For starters this isn’t a place for amateur or first time travelers. The directions are hard to follow and the streets are like a labyrinth. There are many hills and stairs to traverse and the floors are stone, so rolling luggage is difficult to take. Having a car is a disaster as there is virtually nowhere within 10 minutes walking distance to even park the car. It didn’t help that Rute was completely unresponsive. She sent directions to get to the place at 8AM and responded to none of our phone calls until the following morning when we checked out. The next issue was the cleanliness: the overall condition of the place was decent except for the kitchen garbage which had trash in it that was never cleaned. It smelt of mold. The bathroom sink had a problem with drainage, and The bathroom shower was a complete disaster as it looked like it hadn’t been cleaned in months..There was black mold in between the grout as well as underneath the drain cover on the floor, and after taking a shower you could smell mold, which ultimately had me sick the whole night into the next morning. As far as the location, if you’re looking for an immersive and humbling experience in the heart of Lisboa’s oldest neighborhood it’s not the worst place. Alfama is one of the best places for sightseeing and this puts you basically in the center of it. If you are traveling with infants or elderly people it’s not the safest do to the stairs and hills. Overall it’s a safe neighborhood with nice people.