The apartment was as expected and since I was in Porto before, I knew that it is absolutely centrally located to all the major attractions. You step outside and you are right in the middle of it. And at the same time it was quiet with the windows to the back row and being on the 5th floor. Right next to the main entrance is a nice little cafe, which is still a typical local one and not yet influenced by all the tourists. A great place to get your coffee in the morning and some local pastries.
If there is one negative thing to say about our stay, then that the water heater broke one evening and partly flooded the entrance room. We informed Joana and Pedro immediately and since it was late in the evening the only thing one could do was to turn of the main water valve. Meaning no water at all. Not in the kitchen and also no toilet. Obviously a very inconvenient situation. Joana and Pedro managed to get somebody to fix it the next day on Saturday until late afternoon. Until then we couldn’t really use the apartment. While we appreciate it that this was a fast turnaround time, it did not change the fact that this was not what we booked.
We are actually disappointed, that other than a short sorry in a text message, there was no effort at all to compensate somehow for this inconvenience. The message we received was „this could happen everywhere“. Might be true, but still. A little attempt of making up for it, maybe with a bottle of wine or something would have made a big difference. But like this the bitter taste of them just thinking about the profit unfortunately remains.