The apartment itself was excellent--we had everything we needed and were very comfortable. The neighborhood was fine and the apartment was conveniently located within easy walking distance of the Ueno train station. This location made it a wonderful base of operations, as it were, from which to explore Tokyo. (The apartment is also within a short distance of a number of restaurants and convenience stores.) The apartment is spacious and well-lit, and the noise from the street is much less than I had expected from Tokyo. It comes with a full bath (complete with body soap, shampoo, and conditioner) and a combination washer/dryer, which came in handy after several days of trekking around Tokyo. Kentaro himself was welcoming and helpful during our stay. Communicating with him was never a problem. The top half of Sky Tree is more or less visible from the apartment, but I personally wasn't terribly concerned with the view. I felt very comfortable and safe at this apartment.