The apartment is in a great location and the hosts are very responsive. I don’t know who the real ‘owner’ is but I never dealt with Nicolas - only Gerardo on messages and later Cesar for check-in. Immediately upon check-in we felt disappointed as Cesar’s first comments to us upon entering the building were emphasizing how old the building was. It was in bad shape when we entered. Most apartments seemed vacant or under construction. The apartment itself was renovated - mostly cosmetic. It was decorated very nicely but lacked some fundamentals. The shower started off without pressure or heat but Cesar immediately came back (he was actually waiting downstairs) to try to fix it. By the next day they had fixed it and replaced the tiny old shower head but the problem after that was that the shower was scalding hot and no means of adjusting the temp.
The apartment was also not as clean as we like it (mouse poop in pans and hair around the house/bath) but again they immediately sent someone to re-clean which was greatly appreciated. Still the hair would come up from the drain when the bath drained after my kids’ took baths. There was also a terrible smell that came from the bathroom drain at all times. The beds were super uncomfortable - like very very hard. The floor very creaky and slanted - fine unless you have kids that wake up every time you walk across the room. The kitchen very small but functional. The washer/dryer unit worked but took all day for one load to wash/dry.
If you don’t have kids and plan on eating out most meals I think this would be a sufficient place to stay. It’s a great location and has been styled nicely. The WiFi is great, great coffee downstairs and great restaurants nearby. For families it is not very comfortable. It feels less like staying at a local’s home and more like someone making a business out of Air BnB by renovating old apartments and focusing on cosmetics. Personally I think it is overpriced given the issues listed.