Veronica was a very responsive host - answered any questions within minutes. The place was perfect for 3 of us to stay for 2 nights. Great new apartment - very stylish, lots of amenities, but there was no elevator (which was noted clearly before we rented - and was not a problem after we got our luggage set upstairs! ) The only watchout (which I saw in someone's earlier review) was the noise at night (alley cats) and early morning (construction).... it did wake us up because our bedroom had windows to the street - the other bedroom does not.