Alex and May were great at communicating. Alex was waiting for us when we arrived and gave us a warm and thorough run-down of the need-to-knows. I specifically wanted to know where I could get good street tamales nearby and they gave me great recommendations. It was very clean and cozy. It's on the 2nd floor facing the street so street-life is a little noisy at night but quiet in the morning. Lovely neighborhood. Good value!