Having made a reservation to stay in this beautiful apartment some months before, plans changed, dates changed and the people coming changed too. Ana was unfailingly patient and polite throughout the communications about changes to the original plan. The final disappointment was that we were in the end unable to go at all and so were unable to experience what looks to be a wonderful place, or meet Ana, who proved a very kind and efficient hostess throughout. We hope to make it there one day!