I had some issues when I was checking in when I opened the door I realized that they had not clean up the room yet I had to wait for 1 hour and a half before I was able to get into my room that was a little bit annoying but the person who came to clean up the room was very nice. the place itself is nice and it has nice decoration outside however they pull was always covered with a plastic that I needed to take off by moving a pole in order to use it so that was annoying. I didn't mind the fact that it didn't have a TV in the room because actually when you go to Mexico there are so many things to do that is staying at home to watch TV it's a waste of your time. the place is quiet at night times and the personal are very nice. Mónica made sure the cleaning person came right away to have the room clean. Good communication.