Being completly objective, the flat and Joao are perfects! The flat was completly clean, full furnished ( towels, paper, tea, oil, sheets, even an iron, etc), really well located (10 minutes away from the center), calm and in a safe area. The patio is so nice to have meals and aperitive, and really usefull for smokers! It was the first time my sisters went abroad and i wanted something good for her... i entirely found it, even more! Joao is always available for any questions at any moment, gives good advices as well and all the explanations you need. I would blindly recomand it!! Thank you really much Joao!!