Sofia was a great host and very communicative. Unfortunately, there was no hot water for showering the entire time we were there. Sofia attempted to fix the problem promptly, but we still had cold showers! It is in a residential neighborhood and conveniently located to major neighborhoods and sites - but be prepared for many stairs! Very residential area which is nice, but not a whole lot going on. Thin walls/doors so there is some noise from upstairs and front door.