This is a nice apartment, convenient for bus routes and convenience stores but the standard of cleanliness was disappointing. Five out of the six pillows were dirty, stained, and some coming apart at the seams. Bed linen was worn and faded. Walls had dirty marks and damp stains. Both shower cubicles were very mouldy and needed a deep clean.
When we first contacted the owner about the pillows and a number of other things he seemed unconcerned and said he would phone back. There were other issues we wanted to discuss - including flickering lights, a constantly beeping smoke detector covered in sellotape, a loose wall socket - but he didn’t call back, so we sent photos of the pillows. Two days later he offered to bring new ones on what would have been our fourth day, but we had already bought some. We didn’t hear from him again. No apology, nothing. I didn’t want to spend the rest of my week’s holiday chasing after him or scrubbing shower cubicles, so left some private comments after we checked out.