Catrina was very warm in her welcome, and very informative about what to see and do in Porto. The accommodation was ideal for our needs, being very close to the metro and railway station. Our room was well equipped, and we were especially pleased to see there was a heater in the room, as it was not particularly warm during our stay in Porto. However, this did not prevent us having a good time there. The room and other facilities were very clean and tidy.