I honestly would not book this apartment if you a) want to have a convenient place to stay in Lisbon and/or b) are traveling with more than one person. There were two people in our group, one who is about 6 ft tall, and we couldn't stay here. We ended up getting a hotel the same night and losing all the money we paid for the Airbnb. The bed was so creaky that even if we stayed, I didn't think I would sleep at all in the apartment, which was honestly one of the biggest deciding factors in why we ended up getting a hotel. It is a 3 floor walk up (but that's fine) apartment that essentially feels like an attic. I booked with Lala and she was not in town or responsive during our stay. Bruno was the person I communicated with on site, and I will say he was responsive and helpful. But when you can barely move around in an apartment and show up to an awful bed, broken toilet seat, etc., sometimes you just have to cut your losses.