Okay our was very nice to deal with and prompt in communications, however the ad for this apartment does not accurately describe a few things. First is that the apartment is up five flights of stairs with no elevator, secondly it is quite a long way from the train station if walking with bags, third is it is quite small and a family of four will feel very cramped. I would say this apartment is fine for a young couple who don’t mind walking, but it is quite expensive And like us they may find that better value in a hotel room.