That was the first case when I experienced such rude communication with the Host on Airbnb. Explained below.
Once I checked-in the apartment, I've noticed the mold in the bathroom that made me upset because it wasn't expected according to well-enhanced photos. I've submitted a refund request explaining the reason - the absent small table with lamp, another dinner table with chairs (surely, older ones), extra one-person bed, black marks on the yellow wall, and the main thing is the mold in the bathroom which makes it impossible to take a bath. It's disgusting.
My wife and I wanted to spend the Valentine's Day in Lisbon, that's why we expected bright and clean apartment as it was on photos, but in reality got much worse conditions. I was polite, explaining this situation to the Host, but she didn't even try to understand our feelings and just declined our request to get refunded.
I wouldn't recommend staying at Ana's place, it doesn't worth that money you pay. That was terrible.