Anna communicates very clearly and I was glad to be able to arrive late for an extra 10€ fee. House is very clean, though also a bit noisy (you can literally understand what someone in the adjoining room talks about). However the other guests were also calm so it was not really an issue. We were not allowed to use the blow dryer in the bathroom, Anna did provide us with an extension cord so it was usable in front of the mirror. Location is good, overall a nice place to stay.