Our family of six arrived past midnight but the host was so responsive, she responded even though it was late. We had some issues checking in as our reservations were for 5D but we could not open the electronic lock and it turns out our room was on the 6th floor.
The place is a good walking distance to many drugstores and convenience stores and bus stops (not so close to JR Kenshicho though still walkable). Room was good enough for 6 people (3 adults, 3 children). There was enough hangers and a place to hang clothes to dry. Amenities were top notch. I would recommend staying at this place.