The room itself was clean, however, it was a bit smaller than expected and had a musty smell. There weren't many outlets available which is inconvenient if you have several things you need to plug in. The location was perfect for exploring Shinjuku and close to the subway where you can quickly access other places. There were umbrellas available for use at the front which was nice to have. David and Kyle were very friendly and helpful. Overall, I enjoyed my stay and would recommend it if you are on a budget.