Tom was welcoming and made sure we had everything for our stay. The balcony on the top floor is beautiful and located just outside this studio apartment. We did have to close our curtains in the apartment most of the time to ensure our privacy since the balcony is public. The location is great- right near a lot of good food and parks. Tom checked in with us several times throughout our stay to make sure we had everything we needed. I would highly recommend this apartment!