What a wonderful experience. The place has everything you need! It is very cozy, the weather was cool outside but we were warm inside. The view from the balcony is amazing. The bed is very comfortable. DeArna was a lovely host, she met us at the door, we had a nice chat and it showed that she really cared about us having a nice time in Kaikoura. We definitely recommend The Phoenix Palm to anyone travelling to Kaikoura.