Our cheery welcome at the front door made us feel we had arrived at a friend's place ( after a long day of train travel). The front desk staff were so helpful with our baggage, tips for neighbourhood eating places, and just nice to chat with, we loved it. Our room was immaculate and stylish, and beds a treat to climb into after a few weeks bravely futonning. The downstairs lounge/ kitchenette area was great to make tea and have our breakfast snack before launching into our last day in Japan. Good to know our bags were looked after while we did one more explore, and then rested a little before heading to Nippori Station (a five minute walk) which is the Skyliner Express hub, for the journey out to Narita. Would thoroughly recommend as a base for exploring Tokyo - only one stop from Ueno, and right near Fabric Town!