As for someone who consistently stay as my other Airbnb this may be one of the most disappointing stays I’ve ever experienced. Although our location is wonderful there were countless issues that came throughout our stay.
Overall maintenance and cleanliness things within the apartment we’re not up to par. Multiple dirty dishes and mouse traps were found throughout the apartment. As well as a resident gaining bug bites after sleeping in one of the beds provided. There was a lack of cleaning supplies and toiletries. I would expect a sponge for the sink and much more toilet paper at the very least, even though we were only there for two nights.
The lack of explanation about the stairs being inconvenient with no access to the balcony was unacceptable, especially when the balcony as pictured on the listing. Also the very obvious mouse problem was disturbing.
Communication was very complicated between Julian and Tanneke. I personally was uncomfortable and using my personal phone number to communicate with the super instead of on the Airbnb app. When I asked about the heating Issue we were never given a straight answer on whether or not someone would be by to check in and fix it, Which was frustrating and cold.
Upon checkout we were rudely greeted by the cleaner and another man 15 minutes prior to our scheduled time to leave, then being rushed leaving another negative impact on our stay. I and other residents during this stay were very disappointed at the amount we paid for the appointment and correlation to what we received.
Please take this information and be cautious booking this residence.