Upon arrival we thought we had found a nice Airbnb with a nice balcony. We then realized that the bed was dirty, used and the linens unchanged. hair, dust, and even a dried out contact lens from the previous guests. Furthermore, we realized that the entire place was not cleaned, just the kitchen. When we reached out to the host Gabriel, he sent the cleaning lady, who kept lying to us and pretended the bed was fresh. she reluctantly changed the bed and "cleaned" the place with a dirty rag she brought in her backpack.
days later, after we locked ourselves out by accident, Gabriel refused to reimburse us for the locksmith we had to pay for to get back in because neither we or the doorman had a key.
furthermore, the gas water heater is dangerously defective. Whenever the hot water is turned on, gas leaks, builds up and then ignites with a little explosion that makes the windows shake. very dangerous, probably life threatening. Gabriel didn't l care about that when we told him. He probably knew already.
Overall a terrible experience with a terrible host who doesn't care or communicate properly. Stay away.