If I could I would rate this apartment with 0 stars. I very rarely rate apartments, especially in view of the fact that I am a not too picky person. But from the beginning.
Pros:
The apartment is centrally located, nicely furnished and corresponds to the information given.
Cons:
The apartment is infested with bedbugs! My wife's back was covered with bites after only two days. After we pointed this out to the owner, he replied that it was probably mosquitoes, which we denied.The bites were typical for bugs and formed streets (see Google). Thereupon he only said that we had brought the bugs with us, which is complete nonsense. I never saw these animals until that day. After his housekeeper inspected the apartment, she herself saw bugs crawling out of the mattress. Disgusting! My wife squashed a few of the vichers herself.To top it off, she had an allergic reaction to the large number of bites.
The cleanliness itself is also very much to criticize. After we discovered the bed bugs, we removed the mattress and looked under the bed. What we discovered was again disgusting. A leaked sprite, the contents of which had already turned brown. Literally a big brown sticky stain under the bed! Then we pushed the bed to the side and also there was dust and dirt everywhere. So how long hasn't this place been cleaned? I guess a Sprite doesn't turn brown in a couple of days, does it?!
The kitchen was well equipped, but you don't want to use it if you find leftover bread and other things from the previous owner as well as dishes that are not clean! Altogether I could list some more things, but I think the point is clear. I wonder in this case what one pays a cleaning fee for.
However, I found the reaction of the owner the most negative. To say that we bring bedbugs is an impertinence. To have to negotiate to get a part of the costs reimbursed is absolutely not acceptable. In a case like this, it should be offered proactively. He did not want to offer a replacement either, because he said we would bring the bed bugs. There was only a partial refund after I opened a case with Airbnb. I tried without, but at some point I just didn't get any answers.