Ken and Masaya are outstanding. They have the best room guide which makes it pretty close to impossible to get lost. They checked in on us throughout our trip to make sure we had the best experience and offered us some recommendations to local areas. They have a pocket WiFi which we used all the time and found indispensable. They even rented us a separate one that we could use for our remaining trip in Japan! The location of the room is great. Local bars in the block, 7 minutes way from Shibuya crossing and Shibuya station but still felt quiet and private. The rooms are small but that’s normal in Tokyo and the room still had full amenities including a small washer and detergent to wash your clothes, mini fridge and balcony. We loved our experience! Thank you Ken and Masaya for making our first trip to Tokyo so wonderful!