We stayed in this apartment for 3 nights. It has such potential, but unfortunately it is very poorly managed! It is managed by Rent Experience, not by an owner. It is in a perfect location, right in the centre of everything, close to restaurants, sights, groceries, etc. It is a beautiful space with plenty of light, a large kitchen, living space and bedrooms. Beds are comfortable as well.
However, we had several problems with the apartment. The check in was very poorly done. We did everything that Rent Experience asked of us. We provided them plenty of notice of our arrival time at 3:00 pm and yet we were asked to wait for 30 minutes as they had another guest to check in at that time. We were fine with that. However, when we got there at 3:30 pm, the host didn’t show up until just before 4:00 pm. We tried to call Rent Experience multiple times while we waited, but they never answered the phone. The host showed us exactly where to park (very tricky as you have to take your car up an elevator first!), but about 30 minutes after he left, we had a knock on the door saying that we were parked illegally blocking the elevator sensor and that the police had been called. Luckily we were able to simply move our car and nothing else happened. Here is just a short list of things that were wrong with this apartment, and from looking at previous reviews, they have obviously been a problem for a number of months.
- Dishwasher broken
- no dishcloths/sponges provided either
- Coffee maker broken
- Shower door broken
- VERY leaky shower in master bathroom
- Closet doors in master unusable/broken
- Light hanging off wall in second bedroom
- Washing machine available, but no clothes pegs to hang clothes with
- Area rug in living room filthy
- Floors in general quite dirty
We, again, tried to contact the management company on many occasions, but whether by text or phone, their response rate was very poor. So in short, we don’t recommend staying here until this management company starts taking better care of the apartment and their clients.