The apartment was very cold. We had to buy, instantly: water, garbage bags, toilet paper, paper towels, toilet bowl cleaner, kitchen sponge. The kitchen pots and pans are Teflon coated but so badly scratched, that they are unusable.
The iron is coated with black gunk -unusable.
Bedside light in master b'rm is broken. We tried three different light blubs. The light in the master bathroom flickers constantly.
There were no instructions for anything. We could not use any of the 3 TV's until a friend was able to help us.
We don't know why Airbnb only had a land line for us, as we have received calls on our cell phones from landlords at previous Airbnb stays, but when Salvador tried to text us and only got our land line he did not email us or try to reach us in any other way.
When we were locked out of the apartment, we were finally able to reach Salvador's wife who was helpful in getting us back in. But, even then, there was no call from Salvador to check that we were ok.