Margaret was responsive when I sent messages. The main issue we had was dropped internet or no internet for a couple of days. A tech came on and did this, that and the other so we had internet after that....it would be easier if tech checked if internet was working in the Airbnb before he took off.
The location suited me because a friend of mine I had to visit was around the corner and I needed to make it convenient for them. It is not a typical spot for tourists but perhaps remote workers and visiting on business. However, if a tourist did not want to stay in Auckland City Center then this is a fine location given bus and train access, not to mention cost to get about.
I was under the impression that the place was renovated or new; but the couch was not and is not too comfortable as it has lots the cushioning. That would be my only concern but we managed.
Restaurants are scattered near by and no issue getting to any of them. There are a couple of places in walking distance.