Please note that I (Maureen) did not stay here - the booking was for my daughter as she was unable to make an online booking from Cuba due to internet restrictions there - the hotel was made aware of this in advance and they had no issues with it. The following review is from feedback from my daughter:
"There was very good and responsive communication with the hotel prior to arrival and the central location was very good. At 'normal' rates we might have rated the hotel higher for Value but prices had been boosted - for all accommodation in the City at the time of our stay - which is totally understandable as it was both Day of the Dead and the Grand Prix weekend but nevertheless does affect feeling about value. Our room was on the top floor and there was no lift - we had been promised there was a view but there was none! Towels were removed every day for some reason and not replaced so had to be asked for, also for toilet paper. On the first day the water in shower was scalding hot and then cold for the rest of our stay. Breakfast was Ok - though only one cooked option (scrambled egg and ham.)