The room was cozy and comfortable, the shower nice and hot. I liked the shampoo a lot, and the towel and duvet, too!!! The two (not one) bottles of water were a nice touch as well. Vicente and Sylvia were easy and pleasant to communicate with, responding quickly and helpfully.
Some guests who have trouble climbing stairs might appreciate knowing that the room is on the third floor.
I had trouble using the digital keypad to enter when I arrived, but Vicente and Sylvia stayed with me until it was resolved and once I got it to work, it worked fine every time afterwards.