We had a lovely stay in Sandra's apartment. She was a very responsive host, and when we checked in we only waited a few minutes for her assistant Maria to arrive and show us around. We found the apartment very clean except the kitchen utensils needed washed before use (probably left from the last guests). We much appreciated the coffee, sugar, salt, and balsamic vinegar she had so we didn't have to purchase those items! My only real complaint is that we stayed in February and there was no central heat. She provided a small electric heater which did help for the main space (eventually, after we kept all the doors closed and had it on for quite some time), but that meant the bathroom was always cold. Another heater for that space would go a long way for the winter. The hot water tank is large for Europe and we were able to both take hot showers which was wonderful. I would also note that Lisbon is very hilly and this apartment is at the top of many flights of stairs.