We stayed 2 nights with my husband and kids. The place is nice and quite. The location is convenient and not too far from where we wanted to go. The kids enjoyed the games that was provided by Jo. I really appreciate that there were brochures available and welcome book with tips on things to do in Rotorua. There’s no kitchen but Jo offered to get the dishes washed which we really appreciate. We enjoyed the coffee provided. Overall it was a good stay for us.