Thanks for your hospitality.
In order to increase the ratings from the guests, I can recommend some improvements:
1. Buy bigger teapot for your guests;
2. Supply soap in bottles, not in small soap sachets;
3. Make the hook to hang the shower head in the bathroom on the second floor.
4. Arrange locks/keys for every door in the house, including the toilets/bathrooms;
5. Improve the internet's speed