Host and staff were very helpful and quick to reply, room was as expected, small and very tight for two people but do-able. Close to akihabara which was very convenient and near two station. Only concern was the hot water, had to run hot water for more than 5 minutes each time we wanted to shower and twice, the hot water randomly stopped and we would be awkwardly standing there in cold water waiting another 5 min for the hot water to come back.