This was my first experience using Air BnB and from the moment I booked this apartment the process was above average. Rita and Miguel contacted us straight away with useful info on how to get to the apartment as well as check in and check out details.
A few days before our trip Rita contacted us and advised that the Metro wasn’t working so suggested alternative options to get to the apartment, an extra duty of care I feel went above and beyond what I would have expected.
The apartment itself is in a fantastic location close to Rossio Square and is in excellent condition. Rita and Miguel left coffee, wine & soap for us as well as providing a hairdryer and iron. Rita greeted us on arrival with a warm and friendly manner and they checked up on us during our stay.
I couldn’t recommend this place enough and I will definitely be booking here again should I return to Lisbon.
A massive thank you to Rita and Miguel for making our stay worthwhile.
Sian and Luke