On the day of the check-in, Hugo met my girlfriend and me halfway up the stairs to his door and helped us carry our bags up to the studio! We arrived at 10:00 pm which was no problem for him, that was great.
He very kindly gave us a small introduction to the studio, telling us that everything we found was free to use, explained the wifi and the garbage system, and asked if he could aid us in any other way.

Over the next few days, we had many questions regarding Lisbon and asked Hugo for personal tips to this and that. He ALWAYS answered and was very communicative.

Also, the location of the studio is amazing. A few steps down the stairs and one finds himself in the center of the Alfama District. We spent four nights and never had any complaints! We would very strongly recommend Hugo's studio to anyone and everyone!! Thank you Hugo for making our first time in Lisbon truly wonderful!