I don't like to give bad reviews so here is my feedback: The house was not thoroughly clean on arrival. The shower head was broken. The spa was unusable. There was washing hung on the line?? so I was unable to use the carport in bad weather conditions. Also, the padlocked gate, CCTV camera signs, and ‘beware of guard dog’ sign was a shock. As other people commented, it is not an ideal neighborhood. I showed up and there were police across the road. I felt unsafe staying at the property alone as a single female and in the future, I will be reading reviews thoroughly as there are some reviews below that indicated the neighborhood was not safe.
I raised some of these issues with the owner on the phone. I was not looking for any money back or a reimbursement, my intention was to pass on feedback. I was shocked when I was met with resistance, defensiveness and accused of “throwing mud”. He was rude and demeaning (as someone else also mentioned in the reviews below) and it turned a below-average experience into the worst Airbnb experience I have had. PLEASE look after your guests and listen to feedback, instead of being defensive and dismissive.