First and foremost, the communication with the hosts was great. From the time I booked the place to my check-out. They made sure I had what I needed to check-in and were nice enough to let me check in early. Bruno had one of the most thorough guides I've ever seen! So many recommendations: where to eat, how to get to various transportation options and how they work and how much they cost, where to shop, best views, etc. Everything was done with care. In addition, he went over how to use the dish washer and washer/dryer (and there were directions as well!). He was kind enough to bring me my new favorite pastry: pasteis de nata! The bathroom was bright and had great water pressure. The wi-fi worked like a charm. The location of the apartment can't be beat. There are so many wonderful bars, restaurants, and cafes in the area. Getting from place to place was simple with public transportation or Uber (which was very cheap.) I felt very safe, even late at night. If I had to had to complain about anything, it would be sometimes I could hear the people above us, but this was such a small minor inconvenience that it wouldn't sway my decision to stay here again or to recommend it to anyone else. AC units are available in all of the rooms. I definitely recommend!