When we arrived, straight away Susan informed us we were being upgraded to her Nikau suite as her husband was planning on doing some work near the unit we booked and they didn't want to get in the way of the experience. The suite we were upgraded to was pristine inside, very well appointed and had a great view, so no complaints here.
Susan and her husband were both welcoming and also helpful with suggestions on things to do in the area. Would not hesitate to book one of her properties in the future.