Paulina went over and above what she had to. From meeting us upon arrival, to giving us information about restaurants, shopping and the Condess area, to sightseeing which included Freida and Diegos houses in the St. Angel area. If we had a question, she answered us back immediately by phone or email. The apartment was in great shape, the beds were very comfortable and the area was quiet and very safe. Right around the corner was a Starbucks and many, many great restaurants.