Good day. We booked a vacation to Ericeira, Portugal from the 19th of june to 30th for 8 people. We decided to stay in the Luxury Villa, so we booked it for those dates. The villa complete corresponds to the description and the images on the website, but the area around the villa lacks infrastructure and greenery. We would like to bring the attention to the fact that we were not informed of the construction works taking place right beside the villa we booked. The morning began with the noise of construction works from 8 am, and the owners of the villa were not particularly eager to solve this issue in any way. The phone left by them for communication on the website did not answer. Representatives of the website airbnb.com promised to solve the issue in the form of a refund of 20% of the cost, as compensation for inconvenience during our vacation. But in fact they just stretched out the time and simply did not answer our mesages anymore. We do not recommend the villa because of the lack of information and communication issues, and also the website for the Indifference and irresponsibility shown.
Best regards,