Gloria and Carmen (manager) were always very quick to respond when I asked questions, and very helpful. We were slightly late to arrive at the place, but Carmen waited for us, and kindly gave us a house tour.
We used only upstairs area but it was very spacious even for six of us (a couple with four children 10-12 years old). It has been beautifully renovated/redecorated (I personally loved the family tree drawn on the hallway wall), the carpet felt quite new and clean, and the bed linens were also clean and crisp.
It's in a quiet location, but not too far away from all the attraction of the town, so it was quite handy.