Before arriving, our host made sure we had received an email describing particulars about check in and what to expect if they were there or not there. While we were there, even though the place is separate from their home they made sure to check up on us to see if everything was good. Being able to use the washer and dryer was also amazing and convienent. The view as promised was wonderful and breathtaking. They do have a dog (doesn't go in the back yard or inside the cabin), but he seemed pretty docile, and afraid of us. He kept his distance, which was nice. A great experience, I would stay here again.