Everything works great. the staff are nice and the location is quite central, you don't hear much noise from the street. However, you can hear footsteps from the stairs/corridor. The hotel is close to Shin-Ōkubo Station (JR-line) and Higashi-Shinjuku Station (subway). One downside is that there were only two hangers in the room for two people to share and no hanger to hang towels.