Location
Good location despite the noise coming from the surrounding bars and restaurants.
Check-in
Nobody from the organisation showed up to do the check-in. Pick up the key from the next door supermarket at 2pm shows little respect for the guests.
Apartment
AC remote malfunctioning due old batteries. The central part of the big window facing the casino garden was damaged and couldn't be opened, result no window, only a "wall" of electric pvc blinds.
Communication
Difficult once nobody to do the check-in. A representative came 30 minutes later saying the window could be repaired maybe next day.
Cancel reservation
I decided to cancel the reservation.
All the money was refunded.