Tiago is very kind and attentive. His flat is neat, clean and compact. He waited to greet us after our late and delayed arrival. He gave us wine and many tourist tips and ideas. When we checked out Tiago helped us with our luggage and flagged down a taxi for us. On our second day Tiago returned to adjust the air conditioner's remote control and show us how to get a steady stream of hot shower water. The main problem is that the shower stall is very small and if you touch the shower water facet ever so slightly with your body, then the water may suddenly change to very hot or cold. I highly recommend this flat for people who are not too heavy and who can handle walking up 5 flights of stairs. We had a wonderful time and would stay here again.