This was mostly a great experience, so let me start with the good things. Rafael is a very nice, bilingual host who met us when we arrived. He lives in the house in the back of this one. The home was convenient, spotless and conveniently located. I had a problem in that it was hot and I asked for a fan via text. Rafael was immediately responsive to that text and I had a fan by the end of the day. Thank you! Unfortunately, when I used the same text string (copy saved) to complain that the wifi and tv weren't working, both of which are advertised in the listing, there was silence for two days, until we left. I don't understand that lack of responsiveness, given his friendliness and perfect handling of the other issue, but there we are. No wifi (which was really important, since I only had 3 G service) or TV for the entire trip. Ending on a positive note, there is a secure entry and parking spot, and perhaps there is an explanation for this because everything else about the place and Rafael were fine. There were lights on the router and I unplugged and plugged it in numerous times, plus both the 2.4 and 5 g networks showed up as logged in on my new iphone. It may have been the network; it may have been me - although I'm tech savvy - but without his response I'll never know and it affected the trip.