Outstanding communication, very quick and with a lot of background information. The appartment is located in the center of the old town which allows access to all sightseeing spots by foot which was great. It provides all you need while visiting a city. As it is located in an area with a lot of bars and restaurants (perfect to go out) it gets very noisy on weekends (even with closed doors). If you come here for a quiet stay be aware that your sleep might be disturbed by party people. The balcony itself is very nice but is located between several older worn down buildings without view, except into the neighbours flats.