The good: Vera was incredibly responsive when we had questions. The deck faces the morning sun and very quickly dried our laundry (so helpful to have an in-unit washer when traveling with a baby!). The unit was also well stocked with cleaning supplies, an iron, and a crib and high chair for our baby.
The not-so-good: The bathrooms reeked of sewer gas smells. We poured water down all the drains to fill the p-traps, opened the windows, and turned on the fans and it was still quite bad. Secondly, the unit was very cold, especially overnight, and while the heaters on the wall would turn on, they never put out any heat regardless of how high we set them. There was a separate space heater we tried using but it made us nervous so we turned it off. Lastly, the beds weren't particularly comfortable and creaked as if they were about to collapse when we got into them.