Teresa's home is thoughtfully decorated and it is close to metro but still a 25 min commute to the city centre. The breakfast that is included is thoughtful but it is just a small pastry before you leave in the morning.
The apartment is a bit small so you will interact quite closely with Teresa. There was an incredible problem with the keys to this apartment. Neither the key to the building or the key to the apartment were functioning - especially the key to the building. This meant that both nights we were locked out of the of building and had to spend upwards of 1 hour to get the door open. This is unacceptable.
Our experience with Tereasa was not good either. We arrived by plane to Lisbon and had experienced some delays that we anticipated would make us late for our check-in time. We communicated very openly with Tereasa the entire time so that she understood. When we arrived at the apartment, Tereasa was very rude and the check-in process was very short. The next evening we had trouble to getting into the apartment because the lock was broken. Thankfully, Tereasa let us in but she rolled her eyes as she opneed the door and then quickly returned to her room.
We were a bit shocked to have such a bad experience with Tereasa, because, after reading her reviews when we booked, we were anticipating a great stay.
We ended up leaving Tereasa's apartment to stay at another airbnb in the city. We had no problem finding another apartment that was much better value.