Enjoyed my stay when I was in Tokyo, Mika was very responsive even till late at night.
Even when there was issue with checking in, Mika was swift to inform us to make our trip enjoyable and hassle-free.
All the amenities are super clean and new, towels are abit limited (2 face towel and 2 bath towel for 2 pax) so bring along your own towel if you dont wash it every day after use.
The place is super close to tokyo skytree tower and there are alot of delicious cafes/restaurants around the vicinity.