We were asked to inform Joao by text when we receive luggage at the airport so he can make his way to the flat, which we did. After not hearing back, we called - both me and my friend called many times from two different phones and got no pickup or reply for over half an hour. (Please don’t suggest the host was driving or some other reason, one can stop the car for 2 min and make a call or reply to a message.) He was aware he had guests waiting and the booking was made way in advance. Eventually we received a message promising to be there within 5 min, it was over 20 extra minutes in fact before he finally met my friend. Altogether my friend waited for 45-60 min on the street not knowing if the host will show up (we’ve heard nightmares about hosts cancelling last minute and we’re dreading that outcome). The place is advertised as having two beds, so imagine our surprise when we arrived and discovered sheets and linens only available for one bed. We contacted the host and got the funniest answer “I thought you will share the bed”. So many things are wrong with this assumption. First, that he assumed it at all! (If the place is advertised as two bed, it’s not up to us to justify or explain our sleeping arrangement, but rather enough bed sheets and linens should be available to cover the maximum beds advertised, if it was me, I’d leave two extra sets in case of accidents, no questions asked). So for the lack of bed linen we shared the bed the first night. Second bed is basically a pull out sofa and it’s in the “living area”, which in itself is not a problem. The problem was when we discovered there are no blinds/curtains or anything decent whatsoever in the living room to cover the windows (bedroom had no windows, don’t get me started); we had to use chair cushions to cover one window in a very creative way and some other sheets we had to cover the main window door. Next we discovered the flat had no wardrobes, no hooks, no rails, no anything where clothes can be hung! This is ... insane? There are a few drawers (flimsy and falling out), but if you need to hang dresses or other clothes, you’ll have to get really creative. And you’ll still end up having clothes hanging everywhere including chairs. Not cool, not thought through at all. Too much of a student experience, and not a tidy kind. WiFi was unreliable. Even after restarting the little rooter. Had to use my 4g, luckily I was travelling from Europe and had no roaming charge but my friend had a data limit and was inconvenienced by this. We were under the impression WiFi issue has been sorted as we noticed many prior complaints. Most of the flat was clean as in “dust free”, however one thing...