There are not enough words to describe this room and Gianni. He immediately answered the phone when we called after we got off the water bus. He met us within 2 minutes where we stood. He walked us to the apartment and showed us everything, and explained it all very, very well. He even gave us a great tip for getting to the airport from a stop nearby the apartment - The Orange line (buying a one way ticket ahead of time by San Marco saves a couple euro and time). Then there is the room. Wow. The balcony is clearly the centerpiece and we spent most time there, but the table setting and snacks, the bed, coffee, the SUPER clean bathroom. It’s perfect and it all comes back to the kindness and attention to detail from Gianni. I would give it 20 Stars; the apartment was the highlight of our trip to Venice, including an evening gondola ride.