Sho was attentive to every question I asked and helpful. We were a family of 5 (3 kids 11-18) coming from the states.The place is difficult to find if you arrive late at night can't see sign. Locals showed us to door. Area is safe and about 5 blocks from train not close to sight seeing. Place was clean but does need a good dusting. It's small but perfect for our needs just a place to sleep and shower. The Tiolet area is tiny so if you're a larger person take that into consideration. One besheetts had pilings on it and old futon sheets too.The area has family mart and Lawsons close by oh a super market but close by 10pm. Restaurant's close by 10pm. We ate at hole in wall Ramen which place was good. Thanks Sho we enjoyed Tokyo.