The place was very clean and stylish. The staff were very nice and helpful, but do not expect them to speak much english. There was supposed to be a rooftop lounge available, however it was under construction and was not finished by the time I left despite that being promised. That being said, complimentary housekeeping once week was a nice touch. Guillermo is always available via WhatsApp, which is very convenient. The location is great, close to Roma/Condesa, and a quick drive to Polanco. My apartment was not very large, but it was nice and comfortable. Overall, I had a very nice stay and people were always around to help with anything I needed.