We reached late because the flight delay and due to we have limited wifi access, we cant reach Hisao. We find the place almost 1 hour with raining and pulling our 3 luggage. We finally find it at 6pm and Mr Hisao was so rude to tell me no check in as I am late as mentioned check in time.I feel shocked as I paid for 2 nights. There are 2 light bulbs is spoiled and he also entered to change 1 of it while we are not in the house. I read other people reviews that he is friendly but he is not. He dint help me to carry my luggage to 1st floor and rushed us faster as he got other business running. It was so bad experience for us as our 1st time in Japan. Recommended to rent other place that owner have no other business and younger so they are more friendly. He dint fetch us to the station as mentioned by other people in the review. It was a 10 minute walk to the station and is quite far as the weather was so cold 8 celcius. Please think twice if you want to rent here. Not a pleasant staying as he say this is not a hotel, cannot check in anytime.