This property has the potential of being one of the best Airbnb's you've ever stayed at. The hosts were very nice but are obviously new to the process and may be new to the property. More attention to detail is needed with a property of this size and expectation of luxury based on the photos advertising it. We are confident that if they take action on our comments it will be a place that can be thoroughly enjoyed by everyone who books it. Another note - we were there right before the hot Summer months and it was already quite warm throughout the house. We only found one wall unit and as it was located in a hallway it really did not help in cooling any of the bedrooms (except for one small room with twin beds) so keep that in mind when booking this property in the Summer months. Bring bug spray in the warmer months as the garden is certainly worth enjoying and the bugs make it very difficult to do so. There is also a light outside that we were unable to shut off which was disappointing as we would have been able to get an incredible view of the stars from our bed. All in all this seems to be a great place for very large groups. The views are spectacular and the property is situated high enough up the hillside to escape the sulphuric smell of Rotorua.