I had a great experience staying with Graeme and Tama. You couldn't ask for a better location as you will be able to walk almost anywhere. The apartment has a cool, antiques vibe with the brick and old vault from the bank. The room that I stayed in has no windows, but I found it nice for sleeping. Besides, Rotorua has way too much to do, you won't be there at all. You need at least 5 nights to see even a fraction of it.
Overall, a great exerience, great value, great location in a great town, and most of all lovely gentlemen for hosts. Would recommend!