WE WERE ROBBED AT NIGHT WHILE WE SLEPT , computer and wallet taken from kitchen . We think it was someone who had knowledge and access to the house. It was to clean and they didn’t take anything from the owner . The owner pushed back when he asked me what I would want them to do , how could they help. I said change your locks and offer a refund . He never offered a refund , which is pretty shallow in my opinion. He claims no proof so that implies I’m lying . I don’t really care about a refund that’s just a kind gesture for bringing faith to being taken care of when your property is where the robbery happened . But he was so adamant about the key being certified and it’s so very difficult to copy it without someone finding out . I told him that’s naive . So until he has proven he’s changed his locks I cannot recommend anyone rent this property. You could be stolen from.
The house is beautiful. Comfy beds. Bit far from city center but renting bikes makes the distance enjoyable. If it wasn’t for the way the host handling us being robbed I would give the place a high recommendation. Yet he’s a defensive host vs a empathic host. Deflected because I said a refund would be what I would offer along with changing the locks . He made it about the refund Like that’s what my intention was . I was just honest about what could I want to have the situation be better . He would be out the cost of a new lock and a cleaning bill . I’m out of an $1800 computer and all the data in it and my brother out hundreds in cash and what it takes to replace all his CC and ID’s and all the things they are linked to. Narrow perspective of the host .