We stayed in Jame's home for 3 nights and during the recent cyclone. James was incredibly responsive and always replied within minutes. He was able to accommodate both an early check in (which was amazing as we landed at 6AM on the first day and our kids desperately wanted to have a nap) and also a late checkout. The downstairs neighbours blasted music for several hours one night (the beds vibrated in the unit) and James was very helpful with this, even calling noise control on our behalf. Otherwise there were no issues and we were very comfortable.
The home was spacious, bright and airy with a very well-stocked kitchen and comfortable beds and couch.
We would stay here again!