The Airbnb was in a great location and was clean. However the hot water was broken during our entire stay, so we were forced to shower in freezing cold water for 5 days. Communication was shotty, as it sometimes took up to a couple hours to get a reply from the hosts. This was frustrating as we wanted to coordinate for maintenance to come as soon as possible. Also the plumbing made really loud noises that woke us up in the middle of the night. One of the nights, the bathroom reeked all night and there was nothing we could do to get the smell out besides try and air it out.
And at end of it all, the hosts refused to provide us with any refunds for these major inconveniences. We wanted to enjoy our stay, but the hosts not ensuring that we were taken care of was truly disappointing.