Vera and Rafael were excellent communicators and helped us with everything we needed. They were friendly and available. The area is fairly central and is a short walk to the main squares (about 10-15 min). The street, like much of Lisbon, has a dilapidated charm. The room was simple but comfortable, and the apartment too, with all the essentials provided. The bed was very firm, which we appreciated :) We enjoyed our stay at this spot.