great location just across the Cais do Sodre metro station, other transportation options available, walking distance to most of the important places in centre. the room and flat are as described, clean room, comfy bed, enough space to stay for a few days. kitchen utilities are avaliable, clean bathroom. check-in instructions are clear and without problem. I did not meet the guests in person but they were avaliable when there was need to contact. only minus is that for the cold weathers/seasons, as far as I see, the flat has no heating system, there is a loudy small heater for the room, which is enough to heat the room, but sleeping with that kind of noise is not comfortable.