Great host and great location. I came with some luggage and Isabelle was nice enough to help me get them up. You have to go up some stairs so it will be a bit annoying with heavy luggage. The place is nice and has pretty much everything you need. It’s close to many sites in and around Alfama and I barely needed to use public transportation as many things were walking distance away from the place. Isabelle is supportive and reachable so communication was very good. Recommended.