Don’t get fooled by this overpriced listing! I stayed for one night and cancelled thereafter because it was absolutely not what is shown in the pictures!
First off I have to say that Jill was very communicative before the arrival of my kids and me. She even got her dad to pick us up at the airport, we arrived really late at night. I felt humbled and appreciated about such nice gesture. He even filled the fridge with some food for our breakfast the next day.
The location of the apartment is centrally on a quiet street. The apartment is inside a 100 year old Amsterdam building as seen in the pictures. It is accessible through a side entrance door via a steep staircase up to the 3rd floor. The staircase is steep, yes, which the owner mentioned is being renovated to make it easily accessible (understandably and right so). Now, the state of the stairwell is simply terrible, which the host should have mentioned in her descriptions as a little warning! Not going further into detail on that.
The apartment itself is very empty and heartless. The homely touches are unfortunately gone. The couch is filthy, lights broken, no TV, Wifi isn’t working either. The pillows are flat and old, the bedding seems to be from the early 90s. I had to look around the place to find towels and even had to put mattress sheets on myself in the middle of the night after our arrival way past midnight now. No dish cloths, or a kitchen sponge. Curtains stained, some areas dusty and not well cleaned (like cobwebs). In the evening/ night the bathroom emits a terrible stench from the drains, which woke me several times at night.
The day after I told Jill about the state of the flat. I showed her pictures of the staircase and the flat and expressed my disappointment. I was not happy to pay €2000 for 4 nights. I was hoping she would be willing to sort the issue with me but instead she ignored me all day long! My partner messaged her asking to get in contact with me asap, upon which she replied very rudely to him.
By the time Jill send her first reply it was 7 hours after our last communication and by that time I had escalated the case with AirBnB to help me cancel this booking.
By no means do I mean evil and I am a very reasonable person but when I feel I get tricked or scammed and ignored, I get angry! I do hope Jill that you honestly describe and show how your flat actually looks like and that you put a decent price on for others to rent. Despite the size and location of the flat, I would pay a maximum of 120€ a night at its current state, instead of the €500 I paid. I do wish you well.