The apartment is very well located on a charming street, with the tram 28 line right at the doorstep. There are several viewpoints, cafes and attractions within walking distance. The apartment was very clean, and had several facilities such as coffee maker, washing machine etc. We didn't get to meet Fatima, but Ana helped us check in smoothly after a delayed flight. She was also very quick to respond via email to our questions. We enjoyed the many small touches such as the ginja, and the lovely skylight in the bedroom. Hope to return some day and stay here again!