There is a 24/7 concierge that responds within minutes from the Airbnb chat. Anything you need — toiletries, towels, small appliances, etc. Our stay was amazing but I wanted to highlight one thing: We extended our stay but in another unit. However, we had to leave at 4am to make a hot air balloon trip over Teotihuacan. The staff at HOMi helped us relocate our belongings to the new unit, including our CAT!!! What! That is just incredible. HOMi made our stay so incredibly easy. You are also minutes away from Ecobici stations, bakery, fresh juice stores, tacos, pharmacies, and fresh produce. The neighborhood has everything you need and is very safe. I didn’t know an Airbnb host can take it to this level. I am absolutely impressed by HOMi and this will be my first choice of stay when I revisit CDMX. Muchas gracias!