This was my very first experience with Air B&B. I was a bit nervous in what it would all entail. However, between the easy use app and Hiroko's wonderful customer service, it was a painless. I was pleasantly surprised how prompt she was on communication. This was very important to me from the beginning of the process to the end. The studio was immensely clean, fully stocked on the essentials and had wonderful little touches all around that made me feel very welcome. I will definitely use this host in the future!