Appalling and unprofessional communication from Bachcare administration, once the booking was confirmed I was not provided with any checkin information, the messages on Airbnb were unanswered and the phone calls to the host were redirected to the voice mail, I had to call up the Airbnb customer support and escalate the issue and then wait on hold for several minutes and recieved check information few hours before the arrival time. If I had not escalated the issue with Airbnb support I would have been abandoned by the host on the day of checkin.
Please improve business communication with the guests. Great customer service by Airbnb support.