Although we didn't interact much with Jacob his son Michael was there to let us in (he even stayed up late since my flight into Amsterdam was delayed one hour!) Michael was wonderful, very easy to communicate with and fast to respond to our requests. The location of the listing is perfect. It's a 5-10 minute walk to the Rijksmuseum and Van Gogh Museum and a short walk (20-25 minutes) to a variety of other great neighborhoods (Jordaan, De Pijp). It was also so nice to have a washer and dryer-we must have done 3 loads of laundry!!