First the pros:
- Great location in Alfama, everything all around is just beautiful, you step out and any direction you walk in will surprise you and enchant you!
- Pretty and clean room with a truly stunning view
- Personal contact with team members, we got some nice recommendations and they are all very personable and caring
Cons:
- It is small, especially the tiny bathroom, but for a short trip of a few nights doable
- There was an internal communication error with our check in and we had to wait about an hour to actually enter our room, but to make up for it they granted us a late checkout at our convinience, which made up for it
- We were not able to get the TV to work, but who needs a TV when you have Lisbon. But I'm sure the team can help you to get it to work, we were just not tech savvy enough