This is truly a great place to stay. The location was just what we wanted- a few minutes up the hil from Appolonio Metro and in Alfama but quiet enough at night to allow for a good sleep.
Key handover was perfect and Mrs Mila took us step by step through the flat to be sure we understood how everything works.
The flat itself, cozy and perfect for a couple, is very well equipped. Everything is new (washing machine, fridge, dishwasher, etc) and everything works the first time and everytime. Despite the July heat, the AC unit kept the whole flat very comfortable.
The french balcolny looks out on the quietish end of one of Alfama's narrow but important streets. The windows in the sleeping alcove and the bathroom have a lovely sea view. The sleeping alcove is snug but a 140 bed is more than big enough for a couple. The bathroom is roomy and the shower is fantastic, great water pressure and a super window.
Claudio answers messages almost before you send them. He is that quick. Once we had a small problem in the apartment and Claudio responded instantly, bringing a workman to fix the problem while we were out walking. This made us feel very well taken care of.
Two neighbourhood tips:
1. Sr Fado just down the block. The food is so so and rather pricy but the Fado was truly wonderful.
2. A truly great and not so expensive restaurant, Agulha No Palheiro, which means Needle in the Haystack. It has no sign out front and the menu is only in Portuguese and every dish we had was to die for. It's at Rua do Jardim do Tabaco 5.