Rui was very friendly, responsive and flexible. The place looks exactly like the photos. Good Wi-Fi connection and speed. It was cold and Rui explained to us how to use the heater (portable gas which can be a bit scary), there was only one. However there were enough and warm blankets to sleep in. Good shower pressure and everything was clean, apart from a couple of mugs which we had to wash again (not a big deal). Overall a good place to stay.