Im taking a lot of responsibility for this not being a 5- star experience. Jorge was great. I made a mistake booking a place in Polanco. But the main issue with this unit is noise. The walls are so thin that when my neighbor did laundry I could hear the zippers clinking against the dryer drum like it was in my own unit. After multiple (I mean MULTIPLE) dogs woke me up before 7 am on the second day of a 6-day reservation, I moved. To be fair, Jorge has obviously baked all this into the price. I did not feel like bothering him about issues for which there are no solutions. If you want to be in Polanco and you can tolerate noise in exchange for a super cheap apartment, this may be for you.