Melanie and Douglas offered us a very warm hospitality. They are very informative and resourceful for all the travel guides and sightseeing we needed. Both are very considerate and thoughtful about our needs. The place is very clean, especially the bathroom is really spacey and bright with the natural light thru the attic window. It is pretty near to downtown, bus stop not far away, in a calm neighborhood. Melanie and her whole family were very hospitable and friendly Staying there has been one of our most memorial experience in our life. Love to stay again if we are in Auckland.