While this apartment was clean, updated and in a great location, the host was terrible. We had issues right from the start. Hosts are supposed to provide checkin instructions 2-3 days before arrival. I contacted the host early to see if it was possible to check in early. I got a response, but no check in instructions. The morning of our checkin I once again contacted the host for instruction with no response. At 5:30 that afternoon I still had no response from the host and was frantically trying to find out what was happening. AirB&B was also no help. We were contemplating getting a new place to stay at that point. Finally the host contacted me and pretty much told me that he had forgotten to messaged me as the apartment had actually been ready since noon. Once we got into the apartment, we saw there was only one roll of toilet paper for three night. Had to once again contact the host to provide and we had to buy one roll to hold us until we got his supply. Wifi credentials were not readily available and was told to by the host to access a panel by the door to get the info from the router. Last thing that I was completely upset about, was a Michael Kors jacket I left in one of the closets. Once again I gave the host the heads up. Told him I would be back in Lisbon three days later and he said to contact him when I was back in town to arrange pick up. Contacted him twice that day and got no response. I guess he got to keep my expensive jacket. Again, apartment was nice and good location, but the experience with the host was just the worst I’ve had with any AirB&B. I do not recommend staying here.