We didn't get the chance to meet with Takeshi or Mayu, but Takeshi was very prompt in replying some of my queries. We really like our room and the accommodation - clean and fully equipped. The common area is still under renovation and it is a shame that we didn't get to utilise it as much. But it was good nevertheless because we were able to meet other guests there.
Our room fit us comfortably but the wifi connection is very bad. There was also a smell in the room and since our room was located on the first floor above the front entrance, we could hear everything, especially the sound from the yakitori restaurant below. They did provide us with earplugs and that helped us to an extent.