This was perfect for our needs. Three women, two nights in Lisbon. Communication was excellent -we typically got immediate responses from the team. Location is close to restaurants, bars, markets. Obviously you have to tackle hills in Lisbon, but the apartment is right near the top of one of the trams from the waterfront if you need it. The mobile WiFi hotspot was a great plus. Be aware, it is truly a loft. You have to climb about 50 fairly narrow steps to the door, then another 12 or so to the living area. Comfortable twin and queen mattresses on the floor where the roof is angled. So if stairs are difficult or you have trouble getting up and down from the floor where the ceiling is low, this is not for you. View of the water from the flat is also nice and we used the washer and drying rack while we were there which helped with our packing for several stops in Spain/Portugal.