Our Bica apartment was comfortable and clean, even though the bathrooms felt a bit small at times. Storage closets and shelving were an added plus. The place had lots of light even on cloudy days from windows and sky lights. Being able to see the river and look out over rooftops was definitely a plus. As other reviews have mentioned, the stairs could be a bit daunting especially the last flight because it lacks a hand railing, but after a few trips up and down, we gained more confidence. Having João's team transport us to and from the airport was a wise decision since they also provided help with our luggage. Whenever we had a question, their responses were timely and helpful. Staying at the Bica apartment in the heart of an historic center felt like a true Lisboa experience. Deborah