Daniel and Lauren (and all the staff) were really kind. I have arrived not feeling well and had some issues they were really understanding with. Room was a bit cold and humid but had great AC (heating) and cleanings to help with it were offered. Asked for a new kettle as old was damaged and it was subbed in a good timescale. Met some good friends even though I stayed only 1 month. Practiced some Portuguese with Brazilian guests, went out during weekends with other friends.
There's a problem with the bathroom smell, so need to keep the vent on, but read before leaving they'd be making improvements.
I really thanks the staff, my start in Portugal wasn't the greatest (for totally unconnected reasons) and they were really nice to me, this was only overall a very good solution to the renting issues in Portugal.