The apartment is perfect. Check-in was great, Charles and Amelia were away so Pedro was there to meet us. The trip was because of my birthday and my husband was trying to surprise me by getting some flowers in the flat before we got there, not only did Pedro help him but after some misunderstanding with the messenger, he actually got the flowers himself. He gave us great tips, too. Location is very good, close to transportation (including tram 28 line) and super easy to get around. They got us a crib for our 3mo baby and because it is very spacious, was great for a family stay.