We didn't meet Nino in person. But all the time he was very helpful and answered very quickly. The check in was with Viktor from the café nearby. The flush didn't work when we arrived, so we had to wait until Viktor fixed it. He and Nino were very helpful, but we had to arrange that before we could enjoy the city. The appartment is pretty nice and enough space for 2 persons. The appartment was perfect locatet for us to walk around the city.
It was well eqipped for a short stay, but for more than 2 days I would expect a bit more. I missed some soap in the bathroom and a towel in the kitchen/ paper towel. Unfortunatly we had some construction work on the 2nd day in the appartment above and on the floor. We left in the morning so it was not a big deal. But maybe you should ask before if they are still reconstructing the house.