:(
Of all the great AirBnB places we've stayed, Sue's Place was the only one we've rated with a negative experience.
Several bedrooms were locked even thought the listing states "entire place". The listing has buried condition in the textual description rather than its searchable parameters, leaving it easy to make a mistake and show up with 5 people to a house where several needed bedrooms are locked.
When we called her she was very short and made it clear she was inconvenienced having to "leave her dinner" to come and open a room so my 12 year old could have a bed.
When we admitted a mistake in booking the correct guest numbers, she asked for $50 cash per night extra (which is against AirBnB policy - all financial transactions should be through the site) . It was evening and we were tired after a long trip and we felt no choice under the circumstances but to agree to the extra cost and the ultimatum of "well, do you want the place or not?" We did not pay cash but had the listing changed to pay the correct way through AirBnB.
As far as the place goes it is neat and tidy and the view is nice, but the pillows were very hard, the water flow in the showers was extremely slow, and there are strict rules in places around the house with things like "do not touch", "I mean it!", and "$$$ if you lose this remote" etc warnings - these made us feel quite unwelcome and an inconvenience in Sue's house.
Queenstown is amazing but I would not stay at Sues Place again.