We spent an amazing week at Reina's place with our two sons. She and her husband were fantastic hosts and I highly recommend their place to anyone looking for a place to stay in Tokyo.
The hotel itself is gorgeous. It was recently rebuilt and just re-opened earlier this month in Apr, 2019. Its design and amenities are all top notch. Reina has coffee, tea and snacks available throughout the day in the lobby area. We would routinely get a cup of coffee and chat with them about things to do around town. They were always excited to share their local experiences and made us feel like we were hanging out with old friends. They offered happy hour drinks and we would at times take them up to the roof and enjoy the gorgeous view of Sky Tree. The rooftop deck is unique and I did not see any other buildings around the area with anything similar. It is exposed to the sun during the daytime but is gorgeous at night. The laundry machine is on the roof.
Our room was much more spacious than what we would have gotten in a hotel. We had two bedrooms (one queen bed and the other is a living room that converts to a bedroom with futons on the tatami). Our family of four slept comfortably. There is a refrigerator and kitchen and we were able to cook some simple meals at home. Toto toilets and Japanese style shower/bath.
The location itself is also great, a short walk to Sky Tree/Oshiage station with convenient access to the rest of Tokyo via train. There is a market to get food/snacks around the corner. There is a fantastic, shaded playground perfect for kids just across the street.
Overall, we had a great time here. It's always hard to know what to expect going to a new city. We felt very comfortable knowing that Reina was always around to help answer any questions, attentive to detail to our needs and we left feeling that we made new friends in the city. We plan to stay with them on return visits to Tokyo!