The staff was very helpful and friendly and they replied swiftly to all questions that I had.
Location of the appartment was perfect for me. The appartment is situated close to the Avenida da Liberdade that is one of the main avenues of the city center. Yet the appartment is quiet.
The flat was clean when I arrived, but there was a strong smell of cleaning chemicals in the air. I had to wipe the floor twice with the mop and plain water. That helped.
The other side of the bed was worn out and quite hard — side closer to the bathroom. I would prefer a real bed to the convertible sofa.
The fan in the bathroom stopped working during my stay. As the result, the ventilation was not sufficient. I happened to have a CO2 meter with me, and it showed that on its own the ventilation is not sufficient and the CO2 levels in the indoor air begin to increase.