Frank was very helpful and welcome us when we arrived from the airport. The apartment was really nice, comfy bed and a nice balcony. The apartment have it's own shower and toilet which we liked. Good distance from the city center with only about 6-10 minutes with tram from the apartment area. A bit sensitively/noicy in the apartment, both from the other apartments around and from the courtyard. Anyway, I would come back if I visit Amsterdam again!