The flat is in a great location, and well decorated. I wish I could have stayed longer but it was fully booked! The check in was done over the phone, I called when I arrived and Marcia gave me the code to get into the building and safe-box for the key to the flat, so I didn't actually meet Marcia but everything was fine and there was information about restaurants & the area in a welcome book. I enjoyed my stay & would stay again!