Once you find the location, it's pretty easy to get to the subway station. Good size for family to stay for the week in Tokyo. Close to grocery stores, restaurants and shops. Heater worked well with closing the tatami walls to keep the living/bedroom space warm on cold nights. Lots of hanging racks for coats and clothes for drying. We would stay again for future trips. Masami answered my questions promptly before we traveled to Japan. Clear instructions on finding the location and clear instructions on operating appliances to dumping garbage in her notebook.