The interaction we had with the “customer service” when we encountered wet bedding and a strong bleach smell was appalling, there was no acknowledgement of the issue and it took a call to AirBnB to get any action, by which time it was far too late . Your photos do not represent the true state of the property. The fire exit was not usable, as none of the provided keys worked and this made the property unsafe. I am extremely disappointed in this experience.