The typical kind of Airbnb managed by an office, so a formal and impersonal experience. I found some of the office staff arrogant/fake, but that’s just my opinion and they did their jobs well. However they must have made a mistake communicating with the cleaning staff (a very kind woman), who was still in the room when we checked in. I found the bathroom dirty in that there was hair from former occupants on the floor and a bit on shower walls. Could have been because she was rushing to mop, but I found that gross and think a vacuuming should take place even in the bathroom. The toilet bowl cleaner was also gross.
Great location, stunning building, but nothing particularly homey or welcoming about it.