Michel is very friendly and helpful. We walked everywhere in Amsterdam with ease from this AirBnB and that was wonderful. It was stuffy in the AirBnB, as you couldn't open the window or leave the door open, but I believe Michel is working on these issues. The bed is very comfortable, but could use a couple extra pillows to make it a bit more cozy. Overall, if looking for a clean AirBnB with friendly host and great location, stay here.