The Kawano Family provided us with everything we needed to have a great week in Tokyo. We flew in from Singapore, where we stayed in the nicest area at the W Hotel and the Bamboo House from the Kawano’s was a better stay.
Upon arrival, they promptly picked us up from the station and drove us and our luggage directly to the bamboo house. Once our bags were brought inside, they helped us get set up on the WiFi, told us about the most convenient train stations to take and even guided us to the best toy store in Tokyo (it was my son’s birthday).
They checked up on us every so often and the cleaners were there every morning.
When leaving, they guided us on the best possible route to the airport (direct with NO transfers; ~¥700) and even stored our luggage while we were out killing time before our flight. They meet us at the train station to drop off our luggage so we did not have to carry it all around with us.
I highly recommend staying with the K Family. They have been my best AirBNB experience thus far!