The unit itself was nice and the building staff was friendly and helpful, but our overall stay was problematic. It felt as if our host was either new to hosting, unprepared to host or simply apathetic.
Communication was a major problem, as our host stopped responding when we sought guidance on issues (non-functioning wifi, non-functioning Netflix, gaining security clearance). Our wifi never worked, so advertising a unit as having wifi was erroneous. We were not supplied with face cloths. When inquiring while there, our host said they aren't used in Mexico. Also, it would've been a tremendous help if we had known where to check-in, where and how to gain security clearance, that swim caps are required to use the pool and that the unit isn't equipped with A/C or fans (which would've been a factor when determining where to stay) BEFORE our arrival. A household manual, detailing pertinent information, would've been quite useful, especially given our hosts' overall inaccessibility. Neither our host nor any of his representatives was there at check-in -- like most things, we were left to simply figure it out through trial and error. Lastly, given our nightly rate, we would have expected everything to function as listed and if not, our host would address. As for location, Condesa would've been a more ideal area of town to stay, given its proximity to night life.