The old bag who 'welcomed' me could have done with the lesson in customer services.First thing, before she said Hello, was, what's your cell we were going to ring u to see if you were still coming. HELLO!? Considering I had travelled from CHCH after work I thought that I had done ok?Then I met Harvey, who had a MUCH better demeanour than the crow who didnt even say gday to me in the first place. 'Oh we dont let in the cats in the rooms coz they might scratch the furniture'. MEIOW.Funnily enuf, the room couldnt have been able to have a cat swung in it anyway, not that I'm complaining.The wee room itself was very sweet, all amenities were there, shame the glasses and crockery was so high up though. If I'd needed the fan from the very top of the shelving I would have needed a pole vault to get it. Lovely bed, fantastic tv, free stuff in the bathroom (thanks). Price wise, a little steep for what I was getting. My choice to stay though. CRAIG YOU ROCK