My family stayed in these apartments for a week over Christmas - we were a multi-generational group of 8, ranging in ages from 2 to 64.
Pros:
- Olivia was incredibly responsive to all of our questions before and during our stay.
- We really appreciated the drinking water supply provided in each of the units; we ran out of one during our stay and Olivia had it replaced immediately.
- The apartment's location is excellent for walking around to different sights close to the Zocalo, with a lot of great restaurants in the neighborhood. In response to previous reviews re. safety, I would have felt a bit guarded if walking alone as a woman at night, but we never felt unsafe during the day, or while walking at night as a group, even with the kids. Use caution as you would in any big city!
- Other reviewers commented about the noise. We stayed 7 nights, including Christmas (when there were lots of firecrackers on the streets). We had no issues with noise until the very last night, and only in one of the units. The downstairs neighbors who share the courtyard with apartment 24 had a loud and late party, but we turned on a white noise app and that was fine for ourselves and kids.
- Olivia recommended Arturo as a driver and guide - he and his friend Alejandro Ricardo were both great and we took three day trips with them.
Cons/room for improvement:
- The hot water situation was a bit tricky. Unit 25 had no hot water at the beginning of our stay. Olivia was very responsive to our questions and sent maintenance to address it immediately, which got us very hot water that was near scalding. The water in Apt 24 was lukewarm at best with very low flow. This is a historic building with likely very old plumbing; providing a bucket and mug in each bathroom might help guests better get the temperature and flow they need to bathe.
- WiFi is set up in unit 25 and works well; signal did not reach 24 except for one corner of the bedroom. Not a problem for us, but something guests might want to be aware of.
We enjoyed our stay very much and would stay at Olivia's apartment again if we returned for another visit!