Can't recommend enough. We booked in for the flight and they said they could take us on the next one instead of the booked one. We were more than happy to wait when we arrived but emailed Sandra to let her know and were met when we arrived. Location is excellent and if you are visiting with the main aim of seeing Kiwi this is the place for you. Well kitted-out house and use of car a bonus. Reviews only go to five stars - would give 10