I must start this review with the clear distinction between the apartment and the management of the apartment.
It is a fabulous apartment and met all my expectations with regards the physical property.
My review is fully related to my experience accessing the property and the response from the agent and staff from Zodiak.
The key provided in the lock box was incorrect and after multiple frustrating calls and messages and incredibly poor customer service I opted to find my own hotel at 8pm at night after a long flight.
The owners have been just fantastic and took it upon themselves to help me which is extraordinary. Zodiak management and the staff associated with the management of this property on the owners behalf have much to improve and learn.
I will personally never book with any property managed by Zodiak again.