When we arrived, it was a rough experience. I’ve been to CDMX several times and coming through customs takes a while for foreigners, and we were in line for 4 hours after we got off the plane. Our flight got in late, around 8pm, so it had been a long day of being at the airport/planes. Sofía had messaged through WhatsApp, asking me if I had arrived, but the guards in customs wouldn’t allow anyone on their phones, so it was hard to reply to her quickly and update on everything. Eventually she called, I tried to explain why it was taking so long, then she kind of got rude and upset that we were checking in super late and suggested we stay at a hotel at the airport for the night, which was kind of abrupt considering we had already paid for the entire stay. Other than that, the place itself was really nice, homey, had lots of unique details, and located in a good part of Coyoacán. Close to most things and Ubers were not expensive. Overall, it’s great but wish the check-in experience went a little smoother.