We really enjoyed our stay at Carla’s place. We were personally met both at the check in and check out. Communication was very easy with Carla and they were flexible with the check out time which was great! The neighbourhood was nice and quiet for a big city. The flat was clean and well equipped. As it is winter, the floors were quite cold but the heater kept us warm enough. Plus the climb up the hill helps too. :) We definitely can recommend staying here when in Lisbon.