Elenas communication is second to none and check in was easy. However this property needs some upgrades before I would stay there again. Sofa bed very uncomfortable, shower door leaks and shower head clip is broken so head falls out very easily. Heating definitely needs to be rectified as it is less than adequate for winter stays. Beds were comfy (except sofa bed) and cleanliness was good. Apartment is spacious and was good to have a full kitchen. The value for money isn’t apparent at this property.