Lourenco and Ana were very easy to communicate with and were great hosts. The apartment is a short walk form Martim Moniz metro and even closer walk to an iconic funicular that you can ride to avoid the hills. My partner and I had a small problem with a leaking shower, but Lourenco was quick to respond to my concerns and helped out as much as possible. Along with house wifi, Ana and Lourenco provide a pocket wifi system that you can take out with you in the city if you dont have data on your phone.