Unfortunately, we did not have the best experience at Ines & Duarte's and it was mostly to do with our interactions with the host.
We are weary of coming off too harsh but believe that the public should be entitled to learn of the events that occurred, in order to make an informed decision.
The front door of the apartment in the building is very old and thus, very difficult to pry open. We tried calling the host whilst simultaneously spending 5 minutes constantly trying to push it open. The host finally answers her phone, tells us this is a usual problem and her solution was for us to continue pushing and pulling as she "was not in the building as she was at work" (my use of quotation marks will later become clear). Eventually, we manage to get the door open and we thought that that would be the end of it.
We did not know that the bedroom doors would auto-lock (nor were we told that there was a way that you could disable this function). Thus, after taking a shower, we realised our mistake (the keys and all our belongings were in the bedroom). As we had no phone to contact the host, we had to knock on the other apartment doors and ask to borrow a phone (which was kindly accepted). Upon calling her, the host storms out of her apartment in her pajamas (remember that she "wasn't in the building") and exclaims "What is going on?!". My boyfriend explains what has happened, and she angrily asks us "Why didn't you use the spare key in the electricity box?!" (this had not been made known to us). Then, she proceeds to demonstrate huffily that we could have disabled the auto-lock function and that we should've known how to "since all these doors work like this". Needless to say, this whole ordeal really upset us.
Another problem we encountered was that before confirming our booking, we asked whether luggage storage services would be provided. This was promised and was not upheld. We were not notified until the day before check out and apparently we should have known this service would not have been available since we should've seen "the repair works downstairs".
The apartment is filled with passive aggressive signs. My favourite example being: "do you like ants? If not, make sure to clean up your mess! Cleaning equipment is provided for you, it is easy!!!!!", followed by a cartoon animation of an angry mom looking cross.
The blankets were provided without duvet covers.
Other than all the above, the flat is in a convenient location (though not wheelchair accessible as it is on the 4th floor without a lift). It was also clean (not suitable for guests with dog allergies).
In my honest opinion, not worth the price.