We were transiting from the Spain to the USA and lisboa was the perfect location. We had huge bags, and the taxi are not driving until the door of the apartment. So a bit hard to bring our stuff to the apartment.
The location is scenic,beautiful. But the location is a touristy location (lively by tourist during the day and very quiet at night). If you are looking for a local lisboete place this is not the right place.
The apartment itself is very beautiful clean. The little table on the balcony with the view on the tejo river is incredible.
Susana was very nice / flexible / reactive to any messages. We didn't meet her. That's more a real business of apartments rental rather than proposing a personal home.
A bit disappointed on the service provided. I would have expected some recommendations of local place for a breakfast, a good restaurant, a grocery store or a wine bar (and there are plenty around).
Overall experience great, because of this amazing view and because you can only be positive when you spend time in lisbon!