Great communication and checked in after our first night to make sure we didn’t need anything. Very stylish with great use of space; great furniture, bedding and pillows, and cute getting ready room attached to the bedroom. On the 1st floor, so you have only 1 flight of stairs and also a lovely view out all the windows of the beautiful building next door. Heater in the bedroom is great for cold nights, just plug it in before you are cold. Great sized kitchen and laundry was easy with pulley clothesline and clothes pins. We very much enjoyed our stay and would come back anytime!