We were NOT pleased with this reservation at all. Prior to making the booking, we were guaranteed a crib for our toddler. However, upon arrival this was not provided. The host said they would provided it in a few hours (after much argument), however, I was then sent a message that the crib was broken and they would not provide one for our entire 3 day trip...
The listing also included a washing machine which was a requirement for us. However, upon arrival and inquiring about it, we were told that the machine is not functional and no alternative was provided. We ended up having to go to a dry cleaning service and pay a premium.
The host was also over an hour late for check in and gave us the excuse that they were checking someone else in at a different location. However, when we got the unit, the cleaning crew was also just leaving so we knew the unit wasn't even ready on time.
There was no dish soap provided. There was limited toilet paper and soap. We had to go buy our own.
We brought all these issues to the host's attention but they were very rude, argumentative and showed on effort to make things right.