Check in is straightforward. The front desk is very helpful. Most of them don’t speak English but they are good with the google or iPhone translator. They sign you in with the names of your guests and you all get wristbands to wear that let you come and go. The place is beautiful from the patio gardens to the rooftop pool and jacuzzi. Only two at a time by appointment only, but still great. The condo is gorgeous and beautifully decorated. The view is breathtaking. Beds were super comfy. Everything was neat and clean. Had one small issue one night when we came home after an exhausting all day excursion at the pyramids. Couldn’t wait to get back to take a hot shower and relax but found the hot water was out. We told the front desk and they gave instructions to reset the water but it didn’t work. We messaged Mely and she responded right away and contacted the building management and they had it fixed in no time! I would definitely stay here again and would recommend it highly.