We never got to meet Hugo but he was very quick to reply to any questions we might have had. His friend Paula met us and she was very nice and helpful. The apt. was very modern and the pics were spot on. The apt. was well situated. Down the street away from the tower were many family run restaurants which by 10 pm were crowded. Preferred these places to the ones along the waterfront. You won't be disappointed if you stay here. Thanks Hugo.