Jay is super responsive... even on what seems to be miniscule queries. This gives you the peace of mind, to let you focus on enjoying your trip.
Location is superb. Walking in the area during spring is such a pleasure. We always take Ikebukuro Station, wherein you will have to walk through Sunshine City or Prince Hotel, but we felt like we were just cruising. Known establishments are just a few minutes away, like Tokyu Hands, Ichiran, Mutekiya, and Pokemon Center Mega Tokyo. If you’re with kids, they will love this area. I guess the biggest challenge is the place is on the 5th floor, with no elevators, so get ready with your daily cardio exercise.