Diogo is very nice, helpful and super responsive to messages. The room and the flat are both very clean, spacious and lovely decorated. The location is great, right next to a lot of restaurants and bars, and within walking distance to all the touristy attractions downtown. Like the other reviewers mention, the restaurant/bar downstairs could be noisy on Friday and Saturday nights with music and people drinking and chatting the street - so earplugs could be helpful.