I was not able to travel to Malta due to work complicatons, so my girlfriend went with her mother. Zona was outstanding with quick responses and open discussion. As for the hospitality, my girlfriend said the following:
Zona was very helpful, gave us tips so we could get around the island, she was hospitable, and friendly. Her place is very cosy and clean, equiped with everything you need. Apartment is located near the public transport so you can easily get around the island. We would definitely recommend this place, and if we are to visit Malta again we know where to find the place to stay.