Emily the host is awesome! you'll get an instant reply from her upon each inquiry. The unit itself was wonderful! Sparkling clean! there are soaps, shampoo and conditioner, also with hairdryer! the host also provides towels! We thank you so much! comfortable beds and they're huge I can sleep all day! You can also explore around the building a lot of restaurant to choose from and also shops. getting to other place is not that hard. train stations are just 5 minutes away from the building. try it guys if you plan to have a trip in Japan!