Stephanie was really cool, always available but not intrusive into our private space. She upgraded us to her motel so we would have access to cooking facilities :) Since we didn't have a car, Stephanie came to pick us up & also dropped us off at the bus stop, which was really appreciated since we didn't have to walk a long way with heavy luggage. View was great when the weather was cooperative & relatively close to the Lake Matheson walking trails (>30 min walk). Super!