Jocelyn was very responsive and the outdoor shower was a real standout. However was a bit disappointed that the listing stated it had wifi which was unavailable and we were told it was very low speed if it had been available. The unit wasn't equipped for our needs as while it said it had no kitchen, I was still surprised it lacked a fridge, cutlery or even a bottle opener. Also, due to the small nature of the space, there is no privacy in the bathroom as only a see through curtain was supplied. However, we might not have been the target audience.