Ainslie was very pleasant to work with and was very quick to respond. We were dealing with some family issues that led to plans being changed at the last minute: We needed somewhere to stay in Timaru longer than we thought and jumped at this place because of the location (close to my grandmothers) and good value. Unfortunately, the house had a very strong smell of mold and something else that we couldn't place - perhaps musty feet or old cigarette smoke. We all had a very uncomfortable first night and ended up leaving as my three year old started wheezing pretty badly and by the morning his eyes had swelled up. The curtains are thick and older and may need replaced to get rid of the smell? The house is dated but is accurate in the photos and was otherwise tidy and picked up - Timaru is a lovely little town with a lot of wonderful things for kids to do - some new curtains and perhaps a deep carpet clean or replacing the carpet would really help bring this place up to standard as Timaru seems to have a bit of a shortage of accommodation! Timaru is worth a stop if you're touring around the south island - dont miss the kids playground down at the bay!