My husband, 1 year old, and I stayed here. We did not have a good experience. The couch was really gross and dirty- I preferred sitting on the floor. We had bug issues- there were these weird bugs I’ve never seen all over walls in every room. Ants also would come in from the back anytime we ate inside- I had to sweep them away any time we ate or drank. We also found a large cockroach. The showers both leaked out into the bathroom which was annoying. There was also mold in the showers, as well as in the washing machine.
We checked in Sunday and were supposed to checkout on Friday. We left on Tuesday and found other accommodations.
After we left Eva came and looked at everything saying they had never had any issues like this before, but that they would be deep cleaning and taking care of this situation. Eva was understanding and accommodating.
Which I hope they did because I would have liked to have stayed at this place! Onto the good bits! The outdoor space is HUGE and welcoming. Though there are several stories above that can all look down on the area- which wasn’t a big deal, but I hadn’t realized when I booked. The inside is also huge. The sound from the tram did not bother us at all- it was noticeable, but since it gradually got louder and then quieter it wasn’t startling. We all slept fine.
The location is so so good! There were a ton of super cute breakfast places and boutique shopping around. It’s a touch further from more touristy places, but we were able to walk everywhere we wanted to easily enough or easily walk to public transit if we weren’t feeling up to the hills.
Other than that the place could use a few fans, especially as the street side windows don’t open so the only airflow is from the back.
Overall- I hope our bad experience was a one time event because everything else about this place was really cool.