All was good at first glance. Check in went well. Earlier check in was accommodated. Time for bed and when we checked the pillows, mattress and duvet....they were disgusting! Stains all over (including blood stains on the pillows). Messaged straight away for someone to sort it out first thing in the morning. No one showed up in the morning. After a day of site seeing, we returned to the apartment and there was no sign of anyone showing up or new pillows etc. Contacted them again and was told someone will be around in 30mins with New covers for the pillows. I clearly explained we didn't want New covers, we needed New pillows. Within 20 mins, the cleaner was sent over with clean covers for the pillows. We showed her the pillows and spoke with someone on the phone, again explaining New pillows were needed not covers. 30 mins later we got New pillows! And again was told cleaner will be around to sort out the mattress. Only thing she did was put New covers on the mattress.
The electrics were not too good either. Nearly electrocuted just trying to plug in my mobile charger. There was obviously an issue with the electrics as they had someone booked to sort that out already, but they failed to inform us of the issues hence me nearly getting electrocuted.
The only good thing about the apartment is the location!