BEST EVER!
She's the best. I suggest everyone go to her place. Since we started corresponding, she gave so many useful pieces of information regarding Tokyo and our stay. She practically helped out organizing our travel. She was available at any time for anything, with her kindness and patience.
My wife has her grandparents in Japan and she doesn't speak Japanese. Aki kindly offered herself to translate a letter to them and send it. Afterward, she also called them.
In the end, we couldn't travel for covid-19 reasons, but my wife and I were so amazed by her kindness and behavior that we decided to pay the full amount anyway and give a nice review.
Thank you Aki. We'll come there soon for sure!