*Baby friendly!!* Carolina was very easy to communicate with. She met us at the bus stop and walked us to our apartment. We were traveling with our 1 year old baby, and Carolina was very accommodating for her. She provided baby gates for the stairs, baby tub, high chair and roll away bed, even some fun toys. She was incredibly warm, welcoming and gave a very informative brief on the transportation systems, surrounding shops/grocery stores and things to do. She had maps, take away food menus, and pamphlets available. The kitchen had everything you could need and the apartment was beautiful and quiet. Great spot for transportation too, the Bus 21 and Tram 10 stop steps away. We loved it and will definitely be back!