Cassandra & Mikoto were very responsive to messages, which we appreciated. A portable Wi-Fi hotspot was provided for us to use, which was a helpful supplement to the one we had already (so we could swap routers when either ran out of battery).
There was a simple self check-in and check-out process.
Towels, shampoo, and body wash were all provided, which saved us some hassle. There's a coin laundry facility down the street that's easy enough to use. Beds were firmer than we were used to. There was a decent amount of space to lay out our luggage, as well as a closet for additional space.
It's about a 12 minute walk to the nearest subway station, which we got used to pretty quickly.
Overall, we were satisfied with our stay!