Sandra was helpful when asked about the easiest way to reach the apartment and flexible when I arrived half an hour later than expected. Place is close to Lisbon congress centre.
The room is basic and not very inviting. It is located in the ground floor so you need to keep blinds closed for any privacy. Bathroom is shared with another guest. Most of the storage space is occupied, but you get a full wardrobe for yourself. There is no kitchen, but that is specified on the website. Room got quite cold over night and I unfortunately didn't get an additional blanket despite asking for it several times and being promised it. I would also recommend putting a bin in the room. All in all, satisfactory if you are only looking for a place to sleep at.