READ!!!Dirty place! Bad customer service!! I texted Andre when I got in the apartment to complain about the toilet cleaning(bath was dirty with black marks and hair, looks like they through the water from the mop there. Toilet seat and inside was dirty I had to clean myself). I booked 8 nights and received 1 toilet roll only. No hand washing either dishwashing(we are in the middle of a PANDEMIC!! Hand washing was the minimum). Smelling bed sheets. André answered me confirming that he would send a staff to clean and bring the missing items. Someone came in and brought fesh bed sheets(I had to change myself) and the dishwashing which was pure water. Then I texted him back to tell about the toilet cleaning which was the main issue for me. He NEVER replied. So I went in person to the agency which is on the same street and spoke with a guy who barely looked me in the face, who must be very busy on his computer. Again I was told somebody would come for cleaning. Nobody came to clean so I decided to not ruin my holidays arguing with them. I bought a pack of toilet roll and a pack or sponge for the kitchen and left there hopefully the next guest wouldn't have the same issue as me. Also, there was hair on the plates in the cabinet, not just a single hair but several. After my check out André texted asking me to give a good review and he was sorry for missing things. You are not sorry and I will not lie here. I don't recommend.
The only good thing about it was the person who did my check-in.