You were unbelievably rude and discourteous with me regarding the LACK OF INTERNET! As a paying customer you acted like i was asking for too much when the internet service was advertised to be included! Some guests did not have free internet roaming on their mobile phones or had to pay in order to use their phones to communicate with their family (children) back in the UK! You treated me like shit and I will make a complaint regarding your disregard and cold behaviour! I wasn’t contacting you because I was bored I contacted you because we had a genuine desperate need! The least you could have done was offered us a discount since the Internet was off throughout our entire stay! To be honest we suspect you did on purpose as you didn’t bother to reinstate the internet until the day we were leaving! I will never stay with this host and I will spread the word how mean she treated us!