The apartment had to be closed for works but Mercedes was very helpful as she found us another apartment, just a few streets away from original one. Since the apartment was slightly more expensive than this one, she offered to pay for the difference. The communication with her was very fast and she was very nice and available for any kind of information. Unfortunately I can’t review the apartment itsself but I can say that Mercedes is very nice, helpful and I would defenitely book an apartment with her again!