Viviennes response are always within a timely manner, her and Robs home is amazing and so beautiful. I would highly recommend to those who are wanting a private getaway with amazing views. Photos does no justice as the place is more beautiful in person. A lot of amenities available in the home with items you don't have at other airbnb places. Car parking is available near the entrance to the door, which is very convenient. I would definitely be back next time I am in Otautahi.