Disappointed in my booking with this Airbnb. I never stayed here during my 3 days because of the lack of inconsideration.
Upon arriving, the cleaning crew were still cleaning as the place was messy. I was also never given the key for access upon arrival.
The daughter runs the Airbnb messaging and the mother is there in person. The mother was an absolute sweetheart, I really wish she was the one I could’ve spoken to about everything.
After communicating with the daughter, she wouldn’t offer me a refund or credit for the complete lack of disregard/no key/and cleaning people still there cleaning.
The place itself is in a nice and quiet location, close to central Coyoacán.
Thank you.