The place is located in a secured building with 24/7 on site security. The securities do not speak much English but they are very friendly and helped us with the fruit store we wanted to go. Omero is very helpful when we needed help with the microwave and laundry. The two dogs are very well trained and well mannered. The room
on the 3rd level is very clean and well designed with the settings. It did get a bit noisy around 12 midnight on Thursday and Friday when we tried to sleep due to the restaurant and bar nearby however, it got quiet around 2AM. (FYI CDMX’s clock is like 2hrs ahead of regular work clock). I will definitely recommend this place if you want a comfortable and cozy place to stay in CDMX.