There was a miscommunication in getting into the apartment since you have to be let in the first time remotely, so that was stressful since we didn't have easy access to wifi and were traveling internationally, but after that we had a great time! There was minimal items available within the apartment (soaps, international outlets, extra pillows, etc) and no particularly personal touches, but the location is fantastic and the apartment is much larger than it appears in the photos! Be warned there are many steps to get up to the apartment, and no elevator lift.