I should have heeded the reviews about Ellen’s demeanor and behavior because she just wasn’t nice and she was actually insulting and quite aggressive. The 3 keys to her doors are a pain and don’t always turn properly on her “100+ year old” doors and checking in was not fun. She failed to list the 6:30am construction work going on daily 5 feet from the windows or that she would be screaming in the hallway and slamming doors at 8:30am. The room needs a coat of paint and new furnishings, including a new bed and sheets, blankets, and pillows. The bed was pretty gross. She did have bottled water for guests, which is the nicest thing I can say about the whole experience. I was at the end of a 3-week journey and it sucked having to deal with her and then just try to avoid her after a stellar journey to that point. She’s just a jaded, cheap, bitchy woman.