Had a decent stay in this flat. Overall comfortable with no major complaints. The bed was comfortable and linen fresh and clean. Kitchen good.

I think the check-in and communication could have been better.
I had asked about the check-in time two days before arrival and got no answer.
I was then told I'd be informed soon. Then on the day itself I was asked if I can come in 45 mins, not ideal if you have to plan your day!
The communication often felt like auto generated replies and not really addressing the issue unless I asked a few times.
- The coffee machine didn't work because of a missing jar and so the first morning was no coffee! It was replaced in the late afternoon.
- Small requests like for laundry detergent pods had to be asked a few times
- The flat is on a steep hill which is not unusual for Lisbon but be aware of this if you plan a lot of walking. There is no elevator to the flat in case you have a disability or heavy luggage.