Apartment's location can't be beaten, it sits right on one of Porto's main streets and you stay in a place where you have everything nearby (restaurants, shops, transports, etc) and you can pretty much walk everywhere. It's also exactly as pictures show.We were coming from Lisbon to Porto and had been communicating with the hose in advance and they met us as we arrived at the apartment.
Communication was very easy, we agreed on a time and Pedro met us there, gave us the keys and a tour of the apartment and that was it.
The only negative thing I can say is that there were no extra bin bags, washing machines tablets or any kitchen cloths which makes a thing a bit harder to manage in the kitchen. However, that didn't really spoil our experience and I'd still recommend this apartment, just by the location itself is hard to beat.