VERY DISAPOINTED at the lack of communication from the Host, and in the accommodation itself. We chose this cabin due to it saying it had a washing machine and dryer, and after travelling for a while we needed to do some washing... however it didn't have it in the cabin... it apparently has a laundry somewhere on the premises you need to pay for, including paying for washing machine and dryer separately and extra for clothes detergent. The heater in the lounge omitted a loud scream the second we turned it on, so we had to turn it off even though it was cold inside. The bathroom heater stunk of a strong burning smell which filled the house when we used it, so couldn't really use that either (it didn't feel safe) The toilet flush is still broken (as mentioned in a previous review)
Honestly, we were so disappointed that we booked here. It was the worst place we have stayed at for a number of reasons, namely the poor communication, and the state of the cabin as mentioned above. (This is the first negative review I've had to leave, out of our 9 week trip around NZ where we've stayed in 10+ airbnbs from Cape Reinga to Manapouri) We arrived around 7pm and shortly after received a message asking us if we were checking out tomorrow. This confused me as I had paid for 2 nights. I checked on airbnb and realized immediately that I had made a mistake, and had paid for the previous night, and that night, and not the next 2 nights. I messaged the host and explained that I had made a mistake, and asked if anyone else booked to come in the next day...(as we were considering just sucking it up and paying for another night as it was my mistake, or thought that perhaps if no one else had booked, out of goodwill the host may have let us stay another night since we did pay for it) My reply to the host was within 10 mins of the host messaging and asking us this question... and the host just never bothered to reply. We kept checking all night for a response and there was none. I'm not sure who emails and asks someone a question and then doesn't bother to look at it again? We ended up leaving before 8am the next morning and found a way better place to spend the night in. I did check late on Sunday night and the cabin was still available to book, showing that no one had booked it after us - and since we had paid for 2 nights in full, the host could have let us stay another night, but obviously really needs the $$ - so hopefully she uses it to buy some new heaters and fix the toilet before the next people arrive. There are a few reviews identifying the hosts need to communicate better, so hopefully this is taken on board so that other guests have a better experience than us.