When we went to pickup our keys, no one told us that the building door was hard to open and you had to play with the lock, even though we had to speak to a member of staff to get the keys as they weren’t at the entrance where stated.
The apartment was not clean when we arrived, the light fixture buttons were dirty, the floor had not been cleaned, sink was disgusting, the microwave had previous peoples food stuck to the inside, crumbs everywhere, the toilet had a bit of crap at the bottom, windowsills were dusty as anything, the “decorative” pillows smelt bad and the throw on the bed was also not clean, the spare pillows also looked like they’d been in use for a few years, full of sweat and drool marks. Cheap toilet paper and not even enough for our stay there. The lights next to the bed didn’t even work. The showers hot water stopped working after a few minutes, meaning we had to take cold showers.
Overall, disappointing experience. We ended up not using the kitchen at all as we were just disgusted by it. We paid extra to go to this place because it looked nicer than others, but regretted our decision as soon as we arrived as we had had much cleaner places in hostels which were a lot cheaper which also included hot water.