Mario and his team are a wonderful group who will help you in any way they can as fast as they can. We experienced a huge leak in the ceiling our first night we stayed and contacted one of our contacts listed in the information and in 20 minutes they arrived to inspect the leak and immediately moved us into another available Airbnb of theirs. We were so grateful for the quick responses and professionalism of the team and we felt like we were very well taken care of. Despite the accident with the ceiling, I would happily stay with them again as I know the quality, price, and location of Mario's Airbnb is a great find. I'd give them 5 out of 5!