Paulo was a fantastic host - very helpful during the whole process from booking to arriving. He was at the apartment to greet us (with a bottle of port!) and called in the next morning to answer any questions about the area. He then just left us to enjoy our break in peace but we knew how to contact him if necessary. The apartment was lovely - very clean and comfortable with amazing views towards Sao Vincente and the river. The location was also good - thanks to Paulo's advice about the elevators it was easy to get down to 'downtown' Lisbon and the metro station - this means a trip back to the airport only costs 1.50 euro! Best tip for getting a taxi to the apartment from the airport is to go to departures - no queues at all!