Our reservation was for 15 days. Self checkin was fine. The apartment was greatly lacking in basic amenities such as dish soap (both for dishwasher and hand dish washing), there were no paper towels- only one dish towel for the entire time- no spare towels to be found. Only two garbage bags for 15 day stay. In the bathroom there was only and a half TINY rolls of toilet paper- for 15 days with two people! Nomothetic paper products anywhere. Hairdryer broken. The tram stop is right across the street so very convenient but noisy during the day with tram/car/bus/people traffic. But it’s the hustle and bustle of the city. It didn’t bother us because by 11 pm it was remarkably quiet!
We appreciated the location and were enjoying the apartment until about one week in when we found a HUGE cockroach on the floor in the kitchen! My husband killed it and we chalked it up to maybe it came in through an open window. A few days after that I saw another one! Ewww! I was alone and going to kill it but it crawled back under the kitchen cabinet. I messaged the host immediately (he responded the next day after a second message saying that it was the first time that he had heard of this problem 🤔) but I could not sleep that night! The next day we canceled the rest of our stay requesting a refund for the four remaining nights. The host agreed to that but amazingly enough air bnb charged us a processing fee for this change! Not fair to our minds! I’m still fighting air bnb over this but have not been reimbursed for the fee. 😡😡😡😡.