Clear instructions leaflet sent two days ahead, other than that there was no communication or answers to my questions via the AirBnb messages, so it looked like “Tia” sent automatic messages. I never got to meet Tia, there is a service at the entrance of the apartment building to check you in.
All in all, it looks like a hotel-like business, but as in hotels, everything was very clean, nothing to say about that. And every listed service was provided.
Also, the paid parkings listed on the leaflet are a bit pricey, you might as well park on the street where it’s free at night, and walk to the accommodation. The environment is nice, Cuba St is right down the building ! Very central.