The place was very nice and cozy and it was right in downtown Mexico City. My only complaint was that we needed to shower before going to the airport and there was no hot water. He tried to explain to me how to fix it but we spent over an hour trying to get the pilot light lit. The nose access. It wasn't really his fault because it was like one o'clock in the morning when we needed to shower. So I didn't expect him to respond. But this is something that shouldn't need to Is be taken care of by a guest.