We did use a lockbox to get inside, but we were greeted shortly after we arrived. I misread and thought they had a hot plate and brought uncooked sausages for dinner, but they kindly let me use their own kitchen. It was really cold during our stay but they provided plenty heaters to make the apartment nice and warm. The apartment is close enough to the lake that we could walk there as a family in the morning before setting off. Quiet neighbourhood too. Eating/cooking area is quite small, but it's not really a downside. Loved our stay!