Generally speaking we were satisfied with the place and the stay. The apartment is spacious and the Alfama area is quite charming. This property is managed by a company and unlike it comes across in the posting, the owner never communicated with us or responded to messages. The company team that answered was quick to respond, but fairly unknowledgeable about the area or the apartment itself. While the communication by the team before check in was courteous via email, the check in person they sent was fairly rude, not responsive to basic questions about the apartment and wasn't dressed professionally. Based on that and the fact the apartment was more run down than the photos suggest, at this stage it seems this property and the staff have for awhile been geared more towards a higher volume, partygoing audience than anything else.