Checkin was very easy as was checkout. Daniela allowed us to stay an extra hour before leaving for the airport - much appreciated. Communication prior to and during our stay was very prompt. The apartment was clean and well supplied. The bathrooms and kitchen are new and quite lovely. Our only criticism of the apartment is that the flooring is in need of repair in some areas. We also experienced a significant amount of noise from other occupants in the building along with typical street noise. A couple of minor issues/questions for our host were handled very quickly and very satisfactorily during our stay. We loved Mexico City and enjoyed our stay very much!