Communication with Ian was very quick and straight forward. We haven't met but all instructions were send to us beforehand. Mgaar is a nice alternative to stay in Malta out of crazy places as Sliema, St Julians and be close by beaches and historical villages. Apartment was very big and comfortable. We stayed in an apartment nb.8 under a family with a kid, so sometimes it was a bit noisy though nothing mayor if you don't plan to stay inside. You have many restaurants by hand in the village.