Our stay with Helena was really good! The place is exactly as stated and the amenities are perfect for a small family or small group of friends. The beds were nice (just a bit unstable but it wasn’t that bad). The rest of the apartment had everything we needed. It’s walkable from 3 different metro stations with different levels of difficulty (Alameda, Areeiro and Olaias)
Helena was available throughout our stay, very thoughtful and ready to help! And she left us halloween themed candy as a welcoming gift!
The only issue we had was not at all related to Helena or her place but to the upstairs neighbours and the walkability to the apartment. The neighbours were loud during some of the nights (but there was nothing Helena could have done about it) and since we had an older lady with us, walking to the apartment was a bit challenging for her but we managed.
All in all, I recommend it!