Joao was super responsive from the minute I made my booking. I had a few questions before the trip, and he answered right away. The location was amazing, super central and within walking distance to so many spots you might want to see as a tourist (like us). It's also super close to a central train station which made all of our day trips and other trips around the city super easy. The apartment itself was fantastic, there was only 5 of us so we didn't need all of the beds but we were all comfortable. The windows out to the main street also offered a lovely view of the city. Even though it was pretty crowded outside, I wasn't bothered by the noise at all - it was minimal.