Pro:
Great location. Close to metro. In nice quiet neighborhood but still close to Shinjuku. Bar downstairs has amazing crafty beer and the owner speakers English really well.
Check in guide is comprehensive.
Con:
WiFi is limited to 3GB before speed slows to a crawl.
Photo look better than the unit itself.
It’s on second floor of an office building in a residential area.
All the amenities are really outdated.
No coffee machine and most decent (third wave) coffee shops in Japan don’t open until 10am.
Dishwasher doesn’t work, in fact, there are do not touch stickers everywhere.
Drain in main shower doesn’t drain well. There’s a pool of water where you need to wade through after showering
Toilet paper is so transparent, I wouldn’t even call it one-ply.
We stayed for a week and no replacement towels. The bath towel is so small it barely usable.
The lightbulb burned out in the bathroom. They told us to buy lightbulbs, fix it ourself, then provide receipt to get reimbursed.
There was no AC/heater remote in our room. We asked for help 3 times and 3 times did the management company tell us to look around the Airbnb unit for it.