Helene's location is in a quiet area, walking distance to shopping and restaurants in Birkenhead as well as public bus transportation. Upon arrival, We were greeted by their dog, Albert. We were very appreciative, Helene was quick to respond and accommodated us on a short notice request. We were also able to drop off our luggage prior to the posted check-in time. Her place offered just enough amenities for our short stay, internet, T.V., a great shower, refrigerator and microwave. She provided coffee, snacks, and a welcome beverage.