We did not have any clear instructions other than "Building staff" who did not have a key or anything else to enter the space. After multiple tries of trying to contact the host, we finally got a response through the doorman. We waited approximately 45 minutes out on the steps of the apartment, in an unfamiliar country, for instructions. Then, once the info was finally provided, we were trying on the wrong door because the itinerary listed one apartment number and the listing was for another number. The check in information should have been provided prior to our arrival to the AirBnB location.
The overall space is beautiful, very clean and comfortable. It was in a perfect spot for us. We would only recommend this place once the host makes the above changes to make it easier for the guest to check in and gain access to the AirBnB.