We were in Malta for 1 week and the accommodation was perfectly situated for all trips. Mostly, Finn answered within a few hours only at the end I didn’t receive an answer but it wasn’t urgent. Besides, the “kitchen” was very small but we didn’t use it anyway- so this was ok. Only the elevator got stuck and wasn’t repaired - for people with heavy luggage this might be an issue since we also searched only for airbnbs with elevator. Moreover, the rooms are badly soundproofed but since the guests were all regardful and behave quiet, this was no issue for us. Maybe you could just leave the shower gel bought by guests so that other could use it since there was nothing. Besides that, I can really recommend the accommodation and wish you all the best.