Loved the place, the security staff were very friendly and helpful. We loved the rooftop to end our day. We loved the beds and pillows no issues sleeping. The towels were the best , large and thick superior even from high end hotels we’ve stayed. Condesa is very safe and hip community and friendly locals. We highly recommend this place, very cozy and we were welcomed with a basket with all kinds of snack, a welcome guide with information what to see in Mexico City and places to it.