The location of the Airbnb is great, very central and makes sight-seeing in every direction about a 15 minutes walk if you’re a slow walker like me. It’s extremely close to Sao Bento station so those who need to hop on the train for Lisbon won’t have to call for a cab.
Communication was fairly on par, and response times were pretty reasonable. I think the only hiccup was when I needed to store my luggage elsewhere, but the key was missing. Thankfully, they allowed me to store my luggage elsewhere until my train departure.
A note: The apt is located on the 4th floor and you will have to walk up. It wasn’t an issue for me, but for those with heavy luggage or forgetful minds (like myself), you might feel spent if you have to trek up again.
The space itself is extremely comfortable. I usually have such a difficult time sleeping in unfamiliar spaces, but my, I got a good 7 hrs one night. The furnishings were modern and great for the size of the apartment. And the A/C was a welcome reprieve from the humidity.
I loved staying at Elsa & Rubina’s place. As a solo female traveler, I felt safe and wish I had been there from the beginning of my trip.