Chinatsu was very communicative. Scheduling times for check-in and check-out was simple and easy. A super-smooth stay. The apartment is pretty modern and has everything you’ll need as far as utilities such as hairdryer, hangers, iron, among others. It’s also equipped with AC/Heater system, washer machine, stove, and microwave; all though items instructions are written in Japanese, there’s a booklet with English translations, and easy to follow instructions to operate items. As far as access from/to Tokyo, train stations are easy to access (walking distance). We arrived in HND, and the apartment was easy to locate. The apartment is located in a quiet, and safe neighborhood. Leaving Japan, we departed out of NRT. There are several options when accessing NRT, but the one we chose was the regular metro line (we’ll suggest to give yourself a few hours before departure as it can take longer than expected). Stay was excellent, and we’re counting on the opportunity to stay here again soon. A five stars place!!!!