Location of the apartment is AWESOME. 5-10min walking to the main tourist attractions (Praca do Comercio, Elevador de Santa Justa), downstairs there's a lot of cafes, there's a supermarket (Pingo Doce) and metro/train/ferry station on the other side of the street. Unfortunately, I didn't have opportunity to meet Hugo, but I met Ana and she's a really great, kind and friendly person :) 11/10!