We enjoyed a lovely stay at Bronte's place. Although we never met her or the caretaker Thomas, they both were very responsive to our messages. Thomas got us the key to the washer and dryer (!) room right away so we could have clean clothes for the rest of our trip. I appreciated the fact that there was a key safe so all we had to do was open the safe and go right into the apartment without having to arrange a check-in or check-out time. The place was very clean and Bronte's provided some good information about Amsterdam. Thanks again!