Kathia was very warm and welcoming. I mixed up my arrival day and ended up surprising her early, but she was more than accommodating!! The apartment itself is spotless, spacious and beautiful with big windows opening into the heart of Lisbon. I found everything within walking distance. Although the neighborhood is lively, the apartment building is safe and quiet. On top of all that, the wifi is fast, water is hot and plentiful and beds are comfy...I did not want for anything! Thank you Kathia!