The cabin of Lucy indeed is quiet and pretty basic. If you're a gourmet chef, you might look for another option because the kitchen contains a microwave and a frying pan for cooking. Obviously there are the basics (cutlery, utensils, water cooker and toaster, etc.).
But this stuff doesn't matter. Because the view is absolutely stunning! Just sitting on the deck with a beer in your hand, staring at that big white vulcano is a piece of heaven. Especially after having walked the Tongariro Crossing and feeling every muscle in your legs. The only thing you'd like to do after that excercise is lie down and upload your pictures. And Lucy took care of that: the bed is extremely comfy (we slept like wombats) and wifi is super fast. Lucy is easy to communicate with. I would definitely stay here again!