Pros: Excellent location in a quiet area of Lisbon, but close enough to the center. Metro stations, a grocery store, and restaurants are very close. The apartment is spacious and can accommodate three even four people.
Cons: The kitchen was not very clean. The sink in the bathroom was clogged, and the hosts did nothing about it in five days after our repeated complaints. Not pretty, not good for your hygiene. There was a washer/dryer but no manual to it, and the host did not get back to us with instructions, although we asked at the check in. The shower was ver poorly attached to the wall and sprayed water all over when water flow increased. There was fluctuation of hot and cold water temperatures that made it difficult to take showers. The wifi signal was weak and unstable. When I asked hosts for advice on wifi connectivity saying that I urgently needed it for work, they commented that I should have checked it the say before if it was so urgent. A great piece of advice. The toaster died on us, we wrote about it to the host, and then, after we had left, the host tried to charge us more than 100 USD - for a toaster that seemed to have been heavily used before us! And then the worst came. After we had disputed the frivolous charge, the host accused us - two American university professors in our sixties - of leaving the apartment as 'pigs lair,' with 's*** everywhere' (no such things we mentioned before we had disputed the toaster charge). And then, in addition to the false accusations, they made insulting comments that I will not even repeat here.This was not the first time we used Airbnb, and other hosts commented extremely positively on us, and, specifically, on how we left their places in excellent order.
We really regret we rented this apartment, and hope that our story will make others think twice about staying there.