Just wow! Let me start by saying that if this apartment and/or host has an availability that meets your schedule, book immediately. No need to look any further.
I don't know which part of the experience was more impressive, the apartment or the staff!
The apartment is so clean, so new, so bright, so big, so functional! The bathrooms and showers are amazing (shout out to the rain shower heads). The bedrooms clean and modern. My brother stayed on one of the couches (which by the way, the staff had already pulled out and made a bed for him by the time we arrived) and said that it was more comfortable than the beds themselves. We fit 5 people easily and definitely could fit more if we wanted to.
The location is perfect as well! The apartment is within 10 minutes from literally everything.
Finally, enough can't be said about the staff. Alex spent a solid hour with us at check-in, showing the apartment and talking about Porto and the attractions. He detailed on a map attractions to see, where to eat, where to grab a drink at night and areas of the city. He recommended two local tabernas to eat at...amazing food, amazing price. We were fortunate enough to get tables to both!
The rest of the staff was equally as willing, eager, and helpful. They helped us book a boat and wine tour that they recommended, and also helped book our taxis for transport to the airport.
I recommend ORM and this apartment to everyone.