Great place, lovely and clean
Our main problem was that my computer didn't retain the AirBnB password and I didn't have the password with me. I could not respond/communicate with Claire, when I tried to respond through your website . This was because it went through AirBnB who sent me confirmation for SMS to my mobile in Australia when I tried to get a new password to respond to Claire. My SIM didn't work in NZ, so I had no way of reading texts from AirBnB. The AirBnB message indicated that by contacting AirBnB it could take days to respond and I could see what I needed to know, just not be able to communicate back. Eventually I was able to get someone to find the password .
If people are travelling outside their country and don't have their password and their Sims don't work in that county they are going to have the same issue with this security feature that I did.