Apartment located in beautiful part of Lisbon with lots of culture and beauty around. Carlota was there to meet us. She took her time showing us everything in the apartment. She was very friendly and. Nice.One thing to note when booking. I requested the entire apartment with two bedrooms for two people. When she showed my friend and I around we noticed only sheets for one bed. She assumed we were a couple and didn't bring sheets for second bed. Said if we wanted the second bed it was an additional 20 Euros. When I stated I requested two beds she said the reservation didn't state this but if my friend would like she would give her a blanket to sleep on the couch. My friend and I didn't feel like arguing and the fact that there was another bed available and she wouldn't just give it to us because of the mix up was disheartening to say the least. My reservation was correct we did in fact pay for two people and two beds. and we are not sure if in the translation it was lost what we wanted but regardless that was disappointing and we had not encountered that with any other of the apartments we rented over our trip to Portugal.
The apartment itself was ok. Little run down. Blinds were torn and taped with scotch tape to the walls. Certainly not like the photos. Fridge was full of old foods like sandwiches and a half drank bottle of pop. Carlota said they don't throw out food there and to help ourselves. I'm sure she meant well but we had no idea how long anything had been there. She also said the maid was unable to come that day and she would do the cleaning. Not as clean as other apartments we rented but ok.
The apartment at night was very loud. It's located next to many pubs and they don't calm down until the wee hours of the morning. Even the little stoop outside is located over a bar. Very loud , heavy smoke in the air and not easy to sleep. It is easy to get everywhere from the apartment.
One thing that was very nice of Carlota to do for us though. Our flights were at 5:00AM and we were unable to call a taxi. She arranged this for us for our departure. We are very greatful for this. She also sent us some helpful information on the area and what to do.