We were met by Aunt Rachel who spoke clear English and was very welcoming. The 4 flights of stairs to the flat is well worth the climb as it provides a commanding view of the city square below. The sounds of the city were enjoyable after our previous stays in more rural Airbnb's. The host responded to all of our inquiries including dropping off dishwasher detergent and helped explain its operation. The flat is centrally located which makes it a great location.