The flat does not look like the photos and I felt like we have been “catfished”. There are no SMEG appliances (no kettle & toaster at all), no chair stools, and more than half of the decor is missing. The place looks nothing like the photos - do not be fooled!
In general you can see it was a nice place but the owners have let it go. The handles for all of the windows are loose and fall off all the time, the shower is clogged and there are cockroaches coming out of the cracks. The house was filthy and even had food in the cupboards with flies on our arrival.
The one pillow smelt like urine and had urine stains (and still does). We had to buy new pillows as a result. We stayed here for a month, so we did a deep clean ourselves as it was not liveable.
Leonardo was at-least very responsive over message but little was done.
Overall very disappointing stay and not worth the money, it should be half the price at best.
We have photos of everything and have asked the host to take new photos of the apartment to show its true state.