Gonçalo was in contact in the lead up to our trip. Available to help with any questions that we had. He met us at the apartment and gave us loads of local knowledge to ensure we experienced Lisboa to its fullest. Gonçalo kept in contact throughout our stay making sure that we were comfortable and all our questions were answered. The location on the apartment is amazing, the people living in the surrounding apartments were very friendly. It was definitely home away from home. I fully recommend to all that are travelling to Lisbon. I would definitely stay again!