The apartment was as charming as the photos and in a great location near to San Marco. Stefano and Pucci have made sure the apartment is very well stocked with everything you should need during your stay (and more).
Communication was very easy and Stefano met us and took us to the apartment. Stefano showed us how everything worked and showed us on a map where the supermarket was. Stefano was happy to provide further information and recommendations as required but both of us have been to Venice before so didn't take him up on this offer.
I'd definitely recommend the apartment, as long as everyone in your group can cope with the stairs!