THE CONS: The biggest issue with this place is the lack of AC. We came during April and it was brutal due to the sun exposure - even with all the blinds down. It was so baking hot during the day, we had to borrow a fan from a friend and even then it was too uncomfortable to really be there between 9-2pm.
The first night our bed started to break. The furniture is super cheap. I messaged the concierge Casai service on WhatsApp about the broken bed. They sent someone the first time to fix it but then it broke again and I received no more support. I also needed extra sheets and was happy to pay for them but did not receive them. We slept on a bed with a dent in the center for 3 nights.
The location isn’t ideal… the other side of Polanco is much nicer to explore on foot. We couldn’t really walk to any restaurants.
Because the airbb is fairly close to a highway the air quality was not very good.
THE PROS: The airbb has all the basic necessities you need in terms of kitchen stuff. It’s bare bones but sufficient.
It felt safe - there’s a 24 hour doorman in the lobby.
The design is minimalist but modern. And it was very clean when we arrived. It’s a spacious layout with a nice common area.
There’s filtered water available and the shower gets hot very quickly.
The wifi is solid.