We had a fantastic family vacation at Alfama Balcony. The apartment is modern and stylish. The kitchen had everything you need if you want to make a simple meal and our hosts provided some juice and milk for the kids - very thoughtful. You have to walk up a few flights of stairs, but well worth it. The view from the apartment is beautiful. We met André and he was very friendly and helpful-showed us a map of where to go and got us settled in to the apartment. The apartment is in a great area and we definitely recommend it if you are visiting Lisbon!
The restaurant downstairs was great! Traditional Portuguese food and fabulous service, which is rare in Europe. Great wool shop souvenir shop with things handmade in Portugal down the street. Although the Tram is outside, the windows are either double or triple pane because once you close them you can't hear a thing.
Andre and team are also very responsive to any questions we had.