The flat is in an authentic Portuguese neighbourhood with lots of local shops and restaurants. We had difficulty finding the flat, but thanks to the kindness of strangers, we were finally successful and were helped into the flat by the shopkeeper across the street. Because our mobile telephone did not work in Portugal, and there were no internet instructions inside the flat, we were never able to contact the owner or his father upon our arrival or during our stay. The apartment was very comfortable and accurately portrayed in the listing, however, we found that the stairs to reach the flat to be quite treacherous, especially with luggage, as was the ascent up the hilly cobble-stone streets to get to it. We found that once we came home after a day of doing touristy things, we did not want to go out again because of the stairs. We missed not having access to the internet, and although the flat had a washing machine, we could not find clothespins to hang up our laundry.