I would have loved to give a positive review. But I can't let any potential renter's choose Karens place without letting them know what happened to us.
No keys were provided for our room. After bringing this up, she assured us they were there, look for 2 minutes. Then told us to leave the door to the outside unlocked, and get in through there. It turns out that if that door is closed, it locks.
Long story short, me and my family found our selves locked out at 10pm at night. We finally Managed ro get in, through no help of Karen, only to find the key that was provided, did not open the second room. So we only had one room for a family of four.
Our bags were in that room, and I had to call a locksmith to get in the next morning at my expense. The communication through from Karen has been less than poor. I used to message feature to request a refund, and offered to pay for only one room and half the locksmith cost. Karen refuses to communicate at all.
Beware