Catarina made us feel very welcome! Catarina wasn't available but we had organised for her mother to great us at the door when we arrived with the key. Communication was brilliant and she really helped us with the metro, maps and how to get to the apartment. It was a very easy walk from the nearest metro station! The apartment was beautiful, cosy and clean, it was perfect for my mother and I (more suitable for two than four people). The two double beds were very comfortable and the kitchen and patio areas were great little spaces to chill. This apartment was in a fantastic suburb of Lisbon called Rato, we easily walked into the centre everyday to all the shops, sites and restaurants. Over all i would recommend this place to any of my friends or family when visiting Lisbon!