Robert was amazing. He was right on time to meet me, very hospitable and warm. He was also patient with me asking the kinds of questions that he must hear from most of his guest, but treated each answer with patience and good advise. Charles, the long term ABB resident was equally easy and welcoming to be around. I felt very much at home and very grateful to have met them. The room was perfect, the bed really comfortable and the share bathroom wasn't an issue. Oh, if the cathedral bells across the canal didn't ring 24 hours a day, that would be great!