Starting with booking the apartment and throughout our stay, Matt and Tif were very easy to communicate with. The apartment was better than the pictures provided. Matt and Tif left us a nice little treat we were able to enjoy while sitting in the breakfast nook with a great view. The rest of the apartment was very clean and fully equipped with everything you would need while you were there, even big, soft and comfy bath towels! It really was a home away from home. Location was great, we walked to many places, or took an inexpensive taxi to where we needed to go. The blue binder was filled with all kinds of information, giving great ideas for morning, noon and evening. We went off their recommendation to eat at Cervejaria Ramiro (8min walk down the hill), def take their word and go early. It was a great first experience of Lisbon's Seafood. Not having to worry about our accommodations while we were out wondering around made our trip very relaxing. I now know and completely understand why these two fell in love with Lisbon. I plan to return to Lisbon and I highly recommend staying in any of their apartments!