Having stayed in multiple Airbnbs before, I have to say that Iris's flat stands out above the rest. It's the small touches that really make the difference in your stay. Before arrival, Iris shared extensive details about how to get to the flat, as well as details on recommended places in the area. When I arrived, I was greeted with a bottle of wine, as well as crackers and Portuguese cheese (which were delicious!). Another thing that stood out to me was the booklet that she provided, which include information on how to use each appliance (there's also a dishwasher AND washer/dryer). I haven't seen that before and it was a huge help. The flat itself is spacious, with nice lighting and comfortable furniture. There's plenty of hot water and the water pressure in the shower is great. The kitchen was much better stocked than most Airbnbs. The location itself is nice as it's more quiet than an area like Barrio Alto, but it's only a short walk to all of the major tourist sites. While I didn't get to meet Iris in person, she was easy to communicate with and was friendly to message (and prompt). I highly recommend staying here when you're in Lisbon!