The communication was fast and very useful. The app was just like on the pictures. Clean, comfy, modern and everything was there what we needed. Perfect location for our citytrip. Marieta, the lady who welcomed us was very easy to talk to. She has given us useful tips for the bus, train, Lisboa center.. I already recommanded the airbnb to friends of us. If we come back to Lisboa (and we will!) it would be here in the app!