The communication with Ricardo/Katy and their local representative, Iola, was outstanding. We encountered some travel difficulties that kept changing our arrival time. Ricardo and Iola were amazingly flexible and took a lot of stress out of our situation. The apartment was charming and in the perfect location. We could easily walk to almost everywhere we wanted to go. This was our first stay at an AirBnB property and we couldn’t have been happier. We would definitely recommend this property if you want to get a feel for the real Lisbon.