We had three of us staying and none of us could get the hot water in the shower to work properly. It was either burning hot or freezing cold, and would change on its own suddenly. We messaged the hosts on the first night who said they would address it but nothing changed on the second night. They then said there was nothing they could do aside from replace the hot water cylinder. Finally they agreed to refund us for our third night. There was also a strong smell that seemed to be coming through the fan in the bathroom. It was very strong on the first day in particular and would come back periodically. We have stayed in several AirBnBs recently as a group and this has been the least comfortable experience out of all of them.