Had a lovely stay at Zen in the City. Saskia was very friendly and helpful -- she also provided a cot and toys for my 2-year-old, which was brilliant. The apartment itself is lovely, with lots of room and a lovely outside space. It's on a nice, quiet street very near the tram/bus stops and just a short walk from the centre. Hope we get to stay here again next time we are in town. (Oh - and the Wifi is working pretty well now - the box needed resetting a couple times, but worked again straightaway after that)