After arriving late in the evening at this outstanding brand new house and checking through the premises, we were taken back by the cleanliness and the fact it was a brand new house. Even the smell of fresh paint was still prevalent.
Once we got settled in, we had noticed there was not any extra towels in the linen cupboard as the listing had stated. We also could not get the chromecast to work.
I messaged the host, and he had explained that the previous renters had stolen the towels, stolen the chromecast, broken the air con, damaged the floor etc.
After quite a heated discussion (and to the hosts credit, he offered our money back) I explained that we were a family that had travelled around the country and that we needed to know if the amenities are not up to date to allow for us to supply something of our own, especially the towels. We were very impressed with the house, and unfortunately the host had been burnt by others, and trying to explain to him that we are not those type of people was difficult.
Looking at previous reviews, this premises is a 10 out of 10 for facilities provided at the hosts expense, only to have someone spoil it for everyone else.
The caravan parked in front of the garage made it difficult (but not impossible) to unload and load the car.
I would not have any hesitation to stay there again in the future.
We wish the best for future endeavours for the host and hope that the experience he has had previously will not deter him from making this house available in the future.