Susana is one of the rare hosts I have seen that goes above and beyond to answer guests' needs and questions. Susana is a super host and certainly knows about hospitality and the importance of it. Susana greeted us with a beautiful smile and lots of goodies. Prior to our arrival Susana got a toaster for us. In addition, since her modem and router are located in her house, which is next to the bnb, Susana and her niece Ursula put the time and effort to resolve the WIFI issue (there was no connection from my laptop), which took over an hour. To ensure good communication since we do not speak Spanish and Susana does not speak English she uses a voice translator on her cell which works very well. Last but not least, my Uber app was not working well on my cell and Susana helped me to reinstall and configure it. When leaving her bnb my friend had an asthma attach and Susana walked with him to the pharmacy to inquire about a pump. Thank you for every thing Susana.