Although we never met her Fleur was a good host. She was always easy to get hold of and quick to respond. The place itself was as you'd expect from the pictures, it's cosy and compact. The tea and coffee were a nice touch, the towels were good and the bed was very comfortable too. It wasn't ever cold which I kind of expected it to be as it's single glazed. There was a bit of a weird smell but we got used to it. The plant was dead which was a shame. All in all a good little space but could use a few warm touches to finish it off.