This is the nicest host family we have ever experienced. Elsa and her husband were so good to myself and 2 daughters. She met us as we exited the public transportation. She showed us the apartment and highlighted things to do in the area. The apartment is decorated so cute and has everything we needed. It is in the middle of the Alfama district and you can walk every where. We also had a problem with one of my daughters flight tickets and they made several phone calls for us trying to help us resolve the situation. We were so impressed by this sweet family and their care for us. If I ever return I will stay here again. Excellent stay and host family!