My stay was disrupted by a flight cancellation which meant I had to miss the first night of my booking. Stephanie was incredibly accommodating, offering me an extra night which I wasn’t able to make work, so instead she refunded me for the night I missed which in my experience is rare for an Air BnB host! I also had a late checkout offered, fresh coffee delivered to me and help with the stove. I wish I could have stayed longer, it is magical.