The apartment is a bit smaller in person than the photos appear. I informed the host we would be arriving at 13:00 a couple of weeks before arriving and was told that would be fine. The day of arrival, I informed the host at 12:00 that we would be there about 20 minutes early (arriving at 12:40 instead of 13:00). During the 40 minute commute we did not hear back from the host, and upon arriving at the apartment I called the host twice, messaged through airbnb app, and messaged through WhatsApp, before receiving a response. I am glad this was the one day of our entire trip that it was not raining, since we were waiting outside the apartment for 20 minutes. We were told to ring the apartment bell and the person cleaning the apartment would let us in - we dropped our stuff off, and had a really hard time communicating with the person cleaning the apartment. We were not given much other information from the host. Small things that could have been executed better..