Rachel was a great host. She was accommodating and flexible as we booked our stay 24 hours before we arrived. Her communication was excellent - friendly, genuine & responsive. The chalet was the perfect location for our stay in Cardrona. Right next to the Cardrona Pub, close to the ski fields, and close to heaps of options for day trips, eg. to Wanaka, Cromwell, etc. The chalet was very comfortable and had everything we need for our family trip - a well stocked kitchen, with a small cupboard of condiments & groceries, heating was good in the living spaces, bedrooms & bathrooms, and there was a laundry. The chalet is well furnished and Rachel put some very thoughtful touches into our stay, including having the fireplace stoked and ready to go, and offering early check in/late checkout.