I gave my experience as great. But really it was more like a 4.5. Monica is a wonderful host and I was her first long-term renter so a lot items, especially in the kitchen, needed to be added. Some I bought some she brought to the apartment and she dedicated what I spent off of the utility bill. She was always available by phone or email and would help me out with info about Malta. She understood my early reservations with the low water pressure and had a plumber find the problem and fix it, the result was a great shower. The apartment was very nice with lots of room, with a fantastic balcony for getting a tan and afternoon cocktails. Monica is a gem she was always smiling and asking me if I was happy with the apartment.