Karla and Javier were impeccable with communication. Response times were typically 1-3 minutes, which I value tremendously. The check-in process was very easy. Also love that. They were very knowledgeable about the surrounding areas, places to go and things to see, but even had vegan recommendations, which really meant a lot to me. That was a nice touch. The bed was very comfortable. The amenities were great. I made use of the pool and sauna almost daily. Above all else, the location is superb. They even have a mechanized water filter in unit, so you don't have to keep buying plastic water bottles from the store. (You dont wanna drink from the tap). I would highly recommend staying here. I don't think you will find a better value and host for the amenities and location. I hope to stay here again in the future!