It was easy to organise the check in and good to be shown the various ways to get into the building and the parking. Parking was very easy, and great to have, as not common in inner city airbnb in Auckland. Apartment was very clean and comfortable, with well equipped kitchen. Loved it had both shower and bath. Didn't use the rooftop poolsnd spa but checked it out and it looked good. Was quiet apartment and would recommend it. However, for us, the bed was way, way too soft. I know this is a personal preference but for us as firm bed sleepers it was the one negative for us.