Karens accurate description of the accommodation on offer meant there were no surprises. Fantastic communications meant that the check in and check out process went without a hitch. The bed is accessed by a ladder, and Im 67 years old, and did not have a problem with that, but if you have mobility issues, then this may not be for you. Karen is a really interesting person to talk to if you or she has the time. The welcoming name board is a nice touch and is an indication of the service you'll get here