Our experience at this property was mixed which is why we rated it 3 stars. As context for this review, we have stayed at Airbnb's throughout the world as well as using other rental agencies and services. As a part of ouir recent three week trip abroad we stayed at two other properties at a similar cost per night, so we believe we have good points of comparisons as to what to expect from a quality and value perspective. The property is mostly as advertised and the photos are by and large accurate, however, it is the things that are missing from the photos and description which might cause fellow travellers a pause when considering this property. The owner has multiple properties (we believe more than 30) so this is more of a business than an actual owner renting their place, which as some good points and not so good aspects. Below we attempt to capture the pros and cons so others can make an informed decision. PROS Location: The location is excellent. It is in a highly desirable neighborhood near one of the best parks in the city (Principe Real). It is also a short walk to the botanical gardens. It is a quick (but hilly) walk into the more touristy parts of town, while gratefully still being removed from most of the hustle and bustle. There are plenty of places to eat and have a drink. Some of the city's best restaurants are located within easy walking distance. Communication: Joana was easy to communicate with throughout the entire process. She quicky returned texts and emails (in English - thanks Joana). Accomodations: The apartment has excellent sunlight, a terrific balcony and top of the line appliances including a washer and dryer and nice TV. There are two full baths. It is an older building which lends to its charm with hardwood floors, etc. She has decorated it very tastefully. CONS Location: The apartment is on a very small street for which most taxis, Uber, etc. had difficulty finding (no big deal). While quiet during most days and nights, on weekends between 2 a.m. and 5 a.m. you hear a lot of noisy folks returing from their partying. You must walk up a flight of stairs which was not a problem for us, however, if you have mobility issues, this is probably not the best place for you. Also, some of the surrounding area is abandoned properties. If you sit on the balcony and look out at the vista the scenery could not be more beautiful, the bridge, rooftops, Cristo Rei statue, blooming trees . . . unfortunately if you look down or sideways you see bags full of garbage, emply beer bottles, cranes, litter and disrepair. This is clearly not Joana's fault, but it is fair that you are aware of it beforehand. Groceries and Provisions: The supermarkets are a schlep from here, but there are many smaller mercados nearby. We recommend the one at 198 Rua De Rosa a few very quick blocks away as we found the prices, service and selection the best. Some of the others charged considerably more for the same items and some seemed to adjust the price when they see you are from out of town. We found the owners very honest and helpful. When compared with the other properties we stayed in, the provisions left in the apartment were very lean so plan on stocking up. Accomodations: The furniture was not very comfortable. The apartment is all Ikea for good or bad. Cleanliness: We had some issues with the cleanliness overall and again when compared to the other two spotless properties we stayed in. Joana addressed these issues immediately by sending a cleaning crew into the property and refunding us one night's rent. We found the bathroom floors suspect and ended up buying some floor mats at the Lidl market to put on each bathroom floor. Odor: The apartment smells like an open sewer. There is no nice way to describe this. Upon reading up on this, it is apparently a problem in many areas of Lisbon, however, we did not experience it anywhere else, in any store, restaurant, bathroom, etc. There is simply a problem with the plumbing odor. While it comes and goes (and you get somewhat used to it) when you first walk into the apartment after returning from the fresh air - whoa, you definitely notice it. We suspect there is nothing that can be done about it, but also feel you should be aware of it. Insects: So, to try to offset the odor, there are french doors leading to the balcony and to two of the bedrooms which are awesome. They let in the beautiful Lisbon sunshine and air. Unfortunately, as we were told upon check in, you may want to keep them closed because of the flies. This was accurate as there were a great many flies that would come into the apartment if you kept the doors or windows open. We think the flies which were most prevalent near the balcony are both attracted by the garbage lying around below the balcony and by the sewage odor. Rules: Compared to the other properties there are very strict rules and charges for many items. Even though we were only two people and stayed in a three bedroom apartment that could easily accomodate six guests, we were given two sets of towles. When my wife requested additional towels we were refused them. We paid full price, so having an extra set of towels or two should not have been a problem. We ended up buying some extra towels. Joana was kind enough to waive an early check-in fee of 30 Euros (we arrived around noon, so nothing ridiculous like midnight, 2 a.m. or 6 a.m.). However, the person who was to meet us was not there causing us to stand in a very small street with our luggage and communicate via cell phone with her team...