Frans was welcoming, kind and informative. When a medical issue arose, he expressed concern and was very helpful. The flat was one of a few in the building, and had a bedroom, restroom and living room/dining area. I found the space charming, comfortable and cute. We had a kettle, an assortment of teas, instant coffee, and more than a few fresh towels. The location of the flat was perfect for exploring Amsterdam on foot, and it was wonderful to be so centrally placed. I would have liked to stay longer here! My favorite part of the flat was the large windows, which allowed us to observe the daily comings and goings of the tourists and locals in the square. Highly recommended!