our experience was unpleasant with the owner of this location. we needed early check in since we were arriving early & it was 10 of us. I reached out to the manager & asked if that was possible she said yes at an extra cost. She said we could check in at 7am. We made our two payments & right before our trip, she informed me we could not do early check in. She told me they had other people staying the night before & the earliest we could drop off our luggage off was at 12pm (greedy). I pulled up the exchange we had about early check in & she said yeah but your payment wasn’t verified. How was my payment not verified if the two payments had gone through. We had nowhere to leave our luggage. We also had issues with noise complaints when the neighbors were mainly partying & making the noise. We barely were there & got noise complaints at 5pm & 2 around 9pm while sitting around & laughing. The door man was rude & told us he would have to complain to the owner. I would not stay there again.