Mel was extremely responsive leading up to our arrival up to us departing. Her house shares the plot of land the house is on, so she was never far away if we would have needed something, but she provided us with privacy while visiting. The accommodation had everything we could have needed, was extremely clean and comfortable. We drove so we didn't mind being a few minutes (drive) outside the town center, albeit, there isn't really much to do there other than restaurants. The main attractions are Milford and Doubtful sound. We would highly recommend this place to anybody in the area. Thanks, Mel!