We loved staying at Joana & Joao's place. It was spacious, clean and modern and in an interesting part of town. The check in process was very smooth and Joana was there to meet us and give us advice. There is also a tour office opposite the apartment which was convenient as we could leave our luggage there after checkout (for a fee). The area can be a little loud at night and there is a tram on your doorstep but the apartment is fairly well sound proofed so we had no problems sleeping. We particularly enjoyed going to the Time Out market!