What a fabulous find! I've stayed at a couple of dozen places around the world and this one ranks near the top. Super comfortable. Erika was easy to talk to. The location superb. I was nervous coming into the place from some of the other reviews saying that security was mean/unhelpful. This was not our experience. Never felt like an inconvenience or anything but taken care of. It's not a hotel, so I think if you treat the people with a little respect it'll go a long way. Also pretty easy to book the rooftop jacuzzi once we got past my fumbling spanish. Loved our stay here!