Even before arriving in Portugal, the communication between Jorge and I was great. Traveling from Chicago, I was nervous about the fine details of our trip. Jorge was very reassuring and made every arrangement easy and care free. Upon arriving in Portugal, we were greeted at the apartment by a friend. The apartment was everything the pictures and descriptions had shown. It was everything I had imagined. There were treats left for us in the fridge, wine and cheese was waiting on a table for us, fresh towels and linens... It was great! The hospitality we had really made the trip!! I recommend anyone wanting to stay in Lisbon to check out any of Jorge's properties. It was great!!