First we arrived and looked okey… half in the afternoon one random guest entry in our room saying the staff was wrong and we had to change, any new from the staff until WE contact to them. We changed to the room and the towels (are hand towels, you can dry your hands but are not enough for a body) and they were dirty. They hadn’t new ones and they gives again dirty towels (i have the photos)
We complained as well about there was not paper in the bathrooms and they hadn’t any backup, reply was: you are a lot of guests and someone steal it, solution wait until early morning. Next day 10:30 pm there was no signal of the paper.
Paying almost 300€ it’s enough for having a minimum of service we hadn’t. Worst experience we had ever in Airbnb