This is a great option for anyone travelling to Taupo. Even though the owners live upstairs, you have a sense of complete privacy. We stayed in winter and the heat pump was on when we got there and the whole flat was toasty warm. The flat is well-located and exactly as described. It was also wonderful to be able to bring our little dog and there was a bowl, towel and doggy bags left for us. A very comfortable stay at a great price so I highly recommend.