Good communication and easy check-in / check-out process. Juan Pablo checked in a few times to make sure I was ok and offered help with touristy stuff so you’re definitely in good hands. It can get a bit cool in the building in January but there are enough blankets and an electric heater so that helps! Generally a good place to meet other, like minded travelers or remote workers. Don’t forget to check out the rooftop, it’s very nice!