The hosts were kind enough to let my sister drop off her luggage early. They communicated pretty clearly. The apartment was in a lovely location. For me, the problem was that the apartment wasn't very nice. The second bedroom, which is a pass thru room, smelled like sewer, I believe from the kitchen. I had to keep the window open to abate the smells, but there was a lot of noise from outside so it was hard to sleep. Also, the shower head fell off the first time my sister used it. There is little effort to make the apartment look nice. For this amount of money, I wouldn't return.