Though I’m sure Nini’s place was beautiful and seemed to have a great location, we never got the opportunity to go. My friends and I were not allowed to board our flight from extenuating circumstances and after sharing this information with Nini there was little to no flexibility or understanding. In defense of the Airbnb, the cancellation process is listed as moderate, but we even received an automated response welcoming us to Lisboa after explicitly stating that we needed to cancel the reservation and could not leave Spain. I would love to visit Portugal in the future but from this experience will not rebook at this location.