Ana was helpful and communicated well. The flat was clean and tidy and comfortable, though you wouldn’t be able to hang out there as the beds do take up all of the space across two rooms. For us it was fine as we spent our time out and about. The rooms aren’t perfectly private as you need to walk through each room to get to the bathroom or front door. Again not a problem for us as we are good friends but something to consider. Overall though the location was excellent, and the flat was comfortable.