I never used Airbnb before but all my friends told me to give it a shot for my trip to Mexico City. Naturally, I had concerns but Paola was always responsive and attentive. She answered my questions quickly. I am a low-key guy and this Airbnb apartment was perfect for my needs. There is 24/7 security on site, and they help you with anything you need. The apartment is cleaned each day too which was a nice benefit. The apartment is located in Polanco (a very safe neighborhood). There are fantastic restaurants within walking distance and it is easy to take an Uber to any other part of the city. If you are from the States, you will not have an issue staying here.