This apartment is great! Alejandra is very quick to respond when sent a message and although we did not get to meet her in person she had a friend, Yessica, who lives in the complex who takes care of Alejandra's visitors. Yessica was very nice and helpful to us during our stay and very easy to communicate with. The apartment was very clean when we got there and had great amenities. If anything was missing or needed we would let Yessica know and she would respond immediately and get us what we needed. It has a great location because its nearby so many touristy places and also has a metro nearby. We also felt very secure because it does have 24/7 security guard who will open the front door for you to let you in and out so that made us feel very safe. Just be aware that the listing says there is A/C in the apartment but it does not have any. It only has 2 plug in fans to connect to each room but don't let that discourage you. The weather in Mexico City is beautiful and cool at night that the fans make it comfortable to sleep. We would definitely decide to stay at Alejandra's place again.