Penelope is so easy to communicate with, quick responses and kind. And thankfully for me she spoke perfect English, which is always helpful. :) This is a great location and a quaint little apartment building. There was all a wonderful little coffee shop downstairs right next door and it was lovely to get coffee and drink it on the rooftop balcony. The room had eveyrthing we needed at a great price. Nothing super fancy, but cute, practical, and great value. I’d stay here again next time I’m in Mexico City for sure!