We called Chloe the morning of check in to ask if we could drop our bags off early as we had a bunch of activities booked for the day and nowhere to leave our bags. Chloe was kind enough to let us check in as early as 10am since there were no bookings the night before - this was SUPER helpful!
Although the walk from the city was uphill, it only took us 15-20mins and its all worth it for the view - it was EXACTLY like the photos and the massage chair is the cherry on top.
We would 100% recommend staying here if you're in Queenstown and want something private with the same standard of a hotel.