I booked on behalf of my mum (who isn't too familiar with technology) and Janet & team were super helpful. Sent me all the info my mum would need to know in terms of getting from airport to the accommodation and any other handy tips.
The place is affordable, and in the heart of the city. My mum said everything was very close by and within walking distance. Overall great service and really appreciate all the effort they put into making my mum's stay more than comfortable.
Highly recommended!