We had a very positive experience. The Rato location is near the Metro station, bus and tram lines making travel around Lisbon easy. Everything was nearby including a great pho restaurant. Overall, our three week stay was very pleasant and the amenities such as a washer made our longer term stay work out well. The only negative is the size of the bathroom. My wife and I are not large people, but it was a tight fit for one person. We recommend this apartment to other visitors to Lisbon.