Arrived at 1730 (5:30pm) to a dirty unit. I asked to receive a text when cleaning was complete, never got communication. Asked upon check in about linens for sofa bed, communicated 3 times with “Manuela” the next day, never did receive linens. Under double bed found storage, mattress pad, comforter and duvet cover. Used duvet cover as bottom sheet. Only 3 coffee pods for 3 morning. Location was OK but nicer areas in Porto. My third visit in 12 months to Porto, will not use this company again.