Bernard was excellent at communication - he left us detailed instructions on how to get into the flat and was easy to get hold off. The flat itself was in the perfect position from which to explore Valetta - incredibly central with amazing views overlooking the water. The flat was spacious, clean and had everything we needed to have a fantastic holiday. The only issue we had was the hot water available for showers - the tank needed a long time to fill up and it was frustrating having to wait till it filled up again. Other than that, highly recommended!