Sadly we didn't meet Kirsty but life is sometimes hectic. The room was extremely clean and tidy, and the bed was comfortable and we slept well. The room is ideal for a short stay. There is no storage space and nowhere to hang a coat or wet weather gear. We had brought breakfast with us but there was no where to sit and eat. While the coffee maker is good for those who like coffee it is not ideal for other hot beverages.