We had the best stay in Lisboa! Rui came to welcome us in our appartment. He showed us everything in the appartment and took the time to advise us what to do on the trip. He is a great guy. He had very good recommendations on good places to eat/see. The appartment had everything: a nice atmosphere/design, a nice view from the balcony and all the stuff you basically need in a home. Exactly like on the pictures. It was perfect! The communication was very good and fast. And we felt save and at home in the neighbourhood. We did not met Isabel but we can say without a doubt; they are superhost!