No key was available when the host said it would be, nor did the host respond to any messages about the missing key. Checked back hours later and the key finally showed up in the lockbox. Thanks so much to neighbor Sara for watching luggage!!! Did not get a response back from the host the entire week we stayed here. The place is in a nice location, but as others have mentioned it has some maintenance and cleaning issues. I did finally get a response back from the host the day after checkout (8 days after my original messages). She was nice in saying she’d missed the messages at checkin time - though why not send a check up message at some point during the entire week? This is the first AirBnb, VRBO, etc. I’ve stayed at that I probably would not come back to again. I could certainly see this place being a 5 star choice if it was being actively managed and maintained, but that doesn’t really appear to be the case currently.