The exchanges with the agency are quick and the fact that there is a place to leave your bags while waiting for the accommodation to be ready is a real plus. The code we were given to get the key was wrong but when we contacted the agency they quickly gave us the right one.
The apartment is well located, functional and the bedding was very comfortable. The few negative points: there was no soap, no toilet paper and no washing up liquid. We did report this and it was probably just an unusual oversight. In terms of hygiene, there were some shortcomings (hair in the shower trap).
The price/quality ratio is really good.