The apartment is superb. You have one of the cheapest, yet comfortable place to sleep in Lisbon. It's just 5-10 mins to 3 metro stations, great location for visitors. It's located behind the Rossio station, up the hills, so it could be a trouble for those won't want to do some exercises. The house is big, with kitchen and dinner room so you can cook your own food and there is small mini-supermarket just opposite the apartment. We did not have many chance to talk to Fernandes but everything is fine and he lives just downstairs so anything you need, i am sure he will be there for you. Overall, it's a goof stay and i would definitely recommend this place for backpackers and visitors who want to make the most in Lisbon with tight budget.