Lucia was fantastic! We were running late when we arrived but she was more than friendly and welcoming. She insisted on helping us with our ridiculously heavy bags--what a nice lady! She had a wonderful and comprehensive list of areas to go to for certain things, recommendations for food and bars as well as which viewpoints to go to. She also explained the transportation system and gave a lot of advice for listening to Fado and where to go so it wasn't too expensive or touristy. Great apartment with lots of space and very clean! Quiet area too but a 5-10 minute walk to bairro alto and pink street and cais do sodre (depending on how fast you walk with the hills)
Only warning is that the street is a hilly street with steps and a steep spiral staircase to get to the apartment on the top, so if you are older or have physical ailments that makes this too difficult, sadly this isn't the place for you but otherwise the exercise is worth the great place, location and hospitality. Thank you Lucia!