This house has so much potential but it falls short, oh so short. First and foremost there is nothing "luxurious" about this stay. When we first arrived we were exited are vehicles and stepped into dog poop which had been nicely placed by the pack of dogs that live next door. That was fine we let it go, the kids got a kick out of the dogs. But then the smell set in of a dead decaying animal and it was suffocating to say the least. There's all kinds of animals from peacock, emu's, donkeys, chickens, birds, cats, etc. It's a mini farm in front of the house. It would have been nice to know that's what we were signing up for when we rented the house initially, but that was the least of our worries. The children enjoyed the animals and life went on.
My biggest concern was the electrical system is not functioning properly. As soon as we arrived Christina's husband messaged me to inform me that the AC was not working downstairs and that they had someone coming out to fix it. That was totally fine we would go shopping and come back later. Well, it was never fixed our entire stay. And come to find out this was a previous issue with guests who rented the house back in June. You would think they would have fixed the issues they had with the house by August/September. We let the AC go and went on with our evening only to discover that something was wrong with entire electrical system. It fried some of our plugs and went out multiple times a day. Especially when we used the showers. It terrified our children when the house went completely black mid shower. The icing on the cake was on our last evening when the electrical system completely went out and we were left with no power or anything for the entire night and early morning. I feel that this is a huge issue that has been brought up and has yet to be resolved. I don't feel the house is compatible for a large number of guests like it states.
It was frustrating to have to deal with people our entire stay coming in and out of the house to look at the AC and the electrical system while we were trying to be on a holiday. The house is not cheap and we paid a lot of money to stay here. We expected more. When we first arrived we didn't have enough towels, no hand towels/wash cloths, no bath mats, and no pool towels. Also, not blankets for anyone in the house. We had one sheet. We asked for more and were given blue towels that had not been washed and left blue lint and tiny hairs all over us. The two showers didn't drain and over flow onto the floor. The other shower has no door and water leaks out and gets the entire bathroom wet. It was a hassle having to do wash everyday-on vacation- just so we could have enough towels to clean up the messes from the showers-NOT LUXURIOUS!
Christine and her husband tried to be accommodating and it was appreciated in the beginning, but after dealing with all of this stuff our entire stay it became quite annoying. Also, there are cameras in the back that they will watch you from and tell you to unplug certain items. I found that to be a violation of my privacy and I definitely don't want to feel like I'm staying at my parents house during a "luxurious" holiday being watched.
If Christine and Matthew's listing has potential, but it needs A LOT of work. Until the issues are fixed, I don't think they should be renting their place out. Nothing is as described in the description.