Ren was very proactive and responsive. We faced a few minor issues the first night (mosquitos and heat) and Ren did not hesitate to get us fans and repellant the following morning. He took initiative immediately and we enjoyed the rest of our stay. Not within his control the water main was under maintenance and took longer than expected but Ren allowed us further accommodations. Many locations are walking distance. My son enjoyed staying here as he can continue his workout routine. Beautifully decorated. Would recommend! Thank you for allowing us to stay!