Great communication from the start. Pick up at the airport was not a problem at all and is very helpful - will save you $$$. Place was in an amazing location, everything is walkable and right next to the tram and 4 minutes downhill to subway.
Place was nice and quiet - very hepful to have own courtyard and being away from the main streets. Place had all you need in terms of amenities, and it’s pretty small. For us it worked because we didn’t need much. We visited mid September and Lisbon was very hot - the apartment can get hot at times, but luckily they had a fan which we put right next to the bed that kept us cool.