Been using Airbnb in New Zealand since 2015, never gave or received bad comments from hosts. This time is different, I booked this room due to the available heat pump as listed and shown in property amenities. The temperature in this week was really high. The remote control most likely was hided and been answered that it is lost and the breeze is enough during night also a fan was there is the room!!!. In this case, guest should not be misleaded and heat pump should be removed from the amenities list. The remote was given or (found) only in my last (fifth) night after complaining. The place is very clean and close to CBD. Great in winter, but during summer, I don't recommend it in hot nights as the fan was useless.