My partner and I felt right at home from the moment Andy greeted us upon our arrival to the numerous times Chloe, in her friendly and carefree way, chatted with us and offered helpful suggestions about the Rotorua area (including a local hair salon!). The studio is ideally situated in an attractive and cozy neighborhood and, for nature lovers like ourselves, mere minutes to The Redwoods with its awesome hiking/running/biking trails. The loft was clean and tidy with everything one needs to self-cater and the bed was exceptionally comfortable. Chloe also graciously provided us with the use of her washing machine, which was much appreciated. We very much enjoyed our time in the studio and found it perfect for both local explorations and for putting one's feet up. The day we left Chloe went out of her way to share some tips about restaurants and things to do in the Hawke's Bay region where we were headed next. Overall, our stay was terrific and Chloe and her family delightful.