It was a real treat staying in the carriage. When we came in it was lovely and warm as Suzy had put the heaters on for us ahead of time. The record playing was on which was a lovely touch. The whole carriage is a wonderful mix of nostalgic style and comfort. We spent a lot of time enjoying the bath as we'd just finished the Routeburn Track. Suzy was incredibly helpful and suggested many options for local excursions which she could book for us too. An extra treat was being able to use the washing machine and dryer to clean our hiking gear. We will definitely be returning and will recommend the carriage to all our friends and family.