This was so disappointing! I had to cancel the booking as the place was booked on the same day of check in but my request got declined because Andy needs 24hr prior notice it was cancelled right after the viewing how could someone give 24hr prior notice on top of it place has strange odour nothing was clean all of the mattress didn’t has any sheets on! how could someone even think of staying after viewing at least this needs to be honest listing if you want to stay in business. This policies are completely bullshit! Airbnb if you want to ripoff people please let it be otherwise please do something about it everyone in nz is hardworking people work there arse off to earn money and they get rip off by cheap policy tricks this is completely unacceptable first i had to pay the cleaning or service fee whatever you wanna name it for nothing now i have to forget about my actual money which was paid for staying in there which i obviously did not! I feel so gutted by this even in place like NZ! Also Andy (the host) advised us to do the cancellation through AirBnb he would’ve been honest on that time. This is ridiculous!! DO NOT BOOK THIS PLACE!