We enjoyed our stay with Reid and Ann. Reid was very helpful for first time visitors to Paihia. The unit is actually part of a motel, which meant daily housekeeping (which we did not expect). The deck is nice. It overlooks a road, but there was hardly ever any traffic, and no noise at all in the evenings. Lot's of space. Comfortable bed. It could use an extra outlet in the bathroom for hair straighteners, but we always travel with a hand mirror, so not a big deal. We would stay here again. Nice washers; not the small kind you typically find that take hours to wash.