The apartment looked exactly the way it did in the pictures. Alice has many books and magazines about Mexico City on the kitchen table waiting for you. We used Alfredo the driver a couple times and he was very professional and on time. Angel the doorman held half of our group’s luggage after check out because they had a later flight. So they wouldn’t half to walk around the city with it. The only things I would say is the hot water in the shower can be tricky. And the master bedroom tends to be a little bit noisy because it’s facing the main road. But over all a great week.