Emmanuel was available via wahtsapp but we never met in person, instead a delegate received us, which was for me unusual and felt a bit sketchy.
We had to re-register again upon arrival since the owner didn't seem to have shared our info with the building administration.
Although Mexico has no drinkable tap water, there was no water available in the apartment and we had to buy some first thing after our arrival.
I recommend that you inspect the place and report any damages to the owner, so that you're free from liability.
We missed some places to put our personal hygiene stuff in the restrooms, as well as trash bins. There was only one trash bin for the whole apartment and no additional trash bags.
The shower heads were dirty, the sink was working but broken and had to report it to the owner.
A closet door was also broken.
Some of the window locks were also broken.