Terrible check-in process. Confusing, time-consuming, frustrating. Further, the host didn’t provide security access app for 48 hours, which left us dependent on random security guard staff to get through 3 different security doors and to activate the distant elevator. The guards couldn’t understand why we didn’t have access cards, and were frequently inept, unable to find our names on the paper register. This apartment is in a tower accessed through a mall - it’s literally a 5-7 walk journey from the street to the apartment front door. Lastly, the host required intrusive information - passport copies, email addresses, and phone numbers for all registered guests. This is a privacy violation. The apartment itself was nice, but hosts who are unprepared, or waste my time with lousy processes, will never receive a positive review.