Ana's apartment is a true gem and located in the heart of the Alfama. Check-in was perfectly executed and João, Ana's assistant, even set us up with a private transfer service from the airport to the apartment. With 3 bedrooms and 2 1/2 baths (note that 1 bathroom has a stand-up shower, while the other has only a tub) we were very comfortable as a family of 5. The kitchen is pretty well stocked and all appliances seemed very new. The living area is very comfortable and the outdoor terrace was roomy and had great views of the river. Wi-fi worked well, and the beds were very comfortable. Location was perfect for us as it's only minutes walk to the Castle, Sé, Monastery, Praça do Comercio and many restaurants and mini markets. Check out was a breeze and they were kind enough to let us stay 2 hours past checkout time as we had a late flight. Totally recommend Ana's apartment!!!