Elisabete was a gracious host during our stay. She communicated well, was understanding even when my internet was not working and unable to communicate back. The apartment is as depicted, very clean, and attractive. The location is tremendous-you can walk to everything easily. I had originally planned to stay in Alfama, but am so happy to have selected this apartment. The fado in Alfama was so wonderful and a highlight. I knew about the stairs so I was not surprised. We hired an amazing Tour guide (Miguel)-Vidal tours to take us around for the two days. Sintra is very easy to travel to and is a must see my only complaint is that we needed many more days in this beautiful city.