Kiki's place is absolutely beautiful - even more so than the pictures. The apartment is spacious, airy, clean, and comfortable. The kitchen is stocked with essential items for cooking, which was much appreciated for a family trip. Kiki also provided kids' toys and books, a high chair, and a baby gate to protect the laundry area, all of which made our stay with young kids much easier. (And the kids loved having a large living space to play in!) The location is great for living in a picturesque neighborhood with few tourists, but still within walking distance of several restaurants, bakeries, etc.
Kiki was always responsive and was extremely understanding when we hit a snag with our travel plans. Bety, who checked us in, was friendly and helpful.
I would highly recommend this apartment and would absolutely stay here again on future visits to Lisbon!