Me and my wife stayed here one night for an 18 hour layover. Immediately upon arriving the host at the reception desk was very kind and very helpful. He explained everything very well from the quick check-in process to the amenities, as well as our questions for best method of transit to Narita with our luggage. The rooms here are small but very well packed with amenities. This is a very Japanese way of design, very thoughtful and making the most out of the space they have. It does not go unnoticed and is admired from our perspective. I highly recommend this location for anyone looking to stay in Shinjuku. It is close to the golden gai and the Higashi-Shinjuku subway station. Thank you again/arigato gozaimasu, Glou!