This was a really 'cool' flat in a superb location in Amsterdam centre.
Communication was good and we enjoyed our stay but one or two things could have been improved. Our room TV did not work and our towels were quite small and thin. The bathroom shower needed some kind of non slip material on the floor - wooded board or whatever. We were charged 10 euros for 1 wash and tumble dry which I think is quite expensive. Coffee/tea was available when asked for. The bed had a VERY soft matress. Overall really minor points that could be sorted out very quickly.