Raelene was pleasant, friendly, and responsive. Her home is beautiful, and we felt instantly welcome and relaxed.
The things that stood out was:
- Raelene messaged us to advise the room was available to check in sooner (this was very helpful, because we arrived in Papamoa earlier than expected)
- 11am check out as default
- Lots of nice touches, chocolates, coffee plunger, nice range of toiletries, USB charge ports, travel adaptors
We really enjoyed our stay, and would not hesitate to book again and recommend to others.
Thank you!