Look, the house itself was beautiful. But the communication between James, anyone who services the house (cleaner, and his wife) and his guests is negative stars. I travelled with my sister, mother and 75 and 79 year old grandparents. Before arrival, James requested cash from me which I was not going to pay as this is why we are using air bnb. We then couldn't cancel for a full refund as it was within the cancellation period that he conveniently made this request. Air bnb became involved as James then spitefully rejected 4 requests to change the amount of guests, after we had already made full payment due to not accepting his request to pay cash. He then was very unresponsive, and did not properly acknowledge our check in time. We arrived to an incorrect address that he gave us, called him and he gave us another incorrect address, called again and he gave us his wife's number who then eventually got us to the house. She was on the phone to James as she was setting up the tv and internet for an hour after we had checked in and she said in Maltese "why didn't anyone tell me" it seems she wasn't expecting us. We were then told to wait until the check out time at 12 for the cleaner and give her the keys. So the next morning we sat around waiting to start our day, and the cleaner arrived with her own set of keys. What was supposed to be a relaxing night away in Gozo turned into a stressful fortnight dealing with a host who doesn't care about his guests' experience once he has his money.