It got off to a very rough start with us driving to find that they were not prepared for us. We had emailed and tried phoning to no avail until we tried an alternate number. We hadn't even received how to get in. It seems that their office didn't even know that we were coming and their cleaners had prepared for us, but they had another unknown booking in between. We had children with us and had to wait outside until 6pm while cleaning etc was done. The cleaners did an amazing job, but it was not a great start. They did offer us a slight discount, but we would have preferred to not have had the inconvenience. It is not as close to the water as the photos suggest, but a lovely location and great facilities. The neighbors were very noisy behind us late into the night, though it was the weekend. great outdoor setting with trampoline, balls etc for the kids. lovely bbq entertainment area and the spa at night was lovely