I stayed in Hugo's Alfama apartment with my sister for three nights. It was the perfect size for the two of us, and in a great location near the castle and the tram (though we mostly walked everywhere). Getting to the apartment does require walking up a somewhat steep hill, but it's Lisbon, so that's pretty much to be expected. Quiet, comfortable, nice bathroom and kitchen. Didn't meet Hugo, but he left the key and I was able to let myself in. Took me a minute to figure out where the sheets/blankets/pillows were, how to fold out the futon and what the wifi password was, but overall a great experience.