This is a beautiful apartment, with a great usable space for a small group, and it is beautifully furnished and has everything you may need - however it is really let down by management. We were travelling with two small children aged 6 months and two years old and were looking for a quiet place to rest and recover from our jetlag following a long haul flight from London.
Unfortunately we were disrupted by some heavy drilling due to next door construction which we would have appreciated advance notice about. We were compensated for this with a £36 which is far less than the amount we paid for the time we were in the apartment unable to sleep and was a rather token gesture given the level of the noise and situation we found ourselves in.
We then ran into further issues when we discovered (too late) that leaving our towels after a couple of days use in a pile in the corner of the bathroom floor (as is usually standard) was not obvious enough to indicate we would like a linen change, and the maid hung these towels for us to reuse, one of which was accidentally soiled by the baby :-/ Again, stripping the bed of dirty sheets ourselves after my two year old was badly bitten in the night, and leaving these in a pile in the corner of the room was not an indicator to the cleaning staff that we would like fresh sheets - the bed was remade with the soiled sheets?? There were a handful of issues along these same lines which just made us wonder why even offer the apartment our as serviced? As regular users of AirBnB we do not expect a daily maid service and are happy to do our own laundry, we would just be better of knowing that was the case from the beginning so we knew where we stood.
Be warned - The 'tourist operator' Yhara who works with the apartmeent offers out incredibly inflated tourist prices for any excursions or transfers. I'd recommend looking elsewhere. We felt like we were being taken advantage of given that we needed a driver with a carseat for our toddler. They tried to charge a trip to the pyramids out at approximately $210 USD which should cost about $100 USD with a private driver, or much less in an uber if you do not need the carseat... we negotiated this down eventually to some $140 USD but were stung by Yhara when the driver turned up with a different carseat to the one we had confirmed (via photo, used - and agreed to use again), one which did not fit out toddler, which caused stress for us and the driver, adding over an hour to our trip as the driver took us to a shop where she could purchase a carseat. In addition we paid through the roof for transfers to and from the airport (returning took about 20 minutes by car and we had to pay almost $70 USD. You would be much better of dealing with private drivers directly.
These procedures and policies, and managements response to any complaints are really poor, which was so disappointing given the absolutely lovely apartment, beautiful area and probably the most comfortable bed i've ever slept in !! It could be so so good.