Atsuko is really nice and thoughtful person. She responds quickly and always communicates well. There are a lot of thoughtful amenities as well like teeth blush/paste and pajamas. The rooms were very clean and I had a private bathroom. Private room has a lot of books related to traveling Tokyo or featuring interesting places in Tokyo which travelers would love. The place is close to many convenience stores, grocery stores and restaurants. Over all, I can recommend this place to everyone.