Quick initial response, but after saying that she may be able to get us in early, she never responded about it even as I emailed we were downstairs. The apartment location is good. The cleanliness of the apartment was not great. Bathroom floor was sticky and rug is worn and seemed dirty. One coffee pod was left in the apt. When I messaged, the response was “we ran out”. All and all, to be honest, not a great experience. My first bad experience with Air BnB.