Throughout the process Rebecca was very responsive. Check-in and access to the apartment was quick and easy. We had concerns about arriving on Christmas Eve but Rebecca did some research and we were able to find snacks nearby after arriving later than we had planned. The views are spectacular and included a light show from the BBVA building at midnight on Christmas Eve. The apartment is more comfortable and less industrial than than the pictures imply, very clean and very well appointed. The living/ dining area is very spacious as are the bedrooms, baths, and closets. Although the weather was cool and rainy we didn't have any issues with warmth/comfort in the apartment. There are a variety of really good restaurants within walking distance on Mazatlan, Alfonso Reyes and Amsterdam. We felt very safe walking in the neighborhood at night and at the apartment which is located in a secure building with a doorman. Perfect/easy visit and would love to stay here again. Thanks so much Rebecca!