I wrote quite a note to the hosts of this property expressing my extreme disgust and disappointment with this home in hopes of receiving a response from them. I have not received a response as of yet and there are many many things about this home that need to be mentioned to anyone even considering it. The hosts know that this home is in absolutely terrible condition. The floor is in such bad condition that there are spots (90% of the house) where you can feel the floor falling beneath your feet. The wood is so fragile and breaking that you are one wrong step from falling through it. My son, who is 8, was apparently heavy enough at 60 pounds to see the floor sink beneath his feet. If you can get past the floor; the sheets, towels, kitchen, pillows, bathroom, and shower were filthy. Where the ceiling meets the shower there is mold growing. The kitchen is a dark, gross, crowded mess that you wouldn’t want to even use the refrigerator in. The beds are all as hard as rocks. I can’t express enough how insanely horrible the beds and pillows are. This was enough to ruin our stay but unfortunately it was the tip of the iceberg. The kitchen lights were burnt out. The patio has string lights that were all out except for 2 small bulbs. There are 8 dining chairs (7 are broken). The walls are cracked everywhere. There are stains on the walls and doors. This place needs a huge amount of work and upkeep and it’s obviously not getting any. The patio is large but in terrible condition. Of the three places to sit on the patio one is an old rotted wood chair. Just carelessness everywhere.
Other reviews mention the stairs which is an issue if you have any trouble with stairs as these are a lot. The building is dingy and dark when you enter which doesn’t do much to help out the apartment itself.
There are two rocking chairs in the living room that are very cute. My husband sat down in one and it completely broke beneath him. The leg snapped and he almost fell out. I told the host right away and suggested there maybe was a crack in the wood previously as it broke with the simple action of someone sitting down in it. She requested payment for the repairs immediately despite my other concerns that I made her aware of. She stated that in the house rules anything that breaks is up to the guest. Cool. I get it. But sitting down in a chair? We didn’t stand on the chair or move the chair or put two people in the chair. No, one man sat in the chair. If your chairs can’t be used for sitting than why do you have them in an Airbnb? I am a superhost and if I broke something because of any form of negligence I would have been more than happy to send money for a new item or a repair. This was not at all that situation.
I cannot recommend this home to anyone. Not because it’s not in a good location, because it is good. Not because it’s not spacious, because it is. There are cute design elements to this home. But this home was in such bad conditions that it borders on negligent behavior of the hosts. Someone will fall through the floor at some point or sit in a dining chair that will break apart even more and leave them on the floor. The cleanliness was appalling and we slept on throw blankets to avoid the sheets. Not that we slept because the beds were terrible.
If only a few of these things were an issue I would have kept this convo private and kept my review mild. However, the host had no concern for these issues that I raised and it appears no desire to maintain their home. The price I paid for this home is outrageous for the condition it is in. I have never been so happy to be in my own home in my life. We live in Mexico and have for quite a while so this wasn’t anything to do with culture shock or expectations that are perhaps too high or uneducated on my part. This was such a disappointment and I hope others read this review before considering this apartment.