The apartment was super clean and very well equipped, we had everything we needed in the bedrooms, kitchen and bathroom. Everything was very clean on arrival. Communication was quite fast and they responded to all our queries quite fast, but we were not given instructions on how to pick up the keys on arrival or give them back on departure.
The location is very good, very central and allows you to walk everywhere around the old town, so in terms of position its perfect. The street the apartment is located in however is not ideal, specially if you're a woman. I would advice if you're a female solo traveler or if you're a group of women who don't like uncomfortable situations, to perhaps look elsewhere. It really is only the 300m leading to the apartment, but as a woman I felt a little in danger.
Overall a very nice apartment.