I was in charge of choosing the places for my family to stay during our 2 weeks in Portugal and Spain, and I carefully read every single review of each place before booking, so I was not expecting the discrepancies between the photos and the actual apartment. The photos did not show the cracked window frames, the thick dust on the bathroom vent, the broken electrical outlets with exposed wiring, or the several windows with broken or missing window shades.
They also didn't show the interesting books in the bookshelf, such as the "Butt Book" (illustrated), which I moved to a closet so my sixteen year old daughter wouldn't notice it. I'm not particularly prudish about human anatomy but I do think places that are not specifically designated as "adult only/not child friendly" should keep the more explicit books off the living room shelf, or at least maybe higher than a 8 year old's eye level. Just my opinion.
While Walter was very helpful as far as giving us directions to nearby restaurants and having local maps and brochures for guests' use, we weren't comfortable staying here and left after one sleepless night, choosing to pay the extra money for a hotel in the Santa Catarina neighborhood which did not feature people urinating on the buildings.