Jack and Helen really put a lot of effort into making our stay as comfortable and as easy as possible - having breakfast items in larder/fridge upon arrival or Jack giving us a lift to supermarket to get some supplies for our stay (after a long haul flight from Europe) or arranging travel cots and toys etc for our kids. A way above what you normally expect from an apartment rental. Brilliant! Great for tips and suggestions for both Auckland and traveling in New Zealand itself.
Apartment itself is clean and well maintained with a lovely garden with swimming pool (which we unfortunately didn't get to check out as it was a little early in the season (spring)).
Really lovely people. Highly recommend