I didn’t have the chance to meet Tom (since I arrived late), but he was super communicative over the app! There was an issue with the hot water heater, but he was super apologetic. This space is a great find and value. Check-in was super easy. Comfy. If you are a light sleeper, know that you can hear cars passing on the road and animals making noises. Took me a little bit to fall asleep, but once I did I was out! Overall a nice place and very nice host.