The apartment is nice and newly redone. It was clean and had basic equipment (cooking utensils, hair dryer, washing machine...). We did not meet Franco but he was very available for us before and during our stay, answering messages and requests right away. We asked for another radiator because the apartment was chilly and the only heater was in the bedroom (and pretty noisy) and Franco provided one immediately.
Excellent location in Valletta, right next to the bus terminal and the ferry to Sliema