Yui was really helpful and welcoming. Communication with her was very fast and she was waiting for us when we checked in - she even helped us carry our luggage up to the room! The apartment was clean and well-equipped - loved the windows all round for the sunlight & fresh air. The neighbourhood is quiet and there are many restaurants and convenience stores around. The walk to the nearest station, Sakurashimmachi took about 10 minutes so if you have a lot of luggage, that may be quite a walk!