Was perfect for our needs in Amsterdam. We didn't have much baggage, so the smaller size of the room wasn't a problem. We never met Ania, but Marcos checked us in and there were no issues. You do have to climb relatively steep stairs to reach the apartment; again, not an issue at all for us but might be for others. We used public transit and found it very easy and convenient to get around, to anywhere in the city with multiple bus and tram stops nearby.