I wouldn't say it's a Superhost.
The place was nice and the views were beautiful, but they have poor touches such as only 1 cup of milk for 2 people (in a very small bottle). Sharon was a bit rude with my wife too, because she (a European person who is used to hearing British accents rather than a Kiwi accent) was struggling a bit with her accent.
Again: Place was okay, the location okay, but poor touches/details for a Superhost (we've been travelling around the North Island for a few weeks and after 15 places I can fairly compare) and the aggressive attitude about a foreign person who struggled with her accent is just silly.