We stayed as Joaos apartment for a couple of days and felt welcomed from the start! After booking we received a very detailed email with all the info you’ll need before arriving - such as how to get to the apartment by metro, bus etc. How to check-in and check-out and most importantly which local restaurants and places to go to in order to avoid touristic locations. We mostly did every recommended sight seeing and tried most of the recommended restaurants - we were not disappointed! Paula - who will welcome upon arrival - is a very lovely woman who speaks English fluently and is keen to answer any question you may have! The apartment itself is located on the top floor, the stairwell is very narrow, arriving with big lagguage will be challenging. Other than that you will be staying at a modern and very clean apartment that has everything that you need. The kitchen is fully equipped, the bed very comfy and you’re not missing a thing. A bottle of wine will be waiting for the guests and the vacation can start right away! With the apartment being located in Alfama we were able to do everything by foot - it didn’t take us longer than 30 minutes to get anywhere - except for Belém, but the tram was only 25 minutes away. Alfama is a very nice part of down with a lot of historic places, nice restaurants and stunning views. We’d definitely stay at the apartment again if we ever make it back to Lisbon. :)