We had only one night in Colleens place, heading through Auckland - the place is spotless, clean and stylish, and in a very nice area close to Newmarket with many restaurants and cafes. It is walking distance to bus and train. The communication went smoothly and Colleen was accommodating with both check in and check out. Breakfast included was great to. Can totally recommend this place if you want a calm and nice place close to the center of Auckland, with a higher standard for a hostel price!