This was our 8th Airbnb so far on our trip (and 28th since starting using Airbnb a few years ago) and the first one ever that I am leaving a negative review for. It was the highest priced Airbnb by far and unfortunately the most disappointing.
We were most disappointed in the view as we were expecting the view of the glacier that was depicted in the picture on the listing, but that must have been taken years ago. We would call that false advertisement. The price of the unit was SO expensive but we decided to splurge a bit because the view seemed so unique. We thought the very high price was because of the view that we were expecting from the picture, but that was inaccurate. I’m surprised other people haven’t mentioned that the glacier isn’t actually that far down anymore. The view of the mountains is still pretty, but we could’ve gotten that anywhere for a much lower price. Maybe if the place was super nice and updated and luxurious we could have looked past the inaccurate depiction of the view and still have been ok with what we paid.
The unit is small and very outdated as one person has recently mentioned and you can’t tell from the pictures (unfortunately we booked this before the negative January 2019 review). For this price point I would expect things to be much more updated and include at least all of the basics (actually more than just the basics for over $200/night, but at least the basics).
The laundry is listed as being inside of the building but it’s not, and to charge extra for it after paying way over $200 for a night is a bit ridiculous. Unfortunately by this point in our trip we had to do laundry as all of our essential clothes were dirty. Luckily we had trouble with the dryer (it took 4 hours to dry our clothes)and didn’t have to pay the additional $10.
Fixing and adding a lot of small things would go a long way:
Kitchen trash can was broken
Toilet flush button was broken
Shower doors didn’t close all the way and rubber was hanging from the bottom
Kitchen was barely usable as a kitchen with hardly any dishes, cutlery, cooking ware or materials
Things that you typically find in Airbnb’s weren’t there: napkins, tissues, aluminum foil, cling wrap, or other things that you typically use when preparing or clearing a meal weren’t provided
Inaccurate pictures need to be updated
Or keep everything as is and lower the price so it matches the unit.
I wish I would’ve gone with our 2nd choice property that was half the price and more updated that had similar mountain views without the “glacier”