The property itself is nice and the location is very centrical and convenient; close to the main attractions, and very close to a small convenience store. There is currently a major subway construction site right next to this property, so there is constant construction noise. We were surprised that this was not disclosed in the listing.
We were also a bit disappointed about the communication with the host and how they handle situations.
We asked for one more towel because there weren't enough for each person of our group, and for one more kitchen towel, because there was only one. After my request, they first asked us to accept the Change of number of guests, which would cost us additional $118. At first we were upset about this charge, since we had listed all names of each person of our group in the messenger, but they explained to us that we hadn't put the right number in the reservation, so we had to pay that amount, according to their policies.
After we paid, we complained that one of the bath towels was ripped when we got here (we even sent a picture of it), in the hope of getting the missing towel and also a replacement for the ripped towel. They responded that they normally don't leave this quality of towels, insinuating with this statement that they were assuming we were lying. The next day we only got one towel, which was the one that was missing, but no replacement of the ripped towel, and no more kitchen towel. So I had to use a thin and ripped bath towel for the whole stay. With the amount we paid, we would have expected a more customer friendly service.