This was our first time using Airbnb, and if this experience is representative, my family and I are now passionate fans. Every single bit of the experience was exceptional, convenient and exceeded all expectations in the end. Payment, communication, arriving, and departing could not have been clearer and easier.

As to the property itself - amazing! Every convenience had been thought of and provided and the view! The beds and bedding were comfortable, the bathrooms luxurious, we loved having the kitchen for meals, especially breakfast, we used the fireplace on chilly mornings and evenings, our son appreciated being on a separate floor from parents, the garage was convenient (parking overall was a non-issue). Having the laundry room was invaluable! It was wonderful having Miira procure groceries for us so we had them on arrival, definitely worth the service. And when we discovered our US to NZ power converter wasn't working, she found one for us to borrow. We appreciated the office being able to print boarding passes for us. Really, everything was perfect.

Some might appreciate the elevator (and that was necessary for getting the big luggage in from the garage), but myself, I loved having all the steps to run up and down, as well as the (steep!) walk to the village (who needs the gym, nature provided!), so although we didn't use the taxi allotment, it was reassuring to know it was there.

Finally, not being big partiers for New Year's Eve, we had our perfect beginning to the new year. We snuggled in bed in the master bedroom, enjoyed a glass of wine and watched the fireworks over the lake out the big picture window over the lake and gorgeous mountains as clouds rolled over. We woke to a light sugar dusting of snow on the tops of the Remarkables. When can we go back!?!