Our stay was great, we got our room on time and were greeted by Diana where she explained the space quickly, took some extra time to give us some pointers on good spots to visit and eat and provided complimentary wine. Overall the space was great, very clean, easy to access on the first floor so few steps to carry luagge and WiFi was reliable. Only downside is there wasn't AC but we travelled in September so the temperature was tolerable. In regards to location, the city is very walkable, it has great spots (zenith and luso) very close and not far from alot of the main attractions. We arrived via train and walked it from Sao Bento station, it was very uphill so I'd advise against the walk in high heat.