Since there was know one there on the day we arrived, we were able to check in early which was very helpful and nice. The apartment is in a fabulous location. Near the 28E tram the Time Out Market and walkable to other great areas. The view is amazing. I sat outside on the deck many a late afternoon and wrote postcards and drank rose. If I needed anything I was able to text Catarina and she answered back within minutes. Lisbon is a very safe city and everyone is very friendly.