Citly was a responsive and helpful host, ready to answer any questions and assist at any time which was great. The accom was extremely clean and tidy and everything we could have needed in terms of toiletries, kitchen/laundry was available too. The accom is in a fantastic location in Roma Norte surrounded by cool cafes, boutique shops and a strong expat community with a great mix of locals. Great Mexican food all around the neighbourhood and convenient corner stores and pharmacies etc.
The accommodation building however was always noisy at night time and unfortunately led to most nights of broken sleep for hours as especially the neighbours upstairs were extremely loud and came home every night around 11:30pm making so much noise for hours. This is understandable for Friday and Saturday nights however we were there Monday to Monday so was frustrating.
The only other thing was receiving the check in info late. We don’t have a Mexican number and arrived straight from the airport to the accom. Citly had send it through however only a few hours before we arrived at the accom and we were in transit from Australia so we had to call her for the info as we couldn’t access the net. If we had that info 24 hours in advance would have been really helpful. In saying that Citly answered the phone quickly and walked us through the steps to get in very patiently.
If you can get through loud neighbours I’d definitely recommend this as a place to stay :)