Karen was very accomodating especially with our little bub. Great and prompt communication for every little thing requested. Karen was such a delight and cater to everything we need. The cot was perfect but on top of it, she even provided lots of great quality linen, blanket and a water heater that we used to keep our bubba warm! The room was squeaky clean. Bed was so comfortable and very clean. You have all the things that you need for cooking in the kitchen including microwave, stove, fridge. The bathroom has all the amenities you require and was very spacious and definitely well looked after. Thank you too for the Easter egg chocolates - Mum and Dad enjoyed it since our little one is too young ☺️ It was such a wonderful stay with pristine mountain views ! Would definitely recommend to anyone wanting to stay away from the buzz in Queenstown and enjoy a nice quiet accomodation.