Rick was really responsive and made checking in a breeze. The neighborhood is great and the apartment is a perfect jumping off point to Condesa and Roma, and to the rest of the city. It's ideal for those who don't intend to spend much time at the apartment because it's not very big. The bedroom can get pretty noisy with traffic noise at night so be warned light sleepers. Also there is only about 30 seconds of hot water, so don't plan for very long showers.