Check-in was easy and Carla was very responsive on the Airbnb app (for translation purposes). I was staying for a long term and there were many problems with the hot water tank which was eventually replaced. The room is private, but there are many people using one bathroom. The cleanliness depends on the people staying at the apartment (washing dishes, keeping the bathroom clean, etc.) The location is close to the Alfornelos metro which goes directly into the center of Lisbon.