Although not Memz fault, Google Maps had calibrated the location wrong which made finding the address very difficult - we called the provided number many times as we were urgently lost and had no internet. The number listed at the time of our stay was outdated and appeared to be that of a former associate who was very rude to us and repeatedly told us not to call back, leaving us without communication. However after several calls they finally gave us the correct number (Memz).

At the time of arrival, there was no electricity nor any internet or pocket wifi as described in the listing making it inhospitable and inconvenient as we needed communication immediately. However, Memz was very helpful and an electrician came quite swiftly (given it was nearly 1:00 AM now) and we were told to we would be given internet access the next day. Although, these never should have been problems to begin with.

Overall, the space itself is just like the listing and although it is quite small, it is perfect for two people. The apartment was very clean and all listed amenities aside from the wifi were present on arrival. The location is very convenient, only a very short trip to Shinjuku and surrounded by many convenience and grocery stores as well as eateries. The apartment is situated a few meters from a bath house which we highly recommend!

Although there were some initial problems, Memz was quick to resolve them and we enjoyed the living space very much for our week in Tokyo.