The place is very lovely, has a great location, Tiago the check-in guy was phenomenal, and the place is much larger in person. The two smaller bedrooms can get a little loud with the windows open toward the street, and as advertised -- there is no air conditioning -- but the larger bedroom has a wonderful breeze. They provide three fans and overall the temperature was comfortable in September when it was still fairly warm in Lisbon.
The negative things about the Airbnb are:
(1) The shower in the main bedroom and bathroom STILL leaks A LOT, and has never been fixed despite several AirBNB reviews by other customers over the course of many months and the last few years. We directly asked Eugenia after we booked if it had been fixed and she stated that it had been fixed. IF you book this AirBNB please expect LOTS of water leaking from a very loose shower door AND the shower has a fair amount of mildew that is unsightly. Otherwise, the bathroom is nice. Do not believe false reassurances that it has been fixed or will be fixed. Empty promises.
(2) Eugenia is somewhat responsive via the Airbnb messaging function BUT after we reported that the shower was leaking she made excuses about it and ironically asked us to let us know if the shower continued to leak. It felt like she was gaslighting use, buying time and stringing us along. We asked for additional bathroom floor mats and towels to soak up the water and she was very late in responding so we went to H&M Home Store and had to buy large black towels to place on the floor.
(3) We asked if we could communicate via WhatsApp and never received a response and instead received phone calls from Bulgaria (Eugenia?) that we could not hear anyone on the other end of the phone call despite having an international phone plan and also successfully making phone calls to all other restaurants etc in Lisbon and Spain; and
(4) The television in the main bedroom does not have any television signal at all, it is not an actual smart television and does not have BlueTooth or Wifi connectivity that can play YouTube, Spotify or anything. It had one HDMI cable connected to it without a satellite or cable device or box. We reported it to Eugenia and she asked for photos to prove that the TV only displayed black and white snowy pixels on it because it has zero signal. We are very tech savvy and know how to connect to and figure out electronic devices of all sorts.