Well i hope i am the only one so far having a bad experience with Eliza. In the beginning all communication went smoothly, but obviously came to some misunderstanding from Eliza/s side and i couldn't get in apartment as scheduled or planned (the keys were not waiting for me). After trying to reach her on phone (night hours, morning hours) we had no luck. In the end i went and rented a hotel room at 8am in the morning. I got fully refunded.
AIRBNB also refunded me the difference in prices between hotel room and Eliza's apartment.