The jaw-dropping views of the surrounding mountains and Lake Wakatipu made up for the less than friendly welcome I received upon check-in and the somewhat dingy lounge area. The lack of hospitality/friendliness was only from one staff member, though; everyone else was very friendly. The lounge is comfortable, but in need of some new couches/loungers and throw pillows. The aforementioned qualms notwithstanding, I recommend spending a night or two in Kinloch. It's a tiny peaceful community and a nice escape from the touristy streets of Queenstown, which is only about an hour's drive.