Our family of 4 (2 adults and 2 21 year olds) stayed in this apartment from December 20-22. It was lovely and just as described. The host arranged for airport picked up. The driver brought us directly to the apartment and helped with our luggage. Pedro met us at the apartment and showed us around which was extremely helpful. He also gave us great restaurant suggestions and nice out of the way places to visit. We were able to contact Joana and Pedro with any questions or concerns durning our stay and they responded promptly. The apartment was in a great location and made it easy to access all areas of Porto. We thoroughly enjoyed our stay and visit to Porto.