I'll start with the good: The location of this apartment was perfect. It's about a three-minute walk up the hill to the castle and you're in the heart of the Alfama neighborhood.
Now the bad, which there was a lot of: When we got there, the apartment was very dirth and there was no shampoo or shower gel in the shower, the paper towel roll was empty, and there was no detergent for the dishwasher, which made us wonder whether they just rinsed off the prior guests' dishes with water but didn't use soap (really gross thought). There were three rolls of toilet paper in the bathroom, all of which were soaking wet and unusable (they had to bring new ones). The bed had a large white crusty stain on it near my head that I had to contact the property managers about to come and change out the linens. We were here in January and the apartment was freezing cold and damp with no way to make it warm - no heat or even a heated towel rack. We froze all night in bed. We learned quickly that we had to stagger our showers as the hot water was extremely limited - just when you started to warm up from the freezing cold apartment the water suddenly went cold, so we had to take quick, staggered showers to try to use up the hot water before it ran out. Our towels (one bath towel each and one kitchen towel for four nights) were constantly wet as they wouldn't dry since the apartment was so cold and damp. The bathroom was ridiculously small, as small or smaller than an RV bathroom (no exaggeration). While the location was great, we would not recommend this property. For the price, there are much better places out there.