The check-in was the best I've ever experienced, Graca (Joana's mother) was there to help us with the check in, she took out a map of porto, and with a pen, started drawing out the different paths we can take, highlighting the exact location of restaurants, art streets, historic streets, monuments and landmarks, the whole lot.
The apartment itself is stylish and really feels like Porto, it has a great view and is right in the center of the city.
Couldn't recommend this place more. When I come back to Porto this will always be my first pick.