This is going to be a schizophrenic review... On the one hand, the space is absolutely phenomenal, very stylish, with a wonderful garden and common spaces, very close to the middle of town: 5-7 euros Uber to the museums; tramway, grocery stores, restaurant, bakery all close by. This is the real home of someone, and Nicole was lovely in her interactions. Unfortunately, she wasn't on site and our experience with the management company was not good. They were very nice on the phone, flexible for our arrival (although they insist you call them ahead of time, thus breaching the privacy provided by interaction through the AirBnB website/app) and the guys waiting for us were adorable. However the house wasn't ready when we arrived and they were still changing the sheets and cleaning up. They were done quickly but forgot to make one of the beds, empty the trash in the bathroom, or put new trash bags in the kitchen. They didn't vacuum. They also left us with the mountain of dirty sheets and previous occupants' trash in the entry way, saying someone would come and pick it up. Nobody did. We also found molded bread and someone's underwear left on a bedroom chair. In spite of multiple emails and phone calls (they didn't pick up the phone or answer in-app emails), one of us had to sleep without sheets or blankets and they didn't come until midday the next day to pick up the pile of dirty laundry and trash. They didn't empty the bathroom trash and the dead insects were still there when we left. This is really a shame as the house is truly wonderful (I wanted to move in!) and in a great location. The only drawbacks are the small size of the kids bedrooms, with not much space to open a suitcase, and the neighbors sounds from the courtyard and upstairs. It wasn't bad when we were there. You can definitely hear footsteps and all the conversations and screaming kids around, but I'm pretty sensitive to noise and it didn't ruin the pleasure of fresh croissants and coffee in the sunny backyard, amid lavender and tomatoes.