On the afternoon of our arrival, unfortunately Karen rang to say our pod wasn’t available as the heavy rain had taken out the electricity.
Karen informed me as soon as she knew and had already arranged alternative accommodation 10 mins down the road before she called. The rearrangements and comms were on point and we had to do nothing but turn up. We even got free tea and coffee when we went back to Karen’s for breakfast the next morning. We look forward to staying in the pod on our next trip down. Can’t fault the service.