We arrived later than our check in time but Jackie was kind enough to turned on the heater and lights so we could arrive to a warm cozy house. There are 7 rooms with plenty of beds and pillows, more than enough for my group of 12 adults+1baby. Kitchen and appliances are all provided, including cutleries, pots, and pans. Jackie came to install the baby safety gate upon request and was helping to help out whenever she could. The house is located in a strategic area, 2 mins walk away from the shops and 2 mins walk to the river. It was a pleasant and peaceful stay, if we happen to visit New Zealand again, I would definitely go back to Jackie's lodge!