Positive
1. A location where you can visit many places on foot.
2. Just off one of the busiest streets in Lisbon, but not loud at night with all windows closed.
Negative
1. The manager manages many apartments at the same time, resulting in the wrong check-in information sent to me at first. After the check-in info updated, we were told 45min. before the promised check-in time (3:00 p.m. local time) that we cannot check-in on time due to the delay in housekeeping.
2. We arrived at the apartment at 3:30pm and the door cannot be opened with the link provided. Because the housekeeping team was there and only started 15 minutes earlier. So housekeeping asked me to call your manager Luis Carrelo directly. On the phone call we were told that there was a misunderstanding between the housekeeping team and your manager and we had to wait another 1 hour.
-> after compensation demanded we got a refund from hoster for clean fee in total of 65€.
3. There are several damaged/missing items in the apartment: no shampoo or shower gel; broken trash can; broken handle in a bathroom; half broken door handle in one bedroom; half-opened door in another bedroom; only 1 hair dryer for 4 people...
4. Hygiene issue: one of us had an obvious allergic skin reaction from the first night. Whether it was due to the hygiene of the litter, of course, could not be proven. But the bath towel has clear stains.
5. In the bathroom which near living room, there are no shelves or plates or whatever where you can put anything you need in a bathroom, which is...ok...but why???
6. Windows of the other bedroom should not be opened, because there is a smoke exhaust pipe or somethng from the restaurant downstairs, constant smell of smoke.