I would love to say something positive but I had an extremely unpleasant experience with Meli. I received no instructions prior to my stay regarding how to check-in or to get into the home (typically, hosts send you a message at least 24 hours before to know at what time you are arriving, etc). Seeing that I had not received anything, I contacted Meli the morning of, when I was waiting for my flight at the airport, to let her know at what time I would be arriving. No response. I contacted her again once I had landed and was making my way to the Airbnb. Again, no response. Finally, I waited outside in the pouring rain in front of her building, attempting to get in, calling her many times, Whatsapping her, iMessaging her, contacting her through the phone number provided through Airbnb, no response. I ended up having to trek through the rain, with my bags, in a foreign country, until I found a hotel that I had available rooms (I was turned down multiple times, many hotels were full). It was an overall extremely unpleasant experience. At 9 PM, after having long checked-into a hotel, I received a Whatsapp message from Meli's co-host apologizing and saying Meli's phone was not working. Still, the whole experience was extremely disappointing coming from a "superhost" and I hope no one experiences something like this. I would have loved to meet Meli and her co-hosts were unfortunately the communication channels were not established and I felt like my stay was handled in a careless, disorganized way. This was by far the worst Airbnb experience I have encountered.