Before booking I would message host to ensure they have rectified issues we had experienced detailed below. Overall I would recommend this place just for the location as the price we paid of $191.88 per night was a fair value I feel for the location and property. We were the first ever booking so I’m giving them the benefit of the doubt that they will make improvements with feedback and experience.
Initially, the address and directions from the Airbnb app takes you to the wrong location across the other side of the bay, we called them and they said the correct address was in an email the company had sent not through the Airbnb app. Once we found the email we found the location without too much more difficulty.
Getting into the apartment was fairly straightforward with the outer security code and inner door code was also again not supplied through the Airbnb app but through a separate email, which again seems clunky and less than ideal for weary travelers looking for a streamlined experience.
First off all, the view from the patios and the place overall is absolutely beautiful and the location is great. However there were some concerns I discovered as we checked in. The bathtub has several broken pieces including the stopper/drain, hand faucet, and hand faucet mount, the second bathroom shower basin had a large shatter in it. The hot water was not turned on at any of the sinks or bathrooms. The second bedroom bed did not have any pillows on the two single beds. The patio porch floor was so dirty it blackened our feet as soon as we walked on it and then tracked it into the house. The fridge while it appeared to be clean, smelled gross.
Window sliding door handles are shorn off in the open position in master bedroom on left, utility closet windows on left which means that you are unable to securely lock the home completely. Interior room doors had only key holes for locking but no keys.
Most of this is not a huge deal to us, I hosed off and cleaned the patio myself, and figured out how to turn on the water heaters in the various locations, and we didn’t need the extra pillows.
What turned out to be a bigger deal was that there was not a crib provided for our one year old son, but it was a pack and play provided for the baby, which is not the same thing as a crib and it’s not as good, comfortable or most importantly safe. The pack and play did not have a mattress for him and you cannot put blankets in with a baby for risk of suffocating so the poor little guy was probably not comfortable in the hard, thinly padded slats, which also were not secure and slid out from under him and he fell down into the bottom once, and overall slept horribly and thus we also slept badly. This could likely be remedied by supplying a mattress and fitted sheet in the pack and play.
The door lock code is changed exactly at checkout time at 10:00 a.m. on the dot, so even if you aren’t done getting your stuff out of the apartment and left a bag inside as you packed your car you might get locked out and have to contact them to get back in.
All that said, the view, location, and home are beautiful, and we would give them another chance for us to stay there again, as I’m sure they will improve with experience and feedback.