Excellent phone and internet communication both before and during our stay, easy check-in, her place is nicely outfitted including little extras, her attitude is super warm and positive, but we never saw her. I believe Liga is actually a sprite....
The flat is very quiet. As stated in the description, the location is excellent. We were there for a week and had bought 10 public transport tickets. We only used five -- would have used less had the weather been warmer -- and we went everywhere in the old town.
The only negative is the two flights of steep stairs - can be a bit difficult for some people or those with heavy luggage.