We enjoyed our stay at the apartment but conditions could have been better as it was not clean. It is located close to metro stop ANJOS. However, it is a steep walk up to the apartment so be prepared! :) The location is convenient, close to a viewpoint and some excellent restaurants within a 10-15 minutes’ walk. Note key pick up is in a different location with key boxes near metro “AVENIDA” about 10-15 min by metro.
Also read remarks in other comments about the key which has a deadbolt system. A neighbour was kind enough to show us. The apartment is older so not soundproofed but we are used to this so this was not an issue for us.
We were not pleased upon arrival but made peace with it after communication with Guestready and cleaned the apartment.
The bed in the main bedroom was very comfortable and the kitchen is well equipped. Take note of the comments that the electricity is easily overstrained. Just the washing machine and a fan together was sometimes not even possible. Sometimes only the water kettle or toaster also strained the network?
Unfortunately, as mentioned in previous comments many things are broken or faulty and even though Guestready responded to reviews that these issues had been fixed, this was definitely not the case. Upon our arrival we made sure to report all damages and quickly received a response. Cleaning was done very superficially so we cleaned it ourselves and received a partial refund for the inconvenience. (There was dirt, sand and hair everywhere. Also some mold in the bathroom. )
Damaged : broken arm chair, no curtains (were slashed so no way to block out the sun), broken TV furniture, broken fridge boxes, broken bathroom door, light in second bedroom did not work. Also, our laundry did not smell very good and we found a pencil sharpener in the washing machine.