The place was very clean, small and cosy. It's not very big but enough to accommodate 2 people. It had all the basic amenities. But our room was on the 3rd floor and multi storey was not listed in the listing. We were also told to check out at 1030am when the listing puts 11am check out. When we tried to explain, they say that the note on the door states 10am check out. The note on the door states cust svc on level 1 opens from 10am. Not check out 10am even though we cant understand japanese.