Overall: reasonable price and good access to the surroundings, but extremely noisy and poor communication.
Pros (+)
- Reasonable price
- Access to the Haneda Airport
- Super easy check-in
- Design of the room
- New apartment
- Possibility of internet access via cable if you prefer
Cons (-)
- Continuous noise: trains are running from 4am until 2am and neighbors downstairs were often doing parties until 5am.
- Weird smell: the bathroom smelled a bit like sewage.
- Poor hygiene: the room was not cleaned throughly. I have a dust allergy and was always sneezing or got a stuffy nose.
- Communication in general: they did nothing effective about the parties although their policy clearly states that guests must be quiet after 9pm and I messaged them twice. Also, their Japanese was pretty unnatural so I told them they can switch to English if they prefer, but they did not. 不自然な日本語で対応されるので、意味をはっきりさせたいときは英語でコミュニケーションした方が良いと思います。
- No knowledge on the booking system: I had to reschedule my booking for about 4 times, because they were not sure about how to allow guests to stay for more than 14 days on their side. I did separate bookings, but then they finally figured out that they can send a specific duration to guests. I paid some extra fee so wanted to make sure about refund, but they literally said "we don't know anything about refund. Ask Airbnb." In the end, I got the additional fee back right after a few days, but I was surprised that how they communicate with guests and they knew nothing about the system.
- Quite slow wifi: you need an ethernet cable if you are planning to do some video conferences or perhaps even Netflix.