Tomas was very friendly and helpful. He helped with our luggage during arrival and departure due to weather conditions. The environment was very nice. I was a little worried about the location, but it is a nice, quiet, clean environment and consists of a mix of traditional houses and modern buildings with a shopping mall across the street. It is located conveniently close to the subway. The beds felt comfortable. We felt very welcome and happy with our stay. Some stronger lamps/lights would have been convenient, as I cannot see very well in the dark and there is not much daylight in the winter. But that is a minor detail.