The location is amazing. You’re less than 5 minutes from Time Out Market and and a few blocks from Chiado Palace. We were greeted with a welcome basket with bread and fruit and coffee which was so nice after a long flight. We couldn’t figure out the washing machine, so we had to knock and someone came directly upstairs. They are not responsive on my air bnb messenger and my phone couldn’t dial out so you need to find them on the first floor. The place was cold but there are space heaters. It’s in the attic basically so the living room is low light with the exception of the beams but that doesn’t hit the couch area. Overall, they were a sweet family and helpful.