They are super nice, friendly hosts. Value and location is pretty good, this place is only about 5 minutes walking from the Oriente train station which was convenient for us. Because it is a residential area, it is fairly quiet which is nice as we are light sleepers. The downside for me was their bathroom, didn't have any shampoo and I didn't bring any so I couldn't wash my hair. Had issues with the shower being small and leaking water. Bed was a thin mattress so my back was pretty sore. The plus sides are that they add little touches to the space, gave us a tour map and snacks which was thoughtful. Think their customer service is amazing as initially we planned to meet around 9am but because our flight arrived early we ended up coming an hour early which wasn't an issue!