One of the bad experience...
I been using air bnb for a while and always have a good experience with it till I rented this apartment.
At first Kei was responsive with all our questions before moving in. Howeverwhen we actually moved in to the apartment, we realised the overall place was pretty dusty and you can actually smell the mouldy smell.
Originally we didnt really mind much, till at night when we check the loft mattress and the extra mattress provided...it was a nightmare. The mattress was dusty with stained and we even felt itchiness on our skin after sleeping on it ( as we have no other place to sleep yet )
We did raise up the issue to host Kei about the cleanliness of the place and even provided evidence when he asked for it...but since then he didnt reply afterwards till now after early check out of the place for days...
Really disappointed Kei response to rectify problems...pretty irresponsible