I've booked the flat at around 10:00 in the morning to check in at 15:00. Dmitrijs kindly allowed me to check in earlier, yet I could not even imagine I would have to pay for it later on. I've entered the flat at around noon and it looked ok. I mean kind of what I saw on the pictures, yet, smelled a bit funny. However, I knew I couldn't stay when I saw dirty sofas. And when I say dirty I mean it - they were all in some kind of spots and sticky... yayks. Anyways, I've contacted Dmitrijs straight away asking to cancel my reservation, as I was not planning to stay there and taken it was pandemic I was not ok with cleaners coming in and cleaning for half a day. The response was just amazing! Basically what Dmitrijs said was 'it is cheap, what did you expect?' 'You can sit in the kitchen and the bedroom, it's not like you've booked Airbnb for sofas'. But after seeing sofas I couldn't 'trust' beds. Mind me I've spent like an hour in the flat and asked him to cancel, to which he said No. He added, that if someone will book it, he might consider giving me my money back. So I am in the flat, sobbing, not knowing what to do. He then called me back and offered to give 15% back... I've booked for 4 days and told him I am not staying and he offered to return 15%? I've offered to pay for the full day (even though I've spent there 3 hours only at that point as he was slow with replies) and he refused. And please note that I've booked in the morning, so if he would have cancelled straight away it is not like he's lost money from other potential customers. He has lost only 2-3 hours and I've offered to cover the full day. Anyway, I've contacted Airbnb directly and they were so amazingly understanding and helpful after seeing the pictures. I mean despite an extremely unpleasant experience with this flat, Airbnb helped me to find another flat in minutes and I ended up spending amazing 4 days in another, clean location. I truly hope Dmitrijs will revisit his 'business' attitude towards Airbnb visitors. And I can't thank Airbnb more for helping me out and supporting throughout.