We've booked the accommodation months in advance. Three days before arrival we wrote Marion a message. She didn't answer. Than we asked her a question via Airbnb messages. No answer. On the day before arrival, I've called her several times at different times, no-one picked up the phone. We were already looking for another accommodation but I knew that it sucks, when people cancel. So we waited until our arrival day. We called several times in the morning, but no-one picked up the phone.
I had no chance to reach the host. That's why I had to cancel and look for another accommodation. It was a stressful experience.