After a 6 hour flight delay Michelle arrived to let us in at midnight, still good humoured & more concerned about us. She had even got us some groceries as everything was shut. Very responsive to emails and phone calls. Excellent note giving details of local eateries/attractions and transport. Couldn't have asked for a better hostess. Apartment spacious with a lovely canal view and very quiet. No 3 tram close by means you can get anywhere easily. Mini market within 150 yards for milk, bread etc and open till 10. Neighbourhood calm and unthreatening. Taxi only 15 euros back from centre on days when you're too tired to bother with trams! Would recommend flat and Michelle to anyone. As with most Amsterdam houses stairs are steep but at least only one set and Michelle offered to help us up with the case!! We chose a great apartment and hostess. Delighted Roger and Julie. UK