Friendly and accommodating. We had just finished an event at Takapuna Beach. We rang Tracy at about 2:45pmish, thinking check would be 3pm but found out that 4pm is the usual check in time. Was so grateful to Tracy for allowing us to check in earlier so we could shower and rest up before we headed for prizegiving. Great hosts. and the place was spacious enough with great amenities. Perfect for what we needed it for. Bathroom is exceptional with cleanliness and comfort. We loved it here and looking forward to returning again next year. Thank you Tracy and David