Neville was very responsive to all of our emails and was also very reliable with regard to planning transportation to and from the airport- which is a good 30-45 minutes away by car and 1 hour by bus. The buses in Malta are excellent as they come regularly and go all over the island- cost is 2.60 euro for a full day pass- we used these daily. Unfortunately this second floor apartment is situation on a bend in the road with a slight incline- the bus stops immediately across the road from the apartment and also right under the balcony of the apartment- so close to the apartment, that you can touch the roof of it from the balcony- it also spews diesel fumes into the apartment with every one of the many buses which go by. We were totally congested because of the excessive fumes and found the traffic noise to be almost unbearable. There was construction going on in the apartments on both sides of us -again not what we anticipated for a restful vacation. The apartment was very, very damp and cold and there is really no heater other than a portable gas unit which we could have had Neville turn on for us but decided against. The shower has barely a trickle of luke-warm to cold water- even after waiting for an hour for the water tank to heat up. Beds were pretty bad and the covers were not adequate. The towels are washed and hung to dry- the towels from the previous tenant did not dry over the 5 days we were in the unit due to the extremely high humidity in the apartment. The apartment had a really bad smell which was somewhat alleviated when we put the wet floor mop onto the balcony. The sofas were tired and had dirt in the cracks between the pillows. The furnishings were new and very adequate. We did not cook because the sink in the kitchen barely trickled water and never hot. There were none of the amenities we have found in other AIRB&B's- like soap, toilet paper. Towels were ancient, hard and crusty.The location of this apartment was a disappointment because there was nothing within walking distance. The view of the fishing bay was very pretty but unfortunately the weather was very cold in April when we were there. The swimming area is pretty tiny and can not really be classified as a beach. Bugibba, not far away, had many lovely and cheap places- we would have moved if we could. We also feel that although Neville did advise us beforehand that Air B&B never charges the right amount and that there would be an additional cost, that the exact and correct amount should be posted on the website so there are no questions. We paid 350.00 euros/5 days plus the fee plus another 25 euros for our son to come for 2 days. Not a luxury apartment by any stretch of the imagination.