We got there after 16 hours flight but the appartment was not clean. We have tried to call the host but no respond thru the phone and said they only communicate via text message. They promissed to find someone to clean but after some time, they said the cleaning company doesn't answer their call!!. We had to look for another accomodation at the very last minute and carry our heavy baggages on the stone street under the rain to get another last minute accomodation with twice a price. We found this very unresponsible from the host. When I said I will reach out to Airbnb and complain about the issue, that's what they said: "so please contact Airbnb I only have contact with guest thru Airbnb". I found this very careless especially after 16 hours flight and so much rain in Lisbon.
On the positive note, they have refunded us but this issue caused us paying twice of what we have considered for our stay in Lisbon. So just be careful about this. Can't comment about the place as we had to leave