Joana met us on arrival and the apartment was as advertised and expected. Everything supplied - we didn't need anything else. Fred came around one morning to set up the TV for us as it hadn't been correctly connected and it was nice talking to him, as he filled me in on some aspects of contemporary Lisbon. The only problem was that the electricity overload switch kept tripping, which was a bit annoying and inconvenient. It would be great if that could be fixed, but apparently it's a problem with most old apartments/houses in the city.
The apartment is in a great location, just off Rossio square, which is really lively and a great place to sit and have a coffee while you 'peoplewatch' all the passers-by. It is also very central and has Metro and mainline train stations nearby and therefore a great base from which to explore Lisbon. The narrow alleyways to the apartment can be initially a bit off-putting as they are covered in graffiti and often rubbish-strewn, but don't be daunted, as it is a friendly and safe multi-cultural area. One could sit and watch the comings and goings out of the apartment window for hours, as there's always activity out there.
It is a really great, spacious apartment with everything you could need including a fantastic shower with plenty of hot water.