I received a complimentary upgrade to a more spacious room with jacuzzi (319). The room and bathroom were very spacious and comfortable. The bed and pillows were large and very comfortable. We always had hot water and with good water pressure when we showered. The buffet breakfast has good variety.
The hotel and commons areas are always clean and neat. The location is in a very safe area within easy walking distance to many good restaurants in La Condesa and Roma.