I needed some emergency accomodation and Pangoo was happy to allow us to place a reservation on the same day. The accomodation is only a short walk from Shinagawa Station, and there are loads of activities within the Takanawa Wing such as IMAX, and aquarium, and various sport facilities. We arrived to a spotless apartment with sofas and beds already made, and Pangoo was more than happy to help with any requests we had. Highly recommended.