Nicole was very helpful and polite. She said to make ourselves at home. The room was clean. Unfortunately the hot water for the shower stopped working two days before we left, but i'm sure that wasn't Nicole's fault. The boat is unfortunately not air conditioned and it was unseasonably hot during our stay. The neighbourhood was nice and quiet. It's a little far away from the centre of amsterdam, but at least near Jordaan, which has a lot of great restaurants.