I checked in . Found somobe doing laundy staff using the room still . They needed to use the dryer and had firty dishes on the bench . I was with a friens it was late staff came in out . They Then told me i was being moved to another room .. because the hotels dryer needs mu room anf the attendant was oblivious to my booking. He told me i was being moved to up to level3 and showed me the roim. Inconvenient as we unpacked and had to pack and move again...After i gave hotel notice of checking in 7-9pm . No apology was recoeved gor inconvenience. I didnt agree to pay for a suite they isdued. Iagreed to what i booked with . This is unacceptable as a customers experience. My first Booking this was a disaster.