+The apartment was nice and well situated.
+There are no cars on this street at night so it was calm.
+We were traveling with a baby. The stairs to the apartment are steep but we managed very well. Joana provided us with a high chair and a baby’s bed.
-The heater (air conditioner) didn’t work the first night and there were no extra blankets. But Joana reacted quickly and fixed the problem the next day.
-We never met Joana but only saw her “team mate” who let us in. He could have greeted us in front of the building. In stead we had to call him to get in.
- We asked for recommendations before our stay. Never got a response. We asked again when we checked in. The team mate forgot to send them. We asked for them the 3rd time the next day (because someone had said they were happy with the recommendations). We finally got a list that is great for people who like to go out and party till early morning, not really for a family with a small baby.