Carla was amazing. We messed up our plans in Porto and she was kind enough to take our booking at last minutes notice. She picked us up by car and we had a very nice chat on the way. The apartment was very nice and its location couldn't be closer to the heart of Porto. Later one night Carla treated us to a delightful wine for which we were grateful for. Overall, our experience was enhanced through our stay and interaction with Carla.