Fantastic. Communication was fast and easy. We arrived early and were allowed to drop of our bags while the apartment was cleaned. Everything was spotless and beautiful, and the location was ideal. It's a residental neighborhood, so you don't have crowds or loud noise at all hours, but it's right next two two major museums, many historic landmarks, and lots of fine dining. The busy downtown is a quick ride away, and while that was fun, we actually enjoyed this part of town more. The apartment had everything we needed- stove with vent, fresh air through a lot of windows, ac (which we didnt use, despite the summer heat, bc of airflow,) 2 coffee makers (espresso and french press), water heater, a large fridge, nice hot water, wifi, a tv we didnt use, etc. Just a great place!