I had hiked the Tongariro Crossing the day I stayed with them and wasn't able to arrive until late at night, exhausted and despartelty needing dinner. They quickly gave me a great recommendation and welcomed me back from dinner with great conversation and teal. Kate and Alex were overall both fantastic hosts. The bedroom and bathroom were incredible and they even provided continental breakfast and lots of tips for my trip into Rotorua the next morning. Loved it!