Unfortunately our stay at this apartment did not meet expectations, I will not recommend this host and their seemingly 100s of apartments around Lisbon. It seems to be a hit and miss situation. This is the first ever negative review I’ve ever written on AirBB.
The images used are inaccurate - we feel that the apartment is misrepresented on the listing. The backyard is a disgrace, the interior is also deteriorated.
When asking for assistance one is met with “thank you - your request has been sent to the relevant department” with a response 2 days later; I thought this was an AirBB.!? ALTIDO stopped responding after my second message and sent someone to clean the place, which made no sense. I requested a rate reduction for the stay, but ALTIDO did not respond to AirBBs requests and was unwilling to assist according to AirBB.
I will post accurate pictures of the apartment on Google under the listing for ALTIDO | Lisbon.