The flat appeared as described and in a good location.
Communication was however confused, different people sometimes giving incorrect information.
On the first morning there were building works going on and it was incredibly loud - drilling, hammering, moving furniture, horrible- we could not sleep in and enjoy our morning.
We were not only not informed this would happen, but when we informed Sofia her response was that probably they would not work on the weekend, so calm down.
Good amenities e.g. Coffee machine, tv etc. On check in we got some Portuguese tarts which was very nice.
My friend and I also found the bed and pillows very uncomfortable.
We would look for a different place if we came to Lisbon again.