Karin was great right from the moment of making the initial booking re assisting with any questions I asked and or information required. On our arrival she met us straight away and took my partner and I through the place and then gave us valuable information regarding the area and transport. We were a 5 minute walk to the tram stop which was about 15-20 min from centre of town. We came into Amsterdam via train and the taxi to our accommodation was about 34 euro (we only took a taxi as had a large amount of luggage we did not want to lug around on and off a tram etc) - but the tram from central station to the tram stop by our accom was able to be caught literally straight outside the train station. When we caught a plane home, the taxi cost for this trip for our accom to the main airport was 29 euro - so slightly closer than the train station. Karin's partner Rob was great and called a taxi for us on the day we left to go to the airport as we had no phone coverage. The accommodation is in a quiet, safe area and its nice after a full on day in the heartbeat of Amsterdam to come back to somewhere so peaceful. Both Karin and Rob were friendly and accommodating with anything required - would def recommend. Karin even had juice and milk & some fresh buns waiting for us as she knew we were coming in late. Amsterdam is beautiful friendly place and this accommodation and its area just add to making your trip a great one.