What a shame. We arrived after a very long flight and hoped to shower and lie down. At check in time the managing agent met us in the lobby to inform us that the apartment had not yet been cleaned. There were no towels and the dirty sheets were on the floor exposing a stained bed cover. Eventually, two people from the cleaning service arrived and cleaned.
The kitchen had only 2 forks, 2 cups, 2 wine glasses, one usable pan. Three other pans were scratched and dirty. No paper towels or cleaning cloth. Windows quite dirty.
Location great Appliances work, plenty of hot water, furniture comfortable. Internet fine. No chest of drawers - we had to use the ironing board for a shelf. A/C fine but you must choose living room or bedroom, not both at the same time.
Agent offered a rebate for the poor arrival condition that was accepted. As an Airbnb host myself, I think it's a shame, this could be a great apartment to see Auckland if some minor attention was paid to it.