Juan was very organized - from the welcome (where he made sure we knew what number to call) to our departure (where he kindly called us a taxi). He also went above and beyond for us when we had a medical emergency and was obviously kind enough to always check in with us to make sure we were ok. The apt has a great location in the Alfama - minutes from the castle with a FANTASTIC view of Lisbon, with a grocery store nearby and a famous viewpoint 2 minutes away. Walking to the Bairro Alto was a little bit of a stretch given that we had to walk down to Baxia and then up again, but all in all you can take a bus down to Praça de Figuiera where there are lots of buses and trains to catch. Internet reception is usually better in the bedroom but worked just fine downstairs too. The place was well equipped with a kitchen (which had a microwave, fridge, cutting board etc if you want to cook), hairdryer, iron etc so you have all you need for the week. It is a little dark at night given that the neighborhood is residential but if you walk in pairs it's not an issue at all. Great workout for the legs if you live here :) All in all, Juan is a great host and he lives just upstairs so that's a huge plus if you have questions during your stay. Very happy we picked this place!!