The stay was ok as expected. Communication was good. Location is good. Two improvements to be considered: 1) To mention in the listing that the key need to be pick at a place quite far (10 mins walk) - esp. if you have suitcase(s) with you - not just to mention this after the booking was made - which was not refundable - hence just have to bear with it. 2) secondly, an easy fix - considering the location is at CBD, an iron to tidy up a wrinkled shirt/dress is a given (for mtg/work purposes) - unfortunately there was no iron. Pillo team said it will be delivered the following day but not in the morning, by then it was too late. Otherwise- the place is good as in the picture, kitchenette and appliances are great, and location is right in the middle of CBD and close to public transport. Thanks for having me.