We were greeted by Rita when we arrived at the flat even though it was a different time to what we had advised (our flight was delayed). She was very very helpful with everything about our stay and the maps and the information for the Alfama area we were staying in was fabulous.
The flat itself is just so wonderful. Compact, but with absolutely everything you would need for a fabulous stay. The views from all the windows are outstanding and it was fabulous to have the view and the breeze at night. The area itself has just so much to offer...we stayed for 5 nights and still did not see everything.
As we were on the 3rd floor we never heard any noise. The girls have decorated the flat beautifully and everything in it is top class.
Ana and Rita were also kind enough to welcome us with a bottle of wine and also a jam that Rita/Ana's? mum had made. Such a nice touch.
Also the Santa Apolonia train station was a 2 minute walk from the flat and from there we did day trips to Sintra and also Cascais.
We just LOVED staying at Story Flat and would recommend it to absolutely anyone visiting Lisbon and wanting to experience everything the city has right in the heart of everything.