The apartment was as advertised. We stayed for a week. The neighborhood was safe. The door man was very helpful. We never met Carlos. We walked around after dark every night. It is a bit of a walk from the subway line but not outrageously far. The only issue I had with our stay was the noise from other tenants at night. At all hours of the night I could hear people walking and talking in the apartment above me. I am a light sleeper, so for me it was an issue. The person I traveled with slept through it most nights. I did contact Carlos about my concern and he quickly replied saying he would talk to the tenants. I believe he did, it was quieter the next night, but then the noise continued. If you are a heavier sleeper, this would be a great place to stay.