Marco was extremely helpful with check in and suggesting things to do in Lisbon/Alfama, even tho I wasn't there as a tourist as i live near Lisbon already. location is great for tourists, near Santa apolonia and the Tejo. room was smaller than I expected. the door to the bathroom didn't really shut properly and got stuck, also the handle ame off when I tried to use it. also the toilet seat is half broken. apart from that it was a good stay.