We (a couple with a child) would not recommend staying at this place (at least not the apartment we happened to end up with ;)). The communication by the host was poor from the start as we received no reply to our messages regarding the check in and other queries until contacting AirBnB support-
In brief:
The place consists of a main building facing a big street and a side building behind it separated by a parking area, whereby the apartments in the side building appear to be of lower quality.
In short the unsatisfactory aspects of our stay were:
Parking (overbooked so you cannot freely access your car as you are blocked)
Wifi not working properly
Not fully equipped kitchen
Mould in washing machine
Dryer not functioning
Poor quality of furniture
Dangerous socket with wiring hanging out of the wall
Bathroom door could not be closed or locked
Only partially functioning stove
No cleaning utensils (broom or anything)
No forthcoming of the AirBnB host
In detail:
The state of the apartment was in no relation to the price we paid. The kitchen was not fully equipped and the stove was only partially working. Also parts of the kitchen came off at random and sockets were not properly mounted (hanging partially out of the wall exposing the wiring) which is quite a safety concern when travelling with a child < 1 year. There were also no cleaning utensils (like a broom) available which is not great when spending the holiday near the beach for a week. Also the bathroom door could neither be closed nor locked, which may be okay for very open minded people but I prefer to have a shit whilst the door is closed ;) Overall the quality of the furniture was also poor which I would not be so bothered with if the price was not that high.
We booked the place because of the Wifi, the Washing Machine and the Parking Space as we travelled with our child and dog and wanted to work a bit from home during our stay. To our disappointment the washing machine was full of mould so not useable (not mention the health concern) and the dryer was not working at all. The Wifi was not working resulting in us needing to use our phones as a hotspot (which may be fine for someone coming from an EU country enjoying the freedom of no extra data roaming costs. However we are not that fortunate so we are awaiting a very hefty phone bill this month). The parking was 25€/day which is the standard price in the area. We decided to park on the property as we thought it would be more convenient. However, the AirBnB owner decided to park 8 cars in a place which is designed for 4 resulting in us being not able to move the car freely. We needed to contact the AirBnB owner to be able to arrange moving the car as other cars needed to move first. Our idea of a holiday and a pricy parking space was not to arrange times for being able to access and use our car.
We contacted the owner regarding all the issues above but his response was not fully satisfactory. Regarding the washing he offered us to do this in a different apartment before new guests were arriving which meant again that we had to amend our plans for the day to wash and dry our clothes before the arrival of the new guests. Unfortunately this did not work out and the guests arrived before our washing was done resulting in us having to move part of our wet laundry to yet a different apartment and hang up the rest in our place (we needed to get creative there as we did not have sufficient hangers so we had to use chairs, tables, doors and the radiator). Regarding the parking we got told that the description on AirBnB states that cars can be blocked. However after double checking this it turned out not to be the case. He blamed the poor availability of Wifi to be caused by the internet provider, however, during the washing in different apartments we noticed that other rooms had a router which we did not have, so we are wondering if this may have caused the unsatisfactory connection which was not stable enough to do a simple Zoom call without video. We were so unhappy that we decided to move the car to an official parking space and leave the apartment early so we can actually enjoy our stay in The Hague.