the hosts responds fast but they not respectful and they have no consideration...
to start I wanted to changed my booking ... they replied no right away even when they had the house available (to a more expensive house so benefiting them)... after speaking with them a couple times they finally changed the reservation ... saying there was a error, but probably not even look at it ...
I had wedding till 6am the day before of the checkout and now they trying to charge a whole day for a couple minutes that we stayed cleaning the house ... just ridiculous and disrespectful...
definitely have to work on customer service...