Had a wonderful weekend stay in Ana's apartment, didn't want to leave! Communication was great and check-in/check-out was incredibly easy. There's even a place to store your luggage when you leave if you'd like. The apartment was extremely clean, decor was lovely, and the location was great. Like other reviewers said, the only downside is that it is a pretty steep climb up to the 4th floor. This was no issue for us at all, but could be a little bit of a challenge with small children or a ton of luggage. Would absolutely stay here again next time I am in Lisbon.