This was a nice place to stay for a weekend or a few days. I stayed for four months, however. It was an excellent location, right next to the metro and a few stores. There were restaurants nearby, and the location was overall pleasant.
Communication was poor unfortunately. Gilberto rarely answered a message before three or four days had passed.
I believe the price was high for what it was. It was essentially a college dorm room with a private bath, and no kitchen in the unit. The ad said there was a kitchen, but it is downstairs, outside the unit, and shared by all tenants where anything you leave can be stolen. The kitchen is not open at night. I also recently found a two bedroom apartment for $3000 MXN per month less than what I paid for this small room.
Ms. Luz was very nice and handled my cleaning for me. She came every week or two and did a good job. Because I stayed so long, it was part of my stay, no charge. That was nice.
When I first arrived, Gilberto gave me a sort of care package, and that was very nice. It had bottles of water and a few snacks and some other things I needed.
The security guards were very nice. They work 24 hour shifts and take turns. Do not go out at night with a lot of money. I was robbed by the police not once but twice, so I say take just what you need, but leave your wallet, your ID, your bank card, etc at the unit. The first night I was robbed, the security guard was asleep, and I could not wake him up for about half an hour. So I was stranded outside the building at 3am just having been robbed and not able to safety.
This is overall a good place for a short stay. I do not recommend it for long stays. Also, the price is just very high for what it is. I hope this is helpful.