The first impression was really good. Alex was very nice when we met up the first day. The same evening we realised that the house was freezing and we couldn't find a way to turn up the heating. We had to sleep in our clothes because it was extremely cold. The WiFi did not work and we had to pay €15 to access a paid WiFi zone. The tv signal was not working either. The WiFi and tv were amenities listed on the Airbnb page and it was unacceptable that they were not working. I sent Alex a message about all these problems and told her we couldn't even take a shower because it was too cold and had to go to our friends house to use her shower. She didn't even bother replying. Would not recommend this flat if you want a basic, warm house.