Lisa is amazing! Although we didn’t meet her, she was quick to respond and helped my sister and me out tremendously when we were in a tight spot. She left a booklet of recommendations for the neighborhood. Each place we checked was pleasant and a great experience. The apartment itself is beautifully decorated and spacious, the only downside being there is no washing machine. The kitchen is complete with all utensils and items you may need to cook meals or pack lunches. It’s located in a cute, quiet neighborhood a bit outside of downtown Amsterdam. I would highly recommend to anyone!