Michelle's place was even better than described! Great communication through the whole booking process. She met us on arrival to give us the ins and outs of the place. Such a positive, friendly vibe. She even helped us find a place for dinner that night. We had a small problem with the hot water and Michelle and her husband came straight over and fixed it immediately with no fuss at all. Such lovely, hospitable people. Super comfy beds, great amenities and attention to detail. And the spa, AMAZING. Such great views, really made our stay in Queenstown awesome!