Igor and Raphaël both were very responsive regarding communication. Igor had an accident the day of check-in so Raphaël came instead, slightly delayed but in this circumstances it's more than understandable!
He was very friendly and helped me with my luggage, showing me around the appartement and answering all my questions. I was coming from a festival - I was very tired, so I was super glad to have a beautiful room with a nice view and comfy bed. I had a good rest!
I can only recommend, also it's clean and very well located.
Thanks!!