We were 4 people staying and the experience in this flat was amazing. In reality it is as beautiful as on the pictures: new, very clean, comfortable, all prepared with bed sheets and towels and very luminous. The view from the balcony is fantastic! The neighborhood is very convenient for walking around town or traveling by Metro, and it has some terrific cafes, shops and bars all around it.
We had a small issue with an over booking in our last night of our stay, but they solved it with efficiency and professionalism in the best way possible, moved us to another very nice 02 small flats just 5 minutes away, in return they allowed us to have a late checkout in the next day and also as an apologize has offered us a free night for us to stay in the next time when we visit Porto again. Yupppp! what a great people!!!
I didn't meet Ruí in person, but all his team was friendly and very helpful, always making sure that our experience in Oporto was a fantastic one. We definitely will be back in this great town and will stay with them again for sure! Thanks Tiago!