Janet is a wonderful host and very considerate. She noticed we come back separately and gave us a second set of keys so we didn't have to walk down to open the door for our friend. The towels are changed every day! I love the water kettle, small fridge, and utensils. It is really helpful during our stay. Awesome communication and hospitality! She is very accommodating to our slightly delayed check-out. She really wants her guests to have a good stay.