First of all, thank you, Beatriz, for letting us stay in your house! This cute house is located super close to the old town in Sintra (only a few minute walk), yet it is in a quiet and safe neighborhood. We stayed there for 10 days (two adults, one 16-year old and a 6 month baby), and were met by Beatriz´sweet mother, Isabel, who welcomed us with delicious home made caramel pudding! Also, they had set up a new and safe bed for our baby which we really appreciated!
Unfortunately we did bump into a few unexpected things during our stay. At first, we had some issues with the air condition. Within just a day, Beatriz had organized for a repair man to fix it, and it worked perfectly after that! Also, the electricity alarm went off in the middle of the night. Again, Beatriz was amazing, and helped us out even though it was 5 am (!). She was there within minutes, and super helpful.
As a few others also mentioned, there is a distinct musty smell in the house, (it was better whenever the AC was on), which also could be smelled on our clothes when we got back home. We also ran into a handful of semi-large bugs which were unpleasant. (We live in a colder climate, so although this is more common in warmer climates, we are not used to them to such a degree).
We visited in August, and were pleasantly surprised by the temperature in the house and in the garden. It was nice and cool :)
Overall, our experience at the house was mixed. Communicating with Beatriz, and her service level were amazing, and we believe that the issues we experienced were pretty much out of her control.