Vitro from ORM was exceptionally helpful. Check in was so easy and our driver from the airport called Vitro to say we were on our way. Vitro gave us some great ideas for restaurants and must see points of interest. Location of the apartment is amazing! We walked everywhere. The apartment is very clean and well equipped. Our only issue was that the windows in the apartment overlook a very small closed in courtyard. Because there is a restaurant on the ground floor whose kitchen windows open to the courtyard- dish washing and cleaning up can be heard in the evening ( 11:00 pm) The noise travels up to the third floor and our windows were open. The noise ended by midnight. It wasn’t terrible- we just want others to be aware.