We were met by our greeter Pedro who was very friendly, showed us everything in the apartment and gave us some great recommendations! He was very accommodating as we arrived later than we had initially planned. The host was also very responsive. The apartment itself had all the basic amenities which we needed and satisfied our expectations. The main issue was cleanliness. We found that the floors hadn't been swept and washed properly where we found hair and dust, neither had the glass partition that separated the kitchen from the lounge nor the glass windows which looked out onto the balcony. We also found some stains on the mattress cover. Overall, we enjoyed our stay in Porto, however we didn't feel as comfortable in the apartment as we would've liked due to this issue.