Location: the apartment is located central to most of the places of interest in the city. Belem is the only neighborhood you need to take the train to.
Communication: great communication,prompt responses from the host. Unfortunately early check-in could not be accommodated as host indicated they had guests the night before, however luggage storage was offered, which was appreciated.
Property: old building, 3 flights of stairs, typical for Lisbon. No elevator, which we were aware of. Key lock made check-in very convenient. Situated on narrow street, you can hear quite a bit of noise from outside as the windows are single glass, no noise blocking. The area was more quiet than normal as due to COVID not many people were on the streets.2nd bedroom is quiet as it backs into the interior yard.
Amenities: the property is in need of upgrades. Kitchen is newly renovated and has minimum utensils. We did not see the microwave, as advertised, but maybe it’s just us. The bed in the main bedroom has been broken for at least a year as per other reviews and it’s still not fixed. The beds are very comfortable and provide for a great night sleep.
The biggest drawback of the place is that the only storage for clothes is in the ..bathroom. One small window to ventilate the wardrobe/bathroom makes it difficult to get existing musty smell out (Lisbon is apparently quite humid).
The bathroom counter needs at least a coat of paint, as the-old one has chipped off. 2 small toilet paper rolls for 4 people/5 days—although advertised that all necessities are provided and at the supermarket we could only find 12 rolls packs.
Cleanliness: the apartment seemed to be cleaned before our arrival, but... a cigarette butt was near one of the beds which made me wonder... especially that it is a non-smoking space. The place had a musty smell upon our arrival, which went away after we opened all windows- this made me wonder if there were guests the night before and if the cleaning crew opened the windows at all when they cleaned just before our checking in.
All in all, the place had an OK price for the area, but maybe we’ll look for something else next time we are in Lisbon.