My stay in Loft 13 for my week in CDMX was great. I flew in super late and was greeted by security. I traveled alone and felt extremely safe in the building and neighborhood. Jamil is super responsive and kind. She answered many of questions (there were a lot) and had staff assist me right away. The bedroom had a flat screen w/ Netflix which was nice when I just wanted to have a night in. They have a gym as well. I felt like I was at home the entire time! I would definitely stay here again.