Paulo was very responsive and met with us to drop our bags early while we waited for our check-in time and they finished cleaning the apartment. The apartment is located walking distance to lots of things including the metro and fit our needs for a place to sleep after exploring all day. There are two bedrooms and we slept in the back room, which was quiet at night. There were also two space heaters, which was nice to have.
There are some things that could be upgraded in the apartment to make it a bit more comfortable, such as the bathroom or adding some more lighting options, but everything was fine enough. Cleanliness was okay--this might have been because they did a quicker job to let us check in earlier, which was kind, but we did find a couple things on the floor that indicated it wasn't the most thorough job. I'd also recommend replacing the shag rug in the living room. However overall, it met our needs and was an awesome location for us to launch from and explore the city!