Nelson was easy to contact and the apartment was in a great area. However, two drawbacks that we experienced were the noise level and the shower. The streets were quite noisy on both nights and so we had a lot of difficulty sleeping during out stay in Lisbon. The shower was also very small and the temperature seemed to fluctuate at random, from scalding hot to ice cold. Overall, it was an ok experience, and Nelson is certainly very nice, but I wouldn't stay here again.