PLEASE READ THIS REVIEW TO THE END
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Antonio is one of the best host I ever had. He is super supportive, friendly and kind to recommend a lot of place for traveling around Lisbon. Communication with him was very easy and prompt. The room is amazing as well; awesome view of the city and clean with cozy furniture and interiors.
However, we had a serious accident that our luggage left in the room got stolen by someone while we were traveling the city. The stolen luggage valued over 3500 EURO in total. Antonio’s TV was stolen as well. Antonio immediately come helped us after we called him and we got a smooth communication with police thanks to him. Even with the help of police, it seemed the way the room got broken-in was not identified as any window or door were not damaged and the room was on the top of the building (approx. 4-5th floor). The incident made us upset that we had to cancel our stay at this listing to find another one in the middle of our stay.
Regarding this terrible accident, I can not recommend this listing in spite of the wonderful host and room. I won’t recommend a place to any of my friend, where miscellaneous incident happened even if it is a very rare case.
I can recommend the room with a great confidence only if Antonio could go through serious improvement on security (e.g. adding locks to doors and windows, or a reliable safe to the room). I hope no one will have a same trouble again at such a great room. I believe Antonio would consider this incident seriously and take an appropriate action to prevent it happening again.