I agree with the other reviews. Great location, close to town. Close to Crowne Plaza bus stop. Nice view of the hillside out the front door. Stayed 3 nights.
Very small, rustic place in the back of another home. Excellent communication from the host. Great for a single backpacker, who wants a little more privacy than a shared space. Twin bed was comfortable, and there is a small fridge to put a beer or bottle of milk.
WiFi does not reach the place, so you should plan to purchase a data plan. Also had issues with water pressure, as noted by others.
No AC but the fan was good. Stayed in the summer so I can't comment on the heater.
Queenstown is such a great place, so pretty much wherever you stay, you will have a great time!