We met Joao upon checkin. Very thoughtful and provided all the info that we need. But we were delayed by almost 2 hrs for checkin because of the last customer late checkout which we didn’t know about until we got there. Avoid bringing big suitcases cuz u will need to drag it all the way up from the metro(metro lift wasn’t working during our stay). trams and buses pass by the flat which can be a good and bad. Very convenient but the noises is a challenge at night before sleep and in the early morning,too. Great location(metro intendente 7mins by walking.) Great host. Recommended.