Paul was very friendly and was able to meet us when we arrived so we could drop off our bags. The views from the room were lovely and it is only a short walk down the hill into town which was handy. Unfortunately I felt the accommodation was quite pricey in comparison to the standard of the apartment and the people living in the house were very loud and inconsiderate of the air bnb guests staying there, they seemed to congregate right outside the door to our bedroom which was unfortunate. We also didn't get a response to a text and a message sent to Paul regarding the check out process and we accidentally left a couple of items behind which we never heard about it. Queenstown is however a really beautiful place so we were able to spend as much time as possible sight-seeing!