When we arrived to Lisboa from Belgium, we had been in contact with Tin asking to leave our luggages before the check-in. We agreed on 11am. Due to a misunderstanding, we didn't know that there was no winter time in Portugal. So we rang the bell at 10am (local time), that made really angry the host (not Tin, a woman) who was in pyjamas and told us we were "disrespectful" and was really mad at us even though we didnt understand why at the beginning. That was our fault, but it wasn't 7am come on.. AND the check-out is at 10am (so other clients would most likely be awake).
Anyway, we apologized but then the room was very small not even room to put our luggages with 2 very very tiny bath towels (not even enough for my hair) .
They present it here as a "hostel", but the host made us feel like we were "at her home" and that she wasn't really happy about it : it was written everywhere, "clean, dont make noise" even in the bathroom "clean the shower after your shower" -> which is weird since we are paying a service right?
She also told us a few times to be carefull with noise, to take out our shoes and so on.
We really felt that we were in a flatshare and people there were fed up with having Airbnb's.
Cherry on the cake, the day after, the check-in was at 10am so we asked if we could leave our luggages for a few hours. She said "no" because she "had a meeting".
So not very comprehensive, not very surf-yogi mood as they said so.
Anyway, there are some goodpoints of course : nice view, well located, pretty clean, and very nice bakery down the appartment.