This was my first trip (of what I hope will be more) to Porto. Staying a The Loft was a great decision because it was centrally located to all the locations I planned to visit. I was always a short walk or car ride away. And there were great restaurants and a nice supermarket only 3-5 minutes away. Plus after a long day of travel, having an elevator to move all your heavy luggage up into the apartment is an amenity you want.
The apartment was very clean, I loved all the natural light and interior design concepts that incorporated plants. Susana was very professional, communicative and friendly. I appreciated her patience in waiting for my friend and I to arrive as we got lost while driving around Porto. Once we arrived, Susana saw my stress factor was high and we were backing up traffic in our attempt to park. So she sprung into action helping us load in the luggage out of the car and into the building. Then assisted us in contacting Hertz to let them know we were on the way. In essence, if you're heading to Porto, do yourself a favor and book this apartment. It's worth it.