We love Lisbon. As I looked for a flat, I actually wished to live somewhere in the Bairo Alto. We had experience in a very authentic small flat on the very quite street there. But for this big (two weeks) vacation I looked a bit more space. So we found this place. In Santos which looked on the map far away from the center. But the description and photos were very atractive (balcony, fully equipped kitchen, air conditioning and garage parking) and the price could't destroy our budget. Edite was very quick to answer all questions and even send us some information about events before our trip. She helped us with a transfer from airport (also with a return transfer). We had delay and Edite waited for us till the midnight without any dissatisfaction.
So in fact, the flat was even nicer as on the photos. All of the described in the announcement corresponded to reality. For example we had at our disposal full set of soft fluffy towels, bathrobes and slippers! Even more - cleaning service and change of the bed linen. BTW the bed linen and pillows are very good quality. We also had gel wash, sewing kits - all the stuff you like in luxury hotels.
Edite was so kind to welcome us with a fruits, pastel de nata and bottle of Porto. We received a very detailed instruction and recommendation about the restaurants, cafes and transport. Edite was constantly in touch. She gave us information about fado concert of Camane and so on and so forth....
Santos indeed is not far away from the center. It's only 15 min walk. There are two bus and tram stops (25 - also historic tram as the 28) few steps from the house door, and more transport possibility on the embankment - 150 meter from the house. There is also the train station "Santos".
If you like running or biking - 100 meters away from the house there is the freshly renovated riverwalk which runs from Praca do Comercio to Belem. There are also lots of trendy places there - restaurants, clubs etc
I guess we will remember for a long time our wonderful breakfasts on the balcony and I hope we will be honored to be Edith's guests again.
highly recommend!