these are my ratings and opinions: Tracy as a host was very friendly and helpful in her responses. however I was disappointed and VERY with the house. these were the bad things that left us disappointed: the house is literally “dismantling”, starting with the bedroom that has a blue chest of drawers, I went to open the wardrobe door and it left the place and almost fell on top of me. the shower in the bathroom is completely loose, when I went to lift the shower the water pipe went up with it. when I opened the toothbrush storage door the handle came off in my hand, the shower stall doesn't close completely and there's a gap, when I opened the bathroom sink door the shelf inside simply collapsed with all the toilet paper and cleaning products, i went to sit on the toilet and the lid also came off in my hand where i put toilet paper it just came off in my hand too, the faucet in the purple bathroom is also totally loose, the toilet paper support too. stove plug gets so hot it stinks