The house was in a great location, however access was difficult. The road to the house is very steep and unsuitable for older people or very young children. The house is fitted out very well, but standard of cleaning fell way short for the price. The bedrooms are located up an extremely steep stairs, with no handrail fitted. You are requested not to wear shoes ascending or descending, so slipping was a problem. We feel a stair rail should fitted be for safety. Complimentary items were disappointing - instant coffee (no pods for the coffee machine) no bottled water and only UHT milk capsules. There is no air conditioning upstairs, and as there is lots of glass, heat builds up. One additional point was that we requested that we be allowed drop in our bags 2 hours early after 32 hours travelling and were offered to be allowed this for an additional $40 .00 - a bit cheeky. Overall, location and standard of fit out is top marks, but a few issues bothered us.