Luis and Eugenia were extremely nice and helpful throughout the process. They checked us in around our schedule. They told us the oven fan wasn't working and offered us several other apartments to choose from (even though this wasn't a problem for us). They left a small bottle of port for us. They helped us find a cheaper place to park our car for a few nights. Location is great, the building is great and they are great. The only thing was the very loud construction noise right outside the building but that's clearly not their fault and probably already finished. A GREAT option overall!