Natacha is very friendly and nice. She communicates well and is super accommodating. She tries hard to make sure you enjoy you stay and frequently follows-up. Her place is in a popular area - Alfama. Please note due to road blocks no Uber/taxi can drop you at the apartment. You have to walk to them. Alfama area is a popular and busy area. Lots of Fado restaurants. It’s very uphill with lots and lots of stairs. It’s about a 20 minute walk from the main square. The apartment is near Lisbon’s cathedral, St. Jorge’s castle, and the pantheon. The apartment has about 20 stairs to climb before you get to the building door. Then you have another 15 or so stairs once you enter the apartment. I am only stating this if you have heavy or lots of luggage. Natacha is a wonderful host! :)