The apt is nice (it's not a private apartment but a part of an apartment complex for travelers) and the location is great. The apartment is nicely designed. But the interaction with the host totally failed and I have never had something like that before. Just before my booking I sent the host an Airbnb message asking two simple questions (still, quite important to me — I asked if we can get an extra duvet and if I can check-out an hour later). In reply I got an immediate automated message stimulating me to book asap and not to miss the chance. Ok, I did that hoping to get the answer to my questions later. Immediately I got a bunch of other messages to Airbnb account and to my e-mail with check-in instructions and a link to a guidebook containing profound enumeration of fines that I will be penalized with in case I do something wrong (not so welcoming for a start but okay)... but still no answer to my questions. The only info that I found was that a later check-out, if it is possible, costs EUR30 — all that becomes clear just after booking and not before (maybe someone will find this information useful, since the host obviously doesn't bother to answer people). I repeated my questions via Airbnb and via e-mail (I still wanted to know if a later check-out is possible for my date of departure) and... again did not get any answer. That seemed really not nice and not professional, regarding the fact that it is not a private apartment but more than a hotel (why did not I use the phone? Because by a certain reason I had some troubles with it, strange as it may sound) . The check-in was really easy, the apartment is quite clean (I found somebody's hair in the shower and minor stains at the bed linen — still, I do envy those guests who rated this apt sparking clean; they were a bit more lucky than me). During the stay I've got two more automated messages asking how my stay is going and telling me to contact the host immediately if I need any assistance; that looked like a joke after three attempts to get the answer to my questions had failed. 100% not a good Airbnb style and even not a nice hotel style, I'm sorry.