Although we never met Fernando, his charming team at reception always made sure to make us feel safe and comfortable. They provided information to secure taxis, breakfast was on time and included fruit, granola, and egg dishes. The room was very clean, with lots of light, clean towels were provided everyday. Overall a very pleasant and relaxing experience.

The one complaint I would have would be about the building itself. Most of the older beautiful buildings in the Condesa area don't have insulation so you may hear EVERYTHING from each of the rooms and it echoes across the whole place. Not sure how this problem might be addressed, but just a heads up.