My husband and I and our two children stayed in Jose's apartment in Lisbon's Baixa district April 9-April 13, 2014. We arrived from an early flight from Barcelona and had set up a meeting with Jose at 9:30 a.m. and upon our arrival, no one was there to meet us at 267 Rua Fanqueiros. We attempted to call Jose's listed number on my airbnb receipt to no avail, and the nearby shopkeepers also attempted to help us, but it wasn't until forty-five minutes later of standing on the sidewalks of Lisbon with our suitcases that someone showed up to let us into the apartment. The agent was very apologetic and very kind and the apartment was quite lovely, so our unhappy experience was immediately transformed into a positive one. The apartment was the cleanest of the four we stayed in on this trip. It was bright, airy, well-equipped and provided everything one needs for a comfortable stay. The shower is clean, water drained well, the shower had good water pressure, and the apartment was exceptionally clean.The location of the apartment is quite convenient, close to shops, close to the train station, and close to the main sights in Lisbon. Don't be alarmed if you show up to the address and the front door reads "Hostel" as the apartment is on the first floor below the hostel, but it's not part of the hostel itself. We really loved Lisbon and we also took a side trip to Sintra. The Portuguese people are very warm and welcoming and we really enjoyed Portugal. The only negatives to the apartment is that at night, in the main bedroom, if someone above you uses the toilet or shower, there is a noise that comes down upon you as though you are lying below a waterfall. It's quite unusual, but I think it's probably because the building itself is so old even though this apartment was rennovated completely. Also, noise from the stairwell arising from the late comings and goings of the hostel patrons can resonate at night. Our check-out process was seamless as the agent showed up 20 minutes early for our very early check-out time of 6:30 a.m. and had kindly arranged for a taxi for us as she promised. This apartment was our kids' favorite apartment of the four we stayed.