At the time we stayed with Heidi, she took a very hands off approach, relying on guests to do much of the prep work for those that would follow them. We were unlucky and the guest that preceded us mislabeled the key, stripped everything off the beds and seemingly hid the bedsheets. This led to an experience that was somewhat below the standard we were hoping for. Judging by the positive reviews, our experience was not typical of what is generally a fine AirBnB.
The apartment is well located and well appointed. A fine place to spend a night or two in Oslo.