We had to change our arrival plans due to multiple people arriving from different cities.
I gave the agent a 3h notice anyhow we were treated like kids by a angry person on the phone that found that it was unacceptable.
"with more then 30 flats we cannot afford to change plans like this last minutes". Also the person that received us "7 years of airbnb and more then 400 groups received" well darling if you are tired ... change jobs...
We had to change our plans this is life. I handle 3 flats myself, I save myself time with keyboxes appropriatly placed .
The flat has charm and style and is really well situated. The bathroom though are tiny and could use a refresh ANNNNND be free of cockroach. Those little friends made their appearance 2 days after we arrived. Hopefull just in the bathrooms or I would have gotten mad...
The location and the style of the flat are for sure a great deal for the money, but a more friendly service and better bathroom standard must be changed