Great location (walk to the ferry terminal for Waiheke Island and other locations), quick communication turnaround, nice space with skyline view, and easy late-night pickup (additional charge) from AKL airport. Also a great deep-tissue massage from the spa in the lobby.
On the downside, the WiFi kept disconnecting and the only key consumables included are two bars of soap. Unlike other places in this price range, you'll need to bring or buy shampoo, laundry detergent, tea, coffee, cream, etc. (but there's a store across the street). We also had to evacuate for 30 minutes due to a mid-day fire alarm.
Would stay again (based on the location), but I'd know I'd need to budget time and money for a store visit, and hope the internet works.