Clean and quiet - though on a very busy street just under the Santa Justa elevator, this unit is truly a “lovely stay”. The bathroom is super small, however, and there is really only 10 minutes of hot water. Beds are comfortable - the pull out couch is one of the best I have ever seen for a bed! The staff was responsive but slightly impatient with one question we had about the washer. That was unfortunate. Perfectly located in the heart of the historic district of Lisbon.