The recent stay was very deceiving as thought the toilet/bath was showing, as in the room itself on pictures whilst booking but in fact it was outside the room which my husband and myself were unhappy about moreover the bedroom wasn’t spacious enough.
Health and safety issues are there whilst going into the kitchen side and a step, which anyone wouldn’t realise as I had tripped and fell then taken by ambulance to the hospital the night we arrived. We did not have a good holiday, as I was on bed rest thereafter and my husband had to care for me and also walk me to the toilet/bath which was outside. Overall not a good holiday at all.
On the other hand Jessi was very helpful otherwise in calling the ambulance and speaking to the ambulance staff. She even helped us to get a later checkout the day we were leaving, due to my condition I was in.
Suggestions in the room: is take of that shelf cabinet which has books on it occupying space, put in a decent small wardrobe in that space to hang clothes with mirror on it and take off the hanging rod opposite the window and also the chest of drawers instead put in bedside units on both sides of the bed, the mattress too was very bad not good for the back, as the fitted bedsheet kept coming out every time from the pillow side,
The big glass mirror if it’s on the cupboard it’s not needed in the room and also the mirror on the chest of drawers it’s safety again.
Also if the step can be ramped ( make it one with the lower level) as it’s a safety issue
For all this we would only give 1 star