They were fantastic and accommodated our early arrival time, allowing us to leave our bags while we explored until it was ready. The apartment is great, with an amazing view of the city! They provided all necessary amenities and ensured we had a comfortable stay. They also provided fantastic restaurant recommendations that fit our vegan lifestyle! Note that the apartment is at the top of the hill so you must be willing to make the up and down trips, which we did not mind as it kept us active while we indulged in amazing cuisine. Also note that uber drivers may have trouble finding it with gps, so you may need to walk down a bit. Our stay was more than enjoyable and the hosts are wonderful people! We highly recommend you stay here! XOXO