We had a good stay here. The apartment was nice and spacious. Great location too!! It worked well for us. There were shops, groceries stores and restaurants close by. The road to the apartment is steep but adds to the charm of the area.
The only problem was for some reason there was a double booking that occurred. From what I understand there was an error in the booking system so we were not going to be able to check in on the first day as planned. However, the host did all she could to resolve the issue. She found a substitute place for the first night, refunded the difference to us and stored our bags until 3pm when we could check-in. This impacted our trip given we already had a very limited time in Lisbon but it all worked out at the end of the day.