From the beginning of the visit (multiple directions on how to get to the hotel that included detailed pictures), to the ease of check-in (follow the instructions sent to you and you’ll be great), to the nice, clean, safe, comfortable room, my visit was wonderful.
From a Western perspective, the room is small, but that is expected and noted in many of the reviews (so I was not caught off guard). I’d gladly stay here again when I (hopefully) visit Tokyo once more!