I'm writing for my mum because I used my account to book her stays for her when she did her own solo trip to Portugal. It's her first time in Europe so everything is new to her and my mum was contented with her stay. She is 52 and doesn't really dare to go around if she doesn't know the way but the volunteers really helped her out alot and the mother and son at the restaurant Aquarium went out of their way to help with get from one place to another. It was a new experience for her! The only thing was my mum said the toilet bowl wasn't very clean and we understand the toilet is shared. Nonetheless, thank you so much for taking care of my mum and making sure she had a good stay!