Prior to arrival, the communicatiosn with the hosts were great. They are prompt at replying which gave me an immediate sense of trust.
Upon arrival the host welcomed us with a warm smile and a map, giving us advice on where to eat, things to see and suggesting several, otherwise, hidden gems.
Patricia and her husband told us the story of the once bar which they have now bought and reconstucted into Airbnb apartment. We felt very welcome and safe-- will definitely want to stay here at my next visit to Lisbon.