Nanette was very kind to pick me up from the bus station which was so helpful. The place is large with lots of guest rooms and the bathrooms are modern, stylish and clean with towels provided. A lovely breakfast spread is provided and you can do laundry which I found really useful. It’s a 30 minute walk into town and the lake so it’s a good base for exploring Taupo. Would definitely recommend if you want to stay in a comfortable family environment with lovely hosts!