Our stay in Ueno was perfect. Kevin gave us detailed directions on how to get to apartment, and we had no problems finding it and getting checked in even at 1am. The apartment itself was great. There's an elevator to help get you and your bags up to the third floor. It's pretty small which is standard for Japan accommodations, but comfy for my family of 5. The apartment is in a very convenient location and close to train station which made it very easy to get around Tokyo. We were in Tokyo for soccer tournaments and Ueno is a perfect location to get in and out of the city. Also, Kevin was very accommodating upon check out and let us have a late check out and stored our bags for us until our red eye flight. Thanks so much Kevin for your hospitality!! We definitely recommend this apartment and this host!