Everything went really smooth. The apartment was perfect for my husband and I. We had lots of space and cooked dinner one night for our daughter and boyfriend. All utensils and cleaning materials are there for you. The bed linen and beds were immaculate. The location is fantastic. There are numerous places to eat right outside your door. I would advise people that might have a problem with stairs be aware that it is five floors up. It is a beautiful building both inside and out therefor a lift is out of the question!