Good spot for Akihabara but not for us. The staff we’re friendly and helped with luggage to the fifth floor.
We booked for 3 nights, and unfortunately left a day early due to the noise and overall comfort. Being on a main road and not having sufficient building silencing made it hard to sleep even with ear plugs. It’s a lot smaller than we realised, not suitable for 2 people with 2 suitcases. We found the bed too small (we’re both 175cm tall westerners and couldn’t fit side by side). A couple of other issues where that the curtains are not black out, and they only supply one small, thin bath towel so washing hands and getting out of the shower wasn’t great.