The apartment was as advertised; cozy but sufficient space and bedding for our party of 5 for a 7nt stay. I probably would have given a 4 star review if not for 1 major problem during our stay. 1 of the 2 toilets was clogged with fecal matter upon our arrival. It simply did not flush, and no plunger was in sight to unclog. Alice is offsite so it raises a red flag to the cleaning/contractor service that she employs. This was immediately reported to her. She was initially responsive and offered us a key to the apartment upstairs to use as a spare bathroom. She requested a picture/video and said a contractor would come out the next day. They never came and I had to follow up again. She said they will come by on day 3 around 2pm. When we returned that night, nothing was fixed. Alice said she was informed the repair was completed at 5:48pm which clearly did not happen as I sent her a 2nd video showing the same clog. She didn’t give any update after that so this was never resolved.