Stefan is clearly a private property manager and insisted that he required not just my ID but my partners as well through a private website. I have had no assurance that my ID (and hers) has been either securely stored or discarded. He didn't seem to care or mind that I had no details on how to access the apartment come 8pm check in day. Even though funds were paid. And I had already filled out forms on his private website, day of transaction. (the transaction may have gone through said website, I can't remember, but I thought I was getting involved with Airb&b not some other company) The key was stored in an additional address in the city. It cost me multiple ubers to get there and back, and to call it a scavenger hunt is an understatement. If I was actually jet lagged from overseas I would have been fuming to be put through such a hassle. I had been hassled all weekend by automatic messages regarding cleaning and prompts to leave a review for Stefan. Nobody wants to deal with that on holiday. Also if I'm to clean the apartment, what the hell is the $125 cleaning fee for? When I arrived it was clear the major surfaces had been cleaned, but a previous guests gloves were left behind the curtain and pots and pans were dusty and sticky. I had a handful of guests over who promptly left by 9pm, now Stefan is trying to label this a party and attempting to aquire an additional $230 cleaning fee. Thats over $300 for 10 minutes running rubbish to the buildings rubbish room. This feels like classic property manager tactics and it really just leaves me with a bad taste in my mouth. Wouldn't get involved with the company if I was to visit the city again