Marcia did a wonderful job keeping us posted the whole time prior to leaving. Unfortunately we never got to meet in person due to scheduling conflict, but someone was always there in case we needed them. The apartment was exactly as listed, clean, safe, well stocked with all the amenities. the neighborhood is smack in the center of the historic center, very convenient to all the cultural landmarks. We had a great time. A couple of pointers, if you are not used to big city noise you may have trouble sleeping at night, we slept fine since we live in L.A. I would highly recommend this location if you are planning on staying in the city proper.