This flat was an ideal home away from home during our 6 day stay in Polanco. Ana was a gracious host, and initiated communication prior to and throughout our stay to ensure our needs were met. She greeted us upon check in, and provided a thorough orientation (in addition to a thoughtful gift basket). The unit is tastefully decorated and the beds are comfortable. The high rise building is modern and very secure - we needed a card to get past two levels of security. Though we were on the 7th floor, we did get some road noise from a busy road below, but it did not interfere with our sleep. Highly recommended - 5 star all the way.