Jose and Nataly were great. Super responsive and in a timely fashion. Their apartment felt extremely safe and check in and out was super easy.
The place was centrally located with great cafes and top restaurants near by. An easy walk to condesa neighborhood too and Ubers are easily accessible everywhere.
We had one hiccup no hot water one night and they had someone out the next morning to check and not an issue since.
They even recommended (upon request) a translator who was amazing as neither of us spoke much Spanish and we wanted to easily get around and learn (Mariana was her name).
It was a beautiful city and everything was updated, clean and comfortable.
Would recommend!