This apartment is on ground level and the check in went smoothly. We really liked the apartment and thought the space was perfect for us (myself, my sister and my mother). The location was really great. We did however find the apartment smelled very damp when we arrived. We realise this is an issue in lots of Lisbon homes, however we found it particularly bad. It did improve slightly with keeping the windows open and using the AC. Perhaps it had been closed for some time.