May communicated very well before my arrival, and I enjoyed my stay - the flat is lovely and exactly as shown in the pictures. Great powerful shower, something you don't always find, was wonderful to use after a long day, and very comfortable bed. The WiFi worked well with no problems. Kitchen is well equipped - other than making coffee I didn't use it, but I could see it has all the essentials if you plan to cook. The 2 gallon container of drinking water was a nice surprise and saved carrying bottles of water to the flat. A great place to stay, I would have no hesitation to stay again.