José was very quick to respond to all communication. He offered to pick us up from the airport or meet us close by. He even helped bring the luggage upstairs, so make sure you bring a small bag or carry on because the hills and stairs in Lisbon are tough. José also went through all house instructions personally upon our arrival and was very clear. He offered amazing suggestions from around Alfama and other areas, and has a list of places to visit, bars and other handy guides! He was always available on WhatsApp in case you had any extra questions. The apartment was quaint and in the most historic and oldest neighborhood in Lisbon, with a 10 minute walk to the city center and a few mins away from the train station which was awesome for day trips. We were there in winter so it did get a little cold in the apartment (these older buildings have no central heating systems), but he had a little heater prepared. Overall, we loved staying is a place with a local feel and with such a great host! We would recommend to any friend.