Carla really makes checking in and out as simple as possible. Communicating with her was easy and fast. This is a well located apartment in a great neighborhood. The 24hr doorman made us feel very safe. The apartment was well lit and spacious. It was stocked with the bare minimum to make tea in the morning and have a refrigerator for bottled water and leftovers. Our sheets had some old stains on them and upon entering every day there was a musty smell of maybe treated wood or some kind of plastic. A few more additions such as a place to put your toiletries in the shower and a few extra towels would have really added to our experience.