This was the worst experience I had with AirBnB ever. The owner is a grumpy woman and racist. I did make a mistake when booking the place as I forgot to add the kids so she asked for extra money and we were very happy to pay. However after taking the money she kept saying unpleasant words, discrimination words knowing we are asian and she is european, she came into the house and chased us out impolitely. We quickly tidied up the place and put everything in order then left. And this was not the worst part. This lady is so bad, she was not happy and tried to harm us, ruin our trip. 40 min after we left, we received a call from Air BNB saying that this lady reported that we stole her phone (How could we do it when normally the owner never keep value stuffs like phone in their places?). We knew that she made up the story to ruin our trip so we came to the police station for the police man to check our cars. When the police man called her number, only after 5 min the lady called him back and said sorry because she has found her phone, someone called her and she found it just under the pillow. We know that she lied and the police man also know that she lied. I could not believe that this kind of thing happened in New Zealand. The owner of the house is really a bad person, tried to harm a good family with kids during the new year trip. However she could not do anything but only ruined her reputation.