My husband and I have not stayed at an Airbnb place up until staying at Chloe and Andy's home. What a treat! When we pulled up, Andy and Chloe were there to greet us. Andy went out of his way to make us feel at home and to make sure that all our questions were met. When we joked about our US home football team playing the following day, he even found out what time in NZ we could watch them and on what station. Each morning while Andy was at work, Chloe would check on us, making sure that we were comfortable and set for the day. The room was comfy and large -- the bed exceptionally comfortable. The kitchen area was complete -- exactly as promised. This was a great introduction to Airbnb, and if everyone is like Chloe and Andy, we're converts!