Nicky was very helful and fast to respond. The apartment was exceptionally clean and looked very new and stylish. Lovely shower and super comfy bed! We were travelling with small children and only for one night so the sofa bed was perfect for our needs but i dont think i would want to sleep on it as an adult. However as stated the main bed was lovely and comfortable. The outdoor area was very nice and we would have enjoyed using it if we had stayed longer.