Iago has charming, spotless 5th floor walk up apartment in a location that is perfect for seeing the city.
What the apartment lacks is an accurate description of what to expect. Five floors is a long way to haul suitcases after an overnight flight. That information should be in his description, not in the reviews of his guests.
The kitchen was not adequate for preparing breakfast let alone a whole meal. A frying pan with all of the nonstick coating worn off is not only frustrating to use but also a health hazard. When there is only one cereal bowl, three espresso cups and three mugs, it is hard to serve breakfast. The old coffee percolator was difficult to use without a potholder to prevent burns. Not a single wine glass or serving dish.
The shower off the main bedroom had no door and flooded the bathroom when used. When I inquired, Iago said a guest had broken it and one was on order. An inexpensive and effective solution would have been a shower curtain and rod. Even a heads up not to use would have been helpful. There was only the bare minimum of towels available to use.
When these things were brought to his attention, his response was basically that I do not understand how things are done in Europe.
If all you want is a quaint, clean place to stay, in an excellent location, this is a great rental. If you seek amenities consistent with the description and excellent customer service you may wish to reconsider