Ines greeted us in the street and brought us up to the apartment. She explained all we needed to know and described key sites in the area as described on the chalk board in the bedroom ... cool eh! The apartment is spotlessly clean and beautifully decorated. We loved our stay there, the only exception was the limited hot water which wasn't enough for two hot showers in a row. But, don't let this stop you, the location in Alfama couldn't be better. This accommodation is an absolute jewel in Lisbon.