We had a wonderful stay (five nights) and the apartment was lovely - well maintained, very clean, and perfectly located for sightseeing in Lisbon (including good access to metro, buses and trams). The host also provided very clear and helpful directions to the apartment, including how to access the building and key collection. Only two issues: first, being January, the apartment was cold and there was only one standalone heater available. Also the washing machine malfunctioned which was not resolved due to a misunderstanding in communication with the host.