It’s giving flophouse. DON’T stay here or at any other Altido property. This Airbnb had it all- black mold all over the tiled shower, a shower curtain that fell during every use, and a sewage smell from the toilet. The beds were bare thin and horribly uncomfortable, and with just a top sheet and a flat pillow (filled with cotton balls), we hardly got sleep. When we requested that Altido send over extra pillows due to the deeply uncomfortable bed, they told us it would be a 50 euro service! Other then that one response, the company was terribly unresponsive- every comment was met with a robot response that it’d be forwarded to the proper department, and then I never heard back.
Aside from the disgusting bathroom, and awful beds, the house had barely been cleaned with dust and food stains all over the furniture. On top of all this, one of the bedrooms does not have an AC or a window, creating an intensely stuffy sleeping experience that is not factual to the advertisement.
Located on one of the busiest streets in Lisbon, perhaps MOST concerning was the lack of security for the building. The front door to the street was kept open at all times as there is a massage parlor on the second floor, creating a huge danger for our group. Anyone could walk in and find their way up. Don’t stay here for your health and safety.