It’s a nice clean apartment with a lovely pool and facilities. However the toilet fan and fridge were very loud. Check in process could have been a bit smoother as staff did not know who we were but the staff were very helpful in the end and helped with our bags. Carlos could have been a bit more flexible with cancellation a week so something to be aware of if you think you might cancel as you would have to pay 50% of your stay. However he was flexible with check out time which was nice.