My husband and I spent 5 nights at Elisabeth's place and we were very comfortable. We were met by her manager Carlos who was very helpful and informative. We experienced one issue which was dealt with immediately. Due to some problems on our side there was a lot of communication with Elisabeth before we left and she was always available. We loved the safe location and it was so quiet at night on the rooftop with the great view. There is a lot of stairs to the apartment so this is not a place for anyone with mobility issues but we're both 50 and made out fine. It is a great Airbnb.