We never did have contact with Hugo, we did speak to four other people, as the property seems to be operated through a management company. The other issue we had were the pigeons... cooing, sitting on the window sills and feathers throughout the house. Overall, the property was clean, but some of the beds were uncomfortable. For some unspecified reason we were not given the rest address until 5 hours before arrival.
The 3 bathrooms came in very handy.
Although I would reccomend this Airbnb, be aware that the photos are misleading.