Susana is great host. She could not be there when we arrive, but one of her neighbor had the keys. She may not had been there, but it was easy to contact her and she responded promptly to all our questions. The house is big and beautiful. It is clean and really comfortable. We were there with our little girl (8 months old), and Susana left us a high chair, a crib and a ton of toys. Much to the delight of our daughter. The house is at a good and safe location, near public transport (5-10 min walk from Praça Commércio or Santa Apolonia Station). She also sent us an email with recommandation for Lisboa. That was very appreciated, we followed her tips for the restaurant Casanova, which is not far, and which you must go for a very good pizza and pasta! Thank you for everything, we had a wontherful time! We would go back any time!