Haruki was always responsive in a timely manner. The place was very clean and well equipped except the air conditioner which needed to be cleaned. I believe it must have been already fixed after I left. The place is short walk from Otsuka station, and there are a convenience store, a grocery store and dry cleaner on the way to the place. There is also a laundromat which is convenient to wash bed linens. You will also find many restaurants, a few super markets and a dollar store "Daiso" close to the Otsuka station. Very convenient location. I highly recommend the place and will be happy to stay there again in the future. Thank you, Haruki!