I didn't get a chance to spend even one night at Janette's. I had 3 nights booked. As someone with friends and ex-colleagues in Mexico City, I knew a friend or 2 would inevitably stop by. So I went down 2 hours after I arrived to check with security downstairs how I should let him know I had a guest coming. You know a guest, coming to share food or in one case bringing me things I left during my last trip. Security said I couldn't have anyone over "because you are renting from an app that forbids it". I got in touch immediately with Janette and... she confirmed. She said her house rules were clear on the unit listing: no parties or events. She later expanded during a long exchange by WhatsApp that no one outside the reservation was allowed for whatever reasons. I had no intention to host a party or an "event". I got in touch with Airbnb right away and the resolution center confirmed it was a breach to Airbnb basic hospitality rules. After the written exchange with Jannette and a few hours of wait I left the unit after Airbnb agreed something was wrong and fully refunded me. This is the first time in 6 years of travel I was dealing with a host which rules don't make sense and are far away from the concept of Airbnb "feel at home, away from home". I ended up in a central 4 stars hotel for a cheaper price than the original booking at Janette's also frustrated to have lost so much time and received a treatment I feel I didn't deserve. All hosts praise my education, respect and care for their home. Never doubting the nature of the visits I may receive. I never had a uniformed guard either in a residential building making me feel I was in a jail. It is a feeling I don't wish to anyone. On vacation or not. I am surprised to be invited to leave a review. I wasn't planning on but I see Janette wrote a review. So I feel it is only fair I get to share my opinion for the sake of all future guests and their well being. Hosting with Airbnb means to fully embrace the concept and for the host to list normal rules for a comfortable and safe stay for all guests.