Lety is very nice, friendly, and responds quickly. However, it's very complicated to access the apartment because of the many security checkpoints. Our elevator keys weren't ready for the first two days, which made it annoying, because we had to ask the guards to help us with access to the elevators, and once we had them only 1 out of 2 keys worked (because it was a key per guest, so we had to go always together if we wanted to use the elevator). And, we never got hot water in the shower, Lety tried to fix it but it never worked. There was old food left in the fridge when we got there. And, it was weird that we didn't have a key for the main apartment, only the bedrooms. So, every time we left the apartment we had to put everything inside the bedrooms and lock these. Letty did offer the possibility to get a key for the apartment, but it came to a point where there were too many steps and keys.
We wouldn't stay here again.