Sofia was an excellent host. From the moment we arrived at the apartment she gave us really useful information about the neighbourhood, the locals, how to get to key places and was incredibly accommodating. The apartment itself is exactly as it is listed, it is a first floor apartment which doesn't feel claustrophobic or airless but cool which is perfect in the warm Lisbon climate, we felt very safe to leave windows open at night and it was cool all through the day. It is a recently renovated apartment that is very clean and very comfortable. The kitchen and bathroom facilities are in perfect condition and it was so relaxing to know that we were staying somewhere central, safe and restful. We had a wonderful experience staying here and I highly recommend it to anyone who wants to go to Lisbon. The apartment is perfectly located just off the central Avenida da Liberdade, there are many mini-supermarkets and it is short walk from the busy areas of Baixa and Barrio Alto/Chiado. The bus from the airport was about E3.50 and took us within a 5 minute walk of the apartment. Sofia was immensely accommodating to our check-in/out times and was friendly and very helpful.