Laura and Diogo were very welcoming. We arrived earlier than their advertised check in, but they were able to accommodate us in person. Diogo took the time to answer questions and make some recommendations on a map that we could reference later.

throughout our stay they provided prompt responses to several inquiries. The most important was when our 2 year old son dislocated his elbow. As parents traveling in a foreign country, seeking pediatric care for your poor kid adds a lot of stress. Laura and Diogo recommended us a private hospital in town with a pediatrics emergency center. We were able to get my little ones pain subsided and resume enjoying our vacation. With the injury we lost a day of our vacation time and they were very flexible on checking us out so that we could enjoy the rest of our time.

The place is as it appears in photos and has all the amenities and creature comforts of a normal home so that you can truly enjoy your vacation and not worry about laundry etc. The location was also central, ideal when you have an independent toddler who thinks he can walk much further/faster than he actually can. We were able to cruise the town on foot or metro, and take the nearby Rossio train station for day trips.