Hirotaka responds quickly and is very helpfull in giving suggestions on places to visit. The apartment is within a 7 minute walk from shibuya station and has many convenience stores near by. Dishware was provided, along with all amenities that you would expect from a hotel, like hair dryer, shampoo, towels, and others like coffee and teas, a washing machine, and pocket wifi which was very fast. The area is surrounded by short stay hotels but I did not feel in danger at any point. The apartment building also has a locking main door that leads to the stairs. Overall, I enjoyed my stay in this apartment and would reccomend it.