I had a great stay at Casai and extended my trip for 2 nights easily through Airbnb. Casai staff were helpful and quick to respond when I needed to reach out about any questions/issues.
I loved the little touches they provided, from the bar soaps and shampoos in biodegradable packaging, to the clean mini kitchen with everything I needed (utensils, pots, coffee and tea) and some COVID safety supplies. The lobby security were also great and welcoming. Check in and check out was a breeze. This location is walking distance to everything in Roma Norte! Close to many cafes, bars, etc.
The walls are thin as mentioned in previous reviews and I did notice the bed shaking whenever a big truck would drive by & worried it was an earthquake (I stayed on the 6th floor). I made sure the room I selected had a window - I saw another review mentioning they did not have one. The rooftop was very nice - although I do wish there were string lights up at night so it would be a more inviting space. Overall I enjoyed my stay and would recommend it!