Honestly, I hate to leave a bad review but reviews are what keep Airbnb alive and keep the community great and help everyone make better decisions. So I have to be honest.
Certainly, an Airbnb horror story that easily would have been desired to be read rather than experienced, well I'm on the other side and I have to share. I really hate to but I need to share.
Reserved online, no problem, instant book. Not very much communication until getting very close to checking in, no problem.
Requested early check-in, host obliged. THANKS! Checking in was later due to long immigration lines, so far so good host and I are communicating no issues.
Checking In: The host meets a few minutes after I arrived and I did not wait too long. The host was very kind to take my suitcase as the stairs were extremely steep and narrow and up several flights. I had others items so this was appreciated, so far so good.
The host Antonio: Antonio was very kind and easy to communicate with, initially, no problems.
The department: "Decent" okay at best. First observations, there are a TON of rules for this apartment. This apartment has very little to offer, the bed was decent and clean and that's about it. The kitchen had limited items, at first I thought they were gifts, but Antonio had plenty of leftover food items and half-used juice and water, and other items. The refrigerator had a lot of his items that were half used and some items were spoiling. I had to move his items and then make room for my items, I also had to move his items in the freezer. The home was very "well-lived" as if he literally left the same day and gave up the apartment. Antonio was OFFENDED when I asked for more than two towels as I would be staying for longer than 10 days. I told him that I would need more, he agreed but never delivered.
Location: Excellent.
THE HORROR STORY:
Antonio has a RIDICULOUS list of rules to abide by and it's almost impossible to keep given all the demands. There was a large fist print on the bedroom door as if someone had punched it with a fist. There was no electricity that was convenient for charging or using laptops, the floors were warped and chairs moved all over the place. There were limited dish items and clean items available to use. There was a broken bar stool in the kitchen. The overhead vent was not working and not plugged in and there was no kitchen window. The desk work area had no electricity so you cannot work in the rooms and the floor was warped and chairs moved all over the place.
THE HORROR: THE PLACE RAN OUT OF WATER!!!!!!!! YES, THERE WAS NO WATER FOR TWO DAYS!!!! ON THE FIRST DAY I HAD TO VISIT A FRIEND AND USE THEIR SHOWER AND BATHROOM. WATER WAS RESTORED AT MIDNIGHT AFTER NO WATER FOR AN ENTIRE DAY! THEN THERE WAS WATER FOR 24 HOURS AND THEN IT RAN OUT. ANTONIO WAS VERY NONCHALANT AND ALMOST NON-RESPONSIVE ORDERING A LITTLE BIT OF WATER AT A TIME AND KEPT RUNNING OUT!!!!! HORROR!!!!! FINALLY, I TOLD HIM I WAS LEAVING AFTER RUNNING OUT AGAIN! ANTONIO WAS NON-RESPONSIVE AND VERY NON-APOLOGETIC AND APATHETIC. I HAD TO CHECK OUT AND LEAVE EARLY AND BOOK ANOTHER PLACE AND PACK EVERYTHING LAST MINUTE. I would NOT recommend Antonios place or him as a host. Antonio started lying about everything and small things and sent over someone to clean up when I didn't request cleaning. How would they clean? There was no water. After all that transpired at this point, I wasn't sure if Antonio was playing with the water to force me to leave or not. The other residents had water and the reserve was filling for days at a time but Antonio would only order a small amount of water and it would be gone in one day. I WOULD NOT RECOMMEND STAYING HERE. MEDICAL NEEDS AND NO WATER ARE NOT GOOD. Also, Antonio has you use several tricks to make water hot again and tricks to make items work properly like the toilet was broken and the hot water would go offline and the water pressure was limited. Antonio also had several large jugs of water under the sink and lavatory in the bathroom, this place has issues and he is aware. There is construction and limited closet space in the home along with unusable construction zoned closet space in the bathroom. This place is not rentable and not worth it. AVOID HOST AND PLACE. The host had the audacity to raise rates for this failed listing. NOTHING has been updated. SHADY