We really enjoyed the privacy and quietness of the place. Francois was quick to respond to any of our enquiries and the location is very near the metro station which is very handy.
it is worth noting that Metro 54 can take you directly to Amsterdam central, without any need to change in Biljmer Arena..
Also, the place is located in a maze of blocks of flats..it took us 45mn to find it, when in fact it is only a short 10mn away. The sat nav. got a little confused and even people didn't know where the place was and sent us in a circle.
So perhaps the following directions will help you find the place easily: as you come out of the metro station, turn right. Walk straight ahead. ( you will pass Jumbo supermarket on your right and a set of school and kindergarten on your left. ) Keep walking ahead until you see a set of stairs going up. Go up the stairs ( if you can't walk the stairs, look to your left, there is a smooth path for wheelchair users), then as you reach the top of the stairs, turn right. There isn't exactly a walking path so we walked on the grass. Cross over and keep going straight ahead. You will pass two blocks of flats. A blue and a pink one. Keep going. Tielstraat is right at the end of the road. Make sure you are not desperate for the bathroom as you will have to pass through 3 sets of doors and guess which one fits 😉 but once you done it once it's pretty easy really and the place feels pretty safe.
As we entered our room, we felt it was quite stuffy. We struggled to open the double glazing. There is a knack and we could only open the left side although on our 4th day, it seemed not to want to comply so we opened the front door to air the place.. If you struggle with this too, email Francois, he was pretty quick to respond with guidance on how to unlock it.
Our room was furnished with a kettle, fridge, microwave, and corner desk where snacks could be prepared, which was great, although you would want to limit food preparation to ready meals or sandwiches as no real cooking facilities are available and the washing facilities are limited to the bathroom sink..
Toilets facilities and bathroom are shared although separate, which was useful.
Check in requires you to go to Amsterdam Centraal Station. We arrived by plane so had to make our way to the station to collect the keys. Not a problem if you plan to visit Amsterdam on the day but we were lumbered with our suitcase and bag, and when we enquired about storing them for a couple of hours we were told that it would cost 10 euros per suitcase ( small).. we didn't think it was worth paying 60 euros, so kept all our bags and suitcases..
We worked out that to return to Amsterdam centraal to return the keys and receive our deposit back , would cost us around 12 euros and add valuable to our journey back to the airport. So we asked if we could leave the keys with Francois, which he kindly agreed. This meant we had to forsake our 20 euros deposit but all considered given the cost of travelling back to Amsterdam and time it would take, we were happy to do this.