Rob is an OUTSTANDING host who clearly understands what makes guests fell welcome and comfortable. The cottage was perfectly appointed and surpassed what we normally see on our travels as far as extra amenities and even breakfast stocked in the fridge. Our travel plans were delayed due to aircraft weather in the U.S. and Rob was so accommodating of our later than expected arrival. It was a true pleasure staying in his cottage and I highly recommend it to anyone looking for a comfortable and hospitable stay in the Rotorua area.