The apartment was not cleaned before my arrival. i had to rewash all of the dishes before using them. The shower doors were broken as well as the toilet door knob.
I took some pictures and sent it to the owner. Diana apologised and said that it’s not up to the standards of their accommodation. She said they won’t use the services of the company again. That was nice. However, I filed for a cleaning refund and didn’t receive it.
The gas for the water heater ran out once, but the owner was quick to refill it.
Overall, the apartment is good. You can comfortably live there as a group. There’s a lot of space. It’s a nice neighbourhood with access to the metro station and the beach. But it really needs renovation.