David's communication was second-to-none leading up to our stay; he always responded to my many queries within 24 hours. Getting into the house was easy with the lock-box. The heating worked a charm, heating the big house easily. There were only four of us staying here, but it would be good for a larger group or a couple of families. Face cloths and nicer towels would have been better. The bath is a great length and comfortable to lie back in for a relaxing time-out! The café down the road at Churton Park Village - Simmer Café - is a definite must; the staff are super friendly, and the food and drinks are great.