Paolo who met us off the boat couldn't have been more helpful. The location is fantastic and the flat charming though it did need more kitchen equipment to allow full self catering (and some of the lighting wasn't working so it could be a little gloomy at times). If you're going to eat out mostly it won't bother you but we needed to cook each night. If you're gluten free like us, check out the lady running the shop "Mea Libera Tutti" at 3762 Calle de la Rachetta, in Cannareggio - she's brilliant.