Vivaldo was very responsive. The place was clean, easy to find and access. Overall the place was good. However, the bed was bad. It creaked even with the slightest movement. We only stayed for one night but couldn’t sleep well because of the noice of the bed.
One note: if you want to check in before 3 p.m, be careful with the instructions in-app because it happened to me that the app said I could check in in the morning but when I arrived it turned out the room was not available yet. Vivaldo was quick in providing a solution (we left our bags there and then returned later).