Great communication from Christine from the minute we booked until the day we arrived. Already felt as though we knew her before we got there. We had a lovely warm welcome from John and Christine and met their lovely daughter Laura. Their home was beautiful and we were encouraged to treat it as our home. We enjoyed a glass of wine with John and Christine on our first evening and loved chatting with them. They gave us good local knowledge about where to go, what to see and where to eat. Our room was on the bottom floor with our own bathroom and outside sitting area. The bed was very comfortable and the towels were super thick and soft. Kelburn is a lovely village with delightful cafes serving great food for breakfast and only a 5 minute walk from the property. 10 minutes in the other direction is the top of the cable car taking you straight down into the city. Alternatively it is a nice 30 minute walk to the city through the beautiful botanic gardens. On night 2 we shared a bottle of wine with John and Christine and enjoyed more conversation with them. Staying here was a super experience and I feel as though we have made 2 new friends. Lovely hosts, we can highly recommend a stay here.