Our stay at Matilde's place was perfect! Communication before, during and after our stay was impeccable. Made it very easy to settled in and get out and about without having visited Lisbon before. The snacks and drinks she provided put it over the top as it took us a couple days to get to the grocery store. A couple things to note the jacuzzi was not working during our stay [not an issue for us, but it might be if you look forward to it after a long day of sightseeing]. Also you will hear some neighbor noise. Nothing out of the ordinary for an apartment building and it never interfered with our sleep. We would def stay here again :)