Sonia was excellent to communicate with. There was milk, fruit and fresh towels waiting for us. They also dropped off toys and a carpet for our 10 month old to play with and had a crib all set up for her! It took a little while for the place to warm up but after it did, it was very comfortable! We had a rental car (big) so we had to park it on the main road and walk all our luggage up... just takes a bit of extra time to move in and out. Any questions we had were answered right away :) Two minute walk to the ocean with beautiful views!