Paula is a very pleasant individual, welcoming us when we arrived. The house is a lovely Lockwood, a few streets back from the beach. It's an easy walk to the stunning Hahei Beach, but far enough back in a quiet cul de sac that you don't have to content with all the beach goers.
I have raised a few points with Paula regarding the house and the listing stated, such as:
There is no washing machine supplied and I can now see from other guest comments, there hasn't been for some time. Paula gave us an excuse when we arrived and I got the impression from her comments, it was a temporary glitch and we were just there on the days when there was no machine. As a traveller in many countries, I do specifically book a "whole of property" with "washing machine" so we can refresh our luggage and leave with clean clothes. Had we not just come to Hahei for five days only, but been travelling for longer - I would have been unhappier on this point.
Paula should remove this from her listing - just as she should remove "Continuous access in the listing' because there isn't and no immediate plans to have it from what we gathered. Paula told us we could walk to the General Store (500m down the road) and use theirs! That's not Wifi at the property which my husband and friend both expected so they could do a half day of work.
There was no hair dryer but Paula did bring one when asked.
The BBQ didn't work and when I mentioned it, she said we should have called her ... but when you are standing there wanting to quickly put a meal together ... it's not practical or reasonable to call someone and tell them to "come now" and fix this.
For the value of the listing, I would have hoped/expected there to be some basics like a supply of tea, coffee and sugar and more than two teaspoons but anything beyond the bare basics isn't on offer.
There is another unit on the section and ideally - a clearer description of this should be supplied. It's very close to the master bedroom and we listened to a young child who thankfully wasn't vocal for too long.
If the listing was more accurate and what we booked for is what was supplied, then it would be an issue.