Bárbara was very easy to communicate with and so accommodating! She met us at the flat and provided us with an overview of the city and some welcome treats- Port wine, homemade jam and biscuits. The flat is exactly as pictured. The bedroom was very spacious and the bed comfortable- perfect after a day of sightseeing! We really appreciated the shampoos and soaps that were provided as well. The location of the flat is perfect. So easy to get to from São Bento railway station and also very easy to access the best parts of the city. I would highly recommend anyone to stay here! :)