If a clean and tidy apartment is important for you, you shouldn't book this apartment!
- We wrote to Mariana if we can leave the luggages in the room before the normal checkin time (around 13:00).
- She responded that this is possible, however when we entered the apartment, the room hadnt been cleaned from the previous renters. There were still the old towels and the old bedsheets from the previous renters and even some of their trash that they had left behind.
- We didnt think much of this as I though naturally the room will be cleaned in the next hours, so we just left the luggages and went out.
- we returned around 17:00 in the apartment and the room still hadnt been cleaned and everything from the previous renters was there, so I wrote to Mariana. She didnt answer and at this point, I was fearing that we might have to sleep in old bedsheets!!!!!
- I ran in the whole building to find someone that knows Mariana and I encountered one of the cleaning assistants from the apartment above. He was nice enough to clean our apartment and change the bedsheets, even though it was past his work time.
So to conclude, we got 0 support from the hostess and I think especially in such time (corona and etc.) it is just unacceptable to rent an apartment to someone when the room hasnt been cleaned, hence if possible I would give 0 stars to this apartment.