A nightmarish experience, one for the books. This the type of thing you hear that happens to other people. Before arriving, I had asked Gonzalo if we could accommodate me at a particular price that fit my budget, he agreed. On the day of arrival, I missed my flight and needed to check in later, he accommodated. Here it starts, my first night I noticed the place wasn't cleaned, AT ALL. The kitchen was dirty, the appliances were used and never cleaned, the pots were tucked away with grease, the couch was dusty, the windows were dirty. Disgusting, It’s like my arrival was unexpected or not considered. I took pictures of the dusty dirty mess and texted Gonzalo. He said he’ll send the cleaning lady (lovely Veronica) to help sort it out. But that left a bad impression, I slept the first not unclear if the sheets were cleaned. Scary to be honest. In addition, I noticed that the stove would not work unless I lit a piece of paper. One day Veronica sees me doing that and showed me how to properly use the stove. Another point where I was like, hmm, why didn’t he show me how to do this. Why not manual?? but whatever I’m good now. One day, I wanted to use the oven, and it was just unclear how to use it. I asked him how to, he said it's old school so you need to do this (some half-assed explanation). I burnt my hands and a small part of my upper forearm. I was frustrated and in disbelief that not only was this place dirty on arrival it's hazardous and I didn’t want to be here anymore. I reached out to Gonzalo politely to have a discussion on shortening my stay for the reasons above, it was dirty and I almost severely injured myself due to his lack of negligence in walking me through. This man begins to insult my character and say fraudulent things about me. He said I took advantage of the price and that I have been unkind to neighbors (everyone I saw I said good morning, good afternoon, and good night) — he never once acknowledged that I injured myself and that could’ve been avoided. I want everyone to know how disgusting this person is, he should never be in hospitality, he failed with not having the space cleaned, he failed walking me through how to use this archaic stove, he failed to communicate professionally and cordially when my concerns were real. The last thing anyone is going to do is insult my character when I show everyone respect — I even showed his dirty apartment respect, I showed him respect. Once he began his fraudulent statements, I lost all respect for him and made it clear I am not the one. I am telling you, beware, don’t book here. The best thing was meeting Veronica, I hope she can work with other people because this man is rude and disgusting. I have pictures of my burns and the dirtiness I’ve witnessed. He has never apologized for the burn. BEWARE!