Yuga was very nice and the place was nice and clean. However, the place very very hard to find. We were lost for over 2 hours looking for the place and missed a very important reservation. I called Yuga for help and she tried as best she could to help us navigate back to the house, but between the language barrier and the house's difficult location it became very frustrating. Once we finally found the house and were inside it was extremely hot and we were unable to use the remotes because everything was in Japanese amd we didn't have any assistance. Usually there are labels in English, but the were none so we had to call Yuga to the house to help. In instances where Yuga has non Japanese guests she should be at the residence at check in for assistance this would alleviate some frustration for her guests.