Communication pre-arrival was great. The location is wonderful. The transfers from/to the airport were seamless and the driver is very friendly.
Unfortunately the apartment is very dirty. Cobwebs, dirt, wet kitchen sponge, dirty tea towel. The black mould present is overpowering and affected my asthma. The bathroom needs a good clean; the mould needs to be dealt with and the shower leaks. The smell of damp and mould fills the apartment, and we soon realised this was the reason all the windows were left open for our arrival.
In addition, I use Airbnb a great deal and this is the first time that I have stayed somewhere that didn't provide anything to welcome guests. A bottle of water, at the very least, would be a nice gesture, especially in a country where you need to drink bottles water. We were left with half a roll of toilet paper and minimal hand wash. This meant we had to buy some for our three night stay, and leave it behind due to only having hand luggage. It's clear that it's a company as opposed to an individual running this apartment, as the small things that make a difference are completely overlooked. The care just isn't there. It's a shame as this could be a great apartment.