The place is clean, modern, and well equipped at one of the best spot of the city (perfect metro connection to the airport, and it is at old town
/tourist center of the city)! The place is a little bit small, (I was in the lowest one), but it has everything what you need for 1 person.
The key transition and the communication went perfect, and Ana was really helpful in everything.
The only "negative" thing is that if you are a hard sleeper, the noises of the street (there is a restaurant as well) will surely disturb you, which can be handled by you close the windows. The windows are sealing the noise, but it gets hot in summer and the ventilator is not enough.
Anyhow, I think it is a small price for the experience, and it is in downtown you need to feel the vibration of the city. Lifelong experience, I just can recommend it for everyone!