The property is lovely & in a great location with stunning views. Check-in was easy & property was clean and tidy.
Host informed us on check-in that the hot tub bath was not working & asked if they and a plumber could attend later that evening to fix. Not ideal but we wanted to use it so agreed. Attendance was delayed, didn't arrive until after 20:00 which disturbed our evening. Plumber was unable to fix & so host said they would return following day while we were out.
When we returned the following day we found the property had been left unlocked by the host, leaving our passports & valuables at risk. We reported this to the host & got no apology just "oh did I forget to lock the door". The host told us that the hot tub was still broken. That night there was a knocking noise coming from the hot water tank, my guess is air in the pipe following on from what the plumber had done during the day. I slept ok but the noise kept my mum awake all night. Host failed to resolve & offered £40!