Sarah was great with her communication & provided thorough instructions. Photos were very deceiving & I wouldn’t have booked if I knew the reality of the place. When we first arrived the lawns were unkept and contained dog feces. The house had an awful smell, having to leave all the doors and windows open to make it bearable. The overall cleanliness of the place was terrible, dust everywhere, the fridge was dirty, there was some unknown substance smeared across the wall, so much rubbish outside contributing to the smell. Blocked shower drains that family members had to clean the filthy filters to unblock, toilets that do not flush, a couple of broken beds being held up by bricks and a hazardous “pool table”. This house has so much potential and is an awesome place for hosting/entertaining. It’s in a great location and we are very thankful it provided the space we needed for our family but overall am feeling let down with our stay.