I stayed here for 1 night but had booked 3. There are two hosts. The one I met was very nice but not helpful with the main problem: the wifi. I was given 2 networks to use. Neither worked. I ran a speed test on the main network and I got 1.5mbps and .9 mbps. Those speeds are virtually unusable. The issue is their main router is 2 stories above this apt and a room over and not really next to the window thus the signal doesn’t broadcast well. When I went up to hosts apt I connected and speed was great but as the current setup is, the wifi does not work (unless you have an Ethernet connection which i did not as I have apple products.) The second network worked only if you’re physically outside the apt or in the bathroom as it’s in the room next door I was told. Upon arrival and 20 min trouble shooting, i informed hosts I had to work remote and would not be able to stay if the issue was not resolved. The host i met with was very nice and offered to let me assess the situation but issue was not resolved….I asked to leave and be refunded 2 nights (paid $192 or so for 3 nights with fees). The other host agreed via Air BnB messages. I left. Informed host. Host had me cancel. I did. I was then refunded approx $63 (slightly less than 1 nights cost). This of course was not what was agreed upon. I sent another message. Host refused to refund more. I said I would involve Airbnb. Host said go ahead. I did and promptly received a proper refund from Airbnb. I am trying to be objective in this review: host was def semi-rude by telling me “go ahead” when I said I would involve Airbnb via the resolution center. After agreeing to refund me 2 nights I don’t understand why there was a problem which is why I was hesitant to cancel first on my end (due to cancellation policy).
I will add the hosts know the wifi is an issue as they have a laminated check in info sheet like most Airbnb’s and their sheet says you should be near the window when using wifi (because their router is 2 stories up). Also with the structure of this building, I only had 1 bar on both my US iPhone and my Telcel network phone. I ended up tethering to my laptop just to use wifi the first day and then I left. To tether and give myself wifi I had to set my phone outside (and still only 1 bar on a Telcel network)…
As for the apt itself it’s very small. The bed is comfortable. It folds down and up and you need to move the couch to use it. The table is a fold out table that is part of the wall basically. For one person this place is fine. It’s just not spacious. I have nothing really bad to say about the actual apartment but if you need wifi this is not the place to stay until they fix this issue. Just bewildered at the agreement to refund 2 nights then refund less than 1 night and refuse to budge. This review is pure fact and I showed host and Airbnb the speed tests I ran on their network.