They need to make the instructions more accurate when checking in. I was very dissapointed to be waiting outside an empty apartment for 1 hour upon arrival. They refused early access. Check in is very unreasonable at 3pm i arrived at 2pm and i was waiting outside in the rain and the appartment was empty. I eventually left and took my lugage with me to a sports bar in order to watch the football and only managed to eventually check in at 10pm at night.
I had to call the host because the lock was not opening and the host insisted i turn clockwise after entering the code. (the automatic app access was not working). After 10 minutes of standing outside i eventually tries anti-clockwise and it worked. The host instructions online and on email and on the pohone was clockwise (insisted clockwise on phone).
The place was great though and the location brilliant. There was a damp smell in the hallway upon entering (maybe the rug needs cleaning)
Overall satisfactory and good value for money