Ana is an excellent host. She was very responsive to my questions and requests before and during my stay. You can tell that she is very thoughtful with little touches here and there. As another reviewer mentioned, I found a welcome sign and a bottle of red wine waiting for me. I had trouble with hauling my luggage up the stairs and Ana offered to deliver them for me - both checking in and out!! (Pls don't ask her to do that. I'm an old lady and have trouble with stairs). You most likely can't avoid stairs in Porto as most buildings (except for hotels) don't have elevator. The location is a blessing and a curse. It's right across from Sao Bento train and metro stations. If you plan on taking a lot of day trips by train, this is perfect. The curse part is the steep slope that you have to climb to the apartment. Urgh...