The apartment was lovely, well laid out, and roomy by European standards, and it had an amazing view from the balcony. It was essentially as advertised. Everything was clean and ready to go when we arrived.
As others have flagged, be aware that it is on an upper floor of a walk-up (no elevator). In the same vein, Lisbon is very very hilly, and the apartment is located midway down a particularly steep hill. Also, somewhat unusually, the second bathroom has a shower and sink but no toilet. The apartment's biggest downside could, for the right guest, be a plus: the street outside was full of loud partying until the wee hours of the morning (for us, 2am during the week and 4am on Friday night). Closing the windows blocked out some, but not all, of the noise in the front bedroom. The rear bedrooms were quiet though. Lisbon, and our neighborhood in particular, felt very safe partly because of how much nightlife there was. Strangely, because of lax laws in Portugal, well-dressed, perfectly approachable people repeatedly offered to sell us drugs. We politely declined and kept waking--no problem whatsoever for us but maybe weird for people with young kids? That being said, I doubt that the drug offers are unique to Florence's neighborhood, so it might just be an unavoidable feature of touring Portugal.
I initially had a little trouble getting Florence to respond to my questions, but she ultimately got back to me. You should be aware that Florence herself seems to have little involvement in managing the property. A management company is located literally across the street from the apartment, and the employees there were *incredibly* helpful, friendly, and accessible at all hours. This apartment is almost certainly better managed than most.
All in all, a wonderful apartment and a wonderful value for what we paid. Highly recommended.