I received an email with clear descriptions on how to find the key, internet connections, directions etc. in good time before our arrival day. Once we arrived to the house, we were amazed with the fantastic view from the house. Even though we had seen pictures of the view, seeing it from the kitchen, living room and the balcony was much better than we expected, a perfect view of the lake and mountains! The neighbor hood was very quiet, felt very safe, and nice. We liked the location, being close enough for a quick drive to Queenstown, but away from the busy town.