Lia is super fast with communication and she did call round to say hello which we loved. The house is amazing it is like being home and all the touches are thoughtful and useful. The space is fantastic for groups and allows each person to have space when needed. The kitchen is well stocked and the bathrooms are likewise. There were many activities like cards, games and Netflix and it made it terribly hard to leave as it was ultra relaxing. Hope to come back soon