Joke was friendly and easy to communicate with. She took the time to give us a run down of what was where in the city, areas to be more wary of, and suggestions specific to what we were looking into. She even sent us a message the next day with more suggestions she had come across (we were looking for live music and she sent a list of events for the following nights). Overall she was absolutely delightful. The apartment was comfortable and suited our needs exactly. The location is excellent as well, walking distance to everything but not quite in the thick of it.