Best place ever. Close to various restaurants, bars, an OxxO. Glorieta Cibeles is around the corner and a Turibus (a tour bus) stops there. the tour bus can take you anywhere from Polanco, Reforma, Zocalo and Auditorio National. this place is also a 10 min walk to Zona Rosa/Reforma (very safe). the place is clean and with comfortable blankets, there is also a heater. Carlos is extremely helpful and accessible. I will stay here for sure again. I have stayed in other places in CDMX, but this by far is my favorite.