This is a very good looking and centrally located apartment. The amenities were there but felt a little sparse, for example we had to pay for extra towels. The hosts did say we could ask them for anything/help but we were afraid we'd get charged (for example, we ran out of soap). The elevator is comically slow, but is necessary if you have a lot of stuff since the apartment is on the fifth floor. fyi there are 3 mini stair cases to the elevator, which is on the second floor, and 2 mini stair cases within the apartment. Check-in was fine but checkout was a little confusing and onerous. You had to use the keys to unlock the front door and then run them back up to the fifth floor to put in the lock box (not sure how a single person would check themselves out). All that said, the Airbnb was clean, nice, a good size for 2, and the host responded quickly.