Dirty, badly smelling towels. Drains both in bathroom and kitchen smelling terrible, covered by perfume plugs. Noisy due to freezers in shop below and main road close. Dirty dishes and cutlery, odd, old sponge. Dirty pillow with just one thin pillow slip. Broken toilet lid. Dead area. Seems to be clean on first sight but just pretends... At least they reacted quickly and brought new towels immediately.