Pros:
- This property is in an ideal location for exploring Porto by foot
- Great restaurants, cafes, bars and shopping very close by
- The back yard/garden is very nice
- Check in was easy and helpful with the greeter. The 10 extra euros to meet at the property is recommended
Downsides:
- The host for this property is actually a property management company out of Sweden, I believe so the hospitality normally experienced with individual hosts is missing.
- For two adults staying 5 nights, we were given only two body towels. There were no hand towels in the bathrooms, no type of bath mats outside the showers and not a single kitchen towel in the kitchen for doing dishes, etc, which is even less convenient considering dishes must be hand washed as there is no dishwasher. When I contacted the host inquiring about more towels, they noted that only one body towel per person is offered in the nightly rate. Additional towels would cost another 20 euros. This is unacceptable in my opinion, especially for a longer stay, and does not meet COVID hygiene standards. The lack of bath mats is also a problem as the shower set up basically guarantees that floors will get wet. This problem is apparent in the upstairs bathroom, where the wood floors are clearly being damaged by water.
- As other reviews have noted, a deep clean is needed in this property, to include the walls, bathroom mold and the linens on the beds.
Overall, with improvements this could be a perfect stay. However, the towel situation and cleanliness need to be addressed to warrant more stars.
All the best to our greeter, Ricardo, who was helpful, knowledgeable and provided great recommendations in the local area.