The apartment is perfectly located in Alfama, this couldn't have been more perfect. It's a beautifully furnished, high ceiling, loft apartment with gorgeous views. The bed was incredibly comfortable and the hot water seemed to work just fine.
We were at Susana's place in December and the heaters were not sufficient in heating the apartment. If we had to plug anything in or use the stove, we had to turn off the heaters or the power would go out. In fact it went out several times a day which was very frustrating for us trying to cook or even blow dry my hair.
With that said, other than the electricity issue, everything else was lovely. But the electricity (heat, appliances, lights, stove, washer, etc.) was an important part of what makes a guests' stay comfortable so I had to rate this a 3 star because of that.