The communication with the host took a long time and the answers were imprecise.
We travelled with a new born child and even though we made the booking including him and the reservation included a baby bed, we did not get one the first night.
We asked to check in earlier the first day but never got an answer to it.
The instructions to get to the place with public transport were also outdated, so we ended up taking the wrong transport.
All that lead to a very bad experience. We had to find a place to stay at short notice, got lost on the way even though we followed the instructions given and in the end had to improvise our beds.
The host was not the among the most helpful and empathic ones we had.
The plus side was that Airbnb could intervene and support us.