We had a good experience with Lovelystay. The staff is nice, and the check-in and check-out processes are easy. Check-in is made in the office (close to the apartment) and check-out is made by leaving the keys inside the apartment.
Overall, we had a good experience. However, we had some minor issues with cleanliness.
Other aspects to be aware of:
- The entrance to the garage is quite narrow. We were with C4 Cactus and had some difficulty in getting in and out. Our driver is quite skilled, but less skilled drivers and bigger cars would have a problem.
- There are many steps both in the common areas of the building and in the apartment. The stair to the mezzanine is spiral and moves quite a bit. People with mobility issues (children, elders and others) might have a harder time.
- As most places in Porto, the apartment is quite cold in the winter. There are air conditioner units only in the living room and main bedroom. There is only one portable heater.