The host, Natsuko provides great customer service and a very fast response rate. She also provided a convenient pdf with the directions, check-in guide and rules and additional information. The unit has quality cutlery and cookware that makes it pleasurable to have home-cooked meals while there.
On the downside, the space is a bit tight for 7 people. It can get stuffy easily with the windows shut and there's very little space once the sofa beds are pulled out thus it's more ideal and convenient to have 4 people in the unit ie. two in the bedroom and two in the living area with one per sofa bed and if you want to push it then 6 people ie. two people per sofa bed.
The cleanliness of the unit could have been better. The vacuum cleaner was way too loud so we were hesitant to use it after 6 pm.
Apart from these downsides, we enjoyed the convenience of being close to a 7/11 convenience store and not being far from the station.