It was my best stay in New Zealand. After the flight from Christchurch and the drive from Rotorua airport, we checked in with the key box without any problem. What amazed us was the stuff they prepared for us, including milks, cereal, snacks, etc. it meant a lot to us because it was always tough to have everything with us when we were traveling from city to city. This saved us a lot of time so we could spent more time to do something fun.
The stay was great with two bedrooms and a open kitchen. Very good for family travelers.