From the first day of my initial booking (back in 2019!) to my actual arrival, and throughout my stay, Dário took great care of me!
My first attempt to visit Portugal resulted in a cancellation, because of the pandemic. But even before that, Dário provided me with an abundance of information regarding artsy events, tours, and activities that were taking place during my stay. He offered tips on how to avoid crowds, where to get the best meals, and where to take the best photos.
When I actually had to cancel, Dário unquestionably and understandingly handled the process. I didn’t experience any issues with my refund, and was even offered a discount if I decided to rebook sometime in the future.
Fast forward to 2021, when I got word the borders were opened. As soon as I booked my flight, I checked Dário’s availability. Because he had been such a wonderful person/host my first go at it, I decided to stay at his lovely apartment, if I could.
From the time of my second booking, and because we were/are still dealing with COVID restrictions, Dário kept me abreast of regulations implemented by Portugal’s officials. Each month I got an update. Once my departure date came closer I was sent bi-weekly/weekly and daily updates! No question was left unanswered! This took a huge weight off my shoulders, as the Internet doesn’t always provide the most accurate/up to date information.
Once I arrived, I had an issue with my phone’s data plan, so I was unable to get an Uber. Thankfully, I was still able to text, so I communicated with Dário via my daughter who was home in the States. Dário offered to order an Uber for me, but I elected to take a taxi because I couldn’t find the Uber pickup line. Had I not been exhausted from traveling, I would have put forth a little more effort to find it, as the cost of the taxi was triple the amount I would have paid for an Uber!
When I pulled up to Dário’s apartment, he was waiting for me on the balcony. He carried my VERY heavy bag up the short flight of steps to the apartment. Once inside I was treated to all I had seen in the pictures. The apartment was exactly as it was represented on Airbnb, and my favorite song was playing!
Dário gave me a detailed rundown of how to get around the area, offered me a travel card to use on the buses and trolleys, where to find the best meals, and how to approach visiting attractions. He also let me know where to go to get my COVID test for my return trip.
Aside from his kindness, Dário’s apartment was lovely. It was stylishly decorated and very comfortable. With the exception of a little work being done on the bottom floor, the building and neighborhood was very quiet. I heard only the usual hustle and bustle of life going on. And, all of the amenities I needed were provided. There even was an office to use for the few meetings I had.
I cannot express my gratitude for Dário’s kindness! Yes, I could have stayed at a hotel, but would their level of care have compared to Dário’s? I think not! When I go back, I will definitely plan to stay here again.