Let me start by saying this is an amazing Airbnb in an amazing location. It’s honestly perfect.
Unfortunately I had a very terrible experience with Kat. The door she has installed to the courtyard automatically locks, and I became trapped in the internal courtyard at 3:00am on my first night. Thank god I had my phone. I messaged Kat who told me her boyfriend would come get me when he woke up in the morning around 9 or 10am. She had no concern for my wellbeing and didn’t apologize or offer empathy that I was trapped in the small courtyard for a night with no food or water. To escape, I ultimately had to call Portuguese firefighters myself to come let me out. Kat responded but without the urgency, concern, initiative, or kindness needed in this situation. Her plan was to leave me trapped for 7 hours overnight, and that is awful. Needless to say, I won’t be back.