This apartment was a great choice! First of all, the location is very central and close to everything you need (it's close to Barrio Alto, I was worried that it would be too loud at night as I've read reviews about the neighbourhood, however the apartment is on a side street, and has no problem with the noise whatsoever). The apartment was clean and tidy and had the main amenities. The apartment was on the 1st floor, so it was easier to get our bags up, not a lot of stairs to climb. Nelson & Family had even prepared the Lisbon book with many tips on where to go and what to do, one of the best tips is to download certain apps for navigation & trasportation as google maps wasn't very accurate (thank you for that 🙏🏻). Reaching Nelson wasn't always easy by phone, however we had no problems in the check-in & check-out, they were very easy. Overall, we had a great stay in the Neslon's & Family's place, and we would definitely come back again to the same place.