Ana & her friend are really helpful, which made the checkin very smooth and they answered our questions very promptly. The location of the apartment is near to metro station with a little walk uphill; but when you are in Lisbon, you will find it’s normal. Just 1 point to note is the heater was not as warm as other European countries, i guess coz the temperature of Lisbon won’t be so cold comparatively, but it’s a problem for us.