Sonny was very quick in responding to all our queries and needs. As we arrived in Auckland quite early in the day, he tried his very best to let us check in as early as possible. He's been extremely helpful. Communication was clear and check in was very smooth.
The kitchen area is small but is fully equipped with everything we need. It was in a quiet street, except for one morning we were woken up by a neighbor who was shouting and cursing at 5am in the morning. We know that this is a stand-alone case.
Location is good. It's just a short walk to CBD, and the Countdown supermarket nearby.
The place is not spotlessly clean. There was hair in the bed and the bathroom mirror was foggy. And we always smell people smoking outside. But these are not major problems. Just had to close the windows for a short while.
The overall experience was very good. Thanks a lot, Sonny!