The apartment is phenomenal. My wife and I booked it early this year and we coordinated with friends (all with very busy schedules) to stay together in Mexico City. Unfortunately I injured my back just before our travel date, so I could not travel, but my wife and friends were still able to go. I got full reports from them and the apartment exceeded their expectations, which were pretty high given the beautiful photographs and prime location in Polanco. The apartment is clean, exquisitely furnished, centrally located, and safe and secure. Two things stand out - the housekeeper was incredibly attentive and willing to help out with any request (laundry, running to the supermarket for groceries, etc.), and the front office staff were more than willing to assist when one of my friend's luggage did not arrive with the flight. The airline arranged to deliver it to the residence the next day and the front desk staff were willing to accept delivery and hold on to the luggage so that everyone could go out and enjoy the day. Excellent host and apartment - would love to go back again!