Nicolet was not able to meet us personally at arrival as she was herself on vacation, but she left clear and easy instructions on getting the keys and even sent us a little video tour of her apartment. Nicolet also checked in with us via email later to make sure we were able to get access to the apartment and found everything we needed. The apartment was exactly as described, clean, spacious, with comfortable beds. In the apartment, Nicolet has a lot of information on the immediate neighborhood and Amsterdam in general. We really enjoyed apartment's proximity to all the tourist attractions and the fact that it is located on a canal. We stayed in Amsterdam three days and walked everywhere. We also were able to walk from the train station to the apartment which can be easily done if you travel light and the weather is agreeable. Nicolet is an attentive host and I would recommend staying in this apartment.