Neville was a great host. Responsive, always ready to help and accommodating. Good communication prior to and during our stay. We were greeted at the apartment and given lots of useful information. A manual would have been useful, however Neville was easy to contact and responded almost instantly.
The apartment that we stayed in was not the original one that we had booked. The reason for this change was explained on arrival and resolved. We were happy with the apartment. Great location, modern, clean and well equipped. The only downside was the stove which required matches to light, a dirty blanket and stains on a duvet. We found it very cold during the evenings/nights of our stay. Plenty of blankets were needed. All in all a great stay. Definitely recommend.