This has got to be the worst Airbnb experience ever. I will post all the messages exchanged with the host so you can judge for yourself. It started off on a good note, with Jose allowing early check in, as early as 7:00 am, we were unable to take advantage of this as we missed our flight but that is still credit to him, he was still willing to allow an early morning check in.
Something to note about the building, they take your finger print for entrance but half the time it does not work so they treat you like a criminal trying to access the building, two: there is no hot water between 9 :00 am and 11:00 am, it barely lukewarm so you have to plan your showers accordingly, uber eats is not allowed in the building so you have to go outside to pick your order.
Now, onto the apartment itself, it does look like the pictures but the pictures do not tell the whole story, the kitchen is pretty much useless as there are no usable pots and pans , there is no way to make a simple coffee or tea, there is one pot but it has burnt on food that is impossible to remove and looks disgusting no one could possibly eat of that. Then onto the bedroom, i had to go to Zara and purchase my own bed, it was clear that the duvet/comfortable was not washed between guests and had an odor that was hard to ignore, the bed sheets and pillows were extremely old, the bed sheets had holes in them and also did not smell fresh, they were clearly not laundered either but the worst is the large stain on the mattress, the host claimed it is from water form the sealing but given how untidy the whole apartment is, i was doubtful of this so i doubled up on my own bedding. This is not even the worst of it. Jose tried to scam me by claiming i broke his dinning table(which was already broken) and tried to claim 6000 dollars from Airbnb, how laughable, 6000 dollars for his very cheaply made table. Here are the texts exchanged so you can judge for yourself. Do yourself a favor and stay away from this Airbnb
hour
Mercy
5:57 PM
Hello Jose, great reviews!!! Is it possible to check in early, my flight lands at 6:00 am. I would really appreciate it
Mar 5, 2022
Jose
5:49 AM
Hello Mercy, thanks for booking. Yes sure you can check in early.
Please one day before just send me your ID and let me know at what time you arrive.
Thanks
Mar 7, 2022
Mercy
9:38 PM
Hello Jose, here is my Driver’s license. I arrive at 7am on March 12
Mar 8, 2022
Jose
3:28 PM
Ok Mercy, thanks
Mar 11, 2022
Jose
8:10 AM
Hello Mercy, Im looking that you are too guests, can you send me the ID of the other guests please?
Thanks
Jose
2:39 PM
Hello Mercy, please send me the other guest ID, cause we need it to access the building.
Jose
8:51 PM
Hello Mercy, so see you tomorrow at 7am?
I hope we don’t have problem with security because we haven’t sent the other guests ID.
Mercy
9:30 PM
Hello Jose, my apologies, I’ve been busy with work. Yes, we’re arriving at 7:00 am tomorrow. Here is the other guest’s ID
Mercy
10:38 PM
Hello Jose, we missed our flight so we will come on tomorrow’s flight at the same time. We will arrive on Sunday at 7:00 am
Jose
10:42 PM
Oh!!ok
Mar 13, 2022
Jose
5:59 AM
Good morning, I’m here, outside
Jose
6:20 AM
Hello Mercy, please let me know when you arrive, cause I have to give you the keys
Mercy
6:36 AM
Hello Jose, we’ll be there in 18 min. Just got in a taxi
Jose
6:36 AM
Ok
I am at the lobby. You are coming to Tower 1 apt 3505
Mercy
6:58 AM
There is no one at the gate to let us in
Mar 14, 2022
Mercy
6:33 PM
Hello Jose, we got our finger prints done but it does not work to enter the gate, please, will you advise?
I see people using cards while we always have to call security
Jose
6:36 PM
Hello Mercy, please can you go to Basement 1, maybe there was a problem when they registered your fingerprints
Mar 16, 2022
Mercy
1:41 PM
Hello Jose, the finger prints still don’t work. It’s really embarrassing to always have to shout for security to come open for us
Jose
1:43 PM
Have you gone to basement 1 to tell them to check that? They need to to take another finger or give you a card. Cause if I call they are going to ask me for you to go with them
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Mercy
1:44 PM
Yes, I did
Jose
1:50 PM
Ok, can I see you there at 4:30pm?
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Mercy
1:52 PM
I’m out but should be back at 5:30
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Jose
1:53 PM
Ok, see you there at 5:30
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Jose
4:19 PM
I’ll be there at 5:35 I’ll see you at Basement 1
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Mercy
4:24 PM
Ok, I’ll meet you in the lobby, I just got back
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Jose
4:25 PM
Ok see you at the lobby then
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Mercy
4:30 PM
Oh, I misread that, ok, I’ll meet you in the basement at 5:35
Mar 18, 2022
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Mercy
8:58 AM
Hi Jose, where do I take the trash?
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Jose
9:33 AM
Hello, the container is at basement 1
Mar 20,