Since the begining, victor was really helpfull. I was listening of our needs. For exemple, after we rent, i told us that they will be lots of bigs partys just outside the flat because of a national hollydays. We already told him that we need a quiet environnement, so he propose to us the cancel the reservation if we wanted. We finally decided to stay there and to by part of that cultural event. We where happy to be thereThe flat is right in the heart of Alfama, the old city. Toses streets are beautifull. We cant be more inside it with that appartment! And, you can walk every where tho most many places to see in town! The flat was very comfy, for our famally of four. The kitchen is really well equip. We found everything we need just near by. We really enjoyed our stay!