It is just like what the listing states, "five star hotel" experience. Location is safe and walkable. Walking distance to lots of restaurants and Walmart grocery store. Very convenient! They have front-desk staff 24 hours, very friendly. I asked them for extra water bottles, paper towels, coffee cup, they delivered to my room for free. You can ask them to clean the room every day or any day you like, and it is free (tips are welcome). Definitely recommend this as a safe, convenient, comfortable place for your stay in Mexico City!