Great welcoming, we were given a complimentary bottle of wine and water as well as some great tips where to try local food! The apartment is very clean and bright apartment, has everything you needed expect the laundry which was mentioned. Living in the apartment felt like being in home. Close to city major attractions (Tram 28 end station, famous Santa Justa elevator and etc). Walking uphill wasn’t a problem unless you carry a heavy suitcase, so would recommend taking a cab. The neighborhood might not be the most pleasant one though.