Positives: 1) Location is excellent; 2) Comfortable Beds and 3) Juliette Balconies in every room. Negatives: 1) Broken hinge on glass shower door; 2) No towel bar or hooks in either bathroom to hang wet towels 3) asked for clean towels by day 4, did not get them until day 5; and 4) Coffee maker broke and was not replaced immediately. I had no coffee for 2 mornings.