Ana's apartment is a nice place located just 3 mins away from the Alcantara-Terra railway station. The area around is not very clean and in order to get in, you need to climb about 30 very steep stairs that are additionally in a quite confined space, so really a problem for taking big and heavy bags up. But once you're there, it's a pretty cozy and spacious venue consisting of two floors: the living room and kitchen are at the entrance level and two bedrooms upstairs, a toilet with shower on each of the floors. All rooms are air-conditioned and that worked well. The kitchen looks modern but actually is quite basic, design by IKEA, however it served our needs. On arrival, a concierge meets you inside and shows around; departure is required to be made by 11.00 sharp and no extensions given. We had a flight departing late evening but were nevertheless told to get out in the morning and not offered any assistance with luggage keeping, except for some advice on where to take it (still appreciated). Otherwise, Ana was an active communicator and offered quite a lot of hints of where to go in Lisbon, so many thanks for that, as well as for the welcome bottle of wine.