Overall, we had a great stay! Cynthia is swift and clear in communication and very accommodating when we needed to drop bags early. The space is about the size of a hotel room and is on the ground floor on a pretty main road, so it is definitely noisy. Wouldn't recommend for light sleepers but there is a fan that helps block out any street noise. We had no trouble and thoroughly enjoyed our picnic on the patio - made for a great last few days exploring Christchurch.