The house was fine, but didn’t really match the pictures. the photos made the property look bright and inviting, when in reality the property was a little run down dusty and felt cold and damp. the washing machine didn’t work and after a trip to Rotorua’s famous Polynesian spa we were unable to wash the mineral water smell out of our towels and togs. I also left a child’s book that I brought for my baby as a souvenir of his first trip to Rotorua in the property and despite contacting the owner and offering to pay for it to be posted to me I haven’t heard anything back as yet