Very unpersonal communication. Check-in time was 15 min late. Room was not cleaned well (half-empty bottles in fridge, old towel behind washing machine). Purpose of washing machine unclear because the was nowhere to hang the wet clothes.
Besides the rather negative facts, the neighbourhood was great - lots of restaurants and Norwegean people and quiet at night. All in all the appartement was modern, functional and easy to access (as soon as you get the code).