Positives
- Location is great/central. A 15 minutes walk to Praça do Comércio, Tram 28 is literally on the doorstep of the flat (which could also be a downfall as it runs quite late into the night and you can hear it passing the flat).
- The flat is nicely decorated
- The flat was relatively clean
Negatives
- The most concerning issue was the flats poor electrics! Gaetano failed to inform us that 75% of the plugs don’t work in the flat and that one of the sockets actually sparks and blows up when you plug things into it. I made the unknowingly made the mistake of plugging my phone charger into this socket, and it blew up my charger and cable, which now no longer works. Other than this being extremely dangerous, Gaetano did little to correct the situation. I messaged him straight away to inform him of what happened. He informed me that this had happened to him before and the electrics in the house "are bad", but didn’t offer to replace or compensate me for my broken charger, and try to blame the fault on me. In addition to this, Gaetano said that he’d come the next day to try and fix it, but he never showed and never communicated with me again.
- Incorrect check-in time was originally listed, so we arrive at an untidy/yet to be cleaned flat.
- Host attitude isn't the best. With both the electrics and check-in situation, the host didn’t seem to care too much, didn’t offer an apology and tried to deflect the errors onto me.
- Minimal cleaning products were provided, no washing up liquid and a minuscule amount of hand soap in the bathroom.
- Lack of cups. For an apartment that sleeps four, there were only two teacups provided.
- Flat entry. This is slightly out of the host control, but the flat is (1) on the fourth floor and there’s no lift, so if you have anything more than a small suitcase you may find it difficult to get up. (2) the staircase up to the flat is poorly lit at times, a big issue at night where we had to use our torches. (3) neighbours leave stuff out in the hallways, such as large boxes, partially blocking the staircase and making it hard to get up and down the staircase.