Quite disappointing experience !
You will not be living at Wendy And Bram's. Here it is an agency that manages several apartments, there is no question of staying in local's home like good old Airbnb.
In this regard, the apartment is devoid of many amenities, is very neutral, without any customization (some furniture is not fully assembled, cables are lying around, no WiFi network available, the heaters do not work etc.).
Also, in terms of organization and amenities, this is not an Airbnb experience with a living host there (which has advantages in terms of flexibility and communication).
Some impractical points were not specified in the ad:
- you must go to an agency to collect the keys. Why not, but very inconvenient when you have to walk 10 minutes with all your luggage.
- before our trip, I asked if it was possible to change the check-out time, initially scheduled for 11am.
I was told that it was quite possible, obviously depending on the reservations that take place afterwards, and that it would have to be seen a few days before the trip.
A few days before then, I wanted to take stock - it is painful to leave the apartment so early given the late train time and our bulky luggage. I was then told that it would be impossible except for a cost of 20 euros per additional hour. This is the first time we see this and we were a bit shocked.
- to answer that, we were offered to drop off all our luggage at the agency for the day.
We took advantage of it, except that by going to collect our luggage at the end of the day before joining the train, there was no one at the agency and we had to wait ...
I imagine that there are a few points to review (organization, communication, authenticity and conformity of the offer ; the photos in the ad are very rewarding and the apartment did not appear to us to be in the standard expected) because this being, the apartment is not mediocre and the location is very nice. The area is sweet, with restaurants, bars & everything you need.
I come to Amsterdam every year and this time, the accommodation has really not been the easiest part !