The apartment was easy to find and not far from town centre. We managed on foot with suitcases. Bruno was very friendly and helpful, he even carried my suitcase up the 90 odd stairs for me! We had a couple of issues with fuses and a blocked toilet but these were sorted out swiftly and caused no problem at all. The apartment was calm, spacious and as described, the view spectacular. We appreciated that things were left in the cupboards such as coffee, tea, sugar, salt, pepper etc. The location was perfect, tram 28 runs outside and it is possible to walk to the centre. We didn't bother with public transport the first couple of days as everything was accessible by foot. We left later than expected on the last morning and we delayed the cleaners. Despite this Bruno was very kind and understanding.