This and other Viadora properties never fail to provide a luxurious home away from home with the additional services as if we were staying at a luxury hotel. It's the best of both worlds.
We usually stay at one of their other properties; however, they were sold out due to our last minute booking. I was weary of booking another location as I wasn't sure what to expect. However, I knew it was still better to stay at a Viadora location vs any other non-hotel stay.
The staff here are so attentive, professional, and friendly - always smiling, always there to help carry our things (and stroller), and making sure the elevator was ready for us to go up in.
The rooms were so well designed and well kept, we didn't feel like we needed to be worried about sitting on a dirty couch or waking on dirty floors (we are the type to wear house slippers and never sat on the couch in hotels - even luxury hotels like the Four Seasons).
Utensils, glasses, dishes, etc were SPOTLESS!
Just overall a great stay and really made our visit to CDMX a perfect experience.