Vitaliano and Nara were super helpful and very quick to communicate with us. The check-in process was seamless and the parking was great. A little confusing when you come up from the parking garage, but Vitaliano walked us through it. We loved the apartment and was as shown. Very clean and comfortable. The street is a dead end and so very quiet. The apartment is close to the Alfama neighbourhood and we were able to walk from the apartment. There isn't much in the area itself like restaurants or shopping, but we didn't mind. We ate often in the apartment and cooked in the modern kitchen. It was a very good experience and highly recommend it.