Wow! We were so impressed with this place. We had 11 people staying here and used the rooms on both floors. The older couples stayed in 3 private rooms on the bottom floor. The younger people used the 3 bedrooms with shared bathrooms on the top floor. There was a great gathering room on the top floor where we ate breakfast and played cards. The rooftop terrace is very pretty and nice for morning tea. Lu was very responsive and gave detailed instructions. A few things to consider: like most bathrooms in Japan, these are small compared to ours in the USA so when taking a shower for example, there is not much room to move around. But our water pressure and temperature were great. Also, you need to climb narrow staircases to get to the rooms so be aware of this but do not let this stop you from renting this great place!