I had an EXCELLENT stay at the Santos family's apartment. I've stayed in many AirBnB apartments and while each one has been perfectly great, the Santos family truly went above and beyond. First, they were incredibly flexible with mt arrival, met me and were VERY easy to contact constantly by text. Secondly, they left me with maps, recommendations, gave a personal tour, left port and pastries... Thirdly, when we found out that the washing machine wasn't working because of construction upstairs, they went out of their way to come back to town (they live outside of Lisbon) to take me and pay for me to use a very nice laundromat. Fourth, they made sure to say good bye to me before I left and let me know I could check out as late as needed. The apartment was very pleasant - do note that there aren't any windows facing outside for natural light or a view. They had left coffee and condiments in the kitchen for me. The space was clean and comfortable.