Tim is friendly, thoughtful and considerate. The communication is spot on. The place itself has everything we need: a full size kitchen, washing machine, dish washer, etc. We come as a family with a young baby and the place is kid-friendly. Tauranga experienced a power outage on our second night, but Tim came and checked us out, also offered us candles & a torch. The outage didn’t really affect our stay as it was only temporary. In fact, it turned out to be a special night watching candles burning. Overall we really enjoy our stay at Tim’s. We leave Tauranga with memories of going to the beach and playing board games at night. :)