Lorenza was an amazing host! She is very friendly. There was a big delay in my flight arriving in Mexico City so I was very stressed. She waited for me to help me check-in and even left me something in the fridge. As a first-time solo traveler, I was worried about my safety but this place is VERY secure. You have to go through a guard and the reception desk to get inside your apartment. The apartment is spacious, clean, and has an amazing view. Definitely recommend!