could be a really nice place, but our experience wasn't great.
turns out they have a bit of a farm and cheese making operation on site aswell.
with blown fuses at the street we at the house were left with a few issues.
no heating. Power only to certain areas. and no running water... Needless to say with 8 people staying it was pretty bad.
with trying to get issues sorted we were pretty easy going about it. they tried a few things which didn't end up working.
contact with the owners and manager was difficult, ended up going around in circles which just felt like they were wasting time until we left.
owners would send their teenaged daughters to make it appear like they were sorting it instead of fronting themselves.
when checking out the manager made comments about the state of the toilets which weren't even bad considering not having water for the best part of 2 days of our 3 night stay. unapologetic, we felt lied to, deceived and roughed up with the comments at the end.
had been told we would be looked after but they didn't even come to the party with any sort of refund. had to go through air bnb to finally get a part refund.
doesn't sit well with all 8 of us that they keep our money after that awful experience.
naturally wouldn't recommend tuscany downs to anyone. if you were to run into any issues, our experience would suggest you would be left high and dry as they just worry about the cheese.
also their office is apparently inside the house and people would come and go. we wouldn't have minded but they wouldn't even knock, just come waltzing on in. no good to me.
cheers.