We are very disappointed by our overall experience at Monica's.
1. The room was very dirty with a lot of hair everywhere, dust and ants. It has not been cleaned prior to our check-in and the host kept telling us that the cleaner would come, but she never did so we spent all days in dirt and being lied to in our faces in spite of paying for cleaning fee!
2. At first she allowed us to put only 1 water bottle in the fridge in extremely hot weather and she told us 'you are lucky with this much' and we had to negotiate to put 2 bottles! We also had to keep our food in our bedroom which was hot as there was not AC.
3. The host enters our bedroom without knocking, and we were not allowed to lock door while outside.
4. The entrance door are very difficult to lock and it takes a lot of time.
5. The host is almost always in the house and it is impossible to use the living room from the photos as she is always there.
6. She did not want to communicate and help us out and she ignored us once we asked for the cleaner and told us to write it on airbnb and that she did not care!
7. The bathroom cannot be locked, and there are ants, too.
8. All the floors in the house are dirty.
9. She slammed the door in my face while I was trying to talk to her and resolve our issues.
10. She did not allow us to leave our backpacks in the house prior to our flight.