It was the first time I used Airbnb and it is easy. Ana has been really helpful for anything, she is very friendly. She gave us advice on arrival and departure. Her English is perfect, as it was his apartment. The house is even more beautiful than I expected, the view is magnificent. You have to walk uphill to get there but for me it was not a problem, also because it is close to the center. Even at the check out Ana was kind and called us a taxi. My permanence in Lisbon was fantastic.