The house itself was wonderful, a great size for the 9 adults, 1 child and 2 infants. Spacious and in a great area. Appreciated your communication and the early check in to fit in with our young family. Lockbox check in was great. Shampoo etc provided was a wonderful extra.
However,
there wasn’t near enough linen, plates, or cutlery for this many people. Your house is advertised to sleep this many, but we weren’t provided with enough to actually comfortably stay.
The children weren’t provided with towels at all.
For all 12 of us…there were 4 wash cloths provided??
Perhaps you need to make towels, wash cloths etc available for people in a cupboard?
There wasn’t enough plates and bowls for everyone to eat at one time, again, and we ended up sharing.
For the weekend, we were only provided with two dishwasher tablets for the weekend. Eventually we located some powder as well but this wasn’t clearly available.
Your advertisement states toys available for children but we couldn’t find these? Only a three-wheeled trike and a football.