Our family of 4 plus a friend really enjoyed our stay here. The house was great, with comfy beds on tatami mats that meant we could move the kids closer to us so they slept better! Good kitchen and bathroom and the location is great to easily access two different tube lines, and lots of shops/restaurants nearby. Elaine replied to our messages before and during the stay within an hour and we had no problems while here. Would recommend for a family with small kids that want to have a living space but be close to everything :)