Vivien’s place is accurate to the pictures. It’s a good space for a short stay - just nice for a couple. We stayed for two nights. The heater was not in the apartment on the first night but Vivien responded quickly and brought the heater to us for the next day. We did not meet them in person but the check-in process was very convenient. We had to collect keys from a convenient store nearby with no hassle. We loved the manual that was in the apartment. It had a lot of recommendations and clear instructions on how to turn on the appliances in the apartment. Netflix was also provided. Thank you for the stay! Highly recommended.