Laila was very kind and professional with a great sense of humor. The apartment was in a great location and very clean. Laila gave us helpful transportation tips and recommended a great local restaurant. She met us at the Metro station and walked us to the apartment, so we didn't get lost. The apartment building entrance was locked, so we felt secure. The building had an elevator, though the apartment is only one floor up. The neighborhood also felt very safe. Having the washing machine was nice. Also, the wifi was very strong with no complications or outages. We had a great stay.