Sandia is really helpful and quick to respond to messages. She has offered to add to the room anything we may need ( extra towels, hairdryer..etc) The place is 100% clean, towels are new and very good quality. Bed is really comfortable. There’s a nice balcony with the room ( don’t expect a spectacular view but it’s nice to step out in the morning to check the weather. The only negative things I have to say is that room was a bit cold. It was 11/14 degrees outside during the day and 2/4 degrees at night and even tho the radiator was on we felt a bit chilly ( only in the room, bathroom was nice and warm ) The location is good, everything is in 15/20mins walking distance.