While I wouldn't say it's a 5-star stay it's a good stay, Mark was good at responding and we didn't really need to contact him during our stay. The main door key lock didn't work so we had to use the spare one, which also was at the property. There is student housing around the flats do be prepared for noisy partying if you come over a weekend. Bathroom was the biggest let down for me as the pretty window is almost completely obscured by a dryer, toilet is way too close to the shower for a comfortable sitting whilst doing your business. We didn't really use the washer, dryer or the kitchen more to store some food items so I can't comment on those. The TV has a line of broken pixles towards the bottom but it wasn't massively noticable. It is really close to the main hub of Wellington however and is a decent stay.