Ana was really helpful and polite. She has explained us how to go to visit a few places. The plane was delayed so we was late, but Ana was waiting for us with a bottle of wine and a cheese. The flat was exactly like at the photos and the view even better - the Tag river and the Pantheon😊 It was really near to the station of famous tram 28 and others attractions of Alfama. We recommend this offer. You won't regret it!