Jan was incredible!!! She went above and beyond. I traveled to Christchurch to backpack NZ alone and Jan picked me up at the airport at 11am even though I wasn't supposed to check in until 3pm. She let me leave my bag and showed me how to get into town to cruise around. Later that night she let me wash all my clothes and let me print out a ticket I needed. She was extremely helpful and the room was perfect. Huge space for only one person but great to have the bathroom, living space, and bedroom. Great place!! Sorry for making your job harder than necessary. Thank you so much Jan!!