Rubens apartment was just as described: comfortable, stylish, very clean and amazing views from the terrace and windows. Its on the 4th floor with no lift, but that wasn't a problem for us. Communication and check in was easy, our flight was delayed and Ruben met us at the apartment when we arrived. Location is perfect, just on the edge of Bairro Alto, near lots of restaurants ans shops. There is a construction site on the street opposite the flat, but no noise during the weekend, only during weekdays. However, the flat next door is also under renovation, and there was loud music being played by the workmen and of course noise from 8am till 5pm during weekdays. We told Ruben about this, and he went an asked for the music to be turned down. He was very apologetic and let us have the apartment till the evening of our departure as a way of compensation. He was also very helpful with tips about what to do and where to go in the city. I recommend the apartment because of the great location and amazing views, just be aware of the building works around.