The flat was as seen in the pictures. Communication was very easy, all of the people we were in touch with spoke very good english! The proposed luggit service for the luggage was also very convenient.
The only thing is that the flat was so so cold. We tried to combat that with multiple heaters that were in the flat but it was of no use. So bring slippers and maybe dont book with small children as the floors were really uncomfortably cold. We were there in April 2022.