Communication- Excellent. Taff was really helpful and friendly.
Location- Excellent for Whakapapa and Turoa ski feild.
Facilities- Three heaters, two toilets and showers was really handy for us.
Cleanliness- The beds and the kitchen was not clean when we checked in.
Heating and insulation- the three heaters and electric blankets on the bedrooms kept us warm in the cold nights. The fireplace in the living area was not sufficient to warm the living room. We turned on the fireplace but still its not warm.