we asked if she could be kind enough to let us in a few hours before the check-in hour (3pm) since our plane landed at 10 am and she said no because they had to clean the room, which is ok because that’s understandable, but we got there on time and were asked to wait 20min because they would clean the room, I found that a bit rude since they wouldn’t let us in early so they could have the room ready by 3pm, and still, it wasn’t ready, so nothing got done between 10am and 3pm? If the check in is at 3pm, it needs to be ready at 2:50pm. What if I was too tired to wait outside? or had to get in quick and geat ready for a meeting?
You have to respect people’s time.
Aside from that, the location is great, I loved all the trees outside the window of my room, and the place is decorated in a very simple ethnic style which was enjoyable, the bed very comfy to sleep in 👍🏼