I had a terrible adventure with this host because we were not able to unlock the safe box to take the key of the apartment at our arrival.
We have written a lot a lot of time without any response. For me she’s highly not recommended because you are out of your country without any point of reference. It was a really bad experience. Finally we had to look for a hotel to stay for the first night. The day after we contacted airb&b assistance and thanks to them in few minutes they adjusted the issue 😊
Moreover we have not received any apologise from the host and never got a reply