Cesar was very polite and was very responsive with the check- in.
We requested an extra towel and he was able to accommodate. The towels unfortunately were old warn and had a a smell to them.
Pictures were very misleading and the check out was a nightmare.
I asked were to leave the keys to the unit at the time of check out.
We were instructed to leave them on the table in the unit.
It wasn’t until we closed the door that we received a msg from Cesar reminding us to unlock the gate 1st -
Because the keys to the unit opens and closes the main gate.
It was to late - we couldn’t get back into the unit and we were locked in! Our Uber was waiting for us.
Cesar said he was far away and asked why we didn’t follow instructions.
We had to knock on a few other apartments until someone was kind enough to open the main gate.
Not the best experience