I'm an avid AirBnB customer (over 10+ years) and have lived worldwide. I'm not often taken aback by reservations or stays, however; this one does it. The stay was terrible, to say the least. I arrived to settle in for 30 days as a remote tech entrepreneur, aiming for comfort, convenience, and interacting with a respectful host. My experience was the opposite. The toiler malfunctioned and did NOT work correctly. When I reached out about the maintenance issue, I was informed it would take 72 hours.
72 hours without a functioning toiler, for the price of this place, is unacceptable. Additionally, when I requested a partial refund because I was willing to STAY, the host informed me that they would NOT meet me halfway to accommodate my request. I urge anyway interested in a comfortable stay to AVOID this place at all costs. There are WAY better places to stay in CDMX that can offer more value and a more meaningful experience with a friendly host.