Our family of 5 had a great stay. Sarah was responsive and quick with recommendations and accommodating with check-in. The location is fantastic with the historic hop-on and hop-off tram in the same building and many attractions close by within walking distance including New Regent Street, Turanga Library, convention center, Margaret Mahy Playground, Christchurch Cathedral, and more! It was clean and the kitchen was well-stocked. My father-in-law was very pleased to find a stock pot there. We needed more shampoo and conditioner and Sarah was quick to arrange some to be dropped off the next day. Overall, we had a wonderful stay and highly recommend!