Cockroaches in the bathroom ruined our vacation. Our stay at João's appartement was so far my worst experience with Airbnb. After discovering cockroaches on a nightly visit of the bathroom we tried to cancel our stay next thing in the morning. João was unresponsive and after submitting our refund request simply stopped communicating with us. The rest of the holiday we were dealing with Airbnb support.
The appartement seemed nice at first sight but with cockroaches and especially the hosts handling of the situation I would never return again.