Ana's apartment is a great choice from where to explore Lisbon. We communicated initially with her and later with her son, Pedro, who was very attentive and responded promptly and effectively to every question we had. The apartment is in the middle of the Chiado with a beautiful view of the Baixa and the Castelo Sao Jorge, and great restaurant options nearby. It is also a few blocks from the metro and the elevators, which take you everywhere in the city. The apartment is very modern, clean, comfortable, and had all needed appliances and amenities to have a great and relaxing time in Lisbon. We certainly recommend it and we would not hesitate to come back. (If you have mobility issues, the many flights of stairs in a narrow space to reach the 4th floor may be a problem. The Chiado in general would not be the best neighborhood for you.)