Mario was very helpful with check-in and check-out and also very supportive with the transfers to and from the airport. The flat was clean and was similar to what we expected indoors. The only concern we had was the noise from the road but more so the church bells which go off regularly in the night - the flat is very close to these so it meant we didn't sleep as well as we would have liked. Overall Mario was very helpful however and the flat was generally clean and tidy.