Beds were made up nicely however the bed pillows need to be replaced. They are completely flat and provide no head or neck support. Sheets are also looking very old. Furthermore the futon pull out couch is rock hard-basically may as well be sleeping in the floor. The only way you could sleep on it is if you are passed out drunk or on drugs.
The oil fin heater is not sufficient to heat the space. Either purchase another heater of the same size for the entry room or one large heater for apartment. The current heater dials are also broken so unsure if it is able to be turned to appropriate setting.
No face cloths were provided which are an essential bathroom item. Towel rail does not work properly, turns itself off. Bathroom smells musty. No milk provided for tea. No spare tea towel provided.
Positive points—great communication from host! The main bed was very comfortable and the instructions for check in were easy to understand (although very long). Location was great in central city and close to many great restaurants.