We actually never met Andre, he sent somebody to meet us when we arrived, but Elena didn't speak any English, so it was hard to communicate. The apartment located in a beautiful area of the old town with their narrow cobblestone street and charming old buildings. We loved it!
This area has ton of great small restaurants, where you can have fresh fish and see food. We loved the famous Fado music, that was everywhere in that area.
About the apartment - its on a hill and taxi doesn't take you all of way up. You need to carry your bags up the hill. The apartment is on a top floor and there is a very steep and narrow stair way. But when you there, its ok. Apartment is simple but clean and lowly, just like on pictures. It has everything you need, except there are no mirrors in the apartment, the only mirror is in a bathroom, but there is no electrical plug in a bathroom. So it was a challenge to blow dry my hair.
There is no air-condition in the place and you want to open windows to get some fresh air, but its noisy, you can hear people speaking and music playing. It didn't bother us much, but could be a problem for others.
Overall our experience was good.