Monica was fantastic. She clearly communicated through Whats App and when we got lost - she came out to find us and walked us to the unit. Monica was thorough with explaining all the features of the unit and answering all our questions. The unit was excellent for the 3 of us. This was our 5th trip to Lisbon and this was the nicest unit we have had. Try the tapas and wine at the Lis Bar next door!