The place was well insulated and my mother who was in her late 70s from asia felt warm and comfortable in the house during spring, which she felt was too cold for her. The place was on a quiet and safe street with plenty of on and off street parking.
The batteries of various remote controls were not replaced recently so it required several conversations with owner before a replacement was provided. It would have been good if tea towels were provided. Bath soap for a two bedroom place comprised of three small sachets which we managed to ration between the three of us since we only stayed one night. It would have also been good if a small bottle of shampoo was included. Apart from these minor points we had a very comfortable stay and the owner was easy to communicate with and would recommend it to anyone looking for a warm and comfortable place to stay while in Rotorua.