We never got to meet Luis but we did get a chance to meet Maria and Joao. They are a great couple who helped to make our stay enjoyable. We were met at the apartment and he helped me with my luggage. We had to climb 3 small flights of stairs to get to the duplex, It was worth it . It is a spacious well cared for clean modern 2 floor apartment. They have all the amenities necessary for a short and long stay. It is a residential area about 15 min by car or public transportation to the main part of the tourist area . Parking in the city is difficult but we always managed . We enjoyed touring on our own.