We were not given an address for the Airbnb location. If it had not been on Google maps, we would not have found the relative location, even Google was wrong. We had agreed with the host to arrive at 11pm, but informed him at 7pm that we would instead be there at 10pm. We arrived at the Airbnb which is much more out of town than perceived and the host was unresponsive. We eventually got in contact with the office with a number we found on Google (Airbnb one did not work) who said they would locate the person with the keys. We stood outside on the cold street for an hour until the host arrived to let us in.
The apartment overall was nice but lacked hot water. It got cold before even one person could finish showering. The heaters once turned on provided decent heat to the apartment.
The welcome center about 20 minutes did allow us to leave our bags after check out which was a nice perk, but after waiting in the cold for an hour on a desolate street nearing midnight, I would not stay again.