Todd was around when we arrived at the accommodation. Was also considerate to ready the hot spa before our arrival so that we can get straight into it. Overall a comfortable stay with no issues. Great location as well close to the town centre at Lake Taupo. Single bed is in the living room and not a separate room. But not an issue as Todd was not at the living area at night and easy to catch a good night's sleep. Got to wake up to a view of Lake Taupo too!