PLEASE CONSIDER A FEW THINGS BEFORE BOOKING. This is a heads-up about this property and air bnb. Once you pay, if accommodations are unsafe or not as advertised, hosts have the option of just never responding you (or air bnb customer service) and there is nothing you can do!
Porto is undergoing construction at the moment. In my case I had someone with limited mobility and had mentioned to host who should have given me the heads up that the property is NOT easily accessible. Over and above the other reasons such as (no bedding left for second bed), leaky shower and only one hand towel for two guests, hard to access key, zero soundproofing, loud dogs, management company’ not reachable, etc.. this place is only accessible by foot (taxis cannot get yo the door) and only if you either luck out or get to know your way through the construction zone pedestrian MAZE which has several DEAD ENDS. We had to move to alternate, accessible, safe accommodations!
MOST IMPORTANT: The host is able to accept your payment and then ignore you and there is NOTHING air bnb can do about it. The host can ignore them too. A profitable business model for people for whom integrity is not important.
I chose this place for location, availability (obviously better places get booked first) and access - in the end I had to stay somewhere and the host was able to just keep the payment. Air bnb will not be able to get you a refund if the host simply ignores you and them!! Another great ‘hack’ for this business scheme!
I even have pictures of everything! I wasted my time on my holiday talking to them, sending proof etc and in the end all they said was ‘sorry we cannot contact the host and without their authorization we cannot do anything’!