Pedro, who works with Laura, was incredibly helpful for our entire stay and met us when we checked in. He was also able to help us book taxis for our very early morning flights and helped with flexibility around check-out times. The AirBnB itself is one of the nicest I've stayed in and was exactly as pictured. It was approximately a 20-minute walk from the AirBnB to the downtown area and also a 35 minute bus to the beach. For anyone traveling to Porto, this is a great place to stay!