Mr Gianluca was there when we reached our house. He was very friendly and gave us a tour of the house. He even prepare a food basket for us. He also gave us information to check out the near by Koganei Park. The house make us feel very at home and the view right our house is amazing! The neighbour is quiet and beautiful. Kanako was very nice in helping us with the information we need and we couldnt be more grateful! They even provide bikes for us which we didnt manage to use it! Overall a perfect place to stay!