Ana was not available that day and her friend, Catarina checked us in. She was extremely friendly and gave us a lot of recommendations on what to do and where to go. They had a welcome basket with coffee pods, snacks and a bottle of wine which we enjoyed. The location is ideal and really close to the train station which was perfect for going on day trips. Do note that the apartment is on the 4th floor without an elevator, but it wasn't an issue for us.