I had a good time with my friends to stay here since it was close to the JR Yoyogi station in a super cute area. Very quick responses. We had some trouble in the beginning but she was very fast in helping out and fixing the problem, so that was also helpful even though the start could have been better. The beds where quite OK, not suitable for three since the futon was very hard to lie on. Other than that very clear instructions and clean. I would definetly recomend this place!