The minute we walked into the house, we felt comfortably at home. So many extras are provided - to enjoy warm weather, or make the best of cold weather - making the stay in Hanmer Springs even more enjoyable. I upped my skill level on both pool and pac man, and enjoyed a cosy house on a very cold day. Board games are just waiting there too. On a warm day we could have sat outside in a lovely private covered outdoor area. It was obvious that the guests comfort was carefully considered and catered for.
In addition, a couple of stand outs was (1) the location is fantastic (a small walk to the pools or the many restaurants and cafes) (2) proactive and responsiveness communication - the best I have experienced to date.
Thank you Ryan and Ania.