We stayed in 7 cities in Europe. This was our least liked air bnb. We had asked for weeks before if we can check in early and were never told if we can. Day of we checked in and were told the air bnb wouldn’t be ready until 4pm. We had just traveled from the US and were exhausted! We got there at 4 and the apt was still not ready, still being cleaned. Luckily the check in process only had 3-4 ppl in front of us—-this still took about half an hour, when we left there were ten other ppl in line, everyone upset at the long amount of time to check in. I would never stay in air bnb where you have to pick up the key like you did for this one. We walked the streets to the air bnb with our luggage and it was not easy. I choose air bnb for convenience and this was anything but. Also there was construction being done so we could not enjoy the outside area, we did receive 10% back bc of the construction but because of the check in/collect key process, I would not recommend this air bnb. Much nicer when you’re not dealing with a company.