My boyfriend and I had a great experience in Rute's apartment. Communication with Rute was easy, she contacted us a couple of days before our arrival just like she promised. Unfortunately we didn't meet Rute in person and she arranged that we could pick up the keys somewhere nearby. This didn't go as smoothly as we had hoped, but eventually we got the keys. The location of the apartment is great. It's quite tranquil but still close to the center of Porto. There's a nice little bakery in the street and some supermarkets close by. The apartment was very clean, nicely decorated and the bed extremely comfortable. We stayed for 12 days and after 7 days they cleaned the apartment and changed the towels and bed sheets. What a service! We would definitely recommend Rute's apartment!