Communcation was great and Valeria arranged for Anna to meet us at the San Silvestro Vaporetto stop. We were guided to the apartment and shown how everything works. So many extra bits and pieces of food were left for us we virtually did not need to buy anything. The apartment is very near the Rialto and an easy walk to San Marco so is an excellent location. For those ignorant of Italian bathrooms (like us) the cord in the shower is for an emergency alarm and not a fan! The apartment is elegant, spacious and comfortable.