Ana's apartment was good $ for value. But the communication before check-in was a bit nerve wrecking. I didn't hear back from Ana until I got AirBNB customer service involved and heard back from her 4 hours AFTER my check in time. Thankfully my friend landed first and was able to call her to get the access info. There seemed to be some confusion on her part regarding the check in but responding to my messages on the app prior to check in was all that I was looking for to feel more relaxed.