1.Self check in and check out made by key under doormat method - very unsafe.
2.The apartament was chilly and when I aaked if temperature can be increased I didn't receive any reply, only before check out the host informed me that it is warm. very unprofessional because she was not there so she couldn't have known if it was cold or not.
3. During the shower the water always goes freezing cold, so it is impossible to take a proper shower or a bath. Even worse in the first night while I was taking a shower hot water stoped the gas alarm started so I had to go out of bathtub with my hair wet, full of shampoo and see what is going on.
When I informed the host about this issue, she didn't reply anything.
4. Poor communication. we stayed for 2 nights, after first night I informed host about the issues I had, she only responded after I messaged her again before check out to tell me what to do with the key. she was not helpful in anyway whatsoever, and ignored me.
The apartment was clean, a little dark, good location, kitchen well equipped.
I think the host should take into consideration and do something about the complaints we had, so other people can have nice comfortable stays. The amount of efort needed is not big.