Janet was great! Our flight arrived early, however Janet allowed us to drop off our stuff so we didn't have to lug it around town. When we came back for check-in, we realized she brought all of our stuff up the stairs to our room! So nice of her. Really cute Airbnb, very cozy and clean. About a 20-25min tram ride to the city but we didn't mind it. She was very accommodating and would recommend!