The hosts that manage the property are kind and available at all times. Fair warning that if you are anywhere near 6'0" tall you will have a very tough time in the apartment as the support beams are very low and shower/restroom is tiny. The apartment is the smallest of 3 similar air bnb we stayed at, so expect to be a little cramped. They need to do a better job to describe the room better with specific photos, warning of early construction noise, and warning of being in the red light district where people are passing by loudly at all hours of the night. It was dissapointing to not have a true discreption of the room prior to the room. Overall I wish I would have spent a little more money to stay somewhere else.