The place was very clean and the host was extremely responsive. The staff on site are there 24 hours. They even accommodated our early check-in which we had to request last minute.
The only negative is that the bathroom situation is a little odd. We had to go through the hall and kitchen to get outside (not far though) to get to the bathroom. Unfortunately we were trying to get ready one morning and someone was using our bathroom. They used my shampoo and stole a pair of shorts! Not the host's fault but I would recommend locking your bathroom. (We didn't realize we had a key to do that!)
We saw a giant cockroach but the host sent pest control and cleaned our room. Very nice.
I would not recommend the room we booked, "Alpha." It was a very nice room but not a good location. It's right at the front of the building so it's noisy and there are people often directly outside your window so you have to keep the curtains drawn (bummer because I love sunlight!).
Otherwise it was a really nice stay and we appreciated how helpful the staff was.