We got to the apartment two hours after check-in, and when we got to the room, towels were on the bathroom floor, used soap was on the sink, the bed wasn't made, and dirty dishes were on the counter. Thankfully, the staff was very kind and offered us free drinks while the room was cleaned for us. The apartment was spacious and the views were lovely. The neighborhood was fun and lively, right near Chinatown and the canals.