Piha is generally a perfect place for a getaway and is famous for stunning view and Susannah’s place has an amazing deck view as well. At the time of our stay, the host was in New York (as she mentioned), so responses were very slow!
The cleanest of the property was really low as we could not even took a shower for the whole time of our stay (3 nights)!! We didn’t receive even one message of apology from Susannah and she just referred us to Airbnb team. Fortunately, Airbnb support team was there for us and we experienced perfect responses from Airbnb’s case managers.