The owner live on the second floor and are a respectful and friendly.
The communication with the owners is really easy and all the informations is there.
The location is amazing and beautiful, the streets are really romantic and have orange light at night.
The place was very clean and you need a code to open the door, which made me feel safe and not to have to carry a key everywhere, and that's also easier for checking in as you don't need anyone to give you the keys.
It takes a little practive with the smalls streets in Alfama, because you can get lost easily so a map or google maps is great!!
In Lisbon, it is very rare to have a good heating system, most of the houses have electrical heating and in winter, it doesn't always work so well but this place had central heating and that was important for me!
I already booked my next stay at this place, and i'm very excited!!