Ana was very prompt with replying to messages before our arrival. Gloria was there to greet us and she was so warm and welcoming even though a taxi driver dropped us off in the wrong area and she had to wait for us. She still enthusiastically showed us a map and gave great recommendations. The apartment is located in a great area, near lots of restaurants and shopping. The appartment itself is cleverly designed and beautifully furnished. We enjoyed our stay and wished it was longer!