Not sure what happened to Petra, but it was always Anton and Frances who promptly communicated with us the whole time. They're very responsive, always, and was kind and friendly, not to mention accommodating. The property itself is very well located, only a block away from the local supermarket. Bathroom has been updated/renovated, and is squeakily clean and fairly modern. The rest of the property needs some updates though, including the all the furnitures. In short - superb hosts, but the hardware needs to be updated, even though kept well and clean.