We checked in to the apartment around 3:30pm, when the check in is advertised any time after 2pm. Upon arrival, the cleaning person was just beginning her cleaning, and we had to wait for them for a half hour, until 4pm.
We specifically chose this apartment due to our need to do laundry, which is advertised for this unit. Upon arrival, we were told by the owner “there’s a laundromat 100 meters away” then told in a different enquiry that the washer and dryer were broken. This may be, but we were not informed of this when we asked, and there were clothes in the dryer that were freshly dried. It seems unlikely it was broken. We did go to the laundromat up the street and paid 20 Euro to clean our clothes.
We also noticed an infestation of ants in the kitchen, bathroom, and hallway areas. They were on the counter and toilet areas, and have made it into my wife’s makeup bag.
Third, the unit mentioned amenities of shampoo and soap. There was none. Also there is 1/3 roll of toilet paper for 3 nights that we have used up. We had to buy more. Certainly a 3 night stay should warrant more than 1/3 of a roll of toilet paper? Other amenities mention a HUGE king bed, when in reality it is a queen bed.
Additionally, the floors are filthy (see picture). I surmise the cleaning person sped up her routine and neglected this area but nevertheless, it’s dirty.
Also, the front door to the patio is completely off the hinges and will not lock, which is a potential safety issue if someone were to try to break in.