Unfortunately I can't comment on the apartment as on the day we arrived there was a leak which meant we couldn't stay there. I can comment on Carla and Joao's kindness and helpfulness, rather than leave us to try and find a new place to stay they went out of their way to arrange something for us close by and as quickly as possible. They covered everything for us so we could still enjoy our weekend in Lisbon without worrying about new bookings or payment. They really went the extra mile to help us out and make sure our stay wasn't ruined. Thank you guys!