The apartment is located on level 10, on an apartment building that provides government emergency housing. The lift going down is not operating and had we known this we wouldn’t have booked this place as we had an elderly person with us. A phone call to reception would send the lift up and a few times we were left standing there for quite some time as the reception was busy or no one was answering our call. A few questionable people loitering around in the front and rear of the building constantly and a couple of women residing in the building swore at us in the lift for no reason; a really rough neighbourhood within the building and I’m glad I wasn’t alone. The apartment itself was clean but had a very bad odour. Curtains weren’t big enough for the windows to block out the light and the apartment was “stuffy” with no aircon/fan, windows could only open a smidge. Plenty of toilet amenities which was nice and staff, security and reception were very nice and helpful.