Judy and Heinrich are lovely people who were very helpful and provided excellent value for money. The bed was comfortable and the cottage is in a lovely setting and very quiet. We slept very well. The breakfast was great and Judy was very responsive to my dietary requirements. We loved our stay here in Rotorua. The only reason I didn't give it 5 stars is because I found no where to put my clothes. There is ample hanging space but most of my clothes don't go on hangers. Just the same we would highly recommend this cottage.