We have problems with the keys at first. Flavio assisted us kindly at the begging. Then when we tried to turn on the oven the lights cut off. We call him again to fixs the lights, we turn on the main switch on and fix the light issue. He told us that he will fix the oven asap, after two days asking for the reparation he told us that he will bring a microwave. That never happen, finally we had to thow our food to the bin :(
On the other hand, the place is really noisy, we've been lucky to be almost alone, but you can here everything from the other rooms and also from the kitchen.
Pros: they clean the common areas every day, and you have free coffee and tea.