Bernardo and Maria were great communicators while we were in Porto. However, email response time before the trip was a little slow. The apartment was mostly what we expected, the listing is for 6 bedrooms but we only had 5 bedrooms available to us. I think it's because we had 10 people traveling and not the full 14, but we still would have enjoyed spreading out a bit more. Otherwise, the apartment is gorgeous and airy. Plenty of space in common areas for people to be comfortable and the 3 1/2 baths helped to make sure that no one was waiting to shower, etc.