Joana's apartment is in a fantastic location - right across from the Botanical gardens and a stone's throw from the best bakery's and restaurants. We happened to walk behind the apartment to the 2 small supermarkets and found more fantastic places to eat and shop. We would buy coffee and sit in the shaded square every morning with the locals. we'll really miss that.
The apartment has a washing machine but no drier. We were lucky that it was warm so we were able to easily dry our clothes on the rack outside.
Being really honest the only downside was the heat/noise. the apartment does have AC but we still found the evenings a bit too warm for us. Even though the evenings are cool you definitely cannot sleep with the windows open due to the noise outside. Have a read of the other reviews though, most people weren't bothered by this at all!
Finally Joana's communication was excellent and fast. We did have one occasion where we couldn't work out how to use the oven and her team forgot to reply but to be honest we ate out 99% of the time so it wasn't too much of an inconvenience.