Rodolfo and team came through when my flight home was canceled at the airport, and was heading back into CDMX with all my bags in a taxi, with no where to go! Response times were quick, and I was in my new spot in minutes. The space is like a mini 5 star hotel room, plopped down in the middle of Mexico City’s most charming neighborhood. They’ve thought of everything… 2 different pillow heights (back and side sleepers), lighted magnifying mirror, complimentary little snacks and coffee, luggage rack, even a beer in the fridge. This particular unit was below grade, but high windows on two walls provided enough light. They are all frosted for privacy, but I was able to open them to watch the neighborhood’s canines parade by on their walks. I will definitely book here again when I’m traveling alone or with a special loved one.