Great value. The room is pleasant with everything you need. TV, kitchen, hot water, wifi, etc.
The customer service was great - I had a problem with the internet on the first day, but as soon as I mentioned it, 3 minutes later it was fixed and excellent.
The only thing is that my room was a little noisy in the morning because it was next to the street. But it's probably unavoidable in the city.
Location was excellent. Walking distance to many attractions, and the metro line and city buses are just a couple of minutes walk away.
The building has good security and the rooms get cleaned often.
I would definitely stay here again if in Mexico City.