Steve welcomed us in person and gave us a few tips for places to visit while in Rotorua. He also gave us Maori travel charms before we departed. We appreciate the friendliness! The place is conveniently located in a quiet area a short drive away from various attractions, as well as the main dining area of Rotorua. Thanks to the provided WiFi, we were able to access the Internet, so that we could get all the information we needed and get in touch with our family back home.