First of all, the place and its amenities are great. The location is fairly close to all the touristy places, and Mauricio has been very responsive to all messages. The only issue I had was with operating the hot shower in the bathroom near the dining room. Turning on hot water was tricky (turn right instead of left and do it slowly, then wait. Water takes a while to warm up). But after being instructed by Bertha the housekeeper, I had no more issues. Speaking of Bertha, she has been so nice and helpful. I would definitely recommend the place.