Showers did not work, had to walk downstairs to an uncleaned apartment on the second floor to shower. Refrigerator didn't work. Had to store my food in someones else's apartment. Management was VERY slow to respond and didn't believe me half the time. Had to basically walk management through everything just to have a place to shower and store food. Wasted an entire day dealing with this mostly because management was neglectful, didn't seem to believe me, and seemed to not really care until the end of the day when more guests showed up and had same problems. This was the most frustrating Airbnb experience I've ever had. Got my refund (handled through Airbnb) and got out of there!