When I arrived nobody was there. We were told to be there not before the 5.30 pm ,but then I had to wait 30 minutes in the street with my luggages. Not an ideal welcome after a flight, and definitely not an ideal way to start your vacation. The flat wasn't clean. There were very visible hairs on the linen of the bed, and on the walls of the bathroom, too. All the amenities in the bathroom were dirty, even in a public restroom I do find an higher standards than this one. Clearly nobody had cleaned the flat before our check-in, and nobody has cleaned the bathroom for a long time. The flat is 100% insalubrious, as there are not windows, except for a very small one (the one displayed in the flat's pictures) which serves all the flat and it opens direct on the street. It is like a grotto.
The floor was sticky everywhere, and in the kitchen area the rug under the small table was lurid. I immediately reserved another room in an hotel. Unacceptable.