The apartment is very spacious and in a great location in the city. Beds were comfortable and the doorman was very helpful. The place was generally clean but some of the furniture was different from the listing. For example, the glass table pictured in the listing is now a plastic foldable picnic table. We also had a vehicle and parking was sometimes difficult because the doorman has to move cars so that you can enter/leave the parking lot but manageable.

I wish I could give this place a better rating but unfortunately the hosts showed us no compassion or understanding. A couple of days into our stay my father and fellow guest passed away in the apartment. We messaged the host who was initially very understanding and seemed to want to work with us to modify our stay. We needed to go home to take care of funeral logistics. It was also very difficult emotionally to be at the apartment where he passed. However, once we contacted Airbnb and they sent the hosts a request to modify the reservation the host refused. Communication completely broke down at that point and the host refused to discuss the situation with us at all referring us only to Airbnb who had made it clear that only the host had the authority to approve a modification. I appreciate that they did not want to lose money but they never offered any alternatives to either change dates, offer partial refund or anything else. Our only option was to stay at the apartment or cancel the reservation and receive no refund leaving the place free to be rented out again. We opted to stay but communication after that was very strained. For instance, there was a problem with one of the toilets leaking to the apartment below. We asked what we could do to prevent it from leaking or whether we should stop using it altogether but we were ignored. Overall we were really disappointed in the poor customer service and lack of humanity of this host.