Emi was very responsive to every question we had. It was our first time to Japan with children and elderly. The checked in was easy breezy. House spotless clean. Amenities provided for. Very thoughtful host. We didn’t get to meet Emi in person. However the communication line was always open whenever we have questions . Definitenly will recommend Emi’s place to friends and family. Thank you Emi for being a wonderful Host.