Very fuss-free, nice stay at Gemma's. We really enjoyed the stay and would gladly go back again. However, do know that there's a bit of a steep hill to walk up to the unit, so for people with lots of luggage and mobility issues, then it might not be so suitable. But that's not really an issue for us so we had a great time there. Thank you again for all the help when I accidentally left the facewash behind! Excellent communication and very quick response