We were bike packing and arrived very cold and wet having ridden in the rain for the past 4 hours. Robyn was very welcoming, and brought us towels and showed us straight in. After drying out, Robyn offered us some hot soup. We were able to wash all our dirty clothes and there was a drying room. The continental breakfast supplied was better than most. We were able to wash our bikes and were provided with a bike cleaning spray. Lovely people. Highly recommend.