the location of the place is great, 10-15 min walking distance to shinjuku station, round the corner there is a bunch of small restaurants. 2 metro lines are also in a 5 min walking distance.
the communication was great from the beginning. when i arrived everything was explained and i really liked the pin code locks on the main and roomdoor, no chance to loose a key.
the hospitality was awesome, unfortunately i was not that much around, but when we had some minutes to talk it was always great.
the tatami room was spacious and had a small balcony and everything was clean.
i totally recommend to stay at this place