Paulien provided a helpful booklet of information and was very quick to respond to messages. However, there are a few things I was disappointed with… the flat has a moldy smell to it, even after leaving the windows open all day. It also did not seem super clean as the floor was dirty upon entry and the bed sheets had some marks on them and seem very old. There also was a spider making a home right above the bed. The towels did not seem clean as one was wet upon first use. Also, the walls are quite thin and I was awoken by people coming in and out sometime around midnight (the main door is 2 meters away from the bed) followed by people making noise early this morning at 6. The location is nice if I resided in Amsterdam but as a tourist for a quick visit, it’s a 10 minute walk to the nearest public transportation. Overall, I would just recommend someone to stay at a hotel.