Elsa and Rui were very flexible and let us check in early, which was great after a red eye flight. They also recommended a luggage storage center we could use while waiting for check in and provided us with a ride to from there to the Airbnb - which was a huge help! We were warmly greeted with a bottle of wine. The location was wonderful and very central so we were able to walk everywhere. The biggest downfall was that it was on top of a steep hill and once you got inside you had to go up three very narrow flights of stairs. We had a lot of luggage as we are spending several weeks traveling and it was very difficult to get everything into and out of the apartment. The only other thing we were hoping for was the hotspot for WiFi that was highlighted in the description - when we asked about this we were told it was being used at another Airbnb.