We had a great stay at Shantelle's and Arrowtown. The things that are most important to us is safe secure warm accommodation, with a comfy bed and a good shower and this place ticked all the boxes. We never met Shantelle but met her parents and on the 2nd day we mentioned that the fridge wasn't working properly and they swapped it with another fridge that afternoon (which we never expected), you can't ask for better service than that.