We needed a place to crash for a 24 hour layover, and Ida responded super quickly, and was very helpful. Her flat has an absolutely lovely view, and we really enjoyed the heated floor in the bathroom! She left us all kinds of ideas on what to do, as well as fluffy bedding and clean towels--super nice! The mattress itself was a bit thin and on the floor, making for a slightly sore back, but overall, it suited our needs just fine.