Can't recommend highly enough. Serina is lovely, thoughtful and helpful, and is very handy as she speaks fluently in English /Japanese and Mandarin! (I'm sure Serina may speak other languages too!). All up, this is a gem of a stay. Great locale around 20min from shinjuku and jimbocho. Once you have your bearings really very easy, and Serina will help you as best as possible. Will definitely stay again!