Anna was friendly, she was there to greet me, give the key and a tour, and also there to farewell me and wish me well too. She was good at communicating, and respected my privacy but was also friendly. The room was nice, beautiful view, minimalist but all that you needed, bathroom and shower were great, nice and warm, so was the bed. no issues with kitchen either. The house is very steep 5ish mins walk up a hill, but so convenient to Oriental bay and 10-20mins walk to Wellington City, buses going frequently also, so for me it was the perfect location, and I would def recommend it. If you go further up the hill there is a walkway up Mt Vic as well, so plenty to explore if you have a free morning, afternoon. Thanks Anna!