Liliana is lovely and very responsive! We had a smooth experience staying here. The apt is very centrally located in Baixa, in a busy and touristy area. Close to the train station, short walk to bairro alto or alfama which is where we spent most of our time. The bedrooms are a good size, comfortable, basic bedding. The building is busy, lots of people out late/up early so it can be noisy but I wasn’t in Lisbon to sleep! The bathrooms are small and showers not as nice as photos make them look but it was fine for a short stay. Lisbon is wonderful and I felt very safe here!!