Leticia was very accommodating and was quick at replying. The condo is so great and handy in a great and safe neighbourhood. We walked around at 10pm and it was very quiet. 24/7 security was great and made us feel very secure. The condo itself is great - spacious, clean and had thoughtful touches like some coffee beans in the fridge and Netflix. The place was great and we love Mexico City! Wish we could have stayed much longer!