Arturo was very nice to allow us to switch apartments while they installed better windows in the bedroom of original unit (apartment 3) as it was quite noisy. Apartment 6 faces the interior of the building, which is less noisy. Apartment 3 faces the exterior. Alvaro was always available to help us out when we needed anything. I really like the location as it was close to everything and I felt safe walking around during the day and night. We always had hot water and a great shower. Our internet service was good as it allows for streaming services. We also used the laundry a few times, given that we were there for one month. I would recommend this place!