I'd love to be able to write a review but sadly, because of changing travel restrictions, I wasn't able to visit Lisbon. However the communication beforehand was excellent, and Emilia even allowed me to check in early as I was arriving in Lisbon in the morning. And their very generous cancellation policy meant I didn't lose everything. So I'm sure it's a beautiful place, and I hope to find out for myself when travelling gets a little less crazy.