We were given the contact details of a gentleman called Jose to message upon arrival. Jose replied promptly and the whole process of getting access to the flat was smooth and seamless. The apartment was exactly as pictured, clean, lovely and bright. Teresa left us some Portuguese juice and biscuits which was a nice touch. We were able to walk to almost all of the places we visited, the neighbourhood was quiet.
Teresa's property manager contacted us during our trip to make sure we had everything we needed - we felt very well taken care of.
Note the apartment is on the top floor and there's no lift - didn't matter for us, but may for people with heavy baggage! We loved our stay :)