Daisy had good communication but I was disappointed with the place. It said on the profile free coffee and tea - I was there for 4 days and there were only 2 sachets of coffee, no milk, no sugar. No tea towels. There was no crockery or cutlery to use. I found it scary and difficult to walk in the dark to the room with no lights on the property. I had to ask for an extra heater as there is only one small wall heater in a big room - it was very col. For the same price, I have stayed in much warmer and better equipped places.