Haru and team are very helpful. The house is VERY near alot of shops. The train station is close too, but is a bit limited on escalators or lifts, meaning if you have alot of luggages or kids' stroller, it may not be suitable for you ( unless you are okay to lift em up or down the stairs ). One of the room does not have warmer/aircond and has to share the one in the next room. Kitchen, living room, TV, toilets, bathroom are all exemplary.