Sofia met us at the gate and was easy to get a hold of. She gave us a map of the area and of Venice and recommended a few local place to eat, one of which we went to twice! The location was really nice and just down the street from the bus that takes you straight to Venice. Super easy access. The room itself was wonderful. Nice and bright and also cool since their house has a lot of shade around it, something that is appreciated in the heat of summer. Would definitely stay here again!