Daniel and Zoe were very responsive and professional. When I was having an issue with a lost credit card, they offered the use of their PO box, which was very helpful and generous. I didn't have the chance to meet them during my stay, but they checked in on me via the Airbnb app.
The unit is just as stylish as in the photos and is very clean, with modern comforts like heat lamps in the bathroom. One selects this place for its proximity to the airport--it's very close!--and not for proximity to other things, as it's in a residential area. (The plus of that is that I got a good view of the stars at night from their neighborhood, not too much light pollution.) The grocery store was 1.5 miles away, for example. It's ideal for those with rental cars, but there's also a very close bus stop that goes to the airport and into the city, so I had no trouble at all getting around. Christchurch has an excellent bus system, and Google Maps has all the schedule information.