We were disappointed with our experience renting Philip's place. We had rented it for family coming from Spain with 2 kids and it looked perfect as Philip and Valentina have 2 children as well. While it was useful to have those facilities (change table, cot, toys) and the flat was spacious and in a nice location, there were several factors which were not up to standard.
Firstly, the apartment was not as clean as we would have expected for an apartment rented on AirBnB. There was a lot of cat hair on the changing table and couches which had obviously built up over time.
It was unclear if the bed linen had been changed, and there were hairs on the bed.
Furthermore, the fridge hadn't been cleared so there wasn't a lot of space to put our own food.
When we arrived to welcome our family from the airport and give them the key it became apparent that there was only space for 2 adults to sleep, when I had clearly indicated 3. This meant we had to scrabble around trying to find bedding for the room downstairs which was cluttered and not ready for guests.
Another factor was that the bathroom light wasn't working, which meant our family couldn't bath their children in the evening. Furthermore, the water from the taps was hot and couldn't be adjusted to a colder temperature, which meant it was difficult to shower. There was also a shortage of towels.
On the last night when we visited our family we tried to lower the projector screen to watch a movie and unfortunately the whole screen came down from the roof. Luckily, nobody was injured.
We had especially rented the flat for our family because we wanted them to be comfortable and it was disappointing that there were so many details that weren't taken care of that they (and we) had to worry about during their stay.