Lauren and Sam's place was phenomenal. From start to finish, it was obvious that they cared about the travel experience. They were exceptionally communicative and left thoughtful touches everywhere: chocolate bars, great lotions and soaps, and even a delicious bottle of wine. Throughout our stay they were accessible and helpful, setting us up with laundry and providing tailored recommendations based on what we wanted to get out of Rotorua. We even got to paddle board the lake before heading to the airport on the day of our departure. Many thanks!