After the airline lost mum's bags from Australia to Wellington, they had to be shipped to New Plymouth. Brad and his wife were very accommodating and made it a very stress free time. They have a very beautiful home and are located not in the city centre but not far at all from it; the location was perfect. Brad and his wife were incredible hosts and constantly ensured that mum and myself felt at home during our two nights in New Plymouth. Upon arriving at their home late at night due to the lost bags, they still provided great conversation with constant smiles, and they provided us with many ideas for sites to visit. Our visit would not have been nearly as good had we stayed at a hotel as they played a big part in making our trip to New Plymouth unforgettable. I will definitely recommend them to everyone looking to stay in New Plymouth. Thank you guys so much!