I stayed in this room for one month. There are two people who keep the place running: one person does the administrative tasks and another does maintenance and cleaning. The staff are extremely pleasant and helpful. Unfortunately however the Palacio is too big for two people to look after: sometimes the showers are unclean, and generally the kitchens are quite messy. This is mainly a lack of respect from the (up to 26) other tenants but it does make it difficult to enjoy being there. It has more of a hostel vibe, in part because the entire place was furnished cheaply from IKEA with thin mattresses and dim lighting. The 50% monthly discount makes it enticing for medium-term stays but I wouldn't recommend staying here for too long.