They’re very easy to communicate with and the place was great and very conveniently located. The room only had shampoo, not soap and all for the shower, but we had brought our own so it wasn’t a big deal. Also it’s one room in an apartment. It has its own hot plate and microwave and bathroom, but it also has a shared living room outside. Again, we didn’t mind at all, we just didn’t realize that was the set up before getting there!