I got sick because of the appointment. There is black mold in the bathroom. I reported it the next day cause I knew that could have serious consequences to my health. I was very patient with them and I feel like they took advantage of that. The third day somebody finally came by but it was a maintenance guy instead of a cleaner since I told them it was mold so I didn’t understand what a guy with a hammer going to do. He only used a broom and some water to try and fix it, but it only made the smell worse. The next day I woke up sicker then the day before so I decided to leave that day and cut the stay short. But instead for them to handle the situation in a good way and refund me for the nights I’m not going to be staying there as that was my only request even tho they ruined my vacation they decide to be the worst kinda humans. They told me they only give me 20% of the stay back. Instead the full amount of the two night I didn’t stay there. So one word, HORRIBLE