The place and directions are well described. You have a small refrigerator in the corner and a sink with a mirror just like in the pictures. Btw there is plenty of space in the room that the pictures don’t show. The only setback could be that you can hear everything that happens in the common area, but for the most part is always quite. I was coming from another trip so I had extra laggage and the room provided plenty of space. I did not interact directly with Akira, but with the staff. They were very helpful and polite. You will be welcome with some snacks and even postcards. There are directions for everything. If you are ringing the bell to get in, you have failed to read the instructions. Coming from Narita, I would recommend for you to take the Bus specially if you are a heavy packer. The bus will drop you at Ikebukuro which is 10 minutes away in taxy. If you are a backpacker or a light traveler and don’t mind walking for 19 minutes, take the bus. Ikebukuro is a nice place to walk around. If you take the train you will be hoping between 3 stations. Ask the guards at the ticket stations for directions. Have a nice stay at Akira’s.