Our experience with Luis was perfect. We were delayed by over 5 hours, but that was no problem. He met us at the apartment and was very friendly and helped with our bags. He gave us some great recommendations on 'must-see' places that we loved. The apartment looks exactly like the pictures and the kitchen had everything we needed including staples like olive oil, vinegar and some basic spices. The Nespresso machine was a great bonus for us. The location was perfect. There's a small store underneath the apartment for basics (milk, wine, fruits and veggies) and the night scene is just minutes away. I would highly suggest renting this apartment. It was so easy, stress free and we felt very safe and comfortable in this apartment. Luis was the ideal host. Thank you.