Elsa and Rui were extremely communicative with us during our stay. From when we booked our reservation all the way until we checked out they were extremely accommodating by providing helpful tips for our food places to providing a transportation company for our trip to the airport and giving clear instructions on check in/out times. Highly recommend staying here if it’s your first time in Lisbon. It’s an optimal location if you’d like to be away from the noise of the city but still close enough to enjoy city life. The place was very clean and lived up to the provided pictures.