Arrived at Noud's place from Belgium prior to that was in Paris staying in Airbnb's -Noud appeared at the door to meet myself, my daughter and my 13 year old son. We had reserved his place for 2. Immediately Noud was very rude! I understand there was 3 of us and he was only expecting 2. In his defense, yes, I do understand that his place was for 2. HOWEVER, his rudeness was very uncalled for as a host. Our first trip to Amsterdam and arrived after a 3.5 hour train ride. This was NOT the greeting we were hoping for. I explained to him and offered to pay for an additional fee for an extra person. He literally said "no, no space the reservation was for 2 only" I asked him Noud if he had a couch that my son could sleep on I paid extra. He said "No!" and literally turned around walked in the door and left us on the street with NO HELP OR SUGGESTIONS for a hotel. Nothing ! My 13 year old son was devastated he was like "mom, what do we do?" This was not the proper way a host should handle a situation. We literally sat outside his place for 30 minutes looking for a hotel. Not one time did he come to check on us or offer any suggestions. It's terrible that was our first experience and an everlasting one. I have not had such a bad experience with an Airbnb host. I take complete responsibility for showing up with 3 people vs 2 for the reservations, but regardless Noud was very unprofessional and uncaring to our situation. To help matters in the future a recommendation for Noud would be to clearly STATE in his posting that the accommodations are for 2 ONLY not anymore. The 3 other places we stayed (Belgium/Paris, and Germany) had no issues with the 3rd person sleeping on the couch. We actually paid extra instead of getting a place for 2 bedrooms (which we didn't need). I hope I never have a host experience again!