The room was lovely - well decorated, light and spacious. The bathrooms (there were 2 between 3 rooms) were spotlessly clean with toiletries for guests to use. The location was good - a 5-10 minute walk from Anjos metro and walkable to Alfama. Agostinha was very friendly and her English was excellent. The only sticking point was the fact that we couldn't leave our hand luggage cases to pick up later, meaning we had to lug them round all day (no mean feat with Lisbon's hills!).