Carla was very responsive and was waiting for us upon arrival. She wasn’t annoyed at all that we were running an hour late. The neighbourhood was great - lots of restaurants! The apartment is small but fit two people just fine. The bathroom is very tight and right off the kitchen with a somewhat see through door, but there is a balcony and separate bedroom which allow some more privacy. The street was loud at night but fine if you have ear plugs or are a heavy sleeper. The AC worked well and Carla told us to keep it on while we were out in the day so the apartment wouldn’t get hot, which was a nice touch. There was bedding for the bed and futon, towels, a hair dryer, etc. We would stay there again as it was a good price and in the heart of Bairro Alto!