We had a great stay here. The place looks exact like the pictures and is equipped with washingmachine and dishwasher, ect.
The town is a short walk away, about 8 minutes by foot. The local bus is around the corner, 2 minutes away.
We have only seen Simon during our stay. He answered all our questions, also with whatsapp which was quick and convenient.
Gozo is much more quiet then Malta, which we liked. We went to Malta during our stay only once. But it is easy to do it more often. Tip: rent a boat and see the blue lagoon from the water without mass tourism.