Our stay at Karas place was amazing. My family loved every bit of it (really nice house, hot tub, fully equipped kitchen, comfy beds, pretty clean, even a fresh bread as a welcome greeting). Communication was really easy and smooth, as well as check in and check out. Only thing you have to take your rubbish with you on check out. But that's just a minor thing. Definitely recommended. Especially for the tongariro crossing!