This apartment is very nicely located and is a big space. Slightly dated, but good enough. We were 2 families (7 adults and 5 kids). Our first issue we encountered was during check-in. I requested the host a week before to let us keep our bags in the apartment at 1pm to which obliged, however when we arrived, the property manager said she had no record but sent over the driver with the keys and said the beds would be made by 4pm. We dropped off our bags and went out to get a bite, got back at 3pm to a messy place. When I called her back she said they were delayed and the place would be ready by 4pm (check-in) time. The cleaning person arrived at 4pm and finished at 5:15pm.
Then at night the apartment temperature started to drop, being an old apartment, you can feel a draft on the windows. The back 5 rooms of the apartment were quite cold. I called to request for space heaters, since we couldn't find them. The driver apparently came by and knocked on the door and left because no one answered, without a heads-up. We were in town for a wedding and had events planned for the 5 days we were there. The next day we were out for move of the day and came back to no heaters. I thought of reaching out the following day since it was late. But the temperature dropped again and my 3 year old son developed a bad cough and a fever. At around 11pm I followed up and she told me about the driver stopping by and leaving. I was surprised as to the nonchalance to the situation like I was supposed to follow up and that we were on vacation and are expected to wait in our room for space heaters in the evening. The property manager started getting frustrated with me about the request and claim that the electricity power in the apartment cannot support 6 space heaters. Then via WhatsApp started claiming that I showed up early to check-in without notice and expect the whole apartment to be cleaned in 20 minutes and expressed quite a bit of frustration that I was making her look for a space heater at 12am. That I would get a good night's rest and she wouldn't since she had to locate heaters for me. But when I told her about my son being sick, she was kind enough to have the driver bring over 2 more heaters at 2am.
Less important to the whole mix, the apartment didn't have toilet rolls and hand soap, but this is less significant compared to the host of other issues we had above.
Wouldn't recommend this apartment during the winter months for sure.