The check-in was very easy and straightforward. There were many tenants in the place, but it was very quiet and everyone there was nice. The rooms aren't equipped luxuriously but for me that doesn't make any difference because I don't need much to enjoy. The location is fantastic, only 15min from Gulbenkian Museum and park, about 30min walk from Rossio square, and 45mins from the river. Maria and her team were very responsive to my questions and requests. Overall, would definitely recommend!