Partricia’s flat is in an excellent location, very central, close to the Metro and walking distance to lots of good restaurants and cafes. It’s also quiet and clean and pretty well appointed.
Our experience was unfortunately coloured by two issues that arose.
The first was that we couldn’t get in at the agreed check in time because the key wasn’t where we were told it would be and the flat hadn’t yet been cleaned, which resulted in a couple of hours delay before we could unpack and settle in. Patricia apologized for this on the phone, but never really gave us any explanation.
The second was that we never had hot water for the duration of a 4 night stay. The water was warm, not cold, and when her guests in an adjoining flat complained, she was unable to get it looked at, much less fixed, before we left, even with more than 48 hours notice. This was during the work week, not a weekend.
We understand that problems like this come up from time to time and can’t always be anticipated or avoided. What we look for is how the host addresses the issue, and in our case it was not managed very well.