The loft is very comfortable and it has all the necessary items for cooking, including high quality pans, coffee machine, fridge but no water boiler and toaster. I found great that there is a door directly to the outdoor garden with access to the swimming canal. Due to this fact, the loft lacks in direct sun light but in compensation a sunny roof-top terrace is offered to all guest. Furthermore there is huge TV with netflix, amazon prime, youtube, etc.. I found the loft extremely clean and the cleaning staff was always very nice and around making sure the common parts were sparkling clean. The location is very close to the metro station, however it took me 20 minutes walk to reach the center of Coyoacan. The surrounded neighbourhood is super great with local comida corrida, 24 hours shops, tacos restaurant, hairdresser, and laundry. The check-in is automatic and for that reason I haven't met Nora in person. In any case, she was always checking on me and answering my questions immediately via text message. I would definitely stay at this place again and I highly recommend it for other guests.