Ippei's apartment was very clean and comfortable. Beds were soft. The apartment is stocked with small appliances and cutlery. There was an instruction book which was very thoughtful as well. The only issue we had was that the key pad stopped working and we were locked out of the rooms. Ippei responded quickly but it still took a couple hours to get in. I recommend allowing guests to have a spare key in addition to the key pad access code to avoid this issue in the future.