Cozy place is what it is... location is also quite nice, close to tram station and grocery store. the communication with Hendrik/Betty was very easy&prompt. Betty was at the door to greet us when we arrived. the things that she made available for the guests were just incredible, she thought of everything: plenty of bath towels, slippers, toiletries - from the basic to facial care, a wide selection of tea and coffee, snacks, including typical Dutch treats like Stroopwafel, Rademacher Hopjes, Droste chocolate. She even offered to do our laundry when I asked about it. Thanks Betty for hosting us, you have a gem of a place. I highly recommend this place for your stay in Rotterdam