Place as pictures shown. The owner Glenn is nice but his assistant/ conceirge Paulo is very rude. Possibly racist too. We had an unpleasant communication and felt uncomfortable throughout.
As check in after 11pm required an extra fee, we as students, wanted to minimize our travel cost and ran to the bnb after some metro issue. My friend arrived at 2259, waited and saw no one. But the conceirge Paulo claimed that we are late in a very impolite tone. After filling in info, he just said in exact wording, "now give me my fee." Put aside if we really need to pay or not, this is a really rude expression to say. :) He insisted that we arrived late even I had proof from my WhatsApp record that my friend arrived there on time before 2300.
He claimed that when I send him the first message at 2257 he went out and see no one. He claimed that he heard my friend calls me after 2300. But my friend arrived at 2259 and I did send him a message at that time (2259) saying she arrived. Besides, my friend waited before calling me, of course she would try to look for the conceirge first when she arrived. So the claim of your conceirge saying she calls me immediately when she arrived and that's overtime is totally ridiculous and untrue. She arrived on time is a fact. :)
Before he left he cursed something which we couldn't understand but we feel uncomfortable. And he did not greet us at all after we met him. Or he didnt greet us in WhatsApp as well. This is very impolite.
I believe he would possibly be more polite when he is talking to Europeans. In conclusion, the conceirge Paulo is rude and we had an unpleasant conversation with him. I mean, even the house is really beautiful, if the check in process is unpleasant and the communication breaks down, the house doesn't mean anything.