Stayed here with seven friends. Lovely home, spacious and amazing views. Our check in time was 3pm, we arrived at the property at 6pm where there were people in the house (later found out this was the property manager), the house was in a messy state with most beds not made up. There was evidence of alcoholic beverages being consumed and one of the people were walking around the house without a shirt. We were asked to return in half an hour as they were still in the process of cleaning, despite check in time being 3pm and no correspondence about a delay in checking in. We returned to the property after 7pm and all looked clean and tidy. At approx 10.30pm, the property managers partner arrived at the accommodation, smoking an illicit substance, to provide us with a quarter bag of sugar and two opened boxes of teabags, which we had not requested. There was no consideration to the current COVID-19 regulations. Bachcare were kept informed about all these instances. We were extremely impressed by Bachcare’s prompt response to the situation. Despite a turbulent start to the weekend we had a lovely stay in this beautiful house.