The property is managed by a local service, a coordinator contacts you for the exact checkin hour, then a nice retired lady meets you to hand you the keys and explain the way things work and then you leave the key inside at checkout. So checkout is very flexible. Instructions by retired lady (former English teacher) given in perfect English so feel free to ask any questions, she's very helpful. Location is nice and plenty of local restaurants around. Apartment is cosy. No tv on the wall (broken) but I was not affected since I don't usually watch tv. Alfama is all about walking so forget about internet & tv and get out for a nice walk:)!