THIS REVIEW IS NOT ABOUT THIS APARTMENT: I was offered another one by Ivan as he told me there were problems with the roof in the apartment I planned to rent.
I wsih I had been told in advance but unfortunately it didn't happen this way. Despite sending repeated messages to Ivan asking for instructions about checkin at least a day before, as I would have a long flight from Europe, it is only upon my arrival at CDMX airport that I received messages telling me about the roof problem. I was lucky I could connect to a free wifi at the airport, otherwise I would have taken a taxi to the wrong place.
This being said, the other apartment I was offered was nice and close to the one I had booked, even though not in Condesa (1 km away in Roma Sur area) . I saw on the website its price was higher but I was not charged any additional cost.
From then on, communicaton with Ivan became easy and when I had a problem with the shower on day 2 (no hot water), he sent someone to fix it within a few hours.
If the communication before arrival at been at the same level, my review would surely have been positive.