Carlos was really responsive and accommodating the whole time but given how much we paid for this place and that he's Super Host we were really expecting a bit more. The bedroom reeked of cigarettes when we arrived so we had to open all the sliding doors in an attempt to air it out. He apologized that his cleaners didn't tell him and sent someone over with room freshener but that is a bandaid and not a resolution imo. We appreciated how responsive he was but I did not want to have to constantly be messaging to ask about stuff which could all easily be explained by a simple little welcome binder for the guest to read when they arrive. For this price, I don't think it's unreasonable to expect that purified drinking water (and enough toilet paper for the whole stay) should definitely be included in this price and I was pretty surprised by that. Besides the smoke smell, the place was very clean and exactly as pictured/described and we enjoyed our stay in general.