Eleanor was there to greet us with a smile, and any questions we had later were always answered promptly over the app. Eleanor was attentive but never intrusive. The property is well-kept and quiet. We were there in January, which, people later told us, is one of the two "cold" months of the year. Mostly pleasant outside, but since the the colder season is so short, the Maltese don't centrally heat their homes. Eleanor's place has an electric space heater, which helps a little, but if you go to Malta in winter, be prepared to wear layers of clothing inside. Or do your reading in the warm and cozy bed, as I did! Anyway, as we were there to explore Malta, we didn't spend much leisure time in the apartment.