Mark is an AMAZING host - met us in person when we checked-in, excellent communication, quick and responsive, goes above and beyond to make sure you have everything you need. He even had water ready for us in the fridge which was amazing especially with the heat and humidity! Mark met us as soon as we were dropped off by our taxi (which he graciously booked for us). There is no lift/elevator and you do have to be prepared to lug your stuff up to the very top floor (totally worth it, you'll see) BUT Mark was so kind to help us carry our luggage up. You also have access to the roof terrace and we were lucky enough to be in Malta during a feast holiday, so we were welcomed by Malta with two consecutive days of FIREWORKS! We went up to the rooftop and pretty much had our own private fireworks show, it was incredible. We DID have issues with the air conditioning in the main living room - the power kept tripping - but the AC in the bedroom worked flawlessly. Mark worked quickly to have it fixed as soon as possible and managed to have someone come that same evening we checked-in to try and fix it. Although the AC issue was beyond his control (it was very humid and hot that week and everyone in the building was blasting their AC and using power), Mark made sure we were comfortable and made sure that the bedroom AC was working fine (it worked well and we slept just fine). The beds are comfortable, shower pressure was excellent, the VIEWS are incredible and the entire airbnb is spacious. I hope the AC situation got resolved because Mark's airbnb is one of the most perfect places to stay in Malta!!! Thanks Mark!