This was our first Airbnb experience and they made it very hard for the other hosts because they were excelent! Ana was kind and helpful since the begining and Bernardo gave us great tips about Sintra. They made us feel we were visiting friends! Even their adorable cats welcomed us :) The talks over a bottle of wine were always fun! They went to great lengths to make sure we would have the best experience possible in the city, which was more than we expected and we are very glad we met them! The room was exactly how it is in the picture (confortable, clean and warm), we had a private bathroom right in front of our room, wifi worked perfectly and there is a large supermaket in front of the building. I recommend them without a doubt! You cannot pick a better family to stay with while visiting Sintra. Thank you guys so much!