Absolutely amazing location with great views. The house has ample space for the amount of guests and every room having an ensuite was luxury.
A couple minor issues were that unfortunately the spa was broken upon arrival, the host was generous enough (after I contacted Airbnb) to organise a mobile spa for the duration of our stay. Although it was barley half the size of what was offered when booking the house, I understand that it’s out of her control.
The general condition of the house was very distracting to our stay, paint work missing, mould in majority of the showers, brown stain on one of the blankets air vents partly falling from the ceiling. Things like this could be avoided by a day of fixing up and thorough cleaning instead of booking more guests in. After I mentioned this to air bnb, the host was quick to organising cleaners the next day to rectify these issues.
Unfortunately it took some negotiation to get to cleaners to come in, at first we were just offered (in an angry manner over the phone) to find a new place, which can be a nightmare for 9 people in Queenstown. This isn’t the typical service and friendliness we were expecting after paying over $800 a night.
Once these issues are fixed up, Id be happy to reconsider recommending this airbnb to other users.