Staying in this apartment in combination with their unreliable host was the worst experience we have ever had. First of all we needed to pick up the key from a different location (which is quiet uncommon). After arriving at the apartment we noticed that there wasn’t any running water, not even the toilet flush was working. We were calling the provided numbers multiple times and immediately put into an automatic queue, which took us ages to get in touch with someone. After a while they sent someone over to check on us he was called after a few minutes, who told him the water wasn’t running in the whole building.
We got back to our apartment quiet late in the night with still no water running - even till 12 pm the next day there was still no water!!! We were in contact with the provided numbers again, which apparently didn’t seem to see the urge of the situation! We felt like left alone with the problem. The host never really came up with a solution for example a new Airbnb as he owns multiple of them.
Luckily the Supportteam from Airbnb was very helpful and refunded us the paid money.
Besides the water issue there are two big nails coming up from the wodden floor which could leed to injuries. I would not recommend anyone booking a appartement rented by this host.