Nice host. Took a while to take care of an issue we had but overall responsive. Apartment is listed as one bedroom but it’s a studio, one room total with bathroom. Very small for four people. Tiny bed and tiny refrigerator. Hard to fit our family. Also, not 4 minutes from Shibuya, more like 25 and incorrect info about time to Narita. We almost missed our plane today because we were told 25 minutes when it was over an hour in reality. Very rigid about 10am check out.