This place and the service level of the hosts exceeded our expectations in so many ways! The level of service was exceptional. They provided an amazing written guide for everything we could want an need (e.g. restaurants, sites, transportation, etc.). They were able to accommodate an early arrival and were very communicative, kind and helpful. The place itself is in a prime location in Alfama, near restaurants, sites, bars, transportation, etc. The apartment was clean, quiet, had a full kitchen with everything we needed, great bedding, towels, etc. Even the shower pressure was awesome. The combination washer/dryer was great too! The apartment had two great TVs, excellent Wifi (we worked from there for over a week) and felt very safe and comfortable. Really a wonderful place and highly recommend the place and the excellent hosts!!