I made revisions to my trip 3 days before my official stay and never heard back until the day of. The lady who greeted me allowed me to check in an hour early than posted check in and when I came back from my evening obligations they had given my bed away and taken my bag. Freaked me the heck out because no one could locate my bag finally they got in touch with someone and found it. But just very unprofessional and frustrating when all I wanted to do was slump over and sleep after the evenings adventures. Then when I opened my sheets there was long black hair and makeup spots all on the sheets… I’m blonde so I know it didn’t come from me. The staff wasn’t helpful even despite the early check in because it ultimately counted against me. Great area tho that’s the redeeming quality!