Adrian is a welcoming host quick to respond and incredibly flexible. When the weather was particularly hot during our stay and the room was a little stuffy he immediately got us a fan which was perfect for the airflow. Absolutely clean and a cute little bungalow. I will say be careful with any crumbs or bowls left for cleaning later - ants will find their way in! Otherwise a cute little place for the perfect visit to Rotorua and we highly recommend.