Nina was great with communication, her responses were always very fast, and we checked in quite late, and she was very accommodating with that.
Apartment is located a decent walk from the old town, around 20-25 mins., and the images are pretty spot on to how the apartment looks. Its pretty clean, but had a cigarette odour once we opened the door, maybe its not so strong for smokers, but non smokers will feel it, but once your in the living room and bedroom, it wasn't so bad.
The elevator was a bit temperamental, wasn't working when we arrived, and broke down again a couple days later. Water pressure in the shower was quite weak at times, for the boys its manageable, but for the ladies to wash the hair, was not really possible.
Didn't have the most comfortable stay here, but others have given good reviews, could be we just got unlucky with a few things. Don't think i would stay again.