This was our second time at Ana's and just as great as the first. Great communication with Ana, she had some answers to our questions and booked a middle of the night taxi for us. Apartment is perfect and has new additions since we stayed last year, such as a/c and heating. For us, the apartment is in such a perfect location with many buses and trams available in the square across the street, plus 2 metro stations within a couple blocks. Having the elevator is a godsend. It is quiet at night and the beds are comfy, as is the sofa in the living room for relaxing at the end of the day. I would highly recommend Ana's place for a stay in Lisbon.