Read the small print in the house rules,
Had to pay an extra fee to store my luggage that was not allowed to be taken my room as it was 5cm “too long”
The claim was that the snowboard could cause damage to the wall.
There was adequate space to store it in the room,
Rather than charge me a fee to store the snowboard , why not charge me me a fee ‘if’ i caused damage.
Seems like a money making scam.