Our host was very responsive and arranged for us to do self check-in and store our luggage after checkout. The apartment was as advertised, nice and clean and very stylish. If you have mobility issues, you may want to avoid it because of the spiral staircase which is quite narrow, and the stairs to enter the building. The location was great, but depending on how you cross the bridge, you may have to walk up a big hill. Overall we had a wonderful stay and would book again.