We had a great time at Casai. The apartment was as expected- clean, bright, and in such a great location!! Walking distance to so many great cafes and restaurants. We really loved the area. Casai provides complimentary bikes at their lounge and we would highly recommend reserving them on car-free Sundays when certain streets become entire bike lanes. In our opinion, it’s the best way to see the city! We reserved at-home massages using one of their partners and it added something special to our trip. To echo others, Casai customer service is unmatched. They are responsive and helpful at all times. They also have the cutest lounge in Roma Norte that is complimentary for their guests. We would not hesitate to return, highly recommend.