Marcia was most accommodating to my husband, daughter and dog as we needed a last minute place to stay. She was flexible getting us the keys and was very helpful to us in making an arrangement with the parking garage across the street (very reasonable prices) where we had a bit of a language barrier. She was very sweet to our young daughter, bringing her stuffed animals to play with and had no problem with the dog. The space is very large, not fancy as it is an older building but very functional for anyone who needs a place to stay with just the basics while they go out to see the city. And the location is great. There is metro just around the corner, no shortage of food, and the park/museums/shopping is right there. The building had a few maintenance issues while we were there which Marcia quickly arranged with the building admin to resolve, a slight inconvenience, but not a huge deal as they were addressed and fixed within a few hours. The apartment faces inward, so there is no view, but there is a great deal of privacy and the neighbors are very friendly, as is the cleaning lady whom we met as we checked in a day early. Unfortunately our daughter managed to break a vase even though we thought we had child proofed everything within range of toddler grasp, for which I was mortified, but Marcia was understanding, for which I am most thankful. We did wind up shortening our stay as we found we personally needed a few more creature comforts and a bit less hectic location as I am traveling pregnant and we are in the process of relocating longer term, but Marcia was understanding about our request and handled it in a manner I thought was more than fair. In short this is a great value for anyone desiring a central location, reliable internet, lots of room, and lots of transportation options. We didn't use our car once. It is especially dog and child friendly with room for both to run around and play, could accommodate singles, families, couples, or friends traveling together and is a very budget friendly and private option in what can be a somewhat expensive city for travelers seeking a place to stay and comes complete with a friendly and helpful hostess who puts a lot of effort into making sure her guests are comfortable.