Lovely hosts...We did not meet them, but they were very available, friendly, and efficient. They always responded very quickly. Great 'instruction folder' with lots of tips about the area, restaurants, and about the apartment itself. The apartment was very clean, big...bed comfortable (important!). It had a lovely patio outside, which is great to have breakfast on. We would use the apartment again if we were to ever return to the area - no hesitation.