Francesca sent us a link to ind her part end which was easy to follow. It took us (including 2 kids) about 15 mins with backpacks to walk to the apartment. Francesca met us and was very friendly and helpful. She showed us around the apartment and also gave us some tips on what to see and do in Venice. We found the apartment to be tastefully and well furnished and decorated. It was very convenient (both in location & contents ) and we had a really lovely time in Venice - of which a large part was due to the apartment.