I arrived at about 9pm after I booked, I let Pamela know what time I was coming in a message and got no response. When I arrived she said she never confirmed anything had a friend staying in the room and it wasn’t free for me after the full payment had been taken from me. Bit of a joke considering it was late at night and it took me a considerable amount of time to find another place. She probably shouldn’t use air bnb if she doesn’t know how to work it.