The place is right next to the castle and you could hear the sound of peacocks and I loved it. There are a lot of restaurant nearby and since there is elevators going back and forth it was easy. Luis was very good in communication. The check in was easy since they were there to receive us and gave us tips to get around in Lisbon. The arrangement of pickup and drop off to airport was very convenient. I literally messaged Luis middle of the night for an early morning change in pick up and he responded immediately and made arrangements.
The bathroom door was not closing well but other than that had no issues.