Delwyn was wonderful! She came over to greet us and make sure we had everything we needed even though we arrived much later than anticipated. We appreciated the nice personalized note with suggestions for things to do in the area. The apartment is immaculate and cozy. We had everything we needed for a relaxing stay and more--my partner says a big thank you for the delicious biscuits that he devoured :). It was nice to stay outside of the city to get that relaxing rural experience but it was only a short drive to the city. This is a great base for those wanting to explore Rotorua, Tauranga and everything in between. I wouldn't change anything about our stay!