We didn't meet Mafalda but she'd been in contact initially and then Tiago messaged us before the trip and gave details of the check in. He was waiting for us when we arrived - he was really helpful making sure we could use the key (as there is a knack) and giving us recommendations of places to try - which we did and they were all great.
The apartment is on a steep road (Lisbon is a steep city) on the third floor, so a few steps, but once you're up there it's a lovely place to be. The main balcony is perfect - sunny and private, and the flat is light and open. The bed was comfortable, the wifi was good. The shower is quite small, but the water was hot and powerful. It was a brilliant place to stay.
The area is safe and quiet - you can walk to the centre in 15 minutes, but there's also plenty to explore on the doorstep, including great restaurants, bars, parks and markets.
We loved Lisbon and the flat. We would definitely recommend it and hope to return at some point in the future. Thank you.