Perfectly located just a block from great restaurants and shopping in Polanco! The building itself is not sound proof - we heard the neighbors as well as the constant front doorbell ringing (which we could hear at all hours of the night), but they did provide ear plugs. The room itself was beautiful and the 24/7 security was great, but don’t expect much communication or service from Sonder- it is a large international company which communicates mainly through automated messages. We had inquired about Late check out and didn’t hear back for 2 days (after we checked out). Overall, it is a good budget lux option great for short stays.