Prior to our arrival in Lisbon, Bruno was already communicating/checking in with us via WhatsApp. He arranged taxi transportation to make our arrival to the apartment easier, as well as for our departure. The apartment was beautiful and perfectly located in the center of the city. Upon entering, we were welcomed with a bottle of port wine and Pasteis de Nata tarts! There was a binder of Lisbon information, also available in multiple languages, that he shared with us for recommended restaurants, bakeries, and sites in the city. Each recommendation had a description, map, and a time to reach each destination. The apartment came equipped with extra adaptors, Lisbon travel books for reference, washer/dryer combo, dishwasher, coffee maker, cooking essentials, and a comfortable bed. Bruno was exceptionally helpful and made our stay in Lisbon one to remember! Highly recommended!