If I could stay at a Courtesy property everywhere I travelled I absolutely would. Ana and her team provided hospitality above and beyond any AirBnb I have stayed at and any hotel!
To begin with, the space was very clean and well kept. There was virtually no noise despite being in a busy center of Lisbon. There were shutters AND drapes on the windows for maximum darkness when sleeping. As well, the air conditioners both worked and kept the space cool and comfortable.
Next, we were greeted by Ana and some extra goodies upon our arrival. She had secured robes and slippers for us (upon request) and added a personal touch of Lisbon by way of a small bottle of port and two pastiel de nata from the bakery just down the street. But this was not even the best part of our check in, it was the BINDER!
Ana and her team have created a massive binder that has suggestions for what to do, where to eat, where to shop etc. everything has a map telling you how far a certain location is from the apartment. As well, there are average prices for two which we found very helpful and restaurant information like name, address, and hours. That binder was a life saver and we used it everyday for recommendations and to plan our sight seeing for the day. It was the ultimate personal touch and really elevated our vacation.
Lastly, we left a shirt upon our check out and Ana has graciously offered to send it back to us. This is above and beyond what I round expect of an AirBnb host, the experience is really more akin to a 5 star hotel!
I would recommend Courtesy properties to anyone I know traveling to Lisbon. The price and amenities simply cannot be beat!