The host, Lyn, greeted us upon arrival. When he heard we planned to head directly to the hot springs, he provided extra towels. The room was warm and large, and both floors in the main room and the bathroom were heated, which was perfect for the chilly evening. The Cheltenham House is smack in the middle of the small town, so was very convenient. Tea is available in the room--Dilmah tea from Sri Lanka, no less! The bed is a bit soft but otherwise everything was perfect.