POSITIVE: The apartment itself is really nicely decorated and has everything you need. In 15 to 20 minutes walk you are in downtown Cascais and at the sea. It is clean and the courtyard with hammock is really nice.
NEGATIVE: Unfortunately, the ceiling in the shower is full of mold because the bathroom has no window. Also, the shower head is really hard to use. Here you have to choose between a little bit of warm water or a lot of cold.
Besides that our automatic door lock was defect. Its repair also cost us some of our vacation time.
However, what influenced our vacation the most were the extremely loud construction site noises from the floor above. These were sometimes so loud that we could no longer understand each other inside the room and it already started in the morning. We then brought this to the attention of the landlord. As a reaction, they offered us another accommodation which is twice as expensive and whose additional costs we should bear ourselves. When I then asked for a refund, it was not responded to at all and only an automated email came back. Impudent! Olala Homes then wrote to me that within the description „light construction site noises“ were pointed out. Yes that is true, but these were anything but "light" people!? Really sad, because all of this really did influence our vacation in a negative way.
CONCLUSION: The accommodation could be really great, would the landlords react better here, fix the mold and respond more to their guests. If they had informed us clearly and openly about the loud construction site noises beforehand or provided us with another accommodation afterwards without additional payment, everything would not have been a problem. Even if they are always easy to reach, the customer service definitely leaves a lot to be desired. All in all, I would not book it again.