Vicky provided us a great place to stay. We were traveling from United States and our flights were changed and it took longer to arrive. Vicky gave prompt responses to our updates and said no problem I will leave the lights on to get to the place, have coffee ready, milk in the fridge and turned on the heat so it was cozy when we arrived at 5 A.M. When we awoke we were pleased to see a quiet, private, beautiful backyard with beautiful plants. Vicky provided us privacy and answered questions teaching us the common practices of NZ. The house is close to bus transportation and is furnished with everything you need for a great stay. We utilized the the house for our transition from the United States and to recover from the trip. I would definitely recommend staying again with Vicky.