Sho has been a wonderful host. He was accommodating and responsive at all times, be it before or during our stay. His kindness and willingness to go the extra mile touched our hearts, and he managed to help me get an exclusive item pre-check in. This could not have been easy. During our stay, we had some questions on mailing and taxi services, both of which he answered prompted. He even texted to check in on us midway through our stay. We would like to thank Sho again for his hospitality. It was a shame we could not thank him in person. We hope he enjoyed the gift we left him when we checked out. All in all he is a great host.