We arrived very early and usually the apartment is ready to move in at 4 pm. It seems the guests ahead of us were leaving early so João made it possible that we could move in at 12 o clock and gave us a lot of tips for sightseeing, restaurants and day trips.
We had a small problem in the apartment and João rapidly took care of it to make our stay convenient. For those of you who are light sleepers: you need definitely ear plugs. The street in front of the apartment is a bit noisy. All together we felt welcome and cared for! They were attentive hosts!