Nicole is a wonderful host and a very understanding host. I can safely say there aren’t many host like her with her generosity and compassion.
We did not have great weather forecast where we were supposed to spend a weekend at her Airbnb with overseas families visiting. She went through above and beyond to offer us a refund even though it was past the dateline stated in the cancellation policy.
We eventually went ahead with the booking because we had so many plans all worked out and with the kids it wasn’t easy to amend and prayed for great weather. Nicole was steadfast and very responsive the entire stage till the morning of the day we were to check in.
We thoroughly enjoyed our stay at your lovely Airbnb!