Richard was very pleasant and flexible in terms of arriving time. Before the trip Richard gave us all the information needed to access and leave the apartment, in a vey clear way, and also gave his contact. He was very pleasant once we arrived, and answered all our questions, Richard also answered the our questions during the stay.
The apartment is as you see in the pictures, well located with all the equipment needed for cooking, cleaning and sleeping. The apartment it just at the side of the Hermitage, and it is well compacted by tram, and subway.
I recommend this apartment if you go to Amsterdam for a few days.