Sofia is lovely and super helpful! She was very kind and made us feel very welcome and even had chocolates and wine for us! The place is amazing, love the terrace, just as cute as it looks in the photos! The only drawback is that it's a bit further out of the center of the city than I'd been expecting. Not bad, an easy metro ride, but it's a bit longer walk than I hoped for, and not a super charming part of the city. But again, not hard to get to, and totally worth it for the great apartment and terrace! Highly recommended!