This review is different than most on Airbnb, it is a reflection on the family, Marli and Gabriel. They are such kind, gracious, intelligent, articulate and amazing people with excellent integrity. We had booked this property to stay after a river cruise. Two days before our arrival, the water pump in the historic building broke. Of course we could not stay, but rather than leave us to fend for ourselves in a over-booked city, Marli and Gabriel offered an alternative option to stay in their beautiful home connected to their bed an breakfast or to cancel the booking. Gabriel picked us up and took us to their home providing valuable information and directions. Marli, gave us excellent advice on using the tram as well as a map. They provided a nice breakfast and best of all, we had amazing conversations to better understand their culture, politics and learn about each other's families. In short, they demonstrated responsibility to fulfill their booking and strong integrity to take care of strangers. They helped us make the best of a difficult situation. In reflecting on the circumstances, it provided a great cultural opportunity for us.
We had some difficulty communicating, mostly on our part, because of the poor Wi-Fi on the ship. Even though I had purchased a sim card in Budapest, it did not work well in Germany/Netherlands and we were touring during the day. My recommendation to fellow travelers is to be sure you have a strong/reliable option with a back-up plan to communicate with your host. In the future, I think we will do an international data plan rather than using a sim card.
We would give & Family a 10 rating if we could and hope to stay with them in the future.