Awful. I was in the city and needed to get a Airbnb. I usually get the Airbnb and then I get a code to check in or meet up with the host to obtain the key and that’s it. NOT THIS PLACE. I got this place and after I purchased it I got a message that I have to download the Sonder App and upload a picture of the front/back of my driver license AND then SONDER has to verify it. I recently got married so my last name on my Airbnb is still showing my maiden name. Sonder couldn’t let me check in because they couldn’t verify my name. I was so frustrated. BE AWARE of any rooms that are SONDER. It’s pretty much there own Airbnb but they are using Airbnb to list their rooms. I promise that if I wanted a Sonder I would have gone on Sonder. If I wanted a hotel I would have gone on hotels.com, but I wanted a Airbnb not a Sonder. They shouldn’t be allowed to list their rooms on here.