The place looks nice in photos and clean on the first look upon ur arrival. Then you start seeing the walls that are dirty and dishes and glasses and runner thats set on the dining table that are dirty and the curtains in the bedrooms that are dirty and falling. The duvets in two of the rooms didnt have covers and they are white and you will see all the marks and dirt on them.
Theres mold in the shower area glass and windows . There was no shampoo and we werent provided them when asked about we were told sorry the previous guests took the shampoo. There was no washing mashine detergent and the washing machine smelled cause of the water that has been sitting in it for a long time from prior use by cleaners or previous guests. The place has no airconditioning and theres no air circulation unless you open the windows everywhere and then there way too noise from neighbors and a dog all night and ambulances and street noise ghat you cant sleep. The beds in the bunker bedroom are very uncomfortable and you will hit your head on the top floor one even if you sit. Most things are hand made from wood from crates it seems and are very flimsy. They have tried to make it look like a hippy modern authentic kind o mexican place with a white setting as we see in pictures but the place is just dirty when you look close. Theres also no elevator and no tv.
Other than these issues, its close to everything in condesa and roma and we walked to all the nice restaurants. Paola responded to our messages very fast.