We had a really great stay here. It was a great location - close to a well-connected station, food places and a neighbourhood that is low-key but also right by the skytree. Everything was very clean and tidy. We were provided with towels, linen, pillows, blankets, shampoo, conditioner, soap, toothbrushes, toothpaste, hairdryer, plates, cutlery, frypans etc. Stayme were very prompt and helpful responding to our questions. The check-in process was a bit confusing at first but we figured it out. If you are planning on using the dedicated working space, I'd advise you to bring an extension cord as the powerpoint was a little out of reach from the desk. Wifi, aircon and TV worked great. We really enjoyed our stay and would definitely recommend!