Communication was an issue. Saskia was non-responsive to our queries. Thus made check-in arrangements difficult. On 2nd day we were informed of plans to put new window panes in our unit, resulting in repacking our bags & getting them out of the way of the work. On the plus side the apt was quiet, spacious & in a convenient location. The 2 house kittens were especially entertaining. This place would deserve a much higher rating if the communication improved.