I had just arrived in Porto and was hosted by someone that instead of greeting me and telling the good points of the city and the apartment, just said a lot of problems of the accommodation that should be fixed not by ME or any client but by themselves, since they already knew the issues. The room was extremely cold at night, they knew the heater wasn’t working but didn’t do anything to fix it, until the moment I arrived and complained so they gave me a repair’s phone number to call to someone to go there and fix it - and I was supposed to be waiting for them to arrive, all of this during my holidays. That was pretty weird.