Reinhart was very welcoming and a good communicator. His directions were spot on. He even left a thoughtful gift for our arrival. Breakfast was offered but declined, as we wanted to sleep in. The ferry, even with a heavy bag was easy to negotiate. There are a few steep stairs down to the house and a few inside, but they were not really a big deal and help was offered with the heavy bag. The room and bath were large by European standards. We very much enjoyed our stay.