We really enjoyed the stay however given very steep price tag for the rent (around 1K AUD per night) we expected *5 star* experience and sadly it wasn't the case.
The view from the house is amazing, big windows, spacey living room, vast kitchen, amazing sunrises etc.
Having said that the quality of the customer service was average at best, to name a few examples:
- our arrival wasn't great, we spent around 30 mins in the middle of the night figuring out how to open the door. Since the network coverage is weak around the house we couldn't contact the host... Finally we did manage to send and receive the full instructions, but staying outside of the house for 30+ mins, while figuring out how to get in, wasn't a pleasant experience.
- there is no welcome/guide book of the property. It took us a while to figure out: what is the wifi pass (it's actually printed on the back of the router), how to turn on the coffee machine (we checked it online), how to open up the garage to turn on the laundry (we contacted a host)
- we stayed in the house I believe for 6 nights and we had to use the same towels for the whole stay
The property is really cool, however, the quality of customer service needs to be improved to meet high expectations.