Nice place, very clean, all the amenities you'd need, and beautiful views, easy check in.
It's located at the top of a steep hill, so not ideal if traveling with anyone with mobility issues, but otherwise very close to central Queenstown and to supermarkets.
Sharlene was very attentive, sending multiple messages before and during the stay. I did find this a bit uncomfortable at time of check-out - I understand check out time was 10am, but everywhere else I've ever stayed have SOME degree of flexibility around this. In this case cleaners knocked on the door at 10am on the dot as we were packing to leave, we told them we'd be out in 10-15 minutes, and then at 10.08 I had a phone call from Sharlene (interrupting our moving out) asking if we were going to be out soon. Maybe she pays cleaners by the minute or something but either way put a slightly sour note on the end of the trip.
Otherwise no issues.