Communication was great and as Ria couldn't meet us we got a key from a lovely neighbour who showed us around. She spoke no English but was soooo lovely! Apartment was in a very local area with a great local bar 2 min walk but it was a good 15 mins to the edge of the centre and Lisbon is not flat! Balcony was great to have! Only con was the noise from the water pipes and the wooden floorboards as its an old block, but even me (the lightest of sleepers) found it rustic and didn't disturb.