We cancelled our stay pretty much right after checking into the apartment. The apartment was in a pretty worn-out shape, which made us cancel because we didn't feel comfortable. Even though we agreed to Check in later nothing had been cleaned. There was hair on the sheets, the bathmat was dirty, the bathtub looked filthy, wet towels and sheets were laying on the sofa. There were holes in the wall, only covered by tape. The closet had greasy spots and there was a check-in envelope from May in it. The communication with Rita was quick. She offered to send a cleaning team but because of the worn-out shape of the apartment we felt very uncomfortable and cancelled our stay.