BnButler was great, they communicated well to make sure we were comfortable and had everything we needed.
We did not find the crib that was in the listing but BnButler brought one over the every next day. We had arrived in the evening, so it was understandable that they could not bring it until the next day. We just turned the futon around and placed it against the wall and block the fourth side to make a safe place for our one-year old to sleep.
The location was convenient, close to Reforma but also quiet at night.
I love the sliding glass walls for the two balconies but they were not toddler safe for our two little kids. We just had to be careful.