Since I had read some reviews in advance, everything was as expected. I liked the appartment a lot, since it was very quiet in the evening and at night. As described in other reviews is the balcony the highliht of the appartment. Nice for early morning coffee and good night drink.
I did not meet Susana, only had contact via sms. But as I read about it in other reviews it was no surprise and the self check-in and -out worked well for me. I would stay in the apparment again when I come back to Lisbon.