Joana is so lovely. We arrived at 6h30am and we were supposed to have the apartment at 15h, but she can arrange something and we had it right when we arrived. She also gave us a huge list of recommandations. The apartment was pretty with the typical window to see the street. We loved our stay there and I will definitely recommand it. It was closed to the center (15 minutes walking to Rossio, bairo alto, praça Luis de Camoes) but it was more calm. :)