Our stay at this Airbnb was rather traumatic. On the second day of our visit, our entire luggage was stolen while we were out exploring the city. The door locks in place are a laughable - they can be easily removed with an Phillips screw. Either a break or enter, or someone had accessed the unit with a key. The owner was shocked to hear about the incident, but unfortunately it was not the first time a theft had occurred in this particular Airbnb (see other user review from September 2018). The owner was helpful when we requested to relocate and had been cooperative with the police and Airbnb in the investigation. He also refunded our booking fee immediately. A major security overhaul to the apartment is needed before I can confidently recommend this place to others.
If a theft had not occurred, I would say that this Airbnb is accurately portrayed in the pictures. It is on the ground floor, located in a well-known tourist area (Alfama) which has its own pros and cons. Further to the troubles we experienced above, I also had a difficult time connecting with the host/property manager (not the same person as the owner) prior to my stay. I later found out that the Airbnb was in between property managers right before my reservation. Try to keep all correspondences on the Airbnb app - the property managers kept using my personal email and whatsapp.