Erica and Chris are the nicest people we have ever met. The whole place was very clean when we arrived and they made sure our toilet paper and hand soaps were always topped up during our stay. They provided hot water bottles, an electric blanket, and a heater in our room to keep us warm and cozy. The entire house felt like home, not only because of the tasteful decor, but also because of their two adorable dogs, Dylan and Lou, who are the sweetest dogs ever. If you're scared of dogs, these two will cure your phobia!! Erica and Chris also own the best italian restaurant in town. You can just tell how much they genuinely care about the customers at their restaurant, and their airbnb guests. They're a friendly couple who always checked in on us but also gave us the right amount of space. We loved talking to them as they treated us like friends. They know a lot about Queenstown and the areas surrounding it, so they suggested many restaurants to visit, places to see and activities to do. We appreciate that they went above and beyond for us. They truly went the extra mile so if we could give them more than 5 stars, we would. We will be booking with them again next time we come back to Queenstown.