I only communicated with her through emails and texts. She seems friendly and helpful. Her place is located near to eating places and shopping district. Though not as spacious as compared to other Airbnb’s I’ve stayed in Norway (there were 5 of us), her place is well maintained and clean. Just a note to light sleepers, there are trams traveling along the street below so it could be a bit noisy at night (perhaps it would be better with the windows closed, which we opened as it was very warm). Finally, it is a very nice place to stay while visiting Oslo city.