Arely was great in communicating and is super heLpful. She allowed us to store our bags after check-in time. The apartment is bright with good internet that helps with work from home . Hot water has good pressure and unlike other more expensive Airbnbs we stayed in Mexico, the heating works such that we always feel comfortable. The beds are also nice to sleep in. Neighborhood is residential within walking distance to malls, eateries, cafes and restaurants .