We thought the apartment was nice and in a good location to explore Porto, everything is a walkable distance. What really let down our stay was the check in and communication. I’d provided our flight number, estimated arrival time and number of beds in advance. However when we arrived at 20h30, the agreed time, there was no one to meet us. I had to ring up and was told another flight was late. I found this disappointing as I’d even communicated that we’d arrived at the airport and we would be on time, but had received no communication that there was an issue. The host apologised and offered to drive over to let us in. Upon entering the flat we also found that the sheets for the sofa bed hadn’t been freshly prepared either. I do recognise the host was apologetic and tried to sort it, and did send cleaners the next day to fix it. However, I do think this could have been avoided as we had provided all necessary info in advance.