The apartment itself was lovely but feels like home (FLH) failed to inform us that there was major construction happening right opposite the apartment, after moving us to this apartment due to a family emergency at the one we originally booked. It was incredibly noisy from early in the morning until around 6:30pm in the evening. There were also workers up on scaffolding with a direct view through the windows into the apartment, so we had to keep the curtains drawn! The lift in the apartment block also stopped working after our first day and so we had to use the stairs to get to and from the apartment. This wasn’t a problem for me and my sister but my mum is 60 and has a medical condition which affects her joints, so this was a massive inconvenience. After complaining about this we received a measly offer of a free transport back to the airport as compensation. You can get the metro for less than €2! When I rejected this, they without notifying me or discussing with me how they were planning to compensate for this, they just transferred £33 into my bank when I returned home. The accommodation cost us £300 for 3 nights and they gave us 11% of that back, which in my opinion is a joke! Considering our holiday was disrupted so much and through no fault of our own! Such a shame, amazing apartment but I’d wait until all construction work is complete before booking and perhaps consider going with another company, as the customer service from feels like home was very poor!