Didn't meet the hosts (the cleaning lady (?) was there to meet us, but she did not say much, even though we speak Portuguese well enough), but everything was clean and ready for us The apartment is miniature, you can't see that from the pictures, but it was more than big enough for the three of us as we did not spend too much time there anyway. The two rooms are connected so there isn't too much privacy, which, again, was not a problem for us, but might be for other people. The location is perfect, very close to the elevators and also very conveniently placed inside the castle walls, just perfect! There was WiFi and even a small TV, and the supermarket is in the same building as the elevator so you have everything you need.