The location is very nice and the apartment is fine. Nice neighborhood with good amenities around. Unfortunately I have to give a low rating due to the fact that we had some problems during our stay. Just to be clear, problems can happen, but I find it problematic when the host does not put in effort to solve these. We had no hot water for the 3 days we were there. Also wifi was practically non existent. We tried to communicate on day 2 the issues we were having and after first inquiry we were further ignored. In the end we tried to mediate a partial refund, this was not met by the host. I waited for longer than 24h because I did not in times of pandemic wanted to damage the host reputation too much, i care about my people and I rarely leave reviews like this because livelihoods depend on the income. But unfortunately if I am not met with the same respect, then it stops for me there. My advice is that if you consider this apartment to communicate issues via airbnb chat immediately and seek support asap if no resolutions are met. I guess this is my lesson. Sad that my people treated me this way. I had to go to the doctor partially showered and had to go to a café for a work meeting, if you expect these amenities it sucks when they are not provided. I hope the host will learn from this experience and change her attitude.