I have met only João, he was very welcoming and provided a lot of additional information about Lisbon. The apartment was exactly as described, everything was very clean and new. The localization is perfect, safe and right next to Campo Pequeno metro station and buses, there is shopping centre nearby as well. The only problem was some kind of construction works right next to the flat which were annoying in the morning, but of course it has nothing to do with Paula and João.