The accommodation was extremely dirty and poorly maintained.
When we arrived it had not been cleaned, there was thick dust, head and pubic hair, and food crumbs across all the floors, table and shelves in the apartment. We complained to the host who sent cleaners the following day - and the appartment was exactly the same after they left, they didn't even hoover.
We found brown and grey stains all over the towels. When we complained to the host, we were given freshly washed towels right away. But these were also covered in stains. We were shown 3 different sets of towels before finding one that was relatively clean, though still stained.
The walls were covered in marks and stains, the tiles in the bathroom were chipped and broken, the metal work was rusted. The place was generally in a state of disrepair, unlike the pictures on the listing which show a newly refurbished apartment.
When I complained to AirBnB, the host accused me of being abusive to the staff which isn't true.