From start to end we thoroughly enjoyed our stay at Phoenix Resort. Our room met all our needs and had everything we needed for our 2 night stay from spa to bathroom to kitchen bed and lounge. The bed was so spacious comfortable & warm. The TV was large which had really good Sky Channels. Laundry room was only a few steps away from our room. We liked the garden area at night when it was cooler and quiet. The spa bath was amazing and would fill up quicker than we thought.
The noise from our rowdy neighbors was a bit hilarious at times but also a slight disturbance to our relaxation too. The staff member that helped us back in to our room that night after we locked ourselves out, did tell them off for being to loud. BTW we really appreciated your help that night :)
Our spa room was right next door to the other neighbors spa room so at times it felt a little unco having to hear each other's company while relaxing in the bath. In future I'd perhaps request a room that isn't next to the neighbors spa, but even so this still didn't spoil our stay at all. The cooling fan was just a slight whisper of a breeze on its strongest setting, but we still enjoyed everything.
Location is awesome close to everything especially my fave bakery with all those amazing pies. Lake is a stroll across the road.
We'd definitely stay here again. Thanks for having us Phoenix Resort.