Phil was there to greet us at the door and was extremely welcoming. He offered to make us a sandwich, but my mate and I didn't was to be a bother and grabbed a pizza instead. We had a cup of tea with him, chatted for awhile, and played with their cute dog before heading off to bed. We had our own little guest house (you could call it) with a little living room, kettle, tea, muesli, sugar, milk, etc. Great wifi from out back where our room was. The bed was extremely comfy and we didn't want to get up in the morning. We were able to meet Lee-Anne the next morning as well and her and Phil made us feel right at home. They made us a delicious breakfast and we had some good laughs before heading off to the glowworm caves. Convenient location to restaurants and food, peaceful, very cozy, amazing price. They sent us off full, happy, and with some oranges we picked fresh from their tree. Great hosts and people, also have a cute dog and kitties (outdoors mostly). I would highly recommend staying here!