All three of these stars go to the perfect neighborhood and modern, well-advertised apartment. All the amenities functioned properly, the neighborhood is close/walkable to activities/sights but is not constantly noisy (couldn’t hear a thing from outside when sleeping) It truly is a great place to stay in Lisbon for a short or long stay.
Unfortunately our stay was overshadowed by our subpar check-in experience. Because the host is not local, guests have to enter two doors with two separate apps that need to be setup (by the guest and by the host) before our arrival. We provided two sets of contact information for the host to set up the first lock app, but the host did not set either account for us to unlock the first door.
We manage to get into the apartment building, but the second app wasn’t set up for us as well.
Above all and throughout all of this, we tried to message and call the host, and got no response until the next morning. Which means we had to book a last minute stay at a nearby hotel. Airbnb covered that tab.
The check-in steps in the listing weren’t able to guide us through these problems as our access had not been properly set up.
Overall, a great apartment, but bad rental experience. In the future, I’d think twice about booking rental properties from remote hosts from now on, as it can really tarnish the beginning of a great vacation.