Herberto is a stellar host with lots of information and support. He answered many questions and always promptly. The apartment is very spacious and clean with many amenities and thoughtful touches for guests including coffee and milk ,fruit and cookies to start off your stay.It is very bright and though on the second floor easily entered. (do not be discouraged by the street entrance which doesn't reflect what your apartment will be like)You should know it is in the middle of the usual very steep Lisbon hills so you will get your exercise for sure.