Where do I start. Great communication when I booked and on run up to my visit. Dianne greeted me with a smile and welcome, nothing has been too much trouble, ensuring I have everything I need, including offering the use of the washing, which is great especially if you are travelling from location to location. The unit is great and has everything anyone could ask for and more. As for the view, it is breathtaking, the family and friends in the UK want to visit now. When I am next in Kaikoura, I will stay here again and will recommend it to my family in New Zealand as a great location. Thank you for a great stay.