The apartment is large, clean, new and very functional. One shower is excellent and the other very good. Beds are conformable. Appliances are good, A/C works well and the apartment is pretty quiet. The apartment is located on the Metro line (but the Arroios station is closed and will be for a while) so you walk about 400m to the next station. Not a big deal but not exactly as advertised
Rui or Tiago respond quickly to questions.
Overall, we enjoyed our stay.
However the apartment does feel a bit sterile. No art on the walls. No guide books or books on Portugal or any books actually. No small packets of sugars, salt, tea or coffee in the kitchen. No welcome message or any instructions, maps or anything beyond a clean functional apartment.
Most of the Air B and B places we have stayed at have had something more as a helpful start to our stay.