Excellent location & communication with Paddy was great. However this is a commercial letting of an apartment in the Siebel hotel not a private host so there is no personal introduction to the apartment, the neighbourhood, restaurants etc. Rather you pick up the access keys from the rental office with a list of instructions re access and rules regarding the apartment. Overall I did not think it was worth what was charged as it needs a complete refurbishment to make it feel cleaner and fresher. Having said that we had a great week's holiday in Auckland.