Terrible stay, do not book this room.
I booked this room for a 2 week stay (unfortunately not all the current reviews were available then…).
The location is great, but the room is damp, smelly and just unacceptable to stay in.
When I called Altido they confirmed they were aware of the issues (so why sell the room?!) and offered me a full refund.
The city was fully booked for Easter and therefore not able to find comparable accommodation.
When I spoke to the reservation manager to ask for help, she literally told me that I was waisting time, could not do anything for me and put the phone down…
I was given till 13.00 to leave the accommodation to receive the full refund, without any care or consideration for my situation.
Due to the rush and the shocking experience of how this was being handled, I forgot to pack a few items , which was then handled professionally by other Altido team members.
Based on the state of the room and the treatment by the reservation manager, I cannot recommend.