This is a cute flat in a truly excellent location, and we loved being in the neighbourhood. We did, however, have a number of miscommunications with the professional hosting team (for instance, we requested early check in, which they kindly planned to facilitate but didn’t communicate, and when we showed up later, were expressively unhappy).
The coffee maker provided for use in the flat short circuited the entire property, which caused problems for our food in the fridge and my husband who was working remotely.
We requested more information about longer stay parking, which we we’re promised, but never received from the host. When we were trying to collect our car and check out, we realised they only took cash and no cards, which delayed our check out by 15 minutes. At that point we received numerous messages telling us to vacate the property immediately so the cleaners could begin their work - even though they already had, while we loaded our vehicle. We felt a little understanding wouldn’t have been unwarranted, but by that point the tone of their interactions had become passive aggressive and curt; to the point we were loathe to be in touch.
Additionally, it’s worth noting that if you’re arriving by car with luggage, to ask for specific help with where to offload. There is no parking available in the street, and the map pin included in our instructions was for a different building down the street, which meant we passed the flat and couldn’t backtrack - as it’s one way. Small detail, but handy to know if you’re travelling with a small baby (and all their associated luggage).
I do want to emphasise that this is a sweet flat in a really amazing location, so I wouldn’t necessarily be deterred from staying here - I would just hope for more friendly communication in future.