Let me start by saying this accommodation is not as described. You are hit by a strong emall of sulphur as you enter this beach location as it is next to a large Oil refinery. I was greeted by the sound of loud pop music blasting out from every room of the house owned by an elderly man Antonio who appeared to be in his 70's. He does not speak English and kept repeating over and over "Sorry I no speak English. I asked him to please turn down the noise from the loud pop music being blasted from every room in the house. The open topped car parked in the front garden, the living room and the kitchen. Antonio is eccentric to say the least. Worst of all the house stank of stale smoke as Antonio is a very heavy smoker. The ad gives the false impression that this is a 'family home' It is not. The host Filipa lives in Porto with her partner and I did not see any other daughter or evidence of them living there, just the old man Antonio who smoked constantly. The house seemed dirty, the stair bannisters felt sticky. Even the room I had booked stank of stale smoke. I could feel my chest tightening and I developed a headache. As a child I was asthmatic and the last thing I wanted was to have to spend a week in the atmosphere of a heavy smoker who seemed to not be willing to communicate and who banged loudly on a piano from his bedroom adjacent to the living room. The furniture is old and the rooms cluttered. It is an old man's house. It could do with a deep clean. I asked Antonio for the no. of his daughter Filipa who did not seem at all sympathetic and seemed she wanted to manipulate me into not leaving. 'If I hire a cleaner will you stay" she asked. I told her that I was concerned for my health and the worry of his smoking triggering an asthma attack. "I keep telling him to cut down on the smoking" she said and asked to be passed to him. He spoke to her in Portugese. I stepped out to get some fresh air and when I returned he was banging in a furious manner on the piano. He appeared to be angry that I had complained to his daughter on the phone. I asked him to please keep the noise down or turn off the pop music blasting from every room and his open topped car parked in the front garden. He appeared to either not hear me or just ignore me. I asked for his daughter's no. "Is there a problem"? he asked. Knowing full well there was. She misled me on the phone saying a refund was not up to her. She was not honest however in telling me she had no intention of refunding me the 188 Euros. I wished I had taken the time to read all of the review even the one dating back to 2019 where a former guest had exactly the same problems as I had experienced, the dirty house the heavy smoke the old dog shedding hair everywhere. I did not unpack and left. On the coach back to Porto I booked alternative accommodation. I was disgusted and felt let down by the local airbnb rep. who never answers the phone and has a voicemail in Portugese giving several options. There is no way this accommodation was as described. It is not honest about the heavy smoking the old furniture the clutter and the smell of sulpher from the nearby large oil refinery. All throughout the week the message from airbnb were not helpful I was being fobbed off with the repetitive 'we are passing on your concerns to a colleague who will respond' They never did. The only reply I received was to say the 'Host does not agree to a refund'. All I can say is if this is how you treat your guests airbnb you will loose their business.