From the outset communicating with Kathryn was easy and she always responded quickly to my emails. She and her family went out of their way to look after me and show me around. I came from Singapore to take part in a local race and they made sure I got to the start, knew where I was going etc and also offered to pick me up afterwards. The cottage is exactly as described, beautifully furnished, good wifi with everything you need for your stay. It boasts spectacular views over the countryside down to Lake Rotorua. It is perfectly placed for biking and hiking in the Redwood Forest right opposite the property and has close and easy access to local amenities and local lakes and places of interest. I will absolutely be coming back and I thank Kathryn and her family for their kindness and generosity. Highly recommend.