We had a wonderful time in Porto, and the apartment was great. It was clean and well appointed, and the location was excellent. Francisca was very helpful and answered our questions (sometimes silly) without hesitation. She let us leave our luggage in the office since we arrived early, and messaged us when the apartment was ready. She coordinated transportation for us when we left, which we really appreciated. Overall we had a wonderful stay and I would recommend the apartment to anyone visiting Porto.