Teresa met us at the train station & gave us a quick tour of the city to help us get our bearings. The apartment looks exactly like the picture. It is just downhill from the tourism information building, which is convenient but also ensures that you WILL get a good workout every time you leave the house. The apartment is safe & private. We had no problems during our trip to Sintra. We highly recommend Quinta da Regaleira & Monserrate (both on bus route 435). Cabo da Roca is cool, but there is nothing out there but a photo op & costs 8.20 apiece to get out there & back, plus 0.50 to use the toilet. Should've gone to Praia das Maçàs that last day. :-)