Overall, we enjoyed our stay in Mexico City. The unit was very clean, modern, and suitable for a four-day stay. The location was just perfect, as it accommodated short walks to dining and social options, as well as a reasonable Uber rides to the city's great attractions. Great value for the price! The hosts were very helpful in advance of our visit and was available for an early check in (half hour early) to accommodate our flight from the States. Check in was efficient, and I appreciated the tips and advisements for our visit and stay in Mexico City. They also provided us with extra bottled water and toilet paper for our stay. Blackout curtains were a nice addition as we were exhausted on most days, and the provided industrial fan helped with the warmer nights. Unit is located on the 5th floor, so be prepared to hike to the unit, but it will help you walk off all of the calories you ingest on your visit. :) Unfortunately, our enjoyment and excitement to visit the City were overshadowed by issues with our unit after check-in. Also, once we began to have problems with the unit, the hosts' response time was not immediate, and at times took a few hours to receive a response. This was difficult to manage, as we wanted to make sure that things were taken care of. We understand, though, that our hosts were working throughout the day and may have been busy. We did not have any hot water until day 2 and there was an electrical issue with the outlet on the wall with the television, wifi, and cable box and we had no access to these electronics until late in the evening on day 1 (after 9 pm) after the host came in to try to fix it. Once we learned of the issue with the hot water, we attempted to boil water on the gas stove, but the stove would not light and we were forced to take cold showers as we waiting for this issue to be fixed. The refrigerator was also not plugged in when we arrived, and we didn't realize it wasn't on until the end of day 2, after our food had already spoiled. These are all things that we would expect to be checked before guests arrive. The television's picture was also very grainy and while we were promised a new tv, it was never brought to the unit. In addition, there were no face towels provided (only hand towels and bath towels), and there were no window coverings on the bathroom window. Although it was blurred glass, figures are still very visible and it was very uncomfortable to be in the bathroom with the risk of others passing by the unit, as it faced the common outside area of the apartment building. There were maintenance men on our floor every day passing by and this caused much anxiety as we were in and out of the...