It was perfectly located for us to hike the Tarawera Trail and head into Rotorua for dinner. We enjoyed the spa but it wasn’t as private as we had hoped - the neighbour’s window overlooks it and the main house is right next to it (although the curtains were closed). Unfortunately we found the bed very uncomfortable and we kept on rolling into the centre because the mattress was knackered. Win kindly put the heat pump on for our arrival and had a bottle of wine chilling in the fridge which was a lovely kind touch.