The guy working the counter was very helpful and cared about the guests comfort. He was always available and made check-in simple. The rooms were comfortable and well-appointed, bed made on arrival and lockers with keys provided. Washer/dryer provided for a reasonable fee. The only faults were the building's, nothing the staff can do anything about. The room's not very soundproof, and the busy street outside can be loud. For the number of guests, only 1 bathroom with a shower can mean a line. Note that it is just a bed, not a bed and breakfast, and no breakfast is included as in the listing. But, it was a pleasant stay thanks to the service and rooms.