Fabio was very helpful with anything that we needed! This is a great place to stay if you want some privacy, bathroom is in the room, shared kitchen area is only open during breakfast hours, and Fabio himself lives on the lower floor. There are three other rooms on the same floor but nobody feels in your way. The views are great! And I really liked staying in the cannaregio neighborhood since it is so quiet, close to the train station to drop your bags when you get in, and has so many great food and wine places around. GREAT place to stay overall. Thanks Fabio!