We enjoyed our stay and wanted to list what we thought were the pros and cons.
Pros: the location is wonderful—it’s breezy, the view is exceptional, and it’s close to the more touristy parts of Lisbon while being quiet (great for us as we traveled with children, 7 and 9). The kitchen is well appointed although we ended up eating out because the food was wonderful and prices low compared to the US. The communication was very good and we were given leeway on check-in time. The washer was a big plus as were the drying racks and clotheslines (I even could see my pajama pants hanging on the line from the Castelo Sao Jorge!). The apartment is large as well.
Cons: Although I gave cleanliness 4 stars out of 5, it was more of a general maintenance issue to the location. There was a broken floorboard under a rug in the living room that several of us tripped into. The bathroom drains (both sinks and showers) are quite slow and so the showers fill with water, which makes them very slippery. The master bath sink became sort of a running joke because if you turn it on, the water shoots out of the tap so strongly that it goes up and over the sink onto you and the floor. Five outfit changes were required during our four-day stay—we soon learned to turn it on verrrrry slowly. A bathroom light fixture had bulbs that were out. Some people in our party didn’t like that the door to the street was always left open because it’s a shared vestibule with a nice restaurant, but I didn’t feel concerned about that as our apartment door had quality locks.
None of the cons were things that required immediate action, in my view, but they should probably be remedied when possible or just a note left for occupants so they can be aware and adjust accordingly. I will say, I still think this apartment is very good value for the money.