We did not get to meet Andre but he provided prompt, helpful information by email via Airbnb that made us comfortable with the booking process.
The apartment is as advertised with wonderful views from the Castelo to the Tejo, to the elevator, to Rossio Square. They are great during the day & even better at night when the lights are on.
The apartment has lovely wooden floors, lots of windows that open, a comfortable bed, & a full kitchen.
We did meet Ana on arrival & it was nice to have her number as the cabbie had to call for directions as it is a bit hard to find. She was most helpful with information about the place, the neighbourhood & the city.
The location is ideal as it is just above Rossio & within an easy walk of Biaxa Chiado, the Alfama & the central sights.
We would definitely recommend this place!