Communication was clear and automated. The photos looked amazing and the nightly rate I thought was attractive until I got stung with cleaning fees at checkout which, after seeing the place in real life, I didn't feel the $150NZD was justified for a small place that could have been cleaner. The couch had grotty fabric with stains over it, the bed messy with crumpled sheets and could have overall been cleaner for the rate. The apartment is much smaller than what you see in the photos and lucky we had a car to keep our luggage as the rooms are tiny. Plus points - close to amenities and a convenience store downstairs. Factor in that you have to drive to another location to get the keys to enter.