the host of Sunpika was very accomodating. As soon as we got there he was welcoming, offering to take our bags before check in and also giving us an umbrella since it was raining. The room itself was just like the photos which is a massive compliment and the reason why we chose Sunpika in the first place! the room was very spacious and beautifully presented. The location itself is so convenient and barely a 3min walk from Otsuka station (on the Yamanote line). we 100% recommend Sunpika and plan to stay there again when we next come to Tokyo.