All in all a wonderful experience. Vera and Joao really ensured everything was super comfortable. We were greeted by Vera at the apartment upon our arrival. She sat with us and told us in detail about Lisbon and places worth visiting in and around Lisbon. Her directions helped us greatly! The duplex apartment was clean and extremely well maintained. It was perfect for the 5 of us because there were 3 toilets of which 2 were bathrooms. We were also given a complimentary breakfast, wine and chocolates. The location of the apartment is also quite perfect, walking distance from the main area. All in all, very enjoyable