Julias flat is small and almost perfectly formed. Despite being on the top floor there's not really any view outside due to the windows being so small and facing an adjacent property some 3 meters away so I guess it feels really cosy except that the internal lighting is really bright and maybe a little harsh. The stairs to to the flat are quite steep and narrow not necessarily a problem. However on arrival I had real problems getting in as the automated keycode didnt work. That was down to the battery running out. Im sure they wont let that happen again ! It did make me appreciate the benefit of being met by your host or a rep . More annoyingly, during my stay I requested to change my booking dates which according to the terms of cancellation on Julias listing, this was completely legitimate .
She denied this insisting I'd have to pay for the full booking which apart from being a bit stressfull was inaccurate and really annoying, leaving me with a non too positive impression !
Thanks to the resolution centre the refund was granted.