Laura met us at the apartment as I had sent her a text to say we were on the airport bus. She was extremely welcoming, recommending sights, supermarket, restaurants, how to travel around and a tour of the flat before leaving us to explore Lisbon. The flat was exactly like the pictures on the web site, situated on the first floor. It had heating and was very quiet despite being very close to a very bustling street. We were warm and cosy and had a very comfortable time there.