I was left really disappointed by my stay at Bernardo’s place. Prior to check in, he was communicative and helpful. The check in process was simple and the apartment is clean and well-located, right next to the metro.
However, the AC unit wasn’t working (it was actually blowing hot air) meaning the nights were unbearable. I got around 3/4 hours sleep my first night, and it was only about 24 degrees that day - I can only imagine what it would have been like on a really hot summers day. When I notified Bernardo about this, he was slow to respond and kindly apologised saying there was nothing he could do - this was frustrating.
Whilst completely out of Bernardo’s control, my rental car I parked on the street behind the building was broken into, incurring a huge cost for me. I highly, highly recommend parking in the public car park (in Martim Moniz) and paying instead.
On the last day, there was no hot water which too, was disappointing.
Overall, a nice apartment in a great area, but the stay could have been much better.