We stayed at Bob and Cheryl's place for 8 nights, and with it being our first Air bnb experience, we honestly didn't know what to expect. From start to finish communication was easy, they were so helpful as soon as we booked, giving us tips on transport and places to visit, and when we eventually arrived, taking us out and showing us lovely Auckland. I cannot explain what lovely and geniune people they both are, it really is something you need to find out in person.. you will not regret staying here! The place is clean, quiet and very homely, you can feel the love that they put into it, and it makes it feel like a home away from home. Just 12 minutes away from the City Centre but with it being right by the Estuary, you really don't need to venture out much. I honestly can't praise the home and Bob & Cheryl enough, they really did make our trip.