Unfortunately this was my very first bad experience via airbnb.   I booked this stay due to the WebSummit in advance. When I came into the apartment it already felt damp. I noticed that the paint at one of the windows was peeling — asked Inês about it (as she checked me in) — she said they were trying to repair it in the past but the issue appeared again. The closet / cupboards in the floor/ kitchen were also peeling but I thought — its probably because the apartment its in an old house. So later, I aired the apartment and turned on the heating to get rid of the humidity/smell and then went to the bathroom to discover huge mold issue on the wall above the shower.
I’ve informed airbnb support about it — because never ever happened sth. like this before to me. Especially not for that price + the pictures are showing the state of the apartment after renovation that it was done long time ago — obviously.
Inês didn't want to give me any refund — as I didn’t tell her about it and didn’t move to other place: 1. I’m pretty sure she is aware of the issue — you cannot miss the mold this size in the bathroom 2. It was WebSummit and the „best/closest places“ were already booked out and I didn’t have time to look for sth. else — so no chance in that case.
Really sorry about that experience, wouldn’t recommend it until the issues mentioned above are solved. Inês was very kind and the check-in went smooth though.