We intended to stay in Elena's place for a month, and the first few weeks were lovely. The building was well located, safe, and had good amenities. The studio apartment was also comfortable and had everything you needed. Internet was reliable, etc. However, the in-line gas water heater was problematic, and ended up having a gas leak. Elena was very responsive when attempting to fix it, and sent building management and an outside repairman to attempt to resolve the problem. Unfortunately, we could not get it resolved and the problem got worse. We then had to cancel and move to a new AirBnB. She was very understanding and I believe the issue has been resolved now.