I’m a long time at Airbnb right now and I’ve ever had good experiences so far. But Olivier just changed it recently… I booked three nights at his apartment and he confirmed it. On my arriving day he wrote me that his apartment unfortunately is full for today and I just can stay the two other nights. So I told him to cancel my stay when his apartment isn’t available because I need a place for tonight as well. He told me that he won’t cancel it and I have to pay the two nights. What
?! Seriously ?! I told him one more time that he cannot confirm a stay when his apartment isn’t available and when it’s not, he has to cancel it so we can book another one. But still he invented things and wanted me to pay the money. What a cheater seriously! This never happened to me at Airbnb before. Fortunately Airbnb could help me very fast and canceled the stay with Olivier for me and fined this guy. Thank you one more time Airbnb for your quick help a lot ! So I just can warn you to stay with this guy !! He was just trying to cheat us and to earn money….