Great communication right from the start and throughout the stay. The apartment is conveniently located. First was misled by going through a bunch of narrow paths given by Google maps from the train station, then later realize its only one straight path up from Museo do Fado. Can easily access to the Baixa via the flatter roads near the shore or via venturing the hills. Only downside is the hot water tank seems to run out of hot water if one takes a long hot shower. Otherwise, everything is good!