Rick really made us feel comfortable even before we got to Lisbon. He answers quickly and has great tips for Lisbon. The app. is great and sooo lovely and cozy and we had everything we wished for. I Would recommend always This airbnb! After a 25 mins walk (That takes you to great miradouros btw) you get to the center of the city :) otherwise an Uber gets you there in 5-10 minutes.