Ana and Ricard were very responsive prior to us arriving in porto. Unfortunately our flight delay meant we were late and they both did everything they could to meet us and give us our keys as soon as we arrived!
The house is as beautiful and carefully decorated as it looks. There is a lot of noise coming from the street but Ana showed us that they had done their best to deal with that, so at least he informed us. There is room for improvement: the kitchen needs a few more utensils (for example a wooden spoon or spatula), and perhaps basics like salt and pepper. Also it would be really nice if Ana and Richard left some local info in the flat, although Richard got back to me about restaurants it was actually too late (we'd been there a day) to reserve tables at the best ones. So a guide on arrival or their local recommendations would be amazing. But ultimately we had a lovely stay in this perfectly located, romantic and comfortable apartment.