The flat is very nice, the pool area is very nice. Everything worked well. The check-in was prompt and thorough. The place has an amazing garage for a car. Easy walking distance to center and Alfama. On the negative side - I had no responses to my messages (except something saying he had trouble "connecting" to somewhere and also one redundant message after we had already checked in). After check-in our new contact for the property was perfect. We had some minor issues with cleanliness, the pool area had only 2 chairs with covers (hardly enough) and wifi was quite slow. Also you might want to check out some of the neighbourhoods around the flat beforehand, we were a bit shocked at first. We got used to it and there are lovely areas very close. Our experience was overall very positive and we would stay again, except for the unresponsiveness of the host.