At first seemed really nice. Before checking in, Dima was very attentive and responsive, and she even told us some activities we could do in Malta.
When we checked in, everything went downhill. The apartment is in a decrepit building, the front door in the building won’t lock and is left open all day all night which didn’t feel very safe .There’s no light in the first floor corridor and there were some cables and unfinished switches in the common areas which gave the whole place a decadent and abandonment feel.
Inside the apartment, things seemed fine at first but as the days passed we came to realize there were several hidden problems. The second day we found some unexpected hosts; cockroaches, we had to fight them with some pesticide we found around the house.
We also realized the kitchen utensils were in very poor condition and even seemed corroted, whenever we tried to cook something half of the meal would stay stuck on the frying pan.
When we tried to have a shower the water came out with no pressure whatsoever so that made the task nearly impossible, the toilet was also clogged for a day and a half but it fixed itself.
In the living room we found a ruinous sofa with parts broken and it’s cloth ripped in some places. The wifi also seemed to work whenever it wanted to.
The day before the check-out, at 9 pm, we were cooking pizza in the oven and suddenly the lights went out. The master switch didn’t seem to work so we decided to call Dima. After 15 minutes without electricity, she replied, and sent someone to our aid. The woman that came, although she was quick and nice, she has no idea what was going on and finally called the electricity company’s technicians. She told us that before midnight they would arrive and told us that she would give us a call when they were arriving. Well, an hour and a half without electricity passed and the technicians suddenly knocked on our door, we hadn’t been noticed beforehand by the lady. They changed the fuse (which was completely broken, after we attempted to use the oven with only the fridge and a heater on at the same time) and everything was back to normal.
It was already like midnight and we still hadn’t had supper, and the check-out was at 10 am next morning, so we asked Dima if we could have a late check-out due to the inconveniences. She read the message and didn’t reply until 9:30 am next morning. As she didn’t reply we just went safe and had everything prepared by that time, but it wasn’t very nice of her.
Best regards.