Joaquin and his staff were very courteous and professional, asking how I was and if there was anything i needed. The apartment is exactly as described in the add, very clean. The buildings entry has 2 locked steel doors, a front desk and security cameras on each floor, there is double locks on the apartment door itself as well as locks on each door in the apartment ( bedroom bathroom kitchen ) I never felt unsafe. The bed was comfortable there was plenty of hot water for a shower. ( very hot). The location in my opinion was excellent, it is within easy walking distance of condessa, roma and napoles. You have restaurants, pharmacies and stores of all kinds all within 5 min walking distance. The apartment is just 2 min away from ave. insurgentes which is Mexico Cities main street. For transportation, the same thing, the metro lines running north an south, or east an west are both just 5 mins away. The metrobus station is right outside the your door with other stations running in all directions less then 5 mins away. Then there are the local buses, taxis and uber, easy access to the whole city. I highly reccomend Joaquins place to anyone who wants a safe, clean and friendly place to stay. I would not hesitate to stay there again. One caveat, if you are a light sleeper bring ear plugs, it does quiet down around 9:30-10pm it wasnt a problem for me but might be for others. Enjoy your stay in this wonderful city, I did.