We didn't get to meet Anne during our stay but that didn't make the experience any worse. She provided concise instructions to retrieve the keys and left behind post-it notes so we would know how to get by her beautiful, clean, artsy and homey apartment. All was available as described and pictured. Anne provided her phone number and we were always able to reach her while on the go. The stairs proved to be a challenge - having lived in Melbourne and Kuala Lumpur, we are not accustomed to the steepness and narrowness of European stairs. So going up the stairs with our 18kg suitcase after a 13 hour flight was...a gym session. However going down with the same suitcase was easier than expected. Transportation around her place was adequate and convenient, with trams and buses running frequently until late through the night. We were in a quiet neighborhood, next to a school, far enough from the hustle and bustle of A'dam but close enough to make everything so accessible within a 15mins walk. A'dam is a city to be discovered on foot or bike, quickly making public transport an afterthought. We can't recommend Anne's place enough - its high rating was justified and we felt at home from the moment we stepped in.