Lucy is awesome. We stayed in the loft twice (so just one review) but both times she was happy to accommodate my early arrivals. The first stay was during the Great Auckland 2023 Flood, and the wonderful Lucy happened to have 2 large umbrellas by the door, which we used all day on the Friday. Life saver!
The description does say three flights of stairs, but it's probably worth reiterating - I didn't notice that, nor would it have made any difference, but it's just important for some to know.
The area is great - tons of restaurants and easy access to the Albert Park, the Uni, the wharf, etc.
Bottom line: stay in Lucy's loft - great value for money and no complaints of any kind at all!