Ana was great from even before traveling.
She wrote messages and helped us with transportation from the airport, everything great.
She was there waiting for us, smiling at the door, together with her husband. They showed us the apartment and our daughter (1 year) LOVED the apartment from the beginning, with all the toys. The apartment was perfect for us (two adults and one baby) and we had everything we needed.
The apartment was clean and organized.
The neighborhood is calm and you makes you really feel part of the city. There's a mini market right in front and restaurants too. We ordered food from the restaurant next door and he brought the food for us at home - VERY practical when you have babies. Perfect location for this and for walking around as the location is so great.
I would deff recomend for small families, couples and easy people that likes to feel home away home!