Suzanne is everything you see in these reviews: kind, generous, extremely thoughtful, communicative, and she goes above and beyond to make you feel comfortable. The room is the lower level (basement-ish but still plenty of natural light) and has a private entrance. You are in a wonderful, safe, green neighborhood right around the canals. It’s beautiful and we definitely fell in love with Amsterdam and want to move into this apartment permanently! :) I will book this and only this for all future stays.