The communication about checking in was initially a little flaky until we got in touch with Andre over text. Andre was great and made us feel very welcome. The apartment itself had issues - the floors were dirty, the shower clogged and flooded on the first day, and the thermostat was initially misconfigured and broken so it was a little chilly. Eventually most of those things were fixed by Andre reasonably promptly so everything was fine, but it was just too many things to deal with on vacation. Some of the stuff is a little dinged up, but nothing major. The apartment's location is great, but I don't think I would stay here again.