Santiago is Superman! He made our stay in this beautiful, light-filled flat easy and comfortable, and he was swift to attend to any need that arose, large or small. In particular there was an issue with a smoke smell the previous guests had (against the rules) left in one of the rooms, and he actually had an extra bed hauled upstairs to the spare bedroom so one of our group could switch to that room. He is a warm and caring host and the flat could not be more lovely or in a better location. Top recommendation.