The whole stay was made very easy for us. Chris was flexible with leaving our bags early and picking them up late so we could make the most of our time in Porto. Compared to other Airbnbs I have stayed in I would also say this one was great value for money. As it was Halloween, Chris left us a small pumpkin shaped bowl with some chocolate and sweets, a small touch that made us feel welcome. We were able to contact her via Whatsapp during our stay. Overall, a very easy stay, very clean and comfortable, huge bed, good value.