Flat was very clean, renovated and including all the basic things needed, plus, a fridge in the room and use of washing machine allowed (this 2 things extremely appreciated), cleaning team is very nice and always smiling, and this is not to take for granted! We met a lot of grumpy cleaners in our travels, that were letting us feeling uncomfortable in the common spaces. Flavio offers an excellent communication with the guests, is kind and respectful.