When I read all the glowing reviews of this house I wondered if it really could be that good. This was our first air bnb experience and what a start ! The pencil exceeded our expectations Tracey and Ash were so generous with their help and really reassured us on our first trip to Tokyo. We were very apprehensive going to a city that is so different from the UK . We were worried we would feel like fish out of water. Ash met us from the airport limosine bus (recommend this if flying into Narita) . And he walked us to the house . He stayed with us and answered our many questions, gave us great tips and boosted our confidence . The house is well located and well equipped. We are a family of two adults and teens and this really was the perfect house for our family. We always rent private accommodation when we travel , and this was honestly the best welcome we have ever had. We will be back !!