We contacted Volnei a day before arrival via Airbnb to fix a check in time but didn't got an answer. We had to phone him right before we got to the appartement. Then everything worked fine and fast. The room is pretty and clean and you have your private bathroom. Be aware that there lives a little dog at the appartement. But sadly it pooped on the carpet and peed on the floor. The kitchen is well equipped and the oven works well but the plates and stuff could be cleaner.