STAY AWAY From this Studio and owner Thomas!!!!! If you do not listen to me, you will regard very badly. This is the first time I am using Airbnb, and the whole experience could not be worse. Initially, I reserved for 8 nights, but I ended up staying 6 nights before checking out earlier due to many noise related issues and irresponsible and unreliable owner, Thomas. I will explain in detail below about what happened throughout my stay.
I checked in on Saturday night and everything went well until on Monday afternoon after coming back to studio I heard huge consistent noise from the floor above. Initially, we thought it might be somebody moving chairs or something, but this consistent noise lasted for an hour so we decided to go out to take a dinner instead. The next day Tuesday, we spent the whole morning outside. However, we were disrupted by the same noise again from an afternoon nap. Again, we did not pay much attention and thought it might be something temporary. On Wednesday, we were staying in the studio for the whole day. First of all, we were waken up by the same noise we heard on Monday and Tuesday. So, I decided to go upstairs to take a look. To my surprise, there was a team of construction workers working on the roof and using heavy drilling machines to drill out the concrete directly above my studio. I texted the owner Thomas, he replied to me that they were doing construction work from 9-5pm. However, I was not informed by anyhow about this before I came. If I knew this, I would cancel the reservation since I need a quiet place to study / work. The worst day happened on Thursday. Again, we were waken up by the same noise, and this was around 8 am as opposed to what Thomas claimed 9 am. I tried to study afterwards but I failed because the noise from the drilling machine is so loud that you virtually cannot do anything. So, I contacted the owner Thomas again about the issue and told him I need a quiet place to study and work. He replied me that it would be done by Friday and recommend me to go to a library which is 20-25 min away and promised he would cover the transport cost. Initially, I was against this idea to go to library since I already paid the money why should I leave the studio. However，The noise never stopped so that we had to take a taxi to the library Thomas referenced . The library “Biblioteca Vasconcelos” does not allow you to bring your laptop into any study area and most places do not have ac. After struggling with an hour at this library, I and my friend were so cold that we could not continue staying there. So, We decided to go back to studio to give another try. Without surprise, the noise from the construction continued till almost 6 PM. You might think that I could finally have a quiet environment for the rest of the day. Unfortunately, the room directly above this studio is a party room and there were about ten rude Mexicans hosting a party since 8 Pm. As usual, they played ridiculously loud music and made a lot of noise. Up to this point, Thomas had not even bother to reply to me since morning. So I told him again and also told him if he would not help, I would call the Police. He finally replied and said that he would talk to them. So, we decided to go out to take a break and have a dinner and deliberately came back very late around 11pm. No surprise. The party and noise were still on. So I called the police and contacted the owner Thomas again and he told me he was at the airport at the moment and would be here to solve the issue. I already knew that he was a liar and a irresponsible person and that he would not come. Without any surprise, Thomas disappeared again. What a liar. After police came, we went upstairs to try to talk to them. However, these rude people did not cooperate at all, and it turned out that the police in Mexico had zero effectiveness. Although they promised that they Would shut down at 12am, they did not stop until 2:30am. This was the worst day in my life. So, we decided to check out on Friday morning, 2days earlier than scheduled. On Friday morning, Thomas came with one of the construction guy. During the checkout handover phase, they shut down the noise due to the concerns that I might take a video and provide as a proof to Airbnb. Thomas is the liar and such an awful person. He refused to reimburse me the round trip taxi fare he promised yesterday. Who fucking cares about 200 peso? But I think this person is not even worth 200 peso. This French man is a true bastard and a shame of this country. After we were about to leave and got into the elevator, the construction noise started again, so we went up to the roof and took the video and gave it to the Airbnb later on. This was one of my worst experiences in my life. Thomas is one of the worst host you want to have. If you want to screw up your life, please stay there as long as you want.