Difficult to check in if you don't speak Spanish. We had to register at the front desk at security guard. But it was almost impossible to explain him who we are and where are we go whithout Spanish. And google translator couldn't help us. Then it was very hard to get inside the apartment because of double digital lock. And we did't get normal key - everytime we had to use digital lock. It's uncomfortable.
There are no direct exit to the street from the building. You have to go across the underground parking. And often under the car which is on the lift. We've never seen such before.
It's quite nosiy there. Above lives a dog, and it seems like it lives in your apartment. Almost at night a littile child stared crying and yelling somewhere nearby outside. You even can hear a snoring man in neighboring apartment.
Rahim twice wrote that we shouldn't leave apartment dirty. And he threatened to complain to AIRBNB if we did it. At least it's not polite to mention about such common things.
As for apartments - we don't have claims. Eveyrting was fine. But heater worked unstable, like almost everywhere in Mexico. So hot water, when it's finally appeared, could become cold water in a few minutes. And it was a little bit cold on the on the first level. Everything else was ok.