I'll be as objective as I can.
The place is very central, the apartment was clean, and the rooms spacious, easy check-in, and a bit noisy outside but understandable due to its central location. So far, so good. However, when we opened the kitchen cabinet, it fell apart as it was broken, and some of the door handles in the apartment need fixing too. In other words, the apartment hasn't been taken care of for some time, and that was the cause of the big problem that was about to come...
Things went really wrong at our last evening. The main door bolt was about to break, and unfortunately, we were the hosts that ended up with the bolt piece in our hands and locked inside the apartment. After examining the door and trying to get out by ourselves, I contacted the host. At first, she just said that we should try to open it with a knife and we should handle it ourselves. We couldn't do it. I called her but instead of taking responsibility for the situation as the host she was, she got hysterical, offered no solutions and told me to handle it ourselves, and at some point hung up on me. Because of the lack of help, we called emergency number, police and finally we ordered a locksmith ourselves - not easy in the evening, and in English - , and eventually, she ordered too a locksmith after me insisting that we need her to help us. At the end, we ended up paying 2 locksmiths for 170€ to get out of her apartment. The verdict of the locksmith was that the problem was the old bolt and not us, as we couldn't have broken it applying normal human force unless it was already half-broken! The locksmith told us that we were welcome to contact him to verify this - and shared his ph nr with the host.
So it all ended up that not only we paid 170€ for getting out of the apartment in our last hours in the city before taking the plane - BIG STRESS -, but now she is claiming 100€ more for fixing stuff in her apartment.
Conclusion: the apartment is actually alright but needs maintenance, and this unfortunate situation only happened because the apartment was not in a good condition and it didn't help that the host didn't take responsibility from the start instead of reacting in such an unhelpful and inappropriate manner. On top of the stress we got during our last hours in the city, we ended up paying 170€ to get out of the apartment that she refuses to pay, and now she is even claiming 100€ extra...? Unacceptable. Unless she has the apartment in good conditions, she should not rent it out in Aribnb, and even less, make the guests pay for its maintenance.