APARTMENT:
-no washing machine though it is included in apartment description!
-bathroom smell very badly, ventilation works extremely loud (turning on At Night wakes up everybody)
-room was not prepared ( No towels, No toilet paper)
-THERE WAS DIRTY UNDERWEAR FROM PREVIOUS GUESTS ON THE FLOOR! HAIRS AT THE SHOWER AND ON THE FLOOR!!!
-u can hear another guests snoring through the walls
SERVICE:
-guy from the reception desk doesn’t know a single word in english language
-he was very rude saying „ if we came to portugal we should speak portuguese”
-we came to reception At 17:40 and was charged early chceck-in fee thought receptionist finished writing down documents At 18:00 and we entered the room after 18:00
- we especially rent more expensive room with washing machine and there was no washing machine in apartment. Receptionist said it was broken (obviously lied because there was no space in apartment for a washing machine) and he suggested to pay for washing our clothes in staff room. After 40min of quarrel he finally did our laundry…
-ignoring and No answering to messages and SMS.
Good localization near to the metro but not recommended to stay there.