The place is as describe in the picture and Sofia was very responsive to my messages but I had 3 major issues. Issue #1 at my check in there was no soap shampoo and toilet paper on my room. I asked for an iron before my arrival and it was not deliver to me until the 2nd day. I would expect that they clean my room everyday because of the pandemic but this was not done I had to ask for it on the second day to get clean towels . Issue number #2 there is no privacy you hear everything from other rooms! You hear people talking , having intimacy and the employees talking, worst of all there is a big tank of water that you hear all night and day non stop! I had the worst nights .Issue number #3 the bed is super hard! Literally is like a rock and the WiFi doesn’t work properly .