Joana's an excelleny hostess - responsive, charming, thoughtful and extremely helpful. The apartment was spotless with good linens, towels and extra blankets. And very well equipped : ironing-board, excellent kitchen with kettle, toaster, orange juice squeezer etc. She had thoughtfully provided condiments, lavatory paper, soaps, hairdryer and other little comforts. The living-room is comfy and stylish with a great smart TV, there's plenty of cupboard space and the bed mattresses are good. I would note for summer visitors that there is no a/c tho fans are provided. Also tho the apartment is on a little quiet street, it is off a larger one so there is sometimes a little street and tram noise - if you sleep with your window open. But this is a minor niggle and I suspect this is very often the case in the historic centre. We were delighted with it, the location is perfect and Joana couldn't have been nicer and more helpful. All in all, highly recommended