We stayed four nights at the apartment. The first night of our arrival we felt like not staying the whole time we planned. We found that that apartment wasn't well checked before we arrived: one of the shower's plastic doors was broken, there were no hot water and a smell of gas. The communication with Rui was fast and he told us he would take care of everything, which he did - by bringing someone to change the gas tank (for hot water and cooking) and fixing the shower. We do realize that this kind of place is full of things to take care of. We just felt we arrived to a place which wasn't ready to host us. We appreciate the will to make us feel good and welcomed. Thank you