Steve and Judith are excellent hosts - very responsive, easy check in and check out, and friendly with suggestions. The place has an amazing lakefront view and outdoor space (make sure to check out the night sky). The room was very warm and comfortable with heat pump, heated mattress pads, and bathroom heat lights/warmers. It was easy to find, easy to park, and a straightforward drive to the heart of Rotorua and eating hub at Eat Street. We enjoyed our stay in Rotorua thanks to Steve and Judith's hospitality.