To check in you need a PDF sent to you. When I rented the unit I sent my email. Sent it again after a day. From airport sent her a heads up that I’ll be there in 1.5 hours. After a 9 hour flight, I had to wait outside until she sent the instructions. When I pulled the bed cover aside there was a globe of long hair on the pillow. Must be blind to not see it. The windows are not insulated. During windy nights, the wind just blows that apartment. I would not stay at this place again if you paid me.