This is my first Airbnb experience and it totally exceeded my expectation. Location wise it was right in the city which was my colleague and I needed to be for our work trip. The house was modern, clean and very spacious. There were extra (and quality) bedding, pillows, towels, crockery, shampoos and things I regretted having packed so much of my own. The thoughtful touches throughout the house really made us feel at home. I was pleasantly surprised to find chopsticks and soy sauce in the pantry! Adele was very helpful and patient. She even agreed in advance to refund us in case our trip would end earlier than planned. As I said to Adele, she raised the bar so high I'm gonna expect the same high standards of all my future travel accommodation haha. I'm totally converted to Airbnb now.