My boyfriend and I had a great 2 nights stay at Bai’s place. It was a great base for people visiting Mt. Ruapehu. The room was spacious for a couple and have all the necessities needed. Bai has provided all information needed prior our stay and has left a lot of personalized tips (literally handwritten and drawn in notebooks which was super cute and thoughtful) for the room and the area so there was actually no need for communication anymore during our stay. 5/5 stars!