This studio apartment with a phenomenal view of Lisbon is located on a quiet street near great shopping and restaurants. It is just steps from the Metro. The elevator can be a bit odd at times and there is no dryer as advertised. Prior to our arrival we were informed the heat was not working and a portable heater would be provided. The substitute worked fine and the heater was fixed with minimal intrusion. Two days prior to our departure late Friday afternoon, we came back to the apartment and found we had no water. We contacted our host who informed us the water would be fixed between 6-8PM. We were planning on showering and washing our clothes and preparing to go out with friends. We decided to go a hotel. After packing we met our host who tried to blamed the water company for the error. After a further conversation our host informed us that the meter reading had not been sent in. Our host reimbursed two nights stay and an amount we requested to defer the cost of the hotel. He drove us to the hotel. Although this experience may be isolated it was very upsetting to us and caused us a great inconvenience.