Although we didn't meet Leah due to her prior commitment, she did communicate well before we arrived. We did meet her daughter briefly on the 3rd day and she was pleasant. Location is good and an easy drive to the airport, and amenities great with most things provided to make your stay pleasant - the washing machine and line are very handy when on a long trip like ours. The garden is lovely! We did notice a lot of dust on the lampshades, greasy film on top of the range-hood, so maybe an above-head height clean would not go amiss. Also, the shower base fills with water and doesn't drain quickly, and the bathroom handbasin had hair in the plug hole which stopped water draining until we removed it.