The location is amazing for exploring Lisbon by food. Communication with Sandrine was flawless, prompt, polite and fast. You'll find the key upstairs next to the door, so checkin was super easy and smooth. There is a staircase which will not work for people who struggle with two flights of stairs. Everything was spotless clean and there is an amazing coffee shop just around the corner. Lovely place in a lively spot for going out at night. There are always people on the street so it never feels like returning into a dark deserted street, even if you come back at 2am in the morning. Loved it and would happily return.