Caly was super attentive. She responded in a very quick manner. I would definitely recommend her. As far as the apartment, usually they don't match up to the pictures you see online. This was not the case with Caly. Everything was so adorable and clean. It definitely made me and my family feel at ease being in an area we were not familiar with. We did find bodywash but I will be honest, didn't look hard for any other hygiene products since we brought our own. The single bed, bunk beds, and couch were comfortable. My parents complained the double bed was hard. Aside from that definitely recommend the apartment. We hooked up to our Netflix account and also had some entertainment. The location was pretty central to a lot of things. We did have some day trips planned but returning back home we felt safe doing so in late hours. The grocery store was nearby and was open 24/7. Overall, 10 out of 10 from me. Caly was also very understanding when our flight home got canceled and accommodated us for one more night.