Sent us pix of canal with water, boats just before we arrived. But NO WATER IN CANAL FOR A YEAR. Same message showed pix of toiletries but NOTHING there. Loud machines working canal even at 2am. Excavating sidewalk, had to walk on a PLANK to exit building. STAINED sofa KLEENEX & needle(?) Under cushion. Back door held BY A SMALL HOOK!!! Upstairs unit came home at 3am & partied till5am. Sent an email EVERYDAY about 1am,2am noises etc for FOUR days in aRow!! NO RESPONSE Virtually NO cleaning products. Have pix to send to Abnb forREFUND. SHAMEshameShame