Our Porto stay at Jorge/Rui’s place was positive. The location was spectacular, close to many amenities and walkable to the city center. There was a lot of good recommendations given by our host and he marked up our map loaded with things to do. While the location was great, we needed to switch places because the top level apartment was full of sewer odors coming from all the plumbing fixtures. It was difficult to spend time in the apartment. We called the “Feel Porto” agency and disclosed our situation. They thought they could hide the smell with candles, but they soon realized this was a much larger building problem. They ended up switching our apartment to the 1st floor apartment in the same building which was wonderful and did not have any odors. The place was spacious, strong wifi, cable tv, and great heater. The beds were comfortable and clean.
My recommendation would be to reserve the 1st floor apartment only until they correct the plumbing issues on the 5th floor. Nothing extremely negative about “Feel Porto” agency, they were professional and responsive. However, I don’t think they should have rented the 5th floor apartment to begin with and we needed to interrupt our day to switch places. They certainly were apologetic and acknowledged they would make required repairs.