++Recommended. Location unbeatable: great Chiado spot making it easy to go up, across or down the hill. Just blocks from tons of restaurants (or a nice one across the street), fado, lots of shopping. Short walk up the hill for panoramic views, the botanic gardens and the (charmingly odd) natural history museum; short walk down the hill to the waterside, with its pleasant walking/running path.
Raquel's a pleasant, responsive, helpful communicator, on top of things with guidance and suggestions. We were met at the apartment for check-in; couldn't have been easier. Note: many variations of the street name in Lisbon - give a cabby the address written on paper to keep referring to.
Apartment is clean and very spacious. Terraces are interior (no external views), and add a lot of light (we didn't use, as winter visit). Bedroom is separated by a corridor from the front living/kitchen area, which is great to allow noise on one end and dead silence in the bed. All amenities as expected