We only stayed in this hostel overnight before we left for the airport really early in the morning. However, Alex was a wonderful host who was very quick to respond to any of our questions. The hostel itself was also very nice. It had very nice decor and a beautiful communal kitchen. We were able to reserve a private room and it also had plenty of WCs so we never were waiting in a line for the restroom. We highly recommend staying here if you are looking for a nice place to stay during your time in Lisbon!