The apartment is in a beautiful location, easy access to most of the sites within Porto. Unfortunately, we had a very inconvenient check in (25 min walk from the apartment). We found a damaged chair, missing items in the welcome package (laundry detergent) , and only the most basic amenities. There were only 2 small towels, no kitchen cloths, only sheets and covers for 1 bed, and the spare duvet and pillows had no covers. Finally, when opening the sofa bed we found an open condom wrapper.
I brought all these complaints to the host, and he denied offering laundry detergent, which was in his message to me, then ignored all the other comments and photos I sent to him. He acknowledged me finding something, without being clear, but only at check out.