Elisa's is a great host and very responsive and helpful. She gave us tips and recommendations on how to get around the city and things to see. The air bnb is in a great location and we felt very safe walking around. Very close to the Niños Héroes metro station which we used to get around the city and explore. Elisa provided things like shampoo and soaps which were super appreciated. She even let us store our luggage with her until the evening of the day we checked out due to a later flight. Super nice and genuine.