I rented the flat for a group of seven people for five nights (Dec. 21-26, 2017). Our experience was decidedly mixed. On the positive side, it was very well located in a central part of the city, between the historic center and the La Condesa neighborhood. It’s close to lots of restaurants and bars – so much to walk to. The photos of the flat are accurate. The living/dining room is large with plenty of seating. And the bedrooms were spacious with adequate storage for hanging shirts and folded clothes. There is also a washer and dryer on the same floor, which I used the first night I was there – they worked great. The building has a 24-hour door man who lets guests in and out at all hours so it did feel like a secure place. We did encounter a number of challenges, however. The two most significant of which were related to heat. I can only assume that the flat had a very small water heater since the first person to take a shower in the morning would run out of hot water in only about five minutes. After that, a wait of about 30-45 minutes would only yield the next person about 90 seconds to 2 minutes of hot to warm water before it ran cold. In a flat of six bedrooms, for which we paid $1268 USD for four nights, this is entirely unacceptable and made for a poor value. The ability to have a hot shower at least once a day is a basic requirement that this flat did not meet. Indeed, I ended up going to a gym approximately 1 mile away to take showers for the last three days we were in the flat, and several others did once. Also, we could get no hot water out of any of the sinks, even in the evening when no one had used any hot water for many hours. This meant that we had to wash dishes in the kitchen in cold water. On the second day we were there (Dec. 22) I emailed the host and asked if there was something wrong with the hot water heater since the hot water was so limited. I have never received a response to my inquiry. The flat also has no heating or cooling, which to be fair, was noted in the “amenities” section of the listing. But since there wasn’t even a space heater, there was no way for us to increase the temperature in the evenings, which meant it was quite cool, about 58-60 degrees at night. Much of the time the flat was uncomfortably cold. If you rent this place in the winter I suggest bringing some thick sweaters to keep warm while in the flat. When we arrived at the flat on Dec. 21, we were provided with seven keys, just one of which locked and unlocked the front door. So we had one key for a large group, which meant that...