we have got the basement room. there was no window. we have checked in at evning hours. we have paid it all before. after short check, the guy in the reception told us that we have paid the whole amount, including all taxes. we have checed out at 1:45am. and were rushing to get the bus on time. once we went to the reception, again we were delay for 10 mins, checking again ifwe have paid e everything. for next time, it is better to leave marks once the checking is over...