Unfortunately we didn’t have the best stay at the boat! The communication was perfect before arriving and even during but once we had left we were unable to get in touch with Susan and had no option but to involve the resolution center. We arrived and met Susan’s husband who was friendly. He showed us the boat which looked completely different from the pictures in terms of cleanliness, it was very dated and the pictures must have been taken a very long time ago. On arrival we were told the previous guest had left a window open and the stern cabin was soaking wet due to rain. When having a drink before going out for dinner we noticed a cockroach, something very very unusual for boats and both having spend and working on boats for a long time something we never had come across. The boat smelled very damp overall and the shower didn’t drain properly, luckily my partner works on boats and managed to fix the problem there and then for the moment however it looked like it wasn’t cleaned properly for a long time. We hoped it was just the 1 cockroach but when we came back from dinner there was 1 inside on the ceiling and one outside again…too late to find another place we tried to get some sleep only to be woken up by rain dripping through the hatch onto my face! The boat has clearly been over used and not been maintained properly which is a real shame. We tried to contact Susan to sort this out between us but we had no luck. We never wanted to write such a bad review but we hope that this will encourage them to have a proper deep clean & sort out all the little issues. We should note that breakfast was absolutely amazing, a lot of food & very fresh! What a shame we had such a bad experience as we can only imagine how nice this can be.