A few switches cannot be used and I had to move the oven to other place. Toilet was smelly. Families with many bags will struggle a bit when checking in and out as you have to carry heavy bags to go down the stairs (just a few steps). Air ventilation is not that good where you can feel cold wind from outside. The main door security lock cannot be used. Other than these,all were okay. My family and I had a good time.
P/s: Great location; very near to family mart and starbucks. Walking distance to Shibuya Station.