Very disappointing hospitality service. Out of all the hostels of my trip this is the one I would not go back to.
Despite this being certainly in part due to Generator HQ's business model, there is simply no other way to describe this place as a giant minibar designed to get as much money from you from basic services then categorized as "extra". The place is soulless and counter to the hostel culture.
Generator Amsterdam is like the Ryanair of hostels, with the difference that the attendants are unaware that the passengers are travellers, or even of the city they are landing in. The reception desk is as empty as the service, with city maps not even available. Every questions have one answer "look it up", or "the charge is". The check-in is done by yourself, entering the dozen characters long booking number onto a touchscreen and swiping your card while the receptionist vacated to some detached task, and illustrates the quality of the service. This place goes against everything that hospitality is, giving a dreading feeling when coming back from your journey to your bed.