Overall, we had a wonderful stay! The location is great for exploring the city, close to metro, markets and different neighborhoods. The apartment has a great layout and was decorated tastefully. It felt really comfortable and safe for our family of 5. The balconies were wonderful and beds were firm but cozy. There was plenty of hot water/pressure. I was disappointed that the "essentials" were not provided as advertised. There were 3 rolls of toilet tissue, no soap or shampoo. Additionally, there was no broom or vacuum, which would have been nice so I could have cleaned a little during our stay. I was dissatisfied w/ the cleanliness of the apartment as there was a lot of hair in tub and bathroom floor, the rug was not vacuumed and the countertops were dirty upon our check in. There was an odd smell when we opened the kitchen window, so we left that closed for duration of stay. The biggest downside of our stay was the check in process. I had requested a cot be added to the apartment for my small child and had been detailed in my (multiple) requests and confirmation. It was not in the apartment when we arrived, which would have been fine - if the host had simply apologized and organized getting one there. Unfortunately, the host and other staff via phone gave me a difficult time saying even though I asked for the bed I never confirmed and only when I pulled up AirBnB messages on my phone did they acknowledge their mistake (this after 10 min on the phone). At that time they said they would get cot but it would be 8 euro/night, which again, I would not have objected to if this had been mentioned during the initial messages/making of reservation, but it never was. Eventually a staff person arrived with a portable baby crib- which I had specifically NOT asked for, thinking it would be too small for my toddler. At this point it was 9pm so I accepted it. Fortunately this crib was a little longer than standard US pack n play and my child and slept well in it! I was so relieved it worked out, but the whole interaction was a terrible way to arrive and left a bad taste, just really poor customer service.