I was hosted by Catherine's father, who was friendly, polite, and helpful. The room I stayed in, as well as the bathroom, were clean but there was a lot of clutter around. It's a quick walk to the Ngaio train station, making the central city very accessible, but making it back uphill after a long day out was occasionally challenging.
Overall, the place was comfortable, clean, and the host was very nice. A good place to stay.