The pros: Magdalena quickly responded, the apartment is in a great location, the gym was nice, and the apartment was comfortable and clean.
The areas to improve: Magdalena could have provided more help with some of the issues that arose. Our first night, someone was banging on the door and ringing the doorbell very aggressively for about 15-20 minutes. It was unnerving to say the least. When I let her know, her response was that it was a neighbor's mistake and there were cameras. It helped but I would have expected more concern or explanation.
The balcony doors didn't lock. After the angry banging the night before, I was more concerned with locking doors. I let her know, and she said someone would come to fix them. Then she said he couldn't come but "don't worry, no one will get in".
Smaller things were the shampoo dispenser didn't work and there were ants.
Overall, each thing wasn't a big deal but all together, I would encourage her to fix some things and be more understanding of guest's concerns who are unfamiliar with their surroundings.