From greeting, Letty was warm and kind. The loft is in a private street with lots of security. Right next to the Santa Lucía mini bus embarking station. It’s outside the main city but a great place to rest if you are looking for quiet. She has someone that comes in to clean the place once a week and replace towels. The place has plenty of pans and plates to cook homemade meals. Hot shower, comfy twin bed, coffee machine that makes 2 cups at a time. Great place outside away from downtown hustle and bustle. Definitely recommend