The house description was quite accurate and clean although the spa did not work for half the time we were there. No discount was offered for this which would have been the fair thing to do in our experience. It was eventually fixed.
Be aware that response times of the hosts are never less than the absolute minimum (24 hours) so do not expect urgent attention when needed. Also the house creaks loud enough to wake us throughout the night especially if someone gets up. We also noted a lot of traffic coming and going from the house behind although it was a quite neighbourhood.
Its a good location to most of the Rotorua attractions but expect to drive 10 to 30 minutes to most places.