The management team was prompt and helpful with my entire booking. The person who attended to me on the day of my check-in was very patient and accommodating even though I was late for more than half hour due to flight delay. Even though it is getting late, he took the effort to run through in detail the amenities that I can use within the apartment. He also spend a further good half hour to recommend me places of interest and food places to go for my 3 days' stay in Porto. The overall experience that I have is simply beyond words and I really appreciate it very much for the extra miles and service rendered to me. All these add up to my memorable experience that I have in Porto! Will definitely come back again!