Our experience was disappointing
Arriving was unnecessarily stressful. Not knowing if we were staying with host or if with other guests was unsettling. Especially were buzzed in - we thought by the hosts!
4th floor not mentioned and really not easy with luggage.
Our bedding was smelly. Towels were so rough. They seem to have a laundry issue.
Can’t get round bed easily. Bed too long and TV in way. Bed too soft. Really hurt my back - so much so I had to take painkillers to sleep.
Bathroom: clothes on door, on shelving unit, dirty laundry basket and towels on rail.
Personal items in bathroom a little off putting.
Dryer made a noise all night kept us awake.
Having paid what we feel is a more than fair amount plus cleaning and service fee on top - we were disappointed. We very much felt like we were in someone’s home - and sadly not in the best way.
Hosts refunded the cleaning fee.
I have never had to write a review like this before.