Sailors Retreat was everything we expected. Jill is a very warm and interesting person. The amenities comfortable, accessible and homely, especially for 1 of our aged group. A handrail in the bathroom by the toilet would be helpful although we took a toilet frame with us. The garden is delightful and a real attraction, thanks to her son John. It is a quick 7-minute walk to food outlets and a small shopping centre. This was one of the quietest places we've stayed in Auckland. Well away from the hustle and bustle of busy roads.