Bridget was really lovely and so understanding. We had a late checkin because we had travelled just after our Tongariro hike, and she welcomed us gladly even though we only checked in around 10pm in the night. The rooms and the bathroom were super clean. She also asked us to help ourselves to her coffee the next morning since she had to go to work, and gave us a few tips on things to do in Taupo. Loved the place, we would definitely visit again.
P.S. her dog Lottie is very cute!