Ramon was extremely unprofessional communicating. We were supposed to arrive at 6am but our flight changed & we made it there at 2am. Nacho, his amazing staffer, opened up for us confused after 20 mins of yelling and ringing the bell. He & his wife had just finished cleaning up the place & told us that they expected us at 6am & that Ramon hadn’t updated them. The previous guest stayed longer and paid for an extra day. On top of that the wifi information was incorrect. Ramon didn’t respond until the next morning and didn’t address ANYTHING until I brought it up. He blamed his staffers and told me he would discipline them as a response! I was apologized to much later that day after complaining to Nacho about Ramon (the owner) for blaming him- just distasteful.
There are 2 rooms & the room closest to the entrance does get street noise which is unfortunate but it has two comfortable beds in it with old, uncomfortable pillows. The bigger room has an extremely uncomfortable mattress.