We stayed here for a night on a roadtrip stopover. The communication was appropriate throughout. The apartment itself is small, and certainly not "modern" or "well appointed" as described. We were hoping to have a drink using ice from the "fridge with ice compartment" but there was none, unfortunately. Luckily the apartment was adjacent to the Bealey Hotel so we had a drink there instead. The bed is horrendously soft so those with a bad back beware. The linen is fairly seedy-looking satin. The apartment is exposed to road noise which was unexpected. All in all, probably about $40 more per night than should rightfully be charged. If we had to stay in Arthur's Pass again and this place was still charging $130+ we'd look elsewhere e.g. Bealey Hotel or further up in Arthur's Pass. Cheers!