I have never had such a bad experience in all my years of travelling. I walked into a filthy place with broken toilet seat, broken drawers, dirt under the bed etc. It was disgusting & immediately left the place and checked myself back into a hotel for 2 nights. I asked for a full refund but the hosts are so money hungry that they kept saying we've cleaned it for you and refused to give a refund. Airbnb was completely useless and didn't even bother to answer the phone or return my calls. All photos were uploaded onto Airbnb as proof. I took photos when i left as well to prove that I left it better than when i came. Don't trust the hosts to say something different. They are yet to refund money for the hotel nights. There are also weird people staying in the building who keep setting off the fire alarm at night and breaking the lift panels. Fire doors are broken & kept aside on the 2nd floor! Altogether an appalling experience. I will never ever book on Airbnb again.