For the most part we enjoyed the apartment. Amenities are good. Comfortable living space. Nicely decorated. The bathroom is a little cramped/awkward. Location a bit further from the main action, but manageable (and we knew that in advance). Mafalda, who met us upon check-in was friendly and responsive. We had asked to leave our bags for 30-60 minutes longer on check-out, which they allowed us to do.
The one thing that was rather disappointing and almost too silly to mention, is how our request for an extra set of towels was handled. We were provided with one set of towels (one body, one hand towel) each. Other than a dish towel in the kitchen, there were no hand towels in either the kitchen or the downstairs toilet. Presumably we were supposed to use our hand towels in three different places. It didn't seem too much to ask for an extra set for our five day visit. We mentioned this upon check-in, and were advised by text that there would an extra charge. We then wrote the main host, who - two days later - explained that we should have known about this as it is stated in the "house rules".
Our message to Luiz Fernando and other Airbnb hosts (this seems to be a trend among managed rentals): don't be skimpy with towels. When traveling and walking through a city for several days, it is nice to take an extra shower and be able to dry yourself with a clean towel. Referring me to your "rules" misses the point entirely. You are in the hospitality business and this was a small request you could have accommodated very easily.