Susana welcomed us in her nice and cosy apartment and took time to explain for us some things about the neighborhood. She also made clear that we could contact her any time during our stay if needed. The apartment was clean and tidy, there was everything we needed in terms of blankets, towels, basic kitchen products etc. We had an excellent stay and found this Airbnb perfectly situated in Alfama/Graca and close to tram stops and lots of nice cafés and restaurants. We truly recommend this place!