Manuel was very helpful and welcoming, made us feel like we could always reach him if necessary. Great to have a few guide books to look at as well.

Very central location, very noisy at night (especially weekends, loud bass music) but that's to be expected in this area. Pack ear plugs and don't opt for Bairro Alto if you're looking for a quiet retreat. All the main stations and other nice areas are in walking distance, which is excellent. Lots of bars and restaurants about.

Great living room area. Very good sized main bedroom but the second (two single beds) was quite small for two adults sharing. Kitchen was well equipped with a big fridge. As mentioned in some of the reviews, the showers are very small and the water sometimes switches between hot and cold but on the whole excellent water pressure.

The AC in the living room and bedrooms was excellent and a real relief when it was hot, which it was when we stayed. Excellent wifi, some English-speaking TV channels too.

The bottle of wine was a nice touch!