Carol truly went above and beyond for us while we were in Lisbon. The airline lost my luggage carrying my baby's bed, milk, and diapers. Carol drove me back to the airport very late at night to help sort out the problem. She also drove me to the grocery store so I could purchase items for my baby. She was so helpful from beginning to end. My family and I really appreciate her help. The apartment is wonderful, clean, and bright. The television is fantastic, and all of the appliances are very modern and easy to use. It's nice and close to the airport but there are also many amenities within walking distance.