The place is clean the hosts are great what really makes it outstanding is the level of service feom the hosts. They picked us up from the train station and organized a Kimono rental for us. They helped with train times. There was an adapter in the house and hair dryer, soap and tooth brushes. The book of suggested sight seeing and restaurants was made by the hosts and left in the house and was great as was the personal welcome when we came there and showing us how to use the bus which is close to the house and takes you to Ueno train station. I also really like how the toilet is separate from shower and also separate from sink and mirror. This makes it easier when sharing with others. The laundry mat next to the house has dryers too but also a washer and soap is inside the apartment. Separate AC in each room and kitchen separates the bedrooms so there is a bit of privacy between them.