The home was well put together and comfortable. As time went on, my husband and I began to be bitten at night by bed bugs. I explained and showed pictures of the bites. I had an allergic reaction and felt uncomfortable staying. Tillman response was to call an exterminator and have us continue to stay. I could not take the chance it would kill the bugs. I was staying long term and asked for a refund to rent something else. I was given such a small amount, it was an insult.