I am disappointed to say this has been my worst Air BnB experience with a 2 star review.
While the apartment is very centrally located - you are within minutes of most things you want to walk to - we found the apartment itself and experience with the host as unsatisfactory. I’ll outline where this stay missed the mark.
1. Access to apartment: after a long day of travel, access to the apartment is the most essential and critical part of the experience. As directed, we went to the welcome center. I was surprised it was not within walking distance of our residence - we had to take a 10 min Uber. Not a big deal but helpful to know. We got the keys abs may our way excited to unpack and get some rest. However, they gave us the wrong keys. Mistakes happen but they took over an hour to resolve between a series of calls and messages where they suggested we take a ride back to get new set and then return. We found this as an unacceptable solution and we’re surprised we weren’t offered any in kind accommodations such as a discount or an extra cleaning service for our trouble. We eventually got into the apartment.
2. The cleanliness of the apartment was lack luster. While we expected no shampoo or extras like that, we did have a number of small issues that added up. The pillows were extremely old it appeared with yellow stains on them (which we noticed only at the end when removing the linens as requested). We also had a number of ants that took about a half day to resolve. The first floor shower leaks so we needed to take very quick showers and wipe down the floor with one or two towels per shower. Again, small things that alone not a big deal but adds up.
3. Loud construction. This was mentioned in some earlier comments but want to underscore - there is a big construction site right behind this apartment that between 8am-5pm weekdays is extremely… extremely loud. Don’t expect to sleep or nap during this.
On a side note, we also got locked into the apartment stairway but lucky we did not yet fully close the door behind us with the key on our exit or we would have been stuck in the locked stairway until someone else left or entered. It was a close call. Not to future guests upon exiting to ensure you don’t fully close your resident door until the front door to the apartments is open.