We stayed in Porto for 4 days, the check in was super easy we could put down our luggage even earlier and also on the check out day it was no problem to leave the luggage in the apartment until we leave. The communication was super good, super fast. The location is nice, you can reach everything by walking but be prepared for some up and down paths. The room has a fan which was really needed during these hot days. If you are very sensitive with loud noises, this room is maybe not for you. The tram crossed directly in front of the window and the bells of the church also ring every hour. Besides that we were very happy, the bed is comfortable and the Kittchen is perfect for making breakfast and little snacks. Overall we were very happy and had a great time. xx greetings from Lisbon