Was in CDMX on business for three days. I wanted my booking to include a gym and a pool. This listing showed up. Only to find out later by the front desk that the pool and gym are closed and cant be used. I would have booked another property if i had known that up front.
On the first night my shower broke. The knob wouldnt turn the water off. So my shower ran for hours. Then the host sent the front desk agent up to turn the water off in the entire unit. So i didnt have running water for the entire first night of my stay up until 10am the next morning when the host sent a maintenance man up to fix the shower.
There were 3 maintenance men that came by throughout the course of day 2 and the last visit ended with them telling me it will take 5-6 hours to fix. I reported this to the host and the host suggested i take a shower in the gym bathroom in the meantime until it got fixed.
I cancelled my reservation and had to book a whole new reservation, all while working. This was a real poor and unfortunate situation.