Pia was a wonderful host! When we arrived she greeted us warmly and showed us around the accommodation, taking the time to answer questions we would have. She also provided a booklet with information about surrounding shops and locations (including a list of museums with their opening times) which was extremely helpful, and when we had to check out she asked us how our stay was and proposed for us to leave our luggage in for the day as our coach was in the evening. It was a wonderful experience and I would truly recommend her place to anyone :)