This is the best Airbnb experience I have had. I would recommend this place to anyone considering it and currently reading this review.
Check-in:
Checking in was very simple. Upon arriving, Jorge met us outside, helped us with our luggage, and showed us to our suite. We were given a key to the outer door and a code for the interior door, he asked if we needed anything, and even made us each a really tasty cocktail.
The place:
The suite was extremely nice, and included everything you would need for a short or long stay, including a fully-stocked kitchen with what looked to be a brand-new freezer/fridge with purified water dispenser. The rooms are really well-decorated and very tasteful.
The bed was the most comfortable I've ever slept on. Directly outside the door is a great patio with table and chairs, which was a perfect place to relax, and very private.
The neighborhood:
Really great part of town, we always felt extremely safe, especially with the enormous exterior wall separating the outer patio from the street. There are several great places to eat within walking distance, including an outside market where fresh produce/meat is sold. I believe other areas of town are easily accessibly by public transport, but honestly we exclusively used Uber because the price was unbelievably low - $1.75-$3.00 USD will get you pretty much anywhere you need to go.
Communication:
I communicated with Jorge on WhatsApp, and always received a reply in under 5 minutes, even very late at night. He was really generous with his time, and took the effort to recommend/contact local attractions that we were interested in and call cabs for us if needed. Jorge is a native Spanish speaker, but his English is great and there was never any kind of language barrier. Even so, he put us in contact with his relative who lives in the US, just in case we needed any extra assistance. We never had to contact her, but it was nice for peace-of-mind.
Service:
The service was similar to what you'd expect in a luxury hotel. Every morning/afternoon (whatever time to we specified), the suite was thoroughly cleaned, including washing any dishes, replacing linens, new soap, and new toothbrushes/toothpaste! They will even do your laundry - 2 articles of clothing per guest each day, free of charge! There is also turn-down service each evening, which is a nice additional touch.
Value:
The price we paid for this stay was way lower than what it should have been. We would have happily payed twice the price and this still would have easily been our best-value Airbnb experience.