James is a fabulous communicator and was very supportive when we turned up and only one bedroom made up. However we had to make the bed up best we could for my colleague which was a pain. There was also scaffolding being put up which we were not aware off. The location is great and although furniture in bedrooms were bit 'tired and bathroom could do with a repaint it was a place I would recommend for work stay (but would check before arrival to ensure both rooms are made up) Again James was very communicative which was very positive.