I booked a room for my son and his friend at Niels.The boys had booked a hostel but had problems checking in so we contacted Nils late at night and he was ready to help them immediately. Not only did he make sure they had a place to stay but it turned out to be a stunning room with a fantastic view. The guys felt very well and were totally impressed by the hospitality. The room was super clean and had a fantastic view. Thanks to Niels and Paola for giving my boys such a fantastic time in Queenstown. We will come back.