I take no pleasure in saying this is the one of the worst Airbnb’s I’ve ever stayed in.
Not only was the apartment in motel-style rundown condition, but the host’s response when I brought these issues to his attention was even more shocking. Sigvart was rude, defensive and completely unprofessional. He even went so far as accusing me of staging photos I sent him and said “the latest reviews gave me top marks” after that response, I started thinking that we couldn’t have been the only ones who had this experience, maybe I should have gone deeper into previous reviews to see if I missed something. Now I see why he is so defensive, likely because he never addressed these same issues and kept sweeping it under the rug hoping guests didn’t care or notice.
Perhaps this apartment was nicer at one point but it seems clear that Sigvart has not seen it in person for quite some time and just expects it to run itself hoping that people have lower standards than they should. This was not a budget rental and the quality should match the price you’re charging.
Ok here goes my long list of problems. (Deep breath) When we arrived to a tiny itty bitty place (even by Norwegian standards) there was a strange mix of old smoke mixed with a strange chemical odor and we had to air the place out for hours to be able to sleep in there somewhat comfortably. There were feces stains left in the toilet We were shocked! Then we saw previous guests trash in the bathroom drawer (I assume because there’s no trash can in there?) almost every soft surface had stains on it. The floors throughout were not cleaned properly and grime stuck to our feet, there were dishes put away that still had lipstick on it. The fridge even had a smell that permeated the food we tried to keep in there. The curtains don’t fit either of the windows properly and there’s an apartment and hallway that look in. And yes, you guessed it, also ripped and stained. There is terribly sad dorm style lighting but it was soooo dark and the pillows are the flattest we’ve ever seen. Our necks hurt every morning. There’s a particularly cheap coffee maker in place of the espresso machine he shows in one of the photos and it’s beyond used and abused. (No coffee supplied as promised either) almost all his instructions were wrong and we had to figure it out ourselves. The internet and cable worked intermittently. The shower leaked water all over the bathroom even though we closed the doors as tight as they could be closed. No place to put shower items, just had to set it on the flooded shower floor.
Almost every aspect of this place screamed “I don’t care about your comfort”
Sigvart said I should have contacted him during not after - I’m sorry but how would you fix THAT many issues while we were still there? We also had a very limited amount of time and didn’t want spend it going back and forth with him.
I will say the mathallen within walking distance was very lovely and a welcome place to spend time in given the apartment made us so sad.