In our six years staying and hosting on airbnb this is by far our worst experience with hosts. The apartment itself is fine if somewhat noisy and far from the town.
However, we had trouble from the outset when the address on the confirmation was incorrect - this caused a lot of difficulties with the taxi with a driver who didn't speak English as we were only told the address was not correct after we'd gotten in the taxi and put the address into GPS. We noticed that the hosts subsequently changed the address despite telling us they'd never had trouble before. Upon arrival Alfonso was not at all friendly - presumably because of the issues around the address/arrival. We were also given the wrong code for the pool which meant we couldn't use it when we got up on our first morning and had to wait to hear from them with the correct code.
We left our bike key in the apartment upon checkout, which we realise is annoying for a host but we knew someone was coming to clean that day as they'd new guests arriving so we sent a message asking when that would be and waited by the pool to hear back. The host was extremely hostile about us waiting at the pool after checkout which we found really unreasonable - we couldn't leave without returning our rental bikes and otherwise would have just had to sit outside the building until we heard back from them which was over 2 hours later.
While we were staying at the apartment, a pool chair broke while Rachel was sitting in it. She is 5 months pregnant so wasn't drunk or being irresponsible, it just snapped as she was sitting in it as it was not an expensive chair and presumably had been used by lots of guests over the summer. She could have easily hurt myself on the hard tiles by the pool. We messaged the hosts to let them know it had broken and never heard back from them about it. When we were leaving they demanded 20 euros for the chair and said we had said we'd pay for it, which wasn't true. We didn't agree to pay this and they subsequently submitted a request through airbnb but this time for 30 euros. We rejected this request also. We host regularly on airbnb and shoulder the costs of items damaged accidentally or because of wear and tear (especially cheap items to begin with) - this is a cost of running a business like this. Alfonso got extremely agitated in person when we explained that we didn't think we should have to pay - we ultimately had to just walk away because he was being so unreasonable.
We don't recommend these hosts and would definitely not stay with them again. A very disappointing experience.