VERY BAD breach of privacy for the first time in my life staying at airbnbns. The first night I arrived late and found hairs in one of the beds before sleeping. I contacted the manager immediately and he said there was a problem with the washing machine and he would replace them. It was extremely late and the other day was fine so we shared that bed for the night.
In the morning I asked the owner to not clean the room and specifically asked if I can contact him when I return later in the day to change the bedding, he said "sure."
I requested this for a couple reasons. 1) when we arrived it smelled like chemicals so we wanted to air out the space as much as possible and not have it cleaned again and 2) we had 4 big suitcases full of valuables and didn't wanted anyone in the room while we were gone.
However, when we arrived later in the day the room was obviously cleaned. I immediately got in touch with the manager and he asked like it was no issue. He told me I could cancel and find another place because of the smell and said I could blame the cleaning lady for coming and cleaning. He actually said he knows "people like me who try to take advantage" and randomly brought up how I turned off the hall nights and said the guard told me not to do it, which was completely untrue and the first time it was brought to my attention.
I was going to try and find a solution with the manager at first but when I brought the issues to his attention and he was extremely defensively and brushed it off I eventually decided to go to airbnb and make them aware of what happened. They are still reviewing the case and it's been almost two weeks but my hope in doing this is that other people don't have their privacy invaded which is a very yucky feeling.