We had an amazing time at Amsterdam. Such a beautiful place and very nice people. We did not meet Jacob but met Michael who is friendly, helpful (thank you for helping with our heavy baggages!), and by providing those helpful leaflets. The place is clean, tidy and the location is very convenient indeed. Tram and bus stops are very near, cafes, restaurants, supermarket very convenient. If you are coming to stay in Amsterdam, this place is highly recommended. Again, thank you Michael!