The apartment was very welcoming, spacious (we were a family of 5), and clean. I loved the layout of the rooms. Check in was a breeze. Tung was able to accommodate additional requests quickly. The location near Shinjuku Goen Gardens was a plus, there were lots of convenience stores and good cafes around, and it was a nice 20 minute walk to the main Shinjuku area. I would recommend this place to families who want to stay in the Shinjuku area for a few days.