Very very bad experience. The service was terrible. We arrived the address at 8:41pm on March 17,2019 by taxi paid $1290 JPY because the host didn't send us the instruction on how to get his house. When we got the address, nobody opened the door. Called host, nobody answered the phone. I found the police to call the host, still nobody answered the phone. I got the door code on 10:10pm by email and waited outside at cold night for one and half hours with my child and our four pieces of luggage. I will never ever live there.