Cozy Lisbon is managed as an hotel. The only staff you’ll see are cleaning ladies. They do keep in contact through Whatsapp and I found that contact very warm and welcome. The room itself looks exactly like the pictures and I love the small details which makes this place beautifull.
The only downside on this place was the bathroom. I’m 1,75cm in height and the showerhead just rested on top of my head. It lookes like they never fully finished building the shower. On top of that we got a really bad sewer smell out of the bathroom so that we constantly needed to close the bathroom-door...