I’m not one to leave reviews, but this is possibly the worst place I’ve ever stayed in 🤗
- I got to the hostel within the check-in hours (which start pretty late btw, at 6pm) and no one answered the bell, the phone given in airbnb nor the phone written in the door. Tried calling several other times during my stay due to one of the issues described below and the result was the same: no answer to my calls, sms or wpp messages
- The rooms are filled with bunkbeds for around 20? people. TRIPLE bunkbeds. That’s right, I had to climb 3 beds to get to mine.
- The only storage unit assigned to me was also 3 stories high, right next to my bed. You can imagine how horrible of an experience it was every time I needed to grab anything from my bag/suitcase. Same goes for going to the bathroom at night.
- Talking about bathrooms, I wanna say there were at least 50 guests at the hostel given that my room alone contained 15/20 people and I recall seeing at least 2 or 3 other rooms that looked the same. For that many people there are 2 male bathrooms and 1 female one (which I hear the doors didn’t shut correctly so privacy wasn’t exactly assured). The male bathrooms had questionable locks and were always wet with nothing to hang your towel and/or clothes while having a shower.
- I’ve seen at least 3 receptionists, only one of them spoke english and I think he actually quit yesterday. The staff and/or the owner should not be required to know english if they don’t feel like it, I 100% agree, but you can’t run a huge hostel without 1 staff member speaking english, SPECIALLY when it comes to the receptionist
- On that same topic, I woke up two days ago at 9am to who I believe was the owner SHOUTING at a new guest. I don’t know portuguese but I do speak spanish natively and I could make out her shouting “this is Portugal, we speak portuguese, I’m not required to learn english” to the guest. Now, I don’t into what happened with that guest before I woke up, he might have been rude about it, but you can imagine waking up to the owner hostel shouting in your room (while the guy he was shouting at wasn’t raising his voice) is not a nice experience and speaks to the fact that they don’t intend to have an english speaker on reception either :)
- Not a major problem, but didn’t get a padlock nor could I rent one from them to actually close my storage unit and not be robbed, like the guy sleeping below me was
- Common area is tiny af, specially for the amount of people
- Doors open up with codes, not keys, which is fun until the door breaks and people can get out of the hostel, but not in unless someone lets them in, which wouldn’t be a big issue if they ANSWERED THE DOOR OR THE PHONE, which they don’t do, so I found myself stuck outside with +5 guests waiting for someone to open up and trying to call people’s attention through the windows
- If you need to charge your stuff there are no outlets other than the 2 usb ports you get next to your bed, so if you need to charge anything with something other than a usb port go find a coffee shop or something cause you won’t be able to do it there :)
- Only good thing I’ll say is: location is good, bed is comfortable to sleep in. Would NOT stay in this s*** hole for over a night and only if you can’t find anything cheaper, which you can and for FAR better service a couple metro stations south.