Joana was so nice and very patient and understanding to our needs and requests. She happily allowed us to arrive earlier to the apartment and answered all of our questions. The apartment is big and fully equipped and actually has more balconies than we expected (2 in the bedrooms and 2 more in the kitchen and living room), the location was perfect for us. The apartment is located in a nice and quite building but the walls aren't sound-proof enough so when there's noise, you can hear it. I would gladly stay there in my next visits!