The first thing that I noticed is that the pillows were dirty. Felt like there have been dozens of people sleeping on the same pillows for the last decade. The door lock didn't. Like I just got into the room and tried to lock the door but in vain. Mr. Miguel came to rescue the situation and just said that leave it like that and go do whatever you wanna do and when you come back, you'll find that it's fixed. again, it wasn't fixed and the same thing happened again a few days later. I couldn't get unlock the door. Mr. Miguel did his best to provide some help. After three hours of waiting a man showed up, fixed the door but refused to give me the key and said to his assistant to translate to me a something although he knows English and we spoked to each other. the comment was: I WONT GET THE KEY, BUT HE WILL LET ME INSIDE THE ROOM ALTHOUGH HE SHOULD JUST LOCK THE DOOR AGAIN AND LEAVE. His assistant seemed hesitant to translate that to but he insisted on him that I should get the message.