Craig really does go above and beyond. From the moment we landed he was in touch with us about pick-up and went so far as giving us his phone number so that we could be in contact with all-things Queenstown. The place has the most amazing view, truly something taken from a postcard! We really enjoyed our morning coffee from the balcony, overlooking the majestic hills and autumn trees. The room is cosy, the bed super comfortable and the room with all necessary amenities. Could not recommend this host and room more!