For me „Feels like Home“ has nothing to do with AirBnB. It’s a big company that is only interested in making money. Firstly our flat was not ready at 3pm and secondly they even wanted to make money out of it by offering a locker for our suitcases (first hour 6€ + 1€ per every following hour). In a Situation Like that a locker for free should be the minimum they could have done. Secondly you really have to buy everything you need: And yes i know that you have to buy things also in other AirBnB‘s .... but even toilet paper or dishsoap?!
On top of that if the lights in the flat even worked they than turned on and off all the time. So it turned on in the middle of the Night and we had to get up to close it then.
Furthermore there was a rally bad smell coming out of the kitchens sink.
Although the women who cleaned our flat (we met her because she was still there when we arrived) did a quite good and fast job and even was politer and spoke better English than the woman who gave us the key at the Home center of FeelslikeHome.
All in one: It sadly didn’t feel like home