Host Failure - our two night stay at Judy's "Executive" flat was more than disappointing and we left after only one night. First impressions are good, but then you find the kind-sized slatted bed frame with queen sized mattress that left this princess looking for a pea all night. Second bedroom, even worse mattress. Move to the living area and you find that most of the windows in the lounge/ kitchen have no blinds (there are some in a cupboard on a shelf, obviously broken) so there is little to no privacy (including, as discovered if you've left the bathroom door open, sit on the toilet and realise the neighbours have a splendid view). Ancient kitchen equipment with dials so worn you can't tell how to turn on the stove, etc. But you expect these sorts of things when you aren't paying much. Choose cheap, and that's what you get.
But you do expect amenities such as the heat pump to function on a 4 degree night. That was not the case and long story short, it worked, then not, then worked, then not. Host offered and then withdrew the offer of a refund and said that the heat pump's malfunctioning was "operator error". Our fault for an ancient and failing heat pump!
So our stay was a story of Host failure, and an experience to be remembered (but not fondly).