Solid place to stay for your trip to CDMX.
Everything is brand new in this apartment - from the furnishings to the actual floors, cabinets, shower, toilet, fridge, etc. They used a lot of tech in the apartment, like a door code (which was convenient so you didn't have to hold onto a key) and Google Homes for music. They provided a few snacks and bottled water (and beer) in the fridge, which was super convenient to arrive to late at night after a long flight.
The apartment is located in Condesa, walking distance to everything you'd possibly need, including a 24-hour 7/11 2 blocks away for water, snacks, and last minute toiletries if you needed anything, but also amazing coffee shops and restaurants. The apartment building had a 24/7 guard who would let you in upon buzzing, so it felt very safe. The Casai building also had clean, quiet communal spaces like tables for working, but we didn't use them. I didn't see an elevator, so warning to anyone who has trouble with stairs, this is a walk up!
Everything in the apartment was completely fresh and clean. Came with small shampoo and conditioner bars and body soap, which lasted us 2 guests for 5 days. They also provided clean towels and even a toothbrush + toothpaste. The bed was comfortable, plenty of blankets and pillows. The bedroom had storage for clothes and a full length mirror. The TV was great - we Airplayed from our phones/laptops. The Wifi was great and strong, 2 people working on laptops and video calls all day, and we had zero issues!
We did have some issues with our toilet/plumbing, but the host Rosalia responded on Airbnb messaging within minutes and sent someone literally minutes later to fix it. She was extremely responsive and helpful. The plumbers eventually fixed it, which was slightly inconvenient, but I've had plumbing issues at many of the places I've stayed at in CDMX and expect it to happen here and there. The issue was fixed so I don't foresee this being an issue for future guests.
The only other downside was that the AC did not work strongly. It wasn't super hot during our visit, but a bit muggy, and we were excited to use the A/C (especially while sleeping). It basically worked like a fan, but no cooling air. I let Rosalia know and hopefully it will be updated before future guests. I will say, A/C is a luxury in CDMX, as many Airbnb's I've stayed at did not have it in the first place. We opened the windows for cool air but it let in a bunch of mosquitos so we ended up just blasting the multiple fans we had and slept without blankets.
The location was actually pretty quiet compared to other parts of Roma/Condesa, so would definitely recommend this little area & the entire Casai building.