Manuel was WONDERFUL! Very responsive via messenger, met us in person to let us in and show us around the place, had some snacks (wine, bread, cheese) waiting for our arrival, and input some great sight seeing places, restaurants and public transport right into our google maps on our phone. He also was able to store my luggage for a full day on the day of check out. He truly makes the place special. The apartment itself was small but functional, clean and in a great location. Despite being somewhat central, it was on a relatively quiet street without a lot of noise. Definitely consider this apartment or any others by the same owners for a truly wonderful experience in Lisbon!