We had a great experience at Pedro's apartment. He reached out to me upon booking and coordinated a driver to pick us up early from the airport. Our driver, Fernando, dropped our luggage off with Rita who we met later in the day at check in. Both Fernando and Rita were wonderful and easy to work with. Pedro and Rita were quick to respond to any questions we had during our stay as well. The apartment is in a great location if you're looking to stay in Alfama and everything was as described. We very much enjoyed our stay.