The apartment is clean, spacious (except a little bit small second bathroom), fully equipped, safe, and in one of the best location of Lisbon. However, the host and his assistant are very nice and went out to help us the best they could. I got sick on the day I arrived at Lisbon and my sickness turned worse each day. I was laying in bed the whole third day so my wife texted the host getting a doctor for me. Lourenco and Renan replied immediately and asked details about my sickness and recommended I should go to an ER at a hospital immediately. Renan drove to the apartment half hour later at night and drove me to the nearest hospital. I got admitted and treated that night. He stayed with us until all hospital administrative works completed and asked us not hesitating to call him if we need anything else. Lourenco and Renan, thank you very much.