The apartment was beautiful but it is managed by an 'innkeeper' who unfortunately did not provide a great service - and they simply stopped responding to our emails when we continued to ask for assistance. Not enough towels for 2 x people over 5 days. No kitchen essentials provided - we weren't overly fussed about buying salt, pepper, oil for a 5 day stay - we managed to use most of it - but I'd have felt differently for a shorter stay. And from a safety perspective, there was a door upstairs that was open when we arrived, and we were not given the key to lock it. Such a shame as it spoiled what would have otherwise been a lovely stay in Lisbon.