Penelope's little suite gave us a great location from which to explore the Condessa and surrounding areas. It was really all we needed especially since we were out most of the time and only needed a place to sleep. Penelope was very easy to communicate with and always responded quickly. We didn't get a chance to meet her - her mom let us in. The apartment is small and basic and a bit run down. The bed though comfortable, was a stack of various pieces of foam rather than a proper mattress. The shower was great - good pressure and nice hot water.