Isis' place is in a great location, but we struggled a lot with communication. The check-in process was challenging because I could not get a hold of Isis, so we had to work with the apartment staff to figure out how to get the keys. The first night of our stay, the wifi was not working so I had to go to a nearby coffee shop and continue to try and contact Isis and airbnb support. After several hours, we were able to get a hold of her and she was able to have someone come fix the wifi the next day. The communication with her was also challenging because her English and my Spanish are limited. There were also a couple issues of cleanliness with the place, for example there was hair in both showers.