Takashi was responsive and helpful once we booked our AirBnB all the way up to the days right beforehand - he sent us instructions for how to find the home as well as confirm the number of beds we needed him to set up for us. Unfortunately we ran into a family emergency back in the U.S. so we were unable to stay in the home, but his quick responses and great service means we'll try to re-book when we can visit Japan again. Thank you Takashi!