The experience with Joana's apartment was perfect from beginning to end. She messaged me immediately after booking and was waiting for us when we arrived. She took the time to show us several places to visit on the map and also had a book with restaurant suggestions (many of which we tried and loved). The apartment was clean and cozy and a great place to come back to after a long day of sightseeing. The only thing I would suggest would be to bring ear plugs with you. The walls are pretty thin and sound from the other apartments travels. I wouldn't let this deter you from staying here, just be prepared. Overall we loved staying here and would definitely come back again!