It’s a nightmare! Strongly recommend not even thinking about this place and keeping yourself away from this host. Very bad temper and attitude for a customer, I haven’t never seen any host like this. Not very helpful except shouting at you. I arrived at this place around 11:30pm, also it was a busy time in Queenstown, so I can’t find a spot for my car on his Main Street, so I called him a few times, told him that no place to keep my car, and then he shouted at me “what do u mean ‘no carpark’ ”? Also he started his show and said “can’t hear you’ and ended up my phone call, after that I tried to call him again and again. But eventually all my phone calls were sent to a voicemail. So leave me there without solution. And then I contacted with the Airbnb and wanted to cancel this place, it took lot of time to process because he did not reply to me and Airbnb. After 30mins or longer waiting because of his absence, Airbnb approved my request. But I missed last chance to book a new room.