We didn’t actually make it to Paul & Katalina’s place, which is an accolade to them. On the morning that we were due to travel to them, we received a message from Paul advising us to stay where we were, due to a severe weather event. This would have made travelling very dangerous. Paul went out of his way to explain the dangers to us and directed us to the relevant webcam as we were still up for travelling. He then contacted Airbnb explaining the situation to them. This resulted in a full refund. Great guy.