We spent 6 nights at the hotel and it was an amazing experience. Location of the hotel is more than great - just 10 min by foot from the main city square, 5 min to the grocery store, restaurants and souvenir shops every 200 meters, stations (metro, train, bus even elevator) just behind the corner so they provide you great connection wherever you want to go. Everything you want you can find around the hotel, and we also felt safe in the entire city of Lisbon. Staff at the hotel was super helpful, nice and talkative. Common areas and the room were clean and beautiful. We recommend the Rossio Gat hotel. Great wishes from Croatia! :)