We had a great time here, Jo and Rob are excellent prompt communicators and are excellent hosts. They went out of their way to bring out toys our 8 year old could play with and also spent time telling us good places to go in Raglan. The unit is clean and tidy and is a good size for a family of 3 or a couple. Lovely sunny deck and having the cutest bunnies close by is an added bonus! While the unit is on the owners property Jo and Rob are available for assistance or a friendly chat but you can be assured of privacy too.