I had a previous reservation with another Airbnb provider and when we arrived in mexico, it turned out to be a fraudulent account. We were forced to find a last-minute place to stay on a Formula 1 weekend. It was insane, chaotic and super expensive to find any place to stay. I found Alan, and he help us find a location near the city although the original request i sent him was not available. We are extremely grateful to have found Alan and a clean bed to rest in. the only fallback is the staircase to the bedroom was a little tight to climb, but any young person would enjoy the adventure. Loved the place, location and Alan's customer service.