Communication with Taylor was good. I would inquire next time what floor I would be on. The space itself was ok, I am a 72 year old woman and fortunately travel light, especially in Europe. The climb up two flights of steep and narrow steps, with my small suitcase was an adventure, thank goodness for the handrail. The tram was very convenient and the location was good. My decision to stay there was simply the use of washing machine. The bed for me was too soft and again, for me, uncomfortable. I would stay there again, but not in the attic again.