The space is great for lots of people, but not luxury for the price. Unfortunately there was a kitchen fire before we arrived so we only had a microwave.
We were told we could check in at 2.30, but upon arrival at this time we were then told not until 3, which was not ideal as we had guests with us. We were also told we could have 2 sets of keys, and then were only given one while they got new ones cut, which I had to wait an hour for on the street while trying to manage my guests with only one set of keys.
Communication was not great and hosts didn’t really seem to care!
A few other surprises on arrival, like being told we had to wash up and take out the rubbish when our guests left (or else we would be charged), which I was surprised at given that we pay a cleaning fee. We were also told previously that our guests could leave their luggage the next day at the host offices, and a cost was not mentioned, however we were told on arrival that there was a cost for this too.
All in all an ok space, but hosts were not very professional considering the high cost.