We vacated early due to the discovery of a large scale mold problem. I don't know how others didn't notice! I have it documented on video and photos on large areas of one of the couches, foot rest, couch cushion, wood paneled ceiling in the entryway, multiple wooden doors, three areas on master bedroom ceiling, ironing board and bathroom wall. I contacted BnBird to let them know of the issue, provided them pictures, and let them know we would be vacating that morning before 11:00 (the normal check out time). I asked for a refund for the rest of our trip but was denied. They said mold wasn't possible because they had measures in place to prevent it. But I gave them multiple pictures!!!!! Luckily when I contacted Airbnb and provided them the videos and photos we were granted a refund. I'm sure nobody wants to learn of a serious mold issue in their rental but I was shocked by the unprofessional response from BnBird, especially them being a business group.