The home was beautiful, clean and in a great location, but the service and amenities were shockingly disappointing, because I asked for something so cheap like toilet paper and they wouldn't give me 1 extra roll. There was no paper towel, no tissue boxes, no napkins, so all we had was toilet paper, and they said they don't give more than they think we need for those days. Our toilet paper roll got wet, and that was it. They told us we had to buy our own. Really? We paid extra for airbnb plus and they can't even spare 1 extra toilet paper roll? And the shower drainage was so slow that every time we showered the bathroom would flood. We had to mop the floors every night. We told them the second day of our stay and all they said was "ok thank you". No apology, nothing about wanting to check the drainage, until I asked the staff to but it was already the last day and there was no point. I sent him videos and photos to send to management, but he never responded after that.
So not only did we have to look for a convenient store to find toilet paper, but also mop the floors for this airbnb. Not to mention that we waited outside our airbnb for at least 30 min because the staff had so many airbnb check ins that day, and left our keys back at the office so we had to wait for him to go back and get it. I've stayed in many kinds of places, and even in hostels they offer better service and are so much nicer! For the money I paid, I would not stay here again.