The location is great, literally a 1 minute walk from the station but it’s extremely loud at night when you’re trying to sleep and hearing sirens every 2 minutes (I guess there’s a police station or fire station nearby). The bed was very comfortable but a bit small for the two of us.
Cleanliness was an issue, as the towels provided were dirty and had hair all over them. Host did send new towels as soon as I let them know, but there was also an issue with those. I was also extremely disappointed that although they provide a washer they do not provide a drying rack to at least dry our clothes, meaning we could not do laundry. And the wifi unfortunately did not work during our entire stay there.
The host was responsive and apologetic but we found ourselves wishing we had stayed somewhere else for our last few days in Tokyo.