My flight got delayed and Tiago was very understanding and accommodating and met me the next morning. He has a great book of recommendations which was extremely helpful. The welcome basket of wine, bread, cheese and fruit was such a nice touch and so sweet of him. The apartment itself is really comfortable and like everyone says, it's truly located in a central spot and I felt safe waking to/from there at night. It's really close to the metro which was easy to take. My first experience with airbnb and it was perfect!