Because of a cancelled and rebooked flight, I was a couple of hours late to meet with João. By the time I managed to access the internet to let him know, he had been waiting for over 45 minutes. Still he was very nice and accomodating and had someone waiting for me when I arrived so I didn't have to wait to get in. Great servive. The appartment is super clean and modern. Very confortable and central. The location is insanely good. I'd recommend to anyone who can make a flight of stairs to get to the lift.