Key(s) were an issue: 1) pickup key from a 24/7 lockbox, a 10-15 minute walk from the Apt. Tricky with luggage + public transportation. OK for Uber/taxi. 2) we got only 1 key & you need 2. The key controls the Apt lights & opens the door. Thus, wife and I had to travel in together to stores/fitness center/etc. VeryiInconvenient. Alerted Stefan immediately, he apologized, but no 2nd key was delivered during our - day stay. The Apt is located in CityLife Hotel and independently owned by Stefan’s group. Regardless, the front desk and concierge were very helpful. Full access to Fitness room. Great location. Very spacious Apt with 1 queen bedroom, big living room & full kitchen. Wish there was a sofa vs a deep twin sleeper sofa. Great rate at $120 USA a night thru Airbnb. But Stefan seemed unaware of this reduced price and thus booking it (very last minute) was an arduous back and forth with emails spanning a couple hours. Stefan & company were generally quick with email replies.