The good news is that apartment is new, clean, and beautiful. extremely comfortable. The location is pretty good - within walking distance and between the downtown area and the art nouveau area. not much in the immediate neighborhood - but the area felt safe.
This would have been a 5 star rating except for the host service - i arrived around 11 pm - that should have not been a problem in that there was a lock box with a key in it so i could let myself in....except there was an inner door that was locked. The good news is that the angel next door offered to help and was able to contact the host who told us that it another neighbor could open the second door...but they were out and would be back in 90 minutes. Thank god the neighbor let us in and we chatted until 2 am when the door was finally unlocked. it actually ended up be an OK experience because the neighbor was very charming and a delight to chat with.
The internet then went out - this stuff happens - and the host knocked on our door at 11:30pm to ask if it was still out - and she could get us an access point for internet in 30 minutes - i declined because i needed the sleep - the next day it was reported as fixed but no one came to ensure it was working - it wasn't - but we were able to use neighbors routers that only worked while you were in certain spots in the apartment (not the bedroom)
So the bottom line is that the facilities were great and it would have been 5 stars - but the host was slow to respond when things went wrong.