Pedro & his team are very obliging and kind.
Whenever we had a question about anything, they helped us immediately. For instance, i asked for some recommended shops and he responded very quickly.
We felt so comfortable in their appartment, it was very clean, warm & cosy.
So if you agonize about a decision if you book the chiado loft or another appartment on Airbnb, i would highly recommend to book the chiado loft ;)
by the way: the location is fantastic!!!
My tip: PARK (it's a chilly bar on a parking deck, 5 min. walking)