Susan and Gavin made me feel comfortable and welcome in their home. They offered breakfast every morning that even included homemade marmalade and rhubarb from Susan's garden! The upstairs area was cozy and has it's own lounge area and TV with a large DVD collection. I would definitely come back to stay with them if I come to NZ again. It would be helpful to have a car unless you're okay with walking 30 mins to local store or restaurants.