When we were there, Nana was quick to respond to our questions. When the fire alarm went off because of a false alarm, she immediately messaged us, telling us the situation and apologizing. She didn’t need to apologize because it was not her fault, but it was nice that she was so quick to respond late in the evening. The place is small but homely and the location is amazing! On our walk to and from the station of takadanobaba we got met with several kitties that get fed by the locals. The 7 eleven was closeby, nana’s instructions before our stay to show how to get to the Airbnb was great and it was easy to find. The padlock did take some time, but maybe that’s just us, haha. We even had umbrellas we could borrow on rainy days! Overall, very happy.