Claudia was most helpful and attentive from the moment of the booking, sending very useful directions and suggestions well in advance. She met us at the apartment early the morning of our arrival from the U.S. and thoughoughly covered everything in the apartment and the neighborhood. She quickly solved several small problems that arose and was always available to us. On departure, she even drove us to our rental car pickup. The apt is extremely well situated with great views and parks in a quiet neighborhood. The apt is very comfortable with well equipped kitchen.