Jano was out of town but Karolina met us at the apartment right on time. She communicated clearly before our arrival and everything was easy and stress-free. The apartment itself is perfect - large, clean, full of natural light and very private. The location is good as well. It is very central and convenient to move around to other parts of the city. We walked a lot and used the subway and had a really easy time. We had a few questions about Mexico City and the apartment after we arrived and Karolina was always in touch via WhatsApp. We had no problems and would love to return here one day.