What a wonderful place to call "home" while visiting Porto and surrounding destinations! Eliza had kept track of our delayed plane's arrival and met us in front of the bakery. She provided all of the information we needed (key, instructions on appliances, windows/shutters, etc.). Luis even carried our suitcases up the three flights of stairs - stairs that are beautifully refinished, wide and curved with a good handrail and motion detectors to turn on the overhead lights. The apartment fit our needs perfectly. When we travel, we like to cook with local ingredients and the kitchen is large enough for two to move around in with plenty of counter space! The refrigerator is small but adequate, the new gas stove has four burners, and there are the standard pots, pans, colander, etc. There is a moderately sized grocery store about 10 minute walk from the apartment, and many small fruit/vegetable stands, butcher shops, etc. nearby. The apartment's bathroom is quite large and the shower has plenty of hot water with good pressure. The bedroom has a large closet (additional storage space in the hallway) and the bed is firm and comfortable. We loved being able to open the old, heavy wood shutters and the glass doors to let in the air....and to sit (if you put a chair at an angle!) on the balcony and watch the "dance" of buses, pedestrians, cars, and more go by in the street below. An extra plus was having breakfast every morning in the bakery - we sampled truly wonderful pastries that we would never find at home. Luis and Eliza were readily available to answer our questions, to suggest the quickest way to get to where we wanted to go, and to listen to our comments about their city. The apartment is located within easy walking distance to the train station and a metro station, plus buses can take you anywhere you want to go (there is a major stop in front of the bakery). Its location in the historic area of Porto is such a plus too, making it easy to take in the many, many sites. The only negative to the apartment, mentioned in the listing, is the noise. Nearby restaurants, bars, etc. means loud noise every night, and especially on weekends. Eliza provided us with earplugs, but we found that shutting the doors and shutters, moving the living room's floor fan to the bedroom, and turning it on while we slept drowned out the worst. Eliza and Luis were great hosts and we highly recommend this apartment!