Susana is a friendly, happy, busy person who will go the extra mile to make sure everything goes smoothly. The taxi she ordered for our departure had a most kind and honest driver who also went out of his way to be helpful. The apartment, Travellers' Nest, suited our needs perfectly ... we simply loved it... airy and bright with spectacular views from the balcony and mezzanine windows across the rooftops of Alfama, an old area of winding lanes quite traffic free, out to the sea and the cruise liner dock! And everything within walking distance.. though the steep narrow streets of steps were a challenge on a hot day for us older folk... but not by any means beyond us!! Lisbon is a wonderful sunny city with a lot to see and do and walking to the main attractions from the apartment was not particularly arduous! There are not many larger food shops nearby but there is a Pingo Doce at the Santa Apolónia railway station not too far away. It did us well! A great few days!