My sister, daughter and I stayed in Anne's lovely townhouse for a week recently. From the time of booking until we left, Anne's communication was great and she was very accommodating and responded to all my questions very quickly. The location is fantastic - very central but very quiet, with Hagley Park just a short stroll away. The house was lovely and cosy, sunny in the afternoon and with effective heating for the cold nights that we had. The beds were very comfortable and everything was very clean. No complaints at all - we'd definitely stay here again.