Our stay in Ana's apartment was a truly uncomplicated one. We got very thorough instructions for the late check-in and what to consider whilst staying in the apartment. This way we got without complications to the apartment and we got a good feeling about the communication with Ana which was immaculate. Also, the apartment looked exactly like the pictures in Ana's add, everything was clean and over Christmas we even had a little Christmas tree. I want to add that Ana has been the sweetest host that me and my sister have had!