My husband and I have been travelling Europe for 5 weeks and we had 3 air bnb bookings including Juans. Of all 3, Juans was the only positive experience. His place is in the heart of Alfama and is close to everything. It is a cute, cozy place that felt like home! Although we never met Juan because he was out of town, he left us in capable hands of Izabel and Anna who met us at the house and ensured we were taken care of. They even left us a few food items like bread and cheese and a fact sheet of Lisbon for our convenience. I will stay no where else if I ever come back to Lisbon. Thank you for such a wonderful stay Juan, Izabel and Anna!