we had power blackout due to host didnt pay the bill, and the number provided answered by machine (around 8PM), we spend the night in complete cold darkness. and at the end of our stay, host still dare to ask for extra money for "cleaning" bbq pit that we never use, cleaning dishes that we already wash in the dish machine. lift is not working, we need to carry our luggage from 3rd storey. overall great places but bad management, you need to install their own apps to get in.