The host was very on it! She did everything to make us comfortable. I recommend the host have a space heater for folks in cooler months. The apartment is cement and holds the cold in the winter. She provided one, which was nice. I found that everything is black and dark and hard to see, so that the lighting could be improved. The thing to say about this apartment is that it is a bit noisy at night, the bedrooms face a busy street, and it can be loud into the night. The place was very safe, and their doorman was friendly.