PROS: The apartment is centrally located in a desirable location in Chiado. It is within steps to the Baixa-Chiado metro station, shopping, restaurants, and the sights of Carmo & The Santa Justa Lift. Open up the windows to enjoy the liveliness of street performers, pedestrian chatter, and people watching. Since the apartment does not have A/C, the windows must be open during warm nights and the noise does continue into the late hours. Two of the rooms are right off the street but the master bedroom is located in the back of the apartment and is much quieter. We understand that this is part of being centrally located on a busy street so we were fine with that. The building is equipped with an elevator that begins after a flight of stairs. There is also a short set of steps leading up to the apartment door. The interior is beautifully decorated with midcentury modern furnishings, tasteful art, and complete kitchen & dining area.
CONS: The reason for the 3/5 star rating is reflective of the inconvenience caused by the poor construction and design of the showers in BOTH bathrooms. There was a constant stream of water flowing out of the basin when in use. This caused significant flooding on the bathroom floor. We were inconvenienced by having to clean up the water after every shower. With 5 people in our party, that was A LOT of water. We were also confronted by an angry neighbor from the apartment below who experienced water leakage into his apartment due to the excessive flooding in the master bathroom. When I reported this issue to LovelyStay (property management company), they were apparently aware of the shower problem from past complaints but did not disclose the issue to us prior to our stay. They also did not provide a temporary remedy that would reduce the likelihood of flooding during our 5-night stay. We asked for more towels, which they promptly provided but it did not change the overall conditions.