We LOVED staying at Maddie's apartment. We had a great feeling right from the beginning that this would be a really special experience and it was! Maddie was excellent at communicating and providing help to make us welcome and enjoy our stay at her lovely apartment. The apartment exceeded our expectations in every way. The location was absolutely perfect for us - located right in the heart of the trendy but safe Alfama / Gracia district, just 5 minutes walk from the magnificent castle and in the centre of the old city with easy access to tram routes and fab restaurants. We made a mistake with our dates and Maddie gave us a full refund on one night of our stay without any question which we really appreciated. She was a very kind and considerate host, allowing us early access to the apartment to drop off bags. The apartment is sympathetically modernised and very comfortable yet retains its old character and charm - we highly recommend staying here - thanks Maddie :-)