The owner is very nice and she replies very promptly.
The location was very central; 17 minutes to Queenstown; 11 minutes to the airport; 10 minutes to the supermarket.
There are four rooms and one large lounge room, which comfortably fits 10 people. Although we had 13 people staying, Kate had kindly organized three additional single beds (at extra costs). Most of the furniture inside the house were either made of wood or leather. The interior design was very tasteful. They have all the essential kitchen appliances, so we had no trouble cooking at all. They even have a BBQ set and spa outdoors.
The surrounding atmosphere outside the house was amazing, with a magnificent view; during the day we can see the snow at the top of the mountains and at night we could clearly see the ocean of stars twinkling in the night sky. The house had many windows and glass doors so we could keep the house well ventilated and feel the cool breezes coming through from outside.
Things to be aware of:
1. Because the house is surrounding by trees and wilderness, naturally there are a lot of flies and mosquitos. On the first day we arrived, there were so many around the garage that we got a bit scared, but after contacting Kate, she had the property manager take care of it the very next day.
2. There was not enough hot water, after staying on the third day, we would occasionally lose hot water whilst taking a shower. When we first asked the property manager, we were advised to take a shower one at a time, but this did not fix the problem we had. When it came to the fifth day, we had absolutely no hot water, and so when we told the property manager, he could only take care of this the next day, as a result we all took a cold shower that night. I wasn’t very pleased with how the property manager had dealt with this problem we were experiencing.
3. The Wi-Fi was not strong throughout the entire house; it was stronger in the bedrooms but a bit weak in the lounge room (occasionally disconnecting).
Overall, I would rate it 8.5 out of 10; I was very happy with the location, atmosphere, cleanliness and it was comfortable place for us to stay. If the few points mentioned above were handled better, it could be said that this place would be perfect and extremely suited for a large family to stay.
Thank you so much for the owner, Kate for her warm and kind hospitality.