Mafalda was very responsive in our communications. She was flexible letting us checked in earlier than the listed check in time, which was very helpful as we had a very early flight. The apartment was very clean and exactly as described in the description the photos......The location was great, very close to the main tourist spots in Lisbon center and subway/tram/bus stops. Up high to have a great view of the city, and close to the elevator/lift as well as a supermarket and bakery. Overall we highly recommend this place.