The flat is incredible but Feels Like Home service isn't up to the standard. The check-in is unnecessarily a bad experience - It's a self-check-in but terrible organized. They sent me the wrong location to pick up the key, no info on how to get in (there's a hidden elevator, as you can't use the main flat entrance). In addition to this, there's no cleaning products, garbage bags, no mop or broom, etc. (I stayed there for 8 days, these things are necessary). The basics are just no covered at all.