My husband and I absolutely adored this Airbnb! This was our third visit to Mexico City and we stayed in Condesa and Roma Norte in the past. We decided to stay in Polanco for this visit and explore a different part of the city. This Airbnb made us fall in love with Polanco. It's perfectly located within walking distance to museums, shopping malls, Presidente Masaryk Avenue (Mexico City's equivalent to Rodeo Drive in Beverly Hills), restaurants, and parks.
The building this Airbnb is located in had very friendly and helpful security and front desk staff. The building is also well taken care of and cleaned daily (I saw people cleaning the elevators, floors, stairs, and glass walls multiple times). There was also hand sanitizer dispensers in the elevators and high traffic areas. Both tenants/guests and the staff all diligently wore masks. I felt very safe :)
The building's amenities were also great! The building has a lap pool on the first floor -- just steps away from the Airbnb unit. My husband and I swam there several times to soothe our bodies from air travel and long walks. The roof deck has the most INSANE view of the city and comfortable seating areas. There is also a nice gym with plenty of equipment and weights.
The Airbnb unit was extremely clean, well organized, and comfortable. Juan had helpful reminders/instructions written in both English and Spanish about the rules, WiFi, and how to operate things. The kitchen was well stocked with pots, pans, and silverware. We were able to make several breakfasts there and feel at home. The TV in the living room had Netflix and Disney Plus -- so we were able to keep up with all our fave shows. Both bedrooms had comfortable beds and great closet space. The bathrooms were both beautiful and well stocked. Juan was also nice enough to provide complimentary hand sanitizer, masks, and hand wipes.
Juan was an amazing and friendly host. I highly recommend him as a host. He responded to all of my questions very quickly. He was also very thorough with his directions. It really helped with the user experience of our check in/check out. The google translate feature in Airbnb's interface was also super helpful. Although I wrote in English and he wrote in Spanish, we were able to communicate to each other easily without any issues.