My friend and me were in Amsterdam for the first time, and we didn't know what to expect. Ruben was very kind, polite, and accommodating. He gave us wonderful suggestions of things to check out in the area, explained to us how certain things work (e.g. laundry, getting around the city), and was very helpful when we were running a bit late for checking out. He was fun to talk to, and I really enjoyed being at his place. The room was nice, comfortable, and spacious for two people. One of the best Airbnb hosts I've had! Highly recommended.