Marcos was very welcoming and attentive. While he was unable to be there to let us in, he did all he could to ensure we had a smooth arrival - which we did. He likes to meet each guest and ensure they have the best advice, which reflects his care for visitors to the city. He made some excellent recommendations to us including things to do, Port Houses to visit, and places to eat outside the tourist district. The courtyard has a great view of the river and is a peaceful place to hang out at night after a day in the busy city. We liked the location since it was out of the touristy area and provides a more local feel to Porto. Very easy to cook your own dinner (if you're on a budget) with a BBQ in the courtyard and good quality kitchen appliances. I would recommend a stay.