Prompt response to any queries we had. Access was really straightforward. Spotlessly clean. Excellent location to train, metro, restaurants... within walking distance of all the attractions. Nicely furnished with everything you would need. Comfy bed. Airy room. Nice power in the shower. Can experience noise from street at night due to its central location. Windows don’t appear to be double glazed but I expect there is a preservation order on the beautiful old windows. The noise from the street below is a small price to pay for such a terrific location, ideal for a couple. Just bring earbuds, problem solved. Would stay again.