It was an interesting visit to say the least...so take it for what it’s worth, because I hope our experience was an anomaly. I didn’t know how to access the apartment until on the metro to the apartment where I was informed a gentleman would meet me to help check in. He was fabulous!
Upon entering the apartment, we quickly noticed it hadn’t been cleaned since the previous guests stayed there. It was 9:00 PM and a disaster. Between Joana and the gentleman she works with for transfers, we were found a hotel to stay in for the night and finally arrived there around 11:30 PM. The hotel was not at our expense. We were promised the apartment would be cleaned by 9:30 AM the next morning. The hotel was 20 minutes driving from the Airbnb and definitely not in the neighborhood we payed to stay in. Upon getting to the apartment at 9:50 AM the next morning, we found the cleaning ladies still there. We left again and returned an hour later.
I’m sure you can imagine that this greatly impacted our short stay in Lisbon. However, as for the apartment itself...the location is great and gets nice light and fresh air. The building was quiet. Be prepared to climb steep narrow stairs. I would not recommend this apartment for children or the elderly because there is no lift.
If we didn’t have the fiasco the first night (oh ya, and toilet paper) my ratings would be higher.