Chia and Chisaki were very responsive communicating with me throughout our stay. I forgot some valuables and they quickly reached out to me to resolve the issue. This was our first time traveling to Japan as a family with two toddlers and our obaachan. The house accommodated all five of us comfortably and had all the amenities a family with young children needs.
The house is very accessible from Narita since it does not require any transfers on the Keisei line. However, it is a bit far from the city center so getting to Tokyo, etc was always a bit of a trek. The house was very close to the nearest station so that was a plus. Overall, we enjoyed our stay!