We were made to feel very welcome and Jodie was very prompt in responding to email queries and providing advice. Everything was exactly as described. The location was great - a quiet neighbourhood - with a patio seating area that enjoyed wonderful views over the lake and mountains. If I had been travelling with a tennis playing friend, I would definitely have used the tennis court which would have been fun! Jodie provided lots of useful information about Queenstown that helped us make the most of our short visit.