We had booked Luisa's Apartment for 9 days. On booking, we were sent a message by a co-host Isabelle who told us that Luisa was on a holiday and that Isabelle will be the contact person in case of any queries. We were also provided with Isabelle's contact number and e-mail Id. We checked in late night at around 23:30. Isabelle had asked us to give her a call or whats app message on landing, which we did and she was there at the flat on arrival. The flat is just 15 minutes from the Airport, we took a cab and including two big bags and two small bags, it cost us around 12 euros for the cab to the flat. The flat was on the first floor and Isabelle was very kind and helped us carry our big bags to the flat. The flat was exactly as shown in the picture. The shower and toilets were very clean. Two big and two small hand towels were provided. There was also a hairdryer in the bathroom. The bed is a very good quality double bed and the duvets & pillows were also of very good quality. There was an Iron and table fan in the room. The TV with cable connection and the DVD player including some DVD's were a welcome addition. The flat is very centrally located to tourist attractions, the metro station is just five minutes walk, tram 28 starts right near the apartment. Lots of bakeries and restaurants within walking distance of the apartment. The wi-fi in the apartment was pretty fast. Isabelle kept checking with us regularly to see if we needed anything. The return trip to the airport cost just 9 euros by taxi as it was in the morning.Thanks Isabelle for the lovely stay.