Ellie is an awesome hostess and her tips and suggestions were extremely helpful. She went out of her way to make us feel comfortable. She came down and met us as soon as we arrived and walked us through everything. She had cheese, yogurt, buns, and wine awaiting us. She even came down and helped me with the washer on a Sunday morning. Her house is spotless and has everything one might need.
Only drawback was the Ubers do not come up alfama so you would have to walk uphill or downhill to get to the Uber or back to her place. There are no elevators as Alfama is an old neighborhood so if you have heavy luggage then getting them up and down the stairs can be a problem.
I had an early morning flight and was concerned about going down early hours by myself to get the taxi recommended by her, but she was watching out for me from her window in the early hours until my taxi left, and it was very safe.
Her support and recommendations were outstanding.