Ste'en and Tonya were able to accommodate us on a last minute, one night request. Communication was right on and Ste'en and Tonya met us just after we had parked. Most of ...or interaction was with Ste'en. He was quite affable and informative. The unit is a new very well lit one, with an outside patio area and very pleasant yard. It is located a few minutes from downtown Raglan.