Before our arrival the communication with the host was really good. But when in the weekend something broke he didn't responded at all and we couldn't use the bathroom for almost a half day. The appartement was basic with everything you need, but some things are old and need some attention. The location was perfect in the in old part Alfama close to nice restaurants and small shops. But the appartement was above a restaurant with fado music every night. If you prefer a more quite place then I will not recommend this.