+ Great location
+ Very nice design of both the hotel and rooms
+ Good communication with Isabela
- Bad sleeping conditions. The sound isolation between rooms is terrible so whenever someone from the next room opens a door you are literally thinking someone is entering your room. We woke up several times scared what's going on. Also the wooden floor is old and extremely squeeky. People in the upper floor would wake up early and every single step made a loud squeeky sound. The same was in our room.
- Not maintened and cleaned. We stayed for 10 nights and on 4 occasions I left a sign for room cleaning. Unfortunately the room was cleaned only once. There was also an odor coming out of our toilet which I reported and Isabela promised to have it fixed asap. Noone came to fix it.
- No cafeteria as claimed. There's an old dusty room which isn't being used. No cutlery, microwave, coffee or tea machine. Just two unusable refrigerators - one wasn't functional and the other one was warm and smelly in the inside.
I would be OK with the cons stated above if the price was lower since one can book an actual hotel room for the same value. Overall it was not a positive holiday stay.