I hate to complain and do so with regret as we had very high hopes for this place.
Unfortunately our stay was ruined by a pest problem in Hut E (ant infestation). We since found a similar review from a year ago, so if you stay here soon you may expect the same as it has not been acknowledged by the host. We have also been accused of lying about this in order to get a free stay (despite supplying photo and video evidence).
In short, we woke up in the night to thousands of ants crawling over our belonging, the floor and the bed. The host implied it was our fault for allegedly having food in the bed… bizarre accusation and totally false (no food had been in the building during our stay).
We were unable to sleep in these conditions and the room was uncomfortably hot with no opening windows and a broken fan. The bed had a deep dip in the centre, and the toilet did not flush consistently. Whilst the host did investigate the latter, he refused to acknowledge the presence of this or any other problems, despite us presenting clear photo and video evidence with polite communication.
I should add that I anticipate an unfriendly response to this review from host Achilleas, who responded to our attempts to resolve everything privately with shocking rudeness and accusations that somehow this is all our fault.
Before booking, please take a moment to consider the tone of the host’s responses to negative reviews on here. If you encounter an issue during your trip, expect it to be met with the same communication style!
Regardless of all this, I have endeavoured to be fair by scoring this place highly on the areas that were good.
Best wishes everyone.