My wife and I had stayed at the resort before, about 10 years ago. We booked directly, and the apartment was spacious and comfortable. This time though we were a bit disappointed. The room was very small and the kitchen tiny. The photos made it look bigger than it was. There was also a dire lack of wardrobe and storage space which was a problem since we had ski gear (boots etc) and nowhere to fully unpack. Though not ideal we managed ok.
Three real grumbles though.
1)	The bed was uncomfortable, one of those old ones that when one person moves even just a little during the night, the other knew about it. My poor wife was nearly catapulted out of the bed whenever I turned over!
2)	The electric heater in the bathroom had 3 small heating elements but only one worked, worse it was on a timer, and when you pressed the button, the heater stayed on for only 2 minutes. With a hard frost outside, it made for a chilly bathroom.
3)	There was a streetlight right outside our window and the curtains were unable to darken the room sufficiently. It was so bright you could almost read by it.
We booked the apartment based on our earlier experience, I doubt I will again.