After a long tiring drive we arrived at Jon and Kerri’s suite ready for a relaxing stay. The suite had been advertised as quiet and private. What we found instead was 2 large excavators jack-hammering concrete just outside the suite, dump trucks coming and going, and scaffolding set up on the deck. And, despite the deafening noise, the dust and construction commotion, Jon appeared to think that we would be ok with checking in.
The demolition work was outside their control. Within Jon and Kerri’s control (and responsibility) was to inform us beforehand. Responsible hosts would have avoided this aggravating situation by contacting us beforehand and either found us an alternative suite or given us the time needed to do the same. Instead, we were left standing in a parking lot next to a construction zone late on Friday of a busy summer weekend phoning hotel after hotel desperate to find accommodations.
We did get a full refund and Air BNB says they are investigating the hosts and incident