Patricia was on another level of service. We had some unfortunate issues with my partners health and needed medical help. Patricia helped us so much, even though it was Christmas Day! The apartment is next to one of the big attractions of Lisbon (castle). This area is very historic and you can lose yourself in the maze-like streets and alleys. There is a great supermarket called Pingo Doce, just a 7 min walk away. You can easily get to the more modern centre by leaving the apartment, turning left at the top of the street and walking down the road (taking the first hard right once you have followed the road around the corner). Check in is so easy with the Homeit app. The service gave this place a real edge!