The apartment is actually very nice, but Olala is managing it very badly. Starting from the booking itself, where we have discussed different rates in the chat, and they made me think they can make it at the rate I have requested, but they have just withdrew the amount of a window rate…, said sorry, proposed to cancel and made no compensation…
When we had a blocked sink issue on arrival, I had a hard time to explain the issue to the office, as they are simply very remotely located and have actually no clue on what apartment I am talking about. Only pretending they know. Same time, I am thankful to Pedro, who finally was a good help and proposed compensation in a form of free cleaning services