Jorge was very communicative in Spanish and English, and allowed us to check in early since the apartment was empty. He also let us use his laundry detergent so we could wash clothes. The apartment was very spacious. It’s in a relatively safe location and good for walking around the downtown area and Alameda Central. The building security is fairly tight, which made us feel secure but was also fairly annoying— it was inconvenient to invite other family members to visit (the host needed to give their names to security), and it was a huge pain to use the pool (we made an appointment but then ended up with two very disappointed kids because we didn’t have swim caps), and parking is quite difficult.
Overall we were comfortable.