Ana was a perfect caretaker. Always at disposal and keen to help. We loved Lisbon! The apartment has got an extremely advantageous position. It's located a few step from praca de rossio and praca martin moniz, key nodes in the transportation network (the famous 28 departs from moniz). The apartment is really smaller that it seems and bed is not very comfortable. 3rd floor, no elevator, narrow staircase, I'd not recommend it for strollers... The price I paid has been is a little bit too much in my humble opinion but all the same we enjoyed our stay.