Communication and ease of check in were good, and the apartment is basic, but nice. The location requires travel to get to most of the places in Tokyo, and the place is small, but so are all places in Tokyo. It was clean, and has ac, heating, and a washing machine. There are nearby supermarkets just four minutes away. The place could have used some small conveniences like garbage bags and paper goods like paper towels and extra rolls of toilet paper. Also, two beds were promised in the booking but really it is one bed and a little fold out couch with only enough bedding for one person. A note of caution: the stairs to get up to the apartment are steep so be careful if you're carrying up heavy luggage. But otherwise the place was cute and our host answered very quickly anytime there was a question.