I would say the only positive thing about this stay was the convenient location. Other than that, I would not recommend making reservations with Susana.
Upon arrival, she told us that the bathroom shower door would not close and properly, so a little of water would leak out. The toilet seat was also broken and neither of us thought it was a big problem for our stay.
When Susana left, we started to notice some additional things about the place. There was mold in the shower. The sink in the bathroom did not drain properly, which left it a mess when it did finally drain. It got to the point where we couldn’t use it at all. The fridge was VERY smelly. To the point where you couldn’t place any items inside of it, otherwise your food would taste rotten. When I contacted her to let her know, she apologized and offered to have the owner of the cafe from across the street come look at these problems. Susana stated that there was only one set of keys and we would need to be present while this person came to look at everything. Since we had a limited time visiting Porto, we told her no thank you because we didn’t want to change our itinerary for them to look at the issues. We simply wanted to inform her of the issues.
In addition, the shower door that was broken did not let out a little bit of water, it let out a TON of water. It was a constant slipping hazard, even when placing mats and towels on the floor. She also did not provide enough toilet paper or hand soap for the stay.

Towards the end of our stay, we had a couple of wine glasses that needed to be cleaned as the end of check out. Susana did not provide any materials to wash the dishes, but it was apart of the check out list.
Lastly, the photos on the listing were not very accurate. The home is not decorated as it is in the picture and no additional blankets were provided for the second “bed.”
I wanted to inform Airbnb of our experience simply because it was not the greatest and I was concerned the host would say something about us breaking the sink. Airbnb asked if I would like to request a refund, which I did. I explained our experience and with that, the host sent me back a portion of the cost.
Airbnb contacted me to discuss the issue further and Susana told Airbnb that we made false statements and that we left the place worse than when we had arrived.
I am appalled because there is no way that is the case. Why would she send a partial refund if that the case? Upon leaving, we placed all of the used towels in the bathroom. Dishes were placed in the dish washer. We took out the trash. We put all of the pillows back where they were when we arrived. We did not make the bed, hence they needed washing. Everything we were asking to do, we did.
I wish I would have taken photos to prove my point, but I take my ratings at Airbnb and caring for other peoples’ homes very seriously. I would never leave it worse than I had arrived and I’m so disappointed that Susana would lie to cover herself.
Like stated before, I do not recommend booking this home.