Property was filthy. After retrieving the key from a separate location we drove in to find that there was a massive storage unit in the car space only giving us about half a space and impossible to reverse into. Tight and uncomfortable to park. Apartment had an awful smell (like a stable) upon entering and was extremely unclean. There were big stains and damage that was covered up by blankets etc in the online images. There was no heating or controls for central heating as listed and we pulled out a blanket from the cupboard to find semen marks all over it. The surfaces weren't wiped down properly, the carpet had not been vacuumed properly. The entire place was unclean. We had messaged the owner in advance to ensure that everything would be clean after reading a bad review and was assured that we would be taken care of. After staying one night we left and were refunded the remaining nights of our stay but were still charged the cleaning and service fee - paying over $500 for one night.