Great location! The heart of Alfama is definitely a place to experience. It's a whole other city secluded within Lisbon. The check-in process was great and were met with (forgot his name, sorry!). We also ran into him later the next day and he reached out to us. If you have small luggage, this is a great place. We are on a large trip so we had one large check in size luggage - this was hard to walk with as you'll need to walk to reach this place.