Great location, awesome view of the water and the city. Communication was consistent and quick. The person who greeted us helped us carry the luggage, as it is on the fourth floor (no elevator, so do take note!)
Also, ensure that if you take an Uber or Bolt, you get them to drop you off near the Cathedral (Se De Lisboa), as our Bolt driver could not (or would not) drive past the electronic barriers that protect the road from cars (its a really cool part of town where the road is tiny and cobblestone), so we had to walk 900 meters from the opposite end of the street.
I would stay here again.