My experience was bad.
Since the first day I messaged Edith telling her that the water heater was not working. She said she will fix it, but still it didn’t work, the water was always cold.
Also I told her that the remote control wasn’t working. She NEVER did anything to fix it. I had to spend a lot of time a the place and I couldn’t watch the tv.
The fridge wasn’t working correctly.
On her rules sheet she said that I had to clean the apartment, even though I paid for it to be cleaned. When I was leaving the cleaning people arrived. It turned out that I didn’t have to clean it, but she just forgot to tell me.
The apartment was okay, but her response was horrible. She didn’t care about all the things that weren’t working correctly.