We enjoyed the location and facilities at the accommodation very much. The pool was just perfect for the kids and reasonably warm for this time of year. The room was spacious. However there were a number of things that were disappointing. There is an additional cost for infants which was not disclosed before booking. I was called to say that I needed to pay an additional $60 for my 10month old before I checked in. The way this was managed was poor. Despite paying more for an infant nothing was provided for her. No portacot was available. Fortunately we brought our own just incase. Also two half used toilet rolls were provided. This is not enough for a three night stay and a four person tariff. Remotes for TVs didn’t work. Heated towel rail didn’t work. If these matters were communicated before check in it would have made all the difference