As everyone mentions: the view is exquisite and the apartment is quite nice. We thoroughly enjoyed our stay and will definitely consider coming back if we’re ever visiting The Hague again.
That said, the check-in experience was extremely unpleasant and super unprofessional. Although the Airbnb listing stipulated that check-in was possible until 11pm, around 9pm (whilst underway) I was informed that I immediately had to pay a €200 security deposit (as in, please stop your car next to the highway sir, our work day is over and we’re about to go home, we won’t send you the digital key unless you do as we say). I was also told that I had to pay a late check-in fee, which was dropped only after a back-and-forth where I had to send a screenshot of the listing.
All of this happened under the threat of not being allowed to stay at all. It goes without saying that this was an unnecessarily stressful ordeal for myself and my company.
The security deposit is supposed to be reimbursed within five days, but I had to prompt the host myself to get this done.
I understand the need for a security deposit, but it would reflect better on the host if they would be a) upfront about it and b) more flexible in light of their own inaccuracies.