Our family of 5 (my husband and I plus 3 kids, ages 12, 14, and 16, from California) stayed at Susan's place for about a week. There were no reviews so we were hopeful that the description and photos were accurate. I know we rely on truthful and honest reviews of places when making decisions about where to stay so here is an honest review I hope others will find helpful. Susan's place is better than in the pictures! It is very spacious, immaculate, and well stocked. The kids of course loved the extra room with Xbox and Netflix. There was plenty of space for all of us with lots of light (and high end blinds that could go up and down if it got too hot), the air-conditioning was a nice welcome, the kitchen had all the necessary amenities with double sets of plates/cups/etc.. The bedrooms are nice with soft sheets and plenty of pillows. Important note: there is no elevator but the climb to the 4th floor was quick and we all got used to it. We were in communication with Bernardo who is very responsive and were met at the apartment by Francisco who is very friendly and knowledgable! Susan left us a small gift which was very nice. The apartment is located near a small market and lots of wonderful cafes, restaurants, shops, sights, etc. It is VERY safe -- my kids were walking around by themselves at all times of the day. We made an excellent choice by staying here. Thank you, Susan and Bernardo and Francisco for your kind hospitality!