You never get to meet the hosts which is fine, but the front desk is not like it is pictured. Clogged full of marketing flyers and what seemed to be college kids operating the front desk were not very helpful and seemed annoyed of taking their time when trying to check in. Elevator worked when it wanted to. Took about 5 minutes for the door the shut the first time and it kept auto selecting the 2nd floor which the tenants who live there were aware of.