Everything went really smoothly. Andrea's sister Lara checked us in. She met us at the dock and walked us to the apartment which was extremely helpful since it's very easy to get lost as a first timer. Apartment was nice and very roomy. But the biggest issue is that the mattresses were really uncomfortable. It felt like you could feel each individual spring inside the mattress, which made it really hard to sleep on. Besides that, I would still recommend the place because it's so walkable to everywhere in Venice. Location is great. Just hope they could change the mattress in the future.