We had a great experience at the Graca apartment, both Catia and Isaura were very good to deal with (even though Isaura didn't speak English) and were friendly and helpful through the whole process. Though Catia wasn't at the premises she was very easy to contact. The whole apartment was lovely, clean, quiet and very comfortable and was in a really great area of Lisbon, next to the flea market 'Feira da Ladra', Alfama area and close to the castle and transport.