We were travelling with our toddler and we really appreciated the extra effort Andrea went to by providing a cot, high chair, baby bath and some toys. This was excellent. The place was also very clean which was appreciated. However, the accommodation otherwise was only just OK. The furnishings are budget style and very gaudy. Every where you look there are rules and notes that made it very "un-homely", instead you were reminded that you were just one of the hoards of guests that stay here. There is only one heat pump in the kitchen. There is no heating in the main living room or bedrooms, which for Christchurch winter is not ideal. It was not comfortable to be in the living room without a puffa jacket on.