Superb communication. Ann and her team are very responsive and they solve problems very quickly. Location of the house is in a nice cul-de-sac with an easy 7 mins drive down to Queenstown downtown. Uber and taxi are also available. It takes about 27 mins walk downhill to downtown. The view of the house is truly remarkable. Overall good amenities in the house. I have been to many AirBnB houses with a jacuzzi and Ann’s house, hands down, has the best jacuzzi!