The house was charming, large, and looks great on the photos - however, on turning up our first impressions were not too good. We understand it was operating during a partial Auckland lockdown, however, the property grounds looked deserted with an overgrown lawn and driveway. On entering the house, it was dark and gloomy and we were instantly walking through cobwebs. The house was aesthetically clean, but with the musty smell and cobwebs and dust in places it felt like it had been deserted for months. The house has lots of potential, but there were no personal touches that one would expect in an Airbnb, especially one in this price bracket. There are hooks all over the walls where artwork/photos once were, but no more. In terms of comfort, again, nothing to write home about - small bed in the main bedroom and the place is hot, no ceiling fans/cooling. We requested to cut out 2-night stay short and made sure to leave the house as we found it leaving well prior to checkout, however, the hosts declined our request. We left nonetheless. I have never written an average review on Airbnb and am very understanding of people opening their homes for us, but in this case, it seems that this is an operation that 'manages' peoples home for them, but ultimately misses the opportunity to provide the personal touches that are synonymous with most Airbnb experiences. With a bit of care, this place could be amazing - just not on our visit.