Pros: Location was perfect. Good central location and easy transit available close by. Check in was easy and the host was willing to allow us to keep our luggage beyond check out if available.
Cons: We encountered many problems. Plumbing was the biggest issue. Toilet cannot handle waste: had to spend over an hour with 8 flushes and 8 minutes for toilet to drain between flushes to try to resolve. Shower drain doesn't work/floods floor, Sewer smells from shower drain, Old/stained towels, All seating stained/filthy, Washing machine moldy/dirt, Dryer full of lint/did not dry, Can't use washer/dryer at the same time due to electrical cant handle it, Pillows stained
There is an expectation/trust when we rent from Airbnb that the residence will be clean/tidy/operational facilities. We followed her instructions/respected her house/its belongings & cleaned the items as best as possible. Host admitted she didn't do her due diligence/check items before check in. Host admits these issues are due to the age and type of dwelling but this is not mentioned on the profile. Many of these items, have not been attended to in many weeks/months like stains on the seating/laundry, in my opinion. It's disgusting. She admits she had 10 plumbers address the shower drain & they can't fix it. She couldn't have fixed the problems with this residence in the short time my husband and I had in Amsterdam, especially if the shower drain hasn't been able to resolved with 10 plumbers. This residence was grossly mis-represented. I kindly requested the 2nd night be fully refunded. I don't feel I should be held financially responsible for her lack of preparation and due diligence.