The hosts were always quick and friendly with their replies, and the directions to the apartment were also very easy to follow. The apartment itself is also very spacious for a Tokyo apartment, which I really liked. The neighbourhood it is in is also lovely, there is a little shopping arcade nearby with lots of nice restaurants. However there were a couple of things about the apartment that for me made it feel less like a "home away from home" and more like a room to crash in. Things like not all of the windows having curtains, a shower head that was too low (I'm 5'11"/180cm and it came up to my nose), no drawer to put clothes in, and no lamp or power socket close to the bed. Also, the only mirror was in the bathroom, and there was no power socket in there so it was also difficult for me to do my hair before I went out. The street noise is also quite loud at times. If none of those things bother you this place is fine though!