The stuff we’re welcoming and the environment was quite lively. Staff are here 24/7 so that is very nice to be able to get assistance right away while your there. The stuff were generally all quite helpful.
Rooms weren’t ready on time for many guests on the day I arrived, myself included. The sheets were stained and there was someone’s booger in the bathroom shower upon arrival… and until I left…
There was no explanation of locker size even though I asked well in advance . There was no direction to perhaps wait before renting because maybe my stuff would fit in the room, thus saving the locker fee (8euro for 24 hours isn’t bad anyway)– after a day of travelling such long periods it’s hard on your mind. Some help in these matters could be improved . Little things you don’t necessarily think about .
Communication was always delayed through air bnb and in some cases there was no response at all.
In general the staff were pleasant although not very flexible with the locker.
I appreciated that it was an active hyper environment that I was still able to get a mostly quiet room with respectful roommates. I did enjoy my stay but I also like things clean and there were some gross things.