PLEASE DO NOT GO. 비추천입니다 절대가지마세요 絶対行かないでください。希望您不去这个地方。
This is my very first bad review ever. I have stayed in many guesthouses and this one was the worst. The host, Rafael (Vera's son), had unwelcoming attitude and very offensive.
Here is what happened-
Check-in was 12pm (stated on AirBnB) and Rafael told me that I can drop the luggages first at 10:30am. So we agreed to meet at 10:30am but he was 30 mins late. We had to stay on the street waiting for him and when we finally met Rafael, he didn't even apologize (he eventually did later during the incident). So we entered the house 11am and decided to wait in the living room until 12pm to check-in the room because the room was getting cleaned and we wanted to rest & unpack stuff first. Rafael told that we could wait, so we waited. At 12pm, I asked him if I can go inside of the room, he said the "real" check-in time is 2pm which I didnt get at all. He said that in his house, the "check-in time" means the luggage-drop time and I can go inside of the room at 2pm when the room is clean. He insisted he emailed me about this but I never got and I have never seen anywhere takes "check-in time" means only luggage dropping time and going-into-the-room-time is 2 hours later. What I was uncomfortable with was Rafael's attitude. He was very unprofessional and accusing me as it was my fault. He asked me why I was complaining and it was because I paid for the room and it was below the expectations and what we agreed. I felt very uncomfortable and have never seen anyone who is so irresponsible and unwelcoming. During the conversation, Rafael apologized but I felt he didnt truly mean it. He was not apolozing from his heart and he just did because he had to. I hope you dont make the same mistake as I did.
호스트 라파엘은 너무나 불친절하고 약속을 안지켰습니다. 에어비앤비에 나와있는 체크인시간은 오후12시였고 먼저 아침 10:30시에 와서 짐만 내려놓아도 된다 했기에 아침 10:30시까지 약속장소로 갔습니다. 하지만 라파엘은 30분이나 늦었고 저희는 길에서 한참을 기다렸어야 했습니다. 그런데도 미안하다고 사과도 안하더군요. 우여곡절끝이 집에 11시에 들어가고 저희방은 청소중이라고 했습니다. 한시간후면 방에 들어갈수 있었기에 거실에서 기다린다고 했습니다 (먼저 짐을 풀고 좀 쉬고싶었습니다). 라파엘이 기다려도 좋다고 하더군요. 마침내 12시가 되고 방에 들어가도 되냐고 물아보니, 체크인은 2시에나 가능하다며 말을 바꿨습니다. 이게 도대체 무슨소린가싶엌ㅋㅋ 에어비앤비에 체크인이 12시로 나와있는데 무슨소리냐고 물었더니 라파엘이 본인집에서는.. (쓰는 와중에도 다시 화가 나는군요) 본인집에서는 "체크인 시간"은 짐을 거실에 내려놓을수있는 시간을 뜻하고 방은 그후로부터 2시간뒤에 들어갈수있답니다... 라파엘이 에어비앤비를 통해 메일을 보냈다는데 저는 그런 메일을 받은적도없고 (방금도 체크했으나 역시나 없네요. 거짓말같아요ㅋㅋ) 태도가 너무 차갑고 기분 나쁜 말투로 형식적인 대답만 하더군요. 그러면서 저보고 왜 불평을 하냐는데.. 당연히 제가 돈까지내고 부당한 서비스를 받는데 그럼 가만히 있나요? 제가 기분 나빴던것은 라파엘의 태도와 말투입니다. 사람을 무시하고 계속 말을 교묘하게 바꿔가며 교활하게 굴더군요. 저도 지지않고 영어로 자세하게 따지니깐 영어로 암쏘리~이러는데.. 미안해 근데 어쩌라고? 딱 이런 느낌이였습니다. 여튼 너무 비추고 절대절대 가지마세요!
絶対行かないでください。ホスト、ラファエルは本当に不親切だし、態度が最悪でした。