We had the best time ever at Nans Place. Teresa was amazing with great communication! Everything we needed was at our finger tips, right down to an umbrella when there was a little bit of showers to a chiller bag when packed a picnic for the day. We felt at home as soon as we pulled into the driveway. The garden is stunning. The house is very clean and tidy & suited our family of 4 perfectly. The puzzles & games kept our boys entertained as well as the lawn to pass the ball around. It was nice to watch a movie together in the evening on the Smart TV. We will always stay here when in Rotorua & highly recommend this fabulous place to all.