The apartment was clean and close to the train station. Everything was well explained by Mr. T and the in home manual, no confusion on how to work any of the appliances! We were picked up at the train station by Mr. T, which was so helpful as we had lot of luggage and were not sure how to find the apartment. Any requests were addressed promptly and lots of helpful information was made easily available. It was a wonderful place to stay while we were in Tokyo. Thank you so much K Family!