OMG beautiful place to stay, my parents even joked about wanting to extend the stay! perfect couches, well equipped kitchen, wonderful spa pool, more importantly, warm house for my retired parents from South East Asia! didn't even need to turn on any heating. Will definitely come back every time we are over Rotorua. BTW you can see Burger Fuel from the house, love that! Louise was also very efficient to respond of my silly questions, super friendly too!