Many many thanks to Joana, Paulo and Camila
Before arrival the communication was rapid and they were so friendly!
The only thing I wasn't told was that I was given a different room to what is offered since the room I booked was taken just before I got to it. I wasn't upset though since the room they gave me was actually nicer which is very cool of them ;)
Met Joana who was amazing. She gave me a list of where to go in Lisbon and basically sorted out my trip for me.
The room I had was very nice and the bed was so comfy. I slept so well.
Great job guys!