We stayed here for three nights. Communication was great and the hosts were helpful in arranging a pick-up from the airport for us. Ana's place is very clean and tastefully arranged with modern interior, we felt very comfortable there. We expected it to be a little bit more in the center of Alfama, seemed like it was closer to Mouraria but nonetheless it was easy to get anywhere by walking, especially the Castelo de São Jorge is very close. There are supermarkets and little kiosks closeby too. We enjoyed our stay and definitely recommend Ana's place.