From the moment I first made an enquiry, Nuno and Susana were very fast and friendly with their responses. We made our reservation and let them know our arrival time, which was quite late but they were very accommodating. It was actually Nuno's mother who moved us in to the flat, but this was explained in advance as the hosts were on their own vacation. However they kept in touch via email throughout our stay and were very flexible with our check out time, allowing us to leave our bags until quite late in the day. We met them in person on the final day and they are a lovely family, very warm and friendly and myself and my travel partner could not recommend them enough as hosts or guests.

The flat itself was lovely, we almost thought it was too good to be true as the price was very competitive for the central location, but the flat was very new and very well finished. The living room had a TV and sofa, the kitchen was equipped with most things you may need (including a coffee machine :D ) and the bathroom was a lovely finish with good water pressure which is important in an apartment building. It definitely had the same air as an expensive hotel so we were very very pleased with the apartment. The building it was situated in was modern and felt very secure and safe.. the apartment door is like a bank vault.

The location is quite perfect, very near 3 different Metro stations, which we barely used as the apartment is situated right between many of the different areas to visit in central Lisbon. It is minutes from the main square and a very short walk to the main streets and train station where you can take very cheap trips to the incredible surrounding areas.

Nuno and Susana provided lots of recommendations before we arrived, and provided us with more when they knew some of our planned trips - this was probably one of the best parts as they gave us tips that weren't in the guidebook so pay attention to them!
They also left some lovely wine and cold beer in the fridge for us on arrival which is just what we needed arriving late, with the big windows open to let in the breeze.

We would gladly go back to Lisbon as it was a beautiful city with a great atmosphere and we would definitely go back to this same apartment.