Liana is very accommodating and on hand. The apartment is not exactly like the photos as things have changed. It is central but if you are noise sensitive you will have a problem. There is an extractor fan from the building that makes a noise from 7am to 10pm every day. In the kitchen/dinning room area and the bathroom. As the apartment is small you hear it all over except on the patio. The Internet is great in the lounge but drops in the other areas. Other than that, the apartment is clean and the location is great.