Claudia was very communicative before, during, and on checkout. She was flexible on meeting us to make sure we got in OK and got a good summary of the apartment and area. She went above and beyond sending us recommendations on food and more in the area. The only issues we ran across were the construction noise happening right next door to our windows. The heavy shutters did help lessen the construction noise and honestly, we spent almost 90 percent of the time outside the apartment enjoying Lisbon. But just wanted to let others know in case they're light sleepers. Comfy beds and pillows. Enough towels for everyone and the apartment is SPACIOUS. One of the elevators liked to randomly yell at us, but we were happy with working elevators. Host left us water and some yummy cookies which was a very nice touch. Would recommend overall.