The room was lovely, overlooking a canal and a very short distance from the city centre, with lots of restaurants nearby. The breakfast was plentiful with a good choice.

However, I was not made to feel particularly welcome by Hans and was told by him that I had arrived early and that he wasn't on duty. However he very magnanimously said that he would come down and let me in. I was quite shocked by his attitude and that the first words out of his mouth were to tell me off for arriving early. It left me wondering whether I should just walk away and if I hadn't paid so much that is exactly what I would have done. A very poor first impression which was a shame because everyone else was very nice.