The apartment itself was nice and well maintained. The appliances are nice and the living room, kitchen, and main bedroom are spacious. It looks just like the pictures.
If you’ve never been to Lisbon though, then the title of this apartment listing is very misleading. It says central apartment next to elevator. I took that to mean there was an elevator next to the unit. No… the elevator is the lookout point down the street. There is no elevator in this building. Luckily, Thiago helped us carry our bags up the stairs which was incredibly sweet of him.
This location is also VERY loud starting pretty early in the morning until 11pm at night. After 11 pm, it’s fairly quiet with limited outside noise. We were gone most of the day so the noise wasn’t much of an issue.
The only real issue we had was with check-in. The man that met us, Thiago, was so kind and helpful. He was the only redeeming part. We had plans at 6 and really needed to be in at 4 (which was the check-in time). We were not able to get in the unit until 4:30 due to the cleaning ladies still being there. I had asked if we could check-in early and were told yes and to meet in the next couple minutes. When we arrived at 3pm, the apartment had not been properly cleaned yet. A few minutes later the cleaning ladies arrived so I gathered a couple items to leave. Meanwhile, some woman rudely called me and screamed at me and said “you need to pack your bags and get out immediately… you’re not supposed to be there!” They clearly had not communicated properly on their end. She was so extremely rude over their own lack of communication and it really put a damper on our first day in Lisbon. Minutes after she called, Pedro called me to tell me to leave. It was absolutely ridiculous and unprofessional.
All in all, it was an ok place to stay but I wouldn’t recommend it to friends or family based on the treatment we received on day 1. I think many hotels would be cheaper, quieter, have better AC, kinder staff, and have an elevator.