We had a good stay. The communication was great. They allowed us to drop off our luggage before check-in time while they were still getting the unit ready. We primarily used it to sleep and the beds were comfortable. We did not make use of the kitchen or dinning table, but it seems like it was fully stocked. This is a 2 bedroom unit with a sofa bed in the TV room, if you are planning on using it please let them know ahead of time so they get it ready. There is no privacy in that room but that was not a problem for us. There is no AC or fans. I did recommend that they provide fans because opening the windows is not very convenient due to privacy and also because the windows don’t have screens and insects flew in and it was very hot. The shower doors were not properly installed, so in case that has not been fixed, slide that bathroom doors slowly to avoid contact with the walls. Some toiletries are available. If you use hair conditioner, bring your own or ask if they now provide it. Location is very convenient, we were able to catch an Uber or walk to different places. We always felt safe in the building and neighborhood.