We found ourselves moved to this apartment when a message came through when we were on the plane. We were offered a full refund which we turned down as we would be arriving late in high season. The area of Alfama is lovely very interesting and lively except for our street which was dark pokey and extremely noisy with disco music being pumped out from the downstairs sleazy restaurant till late. To keep the noise out in summer you have to close the windows but then the miniscule flat (deceptive photos) gets boiling hot. The fan makes clicking noises all night as it gets into gear. The kitchen, if you want to cook, has one saucepan so plan carefully! You can hear every footstep from the upstairs flat too. If I were you I'd select another flat preferably with a private owner rather than an agent.