We had a late arrival and Paulo was expecting us regardless. He was very nice, even asked us what we wanted to do in Lisbon and provided a series of documents with relevant info. Bairro Alto is a beautiful, picturesque part of town that has 24 hours of life, whether in small bars very close to the house, tascas for listening to Fado, or kids going to school across the street. We were concerned for walking up hills, but it was nothing in the end, the city is totally walkable!!. The house was complete, very clean, cozy and well-kept, had a very nice view and every amenity that one would expect, plus an espresso machine, which was a welcome bonus. Paulo took the time to explain everything to us and make all sorts of suggestions for little-known places and money-saving tips, albeit late at night and left us additional information in the appartment. At check-out, he was prompt and stayed with us until we got a cab, which is what a friend would do. We are grateful for choosing this place and for Paulo's attention to details, happy for the experience and satisfied to have seen Lisbon from the Bairro Alto perspective. Also: within 10 minutes walk from Praça Don Pedro and Praça Figueiras, where tours depart, close to late service bars and restaurants, to the Gloria funicular and belvedere, and to a little cluster of Old-book and cartography/etching stores.