I stayed 7 nights during the second week of December 2021.
Conclusion: for the same price you can find a much nicer with hopefully more professionally customer obsessed Airbnb host or even a hotel in Alfama or Lisbon (the city is crowded with Airbnbs) - unless you couldn’t beat the price (doubt that) and sure that your trip won’t have any hiccups where you would need customer service from the host company, then go for it, otherwise plenty of cheaper better options available in the city (below is the detailed pro vs. con)
Neg:
1- very very thin walls, and the ceiling is low. This meant sleepless nights for me (one night the neighbors decided to have a drunk fight at 4 AM - the whole neighborhood was screaming asking them to be quite until the morning). I missed an appointment in the morning due to that. For the same reason you also need to be super quite on ur toes when you come home at night.
2- mold in the shower and bathroom
3- enough warm water for one shower at a time (was ok for me since I was on my own but maybe not for a couple)
4- The flat is almost ground floor (windows easily accessible from road) Lisbon is a safe city but this is something to keep in mind if you have safety obsession
5- photos look nicer than reality (mainly cheapest ikea furniture and heavily filtered in the photos) - it is actually cheaply furnished and equipped (kitchen and bathroom as well) - and not in the authentic way … mainly fake looking cheap ikea flat
6- unprofessional customer service - cancellation policy stated clearly that cancellation was possible with the penalty of one night - I tried to change my stay from 9 nights to 7 after 3 nights to avoid the penalty by unblocking the flat (due to personal emergency) - the host company was unhappy and got aggressive that this was not possible, I tried to explain to them that I was ok to follow the cancellation policy and they give me refund for night instead the two by changing the dates instead of waiting to my checkout date to cancel (same refund but longer notice for them to find another guest) … they still were aggressive stating that it is not possible to cancel after checkin - I almost believed them and somehow when I checked out I clicked cancel and got the refund based on the cancellation policy and the way I understood it (enforced by Airbnb) - I hope they had a misunderstanding and weren’t actually gaslighting me and being deceptive the whole time.
Pro:
Cute building from the outside and super nice location