Mario was extremely helpful from the start. We arrived very late at Lisbon airport but she was waiting for us with the keys and guided us to the taxi she'd organised to take us to the appartment. The flat was perfect for our needs in a great location and just as described. The bed was really comfortable and we had plenty of storage. We didn't really use the kitchen as we wanted to experience the local food. It was an easy walk to the station to get into Lisbon when we wanted. We would highly recommend the flat and hope to return when it's summer.