I wish I could write a positive review for this place.
Positive things : well located, management is responsive and there is a guard.
Now, about the cons.
First, it does not look as nice as on the photos. Windows are dirty and you definitely don't have this magical panoramic view.
Then, it's way too expensive for what is it (according to my local friends). I spent a lot of money for 10 nights ... and had to pay extra bucks for them to clean my room (they don't clean it at all). They also don't provide you extra coffee if you want it.
The cleaning guy took away my medicine (had to pressure the management to recover them). Also, I lost some stuff (clothes and computer cases), which never happened to me before in hotel rooms (40+ countries visited).
The room is definitely noisy. They put earplugs on your table so they're aware of it.
Last thing, WiFi was not working during first days. I had to use my personal data.
Lots of inconveniences for a very pricy place.
Don't want to be dramatic here but you should avoid booking this place if you want a nice and relaxing stay in CDMX.