Francisco was an excellent host - easy communication and check-in. This place is really charming and in a great location. But I cannot give a perfect score because I had a few issues, which Francisco was very sympathetic to and quick to address. There was very little heating and the apartment was so cold my nose was cold to the touch and to be comfortable I had to wear my down coat inside. It was colder inside the apartment than outside. Francisco did provide a small space heater, but it barely cut the cold. The bed was very warm though, so I was not at all cold during the night. The other issue was there was some mildew in the bathroom. Francisco has addressed this issue with his cleaning team and I'm sure the place will be immaculately clean from now on.