My friend and I stayed for 9 days at Lottes apartment. The communication was very good, she answered all our questions and responsed immediately. Unfortunately we didn't meet her at our arrival because she was in holdiays herself but she provided us with everything we needed and we felt very welcome. The apartment is very clean and bright , just like in the pictures. It suits every weather , when it's sunny you can enjoy the roof terrace, on rainy days its really cozy inside. It's also located quite nice: the neighborhood is lively but not touristic, anyways you're in the centrum of the city within a few minutes by tram. All in all we had a amazing stay and would come back any time !