My partner and I stayed at Ginza East between 14-17 Dec. The place is comfortable for two by Japanese housing standards. The receptionists were very friendly and helpful. We sought their help with snowboarding booking because we had trouble reaching out to Japanese-speaking only schools in Yamagata. The team assisted swiftly and got back to us within the hour :)
The unit doesn’t come with a dryer, so it’s not as accurate as stated. In the winter, the room gets pretty cold and the unit doesn’t come with slippers. Guests will have to wear socks to be more comfortable around the house.
Overall, I think the experience was okay. It would have been better if we hadn’t washed our clothes and packed them damp. I appreciate the lovely receptionists and their warm smiles every time I enter or exit the building!