Booking accepted, check in information sent. Arrived at reception to find no rooms available. Rajiv on a sparse and budget reception desk, who had only been there two weeks, said there was nothing he could do. 8pm. He would not report the incident to his manager, because why cause trouble for himself. He also said the 'host' Navneet doesn't exist, it's just the back office staff who go home at 5pm, which explains why there has been no contact from them at all. It's all owned by one person who has many hotels. Borderline slum landlord. Refunded by AirBNB and they contributed an additional 30% of the original booking cost to a hotel cost. A further walk at night with a heavy bag to another place, luckily the YMCA was open and had a room. A scruffy discount hotel using AirBNB to lure in bookings.