The apartment photos are accurate but extremely well taken. It was well located and clean. However:
The second ‘bedroom’ is actually on a mezzanine, semi-open to the hallway and front door, and very noisy (in this room only) from the communal staircase.
The apartment is ground floor but is technically a converted garage; we found it rather dark as a consequence and the bathrooms both smelt damp.
We booked in part due to the 11am check out. It was frustrating that mid way through our stay they retrospectively decided it was now 10am.
The service from the agents: the welcome centre is a nice touch and pleasant. But note it is a good 15 minute walk from a metro and 30 mins from the apartment by public transport so not that convenient.
On our penultimate night the hot water broke. This was unfortunate but could have been ‘one of those things’. However it took several phone calls and nearly 18 hours for them to come out to confirm it was broken. We had to argue strenuously that it wasn’t just that the hot water had run out; neither of us are plumbers but the absence of a tank was fairly obvious. Given that they had taken so long to visit we were reluctant to move for our final night; while they did source an alternative apartment it wasn’t equivalent or in the same area either.