Hans is an incredible host! He was there to greet us, help take our bags up the steep stairs, said hi each morning/evening and asked how he could help us each time he saw us, had great suggestions for local food, and even offered to give us a complimentary bike tour. The personal touches were very sweet: fresh daily bread and breakfast, water bottles and wine in our room, and most importantly for us bikes that we used daily to explore Amsterdam. Essentially, he was always around and willing to help in whatever way he could. Very sweet man!