Simply great! Directly after the booking we have been contacted by Carlota who provided us with every relevant detail regarding the check in process, the place itself and the neighborhood. She even organized a pick up service from the airport. The communication was super fast and due to her high level of English skills very easy. During the check in process Carlota was present herself, explained everything relevant in the apartment & provided us with very helpful information regarding Lisbon, as well as with a lot of amazing restaurant recommendations. Carlota was available during our whole stay via WhatsApp and one really could notice how much she cared about us as her guests having a great time. The apartment itself was very spacious, everything was clean and tidy and the neighborhood was very nice with a lot of restaurants around. Hence, we had a great time at the apartment and I only can recommend the apartment, as well as Carlota as a host, to everyone who is planning to stay in Lisbon.