Rob was the absolute best! SO friendly, helpful, and attentive. The apartment is so cute and the bed is VERY comfortable. It is no more than 5-10 minutes from anything you’d want to do in town (I recommend BREW on eat street, their Australian Red IPA is amazing). Rob gave us space, while also being available to help. He let me borrow his phone to call a hostel (I didn’t have an international plan) and even went so far as to call them back to help me solidify a booking after we left Rotorua. 10/10 would recommend!!!!