The apartment was in a very good location for restaurants, shopping, waterfront and train station. All basic amenities were stocked in the house. The beds were very comfortable spacious rooms. Unfortunately, due to a late train arrival, 30 minutes, the host did not greet us. I notified the host in advance of the late arrival. We did not receive a reply. Upon arrival, a guest that was staying in the building let us in the main door to avoid the rain. When the host finally responded, we were told that the greeter was busy and we had to go to main office which was a 25 minute taxi ride. We picked up the keys ourselves and took a second taxi back to the apartment. The inside doors are not marked. We attempted to contact the host for assistance and waited a long time for response. Eventually, we received an email after contacting Airbnb to help us. Having the door labelled with the unit number would be very helpful and if the greeter is unable to meet guests, a key box would improve the situation. We enjoyed our stay and would recommend this home and would stay here again in future travels