A fantastic place to call home base for my first experience of Lisbon and Portugal. Place is exactly described, depicted in photos and more! The location was excellent - in the heart of the Chiado and hustle of bustle of great bars, restaurants and views of Lisbon. At night, it can be a bit loud but dies down a bit after midnight. Nothing that I minded though. It was a 5 minute walk to the Rossio metro and train, making it very easy to get around town and make day trips to Sintra and Belém. There are steep stairs though so be warned of you have heavy luggage, however it didn’t phase me and Luis and Fred was always there to assist as I was travelling on my own. Luis and Fred were fantastic hosts and made themselves available at breakfast each morning to assist with anything we needed - it really added to the experience. Cannot recommend highly enough!