We were a family of 3, this place is clean, safe and very roomy. It’s located near the Centro Histórico and the Ciudadela crafts Market. There’s a good launderette nearby called Michelle, and many street stalls selling fruit and all kind of snacks. There are many convenience stores around. Walking distance from Reforma Avenue and metro Juárez/ Balderas. Also Metrobús. They have supplies so you can relax a bit before having to do a proper shopping. Lovely complimentary coffee, Apple TV and a computer. Cuauhtémoc is very friendly and knowledgeable, he waited for us until very late as we were held by a road accident, and kept in touch until we safely arrived. Happy experience!