Travelling is can be about about the small things. The usually make a big difference. Hannah's place is nice, clean and warm but... when we asked Hannah to turn on the heaters for us before we arrived on a cold day with our 3 year old, and the response was I live too far away was disappointing. If not you the cleaner then. "Turn on the heat pump when you arrive" wasn't a great response to get. The house was clean but there were lots of left over bits and pieces of food scraps in the cupboard, like a teaspoon full of rice in a packet. 3/4 empty jars of this and that. I'm all for not throwing stuff out, but take that stuff home with you Hannah. None of it was useful. The TV has no remote, the DVD player either hums so loud you can hear it over the movie or doesn't work. The piles and piles of guide pamphlets overflowing from the large bowl they're in - seriously, recycle 90% of them, it's a mess. Also none of the roller blind cables are screwed down, which is really dangerous with a toddler. You have a nice place in a good location, but the small touches were disappointing.