Being greeted by large cockroaches and spiders instead of a host was surprising. Email to host did not elicit a response until the net morning, so we left the lights on all night having heard roaches do not like light. Host responded there was bug spray in cottage and being near the preserve meant an occasional cockroach or spider would get in and that was a sign of a helthy ecosystem. We found a whole colony of roaches and many spiders. The next day a large cockroach dropped from the ceiling onto my head and got tangled in my hair. The rules said we were to vacuum and then clean the two filters in the vacuum. Another surprise was the early checkout time of 10:00am. We emailed the host asking if we could stay a short time longer because it was raining and our bus didn't come until after 10:00. No response. The host arrived at 10:04am and said she was surprised we were still there. Couldn't retrieve the key box code upon leaving. Cute cottage, good location, poor communication