We (four of us) stayed in the apartment from March 16 - 21. Mercedes, the caretaker, was waiting for my sister and her husband who arrived their first. They told me she was very warm and helpful. Later, when they had some problem with water heating, she promptly came and walked them through the heating system. Sandra, the owner, kept in touch with me constantly through email and was very prompt in responding with instructions.

I found the apartment very spacious, tastefully kept, and highly functional. It was definitely more than I expected going by the description on the airbnb website. The location is terrific; a short (5 mins) walk from Bairo-Alto and Chiado restaurants, a short walk from (10 mins) Rossio. The waterfront is right down the street. Tram 28 runs right on the next street which takes one to scenic Alafama. Cabs are readily available right at the corner of the street. There is a wine store below the apartment with good wine collection and very helpful owners -- who did not care much about sales but rather wanted to see you happy with your wine experience. I can go on and on, but it will get too long!

Let me sum up by saying that we had a fabulous time in Lisbon -- and staying in this apartment was definitely a major contributor. If I visit Lisbon in near future, staying in this apartment will be my first choice. It is like my home in Lisbon!