I really hate writing bad reviews but i feel the standard of the property needs highlighting to other guests.
I stayed at farm house from the 1st to 10th August 2022 with my two children who are 10 & 14 and we were very excited to visit Gozo. However our experience of the Farmhouse was very disappointing.
We didn't received check in details until 12 hours before out arrival and that was only because i emailed the host first to ask The check in on the listing states 1300 however we were unable to access the property until 1500.
Upon arrival at the farm house we were greeted by a strong smell of disinfectant, I assumed this to be a good sign however it turned out that it was just masking other less pleasant odours.
We paid around £1,600 for the 9 night stay so not cheap by any means, however the farm house was very tired and was clearly lacking love by the owners. The kitchen table was sticky, the soft furniture was tatty and smelled bad. and the over all state of the property was tired and its clear that the owners have no love and just using the property to make as much money as possible. It also turned out that the disinfectant was masking the smell of cat pee!
There was absolutely no attention to detail, there was no brush or mop, no spare bin bags or cleaning products, These was so soap in the bath rooms despite being stated on the listing these was toiletries provided, the cold tap did not work in one of the bath rooms.
The farm house was uncomfortably hot and there was no cooling or ventilation, the ceiling fans did very little and the pedestal fans did nothing more that blow hot air around the room. I emailed the host on the 3rd August asking for additional cooling, the email was ignored by the host until we had checked out, and then their reply was 'no'
Upon arrival the pool was full of detritus which I had to clear before allowing the children in. Both children later developed ear infections which the Doctor confirmed as being waterborne, and the only place in my opinion that the infection could have come from is the pool at the farmhouse.
I am utterly disappointed with my stay and my experience with the property and the host, I would advise that people do not book this property so to avoid disappointment