Ana is awesome! She replied to any questions promptly and was outside waiting for our arrival. Ana made excellent suggestions on where to eat and sightsee. Our luggage arrived late on the day after our arrival. Ana kindly was there to accept it so that we did not have to miss our tour of the Duoro Valley. The apartment is spotless and comfortable. It is centrally located to many of the top tourist sites. There is a coffee shop located next door and two grocery stores within a block. We had 5 adults in our group. The apartment was spacious enough that we did not feel cramped. We will definitely recommend it to family and friends.