Communication with Alejandra prior to arriving was very good. She had to leave town the day of our arrival, so she brought us the keys a day in advance (we were already in the area). That was very kind of her. The apartment is close to public transportation. It was not noisy. It was generally clean, but we noticed the floors and baseboards perhaps needed some attention. The thing that was a negative for us was the lack of kitchen items. We were here a full week for business and anticipated being able to cook in the apartment. There were very few pots, pans, knives, kitchen towels, etc.