This is one of the best AirBnB experience I have had. I arrived at 11am and was able to check in (at no additional cost) despite being early. The caretaker was very flexible and understanding, even staying on the phone to direct me to the location. Upon check in, I was given a card to wish me happy birthday (it was my birthday) and he gave me complimentary drinks voucher for a local restaurant, which was a nice touch.
The unit is pretty new and centrally located in Lisbon. It is decorated with beautiful modern touches and appliances (coffee maker, toaster, microwave etc). The host provided almost everything one needs including free coffee, a very comfortable bed, clean towels, bath soap, dishwashing soap etc.
The kitchen had high quality dishes and pots, not to mention a full pantry of spices and get this -- A full bottle of Extra Virgin Olive Oil!
I received an email from the host, sharing her WhatsApp number in case I needed anything or had any problems. What a beautiful experience, it was a pleasure to interact with a host that is so determined to offer the highest level of service to guests.