Mafalda is a charming and welcoming host who responded immediately to communications. She was very concerned that there was construction noise on our arrival, and offered to help in any way she could. It was not necessary. Some noise is inevitable in the heart of a big city, and we accept this as a fact of life. It didn't detract from our stay. Mafalda also checked that we had managed to book a taxi for our departure. She is a thoughtful and warm person.