We had a great stay. The boathouse was exactly as pictured and very clean. Our flight arrival was earlier than check-in, and they were willing to store our luggage until the boathouse was ready…but they got it ready earlier than expected and allowed us to check in early. Frans gave the option to pick us up and drop us off at the airport so we wouldn’t have to navigate public transportation with our luggage, which we opted to do. They had cards for us to make it easier to use the tram, subway, and bus. We were not able to add funds to one of the cards at the nearby terminal, so Frans went out that night right after we let him know and loaded funds to the card for us - very quick response. We also got to enjoy bike rides on the bikes they had available (which both have the front baskets). Frans was quick to respond when we messaged him and made sure we had everything we needed. They also provided some snacks and drinks, which I was not expecting and thought was very sweet. They put a lot of thought and care in their setup to include having instructions for all of the appliances and a binder of information and details about the place. We would definitely stay here again.