We arrived at the prescribed check-in time but Paul wasn't home. Fortunately he arrived only about 15 minutes later, and showed us around the apartment. It was clean, and well equipped, and everything worked as advertised. Paul also provided us with a wealth of information about Queenstown and identified several walks/hikes that were just about the right length for us. He also recommended a couple of local taxi services should we find the climb up to his house too strenuous. We only needed to do this once after picking up some groceries from the town. The view over Lake Wakatipu from the apartment was absolutely stunning, and we were blessed with five days of perfect weather, so our actual time spent in the apartment was very limited. The only quibble we had about the rental was that the couch in the living area was very uncomfortable, but this was a trivial issue given the short time we actually spent in the apartment each day.