We haven't seen Abel, but Fatima waited for us at the appartment. She gave us a lot of good information about Porto and was very friendly.The appartment was superclean and it all looked brandnew. And the kitchen had everything we could dream of. The location is fine, 20 min. walk to the center, but my metro it's only 10 minutes. Supermarket is in front of the house and enough places to have a cup of coffee are in the close neigbourhood. It's a little noisy in the bedroom, because it's situated next to a pretty busy road, but with earplugs in/not that sensitive to noise while sleeping, it wasn't a problem! It was a bit chilly in the evening, since there's no heater in the appartment. They answered very quick to questions we asked during our stay. We really would have stayed longer if it would have been possible!