This is the first time my family encounter kind of air bnb in Japan weve been in japan 10x and this is terrible no hot water , no heater the aircon is not working and the worst thing the electricty is shutting down evrytime we use the heater and the host told us not to use the heater because its overloading too cold then asking us not to use , my son taking a shower then the electricty went off i tried to reach the host but the only thing she say is sorry , 6 of us and only 2 got shower the rest of us did not, im trying to reach the host again to demand for a 50% refund because of no sleep etc of what happened the her only response is will take care of it , the kitchen too much stain so dirty the smell of the house is too bad , the location is poor hard to find and its far from the station the worst air bnb for us we all had no sleep