Dennis was very helpful in drying my washing and bringing it to the unit, as it started pouring with rain, and I couldn't manage the steps from the laundry in the rain. Also, he was proactive in asking me if I needed help when the dramatic Auckland flood happened on the last night of my stay - not that the building flooded, it was perfectly dry inside, but it sure was wet outside!
My reservation about the accommodation was that I hadn't realised that the only place to wash dishes would be in the hand basin in the bathroom.