We received clear explain to reach the V&V and a warm welcome with good information on where to eat, visit and where to avoid if we want to not be too much tourist ;-). The place was very clean and done every day. We have the junior suite which was huge and with a nice view on a canal. The drawback is the noise the morning when the delivery are done but it helps to wake up and move to visit.
Moreover, available fridge and fruits on disposal was great.