Admin can contact by English very well. He reply chat and solve our problems quickly. We love van service very much (Have and extra charge). It 's make our big family (7 people) have more convenient. Van service round trip from home to Disneyland is a good idea for our family which have infant, child, adults and seniors. My kids can take a rest in the car seat too.
This house have 3 floors with 5 rooms. The 1st floor have a counter for check in and have cafe too. Staff help us to bring the luggages to room at the 3rd floor.
We can park the stroller at the 1st floor. Take the shoe off and drop it at the 1st floor. Then, use the slipper inside the house.
Room 302 have 4 single beds + extra bed + futon (bed on the floor) with 2 bath rooms, 1 toilet and kitchen. The room very new and clean. Same like photos in air bnb. Moreover, there are toilets at the 1st floor and the 4th floor too.
In the restroom have toothpaste, toothbrush, towel, soap, shampoo, hair dryer. There is washing machine which include dryer too.
We can cook in the room. In the kitchen have microwave, mini oven, refrigerator, kettle and oven. We must separate the garbage for recycled item.
There is free wifi in the room. You can ask to borrow many item from counter i.e. rice cooker, pocket wifi, and umbrella. There are instructions attached to each place. It help us to use the machine.
House is near JR - Uguisudani station (400 m from house) and Metro - Iriya station (350 m from house). It's easy for travel by train. There are many restaurants and convenience stores near the house.
Iriya station - Exit 1 have 100 yen shop, yashinoya, Family mart and super store which have fresh vegetables and fruits. It is easy for cooking at the house. We can walk to Sensoji temple by this way.
Iriya station - Exit 2 near gindago shop (takoyaki restaurant), Family mart. We can see the nice shot at this red light because the house is near Tokyo Sky Tree.
Uguisudani station - South exit have newsday, close to Lawson, Family mart. There is an elevator to ground floor (under the bridge) which opposite site with Uguisudani station. We can walk to ueno park by this way. It is very close to National museum of Nature and Science.
When Typhoon Hagibis approaching Japan, my flight was cancelled. Admin find the room for us quickly. He help to contact with thaiairways for new flight. He recheck the operation of Narita airport for us. He prepare the van to go to the airport including car seat too. We are impress the service mind from admin and staff very much.