Very nice hostess. Apartment does have steep staircase to the apartment and to the upper level so if there are some who have breathing problems with exertion or difficulty with stairs, this is not the place for you. We were in Oslo during their record breaking heat and drought otherwise I am sure the inside temperature would have been comfortable. Opening the windows helped, but still warm with no air conditioning(no A/C was known when booked, however mother nature did not cool Oslo as is usual the time of year we were there). We had all we needed for linens, towels and washcloths. Small washer helped us keep supply up and to wash small loads of laundry. Everything dried overnight. If you are very overweight, the shower upstairs is a bit tight but manageable. All appliances work very well and allowed us to eat some meals at home, saving some money. Would stay again if in need of a 3 bedroom, 2 bath apartment! Thank-you Carina.