Dennis was great from the start, he reached out as soon as the reservation was booked and was available the entire stay. He provided great suggestions to us since we were new to the city and they were all great. The place is located 15 to 20 minutes away from the city piers and had available street parking. The room was very clean and included snacks and drinks. The room was exactly how it was in the photos. Overall we had a great experience with Dennis!