Rosanne was excellent at communication before, during and after our stay, and made straightforward arrangements for us to be greeted by a friend for access to her apartment. Whilst it is on the second floor the stairs are wide and straight. It was very clean, had a very comfortable bed and efficient heating. The location of her apartment is convenient for tram to the centre of Amsterdam, also within easy walking distance of the Vondelpark and Museum quarter, and local shops and restaurants.