We didn't meet Wins, but the communication during the check-in process was very smooth, and Wins always answered our questions in a friendly manner. The room itself was cozy and had a balcony with a great view, where we had a wonderful New Years Eve. However, I still have to point out that the kitchen is very dirty, full of huge flies and very greasy. Maybe other tenants haven't cleaned it after using it, anyway we don't recommend using this Airbnb's kitchen. It is still recommended if you just stay in the room.