Alex met us when we arrived and showed us around and explained the keys. This was a bit rushed, but was very clear; and when I called a few minutes later with a question he'd already answered he was very kind.
The bed and linens are nicer than in my own home, so that was a treat! The bedroom is spacious and the bathroom is tiny but has everything you need, including plenty of hot water.
The location is ideal: easy walking distance to the major museums and historic Amsterdam. We had a wonderful time and would happily stay here again on future trips to Amsterdam.