The communication with the host was smooth and easy. They helped us with advice how to get from the airport (they recommended Uber which was really nice). Denise waited for us and showed us the place. The apartment is really small and you should be slim to use it (especially the bathroom). The staircase is narrow and winding which can be a bit tough when you carry your suitcases. The apartment was very well designed, cosy and romantic, but some facilities could be maintained better (some of the light bulbs didn't work, the shower door wouldn't close properly, etc.). We had problems opening the front door, we called Denise late in the evening because we couldn't enter, and she explained to us the right way and the solved the problem. There is a great view, especially from the bathroom. The apartment is well located. We had a great time in Lisbon, Alfama is very exciting and close to the centre.