This could have been a five star experience except a few things and how they were handled wouldn’t bring us back.
Firstly, the photos are of a similar condo but they weren’t an exact replica of what is on the listing. It is a different sofa and table seating. This is off putting as we’ve come to expect an Airbnb to match the listing.
Two of the chairs were clearly broken and thankfully we caught it just as we were about to be seated. We contacted the host in the early evening, but they didn’t reply back until the following morning, an hour a before we checked out. They showed concern but didn’t offer an apology or compensation but rather said they would remove it.
We knew they charged a high fee to check in early, but found it disappointing and not typical of any prior Airbnb experience. Even thought it was already cleaned by the time we made our request, they wouldn’t allow early check in without an extra fee.
Also, the stove is not easy to use.