The apartment is true to the pictures. It’s very comfortable and the location can’t be beat, it’s incredible. You’re next to shops and restaurants, literally across the street from the Palacio Nacional de Sintra. It’s on the first floor, very busy during the day but extremely quiet at night and very safe. You have TVs in every bedroom and cable. It has good mattresses and it was clean.
The bad. The apartment didn’t have any essentials besides toilet paper. No hand soap, no coffee, tea, salt, pepper etc. Not expensive items to purchase but very annoying. The coffee maker didn’t have regular pods so we weren’t able to make coffee in the morning. Communication was not good. We let them know way in advance our arriving time, and they made us wait outside, in the rain, with 3 tired and cranky kids for 45 minutes. Completely unacceptable. Just for that I don’t think I would recommend the place nor come back.
The rating is due to the location and value. Closer to 3.5 stars than 4 honestly.