Jodie was sick the entire extent of my four night stay so I never saw or met her. She was,however, very responsive to my few questions. The place is like having your own studio apartment in the hills above the city. It was very clean and the mini fridge was stocked with bread, butter, jam and bottles of water and milk. Tea, coffee and cereal were also provided. The bed is super comfy (especially with the electric blanket) and the water pressure is excellent. It's about a 45 minute walk into town, but if you're not inclined to hoof it I recommend downloading the Take Me app (NZ's version of Uber, but better) and utilizing that service rather than driving yourself. Finding parking can be difficult in QT, and the locals in the neighborhood tend to fly around the narrow streets and tight corners of the roads around Jodie's house. Better to let someone who knows the roads take you (and I am NOT a nervous driver).