Diana's apartment was clean, quiet, spacious, comfortable for 2 people, good wifi with some English tv channels and in a good location. It is up 2 flights of stairs. Jorge met us at the door and was very pleasant, spoke English and was helpful. He immediately brought us a new toaster when the old one did not work. There were brochures and information about the city and also a complimentary bottle of wine and some toiletries. The location is good - 5 minutes from a grocery store and close to restaurants. It is a 15 minute walk to the Cais de Sodre metro stop with buses and trams and Tram 28 very close by. Although we did not cook any meals the kitchen seemed to be equipped for cooking. It had A/C plus 3 big windows in the living room that you can open.