The place is clean and pretty. I appreciated the vibe. It looks the same as photos. The neighborhood is fantastic. It’s quiet. The laundry facilities are great!
The doormen do a nice job of handling deliveries, and were mostly great. However, one night a creepy doorman, who I had only seen this one time during my month stay, tried to follow me, even after I asked him to stop. He was very weird and uncomfortable. I had to get a little assertive with him. However, I never saw him again so maybe he was just a temp or was not asked to return.
The communication could be improved…
1) The check-in person sent me to a room with the key for another guest, so I opened the door and I barged in on another guest sleeping late at night. After apologizing to the other guest for waking them up and scaring them from their bed, I had to bring all my stuff back down stairs and get the right room and key. That really wasn’t the best first impression, especially late at night after a long day of traveling.
2) I was never advised about the internet login and had to ask around. That should have been provided.
3) I was working on the roof when another guest came and kicked me off and said he had it reserved. Reserving the roof, was never explained or conveyed. Amenities, such as the roof, were supposed to be included. And the guest wasn’t very polite about it when he told me I had to leave.
I think a lot of these issues could have been resolved with better communication.
The room is pretty dark, and the bathroom and shower are too dark to operate. I had to buy a lamp just to be able to shower in the bathroom. They did bring me a lamp for the rest of the space, which helped. They also brought me a fan, which I really appreciated.
The kettle did not work.
The shower shelf broke on one of my first days and was never fixed. This made showering very inconvenient for the remainder of my month long stay.
With better communication, more light (such as a few lamps), and all things working properly, I’d have said it was a good value for the price. But based on this, I didn’t think it was the best value for what I paid.