Stefan was very responsive and tried to be as accommodating as possible. although i eventually was not able to check-in early as the tenant before me extendes their stay, check-in was easy enough. it would have been helpful if I was able to store my luggage at the apartment before the check-in rather than pay separately for a storage space nearby. the location of the flat is perfect for a short stay. For longer stays I would've liked to have more paper towels, amenities like tissues, to make the stay more comfortable, especially during community quarantine where it was not possible for me to leave the apartment and get supplies. there were however plenty of towels, really great shampoo/conditioners provided for the stay.