I had a hard time checking in because my messages went unanswered and I had to contact Airbnb support. They responded after, but dropped the ball once I arrived—a neighbor had to let me in. We had agreed that I would call 30 minutes before arrival which I did, several times, no answer. Stressful especially in a country where u don’t speak the language, are traveling alone with luggage and photo equipment. The hosts took care of a problem w hot water and gas and did so promptly after the initial problem.. it’s a big space, but rough around the edges. One bathroom can only be accessed by going outside and water pressure is a serious problem upstairs. The location is excellent and with a few tweaks this place could be improved…. Providing eating utensils is critical and there were only a few plastic spoons to be found. It’s not expensive, and acceptable if you don’t mind compromise. I had to change my checkout time from very early in the morning to 9:30 and they should have advised the cleaning person to arrive later. Check in and check out was not pleasant and I felt that there wasn’t much care about my convenience. I felt I had to rush out of the space because the cleaning person was there, and I realized that I left some of my stuff behind. Nice people, just need to put a bit more time into the experience.