Vivian was super easy to communicate with and fast to respond. Check in instructions were simple and easy to follow. The apartment itself is quite small but it’s also fairly cheap for its location - very central in the CBD, close to viaduct basin and ferry terminals. We mainly just used it as a base to sleep and shower. The apartment is modern and very clean and has everything you need for a short stay. My only negative was the apartment (and entire building actually) was quite hot and stuffy. We made use of the portable “aircon” unit which gave a little airflow but it was a little bit uncomfortable sleeping in there with warm weather.