Short lets Malta was helpful when we needed them upon arrival and when one of the beds was broken. After that we did not hear from them when we had other questions. This literally is an empty apartment with furnishings. The extra items we needed for more than a week stay was inadequate . This is not an Air B&B where household items are provided. One is expected to go out and purchase them, other than the initial TP and toiletries. We could have used extra sheets considering the hot weather in Malta, which had this been an Air B&B would have been in the house.