Victoria was the most welcoming host and did everything to make sure myself and my family enjoyed our stay. The cottage was compact but had all you need for a holiday and the bed was the most comfortable we slept in out of all the places we stayed on our 5 week visit to NZ! Bubbles and Goosey, the ducks, were a huge hit with the children. My only regret is that were were so busy doing exciting things in Rotorua that we didn't have time to just relax in the beautiful garden and - appreciate the lakeside location as much as we would have liked - maybe next time! I wouldn't hesitate to recommend this as a fantastic place to stay for anyone looking to be near Rotorua but not in the town centre.