Ana is SO helpful & friendly and the place is in a FANTASTIC location. Very clean, well kept, top floor with great views & no noise. The A/C is much appreciated on the hot days and we really appreciated having a washer/dryer in the unit. We traveled with our infant daughter and loved that there was a pack 'n play, high chair & stroller available for use along with a number of toys & games as well. Great place for a family! :)