the incredibly rude host completely ruined this experience for us. when plans changed I tried to move in a night early solo just to spend the night, and they tried to charge me DOUBLE what we paid for a regular night just for 1 guest and a few hours.
the host was not there nor never was in contact, until after we moved out when they tried to accuse th4 big, noticeable burn hole on the couch on us. this was FOR SURE there when we arrived which I said in no uneven terms, and have the photos to back it up. he stopped responding through the app and several days later tried charging me thousands of dollars for their crappy couch that we had NOTHING to do with burning. I run Airbnb's too and have never heard of anything like this, even if a mistake did happen I would not approach it this way. pure greed and incompetence, to apparently not notice it before our move in and how low to insist and try to put it on us in such a shady way.
by far the worst bnb experience we've had.