Unfortunately this is one of the worst AirBnB experiences I have had. Problems started at check-in and our stay was certainly not helped by issues such as the terrible shower pressure and cold, badly-stocked apartment.
In terms of check-in, I had contacted Paula when we booked several weeks before that we would love an early check-in. While knowing that such a request is in no way always guaranteed, we would be arriving at the airport at 9am, with luggage after an early flight. As such, I asked for the early check-in or at least a place to put baggage, and was reassured that we would at least be able to do the latter and that Paula would let us know in advance. No such contact was made until a few days before arrival, where I had to ask again if we would be able to check-in early and was told it would not be possible. When I asked if we could at least leave the bags somewhere, Paula said that we could take the keys early (before the apartment was cleaned), leave our bags and then come back after the apartment was cleaned. This would have been a 5 star compromise, but when we arrived at 11am (as requested), the keys were simply NOT THERE! This was after Paula had promised, just 24 hours earlier, that the keys would be present and baggage able to be dropped off. No apology or explanation was forthcoming from Paula, so we had to wait around aimlessly for 4 hours as we ended up checking in 5 minutes earlier than the usual 3pm.
A secondary problem was the awful shower, which had almost zero water pressure and constantly ran out of hot water, a clearly unhappy combination. When I asked Paula to check, she said there were no issues at all. For me personally, a week with a shower that literally is incapable of washing conditioner out of hair is not a great thing for a holiday.
Lastly, the apartment itself was not comfortable. For us it was extremely cold the whole trip, which is probably great in the summer but certainly not good in the late winter months. Clearly this apartment had never been lived in for any significant amount of time as the kitchen utensils were not sufficient and the cookware missing key elements, such as spatulas, a peeler and a grater. Furthermore, the check-in booklet warns ominously of "extra charges" which can be levied if the tenant uses over a certain amount of electricity, presumably to stop people using the aircon in the summers. The apartment generally is spartan and "modern" in the worst connotations of the word, entirely without warmth.
Overall, I would definitely not stay in this apartment again. While it was not overly expensive it was clearly outfitted without real care, Paula was the worst host I've ever worked with and the awful shower was a distinct disappointment.