Pros: soft and comfortable bed, nice linen and towels, great fish n chips at the service station next door (weds-Sun), Pauline’s communication and friendliness, general location depending on your itinerary (Taupo and Ruapehu nearby).
Cons: noisy fridge at night, inconsistent cleanliness in line with some other reviews (spa pool needs attention++), literally 10yards from SH1 which can affect sleep.
Tips: switch off the fridge overnight, get the fish and chips!