Hi There
I have to say with regeret that it was a very unpleasant stay due to the very rude manner that the host has responded to us verbally.
My 3 year old child stained the carpet on 5th Oct. I noticed that and received Ling's message on the morning of 6th Oct. I didn't have time to propose a proper reply because I'm the only carer of my child and also working online at the same time. I educated the child instantly and made him aware of the fault.
On 7th Oct. when my 3 yr old was playing with the 4 yr old son of the other guests in the lounge, Ling rushed out her room and shouting at all of us:" guys, you've been playing and making noise for more than one hour,that's totally unacceptable!! Please repect others. Don't you read the rules before you move in?!" All of us were astonished by this extremely rude manner. That was the night that the second stain made by both of the children and we adults did not notice until later.
On the morning of 8th Oct, Ling sent a text message to me straight away asking if me/my son has seen or removed the dog shaped door stopper between the lounge and the guest rooms. I replied and suggested her checking with the other guests. Then I educated my son regarding the misbehaviour. The child cried and I took him to the yard. Ling came out and shouted at me in front of my son:" Mr. Zhu, your son has been crying for more than one hour, can you consider how the neighbours would look at me?" I apogized to Ling:" Sorry, the child was a bit naughty and misbehaving." Then She shouted again:" it's the parent's fault if the child makes troubles. If I will let you stay here is one thing, but how the neighbours view me and how this would impact my business is another!! Get some early aducation books if you don't know how to teach your child!!!" I said to Ling immediately:" I'm sorry and I apologise to you." Then She smashed the gate and left.
On the leaving day which is the morning of 10th Oct, I sent a message to Ling and made her aware of our departure and thanked her. There was not any reply or any signals to us.
All in all, I have to say that $50 is not a thing. But this has to be judged with justice and transparency, more importantly, how the host responded to us with the harsh manners are totally beyond my expectations and limits of understandings.
One shall not be in such a business if doesn't have tolerance to children and how how to communicate in a more polite way.
Thanks and best regards.