When checking in all the beddings, pillows and towels were not done/cleaned. As a paying customer with a pricey accomodation you expect to have good service specially on the first day when everyone was tired from the travel and were expecting to get a good resting place and ending up with a messy bedrooms and bathrooms. We were overwhelmed that we couldn't rest and had to leave the place to have it done and cleaned. Don't get me wrong the location and surrounding is good and pleasant , and stayed for 3 nights which cost us almost $3000, you were expecting it to be above average for cleanliness. If it was $1000 for 3 days I could be more lenient. The host gave us a box of biscuit and a wine to their credit to pacify our rage but that's not the point. We told them if we could get at least a discount considering the inconvenience to the whole family, lost of time, and most specially to our grandson of 2 months old who was also tired and crying that needed a good rest, but the host said no