I arrived with my son for a three nights stay in Amsterdam and was very excited to stay in this studio. when we arrived there was a heat wave in Amsterdam and after climbing the three floor stairway to the studio we entered it and it was like a furnace. unbearable and unliveable. there was one fan and it was obviously not nearly enough. I politely wrote to Sun that we cannot stay in this room for three days and instead of calming us down she was super aggressive and actually threatened that if we trash the apartment she will call the police.
we ended up checking into a hotel nearby and lost all our reservation money
in my mind a super host needs to be also judged when there are special circumstances and problems not only when everything is ok
other than that the room was very nice, clean and in a great location.
if any one needs I can show all the correspondence with the host.