Ava has been extremely friendly, accommodating and responsive! I happened to arrive at the place about 3 hours early and requested if I could check in earlier. As such, Ava came down personally to expedite the cleaning process, ensuring that the apartment was clean before I check-in. She allowed me to put my bags into the place while it was still being cleaned and informed me when the room was ready. And I ended up checking in about 2 hours earlier!
Apart from the awesome host, the place itself is another gem! It's well-stocked and cosy; felt even better than staying in a premium hotel, no kidding! Location is also very convenient; walking distance to all major city attractions and food outlets. Building is safe too. As a result, I extended my stay!
Overall, it's my best stay in Auckland so far!