Had several messages back and forth with Gina on AirBnB where we exchanged phone numbers (changed due to getting a NZ phone number) but never actually met. Gina gave clear instructions of where the key was located and how to access the apartment so no problems getting in. However, finding it from the address proved a little tricky since the apt. is located in a complex of apts. and the address is for the overall property and not specially her apt. which is in the second row. Also, if you are looking for a place to stay in Queenstown itself this apt. is actually located in Frankton, which is very close but still a two mile walk into town if you want to leave your car. The walk to town on the trail is lovely but if you are planning on grocery or gift shopping it's quite a trek to carry your purchases back. The apt. was very nice and matched the pictures exactly. The apt. is very fashionable and comfortable. The bed is adequate but the shades in the bedroom do not block much of the light from the outside lamp post. The view of the lake and surrounding scenery is very impressive. It was very relaxing to sit on the deck and relax with a beer after a long day tramping. Past reviews mentioned the internet as not being very reliable. We found it worked just fine.
There were a few things lacking that could have made our stay more enjoyable. The first is still no door on the shower. One has to keep the water on a very low setting so the water and spray don't go everywhere in the bathroom. The second deals with small amenities. Having a couple of packs of instant coffee in the apt. to start the stay off would have been nice along with facial tissues would have nice. We were spoiled from having those things provided in our earlier AirBnB stays in NZ.

Overall, we enjoyed our stay here and would stay here again.