We booked this flat for a period of 40 days.
The communication prior to the check-in was a little slow but they gave us all the informations we needed.
Then, the check-in was also really simple, just downloading an app and scanning a code.
When we arrived at the flat the place was really dirty and we decided to cancel the reservation because the flat had no conditions due to the dirtiness.
We got back to the welcome center, they understood, gave us the contact to start the reimbursement that we received in the next 3 days.