We stayed at Carla's place from Oct 8-12, 2019. We had high expectations from the many positive reviews and it didn't disappoint!
The location is probably the most ideal in Lisbon. It is right in the heart of the city, in a FLAT area (which is not easy to find in Lisbon!) full of restaurants, shops, grocery stores and most importantly, transportation within a 5 minute walk. This makes it a perfect hub, convenient to literally every single attraction Lisbon has to offer. There is a tram that leaves 2 min from the apartment to Belem, a bus that goes straight up to the castle in Alfama, its a 10 min walk from the origin of Tram 28, and the Metro station is less than 5 min away as well.
The place itself was exactly what we needed. Comfortable bed, soft linens/towels, a very functional kitchen with induction stove, microwave and fridge, and a shower with excellent water pressure and both rainfall and hand-held options. Our daughter loved the bunk bed as well. There is a washer/dryer combo as well as a dishwasher. It is everything you need and nothing you don't. Carla provided coffee pods for the Nespresso machine, laundry detergent and dishwashing pods as well. There is also shampoo/bath gel. If I had a minor quibble it was that the kitchen is fairly small and there aren't that many utensils, so if you intend to cook an elaborate meal it would be difficult. It was perfect for us as we only used it to cook some bacon/eggs in the AM, and we used the microwave for leftovers.
Carla herself keeps in good communication and is always a text or email away. Amanda, her friend, met us upon check in and was friendly and helpful. The check-in and check-out process was very simple.
To summarize, this place is literally the perfect location for a great time in Lisbon and Carla has made sure to provide everything necessary for a very comfortable stay! Would highly recommend.