Please be aware: this listing and others mentioning Pinewood in Queenstown are part of a bigger lodging facility. You have to pay a $20 deposit for a key and give your credit card for "incidentals". I've never had to do this when dealing with Air BnB. You will not be dealing directly with the owner, but rather with employees who change every day. The reception closes at 9 pm, but that information is not included in the listing. The WiFi was slow for the entire 5 nights we stayed there. The bathroom sink was under a cabinet and was the smallest I've ever seen, so you couldn't splash water on your face, wash your face over the sink, or spit out toothpaste/mouth wash. The self-contained cottages are rather close together, so the late night parties were bothersome for us. The location is great and close to the CBD. The bed was comfortable and we especially appreciated the access to Ben's services for booking our adventures while in Queenstown. Cheers!