This Airbnb is beautiful and close to (10-20 min taxi ride) most attractions in CDMX. The space is unique and has a relaxing vibe. During our stay, we had a couple issues which led to our lower review. 1) Check in was not clear and it was confusing. When we arrived to the apartment complex, we did not know how to get buzzed into the building. When we were buzzed in by security desk we explained that we were staying in the Airbnb penthouse and they did not seem to expect us. 2) We never received a key for the Airbnb, which was open when we arrived. After multiple follow up messages via Airbnb and conversations with the security guard, we received a key on our last day there and it did not work (to either lock or open the door). 3) The Airbnb was not dirty but it was also not the cleanest. There was some left over garbage, water bottles, and cleaning clothes. 4) The communication with the Airbnb hosts was difficult as they did not follow up when we had questions/issues regarding the key. The security desk staff was always lovely and easy to work with when we had issues. Overall, the Airbnb has great potential if the logistical matters can be worked out.