The views from the apartment were absolutely stunning! Worth staying here for that alone. Communication with Brian was great and he was very responsive. The key pickup/dropoff was at the BP station right next to the airport. Since we were flying in/out, this wasn't a problem at all. If you were driving in, it is a little bit of if the way, but not bad, maybe 10 minutes. The street going up to the apartment is very, very steep. Luckily we had a car and didn't have to walk it. You can view it on Google maps street view, if you want to. A covered parking spot is available and our small rental car fit snugly. I recommend backing out of the driveway to avoid scraping your front fender and do so carefully while watching for cars coming around the corner. The apartment was clean and had everything we needed to cook, clean, and do laundry. The bed was firm (how I like it) and comfortable. There were plenty of extra blankets if you need them. The heater/AC were great to have, as well as the towel heater. The room was on the smaller side, but completely adequate for my wife and I. Brian also kindly offered us a late check-out because no one was staying there the next night. The apartment was a perfect base for our time in Queenstown and we would definitely stay here again.