Nikki is very fast at responding to my messages. Communication was a breeze as she can be reached by LINE as well as Airbnb. The apartment as just as it was in the pictures. Very cozy and roomy for our family of 4. Getting to the Yushima metro is just a few minutes walk away and Ueno station is probably about 7-10mins away. The Ueno park is just opposite the apartment and we enjoyed a nice morning walk there. Shops and restaurants are all within walking distance so it is very convenient. There is a small balcony in the apartment. It came in very handy when we washed our clothes and hang them at the balcony. We are very fortunate to have found this apartment.