My family and I only stayed here for two days so we didn’t take advantage of the rooftop or the other amenities the place offers. However, I was very pleased with the flexible check-in/out. (Side note: the doorwoman wasn’t very welcoming. Her attitude towards my family wasn’t very friendly but I won’t hold it against the owner, which is why I’m still rating it 5 stars.) We took advantage of the tours/van service that was recommended to us and were able to explore the pyramids of Teotihuacán among other places. One of the sliding doors didn’t lock so I informed the owner and they looked into it within an hour! I definitely recommend staying here, the location is safe and the other guests were friendly.