We booked this room on a recommendation from friends, and we were not disappointed! Everything about the room and it's location were great. So nice to be on the canal and to hear the gondoliers singing and playing at times. Easy access to St. Mark's square and the waterfront. The room is bigger than what the pictures show. The bathroom is super clean and modern. It was all very nice. When we ran into a miscommunication error Gianni was very generous in working the problem out with us in a fair and professional way. We really appreciated his hospitality. Turned what could have been a real problem for our trip into a passing hiccup.