I was very excited to meet Rosie after reading all of her wonderful reviews, however my stay was much different than expected. When I first booked, Rosie immediately "you cannot use the kitchen. I think you need to cancel" because it was a longer, 4-day stay. I tried to cancel because it was also an awkward first message, but she has a strict cancellation policy so I said it would be fine without the kitchen. When I arrived to the flat, she immediately said she did not want to honor my booking, because she felt she offered it at a lower price than she wanted, so she was going to move me to a different, much smaller room without making any price adjustments. I felt very cornered because I had already arrived in Amsterdam to the flat and it would be difficult to switch accommodations. It seemed she was taking advantage of my vulnerable situation. I mentioned that I did indeed want the room and listing I booked, especially since she wouldn't refund anything for the much smaller room. The room was not even cleaned. So, I had to wait until it was. I arrived at her flat at 3:05 and after the uncomfortable conversation & waiting for her to clean, I did not get into my room until 5pm. I contacted Airbnb to switch because it was such an uncomfortable situation and I felt she was very rude and unwelcoming to me. Rosie came to my room after airbnb contacted her that night and apologized. She said it must have been a communication issue. I thought this was very nice of her, but I still chose to switch airbnbs. The large room was lovely. However, I hope she is a better host to others and does not put young people in an uncomfortable or "cornering" situation again.