We had a wonderful time staying here. We received a lot of information ahead of time. Check in and out was very easy. The location was fabulous. A very nice pool right on our floor. We had an issue with our water heater but we were contacted with assistance right away which made us feel so good knowing we had access to help when we needed it. The room was clean and comfortable. My family of 4 fit perfectly in the space. Mexico City is a beautiful place to visit and we can not say enough nice things about our time spent there. Thank you!!