The communication from ORM was excellent - they were extremely responsive at all times and helpful with arranging transfers and later check-out.
The location of the apartment was excellent - a mere stone's throw from the cathedral and just around the corner from the metro stop Sao Bento.
The apartment was well equipped and we requested a baby cot and highchair which was there and set up for arrival.
Bruno checked us in and was very helpful with useful tips for the local area.
Porto is a lovely city - it is quite hard going with a pushchair due to the hills and steps but there is generally an alternative route to avoid steps.