We were met at the airport by one of Bruce's staff. Our flight was delayed by two hours but he was still there waiting for us! When we got to the apartment he left us with two sets of keys and a local cell phone with Bruce's number on the top of the directory along with other drivers and taxi services. This was really going the extra mile to make us feel comfortable.
The location is perfect - easy access to the Zocalo and the Alameda park across the street. There is also great food at the El Cardinal inside the Hilton. We will be recommending this apartment and Bruce to our friends and family.