Booking this airbnb through Marcel was possibly the worst thing I could have did for my trip to Amsterdam.
I messaged Marcel days before my arrival for further information on the apartment to which he ignored even though I had chased countless times in the next few days.
I let that pass thinking maybe just mistakes with communication, I am on the Eurostar, 2 hours from arriving to Amsterdam and the first reply I receive from Marcel is that the airbnb has had a leakage and he can no longer host me.
For me, this was unacceptable to tell someone 2 hours away to a complete different country.
Can you imagine if I had taken a flight to land and hear this? It was just unacceptable and a business should at no point leave that much notice to tell a client paying £1,400 that they have cancelled there booking due to issues in the house.
Truly would advise anybody to avoid booking with these guys as they have shown the poorest and most unorganised host skills.
Unacceptable.