Communication functioned perfectly from our first inquiry. Joana always answered immediately and in great detail. She was positive, upbeat, the meeting at the apartment worked ideally. The apartment is beautiful, exactly as described and shown. The location is a dream, walking distance to just about everything (including the lovely Ribeara market), but on a quiet side street and the bedrooms go to the back. She went that extra additional step to insure that all necessities were there for eight days, including soap and shampoo in a spender in the shower, enough tabs for the dishwasher, detergent for the washing machine (even though we didn't need it), plenty of toilet paper, etc. Simply a generous approach, which is not the case in all apartments we have rented. The TV didn't function at the beginning and Joana answered our text message immediately and came over to fix it the next day. The apartment is very light and bright, even a view of a small part of the Tejo, the bridge and the Christus statue.
We would - no, we will come back and certainly book this apartment again. WLAN was very fast. We would have nothing to criticize or recommend.