Communication with Nuno was very good and friendly. I always felt like I'm talking with a friend. Before we arrived, we received a list of recommendations and great tips for what to see and where to go in Lisbon and the area. Nuno's mother was waiting for us at the gate of the parking (so we didn't have to go up to the main entrance) and showed us the apartment explaining everything we need to know. She was warm an friendly. The apartment is spacious, spotlessly clean and has everything you need. Nuno left us a nice bottle of wine, juice and water. There were lots of maps and guidebooks.
The location is perfect: near all forms of public transport (tram 28, 12 metro and busses), supermarket, shops and restaurants as well as a nice Christmas market and within waking distance to many attractions.
The apartment, Nuno and his mother were all extremely pleasant and we felt like at home away from home. Very highly recommended!