Honestly we didn’t have the best experience. The day before our arrival the host told us the toilet was broken and offered an alternative apartment. It was fine for us but got sent the wrong address and since we arrived in Porto at 1am we couldn’t self check-in. We had to find a hotel nearby at 2am and many places didn’t have availability. The one the we found was expensive but had no choice.
The next day the host offered a refund for the first night or a full one if we wanted to cancel but with such short notice it was impossible to find another place with our budget. No discount or compensation for the pricy hotel was offered. We accepted the refund.
The apartment was okay. Very good position, close to restaurants bakery and cafes.