Ana was very nice and friendly. She helped us out tremendously by letting us checkin extremely early after flying for over 8 hours, so it was nice having a place to rest before going sightseeing. She was very quick in her response and gave us good advise. Her place was a safe and affordable alternative that was fairly close to the touristy areas. The only drawbacks were that there was no AC (but that’s fairly normal throughout Europe) and the shower was a little short (so maybe not the most comfortable for tall people). Overall, though, I would recommend and stay there again.