This was the most enjoyable stay of our 4 (each a week long) in Lisbon this July. Rita greeted us for check-in and was super kind and helpful. She was assembling an additional fan for us when we arrived and was very understanding about our being a half hour late due to a cycling event that caused the roads to be blocked off.
The apartment is even more beautiful than the photos suggest. It has been recently renovated but WITHOUT destroying all of the charm of an old building (e.g. the exposed stone walls and ornate ceiling medallions). The bedroom room can be a bit tight for two people with quite a bit of luggage but the open design of the home mitigates that issue. The apartment was clean upon our arrival. It was very well stocked as others have said with more than enough pots, pans, utensils, and even some spices to cook. There was tea and espresso as well. The washer and the drying line was incredibly convenient for our week long stay. The third floor view (while a bit of a hike with suitcases in hand) is wonderful and the windows are huge. There were ample cleaning supplies (with the exception of a broom), cloths, sponges, and that sort of thinking. It was very thoughtfully set up and we really appreciated that element. Finally, there was a VERY helpful book of information about places to eat, things to do, where to here Fado, bars to visit, and all of that.
The few downsides were the shower, which while beautiful, didn't seem to drain particularly well. And the sink was a bit small. The linens (the towels specifically) were multi-colored and a bit rough.
Whatever tiny issues we experienced are easily resolved and were not inconvenient enough to detract from a really wonderful stay. We highly recommend Joana & Ana’s place.