Hi there, your place is a beautiful home with a lot of potential...
I just wanted to let you know that there were a few issues while we were there. When we arrived, I had just been traveling with grumpy children and the home was not clean. Smelt like cigarettes 😓My 2 year old stood on broken glass in the dining room (which I then cleaned up) however have not managed to get the whole piece out.. I then vacuumed the entire house as it really needed it. I prepared to mop but the mop outside the door was black and worn. I checked the dishwasher and removed the food from the bottom.The kids got ready for bed and I went to prepare a bath but couldn't for the life of me find a plug!, so no bath which was going to be the highlight I then noticed black marks around the outside of the basin proving nothing had been cleaned.
the bunk bed and a bed in another room appeared to be made, but neither had any sheets, just mattress protectors. there is no 5th bed. The only made bed had a fecal smell on one of the pillows and a fish smell on another. there were marks on both matching the smells. This also appeared to be on a seat in the lounge.
I'm really disappointed I did so much cleaning of the house rather than enjoying the stay with my kids. My son and daughter had coughing fits all night and my daughter and I were bitten by gosh knows what. Upon further inspection it appeared to be dust mites. I took photos of all of this and sent it to Zane, suggesting he speak to his cleaner, however he would not respond at all which was disappointing. I escalated it to airbnb, with the evidence and Zane responded to them quickly, not acknowledging any of my worries, but an accusation that I had "stolen" a sheet. I found this ridiculous and very immature, however left it in airbnb guest supports hands, who looked through the pictures and granted in my favour.
Guests beware- after reading some other reviews it appears that the cleaner does not do their job, and this is not the 1st time that Zane has made accusations of a guest upon raising an issue with him.