The place was warm when we arrived. It's close to the Te Ara Ahi bike trail so great if you plan to Mountain Bike. You are greeted by their friendly cats. While there are no cook top or oven, the kitchen is otherwise functional with a tub for washing dishes, and crockery and cutlery. Towels are soft, and old style shower head gives plenty of hot water. Very close to Whakarewarewa, so really handy to those attractions, but can get some of Rotorua smells into the house - but that is to be expected.