The management team is a complete disaster:
1) The check-in was a nightmare. They asked for copies of my documents without which they would not let me in. They let me wait outside for 3 hours to force me to send them my document copies, even knowing that I have all my suitcases and luggages with me. During the phone call, the guy literally hung up on me.
2) I extended my stay and we agreed that I would be charged 55.25 euros, however after clicking “accept alteration” I found myself charged 10 euros extra. The management team told me it was Airbnb that charged the extra, but I called Airbnb and they told me Airbnb doesn’t charge commission for extension and it’s the management team that charged extra. Airbnb communicated with the management team who, after knowing they charged me extra, refused to refund me.
3) When I checked in, the toilet had stains and the whole floor was dusty.
4) The shower curtain rod is not fixed with screws into the wall and fell down multiple times and hit me twice, so please be careful if you use the shower.
5) I got locked out in the middle of the night because the passcode they provided no longer worked and I had to wait for half an hour before anyone responded.
6) They asked to do “kitchen work” which, according to them, must take place literally the day right before I checked out. I refused their access because it’s rather polite and convenient to do your kitchen work AFTER your guest leaves. After the communication, my door bell was ringed multiple times that night and I was scared.
7) To be fair, even though the management team was terrible, the owner of the property was nice to me and gave me oranges he grew.