We were happy with the apartment in general, in terms of location and cleanness. However, during our stay, the boiler was broken and we couldn't shower with hot water. We communicated the problem with the host Belina on the first night and she came to check two days later, but it could not be fixed in time for a short stay of 3 nights, which is understandable. She did apologize and offered an extra night for free as compensation in the late evening of our last night's stay. However, we already have booked other travel plans and accommodation for the next day. Looking back at the back-and-forth conversations with the host, I feel that the problem could have been handled better.