Ana was awesome. She communicated with us from the time we made the reservation until we returned home. She called taxis for us, provided a really cool pamphlet with ideas for walks, restaurants, sightseeing, with maps included. The neighborhood was possibly the best thing about the whole trip. It was right in the heart of where people live and work and we got a very cultural and authentic taste of Lisbon. The description on the air b&b was accurate. We had no disappointments and would go back in a heart beat. Ana's place truly was lovely.