Absolutely horrifying experience here! Do not stay here regardless of the status of Superhost this woman put me and my 3 year through misery the entire time we stayed and was aggressively hostile in front of my three year old daughter screaming obscenities and racist remarks at me! She moved out 80% of the furniture midstay required me to let her workers in and out of the apartment to move furniture do work for her, one time I even got locked out of the apartment trying to accommodate her workers to have access to the house. After 2 weeks of multiple days where people were in and out of the house I complained to Esperanza and she became hostile and aggressive telling me I was being too picky and should go back to my own country. She put her personal problems of having to sell her home as an excuse of why I had to be in the middle of all her chaos! She moved all the dressers from the bedroom and almost all the furniture in the living room replacing it with a piano that I was asked not to touch! Excuse me I have a 3 year old and when I booked this listing there was ample room for clothes in the bedroom and no mention of a piano going in the living room. She replaced the dresser in the bedroom with an old filthy piece of furniture and 2 bookshelves that had her cleaning lady’s books! Not practical and definitely not what the listing describes or the photos show! Besides the anger and hostility from the host the distress of having people in and out of the house the hours of not being able to access the apartment because of the work being done or moving going on and the racist remarks from the host there were other problems inside the apartment. There are mice traps everywhere, the bathroom smells horrible all the time and the kitchen has no hot water which the host knows about and doesn’t mention at all in her listing. I was very kind in the beginning to all the hosts requests for me to accommodate her and her move until the end when I finally just had enough of everything after I saw all the furniture moved out and the filthy things that she used as a replacement. All of this was documented with air b&b including the call I made while the host was in the apartment screaming at me obscenities and racist remarks in front of my 3 year old. Air b&b put a safety person on the phone with me while this was going on and told me they never encountered anything like this before! This host should be banned! Horrifying experience! The host told me she doesn’t care bc she’s a super host and nothing will happen to her and for 10% of her income she should not have to put up with people like me. She was awful and should not be allowed to host another person or family.