Gorgeous apartment! The 5 flights up (with baggage! Or after a glass or two of Portugal's delicious wines!) can be a struggle, but the views are worth it at the top. My favorite moments were during breakfast, when I'd pick a window to sit by and look out over the rooftops or at the Castle in the distance. We did not meet Vera in person, but she was very responsive via email and her house manager, Rita, met us at check in and out. Rita was wonderful, showing us on maps where to go and was very friendly. There were four of us staying in the apartment; some of you all may think its a bit tight (ie one closet, no dressers) but being from NYC, we had no issues. Overall, we definitely recommend the space and would come back!