Eduardo reached out to us a day before our arrival to coordinate a meet time. He showed up promptly and waitied for us to arrive in the lobby. He took us to the apartment first show us the space and drop off our luggage. He then gave us a tour of all the amenites , pools, music rooms, game areas, gym, etc.. Overall a great experience we didn't have to contact him once after he left. The apartment it self was very clean and nice. We wil deffiently book it again for our next trip out to Mexico City. Thanks again Eduardo.