UNFIT TO BE PART OF AIRBNB!!
This was for sure my worst experience in Airbnb.
Everything I’m gonna write is the truth, I don’t like to lie about such bad things that happen to me.
First I arrived and Esther only gave me the keys of the apartment and just showed me my room - nothing else. So the second day my boyfriend had to leave early for an appointment and locked the door from inside, while I was still sleeping. A few hours later, Esther just opened the door, woke me up and stood there telling me she wanted to take out the garbage. Not only that it’s just totally weird, after being there one day and a half, wanting to take out the garbage, also she just broke the rules of all privacy, not handing me the key for my room and just entering the room. Later on I asked her to give me the keys and well she said “of course I can give them to you” - this is not Airbnb and privacy wasn’t given from the first moment on.
I hate to write these bad references but only thinking about my time in Esthers apartment just makes me so angry. In the description it’s written that I can use the kitchen. If I would have known that this woman, well, has a kitchen, but doesn’t want her guests to use it (where’s the point? It’s a bit of gas and water.) I would have never booked the room there. At the end I used it one-two times per day because I just can’t afford to go to restaurants every day and well, although she told me we could maybe arrange us in the kitchen, she didn’t seem to be pleased at all that I was cooking my lunch/dinner. Also I once used the washing machine in the afternoon, around 7 o’clock and she asked me not to use it in the evenings. Well, one day later I just got up at 10:30 pm and the washing machine, which is actually behind the wall of my room, was working. It just did not make sense. She, telling me one thing I should not do, but she just does it.
I just didn’t feel good at all, this was nothing like Airbnb, she never showed me the rest of the apartment so I actually felt that I just had to stay in my room or be outside. There’s written that she gives you the toilet paper, but I had to buy it. She told me she would not let the key inside the lock but she did it anyway and twice we stood in front of the apartment for like 10 minutes trying to ring the bell and trying to enter.
After one week she just communicated with me via Airbnb message, although she and I were in the apartment at that time, that I should clean my room and my bathroom or I should pay the girl who comes one time per week to clean it for me. I paid IN ADVANCE an amount of money for what you can afford (and overall in Mexico) a cleaning service; also, if you read the rules of these costs that you pay, it’s written that it’s an “one time fee charged by the host to cover the cost of cleaning the accommodation”. If you want to have it differently you have to write that in the description of your apartment.
These are small but also big things that went wrong, but all in all I literally disliked everything about the apartment, the personality of this woman and how she treated me and I didn’t feel neither at home nor at an apartment of Airbnb.
I would definitely not recommend to stay there.