Pedro and the staff were very friendly and accommodating. Their office is across the street from the condo so they're always available to offer helpful travel tips or answer any questions. Earlier posts mentioned construction noise but this was not present during our stay. The condo is in a PERFECT location right in the bar and restaurant area of Barrio Alto. It is a 5 min walk to Rossio Sq. After we checked out, my son became ill so I called Pedro and asked if we could pay a day rate to come back to the room. They agreed and were very accommodating. We especially appreciated their kind gesture since we had an evening flight.