The appartment is being rented with no option for a refund. Location is acceptable but not on the best side of the city. The appartment is located in an old, poorly maintained building.
Check-in was okay but the host asked for our IDs before providing steps to get the keys (which was a bit odd). The appartment feels like a couple of years have passed since the pictures for the listing were taken (a lot of furnutire was damaged/broken i.e. doors, door hinges, shower handle, desk lamps, etc). In addition there was a smell of sewerage beside the bathroom, it was extremely cold, the shower was moldy, shower head nearly falling off and the dishes were dirty (oily).
We reached out to the host about heating and the smell. The host simply said that nothing can be done about the heating since it's centralised and provided no alternatives (the place was colder than the outside & my wife had to sleep in a sweater), also, apparently we were the first ones complainig about the smell. Although this place was definitely overpriced and bearly livable we decided to stay since our stay was only two nights.
During the first night the bed we were sleeping on just broke under us - the legs broke off as we were just sleeping... This was the boiling point.. We decided to request a refund for the second night and move out immediately. Of course the host declined the refund and in the decline comments he said something along the lines of "this bed had never broken in 6 years" and "perhaps you were using the bed too 'actively'". Mind you when the bed fell appart the desk lamp also fell. When we were picking that lamp up - we noticed that one of the legs was missing. This clearly shows that this lamp had fallen before, possibly under similar circumstances.
Regardless, we moved out immediately.
After a couple of days of talking with AirBnb we managed to get a refund for the second night.
This is just a speculation but the fact that the host has little to no reviews in "6 years of renting" on any of their appartments makes it seem like they're hiding some negative reviews by creating new accouts..
Anyways, in short - avoid at all costs. Not surprising the listing was non-refundable...