We appreciated the helpful 24/7 English-speaking staff, who were great at answering our questions. We also appreciated the Queen-sized bed, which allowed us space to fit on the bed with our 10-month-old. The space had everything we needed in the kitchen for a very comfortable stay, including a small dishwasher, which was great. The clothes washer was also very helpful — and we were able to use the provided clothes-drying hangers, along with the ceiling heating/drying element in the bathroom, to dry our clothes. We enjoyed walking over to Ginza and enjoying the restaurants and seeing the stores there. We would definitely stay again!