Mr W’s Level of service is unmatched. We had a few issues with the apartment and they came as soon as they could to fix them. Having said that, we have stayed at several Mr W properties and this last one was not the best. Pros: apartment is nicely decorated, it has a doorman and it’s in a great location, bed were comfy. Cons: it’s very cold and noisy, it was lacking a lot of kitchen supplies, Wifi was a bit slow and we had some issues with the electricity.