The place is super nice, clean and everything are hotel quality, no matter is the greeter, Helena or all the appliances inside the apartment or the beds. They provided all the crib linens and high chair without extra charge, and Helena was super informative, friendly and responsive for all the requests. Coffee, dishwasher, cooking oil, salt and pepper, laundry detergent , body soap and shampoo are all provided!
She gave us tons of suggestions for where and what to do in Lisbon, even did research for us to find something quick to eat at 8:30 pm with 2 small children with us.
We had a problem with our rental car and she gave us suggestions on how to tackle the problem!
There is only one small thing about the water heater, which the four of us had to have our showers quickly to avoid water getting cold as there were just enough hot water in the water tank for the four of us. One time one of us took too long of a hot shower and the rest of us had to shower in cold water .