The place is well situated to explore Lisbon and is fine for basic travel needs (sleep, shower and a place for our bags) with only limited supplies (no broom available, only one dish towel, etc). It was clean and well kept. The street is fairly noisy and made it impossible for us to leave the windows open for the night. We met neither Orlando or Christophe and were greeted by Martin, although he was very nice, communication wasn't as quick as I would have liked.