Was very clean although there were some parts to staying that we found were frustrating during our stay.
Windows in our room didn’t seal properly so being on the K road corner it was VERY loud, being woken up to traffic lights, sirens, drunk people, people, kareoke bar 50m down the road so drunk singing, and so on.
Towels on offer for $1 each.
Bathrooms and bedrooms clean. Although a slice of advice that might’ve made the stay slightly nice wouldve been hand towels or a hand dryers in the bathrooms would’ve been nice.
Don’t bring your friends up to your room like a hotel!!! You have to sign them in, it has to be before NINE PM and if it’s after then they will charge you $40!!!! For “security” reasons, ugh... which yea ok that makes sense & I paid the fine accordingly... BUT what made us really mad was the way that we were approached by the manager to pay this...!!!
There was no attempt at asking with a nice happy tone that I would always use in my customer service job. She came and knocked on our door like an angry parent and goes “Need to talk to you, reception desk now” - like okay?!
And then she goes “you owe us $40 for bringing a visitor into the premises out of hours!” In an unpleasant tone.
IF we were approached with the same information but in a nice tone and with better customer service skills. I wouldn’t have written a review like this. Nor would we have spent the rest of our stay being frustrated with this service. But the way we were treated made us very annoyed and I wasn’t happy, so it felt necessary.
In saying that though, there was a lovely Asian man whose checked us in and also helped us out with the pool table (when it didn’t give us all the balls after paying for a game) who was lovely and did a good job of his job.
The beds were squeaky ! (I spent one night listening to the next door neighbors have sex through the noise travelling walls) got woken up but lots of slamming doors and conversations from other hostel stayers:/
The bed I slept in was very uncomfortable, I could feel all the springs digging into my body through the night.
The rooms all have passive aggressive notes on them “DONT TOUCH THIS” “DONT USE HEATER, IF YOURE COLD COME GET HOT WATER BOTTLE CAUSE U CANT USE THIS” sorta stuff.
Overall the perks to this place were the friendly travelers staying there, and it being close to the clubs (only if you’re out partying tho, coz if you’re sleeping it’s noisey and annoying instead).