Although we did not meet our host, we had all the information we needed for our stay either by email or within the apartment. Check in was very easy and the building felt very secure and the apartment was private. There was some noise from the bar downstairs on the Saturday night so if you want it totally quiet you might pick somewhere else. However, it was a perfect location for our 4 day visit to the city. The apartment itself was very clean, had a comfy bed, great shower and had all the kitchen and bathroom basics, cutlery, crockery, toiletries, towels etc. There was WiFi and TV had Netflix, Prime etc but we found plenty to do in the city, so weren't really in the apartment much. Would definitely recommend for a city break. Make sure you try the city scooters, a great way to get around!