Nicolet was excellent with communication and her friend was there as agreed on time to let us in. The place was warm clean, spacious and well equipped. Tea and coffee provided.
It is ideally located, I went with my 15 year old and we were out all day, everything 10 minutes walk. Nicolet was there to offer any help by messaging and one evening was very nice when my son left the key in the door and we had to apologise!
My only advice for future guests, if you are a light sleeper, take earplugs as I was quite disturbed by the noise of the electronic water pump which felt like it was housed by the recess..the bed I slept in :(