Amazing location especially if traveling with kids. Juan was very responsive. We had a few issues and he was able to help or send someone to fix issues and always responded right away. The building is nice and the staff are very helpful, however there was quite a bit of confusion about if we could access the street level with the elevator since we rely on using a stroller and the main entrance to the building has a very large staircase. It ended up being fine and we could in fact take the elevator to the garage and the doorman would let us in and out but this was not clear at all even amongst various building staff and Juan had told me when I first reached out on arrival that there is no way to enter the building without stairs which wasn’t very clear in the listing and it turns out is not accurate after all which was a good thing for us. Overall it was a nice spacious place to stay in an amazing location.