Jose and Sofia were very friendly and welcoming. They communicated promptly and frequently up to our arrival. We appreciated being able to check in a little earlier than the 3pm official check-in time. The flat is newly renovated, clean and furnished. It is in the old town between Martim Moniz square and the castle and is literally a five minute walk from the nearest metro station which makes it very easy to access from the airport or elsewhere in the city. The flat is on a very narrow street and shares an entrance and hallway with two other flats which Jose and Sofia also own. The noise cancellation inside the building isn't terribly good but apart from being able to hear people entering or leaving the hallway it wasn't a problem for us. A good-sized grocery store is a five to ten minute walk up the hill from the flat and has everything you might need to cook for yourself. The kitchen is well equipped for stove-top cooking (no oven), there is plenty of hot water due to a designated boiler, and we appreciated the space-heater that was provided as southern European houses don't tend to have central heating. We discovered that this district of Lisbon is home to many immigrants from Africa and Asia and there is a Asian supermarket on the other side of the square and even saw a group doing what looked like taichi in the morning. Overall we recommend Jose and Sofia's flats and would stay again the next time we are in Lisbon!