Needed to check in slightly earlier than the stated time and Carlos was very obliging. Met us at the apartment and showed us around the apartment, informed us of local events and a useful booklet on local restaurants, transport as well as a good selection of maps etc. We did enjoy the bottle of Rose too, thank you! Comfortable bed and a great view of Lisbon for our Juliet balcony. Very good self catering facilities and a good 'pingo doce' supermarket just 5 minutes walk away along one a many quaint and narrow back streets.