**Warning …Do NOT stay at this property.** Do yourself a favor and pick a different place. I have stayed in different Airbnb’s all over the world and have never encountered such accusations, hostility, and rudeness as we did from this Host Richard. Whenever we brought up something to the host, immediately he accused us that it was our fault.
-When I mentioned the main bathroom shower head wasn’t turning on. I sent a video showing him it not working properly. He then accused me and said it was working perfectly before we got there. After saying that, he then said the water pressure was low in the building admitting he knew there was a problem. He said he couldn’t get a plumber to our place until the day we checked out the following week, so we would have to deal with it. Good thing there was a second shower for all 5 of us to use.
-When we mentioned that we saw ants near the trash can area in kitchen, his response was “why do we have ants, and where did the ants come from.” He then said that we brought the ants in our bags from outside which is why they are there.
-We used 2 dining chairs to sit outside to watch the sunrise since there are only 2 balcony chairs. I get a message from host saying to take dining chairs back inside since they could be damaged by rain. So we did. No damage was done to them. He said that was a violation of his rules (which was no where stated online or on print out) and said it would be best if we find another booking since there were so many problems.
I reached out to Airbnb support and told them of the entire situation. I mentioned the living room TV did not produce sound when we tried to watch a movie as well. Airbnb Support contacted the host that evening. The next morning as we were on a ferry to Sicily, the host started texting me at 6 am that he had been contacted by Airbnb. He was extremely upset we contacted Airbnb and that he wanted us out of the apartment. He said he would throw our bags/luggage outside the building at 9am if we didn’t come get them. I asked him not to touch our belongings and to wait until the evening when we got back so we could find a different accommodation. Airbnb support had to contact the host to prevent him from removing our stuff from the apartment. Once we checked out of his place. He sent me a video of the sound working properly on the TV. He then requested that I pay over 700 euro for “potential water damage” to his 2 chairs that did not get wet. He sent pics of perfectly normal chairs. He asked me to pay for the shower head which he knew what the problem already was. He also asked me to pay for his TV which he even said was working properly when we checked out. Then he asked for us to pay for a crack on his balcony glass which was already there when we checked in. I sent in videos of every item he claimed showing time stamps how the chairs were not damaged, the TV was working fine according to himself, and the balcony glass was already cracked in a video we took once we walked into the place.
This host should not be renting to anyone, he is clearly a crook trying to get guests or Airbnb to pay for his damaged property. He harasses his guests and if there is any disagreement he will threaten and try to bully you.
Save your time, money and headache. Choose a different place, as this place is not worth it. Any comments from him shouldn’t be taken seriously as he is prying for money since we have proven his lies via videos and pictures to Airbnb. He is upset because we have received refunds and support from Airbnb regarding his behaviors.