While the host swiftly asked us for a screenshot of a passport, at no point did he reply to share any check-in information - even though the presence of a smart lock would have made it quite easy. With still absolutely no news when we arrived at around 8pm at the property, we tried helplessly to call the host while standing in the cold February night in front of the door. No sign of life. The AirBnb hotline also tried, to no avail, and eventually told us to look for a hotel room.