Joke was really good with communication and instructions. Our flight was significantly delayed so we did not arrive until late evening but Joke made arrangements for us to get the key. Location is ideal for walking around central Amsterdam and sightseeing. Also very close to trams and trains. We liked the apartment. The compact kitchen in the living space was fine for making breakfasts and we also cooked a simple dinner there. Nice to have coffee, tea and some basic food items in the kitchen. The weather was exceptionally hot for Amsterdam and as the flat is on the top floor it was a bit warm but there was a fan which we used in the bedroom. As noted by others lots of stairs, which are steep - no problem for us but if you are elderly or can't climb stairs it would be an issue.