Alexandre was there to meet us and make sure we knew where everything was. We stayed at a few other Air BNB's during our Portugal trip and he was the only host that did this. The apartment was clean and was just as pictured. Close to Rossio Square, the metro and train station. It's in a residential neighborhood, be prepared to hike up a hill to get there. The Solar 21 restaurant is right around the corner and is a must. Our best meal was there.