Came to Lisbon with my wife and 2 cats. We came here to use the apartment as our base while looking for apartments to rent. Ana and Hugo were incredible hosts and gave us a lot of good hints and advices and the photos are very accurate, with a plus of the view... it's by far much better in reality than it looks on the photos! There's a catalog with all the transport, commerce nearby and other points of interest in the house which helped us a lot!
The apartment was very clean and Ana provided a bed and food bowl for my cats (plus a scratcher S2) it really help us feeling well received, specially after a long trip. The apartment is very well lit and we had a lot of sun coming inside (we stayed from October 19 to November 3rd). All the kitchen equipment worked perfectly, except for the laundry machine, but it was quickly fixed and a new machine was installed in the first days of our stay. Be prepared to climb a few steps, as the apartment is in the 4th floor of a building with no elevators, but it was not a (big) problem even for us with 4 huge luggages + 2 cats
There is a hypermarket in about 1km, a few restaurants and the train station are about 100m away, with lots of bus stops close by as well. I gave a 4 for the location only because I could not find any reliable resource of food/medicines closer than that (I mean in the same block for example), but it was no problem because we organized ourselves to bring everything we needed when we went out. Also Glovo would deliver anything we needed that we would forget so it was really fine. Access to the other areas of the city is a 5+ star for sure!
All the messages were responded well and quickly both before and after we got to the apartment. Ana and Hugo visited us in the first and last days of our stay and they are amazing! Really looking forward to meeting them again!
Cheers!!