Pro’s:
1. Pangoo is very responsive and responsible. There was some hiccup in the booking and was resolved within the same day! I was very impressed with the service and attitude!
2. Walking distance to Shinagawa station (about 6 minutes). Passing through Prince hotel compound, opposite station was an easier route but there is a hilly slope (around 50m) u need to go through.
3. The surrounding is very peaceful, it’s residential area and few hotels. There is a family mart nearby. Supermarket is a bit further away but within walking distance.
4. The room was clean. The bed linens were fresh too. I love having washer and dryer in the unit, so convenient!
Con’s:
1. The mattress is very firm, maybe a layer of mattress cover will make it better. Anyway, I didn’t have backache sleeping there for 7 nights. The bed frame is a little less sturdy too, there was noise when u move your body.
Overall, I’m very satisfied with my stay and I would go back! :)