Firstly, I suggest you change your information booklet as we found it quite unfriendly. The first line is "leave this place as you found it" - not exactly the welcome we were expecting, in fact there was no welcome at all or even an "enjoy your stay".
Secondly, rules and regulations and pointing out the responsibility of guests should anything untoward occur (is it really our responsibility should someone break into the place? Really?). This is quite rude and presumptuous and possibly illegal as well. Thirdly, the book is also full of grammatical and spelling errors which you might want to fix.
Finally, asking people to strip beds and load dishwashers etc doesn't sit well when you've paid a rather high $120 cleaning fee. The upstairs toilet wasn't particularly clean by the way.
Also, the waterfront had a lot of roadworks going on which we weren't informed about.