I gave a low rating overall because of how she handled an emergency, and how she didn't really take responsibility for a defective sliding gate that closed on my car (while I was driving out) and damaged it; it was scary to be in my car with a gate pressing on my car. There is no sensor on the gate, which is extremely dangerous. The gate was pressing against my rental car (the damage is worth $5770!!) and she didn't do much (not even a gesture) to reimburse some of the nights I spent there. That ruined the last portion of my trip. Because of a defective gate and the damage, I had to spend hours talking to insurance companies, the rental car agency, Airbnb, etc. Also, the window in the bathroom is not closing well; the dryer didn't work; one of the blinds in the bigger room was old and not working well. For a house described as "luxurious", I was quite disappointed. Yes, the view is spectacular and the area nice. Overall the house is comfortable, but I wouldn't say luxurious.