Wow, what a great experience! Mao and team (Charlie) were excellent hosts!! The communication was extremely fast, the instruction manual for finding the apartment, entry, function of all the utilities/internet, etc was all very well detailed, simple, and easy. In the instructions is even a local guide to recommended places in the area of the apartment and even in the whole of Tokyo; really great for finding hidden little gems like areas best book stores, cafes, izakayas, etc. Charlies was even kind enough to come to the apartment the day after our arrival to say hi and take us for coffee!! The apartment is located in an up-coming area that has some great places to eat and offers easy access to Shinjuku, especially recommend walking to Shinjuku line as the area around subway has some great little cafes, bars, etc to try. Apartment is clean and simple with all you need but a bit small if you are more than two travelers; the mobile wi-fi is a life saver for city navigation and linking to the guide map. Overall I highly recommend staying with Mao and co in either this or any of their other locations!