We stayed at two "Feels Like Home" properties - one in Lisbon and one in Porto. Both were excellent! I had a few questions before arrival and the team was very responsive. Both places were exactly as pictured in the photos. We had arranged transportation though "Feels like Home" and in both cases the drivers had the keys to the apartment so we did not have to make the extra stop to pick up the keys. After a long day of travel having someone meet you at the airport (Lisbon) and the train station (Porto) made the check in process very smooth and easy. The apartment in Lisbon was about a 20 minute walk to the main attractions and was very modern and spacious. (I recommend 1908 Lisboa Hotel across the street for breakfast!). The apartment in Porto was right in heart of the main attractions. This place was a bit smaller and sort of basic in its decor. Lots of great coffee and pasteis right outside the front door! We loved both places!