Armando made it easy to communicate and always responded quickly to questions. He reached out a week in advance to offer his help / advice and arrange for the arrival. He confirmed the arrival time one day in advance and when the previous guests stayed longer than originally scheduled for he still managed to get everything in order right in time for our arrival. Though he was not able to be there in person he arranged for somebody else to greet us and give us advice on what to do in Lisbon / the neighborhood. The flat itself is very centrally located in the old town and looks just like in the pictures. The major sites (bars, restaurants, old town, bay) are in walking distance. All in all a great experience, thanks Armando!