The place was great but the central heating as listed in the amenities were not working. We checked in and only to find out that the two heater in the bedroom were not working. The only heatpump in the living room isn’t strong enough to warm the two bedrooms up, especially when we have to close the bedroom doors to sleep.
I tried to contact Amanda through messages to see what she could do but her advice was simply to turn up the temperature, which wasn’t helpful and no response later and her phone was in voicemail mode. We tried to contact the co-host Aaron by phone and got this situation resolved with Aaron bringing us a Dyson air heater.
There were also inconsistencies between check out time provided on the house handbook and on Airbnb which made us confused when checking out. I’ve accidentally put a opened bottle of drink outside and it got knocked over by the wind, making the glass door and outside wall stained. I’m happy to pay the extra cleaning charge though.