Kate was very flexible with us reaching late from Auckland. She was amazing. They left a cute blankie and a dog bowl for my Rottie Babygirl . Everything was squeaky clean. They have a secure place for dogs to move around as well. Host is easy to communicate with too. I just had a little trouble with the comforter /coverlet. It was pretty rough to feel esp., the brown inners sorry. I had to sleep without it after few hours and the next morning it gave rashes on my skin. I would definitely stay here again but need to bring my own blankets the next time :).