The room is exactly as pictured and was clean and tidy. I didn't meet Paulo & Camila during my stay but was looked after very well by their friend Nuno who was super friendly, helpful and with a great smile! He was very welcoming and showed me how to navigate around Lisbon and the best places to go. I was able to leave my luggage at the apartment before the check in time. The bathroom is spacious and clean. The kitchen was well equipped. The whole apartment had a friendly atmosphere. It is very well located, I was able to walk to most places in the city centre or it is also close to bus stops, trams, and train stations for places further like the beach and Sintra, very convenient. There are supermarkets nearby also. Nuno kindly arranged a taxi for my very early morning flight. The only downside is that I did not have wifi in my room so I had to go to the living room when I needed the Internet which was inconvenient. But overall my stay was fantastic!