I enjoyed this area and how responsive Hank was with my questions. The building wasn’t as easy to locate as we got off the taxi as the name is in English while the building name shown on Airbnb is in katakana. However, it wasn’t the host’s fault as I did not have time to read through all the instructions and watch the YouTube videos. I enjoyed the washer and dryer, the location was great, short walk to the center of shibuya in a safe neighborhood, check in and check out instructions were clear, the heated floor was a bonus!