We loved our stay here! Everything was just as described. We spent a couple days in Waitomo and could walk to everything we wanted to do.
The default maps apps on Android and iOS phones (whose names I'm not allowed to mention in reviews) gave us the wrong directions for the address, but Louise's pre-check-in instructions told us a landmark to search for instead, so we were still able to find it. You might want to skip the address search. :)