Ana was quick to communicate to us from start of booking to check out. Check in was straight forward using a coded key lock wwhich is provided via Airbnb and email messages prior to check in. Ana was very prompt in attending to our call about the electricity issue which was resolved within an hour while were out exploring Porto. Though I don't see this as an issue on warm summer months, just to note that the flat is heated by 2 portable radiators (no central heating) which struggled to keep the big main room warm at night. The bathroom landing area and the separate kitchen had no heating at all. Apart from this, the place was beautiful and clean and had a spectacular central location. The best bit is the balcony overlooking the street opening towards Rua das Flores. We are hoping to revisit Porto this summer and will consider this place again :)