Verenice is a great host. Very responsive and helpful. She helped with our group's transfer from and to the airport for a fee. There was issues with the water heater during our stay there, but was able to get it fix. At all times, Verenice kept in communication. The listing is in a very safe area in Mexico City and there's even a doorman keeping guard at all times. Many restaurants, coffee shops, and a supermarket nearby. Thank you for hospitality, Verenice!