Great property, poorly managed.
This apartment is a clear example that "professionalizing" the management can be a loss, when intermediaries appear that do not add value, and who in turn hire third parties, misinformation grows and the result is a poor service that requires many emails to very simple things. There is no local support or agile response. In addition, at the beginning they forced communication in English, there was not even someone who spoke Portuguese on the other side. Additionally, we did not know the time of the extra cleaning that we had requested until the day of the service.
A pity, in what is itself a beautiful, quiet and well located apartment.