Overall a large apartment, conveniently located, with comfortable beds but very dated. Missing some key items such as: acceptable bed pillows (one was very substandard and should have been discarded), toaster, kettle, window covering in sleeping area, and information about turning on heat (for towel warmers) and hot water. Response to the unacceptable pillow was that there were no other complaints and that we should use sofa cushions instead. Disappointing! Communication could be better.