Kathryn is very friendly and helpful. But the place could get some improvements.
The guest would benefit from having door-lock for privacy. The room is also not soundproof enough, we can listen to conversations next door.
When we arrived, one of the light socket is not working and the main light bulb was blinking (need to replace). Kathryn helped to find the replacement couple minutes later.
The towel I use for shower felt very rough. It seems that it is old and needs to be replaced.