We were very excited to rent this home for a week. We were already in in Amsterdam close by and noticed that there was scaffolding covering the entire front of the building. We contacted the company and they assured us that the scaffolding would be removed. This was important to us because the view of the Amstel river was the main reason we booked the home. A week later at checkin the scaffolding was still up and obstructing the view. The man checking us in was nice, and assured me the management company looking over the property would reach out to me and offer a discount, I told them I was looking forward to the call.
After check in we realized the internet didn't work. We needed to go down the street every day to get internet for work, messaging the company did not solve the problem.
The morning before we left we woke up to men on the scaffolding at 7:00am looking into the house. They spent the next 6 hours hammering the scaffolding poles on both sides of the house to remove it which was very loud.
The only prompt communication was at 11:00AM when someone was calling to tell us to leave the apartment. We ended up leaving 15 minutes late at checkout because we had to finish work emails down at the coffee shop and walk back to collect our packed bags.
It was a beautiful home but needs to be managed better in the future.