I'll start with the good: great view and walking distance to central Queenstown. Now the bad: there is no WiFi and the host never responded when asked about it. There is little to no helpful information in the house which made the lack of wifi even worse. The house was quite cold, with only one heat pump that had difficulty reaching the bedroom. Appliances were broken (previous guests were blamed) and the hosts demand that the large fridge be left unplugged making it unusable for a short stay. Dead bees and cobwebs throughout the house, lots of different hair on the towels. The queen bed mattress was old, saggy, and uncomfortable. The house is clearly important to the hosts but they do almost nothing to accommodate guests. We were greeted with a long list of do's and don'ts, including a difficult locking up process that seemed out of place with the "never lock our doors" philosophy of most of New Zealand.