Very disappointing. The 4.89 rating now (at booking) feels like false advertising. 4-story walk-up, not clearly informed, big problem. We assumed an elevator, needed for 2 of unable to manage this many stairs. Once arrived and realized, contacted host seeking any way to cancel, even with significant penalty. Host totally inflexible. We had to book a separate hotel room, doubling our accommodation cost for the week and breaking up our family stay. Other negatives include very small shower, smoke, smells and noise in the evening from the restaurant below, various noises starting early morning, and a large electric utility transformer right next to the outdoor coffee balcony (not shown in the photo). Strict checkout time despite late flights, threatened additional charges. Otherwise the apartment itself and location were adequate but nothing special. Mickey was responsive and cordial, but we suspect perhaps was not the decision maker on the policies.