I stayed here for two months and so glad I made the choice. The communication and checkin was seamless! They provide all the essentials to make your stay comfortable, down to the small details like extra hangers, qtips, bandaids, and 2L water! Some reviews mentioned of traffic noise since it is located right across a freeway, but I was on the 8th floor and the bed is tucked in the back so it did not bother me at all (8th floor room also has a view of the Tokyo tower from the bedroom!). I would love to stay here again!