The apartment is very cozy and sunny (morning and evening). The automatic check-in with a code was super easy. I stayed there with my mom for 6 nights and we enjoyed having two separate bedrooms. We didn't meet Rita, Pedro or Hugo but the communication was very good. They responded very fast (shower head was broken when we arrived, but they had it fixed within a day). In one of the bedrooms you can hear the cars in the street – but it was fine for me. There is no heating in the apartment so in the morning it was kind of cold but we used the air-conditioning to heat the apartment and it heats up quickly!