Rachel was there to greet us, when we arrived. She is a gracious and charming person. We enjoyed the opportunity to get to know her. We felt like we were staying in a 5 star hotel with all the comfort and ease of being at home. The space was light and breezy. Great bed, Gorgeous bath with both a tub (big enough for a comfy soak) and a lovely open tile shower. Everything was perfect. There was home made cake, yogurt and water in the fridge. What I liked the best was getting up in the morning and using the nice single serve coffee maker. Michael loved it that there was some milk and Milo for him. What a relaxing morning sitting on our private patio sipping our favorite morning drinks in this beautiful setting. Rachel was flexible about our check out time which made everything even more perfect. If you are going to Mt Maunganui, you couldn't find a better hostess or a lovelier room Thanks Rachel, for making our getaway so awesome