Katia was very patient and helpful explaining directions to the place and explaining how to get around. The whole apartment was immaculate, and the room was as great as it looked in the photos. Katia was also very helpful setting up a taxi for the very early morning we left, although we realized too late that we didn't request it early enough and had to walk to the train station before the taxi came. The location was great and we managed to enjoy the Mestre area as well as Venice.