Excellent location. Gorgeous view, bright room.
Fast communication and reaction. Unfortunately during my stay there was a strong sewer smell coming out of the bathroom.
(Tip: the issue is fixable with chemicals to drop every day, that goncalo will most probably leave at your convenience after my experience)
Owner said he wasn’t aware of that and I believed him. Later I discovered everyone in the barrio alto area knows old buildings have sewer smell problems, so I’m questioning wether he was honest or not.
Once alerted the owner, he promptly scheduled his “team” to fix the issue for the next day.
Unfortunately the team just sprayed an air freshener and some declogging liquid.
Also owner reported me - I have chats - that neither him was aware nor his team members noticed the smell of sewer. What?!😳
Anyways smell went better but for the second night i had to close bathroom placing towels under the door, not take a shower and using it very quickly.
The next day the team (which coincidentally I met, he’s a good guy) came again, this time put an automated refresher spray and used generous amount of chemicals on any of the sinks. When asked, he aknowledged that of course the smell can be felt.😏
For that night smell went much better.
The guy also replaced the burnt bulbs in the bathroom i evidenced and repaired the leaking shower tube I evidenced.
Repaired some wood boards that went missing from the bed.
That very day I returned home and found the extinguisher that was hanged near the bed head laying on the ground with some wooden boards around.
What I noticed is the extinguisher was firmly held to the wood boards, but these were just superglued to the wall. 🤦🏻‍♂️
After showing a video to the owner, he didn’t say it clearly, but implied that was so strange that all these problems were happening just to me and seemed to do not believe the extinguisher, glued to the wall, could fall. Personally I would think how could this not have happened before and thank God not on somebody’s head.
I surrendered to such attitude, and left the very next day leaving the room with still 3 paid days to the go. Yep.
Dear reader, how would you expect an owner to react when you leave in advance? If I was running the business, I would have contacted the customer, apologized for the extinguisher that luckily fell on the floor and not my head while sleeping, and since I was so sick of that house to leave it in advance (although I paid already), offer at least a partial refund.
None of that.
Well be aware that for a very similar place (+12€/day) I checked in a luxury room hotel near the big metal elevator, can’t say the name but I can say that “I felt like I was home”, including breakfast (that costed me around 10-12€ a day on local restaurants while doing Airbnb) and room cleaned every day.
A huge walking shower and, best of all, no sewer smell.
So don’t do my mistakes: book for 2 days at time, so if something goes wrong, you’re on time to leave and save your vacation elsewhere.
About this room, it’s a great place. For sure by the time you visit this room will have the extinguisher safely fixed and placed on the floor, and sewer smell can be fixed for 1 day by adding chemicals: I’m very sure after this review you will find a bottle of chemicals in the bathroom at your convenience.
It’s not the owner fault, as the entire area suffers sewers smells. It’s his fault having hidden it and pretend he didn’t know.
Also would be a very smart move adding a toilet flush refresher hanging to the side of the WC bowl. Would save so much smell..
I don’t expect from the engineering minds hanging an extinguisher with superglue to a wall to to came up to this, but take this suggestion as a gift.
Best of luck Goncalo, cheers.