They arranged a driver to collect us from the airport, who was very friendly and chatted to us about the city as well as giving recommendations. The location was incredible, we were right in the middle of a great area for nightlife. They were very helpful, responding quickly to messages and they helped us find a train that was still running despite a rail strike. The only problems we had was a smell coming from the bathroom, and that the apartment had low doors and light fittings, which anyone over 180cm would struggle with. But overall a great place to be based in while visiting Lisbon.