This was the best AirBNB that we have stayed a. It was spotlessly clean. The kitchen was excellent with everything that you would need. It even had a full size bathroom. We did not meet Grinuy unfortunately, however the instructions on how to collect the keys and access the apartment was very clear and easy to follow. It was only about 30 meters to the famous 28 Tram Stop and about 600 meters to the nearest Metro, so it was very easy to get around Lisbon. Would definitely recommend staying here if you are visiting Lisbon. Unfortunately we had our handbag stolen in Spain, so we needed documents sent over from Australia, and Grinuy let me send them to her, which was great. A big thank-you.