Leaving an honest review as there were a few things that made us a little uncomfortable.
The place itself is lovely - there’s no denying this. It was clean, tidy and had a great view of the lake and mountains. The wifi is great, the bathroom is well stocked and it is generally comfortable albeit the bed was quite hard in our opinion.
There was a hiccup with the barbecue which was very dirty - it should be noted that the host offered to clean it the next day but we decided it wasn’t worth it. We did find it a little strange considering there was a $60 fee if you left it dirty.
The traffic noise from Frankton Road is quite loud - even at night from the back bedroom. We also listened to next door watching a film on very high volume quite late one night, but hopefully this was a rare occurrence.
The communication was great & the host is quick to respond. On our last day my partner’s headphones dropped behind the couch and we didn’t realise until we got home - the host messaged us saying usually there would be a $25 return fee + postage to get your lost items back but that she would waive it since the barbecue was dirty. Although we were very grateful to have the item returned quickly, this made us feel a little disheartened given we had paid for a few nights’ stay and being charged money to return your possessions felt a little harsh.
Lastly, we were asked to provide a 5* review. This platform is successful due to the honest reviews left by both guests and hosts, so this didn’t sit well with us.