We had a great time in Porto and the flat worked well for us. There were 3 rolls of toilet paper in the bathroom but we ended up needing to buy more rolls. There was a leak on the bathroom floor 3 times while we stayed. I had reached out initially because I was not sure where it was coming from and asked for additional towels. I thought it may have been the shower but we made sure to keep the doors completely closed. I was told they would be delivered and even offered for them to come at any time because we were heading out to see the town. No one came by with additional towels. Not a huge deal, we had a great time and the flat was comfortable.