Lets start by saying the apartment is in a great location; very close to many food, shops and all transportation. The balcony, although skinny, was a nice place for two to sip wine and observe the happenings on the busy people-street below. Furnishings and ammenities were as advertised; the heated bathroom floor was a nice extra. Be aware that the apartment is on the 4th floor, 71 steps up a narrow staircase.
Aside from an initial "welcome' email, Ema, herself, was rather removed from the process, leaving the details to her Agency. We had some issues, which we communicated to her, but they were completely ignored.
The first issue, which was specific to our experience, had to do with the checkin. As instructed, we called at 8:00 the day of our arrival to see if we could check in early, or at least drop off our luggage, and were told to meet there at 12:30. The apartment wasn't ready. As a matter of fact, the cleaning crew didn't show up until 4:30, well beyond the normal 3:00 checkin time. The big complaint is that we were unable to make good use of our time that day due to the innacurate handling of the situation by the Agency.
The second issue is a more general complaint about the maintenance of the property. There are many missing or burned out lightbulbs throughout the apartment with no spares available. But worse is the missing bulbs in the treacherous stairwell, where a pile of broken glass remained throughout our 5 day stay, despite calling it to the attention of the agency. Additionally, there seems to be a plumbing drainage problem in the bathroom - the shower nearly overflowed every time, and the sink drain had to be kept closed when not in use to control the smell.
It truly could be a nice place in a great location with some TLC.