The place really looked like on the pictures, but we booked for 5 persons and when we arrived the colleuge said that the fifth bedsheet is missing, but they will drop off it later and we don’t have to wait for it there. We went back about 3 or 4 hours later and it was still not there (around midnight). They answered the phone though, but first didn’t wanted to bring it, only on the next day, but they eventually dropped off an hour later at 1am. So general the communication with us was okay, i guess just not with between their workers. The second issue we had, that the place was kinda dirty, in one of the bathrooms the sink was smelling; the living room and the bedroom had in the corners a lot of dead ants; under the table next to te wall it was really dusty; one of the covers in the cabinet had some stains (we didn’t wanted to use like that); and the carpet upstairs was a bit dusty too.