Patricia answers within minutes. Her and her staff are super friendly and know the art of hosting. The flat is super clean and modern.
I had the ground floor and unfortunately did not have any silent night within my two-nights-stay. Drunk people yelling outside the whole night due to the location in Bairro Alto , even felt like people were actually in the room – that loud and close.
If you like to sleep with fresh air, you have to consider that in the ground floor, that you cannot leave the windows open at night. Besides that, the other guests were yelling drunken all night in the hallway. It is not Patricias fault at all but I feel to write a sincere reference as I would not have chosen that flat, knowing about the unacceptable noise.