Poncho’s place was very spacious , in a good location and safe. He was courteous and responsive so we appreciated this. Unfortunately it was missing several things and many things didn’t work.
Upon arrival the towels were wet in the dryer. We tried drying them but had to run two 90 minute cycles. The dryer was not working properly.
There was no coffee maker, toilet paper, paper towels, kitchen hand towels, kitchen trash can, trash bags, iron, ironing board, coffee table, or hand soap in the bathrooms.
Prior to arriving, we did ask if there was a coffee maker as this was very important to us and we even asked what brand so that we could buy filters. We had no coffee for our first morning. Poncho was able to get us one, on day two of our stay.
The key pad on front door did not work (which was the least of our problems). The microwave cord did not reach the outlet so it was unusable… we could not warm our drinks and the pots/pans were not cleaned and were lined with grease. One of the bathroom floors was not mopped. Having no kitchen trash can or trash bags forced use a box for our trash. The shower heads in the showers need to be replaced as they dripped and soaked the entire bathrooms. The toilet paper holder in one bathroom was falling off of the wall. Simple things or updates would have made our stay much better. The listing said there was salt, pepper and oil. None of this was provided. The cabinets were almost completely empty with very old “camping dishes” only.
We loved Mexico City and we enjoyed our trip nonetheless. However the apartment needs to be cleaned better, updated and stocked with what all Airbnbs should have, or the listing should say that no amenities are provided.