The room in which we stayed in for 3 nights was really satisfying. There was air-conditioning that kept as warm during the nights inside our room. However the public spaces were a bit cold. All of the 3 toilets were very clean and in good condition. We didn't use the kitchen so I have nothing to say about it. The location was perfect, close to everything but I have to warn the future guests that they will have to climb stairs or cliffs to get there (as in any space in Lisbon, because the city is not plein anyway). Overall we were really pleased with our staying and if we ever visited Lisbon again we would book the same room.