I was welcomed by the hostess but I had some problems. I rented the apartment because it was ground floor. But to get there I had to climb a staircase with 77 steps. My mother has a column problem that was with me and she had difficulty going up and down every day. Upon arriving at the apartment the sheets were full of hair and were changed after 2 days.We did not have TV all the time because there was no signal I warned the hostess but she did not express about.And we also stayed an hour without electricity.It is exactly How is it in the picture? Very beautiful and new.