Susana was incredibly friendly and helpful. She even called us herself to our Ukrainian cell on the arrival day because we were offline. She was very responsive. We liked her as our host and the flat - the location is very nice, it's quite close to the center and at the same time the neighborhood is rather quiet. The nearest metro station is quite close so you can walk your way down to the center and then climb back up by metro, which is rather convenient. You can find a free parking spot not far from the building so it suits those who travel by car vwry well. Flat is cosy and we've really enjoyed our stay there.