José was extremely helpful and gave us lots of information about Lisbon before our arrival. It was very easy to arrange our arrival at the flat. The flat is just like the pictures; it's small but very clean and the perfect size for two people. The location of the apartment is very central and it was very easy to explore the city from there. There was a slight smell from the drain but it didn't bother us a huge amount and we couldn't notice it with the bathroom door closed. Overall it was a great place to stay and I would recommend it!