It is really well located, and Crowne Plaza Queenstown will probably be your closest pick-up point for tours. Nikita is super responsive and the place was well-organised when I arrived. Although there are beds for three people, I believe it would be too busy to have so many people in such a small place. Shower pressure is not the best, but to be honest, I think it is a country thing, as I've had the same experience in other places. WiFi is available. However, the connection is not the best - I wouldn't rely on it for work, for example.