There was absolutely no issues with getting to the airbnb since Masato PERSONALLY met us at the train station and helped us with our luggage to take us to his airbnb. We made a mistake and got off a station too early and he waited patiently for about 10 minutes while we waited to get onto the next train to the correct station. The house is huge, yet sparkling clean and immaculate. Everything was very well-stocked and he had no issues accommodating our young ones as well. When we asked for extra blankets/pillows, he was extremely quick to accommodate us.