Location, location,location! Amazing host who takes time meet and greet you. 4 flights up can give you a workout but the view is worth it. AC upstairs was helpful. Ricardo's advice made us feel welcomed and safe. Loved the soft bath towels. A nice surprise. We came in on the train from Lisbon unsure of where to go. Ricardo waited for is and gave us info. about how to transfer and get to our destination accurately. he had us at hello😎.