The host was very communicative and helpful. The apartment was not what we were expecting based on the pictures and one of the beds was broken. There was also very loud construction going on outside of both bedroom windows, and it was too stuffy to close the windows. We knew we would not be able to sleep here. We contacted the host and he worked with us and was very understanding. We had a very good experience with the host! However, we ended up needing to book a hotel last minute so we never actually stayed there.