Donna is a super host. She always responded promptly.
The missing star I gave are for the following:
1) The place is listed for 5 guests, but there are only enough utensils (forks, spoons and knifes) for 3, except chopsticks (4 pairs)
2) The list says 3 beds, which includes a sofa bed that was unprepared. When we asked for additional bedding, Mike said we should have told them earlier. When 3 beds are listed, shouldn't they all be ready to use?
Overall the host, Donna is great, and place is clean and worth the money.