Lindy was very kind and responsive when we had questions. Wasn’t our favorite place we’ve stayed in NZ. The house is so insanely rickety and makes so much loud noise on its own that my husband got up multiple times throughout the night, fearing someone was trying to break into the home (we were the only two staying there). Not a fan we were expected to do all the cleaning before leaving, as that adds a lot of stress onto the people staying there who maybe have a tight schedule. So just double check the expectations and your time schedule before you book here.