The place needs maintenance/refurbishments, it is pretty cold even if heaters are around the place, the toilet smells, this happened to me few times already in portugal, but this was very smelly.
To get to the balcony you pass through the toilet first, and the door leading to the balcony itself cannot be closed, which means cold toilet as well. I usually don t write reviews, but having read so many good reviews i felt i have to provide a critic summary.
Lastly, if i was a girl i wouldn’t have stayed. The area is full of 1. Drug dealers, 2. Prostitutes 3. Addicts, even if the area is just few minutes from the very center of the city.
Having said that Helena communication has been good and she always provided good answers when requested. I am just sorry for this review, but the place is just not what it s said to be.