The cleanliness of the house was unsatisfactory. It was immediately clear that a few major items had not been cleaned prior to our arrival. For example one of the toilets had waste in it and all toilets had urine stains on the seats. All the showers had used bars of soap in them including one with a hair on it. The showers had not been cleaned. The glass balustrades were extremely dirty and there was a lack of towels. General dirt and finger prints on many surfaces was very noticeable We were extremely dissatisfied with the cleanliness considering the high cleaning fee and price. The host although responsive did not accept that there was an issue with the cleanliness.