This apartment is not what I would call an Airbnb apartment, for the reason that there wasn't any personal contact with Ricardo and everything was self-sustaining (keys, cleaning service). You have to let yourself in with an app on your phone. I would not call this very elderly friendly because my mom and dad thought it wasn't very safe. But it did work well. The apartment is very central which is nice if you want to do some sightseeing in Lisboa's touristic area's. But you hear everything that happens on the street during the night. Everything in the apartment was working and the place was clean and new. If you're looking for a formal hotel/apartment kind of atmosphere this will work for you just fine.