My husband and I enjoyed our stay here very much. It was very clean and even better than described. After our booking was confirmed we got information on checking in (a key lock box-super easy,), Wi-Fi password, and a $15 off coupon to use Bolt to get to the airport. We arrive before check-in and we were allowed to leave our luggage so we could begin exploring the city. Laura was great to talk to-she gave us directions to walk to the Anne Frank House and even loaned us an umbrella! We like the location, too, as we felt like a local living in a quaint residential area and could walk to nearby restaurants and attractions.