We were unable to stay in our original Feels Like Home Airbnb due to flooding and we were switched to a different one. Because of that, this review is about Feels Like Home more than the specific apartment. They were very communicative about the switch and did ask us how we felt about the place they switched us to ahead of time. It was an upgrade they offered us at the same price as our original place, but it was in a completely different neighbourhood. Check in and check out were easy and they were very responsive to any questions or needs. We did have a bad experience with our neighbourhood the first night that soured our experience a little bit until we figured out the lay of the land a little more. It would have been nice to have a little more information about the area ahead of time to have avoided an uncomfortable (for women) part of the street, but other than that everything was perfect and I would stay in another Feels like Home apartment in the future.