The apartment is located downtown in a very lively area and less than 5 mins walk to 2 metro stations. The street itself has a few shops, restaurants, cafes for the locals. It may seem off putting at first but believe me its fine. It felt safe to us, this area is full of locals, remember, we are the visitors. The apartment was on the 3rd floor, it prepared us for what was to come in Lisbon. Teresa met us to check us in and took time to give us lots of useful information. We found her very hospitable, thanks for the cakes, a lovely touch. The apartment was spotlessly clean, we felt great to be staying there. There's even a washing machine! We had a TV which was great for evenings after we'd spent the whole day exploring Lisbon. Our only gripe was the size of the shower, its tiny! If you're tall or plus sized, you will struggle. However, we'll still give the apartment top marks for hospitality from Teresa, the fact it was super clean, the great location. We would highly recommend this apartment.