The communication about the ckeck in was not very eazy but when we arrived at the flat, Tess was there an helps us to come in to the flat. Unfortunately our flat was not cleaned. To be fair we have to say that our request for the flat was at the same day of arrivel. Tess also had an orther flat in the building so she gave us the other cleaned up one. It was not the same but comparable. Moreover she gave us a favorable price for the other flat. The parking house in her advertisement cost about 32 € max. Per day. We parked our Car there for two days, so we definitely not recommend this Parkhouse. The second flat was clean, quiet and the position in the city is very cool but because of the low communication and the not cleaned up flat at the beginning we don't want to came again.