Gabriel was very accommodating on our arrival time as we did arrive later in the day. It was no problem for him as he met us to show us the apartment. Communication was very easy. The apartment is very new and bright, right in the middle of downtown. The beds were very comfy and the showers were the best we had in Portugal. There was no air conditioning so it can get quite hot in the summer and it is very noisy as well due to being in the heart of downtown Sintra.