We stayed for one night so we would be close to the Auditorio Nacional for the Ricardo Arjona concert. Everything was clean and looked great upon check-in. I should have read the fine print more closely as alcohol is prohibited in the room. Communication was great upon check-in and afterwards. The garage had plenty of space for us to park our Sienna which is a huge plus since many have very small parking spaces. The room was warm due to the sun exposure but we opened the sliding glass doors and left the fan running to help cool it off. You have to sign a contract upon check-in which is something that we've never had to do in countless countries but there is always a first for everything.