My husband and I were very excited about our Trip but the joy were very short. Once we arrived at the apartment, an unpleasant smell welcomed us and we quickly noticed that the apartment was not clean at all (trash can still in the kitchen, dirty bathroom and messy bed,...).
I have directly contacted Carolina, she was very reactive and helpful (thanks for that) and she gave us another apartment upstairs. The apartment was clean and good and we spent the rest of our stay there. Our trip ended better than it had began.