We had an unfortunate incident where we left our bag inside the Airbnb. We tried multiple times to get in touch with our host But he kept cancelling our call and sent it voicemail. We called airbnb support and they were finally able to get in touch with our host after a few hours and by then we missed our flight. I was texting him and he just didn’t respond and kept ignoring the calls. It left me stranded and really frustrated.
One of the rooms didn’t have curtains and other people could see inside the room so completely lacked privacy as the windows were big and facing other apartments. When I tried to contact the host he just said he didn’t see the message. I asked for curtains and just didn’t get a response. There was a horrible smell coming from the bathroom also and the host responded a day later saying he’ll check but then no action after that. The location is great but the lack of communication was difficult to deal with.