Communication with Flàvia was very smooth, she was always available and very forthcoming. I am very thankful for letting me leave my stuff after check out hour. The kitchen was fully equipped, which is uncommon for Portugal. The street is quite but a bit difficult to find, it is very similar to others in Bonfim. And I already lived in Porto for several months. My only objection for the apartment is regarding the bathroom: the water pressure was very, very low probably that is the problem of the building, not the apartment itself, the bathtub needs to be replaced or fixed I almost fell several times, and definitely more towels. It was two large and one regular, even I was alone for five days stay that wasn't sufficient. Even so, I warmly recommend this place and would definitely book it again.