This apartment is wonderfully decorated. The beds are very comfortable. Good location. The “super host” quality ends there.
Upon arrival, I found the keyless entry as mentioned in the post was not accurate. The property manager met me, handed me a key, briefly spoke about amenities (that actually didn’t exist) and then rushed out.
There was a nespresso machine but no capsules. I went two blocks to buy some. Returned to apartment to make some coffee and found the machine had a European plug which isn’t compatible. I wrote to host and it took him 5 hours to respond (it was now 10pm). It took him and hour to bring an adaptor. Plugged in coffee maker only to find it is broken!! The property manager is new and was totally unaware of the state of the apartment.
Went to take a shower in the early morning and no amenities of any kind. No soap, no shampoo, no conditioner. It took host 3 hours to respond, offering to send amenities to apartment but by then I had already sent to grocery store to buy them myself.
The internet went out for over 16 hours. The property manager did respond quickly in the morning and called the telecom company to get it fixed.
One closet has no hangars to speak of.
This apartment is very expensive for what it is. It’s worth maximum $100 usd per night. It has potential to be what it appears in the pictures, but the management of this apartment is handled by a large company with over 100 units, with property managers handling 25 units each. The attention to the details which set “super hosts” apart from regular hosts isn’t there and this home IS NOT super host level at present.