The location of the apartment is great, 1 minute walk from Marques de Pombal. The company own most of the flats in the building and the little terrace is nice and has a lovely view over Lisbon city (it’s on the first floor for those who can’t find it).
It wasn’t very clean and the ventilation in the shower isn’t great so there was lot of black mould in the shower and bedroom windows and the shower head was broken - however Mishas place have said they would fix this for the next guest. I told them about this and they promptly moved me to another apartment in the building which was spotless, cosy and exactly what I expected in the first place.
They are very basic apartments that have been recently very cheaply renovated with what you need but no additional furnishings or decor (eg no cushions) but is fine for a place to sleep.
The business is open from 9am until 6pm so you can communicate with them in that time only and they will give a prompt response.