The location and communication was great. So glad the room had A/C, my husband gets hot very easily. Although the city area isn’t very hot or humid, after showering the room became humid, so the A/C helped out a lot. since it was a small room but just what we needed. The pillows and mattress were a little on the hard side, so if you’re a side sleeper, you’ll be sore in the morning. At one point I couldn’t with the pillow so I slept on the mattress on my back. Felt weird but helped. The water pressure was amazing, the rain shower head was life! Our room had the sink on the outside of the toilet/shower, which worked out perfectly. I could get ready while my husband did his thang lollll. Perfect location and the staff was very friendly. We were able to leave our luggage until our flight time. Hope this helps!!