Shin's home was very clean, and we enjoyed the complimentary coffee and the use of a washing machine. Shin was also very communicative and checked in with us ahead of time as well as during our stay. We did have a few issues though --as a couple, my boyfriend and I were not able to share either of the beds comfortably (they seemed to be in between a twin and a double bed size), the hallways were noisy from other tenenats opening and closing the metal doors to their units, and wi-fi was spotty.