The owner is very responsive , which I really like. Overall, the place comfort level is just ok. The location is out of town, I was aspecting a more comfortable place for the price I pay. However, the toilet is really small and no ventilation inside the toilet and the hair dryer they provide is only suitable for short hair, I have long hair, half way blowing, the hair dryer have a little burn smell. Lastly they provide tatami mattress but there is no cover.