Our flight were two hours late, Pedro was really spontaneous and had no problem to hand out the key to the perfect time for us. The apartment is really beautiful, perfect location in the heard of Lisbon. Its in the 4th floor, no elevator, so you shouldn't have a problem with stairs ;). Beautiful interior design. Pedro was really helpful, gave us useful information about the city and he was all the time available when we had a question. Perfect stay for Lisbon!