This is a beautiful, high quality, apartment in the heart of the old town and, in our view, a perfect location from which to explore Lisbon. We stayed there with our 2 children (10 months and 2.5 years) and Sergio and Filipa arranged a travel cot, highchair etc. for us before we arrived. They also arranged our airport transfers - although not a cheap service, we found this invaluable as the apartment is located on a very busy, fairly steep street with very limited places to stop, let alone park, a car. The driver was fantastic and took us straight to the door and helped us unload our two children, two car seats, and many bags with little fuss. The cleaner was still there when we arrived which wasn't ideal but not too much of a problem. The interior of the apartment is lovely, although not entirely toddler friendly. We just moved some of the lovely decorative items out of reach to avoid breakages! The apartment is in an old building which is fairly noisy. If you are travelling without children then this wouldn't be too much of a problem but we could often hear other people leaving and coming back. Similarly, there is a lot of street noise, including collection of glass bottles early in the morning, but this is just a side effect of staying in such a great location. Sergio and Filipa communicated well with us before and during the trip and arranged for someone to be present to greet us when we arrived. Lisbon is a fantastic city and we would love to visit it again (ideally without children this time!!) and have no hesitation in recommending this apartment.