Hector was really responsive to phone calls and the key was easy to get from a person living in the building. Hector's apartment was really beautifully decorated with lots of art. Since three of us were staying in the apartment, we appreciated the two large bathrooms, each with its own shower. The washer/dryer was really useful as well, since we were staying for a week. The location is really near to a lot of restaurants and walking distance to tourist places like the Anthropology Museum and the Angel of Independence. A cleaning person came through at least three times during our visit and made sure that the towels were clean and the sheets fresh. Basically, I'll never live this well again :) Thanks, Hector!