This place was great!
1. Bryan was always available for contact and replies extremely quickly. One of the things I like about Airbnbs is it links you with accommodation and with someone that can help you with questions about where you are staying/going
2. Location was excellent.
I've stayed at a couple of different places in Japan before. Gotanda was my favourite. I have realised staying next to big stations like Shinjuku seem very convenient but because there are so many exits it actually can take you 10-15min to get home from the station. This place is 5 minutes from the station. The station is small so very easy to get in and out of, on the yamamote loop line so easy access to your other more well known stations - shibuya, Shinjuku, harajuku. Around the apartment itself are many many convenience stores and restaurants. Going from the airport to this apartment is very doable, there is a route with lifts and escalators, they will even send you a video clip of how to come!
3. The size was great for our family of 4. If you are planning to stay in Tokyo for a little while, it's really nice to come home to a space with a kitchen and a lounge. If you stay in Tokyo only for a few days you may not need a space like this one.