Easy booking. Joana met me at the entrance of the apartment even though I was a little early. After a brief walk through the apartment and its amenities, she was kind enough to show me to the nearest convenience store/supermarket where I could get some groceries to get through the next few days. Given that it involved an uphill climb, she could have said no, and just given directions. Instead, she guided me literally to the doorstep of the store before making it back to the apartment for her next appointment. Super! Fantastic place, in a super quiet neighbourhood.