Regarding the hosts – THEY WATCH GUESTS USING THE CCTV ALL THE TIME!
We were subjected to false allegations with no evidential basis. They claimed that 3 extra guests staying overnight, but we explained that we had friends over who had booked a nearby hotel for the night. We offered for them to come and count the number of people inside the house after our friends had left. They declined and accepted that there were not any extra guests unaccounted for. The next morning, we received messages demanding more money for these imaginary guests, even after the host came over and was unable to locate these 3 extra guests. When we requested CCTV proof of the unaccounted-for guests they were unable to provide us or Airbnb with evidence. These are deceitful and manipulative actions!
Furthermore, one of the hosts watched us from outside the house and we found this creepy and disturbing. The CCTV is mentioned in the listing but if you value your privacy we suggest you do not stay here as the hosts called us immediately after the two times we entered the house – a coincidence seems extremely unlikely.
The house was filthy due to infiltration by sand-flies, dead and alive. On arrival, they were all over bedsheets, ceilings and bathroom walls. The hosts failed to mention this health and safety hazard in their listing, nor did they mention the mosquito nets which covered the majority of the windows and prevented them from being opened, resulting in the house feeling like a sauna. The nets did little to prevent the sand-flies from entering, and opening the door for a few seconds for entry/exit caused swarms of sand-flies to enter. We were forced to stay in the house with the lights off to prevent attraction of sand-flies. Furthermore, we all left the Airbnb with many insect bites – this is completely disgusting and unacceptable.
We are highly disappointed with the low-quality service these hosts have provided and upset that our family holiday was negatively affected as a result. The worse is the continuous stalking using the CCTV camera and in person. It’s borderline creepy and psychotic! We have provided Airbnb with full evidence (receipts) of our friends staying in a hotel and Airbnb has acknowledged that there were no extra guests. We are currently pursuing the matter of the false accusations legally.