Gerard was very welcoming. He accommodated out check in and check out timing. He even helped us call a taxi to the airport when we checked out. The place is very conveniently located with supermarkets and pharmacies just within 2minutes walk. It is also very near Niewmarket and Dam Square, about 15 minutes walk leisurely. There are restaurants nearby and also a metro if you need one. The room is huge with a lot of space to pack our luggages. There is a coffee maker, kettle and hairdryer. The place also have privacy as you have your own entrance and key. The bed was comfortable, we had good rest both nights. Overall, it was a pleasant experience and I would definitely book this place again if I visit Amsterdam again. Thank you!