Excellent location - close to the São Bento train station and the Sé (cathedral), most of the sites are within walking distance. Also quite a quiet area. Not very well equipped - no cups for tea or a large coffee with milk for example. Good communication with the ORM team and they allowed us to leave our bags in the apartment before the check-in time. Check-in was fine. At check-out we were able to leave our bags in their office which is a few steps down the road. Altogether a good experience.