We stayed at Nuno's guest house for 3 days. The communication was easy and great, and Nuno was able to prepare the room earlier than the scheduled check in time as well! The guest house is on a main street, 2 min walk from Rossio Metro station, and 10-15 min walk to the Rossio railway station, and the Cais de Sodre railway station. Only two streets away was Rua de Augusta which is lines with restaurants and cafes. You also a 5 min-10 min walk from a shopping area. The guest house was located on the 3rd floor and had an elevator. We were provided keys to the main door, and our room, and a code to get into the building. We stayed in the "red room" which had two twin beds in a spacious room, a small closet with hangers, linens, a desk area, and a portable AC unit. The AC unit wasn't very powerful/cooling so we opened the windows at night as the night air was much cooler. However, that also allowed in quite a bit of noise from outside. We were across from the shared bathroom which were shared with two other rooms. There were two additional rooms in the guest house but had their own private bathrooms. We didnt have any issues with the bathroom and didn't have to wait because we showered either very late or very early. It was clean as long as you and the other guests kept it clean. There was a shared kitchen, and you were able to use everything in there. they also had a washer and dryer, but had to pay extra to utlize it. Overall, everything was great and clean. We would definitely come back to stay again!