Pedro and associates were friendly and helpful and communication was easy. The location of the apartment is very convenient, right next to a major transporation hub (Oriente), a shopping mall, largest aquarium in Europe, walk along the river, and the cable car. The apartment has stunning views and plenty of space. I would not recommend it for staying with a young child, as we have, because the windows open straight out with out any protection (as we were helpfully warned when the host saw our toddler). However, the space got hot and stuffy at night even on a cool spring day, with the windows shut. The space will work much better for adult travelers.