Ana was very helpful and always accommodating and responsive about any questions I had. The location is wonderful and the information is accurate! The neighborhood was quiet at night. I had some minor issues with bathroom supplies, left out with no toilet papers, no body shampoo, and no liquid soap. Maybe a bigger issue was the cleanliness of the place and specially the floor and the fact that it would get a bit too cold at night (late Sep), I almost catch a cold. The building is also a bit too old. Overall it’s a good deal if you’re on a budget and want to be in a central location!