I was having issues with my Airbnb connectivity while travelling so could not alert her of a late arrival (745pm rather than 630pm). She seemed very irked by this. She was cold, confrontational, and rude once we got there. The apartment itself looked much better in person than in the pictures; everything was clean and the wifi worked well. As for the listed location, it is more in the Mouraria neighborhood instead of Alfama, so a bit rougher than anticipated. On our last night, we heard a young woman scream at 230 am; apparently, she had her phone stolen out of her hand while using it. Due to both location and host issues, I would not recommend this apartment.