This little apartment is absolutely gorgeous- tastefully designed (I particularly liked the exposed brick and woodwork features) newly refurbished, clean, bright and comfortable. The shower was great too. It's in the middle of the quaint Alfama district and we appreciated the quiet. (We were in the top floor apartment) I liked meeting the neighbour and his cat on their doorstep every morning! The cafe / bakery a few doors down is really handy too.
We didn't meet Erina or Sofia but check-in instructions were sent ahead of time for smooth self check-in.
Unfortunately we had a major issue with the wifi - it didn't work despite entering the details repeatedly and rebooting the server. It proved stressful as my boyfriend had a work deadline and I'm an Airbnb host myself so need regular connectivity. (I'm expecting a large phone bill!) Take a good guidebook as there are no Lisbon tips left in the flat (yet?) as per listing. Luckily we managed to borrow the wifi login from the people in the flat below as we didn't receive a response from the host for 3 days.
The wifi issue was unfortunate and I'm sure, temporary. It really is a lovely flat and with a few things ironed out it would be exceptional.