It was very easy to navigate here. We revived plenty of direction/communication ahead of time. I was very pleased when we arrived that there was an attendant to check us in and the room was exactly what we were expecting. If anything, I was expecting a smaller room given the size of hotel rooms in Tokyo. We had more space than I anticipated. And the extra futon we needed was already set up nicely for us. Overall it was a good experience. I would also note that it is a walk up, so do not consider this location if you cannot use stairs. Otherwise, great!