check-in wasn't great because the key was not available where the check-in instructions had promised. We had to wait for 25 mins in the rain so all our packed clothes got wet. Mosquitos were a problem so we wish there had been insect screens in the windows, although it seemed like almost nowhere in venice had screens so I can't hold it against them too much. The shower drain didn't drain... so we had to take very fast showers or flood the bathroom floor. Lastly, the company doesnt respond on the app, you do have a local host to answer questions, but she forgot when we were arriving and was the reason we had to wait in the rain...