I stayed at the BAIX cabin in Shinjuku with 3 bedrooms and a sofabed. It was plenty of space for our group of 6 people. I asked Mary for instructions with pictures of how to get to the property which she quickly supplied. All communication from Mary was in Japanese, and I used the “translate” link in the Airbnb app to translate into English.
My family and I were able to navigate to the building with success. We were not clear how to access the key to the apartment, and called Mary. A man answered and promptly came to us, retrieved the key, and took us to the apartment.
He showed us inside and helped us get the tv set up when we asked for help. When I asked how to access the wifi, he said there was no wifi. Although wifi was in the listing, we had to go outside to find internet connections.
There was a washing machine in the apartment, and a clothes rack to hang your clothes to dry.
The kitchen was equiped with several china cups and a hot pot. The stove looked brand new and unused. The apartment looked new or newly renovated. It was spacious and clean.