The actual unit looks different than what is advertised on the listing and is up several flights of stairs. The bed was very uncomfortable and on the smaller side. Hot water worked at night but not in the morning. Check-in was stressful, took longer than expected and caused us to miss our dinner reservation. The QR code we were initially given was not the right one… when the attendant called the host to comment on the trouble we were having she accused us of not referencing the check-in guide… after more time elapsed, the host sent the correct QR code which worked but didn’t apologize for 1. Delaying our check-in and 2. Accusing us of being negligent