The place is exactly as described in the ad and as it appears in the photos. My room was spotless and the common areas were very clean. Communication before arrival was great, and they were very flexible. Just one note, I think it is a bit overpriced. Location is actually excellent, but I have stayed many times in Lisbon in places with similar features but a lot cheaper. On the positive side, considering that I booked last minute, I was very thankful to get their fast response.