Be aware this listing is a studio within the Heritage hotel. It’s not an apartment building.
The host is not an individual host, it’s Zodiac property management with multiple people as hosts. Stefan is unreachable, however multiple people log into the account to respond to guests pretending to be “Stefan”
Zodiac property management collect your personal info outside of airbnbs platform on their website under the guise of “building requirement” before you are sent access instructions.
We had an issue which resulted in having no working blinds and there are no curtains. We asked for the blinds to be fixed and were told they would not fix them, and if we wanted moved it would be at our cost. The windows are floor to ceiling glass overlooked by other apartments.
What could have been an easy fix by the property management company (it was too high for us to reach) turned into a needless drama which ruined our holiday. We had no privacy whatsoever and the host was unwilling to help. Beware