They're very friendly hosts. Lara helped us book a taxi as we had to be at the airport very early and Bruno was very helpful giving us directions and tips on where to go in Lisbon. The appartment is in a former industrial area, close to the river/docks, with mainly warehouses around. The appartment is very clean and nice. However, the room is on two quite busy streets which continue to be loud throughout the night, and the bed is not very comfortable.