Vania is friendly and easy to deal with. She allowed us to check in much earlier than we expected. We would otherwise be stranded for hours. The house is on the slope which is not unusual in Lisbon. There are a few amenities that are more dated than you would expect from the photos. But it's nice basic stay near Chiado area if you are the no-frills type. I would say the place will fit 3 persons max. I find that the couch is not the very comfortable with just me on it. I guess 2 people would struggle a little sleeping on it. All in all, Lisbon is so lovely, it'll make your stay memorable anyway.