Friendly, good communication, welcome pack has a lot of detail and helpful information, such as loan of bike on daily basis, which considering the location is necessary but also unexpected at a very reasonable price 5€/day. Location is nice and accessible to transport but it is quite far if you just want to walk, about an hours walk to get into central Amsterdam. Bike and Metro/train were my main go to, to get into central. Unable to use kitchen due to covid, some basic appliances in room, kettle, microwave and fridge as advertised. Overall enjoyed my stay and was freely able to come and go as I please.