Our hosts were away on holidays during our stay so we didn't have the chance to meet them, however Sarah was extremely helpful and prompt in responding to enquiries and was happy to provide tips and advice about the area. She also regularly checked in with us to make sure we had everything we needed.
The studio was lovely, quiet and clean. Our hosts provided breakfast. The location is great, 15 minutes from the city centre and very close to a shopping centre where we were able to buy groceries. The wifi worked with no issues. We would absolutely stay here again if we have the opportunity to come back to Auckland. 5 stars!