Martina is amazing. You meet her and basically want to be her best friend. She was so helpful when we first arrived, and even helped us with our luggage. She gave us a tour of the apartment and then gave us some great recommendations. It just so happened that the water taxis/water buses were on strike the day we were set to head out, so Martina put us in touch with a Porter who met us and the apartment and loaded up all our luggage onto a dolly and pushed it all to the train station for us as we followed along. (It didn't come cheap 70 euros to go about a mile or so...but there was no way we could have navigated that route with our luggage in tow and with a baby strapped on to mommy like a baby koala. Thus, worth it.) The location of this place is perfect and we would love to come back and stay here again!