I stayed at Raquel's apartment for a few days in end Feb 2017. It was exactly as described and shown in photos, very clean and spacious with a gorgeous little balcony. Basic amenities were provided including a hairdryer, towels, tea and coffee, and an obvious effort made to make it a comfortable stay.
The location is absolutely perfect for exploring Lisbon and really convenient for the Baixa-Chiado metro station (which I only really needed for the airport, everything else was in walking distance). Cais do Sodre station is only a short walk away, from which the monastery and Belem tower is about 15 mins by train, and also has a supermarket if needed.
Raquel was really friendly and took the time to explain the local area and give some tips on getting around. I really enjoyed my stay at her apartment and would definitely recommend it to others.