Communication with Quentin was good and he was very quick to respond. The apartment was clean but is indeed very small...it is about the size of an efficiency apartment. There is not much privacy to the apartment and you can hear others in the bathroom...so keep this in mind. The bed and sofa bed were pretty comfortable. There is no air-conditioning and it was pretty hot some days so the fan wasn't quite enough sometimes. The apartment is a bit tricky to find and is not easily accessible by car. Be aware that you must walk up steep hills around this area and will have to walk uphill a lot to get to the apartment; therefore, it might not be a suitable apartment for older people. The kitchen was very clean and it was nice having a toaster over to use. The noise level in the apartment was very loud..some nights people are talking and yelling outside of the apartment all night and the windows do not block out sound well. Additionally, the apartment is on the bottom floor of another rental and it is very loud to hear people walking above and moving furniture around from upstairs. Also, the apartment is next to the main door access to the other apartments so you will often hear people loudly go up and down the stairs and loudly close the front door. Again....the noise is loud so it's something to keep in mind. Overall, it is as described and looks like the photos.