TERRIBLE HOSTS!!!!!!!
When we arrived at the apartment, we realized that the window was broken and wouldn't open. Immediately we contacted the hosts. They informed us that THEY KNEW ABOUT IT, but could only get it fixed in a couple of days. 2 days later, the window was still broken. We tried to contact them and THEY DID NOT ANSWER. We kept asking about the window and THERE WAS NO ANSWER. At the end of our stay, we requested a partial reimbursement and were denied by the hosts, and because we waited, Airbnb could not give it to us (there's a 72h policy that we didn't know about). This stay was really disappointing because we were promised a bright and airy apartment, and instead got a dark and stuffy apartment. Besides all those problems, the apartment is tiny, one small person can barely fit in the shower, there is no bathroom ventilation and the neighborhood is sketchy (we were followed by a homeless man one day from the subway).