Honestly so disappointed in our stay here. For as many good reviews as this place had I expected a much better experience. It ruined the end of our trip to Portugal. The check in was awkward. Keys were left at a market across way. The guys gave us a hard time and acted like they had no clue what we were talking about when we told them we were picking up keys to our Airbnb. We were given one small roll of toilet paper for 3 days. I immediately asked Giancarlo if there was more and he said he would have cleaning lady drop some off. Never happened. Seems trivial and we bought our own, but what bothered me is that in their guest book almost every single person had mentioned there was no toilet paper in place. It obviously was an ongoing issue that the owner never cared to fix. It was freezing cold inside. Heater did not pump out much hot air at all. The ongoing loud noise day/night, although not the owners fault, made for a very unpleasant, and unrestful stay. We got no sleep. The construction and drilling next door starts at 7am. SO LOUD!! It drove us nuts. We couldn't sleep in and the bars below keep you up all night. Bring earplugs if you stay here. Even during the day we didn't want to be in place because it was so loud. We would play music to try and drown out noise. On a positive note, the communication was good with the owner. He was very responsive. There was a sign saying 'Welcome Kim' which was thoughtful. Place was clean. Located in great area walking distance to everything.