We checked in the apartment late in the evening and saw insects in bathroom and bedroom , also they were rather dirty. We asked to do pest control next day and received a very curt response , I do not know the reason for such tone of her. She did carry out the pest control , on last day we asked for late check out for which she mentioned there would be a charge. However at time of check out she threatened to report us to the cops and we literally had to flee . Overall a rough experience mainly due to poor communication than anything else.