Hugo's apartment was exactly as described and pictured. Although we had a somewhat late arrival time (8:00pm) Hugo's mom met us at the apartment. She spoke English very well and was extremely friendly & helpful. Hugo provides a very helpful document describing how everything works and also includes many suggestions for things to do. The kitchen has everything you will need including washer and dryer. Hugo also supplied an ample supply of espresso coffee pods for the coffee machine. This was a very comfortable place with 3 separate bedrooms which was very comfortable for our 5 adults. The apartment was very close to all the central attractions of Lisbon - short walks to Santa Justa Lift, Sao Jorge Castle, Rossio Square, metro stops, and the Rua Agusta 'promenade' of shops and restaurants. A five minute walk down Rua Agusta to the river and some beautiful views. The only 'downside' to this listing is the lack of an elevator - which made carrying luggage up the 106 steps a bit tiring.