Pearl is a wonderful hostess, bubbly and very friendly. Responds very quickly to enquiries. Found everything to be exactly as advertised. As many others have also said, the bed is amazingly comfortable. Great spot, easy access to bus - practically at the front door, easy (flat) walk into town (about 25-30 mins to the hospital depending on how fast you walk). Would definitely book with Pearl again if coming back to Dunedin.