Stephen and Rosa are amazing host! They've helped us way more than we expected. We traveled from Mt. Maunganui to Rotorua and unknowingly got a flat tire. Rosa and Stephen were so kind to us helping us sorting out our tire and lending us their car to go to local auto repair. 10/10 would recommend them!
While we had issues with our car, we didn't have any issues with the room at all. Everything was perfect and all listed facilities were provided. The room was clean to our expectations.
Also, we wish we knew Stephen's tour "Real Rotorua" as we traveled from Rotorua to Waitomo for glowworm cave.