Overall the experience was great, the only thing that was awful is the neighbor on our first day. I see some people say this room is quiet, however, If it's quiet at night totally depends on your neighbor (unit A for me), someone was drunk at night on our first day here and yelling even at 10:30pm. I tried to call Universal Hotel Management for help, someone picked up the call quickly but not helpful at all. The noise lasted until 11:30pm.