Sophie is the sweetest!
Checkin- easy. I felt bad because we didn't arrive until about 1030pm and Sophie stayed on a weekday to welcome us and show us around. Checkout was also very easy, we set a time and she was very flexible.
Value- this a great value for Amsterdam. The other hotels and airbnb comparable were much more expensive. The place is huge, with two bedrooms and enough room to comfortably fit a small family or at least 3-4 guests. The place comes with a kitchen and small refrigerator.
Location: The location is convenient. Although not in the center of the city, it is a quick 15-20 ride to the city center. There are a couple of grocery stores conveniently located across the street along with a coffee cart.
Communication: great communication! One issue I experienced was that the toilet did not flush strongly. She immediately offered to have a plumber come to check on the toilet.
Extra Touches: I requested an extra key from Sophie and she actually went to make a whole set! She has a whole guide she created for guests, with introductions to the neighborhood, public transport, and more. This was very thoughtful.
I'd definitely recommend staying at this stylish and convenient place.