We feel the communication between us and yourself was good.
But regarding the cleanliness of the apartment, we felt it’s was not very satisfactory.
Many things stood out that needed attention.
1. The whole apartment is in need of a deep clean.
2. The whole apartment is very dated.
3. Many things need thoroughly cleaning eg the sofa, the beds, the kitchen appliances.
4. The dishwasher was broken.
5. The intercom doesn’t work, we were stood out side the apartment for at least 30 minutes before the cleaner let us in.
6. There was dirty cotton buds in the hall.
7. The pool didn’t have any sun loungers for the apartment.
8. The kettle is rusty and the toaster was dirty and melted.
9. Many of the taps were loose/broken.
10. The toilet seat in the en-suite was broken.
11. The plug sockets were dangerous as they had metal things coming out of them.
12. The fridge has things frozen to the back of it.
13. The description of the apartment didn’t give an accurate description of how steep the hill were getting to the apartment.
14. All the cutlery needs sterilising as it had ground food on them.
If you need pictures to confirm this then please let me know.
So to sum up, we are very very disappointed and won’t be returning.
Wendy Horn