When we first arrived at the apartment everything looked clean. After 4 days we found a cockroach in the bathroom. We called the owners to ask what they could do for us since we thought it was very unsanitary. He told us that he could not do anything for us and that if we wanted to leave we had to call airbnb ourselves. He laughed at us and we thought that that is very unprofessional. Eventually his brother came to 'clean' the apartment. While he was cleaning he found 5 more in the bed. He also 'cleaned' it with poison spray, he sprayed this not online everywhere in the apartment but also on the bed sheets.
We had to find another place to stay around midnight and we where not being helped as we wanted to. So we where really disappointed in this!