Ingmara was really nice, from what I could speak to her. We had a misunderstand about the parking place we talked to her and she was very cool about it. Location is ok because of the tram almost in front of the door otherwise its a bit of a walk. I think the apartment needs a good scrub everywhere especially the shower. We had to clean the toilet ourselves when we arrived. The shower drain is clogged. The whole apartment was not properly cleaned, at least for my standards. Mattress is not comfortable. In general it was ok but from all of the reviews I was really expecting to feel more comfortable there and my expectations were defrauded