Professional and helpful communication and check-in. The flat is a bit smaller than it seems in the pictures, but definitively large enough for 2 people. Some things to point out: Gallery bed area gets very hot due to windows, which means that it might not be usable in summer during the daytime. There is almost no storage space, it would be great if a proper closet/wardrobe could be added as existent ones are taken by cleaning supplies etc. We only got one set of towels each for the whole duration of the stay. Another couple of towels would make the experience more luxurious.