Owners were very friendly and responsive. When we showed up the sink in the bathroom was clogged and they immediately came over to fix it. Later during our stay the shower in the other bathroom had some draining issues and the middle bedroom does not have A/C which we did not realize. The living room A/C was leaking water and it appeared to have one lose or missing floor board that was covered up with cardboard. All of these items I reported to the owner and they seemed sincerely interested in having these things repaired.