Alex and I really enjoyed our time in Lisbon. We had some difficulty finding the place at first (Alfama roads are tough to navigate), but the apartment was nice, clean, and exactly as pictured. Although we never met Rute or Paulo, their friend Malfalda met us at the apartment and was knowledgeable and welcoming-- even offering to get us a taxi to the airport on our last day. We were initially concerned about the safeness of the neighborhood, but did not have any issues, even walking home late at night. There are many restaurants, shops, and places to listen to live fado music within walking distance of the apartment. All in all, it was a great stay and I would recommend this apartment for anyone wanting the "true" Lisbon experience!