Daisy was extremely helpful during our visit! This accommodation would best suit the early bird or someone who won't spend a lot of time in the accommodation. We were conscious of making sound due to being able to hear everything happening above. A wee upset babe each morning meant I wanted to escape as soon as possible. Family noise was mentioned in the listing but I didn't imagine for some reason it would be a crying baby. (definitely a normal family sound!) Nothing to be done anyway just a fair warning to others. Otherwise daisy was lovely and her accommodation was extremely clean!