Jorge was very welcoming and always there to help. The hot water stopped working for us but Jorge sorted it immediately! The flat is very unique and stylish and location is really fantastic - right in the middle of the historic part of Lisbon. Around 15 min walk to the central, which makes it a quite area too. There were a lot going on in the cafes and bars close to the flat and we found some great breakfast places. The cleanliness was OK. Thanks, Jorge!