First impressions were pretty poor.
Letter box over flowing.
Lawns/ grounds were very untidy.
Arrived 45min after check in time to find the cleaners just finishing up.
Rubbish was left behind and the downstairs bathroom had toothpaste all over the bench.
Grounds people turned up half way through our stay to do the lawns early in the morning while we were trying to have a sleep in with a newborn baby.
House was great but unfortunately the way it was presented let it down.
None of these things would have been a problem if we were notified but unfortunately communication was very poor for all these things.
The only time we had good communication was when we notified them that we had 2 extras coming with us to stay and they promptly responded for us to pay the extra money.