BEWARE OF THIS HOST.
If you have any problem he won't give you any help.
Unfortunately due to the COVID-19 situation some of us had been communicated the change in holiday plans only few days before the check-in.
(Personally, I'm taking a degree in Medicine, so you can imagine how many change in plans we had)
I explained everything to Ruben but he showed no comprehension and gave us no help.
He refused to give us ANY kind of refund (not even the cleaning fees) and refused to move the booking to another period aswell.
Not only that, he made me contact from the assistance to make me cancel the reservation, so that he could have book it for someone else, obtaining a New Booking AND my Money).
I explained everything to the assistance and they were very comprehensive and tried to help me and make him change his mind but...
HE ONLY CARES ABOUT THE MONEY.
I'm sorry to tell you but I have to make people aware of his bad behaviour and rudeness.
Hope you can find another host that is a human and has a heart.