Louise was very prompt with answering all our questions (it was our first time to Waiheke). The photographs did really do justice to the flat - very private and set in lush gardens with a harbour view from nearly every window. Discovering the new Countdown supermarket 20-30 minutes down the road was a real bonus and the little kitchen in the flat was perfectly set up for us self-caterers. Thank you for the freshly ground coffee and Anathoth breakfast marmalade, and the selection of movies too. Wonderfully comfortable bed with beautiful linen and towels - what a treat. A real home away from home!