We had a terrible experience at this rental. Started off with check in- someone was supposed to meet us for check in and they were over an hour late. Reason given over the phone by an extremely rude lady who was coordinating this was that I had just messaged for the exact address and so she assumed I was traveling from airport and will take a while to reach the location so she sent those guys to check in someone else.
We had to wait with luggage outside in scorching heat. It was not a pleasant start.
Once we were inside we discovered that AC unit in one of the rooms was not working, and the guys who checked us in had nothing to do with that and that they would inform the main office. There was no communication from main office. We also discovered that the description INCORRECTLY stated that all rooms and common areas are air conditioned. There was no AC outside of the bedrooms, they had left us a fan. This was extremely misleading. If we had known about this we would have booked another place. I contacted airbnb and they were extremely helpful in getting us relocated, but they had a hard time getting in touch with the "host" as well. We wasted an entire day of our vacation just figuring out accommodation. After over 6 hours we got a message from the host saying they are arranging AC for living room. We had already left by that time and checked in to our new place. The location of this airbnb is fantastic which is why we booked in the first place, they just need more responsive, less rude property managers and more responsible property managers. They should also either update the description to reflect the AC situation or provide AC for common areas.