We actually stayed in the same building in two different apartments during our stay in CDMX. We communicated primarily with Ale both times, who was extremely responsive and very helpful in check and out. She shared guides to the apartment and things to do around the area!
Both apartments, including this one, was very clean and had bottled water in the fridge which was much appreciated.
The building with the 24/7 doorman also made it feel very safe and convenient to come and go. We would definitely stay here again when we come back to CDMX!