Exceptional on all levels - would give more stars, if possible. Room had everything a traveler could need and more, while being stylish, spotlessly clean, and comfortable - very cozy bed! The bath robes were a nice touch as well. Simon has hospitality experience and it shows in all the best ways - he was responsive, helpful, kind, and offered thoughtful tips about the city. Location is perfectly central with trams a few steps away and major museums and restaurants within walking distance. Overall a wonderful stay and would certainly book again on my next visit to Amsterdam!