The apartment was amazing and we would definitely stay there again, but there were some communication issues. We had gotten our bags out of luggage storage and were almost to the apartment when we were messaged we couldn’t checkin at our time because the person before us left late—it would have been nice to be informed of that earlier in the day (when it was clear the person missed check out time) so we could have planned accordingly. We also got conflicting directions for checkout via messaging and email.