Sofia is very responsive and helpful. The apartment is at a quiet neigoburhood near the famous Pasteis de Belem and very easy get to the train as well as restaurants around the area. Great value, and very flexible. The apartment can be quite dark from the kitcken onward towards the bedroom though since there is only window at the back in the bathroom which faces sub-level of upstair's garden, and 1 set of windows in the front, so if having a lot of sunlight through out the whole place is important to you, this might be a bit challenging.