Amanda was great at communicating with us before and during our stay. The location was great, it's around a lot of shops and restaurants and fairly central for all of the different areas we wanted to visit. We didn't need to use the kitchen / dining areas that much but it was nice to have the space to spread out. The filtered tap and washer / dryer were a bonus. Some people have mentioned it can be a little chilly, which we would agree but there are small space heaters and extra blankets.