Customer service was terrible, starting from check in where I was told I hadn't made a reservation and that it was my fault somehow I wasn't in their system (in fact I was), which is an absolute joke.
This continued when I had a friend come over and that we couldn't even talk in the lobby even though it was raining outside since he wasn't a guest.
Room was dirty with hair covering the bed sheets and pillows, this wasn't the case when we moved rooms as we had to move rooms because of the check in incident on the first day.