First off, I must say that Julia was very kind and she helped me with many things I needed information about.
Everything looks like in the pictures and it's very clean.
The room doesn't have a window but if you're outgoing person as I am you won't find this as an issue.
The location is great in my opinion. Very close to the main walking streets (5 min walk) and 15 min walk from it's most popular area of Bairo Alto. Alfama is also very close so you can cover a lot by being in this location.