The apartment was not cleaned from the previous guest. The sheets were slept in and had hair and eyelashes on the pillows (she clearly lied when i complained and she said she changed the sheets herself), the trash was not taken out, there were used coffee cups on the coffee table, the sink in the bathroom was dirty, there was an eye makeup remover pad in the bathroom, dirt by the doorway, etc. I have pictures to go with all of this. I had to find a hotel at 10:00pm after a day of traveling.