Jose and Violeta are both sweethearts, as well as their cat and dog. Just good energy. They were communicative and super helpful to me, and my friends who were scheduled to leave before me and weren't a part of my reservation. They allowed us to drop our bags and get lunch before their flights.
Also, this location is pretty ideal. You can find all CDMX delights nearby. It is on the beautiful calle Amsterdam with lush green corridor and is close to a big city park.