Carlos was very helpful and gave us tips to travel from airport to the apartment. Our flight got delayed and he was quick to respond to help accommodate our new arrival time. We were given home made biscuits upon arrival and free bottle of port wine! Location of the flat was great, easy access to city centre and about 20 mins walk to the river front. The bed was a little small for 2 people but the sofa is a good alternative. Highly recommended! Thanks Carlos!