Through unforseen and several flight changes and cancellations through the airline we were forced to book an overnight stay in Lisbon very shortly and suceeded with the host Vaz. One of her room was immediately available and uncomplicately to book. Vaz responds immediately and she was the help in person. She even agreed to refund us completely for the originally booked room after another flight change that caused a shift to the next day and another room of her although not possible normally. To keep it short, this gets our highest possible recommendation. Lovely room, especially the suite, lovely person, fair prices, top service, no problems at all!