Loved the amenities and location, however I don't recommend staying here if you are looking for a long term stay in CDMX! I had to cut my trip short after many consecutive issues...
Pros:
1) Condesa is an amazing neighborhood - great food , walkable and safe.
2) Nice gym and pool. However access to the gym is challenging. You have to track down security or maintenance to let you in as the host does not leave an access key and the keypad instructions provided don't work. Luckily I speak Spanish and was able to ask the staff each day.
Cons:
1) Very loud! The walls are paper thin.
2) Low quality bedding/linens - the comforter was stained, the bed is very uncomfortable and the towels were old, rough and limited.
3) Unsafe entry - the keypad code is not changed between guests. Felt uncomfortable, especially after I had to move units because of noise and a man walked in.
4) Was without hot water for 48 hours.
Overall, keep looking! Listed as a 4 star stay, but it's definitely a 2.