We needed an urgent place to stay after my sister got transferred from a different city to Waikato hospital with a brain bleed (at age 24). As you could imagine we were in a very stressful situation. Megan was super fast with her replies and understanding with the fact we needed a bit of flexibility because of the situation. The house had lovely touches to make us feel welcome and everything was nice and clean. 10/10 would recommend this place to anyone who needs a comfortable and easy place to stay.