The check in was a real issue for us. I have asked the hosts multiple times to please provide the address (not the keys or codes to enter) so I could make advance transportation arrangements to secure a good price and availability (we were arriving from Porto to Lisbon via train and needed transportation from Lisbon train station to Cascais). In addition, I mentioned that we will not have access to phone or internet to receive the last minute details. We finally received the information 15 minutes prior to check in and it was only because our driver was able to provide us with his internet that we were able to access the text. It caused us a lot of unnecessary stress and we were left wondering if the place is even legitimate.
In addition, we were not impressed with additional charges for coffee, laundry etc. which were not indicated in the apartment description. I have never had to pay for laundry before. I have rented many Air B&Bs and I have never ever had this experience. Although the apartment lives up to the pictures, it is not well set up for guests. There are tons of nick necks covering every surface which didn't leave much room for our personal things.
All in all, it's a lovely apartment, but the check in stress would not make it worth while to rent it again. Also, for people who are not in good shape it's quite a distance from the downtown and the beaches. Therefore I would not recommend the place to my friends.