Nice place. Ana, Simon's friend, was friendly and helpful when we arrived. She responded quickly to my messages regarding the faulty wifi (internet company's fault) and shower (worked, but both showerhead and bath tap ran at the same time). The location is more hilly than I expected, but that goes for the whole of Alfama, and the public transport available is close by, so that's not really a problem unless you're planning to travel mostly by foot. Watch out that you don't use up all the hot water while showering though. Otherwise, a clean and comfortable stay close to many attractions and decent food places.