I never write bad reviews but Unfortunately I had a horrible experience with this host. I asked for the self check instructions 2 days prior to my trip because I wouldn’t have internet nor a working phone in Mexico. The host ignored me and kept replying in Spanish even though I told him I don’t speak the language. He then made a joke about me using translator! I landed, found a way to call him but he didn’t reply, so I had to find another hotel last minute, being by myself in MCity, without having a phone.