Ricky & Kylie were amazing host. Both during and the lead up. Made themselves available for assistance at any point and advised hot spots. Upon arrival found a lovely welcome card (which will be kept as a keepsake of the weekend) and chocolate to set us in. House was spacious, clean and in a beautiful area and a just as beautiful view of the lake from the master room. It really gave a home away from home feel. They had kayaks we would have loved to take out had the weather been on our side but it was an awesome option. Overall , an amazing stay for our first Rotorua getaway. Arriving and departing was also very simple and easy. 100% recommend!