Utter lack f professionalism. After we booked a place for 2 weeks, crossed the Atlantic, we were presented with a place with no AC ion the middle of the summer. They told us we have to fix the problem with the building manager, as Ana is out of town. They never tried to fix the AC. Without even trying, they washed their hands of us by simply reimbursing us. We had to book a hotel instead and we’re left with no place to work from. They were entitled, unprofessional, lacking any empathy. They simply should not work in the hospitality industry.