Luis is extremely responsive, answers to messages quickly, was available to do the check-in late at night and tried to solve the shower issue (there was no hot water for more than one minute) as best as he could for the little days I would be staying there. The apt is very nice, a kind of “home feel”, altough not a lot of light comes in it, the location is great. Very good value if you will stay many days in the city (5 days or more).