Unfortunately this five night stay was a TERRIBLE experience. Upon arrival, the room was stifling hot because the air conditioning was broken. It was 93 F/33 C outside. We asked for help immediately, and after days of being told that it would be fixed, nobody came to resolve the issue. In order to cool the room, we slept with the only sliding glass door open (no windows), but because the apartment is on a main street and there is a festival happening the whole month of June, most nights we didn't get to sleep until 4 or 5 am. We were rudely awakened at 8am to construction noise happening both on the street and below the room we were staying in. The wifi connection was spotty and unreliable. The beds were very uncomfortable, which is saying a lot because I frequently backpack in the desert. To my surprise, I slept better on the bare floor than on the bed! Sadly, this Airbnb tainted our entire experience of Lisbon. We asked for a refund the first day and were denied, but frankly we should have insisted. While we loved exploring the city, the lack of sleep and hot climate in the apartment left us very cranky and sleep deprived. The only good things about this place was the interior design and proximity to the public transit and a grocery store downstairs. Otherwise, horrible host and unfortunately we cannot recommend staying here.