Paul from Your Space Taupo is amazing and really good to deal with. He has tried to make our stay as pleasant as possible. However this bach needs some serious maintenance! There was a chair with broken leg, multiple lights not working, microwave working only when holding plug in its place by hand etc. There were ants everywhere so we lost some food - this has been delt with super quick and we got compensated for the day we had to spend outside but it shouldnt happen in the first place. One window broke throughout our stay, it came from nowhere, has been repaired but again, was making our stayeass comfortable. I guess the cherry on top of a ckae for us was when we received an email from them one day before checkout about allwe need to clean and do before leaving otherwise we get fined!! we do this stuff anyway but this was a threat - we disnt agree on this upon arrival, s where is this comming from? They cant fine you and they dont get access to your card either! (Airbnb wouldnt give it to them). I found this rude!
All in all we had a good time in Taupo, dealing with Paul was great under the circumstances, but I would avoid this bach unless there is proper maintenance done.