Feel a bit ripped off for what was nearly an outdoor experience, maybe a great place for an adventure tourists after a near death experience.
No hot water, took an hour for the nice man to come to confirm that the water was indeed cold, which was comforting. He was a gentleman about it and offered to let's us head up to the group showers at the backpackers with our 1 year old! nice!!
The old heater in the room was nearly up to the task if you could get the buttons to co-operate and stayed well away from the windows were the demon cold and mould was lurking.
I think really the offer of a refund would've been nice! anyway still alive.