Tina was very nice, the room looks like the pics but the infos aren't the clearest. The room is on the 5th floor and the kitchen (common) is on the ground floor which makes life a bit complicated if you are planning to cook to avoid the overly priced restaurant. The supermarket near the apartment do not take cash and only the credit card my maestro which is beyond stupid ! Plus they have a lot of rules for trash which is completely understandable but we didn't had infos on how to dispose of it, only to put them on the street on a certain day, but we had no idea what do to with glasses or plastic or card box ? We tried to find the answer on the internet and to look around for container but to no success. Otherwise it was a great stay and it's pretty good located !