I cannot say that our experience with Alexandra and Catarina was enjoyable. We were travelling in a big company of old friends (50-60 years old each) - few families with kids. We came to Porto from Lisbon by cars, that is few hours of trying driving. Alexandra met my car first. It was a multi-apartment house without a parking on the street, Ms. Alexandra showed the parking in the house patio. The parking process took more than 10 minutes because she was carefully remeasuring our spot a few times. Alexandra then said that only one slot is reserved for the guests, repeatedly noting that it is very important to follow the «rules of the house». Ironically, at that moment the second car with my friends arrived and entered the parking. Alexandra was so shocked like that car had just killed a person. She started complaining and crying that we were violating the «rules of the house». From that yelling we were able to understand that violating these rules and parking in the patio was not ok, but violating the city’s regulations and parking on the street is just fine. After doing the latter we came upstairs to see the apartment. There appeared to be a bigger problem for Alexandra and Catarina - there were many of us, and our plan was to check out their place first and decide who is staying there and who is moving to one of two prebooked rooms in a nearby hotel. They started complaining that staying of more than 8 people violates the «rules of the house», even though the page on Airbnb clearly stated a maximum of 10 guests. We started thinking how we could settle down in a better way. We asked whether it is possible for the other family to stay in the apartment instead of mine, or maybe have 2 extra beds. In response, Alexandra and Catarina together started complaining even more, with more temper, and shortly after called Airbnb. Instead of clarifying the possibility of what we had asked, she simply complained to them. Catarina said that she is a lawyer and she will never allow anyone to violate the «rules of the house». She demanded passports of those who are going to stay. We gave the passports and noted that even though this is the first time we see such a distrust, we respect the rules and we are not going to occupy more than it is allowed. We had the hotel rooms booked, after all. Next, Alexandra and Catarina attacked - they asked to leave anyone not staying in the apartment. At that moment, Alexandra noticed another horrible crime. One of my friends on the rooftop started smoking and opened a bottle of white wine. He didn’t hear our stressful debates and naturally thought that he had already checked in. That was it - Alexandra and Catarina declared that they had enough and the reservation is cancelled. They demanded to immediately leave the apartment, the house lobby,...