It was an overall great stay. Didn’t know it was a multi-unit accommodation type business, but it made sense since it was a quite sizable, well curated place. I would recommend it to other first-time visitors to Mexico City.
Pros:
1. Check in: Julio greeted us upon arrival at night and showed how the door worked.
2. Location: 20-30 min ride from the airport and 15-20 min ride from city center and other attractions. Easy to get uber.
3. Cleanliness/Comfort: bed was comfortable and sheets were clean. Pillows were quite high so my neck hurt but that might just be me.
4. Interior: beautiful details and layout. Might be challenging to walk up and down for some but it was a short stay and we enjoyed how interesting the layout was.
5. Safety: neighborhood was residential and there wasn’t much rowdiness. We (two women) felt quite safe after sunset.
6. Assistance: Julio was great communicating with me and gave great recommendations around the neighborhood.
Neutral/Cons:
1. Noisy in the morning. Not sure if it’s a seasonal thing but there were a ton of birds chirping extremely loudly each morning. The glass walls are also quite thin so you could hear the other guests walking up/down the stairs or any staff working around the garden machine shaving the leaves.
2. Shower knobs (hot/cold) was not clear so it took some time to figure out. Perhaps a red/blue stickers would be helpful.
3. Temperature: Since the heater is in the “living room” area on the 2nd floor, the main floor was cold because hot air only travels upward.