Rubén was unable to be there when we arrived but ensured that the keys were available for us. He is a most pleasant and helpful young man and made us feel welcome and was very helpful with any questions we had about travel and the area. The accommodation and area was as described and suited our purposes perfectly. The number 4 tram was extremely useful as it stopped round the corner from the flat, went from Central to Rai Stations and stopped in some of the main squares.