It is exactly what it looks like in the pictures.Isabel went above and beyond. She provided me with maps (marked the interesting places that I should visit), tourist guides (multiple), restaurant business cards. She even called to check up and check in because it was the holidays. Couple of things to keep in mind. Shower and toilet are separate rooms entirely. Not a bad thing just something to keep in mind. Ideal if you are traveling with another person. The washing machine works well but it is small, do not expect to do heavy, heavy washing. I stayed in the December, it was cold but the space heater kept the entire apt nice and toasty. Daybed is huge, the pillows are soft and there are many of them. Blankets and towels are in plenty supply. Honestly, it was like staying at your favorite aunt's apartment. You are walking (15-30mins MAX) distance from everything or you can take the 28 that stops a 3 min walk away.