We had a comfortable stay during our visit to Lisbon. Unfortunately, we did not get to meet Joao or Racquel, but the self check-in and check-out steps were simple and easy! The only issue that we had was the parking, as it can be fairly hard to find in the area especially during the Christmas holidays. But other than that, the place was clean, a great wine was at our display to use, all amenities were also available, such as a washing machine, toaster oven and Nespresso machine. There is a grocery store 1min away, so that was super convenient and there is an amazing Portuguese chicken take-away place, just down the street!