From the start of our stay, Ernesto made it clear that he was available for whatever we needed. His attention was personalized and his manner was always upbeat and friendly. The property was even better than we imagined based on the web site. We stayed 2 months and we felt very comfortable. We had a few issues with consistent shower temperature but that is being taken care of. The neighbourhood is very attractive and enjoyable to walk. Buses are available just 2 mins walk from the apartment, and the delightful Polanco area is 20 mins walk. Fogoncito is 5 mins walk and does fantastic tacos el pastor. We will not hesitate to stay at this property in the future. Thank you for your attentiveness, Ernesto, and thank you Claudia for the tortilla making lessons :-)