We absolutely loved this apartment. Livia reached out to us before the trip to ensure an easy arrival and to offer her help for any additional advice or services we might need on our trip. As a family of six, it's not always easy to find comfortable accommodations. This apartment was large and comfortable. We really appreciated the spacious closets, fully stocked kitchen (it came with coffee!!), and good-sized bathrooms. The staff on-site were very helpful, making sure we had clean towels, helping us figure out Uber :) and setting up a private tour to the pyramids for us. The location of the apartment is perfect - in walking distance of the Zocalo, Bellas Artes, and many fantastic restaurants and cafes. There is also an OXXO (like a 7-eleven) downstairs if you run out of something like toothpaste or your children need popsicles at 10 pm! The building is very secure and feels very private. We would definitely recommend this apartment to anyone and we would definitely stay here again. The only thing we would change is that there isn't wi-fi throughout the building. It's only in the business office. This wasn't a huge drawback, but it would make things a little easier. All in all, our stay was comfortable and enjoyable.