We had a great time in Lisbon and I am sure this apartment would be lovely in the summer months. However for us it was very cold, just as a previous guest had also mentioned. One bedroom has no air con unit and therefore no heating in that room or in the bathroom. The electricity board is malfunctioning and therefore we could only use one electrical item at once which meant we could not use anything really as needed the heating on all of the time as so cold. We communicated with Birds about this but unfortunately nothing was done about the heating issue despite asking for a proper electric heater to help solve the issue. We were travelling with our baby so the heating and electricity issue were a real worry for us and very frustrating. We tried to appeal for a fair discount on the price of this air bnb but this has been rejected by Birds which feels additionally frustrating. Of note the bathroom is cold and in need of updating.