We had a wonderful stay here! The apartment is better than the picture, clean and comfortable and great location! The neighbourhood is really lovely with its narrow streets and fado music in the air. There are tons of little grocers and shops around and we found it very easy to navigate our way around. And the view out the windows was spectacular. The stairs up to the apartment weren't as daunting as we expected but they were still quite steep. We made it up with our suitcases though without much problem.
Joana was very good at communicating with us and left us some port and snacks on our arrival. She has tons of tourist information and left a detailed map with my brother with lots of great tips and places to go.
I would definitely recommend Joana's place to stay. You get so much for a low price and its a great experience to stay in Alfama neighbourhood.