Paula was very polite and patient with our late arrival time. The place was a bit difficult to find, but communication via phone/SMS was good.

The living room area in the apartment is larger than it appears in the pictures and everything was clean. WiFi was good.

We had a small issue with the smell of some decorative reclaimed wood, but Paula was quick to send her adult son, Daniel, to remove them and everything was ok after that. We're thankful for their eagerness to make us feel comfortable.

As for comfort, the apartment itself is comfortable with clean sheets, towels and a nice bed. As listed in the description, it is located next to a train track and it does get noisy during the day and evenings. This is beyond the host's control (even though there are good windows that reduce the sound a bit) and really down to your own tolerance for noise.