The hot water boiler burst on our first night of our two night stay. The host sent technicians to repair it, who worked in the apartment that evening and over the following day. This was not at all Covid-safe and disturbed us while we were trying to work in the apartment. We had to argue for hours for any kind of refund and only ended up getting a third of our money back. Not a positive experience at all and we would have been better off if we hadn't reported the issue.