We loved our stay at Hitomi-san’s place!! Everything was spotless and the included amenities were great. My 3 year old loved the loft with all the toys and books. At first I was worried about the ladder but the way Hitomi set it up with the baby gate made me feel reassured about my child sleeping or playing up there while we were downstairs. When we had a minor issue with the water for the washing machine not coming on, Hitomi came over right away to fix it. She was so friendly and helpful. We would definitely stay here again!!