My first negative review on Airbnb after used Airbnb traveling 10+ countries, warning to fellow travellers:
This host was completely dishonest and unreliable, communication with her was difficult due to her English level.
I have double checked with the host 1 week prior to my checking in because if she couldn’t do it I would have my luggage stored at Train station. But she agreed to do flexible checking and I was informed by the host that another guest would give me the key at 10am. But up on my arrival no one was at home, I had to call host’s mobile and was informed by the hosts only by that time that she was overseas and she promised to ‘fix the problems’. Very hard to understand hosts English over the phone. After another half an hour no response from host, I had to call her again then she told me that she texted via what’s app, I didn’t have wifi access so I couldn’t see her text. Then she told me either I waited another 2 hours then another guest would return home to let me in or I leave my suitcase at the Coffee shop downstairs, I didn’t have other options because I had my plan. The coffee shop keeper told me that the co-host also doesn’t live there. After I was in one of the museum 2 hours late, I received text from another guest who said the she would come to me and delivered the key. And she did. Upon meeting with this guest, I received apologies from this guest, no apologies from host.