The place was clean and in a great location. Check in was terrible. The check in time said 4:00. We arrived there at 5:00 and messaged the host. The room had not been cleaned so we had to wait for about 30-40 minutes. Sandra was very kind and hospitable but the host could have been a bit more polite ! Overall, it is a nice spot to stay in Sintra, hopefully your check in goes better than ours 😋