First thing that you should know is that this is not some ones home but a business called surfgasm that has students work as hosts in exchange for room and board in the apartment complex. I don't know who tin is as he was not any of the hosts that I met during our stay. despite this all hosts were friendly and gave good advice. We did have trouble with our check in because the number we received was a general business number for the apartments and not our host's personal contact number, which made it difficult to get in contact with our host because he was not there. secondly the bed was broken upon arrival and we consequently had to switch rooms, which wasn't a huge deal, except for on our last night there when another couple had arrived and wondered why they weren't getting the room they should have because we were staying in theirs. I recommend trying to get your hosts contact number ahead of time... or don't plan on arriving early. Overall, it was a pleasant stay.