Guillermo was wonderful to work with. He was very communicative and helpful. The space provides basic comforts in an excellent location for exploring Roma Norte. We are a family of 3 who visited CDMX twice on our vacation in Mexico. The first time we had stayed in Centro, which made it easy to see the tourist spots around there. We chose Roma Norte for our second stay, and enjoyed the neighborhood much more than in crowded Centro, though we occasionally needed to Uber to other parts of town to see the sights. There are wonderful restaurants a short walk away, including great street food. Lots of places to eat outdoors, which was important to us because of COVID. The apartment has nice new appliances and cooking supplies, though we didn't bother cooking while we were there. It is well suited for it, though, if you wanted to make some meals at home. This is the 6th floor of an elevator building. Front desk security staff are friendly. Check-in was very easy, and we always felt safe. You should expect city street noises, which is common throughout Mexico City. I brought my earplugs and was fine with the night noises. The club across the street played loud music late, but only on Saturday night. Things were much more quiet on Sunday and Monday. Just come prepared. Would stay there again.