Arely was so great at communicating. It was like she was texting in real time. Beyond helpful!! She also suggested we use Cornershop to have groceries delivered and the janitorial crew even put in the fridge for us since we were arriving late with a 2 year old. We were so grateful for that suggestion and service! My family of 4 enjoyed our stay in this great condo. Very nice walkable neighborhood with so much close by. The A/C in every bedroom was great since it can can get warm and muggy this time of year. Kitchen had all the basics. The bar area is nice too. The best part for us was the front patio!! Really nice! The master bedroom has a small patio too and the queen room has large window to the courtyard. The walk in closets are wonderful! Lots of room for stuff!! The coffee pot is really small and doesn't work great bit I'm thankful there was coffee.