Juana, Benito's sister was very kind. She offers room service in case you are hungry and don't want to go out to get breakfast/lunch/dinner. Juana's husband offers transportation to and from the airport, which is very convenient. The communication with Denisse was really good, she is very responsive. The room is clean and well furnished. The bathroom is pretty small though , and hot water supply may not be consistent. The neighborhood is modest but we did not have any safety issues and it is pretty close to the airport.