Christina was great at arranging for someone to meet us right at the water taxi station and walk us to the apartment. This was extremely helpful after a really long trip, we didn't have to worry about navigating the streets. The place was exactly like the pictures. The rooftop patio was amazing and I am very glad we opted for it. The location was extremely central. Abou a 2 min. walk to the Rialto bridge and about a 5-10 min. walk from Piazza San Marco, depending on crowds. We felt safe and comfortable at this place. There were a lot of stairs to get up to the apartment but we packed light so it was ok. The only drawback was there is a staircase in the apartment going down from the living space. Once you open the door, you have to walk up a steep flight of stairs. The bedroom is on the left and living room on the right. Since my son is a night wanderer, I didn't feel comfortable letting him sleep on one side of the stairs and me on the other in case he came looking for me. He easily could have fallen down them at night. Because of this I slept in the living room but they had two couches, one for him and one for me so it all worked out. Overall, would recommend this place!