PROS: The apartment is in a fantastic location and it is very spacious. We were 3 people and were very comfortable in terms of space. Octavio was also incredibly helpful before and during our stay so communication and service is strong.
CONS: While the apartment itself is beautiful, there is very little attention paid to the smaller details which makes all the difference. Bed pillow sheets smelled as if they hadn't been washed, they smelled like someone's head (we slept with towels on our pillows to avoid direct contact). Towels are old. There is an issue with the shower door (it is broken and doesn't close all the way, it seems the whole door is missing). The apartment just felt dirty overall. This was the biggest issue for us, which is a pity given how nice the place is and how good the location is. Paying attention to those smaller details would make all the difference.
We also had an issue with the toilet, it flooded 2 times (it seems due to too much tissue paper being thrown in). However, Octavio was incredibly fast in responding and it was fixed the same day, so we very much appreciated this. Still, it was an uncomfortable experience in an apartment that already felt a bit un-cared for.