Luca was great from the very beginning. Very helpful and accommodating. This was excellent!
The fact that you have to collect the keys in other location is a little inconvenient.
The apartment was like the pictures but there was a very dirty towel and the bath looks a little disgusting. (Luca was very helpful in getting answers) The toilet seat is broken and should have been replaced long time ago. The water in the think is the toilet takes forever to go down.
Other than that everything was fine.