Richard's retreat is absolutely spectacular. I can't say enough good things about it. We booked Richard's place last minute after needing to change plans due to weather. He was quick to reply, extremely accommodating, and his retreat is just delightful. We had a lovely time in the spa in the morning. Richard's attention to detail is incredible as well. Simple things like having cooking oil readily available alleviated potential stress. If you're staying in New Plymouth, stay here. You won't regret it.