We had a wonderful stay in Alfama. Joana was super quick to respond to all our questions and needs, and was extremely accommodating and helpful when we had questions about Lisbon. We had a bit of a bumpy check-in as the cleaner was still in the middle of cleaning the apartment when we arrived post-check-in time, so it was another 1.5 hours before we were able to shower and nap after a long flight. From there on, things were very smooth. The apt was quiet and we slept extremely well, and we really appreciated being able to check out a little later on our last day. Thank you, Joana!