We were met upon arrival by an associate of Pedro. The neighborhood was great with a square around the corner, shopping 2 blocks away. The 2 apartments we booked were nicely furnished and comfortable with large bathrooms. We had problems with the elevator on our first 2 days because someone did not close the elevator's inner iron door so it got stuck on the 3rd floor. But once that tenant left on 3rd day, we did not have problems with the elevator again.