A disappointing stay. Upon arrival we discovered that the washing machine was broken - we had specifically booked accommodation with this amenity. We had saved washing along our trip with the expectation of washing in Queenstown. The host offered to wash our clothes in his upstairs apartment, and stated he would leave a basket downstairs to fill with dirty laundry. However, there was no basket placed there and our laundry went unwashed. It was also noisy in the unit due to upstairs noise and construction. On the whole, I found the host unreliable. On a more positive note, there were chocolates and wine waiting upon arrival which was very nice. The house was stylish and the location was great. However, I wouldn’t stay again for the price that we paid.