Two things make this the best place in Queenstown: 1. Oh the VIEWS!! Even better than the photos depict! 2. (And even more important) Kaye is hands down the absolute best host you could ever hope for. 1. We arrived very late (1130pm) and even though it was pitch black out, you could tell how majestically beautiful the view was going to be in the morning through the floor to ceiling windows throughout the living and dining areas on the second floor. And it was even better than that! You get lost in the beauty through those window panes. It's hard to put it into words other than this is the most beautiful view you could hope to have in Queenstown. 2. Kaye. I can't say enough good things about her and how she treats her guests. It is with a warmth that is beyond what you could hope for as if she has known you your entire life even though you've just met. She was completely hands off until we needed her and as soon as we asked a question or a recommendation, she was on the spot and responsive and thoughtful. She is the epitome of world class service. We love her and I wish she was in the States so we could visit her more often. She's the type of person you just can't help but love and appreciate. The first floor has the main entrance as well as 3 bedrooms including one w an ensuite. There is also another full bathroom that is well-appointed and has a washer AND a dryer (for my American friends!). You also have a two car garage! The second floor has a half bath and a wonderful chefs kitchen w every utensil, serving, and cooking piece including wine and champagne glasses. Everything is here. Can openers, tongs, serving bowls, everything. It also has the dining and living rooms w a wonderful fireplace and plenty of wood to burn. A seating area in between the dining and living areas is where I spent hours of my vacation relaxing w my wife sipping on fresh pressed orange juice. Also plenty of games for the kids (cards, Operation, Uno, Monopoly, etc) and magazines for those lazy days to sit and enjoy the splendid view. You also have the master on the second floor w an ensuite. Plenty of linen and soaps and lotions and fresh flowers in all the bedrooms! As for outdoors, there is a hot tub on a private patio that was filled and warm upon arrival. There is a grill for outdoor cooking as well as a table for eight. You really could stay in Lakeview for your entire vacation and consider it complete and fulfilled. This place is THAT good. I hope anyone reading this review takes the opportunity to stay here (except when I wanna stay here, of course, haha!). If you don't stay here, you're missing the gem of Queenstown and the most lovely host you could ever...