Easy to communicate, responsive, and did warmly check-ins during our trip. It almost felt like house-sitting for an aunt for the week. :)
The place itself was very stylish (the best out of our 3-city Europe trip!) and had great views from the windows. The location was fairly central, and we had an unforgettable night at a neighborhood bar where they performed fado (google it) and bossa nova live.
Ana also had some great recommendations laid out and even had a personal notebook that many guests have signed and wrote friendly notes. Loved it here!