Very accommodating as my travel arrival changed and I arrived a little earlier than expected. Red and Green Line Metro gets you right there. Then a short walk up the hill.
Great Location just below the Castelo de São Jorge and on tram route #12. You can even see the castle in the back stair windows. Awesome neighborhood. In flat, you are easily able to cook your own food if you wish with all utensils supplied that you may need. Local markets of all types are just down the street for your groceries. Or if you choose to eat out, there are endless options, even for vegetarians.
Even though Nelda, my contact person for the owner, spoke no English and my Português is very limited, we were still able to easily communicate in person with a translation app when I arrived.
Would I stay here again, absolutely. I was here for one month. It was easily within walking distance of the Metro and even though I walk with a cane, I easily walked to the Apolónia train station for one early morning departure to Porto.
Because of the location and transportation network, you are easily able to explore Lisbon and the surrounding areas, including Sintra and Casçais.
If you want to be in the heart of one of the oldest neighborhoods of Lisbon, and truly get a feel for the city, this a great choice.