What an excellent experience! Helena was incredibly helpful prior to arrival providing us with numerous city guides and instructions on how to get to the flat. She was always willing to help during our stay, responding to our requests in a very timely manner and even helping us reserve a taxi to the airport upon departure. The flat itself is spacious and was perfect for our needs, with a great location for walking to various parts of the city or taking transit. One piece of advice is to pack light as the stairs are very steep! Thanks so much for a great stay Helena!!