Nice house but there were several issues. We had sporadic hot water the first night and then stone cold water for showers the next night. The dishwasher was not working and the oven was dirty . There were also no clear instructions about rubbish removal / so we had to take our rubbish home with us. We paid over $1300 dollars for two nights- for a long awaited family holiday - we were not expecting not to have basic amenities like hot water and no dishwasher- which impacted on our family time. Bachcare offered a refund of $40 which is an absolute joke. Apparently the owners did not feel comfortable about any further compensation./ stating that other people haven’t had this problem . Bachcares response was that I should have contacted the property manager while we were there. We were only there for two nights- the hot water was sporadic the first night and we thought it would come right. Extremely disappointing - I only wish I had read the Bachcare reviews before I booked. Never again