Paula was available on the phone and good at responding to requests. We had some confusion in our arrival because I assumed that we were renting the whole home. However, the listing does mention that the number of bedrooms depends on the size of the group. If you are a smaller group but would like individual rooms, please indicate this early in communication with Paula. She was accommodating and helpful even after we arrived but it would just make things smoother if you can sort this out in advance.
It was cold in the end of November and the heating system was not effective. Again, Paula was good about responding and trying to address this issue.She did say this was a circuit issue that she would only be able to fix after we left.
Overall this is a good place to stay for a couple of days. It is well-located and most things are walkable.