I didn’t get to stay as I had a family member in hospital at home. My husband did and he said Sarah and Richard went out of their way to be really accommodating putting on the heat pump so the place was nice and warm and left some yummy home made brownies. He said their place was perfect for what he needed. Private, very clean and comfortable and really well set out. They were great communicators as he was coming and going quite a bit and even put the electric blanket on for him. He wouldn’t hesitate to stay again.