The location is terrific if you want quiet and easy access to many great walks. In fact the entire island is terrific. The unit is absolutely fine if a little basic or rustic. Never spoke with Lorraine. Fiona, the manager, was extremely helpful and gracious. A joy. Unit one is buy far the best because it has a good view of the local bay as well as the most privacy. The cars are extremely funky. One broke down. The other had overwhelming air freshener smell and also broke down for a few minutes but we were able to get it started again and then ran fine -- except was extremely difficult to get into gear. That said -- they are free with gas included so one can't be too picky AND we were never concerned because Fiona and Heath were always just a phone call away and a few minutes away should we had needed to be picked up. Also one can walk to just about anywhere so not the worst thing in the world if the car breaks down. Also getting on the wifi is needlessly difficult. Kept getting the message that the password was incorrect when it was not. Had to just keep entering it -- perhaps 20 times or more and suddenly it takes. Is fairly slow, however, so the 3G is better if you can avail yourself to it.