A nice, newly refurbished apartment in a good location around 25 minutes walk from the historic centre of Porto.
Unfortunately on day one of our stay the air-conditioning in the upstairs bedrooms and the hot water in one of the bathrooms stopped working. We had people called out to investigate almost every day being told that it was fixed or another specialist was needed. We left the property at the end of the week without either issue being sorted (with the exception of a brief spell where an engineer got the aircon working for a few hours only for it to stop again and show a fault on the panel). During a heatwave this wasn’t ideal nor was having to share a single small shower between the group or having to let various engineers into the apartment throughout the stay.
All could have been corrected had the host/agency taken our issue seriously on the first day and sent somebody qualified to actually correct the problem or admitted that there was a fault and investigated alternative options.
A shame as this has potential to be a nice rental if these issues were resolved.