Kiki's place was perfect for me and my girlfriend's 2-night stay. The check-in was via lockbox which suited our late check-in. The room was very nicely set up and had everything we needed. A mixture of cereal and toast breakfast options and a microwave was perfect for us. The bed was super comfy. Location is great, 10 mins into town or 15 mins to the Luge. We are looking forward to stay here again next time we are in Rotorua!