The communication was really good at the beginning for the preparation, check-in and further useful information. Due to corona related travel recommendations announced by the German government, we kindly asked the host in advance if the booking can be changed. Unfortunately, it was very difficult to get any response (no/late messages and Mailbox). At the end, the customer service of airBnB solved the issue and the trip has been cancelled. The overall good ratings from other guests were taken into account for the categories such as check in and location since we could not share our experiences with you.