Having been to Lisbon before I knew I wanted to stay in Chiado this time around. The location of the apartment was perfect as it was right next to Carmo square with easy access to a supermarket (right across the street), shopping (100 meters away), sights such as Carmo Museum and Santa Justa lift where all under our noses and tons of restaurants and cafes. Typically, I avoid renting from companies as I find that you lose some of the personal touch that you get from individual owners. I went against my own bias and rented this apartment based on excellent reviews and I am glad that I did. My communication with Pedro leading up to the trip was friendly, helpful and prompt. Antonio gave us a detailed tour of the apartment when we checked in and was there to meet us for an earlier than planned check in. Finally the apartment had lots of nice small touches like a pair of welcome chocolates, plenty of coffee and lots of oranges and a juicer!