The cracked mug with the quote, "I'll do it tomorrow" sums this stay up perfectly. 2 mugs were provided, one cracked and dirty the other had seen better days. No glasses so couldn't use as aternative. Asked for replacement mug on arrival, received a reply at 21:25 asking if I wanted a replacement. No mug supplied. I wouldn't have thought it too much to bring one down as they live above the room.
The two small chairs had filty cushions and the two armchairs looked as if they had fallen from a skip/dumpster.
Its a pity really (I hope the owner takes this as constructive criticism). Nelson seems to be one of those places where booking early is essential due to the overall lack of rooms available.
The shower, toilet, bedding and towels were clean.
Such relatively small changes, would certainly make a huge difference.