I didn't get to meet Alex in person as my friends checked in, but she was very friendly and helpful in her e-mails - an impression that the others could also confirm. The apartment is located in a quiet residential area which is only a stone's throw from the Avenida Liberdade which will lead you to the city centre. Therefore: 5 stars for the location (be aware of climbing some stairs though). The apartment itself is exactly like you see on the pictures - spacious, clean, full of light and incredible furniture. It was perfect for our girls trip and we spend a lot of time cooking and just hanging out as this was the perfect home away from home. It was equipped with everything we needed - from dishwasher to garbage bags and a hairdryer just to name a few :)
Only a small issue which is more related to vanity - we missed a larger mirror (self-explaining with several girls getting ready at the same time). Other than that, there is really nothing to complain about! If you're looking for a great location at great value to explore the beautiful city of Lisbon, this is your place of choice.