First, the good: Location. Beautiful spot on a tiny street between two canals in the heart of the city. Now, the bad: I’ve never had a host who wouldn’t work with me to let me drop off my bags early when traveling. Requiring me to use a locker at the train station is ridiculous, when the room I’m renting is INSIDE HIS HOUSE. That was just a foretaste of this host’s disinterest in caring for his guests.
To get to the room, you enter this family’s home in a small kitchen area — but that’s off limits. You must scale a tiny, tiny, twisty staircase that’s so narrow you can barely get a toehold on the inner part of the curve. The bedroom is decorated with a thin dusty rose polyester bedspread and matching curtains. There’s a mini fridge and a coffee maker, but there was no coffee, and my host waited until I was gone to bother to respond to my request for some. The bathroom has been stuffed into one corner of the room, and your knees hit the sink when you sit on the toilet. Shower gel was advertised as coming with the room, but was another thing that was sadly missing.
I am a very easy, quiet, undemanding guest. But I do expect an Airbnb host to respond in a reasonable amount of time. I could hear them walking around on the floor above me. Yet they waited hours to respond to my request for coffee and shower gel. Their excuse was that they weren’t home.
For the price, this should have been a much, much nicer experience.