This apartment is in the Bairro Alto district, about 5 walkable blocks from the main street with cafes, shop, restaurants, market, etc. Along the way are a few tiny bars and restaurants that come alive late at night, but otherwise it's a very quiet neighborhood and felt very safe. This is a garden level apartment with windows, but no view. Elsa and Rui was very responsive to all of our questions and always responded quickly. Carlos picked us up from the airport and was charming and informative and made sure we had everything we needed. We loved having the wi-fi hotspot and wi-fi in the apartment, as well as the remote controlled heater since it was cool in November. Also the Nespresso coffee maker was a nice treat each morning along with the bottle of wine provided. It's important to note that this is really a 1-bed apartment with the queen-sized bed up in the loft. Since I was with my 24-year old daughter we needed 2 separate beds. Our only negative experience has to do with the pull-out sofa bed - it is really not habitable for anyone to sleep on due to the thin mattress over wooden slats that creak and rattle with every movement, which then wakes up the other person in the big bed all night. This is a great apartment for a single or two people who can share a bed however.