At first the apartment was absolutely perfect. Very spacious, amazing natural light, perfect for 2 people to work from there with fast WiFi, and of course a great location. Everything is a 5-30 min walk. However we had 2 main issues- one day we woke up to no running water for the first half of the day. We texted with the property manager who eventually got it fixed. Then a couple days later we returned from coffee in the morning and there was no power. Lights, fridge, WiFi, all not working. Communication was a bit poor with the property manager who just kept asking us to wait while the power never ended up coming back on. Eventually at 9pm we were moved to another property, just to return the next morning and the electricity still not working. So we then checked out early. I reached back out to Enrico after our reservation ended asking for a partial refund and never received a response. Unfortunately I had to open a claim with Airbnb to get some money back. Totally understand these things can happen in CDMX, but the issue was never resolved as we were just asked to "wait" and communication was poor. Would have been a full 5 star review if there were no utilitity issues or communication was better.