The Taiyo Team exemplifies service at its best! From my initial contact up until I checked out of their apartments they have been gracious, responding immediately to questions, and providing a home away from home. Case in point: I love coffee first thing in the morning and I couldn’t find a café that opened early in the Harajuku area. When I mentioned this to the team a coffee maker and coffee was provided at my stay in Ebisu. Also, I rented an extra Pocket Wifi from them that they delivered at my convenience. My family of four stayed at both their Harajuku and Ebisu apartments, both excellent locations if you like accessibility to the trains, sightseeing, and restaurants. If you are an independent traveler, but like access to concierge service then the Taiyo Team is for you!