I booked the place for a night stay,
However at the time of check in I was not feeling well as I had covid symptoms.
I don’t wanted to spread the virus to the other guests and Receptionist canceled my booking as special circumstance and told me to process the refund in 3 business days.
However, Hotel Management backed off and they wanted me to check in even with the Covid.
Very un professional and unhelpful behaviour by the Higher management of the Hotel.