Trip ruined by having no heating. £180 for the night but suffered extremely cold temperatures as heating did not come on. Holes in bed sheets, hairs in bathroom and dust over most furniture. Requested twice for heating to come on but radiators remained cold. Host refused to accept responsibility for failing to provide us adequate heating. Would not recommend as over priced for a room that requires climbing 4 flights of stairs where the only method for keeping warm is to lay in bed. The paperwork provided in the apartment suggests host is more concerned with saving and conserving energy. It mentions, when highlighting the fan which is available in warmer months, is “…only effective when someone is in the same room”. Didn’t feel comfortable at all and am currently seeking reimbursement from AirBnB.