We had a nice stay with at Erica & JC's apartment, but found some things to be missing that could enhance the stay. Our family, which includes two adults and two young children, were at the apartment for two weeks. I'm listing the pros and cons below:
Pros:
1) Location is superb. With small kids we wanted to be in a safe location and close to restaurants and parks. We were a 6-8 minute walk from Parque Mexico and Parque Espana, and about 20 minutes walk from Chapultepec. It's about a 25 minute uber drive to the airport and 30 minutes to the Mexico City Norte bus station.
2) Easy check-in & check-out. The building manager met us upon arrival and seamlessly gave us the keys. For checkout we just had to leave the keys at the apartment and close up the windows/turn off the lights.
3) Open floor plan with lots of light
4) Large kitchen
5) Filtered drinking water in the kitchen tap
6) Easy communication with JC throughout the stay
7) A cleaner came halfway through our stay and did a nice job cleaning the apartment.
8) We had an issue with something not being in the listing that was mentioned. After reaching out to JC, they confirmed it had broken and were able to provide a replacement so that we had it for the second half of our stay, which was greatly appreciated.
9) Great water pressure and hot water in the bathroom
10) It's very quiet. We didn't have any issues at night with noise and sleeping. There was construction going on during the day nearby, but that didn't bother us since we were generally out of the apartment.
Cons/Areas for Improvement:
1) The apartment wasn't fully cleaned upon our arrival. The floor didn't seem like it'd been swept. We like to cook some meals at home and had to wash all the dishes before using them, as almost all seemed dirty.
2) No guidebook. We were not given any instructions and there is no guidebook in the apartment. We had to ask JC any questions we had (wifi password, where/how to use the washing machine, how to check out, etc.) or figure it out ourselves.
3) Limited supplies for a long-term stay. There were limited towels (5-6 total), only 1 dish towel and a couple of trash bags. There were no clips to hang your laundry to dry, which we had to buy ourselves.
4) Wifi was spotty. It worked in the living room, but not in the bedrooms and would go in and out randomly. Having stayed in two other places in Mexico for a total of 2 months before this without any Wifi issues, we were surprised by this.
5) We only received one key. It would be helpful to have two keys since up to 4 people can stay at the apartment.
6) There's no hot water in the kitchen (note there is hot water in the bathroom).
Separately and unrelated to the upkeep of the apartment, I was surprised that there were a lot of mosquitoes, even being on the 4th floor. We had to have mosquito repellent on at night to avoid being bitten, as the windows don't have screens & needed to be open for airflow.