Dulce was very sweet (no pun intended!) And the room was fantastic. Centrally located in Barrio Alto and close to all the amazing nightlife. The only downside is that it was on the 5th floor and there are no elevators so I wouldn't recommend it for someone with lots of luggage like I had. It was a pain to carry up and then carry down. Otherwise it was a fantastic stay. Dulce is very communicative and will answer calls right away.