Beatriz was a wonderful host - she replied our messages very quickly and went the extra mile to address our requests. After learning that our flight back home was late at night, she was very kind in offering us a late check-out time so that we could go around Porto in the day before going back in the evening to take our bags. She even offered to find us transport to the airport at that late timing. Her responsiveness and thoughtfulness made our stay in Porto very enjoyable.