The welcoming team was very friendly and responsive, and was very clear on the check in and check out process, as well as responded to any concerns we have. However, the apartment itself was barely maintained to the point that it is hazardous...The box spring mattress was broken to the point that it makes a loud sound with each movement. The air conditioner had clear signs of electric burns, and was not replaced. The shower clamp simply fell off when trying to adjust it, causing the shower head to suddenly fall out. There were also black mold in the bedroom that was not cleaned, and we had to stay in the living room because of that. We were told that the maintenance team will be informed, but have not been contacted by the maintenance team to address the issue.