We had arranged for an early check-in since we had two large suitcases, however, Bruno’s phone was not working and we waited outside the Airbnb for 1.5 hours. After contacting Airbnb, they were able to connect with one other host that let us in so that we could leave our luggage there.
I do believe that this was a one-off occurrence, as Bruno has great reviews. He brought us wine and was very communicative during the rest of our stay. I do recommend this place as it’s a good value for money and in a beautiful neighborhood! Would stay here again.