We LOVED our stay at the Rock Retreat. Biddy and Rich were so helpful, but unfortunately we didn't get to meet them. However, they sent me tons of info about the area and offered advice and help for booking activities and things. They even booked a dinner reservation for us when I asked for suggestions. We were only at the Rock Retreat for one night as we were passing through, but definitely wish we could've stayed longer. One more thing... the views are stunning. Absolutely stunning.