We weren't quite sure what to expect in Taupo, but would have been more than happy to stay only on the premises. the room was well laid out, spotless, with all the mod cons. the restaurant was great (we recommend the pizzas) and the jetty was gorgeous. But these pale in comparison to the fantastic service! Our host, though obviously busy, took time out of her day and night to make sure that we had anything we needed. We asked for a wifi voucher to avoid paying and minutes later she knocked on our door in the POURING rain with a sheet of at least twenty vouchers. During the dinner rush no less. We were touched and felt like family. Thankyou for taking such good care of us- we'll be back!