Julia’s apartment is very well located, nicely decorated and with comfortable beds. We had a very positive experience with quick replies and the check-in process. Unfortunately, this was clouded by some unexpected surprises once we arrived. Two of the bedrooms are connected by a door which has no closing mechanism (the door handles are just for show), meaning that the door doesn’t actually shut. We had an unfortunate situation where two couples were in rooms with absolutely no privacy. In addition, the blinds did not work in one of the rooms. The apartment has no central heating, though small electric heaters are provided these take a while to warm up the space and the bathroom areas remain very cold. When we brought this to Julia’s attention, she was quick to respond and apologetic offering us a refund of the extra charge for our pet. In our opinion, this was insufficient as the problems we experienced were not transparently advertised on the listing. We suggested a higher refund but this was not accepted by the host. This was unfortunate as we were honest and notified the host that we would be coming with a small dog. We agreed to pay a fee for additional cleaning despite only staying for 1 night and providing our miniature dog with her own small bed. The fee is however very high (€25). While this is understandable for a large dog, given the inconveniences we experienced, we felt a higher refund would have been cordial.