We had such a great stay this weekend. Communication throughout was prompt. Directions and check-in process were spot-on and easy to follow. And the location definitely lived up to the listing description. They went above and beyond to make our stay comfortable, every amenity was thought of plus some that were just a lovely touch, like a few extra toiletries, and some simple leisure activity ideas. We felt like we were staying at a friend's place who wanted us to be comfortable and feel special. Will definitely be back next time we're in Taupo!