Simon was helpful when we needed to organize a hire car, by suggesting a place, allowing me to use her phone and giving the driver directions. There are not laundry facilities available, but there is a laundromat about 10-15 minutes walk away. The common areas (breakfast, lounge etc) are not air condioned, and very hot so I did not use them much. Taxi and airport shuttle drivers have a lot of trouble finding this place!! I suggest you print out a map to show them where to go.