Rafael was very nice and very friendly while Mario was always available whenever we needed him.The flat was amazing! Me and my wife we were surprised how the furniture was very nice, cleaned and modern. Of course the location it was best because we had access to busses, local restaurants and very nice places nearby. The only small problem was the wifi. We couldnt we use that much because it doesnt cover up the bedroom. A part from that everything else are 5 star!!! Thanks