The location of the apartment was lovely and very convenient. It was walking distance to the Castelo de Sao Jorge, Commercio Square, Baixa and Alfama and had a lively atmosphere.
The apartment was cosy and fine for the two of us and had all we needed. It could've done with somewhere to hang clothes and towels and the lock was a bit dodgy at times.
Our only issue was that communication with William and Antonio was not great. They were often unresponsive (or responded much later) to queries and they did not inform us that they could not meet us until after we had arrived at the apartment (we were let in by a cleaner).
All in all we had a lovely time and could not fault the apartment or the location, just a shame about the communication issues.