The host was very friendly, welcome and knowledgeable about Napier. We enjoyed continental breakfast with local fresh fruits and became fun of vegemite. The pets (2 dogs and 2 cats) were very cute, especially 2 dogs Lucy and Max. They are super friendly and affable. We loved patting them when we were at home. The house has a pretty garden and walking distance to may restaurants. When we saw New Years fireworks, there was a traffic jam in the city but we didn't have to drive. We were lucky to stay in Frances house. The bathroom was clean and water pressure and shower temperature was good. The bed was big and comfortable. If I have to say a negative point, it was difficult to ventilate the room but there was a fan, so not a big problem. I recommend people who will stay in Napier for the first time. You can get a lot of local information from the host. Cycling Napier is fantastic !