The location is great, within walking distance to everything in Belem. Once you study your maps and know where you are, you are near the bus/tram/sight-see. The train is a longer walk but doable. There is a modern supermarket 2 mins away and cafes around .. all a matter of exploration. The apartment is on the 2nd level up 2 flights of narrow wooden steps. It’s a nice apartment for 4, with 2 using the sofa-bed. If its just 2 adults, it would be perfect. It has a modern design and as with any apartment, its usefulness is only subject to the needs of its inhabitants. If it were up to us, we would prefer not to have so many cushions but perhaps this is a typical Portuguese culture so no complaints there - we simply stack them up in a corner for the duration of our stay; and put the cushions in the bedroom away in the closet. The added challenge is because we are long-distance travelers and needed more space for our luggage.
As the first time users of this apartment, we came across few minor issues that needed attention and the mgmt service was very good as they responded quickly and efficiently to our queries. We had stayed in Lisbon in another district 3 weeks earlier and though it was also managed by the same company, we think it was handled by different people in different district as the service back then was not good .. but here in this Belem apartment, it was excellent, thank you. Our stay has generated constructive feedback and I am sure it will be much better for future renters. One point we learned from a month in Portugal is that you should have your questions ready before you bid adieu to the contact who meets you at the start of your stay; this applies to any vacation rental.