Upon arrival Alejandra was great at communicating about check-in. The place looked a little dusty, but my boyfriend and I were exhausted from traveling that we crashed. We woke up a few hours later and when I woke up I saw a huge cockroach running from kitchen to bathroom!! I wrote a message that night and in the morning Alejandra said she would get the place fumigated and the the apartment deep cleaned and apologized. She said the ladies come from 9am-5pm so we left at 2:30pm and let her know so they could come. 2 hours later she responded saying that it’s too late and they will come tomorrow. That evening we found two new cockroaches and killed them all. At this point we didn’t feel comfortable staying and she suggested another apartment that was clean in the same building and has been deep cleaned and fumigated. That morning we moved apartments and guess what we found at night... cockroaches again. Also when the ladies comes to clean the first apartment on the third day, they didn’t see one of the cockroaches that we killed on the floor and was at the same spot we killed it and this was after the “deep cleaning” they were supposed to do.. I’m truly disappointed and I hope they are able to make this nice space more clean and pest free before having more guests arrive. It’s a shame because the location and place are a beauty.