WORST ROOM I'VE EVERED STAYED IN. We could barely open the sliding door only to be greeted with a cold damp musty grubby room. It smelt mouldy. The heater wasn't working and when we asked for a heater they said there was a small portable one to use... There wasn't 😕we requested some more towels as we only had 4 towels for 3 nights but they were away so that didnt happen😕We froze that night and ended up buying our own heater.Mould on windows and the ranch sliding tracks are black with mould, dirt and moisture. Spiders and webs found in the floor corner and around the toilet brush. I don't think under the bed has ever been vacuumed... So dirty and felthy!!! The windows crying with bad condensation. Hubby went to use the toilet paper and the holder just fell off the wall! Met with dog poo in near by the back door. It's was just an awful experience and could not wait to leave!!! We are downstairs and you can hear everything going on upstairs so not at all quite when there home upstairs. All my clothes smelt musty when we left. The list just goes on and on.... This place is a health hazard. Shame on you!!! Oh I've got photos of everything too.