This was my first time using Air B & B, and my experience was excellent. The apartment was in a fantastic location, and close to everything. It was small but very comfortable.
Sarah picked us up at the airport and held my luggage (for a fee) since our flight arrived in the morning about 6 hours before check-in time. She also allowed us to check-in earlier once the apartment was ready. The check-in and check-out process was very easy and she had our luggage already in the apartment when we arrived. She and her assistant Maria were very attentive and replied right away when needed.
The only warning iI have for others considering this place are the stairs to get up to the apartment...they are two flights of very steep staircases with extremely narrow treads. If you are elderly or not in good physical shape, this could be a real challenge. Aside from that (which is beyond their control) I was very happy with my stay.