Maria Teresa apartment it is so close to the center but I've to write not a great comment and it is going to be my first time doing this here.
I've arrived to Oporto at 16:30 as I've schedule with them and their staff was still cleaning, this is not a big problem but due to that sheets and towels were not still there. Ok, it is not a problem, we could wait. We've been waiting the sheets and towels until the 23:30. But this is not the more important problem. During this time, it has been so difficult to be in contact with it's staff: they didn't response to my WhatsApp messages and the same with the telephone calls. I've to call with my sister phone in orden to be attended. The few times that we've reached to be in contact, the answer was always the same one: "sorry, sheets and towels are arriving" I can understand a dificult day n your organization but not your lack of info.