The host (Joana and João) were really kind and helpful with everything, we had no problem at all communicating in any language, they even helped us making some plans around the city and gave us some tips about transport. The flat was centric and nice.
However, pictures shown on the app weren't accurate, it had less furniture (specifically in the living room), some of them not very suitable for using (broken chairs, bedsidetable drawer, WC...) and we didn't have any disinfectant products at reach so we couldn't clean the bathroom or kitchen efficiently, which would have been nice as the Covid-19 situation is still around.
Over all, the experience in the apartment was nice and the towels and beds were fresh and very comfortable.