With their extensive experience of travelling and of airbnb hosting and guesting, Terry and Suzanne between them have pretty much everything covered. The folder in the bedroom contains all the need to know details for the house and also has tourist leaflets and information for sites worth seeing and places to eat (many good ones within a short walk of their house). If there isn't anything covered then Terry and Suzanne are happy to answer any questions, even happy for you to phone them with questions. I messaged Terry a bit before arrival to finalise my plans and he allowed me to drop my bags early before the room was ready to make it easier for me (as I had a van and was about to drop it off). He is a busy man but he even did a check on whether the petrol/gas station nearest the camper van drop point had a car wash that was suitable for the van I had. It is these little touches along with things like allowing you to use their milk in your tea that really made my stay so comfortable. And I haven't even mentioned the house/room yet. The house is amazing, beautifully decorated with extensive artwork. Their house was so immaculate I felt that my mere presence was making it untidy! The bedroom is no exception, plenty of space, lovely comfortable bed, plenty of power sockets for charging devices and more artwork on the walls. The fact that you get your own bathroom round the corner is an absolute bonus and the bathroom is great too with a nice powerful shower. The location is good being close to the ferry terminal and centre of Wellington. It comes as no surprise that people want to stay with Terry, the place really has everything. Terry and Suzanne are a wealth of travel knowledge and my only regret is not having more time to see more of Wellington and to ask them for more travel stories. If I'm ever back in Wellington I would definitely want to stay with them again.