Benjamin was very communicative when arranging check-in and check-out which was very helpful. The flat has everything you would need and is very centrally located in Alfama. We only had one issue which would be out of Benjamins control, but the neighbours can be quite noisy when coming in and out of their flat which is hard to get away from because the bed is next to the front door. Other than that, a really good 3 nights in Alfama at a great price, we'd definitely go again.