Ellen was very accommodating, even though we arrived quite late at night, giving us a map and highlighting some areas to visit and recommending a restaurant. After this, Ellen left us to our own devices but was clear that we could ask her if we needed anything.
The room was perfect for us - self-contained with a bathroom and a little kitchenette for making tea, coffee and breakfast. Ellen even provided tea, coffee, little biscuits/waffles and cheese in the fridge.
Location was great - 20 minute walk into the centre and right near a lovely park, cafes, restaurants, market and tram lines.
We had a great stay. Thank you Ellen!