Isabel waited patiently for our arrival and was friendly when we got to the apartment. Inside the apartment was cosy and had a personal touch to it which made it feel more homely. The apartment was in a nice area and central enough that we walked every where and didn't need public transport. Although there were many public transport options available if required. The apartment was perfect for our trip to Lisbon and had all we required for a smooth and enjoyable trip. It didn't have air conditioning but the inside temperature remain a nice cool temperature even though it was very hot outside and so it aircon is not needed!