Apartment was in a fantastic location, you can walk anywhere and was very homely.
It was let down by the check-in experience(we paid €40 but we waited outside for 40 minutes in the cold, even though we provided constant communication and an accurate arrival time) , the cleanliness(hair band and food left over from the previous guests) and that the apartment was noisy when coming in and out, the doors had no padding which made it loud for the residents already staying in the building which made us feel guilty when we checked in late.
Overall if this apartment wasn't managed by The Friendly Host I believe it would be a lot better than it was, as they do not seem to be able to take constructive criticism even when it's their fault. (You can see this from their responses to reviews when you search more Google and though our own experience when checking in.)