The room is comfy and well equipped - nice and quiet away from the main road, comfy bed, clean. It's a motel, but we didn't have a car and there's no supermarket nearby (allow for a 30 minute walk if you want to stock up - 10 mins to the restaurants/bars). Didn't see Jess apart from briefly checking in, and the notes in the room could have been more helpful - there's a great place for coffee/breakfast about 100 metres away which is much more appealing than the instant coffee sachets/milk capsules provided. Motels seem to be the norm in Kaikoura, so perhaps unfair to compare to our usual, more personal Airbnb experience.