Robert is an 5-star host. He was very responsive before and during my stay. Not only is the building and unit beautiful, but it's location is fantastic: right off the coast with ocean views for the balcony, bedroom, kitchen, and living room; it's also situated adjacent to the historic Battery and a short walk to the main thoroughfares. When I arrived, he'd stocked the small fridge with touches like fruit, beer, wine, and water, which was extremely thoughtful and came in very useful.
Anecdotally, Robert went above and beyond to make sure I received my "lost" luggage from the airport. It was a stressful situation because I wasn't sure if I was going to receive a phone call from the airline while traveling internationally and Robert offered his phone number to ensure I received my luggage. Because I was visiting for work, I wasn't able to be present when my luggage arrived, but Robert met the delivery to make sure I received it.