We met Gonçalo for the checkin. He was very nice and gave us a lot of helpful tips. The communication worked perfectly via Whatsapp and Checkout was simple. The apartment is situated in an quiet area in the heart of alfama. There are cafes just a five minutes walk down the hill near the Pantheon and another five minutes walk to the metro and train station. On top of the hill there is a tram stop of the 28E from which you can get around in the city as well. The apartment is very small but cozy and clean. We felt comfortable and would recommend it!