Joao was exceptionally attentive. He checked in daily, offered assistance should we have needed it and provided a clean and homey apartment for us to stay in. We were greeted with wine, water and snacks which was a very nice surprise. One item to note is that there are very steep stairs to get up to the apartment, so pack light so you don’t have to struggle to get your bags up. Also, if you are tall (my husband is 6’5”) be prepared for tight spaces. The apartment is wonderful and we would stay again, but the bathroom sink and shower are quite small, especially for people who are tall. All in all, we loved the apartment and the location.