This apartment was perfectly true to it's description and photos.
Hugo couldn't meet us when we arrived but his mother was there and spent at least 15 minutes with us. She gave us tips about the apartment for the kitchen appliances and bathroom. Then she gave us excellent recommendations for restaurants and "must visit" sites as well as a great route to Sintra.
A previous guest had had a problem with the shower curtain but Hugo was very prompt with fixing it our first day and then he too spent some time with us giving info about the city and Portugal.
This apartment was great for 6 people, very nice living space and beautiful kitchen. We were also very close to everything in downtown, historic Lisbon. Right next to shops, restaurants, squares, and stations.
While the apartment is on the 5th floor it's nothing that we couldn't handle and being so high kept the noise level to a minimum.

Overall we were immensely happy with our stay and will be back again if ever in Lisbon!!