The day before I arrived I asked how it would be possible to get into the apartment, the host said there was no way because I hadn't sent my passport and wished me luck. This is not very friendly. Although all I had to say was that I should send my passport. After moving in was that the apartment roller blinds black out, which can not be opened. When I asked the host how to deal with this problem he was rude and refused to help me. Then the power was off in the apartment (the apartment is dark because you can not open the blinds and no electricity), the host read my message and decided just not to answer anything. I have never seen such an unfriendly person, I think he needs to have some other business, no communication with people