Emanuella was very friendly and helped us find the duplex easily. It was a little confusing as Al Fama is one of the oldest historical locations so the car couldn't drive by the main street. Best advice i can give is make sure you have a very light suitcase cause to get to the duplex theres a big flight of stairs before getting to the building. Not that it was a problem for us, we loved the authentic feel of the neighborhood and we had a small cafe right next to us that were very helpful with directions even giving us our own map and advising us. Over all, it was a splendid experience, we honestly wish we could have stayed longer.