This was our first time to book through Airbnb, so we were uncertain as to what to expect. Therefore, when we arrived in New Zealand and at Gerry and Jeannette's home we were apprehensive and it was a little awkward. But we all agreed they are great, authentic people who made us feel at home and at ease immediately. The house was very clean, bedrooms and bathrooms were extremely clean and ready for us. We were able to use the washer and dryer when needed and the breakfast was fantastic. Very healthy and wonderful a lot like Europe. The house was beautiful, located on a harbor which you look across to see Auckland. As long as you time your departures and returns around rush hour traffic it takes no more than 15 minutes into Auckland. We had a list of things we wanted to see and do, so Gerry and Jeannette were extremely helpful in efficiently planning out how to accomplish it. They provided maps and instructions on how to get to and from the locations. We all agree it was a highlight to our trip and would highly recommend staying there!