Overall, I really liked their service. The room was a beautiful loft and had a great location. The price was also reasonable.
However, I can only give it three stars because of an issue with the room: it was too hot. There was no central air conditioning, and the portable air conditioner provided was not effective. After checking in in the afternoon, I started to feel heat stroke symptoms, and my temperature rose to 38 degrees, which was very uncomfortable. I had to leave the room because it was cooler outside. Later, they provided a new portable air conditioner, but it didn't really improve the situation inside the room. I had to open the windows to sleep at night, which made it noisy and difficult to sleep well.
I still really liked the service provided by Kukun, and I plan to use their service again in May. However, unless you enjoy staying in a stuffy room, I would not recommend this particular room. I hope this information is helpful to you.