Unfortunately we were not able to make our reservation due to flight cancellations during the omicron surge. The host was slow to communicate and not at all flexible with the reservation. We asked to reschedule for a later date and/or for a partial refund and only received the cleaning fee. We understand the cancellation policies but we were hoping for some leniency for extenuating circumstances outside of our control. Disappointing as we’re looking forward to our trip and stay at this apartment.