Paulo was responsive, reliable and accommodating; any issues that we had were dealt with quickly. The boat itself was cosy, clean and functional, but as other reviews mention (also acknowledged by Paulo at the start of our stay) beware of extremely loud music from the nearby clubs throughout some nights. This was mainly an issue on one particular night out of three. Paulo also provides a useful manual about the boat and nearby places to eat, as well as giving us a 2-hour sunset tour on our first afternoon, which was very lovely and memorable, and was flexible about check in and check out times. The boat was a 30/40 minute walk from the city centre and getting around was simple and easy.