Maybe we started off on the wrong foot because our luggage was lost. We had to go to a separate location to pick up our keys. It was hot and we waited for an hour for the key to arrive in the lockbox. Stefan said he thought we were arriving later but the posting clearly said the keys would be in the lockbox by 3:00 pm.
Since our luggage was lost, we needed to wash our clothes. The door to the washing machine came open and flooded the bathroom and the connected bedroom. We used all the towels to clean up the mess.
Stefan was quick to respond but his response was that he could do nothing. He was short of help.
We had no towels for 2 days.
The location was good in that it was close to many things but it was grimy. Many closed stores, litter and homeless people.
I did not feel comfortable going out after dark.
We were so looking forward to this visit. We ended up having a good time no thanks to Stefan.