This Airbnb hosted by José and Samantha is a comfortable apartment in a great location. It is within walking distance to all the Porto must see sights. The keyless entry system worked well. The apartment is a good size for a couple and was for our four-night stay. Having a ground floor is very convenient, we walk enough hills during the day! The bed is very comfortable, kitchen well stocked. A washing machine is also a nice feature. Grocery stores and restaurants are close by. Our biggest find was a local family restaurant gem around the corner, Murça No Porto, Rua da Alegria 44, $6.50 Euros for appetizers, soup, main course, and wine, you can add a dessert for a euro, food is local and delicious. Popular and busy, getting there by 7 p.m. or midafternoon is your best bet. There are so many great restaurants close by, we never had a bad meal. We would be remise not to discuss the issues that we did have with the apartment from the start. The main problem was that one of the blinds on the two large windows, that are several feet in height, could not be pulled down as it was rolled up to the top and the ceilings are 10 feet plus and there was no ladder. The apartment is ground level, so this resulted in light coming into the apartment from a streetlight when we tried to sleep, eye shades were required. These were not provided but multiple ear plugs were, which were fortunately not needed, it was a quiet location. The sink tap in the kitchen was broken but still operational if you were cautious. We reported both to José, he said he was unaware of these malfunctions. It would make sense that all apartment features be verified to be in working order before your next guests arrive. José did respond that he could not get anyone in on a Sunday, our second day, but they could come on Monday, if we were ok with that, and we said absolutely. At least we would have two nights without a need for personal eye shades. We never heard back from José and no repairs were done. I texted him to tell him we were vacating the apartment on the day that we were scheduled to depart and that we had enjoyed Porto. Four days later he reached out to say sorry for lack of communication, but he had been unwell as he said he had previously mentioned (he never had previously mentioned this to us) and his wife was expecting a baby. This does not explain why the person did not come to the repairs on Monday as planned. We wish José good health and his family, soon to be extended, all the best. There must be some maintenance plan in place when you are running an accommodation business. Given that most of the reviews indicate excellent communication (and was one of our reasons for selecting this property), we accept this as a one off. Location is fabulous, the apartment clean, comfortable, and well equipped. Had repairs not been required, we would have had no issues. Given our experience, we would choose not to stay at this Airbnb again, but we have highlighted the many positives.