This was the best apartment and I have stayed in in Mexico, and Ale was the best host. (And during the last four years, I have stayed in hundreds of hotels and dozens of airbnbs). The apartment was sparkingly clean when I arrived. The doorman, Mr. Roberto, was welcoming and always helpful. Ale is completely professional... she provided extra toilet rolls, all necessary pots and pans... she even had Netflix set up with multiple accounts for kids and adults and ready to sign in to. Check-in was extremely easy, and she kindly let me check-out late. Her communication was excellent, and she was always quick to reply. The apartment is large, and extremely well located. (Just a hop and a skip away from Reforma Avenue). It is very difficult to find professional hosts in Mexico, who provide everything you could need... but Ale is one of them. I highly recommend this apartment. From now on, when I am in Mexico, this will be the apartment I stay in. Excellent host and excellent apartment; very highly recommended indeed.