Bedroom had no bedsheets when I arrived. They were still being washed. Steven dropped them over later that night. The duvet and pillows that were there had hairs (of all sizes) on them. When I raised this with Steven he went and bought a new set immediately. Wasn’t a great start to the stay. The place in general didn’t feel particularly tidy or like it had been checked/lived in for a while. Steven was very good to leave milk and bread for me and was very communicative throughout the stay. The apartment is only really suitable for single person or a couple - despite there being two bathrooms for some reason! Overall it did the job for the week in Auckland.