Maria and Rita were very good communicators before and during our stay and made the check in process very easy for us (always nice after a long trip!). The apartment was exactly as pictured. The view is really great. We appreciated little things they have done to try to make the apartment comfortable, like leaving extra heaters and blankets, so that we could adjust things to our liking. We only had a few days in Lisbon so we didn’t spend a ton of time in the apartment, but it served us well and was well located for our needs. I would suggest bringing a white noise machine or having an app on your phone for sensitive sleepers. We always sleep with one so it was no problem for us, but I can imagine that the occasional late night noise outside would be a bother to others without it.