I was welcomed by Sandra´s lovely mother, but Sandra was always contactable. The apartment is right in the middle of the heart of Lisbon. You can walk from there to all the great places like the Praca do Comercio or the Mercado da Ribeira. I felt home from the first minute and had a great base for all my tours in and around Lisbon. Sandra´s apartment was very clean and cozy. But keep in mind that in front of the house there is a lot of traffic by trams, busses and cars. So if your sensitive you should prepare yourself. But the location, the furninishing and the very fair price made this place perfect for me. I can absolutely recommend it:-)