We only got to see Isabel upon our arrival but she showed us the whole flat and everything we needed during our stay. She is a very nice person and communicates quickly. She also gave us tips on the upcoming bank holiday and festival in Lisbon during our stay. Her flat is newly renovated, nicely furbished, spotless and perfect for a group of three people. I can highly recommend to stay at Isabel's place as it's also conveniently located - close to a bus route and a short walk from Rato tube stop.