Beautifully designed loft apartment, with everything we needed. Super comfortable, spacious bed. Teresa, who greeted us for check in, was lovely and made us feel right at home. We did not get to meet Ana in person, but she was easily reachable and very communicative. When we discovered the piece that held the shower head in the master bath was broken, we let her know and she sent someone to fix it very quickly. The apartment is very centrally located. Couldn't have asked for more!