The place was definitely very easy to find with only 1 mins walk from A2 exit Higashi Shinjuku sta and check in process was also per described. The room was smaller than expected, you can't fully open 2 big luggages but the amenities were complete, they even provide you with band aid, scissors, etc. Although there were confusion re the pocket wifi but Amanda was very responsive. Overall, if you're looking for convenience and mostly use the place just for rest, this is the perfect choice for that.