This was a miserable AirBnB experience. This can be attributed to the state of the apartment itself but also to the of ineffectiveness of the apartment’s management company, named Innkeeper.
When we booked an apartment with Airbnb for our summer trip to Lisbon, we had a nice apartment reserved in the Principe Real neighborhood and then, six weeks before arrival, the host moved us to this apartment claiming “structural issues” with the one we had reserved. We investigated alternatives but it was too late in the season to get one at a similar price or location.

We arrived on a Monday and in the midst of the 2022 summer heat wave. The air conditioning didn’t work and we spent days negotiating a fix with with the property manager and Airbnb HQ. These were to be our vacation days but they were instead days of work and heat induced sleep deprivation.
From Lara of Innkeeper: "We've been in contact with the condominium which is something that takes time unfortunately. It seems that it's an issue that they're aware from the central machines in the building and that they will solve it this week. This is the information we have.” Meaning that this was a preexisting problem they were aware of but they rented to us anyway during a heatwave.
After three and a half days the AC was marginally repaired…it worked some of the time but not all the time. We only received a 20% refund for three days.
Add to that the following issues:
Adjacency to a police station and hospital: frequent sirens blaring all day and night.
Street noise: the rowdy neighborhood party scene at night.
The noisy alley outside the bedroom windows: you cannot open the windows in the bedrooms because they face an alley where drunks, drug dealers, and prostitutes hang out till the wee hours.
The sewer smells: During our final four days there were sewer smells coming out of the shower drain in the master bedroom that made it uninhabitable.
The pool: The nonstop partying at the tiny pool in front of the apartment — large groups of young guys come to drink beer in the pool from 10 am until 10 pm getting drunk and loud and leaving their party garbage and dozens of bottles at the pool. This garbage was left untended for over a week before cleanup.
The dirty floors inside and the filthy deck floors and furniture outside.
The neighbors upstairs with kids running back and forth day and night.
Rent at your own risk.