The apartment is on the 3rd floor of a mostly business building. It has an elevator. The rooms are large, except for the bathroom which is pretty tight. The kitchenette is sufficient to make a basic meal like breakfast and to warm leftovers or carry-out in the microwave. The living space and TV are good. The bed is comfortable with good linens. Great location right on a pedestrian shopping street, yet the apartment is quiet.
Communications with Ana, the manager, were not always as timely as I anticipated prior to and after our arrival but eventually (except for the last attempt) we did communicate.
I would rate the apartment higher but there is an issue with access out of the building that I consider a safety concern. The door leading out of the apartment was locked at night so that a key was required to exit the building. We learned this at 5 am as were were leaving for the airport after we locked the the keys in the apartment. We were stuck. Ana did not respond to the various ways I tried to reach her - probably her cell phone was not near at 5 am. Luckily our driver had the number of the owner and was able to reach him so the Police/Fire did not need to break down the door. If there had been a fire or other reason to evacuate quickly we would have been trapped.