The staff was not very friendly and responsive to my basic needs request such as fixing the window shades before and after they felt down. The window shades did not work since the first day we arrived. I notified the from-desk person and he did not cared to do anything about them. Additionally I requested and offered to pay for cleaning of the place (We stayed there 8 nights) they did not offered anything, instead lied and told me that they couldn't do anything about it. My fiancé asked for trash bags, no one seamed to know anything about them. Overall, it was a major disappointment. We've stayed at that place before, last time was 2019, the place is not under the same management, not very good service and personal.