the apartment is really clean and loved the interior. the check in, is as described which is a bit annoying.
sadly the water was shut off for the area, which the emergency contact confirmed. so no water at arrival and no water in the morning. so we we got three options of alternative apartments and a driver to take us their.
the new apartment was apparently in the same price range, but not nearly as nice (outdated and moldy) however in a better location.
as a compensation for the first night they arranged our transport to the airport.
feels like home has their own costumer support, but I would have liked appreciated being reached out to more instead of being the complaining person for not having water.
overall this apartment would have been great though.