I am a very independent traveler, but had I needed Elisa for anything, she would have been there for me in a very timely manner.
The location is great for just walking around on foot - very safe as well.
I was left alone during my stay - which is the way I like it. So, if you just want to go about your trip, leave your space clean, and then say thank you when you leave, this is a great place for that.