My husband and I were very happy with our stay here. Unfortunately we didn’t meet Craig in person but he left very clear instructions for us and was quick to respond to my messages. The room had everything we could have needed including a kitchenette, WiFi, and bathroom amenities. It was walking distance to Queenstown restaurants and shops (although a hike on the way back but we didn’t mind it). Driving and parking was also easy for the days we didn’t want to walk. The best part though was the view from the room which was by far the best we had throughout our two weeks in New Zealand.