Wow. Not only was Jean Guy's apartment beautifully located, tastefully and cleanly decorated, and attractively designed, but I felt that Jean Guy himself (though we never met face-to-face) was ALWAYS available to us over WhatsApp and texts. It seemed that no matter what question I had, he got back to me within seconds. My family and I felt VERY well cared-for. We visited Mexico City during an uncharacteristic cold snap, and Jean Guy made sure we had heavy blankets and space heaters in the apartment. He had great restaurant recommendations, he helped us out when my father-in-law got hurt and had to go to a hospital (!), he hooked us up with a terrific driver. If you book with Jean Guy, you'll feel warmly and thoroughly attended-to.