The location is excellent! However, this experience made us realize how much we enjoy staying with private hosts as customer service is such a big part of the travel experience for us! We received automated replies to requests and a lot of long stock messages prior to arrival. Less is more when traveling so narrowing in on the key bits of info could be helpful future for travelers. The TV did not turn on without a separate remote, which was not provided. We requested a replacement TV remote or TV upon arrival (movie nights with the kiddos are helpful / life altering when we travel) and this was ignored. A third-party rental service for baby gear was also recommended, which was fine, but requests had to be made 24 hrs in advance, which meant we couldn’t access items for the first day and night. It would be helpful if perhaps the property management company had a few basic items in stock and they could accommodate this need for families (e.g. a crib). The elevator didn’t work during our stay, either. Overall, the apartment was clean and well designed and the code system for getting in worked out nicely, but I’m not sure this is a great fit for families traveling with wee ones at this time.