We had a very good experience at Alexandre's place. We were late for check-in because of the train, but they were extremely accommodating and understanding, just meeting us at a later time, which we very much appreciated. They even got us tide pods for the washing machine as they had none left in the apartment, so that was great. Diogo was the one to meet us, and he showed us around the apartment, gave us some local tips, which was really great. The apartment is very beautiful, and has lots of room in the kitchen and living room. We were only 2, so cannot comment on the pull out couch. The bed was very comfortable, and there was a fan in the bedroom, which helped with the heat as there's no AC. The bathroom is a VERY tight fit, the toilet is facing the wall and if you are taller there will definitely be a need to sit sideways. The shower was beautifully remodelled, but there was a lower water pressure in there, and if you didn't wait long enough after you had flushed the toilet then there would be no water pressure. There was a noticeable smell in the shower, but that is very standard as the plumbing/etc is all very old in most European countries. It wasn't overpowering or awful, just kind of there, definitely not enough for us to be worried or grossed out, just enough for us to notice. The location of the apartment is really great, it's right at the bottom of Alfama, near the water. If you walk out of the apartment and turn left twice then you are in the Alfama district. If you wanted to go downtown it was slightly more of a walk, but an extremely easy walk. It was located very close to the Santa Apolina train station, which was great for us, but if you took a car or something I am sure that it would be fine to be dropped off around here. The cafe two doors over was amazing for breakfast, they were really busy in there, but the staff was awesome and the food was good, very reasonable. They definitely had the best natas in Lisbon, much better than the place in Belem in our opinion. Overall it was a really great experience staying here, and would definitely recommend it to others.