Our stay was wonderful! Miguel and Carla were easy to contact and responded quickly. They have a great guide for Lisbon with many suggestions. Their house is in a very convenient location. If you stay there, you will be close to everything (grocery store, metro/bus/train, restaurants, little shops, museums and so many other things!). During our stay the third floor apartment was leaking water and the guests were very loud. Miguel tried to fix the leaking problem and kept us updated. Overall we had a great stay. P.S. you have to go the Alfama Cellar, it was the best restaurant we went to and it's about a minute from the apartment.