The apartment is managed by a neighbor, Alex, which is very convenient! He met us promptly and answered all our questions. I cannot overstate how gorgeous this apartment is. It's AWESOME and exactly as pictured. After staying in musty apartments and hotels all over Portugal, this modern apartment was perfection. It was charming, clean and well laid out. The light was fantastic! The location is ideal for getting around. IT HAS AN ELEVATOR. Heaven! We fell in love with Lisboa and this apartment had a lot to do with it.