We liked that Ines gave us very good suggestions what to visit in Porto. The flat is close to the center, most of the things are within 3 km. We liked that our room had a big window, even if in this room the level of street noise was a bit higher (than in the other 2 rooms). The communication with Ines was very easy, she answers immediately: e.g. we discovered that our bed sheet was not changed to clean before we came, so we contacted her and she replied quickly, the issue was arranged by the next day.