Despite having to arrive later than originally scheduled (due to a flight cancellation), Antonio of the Chiado Lofts team was there to meet me and show me the ropes of the apartment. The place was exactly as pictured, and the detailed instructions for how to operate the various appliances were helpful. The location also proved excellent: very close to great restaurants and night life, yet very quiet. It was easy to get to all the major sights of Lisbon, too. I would highly recommend this apartment to anyone visiting the city.