Beautiful, spacious and clean home within walking distance of the shopping area/supermarket/restaurants and Hanmer Springs. I didn’t receive the check in text (issue with my number), messaged Shirley who responded immediately and was so helpful. Everywhere in Hanmer incurred extra costs for towels/linen as stated in listings, we haven’t came across that anywhere else travelling in NZ. Unfortunately despite paying extra our linen provided by the management company was not there on arrival. Raised this issue with Shirley who again responded immediately and rectified this with the management company who, to be fair, arrived with the linen within 30 mins. A bit disappointing having paid extra and arriving tired after long day of travelling with a baby having to make up beds etc. We couldn’t use the BBQ as we were not travelling with our own gas. In general we enjoyed our stay and would recommend to others but be aware re needing own gas for BBQ and prepare to make up own beds on arrival.