Highly recommend to anyone!! Zeenie and Sarah gave us an unexpected upgrade due to required maintenance on our original booking and notified us with ample timing. Needless to say, it was a very comfortable, luxurious stay and in a prime location in Christchurch. Zeenie was super responsive, easy to communicate with and they are very detailed with check-in instructions; which shows their attention to detail. I would certainly rent with them again the next time I'm in town.