We stayed for five days with our 16-year-old twins and had a fabulous time. The apartment is exactly as described and better. It is furnished with everything you could dream of: very good WiFi, complete kitchen appliances, washing machine and dryer. Also, Nancy provided us with some juice, milk and cornflakes for our first breakfast. Everything was very clean. In and around the building, you have very nice communal areas such as a lounge area, tennis court, indoor pool and gym (all of which we didn’t make use of). Getting in was a bit tricky, as the guards on duty didn’t let us in without being authorized. But the problem was solved quickly using the WhatsApp group Nancy set up during our stay. She and her partners were always very responsive and helping immediately.
The Polanco area felt very safe. It is a short way to Avenida Insurgentes and Bosque de Chapultepec. The historic centre is within 15 minutes Uber ride. We really recommend staying here if you are a family or two couples wanting to make the most of your time in CDMX. Enjoy!