We booked a stay for three nights. When we arrived unfortunately we found the flat not cleaned up after the previous guests. Even if the company offered us another stay nearby their customer service was not able to manage the situation properly, we had to speak to them 5-6 times every day during our 3-day stay. The team told that it was not theirs fault and the blame was on a cleaning team.
The apartment itself was beautiful, one of the most stylish available in Lisbon. After speaking with Airbnb we could solve all the issues with the host company and spend really great time.