Unfortunately a very unpleasant stay for us at Susana’s apartment. Before our booking we highlighted that we need a place to work remotely during our stay in Lisbon. During our stay massive construction activities in the apartment on the 2nd floor started. We needed to find a Co - Working space nearby. Susana was not aware of the construction and she tried to help but in the end the refund process (tiny amount) was very unfair for our side. Next time - please be fair to other guest and more generous in terms of refund - the incident was clear for all stakeholders.