Our extended family stayed here for five nights. The property was a great size and layout and we loved using the pool and spa. However, the house and pool were quite rundown and not particularly clean on arrival - spiders in the bedroom, a cockroach in the kitchen cupboard, dirty socks/rubbish/debris under the couches, ants in the kitchen. There was no mention in the ad or through correspondence from the host with house instructions that we had to provide our own linen so we turned up without anything. We contacted the host and they gave us instructions on where to find linen but it was old, mismatched, some stained, incomplete (bottom sheets only), and we had to make beds up ourselves and then wash all the linen before checkout. Basic amenities such as hand wash/soap wasn’t provided in all the bathrooms. One of the showers didn’t work, nor did the bath plug so the entire family had to use the en-suite shower. In the photos there were bunk beds and in person they were not there (only 1 single bed in that room). The ad says it comfortably sleeps eight, but there were only enough beds for seven. The only mention of the cat was in the house rules not in the ad itself, so this should be more upfront and transparent. The ad mentioned the property had a trampoline which was not on site. Overall, the property size, layout and location was great, but after taking all the above things into account, it was below expectations given the nightly rate of $500.