Sato was very responsive and his instructions are very detailed. Checkin was very easy. The accommodation is perfect for a large family with children. It accommodated our family of 9 quite easily. The location isn't too far from the Ikebukuro Station. Ikebukuro is has a lot of amenities and I would consider it as a mini Shinjuku but without the red light district. I would consider coming back here again with my family.