Abdeel and Cristy are very kind and always prompt to respond messages before and after booking. I had a small issue and they were quick to find a satisfactory solution. I also asked for a couple of restaurant recommendations in the area to add to my already long list, and to my surprise I received a pretty extensive and well-curated list of places, neighborhoods, and many other local attractions. The place is well decorated and comfortable, and the location is hard to beat. Definitely recommended!