This is our second and last stay at a Casai managed property. The apartment was just okay. It was on the ground floor so we had no direct sun. The supplies are scant— one roll of toilet paper, no paper towels, no tissues. When I asked for tissues, they said that they don’t stock tissues in their inventory. Seriously? The usb ports in the bedroom did not work. I had to unplug my night table lamp to plug in my usb charger. On my wife’s side of the bed, the outlet was behind the headboard. I had to request an extension cord and then play electrician to jerry rig the connection to plug in both the night table light and the usb charging plug. The lighting in the bathroom is terrible. Miracle that I didn’t cut my throat shaving. The unit was on the ground floor. We could not see the sky except from the patio. I don’t understand why Casai apartments get such high ratings. We are superhosts and our home is night and day nicer.