There are many nice things about the house, like its size, location and a well-equipped kitchen. Nevertheless, our experience was still rather disappointing compared to our numerous previous stays at other AirBnBs. Firstly, when we arrived, we did not manage to find the remote control for the heatpump. Calling Heidi, we found out that the remote control has deliberately been removed to ensure that the heatpump is not used on "too high" temperature settings. Instead, every guest now needs to accept the default 21degree setting. We especially booked this house because of the available heatpump, since we do not like to use fireplaces (in order to avoid unnecessary methane and fine dust emissions and the additional effort and dirt). But on the default setting, the heatpump was by now means sufficient to heat the large living room, which is open to the staircase and entrance hall below. (Later, we also observed that the heatpump sometimes stops working. Only after waiting overnight, one seems to be able to use it again.)
Then we spend some time vacuuming the rather dirty living room floor and, in particular, the dirty couches.
Moreover, we (2 guests) were provided with two towels only, without any additional hand towels for the kitchen and bathroom and without any replacement towels for our 6-day long stay.
Furthermore, the kitchen hood was not plugged in nor was there any nearby outlet. Hence we first had to find an extension lead in another room for appropriate cooking with a working hood. You should also be aware that you will find a booklet with rules in the house - rules that are not mentioned in the "house rules" list on the AirBnB webpage - like removing the rubbish yourself and bringing it to the nearby rubbish and recycling collection point.
These are all (apart from the heatpump) minor things, but in their totality they've not made us feel extremely welcome.