Everything was very well organized, handover worked well. Also got some recommendations from Teresa re. sites to visit, nice restaurants etc. Appartment is just like on the pics, not huge but perfect for two people and very cosy, modern and clean. It's right in the middle of Alfama, but at the same time in a quiet side alley. We really enjoyed our stay and we can thouroughly recommend it to anyone planning to visit Lisbon.