This apartment is the cost of a four-star hotel in Mexico City, so expectations are high. The location is very nice, the apartment feels safe, check-in is easy, and the furnishings are tasteful. However, if I some to Mexico City again, I will stay elsewhere. Here is why:
1. BAD COMMUNICATION: If there is a problem, the host may propose a fix, but not follow through. Even if you are proactive and send reminders, the host may say they're on it, and then still do nothing.
2. NO AC: As an example of #1, on the first day, we told the host that the AC would not turn on. The first thing we noticed when we walked in was that the apartment was sweltering. It heats up a lot during the day in the sun. The host promised to send a new remote in two days. Though I followed up twice over the course of our six-day visit, we never got the remote and could never use the AC. You will be uncomfortably warm during the day and most of the night.
3. NO DRYER: They dryer doesn't work. If you use the washer, expect to leave them hanging to dry in the small apartment for two days.
4. NOISE: Though there is very little street noise, you will hear every footstep (and every iPhone alarm) of the people above you. Not for light sleepers.