Glenn (whom we didn't meet in person) and Paul (whom we had a pleasure to meet, together with William) are communicative and friendly hosts who made sure we had sufficient information about arrival, departure and useful tips for getting around the town.
A nice set of photographs advertising this apartment made us choose it expecting bright, clean, comfortable place. In reality however, apartment leaves a lot to be desired, with overal impression of a worn out and "tired" place. Walls are thin and, although neighbors weren't noisy, you could hear sounds of their tv, walking of upstairs tenants...
Furniture is shubby and bed pillows due to be replaced...a couple of years ago. Bathroom is extra small.
On the other hand, we loved the balcony, good water pressure and enough of hot water in the shower as well as excellent location.
Place has a lot of potential...but the shape it is now in - we would not recommending it to our family and friends.