This was, by far, my favorite Airbnb experience thus far! The place that I originally booked through Alessandro fell through, but he offered me another one. The only “issue” was the change in location, which wasn’t a huge deal since Venice is relatively small. Because of this change, he even waived my late check in fee! The property was super clean, stocked with breakfast pastries, toast, jam, coffee, tea, juice, yogurt, and more. Alessandro came to meet me at the waterbus stop, helped me with my very heavy bag, and spent a while going over a map of Venice including his recommended places such as places to visit, restaurants, etc. He stayed available via Whatsapp during my stay for my questions. On the last day, he kindly let me keep my bag at the property before I had to leave. Someone also came by to clean and stock the breakfast items every day. There was rain on the forecast, so someone even left me an umbrella in the entry way! Alessandro is so kind and welcoming; so happy I stayed at one of his places and would again on my next trip to Venice!