Jing & colleague Angela were professional, kind & nice. The keys from the cleaner wasn't ready when we arrived as we got there earlier. They treated us for drinks while waiting & gave us a lot of information on how to go around the city. Very clean & pretty place on the oldest district of Lisbon. I'm glad we chose this place, was easy to wander. No elevator, it is in the top floor - 4th, so we had some arm exercise for our big luggage. There's an electric fan but it became cool & breezy during the nights anyway. We recommend this place (",)