Location - the apartment is right in the middle of Baixa, you can walk to most tourist spots without problem! Very very convenient locations.
Apartment - itself is comfy and as advertised, spacious one bedroom, with clean toilet and shower.
although as it is on the first floor, you do get a bit of noise from outside streets.
the apartment building has an elevator, but you still need to walk half a staircase before getting to the lift... something to watch out if you are with big heavy lugguages.
Shower - the apartment seems to be quite new, but we do have trouble with hot water for shower. Normally the hotwater is enough for one person only and the second person would risk a bit of cold shower... looks like the agent/ owner is looking into the issue.
Comms - overall good. we have updated the team our arrival time 45 mins before we get to Porto... but we still need to wait about 20/25 mins for the person to meet us. Not a big issue but think the check in can be smoother.
the team is also helpful... even though they cannot let us storage our bags after check in, they did try to find information for storage place in Porto which is helpful !