Joao communicated with us prior to our arrival and provided us with all sorts of information. He met us upon our arrival and helped us up the stairs with our luggage and spent time showing us the apartment. He and Sandra left us lovely snacks and Portuguese beer! They encouraged us to get in touch if we had any questions about the apartment or Lisboa. We had a power outage one morning (which turned out to be the whole neighbourhood ) and Joao responded immediately and came to the apartment. The issue was resolved quickly.
The apartment itself had everything we needed. The beds were very comfortable. We were there for three weeks so did a fair bit of cooking and the kitchen had everything we needed. We really enjoyed the balcony and sat out most days. The neighbours were welcoming. The apartment had easy access to the 28 tram, buses, metro, and trains.
We will recommend Joao and Sandra’s apartment to friends!!