Satoru's hospitality was truly above and beyond for me and my sisters. Before we left for Japan, he had messaged us pertinent information getting from the airport to the Airbnb with colored public transportation route map to pictures of the actual building we will be staying at with the check-in process. Checking in was easy since Satoru was present with our key and helped us carry our luggages up five flights of stairs. Be advised, there are NO elevators in the building. The lack the elevator did not deter us since none of us had problems walking up the stairs. The rooms are smaller than how the pictures appear them to be, but it was not a problem since we loved the room with the tatami mat especially walking on them with our feet after a long day. Satoru was extremely enthusiastic in his communication via messenger and in person, giving us helpful tips and recommendations to explore around Tokyo. Tokyo was raining during our entire stay. On our last day of exploring, our shoes got wet. Satoru had his personal "shoe dryer" to dry our shoes --- truly saving us. We cannot thank Satoru enough!