Stayed here with my friend Jay for 2 nights while exploring Te Anau/Milford Sound via rental car. I also had a business meeting in town during this time. Pamela's place was a home away from home for us. Pamela was out of town so only her mother Gina was there as our host, but we considered ourselves lucky to have her. She helped us (and other guests) wash, dry, and even fold our laundry and she ironed my shirt for me before my meeting. Above and beyond in hospitality without even being asked. We were made to feel like family. Breakfast spread was nice and filling and I really enjoyed chatting and getting to know Gina. Their cat is a cutie, each of our beds were probably the most comfortable we had during our entire trip in NZ, good water pressure/heat in the shower, and wifi worked fine (much better than the dreadful connection at the hostel we stayed at in town).
To note, you will have a much easier time conversing in detail with Pamela's mother Gina if you know Spanish, as it is her first language, not English. She is from Chile. For me, knowing Spanish was an asset, but even if you aren't a Spanish speaker, as was the case with my friend Jay, you will still be able to get by well enough conversing. Just have patience if you know yourself to be an impatient person. Maybe you've had a long day hiking in cold rain or something and the wifi isn't connecting when you get back and you need to check a reservation for the next morning. Well, you may need to reset the router with Gina's help and if you don't speak Spanish, just have patience working something like this out with her. This is my advice for an optimal stay and an optimal location in Te Anau.
Jay and I were both left with a great impression. Thanks to Pamela's family. Recommended stay.