The apartment was clean and very convenient. Gabriella was great about providing information on the city and neighborhood. For older guests, the stairs can be daunting. There was a bad odor in the stairwell (which did not seep into the apartment) and I believe that Gabriella did her best to communicate our concerns to the property maintenance company. Tram 28 was super convenient. Neighborhood felt safe and had a great vibe. We had a ball staying there!