Pros:
*In a good location, close to reforma, within walking distance of Monumento Revolución.
*Extremely safe building with 24 hour security and in a safe neighborhood.
*Maintenance and security staff were extremely nice, friendly, and attentive.
*ideal for single or couple, otherwise it’s a lot smaller than it looks, the bathroom is extremely small and you will not be able to fit stuff in if you have a lot of toiletries.
*the hosts were responsive for the most part
Cons
*The building is new but has a lot of quirks that unfortunately made my stay uncomfortable. Elevator even shut down on me.
*the furniture, way the fixtures, and doors were installed with very cheap material. We immediately noticed that the laundry door was falling off and took a picture of it. You have to make sure you inspect the room when you stay here, take pictures and document.
*they give you a code to enter the room, so you will not need a key, but it’s shoddy and you need to do it twice before you can get in.
*the water in the toilet and shower constantly had problems, with either shutting off completely, not having enough pressure, or not having hot water.
*we put travel size shower toiletries in the shower caddy (which they did not provide us with any even though the description said it would) and the caddy kept falling off.
*the internet is incredibly slow
* overall I feel like the hosts could have responded a bit differently and more attentively. I felt bad each time I had to bring up an issue, and I tried really hard to be understanding, but it was issue after issue after issue. Would not be surprised if they thought I was naggy or demanding but things just kept going downhill from broken doors upon arrival and getting stuck on an elevator, to not being able to poop 💩 in peace when you arrive to your place because the toilet has no water.
If they improve all the building AND apartment issues then I’m sure it will be a 5 stars place all the way.