Ian and Helen are knowledgeable and amazing people and I have had the BEST Airbnb experience staying with them! Ian picked me up at the bus stop when I arrived and dropped me off the wharf when I went on my White Island tour. They made me feel like home and treated me like a friend. I enjoy our conversations so much and learn a lot about the local culture from them. Thank you for your generosity of the beautiful breakfast and dinner as well! I miss you guys already and I hope to see you again! Whoever wants the best experience in Whakatane, stay with Ian and Helen! They are definitely the best!!