A big thanks to Jacqui and the entire family, especially the little ones and the dog who gave us a very friendly welcome. The description accurately matched with the facilities. What I loved was the information brochure that gave details of the family just in case if you bump into someone, you wouldn't feel awkward and would know every family member by their names instead. Great information regarding restaurants and recreational activities around. I was moving from Gisborne to Tauranga and this brochure was like treasure for me. I did try out the spa place that Jacqui recommended a few days later and I must say it was one of the top recommendations. I also tried a few restaurants and was very happy. All the instructions were very clear and that made my check-in and checkout super fast. I would like to thank Jacqui, Dan and the entire family for making my stay so easy and comfortable. Thank you guys and keep up the great work. This place is highly recommended.