Mark was a great host who allowed us to check in early and check out late, which we really appreciated. Instructions to the location and accessing the lockbox was clear and timely. Location was great, just a short walk to downtown. Access to in-unit washer and dryer with detergent was very convenient. There's also a drying rack if you don't want to use the dryer. Entrance to the place is narrow, just enough for one person, just something to keep in mind if you have oversized luggage.