They stay was fine. Everything was like the photos. Talking with the host however was a problem. She didn’t reach back to me sometime for hours. The communication could’ve been way better.
After our stay Pauline reached out to us requesting an extra cleaning fee for “damages” on top of the cleaning fee we initially paid for at booking. She claimed the apartment was left in ruins and extra professional cleaning was needed. She sent pictures regarding the issue but the condition of the apartment in my opinion did not warrant extra deep cleaning. When we declined her request therefore she reached out to Airbnb. Airbnb agreed with us that there was no need for an extra cleaning fee and denied the request. We left our apartment in modern hospitality etiquette -which was sheets on the bed, towels on the bathroom floor for collection, and our garbage in one tidy area (it was not specified where we were to dispose of
Trash). Dishes were left all together in the sink, not heavily soiled at all, glasses from drinks and utensils. If she required us to clean the apartment prior to our check out, we wouldn’t have paid the cleaning fee, and gladly cleaned up ourselves. I’m not sure what provoked the attempt to get an extra cleaning fee. Amsterdam was great but we will stay elsewhere on our next trip to this beautiful city.