Fernanda was a great hostess and was excellent with communication and professionalism. The apartment looks as advertised and was in a decent location and check in was easy due to her thorough instructions.
We didn’t realize until after we had arrived that other guest had already left reviews about the shower not draining properly. Sure enough, if we were not cautious about turning it off halfway through a short shower and letting it drain, it would and did seep out of the shower and all over the floor. What was more problematic was that there was only one set of towels left per guest for a 5 night stay which we did not realize until after we had used towels to stop the water from flooding into the kitchen. While there is a washing machine, there isn’t any laundry soap or any other basic amenities left in the apartment. We were also surprised that there was an extra charge for linens for the sofa bed as we’ve never experienced that with any other Airbnb before. Overall, a decent stay but value wise, we probably could have received better at a hotel.