We want to first say how great the location of this spot is. Jordaan has a lot of great cafes and is easily walkable to major spots, as well as easy train access. We also found Menno to be extremely responsive and helpful.
That said, there were some things that surprised us that may help others. There is no ensuite bathroom—the bathroom is in a shared hallway. We also had some getting used to the shower head as it was very easy for water to flood the bathroom due to the lack of glass barrier. We also wished we had known about the tricky stairs and elevator to access the room. The staircase is extremely narrow and steep, though also typical it seems of Amsterdam architecture. And while it’s great there’s an alternative, the elevator is more of a lift and can be a little nerve wracking to operate. Probably not great for people who are claustrophobic.
All in all, we had a good stay, but didn’t feel that it lived up to the price tag and “luxury” description. You pay for the location.