Erina was there with a cheery smile to let us into the apartment, even though it was quite late at night. They had flowers, various local port wines, a fridge stocked with beer and wine, coffee for the espresso maker, fruit. The apartment felt brand new, comfortable, bright, and truly spotless. The location is great - on a quiet pedestrian only street, but within 1 minute of endless shopping, restaurants, and even a main line trolley car. I stayed with my 3 children and they didn't want to leave Lisboa, mostly because of the apartment :)