The house was nice and the host was active in communicating and would like to offer helps. However, we were disappointed when we spent one night in Fox Glacier. Here's the story. We booked one night for the glacier hiking trip in Fox Glacier，Jan 31 to Feb 1. We were just told that the town was out of power when we messaged the host and we had already arrived in Franz Josef,which was half-hour drive to Fox Glacier. During our whole staying in the house the power never recovered. We cannot take a shower and had to spend whole night playing card by two weak candles offered by the host. When we communicated with the host for a discount of the fees,which is highest during our whole trip in NZ, she just denied and claimed that we had checked in already. It made us really down beacuse every activity we booked was cancelled. But we can do nothing but wondering in the house. Hope that the host should offer a power engine just like her neighbours do and more candles, concerning the bad weather and power failure occurs frequently.