"lovely stay" was not lovely for us. We were a party of 5 and all of us were very inconvenienced by the lack of functioning A/C in all of the bedrooms.Also, bed pillows were horrid. Having to check in at a different location was also inconvenient, especially because they don't permit their clients to use the restroom at this starting point, called the "Welcome Center". All complaints are answered quickly, but not resolved- responses to texts seem robot-like. They wish you a good day when your asking for help and feeling neglected. Hope you have better luck. Good location!