Terrible experience. They did now have keys for me. I got into the building because the neighbours opened the main door. I got into the apartment because it works with a code. But once in the apartment I could not access my bedroom as it was locked and the hosts did not have a key available as the previous guests lost it.
The hosts cancelled my reservation at midnight after an hour of looking for the keys.
I had to find a hotel in the middle of the night for double the price.
They host first kindly agreed to pay for the hotel and I kindly offered the host to keep the fee payed for the room I did not use.
However the host then decided to cancel the reservation, refunding me for the room which covered 40% of the hotel fee, but nothing else.
Shameful behaviour.