Ivan is thief! I hope AIRBNB start legal actions against him and never let him rent ever again! The apartment owner had it already rented and he collected my money and left my family on the streets for more than 6 hours, never answering the phone and the very bad support of AIRBNB Forced me to rent another unit which is very expensive and lame, without solving anything and gave a cash back which I didn’t request that AIRBNB estimates that will take a month to hit my account! Thank you AIRBNB, you are supposed to be a serious company and not help Thieves as Ivan to scam high ARPU users of their platforms. This will be my last time unless it is absolutely necessary.