Beautiful apartment – clean, bright, great value for money. Friendly and helpful staff who spoke perfect English as well as Portuguese (and possibly other languages, but I'm not sure). Two towels and a hand towel per person and multiple mini shampoo/shower gel bottles were provided. I couldn't find a bin for some reason but that wasn't really an issue as we weren't eating in the apartment. It's right next to São Bento station and close to the centre of town, with everything you could need nearby. 10/10, would recommend.