Celso was very welcoming and gave us a lot of information from the get go. From booking to check out, it was incredibly smooth. He was very flexible to accommodate all our needs. He always had suggestions for places to visit and knows Lisbon very well. The location was very ideal and central, less than 15 min walk to the harbour. Just a minute or two from many tram lines. There are an abundance of shops and restaurants to choose from just downstairs. The place was kept very clean and well equipped with everything you need. It had a very hostel-like feel to it as bathrooms are shared but lovely nonetheless. Got to meet some great people while we stayed there.