This apartment has black mold. It’s been mentioned in a few other reviews, and the problem has not been fixed. They told me there was nothing they could do while I was staying there but offered me a refund if I checked out. Since I was only in Porto for 2 nights, I decided to stay but let AirBNB know. So AirBNB is aware, as are the hosts, though they didn’t give me much confidence they’d actually fix it. It’s a bummer because there’s a lot to like about the apartment, good location, balcony has great views, it’s quiet and safe. So if black mold and a lack of attention to cleanliness/safety isn’t a big deal for you, then the place could be fine.
The other thing to note is that this is not an individual but an agency, and as such they did not do check-in at the apartment but rather their “welcome center” which is not walking distance to the apartment. Even though they had my arrival details, there was a queue at the welcome center and I had to
wait 45 minutes to get my keys. Not a dealbreaker, but something to be aware of as it was a much more complicated process than most of my previous AirBNB experiences.
In general there was a lack of attention to detail and it feels like they’re here to churn and burn. All that said, the apartment got the job done, but i probably wouldn’t stay in a Porto Concierge property agai .