Location, location, location. And this is an amazing location, steps and minutes away from the center of the city - great shops, cafes, museums, and such. The place is very clean and as soon as you walk out, you are close to so much that the city has to offer. Communication with Pien and Zisis was pretty quick. We did not inquire with them too often about tips and things to do, but they did send us an email with great things to see and do. This is a 400+ year old building (which we loved), so if you are averse to stairs - know that there are many and like most buildings in the area, they are steep and very narrow...tough to take lots of luggage up and down (we overpacked, so was a bit exhausting for us at first)...Pien was nice enough to help us with the luggage when we checked in, which was not necessary, but so kind. Nice bathroom and shower. We missed the place as soon as we checked out. A great place to stay for a reasonable price and highly recommended....