From the moment I booked Carolien's studio to the moment I left it was a wonderful experience! She was there to welcome me, responded to all my queries prior to my stay very quickly, offered advice for my stay and even mailed my post cards. The studio was exactly as offered - but she also left fruit, chocolates and drinks! It was clean, quiet, comfortable and in a perfect location (neighborhood, easy access to trams, restaurants...and on a canal!) I'd definitely stay here again when in Amsterdam.