There is a long steep hill to get to the place. It took me 1 hour to settle in. The link to the directions on how to enter the building did not open through the app. I tried calling the host but it didn’t even ring. After messaging the host, they sent me the directions. The room door was supposed to be unlocked but was locked. I called the host again and the host finally picked up but the way the host seemed was very strange and frustrating. They sent me a staff to unlock the door. After getting in the room, the host called again and I said that the staff unlocked the door for me. The host said that they are sending me a staff and I have to be present for some reason. I was confused but waited outside for another 20 mins. No one came so I called the host just to hear that they meant stay present while they unlock the door. Which I let the host know they already did 20 mins ago. Very frustrating and felt weird.