Check in was the only problem we had during our stay. We’ve stayed here prior so we we’re surprised when we encountered this issue at check in. I had clearly communicated that we would be arriving at 6:00am from a red-eye flight with my entire family. I had meetings that day and needed to take a nap and shower. Prior messaging made it seem like an early check in at 8:00 am was possible and there would be no problems yet when we arrived at the property we waited until 8:00 am when the agent arrived she mentioned the apartment wasn’t available until 3pm and check in was only available for our luggage. I’m not sure if there was a lost in translation somewhere but clearly her definition of check in was completely different than mine. Unable to give us access to the apartment that was reserved and paid for through Airbnb she offered us another unit in the same building for an extra $240 euro which was very upsetting but after being awake for over 20 hours we felt desperate because there was no way of waiting until 3:00 pm for the unit we had reserved. Well after taking a short nap and a shower we receive a call at 10:00am to notify us that the apartment was now ready. Not sure if I was scammed but it surely felt like it.