Fran was friendly & willing to please - ready to interact with us & offer suggestions when we asked, but also gave us our space. Though the listing states check-in at 3, F was not home at that time & when we called, she seemed surprised that we had already arrived (it was 2:50). She said that “most guests didn’t arrive before 4 or 4:30, so our room wasn’t ready - it would be ready by 4”. Not that big of a deal as we had planned to simply drop our things off & head out, but it seemed odd to say 3 pm check-in & then assume guests would not arrive till later. Upon our return, however, the room was ready & looked very nice. The ensuite was clean & nice also. Info & brochures were well organized in the bedroom. In the morning when I asked what was available for breakfast (listing said it was included), F once again seemed surprised, saying that most guests preferred to eat out. But F did provide us with a decent continental breakfast. Biggest disappointment - lack of cleanliness of kitchen.