This apartment was really amazing for our trip. My family and I came to Europe to celebrate my mother's birthday. Amsterdam was our second stop and we wished we had more time there! The apartment was in an amazing location (trams run right out front, coffee shop right across the street), Amsterdam is so small everything is within a 20 minute ride. The apartment is really spacious, open and modern, the beds are incredibly comfortable, there is a huge tub which we really enjoyed after all the walking we did in Paris! The stairs to get to the apartment are really steep (like everywhere in Amsterdam) but it really wasn't an issue at all. One member of my party arrived earlier in the day, she stopped into the office to have them hold her bag, they gave her a time to meet at the airbnb for the keys which was really convenient. They gave us 3 sets of keys but only 2 were for the apartment we were staying in (they also rent a place upstairs), we left out and of course grabbed the wrong set of keys. We were able to call the office and they had someone there to open the place for us within 20 minutes. We could not have asked for a more perfect place for our trip!