The hosts at Fadoflats are great! They communicated with us very well and were waiting for us at check-in. Their office was directly across the street (moving next door) which made it very convenient, though the only time I had to ask them for anything was to arrange a taxi for us, which they did happily. The flat itself was beautiful and well-equipped. It was an excellent location on a quiet street in the most active part of town. just a short walk across a square to what all the activity. If I lived in Lisbon, this is the flat I'd want!