The high reviews of the stay at this apartment are well-earned. The hosts respond very quickly to any questions. There is a booklet provided that gives a lot of information on restaurants, convenience markets, etc, as well as good and clear detail on different aspects of staying at the apartment (rubbish pick up times, procedures, etc.). The apartment has a location very accessible to transit points and walkable to many parts of historic Lisbon. The place itself is very clean, and the furnishings and design elements (skylight in the rear bathroom for extra light to the master bedroom via translucent glass door) very well thought-out to maximize the space. It was helpful to have 2 bathrooms, which isn't always easy to find with a holiday apartment rental. We opted to go with the driver service they referred. Jorge, who was our driver for both pickup and drop off, was so friendly and good-humored.
Another reviewer noted the apartment is in a neighborhood where groups of men congregate, more so near the upper part of Praca do Martim Moniz. I made my teenage daughter, who looks a little older because of her height, walk between her dad and brother to fend off some of the leering. Not the hosts' or apartment fault of course, just a heads up to other travelers, particularly young women.