Paid for and booked online for a King room, once I checked in, they gave me a small unlit room with just a window. Very different from what I saw and booked online, once I went back downstairs to ask for another room, they tried to make me feel bad about “complaining”. I could feel they were talking badly about me in Portuguese. They made me wait about 30 minutes for a new room which was slightly better. Inside the room the corners are filled of mold, balcony had cigarette buds all over the place. I also took pictures as proof. Breakfast is an extra 8€ a day, where the mushrooms come from a can. I only booked this place because my stay in Lisbon was extended at the last minute and I wanted a central location. If it wasn’t for the location I would give this place 1 star. I do not recommend.