Sonya is such a kind and caring host! She was a good communicator throughout, was flexible - especially with check in, as we had a 2.75hr wait at customs AND she helped us bring up our luggage, gave us info about the apartment and walked with us to find a good spot for lunch, and check out, as my 65 yo mom and pregnant sister were leaving later than me. She helped them bring their luggage down the 3 stories (pack light! Alfalma is full of steep hills and most accommodation is up a couple flights of stairs!) The apartment is just as pictured - clean, comfortable, spacious living area and nicely decorated! We did not cook, but ate takeaways at the table a few nights. we were able to shower with hot water and were grateful for the washing machine, drying rack and space heaters! This apartment was great value for money, for us. The area is typical of Alfalma, with plenty of restaurants and cafes in walking distance, easy to get public transport, though we walked a lot, and quieter than Bairro Alto, for sure. Copenhagen Cafe has a cute garden area, 3 min away. On a totally separate note: I recommend an ebike tour on your first day and do not do the "Grey line" red bus tour! maybe the other "city sightseeing" red bus tour is better!