Sandra was very accommodating with my check in time. Sofia was very nice to help me with my suitcases during the check in since Uber dropped me off 2 blocks away. The place is in a great location away from the tourist area and close to markets/restaurants/bus/tram 28. The bed/pillow is very comfortable. Good closet space and kitchen supplies. It’s bright, but no view. It was unfortunate that there was a construction in front of the place and I had deal with noise and mosquitoes/flies. Sofia was nice enough to buy me something for it which helped but I still got over 20 mosquito bites specially when it rained. The shower head holder broke and Sandra offered to fix it, but I didn’t want to deal with the plumber. The place is on the ground level with people sitting outside the door sometimes, but it seemed safe.