Pros:
Beautiful apartment.
Friendly doormen and building staff.
Lovely and safe neighborhood.
Cons:
The apartment lost electricity for 12+ hours.
Communication surrounding this issue was poor - we had to reach out for updates throughout the day and ultimately demand a solution (at 11pm) after being told power would be back at the end of the day.
We were on a working holiday and this impacted our ability to work (lack of wifi, inability to charge devices, no lights).
Unfortunately, communication regarding the resolution was also poor as we had to move to another apartment but then had to move back to our original apartment 2 days later for another guest to check in. We were not informed of this beforehand and were asked to move while on an all day tour outside of Mexico City having to rush back to the apartment to move for the 2nd time during our stay.
Overall, it’s a great apartment however this experience was quite inconvenient and didn’t meet expectations for the price paid.