Despite good reviews on booking, we were really disappointed with this apartment. For me is was everything that Airbnb does not stand for. The apartment was unloved - great photos taken when it was first refurbished and several years later the same photos but maintenance of property very poor. To list - the main lock into the apartment was broken (apparently had been so for 2 weeks), the so called terrace was in poor condition and covered in pigeon poo, the shower had a broken bracket on the wall so had to hold shower in one hand whilst use contortion techniques to pick up soap from the floor because shower was so small with no caddy holder. The paintwork needed freshening up with grubby marks all over the doors, lights over hob not working, no batteries for TV - I could go on. Call me old fashioned but one has limited requirements in an Airbnb and these were not met. The bed however was very comfortable and the bedroom spacious. I contacted the agent Porto Concierge and sent a message through Airbnb to Rui (?), neither have come back to me. I requested a one night refund for all inconvenience - heard nothing. I am a host and have stayed in many Airbnbs, I have never complained before.