After a night flight from Montreal Sandra greeted us at the airport and gave us a ride to Balem. She kept our luggage safe until we could return to her place and check in later on in the afternoon. She even checked up on us by text to make sure we were ok. We loved Lisbon and spent a wonderful day in Sintra. The metro is steps away from Sandra's place. It was really quiet at night. Highly recommend this cool loft in Alfama, and it's as cool hostess!