Priscilla was wonderful. She answered our emails right away and helped with any questions we had when we got to Lisbon. The apartment is wonderfully located! So central to everything. Very quite until the construction crews started at around 7:30. But that won't be forever. It's up 3 1/2 flights of stairs, but she was right, we were used to it by day 2. We fell in love with Lisbon and hope to return. If we do we will definitely stay here.