Super stylish place in the middle of Bairro Alto, historic Lisbon. Communication was great. At one point we couldn't figure out how to use the washing machine, and the host came over that day to show us how. We were only given one key, so if you have a group, that will take some coordination. Lovely small touches, like a complimentary bottle of wine upon our arrival, and a detailed list of recommendations for the city. Definitely recommend!