Really good spot in the heart of Bairro Alto - well furnished and lots of living space. Comfortable bed (very important) and spotlessly clean. Only downside was the informal "bar" directly outside that seemed to result in a lot of shouting from around 5-8pm each evening, but they usually disappeared by then. Easy to get to, and good access to the tram system at the bottom of the street. Didn't meet Mafalda but the email communication was excellent.