This is a super, well equipped and clean appartment close to the centre of Oslo with easy access to pulic transport and nearby shops and restaurants. The host uses a company for key pick-up and return which seems to work well for most guests. We were provided with incorrect code and telephone number for key collection and were not provided with entry code to the appartment building. This resulted in delays and stress which detracted strongly from our otherwise pleasant experience. No telephone number was provided in case of difficulties, even though it had been asked for in advance.