The apartment was in a very convenient area with easy access to restaurants, sites, boats, and other transportation. Martin arranged picking us up at the train station, which made our arrival very easy after a long trip. Joel was great and answered all of our questions. Our check-in was easy, thorough, and pleasant. We were tired, and asked to have the appliance directions sent to us. The directions were very clear and easy to follow. We appreciated the welcome basket and the very comfortable bed in the master bedroom.