Communication prior to arrival was excellent. We were able to navigate our way on the subway using David's instructions without complication. David was very nice and greeted us upon arrival giving us the way of the land. His spot was exactly as described and as shown in the pictures. The bed was comfy and the shower worked well with the water pump (you just needed to wait a few minutes for the hot water to kick in, but not long). The location was close to the subway which used everyday and took all over town, so that was a definite plus. Overall, we had a wonderful stay.