Elsa and Rui have been amazing from the get go. They were quick to respond to questions and sent us a comprehensive email on local recommendations. They offer complimentary airport transfer with all the necessary children seats on arrival. We were severely delayed with our flights but Guillerme our driver waited for us and picked us up and checked us in making sure we were ok before he left. We were travelling with our 6yr & 1yr old. Lisbon is so child friendly which makes eating out such a pleasure. The apartment is within short walking distance to lots of great restaurants including Time Out Market and Mantegeira for the best Portuguese Egg Tarts. It is quiet at night despite being in a busy district. Tram 28 runs past the apartment which you can get at the tram stop top of the road. We end up walking everywhere. I couldn't have asked for a more perfect apartment for our first visit to Lisbon. We will be back soon. Thank you for a wonderful stay! x