(1) We never thought we could have a 5 star check-in experience when the host wasn't there to check us in till we checked in at this apartment. Although we would have loved some suggestions about what to do in the city and how the transit system works etc., this is a small issue and we still would rate the apartment a full 5 star as it was an amazing experience.
(2) The apartment is owned by Alexandra and Pedro (and rented out by Vitor & Paulo, or the other way around but we were in touch with all of them.) We never met the hosts but we never felt the need to do so. Alexandra & Pedro were very communicative throughout our stay about any questions we had. Everything from the checkin to how the apartment works is automated using technology and all the appliances are brand new.
(3) The apartment is extremely central, right on Rua Augusta and steps from the Commerce square. Rua Augusta seemed to be a very safe street, even at night. You can see Rua Augusta from the windows and at night, it is a marvelous experience.
(4) The apartment has amazing lights and it provides a very romantic experience. Everything from internet and hot water works in the apartment as expected.
(5) We felt that the price we paid was very reasonable for what we got, especially when compared to our stay in some of the other European cities. We would definitely love to stay at this apartment again.