Upon arriving at Sam's home, we discovered the upstairs air conditioner did not work. I felt this should have been conveyed to us prior to our arrival instead of our having to ask about it. Then we discovered some hand soap and body wash were low or missing. We contacted Sam, who informed us that he will have someone bring some soap over soon. Before the soap came, the downstairs toilet began to squeak loudly after use. The person who brought over the soap looked at the toilet and seemingly fixed it. However, soon after he left and without our using the toilet, it began to squeak loudly again. I agsin contacted Sam, who informed me to leave the toilet as is. He will have it looked at AFTER our departure. Eventually, the squeaking stopped, but then the toilet ran continuously as we did our best to sleep in the bedroom next door.
In my previous stays at an airbnb, issues were rare. And when they did arise, our host would immediately rectify any issue we had. Sam could have done better.