I really enjoyed my stay here and the communication between Javier/Norma was excellent. There were some unexpected changes to my flight/itinerary and they were extremely understanding about it. There was a small issue with some of the windows not latching properly and Norma took care of it right away. They were very thoughtful to leave a map of the area and suggest a few local places to visit. They also left a very detailed binder with instructions for the appliances, keyless entry, wifi, etc. As many have previously stated the apartment is near a busy intersection and the noise from the traffic can be quite loud. I tend to be a very light sleeper so it took some getting used to. However, you are able to drown out some of the noise by having the windows shut and the fan on. Even with the issue of the windows I still felt very safe. There is also a doorman on duty 24hrs a day. Overall I really enjoyed my stay and would love to visit again some day.