Ended up canceling the reservation after spending few hours in the house. There was dead and alive cockroaches and the beds were dirty and there was small blood stains on the pillow and duvet. I sent the pictures to the host. She was apologizing and promised to return the full amount of the money back to us. So we decided to find a new place.
We were exhausted after flying from LA to Auckland same morning and driving four hours to Kuratau and still needed to find a new place late at night.
The next day I got message from the host that we left the “mess” in the house and how can we expect to get full amount back. Yes, we left few trash in the trash bin and clean dishes to dry on the kitchen counter, also we used the shower where she found our hair. She also complained about the beds which we didn’t even end up using.
There’s lots of rules in this house and the linen/ towels has to be rented separately and even if you do so the beds are not ready made for you. You can also choose to pay the cleaning fee or clean it yourself.
The house itself it’s modern and nice but the bedrooms are quite small. The location is beautiful. If the house was properly cleaned we would’ve stayed. Also it would’ve been nice to have the beds ready made for us.
Because of my job I’ve been staying over a year in Airbnb’s so I have lots of experience. Overall this place was not for us.