Juan had great communication from the very start and was really helpful with our stay. There was a slight issue checking in as the cleaners hadn't been yet, but he sorted it out immediately and couldn't have been more apologetic. He gave us some fab recommendations of where to go and what to do, just so very helpful.
The space itself was lovely, quirky and rustic. A little rough around the edges but in an endearing way, we loved it. Beautiful views from the window, when the cruise ships were in, the lights at night were lush! The kitchen has everything you'd need to cook, with a lovely little coffee machine for breakfast.
To get to the flat there are stairs in all directions, there's no way of getting a taxi to the door, but that is just Lisbon, stairs and hills in all directions. The flat is up three flights of steep stairs, but even I (being rather over-weight) found it alright and when you get into the aircon at the top and lounge on the most comfortable sofa in existence with a glass of cold wine from the fridge, it makes it all better.
The washing machine was very helpful as we had already been in Spain for a wedding and had not planned enough clothes, so it was great to wash a few things. The bath is very small and if you suffer from claustrophobia then the shower won't be for you, but the pressure is good and refreshing after a day of walking the seven hills of Lisbon.
Overall, the flat was a lovely place to relax, I would recommend it to anyone who likes a place full of charming character.