Good communication beforehand and place was ok but smell of damp on arrival and when returning at night. Internet was temperamental and not an issue as always out but on the last day I was sick so wanted to use it and it completely stopped working. I didn’t make them aware of any of this until the last day when it became an issue, I emailed and was told I would receive a partial refund which was fair enough but then they completely ignored my follow up emails. That is unprofessional.