Actually I have to be honest and say I did not get to stay because the cyclone meant all travel from Wellington to New Plymouth was cancelled. BUT The hosts could not have been more caring and supportive - I think it speaks volumes about their place ( which I know through my research and friends whose family is in New Plymouth all the time) is very well located which was important for me loaded with a suitcase - so walkable from the Inter City bus stop. The host bent over backwards to help me with my subsequent travel insurance claim and finally helped me resolve the problem of where the Airbnb receipt had gone - and with Airbnb assistance I was successful. SO I would definitely recommend that you stay with these wonderful helpful hosts!