Few things make this experience worse than it could've been: the key pickup dairy is 10 minutes walk from train station, then another 15 minutes walk to the hotel. The guy in the dairy had no idea about us coming, so had to call Ceri to get the key given to me. While we were schlepping to the hotel, I got a call from Ceri that WiFi is down. Later on we got a call from the internet company and were on the phone with them for 45 minutes while they troubleshooted us through the WiFi problem. Why should I be sorting this out on my holiday?! I booked this place for spa/sauna facilities which were not available due to COVID restrictions. False advertising! Otherwise the "modern" room was ok and clean. I can't recommend staying here...