The location is Principe Real is great and the neighborhood very peaceful. The parking space was great. The whole building is for serviced apartments with a reception run by 3 or 4 people. My stay ended up being good but I did not stay in this apartment because of the following reasons:
- it is noisy. All the noise from other guests coming in building, elevators and reception, travel through the badly insulated door of the apartment
- the patio is only good if you need to smoke (I don't smoke) as there is no furniture to relax and the only view is of a car park with weeds.
- the apartment is effectively in a basement as even with huge windows, you will not see outside. It is very bright and luminous inside though.
- the ceilings are more than 4m high and make this apartment very echoey and not very cosy.
- the mattress was of poor quality
After being in the apartment for 30 mins, I complained to reception about the noise and they assured me it would get better but it quickly became apparent that it wouldn't so I messaged Carly to ask her to leave the apartment. She asked me to pay for the first night stay and the cleaning fee. I didn't think it was very fair as some of the description of the apartment was inaccurate.
João at reception was very helpful though and offered me an apartment on the top floor in the building. The noise was much better there and the apartment cosy and comfortable bed.