Margot was great, very welcoming and available if needed. The location is very good, on a quiet canal very close to Neumarket ... but with very little traffic (bikes, people or cars). The block seemed to be all residential with a pre-school next door. Loved seeing all the little kids being dropped off by parents in the morning. The unit itself is very clean and comfortable with everything you need. Fruit, cheese, meats, yogurts, breads and bottle of wine were there for guest along with coffee, milk and teas. Our only negative is the bed(s), two small single beds, kind of lumpy. But that's it. Would love to go back ... especially if new bed ;-)