My wife and I stayed in this apartment in March. Helena did an excellent job connecting with us (I however messed up the communication with our arrival and Helena calmly made it all work. Excellent). Helena is very helpful, professional and friendly. The Flat is relatively easy to find and in a great spot to both explore Porto and eat. The location is surrounded by way less touristy snack bars, wine bars, grocery and typical restaurants. Make sure you wander the blocks around as the food surrounding is really quite good and very reasonable in comparison to the over priced old town. We also found the people in the area quite friendly and while it's clearly an area that's slowly being gentrified to a hipster neighborhood with a few folks with issues and it's currently quite safe. No parking and I don't suggest driving-- cabs, funicular and metro are WAY easier. Helena also did a great job pointing us in the right direction for food. Great, comfortable, clean apartment. Front door is a little tricky... but practice it a few times and you'll get it. And the bathroom is a bit dark but it's all quite fine. We didn't cook in the flat (just breakfast and snacks) but only because food choices were so available but it seemed to have everything one would need. There is a washing machine and only a drying rack but it's way less humid that Lisboa I think as our clothes dried overnight (days in Lisboa). We had to buy out own detergent (which is likely still there). But there's several grocery stores around with all of your needs. Totally recommend this spot especially if you don't want the overpriced touristy restaurants and tourists for that matter. Enjoy!