We arrived to Lisbon at 7:30pm, and informed the host of our arrival. We however got lost in the city, our phone batteries died and we ended up arriving 9:10pm. They however decided to still charge us 25euros. We were shocked and not very happy about this. Also we want to point out that the host were not a couple but rather a commercial agent that works for a Portuguese hotel company.
It was not the 'homie' welcome we had imagined. They even asked for our passport/ID details which we found very strange. Another issue is that the curtains are white/transparent and so it is a bit hard to continue sleeping at 6am. We would also suggest 2big towels per person. Apart from this the apartment is clean and well located. We just wanted to be treated better by this commercial company.