I particularly appreciated Héctor's quick responses to my questions and requests. Felt safe and comfortable. Large jug of drinking water was provided and that was very convenient especially when you checkin late and have no time to go shopping. Bed comfortable. No bar/street/school noise, and surprisingly quiet on Fri and Sat eve and the next days. Other mornings weren't so quiet for a light sleeper person such as myself. But I think this is expected in city centers anyway!