Excellent communication, straight forward check in instructions, good location (near a university so the area was very decent with restaurants and bars targeted for locals) the appartment was clean and cleaned during our stay. Only thing is that the appartment is a bit run down (for example, toilet seat is missing, some panels of drawers are missing in the kitchen, most chairs are kinda broken, this sort of thing) however to reiterate it was clean and had everything needed for cooking.