Sofia was very welcoming when we arrived. She allowed my family and I to drop our bags much earlier than we we able to check in and accommodated for and extra guest who's flight as pushed up a day. the bedrooms were very comfortable as well as the couch. The apartment was very clean, very comfortable and had great air and great energy. The neighborhood is fantastic—alive with farmers markets, music and food, a lot of great shops and is just up the street to one of the most amazing views I have every seen. I loved my brief stay n Lisbon and would definitely stay here again!