We had a great time in Lisboa thanks to Catia and Isaura. Although Isaura doesn't speak English you can communicate with her just perfectly. She is a very nice i kind person. Moreover though all our stay in Lisboa we stayed in touch with Catia. The apartment is very well located in the Graca district, just 2 minutes from the 28 tram stop. The apartment is clean, maybe a little dark (it's on the ground floor), but thanks to that it's not so hot! :) You have an access to all necessary things such as kitchen stuff, washing machine etc. The WiFi is fast and stable. We highly recommend it.