Isilda was communicating with me long before we arrived. When we checked in she provided lots of tips about the area we were staying in and stayed in contact throughout our trip to answer questions. She is the best AirBNB host I've ever had. She added all her additional touches and the view from her place is amazing. A lift/elevator made it easy to get to her place. We were able to do some laundry and she provided additional amenities (shampoo, laundry needs, fancy espresso machine). When we return to Portugal we will stay here again. Her place was very clean and had updated appliances. It was great being close to a market and restaurants and banks and transportation while being away from the touristy areas. She also helped get a taxi for us when we left. Her place is great for families and would recommend her place especially if you have little ones.