Really good communication, although they didn't let us know what time we could check in until that time on the day. The apartment is as good as it looks in the photos, really newly refurbished. The location is ideal, you're 5 mins walking from the cool bars and cafes. The location of the flat itself isn't IDEAL, as there's currently building work outside (which you can't hear), quite a few homeless people living right downstairs, and just outside the door seems to be a taxi rank which is a bit disruptive sometimes when coming in or out. Also while the apartment was fantastic, they lacked a few small touches - they only gave us 2 coffee capsules between 2 people for 6 nights, they provided a tiny sachet of washing up liquid, and the bin in the kitchen was super broken. I would definitely stay here because it's got a really nice energy but just a few points hopefully they can improve for the future :)