Ingrid was not there when I arrived, but left clear instructions. She was easily available by email. She was there to help me out with parking when the ticket machine didn't work. The room was wonderful. The bed was super comfortable. Everything I needed for the week was there: a sink, dishes, (a microwave, fridge, washer and dryer in the next room), and even a couch, tv, and table and chairs. The location was excellent. It was an easy bike ride to all the sites I wanted to see and to my friends' houses in the neighbourhood. I really liked the Hague and I would definitely recommend staying at Ingrid's place.