This was a lovely experience. On arrival, Eugenia spent a lot of time going over her personal recommendations for sights, dining, shopping.... She gave us a map showing locations and the corresponding list. We had a warm welcome and an orientation to the beautiful city of Porto from her. Our apartment (Brown) had everything we needed and more. There were thoughtful touches including Port, some fish pates, tea, coffee, sugar, makeup remover pads, lotion, an iron and small board. The breakfast delivery of pastries and bread was lovely. There were also very professional things such as a full first aid kit and an address book containing info for many services. The apartment was beautifully decorated and very comfortable. Our view out to the small back street was charming. Even when it seemed it might be noisy, it became very calm and quiet at night for a good sleep with the windows open. The location was fantastic, just minutes from Sao Bento station, easy walking to sights both uphill and down. Perfect! We would certainly stay here again - I would love to stay in the Orange apartment!
But really Eugenia, Luis, Teresa and their staff were the best thing for us! They helped us even before we arrived because they agreed to receive urgent mail for us after we had documents stolen. Eugenia insisted we not stay in the room and wait for the delivery but to let them take care of it. They were truly among the people who helped to save our trip! Thank you all very much!