We booked Nelsons apartment to stay in Lissbon for few days with 2 another friends. Unfortunately we had a "last minute problem" at work and could not come. Anyway our two friends stayed there and really enjoyed the time at the apartment. Even thought I was not there, Nelson was always helpful with the communication, always sent us a prompt feedback for all our messages. He even sent us per e-mail a great "trip guide" with suggestions for enjoying Lissbon during our stay. Next time I hope we can come and will definitely try to stay there again!