Caroline was an amazing host! She made reservations for us at restaurants and called a taxi for us to the airport and we truly appreciated her hospitaliy. The apartment was decorated very nicely and everything went together. She even accomodated 3 people instead of 2 which we were very thankful for but the sofa bed was not comfortable so if you're looking for comfort sleep on the bed! Also the bathroom pictures do not show it completely and it was ridiculously small! It made it very difficult for my 60 year old father to sit on the toilet as his knees would touch the wall and the shower it also very tiny and water runs to the outside and soaks the floor. Only 1 person at a time fit in the bathroom so if that's a top priority on your list this was not it. There definitely needs to be a renovation to the bathroom area but aside from that Caroline gave us cheese and crackers upon arrival and check in was pretty easy. Lisbon is such a beautiful place that you'll fall in love on day 1! (p.s. there is no elevator so good luck carrying your suitcases up the stairs!)