I was sent the wrong code to access the building and the room twice. I had to organise my trip to arrive during the scheduled time frame for the check-in, so I could see family and friends before my girlfriend's arrival in the airport. I had to rush as I took me one hour to get the right access codes to the doors. The air conditioning had no batteries in the remote control, which we informed Altido's team and no one resolved this issue. One of the lamps had no light bulb, and again, that was informed when I went to Altido's office, and nothing was made for this issue to be resolved. Our room's door couldn't be opened from the inside once locked. We first informed Altido's team by phone that we were locked, and we were informed that they someone would be sent to our room to resolve this issue. Nothing happened. As such, I had to go the company's office personally to raise this issue. The accommodation price is not cheap, and as such, service should've been much better.