We had a wonderful stay in this apartment. My family of 5 navigated to this apt from Narita via train very easily with the instructions they provided in the welcome packet. The apartment itself was clean, organized, and comfortable. We loved the location in Shinjuku as it was close by either train or foot to most of the sights we wanted to see. The host is very quick to respond and answer any and all questions as well. We would stay here again.