Tony was out on business so my daughter and I only got to meet Santiago. he was absolutely amazing and so was his apt. The apt is about a 10 minute walk from some trams, which wasn't bad at all, it's such a scenic route to and from his apt. Santiago acomodated us when we asked for an earlier check in. He also left some food for us to snack on. We had an issue with the heating/hot water one night but once I contacted him, he came right over to fix it. We only rented a bedroom but baiscally had the whole apt to ourselves as Santiago was busy with work. We were mostly out all day anyway but wouldn't have minded being in the apt at the same time as him. He made the stay super comfortable and our experience in Amsterdam is one we will always remember. I would definitely stay at his apt again!