Fantastically automated place though a person can be found around to help. If you can’t figure out out online how to Checkin /checkout. Checkin before midnight if you can.Laundry machines are downstairs. Cheerful and stylish . Can not go out on the balcony for safety but the couch is by the window is there so you can sit there and look out . I was on 8th floor and and the view was peaking a bit out above the buildings . This place is great if you have a physical disability as you can sit in the shower and the beds are low to the ground . they have flat entrance and very fast and new elevators . You can get an elevator in Ueno Station to get over here. I had space for 4 people but bumped my head on bunk beds. But cozy also . I couldn’t figure out how to open window but I also never asked.. I highly recommend this place.c