Worst communication I have ever had on Airbnb! After our reservation they sent us a msg stating that they have Covid cases in the building and they have to move us to another building, we refused and asked for refund and it literally takes a day or two for them just to respond to one msg, we had to reach out to Airbnb many times to get our refund back. We didn’t stay at the apartment so I can’t speak to that but the communication is terrible and frustrating.