Carlos and Rui are exceptional hosts, and this was evident from the moment Carlos got in touch to say he would collect us from the airport. Actually Rui picked us up and drove us back to the lovely apartment in a quiet, peaceful part of the beautiful city of Lisbon. Rui was absolutely charming and very, very helpful. The apartment worked really well for us and was immaculately clean. Although I had read other reviews and knew that some provisions were likely to be in the flat, frankly the quantity, quality and openness with which they were offered exceeded all expectations. There is nothing I can think of which would have made the experience any better.