We’ve always used Airbnb so this wasn’t our first time but I can safely say this was our worst experience. You’re better off getting a more decent service from a hotel. The checkin process was a nightmare. We had to pick up keys that was an extra 10 minutes drive from the apartment, there was absolutely no flexibility whatsoever with anything such as even a 15 -30 minute early checkin, they told us just go and walk about the apartment before going inside at the checkin time. This was not possible for us as we had kids and bags so we sat in the car with the taxi driver who was nice enough to wait with us. The apartment is not clean at all, all 6 of us became ill from it as it was dusty and there was silverfish crawling all over. One of the heat pumps was leaking and so we had to put a bucket down. The location is absolutely horrible, there was night clubs along our street and our kids would wake up crying in the middle of the night as they weren’t able to sleep, none of us could, from the amount of noise! The apartment is also located on the 4th floor which was an absolute disaster carrying our luggage up there, as no one comes to help you or show you the apartment! We will never be booking anything from ‘feels like home’ apartments on Airbnb that’s for sure!