The place is maybe a bit smaller than what the picture shows and the extra mattress leaves no room for walking or opening the door, but if it's only one person or a couple it's perfectly okay for Tokyo. I was travelling with my son so we had to use the extra futton and it did make the room a too crowded, with no space to move around. Communication and cleanliness were great. It is 4 min walk away from the subway station, which is two stops from the main Shinjuku station. I would stay there again.