I didn't have high expectations as this house was the budget option for our trip but my friends and I were still disappointed. Communication about check in and check out was poor. Useful property information eg. bin access wasn't provided. The couches were so uncomfortable. The beds were ok but my friend would've preferred if there was a mirror in her room so she didn't have to get ready in mine. The property has some nice views of gardens and the surrounding mountains and an "alpine" character but feels like not much thought or attention to detail has gone into the place (like the microwave being placed on top of the tall fridge which is dangerous). The place could've been cleaner. Maybe this was a one off bad experience but I probably wouldn't stay with Bachcare again.