The welcome from Thomas' friend was great. She showed us everything and even helped us buy our car parking ticket as it was a little confusing. The apartment was clean and uncluttered, and also the fit out is just beautiful, which was great. The apartment is really great, the location is amazing and so close to the tram, park and city. There are lots of cool shops nearby. The guide from Thomas was super helpful. We especially enjoyed using the bikes and our kids loved the toys. The neighbours were super friendly. The only downside was at times noise, once there was a party with music until 1/2am behind the house and on our last night, one of the houses opposite played music really loud at 3/4am for around an hour. Our kids slept through the first party but not the second one. However that wouldn't stop us from staying here again as the good things very much outweighed the small bad things.