Hilary made us feel very welcome. The house lies in a nice and quiet area, is clean and tidy and the beds are comfy.
We stayed for 5 nights in the twin bedroom and the bathroom was shared with other guests, which wasn't a problem at all.
To go downtown you need a car or go by bus.
We could use kitchen and fridge and were free to sit in the garden.

We can highly recommend this accommodation for your stay in Rotorua.