we came from lisbon by train. We didn't have a wifi so the check in process wasn't easy for us as we need to keep letting Rita know when we will be arriving as it is hard to say to give an estimate. We ended up waiting for 15mins from the time we arrived which was not bad but we had to asked a stranger to call her. We were shown around the apartment which we didn't think it's necessary. There is only 1 air con in the living room and not in the bedroom which is okay because the weather hasn't been to hot. They have Foxtel which is nice that we can watch english chanel on tv. Place looks clean however I'm not 100% sure about the couch as we keep feeling itchi so we had to put a cover over it. Overall is good place to stay.