I sent my personal information multiple times and I was still asked to provide it on the day of check-in.
The bed in the front bedroom was not made up, when we arrived.
The curtain in the front bedroom was partially hanging off the window.
Woke up the second day to the room crawling with ants.
The front bedroom was very noisy - people walking by and talking outside and people walking in the unit overhead.
No hand soap in the downstairs toilet.