Isabelle exudes Southern hospitality at its finest (which we loved, being from Texas). She is thoughtful, considerate, and genuinely cares about your stay/experience. She was quick to respond from the very beginning of the booking, was helpful with the taxi info from the airport, and greeted us when we arrived. She even had the taxi driver help carry our luggage up the narrow stairs (the stairs are indeed narrow especially if your luggage is on the larger side). Isabelle took time to go over her favorite restaurants in the area (which will not disappoint), suggested local spots to visit (with the most beautiful views), and welcomed us with fresh bread/coffee/bottled water, and fruit. She was extremely detailed (which I really appreciated), and it was really neat to see the pride she has for Lisbon (considering she is from France). We wish our visit was longer because Lisbon ended up being our favorite city! The location is amazing too! The home was very clean and had everything we needed. We walked everywhere! Just like all spots in fabulous locations, you're likely to get some night-time noise, which didn't bother us at all (we just put on our "white noise" app). I highly recommend booking your visit with Isabelle, she is an absolute doll!!!