Alberto and Giovanni were absolutely fabulous. The response time was very quick and they gave helpful us detailed instructions about travelling from the airport to their apartment. On arrival, they met us at the water bus closest to the apartment and dropped us back their at the end of our stay. We were able to check in early as we had our daughter with us and check out let as we had an evening flight. The apartment has everything we needed and more. The fridge had a bottle of Prosecco, water and soft drinks which were included with our stay. Local biscuits and food for breakfast, a selection of tea and coffee were also In the cupboard. Washing machine tablets, shampoo and conditioner were also provided by the host. Imberellas were available in the apartment for the duration of the trip. Location was great and 10 minutes from St Marks square. We were also given advice on places to visit and where to eat whilst on our trip. I would highly recommend this apartment and host to anyone planning to visit Venice. Thanks so much for a wonderful stay.