Isabelle's place is very well located - especially if you like exploring the oldest part of Lisbon. You need to overcome a lot of hills and steps to get there, but the setting is lovely, with a small courtyard in front.
Isabelle is very communicative, and even gave notice when Portugal changed its COVID-related entry requirements.
On the downside, when we arrived and went looking for the washer, we opened one cabinet only to find a previous guest's dirty underwear and socks dumped in a corner. Upon sending a picture, we were told that is "normal"! This sent all the wrong messages about cleanliness - especially in the days of COVID!
Upon finding the washer (which had been a deciding factor in choosing the place), we could not open it. There were 2 engineers in our group of three, all experienced with using washing machines, and we were afraid the plastic handle would break (it was bending when pulled) if we pulled harder. Isabelle did her best to help out, but the situation was less than optimal.
There were also couple of smaller housekeeping-related issues. I trust Isabelle will work to get these resolved in future.
All in all, a very nice place that will be great when the housekeeping issues and washer are sorted.