Penny's communication was great and quick. I was a last minute booking and she kindly let me stay later than advertised, much appreciated. House was tidy and the fire kept it warm. Comfortable bed. Would have been nice to have curtains in the lounge for privacy. Washing machine stopped half way through a cycle and the TV was pretty much a waste of time , Bravo, Maori channel and Shine was about it really. None of these really matter if you expect them but when you know something is supposed to be there and it isn't, just a bit disappointing. No rugby game and a bag full of wet washing to take home.