Great place, but Flavia was completely unresponsive and doesn't actually appear. Her mother will give you the keys. Flavia never responded to my messages after check-in. Upon landing at the airport, I told her I was on her way, and she never acknowledged me. During my stay I asked if I could extend my stay and if her apartment was available, and she never replied.... to this day my WhatsApp has zero messages from her. Pretty incredible.