Top rate apartment and fantastics hosts. Arjen and Nathalie are very special. They helped us up three flights of stairs with all our luggage and set us up in the best loft in Rotterdam! It had large windows on all four sides and this allowed for wonderful natural light and breezes/fresh air (much welcome after staying in many apartments previously with little light and natural ventilation ). Then, seeing how my wife has difficulties with her feet and managing the stairway, they arranged for us to take a first floor apartment after our first night in the loft. This 'new' apartment was also exceptionally well appointed and everything you could possibly need was on hand - plus extras! Cooking facilities, appliances, furnishings and local tourist tips and information were all first class. This extra care and courtesy shown by Arjen and Nathalie provided us with an outstanding and memorable stay.