Jo was really one of the best examples of true NZ hospitality I have encountered since I came to NZ. Our ferry got cancelled so we could not make it to Blenheim. Jo was really helpful and understanding and made great efforts to give us a full refund. She was also very fast and friendly in her communication. Although I havent been able to stay at here place it really looked like one of the cosiest options available in the area, so I would absolutely recommend it!