The apartment was great, located in the heart of Lisbon and a bit apart from the main tourist places, so you can feel the "real life" of Lisbon with lots of cafes, restaurants and bars nearby. Everything was new, modern and clean and there were plenty of utensils in the kitchen. The apartment is ideal for 4 people to sleep as one of the bedrooms has no window to the outside and is a bit dark and stuffy. Contact with Gorette and Benjamin was hassle-free and key hand over worked great.