Cute apartment in Shibuya but there was a big misunderstanding, I unknowingly checking into 203 B and not 203 A. According to the instructions and photographs of the house manual (used offline I had no WiFi) I was at the correct location and successfully accessed the key. On the second day around 3pm, a Korean family arrived at the apartment for their reservation and I was beyond embarrassed and frustrated. There was a language barrier and the woman was acting irrational. Upon contacting the host, he told me to move from 203 B to 203 A. My friends were out while I was resting, so I had to gather all of their belongings, in addition to my own, to move. The host seemed upset with me but I followed the house manual instructions. The house manual did not specify apartment A or B anywhere. The photographs in the manual also did not picture a labeled mailbox. The photographs instruct you to open the gate by inserting the key into the call box, which worked for 203 B but not 203 A. To make sure I was not crazy I tested the new set of keys and they did not work as pictured. At 203 A you have to manually unlock the gate with the key. There are so many layers of confusion here, I am not at complete fault. Once I got into 203 A the pocket WiFi battery was dead. There were two cables for charging the device but neither of them worked, one appeared to be bent. I had to walk back towards 203 B to use their pocket WiFi and message the host and tell them about this new issue. Slow, unhelpful responses. I was persistent and got the pocket WiFi to charge after propping the cables up to stay in place. Also worth nothing, the listing says the apartment is a 7 minute walk from Shibuya station. This is not accurate. It’s realistically 12-15 minutes, especially if you have a large backpack and aren’t speed walking. The hosts need to understand that many foreign travelers do not have consistent WiFi connections and the check-in instructions could be more clear. Label the mailbox with an A, and use that updated photo for revising the manual. Despite the hiccups it is a cool apartment and walking distance to many restaurants and shopping neighborhoods.