Sarah & Petro are great hosts. They kept in touch and were very responsive. We also used their tour service to other cities and thought it was wonderful and would highly recommend it. Wouldn't recommend the service from the airport to the apartment, however. Too expensive for what you get and they don't pick you up inside. You have to try to connect with them outside which is not easy. Much easier to take a taxi since the stand is right outside the door of the airport.