I didn’t meet Diogo or Priscilla, we were given instructions and door codes- this set up worked well. We found the picture of the room to be true and the apartment is spotlessly clean and a cleaner comes in everyday. The showers are large and the water powerful. The apartment is modern and everything you need, I think, is there- we were even given a washing machine and dishwasher tablet on arrival. Fresh sheets and comfy mattress- the only negative was the beds were extremely creaky( we had two twins) and made a noise with even slight movement.