I arrived at 11pm and the place was dirty, there were shoes, bread, and lots of garbage. I called Altido and they apologized but also said no one recently stayed at the apartment… As a solo female traveler, that worried me. Was someone squatting in the house? And with all the self check in locks, I was worried someone could enter if I was there. I then had to wait 20mins (and call again) outside (it was dark & drizzling) to meet a colleague who would give me keys for another apartment for a night. They wanted to out me back in the first apartment (after cleaning) the next day, and I expressed my safety concerns and my worries for someone entering the apartment, so I wouldn’t want that.
The next morning (in the temp apt), SOMEONE ACTUALLY ENTERED THE APARTMENT. I guess it were cleaners but I was so scared and I had told them how scared I was. They just said a lot of ‘sorry’ and told me I can rebook (& pay more) for another apt.
I was DONE. Will never book an Altido place again.