Great location and nice place , but..probably because it is operating thru the agency we had to give exact time of the arrival 2 days in advance . We were driving from Algarve coast and gave approximate 7 pm arrival . We were told if we arrive earlier we can pick up keys at welcome center , otherwise concierge will meet us at 7 pm at the place .I called at 4:30 pm and asked if we can pick up keys ,but was told place is not ready yet( check in advertised as 3 pm) and we only can get in at 7 pm with concierge. Had to wait which is inconvenient . Prefer to deal directly with the host .