We experienced excellent hospitality fro Sofia and her representatives. They picked us up at the airport and provided us with a great listing of sites and restaurants to visit. Bairro Alto is a very lively neighborhood, with most of the noise and activity peaking between midnight and 4 am. Which can be a plus for some and a minus for others. The unit itself is well protected from the noise when the windows are closed. It didn't impact our sleep - but might in the summer with windows open The unit is up 3 flights of stairs as well, and the space is a bit tinier than expected. If you are out all day and not planning on spending much time in the unit, it is great, but not a terribly comfortable place to spend a lot of time indoors.