We enjoyed our stay at Louise's flat. The location is great for proximity equally between Queenstown and Arrowtown, shopping and groceries are very close. Very clean. Lounge area is very spacious, the mudroom entry is very handy for wet clothes and gear. There are stairs, but well lit, just be careful of ice. The huge window offers an excellent mountain view of the Remarkables. Bedroom and bathroom are a tight squeeze, with an unfortunate wall placement, because the lounge could give up a meter or so, it is so roomy. Kitchen area is also room for one. But equipped for a several night stay in Queenstown: small refrigerator, stovetop, microwave, dishwasher, toaster, kettle, no oven. Very helpful hosts.