Great views, TERRIBLE experience. We had two couples staying in this home, and one of them woke up to ants crawling all over their room (the second bedroom), including in bed with them. The trail of ants extended from the far corner of the room, behind/into the bed, into the hallway, and throughout the second bathroom. When we pulled back the end table in the corner of the room, there was a clear mold issue behind it and along the wall the bed was against, which was likely contributing to the ant infestation. The host's "solution" was to send a cleaning crew to basically fumigate the room half of the guests were supposed to be sleeping in. The first time this was done we returned to find an upstairs that smelled like fumes and still had ants crawling everywhere. (We took video of the ants crawling in the bed, along the wall, under the sink/toilet, and into an open space in the wall to share with the host.) The crew returned for a second time to spray again, which seemed to kill the ants — at least the ones we could see, as I can only assume they're still living in the wall with the mold issue — however it left the second bedroom reeking of fumes/bug spray to the point that the other couple could not breathe/sleep in there.
The host responded on issues, but the responses were basically, "We can't help you" (i.e. with a safe that someone apparently lost the keys to two months ago and the host never bothered to replace) or, "We've already dealt with this issue and consider it resolved" (i.e. our friends not being able to sleep in the room they booked/paid for after it was essentially bug bombed). The host made no attempt to contact us through Airbnb messaging to rectify the situation during or after the fact — all contact was initiated by us, and once the host considered the situation "resolved" our texts went unanswered. (This is despite a phone conversation with the "host" — i.e. someone in their office, as this is essentially a property management company with 500+ properties — during which we expressed our frustration with the lodging/sleeping situation and made it clear we would be expecting at least a partial refund.) Despite having both my contact info and my husband's, neither of us received any phone calls or texts following up.
Again, the views are beautiful, and the location is wonderful/walkable to downtown Porto, but this house states that it sleeps 8 people. While that is *technically* true, I would NEVER have 8 people stay here unless you're willing to have half of them sleep on either a sofa bed or 2 twin mattresses on the floor of a loft. (And good luck climbing up to it — the railing is rickety and not attached.) We chose this home over others in the area specifically because it offered 2 separate bedrooms and 2 separate bathrooms, which was important for us as 2 couples traveling together. I would NEVER have booked this house and paid this rate had I known half the guests in our group would be sleeping on 2 separate twin mattresses on the floor. Save your money and book with a host that actually cares about their guests.