Exactly as advertised. Right by the airport, check in was easy, WiFi worked, and Sofia was incredibly responsive/helpful. There was also water bottles there for us. Doesn’t sound like a neighborhood to be walking around at night which I guess is the case for most of Mexico City—we checked in at night, and Sofia let us know about this immediately. The hot water didn’t work for us but I think we forgot to turn something on so our fault I believe. The bed was not very comfortable, and there was lots of street noise + airplanes flying over non stop (as expected) so you’ll need earplugs if you’re a light sleeper. Overall, if you need a place to crash during a layover it’s perfect. Otherwise, if you’re trying to explore a bit and check out some restaurants in a safer neighborhood, you’re better off staying somewhere like La Roma. Uber’s are super cheap like $5USD for 30 minute rides so you can cheaply get back to the airport even if you stay far away.