The location was great in reference to where we traveled. My issue was with the initial communication. We had an unusual circumstance as our original host cancelled on us the day before. He stated the reason was due to flooding in the area. We were already traveling and had to scramble to find something else at a comparable price. Airbnb recommended that we contact the hosts that we were interested in directly to ensure the same thing didn't happen again. We were doing all this on an excursion to Pompeii. Quite stressful. The hosts response was more of we can answer the rest of your questions once you book. This location was more than our original, but I wanted to be sure. I mostly needed to confirm check in time and time for travel from the airport to the location. She acted as though it was an inconvenience to answer the questions. I had already explained the situation, so a little consideration would have made a world of difference.