Five stars all the way, from booking confirmation to all the communication pre-arrival and during the stay. Carla and Joao are quick to respond and will try everything possible to adapt to your timing, if possible. The place was big, airy, clean and super centrally located. I would recommend and book again without hesitation. There is Wifi in the apartment but it's a bit slow. Might not be fast enough for work or simple video streaming for example.