Everything from booking to checkin in was absolutely smooth. I got quick answer to all of me answers. They even ad more pics of sofa bed for me. Easy self check in was very convenient on our ale night arrival. We also appreciated arrangement of airport transfer for us. Good location as base for trips around with a lot of activities to do. However I did not find the area itself very appealing. Cleanliness was not 100 % OK to me. Kitchen need some deep cleaning as we had to wash all dishes before we start cooking.