NOTE: RECEPTION TO COLLECT KEYS IS LOCATED IN ANOTHER PART OF THE CITY. IT IS NOT LOCATED NEAR THE AIRBNB. I am making this very clear because this was not made clear to us when booking this (lovely!) AirBnB. Traveling with 2 children under 2, we were shocked to only find out that we would have to travel to another part of the city to collect keys. No communication said this until the day of, and part of the message explaining where reception was located was missing! However, Carlos and the team were VERY accommodating and apologized for forgetting to let us know, and someone very quickly brought us our keys.
The apartment is beautiful - however, it is missing ANY form of amenities, including hand soap (which is borderline negligent during a pandemic), dishwasher tablets, cleaning products, you name it. This was a little difficult with having a baby and a toddler. They also do not offer any cot / travel bed for a baby or child - this wasn't that big of a deal as we brought our own, but considering they accept kids, we would have much preferred even to rent one rather than lug a travel cot on a plane.
The location of the AirBnb is PERFECT, very close to a playground (and bar!) which was perfect for 2 families and 2 kids. And very close to the famous Time Out market!
If coming to Lisbon again, we would absolutely stay here again and recommend friends to, with these few tweaks made (particularly letting guests know right away that reception to collect keys requires further travelling).