Cem was very responsive and easy to communicate with. The apartment was as described and in good shape. The neighborhood is very loud with folks partying until the late hours of the night and is not one of Lisbon's nicest areas but it is close to Chiado, Praca do Comercio, and other places. Even though the neighborhood is loud the unit is not. The newer windows do an excellent job of blocking out noise as does the fact that the bedrooms are in the back away from the main street. Overall it was a good stay.