The communication was easy. Everything could be done smoothly without any complications. Check-in and check-out could be arranged flexibly. There was no stress and no rush. Our room was heated. Everything was clean and nice. The location is super: beautiful, hip neighborhood with many good restaurants and cafés nearby. The central station and the city center are within walking distance. We truly enjoyed our stay.
On a side note, Tobias was very nice and friendly to us. He also recommended us a restaurant that turned out to be absolutely awesome!