We arrived on the coldest weekend in 44 years and Alexandra's mother had the heat pump going. The house is warm and easy to stay in, and close to supermarkets and shopping malls. Our three children enjoyed the outdoor space and the big comfy beds. The home is beautiful and is a real joy to return to after busy days out. Communication was prompt and friendly, and while we unfortunately didn't meet Alexandra due to travel/work commitments, she was always friendly and helpful in emails and texts. An absolute 10/10 for us. Thank you!