It's run as a business which is fine, but all communication is copy and paste. The flat is claustrophobic, tight spaces but a very good location. Price matters because I kept thinking I could have got a hotel. A hotel would have held my luggage before 3pm check in, had aircon and let me check in as I talk to a person. Keys ard in a lock box which saves paying for meet and greet but I kept thinking who else knows the codes? Again hotels don't have that.