There are host, super hosts, AND then, as a category in their own right, there are Abril and Rodrigo, with the always efficient help of Sue. They are superb practitioners of customer service. They anticipate every need, take care of every little detail, and provide so much added-value to the stay (in the form of immediate responses, great locations, pristine facilities, my favorite coffee toys, a supreme internet connection, top-quality furniture and appliances…) that they make their competition irrelevant. We will be back, for sure.