We booked Casai for a last minute trip to Mexico City and we had a great stay! We ran into a bit of trouble getting into our room but the Casai staff was quick to respond and got us into another room for the night and eventually got our room opened in the morning. The place was clean and had a great rooftop area. The location is perfect! Right in the beautiful neighborhood of Roma Norte. Sometimes the mornings got a little loud but we didn't mind too much and they do provide ear plugs lol. Would stay here again!