Had a hiccup with our first night where we had a late check in but cleaners did not sort out the previous guests so we had to stay in emergency accommodation which we were quite lucky to have. Lexia was very good at getting things organised for the second night including urgently getting the cleaners in and organising a refund for us. The second night we didnt have any problems. Just be aware there is some road noise but the location is nice and close to the city centre via a lovely park walk.