Small hiccup with the check in process. We communicated the time of arrival with flight information and she indicated it would be fine. When we showed up, had to wait in the streets and cold for an hour because she was at work, not picking up her phone and text messages. Totally understandable because she runs the other Airbnbs in the same building so I think there was a mix up between schedules, the holiday madness, etc.
When I was in the building because another resident buzzed me in. The hand off of keys was poor because the keys are inside the apartment and she has to buzz you in remotely in order for you to enter. Well, it wasn't working so we were stuck after a long trip to wait in the apartment above for an hour.
Took about 2-3hours of miscommunication and waiting around until we got into our apartment. Looks like there was a technical issue with the door. Slightly annoying and frustrating.
However, place and location is great! Go eat at Sea Me, best sardine nigiri ever! Love Lisbon!