Alicia and Karla are great guides for Queenstown. They advised us on places to eat, things to do, and where to park. Every question I had was answered immediately. They even reached out to me when they discovered I’d left my laptop behind, and they bent over backwards to ship it to me in Auckland. If you stay with them: (1) You’ve got to be OK with pets, as they say clearly in their description. Their dog was a little timid around us for the first day and barked a bit her complaint. (She is not in the least aggressive, just reluctant.) And (2) You should realize you’ve got about a 20 min drive to the city centre of Queenstown. Not a problem — just have your expectations in the proper place.