The entire experience at Casa Veracruz with Teri and Paul from booking, planning, arrival, the stay and check out was absolutely fantastic! Once the reservation is confirmed, the hosts send a totally comprehensive guide to Mexico City and the Condesa neighborhood. The first thing I thought when I scanned the guide was, wow, I need to plan another trip already! We found a lot of the recommendations in the guide helpful and it became something we used throughout our stay. Not only that, Teri was very available for advice and answering little to big questions when we needed.
A few special notes*

*Help with planning* A few days before our trip Teri sent an email about checking in and offered their driver service is we wanted to go to the Aztec Teotihuacan pyramids for a safe, reliable transportation at a flat rate. We jumped on that and it was the best decision! Our driver, Mauricio, arrived right when we scheduled, his car was spotless and he got us there and offered advice when we asked, but really just was there to pick us up wherever we wanted. He was so sweet and friendly! The best part was afterward, Mauricio recommended an authentic Mexican restaurant close to the pyramids that was nestled inside of a cave. We were sort of on the fence as we were eager to get back to the city on the first day of our trip, but we decided to go and upon entering, looking down into the cave to see this beautiful, colorful dining room set up with Aztec music playing and candles sprinkled all upon the walls, our breath was taken away as it was like nothing we could have ever expected!
*The space* The space is so chic! I absolutely love the decor with the cowhide rugs, colorful velvet and gold accents, and spotless simplicity. The kitchen was stocked with essentials and there is a top-notch coffee maker that grinds the beans right before the coffee is brewed! Perfect! It is small but bigger than you’d get in a hotel room and the perfect size for two people. There is an unadvertised little balcony that is also very sweet!
*Warm welcome and communication* The welcome house cocktail was such a thoughtful special touch that Teri and Paul added to the experience at Casa Veracruz! They had a pre-mixed cocktail that you just added lime juice and ice, shake it up, pour it out and enjoy! It was so fun and delicious! Beyond that, Teri did most of the communicating and she was just such a sweet, friendly, helpful host! Never left us hanging and made sure we knew everything we needed to know about the apartment and the stay. Very on top of everything!
*The area* The location of the apartment is right next to the Bosque de Chapultepec so you can wander over there and explore, additionally the neighborhood, La Condesa is sprinkled with awesome restaurants, bars, cafes and lush with tree-lined streets and parks galore. The surrounding neighborhoods are just as quaint! Hipódromo, Roma Norte and Roma Sur are all places we found absolutely incredible! Countless are the restaurants, bars, cafes, bakeries, markets, etc.! I could wander around forever!