Alejandra’s place was lovely and clean, and in a great location. However, I wish the check-in instructions had been clearer as weI were a bit confused once we arrived. The instructions stated that either someone would be there to greet us or to ask the manager at the downstairs restaurant for the keys. I wish we had been told ahead of time which check-in method applied to us to avoid confusion when we got there. There wasn’t anyone there to greet us when we arrived so we had to ask the hostess at the restaurant for help. The hostess then had to locate the manager to obtain the keys and we had to wait outside with our luggage for approximately 10 minutes. Additionally, the safe inside the apartment was locked so we were not able to use it. I told Alejandra this and she said she would send someone to unlock it, but nobody ever came. I would have felt more comfortable if we had been able to lock our passports, etc. in the safe. Other than those 2 things, it was a great experience!