I cancelled my trip due to the earth quake. Angela is great at communication. She informed me that her apartment was safe and unaffected the day after the earth quake. I notified her the day before my proposed stay that I had to cancel the booking as I was going to a seminar in Wellington and the seminar had just been postponed. I didn't request the refund. Angela was so kind that she offered me full refund. I hope I could meet her and stay at her lovely apartment next time when I have the chance.