I didn’t feel safe at Bob W’s. All the locks are electronic and you open your room with a smartphone. My door opened on its own on several occasions. One time when my door opened randomly during the day, I looked around the corner in the hallway. I found a jacket and a backpack just laying on the floor which I assumed might be someone unauthorized to enter the building. I promptly messaged Bob W’s support to tell them about the issue. I was flat out ignored and told that they can fetch me a phone number to local Ghost Busters. I wish I was making this up. Mind you, I was traveling all by myself so knowing that Bob W didn’t care at all about a potential safety issue was just horrible. Not only that, their support was straight up made fun of me. I expected someone to actually come and check my door out and see if there wasn’t anyone who might be trying to open people’s rooms. To say I’m disappointed is an understatement.