Tonya was a great host. She contacted me a couple weeks before my trip to ensure that we had the correct number of beds for our group. She reached out a couple days before arriving to NZ to provide to us the instructions on how to access the place. It was very simple to access the place and to find the keys (as described in the instructions. The place is worth the money. It is very close to downtown probably like 5-10minutes walking. The rooms are big and the bathrooms were very clean. The apartment complex is very quiet not noisy at all. We slept perfectly. There are many restaurants around the area and a supermarket less than 2 minutes away (walking). They have a TV with a Netflix account (first time that I see this feature at an Airbnb). The apartment is equipped with a washer and dryer and detergent. The place is cozy and it has an awesome view of the city. The area in which the apartment complex is located is very safe, we walked during the night and we did not have any concern. It is very easy to check out with no difficulties.
Also, I forgot my watch at the apartment after the check out, I quickly contacted Tonya to see the possibility of getting it shipped back to the United States, Tonya was amazing, she investigated the parcel service in less than a day during her own time. She was very honest with the shipping price and she did not charged me extra fees for gas or her time. She was very responsive during this situation and she was always keeping me informed of the current status of my package. I received my watch in a perfect shape in less than 5 days and I am very thankful with her.
I definitely recommend this place. You wont regret it. Honest And Amazing Host.