I really enjoyed staying at this apartment. Joana did a great job communicating the check-in/check-out processes to me, and also provided some things to make the stay especially nice (Nespresso maker for a quick caffeine fix, a map with circled sights to see and places to go, a fan upon request, easily-accessible outlets via extension cords, etc.). I initially struggled with the key and lock on the door to the apartment, but only because this was the first of its kind I had come across (doorknob does not turn, but you turn the key several times until the lock pops and the door opens). There was no shampoo available, but the entire apartment was nice and quiet while also being centrally located. I would recommend this place for anyone coming to Porto for a short or longer stay!