Yo siempre escribo mis comentarios en español y en (mi terrible) inglés. Ojalá os ayude.
I always write my reviews in Spanish and (in my terrible) English. I hope it helps you.
***Español***
Hemos permanecido varios días en el piso de Ana Luísa en nuestra visita a Oporto. En este tiempo hemos ocasionado dos inconvenientes y ella ha reaccionado de manera eficaz sin perder ni por un instante su amabilidad y educación:
-Llegamos algo más tarde de lo previsto: ella nos esperó, nos guió y nos ayudó con sugerencias.
-Al dejar el piso dejamos la llave puesta por dentro. Ana tuvo que resolver esta situación complicada un sábado con otros inquilinos en camino... y lo hizo de manera rápida, amigable y transparente.
El piso es como podéis ver en las fotos. Es acogedor, es moderno y todo funciona.
Tiene una ubicación muy conveniente. Metro directo desde el aeropuerto, comunicación directa con la parte histórica de Oporto, tiendas y supermercados.
El piso está localizado en una zona muy agradable bordeada por un colegio, un instituto y un conservatorio. Hemos paseado por el barrio a diversas horas del día y de la noche con total tranquilidad.
El piso está equipado más allá de lo esperado. La descripción en Airbnb obvia muchos detalles muy positivos cortesía de Ana Luísa.
Repetiríamos encantados. De hecho pretendemos hacerlo :)
***English***
We stayed a few days in Ana Luísa's apartment located in Oporto. In this lapse of time we were responsible of two inconveniences that were addresses by her in the most efficient way and not losing for a single moment her grace or good manners:
-We arrived a little late than expected: She waited for us, guided us and share some tips with us.
-After we abanoned the apartment we left the keys inserted in the keyhole in the home side. This caused that the door couldn't be opened from outside. Ana had to solve this complicated situation in a Saturday while waiting for new hosts... and she did with diligently, in a transparent way and in a friendly way.
The apartment is exactly as described in the announcement and seen in the pictures. It's confy, it's modern and everything works fine.
After some research you'd find out that it's located in a very convenient way. It's connected to the airport by a direct metro line. You can reach the touristic area of Oporto by walking (<20m) or by metro (3/4 stations) from here. Supermarkets and many kinds of shops are nearby.
It's also located in a very nice neighbourhood. Close to schools, high schools, music schools, etc... we walked around at different times (day and night) and felt 100% safe.
We found the apartment equipped beyond our expectations and beyond Airbnb's description thanks to Ana Luísas courtesy.
We would definitely repeat this experience. In fact we hope doing it soon :)