We really loved the location and design of the flat. The bed was really comfy. Comms were good in the run up to us staying and Kaz - Naoko's partner - kindly waited at the property when we were running late for check-in (we arrived during a massive rain storm and couldn't find a taxi for 45mins!). Having read previous reviews, it would seem there's a bit of a problem with cleanliness. The property was incredibly dusty - I could have written in the dust that was on the hob. There was also a lot of dust / fluff stuck in the vents in the bathroom. Not sure if this is because there is a lot of concrete used in the flat. There also weren't cleaning supplies or a vacuum so unless these are brought in, I'm not sure how the property gets cleaned. To second a previous guest, another downside is that there is a very big window with now blind / curtain. We had to fashion one out of a blanket! The flat is also next to a very busy main road and the double glazing does little to mask this...especially the sirens from the fire station which is located a few doors down and is very active, even very late at night / early morning!