Our accommodation was disappointing on arrival, which we advised the host about immediately. Issues we had included no hot running water so we couldn’t have showers which was very frustrating. The base of the bed was very dirty and shabby. The cooker was not very clean. Wifi connections were hanging precariously. We provided photos of all these issues to the host as she does not live locally so she could not see for herself. The host offered a full refund the next day and Airbnb managed this proficiently and promptly after a phone call. We have travelled extensively and stayed in many Airbnbs. This experience was disappointing but nevertheless handled professionally by the host and Airbnb.