The appartement is really well located in a safe area, and all of the equipments are really nice (we particularly use the pools, the playing area for the children, and the sports room). Evy is a really nice person and she helped us quickly each time we need her help. The only bad thing I must report is that the appartment is located just above the reception room and we experience one bad saturday during the month we stayed there, especially because we were with 2 kids (3 and 22 months), it was really as noisy as if we were in a club inside the appartment. In a nutshell I think that Evy is really an adorable person and this place is perfect for visiting Mexico city but can be too noisy for a familly. Again thanks Evy we enjoy our stay!