Our host, Ana, was wonderful. She arranged to pick us up at the airport and take us to the apartment. She pointed out the train/metro station (5 minutes walk) and supermarket (2 minutes walk) from the apartment. She also gave some excellent ideas for places to visit and offered to take us out if we wanted. After the second day Ana contacted us to make sure we were alright. The apartment was well equipped as described in the web site and presented in an amazingly clean manner. The apartment was in a safe neighbourhood with good cafes and only a 10 minute walk or a one station train ride to the nearest shopping area that was filled with everything you could ever need including good restaurants. The suburban area suited us perfectly as we never wish to be in the hub of a city. Here we were able to stop and talk with the locals and enjoy a coffee together. The easy walk to the train/metro station meant that we could be in the city in 20 minutes. It also gave us access to all areas very quickly with the train/metro rail system. We felt that we were truely living in Lisbon and not just visiting. The only thing that I would say could be a negative is that the apartment is on the 6th floor and the lift worked infrequently. However we are in our 60's and managed the stairs very well as we are fit.