Ernesto was extremely polite and helpful and made sure everything in the apartment was in order. He even provided me with some basic groceries (coffee, snacks, etc). I happened to stay while the 7.1 earthquake occurred and the apartment was not affected by it. Ernesto made sure everything was safe with the apartment and really made me feel at home.
I can't emphasize how welcoming and polite Ernesto was. Will definitely stay again!