The owner of this Airbnb allowed us early entry, communication was good and response fast. The cottage is a tiny stylish oasis in the town centre, loved that the tram passes the gate. Unfortunately we only stayed 2 hours because there was a problem with internet that could not be fixed during our stay, (something that was very important to us). The owner immediately refunded our payment for which we were very grateful. So besides being a lovely comfortable clean little oasis in a great position the owners are particularly nice to deal with should you have a problem. Highly recommend this Airbnb.