Joana made sure we have exact instructions of how to get there, and was available for any questions we had. She also made sure we had everything we need during our stay, and fixed whatever needed to be fixed.
The location is really good, just a few minutes walking from the central train station, and in the middle of one of the really nice neighbourhoods in the city.
The apartment is modern, clean, well-lit, and has everything you'll need. We cooked a lot, and the kitchen was fully furnished for our needs.
The beds are very comfortable as well, which is one of the things I find most important.