Luis was always very helpful. From the emails before we arrived with metro instructions to the flat, to meeting us at the closest metro station and escorting us to the flat himself.
He pointed out all the relevant info and helped with maps and directions to things we asked about.
He was very helpful explaining how the transport worked, buses, trams etc and also walked us to the local small supermarket to show us where we could buy any provisions.

The flat was exactly as it appeared in the advert and looked exactly like the photos and the location could not be better! Easy access to everything.

We LOVED Porto and LOVED the flat - the balcony overlooking the river and the bridge is the best part!! I miss it already... :)