The host was unavailable from the moment that we checked in. We’ve been told that the host is out of town, but we didn’t get anyone else to contact with instead. We needed him because we ran out of toilet paper (there was only one there when we first arrived), the heating in the apartment didn’t work and it was pretty cold outside, and also the WiFi didn’t work properly. If he only answered the massages that we sent him, the experience could be perfect - The apartment located in a really good place, 300m’ from the metro station, really nice area with a lot of bars and restaurants. Also it was very clean and we had fun hanging inside.