The location is great - the photos were glossy but not very representative of the actual place. there were issues. The patio area is nice though - right off the living room.
A welcome note is needed. Not everyone in the party has access to the online instructions. It's just a nice touch. Marco said he was going to stop by and never did. The washer was in the basement.. but how do you get there? No clue.
On arrival the screen door was off to the side. Marco told ME to put the broken screen back on the track. Not my job. It's yours. And after he did two days later, it went right back off. It needs to be FIXED. Spend money to have it fixed.
It's not a good idea to be snarky with guests such as " don't let a broken screen ruin your trip." It's seems as if he just want the money and not to update and not be bothered with issues. He said it wasn't his job to give recommendations.
The restaurant he finally did recommend was closed and the other was 2 miles away in Condesa when there were many along Orizaba and Colima as we later learned. Maybe it's not your JOB as you say, but it 's nice in a welcome letter in the kitchen or dining room table to mention where to walk for a market and restaurants. I always did when renting out my place.
The master shower is cheap and hard to slide. The bathrooms need to be remodeled. They're old and moldy. I took a couple of photos.
The shower was cold last two days but she came to fix it so that's understandable.

But the microwave stopped functioning and Marco accused me of putting something metallic. Either the housekeeper misunderstood English or my Spanish or she didn't tell the truth. We all have microwaves and know what to put in and what not to. A cup was in there. So that was rude. It wasn't fried, it just stopped functioning.
The 2nd bedroom isn't mentioned it's cramped up another stairs.
Thurs/Friday nights, parties were going on and we had to close the windows to sleep. The WIFI really only works in the living room. A pain for my friend especially staying in the upstairs bedroom.
So - very nice location, near a park and restaurants but for the price- which is double some other places, it has a lot of wear - not like the photos, and he should really be careful about the snarky remarks. We were just two people, busy all the time, quiet and just wanted to enjoy the place.