We often stay in Airbnb’s when traveling and this is the first time that we’ve had a negative experience. The unit was close to a number of restaurants, which is why we booked.
Unfortunately, there was only one bath towel and one hand towel (no wash cloths), and there were two of us staying in the unit. I left a couple of messages with the owner and I didn’t receive a response. We were disappointed in the lack of follow up. In our years of using Airbnb, this is the only time that we’ve had a host who was totally unresponsive.
In addition, the unit had a television - yet no remote. We contacted the host about this as well and didn’t receive a response.
If you’re looking for a unit in Auckland, in which the host is responsive and all the basic amenities are included, we would not recommend this unit.