Matteo is wonderful, thoughtful and extremely helpful. He met us at the water bus stop, showed us to the flat, gave us a tour, showed us how to work things and answered all our questions. The flat is in a great location, very quiet, water bus is a couple minute walk or you can walk to most attractions in 15-20min. There are stores close as well as places to eat. The flat is very old style Venice and beautiful. It's large, lots of room lots of light. The kitchen has everything you could possibly need to cook meals (we cooked several dinners and lunch daily). The bed is firm but you are still able to get a good night's sleep. The place was extremely clean and ready for guests. The only negative was the lack of shower water pressure at times, even with that you can still get a good shower just takes longer. We can't imagine staying anyplace else when we return to Venice.