Luis was on time for the check in and greeted us very nicely. Showed us which keys were for what and showed us around the house, recommended to get the bus instead of the station because it was a lot easier and gave us tips on places to shop for groceries/needs. The apartment was clean, easy to find parking if you’re driving (we parked right in front) The TV was smaller than expected as on the photos it shows a TV much larger. However we had no issues navigating around that and the WIFI doesn’t reach the bedroom with signal. Bed and pillows was comfy, clean as were the towels.