I spent a wonderful 10 days here with my extended family over Christmas 2018. We were 7 adults plus two almost-2-year-old toddlers (twins). The apartment had a good amount of space for everyone both in terms of bedrooms and communal areas; even the dining table fit everyone. Susana was also able to provide everything we needed for the toddlers (two portable cribs, two high chairs, lots of toddler plates, forks, etc, and even a few toys!), which made our packing so much easier! The kitchen had plenty of plates, pots and pans, etc, and even a dishwasher (though no oven), which was great since we usually had breakfast and dinner at home. The apartment's location is perfect: a very quiet street right in the middle of the Alfama, within walking distance of a lot of tourist sites and easy access to public transportation (metro, trams, buses, trains).
The apartment was impeccably clean and Susana even came and cleaned it once during the middle of our stay and changed the linens. Both before and during our trip, she responded nearly instantly to any questions or messages with helpful replies.
Overall we had a wonderful vacation in Lisbon and this apartment was a great place to call home during that time.