Yuri was a fantastic host - check in/out instructions were clear and they were very responsive with my questions. You have to pick up the keys from a local FamilyMart but it’s right next to the New South Gate exit of Shibuya Station so it was convenient to pick up/drop off the keys! The apartment is a short walk to Shibuya and Ebisu stations and very reasonably priced considering that you also get a kitchen and laundry facilities! It was the same price as some hostels when I booked which is crazy! I highly recommend if you are staying in the Shibuya/Ebisu area! Checking in/out on the provided tablet was a little bit tedious but I understand that it has to be donbecause of Japanese Laws.