Everything worked extremely well - the description was accurate so we got exactly what we were expecting: bright clean comfortable accommodation in a convenient and quiet location with easy access to the centre of Amsterdam. Janet and Gus were welcoming and friendly and made everything simple for us: we hired bikes from them, they had tram tickets we used and they charged us for our usage at the end of our stay, we used their computer to check in and print boarding cards for our return flights, fresh towels daily, plenty of coffee and selection of teas, a small fridge - everything for ease and simple comfort. We would definitely recommend this as a hassle free and pleasant place to stay as a base to explore the city.