The best service we have received not just through air bnb but from any of our stays. Andre checked us in, assisted with recommendations and provided us with a UK to EU converter when we'd forgotten ours. The guys also provided a pick up/drop off service to the airport. They were able to provide us with a suitable car seat for our 15 month old baby which was fantastic. The service really is incredible, would highly recommend for a stay in Lisbon. The location is very central, easy access to metro, time out market, numerous restaurants and shops. Just be mindful that the apartment is 5th floor with fairly steep stairs and the apartment itself is at a high point in Lisbon. Which gives fantastic views, but worth considering if you are taking a pram up 5 floors and a little one!