Absolutely recommend. Great communication. Self check-in was easy. We appreciated the many amenities (private bathroom, air conditioning, kettle, mini fridge, tea, coffee, dishes, cutlery, tv, Netflix, off-street parking, etc.) Location is in a quiet neighbourhood about 10 minutes drive from downtown Rotorua and convenient for visiting other sites. We also really enjoyed the Nocturnal Adventure tour visiting the forest and glow worms with Stephen. He also runs his own tour company and has created some unique tours so support a local guide who is very passionate about his homeland and educating and sharing his knowledge with visitors.