We travelled from Canada to Portugal for a family vacation. We are a family of four. After a long flight, Nuno offered transportation from the airport and a quick city tour. Immediately, we felt at ease. His dedication and friendly service were obvious from the beginning. The apartment was as good as we hoped for, even bigger than expected. It's the perfect size for a family of 3 or 4. It was clean, especially the beds and linens. Very quiet too and perfectly located. You take street car #28 to get to Alfama in 10 minutes and to downtown in 15. You can also walk if you prefer. The ambiance in Graça is that of a family neighbourhood. Not as turistic as Alfama, which is crowdy and very tight. You will enjoy in Graça the typical urban life of core Lisbon and magnificent views. We also enjoyed very much our visit of the Sintra region while in Lisbon. We recommend everyone to ask Nuno and Isabel for their advice on what to do in and out Lisbon. They paid attention to our needs, stayed in touch, and were constantly looking for ways to make ourselves comfortable. They are hard working, honest and deserve praise for their excellent service.