I booked to stay 12 nights at a cost of 462. However on my 5th night I had to return to Ireland for a family emergency. I asked at reception could my friend take my place as they were going to give a presentation in Lisbon on my behalf and I wanted to provide accommodation for them. It seemed a simple swap. They charged him €15 per night. I was absolutely distraught. They showed no compassion. I was already out money for the flight home. I even spoke with house owner and she was so rude on the phone.
That was how I left the building.
Worse still, the day before my departure I discovered a mound of ants in the kitchen area eating food that was dropped by accident. Those ants are inside the wall beside the washing machine as I watched where they went. The cleanliness of the place is not good enough. I had to wash all dishes before I used them as the were still dirty coming from cupboards.
The sanitary bins in showers is absolutely disgusting. The odour nearly made me vomit.
You have to walk through 4 rooms to get making a cup of tea as they have everything so spaced out. I might add that the bin is a full size wheelie bin in the kitchen area. How unhygenic to say the least.
The receptionist was not nice. Very pushy and abrupt. No sympathy was shown to me regarding my situation s she interrupted my friend hugging me goodbye to give him back paper work so she could go to lunch. I was so upset.
There is no air con. I had to leave my bedroom window open and because there is a tree outside I got Waverly bitten by mosquitos at night.
This is my 9th time to use air b&b, about the 4th place in Lisbon, and it was my worst nightmare.
I am sure I will get a bad review from Maria. As I said I would be including how I was treated in my review review. But plea please read all outstanding reviews that I have already. This is honest and truthful. I just don't want anyone else to have a bad experience like me.
I could go on but don't stay. I was one of 4 people staying. There are 20 rooms. That says it all.