Overall, this place was nice. It wasn't too far of a drive from Tongariro crossing and the hot tub felt amazing after that hike! It's nice that the hot tub is tucked between the apartment and another small building. We didn't get to meet Khumbu or Richard himself, but we did meet Karen and she was very nice. I just wish we had found the heater when we got there instead of when we were leaving and we had hoped there would've been shampoo like the other places we've stayed on our trip but other than that, no complaints! Also, when it's clear out, you can see the gorgeous mountains from the driveway!