We first got to Jans apartments and we confirmed with him 3 times to meet us at 11. He never showed up for check in and we were welcomed to a dirty apartment by the cleaners who asked if we could come back in an hour. We messaged Jan and got no response. We had 3 hand towel for 4 people so asked for 4 large towels which I got a response to the next day when we had already purchased towels. The house was very small and the photos are a false representation and needs updating. When checking out I messaged and no response on where to leave keys so left them in the door which after we left Jan is now asking me for money as the house was “sooo” dirty when we left it perfectly how we found it.. I would not stay here again!!!