Over the years of using airbnb, I have never left a bad comment and I have never had to leave the apartment and look for another place urgently. But this is what happened this time.
I did not meet the hostess personaly,the hostess's sister met me.
I do not know what happened and why, but the pillows, mattress, bed linen were dripping wet. The hostess's sister said that it was the humidity of Venice. But I have already been to Venice several times and never my bed was totaly wet, in the housing that I rented instead of Chiaras apartment, everything are also completely dry .Unfortunately it was impossible for me to sleep in such conditions.
I was not offered any way out of the situation, I heard the advice to take the pillows outside and dry them.
Then I had to contact airbnb for cancellation and look for another accommodation, which was not easy to do at the last minute.
At first, the owner's sister apologized, but then we had a not very pleasant conversation. I want quickly forget everything that happened.
It was a very bad experience for me.