Our host was there when we arrived with keys and clear and quick instructions for entry. Though the place has a gated garage, it was relatively easy to get in with our hosts help and straightforward to navigate afterwards. The apartment itself has a quirky layout - it is 2 levels with an extremely long hall upstairs connecting the bedrooms, but has balconies on both levels. The host went above and beyond when our car would not start as we tried to check out and catch our ferry. Fortunately a neighbor had just received jumper cables for Christmas and our host used her own car to give us a jump (thanks again!) and got us on our way in plenty of time. The location was just a block away from a great grocery store where we stocked up and we walked to everything we wanted to do in downtown Wellington. Still had to drive to WETA and Mt. Victoria but super convenient.