Very easy check-in as Sonia met me at the apartment when I arrived from the airport. The apartment was accurately described and is very nicely and eclectically designed and furnished. The location can't be beat. Close to public transportation, a grocery store as well as many bars, restaurants and cafes. The apartment was clean and felt very safe. Check-out was also easy and efficient. There were issues with the safe, running water and the internet. Sonia and Julio reacted very quickly when I contacted them and resolved the issues (safe and running water). They offerred to come to the apartment to address the occasional internet glitches but since it worked most of the time and because it happened near the end of my stay, I opted not to have them address the issue. All in all it was a very nice experience and Sonia and Julio were very nice to work with.