The place is clean and is exactly what's in the photos. Sei didnt meet us during check in or check out, we just let ourselves in. She wasnt replying to our messages quickly that time so we just assumed we can check in 30 minutes earlier. She didnt respond to most of our questions and messages but we survived because there is an instruction booklet/manual for the remote, heater and general rules inside the house. Other than that, everything was fine. Washing machine was easy to use with detergent provided. Balcony was good for hanging wet towels and clothes after laundry. Heater was quite difficult to use because it was operated by gas. Every basic thing you need is in the house. Thank you sei!