We enjoyed our stay in Rita's appartement very much. Everything was as written in the description.
The communication with the 24/7-hotline also worked very well and fast (we didn't find the driver at the airport firstly, but that got solved within minutes).
The area around the appartment has so many small nice restaurants and bars. You can find real Alfama with locals, not only the tourist spots. Just walk through the small streets with open eyes.
We would come again if we go once more to Lisboa.