I travel a lot and use Airbnb all the time but never understood what a “super host” really meant until I experienced the hospitality of Intendente 1865. The listing doesn’t tell you that it’s a 4 level building with no elevator so when they informed me the day before checking in that we will be on the 4th floor with no elevator, I told them right away that I will have a problem with that because I am coming with my 83 year old mom who has a heart problem and knees problem. In few minutes they told me not to worry because they moved us to the second floor, plus on top of that, they offered to help to carry our heavy luggages at checking in and checking out. That move was amazingly impressive. Diogo and Susana, the 2 people I was dealing with are super helpful and friendly, Diogo even told me not to hesitate to text him anytime If we need anything or if we want to know which places to go. I never experienced this in most Airbnb I booked, they are very impressive hosts. Also, the community is amazing. The location is few steps away from the best bars and restaurants and very close to the main attractions.