Very clean and comfortable (but the dorm was only a 1/4 full though) the beds felt more like little rooms than just bunk beds as there is space to put some of the bags etc right beside the bed. There is a small locker next to the bed too. Good privacy as each bed is separated by some walls and the curtain. The only downside was that some of the staff don't speak English at all so it's hard to communicate and the Wi-Fi was very slow sometimes. they provide shampoo, body wash, conditioner, hair-dryer etc...