John was fantastic with communication the entire time and the building maintenance man, Oswaldo, was wonderful and always helpful when he could be.

The Apartment
The apartment was beautiful. One of us slept on the couch which easily turns into a double bed and is VERY comfortable, while the other slept in the bedroom. When we asked John if there were additional blankets because it can get chilly at night at this altitude, he immediately dispatched someone to purchase additional blankets for the apartment. And they are very warm and soft blankets. There is a combination safe in the bedroom closet to store valuables. There is a large TV in the living room with cable and netflix. The kitchen is well-equipped with everything you'd need to prepare a meal and there is plenty of storage space for groceries. We really appreciated there being a little coffee pod/coffee maker that easily made a quick cup of great coffee. The shower is warm and beautiful and there were plenty of towels provided. In all, the apartment is thoughtfully accommodated and provides all amenities one might want to have an enjoyable stay, as well as a few extras thrown in like a complimentary small bottle of wine and waters to welcome you and the wifi password easily posted on the wall.

The Building
The building itself is beautiful, clean, stylish, secure, and a great place to start and end your days while staying in the city. It's a quiet space to sleep at night and a peaceful place to be during the day. We really enjoyed spending time on the roof deck in the evenings and made use of the bright and airy gym located on the top floor to get our morning runs in (there's a treadmill, elliptical, and bike machine which all face a great view). There are two washer/dryers in the building which are free to use which is very convenient for longer stays and there is a woman who offers to clean the apartment on Monday mornings though she'll come other days when requested. There's a great little cafe downstairs that serves delicious and affordable sandwiches and pastries as well as coffee drinks.

The Location
The building is located right across the street from the art museum and a few blocks from Palacio Bellas Artes and a subway station that can get you anywhere.