We had an excellent stay at this place. The very friendly staff organized a taxi transfer from the airport and also provided the facility for our one year old son (cot with very lovely linen and IKEA high chair). The staff's office is just next door so we could ask easily if we needed something. The location is good for exploring "old and new" Porto. We very much enjoyed the terrace and 'garden' with artificial grass, which we shared with local feral cats. Our son loved both them and the friendly seagulls. Next time we would prefer a flat on a higher floor (there are 4) to have the better view. We highly recommend this place.