We have arrived late at night and Ruben was still waiting for us. He gave us directions how to get from the train station to his place. He was very welcoming and he helped with our luggage to carry it upstairs, he can answer your questions regarding to getting around and what to do. The place was exactly as pictured, everything is clean and the bed is very comfortable. There's also maps and tourist guidelines available in the room should you need it. You've got everything you need, there is coffee/tea, kitchen, fridge and laundry available to use. The washroom have lotion, perfume, shower gel and shampoo. The place is in a great location, we walked everywhere from his place. Thanks Ruben for making our stay in Amsterdam memorable!