From the time we walked in until we left, we felt at home here. There was someone to meet us at the door, and the unit is incredibly beautiful and spacious. The tile in the unit and the steps are original from the convent, and you feel like you are walking through history. Note that it is really a 1-bed, 2 bath unit; the second bedroom is an alcove on the second floor outside the bedroom. It would work for a child, but offers no privacy for an adult. My mother chose to sleep on the sofa downstairs rather than try to navigate the stairs to the downstairs bathroom at night.
The location is amazing - Bairro Alto is a great neighborhood, and the unit is two small blocks away from the Gloria Funicular. You can walk to incredible restaurants and shops, parks, and landmarks. Note that it can be kind of noisy at night because there is so much going on, but we preferred to stay in the heart of things, and the tradeoff to stay here is worth it. The gardens out back are a great respite from the bustle out on the streets, and offer great views of the bridge and the surrounding neighborhoods. A great place for a glass of wine before dinner.
As indicated by other reviews, the address is a little deceptive. If you tell your driver that the address is 3 or 5, it will go much easier.