Kylie was a wonderful host. Very prompt with many instructions to help you get settled in quickly. She responded very quickly when we had trouble figuring out how to turn on the heat (totally on us - she straightened us out!). The space is just beautiful- lots of windows and natural light, with a nice view of the lake. My husband and i stayed here after hiking Milford Track, and it was the perfect space to relax and get some laundry done. A great place to stay, would definitely recommend and would stay again!