Pedro was in contact with us from the moment our plane landed and met us at the tram stop to take us to the apartment. He provided a wealth of information about sights in and around Lisbon, and restaurants, stores, etc. in the neighborhood., and responded immediately if we had questions during our stay. The apartment was spotless, very comfortable, and equipped with everything needed for our (two-week) stay. The neighborhood was great — walkable to all sights, etc., if you are a walker and capable of walking hills; if not, public transportation is very accessible. Plenty of restaurants, supermarkets, pharmacies in the area. We have stayed in many airbnbs, and this was probably the best stay we have ever had.