Héctor and Nat were very responsive and friendly. I appreciate that they let us store our luggage before check-in and after check-out. The location is great and convenient, but during our first night (12/30), the bar downstairs was very loud until 3 am, and you could hear the noise. I'm not sure if it was because the new year was coming up, but this is something to be mindful of in terms of quietness. The hot water also ran out by the time the third person used it. Lastly, it would be great to note in the description that the place is on the fourth floor with no elevators and share clearer written check-in & check-out instructions (and/or provide a key locker). We were slightly confused about how to securely lock the place when we left. Overall great apartment!