Ana was very kind and helpful. Since we arrived early in Lisbon, she offered a place to store our luggage until the previous guests checked out, and also allowed us to stay late on the check out date, because no one was checking in on that day - we did not ask but she is the one who asked our schedule and made all these offers. The place is very clean and comfortable with all the amenities - A/Cs in each room worked perfectly. The location is ideal - we walked to most of the of the places because the apt is centrally located - many people had made the same comments but we found what they meant when we stayed there. A lot of good local restaurants within walking distance and Rossi Train Station is 3 minutes walk when you go to Sintra. As many people mentioned, the apt is on the 4th floor with no elevator but we (61 and 65 years old) made it each time without problems. I strongly recommend Ana's apt and we will be back to her place if we return to Lisbon. Thank you Ana, it was a very pleasant stay.