We had the room with view on the lake at Karen's place, and the view is beautiful!
Karen was very nice and helpful, giving the informations you need.
The room is simple, but quiet, and important point: affordable in Queenstown!
You share the rest of the place with the occupants of the second room, which is okay, as long as they are respectful...
Queenstown is really great, the city itself and all around! There is so much to do, Karen's place is a good start!