Sara is a wonderful hostess. She patiently waited when the taxi driver dropped us at the wrong address (There is an identical address except it ends “has” not “she responded right away when we called or emailed her. Unfortunately, we had to contact her a lot about problems with heat and electrical problems. We were provided to plug in heaters that were completely inadequate at heating the place. We froze to death the first night under a mound of blankets (it was January). The next morning the power kept going out. The iffy wiring couldn’t handle the heaters and would blow the circuit breaker. Sara responded to our calls for help by bringing another heater that worked slightly more efficiently but we still had to keep the wood shutters closed to help keep in the heat even during the day. We had to shut off the heaters to make a cup of coffee, dry our hair or charge our phones or else the circuit breaker tripped. The beds are very thin foam mattresses. With the windows and shutters closed tight, street noise is loud and goes on until 4am . We were glad when it was time to go. It is right in the heart of the Barrio Alto and could be so much more than it is with the electrical and heating issues. Sara was great but the place was a bit of a nightmare for us.