The owners have no empathy for the guests, the messages exchanged were always guided by some arrogance and even disdain for the questions asked. However, what shocked us the most was that we were unfairly accused of stealing a light bulb, without any factual evidence that the same had happened. After guaranteeing that we did not have such an attitude, they continued to accuse us and even sent us a payment request in the amount of 9 euros. In fact, it was the worst experience, the only bad experience we've had so far with Arbnb. We are clearly disappointed with the service and the treatment these gentlemen have with their guests.