Marlot went out of her way to be helpful and accommodating whenever an issue arose. The apartment was clean and in a great location. The only negative I have would apply to those of us who are older. There are three flights of narrow winding stairs to carry all our luggage up to the apartment. My husband and I are in our 70s so that was a bit difficult for us. But if you have no problem with the stairs, I would recommend staying there. Marlot did help us down with our luggage for which we were grateful.