Second Airbnb in two weeks and, alas, the second one with issues. This has put me off Airbnb for life I have to say; I have canceled subsequent bookings in Porto and Coimbra, so disillusioned am I now with the entire concept. Airbnb, however, has been very supportive in responding to my concerns. This apt is in a delightful part of idyllic Cascais, just a few short minutes from the best the town has to offer; it has real potential. Alas, whilst I the manager and her daughter (and the cutest dog) were so very nice and did their level best to sort out the big issue, it failed really to satisfy my expectations. As you walk into the apt building, it is quite dark and smells a little like a 'wet dog.' Once in the apt, we faced the issue of no air conditioning, despite it being a key requirement in a hot climate. We were only informed of the issue 7 hrs before we were due to check in and we were preparing to board our flight to Lisbon; it gave us no opportunity to find a reasonably priced alternative given this was in Cascais at the weekend. It was altogether more aggravating because they had been trying to sort the problem out since the Thursday afternoon and the engineer said no repair was possible at 8 pm on Friday night. Only when I asked for entry instructions at 10 am on Saturday morning were we told as an aside. So began a process of discussion to get a portable ac unit installed (the one cooling tow and ceiling fan already there did not suffice); this happened at 1030 pm … we were tired, hot and quite bothered by then. The manager kept telling us she needed to refer to the owner (living in New York, 5 hrs behind) which was annoying (and not my problem). The AC unit worked, but it was so noisy (akin to jet engine in an enclosed space) I did not sleep (at all). In the end, we cut the booking short and got our money back. We were told that my rent was the price of the portable ac unit but that is immaterial (given I had already paid for it). I would also point out that the bathroom smelled quite badly and the toilet will give a long flush only once only 15-20 mins. So, in sum. only 2*s ... a shame ... the ac will be fixed in due course (they said by the end of Jul 22) but the smell in the toilet needs to be looked at as well.