Florbela was super helpful and spoke 3 other languages (English, French, Spanish) apart from Portuguese so there was always a way to get to understand each other. She came to pick us up at the airport for a little extra, and waited there another hour while we had to file for missing luggage. The apartment itself is not in the touristic center per se, but is on a busy street about 15-20 minutes walk from all the attractions, and 1 minute away from the metro. Restaurants and groceries are also around, and it has a more local flavour which is very nice. Florbela even stayed to show the map and suggest many sights to do, as well as restaurants to try. A great hostess!! The apartment has all the right things you want and need in a short term apartment. I'd go again in a heartbeat, great choice for all the above. Obrigado Florbela!