Apartment is really the one from pictures with whirlpool on the roof located in the most beautiful street in Malta. Unfortunately nobody cleaned this place for very very long time. You will find there:
- extensive mold in shower
- dirt and dust on the floor (under bed etc.)
- very dirty and rusty kitchen and dishes (rusty kettle, all dishes dirty, years old sponge)
- cockroaches in room
At start, Ed was responsive but mostly sent us only prepared messages. At check-in he directly asked us to get him 5-star review. There was no towels and hand soap (there should be even shampoo according to description). He told us soap is not standard but brought one towel per person and rusty ugly soap dispenser with little soap left. We decided to let it go until we found and killed a cockroach. I messaged Ed about this and that we are unsatisfied with cleanliness (kitchen is totally unusable). He told us this is the first time someone has complained, cockroaches must have flown from the street (which they didn't and there is a hole in wall) and he will send a "cleaning team" next day. After we came back next day, there was nothing cleaned, even dead cockroach still lied on the floor. Then we agreed on 80EUR compensation. He asked us again to give 5 star review - maybe that's the way he manages so high score here. We have got 50EUR after reminder and I don't want to deal with it anymore.
It's a pity. When it was new it must have been nice place to stay. AC, whirlpool, TV were working great as advertised. But for god sake, you must clean the place you rent sometimes! Now it need a renovation.