We ended up not using the reservation because of a family emergency but Gaby was extremely kind and helpful throughout the whole process. She took the time to give us precise check-in instructions and then when we said we thought we weren’t going to make it she was patient and understanding. We were sad we couldn’t enjoy what I’m sure would have been a lovely stay but we’re looking forward to making another reservation soon to spend some time in this cute and greatly located apartment. Gracias Gaby!