Staying here was a mixed experience. It is lovely, simple apartment with a view of the sea; when we requested a fan, Manuela kindly provided it.
The apartment is immediately above the train tracks (literally) on a dark cul-de-sac. While we were told there would be no trains after 11pm, they continued until past 2am and started up around 5am. The sound and shaking take some getting used to: it helps if you keep the windows all closed. Manuela recommended we keep the windows closed due to the “security issues.”
The security issue was only a concern one night when coming home late and there were 5 arguing drunk men outside the Expresso Bar immediately below the apartment.
Contrary to what the Description portrayed, the beach is 5 minutes away and across the tracks.
The sheets were generally very good. But one of them was clearly different: scratchy and uncomfortable. I asked if it could be replaced. Manuela objected saying it was 5 star quality. I pushed on this issue and he did eventually bring a replacement.
Given the Description did not mention the noise and shaking from the trains; portrayed a closer level of beach than I found, and the cost of €300 a night, I wrote to Manuela. For that fee, I had been able to stay in a fabulous apartment in the heart of the tourist area of Lisbon. Manuela’s responses was that the Description was accurate and the fee was appropriate.
Had the Description been more transparent, the fee more inline with the apartment situation, and the customer service experience been more amenable, I would feel differently. As it is, I feel mixed about this AirBnB experience.