Kirsty's apartment exceeded our expectations in multiple ways and she is a great host! It is a smaller apartment, but it really has everything you need and a little more. Very clean, very modern, very simple with good style. The location is great - close to stores, restaurants, downtown Queenstown, etc. and a nice little view of the mountains. Checking in and out was very easy - simple and seamless.
The only thing that didn't meet our expectations was the WiFi connection. It was very poor and unusable at times. Maybe it was a fluke during our stay. We didn't contact Kirsty about it since we were only there for a short 2 night stay.