upon entering the home in sliema (4 bed, 2 bath) the property had not been cleaned despite several communications of check in time specifically at 3pm. 360 estates stated they do not control cleaning and said to us " we wish this would be clean for you today." No time was given on when property would be clean or how we, as renters, should proceed. The cleaning crew came 4 hours later, which dampened our evening completely. The air conditioning units in two upstairs bathrooms did not function and the shower on the main floor flooded the bedroom. I sent a message through Airbnb and only the shower was fixed. I resent a message to ask again for the air units to be fixed and the message was ignored. We rented for 7 days without air in two bedrooms. The mattresses in both the master bed and the upstairs bed had springs popping through them. The bed cover linen was dirty and no pillow cases were on the pillows when we arrived back to the "clean unit." We did find pillowcases inside a dresser. No shower gel was provided as mentioned both in the listing and in a follow up email. Terrible experience.