This is by far one of the worst experience we had in the last years travelling all around the world. Even in the most remote places in the world we had a better customer care from the host. Here it was not easy to do worse since the host was absolutely unresponsive. First the check in was not done in person but we received the keys from a key box. Since the first day we reported that the WiFi was not working as well as the washing machine. We were missing small towels and enough cutleries. Additional cutleries were provided after one week and several escalations to AirBnB. Washing machine functioned just a couple of times in one week. The rest of the issues were not fixed at all. To be noted that for 2-3 days also the gas stove was not available since the gas tank was empty. At the end after several hours over the phone with AirBnB support we left the apartment in advance and we looked for a much better accommodation (which was not difficult honestly!). Really bad experience