Excellent! We booked 2 nights at Heather's place so we could hike the Alpine Crossing. Heather is conveniently located in the National Park Village, close to the shuttles, and a few restaurants & bars. Heather recommended using Tracey at National Park Shuttles to get us to and from the crossing. This was absolutely fantastic. Tracey picked us up right at Heather's place, made sure we were completely prepared for our hike (we had some rough weather) and was waiting for us with hot tea and biscuits at the end of the trail. She then drove us right back to our doorstep. Once we got back to Heather's place we relaxed in the spa for a bit, then warmed up by the fireplace inside. What more could you ask for. It was a very memorable experience for our travels through New Zealand! Highly recommended!