Alexandra met us outside the apartment (we got a bit lost with confusing street names, but once we found the place everything went on just fine). She is friendly and helpful. Once inside the apartment she gave us a tour of the place, explaining all details and answering our questions (later we found a couple of cold beers inside the fridge, which was a nice welcome :). The apartment was as expected, clean, organized, comfortable, fully equiped and warm. It is located in a very nice part of Lisboa, in walking distance to many interesting places, bus and train stations. We had a really nice time, specially at night when we could hear the Fado singers by just opening the window!