Joane was always quick to answer and very helpful. Pedro met us and did a great job showing us the house and giving us tips on getting the best from Lisbon. We were happy with the location, could walk to all parts of the city and handy for the train station.
The house itself is in need of TLC, the beds are comfortable, but the bathroom basin tap leaked from the bottom and a new shower head would be a good idea. We were 3 and there's only a 2 seater sofa, fine, but not enough comfortable seating if you're a larger group. Limited kitchen utensils. As there's no door in attic bedroom it can be noisy if people get up before you or go to bed after you. I have only written positive reviews before now and chosen not to write about negatives but these are things I'd like to have known before booking. Also they are pretty easy to put right.
Helpful host, great location and love Lisbon, just need some loving care in the house.