The communication before our arrival was good and we were really looking forward to our stay in the apartment. However, upon arrival we had some dissapointing difficulties. We were told an employee will be there to welcome us and had over the keys at 17:45 but when we arrived there was no one to open up and I contacted Edouard. He told me that the employee has many many apartments to take care of so this can happen but she will sure be there in the next two minutes. Well that was not the reaction I expected. After another 15 minutes I tried again to call and send a message that we were still waiting in front of the door. No answer. The employee then showed up after 35 minutes to open the door. This was quite a disappointing first experience. Unfortunately the apartment was a bit, too: The ceiling is very narrow and the bedroom has no window because it's located between living room and kitchen/bathroom. That you cannot see from the photos. The tiny bathroom is directly connected to the kitchen and can be closed only with a sliding element as a door. Later in the evening we noticed that there was no soap in the bathroom, the soap dispenser was empty and there was only half a roll of toilet paper. I tried to call the host the next morning but got no answer so we decided to just leave it like that and make the best out of it. In a nutshell our experience was not as expected, still the apartment was very clean, the bed was comfortable, and the kitchen facilities are sufficient for our needs.