First, it was very difficult to get in touch with Ana. After several messages sent with no answer , we had to call her to make sure the place was well booked for us. Ana wasn't there so she asked someone else to welcome us. She was supposed to send us the number of this person and all the details we needed to reach the flat (which she didn't do). When we arrived, no one was there. We had to wait 30 minutes.
Internet didn't work!
We asked to leave our bags there on the next day which, according to her, was not a problem, that's why we went out with the keys on us (as we though we could) but there were a huge misunderstending as she didn't gave us precised information!
Anyway, we are not very happy. The flat is well located but we didn't feel like an airbnb but more like a gesthouse (very disapointed compared to the description)