During my stay in the Airbnb I unfortunately had some bad experiences. The place itself is well located, very clean and true to the expectations but I have to be less positive about the way how the owner treats her guests. To begin with there is nowhere in the description on Airbnb neither in the mail you get regarding the check in that they would come into your room during your stay for cleaning or other purposes. This is why I was surprised to see after 2 days when I came into my room and saw that my room was cleaned (without asking) and the sheets and pillow of one of the 2 beds in my room was gone. I thought it was nice that they cleaned the room but I also found it quite strange because it was nowhere to be found in the description. Later that day I got a message from the owner to ask where the towel of the Airbnb was. Another day 2 friends came to pick up some of my suitcases to bring them home to my home country (because I lived for a year in Lisbon) later a cleaning lady knocked on the door. She was screaming at us in Portuguese and I could not understand her. Later she called the owner and she talked to me about that I could not bring guests into the Airbnb. I agreed to her and apologized, my friends were only there for 15 minutes at 3 o'clock in the afternoon to pick up some of my stuff and leave to the airport. The owner on the phone accused me from lying, betraying and making fun of her mother??, she also told me the towel could not leave the apartment (because they could not find it, so they looked for it into my stuff???), the cleaning lady kept on talking and arguing in Portuguese to my friend that could speak a little bit of Portuguese and she also told the owner that there was even laying a guy in my bed. I tried to explain the situation but they kept on accusing me of things and the situation got heated. I remained calm and told them I had to go with them to the airport to say goodbye. The owner never contacted me again and the day after the discussion all of a sudden the towel was taken out of my room without cleaning it. So I don't know for what purpose they came into my room because normally you give the towels back at the end of your stay? I was staying there for more than one week. I was very shocked by the situation and especially the way in which I was approached by the cleaning lady and owner. I never knew when they would come into my room so that didn't give me a good or relaxed feeling when being in my room. I admit to the fact that I should have better communicated with the owner about my friends picking up the stuff but I also think that it is not normal that the cleaning lady/owner comes into your room when it's nowhere in the description during your period of stay and also handles a situation like this in an angry and strong way. I regret that the situation turned out this way and I have never been treated like this before in an Airbnb. This is not how guests should be treated and there was a clear lack of respect.