Manuela was really welcoming and nice. She made the check-in personal and was very friendly and helpful. She really took the time for us, answered all our questions and clearly explained a lot about the city. Check-out was also without any problems. The apartment was extremely nice and looked even better than advertised. It is very spacious, clean and has a nice view from the balcony. Location was also great; Alfama is a very interesting neighbourhood. This was a perfect airbnb, thank you Manuela!