Very bad! When we arrived, the keys weren't there, and we had to sit on the stairs waiting for 45 mins. The electricity was cut off in the apartment! When you call they don't do much, we had to call so many times. The electricity kept cutting off the whole weekend, so we couldn't use the air-con. The shower door has fallen off, so the whole bathroom gets wet. The sink tap has hardly any water coming out. There are not even any hooks to hang wet towels. A lot of noise from the streets below on both sides. The apartment itself is quite nice, but the service and everything else was terrible!