We had a wonderful experience with Olga & Maarten, who were both there to welcome us. We were running late due to luggage & problems using public transport, but they were both very patient and understanding. They helped us with our big luggages up the stairs. As previously mentioned, it is steep, but I think that's just how it is in Amsterdam. Once you get the hang of it, it's fine. We were welcomed with flowers & wine, as our visit to Amsterdam was for our honeymoon. They explained how everything worked around the apartment & answered our questions. The apartment was spacious and lovely & is as pictured. We were out most of the time & didn't really use the kitchen much, but everything was readily available. The bed was comfortable & we had good night sleep. The bathroom was also spacious & we loved the rain water shower & heated floors. We couldn't have asked for a better place to stay at to kick off our honeymoon as we had plenty of space. It was also easy to reach them either by phone or email & was helpful in how to book a taxi on our departure as we had an early flight out of Amsterdam. I had also left my camera charger & Maarten has been very helpful with it. Will definitely recommend their place to others. It was a wonderful first Airbnb experience.