After a last minute change in our plans we had to extend our stay & alter our arrival time. Natalie was very flexible & able to fit us in without any fuss. The view of Nelson from the deck is stunning & The Lookout is a peaceful, welcoming space. Natalie was there to greet us & then left us to our own devices. If you’re looking for a quiet haven in the middle of Nelson we throughly recommend The Lookout.