Aldina was there to greet me because I couldn’t find the location of the lockbox and I didn’t have access to the original email (no wifi). But it was hard to communicate. Me English, her Portuguese. She showed me to the room. Nobody showed me where the bathroom was located on the 2nd floor, so I sorta had to figures things out at night. Otherwise everything was fine. Room is basic and bathroom was spacious. If you need a cheap room close to Lisbon Airport, this is a good pick.