I had a wonderful time in this apartment. Arrival was simple. Communication was outstanding. The flat was immaculate and larger than I needed alone for a conference but great to have the space. It was very well located for my conference at the Arena and the nearby metro and the airport. Lovely balconies and a comfortable bed. There is also a large sofabed so I am sure a family could also stay here. Even though it was only April I managed to use the unheated pool once and it was great. I also swam at the nearby heated municipal pool which was lovely too. I arrived late and paid the small extra fee and someone came out to meet me and was friendly and showed me the route to the flat (do pay attention as it can be confusing until you are used to it). Once inside the welcome treats were very welcoming. I will return!