Louis was awesome. From the time I booked to the time I arrived, he made himself very available. The flat is actually super central to almost everything you'd want to be doing whether it's shopping, the well known parks, the zoo, museums, etc - it's just very central. The flat is across from a local super market, coffee shops all around, and the tram was the easiest thing to get around on. There was lots of food everywhere and quite frankly -I felt as though I was at home. The rooms are comfortable and the kitchen was amazing for us. I'd absolutely stay here again..