We enjoyed a lot our stay at Ana's flat! Everything was perfect, from amenities and cleanliness to the pretty decoration. We felt like home. It's comfortable for a couple and certainly for a family as well. Moreover, the situation in ​​the upper part of Porto is convenient for exploring the city on foot and then resting in peace. We also enjoyed the sunny terrace at the end of the day. We did not meet Ana but the information on the check in and out was clear. We highly recommend this accommodation!