Rob and Chiara were wonderful hosts, and this place was the perfect home base for exploring Lisbon. The location was great - extremely close to a Metro stop, accessible because it's on the first floor, and central to anything you'd want to explore. It was really nice that we were able to cook and do laundry if we needed to. Check in could not be easier. Rob and Chiara were made sure we got in okay, were available for any questions or issues, and provided a pdf guide to Lisbon that was amazing! So many wonderful recommendations we would not have found on our own. They provided a complimentary bottle of wine and water which was a nice surprise. Highly recommended, and I would definitely stay there again.