Sheena was a lovely host, she welcomed and greeted us when we arrived. The house was more than of what I expected, very cozy and homey. My kids loved the toys and board games she made available for them... All the things we needed were provided plus breakfast and snacks available at the pantry were very generous... The house, bedroom, common area, pantry and bathroom were spotless clean... washer and dryer were plus too. House was warm even it was cold outside and blackout curtains helped a lot too. Thank you so much, we’ll definitely go back when we visit Rotorua again.