This is a very spacious and comfortable apartment with a fantastic (gorgeous!!) balcony, short walking distance to the botanical gardens, Principe Real Park, great restaurants, and the lively Bairro Alto neighborhood - but quiet and residential, next to some great design shops in the Principe Real neighborhood. It is just as pictured, except for that it is if anything bigger than the photos indicate - we had 6 people there for a week very comfortably. (They can only offer 2 sets of keys though, so that can be a little difficult to coordinate among big groups of people.) The wifi works great (some of us were working remotely, and when we had some initial problems with set-up, these were handled expeditiously and professionally by the FLH team). Overall the FLH management company offers all the benefits and drawbacks that you would expect from a big professional operation: impersonal but effective service, very clear rules, and some bureaucratic rigamarole for picking up the keys, getting in touch on the phone, etc. They also very kindly let me have a late check-out on the last day when I got serious food poisoning and was struggling to get out (although I did have to reach out 3 separate times to get a hold of with someone who could authorize the late check-out). The apartment itself is also a bit impersonal and you can tell no one has lived there - the design elements are cool but often impractical, and the two showers are a little silly because the water pressure isn't enough to use both at once. Overall our group agreed that we would definitely stay there again and would recommend it for big groups and those who want a professional hospitality experience.