Jarrad was very responsive to messages and very understanding when we could only give a rough arrival time. We stayed in the room upstairs and it was perfect for us and very comfortable. The shared spaces were really nice and we really enjoyed sitting down to watch the winter Olympics. Being able to use the oven and make our own dinner and breakfast was very useful and there was plenty of space in the fridge to store our food. It was also very handy that the wharf was only a 10 - 15 minute walk from the house as well as all the restaurants. It was a perfect base for us during our stay in Paihia.