First off, the location and the view from the apartment can’t be beat. It’s in a very desirable neighborhood and the view is everything you expect.
However, we had a very bad check-in experience. Rather than meeting us at the apartment (as was expected), we were told to pick up the keys at the management company office. When we arrived there, the person was on the phone and the whole process was very rushed. We then left to (try) and get to the apartment in our own. The key they gave us to enter the door from the street did not work! When I tried to contact them, I was told that no one was available to help me, with no estimated time when someone could help. They kept insisting that the key worked, but after repeated tries we weren’t able to get it to work. The management company’s suggestion was to use the keypad and ring all of the neighbors until someone would answer. Thankfully, an elderly lady did come out to let us in. We were able to get into the apartment after being on the street for 30 minutes at 9:30pm with all of our luggage.
In terms of amenities offered, it felt basic compared to other places and for the money spent. No extra towels for the beach, and none of the nice little extra touches that you see with other Airbnbs. We were also asked to take out own trash, something that you’d expect they would take care of given the nightly rate.
Bottom line: Great location, but the management company could do more to ensure a better guest experience.