We stayed for 7 months and loved it. The location is great (close to Bosque de Chapultepec, the metro and to Paseo de la Reforma) the apartment very spacious and has really comfortable beds, comfortable pillows, convenient washing machine, drying rack, well stocked kitchen, brilliant WiFi, good speakers, nice TV, lots of space in wardrobes. The apartment is very clean and Janet is amazing, cleaning every week and helping to fix any problems we had as well. Daniel was very good at communicating, checking we were ok regularly. When we had problems, they were fixed extremely quickly. The only downside was that the traffic is quite loud, however the doors in the larger bedroom can be moved to give a double layer, which makes it quite a lot quieter. The sauna and hot tub also didn't work the whole time we were there.