Petra was in contact with us immediately to offer assistance with regards to travel information and helpful routes and apps available to us, as well as ensuring that we have her contact details should we need any further support or information. She was also very kind to agree to an early check in for 9 am so to accommodate our early arrival.The description and photos are very accurate- in fact I would say that the accommodation is even better than what is seen in the photos.The accommodation was in a lovely neighbourhood within the popular and elegant museum quarter and the beautiful Voldlepark. With easy access to the centre of Amsterdam.