This location is great in the city. We were able to access everything quite easily, and she even offered to let us use Metro cards, which was very kind. Its close proximity to Mercado La Ciudadela made the souvenir shopping super easy and fun! Also, don't sleep on Las Palmas Panaderia, they have the best conchas I have ever had!
At the time when we booked, the listing claimed there was a portable A/C unit, however it only had tower fans. We mentioned this to the host and they offered to bring over more fans, if we wanted. That amenity was misleading, but the host was very quick to offer up the solution, and checked on us multiple times to make sure our trip was going well.
Overall, this was a positive experience, and felt like a safe neighborhood. The security guards were all super friendly and greeted us with a smile.
We had an issue with a gas leak in the gas water heater, but the failsafe system kicked in, warned us of the leak, and AirBnB was able to find us an alternative place to stay for the night while the host worked on the issue.