Don't get scared by lobby. The place is nice and safe. We had clean sheets and towels, even coffee in a jar. There is a washing machine that we didn't use, it would be nice to know such thing in advance (could have packed lighter). Beds can be better, they seem to be overused and noisy however peaceful you sleep. WiFi was working just fine. It's very well placed and you figure that after a day in Lisbon.