Tracey is a wonderful host, She was so nice that she go all the way with Max to meet us at the Subway. The Pencil house is exactly like what Tracey described, it is nice and she equip with all the neccessary stuff that any one could have think off, its like a home away from home. As i am travelling with my 3 kids, she went the extra mile and allow us to stay beyond the check out time. We will definitely go back to the Pencil house in our next Tokyo trip!