So many things about this are great, I hardly know where to start. Fantastic location in Baixa Pombalina, close to Rossio and Baixa-Chiado metro stations, at the foot of the São Jorge Castle. The view from the kitchen balcony is simply breathtaking.
It is a 200 y.o. building, tastefully renovated. My room was comfortable, facilities spotlessly clean and pleasant to use, kitchen large and fully equipped. There is also a long list of recommended places printed, which comes very handy in a city like Lisbon, which has both a great culinary tradition and its share of tourist traps.
Hugo was an exceptionally open, friendly, and entertaining host, while Ana, the manager, kept up smoothless correspondence, always promptly answering my questions and informing me beforhand of any issues, however minor.
I came in the beginning of October, when students celebrate the new academic year in the club nearby, so some nights were quite noisy, but with shutters closed it was more or less okay. I'd say that in other times of the year rua da Madalena should be one of the quieter streets as far as central Lisbon is concerned.
In short, could not recommend the place more.