Sonder overbooked the reservation and told me at 11am with zero empathy that I had to check out that day (a day early). Impressively awful customer service. Could have just said , “we really apologize for this mistake, it was a our fault,” and everything would have been fine. But no. You are not a guest with Sonder, you are a number that is filling a space. Regarding the room: Tiny room. Not a great bathroom. WiFi did not work for all 4 days of my stay. Extremely loud between the hours of 2pm and 12pm most days. Although located in a beautiful area, so that is a natural give and take.