Communication with Isabel was very easy and she was extremely helpful before our trip, recommending places to visit etc. Check-in/out was simple and the concierges were always on hand to answer queries. The apartment is modern and comfortable with excellent wifi and a very useful garage. We were able to walk to most places that we wanted to visit but the no. 28 tram stop is just around the corner. There is also a wide range of bars, cafes and restaurants nearby and a supermarket just after the tram stop. We loved our stay here and recommend this apartment to anyone who wants to get to know Lisbon from a comfortable and secure base.