Ana's apartment is in a wonderful location in the Bairro Alto/Principe Real area. The apartment itself is on a pretty quiet street but it is very close to a main street with plenty of restaurants and shops. "Downtown" is only a 10-15min walk away. Having a queen sized bed was really nice (which was kind of hard to find in other Lisbon airbnbs) and the AC in the bedroom made things very comfortable. The kitchen was fully stocked with dishware and cooking equipment, and there was even a washing machine we could use, which came in very handy for our week-long stay. Checking in and out was very easy and the place felt very secure -- it uses a passcode and a lockbox system. Ana was very communicative and responsive. This was my first airbnb, and she made the whole process very simple. When we ran out of laundry detergent and garbage bags, she made sure to leave some by the door the very next day. And it was so nice to find a complimentary bottle of wine on the dining table when we arrived. Thank you so much for everything!