The appartement is great, kind of modern style, very good kitchen and enough space for us a family with five persons (three grown up children and us). The appartement is located perfectly in the center (you can reach the metro or the tourist bus we used within 5 to 10 minutes walking) There are lots of restaurants around the corner, but it is still quiet enough to sleep well. The safety guards where both always very friendly and helpful. We arrived later than expected, but as Hugo mentioned before, that was no problem at all. We had some questions regarding the dryer and Hugo was always really very fast in answering all our questions via WhatsApp.
After all, for our first stay in Mexico city, this appartement was a great choice.