Ana & Hugo's place is extremely well located in downtown Lisbon, close to the riverfront and a public transportation hub. The flat is nice, and though small, really tidy and cutely decorated. The room we stayed in was small but very comfortable. Overall, the flat was cold (it's located on the top floor of the building, or at least very high up), but there were plenty of blankets in the room and a small heater. Given that buildings in Portugal usually don't have much insulation nor central heating, it was more than acceptable. Although neither Ana nor Hugo were there to receive us (Ana was recovering from a surgery and could not welcome us in person), they sent us all the info we needed to know to get in. The keys to the flat were left in a public locker near the , which was easy to find and to unlock. We shared the expenses for the locker, which was fine except that we were not really informed of that before booking the listing. Otherwise, all communication with our hosts was easy and quick. Ana was always available to respond to any of our queries, which was super helpful. I would definitely stay at Ana & Hugo's place again, and I highly recommend it.