Mostly we were in contact with Mário’s friend Rafael because Mário was out of town but there was no problem about that. We had a problem with shower drainage so we couldn't take a shower the first day but it was all repaired the next day.
The apartment is huge, very clean but the only problem is with the fresh air because the apartment's windows are oriented to the inside of the 'block' and are actually looking in the wall and the ventilation installations of what I assume based on smell, is bakery. Everything else was great. Location is central and very close to the Bolhão metro station on one side and beautiful São Bento train station on the other side.