We were able to use the kitchen, got towels and the beds were ready. Everything was tidy and ready for us to move in for a few days. We had a person to talk in case of problems or questions which is very helpful. It was a pleasure to have Tommi, the cat around, and not much effort to give him his food.
The stairs were a little difficult at first because they are very steep in comparison to what we know from Germany, but we got used to it quickly.
Getting our luggage in the apartment was a bit tricky because there were no empty parking places, but it also worked out.
All in all we had a great time staying in the apartment and would recommend it.