They notify me a couple days beforehand of my check in date of the rules at the air bnb and how to check in once we got there. Place was lovely and clean when we got there, the interior of the house was a very homey feel and the air bnb had basically ever essential items you need in a house. The view of the deck was gorgeous, it over looked the city and the beautiful lake. It is a bit of a steep walk up but it is in very close proximity to the city center, therefore convient. Will be glad to stay here again next time I go to Queenstown