I have to say I was disappointed with my stay at Wendy and Bram’s. When I arrived, i was greeted by their co worker who was very nice and accommodating. He showed me where everything was and then left. As i adjusted into the house I realised the dishwasher was broke so you couldn’t pull it out fully to load the dishes and along with that was no dishwasher tablets. There was also no washing powder and therefore had to purchase both of these, coming to around €30 for both. I had just finished working 10 months as an au pair and therefore wanted to keep my expenses low, so this is not a cost I had planned for. When i went to cook my first dinner on the Sunday when i arrived, the pots and pans were dirty, which was fine but also not ideal to have to wash someone else’s dirt. There was an additional issue with the Wifi. I arrived on Sunday and the issue wasn’t resolved until Friday, meaning I had to spend 5 days using my data roaming, again, adding additional expenses i couldn’t afford to my already budgeted holiday. Once the wifi was fixed, the co worker accidentally lifted my keys and therefore I had to end my friday night plans early to meet him to let me in the house. I then couldn’t get into the house on Saturday as the key was stuck and text the same co worker to ask if he could let me in the house. His response was:
‘I’m watching football match. Netherlands vs (other football team). I can come at 11;15pm. This was at 9pm and i decided to text the main hosts for help. The neighbour eventually let me in but i was quite taken back by the entire ordeal and found it extremely unprofessional and shocking at the lack of urgency to help a paying customer, with the addition of no apology.
Overall I feel pretty disappointed with my experience due to everything i’ve mentioned, I feel as though for the amount paid for the stay there should have it least been a certain amount of professionalism, cleanliness, and household items needed to enjoy my stay.
If you’re looking for a beautiful apartment with a beautiful view, this is the right place for your stay; it just might come with some baggage.