Everything would be 5 stars however day 3 into our trip someone came into our apartment unannounced when we were not there and then used the deadbolt on the way out. This apartment uses a electronic key pad so we did not have a physical set of keys to re enter the apartment. So at 8pm we had to traverse to the other side of town to their welcome center to get a pair of keys. If you have been to Lisbon you know this is no easy feat (especially with a pregnant wife). It took a considerable amount of time. They should have brought the keys to us as it was completely their error (we still had 2 days left in Lisbon)