Susana was absolutely incredible. Lovely woman. The apartment was beyond excellent. I have stayed all around Europe and this apartment would be in my top two favorites. The pictures do not do the place justice. You could not have a better view of Alfama or have better access to any part of the city. The apartment was spotless and we could tell it had been cleaned prior to arrival. Amazing TV/sound system. Bed upstairs in the loft was fabulous. The views were Excellent. If I ever go back to Lisbon, I wouldn't stay anywhere else. I traveled here with my wife in February.