I’ll start with the good before the not-so-great.
Amazing location, safe building with 24/7 security- sweetest guard. Apartment is beautifully decorated. Spacious. Great lighting. Terrace is spacious and a nice touch. They gave a couple bottles of water. Pet allowed! Really wanted to fall in love with it and stay for a couple of months.
Has all the superficial appliances needed for a long stay (dish washer included), but none of the actual supplies. No dish soap, paper towels, laundry detergent etc. needed to clean up should you want to.
Went 14 hours without a reply regarding both showers being broken… we messaged early evening and didn’t get a response until reaching out to Airbnb support late the next morning. Had to follow up multiple times to get the matter addressed, but by then we had already looked into another place to be able to take a shower. Hopefully it’s been fixed by now but little confidence given that the apartment does all the mínimums needed to get by. Water in the second bathroom gets lukewarm at best. Both shower heads were broken during our stay and the following morning we tried again and there was barely any water coming out, indicating a problem with water pressure beyond a just needing a simple shower head replacement. The toilet upstairs also had a hard time flushing.
The upstairs living room is a cool area but there’s no Netflix, just cable tv. When we got there, the tv wasn’t working and had to follow up 3 times to get it addressed. First response was that the tvs in the rooms downstairs work, which defeats the purpose of even having a TV in the living area. They eventually sent a repair man who managed to get the tv to work but no Netflix or streaming service was available upstairs.
Wifi is spotty and weak in certain parts of the apartment. It’s stronger by the router but was lagging and had some disconnections on FaceTime calls upstairs. We asked before checking in if the wifi were strong as we had to work from home, and they assured us it would be. Luckily my husband finished his work before heading to the Airbnb or else he wouldn’t have been able to sustain his zoom calls.
The bed is big but not the most comfortable. We kept sinking into it and was a little hard to climb out of. But the main bedroom has a balcony and that’s always nice to have. Both Netflix and Cable work from the bedroom. Walk in closet super spacious, basically a room of its own. Seriously wanted to fall in love with it.
The location, space, and decoration are big wins; but management’s unapologetic, passive aggressive communication was a deal breaker… we tried to ask for a refund since we couldn’t even take a simple shower and had to look into other accommodations to do so, and they went as far as to say the maintenance guy knocked on the door and I didn’t answer so to have a safe trip home… no one knocked, and if they really claim that he knocked they didn’t notify me via message that someone was supposedly there even though I was replying by the second. Not to mention there’s a very loud doorbell they could have rang should they have theoretically showed up.
Would definitely reconsider staying here should the wifi get better and the showers be fixed. But management was the deal breaker.