Chiho and Nuno's apartment was all we expected and more. It's both luxurious and comfortable, and it had everything we could possibly have wanted. In the kitchen, there's a nespresso machine, espresso pot, and a pot for heating water. Having both a washer and a dryer was great. Corkscrew, scissors, plenty of dishes, pots, wine glasses, mugs, espresso cups, dish towels, potholders, and paper towels are all there. We found coffee, tea bags, sugar, olive oil, vinegar, and some spices, all a good start for our meals. The bathrooms had body wash, shampoo, conditioner, hair dryer, a bath mat (so we didn't slip in the tub), and even a makeup mirror. The towels are large. The beds were all comfortable (not too hard), as were the pillows and linens. There was plenty of room for the 4 of us to spread out with both a dining room and breakfast room, two big sofas in the living room, and large entrance area. Bookshelves held guidebooks and maps. The location is first rate near a Metro stop and tram 28. One of the best pasels de nata shops is downstairs. A wonderful seafood restaurant, SeaMe, is across the street. It's walking distance to many of Lisbon's important spots. All of those amenities were topped by the terrific service we received. Chiho responded to our many email queries promptly. Nuno is a star and a new friend. He picked us up at the airport on day one, and drove us to Porto (allowing us a nap after the transatlantic flight). A few days later, he returned to Porto and provided both transportation and tours of key towns on the way back to Lisbon. The next day, we took his trip to Sintra and Cascais. And later, we went with him to Evora. In each place, he offered insights and information about the history, the culture, the sights, and suggested the best places for lunch (and the most typical foods on the menus). We'll always remember the special restaurant on the beach in Adraga. His Mercedes van offered plenty of room, and he brought along bottles of water, seltzer water, and umbrellas. If this apartment is available, book it now!