Heleen is very easy to communicate with, she made it very easy for the check-in and check-out process, and welcomed me giving some recommendations of places to go around the neighborhood and how to move through the city. The place is very private, has it's own bathroom and private entrance. The accommodations are very good, specially if your're travelling solo or with a friend, as there are two single beds. I would stay there again if I come back to Amsterdam.