We book accommodation as a company for travelling staff members and the check out date was wrongly understood by our staff member due to the public holiday which was a fault on our part not the Air BnB hosts. Luckily Brian & Sue had availability for that night and allowed us to stay the extra night ( it was at a high cost) however Brian wasn't very polite when he rang inform us of the mishap and came across very disgruntled. We understand why he was frustrated however mistakes do happen and can be handled better.