Overall a great stay at the place. Denise made the process very clear in terms of check-in and check-out as well as local tips thru a welcome sheet of paper and a simple website. The receptionists don't speak English, but that is quite standard in CDMX and easy to manage check-in nonetheless. The place is nice as it looks in the pictures - Denise also truthfully points out in the overview of the place that it is next to a busy avenue. It wasn't a problem for me, but it was a bit nosier than I expect, so keep that in mind when booking.