Mel is a great host and communicated with us really well! One big let down we experienced was really bad sweat smelling pillow cases. We could tell that they were sprayed with something like febreze to cover the smell which was quite potent in itself, but the smell of the sweat came through. We understand that the room doesn't have an Airbnb, but I would advise the host to regularly wash all the linen - after all that is why we pay for a cleaning fee.