Ana was extremely communicative and informative about directions and check in procedures. She was also extremely flexible with check in, as well as allowing us to store our bags after check out! She will connect you with driver for airport- makes the whole experience extremely easy for the visitor.
The apartment was very spacious and clean! Located up very high hill, but in the perfect location for restaurants, visiting the castle and walking to Alfama. The tram car goes by right outside the apartment. Several delicious restaurants nearby! Would absolutely stay in this apartment again!