I had a bit of a hick-up checking in. There must have been an issue with my app and I didnt get a link for the check in instructions so the lock box was difficult to locate. I had had an unexpectedly rough trip traveling internationally and lost my wallet along the way. Someone had left the heater off in the apartment and the porch light had burnt out. I was stressed out and exhausted but once I got settled, Judy's apartment was very comfortable and homey. The stars must have been aligned against me but nothing was the fault of the host. She responded promptly and was very helpful.