wonderful location for exploring alfama/lisbon. my flight got in early, so they arranged for me to check in early. rita spent almost an hour getting me oriented, going over maps, asking me what i wanted to do. i`ve never had anyone take the time to ensure that i enjoyed myself. she recommended some tours, experiences and restaurants based on what i wanted to do. the place was clean and well organized as advertised. they even left a welcome bottle of wine. it is very close to the metro/trains. i would stay here again! overall, a wonderful experience.