Wonderful, beautiful apartment. Very spacious and extremely comfortable. The roof terrace with views over the town is superb. The location is very good too - 30 yards from the Sant'Angelo waterbus stop on the Grand Canal so it is very easy to get to and from. It is in a beautiful, quiet area that is away from tourists. It is very easy to walk anywhere from the flat. Francois's boat's captain, Roberto, met us to let us in. He was extremely nice and helpful. He was on the end of the phone for our whole time there but we didn't need to call him because we had everything we needed. Francois was in email contact before we arrived and was very helpful in providing all the information we needed. Overall, couldn't recommend it highly enough.