We are very sorry Julie, that I used too much dishes and cups, and didn’t wash them right away. and I used kitchen to cook dinner. My first time live in an Airbnb I didn’t know that I can’t use the kitchen too much and cleaning fee doesn’t include kitchen. And we are sorry that we move the chairs out side. We didn’t make the bed and I used the shower didn’t clean it up and didn’t filled the towel properly in the morning. Julie was very angry in the morning. so I wanted to apologize to her here.