Lou's place truly gives that home-away-from-home vibe. It is very comfortable with ample space to move around. Along with the expected creature comforts, there was the added benefit of a washer and dryer! Lou's information for the local area was incredibly helpful. In addition, she came by to check in to make sure we had everything we needed and to answer questions and offer a friendly welcome. The tone of the writing in her welcome book is just like her - welcoming and helpful - as opposed to a list of dos and dont's for the space. She clearly enjoys hosting visitors and goes out of her way to communicate that. Best Airbnb experience.