This place has RATS.
We found one in the kitchen cabinet and killed it few hours after checking in.
Traveling to Lisbon agency that manages this spot is the worst agency we ever dealt with, once we reported the issue it took them 24 hours to respond and they said “our house keeper did not notice anything, so what do you intend to do stay or leave ? We have no space for you”. They saw the pictures That I sent them.
We had to wash all bed sheets then we found out bathroom sink is Connected to drain line of washing machine and toilet which was clogged. GROOS!
We had to disinfect and wash all kitchen items so we could get a meal and sleep with ONE EYE OPEN on our first night.
Streets in that area is full of locals talking loud , smoking weed and get wasted till 3 am
At 4 am while streets were quiet we heard RATS WHEEZING inside the walls and floors underneath .
Next day, They sent someone to repair the sink and ask where was the dead RAT, as if it did not happen..
He told us they put a trap behind the cabinet since there was other sightings of RATS. Repair man told us that unit had a major clog issue and he will need more tools so he left.
Other issues, Building immediately behind the one we were staying is under major remodel and we heard JACK HAMMER sound from 8 am on… it looks like that project will take a year or two to complete.
TV did not work, freezer was full of ice impossible to open, refrigerator door broken.
This place did not provide basics such as soap, shampoo and gave one roll of toilet paper for each restroom for 4 adults and 7 days . They left a used dirty sponge to wash dishes with which we did not use, and had a bit a new one .
Next day contacted Airbnb since Traveling to Lisbon agency did not want to take care of us , and once they saw the pictures of dead rat, clogged sink and toilet, they immediately found a new place for us to move …Airbnb was amazing!
We realize that TRAVELING TO LISBON AGENCY DID NOT care about us nor should you expect that they will do for you or your well being.
You will be treated the same .
Read all reviews, don’t be fooled by the posted pictures, find a caring host and ask lots of questions before booking them you will like Lisbon , otherwise , get ready to have the same experience.
Your choice.
Airbnb saved us from hell!!!