There are 2 completely separate aspects: apartment itself and management.
The apartment is spacious, recently remodeled, perfect location. We really enjoyed it.
It is really sad that the management company can ruin the impression from this great apartment. For starters, they do not meet at the building like all other hosts did in our previous numerous Airbnb rentals. Instead they force you to go to their office, go through some tedious check in procedure, and after that you are on your own with all baggage
We also had to struggle with air conditioners all the time. Somebody from the office came over, fixed it temporarily, but the problem reappeared again. Not a good thing when you have over 30 degrees. outside.
So 5 stars for the apartment and 2 for stars for management.