From the start, Tony was quick to respond. The description of the house was accurate and he communicated directions and checked in with me closer to our arrival. I had mentioned to him that it was our honeymoon and he and his partner had a bottle of champagne and chocolate, along with a note waiting for us. It was very thoughtful and made us feel immediately welcomed. Tony checked in during our stay, made sure we had coffee, and had toiletries which is always a nice touch. The place is in a wonderful location with just a quick walk to town. If I had any criticism it is that they undersell the spectacular view! It is just gorgeous. I would highly recommend.