The owners are great but we are not rating the owners we are rating the apartment. I booked 17 nights and half way through the first day I had to contact the owner on two major issues. First was noise of two construction sites hammering and sawing starting at 8 am until 6 PM. One was remodeling an apartment directly across from their apartment and the other a big apartment complex being build a few buildings down. So all you here all day and night is construction. That is not a peaceful situation in Alfama. Jose, the owner said there was nothing he could do about it which may be true but somehow this information needs to get out to the client base so they know before they check in that this is a major issue of noise and be aware of it before booking this apartment. It came as a big surprise to me. Jose did mention I should keep the windows shut but they were shut since it happened to be very abnormally cold for April so that was not the solution. The second was the shower did not drain well at all and you could only take 2 minute shower before that became an issue. Jose (the owner) who is a very nice guy as I stated earlier said this was the first time he had heard of that issue but at the same time there was no solution provided so I needed to take very "quick" showers or the bathroom floor would flood. I was not impressed with the Alfama area of his apartment. Seemed very dirty with trash to me and if you are a cigarette smoker it is a great neighborhood because everyone seems to be smoking but I am not so it was a major negative. After two days I had to check out at 8 am before construction started and get out of this specific neighborhood based on noise etc