I was very excited to stay at this airbnb . I was contacted a day before arrival regarding my check in. When I arrived from the United States, there was no running water nor the air conditioner was working. I called the administration and was told that they were aware of the no running water days prior to my arrival . This was NOT communicated to me prior . I was told I can get a partial refund and that someone would come out maybe the next day. As a current airbnb host , I would never put my guests in this situation and immediately communicate any issues . I got a different airbnb and a refund through contacting airbnb. Issues come up and I understand but not communicating is unacceptable .