Lovely people did all they could to make me at home. Masami came and added a layer to the bed when I mentioned it was too firm! Masahito held my bags all day after I checked out! So so generous. The apartment itself is in an interesting area, I walked to both Shinjuku station and Nakano Broadway on different days, with some lovely shops nearby. The apartment has a nice cosy layout, all useful. A tiny bit ghostly at times maybe, travelling alone, but still, really a good base and no faults at all. I'd recommend for couples certainly.