We cannot thank Ladi enough for his help and kindness while our flight was significantly delayed due to the storm in Auckland. He went above and beyond what anyone could expect by holding our reservation.
The communication was quick and always supportive.
In the end our stay was very short (barely more than a few hours due to further delays) but it was a much needed stop and a chance to sleep.
What lovely kind person in a sea of delays and stress.
Everything was as described, comfortable and clean and close to the airport which was exactly what was needed.