I accidentally made 2 reservations for the same duration on the day when I checked in but I couldn’t refund my second one due to the strict cancellation policy. When I communicated with the host to explain my situation, the host just ignored me...I had no choice but to resort to Airbnb to report my issue. In the end, with the help of Airbnb customer service, I’ve got the refund. But I’m still very disappointed with the host.
Anyway, the staff is friendly and helpful. The room is clean but a bit noisy in the evening.