Contrary to other reviews, everything was super clean when I arrived. All exactly as expected from the pictures.
All the employees (doorman/security and cleaners) we're lovely. I also loved the cages that were available just downstairs in the plaza. they were perfect for breakfast. I also loved the big balcony doors and always had them open when I was home.
Only downside is the bar about 4 doors down pumps music every Fri and Sat night, but with my earplugs I didn't mind at all. Couldn't hear it.
If you're a solo female this place was a few blocks too south for 100% comfort when walking back from Centro at night, but I never had any actual trouble.. just that irky feeling. The location was great other than that. easy walk to Centro or to the pink line train station to get to Condesa, etc.