We had booked for five days, and cancelled first night. Listing should include a full description on danger and limitations on access, tight park and steep/slippery slope. Owner informed us on arrival of certain prior damages to property, hope all will be fixed before the next guest’s arrival.
Given the difficulties we encountered, we asked Team EJ for a refund, said we would be willing to pay a reasonable amount for the one night we had no choice but to stay.
Team EJ the sent a rather strange offer of a “change request” to increase the price of a single night to equal same amount as five nights, yet reduce our stay to one night. This was not only unhelpful but rather soured us on Team EJ - it appeared Team EJ were willing to take 100% payment for only one night’s stay, leaving us with no solution. This did not seem fair and reasonable. We did not accept this change request.