The flat was very nice and we liked the location. The check in arrangements were awful. We were two women arriving in a strange city late at night and were expected to find a welcome centre to pick up the key and then travel to the apartment. We took the other option which was to pay €10 for someone to meet us at the apartment. Its impossible to know what time you'll get there. Despite us phoning the young man to say we were early - he misunderstood and we stood in the street in the dark for 40 minutes - hoping we were in the right place. I would never put myself in that situation. Its completely unacceptable. However nice the apartment was - i'll never book with this company again