I could not have had a better experience! We were coming from Taxco and we're running late from our original check in time and they were totally accommodating with us getting in late. The apartment is incredible! Easily a great value in an amazing city. the apartment is in a great area, we felt safe at all times. We also wanted to see the pyramids and Susan really helped us by allowing us to keep our bags there during our day trip. I will definitely stay here again the next time I come back. Thank you to the whole team!