Luis Was very prompt in all our communication and quick with responses. His assistant Anna was was courteous and helpful . They have an app for offline help with maps, sightseeing, restaurants etc and provided us with a local phone which is a great asset. We really appreciated the breakfast spread he offered and the breakfast time where he or his assistant were available for the day to answer any questions. Thanks again , we would definitely stay with Luis whenever we come back and would highly recommend this place to anyone.