Check in with Fernanda was super easy, she is communicative through the app and lockbox worked perfectly for our late (midnight) arrival. We enjoyed the location a lot, a little loud as others have said, but the bedroom is quieter and darker which makes it easy to sleep. both the bedroom and bathroom, especially the shower, are cramped especially for two people, but everything works great! The nespresso (stocked with pods) really helped us with the jetlag.