We chose this appartement becauce it has an amazing location and from pictures it seemed spacious and clean.
The communication and the check-in were super easy and the host responded quickly via Airbnb.
When entering the flat we noticed how dirty it was.
Starting off with the kitchen: No towel for the dishes, the pan, pots and the bowls (almost everything) was dirty, the inside of the frigde was also not clean.
The couch had severel big stains, the floor wasn‘t wiped or even vacuumed.
On the steps up to the bedroom was a lot of hair (not ours).
The bathroom was even worse. The floor wasn‘t wiped 5 years, in the shower was mould… (so bring your own flip-flops 🩴)
Luckily the bed was clean so we had a good sleep.
Of course we informed our host about these conditions and she responded friendly and concerned.
She send the cleaning-staff a second time and afterwards half of the things we mentioned were cleaned…the other half wasn‘t.
All in all we tried to make the best out of it. We hope that our review will change the situation so other people will make a better experience.