I should have believed the reviews about the stairs! Maria met me at the apartment and she was kind enough to help me with my heavy luggage. It was an intense workout, for sure. Her communication throughout was really nice. I didn't have any problems during my stay. I really enjoyed the balcony for my morning coffee and having enough kitchen equipment to cook meals. The street can get a bit noisy at night so bring earplugs if you are a light sleeper. The beds were comfortable and the linens were fresh and clean. The location of the apartment had me right in the center of everything in Bairro Alto. There is a supermarket right at the end of the street that stays open til midnight. I recommend this place for your stay in Lisbon.