I had a generally good stay at this air BnB but there were just a few hiccups that were slightly frustrating. Upon check in they give instructions for a key to be in a lockbox with a code. Unfortunately when I arrived the key wasn’t in the box. I rang the host three times and it kept going to answer phone but within half an hour they responded and met me with the key. She said the cleaner accidentally left the key in the room. I get mistakes happen and didn’t think much of it but over my stay I saw on three separate occasions people standing with suitcases outside the gate complaining about having to wait for a key. And on a fourth separate occasion I walked past the manager giving the exact same excuse of the cleaner accidentally left it in the room. I have no idea what you’d do if you were arriving late and there was no key. The apartment was also cheaply furnished, the iron and jug were both faulty and the dishwasher leaked. It also got very muggy with no air con (in autumn)