Our experience with Ronald was only positive. We thought the price and the description may be too good to be true but everything was as we were told it would be. The view is fantastic! We loved the quiet area and always breathed a sigh of relief when we returned after a busy day elsewhere on the island. Ronald was there quickly when we had a question about the TV and that was the only thing we needed him for. We would have loved to spend more time than 10 days in the apt but needed a larger space for family.