My first Airbnb experience was enlightening. Santina was approachable and available, she responded to questions swiftly. Her flat was in a central location, close to restaurants, great location! Her cat was beautiful, very fluffy.
Although, we weren't expecting the bathtub and sink basin to be grimy with stains. Where the towels had cat fluff on them. The door didn't have a lock, which meant Santina entered the room to retrieve an Iron we had yet to put back. There was an issue with toilet paper roll when it finished, an oversight on my part where I forgot to wash my wine glasses/tea mug.
Invaluable learnings from my first experience.