Niels was not prepared to host me and the space was unsanitary, so I left a couple hours after arriving after attempting to resolve it with Niels. The sheets were dirty and stunk, the bed itself stunk, the fridge full of boxes of half eaten Chinese food, and I had to retrieve a towel from his closet that was so mildewy, stinky, and crusty I find it hard to believe this is offered to guests. No other towels or clean linens were readily available in the apartment.
Niels did respond quickly after I brought up the problem and had his housekeeper come. The bed still had a strong odor after the linens were replaced (with questionable stains), the towel remained, and the pillows lacked hygienic covers. One had a stained pillowcase, the other was bare and sweat stained. His housekeeper had hung his wet laundry all over the apartment. Niels did not agree to providing a refund in any amount, despite the fact that essentials were not adequately provided and the space was not prepared to host.
Niels’ response to my discomfort was that I was overreacting to a “minor stench” in the bed, that I should be so lucky to eat leftover Chinese food, and this is just what one gets with an Air BnB. I ultimately left because I felt so uncomfortable with the odor in the bed and the lack of sanitary measures taken to prepare the apartment. Niels and I strongly disagreed on what a minimum standard of cleanliness for essential items is acceptable.