I was super excited about this find. The location is great and Andres and Francisco were quick in their communication and offered suggestions for my trip.
You can't check in until 4pm and there was no flexibility here, even to drop my bags early. My flight arrived at 7am, so it was inconvenient for me to drag them around all day until I could check in.
When I arrive the place was very clean, access instructions were clear and there were instructions for all amenities.
There was no hot water that night, so I went straight to bed and requested instructions for the shower. The next morning I had a long list of steps to take to get hot water, followed them exactly and still nothing. I was in town for work, so a shower was most definitely required.
I woke up with ant bites ALL over my legs. There were ant throughout the entire apartment, which didn't bother me when I arrived. I did bother me when I woke up to my legs covered in bites.
When I reached out to the owners about these issues, the were quick to try and help via messaging, but when I told them I would be checking in to another location and asked for my money back for the nights I wasn't staying, they were much less eager to help.
This place was definitely a disappointment for me, mainly due to the reaction of the owners when I politely tried to discuss the issues with the apartment.