This is a good quality (town) house, very well cleaned and well equipped. Great views too. So it was a shame that our stay was spoiled a bit by very poor communication from the owner/manager - Pete. Pete, either didn’t answer questions I asked or didn’t reply at all. We were keen to get some info about our stay before we headed off to Fiordland with no internet or mobile signal. Before leaving I phoned, texted and Airbnb messaged Pete. No reply whatsoever to any of these – which we found to be extraordinarily unhelpful, not to say rude.
Or then, when finally I got him on the phone after me stressing to him that he send comms via text as well as Airbnb message - he didn’t. So we never got crucial info re. how to use the weird TV remote.
He told me that he owns (or manages) several holiday houses and that is indeed the way it appeared – very much just a business transaction and no warmth or traditional kiwi hospitality and no willing ness to try to be helpful
The policy of only sending the crucial access to house info 1 hour before the check-in time was not at all appreciated by us. It was the latest we’ve ever been send this info – and we’ve been staying in holiday houses for around 30 years.
In addition, traffic noise from the main road (very close) can be clearly heard – esp. the buses and we could hear neighbours through the thin gib walls. So not all that peaceful a place.