Make sure to save the Casai phone number on WhatsApp they are super helpful and responsive and all needs run through there. Love the apartment, great location, super safe and door always locked with a friendly guard to open the door (guard did not speak English but Wifi in lobby helped with translation app). Very quiet and spacious for 2 people with 4 total bags (all carry on). Good closet space in bedroom. Open all the shades in the living room, windows are beautiful, so much light. Great kitchen stocked with good cooking utensils, plates, etc. There are laundry machines in lobby you can use but you need your own soap. We are sad to leave!