Sousa is wonderful! We didn’t get the chance to meet her in person, but she was always quick to reply, and any request we had was immediately met! We were missing some essential kitchen items, and she had them dropped off that very day! Such hospitality! The place is bright, spacious and comfortable and was quiet and peaceful at night. The location is great, just a ten minute walk from the main city center and very close to all the places to eat! Check out Manna organic cafe just down the street - excellent! Beds were comfortable, and it was a great place for us to work remotely, especially with the fast internet. The only complaint is that the couch is quite uncomfortable, but that’s because it’s a pull-out bed as well. :-) Muto obrigada, Sousa! Highly recommended!