Taking bus to Helena's was easy. It was at a tranquil location and there were some restaurants a few blocks down. It felt very inviting as if it was home. She included a binder of easy instructions, public transportation guides, and some printed out reviews of top places nearby. There was a washer, but clothes must be hung to dry on a clothesline. The kitchen included some bread and jelly, juice, milk, and coffee machine. Overall a great place to stay while in Lisbon!