Beautiful room and a great location in the heart of the old town. The pictures are very accurate and the room was spotless with ironed sheets and all!
Upon arrival there had been a miscommunication about our arrival time so no one was there to greet us. We were able to find wifi in order to contact the host however, Rafael - the son - answered and was incredibly irate and short with me hardly allowing me to explain the communication problems. When Rafael's arrival he was very kind to us and helped carry our things up the stairs. He had unfortunately forgotten the keys to the room we had reserved so we had to wait for him to clean a different room in the other apartment guesthouse that they rent out in the same building. This wasn't much of a problem as the room was the same as the picture, however waiting for him to clean it wasn't appreciated seeing as how we had just waited over an hour outside the flat to meet up with him.
We never did meet Vera, however Rafael gave us really wonderful advice on local Portuguese restaurants that we nearby and helpful tips on how to get around to see the city cheap on the metro/bus/tram/train. We really appreciated his knowledge on the city and transportation. They also provided us with wonderful itineraries for day trips etc. Breakfast was also provided, bread, jam, peanut butter, cereal, orange juice and milk!