The apartment was absolutely fantastic. It's freshly renovated so everything is new and clean. The location is great because you're right in downtown. There's a subway and bus stop right in front of the building, the train station is a 3 minute walk away, there's underground parking right in front (20 euros for 24 hours) and there are so many restaurants around.
The communication was very easy; we usually got a response within 15 minutes. Also, José greeted us with a nice little bottle of wine which was a cool gesture.
We highly recommend this place and we would definitely come back again :)