This was my very first Airbnb experience and I can't imagine doing Europe any other way again. The flat is spacious, homey, and so incredibly convenient to everything, but the view and ambiance of its location had me sitting at the front window for many hours.
I'm a flight attendant, so very used to travel and hotels, and have always stayed on points so this was a new venture.
Christiane was attentive over the miles and messaged a few times before the trip to establish a rapport. She was not in town to meet but reached out during my stay to see if I had all I needed. She has a wonderful manager, Burghard, who coordinated with me ahead of my arrival as well, replying to all the messages that I sent when my arriving flight was delayed 4 hours. He was then out of town on my departure date and his lovely wife assisted me with final arrangements.
He met me at the flat and carried my very large American luggage up a steep flight of stairs to an immaculate place. The location is prime, overlooking the heart of the town and the Palace, but the flat is surprisingly quiet-- a perfect balance. My stay was in late September and having the windows open in the daytime was perfect, and when closed at night not a sound from the street.
The place is well-appointed with a large closet in one bedroom, kitchen ware, gas stove, dishwasher, a great minifridge and freezer that actually froze, and a washer/dryer, and a pantry had cleaning supplies, a regular coffee maker (on the counter was a Nespresso maker and pods), and additional dishes for serving/leftovers. Some of the pots and pans have handles that get hot so be sure to use mitts and watch for little ones who may reach up.
There are a couple of small markets for some produce and staples at the train station a short walk away. A supermarket is within .8 mile walk, very easy for small loads.
I loved Sintra so much that I delayed my departure to stay another week before moving on to Lisbon, but the flat was booked. Up until my last night in it, I kept checking Airbnb hoping that the future guests canceled so that I wouldn't have to leave, but, alas, Burghard found me another flat. Another guest will enjoy my loss.
I there for 2 weeks and would have happily stayed another two. Truly a great experience.