I only saw Camille and Paulo briefly too hand in the keys. Since I was late due to unforeseen travel issues they waited for me which was nice.
However Nuno the caretaker was very nice and helful. He gave great advice and tips on Lisbon. The room and all the premises were very clean. The breakfast was simple, bread butter,jam and fresh coffee and tea but good. I made a good friend there as is a very convivial place. I recommend it. It is close to the city