Although Thais is not in the apartment during my stay, she had kept in contact through the five days and even made sure everything was fine a few days before my arrival. (I checked in on the jan 1 so it is understandably more complicated.) I feel so comfortable with the whole place that I even booked one more night than planned. It is not in the city centre of Lisbon but it is not far from the attractions and I am so glad to be living away from the crowd and noise. I would definitely rebook again if I visit Lisbon again.