Hugo's place was clean and modern. He quickly replied to all our questions and was very helpful. Building is very secure, with security present at every entry point into the building. Area around is also pretty safe. We didn't see any issues coming and going at all hours. There are few homeless sleeping on this block, but that can be found in all big cities these days. Alameda Central park is half a block away, and even at night it is safe to wander. There is plenty of police presens. Zocalo is 15 minute walk.