Mariella was very helpful and responsive. She volunteered to pick me up from the airport, saving a lot of time. The apartment was great - clean, nice amenities and awesome location. Very close to the water taxi to Valletta, so you are close to the buses and main part of town while remaining in a nice area filled with locals. She also recommended an excellent restaurant nearby, Tal-Petut, which was the favorite meal of my stay in Malta.