Albert was amazing! The place is clean and easy to access, close to so much!! We wish we had more time to explore the area. Albert was proactive in communication and worked to accommodate our check in. We experienced multiple travel delays which got us to Mexico City a day late and he offered us a refund for one night, which was way above and beyond what we expected. Went to Aztec Stadium for a game and he helped us arrange a private driver to get us home safely. Will definitely stay again!!