If I could give Lana 100 stars I would! She went out of her way to help us when we arrived by ferry and the Hertz car rental office had closed, and it was raining and cold. She picked up three of us and our luggage, drove us up the hill to see the view, and recommended an alternative plan for our one day in Picton when our kayak trip was canceled due to weather. We were able to book the Lochmara trip she recommended, and she even drove us to the wharf to get the boat. She also called and went to the Hertz office to try to help out. We eventually got the car and stayed our second night. Our time in Picton would not have gone well had she not come to our rescue. Lochmara was great! And the unit was perfect for my two adult children and me for our two nights. Highly recommend staying at Lana’s place, can’t thank her enough!