Gonçalo was such a friendly and charming person, and was waiting at the airport to pick us up. (I highly recommend requesting them to pick you up at the airport ). Our flight arrived early in the morning, and our apartment check-in was not until 2 PM. Fernanda and Gonçalo kept in touch with me to see if there was any possibility of early check-in, but the previous guests would leave only at noon so this was not possible. Gonçalo offered to keep our bags and drove us around the city to give us a 'driving tour' and offered to drop us wherever we wanted. He later came to pick us up and took us to the apartment, even helping us with the bags! The family really appreciated his helpful nature especially as they were tired after a long transatlantic flight.
The apartment is on the 4th floor which means you have a climb up a narrow set of staircases, so if you have heavy luggage, it an be a challenge. However, the view from the 4th floor was spectacular! The view itself is worth the price of admission, as you have a panoramic view of much of Lisbon. The facility was clean, and had the basic necessities such as coffee, olive oil, salt, pepper etc. The beds were comfortable, and there is excellent cross-ventilation. All in all, we loved staying in the apartment and would go back in a heartbeat!