Grand Arden Monaco
Please give your business to somewhere else rather than the heartless people who own this hotel. I could not stay because I was trapped in Westport by flood. Westport was under a state of emergency and it was impossible to leave. The hotel simply refused a refund. They eventually offered a replacement day but said I would have to pay the difference in room rate which seems fair doesn’t it. But then said the difference could actually be more than the original price I paid ! ( I paid $109 and they said I may have to pay up to ANOTHER $120 - depending on room availability ). I appealed to AirBnB but they also said tough luck. I’m a superannuant and sometimes need to go to Nelson for an appointment. A hundred dollars is not an insignificant amount to me.