Staying at John & Susan's was such an amazing experience. They made our early check-in and late check-out so accommodating, and any interaction with them was always very pleasant, friendly, and helpful! Being from America, the laminated books with directions and pictures of the area were super helpful. They also gave great recommendations on restaurants and fun things to do in Auckland. Their home was very clean and organized. Tons of storage space!!! So we never felt cramped or like we were living out of suitcases. They also had the place stocked with anything you might have forgotten to pack-umbrellas, an iron, and a blow dryer to name a few! It was very easy to cook in their kitchen as they have anything and everything you would possibly cook in/on/with, along with dishes, glasses, mugs, etc. They had a nice fan for when its hot and warm blankets for when its cold as we learned that Auckland goes through four seasons in a day! :) They even provided little things for a relaxing day in, like Sky TV and games. The welcome snacks were also a very nice touch! Overall, we couldn't be happier that our stay was at John and Susan's. Would definitely stay here again if ever in the area!