Apartment is not separated by a lockable door from the rest of the flat, which is rented to others. These people had a party with loud music, noise, shouting, till 4 am! It was not possible to sleep and apt was plenty of smoke smell from downstairs people. We were scared to deal with unknow drunk people, living in the same property. At 1.30 I went down to complaint and after 20 minutes party started again. We had enough and in the morning decided to quit and look for an hotel room. We have been reimbursed for the night we didn't use (and spent the money to pay the hotel). At arrival in spite of the agreement with Jasper we had to wait 45 min for the apartment to be cleaned. After cleaning, apt was still dirty and not cleaned properly. If you want your family to feel unsecure, to sleep in the smoke at 4 am and go around the day after like zombie, to clean by yourself, this is the place. We never met Jasper or anybody on his behalf. Partial reimbursement doesn't cure a ruined vacation.