The apartment was dirty, the courtyard was unkempt. The photos of the exterior were misleading. There is one photo of the street with the apartment’s exterior in the far distance. The exterior courtyard walls and door are covered in graffiti. The entrance is difficult to locate. I had to contact the host to get checkin instructions. I had to call the contact he provided when we arrived and wait more than a half hour for him to let us in even though the host was informed of our arrival time. The apartment is tiny and overcrowded. The neighbourhood is questionable. The non-negotiable refund policy should be reconsidered.