We had a lovely stay with our family. Zoe was very responsive and accommodated an early check in so we could nap our baby.
The place is well set up with all basic things you need. Beds are comfy. Bathroom is spacious and the shower is great! We used a small plastic tub to bath the kids in which saved a lot of water (just note that for young kids the shower area is slippery as is tiled).
The grounds are lovely. A big grassy area for kids to run around. Location was great, just across the road from the rowing club, a great cafe and playground.