Jon was super friendly, good communicator, answered quickly, waited late for us at check in.
He also asked to contact him any time if there is an issue, gave tips where to go.
He warned us that they might miss a few spots of cleaning. It was a bit more than a few spots, but nevertheless we had great time. The location is amazing, the house is quite big.
I think if they would spend the fee on an actual cleaning person, slowly would upgrade the furniture, it would be an even better experience.