The apartment was very nice, clean and in an excellent location. However, there were a few things that I was surprised about.
Firstly it was difficult to get quick answers from the host despite emailing and calling them. The entry code wasn’t sent to us when they said it would so we had to call several times, then they could not find the reservation. When we did get into the apartment it was very nice and clean. I must say I was a little disappointed as they hadn’t left enough toilet paper or any bottles of water in the fridge which would have been a nice touch.
From day one there was an issue with the toilet where is did not flush properly or continued to drip water. When I contacted the host they seemed to know about it and tried to tell me what to do to fix it. They wanted me to send them a video of the issue. In the end we had to shut off the water supply to the toilet and only turn it on when we wanted to use it, not ideal over a 5 day stay. It would have been much better if they would have fixed the problem they clearly knew they had.
The apartment is located in a great area. Really happy with the location. But what I will say is that it is very noisy at night, especially during the weekend. I will also say the walls and ceiling are paper thin so you can hear everything. I believe the host owns the entire building and the guest above us was very noisy. One night they must have come back drunk and there were heavy footsteps for the entire night keeping us awake, but every night we could hear them stomping around.
Overall the apartment was nice, location good and Wi-Fi worked well. But all the issues did tarnish the stay and other than the noise outside these problems could all be resolved easily. If the host were to turn their attention to these issues I would stay again. Simply acoustic underlay to the apartment upstairs or a rug would help. The toilet issue was very wrong and should have been resolved before or during our arrival, there was time to do this.