Where to begin expressing our satisfaction and gratitude towards Joao and Rita! To begin with, because we happened to arrive at Oriente Station on a particular day that Joao was available, he personally picked us up and gave a a tour of Lisbon before taking us to Loving Chiado apartment. He even took us to his favorite gelateria where he treated us to delicious ice cream. The beautiful apartment was more spacious than we were led to believe by the pictures. It was very clean and tastefully decorated with just the right amount of things so that we had plenty of space for our belongings- (there was four of us). The location is excellent- right in the heart of Chiado, yet on a very quiet street where the neighbors were very welcoming snd helpful- particularly the grocery store owner a few doors down where we stocked regularly with basics. Joao had fresh warm bread delivered daily to our door!! An incredibly nice detail which along with the Nespresso-like coffee machine made our mornings delightful. Joao was also very helpful with tips about places to go- that's how we got to taste the absolute best Pasteis de nata in the city, in a spot that wasn't featured in the guidebooks. The apartment, which is thoroughly stocked with everything you might need, also included a booklet carefully put together by the hosts with useful information about the property, emergency numbers as well as restaurant and attraction recommendations. Overall, this has been the best experience we have had so far with hosts at AirB&B. Rita and Joao should write a handbook for fellow hosts!