Sergio met us at the flat and we had several email exchanges prior- he sent a very helpful outline of tourist info for Lisbon. He is delightful. The flat was spotlessly clean and had recently been refurbished. All the appliances and bathrooms were brand new. The furniture and bedding were excellent- it felt more like a boutique hotel suite than an apartment someone lives in- which was great for our family of 4. The apartment is up the street from the Lisbon Cathedral and walking to the castle as well as the waterfront. Couldn't be a better location. The Tram 28 ruins in front, which is fun to see out of the window. Although there is no AC, there are fans in all the bedrooms. However, it was a bit warm at night as it was too noisy to leave the windows open. Also, the bedroom with the bunkbeds is an internal bedroom so would get stuffy if all the doors were closed. But overall, it was a wonderful spot for our Lisbon adventure.