Lisbon is a wonderful city and regardless of this owner's inability to show any sense of hospitality or graciousness, we had a fantastic visit. We arrived in Lisbon at 12:40 AM after a very long day of traveling from the Azores. We were told we would be able to self-check in due to the hour. Fantastic! We reserved the place starting the day in advance because we knew we would be arriving so late. This has been on the books for months, no surprise for anyone. An extremely friendly taxi driver took us to the apt, helped us unload all our luggage onto the street. We opened the lockbox for check-in and…..THERE WAS NO KEY! EMPTY! NOTHING! Texted Nelson but no response. We called Nelson at 1:36 AM, he hung up. Called back at 1:37, he hung up. Called a third time at 1:41 and yet again, he hung up! The taxi driver stepped in and called on his phone. What do you know, he didn’t hang up. After waiting for over an hour, in the middle of the night, in the drizzling rain, a person finally showed up, with a muffled “sorry”. We just wanted to fall into bed, we were so exhausted. We were woken up the next morning by what I honestly thought was a trash collector just outside our window. Nope. It was that quaint tram car chugging up the hill, making a racket like I have never heard in my life! Grinding gears, lasting for about five minutes or so. Like clockwork, starting at around 7am, on the half hour, each morning, it was our wake up call. That first afternoon starting at 4, we had the local drunk yelling. This went on well into the evening. Being a corner unit, it is like being in an echo chamber, hearing very clearly everyone's conversation from the street. And this is a very popular street for the night crowd. This would go well past midnight, every night we were there. Why not close the windows, one may ask? Well, let me tell you why! It was quite humid, hot and was stuffy with no fresh air if the windows were closed. Yes, there is a portable AC unit which we would have gladly used except to plug it into the bedroom, one would need to choose either the light being plugged in or be in darkness. I suppose we could always have moved the large wardrobe aside to access what looked to be multiple plugs conveniently located behind it, in the middle. Moving on, the drawer below the sink with the trash cans would not stay shut. We had no extra towels, either bathroom or kitchen. The space was smaller than the pictures would indicate and the bathroom door swings right into the bed, the space is pretty tight. Mind you, we never did hear from Nelson again after he made a quick exit that first night, just as a follow up regarding the unforgivable, not leaving a key for check in. Especially when said check in is at 1:30 AM. Oh no, I’m mistaken. We did hear from him the night before we left. A text message. “What time will you be checking out?”...