Jenny was an absoulte gem! We had to check in late due to a late night flight, and we had issues with the key, but she came to meet us and help us in late at night. She also was very generous with her time to help us with directions on how to get to Disneysea, and lent us an adaptor since ours wasn’t working. We were travelling from her Airbnb to Osaka when on the very morning of check out an earthquake occurred in Osaka and she was so helpful searching up for us when the trains are available! Lifesaver! Sweet, kind and well spoken English. The amenities were all provided for, great bathroom, toilet and main room!