I'd like to preface this first by the fact that I've never written a negative review on AirBnB before. The space itself was nice and clean, and the location is amazing. Very close to many restaurants, shops and bars and was centrally located.
However we had issues with check-in and had to wait with our bags outside the property for over 30 minutes. This was no fault of the greeter, Joao, who was very nice. He informed us that he was scheduled to perform check-ins for two other properties at the same time, which caused timing conflicts. Still, this was slightly annoying as we were eager to drop off our luggage and resume our day.
Some more issues involved the bathroom, which was very nicely renovated but the shower door was not able to close properly, causing the bathroom floor to flood with water each time we showered. As a result, we had to soak up the water with extra towels. Another minor annoyance was that the hot water hardly lasted long enough for two people to shower. I understand that this can be common in Portugal, but the AirBnB that we stayed at the previous night had no issues with this. Finally, the property owner provided small plastic packets of shower gel and shampoo for use. It would have been nice if they could have provided actual bottles. The tiny packets made the experience feel a bit cheap and diminished the feeling of value of our stay.
Aside from the issue with check-in and the bathroom issues, the space was very nice and well located. I hope that they will take these comments into consideration so that future guests can have a better experience.