Alisa is a great communicator and I think does not look after the BnB as she lives away. Perhaps her cleaner is not doing the job properly I only know we were very disappointed when it was so dirty. It puts a damper on everything when before you can do anything you feel you need to clean. Kitchen sink blocked. There was not even an egg slice to turn things over in the frying pan or even a pair of tongs. We are an older couple and have high standards of cleanliness also we stayed 4 nights so things kept becoming more obvious.