Location is good to explore Lisbon. Communication was prompt and good while check in process is seemless. WiFi connection is good. Cristina, the host is friendly and accommodating. Heating is good. However, the room is small, sufficient to only accommodate 2 adults. The stairs, although only 1 flight up, is steep. Being an old building, the floor is uneven and creaky. Amenities like toilet rolls and shower gel are insufficient.