This place was PERFECT. I've just looked at the last 20 reviews, and every word is true. Cláudia is a lovely host. Caring, professional, communicative and proactive. Her English is excellent, and yes, she met me at the train station and walked with me to the apartment. She came by with heaters and a duvet when the weather changed without my having to ask for them. Yes there are a lot of stairs, but Porto is hilly no matter where you stay. And the climbing and descending helps to balance the delicious restaurant intake. The bed is firm and comfortable. The linens and towels are of good quality and don't have any perfumy odors like I have found at airbnb's in the US. The view is stellar and changes in every light. I was so happy staying there, and I would book it again if I return to Porto.