The first floor door was broken. We couldn’t close it. The hinge had no screw in it. The “view” was basic. You can see a church tower, around the several and too many chairs on the patio. The decorations are super cool, but there is not much floor space. It felt cluttered. The sinks smelled like literal poop. There was tissue stuffed down one of the drains on the first floor bathroom. She gave zero instructions on how to operate the gas lit oven. No air conditioning, and no fan system in the apartment. Do not look at the balcony images and think it’s comfortable. The entire place felt over crowded. I had to push a couch away from the main bed, in order to lounge my legs and stretch my feet. Both TV remotes were useless (disconnected or out of batteries).
Gas lit oven was new to me, and she did not guide me on how to use it, wasted money on a pre-made Pizza. I didn’t find any glasses to use for drinks, no plates, and I couldn’t find dish soap for the kitchen dispenser.
The drain was clogged in the first floor bathroom sink.
The upstairs bathroom smelled like poop and waste every time I flushed the toilet. Awful experience. The bellman was fantastic. He waited until 10pm to let us in the room. Which was helpful, but also, not really that much to ask for paying $79 USD per night.
My partner and I felt like we were dancing just to maneuver around the place. The nick nacks are interesting, but way more suited for an actual house-hold.
I booked this place last minute, as we had several flight cancellations to Tulum, Mexico. I was charged full price for 4 nights, and we stayed there for the ONE NIGHT. Out of $449 dollars I was reimbursed $49..... this is uncomprehending. As we technically used the apartment for 16 hours total, and yet paid for the entire four days (96 hours).
I was given back $49 USD..
If you are new to Mexico city, don’t stay here. This is not Condesa, or Roma. You are a far walking distance from late night bars or nice restaurants. I felt very isolated. Probably nice if you have a vehicle to use, but not for foot travel to popular parks shops or restaurants.
Once again. The host was very kind, but also basically begged me to “just book the place” hours before I checked in at 10pm. It smells horrible. The gas oven, I didn’t know how to use and it felt dangerous. Towels felt like they were washed with corn starch, and again.. you WILL feel cluttered as all get out. If you want to sit and read books (fantastic!!). If you want to be walking distance to the vibrant parts of Mexico city, I’d look further north.. book luxurious hotel with a pool, as it is less expensive than this AirBnB. Couldn’t find plates or glasses, smelly sinks, old water left in a 3 gallon bottle.
Not what I expected, and the photos are deceiving. Mainly upset that I spent so much money for 4 nights, stayed one night, and was only reimbursed 10% total. Absolutely ridiculous. AirBnB needs to do better. In Mexico City, please, please, just book a hotel. NOT WORTH IT.