Booked this for me and the kids and the main reason was that there was a pool to use for the kids. I even contacted them before I booked and enquired about the pool. When I got there, my swipe did not work for the pool and reception could not assist as this is a private apartment. Contacted the owners through the App first, but when no reply, I rang them and they said they got my message (could have let me know) and they will sort something out. Was there for 3 days and they never sorted it out and we could not use it for the whole trip and was one of the main reasons for booking. All I got after my booking was we are so sorry. Never will I use them again.