Luis was a great host. He was very welcoming and offered tons of information. its worth having him pick you up from the airport. He arranged a tour for us with Cesaer to Xochimilco, which is a definite must. The check in process was easy. The apartment was super clean. It was stocked with toiletries and purified water. Beds were comfortable. There is air-conditioning in living area and in only one of the bedrooms the other two bedrooms had fans. The wifi was great. The gym was great. There is a neighborhood Walmart and several restaurants directly across the street. Polanco neighborhood was amazing and it's only a $3-$5 cab or Uber ride. Highly recommend it!