Lourenço was extremely helpful both prior to and throughout our stay. Even though Ana and Lourenço were away during our visit, they had arranged for their friend to meet us and show us around the apartment. Catarina was very kind and helpful and explained everything to us. Lourenço made us feel very welcome and through his emails and messages he assured us that he was available if we had any queries or needed direction on places to visit or advice on where to eat. He sent messages during the week to check that everything was okay and even ordered us a taxi for our return to the airport. The apartment is beautiful and has absolutely everything we possibly could have wanted. Information was provided on transport for the area. The apartment felt safe and very comfortable. It was bright, clean and welcoming and we really felt at home during our stay. As this was our first experience of AirBnB I have to say it was an extremely positive one. I could not recommend Lemon Tree House highly enough. Thanks again for everything.