We appreciated the security and the efforts on behalf of the unit responding to our inquiries and issues. The space is located on the 5th floor, adjacent to a street that has a few late night bars and clubs. This we knew about and anticipated sound, one of the bedrooms is further away from the street noise and so that wasn’t an issue for us. What we didn’t know was that there is a courtyard on the other side of the ‘private patio’ that is used as daily child care w almost daily/nightly events. We were at a wedding for most of our stay but our final night was a Sunday. Early that morning a bounce house was placed next to the quite bedroom. There is no way to close the windows, they are wooden slats. The sounds didn’t cease until way after dark. we were being screamed at by either the Sunday club or the daily kids hang out. I will say that communication w Kukon was perfect. They tried their best to explain, I’m not sure that they are aware of the daily use of the courtyard.