Mixed feelings after staying here, but we've tried to be fair with everything
Positives: 1. Location is great. Close to most places and just outside the cathedral. However it's noisy because of the trams just outside the window
2. Good customer service from the host
Negatives: 1. The apartment looked nothing like the pictures. There hasn't been any refurbishment done to the apartment in years and the bathroom is where you could see it the most
2. There was only one small heater left for us and the apartment was very cold even if the heater was working all day. We chased the host all day after our first night and they provided a bigger second heater at the end of the day
3. There was a very strong foul smell coming from the kitchen sink
4. We were flying in the night and one of our requirements was to be able to leave our bags during the day after check out. This was advertised as an option, but the host kept on saying it's not guaranteed and couldn't give us an answer yes or no