It has been a wonderful experience from start to finish. Ana communicates super quickly, with helpful hints and suggestions. She is generous and hospitable, and immediately responsive to all requests (for example, she herself booked a very affordable and reliable taxi service for us to the airport). The place itself is located in an area that cannot be better: lively, authentic, with great access to many areas either by foot or metro/bus and restaurants and shops galore. The place itself is lovely: it offers a lot of space for as many as 6 people (possibly even 7, including a separate area with a crib and toys for a small child) and the value is outstanding. Highly recommended. If I could give 7 starts, I would!