I did not enjoy my stay here to be honest, the location is fine and the apartment is clean but my issue was safety and the host.... the ladder that you are expected to climb up every time you want to sit in the loft is TAPED together...... SERIOUSLY! It is not safe at all. I was so upset when I saw this upon checking in! And when I told the host that I didn’t feel safe HE COMPLETELY IGNORED MY TEXT.
Here is my original text (responding to his request for feedback)
“Everything is great so far!
The only thing I would say is
1) there are not enough towels for 3 people...
2) the ladder up to the loft seems dangerous to be honest”
Here is his response:
“Hi Jessica,

I am sorry for the inconvenience. Towels are provided per number of the guest stay.

Best Regards.”
So let’s talk about this:
1) I told him that we didn’t have enough towels for 3 PEOPLE (there were only 2 towels at the time)
I responded back with a screenshot shot of my confirmation email that shows “3 guests are booked”
and he responded
——>”Yes. There are 3 guests staying. Best regards” **face slap**
I stopped sending emails at that point because I was going to start yelling, I was tried from traveling and I felt like I was dealing with someone unwilling to or incapable of helping me at all. Luckily later that night, when my husband was climbing up the (unsafe) ladder, he found the 3rd towel towards the back of the loft on the bed. The other 2 towels were down stairs together. But this experience showed me this host was not going to help with anything.
2) as you may have noticed in the original response, he completely ignored my second comment about the ladder. I found that really troubling because he originally sent me an email asking how everything was and any feedback that I had (more specifically on the cleaning though)
So here I want to take some time to talk about the ladder going up to the loft...
It’s not safe, at all. The ladder itself is of good quality BUT the part of the ladder that hooks on so it will stay up are rusty metal things that
, you can obviously tell, DID NOT originally come with the ladder, but a makeshift fix so they can save money in repairs. So the 2 metal “pieces” are just taped onto the ladder a few times .....and that is what’s holding up the ladder you are expected to climb up and down from the loft. It’s absolutely ridiculous and it really really shocked me that as a paying customer my safety was not valued in any way... just my money
So no, I don’t recommend staying here.