Was not impressed, but let me start with the good things:
- View is amazing
- Apartment was clean
- Bed is comfy
- Location is good
The not so good things:
- Wi-fi didn't work until the last two days. This was a big problem, as we were forced to sit at cafés to get work done. Apparently it was a problem with the provider, and don't get me wrong. I am always understanding of unforeseeable problems.
The problem was the communication. I wrote Pedro & Alexandre, but did not get a response until a few days later, where they claimed that the wi-fi was working fine, only to say an hour later that there was a damaged cable that needed repair. I find it mildly infuriating to be lied to, but that's just me.
- The toilet flush panel had been removed due to a technical problem, I suppose, which was extremely annoying, as you would have to diddle with the inside of the panel every time you flushed.
- There is no closet or storage for your stuff, which means you will be living out of your suitcase. I know the apartment is small, but there is a closet that could easily be turned into a small closet.
- THE INSANE NEIGHBOUR. Tourism in Lisbon has exploded over the last few years, and that means a lot of apartments have turned into airbnbs. Especially in Alfama. This is not something every local is a fan of. In particular not, our neighbour on the floor right underneath. On our second last day she almost attacked us for being loud and jumping on the floor. She screamed so loud that we actually didn't feel comfortable staying in the apartment. She even called the police on us for domestic disturbance, which was mildly entertaining, as we were literally in bed all day working on our laptops (we are digital nomads). Pedro and Alexandre are familiar with this insane neighbour, and I reckon it will be a problem to many future airbnb guests.
All in all, I wouldn't recommend this airbnb for the reasons above.
Pedro & Alexandre needs to understand the importance of communication and solving these kinds of problem. I am an airbnb superhost myself, so I know that things are sometimes out of your hands. What I do in these situation is offer a financial compensation. In this case, I don't believe that idea ever crossed their minds.