Even before arriving, Heloiza was super helpful. She helped me buy tickets for the opening night of Star Wars months before arriving in Lisbon. My 6 year old daughter was super comfortable in this apartment, and while the walk up the stairs can be tiring, it really is worth the views and proximity to everything in the city center. We enjoyed Pingo Doce grocery store and Bifanas Afonso nearby. Will try to stay here again!