Front the start, the communication was great. Charlene always replies within a few hours, and resolves any issues immediately. We stayed for 3 weeks and was glad to have picked Charlene's apartment.
The apartment was clean and located in a quiet neighbourhood. It's a 1min walk from Melleiha bus station, convenient to get to the ferry terminal or see friends in Valletta.
The bedroom has air conditioning, the wifi is fast, there is a washing machine, a large fridge and cooking utensils.
I didn't really have an issue with anything, only the fact that the next door neighbours were sometimes a bit noisy, but I was out of the house a lot so it didn't really matter.
I will pick Charlene's apartments again when I come back to Malta!