Carla was an amazing communicator starting from the day I reserved the place and leading up to checking in and checking out. The place is exactly how you see it in the photos, there is nothing misleading. It was clean, beautiful and the views from the windows were of course scenic. The church bell across the place does ring at certain times of the day but it didn't bother me. Some other great things I noted, the place was highly secured and safe, the A/C was awesome, there were an extra set of towels and pillows, and there was a first aid kit. Overall, I was really comfortable with my stay here and I would instantly re-book my accommodation here if I ever plan another trip to Porto.