We found the listing to be misleading and deceiving as it states that there is a sauna and indoor swimming pool available in the complex that is to be used by the guests. However these statements on the listing are not guaranteed. We were extremely disappointed when we observed that the sauna was out of order, with that being a service we paid for. The host was unapologetical and unhelpful when we called her about the issue. She spoke over us, raised her voice and did not show empathy.