My husband and I only needed a place for one night, we were so thankful to find Bairro Alto Suites, since most locations were requiring a minimum 2 night stay. I was also having trouble on the Air bnb App, but the front desk was quick to respond and helped me navigate the reservation. Once we arrived, we were greeted very quickly by Joao who was a great host. He show2d us how to manage the security door as well as entering our own room pin number. He also provided us with directions in case we forgot how to maneuver anything. The room was sparkling clean and felt fresh. The room appeared new and modern. The television worked great after a long day of walking. There were many English speaking options to watch. The heating system worked well on a cold night we were there. They provided towels, soap, shower caps, lotions and toilet paper. The location is within walking distance to many areas, but be sure you can handle hills. This location is at the top of hills, but I did see a bus so I'm sure you can use the bus to get around too without worrying about the hills. There was a lot of partying going on that Friday night when we stayed, you can hear the street noise and passersby...so we warned. There are many food options in the area too, some less expensive than the city center area. The Wifi was fast and worked great. Overall we enjoyed our experience in this location.