Ricardo is great. He meets you on arrival and checks your flight time then shows you around the apartment - it really helped me feel right at home. He is really responsive on app when u enquire - he replies literally straight away and he was there at checkout too to reassure us. Such a great host. The flat is really well situated if you don’t want to be bang in the middle of the city which is often crowded and noisy. You can walk literally 2 mins to Olaias station and there is a supermarket about 5 mins walk away. The flat itself is clean, tidy and spacious and literally has everything you could need for a stay in Lisbon. If anything I felt bad about messing up the flat by staying there it was so clean. Checkout was simple, instead of being overly militant about checkout time, Ricardo just asked us when we wanted to leave and we agreed between us what was best which is a much better way than lots of air BnB hosts who almost kick you out at a certain time!!! ⭐️⭐️⭐️⭐️⭐️⭐️