Hanne's apartment is in a good location, and not far from a bus stop. When we arrived, the toilet seat was broken off from the toilet, and was not safe to use. Hanne was very easy to communicate with, and quick to respond when I alerted her to the problem. She said she wouldn't be able to get it fixed over the weekend, as nobody was open, so AirB&B allowed us to end our stay early and move to a different airb&b listing. Also, just so you are aware, as it isn't in the listing, there is an issue with the toilet in that the toilet flush button gets stuck, and you have to shake it around a bit to get it to pop back up so you can use it. It usually didn't take long, but one time it took at least a few minutes of shaking to come back up. It's not really a big deal, just a bit of a hassle.