We rated our stay (5 stars) based on the listing, value, and our expectations.We had a great experience overall. Yes, we knew it would be a hike up hills and four flights of stairs and it is in an old neighborhood with older buildings. But wow, what an experience to be in the heart of the Alfama neighborhood with so much to do within walking distance and great restaurants nearby. We might suggest a taxi or Uber on arrival to avoid the rigorous walk up the hill with luggage from metro, which is just down the hill and convenient otherwise. As a couple in our 60’s, we successfully made that trek with our luggage! Bed was comfortable, communications smooth, and Sophia met us on arrival. We are glad we stayed here!