Apartment directions were easy to understand, found no hassle from Ueno station. Good location, reasonably quiet. Host answered questions quickly. Apartment had all you need for cooking and washing. We are two adults and a toddler, found space workable over ten days. We found it clean and tidy. Only real issue was base sheet did not find fold out bed, pretty minor. Plenty of food options and convenience stores and a short walk to Ueno park, zoos etc.