Very disappointing experience - unfriendly and greedy host prioritizing profit over customers. Airbnb service team and I have been trying for ~4 weeks to convince Perdo to change the booking as Covid restrictions did not allow us to enter Portugal. While he could have offered his apartment to alternative guests, Pedro insisted on full payment and rejected any compromises (I offered full payment if he could not have found alternative guests). It is sad to see hosts taking advantage of a global pandemic.