I made a very last booking with Kim and Jen after missing my international connection. This was the most hassle free booking with immediate communication with Jen who guided me on how to get to their place and kept up with every question I texted her! The room was very cute and you have all the amenities in the house available. You do share the bathroom with their other flatmates and guests, though I never had problems using it whenever I needed to use it. Heated floors were a nice plus! I loved my chats with Jen...she has tons of suggestions suited for the kinds of things you want to do! I think I enjoyed the city better in the short time I had because of her recommendations. They are located very close to everything with great public transportation options close by. They live on the 3rd floor with no elevator but Jen helped me with my luggage upstairs and Kim took it downstairs as I was leaving. They are a very sweet couple and you will not regret renting with them.