We had an amazing stay here. We arrived in Queenstown early, much earlier then our check in time but they were kind enough to take our bags and put them in our room once the room was ready. Have already recommended this place to family and friends. The whole place is great, we really enjoyed our stay here and enjoyed the spa! Especially when we just wanted to relax for the day. All round amazing place from where it is located down to the bathroom, everything is lovely.