Maria was the best host--ever. She not only was instantly responsive but delivered bottled water and even booked our Uber to the airport on her own credit card trusting us to leave the payment in the apartment which we did. The circular staircase up to the bedroom was too difficult for us to carry our luggage up and down, and Maria arranged for the doorman to do so. There was an issue with hot water for the showers, which was our only complaint. The apartment lies one long block north of the desired Polanco neighborhood, but it was an easy walk.