This stay was the first Airbnb I did not like. While it was a great location with walking distance to the beach and a beautiful view, this house is not well maintained. The place was not clean, spots on matrasses (you could see them since you were supposed to put sheets on yourself), not draining shower, dirty greasy smears on countertops and table, a layer of dust on furniture. In addition, in the evening, when looking for toilet paper we found out that there is a back door that was not looked and we could not manage to lock it. We were definitely not comfortable to stay in the unlocked house nor to leave all our stuff there when out during the day. We ultimately managed to lock the door but altogether experiences that I would prefer not to have on vacation.
Having said that, when I contacted John, he responded in a timely manner, offered to come the next day to look at the lock and send the cleaner to the house the next day. He also refunded our first night.