This place was a shambles. The greeter wasn't able to meet us at the apartment to let us in (at an already late check in of 4pm), and gave instructions over the phone so that we could access the property. We walked in to a property that hadn't been touched since the last tenants left and was in complete disarray. We were forced to leave the apartment so that the cleaning team could come and attend, and despite repeatedly asking to be kept in the loop, we never received information of what time it would be ready for us, or confirmation that it was ready to go back to. We finally let ourselves in early evening, and the property still hadn't been cleaned properly. We were forced to clean the entire living room ourselves, and actually had to remove the soft furnishings and rugs because they were so covered in dirt, hair, dust and food, that the hoover couldn't manage to shift it. There was also a very very bad smell throughout the entire apartment. It looked as if the bathroom and kitchen had been given a light clean, but the dirty bath mat from previous tenants left down, and towels with stains provided.
The place itself could be nice with some attention, but is absolutely not what it looks like in the photos. Having stayed in other Airbnbs in the town for the same price, we can only recommend to book with another property as this is of a poor standard. It was so disappointing. We made a complaint to the management company, who only offered a refund of the cleaning fee, and no refund as compensation for being so messed about and essentially missing the first evening of our stay due to not being able to check in, and then having to clean the property ourselves.
Also, kitchen lacks a lot of what is needed to prepare and cook food adequately - it was difficult to cook our own meals due to simple kitchen items not being present.