Karen was an absolute STAR from before I had even booked the room. I reached out to her with an idea I had and she was able to help me to bring that idea to life and after two nights, we left HUGO engaged! <3
Karen was incredibly helpful with suggestions for local activities, dining recommendations, and overall willingness to go above and beyond to make our weekend special.
The accommodation was spotless and having the private jetty which we were picked up from to be taken to the hot pools was fantastic. The bed and the pillows had us feeling as though we were sleeping on clouds!
Overall an easy 10/10 and I will be recommending HUGO to everyone I can! :)