The Good: Location was amazing! (Although the street was completely torn up and no traffic was allowed on the street/construction sounds in the morning) Allowed us to check in at 9AM because we did not have a place to put our luggage. Very good at getting back to us quickly when we had problems with the wifi or toilet. Once in a lifetime experience to be on a houseboat in Amsterdam: my daughter thought it was so cool. Their English was good, which made communication easy. The Not-So-Good: This stay was a nightmare for us. Broken toilet seat when we arrived. Vito said he would "maybe" replace it that day but he didn't. Broken button for toilet - it would fall out of the case and there was duck tape and such to try to keep the button in the box. Around midnight, toilet started to pour water when my husband used it. The toilet had to be unplugged and it was unusable that night. The hosts offered for us to use their bathroom (exit our section of the boat, walk over to the other side of the boat and go down the stairs into their home.) Plumber came next day and fixed it. He stated that he told them they needed to replace the toilet (they did not opt to do that) and that he was not convinced that there would not be further problems so told us what to do if it happened again. Toilet water had leaked on my mattress on the bottom level of the boat. The solution was for the host to take the mattress out and let it air-dry before giving it back to me. (I would not have slept on a mattress that had toilet water on it the day before, but it never ended up coming back. If you book this place, understand that you may sleep on a mattress that had toilet water on it) After plumber left, the bathroom was not cleaned after by the hosts. Couch bed was very uncomfortable for me (my 9-year-old didn't mind it). Never did get my own bed to sleep on with what happened. Couch had cigarette burn and lots of stains. Rug had no grips so was constantly moving and was also noticeably stained. Mold smell somewhat strong in some places, especially in the bathroom. The curtains pictured in the listing are not there anymore, so family room is bright if you are trying to sleep in there. Other things you should know: It says that the host for this place is Zicht. I never met him. In reading other people's reviews, different people's names were mentioned, as well. The hosts we had were Anastacia and her boyfriend Vito. She did not get back to us about check-in when I left a message for her a couple of weeks before. I messaged her using the app on the check-in day and she did not respond either. Had to contact Air BNB who sent...