We stayed from Jan 14-21, 2023. Owner was very responsive! It was rainy during most of our stay in Tokyo and they made sure that we have all we need to have the best time- including providing us with umbrellas! Whenever I send a message to the owner, the response is always within 10-15 minutes. Any concerns or questions about the room/property were always resolved very quickly! Room was small but comfortable and good for a couple! Very clean and pictures/description are accurate. Close to higashi-shinjuku station and 7-eleven! 15 min walk to Shinjuku- all in all, fantastic location and service. They have a detailed house manual as well! Thank you for a great stay :)