The place is one floor up but there is an elevator. It's just across one of the biggest metro stations with a direct service to the airport. The apartment is very clean with one 2 persons bed and a room with a one person bed. In the living room is a table for four people and a large sofa. There is airco in the big bedroom and the living room so you can keep the entire apartment cool in the summer. The kitchen and the bathroom are small but it had everything we needed. The bathroom has a good shower. It's on a busy road so you can hear noise from that but it didn't bother us. The places central location is very good. It's just 500m from the Rua Catarina where you can find all the stores and brings you all the way to the river and Ribeira. The communication with the owner is perfect and very quick. We had a pleasant stay and would recommend this place for couples and parents with one child like us.