Overall disappointed. The apartment itself is quiet small which is usually fine. However the apartment is actually just a room in the owners house with it’s own separate entrance. We chose this place as we thought it was its own separate apartment.
Due to this, we could hear everything that they were doing. While we were warned that it could be nosy from above, we were awoken several times with screaming and shouting. I am okay with nose as long as other people are considerate but it did not feel considerate at all.
We were told to get our keys at a separate location for check in. When we arrived on time to get our keys, I found that the office to obtain the keys was closed. I was unable to reach the host and was left waiting in the rain until someone eventually opened the door. We were then told that they did not have the keys and to go straight to the apartment where the keys would be. I felt it was a waste of time and there was a serious lack of communication.
We noticed that there was a few issues with the amenities at the apartment. The shower head was broken and would not stand up itself. It eventually broke off when I tried to lower it down and hold it in place.
The coffee machine was also broken and leaked everywhere when we attempted to use it. There was a lack of useable amenities at this property.
I also left two rings behind after check out. Both of each are very sentimental to me. The Host promised that the rings would be left at reception where a friend of mine could pick it up. When picking up the rings my friend was told that there were no rings. I have tried several times to contact the host but received no response despite a promise that they had them. I am extremely disappointed in this property and will be choosing elsewhere to stay next time I am in Amsterdam.