Before we arrived in Lisbon, Quentin gave us advise to how we could best reach the apartment. In general, Quentin was very friendly and helpful. Also the appartment was pretty and cozy just like on the pictures and located in a beautiful district. However, there was one important shortcoming. The street in which the appartment is located is very sad and in fact we didn't make use of the balcony once because we didn't feel comfortable in our neighbourhood. All in all, we can say we enjoyed our vacation in Lisbon, but next time we would choose one of the other apartments that Quentin offers.