Leonel expects you pay the same as other Airbnbs that actually put back money into the apartment that he claims is new and refurbished when NOTHING is either.
I take good care of the Airbnbs I stay at. There were so many problems but I fixed them all myself. When I told Jorge about them on the app he immediately texted me privately on whats app to harass me.
Then he responded on the Airbnb app kindly and deflected everything, mixing in victim blaming and passive-aggressive insults. None of the following is libel because the quotes are what Leonal said:
Problem: smell of feces, took all day to air out
Answer: it is "the same smell in the streets" and New York
P: TV was broken
Answer: "are you visiting Lisbon to watch TV?"
P: there are no privacy curtains as promised
A: "the Lisbon experience in the old town is like that... People mingle in the 17 century city"
Final victim blaming: It "was your choice" to "stay in an old town of Lisbon" and "you should have go to the Sheraton"