Communication before was hartly and welcoming and informative. After arriving in Lisbon we were accompanied by Sacha to the apartment. She showed as around and showed information in and the place. Good tips for restaurants, fado and public transport. The apartment is beatiful and has a fantastic river view. The street sounds ( no traffic) are always there and they shape a special atmosphere. Good bed(s), fine kitchen, good bathroom. Everything is there. Nicely decorated too. The second it appeared that the drain in the shower was constipated. It appeared to be a huge problem that was not to be solved in a day. Joana and Jose took care of this problem and moved us to an other hotelroom. Which was a very good solution. We thank you for that!! Our problems were kept to a very acceptable minimum. Special thanks too to Jose. Also special thanks to the hotelkeeper Francois, who was very friendly and took special care of us.