If I were to write a review for Sergio just based on the condition of the place when we just check in, it would be a 3 star at most. The place wasn’t clean and there were footprints on the wall and even on beddings. I’m not sure whether it was caused by the previous guests, but it was a very unpleasant experience when we arrived at night after a 12 hour flight only to find out that we cannot even sleep in a clean bed.
But Sergio tried his best to resolve all the issue we raised in a few hours. During our month long stay, he helped address all the concerns we mentioned and also offered suggestions for sightseeing when we needed. All the staff onsite were also nice and helpful. The location is convenient too, you can walk to many restaurants and grocery stores.
So after staying for 6 weeks, I would still give a 5 star rating and I would recommend for anyone esp. if you plan to stay for multiple weeks + for remote working.