I have not met Connie in person but she is very quick in responding to my messages. She checked to made sure everything is okay at the apartment.
We only stayed overnight at Connie's family station in Campolide and we liked the place a lot. It is modern, clean and spacious for 4 people (3 adults and an infant). The master suite has a really nice bathroom with a jet tub. It is 8 minutes walk to Lisbon Sete Rios bus station (main reason why we picked the place) and the zoo metro stop. By taxi, all the major sights like: Belem Tower, Baixa, Alfama and Castelo de Sao Jorge is less than 10 Euros. A great place to stay!