This very large, modern, and generally comfortable apartment is perfectly situated in Polanco, steps away from many of the cities best food, shopping, and bars (which will hopefully be able to re-open soon!). We definitely enjoyed the Google Home / Chromecast Setup, and the kitchen was nice to have, even if it was very minimally equipped.
Overall, we enjoyed our stay in this psuedo-hotel (it seems like most of the units in this building are AirBnBs), and found it to be a great value. However, I will admit that several maintenance, housekeeping, and technology issues did provide some minor inconveniences to us during our stay. Individually, none of these would have mattered much (except, maybe by the WiFi), but combined, I feel like the apartment could use a bit of attention to bring it back up to the proper standard conveyed by the description and other reviews.
Notably:
Our biggest issue was the WiFi, which was extremely inconsistent. Both my girlfriend and I were working remotely from this trip and our ability to take Zoom calls was limited, usually restricting us to audio-only, but several times even that did not work properly; and we even had the internet shut down completely on several evenings (prime Netflix hours, I suppose).
In the Master Bedroom, the toilet seat was broken, the shelf in the shower was loose and drooping, and the sheets on the bed were too small and constantly slipped off the bed. In addition, there was no mattress pad on the master bed, so this experience really did not live up to the “comfy luxury bedding” as advertised.
There did also seem to be a significant amount of noise coming from the neighbors most nights, although I believe it was from surrounding buildings so there is little that can be done to control.
In addition, we found that the kitchen terrace door did not properly lock, and there was a very poorly done repair to a large hole on the master bedroom door. Ultimately the latter was still functional, but very ugly and off-putting. And there was a broken lamp in the living room which seems like it should be something that can be easily repaired or replaced-- but looking back on the photos, it’s broken there too, so must have been that way for a while.
Lastly, with mask-wearing now becoming a common courtesy (if not legally required in some areas) we were a bit annoyed that the the security guards in the building were inconsistently or improperly wearing them. I know they’re annoying— I don’t like them either. But when you hear a guest coming, please just put on the mask.