We did not get to meet Joseph but his communication prior to our arrival was great. His representative met us on time and even helped with our luggage which was really appreciated. I had hurt my knee prior to arrival and was worried about the amount of stairs to the apartment, there are 60 (3 flights) and I managed just fine even with my bad knee. The view from the apartment is fabulous. It was everything as described and more. There are many sights and restaurants nearby and the major bus terminal is within easy reach of the apartment. A great central location with views to die for. I did read other guests had issues with construction nearby, yes you could hear it but it wasn't that bad and they didn't work into the night so it wasn't a major issue for us.