The lock box where the unit key was located was nearby but it was very dark and difficult to open seeing as there was no light on the street. Lack of motion lighting pit side and inside the building made it very difficult to access both the building and the unit. Locks for the unit are incredible cumbersome and difficult to operate. The unit while comfortable, additional towels would be appreciated as would basics such as more toilet paper. this is a great location as we could walk everywhere almost: Gaia, Ribeira, Santa Catarina shopping, etc. Great coffee/pastry shop a block away, Villagio Italian restaurant is great. A laundromat is 2 blocks away. You have access to the underground parking but the spot assigned is very difficult to get inn and out of s it is poorly located and irregularly shaped.