We truly enjoyed our stay. The staff was friendly and accommodating. The receptionists spoke perfect English, which was a relief for tired travelers with limited Spanish language skills. The hotel is a charming combination of vintage architecture and modern amenities. We especially appreciated the 24 hour service with door man greeting and helping us. We stayed in room 407, which was private and quiet, but might be better suited to singles or a younger couple than us seniors because it is between the 3rd and 4th floors, requiring use of stairs. Cuahtemoc is a trendy business district with convenient taxi and Uber rides to many favorite tourist attractions.