We stayed here in Oct'17 based on strong reviews and were not disappointed! Ana met us upon arrival and was very understanding about our delays due to the airport and traffic in Lisbon. She had some great local tips, including that the restaurant next door was worthwhile. The place was clean, worked perfectly for us, and the children's toys were an appreciated extra touch to help ease our daughter into her first European vacation. Would stay here again if we get back to Lisbon!