We cannot say enough good things. From the welcome to the time we left, everything was amazing and exceeded our expectations. The space is perfect. It is a great value for the price - location, cleanliness, amenities, all of it. Honestly, we were a little worried by the price and thought we would get a lot less but instead got the best value of our entire trip. There is an elevator, so getting your bags to the door is easy. We had a rental car and Ana recommended the parking garage which is literally at the bottom of the building (make sure you come out the right exit). Getting in the garage was tricky due to construction (just ignore the one way signs - we got lucky and followed a car in front of us or otherwise would likely not have disobeyed the sign). Yes, there are a few up and down stairs, but very few and very manageable. If you cannot manage the stairs, Porto in general is going to be challenging. The location is right in the middle of the pedestrian area and close to everything, including the Sao Bento train station for quick day trips. There is night noise (we were there Friday and Saturday, so of course there is more activity). The shutters really keep out light and noise. There is no AC in the rooms, but in the living area there is. After cooling the general living area and then running a fan, everyone was fine. And, opening the shutters and windows at night really cooled it down if you have ear plugs or aren't bothered by street noise. Everything you might want is walking distance and the view from the petit balcony is charming, worth a glass of port or morning coffee. We would definitely return!