Our party of six was exceedingly happy with our stay at Fadoflats. It was outstanding by any and all measures. The flat was as advertised - clean and in a very central location. Mario was a gracious host and responded to all of our queries and requests quickly and in a well thought out manner. He was there to greet us when we arrived, took us through the details of what to expect at the flat and allowed us to check-in several hours early. Most importantly, toward the end of our stay, we had an issue with transportation from Lisbon to Porto because of a national railroad strike. We discovered this late in our stay at Fadoflats and talked to Mario about it. He offered several viable alternatives, many of which we had not considered, including a van service. We ended up hiring this service and it was a perfect solution. On a scale of one (worst) to ten (best) both Fadoflats and Mario were a solid ten.