Amy and her family were exceptionally welcoming and accommodating during our stay in Auckland. The flat was absolutely lovely and we had everything we needed and more. Upon arrival into Auckland, Amy met us earlier than anticipated as our flight arrived early in the morning. This was greatly appreciated and allowed us to get settled earlier rather than having to wait until the afternoon. She was very helpful in getting us settled with everything we needed to make our stay comfortable. We had the lovely opportunity to meet her family (mom, husband, and two DARLING children). She would text us periodically to make sure we were having a good time in her lovely home as well as checking to make sure we had plenty of things to do in New Zealand. There was a night when my boyfriend and I just had a relaxing movie night and Amy allowed us to use her house phone to call a nearby DELICIOUS Indian restaurant for delivery. Anything we needed Amy did her absolute best to make us feel right at home and staying in the flat was one of the highlights of my trip to New Zealand. I will definitely be staying here again upon my next visit to Auckland.