Mafalda was lovely to deal with - great communicator, picked us up from the airport, was really friendly, and lots of helpful tips. They let us check in early and check out late which was a huge help given our flight times. The apartment was very nice - big high ceilings, lots of space etc. The main issue we had was noise coming from the ice cream shop downstairs. They blare music from 9.30am-8pm each day, and they have their speakers on their ceiling, so attached to the floors of 4 of the bedrooms. The noise and vibration made it impossible to sleep. We asked them to turn it down (or off) in the mornings but they never did. So if you're in Lisbon to get up early and sightsee and this isn't a factor, then I'd really recommend Mafalda's apartment. Unfortunately we were there for nightlife and would get home late each night and then couldn't sleep past 9.30am which was a real issue for us. Shame about the noise as otherwise its a great apartment.