This was not what we were expecting at all. There were no problems checking-in since the doorman had our key, but the first issue we encountered and which wasn't fixed completely until 3 days later, was that the two toilets did not work/flush! Neither hosts were immediately available since they travel a lot. They don't have someone in Mexico City who can attend to any issues if they are both away. Our children got sick because the rooms were extremely cold (colder inside than outside). We tried to make soup and the blender didn't work. Netflix didn't always work and we had two whole days without power. There was a strong odor coming from the next door neighbors apartment, which was impossible to avoid since the laundry room had a window that wouldn't shut (which is one of the reasons it was so cold). There were no supermarkets close-by and it was very difficult to find food to cook. Although it is a new apartment, there was mold in the shower curtains and the double bed mattress was dirty. The only good aspect of our stay was the fact that it was located in a quiet street and easy to get around. My children, husband and I would not recommend this location.