The apartment itself was tight compared to the other airbnbs we have stayed at but it was functional overall. Close to Sau Bento station it was quite central and had everything you needed close by. Our only issue was with their internal team who provided an incorrect arrival time to the concierge that was assigned to greet us. They told him 2:30 when the arrival time was 3:15. They also did not tell us where in the building to meet them and to us and to call them when we arrived but we did not have a cell phone so had to hunt for a payphone for 20 mins. Finally when we reached them they said he was in the unit and would come down. He was not in the unit, he had gone to another site so it was an hour before we got in, and a bit frantic as not sure if anyone was going to show up. When he arrived Joao was very pleasant and helped register us, helped give us tips about the city and made sure we were comfortable and from there our experience improved. My only tip to other travellers is to be specific when communicating arrival times and where you are going to meet the concierge. Overall, a good unit for the price and has everything you need for Porto and I would consider staying here again as now I know the drill.