Me and my family of 6 were very comfortable here! Early check in was not available but the security was able to hold our bags so that we could go out and we were able to hang out in the common areas. The area was very safe and close to everything in polanco. The guards were very kind and the building was secure. The apartment itself was just as pictured, it was very spacious. Eventhough there is no AC, you don't even feel it. The host sent us a lot of information beforehand and came to greet us in person while we waited for the apartment to be ready. I would book here again next time I am in Mexico city.