The location was great and very convenient. Great restaurants around the area and the famous Golden Gai district, Meiji-Jingu, Shinjuku-Gyoen are very close. The place provided great staff assistance, they are there 24/7 in person at the lobby to answer questions, help with reservations and communicate on your behalf. This is so valuable in a country where English is spoken by few. Very, very helpful! They even store your luggage for you, and provide late checkout if needed. Great customer service ! WiFi was fast and reliable, no connectivity issues. The place provided the necessary amenities, stove with one burner, small fridge , TV, iron, and hair dryer. The place is basic in its presentation but has everything you need, there is even a small balcony where you could get fresh air. The only thing I believe needs improvement is the bathroom which needed a shower curtain update.