Sheila was an outstanding hostess, who was very particular about taking care of any need that I had. She was always there immediately, even once coming to my room at 1 o'clock in the morning when I had an emergency. She is very attentive, and I would definitely stay with her again. I would recommend this place to any traveler, I'm not sure what Sheila's level of English is, but I believe she probably speaks relatively well. I only spoke to her in Spanish, but I've seen her other properties have English speakers staying there, so that should not be a problem. Highly recommended!