I was lucky to have Miyu greet me at the door. immediately, I felt very welcomed. She showed me to my room and gave me quick tour of the place: bathroom, common space, kitchen, etc. She assured me that she would be available via message or in person. And she was genuine about she said - not just a formality.
The neighborhood was nice and quiet. Only a 15ish minute drive out from Queenstown, which I preferred to be away in a quiet area.
Bathroom is shared. I had no issues and didn't run into any guests. I can't say that for every person, but I can only speak from my experience. Room was has a nice wall heater and HEATED BLANKETS in the bed. That was really great, especially for the time of year I visited.
Honestly, I felt at home during my stay. It was a place I could come back to and truly relax after an adventurous day.