The woman who checked me in was really great! However, she didn’t activate my card correctly at first so I had to go to my room on the fourth floor to figure that out, then go all the way back down and then back up again and the elevators were not great from the ground floor (you had to wait for someone to come down for the door to open). Additionally there was a ball of someone’s black hair in the shower still (my hair is blonde). The A/C in the room also didn’t work despite the simplistic instructions it would not change for me. It was a cool looking hotel that was pretty modern though