this is not a normal AirBnB. After you pay, they will force you to provide bio-metric data (eg. scan your face) and make you complete additional information. They never justify why they need this and they won't give you access to your room until you do it. The system was a mess as well because they had an old phone number in their profile from AirBnB and I couldn't change it and couldn't access their system because I couldn't access the old number. I ended up spending half an hour on the phone to get it sorted... huge violation of privacy, phone, email, and BIOMETRICS and no added value... avoid this place if you can.