Masa was very responsive, and the place was warm enough, even in the cold Tokyo winter. It is a small Tokyo apartment, but it has all the basics you will need for a comfortable stay. Despite being in a nightlife district, the apartment is pretty quiet, although you get occasional noise from drunken revelers on the street outside. Be careful when using the clothes washer, as it shut off on us mid-cycle at least five times and required a stop and start each time to get it to finally finish.