Myself and my partner chose to stay at this lovely looking apartment on the top floor of a quaint townhouse in Amsterdam due to the great location and stylish interior decor, outside seating area and convenience for one night on Sunday 23rd - 24th October.
Unfortunately to our dismay, the experience took a turn for the worse, when we awoke to discover that a piece of food (a Bôrek roll in my partners bag) had been partially eaten by some form of rodent or creature from directly inside my partners open rucksack whilst we were asleep in the property.
Upon discovering this, I made the host aware to resolve this situation privately due to the health concerns and bad taste this left after our lovely stay in Amsterdam - sadly the host decided to rudely accost me as looking for compensation.
After making the host aware of the situation of a severe Health and Safety concern and violation, so that she could investigate and address this issue privately, the course of action taken was to accuse us of lying.
Naturally, with photographic evidence and swift action, I have taken this up with AirBnB directly since to deal with this matter officially, having raised an official complaint to the Safety team to which is being addressed currently.
I have never experienced this level of distrust using AirBnb to stay in what was advertised as a lovely property, and for my efforts to make them aware of the issue to be met with contempt.
This matter is currently being investigated by the Safety team, so I would highly recommend looking for different accommodation.
Location was convenient, the street and neighbours are very nice. Amsterdam is wonderful.