Despite the communication not being what someone would have expected from a place this level, they let us make the check-in much earlier than stated, what helped us a lot. We really appreciated that.The apartment is simply amazing, cosy and exciting to enjoy some wonderful days in Lisboa. It is perfectly located just by Sao Bento, between Santos and Principe Real, which makes it just quite a good place to stay and move all over the city easily. The two bedrooms are well isolated, so privacy is guaranteed. The living room area with the two balconies is a very appealing place to spend some time while resting after a hard day, either outside or inside. We would repeat with no hesitation but just to take into account, the staircases are pretty far of being suitable for everyone.