Overall apartment & location was good. Should definitely be one of the safest buildings as you cannot exit or enter without the card. Some of my questions were left unanswered, heating system (hot water) was not working and even though it was fixed the next morning, I don't think hosts were as empathetic as they should have been, could be due to the amount of the apartments they manage. Some of the details in the apartment need to be fixed, e.g. outlets. Apartment does not have amenities like tea/coffee or laundry detergent which I think should be provided %100. Check in / check out with Mara was smooth, she seemed friendly & nice!