I will not get into full detail of the ordeal upon this situation as I prefer to be mindful and respectful of hosts and their property.
To any person traveling and looking for a place to stay near Rotorua...avoid this place at all costs!! It’s worth staying in town for the extra money and peace of mind. Phil seemed like a reasonable host upon meeting him briefly at check in. What transpired when I arrived back at his house (after visiting the Maori village so I did not spend any time in the unit except to drop off luggage and returned after 11pm)...it was a nightmare. The bedroom was covered with insects (ceiling, bedding, floors, my luggage, etc). The place was inhabitable for the evening and although I know it was after their “quiet hours” posted on the wall sign this situation warranted me trying to contact the host by phone, text, app, gentle knock, to no avail. Paying $200 for the only remaining hotel room within driving distance was the only option at that point. The host has refused to refund the amount paid for the Airbnb that I did not stay at due to insect infestation. I wish them luck in future improvements. However, as a traveler, it is not worth the headache.