After reading a long bad review on this place, I contacted them first and asked if everything was working and I was told yes. This was not true the WiF did not work and the drains were blocked and filled up with rotten food when the dishwasher emptied. Also the bathroom sink was blocked and the tap was only held on by the tubes. These problems have been the same for a long time. Everyday I sent them a message and they said they would come and fix the WiFi at 10am but, they never came to fix anything at all during our 7 day stay. To make it worse we waited in everyday but they never said we are not coming. So I told them we wanted a five day refund for spoiling our holiday or an extra 5 days stay. They said ok we will find you somewhere else but, the properties were on upper floors with no lift. They had been told several times I am 63 have a disability and need a ground floor apartment with a patio.
They told me it would be discussed with the management and they would get back to me after a decision was made. They never did! Two days passed and at 11am our check
out time two youths turned up, and said we have to get out and stuck their foot in the door. They went on to say someone else was moving in, and I asked what they were going to do about the repairs but it was obvious nothing was being done again! Don’t use the places when they are run by property companies they just don’t care!