David was very helpful with the entire stay, from check-in to check-out. He was quick to reach out and offer help for directions on how to get there (I was about use the wrong subway station to get there and he pointed out that there's one right next to the place, which I had forgot about) and he responsive to any questions I had during my stay. He was also very helpful with holding my luggage while I had left to visit family outside of Tokyo and needed to rebook his place for when I returned (I had plans to stay elsewhere but those fell through, so I booked his place again while I was there). He even made sure my luggage was in my new room when I returned to stay at his place again. He was helpful even when I was leaving! The place itself is perfect enough as a place to sleep during the night and for temporary stays. It was enough for me to store my larger luggage and stay move around.