I was supposed to stay almost 3 months in this bedroom, ended up having to leave after only 3 weeks, for 3 reasons :
1. I had brought a friend with me for a week and when the owner discovered we were 2 people sleeping in the bedroom, he said it wasn’t possible because that room wasn’t made for two. I have to confess I NEVER thought that having someone for a week would be problematic... However, he was very unpleasant about the situation and my friend had about 2 days to leave the premises.
2. I left one plate and cutlery to dry in the kitchen and had the unpleasant surprise to find out the cleaning lady was sending photos and reporting to João and then received 2 consecutive emails in 2 days to remind of the rules. I understand but I wasn’t the only one who had left things to dry and the cleaning lady was very angry and we (guests) observed a nasty gesture when she threw the pot with the cutlery on the kitchen plan, angry to have to stow the cutlery we had left to dry. She was intrusive and loud, came almost every day and didn’t make me feel comfortable, especially after that scene. I had to speak to the cleaning lady and João about the situation and he confessed he had been unpleasant and rash in his communication with me because of what had previously happen (in point #1)
3. The most important. We found fleas (yes, you read well) in the bedroom (inside the sheets) and I had tens of bites and there were also in common areas (kitchen, terrace). I notified João and he sent the cleaning lady straightaway but unfortunately that wasn’t enough to eradicate them. I then had to ask the leave the premises a few days later and got reimbursed because AirBnB couldn’t find me a similar place to stay.
Otherwise, it’s a pity because the flat was nice and located in a safe and quiet neighbourhood (not central though), the closest metro is 3 minutes away. That’s what justifies the 2 stars and not 1 only.