The apartment is pretty, well located, clean and silent. It has a great view. The stairs to reach the apartment are steep but typical (all Alfama houses have them): we managed well to climb them with our suitcases. We haven't met Joana (Anastasia came to check us in), but she called and write to give us usefull hints and suggestions. She was flexible with our check in and check out time. We had only one problem during our stay: one of the two beds was smaller than a regular double bed (120 cm!). We were 2 couples and, before booking, Joana told us that in the apartment there were two regular double beds (140 and 150 cm), so it was an unpleasant surprise to discover that one couple had to share such a small bed. Summarizing: I strongly recomend the apartment, it is a perfect solution for one couple or for three people, unless Joana decides to switch that bed into a bigger one.