The hostesses were gracious and helpful, even with things not related to just the apartment. They reassured me when feeling the anxiety of traveling to a new place. The apartment was charming and immaculately clean. The view of the surrounding buildings and the castle were beautiful! Check in and out was simple. The location was in a working class neighborhood that was perfect for someone like me looking to experience real life as well as the more tourist type areas. Everything was in walking distance or a short ride away. And it was very affordable!