We had a great time here. We arrived around noon on the day of check in and Miguel stored our bags for us and gave us some suggestions on where to go while the apartment was being cleaned. He contacted us once everything was ready to go, and he had already taken our bags to the room (up about 4 flights of stairs). He also provided us with some bread, cheese, wine, and beer along with a few other items. This was a great perk. Finally, he listened to where we wanted to go and pointed out where we could catch the trains, etc. at for what we wanted to do. He even offered to make some dining reservations for us if we had wanted. I would definitely recommend staying here to others!