I'm not sure where to start. The owner of the apartment, Eloy, was incredibly fast to respond to questions before we made our reservation. And after we did make the reservation, he was so helpful with things like providing restaurant recommendations and letting us know the best way to get to the property from the airport (for example Uber vs. Taxi).
The location of this building is perfect in Polanco. It is the "Beverly Hills" of CDMX and there are police officers everywhere which made us feel safe. The best restaurants in all of DF are located within a 4 to 6 block radius.
The apartment has a kitchen and fridge, so even if you don't want to indulge in the amazing gastronomy of CDMX or the Polanco neighborhood, you could go down the street to Superama and get whatever you need. It has a great view of the Av. Masaryk!
Additionally, the staff downstairs are amazing and are more than willing to go get you whatever you need (please tip them well as they are amazing people). They're also a concierge and can help you with finding good restaurants in the area or advise you of places not to go.
To be honest, I was excessively paranoid because of things my Mexican friends had told me about Mexico City. But in the end, I felt more safe in this location than I do in downtown San Diego.
They have great amenities on the top floor including a gym and offices with monitors and PC's connected via ethernet. This is super important these days given that many people are working remotely.
Beautiful apartment, amazing staff (although someone who could speak English would be helpful), PERFECT location, and very good internet speed for those who are working during the pandemic.
Easy check-in, easy check-out and we can't wait to return. I'm sure I'm forgetting a few things. Gracias Eloy and viva Mexico! (Also a special shout out to PEDRO and the rest of the staff!)