Chieko was an awesome host right from the start, even before we arrived. She assisted us with several bookings/reservations - my son loves to play tennis and I wanted to arrange for a tennis lesson in the neighbourhood and she kindly sourced it and booked it for us. She was also very responsive and contactable at all times during our stay. She even bought a cot, potty and a booster seat to accommodate our family's needs! We loved the Setagaya neighbourhood - residential and cosy. It takes a bit of time to get to the city but with all the benefits, it was well worth it.