Communicating with Joanna was very easy and she responds quickly. The apartment is easy to find and close to the train station and metro station and easily walking distance to Bario Alto and Baixa/Chiado. The new market had just opened and is 5 minutes walking distance to the apartment- going to the market is a must! The apartment is beautiful and very spacious. Everything you need is provided, including coffee, tea and basic pantry needs if you want a night in. Would highly recommend to anyone!