Tif was terrific with our midnight arrival, helping us carry our bags upstairs and even giving us some groceries.
The place has just as spectacular a view as the photos show.
It was a great base for walking around the city. Just know that parking is limited and it's a very hilly area, so if you have a car, you might end up walking several hills to get to and from it. It worked great for us, but might not be good for some people.
Tif and Matthieu also provide a wonderful guide to lots of nearby restaurants, groceries, public transportation, etc.