Chantal was easily accessible by message throughout our stay. Her apartment is nice and clean with two beds and two bathrooms. We appreciated the water filter. Provided great recommendations for the neighborhood, which was very quiet at night, lively by the day, and felt safe for us two girls. Walking distance to great restaurants and bars in Roma. We didn't take much public transportation so can't comment on that but there was a bike share station right at the front door. Very nice doormen as well! Can't wait for our next visit to Mexico City.