The apartment was very similar to the pictures, clean and presentable. In an old building on a quiet road about 10 minutes walk from Baixa-Chiado station. Good location as away from the busy-ness of Bairro Alto which I understand can make sleeping difficult. Although I didn't check my messages properly prior to arrival when I called Nino on the day he was very helpful and check-in was still extremely smooth with the help of a local family who own a Cafe extremely close to the apartment. They were all very polite and friendly. We have no complaints about the apartment at all. There is also a lovely cafe which also serves vegan/vegetarian/gluten-free food (as well as chicken/veal) just a minute away around the corner called Agua no Bico.