This is basically like a "boutique" hostel with no front desk. There are several rooms in the flat and the hosts don't appear to live there. The room was beautiful and exactly as it appeared in the photo. There's no air conditioning but I went in August and the climate was very comfortable. The location is excellent - a quiet side street off of a major road down town close to lots of restaurants, bars and attractions. It's very spacious, clean, comfortable and quiet, but very impersonal compared to a standard airbnb. My interaction with hosts was exclusively over the app until I ran into Joao on the last day as he was checking in another tenant. My flight was late in the day and checkout time was non-negotiable. When I asked for *secure* options for where to leave my bags between my checkout and my flight the hosts did not respond, so I had to sit with my bags for hours. This was a disappointing end to an otherwise comfortable stay.