Patty was very helpful with suggestions and easy to communicate with up to and prior to our arrival. The space is very large and cozy for small family. 10-15 minute walk to the heart of Polanco shopping and dining district. The surrounding area is very nice and we felt comfortable walking around at night. Although it is documented, and the weather in Mexico city was exceptional, no A/C nor ceiling fans made for some hot sleepless nights. But that was a me problem. If you need a cold room this is not for you, but during the day the place was very comfortable. I found the beds to be too hard, but everyone else liked them. Also, washer/dryer is provided, but you need to have your own detergent. Overall, good value and nice place to stay.