Alex was extremely quick in his response time and friendly from the start. He was very helpful in organizing some excursions for our family, which took a lot of the planning stress off my shoulders! There was a bottle of wine and a bowl of oranges to great us on arrival, and Alex even provided beach towels upon prior request.
The apartment is perfectly located- this was the best part by far for our family. The neighborhood is quiet and safe, and there are several nearby cafes and a supermarket in easy walking distance. The shoreline is even closer, with multiple cute shops, a variety of great restaurants, and the shoreline hike/bike trail just a few minutes' walk away. Cascais and Guincho Beach are both an easy bike ride up or down the shoreline, and Uber rides are always hovering right around the corner. We were there for 10 days, but we easily could have stayed double that time and never run out of things to do.
The apartment was clean, tidy, bright, sunny, and had all the basics for our needs. The kitchen had everything we needed (it lacks a conventional oven, but we didn't need that). Basic hotel-style toiletries were provided in both bathrooms. The terrace is large and welcoming (with a charcoal grill), and the patio is a cozy spot to relax. There was plenty of space for our family of 4 (with 2 teens) to unwind. The apartment is on the 5th floor with easy access via lifts. The apartment occupants below are not fond of loud noises above, especially on the terrace. This was not a big issue for us.
There is a playground for young children right next to the apartment building.
Our time in Cascais was just what we needed as a rejuvenating family holiday, thanks in large part to our host. If we make it back to Cascais one day, we would stay here again.