The apartment was missing pillows for the MBR and sheets and pillows for the pull out. Also, there was a stain on the fitted bed sheet of the pull out bed. The place was very claustrophobic with only 2 windows. I was not happy and sent a email to Barbara to asking for pillows and fresh linens which was done promptly the next day. I asked to be placed in another apartment and was told in a less than professional manner there are none available and my family is free to find another place, which was not possible on such short notice. The place was also a train ride to the old town. My advice find a Airbnb managed by real people not a uncaring faceless corporate entity.