I booked a night at Sara's before and after doing the Milford Track. Check in and out was easy both times. Sara and her partner were both super friendly and even though the apartment is quite separate and private, I felt very welcome in their home. They offered local tips and suggestions and even a ride to the bus.
The apartment space was perfectly clean and cozy. Everything I needed was there- tea and coffee, breakfast, dishes etc and there were sweet homey touches which made the space feel relaxing and inviting.
There is lots of space to spread out and organize your gear and it is only a short walk to town so I would recommend Sara's place as a great base pre and post any hiking in the area.
Would recommend and stay again.