If I could give them more than 5 stars I would! The check in process was great. Their hospitality was genuinely so warm and inviting. They helped us pulley our luggage up the stairs (very convenient), offered great recommendations and even invited us to share a meal (we were already eating at the time but would’ve 100% accepted the offer) The place was in PRIME location, very clean, well maintained and cared for. My sister and I worked remote for the week and had zero connectivity issues. Because it is on a main road, it may be a bit loud with the windows open (something to consider if you’re frequently on calls) but nothing I would consider an inconvenience. As the description and many of the reviews have mentioned, the stairs could be cumbersome so keep that in mind if you have any mobility issues. There is a pick up stop for the double decker city tour bus at the fountain located about a block and a half away. Highly recommend using it as a way to get around to all the sites. So many lovely cafes and restaurants all within steps of the place. Already looking forward to our next visit and will be booking here again in the future.