First of all the communication was excellent! There was never a moment when I felt like we could be left without a place to stay. Which has been the case for so many other places I've stayed. Second the actual apartment is BEAUTIFUL!! The decorations and set up are perfect. The only thing that was difficult was how far it was from everything around it. It took at least an hour to get anwhere via the toll way, which is not cheap, but it was always nice to come back to such a beautiful home after a long day of exploring.