Even though we didn't actually meet Bernard, he is an excellent host- always quick in his replies and really cared to make us comfortable.
The instructions on how to find the keys, use the house equipment, etc were clear and helpful. Bernard also provided a note with written suggestions for shopping groceries, eating and drinking in the neighbourhood, some of which we tried.
The apartment lives up to the expectations. It is bigger than it seems in the photos and at the perfect location- very close to the shopping center but without all the noise.