The description says "The neighbouring hotel reception is open weekdays 7:30am till 9pm and weekends 8am till 9pm". First of all, the hotel is not "neighbouring" - this property is literally a room in the hotel. It even has the hotel compendium in the room. Also, reception was open until 7pm the night I checked in, and opened at 12pm the day I left.
The description also says there are 2 bedrooms - there is only one. The other bed is in the lounge.
At the top of the listing it states that there are "3 beds" - this is misleading, as there are 2 beds and a sofa bed (which is does point out in a diagram further down). The sofa bed however is so uncomfortable that it should not even be mentioned. The back of the couch folds down, that's it. The couch arms do not come off or fold down, so if you are over 5ft tall, you won't fit. There were no sheets or pillows provided.
When I messaged the host, he then communicated through the hotel reception, rather than me directly. The receptionist left at 7pm, about 10 minutes after I arrived. After that I messaged him through the Airbnb app to ask if there were more than 3 sugar sachets for the three of us, and he replied "Contact Airbnb directly".
There was a concert on the night I stayed - which I was not aware of, nor staying in Christchurch for - so the host added $215 extra on for the night, for a total of $475... excessive greed! I could've stayed elsewhere for much less money and the same standard of accommodation. I booked this one as we were travelling to celebrate my mother's 60th birthday, and thought that the price would reflect quality. It did not. After pointing out the inaccuracies in his listing, the host agreed to refund me $100. That was 2 weeks ago, and I have not received any refund.
Evidently this host has no experience or knowledge of hospitality, has purchased this room from the hotel and is attempting to make easy money. He has made no changes to the hotel room. Even the blankets are old hotel stock (not the nice blue blankets in the pictures).
The location is ok, the cleanliness was ok (aside from dust, dirt and hair in the crease of the couch when I folded it down), but overall an awful experience.