There are no negatives as far as I'm concerned when describing this apartment. It is a small space yet so spacious at the same time. We didn't meet Rita but had great communication throughout. The apartment is on a vibrant Lisbon street full of great restaurants that are frequented most of the day and until around 11:30 at night so it is quite noisy but you can either immerse yourself into this local culture from your balcony or you can simply shut the windows and the noise disappears and it's like you are watching a silent movie. I'm not exaggerating we couldn't believe how silent it was with the windows shut and we slept soundly every night. Rita provided many handy goodies that gave us a kick start including many good recommendations for eating out as well as coffee and wine and fruit. If you want to you can cook a meal yourself also. The washing machine was also handy. I could go on about this apartment, we have stayed in many airbnbs but we think this is probably the best so far.