We were met by a representative of Maria who was there within 10 minutes after our arrival. Very spacious and stylish apartment with high rooms. Space enough for the 2 of us and our 3 kids, we stayed there just the night before going to the airport next morning.
There was a problem with the drainage of the shower, and Maria was quick to respond en sent someone to correct on the same evening...
You do hear some sounds from the streets and floor above, but all of us slept quickly and well...