We were extremely dissatisfied with this trip. When we arrived at this house at 2.00 pm, we found that the room had not been cleaned, the beds were messy, and the bathroom towels were thrown around. In addition, the faucet in the bathroom was broken, and after driving all day, we couldn't even take a hot shower. What's worse is that we couldn't reach the landlord, no matter whether we called, left voicemail, or sent messages through Airbnb, there was no response. We had to contact Airbnb, and after that, the landlord canceled our reservation straight away, we have no idea what happened! It was already after 8 pm, and we were in an area that we don’t familiar with. We had to keep contacting Airbnb support and were told to look for a new place to stay, but there were no available rooms, especially for the Easter holiday! Our group of seven, which included elderly people and children, we were so scared and unsecured at that time! This was definitely the worst trip we've ever had.