The apartment itself is nice, convenient and we really loved the neighborhood-its in Chinatown in Mexico City, and we are from San Francisco area, so that was very cool! It feels very safe there, especially with the doormen in lobby, who are very accommodating. However, it is not an easy place to find, as it is actually in an alleyway, and using GPS and even the taxi driver we had were unable to locate without much difficulty. Then when we finally found the apartment, the doorman & maintenance man, could not find key to get in. We spent at least 2 extra hours trying to find & get into apartment,finally in at 12:30 PM. I texted Raul repeatedly, and never heard back from him. Also, no instructions or brochures on using television, stoveor travel which would have been nice. It didnt have the nice touches I've come to enjoy with AirBNB.