Even with a slight mishap with a chair, Vanessa was very responsive and on top of making sure I had everything i needed. Even if I didn't message her, she messaged me with a friendly message. Ensuring that i knew, she was there if I needed anything. The only things I didn't like is the guidelines of not being able to make noise more than 50 decibels after a certain time or not being able to have a guest. Which is understand but something that guests need to know about before paying and requesting to stay here