Jess was very friendly and welcoming. She has a little boy who seemed very sweet and note they have a cat too (I don't think this is mentioned in the listing). The property is a short drive up and around the hill from the town centre or a walk across the river followed by the historic elevator (2NZD) then 10 minutes walk to a quiet road. The house itself was a bit dated and tired, but the double room we had was fine for us. The kitchen was quite well stocked but we did have a few problems: the tap water looked and tastes not the best; the odd house layout meant the one toilet had two doors to it which didn't have a lock; and because it was summer there they had left most of the windows open which meant there were lots of flies in the house, plus we had dozens of ants in our room after I left a chocolate bar in our room overnight.
Overall, the place was ok for the price for a short stay but you may be able to find nicer properties around town.