Narveet was great with responses. My flight arrival time was before noon and Narveet was able to accommodate for an earlier checkin. Her friend waited at the apartment for us to do the checkin and showed us around the apartment. The place is located near a tram station that goes to Central station which was very convenient. The apartment is located on the second floor, so you need to walk up 2 sets of narrow staircases (which is common in Amsterdam), so this may not be suited for people who don’t do well with stairs. Other than that, everything was great!