Sinan has been very accommodating from the start. He responds quickly to any question and the changes I made to the reservation. His place has that homey welcoming atmosphere despite it being located in a busy area of Lisbon. 5* for easy communication. 5* for location (entrance to the metro is a block away on the same street; restaurants on the main level of the building; steps away from attractions), 5* for cleanliness. I highly recommend Sinan’s place to future travelers into Lisbon.