We actually got lost on our way to the Airbnb (because we put the address into Google Maps incorrectly) and kept Clara waiting for over an hour - yet she still waited for us, tried to reach out to me, was extremely patient and understanding, took the time to generously introduce her home to us and point out local tips. She even had a bottle of wine waiting for us. Her home was beautiful, spacious, and in a quiet, residential neighborhood that was also close to the metro and a great location for accessing downtown Lisbon. Whenever we had questions, she was quick to respond. We had a wonderful time at her place and in Lisbon!