We had a group of 10 people and every single person loved it!!! Nothing negative to say. I know some people get nervous thinking of staying in Mexico in general and think it may be unsafe but this location (Polenco) was akin to some of the nicer neighborhoods in New York. Checkout Rosa Negra and Taboo for unique dining. We were actually harassed/bothered more near the hotel area of the W then near the Airbnb. The neighborhood around airbnb was not busy at all and we walked to coffee and breakfast each morning. Erika was a great host and was always there if you needed anything but we never saw her. Definitely a great find for groups!