The communication before our arrival and check in process was easy and friendly. The apartment building is a little hard to spot (as an extranjero) so I'd look it up on Google maps first. The apartment looked as it did in the pictures and was pretty cute; a good amount of space. There could be improvements in cleanliness but it didn't not majorly effect our stay. For example, the living room rug had crumbs and stuff on it and the bedsheets had hairs in them. The sheets smelled clean and we just assume the sheets caught hairs that were in the washing machine. It was in a good area but it was a little noisy with people going about their business (mostly construction). Overall not a bad stay.