The main reason we chose this place was because of the advertised availability of a clothes washer. However, since the main house was being rented out as well, we did not have access to the washer. We would have liked to be notified of this ahead of time. It was inconvenient to find and stay at a laundromat while having such a short stay in Rotorua. Didnt get to meet the hosts, but were in touch via text messages and phone. Hosts are very responsive. Its a fun alittle place to stay at because it is quite unique, private, and quiet. Breakfast perks were nice touch and they even got us breakfast food to fit our special dietary needs.