Sofia has a great location with this Airbnb, less than 5 minutes from the airport. It is in a very nice and quiet neighborhood, which was the perfect spot for a family of 5 that had been traveling all over and needed a place to rest the day before traveling back to the US. Downstairs there are great places to eat and local supermarkets to get a taste of the real Portugal. With respect to the place itself, it was very hipster and everything was very modern, the bathroom was huge which is rare for Europe (in comparison to the US). It was honestly one of my favorite apartments that I stayed in while I was on vacation. The only negative sides were that the mattresses were not very comfortable: they would creak for even the slightest movement and you could feel the springs (I am young so it is not a big deal but my in-laws did complain about this). Besides that everything else about the apartment was perfect! You also have a nice balcony where you can get some fresh air. With respect to the hospitality, we were supposed to meet Sofia for checking in at an office that claimed to be open at the time that we arrived but there was no one in the office. If they claim to be open, then there should be someone there, if not they should probably change that (just to prevent any confusion). We ended up waiting quite a while for Sofia due to traffic, which is not an entirely bad experience, but I am sure other travelers would find this to be an issue especially if they are traveling with small children or elderly individuals who would not be able to stand for that amount of time. Besides that, I just want to say thank you to Sofia for letting us stay in her place! :)