Nice location in Alfama with many restaurants close by and short walks all around the city. We didn't need public transportation and went everywhere by foot. Alexandre is friendly and made it possible for us to adapt the check in and check out time. The communication took some time, but he was always trying his best to help.
Aspects you should know: The kitchen wasn't fully equipped for people who want to cook some meals on the own. The bathroom is not made for people above 1,80 meter because of the height of the door and the mirror. We had some issues with the smell of the sink of the shower. Alexandre sent someone but shortly after the fixing, the smell came back again.