Ruud was very fast with communicating and check in was easy. He was waiting for us and even helped to carry our bags up the 6 flights of stairs. He was friendly and answered any questions we had, also gave some tips for what to see. The room, bathroom, and shower was very clean. He even left some water and a couple of guide books in the room. We stayed four nights and never had to wait to use the bathroom or shower. The building is pretty close to the #26 tram which takes you to central station where you can hop on another tram or train easily. We had a great stay, thank you Ruud!