The host notified us 5 minutes before arrival that the street to the parking garage was closed. They had another garage for us to park in that was a 10 minute walk, 15 minute drive. When we arrived to the new garage, the spots that were assigned to us were both taken. We had no service to contact the host on floor -3. We had to go outside, call twice, and wait 10 minutes for the plan for parking which was to park illegally in someone else’s spot. We later had to go back and move the car to the correct space. The whole check in process took almost two hours.
The person who met us at check in did not speak English. It was difficult to unload 4 suit cases while double parked on a busy street since we could not use the on site garage.
The host did not answer air bnb messages in a timely manner. I had to reach out via text multiple times.
Overall the apartment was very clean and beautiful. The balcony is also just windows, you cannot go out on the balcony. I would not recommend this air bnb due to the complicated check in process, delayed communication, and incorrect advertisement for on site parking.