I cannot fault our stay. Susana was amazing , she sent detailed instructions on how to check in, even going to the length of cleaning early in order to allow us to check in hours sooner due to a change of flight. She also let us check out an hour later too. The apartment was immaculately clean, fresh towels and bedding an loads of hot water. Kitchen was well equipped and the couple of times we cooked was like being at home. The location was brilliant. In the heart of Alfama just a few streets away from the Castle, within easy reach of the train station if you want a memorable day to Sintra or Cascais. Mini markets everywhere and loads of places to eat. A great place to stay if visiting Lisbon . Would highly recommend.