Our experience with Tom couldn't have been better. The apartment was cute, comfortable, reasonably priced and extremely well located. Tom is a delight. Our flight landed at 1AM on a Wednesday and he was there when we arrived at 2AM to greet us and show us our accomodations with as much pep and enthusiasm as if it were 2PM. Furthermore, he was of much help to us when we shortened our stay in Puerto Escondido to return to Mexico City for a few extra days. We were very grateful for that. I will never stay anywhere else when I return to Mexico City in the future. It was that great.