So bad! Cancellation policy said get all nights back 24 hours after cancellation. I cancelled due at 11:30 AM and they were at the door 3 minutes later demanding I leave. I said I had to go home for a funeral and needed some time to pack. I tried to let them know as soon as I booked my flight, which was obviously a bad idea. I asked what if I canceled at 3 PM, what difference would it make. He had no answer. They were so intense, so rude, so inhumane. Money grubbing vultures. The worst of Airbnb, the worst type of people. Shame on you. Homi is the type of company that is killing cities, making them increasingly unaffordable for average people. Overall a totally scummy operation.