The flat was spacious, clean, extremely well located and overall really suitable for our stay. Lin was also helpful with information including luggage storage etc.
However, we were extremely inconvenienced at check-in which we pre-arranged for midnight. Nobody turned up until 2 hours later and we were not receiving any response to our messages to Lin or the property agents number during this time. Lin afterwards mentioned this was the fault of the property agent but we feel we should have had better communication. After complaining to Lin she only offered a bottle of wine to compensate for the situation and we received fair reimbursement only when going through the AIRBNB support team.