Sofia was very welcoming! She and her son, Tomas, offered to pick us up from the airport as a Honeymoon gift. They left bottled water and apples for us to snack on. The apartment is exactly like it is in the pictures, but the main pic that shows rooftops of two buildings in front...those buildings aren't there right now so you can see a lot of the river from the apartment. We had such a great time in Lisbon. I will certainly rent this place is available when I return in the future!