The apartment was managed by our hostess Liga and she was very responsive and professional in her position. Overall we give Liga high marks. The investor who owns this apartment could do better making the apartment more suitable for is guess. The countertop height is way too high to comfortably eat and the bar stools are too low. My husband and I had to stand up for 12 days to eat our meals. The television is outdated, thus unable to view Netflix etc, only local Channels. There is no toaster for bread and the kitchen knives were so dull we had to purchase our own. The flat could use an area rug making the environment more cozy. Furthermore there is no place to store your clothes, thus requiring you to live out of your suitcase. A dresser is needed. The flat had a hot water problem on and off our entire stay and Liga attempted to do her best to correct this situation. Run the hot water slowly and you will be fine most of the time.