We stayed at Ferries Stella Studio Apartment instead, it's in the same building but on the 1st floor. We didn't get to meet Ugne but her husband Jevon was very friendly and helpful. The apartment was clean and well equipped. Great location in Sliema! Just a few minutes walk to the ferry to Valletta and busses. Shopping and restaurants closeby (and a bakery just across the street, we woke up to the lovely smell of freshly baked bread every morning). Would definitely recommend!