The units are beautiful and generally very comfortable except for one issue we encountered (see below). The kitchen has basic items for a comfortable stay, and the bathroom includes shampoo, conditioner, and body wash. Bed and bedding were comfy. The towels are fine. The location cannot be beat, the rooftop is beautiful, clothes washers and dryers are free, and the building feels secure with someone at the front desk working the locked entryway at all times. Wifi / internet was ok. One of us worked remotely and had several zoom calls which were manageable but still had some moments of cutting out.
Would I stay here again? - Maybe. I still recommended it to people with the major caveat that we had a terrible time with figuring out a/c in our first room. We never would have booked a pricey spot such as this without a/c. We were never offered any discount or larger second room for our inconveniences and the complete distraction that was the 3 days of frequent messaging required to actually get things addressed
For 2 of our 4 nights we didn’t have air conditioning in Unit D on the 3rd floor. Even with the oscillating fan in the room it was too hot to sleep well or work comfortably during the hot afternoons. Management was notified on our first night before we went to bed, and after messaging with management throughout the 2nd day (and them claiming they’d fixed it) we still had the same problem night 2. We stood on chairs to check air flow throughout each day and nothing ever came out - this isn’t us expecting an unreasonably high level of a/c, there was just nothing there. Before night 2 I had requested a different room, and they said they would see if one was available, but after two hours and more messages they still did not answer my question and kept apologizing and “checking on that” until it was too late in the evening for me to wait any longer. We were given a different room at 11am the next day. We had plans all that day til 6:30pm so we couldn’t move at 11am, and I was unfortunately pressured to rush back from plans so we could clear out and they could clean Unit D for potential other visitors. They’d offered to help move our things, but we weren’t comfortable with them packing up all of our belongings that were everywhere. We switched to Unit E which did have great a/c and was complete 180 from how uncomfortable it was to sleep in the other room.