Richard was very communicative, and generous, he replied all my mails quickly, let us arrive early and leave later than usual. He sent us very accurate description of how to get to the apartment from the airport. We did not actually meet him, his friend waited for us when we arrived, and very patiently recommended places to see and eat. The apartment is excatly as seen in the photos. The bed is large and VERY comfortable + 2 separate blankets. For us the apartment was PERFECT. Notice it's on the 2nd floor with no elevator.