My room was locked using a thin wire for bicycles, so anybody can easily cut it open, or remember the same PIN if they returned.
The bathrooms had black dust and slime. The shared sink on 2F was grimy and moldy, as if it hasn't been clean since pre-pandemic.
The hosts were extremely unhelpful when ANA was trying to coordinate dropping off my luggage (ANA lost my luggage upon arrival). They treatede like a pest. I felt very unwelcome and uncomfortable, so I ended my stay early.
Please know that this review has no association with the restaurant, which is a separate entity.