Susana was very helpful and patient with us (due to some reason we couldn't decide about the time when we going to arrive and Susana kindly waited for us; later when we finally arrived to Lisbon, Susana explained to our very confident taxi driver how to get to the apartment). The apartment is very good, we had everything we needed. The location is great, just 2 minutes upstairs, and you are at the Miradouro Satnta Luzia, 15 minutes downstairs - and you are at Santa Apolonia. Great place to feel the spirit of Lisbon!