I really wish I could give 5 stars but I feel I should be honest.
The good- The apartment really is beautiful. The windows in the living area make you feel like you are living in the treetops. The kitchen is well stocked. There were all the comforts of home here. The modern feel vibes very well with the area and neighborhood. The beds are comfortable. I appreciated the fan in the bedroom downstairs as I usually use one to help me sleep. Check in is pretty easy. There is an elevator that is sufficient for a couple people at a time. The neighborhood is quiet and pretty mellow. This place is close to a lot of things even though traffic is crazy but that is pretty typical for Mexico City. Walking may be more practical. I was so excited that they had a large bathtub because after spending time around the city and traveling it was nice to relax in a hot bath.
Now the negative- We were woke up at 7:30 am by beeping of the keypad on the door. I thought maybe the neighbors across the hall got mixed up and tried to open our door. I figured they wouldn't get in so I didn't worry too much about it. Then the beeping stopped and someone opened the bedroom door where my husband and myself were sleeping. My husband thought it was one of my nephew's sleeping upstairs and yelled "hey" but looked over and seen a man. Then whoever it was left the apartment. My husband got up and about 10 mins later we got a knock on the door. It was the guests that were supposed to check in at 3. They said they had been told they could drop off their luggage at the apartment after they flew in. I contacted the hosts immediately. They apologized and said it was a miscommunication. I am not sure what was told to the new guests but I didn't really feel like safety and security was 100%. I can't figure out why the doorman would have let them in. I do understand that they were given the information to enter the apartment by the hosts as I was but I don't know if the new guests just ignored what the hosts told them or misunderstood or what. I know that the information I was given was we could not check in until 3pm. I feel like if they were told they could leave their luggage they should have not have been told they could leave it there while guest were there and maybe they were told that. I think if someone wants to leave luggage maybe they should have a different place to leave it. Maybe with the doorman? Maybe they were just trying to sneak in early I am not sure. What I do know is they had every tool to come in on us while we were still in there. They did send some Mexican sweet bread as an apology and it is appreciated. I was told it had never happened before and I hope maybe they try to put precautions in place so that it doesn't happen again. Until that point we were happy with everything and content. We really needed to sleep in because we had some heavy travel days and we're not able to because of this. This is the only negative we experienced.