A colleague of Susana welcomed us at our arrival, so we did not meet her personally. But in general the communication went smoothly and she even could do us a favor.
The apartment is located truly in the heart of Alfama. The walk from Santa Apolonia station is very tedious, especially with luggage. But the location with its atmosphere is unique and worth the way. A couple of viewpoints, the castle and the historic tram are only a few minutes away.
The apartment itself is furnished stylishly and makes you feel very comfortable in there. So we enjoy our stay in Lisbon and would recommend the apartment.