Alex and May were a great help checking in, as I had recently hurt my back pretty badly and arrived a bit late due to travel difficulties.
Despite my tardiness, Alex helped me get my bags inside, kindly explained the surrounding area, and they even sent me a list of recommended spots around CDMX to go to and explore.
The apartment was well furnished and very clean, and I felt perfectly safe during my stay there. The Roma district has an incredible amount of things to do, and this was a great place to get to all of them easily. I would highly recommend this location for anyone wishing to visit CDMX.