Our host was really helpful when we arrived. She spent a lot of time with the tourist map showing us where everything was and giving a few suggestions re restaurants etc. The apartment was in a wonderful situation, very bright and comfortable fitted out with all equipment we needed and easy walking distance to everything. Porto is a great city to visit. A segway tour is a must and everywhere we went everyone we met was very helpful and friendly. Maybe it was our misunderstanding but we thought the apartment had two bathrooms which meant two showers, (there were four of us staying). There was an ensuite but it only had a toilet and basin. Overall a lovely bright apartment in a very good situation.