After we arrived at the apartment I wrote to Aaron, here is an abbreviated copy of my email;
The apartment is nothing like the photos.
I think you should check your cleaners as they aren't doing a very good job. The toilet was not clean, the toaster is full of crumbs and lots of sticky surfaces in the kitchen. The carpets are dirty.
There is only one teaspoon and I had to wash things before I used them. The freezer is full of ice and there are empty packets of stuff in cupboards. The dryer filter was completely packed with lint .We are not serial complainers at all, it just seems a lot to pay when it is run down and not particularly clean.
Aaron replied;
It is a public holiday period. The apartment had to be changed due to a breakage by a guest from Boxing Day that can’t be repaired. It is not run down. The cleaners are obviously useless. The charge is set by Airbnb not me.
Also There were 4 teaspoons there 2 days ago so welcome to the world of guest theft.
No recommendation from me.