The place was very clean and had everything you could need during your trip. There were a lot stairs going up, so be mindful on how much luggage or the size of your bags! Shampoo and body wash were provided which is a nice touch. They were very helpful on finding local places and even helping arrange a taxi for our very early morning flight (and answering all my questions)! The only minor downfalls are mostly because I'm such a light sleeper - the tram does run right out front very early in the morning and even with earplugs you can feel/hear it go by. Not a problem for my husband, so it depends on your preferences! overall very lovely place and perfect hosts!