This apartment was amazing and SO much more than I expected. It was very new, modern, and stylish. Ana was extremely quick with communication before I arrived and her husband met us at the apartment for check-in. He was the sweetest and kindest man, explaining every room in the apartment as well as going through their very well organized "Best-of Lisbon Guide". I was truly impressed with the work put into this guide, I wish I didn't do the research myself beforehand as it would've saved me a lot of time on my end, haha. It included their favorite and most popular restaurants (by cuisine), as well as their business hours, telephone, and a screenshot of the walking map to each restaurant. It was an OCD's dream!! Paulo also brought my husband and I these amazing pasteis de natas from Manteigaria (right around the corner from the apartment) to welcome us. It was so thoughtful and such a nice surprise. He must have just picked them up right before we arrived because they were still hot, AND DELICIOUS. When we found out the shop was located around the corner we went back 4x during our 4 day visit (so sad I won't be able to have these treats in NYC). Back to the apartment: it was extremely spacious and very well designed (I loved the appliances, the furniture, and the decor). The building itself is really nice inside and very calming to walk into after a long day of exploring Lisbon. As other reviews mentioned, the bathroom was huge and I had such bathroom envy. I wish this was my bathroom. There was marble and an almost floor to ceiling mirror with so much space inside. Very luxe fixtures as well. Ana supplied all the towels (so many plush towels!), as well as toiletries such as shampoo (this smelled so nice), shower caps, lotion, a hair dryer- everything you could need and more. The apartment is just a few steps away from the hustle of Chiado and was so quiet at night. You're right in the center of the best neighborhood with many sites to see, so many walkable restaurants and bars and a supermarket right next door. You couldn't ask for a better location. It's not even located on a steep hill, so walking to and from the apartment several times in the day was not a problem (plus it helped me burn off all the pasteis I ate). The bed was extremely comfortable, as well as the pillows. We were able to control the heat at night which made it very pleasant. The *only* downside I would have to say, if I'm really searching for something, is that the upstairs neighbor had a heavy foot while walking around. We only heard him during the daytime when we came back for a mid-day nap. What's strange is that there doesn't look like there's an upstairs neighbor (since you're on the top floor of the building), so maybe it was...