I would strongly recommend NOT booking an apartment with LovelyStay. The car elevator for the garage was broken and our car was stuck in the garage for days. All our holiday plans were smashed through this. Meanwhile, the apartment was rented to a new client and we had to move to another apartment until the elevator was fixed. The communication was a catastrophe. Nobody showed up in person; only anonymous hotlines with nobody taking responsibility. Only a very persistent, repetitive but very tiring complaint lead to any action at all. Upside was that we were partly compensated.
* Garage car elevator key was missing at arrival so we couldn't check in on time.
* The flat has developed a very strong smell of wastewater / sewer / cloaca. It was unbearable for most of our stay.
* The fuse of the ventilator in the bathroom is defect. This meant the vapor of the bathroom could not be transported out of the bathroom and stays in the flat. We had to ventilate through the windows permanently.