Perfectly clean with freshly painted walls, very comfortable beds with built in topper, hot showers with great pressure. Spacious rooms, Good location, excellent customer service, very reassuring, fast response via phone/messages every time, always the option to speak to someone in English. We had 2 issues during our stay, one was a minor power cut due to a fuse tripping and the other was an issue accessing the garage (although street parking is also available at a small fee) both issues were promptly resolved to our satisfaction. The Whole experience was as good as any 4 star hotel we have stayed in.