Nicholas and Mafalda made what could have been a disastrous situation a wonderful success. There were two of us who were planning to stay at the property, but the one of us who booked it was unable to travel to Lisbon due to a last minute emergency. We contacted Mafalda and Nicholas the day before arrival and they still were able to get in touch with the one of us that was staying in the property and meet him at the property to check him in without any complications. Nicholas took the time show on a map of the city where to go in Lisbon, what to do, and how to get around. The property itself is a knockout and located nearby many of the amazing locations to visit in Lisbon. An I ncredibly stylish, sophisticated, and comfortable place to stay in Lisbon. A totally fantastic experience.