Booked as we needed a place to sleep due to a bereavement. Weren’t sure of our movements so couldn’t give a confirmed arrival time. I really appreciated the understanding re: flexibility/my short notice re: confirmed arrival time. Warm welcome and explanations, a comfortable sleep in a generous sized bed. Enjoyed the breakfast items provided (leaving dishes in the container provided felt foreign as we are so used to doing our own dishes.. but thank you!!) and the shower with great pressure. Room and shower items provided smelt lovely. The offer of the extended check out time was appreciated too.