Natacha is a super friendly host and will help you with anything. The flat is in the Souterrain but still with a lot of light and well equipped. The pool is super nice and the view to the castle is amazing. Also there is a parking space in the garage of the building which is really convenient. All in all we were happy with the flat, although the place was not well cleaned when we arrived but Natacha was quite helpful. It seemed to be a one-time problem because she had to change the cleaning team for the week.