We had a very pleasant stay for one week in Susana's apartment. The property is looked after by Susana's property managers so we did not have the opportunity to meet Susana herself. Our main contact was Sofia who sent us the arrival details by email and we met her colleague Ana who was waiting for us in the apartment upon check-in. The location of the apartment is excellent - it is in the city centre beside one of the major squares (Martim Moniz square) and within walking distance of most of the city's attractions. The number 28 tram route (mostly used by tourists) starts at the square and can also be used to access most of the city's major sights. Perhaps more useful than the tram is the Lisbon Metro, which also has a station at Martim Moniz square. It takes about half an hour to reach the apartment from the airport by metro. Also less than 10 minutes' walk from the apartment is Rossio station, which can be used to travel out of the city towards Sintra. The apartment is situated on the 6th floor of a modern block with a lift/elevator that opens right outside the apartment door. The apartment block is built on a slope which means that the building has more floors at the front than at the rear. External access to the building from the rear is on the 5th floor whereas the entrance to the side of the building is on the 2nd floor. Parking exists within the underground levels of the building, but we did not make use of this facility. Martim Moniz is quite a multicultural area and so the nearest grocery shop is an Amanhecer Oriental supermarket less than 2 minutes away in one of the neighbouring buildings. This shop sells both Asian and domestic produce. A few minutes further in the opposite direction is a more conventional Minipreço supermarket and there is also a larger Lidl supermarket about 10 minutes away from the apartment on foot. The interior of the apartment is pleasantly furnished and exactly as represented by the pictures - the open-plan living area has a dining table, seating and a television with satellite channels. The wireless internet was fast enough for general usage, but was not exceptional. The kitchen is also well-equipped and includes cooking equipment, a washing machine and a dishwasher, although it would also have been nice to have had a kettle for making hot drinks. The two adequately sized bedrooms (one double room and one twin room) as well as the bathroom including a bath/shower and bidet make up the remainder of the apartment. There is also an internal window that runs alongside the main corridor and can be used to access a ventilation shaft if additional illumination or airflow is desired. Large windows surround the apartment on three sides so there is plenty of natural light during the day, and these windows can also be opened to access small balconies. There is a...