When we arrived we were told that you are full, when I stated we had a booking, we were questioned as to when we apparently booked. As you know the top blanket was dirty, unfortunately there were also stains on the next one too. Though the room was ok for having a place to sleep, it was in rough condition and the paint on the toilet was peeling. There was graffiti on the tea and coffee nook and the cups were dirty and one had a crack with in ground dirt in the crack. Also one of the blinds was broken. Oh and as we were leaving, the lady at the desk tried to say we owed more money? We paid in full before arriving. Otherwise the staff was helpful.