We didn't meet Shaun, but he was extremely helpful and responsive to the few emails we exchanged. The house had plenty of space for the two of us. We spent most of our time in the living room, lounging on the comfortable sofa. The location is perfect for all the tours that leave from the Manapouri visitor center since it's only about a 10 minute walk. Shaun left some paperwork on the kitchen table explaining things to do in the area and places to go eat in town.