The house is well set up, comfortable and very clean. It's a little out of town but we didn't mind. The communication part is the part that really was disappointing. We asked to check in about 30 mins early and there was no response whatsoever. Right up until the actual check in time, we had no details from the host at all in terms of how to access the house, safe code box details etc. We message via the app a few times then ended up calling them (which costs a lot when you're not based here). The host said they hadn't been looking at our messages... when we had another issue come up during our stay (the bathroom flooded due to a blocked shower drain), still no response via the app. While we liked the house, the beds were comfy and it was a nice location, we won't return based on the service.