Sarna was the perfect host and the only reason for not scoring 5 all around was all about the lack of hot water & a pretty bad shower experience.
However, Sarna went out of her way to try to remedy this and I know is making a more permanent fix for the future.
As a host she could not have done more, and found the perfect balance between being there for us without being intrusive.
I would be more than happy to stay in a place she manages again.