Absolutely excellent customer service with any issues sorted straight away and an immediate response from Natercia. The apartment is in a really good position for the beach, shops, station etc all within a few minutes walking distance. It was spotless and the cleaners came and did a mid stay clean and changed the bedding and towels. We had a technical problem with the key app but it was sorted out really quickly and we were given an actual key as a failsafe. It's a lovely apartment with really comfortable beds and air conditioning in the living room and bedrooms. There were plenty of plates, bowls, cutlery etc for 6 people and dishwasher tablets and washing powder was provided as well. The road noise in the living room can be a bit noisy but overall the apartment is lovely and comfortable and Natercia was great.