Rui & her sister Yui went above & beyond my expectations. Our flight arrived at 7 am & I was just asking if we could leave our luggage while we explore since check in time is not till 3 pm. I was super happy when Yui said to just come directly to the home. She kept in touch the whole time giving me directions on what train to take & they would be picking us up from the train station. But we ran a little late so she had her mom & dad waiting for us while she takes her daughter to school. She even gave us tips on which trains to take to get to where we wanted to be. She also arranged or ride to the trainnal terminal so I didn't have to worry about it.