The apartment itself is fine. Great location, very spacious and central.
However, the inconsiderate manner in which they communicate with their customers is extremely disappointing and unacceptable.
They are not genuine. Everything was merely a ‘copy & paste’ of previous conversations with previous guests which shows a lack of respect and effort. They called me a name which definitely wasn’t mine.
They were very rushed in responding to me which resulted in incorrect information. It would be good to bare in mind that they’re keys are kept seperate from the apartments (about a 10m drive). Once we arrived, they gave me the wrong lockbox code. After finally getting the correct code and going back to the apartments it was the wrong key to enter. They made us wait 30m in the rain while they sorted themselves out. Their resolution was for us to get another uber to go to the location of the key and collect the correct keys…
Money hungry and non-considerate company. Do not recommend.