The people who worked there were nice. When I told them about the problems they said it would have been okay to call at 10pm.
Other than the following few items it was a very nice place to stay. 1. TV internet disconnected, 2. No laundry detergent, 3 Jacuzzi had scum ring (note they cleaned it the next day) 4 chairs very uncomfortable at the dinner table.
A pleasant surprise was that they had cookies for us in the kitchen. Which was very nice.