When I checked in, I was unable to stay in a room with a King size bed like I'd booked and paid for because it had been sold to someone else. I was instead placed in a room with 3 twin beds. Also, the shower would not drain and I ended up standing in an inch of water.
I had to write to my host twice to get any response after my first night. They told me they were sure that the hotel would sort things out for my second night but I was informed on my second night that the room I booked and paid for had, again, been given to someone else and I would have to spend another night in the room with 3 twin beds.
No one followed up with me after my stay or since despite my outreach. I would not run the risk of staying again knowing that despite what I book, they may sell my room and place me wherever is most convenient for them.