The apartment was beautiful and the deck amazing. The steps were not a deterrent at all and the view was worth it. The check in process was flawless with the keys being left for us in a locked box. We did not meet Marcos until we were leaving to check out. It would have been nice to meet with him before as we were not given any kind of guidance on supermarkets, restaurants, how to use local transport and other things to do. That aside, this apartment is amazing and we would definitely stay again!