Following situation: we booked a very cozy apartment; 60 m^2 with air con in the old town of Riga. One day prior to our arrival, we got a mail, that our apartment is not available due to problems with the warm water -ok we decided to see what Anjela will offer us as a substitute. What we got was a smaller apartment at the attic floor (maybe 40 m^2), with two tiny windows in the bedroom (no other windows for a win passage) and a small ventilator. When we arrived (like 4 pm) it was more than 30 degrees celsius outside and in the apartment. We decided to try a night there, but it was truely horrible! We could not sleep a single minute, so I wrote Anjela, that she should give us a proper alternative (we also suggested her to go to the originally apartment - a lack ofwarm water was not a problem...) Anjela told us hours later, that we can go to an apartment outside of the old town (like 4 km) with no air con. We declined and need to contact Airbnb support. So we really felt scammed by her. It took for us one complete day (1 out of 4) to find another apart. We had to pay more, but could finally enjoy our holidays.
If you go to a restraurant, order and pay in advance for a lobster but you get a fish nugget, how would your mood be? So please be careful, if you book something with Anjela, this could happen too. But I really hope, it won't and mess up your deserved holidays. Sascha