The apartment is stunning and in the best area you could ask for. The art, decoration, and overall feel is fantastic. The bakery next door is wonderful and we especially loved being in Viveros park. That said, we had a few issues which surprised us given previous reviews. We never met Lisa in person and only met with the house keeper.
My husband and I are generally easy going and not too picky. As we were traveling with my mum, she felt the place could use a thorough deep clean especially in the kitchen and bathrooms. We spoke with Lisa and the house keeper who said she would come back the next day to do a thorough clean and she never came which was a bit disappointing. There were some issues with the hot water the first day so we could not shower when we arrived but that was resolved the following day.
Overall, it was a good stay especially because of the location. With a little bit more care and attention to detail it would have been perfect!