We were in the Mainsail room on the first floor. It's an enormous room with three tall french windows giving a spectacular view of the Douro river, the Ponte Luis I bridge, and Gaia on the opposite bank. We felt like the lord and lady of a manor. Though there are no staff on the spot, they respond instantly to phone calls and are very friendly and helpful. There are many riverside cafes and buskers very close by. The city centre of Porto and all the main sights are up the hill or just across the river. All in all, a great place, but with some small inconveniences.
Please note that the TV and Fridge are both in the big box. The literature does not tell you that.
There is no kitchen and/or common living area (the literature we got said there was).
The check-in time is 16:00hrs. Those who are early need to keep their bags at the GuestReady office on Rua 5 de Outubro, which is 4km away from the room. The check-out time is a little early: 11:00hrs.
For two people staying two days, we were given only one fork, one knife and one spoon. There were only two tea bags, two sachets of Nescafe and two of sugar – there should have been four of each. There was no dairy creamer; a lot of people (like us) want milk or dairy creamer in their tea/coffee.