We are really sad, but we can't recommend Joanas Airbnb at all.
Me and my good friend Indrė stayed in this listing for 2 nights and there have been some general aspects, that are not okay.
1.) Flexibility - We wanted to have a fruit and vegetable basket for a few euros more. Obviously, we would have payed for that and pricing can be changed by a host in an 'alteration request', that we would have accepted. Joana felt offened to be asked, for her pricing being changed (we explained her, and that of course we'll pay for this additional request. She prohibit to ask furthermore (for her even earning more. I think, she just didn't want to hear from someone, how things can work out more easy, to safisy the guest, who is paying a lot for his stay compared to Portuguese standards.
2.) Resolving issues - Our shower wasn't working anymore, after being in it for 3 minutes, water wasn't even luke warm, it was ice cold.) I mean, stuff like that shouldn't happen, but it can. Joana just responded in a way, that it would have been our fault, because there would be always enough hot water.
We needed to ask 3 times, if we could check-out earlier with many solutions offered, where to leave the key. No response.
3.) -> Coldness in general, the listings location is beautiful and also the doors to the street with the balcony, but that's it. It hasn't had anything to do with cozyness.
I never did not recommend someone and I am also sorry, as it can Joanas amount of bookings, if potential guests are reading a negative review, but after plenty of overthinking we suppose honesty is key here. Kindly, Timo and Indrė
Nach reiflicher Überlegung können wir dieses Inserat von Joana leider nicht weiterempfehlen, aufgrund nicht gegebener Flexibilität, einer kalte Ausstrahlung der Gastgeberin, nicht das geringste Interesse daran zu haben, Probleme zu lösen.
Das ganze im Detail auf Englisch.