Our stay was quite lovely. The airbnb was clean with stylish furnishing. It didn't feel bare nor did it feel like we were staying at someone's cluttered home. The neighborhood is Condesa and adjacent to Roma. Both areas are very safe with trendy restaurants that are just steps away from your airbnb. I love the neighborhood of Condesa and Roma, which feels like I stepped back to 1900. The narrow streets are clean and tree lined with row homes in the classic colonial style. We felt like we were in Barcelona or even London. You will find the locals walking to work or taking a stroll with their children and dogs. We did stay at the Four Seasons before checking into this Airbnb, there is no comparison but we did pay 3x the price to stay at FS. For cleanliness, price and location, this is an excellent choice!! And we didn't have hot water issues but there were just two of us.