Elena was great at communicating. Our check in was done by her friend Joao who gave us some very good dining recommendations and was also very responsive.
Elena's place is in an excellent location in the Alfama area and close to some amazing restaurants. It's close to metro and made day trips to Sintra (highly recommended!) and Obidos (another great trip!) easy to organize. Be prepared for lots of hills in Alfama and for getting lost in its winding streets. But that's half the fun!
Paul and Janet