This was a wonderful house to stay in but we had the really unfortunate experience of running out of water on our last evening. This was despite it having rained non-stop for the past two days and all other local water tanks being full. We contacted Henry, the host, as well as the property manager, Nathan, who came out to see what he could do. Both tried to get the fire brigade to fill the tank that night but were unsuccessful with this. Instead, our group of 10 had to spend our last night in the house with no water for toileting or drinking or washing. We were lucky that we knew another family staying locally, so we were able to survive by filling bottles with water and using them for drinking water. The tank was eventually filled just after we left but the water supply remained broken as the pump was not working. I maintained contact with Henry and Nathan throughout the entire process and was incredibly pragmatic about what had happened. However, when I touched base with Henry after our trip and requested reparation for what had happened he cut all contact. As a result we paid the full amount for a holiday house which didn't provide the basics for the last 15 hours of our stay. This is totally unacceptable as any other form of accomodation would have had to put us in functioning accomodation. Where is the accountability? Lack of water is obviously an issue with this house as notices were posted everywhere so be careful before you book. We were hardly there (we ate out for every meal other than breakfast and dinner one night), we were really conscious of conserving water and we were there when Golden Bay was under heavy rain warnings so the only thing that was dry was our water tank.