Ana was extremely kind and generous with her time. She made us feel at home and was quick to answer any of our questions. She also helped us find a doctor when my mom got sick. Apart from this the apartment was clean and tidy, and very cozy. There’s heaters in every room if you get cold and opening the windows brings a lot of air. Overall had a great experience with Ana and staying at the apartment. Bairro Alto is a really popular area, especially for bars and restaurants so you’ll never run out of places to try! You will not regret your stay!