We where incredibly disappointed. We booked the property in good faith and tried to contact the owner from 7:40am on the day of arrival.. your neighbors stated you where at the property at 8am. No communication from Sharon after multiple texts and phone calls and messages. We had to pay $326 for accommodation as it was the only place that could accommodate 4 persons at short notice..Air bnb also tried to connect with you and nothing till over 29 hours after my first contact. Sharons cellphone was turned off and went to voice message to which I left one for her. We travelled from Whangarei to have a family holiday to which was initially very stressful for us all as we where literally stranded. Do not book.