Ema was a fabulous host! She was excellent at communicating how to get there and etc. So much information prior to our arrival so we knew exactly what to expect. We loved being so close to everything, bars, restaurants, etc all wonderful. We only had a 24 hr layover and really wish we'd had more time to explore!!! The apt was very cozy and comfortable! We really have no complaints about anything, very strongly recommend staying with Ema and Rui if you want to experience Alfama.