The unit is managed by SPOT management and they always respond promptly. The check-in is easy and flexible. Everything is same as the photo and description. There is lift in the building so its easy for luggage. The unit space is big. There are only 2 rooms in the unit. They know we are traveling in group of 6 so they set the sofa bed with linens and blankets in living hall for us before we arrived. We visited the town first and self checked-in at late night. Unfortunately, the hot water was not functioning on the day we stayed and we have to shower with cold water during winter. Guess the management is not aware about this. Hopefully they send technician to fix after we feedback to them. The pillows in the front room with cigarette smell, hope this can be cleaned too. Toilet bowl can be improved too. There is no free parking in Porto so we have to park inside a private parking. However, street parking is free after 7pm so we managed to park for free at street parking from 7pm - 9am.