Emanuel was very helpful and accommodating. We needed a place to drop off our luggage before check in and Emanuel offered us a safe place. We also had to have a package delivered to us from Canada and we had no issue. The apartment was really comfortable and we had a great nights sleep. The air conditioning and lift were a bonus. We loved the location, the apartment was close to everything. If you plan to use the tour busses, they were conveniently located outside the apartment. We would stay here again without hesitation and recommend it to our friends.