Cons:
- We booked this room but they placed us in another room without telling us beforehand. When I called no one answered. They replied to my messages in a couple of hours without acknowledging the different room situation at all. So you can't rely on being in the room you book here.
-While the design is nice, the place is unkept, not clean enough and no attention to the details or care for the guests. Holes on the walls, the flush for the toilet was broken, dusty fake plants, the paint on the walls was peeling off, there were dead insects on the walls and even shoe prints on the ceiling not cleaned and left by someone who tried to kill mosquitos or something.
- Super loud air conditioning and mouldy smell in the whole building and room. The door of the shower was not closing properly so the water would get all over the bathroom ad toilet floor. Towels and duvet looked super old.
-Don't be fooled by the Rituals brandng, they didn't even bother to put showering gel in the bathroom.
Overall this place has the potential to be great if they have proper management and attention to cleanliness and guests.
Pros
- perfect location
- nice balcony with a view of the city in room 501
- good mattress
-good water pressure.
-late check-out and place for luggage
- kitchen at the ground floor if you need to cook