The apartment is very nice, in an excellent position, but when we arrived and were greeted by the concierge Manuela (who arrived very punctually at the scheduled time) they had not done the cleaning (the apartment was really dirty, we found ourselves in difficulty to put down the things and at least take advantage of the bathroom) and she had no idea when they would arrive to proceed. Furthermore, once we returned from our first trip to the city, we found the apartment clean and tidy, but all the shower soaps were missing and two guests were given only one towel instead of two.