Zenia was responsive and easy to work with- we never actually saw her the whole time. Place is definitely a get-what-you-pay-for situation. Good for two people, comfortable enough and has all the necessities for cooking, cleaning and resting after a day out. Could’ve been cleaner for sure and the couch has some questionable stains, but nothing crazy. Front door stays unlocked, which was disconcerting at first, but for some reason feels safe in Tokyo. Location is sweet and very accessible by public transport. If you’re on a budget, this spot checks the boxes.