José met us and welcomed us to the apartment. He was friendly, easy to contact and very helpful. We were greeted with a bottle of Portuguese wine!
This place is very well located to walk almost anywhere in Lisbon or to grab the metro or tram to further away places in Lisbon. As is expected in Lisbon, be ready to climb up and down to get to the apartment. The metro is down some stairs though it looks close by on the map, so factor in a bit of extra time. The flat interior is very well designed and you have everything you need - including Netflix on the television! Be prepared to walk up to the apartment though as there is no lift.
The downsides were that there was something wrong with the bathrooms and a strange smell was leaking out of them for the majority of the holiday. We were out most of the day so it only affected us at night time.
For the front bedroom there is also a bit of noise early in the morning as there is construction going on nearby - but there seems to be construction going on everywhere in Lisbon at the moment! The towels provided were also quite small.
Otherwise, it was a great stay and we had a lovely time!