We arrived very early in the morning and did not know what to do or where to go since our check in was supposed to be late in the afternoon. I contacted Susana and she told me that she will do her best to get the house ready for us earlier. And she did! In an hour!!! The house was spotless and exactly as described and on the pictures with no surprises. Prior to our arrival she sent us a detailed instructions on how to find the place and how to check in. VERY helpful. She even left us a little welcoming gift. The place is very charming and have the best view In the city! Kitchen is fully equipped for cooking, clean towels, comfortable bed. Susana was very helpful and very fast to respond to any of our questions. Highly recommend!