Unfortunately, we had a terrible experience with Roberta’s apartment. We checked in a day late because our plane leaving San Francisco had two flat tires. Long story short, we arrived on the 18th rather than the 17th to find out that the apartment was not clean and Gianluca had to call someone to clean it before we could settle in. Mind you this was at 6:30 pm. Upon returning to the apartment we found that the cleaning job was terrible. There were linens left in the washing machine, the face towels were dirty, sink was not cleaned, and utensils were dirty.
The location of the apartment is amazing! Close to everything but the bed was uncomfortable and we were only left with 2 towels. Also, the bed located above the dining area did not have sheets and the mattress was dirty.
Long story short, we were shocked with the apartment granted that it was considered “superhost”. Wish I could’ve left a better review.