Last minute booking when the lights suddenly went out in my cdmx apartment. The only issue I had was with the initial slow responses during check in which impeded our entrance into the apartment. The security guard was extra courteous when he asked for our IDs and told us to have a seat while we all waited for text message responses letting him know that we could enter the apartment. Then I had to wait more time for the code to enter the apartment. I would say about 30 minutes in all. I think if there had been more time between booking and arrival, there wouldn't have been an issue. Not one of my questions was answered in the Airbnb app, but I did receive messages/responses in Whatsapp. The apartment is gorgeous. Spacious enough for 4 people. The TV came with Google's version of Alexa. The tv was on a swivel and could also be viewed in the bedroom. It should be noted that one bedroom has a door but is essentially is open on the other side between the window and tv wall. The location is great. Very close to Alvaro Obregon street which has MANY shops, restaurants and bars. Close to the metrobus line and not so far from the metro. I recommend this place for a regular pre-planned booking. I would stay here again.