The apartment is very central, and Sandra gives good recommendations for places to eat and see in the city. But it is unfortunately extremely noisy. The apartment is in a very old building, and we could easily hear the neighbours talk, shower or flush the toilet, but that was not the main concern. There is a restaurant downstairs across the street, and we could hear the customers sitting outside talking until 3AM at night very clearly, and the staff clean up after. Because the apartment is located in such an old building, the walls are thin and not very well isolated. Even though we had the windows closed, we could hear every little sound from the street, and we almost didn’t sleep the whole night.
It is very important to us, when we rent an Airbnb, that it is located in a quiet neighbourhood, and it wasn’t described anywhere as being noisy.
The apartment next to the one we stayed in (in the next building) was doing construction work, so we could hear drilling and knocking during the day as well. The guys working told us they would be there for the next 6 weeks. This is not Sandra’s fault, just a heads up to anyone booking this apartment.
At first communication with Sandra was nice and easy, and even though she was away on holiday while we were checking in, she would answer our phone calls and messages right away to make sure everything was alright. But after our first night we were quite disappointed with the apartment, and we wanted to check out early because of all the noise, and wished to talk to Sandra to see if there was something else we could do, or if we could get a refund. But we couldn’t reach her and decided to cancel the reservation. We then tried to call and text Sandra several times during the 30th and 31st to hear of we could get a refund for some of he money, but we didn’t hear anything until today, January 1st, and she didn’t want to refund any money to us.
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