We stayed at Helena & Pedro’s place for a little under a week. Helena was quick to respond to any communication. The location was great- on a street with many cafes, and located by multiple bus and tram lines, and a 10-15 minute walk from the subway. The bed was comfy enough for 6 nights, and there was a washer for clothes and a full kitchen. My partner and I are both extremely heavy sleepers and the noise was so loud on the weekend nights it was difficult to fall asleep the first night but then we were used to it. (Earplugs will help). The weekday nights were quiet. Other reviews mention the steep stairs- definitely consider this if you have mobility issues. We did have an issue with ants in the apartment. When we checked in I found lots of ants in various locations and let Helena know. I sprayed and she then came to spray and clean. We did not see any again until the last night after a torrential downpour. While it worked out, it put a tamper on the first day as we dealt with it.