Henrique went out of his way to make things go smoothly for us. Came early to let us in as our train arrived around 12:30, called for a cab to take be waiting for us to take us to the airport, welcomed us with a bottle of wine and some snacks - a very nice touch.
The apartment is nicely located, pretty central to key areas of Lisbon. Just wish the street its on was better maintained - quite a bit of graffiti on it - but never felt unsafe.
The bed was very hard - not our favorite mattress style but that's a personal choice.