I stay at this accomodation with my wife, child (2 years old) and my in-laws.
The home is very spacious and has the most spectacular view of Queenstown. Everything is thought of and it is literally a home away from home. The house virtually lacks nothing!
Check in was made very simple with the instructions from Pauline and there was a booklet inside the home outlining everything you needed to know.
It it a short walk into the centre of the city (approximately 8 minutes) but is a steep walk back up. The steepness obviously allows for the great views you are greeted with every morning.
Overall, I would highly recommend and it would definitely be a place I'd love to come back and stay at again.
On a side note, Pauline was very responsive to messages and she was a delight to deal with.