Clemens was initially sincere and accommodating in giving us a late checkout. Our flight to Amsterdam was delayed and as we arrived near midnight, we yearned for nothing more than just a warm shower and a comfortable sleep. Unfortunately, the water heater broke down and the bedsheets looked messy with hair and dust spotted. Disappointed, we asked for a partial refund for the first night which was rejected bluntly by Clemens.
Also, there are two other pointers to take note of: although the house is on the first floor, there is a steep spiral staircase which may be challenging for the young and elderly. The washer is located on the fourth floor of the building, which is rather inaccessible due to the steep stairway.
This was the 6th house and our last location in Europe, the most expensive yet most unimpressive.