Joao and Vera were excellent hosts. When we arrived we dropped our bags off and Vera had a map ready to go with different suggestions for things to do and see in the city. She answered our questions and talked to us about Lisbon for a little while before we took off to explore the city. When we had a problem getting into the apartment because of the key (user error) Vera was there within five minutes to help us get into the apartment. We could not have asked for better hosts for our time in Lisbon and we hope to visit again soon.