The location was great for our needs (2 families of 4, for a long weekend). House was very basically appointed with just enough crockery etc.
We were disappointed that advertised 2x queen beds were actually 1 Queen and 1 Double. Floors had been vacuumed and benches wiped but window surrounds and bathrooms had black mould and dining and lounge windows were difficult to see out of due to dirt.
Communication from hosts/Bachcare was non existent even when we wanted to extend our stay (and contacted 2 weeks prior) we had no check in information until we rang the night before our stay.
We left an item behind and could not get hold of anyone to arrange pick up, only to receive an email and phone message 2 days after checkout to say it had been left unsecured in a recycle bin at the front of the garage, we couldn’t drive the 120km to retrieve it until 4 days later.
A thorough top to bottom clean and better communication and we would stay again.