Communications with our host was excellent! We were given a tour on arrival and there is plenty of information on hand to consult.
The apartment is very spacious, bright and quiet. There are windows on three sides of the apartment and there is no traffic noise. The location is excellent as you are next to Trinidad metro station, a short walk from Santa Catarina - great for exploring by foot.
The bathrooms were spotless and the showers hot! Beds were comfortable and it wasn't cold enough to use the heaters, but they are available if the temperature dips.
We had a lovely stay and would highly recommend!