Jose is excellent at replying to questions or concerns. His flat is in a busy part of town, very near Baixa Chiado metro, and that can mean noisy neighbours upstairs who are there to go out. However, they have to turn the noise/music off by 11 and they did when we were there. The noise in the street does filter up but that comes into the sitting room. The bedroom is quiet. The second bedroom is a space in the corridor between the sitting room and bathroom. Netflix works, though!