Aileen had a welcome pack prepared for us- with a personal message, kit Kat and water which we really appreciated. The unit is in a very convenient location to the train station, 7-11 and Solamachi shopping centre. Now that it's winter, drying clothes is difficult but the washing machine in the unit has a drying function so this is very useful. Netflix was also a good way to pass time in the evenings. Aileen is a very responsive, friendly and helpful host who made sure our stay was comfortable.