Highly recommend staying at Isobel's place. Very clean and large room and bathroom. The heater and our electric blankets were already on when we arrived at 6. Isobel even provided snugly dressing gowns and bed socks which my friend and I loved! There is access to the washing machine and line. Isobel very kindly brought in our two loads of washing and finished drying them for us as we stayed during winter. Lovely continental breakfast every morning with spectacular views of farm lands and the lake. Both Isobel and Campbell knew a lot about the Rotorua area and were very happy to pass on their knowledge. Cannot recommend staying here enough :)