Edith was very friendly and welcoming. Offered us a tea/coffee on check in. The location was great as we could easily walk everywhere. Although this is a private room you are at the top of the complex (not inside someone's apartment) so it was very private. Was great to have a fridge and tea & coffee facilities. There are a lot of stairs to get to the room but this seems typical for Amsterdam and was not a problem. Would highly recommend to those visiting Amsterdam!