My biggest issue with this place was host availability and communication. We had discussed the flight arrival timings and agreed on storing the bags yet when we reached the place the host was unreachable and kept us waiting outside in the freezing cold for 3 hours. Led to one of us falling sick and ruining a vacation. Even later, we had difficulty getting responses to any of the other issues like TV not working. For paying such high price (higher than hotel rates) you would expect to get multiple sets of towels or a change of towels everyday but basically, it was just one towel per person for the whole stay which felt very inadequate given how rainy and cold the weather was. The tea coffee machine also didn't work properly. The place is in basement with limited ventilation so one of us felt a bit claustrophobic and all the people walking on the street can basically see through the main room. The door is tricky to open and close even though the host provided instructions.