Alex y May were really responsive. The fan we had in the room was broken and that day they sent someone out with a new one which made sleeping so much better!
The location is absolutely perfect. We have stayed in Mexico City before and this gets you to the parks quickly and to Colima. Great bars, cafes and restaurants right outside your door. We spent most of our time out exploring but this would be a great spot if you needed a little extra space as the living room area is large.
Definitely recommend this home!