This apartment has been a complete disappointment. First of all, the host said it wouldn't be ready at 17:30, which was our arriving time. We had to say seriously that it was late enough to have it ready. Finally he said the apartment would be ready at that hour. But when we arrived it hadn't been cleaned. The bathroom had four empty soap bottles (no soap or champoo). Moreover, there were an used sponge, and even an used razor on the shower! The advertisement declares that they follow Airbrb protocol of action for covid-19, but actually they don't even accomplish an ordinary cleaning level.
Besides there were no aditional sheets nor blankets for the so-called sofa-bed. Inmediately we contacted the host through Airbnb (he doesn't even give a phone number for this kind of situations!). He refused to solve the problems until the next day, so we had to spend one day in these conditions. In the morning we discovered that the coffee machine lacked the water deposit, so no coffee machine either! Finally this second day the apartment was cleaned, they provided sheets and one and only blanket for the so-called sofa-bed, but he coffee machine never was repaired. In the second night, when we tried to open the sofa-bed, we discovered that it wasn't a sofa-bed, it was just a big sofa. So the first night we had to share the only bed, and the remaining nights one of us had to sleep unconfortably.
Some of these facts mean that the apartment's advertisement is not true. After the host refused to solve the problems the first day, we claimed to Airbnb. And since then he didn't even take the trouble to reply. Of course he never apologised. We got proofs of what we say (photographs). Finally we got a refund of more than half the price we had paid. But we didn't want the money, we wanted a peaceful holiday. So if you want to be safe and enjoy in Lisnbon, do't book this apartment.