The host was extremely responsive!! The actual place is quite bare-minimum, like two thin pillows per bed, one towel per person (not even a hand or floor towel), no toiletries, no dishwasher, no air conditioning, very little toilet paper.
But other than the physical place, the host was fantastic. A few small issues came up (ran out of toilet paper, Wi-Fi wasn’t working), and the host helped out very quickly.
Another bonus is that they give large jugs of water and refill them throughout your stay. This is a big bonus because foreigners should not drink tap water in Mexico.
All in all, the perfect place if you want something bare-minimum for cheap.