The location is amazing at a 5, but communication and amenities is at a 3.5. Due to the lack of communication after arrival, delayed check in as we couldn’t reach the host while out front for access, and the flat being set up for only 4 guests when we reserved and paid for 6 ( the 5th person had a cot with no bedding or towels, the 6th on the couch that was standard - no pull out and no bedding or towels), this made the stay uncomfortable and not worth the price. The hosts did not respond to our bedding request for guests 5/6 until the morning of check out. The complimentary wine and cheese was a nice surprise. We live in Portugal and visit Lisbon often - there are plenty of choices with better service in the same area.