The place was fine.. but felt that when we were having trouble with the lock on the door we were basically told it worked “perfectly” and that it was our problem as it had never been reported before… We were eventually able to get in after several attempts and more than 30 minutes struggling with the lock but that was every time we left the apartment . The first time we contacted
Jose he did not answer our phone calls and finally responded an hour later. Jose received at least two calls and texts regarding this and he never came by to check the door or lock. The third time this happened, at least one of us stayed in the apartment just to let the other three in . This is not anyway to treat guests or have a vacation.