We were excited to stay in this apartment after reading all the glowing reviews. To be fair, we had booked the place before seeing some of the more recent reviews which reflect some of the items that needed improvement which we found to be true as well.
First the good:
1. Location - this was great. Easily accessible to great bars, restaurants and parks in La Condesa, public transit and walkable to Roma Norte as well
2. New Building - the building itself was very nice and we liked that there was a 24 hour security guard
3. Check in - very easy
4. Communication - Juan Carlos and team were very responsive and easy to get ahold of.
5. Cleanliness - with the exception of the bathroom issue below, the apartment was very clean and well appointed
6. There was a bottle of wine left on the table as a welcome for us as we arrived, which was a nice touch even though we didn't get a chance to try it.
Items for improvement:
1. As other recent reviews have noted, there seems to be water damage along the wall of the shower, which creates a really unpleasant smell in the apartment. Hopefully this can be fixed soon.
2. Walls - the walls are paper thin, so you can hear everything in the adjacent apartments. Additionally, the apartment is on the 6th floor and there is a great roofdeck on the 7th floor. Unfortunately there was a large and super loud event on the roof one of the nights we were there with an open bar and a DJ blasting music. Since the apartment is so near the roof and the walls are so thin, it was really loud in the apartment late into the night which wasn't good for getting to sleep. I would suggest in the future checking to see if there events going on so guests can take that into account.
3. Speaking of sleep, while the bed has a thick foam mattress topper, we found it uncomfortable as the mattress sags noticeably in the center. This forced us to sleep on a slight incline/decline depending on which way you were facing.
4. There was a hairdryer advertised, however when plugged in it made a lot of noise but didn't actually work.
I'd happily stay at this place again if the above items were fixed given the great location and communication, however until these items are addressed I would probably look elsewhere.