My fiance and I booked two units with Viadora and right before we were about to check in they had issues with one of the units and offered another unit to us and made sure to accommodate all or guests like we had originally planned. Service was friendly and they went above and beyond. I loved the location and we felt very safe there as well since there was always someone at the front desk to greet those who come in and out. I am very particular with airbnbs and this one met my standards in terms of cleanliness and design; felt like i was at a hotel. Will definitely stay here again when i come back