The communication with Filipe was very good. He explained very well how to get from the trainstation to the apartment.
From the station Portella de Sintra it is 5 minutes walking to the apartment.
When we arrived Filipe was waiting for us and made us feel right at home. he explained everything about the place and how we could check out. he even answered the questions we had about the city and storage for our luggage.
The room was very clean just like the bathroom and kitchen. It is shared with two other rooms. There is a supermarket very close by. Walking to the city center will take you about 20 minutes. But if you want you can take the train or bus.
We enjoyed our stay and would recommend it.