Carla is great! She met us when we arrived and helped carry our luggage up 3+ flights of stairs--yes, there are three flights, so know that when booking. Her place is really cute, with lots of nice touches--hooks for hanging stuff, nice coffee maker, lots of useful guide books left from previous guests. pretty artwork, wifi, a good working kitchen with lots of pots, etc, if you want to do some cooking. The shower head is about 7 feet up, you can really stretch your arms nicely. The area is super central --right near Rossio Square--several metros to hop on. We ate next door at Solar 31 and the food was great!! Thank you Carla!!!