Ross is a great host and kept in touch with us throughout our arrival and stay. Our stay was excellent despite being shortened due to our flight cancellation/delays. Ross was in constant communcation as our check-in got delayed. Electronic check-in made it easier. The views from the apartment are amazing! We could just sit in the couch and stare at the scenery all day. All essentials were in place and the place is cozy and located just a few minutes walk to all the restaurants and sights in Queenstown. Perfect location for our stay!