The staff of this hotel is not responsive and does not speak English, and it is so hard to communicate with them besides they reply in two days time with g-translate. I had to change my check in date due to an unexpected ill baby related issue and they did not bother to offer a solution and just kept ignoring me or at least they can do is to explain to me the options. It felt like I am talking to myself, this is ridiculous and for this reason I do not recommend this hotel at all. The hotel may be good but the front office does a terrible job on communication and addressing the complains and issues.