Eva, Tiago, Gabriel's place was really great, we had a lovely stay in Santos. We really liked the area, cute cafes and restaurants just few mins walking. Loved having a terrace area. They were helpful with the check in and check out process. You do have to specify a time of arrival since someone helps you check in to the home and gives a mini tour.
One thing we did notice, the smell in the house was pretty apparent, during our stay there was a consistent smell of mold/humidity. It felt like the sheets, bed headboard and the couch fabric were humid.
Otherwise, everything else was great!