Wow! The location, the apartment, the host -- all were incredible. My wife and I and our almost 2 year old daughter stayed here. Ana went above and beyond to accommodate for our daughter and provided the best customer service we've ever experienced through AirBNB.
The apartment was redone with a modern ascetic, with a lot of thoughtful touches. Lots of great artwork hung on the walls. The place had a loft like feel as well probably due to the high ceilings. The little balcony has sweeping views of the river and over the orange rooftops of Alfama. You're likely to hear Fado in the evening with the balcony door open.
I've never seen so much effort made to ensure the comfort and enjoyment for our child. Ana placed a crib (a real crib, not a pack & play), high chair, and lots of childrens toys to keep our child entertained. Our daughter loved roaming around the apartment, looking at life outside the balcony, and was fascinated by all the unique art work lining the walls.
The location was great. You are inside a layer of the labyrinth that is Alfama. You walk up one staircase and you're at one of the most photogenic spots for Tram 28 (you can catch tram 28 there as well). You go down a bit and you're lost (in a good way) in the windy, narrow streets of Alfama. Lots of great restaurants and Fado near by.
Ana was such a pleasure to communicate with before arrival -- even helping us with parking for our car. She was such a pleasant and warm person when she greeted us -- one of those people who you feel like you know forever. You'll know what I mean when you meet her.
On our last night, we locked ourselves out of the apartment and at 10 PM (on a Sunday night) called Ana to see what can be done, praying that she was not sleeping. She told us not to worry, that she's on her way to us to open the door, even though she lives a 20 minute drive away. We were embarrassed but grateful when she arrived, and her jovial mood and friendliness at that time made us feel better about the situation.
We're super thankful to her, and highly recommend this apartment.