We were given the wrong # for the lock box where the key was to the apartment- it was very hot and no phone or WiFi service available which we had to then find in order to call him to find out the RIGHT code. The place is nice but VERY HOT. He promised to have fans delivered and never did - never apologized. One room locked the people on so they had to go out through the terrace. My questions to him by phone and message were never answered . The place was expensive and communication was bad at best. It’s a comfortable apartment but I never had such non communication and was not happy about that. I’ve traveled a lot and this was a real problem and frankly over priced.