The welcome bottle of wine & card were a nice touch. The House Boat was easily found, key was provided by neighbour. It was such a joy to be able to live on a beautiful canal system for a few days. There was 1 issue with the gas (stove & hot water not working) which was rectified in 30 minutes by the neighbour. It was a daunting time trouble shooting the issue. The house was very clean, with fresh towels & bed linens, ample supply of toilet paper and soaps.