Feel slightly strange that many other reviews seem to not have picked up on the issues we had with the apartment's condition - we have stayed in several other airbnbs with no cause for complaint, so don't think we are snobs. Here is my detailed and truthful acount of how we experienced the flat: Location - great! Fantastic view from two rooms. High up but easy to get to via two free public elevators. Some steep stairs in the hallway to the flat. Only 10 mins walk or so to central locations. Noise - very quiet, no traffic noise. The flat above was empty at first, no noise at all; once someone moved in you could hear footsteps from above in the big bedroom but it wasn't a problem. Host and ease of contacting: Daniel replied to messages quickly, and was happy to give tips about Lisbon, accommodating with arrival and departure times. Condition of apartment and contents - poor, sorry! While it was reasonably clean in the other rooms, the second bedroom smelled really musty and had no covers on the duvet, one pillow had a cover on it that had clearly been used. This second bedroom is tiny, with a small window onto the hallway outside the front door. It is not in the pictures, instead the *much nicer* other bedroom is pictured twice, with a different colour duvet cover - take note if you need to use the second room. To be fair, we had not explained to Daniel that we needed the second bedroom (we rented for two people but don't share a bedroom due to loud snoring!), so maybe he thought this was unimportant. Lesson learned by us to mention this next time! The nice, large bedroom has a very creaky metal bedrame, but this was not a problem for me. Both mattresses were fine to sleep on, neither too hard nor too soft. However, the leatherette sofa is incredibly uncomfortable, you slide off it, as does the sheet it was covered with. The back, covered by cushions in the picture, is damaged, full of holes. We could not get comfortable on it and sat on chairs most of the time. There was only one good sized mug that wasn't chipped, the kitchen suffers from damp (covered with black paint), a lamp was broken (the shade) and also had a broken lightbulb in it, the fridge looked clean but smelled bad. We considered taking this up with Daniel over the first few days, but it seemed unrealistic that much could be done to fix it quickly, and we didn't want stress over a possible dispute, so we just got on with it. There is no central or built-in heating, only free-standing electric heaters and a gas heater with an empty bottle. If you have two heaters running and put the kettle on, the electric main fuse blows and you have to reset it. Hot water and the shower work fine, it is quite a decent...