Renate is excellent communicating with us since day 1, it was a breeze checking in and out. Bath towels, shampoo and shower gel were all provided, beds were clean and very comfortable. Exceptional WiFi speed!
The only complain for us is the staircase, unit is on the top floor with no elevator (which is normal in Amsterdam). The steps are extremely narrow and it makes dragging the luggages up and down extremely difficult, it's almost a work out.
Area is more like a quiet neighborhood, you do need to get on the train/bus to get to all the action, but it is just a few minutes walk then a few stations away.