Our host, Jose, was great - very friendly and nice and helpful. He cheerfully met us even when we arrived at around 10:30 pm. The flat is in a fantastic location, central to everything and just a block from the Praça do Comercio. You can walk everywhere easily, and there are loads of bars and restaurants nearby. This means that you are also in a heavily trodden area. Since the flat is on the 4th floor (no lift), you don't hear the people outside but because Lisbon seems to be a giant building site, there is construction noise from 8 am. Nothing our host can do about it, of course, but something you should know. There is a washer in the shower room plus an unexpected second loo (cloakroom) and helpfully, a hairdryer. Both bedrooms are small, which means the beds are pushed against the wall, so one person must climb over the other or slide out the bottom of the bed to get in/out. The flat is really compact and there's no TV, but we weren't bothered by that since we were out pretty much all the time.