We were always made to feel welcome in fact so welcome we felt like they were our friends , very at home down to earth and this is why we chose to spend our holiday time in our special country New Zealand . The 'Bach' was exactly how it was on the internet and this is why we chose it initially loaded with 'Kiwiana memorablilia ' of which we could relate to . All our needs were catered for they both went the extra mile with special touches of home-made jams , yogurt & muesli and to greet us on our arrival was a freashly made loaf of hot bread...such a nice touch .We will surely be coming back to beautiful Otama !