Amazing location - close to two JR stations, and on a quiet side street off the main street packed with shops and restaurants.
Small space, especially the bathroom, but expected in Tokyo. The futons and very soft pillows weren't that comfortable after a few nights. Overall, the space was quite clean.
The building has no lifts, and had a narrow staircase. We had no difficulties getting up and down, but may be difficult for those with limited mobility or large amounts of luggage.
Henna was very responsive to messages and was very friendly. Check in was incredibly easy.