Everything was as presented.
Definitely 5-stars, however, a couple things.
Shower: waters goes from hot to cold. Probably due to the size of the water heater. We learned to just lather while the water was cold and then rinse with the hot water. No big deal.
We needed more towels, and I’m sure they would’ve given us more had we asked, but we didn’t. Just ask for extra towels since only 2 are provided.
You also had to reserve an hour slot for pool/gym ahead of time which was odd to us, but we did and had the entire pool to ourselves, so that was a good perk to reserving pool time.
Other than that, great place, amazing location right by the markets in Juárez, fast WiFi, FILTERED WATER was a big plus.
Host was fast in responding. Will definitely book again next time I’m in CDMX.