The place is not equipped to receive guests in the cold time of the year. The apartment is frigid. The bathroom heating devices are not functional. The room heating system is far from adequate. The host should have responded to the agency to fix the issues identified upon arrival but never did. The agency did not follow up to inform me about the situation. When I wrote to the agent, she/he responded with some standard messages that ignored issues. The apartment should not be rented out in February. The host and the agency that handles the property did not live up to the image projected on the AirBnB site.