Elwin was perfect and friendly with us. We even ran into him a couple times on the streets and he asked us how we were liking the Hague and if we needed anything. Every single one of the receptionists at the front desk were all extremely helpful and very fun to talk with throughout our two weeks at the Tower. If we needed directions, a new pillow or even help setting up a cell phone, they all gave us 100% attention and made us feel right at home. The SkyStudio apartment we were in on the 30th floor was clean, comfortable and had everything we needed for a two week stay. The view is just as it is described, "Amazing" and it is so nice to sit there and overlook such a beautiful city. The location of the Tower couldn't be better as it is steps from the Hollands Spoor train station which literally takes you everywhere throughout the Hague and the rest of the Netherlands.