Really liked our stay with Hiro. perfect for when you want to be in the middle of shibuya, thousands of restaurants, shops etc. literally on your doorstep. we especially appreciated the large roof terrace; wonderfully urban setting, in the middle of electricity cables and directly above the nightlife (mind the red light district though).
A note for families: we came with our baby and while the tatami mats were great for him, in retrospect should’ve gone for a place a little quieter and away from the crowds. Not easy to get up with a stroller either. but nothing to do with the room per se, which was exactly as described.