The good: Close to good coffee shops and a short walk to public transit. Location is decent, and I think the value is good. Room is as pictured, the shower has great water pressure, the internet is fast, and plenty of windows and fans to keep the space cool. The complex has a guard, however there is a key fob to let you in and out so you don't need to talk with the guard each time. Ricardo worked with me on check-out time. The apartment is quiet - overall.
The frustrating:
1) My biggest gripe is the check-in process. I have never had such a frustrating time checking in. While the check-in process SHOULD be easy, I have never experienced someone sending me TOO much info. I think they're using an automated system or something, but I had so many duplicate-yet-slightly-different messages, it made it hard to find certain info when I needed it. On top of that, they started sending me duplicate messages over text message AND WhatsApp (something I didn't realize I consented to with AirBnB) with apps and attachments to download - none of which you needed. This is a HUGE security issue for two reasons: I'm not going to download apps or files from someone I don't know, and all communication should be through the AirBnB app, so if something happens AirBnB can support you. The whole thing was just really frustrating and annoying, and bad communication.
2) Also, the upstairs neighbor has a dog that seemed to be quite active between 11pm and 1am, and its nails were very loud on the hard floor above, but it might have just been an exciting night for the dog.