We paid $1061 for a 3 day stay including 2 adults and two children, we were told not long before arriving that there was no wifi, we needed wifi for work and also the tv as it was a smart tv. The host setup a temporary wifi that lagged and constantly turned on and off which meant we couldnt watch tv the entire time we were there as it just froze up! The master bedroom had no door, so that meant no privacy either. When i enquired about the door i was told it wouldnt be done til next week and it was warmer in the master room without one! The beds were substandard very uncomfortable 😐 Our fridge didnt work either which meant we had to eat out everynight! When i spoke to the host regarding the fridge she said it was working at hers 🤔There was no washing machine and the host offered us $20 refund for our laundry, which cost $20 a day not including petrol! I found this bnb absolutely terrible. We arrived late saturday evening, and the host was literally knocking at our door 10am tuesday morning wanting to clean! I have emailed bnb requesting at least a nights refund for the substandard venue, we werent able to get a refund asap from air bnb or even a response to my email regarding these issues, we couldnt get alternative accommodation because the money was paid and we needed our refund asap to move to another venue. Very frustrating and disappointing 😕 will be more careful in the future.