This is an authentic Alfama home that has character and charm. It invites to be lived in, to cook dinners, to hang laundry, to sleep over on rainy days and to experience local life. It is very homey, and the 5 nights we stayed here was way too short. Everything is provided for - extra pillows, blankets, towels, detergent, kitchen utensils, even reusable shopping bags and an umbrella! It is very clean and while some furniture is dated, they fit the place perfectly. You'll hear the tram in the morning but it's quiet otherwise and very safe.
Teresa who oversees the place was always a call away and was on hand to welcome us. She helped us try to locate luggage we left on the bus. Tram 28 passes within 10 meters of the apartment going both ways. It's the best way to travel up the steep hill from Metro Martim Moniz. From the south, like Metro Santa Apolonia, taxi is best. Walking downhill to Praça do Comércio takes about 15 minutes.
Highly recommended.