We were disappointed to arrive to a unit that was not clean and not well-equipped. The toilet was very dirty on arrival and there was no toilet paper. Although the bed was made up, the previous guests' sheets had been left in the washing machine. The surfaces were dirty and dusty. I cleaned the place myself as soon as we arrived and despite informing the provider of this as soon as we arrived, we were not offered a refund of the cleaning fee. It wasn't well-equipped e.g. there was only one wine glass and only one teaspoon, the toilet brush was broken, the dining seats had cracks in them, the mirror in the dining room was on the floor. There were other little things that we would normally have overlooked but it all just contributed to the view that this unit was neglected and not in a state to rent out at the price we did. We have stayed in much better units in this complex before - we enjoy staying in this location.