Pauline was very friendly and inviting. She offered to and followed through with making the bookings for the Tongariro Crossing shuttle, which was a huge help to us as we arrived late the evening before the hike. She met us upon our arrival and showed us around the cabin. She had fresh water, coffee, teas and even gave us smoked trout! The cabin was basic but functional and yes, near the highway, but it did not keep us awake. The location is perfect for doing the Tongariro Crossing or hikes in that area.