This apartment is really exceptional in some ways. First of all, it's HUGE. Very large, spacious living room, large dining table capable of seating 10. Four spacious bedrooms, three of which have closets. Two full bathrooms (one has a shower, the other has a tub/shower combo), a pretty decent kitchen, and even a large, separate laundry room with BOTH a washer and dryer. The key value for us as a large family was that this place had 1) plenty of beds, 2) a washing machine - and a dryer even, and 3) centrally located close to public transport. Very close to the Insurgentes metrobus, about an 8 minute walk to the metro, etc. Grocery shopping was not terribly convenient - there is a Walmart Express about a 10-15 minute walk away.
The host (or host's representative, maybe), Francisco, was very responsive and helpful. He doesn't speak English and we don't speak Spanish, but Airbnb's translation made it easy to communicate by chat nonetheless. One of our favorite things about this apartment, in a place where we didn't want to drink the tap water, was that it had a full water dispenser of purified drinking water at check-in. And twice during our stay, Francisco dropped off full jugs when we had run out. This was awesome. He also brought us some extra towels and an extra fan, both of which made the stay more comfortable.
The single biggest downside is, as mentioned in previous reviews, the noise. The apartment looks out over a very busy, often congested intersection of several arterial thoroughfares. Even in the middle of the night there is sometimes honking, sirens, etc. And you might think being 11 stories up would blunt some of the noise, but it doesn't. So if you're sensitive to noise, this will get to you quickly. This apartment is not the restful place for peace and quiet and tranquility, if that's what you're looking for.
Another downside mentioned in some reviews is the elevator, but it was fine with us. It's not that slow, and there are very few other people in the building that ever use the elevator, so there isn't often any competition for the elevator. The max capacity is supposedly five people, so we had to split up into two shifts anytime we wanted to use the elevator, but this was not a big deal.
The kitchen is pretty well equipped but doesn't have everything, as you might expect. We missed having a tea kettle and oven mitts or hot pads.
Overall a good value, and like I said, the combination of a large apartment with a washing machine in a good location is what led us to book this particular place.