This listing is a true gem. Ana went above and beyond in every respect. From seeing us in early and making sure we were comfortable, to directing us on things to see and places to visit, Ana saw to every little detail. They were also gracious to allow us to leave our bags in another apartment after check out. Towels and linens were at a 4-star hotel standard, rooms were impeccably clean, and the apartment and location just enchanting. We were so in love with the neighborhood, we hardly left and went elsewhere.