Was promised our money back two weeks before we were meant to go, as I had asked if we could cancel, so the whole time she had said that we were okay and we were going to get a full refund. Fast forward to the next week, she completely does a U-Turn and says she can not refund us, even though she had promised to give us our money back and the fact we are students with no disposable income made it worse, then to somehow put the blame on us. I cannot believe there is people in the world like this still, please do not book with this woman, she is dishonest and a fiend. I have messaged her several times being very amicable, however she has ignored my messages, so we will be taking legal action unless we can sort something out.