We were sent multiple emails, asking us to fill out forms about our arrival and travel details in the days leading up to the check-in, only to wait in the sun for over an hour after the agreed check-in time. We needed to send multiple messages to find out what was happening with vague responses about an alleged issue with the code system. Meanwhile, cleaners were going in and out of the place and clearly still preparing the place. While the apartment was exactly as described, you’re not likely to get much sleep. The bedding was incredibly itchy and the flooring in the apartment above makes every step feel like we should be bracing for an earthquake.