Getting into the house was easy. When we stepped inside we noticed the place was dirty - dust everywhere, musky smell in the air, dirty taps, dirty carpet and floors, dirty plates in the cupboard, nasal spray on the kitchen bench, living cockroaches, dead cockroaches, an earring on the bathroom sink, an ant infestation... you get my point.
The hosts asked us to send photos to prove it. This was not how I wanted to spend my time while paying hotel rates.
I tried to call the hosts to discuss. They do not provide their contact details and instead outsource the comms. They were unreachable, but the outsourced support person did call me back.
A cleaner was sent the next day and did a good job.
There was no kitchen cloth, the dishwasher doesn't clean plates properly, there is no bin for recycling and the hosts told me the recycling is at the neighbours house.
Overall, I found Team Eric and Jason had an unpleasant attitude given the situation.
Despite this we did enjoy our stay. It was secluded in a great location.