WATCH OUT FOR HOSTS.... The host accepted the booking and did not welcome us since we had a pet. It was a mistake on my part on the search filter but the host should have cancelled knowing we will not stay there. They took the money instead and refused to respond to my messages. When I finally got a hold of Jasper, he lied by saying he did not receive the money and it is an issue with Airbnb. When I reached out to the Airbnb support team, the response was that the hosts had the funds and they would return less than half. The host could've done the right thing by cancelling the booking and refunding a family stranded in Amsterdam due to COVID with a 14 month old baby. Please be careful when dealing with these hosts as making money is their priority. As far as we're concerned, they've stolen our money.