The apartment is completely wonderful & exactly as described. Due to a delayed flight we arrived after 11:00 pm and found Ema's colleague waiting for us by the parking garage. Joao greeted us warmly, helped us get the car into the car park elevator and then explained everything to us. Every thing was easy and check out just the same. The place was sparkling clean and bright, well equipped, beds comfy and location top notch! Also, communications prior to arrival and during our stay were very quick and easy. I am impressed by the professionalism and entrepreneurship of this young company (which seems to be the face of the new Portugal - and they do their city and country very proud)! We cannot recommend this apartment highly enough.