Disappointing in that we had a major issue with the lifts.
The lifts in Shed 20 we’re out of commission and the alternative service elevators were unkempt and some distance from the apartment, particularly if you have heavy luggage.
Had we been informed of these circumstances before booking, we would not have booked a fourth floor apartment. The Team must have known about this situation well in advance of our booking and it would be disingenuous of them to deny it.
Pauline and Alexander.