I'm typically an easy person so haven't given this rating in my Airbnb experience. We had to take all the photos and videos to report those issues to Airbnb. 1. Cleaning issue: found so many hairs under the pillow, saw blood(ish) stains on comforter, drain was stuck with a lot of hairs it was so disgusting. Hope the host can fix this for the next guest. 2. Functioning issue: Bathroom sliding door was stuck and not functioning so one person had to stay upper floor while I was getting shower or using it. 3. Towels: Only one shower towel provided for 5 nights. You won't be able to get any extra towels if you stay less than 8 NIGHTS. It was not noted in house description and we were not aware of it. 4. Bedding: As we see some cleaning issues, we requested (1) extra clean sheets. Rejected. So we had to purchase our own blanket! 5. Communication: Usually takes more than 3 hours to receive reply so send a message as early as possible if have any questions or see any issues. 6. Check out the room carefully to see if there's any broken furniture: There was a broken stool and it was standing at a corner (on 2nd floor) like it's normal. We tried to sit on it and it just fell apart. My friend almost fell so it was very dangerous moment. And the host charged 200 Euros for the damage paneity to us, so we had to argue with that. Fortunately, Airbnb helped us to resolve this issue after we send all photos, videos and SNS messages that can prove our dispute.