Enjoyed Flavio’s! He was always quick to respond, and ensured that every need was met. (We had an issue with the door not locking on the first day, and Flávio sent multiple people round to sort it ASAP!) We had the pleasure to meet the cleaner Reginaldo, and he was a good laugh, very accommodating and kind. Just a note, the flat isn’t as central as we thought, took 20-30mins to walk and get metro. Had two metro stations relatively near that went to airport, coach station and the centre, which was handy. The flat is also on the top floor (7th floor!) and we were too nervous to use the lift so got lots of steps😂😂 Overall, the flat was fine, the living space and kitchen area was nice, there were 13 people in the flat in total when we were there which gave it a hostel vibe and meant that we spoke to and made friends with lots of different people. Only downside was that there was only one bathroom between 13 people which meant queuing for the toilet and the shower, sometimes we had to wait an hour, which was a bit annoying. Cleanliness of the bathroom also wasn’t amazing, which is expected I guess with so many people there at one time. The room seemed a bit nicer in photographs but was overall fine, can’t really expect much more for how good of a deal it was. Overall, a good experience, just wish it was more central and had another bathroom.