It was not as we expected when we checked in to the room on 9th floor. Broken bathroom door and carpet stain. However, Rum and Evie at frontdesk came to rescue and arranged us the room on 12th floor which we were expecting as what we saw on photos . Overall all good and we love our stay. Tv w nextflix app was great and the kitchenware was sufficient. The pillow could be more firm and the bed was 2 double bed attached.