Mako is very responsive to your questions and communication was good. However, the place is pretty obscure in a rural neighbourhood. It is not along the main metro subway line so you will need to buy another ticket to get there. So for the cost of another ticket for 4 people, we chose to take Uber to get home every night so we pay a little extra to get home without getting lost. It is not walkable from the end of the main metro line so takes time to get to the place. As for the place itself, the beds were really portable mattresses of about 5 inches thick and not the most comfortable. The green futon was worst with lumps and rolls so we all ended up sleeping upstairs together. We found spiders and a cockroach and we got multiple spider bites, probably from sleeping on the floor. The shower has mold all over the walls. The bathroom is very small and window does not open and has a foul odor all the time. The kitchen sink functions as your bathroom sink. There is not single mirror in the house so we used our phones to get ready in the morning. This was brought up before in previous reviews but it was not corrected. It is easy to add a mirror to the place. This is our first experience with an Airbnb and will probably stay with hotels where there are better standards and options if we are not happy with our accommodations.