I’ve never written a bad review before or had any issues on Airbnb, but I feel I need to write this review. Sylvia’s place is in a beautiful spot and the room is spacious and very nice. However, the toilet was unclean and we found shaved facial hair on the counters and so we obviously messaged Sylvia about this (politely). She was out of town and responded the next day, although her response was defensive and not helpful. I’m very easy going and was fine with resolving this when she got back and not taking the issue any further (like writing a negative review), but her response mixed with the cleanliness made us uncomfortable and so Airbnb support helped us leave and find a new place. Really unfortunate that this was our experience, as I’m sure we would have had a great stay if it wasn’t for those things!