Met Lynn when we needed help with the shower being too hot. Nice lady. However she does need to take more care with cleanliness and attention to detail. The kitchen cupboards are dirty inside with a cereal box from someone else laying in one cupboard, 1 glass in another, finally finding 1 more glass in a bottom drawer with 2 shabby dirty plastic glasses. So for 4 people not even a glass each. The plates are old and mismatched. The fridge had not been wiped out. There was no hand towel or bath mat and the linen on my bed smelt so much I couldn’t sleep. I’m not one to complain but I really feel for other guests this information needs to be mentioned and now reading previous reviews these same complaints have already been made! 3 stars is pushing it for me unfortunately.