Ricardo and his team were good, the property needs a lot of work. I would not recommend staying here. Overall the apartment is poorly equipped and maintained.
Some of the issues we had:
* None of the lights in the living / dinning room worked. We had to move a night light into the living room in order not to eat in the dark
* There's no black out curtains. Making it impossible to sleep past 6 am (that's if you're able to fall asleep with all the streetlights and cars at night)
* The water heater is TINY. There's not enough water for one person to take a hot shower let alone 4.
* Both showers back up and leak
* The bedroom windows do not lock making it extremely loud in there (room faces a very busy avenue)
* The oven/stove is missing knobs and leaks gas (We stopped using it after gas came out of all the burners at the same time creating a foot high flame)
* The place is poorly equipped. They had only left 2 glasses for 4 people, no knives, no oven pans (they did eventually bring 2 more glasses and some knives)
* There's no fan in the second bedroom; which gets extremely warm at night making very difficult to sleep.