The place was great! We stayed there to do the Tongariro and that didn’t work (stupid weather) but the folks with National park shuttles were helpful in discussing some alternative hikes. There are only a few restaurants in National park so if you are looking for a town of cute cafes and ships this isn’t your place! But if you are looking to ski or do the crossing it’s perfect. Food at Park Hotel Kitchen was pretty good. We had everything we needed and the fire place was nice to have.