it is a nice apartment with a beautiful view. Unfortunately, the communication with the landlord is not a good experience .
I asked the landlord's phone number before departure, as there are people don't know how to get into the property according to the previous comments. She was not willing to reveal her phone number. There are 2 locks in the door to entry the property, which caused confusion. I spent a fair bit time to unlock the door in the dark cold rainy night and get wet from the rain. Phone number is provided on the paper inside the place. However, when I texted her about the internet, she never replied. So I am back to keep in touch with her by email. In a word, i did not get any help from the landlord.
I left the apartment in an very early morning to catch the bus to Christchurch. My phone has flat battery at night so the alarm did not ring, No excuse for that . But I tried my best to make sure everything is ok and sent her email within roughly one hour, and apologized leaving in a hurry and if something is not ok. She replied me with "what a shame you you left in such a hurry when security become a problem".
I apologized again and give my explanation:
1. We noticed her within 1 hour after we left , and it is a quite early morning, quite suburb and safe country. Even if we forget to lock the key in the safety box but we did put it into the outside box.
2. The lock for the door facing the garden is not user friendly, one of us has to be outside when one is inside the door to figure out how it works. We might figure out, but we decide not to touch it anymore because we have our holiday to enjoy.