We really enjoyed our stay at Loft Chiado. It's in a great area of the city with many bars and restaurants very close by. Pedro was extremely organised and was great with communicating. He also provided detailed lists of places to check out in the city and directions on how to use appliances in the house. It's also worth noting this was the only place in europe we stayed that provided little household basics such as coffee pods, salt, pepper, washing powder etc which comes very handy when travelling. Overall a great stay.