Making the reservation was easy and I heard back from Jacob right away. We received helpful instructions on how to get to the apartment. When we arrived it was early and the room wasn't ready; Jacob and Patricia were very warm and welcoming and allowed us to leave our luggage with them as we went exploring. When we returned to the room it was ready and our bags were there. The place was clean and comfortable with a nice back yard where we spent time in the evening. The place was quiet and met our needs. Our host was very friendly and helpful and our time there really was comfortable.