Karl was very helpful, available all the time and considerate. When we reported a problem with the air conditioning, he arrived the same day but later it did not work again so most of the time it was cold and damp in the room. The equipment was not as described. When I asked about the iron, Karl brought us his own in the evening, The cleanliness of the house leaves much to be desired. in the kitchen everything was sticky and in the bathroom there was mold on the ceiling and no signs of cleaning. Finally, I don't rate this apartment badly because we chose the cheapest one on purpose. Public transport connections were very well placed and there is a shop and a pizzeria nearby. For someone who is looking for a cheap place in a good location, I can recommend this apartment. Me and my friend remember this week well and Karl made up for it with his kindness :))