Didn’t get to meet Emma but she did an excellent job responding to my couple of inquiries and her and her helper Jorge were super attentive, they once went so far as to going as a team made up of her helper, the architect and a plumber for a small concern I had that turned out to be nothing. The place is entirely comfortable and pleasant specially the walkway teeming with plants, the Internet is super fast in every space, electrical outlets are everywhere, great work space with an awesome and solid antique desk, great security and outside locking gate, the neighborhood also feels safe and is insulated from the noisy main streets nearby, and everything is near - restaurants, vegetarian restaurants, Chapultepec and Lira parks and other places. Mine was a very pleasant stay and I would stay here again.