The host was not able to personally meet us, but Jantien had someone there to greet us and let us in. Jantien had a very helpful folder/book at her home with information on the house and the neighborhood and city. The home was in perfect condition and was very comfortable to stay in. If we are ever back in Amsterdam, we would love to stay there again if it is available! The neighborhood is great and is so close to many nice restaurants and stores and it is easy to get around to the sights of the city.