This was my first time in CDMX, and Carlos went above and beyond to help me feel comfortable. He is very kind and he always quickly responded when I had questions. I felt very safe, and I slept well on the really comfortable bed. I mostly used Uber to get around, which is very reasonably priced and reliable. Note that January temperatures can go from 70’s in the day to 40’s at night, so do bring a warm jacket if you’re visiting during the winter (central heating is pretty much unheard of in CDMX).