A few issues I can accept, such as the honest mistake of putting the wrong key in the lockbox, so I had to write them and they had to drive over late at night to get us the right one. We waited for 20 minutes and since it's an honest mistake, we forgive it.
The place is far smaller than the pictures make it look, which is also to be expected and forgivable. The loose tiles on the floor somewhat less acceptable.
The worst part however is the double bed's mattress, which is not even from a real bed I don't think. I think it's from a foldable bed or something, and either case you'd be better off sleeping on a blanket on the floor. It is absolutely unacceptable.
Lastly, the kitchen also isn't equipped. The spatula and similar for the pots were too soft and thin to apply any force. We had to stir the pots with a regular metal eating spoon, which as you can imagine was really annoying and time-consuming.
We also really missed a guide (laminated or smth) or something about trash and AC.