I have no complaints. The apartment is in a great location in Bairro Alto. It's on the 2nd floor and the stairs are a little narrow and dark but nothing too crazy. I don't recommend the area for older people. Definitely a young vibe of a neighborhood. Not an apartment to stay in all day. The point is to be there only for sleep, and for that it was perfect. The room with the sofa bed is loud at night but I'm sure heavy sleepers can sleep in there just fine. The room with the queen bed is quiet and can be made dark. Carlota is very communicative and helpful.