Overall we enjoyed our stay. There’s a few flights of stairs up to the upscale-hostel like entrance: many doors and rooms very close to each other (so you can hear people coming and going) after you go through the main entrance door. Location is pretty central to walk, shop, eat and visit all highlights of Lisbon so that part was definitely a highlight. I felt safe in the building and area. What made me not feel safe was one of the hosts telling us we had a “safe” for valuables or documents, and then her accessing that to leave us extra cookies/toilet paper because we had a DND sign on our door, but also taking photos of our belongings in the safe (to either tell the cleaning lady to not have us leave them in there or to have it as a reference point.) Either way - that made me uncomfortable and was an overstep of privacy and common courtesy. Host was very apologetic and deleted the photos. FYI The bathroom and shower did not have a ton of room in them, not a bother, just something to be cautious of. Only one person can stand in each and it is tight. The shower had some mold on the upper walls and was not cleaned while we were there. It was a comfortable bed and a fine place to stay at a reasonable rate and definitely better than a private room at a hostel, but due to these reasons I wouldn’t jump to go back.