Laura made getting to the flat and collecting the keys incredibly easy. Our friends actually arrived before us but this wasn't a problem at all for them to collect the keys instead.
The houseboat itself is absolutely stunning, and huge! Much bigger than I first imagined, which meant 2 couples and 1 single person weren't on top of each other during the stay. We also had 4 extra friends over one evening before heading out, and it never felt cramped. The decor was lovely - in fact I've taken some inspiration for my own place - and we couldn't have asked for a better location in the Jordaan - right by Winkels and their incredible apple pie, along with some great bars and restaurants. The property is also a stones throw from some of the best Amsterdam attractions - we really couldn't have asked for a better place to stay.