Great location in Alfama neighbourhood. It is on a ‘street’ that is a staircase. Approachable by car, but you will need to carry your luggage for a couple of minutes to get right to the door. Totally worth it for the location though. Henrique was responsive, gave us good directions and contact numbers if we got lost. We walked everywhere and took the tram because it was part of the Lisbon experience. Great restaurants nearby and friendly people in Lisbon!