Rosa & her family are very friendly & welcoming & if you have any questions or need anything they will help sort it out for you. The apartment is perfect & full of character. It is spotlessly clean, comfortable bed & the view from the apartment is amazing. The bathroom has a shower over the bath but you are unable to put paper down the toilet. There is another conventional flushing toilet off the balcony. The apartment is in a good location in a quiet side street off the tourist trail. Easy access to good restaurants, a lovely bakery, mini supermarket & approx 7 mins walk to Sao Bento station. We were able to store our luggage with Rosa once we had checked out & she organised a taxi for us to the airport. We would definitely recommend this apartment. Thank you Rosa