Absolutely loved our stay in Whitianga at the Crows Next. However there were a few disappointments. Where the apartment is located you could clearly hear people outside of the unit at all hours of the day/night. Mainly the office workings talking to each other. The shower flooded every time we had to use it. As there was only a small drain on the floor, a shower head and a hanging curtain that didn’t reach the floor. The couch and blankets were very gross. Lots of stains and hairs. The location however was perfect, short walk from everything you would want to do in beautiful Whitianga. Roxy was very helpful when we needed to push our stay back a day due to Cyclone Gabriele. We received a refund immediately.