The agent for Francois was nice and even carried my bag upstairs for me. The room was okay and short on advertised amenities, especially a hair dryer, which is imperative when Amsterdam is cold and windy. Be advised that the room is about a 8 min walk to the metro station and then a 30 min ride to Central. The metro stops running at midnight and it’s about a 30€ Uber ride. I think this room is best for business travelers. If you want to stay out late at the bars, i would recommend spending a little more to stay in central Amsterdam.