Filipa and Sérgio were excellent hosts and provided a download with lots of information about Lisbon. They suggested tours. Our checkin was with Mariana who was delightful. We took a fullday tour to the countryside with Emanuel who was exceedingly pleasant and informative. It was a highlight of the trip. The apartment is on the very top of a huge hill in the old town and has mesmerizing views. Compared to what one pays for a nice hotel room, it was a good value, but we found the interior a bit tired and worn. But Filipa and Sérgio are fabulous hosts and I'm sure it will be addressed. Overall we were quite pleased with our time there.