Wilma was very friendly and helpful on our arrival (and departure) and we enjoyed talking with her. The room is exactly as we expected, with a lovely view across the adjacent canal and the location was superb - just on the edge of the busy city and in a peaceful area with handy amenities of its own. Very easy to reach from Centraal station, by No 14 tram, just as described in the travel advice. We loved our visit to Amsterdam and would certainly choose to stay here again. Dank je wel Wilma!