Roberto checked my husband in when he arrived before me and helped us when we needed things or had questions and is a super nice guy! The images are wonderful but feel the place is even nicer in person. The kitchen is well equipped for those who want to eat in and the laundry machine and dryer on site is a great bonus! Room and bathrooms are very clean as are the rest of the common areas. There was always plenty of hot water in the showers as well. Not sure if it was because of the time of year but the room we were in felt a bit damp overnight but we were also in a room with no window. Overall, we had a great stay.