This would have been a great holiday stay for my week in Valletta but sadly two things really let it down. I would have otherwise given a five star review without hesitation.
The listing highlights all of the Rituals amenities/products/scents/massage menu in each room but there were none of those on arrival. The luxury products was a reason for choosing this listing over others. I asked the hosts if they could be put in the room but there was no feedback on that.
Also on arrival there was an overpowering smell of cigarette smoke in the room. So strong it kept me up through the night. The hosts were generous enough to offer a refund for the inconvenience. Another room in the hotel was available via Airbnb for the remainder of my dates which I asked to move to. There was no response from the hosts on this.
Sometimes it’s difficult to get products to an island like Malta which is perfectly understandable. It was however, the lack of communication on various points from hosts which was disappointing on this occasion.