I booked Luisa's apartment as I needed an inexpensive place to store my luggage while I went to a Benfica match, as I had a flight leaving Lisbon right after the game. Luiza was very accommodating as she let me check in early so that I could still explore the city before the match. Her communication was fantastic throughout and she is so sweet. The bedroom is lofted and the head room in the lofted space is not the highest. Her apartment was very clean and the mattress felt very comfy from sitting on it (I did not sleep in it). Getting in and out was easy and there was a Benfica supporters bar right next door.