Clean & spacious place with a modern Japanese style. We enjoyed our stay: good communication, easy check-in process, walking distance to Shinjuku, quiet location, beautiful aesthetic. We appreciated having enough space for a family with all the necessary amenities: kitchen, dining/living room, washer/dryer, WiFi.
One thing to note about the space is that there is a “dansa” – vertical space – between the different rooms. There is a stepping block to help get between the areas but FYI in case you are less mobile like my elderly parents who had some trouble.
We did have issues with the door code and the AC/heater but the communication was swift & helpful. Great service! Also, we experienced noise late into the night from upstairs – sounds of someone moving things around or cleaning – but hopefully that’s a one-off.
Overall, highly recommend!