You won’t go wrong here with this place. I personally had a great stay with not one issue. It’s an excellent location for a first-time tourist to CDMX. It was conveniently located near all the restaurants on my list - all within 20 minute walking distance and felt completely safe throughout. The room is nice and clean - there was really nothing for me to complain about. Rosalia was extremely fast on all inquiries and responses. You usually get a response within one hour.
I noticed three common complaints on other reviews - no air conditioning, noise, and less than soft mattresses. It’s true, there is no air conditioning, but they do provide fans and the there is a floor to ceiling “window” that helps with circulation. This was not an issue at all for me. I felt cool over time. The noise critiques are over-blown. The building is on an off street from the main corridor. I didn’t hear a peep from outside so no issues for me. And yes, the mattresses are not super soft, but I didn’t mind at all. It should not be a deal breaker for you to stay here.
Overall, I liked staying here and I would certainly come back again. It served all my needs and it was a great decision. Thanks Rosalia!