Susana was great at communication & even though we never met her face-to-face, she was very enthusiastic to help with our stay & full of recommendations. The layout of the apartment was great & fairly clean, just a heads up that the floor of the shower was a bit slippery than expected. Otherwise, hot water & wifi was great, beds were comfortable. Apartment was very well located, making it easy for us to grab breakfast at cafes that were close by & then jump on public transit to explore the city.

We only had one issue with the apartment & it was something beyond Susana's control, but one of their neighbors in the complex was fairly loud throughout our stay.