Apartment is exactly as shown on pictures. If you are travelling with young children (like me), it might be better to catch a taxi from Shibuya station to the apartment instead of walking to the apartment as it can be challenging as the walk to the apartment is quite hilly, as mentioned by other reviewers. Taxi costs around 600 yen to the apartment. Easy to get a taxi outside Shibuya station. On other days when you don't half to drag luggages, the walk to and from the apartment is fine. Remember to use exit 16C from Shibuya station as it is a lot more convenient and nearer. Apartment is very clean. Beds are comfortable. Neighbourhood is quiet and safe. Overall, would definitely stay again when i visit Tokyo again!