Izumi is really very very nice. She replied my questions nearly at once. She was so thoughtful that she even provided diapers for my little son. My fright was delayed and we arrived late at night. She picked us up at the station and served us some snacks and milk. The flat was very large which was very difficult to find in Tokyo. There was a massage chair in the flat and my husband enjoyed a lot on it. She provided all the things we needed, from diapers to tweezers and even shower gel especially for men. Skytree was in walkable distance and the station was about 5-10 minutes walk. She was so kind that she drove us to Ueno Zoo. I would definitely stay with Izumi if I go to Tokyo again and I strongly recommend you to choose this flat.