Firstly we turned up to the apartment and apparently the one we booked did not have electricity. We were showed to a different apartment which only had one room, the other had 2.
We did view the original apartment in the dark and it wasn't representative of the pictures. It was old and worn.
During check in we had to wait with one of the hosts employees for an hour while they tried to fix the electricity in the original apartment.
We accepted the other apartment with one room, as the original booked apartment was so worn down.
The host agreed to refund us for one night. But we only received part of the refund, which didn't include taxes.
In the other apartment that we stayed in there was an issue with noise. The neighbours next to us were reportedly very noisy and neighbours of the apartment came to our door to complain to us about them and told us if we needed help with them keeping us up all night with music and partying we can knock on their door and they'll call security