Hugo's mum met us at the apartment when we arrived, we where a bit early to check in but was able to leave our luggage in the apartment. Hugo's mum was lovely and very helpful and welcoming.
The apartment was great, very comfortable and clean and had all the necessary amenities (toilet paper, soaps, fresh towels, kitchenware) and even a coffee machine (which is a plus for coffee drinkers)!! Supermarket near by so great for us to pick up food and drinks. Location is great, right in the heart of Lisbon next to Rossio station.
Would definitely stay again if I ever travel to Lisbon again.