Place is as pictured, clean and in a great location. Communication with the host is very difficult. We had a hard time getting a response to confirm the check in process. Check out was worse. We messaged and called the host several times to confirm how we could store our luggage for the day and never received a response. We also left a paper note at the desk asking for a response when they checked in the new guests, but no reply. We ended up having to ask another guest (who also said they had trouble communicating during check in) to let us in the building to retrieve our bags. The note was thrown away, so apparently they decided to ignore it. Honestly the communication issues were enough to keep me from staying here again.