Erika was super friendly and helpful, and the location was in the centre if you like stepping out the door into a busy, touristy square. However the apartment was not luxury as described. It wasn't very clean and the towels and sheets didn't smell fresh. There were no nice touches, just an empty coffee machine without any welcome coffee pods, an empty fridge with no bottled water, just a half finished pack of eggs. There was also a lot of clutter around the apartment, with broken things in drawers and around the bathroom. The place needs maintenance and a lot of work to be labelled luxury.