We communicated with Nuno by whatsapp when we arrived in Lisbon. We we there a little bit early so I messaged him to see if we could change the arrival time to an hour earlier. He responded immediately that there was no problem. We met him in front of the apartment and he was very nice and welcoming. He showed us the apartment and even went with my husband to find a parking spot for the car. He also gave us amazing recommendations that we used during our stay and they proved to be excellent. During our stay he was communicative throughout. Aside from this the apartment is not worth what we paid for. The apartment is at ground level with a sealed off door that opens to the street so the noise at night was pretty incredible. We actually saw and heard a man pee in front of the window while we were sitting on the sofa! The bed is small and squeaky, the fluorescents in the kitchen remind me of a cell, the bathroom smelled so bad constantly and there was a spider, the wifi stopped working, the portable air conditioner unit had one setting and that was wind tunnel, and the noise from people walking by in the street was all night and really loud. The location is probably only nice if you want to party hardcore, because the neighborhood is full of drunk people at night. We ended up leaving our reservation after the first night because we didn't feel comfortable staying there. I think if we had paid 30 euros a night we would have felt like it was worth the money, but we paid more than double that and it wasn't our intention to stay in the kind of place you pay 30 euros a night for. So overall unfortunately it was not a good experience for us, but that being said Nuno was an excellent host and really nice.