As soon as I booked I received a confirmation message from Justo with rules& Information etc,after I responded I received no replies.
I sent 3 messages (days aswell as hours before boarding our flight) for Justo to confirm our check in time was suitable &received no reply.
When we landed I called all 3 phone numbers to make sure someone would be there for us to check in and nobody answered &it took 2 more calls before someone spoke to me.
As someone travelling to a foreign country with a child this made me extremely nervous.
Communication was very poor.
Pros-very clean, central to all areas but also nice & quiet/peacefull.
beds were comfortable & it had all amenities listed.
Cons- extremly poor communication before check in.
no tea towel to dry dishes that we washed.
The fan in bathroom is located too close to the shower&after we showered the damp from shower got to fan & tripped the electrics.This is potentially a fire hazard & extremely dangerous.
We enjoyed Lisbon