This is the first time I write a negative review.
I made a mistake of taking a shower after 10pm on my first night as I didn’t get the chance to read her rules. As my luggage hadn’t arrived due to flight delay, I didn’t have any toothpaste and the one she had provided (I believe she was well-meaning then) had expired. As I tried to wash off the toothpaste from my mouth and tried to find a substitute intending not to disturb her, I made noises and woke her up. She lashed out at me and I said I was sorry and it wouldn’t happen again.
But her rudeness continued and when I tried to have conversations with her, her replies were ‘there is no need to reply’, ‘I never had a guest who didn’t get the feel of the house’.
In the end, she chased me out of her house with a fraudulent claim of house rule violation that I didn’t shut a window when I went out. The rules that she provided me clearly stated ‘at the end of your stay’. Thankfully, after the investigation, AirBnB has fully refunded me.