A big storm was forecast for our arrival time which may have impacted/ extended our stay. Amanda was proactive and wrote to us warning us that the Arthur’s pass road may get closed and unilaterally offered to allow us to cancel our reservation so we wouldn’t get stuck. We ended up cancelling ( no charge) and drove through Arthur’s pass and saw the house. It has a gorgeous view of a waterfall and is conveniently located in the little town. Amanda had excellent communication throughout and we would stay with her at another time!!
Amazing focus on the guest!