It It was the most terrible experience I had ever book with Airbnb, I traveled with two kids (8&10years old and my parents over 70 years old) this time 5000 miles away from home, but this host cancelled my confirmed booking on the date of arrival to check in with a ridiculous discrimination reason only because we are coming from Hong Kong and we may bring coronavirus to his house.
But unacceptable thing was he proposed us to stayed at another not compliance house he owned to me with the same price. if he claimed the reason for protecting his family away from the virus but seem he doesn’t care about all the guest who will come to stay after us, otherwise how I can stay in the other house he owned but not the original booking.
Furthermore he refused to give me any penalty which I should have to given if I cancelled the booking on the date of arrival. This host is totally untrustworthy and his ridiculous discrimination decision make no guest would like to stay with his property forever, and Airbnb should withdraw this host and don’t let him ruin other travelers enjoy their journey in the coming future, and Airbnb should also applied the same rule and regulations to host just like what a guest should do on the cancellation policy to protect guest as well.