First off, Flavias communication was EXCELLENT. Any questions we had, she responded promptly. We were very nervous about flying in close to midnight and walking by ourselves in an unknown neighborhood with luggages, but Flavia went above and beyond to make us feel safe. She had the concierge meet us on the corner of the street to park and walk us in with our belongings. IT WAS SUCH A RELIEF! The actual apartment gives a great first impression, its decorated in a stylish cute way. There were minor things we struggled with, the shower head is a little old so it sprays all over versus in one single direction. The terrace overlooks the sides of other buildings so there isn't really a "view" to enjoy. Other than that we loved the location as it was close to everything and the bed was very comfortable!