Great location and ample space inside for our family of 3. While the location was perfect and the unit was clean, we would not return again though. There are a lot of nice airbnbs to stay at in Porto and because of my review below, I wish I would have chosen another one instead
Seemingly small but important things were missing such as napkins, paper towels, enough soap for a family of 3 for 3 days (one super small bar provided), a sponge to wash dishes, etc. Also, there were no hooks whatsoever in the bathroom to hang towels, just a small ladder that rested against the wall. It kept sliding down and crashing on the floor and there wasn't room in the bathroom for it anyway so we put it in the hallway - this didn't solve the problem of our towels crashing on the floor though. When asked, our request for more soap and a sponge to wash dishes was provided but unbelievably, the host refused to provide napkins or paper towels! For a unit advertised to have a well stocked kitchen, we had to go out and buy our own napkins which we found simply ridiculous, we have never had to this before for any airbnb ever.
The check in was also long - we waited 20 to 30 minutes in the cold cement lobby with nowhere to sit at 8PM at night with a child in tow. This is the fault of the property management company in my opinion, as we could see that the Home Me host was running around multiple locations trying to check in guests as quickly as possible. Home Me needs to provide more staffing or the owner needs to check in guests themselves like our airbnb in Lisbon did. The host in Lisbon not only met us, but walked us around the neighborhood to show us where to buy food, suggestions for cafes, etc. This is the reason why folks like us hesitate to use airbnb instead of a hotel. When you're tired, cold, hungry and have been travelling all day with a child, you don't want to wait this long to check in
Overall rating is a 3 since the location was great and the unit itself was mostly comfortable and clean. Owner could go a long way towards not being cheap on the small stuff