Joana went above and beyond to make our stay in Porto enjoyable - from the smooth check-in and warm greetings to providing constant communication and support regarding logistical details, restaurant recommendations and assistance with restaurant booking and rescheduling, she was absolutely amazing! The apartment was wonderful, very comfortable beds, large room and plenty of ammenities, such as soaps, towels, wardrobe hangers, etc. Plenty of lights, outlets to charge your devices, fully stocked kitchen, etc. Just a wonderful, warm, comfortable place. You will not regret! Every detail is thought-through and assitance is on 24-7! Thank you, Joans and the team!!!