I would love to start with Duarte and Bruno. Excellent communication, punctuality and attitude. Because of that I would definitely stay in one of the apartments they are renting. About this particular one: the building is really old so be prepared for low ceilings, stinky drains in the bathrooms (nothing GEM can do about it). The apartment is amazingly decorated so you can really relax and enjoy some time inside of it. The LOCATION is probably the best thing about it. Very close to Chiado, Bairro Alto, Mercado da Ribeira, Pink street and the water as well. We enjoyed being guests of GEM!