Started well with good directions from the airport. Things went downhill when we were asked to arrive two hours later than expected, but this was fine we stayed in central Amsterdam with out bags for a while. When we arrived we were greeted by a young girl who seemed confused as to why we were there. She then asked us to come back an hour later, making check in a total of three hours late. We sat outside for an hour as there isn't a lot in the area except houses and a small corner shop. Once inside the room was different to the advertised pictures and had four bunk beds, not one and a double. The sound of children shouting and crying was heard throughout our stay but did quiet down at night. Breakfast was not included although it did say it would be. The closest tram stop was two minutes away and goes to central Amsterdam. There is also a super market one tram stop away (20 minute walk). Overall it was ok, but not great.