Santos family were wonderful hosts! They gave us pasteis de nata upon arrival and made us feel like family. Cidalia communicated with us multiple times during our stay to insure we were completely comfortable or if we needed anything.
Flat was spacious and had everything we could need. Centrally located and easy to get to, it was exactly as described.
Main bedroom faces the street and you can see the #28 tram ride by..there is minimal street noise but that should be expected in any European city.
I would absolutely recommend any of the flats offered by Santos family, their hospitality alone is worth it!