First time using Airbnb and the experience was excellent and very straight forward. Pauline was very helpful and was very quick to respond in all communications. The apartment was excellent - very clean and had all we needed, and views were spectacular. The location was an easy 5-10 minute walk from town, which made it great to access all activities/bars/restaurants. We had a great time and will easily recommend the apartment to anyone who is looking for a fantastic stay in Queenstown. Thanks Pauline.