Blocked toilet that they refused to fix in a timely manner despite 2 phone calls. Luckily my husband is such a handy fellow although it took him an hour and several attempts to clear the blockage and he got someone else's excrement all over him. No apology, no thank you, no consideration from the host just rudeness and lying on their part. They clearly don't understand their responsibilities as a host. Property was also somewhat dirty and the gardens were overgrown and unkempt. Complaint will be lodged with AIRBNB.