Flávio was wonderful; very welcoming and helpful. The room was bigger than expected and light and sunny. The place was very well heated. Once we had the key it was very close to the tram stop. Real coffee provided as well as a huge selection of teas. The enclosed garden that was part of the complex was a very relaxing place to sit once the sun came out.
We enjoyed staying in a new area that though interesting was not touristy. It felt like it was where the real people of Amsterdam lived.