The apartment was nicely decorated and in a great location for us. For 4 adults it was a little bit cramped, but for 3 adults or 2 adults and 2 children it would be fine. The kitchen was particularly well equipped, but this was somewhat let down by a power issue: if we tried to cook with more than one pot on the stove at once, the circuit breaker tripped and the power went out for the whole apartment. There's AC in both the living room and bedroom which seemed to work and wasn't too noisy. The shower ran out of hot water after about 3 showers, so be careful if you take long showers.
Check-in and out was straightforward with a keysafe accessed by a code, so we never actually met Andreia. Communication over messages was reasonably responsive.