Estefania was great at communication. Check in and check out was extremely simple and easy. Alicia, the wonderful housekeeper, was there to greet us and show us a quick tour of the place. The place was centrally located in Roma Nte and most of the restaurants and cafes that we wanted to visit were within 1-10 walking distance. There were Netflix and Youtube which made the evenings relaxing after spending the days out exploring. The apt itself was clean and well maintained. It's inside an apt complex so we could hear people in the hall and downstairs but coming from NYC we were use to it and it wasn't a nuisance. Sleep was great with ear plugs! We loved how it felt like we were living in Mexico City rather than visiting it. We would definitely stay with Estefania again on our next visit.