Overall I had a good experience but the check in was something that could be improved on. Having a lockbox that is not located at the property was a pain, especially as I couldn't check in straight after coming from the airport so had to find a luggage holding place which meant I had three places to go to just to check in.. was just a bit of a nightmare in the pouring rain with a lot of baggage and with Auckland CBD not being an easy place to uber around with all the roadworks, very little on street parking and one way streets. The place itself could do with a bit of TLC (walls need a paint, pepper grinder was broken, furniture and bedding all felt very cheap and the tv remote was out of battery) and I felt $100 was very high for 'light clean' of such a small apartment. The amenities were great though (washer, dryer, oven, shower, etc.) and the location was fantastic so no complaints there.