Diana is very warm, yet professional host. She made sure to communicate with us for our arrival time in advance and she was waiting for us on agreed time. She has even provided a warm welcome with port wine and coffee, jam, etc for a warm morning! She also gave us good recommendations about the town as well! The apartment is as exactly as in the pictures, in fact even better while inside b/c the view is amazing. It is quite clean and seems new with all the furniture and appliances so the apartment has everything one would need. We traveled in the end of october so it got a bit cold at nights, but the comforters provided are sufficient. I would love to come back and stay in this apartment, and would recommend to anyone who is considering it.