Excellent service—communication was very smooth and responses were quick and professional. Even when we forgot something in the room after check out, their responses was quick and very helpful.
The room was very clean and the amenities were complete, they have everything you might need to feel at home like utensils to cook (including rice cooker, electric kettle etc) and we had everything we needed provided to us in the room already. The room looks very new and modern and it was easy to feel comfortable during our stay.
The location from the train station is convenient, two stations on the Tokyu Line within a 5-minute walk, and there are convenience stores, a Daiso and a supermarket nearby which was very useful. When going to tourist areas the location is a little bit far however, it usually takes 2 or 3 transfers and 40-50 min travel times by train to the main tourist areas. However it was not that difficult to get around so it wasn’t a big problem.