I have traveled far and wide staying in countless AirBNBs and I can say without reservation that the service and hospitality provided by Abril and her team was unparalleled. The apartment, as the photos indicate, is lovely, spacious, clean, and perfectly situated in the beautiful Condesa neighborhood. The beds are comfortable, linens are of good quality. The building's roof garden is a delight. Thoughtful touches like purified water and beer in the fridge on arrival were much appreciated. But it was the quick responses to questions and occasional issues that really sets this place apart. When we ran out of hot water the first day, one of Abril's team members was at the apartment within five minutes to sort out the problem. When we left for the airport without one of our immigration forms, she looked through the trash for it! Texts were instantly responded to, and expert recommendations offered. Every effort was made to make our stay pleasurable and stress-free. This level of care and kindness is all too rare. I'm already looking forward to my next visit.