Location was wonderful. Check in was a breeze. Communication was clear and friendly. Definitely be mindful of how much you pack because there are a lot of stairs (we were able to get an airport pick up almost to the door so it was a smooth exit), but that’s how it goes in Lisbon. Tricky to find on first try but after that you’re golden. Apartment was fine. We did not spend too much time inside because we enjoyed the city so much but it was a great choice for a home base.