This apartment was very nice with everything we needed. Hans was quick to respond to our needs. One glitch was that the keys are picked up from and returned at a nearby 7-11. It was supposed to be open at 8 am on the morning we were walking to the train station. It was not. We texted Hans at 8:15 and he came to get the keys from us. He then drove us to the train station which was much appreciated. Beyond the call of duty. Just know that if you have a train or plane to catch, you cannot leave the keys before 8 am (and that's if it opens on time).