The host was kind and responsive but there were a few issues I had. There were no hand towels, face towels, or bath mats provided. Only one towel per person. There was junk and garbage on the shelves. Used slippers by the entryway and a sponge in the bathroom was left from previous guests. The upstairs guests were extremely loud and stomping at very late hours on the weekend and I know that is not a reflection of the host but it’s important to note for other guests. However, the main pros to this stay was that it was very close to Shibuya station (10 min walk), the host was responsive and check-in was easy, and the beds were comfortable.