Francesca was fantastic. She made arrangements for the water taxi to meet us and though our flight was very delayed our 'driver' was there waiting. The apartment was as described in the brochure, the beds especially were very comfortable. The apartment is very near the Rialto bridge was getting to and from the tourist locations was extremely easy. We loved that Francesca was so responsive to our few questions on arrival our first night, that made it much easier for us. I would definitely stay at Francesca's place again