My partner and I stayed in one of the rooms at Kim's apartment for three nights in December. Kim was waiting for us when we arrived and showed us around the place and gave us maps and information on Rotterdam. Kim was available via phone throughout our stay and was helpful with questions we had. Kim also did washing for us as the apartment did not have a washing machine. The room we stayed in was huge and had everything we needed - fridge, Tv, safe, wifi, comfortable beds, cupboards to hang things. The kitchen was stocked with basic cooking items. There was a supermarket across the road which was open til 10pm which became handy. Trams from Kim's apartment came regularly and it was only a short trip into city centre. We enjoyed our stay at Kim's apartment!