From the very start of planning our trip, Elsa & Rui were always so quick to respond and were super helpful with my questions. Once we arrived in Lisbon, we were picked up from the airport by Carlos who was simply hilarious - we loved his humour and his tips on the city. Even though he was busy, he made sure we had everything we needed and even made a de-tour to one of the best viewing points in Lisbon. The apartment itself was great - it is up three flights of stairs so if you have trouble walking keep this in mind. We found it to be an extra workout to our steps of the day! We found the bed to be comfortable and the living area was our favourite room - it had a lovely view of the street which was always full of locals enjoying a coffee and good food. Perhaps the only thing which could be improved would be the shower/bathroom but given it is in an old apartment we think they did well with the space. In terms of the location, we found it perfect. It was close to the centre of Alfama but yet it felt like a good distance apart and as if we were staying in a local neighbourhood. We felt quite sad to leave but hopefully we will be back soon! This was our first AirBnB experience and we loved it. Thank you Elsa, Rui and Carlos - you guys are awesome!