We had a lovely stay at Tram 28 with 2 friends. The apartment is wonderfully furnished and everything is very clean. The kitchen had everything you need if you want to make a simple meal, and the beds are comfy. You have to walk up a few flights of stairs, but well worth it. The view from the apartment is beautiful. We met André and he was very friendly and helpful-showed us a map of where to go etc and got us settled in to the apartment. The apartment is in a great area and we definitely recommend it if you are visiting Lisbon!