Pros:
-Excellent location in safe zone of Polanco.
-Doorman was respectful and helpful.
-Washing machine was new.
-Sheets were soft and attractive.
-High quality iron and full size ironing board.
-Directions for wifi and safety features written prominently on a white board.

Cons:
-Host did not provide apartment number until I requested it the day of.
-Upon entering apartment, door knob literally came off and I had to reattach it.
-Water bottle left was not sealed- this is very worrisome given the poor quality of tap water in Mexico.
-Balcony door wouldn't lock.
-Sofa had gashes in leather.
-Multiple scratches to doors, chairs, table.
-Towels not soft.
-Multiple hairs and grime on floors especially in corners.
-Overwhelming odor of a musk-scented air freshener plugged into wall.
-Water from bathroom trickled slowly and took several minutes to become warm.