Where to begin? We originally had complicated logistics for our stay in Te Anau, bookending our reservations around a tramp on the Kepler Track for four days. Mel made this easy and also let us know she would watch our stuff at her place while we were off hiking. As the dates approached, we had more complications and worked with Mel to extend our stay - lots of notes exchanged. Then at the last, the coronavirus lockdown in NZ disrupted everything. We ended up staying 3 nights at Mel's place and then leaving the area in our effort to return to the United States. Throughout everything we did and everything that happened, Mel was cheery, upbeat, gracious and kind. When it looked like we might not be able to get out of NZ at all, she offered us long-term use of her place. And the tiny house (she has two, both located on part of her own property) itself was just perfect -- small but VERY efficiently designed, a pleasure to occupy and well equipped in every way, better than the pictures really. We will come back to NZ, back to Te Anau and back to Mel's place. She was tremendously hospitable and helpful, even in a country filled with kind and reasonable people.