My family and I stayed at the Casai Mexico Polanco apartment for several nights and we really enjoyed our stay. The apartment was beautiful and matched the photos and description. It was very clean, modern, nicely decorated, very comfortable; and with very good wifi. It had all of the furnishings and amenities that we needed. The guard downstairs was also helpful and very friendly. The neighborhood was lovely and convenient to CDMX tourist sites, like Chapultepec Park and museums (via a short taxi ride). There is a Walmart and convience store in the neighborhood which made it easy for shopping and there are many restaurants within walking distance. We also appreciated the easy and very quick turnaround communication with the Casai team. We also enjoyed the lounge which is in a different neighborhood (and not within walking distance). The lounge does not have food or drinks but has comfortable seating and wifi.
Overall, we had a great experience and would definitely stay at the Casai properties again in the future!