i was extremely unhappy with the service of the host. it started off when my train to lisbon was cancelled and couldn’t arrive the day i planned. i was really hoping for a refund or to pay at least half the amount for that day although she refused very abruptly! i was then stressed as I was told by the host that if I arrive past 17:00 there wouldn’t be anyone to open and would have to pay an extra €40,,,,, even though on the airbnb it says this only applies after 20:00I would have to wait for someone to open and if if you have suitcases DO NOT rent this place. (they could’ve at least mentioned how narrow and many stairs their are……).