From the moment I arrived Lucienne made me feel like family. She is very helpful and knowledgeable about Malta and Gozo and is always willing to help. The photos and description are accurate. Lucienne cleans every morning and it shows. The house is in a good neighborhood and is a short walk to bus stops that will take you anywhere on the islands. It can be loud with so many people staying here and the fireworks every night, but it is nothing earplugs won't fix. I highly recommend.