Ines's place is as nice as in the pictures. Beds were comfy and the place had everything we needed for 3 days in Lisbon. Ines was easy to communicate with. While the place is in the 5th floor with steep staircase, even our 5- and 3- year-olds had no problem climbing the stairs a few times a day. The location in Bairro Alto is perfect for exploring the city.