Juliette was waiting for us at the apartment at arrival. You can ask her anything she was very helpful and she's very quick at responding to our emails. Everything has its place so was easy to find anything we needed in the flat.
The place was great, it is exactly as described and very convenient location. We visited Anne Frank House and Van Gogh Museum which are 20min walk each. We didn't mind walking, if it's your first time in Amsterdam, you'll enjoy the view of the canal streets, it's a beautiful city and worth walking around while discovering it.