I had a great stay at Manuela and Pedro's place. Manuela was out of town, so Madalena did the check in/out. She was very nice and friendly! They were very accommodating with my check-in/check-out schedule. I had an issue with the internet one day. Because Madalena works at the store downstairs, she came up right away and resolved the issue in 15 minutes! The apartment was in an excellent location. Right up the hill, less than 5 minutes walk, it's the Sao Bento Train Station and Metro Station. If you are taking the Autna bus, the stop is only 8 minutes away, so convenient! If you walk down the hill for 10 minutes, you'll reach the Douro River and Ribiera where all the bars and restaurants are. The apartment itself was very clean and spacious. The bedroom was huge!! I also used the laundry room in building and it was very easy. It has a washer and a dryer - 6€ to use the machines, 9€ to use with detergent. I'd definitely recommend staying with them!