Arrived early and they allowed us to store our bags in their shop before our tour. Gave us a map and a rundown of the city and all the "must see" spots which was very helpful! Provided some Port wine for us to try to "fortify" us for the hilly neighborhoods which was a lovely surprise. Stocked fridge with water/beer/wine available for purchase which was super conviennent. Great courtyard where we enjoyed some fresh air. Bed was very comfortable, large bathroom with nice details. Location was great right on flower street which allowed us to be right in the center of town. Heads up - Parking can be a bit expensive in the public parking lot in Sao Bento 34 € (but they warned us, it was just difficult to find a spot elsewhere). Best place in Porto!