This is a great space managed by excellent hosts. Communications with Pedro were excellent. He met us at the apartment and gave us a great understanding of the physical property - which is wonderful in and off itself and is also well located for tourists - and an overview of Lisbon with suggestions on things to do and places to eat.
There was a taxi strike occurring during our visit and arranging transport to the airport was problematic. (Uber is available and we were able to utilize them to get around during the day...but I think they may have been overwhelmed at busy airport arrival-departure times.) Pedro when above and beyond and arranged for a car service pickup for us which worked out great.
On our trip to Portugal we stayed at 3 Airbnb properties... all "superhosts." While all of our experiences were very good, this was by far the best. Highly recommended.