Anita was very responsive to my queries. I didn't stay due to having to be redeployed to Gisborne for Cyclone Gabrielle being an Emergency Services worker, so i had to cancel my stay as a result. Anita was trying to facilitate a refund, to which i commend her efforts, however, i knew this may not be possible and accepted whatever occurred. Maybe next time I'll get the chance to stay over. Cheers anyways...