Email communication with Rosa was excellent. I was met by her partner to show me round the apartment and he was helpful and friendly. The apartment itself is very well located for food and nightlife and many of the main attractions of the city are within easy walking distance. It's also well placed for catching the popular #28 tram. The apartment is beautiful and has everything you could want to make your stay in Lisbon thoroughly enjoyable. I have no hesitation in recommending this place and would happily stay there again.