Hilde greeted us warmly and allowed us to arrive a little early due to an early flight. She provided us with maps, information, directions and good restaurant options. She was very helpful. Richard also was equally helpful and made sure we were comfortable. Comfortable bed. Location, location, location! You can walk to most attractions or public transportation is only about 5 min away. There are shops and restaurants minutes away. Central train station about 10 min walk. I recommend the 2 or 3 day City Pass which allows entry into any event and public transport.