Despite the fact that I did not manage to meet Ines in person, I got the impression that she is very nice person and such a great host. She sends you all the detailed info you need as a guest much in advance and she is responding very quickly to any question that you have. The place is nice and clean, just like in the photos. :-) The location is very good, very close to the metro station that takes you to all important places in Lisbon very quickly. All in all, I highly recommend staying in this apartment since it is a very good value for money.