We greatly appreciate it.
The B&B was in a perfect location for us, as we were visiting friends who lived on the same street.
The room was clean and the amenities were sufficient without being amazing.
We did receive confirmation of booking and payment, but when we arrived our host was unaware of the booking. Our host got everything ready for us despite having just arrived home from holidays. They were both incredibly accommodating and pleasant in rectifying the miscommunication with the booking!