Lisa was incredibly friendly and accommodating. We had a last minute addition to our family, a 14-week old puppy, and with the late notice we didn't have any arrangements for him. Lisa kindly allowed us to bring him and keep in a playpen that was outside. Which was highly appreciated. The Bach was beautiful and situated with the most spectacular view, which my family and I spent most of our time enjoying in the different hues of the day and night. Everything that was listed by Lisa was correct. It was so nice, I'm intending on booking it again....soon. It was a Bach, with a pump for water, and everything I remember from my childhood visiting Kiwi Baches. A perfect piece of Kiwiana. With everything a small family needs to have on holiday!