Rita and Miguel are excellent hosts. As soon as I made my booking, I received immediate contact from them with helpful information about the apartment and details for check-in. Check-in was easy (and self check-in is available, which is very convenient). The apartment itself was spotlessly clean with COVID-19 safety protocols in place to reassure guests. As other reviewers have commented, there was a helpful homemade guide to Lisbon provided with recommendations about things to enjoy in the area. The location is excellent, right in the heart of the city, with blackout shutters which ensure a good night of sleep. Rita and Miguel were friendly and attentive and it was a very positive experience staying with them.