This review is targeted more at AirBnb Hosts than users. Why? Because Chris and Alexia’s apartment sets the bar on everything that an AirBnb should be. Stay at this apartment for even just one night and truly understand what sets Chris and Alexia apart.
Before your trip, communication is frequent, clear, quick and courteous. The Hosts offer themselves to assist with absolutely anything, including ideas for Malta, taxi arrangements from the airport, and anything else you can think of.
Arrive and find the taxi waiting, irrespective of a delayed flight, already aware of the address and ready to assist with your bags. You’ve already received clear and simple instructions on your self check-in, and it really is easy and convenient.
Step into the apartment and everything (and I mean everything!) you could need is at your disposition. We hadn’t realized that Maltese power outlets were different to those in other European countries, but Chris and Alexia had that covered with several adapters. Supplies were available in abundance – coffee, tea, shampoos, soaps, towels, pillows, blankets, heaters, paper and sanitary towels, everything you could need and more.
Sitting on the coffee table was a folder with all the information you could possibly need – emergency numbers, local markets and restaurants, things to do and see in Malta, maps and information, and more. A number for an English-speaking relative was left to us also, in case we needed anything further.
The house itself is beautiful, renovated with modern appliances but retaining the character of the building. It was perfectly clean and everything was functional. The beds and chairs are comfortable, and the quality of the crib they provided us was fantastic (take note Hosts!) The location is amazing too, just a few minutes’ walk from the main strip (Merchants Street).
When Chris and Alexia found out my son was a bit unwell, they even offered to have some books, toys and anything else we might need to make us more comfortable. Their communication, hospitality and kindness was simply extraordinary, far and beyond anything my wife and I have experienced in over 10 years of using AirBnb.
All that is left to say is thankyou!