This flat has so much potential – it gets phenomenal light and the bedrooms are lovely, comfortable (if spartan) spaces. But that's unfortunately where it ends. It is mismanaged, badly cared for and poorly supplied. The owner and I agreed that there would be a baby cot in the apartment, which I appreciated – but then the cot had no mattress, and none was provided in the 10 days we were there despite prompt notification; my baby daughter had to sleep in our bed (had I known I would have brought my own cot).
Then there were numerous things either broken or missing. When notified, the management company sent someone – they were able to fix a broken doorknob but the intercom remained broken (which is unsafe for the building as you have no idea who you're buzzing in), there continued to be only half of the blackout curtain in my daughter's room (which meant bright lights from street lamps at night and then sunlight waking her up very early) despite our request to provide the missing half. The kitchen has minimal but enough supplies, but guests have to provide basic things like dishwasher tabs. We've had some great experiences in Lisbon – a city with a very competitive Airbnb market, where some owners go the extra mile to make your stay comfortable. This is not the case here but could be easily rectified with a little attention and minimal expense.