Apartment is in great part of the city. All main atrractions of Lisbon are just few minutes walk from here. It is also few minutes by walk to metro and to Rossio station where the trains to Sintra start.
Only inconvinience was bad smell from bathroom from time to time because of old pipes but we knew about it before reservation so it was no problem for us.
We didn't meet Anne personally but she was very helpfull.
He have wonderful time in Lisbon! :)