Mao was super helpful and friendly. I had absolutely no problems finding the apartment as the instructions were clear. She encouraged me to make the place my home for the short time I was in Hatagaya. Nice bat just down the road and a good coffee shop nearby. The Keio line was a bit confusing from Shinjuku but easy to get back into Shinjuku . Bed was cosy. too. Thank you Mao! Good luck with everything :)