Hello everyone. It's a first time I have had mixed feelings about using Airbnb. The trip lasted several days, and each day we had some issue due to very simple mistakes. We read good reviews and were confident that Dorota is a very responsible host. However, step by step, we were disappointed, unfortunately. 1) Small issue. Having arrived 1.5 hours later than 14h00 arrival time, we fiund out that our room was not ready. We were met by Ibrahim, a pleasant young man, who told it. He is not the owner of the apartment. He said that we need to walk for a while. At this point actually there are no problems with this, it is completely understandable and fine. 2) Wi-fi. Later the same evening we wrote the host to get a password from Wi-Fi, but we waited for several hours for a response in the end, so after some time of waiting I had to disturb Ibrahim to get the password. I don't know if it is normal since he is not the and most probably has his own things to do. Internet in roaming is limited, so this is important. But still it was not a big problem actually. But then they started to accumulate. 3) In the listing we can see an iron, but we did not find it ourselves. We tried to reach out to the host, but there was no answer during the whole day. Of course, we wanted to take advantage in the morning to be able to quickly iron some clothes since the trip was long, and it was the last stop. The answer was there but in the very late evening. 4) We can see some info about visits to wine cellars indicated in the announcement, and we would really like to visit them if a nice 50% discount is shown as an advantage. We texted the host about this proposal, and she told there should be some vouchers in the kitchen, but when we looked there later, it was empty. I had to somehow try to reach out to her, it was again not easy, but a call to WhatsApp (not answered though) attracted attention. She told by texting that in this case it will be available tomorrow, but since we were leaving the next day, "come to take them to *some place name*". For the question, where is this place, the answer was "it's on Google". Sure, we can use Google, but it could be good to be more polite to your guests. In general, our communication with the host was limited to literally several short phrases (in total) from Dorota. However, the room and the apartment are beautiful, everything is clean and cozy. It is worth noting that normally we are very undemanding and understanding guests any time we use Airbnb (leaving 5 starts everywhere even if there are some minuses), but this time even the necessary minimum was not provided, and the communication was rly bad. We did not ask for something specific, only the basic things that should have been there by default since it is indicated. It is impossible to wait for response for a whole day for any traveler. Such issues can be solved easily by just leaving some paper with all the very basic information or maybe just meeting your guests in time in person. People pay for it, and I believe it is easier to be more responsive and anticipate such simple things, than make your guests change the plans every day. We believe Dorota is very attentive and nice host, but for some reason we were not lucky...