Henrique and Pedro were very welcoming. They gave us great tips to discover the city and were of great help overall. The check-in was very smooth and easy. The flat itself is ideally located in the historical center just next to São Jorge Castle. It does mean a lot of walking up and down to go to the city but that's part of the charm (it's always possible to take a taxi otherwise). The flat was very comfortable, clean, and well-equipped. We highly recommend it!