A little peace of haven and retreat at New Plymouth. Sally was very accommodating to me and my husband - we had 2 huge suitcases and she opened the gate for our car to drive through so that we could unload our stuff immediately infront of our little private apartment/segment of the house. She was also helpful in guiding us to the nearest laundromat. We love how quiet the place is, and the location is amazing - a good base for us to explore the Pouakai trail/Mt Taranaki. Sally's 2 lovely dogs are a huge bonus!