Over all our stay was okay, however the check in process was confusing and not properly communicated. There was also a roommate staying there and she was incredibly rude/hostile towards us with no reason to be. We arrived late (which they were notified about far in advance) and I even let them know our flight was delayed but there was no clear instructions on what to do when we got to the house, we knocked a few times and no one came we walked around and no one was around ( and it was cold out and we just got off a flight and we don’t have phone plans set up for nz yet so we had no way on contacting hosts) so we were left with ring the door bell. Which I guess was maybe why the roommate or other guest was rude to us but it just soured our stay. The bed also looks different in the add then it does in person. Everything considered it wasn’t bad but the women really made it uncomfortable for us along with the stressful check in made for a not great stay.