Viridiana’s place was so beautiful, spacious, prime location and looked just like the photos. Communication was great with her and the guard and the apartment felt very safe and secure. Me and my boyfriend first had an issues with the broiler, even with the guards help it was still frustrating and once it worked it took about 10 min to warm up, then it would get burning hot to the point you can’t touch the water, and if you were to try and cool it down it would go back to freezing. As we spend time in there we started noticing that the apartment was not very clean, the bathroom in the main bedroom had hand prints all over the wall that you can see while sitting on the toilet, the bedding did not have that fresh laundry smell, there were stains/dirt you can physically pick up on one of the beds in the 2nd bedroom, also stains on the main bed. There was a red party cup underneath the dresser and we found some chips on the side of the couch. For the price we are paying to stay here this is Unacceptable. As a guest we should not be having to play with the broiler everyday on vacation. Seems like maintenance is not kept up.