Carlos communicates very well and quickly and sorts out any problems you may have so he’s great in that respect. He was there to greet us with a bottle of wine and helped us with our luggage. The apartment is in the old town of Lisbon very close to the castle and lots of restaurants. You do need to climb up to the apartment (street steps or hill) and be aware there is no lift access to the second floor. My 6 foot 2 inches husband struggled to manoeuvre in the bathroom properly although the shower provides ample space.
There is no air conditioning as such BUT opening the windows soon resulted in an excellent breeze at all times of the day.