Things that we appreciate:
1) very good location in terms of accessibility to shops in Queen Street, the wharf, supermarket, food
2) reliable and fast internet
3) it includes basic amenities such as towels, shower gel, shampoo, conditioner, hair dryer, kitchen utensils, microwave, stove, coffee (Netflix is not usable though, sign in is required)
4) we like the bathroom towel warmer
Things that can be improved:
1) info about transportation
to the place: while the page says there is skybus, we found out that it is no longer available (and the host did not tell us about it when we asked them about public transport, no info about public transport was provided, although they promised to do so)
2) we reminded the host to have the sofa bed ready (as we booked for 3 adults), and they did not do it. they offered to send a helper to fix it the next day.
3) the tables were dusty. we cleaned them ourselves.