I was generally quite happy with my 3 day stay at this apartment. As previous guests have noted, this property is professionally managed, which means a slight detour to a downtown hotel to pick up the key. The benefit is that you have a help desk available round the clock. The hotel office is an easy tram ride from the central train station, and the apartment itself is another short tram ride away. Follow the map/directions given to you by the managers -- for some reason, Google maps shows the apartment address in the wrong place. The apartment itself is one floor above the street -- previous reviews are correct that the stairs are quite steep, although more daunting going down than up. There are sturdy railings that help. As others have noted, the apartment has an odd layout -- best to think of it as a studio with an attached bedroom. The front bedroom looks out over the canal -- mostly houseboats -- and has all the vintage wood paneling and leaded glass seen in the photos. The back bedroom is more modern and plain. Each has its own shower. There is an efficiency kitchen in the corridor between the two bedrooms -- microwave, stove, and refrigerator; no oven, freezer or dishwasher. The kitchen is pretty well equipped and I easily cooked three breakfasts (eggs, pancakes) and a stove top dinner there. The apartment is an easy walk to the University, where I had meetings, or a quick tram ride downtown for tourism. You get some minor street noise and an occasional bit of noise from neighbors above or behind -- nothing out of the ordinary for an urban dwelling. I would stay there again if visiting Amsterdam.