Communication is great and check-in/out was easy. Location is ideal and accessible to all attractions and alfama. The street is quiet but just down a few steps is a lively street with many nearby restaurant options. Room fits 2 people max and the bathroom/shower is a bit small but great water pressure and temperature in the shower. Can get warm without A/C but they provide a fan and it is quite cool in the morning/night with a window open. Place was clean and well decorated, made our stay in Lisbon very enjoyable.