Emily very quick in response. Act on very quickly. A request for a 30mins earlier checkin , but she allowed 2 hours earlier!! Due to a broken room heater, Emily quickly delivered a replacement of two brand new heaters, very responsive!! A very nice touch in providing fresh bread, milk and butter for breakfast!! Very spacious house, big smart TV and nice large heatpump in the living area. Emily is a super host to ensure that all needs can be met as quickly as possible!! 👍👍