Hilary was an excellent host - friendly, helpful, and hospitable. When we arrived, she welcomed us into her home and helped us plan our next day in Rotorua; while planning the day, we talked about our backgrounds, and we Americans got a nice insight into New Zealand life. The beds were comfortable, and the room and bathroom were very clean. Before we left, she even helped us put together an itinerary for the following day! I would definitely recommend Hilary’s place for a stay in Rotorua, and if I am back in town again, I will check to see if her place is free.