Andreia was very helpful and welcoming, she even swapped parking spaces with us so we could unload the suitcases from the car of my girlfriend! We felt welcome immediately, it was really a great experience. The apartment is located very well, and it is nicely equipped - in particular, it has a good, big enough bed and a hot shower that works for 2 people! Everything worked just fine, including check-in and check-out. Will definitely stay again!