I wanted to give one star for my experience but giving three stars for the excellent, helpful staff in this accommodation.

During my 8 days stay, we were forced to change three rooms. I moved into Netherlands recently, so obviously we had so many bags.
It all started with booking in Airbnb. We are a family of two adults, two children aged 9 & 6 and one infant. Of course, I checked for room with 5 guests, but Airbnb booking has a tendency to avoid infant while searching rooms and apparently the room Airbnb selected in Yays was approved for only 4 guests. Our trouble started here. Airbnb confirmation showed room for 5 guests whereas Yays confirmation received in email a while later showed room of 4 guests. We then called hotel to check they said they can’t allow five guests and asked us to cancel. We couldn’t cancel because cancelling will deduct 50% of our booking amount. So, I checked with Airbnb customer care who informed us to ask Yays to cancel the booking, if they cannot accommodate us as per booking terms. We called hotel and the conveyed this message. Then the hotel called back and said they got ‘special approval’ from a manager to accommodate 5 guests in a room of four.
On the day of check in, we were allocated a smallest possible room in that accommodation for 4 guests. With all our bags and stuff, we struggled to live in that room, but anyway we had no choice.
As the accommodation was with cooking facility (which is the reason why we selected this facility as my kids has already spent almost a month without home cooked food as we were staying in hotels), we picked up groceries from nearby Albert Heijn and started to cook at 8pm. Alas!!!, our stove is broken, it is not working, we are not able to cook, kids are hungry. We called the reception (I must tell you that the entire staff of Yays were very helpful except one person, which I will mention later in this review). The receptionist came, she tried her best to fix it but it did not work. Then by 10pm, the receptionist provided me the key to the room usually used by staff so that I can cook something for kids. By now kids are tired and wanted to sleep, so then I had to wait for them to sleep before I start cooking.
I started cooking at around 11pm and it took around two hours and by 1am in the morning, while I was coming back to my room (which is two floors above), I met one person in the lift (who was manager of the hotel as I came to know later) and he was very jolly and jovial. I then came to my room with cooked food and slept. While I was cooking food, I could hear loud talking voices from the nearby laundry room, people where walking with dogs, all happening at the middle of the night but without making any disturbance to others who are sleeping.
The receptionist told me they will fix our stove next day, when we came back to hotel in the next day evening, the stove was still not fixed, and they told that we will be shifted to another room the next day. (So, I must go to staff room to cook again this night!!). While I was away in the other room cooking, the manager (whom I met in the lift previous day) came to my room and told my husband that we are creating disturbances for others, cooking in the middle of the night (that was your problem, not mine, your stove is broken, not mine!!) and he got too many complaints and he came to issue a warning. Remember, we came only a day before, people here are mostly out of the facility during daytime, they come in the night and then sleep. Moreover, all the doors of the rooms are acoustically sealed, hence there cannot be any disturbance. Also, I checked with my neighbors next day, none of them complained against us. So, I do not know why that manager came up with this!!!.
Next day we were shifted to large room for 4 guests, spacious enough for even 5 guests and we stayed there until one day before checking out. Moving room here is very difficult as they have numerous doors (door after reception, door before escalator, door before a block, door after a block. So, it was a nightmare to shift these heavy bags as the doors were heavy and keeping it open itself was an effort.
Rooms were cleaned once in a week and the cleaning staff never came during our stay (the reason was that we shifted rooms (not because of our fault), so the cleaning will be effective only on the 8th day.
We extended our stay by one more day as I was getting procession of new apartment here. Again, I had to shift even on the last night.