Marte always replied super quickly - before the check-in but also during my stay. There was a little misunderstanding for the check-in time, but I knew it the day before, so I waited in a really cute café nearby. For the check out Marte was really flexible then and I could even stay later. The apartment is comfortable, so nice to have a heated floor in the bathroom! The bed is really high up, but also really really comfortable. The main station is about a 20 minutes footwalk away if you don't want to take public transportation.