Katie's place was great! She was always quick to respond and helpful when needed. The place is just like the pictures and feels very new and homey. The check in instructions were very clear and made the place easy to find. It's separate from the house so there's lots of privacy. It's a great location too! The neighborhood is nice, less than 10 min drive to the airport and about a 15 minute drive into the heart of Queenstown. She did put a fridge in there which was very nice to have. She even provided a booklet with maps and tips for travel and information about the surrounding area. It was the perfect place for our short stay in town!