Check in process was quick and effort less. You get keys and 2 cards for entry into the building. Apartment is located on 2 floor. Overall the apartment was very spacious and centrally located in Paseo de la Reforma. It is within walking distance to lots of bars and restaurants. Found connecting to the wifi a little tricky and the signal was not very strong. The bathrooms are functional but could be a little cleaner as the shower has a little mold and water leaked to the floor when we showered as well as the guest bathroom wall was broken in. At night we kept windows open for breeze (no AC) and you do get mosquitoes in the apartment so bring repellant. Overall decent stay for your money.