Our stay was fantastic, from the booking process to arriving at the apartment Ana was warm, accommodating and friendly. The level of communication was excellent before arriving and throughout our stay. The apartment was clean and tidy and exactly like the pictures show. Ana's father met up with us at the apartment at 1am after our flight delay. We found everything we needed in short distance of the apartment including a fantastic little supermarket opposite the apartment with everything a family of 2 adults and 2 children could need. I asked Ana if we could check out 4 hours later than the agreed time and Ana was happy to do this for us. A fantastic host in a beautiful location we loved our Lisbon trip and will be back again to Ana's apartment for sure.