We absolutely loved our stay at this apartment. We had a red eye and showed up at 8 am. We were dead tired and were so happy about how easy our check in process was. There was a very helpful doorman who helped us with our bags and with getting up and down the building. At about 10 am we were feeling freezing cold because the house had not been heated and the floor heaters were not doing much so we called Roberto and explained this problem to him. He quickly told us that he would drop off a new heater and did so. That too on Christmas Day! We are so grateful for his urgency to alleviate our issue. We would definitely stay here again and recommend it to anyone staying in Mexico City. It’s walking distance from the cathedral and has many shops and restaurants right outside its doorsteps.