Check in was nice and easy. We did not meet Neville but someone met us at the front door of the building to let us in and give us the keys and show us around the apartment. Everything was clean and well represented by the photos. The location was convenient if you are looking to take the bus around the island as there is a bus stop literally right outside the front door but there isn't much else around. You basically need to travel at least 10+ minutes on the bus to find a grocery store, restaurant, beach, etc. There are fans in each of the bedrooms to help with the heat and can also drown out some of the noise from the streets and the apartments below. The kitchen has all the essentials as far as cooking utensils, plates, pots and pans, etc. Overall we enjoyed our stay and was a good value for the price.