The check in was very smooth, Eva & Kobe were welcoming and very responsive and the apartment is in a fantastic location, 10 minute walk from Centraal station and everything is in walking distance.
There were a couple of hiccups that meant the stay wasn't seamless; the heating unfortunately did not work on the first day and night and having chosen a winter weekend to go away, we had to go to bed wearing several layers. The bedroom also has no windows and you feel like you're sleeping in a basement with no natural light. The heating problem was fixed for the second day and the hosts did provide a portable heater, however as feedback, it would be helpful if the heating is placed on an hour before etc guests arrive to be sure it is working, especially in the colder months.
The apartment also needs some general maintenance and TLC, there was unfortunately some mould in the bathroom the furniture felt like it needed updating.