Victor was very easy to reach at any time.
The apartment and the view is as stunning as in the pictures.
The only downsides for me were the fact that the entire lobby is being recorded (video and audio) at all times, and I found that a little invasive; and the fact that there is a parking space but you have to pay every time you use it, even though nobody ever used it and it was a part of the house so it did not imply any extra cost for the owner.