Patrick met us at the apartment at an agreed time, advised us by e-mail the easiest way to get there from the train station, and was very friendly and welcoming showing us around. Printed instructions on how to use various electrical appliances were helpful. Lots of steps up to the top floor but once you're up there it is well worth it. The apartment is homely, clean, spacious, light, comfortable and the roof top terrace has great views (great for breakfast). We agreed a check out time and Annemarie arrived to exchange keys on time and was again lovely and friendly. We would not hesitate in staying here again. Thank you x