Sadly I didn’t get to stay at Wendy’s due to Covid travel restrictions. I was unable to fly into NZ from Australia. I asked Wendy for a refund given the circumstances were beyond my control but she refused. I found Wendy to be greedy, and she certainly showed a lack of compassion. Wendy will point to “rules and regulations,” but ultimately she could have chosen to do the right thing but chose not to. Very disappointing experience, and indeed my first negative experience of a host in over 50 stays.