Location is great, it’s a 10 minute walk from Nishi Shinjuku station. Minutes away from grocery stores and cute little restaurants, along with pharmacies and even McDonald’s. Hosts are very friendly, helpful and quick to respond. Check in was easy, hosts provided well detailed instructions on check in and check out, etc..
The only setbacks for us would be the bed, it was very uncomfortable, we could feel the springs when sleeping. Also the TV was randomly shutting off after an hour or so of use, the bathroom needs a deep
cleaning, it was a little frustrating that there were bottles of laundry detergent and softener there for our use yet they were completely empty...... and only 2 rolls of tissue paper ( we stayed for 7 days). All that being said, it didn’t ruin our stay, we really enjoyed ourselves and appreciated all the efforts from our Hosts.