Helena was extremely friendly, very accommodating, responded quickly and her rooms were great for a stay in Porto.
The train station is virtually on the doorstep, and it doesn't take long to walk to the city center either. Late check-in (11/12 p.m.) was not a problem. We were very surprised and grateful that she provided us with a midnight snack. The option that we could leave our luggage with her on the day of our departure before we went to the airport was great!
My friend and I are looking forward to come back!