Mark was extremely friendly and polite when we arrived. He showed us our top-storey room and told us all important information such as where the heating is and various facilities. The apartment is in a lovely location with a 10 -15 min walk from the station. We thoroughly enjoyed our time in a smoke-friendly, warm, and cosy apartment which made our stay in Amsterdam even more relaxed. Next time we come to Amsterdam we will be sure to contact Mark once more. Highly recommend.