Jackie is a super host through and through. She was very quick in responding - almost an instant concierge . My family and I are especially impressed with the little personal touches - a snacks hamper, milk and juice in the fridge, lights and heater turned on to welcome us when she realised we would be late in arriving and most of all that she made an effort to drop by to meet us personally . So , thank you Jackie - as you mentioned to me - you only want happy guests from Singapore - you indeed have happy and satisfied guests in us. We will highly recommend this home away from home.