3 hours on our first day there was taken up by workmen refitting a heat pump. Drilling & hammering in the lounge meant we could not use the space. We were only informed of this when we were already almost there. The owner left us drinks & chocolate to make it up to us but still it was not cool to organise this whilst we’d booked a 3 day holiday. Regardless of a small refund, we would have appreciated the holiday we’d booked & paid for many months in advance. Not impressed with Bachcare for this.