Joao got in touch with us prior to our stay and was very helpful in arranging our arrival. He is currently working abroad,but this wasn't a problem at all as his mum and brother were at the apartment to meet us. They were extremely welcoming and friendly. We thoroughly enjoyed our stay-the apartment is as it looks in the pictures with a lovely bedroom on the mezzanine level, and a fantastic terrace with amazing views of the castle. The location is perfect with all key sights, and the start of the 28 team route all within walking distance. We would definitely recommend this apartment and would love to stay again if we have the chance to visit Lisbon in the future.