Perfect 5-star AirBnB experience - we (my family and I) wholeheartedly recommend staying here!
Even before we arrived, Ian & Ailsa made sure we were well equipped with everything we might need: detailed descriptions on how to find their place and even an offer to pick us up from the airport in the middle of the night (we landed in Auckland around midnight).
The place really is a lovely retreat: a pretty, lush, green garden set in a quiet and equally pretty neighbourhood it was perfect for us - we were in the city centre within 20 - 30 minutes, and in Titirangi it was quiet and green, with lovely walks and beaches nearby.
We had our own space with a bedroom, combined kitchenette & living room and bathroom and toilet and it was entirely up to us whether we wanted complete privacy or interact with our hosts: they were just a shout up the stairs away. Everything is in good condition, clean and tidy. All amenities you might need were available (they even had hair conditioner in the bathroom and milk in the fridge for us), and if we missed anything, Ian and Ailsa went out of their way to help. One example is that I mentioned to Ian in conversation that my husband, who was a bit ill at the time, likes to make a brew with lemons, ginger and honey, when he is feeling poorly. Just a couple of minutes later Ian brought us all these ingredients!
The accommodation is lovely, the hosts are even lovelier: we were welcomed with a cup of tea and conversation and instantly felt at home. They gave us lots of tips of where to go and what to see in the area bearing in mind that it would be OK to do with our 11-month old, e.g. which cafes had highchairs (as well as great food) or which beaches were good with kids, where we could go for walks with a buggy, etc. Ian even looked after our son for a while, so we could pack up without interruptions!
For our first AirBnB experience this was a complete winner.