Really wanted to like this place but it was difficult. We arrived for 2:56 pm and the room was dirty. We actually entered the apartment with the cleaning lady and the place was filthy (as expected if someone else was likely staying there). She told us she had cleaned a couple of apartments that day and was busy. I understand this but they should still plan for check in because of this we missed our excursion and we waited over an hr for her to clean just the bathroom so we could use it. When we contacted the host, he told us to leave our bags there and go which is ironic because the listing says they aren’t responsible for lost items so how could we be expected to leave our luggage in an open apartment that is being cleaned. This place is up hills in Lisbon which is expected so just be sure that’s you’re okay wheeling your luggage up a hill. The apartment couch was super dirty as well. I dont recommend staying in this place if you expect heating or cooling. We stayed here when the temperatures in Lisbon would drop to 4/5 C at night. There was no heating and no hot water at all. It was so bad we were shaking in the middle of the night because we were freezing and did not sleep at all! We couldn't shower and could barely brush our teeth because the water was freezing as well. We contacted the host and he suggested using the portable heater which we tried but it did not do anything and the other one was broke. Our sleep was so terrible this night we had to contact Airbnb and request a move to another location. As such, our stay was cut short.