My husband and I stayed for 16 days and had a really great experience. Monica was very kind and even was sweet enough to find a hair salon and drive me there. We found wonderful treats in the refrigerator when we arrived and every question was answered promptly either by Monica or Madalena who met us when we first arrived and explained everything. The Airbnb is located in the heart of Alfama and is within easy walking distance to everything. The stairs getting into the apartment are very steep so anyone who cannot handle stairs should be aware. Alfama is very hilly with narrow cobblestone streets and has a lot of charm and tons of history. Overall, our stay in Lisbon was great. We have never had a host more kind or accommodating as Monica!