Jennifer is very helpful and friendly--gave tips to where we can eat and roam around in Oslo. Our luggages were delayed and Jen lent us pajamas which was a very kind gesture from her and we appreciated it a lot. They also offers breakfast which is a nice touch to our stay as Norway is a very expensive place. Kim helped us to bring down the heavy luggages too which is helpful of him. Their place is nice and location is strategic. Hospitality is superb. Thanks for everything. We enjoyed our stay there.