Apartment was spotless and well equipped and appointed. Photos reflect exactly how new/well maintained the property is today. Convenient proximity (by foot) to everything including restaurants, points of interest, shopping, supermarkets, etc. is terrific. Other than walking tours themselves, we never walked more than 20 minutes to any destinations. We met only Arturo however he was extremely warm, welcoming, and informative. These folks have a SUPERB understanding of hospitality. For example, as we checked in, and without us asking, Artur took the time to review a Porto map with us to let us hit the ground running to make the most of our time in Porto. (Porto is an amazing city/area BTW. Three days was not nearly enough time for us although we accomplished lots of tourism.)