5 star plus- Michelle was amazing to us, her communication was second to none. Her facilities is sparkling clean and modern, with breathtaking views & hot tub overlooking the awesome views.
5min drive into town, bed was nice and comfy, nice warm heaters in apartments. She has an espresso machine for the coffee lovers. We asked for an additional night before the day of our original booking and she was able to accommodate us on short notice. We arrived during the COVID-19 alerts and had to try and get out of NZ after a couple days being in Queenstown. Michelle was very accommodating with an early checkout and refund. We will definitely stay here again when the world settles this virus.
I can’t thank Michelle enough for her prompt responses and efficiency in accommodating our needs.