In terms of communication the host tried to be polite and communicative and endeavour to make us feel welcome at all times, which is good. location was ok and central in the city centre, but due to the fact that it is near the airport if you are a light sleeper better have some earplugs, also you must like sleeping in hard mattresses too. There was no air conditioning in the room so you either had to sleep with the window open to keep the room slightly cooler during the night or sweat all night long and not listen to the planes flying overhead. The cleaning left alot to be desired, as the doors, lampshade and the silicone around the bathtub hadn't seen any sort of cleaning for many months. The electrical was very dangerous too with plugs hanging out of the wall and switches with massive gaps around and lights that didn't work. The swimming pool must be in a different complex as we couldn't see it from our window, instead we had a road and parking lot view, opposed to the swimming pool view showed on the pictures advertised. Also there was the question about parking, "free?" Not so much as I got my car clamped outside the door and the "free car parking area" is so overloaded with double parking from people who must work around there, that we luckily just about managed to get out as we left very early in the morning.
All in all, not a very pleasant stay in Lisbon to be honest.