The host was very quick to respond to our requests. She was also extremely accommodating when I asked if we could store our luggage in the place after checking out. At first the building looked old on the outside and I didn’t have a good feeling. But once I entered the suite, I felt like it was a hidden gem. It was big in Japan standards and very clean. We stayed in 3 places hosted by Airbnb in our Japan trip in various cities and this was the best one.