We arrived four friends and generally had a good experience. Picking up the key on the other side of town during rush hour was not so convenient and we would’ve preferred meeting someone by the apartment. arriving in Rua Borão we had to find out that the street number indicated on Airbnb was wrong ( it is no. 14, not 12) and there was no information on where to go inside the building, so we needed to call the office again, which was fine. The apartment is located in a quiet street and super central in Alfama. It has good light in the living room. The place is obviously not as good as the pictures and just seems very old and not 100% taken care off, especially regarding kitchen and bathroom it is clearly outdated.
We wrote to Altido team about the mildew in the shower, and they wanted to remove it while we were staying there, which we didn’t accept, since we were also work from the apartment and didn’t want people wonder around there. On arrival we found two broken coffee makers and it took almost three days to replace it with a working one. The shower is super small and basically the floor bends down as you step into the shower and it feels like it could break any minute. They accepted to give us a price deduction which I requested via Airbnb, so thanks for that.