I am 100% dissatisfied with this Airbnb rental. This is not a Luxury Boutique. This Airbnb listing is actually not fit or ready to rent and be listed. I have a list of issues that we are experiencing that makes me feel unsafe, dirty, and is not what I paid for. The host is very nice but his listing is a disaster.
From the time you walk into the unit, the refrigerator is not cooling food properly and undercools. The lower kitchen cabinets have a 30” by 30” hole where you can see an appliance used to be and they left the hole uncovered. The baseboards in the kitchen have deteriorated and are just falling apart and in some places the baseboards are not even in place and gap under the wall just exposed for bugs. There are huge water bugs coming into the apartment from several holes including under the kitchen cabinet where the hole is. The cabinet closet in the kitchen has a trap for the water bugs and it wasn’t even cleaned out and just decomposing on the glue trap with spiders on the ground next to it (picture attached). The kitchen cabinet is bowed and not closing properly. The silverware and utensils have not been properly cleaned for some time and stained with residual dirt.
There are at least 2 lights that are not working in the unit making it dark. The window seals are dirty and the shade in the family room/living room is not working and the string is broken making it very hot because we are not able to block the sun out and we are exposed at night because we can’t put the shade down.
Moving to the 1 and only bathroom. One of the sinks is just not working and is not properly affixed as it is either broken or loose. The other working sink is getting ready to fall apart and damaged underneath the sink bowl. The baseboard in the master bathroom is soaked with water and is rotting of wood and is a brewing ground for mold growth and bacteria growth. The baseboard is swelling because of the improper and or lack of suitable drainage when taking a shower. The drain can not handle any running water when taking a shower and instantly stops up and begins to run out of the shower. I was forced to get out of the only shower in the apartment and take a bath out of the sink to keep from standing in that mucky and soiled water.
The apartment is definitely not luxury and should not be listed or advertised as such. Airbnb should have standards that all listings should have to meet and/or pass before being able to label them as Luxury. I feel disgusted, dirty, lied to and want to leave as soon as possible. At this point, I am ready for a refund and feel unsafe with all of the issues that can affect my health from the bugs to the water issues harboring bacteria and mildew. I have attached pictures to substantiate what I am experiencing.
I am not able bathroom sink not working, the family room/living room shade not being able to move up or down.
Moving to the 1 and only bathroom. One of the sinks is just not working and is not properly affixed as it is either broken or loose. The other working sink is getting ready to fall apart and damaged underneath the sink bowl. The baseboard in the master bathroom is soaked with water and is rotting of wood and is a brewing ground for mold growth and bacteria growth. The baseboard is swelling because of the improper and or lack of suitable drainage when taking a shower. The drain can not handle any running water when taking a shower and instantly stops up and begins to run out of the shower. I was forced to get out of the only shower in the apartment and take a bath out of the sink to keep from standing in that mucky and soiled water.
The apartment is definitely not luxury and should not be listed or advertised as such. Airbnb should have standards that all listings should have to meet and/or pass before being able to label them as Luxury. I feel disgusted, dirty, lied to and want to leave as soon as possible. At this point, I am ready for a refund and feel unsafe with all of the issues that can affect my health from the bugs to the water issues harboring bacteria and mildew. I have attached pictures to substantiate what I am experiencing. Miguel became upset with me because i didn't address these issues to him directly. Well he did not list his property honestly and did not deserve to be contacted directly as he is already aware of the disgusting state this property is in. We took several pictures and videos and sent to Airbnb and we where issued a full refund because they also agreed that the condition of the property was very poor.