Sandro was very responsive to emails prior to my arrival. He sent links for tours and activities in the area. He was away during my trip and left me in good hands with Lalo. I had a problem with my taxi driver upon arrival. I called Lalo and he met me on the street where the taxi had stopped to drive me to the apartment. He helped me carry my luggage up the second floor where the apartment is located. The apartment was clean and looks like the photos in the listing. Little touches such as fruits on the table and water bottles in the fridge were welcoming. A mobile phone for local calls was provided and very appreciated. The location in Condesa was close to restaurants and hangout spots. It was a great stay.