Great clear communication, especially around check in. The apartment is clean and tidy, albeit with a few scuffs on the walls. It was perfect for two of us travelling to Auckland for a conference with separate bedrooms and bathrooms and a big-enough kitchen. Bed are comfy with 2 pillows each.
The only downsides were that the plumbing does make noises when using the shower, the TV had a bad signal and the neighbour was playing violin at 11pm every night, but not a big deal and could be ignored.
Would happily stay again next time I’m in town!