We were greeted on time by one of Joana's colleagues, who was extremely helpful. He showed us the flat and provided instructions for everything. He also shared an extensive list of places to visit, which was very helpful.
This flat is beautiful, and the living space was large and comfortable. All of the rooms are bright, clean, and quiet at night for a good sleep. There is ample closet space, good water pressure, and a washer/dryer combo. The walls are in need of some touch up paint and the lamp shades probably will need to be changed very soon, as they have seen better days, but overall, the flat is very well decorated and lovely.
We loved the location of the flat, as its located in the heart of everything! It's 1/2 block from Carmo Plaza, Carmo Convent/Church and all the shopping. There is a convenient organic supermarket at the bottom of the building, literally below the apartment. We could walk everywhere from this location.
I traveled with my 10 year old son and felt very safe in the area late at night; we returned to the flat many times after 12:00 a.m. Although be careful at the train station; one guy was helping with our luggage while another guy was talking to my son who was watching one of my bags that had my wallet. They work in pairs!!
Would I return to this flat in the future? Absolutely!!