Paul upgraded with free charge from Orange to Coral apartment due to unforeseen circumstances.
Pros
- Clean and spacious rooms with a balcony and a nice sea view
- Everything is nearby e.g supermarkets, restaurants, bars, bus stops, port to go blue lagoon and other islands
- Quick at replying messages- Paul let us stay 1 extra night without hassle
Cons
- Paul’s son greeted us. Everything he explain to us was very rushed and didn’t explain how things worked around the apartment properly e.g. the heater, gas cooker
- We had limited toilet rolls - only 2 for 4 people staying 5 nights. We requested and managed to get 2 more. It was inconvenient having to message him about little things like this through out the trip when are on holiday
- Hair dryer was broken - however Paul provided us with a new one, but a day later
- No cleaners came to clean the flat as a result didn’t satisfy our needs e.g used the same towel for 5 days
- WiFi only works in the lounge / kitchen area and limited access
Overall, Malta is a beautiful place to visit. The apartment and location is great but the services could be improved. This is because we’ve had better experiences with other airbnb hosts and services.