THE PROS AND CONS ABOUT APARTMENT 78, LEVEL 5, THE VIADUCT
1.	Communication with the owner was excellent. The owner even emailed me to ask if there was anything he could do after the first night (which I didn’t read until I arrived home).
2.	You collect your key(s) and car park pass from the Luggage Hotel which is a one room place on the ground floor of the Viaduct Shed 23 building, close to where the pedestrian entrance to the apartment is. This experience could only be described as a bit of a shambles. The staff were drinking at the time due to a leaving party in progress. It took them quite a while to find our car park pass and there was some reluctance to give us a second key as they said they don’t like to give it out in case the first key is lost.
3.	We were given written instructions to find the car park but we still found it difficult to find. A simple car park map would have helped. We had a visitor use our car park while we stayed and I gave them a car park map, which I prepared in less than a minute.
4.	The interior of the apartment was clean and tidy but the cleaners had failed to clean the deck area, with cigarette butts and general rubbish being left. The deck also suffers from a water pooling problem, whereby when it rains, the water does not properly drain away, leaving water to pool beside the glass balustrade.
5.	The view from the deck is excellent.
6.	The apartment’s blinds are shocking. We actually had to hang blankets over the blinds in the bedrooms because the blinds did not stop the light from coming in. A major problem if you have children wanting to go to sleep early in the evening and them still wanting to still sleep after sunrise The blinds in the lounge only drop halfway down the windows so the bottom two metres of the lounge window do not have blind coverage. Our children found it difficult to watch T.V. in the late afternoon due to the T.V. screen reflections.
7.	The beds are very comfortable.
8.	There is an issue with controlling the apartment’s temperature in the downstairs bedrooms. The one heat pump is upstairs. In early December, the downstairs bedrooms got up to 27 degrees. Luckily I thought this could be a problem so we brought our own fan with us as the bedrooms do not have ceiling fans.
9.	There were no cleaning sponges and cloths and only one rubbish bag supplied.
10.	There is a large smart T.V.
11.	The wireless internet connection was excellent.
12.	There was a little damage to the apartment. One kitchen drawer is broken and the kitchen counter top is damaged.