Unfortunately we did not have a great experience. We went to drop off our luggage early and found there was no key in the lock box per Sofia's instructions. It was very difficult to get in touch with her to figure out the situation because she was away on business. After a couple hours of waiting she had a neighbor drop off the key Once we got in the apartment everything was cleanish but the decor and furniture were slightly different. We thought, no big deal, this would be fine but issues kept popping up. I cannot tell you how awful the pillows were. Tiny, flat and lumpy. The photos of the Airbnb had lots of fluffy colorful pillows and that was definitely not the case. The listing also promised a stocked coffee bar and there was none. The WiFi was very spotty and sometimes disappeared for I reached out to Sofia a couple times to see if we could get some coffee or possibly an extra pillow and she just never responded. It was frustrating but certainly not the worst experience I've had.