We first booked the apartment with Hugo, and then exchanged emails with his mother who was very kind and even booked a restaurant table for us (thanks again for the great advice, we all loved the place). When we arrived, Hugo's brother was waiting to hand us the keys and show us the apartment although it was quite late. The whole family is very nice and helpful :-) The apartment is clean and well decorated, and the location is very good. We definitely recommend Hugo's apartment.