I can't say enough good things about this place. It's close enough to Tokyo and train is about a 2 min walk. The owner we never got the pleasure to meet but answered my messages extremely quickly. There is a on-site manager to help if you need anything. We didn't meet to many people who spoke English but truly this was not a issue , people where so kind, if you had a look of being lost people who didn't know us would stop and do everything possible so we didn't get lost. It was a absolutely beautiful wonderful time.