It is extremely rare that I give bad comments but to be honest, when I arrived it was obvious that the cleaning has not been done. There was previous hosts hair everywhere and the toilet was disgusting. Mei was prompt to reply and manage to plan the cleaning for the day after my arrival but when the cleaning fee is quite expensive like it is for this flat, you except that it’s done properly. I hope it was simply bad luck as the flat is nice and the area really convenient with shops close by and easy walk to Shinjuku and Harajuku. Mei was also really quick to reply and solve the problem.