The location was good, really close to all the train stations and monuments. Downside of this being in the Bairro Alto region means you're close to pubs and restaurants that are open until late in the night which means it's quite noisy and sometimes disturbs your sleep. Alexandra provided ear buds though. Alexandra was really helpful and always timely with her communication. Also gave us a list of places to visit. Be mindful if you have heavy luggage, there is a very steep and low set of stairs and you have to climb three floors of it to get to the apartment. It was a struggle for me to carry my suitcase up. The place was definitely smaller than I expected it to be, just cosy enough for two people.