We had arrived in Auckland from an overseas early morning flight. Once in town we called Patrick and he met us while walking his dogs and took us along the short walk to his apartment which we instantly loved. It was everything as advertised. We should add that Patrick let us in early but had the place been in use would have stored our bags elsewhere. In other words he could not have been more helpful. Once there we had no trouble contacting Patrick, as he always replied promptly to our emails. This was our first experience with Airbnb and it has been a very positive one.