The place itself is great. It is clean and in a convenient location. The hostess was rude and left a bad impression. According to her instructions, check-in was at 4pm but luggage could be dropped off after 2pm. When I called her after 2pm to get the code to the keybox, I was greeted with "first of all, your check-in as 4pm". She gave us the code and came in as we were dropping off the luggage, and again, no hello or anything, she started with "your check-in is at 4pm"...