Maria, thanks for being responsive. We did not met, but whatever we asked you replied/helped and you gave us the biggest support in Rafael!!! 😁 He is AMAZING! Full of support and tips!! We give him 10 stars !! Flat is exactly as explained. We found location superb as you can go by foot/tram/bus/metro/train to all major sites in and outside Lisboa. We absolutely recomend the place 🌟🌟🌟🌟🌟