Great location! From the living room you can watch the mountains like for ever, really really beautiful. Helen is very fast to reply and good communication, professional advise on tramping tips, which was just what we need.
A couple of down sides:
1. my husband and I couldn’t get used to the “eco toilet”, it should probably be cleaned every day.
2.(hot)water issue: on our second day of staying, we did the avalanche peak track, and another 2 guests did the same, when we went back the house, only 1 out of 4 people had hot water for shower, which is not so good. And next morning there was almost no water at all, for brushing teeth, making tea etc.