Theresa has been the best host we've ever had through years of using AirBNB. They reached out a few weeks out to let us know of local hazards from a cyclone to give us heads up in case we opted to cancel. She looked up info for us around diving, driving routes due to closures, and more. I have never had a more proactive host and it made such a difference for us with our travels. I'd give more than a 5* rating if I could!