David was very quick to respond and very kind. He was very patient with me and I am forever grateful. Though David couldn't be there to check us in, his work partner was able to check us in with no problem He provided us tips on where to go and where to eat. The location is center of Alfamy neighborhood. It is 10 minutes to Castelo de S. Jorge, a great castle. The tram is literally feet away from the apartment. Had a great time in Lisbon and I highly recommend this place if you want to be close to historical sites, beach, and transportation.