We loved the condo! Everything was handled like a hotel: check in and check out with friendly staff (try to know a little Spanish or have translate OR the front desk had an awesome app), maid service, great location in Polanco, and theres nothing really negative to say at all. Maybe one little teeny thing could be if its hot outside and youre a cold American (spoiled) sleeper like me ask how to use AC bc i had a lil issue. BUT - for the value and everything else you cannot go wrong in this wonderful condo in beautiful CDMX. Its a city with lovely areas but (my 4th visit) for me, having Polanco as a base is imperative bc its the safest and nicest. Stay here and thank you, Eloy and the staff at the unit!!! Saludos!