The location of the apartment is perfect, it is right at the entrance of Alfama, and you can walk to Ribeiro square, also has some great restaurants around.
As for the apartment, I think they should update the pictures, the rooms are beautiful and match the pictures, but the bathrooms and kitchen are old and very worn, it was a bit uncomfortable to use them.
As for the neighbors, upstairs there is a neighbor who is constantly making noise because he has big dogs and it is impossible to sleep with the noise.
Last but not least, the check in and check out instructions were very confusing.