The location is great! A very nice square with lots of restaurants at your steps! The apartment is nice and well kept, quiet at night and has great views.
However, the service has a loooot of room for improvement. The “host” is a business and looks for every opportunity to make more money.
Lets start with check in. We had to pick up the keys in a location 10 minutes away from the apartment. Carrying all of the suitcases was a hassle. You can have the keys at the apartment with a cost of 10 extra euros.
We stayed for 5 nights and there were only two towels. Extra towels (again) an extra cost. By the last morning we ran out of toilet paper.
The AC is in the living room, so we had to set it on the lowest temperature for the cool air reach the bedroom - if we had extra people staying in the living room they would freeze.
They only provided TWO super uncomfortable pillows with pillowcases. There were two other pillows more comfortable but they had a different shape so we had to use them without pillowcases on. Again, we could ask for extra bedding but at an extra cost.
The hot water was oscillating a lot. We had hot water for a few minutes and then it changed to cold for a few minutes and then changed it back to hot. I contacted the host and he/she replied it was “impossible” for this to happen. Anyways, we just got used to the change of the water temperature in our shower - it was summer so it was ok to deal with it, I’m sure in winter it would not be as nice.
Overall it was a “ok” stay. The location paid off all of these inconveniences.