I called him several times to get the lock box code.Never picked up. I had to find accommodations elsewhere. I had gotten a partial greeting on my cell phone but that just referred me to use the web of the phone app. Please note. I have no web access sitting in the driveway and I don't have the phone app. I made all my airbnb accommodations sitting any my computer. You people need to become more accessible without referring me to something else. If you can send me a greeting you could have also sent me the box code too....I am demanding that my charges for this place be reinstated to my credit card.