Ai's place is in a great location in central Auckland and is clean and tidy with everything you need. She was very happy to accomodate my arrival time which changed a few times due to work commitments and she allowed us a late check out which was much appreciated. Her communication was fast and friendly. Ai is very particular and goes to great lengths to explain everything in detail. I felt that she was a little over the top at explaining things. I was quite appalled to receive communication the day after check in asking if my partner was a smoker . Ai and I had already clearly established that the deck and apartment were smoke free but I was asked to explain the non smoking policy to my partner and was told we would be fined if we did smoke. This was inappropriate, given that we had already discussed it in person.