Paul was great with communication and gave some really nice suggestions. The apartment is located in a great area. It's not too crowded or busy and it's close enough to the city that you have a lovely stroll down. Additionally, very close to the metro. The apartment itself is adorable and spacious. We loved the high ceilings and found it a great space. Paul would always answer me in less than an hour and the set-up of picking up the keys, etc. was easy to follow.