The last few years I have started to only book AIRBNBs that have superhosts. This guarantees that the place will be nice, the host will be helpful, there won't be any bad surprises, and if an issue comes up, it will be resolved quickly. This proved to be the case with Claudia.
The apartment was great and there were no problems. It is very spacious with 2 bathrooms and 2 bedrooms. I loved using the pool for some exercise in the morning. I needed help with making sure that a friend of mine got to a testing site at 6:00 am on a Monday morning. And Claudia helped me find 2 taxi companies which worked very well. (UBER rides are also easy to get but I wanted a backup just in case). The doormen were very friendly and helped me reserve the pool every day. The water pressure was great and there was lots of hot water (two things which don't always happen in Mexico). Check-in was a super easy lockbox. It's a very easy walk to Polanco. It's beautiful pleasant walk down Avenida Horacio. If you plan to use the subway, you will have to take a short cab or UBER ride to Polanco metro. Two tips; There is a great cafe, Tierra Garat, in the next building over and there is a Circle K convenience store in the basement. I will definitely return to this AIRBNB.