Shawna was very kind when we arrived and immediately made us feel welcome. Our room was very clean and Shawna was welcoming even though we arrived a little bit early. The room was always accessible, even though we had to go through the house to reach it. Everyone in our group loved the room, even though it was one room all four of us fit comfortably. The location is also great. The room is right near the canals and very close to a lot of great restaurants and other attractions in the city of Amsterdam. It was the perfect place to stay.