The flat was clean & tidy when we arrived. It is nicely renovated nicely & decorated. The location is very central for hopping on the metro+ bus+ train stations. There is also a lot to do within walking distance from the moment you step downstairs. I highly recommend using their car service they provide from the airport.
However, besides the location & aesthetic of the flat my communication with the host was nonexistent. Previous reviews stated how Joao was super responsive but that wasn't the case in our 5 day stay. There was only one roll of toilet paper provided for 5 days for four people. NO hand soap was provided to wash your hands & of course no soap for the body either. When you spend over $1400+ for a 4 night/5 day stay one would expect not to have to go look for a supermarket to buy essentials like toilet paper & hand soap. When I reached out to Joao he never responded to my message. I was never provided a code to enter the building or instructions on how to get inside the flat ( which floor, door # etc). Thankfully I booked transport to the unit through their car service & my driver already knew how to get inside.