The appartment is good and very well located in the city centre, so it is ideal to explore the city. Unfortunately, the kitchen was not very clean. Lots of larves or other small insects in the water boiler prevented us from making tea.
The appartment is managed by a professional agency that was, in our experience, not very professional. The staff is friendly, they prepare a little welcome present and give you advice on the city. But often, they were not available. They replied very late to our emails and never picked up the phone. When checking in, we had to waste around 45min in front of the building because they came too late - without letting us know or picking up the phone. When we finally entered, the appartment has even not been cleaned yet! So we had to leave right away to let them clean everything.
It seems that they manage too many appartments which creates chaos and excessive demand.