We enjoyed our stay here very much! Although we did not actually meet the hosts, they did everything they could to help us out and checked in regularly via e-mail to see if everything was okay. The room is very clean and matches the photos they put on AirBnB. They put out some welcome gifts for us and explained everything very thoroughly. Facilties are great (although you might yourself in need of some extra cooking utensils - get a little creative here). The location is great, a short ride from Shinjuku station, yet in a very quiet street. You can here the trains (it is located near the tracks) but they provided ear plugs, which we found very thoughtful. If we were to visit Tokyo again, I would book with Shin & Sho!