Elisa is very nice and communicates quickly. We had three people in the house so she put in an extra bed for us, which was very big and comfortable. There is hot water in the shower but it takes some time to warm up so be patient. There is only one mirror so it was a bit tough for three girls to share but doable. The kitchen didn't have any salt/sugar or tea/coffee, which is pretty standard for an Airbnb, but had utensils and cooking pans. The location is awesome, quiet and safe, with lots of good restaurants in the area. Would recommend for a short stay