Our hosts were excellent, always picked up the phone and helped us with our questions.
Had a bit of trouble opening the door, just had to pull door towards you, but was quickly given this tip upon calling our host. The stairs as other reviewers have noted, is the challenge, fortunately someone from the restaurant helped us up with our bags. Location, great, very clean, would recommend. Go the market for dinner, fabulous. So many restaurants in the area, from expensive to mid range. Loved Lisbon, try to go during the week, not as busy. If you are taking a tour, I recommend the street art tour, so much graffiti, very interesting. Loved Lisbon