This hotel was very affordable, so we were pleasantly surprised to find everything was as pictured. The entire staff was friendly and helpful. We accidentally booked a Double Twin Room which consisted of a very small space. The whole room was the bed, essentially, we were told that it might be too small and were even offered an upgrade, but my sister and I didn’t find it necessary. They were very helpful and friendly. We loved that the staff was there 24/7. It made my sister and I feel safe. Downtown Amsterdam was easily accessible through tram and the Italian restaurant nearby was the best! Overall, great quality on a budget.