I have to say that this was my first bad experience with an Airbnb. I was super excited about the location and the unit looked amazing but unfortunately there were some issues.
The wifi was not working when we arrived so had to make a mad dash to a WeWork in order to jump on a meeting. They were responsive in getting in contact with service provider who advised there was an outage in the area. Strange that there were so many available wifi networks but not the one associated with our unit.
Wifi was functioning when we returned late in the evening.
The next morning we discovered the hot water heater was not working. Unfortunately Airbnb had no quick solution. We had places to be so had to boil water on the stove top and put in a bucket to take a shower that way. When we returned that evening we thankfully had warm enough water to shower properly.
The next morning let’s say before 6am we start hearing a ton of commotion out in the street. A Marathon is happening, the street completely closed off, clappers, horns, people cheering, you know THE WORKS. This wouldn’t have been an issue but a heads up would have been nice. We had to carry our bags a few blocks away in order to get an Uber due to road closures.
The unit itself was nice, comfortable bed, clean, artwork was fun to look at. There were hiccups. Accidental hiccups but non the less hiccups that made a weekend trip feel a bit exhausting. If I had been there a week I don’t think these issues would have bothered me. The hosts were responsive to our issues.