Was not expecting a private room with other guests next door. We shared two bathrooms, kitchen and a table with the 6 different guests. There was no couch to hang out in within the public area. Clutter everywhere in public spaces such as dinning, hallway and bathroom. The kitchen supplies were dirty and used, big puddle on the ground, food that smelt in cabinets. Very thin walls to hear other guests. Had to get through 3 locks to get into our room (safety aspect is nice) but when you have a boatload of luggage and the problems getting the locks to work it sucked. The cleaning lady came in the evening to clean out room from the guests before while we waited in the dinning room for her to be done. We checked in at 10am but couldn’t get into our room till 6pm. After getting off a 13 hour flight from the U.S we were exhausted. We ended up canceling part of our stay to find somewhere else in Lisbon that had better accommodations.