Ted had great communication and was very accommodating with extra requests. He allowed early check in so I could drop my luggage off in my room with little notice prior. Easily contactable, an issue with wifi access was also dealt with immediately and Ted did his best to make the stay as comfortable as possible.
The location was perfect, being located in Auckland CBD and walking distance to everything, including public transport, shops and cafes/restaurants.
This is a great stay for the budget conscious traveller looking for a convenient, no-frills place to explore Auckland city from.