This stay was lovely! Monica was communicative and responsive. My only disappointment was that the tub didn’t drain after my friend used it and I wasn’t able to use it after her. Monica was very helpful and offered to send someone to help tend to the issue- I didn’t take her up on it because we had other engagements but otherwise I found her response to me to be very helpful- she definitely did all she could to help with that. I would recommend this stay.