Host Susana was absolutely fantastic. Words can't describe how helpful she was before, during and at the end of our stay: she met us at the flat and offered very helpful and practical advice on what to see and where to go in Lisboa. Extremely responsive and helpful. We were welcomed with port and cookies! The suite itself is exactly as pictured, and is exceptionally well appointed with all the small amenities (tourist information/brochures, washing machine, dishwasher, iron, ironing board, hair dryer, fan, shampoo/shower gel, oven, stove, fridge, etc.) The wi-fi connection was consistently strong and fast. Bathroom is beautiful (better than home!). We felt welcome and at home immediately. The stairs may be tricky for others with heavy luggage, but only two flights. Susana was very kind to order a taxi for us upon our departure. We would definitely stay here again.