I didn't have the chance to meet Eric in person because he was traveling, but he made sure I was properly welcomed by Luis (the doorman). Luis was super nice and helpful. Eric was available by phone making sure everything was ready. I talked to him over the phone and he was very nice. The flat is exactly as it looks in the pictures. It is located in a very nice neighborhood with lots of good restaurants in the area. I enjoyed so much my stay. I would definitely stay at Eric's place again.