My husband and I stayed at Santiago's place for a week. The apartment was beautiful, clean, well appointed, and centrally located. The apartment doesn't feel like anyone's primary residence, and yet it was clearly designed and decorated with a keen sense of what guests need in order to be comfortable. We slept really well every night: the bed is very comfortable, and the bedroom was amazingly sound-proof despite facing the street. We also loved having two places to lounge and a yoga mat to stretch after long days of walking. Our experience could have been even better with more proactive communication about logistics (check in instructions, cleaning schedule, etc.) but Santiago was very responsive whenever we reached out for clarification or assistance.