Upon check-in we were informed by the host that the lock of the main building is slightly difficult to operate. The first day when we went out, we struggled to open the door but managed after several attempts, but the second day when we got back home, around 8:30pm, the main building lock wouldn’t open. After trying several times, the key broke. I called the host but he refused to help, and said he would only come the next morning and show us how to open it. He asked us to use the second key set. Since the second key was with my friend, who would only return later at night, we decided to head out for dinner. When my friend got home at 11:30pm, she couldn’t open the door after trying for nearly 2 hours, after which the second key had also bent. We tried calling the host multiple times, who didn’t answer. We then called the second number provided and after 2 or 3 phone calls, he finally answered and tried to guide us on how to open the door. The door yet did not open! 6 girls stranded in the rain in the middle of the night tried multiple times over a span of 2 hours and could not manage to open the door. The host asked us to ring the neighbours apartments to open the door, which we did but even the neighbours wouldn’t answer because it was 1:30am. Finally at 2:30am, we decided to try calling the neighbours one last time, and one house finally agreed to let us into the building. The next day, the host was absolutely unapologetic about the incident. When I asked him to show us how to open the door, it took him about 5 attempts to get it right. Had this been shown to us on the first day, we wouldn’t have been stranded. Apart from this, the bathroom lock would get stuck often, the basin was clogging, the WiFi was slow. The house was nice, spacious and clean but wouldn’t recommend to anyone in the future.