I had scheduling issues and Catarina was so patient and understanding; she was also incredibly welcoming, hospitable and kind. The place is lovely - in a semi-private, very charming small street. It was super clean and jewel-like, but not fussy at all. I felt very welcomed and very much at home. There are supermarkets nearby, the neighborhood has cafes and is also just a short walk to the river. I loved the neighborhood and the apartment!