Susana met us on arrival and was very helpful. The apartment was clean and as advertised. The area was quiet with a large supermarket (LIDL) a couple of minutes walk away and the nearest subway station 10 minutes walk away. Porto old town was about a 20 minute walk. We found Susana very friendly and accommodating. She went out of her way to help when I needed to see an English speaking doctor. In fact, Susana made the booking for me. Overall we had a great stay and were very happy with the hosts and their apartment.