As a first time Airbnb guest and as someone that works in the hotel industry, Richard's Tranquility Base was just perfect from the moment I found it. The location was perfect, the room was exactly how it looked online and had everything it said it would.
The quality of service that Richard provided was just outstanding. From the moment I made the booking, Richard was quick to provide all the information I needed and he did so in so much detail that I didn't have to worry about anything else. If there were any questions I had, however, he was always either there or only a quick message away. The room was very spacious and had plenty of natural lighting. The bed was nice and comfortable. The house is in a nice and quiet location. Nice deck outside where you can sit outside to get some sun. The kitchen has everything that you would need to cook a feast if you wanted to. However I did not get a chance to use it much as I was out for dinner with friends every night. I had a car with me and parked it at the parking space pretty much all the time and either just walked or took the train and bus wherever I went since everything is easy access from house. Richard also provided plenty of helpful information of what's nearby and how to get around.
Overall, everything was great. Richard definitely knows how to look after his guests and make them feel at home. I'm definitely coming back next time I'm in Auckland.