Location - about a 30 minute walk or short bus/train ride from the city center. It is located in a hilly district but is close to food, transport, nightlife, and a few sights such as Basilica Estrela. Mind you - it is a 5 floor walk up!
Cleanliness - the bathroom had some mold but nothing major. The hosts cleaned every day I was there and the sheets were fresh and tidy.
Hospitality - the staff member who stays there, I think her name is Darya, is so kind and helpful - she really does go above and beyond for you!!
Overall, pretty good value for money. It has some beautiful views over the river and parts of the city.