Susana is a wonderful host. She was extremely communicative and accommodating throughout the entire experience. The room was exactly as expected. I did have some trouble figuring out how to use the light at first, but Susana was very responsive when I asked. This was a great place to rest and very accessible to different parts of Coyoacan including a cafe, restaurant, and some lovely parks. Highly recommend if you're looking for a friendly host and safe place to lay your head during your visit.