Location is great and close to the central city. Space is okay but a bit small. We had a couple of minor issues including lack of any shampoo, only one provided roll of toilet paper, and one window that doesn’t have any shades so someone can look in. These were pretty minor, though. The biggest issue was the hot tub. It is a NZD$20 charge to use, which is fine. We let Zara know we wanted to use it and she charged us before we came, so we expected to be able to use it on arrival, especially since check-in is at 3pm and it can’t be used after 8pm. However, on arrival we were told it would take 40 min to heat. Then there was an issue and it wasn’t ready until 5:30pm. We used it from 6-7pm then left for 30 min to pick up dinner. When we came back it was turned off. It took another 30 min to be turned on. By then it was 8pm. The fact it was turned off during the 30 min we were gone made me feel watched. And a service we paid for we could only use for 1 hr out of the 5 we expected.