I had a fantastic experience at Casa de Chiles. Even though they weren't able to be there when I arrived, Justyna was extremely responsive to all of my messages and needs and arranged for me to get the keys. The decor in the apartment is adorable and the kitchen is fully equipped with everything a traveler could want. The neighborhood is perfect - filled with great restaurants and a 24-hour convenience store around the block. Justyna and Marco have very helpfully prepared an excellent website with helpful information about the apartment, the neighborhood, and general tourist tips for Mexico City. Couldn't recommend more!