Very responsive and friendly host! Everything was smooth from check in to check out. Although location from subways are quite a walk but the area has many restaurants and retail shops around. Its onky burdensome to drag our luggages on the first and last day but otherwise we love the area. In terms of property, all appliances were working well. Although it takes awhile for the heated water to flow and we found it hard to tweak the heated water to the right temperature. Also, it would be great to have an extra set of pillows! On the whole, still a really great experience and these are really nitpicking. Have confidence when choosing Ruka’s property.