Carlota was most helpful in giving us lots of information in advance about the flat. She met us at a local cafe and took us to the flat and showed us what we needed to know. She made clear that if we needed anything we were to give her a txt message and that was useful. The flat was very clean and the views from the kitchen and the balcony were both a good memory from our stay in Lisbon. The WIFI worked fine and the local bakeries and supermarkets were very useful.