The apartment is new and clean. It is a short walk to the Anjos, green line, Metro station. The stove top is induction. There were 2 round pots that worked on the stove so we bought an induction frying pan. The oven worked well. The TV did not work. We told Luis. He called the company, made an adjustment and the TV was working, but the next day we couldn't get it to work. When we didn't get 2 sets of keys to the apartment, Luis, Pedro's co-worker, mentioned that he would come back that day or the next, but he did not. We called Pedro, texted him and sent an e-mail, but it took 8 days before Luis came back. The second set of keys we received did not work. We should have tried the keys before Luis left. We tried calling Luis a week before we left to let him know about the TV, the keys and the door to a cabinet that had fallen off, but he did not respond until a day or two before we left. He said he was on vacation. We will not be using BmyGuest Short Term Rental-Pedro's place in the future. The place is clean, but the lack of response to our concerns was a problem.