We traveled from Canada and stayed in Helena’s place from April 9th – 15th 2017. Helena was an amazing host. She arranged to meet us at her place before the usual check in time which was great as we had many large suitcases with us. Since there is construction in her area, the cab could only drop us up to a point and we had to walk. Helena contacted us and met us on the street to guide us in - also with helping with our luggage. When we arrived in her apartment, she took the time to map out some local restaurants, things to do and grocery stores. She even welcomed us with a bottle of wine! Throughout the trip, Helena was very responsive to all communication and was able to help with day to day questions. She met us at check out and helped us back downstairs with our luggage and arranged a cab for us. What really set Helena apart from others is what happened after we left. One of us forgot a pair of glasses and we didn’t realize until we were already through airport security. When I contacted Helena to ask if she’d mail it to us, and we’d cover the cost, I realized she had already contacted me as she found the glasses and she wanted to bring the glasses to the airport for us. Within 20 minutes, Helena came to the airport, parked, came in and met us with the glasses. That is truly an act of kindness that she did not have to do. The apartment – truly a home away from home. Waking up, having breakfast with the doors open to the Tagus river and slight breeze blowing in was top notch! We were a group of 4 adults and we were extremely comfortable. There are 2 full washrooms, face/body towels for each guest were provided, and the water pressure was great. Every room had a dresser or shelf space so we were able to unpack for the week. The kitchen is fully stocked (appliance/utensils/spices etc) with everything we needed to make breakfast every morning before we headed out. Dishwasher came in handy, there is a washer that we utilized and a drying rack to hang out your clothes (no dryer). The family/dining room is very comfortable and had satellite TV in English with Portuguese subtitles. The WiFi signal was strong and we had no issues using internet from any area of the apartment. We felt safe in the apartment and in the overall neighbourhood. The apartment is on the 4th floor and the building has an elevator which was useful with all our luggage. There’s a small grocery store downstairs where we bought essentials such as eggs, bread, jams etc. There are also many delicious and affordable restaurants below the apartment which was a plus for us after a long day of sightseeing – we didn’t have to go far from home for an authentic Portuguese meal. Overall, I highly...