My best friend and I LOVED our stay and we really enjoyed Lisbon because everyone was very kind. Milene was a great host who provided us with everything we needed (maps, restaurant recommendations, hair dryer, washer, sheets, towels etc). She was very nice to wait at the apt for us even though our flight was delayed three hours. (Tap Portugal airlines is the worst, expect delays)
The apt is very cute and cozy. All the appliances are updated and easy to use. She even gave us a bottle of wine to welcome us :) definitely made our day after a long day of travel. There is no AC but it is very cool both during the day and night with the windows open. The only thing that could be improved would be the WiFi but I think that's an issue with our American phones. The WiFi was very slow and I could only use it with my cellphone, my iPad had issues.
The best thing about this apartment is its perfect location (close to Baixa Chaido station. Take the 28 up and down the hill to her apartment from the metro). It would take us 10 mins to walk the hill without the tram and after a few times you get used to it.
Check out Lisbon and definitely stay at Milenes!!!!