As a first-time solo traveler, I couldn't have picked a better place to stay. From the first message, Fran was very helpful and explained how to travel into Venice from the airport. When I arrived, Fran was working away but his assistant Gi met me at the bus stop and walked me back to the apartment. Gi was very friendly and took time to point out places of interest on the map and shared some local history facts with me. Throughout the stay Gi was available to answer my questions via text message and always replied promptly.
The apartment is exactly as pictured, very clean and well presented. It's situated on a quiet street by the water, just a 5 minute walk from the main bus stop and close to Campo S Margherita, where you can find a number of restaurants, cafes and bars.
I would highly recommend Fran's place to anyone else travelling alone. This has been by far one of my best Airbnb experiences to date (and I know from speaking to other guests at Fran's place that they also felt the same). Thanks Fran & Gi for a great stay! :-)