Goncalo was very responsive to our needs. The unit is in an old building that was reconditioned recently. We told Goncalo that it needs wine glasses and spatula for flipping eggs; he probably has already taken care of it. The mosquitos: at night they came in through the open windows. No screens to keep them out. We shut the windows before sunset to guard against them. The apartment was manageable for sleeping but we would have preferred the temp cooler. A strong thumbs up for staying here.