We appreciated the beer and eggs in the little fridge, and the refund of 50 Euro for the problem with checking in and the slow reply to our phone call, but the flat did disappoint in several ways: The bathroom cupboard was full of cans and bottles, so I was unable to store anything. The sink was so high, I could not wash my face without getting water all over. Also, the mirrors were too high on the wall (I am 5 foot 4 inches) and the only mirror I could use was broken and behind a vacuum cleaner. There is no place to put shampoo or soap in the shower, except on the floor. And there were no instructions on using the stove top. I could not heat water because I could not figure out how the range worked. Juul seems like a nice person, but it was a very difficult 3 days for us, so we would not stay here again.