The location is great! We used Shibuya main station every day and it is only about 7 min walk. If you use the Mark City tunnel it is all indoors with AC even though outside is very hot and the tunnel has tons of bakeries and restaurants. There are so many places to eat just around the corner and so much going especially at night. We found the best way to get to the place from the airport is to take the limousine bus as they suggested but stop at the Cerulean Tower Tokyu Hotel instead of the Excel Hotel because there is a skybridge to cross the highway then you are only 5 min (or less) walk to the apartment without any stairs. The place is clean but the bed arrangement is tricky as there are only two single beds in the bedroom and in the living room there are two sofas but not long enough to sleep on. And they are not really pull-out sofa either. We made it work though with just three of us. If you have four people, it will take some creativity to make it work. The neighborhood is the best part and we will definitely be back and we would love to stay at this place again.