The apartment was safe, clean, bright and very nicely decorated. It had everything we needed and we loved sitting in the living room with the doors open to the little balconies, when we weren't out exploring the city! Communication with Ana's assistant, Paulina was great both before and during our stay. She was helpful with planning our first visit to Lisbon and being available with any questions we had during our stay. This is one of the best AirBnB's we have stayed in in a while and would definitely recommend it!