Good location. Heater did not work in one room, barely in another. When contacted, “host” or management group sent useless instructions to open dusty a/c machine which only caused more dust but did not fix the problem. No real host to help with issues.
Would’ve be good to know beforehand that there is no elevator access and only steep stairs to the 3rd floor. Not good for families with elderly or anyone with the slightest difficulty with mobility.
Rooms and place more run-down than pictures suggest. Beds and mattresses quite uncomfortable.
May be good for large group who just want a Shinjuku location. Good utilitarian place but do not expect anything close to luxury as ads would suggest.