The apartment is beautiful, very large and airy; the location is excellent. We traveled with our two adult kids and were very comfortable.
Having said that, the management leaves something to be desired: the floors could be cleaner; the pillows are awful; the carpet in the master bedroom is dirty and very stained (what happened on that carpet??) Having read the previous reviews which mention the showers leaking, I had asked for a couple of extra towels to be left in the apt. in case of such a leak; that request was denied as the problem was ostensibly fixed. In fact, a river does run across the master bathroom after every shower... Several lights in that bathroom weren’t working. Two large and dramatic table lamps in the living room looked good and were needed for light, but were not and couldn’t be plugged in, as there were no nearby outlets and no extension cords. There was a coffee maker in the kitchen but no coffee pods — that’s the kind of thing all other airbnbs we’ve been in have provided: it’s a small and cheap enhancement, but goes a long way towards making customers (who tend not to travel with their own coffee pods for a 2-night stay!) feel well taken care of. The identical apartment immediately above, run by a different company, was much cleaner; coffee pods, tea bags, water bottles etc. were provided.
We had a horrendous check-in experience: a family that came before us (different name, different country of origin, different number of people) were installed in our apartment by Lovely Stay; names were apparently not checked. Upon which we temporarily ended up in the upstairs apt. mentioned above, and thus got a chance to compare management styles. (We could not reach Lovely Stay for a while, obviously had issues with the upstairs management when we all discovered we were not its guests, etc.; much confusion ensued, but the problem was eventually solved.) In summary, Lovely Stay can do a lot better with this lovely apartment