Ute was extremely helpful & welcoming. The self contained apartment was comfortable, modern & clean. Along with the breakfast items, Ute provided other yummy treats which is just a reflection on how thoughtful she is. The bed was amazing and I had the best sleep I've had for many years! My husband and I had a fairly full two days at Opotiki and it would have been nice to have more time to chat with Ute and her partner, perhaps next time!