Things that could have been controlled by owner: The apartment wasn’t cleaned very well. You could see the dirt in the edges of the wall and dust build up in the corners. The bathroom was the worst part, moldy ceiling and the exhaust fan had build up from at least a month. The sewage smell would go all the way to the first room as you came in. We had to buy room deodorizer and run the fan with the window open. It took three days to get it to smell decent. Only two rooms had AC, and of course the room with the sewage smell did not have it. The weekend crew was not friendly at all. We asked for toilet paper we’re told they would only replace it once during our stay. We had a total of nine people staying. We paid for everyone, so it should have been stocked appropriately. The staff during the week was very helpful. Although we did have to shower with cold water for two days because the boiler needed a new battery. After that it was a struggle to get the right temperature.