The apartment was very nice. However, the host made multiple mistakes with our booking and would never accept that it was their mistake.
This included: my wife and I telling the hosts on five separate occasions that we were travelling together, being awoke by a cleaner who thought we were leaving on a different day, receiving messages from the host asking why we hadn't left two days early.
The biggest disaster was when we extended our stay by two nights and the host changed the door code without telling us. We returned to the apartment at 10pm on a Friday to find we were locked out without our belongings, including prescription medication. We had no choice but to book a night at the nearest hotel which was more expensive than the apartment. The host did not respond to our messages until 11am the next day, insisted it was our fault for extending our booking and not telling them we were not new guests (which we had 5 times) and only provided the new door code after we requested it three times.