I knew about stairs but if I didn’t it would be a pain to carry luggage and going up and down. We felt cold with the space heaters and light comforters but Vera provided extra ones on request. The bath supply’s (shampoo, wash and lotion)were only 1 for 3 days and 3 people . Typically it would be 9 each- but I never stays in Lisbon anywhere so not sure if that’s how it is in Lisbon