Check in was simple, Erwin was very nice and flexible with our check in time. The issue was with the temperature in the apartment. We were told we were able to control the heat using the IPad however even turning the heat up all the way it never increased, leaving us very cold especially when sleeping. After contacting the host and not receiving a response for over 18 hrs, I decided to message him again regarding how cold it was and all of a sudden the heat started to increase. I believe the host was controlling the temperature the entire time and allowing us to believe that we were able to. Staying in a 16 degree apartment was less than ideal. Other than that the place was clean and had everything we needed. It was slightly further than we expected in location to do the downtown area, about a 50 minute walk.