Everything was great! The layout makes great use of space. We were a family of 5 - including 2 couples so it was great that there were 2.5 bathrooms. We also enjoyed that there was Disney+ and appreciated the treats left for us. We didn't use the other facilities but there is even a little playground for kids. It was hot in the upstairs bedrooms but Joe kindly provided us with a fan on the second night which we were grateful for. These hosts have thought of everything. We had a lovely time and would absolutely recommend it to any families wanting a beautiful, clean and full facility place to stay in Rotorua!