Pedro was easy to contact via the app and responded quickly. He met us on arrival and is a lovely guy, and very helpful. He was also flexible on our last day which was greatly appreciated as this allowed us to check out a little later and avoid spending too long doing nothing at the airport.
Pedro's apartment is in a quiet side street a couple of minutes walk from the Avenida to la Liberdade, and a very short walk to the Avenida Metro, which is well place to give easy access to just about everything in Lisbon.
The location really is very central. Turn left out of the apartment you walk 50m down the street, straight down 60 steps, and then you are just around the corner from the Metro, right next to Luis Vuitton and the Teatro Tivoli.
The street is quiet with local residents only. The apartment had only recently been refurbished so was spotless. Two other apartments in the building were also being refurbished at the time we stayed, and the front door and front of the building were also re-painted. We therefore had a bit of noise during the day, but we weren't there that much given how much there is to do in Lisbon, and otherwise all was pretty quiet.
If you arrive by taxi, then the taxi will drop you at the top of the road, but its only a 2 min walk down to the apartment. Most people would take the Metro to Avenida, so just be aware of the steps up if you have big cases, but for most people that should not be a problem.
The flat itself is very well equipped and everything is new and clean and we had no issues at all. The shower was great - worked easily, with good temperature and water flow. There is even a Nespresso machine, which was most welcome. Fridge / Freezer is a good size, there is a washing machine, toaster, cooker, etc. Everything you could need. You could self cater very easily, but there is so much great eating and drinking in Lisbon, that breakfast is probably all most people would worry about. The only thing that would be nice to have is aircon, but we're not sure if many apartments of this style can have it installed easily. It was warm while we stayed, and we coped ok.
There is a small supermarket about 10 minutes walk away and some interesting looking local cafes that we probably should have checked out more. Previous guests leave things like washing up liquid etc, so there would most likely be some items to help when you first arrive.
You can walk straight down the Avenda to the Tourist Information office in about 10 minutes, and the railway station is a little further along - about 15 minutes. On the Metro, the airport is about 30-40 minutes, Benfica Stadium about the same.
Lisbon is a great city, there is loads to do and something for everyone's taste, so I hope that anyone reading this enjoys there stay as much as we did.
Have fun!
Richard & Jane