We had an amazing time at John's place, and his customer service was the best I've experienced on AirBnB. As an example, when it looked like we could be delayed by two days, he blocked out the two days following our departure date in case we needed them. On top of that, he always responded within an hour (usually immediately), and nothing was ever a problem. We even broke his table and he said "no problem!".
So, that was the customer service - absolutely first class. The house, that was first class too. My favorite hour was a 3-generation family game of hide and seek. The house has 8 bedrooms (we used all), and there of course are so many hiding places. I found my mother in a closet in a room I had entirely forgotten the existence of.
When we arrived, we were impressed with how clean and stylish the house is. Beautiful carpet, furniture, and artwork (it's amazing how few AirBnB homes have cheap artwork - we loved the art at John's place), big kitchen and the huge indoor picnic table was fantastic for our large group. We also loved how we could walk out the door and be down at the lake for a swim in about a minute. We had a family dinner at the restaurant just 4 minutes walk along the lake front.
My wife and I took the top bedroom - stunning view over the lake as you wake up.
I can't say enough good things about the house and John's hospitality. Thank you!!!