A nice cosy home with a private outdoor area - nice to have a cup of tea or a glass of wine. It's very close to the centre (walking distance to Victoria street, botanical gardens, etc.) but it's on a quiet street so was peaceful and quiet at night. A short drive to the airport (about 20 minutes or less). Very comfortable beds. I was impressed with Felicity's communication speed: she replied to all my [numerous] questions and request almost instantly. We were supposed to arrive to Christchurch next day after the Christchurch mosque shootings so were very concerned but when I contacted Felicity with my concerns she immediately replied describing the situation in the city and put us at ease and even left us some food to cheer us up which we trully appreciated. Overall, we had a fantastic stay and would definitely stay again.