We (my mother and I) arrived at the Hague a bit early and the apartment wasn't ready yet, so the receptionist sent us to the restaurant for complimentary drinks which was very nice. The apartment was very clean and spacious (though it's more suitable for couples than friends or relatives since the bedroom has no door). The kitchen was lacking some very basic things like sugar, salt, oil, a decent pot, but other than that everything was fine and cozy. We didn't meet Elwin, which didn't really matter to us since all the information about the apartment and the surroundings was already there. Great location. You get your money's worth.