Claudio was very quick to answer our email inquiries. May be good to know some Spanish. Condominium was very clean and stocked with supplies. Washer and dryer and water purifier were nice. Location was really ideal. Workout gym and pool and movie room and netflix and store downstairs were really nice as well. Receptionists were very nice, but only speak Spanish. It took a couple nights to get used to street noises 5 floors below, but not a big deal - just normal big city traffic noises. No A/C but evening air was sufficiently cool, even in summer. Cheaper than area hotels and so nice to have kitchen and living room areas in addition to two bedrooms plus two more single beds. It's best to plan to arrive between 4 and 8 pm, and leave by noon. I recommend this condominium.