You know the apt was nice. I now know it's big business in Portugal to host multiple airbnb. At the end of the day you lose the the personal touch that goes with the purpose of airbnb. The lack of empathy when did have problems shows us we were just a number not a valued client. We had construction and lights went frequently. There response was "we can't control what happens in the building" they should know and block those days out for future bookings. They gave me a slight refund, but not enough to make me feel like they really cared. Over all they said they had 35 check ins the day we checked in and we are on there schedule not ours.