Our trip started out fine despite being told that our super early flight arrival (8am) wouldn't be an issue and we would be in our apartment as soon as possible. when we arrived we were told it probably wouldn't be til the normal check in time of 3pm. The apartment itself is nice but we never wouldn't booked it if we had known how difficult it would be to get to or find. Even walking 10 minutes to the top of the hill would result in Uber drivers getting extremely lost, taking forever or cancelling on us all together. All of that could've been forgiven if when we returned to the apartment on our 3rd and final night and we still had electricity! I emailed and texted the owner and received no response. We were getting on the road the next morning and not one of our phones (iPads or back up batteries) had power so getting to our rental car and navigating out of town was a challenge. When we told Susana about the lack of power at check out she laughed at us and said we should've called (couldn't make international calls and text obviously didn't go through anyway) or fixed it ourselves(?!) We asked if it was possible to get a partial refund for the night and she laughed at us. Overall, left a bad taste in our mouth. Would NOT recommend this group of AirBnB owners.