Excellent place. There is 24hrs help at the desk which is great. They were able to provide everything I asked for: hair dryer and iron. Staff was extremely nice and there’s cleaning going on constantly. I loove Escandón, the neighborhood, much better than touristy Roma Norte and Condesa, actual Mexicans live there. Communication was super fast and constant. Only thing I would comment on and it has nothing to do with staff more directed towards the admin, charging extra for toilet paper seemed excessive. Would absolutely return and recommend. Great stay!