We got to our apartment at the assigned check-in time and it had not been cleaned yet. All we wanted to do was just chill out and we couldn’t even do that. They said the maids were running late, and they would be there in 30 minutes which was about 4:00 PM. We were out of the apartment for two hours and when we got back the apartment was still not cleaned. So we decided to go elsewhere. They did refund our money but it was really a bummer because it’s a super cute place. We just could not wait 3 1/2 hours to actually relax.