San was an extremely good communicator and very easy to work with - we got in late at night and she still came to meet us personally. The location is terrific: easy walking to the museum area, a vibrant neighborhood, and right on a tram stop. It's a very busy street, but we did not hear it from the bedroom.
However, I think the photos are overly generous. They do not show the occupant's stuff, which I'd rather have not had to look at piled up in the bedroom corners, and they don't show that those nice-looking closets aren't for you. You get a temporary rack taking up more space in the bedroom. Also, it was not at all clean. The baseboards were dusty, the entry hallway had leaves and cobwebs, and the rug on the stairs was badly stained. I honestly doubt that the cleaning fee is used to hire a service. If it is they should be fired.
Those cute plants you see on the little front balcony are no longer there.
Finally, although the coffee pot was set up I don't recall San mentioning breakfast and I didn't see any.