Our recent week-long stay at Susana & Miguel's apartment was amazing. The apartment itself is old and charming, with many updates that have modernized it while keeping a lot of the original charm. 1. Family friendly: My husband and I were traveling internationally for the first time since having a child; our 10-month old daughter came with us, as did my parents. It was very important for me to ensure we selected a rental that could accommodate our daughter, and Susana went above and beyond to ensure that our visit was as seamless as possible. The apartment contained a high chair, baby dishes, and baby bath tub with baby bath toys and soap. We needed an apartment with a crib for naps and night sleeping, and Susana assured us before booking that she would have a crib for us, which she absolutely did. I also requested a fan for the baby's room for noise cancellation (and to mimic her room at home), and a blender (to puree baby food), which Susana also provided. With the existing baby-friendly accommodations, as well as the additional ones made upon request, we had an excellent sleeping week. The window shutters in the bedrooms also made for great room darkening for daytime naps. As any parent knows (especially one with a child who isn't a great sleeper at the best of times), the key to a happy baby is a well rested baby! And all of these accommodations allowed our daughter to rest well enough to be a happy girl during our long days of sightseeing. 2. Location: The location of this apartment is absolutely perfect. It couldn't be any more ideal! It is located in the historic Alfama district, and is steps away from lovely traditional restaurants. It is also quick walking distance to shops, groceries, cafes, laundry and all forms of public transit. We must have walked nearly every inch of Alfama district over the course of the week (carrying our daughter in her front carrier), and made used of the trams, train, buses and metro which are all close by. We flew into the airport, and the taxi ride was a quick 20 mins drive to the apartment (18 euros). 3. Cleanliness: The apartment was very clean and charming! The elevator worked like a charm, which was helpful for luggage. 4. Communication: Susana and Miguel were so prompt in their communication. I must have sent Susana 5 separate messages prior to our arrival (and 2 during our stay), with different questions and requests. She was always extremely quick to reply, and so friendly and helpful. Of all of the cities we have stayed in and all of the positive experience we had (whether using Airbnb, VRBO, etc.), our communication with Susana and Miguel was by far the best. They truly go above and beyond, which was particularly appreciated given this was our first big trip with the baby. The only minor inconvenience was the lack of laundry on site (would have been...