The place is clean, the bed is comfortable, and the bathroom is new and spotless. Contemporary design. Simple but has everything you need to rest. Claudia and Marcus are an amiable and polite couple. They respect your privacy and expect the same from you. It was easy to communicate with them; they were responsive and helpful.
A location is more suitable for travelers with a car, but it is still doable for those who use public transportation. A bus to downtown runs once an hour, so it is better to check out a schedule before stepping out. You can pay 2$ in cash directly to a driver; no need to buy a card. The bus stop in the city is on Man Street (Stop C), which is easy to find (Arrowtown-Arthur Point). It takes around 10 minutes to get to the place.
Uber will be around 27NZD (a total rip-off, in my opinion:).
Overall, I was pleased with the place and recommended it to my friend, who is visiting Queenstown in a few weeks.