Coen was a fantastic communicator right from the start. Always answering any questions straight away - which is really important when trying to make o/seas bookings. The house is in a great location with trams literally outside the door (10 minutes to the Dam - central city). Bus close by - 10 minutes to the central station. Very handy. The neighbourhood is excellent: a good supermarket very close by, a few small restaurants close by - bar across the road, wonderful huge playground & animal park close by. the house has a great living area - lovely workable stainless steel kitchen & lovely sunny courtyard. Bedrooms & bathroom on 1st floor are good. We used the bedroom downstairs too, which was v comfortable. Staircase nicely carpeted. The House is as described on the website. The house is light & airy & we had the most wonderful time there for 11 nights. We would all highly recommend staying here.