From the minute I contacted Elsa and Rui with some questions before booking, I had a feeling they would be great hosts. Speedy and friendly communication during the entire process.
They were out of town when I was visiting, so a dear friend of theirs picked me up at the airport, which was lovely and much appreciated.
The place was exactly as pictured, completely spotless and clean, and they had left a bottle of wine out as a welcome gift :) I couldn't figure out why I didn't have hot water (turns out the water heater had just been unplugged by a previous guest, I felt silly when I learned that was it), and Elsa answered me promptly and helped me figure it out!
The place is perfectly situated, and walkable to many great bars, restaurants, and popular spots to go while visiting Lisbon.
I fell in love with this city while there, and staying at Elsa and Rui's place played a part in that.
Highly recommend :)