What a wonderful stay! We were greeted by a very kind lady (who only spoke Italian, but was delightful!) who let us in with no trouble. Very quickly, another gentleman arrived who gave us a very thorough and clear introduction to the flat. Everything was sorted very quickly and easily. The flat was gorgeous! What a balcony!! It's more than big enough for 4 adults (2 sharing a bed) and a family could easily call it home for a great vacation. The location is wonderful as well - 2 or 3 minutes from the Accademia, less than 10 minutes from San Marco. The Wi-Fi was a bit flakey, but that was the only downside. Great communication with Antonio throughout our visit - before we arrived and during our stay. We made a few changes and asked some questions and he was always kind, flexible, and understanding. We thoroughly enjoyed it and hope to come again!