My group and I arrived at the resistence and were greated by one of Hugo's team members. They showed us to our room which for the most part looked like the pictures from the posting. Within a couple hours we noticed a Roach in one of the bed rooms. We proceeded to kill the bug thinking it was just a one off. Over the course of the rest of the day/night we ended up killing a total of 11 Roaches. Roaches were found in both bedrooms, the bathroom, and even in the drawers that had the eating utensils. After reaching out to Hugo and his team and sending pictures of all of the Roaches we killed, they said they would be sending someone with bug spray in '15 minutes' and no one ever showed up. It go to a point where a Roach was found crawling in one of our beds as we were trying to sleep which caused me and my group to leave the apartment imediately due to being extremely uncomfotable and grossed out by the Roach infestation. It was extremly disappointing to have to deal with this situation during our first stay in Mexico City and even more disappointing that no one ever showed up to help address the issue.