The location is great and the top floor of this duplex is too, newly redone and boasting a view of the castle. Unfortunately the lower floor shows its age. The kitchen is cramped and the appliances old (we were told it’s going to be redone very soon) and so is the bathroom. The hot water would go cold mid shower and then come back on again. The TV dates back to the 90s and the lighting is poor. The sofa collapsed when my husband sat down. This apartment is close to the Rossio train station, which may explain the street noise at all hours of the night, loud talking and laughing. We booked this last minute and were grateful to find it but would not choose to return. Raquel is a good host. I don’t like to leave mixed reviews but this our honest take on our stay.