The host was not available to welcome us but she has made the arrangement that a caretaker or her trusted friend to greet and welcome us which was was very convenient because we have just arrived from 7 hour flight and walk for about a mile from Jujo train station to the apartment and we just wanted to rest. I recommend that if any of the guest wishing to come to the host apartment, make sure to arrive during the daytime and not at night because the caretaker or the friend might turn in for the night and not available for help.