You better call them in advance & make sure you get prompt reply.
When went there & checked in, I was shocked to find the apartment uncleaned. When I tried to call the owner, I couldn’t get any reply. I actually texted them almost 3h before check in to see if they would let me drop my luggage, I got no reply.
Long story short, I waited there until like 17:30 & called Airbnb & sent them pics of the room. The owner finally called & apologized for being short in staffed. Understood but what wasn’t ok was the lateness to reply to either calls or messages.
I cancelled & had to take 30 min train to find a different place more expansive. Most importantly, I lost that evening doing nothing