The apartment looked exactly like the pictures. It was clean, cozy, but for our 2 weeks stay a little too small. Location was the biggest benefit. It was located only 2 minutes from Santa Apolonia train/bus/metro station. We could see National Pantheon through our window and we were really close to Feira de Ladra. Many important parts of the city were in walking distance. We didn't meet Marco, but he was really helpfull host – he wrote us important info before we arrived and provided information about the local area. Check-in and check-out was simple – Marco made a great effort and let us stay longer on our last day. Be careful if you are struggling with the stairs, they were really steep. The street is quite noisy at night – we had to have our windows closed. Also, some of the neighbours were really loud and sometimes woke us up. Other than that we were happy with our choice.