I made the reservation with Lyna, made the payment, I was on my way, when Lyna sends me a message saying that it would not be possible to stay. She was not available to receive me and said that she would not accept accommodation for just one day, as I had already booked, already paid and was already arriving at the address. I thought this was a lack of respect, since the same could have put this filter on reservations, preventing the person from renting for just one night. And in addition to having done that to me, she asked me to cancel the reservation myself, even if the mistake was in her, she didn't even apologize, and said that if I didn't cancel, she wouldn't, because Airbnb would. pay a fine. I have the prints of the conversation I had with her, I found her a great lack of respect, I lost the money for the transport I went there, the money I had to spend the night somewhere so far I was not refunded. I even found it absurd. Counting that this whole event was already night and I had nowhere to sleep.