Claire was very accommodating in accepting our request to book on the same day of check-in. She was great with communication. The studio is in the converted detached garage next to their home. Claire allowed us to park right in her carport. The studio had modern decor, and was very cozy and clean. The location is in a hilly residential area about 5 mins drive from the main strip with restaurants, shops, and the Richmond Mall. Great for our one-night stop in Richmond as we headed up to the Abel Tasman National Park.