For context, we ended up staying at Tucked Away with Melanie and Rob right when Cyclone Gabrielle hit Hawkes Bay. We were incredibly lucky to have landed there when we did because the storm became MUCH worse than was anticipated, with surrounding neighborhoods being inundated and bridges being swept away (effectively stopping us from leaving Napier), power going out and being cut off from the outside world. However, throughout the whole time, Melanie and Rob were keeping us informed of what was happening, what our options were, and made sure that we felt like we had a place to stay and shelter to keep us safe. They even invited us to meals with their family to keep us fed and comfortable. When our stay was over but we had nowhere to go, they gave us the option to stay. Melanie and Rob (and their family!) are good people and we are so thankful for them! Their AirBnb is beautiful and they do a great job maintaining it and taking care of their guests. Highly recommended!