There was a hiccup getting in as the key storage box did not work. Luckily another guest let me know that when she stayed at this accommodation the week before, it was working and it needed to make beeps when you pushed the buttons. We both messaged Huup and instructions were given immediately about what to do and someone came to fix the keybox straight away. I needed an iron and ironing board and it was delivered after my request. I appreciate the washing powder available to do my laundry. No milk provided but that is clearly stated. Lots of tea, coffee, sugar, salt etc with a microwave to warm food and a good fridge. There is a shop downstairs at the entry to the place to get your own, drinks and snacks. You have to take your own flannels/ face cloths (I always do). Very good convenient place to stay and so close to my work.