I stayed at Tokyo for 6 days and 5 nights at Kan's. He was very kind and helpful as he recommended my sister and me some places to go, and guided for the transportation. Communicating with him was not a problem, we used wechat. The room was ok where there was the shampoo, body soap, hairdryer, towels... and the most useful things that he gave us was the wifi pocket with what we can use the internet everywhere. The building is near 3 stations between 5 and 10 mn so it was very accessible and not far from the attractions.