Anders is a very polite and friendly person, he gave clear instructions. However, the day before we were to arrive, we had asked for instructions and there was no response until the actual day of arrival, which was worrying for us. Also, we had selected the apartment since it was said that parking was free, however we found out only after reaching there that this information was outdated. Considering parking in Olso costs around 35€ per day, this was very disappointing. Also, it was said that breakfast was included, but only tea and coffee was provided, which was also very disappointing. The location and the apartment are both good.