Was really disappointed with the lack of communication, had to email 3 times before I received a reply which only came the night before we left to go to Manapouri. As we had inconsistent wifi we were lucky to receive the reply at all. On the positive side it was very clean and tidy, but it would make a huge difference if the furniture and appliances were updated and more modern. Also would have liked to know that we had to bring our own toilet paper for the apartment. I wouldn't stay here again.