Tracey and Ash were extremely kind and patient with my group of 7 travelers. Our group experienced a number of delays upon our arrival to Japan and our hosts were completely understanding and accommodating to our situation.

The post description was 100% accurate of the residence itself. What you see in the pictures are exactly what you get upon arrival to their lovely residence. The house was well kept, clean, toiletries supplied, beds comfy, and extra amenities were greatly appreciated.

I love that Tracey and Ash supplied a guidebook in the house that listed crystal clear house rules, instructions, contact and emergency information, traveling tips & recommendations. Whenever we needed something, we could always find the answer in their guidebook.

Tracey and Ash's responsiveness to inquiries were very prompt before and during our stay. They even asked us if we needed anything during the middle of our stay, we had a couple questions that we didn't think of before we came, and surely enough Tracey and Ash had answers. We were fortunate to have Tracey and Ash as our hosts and I would definitely rent from them again, as well as recommend others to stay with them.