Nuno was very accommodating and the list of places for us to visit that he gave us meant that we saw him quite a few times during the 5 days we stayed, as he visited these places himself. The apartment was a lot bigger than the pictures give credit for. It was clean, modern and in great condition. The location was good, although a little far away from the main tourist attractions the trams were easy to use and the map nuno provided meant that we never got lost. He also let us know how the trams and buses worked and how to buy the ticket. The heating was great and the bathroom was big. The apartment fits four people easily. Would highly recommend.