Everything was fantastic at this 3 bedroom, 2.5 bath apartment with multi-levels in the best neighborhood of Lisbon. Directions were great -- parking spot in the building (getting in the garage is a bit of a challenge as is all driving in Lisbon) and how to get the key. While there, we had a question on location of washer/dryer and it was responded to immediately! Lots of towels, a hair dryer, and everything we needed. Owners checked in via message regularly to be certain all was well, and it was. Information binder on the table was filled with everything we needed, and the restaurant recommendations were great. Highly recommend this gorgeous apartment.