This apartment was very nice. It is in the old Alfama district and we could hear the fado singers every night (not in a noisy way, but relaxing way because we opened all the windows). Sergio sent someone to receive us. The doors are a bit tricky, but you have to pull the door back a little and then turn the key. Practice on the day you arrive. Sergio was a great host and always responded back with any issues and very quick in communication. He even left some wine and cheese for us to enjoy. Beautiful apartment and Sergio is a very professional and fine host.