My husband and I stayed for about 3 nights in Lisbon on an extended trip in Portugal. I must say I can be very picky, and have not had the best experience in other Airbnb's. This was an entirely different experience. Alexandra and her husband were very prompt in their communication even when we had a cancelled flight and our plans changed. The apartment was lovely- clean, in a great location and loved the terrace (and the soundproof windows). It was great to be able to open the doors and hear the bustle of the city and close them when we wanted to get some rest. Alexandra also left maps, restaurant recommendations and were available if we had any additional questions after checking in. I would not hesitate to stay there again, we had such a fantastic experience.