We arrived at Siebe’s place and could not reach the host or co host at all. We were told we had to go to a separate location to collect the keys which was annoying as it meant two extra taxis. After arriving at the pick up location nobody was there to give us the keys. It was an opticians and the guy behind the counter was more help than the host and the co host combined. Nobody from the Airbnb could be contacted which made our check in extremely inconvenient in w city we did not know. After finally reaching the co host I explained we’d like a late checkout when we left to which she agreed. Upon arrival we found that the apartment was smaller than photographed and the bathroom specifically was minuscule. One door was broken, the towels provided were not big enough to fit around a human waist so we couldn’t dry ourselves after washing, the oven didn’t work at all and the hoover was nowhere to be found. We were staying for four days and each issue that arose I was unable to contact Siebe and his co-host was hard to reach at best and the times I was able to get a reply it was simply rude. I was told that I shouldn’t be asking where to take the bins out because I shouldn’t have enough rubbish to need to take them out. Every conversation was argumentative. As a host of several Airbnb’s myself I was appalled at the host and co-hosts way treating their guests. On our last day before our flight we stayed longer than the checkout time as if agreed with the co host. The trio ended with Siebe calling me for the first time explaining he had called the police on us for staying too long and that they were coming to arrest us. He did not give me the time to explain on the phone that his co host had already agreed we could stay longer. I ended up filing for money back and won the case against Siebe. This property is a BIG AVOID. Save yourselves the hassle and stay elsewhere.