When me and my friend arrived at the apartment Nathalie was already waiting for us. She was very hospitable and took her time to provide us with a lot of tips about restaurants and sightseeing. She even arranged a private tour for us to Sintra and Cascais for a very good price. The apartment is exactly as on the pictures and most important it was clean. It's equipped with all the basic things. Nathalie also made sure we had some basic items to cook with. The apartment is based in the best area of Lisbon and it's only 5 minutes from the city center. I most definitely recommend this apartment to everybody traveling to Lisbon!