Marcel was very helpful and friendly, he gave us his phone number and answered were quickly. The folder with public transport information and must-go-to‘s he provided was great and informative, just as the free bikes included in the stay. The roofterrace didn‘t appear as in the pictures, there was no table for breakfast and we had no access to the half of the terrace. Also the bedsheet was dirty and the shower had a low water pressure, which made it quite hard to wash a womens hair.