Guillermo was very responsive, and quickly solved problems we had we the apartment. Apartment is wide and bright (with the lights on in the evening. It has kitchen, but we missed some kitchen tools) proper knife, a pan). Living area is nice with sofa and big tv. One thing you have to know about that this apartment that is NOT very quiet. it is just a 30meter from the big road where traffic can be very noisy. Even at night big trucks without mufflers were passing by.