Pros:
- The apartment is BEAUTIFUL and looks newly renovated
- It's spacious with balconies and kitchen/lounge area which makes for easy storage & cooking
- One of the people from this company we dealt with (Paula) is very polite
Cons:
- The shower pressure is non-existent. We arrived in the early morning hours desperate for a cold shower but despite fiddling with the controls & switches everywhere in the apartment the water was barely dripping (both hot & cold). We raised this twice with the company requesting for someone to take a look but they only suggested checking the switches (water pumps) again & again. It felt like we've had to beg for it to be looked at & given the limited week we had to enjoy the holiday there wasn't much time to argue about it. Instead we used sinks & beach showers which was not worth the money.
- This company will charge you for (in addition to the accommodation cost):
• €35 late check-in fee if you arrive at night (just for collecting your keys)
• electricity at 0.30c/Kwh if you decide to leave your air con or lights on (including frigde) whenever you leave the aparment
• additional supplies e.g. more than 1 bin bag a week, washing detergent, bin bags, toilet paper etc. are NOT supplies so expect to stock up
•The Environmental Contribution Tax has to be paid in cash upon check in.The total Eco tax is min. €14 for party of 4
• €10 to store your luggage after 11:00 check-out
• extra transfer fee (book Bolt taxi from the airport & use their discount code BONGU, it's cheaper)
- Transfer was an absolute nightmare. Upon arrival our luggage was slightly delayed, so my brother & I left the airport and my partner behind, to find the taxi driver who didn't greet us inside parked way outside of arrivals. When we finally found Pierre it was the worst welcome I've experienced, blaming us for arriving so late instead of listening to our explanation and contacting the company itself. We booked the transfer for a later flight which carried my brother's girlfriend, but there was miscommunication & we were tired but accused of misinformation upon arrival. After we finally explained Pierre was happy for us to pay the €35 late check-in fee, collect the keys and book another taxi when our friend/luggage arrive.

- Pierre offered to check up on us the next day to see if we need anything which seemed nice. However, despite our shower complaints the following morning nobody showed up
- Our key (you only get 1 set despite 4 man apartment) fell down the cupboard in the hallway on our last day here. We didn't have the optoon to call the Host so messaged and waited. Thankfully, a car drove past who turned out to be one of the owners (claimed it's his property), so we requested help. Again, despite Malta's overall wondeful service, they seemed angry when assisting & blamed us for losing the key. I just hope we don't get charged for this one
I also recommend leaving 2 keys because it's a 4 man apartment
Overall, I recommend staying at a hotel, instead of paying this much for no daily service and so much stress & hassle