We absolutely loved this apartment! Joanne did a tremendous job communicating with us. She asked if we wanted transfer service to and from the apartment to the airport which was very helpful. She met us at the apartment when we arrived and gave us a tour of the place and was so nice and helpful. Very organized with suggestions of food and things to do around Lisbon and truly thought of everything that could help make our stay comfortable and easy. Probably the most organized and professional host I’ve met! Excellent location in the heart of Alfama. Close to public transport and amazing food all around. We couldn’t be happier with our stay. Wonderful!