Brian and Carol were very welcome but not overbearing. They were home when we arrived and gave us a full tour of their amazing house, including the yard and hot tub. We immediately felt at home, and had no problems accessing anything. The bed, room, bathroom, living room were all top notch, perfectly clean, very comfortable and spacious. Their place is the best AirBnb accommodation I have stayed at! Breakfast was wonderful as well and we had some some great conversations with Brian and Carol during our stay. I should also mention that their neighborhood is quiet, but near groceries and gas, in addition to being adjacent to the walking track that runs through New Plymouth. We loved it!