Louise is very helpful to begin with. Early check in was not a problem, eggs and bread in the fridge upon arrival, kids stuff in a basket and chair for the little one. Those kind of things. Good choice of records to spin, too. Lots of light; very bright apartment! Location is excellent; close to cool shops, bars etc. The only thing that could be improved is the fact that bathroom/toilet, washing/drying room and the bedroom are divided by walls that aren’t ceiling high, so you might wake one another when putting on the light or flushing the toilet at night. Minor thing though. Would definitely book again.