Julian made us feel welcomed from the start. His communication was quick and accurate and he was always available when we had questions. The place was perfect and the location cannot be beat. Easy access to the lake and walking trails. The kitchen is large and well stocked and having the laundry there was a great benefit. We had five people in our party and the place provided ample space for us all, never feeling cramped. I would definitely recommend staying at the Rock House to anyone who is visiting Wanaka.