Tomas is one of the most amazing hosts ever. She is very responsive before arriving. We were unsure of the exact time for arriving because we were heading there from Porto, and there were train strikes. But she was patient enough to communicate with me and open the door at the exact time. Also, I had a heavy suitcase with some bottles of wine, which was too heavy to bring to the fourth floor by myself. She came to help me bring it up together. Otherwise, we could not have reached out to the room on the fourth floor with narrow steps. On top of that, she had some staff (glasses and bose wireless speaker) that I forgot to put on the light stand between the bed and wall, sending me to live in the Netherlands. She gives additional value to the room. Highly recommended.