Very clean and cozy place, exactly as advertised. Taupo was icy cold when we stayed and we didn't even need the extra heaters and blankets provided. One of our dogs struggles with stairs, but once you've gone inside and unlocked it there's a sliding door from the dining room that just has a couple of steps up onto the balcony, so it was no problem. Bed was comfy and the view of the lake was fantastic. There were bowls provided for the dogs, and they had a great time sniffing everything; the space was much bigger than I was expecting. Would definitely stay here again. Love the retro hobbit-house vibes, especially in the kitchen and dining room!