Kate made us feel very welcome, she gave us information about the area and things to do, she was present for us just the right amount and had no issue with us knocking on her door for help. She did 2 loads of laundry for us and drove us to the museum on a rainy day. The studio is beautiful and just what we needed...we thought it was even bigger than it looked in the photos. Location was perfect for us too. We loved our stay :)