The apartment was exactly as pictured. It was very comfortable, clean, spacious and decorated with cool furniture. The record player and records were a definite plus. The kitchen especially was well-stocked with everything I needed to cook for myself. A grocery store, the CBD and the Ponsonby area are all within easy walking distance (5-10 minutes). I did not meet Louise in person, but she was a good communicator and very quick to respond when I had any questions. The only small drawback about the apartment would be that I could hear occasional noise from the stairwell and other apartments. Nevertheless, I highly recommend the apartment and hope to stay again if I return to Auckland.