My family of four adults had a absolutely wonderful stay at James's place. We were sorry to have planned only 2 days in Rotorua. This house was good enough to just chill here for a week. Check in and check out was super easy and James was very communicative.
The only drawback was that he is not from this town and does not live there either so understandably cannot help much with questions pertaining to local amenities. But Rotorua is a small and easy town so info is easily available.
Overall, it was a great stay, very good value and I heartily recommend it.