Kym was terrific in terms of responsiveness, including making sure we knew that the elevator was being serviced and we'd need to walk to the 4th (top) floor Check-in and check-out was very easy. The central location made it nice to walk around Wellington - no car was needed. There's a bit of street noise at night, which is to be expected since you are in the busy center of downtown. We enjoyed our stay in Wellington and appreciated the Kym's prime location for our explorations!