Honor was exceptional in taking time during her work hrs to provide assistance to me. Later, I felt a bit clumsy and intrusive to ask simple questions by phone during Honor's work time; however, she never made me feel uncomfortable or needy. I arrived in late evening and Honor invited me to dinner with her and her wonderful husband, Andy. Honor and Andy are the sweetest, nicest folks who have traveled many places. They can provide alot of suggestions of what/where to go in New Zealand. There are two separate rooms downstairs w/ private access and shared bathroom; however, I was the only guest and enjoyed the space all to myself! This is a very good value for Queenstown. Thank you Honor for your warm and generous hospitality.