Communication with agent was easy and their response when there was a problem was quick. House is good position in quiet neighbourhood. Be aware that linen is provided but beds not made up which I have not experienced with airbnb before. House not clean at all and not well maintained. Almost didn't look like cleaners had been through at all between guests. Be aware that two downstairs bedrooms are directly off garage which has a boat and car parked in it a bit fumey from petrol etc. Stuff lying around everywhere in garage. Very cold and damp smelling downstairs (heaters were provided in these rooms). House needs good spring clean and tidy. Was warm upstairs with good heatpump and fireplace (we didn't use fire). Also you are required to dispose of pay for your own rubbish collection/removal.