Cool apartment, recently renovated with contemporary taste in a great location in Baixa. The neighborhood is full of shops and restaurants and is very close to a huge, beautiful waterfront plaza. Also very close to many sites and neighborhoods, most within walking distance.
While we really enjoyed our overall experience, there were a few things that detracted from it that could have been easily fixed ahead of our arrival:
- The building did not have the apartment numbers on the doors to each unit. While we had picked up the key at the welcome center (two blocks away), we had to call them to determine which apartment was ours. They could have just told us when we picked up the keys. We also had to call for the wifi network name and password; they claimed the information was on the router but it was not.
- The beds were very hard and could really use mattress covers. Unless they address this, I could not recommend this apartment to someone who really needs a soft bed.
- The shower in the en suite bath was very leaky and flooded the bathroom. We expected there might be some kinks given that this is a new apartment / listing. However, when we went to the welcome center to tell the host company about it, we were told they would both send a mechanic to check it out and also have new towels / bathmats sent to us. We never received the extra towels, and we did not see any evidence that a mechanic had come to fix the problem.
To sum it up, the experience could have been a lot better if the service were improved, but we still has a good stay and I feel comfortable recommending the apartment to others.