This unit is managed by the company LovelyStay. They have a physical presence in Lisbon so if anything goes wrong there is an office you can go to. We had a small miscommunication at the beginning, we asked if we could check in early and were told no. We requested information on luggage storage and were given paid options around the city (its quite common). We choose to just wait at the bistro at the end of the alley until check in time with all our luggage. Upon check out we were offered by LovelyStay to drop our bags in their office for free.
The building is older but the unit is freshly remodeled. Like other reviews mention we did notice the faint yet persistent smell of sewage in the bathroom. The unit itself was very clean and in an ideal location with virtually sound proof windows and an AC that works very well. It is a comfortable size for a longer stay and we didn’t have too many problems with the internet as long as we were not trying to stream video.
This unit has been minimally stocked for guests. If you stay more than a night you will need to find a local mercado or grocery to get any basics you need, such as water and extra toilet paper. Luckily there is a very nice grocery just down the hill and several small stores on adjacent streets. While we were there we bought a dish towel, toilet paper, paper towels, Nespresso pods and lots of water. We loved that the bedroom was dark and faced away from the street. Overall we would seek out this location in the city to stay again, if not this same unit.