Simon and Jennie were great and accommodated an early check in for my friend and me. Simon greeted us and showed us the space and explained everything and gave us a few pointers on Mt. Taranaki tramps. He then left us to ourselves, but let us know he was easily reachable. The location is very close to both central New Plymouth and the waterfront. The space was also very comfortable and quite spacious. Also the breakfast, coffee, and tea was a great amenity that is a perfect way to start your day and the coffee and tea make a nice afternoon pick me.