Our host Belém greeted us on arrival (although a few minutes late so we were waiting on the streets in the heat with our big bags) but once she arrived, she showed us around the apartment, mapped out places of interest and gave us travel tips. She was also accomodating with our check out process and greeted us whenever she saw us around.
The room itself was spacious and clean, no issues there. The little balcony was a nice touch.
Bathroom was shared with other guests in the house which meant it wasn't always the cleanest all the time, but was cleaned by a cleaner daily. Lucky we had our own shower gel /shampoo with us as none was provided to my knowledge.
The bed is probably our biggest dissatisfaction, we could feel the springs beneath us pressing against our bodies which made it hard to sleep the first night, I didn't bring this up to host directly, but would suggest a thicker mattress protector.
Another small thing to note: we weren't allowed to use the washing machine although there was one in the house, which meant we had to hand wash any clothes if we wanted to. We also couldn't find a kettle to boil water on the first 2 days, but one appeared on the last day thankfully.
Location was good: 6 minute walk to the metro station which is then a 3 stop ride to the city centre, so all in all, less than half an hour and you're in town which was great!
The neighborhood itself didn't feel too safe when we were walking home at night when it was dark as it's a fairly quiet street and needs better street lighting.
All in all a satisfactory, clean stay, close to the city by metro.