Rute was extremely friendly. She picked us up at the airport and drove us to the apartment. She answered all our questions and gave us various tips and advice regarding what to do, where to go etc.
The apartement is perfectly located in the Alfama, adjacent to the church Sao Miguel and right next to a little square with restaurants and everythin you need close by. Distance to the next Metro Station Sta Apolonia is not more than 5 minutes on foot.
The apartment was spotless clean, is very well equiped and perfect for 2 people. It would also sleep a 3rd person on the sofa but I guess it could get crowded then.
All in all a perfect experience.