Giving it 3/5 stars for a few reasons:
- check-in was horrible. I wasn't contacted about time of arrival the days prior so I wrote to them (the agency Andre represents) prior to arrival myself. Told them the time but nobody was there. Had to wait 2-3 hours to actually get into the flat and in the meantime Andre wasn't even answering his phone. On top, the original flat I had selected wasn't available for some "technical" reason and I was told literally as I was waiting in front. Really unprofessional in my opinion.
- the (new) flat had a faulty dishwasher which was leaking water. This was not fixed during my stay. I had to clean up the flooded floors twice myself.
- there were some things included in the flat, like appliances and gel/shampoo and soap. But nothing with regards to the kitchen - sponge, enough dishwasher tabs, soap for cleaning dishes, detergent for the washing machine, etc. No basic kitchen things like salt, pepper, coffee...
Other than that the flat is very nice, it was very clean, in a decent location, close to some co-working offices. It had a nice view and appliances. Never had issues with hot water or lack of sheets, towels, cutlery or anything else. Good Wi-Fi and a nice TV.
But because of the horrible check-in situation and the fact that no one bothered to fix a broken appliance and didn't offer any compensation, I can't give more than 3 stars.