Firstly we were given the opportunity to leave our bags before check in time which was really helpful. We didn't meet Mario but there was a contact person to meet us and we were left their contact details.
The location of the apartment was superb for the old town, the metro including to the airport and for a train station.
The apartment was wonderfully spacious. The kitchen was extremely well equipped and the ample towels and bed clothes were great.
Our 4/5 rating for the cleanliness was for just deep cleaning but overall the floors, kitchen and bathroom etc were clean. Through the night there was noises but for a city centre apartment it was relatively quiet.
Be warned that there isn't much of a view from the apartment although we still enjoyed sitting on the balcony watching comings and going in the street. The apartment looks out to a strange mix of a disused building, a bus station and a smart new hotel.
We have made a few requests for extra glasses and crockery but over all the apartment functioned very well for us.
We would happily recommend the apartment to other people. Thank you Mario.
Many thanks
Andrea & Rob