The stay was good overall. There were a few things we were disappointed about. The location is in a quiet area of Polanco and it is a little far out of the way even from the Main Street in Polanco. It is in a very safe location overall.
Our unit faced the street, so it was fairly noisy. We are deep sleepers and we were out each day so it didn’t bother us.
The condo was spacious and well decorated. It had a washer and dryer, which was fantastic. The building had two security men in the lobby, so you always felt safe.
Juan was prompt and responsive to all our messages. However, we were disappointed in a few things. We stayed 8 nights and were only provided two towels each and two rolls of toilet paper. The toilet paper holder was broken and the sheets had discoloration. Juan did replace the sheets and provide extra towels and toilet paper but not before reminding us that this wasn’t a hotel and sent a link to the closest grocery.
Otherwise it was an ok stay. I also noticed there wasn’t a carbon monoxide detector so I left one there.