Pros: The apartment is located in Condesa right next to Parque España. I visit Mexico City often and like to stay near friends. The location was perfect for my needs in this sense. The bed was also very comfortable.
Cons: The host failed to let me know the elevator was out prior to my arrival. As a courtesy, I would've appreciated a heads-up. She acknowledged knowing the elevator was out but didn't seem to think it important to share that information. I'm a severe asthmatic and struggled to walk up the stairs even though the doorman helped with my suitcase. My flight had been delayed and I arrived after midnight. I could have arranged to stay with a friend while I waited for the fix. I was told there would be an elevator key for me by the doorman and that wasn't the case. He wasn't aware he was supposed to have one for me. This meant I could go up the elevator with his assistance, but not down without a key. We happened to bump into the building manager during our discussion who was able to program my fingerprint to allow me to use the elevator without a key. Lastly, when I went to take my first shower there was no hot water. I notified the host and she said there was probably an issue with the boiler but did not offer a resolution or to come and check on things. I once again worked with the doorman who came and turned on the boiler for me. I had to wait a few hours to take a hot shower. This happened within the first few days. I thought the issue had been resolved, but the hot water turning off continued to persist. I notified the host and she again stated it was probably the boiler but didn't offer a resolution. We ended up involving support as I felt there wasn't enough assistance being given to help me resolve the probelm. At one point she asked to visit to check the boiler and I let her know I would be away and gave her the time to visit. She stated she preferred I be present even though support said I did not need to be there. I stated I was fine with her entering the apartment without me and she stated she'd have the doorman work with me. All in all, I spent way too much time discussing issues with the water over my entire stay (10 days) and it took away from time I should've been spending enjoying my visit. The host told me 'these things happen in homes' which I agree they do, but hospitality and empathy can also be granted and I felt none of that.
Ultimately, I would recommend this stay for a short-term visit to a traveler that has very basic needs that primarily wants to be in a nice location.