Worst experience on Airbnb!! I Extensed my stark so o booked the night before because it said 24/7 service always! I did not sleep that waiting for an answer. Even worse they force to download their app to get access information. The app is nonfunctional and the pages of customer support or contact us….. Says wup not functional now. Stay away from this scam and Airbnb too. I contacted them I explained the problem of having no where to go because they don’t verify the places they offer. Awful experience and shameless Airbnb is still offering that same place.