Andre made check in and finding the place super easy! Communication was spot on, anytime I had a question they responded within minutes! The location was PERFECT! I will say I read about the stairs and know in Europe that can be tricky, but do note the stairs are a little more narrow and steep with bags. We were fine, but I can't imagine some people being able to make the 3rd floor flat. Zappi's Italian a few blocks away and is a absolute must!! Fauna and Flora for breakfast a block away is amazing as well. Hosts were fabulous and so helpful with anything you needed. Definitely recommend!