While the apartment we stayed in was beautiful and clean, it was a bit disappointing that we were forced to move from our original apartment (big, lots of light, outdoor space, laundry) to a much smaller apartment due to losing electricity after one day. Casai was great and helpful in moving us to another location fairly quickly, and it was easy to switch. But we were disappointed that we lost some amenities and were further away from the neighborhood we had planned to stay in.