Carlos is a great guy, super friendly and energetic. He was very attentive to making our stay the best possible - being very aware of any needs we might have had and very quick to react to even a hint off an issue. His english is excellent. The location was great - easy walking distance to lots of things - including the beginning of the famous 'tram 28' - which meant we could be there early and beat the crowds. The apartment was well located near other public transport too. I loved the brightness of the apartment - even on a rainy day! We will definitely come back for a longer stay next time!