Apartment is 1 of 4 on 3rd floor in older building. Elevator was out most of the time and climbing 10 flights of steps was a challenge. Elevator fixed last day of my stay, but is very small one person maybe 2 with 2 suitcases very tight space. Door handles on entry were loose and needed adjusting or replaced, felt unsecure at times. Outside balcony space shared with all apartments, so don't leave windows open someone can get right in. Even though view is nice must close curtains at night, since not sure who is out on balcony late. Wifi was very poor, only worked well in one room. Location is in the heart of Chiado lots going on, very accessible to everything. Communication with staff good.