Chloe,Andy and the kids are a really nice family. We felt like home from the really beginning.The place is really clean,quiet and it has everything you need. We stayed a whole week. It is a great place to explore the Redwood Forest and Rotoruas nice surroundings the lakes like Blue Lake...If you have any questions Chloe will help you. We could even use the washing machine which was great! I would definatly recommend this place and if I'll get the chance come back again someday!