Tonio was very efficient & helpful. We required a 2nd key on arrival & he sorted this out within a couple of hours. He also assisted with recommended bike routes across the island. The underground car space was also invaluable as it is a very busy area to park in so this was trouble-free. The flat / parking is safe / secure & we felt very comfortable throughout our stay. For a central spot walkable to all the local food / attractions / views, I thoroughly recommend staying at Tonio's apartment especially if you hire a car. We didn't need to ask him much but he is very quick to respond to any communications we had. Excellent experience.