Rafael was very responsive and his apartment is in an incredible location - close to everything but still fairly quiet. Plenty of space and huge windows with a balcony gave it great bones and potential to be an exceptional AirBnB. There were several minor odd things that could easily be fixed (no soda or shampoo in the shower; no written instructions on the operation of stove, W/D, TV, etc; no coffee maker - just a French press; and no water or coffee provided for first day). These are minor, but easily remedied. More major is that the elevator is unreliable and if you would have a problem doing five flights with your luggage you should be aware of that. I very much enjoyed my stay and would stay again. I didn’t meet Rafael but he was very responsive on email and I felt I could reach out if I needed help. Again - the location is stellar with excellent options 5-10min in every direction.