Good location, great space. This Airbnb is run by a property management company, and as such, they only work regular business hours and are not responsive outside of those hours except for “emergencies”.
We had 2 days of very spotty internet connections. To which they said they had fixed, but it continued to be a problem. Airbnb offered a partial refund through Aircover, but the hosts were extremely unhelpful in continuing to troubleshoot the issue.
The place was cold and there were signs on the thermostat to not adjust. When I requested permission to turn the heat up, they ignored me.
Quite an expensive cleaning fee for having us do most of it in the check out guide.