Communication with Ole is super easy and his reactions are prompt. The apartment is lovely and was very clean. However it is smaller than one might expect from the pictures. Sometimes we also missed the opportunity to sit down at a table. So the apartment is not ideal for cooking for yourself. The only window there is opens towards the balcony of another apartment which is a little unfortunate regarding privacy. But for people who intend to mainly sleep at the place it is perfect. We had a great stay. Thanks!