Yulya was great from the moment we booked until we left. Super responsive and nice and accommodating in many ways. The place was GREAT in every way as well. We have 3 young kids and the space was big, clean, and new. Location is great - close to areas you may not want kids to go but Yulya told us exactly where to go and where not to go in order to avoid. We had no issues whatsoever. Fully recommend!! We had a wonderful time and the place made it even better. Thank you, Yulya!!!