The accommodation m it self was clean, accurate and well designed with a good use of the small space. What disappointed us the most about our stay was the check in and the amenities. We were driving from Porto on the day of our check in and we’re unsure of our arrival time, though before 10pm as requested by the host, and we’re told that we must be there by 730pm or they were closed. We checked in after 8 as that was the amount of time it took with traffic, and someone was there to let us in, though that communication was stressful and didn’t leave us on the right foot.
There is a nespresso machine and though we booked for 4 night, they gave us one coffee pod each and then proceeded to tell us to go buy our own pods if we wanted more coffee. I would rather you charge me another euro or two if it’s really a money issue, and include that in the stay like most global Airbnb’s.
I also found the bathroom vanity to be so small to the point you couldn’t even put a toiletry bag on it, forcing us to use the floor for our belongings. Additionally, we had to ask for a toaster. The whole apartment needs more to make it functional such as a baking sheet (if you provide an oven, please provide baking wear as well), wine glasses, a fresh sponge (the one provided was filthy and well used), a toaster, a sharpie knife or 3 (one provided was basically like a bread knife).
The skeleton of this place is good and it’s clear that it’s upgraded, but it needs a bit of attention to make it homey and comfortable.