Richard is an excellent host, he sent us a note before we arrived, help us every little and big things like carrying lugguage, show us the video of Tongariro trek, booklet of the volcanoes 🌋 and even prepare a little roll of tissue for us to go for a trek. He help us to check the weather of going to the trek and check the bus shuttle. At last he even drove us to the trek as the shuttle bus closed down in this period. He’s a good preparation person. He help us on the car issue. Whenever we have something need to help or ask for his advice, he could solve it out. After hiking, he even cooked a dinner for us to celebrate! It’s not only about staying in the house, it’s like a real exchange culture and think tank leader. This is the best host I have ever stayed in through Airbnb. Highly recommend!