We recently stayed at Sandra & João's place and everything about it was fantastic! João greeted us at the apartment upon our arrival. He patiently reviewed and explained everything that we might need to make our stay in Lisbon comfortable and enjoyable. He and his wife thoughtfully had wine and delicious snacks laid out for us, a very nice and thoughtful touch. The apartment itself was immaculately clean. The beds were comfortable. The shower had a powerful rain head. The kitchen was amazingly well stocked with lots of dishes to accommodate the use of the dishwasher. We have stayed in other apartments with dishwashers but I have always found that there were never enough dishes to stack a dishwasher, and ended up having to do the dishes by hand, which was never a big deal, but just speaks to the issue of Sandra & João having tended to everything. This couple have thought of every detail to make people's stay pleasant and comfortable. It is as if they are professional hosts who have been in the business for a very long time. They even had written instructions in a binder in different languages to answer any questions one might have, as well as made recommendations about where to eat and who to call for a taxi, etc. João also made us aware that he was available anytime by text or phone should any problems arise, which none had, but this just added that extra security of knowing that the host was available. This is what helps me decide which apartment I will book when I'm sifting through the initial options because the unexpected can always arise and renting an apartment is not the same as being in a hotel where there is someone available to tend to problems.

The neighbourhood that the apartment is located in is very atmospheric and safe. Tram 28 is nearby and the metro station is only a 10 minute walk away. Overall I can't say enough about this apartment. It is decorated nicely and we found it to be not only functional but aesthetically pleasing. Thank you Sandra & João for making our stay so pleasant. We would definitely stay at your apartment again if we were to visit Lisbon. This is our fourth AirBnB experience, and we have also stayed in other non AirBnB vacation rentals. While we enjoyed our other apartment stays, your apartment and how you organize things had definitely surpassed them all.
Thank you, Anne & Andrew