We needed to quickly arrange an unexpected extra night of accommodation in Porto before our flight home. We chose this apartment due to it's location, just 1 minute walking from Sao Bento train station. Within minutes of booking we had a reply from Diogo - he is a friendly and professional host. We met Diogo at the small management office just across from the apartment - and he walked up with us to check in and show us around the apartment. Everything was great at the apartment - exactly as described. Everything was clean and in good condition. And the air-conditioning worked really well! There are a few flights of stairs, but this is Porto so that's very normal - and the stairs are well maintained so it's an easy walk up. The next day our flight did not depart until the early evening and we were able to leave our luggage with Diogo at the office and spend a lovely day exploring the city with our kids. Diogo and his team even carried our bags to the office for us - we couldn't have asked for a more friendly and professional service! Thanks again!