The place was not clean. There was a layer of dust on all surface, dirty glassware, streaky shower door, etc. All of the soap and shampoo dispensers in the bathroom and kitchen were completely empty. There were no hangers in the closet. The oven hood fan was broken and was blowing air into the unit which was incredibly loud and couldn’t be turned off. The process to enter and leave the parking garage was not explained well. At one point we could not open one of the gates with the card that was provided and had to get a ticket to get inside. Then, when checking out we couldn’t leave the garage. We finally managed to leave after talking to the attendant for 10+ minutes. After asking for compensation/discount from the host for all of the issues, particularly the nuisance of the broken vent, the host did not respond. They completely stopped replying to my messages.