The experience is somehow mixed. We always rent with Airbnb and I am a superhost myself renting out property in the US and Russia. We've enjoyed the house, but we left it with an impression it's managed by robots rather than people, which ruins the whole idea of Airbnb. The company managing the house does not care about you as a guest, it sends you standardized messages on all matters and if you have a question, you'll have to wait in the line and then talk to a "contact center" that clearly has no interest in your personal experience and just sits there work hours. They canceled both - our request for a longer stay and a request for a late checkout (2 pm instead of 11 am). Despite their calendar being empty, we received the same standardized nonsense.
This is really sad because we really liked the house. I do think it deserves better management.