I have given a bad review even though we actually never saw this property or met the host. The reservation was made in error (wrong location) and although I understand the host keeping one night's fee, I think it was most unfair to keep both night's fees
If the property was as busy as I was told that it was, then surely someone would have been grateful to discover that the second night was then available. Instead we lost ALL our money...m hence the bad review. Although she has great reviews and could be a very nice person, I did not think the host was fair in this particular case.