The host, Raquel, came quickly, welcomed us and even gave us a bottle of wine. The tickets for free drinks in her bar/restaurant were great too. The location is awesome..very accessible to so much Lisbon has to offer. The location is very noisy at night until about 2am but the windows are double-paned and cut out most all noise when closed. The apartment is very light and the 4 floors you climb are very steep...good to burn all the calories you will eat and drink! Not for the under-conditioned.