Rosalia was very good and quick and communicating. I found the apartment waaaay too loud due to a water pump based right next to the bedroom that goes on and off every 20 seconds like a painfully loud dripping faucet that refuses to let you sleep. The patio also faces an interior walled in section of the building so feels slightly more like a prison courtyard than an actual patio. Everything else is as the pictures depict though. Just a bit depressing is all. BUT Rosalia was quick to refund the rest of my stay and was communicative throughout my stay. She seems very nice.