Katherine is fantastic, warm and welcoming. The room is self contained, private, Clean and has everything you need. The Internet was great and reliably let me stay in touch with friends and family. The quality of the foods Katherine left in the small private refrigerator were beautiful - possibly reflecting NZ's reputation as a great 'foodie' capital. The bed is super comfy and the heating provided in the room was fantastic for a cold NZ winter. Thanks Katherine!