Much better than we expected as this was our first time using AirBnB. We were looking for a place in the heart of Lisbon, clean and traditional and that is EXACTLY what we got! In addition, Goncalo spent more than enough time with us at check in and offered a ton of great ideas from food, tourist activities and other suggestions we never considered! The apt is in a very safe non tourist area and there are many opportunities to eat good food and listen to FADO within close walking distance! He even had prepared and brought a local desert for us to try. There really is nothing negative to offer about the entire experience BUT I would offer that people who might have challenges going up and down steep stairs (3 floors) consider other offers. We had no issues but some may! Awesome Experience and would do again!