Unfortunately the host was not very communicative and we had several issues with checkin and the rental. After voicing concerns, on the first day I asked to cancel the remaining 13 days we had booked for my father who was traveling to Coyocan to visit family. The host never responded so I asked Airbnb to assist and the refund was granted. I received a not so nice message from the host after the fact and feel I should share our experience here. Checkin was not a good experience for my father. He is nearly 70 years old and when he arrived there was a festival blocking the neighborhood for several blocks. He had to walk his bags from the taxi those several blocks. When he arrived the person at the front desk explained that he needed a code to enter the room. The host never provided a code before checkin. I reached out on Airbnb with a message to which the host never responded. We called and messaged several times on the phone number provided and did not obtain the code for nearly an hour while waiting outside. When the code was obtained the front desk did not allow my cousin to help my father carry his bags up the stairs. Every person entering the building must have an ID on file and approved by the building. Neither the stairs or guest policy were disclosed in the listing. Now my father who is nearly 70 years old with a bad knee must carry his bags up without any help. This was unacceptable. The space is small and crammed, no place for luggage, the street noise is very loud especially during the weekends. The host has since updated their listing disclosing the stairs and the security rules.. so it may be ok for a short stay and someone who doesn't mind steep stairs and an unreasonable guest policy. I wouldn't stay again or recommend..