This hotel is a gem! It looked exactly like in the pictures, very clean and so spacious. Check in and check out were super easy, and you get all the information on a printout in Japanese and English. I appreciated it a lot that they responded to messages quickly. They kindly received our package and also brought it in our room as we requested. The room doesn’t have a kitchen but it is right next to a convenience store. We could also walk to Tokyo station and Ginza around 20-25 min on foot.