Andrè was responsive and helpful. He met us at the apartment at check in, even though we arrived after midnight.
The apartment was neat and clean, just as the pictures described. The location is absolutely fantastic! Alfama is a very nice and interesting part of the city. Downtown is also in a walkable distance. The Castle of St. Jorge is just next door. Very convenient.
There's a lot of restaurants nearby, but we'd recommend Comidas de Santiago; a relaxed atmosphere, good local seafood, and the best chocolate mousse in Alfama.
We stayed in March, and it was actually a bit cold in the apartment. Andrè provided heaters that were effective, but we'd recommend bringing a pair of woollen socks if you'll stay during winter time; the floor gets a little cold.
We'd definitely recommend staying here if you are planning to visit Lisbon.