We must say that Matt&Max are amazing people! Their reaction and understanding are absolutely stunning! Despite we hadn't possibility to stay at their place (because of the damaged plane, delayed flight and mixed plans) they refunded us with full amount of money! We appreciate it a lot. It's so nice from them! Wish we could stay in their beautiful cozy apartment sometime! Good luck, guys!!! 😉☺️
PS - Airbnb team reacted also very well - best service!