Aida was extremely helpful. She helped us make sure we had all information prior to arrival, had someone take care of our check in and organized for our transportation for our return flight. Everything was absolutely perfect. The kids (2 and 3 years of age) and the adults enjoyed themselves. Porto was our favourite destination and Aida's home was absolutely gorgeous! The location is great (5 minute walk to the metro) close to markets. The place is huge and has an amazing patio area.