We arrived with 5 bags and 2 young kids while it was raining. Followed the instruction for the check in to find there was no key inside the box. We tried calling the host multiple times but there was no response. After almost an hour of standing in the rain we met some other Airbnb guest who had the same host and the same communication problem, he was able to give us a different number to call and we finally got some help.
Despite the horrific check in. The property itself was fine. There’s lots of space and amenities. My only complaint was some furniture needed to be replaced and the apartment can use a few more fans to provide better airflow at night.