Host was very helpful, apartment was not too easy to find but we got directions and jagged a parking spot right out front. Great location if you have a car, right in the Alfama district, we walked everywhere. However, there were a few negative things - the toilet seat was cracked, my husband couldn't stand in the shower ( the ceiling was too low) and only 1 of the 3 blinds worked so therefore could only open 1 window (in the bedroom) so the living/kitchen was dark and airless.