Ana and Fátima waited so kindly for us when we were delayed because of problems with the public transport and even had some port wine and two pasteis de nata waiting for us! The place was so wonderful and cosy and we loved exploring Alfama from there. The kitchen had what we needed even though we only had breakfast there because of all the great restaurants in lisbon. The bedroom had a super comfortable bed and even though quite noisy from tram and construction works during the day, it was lovely and quiet at night. Keep in mind that the stairs inside the apartment are quite steep so it's not so easy to get your heavy luggage up. Once you're settled it's not a problem though!