We spend only a night in City Bach but everything went perfectly. The place is very conveniently situated, right in the CBD. The apartment is clean, bright, modern with all the amenities and suited comfortably the 5 adults of us. We didn't meet James and Elizabeth face to face but all the check in details were provided beforehand and they were very quick to reply some emails regarding our stay in city Bach, which is always very much appreciated. I would definitely come again and recommend to stay here.