The place is pretty much as described, comfortable beds and all the basics are there for you. We had an issue with the washing machine breaking with our clothes locked inside. We were able to contact someone and they promptly sent maintenance over but the maintenance person only confirmed the machine was broken. He was able to open it to get our clothes out (which were sopping wet). We had to take our soaked clothes several blocks to a working machine and this whole process ate up several hours of our day. I requested some sort of discount for the challenge and was just told “these things happen” and we were leaving on the next day so I shouldn’t be so bothered and if they had more time they could have possibly fixed it… I was only in Lisbon for 4 days and didn’t want to waste more time for a repair. This lack of understanding that I paid to be at a place with a working washer and was not only inconvenienced but lost hours was very frustrating. Additionally, the remote was buried under the coach cushions and took us a day to find. The shower door in one of the bathrooms doesn’t seal shut and creates a leak. On the plus side, there was a great coffee machine, lots of conveniences in the neighborhood and the apartment itself had great light. The neighbors and neighborhood were mostly quiet and outside of the washer incident it was ok.