Telmo was very responsive and very accommodating with our check in and check out times. We did not meet him but his friend that gave us the keys was very friendly. The apartment was modern and very clean. Beautiful views of The Douro River and a quick walk across the bridge. We only stayed for one night, and unfortunately there was very loud construction on the floor above during the day. Only 8-5 but important to note. If not spending any time in the apartment during the day it won’t bother you but we had a baby with us. Also note that washer does not dry so clothes will need to be hanged to dry. I do recommend Telmo’s place for the great views, cleanliness and spaciousness.