Alexandra, timely assisted us when required. Her place is exactly as the photos (super). We felt like our home. There is an information book quite useful with suggestions where to visit, where to drink and eat (we loved Prado restaurant and enjoyed Park bar). Overall the flat is well located, a walk distance to restaurants, bar, subway and market. Just two issues that are out of her control, but we suggest to be notified in the flat advertising (1) the flat is in the 3° floor and as most of these type of flats in Lisboa there is no elevator. Having said that the guests will face 3 floors of stairs to get to the flat (if l'm not mistaken l believe she mentioned there is no elevator). It was tough to carry the luggage on, and face the stairs everyday after long walking (on the other hand good way to exercise yourself) (2) during our stay there was a renovation / construction in the building next the flat with huge noise from Mon to Fri (work business hours). If you are planning to work and hold calls that were our case the noise was an issue, but we try to manage it using mute very often, but sometimes we were leading the calls. A part of that, we had a lovely stay. We would not think twice to reserve her place again.