Alexander was really welcoming, his flat is super clean and exactly like the pictures, it was also lovely and warm which was great after being out in the snow all day! Great comfy bed and everything one could need in the kitchen which was great as we cooked lots. Wonderful fruit and veg shops on the doorstep as well as fabulous fish and seafood in the supermarket which is really cheap compared to the UK. Alexander responded quickly and we could walk with our skis to the metro which took us straight to the tracks. Only issue as was in previous reviews is that the area is rather mixed - I felt happy being there with my boyfriend but maybe would not stay there by myself.