Juliet was really helpful and responsive, very accommodating of extra requests! Location was really fantastic being so close to town (walking distance but a bit of a hill). Place was clean and well equipped. Only disappointment was that it was two apartments; one small studio and other 4 bedrooms in large apartment so that wasn’t expected. Hot tub was in studio (lower ground) so no opportunity to enjoy any of the beautiful Queenstown views. Would still recommend staying here again as very convenient, clean and great value!