Generally really loved this flat. Perfect size, location, lovely sunny balcony (overlooking a nice garden, used by the friendly neighbours), great wifi (even on balcony), nice shower, enough English TV channels for me, the bench seats were comfier than I thought they might be.
The initial collection of keys from one of their offices was easier than I thought it might be. The instructions were well communicated and the office was kindof on the way from the nearest Metro stop. The ability to store my luggage for free on my leaving day at one of their offices was very useful too (although the location may not suit everyone).
I think there could have been a bit more kitchen equipment, and the lighting could have been in the evening (there was plenty of natural light in the daytime). They'd added a bedside light (which wasn't in the pictures) which was a great addition though.