Sophie was wonderful. She communicated regularly, supplied us with very helpful information about Lisbon and the local area. We based our visit on her suggestions which enhanced our experience - thank you Sophie! The apartment description was accurate; we had all the amenities described which was convenient, markets and cafes were all within walking distance and the Metro was only 5 minutes away - easy to use. The neighborhood is noisy with normal urban activity and high air traffic. If windows are closed, no problem, but due to heat, we needed to leave windows open.