The flat is in a great location in the middle of the Alfama. The access to the flat is up a narrow and steep staircase over a busy restaurant. The area is busy, lively and can get noisy. The owners were very attentive and gracious. They bent over backwards to fix a minor plumbing issue that occurred during our stay. We loved staying in the apartment and were disappointed when we weren't able to book another night as it had been reserved.