We never had the chance to meet Mike, but Donna was very responsive and conscientious, helping us to arrange our cruise of Milford Sound, and generally making a warm and friendly impression. The two have created a very pleasant space for guests: two rooms that share a common cooking and lounging space. Our accommodations were very clean and cheerful, and the site is minutes away (by car) from Te Anau’s town center. One small suggestion is that our room would have benefitted a lot from having more places to store things: just some hooks for clothing and a bench for suitcases would have been very helpful.