January 2020,
I will try to be objective, I do not enjoy leaving a bad review, however I feel it is my responsibility to warn other people (and alert the owner) of what you will encounter at this particular Airbnb. After this experience, I learned how deceitful pictures and reviews can be. My sister and I had to run our of the apartment after taking one look at the pillows, sheets, bathroom... the place had clearly been just made to seem it was clean. The pillows almost made me sick to my stomach after my gut told me to look underneath the pillowcases! I cringed and looked at the mattress under the sheets. The shower had hairs, the kitchen had some sort of white droppings on the floor, the living room carpet was filthy, remote control was sticky, everything was clearly given the minimum quick "tidy up" for the next victim... We decided to take photos to document and went to look for a hotel at night, super tired (thankfully ended at the Hyatt Regency, worth every penny especially after this). After sending a WhatsApp to the person who met us (late) at the place, it turns out she was "just the greeter" and that the overall apartment maintenance was done by a company "keybnb", I guess hired by the owner. I demanded a refund and to talk to the owner but was told they could not give me his information. After some back and forth I was able to get a partial refund only, which is at least something, I suppose. Always check your pillows, mattresses, shower etc! The location was the only good thing, although the building itself was very old. Mexico City is a beautiful place, don't allow a bad experience with your accommodations ruin your stay. I truly recommend considering a different place.