Definitely the worst Airbnb experience I’ve ever had. This place is well decorated, but not comfortable to live in, not clean, and didn’t match the photos.
The couch and the entire beautiful sunroom was soaked in urine & a couch cushion was taken to be remade while I was there the smell was so bad.
The unit had only the lock on the door handle & many residents in the building don’t pull the front door shut till it locks, creating a dangerous situation. When I brought this up to the manager he told me it was totally safe, which pretty much everyone else I asked disagreed with. He fixed it, but I wish his response was apologetic and not arrogantly dismissive.
There are no closets & few outlets. The space was very cold but there are heaters. For a week stay one tiny garbage can with no replacement bags was provided & the building has no garbage.
The handyman was much more helpful than the manager, except for when he asked permission to enter the unit when I wasn’t there to show it to a potential guest- I said they should let the next guest be surprised, as I was, by the dead plants instead of the lush ones in the photos.
Everything was repaired & I got a partial refund for the many issues, including that there was no check in manual given with guidelines for the unit and the sheets weren’t put on till 6pm- 3 hrs after check in on the day I happened to be sick. I was able to drop my bags early & the guests were gone at noon so I’m still not sure why it took 6 hours to wash 2 sets of sheets, especially for the Mr W conglomeration of airbnbs that dominate Mexico City- seems like with that many properties you would have spare sheets around.
Anyway! Don’t stay here. There are many places worth the money they are charging. This isn’t one of them.