The staff at the Airbnb were lovely and very accommodating. My only complaint is it was not clear that the listing is not the room you book. Instead you will receive a room based on the number of people booking, we were provided a ferry-cabin sized room. When I asked at the desk why we were not in the room advertised we were promptly moved to a larger room. Therefore, I have no issue with the staff, only the poor listing on Airbnb, as this is not what was expected when paying and we would have chosen alternative accommodation had we known. Also watch out for the tourist tax you pay out of your deposit when you check out. This was not explained to us, however I did overhear new guests being told at their checking in as we left.