The was the best experience with Airbnb yet. Joanna was fabulous! We were going to Amsterdam for the Christmas holiday - she helped make restaurant reservations, ordered meat ahead for us, helped us get a Christmas tree, shopping recommendations, etc. etc. When I needed extra cooking equipment, she brought it up right away. She went totally out of her way to make us comfortable! And, the location of the apartment couldn't have been better. The best shopping and restaurants in Amsterdam. Museums a short walk away. Plus, the unit was by far the best we have stayed in. It was exactly like the pictures ... so clean and beautiful. The perfect size for 7 adults. Bedrooms had plenty of space, the bathrooms were large and so clean. We couldn't have asked for more!! We will definitely be back.