Francois met us when we arrived. He was very helpful with recommendations about getting around Lisbon and with booking taxi transfers to and from the airport.
Francois, a colleague of Ege's, made an extra key so that everyone in our party had one.
The location is outstanding. The apartment is walkable to Santa Apolonia train station, the Saturday flea market, and to several fado houses in Alfama. We had a lovely time wandering the neighborhood and exploring Old Lisbon.