The apartment is situated on a relatively quiet street with minimal traffic. Because of this, I was able to get decent quality of sleep at night. That being said, the communication with the host or rather “her team” was extremely frustrating and unprofessional. Every time I reported an issue like wifi outage, I was met with extreme defensiveness and condescending response. Instead of taking accountability of the reported issues and getting them fixed, the host continuously denied the problems and tried to “sweep them under the rug”. In addition, my privacy was also violated during my stay when someone intruded my apartment without my permission. I had reported this incident to the host and the issue was dismissed without any investigation. Therefore, I escalated the issue to Airbnb and it’s now being investigated.