I didn't stay there personally, but my family had a mixed experience at the very beginning, mostly on checkin and cleanliness. Since Enrique is not in Mexico, it can make sorting things out a bit more difficult. From my personal experience (the one that made me recommend it), I'm sure this was just a one-time error. My original review about the place itself (location, value and more) persists and since Enrique is a great host, I can continue to recommend this place.