We were only here for 1 night and Isabel was very accommodating in getting the place ready for us nice and early. The location is great in the way that it is super close to the city, public transport and lovely restaurants. Check-in was very tricky as we couldn't find the place on maps as it kept taking us around in circles, but communication was great.
No coffee station or even complimentary bottled water so having gotten totally drenched in the rain, looking for the place, the only thing we wanted was a lovely hot drink but once things dried out a bit, I was happy to realise how close we were to the city and Chiado and there is nothing like a pastel de nata from Manteigaria Chiado, to make it all better ;-)
We found a really lovely restaurant 10 min walk away, called Dear Breakfast where we had a delicious lunch and then that evening, a lovely quaint restaurant around the corner, for dinner and the food was as lovely as the service.
So, all in all, we had a comfortable stay, nonetheless. Thank-you Isabel