Positive: great location, quiet (Lisbon is a very loud city), friendly host (although it’s a company), lots of extra pillows and blankets, easy ground floor access to both a quiet street or heart or the city (other side), has efficiency en-suite with its own kitchen/bath etc. so it’s like two flats in one
Negative: cheap furnishings and finishes, price was very high for the quality, operated by a major company so feels like a hotel (although staff was very friendly), but hard to find (tell the driver to drop you off at Oysho by the mall)