The apartment was good. Two and a half bathrooms, two large bedrooms, and a separate living dining and kitchen area. The main issue, and the reason for the lower rating was that it was really cold. I was there in December and the apartment would become very chilly in the evenings, and in the mornings. There is no central heating and after three days we were supplied one portable heater for the full apartment. On the very positive side, Patricia, who was the Kunun person responsible for responding to the various chats was super responsive. However, for whatever reason the heater supplied took three days to get to the apartment which to be honest I was not sure why it took such a long time when I made clear to them that we were really not comfortable in the cold apartment. Location is great, it’s part of the mall. It is located on the famous Reforma Avenue and a very short taxi drive to historical center and many museums in the city.