Kent is a easy person to get along. Don’t feel afraid of him. He responds in a timely manner. The stay was well worth it. It’s just that sometime, I wanted Kent to let me check in anytime, but that didn’t happen when I first arrive in Tokyo. If that happen, then scheduling a time won’t be a problem and I would of saved a day of my vacation. Plus if there was a bigger trash can, then there wouldn’t be a bad trash problem in the house. The cleaning crew did a ok job cleaning, if it happened more often or if the guest had to follow a rule to clean, then the stay would of been a lot better. In addition, the internet needs to be more reliable as it disconnect and connect often. Me and the guest had to unplug and plug the router many times a day (for me like a average of 2 times a day) to make the internet work. Other than that, the stay is pleasant and basically met my needs.