Great location in Takapuna and only a short walk away from the restaurants and shops. Unfortunately the balcony was not accessible at the time of our stay but we still had a great view of the city which my parents enjoyed as this was their first time in New Zealand/Auckland. Key collection was easy and close to apartment (just ensure you read the instructions prior to check in) and it also had secure parking. The apartment has everything you need and you have access to a pool, a gym and a tennis court. Quick and informative communication from Eric and Jason.