Terrible, terrible, terrible ... BEWARE!
As a super host myself and a guest that uses airbnb as my primary form of lodgement (on my world tour) - as you can imagine, I stay in many airbnbs - all super host, top level tier stays.
However, of all the Airbnbs that I have stayed in, this was the worst one thus far. I am unsure of why the host felt it best to not adhere to Airbnb's policies once the reservation was accepted and solidified.
The host was very rude the first time I met her, which was hours after our set check-in time. Moreover, I contacted the host for cleaning supplies, as very little was left and she refused to bring more. It didn't stop there. I won't even get into the lack of hot water and being blamed for it. I was astonished by the host's sour attutude and behavior.
I had to involve Airbnb who reminded the host of her responsibilities. I went thru Airbnb for all future issues, as her answer was NO to it all, which then turned into a YES once Airbnb checked her. This was quite exhausting and took up plenty time I should have been using enjoying Porto. I would have taken the offer to move somewhere else, with a full refund, but upon looking, nothing else was available near my local friend's home.
I absolutely love Airbnb and use it often. Being a part of the Airbnb family is about making people feel welcome from all walks of life. This was not the case with this host.
Maybe you'll have a different experience, maybe not. All I know for sure is I would never stay there again. I wouldn't recommend it either. How you treat and speak to people is key and unfortunately, this host didn't understand this concept.