Hiro is a very responsive and understanding host. The stay was perfect for what we needed it for, it’s very easy to get to Shibuya which is a great area with heaps to do! Convenience store, grocery store and 2 train stations all within 10 minutes walk. Check in instructions were clear and simple, and a lot of information was provided. We enjoyed the comfy bed and heater right above us. Wifi and hot water worked without any issues. It’s not fancy, but it is GREAT for the price!