Vasco was extremely prompt and helpful in his responses from the moment I inquired about staying at the apartment. Laura met us on our arrival and couldn't be more helpful highlighting all utilities and pointing out the nearest grocery shops and places to eat.
The apartment is exactly as it looks in the photos, spotlessly clean and very fresh/well kept. It is ideally located on the edge of Bairro Alto, a short walk to many other areas of this beautiful city (Baixa / Chiado / Principe Real...), as Vasco has described. It's also within walking distance of all public transport and the famous trams, and bars and restaurants are seconds away.
It can get noisy at night in Bairro Alto, Saturday night in particular, however the windows and shutters blocked this out on any night we returned home early and the air-con was a blessing (we stayed mid-July)!
The apartment had everything we needed, a real home from home! Wi-Fi was also great to have. The bottle of wine in the fridge on arrival from Vasco was a really nice touch!
I can't speak highly enough of both Vasco and Laura from my dealings with them and wouldn't hesitate to recommend this apartment to any couple looking to visit Lisbon.