Hi Raviv,
We never got what we asked for, nor any of the stuff not working was fixed ! I guess you know that already ! Diogo read all communications but never replied ! I will be writing my comments soon on Airbnb. Reading post facto what the others guests wrote, We now understand much better ! We obviously do not have the same definition of hospitality! It’s just so disappointing, that an appartement of great standing, location and river view gets such poor services (towels, floor mats etc. ) and maintenance (A/C, electric shutters etc) We have obviously noticed that (conveniently) all the amenities that are not working (e.g. the A/C) got stricken out on your listing !