The hosts were very nice and welcoming and answered quickly to our messages, trying to find a solution to our problems. However it was not enough.
We were very cold in the appartment because the radiators barely heat anything and a window was broken. We almost went to a hotel after the first night but decided to stay as Carolina brought us more blankets and promised us a discount (which we never got).
The appartment was not clean (stains on the walls and curtains, dirty blanket and table cloath).
Otherwise it’s a great location, and the appartment has a lot of potential. The hosts are also very nice (even though the person who welcomed us barely stayed for 15 seconds).