Good communication before and on our arrival. We were later than expected and João kindly waited for us and showed us around the apartment, which is definitely quirky and eclectic!
We were only 2 people so had our pick of bedrooms... we did chose the master bedroom with windows.... (others no windows but nice and cool). We did not actually use the air conditioning/ fans as the apartment was lovely and cool in August!
Also we were told some practical tips on nearest supermarket etc. We were also presented with pastels de natas! Yum! Nice welcoming touch.
Santos family contacted us midway through the holiday to see if we needed anything / any tips
Overall a very positive experience. We felt we lived in Lisboa for a week
Thank you very much ....we will be back