Didn't get to meet David, but response time was prompt.
We had to climb 1 flight of stairs to the accommodation. So if you have lots of luggage it might be a bit of a challenge.
But the place was lovely and cosy, with basic amenities. Very near Central Station (5min walk), with lots of food places around the area.
They came in to clear the rubbish bins on a regular basis, which was very thoughtful.
We had a very pleasant stay! =)