Our stay was rather difficult. The apartment is MUCH smaller than expected, with a tiny bathroom that you can't even bend over in. The pictures are rather misleading. We did not have hot water for the first night/day of our 3-night stay and the host was very slow to respond to solve this issue. Even when we did get hot water there was not much of it. The silverware was dirty. The apartment is in a great location in Alfama, perfect for exploring Lisbon. It is quite a big hike to get to the apartment, however, with a lot of stairs to get to the room.