It's unbelievable what Im reading, im sorry but the only word that can describe your last message and theatre its disgust.
First of all, as soon as I get inside the house call my attention that has many scratches and defects, so first thing was take pictures and send to you, (images with your conversation of me showing all the issues that I found), since you said you haven't seen the house for more than couple days and a cleaning lady would be there to get the house prepare for us, seeing the house in so bad situation, I felt in totally in my duty to inform that your house was nasty in dusty, windows from the kitchen was dirty, the bin from the upstairs toilet was full of paper, a pan above the already damaged stove was with a bad smell and with some weird liquid (all images on conversation and printed here). Of course you offer to send someone to clean again the house, of course we said no, besides take away all our privacy , that job should be done before we arrive.
If I do remember wel,l on your announcement you had advertise that your house was clean and accordance with the standards of hygiene and safety as covid is a dangerous disease and clearly the house was not in any conditions to be declared clean and safe with the norms of hygiene and disinfected. (Images of under the bed that you said found a underwear take a good eye on it because clearly its yours as dusty and pieces of paper was in tons already there.
Now I will explain why this person never can be aloud to host any human being again.
On 27th Our first day at the house, she sent a person with a key to get inside even we saying that we aren’t comfortable with that situation as our belongs was entire inside the house, and than they created this fake story that we left the door unlocked and just because of that this person was able to get inside.
After that all the scheme and mental retaliation became our nightmare, Vincent, Marieke’s husband called me at 22h42 and screaming was demanding that we leave the house instantly, he use the exactly phrase “Don’t think Amsterdam is a joke, the end for you can be very sad”, my phone was in loud mode and my two girlfriends heard what they said, what creates a total climate of despair. When I sent my balance negative from my credit card, as Im not rich, he used a snob ton saying that I have a toy store in Lisbon and definitely could leave his house and pay for some other place. I will not repeat the words used here as its just rude and clearly used for hurt and scare us.
So my friends decided to leave, so we spend the cash we had and borrow to our friends to go a hotel in central, but me and my husband had to stay, as we couldn’t afford for four of us, I asked and asked but they called again treating send his friend to get the keys, and gave me a advice saying, 9am my neighbour will get the keys and it better you and all your crap must be out already ,as he needs to work early, with no empathy and total disrespect with someone who paid more than 1000 euros to arrive on a not sanitary house. Ps: small detail, was my husband’s birthday on that day, initiating with a really noise on the front door and someone screaming us to get out.
After that I couldn’t sleep at all, afraid to someone come in the house, my friends after arrive at the hotel call us and tell us that a bracelet was missing and a Apple Watch from her luggage, I even was up floor yet and when I arrived at the room all my hand baggage was dropped above the bed and my laptop was open.
I straight way contact the Airbnb support to get some help. I was really terrified because was only two of us, that big house in a country side, with a neighbour who can come in the house with a key. This world has many desgraces and the environment that Mariek and Vincent created was hostil, full of harassment and bullying, if not racist as at the begging of our conversation they asked about our pictures, so I had to ask my friends and husband to upload a profile picture for they be sure if would be ok for our class to stay in their house. (Images of the calls with his number and minutes that he stayed with me on the phone)
As he promised at 9 we got a man banging at the door and a woman screaming for we get out,(video available to send, but a picture is annexed ) I never was more embarrassed that I was in my life, we lost a night and a day on the phone with the airbnb support trying to get another place to stay. But certainly they realise that would lost the fee for the days we was supposed to be there so Marieke sent me a message saying that we could stay and enjoy the rest of our holiday and she would be checking very well how was the house.
I came here with other point of view, to be checked, the bathroom upstair they flood, the Apple TV never worked and wifi on the top floor doesn’t exist,
She clame to have a clean shits on bed, shits was ok, but the pillow cases had hair and a smell of some medicine they use for help sleep, so clearly was not clean.
At the announcement on airbnb advertise they said someone would be expecting us to explain how the house works… no one was there, we got the keys at the back