host mantained good communication, place easy to find and check in was easy. located on a mountain wih great views. small area with glowworms (very nice but in no way "better than waitomo" as described in a review.). Place is small, esentially like a cabin in a camping place. clean but a few bugs (spider, moth etc) as expected in a camping setting. bathroom is modern but outside with no heating. Good for 2 adults, loft only for kids due to ease of access (steep ladder), height. I would say expensive for a cabin. but would recomend due to nice view.