Gianluigi's apartment was just what we needed in Venice - clean and proximate to the city center. When we arrived, we learned that Gianluigi was out of town and his friend Niccola was kind enough to meet us at the canal to show us the apartment.
We hit a pretty significant snag in our stay. Our first night in the apartment was extremely cold - we messaged Gianluigi and Niccola the next morning asking for more blankets or heater instructions (we couldn't get it to turn on). Ultimately, this request was not addressed by either and we were left the second night with no solution. The shower was also overflowing.
At a high level, the place was great but the unresponsiveness of the host put a damper on our stay.