Flavio responds very quickly and tries to solve the problems. However, the building has some problems are not easily fixable. The shower drain was clogged and the two doors of the shower were broken. The whole house smelled bad. Maybe because the building was old, maybe there is a problem with the plumbing, I don’t know.
We tried to leave the windows open but it did not work, we only got some more flies in the room (even in winter). Towels were old and thin. Again, Flávio is aways available in WhatsApp and we could see he was trying to help us however he could. But the problems mentioned are not solved in 5 minutes, maybe with a renovation.
Checkin was a bit messy because the room was not ready on time, but the room was cleaned fast (although it was not very clean). It’s a self checkin and check out process, which is very fast and easy.
Towels and blankets available. No shampoo or soap. Bed could be more comfortable.
There was a fridge and a heater in the room. The kitchen was very well equipped and organized. Also there was a washing machine (we didn’t use it).
The flat is close to bus station, maybe a 10min walk from subway and a little but far from the city center. There are (paid) parking spots available next to the flat.