Alex's place was gorgeous. It was in a great location, very close to the museums. We did have some issues because, even though we left emails and text messages, we did not hear from Alex until 8 hours before we were scheduled to come. We didn't know where or when to pick up the key, or if we had the wrong contact information. We were given a wifi password which didn't work. After a few days, we were able to borrow the neighbor's wifi, but that lasted less than 48 hours and we couldn't get online anymore. It made it very hard to find bus and train schedules, plan our days, and communicate to our family and friends. In addition, we were unable to turn the heat off, so it was beastly hot at the end of the day. We contacted Alex about these problems, but she was unable to get these issues resolved. There was graffiti around her apartment door and a Club Crystal XXX 2 doors down. She has a nice apartment, but I have to honestly say I would not stay there again.