Juan is possibly the nicest guy we've ever met. He was always trying to make sure we had everything we needed and he was full of helpful suggestions on how to get the best out of Lisbon. The apartment is beautiful, cozy and in a very convenient location. Please note however, if you are more than 6ft tall, you may have some trouble moving around on the upstairs level as the ceiling is a bit low - this only adds to the charm of the apartment though, as it is an authentic building from the 16th century! We would definitely stay with Juan again and can highly recommend this place!