The room was very clean and nicer than the photos, with a lovely view looking up to one of the miradouros. The bathroom was clean and modern, great shower. The location is really great, with so many places within a short walk or the famous 28E tram just down the street which takes you through the beautiful Alfama district. There are some lively restaurants and bars a couple minutes away on foot. Helder was super helpful and responsive, he was there waiting for us at check-in and even advised us on where to get a covid test done nearby for our flight. The only downside was the first morning there was some noisy construction work going on right next door, but the second morning it was fine. Overall a great stay, I would stay here again.