Place was not ready as described when we arrived but Juliet immediately responded to my issues and did her best to solve them. She was very apologetic even though it was not particularly her fault (cleaners’ fault). The only thing was there were a lot of sandflies in the bedrooms but I think this might be due to her cleaning the rooms with the windows open, room lights on when it was dark outside. They were easily killed with some bug spray we got from the Warehouse.