We *loved* staying here. The bedrooms gets really nice natural light and the apartment feels spacious, especially by Tokyo standards. It was spotless and sparkling clean, and we also appreciated that the welcome guide explains how to use all the heaters, washlet, etc with clear English instructions. Bruce was very helpful and communicated with us about how to store our bags at the nearby station after checkout, and where we could find a good cafe nearby. We loved the neighborhood... Check in and check out was easy - everything was great.