Chiho was very responsive. As soon as I booked the reservation, she reached out to me to find out when I planned to arrive in Lisbon so that she could pick me up from either the airport or train station. She picked me and my travel companion up on the day of arrival and gave us an overview of the apartment and the area so that we were all settled in. Then she was kind enough to arrange my taxi reservation back to the airport on the day of departure since I had an early flight.
The apartment is a good location in Alfama and is very close to a number of restaurants and shops. The place is clean and updated and the bed was really comfortable. I highly recommend this home in Lisbon for your stay.