The landlord's words and deeds brought a lot of regrets to my vacation. After the appeal, it has been supported and compensated by the AIRBNB platform.
1. During the COVID-19 pandemic and the monkeypox virus pandemic, it is irresponsible for the health of customers not to replace the cleaned bedding.
2. Asked about parking questions one day in advance, but no answer. Asked about bedding and didn't respond until 3.5 hours later (after appealing AIRBNB intervention).
3. Check in at 15:00 from the landlord's request. Arrived 15 minutes early, the room was chaotic, the cleaners arrived at 15:00 and waited downstairs in the apartment until 16:15.
4. The website shows that "pets are allowed", and I have informed the landlord, but the landlord is unreasonably questioned.
5. Arbitrarily falsely accuse the guests of changing their itinerary and checking out, and soiling the bedding.
Without the most basic respect from the landlord, there is no responsibility for the health of the guests, and the whole process is lax, arrogant and unreasonable.