Location! Location! Location! Tram 28 is very accessible. The space is stylish and clean. Would definitely stay here again. Things to note: the shower in the main area leaks and floods the floor. One bath towel is issued per guest and we used all but 1 to mop up the water. If you are a light sleeper bring earplugs the bedroom street side conveys street level noise and the rear bedroom the footsteps and voices from the tenants above. The mattresses were super comfy and we rested great after walking the streets of Lisbon. The management company was accommodating and allowed us to drop off our baggage 30 minutes before check in and met us onsite with keys and check in instructions.