Perfect location close to the metro, trams, grocery stores, pastry shops and restaurants. Diego was awesome in checking us in and was so helpful in recommending local places (that was not in our itinerary). Maria, Raquel and Miguel answered all my messages/ questions in a timely manner. The entire place is clean, no foul odors, with comfortable beds/couch, A/C was fully functional, the shower was excellent considering the unit was located in the top floor. The kitchen is equipped with basic tools (coffee pods, tea bags, sugar included) and utensils that we used during our stay. The area is safe even when its still dark out. We left all our valuables in the unit when we went to Porto for a few days, worry-free, because of the double bolt door locks. Really recommend this place and will definitely stay with them next time (yes, were already planning our next Lisbon trip)!