Very disappointed with my stay here, upon arrival to the apartment at the check in time host weren’t there and we wasnt given any instructions on how to enter, we tried to call multiple times but kept getting cut off.
Eventually got in touch with host and He instructed us on how to enter. When we got into the apartment it was a complete mess from the previous guests and had not been cleaned at all. We then tried to contact the host again and this time it also took a while, eventually they messaged and said they’d send cleaner the cleaner took nearly 2 hours to arrive but they did refund my cleaning fee.
After cleaner everything was okay and as described but when we turned the sofa bed back to a sofa we found a questionable red stains on the mattress topper that had supposedly been changed.
Also we was given no instructions on what to do with the keys when checking out, host was unreachable and did not reply to messages for over an hour, had to continually call to get through.
Overall a bad experience