Overall very helpful and responsive. Stayed only as a stop, i.e. arrived late, left early next morning, so we didn't use the apartment much. Anette had prepared all beds for us on request; neat!
Arrived 9 PM and it was a bit difficult to locate the actual building and apartment in the dark. This was the only slight drawback. Anette had sent us a very helpful video of how to get in, but eventually a helpful neighbour helped us out (very friendly neighbourhood :-)).