Overall, I had a great experience. They were very responsive in helping me get directions from the airport to their home. The only problem was when I arrived at their house. I did not have a code to get in to their apartment so I sent a couple messages through the app that weren’t responded to. I called multiple times with no answer, finally Tom came to the door. He had worked the overnight shift and had his phone on vibrate. Otherwise I would’ve given five stars but having to wait half an hour after traveling for 12 hours to get inside was frustrating. Their place was very clean. Bed was comfortable. Tom is a pleasure to talk to and gave me lots of good information about the city as I said, I would’ve given a perfect review if it weren’t for the fact that I had to wait half an hour, late at night, with my luggage after traveling all day to get into the apartment.
They are currently doing construction on the apartment building FYI