Paula and Alex were great! Helpful with information about the fly, the area, and anything we asked. The apartment was extremely comfortable with lots of room and a great location. Alex picked us up at the airport which we were glad we arranged as we landed after dark on a Saturday night. The neighborhood was hopping and not sure we would have found it on our own. We had one small problem with the A/C and Paula took care of it right away. The amenities in the kitchen were very helpful and there is a market right down the street. We toured around Lisbon, day trips to Sintra and Cascais. We had a great trip and thank you both for such great preparations.