no request is too big for joao who helped us with recommendations, providing an iron when we asked and helping us carry our bags up the stairs! we also received messages asking us how we were getting on which was so polite and kind! the location is spot on, so close to the main attractions if that’s what you want to do whilst in lisbon! and the bars and restaurants in the surrounding are so nice too. the apartment is so nicely decorated and comfortable, the air conditioning is a god send after climbing up the stairs in the heat as well!!