Eugenia and Luis are professionals and really good at running their beautiful bnb. Communication was great from the very beginning. This was our first trip to Portugal and we had a lot of questions. They were efficient and patient in answering every single one with enthusiasm. We had a little trouble finding them as the numbers on one side of the street go 135-137, so, it made sense that 134 would be directly across the street. But it wasn't, I think it was 94 and that confused us. But, no worries, we called Eugenia and she came out and waved us in. It was just down the street a little. Upon receiving us Eugenia was very organized and had a map and suggestions for neighborhoods and restaurants all ready for us. She took time explaining things to us and made a point of letting us know we could call her anytime if we needed to. She recommended Porto Share for a fun tour of the city on a vespa, which we did and had a blast! Our room was beautiful, spacious and comfortable. There was a bottle of port to welcome us. We received a bag of bread on our door each morning. This building is perfectly located for seeing Porto. We did use uber one night to go to dinner in a restaurant that overlooked the ocean but it was pouring rain and it only cost 6 euro. Otherwise we easily walked everywhere from our bnb. While we were there we had our laundry done for a small fee. Returned to us nicely folded. I would stay here again in a heartbeat. Highly recommend.