We have just returned from a 3 night stay at Rui & Ana's apartment in the heart of Bairro Alto. Our first visit to Lisbon, and we absolutely loved it! Communication was great prior to our arrival, and Rui Lionel met us to show us around. He also recommended somewhere for lunch, which turned out to be one of our favourite places of the whole trip. The location of the apartment was ideal, easy walking distance from loads of great places to eat/drink and other attractions (Tram 28, Elevador da Bica, Miradouro de Santa Catarina). There's also an entrance to the Baixa-Chiado metro station about 5 mins' walk away. The apartment was perfect for our family of 5; really spacious, well equipped kitchen, nice hot shower, cosy blankets (much appreciated as it was a little chilly at night, being February!), and our 11yo daughter adored the attic room. We very much hope to return one day in the future!