The hosts were very responsive and clear. The apartment was fine, though there were wet patches in various places under the wall to wall carpeting, and many of the windows looked out onto very public places, so we had to keep the curtains drawn. There was also some confusion about the cost of the washer and dryer which they could probably clarify in the description. Also, the parking space was an adventure in a large minivan, but would be fine in a regular-sized car. Loved that they accommodated late checkout!