Firstly, it was awesome to have accommodation for all our family at Xmas. First impressions the place looked unkept. For 14 guests there was only crockery & cutlery for 6 people. Angie did get extra supplies delivered & lawns mowed so we could play on the grass. We were supplied with one towel each, no facecloths & no tea towels at all. The kitchen wasn't equipped with many pots & pans. Both main beds were very comfy but other mattress's were thin & you could feel the springs. We would have vacuumed before leaving but the vacuum was broken. There was a house rule that you couldn't talk outside after 8.00pm. Absolutely absurd as weather was lovely & we were still sitting in the sun at this time. There was also no outdoor furniture to sit out on the deck. We have had many Airbnb's in the North Island and never had these problems before.