The good: Jasper’s place is in a great location & the space itself is very open & bright yet private. There is no lock on the front door but it was fine. If anyone were to actually try & sneak in you would hear them gasping up the stairs because there’s 2 STEEP & long stairways they’d have to climb up & by the time they’d reach the main floor they’d have zero energy to do anything. Other reviewers complained about the stairs but if you know anything about Amsterdam buildings you’d know this is common. We weren’t surprised & it wasn’t that bad. The roof top access was a nice perk & the beds were comfortable.
The bad: My friends arrived a day before me & they were waiting outside for over almost an hour with all their luggage because there was no lock box (this needs to be removed from the description), Jasper was not answering or responding to them. When he finally did he said to wait until noon to drop off luggage so they had to wait a total of 1.5 hour until the cleaner arrived. When the cleaner arrived Jasper came down to help with the luggage & it turns out he was home the entire time! The apartment itself was not clean. Sheets & comforter were stained. We got 1 roll of toilet paper on the first day for 4 people to share (we did get a 2nd roll when we asked him for one). Response time is slow & unpredictable. Instructions are not made clear for check in & check out. It’s also not self check in if the host has to help you enter.