Ana was helpful, the accommodation was really roomy- more like a house than studio – and quiet, and the location was great. We became used to the hill climb quickly and at the top (4 minutes) there are shops, bakeries, cafes and fabulous views and Alfama is within 10 minute walk. Ubers were inexpensive to most further locations. Netflix was a bonus. This would be great accommodation for a family who needed a fully equipped kitchen.