I can't say enough positive things about staying at Toshiko's place. She was so easy to communicate with and very friendly from the very beginning. She provides everything you need to find her home and was extremely accommodating about meeting us, showing us around the space, and sharing local maps. If you don't speak or read Japanese, you will not have any problem here. Everything is explained in perfect detail (including pictures). Even though the space is small, we managed with 4 adults with a little teamwork and had a much better (and cheaper!) experience compared to two hotel rooms. We ate breakfast every day, and dinner twice, at the cute table. Beds were comfy and the shower and toilet rooms were SO NICE. We did use the clothes washer once and it was very nice - huge washtub and fast cycle. Like everything in Japan, the technology was so smart and efficient throughout the apartment. The neighborhood was very nice, quiet, and interesting to walk around. You are within a half mile walk of several train stations (really easy access to Shinjuku) and even closer to a little bus that goes around the entire Shibuya area for the bargain price of 100 yen. A LOT of convenience stores, grocery stores and several restaurants within that half mile circle. We particularly liked the shopping street by Yoyogi Hachiman station. All in all, we loved our stay and appreciated everything that Toshiko provided.