Gunni is the single most un-empathic AirBnB host I have ever run across. After making a mistake during booking and proposing a multitude of possible solutions that would also protect the host's interests in a forthcoming and kind way, Gunni decided to completely ignore me with the only reply I received is that she needed the money. I had explained to her that my friends and I would not be able to go on our vacation without her help which didn't seem to interest her. I also had to pay cleaning fees and taxes even though the apartment was empty and unused the whole time. I am aware that I made the initial mistake but such an un-empathic, unkind and selfish reaction (or lack thereof) has left me in disbelief and ruined any chance of going on a vacation with friends. I don't know what the apartment is like but be aware that the host has no regard for you or your well-being a will rip you if given a chance to. I will never trust a host again thanks to you Gunni!