Very disappointing!
Check-in Instructions in the listing differ from what was in the inbox. The inbox message was clear and correct, but the check-in instructions were totally different which I first did not notice
The listing didn't say the apartment carpark is not fit for large vehicles. With a Mazada CX-9, was a nightmare to park. The message received around 3 days before check-in says not fit for large vehicles. If I knew when I booked, I would NOT have booked.
The downstairs room smells like a smoker's room. I have asthma so was coughing all night, and had to sleep upstairs with the kids. The room upstairs is nicer. The bathroom is dirty, has mould around the door, vent fan above has dirt all around it and doesn't work anyways...
Photos look far better than the actual apartment, in fact, I found later other apartments listed with the exact same photos.
I managed to shorten my dates as I had originally planned to stay for a week and got a refund on those days...