We reached the apartment after office hour, hence we have to carry our luggages to the third floor. Nevertheless the whole experience was a breeze, Mr Hiro make us feel welcome and on the 3rd of our stay, we met Mr Hiro outside his office and he gave us a very nice gifts. If i have the chance to stay here, i will choose this apartment again because it is very spacious, convenient to all location eapecially we are at the main Shibuya district. Apartment is squeaky clean. I will recommend this apartment to all my friends who is visiting Tokyo. Thank You for having us.