Rita and Miguel are without a doubt the best Airbnb hosts I have ever come in contact with, for so many reasons. They have countless local tips and recommendations- and even have a huge binder in the flat with local information, maps and recommendations. I mentioned to Rita that we were going on a day trip to Sintra and she immediately replied with the best park to go to and the best pastry to find- they were constantly improving our holiday experience. They very close to the flat so were always available, and reply to Whatsapp messages right away, every time. They are always happy to step in to help in any way they can: when we had a bit of a holiday disaster and lost some valuable items they called the metro 'lost and found' and were very supportive, giving helpful advice and raising our spirits.
The flat location is also perfect: only 15 minute walk from where we went most nights for dinner/drinks, but also well connected to public transport for any trips further away from the centre. The flat is in a quiet side street from a main boulevard- so I found it very easy to orientate myself in the city and get home easily. There are also a great selection of cafes and restaurants just around the corner, and it's right opposite a supermarket for day-to-day shopping.
In the flat we were provided with all amenities you could need, even a coffee machine. Its a clean, spacious and warm apartment, with modern fixtures- we especially enjoyed the shower water pressure, way better than our shower at home!
Overall, what marks Rita and Miguel as such good hosts are their good spirits: they are kind and endlessly helpful- they seem like they really enjoy hosting and nothing is ever an inconvenience for them. I wish them all the best and can't thank them enough for their kindness on our trip!