A friend and I stayed at Ana's for four nights in Feb. Overall a great experience -- from the moment I booked to the end of my stay. Host goes above and beyond to make the stay as comfortable as possible (Pick up from airport, Lisbon Travel Guides). The place overall was super clean, all that was expected was provided. The location is awesome BUT if you are old/don't like hills, then this may not be the spot for you. We personally loved the views from the old part of the city, making it worth the steep hills. Definitely recommend staying here! Very easy to get to all the best spots in Lisbon.