The place overall was acceptable. The check-in was easy and the doorman at that moment was very welcoming and accessible although I cannot say the same about the other concierges that were there during our stay. The place was in a very nice and convenient location with lots of stores and restaurants in its surroundings. The place was also very clean. However, it did not include the very basics to make our stay comfortable (coffee maker and basic cleaning supplies like a broom and dust picker). It was 7 of us that stayed there and to begin with, they didn’t even have a towel for each of us NOR were we given extra towels (especially since we stayed there for 7 days). We literally had to argue our way into getting clean towels and sheets mid-week! As for the host, he was not very responsive and was not very attentive to our needs and concerns during our stay. I would insert screenshots if this platform would permit me. The place is nice but lacks proper customer service and communication. It could do with a better cleaning service even if we would have to pay extra for it.