The toilets are more than often not well kept. Dorms get too hot and crowded. Staff at reception is really friendly. If they have issues they just solve them with giving free stuff which is not good or reassuring that guests are in a safe space. A girl was assaulted in the dorms and they didn’t call the police, not even let her watch the security cameras, just upgraded her to a private room, letting this individual inside the hostel, and her very affected. Also I had a big issue with Daniel the American, part of the staff, which was extremely rude and disrespectful, even on the point of getting almost physical with me and the solution was to give me a free meal. The next day I saw him on the corridors and he bullied me to which I completely ignored. He uses the common spaces for personal spaces as he pleases. And the guy still works there and doing whatever he wants in the building. Despite the good experience I had besides all that, I wouldn’t stay again because of the way problems are “solved” I wouldn’t feel safe.