Anna's apartment is very beautiful and located in a very centric area! It has an amazing view and is decorated very nice. Our communication was very direct,she responded instantly and even when we had an issue with the hairdryer she brought us another one asap. You just have to be very careful with the toilet. We experienced an issue with the flushing even though we didn't throw anything inside. I am sure that Anna will take care of it. In general our stay at Lisbon was great!