Luis went above and beyond, showing up at 3am in the morning to let me into the apartment after a very delayed flight. He was communicative and cheery in the lead-up to this.
The apartment was very clean, well-situated. My only (small) complaint is that we could've used another key as we were two buddies staying together. A key is needed to enter AND EXIT the building, meaning we had to be around to let each other in and out of the place. I never addressed this with Luis but during the week it became annoying, and I'm sure he would help with this if asked.