We had a really bad experience with Tony.
We arrived and there were lots of issues.
- the fridge was broken
- several handles and doors don’t work properly
- the bathroom is dirty (old dirt, that we can’t have caused)
- every time we turn on the water, this terrible noise starts, which lasts for quite a while
- the bed does not have a proper mattress, it’s more like one of the placeholder mattresses shops use for exposition
- the toilet got stuck every time we flushed and had to manually open the lid
We informed him of the issues in the apartment.
After fixing the fridge (while complaining about it), he refused to fix any of other issues and began attacking us.
He promised things that we requested, and then failed to deliver, giving us false information.
We had to find a new apartment, in a rush, with lots of luggage to move around, causing us a lot of discomfort.
He suggested if we wanted clean bathrooms and a nice mattress to sleep on that we go out of AirBnB and pay a Hilton hotel room instead.
His tone had been confrontational and aggressive the whole time.
Luckily we had proof of everything and got a full refund.
Avoid, avoid!