Paul and Ben were super responsive. Our uber took us to the wrong place due to g/maps address translation. Ben sent the person that was waiting to check us in to look for us, so sweet. The place is very nice and clean. We didn't do more than make tea or heat takeout, but you have all you need as far as kitchen tools, pots, and pans if you want to cook. The person waiting for us (I'm so sorry I forgot your name) had put on the heating, so it was cozy and warm when we arrived, I really appreciated it. There is nothing worse than traveling for almost 15hrs and going into a freezing house/apartment. The check-in took less than 5 minutes. The place is close to the train station and convenience stores. I didn't eat around there, but my brother tried a couple of the small ramen restaurants around there and he said they were nice. I would definitely stay here again.