This is my first ever negative review in years of traveling and I hate to have to give it, but I had a very bad experience at this apartment which I'm sharing for the community's sake. The location itself is good, close to a number of cafés and bars, and although the apartment is very tiny it's fully equipped. However, the place has only one tiny window - at the ground floor - and is very dark throughout the day, besides offering little sense of privacy. It was also quite loud at night and the bed did not feel very comfortable. The apartment comes with one of the smallest modems I have ever seen and the internet connection was terrible; as a matter of fact it stopped working for an entire day. So I wouldn't recommend it to people planning on working remotely. Regarding the check-in process, it was quite complicated; Sofia took days to respond to my initial message enquiring about it and when we finally agreed on a time for me to come drop by my bags early, I had to wait for almost an hour under the rain as she was late. Overall, I understand that airbnb experiences cannot always be flawless, but I think the host's management of the - many - issues was not up to the task as she was either taking really long to respond to messages or not replying altogether. Overall, while nicely located, this apartment did not prove to be a good base to discover Lisbon, work, and rest and I would recommend against it.