Sadly had a bad experience with Feels Like Home.
I received a message 2-3 days before my stay that 2 out of the 4 air conditioners were not working. This wasn’t a problem for us so we still planned to stay there and looked forward to our stay. We had to go to the Feels Like Home office which is a 25 minute uphill walk to drop off our luggage and pick up the keys - luggage storage from 11:30-3 was 9€. All guests staying in their properties have the same check in time it seems, and only one guest can be helped at a time, resulting in further delay to get the keys. We also confirmed at the office that 2 out of the 4 air conditioning units were operating since it was 35 degrees that day.
When we finally arrived at the apartment, it was very hot as it’s on the top floor. We noticed that there was a bucket under one of the units clearly meant to collect something dripping. We spent 30 minutes looking for the air conditioning remote with no success, so we called Feels Like Home to ask where it was located. The employee was shocked that we couldn’t find it and told us that guests had just checked out today and they did not have this problem/they have never had an issue with this, but said she would check with the cleaning crew to see where it was.
She let us know about 30 minutes later that the owner informed her that none of the air conditioning units work and that we could either get a 15% discount or cancel with a full refund (we opted for the latter and stayed at the Almaria hotel nearby which was lovely).
It was very frustrating that a guest had checked out at 11 and the company still told us that air conditioning was fully operating - clearly they do not have a good idea of what is going on at their properties and do not keep track of the condition.
At the end of the day, I do not recommend staying at a Feels Like Home property. Gave 2 stars because the place itself was nice and the view/location are good. I’ve stayed in many (probably 20+) Airbnbs and never had a bad experience besides this one.