We did not get to meet Mariel and Pablo during our stay but it was easy to stay in communication and Mariel often checked to make sure we had everything we needed. I found their spot to be quiet and set back from the main street which was so nice. Large suitcases are hard to maneuver up the spiral staircase; you've been warned. This spot is ideal for two people who are comfortable with each other because it is an intimate space. Mexico City does get chilly at night, as does this room; I recommend bringing something warm to sleep in. The best part is sitting in the sun on the patio :)