We really liked our stay at Rafael’s - communication went very well and they showed us around the building as well. The building has a swimming pool, gym and tennis court. The apartment is very well located too. We had an issue with one of the sinks and the airco in the living room didn’t work either. But we got help immediately with the sink the next day, plus they brought a big bottle of drinking water. Overall, the couches were also not clean to sit on and we wish we didn’t have to communicate about a few problems in the apartment.
Other than that, great location, great communication and big hospitality is what we got!