I would 100% recommend this place to low budget travelleres, backpackers, couples.. Everything went smooth. There was not any problem with late arrival - we simply used self check-in option (keys in a locker with code). Communication with Adam was great, he literally answered our questions in a minute. Whole house is basically managed more like a hostel/pension. Useful tips everywhere, maps/guides..The proximity of Campanha train station is huge advantage too. If i should search for some negatives, i would like to mention not so good isolated one glass windows, so if you are sensitive to cold during night/in the morning, it can be a little problem.