Shocking experience here. Incredibly difficult stay and unhelpful hosts. We weren’t told that this was managed by an outsourced service/business called StayHub and not personal hosts. Meaning you get as little help as possible and no real life host. Extremely misleading. They manage AirBnB host services for property investors. Their “self check in guide” which we are told to use is totally different to the ‘how to get there’ section under Trips. Took 1 hour to check in. The induction cooktop is very difficult to use and the manual was missing!! Useless hosts didn’t know ANYTHING about the apartment, as they’re outsourced agents of course, for multiple property investors. It took us 2 hours to sort it out on our own. Moreover they are now trying to sue us $220 for damages. Insane!! Period blood can be washed out with bleach. Apartment was spotless but not worth the stress from the automated process, suing for damages, and the high price. Taking you to FAIR GO NZ prepare to be roasted.