Loved this place so much we wanted to stay an extra day, and Zoloxochitl was more than happy to accommodate us. All of her responses were quick, helpful, and courteous, even when I was bothering her about my issue with check-in. This apartment is amazing. It has more than everything you need--lots of thoughtful touches like an espresso machine, beer waiting for us in the fridge, and a laundry inverter (never could figure out how to use it, though)--and has a gorgeous view of the city. The neighborhood is not as culturally rich, but it's clean, safe, beautiful, and close to lots of convenient things. The only problem I ran into was during check-in and it was my own fault (make sure your rental car is registered in the same name as your reservation!). The only other "downside" was that there is no central air conditioning and the big windows bring in a lot of heat during the day, BUT there are multiple fans, a swamp cooler, and blinds that block out the sun and those worked fine to keep us cool (although it was January when we went). I HIGHLY recommend this place to anyone who wants to live comfortably, stylishly, and with all of your needs taken care of in one place while in Mexico City.