The host was responsive and polite. The place is as pictured, the staircase up to the apartment is quite narrow so carrying bags and big luggage is more difficult. The walk to Shinjuku and Shinjuku station is a good 20 mins or so, with luggage / kids it takes longer. The nearest station within few min walk is nishi-Shinjuku-gochome station. There is family mart, McDonalds and supermarket nearby.
The place was fine, just the floors were not clean, we did ask for a mop and host provided us with a wipes mop promptly. However, I think the floor needs deeper clean than that as the wipes don’t provide adequate cleaning. no slippers were provided so perhaps a good idea to bring your own. Think it would be nice if hand soap was provided, small towel for kitchen area.
Host is helpful and responsive tho, so he will try to make it right.