This was an absolute SCAM. You tried to charge us for supposed damages that were not caused by us but by previous guests.
The house was packed of bugs and the late check-in was absolutely abusive. You charged us 15eur bc we arrived 10 minutes after 22pm and made us wait over 45 minutes to enter the house, waiting on the street with all our bags (following the instructions you gave us). Totally abusive.
Moreover, you try to charge us 400eur for damages that we DID NOT make. Luckily we have recordings of the apartment at the moment we checked in, if not, we would be paying these unprofessional company money FOR FREE.
As for now, we have not received a single answer with an apology from you company. However, when you were asking for proof and for money you responded rapidly. Totally unprofessional and an abuse. Not recommended.