Renter Beware!
PROS:
The location is fantastic. The Suites Capri hotel where this Airbnb is located has good amenities with a pool for lap swims, a small gym, free laundry, and a rooftop area.
The Airbnb was clean and equipped with the basics. It's not fancy, but it is decent. The bed was comfortable, there is a nice breeze, and good water pressure/hot water.
The front desk staff was helpful, and the housekeepers were lovely. You can get your room cleaned for 200 pesos.
CONS:
WIFI
The Wifi is terrible!
I had passwords for 3 different Wifis, and none of them would stay connected.
This was a daily, sometimes hourly, issue.
The host was not helpful, nor did she respond in a timely manner.
Her response to the Wifi issues was to dial 0, which would have been easy if I spoke Spanish. I explained that there was a language barrier, but that didn't matter to her.
Anytime I needed the Wifi fixed, I had to go to the lobby and use Google Translate.
Having to do this once or twice over 2 weeks wouldn't have been a big deal, but daily/hourly was ridiculous.
The download speed was 2.00 MBPS when the Wifi did work.
My friend, who was also renting an Airbnb from her in the same building, had the same issues.
COMMUNICATION
When renting from Airbnb, there is an understanding that the host will communicate and be helpful when problems arise. This was not the case. I had to get Airbnb support to help me get things resolved.
I also had a water leak bubble in the ceiling of my Airbnb. She did not reply right away, and I had to leave for an appointment.
I finally went to the front desk who called maintenance, but they came while I was out, which really wasn't ok.
Maintenance popped the water leak bubble, but I was left with a moldy hole in the ceiling.
This was never repaired. The host never checked to see if things were ok.