The apartment is very clean and spacious. Halina met us at check in and made sure we had everything we needed for our stay. She also checked in on us during our week to make sure everything was going ok. The apartment can be a bit loud as it is over kind of a busy street area, but that is likely an issue all around the city. The downstairs neighbors bang on the ceiling whenever we walked regardless of how quietly we walked, which was annoying. But overall I would highly recommend this apartment to stay at during your time in Lisbon! Our favorite place we stayed in all of Portugal!