Apartment is exactly as it looks in pictures - perfect for a base in CDMX. Water was hot, bed comfy, kitchen was well equipped, was also nice having the code locks so we didn’t need to worry about keys.
We did have an issue checking in - we had booked to stay the night prior our arrival date as we were arriving at 4am and wanted to be able to access the apartment straight away instead of waiting until the afternoon. However when we arrived the code for the door hadn’t been activated and so we had to wait in the building in the cold for 2.5 hours until the hosts woke up and could reactivate the code for us. An annoying start and disappointing because we had made the arrangement with them prior - however, they refunded the first night straight away and were very helpful - overall it didn’t worsen the experience, just make sure you’ve had your arrival time confirmed if it’s not during working hours!