André was very accommodating for us with quick replies to our messages and even helped us with a later than normal checkout. During our stay Paula (a friend of André) helped us with any questions we had about the area. The apartment itself does exactly what it says and we had a very enjoyable stay. It's quite close to the Metro and if you prefer to walk (like we did) then the walk to town passes some nice tourist attractions like the number 28 tramline, Alfama or some beautiful lookout spots. The biggest appeal for us about the apartment was the beautiful terrace to have breakfast and evening dinner on :) We found the apartment very clean and tidy and had everything we needed. It's more 'hotel' than 'homely' but that didn't bother us. Thanks for a great stay!