Our flight to New Zealand was cancelled due to fog with air New Zealand and we had to rebook and we couldn’t get to the property. This family was amazing at being helpful to us while we struggled with rebooking airline. I am so grateful to them for their understanding! If their actions are an indication of how wonderful the place is we highly recommend you stay! Fabulously kind. They did as much as they could for us!! Wonderful experience… hope to get there one day!!