This is by far the worst house I have stayed at out of all the airbnb houses.
- When we checked-in, the room wasn't ready yet even though we were there on time. It wasn't cleaned at all.
- The key didn't work & we had to wait for the host for almost 45mins. Meanwhile, my 3 years old baby girl who I travelled with wanted to go to the bathroom urgently and it was just horrible as we couldn't enter the house even we were standing right in the front.
- If you want to use gas stove you need to bring your own lighter. Honestly, I've never seen any gas stove that only can be used with lighter. So when I tried to use gas stove, it didn't work and I text the host about this situation, Leonor replied me to go to buy a lighter to use it. I was really surprised by this answer and it made me very uncomfortable. He told me to get it from a supermarket and I had to go Mini preco and Pingo doce, but! they don't sell the lighter. Well, we are the tourist in Lisbon so I think the host need to prepare these kind of equipment or supplies such as a lighter to their guest. Otherwise, it would have been so much nicer if there was a note for that in advance.
- LAST BUT NOT LEAST... The worst thing was the fact that WATER WAS LEAKING THROUGH THE CEILING.
When we got back to the house after coming back from morning walk, all over the living room floor was running with water and of course my stuff was all wet. besides that, a floor socket was located. Can you imagine? Water and electric.. such a bad combination.

I texted the host about the situation and even sent pictures but I didn't even get a single message of an apology. Host answered me the house is very old and just to pull out the plug. Since that afternoon, I had to keep mopping the floor again and again and also scooping out water of the floor into the bucket until stop raining. (It took 2 days.) After that day, more than 5 firemen came to the house cause of the water leaking so I had to fill the fireman report...
(Fireman told me that somebody called 112 due to the water so they came to check our house.)

I contacted Airbnb customer service team and they recommended me to find a place to move, however, how can I possibly find a decent place to stay for an entire week in such a last minute. I did try but couldn't find one, so I had to spend the week in this house unfortunately. Honestly, I've spent and wasted full 2 days to deal with all these problems and couldn't go sightseeing or do anything else.