The apartment was sufficient for our stay. The location is quiet, and it is close to a tram stop so we were able to move around the city easily. Checking in was easy, and while we never met Bronte, she did stay in contact with us. The apt was clean, but there was a strong animal urine or marking smell in the living room. We have a dog in our house and I'm used to animal smells, but this smell was so strong and unpleasant that we didn't use the living room. To have hot water for showers we needed to go out to the balcony and turn on the water heater (at least I think that is what we were doing. We were just following instructions provided in case the hot water wasn't working. ) The back deck was a nice place to relax at night.