Wasnt happy with the initial state of the accommodation as the heater was not working at all and it was freezing when we arrived.
Also was not happy that the solution to this offered by Suzie was to go purchase a heater ourselves during our holiday (with her reimbursing).
This was eventually resolved with a cleaner bringing an extra heater on the night so appreciate that it was at least taken care of.
However, this meant we had to wait for the heater to arrive to confirm the accommodation was appropriate to stay the night, which resulted in original plans we had for the night to be cancelled. Not happy that the heating wasnt confirmed before our arrival and functioning accordingly.