Our family group stayed in an apartment at Andrea's place aka Plateau Lodge. The 2 bedroom apartment was very clean and freshly decorated, with good kitchen and bathroom facilities. There are a lot of different types of accomodation units at Plateau Lodge, and lots of guests, mostly focussed on the Tongariro crossing or mountain biking, so it wasn't noisy at night. Unfortunately the spa had developed a fault the day before, and couldn't be used. However it was spacious and comfortable and we would stay there again.