Everything was according to the description. House is a bit old, in a loud area and with very steep staircase, you need to take all those things into account when renting it. Location is good, very close to the Rotterdam Central which is convenient. Communication with Urbian is good and quick. The biggest disadvantage was the room being cleaned and ready very late (after 18.00) even with ability to check-in and leave the suitcase earlier than the official check-in.