Hands down the worse AirBnB experience I’ve ever had!
1. We arrived at 3 pm, as prearranged. The apartment was simply dirty. It was left as is, after the last guest. Now let’s imagine after a 3 hour flight from Munich plus another 3 hour drive from Lisbon to Porto. You just want to use the bathroom and lay down for a bit but you can’t but the apartment is a disaster. So I sent a message on AirBnB to the property manager and no reply, so I needed to make 2 International calls to get a reply and the only said he said was “sorry about that”.
2. The next day I noticed that we only had one towel and one hand towel. A bit ridiculous seeing that we’re two adults. So we I called and asked for two extra towel (so a total of 3) she said no we can only give you one more. Didn’t know an extra towel would break the bank.
3. The water heater in the bathroom is enough for one 3-4 minute shower. So if you’re more than one person. The other people will take room temp showers. Sorry.
4. All the AirBnB messages will be ignored but they will still manage to send you a message asking when you’re expected to check out