Communication was seamless with the host. The location of the Airbnb was great-on a one way street by car so there was less noise but accessible to walk to nearby shops. We were greeted with a lovely surprise of local pastries and a bottle of wine. The space clean and well kept. Lots of character to the place that we loved! We did not utilize the lift as we found it easy to walk the two flights of stairs.
Just to note: Beds were firm so we suggest that pillow toppers be added. While they had three routers for wifi, only one was accessible in the main living area and the bedroom across the entrance door. The other guests did not have wifi available in the bedroom with the en-suite bathroom.
We felt that this place fit our needs for our short stay in Lisbon!