We had a few issues at this place particularly with the futons. We found they were very thin and on a hard ground so it was quite difficult to sleep. As two students in our 20s who are very used to travelling we are very used to sleeping in uncomfortable places but this was particularly challenging. It also can be noisy trying to sleep when the above neighbours are walking around.
However, Sean and Hanako were very communicative and answered all our queries promptly. The area of Kinshicho was also really great with lots of great restaurants around. The place is also close to the station so convenient.