Our stay was very good, very comfortable. There was one issue I'd mention: adjusting the shower temperature works with a delay, so it's tough to get water that is neither freezing nor boiling. But I told them so if you're reading this at a future date, maybe it has been fixed. For me, it simply meant showers take a bit longer. For others it might be a bit more annoying.
Other than that, the place was well-stocked, very good beds, nice layout. Bedrooms great in every way. Very fun space to come back to at the end of the day. The location is really great near the plaza and in Roma Norte. And the service was really nice! They were always available, within minutes or even seconds, when we had an issue.
So overall good.