Ilse was very welcoming, we had arrived in Mexico City from Australia after a very long flight not speaking Spanish and her guidance was fantastic. Ilse provided a list of places to eat and drink around the property by price range that was a great starting point! Especially Ricos Quesadillas (yum!) We loved Roma, very trendy, safe neighbourhood that is easy to get too and from. Friendly neighbours as well. Loved our stay in Mexico City!