Prior to booking Miguel was great to communicate with. He answered all my questions timely and nothing was a bother. Miguel met us at the apartment for check-in and explained everything. The apartment itself is as in the pictures and very clean. The location cannot be beat! It's in the middle of everything you'd want to visit and walkable. The washer was an added plus for us since we had been traveling in Morocco for a week prior to Lisbon. I will definitely be staying here again when I return.