This apartment provided our family of four adults a very comfortable and private place to stay during our recent trip to Lisbon and was just perfect for our needs. The view out of the living room window is lovely and one day we walked to the castle and had fun trying to spot the apartment from that view point. The host promptly provided the key upon our arrival and made check-in very easy (thank you). It was very clean and everything worked well. The bathrooms are quite nice and we each were provided one set of towels. Though it was hot during our stay in Lisbon, the apartment stayed cool. The A/C is on the upper level but it really was not needed at night since it cooled down and was nice with the windows slightly open. We are most appreciative for everything that Flavia and her mother did to make our stay so comfortable and we were sad to leave. A few tips for travelers is knowing that the apartment is at the end of a narrow street so the taxi may let you out at the other end. It's best to travel light since you will need to get luggage up to the fourth floor. We felt very safe in the location and enjoyed dining down the street on our first night. We highly recommend this apartment.