These two really went above and beyond to help us have a memorable Amsterdam experience...they helped us try to resolve some phone issues we were having overseas, recommended some really great restaurants in the neighborhood, and provided a clean and comfortable place for us to call home for a few nights. Both MaryJo and Erik greeted us with smiles upon arrival after a long plane ride, and we were delighted to find we knew some of the same people, both in Austin and in Amsterdam, who share a love of music. I would not hesitate to stay here again and hope to do so for a longer stay next time. Even though the room faces the street, the traffic is mainly bicycle traffic and it was not noisy at all in the room. Five stars! Shelley & Michael