I've stayed at literally dozens of AirBnBs and the communication, kindness, concern, and check-in were the best that I've experienced. The hosts have done an exceptional job thinking through the details and making a group of tired travelers feel like they've arrived at the comfort of their own home. I would highly recommend this one for all the reasons above and for the wonderful, central location that allowed us to easily walk to everything we wanted to see in the city. My kids loved the open loft and we were surprised by how quiet the room was at night.