This place was a beautiful stay. I checked in early (Marijose was very helpful) with no problem & they even kept my bottle of wine chilled. I was able to have amazing communication with Julio. On the second day I had a minor issue with the water being cold ( I had no problem the previous day) and Julio responded right away. He came up to see what was the issue and a few minutes later it was quickly fixed by a repair man. Within 10 minutes I was able to take a warm shower. Julio was on top of everything with no hesitation and was very kind. The room was also cleaned when we were gone for the day and I found that to be thoughtful. The staff is kind and have integrity. Also there is a delicious bakery nearby.