Great location but disappointed stay.
I would have to say the host is very helpful in general- Isabel offered longer luggage storage till4pm, very lovely-but if everything was good, she didn’t have to be helpful and apologise all the time.
To be fair, we have an additional friend staying with us and I paid the additional fee immediately after I got the bill, however, we never got the breakdown for this additional cost and the so-called additional resource was doubtful. For the first night, there was NO HOT WATER for the first night and we didn’t get the additional towels for my friend on the third day. Additionally, my friend and I got differently levels of rash after sitting or sleeping on the sofa bed. More importantly, while the host has a team of 5 members and I believe there are more than one of them can speaking English, along the whole way, we could only talk to a team member who understood NO English. A lot of time was consumed and some misunderstandings happened. I know the host was sorry about every misfortune happened on us but there was definitely something that the host could have done better.