This was my first experience travelling to Europe on my own, and of corse anyone would feel nervous beginning the journey. I am more pleased then beyond what I had thought I would be getting myself to. Prior to my trip, I was able to contact Kim - fast and efficiently - regarding information about busses, trams, detailed instructions on getting from airport to her house. When I arrived, the room was beautifully lit, clean and smelled like I remember Europe being (I think it's the detergent