Our family (parents + 6-year old) absolutely loved staying in this Chiado apartment, and spent a week here exploring the city of Lisbon and surrounding areas.
Pedro was incredibly communicative from the moment we made our reservation. He helped us book a private transfer from the airport to the apartment, met us when we arrived to help bring our bags upstairs and guide us through all the important aspects of the property, and had prepared an incredibly thorough guide book with amazing recommendations for everything from dining and shopping to parks and kids' attractions. He even helped us ship a package back to the U.S. Whenever we sent him questions via Whatsapp, he responded immediately. You really couldn't ask for a more helpful guide to to city.
The apartment itself is clean, comfortable and exactly as pictured. The location is incredibly convenient, within walking distance of numerous major attractions and key public transit hubs, but on a quiet street with almost no traffic or crowd noise. After long days exploring, we really appreciated having strong air conditioning in every room when we came back home.
Everything about our time in Lisbon was wonderful, and Pedro and his team truly go above and beyond to help their guests. We look forward to returning soon, and to staying at this property (or one of the others managed by Courtesy) when we do.