We were met by Anabela on behalf of Ben & Sophia and she was very warm and welcoming. The apartment's in a great location and just as described - plenty of space, very light and clean. The only downsides for us were that the Wi-Fi stopped working. We contacted Anabela to resolve the problem but unfortunately it wasn't fixed before we left. The other niggle was that it was quite noisy despite being in a quiet neighbourhood/street. Outside of the host's control but we should point out that during the day there was a lot of noise from building work being carried out on an adjacent building, and each evening and early morning there were loud dogs barking. It is a really lovely loft apartment though!