Did not get to stay at the place due to unfortunate car mechanical failure, there was nothing I could do to make the stay. The host was not understanding, did not accept any kind of refund request and even went as far as to pretend like she tried to accept the refund request, pretending like she didn't understand how to do it and pretending that she lost the email. Did not even attempt to meet us half way and just waited for me to escalate it to air bnb. Not impressed with the lack of compassion from both the host and air bnb and the time it took air bnb to respond (4 days).