A great all round experience. We hired Alex’s van for 2 nights. We needed accommodation we could travel and stay in to enjoy a weekend break surfing.
Before arriving Alex contacted me to raise that the van had not been returned in an appropriate condition by the last guests and that some of the exterior/interior had been damaged. She offered for us to inspect the van before taking it in it’s condition or she would provide a full refund.
After inspecting the van, there were some
minor issues, so decided to take it nonetheless. We appreciate the upfront communication and I believe Alex took the van to be fixed straight after our return.
Thanks for the clear communication and a fun weekend.