We didn't get a guidance before we check in and we sent a message to told that we are on the way from Auckland airpor but no reply. So we arrived the house and no one help to arrange our checkin. We wait outside the front door for almost 20 mins in the cold night. Finally some other guest help to open the door for us. Then a couple with their baby back and we get the news that Lyle is aboard. They come to arrange the house. But they do not know our reservation. Let us use the' moder large bedroom' instead of the one we booked previously. The room we booked is named ' large bedroom' in Lyle's bnb list
. We use the room with lower rate on the list but pay for the higher !
the house itself is bright new and it has a lovely neighborhood. But we hear the continuous flight noise in the late night and early morning. Also in the room named 'Mordern large bedroom' we hear someone snoring in the next door very loudly.
Bad check in experience.
Not the room we booked.
Bright new house, Good room facility.