Daniel and Leonor were very good at communicating as the trip approached, and also gave me alternative contacts in case of emergencies. Marta arranged the check in, and gave me a brilliant explanation of everything to see and do in the zone and in Lisbon. There was lots of printed information too - everything including local food stores and what sort of tickets to buy on the public transport. The place was incredible. It is the perfect location, and so beautiful and spacious. It had everything you need self-catering. We were a group of 6, which we thought was just right, but you'd still be very comfortable with 8 people. 10 would be fine if everyone doesn't mind squeezing together. There's a lot of outdoor space for good weather. The street is very quiet, but the neighbourhood is full of little interesting places. Finally, they let us have a very late check out because nobody else was using it next. That was very kind and meant we could do a lot more with our last day in Lisbon.