Klaartje has spent a lot of time thinking about how to make your stay as comfortable as possible. I was blown away at how many thoughtful touches there were, including; spare toothbrush, washing up facilities, fridge, hairdryer, snacks, hot drink station. Essentially, if you forget anything or wonder if you need to bring something, it's very likely Klaartje has already thought of that and made arrangements. Although we weren't fortunate enough to meet her, Zeno gave us so much useful information and made us feel very welcome. If I'm ever in Amsterdam again, this is the first place I'll be looking to stay at.