Nice new studio, great location, awesome view, poor management
The good:
- Quick response time and excellent communication from host (even if she was making excuses)
- Very nice new studio apartment with spectacular view of city and mountains
- Excellent location
- Friendly lobby staff
The not-so-good:
- Broken collapsing sofa made for uncomfortable seating. I made host aware on arrival and they removed the sofa immediately to repair it, but never replaced it my entire stay.
Very Disappointing.
- Apartment faces due west making the balcony hot and totally unusable except early morning and late evening. This made the the apartment an oven from the afternoon onwards.
- NO air conditioning (my bad as the listing is correct, but it’s slightly confusing because the many other units this host has listed in this exact building do have AC)
- I requested early check in if possible. The Unit is a small studio and absolutely should not take four hours to clean. Nevertheless I waited in lobby and was not allowed to check in until exactly 3pm check in time which was rather suspicious. Very strict, impersonal and likely a corporate policy. Lesson learned: better to book with a true personal host, vs big company that has more listings than they can professionally handle.
- Non stop auto-messages regarding check out time (I think I received four in total.... a little annoying)
- apartment was new, but felt a bit corporate & it would have been nice to have a few things for cleaning (broom, cleaning supplies) especially for a longer stay.
- note: no view from balcony when you’re sitting down because of the cement wall 3’ high. You only get the spectacular view when standing.
Verdict: I would not rent this apartment again and can not recommend.