The space is located in a grand old building and this adds character. But this is let down by the bus stop opposite which attracted numerous intoxicated individuals who screamed and yelled throughout the day and night. Its close to the main retail precinct and an easy walk to Viaduct Harbour with its eateries and bars. The space was roomy and very clean. We stayed in this building in 2019 and the area was great with lots of restaurants and eateries. However, the area seems a bit sketchy now. Rachel communicated well and instructions were clear.