Had a good experience at this location. Jesus was available and prompt to reply. Very close to historic district / Zocalo. Having a 24 hour doorman was handy. Arrived at 5am and was able to check in without a problem. Was able to hold bags in lobby on our day of check out so that we could explore more of the city before leaving, which was extremely helpful. The area is busy during the day but less so at night. Felt safe during the day, but would not recommend walking around at night. Would refer single female travelers to stay in area of Condesa or Roma Norte for this reason.