Richard was super responsive! Check in was easy even though I arrived 2 hours earlier than expected. The views and location are both great! Cozy small space but perfect for the active traveler trying to explore the city. On one day the gas/hot water ran out. Richard responded within minutes and even refunded my stay for that day since it took 3-4 hours to fix. 2 blocks to city bike rentals, one block to metro stop. Highly reccomend!