*YOU MUST READ BEFORE TO BOOK*
DO NOT BOOK, IT IS A SCAM!.
This was our first bad experience using Airbnb. We had to leave the place next day.
Gonçalo, didn’t specify that it is a share bathroom on the description, so we booked. When we arrive and realize the bathroom was shared, we talked to Airbnb and they said we have to ask him to cancel the booking. When we mentioned to Gonçalo about to cancel the booking, he said that that wasn’t true, that he have in the description that the bathroom is shared… the true is that he changed the description as soon as we mention the issue to him, thankfully we took a screenshot to the description a couple of minutes before he changed. So we send the screenshot and mentioned again to please cancel the book for inaccurate information, so he replied back saying he have no option to cancel the book, so we read about this issue with Airbnb, and they have an specific page explaining that if you have a problem with the host he’s the one who have to cancel, otherwise they will charge me, they also explain that if the host cancel, they will charge a fee to him, ALSO they explained that if the host don’t cancel it can be a scam as it was… I sent all this information plus the proofs that showed he change the information last minute and he reply saying that what he can do for us is to modify the staying for just one day.. we accepted just because we didn’t get an hotel or place to stay, but a this point we didn’t feel save staying with him because we understand he was a total scam.
We are now trying to report him with Airbnb.