Lance was great ! He even solved a last minute problem at 7:30 am in the morning , very responsive and has so much knowledge abt home because he had lived there , so he really knows what he is and you are talking about which is very important at stays through Airbnb. The location of the apartment was perfect , I needed to attend a conference at the Mainport Hotel which is literally accross the street . One of my best stays at airbnb , thank you very much once more Lance : it was you who made it perfect !