Apartment was fine and a good size in a quiet neighborhood but the professional mgmt was very clunky. We uploaded passport documents to their 3rd party website multiple times and it confirmed the upload but she insisted never received them. Ultimately we had to send her the passport pictures to her cell which is not ideal (we stayed at 4+ different airbnbs which all used different websites for upload and hers was the only one that didn’t work). What was worse is that they left no toilet paper in the bathroom for our family of 4. There was nothing on the holder or the bathroom vanity. I reached out to her she said it was in the closet and it was not. Being Venice there is no 24 hour store so I woke up at 8AM to get TP. It's 1.5E for 4 roles so why would a professionally run Airbnb hide the TP. She apologized, then said TP was in some desk (why?), only said that she would tell the cleaning staff, took no accountability, never 1x stopped by. I would pass.