Really disappointed to read the comments from Yolanda June 2022, and would have to agree the place was overpriced and extremely disappointing. We have stayed in the Hawkes Bay a number of times and this property should not be let until it is fixed or at least use current photos to promote not from 2017. The fact the we experienced the same issues is disappointing and shows your total disregard for feedback. We stayed 5 nights with 1 towel, the property was cold. There were zero blankets or additional bedding to combat the cold. The oil heater did very little to warm the home, the gas heater kept cutting out. The washer dryer was outside, and well past it’s use by date, electrically past it’s safe use by date. The smoke alarms were missing? The cobwebs on the windows, dead bugs on the window sills and this dust under the beds makes me wonder when it was last used and what the $300 service fee is used for. The cupboard is still hanging off in the bathroom. The back door window is cracked and the bins were not empty. Massive cracks in the walls, and the lounge floor is so uneven the lounge suite is on blocks to counter the drop. This is by far the worst place for being overpriced and misrepresented on Air BnB I have stayed in. I would welcome a call from you. Thanks