Manuela was amazing! She went out of her way to make me feel welcome. Very accommodating and helpful. I wasn’t used to the keys and locks - I’m lucky she was able to help me navigate the lock & key so late at night! I hope to return to Lisbon and stay there again! There are a lot of stairs, so it’s not for the faint of hearts. The views are incredible and the location is very perfect! This one is worth the climb!!!