Zazilie's dad was there to greet us and he was very friendly and welcoming. He showed us right up to our room, and he and his wife were available to answer any and all questions that we had. The room itself was great, perched high about the city streets, with bright, vibrant colors, and a large terrace featuring a great view of the canal and the surrounding homes. My wife and I often would get take out and enjoy the rooftop terrace in the evenings. What a wonderful place to stay!