Unfortunately the extreme flooding in Auckland ( Jan 2023 ) forced our stay to be cancelled, and we were not able to make it to our AirBnB safely.
Prior to our planned stay, Kris was very responsive and accomodating to our requests. She has great communication skills, and had ensured to tell us about several features of her home that she had made ready for our arrival.
In addition, she accepted a full refund request of my paid price, as I was unable to attend my booking in a circumstance outside of my control. I feel like this kindness and understanding can be rare in the hosting community, I am very grateful.
Looking forward to rebooking with Kris in better weather, I hope you all do too.