Carlota was lovely and very patient as we arrived a little late. she also gave us a list of places to go and couldn't have been more welcoming. The location is amazing. It is a little noisy at night but only a little and it didn't disturb us, Bairro Alto is definitely the right place to stay! The flat itself was also as described, comfortable and clean and we felt very safe and welcome there. We didn't use the living room as we were out a lot but the bed was comfortable.
All in all it was wonderful, thank you!