Our cab driver left us at the bottom of a series of very steep hills telling us cars were not allowed any further. This was untrue and resulted in us struggling with all our baggage after a series of grueling flights. We contacted roman and he appeared in minutes and graciously helped us carry our bags uphill. Roman is a gem and we sincerely thank him. The apartment was well set up with everything we needed and the location was perfect. There were very nice local restaurants within easy walking distances along with little stores for fruit, water,etc. if you walk a bit further there is much to see and experience and you can easily catch a train or tram nearby. We had a wonderful time in lisbon and would definitely book with roman again. Be prepared for some hills. Obrigada roman