Eugenia made us feel very welcome when we arrived - her advice about what to see & where to eat in Porto was appreciated! She also kindly waited for us as our flight was delayed 3 hours. The Port gift was a lovely touch too. The apartment was conviently located and bright & airy - just not a lot of room in the bathroom! Also, there is no washer & dryer in the apartment - instead it's a laundry service they offer. Would stay again if in Porto.