Unfortunately we had a very unpleasant smell in the bathroom, that didn’t disappear entirely, despite airing the space out. Nevertheless, Cristina was available, she send cleaning staff and tried to fix the problem.
The apartment is very pretty but we noticed some mold in the livingroom, near the windows. I informed Cristina. She had a decent explanation. (She will fix the mold inside, as soon as the builing has been fixed from the outside, because apparently it is coming inwards.) However, this should not be an renters concern and I think communicating this beforehand would have been adequat, especially because black mold presents a great health risc.
We asked her for a late check out because we were booked onto a later flight, it wasn’t possible, but I had the impression, that she genuinely tried to assist us. This speaks for her and her caretaking qualities as a host. :)
Overall we enjoyed the stay - due to the mold however I wouldn’t return.