Manuela was VERY responsive to my questions after booking the apartment and upon arrival. It was super helpful having Manuela (who speaks great English) show us around and make recommendations. The apartment was located on a cute, quiet little block, where you could see daily life happening. It was slightly smaller than I expected, but was fine for my husband and myself - we spent most of the days seeing the sights. Great value for the location! Manuela had recommended a place to hear Fado about 5 miles away, but we ended up going right around the corner (up the stairs, make a left, and the place is on the left). It was amazing.