Apartment is in a convenient and sage location, super close to TimeOut Market and other eateries, close to major metro/bus/tram/train/ferry station, and close to most local attractions. We did not get to meet Patricia, only interacted with Vasco. Communication was good, and Vasco did his best to help us with the issues we encountered.
Internet connection was broken during the last 3+ days of stay, and this was an inconvenience and had an impact on our experience.