The apartment is located in Alfama, a really cute area in town where you can commute pretty much everywhere easily. Joana was super friendly and easy to communicate with.
The neighbourhood is pretty much safe but you feel you still have to be careful, just like everywhere stay alert and don't do stupid things
The apartment was smaller than expected but was not much of a problem as we were really not a lot in there, apart from sleeping - perfect if you do not need to spend much time inside