Finding the place was very easy and checking in via code pad was easy and good to use, much better than a key.
The room itself is obviously smaller than pictures; the bathroom is quite tiny. There is a smell sometimes when you enter the room, probably due to sewage, we tended to put the fan on in the bathroom to try get rid of it. The bed was OK quite springy but was able to sleep, pillows were comfy and the quilt was very big and heavy so we sometimes did not sleep with the quilt.
In the hot weather there is no air con only a small fan which isn’t the best, so we were very hot especially at night, as the windows can open but it is noisy in the morning around 6AM.
More toilet rolls and towels would be useful depending on how long you stay, we found another towel would have been better because we stayed 4 nights and the towels got dirty, the shower began to flood so I had short showers.
Overall I would recommend the stay as location is perfect in Alfama and close to bars and restaurants, and communication with the owners was very efficient, I am sure they will take comments on board.