Had a great experience with Leonardo - very clear and fast communication, extremely hospitable and impeccable service at the loft.
The room was very clean, nice looking and we were offered snacks and beverages on arrival. Very easy-to-use laundry service on-site, right next to the loft, literally next door and all the necessary kitchen tools and facilities inside the room.
Everything was cleaned and tidied completely before arrival and there are products etc for laundry in the room.
We got great suggestions and the location is very convenient, walking distance from historical center and close to hip areas. We were even offered to use other facilities like meeting room, jacuzzi etc.
The part of the cityis lively, lots going on, a bit of noise, but it is a big, hectic city.
Had a great experince leaving luggage in the loft for later pick-up and booking an extra day as plans changed. Very good service, would book again.