Warm and clean room. Spacious home although owner resides below which was not stated when we booked. We paid a little bit more at this location to seek a private space and was quite surprised when she could access to the house does not need make it completely private to whom ever stays there which need to be addressed on advertising. I would return if there is a lockable door so the top area would access by the owner. By the way, the check in time is not convenient for us as we are traveling at Rotorua central. We need to take 20 mins only for checkin and left for dinner.