Very clean, excellent room. Just what I needed after camping & hiking for 2 weeks. The bed was amazing and the view was great. Communication was always prompt. Even with multiple people staying in other rooms, it was very quiet & private. I was even greeted with a fresh cup of coffee on arrival and Peggy was more than willing to help send out some postcards for me as a I left early the next morning. It is about a 5-10 minute drive from downtown Queenstown, so prob at least a 30-45 min walk if you did not have a rental car. It was a lovely place.