We had stayed in four different Airbnb during our trip to Tokyo and to put it all together, this was our less impressive experience of all. It was my birthday, and we are quite hurry at that time as we had a reservation to go somewhere else. The problem is, we cannot put our luggage first in the area; so we ask the host where we can put it first before check-in. We assume that the host will give us a solution or advice as he knows the area better than us. BUT there is no response. We'd been waiting for the host to respond while we go around the station for locker with lots of stuff but all were full. We go round and around like lost sheep not knowing where to put our stuff and it's been past few hours. In the end, we run out of time and we lost our reservation which we'd been waiting for, pffuuh such a disappointment, really. To be fair, the room was great, location was also great, just please be more responsive as sometimes the guest will need help.