Ana was a great host, everything was perfectly arranged by Ana. Miguel picked us up at the airport and helped us load and unload afterwards at the apartment. The apartment is central located in baixo, near public transport and still in a quite neighbourhood. Bairo alto and chiado are also a walk away. The apartment is fully equipped and very clean. The pictures and the description of the apartment are correct. We located in the apartment with 2 adults, a baby and a 3-year old child. Ana installed a baby bed for us and prepared the couch-bed in the living room. Breakfast we took at the apartment or at one of the nearby pasteleria's. There is a supermercado nearby. With a baby the washing machine was very handy.