Myself and five friends had a wonderful three nights in Lisbon. It was very easy to contact Joáo. We were met at the apartment as arranged. The rooms were very clean. There was some rubbish in the doorway on arrival but it was removed the next morning.Although the apartment is up a hill it was no trouble to reach. The apartment is very close to the centre of the city. The apartment was the same as the photos. The stairwell needs some attention. Overall I would highly recommend this apartment for a family for a large group of friends.