We loved our stay at Libby's. She was super communicative and provided all the information we needed to check in and out. Her place is in a great location so close to the city center. It is up on a hill, but I believe the elevator takes you down to the street level for the majority of the city which we discovered on our way out. The apartment is perfect for a couple or a single person. The building also has a gym located next door for an extra fee in case you are traveling and haven't had your fill of a workout through all the tramping through NZ. We would definitely stay at Libby's again.