Valeria was very responsive and helpful. The apartment is as described and its closeness to the city centre is the biggest plus. If you come by car be advised that the house is located on a very steep and narrow street - I didn't dare to drive it down and luggage has to be carried from an adjacent street where you can unload the car (to get rid of your vehicle use the closest subterranean car park Restauradores on the Avenida da Liberdade). The apartment is located in the first floor of an old building with thin walls and floors - we didn't mind the noise nor the restrictions on loud music and partying but if you do you should definitely read the house rules not to be surprised by them later. It is a great place to sleep after intense days of sightseeing in Lisbon, too small to spend time through the day. It served our touristic purposes very well.