Our experience probably wasn't the best, we were tired from traveling all day and Daryl was almost an hour late to meet us without any kind of excuse or apology.
On arrival, there were just a few things which didn't match up with what we were expecting.
The apartment didn't feel clean. The 'towels' were the size of bath mats, the wifi was dodgy and rather useless, and there were definitely mosquitos. That combined with the heat we were in meant we didn't really have good sleep either night we were there.
Having said all of that - Daryl is clearly quite passionate about showing people around Venice and is happy to go the extra mile for you personally.
While it didn't suit me, I'm quite uptight and that doesn't mean that you won't find it a very thoughtful, interactive and genuine experience.