Kazumi was very helpful and kind before arriving, although once arriving we could not get in and we got no response for a long time. The space was very good and the location is great, close to a train station. Kazumi provided all the things we needed. The only thing that was a bit of a problem was when we washed our clothes there was no where to hang them. The apartment is great but there is a bit of a mouldy smell to it. Over all an okay stay!