Had a lovely stay, picking up the keys was easy enough, communication was great and the place was very clean! The unit has pretty much all you would need, the extra bedding for the sofa bed was easy to locate and they even gave some soaps if you had not brought your own. Only trouble I faced during my stay was some poor drainage from the bathroom sink and shower, other then that, it was all good. Great location and overall good value for the money, would definitely recommend!!