We were really disappointed with the apartment. First of all the three flights of narrow stairs to get to the third floor are unsafe and even a railing is loose in the wall. This is a very old building in the oldest part of Lisbon so do not expect current standards. The hot water would not turn on. There was an old stove which we had no way to ignite. The stove was dirty but the rest of the apartment had been cleaned. The kitchen was very old, the washing machine did not work properly when we tried to wash clothes on arrival. Anthony did respond to our communications well and came to try to resolve the issues. But some issues were beyond his ability to make changes to offer an apartment at the standards we are use to with our Airbnb travel. Airbnb support was very helpful. Thank you.