We enjoyed our stay at this place. The shower water temperature was not working well in our original room. I told the front desk and David (manager) messaged me the next morning. He came by to check it out and offered to move us to another room. We did and it was much better. David also gave us a gift card for the inconvenience which was very thoughtful. The location is okay and about a 10-15 min walk to the shinjuku station. It’s an older apartment with some wear and tear but overall pretty good. Bathroom is tiny but bedroom was a good size. Overall a good stay.