The team was very helpful accommodating our last minute booking. With less than 2 hours notice, they met us at the property and made sure we were set. The space worked well for our family; everything was as shown and described. There were a couple of small issues that were promptly resolved by the team when brought to their attention. If important to you, you may need to check whether filtered water is available. This great space in a lovely neighborhood made an excellent place for us to start to experience Mexico City.