We didn't meet JP in person, but he was giving us all necessary information on the flat and arrival. We came before check in time and found the key in the safe. Therefor we thought that we might be able to leave our luggage in the flat. But the cleaning lady was in the flat listening to music and no hearing our knocking. We tried to call JP from the hall outside of the flat, but couldn't make contact because of bad signal. He then send a message to make sure everything was ok, which we appreciated very much. In the end the cleaning lady opened the door and we were allowed to leave our bags in the flat, which was very helpful. The flats location was just perfect in the heart of Lisbon. Most of the sights are in walking distance. Of course this adventage comes with some noise from the streets which you should expect in central areas. But the flat is on the 4th floor, so it didn't bother us that much. In the flat was almost everything we needed. Unfortunately the piano wasn't working and air conditioning would be great. Still really worth the stay!