Lin was really helpful and attentive. All check-in instructions were clearly shared and all queries are answered promptly. The unit is comfortable and suitable for 2 pax and it's really clean and tidy. It is also conveniently located just one station away from Shinjuku. It is easily accessible from all stations. It's only about 7mins walk to Nakano Station and Nakano Boardway. There is also a convenience store jus in front of the apartment. We truly enjoyed our stay in Lin's apartment.