The owners are from China. They are very friendly and accommodating! Communication via AirBnb messaging went smoothly. We requested an earlier time to check-in our bags. Not only were they willing to accept our bags at 10:30am and use the restroom, they also told us we could check in much earlier than we expected!
The owners were prompt in responding the questions and requests via email.
We asked for two additional beds at no additional cost (even though 3 beds is in the listing). Their check out time is 11AM, which is very generous compared to the usual 12PM check out. (They said we could even leave our bags until 2PM after checkout time).
Our favorite thing about this house is that it comes equipped with a washing machine and a dryer! We were able to do our laundry for a family of 5 before we checked out!
The owners continued to answer questions and communicate via email even after we checked out. They truly are SUPER HOSTS. The price of the room for a family of 5 is reasonable.