I needed a place to stay for a night and Gustavo was super fast to respond. In less than an hour or so I was at the place, spot clean, cute and comfortable. His assistant Joha is very kind and ready to help and answer any question. I love the location, in the safe Polanco area with walking distance to restaurants and supermarkets. The guy at the lobby was super nice and they all went out of their way helping me with my backpack when I told them I recently had surgery. The only downside is a construction nearby, and they can be noisy, but they are done early in the evening so If noise during the day is not an issue, it’s the perfect place for you. Also WiFi is a bit slow but does the job. Overall is a nice place and the service is great :) thanks!