As a host I give Clau 5 stars. Her place is beautiful and the views and amenities are just as pictured. There were few issues with the actual apartment/complex which is why I'm giving the review 4 starts. The AC doesn't work as well as we had hoped and after a long day/night of exploring we were really looking forward to sleeping comfortably. Now, maybe the AC is going out b/c there was a really loud noise coming from the ceiling for the duration of our stay, which we seem to have associated with the use of the AC (we did report this to maintenance). The building and/or hosts' maintenance person did need to come into the apartment to check for something unrelated which was mildly inconvenient, but he was quick and friendly and brought extra towels that we requested. While the apartment is beautiful and nicely furnished (very comfortable for 4 adults), other than large bath towels and hand drying towels there were not any other amenities. Lastly, we were told the doorman could store our luggage since check out was hours before our flight, however upon asking for this service we were informed that this is not a service they provide. They did end up storing our bags in their restroom area for a fee after some negotiation. Overall we enjoyed our stay and would recommend Clau's place to others looking to stay in the area.