Sergio and his team had fantastic communication throughout our check-in and stay. Although Sergio was not able to personally greet us, a member of his team graciously waited almost an hour for us to arrive late at night after driving all day and through Lisbon’s unique traffic. We sincerely appreciated their patience and flexibility, and ability to continue communicating with us after our greeter’s phone suddenly had technological issues.
The location is in the heart of a beautiful district. The building is on a hill so although the apartment is technically on the second floor, pedestrians from some angles have a clear view into the windows so be mindful when walking around inside comfortably. The apartment is as described in the photos, beautiful natural light flooding the main areas.
My only negative remark on the space would be some items were not accurate described. At the time of our stay, a dishwasher was advertised but this was not found in the unit unless an old sponge under the sink counts as the “dishwasher” which would be a little cheeky. Furthermore, there was no drying rack which also complicated simple kitchen function. There was no cutting board to be found, or cooking oil/basics as described in the listing. This specifically made our stay a bit more challenging because we informed the host we were doing groceries. Mind you, almost all restaurants in Lisbon close before midnight so it’s helpful to have some food prepped for late night snacks. Upon arrival I specifically asked our host-representative about kitchen basics (as advertised) and she said they actually do not provide despite being listed. This was annoying as it was a major selling point, to be able to prepare meals but without even a cutting board it was a little awkward to do so. Another past guest from several months ago made the same observation, about how some kitchen basics would be a helpful touch but at the time of our stay these items were not found. In the bedroom, the floating shelves have damaged the wall and new installations similarly are poorly done. There are some “finishing touches” on this former renovation that could be added before I would call it a “luxury” experience regardless of the overall beauty of the apartment and location.
My favourite part of the flat was the spacious bathroom, a very nice change compared to basic bathrooms.
Overall I would recommend this flat to a couple who prefers to eat all meals out, and the negative remarks I’ve noted can be easily improved upon. It’s great value for the location and comfortable to lounge in.