Really safe and secure location. The building is right in front of some business center and a Main Street. The area is really nice, there’s a liquor store and some good restaurants within 5 minute walking distance. If you want to better picture of the area look for Decathalon Polanco. It’s right next to it. There’s also a really really really good bakery around the corner. Like I said it’s a really great area. I was surprised how it looked compared to other area in Mexico City. Also have to mention it’s really clean. The Airbnb was also really nice. You have a balcony that points to the Main Street. I does get a bit noise at night due to the street sweeping and cars passing by but the noise isn’t really bothersome. The build has a 24/7 person at the reception desk. It was really easy to check in. The female working when we first got there was really nice and friendly. She really gives the Casai company a great image. The room is on the third floor right next to elevator but far enough you don’t hear the elevator operating. Comfortable bed and couch in the living room. Only two things I can say can be improved is have some extra towels for people staying longer than 2 days and also the hot water in the shower. It takes quite some time for the water to warm up. Maybe an electric water heater closer to the shower would help in running the water for so long just to get it hot.
Lastly we visited the Casai lounge at their main office/waiting location. Was really impressed and highly encourage anyone that stays at a Casai property in the area to visit.