Susana was a great host and gave us a warm and informative welcome. Everything about the apartment exceeded our expectations and it was the perfect base for our first trip to Lisbon. We had no problems at all but felt very confident that Susana would have sorted them out if anything had arisen. She gave us very good tips about restaurants and about getting the most out of our stay. Alfama is a fascinating part of town. Everything is within reach from there yet it is a place in its own right too. The proximity of the 28 tram proved very useful, but mostly we walked to get around. The streets and alleyways nearby have some grungy aspects - the whole city does, but don't let it put you off. We found Lisbon, Alfama, the apartment....and Susana! to be thoroughly charming and would do the whole thing again like a shot.