This was our second booking as we love this property so much and Judith is always such a pleasure to deal with. Unfortunately the day we arrived there was a large storm on the coast and power was lost from midday until 8pm. When we arrived in the early afternoon with a young baby and toddler with no heating or water (which was completely out of the hosts control) we opted to continue our journey home and skip the night in Franz. Judith and Danny were incredibly understanding and accommodated our request to cancel last minute without any issues or costs to us. We are greatly appreciative of their hospitality and kindness and hope to stay again soon!