Although we were only able to meet Diane briefly, she was very friendly and the accomodation was great! everything was clean, breakfast was catered for with options for both myself and my partner, and any cutlery/amenities we needed were provided to a high standard! Would (and probably will) stay here again!
P.S. It's also a 10-15 minute walk to the i-Site to get to Hobbiton, which was great, especially if you plan on drinking there!