Michael was very responsive and he is accommodating. We really loved the flat and its style- very cool, beautiful and stylish. It was very clean and had everything we needed. The bed was very comfortable. The location was very convenient- close to the beach, supermarket, restaurants, short walk to the ferry, etc. The only hiccup was the self check in when we received the wrong passcode and couldn't get the key but the host provided us with a number to call in case of any issues and was solved immediately. Thanks for the great stay and excellent communication!