Cristina was in contact with us before we arrived as well as throughout our stay, with detailed instructions for finding her place, including how to purchase metro tickets and which lines to use, and with suggestions for things to do and see in Porto. She was available at all times, and always responded quickly. Joaquin met us when we arrived and oriented us to the home, provided a map. and showed us locations of recommended sights and restaurants. There was also a bit of port wine, and robes and slippers for our use. The home is in a friendly neighborhood, is well located for walking to many of the sites of Porto, and within walking distance of restaurants, stores and metro and train stations. The home is interestingly historic, clean and comfortable. There is noise at night, but I enjoyed hearing the sounds of Portugal, and ear plugs were provided by the host for those who might not feel the same. This was my second stay at this spot, and I hope to be able to return again in the future. I have stayed at many Airbnb's in numerous countries, and these hosts were the best. Out of 5 stars, Cristina and Joaquin deserve 10.