Ana’s place was fantastic! She arranged for a driver to collect us from the airport, called us as we arrived to introduce herself, and helped us arrange luggage storage. The apartment is exactly like the photos. It’s a quiet building, surrounded by fantastic restaurants. Lots of local super markets too. Alfama is very hilly, so only good for people who like to walk, but it was perfect for us. Tram 28 stops metres from the door and public transport is really accessible. Ana was really responsive, half way through the week my partner proposed to me, and in my excitement I threw a cup of coffee everywhere! She had new linens and towels there within hours when I messaged her. Highly recommend ana and her properties.