This is a beautiful serviced apartment rather than someone's home. Martha from the agency met us and showed us how to operate door codes TV etc, she was very friendly. The apartment is immaculate and very well appointed, everything looks brand new. It is great to have two bathrooms. Good beds with quality linens. The apartment is on the fourth floor with no lift, this was not a problem for us but may bother some. Slight traffic noise can be heard in the front bedroom but this wasn't too much of a problem for us. It would be nice to have some milk and coffee for the morning and maybe maps & local information. Chiado is a fantastic location, walking distance to good restaurants cafes and shopping areas. Close enough to all the fun of Barrio Alto without the nighttime noise. I would stay there again.