Helena was waiting for us at the time of check-in and was really helpful and understanding (our taxi made us arrive later than expected unfortunately). The flat is located in a lovely area of Lisbon, it was extremely clean and tidy and had all the amenities required for a pleasant stay. Helena's instructions for the flat and tips of shops and local transports close by were also very helpful. Everything was well thought of and Helena's great attention to detail made our stay wonderful. Thank you Helena