The Airbnb was very nice & new. Marcy was also very nice and communicative and helped where possible but the overall experience was disappointing. This host runs a LOT of airbnbs and the lack of organization was immediately apparent. Automated checkin instruction message were incorrect & guided us to the wrong parking spot. Because we were only staying one night, we didn’t get a dedicated spot & needed to move to the visitors area. Upon returning to the Airbnb after dinner around 9pm, we realized there was no toilet paper in the Airbnb. The host had already left the area & first asked us if we could go get it & then reimburse us but she was kind enough to turn around and bring us some as well as a beverage as an apology about 30 min later. Then the next morning the bottle of soap in the shower was empty. Seems like they have too many units and not enough people to manage them.