Jaap was very communicative and the place was very clean and cute. Jaap even left a little Dutch treat in the kitchen! Honestly, everything was great except one of the neighbors approached us as we were entering the building around 11 pm at night and didn't believe that we were staying at Jaap's flat. He took our keys from us and wouldn't give them back until he walked us up to the door to see if our key fit into the lock. It was very intimidating and unnecessary. I understand that the neighbors want to know who is going into the building, however this man was not friendly at all. Even after we were safely in the flat, my friend went to grab a snack at the nearby cafe, the man was still outside the building and kept asking her more questions on how we were staying there. I wouldn't blame this issue on Jaap, however I would recommend more communication with neighbors before guests come to stay.