We only stayed here one night (as we were passing thru town), but my husband kept lamenting that if we should stay in Taupo/Rotorua area again, we should stay at Sandras the whole time. Sandra went above and beyond to make sure our trip was a great one. We arrived later than scheduled, but she was so accommodating! She had a bunch of activity flyers on our bed when we arrived should we wish to book reservations or explore nearby. I was very appreciative of her hospitality and friendliness. The room was perfect for us. Her garden was lovely with all her summer flowers and fruit trees in bloom. The bed was comfortable and the room was very clean. The cabinet was stoked with all the necessary cutlery, dishes, & appliances we would need.