The place is nicely decorated but the hosts are extremely unfriendly threatening, discriminating and unhelpful. We felt very uncomfortable with the treatment we received after having a last minute change of plans with two other people who were not supposed to stay with us but had to at the end. We tried adding the extra guests as soon as we knew about the issue but we couldn't because the reservation had already started. They freaked out and started threshing me like a criminal or something. Of course we arranged the payment with the intermediation of the friendly Airbnb staff. But João and his companion were constantly threatening us about calling the police and reporting us with immigration services and so on.
This people might know a lot about design but have no idea of hospitality and how to deal with unexpected issues. Communication was unclear and it seems like they only care about ways to charge more and explore tourists but don't care at all about making you feel comfortable or welcome at their place. In fact it seems like they're always putting and eye on you and there's no room for privacy.
So sad to have hosts like this couple in Poroto which is a city full of friendly and warm people.
At the end, we kindly asked them to let us pick our luggage one hour after check in, he said yes. But then when we confirmed he said no exceptions and made us change our tours so we could pick our stuff fearing that they would drop them out of the place.
Stay away form this people and don't let the nice designs fool you for a very unfriendly experience.