Sofia was nothing short of amazing. She contacted us prior to our arrival at the airport and gave us instructions and recommendations on the best method of transport from the airport to the airbnb. She greeted us at the airbnb and gave us a thorough walkthrough as well as numerous suggestions on where to go/what to see/how to get around. We had several interactions with Sofia and her family throughout our stay; she gave us a tour of the local markets and brought her amazing family around to meet us at the airbnb. This was very special for us because we love kids and we got the opportunity to learn about life in Lisbon from a local family. Sofia also speaks PERFECT english which was very helpful as we only knew how to say "obrigado" (thanks in Portuguese).
The airbnb was exactly how it looked in the pictures, down to every detail and decoration. It was fairly small (perfect for a couple), very clean, and came equipped with all of the necessary equipment to cook (which we did multiple times). The location is spectacular; walking distance to the metro, excellent restaurants (Zapata), and the town square which has a lot of shopping etc.
Overall, I would highly recommend Sofia's airbnb, and would give her 10/10. Obrigado Sofia!