We stayed 3 nights at this place. Check-in very easy. Good communication and directions to get there. When we arrived the apartment was very dirty. The floors, kitchen table has marks all over. The carpet underneath the sofa table was so filthy we did not want to sit down. We were very disappointed since we had driven far, tired and wanted to relax. I contacted the owners and they asked me to send pictures. I did. They told me that the cleaners would come back at some point and the reason the apartment was not clean was that the people before us had trashed the place. We left the apartment, even through we did not want to, and the cleaners did one more round. They did clean it better but not to the standard we would have wanted. The apartment also smells of mold since there is a water damage in the hall way clearly damp and moldy. We overcome this by buying air fresheners. The apartment is not in a quite neighbourhood as we had thought it would be based on description. We asked for a reduction in price for the first night but was rejected flat out since they said they had reacted and fixed the problem. All in all not a great experience. I will say that whey were super helpful with lots of information and did react. But even a 10% reduction would have made this better and we would have felt felt with fairly.