Jan was super responsive on the communication front, and flexible about the arrival time -- always appreciated when driving longer distances in foreign place. She gave very good advice about activities to do around Nelson, and restaurants. She also checked in on us to make sure we had what we needed -- super helpful. The apartment had the most beautiful views of the ocean -- we enjoyed sitting out on the deck and eating dinner or drinking coffee in the AM. We had all the amenities we were looking for in terms of cooking, laundry, etc. we would suggest asking ahead re. parking and directions as Google map directions are a bit misleading. Also, plan on driving to grocery stores, restaurants, etc in Nelson.