We didn't see Joao, but we met Filo, she was really friendly and she explained everything that we need to know about the area. The appartment is in the centre of lisbon and we had all the public transport near to us. It had everything than we needed, it was nice and clean.Also the host left us a bottle of wine from portugal, he was really kind. But Joao didn't reply fast, the last day, we had some problems because of that.