At first this looked like a great Airbnb to stay in, due to the location and reviews but after a couple of days, it was clear that this was a poor choice. In the beginning there were some small things, the apartment smelt like cigarettes, the floors were dusty and grimey but thought okay, maybe it’ll be okay. At night I realized that it gets really loud because it’s beside a busy street, but even with a closed window it was as if we had the window wide open. Then on the second day, I turned on the kitchen tap to realize it was broken and sprayed everywhere. I contacted the Porto Concierge but realize there were 4 different numbers they provided, 2 of them didn’t even receive my message. They finally replied and said they would send someone to take a look at this but wasn’t sure when, just said “afternoon” the person came around 7pm. I also had a light on the induction stove and thought that it was on, but then after pressing the buttons I realized there’s no off button on the stove. Confused with what to do, I downloaded this house app they recommended that would explain everything you need to know about the apartment. The app crashed and didn’t load. I contacted them again, and the person on the other end had no idea what to do or how to solve the problem. They suggested I leave the stove on and leave the house so someone can come and take a look but I was not comfortable doing that. They ended up telling me to turn the stove on/off by shutting off the breaker, it was ridiculous. This place wasn’t particularly cheaper, the location but was really good but I wouldn’t stay here again if I come back to Porto.