Casa Almada is located in a great location and is within walking distance to everything in the old town of Lisboa. Susan is an absolute charm and an excellent communicator; she is very prompt with her response time to any questions we had before and during our visit. When she is out of town on business, she has an awesome team who are very attentive ... we always had a response within minutes. There was a lot of very thoughtful preparation at our fingertips for all the appliances and how to use them (washer/dryer, AC/Heating, dishwasher, television, stove etc.) along with restaurant and sightseeing suggestions on a tablet she leaves in the apartment. Crisp clean bedding and towels adorned every room with a welcome treat for each guest; as well as coffee, tea, water and a popcorn maker with kernels to pop for enjoying a movie on Netflix ... she also provided Wifi and Amazon’s Alexa for a smooth transition from your home to hers!
Susan and her team also arranged a private driver for us to and from the airport and for a day trip to Sinatra and the surrounding area which we preferred over Uber or Taxi ... the cars were clean, the drivers were great and they all provided car seats for the baby.
We were very anxious about travelling during a pandemic but surprisingly shocked at how smooth everything went from our departure to our arrival back home. In fact, we were pleasantly surprised with the ease of navigating throughout the airports, social distancing on the aircraft with nobody beside us or behind us on our flights, no crowds or line-ups at any of the tourist locations or restaurants etc. In our opinion, it was a great time to travel and we were happy to support the travel industry (TAP, AIRBNB, and Restaurants). Of course we had to wear our masks during our flights, on public transit, in all shops and indoor venues but that is no different then being at home and moving about in our own cities/towns during this world-wide pandemic.
All-in-all a great trip and look forward to staying in another one of Susan’s properties on future travels ... We would highly recommend Casa Almada!!!
Thank you from the bottom of our hearts for your personal touches and caring!