BEWARE! DO NOT BOOK THIS PLACE!
Our experience with this Airbnb and Regina was a NIGHTMARE!!! We arrived to her Airbnb tired from travel to find the most unsanitary space. There was HAIR EVERYWHERE, it COVERED the bed, DIRTY FLOORS, DIRTY TABLES, GROWING MOLD on the bedroom blinds and flooring, and the couch so FILTHY you wouldn’t even want to sit down!
To make everything worse, after we made her aware of the condition she apologized and said the last guest had cats and was in the apartment for 2 months. You can only imagine how much hair and ALLERGENS!! Nonetheless, the filth far exceeded the presence of cat and human hair.
The front entry is a stiff mat flooring, filled with large stains, hair, crumbs, and lint (that looks nothing like her pictures). Cat hair was EVERYWHERE, it got on everything, would stick to the screen of my phone, even found it in the utensils tray. The place didn’t have enough hot water for two people to shower. WALLS SO FILTHY you don’t even want to hang your towel. Location was good, but the noise of everyone outside often kept us up. There’s a group of young men always standing at the entrance of the street selling illegal drugs, fighting, and yelling at night that you can hear all the way in the apartment. This in particular made us feel unsafe so we hardly went out at night and had to avoid the entrance street.
Communication with Regina was not good at all, she was very snarky, rude, and disrespectful to us after we had her send cleaners to the apartment. She made it clear she didn’t want us to contact her for anything after. This is how she treats guests when they ask her to deliver what we paid for as expected (simply a clean space). How can you overlook mold for so long? and cat hair, really? It’s obvious she never comes to the apartment, and is never aware of the condition of her place because she leaves it up to her young cleaners, who take advantage of her lack of attention and care. I anticipate her to twist my words and recreate a false claim in response to our review, but I want to reiterate that everything I’ve shared with you is true.
Overall, I cannot recommend this place. Regina was a red flag, difficult, and unaccountable host who will use the phrase “well all our other guests loved our place” as an excuse for everything. I wish more guests would’ve been up front in the reviews so we could have avoided this place like the plague, which is why ill be the first!! I HIGHLY SUGGEST AVOIDING this Airbnb, you’ve been warned.