My wife and I stayed in Rotorua for one night at Andy and Chloe's whilst on a trip to New Zealand in the winter. It is a duplex out house and is a great little place. Downstairs is a separate bathroom & toilet, which were quite cold but upstairs was the kitchen and living space where they had left the heater unit on for us when we arrived and it was so cosy and warm! Perfect heat for the amount of space and you could control the temperature to suit you.
Andy gave us a few recommendations on places to visit that are less touristy and offer the same things we wanted to see such as hot pools etc which was great as we prefer the less touristy places!
Everything was very clean and the bed was really comfy. They had left us some milk and juice in the fridge. There was a basket of cereal to choose from and also some bread & spreads which was really nice.
We met Chloe the next morning whilst checking out & she was lovely. She gave us some great recommendations for the next leg of our journey which she emailed us and we used-thanks again :-)
All in all a great stay and I would recommend staying here if in Rotorua.