Unfortunately upon arrival there was construction everyday starting between 8:30-9am which included drilling, hammering, and sawing, all of which vibrated through the walls. The apartment was unlivable during the times of construction in the neighboring apartment.
I brought the issue to the management’s attention on the first day and followed up several times. After three weeks their continued response was that they were ‘looking into the problem’.
I requested a partial refund to compensate for the inconvenience of finding another workspace everyday during my stay. They refused to offer compensation and said I could move out early which didn’t help.
No gesture of good faith was offered to make up for the inconvenience and cost, when they did not provide an apartment as advertised (they had assured me the apartment was quiet when I booked).
Communication at check-in was also a problem. They disregarded my request to arrive 4pm (their advertised check in time). Luckily the‘Guest Assistant’ was flexible when I arrived but he said no one informed him I’d requested to arrive at that time.
The plus side of this apartment is good closet space for a longer stay. The rooms are dark and with views of an uninspiring cement courtyard, but there is nice natural light in the living room.
When sitting on the couch you feel the metal bar in the middle and vinyl flakes stick to your skin and clothes from the shabby upholstery.
For the price, don’t expect much in terms of quality and care. You can expect a hassle and generic, unhelpful responses dealing with management. They seem to want to tick off their list of protocols without genuine resolution.