Check in was super easy. doorman 24hrs a day. There was a minor hiccup originally. The electricity was out when first arriving. However, Ari responded immediately and did everything possible to fix the issue. The power was back on promptly (appeared to be a building issue rather than an apartment issue). I believe the host handled that situation perfectly. Aside from that issue, the location is great, near a bunch of restaurants, very safe, great views from bedrooms. elevator worked great, never had to wait more than a min or two to get to apartment. Would recommend if you are looking for a central apartment that is close to the action but also very quiet.