due to cyclone, both Hwy 25 and 25A were closed so we couldn't go our trip but had to change destination to elsewhere.
as cancellation was done on the day of check in, there was no refund however cancellation was due to force majeure, Louise agreed to refund half of the accommodation.
will look forward to book this accommodation again to have proper review :)
as we ended up not get anywhere near Coromandel, star ratings are inaccurate.