I've booked a room at this hostel separately with a friend and we didn't realize that we've booked a different room type, the receptionist just simply too nice and gave us the same room when we arrived (we got a chance cuz it was pretty empty when we were there). The people working here are *hands down* super friendly (especially those who are in charge for breakfast). Definitely become my place to stay anytime i'll be in Lisbon!