We spent 3 nights over Christmas. Michelle’s instructions were very informative however we forgot to take the swipe card out of the lockbox and couldn’t get into the car park! I phoned Michelle and left a message asking for help. In the meantime we rechecked the lockbox and found the swipe card. Michelle returned my call as we got into the car park. She was so understanding. The building is so special with all it’s period features. The apartment was great, plenty of space and well equipped. Very central, so close to the Tram stop, restaurants and centre. Highly recommend this property.