We’re very unhappy about this stay. We choose this apartment because it looks very on point, comfort and we really looked forward to a more luxe stay. When we arrived there was cat urine all over the patio. Also a cat that was trying to come in the apartment all the time. Probably the visitors before us had fet him because there was placed catfood in our patio. We sent the host a message and they right away came to clean up, very nice. Unfortunately after that, we saw that the apartment itself was also cleaned very bad: there was hair and dust everywhere and the shower was broken. It didn’t fit in the ‘grip’ and so it was falling all the time when you showered. Old hair in the drain, mold everywhere on the tiles. The place was just not cleaned very well. We reached out to tell the host but they never replied. We found this very weird and disturbing. Definitely the price doesn’t fit the state of the apartment and how dirty it was. The most disturbing for us was that the host just ignored us and this really didn’t did good to our trip in Porto. Very disappointed. Also good to know: the glass in the windows and the walls are very thin. Would recommend earplugs otherwise you just simply can’t sleep. At night you will hear your neighboors walking and talking and the street is a very populair party area, so lots of screaming from tourists. Overall a very disappointing situation and please search for a different stay it you want to visit Porto! Afterwards I contacted the costumerservice for a refund. We were very happy that we got some money back and that the customerservice agreed with us. Really unprofessional and rude: Tomas started sending me private messages that he not agreed, even though airbnb itself decided we were in full right. PLEASE DO NOT BOOK YOUR STAY HERE!