Amazing hostess Maggie greeted me in the office. Directed us to our beautiful room. Slightly different room compared to the pictures that were listed but we didn’t mind at all as it was very spotless, smells divine, beautiful setup upstairs & downstairs, nice & roomy for myself and my family, awesome cosy beds with crisp clean sheets & bedspread with dreamy pillows, love the big windows upstairs and along the kitchen bench, extra privacy with the tinted doors & windows so we could keep the curtains open during the day. The whole complex is very appealing to be in. Best feature was having our very own spa bath in a private setting to enjoy. Made our trip to Rotorua very enjoyable. Highly recommended to anyone to stay in this great location. I would definitely come back here to stay. Thank you so much!!!