The hotel itself is beautiful and the common spaces are really impressive and well-maintained. The housekeeping staff were friendly and did a great job with our room every day.
This being said, we weren’t blown away with the room and left a bit underwhelmed. Some elements of the decor felt outdated rather than “classic”, the room got very humid (despite the fan/dehumidifier), and the bathroom could use some updates (hot water pressure low in shower, grout looks a bit unclean, toilet sometimes doesn’t flush properly because the buttons get stuck). As some have mentioned, Wifi wasn’t great on our phones, but we were surprised that it worked better on our computers!
We messaged twice about noise one night and the dehumidifier not working and didn’t get much follow-up. We figured out the dehumidifier on our own and the noise stopped after the first night.
The hotel is a bit far from Roma Norte and we ended up making our way there almost every day - the popular ride-sharing app is very cheap here, so this wasn’t too much of a problem.
We loved the restaurant recommendation of Kolobok and went twice!
Thank you for hosting us.