This company manages 150+ Airbnbs in Lisbon and it felt like they cut corners to maximise profit. Its counters were unclean, shower drain clogged, a piece of plastic wrapper was on the nightstand, and they only provided us with one roll of toilet paper. The Wi-Fi was extremely weak and could barely handle two devices in the living room and was even weaker in the bedroom.
To their credit, the host was responsive when I vocalised my concerns and sent a maintenance person to “verify” and resolve the shower drain issue. The maintenance person was 20+ minutes late and threw off my day when I was here on a brief, busy work trip.