This was my first time with AirBnB. The location could not have been better. For the most part it was a good visit. There were some issues that did get resolved. First, I emailed the host to see if we could check in a little early- 2pm. I did not receive any communication. The only communication was a confirmation from AirBnB and I noticed my credit card was charged. We arrived at 2:55PM ( official check in was a t 3PM) and the directions were that the security guard would have our names and give us the key. He was not informed and was not given our names. He had to track the host down. We waited about 10 minutes before someone showed up. Then, we were told that the last guests checked out late and the cleaning crew was still working- and would be another hour and a half. A few things would have made the stay more enjoyable. There was a coffee maker but no coffee pods. The host did not provide either a booklet or email on how to work tv remotes , or where a market was to provision. He did provide an email with a few restaurant recommendations. We also noticed that when we flushed the toilet that water leaked. We called the host and he was very responsive, He sent someone right over ( who just knocked on the door and did not call before) - good thing we were there. I figured out the one TV remote and how to work it but the other TV was not hooked up to cable and therefore useless. He did bring some coffee which was greatly appreciated. A plumber came the next day and fixed the leak. These are small details, but essential for a pleasant stay. We booked a higher priced AirBnB hoping for it to be a great experience. I hope that these issues are resolved and that the next guests enjoy the great location. One other note, it's not the host fault but there is a large construction project going on across the street. It was noisy if you left the windows open. He should have mentioned that- they started at 7:30 AM- 6PM. The windows were soundproof so it was not an issue if they were closed.
Again, that is out of his control, but guests should be aware.