From the initial contact Jackie was extremely responsive and was flexible when we had to alter our travel plans. The place was perfect for me and my 3 teens. Although the studio was not in the center of Amsterdam it was a quick and easy 10 minute tram ride away. The trams run every 10 minutes and it was nice to have a quiet place to relax after a long day of sight seeing. The accommodations were extremely comfortable with nice little extras (bottle of wine, some beer in the fridge and some snacks). There is also a nice outdoor area to enjoy. I highly recommend Jackie's studio and would stay again when visiting Amsterdam!