This place was amazing. Hiro and his staff were so helpful. The location is great, a few minutes walk to Shibuya crossing and station. Our room was on the third floor so it was definitely a work out for us everyday. However, Hiro’s staff was there to greet us and help us with our luggage up the stairs when we arrived and when we left. They even gifted us with some cute Japanese handkerchiefs. The room was very clean and has pretty much everything you may need. I would not hesitate to book this place again if I get another chance to visit in the future.