I sent an email about the noisy A/C in our bedroom after the first. The reply was "We will send someone as soon as possible to solve the problem." It was not solved during our stay. As a result we had uncomfortable nights without A/C. The dryer did not work on the last night, which was the first time we used it and we left with wet clothing. The window shade in the master bedroom needs attention, it goes all the way up or all the way down, would not stay in between. Spacious apartment well located in central Lisbon. It was obvious that it is regularly used but needs attention to the small details.