Terrible experience. When we arrived at the gate door, there's no label indicate the bell of the room. The room is CH5 but there were only labels for CH1-CH4. So I called house manager but she didn't pick up the phone. It was interesting as I called from outside of Europe so I didn't even care the expense but the house manager using local phone did. I had to call the house owner - Jose for this and he said "No, you will have to be there yourself and the house manager will wait there. No one will pick you up." Anyway, someone else lived in this building entered and we followed. The apartment was newly decorated. It's in good shape and looked exactly as it shown in picture.However, since it was new, if you go into the room, you will sense a smell of the new decoration. Immediately, we found out the house manager doesn't speak good English. When we asked her where to park, all what she could say is left and right. And eventually our car was pulled by police and we paid 200 euros to get it back. The most uncomfortable thing happened when the house manager asked when to check-out. We had an early flight next morning so we had to check out at 6:45am. She at once requested us to pay 30 euros (with good spoken English) and showed it was in the terms and conditions. And since her English is poor, she had to call Jose to explain the reason - the house owner wants to check everything is in the right place before we leave. So the 30 euro is paid to the house manager who would have to come early in the morning. It was the requirement of the house owner from operation perspective but not us and we don't benefit anything from it why shall we pay it? But since it is "listed" in the terms and conditions, we paid it anyway and write 6:45am down on the paper and the house manager agreed to meet us tomorrow this time. You know what? When we were all packed and ready to leave, she didn't come!!! We called Jose, but he didn't pick up the phone. We waited her for another 15mins and still wasn't able to see her in person. Thus, in order to avoid the argument, we had to take pictures of the room and closed the door. Jose gave back the 30 euros but couldn't change the fact that it was an awful experience. Apart from that, the shower doesn't support 6 people - after 2 persons finished the bath, no hot water any more. I would strongly NOT recommend anyone who only speaks English to stay. You can live in a decent apartment but you could not feel the hospitality as the running model in Jose's apartments are too commercial. This is definitely against the original purpose of choosing Airbnb. ************Experiencia terrible.Cuando llegamos a la puerta, no...