Hein is the best host! He replies to you very quickly and patiently. I had a little problem when opening the door the time I first arrived, he helped me through the phone even he was on a vacation. Then he asked his neighbor to help me, Ira is so friendly and sweet! Due to personal reasons, we have to leave a few days earlier, but Hein offered to save the room in case my parents would come back. The heater works fine, it was me who forgot to turn it on. And Hein told me 2 times how to open it.
The room is just 1 min walk from the metro station, a good place to stay when visiting Amsterdam! I will definitely live in that perfect room next time visiting Amsterdam!
All the best to Hein and his family and his friendly neighbor Ira!