Check in was easy. I was in room 1727 and my suspicion is that there are a lot of rooms and you just get assigned one, like a hotel, not like a typical Airbnb. The pictures in the ad look like the room that I was in, but the window configuration was different which is what lead me to this suspicion.
Both beds were so HARD that I could not even sleep on them. The floor was the same firmness as the mattress. I took every blanket in the room and folded them up on top of the mattress to make it a little softer but it still felt like a piece of plywood. I did not have time to look for different accommodations, or I would have.
Couple of small items: Instructions say to contact reception for assistance, but there was no way to contact them, other than going to the desk. No phone in the room, and no phone number for them. The deadbolt lock on the door did not work, it just spun around and around with no way to keep someone with another key out. Also, there was no dish soap to wash the dishes with.
Overall the unit was clean and the shower was hot with good pressure. Communication was good and questions were answered in a timely manner. I would not stay here again because the beds were so hard.