Overall, our stay was very nice! Joana who let us in was very friendly and helpful. We really appreciated her dinner recommendations!
Clarifying the process for linen exchange would have been helpful. We felt rude asking outright without an offer. The description may also want to include the stairs (totally fine for us, but I could see it being challenging for some seniors who didn't know). Finally- the door knob was broken when we checked in. Joana let us know right away, and was very sweet about it, but it really should have been addressed before we arrived. We could not shut the door without the handle completely coming off in three pieces. Once the door was shut you were able to put it all back together to lock it. But you couldn't pull on it at all without it falling apart. Not a safety issue at all- but time consuming and bothersome.
Location is amazing! Apartment is clean overall. Views are great.