This is a good size apartment on a side street in a lovely neighborhood and near parks and restaurants. The hosts are very nice and the furniture and beds are comfortable. I so wish I could have given this a 5 or even a 4, but there are several issues that I think they can fix so check them to find out the status.
Here’s why I couldn’t give it a 5
1) pervasive odor of musty sewage (Sophia did go and buy me air fresheners but unless I was spraying it every 10 minutes the smell came back) She did seem to be aware of it. Opening the windows didn’t help much and per her directions we needed to close them when we left.
2) electricity went off at 1 am and could not be turned back on despite consistent attempts to reset the breaker. My husband uses a cpap machine which is medically necessary and needs electricity. The guide in the house explains how to reset it so it is obviously not an unusual occurrence. This happened the last night. We did confirm it was limited to the apartment and not the building.
3) Upstairs apartment has a young child who runs around starting 7 am on weekdays and 8 on the weekends. We are asked to remove shoes for the neighbor below. The people on the floor above were beyond simple walking. I have neighbors above me at a vacation house and they don’t start bouncing balls and running back and forth before 9 am. Again, finding packaged earplugs next to my bed and a mention in the house manual (only at the unit, I couldn’t read anything before) leads me to believe that this is a consistent issue. Adults walking around, eve with shoes, is not the same as running children.
I am sure they are trying to work on the first 2 issues and I would reach out to them to confirm to see if they were able to fix this. Sophia did her best for us with the current conditions of the unit and seems like she is open to making changes for future guests. I recommend you look to stay here and first check with Sophia and Vivien to confirm what they were able to change.