We have never seen Daan. A girl was there for the check in. Daan called me the night before leaving for having back the keys. We asked him to come to the boat at 10 am in the morning and not to be late because we had to leave. We waited him for half an hour and he didn't come so we left the keys inside. And he has never written us something like sorry!!! The boat is old. Many things are old and need to be refreshed. Towels are old some with holes! One door of the shower is broken and also one window so you cannot open it. Beds are really uncomfortable. The door of one bedroom cannot be closed so there is no privacy. The door of the bathroom has no key! The girl sleeping in the main room has been waken up very early in the morning because of the light. Not all the windows have curtains. There are many things left in the bathroom and in the kitchen from other guests.. Not really nice in my opinion. In the bathroom there is only a very tiny mirror.. Impossible for girls! But the position of the boat was great! Metro very near, tram also.