Overall the place is fine. Great location. The check in process is a bit odd, which send you down an ally looking for a lockbox. The instructions to find the key are clear, but I would think there's a better way to streamline this process. The bed and pillows aren't comfortable whatsoever. The couch also isn't very comfortable. There's no AC in the unit, so summer days are very hott in the unit because the sun beats on the sliding glass window all day. This also means the only way to cool off is to open the doors, thus sleeping to all the loud noises of Auckland City all night long. Lastly, the curtains don't block much of the sun at all, so prepare to wakeup at sunrise.