Nonko was very quick to reply and made sure my Husband and I had everything we needed. It was easy to get access to the apartment and easy to find as well. The apartment is so close to the train station which made it easy for us to take the train when we went out to day trips such as Nara. There are plenty of places to eat around the area and not far from the nicer and fancier ones. There is a 7-eleven on the same block which makes it convenient when you need water, snacks, or ATM.
The apartment has all that you need. Bathroom is decent size even for my 6'5'' husband. I liked that there was a washer provided. This helped a lot. There is no dryer but you can hang your clothes or hang outside the small patio outside.
I do have to share that this apartment had thin walls. I could hear the neighbors from below when they came home late, watching TV and there is a school on the same block of the building. The noises didn't bother us nor where they frequent but wanted to share for those who are light sleepers or sensitive to noises.