The apartment is very nice & comfortable and has everything for a short stay. It is located in a good area and it feels safe around. Within a 15-20 mins walk you're right in the centre or promenade of Porto. Overall we had a good stay. The apartment is managed by an agency (not a private person) and at first we didn't like that we had to go ourselves and grab the key. We didn't see that detail upon our reservation. But at least we could leave our bagagge at their office before and after the check in.
The agency customer service needs to be improved. They were not welcoming or friendly at all (except for the man with glasses who gave us the keys on Sunday evening) and when we went to pick up the luggage they litterally didnt answer to our "hello" or "bye- thanks a lot" greeting. Totally disappointing in that sense.