1. the address was only in one of several emails from the host. We missed it. It would have been simple to add it to the header of the abbreviated location found on all email headers.
2. Host only responded once to our repeated phone calls, emails and texts. She claimed none of the other attempts came through
3. we were switched to a bottom floor room with no view. The claim was a problem at the last minute with the room we had reserved. Interestingly, the staff on site knew of no such issue.
4. we reserved an extra day and had no clean towels etc. The room only has 2 of each to begin with
5. NO HOT WATER!!! We had to shower in COLD water the last morning.
6. the room was cold when we arrived. The bathroom window was wide open. We discovered horrible sewer smell when it was closed. I suspect the lower floors do not have adequate plumbing ventilation. The choice was to tolerate the smell or freeze. There are NO temp controls in the unit