Carla couldn't meet us, but her friend Olympia did instead- they were both warm and welcoming and easy to get a hold of if we needed anything before and during our stay. The Internet was upgraded while we were there and is now high speed and solid! The apartment is 5min from the train station and an easy 10-15min from anywhere else of the main island, it is a quiet- locals only- part of the city and the food and coffee is much cheaper than anywhere near San Marco. We loved the apartment and Olympia and will stay longer next time! Highly recommended!