Everything was perfect. Hadewych had her helper meet us at the boat even though we arrived earlier than scheduled. When the hair dryer went kapoot it was replaced immediately the next day. When my family managed to muck up the dish washer, she got her helper to come fix things. When I said the drainage in the shower was a bit slow, it was fixed the next day with a smile. Hadewych's boat is one of the loveliest around Amsterdam. When we were on the canal cruise we were smiling broadly when other tourists were pointing and snapping pictures of it. I can't recommend Hadewych's boat enough. Just 10 minutes from Dams Square, 5 minutes from Anne Frank with so many shops, eateries around we were spoilt for choice. We woke up each day with stunning picture postcard views of Westerkerk (the church next to Anne Frank House) and Prinsengracht.