Ester was great to work with. Communication was easy. She allowed us to arrive early in the morning before normal check in time and came out to the cab to great us as soon as we pulled up. The rental was exactly as advertised and is in a great area with lots to do. Beer, cheese, milk etc was all stocked and available for our use. Detergent and all necessary items were stocked and the appliances were modern with everything needed available. I'll stay there again if I get the chance to return to Amsterdam which is truly a wonderful city