We didn’t meet Megan but her manager Leanne was great in helping us with a few glitches. Be aware you have to pay another $18 per person for linen. The house was in a great spot for us as we were there for a wedding and our daughter lives in that street, you can walk to the beach and the shops are a 4 minute drive. We enjoyed sitting on the deck and having a chat in the evening. The house is lovely but the owners need to attend to a few maintenance issues