Despite the fact that I did not have any personal contact with Joana this was the best communication through Airbnb so far.
I can't give any negative feedback. My stay in the apartment was everything that I was looking for. Very clean, modern, smart design apartment with very comfortable bad, nice isolation from the noise in the small hours of the day, cosy atmosphere and comfortable table and chair if you're planning to work from the apartment as I did. I had no problem with the access to the apartment so the integration with the app was very nice and smooth.
As a bonus, she told me about a festival that was happening during my stay which was very kind of her.