We got an apartment on the 2nd floor. Very clean and spacious apartment which met the needs of my stay for 6 adult people. Note this is NOT in Polanco as described, close but not in it. This was my biggest gripe. It’s in a close by neighborhood. Ubers work great, but i still wanted to be in Polanco. Other than that the apartment is well equipped for your basic needs and has great beds. There is a Sam’s club across the street and a 7-eleven in the corner. Starbucks is just two blocks and in the corner there is a food street vendor with tasty breakfast/lunch options. So overall it is well located, just not in Polanco if this is important to you, beware.
Noise is quite high during the day with all the cars beeping and they provide earplugs for night time. Noise quiets down at night with less cars driving but it is still very noisy and the high levels start very early morning. Manage your expectations. Wish there were more fans for noise cancelation at night; they have several apartments in same building that are offered through this same post so while some find these very quiet others closer to ground like me, find them very noisy hence the reviews are all over the place on this topic - we were not lucky and were very close to ground level so noise was high. Very secure place though, nice guard guys, very polite personnel. I would still recommend it for the space and confort.