Extremely fast response. The host was very accommodating and responsive. Great Location. Friday and Saturday nights have somewhat loud music which is bearable because it is so close to Reforma. Perfect location right next to Angel of Independence. Restaurants like "Cafe Aventura" and "Lugar El Mariachi" close by. Super cool cafeteria downstairs called "Tierra GARAT" serving fresh authentic Mexican coffee and Breads. The security at the building are respectable and good. 24 hour security and safe.