We had a fantastic stay in Jorge's apartment. From the beginning, communication was great with his cousin Manuel, with whom we interacted for all aspects of our trip. We planned in advance to meet Manuel at 9am at the apartment, even though we couldn't check in until 4pm. He stored our bags for us and gave us some suggestions for sightseeing while we waited. The apartment is very central and during the few hours we had free (and tired and jet lagged) we explored most of the major neighborhoods in historic Lisbon. When we were able to check in, the apartment was cozy and nicely decorated and very clean. There were lots of nice touches for visitors like wine, bread, cheese and fruits waiting for us, along with eggs, espresso, ham and cheese and milk so we didn't have to buy anything for breakfast for the duration of our stay. Checkout was a breeze. We'd highly recommend staying with Jorge and Manuel!