We arrived at the welcoming Center that is in another place, far from the apartment. We had to wait 40 minutes becouse there was only one person attending the reception (and there wasn't even a toilet nearby). Once we arrived at the apartment the electricity wasn't working and we had to call assisstance. Electricity came back 2.30h later.
Basically we lost half a day in Lisbon.
The apartment tough was exactly like in the photos, and well placed.