The host was very easy to communicate with. Before arriving to the place all arrival information with photos were provided. During our stay she did check in to make sure all was well with the apartment and provided tips of what to do, where to eat and to enjoy CDMX. And at the end very clear check out instructions were provided.
The place itself is great! There is 24 hour guard. The day we arrived it was clean, there was food and water in the apartment which was a great touch. As other reviews mentioned there is city noise from the street but closing the balcony doors does reduce it greatly! We didn't open the room balcony door but did open the living room one for fresh cool air. The apartment is modern and nicely decorated. We stayed there for two weeks and cleaning services were offered in the middle of our stay. The location is great with some nice restaurants around (Taco Naco, Las Costillos and Lardo were some favs.) and tons of museums near by. Also, other cute neighborhoods were close by. I’d stay here again!