Buyer BEWARE/ Description of flat is NOT accurate/complete. We booked for one week, but it was so bad we had to leave early. Many of the issues below were complaints stated in past guest reviews. I specifically asked if these issues were resolved & Rene said “yes” which was a lie. The following is left out of the description: apartment is not properly secure
1. SECURITY 1a - the north facing/bedroom sliding glass door will not properly lock & can be opened from the outside from what should be a “private” patio but the PATIO IS NOT PRIVATE b - on the patio there is a door that leads to public stairwell, we locked door from inside to secure our “private” patio yet again returned to apt to find BOTH the stairwell door & slide glass doors UNLOCKED.
2. SEWAGE: Smell in bedroom on sunny & rainy days, there is no solution
3. WATER PRESSURE: issues throughout apt. Kitchen pressure is strong/perfect. Hall bathroom sink just drips (and that is “just how it is” Abagail said, toilet screeches loud sound with each flush, BEDROOM SHOWER is a TRICKLE of water
4. INTERNET does not work as stated, very intermittent
5. NO HEAT/COOLING - even in Jan the flat heats up like an inferno, the blinds do not block out heat/sun (This flat is NOT good for working remotely) There is one blockout blind in the bedroom but it is broken & on the floor.
6. GAS LEAK - before the gas leak, the new stove was never hooked up (Rene had no idea - he said just “light the burner” YET Host didn’t leave matches or lighter to light burner or any instructions about anything including the stove - come to find out the stove was never connected, electricity/gas never connected). When a worker finally came to connect it & left, the burner would not turn off, then a NEW ISSUE: a gas leak. Then more workers came the next day, very disruptively.
7. BASICS NOT PROVIDED Kitchen is barely equipped, and items are from the Dollar Store. Rene says nothing is provided because guests steal them. HOST EXPECTS YOU TO BUY paper towels, toilet paper, garbage bags, dish sponge & towels, etc. They had a cheap pan of carcinogenic peeling teflon that had to be replaced, and a tea pot cracking with mold. They eventually made a weak effort to brings some items, but all the items were super cheap or weren’t to simple expectations. (We have rent out own BNB & provide all the basics then some and with excellent quality - the hosts of this flat don’t care about details & their standards are subpar to an American international traveler)
8. WASTE OF TIME -Most of the duration of the stay was communicating on-going issues & having workers in & out of the apartment which was extremely disruptive & distracting. Furthermore attempts to fix things were WITHOUT SUCCESS. ALL ISSUES REMAINED UNRESOLVED except to stove is connected & RENE kindly provided a lighter, hospital gauze as a kitchen towel, etc etc; it became comical
9. STRUCTURAL INTEGRITY- We are not architects but there are alarming cracks in the walls & ceilings throughout apt (Building next door collapsed in earthquake & this building from the outside looks like public housing). Cracking holes in the wall around bathrooms sinks remain unrepaired.
10. THERE IS NO WELCOME PACKET of any instructions: how to get the apt key, that only x burners on stove will light, the Wi-Fi password, blinds, locks, etc etc, you have to ask & then they will respond.
Abagail speaks English yet she was pretty MIA & we had to deal with Rene who only speaks Spanish. Not sure they should be hosts for AirBnB, maybe they are fine for a local rental company.
This was our first impression of Mexico City & the people.
If you want a flat with a view, don’t need to shower, and aren’t bothered by potential safety issues this apartment might appeal.