Unpleasant experience, partly one that I am not sure the host could have foreseen which was flooding in the living room. However, upon entry, the house smelled moldy and felt damp. My family had been staying in a hotel and waiting anxiously to wash clothes. Host said laundry detergent would be provided at the time of the reservation. There was none. When I finally reached host, she said she could bring it at 9pm but that the house was too damp and we should go to a laundry mat. She never came and didn’t contact me. I repeatedly attempted to contact her, reached her in the morning and she said she got sick which I understood but would have appreciated some sort of contact as I had been waiting until for several hours. Then we saw the flooding. the sheets were damp. Maybe this would be better in warm weather but the mold and dampness needs to be addressed. It was the most unpleasant experience after 3 months of Airbnb stays in Portugal. Overall inconvenient, needs improvement.