Great space for a family! The photos are amazing and pretty exactly like the space, but in person it is just breathtaking and exceeded all our expectations. The balcony is accessible form all the rooms (except the bathroom) and goes all the way around the apartment in an L-shape with great views of the river, churches, and beautifully tiled buildings. I think the balcony was the highlight of Portugal according to our 16-month-old and 4-year-old. A cruise ship even had a large firework display right outside in the river one night, and it felt like our private show.
The two bedrooms are a nice size, and each have a large bed. The hosts also were able to get a baby cot/pack n' play for us, which made it extremely comfortable for our family of 4.
The lift was a very nice plus, since the apartment is on the top floor, and Lisbon has enough uphill hiking without having to walking up 5 flights of stairs upon return from a day of sightseeing.
Zoriana put us in touch with a car service to and from the airport which was reasonably priced (50 euro round trip) and made the airport transport extremely convenient.
The apartment is very close to the Metro station and bus station as well as trolley stops. The location was wonderful, as everything seemed within a very easy walk but it was also quiet at night (which is good when travelling with little ones). The washing machine was a help too for packing and travel with children. We had to move a few breakables up high, but otherwise, the sloped ceilings were fine for our small kids, and the large walk-in rain shower worked well for us all. The pizza place at the bottom of the building was very delicious and convenient as well for quick carry-our pizza.
We had one issue where we didn't realize the lock system was different than our deadbolt system in the US and we managed to lock ourselves out even though we had the keys (because we left the other set in the back of the door and somehow they were only half-turned in there--we now know never to leave keys in the back of locks in Europe!). Zoriana was very responsive and got us back in by the time we returned from our day of sightseeing. Overall, we could not be happier with this airbnb and our experience there. We would very highly recommend it for families.