Pedro was great at responding to messages we asked prior to the trip. The location was perfect, 10mins to the nearest metro, 5 mins from the castle and cathedral and about 15mins from the centre of Lisbon. Clean and tidy with hand soap and cooking oil which was very handy! He said we could contact him throughout the stay if we needed to and he eras kind enough to let us check out late. There are plenty of restaurants near by if you need to eat out. The place has a great kitchen and living area, so we enjoyed evenings there looking out on the beautiful view. I spent every evening admiring the view from every angle!