We were attending a conference at Sky City so the apartment was an ideal location for us. It is well equipped for a short stay although we didn’t attempt any cooking. Lots of maps and guides and a thoughtful selection of snacks and fresh milk on our arrival. We didn’t meet Charleen but she gave us detailed and precise instructions about checking in so it wasn’t a problem. I have to say the really great thing is the balcony, which has an uninterrupted view of the Sky Tower!