Stephanie is a very bubbly host. She went all the way to get us an extra heater as it was still cold for us. She even told us where to go in Fox Glacier (the must do and must haves). She prepared us with the best breakfast! She has adorable pets which are super friendly. The room is absolutely lovely. She made it feel like it was a five-star hotel room. The view of the room is gorgeous and breathtaking. You can see Mt Cook and Mt Tazman.