Ana and Vitor were very reactive and helpful before and during our stay. The appartement looks exactly like the pictures and the location is amazing, in a quiet street near a lot of sites, local restaurants and bars.
We had a little issue with a sewer smell in the bathroom the last two days (we stayed 7days) but it wasn’t too uncomfortable and Ana and Vitor said they will fix the problem !
Overall a great stay in Lisbon, would recommend!