The Airbnb is beautiful and is accurate to the pictures you see on the listing. The location is also great, very centrally located in a very hip area in Porto near all the cool restaurants and bars that young locals hang out at, plus cool creative shops. It's also right next to a very good and affordable bakery that you can easily grab breakfast and coffee from. The building is on a quiet, clean, and safe street.
However, seeing that this is an Airbnb Plus listing, we expected this to be the most plush experience out of all four Airbnbs we booked on this trip but we were left a little disappointed. Again, the apartment is clean, beautifully decorated, in a great location, and newly renovated. It has so much potential to be perfect; however, there were small details that were missed that made the experience less than stellar. For example, the bathroom sink was clogged, there were no toiletries provided like in the description (no shower gel or shampoo), no hand towel or bathmat for the bathroom, the hair dryer provided was in a bad shape and we did not feel safe using it, the smoke alarm kept warning of low battery at the middle of the night and we had to mute it ourselves. Also, there was no welcome port wine as the listing stated (we didn't mind the lack of wine, but more so the inaccuracy of the listing). The other things were fine though. Comfortable bed, working AC, large TV, comfy couch, hot shower, etc.
Cristina, the host, was very nice and sweet. She accommodated our early arrival by letting us store our luggage while the room was still being cleaned, which we were very grateful for. However, the communication could be better. We understand that she had some personal issues which she was very apologetic about, but since we had a pretty short stay we were not so impressed with the lack of response for an entire day. There was also no check-out instructions so we weren't sure if we did it correctly.
Overall it was a fine stay. We felt safe and comfortable and loved the location. Hopefully they can improve on the stuff listed above and make the experience above and beyond for future guests.