We were there witgh our son. We checked in very late, because there was no flight that would arrive earlier - there was absolutely no issue with that. Tiziana even organised a cab, who called us a week prior to our arrival to make sure everything would run smoothly. We loved the location, the room's design and the facilities (kitchenette, breakfast stuff, patio where one could smoke and hang their clothes to dry). The room was very quiet and cool. Tiziana was very kind and sympathetic - we'll come again. :)