I found Manuel quiet rude and unhealpful to communicate with - he was happy to send detail of his video and private tours but when asking for assistance I was ignored and when phoned he rushed me off the phone without helping and hung up on me.
Also when booking I was asked to select a check in time after doing so he asked me to come earlier as he could not wait if I didn't make it meaning I had to change my entires day plan to get there, on arrival I was helped into the building by another resident to then find my own way to the door and be met by a cleaner who told me I wasn't checking in untill my original time selected.. very disapponting.
Very unpleasant experience for first communication and point of contact in Porto .