This place is a hostel….. a spectacular one at that! Turn down service w optional tip. Breakfast was pretty bare bones, but it’s free & a hostel so what can you really expect? Chilaquiles, 2 cereals, coffee and fruit. Wonderful location, right in the heart of the historic center. Rooms are quiet, felt safe. No windows In the room, only one on the front door with a view to the lobby. Very very helpful staff- got us hair dryers and food bowls + utensils ( we ate cereal one night ). Let us store our bags pre-check in and post-check out. Very accommodating. Lights went out (because we used 2 hair dryers at once to dry our soaked shoes), maintenance was quick to resolve and never felt bothersome. Safe box for safe keeping. Closet space, extra blanket, wifi. Shower pressure was a little off, and positioning made the whole bathroom get wet. Only one key allowed per room, but for eco-purposes, key has to be plugged for lights / electricity to work, which complicates it if your staying with someone ( small inconvenience, not major). Host not very quick to respond, but hotel staff very quick and helpful. Book here :)