Overall our stay was just ok, but would not stay with this agency again.
The apartment was great. Alexander, or the agency that manages the place, was often responsive, although not always. The power blew one day and they took a while to get back to us which wasn’t great. They wouldn’t provide a second key which, for a place that sleeps 3, was challenging. They also charged unnecessarily for things: early check in 45 euro, holding bags etc and without communicating those beforehand. The key pickup was about a 25 min walk from the apartment which isn’t convenient when you have all your bags. Also, I had to message the same day to get check in details, it wasn’t shared until shortly before. Lastly the address is incorrect. Minor but doesn’t build trust.