Filipa was very responsive. Rute welcomed us as scheduled, she was very kind and gave us some nice tips for the Lisbon trip. The details in relation to the apartment are correct although one should be aware that it’s relay small (but sufficient for a city trip). Unfortunately, the apartment was full of hairs and the linen was dirty when we arrived. When we asked for a cleaning during our absence we have been told that this would be done. When we came back at night we realised that the apartment was either not cleaned or cleaned so bad that it seemed as if it wasn’t cleaned. It was made good on the next day but we had a bad first night and the reaction of the host was not very hospitable in our view. We were really disappointed.