The apartment is a difficult walk from the railway station up a high hill on cobblestones. The apartment had not been cleaned when we arrived very tired and dusty. Felipe promised up that the cleaners would finish by 4pm and we went out to a cafe. When we came back at 5pm the cleaners had just started. We could not use the apartment until 6pm, 3 hours after check in time. The dishwasher was difficult to turn on and Sofia was slow to respond. The actual apartment is lively but the overall experience was disappointing for the price we paid.