Everything with the space was mostly fine and maybe even lovely, but the experience was largely overshadowed by an ant infestation. The ants were harmless, but we found them in our clothes, we found them in cabinets and main bathroom, and even on us.
They addressed the issue promptly and the earliest they could send maintenance/fumigation was while we were away, so we had to approve having a stranger come into our space for about an hour. Having to communicate and figure out timing for maintenance and fumigation cut into our vacation (not just time-wise but stress-wise as well). This was not ideal for a relaxing vacation away.
The thing about dealing with a business (Casai) rather than an individual, we felt like a transaction. In cue for whatever could be done and at a time convenient for Casai’s contractor and not us. This made the exchange a lot less personal.
Surely the next guests won’t have this issue.
Everything else was great. Kind building security, a good place to rest your feet after lots of walking.