Eric & Jason are very pleasant & efficient to communicate with. Apartment is in an industrial style area next door to a mechanic, which was shut while we were there so can't comment on noise. The other buildings surrounding were quiet. There is an apartment above which we could hear people running around in occasionally. The location is literally next door to Westfield so very convenient for food/shopping. The added free carpark was also handy. The apartment itself is very spacious, the rooms are big & having 2 toilets was good. Air con & fans available. BYO rubbish bags, dishwasher tablets & washing powder. We had an issue arise as soon as we got there which they offered a couple of solutions too, unfortunately neither would have worked so we just sucked it up but appreciated the attempt at trying to solve it.