Even though the location is great and neighborhood was safe we DON’t recommend! We had a horrible experience, Anya was not receptive to our concerns, and the Airbnb was extremely unsanitary.
Our Airbnb experience started to go bad when our early check in was not scheduled. Anya claimed a system error prevented our early check in to be scheduled and had consequently booked someone in one of the rooms of our Airbnb. Still needing the airbnb to rest since our arrival time was at 6am we had no choice but to use the Airbnb. We felt uncomfortable walking into our Airbnb with a stranger being inside. Anya showed no effort to accommodate for this error. We understand human error happens and Anya did come back to clean the room after the guest left, but our experience with her Airbnb worsened.
The plumbing was not working. The sink and shower drains were clogged after first use. Anya sent a first plumber who did not show up and wasted our time. She reluctantly sent another plumber but expected us to let the plumber in, pay him, and wait for him to be done to let him out (basically do her job) because she had gone out of town. We also found hair on pillows, sheets, and towels. On top of the unsanitary sink and shower there were five instances where we saw cockroaches in the bathroom and kitchen sink and counter.