This flat was not available when we tried to book it but "Edna" offered us a bigger alternative in the same neighbour hood which we accepted. The flat we stayed in was indeed bigger and in a good location with a private parking space in a car park about 10 minutes away. The beds were comfortable and the sheets and towels were clean; unfortunately the rest of the flat was really grubby and full of "stuff". We didn't mind the decor (antiques, cherubs, mirrors, four poster beds, trinkets everywhere etc.) but the whole place was stuffed full of junk; cupboards full inside and out with odds and ends and strange useless items. It felt a little like we were staying in a dead person's home which simply hadn't been cleared out - who needs 60 plates and a full drill set in a holiday rental? The place would have charm if it was cleared out and renovated (holes in the ceiling are patched-up with paper and there are damp patches in the bedrooms)! That said Richard was very friendly and helpful despite a mix-up with who to contact on arrival which left us waiting around with no news for over an hour. The fact that communication with "Edna" was actually with Richard and that the local contact in Lisbon was ill and had no idea who we were did lead to some confusion and a less than smooth start to our stay.