A very nice clean room for price and located near restaurants, chapultepec park, and plenty of museums. Room service was generally done around 1300 to 1400 in the afternoon. The doormen were helpful with giving you the access code for the hotel and even the wifi password. Look for the Italian restaurant with the green outside building to find the entrance of the hotel and press the white button on the wooden door, if you show up in the night time. I hope this help future clients.