Although advised of the time we would arrive, there was no one to greet us at the apartment, nor had we received instructions on how to check in. Rodrigo did not reply to the messages sent or answer the phone. We stayed with my wife and daughter with 4 bags, handbags and backpack, outside, on the sidewalk, not knowing what to do. Only after about 10 minutes and a few attempts Rodrigo answered the phone giving us instructions on how to enter the building and the apartment. A very stressful and unhappy situation, it was enough to have given the instructions the day before when I told Rodrigo of my arrival.
The apartment is excellent, bright and clean. Very well located, in the tourist center of Lisbon. Local with many shops, cafes and restaurants. It is between Praça do Comércio and Rossio and close to the underground station of Chiado. Well equipped, the apartment is very comfortable for four people. Good Wi-fi and cable TV with many channels. There were only two rolls of toilet paper for three people for five days (we had to buy it) as well as hand soap. The noise from the street can be a bit uncomfortable for those who sleep in the room facing the street.
I recommend. It is a good place to stay in Lisbon, although it needs attention in some aspects, mainly regarding the check-in.