First of all, let me just say that Alice is one of the most giving, hospitable hosts around. Last year, we had to cancel our trip because of a last-minute family crisis and two days before we flew off, we informed Alice of our decision. Instead of the no-refund policy, she gave us back our money for the booking and more than that, offered her empathy and understanding. Hence, when we made our trip to Mexico this year, there was no other place we'd wanted to stay apart from Alice's.
During our stay, she helped us navigate our challenges from finding a nearby laundromat to extending our bookings. She was super quick in her Whatsapp responses and she was ever so kind and gracious to assist us on all matters. She even dropped by to leave a note for us when we were out roaming the city.
Her apartment is especially accessible and convenient - 24-hr convenience store, eateries, clinics, tourist haunts and right smacked in the middle of Centro Historico where every major tourist site is just a stone's throw away.
The place is also clean and spacious and we had ample towels and toilet papers during our stay.
Thank you Alice and if we were to be back in your city, you can be sure we'll book your apartment once again.