Very warm hosts, personally stepped out to greet us as well as to see us off. Very sweet and always available for any inputs or for providing guidance.
The room is perfect with extreme attention to detail. We have never come across such well organized and detailed instructions for every gadget available. Ever.
We had a problem with the internet which was due to our devices, but Brian made sure he tried everything to ensure there was no issue from his end. They are basically running a five star show by themselves.
Location is great though not in the heart of AKL city center - it is close to many eateries, laundromats, bus and train stations, and the Eden park cricket stadium (which is fantastic if you are here for a game of cricket).
Overall we would highly recommend the place if you are in AKL and looking to live slightly off downtown.