My stay at sonder in Mexico City was very mixed. As I entered the premises, I was told to wait for 20 min for someone to escort me to my room. I am very familiar with sonder and I know that I do not need someone to do that - hence the self-check-in instructions and code. The guard (named Jose) was very pushy and insisted that I stay in the lobby and even took a photo of me as if I was trespassing. I was shocked at what he was doing, which was the start of the other issue I had here.... Another thing that was particularly alarming with this location was the blatant racism on display with individuals with darker skin. This came from the hospitality agent (Jimena Sosa) who would not let me into the property at times and I had to wait for someone else to come to open the door.