Communication with Ligia was very smooth. We stayed with 5 women and wanted our own beds, which was no problem. An extra bed was available. The appt was very clean and it is exactly as pictures suggest. location is everything they say...so this appt is among the best you can find. Ligia is friendly and helpful. We enjoyed Porto a great deal, also thanks to Ligia and the perfect spot to stay when you are in this wonderful city.