The staff was great! Communication was very quick and they even met me at the front of the building and helped me carry my luggage! The place is very small, really only suitable for a single traveler. But despite it being tiny, it was very clean and cozy! It’s just right across the street from Tsukiji Market, which was amazing! Ginza is only a 15 min walk. And only about a 6 min walk from the train station. Overall, I had a lovely experience and I really enjoyed my stay here!