As soon as we started our stay we had a problem with the keys of the apartment - the owner came after a few mins and replaced the keys, as the copy he originally handed us was not opening the lock. We then noticed the light at the back of the apartment was out - we contacted the owner again and he claimed that it was ok before we came and offered he come and change it the day after. Then we had a cockroach under the sheets of my daughter - we contacted the owner and was surprised and said they never had any complaint of a cockroach. The apartment was ok, appliances all working well, AC very good (although coin operated and not cheap), however toilet doesn't flush all at one go and bed very uncomfortable.