we had a great stay in Lisbon with Mafalda. from the outset she was very communicative telling us about the apartment, pickup and so on. we had requested a pickup which she arranged and that worked flawlessly -we had picked a train station which was rather far away and upon learning that Mafalda counseled us to change to a closer station which worked great - it was 10 mins away vs almost 40 min previously!
the apartment itself is on the top floor w a commanding view of the waterfront - move in was easy - the pickup driver and the housekeeper helped us get the luggage from the 5th floor since the elevator stops there - Mafalda had some welcome gifts for us which was a very nice touch - she called us right after we got in so that she could introduce herself and walk us thru the apartment and its amenities.
The apartment was cleaned everyday and in fact we had some confusion about specific amenities and Mafalda wen the extra mile and asked her housekeeper to address which which happened promptly. thank you for that Mafalda!
the apartment is situated close to the waterfront and has nice places to eat all within walking distance - we took the train to Belem and i checked in with Mafalda about that and she promptly gave me some tips on the train safety etc.
the apartment is very comfortable - spacious and the views in the night are gorgeous.
Lisbon was chilly and the heating in the apartment worked well -
check out also was flawless. Mafalda gave us directions and we followed those - no issues.
all in all a great visit to Lisbon thanks to Mafalda!