This was our first airbnb experience ever. We are a family of five. Three children -twins aged 13. & a 10yr old. We relied heavily on reviews to select this apartment. I must strongly echo all the positives written thus far... Spacious, clean, comfortable, contemporary, quiet but bustling neighborhood, very well located to museums, restaurants, grocery markets, Albert Cuyp market- we tried herring in the market and loved it!, canal tours etc...one of our favorite activities was the country tour by Mikes Bikes. A must! Ella also provided museum passes which were a great savings at the Rijks museum. We actually did not eat out very often. The kitchen was so well stocked with basics and we were so tired from sight seeing, it was easier and more relaxing to pull together lots of hors d'ouvres and a bottle of wine in the comfort of Ella's apartment. The kids enjoyed poking around the grocery store down the road for healthy, light meals and a few after dinner treats. In the morning we picked up croissants at the corner bakery and on our last day sandwiches for our long train ride. Shai greeted us upon arrival and was very nice. We didn't need any help during our stay as so much of the 'need to know" was communicated prior to our arrival. We really enjoyed our stay and I would recommend for sure.