Maurizion was fantastic to deal with, & provided a wealth of information about Venice as soon as our booking was confirmed. He was also extremely prompt whenever I had a question.
When we arrived, we were met at the Alilaguna stop (a stone throw away from the apartment) by Francesca who provided us with maps, and tips about local eateries. She even walked us to the local supermarket which was about 10 minutes away which we thought went beyond the call of duty. The apartment was fantastic, coffee & tea was provided, and was also in a great location, just a short walk from St Marks, & the Rialto Bridge. There was nothing we could fault, and would not hesitate to recommend the apartment to our friends, and would stay there again when we return.