I would give this apartment TEN STARS. It was, by far, the best Air BnB experience ever. Perfect communication. The apartment is located on a lush and safe street. 24 hour doorperson. Easy access. The apartment is thoughtfully laid out, so clean, comfortable...there was an evening that my mother and I just wanted to sit on the couch all evening and chat. We could barely pull ourselves away from it - my mother wants to recreate the apartment back here in NY! I love CDMX and intend on visiting time and time again - and I would only reach out to stay here or another one of Abril's properties. I cannot say enough good things - Abril and Caste arranged for our transport from the airport, a trip to the Pyramids, attended to the pilot light immediately when it was out (once on, we never had another problem ever again), gave us fun recommendations and was just the best people I could have hoped for. Do not hesitate to stay here - this apartment and the whole staff (including that of the building) will make your stay a 10-star experience.