Our stay here was great. We spent two nights in Porto at the beginning of our Portugal trip and it was a lovely start. Helena was waiting for us when we arrived and we were settled in immediately. The room was clean, spacious and in a great location for exploring the city by foot. We had keys to the main building and then our room. You will have some stairs to climb but it's manageable if you're healthy. I would happily stay here again in the future.