Lorenza and Mercedes were great. They was a small issue with my check in as they had accidentally left the wrong keys in the lockbox. However, it was a genuine mistake and they were very apologetic about it and rectified the issues immediately and came back to check on me the next day with some pancakes. They were very friendly and accommodating about it all.
The place is great for couples and solo travellers and has a kitchen with a fridge. Also located in a great area!
The only reason I have give it a 4-star is because I thought it was a little expensive for what it was. But perhaps that is the going rate in that area.