We never met Fran personally but were expected by his friend Daiane who greeted us warmly, even though our arrival was very late (11:30pm)! She was also very helpful with anything that we needed at any time of the day/ night!! The room was very accurately described beforehand and very spacious and the apartment with two bathrooms was very beautiful! The location was central, with a 15 minutes walk to metro and train station "cais do sodré".