Ana and Joao were extremely helpful. The location of the apartment could not have been better. An easy first meal after check in is downstairs at Gosta do Castelo. Excellent food and beverages with a friendly staff. Joao gave us a brief intro to the neighborhood including the VERY important location of the elevator and supermercado! We were 6 females on vacation and felt safe throughout the city. After touring other areas we were so happy we staying in this historic neighbor.