Positive sides:
1. Room is nice, clean and tidy
2. good location with lots of local restaurants nearby
3. about 10 mins walk distance from the shimbashi station
4. always quick response and clear instruction

Negative sides:
1. there is only 1 box (or even 1/2) of tissue paper, for 2 persons and 5 nights, and we were told to buy an extra one ourselves
2. the bed mattress is just too soft