I landed in Malta and was on my way to the property at 11pm when I looked at the app for the check in process to see a notification that my booking was canceled and the cancellation policy was to refund 50% of each day. At this time at night and no instant refund what if I didn’t have money to book anything else? Even if it was an emergency A call would have been nice! Also, at that time at night there aren’t many checkin options. No one from the property helped or contacted me. Thank goodness for the Airbnb staff for their help.