Arrived late at night and Paolo met us at the dock (arrived in water bus) we paid a late fee (€40 euros) he was helpful and took our luggage to the apartment.
There are steep steps up to the apartment but Paolo helped us carry the cases.
It felt secure as there are 3 locked doors to get inside.
The apartment is dated and very Venetian style but on the same street at all of the designer stores. It is comfortable and has all the necessary amenities.
The location is perfect as it is literally 5 mins walk to San Marco plaza.
Paolo gave a lot of information and explained everything clearly and even left some snacks and drinks (nice detail).
We never met Roberta, however, it’s important to know that the hosts are able to come into the apartment as they please, even without notice.
This being said, i would recommend this place for single travels or a couples.