Ross' place is terrific. I feel so lucky that I decided to stay here while in Christchurch. My first good impression was formed when I received his detailed and clear instructions; that was professional, saving time for both the host and the guests. Then when we arrived, although it was quite late at night, he showed us around, with, again, detailed instructions. The facilities and stuffs he prepared for guests are plentiful; I felt like he was welcoming his friends, rather than simply doing a business. Also, his place has a great location (on the hillside overlooking the city, with a fantastic view at night), spacious rooms, clean common areas. Talking with him is so pleasant as well: he's knowledgeable, friendly and polite. If I visit Christchurch again, I'll definitely come back there. I couldn't ask for more from an Airbnb place.