Exceptional location that is walking distance to everything in Porto and the tram and taxis are essentially at the doorstep for access to airport/beach or anywhere else you may wish to travel. We never met Marco but he was very responsive and timely in answering all questions we had prior to arrival and even ensured reservations were made to some restaurants we wanted to try since I was having difficulties with online reservations. Helena was there to meet us once we arrived and promptly let us in and explained everything we needed to know - she was also kindly available via SMS/whatsapp for any other questions we had hat came up later. With her timely welcome we were able to immediately get moving on exploring Porto once we arrived. The apartment is spacious, clean and modern yet charming. The bathroom door has a window on it where you can see through (which was a bit strange) but the apartment is big enough with a large entranceway with a foldout couch and a bedroom that it wasn't an issue. We were given a map and water on arrival as well as suggestions for things we should do in our limited 2 days to explore Porto. The view of the apartment overlooks the water and once the shutters are closed, works well to block out the light. For light sleepers, there is some noise with the tram and traffic but it wasn't excessive and it didn't bother us, as I am quite a heavy sleeper. All that to say, from the time of booking to the time we departed and everything inbetween, the service and apartment was well suited to our needs and great value for money when you compare to hotel costs. We would definitely stay here again and highly recommend it to anyone for their trip to Porto (though as others mentioned, there is no kitchenette but there are so many places to eat that for a short trip this is probably not a problem!) thank you Marco for making our trip to Porto such a positive experience!