Started off on the wrong foot as we were told the day before check in that the washing machine didn’t work. We were staying for 10 days and had accumulated some washing on our travels. James did apologies for this but didn’t offer or suggest alternatives so the disappointing thing was that he somehow felt this was ok. A second key would have been useful. There was no a/c and with both bedrooms at the back of the apartment with no windows they were very hot and sleeping difficult. Overall I rated the apartment ok which it was. Will chose a different apartment and location next time.