The room was comfortable and clean, though it did suffer from poor noise isolation. I could perfectly hear the people and vehicles outside, which were very loud the majority of the day and well into the night. The room is in a nice location near a subway station and services.
This wasn't where my negative review comes from though. The problem ended up being easily ignored over my stay to be honest, especially since I spent so long outside. What I was disappointed by was that FLH is clearly quite understaffed. I needed to go to the Welcome Center twice and both times I had to wait for someone to arrive because they were working on a room elsewhere. One of those times I ended up waiting more than an hour, the other 15 minutes. I don't know the source of the problem, of course, but fix that and the room would be pretty great.