David and the staff were very accommodating and communicative. I accidentally reserved the room as 1 person staying in the hotel when there were 2, and they immediately brought up an extra towel and toothbrush.
The location is amazing, very close to restaurants and train stations. Local metro station is less than a 1.5 minute walk, and the JR Shinjuku station is less than 15 minutes of a walk.
There is coffee a half block away, and lots of restaurants within that same radius.
Noise levels were not an issue for our stay. The location is close enough to walk and enjoy Kabukicho / golden gai (7-9 minute walk to either) yet far enough that you don’t hear the drunk people.
Staff is around 24/7 and willing to offer assistance whenever needed.
Would highly recommend this place.