The apartment is nice and very centrally located in Alfama. Although it is not airconditioned (and you can't expect these old buildings to have airconditioners, because you simply can't put them on the facade) it was not hot at all inside. The street is busy during the day with tourists and local people, you can feel the spirit of the Old Lisbon there with people talking to each other from balconies or from one corner of the street to another :-). It is on a walkable distance from the city center and many notable places around. There are also many restaurants and shops nearby and you can find everything you need.

The only issue one may find are the very steep stairs, so if you have heavy luggage and are a woman with nobody to help you with that, this could be an issue.

We didn't met Riu in person, the keys were given to us by Anabela, who is managing the apartment while Riu is in London. Although we didn't met in person with him, he was very responsive and triyng to help.

I wouldn't say the same for Anabela, we had an issue with her, that I'm writing here so next guests can tell if this was resolved. When we came into the apartment, we noticed that there were no thrash bins inside, so you should leave your thrash on the floor in plastic bags. This seemed strange to us, as the apartment is very well equipped and you have practically everything else you will need inside. So I asked Anabela what can be done, however her response was shocking - "There are no trash bins. Period.". She was not polite anymore, and after I insisted that it is not very hygienic to proceed like that, she said to address the issue to Riu as she is not the owner and should have his approval.

We spoke with him, I said that we can live with that for couple of days but need to address this to him. He was very polite and said that he will request Anabela to provide with what is needed. Actually the issue was caused by her, not by him and I agree that is difficult to manage your property from abroad, especially when you rely on other people (which probably work for an agency and unfortunately not always as you do ). This issue was not resolved till the end of our stay and I think Anabela was the problem in this case.
I'm writing it here, just to see if it was resolved afterwards.

Nevertheless I think that Riu may change the person, who is managing the apartment and everything will be fine. The apartment itself is highly recommendable by us to everybody and we definitely would like to stay in it again. Riu is a very nice person as well, from what I've understood by our communication.