The check-in and out was very simple and easy, the place is close to a metro station and walkable to center of Shinjuku area with all the things to do which was really good. The bathroom and cupboard used to store items were a bit disty and messy, we could not find the pillowcases we needed. However, the place is big for a Tokyo apartment and the sofabed is surprisingly very comfortable to sleep in! Fitted my family of 4 nicely!