A very nice apartment and place to stay but we were disappointed by the check in process. When I made the booking several months prior the host noted that check in was on a public holiday and something would need to be arranged. I sent two separate messages asking whether 3pm check in would be ok but did not receive a response and assumed that it was ok. I sent a third message three days before the booking and received the response that as it was a religious holiday we would not be checked in until 5pm. We are given a hollow offer to cancel our booking which we could not do as it would be impossible to find another affordable booking two days before a public holiday weekend. It was a shock as nothing had been said earlier and as a result we had to cancel plans as we couldn’t take our bags with us. When it came close to 5pm we messaged again and were told that we would be met ‘at 5 or so’ and ended up waiting outside the apartment until 5.30. I completely respect the importance of religious holidays, but the date was set a very long time ago and was known when I made the booking (also a long time ago). If we had been told this to begin with, we could have made arrangements but this was impossible as we were given a few days notice.