Lovely apartment in a beautiful (very hilly) part of town! Like on the pictures. Decent for long-term stays as well. Facilities and equipment okay to good overall.
Main downsides:
- Check-in; I was allowed to check in early upon request but then on the day no one was informed and the cleaners were still there; additionally some of the check-in information was wrong and confusing, which lengthened the process
- Flat turned out less clean than initially thought + we were promised a half-time cleaners run which we never got
- Persisting problems with the shower overspilling and flooding the bathroom (due to clogged drain); we had a team of handymen come twice who did quick fixes rather than work on the actual problem
- Dish washer didn't work at all despite the handymen checking it as well
- No proper hover (which is far from ideal in an old house when staying a month)
The service team initially answered me every time something was wrong, which was very professional and nice, but towards the end they didn't get back to me on the dishwasher request.