My family had had one of those stressful traveling days that can happen when on the road. So we arrived at Yurtlife much later than we expected. Nine o'clock at night instead of Five! Tessa greeted us warmly and made us feel at home in the beautiful surroundings with style and aplomb. There was also some communication problems about our breakfast requirements, no problem for Tess! She made us an exquisite healthy breakfast with no notice at all.