Our stay in this apartment was bittersweet. The stay in general was nice and apart of a broken chair, we had a nice time there, so in that sense I would recommend it. On the other side, even if this is an isolated case, I feel I have to warn others. We left a cellphone in one of the rooms and of that we are sure although we have no way to prove it. Of course this was an oversight on the side of me and my family, but I thought I could still recover it by telling Guest Ready where we had left the phone and offering to pay them for the delivery. I notified about the missing phone before the check out time, and they replied relatively fast that they would look for it. Then silence for almost two days. In the end, because I wanted to know if I should cancel the line or not, I had to contact airbnb for them to reply to me that they didn't find the phone. It's a pity mostly because all the information in there is now gone. I don't want to make assumptions about the loss of this phone (which we are sure we left in the apartment), but in any case, Guest Ready should come up with a better way to deal with these situations. Just make sure you don't leave anything behind when you leave, although that's what we thought we had done...