my mother, two aunts and I had a great 10 day stay! Initially, we had a challenge finding the place but we had great communication with Joana and everything worked out well. We had some difficulty figuring out how to use the heating system, and again Joana was very responsive when we contacted her. the most important thing to note: LOCATION LOCATION LOCATION!! it was perfect. steps away from a trolly, a covid testing site, bairro alto, sight seeing location, and a great view of the city and ocean at a distance. We were also right outside an alley way with graffiti artists doing art at random moments on the wall.. great sight to see! the other great thing about the location is it actually is tucked in a residential area so you aren't in the hustle and bustle but a walk away from it. just perfection. The beds were comfy, all electonic devices functioned well. They had all the essentials in the kitchen. Water pressure worked well and heater worked well. If you have mobility issues and can't walk up several steps with luggage, just bring someone like me to carry it all up for you LOL! overall a great stay. I highly recommend. REGARDING Covid restrictions: as of Jan 2022, you need a vaccine card to enter restaurants and 24-hr antigen test to enter dance clubs. but we had an excellent time in Portugal, saw a lot and made some friends.