Nice Enough.
Hanmer Holiday Homes Lochiel Drive apartment is cosy, comfortable and convenient to the attractions in Hanmer Springs. The interiors are attractive and stylish, and all appliances and equipment are in good order.
Still, for the price, this accomodation lacks some important touches.
Firstly, while the apartment is set in a beautiful environment, among attractive homes, the exteriors look a bit worn out. The rear deck is a magnificent space set in a manicured and interesting garden, yet rather than feeling welcome to enjoy it the deck furniture was mostly packed up and looking dusty during our visit. The apartment’s front door is adjacent to the clothes line and a variety of rubbish bins, creating a poor first impression.
The bedding is comfortable and extra pillows and blankets are available, but were found crumpled unattractively in various cupboards, creating a jumble sale feel. Plenty of high quality glasses, crockery and cutlery was supplied but the kitchen, while not advertised to be of the gourmet kind, was cramped and hard to use. Kitchen essentials were not expected however recently used but empty tea, coffee, sugar, salt, pepper and oil containers cluttered the limited shelf space. All this spoke of former hospitality, now faded, and saying “we don’t care any more.”
Communication with the managing agency was prompt and professional, but mainly via automatic sounding texts and emails. Our only direct contact with a representative, seeking assistance, was professional but not friendly or especially obliging. We weren’t really made to feel welcome.
If you are visiting Hanmer Springs with everything you need you’ll be fine. If your expecting value for the money you’re spending and hoping for thoughtful or personal touches you’ll be a bit disappointed here.