We were met off the water taxi by Michela and walked to the flat, it went very smoothly. The rooms are just as described and very authentically old style Venetian, it was lovely. It was all very clean and tidy. Michelle gave us good advice about local places to eat. The showers gave us some problems because of low water pressure but overall we thought it was very comfortable and extremely convenient to be in the heart of Venice with easy walking access to the main attractions