I was very happy with Alfonsos communication at the start of our stay. After check out, he accused us of a missing cup which he wanted to charge us for. There was also an issue with a towel…he had an unwashed blue towel in the apartment and the blue color ran onto a white towel and he also wanted to charge us extra for that. I didn’t think that was fair and he agreed with me after I declined paying for the white towel. I have stayed in many Airbnbs and have been a host myself. I have never been charged for extras and was surprised by his requests.