I will start off saying this apartment is nice compare to what is out there in Mexico. There were some issues checking in with the receptionist we had to wait for about an hour for them to get a hold of the host because they did not know anything about the unit being rented. We werent given any key cards which made it diffulicult to come and go because the receptionist looked annoyed everytime they opened the doors for us. And lastly the host was great to work with us on check out but about 8am in the morning the cleaning lady bardged in to the restroom were I was taking a shower she apologized and called some one to find out they had her dates wrong she thought we checked out the night before.