Ian and Helen were so warm and welcoming, from the first step into my guest room, there was a note of customized pointers for the region, candies, soaps and a list of the town's restaurants and everything else one would need- like you would find in a hotel. They welcomed me downstairs for a cup of tea and had a beautiful spread for continental breakfast the next day. Ian took me up to the lookout over Ohope and Waikatane, and they both sent me off with an itinerary for the day. The town was beautiful and their home is perched above it, overlooking a green valley of grass and unspoiled land, a really special day and evening in my trip through the northeast coast of New Zealand. They have been invited to visit me in Boston. These hosts are as warm as family.