I loved staying here! The house is outside Queenstown proper in Kelvin Heights, which is a quiet residential area. They have a walking track very close to their house, as well as a bus stop to help you get around if you dont have a car. If you do have a car, they have parking in their driveway a bit back from the road so it's very safe and secure. The house itself is lovely, with comfy beds and a nice bit of space upstairs, and a beast TV in a spacious sitting room, a nice kitchen, and a nice shower downstairs. It was plenty of space for my group of 3, and would work fine for a family of 4. They also provided a handy book filled with directions on how to work everything in the house, and suggestions of places to go. I'd suggest you make use of their local knowledge, as we certainly did! They really made our time in Queenstown great, and I would highly recommend staying with them.