Regina was friendly and easy to communicate with. She was available and happy to help or just chat. She offered us local tips and information. The location is excellent and the street she's on is very pretty and quiet, despite being near the Red Light District. The room was clean and cozy, with big windows to open and let the fresh cool air in. The bed was comfortable and we slept well at night. She even accommodated my request for a fan to help keep us cool at night. Overall we were extremely happy!