Brenda was very welcoming and made us feel at home. She made suggestions about places to go especially to get good views of Mount Taranaki. The unit was separate from the main house but close to it and surrounded by a gorgeous garden. The bed was very comfortable and the shower and bathroom very stylish. There were plenty of books and magazines to read and games to play. The weather was a bit wild and windy while we were in New Plymouth so we didn't use the pool or bikes. There is no kitchen but there is a fridge, plenty of crockery and cutlery and milk, coffee, tea ,fruit , cereals and yogurt were provided for breakfast and the ginger balls in the fridge were delicious. The hosts have a very cute pug called Nigel who is very well behaved. Would definitely recommend this bnb.