It was a piece of cake communicating with Rita and Helder. They were always quick to respond and also gave tons of information about transportation, places to go nearby, restaurants nearby, etc. The apartment looks exactly as seen in the pictures, spotlessly clean and new, well maintained furniture. The small balcony was amazing and definitely gave you the feeling of being in the heart of a lively city. As some have mentioned, the only drawback would be the noise from outside but that is to be expected from the super central location. I would definitely consider staying here again and would also recommend staying here to anyone else coming to Lisbon.