I will start with the good. The apartment is in a great location, walkable to so much. While it is sparsely furnished there is enough basic furniture for comfort. That all being said the apartment has some MAJOR issues. When we arrived the downstairs windows all had signs on them saying they could not be opened because they were “awaiting repair”. When we went to look upstairs there were three fans set up (of which one did not work!). We realized the fans were there because the air conditioning on the upper level did not work. This meant that 2 out of the 3 bedrooms and the upstairs lounge did not have air conditioning (and yes there was a heat wave in Lisbon and temperatures were in the 90s). When we called Guest Ready, the management company, they said they were unaware of the problem and also said it could not be fixed during our stay. Looking back at some recent Airbnb reviews we saw that someone else had reported this issue prior to our stay, so obviously they knew. Also, why would they have had fans already set up if they did not know? On the subject of Guest Ready they are a horror to deal with. Prior to arrival I messaged them about access to the apartment. They stated that the time I could arrive “depends on the availability of the greeter” not the check in time on the listing. Also on the day we arrived we messaged them about the air and requested a second set of keys. Two days later they messaged me back that we could pick up the keys over a mile away from the apartment. We have stayed at many AirBnbs and while some have had their issues I have never had a less helpful, less responsive host than Guest Ready. I highly suggest avoiding their listings.