Elizabeths loft is a bright, warm, cheerful little apartment at the top of a steep hill that looks out over the lake and mountains with windows on two sides. The heating is perfect, the hot water is plentiful and comes out strong, the bed is comfortable, and the kitchenette is set up in a thoughtful way with everything you need including breakfast and snacks. I was there during a snowstorm with the wind howling and the roofs of queenstown below slowly becoming white, it was magic. It is a steep but short walk into town, you dont need a car to get around, and Elizabeth was really helpful with pick ups/drop offs from the bus station with all my bags. She is a friendly host who knows a lot about the local area, all communication was prompt and seamless, and the private entrance means you can come and go without concerns. If you are a tall person, watch out for the sloping ceiling! If I am back in queenstown for any reason I will stay there again for sure. Strongly recommended!