The apartment was much larger than we imagined!
24 hour doorman was so nice and accommodating and I felt very safe. Location was perfect... a few blocks from the main street and all the popular, local restaurants in Polanco.
Plus, we were walking distance to the park and the museums but on a quiet street.
Our enclosed balcony faced the street but was very peaceful all day and night.
The apartment was clean and the heater they provided was very efficient.
Casai communication was prompt. I would definitely stay at this location again in Polanc as well as any Casai property in the future. Thank you Casai for making our vacation to Mexico City easy, safe and comfortable!