All communications were clear and timely. Gnilane kindly accommodated my late arrival on Christmas Eve (thank you) even though traditionally that's when Mexico celebrates Christmas. The studio was just as described - immaculate, central and perfect for my needs. Gnilane's neighbours were extremely friendly, I felt immediately welcome. The neighbourhood was interesting, great choice of restaurants, shops, galleries all just a short walk away. The only negative was that I found there was only enough hot water to either wash my hair, or take a proper shower; not both... but that was not really a problem; I did one in the morning and the other in the evening. Would be keen to stay there again. Thanks for making me feel so welcome ;)