Everyone was very sweet, welcoming and helpful, and made themselves very available for questions. The location is great, easy to walk to lots of great places, and with plenty of public transport available as well.
I noticed that someone mentioned problems with the shower in a review - you definitely have to find the trick, but once you do, there is plenty of very hot water. I found it worked best to open the hot tap most of the way, then reduce its pressure slightly and open the cold tap of nice the water is running hot. You get about 3 min of good hot water, then need to turn it off while soaping up etc, to replenish the supply. No big deal.