The apartment is in the Alfama district close to the castle as well as the centre. It is not on a steep hill, so it is easily accessbile. We were met by Nathalie at the agreed time and the ckeck-in was easy and quick. There are two flights of narrow stairs leading the apartment. The actual flat is very bright and airy with lots of windows and it looks just like the pictures. We very much liked the stone details in the bathroom and kitchen. Beds were comfortable and the linen was clean. Wifi was also working well. The issue we had with the flat is related perhaps to the time of the year which was February. It was cold. We know that proper heating is not often available in the South of Europe but since there are so many windows it is almost impossible to heat the place up. There is just one aircon unit in the livingroom area. Also the shower curtain is either stained by hair dye or mold. We did not inspect it closely. Other than that we were very happy with apartment.