Host was very friendly and helpful. We also got into Lisbon very early and she met us at the air bnb right when we got in, which was huge. The place is fairly small and has steep steps up to the top floor (was fine for us but can see this being an issue if you have mobility issues). It worked really well for us and had well functioning ac up and downstairs which was a necessity. If you are hoping to stay in Alfama and aren’t looking to stay in your room a lot and don’t have any mobility issues this is a great place and would highly recommend.