Vicky was very helpful to us, even before we had confirmed our booking. She ensured she was ready to meet us regardless of what time the bus from the airport turned up…..(the X2 bus stop which is called Ponsonby, is just opposite the apartment btw). The apartment is great, with a spacious lounge diner, and nicely equipped kitchen (although the local restaurants and café s ensured we didn’t actually do any cooking!) The bed was comfortable and there is masses of storage space, plus washing machine and tumble dryer which were easy to use. A very stylish apartment (we loved the blue ceiling lighting!) with a great view…. my one reservation is the shower which, although attractive, is not fully enclosed (so if you’re not paying attention you either flood around the wash basin or around the toilet!). Overall the location is excellent, convenient for everything, and although the area is busy, we weren’t bothered by hustle and bustle outside (and certainly didn’t notice traffic noise when in the bedrooms), I also think this apartment will be nice and cool in the summer…. Lastly we used the taxi company noted in Vicky’s guidebook, and despite me calling quite late on the morning of our departure we were picked up in good time and got to the airport in 30mins even on a busy rush hour morning. Would definitely recommend the location, and booking with Vicky