Overall the apartment was quite nice and decorated very well. The building had 24/7 security and was located in a very convenient, safe, and fun neighborhood in Mexico City. Lorena was very friendly and communicative when I was preparing to travel to Mexico City and when I arrived.
My only complaint – and reason for leaving 3 stars – relates to the cleanliness and maintenance of the bathrooms. The ensuite bathroom had a bad mold and mildew problem. When I arrived, I noticed moisture around the toilet that was seeping from the shower, and inside the shower every corner was lined with mildew and mold. The sink was the same, and had an entirely black drainage hole with no plug. I ended up trying to clean it myself with supplies from the laundry room when I arrived, but it didn’t do much good. My husband and I left the fan running 24/7 and shared the hallway shower with our friend for our entire weekend. We’d close the door to the bathroom at night to block the noise from the fan, and in the morning the bathroom smelled horribly of mildew. Lights were burned out in both bathrooms, and the fan in the hallway bathroom didn’t work. This was too bad, because all of the other rooms and living spaces in the apartment were quite nice. I’m surprised that no one has commented on this, but as these are fixable issues, hopefully they’ll be addressed before the next guests arrive