We loved our stay here. It's a separate cottage all on it's own far away from any neighbours. Loved the privacy! It's nicely decorated and very clean. It's very compact but has everything you need - loved the large fridge with room in the freezer for our ice cream. The shower has lots of hot water and pressure. The bed is comfy. There is a bit more traffic noise than I expected - it's not a quiet country back road. It is easy to find and easy to get to the train station if you want to avoid driving into Auckland yourself, like us. The location was perfect for us. We never actually met Susan but that was fine with us. She was easy to contact on her cell. The cottage was well supplied with the basics including sugar, salt, pepper, bread and even fresh eggs from Susan's farm. The bathroom also was well stocked with shampoos and creams and even a hair dryer and straightener.