Communication with the owners was good and they seemed nice ,(much like all Lisbon citizens), but the results were mixed. The place has no windows and no escape in the event of a fire. We asked about the fire blanket that was listed in the emergency placard and were told the blanket had been taken by a renter and one was on order. Hmmmm... the internet never worked during our stay so we bought cell data which worked at times, others not at all. We were told that the adjoining apartment had disconnected the line to our apartment, then told it was reconnected and was working, but that just wasn't true. if you book this place just be aware you will be living in a remodeled attic. A clean attic, but still an attic.