Susan's cosy room was clean, cosy, peaceful and perfect for our one night stay in Auckland! Arrangements were very casual (we like!) and Susan was extremely understanding of our need for flexibility when it came to checking in/out given the baby's schedule. The location was perfect as well - we were close to the Ponsonby stretch but without all the noise that came with it. Highly recommend this place if you want a base to explore ponsonby and the surrounding areas