Monique is a great host. She has been very welcoming even before our arrival. Lots of details of the area around her house was given and she also checked on our status in the morning on our arrival day. The house is very spacious and beautiful, even better than what was described in the listing. The bed we slept on was so comfy that it was actually the best bed we slept on during my NZ trip. Monique is flexible to interact with the guests as deemed appropriate. We had a very busy day on the first night of stay and therefore we did not talk much. On the next evening, we had a bit more time to sit down and chat and so Monique made us tea and we had lovely conversations on the sofa with her and her adorable dog Osca. Osca is a very well-mannered dog and we love him so much. We will definitely stay with Monique again if we return to Rotorua in the future. Thanks so much Monique!