This place is amazing! The location, the interior. Just super cool Japanese modern. My family loved the place and want to stay again. For a short stay - this place has it all. The dryer is actually a washer and dryer in one and the one touch feature - fabulous. There are only two items that may or may not be drawbacks depending on your personality. 1. The building is designed in a way that if there is a party upstairs, well you become participant rather quickly. 2. If you are planning on a long term stay and want to cook, kitchen is kind of small. For issue 1. Tung was great - responsive even late in the evening and followed up the next day. Basically, the concern shown for my family involuntary involvement in the party was superb. Despite what we dealt with, we have marked and when in Tokyo again will put it on our list. It is that cool!