This wasn't a good experience for me. I booked this place because it looked modern and I wanted somewhere I could rest and relax after doing a lot of travelling. The check in process was not straightforward. After completing the online check-in, I didn't receive the key code and had to spend two hours going back and forth with Sonder's customer service before eventually receiving a link to upload my ID and receive the key code.
The property was freezing cold and I couldn't find an A/C unit or heater. I called to find out where it may be located. I was ignored for hours via airbnb messenger and had to call two times. the last lady I spoke to said she couldn't find information and would call me back but didn't so I switched the gas cooker on to heat up the living room/kitchen.
I was working from home the second day and on two occassions two groups of men let themselves into the room which startled me and interrupted my work calls. Had I not been there they would have had access to my belongings.
All of the back and forth with customer services has cost me a significant amount as it is an international call. The sonder team have not offered any compensation for the experience.
I will not be in a hurry to book another stay at a Sonder accommodation.