We weren’t sent any lockbox details the day prior or even on the day of check-in.
Getting in was such a big ordeal and made us late for our reservation.
We weren’t offered any discounted parking as mentioned in the listing, it was $75 for 24 hours which is ridiculous.
The spare linens for the sofa bed were terrible. And so was the sofa bed.
There was no coffee machine that we saw (or corkscrew).
The toilet was broken.
The central blind in lounge was broken so was permanently down covering most of the window and all of the external doors so we couldn’t easily use balcony or even see out of it.
Feel absolutely ripped off.