We stayed at Rui’s place for 10 days.
It’s a very spacious and comfortable house.
However, we have faced some problems during our stay, we communicated it to the responsible person and, unfortunately, haven’t got anything fixed. She gently texted us back explaining herself and apologizing for the problems, but nothing was done, which was disappointing for us.
The kitchen faucet was leaking water (it was hard to use it because of the big amount of water coming out of it) and unfortunately nobody could come fix that for us while we were there. When I mentioned it to the responsible person, she said she already knew about it but couldn’t find anyone to fix it before our arrival (even though we booked the place 3 months in advance) and it was also not mentioned to us in advance/the day of our arrival. We ended up buying some tape to try to make it a little better since we were using the kitchen everyday.
In addition, the microwave was broken (it was not warming up the food). Since we travelled with our kids, we were counting on using it all the time, so it was a very unhappy surprise. When mentioned to the lady, she apologized but - again - didn’t fix it for us.
The shower of the house uses an old water system, so please be aware the water temperature of the shower will abruptly change if someone else uses the water in the kitchen at the same time, for example. We understand it’s the house system, but we would have appreciated if they would have explained that to us beforehand since it happened to my kid to be showering and suddenly received a very hot water at herself. We felt very upset for not knowing about it in advance to be prepared for it.
The house is big, it was clean, it is nicely located and near a big supermarket (with ready to eat meals - which saved us after long days at the beach!) and has big outdoor spaces that are convenient for the kids to play around.
We also enjoyed the nice location near Cascais, Sintra and Lisbon!