Overall our stay was good. Pros: the location is great, the 24 guards were sooo friendly, host provided a pack n play for our baby, communication was wonderful, good water pressure, and not noisy. Cons: the pillows were not comfortable - cheap and lumpy, the pack n play was much much firmer than those we have in the US so our baby didn't sleep well in it. There are also no pantry basics like coffee, salt, pepper, etc. so if you are planning on staying for a longer amount of time that is something to consider- but for us this wasn't an issue.