let me start off by saying that Alex was great and very respectful and the apartment was great. Now on the other hand the check in was absolutely horrible the staff up front should not be working there they treated me and my girlfriend like garbage, refused to contact Alex to help us check in denied us access to the internet to contact Alex and even refused to let us wait inside the lobby I mean these people were absolutely horrible God forbid I did not speak Spanish I don't know if I would have ever made inside the place. please be cautious on the check in make sure that the front desk has your I'D or you are in for a show... like I said Alex and his apartment fantastic, front desk receptionist definitely not.