The check-in process was awkward with a key in a lock box across the street on a metal rail of the carpark, but well explained. It appears this is common based on the number of lock boxes! Would be worth an update to the images on the directions as there are some visual differences.
The apartment was very clean, had attractive decor, good A/C, kitchen full of everything you'd want. Good storage areas. Ideal for 2 people. Exactly as hoped.
Special touches: 3 choices of pillows to suit preferences; very attentive and accommodating owner; a stick vacuum to tidy the floor (yay!), and a great supply of hangers (no one supplies enough hangers!).
Would have liked: ability to open more than two small windows, one in bathroom and one in seating area for fresh air. Otherwise A/C has to be on when warm.
Cost is competetive to or less than hotels in the same area and we visit Auckland at least once a year to go to a concert or show and will definitely use the apartment again. Tx Kerri!