Carolina met us at the home and was very helpful and friendly. She made us feel very much at home. The house itself was very neat and clean and in a great location just minutes from a wonderful view over the city. We enjoyed the tasteful furnishings and warm colors throughout the house. There is a tram close by, but my wife and I both like to walk, so we were on foot most of the time. It's about a 20 minute walk to downtown. The kitchen is well stocked with everything you need for cooking, and there are grocery stores and a fish market close by. We had a great time, and would definitely be happy to stay in the house again or recommend it to friends!