Definitely recommend. We booked Diana's place because it is very close to the quay for catching the ferries. It is also across the street from the Britomart station for getting buses or trains around the city. We could walk to many places in downtown Auckland. Great communication. Check-in was easy. Her home is very clean. Diana was super friendly and very accommodating. She let us check-in early as well as leave our baggage the day we checked out and come back for it later. She and her friend welcomed us with wine on the balcony overlooking the waterfront view.