The room is in a good location and was as described/pictured. However, at first it was very tricky to get the key to work in the door to the extent that I thought it was the wrong key! When I called to ask for help I was offered another room in the same building and was given the door code to access this, however, there were already other people in the room! I called again to see if someone could come to help with the key and was told no one could come to help, so if the key didn't work they would just cancel the booking. After lots of trying the key in the lock I finally got in, but beware that no one will be there to help if something goes wrong! Also worth noting that the hot water can run out quickly and takes some time to reheat.