It’s a big spacious duplex flat, comfortable for up to 4 people. Good location within a walking distance to the center and some supermarkets close by.
Checkin with Porto Concierge and communication was fast, polite and helpful.
Unfortunately a lot of things are broken or unfinished, which makes it annoying during a longer stay (we stayed in the apartment for 3 weeks), i.e.:
fridge leaks water
door handle of the washing machine is broken
dish washer doesn't wash dishes properly
chairs are mostly half-broken
immersion blender broken
one side of the toaster burns the bread immediately
window in the living room can't be fully closed
no kitchen towels
no lids for pans
Cables sucking out of the ceiling...
There were some cleanliness issues as well, huge pile of dust in some areas, that were definitely not cleaned in month and vacuum cleaner hose was broken too, so we couldn’t even clean properly by ourselves.