NEGATIVE REVIEW - 1 star
You may be robbed while you’re asleep in the apartment. You may not be but you might. Unfortunately that’s what happened to us. We had a purse, wallet and 3k of camera equipment stolen. When we called susana the next day she told us that it’s because we left the windows open. Maybe, or maybe someone had keys. When being greeted by her employee we were told to close windows when we left the apartment, which we did every time. Later we looked through older reviews and saw that other people had been robbed here too which police confirmed when we filed a report. Clearly susana knew that this space hasn’t been safe, but was not clear up front that we needed to keep the windows closed at all times. Windows are on the second floor and I’ve never encountered this kind of safety issue in Europe. I believe it’s extremely irresponsible of her not to have made this threat known to us, instead there was a standard checklist left for us which casually mentions closing windows when asleep amongst household instructions. Regardless, it wasn’t just a loss of property but a frightening experience that made us feel extremely violated. Also keeping windows closed would have been unbearable as it gets very stuffy and smells faintly of sewage.