Very modern, very clean, very comfortable place to stay for 10 days around Christmas time. It was nice and warm (multiple heaters), close to the train station and easy to find, especially for accommodation in Alfama, a neighborhood full of confusing alleys and steep stairs. Taxi was 13 Euros from airport and going back via metro was cheap and easy. There's a grocery at the train station (5 min walk) and multiple restaurants around (including As Ladras, nice bistro just a few steps away on the same street). There were a few negatives though - I called as soon as I got to the flat and Susana's colleague showed up 40 mins later. Not great sitting out on a dark street with luggage after a long journey. He did give an excellent list of recommendations around Lisbon though. The flat is relatively quiet but the building is old and the downstairs door can be tricky to unlock (turn right and hope for the best, sometimes it was faster for a neighbour to leave the building, incidentally). Also, as another reviews noted, the bathroom toilet smells, possibly because of old pipes. The kitchen is very small but has an oven, pans, microwave, coffee maker, electric kettle, fridge and freezer, but it's missing some useful supplies (eg cooking oil, detergent, oven mitts, paper towels). But overall it's a great place to stay - convenient, comfortable, and kitchen was very useful during the holidays when lots of restaurants were closed.