The house was beautiful and the host us right away after a misunderstanding about the total of people staying and we appreciate the effort. After that, things didn’t work that well. The checking was at 3:00 pm and the place wasn’t ready, the person in charge of cleaning the house arrive at 3:00 pm and told us that we had to go because the house wasn’t ready. Additional, the man responsible of doing the check in told us it was our fault because we didn’t confirm the time we will arriving to the place. We left for two hours, keep in mind that we were traveling from LA staying one night in France and then go to Porto. We were with to kids and a grandmother. When we came back they said the house wasn’t ready, we had to keep waiting there. They left and the house was still dirty as they didn’t have enough time to clean it. For example, we were using some pyres and the were full of grease or we use a blanket and it was dirty ( Please keep in mind we are still in middle of Covid.) The lawn that look so beautiful in the picture was like jungle and it was full of flies, it wasn’t because the weather, it was because it was dirty. Communication wasn’t there either, we need to dispose the garbage and send a message asking about that and they reply 30 h later also when we left nobody responded about the keys or door. Porto was beautiful and we are planning to go back but definitely, we won’t be staying here. We have been using Airbnb for a long time with different experiences but dirtiness is something else.