At the arrival the room wasn't tidy, but Michele promised to clean it later and so did she. The communication was good, during our stay. We received a pair of keys, however it did not open our door, so we could not close it as we left. The bathroom door is transparent, but there was no affair about it. There was horrific dog smell everywhere (we also have dogs, but they don't smell like this if we wash them from time to time). She was kind and gave us breakfast which was tasty and enough for two of us. I left some bread on the table when we left for sightseeing and that seemed to be a mistake. In the afternoon when we arrived, we saw, that a mouse had chewed the corner of the bread and left some poop next to and on the floor also. She cleaned it up and tried to fill the hole where it could come in. Later that night there was no warm water for one of us and the radiator was cold too. The sheets were warm, so that wasn't a big deal, but it would be nice if we can adjust the heating in the room and not from another room (There was a switcher for it, but it wasn't warm although it was turned on to the max level). In the morning the water in the shower was still ice cold and new mouse poops were appeared on the floor. The place is in a quite good area and it would worth the money if these things wouldn't happened. After our leave, the communication with the host got bad and she still not answers my refund request almost 2 weeks after I've sent it.