I can’t believe it, first I arrive and I hear knocking at the door, I open and it’s someone telling me they also have a reservation for the other room, but I haven’t been notified of this sudden arrival and the person doesn’t have the code of the flat so I stay for a while trying to help the person to get in touch with the person in charge of the flat. Then I leave for diner and when I come back, I see the bathroom : dirty. I go to bed exhausted, thinking some sleep will do me good but the windows are broken and don’t close hence the bedroom is very noisy from the road around, sirènes and I can’t find sleep. It’s literally like I am on a bed in the middle of the streets… also I don’t have the wifi, the informations written on the fridge aren’t clear, I tried everything and it doesn’t work…
In the morning someone enter the flat, again I haven’t been notified, it’s a new host. I contacted the support to get a refund and change my reservation. When I came back to pick my suitcase the owner packed my belongings without permission and left it at the lobby of the building. My chargeur was missing (as expected when someone else than you is packing your stuff) and they didn’t let me get it back.
This from far my worst Airbnb experience ever.