This is a fantastic place - right in the heart of Bairro Alto. It's super clean, super stylish and the bed is VERY comfortable. Joana and João were particularly helpful and extremely flexible. You can leave your Lonely Planet at home - as they have all the tips you'll ever need.
When I return to Lisbon (which I will), I will definitely stay here.
5 Stars all round. If it's available - book it!