Ellas's apartment is lovely, well-equipped, super clean, stylish and in a very quiet neighbourhood. Parking is easy to find. Ella was very nice and tried to help us during our stay. Everything in the apartment is new and the fridge/freezer is excellent and works very quickly.
The main issue we had was that there is an adjoining door to Ella's other apartment (which had not been made clear in the advert), which is right beside the head board in the bedroom. Unfortunately, despite the area being super quiet and Ella advertising the flat as being quiet, we were unlucky that Ella's other guests in her accommodation above us were a group of young, selfish party-goers who came home in the middle of the night, slamming doors and shouting. This meant we were unable to sleep 3 out of the 6 nights we stayed. Ellas was very sympathetic to our situation on the first incident, and told us "it had never happened before" and that she would have a word with her other guests and said "it will not happen again" - however they did not change their behaviour. When it happened a second night and we told Ella, she apologised and said she would speak to them again. We suggested that she considered asking these noisy guests to leave, given they were not abiding by the house rules and also that she got advice from Airbnb Customer Service who are very helpful in these situations. We never received a reply from Ellas and unfortunately for us, it happened a third night. We emailed Ellas about this and again didn't receive a reply to our message.
On this basis, this is not a place we would return to as we had very poor sleep and did not feel the host took the appropriate action to prevent the problem reoccurring. This is such a shame as it was a very nice place.
Regards,
John and Nivi.