Liz communicated well with us and provided extra blankets and pillows when asked. The cabin is well described. It is simple and cozy. It would be most ideal for a couple or a couple with one child. We had two teenagers and the futon was a bit too small for them to share but we made it work. The location is private and quiet; it is very different from the hustle bustle of Paihia. I would recommend staying here.