Looks just like the photos, comfortable bed, we were very busy from the time we checked in until we checked out, so unfortunately did not get to meet Adrian, but he checked in with us the first morning to ensure everything was ok, we were home later in the evenings than planned, so was nice to come home, jump into that cosy comfortable bed and chill with some TV and so many options of Chanel’s to watch. Allan thoroughly enjoyed the breakfast supplied. Adrian also contacted us to enquire which water we would prefer, sparkling or still - this was a great little extra touch. Never got the chance to use hot tub due to how busy we were. Would definitely stay again if we were to return to Rotorua. Highly recommend. Thank you for hosting us