Hiro was a great host. The apartment looks just like the pictures and it has almost everything you might need including washing machine, umbrella, hotplate, cooking pots, shampoo, soap etc. He also gave us a nice welcoming gift. The place was very clean. The air conditioner worked well. The wife-internet worked well. However, please note that downloading and streaming videos and movies are not allowed. So, download anything you want to watch before you leave home. The balcony is a nice addition and makes the place feel bigger. The neighborhood is almost exactly like 42nd street Times Square in NYC--meaning very very busy with all kinds of "interesting" characters. Lots of shopping in this very trendy area. The metro is about 7 minutes walk. If you arrive during busy times (which is almost all day), it can be very crazy so follow Hiro's directions. Shibuya Crossing is just what it looks like online-so you might need about 10 minutes to take it all in and figure out which way to go. If you don't see Shibuya 109 after 1-2 minutes of walking, you are probably on the wrong street. I would definitely stay here again and I recommend to others.