We had high hopes for this accommodation based on the listing, the photographs and the previous reviews.
The photographs promised a high end interior with impeccable styling and attention to detail. Unfortunately the reality did not match our expectations. Terrible bedding, mismatched towels, the general cleanliness and kitchenware were all well below par. There was mould in the shower and on the bedroom wall due to a leaking AC unit. There were no nice touches that I’ve come to expect from previous Air BnB hosts. No basics (eg tea and coffee, hand soap, tea towel, kitchen roll) - only a dirty cupboard with a few odds and ends left by previous visitors. The tradional Maltese balcony was in an awful state with flaking paint and filthy windows - not at all as it was represented in the photos.
Michael was quick to offer a full refund if we wanted to find alternative accommodation and we did just that. Effectively we lost an afternoon of our holiday dealing with the disappointment and finding something more suitable. He admitted that he had maintenance scheduled for next week and this is well overdue on many levels.
Michael had kindly offered us an early check in but there was an issue with our ability to check in due to an electrical fault. He took steps to rectify this relatively quickly but it wasn’t a great start and this was compounded when we actually entered the property.
Hopefully after maintenance, future visitors won’t be let down as we were.