The location and outdoor space are excellent. We loved getting coffee from Raku across the road and enjoying it on the patio. Phannuel also was great to communicate with and did his best to solve our issues, which we really appreciated.
A few notes - the beds are not queen, they’re more like a full size. The sofa bed is extremely uncomfortable and in a bright room, we wouldn’t really recommend using it as a bed.
When we arrived we had no toilet paper, which Phannuel quickly resolved by sending over more. However, we were only provided 4 rolls for a 7 night stay. We ended up buying more ourselves.
The towels and bedding were in bad shape. Phannuel did end up buying new bedding and towels but they arrived unlaundered straight from the store and the polyester was extremely hot to sleep in with no air conditioning. We were also not provided dedicated bedding for the sofa bed and had to split two bedding sets between 3 beds.
The place is extremely strict about no visitors, which is totally fine just as long as you’re prepared for that.