Though we didn't get to meet Pedro and Claudia personally, we were very happy with their beautiful apartment and their thoughtful service. Whether you want to stay in for the evening or collapse after a day of exploring Lisbon, you'll enjoy your time at the apartment - everything is tastefully and comfortably prepared. We have two children under two, and Pedro and Claudia provided two very safe and spacious cribs for them, which was a huge save for us since we were flying Ryan Air and didn't want to be hit with fees for checking luggage, not to mention carrying bedding all across town. The apartment is on a steep hill in a very hilly city, so keep that in mind. Also, the neighborhood is safe, but it is older; some may see that as adding character, while others may prefer something newer. I leave that to you. The location of the neighborhood is great, just a five minute walk from Rossio square and plenty of metro lines. Overall, we heartily recommend Pedro and Claudia!