Ad meats you at his apartment and sits down with you to go over all the details and answer any questions that you might have. He also leaves you museum and tram passes which come in very handy and save you a lot of time and money during your stay. Along with a nice bottle of Champagne! The apartment is beautifully decorated with a great balcony in front and back. The location is perfect for travelers with the famous outdoor market a block away,great restaurants and a big grocery store all within 5 minute walk. Can't imagine a better place to stay in Amsterdam. Highly recommended.