Ines and Marianne were wry welcoming. We had more dealings with Ines who helped to point out transit areas and was there to welcome us. She even helped with pre-ranging a taxi back to the airport. The apt was very central to sights and transportation with a large shared terrace which was nice to sit on with a glass of wine. The kitchen is well equipped if you choose to use it. This is a safe area just outside touristy Lisbon. However if you would like views and a bright place this apartment might be a problem for you.