Andreia was waiting at the apartment when I arrived and helped me bring my suitcase up two flights of steep ,narrow stairs on a very hot day.She was away for the weekend but responded to my e-mails promptly.The apartment is lovely and spotlessly clean, but the stairs to the building are steep and then there are more stairs to the apartment but that's the only negative.The location is great,verfy close to the metro/train station and buses in a great neighbourhood with Fado music and restaurants galore!