Fatima and Paula's apartment is the ideal place to stay when visiting Lisbon, it's in a fantastic location and in a very nice part of Lisbon and very central to many of Lisbons attractions. We were a group of 9 ladies visiting Lisbon for the first time and Fatima made the whole process from initial booking through to checking out very easy, Fatima was very quick to respond to any emails/queries we had and was always on hand to help if we needed it both before and during our stay. Our flights were delayed and our transfers from the airport to the apartment didn't show up which meant that we arrived at the apartment very late at gone 2am but Fatima was very understanding and Daniel who was waiting for us was lovely, he made us feel very welcome and put us at ease straightaway. The apartment itself is amazing and ideal for larger groups, it has 5 bedrooms which ensured that we were all comfortable and Fatima made sure that all the beds were made up into single beds for our visit, the apartment was very well equipped and Fatima even left a complimentary bottle of wine and biscuits for us. The apartment has a lovely view of the Tagus and even though it was above a restaurant it was very quiet at night and there were no disturbances to our sleep. The apartment is on the third floor with no lift but this didn't pose a problem and Daniel was even kind enough to carry my luggage up for me on arrival, all the apartments we looked at before deciding on Faitmas had no lifts either which you wouldn't expect from old buildings. The building itself is also very beautiful. We would highly recommend this apartment. Take Fatimas advice on getting a taxi from the airport to the apartment rather than booking a transfer as I wish we had taken her advice! A fantastic stay in a wonderful city.