Pros: The apartment is in a super great location. It's in a very flat area, near a metro station, and you can easily walk to most parts of central Lisbon. It was really quiet despite the building being off a busy street as the apartment is in the back. Check-in was super easy and Paula was generally good about communication. The apartment functionally works well and it was nice having a good washer/dryer. The bed was comfortable.
Cons: Some of the apartment furnishings have aged considerably since when the photos were taken. Unfortunately the fabric of items such as the decorative pillows, rug, both chairs, and footrest cannot be easily cleaned, so they have accumulated stains over time. We had some issues with overall cleanliness from the work done by the cleaners but Paula was great about helping to sort this out. The listing says shampoo is included but we only got two mini bottles of body wash.