Daniel was friendly and responded promptly every time. But unfortunately, We had several issues with his apartment. First, the place was not as clean as expected:
There were blood stains on the wall.
The main bed had bed bugs.
The housekeeper washed and forgot his clothes just right at our arrival, meaning he used the amenities before we did, with no cleaning.
For the bedbugs, I had to ask him to fix them. Daniel was fast and fumigated the place the very next morning. However, I was infested with bug bed bites already. We had to leave for a day to let the pesticide settle in. I requested a refund per our troubles (the several bug bed bites, illness risk, not having the place fumigated before my arrival, & having to leave the apartment very early in the morning not to get intoxicated) No refund was offered, and there were plenty of inconveniences. The toilet is loose and moves a lot every time you use it. The bathroom smells like a sewer, and the elevator will be broken every three days