Great communication from the outset. Detailed instructions given in relation to how to go to the apartment from the airport and how to access it. Other reviewers complained about the steps leading up to the apartment but it was not an issue and others gave out about the apartment being damp, which I also didn't experience. The apartment is small but perfect for one person or a couple visiting the city. It was perfectly clean, the bed was very comfortable and the shower was amazing! Also, very close to the city centre with a metro within walking distance. I would highly recommend this apartment and would be very happy to stay there again.