This apartment is great! Location is really great considering how close it is to a main station and has sightseeing close by as well. Like other reviewers, there is no elevator. This wasn't a problem for me and my friends even with our heavy luggage. Then again we are all 21-25 years old and don't mind climbing steps (Plus we are in Japan and people should remember the main source of getting around is walking and climbing). Reina is very sweet and always wanted to make sure everything was ok. We even left a piece of clothing left behind on accident and she is helping us get it back to us. When I come back to Tokyo, I hope to stay at Reina's again! :)