Bad service but good apartment.
Wi-fi isn't working the whole stay (2 days). I'd understand if it works then stopped, but it has never worked from the time we came to the time we left. Little to no apology was given, slow responses through call and Airbnb message unless they need something from you (e.g. passport details).
Apartment is good and rather good value (assuming Wi-fi works), it's just that the ceiling is a too short (avoid if you hate short ceiling places).