Bai and Toshi were very responsive to our questions. The check-in process was relatively easy, as they gave me instructions days before we arrived.
The location of the place, while a bit far from downtown, is very accessible. A train station is nearby, and so is a bus station. Many food options are also available because of nearby convenience stores, grocery shops, and restaurants.
The apartment is as advertised. We encountered zero issues during our stay and the apartment was set up for us to relax after a long day of touring around Tokyo.
This is definitely a must-stay place and if I get the chance to visit Tokyo, I'll book this place again!