Jazz was very responsive. She took care of everything we needed .Best location for sightseeing. Spacious apartment with great kitchen. Many vegan restaurants nearby. Overall a nice experience.
After our stay, Jazz confronted us with her impression that we had eben more persons than agreed on beforehand. Even wrote, she saw another person enter the building with us. She thought the person belonged with us. That’s a really bad accusation. Actually one of the worst on this plattform. Unfortunately that day Jazz decided not to talk to us to clear the issue. So there was a very uncomfortable written conversation afterwards with me trying to explain to her, it was just my sister and me and her not beliving. Even saying the doorman told her we were three people. There clearly must have been some kind of confusion as it is a big building with lot‘s of AirBnBs and people coming out and going in all the time.
Not talking to us during our stay and afterwards accusing us of such dishonesty really strikes me as unprofessional. Perhaps she was afraid of me writing in my recomendation about some minor cleanliness issue. I wasn‘t even planning on doing so, because it was not a problem at all and such things can happen and Jazz was so responsive and took care about it the very day we told her. She really did a great job there. And I‘m not going to change any of my ratings now, because everything was really nice during our stay.
I‘m really sad about this. I had no chance to proof my honesty to her.