It would be really easy for the hosts to get 5 star reviews based on the great view and a great location, but Lee-Ann and Hamish raise the bar with their service and amenities. We got a text the day before warning us of unseasonably cold weather. When we arrived, both Hamish and Lee-Ann spent time showing us everything we needed to know about the unit and coaching us on local attractions.
There were eggs, milk, bread, jam, snacks, fruit, juice, etc in the unit! Takes the pressure off of shopping first thing after arrival.
They even offered us to use their bikes. When you combine all things together, location, service, amenities, comfortable linens, stocked kitchen, hot tub...you get a truly five-star experience.