This apartment is brilliantly located, it is right smack in the centre and walking distance to everything this wonderful city has to offer. It is truly fabulous situation - stone throw from the Dos Clerigos tower which you absolutely must climb, 240 steps and 3 euros, and the best view over the city. The wonderful San Bento station with its azzule tiles, is minutes away, even the most fab look out over the whole of the city and the river is 100m down the street. Great little cafes 10m from your front door, and wonderful Voltaria (a must for Portuguese tapas) just 3min walk from the apartment next to a huge mural of Blue Cat off Des Flores Street.
The check in was fantastic, Dulce's proxy Valentim was so welcoming, helpful, and gave me a brochure on all the places to eat, see, do etc, and I have not parted from it for the whole of my 5 day stay. He was always there for me if I needed anything, every day. The apartment is also super clean, like really really clean, and it is beautifully decorated, Dulce has truly thought of everything and done it like she would for herself and not just a business, everything from Rituals essentials, embroidered white bedding, Nespresso in the morning etc.
The only grief I have had with the apartment there was a serious issue with the mattress, and I am suffering greatly days later, and Dr says probably for the next 3 weeks, from being bitten by bugs, awful reaction, my whole body affected, but the way Dulce has responded (immediately!) to the issue, sending through Rui her excellent and gorgeous cleaner, he was fab, and the way she engaged with me after, I really appreciated it. I was in two minds about writing about this issue, but it cost me so much in terms of suffering and medications, creams, sprays to make sure I don't bring the problem home, that I feel duty bound to mention it here to other guests. If you are wanting to stay here, and you should - it is a truly wonderful apartment - do check that the mattress and upstairs bedroom issue has been professionally fixed before you arrive.
Overall an amazing stay, in a fabulous city, and if you want to have a day trip, do consider Living Tours (on which I stumbled) day in Douro Valley wine tasting and taking a boat ride on the river, a must.