Juan was very quick at replying, helpful and flexible. The flat is in a safe location, walking distance to a large shopping mall with a large food court which includes suchi, McDonald's, Chinese food, Taco food and more. There are two bathrooms with plenty of shampoo, conditioner, and body bars provided. We brought our own clothes detergent to wash our clothes and a tumble dryer is also there to use. We went to our local seven 11 to buy milk, bread and eggs and were able to make ourselves breakfast with the utensils provided. Washing up liquid and sponges and cleaning up materials were available including bin liners. TV has Netflix available. Rooms had portable heaters which came in handy during the February month. We had a late flight so Juan kindly offered to hold our bags a little longer after check-out upon request. Did not need to hire a car as we knew it would be hard to find parking, so used Uber to get around. Overall pleasant couple of days with no complaints. Many thanks!