I can't say enough good things about my stay at Helena's. I was coming from a bad situation with a previous airbnb host and had to vacate on short notice and Helena's place was available. What was slightly harrowing became a blessing in disguise. Helena let me check in early and Francisco personally came to help me check in. The place itself is wonderful - in a great apartment building that has awesome amenities (the gym was amazing) and close to so many top restaurants. 7/11 right around the corner and Walmart 8 min walk away. Being here as a digital nomad meant I was inside a lot so having a bright space, good internet, and a quiet environment was very important. Walking distance to Chapultepec park and the museums and castle there. So many good eats. And extremely safe. Polanco is an upscale neighborhood for sure! I only had minor issues with cleanliness only in terms of linens but we resolved the issue pretty quickly. Would definitely recommend and would stay here again!