I spent a week here and I felt right at home.
The unit was clean, well-equipped (and the breakfast items in the kitchen were a delightful surprise!), had fast wifi (I had no issues on video calls for work), and it was private and quiet.
Sheena is the ultimate host, and so easy to communicate with! She made sure I was comfortable and had everything I needed.
The neighbourhood is great - close to a ton of trails in the Redwoods, some great cafes, and notable mention to Mistress of Cakes around the corner which is absolutely a must-visit when you're staying here.
I hope I come back to Rotorua one day just to stay here! Would highly recommend it to anyone looking for a comfortable home base while in this area.