Although your apartment is very well located and has a nice style, there were some problems:
The apartment didn't look like on the pictures. There are a few airbnb apartments in that house, maybe we got the wrong one.
There's only a tiny bin in the bathroom.
There were hair in the bed and a lot in the bathroom.
The old coffee filter was still in the machine.
There was a used towel hanging in the bathroom.
Usually was no detergent provided to clean the dishes.
The communication with Mario was not that easy, although he replied fast. But his English doesn't seem to be the best.