Communication from confirmation of booking was fast and friendly.
Easily got a taxi from the airport for €19, took around 20 minutes.
The flat is nicely located in Alfama, one of the most picturesque areas of Lisbon, overlooking the Cruise ship terminal so you'll see different ships every day!
Lots of scooters/bikes outside the block; and Bolt/Uber is so cheap in Lisbon; it's really a great location just outside of the main bar area, with lots of small bars & eateries on the way.
The flat is cosy, spotless and all essentials were provided: towels, coffee, tea, sugar, shampoo, etc. The flat is located just above a little terrace, a meeting point for local university students who were quite noisy at night, and also a lovely vegan italian restaurant next door which should provide an easy nights option of eating.
Air conditioning worked great, there were lots of adapter plugs and other little necessities which helped out - ironing board w/iron, kitchen utensils, and wardrobe with plenty of hangers.
My girlfriend and I really enjoyed our stay, and will look to go again soon!