We felt at home, Gonçalo is always responsive and helpful, he evet let us keep our luggages in the apartment after the check-in. The apartment is large with a balcony and patio at the back, kitchen and all the equipments were useful. The bathroom could be a bit more spacious and the cleaning could be more detailed but nothing big to complain about. The tram passes right in front of the apartment, it is also easy to walk around.