We were welcomed by Veronica (Penepole's maid I believe). But Penelope was quick to respond to our message/email. The location (Colonia Condesa) is just perfect. The spiral stairs to access the room is very narrow. If you are more than 6 feet tall, be aware...you could hit your head on those famous spiral stairs while heading to the bathroom! We did hear noise from the street, but the most disturbing noise was coming from one (or more) small barking dog in the building.
Wifi is very good and strong. The terrace is a nice bonus, but noisy if your not the one using it. The bed is firm, very firm. Too firm to my taste - and that was the deal breaker for us. There was a smell coming from the drain in the bathroom sink. Mexico DF is a beautiful city. We'll be back. But not here.