We had an overall great experience. When we first arrived we noticed the house hadn’t been cleaned yet, however, as soon as I notified Toshi, they came and cleaned the place right away while we went out for dinner. Based on the other reviews and quick response, I can tell this was probably the first time this had happened. I appreciate Toshi quickly coming over to fix this. The place has everything you need. It’s spacious and the beds are comfortable. It is also in a great location as it’s walking distance from all the popular shops and food in Shimokitizawa and only a stop away from Shibuya. Thank you Toshi!