I’m writing this review with complex feeling. The UNIT overall is fine. We were expecting an entire house that is showing in the cover of the listing, but we got A THIRD of that house, It is a 3 units property. The unit is new, so everything feel all right. Overall, staying experience is fine with some communication issueS with the manager.
We made a request to postpone the reservation date, 2 days before check-in, but the host declined, which is fair. the host has the right to decline. But the communication was not pleasant and he is keeping telling us he will lost revenue.
Another communication issue is during the stay, we had no hot water and we urgently need to feed the baby. I called the manager and he keeps telling us there is a control panel to turn on the hot water in the bathrooms, which doesn’t exist. After I sent the bathroom photos to the property manager for proof, there is no apologies at all.
We had visited Lake Tekapo many times, but no, we won't recommend it.