Ildar was great, waiting for us as we got lost (our fault, it's not hard to find!), even coming out to retrieve us as we stood exhausted on the street staring at the building. The bed was comfortable and the apartment clean and inviting. I would say beware if you have large luggage, the place is on the third level with a dim and narrow staircase! Also, if you're walking from Restauradores station and using Google maps: Calçada da Gloriá is the tramway/funicular street that goes straight up the hill. I kept looking for a regular sidea street and missed it (3 times).