Lisa was very helpful: she helped me sort-out the key collection due to my early arrival in Auckland. She replied quickly to all my queries :-)

The place is ideally located in Auckland CBD, walking distance to Queen Street. The flat was fully furnished and you really do not need to bring / buy anything. I like cooking and I did not need to buy any utensils, everything is provided! Some basic cooking ingredients (oil, salt, pepper) and food (coffee, tea, sugar, jam, etc.) were provided. Internet (Wi-Fi) was good and fast enough for me to work. The bed was comfy.

Overall a good experience, and I think it is a good place for travelers who want to stay a few days and be close to Auckland CBD.