This was my first AirBnB experience and glad I took this route. I began communication with Angela prior to submitting a request and was immediately made feel comfortable and secure about my booking. I love Angela's attention to all my questions and concerns. I was in charge of my groups booking and contact person. Angela made me feel comfortable by replying to all my questions in a timely matter and was very easy going.
Once we arrived to check in, our check in contact person was late but Angela made sure she informed us and apologized for his late arrival. Once we walked in to apartment we were pleased with apartment. We loved the location of apartment and apartment building. The building is safe and there was no concerns with security of building. My group was happy with everything. We did address an issue of a dirty towel and problem was immediately addressed. We had no other complains or concern. In terms of tours, Angela referred us to a tour for the teotihuacan. Best tour ever! We were picked up and given a full day tour. Driver was very knowledgable and he made sure we were pleased with the service. 110% happy! We ended up using service 2x. One was very last minute and appreciate Angela's fast reply and tour guide availability. We also booked a ride back to the airport; which was on time and ended up early at the airport. Thanks Angela and your team for making our vacation a very memorable and fun one. We will definitely come back to apartment once we return to Mexico city. Gracias Angela.