Both showers had broken shower-heads and terrible drainage causing flooding in the bathrooms. When I contacted AirBNB about the issues, they passed the info along to “Feels Like Home” who sent me a message asking why I didn’t raise the issues with them in the first place…as if broken showers in BOTH bathrooms was some sort of innocent oversight. A partial refund was eventually negotiated.
They also make you pick up the keys at a “Welcome Centre” that is nowhere near the unit, so that they do not waste the time and travel costs associated with delivering keys required to access the unit. We, the customers, had to pay for a taxi to get to the “Welcome Centre” and lug our luggage around the city just to get the keys for the unit! Have they never heard of lock boxes?
In terms of amenities, this place has the amenities of a prison cell at best.
Do yourself a favour and web-search “Feels Like Home” and read the reviews. It’s all consistent awful feedback. Shocking that AirBNB would even allow this listing at all.