I hate to complain because Frank really is a very nice person; easy to check In, even helped with my bags. The location is great and the apartments location is very good and easy to handle public transportation from. The place is spacious as well. The only issue my girlfriend and I had was the fact that the accommodation was not clean. Floor was dirty, bed sheets had to be changed; they smelled, so did the towels. Shower drain was not working properly but got a message that it was fixed..after I checked out. All in all this is a good place, but too. Cleanliness isn't a thing in Amsterdam I guess.