The house structure is great. But very bad management by ALTIDO. The house wasn't checked prior arrival: missing plates, cups and a very base utensils in the kitchen for 5 guest, the remote TV wasn't working and other issues on arrival that wasn't pleasant. the person that received us couldn't work out how to switch the heating on .... it was arranged for the next day at 12:00 to come and resolve the issues. arrived DELAYED after my phone call and just the issue with the door was resolved. I was offered for than to comeback again but I said NO. because I just wanted to relax with my family without issues that supposed to be resolved PRIOR ARRIVAL. The basement area had a very bad smell of mold from the bedroom that is not listed, but it was strong enough to bothered us in the staircase area. Others issues like charge for extra used of electricity, remove the bedlines to wash, etc made us fell uncomfortable, nothing at all like others experiences before, such a disappointment 😔