Mario was helpful at check-in and explained a lot of great features to the apartment. We appreciated the location and the recommendations for restaurants. As mentioned in other reviews, the location can be loud on weekend evenings but the shutters help a lot. The kids room being in back was also very helpful. The shower in the bathroom took some figuring out but was great once we got it so it didn't get water all over the bathroom. The description states there is a hot tub but that is actually a bathtub in the downstairs bathroom and not a hot tub of the variety we as Americans were imagining.