We spent one week in Lisbon, we had a warm welcome from Diana&Ricky, the communication was excellent. The apartment is on the 2nd floor, plus there is an additional floor inside with the bedroom and bathroom. All is very clean and have a good atmosphere. The kitchen is small, but well equipped (including Nespresso cafe). We enjoyed our stay, just the bed was too soft for us. There are some good restaurants and mini market around. Famous tram 28 station is 2-3 minutes walking from the house. We loved our stay there.