We were really looking forward to spending 4 nights at this accommodation. To us, the photos made it look absolutely lovely. However this was not the reality. It was not clean, and shabby in places e.g. marks on some walls, there were blinds missing from some windows, some lights not working etc. Areas not clean included - dirty cutlery, plates, drawers/cupboards in kitchen, microwave, fridge exterior, bathroom floor, dusty drawers in bedrooms, coffee spillages not cleaned from bedroom cabinet, horrible hairs on bed. We advised Judy that it was dirty, she came immediately and cleaned some of the worst areas. The cleaner came back the next day and cleaned some more, but never gave it the thorough clean it needed. This is the first time we have stayed in an Airbnb and had an issue, we were very disappointed. To Judy’s credit she was disappointed in her cleaner too and gave us a partial refund on on one night’s accommodation and the cleaning fee.