- Cleaners are not cleaning the property properly. Windows filthy, bathroom sinks filthy, dishes filthy, & couches filthy.
- Fix your toilets and seats. Seats loose, and toilet flushing is very weak.
- Buy a fridge for food enough for 10 people. The one in the kitchen is stupidly small, not to mention a bigger one would save having to drive back and forth to store.
- Buy a new lounge suite. The one you have is for people first learning how to flat - discoloured, old, worn out, and not as clean as it looks in photos. This is not a lounge suite one would expect to see in a house considered luxurious - it's gross. You are making enough money from the booking to at least update your furniture.
- Communicate with your guests by responding to messages! Meaning sign in to AIRBNB often because not all clients know to contact you through your bachcare website. I didn't know until I searched on Google whether or not you guys were legit because I didn't get a response from you regarding my booking.
Clients pay a lot of money to stay at this property, so stop neglecting it! Actually stand by your name "bachCARE" and show some actual car to this high potential property.