This was a bad experience and we left the morning after check-in due to the host’s behaviour and problems with the listing.
Shortly after we checked-in we realized that:
Some of the pictures on the AirBNB listing did not match the apartment. The kitchen was different, the balcony was different, etc.
The AC units were not working. One would stop working and display an error message, one had a loud whining noise, and one did not seem to make the room any cooler.
The AC units were set to 74F / 23C and we could not lower the temp below that.
We messaged Simon about the AC problems that afternoon and he messaged back late that evening. He came over at 9pm and was loud, aggressive, and confrontational. We kept having to ask him to talk more quietly because our son was sleeping in the other room. My wife fled the room because he was acting so irate. He kept trying to get me to guarantee that the AC motherboards wouldn’t break if we used them and if he allowed us to adjust them to a lower temperature, and and he insisted that if they broke, we would pay him for it. I just did what I could to calm him down and get him out of the apartment. I finally got him to agree that the AC units were not working properly, and he said he would try to get someone to come and take a look at them. He also gave me the controls to the AC units but kept asking me to guarantee that we would pay if they broke.
After he left, we agreed that we did not feel safe in the apartment given his strange and aggressive behaviour and decided we needed to leave. Our toddler was asleep, so we spent the night and fled the next day at 7am to a hotel. We opened a ticket with AirBNB over the situation. I do not understand why AirBNB allows hosts to lie about the listing with pictures that do not match reality. AirBNB told me I should leave a review so the community is warned.
So to summarize:
The apartment we got did not match the pictures on the AirBNB listing.
The AC units had a lot of problems with one not working half the time, one emitting a loud screech half the time, and one that did not pump out cold air. Plus the host had the controls locked, and when we requested them, tried to charge us extra as well as guarantee that the units would not break if we lowered the temperature.
This host came over late at night in an irate state and was so aggressive and confrontational that my wife, son, and I left the next morning at 7am. This is not the type of behaviour anyone should have to deal with on an AirBNB booking.