This was the best airbnb experience we have had, and we've had nothing but positive experiences. The apartment is lovely-- even more so than the photos suggest. It was very comfortable for our family of five (children ages 9, 13 and 15). Very clean, spacious, well-equipped. Location is superb. Sophia's communication was excellent-- she is very responsive and so helpful. She arranged for her driver-friend, Eric, to drive us to the pyramids. He was prompt, safe, and very pleasant. Sophia accommodated us an additional night for the same cost when our flight was cancelled due to snow in NY at the LAST MINUTE. Love Mexico City and love this airbnb experience. Thank you! We will be back!