It's difficult to get to, as no cabs or cars could take me to the front door; they always had to drop me off at the bottom of a very steep hill. When I did find the front door and stepped inside, there were many other doors and no lighting, hand rails, or clues to which door it was (there's no apartment number or easy way to tell which door it is). The pdf that they send gives a clue, but it was still difficult to find at night. If a guest is handicapped or has trouble with balance, this could be a deal-breaker. Also, the neighbors are loud.
The space inside is very nice once I found it. Everything was clean, the bed was comfy, the views were neat, and it's decorated very cute (especially those tile floors and chandelier). Rui and Elsa were helpful and respond quickly. The space has everything you need to be comfortable, and was very safe.