Katie was really efficient with communication and and we really appreciated her flexibility about check-in and out times. The house has a lovely big open plan living area, good kitchen etc. Our beds were comfortable. However for the price we didn't expect the house to look so tired. When receiving instructions a few days before arrival, I was surprised to read that if the place was not clean or tidy I was to call Katie so that she could call in someone to clean it up. I think that it would be better to have someone to check the house in between guests.