We really loved this apartment.It was the best we had in our 3 weeks japan trip.The whole process was very clean. In the beginning you get a guide from Masami. It explains very well how you get to her apartment. We checked in and loved the way it looked. It was very clean and had a nice arrangement. Especially nice was that everything was explained in english. Perfect if you cant read and understand japanese. How the ac works/hot water/etc. The apartment is really near the station and easily accessible.If you exit the station you have a family mart and a seven Eleven near you. Masami answered really fast and helpful. All in all a really great stay and would definitely recommoned