7月3日，我们傍晚抵达新宿，该房源有一层很窄的楼梯，我们搬行李费了点功夫，到达房间以后就发现我们房间内的床具明显有使用过的痕迹！1.床铺上有大量毛发(体毛) 2.棉被上有黄色大片黄色污渍。 我们在进入房间第一时间就发现了这个问题，并且联系房东，但是房东说房间在今天我们入住前已经确认打扫过，并且拒绝处理这个问题。 这样的情况令我们非常担心，如果清洁人员认真打扫过房间，说明有人在我们入住之前进过这个房间并把房间弄脏过。或者就是房东根本没有认真打扫房间，导致被子上留下了之前的使用痕迹，我们有理由怀疑整个房间的卫生安全根本得不到保障，我们是两个女孩子出门在外，并且我们是易过敏体质，这样的住宿条件令人担心。
7月4日，我们正准备离开这个房子！房东却口头上说会安排人过来打扫，因此我们的行程被迫打乱，无奈等了一天，结果仍然没有人过来打扫，被子还是脏的，没有换过，第二天也没办法睡觉。而且我们又找遍了房间，并没有发现备用床单，我们怀疑房东从住宿开始就一直使用同一套床单。我们当晚又主动联系了房东，房东竟然提出半夜十二点要叫一位不知道是什么身份的人来我们的房源打扫，我们十分害怕！叫他不要来！如果看到消息请回复，结果房东突然失联一直没有回复，我们两担惊受怕了一晚上！
7月5日，我们两个女生天一亮就离开了房源，结果我们一离开，房东就发信息说叫我们回来，我们拒绝了，我们提出退下剩下没有住宿的房费，房东不给我们退！好在爱彼迎客服帮助了我们！
我们因为被房东欺骗会有人来打扫，浪费了一整天的时间，第二天还要很早地起来更换酒店，真的很累，本来住宿就是为了休息结果反而精疲力尽。房东到最后都没有出面，也没有解决问题，也没有道歉，还获得了我们所有的房费。
如果看到我这条评价的朋友们，一定要谨慎…
On July 3rd, we arrived at shinjuku in the evening. There was a narrow staircase in the room. We had some trouble in carrying our luggage. 1. There is a lot of hair on the bed (body hair) 2. There are large yellow stains on the quilt. We found this problem as soon as we entered the room and contacted the landlord, but the landlord said that the room had been cleaned before we checked in today and refused to deal with this problem. This situation makes us very worried. If the cleaning staff cleans the room carefully, it means that someone came into the room before we checked in and made the room dirty. Or maybe the landlord didn't clean the room carefully, which resulted in the use traces on the quilt. We have reason to suspect that the health and safety of the whole room could not be guaranteed at all. We are two girls away from home, and we are allergic to food.
On the 4th of July, we are getting ready to leave the house! The landlord said verbally that he would arrange people to clean, so our schedule was forced to disrupt, but waited a day, but still no one came to clean, the quilt is still dirty, did not change, the next day also could not sleep. Moreover, we searched the room and found no spare sheets. We suspected that the landlord had been using the same set of sheets since the beginning of the lodging. We took the initiative to contact the landlord that night, the landlord even put forward midnight to call a do not know what is the status of the people to our house cleaning, we are very afraid! Tell him not to come! If you see the message, please reply, the result of the landlord suddenly lost contact has not replied, we two have been scared for a night!
On July 5, we two girls left the house as soon as it was light, as soon as we left, the landlord sent a message to call us back, we refused, we put forward to return the remaining no accommodation fee, the landlord did not give us back! Fortunately, airbnb customer service helped us!
Because we were cheated by the landlord, someone would come to clean up, wasting a whole day's time. The next day, we had to get up very early to change the hotel. We were really tired. The landlord didn't show up, didn't solve the problem, didn't apologize, and got all our room rates.
If you see this comment, be careful...