The apartment itself does not match the images nor features. It displayed 2 bedrooms with one bed each but it’s actually only 1 bedroom and 1 common area where it happens to fit a bed. Right when we arrived we did not wanted to stayed because we were 5 guest and was hoping for some privacy which we didn’t have since there was only 1 bedroom and you can hear everything between the 2 floors. Also the 2 beds were fitted into 1 bedroom. It just did not match the images. If the host would have settled the expectations from the beginning it would have been a different experience. But it was not what was advertised. Airbnb support tried to reach out to the host but they never managed to get in contact with them. Just a terrible experience we had to get out early and find another place as it did not meet our needs. Thankfully Airbnb support was able to return us the money but again the host was not diligent on how they represent the listing vs how they hand over the place to the guests. The sofabed was also a bit of a hassle trying to set it up and sleeping there. Not comfortable. The apartment is full of rules and expectations that are not clear from the beginning when reserving. For everything there is a fee. Maybe it’s common in Japan, and they are protecting themselves due to past experiences but it just doesn’t feel welcoming. There are a few steps that you have to check before checking in and it is also not clear. The host needs to do more copy writing to make it easy to understand for the guest the instructions to follow prior checking in.
Having said that the apartment itself has a great location, easy to get around with via public transport. Nice neighborhood, though you cannot smoke anywhere near the building. The space is very well equipped and organized. It’s not a bad place, it just not suited for groups of 6. Comparing to the prices and the space of apartment around the area, it is a really good deal. The host just needs to represent their listings just as how it actually is.