Ana Rita communicated well and gave very good details before our visit. She was on vacation when we arrived so her colleague Marcelo took very good care of us. We were very tired from an overnight bus trip and he was so kind to let us in the apartment early to rest while he cleaned the rest of the rooms, which wasn't his responsibility but the house cleaner wasn't scheduled to arrive until later and he was so nice to want to have the apartment ready for us early. During our stay, he also checked in on us to make sure we didn't need anything. We also had a very early morning flight and he graciously helped us book a taxi. The apartment was as described, very clean and comfortable with some interesting decor. It is in a quiet residential area with lots of local cafes and bakeries. Bus stops were close by and the more touristy areas were about a 30-40 minute bus ride away. We would stay here again!