We cannot recommend Phyllis highly enough! We had been in Christchurch for 2 nights when the area we were staying in was ordered to be evacuated due to an Tsunami threat. Phyllis called us at 2am and arranged for us to access another property to ensure we had a safe place to wait and our children were comfortable until the Tsunami threat was cleared. Both properties we stayed in were clean and catered well to our needs and Phyllis was in contact with us during our stay to check if we needed anything. Thank you for being a lovely host!