Even before we arrived in Lisbon, we were in touch with Tania to see if she could help us with our luggage prior to the 4PM check-in since our flight arrived at 11:15AM Communicated with Tania and, voila'---problem solved. The apartment was perfect! The neighborhood is beyond charming (but be prepared to hike up some hills) and being in Lisbon was---thanks in a large way to Tania---a memorable time for our family.