Lisa was great to deal with and very responsive with her communication. The apartment was in an idea location for guests wanting to get around Auckland on foot and visit the viaduct area. The apartment is very compact, but has everything you could need. The beds were amazing and we both commented on what a fantastic sleep we had both nights. I think the apartment would be tight for 4 guests but for 2 single girls it was fine. To obtain the key for the apartment you need to pick it up before 12pm, due to a delayed flight we nearly missed this time and it caused some anxiety after a long trip. So just be sure when checking in you can get to the apartment prior to midnight. Otherwise highly recommended.