Great neighbourhood, with on-site staff available 24/7. Luis was very responsive before and during our visit. We ran into some minor issues with the floor drain and hot water which were dealt with effectively and in a very short time. The unit was spacious and had all the amenities we needed. The electric plug-in heaters kept the bedrooms warm at night. The rest of the unit was a bit cooler, but nothing unbearable. Overall very happy and would return anytime.