The place was what I excepted from pictures. In a great location, very secure with a security guard there 24/7. I feel like Gabriel did the bare minimum when it came to some basic things. I had to reach out to him a few hours before arriving to get instructions on the checkin process, he gave very vague instructions and it was still a little confusing, especially because I don’t speak Spanish and the security guard only speaks Spanish, so it took a while to figure out what I was supposed to do. I ran out of toilet paper towards the end of my trip and he said I should buy some from a store since he was out of town. It’s in an apartment building with other staff I do not see how I couldn’t get toilet paper, I also shouldn’t have to buy any while I’m paying for an Airbnb. Other than that, I do recommend the place, just not the best customer service.