Host made us feel welcome. The information binder was a nice addition. The apartment is situated conviniently close to downtown but is has an extremely small, narrow entryway which made it difficult for us to access the apartment. Our stroller had to stay outside in the hallway. The apartment itself was cleaned well but the walls are dirty and could use a fresh coat of paint. Also, some of the furniture have seen better days. One of the chairs in the dinning room was completely broken, the tv desk has stains and parts of it are starting to chip. We loved the garden. The beds were comfortable and kitchen was well equipped. Good fit for families (except the entryway).