1. When checking in, the front desk clerk reported not having my information. I had to call the host in order to be able to proceed with checking in.
2. The clerk didn't give me a key card as he stated he wasn't instructed to even after speaking to the host. So, I had to call the host.
3. The host was NOT clear as to how the front door locks in which I accidentally locked myself out of the Apt. The front desk clerk did NOT have a key to the Apt. I had to call the host.
4. There was hair EVERYWHERE on the bed. On the flat sheet, quilt AND comforter. There were stains on the flat sheet. Stains were on the pillow cases. There was hair and crumbs in the corners of the bed. The mattress protector is disgusting. There's a huge yellow stain spot on it.
5. The wifi is horrible. At around 8pm my connection constantly kept dropping.
6. The shower temperature is either scolding hot or freezing cold. It turned off a few times then turned back on. I had to wait a minute or so before it get back hot.
7. The neighbour's are very noisy although they quite down around 11pm.
8. You can hear the street vendors early in the morning screaming.
9. When I asked the host for clean sheets, I was told I had to pay FIVE HUNDRED PESOS and she proceeded to list cleaning services I did not request. I've NEVER been asked to pay extra for anything let alone clean sheets. This should be advertised prior to booking!
10. The host needs to do a better job with communicating everything abour their place as people from around the world travel to Mexico and not everyone speak/read Spanish.
For these reasons, I cannot recommend this host. My experience wasn't pleasant.