Helena is a fantastic host and is always available to contact for tips and advice. Check-in was really simple (we were greeted by Helena’s Mum who showed us around the apartment) and clear directions were given to the apartment with transport advice before the holiday. The apartment is clean, spacious and well-equipped, the perfect place to relax after a busy day. It is situated right in the centre, close to two metros and a 10minute walk from Rossio station where you can get a train to Sintra and a short walk from the Tram 28 stop. There is a wonderful Tapas restaraunt (Sacco) just up the road from the apartment and lots of other great restaraunts close by. The supermarket just up the street has everything you need for breakfast, picnics and meals. You do have to climb 4 flights of stairs to the apartment although this means there are great views over the city (including on the shared roof terrace) and a lovely breeze in the apartment when it’s hot weather. The perfect apartment to stay in while you explore wonderful Lisbon!