We were so grateful when Kotasan picked us up at Haneda Airport. With a large family of 6 (3 kids under 12) Kotasan was very patience with us. We arrived at a beautiful house had all the amenities that we need and more! He made the house so comfortable for us and even with limited Japanese we understood each other well. He had lots of information about Tokyo for us and when we needed help we connected him and had help back immediately! He even helped us hire a pram and a car too. A host from heaven for us! Will definitely recommend this place to everyone we know who will visit Japan