Very good clear communication regarding details and proceedure for collecting keys etc. The location is very handy to Downtown, Britomart, Viaduct etc., all within walking distance with many eateries and bars around. Great views from the windows especially the night view which was spectacular. The apartment could do with a fresh paint and bit of refurbishment but I am fussy :) . It was definitely good value for the price, totally self contained with everything you need for your stay including washing machine and dryer which is a bonus. We were also provided parking in the basement next door for an additional fee which was very convenient. We would recommend this for a self contained inexpensive downtown option.