Everything from check-in to leaving was great. Daniel gave a very thorough walk-through and explanation of the place when we arrived. The view is incredible, and the neighborhood is great. Smack in the middle of Alfama, the No. 28 tram runs at the bottom of the hill, and downtown is a few mins walk away. There's no AC, but keeping the windows open on the cool Lisbon nights, along with fans, fixed that. I'd highly recommend this spot.