Humberto cares about providing a welcoming and comfortable space for his guests. We did not meet him, but communication was easy. Uber is easily available in the area and if you are not comfortable with using pubic transportation, or walking, definitely use it! The unit is in a complex so keep in mind to be friendly and greet the other residents when you run into them! The apartment is beautiful and is in a great location! Also, the mattresses are very, very firm and we had difficulty sleeping but I guess it depends on how you like your beds!