Anna met us at the waterbus and took us to the place. She explained to us everything and was very clear. The appartement is very dark, no sunlight at all but was calm in a small street. It was very clean but the wifi she gave us was very slow, and we had to buy stuff like sugar, spices etc. That we usually find in airbnb places. Overall the stay was fine but we do feel that venise is very touristy and is losing its italian hospitality that we find in other regions.