WARNING: The worst host ever!
How would you like to be kicked out of the Airbnb flat... for asking to have hot water??

I normally wouldn't even have written a review, but this experience has been something out of order and I believe this host shall not be on Airbnb working with people, so sorry for the long post.

Let's start that this place wasn't the cheapest on the website, but like most of you I loved the cute pics and especially the "view" and I thought it was worth it. It is not! First of all, the location on the map that you see is not for this flat, but for another one, THIS FLAT IS NOWHERE NEAR THE RIVER! Secondly, when you look far away you do get a nice view, but the first thing you see from the window is destroyed house a dirty street. And from another window, which is right over the entrance there are garbage bins, shit, and a construction site (that is also very noisy).
The flat, as mentioned by many here, is not nice, spacious and new as it looks on the pics, it's quite old, tiny, and dusty, dishes with food and wine spots, and the sheets (weirdly placed on top of the old soft matress covered with plastic) didn't feel fresh at all.
Anyway, I could live with all that. What I couldn't live (work with) was the internet. I am a journalist and I was going to work from Lisbon, so during my stay my main requirment was high speed reliable internet connection. Hence I contacted Ulrik a few times prior making the booking, and he reassured me the speed was 78 MB, which I was really happy with (I work from my home with 30-40).
But when I connected my laptop I was shocked, the speed was 5-12 MB! It was also dropping, exactly what I was trying to avoid when I thought I planned this trip by booking a flat with a reliable high speed internet.
I sent a message to Ulrik expressing my dissapointment, and what did he reply? He wasn't sorry for misleading me at all, he said I was lucky to get a cheap flat! (during the coronavirus pandemic, when even the hotels on booking.com were cheaper than Airbnb but I needed internet for work that's why I opted for a flat!) and that he cannot go and check the speed in every flat. And yet he can promise me high speed internet!?
I spent a few hours and 55 euro sorting out 4G internet. I then went to take a shower after a long travel and super hot weather in Lisbon... to find out that here was NO HOT WATER. Having taken a cold shower I messaged him again and requested fixing the water ASAP and a partial refund this time: no promised internet and no hot water - can it be any worse for the first day?
To my shock I woke up in the morning with a message from Ulrik requesting to cancel my stay (that I paid for a week) and check out in 2 hours (after I unpacked and did grocery shopping)! Can you believe this? No appologies, no trying to fix the problems, but he was kicking me out, to the street, on the day when I had to work from his apartment and simply didn't have time for that (and who does on a trip?).
I had to cancel my morning plans and spend half day on the phone with Airbnb customer service. The advisor stayed in touch with me trying to reach Ulrik who wouldn't answer his phone, after a few hours he only replied to messages and sent a housekeeper to the property. I thought the issues were finally resolved and I could go on with my life, when I received another message from Ulrik saying that the housekeeper called him using WiFi, so it's fine! Surely, it's the same to make a 1 minute call and use the WiFi for 10 hours of work with hd videos...
As for the hot water he tried to blame it on me! Saying that I unplugged the heater, when I haven't touched anything as the boiler was plugged in with a note "Do not touch", so I haven't touched it!
He then requested again to cancel my booking the following day. Still no appologies, and kicking me out to the street when I work everyday and have no more time to waste looking for flats and moving.
I don't think I ever got worst treatment in my life, Ulrik is a real bully (just read carefully his fine policy!) it felt like if I was staying there for free and demanding some luxuries while also being a bad guest, while I was just requesting basic amenities that I already paid for and a sorry for the inconveniences. Please note that it's when they just opened Portugal and there are no tourists here after the pandemic, and he's treating a rare guest from abroad this way.
Having spent 2 nightmare days where I had to stress about the roof over my head, internet and water, instead of enjoying Lisbon, seeing my friend and working comfortably as was planned, thank God I found a nice place and moved. And I couldn't believe it was like getting from a shithole to a lux apartment in the same area for the same price but a hundred times better - huge, sparkling clean, rennovated, with proper new bathroom, flatscreen, wardrobes (there isn't one in Ulrik's place) and, yes 70MB speed (even the host promised me only 25!) which is quite stabdard for Lisbon.
I don't want any of you to be in this situation. You might not need a good WiFi but the way he responded just bullying me for his own faults and trying to kick me out is not something normal and it can happen to any