The falt is in Alfama, the old town with two minutes walking distance to the famous tram 28. The location is very good. You can also have a nice walk to the center in about 30 minutes. We didn't get to meet the host, but he provided very detailed information which was helpful. He even provided a free pick up from the station. We had a good stay in the flat. However, the flat is in fourth floor, and there is no elevator.