By far the most disorganized and ridiculous experience I’ve had on Airbnb.
At the last minute, this host claimed that this room would not be available and said they would give me an “even better” room. The only reason I booked this room was because my husband and I had our cat with us. When I asked if the new room was pet-friendly, they didn’t have an answer and had to check… I mean, really?
The new property ended up allowing pets, so then they sent us the address - via their OWN listing site (looks like the property we actually stayed at is not on Airbnb) and we went with it because we had no other choice.
Even though my husband and I communicated with them in Japanese, written communication was quite sloppy. Things were repeated or sometimes even mi