Deborah was very responsive with messages. The house was not difficult to reach with the use of GPS, check-in was super easy. It was a very beautiful house with everything well equipped. Too bad we didn't have time to use the kayak but a walk to the beautiful Lake Taupo was amazing. We love the kitchen and definitely enjoyed our bbq session. Lots of movies - a good relaxation after adventurous activities throughout the day. Wish we had a holiday house just like this, somewhere, someday ;)