The person next to me was coughing the whole night. At around 3am I gave up trying to fall asleep and asked the receptionist to change the room. I was given a reply that since I booked it via Airbnb they are unable not only to change the room but also to upgrade it so I can pay the difference. After a few conversations I ended up paying extra 35 euros for another room so that terrible nigh cost me around 80 euros. What a shame.
such a poor collaboration between the hostel and Airbnb that customers end up paying for.
Such an unpleasant experience!