Everything was perfect! The location is amazing and the Zens team was so fast with their responses. The check in instructions and directions to the apartment are so thorough it’s fool proof. I am one to get lost easily and I was able to find this place with ease. Conveniently close to not one, but two train stations and less than at 10 minute walk to the Sky Tree which is a must do if you’re in the area. I really felt like a local, there’s so many restaurants around and most of them have menus in English as well. Also a convenience store right across the street that has amazing pork buns!! Last minute our flight got delayed and we ended up have to stay and extra two days. Zens was so quick to reserve the same space for us so we didn’t have to find another room. They were truly wonderful to us, we wish we could’ve stayed longer!