You know, airbnb service is usually standard and easy. Half the work is done by location. The real test is if something goes wrong, and especially if something breaks at Easter Saturday.... it happened to us.
And J (Carolina's father) took our call and fixed it within hours, we left in the morning and by noon it was fixed!!! I cannot even guess how he managed to do that but he did.
This is what I call - care and service. this is the real deal.
Highly highly recommended!!!
thank you