Very nicely located in the Alfama central neighborhood of Lisboa, the appartement is perfect for 1 or 2 person. Comfortable bed. Although I didn't meet Sofia in person, she made sure to contact me to know when I would arrive, explained the check-in and also offered a lift from the airport (29 euros, bit expensive but you pay for the service). She made sure one of her employees would be there even if I arrived early. They are all very nice and accomodating. I really recommend!