Terrible experience from beginning to end, unfortunate because the location and apartment could of been 5 stars. Not being able to enter the apartment because we were given the incorrect keys and there for locked out with our luggages for 1.5 hrs in the blistering heat.
Not being able to utilize the shower in the bathroom off the kitchen due to clogging, which I then had to clean because water was running into the kitchen damaging the floors in the bathroom and kitchen.
To a filthy duvet that was not washed but expecting your guests to use that on our body's. ( fecal matter, blood & urine )
Freezer was also difficult to look at with blood and left over raw meat from previous guests stuck in it.
The host did offer to enter the building to fix the shower drain however we did not allow strangers in the apartment in our absence, and were not going to waste our last day waiting around for issues to be solved that shouldn't of been present to begin with.
After contact with the host we were offered 50% of the cleaning fee and 10% of our first night reimbursed. It's quite insulting, I would not recommend this apartment or Host Altido by any means. Beware enter at your own risk, that is if they provide you with the correct keys to begin with. A neighbor told us this was a reoccurring issue that guest have often. Even though I seen no reviews regarding the entry to the apartment.