Didn't meet John since he was out of town, but his friend Angeliki got in touch with me. The key wasn't in the box like she said, but luckily I had a phone that worked in NZ and called. The room I had was downstairs -- clean and overall fine. Only thing I wasn't fond of was that the window faces the driveway. Other than that everything else is great. Upstairs is really nice. If I had a choice would have wanted one of those rooms instead. Downstairs can get chilly at night. Easy walk to town and close to the entrance of Skyline Gondola trail. Driveway is a tad steep (forewarning to older travelers) and dark at night (get your iPhone flashlight ready).