The experience is more like a good hotel than a typical Airbnb. There is excellent service from the owners and their staff, including fresh bread every morning. They also helped us move our heavy bags up and down the stairs. On the other hand, we stayed for a week and found the kitchen utensils sorely deficient, so much so that we refrained from cooking any dinners, which we like to do when more than a few days in one place. Also, the noise from the street is intense when the windows are open. If you're coming to Porto for a few days and plan to mostly eat out, want to be centrally located, and can handle some street noise, this is a good bet. If you (like we) like to prepare some meals for yourself, you might want to consider other options.