Alex was very accommodating and replied to my questions quickly. However, I think there are a few things you should take into consideration prior to staying. 1. There is construction next door Monday-Saturday, 8:30/ 9am to 5:30/6pm. So if you plan on staying in the apartment throughout the day it can be a bit annoying. 2. The space is very cold. Alex does provide space heaters, but they often didn't work because of electrical issues. 3. The internet is no bueno. There are two wifi options, but neither worked consistently and neither worked in the bedroom. Most of the time they worked in the living room, but not always. 4. There is only one key. Completely normal. However, you need that key to also get out of the building which makes it really challenging when there is more than one person staying there. You have to coordinate and someone always has to get up to let the other person out of the building. With all of that being said, Alex did give me the option to depart early (with a full refund) and did his best to help me with any questions or issues I was having. I would say this property is best for people that plan on exploring the city / neighborhood (not staying in to work or lounge). I hope this helps!