Staying at Sonder was a mixed experience. The room was nice, uncluttered and clean. But I think they opened prematurely. The water went out for three days, and our compensation refund for that was measly. The bathroom smelled awful all the time, like sewer. The elevators stopped working at one point as well. Guest are expected to bring down their trash to the basement every time the trash can fills up, which is pretty often since they are small. I think they need a new system for that. The staff was very friendly and communicative and they tried their best. I appreciate that. The gym upstairs was a great addition, I definitely enjoyed that. All in all I think they need a bit more work, but it could become a great experience.