Vera was a wonderful host. She was there to welcome us and arranged for our luggage to be brought up since we were seniors and the apartment has steeped stairs. That was very helpful! She gave us good suggestions for less touristy spots. The location in Alfama was excellent and easy access to transportation, good restaurants and shops. It was quiet at night. The apartment was very comfortable except for the steep stairs. Not recommended for those with very young children. However we will still highly recommend this place to our friends and others.