Michel was great and pretty easy to get a hold of. The apartment is very large and minimally furnished; for a group that needed a cheap place with no frills, this was perfect. It is in a great neighborhood: close to restaurants, bars, and the supermarket (all within maybe 10-15 min walk). The place is a bit awkward to get to (can't turn onto it so all of our Ubers had to take a U-turn); however, almost every time, that was not a problem for Ubers. Just set your location as the yoga studio next door and you won't have a problem (Michel mentions this in this instructions as well)! Check-in was super easy; you don't have to wait around for the host to give you keys. When you go into the garage, go past the open area on the right (don't accidentally go into the probably open door, it's someone's apartment lol) and the building door is near the wall behind the parked cars. As a warning, the elevator is small and really quiet until it reaches a floor and it jerks. Scared me half to death the first time but you get used to it. I can only speak about the apartment and location itself, we didn't use the parking and didn't have pets. We also didn't use the kitchen so we also can't speak to that but honestly, you're in Mexico, go out and eat the local cuisine! As mentioned in someone else's review, the shower took a moment to figure out since it starts off cold either way. Just point it at 7/8 o'clock and you'll have nice, hot water. There was drinking water in the kitchen; I liked seeing that because I know another review said there wasn't any, which means Michel does take criticisms and tries to fix them. There were some things I let Michel know about (shower head fell off and there was a strange odor in the kitchen) but I have no doubt that Michel will look into these. Again, the apartment was perfect for a group of young adults who wanted a place to sleep that was close to a lot of stuff. If that's what you're looking for, this place is great!