Sergio was great at getting back to us quickly with questions. The caretaker, Alice, seems to live on site and keeps a close eye on what goes on, which we liked. Neighborhood is a bit rough (there was a break in at a car parked directly outside), but it’s just blocks away from Martim Moniz metro station (green line). As long as you kind your business, nobody will bother you. We really liked the place! No problems dealing with Sergio again - he’s great.