I thought Francisco was very responsive. My taxi had a bit of a problem finding the place but while en route Francisco provided more info. The check-in was a breeze, I just entered a code on the door. I thought the place looked like it did in the photos. I was pleased to find two full baths, I thought there was just one. The hot water was long lasting and the pressure was very good. I liked having the filtered water at the sink in the kitchen. I'm not picky about beds but I thought these were a bit uncomfortable. I think this could easily be fixed with a memory foam mattress pad. I loved the location, seemed to be right in the middle of everything, yet a quiet little street for sleeping. I have stayed in Palanco in the past but I liked this area a little more. Fantastic street tacos a block away and many street vendors with great fresh squeezed juices close by. There is a very friendly nice restaurant right next door to the apartment called Brasco, they had great food and drinks at a reasonable price. Down the street we also enjoyed Amaya, best scalloped ceviche . In the morning, just a 5 minute walk is Milan 44, an excellent coffee shop with a great breakfast. We Ubered to Palanco and down to the Zocalo. Uber arrived to the apartment within minutes and the ride was less than $5 each time.