This is an excellent apartment and we are glad we booked it. It is actually better than it looks in the photos and we would recommend it to anyone and happily stay there again ourselves. The location is ideal, walking distance to all the main areas, also metro, bus and tram (latter too crammed to use most of the time). Yet it was quiet at night and we slept really well.

Flat is in a restored old building, with big rooms, high ceilings and double glazing, impeccably fitted out in tasteful minimal style. Alex who greeted us was very friendly and helpful (like most Portuguese people we met) with excellent English. He later emailed a list of suggested eateries, there are plenty around. He also recommended a good supermarket (Pingo Doce) nearby - which incorporates a handy lift to the castle area. And all around are lots of specialist and traditional shops, it's a really fascinating old area.

The flat is in great condition and seems to have everything you'd need - reliable hot water, big comfy beds, and a bathroom in each bedroom plus an extra toilet - although we didn't use heating or cooling so can't comment on that. The kitchen has a brand new Nespresso machine, a nice touch. We brought capsules with us but there were also a few compatible capsules in the cupboard and the Nespresso shop is in Chiado a 10 min walk away.

One tip, don't leave internet planning for bedtime as there's effectively no wifi or phone signal in the bedrooms (especially master bedroom at back); and bring your own sounds as there's no TV or music system. But, those are minor points. Overall we were super-happy with this flat. It is actually one of the best AirBNBs we have used and we highly recommend it.