Heater takes 15mins to start up so be patient. Bf & I were staying in hostels so I wanted to have a nice place to shower & enjoy for his birthday. soaker tub was selling point for us. After a long day checking in at the 8:30pm he took a quick shower, then I soaked in the SOAKER TUB. At the end I went to wash away the shampoo/soap but the water was cold. I waited 20mins naked & cold for the water to heat up, but nothing so I had to rinse in cold water. I understand we're in the mountains but you need to let travelers know if there's a limit. I messaged after my bath, they replied there was enough for 4 people to use & that I used it up & that would need to wait 1hr to heat up. If I knew soaking would cause this, I would've waited after he showered or wouldn't of used the soaker (which is it's purpose) and just showered. They said they don't need inform anyone of this. Also, you need to close bath curtains so water doesn't leak but it sticks to body. Soaker tub is poor choice for place.