Fatima and Laura were great! When we arrived at the apartment Laura was there waiting for us and gave us a tour of the entire place so that we just exactly what to do and where everything was. She even gave us a tutorial of the lock on the door which took a few times to master. The apartment was fantastic! Such a great aesthetic, clean and in such a prime location in the heart of Lisbon. We wish we had more time and will definitely be coming back!