Ernest's apartment was clean and nicely laid out, up some 6 flights of stairs (workout which we quite enjoyed). A little more worn than pictures let on, but in good condition throughout. WiFi was reliable, bed comfy and apartment quiet - just a shame weather was super windy so couldn't enjoy the balcony and the amazing view to the fullest! Ernest's assistant Sara was quick to help with queries (such as restocking missing coffee pods and advising on luggage storage upon departure), however we feel there could have been a little "welcome pack" in the apartment as a guide to the immediate local area to help with settling in. Nevertheless, had a great stay and would recommend!