Kerstin and her family are lovely and accommodating. They invited me to drive up their (steep) driveway and park right outside my room as a convenience. They were warm and personal, making sure I had everything I needed to be comfortable during my stay. The bed is FABULOUS, so I slept deeply and awoke feeling refreshed in the clean Titirangi air.. ahhhhh : ) Having a washer/dryer was also appreciated when on the road.. highly recommended!