The apartment is welcoming and cozy, and the host went over and above to confirm that we have a hassle free experience.
The concierge service know what they are doing, and make sure to keep the guests happy, returning your call if out of business hours. As it was our first time in Porto, we opted to have the keys delivered to us, and the communication was flawless, the concierge arrived a few minutes before our agreed time, and gave us a call to advise us.
Though the apartment is not centrally located (and a gods blessing) a 5 min walk from the Campanha metro station, or if you preflare bolt taxis are available with a 5-10 min wait.
Food is no issue either as you can find lots of coffeeshops and restaurants next to the metro, or a small supermarket catering for all your requirements.
As the TV stations are in Portuguese, if you have kids, its wise to take a computer or whatever, with their entertainment, and you can mirror your scree to the TV, which i found very useful.
A big Thank you to Micelle and her concierge team