We had some pros and cons with this stay:
Pros: Vasco was incredibly great at communicating and he adjusted to our schedule very well
Cons: when we went to the house it was dirty and we noticed it was not the same as the pictures. It was more run down. The door handle was almost broken and it was hard to exit the door. There was swelling on the walls and can had dirt on it. We were not happy with the place so we only stayed 1 night out of our 6 nights.
We had contacted the Airbnb and Vasco agreed to give us the refund. He was great with us to the end as he gave us time to sort ourselves out. He was apologetic and extremely nice to us.