We had a wonderful stay at Magda and Diogo's place. First, the unit itself was wonderful, and in a dream location. We didn't completely understand what it meant for the home to be within the walls of the castle, but, sure enough, you pass through one of the entry ways to the castle area as you're walking up. This put us right in the heart of so much of what we wanted to see, but not in a way that felt overly touristy or crowded. It's on a quiet alley, which allowed us to enjoy the mornings drinking coffee sitting in the window area before starting our day, armed with a long list of tips and recommendations Magda and Diogo had provided.
What really set our experience apart was the hospitality and care we received. Long story short, upon landing at the airport late in the evening, we had a medical situation that ended up in a hospital trip. Since Diogo and Magda were planning to meet us for check in, I was in touch with them about the situation, and they went above and beyond, not only being flexible and accommodating, but proactively helping to make sure we had everything we needed, even meeting us at the hospital and offering to help us navigate the bureaucracy and find us a pharmacy that was open at 4 in the morning. On a difficult and exhausting night and morning, their support made a huge difference and gave us comfort and assurance. I hope others do not need this kind of assistance in the future, but it was a great demonstration of what a difference it can make when the people you are interacting with are good, kind people, and that will surely carry over into other, more normal travel experiences.
For the quality of the home itself, the location, and the hospitality, this is 100% recommended.