As a family of four, this was a good place to stay that put us close to many major attractions and restaurants. Most places were within a 15 minute walk. There are a lot of stairs that were narrow and could be hard for anyone who has mobility issues, but it was not a problem for us. Check in was easy and we are thankful we were able to have an early check in! Communication could have been better, I had to follow up on questions but they were answered after one follow up. The key and door lock was a bit tricky, the door knob doesn’t work so you need to turn the key a few times and push the door in (unsure how many times, we just kept testing until it worked). Noise levels were not bad, Lisbon is a large city with a night life so you’ll get some noise at night but not loud music or partying (mostly just cars) in this unit.