Before we even arrived in Sintra, São and Daniel were incredibly communicative. They made sure we took the correct train, bought the right tickets, and explained how much we should deposit into each ticket to make it Sintra. When we arrived to Sintra, Daniel met my wife and I at the train station and escorted us to his home (about a 10 minute walk) while giving us a personal history lesson of the area along the way.
Location wise, Chalet Sintra was a 16 minute walk from Palacio de Sintra and a 10 minute walk from the the train station. Bus 434 (5,50 euro/pp) is accessible from both locations which make routes to Palacio de Sintra, Palacio de Pena, and Moors castle.
There are not enough words to describe Chalet Sintra. The home was newly renovated and is outstandingly clean. The common areas, the bedrooms, and the courtyard are spacious with ample room for relaxing and socializing. The A/C blows frigid air, quick wifi access, perfect water pressure, and the complimentary breakfast made for an amazing experience away from home. São, Daniel, and Helen went above and beyond to accommodate us and my wife and I would not hesitate to recommend this home to anyone.