Our experience was amazing! The host and helpers are what really did it for us. We were moved to a different apartment due to an emergency in the original apartment that we had reserved. However, the apartment we were moved in to was a huge upgrade, and we were able to stay in the exact same area. Glenn communicated extremely well with me throughout the process and even made time to give me personal advice about how I could make the most of my trip to Lisbon. I highly recommend booking a stay here!