We had a lovely stay in Lisbon at the apartment. The apartment had a stunning view of the river and we watched the gorgeous sunrise every morning (thanks to jet lag). It's a warm and sunny apartment with great natural light. We didn't meet Helena but communication was excellent all along, and Jose who met us at the apartment was super helpful and responsive in every regard. Excellent location too - easy walk (with kids too) from the metro station and Praca da Comerco square.