The apartment was great, even better than in the pictures. The view is amazing, if you don’t let that one nearby building bother you :) The small (”French”) balcony can barely fit a tiny table, but that doesn’t matter as you can open both doors to the living room.
Just to clarify, our room was MONTE 1, which is 1.5 floors up from the street level. Above there is MONTE 4, which is even more modern, but does not have a balcony. You can clearly hear noise from the street and the staircase, but neither are very busy.
Walking to the Graca main street takes about 5 minutes, and walk to the nearest metro station is about 10 minutes on a steep hill. Counting together the view and the distances, the location probably couldn’t be better.
We did have an issue when checking in - there was some other couple in our apartment. The customer service was excellent and we got a different apartment (MONTE 4) for the first night almost instantly. The next day we got into our designated apartment. The situation was handled really well, but no compensation was offered for the trouble.
All in all, we can HIGHLY recommend this apartment for your lovely Lisbon holiday!