We stayed at Chishin and Tomo’s places for 5 nights with 4 adults and 2 children (1 and 4yo). The location was nice, about a 10 minute walk from the Takanobaba train station, there were plenty of nice places to eat nearby that were open late, supermarket and 7eleven nearby for food and snacks. The house itself was cosy, had 4 chairs at a dining table and a 2-3 seater couch. There was a lovely welcome package on arrival and other snacks to purchase during our stay. No water included but they had large bottles available for 150yen. There was a hairdryer, nail clippers, shampoo/conditioner and body wash available for use which was great and slippers to keep your feet warm after shoes were removed. There was heating/aircon in each room and the shower over bath. Was great for the kids. The stairs are narrow and steep but we were vigilant with the kids and had no issues. We found the neighbour felt quite safe and easy to get around with a pram. It was near a main road so there was some noise and sirens at night but didn’t seem to notice as much after the first night. Communication was excellent and checkin a breeze which was great after a long day of travel.