We were given inconsistent information about check-in: the email we received told us to go to one parking space and apartment, and the printed sheet we got in the lockbox told us to go to another. I contacted the host, who acknowledged receiving my message but never got back to me with information (or an apology). We ended up following the email instructions, hoping that no one else was given instructions for the same apartment. The apartment was fine, but the bathtub had so many hairs that the water wouldn't drain, so we had to clean it.