Communication leading up to and during our stay was seamless and Carlos even met us when we arrived to answer questions and show us around the building and unit. The rooms were even larger and nicer than depicted in the pictures and we had everything we needed for a very comfortable 4 night stay as a family of 3. We took advantage of the gym, pool, and lovely rooftop deck, which were all very clean and never crowded. We can't wait to come back!