Pros: bed and bathroom are clean, communication is good ( fast replies from Gina), early check-in, gives information regarding trams and etc.
Contras: a lot of dust and spiders in the corner of the room, breakfast is only included for the first night and really really small, check out is at 9am, the walls are really thin and you hear a lot of conversations of them and even when they throw up at 3 am :(, you have to drive at least 30min with the tram to arrive the shops and train station