I do not know where start!!
I planned a surprise trip for my girlfriends 23rd birthday. We were only at the hotel for 3 hours and we got a call with some sad news and we had to check out. However from the day I booked the hotel to the check in process and checking out process I can not thank Airbnb and the hotel staff enough. For the short period we were there we loved it. The hotel staff went beyond and above for us and we couldn’t thank them enough. The hotel it’s self was extremely beautiful I have no words. When we were checking out due to some sad news my girlfriend was distress and the reception team made sure when we were leaving we had some water and made sure we new how to get to the airport. The hotel have messaged me directly sending their condolences which was very lovely of them. We are looking forward to visiting again and hearing back from the hotel.
From Ted & Sam