We flew in from the US and arrived early to Porto around 11AM. Eugenia and Carlos had tenants before us, so they let us know a couple days beforehand if we could check in early (around noon) or if we had to wait until the actual check-in time. Luckily, it worked out that we were able to come right after our flight. Eugenia and Carlos were so gracious to provide us with chocolates and port wine, as well as give us many brochures and a handmade guide to the neighborhood. Their recommendations were perfect - they told us about both the touristy and non-touristy way to explore the neighborhood, and were honest about what is good to see in what kind of weather (we came during the off-season, and also during a very rainy week!). The apartment was spotless, great location (we walked the whole time), and the fresh bread, jams, and coffee were clutch on the rainy mornings. Check out was quick and Eugenia sent us a message around noon wishing us well on the next leg of our journey. Everything was as listed, if not better - Thank you to the couple for wonderful accommodations.