Alejandro was extremely welcoming! He sent several messages before my friend and I arrived to confirm the reservation and help us check in. This apartment is in an incredible location. We felt super safe walking EVERYWHERE. There are so many parks, cafes, restaurants, stores and even a supermarket nearby. Alejandro had books ready with food recommendations and instructions on how to get around the touristy sites like Teotihuacan and Xochimilco. The apartment was very clean and exactly as pictured. We really enjoyed the terrace in the 70F degree (20C) November weather. Alejandro was extremely helpful and I can't recommend this room enough.