Communication was perfect all the time. The location next to the metro station and very close to a supermarket is very nice. It is only a short walk away from everything interesting in Porto. The apartment is very nice. There is lots of room for even a bigger group. Our group of six loved it. We really felt like they did all that they could to make us feel comfortable, and they went an extra mile to answer to our questions. Even though there was a small miscommunication on one thing, they were able to fix it too. We'll definitely come back when we return to Porto.