We have just returned from a fantastic 5-night trip to Lisbon. It’s our first time here and we wanted somewhere homely to stay with cooking facilities and everything nearby and this is exactly what we got (and more!) in Sofia’s lovely apartment. Sofia’s comms was spot on and her responses extremely quick. Sometimes I wonder if she actually gets any sleep! :-) She’s was very attentive and helpful throughout and sent us lots of very useful information about Lisbon, the surrounding area of Alvalade (where the apartment is situated) and anything else we needed to know - including a recommendation to an ice cream parlour which sold some of the most delicious ice creams we’ve ever tasted! The apartment itself had all we could ask for in terms of cleanliness, facilities and convenience. It's the perfect location for anyone wishing to have every amenity at a close distance and literally around the corner! You can walk everywhere if you wish, but the Metro is only a couple of mins walk away. This gives you access to the whole of this beautiful city. We were able to cook breakfast and anything else you may wish as a Pingo Doce supermarket is just around the corner selling freshly baked baguettes and everything else you could wish for. You can even use a machine which makes freshly squeezed orange juice! The apartment itself had everything you could need and everything in the listing including all amenities is as described. It's in a nice quiet area and tucked away from the main road (which was not very busy anyway). It is cozy and has air conditioning to cool you down or heating if you wish. We were very lucky to have amazing weather - about 27 degrees c on a couple days and over 20 most of the others! All essential facilities were available for a comfortable stay. Beds were very comfortable and towels were provided. The living area, bathroom and kitchen was fab. There's a TV with Netflix, fast Wi-fi Internet Access and cooking facilities plentiful including all cutlery, crocks and pots and pans. A microwave, fridge/freezer, washing machine and even nespresso coffee machine is available to use. Sofia also kindly provided a couple of bottles of water, some yummy cookies, a couple of nespresso capsules and some tea and sugar which is a very nice touch and handy when we arrived. We didn't use the other facilities such as the iron and dishwasher but they are there if required. I'm sure I've missed some other bits but all I can say is it's just like a home from home. We didn't get to do everything we wanted as Lisbon is so lovely and has lots of attractions to see and things to do. We’ll no doubt return and will be making use of Sofia’s lovely apartment and hospitality once more when we do. I could go on and on about how lovely her place is but I'll let you see and experience...