Maria Jose contacted me before my arrival to advise me on transportation from the airport. When I arrived, she greeted me warmly and gave me a tour of the apartment...her English is perfect if you need it. She provided me a wonderful list of where to eat for breakfast, lunch, and dinner. She also made sure I could contact her with any questions I had during my stay. I thought the apt. was gorgeous (exactly as pictured) and in an IDEAL location/neighborhood.