Absolutely loved our stay. Property was as advertised, facilities were awesome, kids loved the spa (we were in town for an under 12s ice hockey tournament, so the spa soothed some aches!!).
Quiet and warm, a convenience store across the road (maybe 200m away) that seems to sell most things, including serving as a takeaway place.
Some great eateries up the road a bit (5 mins walk) including Diner 66 which the kids loved, and a few others.
A few mins walk towards the city is "Quake city", imo any visitor to Chch should check out, which is also a stop on the tram tour, making the location super convenient.
Probably 15 mins walk to Riverside Market, with many eateries, and it's a nice walk along the Avon to get there. So convenient, even with a 10 and 12 year old, we only had to use our car when travelling outside the main city.
Communication was superb, replies were always fast and helpful, and they really do make you feel like your stay is important to them. We also discovered the "bin fairies" - came back from a day out, and the recycling bin that sits outside had been taken to the kerb, so you don't have to worry about when bins etc need to go out, it's a nice touch!
Would absolutely stay again, will be the first place I look at next time we're heading to Christchurch.