We enjoyed the apartment. The location was great, just next to the miradouro de Santa Luzia. It is exactly like the pictures. The toilet is quite big, the bed is comfy.
The best way to get there is by taxi or the tram (although the tram is usually busy during the weekends). The neighborhood, Alfama, is beautiful. You can also walk to the center, it's quite close.
Self check in and out which we found very helpful.
Susana was a very nice host, her instructions were excellent.