I stayed here for 4 days. I went with my family, we had three roooms and it was more than enough for us. When we got there we were a little surprised about the area because it is not really that close to Paseo de la Reforma well where I imagined. We were a lot closer to the downtown area I would say if he City, you get to experience more of the local like giribaldi which is a couple blocks away. The location safe, we never felt uncomfortable. One thing that we were shocked to see is that there was no A/C but at night it’s pretty breezy that you don’t feel hot once you open the doors to the balcony. John and Jessica are quick to response and take care of there place very well. Their staff is also amazing!