The good points- The location is excellent right in the centre city (and very close to the Margaret Mahy playground for kids) and the apartment is spacious with a big balcony. It was spotlessly clean and generally well set up with cooking pots etc and laundry facilities. Communication with the property manager was quick.
The not so good points- There was no loo paper which meant we had to try find a shop open late evening after we arrived to buy some. There was no salt, pepper and oil as specified by the listing so we had to buy that too.
It would also make more sense to have a key dropbox at the apartment, as it is a hassle to have to collect and drop off keys from an office 2.3km away. Fernanda allowed us to leave the keys at the apartment on check-out but it would be better if this was always the policy, so guests don’t have to Uber/walk to the office with all their luggage then make their way back to the centre city if they are not departing Christchurch straight away.