No communication from host prior to check-in despite two messages I had sent. When we arrived (with no service) there was no way into the building, no info, no one there to help. Got ahold of Julia by phone and was informed the room wouldn't be ready until 5 which was 2 hours after our check in. It really put a wrench in our evening plans.
Booked a room with private bathroom only to find we had a shared bath. When I asked Julia she said there was an issue with the door in the room we had booked. Not the end of the world but I do feel we should have been informed of that ahead of time.
Overall, biggest issue was the communication, or rather the lack thereof. The bed was comfortable and there's a nice living room area. No shampoo/conditioner and one bathroom was missing toilet paper. But clean space and not so close to Baixo that you get a quiet neighborhood at a good price but a quick train ride to the nightlife.