There was someone to receive us when we arrived, we got stuck in traffic and were a bit late, and she patiently waited for us, we had an early flight so we really appreciated the flexibility of the check in and check out times. They left a welcome present for us in the fridge which was really sweet. We were attending a convention, so it was nice having access to an iron and a coffee maker. The location is really central and nice, we found lots of options for food. there is an oxxo (convenience store) a block away which is open 24h which is nice.