There was a small issue with the dryer's vent system that was fixed immediately. The host was friendly and got it seen to right away and on a holiday no less. He even came with the handyman to make sure it was done correctly. The host also checked in multiple times to make sure everything was ok and made himself available if we had any questions or concerns. The place was clean, and the beds were very comfortable. We enjoyed the gym and I would recommend the rooftop lounge area both during the day and at night. Great experience.