Irene is very nice and responsive with anything we needed. The location is great and close to everything around Roma and we loved walking around the neighborhood. The place was comfortable, however it needs some urgent TLC. We understood the condition of the apartment because Irene had mentioned she had had a long term tenant that left the apt in very bad condition the day before we arrived. She flipped it within a day for us, and it was clean with new linens and towels and kitchen ware, and the rest she will do after our stay to bring the apartment back up to her standards.