We're arriving late on the first night at around 11:30pm, when we opened the safe box, there's no key in it. Called the host right the way,he said other guest could have gotten my key. Fortunately there's someone at the door opened it for us. Couldn't really sleep the first 2 nights because of the huge amount of noise upstairs between the hours of 2 to 7 am. On the first night we found a bug on the pillow, not sure what it is,so didn't pay attention to it.But on the next morning we found another one on the bed. This time we're pretty sure it's a bed bug.Talked to the host the next morning,he said no room can be switched since they are fully booked.The best they can do is change the mattresses. 2 days later we found another bed bug.Talked to the host again they said they will put some pesticides in our room.On our last day, there's still bed bug to be found.