WE GOT ROBBED!!!
The window directly below the balcony has a cover over it that’s easily climbable. Someone got onto our balcony and then came in the window during the night while we were sleeping. They took all of our valuables (passports, wallets, purse, camera). This apartment is not safe. While filing our police report, they came to inspect the room and told us it wasn’t the first time this exact apartment had been robbed at night! Maddie didn’t even warn us not to leave the windows open at night, even though she must have known this has happened there before.
Maddie also didn’t seem very concerned and was not helpful when we told her what happened. We got a new place for the remainder of our stay as this place was clearly unsafe.
Stay somewhere else. Also be advised that this seems to be a somewhat common occurrence in the Alfama district, as the police weren’t all that surprised when we told them the area we were staying in. I’d suggest looking to stay in another part of town.