Joop's apartment was very nice and was as advertised. The location was perfect and within walking/biking distance of everything we wanted to see. Our overall stay was good but communication and check-in was frustrating. I texted Joop the day prior to check-in to establish contact, but he did not respond. We tried reaching him via the Airbnb messenger prior to check in, but he did not respond. After a few unanswered calls to his posted phone number, we had to call Airbnb to establish contact. Apparently Joop was on vacation and handed off check-in duties to several of his rentals to someone else. Despite us having a reservation confirmation with Airbnb, the fill-in host did not have any record of it. We waited near the apartment for her to show up, and once she arrived she opened up the wrong (and occupied) first floor apartment. We showed her via our app that we had rented the second floor apartment. Despite the confusion, she was nice and helpful with the check-in. The only other complaint is that the guests in the downstairs apartment used the shared hallway or for smoking, so the corridor (and occasionally our room) smelled like smoke. We would consider staying here again if communication and check in procedures improved.