The location of the place is great. You are literally steps away from the action in downtown Lisbon. Whether its taking in the sites, shopping or dinner, you can’t be much closer. The place was cool in the evenings with the windows open and having the fans in each room was a great idea as it really helped to keep the air moving.
On the downside, getting the keys from the key locker was an inconvenience especially for our party of 4 with luggage. Once we got the keys, it was unsettling to see the outside door was unlocked and that the inner door was ripped off its hinges. It would have been really helpful to know that the place was located on the 4th floor. We had to try several doors before we found the right place. The cleanliness of the place was not great, there was construction dirt in the kitchen, the rugs looked dirty, the towel rack in the bathroom kept falling off the wall and the provided soap dispensers were empty. The young child upstairs runs laps around the apartment practically all day but thankfully stops around 11 PM.
Overall, minus one star for the checkin process and security and minus a second star for cleanliness.