Hugo has been the most helpful and accommodating host - helping us with our luggages and allowing us to extend our stay as we had a late flight home. Communications is also clear and fast. The place is clean , centrally located and near the starting point of the iconic tram 28.
But do read the things to note before you book to determine if the place is suitable for you. There are steps to climb before getting into the apartment, so might not be suitable for elderly or people with young kids. Not a place i will want to stay in winter cos there is no heater. Hugo did lend us a portable heater but it wasnt sufficient. All these are indicated upfront in the listing.