José accepted my request to book the villa quickly, and gave a friendly response. He showed empathy with the reason for my visit (to see family who stayed in another house), so I felt he was an understanding host. Contact with him was easy.
José picked us up by car from Cascais train station (his suggestion) and gave us tips about where we could eat etc. He speaks very good English. Once at the house, we saw that it was clean, tidy and the pictures on the site were a good representation.
The villa is small but efficiently furnished and atmospheric, we had all we needed. There were extra things like a beach umbrella and beach towels when we were there.
The bathroom is gorgeous with a good shower, a washing machine and drying space.
The kitchen is well equipped too.
The location is ideal; it is about 1 minute from Ribeira beach, but around the house are small streets with restaurants. You feel like you are really in Portugal, not just near a beach somewhere. But the more touristy area with shops and ice creams etc is just around the corner, as is a park for when it gets hot and you want shade!