Before arrival, Filipa contacted us about the check-in time as Pedro was out of town that week. We could choose the check-in time just as we wanted which was really great considering we had already stayed in a hotel in Porto the three days before. When we arrived, Filipa was there just finishing cleaning and we were welcomed very nicely. She gave us her phone number and told us we could call or text anytime we wanted. We found out the other two rooms weren't rented and we even could stay the last day as long as we wanted because our bedroom wasn't rented till the day after. This was really great and gave us and the calmth to do whatever we wanted for the days we were there.