Do not hesitate to book this apartment if it is available. The pictures do not do this apartment justice.
The location is accessible to all areas of Lisbon and beyond, being in such close proximity to the train station/bus stop/taxi stop/and metro. The transportation system is easy to navigate.
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Area: Alfama is fantastic. Again, so close to public transportation, and plenty of restaurants, souvenir shops, bars, shops, etc., are within walking distance. Beware, Alfama is not for the out of shape or mobility challenged visitor. The streets are steep, uneven, twisty, and narrow, with plenty of steps interspersed. You will do a lot of walking, seemingly all uphill. However, it is well worth it. We found that was exactly what was charming about that area.
Apartment: The pictures do not do the apartment justice. The apartment is on the third floor, and there is no lift; and would be difficult if one had mobility issues. It was beyond spotless, with all linens provided, as well as a washer/dryer, dishwasher, fridge, and stove/oven. We never turned on the tv, so I can not attest to that. There were beautiful touches throughout the apartment. It was obvious great care was taken with the apartment. For example, there are clotheslines outside the windows to dry your clothes. (Very common in Lisbon) CDs of traditional Fado music were there, along with some books, and all the kitchen utensils and pots, etc., that you would need. The water was hot, and with care, (not using hot water on full blast, our family of three had adequate hot water. Toiletries were not included although there was toilet paper rolls provided. One must bring their own soap, and other bathroom items, but that is expected.
Communication: Communication was excellent. We were met at the front of the building at the time agreed. Fatima checked on us via email throughout the stay, and was always available, although we had no issues so there was no need to contact her. Great recommendations for restaurants, sightseeing, etc., were provided. Fatima offered to call us a cab, etc., whatever we needed. Seriously, management could not have been more accommodating.
Sights: We used every way of transportation in the city. We used train (to Sinatra - easy and affordable); Tuk tuk in Sinatra - if you get Mario, consider yourself lucky-he was fantastic; trolley/tram (to Belem which was fantastic, be sure to eat some of the pasta de nata in Belem. We did two tours - the first was a tasting tour through Ohmy cod which was great. Our guide was Davidia and she was knowledgeable, friendly, and full of information. I highly recommend to do this tour on your first full day in Lisbon. It will orient you to the different areas. The other experience we did was the Fado experience at O Corrido which is very close (walking distance). Professional Fado singers, intimate experience, and fantastic food. We booked it through Airbnb experience and highly recommend. I believe it is offered on Tuesday and Thursday. You may be able to book directly with O Corrido too.
Lisbon filled our soul. We loved every second we spent in it. This apartment was perfect. This was my first Airbnb experience out of the US, and it was seamless. Do not hesitate! Obrigada!