My family of 2 adults and 2 children stayed in Helen's apartment for a few days while exploring Rotorua. It was a great location for us as near mountain bike park, close to city and shops, and close to other main tourist attractions. It was also in a quiet residential area. Helen was very welcoming and more than happy to provide tourist tips, answer all our questions, and address any issues that arose. She was very easy to communicate with during enquiry, booking, and leading up to, and during, our stay there.
The apartment was very clean, comfortable and nicely decorated. Beds very comfortable. There was plenty of room, a nice lounge area, pretty garden, and a kitchenette to make meals. Washing machine was useful. A bowl of fruit, some milk and pantry basics were also a lovely touch.
Would not hesitate to return or recommend to others - very positive experience with lovely host.