Lovely host/staff. Very quick communication. Immediate action to assist in improving wifi speed. Interim options given, very quick and accomodating. As a woman, from a small town I perceived safety issues- just a vibe based on building layout For example the basement kitchen was dark and appeared to have one entry point. The hallway to the toilets on Level 3 appeared to be accessible to everyone in the building via the lift and stairs. If this were restricted through the installation of doors with swipe card access- these areas would feel more secure. In the end it was my own prejudice toward other guests, despite very little interaction and no incidences with them that I experienced a high level anxiety. The room itself was exceptionally clean, modern, freshly painted with clean towels. I loved how dark the room was without windows, very quiet- possible to sleep all day if you needed to.