Glenda was lovely. We got just what we were expecting. Except the place was far cleaner than any picture could express; for me that is a most important quality. The bed was comfy and the bathroom as well. I apprecited there was a fan since I always seem to be hot at night. We would have loved a kitchen but we knew going in that this was a makeshift kitchenette and we made it work just fine. Glenda provided us with coffee and tea service that included milk, Biscuits ( aka cookies) that was sweet touch. The garden was beautiful and the kitty cute. It was a good value.