We stayed at Mario's place for 3 nights in January 2020 (2 adults, 3 kids). The apartment is exactly as shown in the pictures, but what you don't see is the many thoughtful touches throughout the space. Mario was very prompt and friendly in his communication and while we didn't get to meet in person, his friend Paula met us at the apartment in the evening to check us in. The apartment was spotless and we all loved the place right away. The beds were comfortable, the linens were soft and toiletries were provided. We made good use of the kitchen and the dining table for our morning breakfast. The Internet was fast and the smart TV with access to Netflix and Amazon Video was a plus.
This was our second time in Lisbon, and I have to say the location in Chiado is just incredible. The apartment is on a beautiful street with many restaurants (we loved the Poke House down the street), bars and stores in the area. A small grocery store was about 5 minutes walk. The apartment is on a tram line but you could also walk to the Baixa-Chiado underground in less than 5 minutes and get around town (we found the underground in Lisbon to be super clean and safe). The main train station is close by as well so easy to get to places like Belém and Sintra. We tried many pasteis de nata while we were in Lisbon and our favourites were from Manteigaria (about 3 minutes away), which I thought were even better than the original pasteis de belém. If you're planning on taking a walking tour, many of them start at the Praça Luís de Camões nearby. It's safe to say that we didn't want to leave! I would highly recommend Mario's place for your next stay in Lisboa!