We were sent complete instructions by email as I believe Ann was out of town. She left us a number to call if we had any problems. Luckily, she had a very friendly neighbor invited me in and let me use her phone and I got her nephew on the phone and learned of my mistake. But other than that, which was my own stupidity, everything was perfect. We learned that self-catering meant a really generous selection of foods for breakfast. The fire was already to be lit and we settled into a very comfortable night. We loved her cottage and wished we could have stayed longer! We were super happy there!