We just spent 2 nights during a week-end in the appartment. The place was really nice and perfect for our short stay. We arrived earlier at 1pm. A lady was there to receive us and hand us the key so that we could drop our luggage. When we came back at 7:30 pm the bed wasn't set up yet but after a call Alexander arrived quickly with the bed sheets and made our bed. Alexander is a really nice person, very friendly and gave us useful information on restaurants. Although we didn't have to use it, there's a mobile phone to make local calls (for reservation in restaurants for example) to make you save expensive roaming fees. The wifi was available, although had some interruption from time to time. The location could not be better, close to everything, but still in a very quiet street. Bread, cheese and a big bottle of water were part of the welcome package. Very appreciated. We definitely recommend Alex' appartment. You should not miss it for your visit in wonderful Lisboa.