VERBALLY HARRASSED BY HOST FOR A MISUNDERSTANDING. READ BEFORE BOOKING! BE CAUTIOUS IF YOU ARE A LARGE GROUP OR PLAN TO HAVE VISITORS
-- This host is STRICTER WITH LARGE GROUPS AND HAS PREJUDICE ABOUT THEM due to past bad experiences. There were a few things that were NOT MENTIONED IN THE DESCRIPTION:
1) he requested for a security deposit outside of Airbnb which violates Terms of Service and, 2) does an inspection of the house during set check out time of between 10:30-11am, requiring the booker to be present, 3) may get his neighbours to check on his guests
-- He also DOES NOT ALLOW VISITORS OR UNREGISTERED GUESTS ON THE PROPERTY. I admit that I did not see this rule from his long house manual and hence proceeded with the booking and the plan. The group and I were very much willing to work with the host’s guidelines if we were aware.
-- I was in a group of 11 that was separated into two (this Airbnb for 8 people and another Airbnb for 3) and that as a group activity we planned to have dinner and playing board games at his property. The host was informed of this days before check-in and he did not respond negatively. The host NEVER ATTEMPTED TO GET FURTHER CLARIFICATION about our arrangements (beyond how many people are there?) either in Airbnb messaging or in person even though he knows we are a group of 11 that are split into two. As a Superhost I would think he can suspect that we might want to have the gathering of all 11 people in one of the properties we booked.
-- When he saw 11 people in the house through his security cameras, he called me in the middle of the night rudely asking for the trio to leave the property asap and even PERSONALLY ATTACKED ME. He was in no position to discuss as he was EXTREMELY RUDE, did not give us the benefit of the doubt nor even cared to listen to what we have to say. He did not believe anything I said despite telling the truth. He KEPT ATTACKING MY CHARACTER, saying I was being dishonest and implying that I had malicious intention to trick him. He escalated the problem, which was completely unwarranted and unnecessary. HIS BEHAVIOUR AND ATTITUDE TOWARDS US DO NOT AT ALL REFLECT HIS STATUS AS A SUPERHOST
---Pros: Property was clean, modern, well-maintained, great location
---Cons: Lack of privacy as felt the host was watching us. Host also lacks the ability to listen, trust, communicate, manage conflict, resolve misunderstanding, and cooperate with big groups
-- All things considered; the group UNANIMOUSLY AGREED THAT WE WON’T BOOK AGAIN IN THE FUTURE despite being happy with the property. It was NOT WORTH OUR MONEY.