Catarina & Alexandra were INCREDIBLE. They went above and beyond to make sure our stay was comfortable and easy. Catarina spent over an hour telling us about all the foodie hot spots, cool bars and cultural things to do around Porto and every place we went that she recommended did not let us down. I got incredibly sick on the last day and we were supposed to check out at 11am but they kindly let us stay in the room until we had to leave for our bus. Would 100000% recommend.