I loved staying in this apartment. Belem is a beautiful neighbourhood and there are some great things to see there. It's a really nice place - very clean and comfortable. I didn't meet Ana, but she was responsive to my needs when I messaged her. Her friend, Chris, let me in and showed me around and he was a great host! The place isn't really close to the main part of Lisbon, but public transportation is right outside. Just be sure to plan extra time to travel.