We were extremely impressed with Filipa & Sérgio’s place in Lisbon. It was just as the pictures depict. As others have mentioned, Cheese & Wine handles the cleaning and hospitality end of things for the apartment. We set up a transfer through them from airport to the apartment and it was seamless and easy, and our driver was a wealth of knowledge about the city. Just the way to start a vacation. The apartment is beautiful and clean. And the shower was so nice and warm with steady pressure; something we really enjoy that makes us feel at home while traveling. The wine and cheese left for us was such a warm welcome. The view from the apartment is stunning and the neighborhood is wonderful. We loved the quirky decor, which is something we always look for in a place to stay, and it did not disappoint.
We booked the apartment for 4 nights, but unfortunately were only able to stay one as the toilet began leaking from the pipes. Cheese & Wine were great about sending someone immediately to fix the problem, but unfortunately it was not a quick fix that could be dealt with while guests were staying there. They were fantastic about rectifying the situation and set us up with another apartment with equal amenities (and a view as that was very important to us) in an equally wonderful neighborhood. They set up a car to take us from one apartment to the new one and paid for the car. They also left us with more cheese and wine in the new place. While the new apartment did not have the character of Filipa & Sérgio’s place, it was equally clean and well maintained. We had a really amazing stay in Lisbon, in large part due to Cheese & Wine.