Any time we needed anything (new gas bottle, clean sheets, help with washing), Robert & his team reacted promptly. Even when there was a problem with the shower, a repairman came and fixed it the next morning. We were amazed by the immediate reaction.
Robert's place is huge. There are 2 balconies, which are really nice, we just wished the sun would shine there more (the neighbouring house casts a shadow on it for most of the day). The rooftop pool and area look cool, but it was too cold for us to go swimming. The wifi works well. Everybody wore masks in the building and hand sanitizer was provided at the entrance.