This is a really lovely, spacious apartment which exceeded our expectations. However, we were very surprised that only 1 set of keys were provided for a 2 bed 2 bath apartment where 4 guests were staying. Upon asking for a second set, we were told a security deposit of 30 Euro would have to be paid, but that there wasn't a second set available at that time. This meant 3 trips had to be made to the office. One to collect the first set, one to collect the second and a third trip to return the keys. Although the apartment was wonderful, this is far too inconvenient and time consuming for the customer, when other hosts meet their tenants at the apartment location. For this reason, we would never stay at a Feels Like Home apartment again. Another major issue was that the electricity kept going off if there were more that 3 or 4 things in operation while making a simple breakfast.