Ernesto was extremely responsive, kind, helpful, and friendly from the moment we completed our booking. Before the trip, he sent updates and general information for check-in and arrival so that we had everything we needed before even arriving to Mexico. He offered to share his personal number with me and answered every single question I had for him, usually responding within an hour. On top of this, the apartment is wonderful. It's clean, tidy, and spacious. A perfect amount of space for 2-3 people. We really enjoyed being able to come back to the apartment to relax and chill after a long day of exploring. The neighborhood around the apartment is quiet, clean, and surrounded by restaurants! The hardest part was deciding where to eat every day because of all the great options. Moreover, this location is accessible to many other parts of CDMX via public transit or a short cab ride. The stay was a bit on the pricier side, but you get a lot for the value! Definitely recommend!