The good:
- great / quiet location, walkable, clean
The bad:
- we chose this room because it didn’t have a “mandatory stairs” description (one of our group uses a leg brace and crutches) but a narrow step up to get into the bathroom and the small size of the bathroom made it very difficult for him to use the bathroom or shower
- the room is “non-smoking” but is directly above an indoor smoking room in the building and somehow the smell comes through the floor strongly whenever anyone smokes; we complained and were given air freshener which didn’t help
- automatic check-in didn’t work and it took about 30min to get in the room
- the description listed a floor mattress for a third guest but the mattress was just a comforter to lay on the floor and sleep on; we complained and were offered another blanket for ~$100 which we didn’t take
- paper thin walls, woke up to a neighbor blasting music in the morning
This is the first sub-5* review I’ve ever given.