Elsa and Rui were great hosts, they answered our questions promptly ahead of our trip and arranged a travel cot as we have a baby. They picked us up from the airport, showed us around the area, helped with our bags, stocked the cupboards and even dropped off three bottles of wine! As well as the free pocket wifi which was a really nice touch they provided a list of recommended places to go with directions and the apartment was exactly as described. When we unfortunately had to leave they let us leave our luggage at the apartment after check out until it was time to go to the airport which was much appreciated. Lisbon is a really great city and the apartment is ideally located for Bairro Alto, Chiado, Principe Real and the Miradouro de Sao Pedro de Alcantara which are all walking distance. Highly recommended