Initial communication with the host (company) was kind and warming. But as soon as I kindly asked for a later check out (knew they didn’t have new guests coming in after us) as my partner fell very ill, all caring was out of the window. Texts were short and snappy, they didn’t care.
After all they gave us 30mins extra to leave after begging for late check out (check out now 11.30). That felt like a kick in the teeth, 30mins is nothing with a bed bound partner.
Bed was extremely soft, so be aware if you’ve got a bad back. Everything else was average/fine.