When I first went to check in, it was pretty smooth. I didn’t speak Spanish so my guest had to communicate with the security officer. Once getting inside it was very good. The elevator is a little slow getting to your floor but it’s very fast taking you down. Once we arrived to the room, it is a keypad and very simple to use. The room is beautiful! The soaps and shampoos are great smelling and I wish I got the name of the body wash so I could purchase it. It left a citrus flavor. Netflix is on the tv and the couch was comfortable. My only issue was the allergies within the room, maybe it was the flowers, bu My nose got stuffy and I didn’t have allergy medication on me. Would recommend hypoallergenic flowers next time. There is also is one of those fancy fans in the closet in the bed room I would recommend you use it. No A/C unit inside the apartment, but you can keep the lights off and it stays generally cool. Will book again! Great location in roma norte also!