Overall great stay and I would totally stay here again. There was some communication difficulties the day of check in but up until that point communication was great. The entry code wasn't correct but thankfully the room was still being cleaned and we were let in and informed of the new code. Based on the reviews I was prepared for the issue with the Jacuzzi in that it is really just a warm bath. You simply turn on the hot tap water and get in it. Eventually you will need to drain the Jacuzzi and refill it with warm water. There's no internal circulating water heater. Personally, I think the space would be better utilized without the Jacuzzi. As expected, it was a bit loud at night (similar to sleeping in New York City) so I slept with ear plugs and it was fine. The location is amazing! It's right in the center of everything you'd want to be visiting in CDMX. Some of us went for a morning run in Chapultepec forest every morning. The view is just drop dead gorgeous. I don't think I've ever had a better view. The icing on the cake is that there's a balcony with that view on all 3 stories. The accommodations were excellent, great beds, all very comfortable. Everything I needed was already there. I do agree with some of the reviews in that the stairwell is a bit dangerous. Similarly, I do wish the railings on the balcony were just a tad bit higher. It's a bit scary looking over the edge. Overall it was a great stay with comfortable accommodations and jaw dropping views. I would love to stay again.