Walter was very curt and condescending in the way he spoke to us on our arrival. He barked instructions to us without allowing us to speak, speaking over us at times.
The apartment on the other hand is very beautiful with an excellent view over Alfama and the river. Walter is a meticulous host and provides a lot of appliances and amenities to make your stay comfortable such as maps, brochures, washing machine (no detergent), well equipped kitchen, etc.