Unfortunately I made this booking without fully understanding that it was only one bedroom that was available and not the entire house. The host was aware of my needs before accepting my booking and taking my money, which was in excess of $1000. So, my mustake there. However, when arriving at the property and discovering it wasn't suitable another room was offered. However, this was also not suitable and we told the host we would not be checking in. Communications with Airbnb indicated they would provide a refund with the hosts approval, however, they initially said it was Airbnbs policy to not provide a refund and are now not replying to my communications. Given their unethical and unprofessional handling of my booking and attempts to reach a reasonable solution, I do not recommend them as professionally responsible and/or ethical.