Ines was very helpful and responsive. We had to change the arrival time several times, but she managed everything very well.
The apartment is very nicely located in the historical centre. It is spotlessly clean and well equipped.
Very nice view on the rooftops of old Lisbon.
The only remark is that the apartment is a mezzanine so we hit the celling and the doorways several times. It is also rather small for 5 adults, 4 is better.