All communication from the time of booking was fantastic - Pinn stayed in contact right up to and during our visit. This alleviated a lot of anxiety - this being our first time in Japan.
Checkin was super easy. As we arrived on a very early flight - we opted for self check-in which was very smooth and without any complications.
This apartment is on the second floor and has very steep stairs - which would not be suitable for all. Quite difficult with big bags; but easily doable for people without mobility issues.
The apartment is absolutely gorgeous - we loved it. We are a family of four - with big, tall, sons 18 & 16. The second living space would have been very crowded for 3 - but with only 2, there was room for beds and bags.
The apartment is very compact and I wouldn’t like to share it with people I wasn’t very close to. There is very little privacy. Perfect for Mum, Dad, and kids - but probably not for friends travelling in couples.
The bedding is traditional Japanese futons in the second room and a futon/mattress in the main bedroom area. Perfectly comfortable.
The extra toilet is very handy.
The kitchen is basic - but the utensils met all our needs. There is salt, pepper and olive oil - no other foods. The fridge is tiny - smaller than a bar fridge and without a freezer compartment. We could fit milk, juice, berries and butter.
The location of the property is gold. Very quiet - there were others staying in the apartments upstairs and down Perfect for exploring Tokyo. There is literally a restaurant under the apartment complex and another ten within 300m. A further walk puts you in the middle of Akasaka where there are hundreds of restaurants.
There are two metro train stations within 7-10 minute walk. I’d advise picking up the metro 72 hour pass which costs about 600 yen per person - you’ll get good value. We only used our JR pass on one trip within Tokyo - so I’d advise only activating your pass on the day you are leaving Tokyo.
Supermarket within 300m. 7/11 & Lawsons convenience stores within 150m.
The apartment was warm and cosy.
Hot water pressure great and unlimited heat.
We loved the apartment and would definitely stay again. Highly recommend.