We didn't get to meet Joanna but I guess there are a few family members or friends helping her out, one of them checked us in and kindly greeted us in person at the apartment after midnight (though for a €20 fee) and gave us tips for the city, another checked us out promptly at 11am the day we left. The location of the flat is simply fantastic, right in the heart of a walkable and interesting part of the city filled with shops, restaurants, bars and attractions. The apartment itself is very nicely decorated and feels very homey with comfortable couches and beds, lots of pillows and towels and well functioning heaters. The only things to be aware of are the elevator which can only carry two people, or one person and luggage. We travelled with two people who weren't able to take stairs, if there were more we would have had a problem! The second issue was more annoying than problematic - because of the older plumbing in the building there is a very loud and disturbing noise every time any water is turned on, including sinks, showers and toilet flushes. This sound will wake up everyone in the apartment and startle anyone already awake, dampening the charm of the whole place. All in all good location and comfortable flat, but with noisy pipes and a questionable elevator.