The walls are super thin that you can hear everything from upstairs and living room. There is a new baby upstairs that cries all the time and the people sound like they are stomping around. This was not mentioned at all. God forbid you say anything about it though because Michael will gaslight you saying “if you are noise sensitive, stay at 5 star hotel” and that the noises are “normal neighbour noises”. Never had an issue with noise like this in other Airbnbs. The room in itself is ok, pillows are not for me, but the bathroom was disgusting. There is black marks/soap scum and or mould in the shower. The listing was stated to have an “Enhanced Clean”. I had to reduce my stay and find somewhere else because I could not sleep, I asked Michael and he said it was fine. When I was leaving I was not very happy with my stay and asked for a partial refund, Michael became very aggressive and would not work this out with me saying I’m trying to scam him out of a free stay. Not sure if he understands what partial means but I was also happy to negotiate with him but he didn’t even acknowledge that, instead just harassing me over text. I do hope Michael takes this feedback, and improves on this. I know Michael is not a bad guy, this was just a bad experience overall. All good next time.