The apartment itself is very good. Bright and spacious. The men who opened the door for us is very kind and give us many information. However, the customer support from the agent is poor (slow response). They didn’t reply me on Airbnb so I have to contact them via FB and their official website. Hair dryer is provided but is not functioning. Eventually we dried our hair with heater. Agreed to replace it but we did not receive anything at the end.