We loved our stay here! Both Tiago and Ana met us to check in and could not have been more helpful, giving us some great tips for things to do and places to eat. We felt right at home - the space is nice and big and has everything you need! The location is perfect if you want to be in Alfama - quiet at night but only a flight of stairs up to the very lively restaurant/bar area. Ana (and the cleaners) were even lovely and helpful when we realised we'd left something behind right after checking out! Highly recommended!