Upon our set arrival time, we were met with smiles by Rory and his colleague (I'm terribly sorry that we forgot your name!) who were very friendly and pleasant. They offered to help my wife and I carry our luggage up the stairs as the unit is on the top floor. Other reviews were not joking about the steepness and narrowness of the stairs! Upon reaching the unit, My first impressions were how accurate the photos were- both in terms of cleanliness and representing the space. Everything was functioning without issue. Very pleased. We were provided great feedback for restaurants and sight seeing to do. In terms of location, it was great; I believe just on the edge of the Oud West neighbourhood. It's outside the touristy area but also very walkable to it if you please. We were in Amsterdam twice during our trip and we much preferred Kate's apartment over our previous hotel accommodation which was just outside the Centrum area. We would definitely recommend anyone looking to experience Amsterdam to book here! Thank you again Kate and team!