Thomas was amazing. Not only did he let us know exactly how much a cab ride from the airport would be, he also waited for us to arrive (late as it was) and was very welcoming and informative. During our stay, he checked in with us to make sure we were comfortable and needed for nothing. The apartment was excellent and perfect for our needs. It was centrally located to all of the things we wanted to do while in Mexico City. In addition to the normal accommodations, Thomas was generous enough to provide us with two big bottles of water, some tea and coffee (much needed after a late night). When we were ready to leave, he reserved a cab for us for the next morning.