The communication was always smooth. Syotaro was always punctual and courteous. The room is located right on the famous bar street so it can be quite noisy even week nights. If you are planning to go out at night often, you will enjoy it. Bed mattress is more on the soft side. The mirror in the bath room would have been nice. The storage is large for a Tokyo flat but better arrangement in it (shelves and drawers) would have made it even better.