My friends and I had a wonderful stay in this cozy Rotorua home. The check in and check out process was very easy and if we had any issues or questions, the staff at The Team at Rotorua Retreats were quick to respond. The house sits high up on a hill and is secluded enough where we got a great view of the starry night sky. We all slept comfortably and enjoyed the warm fireplace which was handy for those cold Rotorua nights. Its an open layout concept with windows everywhere, one side of the house was surrounded by trees and feels like a tree house and the other side had views of the cows grazing the green hills in the morning. Coming from the city, being surrounded by nature in this home is a real treat for us. We definitely enjoyed our stay, would love to come back, and miss the cozy fireplace!