Joao was always at disposal for information. The description to find the appartment was very clear. We could easily find it. His mother came to meet us at the agreed time.
The appartment has really everything you need for the stay and is very cosy. Nicely furnished. Bus stop just right in front of the door. Supermarket just next door.
Of course you need to climb the stairs if you want to come to the roof top. But this was very clear from the beginning and no problem at all.