Patricia's apartment was very central--the downtown district was literally outside your door close to many buses and the metro. I loved watching tram 28 go by from the window :) At night the soundproof window was definitely necessary and helped a lot to keep things quiet. The apartment is a cozy studio but spacious enough for 2 people. We did not get to meet Patricia when we were there but she was very good at communicating with us about our check-in and had a guide for us when we got there. Overall, we had a lovely stay and if we are in Lisbon again, would love to be back!