Jose and Susana were very helpful. Susana was always available to help us with our questions. The location of the apartment is great. Alfama is such a charming neighbourhood. There are many cute restaurants nearby and It was easy to walk to most of the tourist attractions and the city centre. The apartment was very clean, the bathroom was very modern and spacious. The bed was a bit small for two people and if you are a light sleeper the apartment (the fridge and the heater) might be a bit noisy for you at night; however the neighbourhood is very quiet and there was no noise from the alley outside at night.