Dianka was away during our visit, but you would never be able to tell. She was very quick and reliable with communication, and found a way to get us everything that was needed. The apartment is in a great location for night life and gastronomy. Just as warned, the apartment is only accessible by stairs so be ready for a bit of a climb! Since the apartment is on the top attic floor, be ready for low ceilings. My husband and I are both over 6 foot tall, so we struggled with the height and size a bit - but besides that, everything was close to perfect!