Marielle met us with the key and talked a bit. The neighborhood is quiet and charming. Very convenient to the bus stop for the airport and easy walking to all the Amsterdam museums, etc. The flat was perfect although the "stairway to heaven" was daunting. (We were warned). We had everything we needed; the beds were comfortable, coffee and tea available, Wifi, brochures, etc. and Marielle was available by phone to answer any questions we had. I would not hesitate to recommend it to anyone.