Maria was absolutely wonderful. I had to deal with missing luggage at the airport on the day of arrival. Maria talked to the person at the airport on the phone and helped me deal with it. When I arrived, she gave me some of her dresses so I have something to wear in case the luggage didn't arrive that day! Throughout my staying in Porto, they both helped me so much and answered any questions I had so promptly. Thanks to them, I had a wonderful stay in Porto. Also the place was very clean and had everything just as described. I will recommend them to anyone. Thank you!