Our host Manami was excellent. She was always there when we needed her and was very gracious.
The apartment was very clean and very, very small. I suppose this is the norm in Tokyo. Climbing up and down the ladder to the sleeping loft was also not our favorite choice. And the mats on the floor were incredibly hard. We asked her for second mats and it did not make much of a difference. We just got used to it.
This was our first stay in Tokyo so not sure what to expect with beds and space really?
Over all the apartment was very clean but way to small for my husband and I. But I am an American, if you know what I mean.