The location was great. Security made up feel safe and welcomed at all times. There were 6 of us plus an infant and there's was more than enough room for all of us. There'sa super market and a ton of street food vendors nearby. Sergio was great at communicating with us. we had one small issue but I was impressed at how quickly Sergio was able to fix the issue. most amenities were open with reservations due to covid. I wasn't aware you needed a swim cap if you planned on using the pool but it wasn't a big deal just wanted to give anyone who wants to use it a heads up plans on staying a heads up before visiting. We stayed for a week and didn't finish seeing everything we wanted due to COVID restrictions but I would definitely stay here again the next time we visit Mexico City.