The location was great, so it was easy to walk to everything. And there was a grocery store maybe 30 meters away, to stock up the apartment to make it feel like home for our stay. When we first booked, Jacopo didn't respond to any of our questions, and we were nervous that it wasn't going to go through, and almost canceled since we couldn't get a response. Perhaps he was on vacation himself? Once he received the notes, he was very responsive and attentive, and everything was perfect. We had a fantastic time, and would stay there again.
Of special note: the airline lost our bags and Jacopo helped us to coordinate with the airline to get our bags back. A big thanks! Over and above expectations.