Ruben is a friendly, reliable host who really saved our trip to Amsterdam! After our original host cancelled our reservation as we boarded our flight (!), we were able to book with Ruben before we hit the runway due to his quick responses. We arrived to a lovely clean room and bathroom, with tea, coffee and all the spare toiletries you could need. I believe we were sharing the flat with another guest, but we never encountered them so it felt like we had the place to ourselves. Ruben left us to it but occasionally checked on us, offering tips on local places to eat, drink and visit. Check in and out times were great, meaning we did not have to lug our luggage around the city. You can expect a straightforward, stress-free and really comfortable stay at Ruben's!