We were welcomed by someone else who managed the apartment. She was lovely and gave us a LOT of tips on things to do and places to see. She was also very easily accessible and responsive throughout our stay. A number of maps were also provided and marked for our convenience. Ana had also left such a sweet little treat for us when we entered, and we enjoyed it throughout our stay (don't want to stay what it is so as not to ruin the surprise). The check-in and check-out were both super easy.
The location and the apartment are wonderful. The apartment: very clean and roomy (though appears bigger in photos), had all the necessary amenities including small shower / soap bottles (not all airbnbs have that), it gave a warm feeling, and the four of us were able to be there very comfortably without getting in each others' way. The apartment appears hard to find initially, but google maps directed us right there. The location: it is in a residential and beautiful part of Lisbon, right next to the parliament. It is a 15 minute walked from the apartment to Barro Alto (the main party district of town) and a short way to downtown and Alfama. If you want to be in the main downtown part, I would suggest booking a place in downtown or Alfama. However, we loved this location because it gave us a sense of the beauty of Lisbon, was authentic, and was also close to the party / tourist district. We barely took any cabs throughout our stay as most thing are within walking distance (we only cabbed to Rossio station to go to Sintra). There is also a stunning courtyard / garden square right next to the apartment that is wonderful for having coffee and breakfast. Finally, it is just up the street from one of the best gelato places in town, Nannarella's. Overall, our stay at Ana's place was wonderful and we would definitely go back to this location.