Very nice staff and the check-in process was very easy. However, there was EXCESSIVE mould in the bathroom. This meant that as we used the shower, the smell of damp got worse. There were visible green spores all over the ceiling, door and walls and it smelt of wet dog. I complained and we were given a partial refund of £41 out of £134 so they did respond and offer compensation and state they would sort out the mould for the next people.