The check was expected to be from 4 to 5 pm, I arrived at 6 and it wasn't until almost 7 that I was able to enter, when I accessed the apartment the cleaning lady was still there, On the second day we woke up without water service and Gustavo took a long time to respond, the last 2 days we were without electricity, around 12 pm we told Gustavo and it wasn't until night that he responded saying... (I'll see what I can do)... he didn't do nothing, we were left without electricity in the main areas of the house until the last day, very bad customer service and communication from the owner.