Check-in: Takashi & Shiho provided very clear instructions on how to get to the home, including advice on getting to Koenji from the airport. They work at a restaurant downstairs from the place, so we were able to meet them on the first night and Shiho showed us to the home and how to access the key. We checked in late (~9:30 pm) due to our flight time and still met the hosts.
Location: This place was about a six minute walk to JR Koenji Station. It was a great location for exploring Tokyo as Shinjuku Station was only a few stops away, and we were able to transfer to all the other train lines we needed there. We made great use of our JR Passes here. There were many restaurants and convenience stores close by. We felt safe walking around the neighbourhood at night.
Amenities: This place is a great option for two people and had all the amenities we needed. The heating was great in winter and we found the home very comfortable. Please note that there is a set of stairs to access this home.
Communication: Takashi responded very promptly to our messages and gave us helpful tips for our stay in Tokyo.
Overall, we enjoyed our stay here and would recommend it!