Unfortunately, overall we disappointed. Here are the pros first of all:
Pros
- fairly good location. You can walk 5 minutes up the street to a busy road of cafes and amenities like Pingo Dolce (supermarket) and tram links to get up or down the hill
- very good security with a code access front door using an app and a key lock for the inside door. We did feel like our possessions were safe
- the sofa bed was reasonably comfortable
- it seemed pretty clean apart from some items in the kitchen cupboard soiled b dried food
- Carolina was very friendly and prompt over messages
Unfortunately those are all the pros
Cons:
- One of the shower doors was missing
- The shower head is old and doesn't hold the shower head properly. Every time you turn the water on or off it falls out of the holder due to the pressure change and sprays water everywhere. On one occasion it fell and dropped on the top of my foot leaving a visible bump and bruise
- They only supplied us with two rolls of thin toilet paper and when we requested more they did not show up. We were forced to go to the supermarket and buy a large pack at our own expense
-The plastic pot to hold toothbrushes was found under the sink completely soiled and unwashed
- The only mirror was in the bathroom so for two girls staying there it meant doing makeup in a hand held
This is fine for a budget stay - it did the job! But overall we were disappointed with our stay and would not recommend it to friends or family. The property is managed by four or five people so really there should be no excuse for this to fall below standards. Hopefully they can make these small improvements to make future stays that much more enjoyable.