Despite the recommandations of former visitors (having been welcomed so warmly) and the advice to contact Mrs. Bento as a really openminded host it was really difficult to contact her. As we used Airbnb for the first first time, we had many questions... And the checkout ended with our sudden departure, because the next guests were standing outside the door. Our impressiom is, that at the beginning she was a good host for her (paying) guests, an effect, that now has gone. The flat was ok, little bit smaller than expected.