Manuela had already sent us 3 pages of accurate information before we arrived. She welcomed us with a smile and a glass of Porto. During our stay, she was present every day and gave us what we needed for the flat straight away with a great kindness. Claudia who works at the sardine shop downstairs was also a great help who was very helpful, welcoming and made reservations for us at the famous TAPAS BAR RUA whose owners are Manuela's 2 charming sons. This place contributed a great deal to our happiness during the stay: quality of the food, excellent live music and last but nor least all the staff was nice and welcoming. If we had such a fantastic time in Porto, this was due to the kindness and welcoming spirit of Manuela, Pedro, Nuno, Claudia and generally speaking of all the people we met there. This stay was the best ever! I have already recommended the place to some friends. Don't hesitate, give it a try. It is definitely worth the experience.