Ana is very friendly and kind. She offered to pick up us from the airport and to drive us to the airport despite late arrival and early departure. She also helped us with the luggage. She gave us tips on the nearby restaurants. She has prepared a small leaflet with most important siteseeing advice. She replied very quickly to our messages. The flat on the first floor and is very close to the airport which is very convenient. The matress is very comfortable. We came in November and there were 2 heaters for our disposal. There was also tea and coffee capsules in the kitchen. The bedroom looks better in reality than on the photos. The kitchen and bathroom are quite old but overall it was a very good experience. If we come to Lisbon next time and need to be close to the airport, we will for sure book Ana's flat.