Good communication with Jean-Paul throughout. Excellent hotel with brilliant staff. Room cleaned every day. Good shower. Only odd thing was that the “small room” description meant having to crawl into the bed from the bottom end (we’re in our 70’s!) as there was zero space each side - which we hadn’t realised from the photographs. But we got used to that and overall it was very good value, clean and with an excellent tram service within 100m. Would stay there again.