From the very start of the booking Rui was very helpful and quick replying to any questions we had. A couple of days before we received extra information regarding the check-in process and contact details for Rui and Tiago.
We called Tiago when we arrived at the apartment who arrived within a couple of minutes and showed us around the apartment.
One thing worth pointing out from other reviews: the apartment as a whole is much bigger than the photos show! Very homely feel and we will definitely stay again when we next visit Lisbon!
Thank you Rui and Tiago!