Most disappointing Airbnb I have ever booked. We have given the TPC many hours of notice of what time we were going to be arriving. However, when we entered, the place was still dirty from the last guests. Unacceptable. First of all, we had to pick up the key from the TPC office which is a 15 min drive from the apartment, this was fine because it is what was ultimately decide between myself and "Mario". But "Mario" was nowhere to be found when I got to their "check-in" office. I was met with a woman who was too busy yelling on the phone to another AirBnb customer who has booked a different apartment. When I had arrived to the apt, Mario said the crew should be there to clean... But not even an apology? He seemed unapologetic and ended the conversation. The "cleaning crew" finally got to our place maybe 30 minutes later after I had sent messages to TPC staff over WhatsApp because Mario was not replying to messages right away. About the apartment itself, extremely noisy. The family upstairs seemed to have been playing Dance Dance Revolution, or so it felt like for a majority of the time we were there given that i noticed a rhythm in their foot slamming. Jokes aside, I guess there is a lot of kids upstairs and they run around all the time. When the main door to the entire complex is opened, it slams closed and literally rumbles the walls. I am not used to Portuguese infrastructure, but it seems like they built these places with no sound proofing in mind. There is no ventilation in the apartment either, so with all the windows, it gets hot. Impossible to sleep at night for two reasons: The beds are absolute cheap IKEA garbage. Extremely extremely uncomfortable. The pillows are dollar store quality as well. My wife and I had one of the worst sleeps the last night we were there, we even unfolded the pink couch to try to sleep on that and it just gives you back spasms all night. Point #2, since it is hot, you want to open the window? Good luck, the apartment is on a busy street and people love to rip it in their Fiats, Honda Bikes, and trucks on that main road since its a one-way. Expect lots of traffic noise. Even with the window closed. Speaking of no ventilation, there is NO FAN in the bathroom, when you take a shower, i guess you could say the apartment also comes with a free sauna? And when you go to the bathroom and do your business, yeah its going to stink... for a while. The kitchen cutlery is extremely cheap, when i read the brand on the knives, yeah, you got it, IKEA. The "sharp" knife couldnt even cut butter. I sat on this review for a few days and I've toned it down a bit but my wife and I were not happy...