We had a very bad experience at this Airbnb.
The arrival was told that it was very flexible, you just had to let the owners know 1 hour in advance. But when we arrived, there was nobody there to let us enter. So our checking in was via videochat on Whatsapp.
That was no problem, but after entering the place, we realised there were no towels. The floor wasn't cleaned. There were hairs under the blankets when we went to sleep. This made us realize that the place was again rearanged, but not cleaned! This made us very uncomfortable, since there were high covid infections rate in corona. At the morning, they have brought new blankets and towels. That was very nice, we thought - now we could have a new start. But the blankets had brown stains on them. First, I thought is was make-up. But after smelling, I can for sure tell you, these brown stains werr no make up! This was really to much for us and very unacceptable. I have pictures of it. This place is very very unhygienic. I have never experienced anything like this ever on Airbnb. I strongly advise against coming here, all what happend there surely did not help us enjoy Lisboa!