Veronica's place is beautifully decorated and conveniently located to all that Porto has to offer. It has great views from the top floor bedroom, and the bottom-floor bedroom is street level. Veronica was also a very responsive host.
Unfortunately, the apartment has a few flaws. The apartment is beautiful but in so many ways it seems to put form over function. There are no bedroom doors. The hallways have motion sensor lights that flood the bedrooms with light when someone arrives late. The bathroom doors don't close all the way. The bedrooms are spacious but there is no common area. And most annoying, the stairs have a single step that is much taller than the rest -- which seems like a small thing but is actually quite dangerous.
Also, even though the listing promised a laundry machine, there isn't one in the apartment. Instead, you have to go around the block to a hotel laundry room where you have to fit your laundry in while the housekeeping staff are cleaning the linens. And the host didn't volunteer the information until we specifically asked her for it. We made our reservation counting on being able to do laundry the first evening we arrived, so having to cart laundry down the street late at night was exactly what we were hoping to avoid. Also there wasn't any soap or shampoo in the apartment; we had to go out and buy it.
As a long time AirBnB guest and host, I hate leaving negative reviews. I usually try not to sweat the little things. But the laundry issue and the dangerous step had a big impact on our stay (one of our party hurt themselves on the stairs) and I wanted to alert other guests. All these things can be fixed and perhaps other guests will have a better stay in future.