We used air bnb while travelling Europe for a couple weeks and this was easily our worst experience.
The check in and out process was awful- they charged extra fees to check in because our flight landed at 10pm. They used a hostel reception to give us the keys which when checking out was not responding or opening the door making us late for our flight.
The apartment was an uphill 10min walk from the hostel and the door did not have unit numbers on it so it was extremely hard to find on our own.
The apartment was also not cleaned well before we arrived. There was clearly a dog on the couch who’s hair stuck to all of our clothes. A quick vacuum of the couch would have solved this problem.
The location was not ideal, we ended up ubering about 15min to get to most locations.
Overall not a great experience.