Enrique was easy to reach for pre-arrival questions and met us after our arrival to be of assistance if we needed it. When he was called away on a personal matter there was ample personnel to assist that were also very nice and helpful. The location was great for our visit to Coyoacan. It is just a block or two from the busier area of shops, restaurants, parks, churches and public squares. just enough to be pleasant and quiet. Our room was nice and fairly large with a French window looking out on to the park like grounds. The quite elegant buildings and facilities have been partially restored, and there were some improvement projects in progress while we were there.