Elsa and Rui had someone pick my family and I up from the airport. I don't know if this is a regular service that people provide on airbnb, but it was a first for me! They seem to really care that the guests have a good time. The apartment has one of those pocket wifi emitters, so that you can stay connected even if you don't buy a local line. They really think of every angle. My one word of caution to future guests is that the stairs to the upstairs section of the duplex are very steep! More like a bunk bed ladder. So if you are traveling with the elderly, or someone with a physical handicap, factor that in. Other than that, Elsa and Rui are really attentive hosts, and you won't be wanting for anything.