From the get go, Fernando was very responsive re our inquiries before we booked. The place was absolutely amazing. The kids loved all the alexas! We did appreciate, that the sofa bed was permafrost for us as we arrived very late. Between the robes and the slippers and the comfortable beds, it felt like we were in a Suite in Las Vegas. Fernando was very friendly and had many recommendations for us. Much appreciated. One of the coolest things was the fact that he had some beverages of our preference and the items like beers, sodas, ice cream that were in the fridge and were available for purchase via the honor system. The place has every amenity you’ll need including a washer and dryer. Huge TVs in the bedrooms was another plus. We DEFINITELY recommend this place to anyone!