This may be one of my favorite AirBnB's ever. Susana was an excellent host, communicating with me frequently, giving me her tips on local attractions and restaurants, and allowing me to store my luggage at her guest house when I arrived several hours before check-in. While I didn't get to meet her, I did interact with three of her other employees and they were friendly, professional, and very welcoming. The space is amazing, a good size, and a family of up to four would be very comfortable here. The neighborhood is one of the best (and safest!) in Lisbon. I highly recommend this apartment.