Great location, very spacious room! Few minutes from JR station Yama note line (JR Pass ;)). Balcony even available. The communication was perfect! Jay usually answers within minutes. My luggage was lost during transfer and would arrive the next day. At the airport Jay cleared the whole situation with the airport staff via phone and organized it so that my luggage will be send to the office in the first floor and I could pick up anytime. Thank you for everything.