Ana was great, really helpful she helped us sort transfers from and back to the airport. Arrived at apartment where we meet Ana and her sister who were really welcoming and friendly they gave us lots of advice on where to go and how to get there answered all questions and showed us around the apartment. The apartment was very clean and tidy with everything you need for your stay. Location was good for tourist area and the castle - 15 min walk to Bairro Alto. Lisbon is a great city came back very inspired!!