This place was so clean and cozy and couldn't have been happier. My father passed away and we had flowers and a card waiting for us when we checked in which was so thoughtful. Our host was just lovely and quick to respond if we needed anything. Great location for us for the funeral but it's Napier so everywhere is close! There is no iron but I'm sure if I requesed one I would have received it quicky. Host is very accommodating. DEFINITELY RECOMMEND!!!