Great communication with Martino with lots of support for the arrangements and check in, they also provided a great list of recommended places and were very flexible with check in time. The place is very well located and is very big (we found it bigger than it seems in the pictures) and clean; they even left a bottle of cold water and wine as a welcome. There were a few tiny roaches coming from one shower drain, which made us avoid having a shower there (we were staying only for a night so it was not a big deal), however this is not uncommon in old (restored) buildings close to the river in summer, and it was obvious it was not due to cleanliness (as said, the place was super clean) plus the host offered to take care of it, so it's not a reason for not recommending it. The location is perfect for visiting downtown Lisbon.