Bernardo's place was well located and clean. Very easy to get to. The only issue I had was at the end. The airline lost my bag and I thought it was ok to have it dropped off which I discussed with him prior but when I got back he was annoyed that he had to go downstairs to get the bag which was confusing because I thought it was ok with him. Yes my travel partner took the keys after checkout by accident and we apologized for that when we brought it back later that day. I felt like I was scolded when it was not my fault that I didn't have my luggage for two days, the whole stay was fine until that point. Other than that the room is good and right in the historical center.