This was a disastrous Airbnb experience from start to finish resulting in us having to move to another apartment due to safety issues. A summary of the issues includes:
- The stairs up to the bedroom are dangerous with varying step heights and NO HANDRAIL. This was problematic to walk up, let alone carry anything (like a suitcase).
-I fell down the “stairs” and the host couldn’t care less.
- The check in process is shambolic, as the lockbox to get in is a 3 mile round trip away.
- The check in representative, Diogo was snarky and extremely rude.