From the moment we booked till the moment we left .Roi went out of his way to make our stay special . It was my husbands 50 th birthday he put balloons up for me and champagne in the fridge . He sat down with us and explained where everything was on the map . Best places to eat etc . Places to avoid . Promptly responded when the shower broke etc fixed it straight away . Plenty of tea coffee fruit available. Comfy beds . Fabulous location to explore Porto. Roi stored our luggage so we didn’t have to carry it around Porto in our last day and we met him back at the apartment to pick them up . Outstanding hospitality can’t recommend enough.Thankyou for making my husbands birthday trip special .