I’ve stayed in the place for a month during my business trip. Tomás was really helpful and fast in responding. That’s been one of the many reasons I chose his place. His team is very supportive. I moved from a different apartment (4 mins away) and I got help with bags (Huge Thanks for that). Also, if anything happens in the apartment the team will be here for you to help.
As to the apartment itself, it is very bright, clean and has all the necessary furniture and items, including an iron, a drying rack, cleaning items and other things you need for a long stay. The kitchen is also well-equipped so I was able to cook there daily. Moreover, the sharpness of the knives is incredible. Thumbs up for buying good ones! The bath and the shower enclosure are pretty small though but you could deal with them. I hit my head twice while doing the laundry before adapting to the space.
Another important point. I saw the complaints about the locker. During my stay, there was a new one - safe and I had no issues with it.
However, each property has its cons. In my case, I was ready to deal with noisy nights due to location (no issue for me to fall asleep but each of us is different; huge PRO -> was lucky to Shazam some great music played by international tourists :D) and some children screaming during a day as there is a school next to the apartment. BUT I did not expect renovation works to happen during the whole duration of my stay. As the soundproofing in old buildings is awful you could clearly hear each sound like it is happening in your room. Drilling started from 8 am even on the weekends and sometimes lasted the entire day so I had some issues with severe headaches at the very beginning. Workers screamed, listened to music loudly and clattered about so it was impossible to have work calls and participate in conferences. As a result, I had to spend more on the places where I could work from. My recommendation while you’re looking for any place to stay is to ask in advance whether there is any renovation/construction work happening during your stay. I assume it will be over soon and the next guests won’t have this issue.
Nevertheless, my experience was positive and it’s mainly because Tomás doing his best to ensure you have the best experience.