When we arrived it was smooth to access the house. Cleanliness was not up to a basic standard, master toilet not cleaned, splash back in the second bathroom still had toothpaste splatter and our toddler kept finding gold confetti which was a choking hazard for her and our baby. Seemed like only a basic spot clean was done.
Each bathroom only had a half roll of toilet paper which disappeared within 24 hours with 6 adults staying there. I didn’t expect to have to buy toilet paper or body soap as I would assume when paying a premium they would be there (the body soap in the master bedroom was empty). Then I was surprised to be told we only had one towel each for the week and to wash them ourselves during our weeks stay.
I booked this accommodation because of the location and spa. The spa didn’t work the whole week which was so disappointing as this was one of the things we had planned on having during our stay.
Then as we were cleaning up on our last day at the house the dishwasher leaked and our 2 year old daughter slipped on the tiles and smashed her head.
Next time I come to Auckland I’ll save some money and stay in a hotel.