Extremely disappointed by this accommodation. We couldn't sleep, the apartment is very noisy mainly due to the top floor residents.
The apartment has paper thin walls, every night we were waken by people leaving in the top floor apartment, early in the morning, at 6 am, in the middle of the night at 3 am while they were moving furniture and walking around.
Even the slightest details when they were using the bathroom were available from our room and trust me this not a peasant situation to find yourself.
I was under the impression that these people were leaving in the same room with us.
The description of this place is misleading, there is no silence, quiet and relaxation in this place.
Besides from this in 2 out of 5 nights of our stay, groups of young people were drinking and talking very loudly on the stairs of our entrance, we could everything they were talking and this happened after well after midnight.
Very frustrating, as I paid close to 100 euro per night and couldn't sleep.
The bathroom door needs fixing and a proper cleaning of the sink, toilet, shower. This is NOT a spotless clean bathroom. Airbnb has a cleaning fee which is quite high and in the bathroom only a light and superficial cleaning was done before our arrival.
We stayed in Portugal in several apartments and this was by far the most noisy and dirty. I complain to Quentin several times about the noise and it was a complete waste of time and energy for me. All I received was a series of PR style e-mails with apologies and in the end he charged close to 100 euro per night.
Nadia was nice as she patience waited for us, we had some trouble finding a parking place when we arrived. However her English is basic and she didn't give us recommendations or tips about Alfama as other Airbnb owners did in other places in Portugal.
Unfortunately I cannot recommended this place, its noisy, a bit dirty and very expensive for what it offers.