Good location right beside Carmo Convent and a vegan restaurant. Short walk (7 min) to metro. Beautiful view. Can be a little loud at night. Photos are accurate. Host included nice details to make our stay more comfortable (wine, Nespresso, power adapters).
A note on accessibility- there is a lift to take you up to the 3rd floor. There is a small step down from the main entrance. I would only recommend this place if you can manage walking up and down hills.
They were late to meet me for check-in due to having to check other guests in. I waited for 10 minutes. All was fine in the end. Nice place.