I cannot say enough about Susana and her husband Joao; they were amazing hosts. Prior to arriving in Lisbon, Susana was easy to reach and in constant communication with us to make sure we were comfortable with any questions or concerns we may have had. Her apartment is situated in Alfama, which for me and my husband was our favorite neighborhood of Lisbon. The apartment itself was perfect; clean, updated, and had all the modern amenities one could ask for. Upon arrival she greeted us at her apartment with fresh fruit, a bottle of wine, and even a Portugese cell phone to use at our disposal. They made us feel very welcome and safe, as if we had friends in Lisbon that we could reach out to if we ever needed anything. They were amazing. And even upon departure they drove us, with luggage in tow, to get our rental car for the next leg of our journey. We will definitely be renting from them again when we return to Lisbon. Like I said, I cannot say enough about Susana and Joao