Overall we enjoyed our stay at Lorenza’s apartment. The location in Polanco was very nice for what we wanted to do in that area. We loved having toks right downstairs for breakfast and coffee in the mornings. The staff of the apartment building are very kind and helpful. The apartment is spacious and clean and very nice overall. A few things for our stay in particular, we saw it said self check in, which is one of the reasons we picked Lorenza’s place because I prefer to just go to the place and enjoy it and not have to rely on someone for getting us in or when we need things. Unfortunately, we found out that it was not self check in as we were 15 minutes from the apartment on our check in day. Lorenza did message asking me to tell her when I landed so she could meet us there to get us in, which definitely caught us off guard and resulted in us having to wait for her to show up and get in our car to get us into the parking garage and then escort us to the reception desk to get a visitor pass and then be let into the apartment itself. It wasn’t a deal breaker, but just was not what we were expecting or hoping for when it says self check in. I read a few reviews about the bed being pretty uncomfortable and I will say, they’re not wrong. The bed is listed as a full or Queen, I can’t remember which, but it’s actually two twin mattresses pushed together. So you have the mattress edges right down the middle of the bed which is not comfortable and the bed is very firm. Only other complaint I have is that it says there is a wager and dryer in the unit and it was all locked up. Lorenza does respond quickly and was willing to come open the closet for us when we needed laundry, but for us personally, we didn’t want to have to ask for things while on our stay. It was a little inconvenient with our plans having to wait for Lorenza to come open it for us so we could do laundry. There was extra towels and toilet paper in there, both of which we were short on for the first week of our stay. Most of these things are small complaints, because overall Lorenza was very kind to us and does respond quickly when you ask something or tell her you need something. It was just more hands on and interaction with the host than we personally were hoping for or what I felt was described in the description of the place. I think next time I will just need to make sure I ask more questions before confirming my stay and that’s on me. If you don’t mind the interaction with the host as I’ve described, then I think Lorenza is a great host for you and her place is very nice and convenient for the location and I do recommend it. Nothing was a downfall in it being a bad experience overall, I just wanted to give some good descriptions of our stay and things we noticed that we weren’t expecting so others have a good chance ti decide for themselves. Again, Lorenza was a great host overall and I think if people choose her place they will enjoy their stay.