Maria our host and Pedro her colleague were very helpful for the whole of our stay in Lisbon. Communication was excellent. They kindly allowed us to leave our bags upon our early arrival before check-in time.
The apartment does have a good few stairs to climb and there is no lift but it is very secure entry. The apartment itself is beautiful, spacious, clean, modern and very comfortable. It has 2 very modern and well equipped bathrooms with showers and a bath in one. It is very clean with everything you need, the beds are also very comfortable. There is also a lovely outside balcony with patio furniture. The location is excellent near shops, small supermarkets, restaurants and bars and in walking distance to the centre of town.
We are a group of five and loved our stay in the Lisbon apartment.