Claudia sent us quick acknowledgement and a welcoming email following our booking. Our emails before arrival regarding arrangements were also responded to promptly. Claudia met us at the unit and was really friendly and helpful, explaining the apartment and giving us advice on places and things to do in Porto. We appreciated the local map and having places marked on it for us and also the little bottle of port as a welcoming gift. Claudia left her contact details and encouraged us to contact her if we needed help with anything. The apartment was as described, really well equiped and clean and fully serviced and cleaned during our visit, we loved it. The actual location is fantastic, only 200 metres from the city centre, Sao Bento railway station and Rue de Flores that leads into the old town area Ribeira. Our only negative was that the bedroom fronts onto the Main Street which was really noisy of a night time which made it very difficult to sleep or stay asleep. Thank you Claudia for the high standard of your lovely unit and helpful advice.