DON’T STAY HERE! When you stay somewhere, the bare minimum is wifi and gas/electricity. At this place, the wifi was extremely spotty, and went out entirely after 2 days. To complement the lack of wifi, the hot water stopped working so we could not shower. After 2 days of hoping the wifi would come back, I ultimately had to pay for wifi to communicate my whereabouts to my friends and family and book train tickets.
I contacted the host about this issue once I paid for the wifi, which by this point was our final day of the stay, and requested a refund for the two days we suffered without hot water and wifi- two essential amenities. She did not respond for a couple days and I had to follow up with her and also have the person who checked us in follow up with her, and finally she replied that it was our fault for not communicating the hot water issue because if we had they could have fixed it.
See the problem? We COULDN’T communicate the hot water issue because we had NO WIFI! Were there wifi, I would have communicated that and they would have fixed it and we wouldn’t be here. I told this to the host and she has still not replied (it has been over a week).
I am beyond disappointed with my stay here and highly recommend you look elsewhere. On top of our lack of wifi and hot water, the host has been extremely unresponsive, incompetent, and unaccommodating. I am deeply upset with how she handled this, and for your own sake DO NOT STAY HERE unless you want to deal with an unresponsive host that doesn’t give a damn about you and will blame you for issues with the apartment.