Koichi was so friendly and cheery when we met him after a tiring overnight flight. He helped us with our heavy luggage especially my parents are elderly. He also drove our luggage to the JR station which makes it so convenient for us, and answered my many WhatsApp queries almost instantly. The location is excellent being near supermarket, daiso, oedo line and Shinjuku shopping district. Super lots of good food such as ramen, tonkatsu, sushi nearby. I highly recommend this apt.