not good for heavy traveller because the picture doesnt show their is strairs. we struggle to bring up our big luggage. i dnt really advise for family bring alot of luggage. overall the place is clean. we arrived quite late but couldnt get in because the door waa spoiled. and we just get in suddenly the electricity power trip. the host said maybe the usage of electric was high. infact that we havent turn on anything yet.