My family had a great time in Japan. I know we had a lot of requests, but the host was super patient to answer all our questions. The host always replied quickly too! The house was very clean and tidy, commented by my family. The host was very considerate that even before our stay, many tips and warm reminders were provided! I would like to say thank you to the host again, especially when I ordered something online, the host was willing to allow me to use his/her address and phone. He/She really really helped us a lot!!!! Now I know why all of his/her houses had so many good comments :] Wish more people know your house!!