We had a great stay at Carla's. Her assistant, Marieta, took care of the check in. She was flexible even after our flight had an unfortunate delay. Marieta gave us an extensive overview of the rooms, the touristic attractions and how we could travel around the city and get to the next stop on our trip. The rooms were clean, as advertised and had all the necessary commodities. Excellent Wi-Fi connection, dishwasher, air conditioning, and the TV with a variety of English channels was a nice touch. The location was great in the heart of Alfama. Plenty of great restaurants just around the corner and within minutes of the local train and bus stop from which you can get around the entire city with ease. Thank you Carla and Marietta, this was a great stay .