Vasco was incredibly understanding and accommodating considering our situation. We decided to leave early because of issues with the apartment I will not get into details about (but the review below mine from May 2019 pretty much sums it up). I would not recommend this Airbnb until some serious changes are made. Thankfully, Vasco refunded us for the 3 nights we didn’t stay there - but we would have rather preferred to not have to find a new place to stay so last minute and spent a night very uncomfortably here.