Brian was very flexible and always replied promptly, the apartment decor was simple and modern with all the required amenities. It was convenient for us to get drive to Waitomo caves and Hobitton.
There are a couple things that I would like to point out, one is there is a pump system that pumps the water for the toilet, the shower, bathroom tap and kitchen - this will make a noise when there is not enough pressure? During a shower the pump will activate for a duration of 10sec every 3minutes or so. The other point is when there are people walking above this is fairly noisey in the apartment below.