I’ve stayed in many places in CDMX and while this wasn’t the worst, it definitely was close. I was here for a month and there are things you should consider if you want to stay here long term. First, out of the 20+ Airbnbs I’ve stayed in this was the worst host I’ve ever dealt with. Isaura's response rate was inconsistent at best. If I had an issue sometimes she would reply within a couple of hours but most of the time she would take 12 or 15 hours or not reply until the next day, even after multiple messages. One request, she didn’t reply for 3 days.
I had an issue with their old washer which wasn’t working properly when I used it on the first day (washer was already old, dirty, and well worn - labels all faded, lights not working properly, door uneven). I told her about it immediately and sent pictures of the error messages but she didn’t get it fixed until 2 weeks later (and even after that the repairman didn’t attach the drain hose properly which I had to fix myself as the host didn’t reply after I told them). Then to make things worse, she tried to blame it on me saying I broke it by using it too much which makes no logical sense since it wasn’t working properly the very first day! To her, I had somehow snuck into the apartment before I was even in CDMX and broke her old and worn washer. If that wasn't enough she then suggested I was running a laundry business out of the apartment which is beyond ridiculous!! This is the type of host you are dealing with who doesn’t take responsibility and will try and blame issues on you so be very careful if you stay here.
The place was clean in the general areas but not thoroughly clean. The washer was dirty, the microwave, shower head, the shower caddy was completely rusted out and caked with old soap. The sofa is worn with the padding compressed down to the frame. There’s also a shattered glass light fixture in the kitchen that is still hanging there which is dangerous. I had to take it down for my stay. It seems the host hires other people in the building to take care of the place for her so she doesn’t care about quality control as long as people keep booking it.
This is also a very noisy place, even for CDMX standards. I worked from home and it was a struggle. There are 2 dogs that live a floor above, including the apartment directly above that bark furiously for 3-5 minutes straight at anything that moves by their door which is super annoying. You can also hear the dog directly above moving around all the time as the walls are thin. The neighbors directly beside, across and above all love to blast music really loud all the time so you won’t get any peace and quiet here. The apartment is on the third floor but faces the street and the windows are single-paned so you hear the street like there are no windows. There is a busy intersection nearby so during rush hour you get to hear the traffic police blow their whistles for 2 hours straight. With the noise, condition of the apartment and the way the hosts are, you can definitely find something better and with greater value.