Vera's son was really kind. He answer you really fast if you have any problem and they visit the house every day for cleaning. Bed are confortable and the house is nice and quiet. There is no so many things for cooking, but is wonderful for eating something hot quickly. Having coffee in the morning is lovely s 2 minutes to metro station and 10 for train station, city center and super markets. We really enjoy staying there. There is no lift but is a first floor.