We had the pleasure of staying a month at this Airbnb. Lorena was excellent at replying to us within minutes any time we reached out and helped a lot with communication when the power on the street went out once for several days. This was due to a faulty switch and was the fault of the city, not the Airbnb.
The place:
If you are looking for something that is like real life in Mexico City, not fancy, living in a normal neighbourhood, nice families, pets, and not many restaurants/bars very close.
The house was very cool inside all the time but since the days outside were so hot it was nice to come home to a cold house. We went and bought slippers though.
The house was very basically furnished, the main area is a table and one couch but nothing else other than cupboards full of personal items of the owners.
The bed (we rented the entire place but only used the king bed) was very comfortable and had lots of bedding and pillows. The room has dampness but there is a dehumidifier.
A major downside for us was the generator, located by the bedroom which goes off at all hours, and runs about 15 - 20 minutes (we timed it several times) and is Very loud. It woke us up at 2 am, 5 am, 7am....almost every day. The upstairs neighbor is also loud, walking around, having company and making noise between 11pm and 1am several days per week. We did not enjoy the extra noise and did not sleep well, but this is what you get in an area like this when you live in apartments. There was no loud bars/music, roosters or other annoyances.
Everything was *very well stocked, the kitchen cupboards were actually so full there was not much room for any items we had, but in the end it didn't matter as there are so many great and inexpensive restaurants. There are piles of cleaners and rags, and many partially used items, even in the fridge. The fridge was large, with a good freezer and had tons of room for things though. If you do want to cook at home there is every pot, pan and tool you need is supplied.
There is a washer but no dryer, and there is a long cement hallway where you hang dry the clothes, inside the house.
There is a tiny patio in the front with room for just 2 chairs.
For those that work from home or care, the internet was about 10 Mgs and worked fine (we work online and we tested it a few times).
In a month we were never able to get hot water to work for more than 3 - 5 minutes in ether shower so as long as you are out fast, it's ok.
The apartment was cleaned perfectly every Thursday day with bedding and towels replaced which was great. We never had to clean up floors or bathrooms, a vacation bonus.
Water - so there was no place to put a large water bottle (they are 20 liters and you will need to buy your own, there is a guy that drives around with them, so try to catch him, and you have to exchange the correct bottle for the correct water company). We ended up buying our own water stand so we could get the water out, and left it behind for future guests to use.
Area:
If you like to walk - you can get to Condessa or Roma Norte, both Full of more restaurants and bars than you could probably visit in a year, in about 30-40 minutes of a walk each way. That was great!
You can also get to the large, 5 level Parque Delta Mall with a dozen restaurants, Liverpool, many many shops and even a Cineplex movie theater, in 10 minutes of walking. There is a huge grocery store in the mall.
There are 2 Starbucks in a 5 minute walk from the apt as well.
As we were there a month we joined a gym, Roma, about a 15 min walk away that had sauna and we ended up using the hot showers there more than at the house. The gym has a pool, classes, and is huge and well equipped.
We also made use of a spa that was only 4 blocks away that had lazer treatments for skin, lots of massages, facials etc and was excellent quality, located across the main road where the Starbucks is. We enjoyed it, excellent services and quality.
Uber does not work well in Mexico City, we had numerous issues trying to get one. Apparently, they are known to accept a trip so while you wait, the time just gets longer and longer until you give up. They still get a fee but never show up to get you, or they cancel it. We spoke with several people who told us this is an Uber scam and is common, and it happened to us 3 times, so we gave up and simply walked a block to the main road and always took taxis which went by every single minute all day. Easy.
Getting to the airport at 7:30 am it took 25 minutes (in the car) and cost under 100 Pesos plus tip, and we walked to the main road with our bags to get one.
I hope this in-depth review is helpful. :) We loved our time in Mexico City!