Butterfly cottage is a nice location and could accommodate 8 people comfortably. The floors creak and sag like an old farm house so there is no moving around at night without waking others.
Unfortunately, we had no internet when we arrived, and called Marg to let her know this on Friday. She said she'd call "her guy" to get it fixed in the morning. On arriving home Saturday from a day out we found no internet and no message from Marg. When we called Marg again, she said she was unable to contact "her guy" and that there was nothing to be done. She had no Plan B. We informed Marg that we chose this location because of the Wifi and needed this fixed ASAP. During the day she had made no effort to contact the service provider or anyone who could assist. Instead we were told "Te Anau is a small town", "use your phone data" and "I live in north Auckland, what do you expect me to do?". After several phone calls with Marg and the service provider, and then unscrewing the cabinet containing the modem, with Marg's permission, we eventually problem-solved the internet issue at 7:30pm on Day 2 of our stay.
On leaving, as Marg suggested in her introduction, we left a comment in her book expressing our displeasure at having to spend our holiday fixing the internet and with her lack of initiative in problem-solving the issue. Several hours later I received a call from Marg, where she yelled at me for leaving an unfavourable review in her book, stating "you're a nasty piece of work" and "you'll get what's coming to you" before she hung up on me.
Marg did refund us $50 for "our troubles", out of the $650 bill. Realistically, this does not compensate us for the wasted time spent fixing her internet issues, and the grief she put us through.
i write this as a caution and balance to the glowing reviews attached to this property as this is definitely not the Marg we got to know.