This was by far the worst airbnb experience!
The apartment itself was okay (clean + good location). However, be prepared that it’s very loud, since it’s on the ground floor and you can’t open the windows (unless you want everyone to stare right into your bed).
The host Patricía was terrible! We stayed there for 5 days and the water was freezing cold during the entire stay! We were not able to shower properly, wash our hair or even our faces. We tried to contact Patricía multiple times and it took her forever to reply. And when she did, she had no solution. She only tried to fix the problem 2 hours before the end of our stay. Which by then was of course absolutely useless to us! The last time I tried to get in touch with her, she completely ignored me. It even went so far that I had to issue a claim with the Airbnb Resolution Center.
Absolutely unprofessional and unacceptable!
Definitely would not recommend!