I booked this apartment for my parents' first trip to Japan, as I wanted them to be close to the Shop Sobu line.
The apartment is in a great location, there's a SEIYU supermarket that's 24/7, that my parents and I used on a daily basis for groceries.
I communicated with Clyde during my stay and it went really well; he was responsive and helpful.
The apartment is clean, spacious, and has all the utensils needed for daily cooking.
The balcony has a view straight to the train station, which I'm sure is a great R&R spot in Spring and Autumn.
Overall a great stay, I'd consider booking with them again.