I'll start with the positives. The place is located in a convenient and central area and is fairly clean.
Now the negatives.
Insufficient heating: The place comes with 1 portable space heater however, the heater can only be left on for a short while and also can't be used when other appliances are in use otherwise the fuse will blow. Also the small space heater can only heat one room so the rest of the place is left really cold. It's very misleading as the listing says it comes with heating.
Neighbors: It seems that the neighbors are not ok with this being being an Air BnB. We would be woken up abruptly by the neighbors banging on the wall and yelling for us to be quiet. It was actually the people upstairs being noisy but they dont seem to realize that. The host knows that the neighbor is a pain but doesn't warn the guests. The neighbors banging would wake up and scare our baby and he would start crying.
Poor lighting on stairs: very hard to see going up and down the stairs. Most of the time the lighting wasn't working.
Communication with host: They have a team of people managing the property and don't transfer messages between people so its confusing initially: Francisco, Bernardo, Jess, and Maria.