I was unable to enter the flat because the host gave me the wrong code for the lockbox key.
They later lied about it, claiming that the box was stuck. I can prove this with a video I made.
It was midnight and the host did not reply until the next day, so I had to find alternative accommodation at short notice.
Another person in my position might not have been so lucky, and may have had to spend a dangerous night sleeping on the street.
The host did not ask if I was safe or if I found somewhere to stay. But they didn't forget to mention their late arrival fee!
Avoid properties managed by Host Wise if you possibly can.