Keren's service was impeccable. The overall stay/experience was good but it felt like the place needed a really good maintenance once-over. There were some missing light-bulbs, lamps not working (even after changing light-bulb ourselves), flat batteries in a remote, cobwebs up on the high ceilings, a lot of really unsightly lichen/mould growth on the tiled decking/balconies, door, cupboard and drawer handles that were really loose... Once again, all things considered it was a good stay but just couldn't quite warrant 5 stars in context of so many of these sorts of things. Recommend for location, views and spaciousness - in those categories it can't be faulted!