If you are looking for a place to stay in Rotorua I definitely recommend Chloe and Andy's place. I only briefly met Andy and he was very friendly and welcoming. I got a chance to interact with Chloe quite a bit and she was so helpful and nice! She gave me lots of great suggestions on things to do and even helped me with some laundry. And the kids are so cute! The unit itself was exactly as described and was a perfect place to rest my tired head at the end of the day. The provided breakfast was a nice touch and quite a variety of options to choose from.