The place was excellent, what you see in the pictures is exactly what you get. Walking in, the villa just makes you feel welcomed. I love the neighborhood, very quiet and not that much traffic. There are little markets and bakeries just around every corner, and an Lidl just a short walk away. If you don't mind the walk, the subway is just about 12min away. The service Rui provided was almost perfect. Before we arrived they we're very quick to respond to emails. They offered shuttle service and also portable hotspots to rent. So we had requested pickup on the day we arrived and also shuttle to the airport on the day we were leaving. Plus 2 portable hotspots. When we arrive the driver picked us up on time with a sign with my name at the airport +++. However when we reached the villa there was no one there and had to wait for someone to come and open the door. Teresa who works with Rui was our contact, she was very friendly and helpful. She told us what is around Porto and where to visit and what to see +++. But the portable hotspots that we had requested was not available because they are still with other guest and would be available later, Teresa had said that someone would come by and drop off to us, but it never happened. But that's OK It wasn't a big deal for us. But the day we were leaving for the airport the driver never showed up at the time we requested and we ended up walking to the subway station and the way to the subway the driver called 30 minutes later and said that he was at the villa and if we could walk back... long story short we took the subway to the airport. In all it was a wonderful stay. Would I stay there again...??? I would say YES, and I would recommend this place to friends also. I don't blame Rui for the late driver, as I believe this was out of his control. The portable hotspots... not really that important, because not may places offer that service. So you wouldn't have requested if you didn't know about it. I would give 4.5 stars on my experience with the Villa.