Karen and James were very accommodating in making my arrival smooth - I had a late arrival, and they provided a key in a lock box, giving detailed directions on where to find the lock box, and left the lights on for me. When I got to the Sleep Away cottage, I was thrilled! It's situated in their backyard, and has everything you would need. The space was quiet, private, and cosy is the perfect word to describe it. I had a couple of wonderful nights of sleep, and enjoyed the little cereal and tea nook they had left stocked for me. Located in the Mount Victoria neighborhood, it was an easy walk both into town, and up to the Mt Victoria Lookout. I would recommend both the location and the space.