Eduard was absolutely amazing! He helped us with our bags and had a map and wonderful recommendations waiting for us when we arrived. He took the time to help us get familiar with the city when we first arrived, which helped us tremendously. Take his recommendations for places to eat and drink, they are well worth it. He is so knowledgeable about the city and was available by text or messager if we needed any help with anything. We will stay again when it's warmer. HIGHLY RECOMMENDED!!!