Linda at Taylors was fantastic to deal with - we had a major issue with the hot water cylinder at The Escape so were promptly transferred to another property for our remaining stay. Fantastic communication and the Tuscan Retreat was a wonderful property to stay in and will be booking again in a couple months.
Unfortunately cannot recommend The Escape @ 13Tuscan due to overall poor condition of property: badly stained carpets & marked walls, a HP which only blew cold air, low-grade linen & towels and a small internal bathroom (no windows) complete with broken heated towel rail, water issues, and very grimy condition.
Would definitely recommend Taylors' Tuscan Retreat property however - it was immaculate, and had a real homely feel to it.