My family was looking forward to our last home stay here in NZ but was utterly disappointed. Check-in time was after 4pm, which was considered late, but the cleaners was still rushing through cleaning the house when we arrived at 430pm. This house was quite new and spacious, but the furnitures and maintenance was not good. Sofas were stained, some lights not in working condition and the worst was that the kitchen was left in a sticky and smelly state. Appliances and utensils was not properly cleaned, and even the kitchen cabinets and dishwasher feels sticky and has an odor. We even found leftover ART kits and toothbrush in the house. I believe the previous guests could have left the house in an irresponsible manner, but having paid a considerable amount to stay here, I would expect the cleanliness of the house to be much better.