Lou was really welcoming and friendly and we had a lovely chat on arrival. She gave us some great recommendations for the local area including a lovely chocolate cafe in Governor's Bay. Lou's place is lovely, very clean and well thought-out and the little details like the hand-knitted bed throw and the lovely garden area go the extra mile. It's handy for the gondola and the surrounding coastline as well as the city centre. Great place to stay if you want to explore a little further than just the CBD. Thanks again Lou!