Long story but I try to make it short, it was the worst experience with a host in my life. We hat a problem with the shower, the water from your shower is falling into the apartment downstairs leaking water all over the apartment,I said I was going to talk with Airbnb to see if they can fix it. Airbnb contact the host and then he text in a aggressive way, then he went to the apartment kicked us out of the apartment, He had a threatening attitude and verbally assaulted us, In conclusion, the host kicked us out of the apartment, He had a threatening attitude and verbally assaulted us, after that Airbnb took the necessary protocol to verify that we are safe and secure, Airbnb was very professional and took care of placing us in a safe and welcoming place.
My friend and I are grateful to Airbnb, however it was an experience that I do not wish on anyone, I leave my experience so that it does not happen to anyone else.