I felt welcome. Anna was friendly. It is morelikely a bed and breakfast. You can basically have some cereals/breads/tea/coffee that are left on fridge/shelves in a room on your own. You dont need to contact host for your basic needs. You will need to stay on level 1 and host families are staying on level 2. You can hear steps and voices from downstairs. If you are used to apartments, it should be fine. Overall it was nice to stay :) great location.