A very disappointing stay!
Unfortunately our experience at this property was not great. The internet was not working properly on arrival and was not sorted out for the duration of our 9 days stay. This meant that the television did not work most of the time and we were unable to keep in contact with friends and family due to the intermittent and almost non-existent service. The assistance provided to rectify this issue was woefully lacking and the cleanliness was way below expected standards as the listing states professionally cleaned. As we did not notice all the cleanliness issues immediately the help team then questioned whether they were genuine which I can assure they were with dirt under the furniture and crockery not being clean and ready for use. There were also noise issues from the flat above which sadly were completely dismissed. Having only just arrived in NZ this made the start of our tour here very disappointing especially as we were unable to deal with the host directly due to it being managed by a support team not the host as implied in the listing details. Would we recommend you stay here...No. Would we stay here again...absolutely not.