Overall we had a great experience! Paula was a great help, she welcomed us with kindness and warmth, complete with a little wine and cheese. When we were a little confused with how to use the oven/stove, she was very quick to reply and help us out. The location was nice as well; a quick downhill walk in a safe area to reach downtown. It’s also a 5-10 minute walk away from the nearest metro station. The apartment had everything you could ever need, and the blackout blinds on all the windows were a big help as well. We would highly recommend this apartment and we would stay here again.