I absolutely love the place. I come to mexico city a lot and this will be my go to home! The staff are above and beyond. I had some issues with my luggages from my previous travels and they were super helpful. The elevator opens right into your unit. You also get daily cleanings and they check on you what else you may need. You can hear birds chirping everywhere and I got the sunflower seeds from the minibar and spread them around the potted plants and they come to eat them every morning. Lovely atmosphere and nice decor. Everything has been thought out. You won't regret!