This apartment was a DREAM. The views are breathtaking, the apartment bright and clean and modern, and location can't be beat. We did have a little bit of a bumpy start with not being able to drive directly to the apartment location (the Alfama neighborhood is a bit challenging with a car- best to park it and walk/uber/tram it!), as well as the lock to the apartment breaking. However, Ana, her husband, and Paulina were all SUPER responsive, resourceful, and handled the issue in a timely manner. Sometimes these things happen and are outside anyone's control, but we were very grateful for the hospitality, care, and concern that the host team showed us. We loved our stay so much, and will never forget this beautiful, magical, most special place we were able to call home in Lisboa. Highly recommend it!