The worst air bnb experience.
I book the apartment for my girlfriend’s mum and mine, they came to visit us in Ericeira (we live here).
Shortly after checkout the host is asking me for 100€ extra because a guest stayed at the property.
She shows a picture of my girlfriend coming out of the apartment at the checkout time taken from the security cameras.
I told her that she went in only to help them with the luggage, she can indeed check the footage, she got into the apartment a bit before 9 am.
The host did ignore my message and went on telling air bnb that I also stayed at the apartment because she had a pic from the footage of me getting into the apartment at check in time.
I told her that I helped them checking in and left the apartment shortly after. She can verify this with the cameras. I live in this town, why would I need to stay in an air bnb??
Terrible experience. Be aware