The house was exactly as described. Clean, modern and well equipped. Communication with Jessie was easy, and access and check-in very simple. Comfy beds and nice linen. Good water pressure in the showers. All the important stuff is perfect. It was in a good location for what our party wanted to do in Rotorua - I.e. close to Te Puia and other thermal areas, hot tubs etc. I’d recommend having a car though. Very much recommended.