We had a fantastic time in Lisbon and this apartment only added to that. Ana and Pedro went out of their way to help us from the moment we booked with them to after we had left. The flat is spotless and stylish, and perfect for 3 (we are 2 adults and a 3 year old). The table of assorted toys is a lovely touch and was found to be very exciting.
The location of the flat is just about perfect - 2 minutes walk from two of the cities best viewpoints, 5 minutes down the hill to a metro station (10 minutes back up again!!) and only a short walk to shops - there's even a lovely little gift shop directly underneath the main bedroom.
The hosts go out of their way to offer ideas and help, including for pick up from the airport, what to do when you are there, restaurant ideas and checking if we needed anything during our stay (and even after we had left Lisbon). We had forgotten how to set up the sofa bed out on our first night and both Ana and Pedro drove back to the flat to help us.
There is a file with clearly labelled G-Maps for local attractions, eateries and shops and plenty of extra useful info.
If you're a very light sleeper you might notice music from the restaurant next door, but that's the only thing, and for us it was no big deal and Ana talks with the owner to keep on top of this.
We really couldn't recommend this place enough.