The location on this place was excellent--within walking distance to two major subway stops, making transit easy. There is a convenience store (with some groceries) literally attached to the building, and a really nice grocery store maybe 5 blocks away at the Skytree mall (near one subway stop). Neighborhood was quiet and residential--very easy for our stay. We usually ate elsewhere, but there seemed to be plenty of restaurant options nearby. Nighttime view of the Skytree was gorgeous, even during June rains. We didn't love the fold-out beds, but for us that was a fairly minor gripe. My expectations were not exceeded, but they were generally met. Overall, this is a nicely appointed, good base of operations for a Tokyo stay. Communication was also top notch--the Zens team seems to be a pretty good sized team, and they always communicated back within an hour or two.