Fantastic home in a great location (very beautiful near the lake!)-- Barb and Michael were super welcoming to my cousin and I. We stayed in the ground floor of their home, which was a great size and very clean. Internet was fast, and even though the weather outside was cold, we were warm thanks to a heater and electric blankets. We had coffee,toast, yogurt, and muesli for breakfast-- which very much prepared us for the hike to Tongariro. They let us borrow some winter gear that I had left at home (a hat and waterproof pants)-- which was absolutely invaluable given the rainy conditions! They provided a shuttle (at $40 per person-- expensive but I think about on-par with the market rate) were very knowledgeable about the area, and dropped us at the hot springs after the hike (and supplied us with towels!), which was a great post-hike experience. Long story short, great, friendly hosts who really care about making sure you have a nice experience! Definitely recommend.