The apartment is in a great location. Joana arranged for a taxi from the airport so we were met by Valter who also checked us in. Valter was very friendly &helpful. We used the metro for the return trip - only 10 mins walk away. Easy (& cheap) metro journey. Views from the apt were lovely & we enjoyed staying in the old town. We walked to most places during our stay.
We'd read (from other reviewers) about the stairs, but were still daunted when we first saw them-v steep-they seemed almost vertical/ like climbing a ladder! But we soon got used to them &they didn't seem so bad after the first time!!
No welcome pack although the photos suggest one. Also no tea or coffee. Some shower gel & handwash was provided & i think there may have been shampoo left by previous guests.
Joana was quick to respond to queries &very kindly let us leave our bags after the usual check out time (as our flight was in the evening & there was noone checked in for that day). We would stay at Joana's place again.