For the location we give the maximum, it is in the historic center and closer to any monument, but for the cleaning and attention, both realtime and subsequent, reserved by the owner we give the minimum.
We tell our experience in housing.
The accommodation overall was not clean and as expected from the conditions we contacted immediately to draw attention to our travel problem.
Following the call, as shared, we sent an email with photos demonstrating what we have described by telephone.
And coincidentally a mail arrives from the owner with what is written, below:
"Good morning Valentina,
We're sorry for the situation.
We'll send to Team to rectify the cleaning.
What do you want to go there? "
Too bad that when we asked for the cleaning schedule and if our presence at home was necessary, everything vanished in a disappearance of response and of the owner.
Then reappear the next day for check-out and it really seemed like a joke.
The biggest joke is that now you also ask us a refund of 40 euros after the total amount of the reservation, paid in advance, was included the cost of cleaning never happened!