The apartment is in a very nice and safe neighborhood. The building is extremely safe and it has a doorman 24/7. It has several cafes and a Walmart very close to the apartment. Karina was extremely helpful and answered all the questions super fast. She helped us to get a tour with very short notice. The only cons is the noice. But with the earplugs you can solve the problem. Mexico city is definitely a big city and there is noise everywhere. We had a wonderful time and my daughters loved it.