We appreciated Francisco meeting us at the apartment the day we got there as it made for a very easy check-in process! He was responsive, very nice and the apartment is charming and perfect for two people.
The sheets and towels were fresh and the place was generally clean. The location is great too, and it's close to lots of fun stuff to do and see (check out Valdo Gatti pizza in Bairro Alto if you get sick of the seafood). Also, it's nice that he had a space heater as the place got a little cold at night (we were there at the end of December so it was expected).
Francisco has really thought of everything (including an emergency first aid kit!) and tries to make your stay as comfortable as possible. We didn't see him when we left, but I'd highly recommend the place for an awesome time in Lisbon.