Tiago and Sonia are super friendly hosts and responded very quickly to our messages, even late at night or early morning they made themselves available. They very kindly accommodated my early arrival since no one had booked the night before our stay, and they let us check out late at the end since the next guest wouldn't be there til late. Since I stayed 9 nights total and had 2 different girlfriends joining me at different times, they offered to switch out the sheets and refresh the towels mid-way through the stay for the second friend. I was there during the hottest week ever in Lisbon and having a very good AC in the living room as well as the super-strong fan in the bedroom made such a big difference. This place is on the 4th floor and there is no elevator, so it's a bit of a hike when it's hot, but a good way to get in some more steps in already hilly Lisbon for a workout! At least there a nice air-conditioner waiting when you get back up. The neighborhood Santos is also very cute and everything is short walk or Uber away. You won't regret this booking this place.