To start, Marcos place is convenient, clean, his parents were wonderful, and the home was perfect. I booked because of rave reviews for Marcos helpfulness and communication however, when I booked a month before arrival I mentioned landing early AM and Marcos seemed agreeable but when I got there I messaged him and didn't answer until I had been in Lisbon for almost 6 hours when he said checkout was at 3 for guests so I could go then. Thankfully he updated me so I could go sooner because I had all my luggage. Aside from that I didn't see or hear from Marcos the whole time I was there (4 days). I don't speak Portuguese so I felt bad for his parents because they hosted me and I could barely understand and used Google translator to speak to them. I accidently ran into the families oldest son at a restaurant and he was very helpful with advice but also spoke minimal English but he was very pleasant and I enjoyed meeting him. His parents are WONDERFUL, so hospitable and welcoming. I wish I could have communicated more with them. On my last day I ended up going to Belém and to a cafe with Marcos mother which was very nice of her and later enjoyed tea and bread. The room was great, the two cats are so sweet, the family is perfect but, I didn't get the same experience with Marcos that others have reported.