We have been travelling now for over a month and this is the first place we haven’t given 5 stars.
It’s very attractive (although not designed for short people; we had trouble reaching the upper kitchen cupboards and the hangers in the wardrobe) and quiet (yes, you can hear footsteps in the building but it’s only occasional). It is a bit far from the center of town although we had no trouble walking back from the river after a day of sightseeing. Rather there were other issues:
•	An unnecessarily complicated check-in, in my opinion. Nuno sent several messages our day of arrival, when we were travelling internationally and couldn’t access them. He sent a video which didn’t work and was confusing and turned out to be “demonstration” only. If a co-worker of his hadn’t happened by to help, we wouldn’t have gotten in.
•	The garden door could only be opened by phone and it took us a while to figure out how. Nuno offered to come over to show us but all he had to do was tell us to swipe right. Why didn’t he, I wonder?
•	In any case, the “garden” is just a long rectangle of unkempt grass, which we didn’t find attractive.
•	Nuno seemed very helpful and certainly answered promptly. However, his responses seemed testy. He often answered with “As I’ve already told you…” when in fact he had misread our messages.
•	TP was rationed! He provided the first roll as “a courtesy” (and thereafter we were expected to supply it ourselves) when in fact it’s under “essentials” on his listing. To his credit he did supply more when we expressed surprise.
•	When I asked for his recommendations for the neighbourhood, he told me to check Trip Advisor and other websites.
Nuno is new to Airbnb and I’m sure he will become more gracious and prepared.