I stayed for one night en-route to Auckland and would stay there again. My room was lovely with a comfortable bed and a cat for company (not obligatory). As I was born in Rotorua I didn't need tourist information, however another couple staying from Canada were given excellent tips on what to see in Rotorua. There is off-street parking and the directions I received from Kathryn were excellent. A supermarket is close by. I would stay here again and would highly recommend it to locals and tourists alike.