At first Maria was very nice to chat to via the app and she gave a lot of info on how to reach the apartment without me even asking for it, definitely a plus. A day before I arrived she messaged me to say that unfortunately she wasn't in Lisbon on my arrival but she'd ask a neighbor to open the door. She also asked if I could tip the neighbor 5 Euro for her services. This I did find a bit weird as I had to pay extra for something which didn't really seemed to be my problem. The next day the neighbor opened the door and before I even had the chance of giving her a tip the lady had already left, which was fine by me but the next day I got a message from Maria asking me if I could still leave the tip at the reception. I did but it still felt a bit weird. The room itself was what you'd expect for a cheap room, quite alright but nothing special. My only problem is that the room was situated right next to the front door and the stairs (the room is in a student dorm, so I heard a lot of people coming home/leaving). All the common areas in the house were cleaned at least once a day so nothing to complain there. All in all of you're looking for a couple of nights in Lisbon and don't want to spend too much money this room will do