Our hosts were absolutely wonderful! Ricardo and Katy do not live there, but we're very prompt about communicating, and super flexible and accommodating. Our Lisbon hosts, Maria and Iola, were also fantastic. They gave us all sorts of tips on what to do, what Fado places to check, and offered to book restaurants and even call taxis for us! The apartment itself is lovely and well equipped. Only a couple of small minuses are that the bedrooms are rather small and dark, and on Fridays and Saturdays the street where the bedrooms are gets quite noisy.