Moma had a fast response time to everything I communicated. We were even able to check in early if needed. The property is conveniently located in between two train stations that are maybe a 5 minute walk away with a super market, 7-11, restaurants and produce stand near by. The space itself is well thought out, clean and had Japanese/English operating procedures. The lay out could not have been any better for my family and I as we enjoyed our New Year weekend in Tokyo.