My son arrived in the afternoon (I didn't et in till late that night)> Diana met him, gave him the key, explained everything. I didn't meet her til the day we left - I'd a late flight, she let me stay until just 2 hours before next lot due in, as the weather was SO bad (thank you, Diana). The apartment is just right for 2 people, everything (including sugar & cooking oil) is provided, and the location is fantastic, though a little bit difficult to find (it's actually through a courtyard on Biskupas Gate) I was also impressed by how bright the flat is (plenty of windows) and really good shower. Full marks!