Let’s start with the positives:
1. Apartment was very clean and beds were comfortable.
2. Location is spot on as it’s in the heart of the main street. If you don’t mind a little noise (we didn’t), it was great hearing the liveliness of the place and with the windows shut, you can barely hear the noise.
3. Very well equipped kitchen, laundry, etc.
The negatives:
1. Francisco gave us the keys to the wrong apartment (which was $73 cheaper than what we paid for) and probably didn’t realize it until we informed him. He responded after about 45 mins and by that time, we didn’t feel like moving to another apartment (thankfully it was right beside this wrong one) but he said he could not do that because someone was checking in. Understandable. Then we asked how we’re going to address the error for the first night and he said if we were not happy, we can cancel it. OK, that was already way past 9pm and that’s not goof customer service. At least we needed the $75 back for not getting what we paid for. After a few minutes of discussion, he said we could stay the first night for free. OK that was much better and he could have offered that up right at the beginning rather than saying we can cancel.
2. Be aware that as you open this door, you are greeted with steep spiral staircase that leads you to the apartment and a lovely private deck. So, if you’re traveling with large suitcase, this will be difficult. You will likely need to leave your suitcase at the bottom of the stairs and only bring necessities up.