The other reviewers are correct: the photos do not do this place justice. The views are absolutely spectacular, especially at sunrise. You can watch eagles dip past the side window, and chickens cluck and scratch away at the back door.
Phil is incredibly knowledgable about Rotorua, and offered us a great deal of tips and suggestions for our trip. His passion for the region is inspiring.
I'd wholeheartedly recommend this place to anyone, and we'd be delighted to return here in the future.