check in times terry was fast to send the check out times which is fine but as for check in cleaners weren’t finish we sat in the lounge while my 2 year old daughter was asleep on me and my son 4years old and partner was walking around 3 cleaners and a host until around 230 while they finish making beds vacuuming moping dishes etc yes I could have waited out somewhere but it was hot my kids are tired 1 asleep and we are not residents in Auckland so no we had no other choice but to sit and wait I was questioned before hand in what time will I arrive I replied 2pm terry replied ok should be ok as check in was 2pm and I paid my stay I will go at check in times. There were stains on the sheets on the Mattress toppers only a inner blanket and a thin blanket provided on both beds with no duvet cover rubbish bin is not good as a whole kitchen is provided and a small bin is provided.also there is a gap big in their elevator so people hold on tight to your phone or keys cause it’s a big gap.