We had been using Airbnb for many years, this was the worst place we had stayed and most terrible host we had met. Please think twice before you make reservation of this property. Rachel is a new host, we believe she advertise her property in Airbnb with conspiracy, and we probably in the trick. We spent a night at Rachel's place, we had a nightmare and bad experience. The host stays in Auckland, she just took over the property, it was not tidy and maintain well, the furnitures arrangement were not as pictured and described. There were many furnitures in the living room which are not arranged well, the television and some electrical appliances were not working, foods prepared by Rachel already expired, the kitchen was very smelly and bugs crawling all over the place, don't have wifi provided and many heaters were not working. We had been suffered cold for a night in Rachel's place. Rachel seem to be friendly and helpful, she always message us during and before our stay. However, 11 days after we left her place, she dropped us message again, we were shocked & being insulted, she most likely regret of the price she offered in Airbnb was too low, she complained she rent to us with a low price, and blamed us of damaged her furnitures and spoilt her heaters, the hosts also checked with us if we used the underground compartment of her house, luckily we did not entered, else we were fell into her trap again. As such, we shall suggest other Airbnb users to look for other property if you wish to spend a good day in Tairua. Tairua is a good place, small town with good scenery.