Listing was perfectly located - two mins from Baixa-Chiado metro (with links to the airport and Rossio / Cais de Sodre stations for day trips to Sintra / Cascais) and right in the heart of the city with lots of cafes, restaurants, supermarket and sights all in close walking distance. Listing is in a quiet square close to the theatre (there is some noise from the 28 tram and local rock bar but once you have the windows closed, you don't really hear this). Listing has everything you need - very comfortable beds, plenty of towels, hairdryer etc. Layout is good for families. We travelled with our toddler and we liked that you could close off the living area via a door so that you knew your toddler wouldn't be going walkabout at night / in the morning. Bathrooms are perfect - one with a lovely jacuzzi bath. The third bedroom is a double but it would be a squeeze for two people. There is a nice mezzanine that has a sofa bed and two children's sized beds (for older children as it's on a height) so there is a lot of space. Kitchen has everything you need and the Host left some basics for us on arrival. Communication was prompt and host was flexible (we were able to check in early after a long flight). We had to pay tourist tax on arrival, which we didn't know about and just happened to have cash on us. Something to ask about in advance to know how much you need to pay.