Hosts
* Awesome response time if you have a question about the place or if something needs replacement (on the first day of the year, they fixed 2 things we requested withing a few hours. I really didn't expect that!:)
* Clear, timely, and proactive communications.
* Hassle-free check in, even if they have to check you in 1.5 hour before New Years!
Location and apartment
Pros
* The apartment is located in the old town area in Lisbon. The location is awesome. You have cool/hip shops in walking distance (if you like walking), nice restaurants close by, etc. The view from the apartment, or when you walk out is great.
* Easy access with Uber/Cab, and close to public transport.
* Interiors are renovated, so although the building itself is old, you won't feel it when you're inside.
* Living in an old house such as this one can be an experience on its own. We really enjoyed it. :)
* Well maintained apartment, very clean
Cons
Minor cons, depending on your pickiness. :)
* The kitchen can have more appliances, especially better pots/pans. Minor thing for us, but something to consider.
* The street to the south of the apartment is a bit loud at some points during the night. If you absolutely have to have the windows open to sleep and are sensitive to noise, you will have a problem there. We kept the windows closed (they are double-layered) and didn't have an issue though.
* The ceilings are low and there are quite a few barriers for your head if you're tall.
* There are 3-4 floors that you have to walk up (and take your suitcase with you). There are no elevators. We didn't mind this, but this can be an issue for some people.
Overall, this is a great apartment that I'd happily go back to if I go back to Lisbon. The location and charm of the place is really great. :)