Bertha was very hospitable and made me feel welcome. She helped me guide the taxi driver to the house since the house numbers on the street are out of order and greeted me at the door when I arrived. Additionally she gave me a tour of the place and had set out some snacks and bottled water in my room. Otherwise she was very unobtrusive and I didn't have any problems with the accommodations (I thought there was a hot water issue in my room, but it turns out I just wasn't waiting long enough for the water to warm up.) The room was as described and the location was convenient to where I was working for the week. Zona de Hospitales is fairly residential, but there's a mall with a couple restaurants about a 10-15 minute walk away from the house.