Hi there,
A little bit hard to communicate with the owner. Sometimes just a bit rude over txt msgs
The one request we have sent before we book “to use the spa on Saturday.”
We had a discussion on Saturday morning about us not closing the Spa on Friday night
We accepted that and apologies for that(chat was at 9a.m)
All day we were thinking we all good and can comeback and jump in a spa (Saturday night as we requested) but at 8:30 p.m. we’ve got text , sorry the spa is not available. Screenshot been attached to Airbnb support team
We had a proper chat on Sunday morning.
they said they didn’t feel safe to let us use the spa after we didn’t close it the other night.
However, if they present it at the morning (first time we spoke) we would totally understand that, but not at the last minute before we want to go in.
At 8:30 p.m Saturday, what we suppose to do? Just sit in your room and watch your stuff in wardrobe or not wiped dusty blinds ? !🤣
Their house, their rules. But if you decide something don’t leave till the last minute and notify people so they can plan something else.
In my opinion overpriced place for what it is.
Lovely dog though 🐶
Thanks