Arun and his wife were very friendly. I do wish they warned me though about the area before I went for a walk. The area is full of gangs and very dirty. I was actually very scared walking to the shops in day light hours, the shops were about 20mins away. It was a very scary experience for me, once I reached the shops I saw a taxi rank and ended up getting a lift back to the house. Luckily I was only there for one night and away from that area. I later found out it is one of the roughest areas in Auckland. I would only advice to use this accommodation if you need a handy over night accommodation close to the airport or if you have a hire car and dont have any need to walk around the area you should be ok.