We had a great stay at Luis's place and would really recommend it. Although we didn't meet Luis in person he was very quick to respond to all our queries and went above and beyond to be helpful throughout our stay. Our flight came in late and we fully expected to have to get a taxi, but Luis arranged for his brother to pick us up for no extra cost which was really thoughtful. When we couldn't work out how to unlock the front door he responded really quickly and explained what we needed to do, and he sent us great local tips throughout the stay. The apartment is really nicely decorated and the murals are brilliant. We would definitely stay here again if we come back to Lisbon!