Overall our stay was fine, but I wouldn’t say it was perfect. Check-in was relatively smooth, however the key code emailed over was actually incorrect so we had to contact host to gain a new one. When we accessed the property, it was clean except a few droppings from an additional house guest which we cleaned up. Into the evening, we could hear something moving about under the kitchen counters. After a sleepless night, around 5AM a rat finally left through the patio doors into the garden. Host was accommodating and issued a refund for the first night due to the inconvenience but we did not appreciate his attitude when it was first discussed. We appreciate it was not his fault the rat had accessed through an open window, but he spoke to us like we were being dramatic and stated it was a mouse not a rat and we shouldn’t worry. I later proved via a photo that it was in fact - a rat. Personally, I didn’t feel comfortable sleeping less than 6ft from a huge rat. Aside from this, the place was ok. The one bed however (near the kitchen) was extremely squeaky which did not provide a peaceful night sleep for the duration of our stay. The kitchen also lacked utensils and we were unaware there was no hob before arrival, we had hoped to cook one night. In addition to this, there was a notice in the accommodation to be quiet and respectful of neighbours - which they do not seem to follow. The neighbours above us were so loud one or two of the nights of our stay, definitely had a party one of the nights, there was music and door slamming all night. We were disappointed in our stay as it really had a knock on to our first trip to Amsterdam. We were so exhausted from no sleep the first night, we just didn’t feel relaxed or ‘at home’ for the rest of our stay.