The neighborhood was awesome - you can walk the windy Alfama streets to the best restaurants. Public transit is easily accessible to the rest of the city. The bed was super comfortable, the bathroom modern, and the rooftop had gorgeous views. However, check-in was late, the outside door scanner stopped working, and water was shut off for several hours. We appreciated Bruno’s responsiveness in fixing these issues, but these are basic necessities. It was disappointing to see how many things went wrong in a short visit.