Midori was extremely quick and easy to communicate with. Check-in was easy and we had detailed instructions to use everything in the apartment. This was a spacious apartment that was very comfortable--great for a group or family. Short walk to subway--or easy 15 minute walk into the heart of Shinjuku area. The beds were comfortable and all of the appliances were clean/new. Great water pressure/toilets (automatic/heated seats/etc!). 2 bathrooms/2 showers made this very comfortable for a larger group. Would absolutely stay here again and recommend it to anyone. Thanks Midori for such a great stay!