I emailed back and forth quite a bit with Gonzalo and would him to be very responsive and concerned when there were problems. My wife and I booked the apartment for 34 days so we experienced more than other guests would for short stays.

The apartment is exactly as pictured, although in person it is not quite as beautiful (I believe it is over ten years old). The apartment is on the top floor and isolated from most street noise. We also never heard any noise from the other 41 apartments.

The appliances are all of high quality but make sure the administrators show you how to close the washer's door (it is extremely tricky!). The owner sent us a set of new Teflon pots and pans, which made cooking a joy.

The beds are very comfortable. The shower will have plenty of hot water (if not, remind the security guard to turn on the building's water pump...he twice forgot).

If you use the microwave, do not put it on high power because it will cause all the electricity to go off (the fuse box is behind the fridge). We also twice had to go to the basement to reset the power.

The wifi Internet is fast by AirBnB standards (5 Mbps) and worked well. We rarely used the TV but it works fine.

The location is just outside of Polanco. I highly recommend the Comercial Mexicana supermarket on Lago Alberto (but Superama is also great) and, if you are in need of a gym, the Zona Fitness on the same street. If you explain that you are only in town for a few weeks, they will not charge an inscription fee!

The building has a security guard at the entrance 24 hours and the elevator is rarely in use so the public areas are very secure and user friendly.