Citlalli’s place was in a fantastic location! Very safe, secure, and convenient. As the other reviews mentioned, the keys are a bit of a hassle, there were 4 keys (tip: don’t push the first key for the gate in too hard). The place also had a hair in the bathroom and on the pillow but overall felt very clean. Citlalli was very kind and quick to respond when we needed extra blankets and a space heater (it got a bit cold at night)