Very comfortable and charming apartment, with all amenities we could have imagined (even a loaner cell phone). Susana is a lovely and welcoming host, and the apartment reflects her attention to detail. She also went the extra mile to deliver something we requested, despite major inconvenience to herself - we were very impressed with her level of service (obrigada, Susana!). The space heaters kept both floors warm during the chilly winter days, and there were plenty of duvets and blankets for the bed. The internet connection was mostly strong, and the showers (two of them!) were great. The location is easily walkable to the Alfama and castle district and the Baixa, as well as the train, metro, and shops. This is a wonderful space to hang out in and a highly recommended place to stay!