We had a situation with the internet but Guillermo followed up throughly and the service was upgraded to what was expected. Guillermo is a very kind host. The place is just like in the pictures clean, stylish, modern and comfortable, the building has security 24/7 and I felt safe all the time. The building has proper sanitation processes for these tough times(covid19). I stayed there for 13 days quarantine and it had everything I needed.