This was the perfect apartment for our stay in Venice. Clean, beautiful, comfortable, and cozy with a perfect location. Cristina was extremely responsive with communication and went above and beyond to show us care. For example, our luggage was lost on our flight to Venice, and Cristina communicated with the company to make sure that our luggage was properly delivered to the apartment for us once it was found. She even sat with us for an hour with a map of the city when we checked in, showing us all of her favorite spots and how to make sure we would get the best experience from our visit without spending more money than we needed to. By far the best experience I've had with an Airbnb host and the cutest apartment I've ever stayed in!