We booked this place for more than 2 weeks, based on the reviews and pictures but unfortunately our experience was completely different.
We got to the apartment, which wasn’t clean enough, with maintenance issues. We talked with the homeowner, asking for a full refund (different from the cancellation policy) she refused, we have no complaints about it!
She offered to send the cleaners again and we decided to do it on our own.
Partial maintenance problems:
Disintegrated couch fabric; stains on couch, sofas, carpet, blinds, curtains; leaking refrigerator, boiler drain; flimsy door handles, faucet, shower head, toilet seat; a struggle to close wc door; lights not working on kitchen and porches;
We were contacted to hang a fallen curtain in the living room, we asked not to do it during our stay.
A week into our stay, we asked for a clean set of linen, we were answered 36 hrs later, after we’ve washed it.
We believe that real criticism can lead a change for the good.