TERRIBLE!!
Really disappointed with the service here.
We booked this trip for a time where the Netherlands went into lock down but were not offered a refund so we had to postpone it. We were then charged extra for this which was unfair.
We confirmed the time we were arriving with the host but got there at 3pm and the place was not ready and had not been cleaned yet!. The host still took us into the flat even though it had not yet been sanitised and told us to leave our belongings and go out.
We had a very long journey and just wanted to shower and rest. We were furious and complained to the host with an extremely rude response of “we are not a hotel”!
Unbelievably shocking service!!
On top of this the flat is dirty, stains everywhere and no lights working in the bathroom. Bedroom is combined with the living room so no privacy. Also there is no King size bed it is 2 singles pushed together so false advertisement there!
All in all would NOT recommend.
Far too expensive for a tiny apartment with a rude host. Not acceptable at all.