It is unexpected that the apartment is secured by a gate and high walls which gives a great sense of security in Rotorua's centre. It is clean and tidy. The bed was made professionally like ones in hotels.
I have to say I love the fact one of the bedrooms comes with a skylight. I am a person who likes to stare at stars and be waken up by the natural light. Thank you for being so considerate by providing a pair of eye masks even though I don't need them.
Winnie was extremely helpful with local knowledge, thank you for pointing out the awarding winning local restaurant and the free hot spring where only locals know.
She was also prompt to my queries and generous about my extra needs (sorry for waking you up in the middle of the night for the panadol).
Winnie, thank you for making my stay feel like home. I wish you all the best and I will be back.