Susana was the perfect hostess and Window of the World was the perfect place to stay. It was as beautiful and clean as all the photos made it look. Susana gave us a mobile phone to use while we were in Lisbon, suggestions about local restaurants and music, as well as stores. She was very thorough, very dependable, and so, so kind! We loved meeting her and her husband. They were there to meet us when we arrived and had everything arranged so nicely. The apartment is in the perfect location; the Alfama is the most magical part of Lisbon and I wouldn't stay anywhere else if I went back. I recommend Susana and Window of the World to EVERYONE, 100%! Thank you, Susana, for everything. My husband and I both agreed many times that Lisbon was by far our favorite holiday in Europe thus far.