Ana met us at the airport at 6 AM and then took us on a tour of the city! She kept in contact with us, held our luggage then picked us up yet again to take us to the Loft. Location is wonderful to experience the true older city where many restaurants, attractions and access to transportation is especially important for a first time visit. The Loft has everything needed and is a cozy place to return to after a long day of touring this most beautiful city. Ana was always available for questions and is a kind and thoughtful hostess and so easy to talk to! We had an excellent first time experience with Airbnb thanks to Ana and Vitor and highly recommend the Sky Loft. We would return!