The location is excellent, just steps away from Sao Bento train and metro stations and easy walking distance from the historical sites and the river. A pedestrian street is nearby with cafes, restaurants and grocery stores. With windows closed, it's very quiet . The apartment is compact but new and well designed, with a well equipped kitchen. It's clean, comfortable, well heated and cozy. We didn't' meet Osvaldo or Susete, but Mr. Castro took good care of us, coming immediately one evening to resolve a minor electrical problem. Our hosts were easily available by email and provided ample information on the city, restaurants, etc. We would really like to stay there again. Check in and out were flawless.