Anita was kind, courteous and responsive in advance of the stay. She greeted me on arrival and checking in was very easy. I then went out and didn't have much time at the flat at all as I was exploring Oslo.
The room itself is clean, a reasonable size and as it appears in the photo. The bed is comfortable, as is the leather chair which I sat and did some work in! Extra pillows, towels, etc. were provided. There was tea and coffee available and the dining room / kitchen / living area was available to use as I pleased.
The neighbourhood is up and coming, and some people told me they had reservations about it. I had no problems walking through, though, during the day or night.