When we arrived, the code on the lock wasn’t working , had to use lockbox key. We later found out that the door lock was broken. In the house, there were cobwebs in corners, dust on furniture, stains on sheets and the high chair was filthy.
We came with 2 small children and did a load of laundry only to realize that there was no functioning dryer (as advertised on listing). There was also no crib which they advertised. They did drop it off the next day but we rented one because there was no clear response the day before.
Also, no working internet upon arrival. My husband had to troubleshoot after contacting the owners.
No bar stools for kitchen counter. We contacted them and they offered to bring stools but that was towards the tail end of our trip.
Insinkerator was also broken, when we turned it on, shut down all house power. Maintenance guy came to fix it but couldn’t as it’s a bigger electrical problem.
Received partial refund from AirBnB as we had to involve them.