Check-in was easy, however, there was an unfortunate mix up with the cleaning schedule and the apartment had not been serviced since the previous guests checked out. Luckily, Kirstin was quick to act after a quick phone call and after a couple of hours strolling around Queenstown the apartment had been cleaned and reset and Kirstin even refunded us one night, a very kind gesture. The apartment is in a great location, a 5 min stroll to centre of Queenstown with relaxing mountain views from the balcony and bedrooms. It was nice and spacious for my family of 3 with modern furnishings, a fully equipped kitchen and laundry facilities, which made it a very comfortable and easy stay. We even enjoyed some of the board games available in the living room on one of the rainy days. Definitely recommend Kirstin’s place for a relaxing stay in beautiful Queenstown.