PROs: close to quiet ekimae close to Shinagawa. Cute area. New bath/shower. Color-coded towel sets. Upstairs 2 bdrms roomy enough for luggage, adequate but not very comfortable beds/futon. Adequate (mismatched) dishes & leftover disposable utensils.
CONs: LINENS WERE MISMATCHED, very dingy, looked unclean, not professionally laundered - grossed out. FUTON COUCH (old!) had one broken armrest & could not be used as bed. LOTS OF CLUTTER/GARBAGE in laundry & bedroom closets (leftover luggage & junk from other guests - gross), LOTS OF CLUTTER IN KITCHEN CORNER. **HAD TO PROVIDE OWN TOILET PAPER - provided with last bit of roll for 5 ppl, requested location of stock, was told they do not provide "additional." I think ADEQUATE would suffice.**
Overall, disappointed but due to season and availability, had little choice. After staying there I thought it was too expensive. This place could be a *GEM* if updated, properly stocked, CLEANED & lock fixed. BEST THING: CAFFE LOTTY & location.