Beautiful apartment in the absolute heart of Baixa. We loved having the windows open while home and listening to the bustle of Rua Augusta in the mornings and evenings. (Was nice and quiet when windows were closed tho, no need to worry about unwelcome noise!) Third floor where we usually took the stairs but elevator was always available and worked well. Check in and out was easy and management was quickly responsive to questions we had during our stay. If you plan to walk from the office with luggage be sure to take the flat roads (we accidentally picked a shorter yet very hilly route, which was a fun welcome to Lisbon!). Will plan to come back one day and stay here again. I miss the pastries and fado already!