I am incredibly frustrated with this experience.
I was notified just as I was about to board my flight to Malta that there had been a confusion with my booking and that my hotel room (with included breakfast) was no longer available. I had been reallocated a room around the corner which was more of a serviced apartment. This was incredibly inconvenient and not at all what I was after, but faced with little other option at the last minute, I agreed on the condition that the difference in cost would be refunded to me.
The stay itself was relatively pleasant. However it is now one week since I have checked out of the property and I have not received my refund, nor any acknowledgement that it is being processed. 360 Estates is being incredibly unresponsive and repeatedly ignoring my request. I have escalated the issue to Airbnb as well.
I would not recommend a stay here in order to avoid such hassle in the future!