This unit is amazing, very clean, modern with everything you need. We travelled from Taupo to Auckland as we had a family member in ICU. Check in was easy and instant, only 5 minutes drive to the hospital, very close to central city. We also needed to extend our stay by 1 night and she went out of her way to help us with that. There are 3 levels. Bottom level is a garage with a washing machine and dryer which come in handy as we travelled with our 3 boys, as well as an ensuite tucked away behind the garage that has a little patio area. The 2nd level is open plan living area with complete kitchen, dining living, it was nice being able to cook our meals and have proper storage for our groceries during our stay. The 3rd level has 2 good sized bedrooms one with 2 single beds and the other a queen size bed. Lots of wardrobe space, vacuum. Very nice pressure shower and bath. Lovely and peaceful, waste bins available in the complex if we needed to empty ours. I would absolutely be back if ever I am in Auckland. Thank you so much! xx