The house in Wanaka was very nice and matched the description. There is a lot of open space, a great hot tub, and comfortable sitting areas. Our biggest issue was with the poor communication from Bachcare. Upon arrival, we asked a question about lack of working internet by calling the listed number and messaging in Air BnB. Despite calling a few times during business hours, no one answered the call, and after pinging the message on AirBnB, they sent a noncommittal response 2 days later. With it being WiFi and one of our group of 6 international travellers having mobile data, it was certainly manageable, but I would be generally quite concerned with how issues are dealt with by this company (as noted in previous reviews).