My husband and I stayed with Lise for one night and she was such a lovely host with great knowledge of things to do in Rotorua she also had a great selection of pamplets to choose from. We arrived for check in a little later than expected but that was no problem at all, the room and private bath room were exactly as adadvertised spotlessly clean, the bottle of water on each side of our bed side dressers and electric blanket were a nice touch, we were also given a key to a private entrance where we could come and go as we pleased. The next morning she had layed out a wonderful spread for breakfast, we were spoilt for choice with assorted breads, cereals, crumpets, juice, tea and coffee, a wonderful start to the day. We normally only stay in hotels so this was our first experience staying at a bnb, Lise made it such a delightful experience that we will definitely book again, we highly recommend staying with her if your ever in Rotorua, you wont be disappointed =)