Norma's place is excellent. The apartment is in a great location, and it was exactly as stated in the listing. The apartment actually felt bigger compared to the pictures. The wifi was great-- 2 people working remotely. Communication with the hosts was easy-- they responded quickly. There was some roof leaking due to the heavy rain, but hosts were very responsible. We stayed in the apartment when the earthquake hit, and they contacted us within 10 min of it happening-- very nice. Washer machine/dryer was a big plus!