We stayed here for 14 days with parents + 3 kids. We had a bed bug problem which was a big issue. Around day 6, many biting marks showed up all around our body, especially arms and legs. The number of bites could not be a mosquito, so we contacted the host. Unfortunately, Gints did not believe us at first, noting that we have been staying for a week before the problem happened. But some internet research shows that when you git a bad bed bug attack, it takes 2-3 days for the bites to show up. In the end, Gints agreed to bring a pest control specialist, and they found a bed bug under the mattress right away. Given the horrible event, I was expecting full refund for our stay up to that point + option to cancel remaining days. Even after the pest control specialist spraying chemical, we did not want to stay any longer. After back and forth, we agreed on 50% refund up to the date of the marks appearing. full refund for the day of the mark showing up, 1-day accommodation in another airbnb while the pest control chemical settled and refund for the medical expense. Gints did not allow us to cancel the remaining reservation, noting that the pest control should be enough. My family and I are still scratching our body now, and it was an interesting experience to say the least.