These people are amazing! The let me check in early and I was weary from traveling and it was unexpected that they would let me check in to the place. There was a light bulb flickering in the bathroom and someone came right away to fix it. They responded right away and even offered to wash my clothes for me. When I was running late for the check out they extended it for me so I could enjoy the rooftop one last time before heading to the airport. They were exceptionally flexible and hospitable. More than was expected or necessary. Great location and I ate gelato everyday! One day I ate it twice!