Kristel's house is amazing. This has set the bar for what an AirBnB experience should be. Everything was spotless, the thoughtful touches around the house, the location (right by the tram and metro), good food, grocery stores, the view from the living room were great. The first day we didn't even want to leave the house, just sit by the windows and watch life go by while drinking tea.
We lost the key and Kristel responded and had solved the problem from her vacation in under an hour. Her thoughtfulness and organization abilities were unmatched in my experience.
We could not have asked for a better experience. I am never picking anything else if Kristel's place is available next time I'm in town. Period.