The place was like it is in the pictures. Really nice decorated. We didn't meet Carlos, but he had organized a nice person to get us in. It was great that we could check in earlier than it usually is. There is a washing machine in the apartment, but during our stay we were unable to wash our clothes since the air in the apartment was too humid for the clothes to dry. Neighbourhood was beautiful and lively. We enjoyed the live music (fado) in the evenings at the restaurants of Alfama. Walking around in the area in the night time felt a bit unsafe. On the whole, we had a great time in Lisboa and left with a lot of good memories.