The appartment is very nice and cosy, and looks exactly like in the pictures! It is simple, but clean and new; moreover there is everything that is needed.
We texted Sofia on our way from the airport (10 mins by cab) and when we arrived she was already waiting for us, so the check-in went quickly and on time, even though we arrived earlier than the foreseen check-in time.
The appartment is really in the heart of Alfama, and the old town and almost all of the tourist attractions are available by walking distance. A lovely place, with wonderful view - we would definitely recommend this appartment!