I arrived after dark for my check-in to find that I could not open the door. It took me about ten minutes to turn the key! The lock was so stiff I thought I was going to break the key. Once inside, the lights did not work at the entrance. I had to feel my way around in the dark to find a lamp that worked. I mailed Kaspars as one of the blinds did not work and he came around to fix it the next day. When he had done that I provided feedback about how difficult it was to use the key. He said that I needed to lift the door slightly and then was happy to demonstrate how easy it was to open. I also said that the main light did not work by the door. His reply was, 'Don't you have a flashlight on your mobile.' The flat is clean and in a good location. My experience was ruined by the host's poor communication and lack of customer service. I would not recommend.