Accommodation was fine but Jan’s reception of us left a lot to be desired. First, the instructions on the listing for check in are unclear. No check in instructions were provided. I messaged Jan to request instructions but got no response. We turned up at the address listed to find it was a Holiday Park, which was not indicated on the listing. The reception lady was quite rude when I asked her if we were at the air bnb address. After checking out, we received a phone call from Jan asking us why we had used all the pillows provided in the room, which is ridiculous. My understanding is that guests are entitled to use any and all bedding that is provided in the room. I have stayed at a number of air bnbs and have never been received so poorly.