Tracy and Ash were great hosts - before we arrived they provided us with very useful info for getting to the house from the airport. The included mobile wifi was invaluable for getting around Tokyo, for navigating and looking up info on the fly. The Pencil House had everything we needed and the location was great - close to a train station but quiet! Also, to have a large space like this made our holiday relaxing and comfortable. After a day Tracey and Ash checked in with us to make sure we had settled in OK and offered help if we needed it. We highly recommend this accommodation and our hosts.