Our stay at Bica’s was hectic.
There’s major construction going on in the building. When we arrived Diogo told us this had just started (obviously not true as the stairs were being completely replaced and there were holes in the walls). The first night the construction workers hit a gas line and we were out of hot water for over 24 hours.
We were woken up 3/4 days to very loud drilling on the side of the apartment at 8am (the 4th day was a national holiday so they had the day off work).
The bunk beds are very squeaky and unstable- none of us felt comfortable enough to sleep on the top bunk.
Some door knobs are broken and without locks.
There is a window with a see through curtain in the hall of the apartment that is easy to see through into the public stairwell in the hall.
On our last day we woke up to various tools, including a plugged in saw, right outside the apartment door.
We got a partial refund for all the trouble, however if we had been messaging Carlota, the host, through airbnb messenger (instead of her suggested whatsapp) we would have gotten a full refund.
Note to future guests- always message hosts through airbnb messenger so when something goes wrong airbnb customer service can see the messages and verify them.