Jasmine is a really great host. Great communication, recommended us to rent a car for our trip, and allowed us to drop off our luggage early. There’s amazing amenities such as board games, books, cards, and toiletries available in the room. The cat is really friendly as well. We thoroughly enjoyed our stay there. Really glad the heater is available in the room to keep us warm. Recommended for others to stay here in the future when they visit Rotorua!