You will always have a peace of mind with the immediate help of Chisaki and her team. Their responses are also very detailed and beyond helpful, they could even provide us with power adapters since we didn't prepare for it ourselves. They're the best. And the apartment is cute, we loved the layout, very clean, everything were provided, from tissue papers, towels (The scent is very delightful! You'd want to smell the towels A LOT), hand soap, and many more. Location wise, made us think that the place is THE ONE. Had everything we needed. Convenience and grocery stores were nearby. On foot were temples, cafes, tailored clothings, local restaurants, etc. A big plus, Sky tree tower and Solamachi Mall is also a walk away. (Walk SOME MORE around the place and you'll deeply fall in love!) ❤️ We did not want to leave. Will definitely stay AGAIN.