Wendy was a great communicator and very helpful. The house was exactly as shown in the listing. The only downside was that the house was very noisy, which I understand is because of its wooden construction. Each of the 6 members of our group was woken through the night by the creaking and banging noises.

The neighbourhood is lovely and very close to Te Puia and the centre of Rotorua, making it a convenient place to stay.