We were going to give this place 3 stars but it quickly became 2 stars based on the condition of the apartment and some issues as we were looking to check out. That said, we stay in a LOT of airbnb's and even have owned several in the past.
The apartment is much smaller t han the photos make it look and is very run down. Whoever took the photos was a master because it's quite different. The place smells slightly moldy and desperately needs to be refreshed. The pillows on the couch are stained and gross, the paint hasn’t been refreshed in years, the toilet wobbles like it’s going to fall over. The chair at the desk was close to falling apart. The shower has a bit of that septic smell rising through the grate. I hoped running the water would solve it, but it didn’t. We also found cobwebs throughout the place, even in the bathroom.
There’s a strange loose metal disc on the floor to hold a cabinet shut in the kitchen (rather than just fixing it??), a piece of metal art covering a hole in the kitchen that was just weird. Oh and then loose marble pieces pushed to the edge of the door, we assume to keep the drafts low. They were impossible not to kick or stub your toe on them.
And that doesn’t even take into consideration the crazy woman across the hall that screams at all hours of the night or the VERY rude neighbors on the bottom floor who came out and yelled at us as we were leaving with our luggage on the final day. Mind you we were trying to be quiet on exit and kind. We had never seen them, so I’m not sure they like having an Airbnb above them, and as someone who paid to stay there, I felt assaulted for no reason. The owners need to work with their neighbors if they intend to host guests, otherwise, it’s a somewhat hostile situation for someone who is supposed to be on vacation.
But there’s more...
The apartment is very cold. When we asked for a few more blankets they mentioned charging us extra “tax fees” but we expressed that didn't make sense. And there wasn’t even a top sheet on the bed!
The steps up to the apartment are very steep and may not be easy for elderly or young children, I fell up them every time we came in. We didn’t mind them, as it’s common in Europe, however, I don’t think that’s listed.
To be honest my husband wanted to check out the day we checked in. It was only a few nights so we stayed, but we would never go back. Overall, it just felt tired. And for the price, when we compared other options...many for that price point looked better. It was just that we were misled by the beautifully taken photos online.
Joanna and Anna were very sweet and communication was easy. Ana was always incredibly responsive and kind, so at least there was that. Joana also sent us AMAZING directions and check-in info. They also provide TP, Paper towels, coffee, tea, sugar, salt, and oil. The kitchen supplies were fine nothing special, but I don't think many people would cook in this apartment.
And while check-in was fantastic and they allowed us to arrive an hour early, upon check out, we were not allowed any extra time whatsoever, and when we asked if we could leave luggage that was not allowed. We literally only had one rolly suitcase that would have proved so helpful to just have them hold it for a few hours. But they wouldn't. This was significantly different than I've ever experienced at ANY airbnb.
Ultimately, this was not worth the money we paid in comparison to others. I'd say...Keep looking.