So when we arrived, we couldnt get the card of the room because the code they gave us didnt work and luckily I was skinny enough to get the card in the letter box without having the key which we appoligize the way. We tried to contact them about it and also about a big block of ice in the fridge which it couldnt close properly. It was getting bigger day by day until we have to turn off the power to melt it. And yet we never got any reply in 10 days. Apart from this, it was a quiet, clean and pleasant stay, you can make laundry at any needs. And a good location with restaurants, coffee shops and a countdown around.