This apartment is managed by a company not a person and it is a more like a hostel than Airbnb. We loved having clean private rooms and a kitchen and laundry (dryer issues) and it was clean. Needed some repairs. We thought location was great for sightseeing and restaurants. You cannot get dropped off by a taxi at the door. Be prepared to walk up hills on cobblestone and take stairs but that’s the entire Sintra town not just this Airbnb.