Great place. Everything is as described. The unit is a privately owned apartment within a larger complex of serviced apartments, but essentially your experience would be the same as that of a regular visitor (the only difference I found was that the apartment is not serviced daily). In all other respects (check in/out, facilities, documentation etc), essentially it is like you are a direct guest of the apartment.

Never met Alec, but that's fine with us. We just wanted to check in and do our stuff.

Place is clean, warm and convenient. Note that the pull-out cutlery drawer is hidden at the top inside one of the lower cabinets. Took us a while to find it!