Ana was great and kind. Easy to contact if we needed something or just simple questions about Lisabon. We met the owner of the apartment and like Ana he as well was such a nice host. We had a small problem with the door. Just texted Ana and everything was fixed while we were out touristing in Lisabon. Ana had a lot of amazing tips about the city. There is a great self written tips by locals of restaurants and other places to go. Perfect host.
The apartment has everything you need. And everything is new and clean. Its a bit small thou so I would not recommend a whole family living there.