The garden house is a beautiful little oasis tucked away from the touristy streets of Sintra. It's quiet, relaxing, and quite spacious. The check-in was fairly smooth via lockbox, and didn't have to meet anyone. The beds were quite comfortable for us, and overall, it's a lovely space.
There were a few things that was a bit frustrating for us. We were told we could drop off our bags early while the apartment was being cleaned, but there was no response when we wanted to drop off. We ended up using a baggage storage, which is fine, but the lack of communication did waste some valuable time. We tried to make coffee, but there were no pods, or instructions on what pods to buy at the store. Coming from North America, we were unfamiliar with the Delta Q pods, so no coffee for us. The biggest issue was the dampness. Even through it was the first week of June and fairly warm, the apartment felt cold and damp. All our clothes felt a little wet when we unpacked them at our next destination. Lastly, we were required to take out all the garbage, but no instructions on where to take them. Thankfully we did find a bin near the BP gas station.
Sintra is so beautiful, we barely had enough time in the apartment. But I can certainly see families spending time here over summer, and actually using the outdoor space. I think overall we had a nice stay.