Everything that Marco had control over was fantastic. The location was perfect, the unit was adorable and as described, the bed was comfy, etc. Unfortunately, we left mid trip because the hot water was not working for 2 days, but Marco was helpful and very fair in his response and refund.
While the hot water issue was, I’m sure, a fluke, there are two other things that may be worth noting. These wouldn’t stop us from renting again, but are good for folks to know: first, the listing says central heat; but that does not get turned on until mid October, and if it is unseasonably cold, the space heater provided only heats one room at a time. Second, and I know this is not uncommon in European flats, but the door locks are a little confusing and take some finagling, and the stairs are steep and narrow, so be careful and leave yourself a few extra minutes if you are rushing back to use the bathroom 😅