Though Herman wasn't there to greet us, his friend Rose was at the apartment when we arrived. She was very friendly and welcoming. She showed us around and gave me her phone number in case anything came up. The apartment was just as described and very comfortable. We had the use of the up-to-date kitchen and a wonderful Nespresso machine, like the one I have at home. I only wish it had been a little warmer outside (we were there in October) so we could have had our coffee out in the little garden. We were able to easily get into town on the tram. It was delightful to be there on a Monday morning to see a slice of Amsterdam life - the children going to school and the adults hurrying off to work, just as if we lived in the neighborhood.