Frank is an amazing person! When he learned that my friend and I had luggages, he met us near the apartment to help us out. Helena also popped by to help us out. The kind gesture meant a lot to us.
The location is great and accessible to amazing sightseeing spots and eateries. Our room faced the sea front and was very breezy. It was wonderful waking up to a peaceful and safe neighborhood. Helena kept the toilets clean and comfortable for us, and we really felt welcomed. The check in and out process was also very smooth. Truly enjoyed our stay in Lisbon at Frank's!