Gisela was away on a business trip when we stayed with her, but she was available for communication throughout our stay. We stayed for 4 nights and were out and about most of the time. If you are not planning on staying in the room much this is ideal. There is a very well equipped small kitchen area and fridge. If you are coming to Porto for the Port wines this is beyond perfect. We are huge wine and food lovers and all the port houses, as well as some of the best restaurants were a small walk away from the apartment. In hindsight we didn't cross the bridge to Porto often during our stay. We would definitely recommend staying on the side of Gaia and if possible at Gisela's apartment.