I would highly recommend Elsa and Rui's Chiado house to anyone travelling to Lisbon. It is conveniently located to the most exciting parts of the city, yet fairly quiet given all that goes on at night in this area of town. This was our first Airbnb experience and from the moment that we booked, Elsa and Rui gave us all of the confidence in the world that the stay would be great. From the airport pick up by Carlos (he is fantastic) to their easy availability by email for any questions, to their recommendations for things to see and do in Lisbon, everything was excellent. The unit was on the ground level, which we liked, and had all of the conveniences of a full apartment such as kitchen, washer etc. The pocket wireless that they provide is easy to use and invaluable in providing full connectivity anywhere in the city. And a small thing, we appreciated the full cable selection that they had so that we could watch some American channels at the end of a busy day. Thanks again for a great stay.