The home is a decent size and would suit a large group who have lots of luggage (e.g. if you're in Rotorua to mountain bike). However it's definitely very basic otherwise - cooking facilities are cramped and amenities are patchy. There were also some cleanliness issues and a lot of spiders/bugs/moths etc. The location is central, though the street and surrounds are nothing special (really depends on what you're in Rotorua for whether this end of town makes sense). The property is quite cold (we were there in April). Basically imagine a property were no-one ever actually lives, so there's lots of things that are missing, overlooked or skimped on. It's alright but after our extended stay we were happy to move on. Shino was easy to reach and communicate with and seemed to happily accommodate any requests or questions.