Although, I didn't get the chance to meet Fabiola in person she was super good at communicating with me via phone. I had no issues getting in when I arrived and she even let me put my stuff in the living room early prior to check-in. The house is a perfect mix between being in a personal house and hostel but without the bad things that come with the hostel. It's a quiet home but the other rooms are Airbnb's as well so I was able to run into other fellow travelers in the common area who were very nice. They even have a sweet house kitty hanging around, which is always a bonus in my eyes! The location in Roma is great too. Everything is super close and walking distance. Highly recommend :)