Alexandre was a wonderful host! I had some flight delays and he accommodated my change in check-in with no issue. The apartment is exactly as pictured and the location is perfect for exploring the Alfama, the Chiado and so much of Lisbon. The place was sparkling clean and the beds were comfortable. The welcome snacks and information on local spots were all great, too. My only note is that Lisbon can get chilly and the heat is provided via space heaters. I wasn't comfortable leaving these on while I was away from the apartment, so it was a bit chilly until they kicked back in when I arrived home. I'd just suggest packing slippers if you're visiting in winter.