Takako and Shige are great hosts! Very accommodating, and very responsive. The check-in was easy, the maps to find the accommodation was clear, the portable wifi is very useful, great water pressure and heater, lots of umbrellas we could use, and request for additional night was easily accommodated.
We just had issues with the dirty sofa beds, but we just made do with it. Upon our arrival, there was also a damaged extension cord, which they replaced immediately. I would recommend a more thorough cleaning of the soda beds, or maybe a re-upholstery if the stains can't be removed. Also, wall mounted extension cords with tucked cables would probably prevent want happened to us.
But overall, the LOCATION is great! It is right at the heart of Shibuya Station. Food is everywhere, and it's very easy to explore Shinjuku area. The price is great! Everything else is really great.