We did not meet Jorge personally, but his assistant Manuel was more than helpful and very friendly. The Apartment was exactly as described. It was spotlessly clean, and very comfortable (especially the bed). The towels were snow white, lovely and soft. Jorge left us lots of goodies in the fridge, and some cheese, wine and bread on arrival. A lovely touch! The entrance and stairway were very clean. It is four floors up, so don't forget anything when you go out and have to run up to fetch it!