VERY DANGEROUS FOR KIDS. While this apartment is in a great place of town, there is a lot it does not disclose in the photos and description. Especially when it comes to the safety of anyone travelling with kids.
1. There is live exposed wiring where the power outlets are. (terrible for infants)
2. The apartments is up 4 flights of extremely narrow stairs. No one with kids or in not the best shape should attempt moving luggage up these stairs.
3. There are 2 flights of stairs within the apartment itself, going down to the main door, and to the upstairs bedrooms. Very scary with an infant and toddler. We had to block them with tables/luggage.
3. The upstairs bathroom shower doesn't drain well. They left a mop to push the water to the drain.
4. There is no smoke alarm. There is wiring hanging down from the ceiling. Just no smoke alarm unit.
5. There are stains on the walls in the kitchen. And there is no handle on the oven, so it's useless.
The owner of the apartment lives downstairs, and seems nice. But Wouter is a listing agent, and is terrible at communication. We sent a list of things that need to be fixed on our first day like exposed electric wires, and there was no response for 3 days. After getting him on the phone, he was actually arguing with me that things aren't that bad. Like the oven he said could still be used, without a handle. 'There is way to open it' he said. I guess not by the handle which was obviously ripped off.
What really made us mad was on the first day, his greeter (not him) offered to come on the day we were leaving, and help us carry our luggage down the stairs, because it is so steep and dangerous. So we called Wouter to schedule that help the day before we left. He said, 'This is an AirBNB, not a hotel. We don't help you with your luggage. What do you expect.' Considering his greeter offered it, I expected it... But he said, 'well I'm working, and my greeter is working. So there is nothing we can do.' Huh? He is a professional listing agent. There is plenty he could have done to help a family with an infant and a toddler, and 4 flights of dangerous stairs that weren't disclosed.
Overall, the place was ok, the location is great with lots of restaurants and markets near by. There were some dangerous things about the place for anyone travelling with kids. But it was the agent Wouter that really ruined this AirBNB experience for us.