The apartment seems to have started off as a really nice place but has become a bit rundown over time.
There were issues with basic features - e.g. the window in the main room was broken and couldn't open, and the outside lights caused the electricity for the entire place to trip. Also, the apartment was in need of a proper clean - marks on the wall, dirty couch, dirty extractor fans, balcony hadn't been cleaned properly in an age, layers of dust on some of the shelves, cobwebs hanging from the ceilings etc. I'm guessing it just gets a quick wipe down between guests, and isn't cleaned thoroughly at any point.
Communication with the company was good. They did offer to send a cleaner/electrician to try resolve the issues while we were there (we declined as it was more inconvenient than anything).
It should be noted that the balcony outside is mainly looking out onto a very dilapidated building which has scaffolding and material hanging off it, rather than the main street as you might guess from the photos.