We had clogged sinks, water leaking from the bathtub, no lights in kitchen, but Angel was very slow to respond and did not send anyone to come look or fix any issues. When the electricity went out on the entire first floor including the kitchen and living area, Angel did not respond at all. After 8 hours, had to contact Airbnb directly and still no answer from Angel. We had to use flashlights to pack our belongings. Left this house in the middle of our trip and had to find new accommodations. Angel only responded after Airbnb issued a refund.