We arrived in Lisbon late after a long drive in the rain. Paulo was waiting for us and directed us to our secure parking spot and got us checked in. He even helped carry our bags up the stairs...He gave us great advice on what to make sure saw during our short stay. He was always very quick to respond and very easy to communicate with. The house was perfect for the 4 of us. My husband and I took the upstairs room, giving our boys privacy with their own bath downstairs. There were nice views across the rooftops since we were on the top floor. It was a very short walk to Tram 28 and great restaurants. I would recommend staying here for your trip to Lisbon!