Vicky was really helpfull - she organized the taxi driver for us, we could take over the flat early afternoon and she visited us the first evening to inform us about nice places to see and the transport system. The flat was nice, our kids really enjoyed the stay there. One minor improvement to mention - the shower system is not perfect (some water flows into the whole bathroom), but Vicky is already looking for an update of the shower system. We definitely recommend the flat.