The location and property where really nice. The initial communication was good however I believe the issue was not resolved in the manner it should have been. As someone who owns a holiday home I would never have treated a guest the way we were treated when we registered our complaint. We were told by the cleaner the smell wasn’t that bad and then promised a reimbursement that then had to be asked for and not offered. I would recommend the property however, I would hope any future guests don’t have to deal with what we have had to after our stay. All of this is in our opinion and as I said the property is very nice and functional and in a great location it was just an unfortunate circumstance