Jennifer‘s apartment has a really nice vibe to it, as you can see in the pictures. And Jennifer did her best to accommodate our needs/questions, very fast and easy to communicate with and provided well thought through details; extra rubbish bags, a little detail on arrival, coffee cups as many as we needed, sugar, etc... - all not necessarily common and very much appreciated. She also went beyond what could be expected when we incurred an urgent matter that required printing, offering her help and time.
The reason we are deducting one star is for the following two things;
1. The jacuzzi didn’t work during our stay; it had recently been repaired and apparently wasn’t working yet. For us it had been one reason to choose the apartment, especially as our daughter really enjoyes jacuzzi and was in the tib within the first 10 minutes after our arrival. Although Jennifer gave us a discount because of thr issue (without us asking for it), which we appreciate a lot, it couldn’t compensate for our daughters and our own disappointment.
2. More importantly we had not understood that there wasn’t an elevator to the floor of the apartment, but that the access is via a flight of stairs, after the elevator takes you up two floors. This came as a surprise to us and didn’t come handy with two small kids, our stroller and approximately 6 suitcases we were traveling with. Very specific circumstances.
So if you don’t mind the stairs, are a light traveler and are looking for a comfortable, cozy place we would recommend Jennifer‘s place.