Pedro was really nice and met us at the entrance. He helped us to bring our heavy luggage up the stairs to the apartment and was very helpful. The apartment itself is nice. It is small but cozy. The kitchen despite being little is very well equipped and designed smartly. The bedroom is a separate room with a closed door which protects from the noise outside (it is in Alfama, afterall)
All in all a great stay in a small but cozy apartment in a heart of Lisbon.