Norimasa was super accommodating and patient even when we had to keep pushing our check in time. He met us with a smile and gifts and drew us a map with great recommendations for the neighborhood. The place was bigger than we’d expected and perfectly clean. He forewarned us that his place was on a busy bar/restaurant street that might get noisy but it really wasn’t bad at all and in fact a positive as we were right in the heart of Nakano. The neighborhood has a great vibe and it’s just steps away from Nakano Broadway. When I messaged him about help with the laundry he came down straight away and helped. On checkout his kind wife let us keep our things a few hours locked downstairs. I’d highly recommend them and hope to stay here again!