Gabrielle was super-informative and prompt to reply, including at 1.30 am when I tried to warn her about a possible tsunami! Clear instructions. Easy access. The cottage had everything I needed. Very well set up. (Grateful for the washing machine!) I'm never sure when a place has foodstuffs - cooking oil, herbs, stuff in fridge - whether or not I can use any, none or some of them. I was a bit surprised by the builders being there but there was no problem at all. Maybe Gabriella mentioned that and I missed it.