Israel was great in responding to all of my questions, both prior and during my stay & I had quite a few.
The apartment is manned by doormen who are really nice and friendly.
The apartment is modern, clean and had everything I needed. I appreciated having Netflix to watch while overcoming my Jetlag and being awake at 3am.
I loved the location, close to two great markets and the historical centre.
The apartment is hard to find the first time, so ensure you ask Israel for detailed instructions before you arrive.