Communication saved our stay. After our first night’s intense discomfort, we woke up packed our bags and requested to cancel the remainder of our stay. The flat was cold, the bed was hard and dusty, and the shower was FREEZING with a broken shower head, street lights lit the room at night (even with the blinds down). Isa denied our request to cancel the booking, which I understand as she had the right to address our problems. Which she did: The dusty bedding was switched out, an additional heater was placed in the room, the shower head was replaced. The lack of hot water remained a problem for the duration of our stay. Isa’s handy man apparently ran every test possible to prove there was enough hot water for 2 people to shower. This wasn’t the case. At best, the water would come out boiling hot then go cold after a couple of minutes.
The Biggest Pro: Communication!! Isa was responsive and kind. We were locked out at one point, which was resolved promptly.
Additional pros: Portable WiFi, expression maker, Netflix (small TV though), LOCATION!!! You are exactly where you want to be. The streets are busy and loud on weekend nights though.
CONS: Cold water, cold space, bright at night, loud streets, terribly uncomfortable and loud bed, not enough toilet paper, and you can smell whatever the neighbors have cooked. The scent lasts all day, finally lifts right when they begin cooking the same smelly thing all over again. Pitch black staircase, with broken switches. Several broken electrical plugs in the room.