Ana was so incredibly helpful, both her and her husband were waiting at the apartment when we arrived to welcome us. They were so warm and friendly and answered all our questions about Lisbon. Ana had also left a booklet with all her favorite restaurants and wonderful suggestions for things to do in the city which was very helpful!!! The apartment itself was perfect. Brilliant location, quaint, peaceful with cute cafes and restaurants just outside the door. The apartment was beautiful, very clean, with all the comforts you could possibly need. There was also a cleaner that came twice during our stay which was great. WE would definitely recommend this place to our friends and family and we would try stay here again on our next visit to Lisbon. Loved the people, Loved the location, Loved the apartment.