Lorenzo was simply amazing! From check in and throughout the stay, he was always available and checked in on us. The apartment was beautiful, clean, and comfortable! One thing to note, which has nothing to do with Lorenzo and the place... a lot of European washing and drying machines take forever so something to keep in mind. It took us close to 4 hours to do one load of laundry which was frustrating and it also messed up a couple pieces of my clothing. Other than that, our stay was one of the best! Highly recommend!!