Ines and Goncalo were there to greet us when we arrived. They gave us all the information we needed and then gave us our privacy. They were very nice and helpful. The apartment is in such a lovely, family friendly neighbourhood in Lisbon. There is an adorable park right beside the apartment, cafes, trendy restaurants, cute shops and a fantastic market. The apartment itself was good for our family of four. We were comfortable. The wifi was great, The apartment is well stocked with all amenities that you might need, the beds were comfortable and there was no need for air conditioning with the fans and the shades. There is a sweet balcony off of the kitchen that we used a lot and it was on a quiet street. We had a great time in Lisbon. Thanks Ines and Goncalo!