Pros:
- Host stayed up for us to check in because our flight got in late and showed us the apartment and our fridge shelf, gave us the key, etc.
- Often quick replies to messages
- Price
- Light breakfast was not expected but was provided
- Relatively clean (in the guest room itself)
- Other apartment guests seemed respectful (noise level)
- Larger TV than advertised in the pictures
Cons:
- Our check in experience was difficult as the apartment building entrance (it was an open door) was very dark and there was a stairwell right away. We were uncomfortable walking into the darkness so we messaged saying that we were outside, but the instructions from the host were unclear us so we kind of waited there
- The room advertised on the booking was not the room in the pictures. There was no terrace door
- The room is advertised as a, "quiet accommodation", but it also states that it is, "very close to Lisbon airport"
- The room was advertised as having a "Dedicated workspace", but our room did not have a table or a chair in it at all. There was a night table and a stool
- The room was advertised as having a "Patio or balcony", our room did not have a door to outside let alone a patio or balcony
- The host languages are rated as Portuguese and English but the booking host only messaged us in Portuguese
- The washroom has changed as well
- The breakfast provided seemed to have mould so I didn't feel comfortable eating any of it. Along with the unkept nature of the area.
- There seemed to be a dried blood smeared on the floor by the bed
- The kitchen had a pot on the counter because the plumbing was leaking into it
- The kitchen counter was cluttered
- It is an apartment with 4 guest rooms it seems, so the cleanliness and noise level will only ever be to the level of the guests there and even if the hosts clean, the other guests may leave it dirty