The rooftop pool caught our eye when looking through options in Auckland so it was very disappointing to find that as AirBnB guests we did not have access. The pool we did have access to was not nearly as nice. Instructions for picking up the key card were clear but there was no mention of needing to insert the card into a holder to turn on power in the apartment. When we arrived the room was hot and trouble shooting the lack of power was frustrating. Stefan was very responsive in helping us figure this out and messaged later to ensure everything was ok, but clear instructions beforehand would have been best. Everything else was as described. The building felt safe and was always clean. The location was great.