The apartment is very cosy, nicely decorated and very clean. We haven't met Joana, but she was very kind and helpful in communication. Her mother welcomed us very friendly,and let us leave our luggage before time of check in. The location is good, situated in Alfama, near the Apolonia station, good connected with train and metro.
The double bed is very small (more suitable for one person). There is no closet in the apartment but only hangers.
On the hot days it becomes very hot in the apartment during the afternoon and during the night. Therefore we had to leave windows open during the night but then we had problem sleeping because of the noise outside. ( the street is not full of trafic but it is rather acoustic). On the colder days, when you can close the windows you don't get noise.The building is nice and old but you can hear neighbour's steps. If you are a light sleeper we recommend using the earplugs.