Karen had great communication remotely. We were greeted by her team in Lisbon, Joao and Antonio. The home was beautiful, the tiles and fire place were our favorite part. The location was amazing. After discovering as much as we could of Lisbon (a huge city!) we were so happy to be staying where we were. The breathtaking lookout of the city just steps from the apartment, the high quality restaurants minutes from our door step. A dream! My mom and I had an amazing time. Thank you to Karen and her team for a grata stay in Lisbon!