I cannot stress how much this apartment is good and well located. High ceilings, plenty of space for storage, open kitchen, modern but vintage, fitted with everything for your comfort, even umbrella, fan, heater, aircon. Clean. Adequate for 2 people and feasible for 4 (2 in the couch). In this apartment you could spend a medium or long stay, not only a couple of days. The location is not touristic, in a street with restaurants for local people. They are noisy until 00:30-01:00 and then it's over. If someone is sleeping in the living room consider this. In the bedroom you don't hear nothing. You have impression of large space due to the high ceilings. If you are going to discover Lisbon I can't think about a better location and I'd stay there again w/o hesitate. There's no contact w/ host just the Agency open 24/7 taking care of everything. They are very reliable and responsive. If you need to leave the luggage, you can leave at the Agency. Our only negative remarks go to the cumbersome check in process if you don't wish or want to go to the Agency: you have to pass there to take the keys, whereas they should go to the apartment, of course. There are many, many stairs up to the apartment from where the Agency is. Instead of telling you to the the Santa Justa elevator and go down through Convento do Carmo, they tell you to take the stairs and this is not necessary at all. If this is solved, you have a perfect AirBNB and service. The people of the Agency is very kind and responsive and took care of everything. When going to the Agency (hopefully they will kill this step), go down Baixa-Chiado metro exiting from Rua do Crucifixo. They have the opposite direction which had a serious negative impact for people with heavy luggage.