Five stars to Fernanda & Gonçalo, even if we didn’t stay in their lovely apartment. Just a couple of days before our trip to Lisbon we got their message about plumbing rupture and us therefore not being able to live there.
The way they handled that difficult situation is way, way more than you can expect. Not only did they present several other options (with no extra cost), they also kept in contact with us before, after and during our whole stay in Lisbon. Just to be sure that everything was ok and eager to help if it wasn’t.
They were absolutely fantastic and I totally understand why they are superhosts.