Didn't actually meet Elwin but the contact with him was very smooth. Got the keys from the reception which was very convenient.

The view and location right next to the Hague HS train station (and not that far from the city center) were the best sides of the apartment. The apartment itself was nothing that special - new of course - but with basic, a little worn Ikea appearance. Liked the spaciousness though: very kid friendly! Also the baby bed was there as asked. The washing machine and dryer were very handy to have and the air conditioning a nice plus.

Little flaws were that no hand soap was supplied, the bathroom was very plain (no shower curtain etc.) and the windows were quite dirty (well I guess they don't clean them too often at those heights). The kitchen corner was quite well equipped, and with Senseo coffee machine but no coffee pads.

The neighbourhood was not that nice but a few blocks towards the city center it got better. You should be careful with the cyclists because often there were no clear sidewalks for the pedestrians.