We had a lovely stay in the apartment in Condesa. While we never met Penelope we had everything we needed. She was extremely helpful and prompt in answering any questions we had through airbnb messaging. We actually really loved the series of skinny staircases you must use to access the apartment, though it might not be easy for those with large suitcases. The rooftop terrace was really nice, and we used it a few times during our stay. Thanks for a great stay!