The apartment is very well equipped and clean. I stayed for a month and had zero issues. Everything worked great and the bed is super comfy and the A/C blows cold. I didn't meet Bernardo or Ana but the communication was fast and helpful. I had to change the check in day a week before and this was done without any problem. On the downside, I will say it is a bit out of the way and not the most atmospheric neighbourhood. Also can be quite noisy at times especially with planes flying in on the weekend. Still the three sunny balconies are an absolute joy and I would recommend if you don't mind being a bit out of town.