Great staff, who were able to meet my friend and I extremely late due to our flight arrival time. The space itself is true to the photos. I was pleasantly surprised by how warm it was when we walked in and the heaters supplied in both bedrooms. My friend wanted to stay in Bairro Alto which ai normally wouldn’t as it’s a party neighborhood but surprisingly it wasn’t terribly loud while we were there. It’s a sufficient space, that I would recommend to a fellow traveler for a weeks stay.