Tim and Juliet had been very accommodating and welcoming hosts. Juliet, Tim's property manager, helped to give an orientation of the place and was very responsive to any issues. The apartment was spacious, clean, modern, well-located and had the amenities to make a stay in Queenstown relaxing and comfortable. The heated floors in the bathrooms were a bonus. The apartment was large enough for our group of eight, and was well stocked with utensils and cooking ware. The views of the lake and mountains were also spectacular.