I was excited to book this place for its cost, rating and proximity to La Condesa. The photos are mostly representative of what you will find here. There were 4 of us who stayed and we had plenty of space. We needed a place to stay for 90- nights in CDMX but I chose to book the minimum amount of nights as a trial. We had a few questions before making the reservation and Ricardo was quick to answer them. Our main concerns were: is there reliable hot water, wi-fi coverage, the mattress in the main bedroom and the temperature inside day and night. I felt comfort from Ricardo's response but once we showed up, I knew it wasn't going to be for us for our 90 day stay.
I let Ricardo know that we were not interested in staying there any longer. I asked if we could depart and get our money back. I would've paid any non-refundable fees but he stuck to his strict cancellation policy, which is fair enough but in the end we were stuck paying and staying for 6 nights. There were no further reservations on the books and no cleaning would've been necessary since we immediately wanted to leave. He had nothing to lose by letting us go but then stopped replying.
The reasons we did not want to stay were: The bed did not lay flat, the wi-fi was only reliable in the office, there were not enough pillows, the sheets and blankets were not nice, it was cold and dark, the wall paper was falling off the walls, there were stains on the carpet and there were no closets.
I would reconsider booking this place until improvements are made. Things are held together with tape, the kitchen sponge was used and dirty and the door handle to the terrace is broken so careful not to lock yourself out.