Gabriella was a great host. She was VERY responsive to me during the stay when I had any questions or issues. She was very accomidating when I needed someone to be there to let my friend in, and when there was really lour construction happening next door, she had them stop!!! The place is in an AMAZING location. The cleaners came more than we thought they would, which was just a little weird coming home to see the cleaner/building manager was in the house or had been there without us knowing, but they were trustworthy and did not cause any issues.