We stayed in the flat for 4 nights and we thoroughly enjoyed it.

We didn't meet Renato or his family but just before our trip Renato sent us a detailed email about the location of the flat, recommendations of what to do in Lisbon and must try things. We also received detailed (and foolproof) instructions on how to get the keys to the flat.

The location of the flat is great for restaurants, bars (all within 5 mins walk) and to some of the tourist attractions. Transport links were also very close with Baixa-Chiado station within 10min walk.

Overall we were very at home with Renato's hospitality, he even helped us booked a taxi to the airport which saved us a lot of hassle of trying to get our own (specially if you don't speak Portuguese!).

Cannot find fault and throroughly recommend.