We had a great time in Lisbon and Igor couldn't be more helpful. He was always available and answered all of our questions. We went there with our dog and it was perfect. The only con we saw is that even though there was supposed to be curfew after 11 pm due to the coronavirus, we had a lot of noise from people drinking at the door of the building the whole night. I guess during normal times it can be even noisier.
Other than that, it was very good.