Nightmare experience. I booked the accommodation for a reunion a few months before arrival because it had AC and multiple bathrooms. I should've cancelled when I noticed the host taking numerous weeks to respond to messages, but gave benefit of doubt. Messaged a few days before arrival to confirm - total silence. Then contacted phone number on listing and was told contact a different number. Finally heard back the same day I was going to fly out. I asked host to confirm details of listing because I noticed recent reviews had some negative comments. Was told bathroom not working only after I asked and despite host knowing the issue for weeks. Was then offered an alternative without AC and different area which wasn't going work in hot August weather. Contacted airbnb to understand our options under Aircover. Turns out Aircover is just marketing. Host stopped responding to Airbnb and me. Airbnb service was brutal too. They wouldn't cancel the booking despite host not responding to anyone. Took about 10 hours to resolve and multiple calls to Airbnb because they wouldn't call back despite saying they would. I literally booked an alternative as I was boarding my plane. Had to pay $1100 more for 5 nights because there were no options left and Airbnb only refunds original amount and covers 30% of alternate booking.