Tiago was very accommodating and welcoming...allowing me to drop off my bag early after having an early arriving flight. I was met by Laura who let me into the apartment and was very welcoming and helpful in getting oriented with the apartment and the surroundings. It is in a perfect location as it is easy walking distance to everywhere and the streets come alive with restaurants and bars in the evening. The stairs to the apartment are steep so it would not be suitable for anyone with mobility issues. Otherwise, a great apartment in the heart of Bairo Alto