Our flight was delayed for 4 hours so we arrived after 10. Of course we paid the 30eurs fee according to the house rule but the woman (Maria) who greeted us at the apartment when we arrive was very rude. We couldn't find the place so it takes more time, and she threatened to leave and don't allow us into the house if we don't show up in 5 mins. We tried to take pictures and call Maria, asking for directions but all she did is yelling the address throught the phone. We have to ask for directions from strangers on the street and speak with her in Portugese on the phone so she would wait for us.