The place was nice. Checking in is a little difficult since you have to find a small hotel around the corner and check in there. Then they walk you to the unit. It wasn't too bad though. In this area of Tokyo, it's not easy to find most apartments and homes. The food delivery driver had a hard time finding it both times when we ordered delivery. The space was nice, with plenty of beds. It's small, but that's expected. The location is pretty good. It's about a 10-minute walk to a station if you're taking the train. The only downside was that the unit was fairly dirty and dusty for Japan, but it wasn't gross or anything, just a little more dusty/dirty than expected. Communication was mostly good. We accidentally dropped a drinking glass and broke it on the last day, I messaged the host to tell them all the pieces were sitting together on the counter and that we could pay for it if needed and they never messaged back, but other than that, they communicated within an hour during our stay.