My friend and I had an enjoyable stay at Karla's apartment. The neighborhood is perfect, centrally located and close to public transit. The apartment itself is comfortable enough, though there were a few details I feel compelled to share that I think could use some improvement...Upon arrival the apartment was not very clean. The surfaces (countertops, sink, tabletop, etc) had streaks. The sink countertop when I wiped it down, left the TP with a layer of dirt. The shower had a string of mold lining the bottom and there was hair in the drain. I also found a couple of hairs on the toilet. When I went out to the balcony to sit it the cozy looking egg seat, the pillow was dirty and dusty and the hanging seat itself had a layer of dirt. Not exactly inviting. The pillowcases left for the sofabed were not clean (I texted Karla and she told me there were linens in the drawer). I left the apt for the day to await my friends arrival and when I came back later that evening, I noticed that the lights in the kitchen didn't work, neither did several overhead lights in the living room, the master bedroom and O realized there was just a hanging piece of cable above the sofa bed where there should have been a lamp at the end. I texted Karla to let her know about everything and as it late in the day she said she'd send someone over the next day to fix it. I also asked her to please have the place cleaned again. The guy managed to fix everything the next morning so we had all the lights working (yay!!). However, the guy really does not do a great job cleaning and again it looked like he forgot to clean the bathroom, but we had specifically stayed out all day to let them work so we just wanted to settle in and have a rest before dinner. We also mentioned to the guy that the sliding glass door to the balcony didn't actually lock. My friend was pretty worried about that since she had an expensive laptop and her passport, money, etc. Karla assured us that the building was safe, which I'm sure it is. The upsides to the apt was that Karla was very responsive when I texted her, there was a 24hr doorman who was also very nice and I felt that the building was indeed secure and overall the place was bright and comfy. However, I do feel that thoroughly cleaning a place that you are renting out is very important. Its hard for people to totally settle in and get comfortable in a not-so-clean apartment. Also repairing a broken lock so that your renters can secure the place while they're out and about would certainly give them more peace of mind. Small details that I felt were worth mentioning in an otherwise enjoyable stay.