We had a great stay at this apartment with some caveats. The room was thoughtfully designed and very comfortable. The location was really wonderful, and about 10-15 min walk from a bunch of amazing cafes and restaurants. The building is in a "gated" street, which felt very safe, and had some cute amenities such as the rooftop and a small but nice gym. The staff were incredibly nice and very gracious. Erick who was the main point of contact was super responsive and very accommodating. They also had a cleaner come in every day, which was a nice bonus.
Now for the caveats; the window light is a bit dark because of the location of the unit. The second bedroom and bathroom are very small. Noise was also an issue. The neighbors partied till late in the morning on the weekend nights, and the noise from the lobby (even a small amount) ricochets through the back door / stairwell, into the apartment. If you are not used to "city living", it may be too loud for you. Lastly, I would not recommend staying here if you speak zero Spanish. The street is "gated" and during the late night/early morning hours you must contact the 24/7 front desk staff to let you in or out. Besides Erick, the staff does not speak English so this would be challenging if you are unable to communicate with them. During the day and evening the Northern gate is open, so not a problem a majority of the day. Overall we really enjoyed our stay (4 nights), and would absolutely stay with Viadora again.