This is a beautiful, well equipped place. It's wonderful to have a washer and dryer and two bathrooms. The fenced patio is lovely and completely private. It's amazingly quiet. A grocery store, mall, and shops are a short walk away. A bit farther are the Government Hardens, lake, Rotorua Museum, and Kuirau Park. Although we didn't meet James, he was excellent about communicating with me. I highly recommend this place.