I’m not able to recommend staying here.
The listing says “Luggage drop off allowed for guests' convenience when they have early arrival or late departure” but that was not true. Check in was at 3pm and when we arrived a little after noon we asked the man operating the desk/security about leaving our luggage while we went and grabbed lunch and walked around for a while and he said no. We had to carry our bags around with us for a few hours and when we returned at 3pm he would not let us check in and said that the apartment was still being cleaned. He said to have a seat in the lobby and he would let us know when it was ready. I messaged the host around 3:15pm and asked her if she knew when the apartment would be ready. No response. Around 3:30pm we were allowed to check in. The apartment was dirty. Dirty, used glass in bathroom, dirty countertops, hairs in the showers, dust, crumbs on the couch and on the in-floor bed, a wet blanket sitting in the hot tub. I messaged the host right away to let them know. I also let them know that in the entire apartment there were only 2 towels. We searched all 3 bathrooms and any cupboards and storage for towels but there were none. The host said they would send someone to re-clean the following day. After day 2 cleaning, the hairs in the showers were still there, we still only had 2 towels, and I ended up having to clean the couch and in-floor bed myself. This apartment has wonderful potential. It’s in a great neighborhood with a fantastic location. It’s also decorated well with nice art and furniture. However, I was expecting at least a few real plants in the apartment based on the photos. Nope. They were all fake. 19 fake plants or vases with fake flowers throughout the apartment. They make for good photos. But a few real plants would be better - they help clean the air and freshen spaces, rather than just collect dust. The listing also says the apartment provides L’ Occitane shampoo, conditioner, and body soap. Nope. Every bathroom had Dove products. The worst thing about this apartment is the mattresses. Probably the firmest, hardest mattresses I have ever encountered in an airbnb. Thankfully there was the in-floor bed thing that was decently comfortable but really difficult to get up out of, especially in the middle of the night to go to the bathroom. There is no AC in this apartment either and the linens and blankets provided were hot/heavy. The washer/dryer unit would not drain when we used it and my husband (who’s thankfully mechanical and handy with things like this) figured out that the drain was clogged and he was able to pull out a really old black face mask tangled in a wad of hair and goo. It worked after that. Hosts never checked in with me after messaging about the cleaning crew coming back on 2nd day except to ask me to give a 5 star rating after we checked out. Really disappointing.