Our stay at Hugo‘s apartment was lovely from beginning to the end. Communication was very easy, we were able to drop off our luggage earlier to go sightseeing and also leave it past the regular check-out time - Hugo and Idalia did their absolute best to accomodate our needs! The apartment has a perfect location very close and in walking distance to sights, public transportation, shopping, restaurants & bars! The place was clean, we got lots of towels and coffee & tea were also provided. As mentioned by earlier guest comments the steps are steep and narrow which has to be considered - fine for us but I think one needs to know about it in case you travel with small children, lots of luggage or are of older age. We sure would stay again if we return to Lisbon!