Jose and his team were very timely in their responses when issues arose during our stay at the airbnb. The location really cannot be beat, and the two spaces were functional for our party of 7. Unfortunately, the apartments were not ready for our checkin time, although this was communicated to us before we arrived. I think the cleaners were still working for maybe an hour after our checkin time. Also be careful about using the washing machine, it shorted out the electricity in one of the apartments. When this happened, Jose did walk us through getting the electricity back on and had a contractor out the next day. Overall, a very pleasant stay but requiring some flexibility on the part of the visitors.