Ana’s place was a great option for visiting Lisboa with my family (2 adults + 2 teens) . Communication, check-in and key collection were super easy. Communication, check-in and key collection were super easy. Location is in a nice neighborhood, lovely plaza next door (Praça das Flores), with a fantastic café/restaurant (Pão de Canela), and many transportation options near by. Note: the apartment shares the building with other short-term flats, and it is managed by a professional property management company, so you do not get the normal Airbnb feel (nothing wrong with that). The building noise was higher than expected, and unfortunately we had some noisy guests during our stay, coming in and out of the building, and talking in the aisle outside of our door vey late at night (2-4am). Ana’s and Paula's recommendations of the city and surroundings were excellent, muito obrigado Ana e Paula!