Communication didn’t start well • prior to booking I enquired about early bag drop and was only informed about an extra €20.00 after confirmation. The list of extra fees reads like a list of fines. Never encountered this on Airb’n’b before.
The “Rent Portugal Home” corporate branding embroidered on the towels and pillows was off putting given the fact that the claustrophobically small apartment desperately needs an over haul: and not another trip to Ikea.
• 2 x cracked power outlets and there weren’t enough (only 1 in the bedroom)
• Shower-head holder fixed with only one screw and is not adjustable - so you have to hold shower-head with one hand while trying to shower. Shower head is also cracked and needs replacing.
• Patio– The ‘saving grace’ of this place– is on the first floor ,above a restaurant, (there is no exit in case of fire).There is an open drain under the table. If you sleep with the bedroom window open (there is no other ventilation)– the smell wafts inside.
There is nowhere for air to circulate in a heatwave – there is no air conditioning….apart from a fan that plugs into the one outlet in the bedroom.
• Front door lock needs to be fitted professionally for it to be secure. It’s a botched DIY job.
• Internet is intermittent despite rebooting – we had to use my phone.
• Lock boxes: given the reminders to watch and re-watch a youtube video on how to use them, you’d think they’d be securely fitted to the wall.
• Given the strict list of fees/fines, you’re love bombed bombarded with emails - asking for a good review. Great location – but needs love and attention.