Location, location, location. This place is truly in the heart of the city...Just a 3-5 minute walk from all the major attractions, including Livraria Lello, Clerigos Tower, the University of Porto, etc. Alexandra was super accommodating and flexible with our check in and check out times, since they didn't really line up with the advertised times. She was quick to reply. She also left a whole binder with local tips, as well as a giant bottle of water and some table wine for us to try! Would definitely return!