Our hosts were lovely and very communicative throughout the process of booking and our stay. Pedro met us at the apartment upon check-in and was very thorough in reviewing everything in the apartment. He also spent time to show us where all the essential places (grocery store, train station, etc.) were on a map. The apartment was a great location for us and was absolutely beautiful--from the premium linens and super comfy beds, to the beautiful furniture and art work--and spotless. I highly recommend this listing :)