Teresa is kind, reactive, and helpful. She replied to all of my questions and concerns immediately! One of the best hosts I have had on Airbnb. As for the apartment, it is in the city centre and close to everything and anything. Teresa has a good eye for decoration which saved the space. It remained VERY damp & cool in the apartment and we could not use the space heaters because they caused blackouts. The same with the oven, even with the hot water heater off we had to reset the power every minute. Also, the neighbor below played rave music loudly from 11PM to 2AM on 2 nights but this cannot really be helped. The windows are soundproof for the street noise - you can hear nothing! Overall, we enjoyed our stay but we did find that the apartment lacked in some ways: not super baby friendly nor elderly friendly, missing out on items (limited on stock of coffee pods and laundry product, no teas in the empty jars, no real toys/books). I am sure the host will make improvements! Thank you.