Dharmen's house is a fantastic base when staying in Rotorua - so much space, all the amenities you might need, and everything new and immaculate. Dharmen was always available to answer any questions, etc., and lockbox check-in was super-easy (which saved any back-and-forth on meeting up to get keys, etc., particularly since I was arriving on a later flight and then driving). I wasn't expecting to, but I even used the garage - came in very handy when arriving home during a major downpour. Great experience and highly recommended!