We had a great stay here with our 4 month old for his first trip away. Nicky was so friendly and helpful from the time we booked, and always responded quickly.
The house itself is a delightful little wooden cottage. On arrival it was clean and welcoming, and would have plenty of space for bigger groups. The house is only a short stroll away from all the main attractions Hanmer has to offer. The instructions left for guests are fantastic - there are clear guidelines about how to work everything in the house, and how to clean it upon departure. We loved all the games that are available and would definitely make use of the Sky or DVDs for a longer stay.
Overall this is a wonderful place to stay and Nicky's hosting skills made for a top notch stay. We will certainly return in Winter on Nicky's recommendation to enjoy a cosy stay in the snow :)