We stayed at Márcia’s apartment for a few days. The location is great, it’s very close to the center and to public transportation and there is a lot of restaurants and local businesses around. Unfortunately, when we arrived the apartment wasn’t clean: there was hair in the shower and in the bed possibly from previous guests, some food on the floor and overall there was a lot of dust in areas that aren’t cleaned that often such as under the bed and other furniture. We talked to Márcia about this and we found a solution together. The communication was very easy and Márcia was quick the answer. We hope this was an isolated situation that doesn’t happen often. Everything else was as described.