My girlfriends and I went there for a holiday during Easter break. Upon check in at around 5pm local time, we found the entire place was not cleaned at all. However, this issue was quickly resolved after contacting the site manager. It was just very inconvenient for us as we needed to go out again for another couple more hours whilst the place is cleaned.
Beside this, everything else was up to standard, the view and location is amazing. We had a great time in Queenstown.