This apartment was honestly great. There are a ton of dogs in the apartment, and I love dogs, but there was one particular dog that was made an absurd amount of high pitched noise at all hours. I could see this being a "one-off" situation that didn't exist for long before I arrived, and could be resolved by now. For me, I was attempting to use this apartment for a place to study and search for jobs in the area, and it really was an issue. Alicia was EXTREMELY helpful and understanding. I would give her an A+ as a host. The circumstances were not her fault, but she worked with me to adjust my reservation so I could leave early and refund time spent elsewhere. As for the apartment itself, all amenities work as promised. I recommend getting familiar with the water heating system right away. If you're American, it will probably take a little playing with, but once you understand how it works, it does work well. The only other detail to note is the neighborhood. I would not recommend walking much in this neighborhood unless you are a confident local. The security guards were amazing and if you have a car or take uber, this won't be an issue. If you are like me and travel a lot on foot for basic necessities, I would steer clear.