The host contacted us after we placed the booking, they asked for additional deposit, and asked for our check in time, told us we need to tell them 2 hours ahead if delay, if we are late, charges may apply. It was ok for us as we were just in the area. During check in, they sent someone to greet us and process was smooth, she arrived on time and gave us a tour of the house, which was lovely! The house looks exactly like the photo, it was very clean and cozy. Overall, the stay was amazing!