Wendy was more of a harassment than a host. Even before we arrived, she texted us asking for an extra €60 in cash for the one night stay, which we found strange since we didn’t hear from the actual host and owner of the ship. Upon arrival, she showed us around, but tried to get our group to split up into 2 different rooms, and therefore pay her extra in cash, or directly into her bank account once she found out we didn’t have cash on us. Once getting back into the apartment later that evening, my boyfriend and I took a bath after a long evening (there was no hot water or a bath plug), and we overheard Wendy and the other guests were talking bad about us behind our backs in Dutch (they thought we only spoke English). We decided to let it go and sleep. Then, at 3 am, Wendy and the other guests (who were obviously private friends) were partying loudly, which is understandable since it was New Years, but they were also talking more behind our backs about our group. Then, Wendy came to our door and knocked on it repeatedly until all of us were awake, and then had my boyfriend and I clean the bathroom, which she said was “trashed”. In reality, the only thing left on the floor was a bath towel, which we promptly cleaned in about 5 seconds. This was ridiculous because we paid for a cleaning fee and a sound nights sleep.
We attempted to go back to sleep before hearing them talk more behind our backs, which at that point we were fed up. My boyfriend and his brother confronted them in Dutch to their amazement. Two of the other Airbnb guests, obviously intoxicated, started yelling at us and threatening to fight us. Wendy defended her friends, and backhandedly told us that we were in the wrong and her friends told us that we needed to go to (f***ng) sleep, which Wendy agreed with. Before things escalated further, we decided to end things as peacefully as possible, and to try and finally sleep, which thankfully, they allowed after about an additional hour (when they decided to sleep). We left the Airbnb quietly at around 8 am the next morning after around 5 hours of sleep. The day after, we got multiple texts on different platforms from Wendy wanting us to pay her directly instead of the owner (Palema). We frankly found this whole situation unacceptable as paying customers, and this is actually our very first 1 star airbnb experience.