We loved the location of the flat, so close to all the major attractions. It was clean, very secure, and looked exactly like in the photos.
However, we did feel like the whole experience was lacking in personal touches, for example:
- the kitchen is understocked. There was no coffee, tea or sugar, no spices (even salt), no sponges, no oven glove.. basically, a lot of essentials missing to make it usable. The knives weren't sharp enough to cook with. This probably isn't an issue if you don't intent to cook any meals though
- the decoration was clinical, you could tell that it wasn't somebody's home, but was purchased with the intention of renting
- Jorge contacted us only once with a copy+paste message, which had all the information necessary, but felt automated
- there was no full sized mirror etc.
Overall, we definitely enjoyed our stay in Lisbon, but the flat definitely has room for improvement.