Before we arrived, Elwin sent us a .pdf file with detailed instructions of how to get to the Haagse Toren, and about the apartment we would be staying in. Very helpful.
Check-in was quick and efficient. The staff at reception were very friendly and helpful.
I must add that access to the building itself could be better - not that Elwin has anything to do with that. Getting large bags through the revolving door into the reception area is a challenge. As is finding somewhere alongside the Haagse Toren to park / be dropped off by car.
The studio apartment was as advertised. It had been cleaned before we arrived. The apartment was larger than I had expected. There was lots of storage space as well. The apartment was comfortably furnished. The heating worked well - important for we tropical types! I had no problems getting a good night's sleep on the comfy bed.
The apartment was fitted with a washer and a dryer, and there were an iron, ironing board, and a vacuum cleaner tucked into the utility closet.
And the view from the 29th floor was outstanding.
The Haagse Toren is about 100 metres from Holland Spoor station in one direction, and the Rijswijkseplein in the other. So access to main line trains and trams is no problem.
There is an Albert Heijn supermarket across the road from Holland Spoor. Stocking up the fridge was very easy.
There is a coffee corner and sandwich shop on the ground floor of the Haagse Toren - open on weekdays. The Penthouse restaurant is on the 42nd floor. Both are good.
We had everything we needed for our stay in Den Haag. We would stay in the Haagse Toren again if we were to revisit Den Haag. And we will certainly recommend it to friends.