The staff at the Blue House was amazing! They responded immediately and clearly through Airbnb with all communication. I was traveling solo and I arrived at their office to friendly smiles and helpful advice. My flight arrived early in the morning, before they opened, and they went out of their way to have someone meet me at the office and store my bags until my apartment was ready. They booked a great tour for me and arranged for a driver to the airport. They went above and beyond and they really made my stay in Lisbon so much better! I highly recommend the Blue House!