Nuno was very accommodating with our check in time. The email sent to us prior to our check in was very useful along with the credit to use Taxify (an app similar to Uber).
The accommodation looked exactly the same as the pictures. As noted in the description, be prepared to walk up some steep steps to get to the apartment. We had helped from Pedro to bring up our luggage. Pedro also walked use through the map of Lisbon and gave us some great insights.
Unfortunately, the wifi didn't work in the bedroom so we had to go out to the living room to use the internet. One other thing is the soundproofing and noise carried into the bedroom quite loudly from the unit above and the unit by the door if someone was in the hallway outside but I found soundproofing in all of Portugal required improvements.
Thanks Nuno and Pedro!