The place is clean and close to tourist destinations in Tokyo. There's a supermarket which only requires a 30-sec walk. The staff are friendly and helpful. They wear the big smiles everytime we ask help. When our pocket wi fi ran out of battery, they replaced it with a different unit right away. There were 9 of us and they accommodated us perfectly. They made our stay awesome and made us love Tokyo more. We surely rate them 5 stars. Thank you once again.