the location of the apartment can't be beat. It's right in the middle of all the tourist sites of Lisbon and right by the river. the apartment is beautiful and newly renovated. The hosts were very communicative and hospitable. There was a minor issue with a building alarm on Christmas day that caused a door to lock us out of the apartment. Pedro and Maria resolved the issue in a timely manner and came out to the apartment to make sure it wouldn't happen again. Despite the inconvenience, it was obvious that the issue was not in control of the hosts and they immediately responded a holiday to the issue.