Ana was not available to receive us so Silvia very kindly drove into the City to open up the apartment and show us around. We had a few hiccups while settling in and had questions that either Silvia or Ana were extremely quick to respond to. They both followed up with us to make sure that we were comfortable and to suggest places to tour or visit. The apartment is bright and airy, larger than expected and very nicely decorated. This apartment is situated in a very lively and authentic area and the title that Ana chose for the apartment is apt: 'Santos Authentic City Center'. Be aware that both Uber and Taxis that we used could not drop us off at the door, but did pick us up or dropped us within 200 meters of the apartment.