The room needs a lot of upgrades not just beautiful pictures on the account. We’ve missed the main event we came for to Lisbon just because we couldn’t get inside the room to get our tickets from our luggage. The lock was totally broken and we weren’t informed about it. The host wasn’t there to meet us and show the place. It was just envelope left for us with the key. The shower didn’t work. The gas in a kitchen while cooking smelled really bad and we assumed it was dangerous to use it. It’s extremely disappointing. There were no communication with the host before I called to airbnb ask for help.