Sofia is friendly and her English is decent so she's quite easy to communicate with. The room looks exactly like the photo, very cozy & charming. The bathroom was very clean, kitchen was pretty well-stocked.
Pros: Super close to the metro (about a 3 min walk) and I felt safe walking home at night. It was also easy for Bolt drivers to find. The room was clean and she provided lots of blankets and a space heater since I was there in January. Sofia also provided me with a portable WiFi to use during the week and stocked the room with shampoo, soap, make-up remover wipes, etc.
Cons: January is cold in Lisbon and this older apt. doesn't have central heat. She provided me with blankets and a space heater for the bedroom but the kitchen, and more importantly the bathroom, were very cold! The shower had a hand held sprayer but it was not attached to the wall so you are not under a consistent stream of warm water.
All in all, it was a great deal for the money and I would stay there again.