Our arrival was cold and unwelcoming as if we were checking in to some low end hostel; very unprofessional. I even told the staff person that I had stayed here several times before the pandemic and there was no response. The unit was well worn and had carpet stains on all carpets. Also stains on the bar chairs at the kitchen counter and stains on blankets in both bedrooms.
I have stayed at this location several times before the pandemic and was fairly happy with the exception of finding the exit door by the kitchen unlocked allowing anyone from upper floors complete access to the unit. This happened on a previous visit and was corrected when I notified the front desk. On this latest visit I again found the exit door unlocked and when I notified the front desk and management thru Airbnb I was informed they did not have a key at this location and the manager would have to come and lock it. I was told not to worry because there was security and cameras in the lobby. I felt quite unsafe as I was carrying valuables and a large amount of cash. There was a safe in each bedroom but the valuable items could not go in. There are no cameras in the stairwell so any person on the upper levels could enter undetected. I had a dinner reservation and I didn't want to leave until this was rectified which was quite annoying. I find it disturbing that this happened on two different visits. It appears that they are quite careless by not ensuring these exit doors are locked. Most guests would be unaware of this because you have try the door outside from the stairwell.
P.S. The porter and front desk person on the second day (Sunday April 10th) were very accommodating and personable.