Hetty was a wonderful host. She was there to welcome us and give us a tour of the place. She was also very kind to allow us to check-in earlier than the check-in time of 2pm. My friend and I appreciated this as we came from a long haul flight. She provided us with useful information to get around. She was easily reachable. Prior to arrival, we were constantly communicating.
We booked 1 of the 2 rooms in Hetty's apartment..the bigger one. It is facing a main road that could get busy and noisy though we didn't really mind this. The location is ideal as we took the tram a lot. Hetty had all the amenities available. I was particularly thankful for the hair iron...such a lifesaver.
If there's anything that could be improved, it would be to specify in the listing that the toilet and bathroom are shared. We are very particular with this and had we known, we might not have not confirmed. Good thing, we shared with 2 other ladies.
Overall, we would go back and book Hetty's place should we find ourselves back in Amsterdam.