Maddie made our arrival very easy, she stayed available during our stay and was very nice to us.
The place is perfectly located and beautiful. The only inconvenience is that it's a bit loud (old building maybe, or the fact that we are in the center), and that it's humid. But unless you're a very light sleeper, it won't be a nuisance.
Next time we go to Lisbon, we'll surely stay there if we can!