Our hostess greeted us upon our arrival at the apartment, showed us around the apartment and told us about special features. She made it very evident that they would be available to us if we had further questions. Patio 25 had also arranged our ground transportation from the airport to the apartment and back to the airport again which was a great help. Mario our driver treated us with kid gloves and was a great source of information about Lisbon and the surrounding area. We were a group of 9 with most of us being over 60 years old and the climb to the 4th floor was a bit of a surprise, but the view and the apartment made the climb insignificant in the broad picture. We loved the location in the city and the ease of finding restaurants and shopping. If we come back with a large group we would definitely stay here again and if we come with a small group we will use Patio 25 to locate a smaller apartment if we can.