Katrin was friendly, warm and helpful. It was fun to be greeted by 3 lovely though boisterous & cheeky dogs. The sleep out had everything we needed for a brief one night stay, though it was more basic than expected. It is worth noting the bunk beds are in the same small space as the sofa and kitchen facilities, separated from the master bed by just a half wall (no door). Really suitable only for family members (not much privacy).