I enjoyed my 2 weeks stay at the palace. The room is clean, bright and has a great view over the city. The walls are pretty thin so you can hear people in the common area and next rooms quite loudly. The kitchen is nice, but the guests often leave their stuff uncleaned there. All in all the interior of all rooms is very basic, I expected a higher quality. The common areas are cleaned daily (except for weekends), which is good. It would be easier for guests to understand the house rules if they were communicated better. Maria answers quickly and is always happy to help which I found really great. All in all I met great people here but wouldnt stay as long again. Its a great spot to explore Lisbon tho!