The photos were a fairly accurate representation of the unit though based on the pictures, I expected it to be slightly larger. The small dishwasher was broken and I wasn't advised of that prior to my arrival. There were no bowls and no glasses. There were no extra bath towels. There were two extra hand towels. There were only two pillows in total on the Queen-sized bed.
I communicated with Silvia throughout the days before I arrived at the Airbnb in Venice.
However, a different co-host messaged me on WhatsApp to tell me that she would meet me, which was a bit of a surprise.
It would have been nicer to have a message via Airbnb from Silvia advising me that a different co-host would be reaching out to me.
The co-host, Loredana, was not a gracious host in the least.
I arrived later than expected because I have never been to Venice before and don't speak Italian. So after getting out of the train followed by the water taxi, I had to figure things out. Also, I had to walk carrying a suitcase and an over-the shoulder bag.
I did message Loredana on Whats App with my whereabouts so she would have a better idea of when I would show up.
Upon our arrival, she seemed annoyed. I wanted to make sure I could log onto the wifi (without using the Sharing feature as the Sharing feature does not always work).
She made a snide remark when it took me time to log on saying "That's why we use the QR code."
She should probably consider some other line of work other than co-hosting.
Based on the cold reception we received, I assumed that she did not have a large financial interest in the property and was not concerned about getting a good review as she made a poor impression. Obviously, Loredana was simply a hired co-host, annoyed she ended up having to wait longer than expected for my arrival.
My traveling partner said the bed was uncomfortable; I did not find the bed uncomfortable. I slept well.
The photographs were an accurate representation of the unit. Prior to arriving I wondered if the white couch would be as clean as in the photos. It was covered with what looked like a bedspread so I left the couch covered.
If you are going to stay there, I recommend you ask Silvia if she is going to meet and greet you or if a co-host will be meeting you.
I'd contact Silvia at least a week before your visit to make sure all appliances are working.
I'd ask for specific directions from your Vaporetto stop to the lodging as Venice's streets can be confusing for first-time visitors, not all apps show street signs and your phone battery might die.
I 'd estimate it 'd take more time than you expect to get from the Vaporetto to the lodging.
I 'd take your own extra bath towel.