Pedro waited for us at the flat even though our flight was delayed... The flat was as pictured and described and was great! Pedro provide us with a list of restaurants and attractions to go to, directed us to the supermarket at the end of the street and told us about the local amenities, Chiado shopping etc. There is a great little bakery 2 doors down from which to buy your morning pastries (dangerous! :-)...) and a shop next door for wine and liquor and any other amenities you may run out of. The kitchen is more than adequate and the TV has a choice of many english channels. Although it can get busy/noisy particularly on the weekends, as previous reviews have mentioned, once the bedroom door is closed, it is quiet. One of the attractions for us was that it was on the main floor, which meant no lugging of suitcases up stairs! We would not hesitate in recommending this flat to anyone!