Place had amazing views & it was clean.
Unfortunately, as soon as we checked in we were hit by cyclone Gabrielle. Next morning were very tough conditions outside, with constant alerts on news to stay in & refrain from travel.
Our plan was to drive to Napier but given the situation we canceled it. I messaged to see if we could extend our stay but next guest was scheduled. I asked to see if we could checkout a bit late but we were slapped with a message about “strict checkout policies” & cleaners schedule. Understandable, but I asked if we could stay put until cleaners arrived, that’s when we got ghosted. Absolutely zero communication after that.
A bit of humanity in this extraordinary situation would have been nice. It wasn’t normal conditions outside & I don’t think we were asking for much. If roles were reversed I would have done everything to make them feel safe.
Fortunately we found another host ready to take care of us right away a
& bend some rules given the situation.