Really disappointed about the service. There was NO basic items in the flat i.e. toilet paper, towel, shampoo, body wash. They promised to bring it but never came while we stayed there for 3 nights. Not responsive when needed. When we complained about this, they insisted that we should present the receipt to get reimbursement and they only informed this to us 10 days after we left the place and Lisbon which they never asked in the first place. Really unreasonable and the they were not really apologetic.
Location wise, the road is a private road (only allowed for the registered cars) and the taxi couldn’t come which meant that we had to bring our luggages all the way up to the place which is quite far. The place has no entrance or reception. Felt unsafe.
The flat itself has nice decoration and interior. Overall, it was quite unpleasant experience and would not stay there again.