This was a great first experience with AirBnB. Although I wasn't traveling with a cell phone and made the reservation at the last minute Miguel provided me with great information to find the apartment and make myself comfortable in Alfama. Miguel was a very nice guy and welcoming! The apartment is wonderful - clean, quiet, well-appointed and in a safe and scenic neighborhood. I was a single female traveling alone and I felt great. There are great eateries and all sorts of different things to see and do nearby. Loved it!