The check-in was horrible since we found another person sleeping in our room. The host proposed to move to another room. And once we open the door, we found another person inside. I tried to call either Sabine and Eduardo, but they never picked-up the phone. Excusing themselves of having another issue in between. Thus, I called Airbnb support which they provide the full reimbursement but not relocation. Which I found very stressful trying find another place on the last minute after traveling the whole morning to Ciudad de México. I cannot say more about the place other that awful and unpleasant experience with the hosts, though.