We were the host's first clients and we appreciated Ana's efforts to quickly address problems related to her lack of experience.
Ana was always accessible by phone and very responsive.
Neither the washing machine or coffee maker worked during our stay; however, host refunded a portion of our payment as compensation.
The shower was an issue, as it is very small (even for a European shower), and the shower curtain did not fit properly or contain water well.
Host provided a helpful street map and a nice selection of fresh fruit.
The WiFi was excellent and there was an amazing selection of books in the apartment!
A number of good bakeries and small markets are within a few minutes' walk. Also there are a few restaurants within a 15-minute walk; and Metro/subway/train/bus station is a 15-minute walk down a steep hill.
We are glad we did not rent a car, as we don't know where we would have parked it (and didn't feel like we needed it).
Host's attitude and customer service was good in general.