Cristina came through for me and my daughter at a moment's notice! My daughter was flying alone and the airline went on strike. All the hotels were booked and she was starting to get panicked. I quickly booked online with Cristina and told her the situation. She was extremely accommodating for us. When my daughter got on the wrong bus and ended up in a scary part of town and was getting quite emotional, Cristina and I were in touch to get my daughter in a taxi and to her place. When she finally arrived, Cristina was very gracious, emailed me immediately that she had arrived and took care of my daughter like a mother would. She made sure she had something to eat that night and in the morning and called her a taxi to get her to the airport. It warms my heart that there are other mothers out there who will look out for your child like you would for theirs.