Ana was extremely helpful before we even left for our trip, providing all necessary information and tips on how to find the loft. Upon arrival, the loft is exactly as pictured, beautiful and clean. It is in a perfect location to walk and explore the city, as well as catch the tram (we did both). Ana was very sweet and provided a lot of good information regarding Lisbon. We would highly recommend this property and would love to return ourselves. Thank you Ana and Victor.