After years meeting amazing and pleasant hosts we, unfortunately, crossed paths with this one. Before talking about the problems, I`d like to point out that the fireplace present in the house works perfectly, the shower was great, the beds are comfortable, overall a good house but the host was really unpleasant. After our 1st night in the house, I respectfully contacted the host, through the Airbnb platform, to inform that the gas barbecue cleaning was not ok (actually it was disgusting, with leftover food still inside the barbecue) and I also communicated her that the body soap and shampoo was missing. I told her that we would not have time to use the gas barbecue again so the only thing we would like to solve was the missing body soap since in our 1st night we had to use the foam hand wash soap to have a shower. Not in a million years I was expecting the answer she gave me, she told me that I was probably confusing Airbnb with a hotel, that it was not her responsibility to provide body soap and shampoo because these are luxury items and that I was paying a good rate for the house (in any moment I complained about the price paid, still, she felt entitled to bring this into the conversation, we actually paid what she asked for). After the amazing words of my host, for the 1st time in my life (since I had the whole conversation saved in the platform and pictures of the disgusting hygiene level of the gas barbecue) I contacted the Airbnb support. The day we had to leave the house, it was yet 9:20 am and she sent us another amazing message telling us to “be gone” of the property. The worst experience that my husband and I have had with a host in our lives.