I feel bad about leaving a less positive review because the host was so friendly. However, I also feel misled by the previous reviews, so I'm compelled to be honest. First the positives:
+ excellent communication and friendly host
+ apartment is well-located to Reforma, halfway between centro historico and Zona Rosa
+ apartment is large
+ washer/dryer
Reasons I can't really recommend a stay here:
- beds are extremely uncomfortable. The frames themselves were badly assembled, and the mattresses are cheap and flimsy
- showers are terrible. water alternates between cold and burning hot constantly. also, one showerhead is installed properly so it's immobile, while the other is literally just a tube.
- host doesn't provide drinking water. i have no idea why so many hosts in mexico think drinkable water is optional.
- the very few windows in the apartment all face into a parking garage, so there is almost no natural light.
Again, the host was very kind and attentive, so I feel a little bad complaining. But the apartment was uncomfortable and I wouldn't stay again. Hopefully he will replace the awful beds, fix the showers, and provide drinking water (a large garrafon) in the future. In that case the apartment might be 5 stars.