Good location, nice flat though not easy to find as we arrived in the dark without directions or instruction on how to get the keys. Host did not respond to emails, text, WhatsApp or phone call through the number given on airbnb 'contact your host' section. Luckily I had written down another phone number and someone answered that. An agency person (not the host) arrived 20 minutes later with the keys. First thing we were show at the entrance hall (before you climb the 75 steps to the flat) was an electricity box high up on the wall and told if the lights go off you need to put the trip switch back up. This happened the next morning so be prepared to stand on a chair at full stretch to switch the electric back on. A long pole would have been helpful. No drinking glasses in the flat either. The lack of communication was the bad experience here for me. The flat was nice and close to everything you want to see in Venice.