We were not able to stay here as even though we had booked months in advance, on the day we were scheduled to check in I contacted Sarah re: arrival time only to be informed that the space wasn't ready for our arrival as cleaning hadn't been organised and it was too late to schedule it for that day. My partner had food poisoning at the time so we were stuck in a central city park with our bags until we could find somewhere else to stay. Sarah did not apologise once, extremely disappointing experience.