WOW! What am amazing stay. Forget everything you know about AirBnBs - this place will exceed your expectations on every dimension.
The first thing I did after checking in was to immediately extend my stay. Everywhere I turned there was a fun surprise in the design or hospitality.
This place is exceptional because it is a unique property, with cool design and a top-notch team. It's designed and positioned more as a luxury hotel property than a short-term rental, with many of the best aspects of both models. And the thing that really makes it is the team, who seems to be staffed by industry veterans who have worked at luxury properties all over the world. I met the architect who did the restoration and build-out on the mansion (he helped tune the loaner bike for me), got to know the manager Mario; Nancy and Alicia on the housekeeping staff; Alex and Elizabeth at the front desk and I especially appreciated Roland, who appointed himself as my personal concierge, not only offering recommendations of places to visit but actually leveraging personal connections to secure me hard-to-come by reservations. At all times I felt that the team genuinely cared about and was invested in the quality of my entire trip, and whether I was having a good time.
Mind blown!
I was one of the first guests to stay here, and everything is brand new (pillows, linens, towels, mattress, TV - you name it...)
Location is almost too good to be true - sandwiched between two beautiful parks, a few yards away from the national theater, a short walk from the gorgeous restaurant and shopping district of Polanco, a historic church/cathedral, and more cafes and ice cream shops than you could possibly enjoy in one visit. A longish walk (but doable) or short bike ride to the art museums (and even Costco and Chedraui flagship store, which made it easy to stock the kitchen). Right across the street from luxury hotels, with the closest neighbors being the JW Marriott and the W.
There is daily housekeeping and turndown service - completely unexpected for an AirBnB, and with great attention to detail. I've stayed at many 5-star hotels with far less attentive housekeeping.
Free cruisers bikes and electric scooters.
Three things to note:
1. There are a lot of beautiful neighborhoods in CDMX. This is probably the best possible location in Polanco, but I encourage you to also explore others to see different sides of this amazing city, which can feel very different from one area to another.
2. As with all historic properties there are some quirks. The big one for me is that there is no air conditioning (as noted in the listing). The weather was perfect while I was there so this was not an issue, but it could be a factor, as basically the only way to control temperature would be to open the sliding glass door to the private patio.
3. The downside of being adjacent to the W Hotel is that their open air lounge plays loud music Thu-Sat nights until late into the night. So loud that in bed with the doors closed I felt like I was actually in the club, and could literally feel the vibrations of the club music. Two ways to deal with this: stay out late and join them, or bring pair of high quality earplugs (I did this and it solved the problem).
If you get the chance to stay here, take it!