We stayed for 8 nights in the Zen house Cedar apartment. From the moment we booked, 5 months ago, till the minute we left, dropped off at the local JR train station by Koji & Nami, we were made to feel so welcome.
The Kawano's hospitality was truly amazing! Excellent communication throughout. Lots of thoughtful information in the apartment re: local restaurants, supermarkets, handy travel tips on getting to different Tokyo tourist attractions, right down to how to use the oven, microwave & toilet!
Our family of 6 was incredibly comfortable here. High speed wifi at the apartment (made our kids very happy! :)) & separate pocket wifi for day trips. Apartment tidied & towels changed everyday.
Thanks to the very clear instructions & directions we easily found our way to the apartment from the airport on the first night. It was lovely to arrive to a warm apartment with lights on & a welcoming note on the door. Koji & Nami came to visit us in person on our 2nd evening to make sure everything was OK. Towards the end of our stay I asked Koji for advice on the easiest route to Tokyo station (for 6 people with 4 suitcases) for our last day & certainly did not expect him to offer to drive us, with Nami, in 2 cars to the local JR train station. So very kind & considerate of them to go out of their way for us, saved us a lot of hassle!
I would absolutely recommend staying at the Zen house Cedar apartment. The Kawano's are lovely people & exceed expectations as hosts, & the apartment is very comfortable & convenient to local train. We would definitely stay here again!