Well, what to say...Hans was there the first day and completly understand the way to host people, we said that we will arrived at 15h, he was there and opened the door at 15h00 :-), he gave us a lot of informations about the museum and places to eat , the room is very clean ,no problems at all, we appreciate a lot the muffins on the morning, when u need him u can ask him and his presence is never too strong, u have all ur privacy, keep the good work my friend, me and my girlriend really enjoyed our trip in Amsterdam and ur room !