Mark was extremely helpful both in the run up to our arrival and during our stay. The flat was exactly as advertised, although I suppose we weren't fully ready for the 3 flights of steep stairs. The bathroom is a bit cosy, but these were very minor points in an otherwise happy stay. The bed was comfy, the kitchen spotless and all the conveniences of home. A nice bottle of wine and the flowers were very welcome and indicative of Mark and the other 'Amsterdamers' that we met.