Dionne was brilliant with her communications. Sadly we didn’t meet her but she ensured we were well looked after by Vicky and Bonnie. The room is fresh, clean and stylish with the wonderful Van Gogh wall behind the bed. Our room overlooked the back so was very quiet. It is incredibly conveniently situated. The only thing guests need to be aware of are the very steep stairs ..almost like a ladder! We must recommend Kantijl &de Tijger for excellent Indonesian food. Also Pasta e Basta where all the waiters and waitresses are professional singers. On Tuesday evenings its classical and Opera. Other evenings are more wide ranging songs. Great fun. Enjoy Amsterdam!