There are better places for the money. They prefer to use emailed instructions, which is fine except that they differ from the Airbnb listing. This confusion led to a rude phone encounter with the hosts (who clearly weren't interested in our problem) who refused to accept that their email was difficult and unclear. Our neighbours who were checking in at the same time had the same issue as us and were actually in our room when we checked in trying to talk to the maid (not what you want to see when you arrive at the place). Neither of us got to check-in when we were told we could. Place was fine overall and good location but I've stayed in Lisbon multiple times before and for the price I was expecting better. An extra lock separate from the keycode one would be nice when locking from the inside at night. Our issues are commonplace for listings that are run by hosts who have too many properties they are trying to manage from a distance.