Ana, her mother and her friend were very welcoming. They were there to meet me when I arrived at the apartment. All were helpful and accommodating when my friend joined me at the last minute. The apartment is right next to the bus/tram stop and the famous Patéis de Belém and Mosteiro dos Jeronimos to name a few. The place is on the main street of Belém and so it's lined with various restaurants and shops, convenient for shopping and food. I highly recommend Ana's apartment!