From the very beginning, Ana and Bruno were truly the embodiment of "Courtesy" with their rapid communication and warmth. All our messages received immediate responses, especially when we had questions about check-in and possible delays.
Ana received us warmly and gave us a lovely introduction/tour of our accommodations. We even had a welcome taste with pasteis de nata and port to get us settled. The apartment is located centrally in one of the loveliest neighborhoods of Lisbon! Her recommendations for restaurants, walks, etc. were spot on. And when we needed health declaration forms for our return back to the Netherlands, she kindly printed and left them in front of our door!
From start to finish, our stay exceeded expectations. Everything was sparkling clean with convenient amenities (including washer/dryer combo) to make our stay comfortable. We'll definitely be booking again for future Lisbon trips.