I stayed at the apartment with a friend, though the location was good, I would not recommend renting the room. It all seems rather fishy. We send Reagan several messages upon arrival, and she never answered. On the day of check in, we received a generic message with information on check in time, and that we could collect the key in the hostel opposite the apartment (all our other messages were ignored, we thought maybe Reagan was a bot). We arrived an hour earlier and went to the hostel and left our stuff to go explore a bit. 5 minutes before check-in time, we received a message saying the room was not ready in time, something with the bedsheets. We arranged to meet Reagan an hour later then at the hostel. When we came back to the hostel, there was no sign of Reagan. The girl at the counter talked to two other girls working at the hostel, and one of them agreed to take us up to the apartment. They just had to find some clean sheets. So that had not been done in time. We asked where Reagan was, and they looked at us as if that was the most weird question to have. We asked again, and they said that “she was in a meeting with the boss”. Not sure we believed that. We went up to the apartment. The room and kitchen was like on the pictures. We asked again if Regan would stay with us in the apartment, since we had only rented a private room in shared apartment, the girl once again looked strangely at us and mumbled “yes”. We asked who owned the place, and she said “The boss owns both the hostel and this building”. Then she left. At the end of the corridor there was a door, however we never got to meet the person (or persons) who lived behind that door. We could hear her/them come home late at night, and use the bathroom, but never did we meet who lived behind the door. It was really uncomfortable not knowing who you shared an apartment with, and who you could meet in the corridor suddenly. We found a picture of the girl who had showed us the room: she was with two guys smoking in the room we rented. Later when we went for dinner (4 hours after we had received the keys) we got a generic message again from the Reagan profile, saying the room was now ready and that we could get the key. So weird. Our theory is that the girls who work at the hostel, live at the apartment for free probably, and then get extra pay for helping out with renting the room on Airbnb, and that Reagan is just a cover, we don’t believe she exist. The local tips “she gives people” are just printed out on a sheet of paper lying in the room. So that could be anyone who has written that, and they are not “local”, but just your regular top 10 of Lissabon. All very fishy.
On top of that, the mattress was to big for the bed frame, so it was tilted to one side, and on the last night we found out why it had been smelling of mold the entire time: the mattress was full of mold !! So disgusting!!! Unfortunately we did not have time to complain about this, and where also fed up with the fishy situation and just wanted to leave.