This was our first international and first hostel style experience. We were extremely satisfied. One main thing that was important to us was a clean bathroom and this place has 3 clean bathrooms! So clean for a communal environment. Check in and check out were smooth as can be. Our hosts were very responsive and answered all our concerns in a short matter of time. If we ever come back to Lisbon, I know exactly where to book. This place is close to the metro and many stores!