Unfortunately the lock box would not open and we were stuck outside for quite some time - most disappointing part of this was the first text message to us from the owner was telling us we would be charged to replace the lock box which felt quite rude at the time and like he had no empathy for the situation we were in. We were able to organise a spare key in the end tho. Ok for a last minute booking. Place is clean and warm but has quite a small kitchen. Ok location not far from town but amongst commercial area also.