"Wonderful customer service" and "a great location"--those are the phrases that describe my stay at Erick's place in CDMX. He was super-responsive to any communications/requests, even helped some relatives of mine passing through set up a trip to the Nevado de Toluca. And the apartment is great: clean, comfortable, and superbly well-located in Del. Cuauhtémoc (one of the reasons I chose it). Loved the neighborhood around the apartment--it has a lot of offices & young urban professionals living in it, so it's quiet on the weekends and has lots of nice amenities (Fedex, correos, drycleaning if you need it, Office Depot, drugstores, etc.) and the restaurants within walking distance were diverse and, in some cases, spectacular. As a female traveling along, never for one minute felt nervous in the neighborhood; what with dog-walkers, Uber Eats, and folks out for a stroll there was plenty of company! All in all, a great experience.