We liked the apartment a lot. It's very bright and clean with comfortable beds. The bathroom and kitchen are amazing, the terrace is great for having breakfast and my daughter kicked on the smart-tv in the living room :). Susana was on holiday, but I could call her on arrival and she arranged for a collegue to welcome us, Who was very nice, cheerful and helpful. I choose the appartment because it was close to the st appolonia metro station, because we had to go back to the airport on day 3 to fedge a rental car. However, the neighbourhood around the station itself is not that attractive. But alfama area is at walking distance. And the market at campo santa clara on saturday is nice and just above the appartment's street.
The appartment is really beautiful decorated, I could easily live in it!! :)