The staff was friendly. When I had a minor issue they were available immediately. Near all the action and new construction yet I did not hear any street noice because of sound proof windows.. The hotel is new and the rooms ate comfortable. I only wished there was an iron and ironing board in the room. My dress became wrinkled in travel and I had to wear a wrinkle dress to dinner one evening. Plenty of towels were provided but no wash clothes. Luckily I brought one from home with me. I definitely would recommend this hotel.