I truly enjoyed staying in this gem. The location is fantastic as it only takes 2 tram stops to get there from Central Station. It is surrounded by restaurants and shops right outside the front door. I came in at an odd hour due to delayed flights and Emily got me checked in with no problem. She also responds very quickly via messages on the app which really helped me adjust to my sudden change of flight plans. The room was clean and stocked with coffee and stroopwaffles (my favorite!!). The bed and bathroom were very comfortable and well stocked. I would definitely stay here again.