This is a private, lived-in apartment so there's lots of the hostess's personal stuff around. The front steps are narrow and steep but there is a rail to hang onto. Both the bed and the fold out couch were very comfortable and the shower had hot water on demand and good pressure, albeit bathroom is tiny. There's a washer but no dryer, instead a drying rack in the main room. The location is fantastic -- not right in the tourist area but close enough to walk, good public transportation, lots of restaurants, bakeries, and a big public market one street over, plus a lovely little neighborhood park a few blocks away. We really enjoyed discovering this local-feeling neighborhood and would recommend staying in that area. Ovgum, although not in town when we were there, was easy to communicate with via text and quick to respond to any questions we had. She genuinely wanted our visit to be as nice as possible. If you're looking for a real personal experience of home life in Amsterdam, this would be it.