Rui was very welcoming and helpful. Because we do not have a European cellphone, we had to communicate a lot in texts and Rui was very fast at responding and met us out in front of the location when we had trouble finding it. He arranged for us to leave our bags early in the morning. Since check in was not until 3pm, and we arrived in Lisbon at the airport at 7am, we left our bags so we did not have to walk around with them all day. He was very friendly. The home was clean, cozy, and as described in the pictures. It was very close to lots of activities. The only possible draw back to be aware of is that there is a lot of street noise. If you plan to try and go to bed early it might be problematic. However, we were so tired from our flight that it did not keep us awake at all. We loved it. It would be great for the nightlife. Also, there are no curtains over the window. We had them open to let in the cool air, but that does not keep out the morning sun or the nighttime noise. We would definitely stay there again.