This is the first time my boyfriend and I had a mixed feeling about an airbnb experience :
The flat is nice, the building is lovely, the location is great.
However, we booked this flat among others because of the nice balcony pictures with nice chairs and a small wooden table and when we arrived at the flat the balcony had none on these, only an old and very dirty lounge chair so we had no chance to enjoy the nice view. We honnestly didn’t report it to the agency because the other questions we had asked them (recommendation on restaurants and regarding a place to leave our luggages between our checkout at 11:00am and our flight at 6:00pm) have been totally ignored and we didn’t get any reply, not event a negative one.
It would also worth mentioning that both 3 mornings that we stayed at the apartment, we have been waken up by seagulls hitting the balcony window with their beak (so hard that the window is scratched all over at « seagull height »), which was amusing for us but might be annoying for people we light sleep.
All this didn’t stop us from having a nice stay but we would really have wished the communication with our host would have been easier (or even existing at all).