Santi's stylish apartment is located on a quiet street in the wonderful neighborhood of Alfama, with many sights and restaurants within walking distance. I feel I should mention the sign in front of the apartment exit, that warnes Airbnb guests, that the street was a target for recurrent burglaries and the device to automatically close the door that was mentioned by Santi in another review does not properly close most of the time by itself.
The apartment was very clean, quiet and nicely decorated. The bed was very comfortable and all appliances worked well, with the exception of the A/C unit in the bedroom - unfortunately, only the preset ventilator function of the A/C could be used, which made the hot and humid conditions less tolerable (we were informed that the A/C presets must not be changed).
We never personally met Santi, we were greeted by Liliana, who was very friendly and professional. Unfortunately, communication with Santi was frustrating, as for our stay of five nights, we received five automated emails with information regarding general procedures, requests to take the trash out, etc.), but our single (!) and repeatedly (in my very first message and a message before the day of departure) posed question regarding the possibility of a late check-out/recommended luggage storage spaces was never answered or responded to (although an automated email specified one should ask about a late check-out if needed).