This unit was not ready for rental on 11/4 when I moved into it. Per the manager of the local units, it had recently flooded but all the standing water was removed. There was, however, water still left under the floor. Guillermo and Alberto offered to let me stay in another one of their units while the necessary, exhaustive maintenance was done. When I declined, they were incredibly helpful in the move-out process. While it shouldn't have been rented to me in the first place, the team for this unit did what they could to make the process easier. I trust them to do this maintenance which I was told would be done by 11/11.