Unfortunately, the apartment we booked was not available due to an unexpected plumbing problem. But Mario took care of us by offering two other apartments that turned out to be wonderful! We got to visit a part of Lisbon that we might otherwise have skipped, and enjoyed the experience very much. Both apartments were excellent, with every detail we’d hope to find. Mario knows the city and is able to offer suggestions to make your stay positive. He was responsive and helpful, even letting me use his phone to solve a problem when mine wouldn’t work. Thank you, Mario!