The location is fabulous, in the old part of town with such history and character. The view is like a postcard! HIstoric Tram #28 stops only a block away, and if you choose to walk, it's all downhill to the historic center of town, through cobblestone streets with beautiful old buildings.The only reason my rating is not 5 star has absolutely nothing to do with Carla, who was a super host and responded immediately to the issues that arose. All was completely beyond her control, but she managed to fix what she could almost immediately after I made her aware of the issues.
That being said, the walls, unfortunately, were paper thin and I could hear EVERYTHING going on in apartments above and next to me. Again, to Carla's credit, she contacted the owner of the unit upstairs as soon as I complained and the owner said she would talk to the visitors. Unfortunately the quiet only lasted a day, and then they were back to noise making activities. The power also went out when I was there, but again Carla was right on it, calling the power company to take a look, and ultimately calling in a private company to solve the problem. They said the unit was overloaded, but honestly I only turned on the lights and charged my phone, and the one time I used the microwave I turned off all the lights because check in instructions said not to overload the system with too many things plugged in at once! Everything was fixed by the time I got home that evening, so not much of an inconvenience other than the fact that I started my day of sightseeing much earlier that I had intended! All in all a good time, great location, and fabulous host.