Cleanliness- I would not say I wouldn’t book again. The entire AIrBNB was clean. The only issue I had was the floors. They were a bit dusty, if you have kids I would recommend bringing home slippers for them . Linens , towels etc were washed and clean.
Location. - Great area but 8 min walk to the Shibuya Station. Close to convenient stores which was a plus since I had 2 kids with me.
Communication - The host was very responsive, I asked him for luggage service and he tried but the place was closed. So if you need luggage delivered to your next spot or anything you can go to 7-11 or the little convenient stores.