Vanessa was very quick with responding and check in was a breeze. She kindly left a bottle of bubbles in the fridge, some milk and the usual coffee, tea etc that just made our stay easy, comfortable and meant we could enjoy a cup of tea after a late check in! Only downside (which was out of their control) was the power cut the morning we left, but that didn’t impact our stay much at all. Would highly recommend for a great place to stay in Pukehina.