LovelyStay was a great property management company to deal with.
Unfortunately I only spent a few days at this location as there was an issue with the hot water that could not be immediately resolved (old buildings in Lisbon, so I understand), and although I was disappointed to have to move partway through my trip, they scheduled a taxi for me and moved me to a great new place, which I quite enjoyed.
The communication was excellent and the fact that they were able to solve the issue (which of course was nobody’s fault) so quickly, showed that they really cared. I incurred no additional expenses and even received a small refund for the inconvenience.
If I had any issues or questions, they were really easy to contact and always friendly.
I had an excellent trip to Lisbon and if I return, I hope I can stay at another LovelyStay property because their reliability was top notch.