day event in the main avenue. Pilar replied in a very timely manner to all our questions and requests before arrival and during our stay. Before our arrival, we had asked whether they had electric outlet adapters for our equipment. She said they didn't but not to worry because she would provide them. Sure enough, upon our arrival, there were two adapters waiting for us. That was indicative of the customer service support we received. We would highly recommend the entire team - Isabel, Pilar and Gustavo - and the apartment to anyone.