Rachele is an amazing host. She deserves more than 5 stars. This was my very first Airbnb and she really sets the bar high. Excellent communication even before we arrived. Rachele helped provide information with directions from the airport, and answered all of my questions. She met us at the Rialto stop and walked us to the apartment (as Venice can be difficult to navigate). Her apartment was in a very central location - a 2 min walk from St. Mark's Square and maybe 5-7 min from Rialto. I personally loved the Rialto area more than St. Mark's. Rachele provided us with a map, restaurant suggestions, and snacks in the apartment. The apartment was clean and updated. You don't see a lot of modern or updated rooms in Venice which was nice. The TV was able to be changed to English, which was nice for the nights we had trouble falling asleep due to the time difference. On our last day we completely overslept and checked out late. Rachele was very patient and understanding. And the cherry on top... she found our passports that we tried to "hide" for safe keeping on top of a very high ledge/shelf and notified us right away before we left from Venice. Thank goodness!! She saved us. And must have done a very thorough job cleaning to find them. I would recommend this apartment 100% also the small bar across the street was nice for a quick nearby drink. The barista Marta was super friendly and gave us an Italian lesson haha. Thank you for everything Rachele! You are the best! Ciao ❤️