Bottom line, choose another place. Unless you love terrible communication and mopping.
The good: location is fantastic. To the left of the building, the metro station and a cafe with great coffee and breakfast options. We never stressed about breakfast or getting the metro. To the right of the building and down the street is a place called crossroad10 with very friendly owners, tasty food, tea blends, and the best pumpkin pie you’ll ever have. The building, elevator, and apartment are clean. Modern with nice decorations.
The bad: The apartment did not have everything we needed. For example hand soap and dishwashing soap were missing. We kept asking for it and we were told we would get missing items ASAP, but never received it in our 4 nights there. The communication with the host was terrible. All responses were robotic and formulaic. Example “hello guest, thank you for the feedback. We’ve informed our team. Kind regards, Penelope.” That’s if we received a response. The drain in the main shower was clogged, so after exiting the shower, I noticed that water leaked all the way to the living room. We spent a whole morning mopping the floors on our hands and knees with the provided towels because there was no mop. The host promised to send someone to help and replace our towels but never did. Imagine not having clean towels for multiple days. Imagine wasting one of your precious few days in Lisbon on trying to save the rugs and floor from water damage from dirty shower water. Considering the drain issues, we never used the dishwasher or did laundry in fear of having another flood and no help. This is by far the worst Airbnb experience, but at least we got “kind regards” from Penelope.
Don’t sleep on the futon. It’s very uncomfortable. Count this as a 1 bed apartment. The comments about noise are serious. There is a bar with a live band (including drums) partying every night. Drunk people in the street are loud at night.
Lisbon is great. Don’t waste your money or time on this place.
Kind regards