This flat is very authentic, cozy, comfortable and packed with everything you may need (even an iron with special little board, washing and dishwasher machines are inside). We have no problem with check-in as it was well-organised and when we came Sergio's friend already waited for us. He gave us keys and a lot of advices about the city. Flat location is perfect -very quiet place close to Alfama and all the points of interest in the city. We don't use any public transport at all! 28 tram stop is right at the corner (please, go to take it not later than 9am so you don't need to wait in a very long line of tourists). Tram 15 to Belem is close too - on Rossio square. Right from our window we could see (and hear it's ringing!) amazing church and one of the most beautiful miradouros of the city. It was a perfect place to take a bottle of wine and look at the sunset! Highly recommend this place and next time we'll be here again!