The host behaves as bad as Cristiano Ronaldo in the box, always ready to cheat on the first opportunity given. I was traveling with two kids, asked to postpone the check-in from an afternoon to a next day early morning - not possible at all, our request submitted week before the arrival to amend the reservation from 5 to 3 days were ignored completely, no refund, no explanation, no comments.
There are many other options in Lisbon, if you expect civilized behaviour-avoid this one.