Serena is a nice host and the place is very clean, tidy and comfortable, but this AirBnB was one of the most impersonal we've been to - and we've been to many. Our welcome was awkward as we had a small misunderstanding regarding the living space. It was 100% our fault for not reading the listing in detail but here's why it happened: We've stayed at approx 30 Airbnb's and never the lounge was excluded for use, which is why we didn't notice. When looking through so many AirBnB's and they are all more or less the same, you actually just skim through them noting the highlights. So when the description said that there is a large living space we thought it was for guest use, when you are actually expected to be confined to your room. This made us feel like an inconvenience and no host interaction, which is something we've always had with AirBnB. Also, note that although the listing says TV is included, the one in the room is not connected to anything so you need to bring your own tuner, DVD player or USB with movie. Again, because the TV in the room did not work, we thought the TV in the lounge was for guest use. Our apologies for the misunderstanding and we hope other guests have a nicer AirBnB experience.