This house was spacious but very tired with broken light fitting, broken curtains, peeling wallpaper, lacking door security in the kids bedroom, grimy hob, oven and extractor, grimy skirtings and window sills all in need of a deep clean. There were basic kitchen items missing. To their credit, the host was very responsive and delivered these the same day we got in touch with them. The bed linens and towels were good quality and clean but the pillows were cheap and one of the double beds was very soft and uncomfortable. The photos were a bit misleading and must have been taken some time ago because the garden area looks unkempt in reality. There was several months worth of mail in the letterbox. The house has a lot of potential but needs a lot more love, it felt like a student flat. We feel the hosts are overcharging to make a quick buck but not genuinely caring about guests or presentation . The location is central and convenient to all of Rotorua's attractions and that was a bonus.