Jo & Craig's place is absolutely splendid! The place was cosy and warm, especially after being heated up by the fireplace. Jo was proactive in giving us the larger room as there weren't anyone else during my stay. The place was clean and we loved the tiny details ie putting treats and toiletries on the bed. The toilet and WC were clean, water pressure and heating were excellent. Jo and Craig are extremely knowledgeable and are extremely nice and pleasant to talk to. This listing comes highly recommended. Will return any time I'm in Rotorua in the future!