The communication with Luis was quick and easy. It was Teresa, however, who welcomed us to the apartment. She showed great hospitality and attended to our needs as quickly as she could. Our flight was delayed but the check in went so smoothly and felt a warm welcome. The apartment is perfectly located, walkable to areas of interest, restaurants, grocery, market and public transport. It’s just by the Bica furniculaire so you’ll get all the chance you have to take pictures with the old tram;) We highly recommend this apartment. Just note that as a typical apartment in lisbon, there will be a lot of stairs and it being in the top floor, the ceiling in some areas are a bit low. All of these didn’t bother us even if we stayed for a week. :)