Overall, a lovely stay. I would recommend this place to single travellers or couples. Not suitable for children or families.
I didn't meet Vera, but I met her lovely son, who is helpful and extremely friendly.
The room was wonderful, the bed very comfortable, the sheets were particularly soft and wonderful. The aesthetic of the room was also extremely pleasing. Of course, I would have preferred a bathroom to myself, but it IS a guest house and there are two bathrooms there to share. I did not use the larger bathroom, so cannot comment on it. The smaller one is fine, but the floor of the shower seemed very dirty to me, with hair caught in the drain and under the plastic flooring cover. As the rest of the house seemed very clean, I think this was an oversight. Also, it was mentioned to me that there had been a plumbing problem the day I arrived, so perhaps that's the reason why. In any case, I suggested they have a look at it, and I'm sure they will.
Communication prior to my stay was poor, but once I arrived I found him very helpful and absolutely friendly.
The location of the guesthouse is also very well situated and I'd like to say that I had no problems with noise at night. Once I closed the windows, I couldn't hear anything, unlike in other locations I have stayed in Lisbon. This was a serious plus for me, because I was exhausted after stays in other flats where there was a lot of external noise.
I really appreciate the hospitality and if I were travelling alone again, I wouldn't hesitate to stay here again. Thanks!