Norm comes across as a genuinely good human and checks in with you to ensure you have all that you need. However, the accommodation is NOT what is generally considered to be an "entire apartment" but rather, it is two/three bedrooms, a bathroom and toilet on the upper level of the host's house. If you want kitchen facilities you have to use the kitchen in the host's private residence. Also, there is no separate access. You go through the main door to the house and whilst you are provided with keys to your part of the house, the host has his own key so locking the door is redundant.