Han is an excellent communicator and very very prompt in responding to requests. He also sent his staff to meet us on a Sunday when we arrived which was a very pleasant surprise because the published info is that guests arriving weekends were to get the keys to the unit themselves. It was very reassuring to know that Han would always respond to your needs fast and immediately. Kudos on this! The apartment is also conveniently located near a station and 24-hour marts and eating places. Very easy to reach other places in Tokyo.