Check-in was terrible. We were running late due to no fault of our own (taxi service in rural Portugal is not exactly punctual or reliable), and instead of being accommodating the host accused us of "wasting his Sunday" and made us wait out on the street with all of our luggage which was an obvious move to spite us (directly on a very busy street, loud cars and buses driving fast, on a tiny sidewalk, and many sea gulls circling directly above and crapping all over the place). Followed by arguing with us as a greeting when he did arrive. Will never book again with this company.