Nicole left clear instructions how to get to her flat and how to get in. Easy access, need to be fit to get up the stairs but unfortunately she was sick and i called the day before arrival with no response so couldnt take precautions prior to arriving. The house was smaller than we imagined with little room to get round the bed. The bathroom was a good size but not clean enough for guests and the sink was blocked. The dryer was on and the place was very humid and damp. The kitchen lacked hygiene and i didnt want to put food in the fridge.