We were left stranded in Lisbon with an hour to find a new reservation. We booked this place months in advance and we're made aware of issues with the apartment and our reservation was cancelled within hours of check-in. You were warned that you may end up stranded like we almost did.
If they had issues, they knew it before the day of the reservation. They never told us anything was wrong until 3-4 hours before check-in and made no offer to make sure we would be okay.