No internet working - poor signal inside the room
- I arrived at 5:10 - the office cold not open the door and I had to wait for someone to come and open it.
- Extremely dirty - with mold all over
- Holes in the bathroom ceiling
- I phoned the host at least 50 times(ANA / ) in 24 hours with no response , messages , it took 12 hours to reply to me via AIRBNB!
- They advertised a nice picture in reality is something else
- Building is falling apart so does apartment !
- Noisy - you can hear all sounds and happing in the next door room
- They keep other guests with in the house with no action to these complaints because either they are too young to understand their rights - or got tired of complaining
- They wanted to charge 15 euros for cleaning - and claim they could” clean MOLD “.. never heard of this…I had an allergy crise - they could not care less !
- Now they say the apartment will go through renovation.. Does it really makes a difference ? Why not say before RENT it ?
- I had to search a customer service and get help to get my money back and find another place. 308-803-888 . They were excellent in handling the problem.
- There is no service in this HOST , they know it is happening but after they got the money they simply ignore and forget about the place they have sold to a customer. No honesty or transparency at all! I registered everything with video and pictures and sent to AIRBNB , but they do not allow me to publish here.