We arrived at “luxury Hutt “ to it being not serviced from previous guests. We alerted the owners to this and they were aware but chose to do nothing about it. So for $190 a night we got to tidy up the Hutt ourselves and sleep in slept in sheets from previous guests ?!!! . No hand soap and a filthy BBQ - honestly the list could go on as it was not cleaned from previous guests . Danielle was away in ChCh with a sick child and we were very understanding and even said no problem just bring us clean sheets we will
Make up the bed but heard nothing from them apart from them asking us to pay more as we had our bags brought out to the Hutt - so we new they were getting our Txts - it’s unfortunate because I read through the previous reviews and obviously there Hutt was serviced as it’s a magical place and they all enjoyed there stay. Please refund us as this is not acceptable- I would not stay here again .