Ann is an excellent communicator and was super helpful in the time leading up to our check in. She was traveling, so we didn't get to meet, but we did meet her super sweet parents. They showed us where everything was and came by to check on the apartment after other guests left. There was super fast wifi and the apartment is located in a super quiet residential area. We had a rental car to get around, so traveling around the island was super easy, but it is located a bit far from a lot of the tourist attractions. Still 10/10 would recommend staying with Ann, and would stay here again on my next trip to Malta. For value, I can't imagine finding a better place to stay in Malta.