First contact was great, Allan was easy to communicate with. Unfortunately after renting the van, we realized that the propane tank was non functional, and we spent quite a few days and lots of our own money trying to fix it so we could cook and run the fridge, because Allan took a couple days to even respond to our questions about the various broken things in the van, and was ultimately of no help.
Most frustrating, the bed was broken from the beginning, and Allan tried to charge us almost 500 euros to fix it after check out, despite saying nothing to us at the time...
In the end a very disappointing experience. I would not rent from Allan again due to his lack of candor and overall untrustworthy behavior.