Gonzalo was extremely helpful by direct telephone call & his property representatives Juan Pablo & his partner Angela were wonderful in meeting us (a family of 4 including 2 children) after our very late night arrival by plane, explaining everything & even offering us a mobile phone for our stay in Mexico City.
The apartment was perfectly located in a very secure building, allowing us to explore the city at our leisure, mostly on foot. The area had everything a visitor could possibly want or need & I would highly recommend Gonzalo's place for anyone who either has or has not been to the city before.
On our last day Juan Pablo in particular went out of his way to help us arrange flights to the Yucatan on short notice, even walking with me to get the tickets just a few blocks away because it was cheaper than doing it by telephone!
We loved Gonzalo's place & consider ourselves fortunate to have found him on Air Bnb!