Sandra met us at the boat station, but then it was quite the walk to get to the apartment. She took many different streets and alleys and it was impossible to remember the route. When we arrived at the apartment with Sandra she told us it was still being cleaned and was not ready for us even though it was within the check-in time. We had to leave while the cleaner finished. The address was also not provided in the confirmation, so when we were trying to head back that night we could not find the apartment.