Our stay at Ana's was fantastic! The apartment was in a wonderful location and Ana left helpful binders and resources for us to use which included maps, a recommendation (walking time and a map) for anything you could possibly need, how to use appliances, etc. Besides the "normal" amenities, touches like airport transportation being arranged, toiletry bags for each person, a last minute request to add an additional person, and Ana offering to mail something that had been left, really made us feel special and at home. She really went above and beyond and left nothing to question. Ana was quick to respond to inquiries and checked in to make sure everything was ok. Thank you for your hospitality!!