From the very beginning, Miguel was very attentive. The day of our check-in, I experienced an extremely stressful situation where I could not sign into my Airbnb account. I was able to reach Miguel with his previously given contact information, and was able to coordinate with him that way instead with incredible ease --he was super understanding and wanted to help. We were greeted by his wife who gave us a great welcome as well as great tips for our trip. There were heavy rains that day and something was blocking the drainage from the roof, so there was a leak in the living room (not their fault), but they were on top of it and fixed it right away! We were extremely impressed with their attentiveness. They were both very kind with us and made us feel very comfortable.
Thank you Miguel and Carla!