We checked in and picked up keys. We were told it was just over there, no maps. We had luggage, seemed a distance 8 minutes in cab up hill. no wifi, no help with wifi, not given password went back to office the next day then given password. That did not work, no internet available .. could not contact my children that we got there safely, could not book anything nor look up anything. Technician to come by, he did not they wasted my time. returned to office a third time and requested to speak to manager, no manager, sorry. Requested a refund, partial, they would speak to someone. No one has contacted me at all.