Pretty great communication! But we did need it! there were some plumbing issues and some miscommunications about us being allowed on the property for our late flight. super nice neighborhood and apartment was so so so cute. wonderful rooftop but they threw raging loud parties there both nights we were there. great food right downstairs on the street. mind blowing tacos and burgers! great area. just be prepared for the noise and plumbing. definitely liked it though and the area! ;)