Roy was very responsive and attentive. I had to delay my arrival date twice, and he was very understanding both times. There were some issues regarding cleanliness, but Roy immediately offered to have someone come to clean the apartment if I didn’t feel comfortable. The door to the apartment was frail and light. I didn’t feel safe traveling as a young woman by herself, this ultimately lead me to cancel. Even through this though, Roy was attentive and super accommodating. Great communication and I am very grateful for his flexibility and understanding.