Apartment was clean and luminous, as pictured. We had some trouble checking in with security, but Norma came in person within 15 minutes to help out. Overall, Norma was responsive to our questions. Kitchen had most basic amenities but is small. There was nowhere to hang up clothes to dry that I could find, but I did not ask as we only stayed a week of our month long stay (we left because we found permanent housing in CDMX sooner than expected). Bedroom is extremely bright at sunrise. I would recommend they install blackout shades. Bed was quite rigid, not the most comfortable for us. Street was quiet and pleasant.