We never met Victor but let him know by SMS that we arrived at the flat ok to which he replied. The flat was lovely and just like the description and has everything you need and is in an excellent location. The wifi only works on the bottom floor which took us a while to figure out as we were trying to connect on the top floor. Victor wasn't very responsive as we tried to contact him a few times via text and he didn't reply. All in all, we didn't have any major issues and the flat was really nice and in a great location.