First and foremost William is a great host. He spends every effort to ensure that all your needs as a guest and a traveller are met. The apartment is nestled in the old part of Lisbon and has 3 independent units (all of which we rented). It has a lot of charm packed in with all the required amenities you need. The location may be it's strongest asset. We were in the thick of the action, surrounded by wonderful restaurants and bars and bustling nightlife but were able to sleep through any noise if we needed to. It is very easy to find and reach, William is very welcoming and was very easy to reach and very helpful with suggestions and solutions. If walking up steps are something you cannot negotiate this apartment may not be easy for you but if that's a non issue, it is the place to be. I hope to visit Lisbon again, soon and when I do, I will reach out to William for sure!