Upon arrival we had a very nice introduction by Christophe and we felt he would be happy to help throughout the stay.
The apartment is small but lovely and has everything one could need for a week in Lisbon (maybe a skillet would be nice). If you are taller than 5.5 feet/1.65 m, you will probably hit your head a few times, everything is quite narrow and low.
Otherwise the apartment is in a very nice neighborhood to explore the city on foot but still close to the airport. Can absolutely recommend it!