I’ve traveled all over and have never experienced anything like my stay in this Airbnb. My partner is a very heavy sleeper but even he couldn’t sleep through the shockingly loud music/singing/chatter and screaming that must have been coming from directly next door, outside. It went on—nonstop—from around 10pm until at least 5am the next day; it was still ongoing when we left for the airport. We didn’t sleep a wink. It was maddening. The apartment was also freezing cold and we couldn’t find a thermostat. (We finally concluded that there is no heat control accessible inside the unit.) I tried heating up some leftover soup to warm me up in the early hours but learned that the microwave doesn’t work. Or at least, it didn’t for us. We plugged it in but it wouldn’t turn on.
I will say that the hotel/apartment is absolutely beautiful. It was clean and tidy and we so very much appreciated Julio and the rest of the staffs’ kindness upon our arrival, especially in allowing us to drop off our luggage early. Unfortunately, our stay was an absolutely miserable experience. It’s impossible for me to sleep on planes so you can probably imagine how awful the long plane ride on zero sleep was for me. Not to mention, we were traveling back to the states for my father’s funeral. He passed away suddenly and unexpectedly from covid while we were in Mexico.
One final item: we found the staircase to be pretty unsafe. The top of the stairs does not have any sort of railing or barrier and sits right where the bathroom and bed/end table meet. There is very little hallway/space before it, so it seems theoretically easy to fall. This didn’t pose as a significant issue for us since we were only there the night, but I can see it being a bigger concern for others, especially those traveling with little ones, so I figured it worth mentioning.
We attempted addressing the noise concerns with the hosts once we returned home, but they did not offer any compensation or resolution. No response or explanation regarding the microwave or thermostat, either. All-in-all, really disappointing. Sorry to say that we can’t recommend this one.