We had a fantastic time staying in Pam's apartment! The apartment is just as it appears in the pictures - charming and colourful, containing everything you need for a comfortable stay, including spare towels, blankets, toiletries. It is in a great location, being in a nice neighbourhood with lots of small cafes, restaurants and cute shops; but also walking distance to the nightlife of the Bairro Alto. Due to this, it's a bit noisy at weekends, plus as noted by other reviewers, the tram 28 goes past the windows. It's easy to walk everywhere in Lisbon, or a short walk to the metro/bus stops.
Pam is a warm, welcoming host, and really went the extra mile to make us feel at home. She was accommodating with our check in/out times, and we enjoyed meeting her and her friends for drinks one night. We'd happily stay again, and would strongly recommend you do so too!