Communication was excellent and the apartment was really nice and clean. The courtyard garden with hot tub is private and everything has a nice modern feel inside.
The location is a residential area so we felt we have had a good feel amongst locals. It is ideal to get out and about (bus/tram stop across the road), has a corner shop next door (closes at 10pm) and the area is really quiet apart from the cafe across the road where people were chatty until 2/3am on a couple of nights and you could hear from 1 room.
Also, our flight didnt get in until gone 10pm so we arrived to an empty apartment (no food/drink) so while they kindly offered to do transfers, it would be AMAZING to provide a mini welcome pack - this is something so many other places on AirBnB (and hotels) do.
Also, maybe add in some city maps/details to the area. Would stay again, maybe at one of your other apartments - something different. 😊