Moniece was very easy to communicate with; answering our questions and providing suggestions on where to eat and how to get around with transportation. The apartment was very clean. It's cozy and fits two people easily. It's great for those who travel light (one carry-on bag, not a big suitcase) because of the narrow staircases (typical for buildings in Alfama), and if you have to walk up the hill from the train station. Overall the apartment is cute and in the middle of Alfama, so it's wonderful.