Chiho was there to meet us and not only helped us to navigate the parking, she walked us through the apartment completely, and gave us a rundown of all the amenities of the neighborhood. Then she went above and beyond, and escorted me to a pharmacy to help with translations. She was friendly, helpful and accommodating from the very first email. The apartment is completely perfect - brand new and immaculate!
Chiho and Nuno made efforts that go a long way in showing an overall attitude of concern for their guest's comfort - providing essentials in the bathroom and kitchen, items like olive oil, ample coffee, dishwashing capsules and clothes detergent. These details make staying in their property comfortable and stress free - you really feel like every detail is taken care of! They care!
We would absolutely stay in any of their rentals and urge others to do so. The only drawback to the experience was a result of one of its positives - location! The good: we walked EVERYWHERE! The apartment is a short walk to EVERYTHING! The metro (we took it out to the National Park and rented bikes) is in the square. The square is a hub of activity: food kiosks, cocktails, entertainment - music, films... which brings me to the only bad: We don't know if it is a concern in other months, but our experience was that the party goes till 2:00am on Friday and Saturday and till 12:30 on Sunday and Monday in August. This was a double edged sword. The lively square had such a happy and inviting feel! It was wonderful to take part in and people watch, but as tourists staying up till 2:00 and getting up in the morning is tough. So we had to close the windows and the shutters, but the acoustics were such that the front bedroom was still loud - and now hot. The back bedroom fared much better. Clearly the host is putting in an effort as evidenced by the addition of AC in the living room and will find a way to further improve, but we would be remiss if we didn't mention this. In Chiho's defense, in an email, she mentioned parties in the square, but we could not have imagined the extent. On another note, we took Nuno's day tour to Sintra and Cascais and it was a highlight. He knows his homeland and shares it beautifully! He is accommodating and friendly, and helped us to see a great deal that we would have missed out on. We are thrilled we chose to go on the tour! Overall, a FABULOUS experience.