Rui helped us check in and was very flexible in what time / when we could meet. The place had been professionally cleaned and rooms were representative of the photos. He spent almost an hour helping us understand the city by showing us the city map, local spots to see and his personal recommendations of which we tried several - great restaurant recommendations! The location was perfect for us - very short walk(5min) to the port houses and 15-20min walk to a ton of great restaurants and right across from a beautiful park with great views. We will be back :)