The location of the apartment is just marvelous. I loved that it was just a few metres from the bus stop. The beach was really close too. You can walk to Paceville wothout any problems within 15min. There’s a grocery store right around the corner. I’d visit this apartment anytime again. The only issue we had was almost zero response from our guide. We arrived on Tuesday and in the morning on Wednesday we noticed that our stove is out of gas, so we needed a new cylinder. We messaged our guide and he told us that the cylinder will be there in the evening or in the morning the next day. We didn’t really care about that, since we were away the whole day. We came back in the evening and wanted to cook a meal for the next day since we wanted to go on a full day boat trip around Comino and Gozo. Unfortunately we realized that there was still no gas. We tried to contact our guide in the evening, after we came back from our trip on Thursday, without success. In the morning on Friday we tried contacting him again, no response. In the afternoon I got already a little nervous and contacted the owner of the apartment. I was told that it’ll be handled within that day (the owner had no idea that we needed a new cylinder). After a few hours our guide contacted us again and apologized for not responding (for almost 1,5 days) and told us that the cylinder they brought the day before didn’t fit, so they had to order a different one. In the evening on Friday a man came and changed finally the cylinder and we were able to cook again. I’d be totally ok with all of this if we were at least told that there would be such problems. I understand that the cylinder might not fit and that it’s probably hard to get someone on Malta to change the cylinders but it would’ve been at least nice to get the info before we ruined 4 eggs, and 1kg of pasta (we had a non functioning stove for almost 3 full days out of a 7 day vacation) Not responding for such a long time and not informing your customers about the situation is in my opinion unacceptable and therefore I’m giving 4 stars. The guide should respond immediately or at least call back within a few minutes. What if something serious happened?
If this issue gets sorted out I think the apartment could easily get 5*. As I mentioned before, the location is great, it’s clean, big and comfortable!