Andre was ok but the direction lead you to a different Marina. If you have laugage and tired from traveling it can be tiresome dragging your stuff down the street and then down the long dock. I thought it would have been nice if Andre offered to help my wife with her bag but that is not required . After being robbed in town for our phone and communication Andre didn't even offer to call us a taxi in the pouring rain . He just said really sorry , here's the number for a taxi , leave the keys in the boat . With no phone ?? Nice touch