The apartment in Chiado was modern, clean, spacious, and well-appointed with what you would need to have your own home away from home. Maria helped to get us a transfer from the airport directly to the apartment. Having spent one week here in late July, our biggest issues were the lack of air conditioning and the noise levels (i.e. ability to sleep). We would leave all of the windows open at night to get air ventilation but at the same time this would let in the noise of the restaurants/street below...this meant lots of noise and activity until 1am or so on weekdays and even later on weekends (4am). The apartment is located on a main stairway thoroughfare which makes it popular with people to travel on and hang out on until all hours of the night. Would be great if we were down there partying with them all, but not so good for sleeping ;) Maria is very friendly and gave us a great orientation when we arrived and made herself available throughout our stay. Lisbon is a wonderful city!