These guys have every detail covered, right down to the chocolate on the pillow upon arrival! Joan and Howard are so welcoming and made us feel right at home. They both gave us advice about where to go and what to do and were happy to have a chat at the end of the day. Clean and comfortable room, robes and towels provided. Brekky was great with fruit, cereal, bread and spreads. The city was a pleasant 10 min walk through a lovely park, can catch the bus back up to their place as it's up a big hill. Highly recommend these guys.