We stayed here for one night during a quick weekend trip to CDMX. The place was extremely clean, and the hosts did an amazing job of clearly communicating before, during, and after the trip.
This place is wonderfully located and security at the front desk was always available to answer any questions we had.
My only drawback had nothing to do with our place or the hosts, but someone staying above us started moving furniture around at 4:00 am, and someone either next door above us started playing what sounded like drums very loudly around the same time.
Overall, this was a great place for a great value, centrally located in a very walkable area. Hopefully, our experience with the noise was a one-off.