Great communication before and during the trip. We dealt with Pedro over email and Antonio once we were there and both were very helpful and accomodating. The street is a little hard to find, so do your research on the area prior to your travel. Apartment is just as described, views are great, walkable to all major city attractions. Very lively square nearby and be prepared to walk... it is truly a city of seven hills. The elevator wasn't working one day during our stay, but the hosts made sure it was fixed in a timely manner. We had a wonderful stay overall.