Communication with the host was great, Raquel was very helpful and made sure to make our check in as smooth as possible. It literally has everything you need! Such a cute, clean & cozy spot! Make sure you watch the video on how to find the place and you won’t have a problem. No issues with the hot water if you follow instructions. The rooftop was amazing! The place is safe and has a doorman 24/7, which were extremely nice and let us leave our luggage with them after our check out which we later picked up. The alleyway can get a little loud at night however this wasn’t a deal breaker. Restaurant & activities within walking distance. Ubers are available but I would strongly recommend for you to go to the main road, I would always use the restaurant’s address (TESTAL) to not have any issues!