Helena was very helpful. We took the metro from the airport and got lost. She was directing us on how to get to her place and we were still lost. Imagine being in a city for the first time, looking around and trying to figure out how to get to the airbnb and a car pulls up and you hear your name called (I have my photo on airbnb so she knew what I looked like)! Helena and her husband very kindly rescued us and drove us to their apartment. We liked being right next to the Cathedral (convenient to tell Uber drivers where to drop you) and the place was bright and clean. Would recommend!