This is a very large home with a lovely view over Lake Rotorua. It was extremely clean and communication with Kerry, the host was excellent. There were no issues with the check in procedure. I'd recommend this place to friends and family and gladl return. My only advice would be that the house takes a lot of heating so turning off the heating overnight wasn't a good option. We needed to light the open fire. (Kerry leaves plenty of wood for this.) This got the house adequately heated. We would love to have made use of the canoes and spa but there was so much to do in Rotorua we ran out of time. Maybe next time.