This is the perfect place. In an older renovated apartment building, with security like Fort Knox. Nestled on a small street that is very central to the city's tourist hotspots. Close to 2 major Metro stops, it is quite easy to get anywhere in Lisbon.
One of the easiest check ins. Fernandes details meticulously how to get into the apartment once you accept . The building has 4? apartments on 2 floors and a guesthouse on the third. Fernandes and her team are always around to answer your needs.
As described in the posting, be warned that the place is on a cobblestone hill and uber or taxi is highly recommended when you are moving luggage on the 1st or last day. There are 2 flights of stairs on the inside. You are in the heart of town, so you will hear the everyday life of Lisbon outside. The trade off is that you will be close to stores,, cafes, restaurants etc
Highlights:
Fernandes and her staff (my guess is that they are in an office by the guesthouse)
Safe
Proximity to everything
Clean and comfortable
Full kitchen with coffee maker
3 balconies overlooking street
Would defimitely stay here again. If you are going to Lisbon, give this place serious consideration.