I usually only leave 5star reviews but this time I cannot. I have a breakdown but overall- the low star rating is due to the windows not being permitted to be open in our room. We knew there was no A/C but usually just open the windows. Here they sent me several messages saying it’s prohibited. This making the room into a hot mess greenhouse. Also took them til the third day to get me a second fan.
The good- check in is a breeze. 24 hour guard is great. Location is good. Room looks just like the images. All communication is through air bnb since guards don’t speak English and cannot get supplies (fan TP etc) Room is cute
The bad- the bathroom is tiny and would be better if the door opened out. Makes it tight to brush etc since the door opens in. There is no ceiling fan and only one fan for the whole room. The water is not filtered. Our room- room 601- faces East. So the sun baked into the room all day even with the blinds closed. It was awful and we barely slept due to the heat
The ugly- despite communicating well on air bnb. The follow through was poor. Yes they did advertise it’s not AC. But they did not advertise the windows cannot be open. They said it was prohibited for safety reasons (never got clarification on what that means). They said they’d get me a fan but for two days nothing. This stay was the most I’ve had to communicate with my host which took away from my vacation. Overcommunicating is a thing.
I asked to get a fan it took 3rd day AFTER I reached out to Airbnb for them to deliver it. Kept saying they were working on it or were out. I asked to switch rooms but they said no because it was full. Eventually they gave me a $20 discount for my trouble. Not at all what I was looking for.
I think if you have a room that is not facing East or could be okay. I think if they figure out a way for guests to open their windows ans be “safe” it’d be better. But for them to know it’s a greenhouse (their word not mine) and not move me or offer me more fans immediately etc was below my expectation.