We were able to enter the apartment earlier, which we were greatfull for as we were travelling with small kids. The location is a plus point, as it’s really close to Anjos and intendente stations, as well tramp 28E, and the area is full of markets and restaurants. The apartment at first sight seems clean and with modern finishings, kitchen is a plus but bathroom needs serious attentions. The shower head is falling , with hazard issue, the bathroom drain doesn’t work and it fills up while showering, and if you don’t watch out it easily floods .
We stayed over Christmas and my family while cooking a family meal - on 24th night , the energy dropped 3 times , and as we got worried and wanted to make sure nothing went wrong, we contacted Andre with no response.
The apartment stated to have iron but we didn’t find, only the ironing board. All points above, I msg Andre but the response was slow or none. Communication lacked during the period as we didn’t get support when needed.