Joanna was incredibly responsive and helpful in the lead up to our trip, especially with all the travel delays because of the floods! We unfortunately didn't get to meet her, as she was away and someone was looking after the place for us. I think this meant we had a slightly different experience than when she's normally around (e.g. place was a little unclean). Joanna's place is in beautiful surroundings and was a great base for our trip.