Hosts were very helpful with information about the best sites and getting around. Apartment is very cute and cozy, in an incredible location right in the heart of alfama, you really can hear fado right outside! Although keep that in mind if you want to sleep before midnight. The sofabed is quite uncomfortable- I would recommend this listing for two people as opposed to three or four. Apartment is very noisy but there was construction going on right outside when we were there so we may not have had a typical experience.