Overall okay, worst part was check-in when the QR code I pre-filled in didn't work to retrieve my booking, and hence had to do it all over again at site. During check-in , instructions on their site (ie. tablet) was decent, and ended up giving me the room Password (to open the door). But funny enough, the room# wasn't provided, had to message that chat to ask for my room. Tried calling/ messaging the chat but no response initially. Overall check in took me 30 min (when nobody was in line: it was self check-in afterall).