Happy is a perfect description of my experience with Ana and this lovely apartment. I took the option of a pick-up from my early a.m. arrival at the airport and George was there to greet me. And Ana gave me a most hospitable welcome upon my arrival at the apartment. I settled in, had a rest, and it took only a short while to realize how lucky I had been to book this perfect lodging. Location, comfort, brightness on rainy days (and there were lots). In addition to providing helpful introductory information regarding the city and the neighborhood, Ana responded promptly to what few follow-up questions I had. Perfect!