Maria and Jose were very kind. Always reachable. The apartment is as shown in the pictures. Nice view of the city. Greta Location. Safe, very safe. Supermarkets and shops and nice restaurants all close by, walking distance. The biggest shopping mall in town just steps away - 10 min walk - really in front of the building. Great swimming pool with nice restaurant at the hotel tower. (there are two towers belonging to Distrito Capital one for residents and one for hotel guests, so you know. You have to get out of the residents building to get there). The apartment has everything you need to stay there (even with kids) and feel confortable. To consider, is located in the conjunction of the main road of Santa Fe, it can be busy late evenings and noise early mornings. Besides that I truly recommend it