The checkin with Luis was really straightforward as there is an office/reception in the apartment building. He gave us a map and a list of recommended restaurants and showed us round the apartment. The apartment is just beautiful - and it's huge! It's exactly as the photographs and description show, and the standard of presentation is fabulous - spotlessly clean, quality bed linen, really comfortable beds - plus some lovely quirky features such as the sloping floor in the living area, the interior windows and skylight, and the table made from a huge door found during the renovation of the building. As described, there are quite a few stairs to deal with but they're a small price to pay and Luis helped us up with our bags. The location is great - 5 minute walk from the train station and the same to the beautiful Porto waterfront, surrounded by shops and restaurants. We definitely needed the fans that were provided in each room and although it was also lovely to be able to have the windows all open, the noise of the traffic on the cobbled street below does travel upwards- but I think that would be the same wherever you stayed in Porto! We would definitely recommend staying here and we would love to come back again.