This was far and away the best AirBnB stay we've ever had. We've stayed in various AirBnB's around the world and haven't encountered a better host or stay than we did in Lisbon. If you have a child and are traveling for Lisbon, just stop reading and book this place! It has everything you need for an enjoyable stay (and more!).
For those with / without children, the flat is in a perfect location -- centrally located to everything (bars, restaurants, public transit, shopping, view points, etc.). We could have easily stayed in the Chiado neighborhood the entire time. However, we explored all of Lisbon and it was easily accessible via the public transit a mere block or two away.
Pedro met us at the flat and communicated with us the entire time. He even helped us gain access to a sparkling clean unit after our plane arrived over an hour early. He walked us through the flat as well as all his recommendations in a neat and convenient binder available for your use throughout your stay. He also helped us locate the nearest grocery store (two blocks away, not even) and helped us plan out a trip to the aquarium for our infant son. He also greeted us with a small bottle of port and several pasteis -- a wonderful welcome to Lisbon and to Portugal.
Pedro also arranged a ride to/from the airport with a kind gentleman named Miguel. Importantly, he had a car seat for our son to make the ride safe and convenient. Miguel waited almost an hour for us while our baggage was delayed, and even got to our flat early in the morning to get us to the airport by 7am. Book this service!
We loved Lisbon so much; we will definitely be back. And when we visit again, we'll only stay with Courtesy. They made our stay so special. We are so happy and lucky to have found this flat.