we contacted Steph mid evening. she was do, flexible and on to. Nothing seemed to faze her. We didn't arrive until 9.30pm and Steph was so welcoming. The bus amazing lovely linen and a very comfortable bed. Breakfast was provided which was good for us as we had a couple calls make then home north. Steph was helpful and welcoming. Nothing was any trouble. We would definitely return. Thanks Steph. Robyn