The apartment was very clean and has an amazing view overlooking the city. Having said that, prepare to climb up and down a long, steep cobbles stones stairwell. In order to avoid the climb, we took Uber instead. Uber cars are very affordable and the service are abundant in Lisbon.
We checked in late at around 5pm on a Wednesday. The following morning, we woke up to find out my husband’s backpack, which I placed it by the bedroom window, had been stolen. He kept his passport, daily required medication, house keys, car key and my hoodie were all gone. The host, Tiffany went above and beyond to help us to get a replacement passport on the same day. She even checked on us while we waited at the embassy.
We are experienced and careful travelers and had not lost any valuables during our trips!
This is an isolated incident. We were unlucky to be targeted. I will still recommend this apartment to my friends. JUST REMEMBER TO CLOSE AND LOCK THE DOOR, WINDOWS IN THE TWO BEDROOMS AT NIGHT &/OR WHEN YOU LEAVE THE APARTMENT!
The host, Tiffany had been great. She was very responsive before and after we checked in. Even before our arrival, she helped me to make dinner reservations as the two restaurants does not provide online booking services. Tiffany emailed us simple and accurate info prior to our arrival. A hard copy is found in the living room of the apartment. The ladies at Alo Alo Cafe helped to watch our 4 luggages while we toured the cities.
This is my 2nd time in Lisbon and my 3rd Airbnb experience. Overall, it was a nice stay in Lisbon and I am looking forward to going back!