This WOULD have been a 5 star review BUT:
I don't typically leave negative or critical reviews but given the potential for this space to be incredible, I wanted to provide some feedback... the space is actually beautiful and well-equipped (with a working washer/dryer). It would be very easy to make this space 5 stars and an ideal stay in Porto except for the following issues that the MANAGEMENT company is responsible for (they should just charge a couple extra euros and fix/provide the following):
1. General maintenance/awareness of the space (the toilet seat cover was completely falling off, the soap dispenser for the sink was broken, a shower towel was torn, a chair in the dining area was broken and unusable).
2. No shower soap or shampoo/conditioner is provided (if this wasn't such a nice place, maybe I wouldn't expect this ) - however, it is a very nice place and it's not cheap by Porto standards... this cheapens the experience at what would otherwise be a top notch/5 star place)
3. While a washer and dryer are advertised and available in-unit, the company chooses not to provide laundry soap for guests - rendering them useless unless you spend the time and money to find/buy soap to take back for likely one wash? Again, this just feels tacky and like cheap management... providing soap would hardly cost anything extra and guests would gladly pay an extra 1-2 euros I suspect).
4. When I reported the broken items in the Airbnb app as required by Airbnb, the company replied telling me to report the problems "to the team in Porto" and forwarded a number. Again, lazy management - what they should have done was forward the issues to their team as they just as easily could have. Also, as a protection to guests (and hosts), communications should be encourage to be in-app, not off the app.
Lastly and perhaps the worst example the company doing what's easy for them as opposed to providing a convenient experience for guest: you have to go to a completely different place in town to get your apartment key BEFORE then going to your apartment to check-in. Yes, that's right - you get in from your long flight and instead of going straight to the apartment in one Uber, you have to take two different Ubers (or walk with all your bags if you the apartment is close enough and have the energy), plus this adds 30 minutes minimum to your check-in process. Ironically, if you get in "after hours" (around 5-6pm?), they will ensure you can check-in directly at your apartment but it will cost a fee of 20-30 euros or something. Seriously guys?
These are things that are easy and inexpensive to fix or provide that would make the stay 5 stars, but instead the company is pinching pennies and guests are inconvenienced as a result.
I would encourage the private owner to immediately get a new management company (if you happen to be reading this) because this a beautiful space with so much potential.