Masahiro was very communicative and responsive! Check in and out were easy with the detailed instructions. I could see the place might be little old but the cleaning was spotless and the bed was comfortable with crisp sheets. Ueno JR station was little over 15 min on foot but other metro stations were within 10 min so I had no problem moving around the city. Overall I am satisfied with my stay and highly recommend for people who are traveling on a budget but don’t want to stay in hostels.. good value!!