Paulo is great! He was so approachable and friendly early from the start of our booking. Also, as we arrived early in the morning, he allowed us to check-in early, which is great! The apartment is sweet and tidy. He even bother to wrap the towels in ribbons :) nice touch right there. There are also many tips and maps to go around in the apartment, and more importantly it is located really close to the city central. Will absolutely recommend this place to anyone visiting Lisbon.