When I arrived I had to contact Mauro the key-holder to get access to the apartment. He arrived 10 minutes after I called him and showed me everything in the apartment. The apartment was perfectly fine for my 1 month stay in Lisbon. It is located beside the Bairro Alto district which features a lot of nightlife so it was sometimes a little noisy at nighttime, however this didn't bother me as I always bring earplugs so I slept perfectly well each night. The apartment is also very well suited for walking downtown to look at the art galleries, churches, etc, and you can walk to the trendy Chiado district in about 20 minutes. Alternatively the Rato metro station is about a 10 minute walk. Overall I really enjoyed my stay at the apartment and would recommend it and will also consider re-booking it another time.