Steve and Lourdes were very warm and welcoming at check in. The communication was great and Steve was very diligent about checking in with us throughout our stay to make sure we were comfortable and had everything we needed. The apartment itself is beautiful, rustic, and feels like Frida herself could have lived there. We mostly communicated with Steve, however Lourdes runs the café downstairs and offered us treats and a tour of their house - which is incredible btw - she is very sweet! Overall a great stay for our final two days in Mexico City. Highly recommend!