This is my first review and I will try to be as accurate as possible. This apartment is perfectly situated and close to all that you may want to see in Porto within walking distance which is one of the reasons I chose it. We booked two night stay with Florinda who offered to provide transportation service to the apartment from the airport for 25 Euros we took her up on the offer and the driver was in prompt communication with us and picked us up without any issues. We were arriving early and asked if our luggage can be dropped off, she arranged for that without a problem and this was a great service. However once we actually checked into the apartment we noticed a variety of issues. First the bathrooms were dirty , smelly with mildew between the tiles and on the hardware, there were few towels and no hand soap to wash hands. I contacted the host who told me she does not provide hand soap ( even though it’s listed in the advertising and is common sense). She said that I can purchase it from her convenience store that is located few meters from the apartment. We obviously needed soap but decided that we will purchase it elsewhere. Also bathrooms faucets are too strong for the size of the sinks which causes the water to shoot out wetting the floor instantly, which we constantly mopped with the few towels we received. Moreover we noticed a giant ceiling stain in the hallway which was poorly painted over with a large area of mold covering it. This type of a stain was also present in another place in the apartment. In addition, the beds are simple mattresses frames and have no headboards. Our heads rested on the wall and pillows provided were like cardboards which made it difficult to sleep. Needless to say the stay was unpleasant we couldn’t sleep or shower. For the price we paid, we couldn’t have had two hotel rooms in the area that would have been so much better. Not at any point the host checked in on us to ask if everything was ok even after she and I had a conversation about lack of soap and towels. The only time we heard from her is when she contacted us regarding our departure time. This stay was very disappointing and I would not recommend it to anyone.