This apartment is well situated for exploring Auckland and is well appointed for a comfortable stay. You'll get some city views from the 7th floor, but note that being in an urban area means some noise is expected.
Unfortunately, we experienced some issues with communication from Urban Butler. Despite requesting updates on the elevator repair, we didn't receive any. Fortunately, a helpful tenant informed us of an alternative. We also reported a broken dryer twice, but it was not fixed during our 9-night stay.
It's important to note that the lockbox code and house manual are only available as a link to a drive. At check-out, we had trouble accessing the document and requested the code through airbnb messaging, but didn't receive a reply.
Overall, we've had two stays with Urban Butler in great locations, but for the price point, their customer service needs improvement.