From the very first time I laid my eyes on this property, I took a liking. Then after some reviews, the fact that the property was usually booked, I decided to stay at the place. Once I confirmed the booking, Masami sent a PDF file describing everything I need to know about the property. She provided the direction from Haneda/Narita airport going to which line to end up in Hatagaya station. From hatagaya station, she even provided direction WITH PICTURES! So I knew exactly when I need to walk across the road, what building to be used as guide as to when I need to make a left etc. It's very easy to find the property

Once I enter the room, everything is already in place. Umbrellas are already at the entrance and can be used for walk (since it's been raining the last few days), wash machine, sets of towel, toothpaste, iron and board, a lot of extra pillow and blanket, water heater, very nice, modern and clean bathroom and toilet (they're separated so it's very convenient for us since we don't have to take turns). We don't watch TV too much since we're mostly not at the apartment, but when we do, we enjoy it! Oh and the bed was comfortable as well

Masami was also helping when I had to print a bus ticket I booked online earlier. She provided the print out at no additional cost. While it's only 2 pages, but I really appreciate the way she made us not having to look for printing somewhere

Overall, I'm very satisfied that I chose to stay at Masami's place. Highly recommended since I can't name one bad thing!