Ana was the consummate host. She personally checked us in, and gave us the tour of the beautiful apartment. Then she sat down with us and walked us through a map of Porto. She circled all the “must sees” and wrote notes on the map for us. She arranged a private tour of the Douro Valley for us (it was superb), and made restaurant reservations for us when we struggled to contact the restaurant. All of her restaurant recommendations were excellent. She understood exactly what we were looking for. Ana kept in contact throughout our stay to be sure we were enjoying our visit and had no questions. I highly recommend the Oporto Golden Apartment, the location is spot on, within walking distance to everything, and the apartment is beautiful. I give it a ten out of ten.