On the plus side, the location is great and it's fun to have the 28 tram going past your windows. We never met Luis but he is quick to answer emails. The lady that came to meet us was late and appeared to be in a hurry when she did arrive, which was a bit disconcerting. The main thing that created issues for us was the smell coming from the restaurant downstairs which permeates through into the flat. It is a really strong smell and we had to leave windows open all night to sleep, because it's worst in the main bedroom. Not sure what we would have done if it had been winter! The living room area is really nice with the little balconies on the main street, but the bathroom has seen better days.