Susana made us feel welcome from the moment we arrived. She greeted us with instructions and tips on getting the most out of our stay. The house was fantastic for our group of 5, although renters should be aware that only one bed is in a bedroom while the other is in a lofted space open to the living room. (this is pretty obvious from the pictures). Susana was very accommodating, and asked us to contact her should we need anything. Our flight left Mexico city in the early evening and she allowed us to keep our bags in the home until we left for the airport which was a big weight off our shoulders as it would have been a hassle to have a productive day if we had to worry about storing our bags elsewhere. Finally, the location was perfect. It is very centrally located close to La Condesa which is an upscale neighborhood and also close to food, groceries and transportation. Oh, one more thing. the internet was really fast, which was much appreciated.