A really well and nicely set up apartment in a brilliant location. We'd been travelling for 4 months before arriving at John's place so really appreciated the extra space and natural light to relax in for 3 nights and especially the sound system to have our own music playing.
Our only glitch was a taxi one - a boring story, but detailed here in the hope it may help prevent other travellers having the same problem. We were coming to the apartment from Mexico Norte so pre paid for a secure taxi to the Centro Historico (120 pesos) then got on our way with the taxi driver (simple so far!) who then refused to continue to take us insisting that the apartment was in Pueblo Magdalena as per the address on the listing looked up in google maps, so we them were returned by him back to terminal norte and had to pay to get another taxi for zone nine at 277 pesos. When getting under way with our new taxi driver he also became confused as to the apartment's location, but luckily had his phone (ours was not working with its Nica Sim which didn't help matters!) so could ring John's local helper, Antonio, to get directions and who could confirm our insistence that the apartment was in the centre ( hence we should've only paid the original 120 we insisted on, not a new fare of 277 which we had no means of getting a refund on! ) In trying to make sense of how the confusion arrived we ascertained there are two Calle Heroes 57-4 in Mexico and one actually is in Pueblo Magdalena 10910, so just make sure your driver doesn't get confused with this one.....or just use UBER if you have a working phone like we wish we had!
Luckily we didn't need Antonio beyond this, but he was easily contactable and emphasised his availability if needed. Well worth the stay and effort and the Esperanza cafe and bakery just round the corner was the icing on the cake and helped wash away our frustration at the lost time getting to the apartment in the 1st place! On site staff and those in the cafe below were really helpful with general inquiries and a few practical matters - a great place all round.