Overall, I would recommend this place, because even with the “cons” listed below, this place seemed better than my other options (based on reviews).
Pros:
– The staff was extremely professional and friendly.
– For example, when I had an issue with my toilet, they fixed it immediately.
– When my room’s wifi network went down, they let me use a different network until my room’s wifi was fixed (which was within a day or so).
– The location was fantastic for me. It’s in the middle of several safe neighborhoods and is centrally located near many events. It’s also near lots of good street food (tacos, quesadillas, tortas, produce, fruit and vegetable juice). Most of the surrounding area is well-lit at night.
– The coffee (included) is real coffee, not instant coffee.
Neutral / so-so:
– The wifi was strong and fast most of the time – but there were a few times where I noticed it was very slow, and once or twice it would disconnect me (and was unusable for a few hours). Make sure you have a local SIM card as a backup if you need constant connectivity.
Cons
– Noise travels a lot through the building. For example, it’s hard to shut the room doors without the lock making a loud click. Shutting the front and back door of the building was very loud, too. Bring a noisemaker and/or earplugs.
– The 2 windows do not have curtains. They are tinted so that people can’t see in, but light pours through the windows at night when someone turns on a light at night. Bring an eye mask.