Great accommodation with great location but terrible check in. Owner uses a concierge service and for a butler to meet you and let you in the apartment. Butler was 20 mins late. Butler had wrong key and took 45 mins calling his colleagues to try and resolve the situation. He told us we couldn't stay at the apartment for the first night and that we should book a hotel, bearing in mind this was at 10.30pm. Butler said the cost of the hotel would be paid back and that he would get in touch with us and meet us the next day. He didn't respond to any calls or texts. His colleague also didn't reply to any calls or texts. Had to contact Jean Luc, the owner who lives in France. He had to send someone from 40km away to let us in. When she turned up she also had the wrong key and had to get it from the cleaner. We didn't get into the accommodation until 1pm the next day, which cut our first day of holiday short.