Renato made us feel very welcome. Although he wasn't able to meet us when he arrived, he made sure that we understood exactly how to find the key and sent us a ton of information about local sites and recommendations for places to go. The apartment itself is amazing. It is beautifully furnished and the view from the dining area is stunning. The area is close to the main sites and easily accessible for public transit. We couldn't have asked for a better experience. Thanks so much!