The Good
The apartment is very centrally located and great for getting around. It is close to everything and great if you are new to Lisbon.
The apartment itself is lovely, clean and very spacious. There is always hot water so no need to wait for hot water for a shower or to wash dishes.
The self-check in system is very practical, efficient and convenient.
The not so good
The adjoining apartment (also managed by Antonio) had a very loud party until 4.30am one night. Despite saying on the profile that noise after 10pm is prohibited.
The toaster doesn’t work.
The TV doesn’t work and there were no instructions for it.
Bad points
There was construction (arranged by the owner of the Air BnB) taking place over my stay. He had not informed me that this would be happening over my 11 days there. This would have helped me make a more informed decision about my stay.
The construction work woke me up on three separate mornings, starting roughly at 8.20am, with sawing and banging. I took audios of the noise.
There are two big skylights in the kitchen and I could see the workers “walking” over my head in the kitchen, they also passed by my bedroom and living room windows as they were walking across the scaffolding.
Luckily I was dressed the first time so I made sure to always be dressed and also to keep the window blinds closed.
I contacted Antonio who apologized and assured me it would not happen again, but it happened two more times. It was very intimidating especially as I travelled alone.
I then had to pass the workers on the stairs every time I was going out, which was a bit awkward as Antonio had told me that the workers were very unhappy about being asked to stop working.
I have asked for compensation but the Air BnB host is saying it must come through the contractors. I have no idea who they are or how this is going to be paid by them. Out of respect, I don’t think I should be brought in any further into conversations about contractors and sub-contractors. I have visited Lisbon many times and never had issues like this. At this stage I just want to be compensated. I am very disappointed, this was my first time to travel since the pandemic and after a very tough year needing peace and relaxation I unfortunately went home more stressed then when I arrived.