The apartment is really nice and comfy and located in a great location and has an amazing view; however, Natalia the host is very disorganized. When we arrived there were no towels and the hot water tank was not turned on. Natalia was quick in responding to some of the issues but failed to properly explain how to turn on the hot water and did not fix a clogged shower head. This left us for two days without hot water and made one of the showers unusable. As an apology for the inconvenience the host offered us free drinks at a bar near the house, but when we went to redeem them the staff had never heard of the manager who was supposed to give us the free drinks. The value is great for this place, but note that it takes a lot of coordinating back and forth with the host and if the shower is not fixed then you can not use it. Also there is no heating which make the nights really cold. We had to ask for extra blankets.