Sofia was great from before to after our stay! The check in was seamless, the keyless entry was very neat. Just wish we were able to use the app without wifi/data use. There was flights of stairs and be sure to use the lights going up, it can be dark. The place was clean! The housekeeper forgot to do one thing, but she came and brought us treats. She didn’t need to but that was such a nice thing. Sofia offered us many great suggestions and things to do/where to eat. You must try francesinha! The only thing that was tough was the dog that kept barking at night but other than that, it was quiet. Thankful for Netflix and wifi! Sofia, thank you for the stay I will contact you when I come back! Namaste!