Andy was really great, with good communication and the ability to listen to our feedback. Location is great with very nice view of the mountain. The batch is nice but basic, no supply in the kitchen(not even salt) and no extra amenities in the bathroom. Most of the staff is a bit old (apart from a new couch.. ) and the house is a bit squeeky. The outdoor Jacuzzi is great, though. We felt the price was way too high for the place and Andy was happy to help and find a solution. To summarize, as long as it is well priced, the place is great for a family and Andy is really welcoming and helpful.