Mona was very quick and helpful with all communication and questions from us. She was gracious enough to let us leave our luggage there early since we arrived on a very early flight. Her daughter, Lovisa assisted us with a lovely walking tour of Oslo and recommendations for places to eat and visit while in town. She was the most friendly Norwegian we encountered on our trip and very pleasant to chat with. The room is very comfortable and the neighborhood is lovely. We very much enjoyed the local bakery for coffee and breakfast that they recommended. Would highly recommend staying here as the hosts are so pleasant and easy to talk to.