This is the first time I've given a five star rating to an AirBnB property. Villa Moana was spotlessly clean. The views of the ever-changing lake were amazing day and night, not only from the living areas, but from all three bedrooms. Queenstown was crazy busy but the house was very quiet up on the hill. This position also affords the house lovely breezes. The house was very comfortable with good beds, bedding and linen. Touches that we liked were the spa bath in the ensuite bathroom (helped sore muscles after walking the Milford Track and after cycling), a drying cupboard in the garage (even though it was summer, helpful for drying wet gear), the towel-drying rails in the bathrooms (helped keep towels fresh, especially with too not-so-tidy teenagers), the ice/cold water dispenser in the fridge door, and the heat pump/air conditioner in the living area (we used this in cooling mode on days when it got pretty warm). It is a hike back up the hill, but despite eating lots of good food, we actually lost weight on this holiday. Bridget was a very good communicator: check in was a breeze and she responded to messages quickly throughout our stay. Two things to bring to the owner's attention: the dining-table chairs are very worn out and need replacing. Also, it would be helpful to swap out the makeup-application mirror in the ensuite with a (powered) backlit one, as ATM it is a bit too dark to apply makeup even when all the light are on. We would love to stay at Villa Moana again.