Booked & paid $3743.52 AUD in advance for 3 useable bedrooms .
Only 2 were useable for the entire week due to a moisture induced STRONG mouldy odour .
Immediately upon arrival at 11pm, back door was unlocked with keys located inside .
Inspection of downstairs bedroom revealed above . One member of our party( 6ft 5 & Asthmatic ) slept on the upstairs couch for the entire week . Not ideal following a 7 hour drive up from Auckland & not what was expected and paid for .
Host advised next morning ( text msg transcript available) of moisture issue. Advised to “ Air it out “ which we did all week , checking each day for improvement. Very little found .
Asked via Airbnb for 25% refund of total cost ( $ 935.00 AUD) from host but zero liability accepted by host stating last guests didn’t complain!
Seriously? Clearly whatever caused the STINK in the first place ( rain , leak , carpet shampooing) it was not going to be resolved unless a proper owner’s inspection was performed! Poor form👎?