Extremely unprofessional
We only wanted to stay one day in Cascais and set up check-in time at 3.30pm, without any communication or explanation given to us we waited 2 hours to check-in, it messed up with our plans to watch the sunset and we didn’t receive an apology from her.
Kitchen is not available for guests so we had to get drinking water from the bathroom next to our room and it tasted like bleach, very bad sound insulation also, you can hear anything from the bathroom.
Worst part is there’s no constant warm water, waited 5 mins for water to get warm but it lasted only 5 seconds then turned cold again, still no communication or explanation. couldn’t take a shower in the morning after what happened and we only got one towel offered for the both of us.
Worst bnb experience I’ve had, not recommend.