We are very disappointed with Sandra who is declared a superhost.
The initial communication with Sandra was quite good. But, when we asked for the inhumanely cold room to be heated, we got answer that the other guests had not complain and that she did not have a device to heat the room.
Then the hell began... we could not unlock the front door of the house the following evening. The door was opened by Sandra, who was waiting for us with a torrent of unkind words... new complaint about the cold in the room and try to find a compromise were ignored. We left the accommodation the next morning and found a new one.
Also, the bathroom is reached through a hall, which connects to Sandra's open living room and kitchen. Practically, you enter the bathroom from host's living room.