This was the most disgusting Airbnb place we have ever stayed at, The whole place was dingy, the bed and the pillows were decrepit, the bed was situated in a way that the roof's angle made it impossible for an adult to stand up, the bathrooms were disgusting, there was only 2 hand towels that were very old and completely frayed, almost see through, impossible to use after a shower, there was only one liquid soap for the 2 bathrooms. Upon arrival we have immediately complained about all of these things to Mafalda in person and she has acknowledged all these facts but said she could do nothing about it. The place itself is almost impossible to find, only accessible by foot and even the local tuk-tuk drivers couldn't find it, no parking anywhere near the unit, took us over an hour to locate it. I let Mafalda know that we wanted a refund and wanted to give her time to provide an answer before I complained to Airbnb, but she never responded to the voicemails and text messages, so I am appealing directly to Airbnb to get our refund. This place is a disgrace and a blemish on Airbnb's reputation and quality standard and I can't believe Airbnb would associate itself with a horrible place and host like this one.