Our host had a serious personal matter to handle the night before our arrival which affected our checkin. Things probably would've gone smoother if this didn't happen but our experience is as follows. We were messaged by our host two days before our scheduled arrival to determine our exact arrival time. I replied Friday, 4:30PM and if there were any changes or delays I would make sure notify him. My wife and I arrived on time to realize no one was there to receive us. After a couple of phone conversations we were told that the apartment would not be ready until about 7:00PM since it would take some time to get someone over there to clean the unit and give us the key. When someone came (not our host) we left our bags with them and walked around for a couple of hours. About the apartment. It was fairly new and provided to us in a clean state. It was also very pretty and well decorated but lacking in functionality. This probably wouldn't be a problem for one or two guests staying for a long weekend but the lack of space can present an issue for those with a lot of luggage. There just isn't anywhere to put your things so the luggage just ends up staying in the middle of the apartment floor. And there is very little open floor space available to begin with. There are no dressers or closets, just a couple of small coat/shirt racks. Also the ceiling height is about 7.5 feet high so it feels a bit confining. Another thing to mention is that there is no air conditioning, just a fan. My wife and I do not keep our home too cool so this wasn't a big issue, but for others it may be. The kitchen is well stocked and we were also greeted with a bottle of wine which was greatly appreciated. We were also provided with a travel sized iron but no ironing board. The bathroom is quite functional. They did a great job in utilizing all the space available for a good sized vanity/toilet. The shower is separate from the rest of the bathroom which is nice but maybe they removed a closet in order to do this? A few toiletries were also provided but no bath soap. The walls are quite thin so we could hear our neighbors intimate conversations as if they were in our apartment. On the first night there was a pretty funny exchange while we were trying to fall asleep. Our neighbor was complaining to his wife about never being able to go to the bathroom or shave because either she was in it or their daughter was asleep and would disturb her. They were speaking in Portuguese but my wife was able to translate luckily. The apartment is located in a quiet area in Alfama and only a 15 minute cab ride from the airport. The exterior is well lit so we felt secure at...