We had a terrible experience there……. We check in around 7 pm and there is no Hot water there which is a basic need on a -2 degree weather……. Contacted the host and they said they cant help it and the attitude towards towards our request was really terrible they ask us to ise the kettle for hot water for our basic needs …. There is no shops nearby and we couldn’t cook anything as there is no hot water we had to drive back to Queenstown to purchase something for our dinner…. It was a really terrible experience we encountered there and the funny thing is we ask for a refund and they didn’t do it and put up lame excuses…..