We stayed for 3 nights at Sarah and Pedro’s Appartment. It is first floor, up some steps and a lovely, old, authentic building with the famous Tram 28 going right outside the door and a famous viewpoint literally steps away. We did transfers back and forth from the airport with Sarah picking us up and Pedro returning us. In both cases they kindly managed my sleeping 3 year old as these trips always coincided with her nap times! It is not worth booking a hire car if staying here, as the transfers are simple and Ubers are very reliable, we used them a lot. We did use the kitchen quite a bit and the Pingo supermarket…. It’s a steep walk uphill with added fun with a buggy but good exercise and nice walking back downhill. It’s worth noting that you do not have to go to the supermarket as there are mini markets everywhere. I only had a quick question about how to light the gas oven (it’s easy but I just did not know how!) and my questions were answered quickly. We also used the washing machine a lot and dried clothes on the heated towel rail (although you can hang them out of the kitchen window too on a pulley system!). All the radiators are electric and I had them all at full blast in January…. ever so rarely I felt a tiny bit cold but all you need to do then is close the shutters and curl up on the sofa with a blanket. The lay out of the flat was lovely, we loved the bunk beds, the bed was comfortable, the wifi and tv spot on. There are actually 2 showers- one over the bath and another in a tiny nook in a different toilet room. Quite curious but also I am sure very authentic! The bath was great for kids, I only used the shower over the bath but this was lovely and powerful. Overall, just perfect and would highly recommend staying here. Thanks ever so much.