This was my first airbnb experience & I couldn't have asked a better host. Rosana was very quick to reply to any messages or queries I had. She keeps the house very clean & the water is always hot when you need to shower. Rosana is very friendly & has great knowledge about which local restaurants to visit & everything to do in Lisbon. The tram is only 5 minutes walk from her place which brings you direct to the city centre or you have the nearest metro about 10 minutes walking. She happily booked a taxi for me when I was leaving which only cost €10 to the airport. Thanks again Rosana & I'll see you again soon :)