All the arrangements for the apartment were via Paula - Raquel's business partner- and it was all very well-organised. Paula gave us plenty of information about Lisbon and places to go.
The flat is well-equipped and comfortable. Other reviewers had commented that it was noisy so we had expected this. There is a lot of street/traffic noise but it is right in the centre of downtown Lisbon so I wouldn't have expected anything else! The location is absolutely perfect for exploring Lisobn as a first-time visitor as many places are in walking distance if you have strong legs. We walked to the Bairro Alto, Alfama, the riverfront , Rossio Square etc etc. The flat is also directly above the famous No. 28tram route that wil take you up to Bairro Ato or Alfama of you don't want the uphill walks. Furthermore, the metro is about two minutes away and Cais do Sodre train station about five minutes. I can't emphasise enough how convenient it is!
We had a fantastic trip - thanks Paula and Raquel!