Jane did an absolutely great job communicating and acting quickly on our requests or issues!
This house is large, private and a nice place retreat for our 6 week stay. We came across the following issues throughout our stay:
- hot water failing twice. Jane was able to get it fixed within 24hrs.
- noises in walls from creatures. Jane was able to get pest control on-site within same day.
- Internet speed got slower throughout our stay. We ended up only using cell phones for the last 2 weeks.
- Dishes in kitchen had to be cleaned before use upon arrival.
- hot tub was broken throughout stay, however this is just due to a backlogged replacement part.
- fireplace broke, Jane was able to get it serviced/ repaired same day.
Again, Jane is an awesome property manager and responded lightning fast to issues. The property is great, just a couple teething issues.