With several apartments in this building hosting Airbnb-ers, this is a very well run program, with self check-in, thoughtful welcome package, good wifi signal, self-maintained lodging. However with what I assume is a high turnover of guests, the apartment felt a little tired, with marks on the wall and well-used (but clean) bedding and towels. The hot water is great and the appliances are brand new.
Amelia was super responsive to my request to re-mop the floors and bring me an iron/iron board (the iron never actually turned up). She also quickly and kindly supplied ear plugs—the apt is on a very busy highway, so I had trouble falling asleep. I didn't necessarily have a negative experience, just not as up to standard as I had hoped. Thank you Amelia.