David, the property manager, was so friendly and helpful. We had a couple of small requirements during our stay and he was there in an instant to fix it for us. Always easy to get hold of if needed and made us feel really welcome.
The apartment itself was beautiful! We never wanted to leave. Classy, breathtaking views, clean, fresh, great water pressure (a must for me) and surprisingly sound proof (accommodating my 5 month old and her midnight squeals well). We were always warm as aside the fireplace upstairs, each room has its own heater, plenty of spare bedding and electric blankets.
It need only be mentioned that one of the bedrooms doesn't have any windows - this was perfect for the baby but perhaps not so great for other guests.