Hugo is very nice and responsive. Check in instructions were clear and simple. He was very accommodating to my earlier arrival time and offered to hold my luggage until ready to check in but then was able to get the place ready for me earlier instead! Location is in a busy area, a great central spot just a 2 minute walk to the main square next to the water! So many shops, restaurants and things to do in walking distance which is even great for an overnight stay and being able to walk or even Uber around town quickly and explore many areas of the city. Just one thing to note is there are steep and narrow stairs up to the apartment, which was a challenge with my large luggage!