Julia is sooo personable and sweet, Elquisson seems kind and quite. It was such a cute little room to stay in that seemed to be central as we walked to most of our destinations and other places we wanted to go were easy to get to with cabs and the metro which is very close by! We had such a wonderful time in Lisbon and it was nice to stay in a room that was clean and well taken care of as well as very well priced!