Yvo was professional and helpful as well as straightforward with the instructions and house rules. The place is in a very good location, close to public transport, bike rentals, restaurants and the beautiful residential canal area. My only issue was that I found it unsettling that the toilet was separate from the shower area (property description said that there was a bathroom en suite) and it was in the hallway, and shared with the host and other house guests. The place is in a safe area of Amsterdam. I traveled with my teenaged daughter and stayed in Yvo's place prior to meeting my friends in The Hague and transferring to Westerpark.