My partner and I booked in with Ana for 5 days and even though we didn't get the chance to meet her, we were warmly greeted at the end of the street by Ines who showed us into the flat and showed us how everything worked. The flat is very modern, with everything you needed including a basic kitchen to cook, so I recommend checking out 'Mercado do Ribeira' and then cooking back at the apartment. The BEST part about the flat was the LOCATION, we were in the heart of Alfama in a quiet street with very friendly neighbours and at the end of the street there are a few restaurants and bars full of local people. We enjoyed watching Portugal v Poland at the end of the street and it was a very typical 'Lisbon' experience. Definitely stay here if you want to be lost in a city full of local people and away from the tourists, still there are plenty of small food shops/markets around and great places to eat including an amazing view of the city and estuary. Muito Obrigado Ana :)