Carlos and Douglas are super attentive hosts who helped problem solve a couple of issues we had during our stay. There was some construction above us which was super loud and they were willing to work with the neighbor to make sure they worked around our schedule as much as possible. Despite this, we truly enjoyed our stay in CDMX and would definitely return. The apartment is a little on the older side and can get cold even with the heater, and the walls are also a bit thin so if you're a light sleeper make sure you have some white noise ready. Huge pros for us were the super light speed internet (the house comes equipped with extenders which made taking zoom calls from our temporary home a pleasant experience), the location (super close to a lot of coffee, food, and convenience stores, and parks!), privacy (24 hr security and low key neighbors) and the responsiveness of our hosts. We'd definitely return!