Came to Lisbon for the first time with my parents, the level of service from Pedro was phenomenal from before to trip to after we checked out. He was fast at answering all our questions and extremely flexible in terms of check-in and check-out process. The place is superb, it's cleans, well equipped, comfortable. The back terrace was also a nice relaxing place to have a coffee at any time. The location of the place is ideal if you want to be in the old city of Lisbon, within 10 mins walking is one of the best viewpoints of the 7 hills. I would 💯 recommend this to anyone who's looking to visit Lisbon and I will no doubt stay here again everytime I'm back here!! Thank you again for making us feel so welcome.