The hosts were lovely...communicated really well, found out about how to park our car in the P+R, gave us restaurant tips etc....they were punctual as regards picking up the keys etc. I have to say though by the time the airbed was put up for our 7 year old son there was little floorspace left in the living area. This wasn't a big issue for us as we hardly spent any time in the flat but would be for someone spending more time there. The whole place was clean and the apartment feels nicely renovated and there are nice touches...Nespresso machine...the bed linen wasn't quite dry on the bed due to a quick turn around I imagine but as it was so hot we didn't use it! The view is not a beautiful one...you are really on a busy shopping street...but maybe the biggest thing to be aware of is the really steep stairwell up to the flat. It's almost like going up into an attic, steep and narrow and definitely something to be aware of if you are elderly of have mobility problems or much luggage etc...