Klaas is really friendly and nice, and willing to accommodate our very last minute booking. He gave us a lot of useful information like tram times, maps of Amsterdam and leaflets. He also lent us needle and thread to rescue a button-falling-off-trousers emergency! The room was just as the pictures showed, with comfortable bed, balcony, wardrobe, WiFi and a TV. The bathroom and toilet are just outside the room. The location is great too, not in the centre but in a quiet neighbourhood with a nearby supermarket and other shops. Tram and bus are just round the corner, can take you to city centre conveniently. The airport bus stop is within walking distance too.