Sheila was great - quick to respond and answer questions. The house was in a great location, right by the Redwoods. Easy to get to nearby locations. The unit is a separate basement unit, accessible via an outdoor sliding door. We didn’t see the people in the house at all, we had a place to park, and the home was pristinely clean. Though as a downstairs unit, we could hear people upstairs talking at times, but it wasn’t an issue for us because we mainly just slept there. Overall, great stay in a cute neighborhood