This place is in a beautiful location however I know you will get better value for money elsewhere. Unfortunately the place needs to be thoroughly cleaned everywhere, mould, dust and the spa is grousely dirty.
We experienced a lack of general supplies. We booked for 14 guests, we only had 13 people stay and we run out of toilet paper day one of our 5 day trip!
There was also no coffee, milk, minimum papertowels, laundry powder and no iron. Nor did the Sky TV work properly.
The rules were very strict.. one rule that was written and verbally explained by the host Kylie was to be no makeup on towels.. yet there were no flannels provided or makeup wipes, and every towel was white! (This sets guests up to fail this rule!)
The hosts communication was poor and the host Kylie showed up to the house without notice the other night and again last night.
She made rude comments to some of our group about the rubbish bins being downstairs near the house, this was uncalled for. We felt her behaviour was appalling and instrusive of our privacy. We also felt she was spying on us and made us all feel very unwelcome.
This house is in a premium location and with a bit of love, care and attention perhaps from a different property manager too it could have potential. Otherwise there are plenty of beautiful, better value houses in Queenstown so I would recommend book somewhere else!