Cleanliness:
Unfortunately, carpets had a lot of dust. It was needed to put them aside.
Cutlery had food on it. Also oxidized even (!), confirmed later on by the host, which apparently he was going to replace for future guests.
Chairs/Sofa with some parts ripped and with a lot of stains/uncleaned, to which the host excuse himself because they where from a long time ago and doesn't come out, but that they were clean LOL some also smelled like mold.
Pillows of the living room had spouts.
There was no alcohol/gel! In these covid times it's clearly a very bad issue/thing.
Bed sheets were clean, at least.
Amenities/tools:
The faucets/taps had almost no pressure and some were leaking.
The host said that even though it was leaking or almost no pressure, some water was coming out from the right spot, so should be ok... I guess that's not what a host should expects to present or consider to be working correctly, but it's definitely not what a guest is actualling looking for (lack of pressure or leaks from other parts of the faucets/taps. I mean one pays to have good stuff and not so-so (kind of poor) manageable stuff.
TV was not working. Needed to call to fix, but even if it then started to work, it should have already been working as a host shouldn't be there to fix things.
Communication:
At first all ok/good, but then (maybe due to holiday season) it got totally unfocus and unrational, with asnwers safeguarding him/the place and contradicting what he said before, that he was ashamed for all the comments, but then to receive a money back he said no (when he offered an extra night in that place [which was not paradise for sure, in fact more close to hell]). So before he understands the place was not in propper conditions, but then he neglected any kind of compensation, saying that there was some kind of compensation already with the check-in flexibility (which in fact was a matter of a few minutes and was notified with time and had no problem at first), then that it was given a couple of hours (it was only 1h or so that it was taken in effect) more of check-out time. A disillusion, really!
Even though it was communicated with the host about the late arrival (due to train delay, not directly the fault of an individual) a few hours before the approximated hour that it was communicated, the host complained about it (for 30mins delay or 10 mins later than the hour range we agreed uppn), even with the host being notified/aware in advance (a few hours before).
The host/airbnb also said the place was not recommended to animals, but then he said it was forbidden. At minimum, ridiculous! We foudn it with the filter of allowing animals. So he's fault or airbnb's fault. We understood it was not recommended because of having a balcony on a "high" floor.
Location:
It's a ok/good location, but what the porpuse if then one tries to enjoy the place he/she paid for and not being able to enjoy it 100% as it should. The was not presentable and it might have been enjoyed 50% of what it could/should bring/present.
Summary:
I wish we could post some evidences (pictures/videos) to show better of one's disappointment. At first it was promising, but in the end it's not. One thought it with great expectation, but it was clearly a very bad disappointment. They really need to change it, or bring it back to what they had before, as there were some ok/good reviews before. Mine on behalf of the real guests, it's totally the opposite, so we think it might have been an unlucky moment for the host, maybe even due to the holiday season / covid, but from what i was aware it's definitely not a place one would recommend! At all!