Marielle was wonderful. She couldn't be there to give us our keys, but her adorable son was there and handed them to us. Alternatively, she mentioned that if nobody was home to give the keys there was an easy system to get them from a lock box. The apartment was tiny, but beautiful. There are a lot of steep stairs to get to the top, so pack light! Marielle gave us a list of fantastic recommendations of restaurants and places to go in the neighborhood. She also lives (or has an office) next door, so she is readily available to help you if you need (we couldn't figure out how to turn on the heat, and she was there in a matter of minutes). Thanks!