We had a great time staying here. It's really easy to check in and out as it's all automated. The location is fab and Ueno park is just around the corner and it's lovely. The room was really clean, cups, kettle and teapot are provided as are towels and soap. The bathroom is a little small so bear in mind if you're very tall! It was fine for me and my girlfriend. Comfy bed and great air con, would stay again!