Bruno responded within minutes, was very friendly and helpful. The neighbourhood was ok. A famous graffiti on an old deteriorated building opposite the house on a main road. The apartment was very quite despite this. The underground was 20 meters away (2 stations to the city center) otherwise we walked down Avenue Liberdade and it took us 20 minutes to the city center. All in all a very nice cosy place where we love to come back in future.