Diogo was very pleasant and responsive. a few things to note about the place for future guests. there is no washer or AC, we should have read the descriptions, that was our fault. however when we asked for a fan, his assistant brought over a small fan that was completely covered in dust. the floor was dirty and the place was very hot and smelled very musty. the ceiling was also leaking drops of water at one point which we let him know about. the location is great, however is it very loud at night and you need to keep your bedroom door closed to drown out the noise which causes it to be even hotter. overall the place served it's purpose for us but it was not as nice as we thought it would be.