We arrived pretty late at around 11pm. The room we got was not clean, there were chunks of hair and dust and other filth all over the floor, under the bed, behind the door , under the desk, along the corners of the wall and floor.the only thing that were fixed in the room and changed was the bed linen. my daughter of 14 found it despicable and ended up sleeping in my bed. She did not find it nice. I was up all night talking to the Airbnb support, which where very helpful, I send all the images I could take. we moved the next day.
We never met the host Yuki, but seemed very agreeable. We got 100% refunded. That was very kind.