Cannot recommend highly enough. Kate went above and beyond in helping us with our stay at her place. Had an unexpected family occasion that we had to attend and needed to change before the event. Kate organized for the room to be cleaned early and allowed us to check in well before normal check in. Very easy instructions and access to keys for entry. Great communication, fantastic place to stay. All the amenities, extra comfortable bed and central to everything in the CBD. Will definitely be staying again. Thank you so much Kate