Chio was really great. We booked the 2 flats and there were 8 of us total. She was communicative throughout the booking process and while we were there. The place is exactly like the pictures. And we all loved the Roma Norte neighborhood. It is so close to everything, walking distance to many many many restaurants, yet on a residential street. We had 8 of us; 2 couples and 4 singles. So the four bedrooms with two of them with queens and two of them with 2 twins worked out perfectly for us. Again, we couldn't have been happier with the arrangements. The apt is safe with 24 hours security. The guard was fantastic and friendly. We bugged him a lot, by leaving our keys with him. Both apts are on the top level and it is so airy and cool design outside that you don't feel like it's condos with enclosed hallways. Overall a great experience and we will definitely book again when we are in town.