Kristin responded promptly to all our communication. We did not meet her in person so we have no idea with whom we actually communicated. It may have been a well programmed AI ?
Kristin's apartment has some resemblance to the airbnb images, but is more of a shell than what you are presented with on the website. Do not expect to see a table and chairs to sit at for breakfast or a meal . Cooking is limited affair as you will find one pan and one large stockpot in the mostly empty kitchen cupboards. There is no microwave for that matter either. But then you may be someone who enjoys eating all your meals out in Oslo.
We opted for one of us to sleep on the couch in the living room as the bed head and end were jammed against 2 walls and the long side against the window. Crawling over my partner every time I wanted to get up didn't seem particularly entertaining.
The pick up and drop off the keys can work relatively well if someone can stay with the luggage on the street in front of the apartment block while the other walks up hill for approx 15 minutes. The keys are deposited in a small locker in a shop and will be opened remotely once arranged with Kristin. I found that process cumbersome.
Good luck!