My wife and I and our 2 kids, (14yr old and 12yr old) stayed at the apartment. We enjoyed our stay and would give it 4 stars. Never met the host but someone checked us in and stayed about 1 minute with us so check in could have been a little better/helpful. With regard to the location, i thought the neighborhood was a bit rowdy for families to stay, but overall we had a nice stay. Close to the time out market and walking distance to Rossio Square. Would recommend for younger couples, no children.