Maria was very responsive whenever we had a question. This was a great place to stay. It wasn't the closest to where we had things planned, but it was very easy to get around and very inexpensive to get to the things we had planned. The place itself was great and clean, and I have no complaints. However, if you are disabled in any way or have a hard time getting around I wouldn't recommend. The stairs are very steep and you have to step pretty high up into the shower, but we did not find this to be a problem.