Erik was very easy to communicate with and check in/check out was easy. The apartment is equipped with the basics (washing machine, dryer, linen, kitchen, wifi). I didn't enjoy staying there very much though. The apartment is darker (and colder) than the photos suggest and the courtyard is not in as good condition as in the photos. I also had to re-wash any dishes before I used them, the kitchen appliances weren't very clean and the floor was dirty.