Overall, I had a very positive experience with Wera. She is a nice and calm person and very welcoming. She is also an intelectual so you can talk to her about any topics, and she has excellent English language skills which is very important for the tourists. However keep in mind that Wera is not happy with late night check-ins (even when this is the only option) and some issues in communication might appear due to that. Eventually she is flexible and adapts to (reasonable) guest's wishes.