The facility itself was very pretty and clean, however, the communication was horrible. As soon as I booked my AirBnB, I messaged Julia and Jessica a question related to checking in and I didn’t get a reply, even after I insisted again a few days later. Also, I did not receive any important and simple details such as the check in and check out process, or the pin number needed to get inside the building, or wifi info, I had to ask for all of this info separately. Additionally, on our first day, we did not know that we needed to dial a pin to get inside the building, so we were stuck outside at midnight texting and calling Julia asking for the pin but she didn’t pick up but thankfully another guest was exiting the building so that’s only how we were able to get it. I know we called her so late and that’s probably why she wasn’t picking up, but if we had received this simple but important detail since the beginning, then this wouldn’t have happened. Other guests also expressed to me that they also felt like the communication was not clear, and other reviews state the same. I recommend Julia and Jessica to get more organized.