Although we didn't meet Hugo he is a very accommodating and excellent host! His communication from start to end was fantastic with offers for extra help and advice when we needed. It is difficult to find a good place at this price point in Lisbon and considering the proximity to the castle (next door), the spaciousness of the flat and amenities (shops and great local restaurants nearby) it is an excellent choice! We especially also liked having a terrace to enjoy a glass of wine in the evening and watch the passerby's considering when traveling with a 6 year old your nights are on the early side. The flat is well equipped for a short or long stay! Some things to note: this is a historic building in a historic area so there are 3 flights of stairs and its at the top of highest point of the city so expect to climb. Taxis are ultra inexpensive if you have had a long day touring and you need a ride back - avoid the tuk tuks - double the price! We would stay again and definitely recommend.