Lance is a great host. Quick communication and very helpful. Takapuna is just the best place to stay in whole Auckland. also parking is a HUGE plus if you planing to have a car ( otherwise to park in a Hotel parking will cost you $20 p/day) However at the moment Hotel going through big renovation - so there are smell and noise at all the time. Also NO pool and NO spa - you can still to use the gym if you don't mind strong smell something like glue and half of the equipment is broken.