My group and I were originally placed in a new room that didn’t look exactly like the pictures, and we had some issues with the space. Kelly immediately made sure that we were moved to another room that fit our size better, and her staff was extremely respectful throughout the whole trip. Not to mention that the host provides a map/guide with pictures to get from the airport to the BNB. The room itself was a great spot with everything we needed to recharge to go out again. There’s also a great view on the roof too, definitely adds to the experience. If you’re a tourist looking for a spot, this is a great place to stay.