So nice to be welcomed by the radio on low, pretty lights on and a welcome note on the chalkboard when we arrived. Even a birthday card and bottle of wine for our friend as well as breakfast cereals, jam, butter, chocolates, chippies, bottled water and more. Great layout with comfortable sofa and beds and great linen. Even hot water bottles and umbrellas for those cold, wet Rotorua days and nights. Very close to the Skyline gondola and luge and less than 10 minutes to city centre. Bring your earplugs if a light sleeper as traffic is busy on the road. Will definitely stay again as still so much to see and do in Rotorua.