Carlos was amazing! The place was super easy to get to, and the location is perfect. Tons of restaurants on the surrounding streets, and even right outside the door! We felt like we always had something to do close by, and the neighborhood is safe and very quaint. The smart TV was a great addition, as it was nice to chill on the couch after a long day of sight seeing and walking around. Carlos gave us amazing recommendations for the area that we checked out. He responded to all my messages extremely promptly. If we go back to Mexico City, I would stay here again. Highly recommend!