Unfortunately we didn’t get to meet Gayle due to busy schedules that didn’t cross over. Having said that, we communicated by text and it was extremely easy. The place was actually better than the photos. It was extremely warm, and comfortable, with a great shower. For us, the bonus was Poppy the cat. We were more than happy to unlock the cat door and receive regular visits. She’s just interested in getting a pat rather than obeying rules to stay out of the Air BnB! Such a nice place to stay and we will definitely book again.