Roberto was very helpful and accommodating. His English is very good. The apartment is large and in a great location. The Alilaguna water bus from the airport to the Guglie stop is convenient. Roberto met us at the base of the Guglie bridge, just 50 meters from the Guglie water bus stop. The apartment is located on a busy street which is fantastic, but can also be a bit loud at night. Overall the apartment was better than expected and we would definitely stay again.