Kukun, owns multiple properties and my wife and I stayed in Mexico City for over 10 weeks. We stayed in AirBnB’s with another company before our three weeks with Kukun.
I want to start with the positives. Location is perfection. The bed was absolutely the best. The apartments are really nice though sometimes lacking some small needed amenities which they tried to accommodate.
As for the cons, I will say Kukun’s staff tried very hard to resolve issues though some were never resolved. I talked with them on multiple occasions and they know what needs to be resolved.
Kukun is a young company it seems and there’s a need to attention upon arrival that should be checklisted so we the renters have what we need. I gave a 5 star rating here because below a 5 star like a 4 actually hurts Kukun. A 4 rating on AirBnB should be perfectly fine but like Uber companies like drivers get penalized when their overall rating is below a 4.7 aggregate. That’s ridiculous and doesn’t truly reflect how good or bad a rental is. Anyhow, rent with Kukun but we aware of details. They are very nice.