The apartment is really nice, stylish and comfy and Chretien informed us over the phone how to get in. Nevertheless we had a few not so great experiences during our one night stay. We came into a dirty apartment (beds unmate and used coffee cups in the kitchen unit) and it wasn't cleaned until we left again next morning. Chretien offered us a refund, which we unfortunately didn't get so far. The communication about the check-in and the misunderstanding with the cleaning lady was nice and polite, but always on short-notice. On the other hand the location of the apartment is great and Chretien let us check-in earlier than the official check-in time.