Victoria is really great! Super accommodating and friendly. She helped us with food recommendations and was a great nurse and good sport when my boyfriend got a cut on his elbow. The apartment is right next to the metro, which was super convenient, and the room is spacious and clean. Since it's built "portugese style", as Vicky called it, it's not super isolated, so you might hear other guests in the kitchen which is right next to the room, but for us this was really no issue at all! Also the cat is a really nice addition:) Would recommend!