Jenny was responsive and easy to get ahold of. The house was quite clean and the beds were good. But the rug in the main living area was quite dirty, which was unpleasant. We were happy with the location for what we needed: a simple, quiet neighborhood. The house did sleep 8, but the towels and kitchen amenities were not really enough for 8 people, nor was there enough variety to cook a meal. There was an on demand hot water heater, which helped very much with 8 people showering. A few simple upgrades would make the home more user friendly and more welcoming. We really did like the beds and bedding though.