The location is great. Hands off is smooth. Private drivers and 24/7 doorman provide great value and service. They helped us when my partner sprained his ankle for 2-3 days, from grabbing ice to helping us with food delivery. Alice is gracious and attentive. She provided extra snacks for free when we were wondering where to buy them.
As other reviews have mentioned, the place is noisy, from traffic noise, the noise from the main floor coming from other guests checking in and out, or businesses. Across the street, the businesses play very loud music on the weekends. Expect noises from outside and inside the apartment from 8am -8pm.
We voiced our noise concerns a few time and they were promptly resolved. However, not much can be done about traffic/business noise concerns.