My husband and I stayed in Yuki and Emuri's beautiful apartment for four days and had an amazing experience. I've stayed in airbnb properties in Paris, Iceland, NYC, London, and others, and while I've always had positive experiences, this was the by far the best! First, the level of communication and assistance was above and beyond. Yuki and Emuri helped us with dinner reservations prior to landing in Japan, and upon our arrival, had already printed out detailed instructions on how to get to each of the restaurants we had booked. They answered numerous questions as we planned our trip, hailed us cabs, and were always 100% available, kind and highly responsive. They were both an absolute pleasure to deal with. Planning a Japanese trip from the states is not so easy, but Yuki and Emuri couldn't have been more helpful.
As for the house itself, it was wonderful. Excellent, convenient location to see the sites around Tokyo (subway station around the corner) and many shops/restaurants within walking distance. The house was immaculate, the shower was INCREDIBLE. I'm picky about showers, and the water pressure was top notch. Air conditioning worked perfectly, even in humid, 95 degree weather. Lovely toiletries provided, ample closet space and hangers, and very comfy bed. They even left us delicious matcha chocolate as a welcome gift. We really can't say enough. I highly recommend this property!