Beautiful location and Tim was very friendly and helpful. We didn't have chains for our car so he came down the mountain and picked us up. The only thing which was a real shame which we did not realise until we got there, was that it takes 3-4 hours for the hot tub to heat up. Unfortunately the weather wasn't great so we couldn't go on a long walk to see the views and there isn't much else to do. So despite the hot tub being our main attraction to the place, we only spent 3 hours in it during our whole stay. But when the hot tub was hot enough to get into, it was lovely!