Unfortunately Fernando's cleaner let him down so we entered an apartment in shambles. Cleaner did not arrive until after 5pm and left at 6.30. It was only then we could unpack and settle in. When we arrived we went walking but then sat on balcony waiting for cleaner. We had travelled for over 4 hours to get there and we were very tired. We made fernando aware and he contacted the cleaner and kept in touch with us. Fernando agreed to a late checkout time to compensate for late cleaning.