So, we had the worst experience.
From a hygienic point of view this couldnt get more revolting.
My girlfriend and me had just arrived in Porto after an early wake up and flight. We were looking forward to enter into a clean and cozy appartement to catch up to some sleep. I have a habit of checking out how clean the place is before I put my bags inside.
Here we go:
#1 cockroaches in 3 different places of the appartement!
#2 dirty laundry left by the previous guest
#3 the bathroom bin full of paper and sanitary pads
#4 a bed with sheets on it from the previous guest
#5 littering on a few spots on the floor
#6 no handsoap, towels, alcohol gel (which was said to be there on the airbnb description)
#7 toiletpaper in the toilet from the previous guest
#8 a pool of water in the shower, still there from the previous guest
Conclusion. Never have I been this dissapointed! The reviews seemed to say that it was such a nice and cosy place. Luis is a friendly guy and apologized (which is only logic) and we got our restitution back after filing the complaint.
To do for the owners. Fix your pest problem before renting the place out again and make sure things are clean before you tell your guests to check in!