Communication with the hosts was amazing, very transparent and fast replies. We never felt like a burden to reach out.
The place is more spacious than we thought and the location is in our opinion the best you can get in Porto. The balcony faces the backside of the building which makes it a peaceful oasis.
The only two minor things were the the shower wasn’t cleaned properly and some mold was building in it, and some hairs of previous guests. The rest of the apartment was spotless. also we stayed for 6 nights but only received 1 set of towels each.