The apartment is clean and quiet. It is very close to the Whakarewarewa Thermal Reserve and the Te Puia but it's quite far from the city of the town if you don't have a car (by car it takes only 5 min). There is a bus stop close by but the buses don't run after 7pm. James and Elisa are amazing! They are really friendly, gave me a lot of tips, collected me from the bus station and gave me rides whenever they could. Highly recommended!