We didn't get to meet Miguel but we were welcomed by Maria, she was really nice and pleasant. She welcomed us with a bottle of wine and cherries. The apartment is excellent, it's fully equiped with anything you might need at all! It is truly cozy. The location is very central and very accurate as in the listing. We were very happy with the location and would definitely reccomend as we got to stroll arround Chiado and Bairro Alto every day (and go out at night). Miguel is fast to reply every question we had, offer directions etc. It would have been nice if they could arrange a taxi back to the airport (as offered upon arrival) but it's not that important as the nice people in the cafe next door helped us with that. We feel we made a great choice and we're very happy with the apartment. Definitely reccomend it!