Alexandre was always quick to respond and very accommodating. He kindly let us check in early which meant a lot after a long day traveling with two kids. His cousin let us in and gave us the run down on the apartment and the area, he was warm and welcoming.
The apartment was well furnished, clean and had everything we needed. I really loved the Alfama district.
Again Alexandre was so accommodating letting us check out a little later to help us out. Then I forgot my passports and he had someone let me back in within five minutes.
I highly recommend Alexandre as a host and would stay in this apartment again.