Great communication throughout the booking process and Tita was there to meet us on our arrival and show us around. The location is perfect for getting around Lisbon on foot. Super comfy beds and lovely balcony, only slightly let down by seating/lounge area which would benefit from comfy sofa and coffee table. Outside areas are hard to come by in Lisbon which is why we were drawn to this apartment and the view is worth it- this does however means a long climb of stairs to reach the apartment, which, for the elderly would be issue, but for us we just took our time.