Sandra was very helpful, responded promptly to questions, very welcoming.

The property is in a great location - right in the heart of gorgeous Alfama. The road it is on has lots of fado bars and restaurants, so it's great for nightlife, but amazingly with the windows closed it isn't noisy at all. The beds and pillows are really comfortable so I slept brilliantly (helped by port, of course). I'd highly recommend staying here as it's lovely and feels like home.