We had a lovely stay with Akiko. The apartment was nice and cosy with everything you could need.
Ikenue/Shimokitazawa is a great area with quick access to Shibuya Station but also walking distance to Shibuya. We explored Shimokitazawa but mostly the more quiet parts which we enjoyed.
We did not use the kitchen or washing machine but everything we used worked fine. Akiko har great written instructions and answered quickly in the chat when we had a question.