(Long Review but worth reading)
Unfortunately the bad reviews outweighs the good ones for Juan Carlos’ place. I had read about the place not being ready on time, the hot water not working properly when showering and many other things and I really thought maybe I will have a good experience but NO. My husband and my 11 month old arrived to this property on July 2nd at 9:15PM only to have no way to actually access the apartment and the host or co host finally answered my call to inform me that the apartment was not ready! (Something I read in other reviews) I was pretty upset because after much hassle at the airport I was hoping to put my baby down to rest. The co host suggested he will take me to another apartment just for the night because I could only stay one night at the “upgrade”… I declined since I didn’t feel secure taking a taxi that late at night to an unknown location and it will be too much of a hassle to be moving back and forth. He asked what did I want to do and I said, to clean the place we booked. I decided to go eat meantime the cleaning took place, after an hour I called just to make sure everything was still ok, but nobody ever talked to me again, we decided to walk back and the security guard mentioned 2 young ladies had gotten there to clean the property 5 minutes before we arrived, 10-15 mins later it was ready, really doubt good cleaning took place. I called Air bnb to let them know what was happening and they reached out to the host and he said his app was not working and didn’t see my messages (funny how he had my number to contact me but fail to apologize or check in if all was ok after) We initially booked because of the space, having our son in mind, outdoor area, Queen bed that is really a FULL bed and closeness to different places but it was a disappointment to see the outdoor couches very dirty, no iron like they mentioned, you have to run kitchen faucet on hot so you can take a warm shower. This had never happened to my family and I, especially have a careless host that can’t admit or fix what is wrong with his apartment. Wish he can better his communication for future guest. Good luck if you decide to book.