We had a great stay here! Carla and Ricardo were super responsive right from the start when we booked our reservation (which put us at ease as this was our first overseas stay). They let us drop off our bags early which was so helpful since our flight got in a few hours before check in; their friend Ana let us into the apartment and was super helpful. We had a few questions during our stay and they got back to us immediately each time. The apartment was so comfortable (bathroom was tiny but doable) and in a perfect location for us - lots of great restaurants and bars right outside the door and a really easy walk to the subway and sights. It was loud at night because of those bars and restaurants but the windows are double-paned which helped a bit. We loved sitting on the balcony (might have been the best part of the place!) and would for sure stay here again if we're back in Lisbon.