I had a wonderful experience with João! He communicated with me immediately after I booked the apartment and coordinated our arrival with a friend who met me to give me the keys and a tour of the apartment. He followed up after I arrived to ensure everything was good and to see if I needed anything. The apartment itself was perfect. It was clean, had all the essentials (towels, hair dryer, coffee maker), and was located right next to the castle. It was easy to walk or cab it to anywhere in the city from here. Overall a great experience!