This review is for communication with Jessica - she was extremely unclear/unresponsive on Airbnb with directions and ultimately I had to switch to reaching her on WhatsApp, where she was patronizing about my questions when I had not received any check in details by 5pm on the night that I was arriving.
When my flight was ultimately canceled and I could not make the trip anymore, there was no understanding shown by the hosts to discuss any partial refund for cleaning (which they would not have paid for given there was no guest staying there).