Unfortunately for us, we had been advised on the day of our arrival that the resetter was not available to come clean and reset the house until 5:30pm (30 mins to clean the house once she arrived). Due to us not being able to move our stay across to the next day as we wanted to fully utilise our time at Doris Jean, we agreed to still arrive at our normal time of 2pm as we did not want to arrive in the dark. We were offered a compensation of a two hour later check-out the next day, but felt this would not equate and make up for the time we would have lost and the price we had paid. Other things we found is that there is no bbq, no legs for the indoor table, and no umbrella (like the pictures), so details should be updated to reflect. There were also a lot of sand flies in the loft, so may pay to bring some fly spray and the bed is quite uncomfortable. The house generally is due for a full deep clean and the rubbish bins need to be put out in order to be emptied. Apart from this, it is a cool little house with an amazing view of Piha. We were so lucky to have good weather during our stay, so took full advantage of sitting out on the deck in the sun.