Very warm, specially came out to meet us, also help us carry the luggage.It was nice to teach us how to use the coffee maker and to show us around our homes and ranches. The room was comfortable, clean and fragrant. The two dogs are very friendly and clever. It's a pity that I only stayed for one night and didn't have a good chat with the landlord or play with the animals. I'll stay here next time I come to Queenstown.