I stayed at Diana's apartment for one week. She had great communication and met me for the check-in process. I did not see her around the apartment after this, but she was responsive via text for any needs I had. Note that the room pictured in the listing was not the room that I stayed in. I personally found the bed and one pillow uncomfortable to sleep in, but the bedroom is away from the road with decent curtains so was quiet and dark enough at night, especially for such a central location in Wellington. Internet was sometimes patchy around the flat and bedroom but mostly worked alright.