DON'T STAY IN THESE PLACE ! THE PLACE WAS INVADED BY THIEVES AND WE HAD VALUABLE ITEMS STOLEN THERE!!!
We have checked in the apartment at 1:30 pm yesterday and spent approximately 30-40 maximum in the apartment before leaving for lunch and some site-seeing.
While returning from our short tour at 6:50 pm, my wife noticed the door on the living room was opened and we didn’t touched it before leaving the apartment. However, we didn’t notice anything wrong until I have opened our luggage and noticed that everything was messy and of course noticed that several items were missing including all our jewelry items.
I have then immediately contacted the host via the App to communicate the incident. We have received an awkward treatment from the host that was more concerned about his reputation and were not trusting in our communication. The only assistance received from them was a call to the police after my insistence.
We have then received the visit of three police officers to investigate the crime scene and register the incident. According to them, the window was left opened just to disguise our attention and that potentially thief used the front door to enter into the apartment. There was no sign of forced entry therefore the thief knew how to operate the electronic locker installed in the front door. The police officer (Mr. Santos) has advised us not stay in the apartment anymore due to lack of safety.
Even based on the police recommendation, the host didn’t provide any assistance nor agreed on cancelling the reservation and returning the prepaid amounts.
We lost in total approximately USD 8.000 in these very negative event. We had very valuable items stolen such my wife wedding jewelry and my grandpa necklace that was given to me by my mother when I was only 10 years old.
This is incident destroyed a weeks vacations I have planned for more than 2 years with my wife.