Jeff and Callie were very responsive and gave us some tips for things to do in the local area. Their place is very nice and clean and the view from the unit is lovely. We only stayed for one night but can't think of anything that could have been better.
Note: the unit doesn't have a TV so if that's important to you then it's something to be aware of. We didn't mind and I'm pretty sure it says that on their ad anyway.