Firstly we must state that Marta was a pleasant host and she responded fairly quickly when contacted.
We booked the apartment for 10 nights over Christmas. On reaching the apartment we discovered (underneath the pillow cases) what can only be described as filthy, sweat engrained and stained pillows on the bed. We contacted Marta and sent her images, she told us that she had instructed her maid to change these and that there were two new pillows in the wardrobe. We changed them ourselves, but the fact remains that these pillows should have been thrown away a long time ago, they should never have reached the state they were in. Unfortunately after this we never felt clean in the apartment and ended up staying a few nights in hotels. We have used Airbnb for many years now and expect a level of hygiene, especially in a post covid world, bodily stains such as these are unacceptable especially when paying a comparable price to a very good hotel. Major and noisy work being done next door.