Sofia's place was really well located. We walked all over Lisbon from here and the area felt safe. The apartment itself was just as we expected: compact with some really lovely touches and lots of local information about what to do in Lisbon. We did have some issues contacting Sofia in the days before our trip but I got in touch with Airbnb and communication resumed again as normal. We had issues with our flight (first delayed, then it was cancelled) which meant that our check-in time kept changing. Sofia was very accommodating with this which we really appreciated. We never got to meet Sofia but we did meet her mother who was very pleasant, although she spoke no English. Overall we had a pleasant stay at Sofia's.