Kae was very informative and made sure we had the proper directions to her apartment and communicated well with us at all times via sms or emails. The apartment was exactly as described and we were very happy with its great location, just a few blocks away from Tokyo tower and just a few feet from Daimon subway station. The apartment had plenty of kitchen utensils, towels, beddings for our family and we felt very comfortable. I highly recommend it for families that want a 2 bedroom flat at the heart of Tokyo