Our experience staying at Anke & Robert's place was fantastic. The apartment is a top floor walk-up, but the stairs are easy -- not like your typical steep winding Dutch stairs. The place itself was clean and comfortable and really met all of our needs while we were in Amsterdam. The view from the huge windows was great so that we could enjoy looking out over the canal without having to go out on the balcony. We would have loved to enjoy the balcony more, but we unfortunately had quite rainy weather.
The apartment is also in a great location. There is so much to see and do in the neighborhood, including conveniently located restaurants, bike rental shops, and grocery stores. It is also located just a couple minutes' walk to the nearest tram line and only takes about 15-20 minutes walking to get to the city center. We rented bikes, but actually found ourselves walking more than biking because everything was so close.
Perhaps the best part of renting from Anke & Robert was communicating with the hosts themselves. From the very first interaction it was clear that they went above and beyond other Airbnb hosts to provide a really human element to the rental process. They were kind, friendly, and just the right amount of communicative. They kept in touch leading up to the rental, providing tips about the train ride to Amsterdam as well as the best way to get to the apartment from Amsterdam Centraal. Although Anke & Robert were not in town during our stay, our check-in with Sylvia went seamlessly and Anke & Robert stayed in touch throughout the process, urging us to contact them right away if we had any issues. They also provided several recommendations about things to do in and around Amsterdam. We took them up on some of these recommendations and found them to be very good indeed! We really appreciated the thoughtfulness portrayed in all of these communications. In the end, even though we did not have the chance to meet Anke & Robert in person, they really made us feel like we were friends staying at their place, not just renters, which made the experience feel even more special. We would definitely stay at their place again. Thanks for such a great experience in Amsterdam!