Sandy replied quickly to all my emails and we were welcomed warmly and oriented on the facilities when we arrived. The apartments were exactly as described. The kitchen had everything, including olive oil, salt, pepper, dishwashing liquid, paper towels, plastic cling wrap (glad wrap), other things you'd want in a kitchen, and of course breakfast of good multigrain bread, jams, butter, milk, coffee, tea, and a choice of cereals. The apartments also have shelves of books and magazines on the Coromandel. We had homebrewed beer with our host's family and benefitted from their many tips about places we should see in the Coromandel and the rest of North Island. This was our first airbnb booking and we loved everything about it.