Erick was helpful, proactive, and kind. He went above and beyond my expectations. The unit is well decorated and very comfortable. It was everything I needed and more. The complex is a renovated historic old building with modern conveniences. There are two security guards on site at all times so I felt very safe and well supported. I’m embarrassed to admit that I locked myself out and the security guards and Erick moved fast to get be back inside. Ubers are cheap, but I walked about 20 minutes each way to appointments I had in Mexico City to and from each day and felt like the neighborhood was safe during the day. I did not do a lot of walking around at night so I cannot speak to the safety of the area after dark. I really enjoyed seeing people just out doing normal life. Erick made a lot of local recommendations for restaurants and sites to see. I would totally stay there again.