We arrived at the agreed time but our host had other engagements so simply shook hands, asked if we needed anything and left. As we were a family of six trailing cases through a city it would have been nice to get an introductory chat with some basic guidelines. Maybe my expectations are wrong as this is the first time we have used Air bnb. I could not fault the house and personally liked the surrounding area. The public transportation was very good which was a great help. The house itself had everything in it that was advertised and the host accommodated us by adding an extra two beds. Overall we had a great stay in a very nice house in a nice area of Amsterdam.