Booking was made months in advance with a confirmation of the booking 2 days before arrival. Upon arrival, the one of the receptionist told us the booking was not entered into the system and we had made a mistake. Obviously confused, we pushed further and a different receptionist was able to see we had paid but had to re-do the entire booking. Unfortunately, we had a few extra issues with the particular receptionist but the hotel itself was clean and comfortable. Location is fairly far from the main streets so you would need to rent a bike or car to get around.