The host was extremely rude although the helpline was very helpful. The host spoke to us in a rude and disrespectful way. Serious miscommunication within the host and the company coordinating regarding check in and checkout.
The house wasn’t ready when we wanted to check in. Had to wait for 2 hours. During check out we were treated badly in front of other guests it was as good as being thrown out. Highly unacceptable behaviour.