The apartment is beautiful in a renovated building. Very bad water pressure but that may be the original copper piping. The location is absolutely perfect. The host for turning over the keys and for our follow up the following days could not have been nicer and informative with that said we had 2 urgent issues late in the evening. First night the bathroom sink pipe that connects into the wall loosened and began to leak. The water in the sink was running at full power and because of the loosened wall pipe we could not turn off the water. We could not find the water main and I tried calling the host that met us to give us the keys several times, texted several times, left a message via Airbnb. No one contacted us until after 10:00 am the following morning. The water was running the whole night and we tried the best we could to keep the bathroom from flooding. Second night we arrived at the entrance late in the evening and the main door would not open with the code. There was some kind of short in the electrical door. Followed same contact procedures as above. We got very lucky in that another couple arrived 15 minutes later and they had the key to the main door and did not have to rely only on the door code to get in. We did not hear from the the host until again after 10:00am the following morning and if it wasn't for the other couple we would have had to book an overnight hotel. On another note they did not have a wine bottle/beer bottle opener. I understand sometimes things are accidentally taken. The property management and or cleaning crew should be checking supplies after every renter. Easy fix for us (we just bought one the next day) but annoying as we were not able to enjoy a wine we bought for dinner. Porto is a wine region so a wine opener is expected. None of this spoiled our time in this lovely area or this beautiful apartment. I don't expect any host to contact us late into the evening for non emergency but both our incidences were emergencies and I am not sure I would feel comfortable again staying were no-one would contact us in the event of true emergency such as flooding or being locked out through no fault of our own.