We didn't stay in the room that we expected as there was a problem with the central heating, so at short notice Frank moved us to another floor in the same house, which was fantastic - newly completed, clean and modern. Frank was the perfect host, highlighting the local restaurants (the "Breakfast Club" about 20 yards away, superb food, amongst others), clear instructions on how to get to the house from the airport and looking after our bags on the day of arrival and departure. We would certainly come again - the location was ideal, only a couple of minutes from the nearest tram stop and easy walking distance into the city centre and to the museums.