We had a great time here. Communication was good, right from booking. We didn't really need to ask about anything, as we had friends in the area but the one question I did ask was answered quickly.
The room we were in was clean but the kitchen was rather messy -always a problem with a shared kitchen- but it was cleaned.
The apartment is in a good area. There is a lovely shopping centre about 10 minutes walk away and a metro station about the same distance so we found it very easy to get around. There are plenty of restaurants in the shopping centre but also some lovely ones that we tried in the streets by the apartment.
The only real negative was the traffic noise, though I knew about that before we booked. If you are used to a rural or quiet location, bring ear plugs!