Even before arrival we received great responses to our questions with easy directions and advice about the apartment and the surrounding area as it was our first time in Lisbon. The apartment is perfectly located for everything in the city centre and Helena gave some great recommendations for what to see and do! The boiler for hot water was a bit difficult to work out but Helena was really great and came to help us switch it on so we weren’t stuck without hot water for the week. Couldn’t recommend a better place for a few days in Lisbon.