I received very good communication from Lou. Arrived to a pleasant welcome and shown around the house . House was very neat and modern with top quality finishing and ALL the amenities including waster and drier . Linen and towels new and clean . Very quiet and slept well in the "like new" bed . Breakfast including cereals , fruit and milk. Lou assisted us with local dining knowledge and Lou is very friendly and helpful , she's put a lot of effort and work into making My overall experience a great one .