This was a wonderful guest house with friendly, helpful staff. Luis and his staff were always available to answer any questions I had and give me tips about exploring the city. I had difficulty finding the house but others seemed to find it just fine. Luis also sent a map ahead of time and a link to download a very helpful app, so I think it was my poor navigational skills. It's right in the heart of Lisboa, with many beautiful buildings and lots of stairs. Not for those with bad knees.