My wife and I stayed with our young family (3yr and 1yr). We were very happy and had plenty of space to spread out. This is a very clean and comfortable place to stay and Helen's is a very welcoming host. You have the bottom of the house to yourself - Helen is around and very willing if you need anything, but also gives you space to enjoy your time in Rotorua. We were there mainly to mountain bike and Helen's is close enough that you can ride to the trails in about 10 minutes.

On the down side: The layout of the apartment is a little unusual and whilst it could 12, it would be very crowded. There is only a single (ensuite) bathroom and seating for four people at the table.

We'd be happy to stay there again.