It's great. We didin’t have any problems contacting Maria. She was very helpful and answered all our questions. She even recommended some places around the house, where its best to eat and places worth seeing. She provided everything we needed during our stay. The flat was great and furnitured with everything needed (soucing pans, plates, glasses, washing machine etc.). The neighbourhood was great, we had only few steps to Lidl and tram stations. Hopefully we will come back here next time in Lisbon.