Hana was a very communicative host. She checked in with me often & was super clear about check-in/check-out procedures. Very happy the unit had a/c as we were here in May & it was extremely warm. We stayed with 4 guests here comfortably. The bunk beds are for a less firm sleeper, and the master bedroom is fit for someone who likes a stiffer mattress. All in all we really enjoyed our stay here. Would def recommend!