We had a mixed experience at this place. The good: the apartment looked like the photos, was clean, and is in a good location not far from a metro (up a bit of a hill from the Avenida, but that's to be expected in Lisbon). The bad: Minutes after arriving, we realized the main a/c unit in the living room was pumping out hot air into the living room, and not cooling anything. This was due to a duct breaking, repeatedly, in multiple places. Clearly the duct was not rated properly for the A/C, and the whole thing looked like it was installed improperly. Without that A/C, the second bedroom was unbearably hot and humid. The fan provided also did not work and was irreparably broken, exaberating the problem. While I understand it was a holiday and getting maintenance out was impossible, the hosts should have noticed the problem when we checked in or done more to rectify it (at minimum, buying and bringing a new fan over). The minor irritations: the check in was supposed to be 3pm but we couldn't check in until 3:15, the shower in the main bathroom did not seal at the bottom causing minor flooding every time it was used, there was only one key provided despite being 4 people in the rental, and the second bedroom had no window and a different bed than shown (two individuals instead of one queen, which was disappointing for our friends, as we had intentionally chosen this place to have two queen beds). If we had to do it again, we would have stayed somewhere else.