I appreciated how responsive Victor was over WhatsApp, it made it very smooth and he had all of the information! He’s very kind. Another pro was that the beds were very comfortable.
If I may, I’d like to share five points of improvement. The airbnb description should note there’s a bright parking garage directly outside both bedrooms and noise from the cross walk that occurs all night. Blackout shades could help with the light in the bedrooms because currently they don’t cover the whole window.
Another point of improvement is to create a system where the guests can checkout without needing to coordinate with the host. It does state clearly that there is a checkin coordination, but no where on the description page does it say there’s a need to coordinate an exact checkout time. It was very stressful.
About the place, there is a unpleasant smell of chlorine and cleaning agents in the living room. It would also be noted that with three people, more clean water should be provided, like a garrafón. Finally, the photos are not accurate and make the place seem newer than it is.
Overall, more accurate Airbnb descriptions, rules and photos would help set expectations.