First impressions were very good, I received messages about how to get there, check in, and a few useful tips, etc. The host was very polite and welcomed me right away. The hotel was what you'd expect of any hotel, clean, all the basic necessities included such as shampoo, soap, towels etc., easy check in and out. It's in a good location too; close to restaurants, convenience stores, and a train station. The price was very hard to beat for a private room at its location in Tokyo. I would recommend it and would stay there again.