Mario has been really helpful and his response to my messages were quick. He was so considerate that he made sure I checked in. This place is at a perfect location, I can’t stress this enough :) Close to all attractions! Although I do know Portugal is full of hills and stairs, I would advise people to take note we have to walk up a rather steep hill and 3 flights of stairs to reach this place because the room is on 3rd floor (as stated in the description). So to those who are not physically well or with big baggages I wouldn’t recommend it otherwise it’s perfectly fine. The room is small as shown in the picture but clean. I’d rate the cleanliness 8 out of 10 as someone who has OCD. Overall, it was well worth the money and I’m very glad with my stay here!