The neighbourhood and the apartment is lovely - views fab but we feel more of an effort can be made to meet guests on arrival - we felt Sonia did what she had to so , was quite matter of fact -but was not particularly friendly . It would have been nice to get some personal recommendations from her - for example the lady who helped us out when we were lost was so enthusiastic telling us where to go and what to do during our stay . The personal touch is one of the things that appeals to me about Air b and b, but in this instance , there was little evidence of this . Having arrived in late in the night , a snack would have been appreciated .Overall , though , we had a fantastic time in Lisbon.