The apartment is located in a private community that connects to a mall, very safe and beautiful; moreover the area itself (Polanco) is very safe. Walkable distance to many restaurants, museums and malls. The apartment was clean, the bed was comfortable, there is no AC but we opened the windows and the breeze was wonderful, laura also provides you with a fan in case you need it. The check in process was smooth, Laura met us at a starbucks thats right next to the apartment building. In the mall that connects to the building there is a Walmart, restaurants, starbucks and other smaller coffee shops, money exchange place, etc. so anything you would need you can get. We loved staying here and would do so again.