Ann was super responsive both before and during our stay. We received all information and help we needed (from self check-in, the umbrellas provided for the bad weather, a new toaster). The apartment was very clean, looked just as in the photos and is even more spacious, and has everything you need for cooking. The location is great to travel to the coats by foot, bus stops at 5-8 minutes away. What surprised us was that we also had some snacks, tea, coffee and wine available for us, which made our arrival very pleasant. Ann’s husband also came to say goodbye and expressed his willingness to help with transport in case of any issue. Definitely a great place where we would return any time!