From beginning to end, this was the best Airbnb we have ever stayed in. Communication before, during and after our stay was excellent. We arrived at the apartment to be greeted by Vanessa, who had a spread of bread, jams, local pastries, milk, juice, a big bowl of fresh fruit, tea and coffee for us. Vanessa showed us the apartment and took the time to go over where we were staying in Porto and pointed out lots of areas on the map we should visit and suggested several restaurants in the area. We were staying for a week so we were also offered the opportunity to have the apt cleaned (at no charge) halfway thru our stay. The bathroom was nicely stocked with soap, shampoo, toilet paper and a blow dryer and the shower had plenty of hot water and great water pressure. The kitchen was well stocked with the items I mentioned above, plus lots of condiments, pasta, laundry detergent and cold filtered water in the fridge. There is a nice balcony and double doors out to the balcony in both the bedroom and living room. Great blackout curtains/shutters in both rooms. Vanessa explained how to use the washer/dryer and we loved having this amenity in the apartment. The building has a nice size elevator so no worries about having to climb stairs with heavy suitcases. The apt is only 5-10 minutes walking distance to the main tourist area, which we loved because it was nice and quiet. But within minutes we were in the heart of it all. It is roomy as well and perfect size to accommodate 3 adults (my husband, 23 year old daughter and myself) During our stay, we got to meet Adrianna as well because she came to drop off sheets for the pulllout couch in the living room, after our midweek cleaning. she was so sweet and made sure our stay was going well and made more suggestions about the area. I highly recommend this Airbnb to anyone coming to visit Porto.