My parents and I are in Mexico for medical reasons. Our trip became longer than expected so we had to get more luggage. The only reason we got this place was because it had an elevator because my dad can’t walk. The day we were supposed to check in was a day before a holiday therefore there was a lot of traffic. We arrived later than expected but he never gave us a cutoff hour. He was rude to our Uber driver over the phone because we had trouble finding the place. Once we got to the place the elevator is TINY if you have any luggage, and doesn’t even reach the floor the room is on. So we struggled a lot carrying everything with us. We don’t know anything in the city and like my dad is sick we can’t go anywhere therefore we wanted a TV to keep us busy during the day. Once we got inside there was no tv. I mentioned it to him and he did offer to bring the cable box the next day but said his air bnb ad didn’t mention tv, which it did.
The refrigerator was hot. ALL FORKS HAD OLD FOOD on them. The kitchen was dirty and dusty and the couch had hair all over it. I told him I had to cancel because of the elevator issue which he was very understanding. The next day he told me to meet him at 8 pm to give him the keys. We were in doctors appointments during the day so I couldn’t answer his phone call telling me to meet at 5. When I called him back he told me since I didn’t call back fast enough, he was an hour away and would take a really long time getting back. He told me to send him my exact location because Mexico is a big city and it takes a long time to get to places and wanted to know the exact time I would be there. I asked him what time he wanted me there, and he said 6. We had to get an Uber and go to hand him his keys and when we got to the place he was still half an hour away. I told him I couldn’t wait and we left they keys with security which could have been done in the morning when we left, and I wouldn’t have had to pay Uber from my new airbnb I had to get and back. His checkout time was 3pm according to his ad by the way, not 8pm.
We are in Mexico not for fun but for very serious medical procedures, that is stressful enough.
Instead of my dad being able to relax before his surgery, this air bnb experience made him feel so sick.
If you decide to book this place, ask all the questions you need clarified before coming, and also bring your own utensils.
My dads health is my #1 priority right now, and honestly this whole ordeal was one of the worst days we had over here.