I was looking forward to staying at Riverside cottage and i wasnt disappointed. It is extremely comfortable (the bed is heaven) and is so well equipped - really feels like a home with a lot of personal touches. Its also got a lovely view over the river. It would have been lovely sitting out in the courtyard (if it hadnt been wet and very cold when we were there) but we still got a good view from inside. There were heaters in each room and plenty of blankets to keep us warm. Joanne is lovely and makes you feel like an old friend. The location was also good - easy to get into Rotorua but being in a nice rural location, very close to the lake. Thoroughly recommend.