This airbnb is the best one I've had the chance to live in in Portugal. I've rented 4 total so that says a lot! Amazing place, renovated, excessively clean, design, beautiful views both during day and night time! Kitchen was so well equiped!! This was the first airbnb where I wasn't trying to find a plan B to cook a meal because of a lack of equipment. Even though not used during my stay, there is a washer machine at the guests disposition! I would definitely have used it if there had been some soap available for me! This is not an item I wish to buy while on vacation because I will have to leave it behind!
Monica couldn't be present for my check-in because of an injury. She still made sure our arrival went smoothly! We had an issue with hot water and she first started by video call us to assist and try getting it fixed by distance! When we couldn't she sent someone as soon as possible! We went out and about an hour later she contacted me to announce the issue was resolved! In my opinion, this over powered the fact that we had in issue right when we got there. It allowed us to trust our host and enjoy our stay. She kindly allowed us to stay longer after the check out time since my flight was in the evening!
Overall: 11/10 for the whole experience, the place and the customer care. I will book with Monica for my next times travelling in Portugal. No doubt!
P.s. Monica! I am so sorry I forgot to empty the fridge and I thought about it on the plane 😩😩 To my defense, leaving my man behind is always overwhelming!!