Karem is very kind. She had a lot of touristic info, which was useful. Unfortunately, the beds were very uncomfortable, they hurt my back and I didn't get much sleep. There's quite some noise from the street. Also, the distance to the subway was a little farther than we thought. You might as well walk to the city centre (which is very doable) cause that takes almost as long as using the subway. Kitchen, bathroom and other services were fine though.