Ines was quick to reply and very helpful with all the info regarding the apartment, and Lisbon in general. Her apartment was in a good location near the centre, in a very quaint authentic area. Lots of restaurants, cafes etc nearby, with plenty of delicious food. The apartment was very clean and comfortable. I would have liked a few more windows, although this did not detract from the experience. If you're frail or battle with stairs this apartment may not be for you.