Sadly, this was one of the worst experience I had with Airbnb. We went to the room late at night and found out that there were stains in the towels, and hair in the pillows and bed sheets. It was a horrifying experience as you were exhausted and just wanted to find a clean and safe place to rest. The host was very responsive even late at night to our concerns though and tried to arrange for cleaners the next day. However, the next morning we found out that there were scarcely enough toilet paper in the bathroom. It just gave us the impression the unit was not cleaned or poorly prepared. Hence we decided to find a different place where it could give us a peace of mind. Once again, Pqd Inc II was very responsive and understanding, and helped us adjust the booking. Hence, while our experience was terrible with the room, the responsiveness of the host really helped us get the issues squared away. The host was the only one thing that we really appreciated throughout this experience.