Great place, location and communication. We could not ask for a better home away from home when we were in Queenstown. The view was amazing from the home. You wake up to a beautiful lake every morning. The house was very well maintained and the host provided us with all the amenities a hotel would. It even has a garage for your vehicle. The place is like 5 mins from the city center. It's in a really great location. The hosts provided us with all the instructions prior to our arrival and the place has instructions for all pertinent items (appliances, fireplace). Would definitely rent again when we're back in Queenstown.