The Acacia Bay Gem lives up to its description in every way. Although winter is not the ideal time to visit Taupo the living area was roomy and pleasant and the bed cosy and comfortable. The gas fire kept the winter cold at bay. Vicky's communication and organiation is excellent so we were confident that arrangements would go smoothly. Vicky greeted us on arrival, and some fruit and goodies along with the usual amenities made us feel especially welcome. We look forward to visiting again in summer