Before arriving, my girlfriend and I were excited to stay at this well regarded stay. Rodrigo and his family were communicative and welcoming before and upon our arrival. We fully understand why this is a recognized stay, however. Because of the rainy season during this time in Lisbon, we encountered a structural problem with the stay, which prevented us from fulfilling our 2 weeks there. Rodrigo was very understanding and flexible and helped us find a solution. We hope to return to this stay in the future.