This property is rented out by a company called RentExperience, so it's not your usual Airbnb listing. I dealt with 3 different people from RentExperience over the course of our stay, but they were all efficient and easy to talk to. The apartment was clean and spacious, and it's in a great location, within walking distance to most of the main sights. There's a supermarket nearby and the pastries at the bakery across the street are so good. We had problems with the elevator during our stay but it miraculously sorted itself out on the day we left, so we didn't have to lug our suitcases down four flights of stairs. We loved Lisbon, we'll definitely come back! And when we do, we'd love to stay here again. Obrigado!