Quiet at night and well located about halfway between CBD and Ponsonby. Charlotte gave us very complete instructions on how to check in on our own. We appreciated the extra touch of available luggage racks since the apartment is well designed but compact. We didn't really use the kitchen much but wifi and laundry both worked well. Be aware, there is no a/c (as described) and we found there was no way to securely leave a window open for ventilation while out--as all "windows"in the apartment are really doors as well. During our springtime visit the apartment cooled down fairly quickly after we returned, but it may be different in the warmer months.