Upon arrival, it was chaos. Even with prior arrangement of early-check in, the place was untidy and dislodged. I guess, Anna just said yes to my request of early check-in as she aims to close a deal with me. We even helped to clean the room for us to be able to rest. imagine we came from a midnight flight and that was past 12 noon already. I witnessed how they fix the room, from laundrying the bedsheets, which is worst, as they didn’t put any detergent in the washing machine, the beds were not vaccumed, the used dining wares were washed only with running water without using any dishwashing soap. Ana was unreacheable at that time, there was this Chinese guy named Zhang(manager/cleaner) who answered all our complaints but was not able to deliver our needs timely and appropriately. After raising this concern to AirBnb support, the host agreed to refund one night of stay ($173)which until now is left unreceived. The worst part, after our checkout, they were claiming that we took some of the things from the property, stained their sheets and broke the padlock where they hide the key of the unit. And asking us to pay $300++. So, this property is HIGHLY UNRECOMMENDABLE! Try it for yourself and experience HELL. it was my father’s birthday and it was ruined!