Ryan was very flexible, nice and helpful. We were able to get in contact with him by phone when we were running an hour early to our arrival. He was nice enough to leave work to come and let us in. He also gave us some recommendations- such as stopping off at a bridge on the way from Nelson for a swim. He invited us to swim in the pool as well. All The area was great! Beautiful views of the hills, and a winery. We had just spent 3 days at a place with no Wifi, so having it here was a joy! We were provided with everything we needed for a great stay!