The apartment appears to be new, was very clean and is very well situated in the CBD, but it was a little smaller than appeared in the promos (really just the bedroom) and the kitchen utensils, towels etc, were at a minimum. Terry himself was very friendly and helpful. When we were unable to work the oven (a multi-funtion oven and microwave that we were unfamiliar with), Terry came personally and explained it to us. We would recommend this to others.