Wendy was very responsive most of the time, which was greatly appreciated. If I was her I would upgrade the key lock to a better one that is placed higher up on the wall, to make it easier for guests. I didn't know where on the face of it the numbers should line up (top, middle, bottom of display?) and had to kneel on the ground to do it. Would have been awful if it was dark/raining. Luckily my daughter was able to help me figure it out.
Would also like to have known ahead of time that the TV was only available on chromecast, so I didn't have to muck around trying to get it to work.
Please take note that these are only minor things. I appreciated the clean interior, the location, and the candy/bubbly etc left out on the bed. Lovely to have such an assortment of teas to choose from too. All in all, very professionally set up.