Our review is multi faceted. First: Our stay was only for two out of 10 intended nights. This was due to a sudden death in the family. My wife's mother suddenly passed away and we had to scramble home to lay her to rest. We were able to book a last minute flight back to NYC via Casablanca in time to attend her services. This is right when the Corona Virus epidemic began to take on steam. I messaged the Douro Apartment that we were leaving unexpectedly due to the family tragedy. The were so understanding, gracious & compassionate about our loss. They offered us a voucher to stay with them in the future for the loss of days if we return. This was so greatly appreciated as we were there to celebrate my 50th & Wife's 48th birthday that week. So much planning was put into making this a special trip and it was tragically cut short. Our brief stay was amazing and we will happily return during better times. The room was spotless, well equipped with an unforgettable view of the Douro river. The only negative was having to leave so abruptly.
We can't wait to return in the future to create more positive memories of the city. Thanks Douro Apartments and Andreia for your compassion and kindness. You are the what hospitality is truly all about.