Great place to stay! Location was ideal to getting around the city. The staff was quick to reply to any messages, I was able to drop my bags early in the morning the day I arrived, when I came back they had a ready place then in my room. They also researched business hours for Sintra as it was a holiday when I was to go to confirm sites would still be open. Honestly went above and beyond. The room was smaller but I was solo and out in the city all day so it was perfect for my needs. Will recommend to friends and family!