Det welcomed us at a time that was convenient for both of us, around noon. We had been in contact via email which served both of us well. The Guest House is fantastic! You enter a huge open space for a large dining area/kitchen area with all appliances and an open living room area. The master bedroom/toilette/and superb shower are rooms off of the hall. There is another bedroom for 3 kids. Det showed us everything we needed including directions for getting to a market, into Rotterdam via Tram #25 and restaurants. She is very fluent in English and a charming woman. The neighborhood is residential and safe. Det even got four fresh eggs for us from the coop where she raises chickens! We took one long walk nearby, but there are others with many parks and playing fields. The Guest House is only a 13 minute walk to the Tram to Rotterdam, cost 3 euro; pay the conductor on board. The ride takes you to the Central Station and takes about 15 minutes. The neighborhood is safe and the accommodations are superb. All is as advertised and we highly recommend Det's Luxe Guest House.