Overall we had an enjoyable time in Portugal. Accommodation felt smaller than expected, but within walking distance to the city and train station (Rossio), acting as a good base for a city break.
The host provided helpful suggestions of things to do and see, which was very useful, but the apartment does require maintenance in some areas. The shower did not drain well, and a couple of plug sockets were loose.
Unfortunately, due to circumstances outside of Sofia’s control, we were extremely disappointed to be left with no water supply for our last night and last morning. Sofia was easy to get hold of, and did send someone out to asses the issue, however, this was futile.
The lack of water made it impossible to use the toilet or shower before we checked out, and there were also no shops open in the immediate vicinity to buy water from. We believe that more effort could have been made to ensure that we were provided with accommodation for the night that was fit for purpose, or at the very least water to see us through until our departure the next morning.
We hope that this issue is resolved and does not cause anymore issues for future guests, but unfortunately we have been put off from returning to this apartment.