The host surprised us with a birthday cheesecake during check in and that was really sweet. The apartment itself was in a quiet location on the top floor. There is no lift in the building but our host helped us carry the heaviest luggage up three flights of stairs. Bed was wide enough for two people to sleep comfortably. Metro was just around the corner and made it easy to get around. In terms of communication, they were quick to respond to any questions or when there was an issue.
Only thing we wished could be better was the wifi as it would drop sometimes, and if things like laundry detergent could be provided (which they did after we requested) and dishwasher soap could be topped up before our arrival so we didn’t have to buy our own when it ran out during our stay.