There was some miscommunication on our arrival time which caused our room to not be ready. Ruud was very apologetic, provided us with beer/ wine and made a generous offer to buy us dinner. The flat is nicely decorated and looks exactly like the photos. The sleeping quarters were perfect as I slept in the loft and my male friend slept in the comfortable fold out couch/bed. The toilet and shower are together but was easily manageable and seperate from the sleeping/living room. Plenty of coffee and tea were provided. The kitchenette is perfect for a quick snack or breakfast. The small refrigerator was also a plus to.place the wonderful Gouda cheese we bought. The location is very close/walkable to the museums and Heineken brewery. The tram is a few short steps from the flat. There are many small cafes/restaurants and bars also within walking distance. Ruud was helpful with information and provided many pamphlets for our stay. He really went above and beyond to make our stay a pleasant experience. Thank you Ruud!!! I would definitely recommend your flat to my friends and fellow travelers.