As a first impression, she was kind. She showed me house and the room. At that time, the room was cold and she accused the former guest about leaving the window open.
The first night I couldnt sleep because of the cold, I asked her to turn it on. She said that the heater is broken and will be fixed on Monday (after two days and I was there only for two days) !! She gave another single duvet but it wasnt enough to keep the cold. The bed was in front of the ancient window. She didnt try to find any other solution, like electricity heater etc. I left the house.
* She blamed me that this was my fault without a reason. How can the broken heating be my fault?
* She also blamed the former guest that he/she left the window open all day. The problem was about the heating not the airbnb guests.
* She is doing a business and earning money. She should fix the heating before accepting guest. If the problem still going on, she should inform me. I would cancel the stay if she did earlier.
* She should find more options to keep me in this house.
* When I send her message like "I left the house because of heating and the key is on the kitchen table". She replied me that she can reset the heating!! How can it be difficult to reset the heating system before a guest arrives or on Saturday night when I asked the heater?
*When I told her that I will talk to airbnb management about this problem , she asked me to not to threaten her. :) This is not a threatining, I rent that house through Airbnb.