Patricia is everything you need in a great host. Very fast responses, friendly and flexible with her time for check-In and check-out. Offered some background info into the building history and local area and emailed a comprehensive list for dining recommendations in Lisbon. Map of the city provided as well. Apartment is charming and typical of the area, with both a balcony at the front and back of the apartment unit. Beds were comfortable too, which was a nice bonus.