Our stay was quite disappointing. There was no remote for either the heat pump or the fireplace, so it was very cold, and there were a few other amenities that were not provided/were uncomfortable. I reached out to Shelley for instructions on heating but didn't receive communication back. Very disappointing considering the value of the property. If these issues were corrected it would have been a lovely stay as it is a beautiful home. Great for a big group like we were.