Great communication prior to and during our visit. We stayed with our family of 2 adults and our 15 and 12 year old children. The Loft was perfect for all of us! From the books, board games, xbox and retro table top (I hold the highest record for Wonder Boy); there were plenty of things to do of an evening, early morning or during bad weather (for which the loft has umbrellas available also). The welcome book has all the details for the loft that you will require and a little family story which is a wonderful inclusion. We can't wait to be back in wonderful Wellington; where The Loft will be our home away from home. P.S Don't forget to take notice of the front of the building you are staying in, look up; it's gorgeous.