Jesse was very friendly and easy to approach. Gave us plenty of extra towels to take to the hot pools. The accommodation was close to everything within Rotorua which was ideal. Parking only for one car tho which was okay as we only had one car. The place is ideal for a couple who wants a relaxing trip away and does not mind limited cooking facilities. Rotorua tho has awesome cafes and restaurants any way so limited cooking facilities didn’t matter for our two might stay. I would definitely recommend staying at the accommodation supplied by Jesse. All and all pretty good value for money over Easter.