Carlos & Christina were both VERY friendly and helpful. Their apartment has everything needed for your stay in Porto. Carlos carried some of our bags up the 4 flights of stairs to lighten the load and even parked our car (in a free spot) right outside the front door. Pictures on the website are accurate, and you are located really close to everything around the river. Tons of great restaurants close by too. The loft part of the apartment is perfect for two small children. We really enjoyed our stay! Thank you so much for your help Carlos and Christina!