Communication was fast and easy, the apartment is located in a nice little neighborhood around 15-20min walk from the city center. The apartment is well-lit and spacious- comfortable enough for 4 guests. We had a problem with shutters for one of the bedroom windows and couldn't have light/air in but then someone came to fix it in the following 2 days. Downside of our stay was a strong sewer smell and mold in the bathroom- this was not fixed although was promised it would. We still enjoyed the apartment and the surroundings.