Catherine and her friend Jo (access made via Jo) were very easy to deal with from the original booking date several months ago. I advised that I was arriving on a night flight and Jo made it easy by meeting me at around midnight. I thought that was excellent.
The appt is very nice , the bathroom more than adequate and the bed very comfortable, all in a very nice setting, all within a hotel, with amenities like a swimming pool and gymnasium. The location is also close to the harbour and easily walking distance.