Probably the worst booking I've had in 10 years of using Airbnb. The place provided by Bachcare was quite smelly and dirty. We were missing sheets for one of the bedding, and the only thing I was told was "past 5pm, I'm not sure what I can do for you". In short, spent $1,000NZD for a cheap service, and even cheaper location. Will be running away from anything handled by Bachcare from now on.