Karen, Mayie and Team went above and beyond to communicate changes to our stay. In the end we were unable to stay in the house due to renovations, the team were incredibly understanding and got in touch promptly offering to re-book us alternative accomodation for the 2 nights we needed in Akaroa. We were incredibly grateful they helped to secure us a room taking away any stress that may have been caused trying to find last minute accomodation for us to attend a family wedding.