Marisa has great communication and offered warm hospitality. We arrived early in the morning and she tried her best to let us check in earlier. The apartment shows exactly the same as the pictures. It locates on the third floor (American standard) without lift. You have to climb flight of stairs but still manageable. It closes to Metro and 2 stops away from Rossio station. If you are looking for downtown core, it is not the place but it offers you the quiet environment. Overall I recommend it for those people who want to be away from tourist area.