If you are visiting New Zealand in general, and Rotorua in particular, please stay with Fay and John! They are the friendliest and most welcoming of hosts, and truly go far, far above and beyond to ensure that their guests have a comfortable and joyous stay. The self-contained area of the house reserved for guests is cozy and comfortable, with a lovely living room and a beautiful all-white bedroom and bathroom that are impeccable. This area leads out directly onto a gorgeous patio with a lovely pool and a stunning garden beyond. Fay and John also ensure that guests have everything they could possibly need, and more - their small, personal touches really made us feel at home. Fay offered us the most delicious homemade jams and home-baked goods, including truly scrumptious shortbread, as well as fruit and other items for breakfast. She also gave us lots of useful tips on things to do in the area and keeps a wide selection of printed material on the various activities and places that are worth visiting. The house is located in a beautiful, quiet and peaceful neighbourhood just a stone’s throw from the beautiful Redwoods, and a very short drive to the city centre. It’s an ideal and restful location, perfect to unwind after a long day of exploring! Fay and John have thought of everything and their home was very much a home away from home. We are incredibly grateful to have had such a special experience and our only regret is that we could not stay longer!