I booked the room for my 19 Year old daughter on her first trip ever on her own. She said: Paola is Nice and friendly and offers to help if needed. She made several calls and went with me if I needed someone to help me if english wasnt enough. She showed my around in the city. The room is very clean and spacious. The bed very good and the bathroom contains everything you need for a pleasant stay. The neighborhood is very nice there is a supermarket right across the street and the Metrobus within a 5 minute walk. Its a safe and friendly neighborhood with a lot of things to do (bars, restaurants, shops) and touristic places reachable with public transportation, bike or in walking distance. Staying at paola's made me feel like home.