The room is exactly as pictured. The bedroom was clean and mattress was clean. Linen was nice and soft.
Bathrooms were always clean!
I don't believe Moises lives there but he's always popping in to clean and change bath mats etc, ensuring guests were aware that the place is taken care of. Books/maps/thorough guides available to first time visitors.
Location was fantastic, walking distance to Rossio area. There is a really cute small restaurant nearby that has fado performances - Maria da Mouraria. Convenience stores along the street if you want to pick up some fresh fruit snacks.
I traveled alone and came back late at night - never had a safety issue. There were always people in the street - I think mostly owners of the eateries having a chat to their friends/customers so be mindful that this room does face the street and there is some noise till about 1am.
Totally recommend this place!