Masami's place was absolutely wonderful! Communication with her was easy, fast, and clear. She gave us very detailed instructions to get to her apt from Narita airport which was very helpful. She even messaged us on the day of our arrival to make sure we are all settled and checked-in. Her apt was only a 5min walk to the station and 7/11 and Family Mart was right down the street! The apt was very clean when we arrived and she had clear instructions laid out in the apt on how to use the appliances, where to throw the trash, if something doesn't work, etc. The bed was also super comfortable with very fluffy pillows and blankets! It was the perfect place to sleep after a long day of sight-seeing. My partner and I are already planning our next trip to Japan and we would be very happy to stay at Masami's place again! We definitely recommend Masami's apt!