This is our second long stay in Porto. Anna met us at the apartment and gave us the keys. Later, after looking around the apartment, I noticed there was little information on how to operate the television(operations in Portuguese). We could never get the Netflix or Prime to work. We had three adults staying for nearly two weeks and we each got one bath towel. This apartment is set up for short stays or guests who intend to eat most meals out. There were a few small packets of salt and pepper and a couple packets of sugar. No spices or cooking oils. There was one dishwashing tab and no soap for the washing machine. We spent additional money to supply many of these items. Anna was very responsive to questions I had but I felt I had to contact her too often. This apartment, like many in Porto, is near properties undergoing extensive renovation. The windows do an excellent job of noise cancelation but the ceilings/floors do not. We heard our neighbors nightly. Also, the clothes washing machine in the spin cycle will literally shake the apartment as will it when your neighbors use theirs. The location is close to many attractions, shops and restaurants. The apartment is furnished well.