The Hotel is rather a hostel, without any reception desk. Communication with the host works Great via the chat. He upgraded us to a kingsize room. On the first night the room was not quite clean, but on the second and third night. Please Note That you will be Part of the mexican noise, sleeping without earplugs is impossible (but That is usually the case in CDMX). The matrace is okay, no highlight. The breakfast in the Café next to the Hostel is nice and the ladies are very friendly. From the Hotel, the chapultepec Park is only a five min. Walk away.