My stay was great! I've had bad experiences with property management companies in the past compared to an individual owner, but these guys were amazing! I got an extremely quick response any time I had a question, both before and during my stay. The location was also perfect, the apartment well stocked with all the amenities you'd need (soap, dishware, etc), and having 24/7 security definitely made me feel safe as a first time visitor to Mexico City. After a day or two I realized it wasn't even that necessary as the neighborhood itself is super safe, but it was still nice to have!