Our stay with Goncalo was perfect. He was excellent about communication - he provided us with multiple ways to communicate with him once we landed in Lisboa. We were able to msg him directly and he met us once our taxi dropped us off at the apartment. He helped us with our luggage and provided us with a detailed walk thru of the apartment and provided helpful local tips. Throughout the stay, we were able to easily communicate with him regarding local tips.
The apartment itself worked well for our family (which included two small children). There was a small washing machine which came in very handy (but no clothes dryer). The kitchen was fully stocked. The location of the apartment was fantastic with easy walking access to multiple points of interest and public transit.
Overall, we had a wonderful stay and would highly recommend both Goncalo and this apartment for anybody visiting Lisboa.