it was a terrible experience. the owner of confirmed booking and on the day of settlement is simply not answered any of my calls,never a message. as a result, my friends and I lost a lot of nerves and time sitting just at the entrance. he never opened the door for us. site support worked quickly,the money was returned, and in the evening we found a new housing option,but the time was already spent. it is a pity, because we came to the city for only 2 days,one of which was sitting at the closed door