Mark was very easy to communicate with and was awesomely flexible about my late arrival time - he had even prepared some green tea for me! The Canal Loft is truly a unique apartment that offers everything one could wish for during a stay in Amsterdam: Great location - away from the main tourist craziness, but close enough to the city center to get there on foot in 10 minutes or so -, right at a beautiful canal, surrounded by various cafés, restaurants and bars, great WiFi, loads of art and beautiful furniture. The apartment was impeccably clean and very well equipped. I will definitely try to stay there again during my next visit!