For a place at such a great location, reasonable prices, and especially with such rave reviews on airbnb, my first impression of Nanette’s place was undeniably positive. The first 2 days we stayed there, my friend and I were having the time of our lives. During our stay, we tried our best to be as courteous as possible, we were fully aware that we were guests at someone else’s home and so we said thank you at every possible moment and made great efforts to be non-intrusive. Therefore, we did not expect such a warm host to suddenly scold us like we were her children. One day Nanette took us by surprise and just reprimanded us outright, she told us to “grow some manners” and stop being such “spoiled” children. We were frankly quite shocked because, first of all, that was not the attitude I expected a host to have towards her guests who, in our defense, literally said thank you every time she offered us something, and not just after she told us to say thank you. I was bewildered because I did not know why she said we were ungrateful and rude; we were really thankful at every possible turn. She then proceeded to hold the moral high ground and listed out all the things she did for us: making breakfast (which was included in the price as listed on airbnb), “lent” us her bicycles (which we paid for in full), picked us up at several places in Taupo (which we did not “demand” like “ungrateful” children - she offered to pick us up herself and we expressed our gratitude every time). All in all, she listed those things like we demanded her to do for us and never said thanks once, but the fact is that we recompensed for her services without fail and always showed her how thankful we were. We were perplexed at that point: did she expect us to fall down to our knees or pay a few hundred bucks more? After she scolded us, quite frankly *exactly* like her children, which was both humiliating and really out of the blue, she then said we were just as “arrogant” as an international student she used to host. Not only was that remark tinted with hints of discrimination, it even insinuated that we were obnoxious. If that is not being rude to her guests, then I do not know what is. We figured out that her biggest problem with us was our manners, and on this point we really had not a clue why. The both of us never spoke in a condescending tone to her (which she used when she scolded us) and again I must emphasise that we always said thank you to her. This shocked me as all the reviews were so positive; then why were we the only ones having a bad time? Perhaps it was because we are young and so she thought she had the rights to be our mother, we were...