My daughters and niece and I really enjoyed our stay in this apartment. It is both cozy and light in public spaces as well as dark and quiet in private spaces at night when sleep is needed. The beds are very comfortable and the patio is very enjoyable if you wish to spend time relaxing and taking an afternoon siesta so long as the weather is dry. You won't get much, if any, tourist traffic along the narrow streets in the immediate area. The apartment has many decorative touches that are wonderful. The electric coffee maker was welcome and ample for four people in the morning. The appliances are nice and newer. A drying rack for clothing is supplied that you can set up inside or outside so you can use the typical lines outside of the bedroom windows or you can use the portable rack (which we found worked well). The heating and cooling work very well throughout. Four sets of keys were provided so we had no trouble with coordinating our daily schedules if we went in separate directions. Though an Uber cannot reach the apartment, the closest stop is only 100 meters or so away at the top of a flight of stairs and we found that to be quite good enough. The Copenhagen coffee and pastry shop nearby is fabulous for starting your day. There are no great restaurants nearby, or anywhere in the Alfama that I could find, but it's a 5 euro uber ride or ten minute walk to get to those and the exercise will help you earn more delicious Portuguese food! We did not meet Fatima but the two gentlemen that checked us in and came to the apartment when one of the lights was out were so wonderful to deal with!! They went well beyond my expectations of helpful as hosts. The one thing to be aware of is that the location means that you will be carrying luggage up and down a flight of about forty stairs from the drop point and up another twenty or so to get to the apartment inside the building. The Alfama and this location are not friendly to the disabled, so especially if you have that kind of need you should find a location in the downtown area. All in all, this was a very enjoyable location and I would certainly consider staying here again on a return to Lisbon.