Al and Jackie are perhaps the quickest-to-respond hosts we ever had. Additionally, all our questions were answered in extremely thorough and exacting ways. The 'watchman', Angel, is wonderful - extremely helpful, reliable and jolly. The location of the apartment is amazing - it's literally a five minute walk to the zocolo. The apt's neighborhood feels very safe, with lots of pedestrians and police keeping the area secure. The apt itself is on the fifth floor, far above the street level. It is extremely quiet, due to its height and translucent windows, which don't face the street, but rather a kind of internal semi-exterior corridor-court. When we arrived very late at night, we were pleasantly surprised to find a dish of yummy goodies which satiated our craving to eat something - anything! (A detail, but very welcomed!) The unit itself is extremely comfortable, very clean and has everything you could possibly need in terms of a kitchen, sleeping, clothes storage, bathroom, etc. We weren't in need of anything, except buying lots of water (which was nicely cooled in the large fridge) to keep ourselves well hydrated throughout our stay. trip. The bathroom is particularly well appointed and nicely The AC unit is very effective, quiet and easy to use. We loved our stay there - highly recommended!!