The Airbnb itself is nice and in a good location, although there was some hair remaining in the drain.
This low review is due to the lack of flexibility and compassion showed by the host during check-in. Unfortunately I, the person who booked the Airbnb, had to return home to have emergency surgery, while the rest of my group continued the trip. Despite the fact that my group member informed the host of this fact, they insisted on receiving a picture of my passport and would not accept one from another person in the reservation. This led to me frantically trying to send a picture while in the hospital hours after having surgery so that my friend did not get stranded on the other side of Europe.
Then, when my friend had issues entering the building and I had to ask for clarification through my account I was told to ‘read the check-in instructions carefully.’ (Other attempts to receive meaningful assistance from the host were unsuccessful: when my friend attempted to call the host directly through her app, the host asked her ‘why are you calling me?’)
Overall, these interactions negatively impacted the whole stay, and I do not recommend for other groups in the future.