Kayo and Ryuta are both great hosts. They took care of me when I arrived sick and didn't complain or otherwise make me feel anything less than welcome. Kayo and Ryuta happily handled getting me reservations I needed that were in Japanese only. I was given great suggestions for food and they had many written guides on getting around Tokyo and what things there were to do.
Tokyo CandleHouse itself is a cute little building that felt much more personal than the towering buildings around it. It had all the amenities I needed and was very clean.
I met some great people at CandleHouse and even hung out with and had a blast doing karaoke with other residents.
Even with a language barrier I felt listened to and very at home. CandleHouse gets my recommendation.