Ordering the water was super convenient and we’re glad that the security officer could order some more and have it delivered right to our door. The location is nearby a lot of stores and restaurants, not too far walking distance from the Cinépolis. Both the owner, host and the security guard were very nice and helpful as to what we needed, so I want to thank you all for that.
There are of course a few things that I’m kind of confused on when it comes to reviews, since you’ve received such a high rating but that wasn’t reflected in our experience at all. As discussed in the beginning, when we arrived there were a few things that weren’t cleaned off, there being a musty and unpleasant smell from the curtains, and the blankets being dirty. It’s unsettling to hear that the cleaners wipe them off as opposed to washing them fully, especially with COVID being contagious and to have a dirty and unclean blanket for a new guest doesn’t sit right with me.
Also, I understand it comes down to preference but that stairway is way too small and a bit of a heads up would be better for future guests, so that carrying their luggage in such a small stairway could be advices in advance.
There were a few items that weren’t up to par as far as quality is concerned, like the dirty baby bath (?) in the laundry area, left by the previous guest, the dish rack melting from the stove, warped spatula, the shower head having water go everywhere and the hangers. There were just a lot of odd things that stuck out to us as we stayed there.

In the description of what is to be provided for guests, cooking oil, paper towels, trash bags especially, seasoning and pots were to be included but it wasn’t there at all, and the owner had to personally bring those items to us himself. To have those things not included is really baffling to me because no one else but us experienced that in the reviews, and to have some trash being left over by previous guests….I don’t feel like everything was prepared properly at all, thus my review.