Great place, if everything worked. But it didn't. No internet when we got there - took three days to fix. Normal in these cases (and they happen) would be an immediate support with a mobile wi-fi router as a temporary solution. No one tried to come with a solution although I insisted, so I had to go to Moviestar (local phone operator) and buy my own service to be able to work the first few days. And then we discovered that the hot water turns off in the middle of the shower, and believe me, Mexico City is cold in the winter. We reported this on day 3. By day 9 when we checked out, they had still not come to fix the water heater. We solved it by taking maximum 60 second showers. Only reason we didn't move out was that we found nothing close by available at a reasonable price - difficult to book from one day to another.