伸也 provided all of the information needed to check in, understand the apartments amenities, feel ready for what to do in an emergency and helped check in and check out. The area is a block away from all of the business of Shinjuku so it was perfect for relaxing, sleeping in, relaxing with music and cup of coffee, and then only being steps away from great food and shopping. We will be back when we stay in Shinjuku again. Highly recommend for couples or friends too as it has two beds with one bed able to close off for privacy. We cooked food and never had anything we couldn't easily find.