The flat of Juan was very nice. We lived here for 6 days in December and we felt like home. The flat is directly in bairro alto and super central for every sightseeing-tour, restaurant visit etc. you want to do. You just walk down the street and you are at a big place (pc luis de camoes), where you can enter the tram 28 or take a taxi etc. In this area are a lot of confectioners, where you can buy pasteis de nata. And really the good ones of them.
The flat has everything you need, after you have done your work out and reached the 4th Floor of the Apartment, you will have a stylish but cozy apartment. It was very clean in everywhere. Every room has a airconditioner, which is also a heater, that was our luck is December, as it was not so warm by night. Definetely worth to mention, is the beautiful terrace with a view over the City and the Tejo. And yes, because the flat is so central we used the terrace like every day to relax after the stressy Sightseeing we have done.
The Communication with the Juan was very good and planning answers came fast. For getting to know the City we have got another contact at the check in and could directly ask via whats App about Restaurants recommendations etc.
The only thing we would not Book anymore is the Airport shuttle organized on request. We have only booked this 40euro shuttle as we wanted to be picked up right in front of the Apartment (this this was promised), as we had 3 big and heavy suitcases with us. It turns out that this is not possible, as the car of the Special Transport is too long for the streets of bairro alto. So we had to walk 3 streets with our suitcases and then the driver could pick us up. As we arrived at the airport and paid 40 Euro in cash as confirmed. The driver told us we have to pay 50Euro. But we have paid only the price of 40 at the end. So all in all, the only thing we booked this service and pay a price 3 times more expensive than a taxi ( 12 euro to the airport), was the pick up right in front of the apartment, as this did not work we would not recommend to book this service.
Besides the shuttle service is was definetely worth booking this beautiful flat, and we would like to come back soon as possible!