Max was always very responsive and accommodating to my requests. He was very patient with the many unforeseen changes in my plans.
The apartment may be small in my standard (but very normal sized in Tokyo's context), but it was fully equipped with thoughtful details. This included a full range of toiletries, effective hand cream for winter season, many AC and USB charging points, more than sufficient mattresses and bedding, fully stocked pantry, just name few. There was even a printer!
I had reserved a booking for Tokyo City Tour and Mount Fuji Tour with another service provider. But because of the great experience communicating with Max as well as special requirements view of my aged father, I decided to approach Max to customise similar tours for us instead. And he certainly didn't disappoint! And so I got 2 private tours customise to my needs at a cheaper price than what I had reserved with another experienced service vendor!
When I next visit Tokyo, will certainly stay at Max's!