The room is on the quiet side of the house. The bed is comfortable, but I would have loved a second blanket. Lena is very communicative, prompt, and helpful. I felt welcome to use the kitchen. I asked for a key to lock my bedroom. The toilet was clean but the shower/sink had not been cleaned before I arrived; however, it was not dirty, just lived-in. The towels were basic and left for me in the communal bathroom. The parking situation was not great—I hadn’t been warned not to come up the driveway to the house: outside, both parking spots were occupied, and reversing my car out of that very tight, narrow corner caused scratching to the paintwork from some tough bushes. I was able to park halfway down the driveway for the first night, but the second night these spots too were taken, so I parked on the road, about 0.25k away. It was not the most convenient. What I needed was an inexpensive, safe, comfortable place to stay for two nights in Glen Innes, and I feel that that is what I got.