This penthouse is fantastic! Great location, spacious, CLEAN, building is safe/secure with 24 hour security. Kitchen well stocked. Terraces are unbelievable - great views and large. Comfy beds. Just overall a 5 star rental.
Only negative: host communication was shady. We had 4 guests on reservation (me, wife, 2 kids). My sister-in-law lives in CDMX. She wasn’t going to stay since she lives there but unit was so nice she asked to stay. Host knew that and asked me if she was staying. I confirmed twice by text that, yes, she was staying.
After extra guest confirm, I never heard from host: complete radio silence. Now back in US, I get a message asking for more money for her stay. I questioned why & he cited “house rules”. Host could and should have stated an extra fee during my stay; however host chose to wait & do nothing until after. Had I known day 1 of extra fee, we could’ve paid or her not stay. BTW: AirBnB sided with me on NOT paying extra.
Unit is fantastic despite the above.