Hugo went to pick us up at the airport and gave us some more information regarding the city and took us to a view point before dropping us off at the appartment. He charged 15 euros for that which is a reasonable price. The appartment is clean and looks just like the pictures. There was a nice bottle of wine waiting for us at the appartment. The appartment is located in the cosy Alfama district and you can take the tram 28 to the city center. Some nice restaurants are at walking distance from the appartment and if you like to hear Fado (traditional songs) you're in the right area. The only downside of the appartment was that the bed was not hard enough and the pillows were too hard for our preference. Hugo is very friendly and easily reachable by phone. Hugo also arranges us a taxi back to the airport. Taxis are also cheap as it was only 10 euros to the airport.