Heather's place truly felt like home. It is a quiet little "in-law unit" in the back of her house. The space itself was clean and well equipped. Heather (and Sarah) both communicated with us extremely well from the time we first booked the reservation. They allowed us to come by before check in and drop off our bags so we weren't carrying them around the city. When we came back a few hours later, we were able to use their laundry to do a few loads. In the interest of getting us off to check out a wild animal park, Heather volunteered to finish our laundry for us so we could get on the road. Talk about going the extra mile! We had an early morning flight and Heather offered to drive us to the airport if our other arrangements fell through. I can honestly say that staying at this Airbnb truly felt like staying at home.