Tomás was super responsive and helpful if I needed anything, and they were always quick to resolve things, which was great, and very friendly. Flat was in an amazing location, lots of space and light, and was clean and came with everything I needed. The only negative I would say is that because it is on a busy road, there is a lot of noise (musicians playing on the street, intoxicated and loud people in the evenings, etc), which made working remotely difficult with meetings, etc, and the building is an old one, so I could hear everyone upstairs on the wooden floors (and I am sure the people below me could hear me).