Positive things:
- Bruno is a friendly host
- The house is quiet and beautiful (lots of space)
- Arcozelo is a beautiful place
- Bruno provided a heater
- Bruno regularly provided new towels, toilet paper and soap
Negative things:
- No keys for bedroom and bathroom
- Many doors in the house can not be closed and the doorknobs often get loose. My mom locked herself (she took out the doorknob while the door was closed)
- The dish, pans, pots (only two good ones) cutlery, coffeemaker and water boiler are dirty, scratched and unappetizing
- There are not enough glass/cups
- The sheets (and only the lower) one was just changed once and not every week
- The rooms were just thourougly cleaned once a month
- The pillows are dirty and really small. Those are pillows for a couch, not for a bed
- The house has a really bad overall smell, especially in the living room, because there is mould on the ceiling
- Bruno is not always reliable for agreements and takes long to respond