As a solo traveler, I felt completely safe. and it was great to have to be buzzed in and out of the building. I had 2 issues during my stay and Alejandra responded quickly and took care of both.The view of Chapultepec Castle and the proximity to Chapultepec Park were amazing. There are a lot of cafes and restaurants within walking distance. So, even after a long day of touring the many, many sites in Mexico City, you can comfortably manage to walk to a restaurant. The neighborhood is awesome.