Trisha was fabulous from the start. Easy communication, fine with the fact that my flight got in past midnight, and accommodating re the timing i needed to leave. The location is what makes this place so great: it is a quiet oasis in the middle of the still pueblo of coyoacan, with its fabulous market and everything you need close by. The shower was fabulous by mexican standards! And internet and all worked superbly. Highly recommended.