Gina is so sweet. The reviews don't lie, she is fantastic. The moment we walked in she greeted us and showed us around. She had everything on hand like maps, activities, and brochures for our stay, as well as a stocked fridge. My friend was not feeling well one of the nights and Gina was so great to us. She helped us and really cared for us. Not only were the beds comfy, great amenities, Gina was simply the best. If we return to Amsterdam, we will be staying with Gina!!