This was my second stay at Helen & Jacks and I’m sure it won’t be my last. We arrived in Auckland on the day of the big rain that caused major floods and Helen so kindly offered to collect us from the train station as it was too wet to do the short walk. Helen & Jack really do care about you having a great stay. The house is opposite Mt Wellington which is a very quick walk up to see a great view of Auckland. It was great having the pool and spa to relax in…. A really nice outside area if you get some good weather. Thank you Helen & Jack!