Eugenio was very welcoming and had everything ready for us when we reached. Specially loved the fact about the Tips to go around Venice with detailed instructions. It is a very nice Welcome Kit to make your s̤tay trouble free. The place was just 500 metres from the station located right in the heart of the market. Everything was easily accessible. We were there for the Carnivale and getting to stay right in the centre of the fun was awesome.