Location was in the heart of Shinjuku nightlife. Reception was open 24 hours.
Rooms were nothing special, as advertised. Definitely had a bit of a love hotel feel to it.
At one point, we thought we lost our room key. I went and explained to reception and the employee became very angry and aggressive and threatened to keep our shoes (in a lock box at reception). Luckily we found the key and left without further issue. All the other employees were kind and helped us when we had issues with the typhoon.