Alice was super easy to communicate with and is very prompt in responding to any questions you may have. There is a doorman, so no matter what time you arrive, you can get your keys and get into the apartment.
This is a wonderful place close to the Zocalo plaza where you can catch the hop-on, hop-off bus which has several routes across the city. Bring your own noise cancellation hess. phones as the bus speakers for the Spanish language.
The apartment is also very well located to tons of restaurants, a pedestrian only shopping area, and it’s already in the historical area so walking to see the sights is super easy.
If you at all worried about using taxis, Alice got us in touch with their regular driver, who speaks a little English and uses WhatsApp, so scheduling was super easy and not too expensive. We even booked him to take us out of the city, about 3 hours drive to see the Monarch Butterflies which was much easier and cheaper than a regular tour.
In the apartment you will find a great air conditioner in the bedroom, which cools the place fairly quickly if you leave the door open. But do not leave it in all day as it will freeze up and quit working until it thaws out, half way through the night. The bed is king size and is very comfortable as well as having enough pillows and blankets. There were even extra towels in the cupboard.
The shower is a bit tricky, but if you put the handle all the way to the left, wait till it’s warm, then turn on the sink hot water tap a little, then it’s easier to control the temperature.
There is only a TV in the living room/kitchen area but there are lots of channels to choose from. One night we were even lucky enough a tv show in English with Spanish subtitles.
In short, we highly recommend this apartment or the other one Alice and Albert have in this building because of the apartment itself and it’s location.