I have stayed at many AirBnBs, and this is one of the nicest. Not only is the space lovingly decorated, but the family whose company owns it takes obvious pride in ensuring your stay is a good one. Anna met me and spent a considerable amount of time orienting me to the apartment and to Lisbon. She was also very helpful arranging transport and responded quickly to messages.
I would advise everyone to take them up on their offer to have a car and driver meet you at the airport. I didn’t, and had a bad experience - I didn’t think to check to see if the driver used his meter and he didn’t. Apparently, this is not uncommon.
The car and driver they arranged for my return to the airport could not have been nicer.
The only thing I should note is that if you have problems with hills, you might need to take the tram to and from the apartment rather than walking or taking the metro.