This is really a bad experience. I booked for nearly 10 days. One day the service staff didn't know my reservation and asked me to leave the room. When I came back in the evening, he allowed me to enter the room after confirming it with English with a serious accent and many times. He mistakenly thought that I would check out this day and help me keep my luggage. But when I really checked out on the last day, he said that because I didn't live here tonight, I couldn't store my luggage. It was a funny logic. The landlord’s message reply is also slow, and the management of the guest information is not clear. Also, the waiter threw away the items in the refrigerator during my stay, but did not explain and apologize to me.