The host is very kind and helpful. Chyta goes the "extra mile" to help out. He communicates well and is available for questions.
For our situation, we had rented for 3 weeks, but left after 2 nights. The place was quite warm, and needed the windows open all the time for any air circulation. Unfortunately, with the windows open, that also allows for other things to come inside. As a result, my daughter ended up getting attacked by some biting insects of some sort. We left the morning of the third day, as my daughter had a somewhat severe reaction to the bites. Chyta we also concerned and per his messages searched the room for any evidence of biting bugs. He stated he did not find any. He did tell us we could return, but we did not, as we could not stay in the apartment without the windows open, and we suspected that was why she was so bitten up. I certainly hope this was a rare circumstance, and just due to our sensitivity to biting insects, Chyta seemed to do all he could to try an remedy it. Perhaps the addition of mosquito netting or something and an additional fan, might be helpful.