Ferry and Annette are both lovely people, and responded well when we asked questions or had any concerns. We were disappointed that the room was called a “canal view” but there were no windows in the room- it is a canal view from the front door or if you are sitting on the bench outside. The toilet is not inside the rented room, but in the entrance hallway which wasn’t very convenient if we needed to use it during the night. Other than these two things, the listing is accurate and clear. The location is lovely as it is only steps from Westerpark and the amazing Jordaan area.