We were not notified that there will be a huge street party and concert right below the room at the time of our stay so we were not able to sleep at all due to the very loud party & music. I requested a refund and the host promised to refund if I cancel the reservation. In the morning I cancelled it and only got back the tax amount then she ghosted me until I confirmed that I left the place. Once I left she refunded 3 nights, but only the accomodation part so I got back only around ~60% of my original payment. I had to involve AirBnB to get the rest of the money due to the ghosting and also had to look urgently for another accomodiation in Lisbon which is not an easy task. Poor communication and manners.
Otherwise the place itself was nice and clean, old town feeling, good romantic place for couples. Stairs are very steep.