We had a very traumatic experience.

We had booked the the place because of the good reviews and the pretty pictures of the place.
The place looked indeed as described in the images BUT the insonorisation was extremely poor. We arrived in DF (not the safest city in the world ) in the afternoon. When we arrived, the next door neighbor was playing music full blast and the walls were shaking with the basses. We kindly asked him to lower but he refused. My friend suffers from anxieties with noise so after 30 min we had to look for a hotel to spend the night because the noise level was getting worst and worst.

We contacted Karla that at the beginning was relatively responsive. When we told her we have to look for a hotel because the noise was making it impossible to relax and asked if she could be accommodating with regarding the rest of our stay, she immediately stopped answering our emails, leaving us alone to deal with the situation.

The day after we try to come back because we could not afford to stay again at the hotel but the entrance guard refused to give us back the keys. We could not contact Karla immediately bc we had no Internet access with our us phone and had to deal with the guard with little Spanish to explain him the situation. We got very uncomfortable and left again with our luggage to a hotel nearby.

Not recommending the place