All in all, an amazing experience with both Luis and the place!
He was responsive over Whatsapp and even provided us with restaurant/sight-seeing recommendations for the few days that we were here. The place is in a great area for exploring! If you love wandering through busy markets that sells everything, this is the place to stay. Right up north are endless streets of markets that would take years to explore completely.
The building has a front-desk staff on-duty 24/7, and it is really easy to find when you arrive. The staff spoke English well and was helpful throughout our stay. The rooftop is also amazing! There are hammocks and tables where you can work/relax/watch a movie! The rooms are spacious, and all the facilities are new and work great! There's even a kitchen with everything you need (Hint: buy cheap groceries in the market and cook your own meals when your homesick for some pasta!)!