The 1st day we found unwashed dishes in the kitchen, and fridge was full with used items. In the night we went to bed and the heater was not working, luckily we found portable heater and we survive with that. Bed matters is worst we couldn't sleep well to be honest my wife she used to sleep on the ground with extra blanket.
We paid for cleaning fee but in our 9 days stay no one came to ask us even if we need made service or anything. Its like we are in open jail. Its 3 bedroom suits with only 1 shower area where everyone takes shower and ridiculous thing is no one came to clean that just imagine if 6 people are staying in apartment and they use bathroom for 9 days without cleaning service.
I'm Hotelier since 2016 I know hospitality, I was expecting Airbnb is a kind of hotel and guests are prioritize, however, after my experience I came to know it's just a room with zero service. I used Airbnb 1st time and that was my 1st and last time.
If you are charging people pls be a good host.