The apartment has a great view of the lake and snow mountains, clean and comfortable and has everything we needed.
However, the host (a management company called Distinctive NZ) failed to inform us of a delay with their cleaners after confirming to us the apartment would be ready for check in at 3pm multiple times. We ended up waiting in our car with a toddler until 4pm (as we were told they would be done "soon"), and missed a jet boat tour.
This could have been easily avoided if the host was more proactive in their communications. The host was unapologetic of the inconvenience and instead asked us to be understanding as they had a busy day (we would have happily rearranged our tour times and checked in at a later time if we were properly informed).