We really enjoyed our stay here! The apartment is just as pictured. It was easy to get in using the passcodes and there is a key for the apartment. I misread the listing and thought it rooftop was private, indeed it is shared with the other apartments however there was never an issue accessing one of the two private spaces. We didn’t ask for the bikes as the public bike system was easy to use and more accessible for us. Gloria was responsive and able to meet our needs in a timely fashion. The beds were comfortable and at night it is fairly quiet in the neighbourhood. There is no AC so option is to keep the window open - we didn’t mind the breeze :)