This apartment is fantastic! Very well located and very attractive and comfortable and bright. The bed is super comfy. The air conditioner works great, which was vital because we were there during a heat wave. We really liked the keyless method of entry by keypad - both for the front door and the apartment. It is on the 3rd floor and the elevator is very helpful after a day of walking all the LIsbon hills! The washer/dryer is another great amenity for those on a longer trip. It worked fine. The sofa is comfortable and the overall feel is spacious. There is an free city elevator a few doors up the street, which takes you to one street away and avoids a lot of climbing. So that is another plus of the neighborhood., although it is only open until 9pm - after which you have to walk uphill. We did not care for the automated check in process, which was confusing and kept sending messages even after we completed the form. But once we were checked in, everything went smoothly and the hosts were helpful and responsive. We would definitely stay there again.