While I did not meet Bernardino & Rui, their friends who were sent by Bernardino & Rui to help me, were very welcoming and considerate.
I had made a mistake with some of my travel arrangements, and they helped me sort out my problem. This was appreciated a great deal.
If I had any further problems with my arrangements, they were more than happy to help.
The apartment was very clean and neat, the bed super comfortable, and there was attention to details eg a fan beside the bed as Lisbon was hot.
Great location and atmosphere...