When we arrived at the airbnb, the doorman Angel was there to welcome and help us store our luggage at the complex because we were way too early for the check in time. We were also a group of tourist who did not know any Spanish. Throughout our trip the host and the doorman helped us alot with communicating with our tour guide or Uber drivers to get us to where we need to be. Overall it was a great location to stay - safe, clean and had lots of food options! Would recommend anyone to stay here.