Ella/her team were great to work with and accommodated our schedule - even when there were last minute changes to our arrival time. The loft was as described and worked great for our group which included business travelers and tourist travelers. For others interested in this location the loft is 1-2 short blocks from the tram that takes you to the RAI (from one direction) and the central station/most tourist locations (from the other direction). It was really nice to have a spacious location to call home during our trip to Amsterdam and we wouldn't hesitate to stay here again.