This place is AMAZING!! Simona is responsive, helpful and knowledgeable. She was there to greet me at check in to show me around and was available via text if I needed anything. (And checked in halfway through my two night stay to see how things were going!) The room is clean + beautiful and the location is prime + safe! It was close to public transportation and great tourist/neighborhood spots but still quiet and residential, which is refreshing as a tourist. This was my first time in Amsterdam and I was solo - and this was a perfect spot for both. 10/10 would stay again!