Marisol and Juan were extremely friendly and responsive. We were able to store our luggage prior to our check in time and were also able to check out later since our flight was late. We had an issue with the water, but they fixed it right away. We were also greeted with artisanal bread and wine. The apartment was spotless and the door people are extremely friendly. The neighborhood is very posh, walkable, and great for coffee and goodies. Highly recommend staying here!