Thomas lives at the property, so when I arrived after a long day of travel, Thomas greeted me like I was coming home! He responded promptly after I requested to stay and he reached out a few days before I left for my trip with the details about how to find and enter the property. Upon arrival he gave me a small map and spent time orientating me to the surrounding area. He even offered to call a taxi for my return trip to the airport. The apartment is as listed and I had everything I needed. A washer and dryer is on premise but not in the apartment itself. However, it is not a problem to have your laundry done as Thomas can arrange for the maid to wash/dry your clothes. You really can't go wrong with this listing! It is a close walk to Chapultepec park, and just steps away from lovely Amsterdam Avenue. Yucatan Avenue is a relatively busy street, so if the sound of traffic bothers you, a pair of earplugs for sleeping can help. Thomas is very knowledgeable about the area and can help you find your areas of interest. Thomas teaches voice lessons and I absolutely loved hearing him play the piano as his students sang! I will definitely stay here again and can't wait to go back!