Sofia’s place is in a great location, walkable down into the Alfama district and plenty of good restaurants, bars etc. The actual apartment is in a small gated complex so felt very safe. It is modern and stylish looking however is a little smaller than appears on pictures. We found for 4 of us this was quite a tight space, if you’re on a budget then it works but isn’t the most comfortable but definitely would work nicely for 2 people. In terms of amenities we did find it was lacking a couple of basic bits such as a towel rail, toilet roll holder and shower gel/shampoo rack. We had an unfortunate experience with handing over the keys, Sofia’s friend who had arranged to meet us outside the apartments was running extremely late. This would have been fine if good communication was given, unfortunately we weren’t able to get a hold of Sofia or her friend for over an hour and so we had to remain sitting outside these apartments until the friend did eventually arrive. I completely understand that sometimes things to happen and it did appear that there had been some sort of emergency however none of this was ever communicated to us and so we were left stranded with no idea when we would be let in or what to do. Sofia and her friend were extremely apologetic after this incident hence why I am giving 4 stars however the communication element really needs to be improved. If we had just been told in the first place that it was going to be about 2 hours we would have just gone to a restaurant with our suitcases and came back later! Hopefully this will not happen for future travellers and overall the apartment is a great affordable place to stay in Lisbon.