The place is nice, very clean, and in a great neighborhood. But my low rating comes from the terrible wifi access and zero urgency to fix it. Since the moment of check in I reported that I had no wifi connection. I stayed 5 days and nothing was ever done about it. I felt my messages ignored and no urgency to fix the issue. In fact I checked out and the wifi was never fixed. I was unable to connect not even once. As a traveler in a foreign country having wifi access was crucial. I would have understood if the wifi issue was out of their control but that was not the case.