4.5 stars! My wife and I had a great 8 days in Tokyo. The apartment is very clean, very quiet, and in a great location. Responses to any issues/questions were always very fast. Apartment had all the necessities and it was very modern and secure (even though Tokyo felt safe throughout). Perfect size place for couples.
My only suggestions would be:
1-to improve the amount and quality of your towels offered (1 towel per person is fine for a 1-2 day stay, however; for extended stays guests don’t want to have to do laundry every other day.) The towels also seemed old and of poor quality.
2-Also, for extended stays, perhaps a quick bathroom/ floor cleaning touch up every 3 to 4 days would be nice and appreciated by guests.
I’m sure these issues will get remedied. I would definitely recommend this place. 2020 Olympics are just around the corner and this place is in a prime location! Cheers!