The hosts were not in town for our short stay, but they gave us very accurate instructions on how to get the key. Everything went flawlessly. The apartment itself is gorgeous. It is a 2-level flat on the 2nd and 3rd floors above ground level. You have to walk up very steep and narrow stairs (very traditionally Dutch). I would not recommend this place to people with mobility problems, but I personally enjoyed the authenticity of it. The apartment was very clean. There were 3(!) toilets, one shower and one shower/bath combo. This was perfect for our group of 5 adults. The kitchen was fully stocked with utensils and all the required/expected amenities were available. The place is huge by Amsterdam standards, and the location is just outside the heart of the city. A very walkable distance, but also plenty of public transport nearby. Highly recommended.