My boyfriend and I stayed in Casa de Pendoa for 2 nights while visiting Sintra.
José was responsive and the Airbnb was easy to get to from the train station. Casa de Pendoa was perfectly situated in the heart of Sintra, all attractions were walkable.
I booked a room that showed a king, but we arrived to two twin beds made separately. When staff changed the sheets the next day, only the fitted sheet was added to hold the beds together. Sleep was quite uncomfortable for us both nights as result.
Shower water temperature fluctuated from scalding hot to freezing cold every other minute and we couldn’t figure out how to fix the temperature gauge. Some instructions on that would have been helpful.
Two pods were provided for the Nespresso machine- not enough for the 2 mornings we were there… Why include a machine if unwilling to supply guests with the pods for it?
It was this collection of missed attention to detail that left us feeling disappointed.