Norma's home was quaint and quiet at night time. They are very communicative and provide good directions when you're self-checking in. There is a security person at the entrance so you know your stay is safe! There is a nice view of the city from the balcony and some places to eat at around the area (there is a really good panaderia around the corner; about 5-10 minute walking distance). The area is very safe to walk around. The only reason why I gave this 4 stars is because the sofa bed was a little uncomfortable for us, but overall we did have a really nice stay and would recommend.