Although we arrived and left late at night, the check in and check out process went smoothly. Sofia, Ana's helper, showed us the flat and how to use all the ameneties. Ana herself was always available on WhatsApp and responded immediately to our requests for advice and help throughout the week.
The flat itself is well-appointed and has an impressive view of the river Tagus from its vantage point at the top of the house. However, like a lot of houses in Lisbon, these tall narrow houses mean that access is via steep staircases and you should not be surprised if it is a challenge to get to your accommodation if you suffer from shortness of breath or have trouble walking. There is no lift. In fact Lisbon is a city built on 7 hills and to truly enjoy a visit to this wonderful city you need to be fully mobile.
The location of the flat is fantastic. A 15-minute walk or 5 minutes by public transport and you're slap bang in the city centre. In the locality of the flat itself there are many good places to eat, reasonably priced. The choice is wide...from the inevitable McDonalds to Indian cuisine via traditional Portuguese seafood and home cooking. The area, because it is old Lisbon, has kept its charm without being too touristy. For staples, like bread and milk, there are local shops, the nearest to the flat being just around the corner, open until 10pm on Sunday but 11pm on other days.
All-in-all, the accommodation did exactly what was needed and complimented our wonderful visit to Lisbon.