Sheryl was a lovely woman, very helpful with making sure we had everything we needed and getting us settled. She allowed us very early check in which was great coming straight from our flight. Location is pleasant in a residential area right next to a park. Room is really big and nice so you can have your own space if you want. We had a help yourself breakfast too with tea, coffee, toast, peanut butter, vegemite etc which was nice. All in all a lovely place to stay if you don't need to be right in the centre. We had a rental car though so everything was super easy to get around