We really enjoyed our stay at the apartment, and Anna was very helpful upon our arrival, providing great directions to find the apartment. We got dropped off on the Main Street and had to walk uphill through the narrow streets to get there. She greeted us at the apartment to give us a tour and provided a local map where she pointed out the locations of the attractions and the public transportation system. The temperature in Lisbon was warmer than expected, so she even came by later in the afternoon to drop off a fan for us to cool the apartment down. She also made herself available to us if we had any questions during our week long stay. The apartment came equipped with all of the basics in the kitchen as well. One of our favorite parts was being able to hear the fado music from the surrounding restaurants at night when we opened the windows. It was a lovely experience.