Laura did a great job checking us in person. However I would not recommend this home. There was no AC which we knew but closing the windows at night was not an option due to the heat and intense stuffiness in the apartment, even with the fans provided.because of this, we were awake with the noise outside which lasted literally all night, into the early morning. The beds were also very uncomfortable and the quality of the towels and tissue papers were cheap. The location of this home is very good but unless you are in Lisbon to party all night and nothing more, your better off looking for something else.