This apartment is absolutely lovely from the inside. It's spacious, has a kitchen and bathroom with all the appliances and the living room is very cozy. Unfortunately, November is a cold month so if you travel around this time, make sure you bring a warm pyjama. It gets cold at night because there is no heating. Apparently this is typical for all apartments in Lisbon. We were three women in town for Web Summit and were happy to have a cozy place to enjoy a calm space to prepare for this intense conference. In terms of communication, Rui will not get in touch with you; an agency will. Make sure you align with them the exact time of your arrival. We would definitely recommend this place, but perhaps rather during warmer months :)