Itoe provided a very clear and detailed guide which made the check in smooth and easy. The welcome guide is very helpful too but if a copy of it could be left inside the apartment it would be more than perfect. The apartment is in a very convenient location with convenience stores nearby, plenty of eateries, choices of JR and Metro, and walkable distance to Ginza. The interior of the apartment is exactly the same as the photos. The bed and linens are clean and comfy. The private lift lobby entrance is fantastic, too! Love the dry room for our laundry. Surely this apartment will stay on my Tokyo choice list!