Nuno, Isabel and their co-host Pedro were very responsive and helpful. Pedro checked us in and took the time to give us so many recommendations. One of the people traveling with us took too much of his time but he was nice and polite about it. The location is really close to many of the attractions and we could walk to majority of places we wanted to see from the apartment. The apartment is located on the third floor and the staircase is narrow so be prepared to walk up.