My friends and I had 2 nights stay at this house. The Host was friendly. He left the heater on before our arrival. It was a freezing cold night - really appreciated that! The house is amazing. Love the lakefront view from the house. Great place for group of friends or family. Good location - not too far from Rotorua. All we wanted to say is, we wished that we could have stayed for a longer time. We really enjoyed our stay!