To begin with, my girlfriend had a hard time getting through immigration at the airport, and Rodolfo was quick and helpful to assure the Customs agents that she did indeed have a place to stay. After our airport nightmare, I was very pleased to meet Francisco at the location, to discover he was friendly and attentive to any needs and concerns we might have. The space itself is just as advertised, in the middle of a quiet but charming neighborhood with close access to Chapultepec, La Zona Rosa, Condesa and Roma, and a short cab ride from Polanco and the Historic Center. Kitchen is small but perfectly functional, bathroom is well-equipped, the shower is hot with great pressure, bed is a comfy queen that slept the 2 of us very easily. All told, this was an excellent accommodation and we were very pleased with both the space and the service that F&R provided. 5/5 stars.