A convenient 2 bedroom apartment which the owner usually lives in. She vacates for your stay. Communication was clear and the apartment is conveniently located, however future guests should be aware of the following:
Pool - The listing advertised the use of a pool, however on confirming this we were told that the 'Body corporate doesn't allow Air BnB guests to use it. So the listing is extremely misleading - there is a pool, the apartment actually looks down into it, but you can't use it. Definitely false advertising.
Privacy - On booking the apartment, the owner asked us to send through photos, of us all, including our children - we felt this was an infringement of our privacy and not in line with Air BnB policy, and we certainly didn't feel comfortable sending a stranger photos of our children.
Check in - The check in process was pretty lengthy, and we had to be met by the owner. On checking in, she again asked us to fill in a lengthy form requesting additional personal details such as personal ID, dates of birth, physical addresses, telephone numbers etc for ourselves and the children. Again , as the booking had already been confirmed through Air BnB, we felt this was an invasion of privacy and not in line with Air BnB privacy policy.
$5000 damages - hidden away in the small print, is the note that guests are liable for $5000 worth of damages.
Cleanliness - Although the apartment was reasonable clean, and the beds very comfortable, we were a little surprised to open the fridge and find it half full of the owners left over food items. The bathroom also needed a more thorough clean, with hairs in the sink.
View - the apartment looks straight at a white rendered brick wall opposite.