Sadly, I couldn’t stay in Vivian’s place due to a last minute change of conditions regarding the check in time from her end. While I would have been open to accommodating her request, her brash and offensive language made me feel unsafe and uncomfortable staying in her listing. I raised the issue with the Airbnb support staff, who agreed that Vivian’s unilateral change in check in time and inappropriate language were unacceptable per their policies and I was provided alternative accommodation. All and all, it was a disappointing experience. While I understand that hosts might have unexpected commitments that force them to change their check in times, I feel that respectful language must be maintained at every engagement between host and customer.