This apartment was perfect for us. The beds were comfortable, every room had air conditioning, the kitchen was very well equipped. There was even a washer-dryer combination machine. It was such a sunny living room with beautiful large windows that it was hard to leave to sight-see. João told us we could drop our luggage a few hours before check-in, he met us at the apartment and because the cleaners had finished he checked us in early! He even carried one of our suitcases up the three flights of stairs for us. Communication before and during our stay was spot on, and we appreciated all of the guidance and tips about the city and our neighborhood. The apartment was in a great location, easy to get to everything by walking. My only caveat is that there is no elevator, so you need to be able to navigate stairs up to the fourth floor. We had no problem at all, it was a way to work off some of the wonderful food we ate. Speaking of food, just a few feet away was a wonderful bakery, a great restaurant (Maria Catita) and a wine tavern. So convenient. Thank you Ana and João, when we return to Lisbon we want to stay here again.