The bed is very hard and the duvet was too hot. We requested a blanket but never received one. There were 2 coffee pods, supposed to last four days? No paper towels, no clean towels, and not enough toilet paper for our 4 day stay. Washer/dryer had no instructions and no detergent. We paid a cleaning fee but informed if we didn't remove our trash and wash dishes, we would be charged extra 10 euros for each. This Airbnb is being managed by a corporation and is not responsive to requests from guests.