My family and I booked very last minute, actually we booked right on the day we wanted to check in and let me tell you that bronwen’s quick response was absolutely fantastic! The way she greeted my family and I at check in was soo welcoming. It was our very first time booking with air bnb and bronwen’s customer service & communication was exactly throughout our entire stay! We did add another day because my family and I really enjoyed staying in her lovely, beautiful home. Bronwen was very open minded & didn’t hesitate to sort out the whole adding another day to our stay. She is super lovely and very caring. My family and I didn’t expect to have options of Disney plus, netflix, and youtube on the tv which we found super helpful for the kids. We didn’t have to log in with our accounts as bronwen already provided profiles for guest for each app which was so cool of her to do😊 Bronwen would always make sure we felt at home and always asked if we needed anything. We definitely didn’t expect a 2 bedroom home to be that big and soo spacious which only meant more room for the kids to play lol We will definitely be booking again in the future. Thankyou for having us bronwen, you are a prime example of what an air bnb host should be🙌🏽🤎