Salli welcomed us by email and text with clear access instructions to the apartment. Welcome fruit and milk provided. Apartment exactly as pictures and clean & tidy. Plenty of shower gel/shampoo/conditioner/washingup liquid and kitchen cleaning materials for our whole 3 week stay. Washer drier in cupboard with laundry powder.
Full kitchen so could cook as we do at home.
Salli kept in touch by email/text requesting that we shut all windows on the night the cyclone came through North Island and checked we were ok the next day, also a few days later she checked on us after a richter 6 earthquake all contact was by email/text which was a nice level of contact - caring but not intrusive and I'm sure if we had any problems help would have been available 2 minutes away across the garden.