It's an apartment within a small hotel. So you get a decent amount of service if you want it + a 24/7 staff. Room was well appointed and looked exactly like the listing, with the only layout negative being the one bathroom that is directly connected to the one bedroom while the other bedroom has to walk through the unit to access. Our check-in was slightly late, which was the only service negative - but it's in a nice neighborhood so we just walked around a bit while they held our luggage.