Unfortunatly we didn't meet the owners personally, however, the communication and check-in went well without any problems. Their maid was already waiting for us and when leaving we just left the key in the flat.
The flat is perfect for 2 people. It's modern and lovely decorated. We really liked the style of the interior.
It is located in the old part of Lisbon, in Alfama. 15 mins away from the metro station Santa Apolonia. It was great to live in this old and traditional part of the city. However, it's quite a steep walk to the flat so you have to be prepared to walk a lot. ;)
The next bigger supermarket was also at the metro station so you have to bring time and be good in walking.
The only thing that was annoying for us was the shower as it didn't get warm at the last 2 days of our stay. The owners were very sorry for that and we really hope that they will fix this problem for further guests as everything else was really great!