Fernanda was at the apartment to meet us at the appointed time, and had left a bottle of local wine in the fridge and a basket full of fruit. We didn't need to ask her anything during our stay but she volunteered to book a taxi for us on departure and that worked out perfectly.
The apartment is as listed and we were very happy with it. The building is over 200 years old, and so it has all the charm and quirks of its time -- big sunny windows, uneven floors, old-style plaster walls -- but has been made sufficiently modern to be very comfortable. The beds were excellent and the linens were spotless. The windows are new and secure. The kitchen is exceptionally well equipped: the best I've ever seen in a rental apartment. A nice surprise was a separate laundry area at the back with a washing machine and a washing line out of the back window, which has a beautiful view of a walled garden, including a lemon tree!
Things that Fernanda can't do anything about are rather limited hot water (especially in the kitchen), and somewhat dodgy electrical wiring because of the age of the building. Don't run the washing machine and the bathroom heater at the same time or you'll blow a fuse. (Luckily, we figured out the fuse box so it wasn't a big deal.)
You will also be able to hear people in the other apartments from time to time. We were disturbed a couple of times late at night but it really wasn't that bad. Generally, the street is quiet.
These are not really complaints, just a full picture of this charming apartment, which is also very conveniently located. Also, a small street at the bottom of the hill had some wonderful restaurants (so cheap! so good!), and there's a small supermarket five minutes' walk away.