Louise really goes the extra mile! She met me at my car and helped me with my bags, made sure I had everything I needed, was helpful and friendly and then left me to it! The place was perfect for my working weekend in Dunedin. Louise has thought about every little detail and it shows in the lovely apartment. Milk in the fridge, tea and coffee and even some weetbix and biscuits to go with your tea! A super comfortable bed, toasty heater and all in close proximity to everything I needed in the city. Would definitely stay again. Thanks so much Louise!