Nathalie has a lovely room in a great neighborhood. The space is clean and bright, with hotel quality sheets and duvet covers! The towels are the softest we had in all of Europe. Nathalie provides a kettle for warming water and lots of herbal teas and instant coffee for your convenience. She also leaves wonderful breads, spreads, and cheese and meat for a hearty breakfast. She has lots of information in the room about places to visit and recommendations for restaurants and shops along with maps. She had cheerful recommendations about specific shopping tasks we asked about and I was able to leave my bag for pickup later in the afternoon since my flight was not until the early evening. A great place to stay in a great neighborhood in Amsterdam!