DISCLAIMER: Not your usual Airbnb review.
Unfortunately, due to an unusual set of circumstances, we were FORCED TO JUMP FROM THE 1ST STOREY BALCONY / WINDOW at 4am when leaving.
The instructions Miguel provided for check out were straight forward, "before leaving, please leave the keys on the table and make sure you have everything with you before closing the door behind you, as you won't be able to get back in"... However, what Miguel failed to mention, was the other residents of the building have a tendency to lock the building door overnight. Since the door can only be locked / unlocked with a key, and we were obviously unable to access the Airbnb again to get the key, we were stuck in the building, with no easy way out.
We rung every apartment doorbell several times (sorry neighbours), but no one answered (they probably just thought we were rowdy drunks). We called Miguel multiple times with no answer or even so much as a message later to ask if everything was ok.
As a last resort, we were forced to climb over the balcony, jumping to the steep, cobblestoned street below.
We are thankfully among the fraction of people who would be able or willing to do so, but if not, we would have been stuck in the building for hours and would have definitely missed our 6:30am flight home.
Aside from that, Miguel's apartment was lovely, clean, comfortable, and so conveniently located. Though the WIFI was next to non-existent every evening (it worked fine in the morning), and we ran out of toilet paper a day before checkout (there were no spare rolls to be found anywhere), we would still 100% stay here again.