We arrived earlier by about 30 mins before 2pm and asked to drop off our luggage first. Simon was obliging and we came to the apartment at 1:40pm. Unfortunately because of this “early” check in, many items were missed. We left to explore the city. To our horror, when we returned at 7pm, we found that the apartment was missing basic amenities, like toilet paper! Dishes were dirty (cleaner stacked the dishwasher to the brim and it can’t wash), no bath amenities, no coffee, washing machine and dryer were not cleared of the left over linen debris/ water, sacks of laundry were just strewn on the entrance floor etc. Fortunately for us, even though it was semi lockdown in Amsterdam, the supermarket was still open for us to buy things. Would be a disaster if we had arrived back to the apartment after 8pm! Be warned of a very steep flight of steps as well into the living/first bed room and another up to the second room. Simon was very kind to helped us with our luggage on the first day and on the day that we are leaving, got someone else to come and help us again. That was much appreciated! As it is in the middle of the old city center, taxis can’t come into the road so do budget for time to walk to the pick up point. Even if it is before 12pm as the host had told us. All in all, the house has great potential if only the cleanliness can be improved. Would probably be better for a party of young men than for family / ladies