We had a nice stay. Unfortunately, the previous renter did not return the key card, so I had to contact Paula who asked security to let us in.
Pluses:
The apartment has ample space and the location was great. They used high end materials to create a modern design. It’s next door to TimeOut Market, which has endless food options and a great bar. The key card is a handy feature as opposed to a set of keys.
Areas for improvement:
I have stayed in dozens on Airbnb’s. Often the things you remember are the personal touches. You won’t find that here. Not even a few coffee pods to get you through the first day, which costs pennies.
There were four of us staying and after one person showered the second person would run out of hot water. Not a fun thing to deal with after being out in the cold rain.
All in all we were happy with our choice and would return. Lisbon is meant to be experienced. The place you “stay” is meant for sleeping, in my opinion, and we slept well here.