Ana's flat in Lisboa is beautiful and in a great, quiet area, close to several restaurants, bars and attractions. They top floor balcony was a great view, and is a wonderful place to sit and have a glass of wine and snack! The flat is small, but nicely decorated, with a terrific bathroom and very comfortable bed and pull-out sofa. The bathtub is a great addition, although it does take a while to fill up, so just be aware of this! There is no heat in the flat, however there is a small heater provided which was great for us (the weather was around 14-15 when we were there, and we had no problems). All utensils, towels, linens provided, and there is a Nespresso maker as well. The flat is on the top floor in what I am assuming used to be an attic, so the stairs are steep and it may not be best for elderly or anyone with a disability. Ana left great information for us about where to go to eat, drink, etc. and was a great host - met us at the flat very late at night after our flight was delayed, and is just a lovely person. One of the best things is that the wifi in the home is rechargeable and you can take it with out when you go out touring - this was ideal for us when we went to Sintra so we could connect easily to the wifi stored in our pack, and get to Google maps, social media, etc. :) Thanks again Ana!