We thought a long time if we should leave a review about Peter & Sue’s place or not. This could be a reminder for all hosts that even if you have had great success with guests, to never let your guard down.
But firstly we would like to mention that their place was absolutely sparkling clean. Everything was new. Sue was very approachable and helped us every time if we had any questions. But we would like to mention about one unpleasant moment which we experienced with Peter. We wrote them on AirBnb regarding a couple of matters:
Firstly we asked to borrow some extra cutlery which was no problem.
Secondly the listing advertised both Netflix and WIFI, but it was impossible to use due to very weak WIFI signal. We could see this on both our phones and the Apple TV failed to load any shows.
Of course not all people will watch Netflix but I am sure most guests will want to use WIFI. To my shock when we mentioned about our issues to Peter with suggestions for a stronger Wifi signal, he seemed irritated. He mentioned his wife had restarted the modem and his son had gotten the netflix going somehow. I have copied his response below,
"Jordan, just spoken to my wife and she has recycled the modem . While you were out my son managed to get Netflix. I don’t know what the answer is.
What I do know, is tonight I’m staying in AirB&B accommodation with faulty heating, no milk in the fridge no towels or soap or a beautiful view for that matter .
Sorry your experiencing difficulty obtaining a work for signal . My wife is endeavouring to rectify this problem. "
When one pays 85$ per night on a listing that advertises Wifi, one should be able to expect a working Wifi. We just wanted this problem solved and found it a little inappropriate to be receiving complaints about his situation unrelated to us.
Also just a heads up, a couch is provided but no separate chairs.