João was prompt in all communications, and there to meet us when we arrived even though our train was somewhat delayed; the apartment is very centrally located, close to the train station in Sao Bento, and a close walk to Ribeira. There were a few extra charges - 10 euros for the pull out, and 12.50 euros for heat, and while the two bedrooms heated up with heaters, the main room did not. The windows off of the living room are beautiful, but noise does come in at night. Nonetheless, the location was great, and Joao attended to our needs well.