We arrived at Lyn’s house and found the house was infested with Fleas. Two guests were bitten quite badly. We called Lyn and she explained she had never had fleas before, but she does allow pets in her house so they could have been brought in by the pets. She suggested we buy flea bombs and insect repellent from the store to get rid of the fleas. We did not want to do this, so we asked for a refund so we could leave and find another place to stay. She said she could not offer a full refund. We left and did not stay in her place, and later were able to get a full refund by contacting Airbnb and showing them the photos of the flea bites.