Rachael was great - excellent and quick communication; very detailed information pack in the house rules. She was very accommodating to last minute changes as well.
However, the TV remotes didn’t work which made the TV useless, the spa had a weird smell, despite the chlorine we added, and there were 4 cockroaches sighted throughout our 2 night stay. Overall, we were a bit disappointed in the fact that for the price we paid, the main attraction of the place itself (the spa) was not able to be used.
But, the location was amazing; so close to town centre, and donut island - which was the purpose of our trip. The outdoor shower was also a great touch.