I've used AirbnB for about 6 years now, and the stay at Ana's apartment was the best one by far. The apartment is just as advertised: clean and comfortable, in the heart of Lisbon, walking distance to most attractions. Ana is the best host ever! It's almost like staying with family. She met us at the airport, despite the fact that our flight landed at 6am! I screwed up my initial booking, and she graciously suggested we stay at her other apartment (where she lives), she drove us to Belem, and then to Sintra, and even helped us find accommodations at the beach. She also fed us dinner the day we stayed at her place. Ana is the sweetest and the most fun AirBnB host I've ever met. We left her place, feeling like we are parting with a close friend.