My boyfriend and I had no issue with the apartment itself it was as described, we had no issues there. It is very noisy, don’t expect any quiet until 5am! We ended up leaving after the first night as my boyfriend spotted a syringe in the corridor which concerned us, with are safety being paramount we checked into a hotel. Elsa was very good about the whole thing and refunded the rest of the trip. I had a few issues my end, online banking, with making a payment for our bags to be held, but Elsa was patient and this was appreciated. Apartment fine, hosts great communication…but I would say if you’re a family or looking for a romantic stay this wouldn’t be for you. It’s party, booze and apparently drug central.