The location is great, communication was perfect (even though we never met each other), but Ana has helped us a lot with advices via whatsapp. The room can be a bit noisy at night, as there are few bars and the street with lots of traffic downstairs, but with the closed window it was okay :) you have to climb up to the 4th floor, but there is a huge advantage, you don't have to climb up the hills to get to the house, which is perfectly located within few seconds from one of the main transportation stations of Lisboa :)