Luis was very welcoming and very hospitable. He was waiting for us outside the apartment on our arrival and he went through all the local facilities and apartment information with us in detail. The location is quiet as there are only 3 apartments in the whole complex (Luis is on the 1st floor). The wi-fi was excellent with no loss in signal at any time during our 9 day stay. He even gave us details of taxi to use, how to catch the bus to town, where to visit in Porto and where the local shops were. We linked up on WhatsApp as that was the best way to communicate with him (due to free wi-fi). The apartment was very clean and he gave us plenty of towels (which was unexpected). There is a lot of amenities near the apartment, there is a launderette nearby which we used near the church a few streets away, plus supermarket, local fruit and veg shops, local bread/pastry shops and plenty of coffee shops. My Dad even got his hair cut locally! People of Porto are very friendly and most of the young people speak English very well. We travelled in early January where the weather was very rainy and cold, but the heaters and extra duvet Luis provided made the apartment warm. Overall we had an excellent, safe stay which was brilliant as it was the first time I used airbnb.