Self Check in (after 7 pm) was stressful. Lock did not work. Spent over an hour trying to make it work. No help from host via website communication. Front door was tricky for rest of week. Other tenants got locked out / locked in. I was on first floor so had to yank and pull door open. Locksmith finally came on Saturday night - I had to jimmy the lock with knife on my end. He was very nice guy but c'mon...the lock was removed the following day.