We absolutely loved the apartment - it was bright and airy, comfortable and well equipped and just perfect for our visit. We immediately felt at home and wish we could have stayed longer! Tomás's friend met us with the key - he was polite and very helpful, giving us some tips for our stay. The Alfama area where the apartment is located is full of treasures, from little shops to places to eat. The location is great; we had read reviews about the being able to hear the tram, but while the stop is quite close, when we visited, the road was under construction so the tram wasn't running. It was blissfully quiet.