It is a shame because the room is beautiful and the location in the city is perfect, but we had a really bad experience with their service. When we were arriving in the room, it had not yet been cleaned. It was still full of the previous visitors' leftovers, trash, half finished wine glasses. So we went back to the reception and they told us it would be cleaned now, us being able to check in only 4h later. We were carrying very heavy bags and wanted to start exploring the city, so this was very unpleasant. When we asked for a price reduction, a later check out on our last day or any other kind of compensation, they refused.