Sofia was easy to communicate with and was very responsive to our needs. The apartment has a commanding view of Lisbon. If you arrive by a driver other than a city taxi, ask to be dropped off at the Sao Jorge restaurant. It the closest to the apartment. This is also an excellent restaurant. Also take advantage of the elevator near the restaurant to access the town. Allow at least 30 minutes between showers for the hot water to replenish. There are steps to the second floor where the apartment is located.