Gustavo is very kind and always available to provide information and advise. He always answered promptly to every question or doubt. The apartment is on 4th floor, with lift, and it is very well located, one can easily walk to Alfama and Graça. We always walked to all the nearby places. Public transportation (metro, trains and buses) is five minutes downhill. The apartment is quite, very clean, with very comfortable beds. Rooms are spacious. Kitchen has all the necessary utensils. Although we didn’t need it, there is a parking place in the same building. We’ll certainly come back here if we return to Lisboa.