We loved this little studio in the heart of Alfama. We didn't meet Ema but we were in regular contact with her for advice and she even booked us a taxi. The studio is small but has everything you need, including a comfy bed and lovely modern bathroom. Everything was very clean. There is only one small window so I imagine it would get hot in the summer but in October the temperature was just right. The only negative was that it is right on the street (no cars, just people walking) so it could be quite noisy at times, but it didn't really bother us. We thought this place was such good value for money, in a great location in the old town and near a metro station for easy access to the rest of the city.