Overall we as a group of 5 people enjoyed our stay there. Check-in was pretty easy to follow, before that i had to send them a picture of me with my passport. Location was close to a supermarket, drugstore (~25 min by foot) and to a lot of bus stops (5-7min). It is a bit far from Auckland central tho (50min with public transportation). For us it was pretty clean and the beds were really comfortable. They also prepared two sets of towels for each room. But as previous comments said it does get pretty cold in the evening/morning despite us staying there in spring. There is a big courtyard behind the house, so suitable for children.