Great place, if you don't mind walking up the hill. The neighbourhood of Alfama is lovley, but with many steep streets and stairs. Be aware, if you are not fit! The tram 28 is always overcrowded, better take bus 737 or walk. The apartment is fully equipped and it's great to have 4 beds! Everything is very clean and Elsa and Rui are helpful by mail. The pick-up service at the airport is nice, even if we still had to carry the suitcase up the hill. What we missed were more pesonalized suggestions and a "welcome"-book or folder with maps and other hints what to do, where to go and what to avoid. And the changing temperature of the shower is a bit annoying, but we handled it ;-)
But that are only minor complaints - the overall-experience was great and we would recommend the place to our friends.
Be sure to have dinner at O Vinhaça, Rua do Salvador 53. The Octopus is lovely!