Jayne was actually away for the time of our stay, but was really helpful with communication before we arrived.
The place itself is incredible and made a great retreat during our time exploring Rotorua. The garden has a stunning view over the lake and during the evening made a great stargazing spot. The apartment had everything we needed, from a range of teas to incredibly soft blankets. Better than a home away from home, we've come away bitterly jealous of how nice your home is!
Location wise the property is a 10 minute drive from town, which was perfect for us, letting us explore and get away at the end of a long day. Bonus points - alpacas on the road leading to the property!
Would definitely recommend staying here!