Isabel is the commensurate hostess. She was very responsive when I first requested to book; was standing by upon my arrival to Mexico City (CDMX), and was flexible in my check-in. She was also super-attentive in providing me an umbrella a day that there was rain in CDMX, and was sure to have the accommodations immaculate - inclusive of new soap, shampoo and conditioner. The place was immaculate, and the bedroom spacious, along with a bathroom that included a Jacuzzi jet tub. A+++ recommended for anyone traveling to CDMX.