First of all, we've never met the owner of the apartment (Robert). It was me who had to get in touch with someone the day before getting to Lisbon asking them about the check in and so on. Next day, a boy (Matteo) sent me an sms in order to know when we'd arrive, since they had other guests and check-ins to take care of. Funny thing is, we got there and 10 minutes later a woman showed up. 3 different contact people. The advert said there was a washing machine, which was true, but there was no detergent. The advert also said there was shower gel, which was untrue. Speaking of which, if you wanted to cook, there were no serviettes, no salt, no nothing. There was just one night table, so I had to use a chair to leave my things when I slept. We'd have appreciated a piece of paper with useful info like restaurants, transport or supermarkets. Finally, taking into account the epidemic situation, we'd have also appreciated some gel or a couple of facemasks (at least, that's what I could find in other apartments in this current situation). All in all, I don't expect to go back to this place.