Nani and Michael were very warm and welcoming, as was their home. Check in was easy and they were responsive to messages as well. We had a lovely chat over breakfast and they were able to provide some good tips about what to see in the area. The only thing I would say is that it's about 15 minutes drive from New Plymouth, so it might not be the ideal spot to stay if you're trying to see New Plymouth and don't have car. There's plenty of parking though, so if you do have a car, it isn't a problem