Apartment was booked in advance. I came in the morning to get the keys to their office as agreed - they were not there (and didn’t tell me before).
On check in concierge wasn’t able to open the door because of badly working lock. I did - with harm to my hand. Owner said this is normal.
Inside there were more surprises. Toilet not flashing at all. Toilet door didn’t open from inside (good there was one more man to open me). Brocken toilet brush. Shower switch didn’t worked.
And the owner answered me 1 time during the whole day I tried to get to her in order to fix the problems. So I left next day without even an answer from them. Lost money and time.