The unit was exactly as described. I booked it as a convenience for a morning flight the following day. I was very clear about this. I was about to go to bed and requested the blow dryer for my morning shower and was told I could only use it at night because another guest was sleeping in and it wasn’t permitting to use the blow dryer before 9am. I had to readjust my schedule and routine to accommodate this guest. I heard someone up late taking a shower after me. Apparently their ability to stay up late and sleep in was more important than my need to get to bed early for my flight.