I was unable to fly into Porto due to the stomach flu, so had to modify, and then ultimately chose to cancel my reservation with Jorge altogether. He was incredibly kind, empathetic and understanding throughout all of our communication. Upon booking initially, he was warm and inviting in all of our exchanges, accommodated check-in at a great time and accommodated a few requests. Upon having to modify and cancel, he was patient, flexible and generous. I'm so disappointed I wasn't able to visit as the apartment looks so nice. Jorge seems like a wonderful person and I'm certain the apartment is a reflection of that. Don't hesitate to book :)