Helia, the hostess was amazing. She welcomed us, seemed to genuinely care about our satisfaction with the space and the stay, and took the time to share with us her advice on where to go and what to see, not just in Lisbon, but throughout Portugal. And everywhere we went that she had advised, was well worth it. The room was just as advertised, and the location was super convenient. The street was alive with energy and vibrancy but shut down to peace and quiet int he late evening. I would recommend and if I ever return to Lisbon I will check with Helia first for availability.