Nice, comfortable and great location (in my perspective) with easy walking access to important sights in Auckland CBD.
Cath was great at communicating and in fact ended up being extremely resourceful and helpful in giving me early access to the room to drop my bags off, which was fantastic given the long journey from the US, and my plans to go explore the city right away.
Also very close to restaurants and other amenities.
Would absolutely go back with no hesitation/reservation. No brainer in my perspective, especially if you are unsure about where to stay.