André is a lousy host and was with him my only negative experience with Airbnb. Never stay in your apartment again and would not recommend it to anyone. I sent email 1 day before saying the time would arrive in Lisbon and wondering how we would do with the key and got no answer. When I got there the apartment was empty and locked. Lucky that a guest from another apartment indicated me to go to a restaurant to talk to the owner, because maybe she could find Andre. Unable to contact you, but with the delay lost-city tour that was scheduled. The lady who was doing the cleaning left a bucket and a broom telling my wife that she kept cleaning! I sent e-mail to Andrew asking the password from the internet and also getting no response, ie without access to the network while we were staying there. I have not seen the face of Andrew, had no hint of it, no indication of what to do in Lisbon. He did not ask what time I was leaving, and when we were there, the cleaning lady came. The apartment is in the attic and run the risk of hitting your head all the time. Stay away from the subway station and the route from the station to the apartment conveys insecurity. It was a bad experience.