As it was our first AirBnB experience we where quite excited how everything would turn out. However, Alexandra did a fantastic job. Very shortly after the booking she got in contact with us, checking for our travel plans and providing address of the apartment and a contact number. Alexandra ensured that someone was waiting for us on the time of our estimated arrival (which was a challenge, because our flight was one hour late). The checkin was smooth and included all relevant information. The apartment was exactly as shown on the pictures; however seeing it in reality it even exceeded our expectations. It has a comfortable and bright bed room and living room with a big open kitchen, a very nice batch room with all the accessories needed. Alexandra provided for example a full set of towels for the two of us. The balcony is very nice to have breakfast in the morning. The apartment is located in a quiet neighborhood about 10 min away from the Benfica train station, which is perfect to take the train to Rossio (city center) and towards Sintra (in case this is of any interest). A supermarket is located in the lower floor of the apartment complex, which can be quite convenient for spontaneous grocery shoppings.
Alexandra and everyone supporting her were very kind and friendly, responded very quickly and supported us wherever they could. We can only recommend Alexandra and her apartment.