Sofia was great in accommodating our late arrival into Lisbon. We felt welcome in the apartment and the location was great. The neighborhood is quiet and outside of the madness of car horns and buses. The living quarters is quite small though. This was fine since Lisbon is an amazing city and you are only in the apartment to sleep. If you plan to stay longer and make use of the amenities, this apartment might not be the best fit. It's difficult to shower, since the area is only about 1 meter wide and the kitchen/living area is a bit tight too. Overall, positive experience