Very clean and tidy. The washer/dryer was very easy to use. It was so nice to have coffee and tea provided. There was great space for clothes and shoes, that we are realizing is rare to find.
There was a cigarette odor that would come and go, especially with the heat on- we figured it was a smoker near the intake. If we had stayed longer we probably would’ve asked to change rooms, but we had just traveled 17 hours and were only there for two nights.
We had left some books in the room when we left. The staff was very helpful, accommodating, and gracious to set it aside for when we returned to Tokyo a week later.