Matt was very helpful, I had to get a different room once I actually arrived. I will say the room was smaller than it looked on the photo. It had a small balcony which I enjoyed sitting on. The AC worked very well. The only downside I will say is that the location is TOO perfect. Like it’s literally on the Pacerville strip so when you decide to go to sleep, you can still hear them out partying late at night so I’d have to put my headphones on to go to sleep. Also, they didn’t have a comforter on the bed just a sheet. When we called and asked for a comforter we got a blanket..which is better than nothing but I still would’ve preferred a blanket. They sent a taxi to the airport to pick us up which was great as well. If you don’t want to hear the noise from the streets, I’d suggest requesting one of the rooms on the other side of the hotel. But overall, I had a great stay.