Like another reviewer, we too, drove up the hairpin driveway directly across from the hotel. Luckily, there was no one at home to become alarmed that we were lurking around their home with flashlights looking for the white line. Once we realized our error, we drove out and down to the next driveway where we found the apartment and the white line without issue. Although we never met Todd, the instructions he had emailed us for getting into the apartment were easy to follow. The apartment was clean and spacious. In an email, Todd had asked if we wanted him to fill the thermal pool for us. Since we completed the Tongariro alpine crossing that day, we said yes. Unfortunately, when we arrived, the pool was not full and did not look very inviting. The next morning, the only thing we found for breakfast was cereal and bread spreads, but no bread. Our stay here was not bad, but like the thermal pool, was not inviting. we did not feel very comfortable here. We did however, thoroughly enjoy the view of the lake. We would not try to discourage people from staying here, but we would not give it the same high praise we have given to other places we have stayed at in New Zealand.