Communication with Telmo was super easy from the beginning to end...we did not want it to end, though. Porto is such a charming place and the apt, located on Gaia, which is across the bridge, is walking distance and has a view we so much enjoyed (I took like 20 photos of the view). We sat on the balcony drinking vihno verde. Priceless!
There are two metro stops walking distance. There is a grocery store across the street. Downstairs there are coffe shops, a bakery and a wonderful sort of fruit and veggie market. There is also an ATM. At one of the metro stops (General Torres) you can buy the card for the metro. We walked most of the time because crossing that bridge is worth it and once you cross it you are on the Ribeira.
The apt has everything you need. We stayed 5 nights and we were 6 sleeping comfortably. There are extra towels and sheets too. You can also do laundry. We cooked dinner a few times because the fish is so fresh.
I want to go back and if I do I will stay here again.
Thanks Telmo!