We stayed 5 days at this place: 2 adults and 1 child. and I was shocked by the attitude of the host.
I will mention all the advantages and disadvantages of this place.
ADVANTAGES: new building and new appartment even though you can see some wear. The location is amazing, it is not far from everything and a lit of subway stations around, so you can reachall the spots fast and easy. There are many restaurants within walking distance, shopping center, grocery stores! The host also allowed us late check-out since we had our plane at 4pm.
DISADVANTAGES:
1. check-in process, I think it could be smoother with self-checkin and simple instructions explaining what and where… the personal meeting wasn’t so welcoming…
2. When we arrived and started to check the appartment we noticed that necessary stuff is missing. You can’t normally cook at this place. No salad bowls, no wine glasses, not enough dishes… bad frying pan… we didn’t have towels or rag for wiping… no dishwashing liquid! they have washing machine but haven’t provide washing liquid even for the first wash.
No hairdryer, no kettle… no spices no coffee no tea…
3. We found trash and used toothpicks in the drawers by the bed
4. Then we noticed broken toilet seat and towel holder and asked to fix it. And it was obvious that you need to change it. It was also a sharp edge… but master came and started to fix smth. He didn’t speak English so he called his manager. And the guy said that he fixed something and it could stay like this. I was so shocked. Then we also asked to bring all the missing stuff. And they brought it after 3 days without prior notice. We were at home. And i was again disappointed. And they brought just part what we have asked.
5. neighbors constantly smoke in the apartment so everything smells outside.
The worst thing about all this is that they did not respond to all my complaints in writing. and after our departure they wrote that they hope that we liked it and asked to leave a review. I started to read the previous reviews of this place and noticed that many if guests complained about the missing stuff. But it seems that the host doesn’t care about it. Just earning money. I would not recommend this place.