Excellent communication. Very nice host and clear directions. We had a good stay but the space is a bit awkward with the second bedroom down the hall, so we never used it (as we had a baby and wanted to be able to hear him).
A good base for FJG, at about 5 minute drive from the village. Didn't have any problems with check in. Price a little higher than most Air BNB in NZ, but there are limited accommodation choices in FJG.