The flat itself was nice and recently renovated in a historical building, in good taste, however smaller than it seemed in the photos, particularly the bathroom. The location is absolutely fantastic, right off Alfama's main road. Despite that, we mostly left with a negative impression overall, and as a fellow host I say this with regret. The check-in procedure was most unpleasant, we were driving into Lisbon and got delayed by about an hour due to an accident on the highway. We called and set up a new check-in time, but were then made to wait nearly an hour, without a trace of an apology or understanding, if anything under the accusation that it was our own fault for not respecting the original check-in time.