Hugo is a very nice person, helpful and reserved.
Right in the heart of Bairro Alto but on a quiet street, the room in the back of the flat is sunny, has a great view and a comfy bed. Great value for money!
Two small drawbacks though: Internet did not work well in the bedroom (better in the kitchen) and if you have heavy luggage be aware that the flat is on the 2nd floor (no elevator) and the Bairro Alto in general has quite a few steep and cobbled streets.