The living room is ok and looks quite like the picture, although the other rooms are very older (bathroom and kitchen).
We faced several problems though :
- The dishes were all dirty when we arrived, we had to clean them by ourselves. Previous occupants might be the true responsible people, however the cleaning fee is quite high, we expected this kind of basic things to be done.
- The trash are supposed to be kept in the apartment because you can find many informations sheets in the apartment telling you NOT to get rid of your trash, for some reason (I believe they don't trust the foreigner in sorting the wastes by themselves?).
It can be a problem when you stay, like us, 2 weeks in the room.
The Irony is that at the end of your stay, when your owner give you the informations on what to do before leaving, she explains how and where getting rid of the trash. Very Nice.
- More important : I had several simple request which were ignored and replied only with automated messages completely unrelated to my questions.
For example we arrived earlier than expected (16:45 instead of 18:00 which we had convened with the host, although the check-in is supposed to be 15:00), the room was not ready (no key in the letter box and the cleaning person was still in the room when I went upstair to check).
Not big deal, it was our fault, but when I asked our owner, at 16:00 if it was ok to check in a bit earlier, she replied only at 18:30 that the check in was at 15:00 and it was no problem to get in the room.
Felt like talking to a robot, fortunately, we had someone helping us with the luggage and wait in a warm place till the room is ready because we landed in the middle of the street with no idea on what to do.
I don't mention my other requests being completely ignored.
The owner probably could not speak english and not understand my requests (although I told her I could speak Japanese too), or she simply did not care.
Either way, I decided not to ask anything anymore during my stay.
I believe this host has tons of apartment and good business, and doesn't really pay attention to her customers.
I stayed in many Airbnb apartments in Japan over the past years, it was my very first time being so disappointed by an owner.
I insist on the fact that the apartment is ok by itself though.