Location is excellent, on top of mall with Cinepolis, Soriana, Pain au Chocolat, bowing, and many other stores. So convenient. Pool is heated to bath water temp, so always great to take a dip. Room is cleaned by housekeeping every other day. Washer and dryer are nice to have. However in warm weather, the windows can be cracked open, so very little airflow, and can be difficult to sleep with only a portable air conditioning unit that cools down living room but not bedrooms. Checkin was a nightmare. We arrived without being told which tower or room to communicate to the security. Security would not let us pass the gate for 10 minutes due to this lack of info. Upon checking in, we still did not have the key card to enter the building, because someone from security was not working on Sunday. We were asked to download an app to get into the building and go up the elevator. We had to wait until Monday to get a code to activate the app. The app would error out 2 out of 3 times trying to open doors or getting up the elevator. I saw people activating elevators with keycards and wondered why we were not provisioned with keycards. Asking renters to download an app to access the building, and not having the code to activate the app until the following day is not what I expect from a seasoned AirBnB host or a luxe accommodation. If you choose to stay here, make sure it is clear how you get access to your room, when you will get access, if you have to download an app, what your tower and room number is, and ensure security has your name on their list. This was my most frustrating check in process in my many years of traveling. Do better.