The apartment is well situated, 15 mins by tube to Shinjuku and close to the metro station. The building is a little industrial and be warned the stairs are steep to manage with bags. Check in is ok and the directions are very comprehensive. Quiet neighbourhood mostly although a bit of noise on weekend nights. But shops and cafes close by.
We were a little disappointed upon arrival. The photos make the apartment look bright and airy but it actually has low ceilings and was a bit dark. The apartment is heated by air conditioning units in the bedrooms. We couldn’t find any heating in the main area and found the apartment to be hard to warm up.
The apartment is clean but bathroom looks tired and we didn’t use the bath because it didn’t look very clean. Plenty of hot water.
Beds are comfy and bedlinen was fresh and clean. The two front bedrooms are quite bright but the rear bedroom is very dark. Not great lighting and a window looking into a wall. There is storage only in one bedroom.
It’s a fairly large apartment and if you need the space then I think it is adequate. Disappointed by a few things. Towels not great very small and smelt a bit of damp. Although team was responsive in providing more. Wires hanging from the ceiling in the bedroom. Bulbs missing. Lack of heating. Hence the rating.
Support team responsive and apartment on the whole did the job.