Cristina was very accommodating and responsive. The location is incredible and the space was very much as expected. We arrived on a hot day and Cristina had set the AC prior to arriving in order to ensure a comfortable arrival. We enjoyed the place and Porto so much we asked to extend an extra day and had no issues.
I would highly recommend a stay here. Also, stop by the shop below to grab some wine and local cheeses. The restaurant recommendations were spot on!