The good things: The location was the best part about this flat. Right in a really charming and authentically Portuguese neighborhood that had great restaurants with many of them playing Fado. We were a short walk to many of the main sights and right beside great transit. There were lots of hills but if you don't like that maybe Portugal isn't for you because the whole place is hills. The flat itself was well equipped and we made breakfast and coffee there - but didn't do any cooking. There was also a washer which was great. The flat was also clean which is hugely important. Lastly, Carla was very easy to get a hold of and communicate with, although we didn't meet her, we be y much liked our interactions with her.
The not so good: The bed is a couch pulled out and is quite firm. I actually didn't mind this at all but my husband didn't sleep well. We found the bathroom had a lot moisture problems, and although it was cleaned, it had a very powerful musty smell. For that reason I'm not sure I would stay again, but then again this flat was really well priced and everything else was great.