Tiago was very accommodating, responsive and hospitable! He allowed us to check-in early when we had red-eye international flights, carried our oversized luggage up the stairs and tried to help recover belongings that were stolen on the Metro. There was also delicious port and pasteis de natas waiting when we arrived. We really appreciated his generosity and willing assistance. The apartment was perfect for our needs. It's very centrally located. Everywhere we needed to go was very walkable. It was quiet at night and the air conditioning was wonderful in the August heat. If we are ever return to Lisbon, we will happily stay with Tiago again!