The bathroom was not clean with previous guest's hairs found around the sink, in the bath tub and other surfaces. The bath tub where we were supposed to stand in order to shower was not draining properly. Yuri was initially quick to respond and arranged to have the bathroom re-cleaned within a few hours. However after this the bath tub was still not draining properly, and other areas of the apartment were left dirty (hairs on the bed, crumbs in kitchen etc). For the duration of our stay, the only way for us to have a shower was to stand with our feet soaking in this dirty blocked drain water - really very unpleasant. Uncomfortable stay, unable to have a basic, hygienic shower. Also no mirror outside of the bathroom so if you want to see how your new Tokyo clothes purchases look - not possible.