I went with my parents, grandma and 2 dogs to Sue's place. She was very flexible when I asked to change dates (a couple times!), extremely responsive to texts or calls and overall very nice and welcoming.
Her place is gorgeous with a super nice garden, a cozy fireplace and overall nice decoration. The house was equipped with everything we needed including some extra things like wood for the fireplace, board games, bikes, books, a tent and games for kids...etc. It isn't by any means a luxurious place, could use a little maintenance on small things but it is a lovely and comfy space. It is located in a residential area without anything within walking distance but great for a few days visiting Sintra, which is just a 10-15 min drive from Sue's place. We loved the place and I would definitely back!