Miguel and Juliana were responsive and easy to communicate with. They were flexible with arrival and departure times. Juliana met us at the apartment to show us around and give us some suggestions for Porto. The apartment is in a great location for exploring Porto and has an incredible view of the river and the Ponte Luiz. The apartment was comfortable for 4 people. The main downside for us was that the people in the apartment building on the floors below smoke, so the apartment always smelled a little smokey. The kitchen could use a few more amenities, like a coffee pot. But overall it was a good place to stay.