The room is quite far from station ( 25 mins to Nishi shinjuku, 30-40 mins to Shinjuku)
Check-in is quite complicated. I had to call staffs to ask for it because what written on the instructions were not exactly correct.
Too many unnecessary emails and messages sent before your arrival. Yet the necessary information (room number, check in code, etc..) are scattered in many messages and emails that made it complicated for check-in.
Room are clean, yet hair still found on couch. Bed are very good.
Walls are ridiculously thin that you hear other guests flushing and making noise all the time till 4 in the morning. I couldn't sleep because it was too noisy.
The curtains in the bed room has gaps that I can see people walking passing my room! Please just use the normal cloth curtains like the one in the living room.
Sad that it doesn't have bad tub.
The price is considered high for such value ( 118 US dollars per night).