If we could assign more than 5 stars to Tatsuhiko and Yuka's place, we would jump to that opportunity in a heartbeat. They were the perfect hosts in a foreign land-- always available via Airbnb texting (very prompt response time)-- we never felt alone as we needed to learn to navigate ourselves in Japan (i.e. transportation, shopping, eating, etc.)
In addition to the usual "getting to know" a new place, Tatsuhiko and Yuka ended up really helping us out. Less than 48 hours before our flight to Japan, we discovered that our booked airbnb was NOT where it was supposed to be! So, Airbnb quickly dealt with that booking and helped us to find Tatsuhiko and Yuka's place which was where we thought we would be-- near a hospital we needed to visit, close to a particular train station for easy access to our relatives, and convenient for all of the other places we had planned to visit.
These hosts worked overtime to respond to our questions, getting their helpful House Manual to us in time to print out at home with photos that helped us find their accommodations in the dark. No problem at all.
Their airbnb is 3 stories high, but spacious and roomy. Clean and immaculate. Ventilation of screened windows, full-functioning air conditioning units... Natural light ing galore with windows in each room and the stairwell to let in a lot of light-- their place was a gem!