The mattress is far too soft and there aren't enough pillows. The pillows that are there are too soft. The place smells of damp as you open the door. There is water damage outside the bathroom door and the bathroom ceiling has a hole covered with white cardboard. The damp issue in the ceiling of the bathroom really needs to be addressed as it's a health hazard. The kitchen cupboards are also too high to reach the crockery. I was very disappointed, but Marta is a good communicator.