Spacious, very clean and bright. Marta was waiting for us when we arrived and was really cheery. She had bought fresh oranges and bread for us and there were plenty of maps and leaflets to help us plan our trips. Towels, lots of bedding and some toiletries were available which helped as we didn't pack much!
Good location to Alfama and the castello, and easy for taxis from one side of the city to home (never more than €11). I would make note of the main street address as the drivers did not seem to outside the main tourist spots too well!).