Andre was awesome and an excellent communicator too with clear and concise quick responses. He was always available to clarify queries and even went the extra mile of helping us carry the luggage up the stairs (heritage building hence no elevator). The apartment was fabulous and my wife, son and I loved it. Andre maintained the place well and added a lot of thoughtful touches and amenities to the apartment. The living room had large openable windows looking into the street and a quaint interior balcony. Washroom was nice and clean and had contemporary fixtures. Great location too with access to good restaurants. For safety the main door is like Fort Knox.. :). Great value for money and don't think twice!!