We were met by Melanie right on time. She provided details about the car parking facilities and also the use of the complex. She then took us up to the apartment and explained where everything was and ensured we had everything we needed. This was really appreciated. The apartment was clean, tidy and exactly what we had hoped for and were expecting. The views were wonderful, bed comfortable, and bathroom and kitchen facilities excellent. We had a great 3 days/nights in Napier.