Before our trip to Lisbon, I already received detailed information about how to get the apartment (by bus/subway), which is very useful. Fabio is a very nice guy to welcome us in the apartment. He also gave us some detailed suggestions about sightseeing, shopping and eating. We really appreciate it.
As for the apartment itself. I am quite unsatisfied about the following points (maybe just personal opinion).
1) The toilet: it didn't flush well and also the water went down very slowly (Fabio came to try to solve the problem but unfortunately it still cannot work well, I hope it can be fixed soon ;) ) So I suggest future tourists to check the toilet first otherwise it could be a mess.
2) The light in the stairs doesn't seem to work so we have to use our phone to light up the way :(
3) The door downstairs cannot be locked properly.
4) We hear the neighbors' TV very clearly after 11:00 p.m... also can hear the traffic outside.
So all these added up together lead to an "okay" experience. Nothing personal.
We agree that it is very well located (5 minutes walk to the metro) and the price is reasonable (for a whole apartment which is at a good place).
Good luck! Enjoy your time in Lisbon (an amazing city)!
;)