I’m very sad that the we had a bad experience in this apartment as the place and the location is very beautiful and Tania has been communicating well to us in the beginning. Unfortunately when we checked in to the Airbnb there was a problem with the water pump in the bathroom. The next day we received a message that the owner had to enter the apartment to fix it. We thought alright they didn’t ask for permission they just informed about entrance but if it’s urgent we will let them do as it was also in our interest to have running water. When we arrived around 10 pm at home thinking everything was fixed the whole apartment was opened to anyone to enter. Open windows open main door, open apartment door ! All our luggage, Bankcards, passports free to take for anyone who would walk past and see the apartment open and empty. I have never experienced such a disrespect of a host towards their guests belongings and their privacy! After contacting the host and her apologising I told her we will go to bed. 20 min later the owner of the House knocks and tells us the guy to fix the toilet arrived and he will be fixing It now. I explained that we are already in bed and my mother was sleeping, the owner did not understand why they couldn’t enter the apartment and said it was urgent to do it now. We should „go for a walk or so“ (this was 11 pm !!!). I have to add here that we haven’t been in the apartment the whole day, and the time we received the messages that they entered was afternoon, so the owner had all day to do any repairs if needed. So we woke up and waited for the man to arrive to repair the toilet till 1 am, we asked to confirm that he’s still coming we got the answer yes please wait he will be here in 5 minutes. In the end we went to bed. The guy to repair the toilet never arrived, so we had no water the day we got back home to shower or brush our teeth, neither in the morning. I assume the owner knew about the problems in the apartment and still let us stay trying to fix it while we have been there. I am very cooperative, things break and sometimes you can’t choose when but leaving the apartment open with all our luggage and then trying to make us go for a walk at night time made me really upset. Tania apologised the night when everything happened over messages but she stopped replying and did not come to see us when we checked out. Please make sure there’s no problems in the apartment before your stay here. If the host can’t guarantee the safety and comfort of their guests the apartment shouldn’t be rented out.