When we arrived the host waited for us and introduced us to the apartment. The apartment was really nice and clean, we also got basic travel information and flyers about Lisboa. The location was central in Bairro Alto,around the corner we had lots of bars - which was perfect for us, because we wanted to experience the portuguese nightlife. We had towels and soap for the bathroom. Oil, salt and such things in the kitchen. The supermarket wasn't far away and we were able to reach the subway, bus or train easily. Once we had a problem with the door, because we couldn't open it - so I called our host and she was there in less than 15 Minutes and helped us to solve the problem. After 1 hour everything was fixed. She was really helpful and really friendly!
I would really recommend the apartment to people who aren't bothered by the portuguese nightlife and want to be a part of it.