My friends and I were not expecting the amount of snacks we were given upon arrival. Fruits, snacks, coffee and of course home baked pastal de natas (delicious, btw!).
The overall apartment, despite being on the ground floor, was clean and the general area is quiet during the evenings. One of the main supermarkets that you can get groceries from is not too far away - around a 5-10min walk. We are very fond of just walking around everywhere rather than taking transport and found most of the main attractions were ~25-30 min walk from the place. The station that takes you to Sintra only takes 30mins to walk. I feel Lisbon is at its most beautiful during the early morning walks where there is not much people around.
Communication was efficient and we liked how helpful they are with their suggestions of restaurants and main attractions across the city. It made our stay more smooth.
We would come back and stay here again. :)