Although we did not meet Hugo himself, the lady who presented us the house and her mother were extremely friendly. They owned a shop right under the apartment and we're always there to answer any questions. The apartment is impeccable and so much more spacious than the pictures make it look! The location is also great -- a few steps from the cathedral and 5 minutes away from avenida dos aliados and Praca de liberated. Everything is walking distance to the apartment.