We had a one night stay with Helen in Rotarua - we were 4 adults. The apartment was clean and tidy and had everything we needed. We did find the layout of the apartment a little strange - everywhere we looked there were beds! Including two sets of bunk beds in the hallway/kitchen, and a double and two single beds in the lounge/dining room. If we were going it this apartment as a group of 12 which it advertises it sleeps, I wouldn't be happy staying there unless you were looking for a backpackers type place where you'd didn't mind where you slept. Otherwise it worked well for us to get our head down for the night and enjoy the activities in Rotarua.