We booked this place hoping to have a great time in Venice staying in this nice area for 3 nights. Unfortunately the were issues that despite all greatly appreciated efforts to fix (from the host's side), left a bitter taste from our stay. Overall the host did the best he could to resolve issues, which were beyond capabilities to resolve. On the second day the water boiler broke and we had no hot water until the end of our stay. With a help of friends and services, the host tried to fix it on Sunday, but it was not possible. We got a compensation in the amount of 16% from the total of our stay (including airbnb fees), which did not really compensate inability to take shower. The checking experience was bumpy too. At firs our host informed us that we need to be at the place at 8 pm the latest, because the host had to go back to home before the curfew time in Italy. So we tried our best to be there on time, but failed due of traffic conditions. Then, we were informed that the keys are hidden around the house in a "secrete pace" and got clear indication and photos how to access the keys. This was convenient, but the keys were laying outside the house accessible to everyone who is curious enough to find. The keys were not protected by any lock. Anyone could have gained access to the keys before we arrive... That made us feel unsafe during our stay and forced to worry about valuables all the time.