Overall the location is amazing and the location can't be beat. Its close to metro stations, bus terminals, train stations, restaurants, ... basically everything. The in-person host (Ana Costa) was on time and very helpful. The place was very clean. The bathroom is tiny. There is a hostel upstairs which can sometimes become noisy. While we were there, someone was doing construction next door and that became noisy on a couple days. We stayed with 2 adults and 3 kids and it worked out well for us.