Rita is responsive, friendly, and had timely instructions and updates which are critical to us when we visit a new city with an unfamiliar language. The location is clean, modern, and in a prime location. We were out most of the day but coming back was a pleasure because we could relax in a great suite that felt like home. The noise at night from the diners below may be noticeable to some but this is a trade off you must make given the location in the heart of the city and the fact the Portuguese eat dinner and socialize much later in the evening than Americans. I highly recommend this location if you are visiting Lisbon. Pasteis de nata for life!