All of the positive reviews about Murray are true. He is very kind and full of good information on how to enjoy your stay in Queenstown. He loaned us his bus card so we could get a discount if we used the bus. The apartment is great with a very comfortable bed and hot shower. Lots of nice extras are included such as Kleenex, shampoo and body wash. There is a very nice trail near the home that enables you to walk into town. This is a perfect place to stay when you visit Queenstown.