Joao was very welcoming and helpful with our bags getting them up the stairs (we brought a lot), our check in was however quiet late, 4 hours from when we are able to check in. Joao, I found was a little bit rude to my friend but understand maybe that was his sort of sense of humour, however he gave us heaps of suggestions on where to go and so forth. He was very attentive and was around the house quiet a bit, being he lives in the building. I found the washing machine situation a little frustrating as we chose thinking it was be in the building but actually was just at a location close by. Sort of made me feel a little uncomfortable was slightly inappropriate at times (patting my leg tattoo). The apartment is a really good location with lots of nice food near by and can do most things on foot, the house is really big and has nice terraces, and private rooms that you can lock, the front foyer to the building had a broken door or never seemed to be shut, wasn’t so much of and issue from myself and my friend, but could possibly be for others. Joao also let us leave our bags in the house at check out while we waited for our film to be developed as it took longer then expected.