My first impressions in entering the apartment were WOW!. Spacious, modern, clean , but very cold. We complied with the instructions to remove our shoes, and the very cold uncarpeted floor sucked the remaining heat from our bodies.
Turned on the heat pump and noticed the thermostat set to 30C, but the heat pump wouldn't deliver anything but a slight zephyr of warm air, before reaching set point and recirculating room temp air. The IR heat lamps in the bathroom don't work and with a Econo heater wall panel in the bedroom, it was about 2am, before the room was staring to warm. With two thin blankets on the bed we had to cuddle together to try to stop shivering.
This is a lovely apartment, that would be great in Summer, but I would avoid in Winter until the heating issues are resolved.