We had a wonderful stay; the house is beautiful. The location is ideal for the Ribeira (10min walk) the centre of town (15min walk) and there is a tram stop just out the front which takes you along to the beach.
There is a cafe and a restaurant in the square just below, which also has parking. The parking can get busy but we always found a space.
The rooms are lovely, and because of the layout are very private. The bathrooms are particularly lovely and the kitchen, dining room and living room are spacious and fresh.
We were well met by our hosts and they noticed a small problem which they worked to fix quickly. We felt the hosts were easily contactable before and during our stay and were very always helpful in their answers.
We were disappointed that there was no hamper of treats as promised in the booking (Coffee, tea from the Azores, bottle of Douro etc). In fact, because we had promised these things would be there to our fellow guests and they too were looking forward to them, we had to go out and buy them before anyone else arrived. There was a bottle of Port left for us.
Our only suggestion would be more plates, glasses and cutlery. There is enough for 1 each however if you use a plate at lunch then it must be washed before the evening meal. Or if a bowl is used in an evening it must then be washed to be used at breakfast. This means we spent a lot of time washing dishes and a lot of water running the dish washer when it was only half full.
This is a small suggestion in an otherwise outstanding stay. We would stay again in this house very happily.