This apartment was better than we expected for my family and I (3 adults and 1 toddler). We all loved the space and the neighbourhood. The stairs in the apartment were easy to navigate for our 1.5 year old and she loved having all of the space to run around. There are also a few flights of stairs up to the apartment. The apartment is close to the Giardini and the vaporetto.
It was very hot during our stay, but with help from the building manager we were able to gain access to fans for everyone while we slept.
We did not see Andrea during our stay: a different person let us in, and then a third person helped with the fans. Andrea was pretty good at responding through WhatsApp and very helpful sorting out transportation arriving from one airport and departing to another.