Hello,
Our stay was very disappointing due to the amount of issues with your property. They are as follows:
The toilet seat in communal bathroom was broken so it kept sliding around.
A piece of broken glass found under one of the beds by one of the kids.
The heated towel rail in the en suite bathroom was broken.
The shower door in the en suite bathroom was very noisy.
The tumble dryer was broken so we were unable to wash/dry our clothes or towels.
There were no pegs for the washing line so we couldn't dry anything that way either.
There were only two tea towels and they weren't clean.
There were dead cockroaches on the floor.
There wasn't enough crockery for seven/eight people without having to put the dishwasher on between every meal.
There was a major lack of kitchen equipment such as peelers, whisks, jugs and serving dishes. This made self-catering very difficult.
The bed in the master bedroom was rock hard and no better than the floor. One of the other beds wasn't much softer.