While we never met James, we did meet his Mum, Shelley, who was very helpful.
They have done a very nice job of trying to accommodate more than two guests or a couple with children by having a sofa bed. Since there were just the two of us, on the road for several months, less sofa and more space would have been great
Very comfortable bed and we appreciated the small table and stools where we could dine (being there in the winter, outside was not an option)
We had trouble with the WiFi signal. It seems to be weak – we found it necessary to move next to the door for more strength. Shelley did offer another network, but it didn't seem to make much difference.
Items specific to winter - great heating and nice bed warmers were an excellent touch. Since days were short, we would have appreciated a bit more lighting.
Nice towels in the bathroom, but it is a small space and the toilet is very close to the wall which can be challenging for those of us with long legs
Very helpful hosts