Good directions for arrival. On entering the room it was very cold, we went to turn on the heater but it didn't work as the plug was fused to the multi-box/power point. The fridge door would not close as the freezer had iced up so we had to remove a shelf to allow it to close. The doorstop had come off the wall behind the main entrance also. There was leftover food in the cupboard, which had me think was the room cleaned prior?