Rui and his sister Bella were extremely helpful and attentive. Bella met us at a convenient location and allowed us to drop our bags while she cleaned the apartment. The apartment itself was perfect for my wife and I - it was conveniently located, easy to navigate to, and extremely comfortable. Bella was also very insightful with suggestions regarding places to eat, methods of transportation, and activities to try out. I would highly recommend this apartment for any couple looking to travel to Lisbon.