The space is beautiful and spotless, but the hospitality was above any expectations! Ale always responded so quickly. From the time we booked, I felt we were taken care of and we ended up having extra needs. Let. me explain, my daughter injured her ankle after I initially booked, but before the trip, and Ale and Enrique were so accommodating. Enrique helped us with our luggage and equipment knowing we were struggling. And Ale? My daughter’s crutch broke and I asked if she could recommend a place for me to purchase parts. She said if I would like, she could send someone to get the parts for me to help me out. CDMX is the largest city on the continent, and I never would have asked for that, not expected it but wow it made my life easier. It was like their main priority was making sure we were comfortable and had everything we need. I really felt taken care of and would definitely come back. Also, the apartment is super safe. It takes 3 locks to get in. THANK YOU SO MUCH!!