Incredible! Sonja reached out to me a week before asking our preference for drinks. I thought that was very nice. Upon check in, our room had fresh flowers, snacks and bread. It was a delight after coming in on a delayed flight and no time for dinner. The boat is amazing and it was a pleasure staying there. Hot showers! Complimentary bikes to use! Wifi! Small kitchen with fridge, coffee, microwave! Travel books and maps available to use! We will definitely be staying there again when we return to Amsterdam!