From our initial communication to my check-out Mas was very accommodating and responsive. There were no issues with his place and everything is as advertised, a great value for staying in Ginza! I would highly recommend this stay to anyone visiting Tokyo, as it is so easy to get to many of the best sights, restaurants and nightlife the city has to offer! I know I will be looking to book WOW Ginza before all else when I visit again.