the airbnb itself was nice but the company who manages the rental was horrendous. they did not explain the complicated key system of all the doors of the building that led us to be locked out for 9 hours overnight while we slept on the concrete floor. they then proceeded to charge us 20 euros to have someone open the door for us. they would respond to our messages during this time every hour or so. it was so horrible it completely ruined the trip. i would honestly look for another place to stay simply to avoid the headache of this place.