Lovely lake front acommodation with a spa and kayaks & life jackets for guests to use. We didn't get where we initially booked hence 3 star rating for accuracy. But the flat we were given was clean, comfortable, and had everything we needed so we didnt mind at all. The host had good and prompt communication, we ran out of body wash so contacted the host and a new bottle got dropped off straight away. We would stay again if we return to rotorua.