We opted to book this property over more affordable options closer to the park due to its reviews and spa pool.
Check in was easy and beds were comfy.
Spa pool had grime/residue floating around in it - We tried to clean it but it was still unuseable.
BBQ plates are rusty and unuseable. The neighbors are so close that when outside, they may as well be right next you and neighbors on both sides have windows looking down onto you (something to be wary of). We therefore couldn’t use the outside area and the reason we booked this accommodation to begin with.
What we were most disappointed was, was the state of the duvets and cushions. There were marks and bodily fluids all over them. The host did offer to send a cleaner around to replace them however, by that stage, we had already washed them ourselves. Given that there are COVID cleanliness protocols in place for all Air Bnb hosts, this was a real let down and quite worrying.
A small gift was offered & appreciated but didn’t quite compensate for the time taken to strip the beds and not being able to utilize the spa or bbq.