Check in info was not sent in AirBnb. It came to email as PDF but that too from a different ‘from person’ instead of Airbnb. We stood in cold for 1 hour to get check in details. Owner did not pick up phone so had to call different people to get details finally! When entered, observed one heater was not working, only 1 toilet roll for 6 people, no hand wash, not enough bath soaps!! When asked owner, he mentioned they provide only starter pack and I have to purchase remaining! What’s the point of paying so much for Airbnb?? And this info was not mentioned when I booked This accommodation. When I asked owner, he said they provided this info in that email PDF which was sent 1 week prior to arrival!! This is like cheating customers! No Smart TV in home! Who on earth doesn’t provide smart TVs in Airbnbs these days?? Worst ever Airbnb experience I had! Stay away