José was very helpful, we had good support from him.
However, a few points are not that good, why I would not recommend this apartment:
-Loud place as there is a music studio or anything similar directly nearby
-Cold - it was very freezing us the whole week, even the two mobile heater did not help
-We had a power outage and my phone charger died due to the short-circuit. They did not want to pay for the 17€ charger. They wanted to meet so that they can prove my information. I did refuse as I find this hilarious to waste time in my holiday for 17€.