Definitely my favourite Airbnb so far where nothing fell short.
Location - In the heart of Chiado where all the action is but on a side street (easy to miss) that's not too noisy. With windows closed you don't hear any late night street noise. 6 min walk to Rossio train/Metro station. Within 15 min walk to Time Out Market and other nearby restaurants as well as closest hop on hop off stop.
Apartment - perfect for a couple. Clean and nicely decorated. My favourite spot was sitting on this 3rd floor (really called the 4th floor in North America) balcony. There's an elevator which we only used to lug our luggage upon arrival and departure. Good showerhead (important to me) and comfortable bed.
Amenities - There's actually a gas stove with 2 elements which I couldn't tell from the pictures. Along with fridge and dishwasher. Air conditioner came in handy (for late Oct as it was unseasonably hot) and also when it was sometimes too noisy on the weekend to have the windows open. Portable wi-fi was a huge bonus for us. Shared laundry room with washer (detergent available) and iron as apartment has a common area with 2 other apartments. Never saw our neighbours and rarely heard them. 2 drying racks available for clothes as in Europe, they don't use dryers.
Personal touches - bowl of oranges for juicing. A personal note with chocolates. A small bottle of wine. Nespresso pods for your morning coffee. Large bath towels provided.
Correspondence - very quick and responsive.
Checking in - our flight was delayed 2-1/2 hours and Goncales waited patiently for us. Didn't rush to show us around when we finally arrived at almost 11 pm. There are also laminated instructions, rules, and eating recommendations.
Tip: You'll have to bring or buy your own toiletries.