Have stayed at the Heritage Hotel before, so I already knew it's beautiful and luxe; love the suites with their double height windows and space. Staying via Air Bnb was great value with all the hotel quality linens and furnishings, plus access to all amenities and a carpark. Managed to fit 3 sauna's into my 2 day stay! Michelle's emails were timely and clear, making checking in etc a breeze. Hope to visit again soon.