Ana is very gentle and she gave us a lot of useful information for our stay in Lisbon. We just had a misunderstanding during the check-in that cost us more or less half a day.
The position is good, there are several a ways to reach the city centre and the neighbourhood is plenty of mini markets. Oh the other hand the house is a basement apartment and, in winter, it is really very cold and damp (there are only two small stoves to warm it and they are just sufficient for the two bedrooms).