Was only a short stay but Yudy met us at the property and showed us all the essential things. She was proactive in communication on the app and very helpful. The location being on the first floor was closer to the ground than we expected and we didn’t get much chance to experience the balcony due to noisy construction work on the wharf. We were unlucky with that as it seemed to be temporary work that wouldn’t last too long. However it’s a great central location and super useful for getting around the city if you’re not staying too long. We found it a comfortable and convenient base camp for our short stay.