Talk about 'wow factor'? I mean wow! No exaggeration, Jenny and Rob's room is a true treasure. From the moment I first communicated with Jenny she was polite and prompt. It was super easy to get to her place (it took less than 10 minutes to get to her doorstep from Auckland Central). Jenny went beyond the call of duty by doing things like meeting me in the metro station with her friendly dog Charlie! The area was absolutely breath-taking, Jenny and Rob were so warm and welcoming and really made me feel at home. She even prepared a continental breakfast for me. Talk about value for money... The room was absolutely immaculate and I had access to my own washroom and toilet which were spotless. I've been with Airbnb for several years now and I've rented rooms all over the world. The experience with Jenny and Rob was far and away the best. They should be ambassadors for Airbnb!! If you are ever in Auckland, you would be so fortunate to stay with them.