Before arrival Veronica and I had contact via email of how to get at her place and we should preceed with the key for getting in. The apartment was according description, very nice and clean. There was information on how to get in to the WiFi-network, nearby restaurants and some travel books on Venice. This is a place in a very quite part of Venice, yet close by the Giardini and boat connections to town. Veronica is very friendly and kind, she makes sure that you feel welcome as well as providing privacy in her appartment.