We had a wonderful experience during our stay at Live La Rome. Guillermo was very communicative and accommodating from the very beginning. Our flight landed very early in the morning and Guillermo made arrangements for his son to be available for us to check in early. The apartment was just as described and pictured, in a wonderful area, very safe and walking distance to anything you may need. The 24 hour security made us feel very safe and taken care of. At one point there was an issue with the hot water late at night and one call to security took care of it within 10 minutes. I would highly recommend Live La Rome to anybody looking for a clean, safe place to stay while visiting the beautiful city of Mexico!