Pros: Santiago was super friendly, responsive, helpful. He got us a toaster, replaced the kettle, brought water & checked in on us. He seems very willing to accommodate whatever he can, met us & came to say bye. He provided a housekeeper at a week (we stayed 2). The location is absolutely ideal- it's 2 blocks away from the main squares, but it's not noisy (well, dogs, but that's everywhere & was intermittent). The place is spacious and bright. We absolutely love this neighborhood, & enjoyed our time there immensely.
Cons: if you're a clean freak, this isn't for you. It's lived in, not pristine, nothing is refreshed, shiny or new. The beds are OK, there are adequate kitchen supplies for 2, 4 @ a push. The blue sofa (only) is comfortable.... it's all spare, minimal. The patio didn't have an umbrella, nor is there a yard or courtyard. I hate to sound negative! But I also hate Fabulous reviews for places that aren't. But Santiago seemed keen on improving, so look for more recent reviews!