We were greeted by Helder who was incredibly helpful and friendly, and helped us with an early check in and took our bags upstairs. The apartment is in a perfect location - particularly if you're only staying for a few days, it's easy to get everywhere but the street is quiet and smart. The decor is great and everything worked in the flat, there is wifi and a TV available. Helder gave us lots of tips, and we hope to be back soon to see more of this beautiful city!