Susanna aka Karen was rude. She was unclear, though the entire process. She asked us if we were “hiding something” because we would not give a stranger our passports.
She then called our business associates in Portugal, exposing her racist small thoughts.
Susanna aka Karen went as far as to tell our business partner that we had many credit cards with us. I am 100% sure Susanna is a racist after this encounter.
Avoid this woman at all costs if you are young black, or immigrant. There was a clear inferiority complex, when she saw young black people with money.