We had a great 3 night stay. Jorge was very quick to respond to email and answered the phone when I called him on the day of check-in. Jorge's cousin met us to check-in promptly at 4:00 pm and helped us upstairs with our heavy luggage (2nd floor, no elevator). He was in a hurry as they were very busy with many other check-ins, but he showed us everything we needed to know. Like other reviewers have said, there was wine, cheese and bread waiting for us. The fridge was stocked with bottled water, 2 beers, milk, eggs and the makings for a sandwich (deli meat, cheese, mayo, mustard). I used the espresso machine every morning. The a/c is only in the living room, but we never got too hot as all the windows open for a great breeze through the apartment. It was quiet, even though it was not far from bustling neighborhoods with lots to do and restaurants to eat at. Wi-fi worked fine. We caught the tram 28 right around the corner and there were many other close bus and metro stops that we didn't use. Jorge also arranged airport transportation for us. His friend was right on time on the day of check-out. There was a long line to drop off at departures so he pulled into the parking garage. It was a time saver! Would stay here again! Thanks Jorge!