We visited during the onset of the Corona Virus pandemic, and had to change our plans multiple times due to flight cancellations and Ayumi was always very responsive and accommodating. The apartment is great, a very good size for Tokyo and we loved the location. Was very convenient to a fruit market and the 24 hr laundry for drying was very convenient as well. The food in the area is wonderful and the proximity to the JR station (which is one stop from Shinjuku) was also an added plus. We could not have asked for a better experience all things considered and will definitely stay again if we make it back to Japan. Thank you for a wonderful stay!