James has been very responsive to all of our questions (and there have been many), helpful and kind. The unit is exactly as described. In a very easy location to walk to most places in Christchurch. Love being very close to Hagley Park. Restaurant right next door is amazing. Kitchenette is stocked with most every day needs (pots, pans, dishes, glasses, silverware) and some extras as well (milk in the fridge waiting for us).