Cynthia was super friendly and very responsive. The place was as described, plus she offered an array of beverages and snack, which was a really nice touch! The bed was comfortable, and while the place did heat up during sunset if you didn't remember to close the blinds, opening the window/patio door and letting in the fresh New Zealand air along with using the fan provided worked out well. We weren't in Christchurch for too long but the location was convenient; not smack dab in the city center but easy for street parking (though the available parking space she offers is offs-street and secure), and still very walkable. Plus it's right by the coolest public playground ever! Would definitely stay again next time I'm in Christchurch.