I had an excellent stay. the place was clean and instructions were easy to follow to get in. My wife and I were looking for a home base from which to do excursions from Queenstown and that's exactly what we got. The walk downtown wasn't far but included walking by lots of construction and included a fair hill which wasn't a problem for us but good to be aware of. I would highly recommend this place for someone looking for a convenient and clean place to sleep.