We really enjoyed our stay. Constanza was very prompt in every reply, she speaks fluent English and she was very helpful when we arrived. The loft is in a secure building on the second floor and is very spacious with lots of windows and a nice breeze throughout the house. The neighborhood was in a great location on a tree-lined street, easy walking distance to a large supermarket, several sidewalk cafes, restaurants and bars. Monday morning there was an impressive farmer's market that set-up all along our street - what a nice surprise. Some reviewers have indicated problems with hot water, but this is not true - you just need to run the hot water for a while (several minutes) and then it is very hot. We were very happy staying here, we would highly recommend it and we would definitely stay here again.