Location: This is a primo spot. It’s right next to Golden Gai, Robot Restaraunt (if you’re a into it), shopping stores, and fairly close to Shinjuku Station (15 min walk). It’s also 2 minutes from a nearby subway train, which is very convenient for travel, but you will need a suica card to use it. Lastly, if you enjoy Teppanyaki, there is an amazing and authentic restaurant next to the subway.
Communication: Staff seemed to be there all day and all night. They were very nice and helpful, and no language barrier.
The room: it was a bit small, but that was expected in Japan. I didn’t really mind very much because I was out exploring and eating most of my time. It has cool air conditioning, a comfy bed, kitchen, and bathroom.
If I came back to Japan, I would come back to stay here again.