Stayed at Alexandra's apartment in March 2022 with two friends (3 of us altogether) for 3 nights. From the moment we booked Alexandra as a host was very friendly and helpful, giving useful information on the AirBnB app and later on WhatsApp also.
The room wasn't quite ready when we arrived, check-in was 3pm and we arrived approximately 3:20pm but only had to wait about 5 minutes whilst the cleaners finished up. Not a major issue but just a point to mention.
Apartment is a good size for 3 people, 4 or 5 may be a little 'busy' with there only being one bathroom but still doable. All the amenities listed were present, the TV is a an LG Smart TV capable of watching Netflix etc as well as live TV with a range of channels. Wifi was super fast. The apartment has plenty of natural light with lots of windows and no less than 6 small balconies/Juliet balconies/verandas, one of which had a small clothes line with pegs.
Double bedroom is located downstairs and contains a large double (maybe larger) bed with a small bedside table and a couple of lamps. It's a tight squeeze and there are no cupboards, drawers or wardrobes for storage, so guests in this room would have to use the wardrobe upstairs, which is spacious to be fair. Bathroom has everything you need, shower is a rain shower and had great pressure and warmth. There's also a sofa and dining table downstairs.
Upstairs are twin beds and another sofa, with the sofa having the ability to pull out another sofa bed. As mentioned above the wardrobes are very spacious, we had more than enough room for our stay however I think if there were more than three people staying and staying for a longer period of time you might be pressed for space. Another note I would mention is that there is only one mirror in the entire apartment which is in the bathroom. I would expect there to be at least one full length mirror somewhere, certainly something upstairs, maybe on the inside door of the wardrobes? Again, not a major issue and we managed but if there were more guests this could be an annoyance.
The apartment complex itself felt very safe and secure as it is gated, the host provided the codes before we arrived which was very useful. There are several supermarkets in the local area, one very close-by being only a 1 or 2 minute walk away. Nearest metro station is approximately a 10 minute walk away at Anjos, not too bad going out however note there are several huge hills to walk up if you're not good on your feet.
All in all this was my first time staying in an AirBnB and I was impressed by the good price, easy of access and professionalism of the host. I would recommend this apartment wholeheartedly despite its minor flaws mentioned above and would consider staying here again if visiting Lisbon in future.