Didn't quite meet expectations...
Firstly we couldnt find the apartment, the address we were provided did not include the 'building name' so it took a few mins to find it and where to input the code. I had arranged a 2pm check in considering we had an early flight. Got there at 2.15, cleaners were not ready. Asked for 45 mins. Check in was officially at 3 so we let it go, went shopping and got back at 3.45. Cleaners were just leaving but could have caused an issue if we did come back at 3 as advised. Time management not good.
A few things that were issues throughout our stay:
- We weren't allowed to use the towels provided for the hot tub (wasn't made very clear beforehand we would need to bring our own towels). We were also only provided with 1 towel each for our stay and had to wash them during our stay
- The cupboards were empty so we had to buy the basics like salt, pepper, oil etc
- We were only left with 1 bin bag. In fairness we messaged the host and he delivered us a new bag the next morning but it was just inconvenient and should have been there from the beginning
- Were left with 3 rolls of toilet roll for a whole week for 2 guests. There was also no kitchen roll either so we had to use the toilet roll to clean up. This meant the toilet paper ran out fairly quickly. We had to buy 4 more. You would just expect enough spares for your trip
- Pillows were awful, luckily it was just the 2 of us and we used the additional 2 pillows from the guest bedroom but still super uncomfortable
- Loud neighbours, not sure if other flats in the same block are air bnbs but we were woken by loud singing at 8am in the morning and lots of drilling/building works going on very close by. If you're a light sleeper (like me), it was a struggle to sleep through this.
Lastly and most disappointingly the hot tub was filthy. When we arrived we went to get in it and there was floating white bits (looked like sun cream), dead flies and general grime everywhere. A real shame as it looked like a new hot tub but just had not cleaned properly between guests. We informed the host and he promptly arranged for the cleaner to come round. Problem was, he kept chucking more chlorine into the water but it needed to be drained. General hygiene rule with hot tubs is to change the water between guests. We didn't really enjoy it as it looked quite cloudy and never properly clean during our stay. Safe to say we were gutted for what we spent on this for our weeks holiday.
Too many things went wrong for me not to write a review for this one.