Andy's place was a last minute choice as our stay was cancelled due to water damage. He happily accepted our reservation for the week. I made a mistake as I looked at a map for a different place he rents Mexico city. I contacted him quickly about my mistake. I had to eat the $. Despite understanding our situation he stated repeatedly that he would honor the cancellation policy. We did not stay with him and found a second place. He did contact me as ask me to cancel so he could rent the place for the weekend and promised me a partial refund only if he could rent the place for the following 3 days. This was outside of the Airbnb partial refund link. It my first negative experience with Airbnb. Too bad eh. Still loved Mexico City and was so happy to be able to walk and bike rather than staying outside the city at the second place. I am a landlord and our friends are AirBnb hosts. It is not always about the $$$.