Luis is the most helpful host ever. Not only he settled us in good - helping us with the luggages, he gave us directions of where to go and what to do. Assisted us to book cabs to the airport and attended to a minor electrical issue almost immediately. Very attentive.
As for the location, can't complain at all. Very central to the shopping street and the tram that basically gets you every where.
Neighbourhood is safe; even late in the evening.