Quest on Queen is definitely not at the same level as the other Quest hotels we’ve stayed at in Auckland. The pictures on this listing were a bit misleading. The first apartment (4A) we were allocated was extremely dimly lit, the balcony was almost completely surrounded so no natural light, the pictures of the views from the balcony on this listing are wholly incorrect. The balcony also had a large swarm of flies and lots of bugs, therefore opening any windows or doors was not an option. We mentioned this to the staff at reception who apologised, said they were fully booked but moved us over into the apartment next door (4B) anyway. While the bugs were minimal and the balcony was more open, this second apartment reeked of cigarettes. As non-smokers this was extremely unpleasant however we were only staying one night so didn’t want to kick up a further fuss. These things aside, the location of this hotel is really convenient, the staff were so lovely every time we encountered them and communication with them before checking in was also very efficient.