DO NOT STAY! We had a horrible experience with Ovgum and were forced to instead book a same day hotel in busy Amsterdam. First, Ovgum was late to checkin claiming the “cleaners forgot the key” but turned out there were no cleaners and she was inside the apartment the entire 40 minutes we were sitting on the sidewalk waiting for her to show up with all of our bags. Once she finally let us in, she was extremely rude claiming that the “cleaners” forgot to make the bed (the duvet cover wasn’t even on the comforter) and that her friend would be coming by to pick up a bag of jewelry while we were there (without our permission) meaning she gave somebody else a key who was just going to show up. The apartment stank of cigarette smoke so badly both our lungs hurt after being there for about an hour. Clearly nobody had vacuumed or cleaned anything and it was clear she made up the cleaners and lied to us. We could not stay there and were forced to find an expensive last minute hotel. Ruined the whole first day of our trip, please do not stay here.