Carlota was very approachable and helpful from prior booking till leaving the apartment. She accommodated our requirements with our baby and we had a lovely stay. The apartment is as pictured and although on a noisy junction you are in Lisbon and the atmosphere was good. The bedrooms are further from the road so less noise (nothing disturbed our 10 month old). Overall experience really good and location gave great combination between feeling like a local having coffee in cafe downstairs and accessing central Lisbon and all the attractions.