Stefan's communication was great. We received very prompt replies.
Unfortunately we have to side with previous reviews and mention that the pictures are misleading and the apartment is a lot smaller than it looks. I stayed with my husband and we used the second room to store our suitcases and things, which worked out. Four people will struggle there.
The check-in while is explained in the listing is a bit of a pain. We thought the keys had to be picked up on a location close by but it was not, and with the Auckland traffic, it was inconvenient.
The cleanliness of the place deserves zero stars. While Stefan attended our request to send a cleaner back to the place, for $120 fee the place should have been spotless. Previous reviews have mentioned this issue, and it does not seem to have been fixed.
It is a shame since it is very hard to find apartments with a carpark in the CBD. This could be a great place but we wont stay again.