From the first time I contacted them about their apartment, Tiago and Sonia were wonderful. Responsive, helpful and extremely accommodating. The apartment was beautiful, with everything we needed including a baby bed and other baby items for my 5 month old. The apartment is even nicer than it looks in the pictures! The location is also great, on a quiet and charming street in a lovely neighborhood, within walking distance of many great places to eat, see and shop. Tiago and Sonia gave us some great info about what to do, how to get places, and where to eat. They answered all of our questions and requests promptly and happily. I would recommend them to any friends heading to Lisbon.