Unfortunately, this apartment fell short of expectations. While situated in a lovely neighborhood, there were several surprises we encountered. First, we noticed the large glass sliding doors and bedroom windows didn’t have an operable lock. One lock even had noticeable damage. It was an issue getting immediate help and they sent someone the next day with a hacky solution—a wooden stick to block the sliding door. They also never addressed the bedroom window lock. We felt unsafe but decided to bear through it since there was a security doorman and the apt was on the fourth floor.
Check out was a bit of a disaster too. They decided to change the door code on us an hour before checkout time. We still had all our belongings inside and needed to head to the airport asap. I messaged them the issue and received a slow response. They asked me to try several codes which didn’t work. Their IT team had to remotely unlock the door which did the trick after several tries.