My friend and I stayed for 4 nights in this apartment. It’s was very easy and smooth to communicate with Carlos, the building manager who was quick to response and very helpful. He provided us an extra set of keys and an iron as soon as we requested. The location is great, walking distance from many places in Condessa and Roma.
Only two minor comments, one night there was an electricity cut in the neighborhood for a couple of hours, that got resolved. Another thing is that the master bedroom is open to the living room which was ok for us but may be an issue if you are two people who both want privacy.
Overall we had a great experience there, felt like home. There was water and coffee available upon arrival. Highly recommended!