Pros: Luis was great and very easy to work with - he was very quick to respond throughout the booking process and our stay. The apartment was spacious and clean. The couch and beds were comfortable and there were plenty of extra pillows and blankets for 2 people. The neighborhood is great and very conveniently located for exploring CDMX when we weren't working. The doorman was there 24/7 which we really appreciated. No issues with the wifi for 2 people working remotely and taking video calls. The washer/dryer for laundry was so great to have in the unit and very convenient.
A few cons (none of which are dealbreakers for us, but wish we knew about these things before): the location is in a great part of town but is also next door to a small compound where we had a couple of sketchy interactions with two of the men who live there. I was lucky to be with a male so I felt safer but would have been wearier if I was traveling alone or only with another woman. The building carries noise - I woke up to music blasting from a neighbor throwing a party at 8am on a Sunday which was pretty annoying after a long travel day for us - this happened on multiple occasions during our 5-day stay. The wifi initially didn't work great throughout the apartment so we had to move the router to the hallway (worked great once we did this) and were unable to close either bedroom door fully so sound would definitely travel since there were 2 of us working from the apartment and taking calls. The fridge would sometimes leak water but not a huge amount and was easy to clean up. The shower door wouldn't stay closed so I'd either need to hold the door closed while I showered or have to clean up a lot of water that would get out to the rest of the bathroom after I showered. Living room TV was very old and slow.