Not everything was terrible however in this instance the bad outweighed the good.
When we checked in, the guy at the office was lovely, gave us recommendations on places to go and things to do! When we arrived at the unit it was very clear that the cleaning was not great. The floors were dirty, there was a thick layer of dust on things, and there was black mold over quite a few things (especially the bathroom). There was almost no hand soap and when we showered we had no hot water. I tried to contact via the messenger and when we got no reply we had to walk back to the main office. The same guy who check us in told us he would look into the hot water issue and bring us more soap. When I recieved a message about the hot water issue I had assumed it was take care of. The following day when we still had no hot water for showering, I messaged again and was told I was expected to do the troubleshooting suggestions and that no one would come to the unit until we had.
We did not find the hand towel until the last day as it was stored in the closet in the bedroom. There is also no addition touches such as coffee for a very specific type of coffee maker (we were unable to find the pods to fit the machine). There were also small bugs all over. These issues were all brought to the attention of the Altido staff and nothing had been resolved (with exception of the hand soap) before our check out.