The communication with Alina was above and beyond all expectations - she really made an effort to respond quickly and connect us with any resources we may have needed during our stay! This apartment has a security guard who was attentive and aided us in bringing our bags up to the apartment as well as aiding us when we had a minor issue with getting our water heater to work correctly. The unit has a brand new water heater (do not touch the nozzles on the main water heater int he kitchen as you can easily modify it to be too cold) that provided piping hot water!
The location in Polanco was perfect for strolling the neighborhood and being within walking distance to some of the top restaurants and bars. Overall felt extremely safe in the area and would recommend visiting and staying with Alina!