Isabelle was extremely understanding regarding our arrival date, as we had some visa issues and delays. So we are really grateful about that. Ricardo, her assistant, was also kind and welcoming. The apartment is cute, and the location is great if you are visiting Lisbon and want to be close to restaurants, Fado and lots of viewpoints. Alfama is an amazing neighborhood, so you will have plenty to do while staying here. We rented the apartment for a month while looking for a permanent place in Lisbon, so for us it was a bit loud with all the Fado restaurants so close. And we had some small issues with the cleaning and the fridge, but we discussed it with Isabelle already and she was very responsive about it.