Gillian was very warm and welcoming. When we called to say we would not arrive until after 10pm she set our mind at ease. We travelled with our large dog (asked first) and found this property perfect for her. It was fenced in and had a covered area if it rained. Wonderful touches including a fresh loaf of bread and some local avocados. The bathroom is brand new and every other area is just what you need and nothing more. In the end, Gillian was the one who made it great.