We didn't get to meet Andrea, but the place was ready and open upon arrival . Its was a great space with plenty of room & all we needed. The room had a musty smell which set off my allergies, but apart from that it was an enjoyable stay. The availability of dvds was a nice touch after a big day tramping on the mountain, all we wanted to do was flop on the comfy couch & watch a movie. I certainly recommend this place and it is good value for money. Thank u. 😊