We had a great stay at Raquel's apartment. Good communication before and easy checkin. The apartment is very well located being 5 mins from the Baixa/Chiado metro and Piazza Commercio and 2 mins to the 28 tram stop. It's a full sized apartment with a real kitchen (full sized fridge, coffee machine, microwave, washing machine) with lots of plates, glasses and cutlery. Lots of condiments for self caterers. Lounge area has satellite tv!! Bonus. Raquel left a few goodies which we appreciated. Good size bathroom and bedroom. We enjoyed a drink on the small balcony and liked watching the world go by below. We weren't bothered by the passing noise - it's a small price for the location although ear plugs were useful for sleeping. No noise at all from the other apartments. There are 72 steps but we knew this in advance and it didn't affect us. A great stay.