Francisco is an extremely accommodating host and very responsive! We arrived quite early for check-in and he let us leave our luggage while the place was being cleaned. He took time to explain the neighbourhood to us and welcomed us with fresh fruit and a bottle of wine. The place was not as sparkly clean as I am used to with other places but I will say I am generally very picky when it comes to that. When we left the apartment at the end of our stay, I was in dismay that we accidentally left our train tickets inside and had locked the door behind us! I called Francisco on the phone and explained the situation and he immediately responded that he would be there in 10 minutes to open the door for us. We were so relieved and grateful that we had such a helpful host.