Itoe was incredibly quick in her response to any questions at any time of the day. The place was in the perfect location near the Shimbashi train station. It is best suited for one traveler as the apartment is very small with no room for baggage. The sink in the bathroom is similar to a dentist office sink and there is no mirror or counter space in the bathroom, which makes it challenging to get ready. There is fantastic water pressure in the stream shower. The bathroom does hold a musty smell due to the small size. We used the fan, but it didn’t seem to help. Typically the benefit of staying in and Airbnb is that you get more amenities or larger size. This place unfortunately didn’t provide size or amenities.