Our family only stayed one night as hubby had a late appointment down that way. Joanne was there when we arrived and showed us round she was very warm and welcoming . We were very pleased with our stay everything was perfect lots of space and felt like home away from home . Very clean and modern..even tho it was just a short stay were couldn't have picked a better place and this will be our go to place to stay when we go down to Palmerston North . Thank you very much for having us.