The accomodation is beautiful and so nice and central! Katie is very fast at responding which was super helpful as I was missing some thigh in the room. My only feedback I had that maybe could be improved is
Check in- I didn’t realise until after I had booked that check in wasn’t on site and a block away which if you have a suitcase is a bit challenging.
A list of the amenities - in the photos you see pictures of the pool but there is no list or book that says what level the pool, spa, gym etc is.
Towels- maybe providing a few more towels as 2 towels for 3 nights wasn’t quite enough and as it is so cold at the moment it’s hard to get them completely dry.
Maybe making a note that the restaurant in the hotel is closed at the moment
But would definitely stay again