My husband, myself, and our six month old stayed at this apartment for a few days in September. The space itself is in a great location right in the middle of the Chiado region and steps to bairro alto. As such, it was a bit noisy at night but our baby slept through it so it wasn't a problem for us. We were a bit early so we dropped our luggage off at a nearby office. It was nice of them to provide a space to store our things until the checkin time. We were met by Joana who took us to the apartment, explained everything, pointed out where the nearest market was and gave us a few tips on what to do. She also left us some pasteis da nata which was very kind. As others have noted, it is on the 5th floor with no elevator. We actually didn't mind this at all but it might be a problem for some. The apartment itself was clean, although could use a bit more in the way of decor on the walls in particular. The white paint shows all the marks and makes it look a bit messier than it really is. My husband and I found the bed rather uncomfortable in the master bedroom. Neither of us slept in the second bedroom so I can't comment on that. My main complaint however, is that there is major construction going on next door or downstairs, I'm not sure. But they started at 7:30/8am every morning which did not make for a pleasant awakening as it really was quite loud. Also it made it difficult to get our baby to nap. Obviously there is nothing they can do about construction, just bad timing and something it would be nice to know about ahead of time. Overall, we enjoyed the location and management . The apartment itself could use a few updates but still suited us just fine.