We were excited to stay here. Flavio was very helpful with communication and his facility was up-to-date and modern. The only downside is that the cleaner does not do a good job. When we arrived at our room we checked for bedbugs etc. only to find that the sheets didn't look like they they'd been washed in a few weeks. There were hairs, stains, and lots of street dirt. Flavio was right on it and had the cleaner come in and change everything right away (which we appreciated so much). However, later that evening we took showers and found that the towels were also dirty with crusty brown flecks. Flavio seems very attentive which makes me sad that his cleaner slacked since it reflects poorly on his facility that he's worked so hard to build.