Communication with Vincent was excellent. The studio is exactly as pictured with the additional bonus that the location is quiet so we were able to sleep very well. The studio was very clean, the bed very comfy, and the shower excellent. Those are my main concerns when traveling and those expectations were all met. Also -the location was very convenient to the trams we needed to get around the city. We did not spend much time in the studio so did not meet Vincent personally, but his girlfriend greeted us and was very friendly. All in all - it was a great spot to stay while visiting Amsterdam.