Only real issue was figuring out the key pad the first time. It is very scratched and hard to read. The instructions, in spanish, were not completely clear. One must touch the screen. Two random numbers will appear which are a bit hard to read. You punch them and then the whole screen appears. Then you punch in the code and the star. The security guard phoned the owner and got the exact instructions thank heavens . Also the condo wasn’t cleaned when we got there. Beds not changed, not cleaned, towels on the bathroom floor etc. However when I reported it, it was cleaned with in two hours. I asked for more towels and garbage bags and they were delivered promptly. More dishes, a dish towel and dish rag, ie salad bowl, containers etc would be nice. What we had was adequate though. Nice big space and handy to have doormen.