We have stayed here during our trip to Lisbon. Communication from the start was excellent, very responsive and thorough. Helena’s son met us upon arrival at the apartment and provided with all needed details about the place. The apartment is amazing and located in a historical part of the Lisbon. Helena was always available for any questions and very welcoming. There were even some cookies, cheese, and wine waiting for us! The apartment was as described, in many cases even better than the pictures! I would highly recommend booking a stay here if you find yourself in Lisbon! Everything was perfect during our stay!