Jose is very professional. We appreciated his timely responses to our emails. The check-in was smooth. We had requested for early check-in, but they were unable to provide it since someone had checked out earlier that day. However, we were able to leave our bags in the apartment and then grab some lunch and then return when the apartment was ready. After we had already checked in, we requested that the shower curtain be changed, and they took care of it right away. Our check-out was very smooth as well - it was at 3:15am - they arrived promptly and had helped us get a taxi. The gentleman who checked us out was very kind and considerate and helped get 3 sleeping kids in to the cab.

The apartment itself is comfortable and clean and very well located. it was nice to have an elevator and an A/C. Tram 28 can get quite noisy during the day and it does shake the apartment a little, but we were mostly out during the day and it didn't bother us.

We'd be happy to rent another of Jose's apartments in the future, and this one in particular too!