Very friendly and gracious host. Lots of thoughtful touches inside.
The check-in process is a bit much, having to pre send photos of your ID and register with the front desk, but on the other hand we felt very safe & secure knowing the building has limited access.
The only real complaints we had is that (1) the bed and pillows were quite firm - would have appreciated maybe another pillow option for a thicker and softer pillow; and (2) there is no way to control the temperature inside. There is no thermostat, nor any windows you can open for fresh air. Only option is to open the patio door, but the latch wasn't working so couldn't even do that.