First of all, I want to say good things. The apartment is very comfortable and beautiful and has probably the best view in Lisbon. And despite a few problems, I would stay here again. The main downside was how the host handled the communication. The apartment was not ready at 3 pm, as said on a listing, and no one informed us about it. The host didn’t find a time to send us a simple text that there was a delay... I understand those happen; guests before us didn't check out on time.. but we could continue to enjoy the city if we only knew. Instead, we arrived and parked (and it’s hard to find parking there), and no one told us that nothing was ready. And when I spoke about those communication troubles, the host, instead of apologizing, began to defend himself and attack. We parked our car, left all the luggage and went for a walk. The apartment was ready only after 4 hours. It also turned out that the place we arrived at was an office, and the apartment was in a different location the host allowed us to park and bring out bags without saying that it was not a place we were staying. If he just told us, we would leave everything in the car. So when we finally got to the apartment, there was a bottle of wine, which was a nice touch for all the inconvenience, but the wine opener was broken. No one checked on it; of course, this is a minor issue, but it still added to my experience. Overall I still had a good time, but I wish the communication were better.