Wendy went out of her way to ensure I was okay when arriving on a late flight at Tauranga airport. I was completely disheveled from the trip and had nothing left in the tank!!!! A good nights sleep and a cup of tea in the morning made all the difference. I can’t thank Wendy enough for all that she did and certainly went the extra mile. Comfy bed and lovely room. Sheets felt great. Wish I had the time to truly chill out a bit more and d joy the environment.