Great stay! The apartment is extremely spacious and clean, and had everything we needed. It is also conveniently located and within walking distance to a lot of places. The welcome wine was also a nice touch :)
The check-in process was ok. We arrived in Porto a bit earlier than our check-in time so we informed them we would pick up the keys at the Welcome Center. However, when we got there we were told our concierge was already waiting for us because it was after 14:30, but it was only 14:00. I did tell them we would be arriving around 12:00 but we still arrived prior to 14:30. Not that big of deal since it was only a short Uber ride to the apartment but it would've been nice to save us an extra trip. When we got to the apartment, our concierge was already waiting for us outside. He was extremely nice and helpful! He was able to give us a lot of information and recommendations. Made us feel very welcome.