We had several issues when communicating with Host Wise.
We requested the ability to drop our luggage at the Airbnb, but host wise only sent us pre-set messages without actually listening to our requests.
Once we arrived at the place, we learned that the wifi and tv wasn’t working. We tried to troubleshoot the problem ourselves but nothing worked. We contacted Host Wise and they were non-responsive; we actually had to directly contact Airbnb support in order to get some support.
Unfortunately, we never had access to wifi or the tv throughout our 2-night stay.
Secondly, the listing stated that there was air conditioning available. The only AC was in the shared living space, and there were no fans or AC in any living room.
Overall, the lack of communication proved to be a great disappointment for us.
Some positives - the location is lovely. You feel like you’re one with the locals in Porto. There’s a few cafes and restaurants around, and you’re also very close to the metro station. The beach is a close 10-15 min drive, which was also a nice touch.