I really enjoyed my stay. Nice place. matches the pictures. the owner were really friendly in their messages and ready to help. communication top. you don't get to meet them,but it was not necessary for me. the check-in is all automatic, you have to read carefully. there is everything you need as machines in the kitchen to Cook, have a Tee or Coffee... Well furnished. there is no heating nor conditionner in the room but for the Winter you get a very warm and cozy blanket. there was a very strong smell in the room i couldn't figure out what, maybe cleaning products or the wood. but i think if i told the owner they would have done something about it. you have a nice guide in the apt.i did not really like the neighborhood(especially the station) but i had no security Problem. *trams metro... run till 1am (keep that in mind when you go out). In all i was very satisfied🙂