Highly recommend this apartment. As described and the pictures match the apartment! Communication was excellent! Picking up keys at lock box was super easy. Bed was very comfy, furniture was comfortable! TV and appliance worked great (incl A/C). Stefan and the management team were excellent and responded very quickly to questions. There is an online manual for all of the necessary appliances, TV, etc. Everything you need for a great stay.. Great for a couple. Would definitely stay again when we are in Auckland.