I have been using Airbnb since 2011, and this was the first bad experience I’ve had. The apartment is nice, but the hosts really don’t care about you. We arrived late on a Sunday evening, and on the following Tuesday, workers began ripping out the inside of the flat directly above us. This involved knocking down external walls and ripping out the flooring. The noise (hammering, drilling electrical saws) was constant from 9.00 am to 6.00 pm. The only reply we got when contacting the hosts was that we should expect constriction in a city. The construction was happenign a meter above our heads! We contacted Airbnb, and they were unfortunately useless. Finally, we moved and paid for another Airbnb as the noise was insuperable. We tried to claim some (not all) of the money we had paid, but the hosts would not reply to the request. We are now having to pursue this through our credit card company. I doubt the host has been to the apartment in a long time. There were only two forks and a couple of glasses. I guess they can’t be bothered to make sure the unit is stocked with kitchen equipment. Unfortunately, I would have to say don’t stay here. It may be fine if you have no problems, but if you do, then you’re on your own. I host on Airbnb, and would never treat a guest with such disdain.