Tomas sent us several email messages. He was proactive in making sure we got the key to the apartment and his telephone number. There was a book he had made with listings of useful information like restaurants, bakeries, etc. There were also maps of the city, etc. The location was great! The small street is pedestrian only which we found charming. We were able to walk to everything, no car needed. The Apartment was just as described. We really liked it and always felt comfortable, it is sunny and light. The kitchen was fully stocked. We just made coffee and got great bread from the bakery less than a block away. The only downside was the party noise each night. There were people in the street singing and having lots of fun all night up to 4 and even 5 am.