Paolo was an amazing host and met us on arrival to help check in and explain the location and local walks/transport - and even helped with luggage. He also offered to come back the next day (twice!) when we had a problem with the internet- (provider issue which Paolo resolved) which was needed for some work deadlines. It was absolutely above and beyond. We found the location absolutely wonderful- very walkable to many major sights (Castle of St George etc) and the 28 tram dropped us at the top of the street. It is also close to lots of great restaurants, supermarket etc. Comfortable beds and great facilities.