I booked an Airbnb with Pablo and when I landed in Mexico City discovered i lost the booking because I hadn’t uploaded an ID. I called Pablo and he immediately provided a few backups. I was able to get another private room with private bathroom AFTER typical checkin time. He guided me there every step of the way. I didn’t see a soul there and seemed like I had the place to myself which was nice since I was beat from the trip. And it was nice and quiet even though it was on a busy street. It was perfect for staying in Mexico City for the night. I felt safe and it’s an amazing location to walk around with the park, stores and streets lined with what seemed to be a hundred different restaurants. The value couldn’t be beat for my circumstances and Pablo is a 5-star host.