Very professional, good service. We struggled when we arrived as the gas had been turned off. This was highly annoying as we had been traveling since 2am the morning before and the problem wasnt resolved till late that night. However the point is they did everything to resolve the issue and they did resolve it and offered a free night accommodatiin. So you can be assured that they will do everything they can to assist if something goes wrong. You can book your stay here with confidence. Also the kitchen and home in General is well stocked with equipment, such as pots pans, electric frying pans etc.... Good internet, everything works well and is in good condition.