Worst AirBnb experience in my whole life. And I have rented a whole bunch of Airbnbs (with family, boyfriend, friends, etc). When the toilet flush broke (we didn't do anything to break it, things like that just happen when you use a house), she said it was our responsibility to fix it and pay for it. Scared that another thing more costly might break (for example a washing machine), we said we didn't think it should be us who paid for it... and she decided to kick us out, ruining our time in Lisbon and leaving us with only a few days notice to find someplace else. Not only that, but she had, early on, decided to charge us a "cautionary" 500 euros, in case anything broke or we exceeded the gas/light/water bills that were included (it was a long term rental). The day of the check out, she charged us 138 euros for the light bill (sounds weird that we exceeded the amount by more than half of what's average, but we didn't want to discuss anymore so we accepted). As she had no change, she said she owed us 42 euros and she would give that back directly to one of our bank accounts. She never did. So yeah, she STOLE 42 euros from us, maybe more. In addition to kicking us out for not wanting to pay for the toilet flush that broke. Not only that, but we had left the apartment in PERFECT conditions, as we had moved out from it a couple of days earlier and had had extra time to do a deep cleanse. Made the beds, washed all the towels, cleaned all the kitchen and bathrooms, swept the floors... We went out of our way so she would have nothing else to complain about, but she did, and I continued to get her aggressive messages for about a week later. In all these years of AirBnb experiences, neither myself nor my family have recieved negative comments on our behaviour as guests. So yeah, the apartment is nice and conveniently located, but don't expect too much from the host (or in fact expect to be treated like shit).