We entered our apartment from a day out shopping to someone in our home fixing a fan. We did not give permission for a stranger to enter. We were not told a stranger would be entering. Under Airbnb t&c’s, no one is to enter the home without clear communication and approval from the guest.
I just spent two weeks getting a full refund through the safety department.
The apartment was fine. Very loud and very warm as there’s huge windows no AC. Location is nice, within walking distance to quite a bit around town.
Overall, I wouldn’t rent from this company again.