Rick took care of my every need - from having Emilia pick me up from the airport and then having Emilia take me on a complete tour of Amsterdam. She was only too accommodating - and this is more valuable that many people may think. I loved my room - the view was spectacular and I did not close the blinds at night - and the overall neatness of the space. By the time I left - Emilia took me to the airport again - I had a very positive feeling about Amsterdam, and I know where I am going to stay when I am back.