Firstly, the check-in experience is top notch which I assume extends to all Porto Concierge properties. We were greeted in person, given a map and bottle of wine, and received personal recommendations on places to go. This was a great touch and is huge when visiting a new city for the first time. There is an (extremely slow) elevator that gets you partially up to the apartment, AC in the apartment, extra storage outside the apartment in the hall that you can use after your check out (great touch!), but no washing machine The place was exceptionally clean and very modern. In some ways it was bigger than the pictures show, though we did bonk our heads on the rafters numerous times each day. They were never hard bumps, just the type that make you duck down a little after. The location is both a strength and a weakness. There are restaurants, stores, museums, transportation, and just about everything else literally steps from your front door. It is pretty wonderful to swing open the windows and absorb the scene going on immediately outside the apartment. The downside it is a very busy are and is rather loud with buskers until 10-11 PM (22-23) on weekdays and midnight on weekends. There is also construction during the day. The windows do a decent job of cutting down the sound but it is still something to consider depending on the hours you keep, your sensitivity to noise, and how many times you want to hear someone play Celine Dion songs on clarinet-sax. The only BIG problem I had with the place was the mattress. It was so uncomfortable I never got a decent night of sleep and woke up every morning with back pain. It is thin and hard. It kind of works if you are a back sleeper but is murder on side sleepers. I would upgrade my overall rating one star if someone can confirm they have changed the mattress.