The room was perfect for our stay in Tokyo. Located in a lovely small, local area just two subway stops (5mins from shibuya) we could travel around easily and still come back to a very peaceful room at the end of a busy day in Tokyo. The communication was amazingly quick and they let us check in slightly earlier than planned which we really appreciated after a delayed 12 hour flight! Check in and out was easy with a key box in the letter box. The amenities were all you needed for a city break, the shower was good and they provided soap and shampoo. Hairdryer, towels, fridge, washing machine and balcony all good touches. The bed was quite hard but some people may like that! All in all it was a perfect stay in a great location, just a few minutes away from the bustle of the city but still in a lovely local area full of shops and restaurants. Thank you!!