The management team is the worst I’ve ever seen. We booked for 4 people, but bedding was only provided for 3. They only provided additional bedding the next day, but no pillow. Wifi password in the unit was incorrect, and I had to contact the team again for right one. I asked if they’d consider reducing the price in light of this, they said they would get back to me but are now ghosting. It’s a shame that a decent unit is being so seriously mismanaged by a company like this — it appears they run over 300 units in Porto alone, so expect awful service.