Paulo was super helpful and accommodating, he provided an extensive guide to the apartment and the local area which was brilliant. He was very communicative during check in. The area is quite loud but that's to be expected staying in the funnest part of Lisbon, we took ear plugs and were fine. There is a great bar right under the apartment and all the best bards and restaurants, central train station and several view points are less than 15 mins walk away so for us perfect location. The previous tenants had lost the keys and paulo had the locks changed in time for our stay which was great. Only drawback would have liked a few things such as soap and tea and coffee to be provided, but Paulo was out of the country so this may have been an oversight. Would definitely stay again!