The apartment is an easy walk from NishiOi station and Akiko’s instructions for the keyless access were simple to follow.
I had two large teenagers travelling with me and we all found enough space, although given it’s in Tokyo the space is compact.
The kids appreciated that they could watch Netflix at the end of the day sightseeing while I loved getting a wash done and dried each day.
Akiko and Neo were very quick to reply when I had any questions.
Would definitely recommend this as a great place to stay, especially if you have a JR Pass as Shinagawa Station is just one stop away so lots of travel options.