From the beginning to the end was small troubles, 1st- before I book this place I ask to Flavio if do I need to climb stairs, he answer not, is the first floor, I do arrive and as a old building need to climb a bit stairs, that was OK, but then he say is not that room is another one upstairs, I get really angry, because I cannot use stairs, he laid to me, we start arguing and he was not gentleman at all, this was by phone because hes not in Lisbon, he management everything by phone from UK, finally he made me wait for more then 2 hours just for me to leave the bags and they give just room key of another "New" room in other old building, at RUA BERNARDIM RIBEIRO, he said is newly renovate, I will be the 1st guest blablabla,, then, we need to walk around 15mins,, I got help of course, to reach the other place, another staff in there, and they give me a small room, the place looks recently renovate but very superficial, and the amenities wasn't the same as the place I book, and he just keep the same price :( The place seems very old they keep the same old doors, laminate the floor badly because very noise when I walking, and open or close doors can be un issue, they give me just room key and they said can pick up every time the main door key, from key safety box outside and 3 days later I check up, he call me where I leave the other keys???? when I get just one. On my last night, I have to open the door to a new guest at 10pm because hes staff forgot to leave the keys at the key box, if I wasn't there that girls not idea where they have to sleep that night. This place location is not really tourists area, the train station is not close by, bus stop yes, is right on the corner, restaurants just few ones and not that good, and hes descriptions of this place, sounds like amazing rooms amazing apartment awesome building
just because a famous writer was living there, I cannot recommend FLAVIO to deal whit him any place, looks like he has many places for rent