The apartment is very nice and the building has great amenities. However, the checkin process was very unclear. There is no checkin time listed in the house rules section on the Airbnb page after you complete the booking. I sent a message to the host to see what time checkin was and he never responded which led us to show up at noon. The security desk wasn't expecting us and I had to call the host for him to speak with the security desk. After we were sent up to the apartment we found that it hadn't been cleaned, which wasn't the best experience. After it was cleaned it was an overall good experience.