Our stay our Erin's place unfortunately was due to happen right when almost the entire North Island was hit by cyclones that cut off power, water and communications, and the country was in a national state of emergency so we didn't actually make it.
In saying that, as soon as communications were back up we rescheduled the trip for another time (at no extra cost, she has just made the listing unavailable for hire for those dates).
I'm sure Erin would have refunded us if we had asked, but we are really looking forward to our time at her place so we requested the rescheduling.
I obviously haven't seen the place yet, so my review is based solely on talking to Erin and what came through before we were meant to stay, she has been great to deal with, very friendly, and all pre check in instructions were very clear and detailed. Really looking forward to staying there.