Paula did a great job communicating with us and arranging transport to the place. She even listed the driver's cars and license plates so we could easily identify them. Since we had an early arrival, she kept our luggage and they explained some sights to do while we waited. The apartment is bright and new with lots of space. Each room has it's own air conditioner that can be used when the beautiful ocean breeze isn't cooling the apartment down. The rooms are exactly as pictured. The location is perfect, just a short walk to catch all the ferries and shopping. It was close enough to restaurants, but you could stay in with the well equipped kitchen. We loved the apartment and Malta!