We had a fabulous stay at the Lake front Chalet. Everything was very clean and the unit and kitchen were well equiped. Nerida was happy to provide a frying pan which we needed. Her communication was always prompt. It was great having the use of the pool, spa and tennis court. Though we didn't have great weather, we were able to relax with a beautiful view, right on the lake. Nice being about 15min drive out of Rotorua (didn't smell as much;). Would be happy to come back (hopefully when the weather is better).