Ali is an excellent host. She communicates with guests well before the trip to give detailed instructions for check in/out and use of amenities. Her place is outstanding, a traditional Japanese room with nice personal touches. Aki made sure we were able to find her place without trouble and deposit our baggage for the day before settling in for our one night stay. As a cat lover I was also delighted to meet Aki's cat, which she let us play with in the room before we slept. Best part of the Tokyo leg of our trip. Will definitely book again.