Uliv and her team were instrumental in my experience in Mexico City. They went above and beyond in helping me get a new phone (mine was stolen in Cabos) and overall communication was 10/10 throughout the trip.
Security staff 24/7 was very helpful and friendly. Check in was seamless and the room was great.
Location was prime walking distance anything in Condessa (and beyond if you're willing).
Incredibly communication and assistance in any/all things (literally) to ensure I had a positive experience. Thank you!