What I loved about this place was the location. It’s absolutely beautiful, surrounded by a park. There’s a workout spot and a skatepark. It’s close to activities such as the zoo or botanical garden. And it’s ok to walk if you don’t mind walking.
It was clean and the interior and places to hang out were cool.
You can also order food and the staff is very friendly. The food is good too and not overpriced.
What I didn’t like was the communication. I tried to reach out and despite reaching out multiple times in multiple ways I didn’t get an answer until I called often and after 12 hours someone finally picked up.
When I arrived the same bed was already given to someone else, which was ok because there were still other free beds and I just chose another one but it led to more miscommunication at check out.
After I had stayed for 2 days I wanted to extend my stay for another day and while that was no problem at all I was told that I might have to leave my room and move into another one. I asked if it’s possible to just stay there because no one booked that bed and it remained empty even the following day I was told that this is not possible because the system puts guests into the same room that check out the same date. Which didn’t make sense to me because my friend who stayed in the same room checked out the same date but I was still asked to move. Anyway, I was then told I have late check out because they don’t know when my next room will be ready, but I was still asked to leave the room early. That could’ve been communicated better.
While this wasn’t too dramatic but slightly inconvenient I got into my new room and the box for my belongings was broken, so that I could not properly open or close it. The sink was broken too. The whole handle came off when trying to turn off water and I had to push down really hard on it so it would stop flowing.
You also need to bring your own lock because they are not provided. But in case you forget something you can buy/rent towels, lock, etc.
It was nice that the shower water was based on temperature. And the bed curtain provided privacy. You can charge your phone with just using USB but there’s also a normal outlet.
In the end there was an annoying alarm which kept going off for hours which was slightly annoying.
All in all I did like this place, especially the location. But I feel like the communication could’ve been much better and it would be nice if everything was working properly.