Good points : the location, Very central, next to the must seen monuments, train, tram, taxi right next to the apartment
Ana was very convenient and helpful, always connected via wattsapp as she was abroad.
She draws all the information on a board so we did not have to look for transportations.
Negative points : the apartment did not correspond to the pictures of the booking, I chose the apartment for the nice pictures and for the lightness of the room, but it did not have any Windows so it was Very dark and the air wasńt renewed.
It is better when you know what to expect. Apart from that, we spent à wonderful Time in Lisboa!