Diogo was there to greet me and was very helpful. My room was clean, there was a fully equipped kitchen for guests to use. The apartment was in a little street in a fantastic area within 2 minutes of lots of bars and restaurants. I was traveling on my own and felt very safe there. Diogo allowed me to leave my case to collect later in the day and there was no problem about checking out times.I would stay there again if I return to Lisbon. Thank you Diogo!