Do not recommend to stay with this host (The Porto Concierge). Was initially supposed to stay at one of their other flats, but found bugs spread out in the apartment and after a lot of convincing and speaking to Airbnb I was allowed to cancel but not swap apartments, meaning that after 6hrs of waiting and not being able to work I had to find a new place on my own and pay the difference myself. At Henrique's place the front door lock was broken which made it impossible to leave/enter the buildings at all times, tenants sometimes had to rely on each other if we were not able to open the doors with the keys. Not only did the host put the tenants safety in jeopardy but also 'promised' to send a locksmith over to have a look at it, which they never did. They avoided my calls and responded slowly on text. For your own safety you shouldn't book this place and if shit hits the fan, The Porto Concierge will not coorporate. Save your time & energy by booking another host and another place!