Francesca was wonderful! Because our daughter and her friend were young travelers, she told them to think of her and Maurizio as their guardian angel, encouraging them to call if they needed anything. Also, she provided a map, locating favorite restaurants and stores. The apartment was immaculate, with a great view of the canal. The girls thoroughly enjoyed listening to the gondolier's as they sang to the other tourists! We look forward to renting an apartment from Maurizio in the future!