Charleen was very good to deal with. This apartment was very comfortable, central and compact but good for 2 people, not sure about having 4 people in this apartment, unless you were using the apartment just to sleep. Everything that you need was in this apartment - well equipped. We were very impressed at the amount of pantry supplies that were available for people to use. Plenty of dishes and utensils. There was cold drinks left in fridge to use for us which was very welcoming. It didn't have air conditioning, but we didn't need it being October.