The house is nice and is located in a great neighbourhood close to Queenstown. The living room area has a great view of the mountains and the house is surrounded by trees. However the bedrooms were not very clean upon our arrival - beds were not made and there was a dead bug under a pillow. Some bedrooms are missing pillows, and the bedroom in the lowest level has a weird smell.
There was no extra toilet paper in the house, which is a bit of a problem. The bathroom with a bath is very nice, however you cannot take a shower in that bathroom.
We parked on the street because we could not find the gravel carpark per instruction. There is a wooden staircase leading to the door and one of the step is broken and needs fixing. Bins were not emptied and were sitting on the stairs.
Overall, the house itself is very nice and enjoyable but the cleanliness is not satisfactory at all. Hopefully James could pass the feedback onto the cleaners so that the future guests will better enjoy the house.