Tom's place is on the same block as the Nishi-Shinjuku station, super helpful if you're taking the Metro. Folks with JR passes can ride it one stop to Shinjuku station, or walk about 15 minutes to Shinjuku station to catch JR lines. The neighborhood felt clean and safe. The apartment building was surprisingly quiet. The apartment had a comfy bed, plenty of towels, and the heater worked well (it was really chilly when we visited.) The space was clean and organized well. It's a small space, but my boyfriend and I were able to store several pieces of luggage and a ski bag and still have room to walk around so it worked well for us. :)