The host wasn't very responsive overall. But specially during check-in day. I booked this place for one night to stay after our flight from Sevilla. Next day we were due to fly back home. Unfortunately tap portugal canceled our flight from Sevilla to Lisbon while we were already wating to board the plane. Of course this was an unexpected event. I messaged the host many times to inform him about our situation. We no longer needed the space and wanted to know if we could get a complete or partial refund. The host never replied. His lack of courtesy and communication were disappointing. Even if the host had said "No" to my reques, that would have been fine. It was only a matter of communicaring, being polite and acknowledging my situation. Rude.