Ana's apartment was perfect! It is in a lovely location near to the castle and the Sé in an old neighbourhood full of picturesque houses and little shops and restaurants. Check out the pottery shop near the church and Gelato Therapy on Rua da Madalena.
Be aware that there are quite a few steep climbs and steps around the apartment's location and that there can be a little bit of street noise at night so it may not be suitable if you have really young children.
The apartment was more clean than most hotels we have stayed in, very well-equipped and felt very much like a home from home. Ana's father met us and checked us in and Ana was available by phone if we needed her. We would happily stay at the apartment again and are already planning our next trip to Lisbon!