We found the whole booking process very efficient and it was great to meet and be shown round the apartment by Amelia, which meant we could clarify any last minute queries such as weekend parking and how to use the washing machine. The apartment was tastefully furnished and spotlessly clean and the towels and bed linen of a high standard. Amelia had provided a lot more than the basics such as oil, coffee, tea, sugar and salt but also a few special treats which were very welcome. The apartment does not have air conditioning, but with the window and/or patio doors open and fan on, we managed to keep cool. The neighbours were quiet and the apartment feels secure, but Porto is a lively city, so some noise is to be expected. We enjoyed our stay in Porto and knowing we had such a comfortable place to return to was the icing on the cake.