Not recommend this place for a few reasons:
CONS
- They confirmed a specific room in writing, but the room was occupied when we arrived. We agreed to stay in a less appealing room at the same price until our room became available. We had a day. We had a time. Standing with our repacked luggage we learn the room wouldn’t be for another 2.5 hours. No staff member was able or willing to take any responsibility. In either case.
- Loud central courtyard with rooms looking into the neighbors.
- Warning for longer stays: only 2 Shared washer/dryers for 11 units and not much of a system. Several times people removed our wet clothes after the wash cycle. I get it. People need to share. But you don’t toss somebody’s clothes into a hot dryer! That’s what a staff person did, which shrunk all my linen shirts. Twice. The second time after promising to never swap clothes again. No staff member was able or willing to take any responsibility.
- no full length mirrors
- A/C ONLY in the living room, so bedroom gets stuffy at night
- For me the pillows were too firm, but to each their own.
- no salt, pepper, tea, etc in the “stocked kitchen”. You do get 2 coffee pods. And you have to buy your own washing machine soap. Not our usual experience for a longer term stay.
- internet/Wi-Fi is slow - 45M.
PROS
- great location in a flat section of Lisbon near the Timeout market
- Friendly and attentive cleaners. Despite some legitimate issues with the laundry and check in, the staff was nice.
- large shower with lots of warm water.