We were very satisfied with the service they provided to us. We travelled as family with one baby, less than one year old, and we felt very welcomed and cozy. The apartment looked pretty nice, and organized, although we are used to big rooms, this one felt really comfortable and practical. Besides they delivered our breakfast every morning, they have western and Japanese style. The location it was very convenient, really close to Shinagawa Station, 5 minutes by walk. The neighborhood is really beautiful, secure and quiet. And the best of all was meeting the staff, they are very kind, helpful and knew a few words in Spanish, but they speak English very good though. We highly recommend their service, you won’t regret booking with them.