My wife and I stayed in Nathalie's apartment for 2 nights and we had a great experience. We were welcomed as soon as we got out of the taxi, given a tour and given a list of things to do in the city as well as the immediate area. All of this information was printed out and waiting for us on the dining table. All the museums and sights to see are walking distance so we didn't need public transportation which was a bonus. The apartment was very clean and had everything we needed. Nathalie lives in the upstairs apartment so she was a text or phone call away if we needed anything. We unfortunately slept in the day of check-out and left 20 mins past check-out time. Nathalie was very understanding and she even called a taxi for us. We wouldn't have made our flight if it weren't for her. I highly recommend and would definitely stay here again if I'm ever in Amsterdam!