Manami was fantastic. She met us at the station to personally guide us to the apartment and show a few local spot along the way. Her english is great which made it easy for us to ask advice and she was very approachable. The apartment is small but had everything we needed and was perfect for our time in Tokyo. The apartment is really clean and in a great location, little restaurants round the corner and just a short walk to the center of Koenji. I'd stay here again.