Patrizia and Roberto were very welcoming - we started knowing the Lisbon and tiny bits way before we arrived. They helped us with tips about taxis and public transportation, which made arrival really simple and safe.
The place was awesome, even better than in pictures - and neighborhood was really quiet. There is a great park nearby with awesome view and really nice cCfe, so you can have a light breakfast there or have a beer after a very rewarding walk through Lisbon.

Needless to say that they were available at all times, and helped us a lot with their tips about interesting places in Alfama and beyond.