Five stars! Penelope was always available by messaging and super responsive, helpful too! The place is a very cute top-floor studio, has all you need, made my stay comfortable and pleasant. Location is central in la Condesa, safe area to walk, even at night. I did most of my exploring on foot or with Uber, so cant give recs about public transportation. You can walk to coffee shops, restaurants, grocery shops. Close by is the Caslte as well, as far a major tourist points goes. One remark, for travelers in summer, place doesnt have AC and being on top floor made it a bit hot during the day late May when I stayed. It wasnt an issue for me, as I was rarely there, unless i had to stop by and get something or change quickly). It gets cool at evening/night and okay in the morning. Overall Id come back to say here again! Cheers