Our apartment was in a great central location in Chiado, we walked pretty much everywhere. There are two close grocery stores, and then all the shopping, restaurants, and some bars. It took us about 10 minutes walking to get to Bairro Alto, the nightlife area. There is a tram stop right in front of the place and just a couple blocks away a ton of taxis—Uber is also a thing here.
Checkin is at a different location but they let us store our bags in the room for a few hours since we were early while their crew cleaned the place. Super convenient for us so we didn’t have to go back to the checkin office to grab our stuff and keys later. There are lockers there too for bags (for purchase). Checkout was super simple. My only gripe is them asking us to take out the garbage when we pay a cleaning fee. Especially since we don’t know where outside of the apartment to drop it.
The space was very clean and spacious for our group of three. The beds are two twins in each room and you can push together if you’d like or pull apart, as well as a sofa pull out. We were there for 6 days so we cooked a few meals. The kitchen has all the essential cooking utensils however no basic items for cooking like salt, pepper, olive oil, which would’ve been nice, but we just bought some. Also with only three of us we ran out of toilet paper only two days in, they provided two small rolls for each bathroom, no paper towels at all. We had to go buy both.
We loved that they had Netflix on the tv because we spent a night in regrouping and watching some movies.
The bathrooms are updated and good size but oddly enough only have lights in the showers, there are no lights overhead or over the mirror. The lack of lighting definitely stinks for three women getting ready. Also, the outlets in the bathroom are on the other side of the toilet so it’s a stretch to plug an iron in and rest it on the sink.
They give you “instructions” on how to use the appliances but the videos provided no actual useful information, some just showed a person turning a knob on and off but I know how to turn knobs already lol. Coming from a different country we had no idea what any of the icon pictures meant so we just never used the oven. The washer is also a dryer and those instructions suck as well. They don’t point out what spot to put the detergent in or what buttons are for washer and which for dryer, or what each button means. We guessed on that a few times and got it right finally. There is no microwave so keep that in mind for wanting to heat items. The instructions definitely need an overhaul. Also the light switches are all over the place. The ones for the bathroom are on the outside of it or down the hall by the front door.
So as you can see a few issues to overcome but I don’t think anything that would deter me from staying here, just inconveniences. It’s clean, stylish, great location, and fulfilled our needs. Plus checkin and checkout are easy. I absolutely would stay here again!