I am in an unusual position, in that I have write a review about a place I never stayed in. The day before we were to check-in, Paula messaged us that the elevator was broken. My wife has trouble walking up stairs. This warning allowed us to find alternative housing in time. We found a hotel about a block and a half from Paula's place. So, we can vouch for the location being perfect. As for seeing the place, we were never able to (although we really wanted to). But I can say that Paula exhibited the highest degree of integrity. She kept us apprised of the situation throughout and issued a refund. It saved our Lisbon visit. That counts quite a bit in my eyes. Don't you think so too?