This place is a real gem, do yourself a favor and stay here! The location is PERFECT in Lisbon, the balcony is stunning, and the staff are incredible. They let us leave our luggage in the lobby since we had a later flight and did all the could to make our stay in Lisbon incredible. The balcony overlooking the city is a game changer. Would 100% stay here again! 10/10 by far.