We had a lovely stay in Rafaela’s apartment, the location is perfect and the space is really nice.
Rafaela provided some coffee for us too which was nice:)
Rafaela was really quick to respond to us when we asked her about a few things that were missing from the flat.
When we first arrived, the bedroom and the bedding smelled slightly damp and stale so we had to change the sheets ourselves. Rafaela was very understanding and suggested that the housekeeper could come and change the sheets.
The flat to us at first was not very functionable, especially for guests wishing to cook a lot. For example there was no bread knife or chopping knife and in the description it said that they provided oil and pepper however these things were not there when we arrived. For these reasons we contacted Rafaela who was very helpful and she was able to contact the housekeeper who provided the things that were missing in the flat.
Rafaela was so quick to respond to our feedback which we really appreciated. I think if we visited again it would be perfect.
One last thing we would mention would be that there is a lack of plugs in the apartment and so there are a lot of appliances which could not be plugged in such as the lamps (also missing bulbs) If we wanted to charge our phones and laptops then we cannot use an extension chord in the bedroom because we need to use both for the kitchen to plug everything in. Rafaela said this is something she is going to sort out.
Overall this was a really lovely stay and I think Rafaela is a very good host who is quick to respond to any concerns.