Had a great stay at Casai! Would recommend to anyone who is looking for a central place to stay in Roma Norte with tons within walking distance. Appreciated that there was someone working at the front desk 24/7. Unfortunately we were on the 6th floor and the elevators were not working - would have been nice to know prior to booking a stay on the top floor. Had some complications with the door code at our apartment, but Casai was communicative and helped get the issue resolved within less than an hour.