We arrived very late as we were catching the last flight to Christchurch by air new zealand - pre informed Joy and she arranged everything in prior to our arrival. Her husband stayed up late and showed us the whereabouts and we really appreciate that. So sorry for all the noise during cleaning ourselves but Joy and family didnt complained about it. Thank u so much for the warm hospitality and would definitely recommend to anyone who wants to have a peaceful and warm cosy stay in christchurch!