I stayed here for 3 nights with my husband during Christmas. Shane and Julia are super friendly hosts, we arrived Rotorua earlier around midday and were able to let us check in early. Location is 5mins drive from city center, with a Wildbean cafe in BP station nearby to pick up some snacks and other supplies. The room is clean and very cosy and the hosts even left us a Christmas gift during our stay! They have Netflix, books, Chess and games to keep you occupied if it's raining heavily. We really enjoyed our stay and I'm sure you will enjoy yours too :) Highly recommend for couples or solo travellers! Kia Ora ❤