Gareth was a responsive host, and helped us access the property early as we arrived in Hamilton from Taupo sooner than we thought. It was all downhill after that. To call this property luxurious is outrageous. We have stayed in many properties around the world, and this has to be the worst in terms of inaccurate photos on the Airbnb site, the appalling state of the bathroom, black mould around the bath, dirty kitchen utensils, pots and pans, the paintwork, the use of extension leads for lights and the TV, we could go on. The whole house needs major refurbishment, and apart from another recent review by another UK tourist expressing similar views, we must be on another planet compared with many other reviewers!
Sorry Gareth, but you really do need to seriously upgrade this property given the high daily rental you are charging. New cleaners would also help!