Great location, good apartment, however there was lack of welcoming from the host. Having run an Air B&B property and travelling with a fellow host we were extremely disappointed with the lack of welcome and communication.
For a booking of a 3 bedroom apartment we were left with 3 hangers per bedroom, not really sufficient for an 8 night stay when you are looking forward to unpacking completely. Only 2 coffee pods were left out, and no dishwashing tabs or any amenities in the kitchen. Let alone a welcome bottle of wine which we had enjoyed for out shorter 3 night stay in Porto. Surely some small inexpensive necessity welcome items such as the appropriate amount of coffee pods, milk, croissant go a long way in welcoming guests for what was quite an expensive 8 night rate. We were also welcomed by a broken toilet seat which took 2 requests before it was fixed ‘temporarily’. Our requests for hangers was never met!
Additionally the apartment required a very good clean, especially the carpets and sofa.
Not the sort of personal service we expected as you’re dealing with an agency rather than the owner.