Our host Robert was most welcoming and helpful. He met us on arrival, helped with the bags and gave a very good run down of the apartment and the area. He provided maps and advice and also contacted us each day via email to ensure every thing was OK. Robert even did a load of washing for us.
The area the apartment is located is very good, it is a gentle 30 - 40 min walk to Downtown and very close to the Metro and Trams. A super market and cafe are also very close by.