Hal was not only very quick to respond to the booking request, but was helpful, generous and obliging. Hal is warm, kind, and welcoming. The apartment is adorably pocket-sized, but very comfortable, and had everything we needed, and was right next to everything we wanted. Hal is an excellent host, leaving very thoughtful little touches in the apartment, as well as a breadth of local travel guides - brilliant for our adventure-hungry minds! I definitely felt that we'd made a new friend instantly upon arrival, which is exactly what two new residents to NZ needed after the hustle and bustle involved in moving. Hal's tips and tricks about Auckland made it a breeze to feel confident striding out the next morning, and our very late arrival into the city wasn't a problem - for which we are just as grateful. A kind, warm spirit, and a twee, wonderful little apartment. Thank you, so very much.