The hosts are extremely quick to respond to your messages and are kindhearted. However, there is a shame in that they seem unable to go further than that in providing their service.
Me and my partner noticed, upon entering the room, that the TV on the bedroom wall was broken in the back, as well as the gaming set atop the TV, which proceeded to fall on me because it was barely hanging by a thread (by duct tape, to be accurate.)
They provided us with 1 pair of towels (small & big) for A WEEK of our stay.
We needed to be a bit of towel scavengers before purchasing more towels for ourselves.
The water in this room was incredibly weak. To put it into perspective, you need to wait 30-35 minutes for their small bathtub to be full, assuming all possible water is going into it.
Our last complain would be the overhead kitchen cabinets. They are a death trap for you, if your height is anything higher than 5’7.
Overall, it was an apartment we could live with, but not wholeheartedly.