From start to finish, everything was better than expected.
We didn't meet Matthieu but Tif was amazingly helpful. As soon as we booked she sent us really clear information about how to get there and a brilliant Guest Guidebook with all kinds of useful tips to help get the most out of our trip. Tif kept in touch on the day of our arrival and met us in the street so we weren't wandering around trying to find the place (as we have been when visiting other Airbnbs). Tif gave us a really warm welcome and made it clear that nothing was too much trouble.
The apartment was lovely. Really spacious, immaculately clean, incredibly well equipped, stylish and quiet with a super comfortable bed. The view was fantastic and the position great for accessing shops, restaurants and bars in Graca.
Graca is not in the thick of things and away from the more touristy areas, which for us was a bonus. Transport is incredibly cheap and easy in Lisbon but we also quite enjoyed trecking up and down the hills and getting lost. We enjoyed spending time in the busy areas and returning to peace and quiet of Graca and the comfort of the apartment.
Can't fault the Tif and Matthieu's place and would love to come back soon.