David was efficient and quick in check-in. He offers to provide any help if needed (such as in an extra blanket, thank you!) We didn't need any advice about the neighboorhood but (if you do) he seems to be very knowledgable about the surrondings.
Speaking of which: The surrondings are mostly hotels, it can get a bit noisy at night, so if you're very sensitive in that matter you might wanna bring earplugs (after all, it's central Shinjuku).
The room was tidy, towels are provided. It's not very big, but big enough; still, with 3 it's quite crowded. In case of 3 people: If all of you are very tall or of robust structure you might stand in each others way quite a lot.
We enjoyed our stay. Thank you!