We are so happy we booked this apartment! Beforehand, Tita our host was in touch frequently with check in details, answering questions and sending tips for Lisbon. Check in went smoothly, Tita met us (couple with teen daughter) at the apartment on time and welcomed us to Lisbon, showing us round and telling us about the neighbourhood. Her family run the restaurant downstairs called Faz Frio and we went there to eat on first night- highly recommend the food, cocktails and ambiance as well as brilliant service from the staff. There is also a lovely bakery just below the apartment which we went down to every morning to get coffee and pastries for our breakfast. The apartment is just like the pictures, spotlessly clean and decorated really nicely. We cooked a couple of times during our stay and the kitchen is great, fully equipped to prepare snacks/meals as well as make tea or coffee. The location is outstanding, we are so relieved we chose this area to stay as for us it was the best choice. It’s got beautiful shops, great views as it’s on a hill, a lovely neighbourhood which isn’t too touristy, but quite buzzy and trendy. And it’s close to all the other nice neighbourhoods like Chaido and Barrio Alto. There are trams going by and the road is quite noisy but with the balcony doors shut you can sleep perfectly well- they do a good job of blocking out noise. The other 2 bedrooms are at the back of the flat which is very quiet. The balcony is small but gets the sun all afternoon and evening so perfect to have a drink and watch Lisbon go by. The building has a lift which is great if you have luggage. We had a great time exploring Lisbon and Sintra and would definitely stay here again if we ever return. I would highly recommend. We loved it and can’t wait to visit Portugal again one day! If you are thinking about it, go!