Patricia was such a joy to deal with from start to finish. She was always warm, attentive and helpful. Her apartment is just as it looks online, incredibly stylish, simple and modern. Everything was super clean, sheets and towels were great quality, bed comfortable, kitchen fully stocked with everything you might need including the extras that count like a Nespresso machine, a toaster, etc. All the appliances are practically new and great quality. We really felt like we could settle in which was important to us since we stayed for a whole week and really wanted to feel like we were at home.
The AC was not working properly in the beginning of our stay and although it was challenging to get someone to repair it, especially on a weekend, Patricia was very proactive and went out of her way to make sure someone took care of the problem.
The apartment is also located in such a perfect spot - on the border of the Alfama district and Rossio/Baixa. It really can't get any better in terms of locale. There is a great supermarket five minutes walk from the apartment that has everything you could need for a short or longer stay. We highly recommend Patricia's place and can't wait to return!