Jo the host was doing her best. The under floor heating was not the best. The ensuite floor was cold. We had to run both fires to keep the house warm. We ran out of hot water everyday which was communicated to Jo who organised a plumber who couldn't find a fault. But we still ran out of hot water after running half of a bath. We had to find other accommodation after the hot water completely failed. The tv had no sound and this was communicated to Jo but no solution offered. For a beautiful home it has a weak heating/water system and tv.