Staying at this flat was a superb experience, as Sandra went out of her way to make us feel welcome, comfortable and informed. She took the time to explain to us everything about the flat and emphasized that she would be available for assistance throughout the duration of our stay. She even helped us reserve places at restaurants and we thought that was extremely nice! The previous issue concerning the cockroaches that one reviewer talked about is no longer present after the flat was equipped with nets and there was obvious work done in terms of pest control. We did not encounter any type of insect.
The flat was exactly as advertised and super charming. There was even a bottle of wine waiting for us, which is a very nice gesture! And the location is just perfect... a few seconds away from the Rossio train station and square! Highly convenient if you plan on using public transportation!