Luis and Leo were both very nice. There are chihuahuas at the house that mostly stay outside, which they say in their profile, there are also birds. My friend and I had been traveling for a week and found their place to be a nice place to stay for a night and found Golden Girls dvds in English, which was a nice surprise. It is a room in a house with many shared spaces and a roof area for hanging out. They were helpful in trying to link up to give us keys with our busy traveling schedule.