Tom was an excellent host in Japan and provided excellent directions for check-in and check-out. He was also extremely responsive, which I greatly appreciated. The space is a bit smaller than expected- definitely cozy. However, the space is clean and the fresh towels are nice. The small pillows weren't useful and we ended up having to improvise with doubling up pillows so our necks wouldn't hurt. As mentioned, the apartment is just minutes away from 2 JR stations. Overall, greatly place to stay as long as you don't mind a small space.