Good communication. It was clean. Great location but there are a lot of negatives: that apartment lacked everything. It wasn't comfy at all. Nothing like shower gel, salt and pepper, cooking oil or Instant Coffee for example was provided. No pillows on the couch just the bare head board. The couch is falling apart. The window blinds were broken so I couldn't get them up. I'm sorry but it wasn't a good experience. I would not book it again because there were so many things and nice touches missing.