Hi,
I want to make a complaint and to share my initial feedback on the apartment.
I’m really quite disappointed. The check in process with the keys opposite side of river was long and inconvenient.
Also, the place is so incredibly small compared to what was advertised. The pictures are misleading. The bed… I hate beds that ppl try to pretend it’s a double bed. One of us will be facing the wall tonight. It’s a terribly small bed.
This apartment is a 50-60 a night.. not 116. It’s a real shame as I stayed for 100€ a night before last week on a Friday and Saturday and it was a much better apartment that you have advertised.
It’s a real shame and I think they need to readjust their advert to represent the fact that it is a small apartment with a small bed and readjust their price. They aren’t me 10% off 1 night to compensate. This is not enough.
Further to this…
there was an issue with the electrics in the flat. The fuse jumped and cannot handle he hair dryer upstairs. Meaning that my girlfriends phone did not charge over night before the night of the flight.
Additionally, there was no shampoo, nor shower ge
To use this morning. So I had to walk 15 minutes to find the nearest convenience store to buy some.
After repeated asks the property did not send an electrician around and I felt quite unsafe.
My Belkin external battery charger is no longer charging since the electric shock took down the lights… it was working perfectly before the charge and electric issue in this flat.
Touching it. Seems like it is charged full of electricity and dangerous. I’ve tried to charge it in multiple plug sockets using different wires and it doesn’t work sadly.
Clearly the faulty electrics in this apartment have broken the external battery charger.
https://www.argos.co.uk/product/8593818?gbraid=0AAAAAD9II9m7EmpoCyCBJ1lA3mw_Ivkvz&storeID=4143&istCompanyId=a74d8886-5df9-4baa-b776-166b3bf9111c&istFeedId=30f62ea9-9626-4cac-97c8-9ff3921f8558&istItemId=ilpqpalqi&istBid=t&&cmpid=GS001&_$ja=tsid:59157%7Cacid:534-693-8244%7Ccid:16577722243%7Cagid:132965638685%7Ctid:pla-884333582520%7Ccrid:587868959751%7Cnw:u%7Crnd:291825614311134413%7Cdvc:m%7Cadp:%7Cmt:%7Cloc:1006661&utm_source=Google&utm_medium=cpc&utm_campaign=16577722243&utm_term=8593818&utm_content=shopping&utm_custom1=132965638685&utm_custom2=534-693-8244&GPDP=true&gbraid=0AAAAAD9II9m7EmpoCyCBJ1lA3mw_Ivkvz&gclid=EAIaIQobChMIrKK5g-qy-AIVNQWiAx26XwQ5EAQYFiABEgJF5_D_BwE&gclsrc=aw.ds
It’s the same model but I paid €69.99 in my last air bnb stay in Naples. This was a months ago.
Even 24 hours later holding the device you could tell it was charged. It’s not safe. I cannot confirm an electrician around to check and to make the property safe?
10% of 1 night is not enough. Which is what they offered. Laughable really.
I have since had to buy a new charger.