For the most part, our stay here was very good. The biggest problem was the pans in the kitchen were so scratched they weren't usable - the nonstick coating was peeling, which is unsafe for eating. Our other annoyance was that both showers didn't have enough water pressure when on 'hot'. With cold water, there is no issue at all. Also, do be aware you need to take your trash with you and the refuse station is only open 4 days a week (it did not coincide with when we left, so we had to drag rubbish all the way to Rotorua). Overall, these are only minor issues but since there are so many places to stay in the area I probably wouldn't return.