Checkin & out was easy. The location was great, close to Cuba St., Courteney Pl, Te Papa & waterfront. The overall area was clean when we arrived, quiet & comfortable for 2 persons. The well equipped kitchen & washing m/c were very useful for our long stay.
The aircon was not working when we first arrived & unit was warm & stuffy as there was no windows that could be opened. Problem fixed after a good number of days & settled with good communication with Hupp.
No house-keeping (do it yourself - vacuum cleaner provided) and were only stocked with 5 toilets rolls for 34 night. Although requested but met with no reply.