In the beginning, everything was great with the apartment for my professional stay in Lisbon (easy check-in, great location 200m from my meeting venue, clean and nice, quiet street)....... except for the fact that I had no water !
I had some in the evening when I arrived, and good thing I took a shower then because I had no water at all the following day. Had to wash my armpits and face in the morning will a leftover water bottle, and trust me it is not ideal before a full day of meeting with colleagues (for the first time in 2 years since COVID appeared) ! But also and most importantly, it was my first business trip after having had a baby 10 months ago. A baby I am still breastfeeding, so I had to pump my breastmilk several times a day and I had chosen the apartment so that I could walk from my meeting, pump, and wash everything quickly and privately. Not so easy without water... Not to mention not being able to drink, flush the toilet etc.
The host was reachable in the chat, and I was contacted by a man who "works with Edna" who told me a plumber was coming around 20:00 that evening. In the end, the water was back on around 21:00 to my huge relief !
Honestly it would not have been that big of a deal if 1) I was there on vacation, that's an adventure, right ? but a business trip, not so fun and 2) if I hadn't need water several times that day to wash my breast pump and bottles...
I would appreciate only paying one night instead of two for example, and I will be contacting Edna about that. Hopefully I will get some understanding from her :)