Felipa was very proactive in providing details about how to get to apartment, how to checkin, and other tips typical of any tourist. I love how the house was furnished and how particular to detail and design they were. I am very happy the apartment was very very clean!!! She was very easy to talk to, quick to respond and was available at any time. When I had to extend my stay due to an emergency, she quickly understood and responded.
The apartment has a well equipped kitchen, very comfortable beds and in a mostly quiet location. The house is pretty hard to locate via GPS/googlemaps and the taxis/ubers would always drop us above in the main street instead of the actual street of the house, which was not a problem because Alfama is a very dynamic and lively neighborhood.
The only concern was the drainage for the sinks and shower which tends to be very slow (slow, but not blocked). I am not sure if this is an issue of the house or of the area. But otherwise, our stay was fantastic! Highly recommended.