Lauren's was very helpful prior to & after check-in. He was very flexible and responded quickly to our last minute reservation and allowed us to drop off our luggage prior to checking in. The location was very nice and convenient, we enjoyed the local restaurants, shopping, grocery stores, trams, and market that was close by. Our main concern was the noise of staying in the middle level of his home as you could hear everything above and below. The plywood floor in the hall is not finished and squeaks very loud no matter how quiet we tried to be ourselves. Shortly after checking in there was cigarette smoke coming through the floor from his mom's unit below and coming into our hall and bedroom, when we mentioned it to Lauren's he talked to her and it did not happen again. He was always very nice. Lastly we did not realize when booking, but there was no stove and we had planned on cooking breakfast in the mornings, but it is noted in the details of the listing - so completely our fault. We made do with cereal, yogurt, and bananas, so it all worked out.