The apartment was very nice and in a good location, easily accessible to the rest of the city. As others have mentioned, there were issues with the shower door (also as noted by the owners on a note upon our arrival) and the shower door has actually been removed now. With that said, we were left with some thoughtful gifts as an apology (pastels de natas, a bottle of port wine, fruit and meats) in addition to the bottle of wine typically left. There remains no air conditioning, however we felt the fan provided was sufficient for the time of year we were travelling (end Sept/early Oct). Check-in was a bit of a headache - we were asked what time we would be arriving (to ensure the apartment was ready), which initially I said 4 PM. We ended up running a bit behind and I advised The Porto Concierge (TPC) of same and messaged again when we were an hour out stating we would arrive around 5 PM. I was first advised the cleaners were returning with the key and they would be approximately 20 minutes, which ended up being 1.5 hours. It was unfortunate our first couple hours in the city were spent checking-in/getting to the apartment, but we enjoyed the remainder of our time there and at this listing :)