GOOD
-The location is wonderful. The street is mostly quiet. Safe. There is a great market literally across the street and nice cafes to get coffee/fresh orange juice and restaurants one or two blocks away.
-The apartment is spacious, bright and well appointed. Would be comfortable for a max of 4 travelers. (I did not use the kitchen, but it appeared great for cooking in. And I didn't use TV, but the living room was nice.)
-While on the second floor (equals 3rd floor in America) the steps are easy to navigate as they are not too tall. Very good, especially if you have heavy suitcases or backpacks.
-It was cold in Lisbon when I was there, so the great hot water in the shower and sinks was appreciated.
COULD BE BETTER
-I had trouble with both sets of keys for the door to the building, leaving me stuck outside in the rain at night, afraid I would not be able to get in. This needs to be remedied.
-While the apartment is overall very clean, the mildew in the bathroom shower needs to be bleached, the shower curtain replaced with one that is mildew resistant. It was gross at the bottom. Watch out, the toilet flushing button doesn't always stop flushing and has to be jiggled.
-The apartment had a strange odor. Maybe an overly pungent cleaning product or room spray was used before I checked in. But it lingered throughout my stay, giving me a headache.
-Communication could have been better with the host Josie and host's friend Carla. I received an automated response to one of my questions with no follow up reply. I did not receive a response about check in until an hour before my requested time. I did not receive a response when I messaged that I had checked out early. This left me with the impression that Carla is not a friend and the check in, check out process is being managed by an impersonal company.
I'm sure these issues can be easily addressed making future stays perfectly wonderful!