Rob was very attentive to our comfort and enjoyment before and during our stay. The house is very comfortable, spacious and well equipped, with beautiful views and well maintained property. Beds were comfortable, excellent linens, thoughtful extras, and ample entertainment systems. The garden room is set away from the rest of the house and very quiet - we had young children with us and there was great noise separation in that room. Close to town. Highly recommend and will return next time we are in Rotorua.