This was a perfect place to stay for our small family. Communication was outstanding both from Ana and Pedro. Pedro took such good care of us, meeting us when we arrived early, storing our luggage, and then greeting us again when the apartment was ready to orient us to the place. After meeting our 5-year-old, Pedro made sure there were toys for her to borrow during the trip, making the week really special for her. The apartment is spotless, has everything you need, and has clear, thorough instructions for everything at home as well as recommendations for what to see and where to eat. Pedro communicated with us during our trip as well, making sure we had what we needed and answering questions we had along the way. We felt like we were being hosted by family members and would recommend it highly to anyone considering a place to stay in Lisboa. The location is also unbeatable for getting around the city.