Not the best experience, host cancelled on me a day prior to my departure due to illness. She stated that she would clear this up with AirBNB. A week later I contacted her following up the situation regarding the refund, she asked could I wait as she would lose her preferred host status and be docked $100 by AirBNB for cancelling. I just wanted a full refund as these were not my issues to solve. Initially she partially refunded me minus the amount that AIrBNB take, implying that I was supposed to incur the cost of her cancelling on me and that any issues with this I should take up with AirBNB, so I did. I cant comment on the property, or the cleanliness, communication was polite and civil. Should you have any issues I would recommend dealing with AirBNB directly.