Our stay at Michael's place was okay, however there were a few of things that let us down, however I will start with the positives. The space was very clean and tidy and centrally located in Hamilton. Communication with Alan was a huge plus for us, he was excellent to deal with and very accommodating when issues arose, his communication was spot on and he was quick to respond, I can't thank him enough for his help.
One of the main reasons for us booking this airbnb was the ability to park 2 vehicles on site, which I did confirm with the host prior to booking, however a few days before arriving we were told we would only be able to access once parking space due to some council changes, not something that the host could control however I would have looked for other options had I known earlier, but by this stage it was too late to cancel.
When we checked in there were a few things that I thought could use some TLC, the bathroom lights were on the blink (however once raised, Alan did sort out getting this fixed as soon as he could, even organising an electrician to fix the problem). The washing machine was also broken (however once again, Alan came to the rescue by organising laundry for us).
Overall the stay was more than fine, however I think a little TLC is needed to make it a fantastic stay.