Isabel was an extremely welcoming and helpful host - nothing was too much trouble. The apartment was lovely and wonderfully located in the Alfama district. It was on the 28 tram route which is perfect for getting around Lisbon, but we walked everywhere as we were so close to all the sights. Although convenient during the day, the tram is noisy at night when you are trying to sleep. It does stop at some point but starts again before 6am. A couple of things to note if you want to cook - there is no oven and the apartment is not equipped with basic supplies like salt, pepper, olive oil etc.