I want to thank the Hernando for accommodating our request to stay at his apartment after our other Airbnb apartment was cancelled last minute! The place was more expensive than our previously reserved one but it was one of the few choices that we had at that moment (right before boarding our flight) and he was willing to get the cleaning arranged for that same day and to receive us and was very responsive during all of our stay. The location is very convenient, in the heart of Roma Norte and close to many amenities in the area. As I mentioned Hernando, I am dissapointed of Airbnb as a platform because we were charged for BOTH reservations right away, even when the cancellation came from the other host, we had to go through a bunch of loops to get to talk to someone in order to open an urgent support ticket and even then I was reimbursed for a portion of what I payed originally, the rest I think it is counting as credit for a future stay and I was given a coupon for about 10% of what I paid, also for a future stay, which falls waaaay too short of what I would expect from a solid platform as airbnb, I am considering leaving the platform for good.