Took at least 20 minutes to check-in. Front desk didn’t find our reservation and had to call her supervisor to clarify our booking. Finally got to the room 25 minutes later. Also since booked through airbnb, facilities (gym, pool, etc.) in the next door hotel can only be used for a fee, around €35 per day, didn’t need it so was okay. Suite was fine, decent sized with two sections, bedroom and living space with kitchen. We had issues with the bedroom AC, I thought is too weak.
We also had issues getting back to the suite after midnight as they lock the main door. Nobody mentioned this to us, we didn’t get an access card. We had to ask for one from the next door hotel.
And during checkout was pretty much same story, she couldn’t find our booking (yet again) to check us out. Just my honest review, I would probably not book again if we return to Lisbon.