We loved the convenient self service check-in and location! The unit was clean and the washer + dryer key for a stay in Tokyo with children. There was occasionally some second hand smoke from people in the parking lot outside, higher floors might avoid this. The elevator was very convenient for luggage and strollers. The hosts were highly responsive before, during, and after the stay. There is a fully accessible path through Mark City (to reduce the steepness of the hill) from the station to the apartment that may be hard to find the first time, but is wonderful if you have strollers or accessible needs. There is a small coffee stand just outside, a Megadon everything store for any supplies, and easy access to the alleys of Shibuya, filled with eateries and shopping!