I had a great stay here in early October. The apartment looks exactly like it does in the pictures. It's in a great location, close to transport (tram or metro), and is very comfortable. Susana and her niece Ines were beyond friendly and very helpful. The twisty streets and alleys of the Alfama seemed daunting at first, but they gave me plenty of tips to help me find my way around without getting lost (and provided me with a mobile phone in case that did happen). If I ever make it back to Lisbon, I'd definitely stay here again or at one of Susana's other properties.