I stayed here with my wife and Penny's is what I would call the "original Airbnb" experience: an impeccable private room (with a private bathroom), great hosts, and a nice little breakfast. The place was absolutely clean, had good amenities (soap, water/tea, heated blanket, an iron if needed), and we loved talking with Penny and her husband. We used this as a base to explore the Waitomo Caves and Wai-O-Tapu/Rotorua before heading back to Auckland and could not have picked better. Strongly recommended!