Me and my mum went to Lisbon before I immigrated to a different country. We wanted somewhere central to Lisbon with a relaxed living atmosphere. And this is definitely what we got staying in Lara's apartment. It was exactly like the pictures (lovely!). There was coffee, water and biscuits when we arrived and Lara gave us some useful tips on what to see / do while we were there. We didn't see her much as we were only there for a long weekend and didn't have that much time. But I get the impression she can be as available or unavailable as you'd like her to be. Definitely recommend!