Firstly, this accomodation is managed by Host-Wise and does not have the same personal feel as that with a normal Airbnb host.
Communication before and up to arrival were good and we were very happy with the quiet location and proximity to the centre.
However, on arrival we found the bathroom sink and tap are not secure and not with just a little wobble! The shower door was also hanging of the rollers and could not be shut.. We managed to fix this ourselves by rehanging the door. In the bathroom, there is a hole in one of the walls where it has been damaged. We also found a pile of damp used towels had been left in one of the bedroom drawers. None of these bothered us too much but would have preferred the damp towels to have been collected rather than festering in the corner for the duration of our stay.. On one morning the door from the main house that's leads to the flat (which is in the garden) had been closed and as the handle was broken we could not get out and it took some considerable time to get it sorted.. Again not a huge issue for us on that particular day, but could have been a disaster if we had had a appointment or plane to catch! These issues were all reported to Host-Wise who said they would look into them when we departed... As is is clear the bathroom sink and tap has been a long term issue and the door handle was broken when we arrived, we felt they were palming us of a bit and are not confident these issues will actually be resolved in the near future.
The apartment itself is clean and the mezannie bedroom area a nice space with a lovely view of the garden. For us, the downstairs kitchen /sitting area did not have enough natural light (one small pane of glass in the main door), was dark and dreary and we didn't like it at all. Some of that was due to the fact that it was cold outside on the days we were there and we couldn't make use of the outdoor sitting areas or leave the downstairs door open to let in more natural light.
We are long term travellers and stay in hosted accomodation for at least 1/3rd of the year so on the occasions we have issues or problems find they are usually resolved immediately by the host where possible. Had we chosen this accomodation for a proper holiday we would have been disappointed that it doesn't live up to the 'Luxurious designed flat' it is advertised as.
It does not have "large windows in every room" , nor is it "bright and airy" downstairs and there is not a bath in the bathroom.