Mario gave us specific instructions for a smooth arrival to his place. We came at a time when it was colder than expected and Mario was able to provide us with a heater. The heater was not enough to heat the entire apartment but we kept it in the room to keep our baby warm. he also provided us with an extra blanket. We had a great map that Mario made which suggested great city walks to see all the sights as well as suggestions for food and shopping. We expected to have soap in the bathroom, and a washer as described in the ad. Mario offered to have his cleaning lady wash the clothes but we ended up using a self service instead. Overall great location and would stay here again.