Derek was really helpful and met us to make us welcome. The house was just as great as the listing showed, located in a quiet street, very close to shops, restaurants and the train station. The sitting area and lounge were very good for a family like ours. We were able to cook some meals and relax. The wifi worked well and the mobile wifi was really handy too. Since we visited in winter we really appreciated having a heater in each room. We are a family of 5 and we were very happy to stay here. It was very safe and comfortable.