Picking up the apartment keys is at a different place than the apartment is located. Pick up was on time and went well. After arriving at the apartment, we were surprised by dirty towels placed on the chairs. When we wanted to go to sleep, we found that the bed sheets was dirty. It was definitely not washed. It had stains and hair everywhere and stuff. I wrote a decent message on this trouble. I thought that someone would solve it as soon as possible and bring us (next day at the latest) clean bed sheets. They wrote me a message asking me to send a photo of the dirty towels. That wouldn't solve really dirty sheets. I have never written a bad review, I am happy for any modest accommodation (for example I don't complain about the fact that we paid three people and had two chairs).
But this time I'm really disappointed. I am giving three stars because the first communication was fast, we had a roof over our heads and the apartment is in a beautiful location.