We arrived in Auckland having to find out that the airline had lost our luggage. We had to drive to Rotorua from Auckland with very little sleep, stressed and starting to get sick. Arriving at Natalie’s place was a blessing! Clean, warm, comfortable place was exactly what we needed to recover. Natalie and family were great hosts, the place felt homely and the location was perfect, close to everything. We highly recommend staying here and will definitely rebook if we are back.