The Blue House was very helpful and quick to respond to any message sent to them. They offered us transportation from the airport to check us in and get us acquainted with the area. We were given a map and some ideas of where to start sightseeing. They also offered to help set up any tours if we were interested. The apartment was in a great location, very central to many shops and restaurants as well as tourist sights. The street is full of bars and restaurants and can be very fun or very loud (if you’re not a night owl). The windows are very soundproof so they were effective on nights when we weren’t interested in the hustle and bustle or had early plans. It’s a very cozy apartment in an older building with all the necessities. Although the kitchen is well stocked, we did have some trouble with the stove and microwave which did not work. They were prompt in getting the stove fixed right away. However, we did not have any hot water for the last two nights of our stay even though it was brought to their attention at the same time as the stove. Because we were always on the go as our time was short in Lisbon we just dealt with cold showers. Overall, it’s a good simple apartment in a great location. But it would’ve made for a more enjoyable experience and a higher rating had there not been any issues to resolve or had we been able to take a relaxing hot shower after a long day of sightseeing.