The house was not cleaned before we arrived. There were old linens on the beds, and a pile of towels on the ground in the bathroom. I tried calling and through the chat multiple times to get new linens but I got no response. We tried finding another motel, but everything was booked. With no way to do laundry in a timely manner (there’s no dryer) we found a closet that was left unlocked that had clean sheets. So we put those on the beds, luckily. Otherwise we would have been in a bad situation. The whole place smelled old and musty, and there was dirt everywhere. Also dirty dishes in the kitchen. I wish I could say we had a good time because the house itself is cute and in a really good location. But the blatant disregard was hard to ignore and ruined the mood for us.