The apartment is lovely, and the Condessa neighbourhood is a wonderful part of the city in which to stay. Unfortunately, the apartment wasn't as clean as it should have been (the floors and toilets had clearly not been cleaned before our arrival) and the hosts were completely unresponsive to friendly emails sent at the beginning and in the middle of our stay outlining questions about the lack of running water in one of the bathroom sinks, our difficulty getting the stove to work, and about how to handle a dead bird on the patio. Seven days after the initial note, I've still not heard back from the host. I'm just glad the problems we identified weren't any more serious than they were, as it felt we were totally unsupported.