Fran is a super friendly host, the communication was smooth before arriving and also during the stay he was always reachable. In addition he had great tips for the city. I stayed for two weeks and in the second week my girlfriend was joining and before she arrived, Fran cleaned up the entire room and changed blankets etc., very good service.
Regarding location, it is one of my favorites in Lisbon. I have lived in Lisbon myself for over a year and the location of the apartment is one of the best you can get in Lisbon.