Our family had spent 2 weeks in Portugal and we stayed our final days (3 nights - 4 days) in Lisbon. We had great communication with David as he told us that he would not be in Lisbon when we arrived. David advised us that his parents will be waiting for us at the café. David's mom, Ana Paula, was more that helpful in getting us into our apartment. She told us that our apartment was not available on our first night - a mistake on her end, but she made sure we had an apartment for our first night. She actually upgraded us. Both apartments were clean and comfortable for my family of five. We did not spend a lot of time at the apartment as we wanted to take in the city as much as possible. Apartment is on the ground the floor so there is no view of the city. This was not a big deal for us as we out most of day and the apartment was to relax with a late supper, watch some TV and my boys had their WiFi. Ana Paula was helpful in directions, and getting us a parking spot. This is a great place if you want to be close to the downtown hub. It was very hot (30 plus) on the days we were Lisbon but at night it was cool and the apartment was comfortable for sleeping. Everything is within walking distance 10-20 mins.