The heat did not work in our room. When we called the front desk a staff member came up to check the thermostat. He confirmed it wasn’t working and it was much warmer in the hallway than the room. He told us he was going downstairs to get someone, but never came back. We froze the entire night and couldn’t sleep. It was even worse when we took our showers and the water didn’t get super hot nor did the spout put out much water. The location and cleanliness of the room was good. The bed was super comfy especially for a twin thinner mattress. Just be sure to bring towels and check if the heat and air work as soon as you enter the room.