After sorting out arrival information, we were informed that we would get door codes on Thursday morning. Nothing was received after several phone calls to the company. When we finally reached them later in the afternoon at 1 30pm they stated that they would give us the code in 30 mins and the process was delayed because they had not yet finished cleaning the space. Once we accessed the actual unit, the beds were still unmade ,there were no linens, the bathroom did not have toilet paper and there was only 1 small towel to use on the floor. We called the hosts in regards to this and were told that they did not finish cleaning yet. When asked when this would be done , the annoyed host responded with “I don’t know” and the call ended shortly after. After another 20 min, we called back for more info and he told us that the cleaners were in the building and he would call us back with an update. He still hadn’t. 3 hours later and we were still dealing with poor check in. would not recommend!