Pros:
- Ernesto's apartment is in an incredible area of Mexico City
- The space is awesome
- Communication with the host is excellent
Cons:
- Cleanliness: the place is overall clean, but very important details did not meet standards, perhaps it was just a one-time instance but this was my experience: some hairs in the shower, used hygiene products from past guests in the sink and shower (toothbrush, shower sponge, used soap bar). And some containers in the fridge (used sauces, spices, etc.).
- Check-in: this was our biggest inconvenience. Initial check-in was fine, but coming back to the apartment on the other days was always a struggle. Security had to confirm our details every time (and call the host for confirmation) instead of providing a more permanent solution (example: ensure our names were on the list or system) for all guards to let us in every time we came back. We had to explain that we were Airbnb guests to every different guard from different work shifts that we encountered. At one point we were told that we would not be let in because the host had not paid for building amenities (gas, etc.). This should not affect our stay at guests at a place we paid money for. Not only that, but at one point it forced us to modify our daily plans and think of alternatives. Think about what you would do if you're told you can't access your Airbnb.
The good thing is that Ernesto solved this issue with the building management, but it should not have occurred in the first place, and we acknowledge and thank him for offering a free ride from his chauffer to the airport. I do recommend this place, but I would just suggest for future guests to ensure with Ernesto that they won't be struggling to access the place every time they want to come back to the apartment for issues they were not aware of.