Silvia was very welcoming and helpful when we arrived, she recommended lots of interesting things to do/see and made us feel like at home. She has a very cute handwritten guidebook of the city and the map with the notes, where u can find all the places with explanations, it's really sweet :) The apartment is small but cozy, ideal for 2 people. Location is great, very close to Trindade station, not in the heart of old city, but close to everything, as long as Porto is really small and you can walk everywhere, we never used any kind of transportation throughout our stay. Communication with Silvia was great both prior and during our stay. I highly recommend staying here :)