This was my first Air BnB experience and it couldn't have been better. Maria was in constant communication leading up to my arrival and offered up to help with anything or any questions we may have had about Lisbon or the apartment. Upon arrival, we were greeted by Neslon, who couldn't have been more helpful! He helped us with our luggage, gave us a thorough tour of the beautiful apartment, and even emailed me local restaurant recommendations! In addition, when I called him in a panic because I had left my passport and credit cards in the dresser drawer, he quickly called the housekeeper to let her know I was heading back and I was able to recover everything. We were only there for a short 2 nights but Maria/Nelson helped make our stay in Lisbon truly memorable.
I cant say enough about how great the apartment and Lisbon were and I highly recommend both.
Thanks again Maria and Nelson!
Alex