Sarah and Morgan are very warm couples. She told me lots of information about Queenstown before and in my stay. They allow us to check in a bit earlier so we can nap a while after 14 hours flight.
Their baby Mia is cheerful and seldom cries. We love to play with her so much ! Doggy Monte is so friendly. My wife also keep touching hugging him though she was a bit afraid of dog. Room is clean, quite, bright and big. We love it. I will be there again in my next NZ trip.