My boyfriend and I stayed at Michelle's place for a month. The apartment was decorated nicely and the master bed was very comfortable. The building was nice and the doormen were absolute gems. Michelle was great and super accommodating throughout our trip, however, there were issues with the apartment. When we first arrived, Michelle was there to show us the apartment, however, there were discrepancies between the photos and in real life. The floors of the apartment were very old and in certain places, there were gaping holes from rotten wood. She claimed those were due to a previous person overwatering her plants but it really looked like months if not years' worth of rotting. The entrance table and the balconies flooring were also broken. She never mentioned this previous to our arrival.
Michelle had also told us that she had checked everything twice to make sure everything was in perfect condition. After she left, I noticed that the bottom of the coffee table looked like it hadn’t been cleaned. When I went to clean it, the entire rag was covered in dust and dirt. We also had to clean most utensils, plates, and cups as it seemed like they had been sitting there for a while. Furthermore, the wifi in the apartment did not work well at all, even with two people connected. You had to sit next to the rooter for the best connection and if you chose to sit on the couch in the living room, the wifi would not work at all.
My mom came to visit for a week and Michelle claimed that the sofa couch could accommodate one of us during her visit however this proved to be untrue. The sofa bed was so incredibly uncomfortable, that it cannot even be deemed a bed, as the springs relentlessly dug into your back. We opted to sleep on the couch as it was more comfortable than the sofa bed.
Another issue was the downstairs neighbors' dog. The dog would cry/scream for hours on end and after bringing it up to Michelle did attempt to help by contacting the building manager, however, the dog still continued to bark. Additionally, there is newly started construction right in front of the apartment, which began 8 am until 6 pm every day. It was frustrating because we usually couldn't get peace within the apartment. If you’re looking for a peaceful, quiet apartment in Polanco, this is not the place.
Overall, the apartment was nice and spacious, and while Michelle was a good host, the issues of the apartment were unacceptable at the expensive price point we were paying. We definitely do not think the place was worth this price.