Ines was very helpful with queries I had both before & after the booking via the Airbnb messenger & offered to book a taxi to collect us from the airport in Lisbon & our luggage was stored at the apartment until we departed on the last day.
Unfortunately we did not get to meet Ines during our stay, as she was away, but she had arranged for the cleaner to meet us at the apartment & show us around & Ines rang at this time to speak to us & check that everything was ok. We did meet her husband briefly, Ricardo, and he very kindly booked taxis for our return trip to the airport. Ines also responded very quickly to a message I sent her during our stay.
The apartment was really lovely & I don't think the photos on the website do it justice, it was bigger than expected & so was the balcony which was lovely to sit out on a morning. We were a group of five adults staying for three nights.
There was noise from outside during the night from people returning home, as other guests had commented on & this was magnified as we had all the windows open but the noise did pass & this would not put me off staying at this beautiful apartment again.