Nelson was fantastic - he met us at the Vertigo Cafe across the street to check in and was very responsive to any questions we had both prior and during our stay. The location is beyond fantastic, extremely central to a lot of restaurants, awesome sights and Metro if you want to go further afield. There is parking available also but you don't need a car to see this awesome city. The apartment is better than the pictures and Nelson is extremely helpful if you have questions or tips on touring Lisbon. What cannot be shown in the pictures is the location and how connected you are to everything - restaurants, culture, history. We had a great stay and nelson made it so much better with his help....this place is a must of you visit Lisbon.