Please be aware this place is not like the pretty pictures. Unfortunately, new bed linen was not put down for our arrival. When we lifted the duvet cover, we encountered traces of body hair (head hair and pubic hair) and dirt on the bed sheets, pillows and the duvet cover. Clearly these were used by the previous AirBnB guests and the cleaner failed to replace these with fresh ones. Once we removed the sheets and pillow cases so we could pop them in the wash, we found further stains on the mattress cover and pillow fillings. It doesn't end here sadly enough as my mother in-law and my husband found used tissues and dead flies under one of the beds. After this discovery, my mother in law opted to sleep on the couch however when she lifted the sofa cushions to check if these were clean, she found dirt, food remnants and coins under the cushions. Again, the cleaner failed to do a proper sweep of another area of the house. We reported the above to the host and although she responded immediately, and came over to rectify the situation, sadly this was not enough. She only had fresh sheets and two pillow cases for each bedroom. Therefore we were expected to sleep in used duvet covers and the other two pillow cases. Just the general state of the apartment went beyond wear and tear...ripped carpet, dirty and stained mattresses and pillow cases. We accept that the property is old and this is reflected in the price however, used and dirty bed linen, stained mattresses/pillows and dust/dirt build up is a big NO-NO. We decided to check out early and we didn't stay at all as we didn't feel comfortable sleeping here. To make matters worse, only after a few exchanges with the host, all that was offered to us was a refund of the cleaning fee. We were willing to check out early and still pay, but we were shock to learn that the host was only prepared to refund the cleaning fee. We felt this was a bit ridiculous given the circumstances. We had given the host every opportunity to fix this but to no avail.