I would definitely recommend this apartment to anyone going to Lisbon. It is so nice, clean and well-equipped. It's very easy to feel at home here. It's a big plus that it has a terrace going outside every room. It's narrow, but big enough to sit outside to have a coffee and have a great view.
The neighborhood is fantastic, not many tourists, and it's close to everything you need. The tram 28 goes almost right outside the door, otherwise it's just a short walk down to Alfama.
Unfortunately, we never met Ana because she was out of town. But her friend was there when we arrived to welcome us and show us the apartment. Ana had put a bottle of very tasty Vino verde on the table, and some information about the apartment and the neighborhood. Ana was very helpful when we had any questions, and she answered right away with sms.
I hope we will come back to Lisbon, and then, if possible, we'll choose Ana's place again.