Unbelievably amazing location in the city. Neighborhood is delightful with little cafes, bakeries, shops, bookstores and the famous Tram28 runs right in the adjoining street. It is a paradise for visitors to get a taste of authentic Lisbon. Andrea is unfailingly helpful and responsive. We had some minor issue after check-in and he went above and beyond to address it within the same day. He was also very gracious in accommodating our check-in time.