Russell is an absolute legend. He's got some great stories so make sure you meet him and have a yarn. He's really knowledgeable about walks in the area and can give you heaps of advice with planning your hike. He even lent us some hiking poles while we were on the Kepler. The accommodation itself is lovely - very clean, good heating, electric blankets on the beds and a fully equipped kitchen. You even get a view of Mt Luxmore so you can see where you're going to end up on the Kepler! Only a short walk into the main street of Te Anau. We had a great stay and will probably stay again when we come back to do Milford.