Very great communication, lovely apartment! With very easy check in with a safe place for your car. Had a few issues but it is well worth your money. Location is great! And isn't actually that hard to find at all. Safe for kids, there are stairs but we had our no wall damage baby gate so our 1 year old enjoyed pushing his little ball through the gate and watching it fall down the stairs slowly. The big room is big enough to have all the suit cases and our portacot! So very spacious. I'd highly recommend this apartment as it is worth every cent.