The flat is in a good location as advertised and technically is large. The beds are uncomfortable and the double bed is rather small. The bedrooms are bare and there is terrible noise from the neighbours upstairs overnight (you can hear every footstep). The worst thing was the terrible smell of sewage coming from the bathroom everyday, worst in the evening and first thing in the morning. Tomas said this was because of the heavy rain, but we were left in a difficult position because he did not feel it warranted us leaving the flat. Eventually we negotiated an early departure after a week but Tomas would not agree to a full refund unless the room was let out. I have a feeling he wanted us to go to make more money over the Easter period, which he easily achieved. We then had a full refund for the days that we did not stay. We got a token £80 refund as a good will gesture for the inconvenience for the 7 days we stayed- not much.
A number of the lights did not work in the flat but Tomas's team were quick to sort that out when asked.
There is building work outside the flat so the living room windows are filthy on the outside. It is not safe to leave the patio door open because there is scaffolding immediately next to it! The patio is completely unusable because of the building work and scaffolding- so the photos on the website are not recent.
The flat was also very draughty- we had to seal around the patio doors and use the heaters continuously.
We also told Tomas that the sofa in the living room was too small for 4 people and he said no one ever complained before. I asked if he had any extra comfortable seating (not just the dining chairs to sit on) but he said no and suggested I could buy some. We resorted to using a spare mattress on the floor for extra seating.
The wardrobe area was very dirty and used as a dumping ground- it was fully of hoovers, wood, boxes etc. It was possible to store clothes but not easily.
I subsequently stayed in two great places in/near Lisbon and realised how wonderful the accommodation and hosts could be!