The hosts were very warm and welcoming! The room was big enough and had great amenities including little extras like coffee, milk, water, beer and information about Rotorua. They are also very contentious that their guests have a good experience so will definitely take the time to chat with you about your plans if you want. The house is a 2 minute walk to the lake (perfect with your coffee in the morning), and a 5 minute drive to city center. Would highly recommend staying here, and we definitely would again!