I recently stayed in the apartment with another couple and their children. The whole process was so great! Elizabeth reached out to us to check on our arrival and sent very easy instructions on how to arrive. The apartment was so comfortable and since we had two small children with us it was so nice to have a kitchen and the extra room. Elizabeth had snacks waiting for us, gave us a tour of the house, and helped us with recommendations of where to eat and what to see. The apartment is a bit removed from the main tourist areas, but is an easy walk (20-30 mins) to everything and also very close to a tram stop. I would definitely stay again.