I can’t say enough positive things about this Airbnb - one of the best we have stayed in. Ana was incredibly helpful and responsive and even met us in person and gave us maps and a thorough orientation of the city when we arrived. She also arranged for a driver to pick us up who was willing to wait the 2 hours it took for us to get through customs from the US (note: be ready for this possibility!). Waiting for us at the apartment were warm pastries and port wine. The kitchen had every possible thing you would need for cooking and sweet little packages of soap and other personal items. There were notebooks with restaurant and other recommendations and maps of how to get to them. The place was immaculately clean and perfectly situated to get to all the sites but on a quiet street. The beds and furniture were very comfortable. Ana even let us know of the time change while we were there so we didn’t miss our train. Perfect place to stay in Lisbon. Ana has other rentals so if this one isn’t available check out her others - you definitely want her to be your host while in Lisbon!