We were looking for a place to accommodate my 80yo mother and her sister, which still suited our own er, "younger" style. This place was perfect as there were no steps (or maybe one?) and everything seemed easily accessible. A great location for those with a car, only about 6 mins from central Queenstown, and a beautiful and easy drive to gorgeous Arrowtown too, so I had no regrets about not booking in the very centre of the city.
When our Milford Sound trip was cancelled due to bad weather and we were left in the lurch with extra time on our hands, I asked whether we could check in early, and was most grateful for the prompt and kind response that we could do so. We were tired and a bit emotional, so it was lovely to arrive at such a cosy and elegant home. Electric blankets and a good sound system always help.
One note: The house is off the street, at the end of a lane, which wasn't clear to us, but maybe my fault if this info had been provided and I had missed it (highly possible - see previous comment!).
Many thanks for having us.