Awesome Location. Cute apartment with great design/decor, especially living room and kitchen areas. Super comfortable beds!
Sadly service was lacking. Maybe because of Christmas week, but if you rent a flat it means you are in business those days!
Master shower did not work basically the whole time - first the shower would not drain and then a repairman came by when we were gone - only now leaving it so the water was seemingly turned off! And we got no updates on status or next steps so were just left hanging. Across two bathrooms there was only one near empty bottle of shampoo and one bottle of conditioner when we got there. Ivan who came right after we checked in was nice but just asked us if we needed anything else - we just got there so only noticed no body wash which he went out and got us. Nothing like what is described "bathrooms are fully equipped with a excellent quality shampoos, conditioners, body wash, mouthwash..."
Another misrepresentation... "we provide a twice weekly cleaning service from our team of reliable and trustworthy cleaners." No sign (or offer) of any housecleaning during our 8 nights...far from 2x/week.
We had a great time in CDMX despite this, so it wasn't horrendous, just not in line with what the description states and the reviews imply...maybe just an off week, but made for a poorer guest experience than we expected.