We had a wonderful time staying here during our visit to Amsterdam. Sharine was very communicative throughout the process. We had some confusion with the keys and entering the house, but Sharine was very responsive to our issue and resolved it right away. The apartment is adorable (especially the garden/patio area) and was as described. We loved the extras with the tulips and snacks. The neighborhood and surrounding parks were great, but it was a bit further from the tourist areas than we anticipated (about 30 minutes by tram or 15 minutes by Uber). I would highly recommend though!