Pedro met us and upon check-in, he kindly helped us get oriented to the area. The apartment was spacious, comfortable, well appointed and VERY clean. The linens were high quality. The building was secure and the location was convenient to everything. When a couple of minor things happened, they were quick to respond. The great location did have some street noise but that just comes with the territory so pack earplugs or turn on the fan and that takes care of it.