Rocio responded very quickly to my questions, and was polite. She very kindly allowed me to check-out 30 minutes beyond her already late (compared to other airbnb properties) check-out time. The loft is well located, and the staff are friendly. The blinds need replacing (they are badly discoloured) and, sadly, the pool was closed over the winter, which Rocio did not tell me about. I had asked about the pool, and it was one of the reasons for booking it. Thankfully, it was only a short stay. The gym is, however, open year round. She provides a fan, which you will probably need to use. The apartment is well-equipped, and the shower is very hot. Other than the issue with the pool, quite a pleasant stay. And Rocio seems like a nice person.