We had a few issues with check-in and once in the apartment, the water had been turned off for the entire building. We had to move and were not happy with the new place. Marta and her team - Antonio - did a great job of turning things around. They got the water fixed within 24 hrs and while we were on a tour - they moved our luggage back to the original location. Once that happened, we were very happy with this apartment. We used the sofa bed which was comfortable. Two bathrooms was a big plus as well as the small outside balcony. There was some noise from bars at night as others mentioned but nothing ear plugs couldn't block out! The location is great and the neighborhood very interesting. Even though on 2nd floor, the steps were not steep and fairly easy for us to navigate and we are 71!