I depend heavily on reviews in choosing our place to stay so I will respectfully and honestly do the same for others. We loved our stay here. Olivier is very responsive. The location is amaaaaazing. Right in the city center of all thats happening and easy to get to all areas of interest. Having a car will be challenging and expensive to park. The main street entrance is a simple glass door with an old old not so nice small foyer BUT don't let that concern you as the apartment is every bit as nicely decorated/renovated as in the pictures. Super sweet and the beds are super comfortable! There are a/c/heat units in the main room, master bedroom that do the job and a nice electric heater for those super chilly days in needed elsewhere. We didn't have more than one showers worth of hot water but raised the water heaters temp in the master closet and resolved that issue. We really appreciated the Nespresso pods but just as easily on the corner and all around on the streets are wonderful bakeries and cafes. The two floor walk up was not overwhelming for us and much easier than in other parts of ancient Europe but might be more a challenge if you have a lot of luggage or health issues. There is a major entire building renovation taking place 3 -4 feet from the master bedroom windows which may be an issue if you characteristically sleep in but we had the shutters closed and was not too loud when we were there. Overall we would definitely stay again when in Lisbon. Thanks Olivier for providing a wonderful place to stay!