We were met by our host at the apartment earlier than we could check in because he allowed us to store our luggage. He took us on a tour around the neighbourhood, pointing out bakeries, restaurants, fado bars and orienting us with the transportation. He let us in as soon as the apartment was ready. He also had his son walk us to a restaurant so we could have lunch. I found our host to be excellent and the apartment just as promised in a great location to walk and see Lisbon. I would highly recommend this place and wouldn't hesitate to return.