The location and apartment was fantastic! Previous reviews noted noise on the street but the two nights we spent in the apartment (Thurs and Fri) we didn't have any issues. When we arrived there was a slight damp smell in the room, but they had place a dehumidifer in the room. The next day after we had taken showers in the master bathroom, my husband discovered that the damp smell was because of a water leakage from the shower that was seeping through the wall into the master bedroom. Throughout the investigation of the issue we were in communication with Filipa. Once the leakage was discovered and Filipa saw it was a bigger problem then we all expected, she quickly (within 1-2 hours) proposed a solution--all resolved while we were out to breakfast. After we finished breakfast she met us at the apartment with her SUV and took us along with our luggage to the replacement location. The new apartment was huge, had air conditioning, and was in an even better location than the first (and we thought the first location was perfect!). She and her team went above and beyond to make sure that we also agreed it was a suitable solution and made the transition seemless--which we definitely appreciated since we were traveling with our baby. The second property was even more amazing than the first! 3 stories, 7 bedrooms, many bathrooms, kitchen, large terrace and a view of the sea from the master suite (PLUS A/C!!!) Their hospitality in combination with thoughtful touches in the properties (shampoo, shower gel, coffee, pastel de natas and wine) were added bonuses. We would definitely stay with them again!