Thomas was communicative and friendly from the moment we booked until we left. The location was perfect - walkable to almost everywhere we wanted to go and felt very safe, even at night. The unit was perfectly clean and there was a maid service that came halfway through our week long stay. Do note that the listing says there is a washer/dryer, which there is in fact not. Thomas was more than willing to offer suggestions & bring us anything we needed throughout our stay. We will absolutely recommend these accommodations to friends and stay there again ourselves, hopefully soon!