Great place to stay! We stayed for 11 days. It was clean and exactly like in the pictures. We did not meet Sofia personally, but she was friendly and her instructions were very clear. It's easily accessible from the airport, a direct metro line brings you to Olaias, close to the house. The pool is a big plus, we enjoyed it especially on our last day. The only minor issue is one hears every sound from the hallway, and the street side when the window's open. But that's what earplugs are for!