A clean and spacious apartment, well stocked with all necessary amenities. We didn’t meet Ana in person but she was great to communicate with. She responded promptly, helped us with a late check out and seemed to care that we were ok. In many respects the location is great, 10 minutes to water front, downtown, 5 minutes to 28 tram and a lovely viewing point, lots of eateries. BUT... you do need to be aware that it is surrounded by bars and restaurants that are open well into the night and are very noisy. You then get a few hours break before street cleaners and deliveries come. If your priority is a good night sleep this may not be quite the right apartment for you.