Our check in time was 3pm but our host said the cleaning lady had a family emergency so our room was ready at 6:30pm. It was raining outside, we had to kill time in the McDonald’s in front of the apartment. No compensation was offered. There was no one to great us when we arrived, no house tour. The bathroom was dirty: hair on the floor, and hair on the bathroom drain. In fact, the bathroom drain was clogged where a pool of water would form at your feet... disgusting. At 4am one of the other guests staying at the Airbnb (I’m assuming because no one introduced themselves) started walking around with heels on waking us up. This happened again at 8am. The room itself is a bed and a small desk. No plug outlets near the bed and no nightstands. While visiting Portugal we stayed in 3 other Airbnb’s and they were all the entire flat for a low price. If you can afford paying $20 more a night, you can get an entire home all to yourself. Also the location didn’t have much around it. I liked Alfama neighborhood a lot better. Lastly, I didn’t appreciate how he wanted to talk to me outside of the app. I rarely use whatsapp and that made me feel uncomfortable because he didn’t even ask, he just started writing to me there. One more thing: the extra blanket provided that is suppose to be white, is yellow tinged now- looks dirty.