Carole's place is great! Fantastic location in the Alfama area, the heart of Lisbon, surrounded by restaurants, Fado venues and coffee shops galore with the little, totally addicting pastel de natas. The third floor apartment is nicely appointed, the bed located up a sturdy, safe ladder in a cozy loft. Best for people who are fit and comfortable with stairs and climbing. Frankly if you are doing a lot of walking in the hilly city of Lisbon, this is probably not an issue for most guests. It was quite chilly during our visit so we didn't use the balcony, but enjoying a morning cup of tea or an afternoon port during warmer weather would definitely be something to look forward to. We were met in person by Nuno, who was so generous with his time to give us a really detailed and helpful guide to the history, layout of the city and suggestions of what to do and where to go.