Above and beyond! This is my favorite Airbnb in Portugal, the details in every aspect is top-notch. I'm rather picky with a little bit of OCD due to my occupation, with that said, when I like something, I can't shut up about it so read on if you have time :)
Amenities - Inês & Manuel provided more than only the essential amenities, there were all kinds of kitchenware, toddler friendly dishware (we were 6 adults but thought this would be helpful for guests with toddlers to know), fresh towels in different sizes, sufficient supplies like hangers, storage space, hairdryers, thoughtful touch on hair caps, sanitary disposal bags and many more!
Communications/Hospitality - Inês & Manuel have been extremely responsive from the reservation stage all through after our stay. They provided very nicely designed and informational arrival & check in PDF, detailed tips, local favors and straightforward directions. Manuel's father was also a super nice gentleman in helping my family out when they were stuck on the street (wish I had the chance to meet them all, I was always out and about).
Cleanliness - Freshness was noted on the towels, bed sheets and pillows. No dust noted on all horizontal surfaces including floors throughout this 2-story home. All toilet bowls and shower rooms were crispy clean! Even the kitchen, patio door, handles, windows, shades and everything were spotless!
Design - After watching the HGTV show "Fixer Upper", I agree 100% with Joanna Gaines always gives an effort to the idea of blending the house with the owners' characters/family history. This was exactly how I observed and felt in Inês & Manuel’s home. There were all kinds of details of blending in Portugal with this beautifully and thoughfully designed home - almost like an A Vida Portuguesa themed home. From the ceramic sardines (they're not the plain gray ones but colorful ones that we were trying to look for in the shops but still couldn't find them), ceramic fruits, cortiça/cork plate, fish basket, web side table, industrial/hand crafted coffee table with wheels, contemporary furniture and containers namely Muji, Eames and Ikea. Even the guestbook cover was made of cortiça/cork and the paper quality was very smooth (we noticed it after getting ours from A Vida Portuguesa hahah). This home is a gem!
Flexibility - Inês & Manuel were very kind upon the request of my family's early arrival and luggage storage once they have the availability (we were traveling from different parts of the world and meeting up at Portugal to have precious family time together).
We can't thank them enough and hoping that we will be back when the time is right :) All the best to Inês & Manuel and family!!