Senta was friendly and very quick to respond! The place was exactly like the photos. I was very comfortable there!. All shampoo and soap provided. The towels and linens looked squeaky clean! I slept like a baby on a Japanese mattress. There were extra blankets to stay warm in winter which was a big plus. You can set the heater on as well so the temperature was always comfortable.
The location was perfect! It's next to a vending machine and 2 minutes from a 24 hours 7/11. It's only like 2 blocks from Okubo station which is only 1 station away from Shinjuku station so it was very convenient.
I recommend this place for couples. It was cozy and comfortable ❤️