I deducted one star because of the extra fees. Be aware:
The rooftop is prominently advertised in the pictures and in the headline. However, there is a short sentence hidden in the description that the rooftop has to be booked separately - but it doesn’t say how much it costs. The rooftop price is not visible during the whole booking process. (After booking Ralf told us that the rooftop costs 50€ extra daily)
The check-in fee is mentioned in the description but otherwise not visible during the booking process. It’s a narrow time window for free checking-in and if you can’t make it the extra charge is massive. The checkin fee increased our total costs by 30%.
During our text messages before arrival Ralf tried to convince us several times to book the rooftop. During the checkin his friend Asmara also tried to persuade us. After we declined her tone changed from friendly to slightly frustrated.
Please don’t get me wrong, the overall communication was fine and polite and Ralf always responded quickly. But their approach to sell the rooftop felt like an aggressive sales tactic. We were treated like costumers that should provide maximum profit; less like guests. Bizarre hospitality ;)
Most of our text messages revolved around extra fees/rooftop booking, internet issues and electricity problems. As you can imagine the topics were a bit unpleasant.
The apartment is lovely, clean and modern. Location is awesome, located in the very center. The whole place is small with great usage of space and cosy interior design.
During our stay the internet wasn’t working, not a big deal but inconvenient.