The best about this property is its location some 15 min walk from Queenstown (but very steep) and great views from the living room and one of the bedrooms. It also has a free wifi, a little back garden and a kitchen - all is perfect for larger families with children of various ages.
You don't get to meet the host, only (probably) cleaning staff, as this is a professionally run accommodation. As such, it works extremely smoothly with check in and other arrangements working as a clock. Don't expect to be able to check in earlier or check out later at least in a busy period.
The host required self-cleaning but not all cleaning (or kitchen) equipment functioned when we stayed there.