Due to traffic we were late to arrive however Luis waited & spent time giving us recommendations for our stay in Portugal & assisting with luggage. Everything was comfortable & the location perfect for exploring Oporto - we had a lovely stay & will recommend to others. We were fortunate to be referred to Oporto Tours to explore the Douro Valley - the most fantastic day put this on your list to do!!! Also Cantinho de Allivez which is only 4 doors down is superb.