It really looks just like the pictures, inside and through the windows. Super clean, cute, and just right for two, maybe three people. Could easily stay there a week.
Easy walking distance to wonderful restaurants throughout Alfama as well as Castelo do Sao Jorge (be sure to go at sunset, the views are stunning). Definitely not the over-managed, over-commercial touristy environment you'll find by the big hotels.
Short walk to train/metro station and a 15 min, 20€ Uber to/from the the airport.
Pedro was had great communication and was incredibly flexible when we had an issue with our arriving flight. Super easy to work with.
Things to know:
(1) No AC, which isn't an issue with the windows open, but then the windows are open to a very dense area. If you're a light sleeper, bring earplugs.
(2) The stairs are serious business. Again, totally not an issue if you're able bodied, but if you have issues with mobility, bad balance, wear really high heels, drink too much, weigh too much, or any combination of the above, consider yourself warned.