Rodrigo was immediately available every time I had a question during my week long stay. He even came on a Saturday and Sunday to fix the showerhead. The apartment felt homey and was centrally located between the Revolution Monument and Chapultepec. Unfortunately I couldn't enjoy the gym while I was there because of pandemic restrictions. Netflix worked perfectly but the internet was often too slow for basic browsing. The shower was hot but ran out quickly. There's also no aircon but I was never uncomfortable. Overall it was a good value.