We had one hour of delay because of traffic issues and the owner wasn't very nice about it.
We never meet Edna, she only send two short messages to us. In a couple of words we can evaluate the communication as poor and unpleasant. The neighbor (key holder) was very nice.
The parking space its not on the building, it's a couple of blocks away... Not too comfortable to carry the bags.
Finally, we can say that the bed linen provided was old and in bad shape, same for the matress quality (old and small). The flat it's described as a luxury apartment in the center and there wasn't even hand soap.
Public transport is not too close to the apartment.