Wow, what warm and accommodating hosts! Although we didn't meet in person, the communication was exceptional from the beginning. Our flight landed quite early (6am), and even though check-in wasn't until the afternoon, the hosts had a doorman there to assist us and let us into the room. They went above and beyond what was necessary or expected to accommodate. The room itself was great - clean, spacious, and had a great balcony looking over the city. One thing to note is that the room is next to the elevator, so you do hear it throughout the day/night. It's not terribly loud and didn't bother us at all, but if you are a light sleeper it is something to note!