We had a great stay in Elizabeth's apartment. Her friend Carlos was there on time for check in and was very informative about the apartment and Lisbon with some tourist recommendations. He was also on hand via phone/text and arrived promptly for check out at 5am, despite his lack of sleep that night!
The apartment is of a very high standard. The west facing terrace is great with amazing views of Lisbon, very high spec Kitchen with Dishwasher, Fridge Freezer, Oven and Hob and a nice living area with a small TV. The bathroom again is of a high spec. The bedrooms as well were very good and comfortable and the Air-Con works very well for British people!
Only downsides was that the flat was on a hill and on the 4th floor (This makes the view on the terrace even better though), although this didn't bother us too much as we are young and in decent shape. This would be a struggle for people with mobility issues as there is no elevator. The other thing was that there was a €30 fee for checking out at 5am. I think this could be avoidable if there was a system for self check out, would save visitors some money and would save Carlos some time and he can get some rest!
All in all in was a great apartment, we had a great stay in Lisbon and communication with Elizabeth and Carlos was very good and informative. Would happily stay here again!