Booked this place for my relatives’ short stay. On the first night, a “cleaning staff” with no cleaning equipment tried to get in in the middle of the night. (We double locked the room so he couldn’t get in) However he later apologetically said that he made a mistake so we just left it though we didn’t feel safe because one of the guests was in the shower and it was late at night.
The room seemed left uncleaned and the air conditioner was clogged with thick layers of dust, not blowing any air so we had to take the filters out to clean it ourselves. (One of the guests had allergic reactions to the dust and hurt their eyes)
The dishwashing liquid was very diluted and not sufficient. The hand soap in the bathroom was empty. Not given any extra trash bags even though we had to sort our trash.
Leaving out the the cleanliness and security, the location is great; walkable from 2 subway stations and very near Shinjuku. Super convenient. The host is also very responsive.