Tiago met us at the place. We were later on arrival than anticipated and both Barbara and Tiago were great about communicating and being patient with us. It is in the "basement" of the building so we went downstairs a couple of floors, very dark but did eventually find the lights. It doesn't feel like a basement apartment, other than not much light to look outside. It was a very pleasant place and we had 3 of us staying here and never felt crowded. We enjoyed our stay here