Pros:
The flat looks exactly like it is photographed. The apartment has 2 bedrooms, of similar size. The master has an ensuite and there is a smaller bathroom in the hall for the flat. The balcony runs the entire width of the flat and it is quite spacious and private because of the trees. The sweet cat next door would often visit at all times of the day and was quite comfortable AND familiar with the place. I loved the cat! The dog is sweet too, as are the neighbors upstairs who invited us to their jacuzzi party on the roof. The security guards were adorable!! They also were very helpful and sweet.
The location is ridiculously convenient to EVERYTHING. I really appreciated how close it was to Superama, cafes, coffee shops, taco stands, restaurants, the Flagship Adidas store, Chapultepec Park....the list goes on. There are always ubers within 5 minutes away to take you anywhere you need to go. The parks are a block away, churros are 2 blocks away and the neighborhood is safe. I was wearing $23,000 worth of jewelry and not once did I feel unsafe. The face downstairs has the best coffee and their sandwiches are amaze-balls! My boyfriend now wants to stay within a few blocks away from the cafe whenever we are in CDMX so he can enjoy their food and coffee. In all honesty, a visitor might never need to leave the neighborhood for anything. It's all right there.
Cons:
When we arrived, the cleaning staff was still cleaning and we arrived after 3:00 PM. This wasn't a big deal but it was annoying, considering we had flown the entire morning and were hoping to freshen up and unpack when we arrived so we could start our vacation in CDMX.
As others have mentioned in their reviews, there is a lot that needs to be renovated or fixed in the apartment. The lighting switches in the living area need to be fixed, as there is a short somewhere and when you hit one switch, it deactivates/activates another light along with the light you are adjusting. There are major gaps in the flooring/wood tiles and the countertop's seam (which is a hotspot for germs). The utensils are aged, rusted and dirty so we made sure to bring plastic utensils from places we dined at for eating leftovers. The small appliances in teh kitchen went unused because they were a bit dirty and not in the best shape.
Our most critical critique was the cleanliness of the flat. There were PILES of hair all over the bathrooms, on the floor, in the bedding and in other random places in the flat. The bathroom drain in the ensuite was blocked nad drained very slowly so you're forced to shower in standing water from who knows how many guests. There was also food in the drain of the kitchen sink that we had to remove because we needed to wash the glasses and plates we used. I still can't get over how much hair was all over the flat. Someone must have brushed their long hair constantly to leave such a mess. GROSS!!!
At the end of our stay, my boyfriend was fine with the quality, but as a host on AirBnB myself, the quality was a bit off for me. A clean flat is imperative and non-negotiable. The host also leaves nothing for you to use to clean up spills. There are no napkins or paper towels or drinking water and we ran out of toilet paper on the last day. We were thankful for the extra bath towels and washer and dryer in the unit. You'll have to supply your own laundry detergent of course. The location is the shining star for this property and I think all guests will appreciate that.
All of the helpful and considerate after-thoughts make an experience and I wish this host would consider leaving helpful items like paper towels, napkinds, a few bottles of drinking water, etc. to help out. I'm in CDMX often so I know where to go to get things, but for someone who is visiting for the first time, venturing out into the city for necessities might be a little "scary" when they are unfamiliar with the area.