Great location, lovely room with a fantastic view of the hotel pool, harbour bridge and surroundings. Everything you need is right there at your fingertips - hotel staff were all fantastic & very helpful!
I was extremely grateful to find a clothes rack in the cupboard as the clothes dryer in the laundry room was often always occupied when I wanted to use it - there is a laundry room on every floor though. (I much prefer hanging my clothes on a rack anyway so thanks for having it available). Apartment itself is lovely and spacious including the bathroom.
I was an employee of this hotel when it first opened 17 years ago so to come back and stay here over the festive season bought an added touch of wonderful memories especially considering it was also where I met my husband :)
Paddy was responsive from the get-go in which we were extremely grateful for as our trip to NZ was a last minute decision and booked literally a few days prior to c/in. David who was the emergency contact was also very responsive in getting back to us as we hadn't received the carpark swipe in the envelope at the time of c/in. David resolved this immediately and the rest was a breeze.
We absolutely LOVED our stay here! Thank you Paddy, David and staff at Heritage Hotel. We look forward to staying with you again.
Happy New Year!