This was the first time I have gone abroad and the first time I have been to Japan and I thoroughly enjoyed my stay. The space was clean and had everything we needed and expected. Instructions were provided for everything! We knew where to get more paper for the bathroom, where the towels were, where the detergent and other things were also provided. Tomoko was very responsive to our questions and we had no issues with the location. The main area of Shibuya was a short walk away and there were two stations within walking distance that helped us get to wherever we wanted. It was all we were hoping for and could not be happier with our stay.