We (2 adults and 2 teenage boys) just spent 4 nights here and had a fantastic time. Ricardo was very easy to communicate with and was there to give us a warm welcome. The apartment is just as described - very clean and comfortable. It is centrally located so, if like us, you like to walk then the Cathedral, Castle, Alfama and other sites are all within 20-30 minutes, and it is also just 5 minutes from the station for trains to Belem (7 minute journey), 5 minutes from Tram 28 which takes you to the castle etc if you don't feel like walking, and 5 minutes from a great view point. The area is busy and vibrant, there are lots of cafes around(some with live music) and the Time Out market near the station, basically a high-end food court, is a great place to eat if you all want to have different things for dinner (pizza, burgers, traditional Portuguese food, Asian, fish etc). There is a supermarket at the station and a smaller one up the hill so it is easy to buy food for breakfasts and lunches. For us the best thing about this place was the location, it felt alive! It could be a little noisy with music (one night a band was playing in the barber shop a few doors down) and voices so if you like peace and quiet then this may not be the best choice for you. But, if you want to really feel the buzz of life in an exciting city then this is the place to stay. If we are lucky enough to be able to come back Lisbon then we would definitely stay there again.