Margie was very welcoming, and her animals were all very friendly! We had a great time staying here while we visited Rotorua. The bed was very warm and cozy and the shower was wonderfully hot with good pressure. It was an awesome place to come back to after spending the day out exploring the surrounding area. It was about a five to ten minute drive from Rotorua. Quiet and secluded, but close enough to be convenient as long as you have a car.