Spacious and stylish just as pictured but there is a construction going on just beside the apartment and no one warn us about it. Noise starts 6am. When I stayed, the demolition had been going on for 10 days already and they acted as if they didn’t know. After no response via Airbnb Chat, I called Arlen and she acted very rude when I asked why didn’t they tell me before booking and obviously I asked for a refund because additional to the noise the WiFi wasn’t working. Arlen: “I read your reviews and this has happened before with you, check out is at 11am”. Oh... Sorry for complaining because I want what I payed for. Refund was a joke and absolutely not fair.
PSD: I don’t understand why Airbnb hosts get so offended when you complain about their service with facts, I believe they don’t care about one bad review because they know they will be getting more bookings. Hopefully (users) you’ll think your booking decision twice.