We arrived at the apartment at 9:30 pm, and when we entered we found it all dirty and with stuff all around. We called Abel and he answered none of our calls, which makes us feel uncertain about what to do. He assured someone would come to clean but give us nearly no information and took so much time to answer that it was not until 10:30 pm someone came. I have to say they left the apartment spotless in about an hour. We agreed with Abel for a reimbursement of the cleaning fee, however, he had not answer any of our messages, not even Airbnb who has been trying to contact him for the last 24 hours… I am very disappointed as I believe the experience could have been great if the host would have been more involved, keep that in mind when booking.