Joao arranged for a pickup at the airport (it is more expensive than the taxi, but you do not need to stay in a long waiting line). We were met at the door and helped with the luggage. There is an elevator, but there are several steps at the entrance into the building. Joao gave very detailed info about the area: restaurants, shops, metro stops, etc. Walking distance to Baixa sightseeing. The apartment is exactly as described and better: spacey, with high ceilings, very large shower, clean, stylish, with modern appliances, fully stocked with supplies in the bathroom and in the kitchen. The street entrance has a key, so it is quite secure. The area around has many pedestrian streets with great restaurants. Gorgeous view from all windows. The day of checkout, Joao came to see us out and again helped with luggage. We were quite pleased with our stay.