The thing that stands out the most about this place is that the hosts are super friendly. They live on the premises, and they are very nice to talk to and ask questions. The house literally looks like someone lived there and just opened the door for a weary traveler. Cozy fireplace quickly warms the house. It was lovely: at nighttime after we put the kids to bed, we cuddled on the couch by the fireplace and watched a movie! I love that they have many movies and books and channels on cable tv to choose from during our down time. It was winter while we were there, so the kids weren’t able to spend too much time outside, but the bike riding down the hill was super fun on good weather days. Location was great - in the middle of and about an hour away from all the things we did that week: Rotorua, Waitomo, Hobbiton. But I (the wife) get car sick so the windy roads weren’t fun for me. There’s a little grocery store in the town that provided everything we needed until we were able to get to Countdown in the bigger towns. The only downside at all is that the space was a little smaller than I expected (with 6 kids in tow, of course, everything seems small!) and we had to get used to one toilet for 8 people. The Internet was spotty and slow when working. It was hard to dry the clothes because it rained so much, but the owners were nice to bring two extra clothes drying racks for us. That was a lifesaver because laundry for 8 people is never ending! There was equipment supplied for skiing (which we didn’t do of course in winter) and tons of towels and linens. The kitchen provided literally everything you could imagine using when cooking, even had an espresso machine! I loved having coffee since I had been without it for a week already! I definitely appreciated the supplied plastic cups and plates for the kids too. Thank you!