Marce was excellent in communicating and making this home comfortable for us. Unfortunately the AC stopped working prior to our arrival and she personally called me to let me know and have the chance to potentially stay elsewhere. It was a bit too late to find another place but she brought fans into the home for us and left us coffee and water in the fridge. She was very personable and I appreciated her efforts. The stairs are quite steep to get into the building and it is an older building. The location is superb! Overall we enjoyed our stay and would stay again. Thank you!