Overall, the place was just okay. The location is good but the apartment itself didn’t meet the expectations based on the photos and listing. And more importantly, the host, Joaquin, was unhelpful and even rude when an issue came up.
Be warned that the master bedroom door locks by itself. There is NO warning of this in the apartment or Airbnb listing. So when we closed the bedroom door, we were shocked to find that the door had locked. Since there was no warning of this, we didn’t know this would happen and had left the room keys inside the room. There was no spare key anywhere else in the apartment. I messaged Joaquin expecting him to come up with a solution, either coming to give us the spare or sending someone to do it for him. Instead, he simply sent me the name of a locksmith I can go to. When I pushed back on this, stating I shouldn’t have to waste my vacation time resolving this for him, he reluctantly agreed to send a locksmith to us but it would be over an hour. I couldn’t waste an hour waiting around so I ended up having to get someone on my own. The locksmith he referred wasn’t even open so I had to find my own. What’s worse is that one of the other tenants in the building let us know that this has happened multiple time with people that come and stay here, they also get locked out. I don’t know why Joaquin doesn’t get the door fixed or at least warn ahead of time about the lock so we can know to keep the bedroom keys with us.
The issue was made worse when Joaquin was rude on the phone to me and condescending.
The apartment is ok. Not as clean as it could have been. The rugs were old and dirty. The beds sink in the middle. The balcony was filthy.
There are better places you can stay for around the same price.