Before we arrived, Asako provided very detailed instructions on how to get from the airport to the apartment. We took the 11:30pm airport bus from Haneda Airport to Shinjuku but missed the last subway. So we took a cab to the apartment and it only cost us about 17 yen. Asako also provided very detailed instructions on how to get the key. We arrived hungry and were pleasantly surprised by the snacks and water that were provided by Asako. It saved us a trip to the store at this late hour. My husband and I stayed in the apartment with our daughter. Even though the apartment is small, it never feels cramped. It has all the amenities we need - fast wifi, washer and dryer, microwave and kitchen, plenty of nice pillows and comfy bed... I was also very impressed by the list of instructions for the different appliances that Asako has prepared. This is our first time in Tokyo and we were so impressed by the electric bathroom and toilet. Asako is very responsive and his tips about the local grocery store is wonderful because we managed to find fruits, local snacks and delicious dinner there at Life Supermarket. The coffee machine is also a life saver because it saves us from having to go out for coffee every morning. Not to mention the apartment is sparkling clean. The subway stop is only a four minutes walk from the apartment, which we took everyday to go yo different places in Tokyo. Thank you Asako for making our trip to Tokyo memorable!