Juan was a brilliant host, he brought forward the time we could access the apartment and took the time to share his local knowledge which we really appreciated. He brought us the most delicious Lisbon custard tarts and responded promptly to any queries. The apartment was immaculate, exactly as described and the area was great, we felt priveliged to share it with the locals. Everyone we spoke to in Lisbon was polite and friendly, particularly the young staff in the bars, shops and restaurants. Lisbon is a great city, we spent 11 days there and there was so much to see and do. The only slight problem was that the flat is a bit difficult to find, even the taxi driver was a bit lost, but with the help of locals we got there.