The photos of the apartment listing are accurate and the towels and linen of a high quality. It’s on the 1st floor of an older building on a busier street with a lift if required for luggage. Unfortunately for us, for a hurried one day work trip in Lisbon, it was a disappointment. We booked it for the proximity to our work meetings for dinner and breakfast because of the advertised air conditioning.
All 4 air conditioning units were malfunctioning and did not cool, blowing warm air over the 12+ hours we had them running. The apartment was thus hot and difficult to sleep or rest adequately for our business trip. The bathroom had some bad odor from the drains and the shower was broken with only the handheld wand working.
The windows for the bedrooms are not helpful if the aircon doesn’t work as all the AC units of the building are housed in the small space the windows open on to. The apartment above it had someone walking up and down past midnight with loudly squeaking floorboards and then again at 6 am.
The checkin experience was also unprofessional with the agent in a hurry repeating a dozen times that he was managing a 100 apartments and so what if the air con didn’t work for one night. He shrugged and said it couldn’t be looked at by a tech and we were free to go to a hotel if we wanted. Basically, take it or leave it! Arriving from a long drive, leaving our car in a garage some distance away and with a work dinner in a couple of hours, we didn’t really have an option to call hotels for availability at 5 pm.
The apartments location, the care in its aesthetics in photographs, the highlighted air conditioning and lift and the over €400 price point made us assume a pro team managing it and reliability of infrastructure. Hope it’s teething problems that shall be overcome. For now, I would hesitate to recommend it.