I have mixed feelings about this review, which is for the worst experience I have ever had at an apartment rental, because it was a karmic disaster and the host, Ale, was so nice about it and I think genuinely tried her best to make it better. I had a 6:30am arrival (I paid for the night before), Ale lives in the building so not a problem for her, but it was for me - there's no security in the building, the buzzer system looked like it hadn't functioned in decades, and I discovered I had no cell service, contrary to my expectation (that's why I hadn't fully nailed down the arrival beforehand). So I just waited in front until I was able to get a cabbie to make the call for me, which meant 45-50 minutes in the street at dawn after a sleepless redeye in. This is a chronic airbnb problem, and hosts should ALWAYS say calling upon arrival is a requirement. I stayed 11 days, and the water kept going in and out for the majority of that time, and a couple times very inconveniently (one time for 14 hours from Saturday evening until Sunday midday). The 2nd time Ale bought me a room at a nearby hotel for a functioning bathroom, and then we made a deal that she'd arrange for that for the rest of my stay (was only ~$18 per nite) to give me a backup, but then she basically welshed on that, instead leaving me enough money for one night. At that point the building water problem was fixed, but a few days later the second problem arose - the cable went down, which cut off my internet and TV just when I wanted to spend an evening in the apartment on the web or watching Netflix. After finding out it wasn't a quick fix (ended up down about 30 hours) I went to the hotel to check in and found out they were booked (Ale had said they're never full), which left me feeling trapped in this disfunctional unit with no easy way out. She did arrange for me to use a neighbor's wifi, which worked as a stop-gap until cable was restored. That was the end of the problems but only one night before I left. Ale is very nice and really did seem to be doing her very best to deal with these issues and to accommodate me, but she also seemed to be an inexperienced host who was limiting what she would do based on cost, the hotel being the main thing. I think the main issue is that this is an old building with perhaps questionable maintenance and management, and it's Mexico on top of that, so you run your risks, and I rolled snake eyes this time. The unit is nice enough and fairly large, although it could use a few things - a bedside lamp, a coffee maker, windows that all opened (painted shut I think),...