I didn't manage to meet Elsa and Rui as they are not in town, Sebastiao help us for the check, and is really very nice of them to arrange Sebastiao to pick us up at the train station. We arrive early at 7am, and we check in the moment we reach. The apartment is very nice and cozy. We love it. And is really very convenient as the famous tram 28 is just 1min away. They even help us to book a taxi for our departure as was early in the morning. I would Strongly recommend this apartment to anybody going Lisbon!!!