I have stayed in many Airbnbs across multiple countries and this was my only unpleasant experience, EVER. I also feel that there is a certain type of guest that this home caters to, which is definelty not that of the younger crowd (under 30 year olds). Please stay weary. The private room was clean, the bed was comfortable, the area was safe, and the view was beautiful. The location was good as Ann Frank is a 20 minute walk and Van Gogh is a 35-40 minute walk. Now, the not so great parts: 1. A couple days before arrival Santiago asked for the arrival information, which was provided accordingly. We had to wait 45 minutes in the cold, outside of the apartment for him to open the door. 2. We were told to shut the heater off before sleeping or to leave it at 15°C (59°F), which is terribly cold and unrealistic when it is already freezing outside. There were two mornings we woke up so cold, one night which Santiago turned off the heater himself. 3. The toilet seat was left up many times, we were two girls staying in the apartment. This is disgusting and unacceptable ESPECIALLY from a host. 4. We respect house rules. We understand parties are NOT ok. One evening, ONE friend came to the apartment to meet us 10 minutes before we caught a taxi to the city center. Santiago was upset and then proceeds to tell us the following day that our friend can wait outside (IN THE COLD). This I will not argue with because this is his home, but again these are things to be aware of prior to booking. I felt like my parent was telling me I have a curfew and cannot have friends over. Again, if you are younger.. this may not be the place for you. I felt like his reaction was slightly rude. 5. The towels all smelled like mold and were disgusting. 6. The light in the shower’s bathroom went out in the morning and it took over 24 hours to be fixed.
All in all, I am not here to bad mouth Santiago and Tony. I’m sure they are nice people, but this was my experience and it wasn’t the best. I wish I had known some of these things prior because I would have looked elsewhere. Especially because this place was so pricey, more expensive than the usual of what I have paid using Airbnb from prior.