We arrived in Tuatapere late in the afternoon without a booking. The unit had been vacated that morning and hadn't been able to be made ready for the next guests. Andy was apologetic about the situation and his open and easy communication, constantly checking whether we were OK meant that everything got sorted and we had a good comfortable stay.
The Tui Walks were something we did not know about beforehand and the bush and birdlife were very impressive.
We needed that 11am checkout so we could get right around all the walks.
All in all we were very happy we decided to stay the night at Tuatapere. Thanks Andy.