The communication was top notch, made me feel very comfortable staying in Condesa. The Apt is on the top floor, a nice view, however with bags takes a little effort, you'll get up there its not that bad, however if you have disabilities I would take note. The location is great, right next to a grocery store, very convenient for a quick breakfast or bringing a few simple things back to the apt. The beds were clean, simple, and comfortable. I was woken with the sun, which I love. Walk a few blocks into the heart of Condesa and enjoy a coffee while you watch the busy locals. Those few blocks also offer a bit of quiet in the night, so you're not totally in the think of it, but not out enough to feel unsafe.