Very spacious 3 bed apartment in the heart of Lisbon, great location.we followed the instructions to get the key, however, as the cleaner still hadn't finished the key wasn't available until almost 4pm. Also if you can't do steps well, be aware there are lots of steps to climb for both the apartment (5th floor) and the hostel, where we were advised the key would be, by the people I. The cafe (where it should have been). I tried to call the host to discuss but no reply. Disappointing start but didn't spoil the overall experience.