Where to begin? First, it's not just Elsa who hosts you but her whole family. Both of her sons, William and Thomas, and her husband all participated in helping us out in a friendly and welcoming way. They helped us through difficulties which we had brought on ourselves and did so cheerfully. Elsa was accommodating in every way and always responsive. The apartment is comfortable and well located with major sights and features within easy walking distance and the metro close by. The neighborhood is quiet and not touristy. There are many great places to stay in Lisbon and this is definitely one of them.