This was my first time to Mexico City. Luis was very accommodating. Luis' communication was excellent. I spoke quite a bit with him when I first booked him making sure everything was set up.
Luis suggested several things to do and even offered to set up personalized tours. Unfortunately, my friends did not want to set anything up beforehand so I did not take advantage of this. If I chose to, Luis could have planned most of the trip.
The check in process was very easy. I showed up, rang the doorbell and was greeted. I told Luis when the plane was going to arrive and he made sure someone would be there.
The house was excelkent! The house was very large and had everything we needed. We enjoyed drinks on the rooftop patio before going out to the city. The house is in a perfect location. There are restaurants and bars within minutes walking distance. We ended up taking Uber to several locations including Teotihuacan and Zocalo. Uber was very cheap and we were able to do and see everything we wanted from here.
Everything was very easy and I felt safe the entire time I was here. This is a great neighborhood with friendly people. I would recommend staying here if this is your first time to the city. The city is big and busy and Luis makes the stay welcoming and comforting.