I have not yet stayed at Evi the school bus but can certainly vouch for Andrea's communication. I booked Evi for a (very) last minute valentines day trip with my husband. He has a whole boatload of health issues so I thought that by booking last minute we wouldn't have to worry about being unsure about his health like we would have bookingsomething in advance. As it turned out his health went haywire and we were unable to make it. I assured her not to worry about the amount paid as it was a same-day cancellation, and was willing to eat the cost and rebook later. To my surprise, Andrea didn't even hesitate to offer her phone number so we could arrange to come and stay another time! Such a kind and amazing offer and she never took long to reply. SO looking forward to a stay in future!