You’re gonna want to read this..
WORST Airbnb experience you will ever have, here’s why:
-check in: no “easy self-check in.” Lockbox was stuck. Host did not answer calls or texts. Management company couldn’t help.
-WiFi: network given does not exist. When host finally responded, she sent an entirely different network, but didn’t respond to check in issues.
-shower: no shampoo/conditioner (as per listing), brown water, overflowing shower
-apartment very ill-maintained: many areas of apartment floor tiles were completely loose and came out entirely when stepping barefoot. Hurts to walk on & unsafe.
-coffee machine had dirty old water and tea kettle and coffee machine didn’t work
Everything about this experience has been beyond disappointing. The host was extremely dismissive and uncommunicative. It is obvious that they don’t care about your stay and weren’t willing to accommodate or fix issues whatsoever. Never sent a maintenance team as promised. Very tough fight for any compensation