Owner David and specially his Manager were nice at check in. We were disappointed by flat and asked David if he could move us to another (he has 6). He told us they were all booked. One issue with chairs around table was quickly fixed by changing the fir another flat's. But there were two other issues: no matter how careful you shower, water runs out on sides, floor gets wet and very slippery. And, the inner spring mattress is good only in the very middle!