This is a lovely and quiet space that’s great as the place to relax while visiting Lisbon. We didn’t meet Rui or Elsa (the greeters are from a service), but communication was good and the place is as described (though a bit smaller than the pictures make it seem, especially the bathroom!). Make sure you get clear directions if you don’t take their cab service from the airport as it’s not that easy to get onto this street! Once there, it’s the perfect starting point for adventures, sunny and charming. We really enjoyed our stay!