We had a great experience at this apartment in Amsterdam. Joanna was helpful and available, very pleasant and reliable. She spent time with us after we arrived, and shared her favorite places to eat and visit. She helped us make the best of our days there. One of her recommendations - Lof, down the street - was really fantastic. The apartment was clean, spacious and had everything we needed, including wonderful beds and spacious bedrooms. Something to consider is the fact that (like many homes in Amsterdam) there are stairs to climb at every level. The neighborhood was great! Shopping, food, markets, short walk from Central Station and picturesque as well. It is a busy neighborhood, but was not noisy. I highly recommend this apartment. Should we return to Amsterdam, we would choose to say there again.