José was very friendly and welcoming. When we arrived he was already there waiting to welcome us. He gave us some tips for Lisbon and gave us the opportunity to do a late check out on our last day. The location of the apartment is good, it is very clean and there's everything you need. The apartment is nearly perfect the only negative point is that it can get really hot in the bedroom during summer, as the bed is on a higher level right under the rooftop.