After booking last minute with the death of my nana and my family being all over the place, I had to cancel day of check in as we didn't want to leave my uncle by himself. Brendan was very understanding and gave me a full refund, could not have been more understanding, even while on holiday in hawaii he was still very easy to get in contact with. I was really looking forward to staying at the bach as it's in a great spot and looked so homely. Anyway, thank you brendan for being an amazing host.