Erik saved our vacation! We forgot our wallet in the room and he moved heaven and earth to get it to us before the ship sailed (with the ship sailing in minutes). That alone rates 12 stars. The house is located in a quiet neighborhood, a huge advantage over the hotels downtown. The smell of the fresh croissants outside your door in the morning will wake you no matter how hard you are sleeping. Erik went out of the way to make sure we knew directions/ restaurants for the area, and made us most comfortable. Will plan on staying again...if he will have us, after all we put him through.