It was so great to stay here:) I had stayed almost 3 weeks and I really enjoyed it! Jacinto and Cecilia replied back really in a few minutes and I just met Cecilia on last day but I can say that was a no problem at all. It is near graça and city centre. you can walk about 20min to get there. You can have towels, kitchen stuff, hair dryer, etc.. The house was lovely but the area Alfama is old so you might be surprised of electircity. It can easily black out. But if you keep in mind, It doesnt bother you. Also from Santa Apolonoa station to house is close. but you have to know steep hill will be waiting for you. So If you have a lugguage, better to use taxi or tram 28. Everytime I spent here was so good. I highly recommend this place!