Very comfortable home for our stay in Rotorua and convenient location to all the popular activities we wanted to do. House was clean and welcoming.
The main problem we had on arrival was that a swarm of local lake flies were getting into the bathroom downstairs as well as the kid’s bedroom with the bunk bed. They were getting in through windows that were not fully sealed when closed but we didn’t discover the cause of the problem till the next day. So for the first night, we could not use those rooms and kept their doors closed. Host did offer to come by the next day to see the problem but we had worked out a solution by then. Paper towels stuffed along the window seals did the trick and we were able to use the extra bathroom.
The hot water switch had also not been turned on so we had no hot water for the first 3hrs on arrival. We eventually found the switch in the garage and once turned on, the system needed a few hours to get going and produce hot water.