Thank you for a fantastic stay in this excellent apartment. We loved the location and everything about the home. The only negative was that people in the apartment above (which is rented out by another owner) sounded like a herd of elephants until midnight then started again at 6am. We needed earplugs to sleep. Apart from that everything else was great. We were met at the apartment by Rosa who explained how everything works and gave us recommendations. We really appreciated the welcome groceries and provision of many extras. The apartment was also immaculate and very well equipped especially the kitchen. Beds were really comfortable and the living room and dining area worked really well for us (family with 2 teenage boys). We appreciated the nice big TV (with lots of English as well as many other language channels), DVD player and wifi (which was pretty good in most rooms). Location was great - 150 yards from Baixa Chiado metro took metro from airport which cost €1.50 each and took 45 minutes. There were several supermarkets of different sizes close to buy provisions for a few meals as well as lots of restaurants nearby. Within ten minutes walk are Martim Moniz to catch the famous 28 tram, the breathtaking Praca Comercio and the cool shopping area of Chiado. The area felt very safe and everyone was very friendly - it helps that everyone speaks perfect English (makes us feel very ignorant as we only have a few words of Portuguese). We would highly recommend this apartment.