Pros: bright, clean apartment. Great location and budget friendly. Within walking distance of all things to see in Porto. Host left a bottle of wine. Our stay was enjoyable once checked in.
Cons: Host was asked if a 1:30pm check in was okay the day before our arrival. Host responded at 1:35pm the day of arrival to say that it was okay. By that point, we had just gotten off the train from Lisbon not aware of where to go due to hosts unresponsiveness, so we headed to welcome center for answers. Lady at the welcome center said “your check in was at 1:30 and someone was waiting to check you in, and now can’t meet you at apartment until 2”. After telling her that the host never responded until just then to meet anyone, so we had no clue to be there at 1:30 or not, she seemed unbothered and told us to go meet someone at 2. Some man checked us in around 2:30 (at this point we’d lost a precious hour as we weren’t in porto for long). We didn’t even meet the host. It was the first time using Airbnb that a host was not there to greet me. The host never even personally apologized for this inconvenience she’d caused. The apartment itself is very nice, but you could tell the bare minimum was done to make our stay comfortable. There was no hand soap in the kitchen, only one comfortable pillow (the other was so thin it wasn’t worth using), only 2 espressos and 2 teabags(stayed for two nights) and only one small port wine glass (so we could not properly enjoy the bottle of wine they’d left for us). Only one large towel and one small towel per person was left for the whole two nights (even hotels leave more than that). I mean, that is fair game but it was almost like staying at a cheap hotel rather than an Airbnb, especially one with a supposed super host. There are better Airbnb’s out there for the same price that will make you feel more welcome and like the hosts actually care about the comfort of your stay.