Danny and Ruby made my 20 year old daughter's 2-month stay in Auckland very comfortable and easy by providing an information packet at the beginning with how to find the key, where there were shops nearby, etc. They were both very helpful and welcoming, both before and during her stay. They were interesting to talk to, and gave good advice on where to go and what to visit. When she had to send an urgent package home they helped find the right shipping company and shared their printer and were all around very supportive. They also helped her get a SIM card.
The neighborhood was very central - it was easy to get around from there. It was safe.
She had her own room and bathroom. The apartment was very light with lots of windows and felt comfortable and homey.