Pedro and his team were incredibly responsive and friendly. The building doesn't look like much from the outside, but it is a gorgeous and high-quality remodel inside. The four of us were very comfortable and found it a quiet refuge from the activity below. The neighborhood is bustling and very convenient to the rest of Lisbon. You can catch a trolley at the top of the hill or walk down toward the water to the Time Out Market and/or catch the bus or train. I would stay here again!