We rented this apartment for a week-end. The communication was really easy with Dianka, she was friendly and flexible even if we never met her because of our late arrival. Everything was provided (towels, shower gel, bedsheet, etc.) however please not that the apartment needs a bit of renovation, especially in the bathroom. The bed was comfortable but even with the windows closed, we had the feeling of sleeping in the street. We slept anyway, but be aware of it if you're a light sleeper.
The location is really great if you want to party or be in the inner city and do everything on foot. We had a really great time in Lisbon anyway!