A charming decorated, calm and well located appartment in the heart of Lisbon. But with many facts which made our stay as uncharming as it could be.
First of all many things were missing in the appartment. Too less equipment to cook a lunch. Too less towels for one week and at the pool area, there were not enough lying
pads for all deck chairs.
Communication is a no go !
My mother who lives in
Lisbon and came for a visit at the appartment. I showed her the nice pool area and we had a drink in the appartment with her. The day after I get a message from the host. That I should not have any party’s with my family or friends. I needed to call them to clear the situation as there were not able to clear it by a normal phone call with me.
As a long high rated Airbnb user I never had such an unprofessional way of communication. The host Charlie and her team should think about there way of communication as this is a “high” pricing level and we are still guests and as this we should be treated!
Also the house rules should be updated in the appartment to clear misunderstanding and to make the stay for other guests much more comfortable as it was for our stay!