It was definitely a bad experience. It surprises me, because several reviews are good but the stay was bad in my case.
The bathroom is very old (I guess that's why there are no photos in the ad). When I went to take a shower one day I was left with the faucet in my hand without being able to turn off the hot water, Ximena in this case did help me quite quickly and it was possible to solve it but we did not have a shower for 2 days (both the other flat mate and I).
The second unpleasant situation was that when I closed the bathroom door, I was locked in with no way out (the door lock was broken from the first day of the stay). Ximena answered my calls but told me that she was far away and that I had to keep trying to open the door, that she had been through a similar situation and had also been locked up. But all the time remarking that she was far away and that she couldn't help me. She never offered to take a taxi to help me get out of there, while I was dead hot in that bathroom. The other flat mate who rented the airbnb had to come to help me, otherwise I would have had to stay there for hours waiting for Ximena if she deigned to help at some point. Nor was she interested in contacting me to find out if I had already been able to get out of the bathroom. I thought the attitude was bad.
Third bad situation: he invited approximately 5 people to sleep one day in the living room without saying anything to my flat mate and me. And the worst thing was that these people used the bathroom that was only for me and my partner... not even Ximena's.
The only good thing about the airbnb was the location.
There is no space in the fridge, no coffee maker, no washing machine and the hostess does not offer clean sheets frequently. I felt cheated because I have paid a lot of money to deal with these problems.