Christine is great! Responsive and always happy to help. Allowed us to check in at 6:00 AM! Though the apartment/unit is levely and in an amazing location (if you like jogging or riding a bike/walking the near by beach trail from Mission Bay to Auckland is amazing!). The bed was super comfy! super king with soft and smooth beddings - you'll sleep like a baby.However, there are some small issues you should consider: The shower is so small you can hardly fit in - especially if you are tall. There is no dishwasher and the kitchen isn’t well equipped. If you like to dine out, that's ok, but we like to prepare our own food, so it was not ideal. Another issue is that the place is a basement and the entrance is from the garage, so you feel a bit like you're living in a garage. Since it's so low in height, and if you are a bit tall, it's hard not to get hit by the ceiling. Other than that, it can be a great option for those who don't mind about these things.