Sofia is a wonderful host and very responsive! We accidentally locked ourselves out of the Airbnb, and Sofia helped us right away. Check-in and check-out was seamless as well, and the number pad and lock boxes were very convenient. The Airbnb also has luggage storage if you arrive before or depart after check-in/out. The location of the Airbnb is perfectly located on a pedestrian road and in a good spot for exploring the city by foot - it’s close to everything (Sao Bento station, Don Luis I bridge, the Cathedral, Bolsa Palace, Clerigos Tower, the Ribeira, and more). We also enjoyed an afternoon coffee break with pasteis de nata on the balcony. Highly recommend staying at this Airbnb!