Upon arriving to the city, you must communicate to another person (Ernesto) via whats app. Ernesto was very responsive and spoke English. The place is on the 2nd floor of an apartment building. There are 5 keys and 5 locks to enter the apartment. The apartment is clean and cold. It has an electric heater which we moved room to room and worked incredibly well.
My husband, 3 year old and me all slept in one bed. It is pretty big bed. (I have a king size at home.)
There is a laundry machine that washes and dries in the same unit. The wifi was great. I worked off my laptop, and my husband and daughter each used their devices and we never had trouble. The small screen tv provided was linked up to my Netflix account.
The location is unbeatable. I would pay $50 more per day for this unit just on the location and sq. ft. alone. There a minor inconveniences but at this price, only a**holes would complain.