Louise's place on Ponsonby was absolutely amazing! It's location easily allowed us to walk everywhere for the most part & had a great scenic walk along the harbor to the CBD. Louise was incredibly accommodating-she allowed us to store our luggage there until check-in as we had an early arrival & provided us with a local map along with several helpful brochures. She was able to help with anything but also allowed your privacy, she was prompt to return a text or call. I couldn't imagine staying any place else! The neighborhood was very quaint & upscale while still feeling "homey." If I ever come back to Auckland I would definitely stay at Louise's!