Emma was the perfect host. She was friendly, flexible and responsive, and even had a guide for the apartment. The apartment itself has great style - spacious, with plenty of light, books, art and plants. The neighbourhood is also ideal, with restaurants, transport, supermarkets nearby. Emma was abroad when I stayed, so I didn't get the chance to meet her. Nevertheless, picking up the key was super easy. I would definitely stay here again next time I need short term accommodation in The Hague.