Communication was always great. Offering loads of local information if we needed it. I was a little further out of town then i would have liked. Often catching taxis back home when you make it to the city of lisbon as it is a 30min Plus walk uphill (15mins from castle). If you want something that is a little far out and quite, then this might be good for you. But it was a bit out of the way for me/us. Kitchen was really well stocked and a good hot shower/bath was great. Great to also have a cars space available, however more of somewhere to park and travel by foot public/transport as it can be tricky to be getting out of, not to mention driving in lisbon can be a little hard too.