Hank’s place was great if you want to be in the heart of Shibuya, Tokyo. It was a less than 10 min walk from the Shibuya JR station and easy to find. The lockbox check-in system was super easy.
The apartment itself was very clean and nicely furnished. The pictures are very accurate. The in floor heating was particularly nice on colder days. Fast Wi-Fi in the apartment and the portable pocket Wi-Fi was also very handy and appreciated. The studio sized apartment was perfect for two adults who were mostly out exploring all day. There is an extra pull-out couch if you have 3-4 people, but it might be kinda tight FYI.
Hank was super caring and responsive. Gave some great tips for local events to go checkout.
Not related to the apartment itself but one thing to keep in mind: The Shibuya JR station is usually pretty crowded and so is the main street between it and the apartment. Can be difficult to navigate especially if you have lots of luggage. The metro station is one street over and actually a couple blocks closer. We ended up using that to avoid the crowds.
Would definitely stay here again the next time we come to Tokyo!