Lorenzo responded to every message I sent him within an hour or so, even made sure someone was up at 1 am to let us in and help with the luggage. The guys at the security gate were always on duty, and helped us get a taxi van at the end of our trip to get to the airport. 5 star service all the way! We have stayed at 5 Airbnb places in the last 14 weeks, and this by far was the cleanest and nicest, and we can't wait to stay there in the future. Roma Norte is our very favorite spot, so many nice restaurants and cafes, with Chapultepec and the Zocalo not far away. Taxis are easy to catch at the end of the street, and public transportation is also nearby.