Andrew was fantastic to work with. Communication was great. Apartment is located in a very busy area of Amsterdam but is on a quieter side street. Living areas were spacious. Typical steep steps but Andrew helps with the luggage! Be aware that there are very few window coverings in the apartment. You can see right in the other apartments and they can see right in yours. Also, the loft bedroom has lots of street noise so bring earplugs if you are a light sleeper. We had a great time in Amsterdam and enjoyed being able to stay in an apartment.