Stayed here with my family, there are 9 of us. We all fit comfortably! Asuncion the door man, was amazing! He went out to greet us at the corner, because our car couldn't go down the street because since it was Sunday it was closed for cyclists. When ever we had questions Asuncion was always available to help us! The apartment has a kitchen, so helpful, especially when you have kids, we could keep stuff in the fridge and make breakfast in the morning! The hot water has a trick, I couldn't get it at first but everyone else in my family got it just fine. Second time around I got it, basically twist the hot water knob twice. It will get super hot, but leave it. Then just add cold water until it's to your liking. the apartment is super close to the historic center, so you can just walk to all the historic buildings and museums. Also, there is an OXXO like two doors down, we bought milk, cereal, etc. there. ALSO, there are like four pharmacies super close on the same street, super convenient for buying water and medicine. My brother in law got super sick, went to the Similares pharmacy down the street, they have a doctor, cured him and my sister right up!! the area is an older part of the city, but we felt pretty safe, especially because you need the key card to get in the building. Also, there is a Vivelo Pizzeria right next door, this was perfect because the kids would only eat pizza. The building has a washer and dryer, super convenient! We washed all our clothes, the washer is huge! for some reason I thought this apt had a/c, turns out, I was wrong. Not really a complaint, because we were in Mexico and they don't accustom to have a/c but the apartment does get hot!! there are two rooms, the one by the street gets cooler, when you turn the fan on and crack open the window, but don't open the blinds, when you leave to try and keep more heat out! The other room by the exit door is sooo hot, they had a fan, but it didn't really cool the room. Other than that, staying her was super convenient, everything was clean and our stay was comfortable. Alice and Albert provide the info for a private driver, we used him to get from the airport to the apt, they picked us up in two cars. they were nice and professional. After that used uber to get around. Uber is super cheap in mexico and safe!