What a find! Duarte was an excellent communicator and was quick to respond to any questions we had weeks and days before our stay. We were early to arrive and were unsure if our room would be ready but it was. We were greeted by and lovely young lady named Sandrina. She was so kind and helpful. She walked us through the apartment and a showed us where everything was. She even showed me how to work the combo washer/dryer since I had explained beforehand that would need it (we were traveling to different cities so we packed light). The building outside has that classic mosaic style. Inside, the lobby is clean & modern. They have a really small, but useful (especially after a day of climbing the many hills of Lisbon), elevator. The apartment was clean with modern amenities. Nice bathroom with a big shower. Well stocked kitchen with everything you need in the event you feel like cooking or eating in. They even left a bottle of wine as a gift. There is also an intercom system with video if you want to order in. The bed was comfortable and big. I believe it may have been a queen size. An added plus was the wrap around balcony. We were on the 5th floor so it was nice to be high up from the busy street below. It was a little tight but still charming. We had breakfast and coffee in the evening on it a couple days and nights. It's also right across from a church but the church bells didn't bother us. This place is also steps away from basically everything. Santa Justa lift and Commerce square by the water are a 5 min walk away. Buses and trolleys are everywhere so transportation is easy. Even the metro. At night just a block over, the area is bustling with shops and packed restaurants with typical outdoor seating. Overall, Montebello shows that they take pride in properties by the way the apartment was taken care of. I would definitely recommend a stay here. Thank you again for everything.