The host switched the room on us to a new location without telling us and only when we brought up the photo listing said sorry room is full and the receptionist offered 50% off but the host wouldnt respond and after an hour of back and forth the receptionist magically got the host on the phone once we asked for 75% off since the room was 1/3 the size and nowhere near the ameneties listed. Honestly, the entire process was a bait and switch scam I see them doing to everyone who check ins you can tell it's a process. We eventually got 60% off pending 15 day return but honestly we were 2 large men and needed the larger room as advertised. This is a my first negative review and I travel airbnb 4 times a year for 5 years. The location was ideal in shinjuku and I had a great time outside the unit.