We stay 5 days and saw nobody at the reception until something happen to the door on our unit. The doors have a special system so you don’t slam the door I guarantee that system it doesn’t allow us to slam it because make some pressure you have to wait to close it slowly. They don’t give us the benefit of the doubt maybe the glass has a chip already they just told me to pay for it. We have 1 toiled paper for 5 days for 3 people when we ask for more there we’re not kind and I went to get it downstairs myself. The place is in a great location and clean but the issue with the door and the treatment maybe me say that I won’t stay there again.