From the moment we arrived we felt welcome at the apartment. The location was great, it was really quiet at night and we always felt safe walking to and from the apartment. The bed was comfy, the shower nice and hot and powerful and little touches such as the information book and guest boom full of tips were great. We had problems lighting the boiler on our first morning but within 5 mins of messaging Sofia her mum was round and showed us where we went wrong. We really enjoyed Lisbon and I think the cosy and welcoming apartment was a big part of that.