Mario was very nice and responsive. He was also very helpful as he let us check in early so that my wife could teach her online class. As mentioned by other reviewers, the apartment was entirely renovated and is very nicely decorated. It is also centrally located in a nice and interesting neighborhood. The front of the apartment is located on a busy street - with thick windows, we were not bothered by traffic noise but for those wanting to open the windows, be prepared, it will be loud... The bedrooms are in the back and very quiet, so not an issue there. One minor detail: the hot water was tricky to adjust both in the kitchen and the bathroom but we managed. Overall, we had a great time and highly recommend Mario's place.