Tom's place was excellent value, and he was very responsive and helpful during our stay. For the first morning we found the frying pan did not work with the hot plate, and within 30 minutes he sent his brother to come by, inspect it, and deliver a new pan as well as a clothes line to dry our clothes on the balcony after washing. Never had such quick service! The place is walking distance to a subway station and only 10-12 minutes from Shinjuku station. There's a convenience store that's open late a block away which was very useful for us. Would definitely stay again!