We booked several days before our trip. Sofia took a long time to answer our questions and rapidly asked us to switch on whats app to talk with her father. (Why not staying in the Airbnb chat ? Something to hide ?)
In San Francisco Airport our plane got cancelled. At this moment we could have cancelled our 2 day stay and get refunded half. But we decided to stay. And asked kindly to get refund. They told us that it wasn't possible for tax reason but we could ask airbnb. Our christmas Holiday in airport terminal was terrible and after 2 days with barely any sleep we didnt have time to bother with paper work.
We arrived at the appartment where her dad weclomed us nicely and showed us the place. We just wanted to take a shower and sleep. My girlfriend barely finished to shower and the water turned cold. I had to have a cold shower. We thought we had used the heater tank but our showers were very short.
After a day of sleep we wake up with ... cold water. I had to message her father to learn that the water boiler turned itself off and I had to restart it.
I asked airbnb for a refund of the one day we couldn't show up, they told me to ask sofia first, so I did. She could have chosen a nice way to say that she can't, instead she accused us of lying about the water heater and to have forgot to turn off the heater and the light. (We left 1h30 before check out, I dont think that was worth 60 euro of electricity...)
We probably did because we was in a in a hurry to get a new covid test and keep on our trip. But for our defense we had barely slept for 2 days because of the cancelled plane in San Francisco and the jet lag. Sorry for the 1h30 worth of light and A/C. We hope you will recover from this huge financial lost, I hope our 60 euro can cover it up and you will have enough to eat this month.
About the place :
The apartment look nice, nothing fancy, but its cold and humid, until you can figure out that the A/C is also a heater, very confusing. The two A/C are not very powerful to heat the place.
We could watch Netflix in our house, or listen to the Netflix from the neighbor's tv, very nice to have the choice.
If you want to cook the kitchen is just ok.
The shower is nice but very narrow, you need to play twister if you want to get in and out to close the door. The toilet is very close to the sink and if you are big like me its a but uncomfortable
We found a used razor and toothpast tube in the shower from presumably previous people. It was also a cabinet with all kind of bathroom product like shower gel and shampoo from previous people.