It's true, there are steep stairs, but if you're in good health and your luggage isn't huge the climbing is manageable. Mario was always responding with detail and precision and as soon as he could (even between flights!). He couldn't be there so we smoothly checked in with keypad codes. The house couldn't be more central and it's close to buslines to the city shores. Nicely furnished, equipped with everything needed and perfectly clean. Definitely recommended!