I'll start with the positives- the apartment is quite clean, very spacious, and has an excellent location.
Negatives-
The worst check in experience possible, being insulted and disrespected by the host management company representative, being made to wait 2 hours and a half to check in (simply getting this time frame was difficult enough as the gentleman i was dealing with kept repeating that he simply doesnt know when we would check in), being called arrogant and rude, being physically intimidated and shouted at was all very horrible and a terrible way to start the stay.
-The doors in the property need something done to them to stabilise them- if you open the window you will have to deal with doors slamming and creaking uncontrollably or move things around to keep them propped open
-the doors do not close unless locked
-there is no door on the shower in the master bedroom, water sprays all over the floor so you have to spend time cleaning it all up everytime you shower
- the place is infested with mosquitoes since there are no net screens on the windows or doors.
I would not deal with WHome Property management again. If a company manages 100s of apartments, they need to organise a much smoother, safer, hassle free check in process so their guests are not left waiting in the streets with luggage after a long journey for hours.
-Additionally to this, they should bot attempt to cI'll start with the positives- the apartment is quite clean, very spacious, and has an excellent location.
Negatives-
The worst check in experience possible, being insulted and disrespected by the host management company representative, being made to wait 2 hours and a half to check in (simply getting this time frame was difficult enough as the gentleman i was dealing with kept repeating that he simply doesnt know when we would check in), being called arrogant and rude, being physically intimidated and shouted at was all very horrible and a terrible way to start the stay.
-The doors in the property need something done to them to stabilise them- if you open the window you will have to deal with doors slamming and creaking uncontrollably or move things around to keep them propped open
-the doors do not close unless locked
-there is no door on the shower in the master bedroom, water sprays all over the floor so you have to spend time cleaning it all up everytime you shower
- the place is infested with mosquitoes since there are no net screens on the windows or doors.
I would not deal with WHome Property management again. If a company manages 100s of apartments, they need to organise a much smoother, safer, hassle free check in process so their guests are not left waiting in the streets with luggage after a long journey for hours.
Additionally to this, they should bot attempt to charge people for check in after 9pm. Again, its incredibly inconvenient to book an already expensive Airbnb, then find out you have to pay extra just to check in. Their claim that they email to ask to arrange a check in time is irrelevant- anything could happen, a flight could be delayed or changed.
-Finally, the 500euro deposit is excessive and hyperbolic.