Check in process was horrible, we arrived and had to sit outside for about an hour. Front desk did not have us as guest and I had messages the host that morning to let them know we were arriving and got no answer. I called a couple times before I finally got through to her and she said she had sent the email but that the front desk personnel had recently changed. After about half an hour I called again and she kept denying my calls and had someone else call me and that second person was more helpful in the 10 min we talked and she got us in.
Master bedroom and bathroom have no privacy. Walls don’t reach the ceiling and the bathroom is glass which the kitchen/living room can basically see into it. TV had no cable was just static, Apple TV Remote did not work. Coming in and leaving the rental felt uncomfortable as they basically chase you down and stare at every since step you take to the elevators. Lighting wasn’t great. At night if other apartments have someone walking around you hear it as if it’s someone walking around in the rental which spooked some of us. For the pool only 2 people every 50 min were allowed and goggles and swimming caps were needed.