Pros:
View
Cons:
Wifi NOT working
We had spotty wifi then most of the trip wifi was not working. We called to have this fixed and someone tried to tell me that the wifi was working and that I was incorrect . Turns out the electric switch was off and it was NOT working . We had to wait hours before Someone came to turn it on since we also had to work at night and we lost the ENTIRE day of sightseeing. Once switch was on, wifi STILL did not work.
Beware mother traveling with small children-
I was given a crib with NO mattress , then customer service tried to convince me that this is how the cribs come. With NO mattress . I had to explain that all cribs need a mattress as babies do not sleep on the hard part of the crib . (I am still shocked that someone actually tried to convince me otherwise)
Air conditioning- NOT working. There was ONE remote for all rooms and the AC was not programmed to work properly. My baby was sweating throughout the night and I could not sleep out of concern for the conditions baby was in.
The walls are filthy. Scuff marks everywhere. Bathrooms are poorly stocked. Just felt really dirty and not well kept.
Balcony is also way too small for two people to comfortably fit . Great for a quick photo op but you won’t be having coffee for two on the balcony .
No one came to the apartment to help us check in or walk us through the appliances. Every time we called we were given push back as if we were making things up and still till this day no one from management has reached out to address this issue.
Please think through carefully when considering. This is a company that runs these airb&bs and not individual hosts so the level of detail and service is completely different.
I had a horrible experience and had to pay for it.
Not worth it in my opinion at all. Find elsewhere and take the photo op you’d get from this view at the Santa Justa elevator