Great flat in central location, badly let down by local management company, Feels Like Home.
The flat had not been cleaned/serviced when we arrived at the check in time, nor had the cot/high chairs been installed, despite picking up the keys at the FLH welcome center and being assured it was all ready. FLH did not attempt to apologize and instead simply told us the cleaners would be coming later - I think they were genuinely surprised that we minded that we couldn't stay in the flat we'd paid for, or put our kids down to sleep, and instead had to go straight out.
There was no internet- the wifi was up but the DSL was down, which also meant no TV via the set top box. We raised this on day 2, it still wasn't fixed by the end of our week.
A few too many corners were cut with amenities too - no washing up liquid or dishcloths, no clothes washing detergent.
Having said all that the flat itself was roomy, comfy and (eventually) clean - and in a great location