From the moment you walk in the door, you are greeted with Noi's welcoming smile, friendliness and bubbly personality. She found time to talk to me about my journey and wanted me to know that if there was anything I needed to simply ask. She turned out to be the best... and my favorite host/hostess in New Zealand! The rooms were very spacious and included a couch, TV, coffee table, large bathroom area/shower and a very comfortable bed. The kitchen/dining area was enormous and very inviting. We could help ourselves to an assortment of fruit or her amazing apple tart she prepared for the house guests. The bus to downtown is just a block away, or you could easily walk the 500m-1km and find some nice restaurants and coffee shops along the path - some of which are ranked the best in Rotorua! Needless to say... this was the perfect accommodation!