We (5 people) stayed at the apartment for 3 nights. We arrived after midnight and easily got to the apartment as there is a process set by the hosts for such cases. The hosts provided comprehensive instructions on how to get to the flat by email in advance as well as the list of places to see, go out and eat in Lisboa. Henrique came to see us the next day. It was amazing to talk to him, he gave lots of tips what to do in the city that we followed ! The apartment itself is wonderful, in a great location, very cozy and clean, it has all that the one may need for short or long stay. If you are thinking of booking this place , don’t think twice as you will be lucky with both-the apartment and the hosts!