Firstly, let me say that the location can't be beat. It was wonderful to walk outside, cross the street, and have the plaza with all the vendors and action happening outside. Many other attractions and eateries are within walking distance as well. The Museum of Popular Art is right around the corner and our favorite museum!
There are a few cons though. Firstly, the bathroom downstairs is like a studio. There is no enclosed space between the bed and the toilet. There is a partition that just hides one seated person, from whoever is currently on the bed. Also, the curtains around the room must be pulled shut or you can see the person on the toilet from both the kitchen and the living room (because the room's walls are glass). Upstairs, the bathroom is enclosed, but the walls are glass, so you can see someone inside there if you are in the kitchen looking up. Even worse, the loft has a glass half-wall to prevent you from falling down (only goes to about your mid-thigh) and doesn't help block your friends from seeing you in the bathroom. We ended up turning the lights off in the loft bathroom when we used it so no one could see us.
When you're in the loft, if look over the headboard, you can look down onto the room below and see your friends sleeping! The rooms aren't even fully separated from each other, so I had to ask my friends not to have any sexy time while they were there. In fact, when they talked, the sound would naturally funnel up to our room and it sounded like they were in there with us. We called this type of sleeping arrangement "adult bunk beds." Lol. Also, the sheets kept coming off the mattress and the mattress was stained and dirty. It was kind of gross. Even my boyfriend commented on it.
Lastly, only one person can shower at a time (and don't even think of flushing when someone is showering.) The water in the shower will turn both really hot and then really cold because the system can't handle water usage for more than one person at a time.
I have to say again that I loved the location and Hugo was super sweet, but this room is really only for one couple or two single persons, and the mattress needs to be replaced. If these things are addressed and you are looking for a very responsive, responsible, and excellent English speaking host, stay with Hugo!