Good place, had what we need and it was aesthetically pleasing. The team is great at responding to queries and getting them done promptly.
We had a problem with the oven and they came, removed, and replaced a whole oven in less than 20 mins of me putting in a query! Phenomenal.
A bit of a disappointment was the lack of keys. I am aware that guests may lose keys or get locked. But that is what a fixed lock can solve. We could not lock the bathroom in the hallway nor our doors to our em suites. We had children who are unaware of privacy and it would’ve been appreciative if they gave us a key. We had to find one for ourselves which was hidden away so we didn’t have children walking in on us in private situations.