Joe and Cynthia's place was a wonderful stay for us in Rotorua and perhaps one of the best place on our NZ trip. Cynthia met with us and showed us around the beautiful property by the lake, their private swimming pool, gym and hot tub spa. They were all very nice. The chalet was spacious, clean and comfortable! My kids loved coming back to chalet after many fun activities in Rotorua so much. The location is great, within short drive to all those many activities. The chalet has everything that made us feel like home and safe inside a gated property. We stayed during Christmas 2019. Beside from a bottle of wine, a basket of chips, chocolate and cookies, Cynthia even had a wrapped Christmas present prepared for us on arrival. Very thoughtful of her!! Thank you so much Joe and Cynthia!