It was exactly like the pictures. They offered shampoo, conditioner, body wash, tooth paste, enough toilet paper, clean towels and linens, hair dryer, etc. They also set out a bottle of water and some Oporto wine for our arrival. The neighborhood is very traditional, quiet and nice; it is ideally located, very close to the city center. A big plus is that it has A/C (we were there on a particularly hot weekend). Would definitely recommend.