This was a horrible experience with both Airbnb and the place that we rented. The first option was good but the first host canceled the reservation a few days prior to my arrival. The only thing that the host offered was an immediate return of the payment and Airbnb just offered a discount on the new reservation if the amount is higher. I had an impression that probably the host found a better deal and wanted to get out of the commitment with Airbnb. It is absolutely unfair for the guests. Out of desperation, we found very few acceptable options (no more possibility to cancel since only a few days left prior to our arrival in Lisbon).
Regarding the property that we stayed: We are absolutely unhappy with the choice as it was completely misleading.
1- misleading about the address as the address appears only after confirming the booking
2- extremely noisy during the evening and especially during the weekend, both from the street bars below and from the neighbors upstairs.
3- Somber apartment, poor natural light
4- cockroaches
5- very dirty carpet in the living room and bathroom and kitchen
6- foul smell in the bathroom
7- horrible curtains falling from the curtain track
8- bad ventilation throughout the apartment, no windows in the bathrooms and kitchen
Such a bad experience, both with this horrible place and the unprofessionalism of Airbnb, never again and I suggest that you double check your choice of properties prior to any commitment.