We arrived here at 7pm and could not get into the apartment as we did not get instructions on how to get in, but once we called him he sorted it out quickly. There were towels in the dryer, the dishwasher was still running and there were puddles of water in the bathroom and kitchen from leaking/damages. The fridge and freezer were almost full, with a lot of the contents being out of date. One of the 2 double beds is very small. There was definitely an overall lack of professionalism, but Emmanuel himself was very friendly. Despite this, the location and the view from the apartment is very nice, especially for the low cost.