Ricardo and Anna are very friendly and nice people. They offered us help whenever we needed and gave us good advice eg. about local food and restaurants - we followed their advice and it's really worth visiting :) They even opened the loft in the middle of the night for us (which we were really greatful for), as we arrived in Lisboa late at night. They welcomed us with wine, fruit and cheese - I can't imagine a better start :) The loft is a tiny fairytale place, in an excellent location in Alfama, near to the metro and bus stops, not mentioning the beauty of Alfama itself. The terrace is adorable :) The loft looks as its shown on the photos. We enjoyed our stay a lot. Thank you Anna and Ricardo!!! :)