Kathryn is an amazing host and her home is adorable. The check-in was easy as and the fact that she was there when I arrived exhausted only made it easier. She allowed me to settle in at my pace and was there when I wanted to ask for a few local recommendations. The location is perfect if you're just visiting Rotorua or even if it's a base and you plan to travel around - very accessible and convenient. The room is well done and cozy, I loved the mattress as I have a sensitive back and I slept like a baby! The house is as described, nothing fancy but everything you could want or need for a short stay. Kathryn goes out of her way to make it feel like your place too. I didn't feel like I was meeting a stranger and absolutely enjoyed the morning and midnight chats with her and her cat :)