The staff was very helpful but also a little slow too. When I first came for check-in, there was a line of 15-20 people were waiting. On the other hand, people staying at the hostel were quite friendly, open to communication, and nice. The location was a little far from the center. However, it is very close to the Alexanderplein tram station that takes 10 minutes to arrive in the center by tram, and 45 minutes by walk. Thus, overall it was a nice experience for me, and I would stay again. Thanks for everything!