Carla and Steve were perfect, attentive hosts and worked very hard to make sure we were happy and our stay was as comfortable as possible. Considering we were their first ever guests (and there were a lot of us), their attention to detail was impressive, and they were very eager to remedy the (extremely minor) niggles we encountered during our stay. The house was extremely warm (with several heat pumps and wall panel heaters) despite it being the middle of winter, having a parking bay right out front was very handy, and the location was super convenient for the CBD, Highway 1, and of course Ponsonby itself. Highly recommended, and would definitely stay there again.