We stayed at Cristina’s place for a month. The apartment is decorated well and in a nice location, however we did unfortunately have a few issues which was a shame.
Noise
The apartment is underneath other apartments and in an old building so you do get considerable noise from the people above. There is also a bar meters away from the apartment which is open every night until 11/12 and plays loud music which gets oppressive because you can’t open the front juliet balcony windows and can be heard clearly at all times in the living room/ front bedroom.
Communication
We found communicating with Cristina difficult. She has a very particular way of doing things and if your simple and reasonable request falls outside of this it's met with layers of complexity.
We stayed in multiple Airbnbs in Lisbon and had many friends and family staying in other’s, and so know this is not the norm.
For example the one set of keys we got were welded together on a keyring which included a key to turn on all the electricity. If you want to put on some washing while you go out for a walk it's not possible. Far worse if you're ill, which I was at one point, my partner had to go out and leave me in darkness without the internet to get something. When we asked Christina for another key it was outside her way of doing things and rejected.
Another time we had to go through a long conversation just to get her to adjust the heating which she controls remotely and was resistant to doing.
When we called and tried to talk through a few of our concerns and the impact it was having upon us she threatened to remove us from the apartment which was really hurtful and worrying considering we had not done anything wrong other than try to talk through a few simple issues. Quite simply there was no need for that type of response… It was a really bizarre situation. My partner and I have traveled a lot and have never experienced it before with an Airbnb host.