We loved staying at Joao’s apartment in Alfama! It was centrally located next to amazing restaurants and souvenir shops. The trolley is right outside the door, so it is busy and lively - we loved it but it can be loud. With the few minor issues we had, he was so quick to respond and went above and beyond for a resolution! He gave us recommendations for restaurants (all were delicious), arranged airport transport, and provided an amazing cake and wine to help us celebrate a birthday! And the 4 bedrooms and 3 full baths were ideal for our group of 5 women - we had plenty of room. The building is old and historic - they were putting in an elevator (but not sure when it will be completed and working) - this apartment was up a flight and a half of stairs. Easy self check-in and check-out.