the checkin process was fairly easy. an employee came to let us in for a early check in which was very nice. once we had the keys and started planning our evening and next few days we realized we picked a great spot - literally walking distance to great restaurants and attractions and literally steps away from the metro station and the train to Sintra. not to mention a nice view and deck.
everything worked in the apartment my only complaint is the bed is quite small for two people, one of whom is me at 6 feet tall. otherwise I'd stay again and my wife was sad to leave.