It would be an understatement to say Joana was great. She truly went above and beyond for us! We ran into some circumstances which require sort of late notice booking and she was more than accommodating to our early check in request so that we would be able to drop our bags. She greeted us and went into a very thorough explanation of the main attractions of the areas and the best ways of transport. We really appreciated having a fantastic host in a superb location with phenomenal views! You MUST book your stay here!!!