We would definitely stay here again and would recommend this property.
First, I would recommend that you download WhatsApp on your phone for communication purposes once you arrive in Lisbon. This will give a communication option with the host outside of AirBnb, and it's the app that tour companies in the area commonly use.
Ana was amazing. We took an Uber to the apartment, and she was able to spot us out by the nearby square and direct us to to the apartment. We arrived on a Saturday with a lot of traffic due to a holiday, which made direct access to the front door difficult by car. Ana provided a lot of information regarding the apartment amenities and the local area. They have a printed guide book with attractions, restaurants, etc., which we found very helpful.
The location of the apartment can't be beat. For reference, you are very close to the top of the Santa Justa Lift. We were able to walk to amazing views of the city, great restaurants, shopping, tour meeting places, and organic grocery stores.
Overall, it was a very comfortable space to call home for a week.
The only negative is the odor from the trash storage at the main door at street level when you enter the building. However, this is not an issue at all once you are inside the apartment.