The apartment of Casas is beautiful. Everything seems to be new: the apartment itself (located in an existing house) and the interior. It is small, but everything is there (you can even wash and iron your clothing, if you wish to). Unfortunately for us (we love coffee) the Nespresso machine was broken.

The location is perfect in the old district Alfama, with a.o. fleemarket (Tuesdays and Saturdays) around the corner, fado restaurants (we went to Tasca do Jaime d'Alfama, which we can recommend strongly), Museo do Fado and much more.
Communication with Casas is fast, although the direct communication is with a concierge from a service agency – and we needed him. The lock of the apartment was giving trouble. The concierge had warned us already and it was certainly not easy to open /lock the door and to get the key out of the lock. At a certain moment we had to call the concierge (couldn’t get the key out at all) and asked for help and another key. After that it was a bit better, but the lock certainly needs to be serviced.
Apart from this we had a great stay and can certainly recommend the apartment (great shower, by the way…).