Have to say the hosts went above and beyond to help us. They let us order our JR rail tickets to them; and kept checking in when fedex was delayed, and even met us at the station to hand them over. So, helpful.
The room is in an amazing location, close to shibuya and harajuku, and the washing machine and drying room in the bathroom made for us to look after our things.
If you don’t mind sleeping on a futon then this is a really convenient place to stay.
Thank you so much Japan House!!