The house was very nice, a little hard to find when walking at night but overall a nice and roomy home. Now my experience was HORRID. We arrived at the listing almost 2300 due to our flight coming in so late and transporting. arrived at the listing, removed the key from the lock box and the key did NOT work, the door was somehow left unlock and we were able to enter the residence. Upon entering there were no working lights through out the entire property, attempted to contact the host with FAILED attempts. Was able to contact the support team who then directed us to the circuit breaker, switched everything on and still no electricity, so now here we are in a freezing cold house going on midnight. The team that was provided attempted to find us a new listing with no luck due to it being so late at night. We were stranded at the listing because the metro system stops at midnight, and we are new to the city. We were forced to sleep at the listing with NO POWER, NO HEAT, NO HOT WATER. Good thing there were blankets in each room to help keep us warm.