This was hands down the most disappointing Airbnb experience I have ever had. Aside from an initial blip while booking (had booked for 3 guests but the website lodged me as only one guest - host only noticed this the night before which led to us being hassled the entire weekend by Airbnb trying to recoup extra costs). Photos of the apartment do NOT reflect reality - advertised as ‘quiet and peaceful’, it’s right next to a motorway which is busy day and night. The back bedroom has no windows so it’s dark and stuffy. (There was air conditioning in the room but it was so loud we had to turn it off). Bathroom smelt of either bad drainage or damp. Kitchen was filthy - surfaces grimy and cupboards dirty (complete with frozen chicken in newspaper in freezer).
Getting keys works well apart from not saying what floor apartment is on or that it’s in the Quest building. Be aware you have to take lift/stairs down to Lambton Quay.
The one nice touch was bread, milk and butter in the fridge.