Disappointed because we had a room with a broken light that the host promised to fix but did not fix for the rest of our stay. Wifi went out during a storm one night and we tried contacting the host multiple times, but he did not respond. We saw the host while passing by to our room and explained the issues. The host promised to change the light again, but he did not. Although our trip to Porto was amazing, the Airbnb Plus fell short of our expectations.