So this place was so lovely we had no idea what to expect and it not only met but exceeded expectations! We found that Marcel was the perfect level of giving you your own space but was also readily available whenever you needed. The bikes was a small hiccup yes but like I said it was so cold we were actually better off on the trams and buses! It was easy to get around and Marcel had left a file full of broken down information of how to get around and recommended places, I don't feel like we could of been more prepared in many other places! Also the terrace was a great addition. Would highly recommend this place and Marcel it's everything you need, plus there's a bagel place round the corner that's incredible!!