Ana was a fabulous host. She picked us up at the train station at the agreed meeting point and dropped us over to the flat. The apartment had all it needed - down to a bottle opener. It was tucked in on one of the small cobbled streets of Chiado. We enjoyed the facility and the fact that it was so near the centre! Everything is within 5 minutes walk! Ana told us all we needed to know about the centre- where to go, how to get there and helped us out a lot, indeed. We were very pleased with the stay, but we would like to advise - the apartment is located in an older house so you need to keep the noise levels down at night not to disturb other neighbours!