The house was beautiful but unfortunately unclean. Both beds had stains on them and there was dust/dirt on surfaces. There was also a brown stain on my pillow. There were also no heaters in the rooms and it was around 10° the night we stayed. This left us very cold even with the heated beds and it was extremely uncomfortable when walking around, getting ready, etc. We were so uncomfortable in the house that we woke up early just to get out of it. I even slept with one of my used t-shirts over the pillowcase provided because that felt cleaner than what was on the bed due to the stains. We did not have the time during our stay to deal with these inconveniences so we just dealt with them considering we were only staying one night. I requested a refund from the owner with photos of the dirt/stains included and she told me that she has been doing this for years and this has never been a problem. She also told me it was "suspicious" that there were multiple issues with my stay. Just because you have been doing something for years doesn't make it acceptable to have stained bedding, dirty surfaces, etc. She denied my request for a refund even with photo evidence. $200 for a freezing room and a dirty bed, would not recommend.