Ana and her family were very sweet and helpful. She met us at Martim Moniz and walked us up to the apartment, pointing out the metro and different shops for us on the way. When we got to the apartment (only 200 meters from the square), she went through and explained the apartment and how everything worked. And even while being out of town, she checked up on us to make sure everything was good and in order. The apartment was small, but very clean and nice, and it had everything we needed for a nice stay in Lisbon. The apartment also has a very good and central location.