Overall good value and as advertised- in a very busy, noisy part of Lisbon but central so easy to get to things. The windows are double paned so despite street noise it is quiet inside except for the blaring music for much of the day and into the evening from the kitchen of the restaurant on the ground floor. Small living area if you have a larger group, bedroom set up was good. Communication was excellent - we had to wait 45 minutes at the front door but our plane was late so that was our fault. And Ana was very efficient, thorough and nice checking us in - In person which is nice and gave us some great recommendations. Would have given 4.5 overall If that was an option - noise from kitchen and small living space the only downgrades.