Rarely do we come across people displaying such warm and kindness. Jenny and Callum have a background in hospitality and that shows in the welcome I received. I was on business in Taupo looking after some of my own luxury clients so I needed a place to rest my head after a busy day travelling. I was warmly welcomes, the room was spotless, cool and shady on a hot day with crisp gorgeous white linen. A private bathroom made for a really comfortable stay. However, as if that was not enough, Jenny asked if I wanted to sit in the lounge and watch the tennis match. With a nice glass of red wine we passed a really pleasant afternoon. It felt like home. Instead of me wandering out to get food for dinner, Jenny insisted on my dining with them and although they do not offer dinner options, it gives an indication of the warmth they both display. A truly authentic Kiwi experience I would encourage anyone staying here to take time to meet Jenny and Callum who are really lovely people. However, I never felt that I was intruding and neither did I feel like I couldn't just head down to my room for peace and tranquility. Highly recommend if you are looking for a warm and friendly place to rest, this has to be the best in Taupo with just a three minute walk to the lake and positioned in a leafy street that is quiet and tranquil. I am definitely going to return.