We did not meet Roberta in person since she was out of town, but had a very warm welcome of her friend Susana. The appartment is beautiful, cosy and clean. The neighbourhood is charming and perfect situated to easily discover beautiful Lissabon. You live in the center of where everything is going on in Alfama inkl. the nigthlive with fadomusik and bars, but still it is very quite in the appartment, so you can sleep without disturbance. So it was the perfect place to stay for us and we really enjoyed it.
You should be aware of that it would not be good staying in this appartment (and Alfama in general) if you have mobility issues, since there are a lot of stairs in the area and the appartment is on the 2. floor with very high steps to climb.