There was a mix up with our room initially - we had the Palace room with a late arrival time, and unfortunately the room hadn't been made up from the last guests - with old sheets on the bed and rubbish in the bins, etc. However, we were impressed with how the problem was handled. We were offered a stay in the Dome Tent space (far larger space) for no additional cost which was excellent. The accommodation is dog friendly which we loved. There are a lot of rooms on site but we always felt like our belongings were safe and there was a friendly atmosphere.