We didn't meet Ema but she sent a colleague to meet us. It was nice because we can just tell her 30-45 minutes before we arrive on the time of arrival. The place is a 15 minute uphill walk to the baix place with the tourist area. It is a 10 minute uphill walk to the more university area. It's close to the tram28 (the one goes to the Castile). It's a 10 downhill walk to take the team 15 to Belem. The apartment is well equipped (soap provided). The apartment is at the ground floor so it may be somewhat loud for someone who is not used to sleep in a city. I slept fine but my boyfriend had to sleep with ear plugs. Also it is because we kept the window open for cool air so it will be quieter with the window closed. It's very secure since there is a doorman there 24/7 and you get a free parking in the garage, which is nice while traveling the city.