Such a unique experience! Carolann was very friendly and did everything she could to make us comfortable. The train is located in the beautiful highlands of Upper Hutt on a lush farm. We loved the fresh local eggs, milk, muesli, jam and peanut butter! Note, as this is an eco stay, the toilet is composting, but does not smell at all and is very clean. It does get cold at night but the heaters, fireplace, heated blanket and feathered duvet more than compensate for this.