Good apartment in a great spot and team was very quick with responses. I do have to write some small points of frustration though
1) They ask guests to go to a completely different location to pick up keys- even during normal hours is not ok. I had no time or patience for this so they sent someone to meet me at the home but charged me 30 Euros. This doesn't make sense to me
2) Kitchen had zero basics like oil, salt/pepper or anything for cooking food. Means the kitchen is useless and not in the spirit of renting an apartment with a kitchen if you have to go buy a ton of basics for frying an egg. It did have all the equipment though so not referencing that
3) Charging for a second key! If someone is renting a two bedroom/two bathroom home it doesn't make sense to charge them for a second key. If you have one (which they did) you should provide one in this instance as the home is likely to have two separate guests. If I am paying for two rooms I expect two keys without charged extra :(