I spent a couple weeks doing research for my vacation rental and chose Nayelli's 5th floor apartment because it had plenty of natural light, was far from street noise, and had a comfortable looking living room with the small balcony and view of Chapultepec Castle. The only communication I had from Nayelli was a query about my arrival so she could meet me to hand off keys. After a long day of travel, Nayelli showed me to a unit on the 2nd floor. She lied to me and claimed that there was work in the other apartment for the duration of my stay. She asked to keep this change to my reservation out of the Airbnb system. She insisted this apartment was equal to the other . I found out pretty quickly that there was another renter in the apartment I had paid for 3 months earlier and that the 2nd floor apartment was not really as pleasant as the 5th floor apartment. AirBnb was very helpful in sorting out the issue with the alteration to my reservation - please be sure to check in with AirBnb as soon as any host proposes changing your reservation. This review is for the 2nd floor apartment (or primer piso/1st floor outside the US). The bed was super comfortable but it was challenging to get quality sleep because of noise from the buses stopping outside the window at the stop sign with their motors running for 10-15 minutes. It was impossible to sleep past 5:30 or 6, even on Christmas day. I suspect that the bedroom of the apartment on the 5th floor was a bit quieter since it was farther from the street. During the day, the 2nd floor apartment is like a cave. It's very dark and has almost no natural light. It's not pleasant to relax and read or spend time there in the day. The floors were pretty dirty as I discovered when I walked around one morning in my socks and they turned black in less than an hour. The toilet is missing a lid on the tank and I had to reach in to push the button to flush the toilet. The new hot water tank may need adjustment because even on maximum, the water was barely warm enough for a shower and never hot. The kitchen was lacking in a number of amenities -- there was no cookware to boil water, and three very old fry pans with flaking Teflon. Nayelli did take care of this right away and provided some dish cloths, a new set of 3 pans and some wine glasses. There is a small washing machine but it requires a lot of effort to use -- a slow hose has to be used to fill it, and it isn't very effective (there's a drop-off laundry nearby on Puebla or Sinaloa). Overall, the apartment on the 2nd floor needs a lot of work: there were numerous patches on the walls, the woodwork was dirty,...