Please note the following:
1. We should have requested for a refund with two large TV's not working. Host mentioned canceling TV service (documented through AirBnb)
2. No towel changes were provided for over 5 nights of stay until we had to ask (documented through AirBnb) after 3 days of using the same old towels. The used towels were returned to security as asked to do so.
3.Unit does not have washer dryer as advertised. Please note it is a community washer dryer set of which the dryer does not work on the 4th floor of the building. We had to air dry our clothes with a clothes pin. That is what the security told us to do.
4. No extra sheets were provided for change during the entire length of our stay. No housekeeping was done during the length of our stay.
5. This was basic accommodation, with no ventilation in the bathrooms, except for a small window that if left open was exposed to the neighbors house.
6. The host demanded $177 for replacing her used worn out towels, accusing us of not returning them when we handed the wet towels to security. We would never think of bringing back used sheets, used towels from Mexico.
7. Can provide proof to show that our flight was booked with just one personal item each (not even carry on). Hence we needed to wash and air dry our clothes after 3 days.
8. There were two travel size cheap soap, shampoo and lotion provided. (have proof)
9. Please ask valid questions before booking this place