For the price, this is a great place for a solo traveler or a couple. The location is excellent - Condesa is a really nice neighborhood with lots of bars and restaurants, and you're really in the heart of it all. The neighborhood is safe and pretty to walk around. The apartment itself is pretty basic but adequate. Not a place that you'll want to spend a lot of time, but it's quiet and clean for sleeping. As others have noted, you should know that you go up 3-4 flights of stairs to get to the entrance, and once inside, there is a narrow spiral staircase to get down to the bedroom and bathroom. If you're older, with kids, or have a lot of luggage, this would not be the most ideal stay for those reasons. We did not meet Penelope but we really appreciated her flexibility with check in time and Veronica was lovely.