Unfortunately, we found cockroaches in the apartment as Nina stated in September. That has been our first bad Airbnb experience. The apartment seemed clean, is well located and good equipped. The check-in with Sofias colleague was not the best because we had to wait but were compensated with two pastel de nata. The communication with Sofia could be improved. She did not want to phone but only write. After our stay she was not interested in any statement. The handling with the cockroaches was unprofessional. Telling someone to wait for the next day, then just using drain cleaner and telling a guest that someone is looking at our problem after our stay does not meet the requirements of a host. Therefore, unfortunately, no recommendation.