We simply couldn’t check in in Sofia’s place.
BE CAREFUL CAUSE IT’S NOT THE FIRST TIME THIS IS HAPPENING (I read in the reviews). I messaged her 5 days up front to tell her about the arrival time and didn t get any answer, I messaged her when we arrived in Lisbon, I tried to call her phone number but wasn’t accurate. We spent the whole afternoon outside With our luggage wandering what we could do, airbnb support was quite useless until I got mad on the phone. We had pointless excuses on the next day. It was a horrible experience. Avoid this place if you want to make sure to have a safe stay and good holidays.