Ana was really helpful and dealt promptly with my initial enquiries, prior to and on my arrival. Her flat was better than she described it in her advert, very spacious and welcoming.
I like the additional touches she added - such as leaving me little bottles of alcohol and some local biscuits. She even went through the trouble of meeting me and my friends at the train station and providing us with helpful tips and recommendations to make my stay in Lisbon enjoyable. I had a great time at one of the restaurants she recommended.