Teresa and Bernardo were easy to communicate with and helpful. Their place is centrally located right in the mix of all the nightlife yet still off a few streets from the loudest parts of the neighborhood. It is easy to walk to many destinations in Lisbon. If you are looking for somewhere quiet and secluded this may not be the right fit for you, but I believe that is well explained in the description and other reviews. The space is not large but has everything you might need comfortably laid out, and the balconies offer a breeze and a look down on the streets below. The cafe/ bar/ shop on the ground level, Ternura Boémia, is fantastic and Ricardo who works there is an absolute angel.