When we arrived at the apartment everything was beautifully decorated. Check- in was easy and we were excited by how nice the apartment and rooftop terrace was. The hosts also kindly left some pastries and mezcal for us to try.
However, upon entering the apartment, the floor was dusty and seemed as though cleaning had not taken place right before we checked in.
The bed did not seem like it was good quality - it was soft and sunken in the center. My husband and I had to try to sleep on opposite sides of the bed, right on the edge, so we wouldn’t roll into the sunken center.
The apartment is not airconditioned and unfortunately keeping the windows open for circulation was not an option as the main doors to the building were heavy metal and every time someone entered or exited the building we would hear a huge bang. The walls are very thin. The hosts provided a fan which was ineffective and extremely noisy.
The water heater was not working well - when about to have a shower it would take multiple attempts to turn on and then mid-shower it would go off and the water would be freezing cold. We would then have to turn the shower on and off. It became a little frustrating as at times we would have to restart everything 5 to 6 times.
We ended up having to check out of the apartment a night early as we were unable to sleep well because of the mattress which left us with pain in the shoulders and back.
This was truly a beautiful, sunny apartment in a lovely area but there are a few things that certainly need changing/improvement. That being said, the hosts were wonderful and helpful and I know they will do their best to resolve these issues.