It was a beautiful apartment with a huge balcony that had a really amazing view. The bathroom and bedrooms/sheets felt like staying in a 5 star hotel. Also, we had to change our travel plans and stay longer in Porto on short notice, and Claudia helped us switch to a new apartment and was extremely helpful and accommodating all around. She also went above and beyond to set us up with a ride to the airport on Christmas morning. Highly recommend!