Beautiful apartment inside and a good value for the space. The security guard, Luis, was amazing. He was super nice and assisted us with many items during our stay. Luis even ran to the grocery store to retrieve a soda for us when Uber Eats failed to delivery it with our order. The apartment, however, lacked many items that we felt would have been beneficial to our stay, as well as future guests:
1) the apartment is not close to Polanco. You will need an Uber and it will be a 20-25 minute ride without traffic
2) apartment was new inside however the area outside is the not the best neighborhood. We were advised by multiple locals to not venture out at night in this area. Also, the noise level inside the apartment is very loud with all the traffic and construction going on outside. The neighbors also play loud music throughout the day.
3) there were no cleaning supplies inside the apartment. No broom, mop, toilet brush, cleaners etc.
4) we were not supplied with soap, paper towels, or an adequate amount of toilet paper for 5 people for 3 days (only received 2 rolls)
5) a couple extra towels would have been nice. We received one per person but no towels for emergency clean up
6) extra sofa bed in living room was broken so made for an uncomfortable stay for that guest.