We had a nice stay in Lisbon with a few exceptions. The good stuff…Joana was always responsive from start to finish. Check in was easy. The apartment is beautiful and spacious. The recommendations they left us were amazing. The challenges- we arrived a little later than initially expected (we communicated it through the site) and when we arrived at 3:30pm they were not finished cleaning the apartment. They accommodated us by allowing us to leave our luggage and use the bathroom but it wasn’t ideal after a long drive. The shower water was cold and we had to keep reaching out to see if there was anything they could do. They were very responsive and kept coming over to assess. They even sent over a technician. It was rough not being able to have a warm shower for 3 days. Finally, the area is slightly off the beaten path which didn’t really bother us. We still walked everywhere from the apartment. However, there was screaming and noise outside our window which made falling asleep hard.