We really enjoyed our stay in this apartment. It was a fabulous location, a good size, had everything we needed and had the bonus of a lovely cute balcony. The communications were great. The only thing that held us back from a 5-star rating were the beginning signs of wear and tear in the apartment. For example, dining table was damaged, when we sat on the toilet it moved forward of the wall, the kitchen and bathroom tiles were stained and walls scuffed, the drains in the shower and bathroom sink were blocked and filled up. We called them on the first day about this and they said they would send a plumper but nothing changed. One last small thing was that the bed sheets and duvet cover were too small, neither fit properly. Having said that we did enjoy our overall experience staying in here.