Overall, Jason is an excellent host. He promptly dropped in every time we had an issue and resolved it for us. Although English is not his strong point, he used a hi-tech translator communicate easily. He thoughtfully placed apples, tea, coffee, sugar and a whole bottle of milk for us. His bedrooms, bathrooms and toilets were immaculate. There were a lot of hi-tech things including the stove, entry code, bathroom light, and TV with Netflix, YuppTV, Amazon and Youtube, etc.
The kitchen and refrigerator had an unpleasant smell. There were leftover items in the kitchen cabinet which is unhygenic. There is an overload of information brochures; some selective ones would be useful. Putting the car in garage needs skills, driveway is tiny.
Not all guests are tech-savvy. We had trouble understanding the stove. We had a major issue with the alarm going off at midnight. The sound was deafening and we couldn't fix it. The ducted AC did not work in some bedrooms and the common AC switches did not have zoning. We noticed another set of switchboard near garage door that had 'AC' on it and tried pressing it and the alarm went off. The neighbours woke up. We were totally lost for over 30 mins and could not reach Jason over the phone. Eventually Jason came from next door and helped us fix it. While he was fixing it by calling someone over the phone, it went off again. Clearly, such a finicky alarm can be avoided in a country that hardly has crime rates. At least there needs to be a 'DO NOT TOUCH' note near it or something that says it is an alarm.
By the end of it, we gave good ratings because of his efforts as a host.