Lorena is one of the best hosts I have met! She replies messages very quickly and is always ready for help. We locked ourselves out and Lorena came to 'rescue' us as soon as she can. We couldn't figure out how to use the oven and Lorena sent us instructions as well as pictures to show us how to use it. We had a power cut one day during our 1.5months stay Lorena immediately contacted her neighbor and reported to the relevant department. Lorena is so nice and she let us stay till the time we go to airport because our flight is in the evening.
There is a cleaner coming every week (we requested every two weeks) to do a deep clean of the property, the cleaner even moved the bed to clean the floor! We had problem with throwing away the trash but Lorena and the cleaner did everything she could to help us.
The place itself is so adorable with fully-equipped kitchen, spacious rooms and great location. The main bedroom is so big that I can easily do yoga in that bedroom, I even did yoga in the patio which is also very nice. The property located in a quiet street but it's very safe, I even walked my dog at nights feeling comfortable. There are supermarkets, restaurants, food stands, cafes with walking distance. It takes 5 minutes to walk to the metro station and 15 minutes to Mercado Medellin.
Internet works very well here! We work from home with a lot of video calls, we were a bit worried when we tested the internet speed (download 50M/s, upload 6 or 7M/s) but we had video calls at the same time without any complain or problem, so don't be worried to see the slow upload speed, the internet is faster than it shows.
The property has plenty daily supplies for our 1.5 months stay and we didn't need to buy anything more.
Someone mentioned the noise from the boiler but it was a problem for us, we slept very well with the super comfortable bed and cozy room. The neighbors are also very nice, it's shame that we couldn't speak very good Spanish to talk to them.
Make sure to tell the brand of water company when call the shop for delivery. Don't forget to bring your key before you close the door : )
I will definitely come back to stay at Lorena's place next time I come to Mexico City!