Joana's apartment is at a very good location, clean and tastefully designed. However, we were a little bothered by the following:
- The apartment is noisy at night and early morning because the bedrooms face a relatively busy road paved with cobblestone and cars pass by all the time.
- We asked for a second key to the apartment as we were 2 couples and might be coming to the apartment at different times. The host said she will try to bring the second key but she was concerned that some guests lose it. We didn't hear back from her after about a second key
- We were asked to check out at 11 a.m. by leaving the key inside the apartment. We asked whether we can collect our bags at 1 pm as our flight was later in the day. The response was a clear "no" without any flexibility and we had to carry our bags with us for the rest of the day for no good reason. I think the host should be able to accommodate simple requests like this if it's no inconvenience to the host but is a big inconvenience to the guest.
- We were asked to take the garbage out on our way out even though we paid a cleaning fee for the apartment. This led us to believe that a cleaner or a different guest wasn't coming right after our check-out and we don't understand why we had to carry our bags around the town if it wouldn't make a difference to the host.