Pros: The apt is huge, in a great location and clean
Cons: Only one key card for a 3 bedroom apt is very inconvenient. Unless everyone is going to same place at same time, you have to coordinate who can access apt. You need card to get in building/elevator. Customer Service is quick to respond but ineffective. They apt was missing ice trays and missing hand soap(in some of the bathrooms) and was told they would bring them but never did. Also asked for help multiple with transportation referral and was told they would get me info but they never did.