The check in and out process was super easy and M was super great at communicating with us as we were en route from Osaka to Tokyo. Our flight was slightly delayed and the trains were packed so we ended up at the Airbnb a little later than planned and M was great at making sure we were able to get checked in still.
That said, this Airbnb was a super tight fit for my group of 3. We each had a 28inch hard shell suitcase and these took up a good portion of the space. Maneuvering around was very difficult for us and we ended up booking other accommodations to help us a bit. I would recommend booking this place ONLY if you pack super lightly and you’re a group of 2 or less people.