This is a very convenient, central point to see Lisbon. However, cleanliness was an issue. The kitchen has mold and the towels are quite crusty and stained. Check-in could also be smoother. While Lourdes was great when we got connected, giving the contact info of another check-in host (Fred) who is not going to be involved only causes confusion and delay when I have to reach out to numerous people to coordinate check-in. That inconvenience is compounded for travelers who are in transit, catching wifi wherever possible, and trying to make it by the quoted check-in time to avoid fees.
The hosting has some extra frills like folded towel swans, when it's really the basics that are important but were missed.