Rita was fantastic!! She was more than accommodating to our late arrival and picked us up at the airport which was a life saver! She gave us great information and tips about the area, and the flat was charming. The flat was tastefully decorated and in the heart of the alfama district, which is lively and full of fado houses. I would like to note, this is immersing you in the city, so you are there right among the locals and a through street, (so a wee bit of noise, but all the locals are friendly and it did not bother us one bit!) If you are looking for a full on Lisbon experience, I highly recommended this flat, everything was amazing, and I can't wait to go back!!