We had a lovely stay at this apartment. The checkin process was easy - we were picked up from the airport and driven straight to the apartment. The apartment is at the top floor (up some very steep stairs) which was tricky to manage with a suitcase. It is smaller than it looks in pictures, but was very clean and had everything we needed. The location is great for easily getting around Lisbon (close to metro, tram and bus stops), as well as a supermarket just around the corner. Overall we had a great few days and would recommend.