To properly rate Richard's hospitality would require a new category of Super Hosts. We have had many great hosts but Richard has surpassed them all. He is super nice, accommodating, attentive and warm. Due to bad weather we couldn't do our planned Tongariro hike but he recommended great alternatives. His breakfast and coffee are also top notch and he did a great job of making sure we connected with the other guests and great conversations developed. We felt very comfortable and would come back anytime. Absolute recommendation!