A traveler's nightmare. It's hard to put into words the frustration experienced in relating with Tia and her staff.
I always equate Air BnB with lovely bright clean homes and apartments and people interested in my ease and comfort. This was more like a cheap hotel in central Wellington.
There were bins in the corridor... linen bags piled high near the lift... the room itself was clean... but everything else was grotty... and i mean grotty, filthy carpet.
Upon booking online with Tia I notified her I would be arriving late... she assured me there would be parking and staff to attend to this and all would be fine... i arrived at midnight after 17 hours of travel... to find there was no record of my booking... all calls to Tia and her partners went to voice mail.
It took her staff member 2 hours to find me a room.
There was no system to sort this situation out.... her staff member would have been quite happy for me to sleep in my car!
There was no parking available....
I got to bed at 2 a.m.