Communication prior to the visit was easy and Joana page had nice touches like how to get from the airport via the tram. We were asked to contact Valentim who would host us and given his contact details. Valentim was great , he contacted us straightaway , showed us the apartment and gave us a leaflet on recommendations for the city including sites and restaurants. We had trouble booking a restaurant one night so he booked it for us quickly with no fuss.
The apartment was spotless with a great location and walking distance to everything . We loved our stay and would recommend this apartment to family and friends.