Susan's place is cosy with a lovely atmosphere. We were two friends and thus the two beds were separated which worked well, although it limited the available space in the room very much. We never met Susan as she was away but met her sister who gave us the keys and was the point of contact if necessary. The flat is on the 2nd floor with the common dutch steep stairs and thus not too bad. Everything worked very well, we had sufficient information and we felt it was all very easy going. The location of the flat is a little further away from Amsterdam centrum as we would have liked, but this didn't matter as the tram connections are very good and easy to take. We did not spend much time in the neighbourhood nor in the flat. Overall, we had a pleasant stay, in a good location in a lovely household with a fair price given that Amsterdam is an expensive city. Definitely would recommend Susan's place, especially if look for something that suits a moderate budget for Amsterdam prices.