Very responsive hosts and very friendly and flexible when it came to making sure we had a great stay. We had an issue where the recently upgraded wifi went out after the first night and while unfortunately it was not able to be resolved before we completed our stay, the hosts were extremely communicative about the efforts they were making to remedy the situation. We ended up being able to have a later checkout because of it which was very helpful, and I appreciated that they did their best to make it right.
The building that the flat is in was more beautiful than I expected and the flat itself was comfortable, clean, and well appointed. The street was very quiet with beautiful views of the city. It was very easy to access sights, restaurants, and shops from this location, as well as get to and from the airport. The neighborhood is very hilly, so be prepared to trek a bit if you are arriving via public transit. Overall would recommend if you are looking for a peaceful stay in Lisbon!