This place is in the best location possible if you’d like to see the city in a short period of time. We were around the corner from Livraria Lello, Torre dos Clérigos and a short walk to palácio do cristal and the city center. Communication was very easy and our hosts were very helpful, offering to book a pick up from the airport when our flight got delayed and also to hold our bags after check out. Having a washer and dryer was great and they had many supplies available: detergent, shampoo.
The place was very clean and quiet although there is a bunch of bars below, making it hard to open the windows in the evening. We kept the windows closed and it was easy to sleep with the A/C on. For the price and location, definitely will stay here again.