The Apartment title starting with LUXURY, but there is nothing Luxurious about it, everything is o.k, nothing over the top. But for the price more than 215 Euro a night you could get much better quality somewhere els.
We enjoyed our stay in Lisbon, but as any of the Airbnb review I will try to be subjective about the positive and negative in this booking.
The positive part:
- Very friendly staff.
- The location is good and central, still relatively quite because its some blocks away from the party area.
- Internet is fast
- The flat makes a good clean impression from the first glance but when you come to the details there is a huge room for development.
The Negative part:
There were nothing Luxurious:
- Cheap coffee machine with leaving us only 2 capsules. The capsule shape are very special that non of the famous coffees matches to it. You will have to search for a special shop just to be able to drink coffee at home.
- The water cooker is a cheap brand. It doest dispatched from the short electric cable, so every time you need to serve or fill it with water, you will need to unplug it and deal with the cable mess.
- Kitchen has no pepper towels. No extra garbage bags, all the cleaning stuff are cheap brands. When I asked Charly to get us, her answer was (The apartment you booked is not a hotel room) and (Theres a supermarket at the corner, it opens from 08:30 - 20:30 if you need any thing more, you can go there before they close. Thank you for your understanding and wish you have a pleasant stay.)
The toilette is also a Huge problem.
- Shower hose was brocken
- Fungus in the corner of the shower
- Shower gel and shampoos are a big size, they been open as we arrived, so I guess the guests before used them.
- In the time of pandemics, we expect more caring about those details.
- Toilette Door doesn’t close
- The apartment is not well isolated, as we could hear the neighbours conversations and I walked up early everyday because simply someone was walking in one of the Hotel apartments around us.
- For staying for ten days, we had only one Set of Towels, for hygienic and allergic reasons I changed towels every max 4 days. we requested new towels from the management, they didn’t deliver for two days. As they always said they will deliver when washed. Talking about Luxury.
- We also got one bed sheet and no extra bedsheets, billow or a cover.
- They always try to force you to get a cleaning Person inside so you can pay them more.
- There were like a printed out signs everywhere to dictate people how to behave. Like a reminder on my door that i will have to pay 100 Euro if i lost the keys. or dont slap the door. Feels like i am micromanaged during my vacation.
With paying more than 215 Euro a night you expect some standard in living and our stay wasn’t that relaxing because we had to communicate a lot in our stay and also taking care of the missing stuff in the flat.