Marcel was really helpful from the booking. He gave us great directions and even waited outside for us to arrive (in the cold!) which was really welcoming. The apartment is lovely and in what I would say was the nicest area of Amsterdam. It was so convenient for getting the tram into town, but you can also walk in 15 mins. The area itself is great. We had a lovely meal just down the road, and there's a great brunch spot just on the corner. Although we had a problem with the key it was sorted within the hour and didn't affect the holiday. Thank you marcel for making our trip so easy and comfortable.