We had a great stay at Ross's place! The apartment was clean and comfortable in an excellent location within walking distance of the CBD, a liquor store, and a dairy.
The balcony was a nice addition and we thoroughly enjoyed the pool, gym, and spa pool though we didn't have enough time to check out the sauna. The room was in great condition but the hotel is in shabby condition in places. It looks as though it needs some thorough maintenance and refurbishments particularly in the lifts and hallways.
We were disappointed that Hector's restaurant (the fine dining restaurant adjoining The Heritage Hotel) is no longer in operation as is the case for a few of my favorite Auckland restaurants since the lockdowns.
We only needed to contact the host once as I could not find the information regarding where to leave the room key after checkout and Fiona responded immediately which was very helpful as we were needing to get on the road asap.
I would stay here again! A