They don't speak English even on an entry level. They make you sign a contract without translation to English. When we asked what's in it, they tried to hide enormous and unreasonable fees for stains on bed linens or blankets(3500mxn). You are not allowed to consume alcohol(1500mxn) or smoke cigarettes(1500mxn) outside of the apartment ( balcony or terrace). Also if you break any of these rules, the fees are applied and you going to be evicted. You have to leave your keys every time you leave the building, they reserve the right to enter your apartment at any time.
The receptionist asked other guests to be his interpreters for us.
This more reminds me of a prison which you also have to pay for.
Very disappointed, we were planning of celebrating New Year in Mexico
City. Unfortunately we found out about all of it only at check in, and couldn't return all the money.