Was supposed to stay three days at Saúl's place, did my booking several weeks ago. The day before my arrival, I texted him in order to get better instructions on how to proceed for the check-in and on the address, which had missing details. He never answered. Once arrived, I couldn't find any doorbell and texted him again so he would come down and open the door for me. Yet, no answer. I was lucky one lady (a resident of the building) arrived and let me inside; she also led me to the flat's door. When it opened, the whole place looked under refurbishment -indeed, it was. Saúl appeared and said the booking had been cancelled beforehand, and that it was the company's responsibility to tell the client. He also said he had put down the place's advertisement on Airbnb. Which, as it turned out to be, wasn't the case. When I contacted the company, they apologised and offered a refund -the least you'd expect them to do- and that the host was to blame for the situation.