The communication cannot be faulted, always very responsive to messages and very accommodating to allow earlier check in.
General cleanliness was lacking, there was a lot of dust on the surfaces and in all rooms. The bathroom was mouldy and generally not very clean.
Thenoise from the upstairs was really bad, they were constantly slamming doors, stomping feet, dragging things over the floor etc. this got considerably worse after the host had spoken to them about this, it became even more spiteful and intentional.
Really disappointed as this could have been a really great stay.