Amy was a very nice person and offered the maximum support. The toilet flush was not working but she fixed it within 10 min. She is very supportive and asked me to let her know about any issues as soon as possible. The place was facilitated with all the basic facilities. The room close to the bathroom is cold, which could be improved by using a strong heater in the room. This room also very close to the toilet and you might wake up at the midnight due to the flush sound, if you are a light sleeper. One other thing we noticed that few duvet covers were a bit smelly, which need to clean properly. Otherwise, the place is good within the budget. This feedback might help before you decide to book her place.