I have stayed in many AirBnbs in many different countries, and this is by FAR the best AirBnb experience I have ever had. The apartment is truly the whole package: comfortable beds, great shower (which is hard to come by in Europe!), every possible amenity, excellent location. It's walkable to lots of great Lisbon attractions, and I loved popping into the local fruit shops and bakeries on the street around the corner. Diana checked us in and was so helpful. She drew us a map of how to get around and gave us excellent restaurant and coffee recommendations. When my sister accidentally left something behind after we'd checked out, Diana arranged for us to pick it up when we passed back through town. I 100% recommend staying here (or at any of Victoria's other properties, most of which seem to be in the same building) if you're going to Lisbon. The communication is top-notch, our airport transfer that Diana arranged was seamless, and we couldn't have loved the apartment and neighborhood more.