Jorge is very communicative and detail oriented throughout the whole process, from booking, pre-check-in, and during our stay. He was also very responsive and helpful when we had questions about Lisbon and provided really good tips and recommendations. The apartment itself is clean, centrally located, and perfectly sized (not too big, but spacious enough for 3-4 people). Even though we were in the heart of Bairro Alto, the apartment was quiet and a nice refuge after long days of exploring! Definitely will stay here again when I'm in Lisbon next!