Rosalie welcomed us and let us know about the flat. She had switched the heating on before we arrived and the outside light . When we came back late on the Saturday after working she had done the same which we were grateful for. The bowl of fruit was a nice touch too. It was comfortable, quiet and private. One thing to note we are elderly and the shower was very high to step into, not really suitable for anyone with mobility problems, we managed it as there was one hand rail. Over all a pleasant stay.