Hiro was great. He met us at the Sento bath house and showed us our new digs. We took us to his favorite nearby ramen place and he shared with us the best spots to check out in Tokyo. Though his english is not great, he tries his best and does a good job of communicating. I really appreciated his effort! The space was very clean and comfortable. It was actually larger than I was expecting. And, be sure to take advantage of the free Sento bathhouse! So nice.