A friend and I stayed 7 days at this Airbnb. It was a great experience because the location can’t be beat; there is someone there to open for you 24/7; and the apartment has everything you could need (fridge, Tfal pans, microwave, good knives, access code to get in, washer that has some drying capabilities, sofa that turns into a bed, etc.). But that’s not to say it was perfect. When I first arrived they were still using my room to do laundry, so it wasn’t ready. More communication is needed between administration and the doormen. Also, when I smelled a very strong smell of cigarettes in the apartment, I went downstairs to find one of the owners (?) complaining about my report to the doorman and he said to me very angrily that it’s impossible that I’m smelling smoke and then stormed out on me. There were days when it didn’t smell, but I smelled smoke very strongly a couple days later into the week as well. Administration should be kind to guests and deal with problems rather than get upset with them, which is highly unprofessional. Lastly, the cleaning lady was supposed to come halfway through our stay but never did so. The elevator still isn’t working and there is no heating, so the apartment can get cold. Despite these flaws that I want others to be aware of, I truly had a great stay and would recommend everyone to stay there so long as they have expectations for such situations that are not ideal. Thank you Casa de Aire.