Anne was so incredibly welcoming, even meeting us after we were late due to a flat tire. She many little touches that made us feel like it was where we were supposed to be, even if it was just for a week: little soaps, milk and orange juice, information about activities around Christchurch--all so nice. We loved the location: we could walk to coffee shops, museums, galleries, gardens, and more. And, we were so happy to have a washer and dryer on the premises.