Beautiful location and a very spacious house but we had multiple issues - the cleaning was sub par (black mould in the shower, bugs all over the windowsills etc), full dishwasher of dirty dishes on arrival, no dishwashing powder to use. Household basics aren’t offered - such as soap, coffee/tea, even the microwave didn’t have a plate in it. The washing machine leaked water all through the kitchen and the entrance way - when I contacted Michelle she arranged two hand towels to clean it up which wasn’t suffice (she did however drop off d/washing tablets). There was no mop to use. The washing machine locked our clothes inside so that was tricky - they were also absolutely soaking, so we had to take them home like that. The people staying up above us were banging and dancing until past 1.30am which was challenging. Definitely room for improvement.