We were out most of the day and just needed a place to rest our heads for a long day out and this was perfect. It had everything we needed to freshen up in the morning and a very cozy place to return to. It had a very homely vibe for us. Location was perfect for us and there were plenty of brochures around which helped us get around. I would come back again, and I would definitely recommend for anyone wanting to explore Rotorua.