Rita and Fatima were both nice and helpful people, but unfortunately we had quite a few issues with the apartment. First of all, it wasn’t very clean when we first arrived. There was dust on the floors, hairs in the bathroom, bread crumbs on the kitchen counter and all in all it just wasn’t as clean and cozy as we hoped. The issues got bigger when my friend got some kind of bug bites after sleeping in one of the beds, Fatima was really nice for coming to clean the bedrooms and change the sheets the next day, but my friend kept waking up with even more itchy bite marks all over her body so we had the leave a couple of days early because se just couldn’t live there. There was also an issue with the toilet as it stopped flushing all of of sudden. Even if there wasn’t bugs, the beds were not comfortable at all and our backs started aching after the first night. I absolutely cannot recommend this place, even though the location was good for exploring beautiful Lisbon.