The apartment is very stylish and unique. It has a fantastic sense of style and comfort. The main reason we booked this AirBnB was because of the amenities. We spent more than we were initially considering because of the pool table and the Jacuzzi. We thought these amenities would be fun and entertaining. However, neither one really worked so it was disappointing.
Before booking we wrote the host and asked specifically about the Jacuzzi. We’ve had problems at other AirBnBs with Jacuzzis that never worked. We were assured that the Jacuzzi worked and we immediately booked. Upon entering the unit we noticed the Jacuzzi was not clean, low on water, and was very cold. We were assured by the cleaning staff that it would be warm in an hour to an hour and a half. That never happened
We wrote the hosts and was told the maintenance man would arrive and get the tub up to temperature. He added hot water but it was impossible to heat the entire jacuzzi with hot water from the tap, because it already had so much cold water inside. We were later told by the host that the tub cannot be any warmer than 26°C/78.8F which is not a hot tub.
The pool table is in a room that is too small for a pool table. Available sticks are very short to accommodate the distance between the walls and the pool table. Even so, we found ourselves not being able to make many shots because the walls were too close. The pool table is also not level, after making a shot, the balls would roll downhill making it difficult to play. After playing one game we gave up.
The apartment is really beautiful and for a lower price, I would certainly consider this department again, but we paid more for a working Jacuzzi and the use of a pool table that neither were functional. We would not book again for the same price.
Note: the host did offer to refund the fees, but we think that the hot tub, should be removed as an amenity because it is not functional.