First of all Sandra was very nice, helpful and easy to communicate with. However, the location is not great if you are a tourist as you are quite far from a Metro Station (Polanco is the nearest, 1.5 miles away). If you are not taxi or bus friendly it can be a difficult location to be staying at. (I found myself tired out by the time I finally got to where I was going.) However, it is ideal for the businessman doing business locally or for visiting people in the immediate area. I bought a "legal cab" at the bus station (TAPO) with the directions given to me by Sandra but by the time we arrived he wanted 30 more pesos because in fact we were going past Polanco. There is a busy highway/freeway half a block away dividing Polanco from Col. Lomas, so it is not the quietest place to stay. This was my first Airbnb experience and found myself wishing I had gotten a Hotel closer into town for the same price. If I do use Airbnb again, I now know to ask more question of the host first.