Initially Mireya was extremely responsive via Air bnb messaging. She acted as a translator (by phone) with our cabbie, directing him to the correct entrance for the apartment. The location is great, situated between very active and trendy Roma and elegant Reforma. The reason for our 3 star rating is that 4 out of 6 nights our sleep was interrupted by nighttime construction (the 1st night from 11pm-4am, the 2nd 1am-3am, the 3rd and 4th from 6am-10am). Mireya was apologetic, but there is a contract in place that allows a store in the mall to perform construction from 11pm-5am. I believe there was some sort of negotiation that occurred because construction then started at 6am. Mexico city is a lively, activity filled place and our priority in a rental was a quiet place to rest and re-cooperate which was impossible with construction (think inconsistent, but persistently loud hammering). I contacted Mireya and stated that I felt that it would be fair to disclose this construction contract to future guests and from that point on I never heard from Mireya again. So, the apartment is clean, comfortable, with a fantastic location, the host is responsive (unless providing negative feedback), but there is a chance that your trip may be marred by night time contruction. If not for the construction, I would have rated this rental with 5 stars.