This is a great place in CDMX. Eloy was very helpful and offered very detailed instructions on how to check in—the whole process was very smooth and Eloy was a great host. He quickly responded when I requested to add a day on the front of the trip as well. The porteros were very friendly and helpful. Great location in Polanco, lots of good bars and restaurants in walking distance. Ubers to el centro are $6. Highly recommend.