Overall impressions were as expected in the photographs - the place is gorgeous! Joana's place is modern, well-lit, and clean. Very comfortable to stay and plenty of room for our family of 5 to stay together or get away from each other as needed. Check-in and communication was easy and immediate - when we checked in the place was still dirty as cleaning crew had not yet arrived from the previous guests; however, that was quickly resolved, and by the time we got back from hitting one on the MANY excellent local cafes, everything was clean and looked lovely. No keys to manage, everything is through coded locks and that made everything so much easier with many in our family coming and going at different times. In the apartment, everything worked well, was easy to operate, and Joana also left a great visitors guide to help orient visitors. We were here at Christmas time and the entire city is absolutely lovely with so many great places to see festive lights and markets!
The location is excellent as far as proximity to a vibrant bar/club scene, local restaurants and shops. But it is not a touristy area. This means there are some nearby vacant buildings, a bit of street trash, and graffiti in the neighborhood. If your expectations are to "live as a local", this is a great spot. If you have young children or are uncomfortable in regular city settings, be aware of this. We never felt unsafe or uncomfortable, but we are seasoned travelers and have adult children. That said, the touristy areas are a short Uber ride away and Uber (and scooters, etc.) are readily available to help you get there if you do not like climbing the steep hills of Lisbon. We did and it counts as a legit workout! Also, the nearby Time Out Market was great and quickly became our rallying point, informal hangout, with great access to public transportation.