Carolina was always available to our requests and helped us with valuable suggestions. She also made available a good number of capsules for the coffee machine (at my request where I could buy others) for free. She also let us find some welcome goods (wine and cheese). The house is very comfortable and located in a central area with all the services nearby. In particular, a large number of bars and restaurants. The interior decorations of the house and the fact that it is "historic" give it a very typical Portuguese character that we liked very much. It's better than what you see in the photos and very clean. There is no window in the bedroom but there is one right in front of the bedroom door and the living room is very bright so you won't miss it. I would stay there again.