Gordon was a friendly host upon our arrival and very available if we needed him during our stay (we didn't, but based on his responsiveness before our arrival I trust he would have been!). Gordon cleaned our room and provided fresh fruit and baked goods daily. The apartment is in a convenient & interesting neighbourhood and although the room opens to a busy street it was very quiet with the windows closed and we slept well. However, with the windows closed it got a bit stuffy even with the fan going. All in all, as advertised and a pleasant experience!