Emanuela is very quick to respond to any communication and very helpful, too. We enjoyed the area very much, too. The place is small, but perfectly adequate for a couple on a city trip. It wasn't cramped, rather cosy and was equipped with anything you could possibly need, including a shower with good water pressure (not always guaranteed!) and a hairdryer, two things I'm always grateful for when staying away from home. The portable wifi port is also a great touch!