Our travel plans were very indefinite until the day we arrived and Vera was very tolerant and helpful via email regarding arrival. When we finally made it she greeted us with drinks and hors d'ouvres. The apartment is bright and friendly, just like Vera! The beds are fabulous and everything is sparkling clean. Breakfast is really a treat as Vera is a professional baker so if you love chocolate croissants (or plain) hit the request button NOW! After she found out I am gluten free she found some delicious gluten free bread just for me. The area is quiet and close to the tram so you can get to the center very easily. The Vondepark(sp?) is very close and wonderful. We enjoyed our visit and would return in a heartbeat.