Sayoko was the best! She was easy to communicate with and was flexible with our check in time. Her house handbook was one of the best I read, because she had instructions for the air conditioner, for the electric range, and other Japanese appliances in English, as well as recommendations for nearby restaurants and super markets. We absolutely loved staying here and I would stay here again in a heartbeat. The neighborhood is friendly and active with lots of shops and restaurants. Sayoko's business and home are next door, so she's very available. And then, when we left, she gave us a ride to the train station! So nice, she didn't have to do that, and on the hot day with our luggage, we really appreciated it.