The service in this apartment is nothing less than outstanding. A neighbor appeared at my door less than 20 mins. after I sent a message through Airbnb, and the owner messaged me several times afterward to make sure everything was fine. It may be worth noting that the heating for the unit is controled in the unit below, so without that kind of service the listing wouldn't work as well. Highly recommend this for a work trip: the large writing desk (currently in the bedroom) is a very unusual feature, and the room is quiet.