Ixchel was there to greet me and had already provided some items that I asked for in advance. She was also very accessible and always ready to answer any questions that I had about the place (how to use the washer for example) and any other questions or concerns that I had. The place is located near a busy intersection of Insurgentes and is accessible to a lot of useful stores and restaurants and pharmacies. I bought fruit everyday right on the corner. The views from the windows are absolutely spectacular. I barely heard any noise from the streets. The beds are among the most comfortable that I've experienced in airbnbs or hotels. The apartment is more spacious than it appears in the photos. I didn't want to leave! 😊