The apartment is very nice, clean and cosy, Adriano is very kind and the communication was fine. Good location, just a few minutes walk from Bolhão station in a quiet area. It would have been a five star stay, but there was a major problem and some minor ones. The apartment is on the 4th floor with quite high steps and the elevator worked two days out of eight. Adriano called the company to fix it, but it didn’t last. The second time they didn't come at all. Moreover the apartment is sort 'unfinished' maybe because Adriano has recently started to rent that flat. There was a fire extinguisher, a first aid box and every house appliance as microwave, coffe machine, toaster etc. but no dishcloths or kitchen paper. The main problem was the presence of just one little hook to hang the towels in the bathroom and no coathangers for our jackets and stuff so we had to be very creative and find all sorts of ways to hang many wet towels etc. Plus 3 windows (especially the one in the bathroom) can't be open: you would have to climb on something (dangerous) and still not be able to reach them. As for the 'essentials', we found 3 rolls of toilet paper for our week stay (3 people for a week and an extra one for 4 days) and we had to ask twice to have extra one. That said, the apartment in itself, the style of the furniture, the layout (mind your head!) and the view are all beautiful so we hope that with some improvements Adriano will get many 5-star reviews!