This apartment is very spacious and beautiful. Comfy furniture! It’s in a great location in the Chiado neighborhood but has a fair amount of street noise that impacts the two smaller rooms but not the master bedroom which sits to the back. There were street musicians in the square a block away that could be heard late. That is partly the trade off for being close to shops, metro and a tram station. We had requested 3 sets of keys for each of the pairs of people staying, but had 2 at check in and were kind enough to go round up another set (avoidable if there was good communication within the office). When we asked for directions to use the washer/dryer, it was inaccurate. Written instructions would have been so helpful! When asked about the shower leaks and requesting more towels so we could mop up any mess, we were reassured that a maintenance person saw to the problem the week before. This is the same line another review stated. Obviously there is still a leak problem for both showers. I expected this and was willing to stay here because it met our needs in other ways, but it’s shameful to lie and not provide enough towels. When requested the next morning we had 2 towels replaced without giving any additional towels! While the kitchen has salt, pepper, oil and paper towels, there is no coffee provided for the pod machine, only one washer detergent for 4 loads of laundry over 4 days with 3 couples. Not enough toilet paper either. This just seems stingy given the price.