André was very prompt and helpful in providing me with all Lisbon travel information before we had reached Portugal. Needless to say the apartment is in a great location and located near the São Jorge Castle. Not only that, the apartment was very clean and neat, plus we got everything we needed such as a laundry machine, sound proof windows, toiletries, clean towels, bread, coffee powder...etc. On the first night, we had a problem finding a parking lot, but Luís was so helpful that he guided us where to park our car even though he was busy in their restaurant. When I requested for an AC, André was so sweet and brought the portable AC without hesitation. André, Ricardo and Luís run a restaurant (family business) just right below the apartment and we had our dinners there. The food and service were definitely top notch! This was a well equipped apartment like many others but this gave us a really homey feel, which is hard to find. André and Luís made us felt so welcomed and we really appreciate their hospitality! On our last night, we were unfortunately pickpocketed and had no cash to pay at a restaurant where they did not accept credit cards. We then turned back to André's restaurant to ask for help. Without any questions or hesitation, André lent me some cash to settle our bill. He was not obliged to do that yet he simply trusted us and lent us the money. What they are running is more than just a business or a guesthouse. The Trigueiro brothers really made our stay in Lisbon wonderful! They are definitely more qualified than the title of Super Host!