Pietro was amazing. He was very easy to communicate with. He actually met my sister and I at the bus station and helped us not only show us where the place was but actually carried my sisters luggage. there are many bridges in Venice so pack light. Pietro was great on showing us how things worked in the place, the place was super clean and size was perfect for my sister and I. It had wifi, washer even though we did not use it. Pietro was very easy to get a hold of and helped us with where things were. he even met us at time to check out and carried my sisters luggage to the train station. He was amazing. I would definitely recommend his place and would stay there again. the location was perfect,