When I first arrived, the air bnb had not yet been cleaned, and I feared that would sour my entire experience. Paulo was very communicative, and had the apartment cleaned immediately (the cleaners had gotten in a car accident, hence the delay, what can you do) and then scheduled a second clean for me since I was staying for 10 days.
The apartment is super cute and is literally right in the middle of the castle area. It is up a hill, so be warned if you have lots of luggage, and the stairwell is quite tiny. That being said, the apartment is quaint and gets a wonderful breeze and has a beautiful view.
While the outside does get quiet at night as you are in a residential area, the walls and floors are quite thin so you can easily hear arguments and people moving up and down the stairs. Not a problem for me, but just something to be mindful of.
I would stay here again, though as a one off with not so much luggage rather than on a long haul trip with large suitcases I had to lug with me.