The host didn’t meet us at check in as prescribed in the listing. The lift is extremely small, so had to take the stairs up to the flat. No instructions in the flat. Had to message host to get the hot water turned on. The flat was very dirty. I had to clean it before unpacking. Makes me wonder why I have to pay a cleaning charge; and have to clean the flat myself. There isn’t a clothes dryer as stated in the listing; or because of lack of check in procedures it was some place other then in the flat and I didn’t find it. The location is very good for exploring Gozo, but the flat was disappointing.