we were lucky because Liliana could manage letting us in the apartment a little earlier already, that was great. she was very very friendly, on time and explained to us everything we needed to know to get around and where to go for some specialities. we felt we could call her anytime in case we would have needed help or informations. the location of the apartment was just awesome, in the middle of the city. 5 minutes walking distance to Metro, Tram or any other sight in the center. the apartment had everything we needed, towels and bed linen are provided, so we arrived and could enjoy the stay immediately. would recommend the apartment anytime.