Communication was very good, Mafalda was waiting outside the apartment when we arrived to let us in. She showed us around the apartment which was clean, quiet, spacious and comfortable. She introduced us to the local area, pointing out shops, restaurants and the nearest Metro station on a map. There was a nice welcome gift of a bottle of wine and some very good Pastel de Nata tarts which we appreciated. The quality of the food in some of the local restaurants was very good and honestly priced. Use of public transport, the Metro, trams and trains was easy and we used it to see the sights. Lisbon in general (except along the waterside) is quite hilly and some energetic walking can be required at times but can be rewarding. We would thoroughly recommend this apartment.