Our check-in went very smoothly and the apartment had everything we needed and was very clean. The bed was very firm. Bruno was there to help if we needed anything. The location is amazing, in the centre of the Alfama District with the No. 28 Tram rolling past the door. We really enjoyed our stay.
There are also restaurants everywhere and a little grocery store just steps away. The apartment is on the third floor and it is a walk up. Also the whole area is hills and stairs, so it may not suit someone with mobility problems.