Anna met us at the flat and was very welcoming. She also gave us lots of information about places to go and answered all our queries straight away. The flat itself is wonderful, spacious and lovely, we really enjoyed our week there, and its a great location for exploring Lisbon as the neighbourhood itself is quiet, but near the Bairro Alto and Chiado. Its also on the very popular Tram 28 route (a few streets up from the flat). Lots of great local places to eat too; if you want a gourmet treat, go to Club des Jornalistas, literally up the road, otherwise Anna recommended us a good cookshop where you can eat or buy takeout dinners very cheaply too. We'd definitely come back - love the balcony, the mezzanine bedroom...the whole flat!