The serenity and that view. The flat gets the best view of the property unlike most bnbs. The host lives next door but we never heard or were disturbed by them. The most you will hear are birds and maybe a cow in the distance, no neighbours or traffic. The living room is large, bright, has an incredible view from two sides, and is just immediately comfortable.
Phil is super friendly and gave us lots of tips on what to do. Dont worry about the distance to Rotorua, the drive is 15 minutes with little traffic.
The flat could be a bit cleaner but overall this would still be my go-to accommodation for a Rotorua trip.