We felt very welcome. Betty had numerous tips and took time for us to explain anything we wanted. Good location. Close to subway 700 meters and tram. 300 meters. Very nice restaurants and bars in the neighborhood. The breakfast was the best we ever had. All genuine Dutch products. It was a real delight. The apartment was very clean, well furnished and it was really quiet during the day and the night. Lots of guides and books about Rotterdam. Betty responds very quickly when you have q question. Do not hesitate to go!