Unfortunately the general cleanliness of the unit made my mother and I very uncomfortable. We actually ended up booking another air b n b and staying there instead. The smell of the water was so bad of sewerage despite us running it for a long time- it made the entire apartment smell and we were unable to bathe. There is a lot of general wear and tare on the apartment- the walls are unclean lots of dirty fingerprints- there is a dead bug on the ceiling with a shoe print around it from where someone had obviously used their shoe to kill a bug. There were dead cockroaches on the stairs and hallway to the unit. Burn holes/stains on the couch and the linens and towels were generally dingy and stained. The carpet had a lot of hair on it and multiple stains. I have photos of everything. We were not comfortable at all and we feel very taken advantage of for the price. We brought a few of these issues up to the Lovely Stay but we did not feel like spending our time on vacation complaining so instead we just booked another air b n b. The price was extremely high in comparison to others in Lisbon but we were willing to pay because from the photos it looked clean and comfortable. This trip ended up costing us double because we we had to book another air b n b. We paid about $1,275USD for our stay and when we tried to discuss reimbursement with Lovely Stay they only offered $220 and they were unresponsive to Air b n b support team. I would highly recommend staying somewhere else.