DO NOT BOOK!!
We had the worst stay ever at this apartment.
We arrived and there was no running water at all!! We could not flush the toilet, shower or clean our teeth.
We reported it to the host and they did nothing all weekend. They kept lying and saying they had sent someone to fix it, but it never got fixed for the 4 nights we were meant to stay there. We had to book at hotel instead and when we requested a refund for being unable to stay in the apartment, the host refused to refund us.
This property is not fit for human habitation and should not be allowed on Airbnb.
The staff are so rude and insulting. They tried to blame us for the property having no running water, and refused to help us at any stage throughout our weekend. They took hours to reply and didn’t pick up the phone when we tried to call them. They left us with no running water and didn’t care that we couldn’t flush the toilet or have showers.
Another issue was when we arrived at 7pm, we were told that it was too late to check in and the staff had gone home, so we had to walk 25 minutes across the city to go and pick up the key from a hotel, and then walk another 25 minutes back again with heavy suitcases. I don’t know why they don’t just set up a key safe on the wall instead of making guests do this.
Finally, the air conditioning is very very noisy and the apartment comes with nothing to cook with (I.e. oil, salt, pepper etc) so you would have to buy everything.
We will never book with this awful company again and I suggest that you look elsewhere and DO NOT BOOK THIS PLACE!! You will regret it!!