Manita & Edwin's place is a pleasant, welcoming home. The bed was super comfortable and warm (much better than mine back in Auckland) There are lots of personal touches & thoughtful organisation for guests, such as: decorative coverings for the bed, soap,shampoo & conditioner dispenser, labeled cupboards in the kitchen and individual storage in the fridge etc. There are plenty of useful brochures & information about activities in Rotorua & the wider area. Manita was friendly and helpful and willing to take time out to talk and make us feel at home. She even texted to let us know about the Thursday evening food market downtown. I would definitely recommend you check it out!