Friendly and accommodating check-in. Great location, very central in Chiado (so a little noisy at times but I guess it's to be expected). The apartment was disappointing. It's very shabby and cheap looking, and like others have said - the photos are very 'creative' and don't reflect the current state of the place. The cleanliness was really not acceptable. Something had splashed up the bedroom curtains, which the cleaner had left there. The main light switch was regularly tripping the power, too, so we were walking around with phone lights in the house evening. Still no response from the owner, so needless to say we won't be returning and would urge anyone interested in staying, to consider other options