Location is the very best attribute of this apartment. Otherwise, given the pricier cost, we were dismayed that only one roll of toilet paper (the one on the dispenser), was included for our 5-day stay... and only 1 towel per person for 5 days... which we found only 3 towels upon our arrival of 4 people. Unless you stay more than one week, you are expected to use the same towel 6 days in a row when showering. When we requested the additional missing towel, it was delivered 2 days after we requested it and they are now requesting extra fees be paid to cover the cost of delivering the towel!!! And if you want extra toilet paper, you must buy it yourself. No mind to the fact we paid just short of $2000 for 5 days' lodging, we were informed only one roll of toilet paper per bathroom comes with your stay. It just seems extremely petty when you're spending a good penny to rent this place. As well, the walls are marred and there are stains on furniture and the cleaning seems mediocre. During our stay, Lisbon endured a massive & windy downpour for 3 hours. Water began leaking onto the floor from the balcony... a lot of water!! We then had to use our meager supply of towels to clean up the largely ensuing puddles of water. While the apartment is situated nicely and has some positive aspects about it, the price is not merited compared to the level of service received. Communication was good overall and they did grant our request for a one hour later checkout which was super helpful. In my experienced travels, it is my opinion this place needs do better.