I found this place a few weeks before I booked it and everything ran smoothly. When I checked in, Ana told me exactly what to do before hand so I wouldn't be waiting around worried. I stayed for 10 days and this place is clean, has a wonderful balcony. I would suggest the Luminous Room because of the extra balcony. I really enjoyed my stay, Ana was helpful with everything. She's quick to respond and I really appreciated her hospitality😃