This was a very nice space - one of the nicer places my group stayed in our travels through Japan, and the location suited our needs well. The check-in process involves meeting either the host or a helper, and therefore a bit of communication/coordination beforehand. While this ended up working out 100% fine/as planned in the end, some of that communication came only shortly before our check-in time, late enough that we started putting together alternate plans until we heard back.