Nicola was super easy to communicate with. The location of the space was really amazing if you are looking for a place in downtown Auckland. The space was convenient with a nice tv, bed, and amenities. My only notes are that the place was not as new as I expected, it was an older apartment but still cool, and.I checked in at night and had trouble finding the correct gate so know where you're going ahead of time if you are arriving after dark. I would recommend this if you are looking for a place in the heart of Auckland and don't want to take a bus downtown.