Maria was incredibly responsive and helpful with lots of tips about where to go and eat in Lisbon! She always responded to any messages quickly. Check in was very easy & simple. There were towels provided which was great.
The downside is that there is no air conditioning. The room was a bit warm and stuffy, and there is a window but it’s not very high up and there is no screen so that’s something to take in consideration / be aware of before booking!