The staff gets 5 stars. They were helpful and responsive. The young lady at the front desk helped me operate the washing machine for the first time.The room was actually MUCH nicer in person than the photos and it was very quiet.
The room could have been a little cleaner. I can see that a woman stayed in the room before me by the amount of long hair I found on the floor and the bathroom. I am not a neat freak, but I know it would have really bothered others.
There was also a rule that you only get one full-sized towel and a couple of smaller hand towels during your stay if you stayed under a week. I was there for 6 days and had to wash my big towel a few times. Even two full-sized towels would have been better.
Then neighborhood is actually pretty quiet for Tokyo, but there aren’t great food options in the region unless you take a long walk.
Overall these were decent accommodations with an all star staff. I recommend it, but only suggest that they clean a little better next time.