Unfortunately we were rented a property that had known faults, mainly the fact the power trips out every few minutes. My friend was left with no lights, no power to cook and no power to charge her phone after her flight. After pushing for a solution the solution was to turn off our hot water supply, so we then had freezing cold shower water and the electricity was still tripping out. We contacted the 3 different contacts we had to resolve this but did not hear back for quite a while. Eventually we were offered a new apartment that had just become available - however, this apartment had pretty bad damp issue with marks over the walls and the bed, cushions, sofa and pillows damp to the touch. The owner has rectified this by refunding an appropriate amount of our stay cost. I can tell they had good intentions and tried to help but it still negatively impacted our first holiday since covid.