Everything was great up until the end. The instructions were to leave the keys in the table inside the apartment. We did that but when we went downstairs someone locked the main to the entrance causing us to wait for 30 minutos until someone came and opened it. As a result we missed our train and had to rebook it for 2 hours later. They need to resolve that issue so it doesn't happen again. Luckily, it was easy enough to rebook a train but I can't imagine if I missed my flight. So before booking this message them to see how (assuming they did) they resolved this matter because you don't want to be in the same situation that we were in.