The first thing I always look at is the bed, how well it’s made and the sheets. The sheets were red and looked old with what looked like bleach marks and looked like one of the sheets had been sewn together to make it fit. The bed looked like it had been slept in and duet just pulled up. Towels were old, and blinds in bathroom very dusty. No tea coffee or milk. We ended up not staying and going elsewhere. No one was there on our arrival so couldn’t voice our thoughts at the time but did so in a written note to the host Claire which Claire did respond to and said she was sorry it wasn’t up to our standards…. But no offer of even the cleaning refund.