I received a phone call from Peter this afternoon to say the cleaner had been in touch with him (second hand information) and was shocked at the state we had left the house in. I was immediately shocked myself as I had thought we had followed the house rules given and left the house in a satisfactory condition. Note: we had also been charged a $200 cleaning fee for a two night stay. Peter stated he had not seen the house himself but the cleaner had said the house was the messiest she had ever seen, the BBQ had fat on it, water had been spilt on a couch cushion, water in the vacuum cleaner (?) and rubbish bags were not left in correct location. I do apologise for not leaving rubbish bags on roadside curb, however I was not the last to leave the house and it was simple error on our behalf. I also apologise for water being spilt on the couch cushion, but unfortunately sometimes these things happen. The other complaints I 100% do not agree with. We were a group of 13 so of course there will be more work for the cleaner. It was also unfortunate that Peter was unable to remain professional and made an offensive assumption stating "our level of cleanliness is less than your average person" and also hung up without saying goodbye. We thoroughly enjoyed our stay and it was a beautiful house with friendly neighbours and breathtaking views. We did however come across cockroaches in the kitchen, outside fridge and in BBQ. There was also a considerable amount of dust and cobwebs by the desk area in dining room. But overall we had a lovely stay. Maybe some learnings made from this would be to be more specific with what you would liked cleaned (on top of cleaning fee) as we covered everything on house rules. Thanks.