As frequent air bnb goers we are sad to say that this was our first disappointing experience. After sending numerous requests before our trip to book in horse riding and a massage - and hearing no response we arrived after a 3 hour journey to be 'greeted' by a lady who didn't introduce herself, didn't welcome us, didn't even say hello but instead angrily snapped 'I see you have dogs you are going to have to leave them in the car or tied up the whole time your here'. This is after having confirmation from Kelly that it was okay for us to bring our dogs. This lady (who wasn't Kelly) seemed very unhappy about us being there and made it pretty clear. This way a really unpleasant 'welcoming' and left us feeling uncomfortable and unwelcomed to the place, so we packed up our car and drove home. Really disappointing experience and unpleasant way to spend the first day of spring - driving in a car for 6 hours. We have since been told that the lady felt frightened by the dogs, (one being a 10 week old puppy) maybe if she'd actually taken the time to greet and meet us she would have realised that they are both two very friend german short hair pointers / labradors. I asked Kelly for a refund for our experience and she has declined. Would not recommend.