Joy is very quick to respond and the booking and access to the property was very easy and straightforward. The property is clean and spacious with very comfortable beds and Joy leaves out breakfast which is great. The photos do give the impression that the property is more modern than it is and the window frames could do with some repair and paintwork, but that doesn't affect the comfort of the stay. Property is well laid out and was very convenient for walking to the university where our conference was being held. I would stay here again. Many thanks Joy.