We stayed in Ben and Sophia’s flat for two nights as part of our trip to Portugal.
Flat looks amazing in photos but in reality, not really. One of those cool wannabe flats. Ben’s request to give him 5 star rating in exchange of their 5 star rating to us, along with issues in the private review rather than public, was the last drop in a very full glass, hence here is a very sincere feedback from us about their flat:
Amend pictures, flat is not that spacious as you show it to us all.
Fix the shower so we can have a shower properly and don’t have to clean the floor after use. We couldn’t use the shower comfortably – if you open the tap to full, it starts flooding the whole bathroom.
Change the sink so we can open the tap at least half way rather than just a little bit so water doesn’t go on the floor
Bathroom needs fixing anyways – paint is chipping around the window in the shower unit (I think mould will start growing soon). The bathroom door should have some sort of better lock to it than a hole in the wall. Doesn’t look great and damages the wall every time the bathroom needs to be used.
Some of the steps up to the bed felt wobbly and felt super unsafe – you want to look into that, too.
Air conditioning doesn’t work (or maybe it works, we weren't told anything), so that’s another thing that you want to look into – just get’s too hot at night.
Reduce the price of the flat – it’s not worth £100 a night as advertised.
Don’t forget the purpose of Airbnb – it’s not a hotel. Very strict on check-in and check-out times. We were pestered about our arrival time just after booking (we booked this place around a month before going to Portugal and advised Ben that we will be coming from another city rather than flying in on the day). We were also constantly reminded that check-out is not later than 11AM, so luckily for us, we had planned to leave at 9AM.
The only advantage about the flat – brilliant location, safe and quiet neighbourhood and two balconies!
Pritam & Ema.