I booked based on positive reviews and was surprised to stay in a what felt like a panic room: one window with a closed exterior shutter not mentioned in manual, loud noises 24/7 from vent the guide instructs not to close, projector but no wall space, motion detector lights that went off for minutes the entire time we slept unless we shut off master switch—no access to any lights, toilet, air/heat—and perfumed, chemical detergent in linens that gave me a rash…and no staff at hotel except to perfume halls? The ice machine downstairs is excellent, location is great for Yanaka and Skyliner to Narita, and it’s clean. Otherwise, it was double what we paid across Tokyo for far better amenities/less issues, same access. The check-in process requested while we were traveling was weird enough that I told hotel we’d go elsewhere if our passport photos, payment, contact info, employment info, and traveling info weren’t enough. Cool space, work on the human experience of staying there needed.