Heating was hard to manage but bearable. Likewise, the road noise was disturbing for one bedroom and tolerable. However, one of the bedrooms had a major leak and couldn’t be used at all, there were significant numbers of cockroaches (and they weren’t small), and general cleanliness left a lot to be desired. I have written a full briefing to property manager’s Inn List and don’t believe I am complaining unnecessarily. Despite this, we all got on with it and enjoyed our stay in Rotorua.