although the office and check in process was a bit different and hard to find initially the place was in a fairly good location with train options and many restaurants. It’s about a 15 minute walk to the main part of Shinjuku and for JR pass holders it’s important to note the closest station is 10 minutes away (longer with little kids). The house itself was good value for the price. We were a bit surprised about the additional cost to convert the sofa to a bed which you cannot convert back during your stay. The host spoke clear English and they were very accommodating.