Paula is a wonderful and considering host. She is easy to contact and she tended the small hick-ups we had immediately. We were a family of 4 and stayed in the apartment for a week. The apartment is nicely situated in the heart of Alfama, Lisbon's old town. The place is well equipped - as family we did laundry and cooked there a few times. The master bed is comfortable to sleep in - in case that's something you should worry when travelling. Paula offered plenty of tips for the neighborhood and surrounding areas for eating and going around/seeing. All in all, we were very happy with our experience and felt that if we had needed help with something, she would've definitely taken care of us. *****