I had reserved a specific room but got asked to take another room right before I arrived. I was a little suspicious about this but the apartment seemed just as nice and in the same building so I was satisfied. The AC system worked great and there was a washer and an iron which was a plus. My only complaint is that I was expecting to stay in a neighborhood that felt Portuguese, but this neighborhood was highly ethnic. Nothing wrong with that but I had to go look for Portuguese restaurants. The neighborhood felt safe and we did not have any problems. The location is good in the sense it is by the metro stop Martim Moniz and in close proximity to Rossio square. Idan was accommodating for us in letting us store our luggage for free after we checked out since we took another room, and I thank him for that.