I don't know where to begin. Elena was so wonderful right from the start. She was so informative with everything from check-in to places to eat, shop etc etc. She made our second trip to Venice seamless. I had to many questions before, and during our stay and she did not once hesitate to write back. She made a dinner reservation for a date with the my husband and I and the place was great! Her apartment was so charming my kids ages 9 and 11 and my mother who is almost 70 really enjoyed it! It was bright and spacious. She also gifted us her some prints of her husbands artwork and we can't wait to share them with our friends. She truly made our stay in Venice extra special and I can not recommend her apartment enough. We will be back to Venice and stay at Elena's apartment in the future. Elena thank you for everything!!! Ciao