10/10 place to stay - Geert has made sure that the check in and out process is super simple and well thought out. When I did contact Geert he replied/picked up the call almost instantly - but you likely wont have to contact him at all . You can check into the flat yourself and then find all of the information you might need printed in the living room. Our stay was completely hassle/worry free and very enjoyable. The place itself is more spacious than the pictures show and all amenities are included (with an abundance of extra towels/sheets etc). We were really taken aback by all the attention to detail that has been put into the place between the little instruction cards scattered around and different things to do when bored - board games, music instruments etc. Geert's place is what I will check out first if I am in need of a place to stay in Rotterdam.