Lovely, clean, spacious apartment in a great location. Just 5mins away from the main square with lots of life. Dima was also very thorough when checking us in to make sure we had what we need.
We did have a few hiccups though, mainly around punctuality and waiting for people to arrive and contact us back.
Was told to text when leaving the airport and on the way to the flat, did that but still had to wait for an hour before someone met us to check in.
Unfortunately the Friday evening we were locked out of our flat because the lock just stopped working/opening. We tried our second key, different people tried, but the lock just wouldn't open.
Called the host (Dimas colleague) who after some time on the phone came out to us about 45mins later. He also tried, couldn't get in, called another colleague for about 20mins and then couldn't get in. Eventually about 2hr 30mins later (gone midnight) my friend found a metal fence that we rested up against our 1st floor balcony a s climbed up to and then he managed to open our patio door and let us in. The lock was broken so we were told a handyman would come at 10am. We do appreciate the host coming out at 1130 at night to help and this wasn't their fault it broke.
Woke up at 930am to have a message saying now 11am for handyman. He arrives 1115am- ok. We wanted to go out for the day considering we missed the previous night so we were keen he was quick.
Told me he was going out to get a new lock and back at 1300. Eventually around 1430 he turned up after I had to call and chase the hosts a couple of times. More of the day wasted and lost because people were late and we couldn't leave the flat with nobody in it.
Must say, the host did pop round some wine and beers for the trouble, which is appreciated.
Then on final day I agreed to get an airport transfer through the host, was a good price and easy to arrange. Needed it for 9am, got a call at 9am saying it would be 915/920 as running late. Our experience of waiting around longer than expected led us to just book our own cabs through Bolt which arrived in 3mins and got us there in time.
- didn't want to take a chance and miss our flight home.
I think we were the 1% of guests to have stayed here and experienced these problems, but it was enough to taint the trip for us and make a difference.