The apartment is on the a first floor walk up, so not too many stairs. It was very clean, comfortable and spacious. Joana and Hugo were communicative and nice. We had an issue with a window shade and Hugo came quickly to try to resolve it. I liked being able to do laundry as well. The only thing I did not like are house rules are to turn the a/c off at 10 to prevent noise to the neighbors. However, it gets hot in the bedrooms in the summer with the a/c off and it is a very noisy area, even when the windows are closed. I had a bit of a hard time falling asleep because of this. My husband didn’t really care. Overall we loved the apartment and great suggestions provided by host. Thanks!