Sara was very helpful. The room and bathroom were clean, bed very confortable. The flat was well situated not far from the city centre. I would just appreciate somewhat more instruction upon arrival what exactly I am expected/allowed to use. Kitcheen was not offered but some utilities, which were placed in the kitchen were on offer. This was bit confusing. Nevertheless, Sara always promtly reacted on my queries. I would also appreciate a bit more free space in the cupboard.