Alejandra, thank you for the amazing hospitality! Me and my bf stayed here for a week and were very comfortable and impressed with the attention to detail. She was very understanding about the changes in our day and flight delay and allowed us to keep our luggage and stay a bit longer until our flight time. Everything was as pictured and stated. The complimentary breakfast was a plus. In addition, Patricia and manager down in the restaurant/cafe and cleaning crew were very helpful in all matters. Would certainly stay again at this great lush location in condesa.