The neighborhood is beautiful, the place is pleasant and overall well equipped, but it seems some maintenance is overdue: walls and upholstery are showing signs of heavy usage, some appliances don’t work properly (coffeemaker available but out of service, no alternatives offered), all the bulbs in the dining room were burned, not enough towels were available (even upon request). Besides that, our guest was almost 45 minutes late for checkin. This feels like a lot of time after a 12-hours overnight flight and a 5-hour jet lag, traveling with a couple of elderly persons.