We had an extremely enjoyable stay here. Perfect for a family of four (me, my girlfriend and my parents). First of all, Susan was extremely helpful and responsive with her communication giving us plenty of detailed instructions regarding check-in and using the apartment. The place was absolutely spotless, so clean with very modern and stylish decor and furnishings. Loved the bathroom which was beautiful with a really great shower. Beds were super comfortable and we loved the open kitchen and lounge area, fully equipped and a great place to relax on the big L-shaped sofa in front of the TV after busy days out and about in Rotorua, with plenty to do and see within walking distance of the accommodation. Thanks so much!