Mariella and Charlie were helpful from the initial enquiry all the way through our stay. They met us on arrival at Fort Chambray, showed us round and were very helpful in terms of restaurant recommendations which would suit my daughter who is coeliac. We had a slight issue with electrics and they were quick to attend to see what the problem was. Mariella provided a great welcome pack, much valued as our flight was very late, a high standard of accommodation and great advice on local sightseeing and events.