Tiago was great and pleasant to communicate with from prior to the booking through to the duration of our stay. An excellent host, here are a few things we appreciated: he welcomed us in person and he was accommodating about an early check-in (within what was possible), he knew we had a baby so had a playpen, high chair, baby tub, baby plate+cutlery set and toys ready for her, he had useful tips about the local area and had a map ready for us, he let us leave our heavy luggage at the apartment after checkout and before his next guests arrived so we could do some last-minute shopping. He checked in with us while we were there and was quick to respond to inquiries. The place has a beautiful and modern minimalistic look and it felt like a home away from home. The Santa Catarina neighbourhood is gorgeous and full of culture, convenient with food places, groceries, and the location is great being close to tram 28 and the metro. This area is hilly which only adds to the charm of the neighbourhood but it may be a little challenging for those who need accessibility. We loved our stay and highly recommend Tiago's place!