*** READ TILL THE END ***
A&H was very communicative from the beginning which was great.
We arrive around 9 pm at the building and someone else did the check-in with us, a very nice guy.
HOWEVER - we were put in the WRONG apartment, which was much much smaller (sleeping room, bathroom, living room), not cozy (sofa, bed, shower), and didn't really fit 2 people at the price we paid.
A&H noticed it only the next day but was able to switch us to our "real" apartment only the next day.
The "real apartment" was great - much much much bigger, cozy, and worth the money.
I asked A&H to receive a refund for the two nights for the small apartment (which I didn't order) but A&H told me that both apartments are at the same price, which is kind of odd because the "real" apartment was about twice the size.
Overall the "real" apartment was really great.