Good points :
-	Excellent localisation ! Very near a metro station, with a supermarket a few minutes away. Very practical when arriving from the airport, or going back ! And the famous Catalina street for shopping is like 2min walk away !
-	Nice and beautiful flat ! The wood floor is increadibly beautiful, and it has a high ceiling. 2 bathrooms with shower + WC, very practical for groups ! But no window in the living room
-	Excellent communication ! When arrived at the flat, we had some questions, which received answers within minutes !
-	Excellent system of code for entering the building and the flat (first floor), very practical for groups as you don’t need keys at all !
-	Very kind attention with gift left for us !
Points to improve :
-	I’m disappointed because it was already mentionned in a previous comment, but still not corrected : lack of kitchen tools. Basically, I don’t understand for instance why only 3 glasses for wine, when your flat is intended for groups up to 9 people. Only 5 mugs, no chopping board, no salad spinner, no olive oil or spice, condiment for cooking. There was some hope with an almost empty bottle of balsamic vinegar, but it had gotten solid. Not a problem when you intend to eat in restaurants every day, but it was not our case. Yet, there was a fridge and freezer, kettle, microwave (but no toaster), wash machine.
-	The flat was very cold when we arrived (end of December), and it took a long time to get to 20°C. Suggestion : would be good to heat the flat in advance, especially for people arriving in the evening.