Chikako gave very clear check-in instructions and responded with lightning speed but what really made the difference was the small, detailed and considerate touches such as healthy snacks, and fresh milk and cereal, and gourmet coffee. I love how she has a super organized kitchen, well equipped with anything one would ever need! The modern house is spotless, private and cozy. Very clever use of space. It was the best stay of all places in our 16-day NZ road trio! Thank you for your warm hospitality! We would definitely come back again.