Julia and Elquisson were super easy to work with and responsive. Julia was perfectly on time when I arrived at the apartment, showed me around and was available the whole time I was there. They're very serious about being good hosts--they respond quickly, they're happy to help with anything, and they clean the apartment every day. I got a chance to hang out with Julia and Elquisson for an evening and had a great time. The room is as described, so of course it gets a little hot in the summer, but I'd stay there again for a short trip because the location is too good. I look forward to going back to Lisbon.