This apartment is beautiful: possibly the best air bnb we have stayed in. No complaints whatsoever. Communication was excellent also and Ricardo was a very gracious and kind contact. Our issue was with the pool area. When we arrived we discovered the pool area was having maintenance work done had been all dug up and was, in our option with three kids aged 12,10 and 8, Completely unusable. I contacted the host on our second day as I was wondering was he aware of an issue, seeing as we had not been informed of it before our arrival. I took pictures of the problem and offered to send them on to him. He was however aware of it and I voiced our disappointment to him. We had booked this apartment last year and had our choice of property but wanted one with a pool for our children and so we paid a premium for this. While Ricardo was very apologetic there was really nothing he could do but we do feel we should of been made aware of the problem before we arrived. He offered to refund us one night out of our seven and pay the local tax of €14. We accepted this but would of preferred just to have the pool area we paid for and were expecting. We ended up leaving the property early to travel to our next accommodation in the algarve. I hope this issue is sorted quickly and does not effect other guests the way it did us.