Had a great time in Rotorua even though the weather was wet and cold. Kirsten and Graham are good hosts. Everything as advertised. Location is great. Very near where we wanted to go. We were running late the first night and Graham kindly ensured we would not arrive to a cold house. He closed all the windows and turned on the heat pump. Only hiccup was when leaving, I accidentally set off the alarm. But I was able to contact Kirsten immediately and sort it out.