1* (ONE STAR) //!\\ DO NOT RENT //!\\
what should I say about our experience ?
if you don't want to read the entire thing, I will sume it up quickly: awful!
At first, the host respond the messages quickly and they are willing to help us, for example we were able to put our luggage into the apartment before the time we were given the place, which was very convenient because our flights arrived early in the morning.
We were given the keys by the cleaning team.
The apartment is located into a historical part of Lisbon, which is true, but it's also now a part of the town were a lot of the drugs deal happen. In the description, they say it's multicultural, but the reality is that there is a lot of immigrants. At a point where we had a surname for the place : Crackhead City
The apartment by itself is ok, the beds are comfortable, we had some towels for everyone but the cleaning wasn't done very well. Two of the 3 showers wasn't draining properly which one to the point where we stopped using it. Because we were 7 young adults, we where searching for a lot of functional bathroom.
Also, as mentioned in another review of the place, we nearly got stuck inside and struggled with the lock. If you unlock it by the outside of the door, no problem; but from the inside, I recommend just closing it and only put the key inside the lock, not turning it.
the floor was dirty, we weren't able to walk barefoot without getting them dirty.
But let's come back to the entrance of the place: the first day we saw some big cockroaches in the entrance. We were a little surprised at first, but quickly realized that, because of the general filth of the street, it wasn't that surprising.
The second day tho, we were surprised to find one cockroaches in the entrance, that went inside the first room when it saw us. We had to remove the mattress to kill it. That was only the start of the problem tho.
The following morning, so the Third day, we saw a lot of them dead in the staircase. It was that night, when we came back from a long walk that when my friend that was in the second closest room of the entrance that he jumped, really surprised out of the room :
there were some cockroaches on his bed, on the floor and inside his luggage and his stuff.
This was really bad and had a real hard time to track them all and kill them. That was really too much and I tried to contact the host and... No response.
We then decided to find another place and got to it, but not everyone can do that on a financial basis. I cannot imagine if we had to sleep knowing that there could be cockroaches in the bed.
Also, as I saw into some reviews, the host said to some reviews that it was fake and people were picky about some stuff, but when you had everything and live in that apartment for 3 days, I can say that all of the reviews I read were true. Maybe some didn't had issues or don't care about some of the lack of cleaning, but for most people, it will be a problem.
I expect a response, to see what you have to say.
Victor