Minimal comforts, no heating and it was very very cold. Offered blankets but was not helpful when trying to relax, as we had to wear our shoes and jackets. No toaster or toaster oven, no frying pan. Noisy fridge switched out for fridge that did not work (5-day stay), and had to throw away food needing refrigeration. 30ml shampoo for 2 people for 5 nights. No water provided (water from tap not safe to drink in Mexico City), not even a small supply. Also no prior notice that water is not potable. There were many small things that would have made a huge difference. A space heater, and a toaster or toaster oven would have improved the comfort level in this space. We enjoyed our outings in the city, but coming back to this space was not one of them. We were very disappointed.