Place is cold one heater in the bedroom, issue with the washing machine tried using it to wash some towels and shortly after there was water all over the kitchen floor, I stopped it immediately and notified Pedro he had a technician came to fix it, we had some business to take care of we were gone all day came home tired around 5 and Pedro and technician were still at the apartment, I understand he had a cleaning lady came to clean the mess and the apartment was clean, I cut my stay short for a couple of days due to an emergency I notified Pedro on January 12th and made the change through the app stating I will leave on Friday, January 13th, my husband had gone to work on Thursday the 12th I had the chain lock on and was napping when I hear someone opening the door, I jumped out of the couch and asked who it was Pedro answered and told me my time was up, I told him that I still have one more day, he checked the app and realized he was wrong he did apologize but I was still shaken up