We were 6 of us who stayed at Terra's house. Although the house and location were nice, we faced the following rude experience from the host :
On the day we landed in Auckland and at the house, we realised that the property had inaccurate description wrt the number of bathrooms. Terra admitted she had made a mistake, but since one of our prerequisites was to have a bathroom per couple, we notified Airbnb about this (while also telling them that we would like to continue our stay), in response to which the Airbnb guys levied a fine on the host. The host, in order to avoid the fine, came to us at 11 PM, asking us to leave the apartment within 1 hour (before midnight, while it was still day 1 of our stay), so she could cancel the booking altogether. She refused to even allow us to wait until morning to resolve the issue.
It eventually took us about an hour of coordination, where we requested Airbnb to cancel charges on her, and to have her allow us to continue our stay there.
For our first day in NZ, this turned out to be a rather bad experience.