Juan Carlos is as pleasant to work with as his place. It’s by far the nicest place I’ve stayed at in Mexico City. Most places called themselves a “Pent House” but this one is actually an amazing pent house. You in fact take the elevator to PH.He answers incredibly fast, and a super friendly and helpful. I can truly see why he is a super host. There is no where else I am staying out of them here when I come in to Mexico City