We enjoyed the city as the location was perfect. Communication could be better as I've had to enquire more than once and also experienced unanswered messages. There were various automated and copy and paste messages which were sent after an enquiry which had little relevance to my questions. I had to ask twice if there was a coffee machine (there isn't). I then asked if there was a cafetiere and received a curt reply "no,no". Arrived and saw there was one in the kitchen. I asked if the legal information we provided were sufficient and never got a reply.
Here are pros and cons for the accomodation:
Pros
1. Location - centrally located in Riga old town
2. Perfect check in and check out
3. Very clean
4. Quality shower gel and conditioner supplied
5. Plenty of towels and hand towels for our family of four
6. Dishwasher, washing machine tablets, oil, salt, pepper, various teas supplied
Cons
1. Living area is always dark even when it's sunny outside. Blinds are always down and cannot be adjusted easily. A couple looked like they were going to fall off.
2. We never have water hot enough for showers in the mornings. I managed a lukewarm bath once after a few trips with the kettle. Such a shame as the bath is beautiful!
3. The top room does not have a cupboard for clothes or easy access to the bathroom. I knew this and thought it would be fine but found it really incovenient.
4. No sponge for washing up or dishcloth to wipe the worktop. No kitchen scissors. The knives also need sharpening as they were blunt.
We hope to revisit Riga but won't be booking this accomodation again. This is the first time we've dealt with a property manager and prefer to deal with owners in the future.