We had a lovely stay in Lisbon. The house was close to everything we need, including early morning and late night walks in safe streets. It was clean and had enough space for a family of 4.
We had a hiccup at checkin. The first time it went smoothly, with links sent by the property management to open the building door and the house door. Then we discovered there are no keys inside as the previous renters forgot to leave theirs. The link we had no longer worked so we called the number, they answered fast, and promised to send us new keys that afternoon. We didn't want to get locked up so we tried to re-enter with the link but it no longer worked so we called again. This time they gave us a code for the door and it worked well after.
We had some time before we could connect to the wifi, the password was not clearly visible, it was inside a drawer. We also needed some time to find the extra bedding and sheets. They were inside the sofa (storage box). we would have loved extra sheets to put under, but since we couldn't find, we made use of the duvet cover as a sheet.
Overall, these small things didn't ruin our stay. we had the pleasure of meeting Mr. Joao, the owner of the apartment as we were leaving and it was such a nice meeting. He is a very considerate and passionate man who loves his city and his apartment. Thank you for that.