We were very disappointed with this Airbnb, especially since it was our last stop during our Portugal trip. The communication with the host was not good. She didn't respond to emails on the day of check-in, as her place is tricky to find in Alfama. We never met Ana Cristina, but the lady (Paula) who checked us in said that we could reach them by phone to help us arrange a taxi for our early morning flight. Neither of them answered on Sunday when we called multiple times, so we ended up leaving later that day to spend the night at the airport (10 hour wait). The space was also on the small side with basic amenities.