We were welcomed by Gabriella's friend Lucy, who was so friendly and hospitable- showed us everything we needed and left us fruit and jam she and Gabriella had made. The loft is very clean and recently refurbished with a lot of space in a great central location- the streets outside are a little noisy, but that is just what a city centre is like. We unfortunately had to change our arrival times at the last minute and William was very responsive and understanding. We really appreciated all the effort made for us.