Ceu was VERY helpful and did a great job of making me feel at home. She prepared breakfast and coffee every morning, drove me and my luggage to the next place I stayed, and even washed and hung out my clothes for me! She was very sweet and interesting to talk with. My only complaint is that there was not A/C in the apartment (not uncommon for Portugal), and I was there during an abnormally hot time. With normal weather conditions, I'm sure I would not have even noticed. But otherwise, I couldn't have asked for a better place or a better hostess!!