Ana and her concierge team went above and beyond to make our stay as comfortable and great as possible! It was my husbands birthday and I asked if there was any way they could help secretly set up a birthday surprise/amenity for when we arrived. They asked what he'd like and got extra wine, chocolates and nuts. He loved it! Thank you! The apartment was very big and spacious. The bed was King size (fairly uncommon to find in Airbnbs in Europe) so it was nice to spread out! It was a littler firmer than we're used to but maybe we're just softies :) The couch too was pretty hard, but stylish nonetheless! Most of the attractions are about 15-20 minutes walking distance and the river about 20-30 minutes. Luckily there is Uber for those times you don't want to walk uphill all the way home. There were a few misleading items in the apartment: Nespresso machine but no coffee (this is just a perk/amenity/bonus so it shouldn't be expected but would have been nice), Electric hot water kettle but it didn't work (again, can just easily use stove and pot but would have been nice), washer was listed on posting and even drying racks in the apartment but no washer (for clothes). The concierge team was quick to respond when I asked about the washer, one lady brought over detergent but I still couldn't find the machine so another lady came by and she noticed there wasn't one and it was a mistake being listed on the post. It was great to have people come by and be so readily available but very unfortunate we didn't have a washer as this was one of the main reasons we chose the apartment, since we were at the point in our travels where we needed to wash our clothes. The lady did suggest a laundry center 10 minutes away. We loved the big shower and relaxing jacuzzi! Bonus points for that! Despite a few mishaps, we really enjoyed our stay and can't say enough great things about the team!