This place was fine. The location was not too far from sights. Very hilly area (all of Lisbon is). Ana was nice over messaging, but I found Paula to be rude. Late to check-in when I clearly told Ana when I would be there and she said they would be expecting me. I didn't complain about the lateness, we didn't mind waiting, but when Paula came, she scolded me saying that I was supposed to text her a 20 minute warning. No reason to be rude and if she wanted me to do that, Ana should have told so. They left us a bottle of wine which was nice. Hard to fit two people in the bathroom hall area at the same time.