Having recently retired we were wanting to try to visit different cities on short break holidays and Porto was high on our list. After talking to our neighbour she suggested Air bnb we picked an ORM apartment based on super host status. From start to finish the whole experience was seamless. ORM organised a airport pick up direct to the apartment where Daniele was waiting to greet us. It was like having you own personal tour guide,she took time to explain where local markets,sites and transport links were giving us a good heads up start for the next day,considering we didn’t arrive at the apartment until 9.30 at night we quite impressed, it was worth the 15euros evening arrival charge which is stated in the Ts&Cs. An added bonus is that should you encounter any problems the ORM office is just a few hundred metres away in Rua de Flores,we popped in just to organise our lift back to the airport. We paid 10euros each for a welcome food pack due to our late arrival maybe wouldn’t bother with that again as we didn’t feel it was worth it but that’s only a minor gripe, the locate was superb only a hundred metres from the Ribiera so right in the hub for restaurants site seeing etc. We wouldn’t hesitate to book through ORM again and are already planning our next trip.