What a great holiday! Ana's communication was great right from the start; she gave us the information we needed and replied promptly. She met us at the apartment to ensure we could settle in quickly. The apartment was as described, lovely and spacious, clean and well furnished and in a fab location to explore Lisbon. Although we didn't need it, it was reassuring to know that we could contact Ana at any time during our stay for assistance with dinner reservations, advice etc. Ana was really helpful in organising storage for our luggage on the last day as we had a late flight.