We had a great stay! Great location, just a 10-min walk into Alfama and to one of the best viewpoints overlooking the city. My company changed our flights last minute and Rms was very flexible in refunding the final night for us, which we appreciated a lot. The fridge was stocked with beverages and face masks were provided as well - these small things make a huge difference. Communication was easy and quick. I would highly recommend to stay here :)