Teresa was easy to get ahold of. This place is centrally located but there is no parking even to just unload a car of your luggage. There is no sidewalk. Streets are one way. It is on the third floor and is a hotel room in a nice style. It was very loud for our one night stay on a Wednesday night. Did not quiet until about 3am. Be sure to ask about coffee amenities as they are not supplied and only a specific type can be used in the machine.