In my view when you visit a new place, the most important thing is to have local support from a reliable person . Filipe is that genuine person who will go out of his way to make your stay comfortable and is very responsive to any query. The place is great and very thoughtfully done. The metro and train station(with car rental available) is very close by which made some of our adhoc trips comfortable even with two small kids. This is in a very picturesque place in Alfama but the only word of advice is that if you want to push a kid stroller around, this is located on steep hills (just as entire of Alfama) so you need to plan your excursions properly. In general you wouldnt regret staying at Filipes place.