The host, Christofer, was great, always available and helpful. To give an example, we arrived on a Saturday and there was a problem with the internet, by phone he helped me going to all the steps to fix the problem, when he noticed that it couldn't be fix by me. He got a technician to come to the apartment Saturday afternoon, he checked all connections and the problem was with the cable outside the building, the technician climbed the building and in 20 minutes he replaced all the cables and the wifi worked perfect after that! Very reliable!