The communication with Robert was excellent: quick answer to our questions, also in the exchange prior to our reservation. Flexibility: we could benefit from an earlier acces to the apartment upon our arrival, which made us gain time. The duplex-apartment was clean, very well located in the Baixa area, with a tube station within walking distance and other public transport facilities in the vicinity of the apartment. Close to shops, restaurants and the location is ideal to visit the city by foot. The terrace on the top floor is great, although we hardly used it. In our view, the apartment is slightly overpriced.