The staff was extremely nice, very very helpful. Prior to my arrival I had asked for a place with good wifi because I work online, and I had absolutely no problem with the internet throughout. I didn't find any issue with the room itself or the facility. Unfortunately the hotel is pretty far from Venice or Mestre, so you may have to schedule your days accordingly. I tried walking the distance but I quickly realised it was simply too long and a main street which is pretty dangerous to walk on. You can buy bus tickets from the reception which is really convenient.