My boyfriend and I had a great week's holiday in this apartment and felt completely at home. Claudia was a wonderful host and made us feel very welcome, especially as we arrived late in the evening and she kindly helped us with the taxi driver. The flat was very clean and the kitchen was well equipped. Villa Bertha is really charming and we felt we were in the heart of old Lisbon, with luckily supermarket, bakery and shops around the corner. Only caution is public transport is not so easy in this area, unless you don't mind the touristy tram 28 which we really enjoyed the first couple of times. The flat itself is a good size for 2 people and beautifully decorated, and we felt it was a good value holiday overall. There were some minor issues with the key not working downstairs and the bed being a little uncomfortable, also not enough hot water in the bathroom for 2 consecutive showers but easily worked around. However, we would not hesitate to recommend this lovely flat to other people looking for a practical and cosy place to settle into for a few days.