This is a great place. Very clean, well organized and overall very comfortable to stay. Even though we have never met, Chio was great in communicating. She answered all my messages in about an hour (and I did send her a lot of messages). In addition, the neighborhood is also great. There is a nearby park, which is small but very cool, and there are a ton of restaurants around. All in all, this is a very good place, I highly recommend this place if you are traveling to Mexico city.