We booked Ana and Luis' appartment for our 5 day trip to Lisbon, as we wanted a small accomodation for all of us together. We've never been to Lisbon, but Ana and Luis provided us immediately with loads of information about how to get to the appartment from the airport, taxi coupons and everything we needed to know about the appartment. We could also find several maps and city guide books in different languages at the appartment. If we had a question about anything, Ana and Luis replied immediately via whatsapp. We were absolutely impressed with the accomodation. The only minor inconvenience are the stairs to the appartment, but you'll get used to it and its absolutely worth it. The bathroom, kitchen, living/dining room and bedrooms are very clean and equipped with everything one could need, even card and board games, toys for kids and several books, everything really well thought out. The location of the appartment is absolutely perfect. A supermarket is right next to it, train/bus stations and the city area with shops and restaurants are really close by and of course the view of the city and the rio tejo is absolutely stunning.
All in all, "Oh so Quiet" was the perfect accomodation for our trip to Lisbon, Ana and Luis are so warm, welcoming and attentive hosts, we gladly recommend it to everyone :)