When we arrived the place was very dirty. The walls, bathtub and floor was stained and the bathroom smelled. The place looked way worse than the photos. We booked for 4 nights but because it was so late we decided to get another Air bnb and leave next morning. Next morning as we were packing and getting ready to leave, the owner's friend walked into the house with his key. He knocked on the door but I thought it was neighbor's. We were pretty shocked when we saw him in the place. He said he needed to check something with the AC unit. The whole experience was very unpleasant. We asked for a partial refund but the owner refused so we had to bring Airbnb's support team and the helped us getting part of the refund.