Tom and Juan Carlos were extremely friendly and helpful at check-in and throughout our stay. They can have your laundry done for you for a small fee which was very helpful for us. The apartment is located in the heart of Roma Norte; just a block away from the main street with plenty of amazing restaurants and bars nearby. The bed was very comfortable and we enjoyed having a private balcony. Our only word of advice is that the toilet area is quite small, which might be uncomfortable for some guests. That said, the shower is absolutely amazing. We walked all over this beautiful city, using the apartment as our main hub, and when we got tired we used Uber without any problems. We would stay here again without hesitation!