Hell dear Airbnb community, I have been used Airbnb since 2015 and never experienced such a trouble with the host... Me and my family with 1.5 year daughter rented that that place for 3 weeks
1. After 4 day we discovered that bath is passing electricity - reported to the host and best advice what we got that we should NOT take bath or shower while wash machine is puggged in
2. Leakage in the bathroom. Unable to take bath or shower for 4 days until it was fixed
still, we were not able to take bath as the host told us we need to limit amount of water we use in the bathroom
3. We were bathing baby and huge leakage happened from the waste pipe in the bathroom. An elderly neighbor from the downstairs apartment came over, rang the door, and shouted at us he was very upset. His entire ceiling was wet We had a really stressful evening.
Host Aldis told us after leakage not to take baths only showers. My baby has a skin problem and bathing her every night helps with her skin problem. Downstair neighbor said this leakage is not the first time. But we showering our baby every night and this was a major selection point when we were selecting an apartment.
3. Privacy violating
In the morning we got a cal from Aldis that he will visit us in 1h time to repair pipes, i have responded that we will be ther too and then he can enter into appartament. But when we came back to the apartment from an appointment, we found that three people: Repairman, host Aldis, and downstair neighbors presented in the apartment. when we were not there. Our work laptops, passports, and other valuables were in the apartment. Three people opened the door with spare key and entered the apartment without our approval.
4. Leakage in the kitchen on Monday night, the repairman came Tuesday, and left dirt, bacteria around and inconvenience.
On Sunday night the second leakage in the kitchen happened, repairman came on Monday lunchtime, left a lot of dirt, didn't clean after him.
5. 10 min after check out and handling the keys to the host he started sent message in the WhatsApp and asked for compensation for some broken glass ....
6. in 11 day he begins to curse and verbally abuse us in the WhatsApp and call us as ( let me quoted) "Bunch of vindictive assholes" and complained :
a. we have wash dishes
b. changes temperate in the fringe for few more degrees
c.changes plug configuration
d. changes settings on the tv
Btw after all this thing we have got even single sorry guys for the in convinces ....
my honest option, please stay away from that kind of person. Very upsetting experience