We first contacted the host after booking the accommodation on 10th Mar 2019 for our stay on 27th to 30th Apr. No response from the host at all despite numerous emails and Airbnb messages to the host. We had to sought Airbnb's Customer Services Dept's help, the night (15th Apr) before we flew to Tokyo.
With the help of Airbnb Customer Services staff, Belinda (who was so helpful), the host finally responded with instructions on how to get there and how to get the key to the room.
Very poor and lack of communication from the host, and not welcoming too.
Instructions on getting to the accommodation was a longer way. There was a much faster way (as instructed by the Tokyo Station staff) to get there compared to Jian's instructions.
Lastly, what's the point of having a stove, microwave and plates if there was no pan or pot or even cutlery provided?