We texted & called the greeter 40 minutes prior to arriving as asked and no one ever responded. After arriving and three more phone calls the greeter arrived one hour late. Then the greeter said he had never been to this building before thus he knew nothing about the building, the apartment, nor the parking garage. After a horrible check-in we waited 30 minutes for him to figure out the parking garage.
There were several issues with the apartment. First and foremost unbeknownst to our greeter thankfully WE found out that our electronic lock to the door did not work, rather than fix it we were moved to another apartment the first night. The next morning we were moved back to our original reservation and a guy fixed our door lock after about an hour.
The dishwasher is broken, the door is unable to close.
The heavy glass door between the kitchen and the living room is off track and cannot be moved. It could seriously hurt someone if it fell.
The closet doors in the master bedroom are not movable, thus cannot be used.
The second bathroom shower is missing a door, thus water goes everywhere when taking a shower.
The apartment itself is lovely and in a great part of town. The management of the apartment is greatly lacking.