Nuno was an excellent host. He was very warm and personable and was accessible via email prior to our arrival. He was flexible with our check in time. Nuno picked us up at the cruise ship port, and as he drove us to the apartment, he gave us a brief overview of Lisbon. The apartment was spotlessly clean, and we were left with a nice welcome package of wine, fruits, crackers and jam. The apartment is located in an authentic area of the city. Locals live there and as such reflects the life of the people who live there and is not in a whitewashed tourist zone. It was a very safe area and very convenient to the historic tourist district of Alfama. As well it is within walking distance of the famous Tram 28. Taking time to explore Graca, the neighborhood in which the apartment is located also gives you further opportunity to experience life in Lisbon as a local, not just a tourist. The only problem we encountered was that although Nuno did help us with departure arrangements for a taxi to the airport, the taxi did not show up. I would suggest reconfirming departure details with Nuno just prior to your departure time.