Although we really liked the apartment overall, we were disappointed in the service. We were checked in at 2:00pm, only to find that the apartment had not been cleaned and we had to wait 2 1/2 hours for it to be complete. Not pleasant after 24 hours travelling. We also found that there were only three glasses in the apartment (all different sizes) and there were four of us. We wrote to the owner who did not reply for 48 hours and then he just told us to have another look because they should be there. We agreed they SHOULD be but they were not and we never heard from hm again. The apartment itself was fine and in a very good location.