This apartment is run by a company, not a person, but this was no issue for me. The team was friendly, easy to communicate with, and the location was great. The space was clean and good for one or two people. Fair warning, there are three levels of stairs you have to walk to get in/out of the apartment building and the stairs are very steep and narrow. If you have mobility issues, this might not be the location for you. You pick up the keys at a small cafe and then navigate to the apartment which is a short walk away. I very much enjoyed my stay at this space.