We found Francis' place to be so clean that it looked like everything was new. The building (old railway station) in which it is located is fabulous. With shared kitchen and laundry facilities of very high quality the building catered for all our needs. The apartment was also equipped with a microwave oven, fridge, toaster and kettle which matched our requirement as we ate out most of the time. Restaurants, shops, and bars were all within easy walking distance.
Francis communicated very well with us and was very considerate - he even enquired what flavour tea we preferred and ensured that was available, along with milk, upon our arrival. Although unable to meet us himself his brother did and showed us all the facilities of the apartment and the building. Francis also emailed us during our stay to ensure everything was to our satisfaction.
All in all the apartment, the building and Francis himself helped make our last few days in New Zealand comfortable and enjoyable.