Due to a cancelled flight, we made the mistake of cancelling our airbnb too early. We ended up finding a different flight, and the team was super supportive and rebooked us into one of their other apartments at no additional charge. We booked them 1 hour before arrival and when we got there we saw two cleaning ladies scrubbing down the entire place and working hard to get the apartment ready for us. They absolutely follow all the cleaning recommendations that you'd expect during the COVID-19 crisis. They have been super responsive and supportive. Would definitely book with them again!! Their team rocks.