Though I did not get to meet her in person, Sandra was warm and welcoming over messages. She offered a place for us to put our luggages since we arrived earlier than the check in time which was very conveniently located near the accommodation. The house was very well furnished, extremely clean with basic amenities available. There are however a number of narrow stairs you have to climb. This was not a problem for us with small cabin bags. Overall, it was a very pleasant stay and I will definitely come back to this housing the next time I'm in Lisbon.