On the face of it, the property looks great.
But I had many issues during my stay which made my time in Lisbon stressful.
On arrival, the Internet did not work, which as someone who was visiting for 3 weeks and works remotely was very frustrating.
It took over 1 week to be resolved.
And because the door opening system runs on WiFi too (yes, you need your phone and not a key), this meant I spent one night waiting outside the property at midnight for almost an hour for someone to arrive with a physical key to let me in.
The property looked clean on arrival, but shortly after arrival, I kept finding long black hairs everywhere (in the bed, on the sofa, on the floor and in the shower).
My stay was classed as a long stay, but I wasn't provided with any cleaning materials or washing detergent - also no mention of getting clean bedding or towels either so had to ask.
On arrival, there was nowhere to dry washed clothes, despite there being a washing machine.
When using more than one kitchen appliance the whole property's electricity circuit tripped.
This continued throughout the whole stay and wasn't resolved before I left.
They reimbursed me a percentage of my booking as compensation, which I appreciate, but quite frankly I'd have preferred to just have a stress free stay.
I hope in future they decide to use a management company based within Lisbon itself so issues can be resolved in a timely manner, rather than using a company based in Porto.