I love the location and the space. Strongly recommended for those who want to stay in Shibuya. There’s also a nice coffee shope (cafe 1886) right at the corner which makes it easier for you to book uber etc.
However, I didnt enjoy the services. Here are a few things you should know:
1. Check-in: they required you provided a long form and upload your document, totally unneccessary with a verified airbnb account. And after I did it, right on the day I had to check in and on the road, they asked me to do again.
2. They locked up everything in the house: like a fridge, a storage cabinet… and u can’t access any of them. For those who travel with kids and need to store foods in the fridge, pls watch out.
3. No help whatsoever:
- I travel from Singapore and needs an adapter to convert my power plug, asked for help: no they didnt have.
- I asked for 1 or 2 hrs extended after check out (very early check out by the way, they required to check out at 10am), they said no. Even if I just leave ONE trolley at the apartment and go for lunch and come back, they still said No.
- I asked for an early check in (while there’s no booking before me), theh still said no.
4. Unneccessary warning about noises: I travelled alone and went out most of the day, but they kept sending warning of not making any noises or the police will arrest / charge money (???!!?).
5. They gave me 2 towers but they were very thin and looked very well-used. Eww.
6. The bathroom wasnt cleaned properly and its flooded once, I had to clean up the pipe for the water to go thru.
In summary, its not a bad place, but it’s not a good place either because of bad services. If you really don’t mind and are aware / prepared of these, u can have a plesant stay here.