Claudia’s hospitality began three days before we arrived in Lisbon with information about how to get to the apartment. On the day of arrival, communication was regular, ensuring we knew exactly how to find the place. Claudia even offered to help with our bags up the steep ascent to Bica. When we arrived, Claudia gave us the warmest welcome and had delicious pastries waiting for us. She also spent time giving us her recommendations for local sites and restaurants, with a map already laid out for us. Throughout our visit, Claudia stayed in touch to check we were okay. The apartment itself is really beautiful and in a prime location (for the able-bodied, as it’s up on the very step Bica tram route). It was sparkling clean when we arrived and beautifully appointed with many personal touches in the decor. Despite the street parties outside the front door, we slept very well as the space is so comfortable. Thank you, Claudia, for making our trip so memorable.