Juliette was very communicative and kept up with us before and during our stay, offering suggestions, and letting us know of possible issues with transportation due to leaving on a big holiday. She left some food staples for us which was great since we were traveling with two toddlers under 4. She really thought of everything and left the baby cot set up for us with linens and a stuffed animal. The cats were very friendly and the backyard space was beautiful. I didn't read too carefully and didn't realize the space was on two levels. The stairs are quite steep without a traditional handrail, but worked out fine. There is a door on the main level to keep toddlers out of the stairwell. The location is right between two metro stops, so you are two minutes to transit. From there, it's about a 10 min ride into the city center. I would definitely stay here again!