Unfortunately I had to cancel with really late notice as my guest was admitted to hospital the afternoon of check in and I had to wait for the results of the emergency surgery procedure before I could let Elizabeth know if I could make it. Sadly I could only inform her later the evening of check in that I had to cancel and she was reasonable given the late notice and the unforeseen circumstances. I’ve never had to cancel a reservation in all my history of airbnbs and the Airbnb support crew were fantastic in getting this resolved for me. The operation was successful and the hospitalised guest is recovering at her own home.