We had a 3 night stay here. It was warm and comfortable had everything we needed. The 'extras' such as home made jams made this a real treat. Kirsty advised us on our check out day that we could stay til mid afternoon if we liked as they wouldn't be in to clean until then. It was great to know we had these extra 4hrs if we wanted them. We would be happy to stay here again the next time we're in Queenstown. Great hosts and fabulous communication.