Helena was an amazing host! From the week of our arrival, she sent information on activities and restaurants, as well as directions to the apartment and instructions for public transportation. Her responses were always quick and helpful, and she was able to assist us in the issues we had, such as the front door of the building being broken, which was quickly fixed, the shower head not being attached to the wall, and a complaint from her neighbor about the AC unit. All of these issues were fixed extremely fast. This apartment is in a good, safe location, and was very clean and nicely organized with housewares. I will say - if you are looking to party or be loud at all in the evenings, look elsewhere as the walls are thin and the downstairs neighbor is woken up by even minor noises, and will get very upset with you if you cause her a disturbance. Otherwise, our stay was enjoyable. Helena left us wine and cheese, and even gave us local gifts to apologize for the neighbor’s early morning complaint. The stairs are very steep, but this was not an issue for us, just something for future guests to be aware of. Thanks for a good stay!