On our arrival there was some miscommunication with the concierge service, but this was promptly resolved. The concierge was very informative and pleasant! The apartment was clean and well located in a more residential part of Lisbon, was in walking distance of the LX Factory, the harbour and had good transportation links. Unfortunately, the building across was under refurbishment which meant that we had to deal with a lot of noise in the very early hours of the morning and afternoon. This obviously isn’t anybody’s fault, but something to bear in mind: Ana’s flat is located in an up and coming part of Lisbon. Apart from the noise and a few issues with the upstairs toilet, the downstairs shower being leaky and a loose floorboard at the very bottom of the stairs, our stay was very pleasant. I would recommend Ana’s apartment.