Daniel is a nice polite gentleman, we met before we left the house and had a pleasant talk! The Housekeeper Helen is very friendly, and responsible for every detail that you are curious about before arrival. We had a wonderful time in Sintra, and this house is one of the many reasons why Sintra becomes our favourite place in Portgual. By the way, the interior is designed by Daniel's wife, you could see that she has a really good taste.