Lorena welcomed us even before we arrived in Mexico City. She reached out to us to make sure we knew how long we'd take to get to the apartment from the airport and helped us get in touch with the friendly doorman Javier once we arrived at the front door. The apartment was exactly how it was described and portrayed in the photos, elegantly arranged and spotless. The bed was amazingly comfortable, kitchen replete with anything you'd need, and bathroom roomy and modern. The apartment & neighborhood feel very safe, with a supermarket and tons of restaurants easily accessible nearby. I'd highly recommend staying with Lorena!