While I appreciated the quick communication and action concerning dishclothes, toilet paper, we were very disappointed with our stay and actually left early.
It’s important to note what happens in June with festivals. The music is deafening until anywhere from 1-3am and restaurant below sets up charcoal barbecues and cooks sardines all day & night. The owner recommended we close windows when we arrived…except there were no other windows and no a/c. The lack of sleep, heat and smell were intolerable, especially while adjusting to a new time zone and spending so few days in the location.
The apartment was also only borderline clean. The floors were dirty (our feet were black from walking around), the dishes were also not clean, and it was pretty cruddy all around, from the peeling sofa, to the mouldy walls and burnt cooktop. Basics like a toaster were not available and having only three cups isn’t ideal. We were also surprised by the size of the fridge. The toilet was problematic to use the way it was situated on a platform but with no floor in front of it and washing hair was almost impossible in that shower…we actually avoided the shower because both the bathroom and towels smelled musty.
My daughters were covered in inexplicable bug bites after the first night as well.
While it’s fairly close to Santa Apolonia train and metro station and not too far from St Jorge castle, the area was filthy. It was our first stay in Alfama and likely our last. Garbage littered the streets as did cigarettes. There was no proper grocery store anywhere nearby either.
This place has its pro and cons, what bothers us may not bother you! Good luck!