Karen was a great host. We checked in with no problems. There was some food in the fridge, coffee, tea and cereal available. Getting there was easy after a quick call. The location is great to avoid the crowd in Paihia. Only 10min to Keri Keri and 20min to Paihia. The outdoors are beautiful! Lots of trees and flowers. Really private and quiet. Great DVD collection and nice and comfy beds. We enjoyed our stay very much. Thanks