Really really lovely staff, super friendly, gave my boyfriend a free coffee just because! Wonderful location - couldn't have been better. Room was super cosy and perfect for a city break where you're just using it to sleep. I must mention that there was a really bad leak from the ceiling in the bathroom that happened three times. We had to use the various bins in the room to hold the water or it would have been really bad. They mentioned this happens when it rains and didn't seem too concerned which was a bit weird. It was a bit of an inconvenience.