Karla was a wonderful host, and her roommate and mom were super nice as well! She was very accommodating of our flight schedules, since they didn't exactly align with the check in/out times. Everything was clean and comfortable, and she gave us good recommendations about places to eat nearby. Our luggage was delayed, so she provided us with towels, shampoo, etc., and even helped us call the airline to find our luggage. The location was great, although obviously since it's in the middle of everything, it can be loud. It was nice being so close to the Zocalo, metro, and good restaurants. The area felt safe, and her apartment is really cute and sunny. Overall, a great experience!