I am not one to write reviews or give out stars, but this was an experience that deserves 5 stars across the board. When my cell phone data wouldn't work and I got lost, Joanne came and picked me up from the nearby metro station and walked me to the apartment. She spent an incredible amount of time with me, talking through the basics and then answering my endless questions as this was my first time in Portugal. She checked in with me periodically to see how I was doing and was quick to get back to me when I had questions. She was welcoming and professional all throughout.
And then there is the apartment. Not only are you in the heart of the incredible Alfama neighborhood, but you also are somehow insulated from the noise of the city. There wasn't a day where I forgot to look outside the windows to appreciate the multiple wonderful views. Place was spotless, kitchen had everything I needed, A/C came in handy when I needed it. Wouldn't change a thing about this place.
Experiences like this is why I will never stay at a hotel again. Thank you!
Ali