Priscilia was very responsive and met us promptly for both check-in and check-out. The flat is in a PERFECT location, and is GREAT for 4 travelers. It's pretty basic in terms of decorations/style - but perfect for what we were looking for. Recently renovated with 1.5 bathrooms made things easier for us. Large, fully equipped kitchen and dining room with table and chairs, which we barely used because there are so many great restaurant options nearby! Priscilia was helpful in pointing those out.
There were loud renovations going on in the flat underneath us, which would have been nice to know about, but Priscilia was very apologetic and nice about it. We had a minor issue with the AC which she was quick to respond to.
Really can't say enough about the amazing location. The apartment was exactly what we needed - large enough for 4 people, had 4 comfortable (twin) beds.