Hiro was a friendly and responsive host. Very quick to reply to messages and help with anything.
Location is good as long as you are not expecting to be living smack in the middle of Shinjuku. It’s two stops away from Shinjuku but station is very easy to locate- 5min walk.
7/11 store is 1min walk. Has everything you would need for your stay.
Enough space for a family of 4 inc 2 kids and 5 bags (2 suitcases and 3 large backpacks)
Basic needs all provided. Towel blankets. Kitchenette. Table/chairs.
Security is fine. Air con/Heater (but it wasn’t super powerful)
Rubbish system is a bit confusing but Hiro provided a good explanation in the apartment guide.
Hair dryer broken but Hiro replaces it within an hour once I let him know.
Not high end luxury but very good value in context of typical Tokyo accomodation.
Wifi was used up before my stay late in the month.
Overall - I would stay again as Hiro was really friendly and location suited my family at a good price.
Thanks Hiro :)