Tokko was very responsive and ensured that I was able to check-in safely. She allowed me to store my luggage at her unit before check-in time, and also after check-out times which was appreciated as I would otherwise be lugging my suitcases around busy Shibuya.

The unit was as depicted in her pictures - small and cozy unit, and very close to the famous Shibuya Crossing (literally couple minutes walk away!). I had minor issues with noise from outside and upstairs unit, but this may have been because of the holidays and celebrations during xmas. The unit was definitely clean and tidy. Tokko also provides a portable wifi which is useful for travellers, but I had already rented mine from the airport. Overall, a pleasant stay and Shibuya is quite central to going anywhere else in Tokyo! Thanks Tokko for hosting!