This review is for reservations I made for my parent's 50th wedding anniversary trip. I cannot say enough good things about my communications with Victoria, and my parents felt the same way. They absolutely loved the rental, the access to the lake, and were grateful for the respite from their first experience in New Zealand, staying in Auckland. I could go on at length about how wonderful my experience was with Victoria, and my parents staying at the rental and the hospitality they received. I will just say that if you are looking for a great place to stay in Rotorua, look no further and book this place!