We had a very nice stay at Florbela.
The apartment is exactly as shown, quiet location, amenities all around including supermarket and metro stations. Communication with Alexandra and Paulo was uncomplicated and quick to reply, key handover was a breeze. There were plenty of clean towels available and Alexandra even made sure we had a baby bed in place when the house had none.
A few things to improve though: the shower could use a little thorough cleaning at arrival; the air conditioning was impossible to work with leaving us with chilly rooms at night and no extra blankets for the adults ; the dish washer worked but the detergent compartment didn't pop open; the electrical plugs in the kids room (bulk bed) were damaged and exposed to small children.
But, overall, a pleasant stay.