Place smelt absolutely horrible….. we have photos showing black mold on ceiling, black mold on window frames; all linens were smelling so bad she initially replaced them when asked but was late at night so we could t go elsewhere. Susana tried to make out that this was a problem all Portuguese have and this is absolutely not true. Place was very cold without heating except for small portable heater that couldn’t possibly keep up with the job. Area of apartment is not in a nice area. Host
would not acknowledge how bad things were. Needed to reach out to Airbnb to resolve. Took almost the whole day and still no help from them to find alternate accommodation even though we were assured early in the morning they would. Very distressing experience that ended up costing our time in Lisbon. No penalty to host however, only had to return $$’s we paid. Susana comes across as very sweet but she is very dishonest! You are now warned. She has other rentals so be very careful!