I met up with Shaun and he facilitated me throughout the trip. I met Helen once only and she's nice! Shaun is super friendly and very welcoming, and always ready to help and answer anything. Definitely loved the experience staying with them. Would stay with them again in a heartbeat. The self-contained apartment is really cosy, and really big for the price you're paying. The facilities were good. It basically contains everything you will need. Lovely stay.