The hosts were really prompt and helpful when it came to any help we needed and they even located one of my friends' lost phone. We really appreciated that. However, the photos of the property were not as accurate as we thought they'd be. The main thing wasn't that the arrangement or appearance was to different, but rather that the photos made the house appear immaculate even though it wasn't. I guess apart from the couple of lights that may not be working and the not-too-clean condition of the place, the house was as shown in the listing. The area the house was in was fantastic, its in the suburbs and you get some peace and quiet but at the same time, the bus into town was at your door step and this made travel more convenient.