Hands down, the best Airbnb experience we have had as a family. The value for money here is amazing. Ana communicated promptly before our stay, accommodated our early check-in, and set up the apartment to meet the needs of our two small children (toys!). Two days before our arrival, Ana communicated that we would be met by her son Pedro. He was friendly, polite, and the most professional host we have ever had. He helped us with our heavy luggage up four flights of stairs, and did it happily. They have thought of everything; binders with every detail you would need on food, excursions, hospitals, you name it; maps, guide books, and so on. We were greeted with fresh bottled water (the tap water was excellent regardless), orange juice, and custard tarts. It was sparkling clean, renovated, had Nespresso pods, the beds were very comfortable, and had everything we needed (e.g. iron, ironing boards, adapters). Also, the air conditioning was great given it was very hot during the time that we were there. The location couldn't be better either, close to everything, and the street it is located on is very private, and has some really good restaurants right at the foot of the building, as well as a convenience store right across the street. Pedro checked in on us daily, answered all our questions, and arranged transport to the airport. Again, best Airbnb experience, hands down. We couldn't recommend it more.