We spent 2 great days in Porto. Susana helped us with all informations and sent a very good way description from the airport. We didn't meet Susana personally but she stayed in contact with us over the phone and answered questions quickly.
The appointment is clean and cozy, very central located. That's why the loud streets are around and if you are a sensitive person , it can bother you at night. But for us it was no problem. Unfortunately we found mold area under the windows and we informed Susana. She is going to make a special treatment to remove the mold. I think that the people who had a mold allergy and health problems with lungs should ask Susana if the mold is removed before they book the apartment.
We liked the city a lot and a very kind and helpful people there.