The concierge gave us incomplete directions to the hotel, so it was confusing to get there via public transportation. However, once at the hotel, they were very nice. The room was accurate to the pictures, but beware that the bathrooms are coed and people using them range from young travelers to families. The hotel is also off a quiter street, so we did not feel too safe walking at night. Also the location is quite a bit away from the city center.