The location of the apartment is excellent, so close to everything. We really enjoyed being in the center of all the action and so close to St. Marco Square. The check in was great, Roberto gave us really good directions about how to find the apartment and Matilde gave us a lot of tips on getting around and places to see and to eat. The apartment was well equipped with everything we needed. Our stay would have been perfect if not for one problem: the AC unit in the bedroom of the blue apartment was leaking really badly and we had to constantly put towels on the floor and the bucket to collect water. Plus the sound of dripping water at night was very annoying. During the night the unit stopped working several times... Matilde saw it leaking during the check in and then we reported it to Roberto right away and wrote to him about this problem several times after (we stayed for two nights) but nothing has been done... so our nights were not the best...