Ya made us feel incredibly welcome and provided excellent service. First, she provided clear cut instructions on how to get to the airbnb using the public transit system (with pictures), which made it extremely easy to follow and eased us of the stress of having to figure it out. Second, this is the cleanest bnb I've ever stayed at. They provided an immense amount of amenities and you can tell they're very thoughtful when it comes to their guests. Lastly, I appreciate how communicative and responsive this owner is. I could reach out and always get a response within an hour. This is easily the best bnb I've ever stayed at simply because of all the reasons listed above. It made our Japan trip even better and when I come back I will be re-booking with Ya.