Grateful that the place is available at the last minute as our previous room was cancelled. David was responsive to our enquiries. The apartment is about 5 mins walk from 2 subway lines and a 15-minute walk to the Shinjuku area. The room is big enough for our family with 2 toddlers and they provided a pull out bed which was greatly appreciated. Joanne was a big help during our checkout and assisted to book a taxi and the shuttle back to the airport. Will definitely consider the apartment next time we're back in Tokyo.