This host has made me rethink if using Airbnb is a good idea after all. I had an issue with my airline and couldn’t arrive the day of check in. I notified the host to see what options were available, no response. Airbnb attempted to mediate on my behalf to see if the host would make an exception to their strict no refund policy, all I wanted was to rebook this place again. Host declined any solution were he didn’t keep all the money for himself. Mind you, he didn’t have to clean, yet the cleaning fee was not refunded. Terrible idea to deal with people like this. Do not recommend! Stay away! And go with hosts that are willing to be reasonably accommodating so that your experience can be a good one! I lost my money but I learned my lesson, flexibility in a host is very important or a crook like this one will be happy to take your money!