The view is lovely. On the first night the downstairs shower flooded and I thought it might be that my younger son blocked the drain with his foot. The next morning it did it again. We had to use all the towels to nail the water off the floor. We contacted the team looking after the flat for Diago on the Tuesday morning and they said the drain was blocked and the water was coming out of the drain in the bathroom floor not the shower. They told us not to use it. No one communicated it was fixed. I had to what’s app them in the Wednesday morning. We left Thursday. They replaced the towels but didn’t take all the sodden towels I had used to mop up. I washed them and them had to dry them on an airer. The flat smelt damp. Please note comments from other October feedback about the damp smell and mould in the bathroom. When I returned to the UK on the day after I checked out I messaged the owner via Airbnb and requested 20% discount as a gesture of good will. The amenities were not working for the duration of my stay. He refused and immediately made a counter claim for £126.00 for cleaning costs and damage. I messaged him that I felt I was being scammed and had time stamped videos and photos of the flat as I checked out. I sent these to him and Airbnb. I also have what’s app messages with the team looking after the flat apologising for the drain blockage and inconvenience. The mediation team at Airbnb then tried to mediate and ask him to meet my 20% request. He refused and the mediator apologised and said I should leave a review. My mistake was reporting the fault at the time via the what’s app Diago had sent me for any issues. If I had reported it to Airbnb during my stay and not the day after check out they could have done more. The view was really great, but I feel a little shaken by the whole experience especially the counter claim.