clean, warm and good to stay.However, the host is grumpy, rude and aggressive. 房子还OK,主人超级没礼貌没修养,皇后镇很美,为了你旅途的心情请三思,绕行避过。When I finished the whole booking process, the website shows it gonna have a key locker box outside.I was driving whole day, no wifi and sometime no signal for the mobile, so I didn't have any chance to check email. when we arrive at 8pm, Karen is yell out to my father because he just check the mail box number for us as it is dark outside we cant tell from the car, and said I didnt reply her email blablabla. I understand to let her waiting is not good enough, even though she just lives upstairs, she didnt know our situation just express her emotion badly. You should watch your manners all the time, talking with arms crossed and yelling to guests is a really bad thing which you should be thinking about.