Tbh I have no idea how previous guests could describe this place as sparkling clean. It wasn’t. Not at all.
The photos and the description don’t tell the truth.
It seems the place wasn’t really cleaned since the photos were taken. It‘s written that you get a closet. We were looking forward to having a closet since we were living out of backpacks for two weeks but the closet was stuffed with blankets. We couldn’t put anything in there.
The fire alarms weren’t there. Just the mountings (?) were there but no actual fire alarms. The whole house was really cold. The AC was too weak for our room (30 degree celsius every day and it wasn’t warm in there) and the blankets were way too thin for the temperatures. I don’t even want to know what’s going on there in winter.
They vacuumed the place often and changed towels but that’s it.
We’re actually really disappointed.
We didn’t even know who to ask or where to complain since no one actually introduced themselves.
The check-in was easy but she just showed us to go upstairs. She didn’t tell us her name or asked for ours.