I did not meet Silvia during my stay at this apartment, however, I was met by Patricia. Patricia was absolutely charming and did an outstanding job of explaining absolutely everything thoroughly to me. Patricia gave me information on places to visit, restaurants and provided me with maps to help me appreciate and enjoy Lisbon.
Upon arriving at the apartment, I could see that everything was in excellent working order, very tidy and was exactly as the photos appeared on the website. A lovely touch that was offered was a small amount of decanted port which of course is something of a Portuguese speciality. Soft drinks were also available at my disposal should I require them.
The apartment is in a lively neighbourhood where you are only steps away from all of the good restaurants to choose from in the Bairro Alto district of Lisbon. it is worth mentioning that the apartment is less than a 10 minute walk from Baixa/Chiado metro station. There is a visitors book with multiple entries where previous guests have shared their experiences, which in my mind, is a valuable and quaint resource to have.
Absolutely excellent, I loved my stay in this apartment.