Looked exactly like the photos. We loved the view, it was the perfect combination of being able to see the sky tower, city and harbour. Was so close to everything you want to see - Queen Street, Viaduct, Sky tower! Everything was very clean and tidy. We used the pull out couch as a booking of 3 people, it was nice and comfortable, quite firm so if that’s what you like to sleep on (which we do) it’s perfect! Would definitely stay again :)