Sandra’s apartment is an ideal size for a couple and in a good location in Lisbon with close access to transport. However, we had issues when checking-in as there was no key to access the apartment. This led to a 3 and a half hour wait with luggage for the host to arrive to let us in. The host apologised and said it was the fault of the cleaner… This situation was not great as we were exhausted after traveling through the night.