This place was fine. It was well located, close to public transport, a supermarket, cafes and restaurants, and the street was nice and quiet. The kitchen and bathroom are new-ish and the bedrooms are small. It had an excellent view over the castle and the churches on the hills in Graca. Unfortunately, I can't give it good marks for a couple of reasons. 1) we had to go to the office to pick up the key, which was a 30 min drive from the apartment. Very inconvenient. Apparently this policy was enacted because of COVID. I may have forgiven it, if not for 2) We were only provided three sets of towels for four people, and when we requested another set, the housekeeping service insisted they had provided four sets and refused to send around another one. Altido believed them over us and at each request I made, they asked me to check the wardrobes and cupboards again. After messaging them every day, on our second-last day, the housekeeping came by (without warning to us) and gave us a new set. They still insisted they found four original sets in the apartment, but how they checked that I cannot guess. I eventually got an apology from Altido, so I hope that they will make sure this doesn't happen again.