The single star I am giving to my stay is solely for Jairo’s service, professionalism, honesty and communication as a host. He complied to every single request I had. Unfortunately, they broke into the apartment while I was staying due to inefficient security system, and stoled many items, among which were 3 laptop computers (worth US$7000). I also found out another break-in happened to a previous guest and neither the host nor Airbnb disclosed this information, this apartment is clearly targeted. As for the owner (since Jairo’s just the manager) he’s not friendly, not professional, just terrible; didn’t even care to write to make sure I was OK after the incident.