Neville and Ruth were very communicative and extremely helpful during our stay helping us organise pool days and airport transfer etc. outstanding check in information.
I’d recommend downloading Bolt app for taxis. There’s a bus stop v close to flat which goes easily to Melliha beach and Buggiba but more tricky and not regular if going to other parts of the island. They also sometimes don’t stop even if not full. Bolts come in around 1-5mins and saved us often.