It was great to have Susanna there to welcome us when we arrived. She was very friendly and shared a lot of helpful information about Lisbon. The apartment was homely and well presented with everything we needed. It was right in the centre of town with in easy walking access to most attractions and handy to a metro station. Yes the steps were steep, but these are a part of the buildings in Portugal. We would thoroughly recommend this apartment to stay if visiting Lisbon.