Having read the reviews, I was a little concerned that we would be cold. Fair to say it wasn’t tropical but we had enough heating options to take the chill off. The heat pump worked, electric blankets worked and the second room had a great heater to keep it warm. Check in was super easy and great that we could self check in. Great video to show you how to get in. Great communication, bedding was lovely and kitchen amenities were great. Very accommodating - thank you