The bed was comfy and Stewart was quick to respond when I contacted him....however: the building is very tatty and needs a lot of repair. The WiFi didn't work at all even close to the router. The microwave broke(but was fast replaced), the cooker light was broken as was the toilet seat (also replaced fast with another poor quality plastic one)...the skirting boards were dirty in the toilet and elsewhere. The hotel down the road were charging half the price for much better accommodation with hot tubs too.....pity they were full.....