Andreia is welcoming and was helpful in providing information on sight seeing in Lisbon. The apartment is conveniently located in the Al Fama area which is very fun to explore. We could always find our way back to the apartment by following the tram tracks. Andreia was helpful in lining up taxi service for our departure which was very early. The apartment is just as pictured, clean and comfortable though the beds are very firm. Lots of good restaurants in the area!