This was my first time using Airbnb, and I will definitely use it again after this experience, thanks to Dinos! I initially chose this apartment based on a few factors: location, owner reviews & ratings, price, size, and pictures. The location was perfect, it was an easy 15 minute walk (carrying luggage) from the central train station, and was close enough to the tourist attractions and local bars and restaurants. The apartment is situated near a quiet canal with a park in the back, which kept the surrounding areas quiet at night. One caveat I would say is that the apartment is located on the 4th floor and the only way up is through a narrow and steep staircase; be careful when climbing up with the luggage. Dinos was nice enough to offer a hand when we arrived because our bags were so heavy.

One of the main reasons I chose this apartment was the owner, Dinos' reviews and ratings. I was confident he would be a great host from his reviews, and I agree 100%. Something I have to say in invaluable about Dinos is his customer service and ability to stay in contact and answer my questions in a timely manner since the moment I booked the apartment and arrived - a span of about 3 months. Whenever I had a question, Dinos would respond within 24 hours, most times within 12 hours, and sometimes literally within an hour. He did such a great job with communication, from the moment I booked the apartment, until after I left.

The apartment itself was awesome, I was very impressed with the overall cleanliness when we arrived, and the setup. It looked exactly what I had imagined as on the pictures. The bathroom was a little small for 4 people, but we made it work! Dinos did an incredible job stocking the apartment with necessities. He even gave us some Stroopwafel (a delicious dessert in the Netherlands), and a bottle of wine. He also had clean towels, clean sheets, shampoo and other shower supplies, and even food in the fridge (including some Heineken). The price was absolutely fair and market rate.

Thank you from your friends in San Francisco! Thanks so much for letting us use your apartment, we had a fantastic experience! I would recommend your apartment in a heartbeat, and plan on using it again the next time I visit Amsterdam.