Alex y May are great. They are very accommodating and quick to respond to questions or concerns. On the first night I had some issues with the wifi and it was resolved very quickly. Overall the place is great near a busy avenue, so there is a lot to do walking distance from the outside door. The apartment was great, fully furnished, clean, and very welcoming and homey. There is also a place called casa merlín next to the apartment on the first floor that can hold your bags for a small fee after you checkout or check in. Being near a busy avenue, i did hear cars and people passing by, but i had no trouble falling asleep and feeling safe. If I am ever in Mexico city again, i’ll be sure to see if this spot is available.