After we booked this home we were not informed about the house being in an area where the Mexican government shut off the water. When we arrived there was a note taped to the wall informing us about the water situation. Upon our arrival Mat demanded we pay her 800 Pasos in cash for our second person, when I said I would pay it through AirBnb she refused to accept the proper AirBnb terms and extorted me for the cash. This homes description is purposely vague.
She has an aggressive untrained dog with ear piercing barking at all hours of the day and night, sleeping was near impossible. We decided to stick it out and give it a shot, but after a few days we could not deal with the lack of water, the dog, or the suburban location. Unless you have a budget for cabs and Uber it takes nearly fourth five minutes to walk somewhere to get a bite to eat. There is no kitchen and no hot plate so unless you are prepared be ready to be hungry.
When we decided to leave and ask for a refund for the following days booked, Mat had her two sons and two armed Federal Police bodyguards with machine guns threaten us with intimidation to not ask for a refund. This altercation has traumatized my girlfriend and myself... This family are not nice people, and they are scary.