The studio is comfortable and nicely decorated, with everything you'd need for a short stay, including a full kitchen. The building is very safe, with a doorman who is right next to the apartment keeping an eye on the front door.

The neighborhood is pretty sleepy and residential, but it's also incredibly convenient. Within a few blocks there is a Superama (big US-style supermarket), a great, late night taco place, lots of restaurants, pharmacies, laundry, tons of restaurants - and you're not very far from more exciting neighborhoods.

The only downside as far as I could tell was the street noise in the morning, because the neighborhood has tons of new housing developments on the way, so there's a lot of construction. Additionally, the neighbors have *very* barky dogs - in the middle of the night someone's little dog got upset at something and barked for 5 minutes or so, and the hallway echoes a lot due to the construction. But otherwise it was great for a short stay.

Lorena provided me with her mother's phone number and I called her to arrange to get the key, but ultimately it was left with the doorman. Super easy and Lorena and her mother were both very responsive.

In terms of areas to improve: I might have missed it, but something in the apartment with information about the neighborhood would have been nice for travelers - I didn't need it, because I'm familiar with the area and I have a cell phone with a Mexican data plan, but others might need this. One example is figuring out that the TV and cable box (Totalplay) has an English language option (I hate dubbed movies). The wifi was a little slow but nothing terrible. Thanks!