The apartment was excellent. Incredibly clean, well decorated, comfortable, and an amazing city view. Seriously - the view was so great that we left the floor to ceiling windows open the second night. All the necessary things including a toothbrush, hair dryer, fan, and full kitchen. Would definitely stay again!
Communication was a little wonky upon check-in with a slight issue that was corrected. Initially, we weren’t given the correct access code. When we received a new code, it was given verbally by the Casai Management team. When we asked for it to be sent to us via the app (who remembers these things?), there was no response (e.g., AirBnB app or the Casai Management phone number). We ended up getting locked out. The key is to have the security guard contact Casai Management - response is almost immediate.
Other than this small hiccup, the stay was perfect!