Wow - what can I say. My wife and I planned a four night trip to CDMX for an anniversary trip. We spent our first night in a hotel in a different part of town, and quickly realized that we wanted to be in Condesa or Roma Norte. I messaged Norma at 6pm on our second day to see if I could do a last minute 3-night booking. She was unbelievably responsive. I immediately booked and so glad I did. She apologized that she may not have towels in the apartment given the last minute stay, which I assured her was not a problem. Nonetheless, she had her husband there late that night after we finally got to the apartment (traffic in Mexico City is no joke, so stay close to where you want to be) to provide towels, and great recommendations for CDMX as first-time visitors. Check in was easy - just told the doorman my name. Innumerable restaurants, bars, etc nearby. Very safe. My wife ran around the Amsterdam circle each morning (not a runner myself...) and I never once worried. Mexico City is a special place, and this location is the best of the best. We will be back, and will most certainly stay here again. Thank you for saving our trip, Norma! We cannot thank you enough.