The owner, Lydia is very pleasant and the shared coffee area/small refrigerator was a bonus! The bed was quite comfortable and hot water was cold plentiful once it made it up to the shower! However, be prepared to carry your luggage up a narrow flight of stairs to get to the room (there is an elevator to the apartment). Towels are unfortunately what we have found to be expected in Italy (few and so thin you can read through them). The location is great and horrible at the same time. Super convenient! Super loud until about 2:30 am from the cafes and really loud on the hour from the church bells. (At midnight they not only chime the hour but play “songs” for about 15 minutes). It is loud enough that it feels like you are in the bell tower...you decide if that is positive or negative.