This was my very first time in Lisbon as well as my first time using Air BnB. I must say that was very happy with both experiences by the end of my trip. Nuno was very helpful to me since the beginning of this experience. Even though he had to be outside of the country, he was always available for my phone calls as well as having someone nearby to help out in case I needed. That situation presented itself when I asked Nuno if there was a possibility to have a blender available for my use. In little less than an hour, he had someone contacting me offering to come over at night and deliver a brand new blender to me which he did. Nuno was always attentive and helpful with all the questions I had. Also, the apartment was very clean, quiet, nicely decorated and newly renovated. The double bed and pillows were quite comfortable with a nice air conditioning working perfectly. The sofa bed is a good arrangement for a third guest. The TV worked great as well with a lot of channels to choose from. It was just minutes away from a good grocery store, laundromat, convenience store, bakery shop, great Pizzaria, restaurants, pharmacy, Metro station, ... most of them on the same street. The location was very good and close to some of the main touristic places ( about 15/20 minute walking to Chiado district for example). Uber was very affordable and it costed me about 9 Euros to get from the airport to Nuno's place. The Hop on Hop off was a great way to get to know the city as well as using the Trams (cable cars)... a must have experience! I can't wait to go back.