The hosts are excellent, quick to communicate and helpful. However, I had some trouble with the apartment that could have been prevented with a more accurate description, which I will try to provide here: This apartment is on the busiest street in downtown Lisbon and street noise floods into the apartment at all hours. As an aside, due to the high traffic area and the characters this attracts, I did not feel very safe entering and exiting at night alone. Secondly: The walls of the apartment are paper, paper thin and neighbors enjoying a late evening kept me wide awake every night. Finally, on the last night I booked a hotel.
Lastly: There were some challenges with the hallway lights (aka: didn't turn on), which didn't make me feel any more safe to enter/exit at night, the keypad of the front door working (only didn't work on my last day) and also the keypad on the secondary door working 24/7.
I will add: I agree with the prior reviews that the shower is annoying but honestly compared to not sleeping a single night I stayed in the apartment, it didn't seem that bad.
Again, the host was excellent and I'm grateful for help. However, there were some serious operational challenges that made this a pretty poor visit.