Bruce was highly responsive and proactive in ensuring I had a smooth check in and live-in experience. He was professional, polite and helpful.
The apartment was very clean and well maintained, and the bed was comfortable as well. I was also able to leave my luggage at the reception before my allocated check-in time, which was a big plus for me and travelers who arrive early.
Lastly, the location of the apartment was great - just 5-6 minutes walk from downtown Ginza and easy access to Tokyo and subway stations. I would definitely stay here again!