Our Airbnb cancelled a day before and within 12 hours Micael and Patricia responded and we booked with them. They were very accommodating! They were super responsive and helpful. The locker area for luggage is amazing especially when you get in early or leave late! The apartment itself was very clean and beautiful. They left us with a bottle of wine and water as well which was much appreciated. The view is incredible & the location is perfect! A nice walk or trolley ride around all of Lisbon. definitely recommend!