When we arrived (and a pick up at the train station was really appreciated) there was a leak in the apartment which we had booked (I realise that this was unusual weather for Lisbon thanks to Storm Elsa). We were offered next door, and this review is based on that apartment. The situation was dealt with very quickly and everyone we had dealings with was very helpful and friendly and we were relieved to have the problem dealt with so promptly. The apartments are well situated (though up very steep stairs)with easy access to the 28 tram, and good restaurants nearby. However, the second apartment was not of a good standard. There was black mould on the walls of the bedroom, which felt damp. The kitchen was well equipped, but the very small bathroom was basically in a cupboard directly off the kitchen, with a flimsy folding door which did not close properly, allowing little privacy and even less hygiene.