We were quite disappointed with this apartment, given the excellent reviews - not nearly as warm and inviting as it seems. The building is refurbished in keeping with the original style, lovely high ceilings and a tiny balcony to look out on the street. However the apartment felt cold (literally and metaphorically), no soft furnishings, minimal decor - and loud at night. We stayed during Covid times so I can't imagine how noisy it must be during regular periods. While I'm glad to see them 'doing up' the older buildings and bringing life back into Porto, it feels like an AirBNB hotel - which is not a bad thing - but that is what it is.
Still, the apartment was nice, it was very clean, looks just like the photos, and the shower was hot with good pressure (just not for a very long time ;) )
Once we turned up the heating and snuggled in the super comfy bed it was not so cold.
And the location is great - super central!
Checkin was easy with a lockbox and code for the door and clear instructions. We didn't meet Carolina or anyone of the team.
Communication via AirBNB was good.
Finally, we would have appreciated some more recommendations for restaurants/bars to visit in the neighbourhood.