Joao was so responsive to every question we had, and at all hours of the night too! As could be expected, there were a couple of glitches with amenities, but Joao helped us navigate it all. The location is central to the train station, market, boutique shopping area and mini marts etc, whole still being surrounded by local residents and a little bit away from the excitement of the main Barrio Alto area. The view is great and it's a lovely breezy living space. Would love to see some better pillows, but that's about it. Highly recommended this place.