We were Omar and Sophia's first guests as they just moved in the day we arrived. The flat/ room were functional with only a few items/ details missing but the hosts were very pro-active at letting us know they are willing to provide anything else we need that may be missing. For example we didn't have any wi-fi for the first day or so but they offered to provide a hot spot for us if needed. We also liked the location, close to public transit and not far from downtown.