Ai was super helpful and proactive, she made us feel so welcomed and comfortable. She waited for our arrival and helped us get settled, even switching on the heater so we wouldn’t come in to a cold house. She bought us local sake to welcome us and gave us recommendations for local eats! She’s also super responsive and goes out of the way to answer our questions even if it’s not regarding the airbnb! The house is so clean and beautiful, waking up to the view of the garden makes me feel zen. The house is also very spacious but feels very homely at the same time! The house is well stocked with amenities, even stationery, hair tie, floss for teeth, ziplock bags, etc, I’ve never been to such a well stocked airbnb before! :’)