Communication with Beatriz before our arrival was easy and efficient, and we received a warm welcome by her mother Isabel, whose English is actually quite good. The apartment was cozy and exactly as shown in the pictures. Since we stayed there in November, it would cool down in the evenings, so we were happy to find that the forced air heating in living room and main bedroom worked well. The place is in short walking distance from the centre of Sintra old town, where we found a pleasant, family friendly restaurant (Tulhas) and the starting point of the 'hop-on, hop-off' bus lines that take you to all the main sights in the Sintra area.