- Not eco-friendly. Deodorizers around the house (very strong perfume first time coming into the house, I had to open doors for the smell to subside). Also very strong smell of chlorine in the bathrooms, at all times, (my guess is that there are chlorine pads in the toilet tanks). The fumes were very strong to the point my nose and eyes were starting to get runny.
-Despite the apparent cleanliness, some areas had never seen a broom nor a cleaning cloth (very dusty inside the closet floor and on the window frames; gum stuck on the floor, moldy shower tile).
-Super hard mattress on main bedroom. I requested a padding for the bed, I was told by Karina "Hola Buenos Días ( my name), que crees que no tenos algo más suave pero vamos a tratar de resolverlo de alguna manera"
(Hello good morning __ we don't have anything softer but we are going to try to solve it somehow).
Bruno also responded: "Hola (my name) no tenemos otro sobre colchón pero deja veo que podemos hacer".
(Hello __ we don't have another mattress cover but let me see what we can do).
I never heard back from them regarding this issue and I decided to let it go. I put an additional comforter as padding.
-Folding sofa in bedroom #2, is NOT a bed as listed in ad.
- Hot water would take forever to come out and the heater was not always on. One of the hosts had to come over from her place to turn it on. She arrived 45 mins later to take care of it.
- I had asked, ahead of my arrival, if they could get a heater (houses in Mexico get very cold during the winter); they had responded they were unable to get it, so I decided to travel with my robe (bulky item in my suitcase). They changed their mind and someone delivered the heater 2 days later after our arrival.
- Not very quiet place. It's an attached compound, very close to a very busy highway. I was woken up at 1:00 am by the downstairs dog barking for a while, and you could hear the ambulance and police sirens quite often.
- It is a cute place and it's conveniently located close to all kinds of amenities as listed. I really liked that it was very close to the place I wanted to be near by, but unfortunately, because of all of the above, I would not consider staying there again.