The unit did not have power, because the host does not have a sufficient electrical budget to support the number of units they were renting. I was without heat, internet, refrigerator, etc for one week. The host spoke with the electrician in front of me in Portuguese, and the host tried to mis-translate the electrician's Portuguese words to me in order to make me think that the problem was a short, when the electrician was saying that the host didn't have a sufficient contract. Even though the problem was known by the host and was caused by the host's negligence, the host was unwilling to provide any refund for the week without power.