My five star rating on all items is definitive. One of the best experiences I've had. Check-in was easy, no tour was given and no tour was needed - it felt more like I can be trusted - but Jorge was always available when needed. He resolved two minor issues (more like user-errors) for me very quickly. The place is not huge but it is clear, spacious and minimalistically decorated with tasteful art. The place is very tranquil. The bedroom has an east-facing window which I've wanted to experience for some time. The place is so clean it feels like you can eat off the floor. The only thing I would give a heads up on is that in the quiet of night you can hear some noise coming from the building penetrating through the walls and ceiling. Not loud, just there. No other tenant voices, just some building noises. After the first night of trying to make out what it was for a while, it wasn't a bother. The building and apartment feels secure and the security guards were very nice and always there. The cleaning lady is very nice as well. The location is excellent with City Market (comparable to Whole Foods) just half a block away. I love to cook and prepare my own food and the kitchen is fully functional. I would love to stay here again.