Mary is extremely friendly and accommodating. We have everything we needed. The room was well equipped with electric blankets which helped us stay warm during our visit. There was even a fruit basket as well as bread on our arrival! Taupo town centre is just a 5-minute drive away. The space is beautifully decorated and the toilet is very modern with heated floor as well as a toilet heater. Would definitely recommend this place for everyone who is keen to visit Taupo. Thumbs up for the amazing hospitality!