Bed sheets were not new when I walked in, it was not clean and had to request for it... ac/heating was not working but did not bother to call about it as weather for me was manageable. coffee machine was not working. overall I have stayed at other guest ready locations before but I feel this place was little far from main location and for the same price can be closer to heart of tourist attractions. They were very quick to respond though and replaced the bedsheets.