I had a wonderful experience in Lisbon, and a great part of it was thanks to this great place. It is located literally 2 minutes from the metro station and Cais do Sodré train station (which is very handy of you plan to visit Cascais, Estoril or any of the other beach towns around). Ana was unfortunately out of town during my stay, but still she made sure that everything was going well. I had the pleasure to meet Hugo who has been very helpful in finding good spots to eat and visit. He is full of tips and he obviously loves his city! The room is exactly how it is pictured on the website, and it is very cosy and has a great view of Lisbon from... the 5th floor. Get ready to get in shape - Lisbon is not only very hilly, but you have to climb more than 100 stairs to get to your apartment. But then again, everything about it was worth it. I definitely recommend the place.