Arun's communication was superior! It was really easy to get in touch with him (via cell phone or AirBnB). He even went out of the way to let us send a package as we had some necklaces made while we were in NZ. Also, great location to the aiport! We didn't end up staying (as we got a flat tire and didn't make it to Auckland) but Arun even offered us to shower in the morning which was really kind. From my experience, I would definitely recommend this place!