Ours was a last-minute booking so understandably the room was not cleaned /ready when we arrived. A slight delay to check in. Paula was informative with the local restaurants; festivities around & was generous enough to offer us an umbrella to use in case it rained (the weather was bit horrible the day prior).
in terms of general presentation - gardens kept well, room was Kitchen could do with an upgrade & cobwebs on walls can be cleaned. Unfortunately, we had issues with the toilet not flushing well after use (6 flushes to be exact!), though on comms with Paula she said it was fine before & recommended we do a hot water/detergent flush - I am no plumber so it's better left to experts. I hope the guests after us didn't have similar issue.
if you're going here then make sure the lights outside are turned off - Paula will send you gentle reminders to do it otherwise.
there is a long list of do's & dont's - especially for check out - Read thoroughly or you will be pinned extra charges