My review would have been different and i would ignore some of the stuff if the incident during check out did not happen…
About the flat : it is ok, however bedrooms are small and if u put your suitcases there almost there is not place to move. Only one set of towels is provided per person, which is not enough , considering that apartment is listed as washer and dryer flat, however, it is 2 in 1, instructions are not in English and to wash and dry 2 towels takes 3:30-4 hours, as well as clothing
About the location: i have to say we did not like it! Nothing decent can be found within 1 mile, residential area where absolute no cafes, restaurants or anything is going on, also very noisy at nights.
You can here every step of the neighbors upstairs.
Cleanliness: hmmmmm…. Overall it is clean, but inside the kitchen cabinets and most of the kitchen stuff you have to wash before using
Now about the incident: Our flight was canceled the night before but we were able to get a flight later that day. So we had 1&1/2 time free, so we decides to eat breakfast, so 11:21 am i contacted the host to ask if we can leave at 1, she replied that the cleaning lady is on her way, after she said she will ask her to come at one many texts back and forth… i was so surprised that even when i asked her to leave my suitcase next to the door and i would pick up at one, even that was a problem!!!!!! After she sends a message that it was me that was trying to to modifications and it was last minute!!!! We spent over 30-40 min texting and our all morning was spoiled that a simple favor of leaving a suitcase can be turn into a 40 min conversation and big deal!!!!! Personally i think as a host they must be ready for such favors and accommodate people and just be nice!!!! I can not understand and never will when everything becomes a business and human aspect is pushed aside!!!! We left with very much negative feelings!