This was a great place to stay for our visit to Coyoacán. It was only a 5 minute drive to the centro, the location felt very safe and the front desk security was nice. Check in and check out were easy. Leon and Lizette were both very responsive. Our first night we tried to use the tv but the control needed new batteries. I messaged Leon and Lizette and Leon dropped new batteries off within a couple minute. I was surprised since it was a little late. Leon and Lizette were also very nice when messaging with me.