Overall, quite unhappy which is a shame as it is in a perfect location- very close to the heart of Lisbon, and it has the potential to be a cosy and rustic romantic little place to stay. However, the hosts are late for check-ins, disorganised, and slow to respond. We had ridiculous problems - like waiting for our host to show up to pick his personal property up after he had left it at the flat and not showing up at the time we agreed he could come pick it up. No gas or hot water- essential amenities. We tried to contact the office and couldn't get through- our wifi was also very poor around Libson so it was difficult to get in touch and we only had 3 very busy days. Seems the hosts are too busy to manage all the properties they have properly, and we definitely paid too much for what we got in return.