Mário is very reactive. He will reply quickly to your questions. He found solutions for me to store my suitcase before and after the check-in/out time. The studio is very well located and comfortable even if quite small. Although it might be too small for 2 peoples, it is duable😉 for a night or two. I was alone and it was perfect. The equipment is as described on the website. It is perfectly clean. PS: the shower gel smells amaizingly good!!😋