The host was very communicable but not very helpful. Our flight arrived early at 8am and Tomas told us we could leave our luggage at a storage at the station. There were only a few lockers at the station and they were all taken up, also they only took coins. My elderly parente and I had to trek around our heavy luggage on cobble stone streets under the hot sun until 3pm when the apartment was ready for checkin. Photos are misleading. The bathroom is miniscule, the bathroom sink is almost non existent(tiny). The second bedroom upstairs has ceilings very low. I am 6’ tall and needed to hunch over not to hit my head on the ceiling. I let my elderly parents stay on the bedroom downstairs as it was easier for them. There was no iron for our clothes, or pots and pans for cooking. The location is terrible for someone carrying heavy luggage. Plus many steep stair cases. The cobblestone streets destroy your luggage wheels(I have expensive luggage), and its not accessible by car. So you must walk about 400 feet carrying your luggage on cobble stone street, then go down a stair case, until reaching the airbnb. The entrance of the airbnb is very narrow and staircase to the unit is very steep. I would have stayed at a hotel and paid the extra bucks for comfort and convenience. This place is good for 1-2 short people traveling with light luggage. My mother was in Europe for the first time and she overall disliked Lisbon and the Airbnb contributed to her experience. Also the view is from the upstairs tiny bedroom with low ceilings. Not what we expected, and not what it portrayed online. I would not stay here again.