Well, we have met with Barbara in a Museum close to the apartment at 18:00 o´clock, we prefer meet at 14:00-15:00 h. but she only could meet at noon or at 6 (there are some mails with the conv), I gave her 2 mobile number phone where she could find us if there were any changes.
At 18:00h there were nobody at the museum, we were waiting for her around 40 minutes and finally we decided to call her.
She said that she was in the apartment while we have met in other place without any new about the changes, she new that
we have been all the day driving from the north of Spain, we were very very tired and when we arrived to the apartment she were doing the laundry after having a shower, internet didn´t work during all of the days, there weren´t a bed and other things that there are in the website... We just wanted to let her know that the situation wasn´t correct and everything was strange she wasnt doing well the things and we were disapointed, it there wasn´t that we have been contracted. We were really sorprised with her and with the situacion.
First of all, insted of apologized, she gave us the option to give us the money back and we look for another place to sleep, something
impossible and unbelievable for us. Finally we accept the conditions cos we only wanted to have a good days in lisboa and in that moment, after all the day driving we hadn´t another option.
Leaving aside all of this, we have had a very nice days in Lisboa and in the apartment .And I think that our actitud was normal in that situation. The apartament was very nice, comfortable and well located and we would rent it again knowing before the real conditions. Just was the lack of information and the little interest the negative part.