Paula is a fantastic host, exceptionally friendly and contactable. She brought in a gas heater for us when the weather got a little cold, which helped tons! Her place is small, but very homely and cozy. The sofa bed in the living room is a little small (I am 5' 9") and there is some noise from the street outside if the windows are left open. Otherwise, the place is in the excellent neighborhood of Alfama and great value for money! Would definitely return to stay :)