Terrible communication and check in and check out experiences.
On check in hosts were late. We were left waiting in the cold rain for over and hour and when asked of expected time was not given any indication.
Check out. We had organised a late check out which was confirmed by our host the night before. As we had a late flight we wanted to ensure we had some where to get changed before heading to the airport. Our hosts messaged to confirm our late check out Sunday lunchtime and we woke up to a message Monday morning saying we could no longer stay and had to be out by 10:30am leaving us no time to organise another check in and very little time to pack.
Room has a good view if standing by the window but 5 flights of stairs to climb.