I was delighted staying at Ines' apartment during my holidays in July. It was exactly what I expected based on the description and pictures, no false at all. The contact both with Ines and her sister was very nice and more that standard one - they were really involved and ready to help during whole our stay. They welcome us with the wine and olive oil - the Portuguese treasures which was very nice and unexpected. The location also met our needs - it is very close to central streets and squares (Chiado is one of the nicest districts in Lisbon) and at the same time quiet, without traffic outside. Even if outside there is some noise made by playing children you can shut the windows and turn on the air conditioning. The flat is very nicely and functionally designed. A lot of devices is brand new, very well equipped, 3 sides windows and the view from one of them is just stunning. Downstairs there is small grocery where you can buy basic product including wine and pastries. Neighbors say 'bom dia'/ 'good morning', we couldn't expect more... ; )