The problem started when we found our room open with broken lock. We tried to close the door but as it was not working we could not do anything. We have sent a message to the Host to help to manage the problem (to repair it or anything). We spent our first night in an open room with all of our belongings. In the next morning we have sent several messages but we didn’t got any answer. We sent a farewell message that we could wait no more as we want to start our trip as soon as possible. As AirBnb policy suggests we waited one more hour for an answer but as we supposed we did not get any. We had to find another place to sleep, we could not put down our luggages to a room which is completely open. The answer arrived at late afternoon that the Host was there immediately when we wrote Him, but as we rushed away he couldn’t show how the lock is working. I have never met with this type of hosting and I would have never recommend to anyone an accomodation which is like a lottery ticket. Also not a Host who looks at His guests as if they would be donkeys.