The treehouse was an amazing experience, and the hosts were even better! Ingrid and Jacob (who we mostly dealt with) were super accomodating, meeting us at check in, showing us all we need to know to ensure we had a great stay (even left a small birthday treat for me!). The unit itself was super accessible and exactly as described, you have everything you need right there. The location was also fantastic, right down the road from the redwoods where there are lots of walks and mountain bike trails, short 5 minute drive from central Rotorua and about 10 minutes to the Blue/Green lakes which are awesome. Fantastic value for your money and a must when coming to Rotorua.