Lu was very helpful, meeting us at the apartment and letting us check-in very early in the morning. She also gave us lots of helpful tips. The apartment was extrememly spatious, clean and stylish. The location very convenient for the city and public transport. Being so central there was lots of noise from the street. Unfortunately, the water pump and boiler both broke when we were there. Lu did her best to fix it for us but we had to use the facilities in the next door apartment for most of the time.