Louise's place suited us down to the ground. We have 2 children and so the ground floor apartment was ideal. The carparks are directly outside the building so it's just a couple of steps up into the place. The apartment is fully kitted out and had thoughtful provisions left for us. This place is an ideal place to explore Auckland, it's close to everything! The decor and general vibe of the place was very relaxing and everything was clean and very user friendly. Louise's communication was brilliant, a very accommodating host - we will definitely return.