Helen has set aside the whole lower level of her home as a lovely holiday apartment. It is immaculately clean, the linens on the beds were wonderful, pillows were great. The common space was nicely appointed and she had brochures and a folder of ideas of things to do in and around Rotorua. We saw several things we would not have done had we not chatted with her. The kitchen was a little small, but everything worked great and she even had little breakfast packs for us the first night so we had something to eat the first morning there. We would stay again, and would highly recommend Helen's Holiday Apartment.