Ana was very helpful from the beginning, to personally deal with an unexpected problem with our transport from the airport, and to show us to the apartment. It is small but very comfortable and quiet. It was easy to walk to the centre, following the tram 28 line and then catch the tram back to save the uphill walk. We also caught the tram 28 to go to Campo D'Ourique for the best pastel de nata, but the tramline was down so we only got to Bairro Alto and by chance found a rival for the best Pastel de Nata at Manteigaria, Praca Luis de Camoes. Ana recommended mercado da Ribeira for drinks and dinner, she was right as this is the best place to try some Portugeuse wines by the glass, and to sample delicious food, great atmosphere in an 'up market' food court. It was a real pleasure to meet Ana, and have a little home in the heart of Lisbon from which to explore.