First of all, the house is 3-4 houses away from the train rails so you can hear the sound of the passing train until midnight. The house is 12-15 mins walk from the station and not 9mins.
We arrived in Tokyo and stayed in a hotel for 3 days because of a prior commitment before we booked this house.
So sad.... We had a bad experience .
We were not allowed to check in early, so while waiting for 4pm , we decided to buy some food that we can cook as soon as we get to the house because we have been eating everywhere during the past days. To my surprise, there was no cooking equipment like pots, pans and so... so I started to text the host, he kept on telling me to check all the cabinets which I already did before I texted him. And he ended up of saying that we better eat in the restaurant because there are a lot nearby. It was already 9pm, and I was hoping he will send all the things that are missing. But I was wrong.
He texted me the next day , saying that the previous guest lost those things. I told him that it was not our fault if they lost them but it is his responsibility to check if everything is complete for the upcoming guests. He sent the pots, pans , detergent and some kitchen utensils late in the afternoon the next day..
When I asked for a compensation for 2 days, he said sorry but he can’t refund our 2 days and better talk to airbnb.
Our primary intention and goal of renting an Airbnb was to save on our expenses but that was not met at all.
As a loyal customer, Good thing I had airbnb’s support that made our trip a little better.