Simon had superb communication, which made everything about his apartment easy and accessible. Additionally, the house rules he has written up can answer almost anything that can come to mind! We loved how central the apartment is and the peacefulness of it. We'd definitely recommend staying here if you want to experience both the liveliness and serenity of Queenstown. The view at 7 am downhill on the way to the ski fields is one-of-a-kind. We'd love to stay with Simon again.