First of all, the check-in process left much to be desired. I was left in the middle of check-in process for unkown reasons. When the check-in process resumed later, I was given a door code that didn't work and the receptionist vanished again. Just as I was looking for the receptionist to rectify the issue, another guest came screaming that his code wouldn't open the door and that he needs to access his room immediately for urgent matter. The receptionists need to improve on their customer's service.
Secondly, the whole property was set up to maximize profit over people's health and hygiene. Imagine having just one male and one female toilets for over 20 guests in the first floor. When you go inside the toilet, there is this strong pungent smell that emanates from the toilet. I hope the management will take a close look at this because it could have a negative implications on people's health.