Apartment was clean and modern, kitchen very well equipped. The complimentary bottle of wine was a really nice touch. The beds and bedclothes were excellent, extremely comfy. Bathroom was great as well, modern and spotlessly clean. There was plenty of space and storage room for three people. With the apartment located on basement level, it was pretty humid, but air conditioning easily took care of that. The floors were very cold, so I would recommend using house slippers.
The check-in experience was wonderful, Cláudia met us at well past midnight after our flight was delayed, and there was no problem with us checking out at about 4 a.m. either. We really appreciate that flexibility.
Location is very nice, Uber from the airport cost about 4 euros, and the nearest metro station only 4 minutes away on foot. Getting to the most central Baixa metro station should take about 17 minutes in total. A train station where you can catch a train going to Sintra is about 15 minutes walking distance fro the apartment. There are three big supermarkets and one traditional market in a radius of about 5 to 7 minutes walking distance. in addition, there are a great variety of restaurants, bakeries and smaller shops on the main street, Avenida da Igreja, which is about 3 minutes of walking from the apartment. The best part about the location is that the area is very quiet, local, and there are no steep slopes anywhere is sight, which you should never take for granted in Lisbon.
Overall, it was a great experience, and I would definitely recommend this place to anyone who does not mind living a bit away from all the tourist attractions and using public transport to get to the center and back.