We arrived in the middle of a Cyclone and North Island of NZ was in a state of emergency and on arrival the electricity was down which in turn meant no water. Arrived late with no shopping and Sue and James cooked for us in their house and had a very entertaining night and handed torches to help before bed.
The next morning even though the weather was horrendous Sue brought water for washing and to clear the toilets after use, followed by a gas cooker which was all we required as out all day on the tourist trails.
Sue was very knowledgeable with regard to local history, restaurants, and amenities and was very caring and responsive of all our needs. The cottage could not have been in a more scenic surrounding and when the sun shone it was akin to the garden of Eden. We had to leave a day early to return the hire car to Auckland and Sue refunded the days money which was very good of her.
Overall even in a state of emergency we had a great experience at Clendon Lodge.