My boyfriend (now fiancé!) and I enjoyed our stay here very much! The room was super clean, simple yet stylish, and cozy. You can hear a bit of city noise in the evening and morning, but ... it's a city and you're downtown, so that's to be expected. We both slept very well each night and enjoyed having a cup of coffee in the room each morning. The angled ceiling gets a little low in the bathroom, which wasn't a problem for me because I'm petite, but giants beware! The stairs are, indeed, very, very, very steep and were quite terrifying for us at first. Thankfully I wasn't traveling solo, so I had help carrying my heavier luggage up the stairs. The location was perfect for being able to explore other neighborhoods by foot. I didn't get to meet Pien and Zsis in person, but they communicated very well and offered some great places to check out!