Firstly, the view from the lovely terrace and waterside location were excellent. There is even a useful supermarket across the road. However, contactless key collect was 10 minutes walk from apartment. There is no step free access resulting in negotiating 29 steps with cases . Unpleasant smell whenever entering the apartment. This was complained about by other guests as far back as last year. Poor maintenance means that most sliding glass doors were jammed, with that in one of the bedrooms stuck slightly open, resulting in cold & noisy nights. Thin bedding (2 sheets and one blanket) was inadequate so requested additional bedding. This request was ignored despite reminders. Doors to wardrobe in one bedroom smashed and wardrobe unsightly and unusable. Again, appears this was complained about by other guests as far back as last October but nothing done. Various other issues such as some lights not working were only minor. Potentially a lovely apartment let down by poor maintenance.