The hostess Jeanette was very warm, friendly and welcoming. The accommodation is in a very nice part of Havelock North. Parking was available right in front of the private entrance to the room. The room was very clean, welcoming and tastefully furnished with quality furnishings. The shower and toilet was very clean. Jeanette was an excellent hostess. As we were there on Christmas day, she spolit us with a very lovely and generous nibbles platter and bubbles. You will enjoy your stay there.