After booking this apartment, i didn't even check that i forgot to include my 6 year old daughter in the booking. And then Prima messaged me saying that i have to include her for security purposes and have to pay tax or something, i really don't understand then her friend talked to me over the phone saying that because my daughter are staying with us i have to pay for her and i have to pay $89 extra for my 6 year old daughter. Been booking in airbnb for a long time and never had any problems just on this booking. So i had to call airbnb and pay tru them bec i don't even know how to do it. So airbnb did it and then prima wants another alteration after airbnb process my request of paying the additional fee for my daughter. So it's done. Prima allows us to check-in early and we are thankful for that. When we get there the bathroom are not even clean and she told me she needs to clean it before she leave. The door in the bedroom are broken and you cannot close it. The shower room are broken. There is no washer/washing machine but on the listing and picture comes with it. There is a bad rotten smell in the kitchen. We only use the bathroom and bed bec we are always out so basically we do not need the kitchen. The bed smells good that it the good part and very clean. I asked prima before booking why is not safe she told me there is a veranda she did not tell me that thw stairs are too steep and if i knew about it i will not stay there because it is not safe for children. I asked airbnb too about why is not safe for children and they said there is a laundry soap and its not safe for kids but there is no laundry. It was so cold on her house. There is no heater/ac but she told me bec of the stress she can lend me one and we are thankful for that. The house is not close to the city center. It's like 20mins walk to baixa chiado and you have to walk up/down the hill. It's so hard specially i have a 6 year old daughter. I will never stay in her place again specially she is very tough for me to pay for that extra for my daughter but then again her listing is not accurate. Broken doors and missing laundry. She already know that the doors are broken and the shower room and the laundry is not even there atleast let it be like that but she gave me a stressful booking.