Christine is very communicative and obviously takes great pride in her cottage. The little touches such as a welcome card and little chocolate really make a difference. Heater was left on for us so it was warm when we arrived. The place is spotless. Milk in the fridge and a few condiments etc. left in the cupboard for guest use. Very comfortable beds and linen. Lots of magazines and brochures for you to figure out the best places to visit. Including a Lord of The Rings guidebook with references to nearby filming locations. The place gets very cold if you turn the heat pump off at night. We had an especially cold night at -7 degrees celsius. Unfortunately this meant the pipes were also frozen in the morning so we had no running water anywhere. This was a rare occurrence so Christine kindly gave us a partial refund without us asking. Everything else about the property is great. Highly recommend and would gladly stay again.