Described as large luxury apartment. This is not correct, this is similar to student accommodation, not suitable for a lengthy stay.
I found the apartment to be very dirty, strong curry smells in the apartment
Food spillage on the floor in the kitchen,
Kitchen tiles cracked, chipped and broken
All surfaces very dusty
Thick layer of black scum on the shower basin floor.
Cleaner confirmed to me that he had not been there for 2 weeks
I wrote to Tau to complain about this and he did not apologise, instead he sad that it was my fault for wanting to enter the apartment early. I arrived 2 hrs early. I was astonished by his attitude.
Tau had installed an electrical power strip to the side of a cupboard above the cooker, meaning steam enters the exposed electrical sockets, the power strip is connected to an extension lead that connects a few inches above the kitchen sink, exposed to splashing and steam, that lead is then plugged in to another multi socket power strip that just sits on the kitchen sink drainage board, exposed to a lot of water. This is not only illegal to rent out accommodation with un coded wiring, it is incredibly dangerous and likely to kill somebody. I wrote to Tau on my first day, he said he would address it as a matter of urgency. When I left 3 weeks later, the situation had not been addressed, which mean I could not use the kitchen facility as it was very unsafe to do so. I have sent photos to the District Housing Board.
I complained about the apartment being very dirty, instead of apologising and sorting it out, he said it was my fault for wanting to check in a couple of hrs. early, yet I had arranged my check in time with him several days prior. This host has a poor attitude towards his guests, and needs to learn a bit of guest service. I would never stay there again nor recommend him to anybody else. I had a visit form a housing manager called John who apologised for the dirty apartment and electrical wiring and offered me a complimentary cleaning service 1 time per week, each week for my 3 week stay.
Tau had over charged me 4 nights, which he assured me I would receive a refund. I had to ask several times over 2 weeks for the refund, when it came he had deducted another $192.00 cleaning fee, again I was astonished by his audacity, as the cleaning service was offered as complimentary due to the state of the apartment. Tau is untrustworthy and dishonest and without my consent / authorisation he helped himself to $192.00 of my money, along with an unsafe and dirty small apartment.