On arriving at airport at 6.55 pm I received a text asking us to be there at 7.30 as she was going out . So we ended up having to pay for taxi in order to arrive in time. Rosie met us told us she was going out and showed us to room up yet another steep flight of stairs. We were told the strict house rules pay for breakages no cooking etc. although I am 67 years old it felt like I was back at school. We were told breakfast would be served around 9.00 am and she would knock to let us know it was ready. She left and I noticed kettle but no cups etc. I asked her husband for some and he said he would sort but we never got any. Sat in room 1st morning at 9.00 waiting for knock which didnt come till 9.45 greeted by Rosie in her dressing gown. Thought breakfast looked good on website but all we were offered were a couple slices of bread and a coffee. She left straight away to go to doctors. After that we never bothered with breakfast again. My main complaint would be that we understood it was a private bathroom but it was not it was communal and with a toilet that sounded like a jet engine going off. Just one towel each no hand towels I could go on but my wife and I did love Amsterdam and found some lovely places to eat but I think we will be going back to staying at hotels on our visits abroad as we think they are much better value for money.