Perfect location, walking distance from most popular neighborhoods a tourist would want to visit. Conveniently has access to an elevator (really helpful when traveling with luggage).
Check in was terrible. We arrived at the building at our scheduled check in time and had to contact the number provided to get the code to enter the building. No one answered the phone for almost half an hour. We entered the building as other guests or tenants were walking out, only to then be stuck in the lobby for more time to wait for the code to enter the apartment. Additionally, the apartment provided on our itinerary was incorrect, so we were stressed thinking we were in the wrong building. I then had to search for another phone number to finally reach someone who could help us. The person was extremely rude on the phone saying, “we were busy helping other guests, unlike you”, had no communication skills and simply tried to get me off of the phone. This was all after waiting around 6 hours to check in and strolling our luggage up a huge hill in 98 degree weather in Lisbon.