Overall, the flat was comfortable, big and good located. The check in was very easy with the digital code - however there was no power when we arrived, so the digital key didn’t work. We could only access the flat via the emergency key and we had to call the owner in the night. That worked quite well as they came after nearly 20 minutes and fixed the power supply.
In the flat we could find physical keys and two electronic chips to access the flat. Only that the physical keys didn’t work.
In addition, both doors for the balconies couldn’t be closed properly with the keys and opened on their own while we were at the beach.
The kitchen was missing a few important parts: only three forks, the toaster caused the electricity to turn of when activated, we only got one kitchentowel. Overall the equipment was rather low.
Further, we wrote Franco about the toaster and he promised to bring a new one, which didn’t happen.
For the check out: Our flight got postponed to an later hour so we asked if we could check out at a later time. Franco told us to ask again in the morning on our last day before checking out. Which we did - twice - and he didn’t answer.
Overall, the communication with Franco was always very friendly and we enjoyed our stay.