We stayed at the Cousin’s place for 4 nights in August. The apartment is as described and was very clean and tidy when we arrived. We arrived early on the first day and we were able to arrange with the Cousins to be picked up at the airport and to have our luggage stored until we could officially check into the place. Communication with the Cousins was always very good and quick. The apartment is located in a central area of Lisbon and we were able to walk to lots of sights easily. The metro system is also close by and easy to navigate. The street the apartment is located on was not the cleanest and the door to the building was frequently left open by other tenants which was concerning as the lock box that held the master keys to the apartments was stolen while we were there. I will say the Cousins were quick to address the situation and change the locks but we did feel concerned about the potential for a break in while we were there and where uncomfortable leaving any valuables in the apartment while we were out. Others have mentioned that they were provided all sorts of information about the area when they arrived. Our driver who picked us up, and who was very nice, did point out sights as we drove into Lisbon from the airport but other than that, we were left to figure things out on our own. We were given a code to self-check in at the appointed time but when we got inside there was not even a binder with material detailing how to use the amenities in the apartment (ie washing machine, coffee maker) or good local restaurants to consider available. This would have been a nice touch and is something we are used to at other Airbnb’s we have stayed at. Other than that however, it was a good experience and the air conditioning was a real plus. There is a lovely inexpensive little restaurant we discovered just a few doors down and up a flight of stairs. We highly recommend checking it out for a casual local meal.