Everything was according to our wish. The studio is immaculately clean and looks new. All electronic devices was brand new, there were plenty of brochures with info and the internet worked fine. It is close to the Green line of the metro and I was surprised how handy public transport in Lisboa was.
All communication about our stay was perfect, fast responses, no suprises, and oppurtunities to ask for information.
The only remark is the location which is not in a fancy street, although in my opinion a decent location that at least you wont forget easily. Like other people mentioned, there is graffiti on the walls and the alley looks run down. But it is just 500 meter from the metro station and 5 minutes walk from other beautiful areas so this did not bother me personally. But for people who require getting out and immediately seeing tourists this might be an issue. Also in case you want to have dinner, the touristy places are 2 metro stops or 15 min. walk away.
Overall, very good and pleasant stay