Hosts were responsive and helpful with directions. As others have said, the climb up the hill to the apt was a workout. The stairs to the 2nd level could be difficult for some folks as they are short and steep, but we got used to them. The reward was a comfortable apartment and a great view. We did not realize the apt did not have air conditioning, but found it comfortable with the fans. Great to have a washer. Appreciated the nespresso machine in the mornings. Thanks for a great Lisbon visit.