Paula answered instantly to my messages on the app before and during our stay. She was waiting at the building for our arrival. The apartment is so clean and modern with cozy touches like candles and wine and chocolates. There is no stove or tea kettle but a microwave and coffee pot with coffee, teas and sugars all ready to use. The internet wasn’t working at first but Paula made sure to help us. Shower was very nice pressure and beds comfortable. So close to the city centre and metro. I would definitely return! Thanks again!!