We had a great time in Mexico City staying here in Roma Norte. Rubén was very responsive and easy to communicate before and during our trip, and was even able to get us a pack and play crib for our baby in the apartment. We did have some trouble with the lockbox when we checked in, but we were able to get in touch with Rubén quickly to get it figured out, but it might have been more difficult if we had arrived later. If you are coming in at night, you might want to give the host a heads up in case you run into problems. But the apartment was wonderful, we loved sitting up on the roof, and you can’t beat the location!