Communication was great, and Sue was flexible with our arrival time. The bnb was cozy, clean, and well-equipped with tea, coffee, even hot chocolate. We watched some TV from bed with the nice warm heater on. The shower and bathroom were clean and had nice hot water. Bed was comfortable. Wifi connection not found by my Apple iPhone but my boyfriend's Samsung worked fine. We have run into that problem at other places in NZ- maybe it is my phone. Sue invited us to see her lambs- so cute! We had privacy but also hospitality and we could not have been happier. Sue is very kind and was a great host and we would absolutely stay again next time we are in NZ! Thank you Sue! Great spot- highly recommended!