The communication was excellent with Fredrerico and Joana previous to our arrival. They made us feel very welcome. We met Joana and she was very patient and explained everything perfect. The place is clean, the location is the best, close to Santa Justa lift, plaza libertadores, plaza Rossio, etc. We had coffee and cookies, Portugal guidebooks were available for us; to regulate the shower water temperature is a little bit challenging, Blank Sheets and towels were fresh and very clean, the bed is comfortable. We will stay here again no doubt. We Absolutely recommend Frederico an Joana’s appartment.