Carolyn has been really responsive and fast with providing any information I needed prior to booking my stay. And during my stay when I had questions she was readily available to answer too. As I am travelling with my child, Carolyn kindly prepared her own used kid stroller, baby crib and high chair for our usage.
The location is fabulous as it is close to a metro station, local market, local restaurants, convenient stores and a bakery is just within walking distance. We also found a Dry-Cleaning place just a few meters away we could send our coats to. The locals are all helpful and welcoming it makes you feel as if you’re home. It’s a great neighbourhood to live in.
However, cleanliness of this place is still unfortunately subpar, although I have reconfirmed with the host prior to booking whether the cleanliness issue had been resolved as I’ve seen comments from past bookings that the pre-cleaning is not good. Things are tidy at first glance but with a closer look you may see collected dust at all corners of floors, thick dust underneath the sofas and beds, and clogged sinks. So although I was informed that the cleaning staffs have been changed, cleanliness remains an issue.
The appliances weren’t in good condition as well - we were equipped with extremely overused pots and pans, where half of the non-stick coating have been scraped and brushed off, and the bottom of the pan fried. As I had to cook for my child I had to purchase my own pan. Washing machine was emitting a strong foul smell. During my stay I had issues with the dishwasher as it stopped working after two usage. Carolyn was quick to respond and offered to come check.
Other than that, we still had a great time during our stay, and were grateful that the house is child-proof. The child guard at the stairs have been very useful. Kitchen is very spacious too.