Came to Lisbon last minute after a flight to another destination got screwed up. Was able to book quickly with no problem. Although we did not meet Nuno, his colleague Juju was amazing! She offered great restaurants and places for us to visit. She even told us the best trains/trams to take to get around. The communication was very quick, and the apartment was clean and simple. Great location, scenic views, but also quiet. Everything is just a short walk or train/tram ride away. The wine was also a special touch. Will definitely stay here again if traveling to Lisbon.