From the moment we booked this apartment until the moment we (sadly) left, this was a perfect experience. Xenia is kind and informative, sending emails before our arrival to give us many options of how to get to the apartment from the airport, continuing when we arrived to suggest restaurants she loves, exhibitions we should see--a concierge at a five star hotel couldn't have been more informative or helpful! She allowed us see a Venice that even after many visits we wouldn't have known about, whether it was a restaurant tucked off on a quiet street or a gallery that had just opened. The apartment itself is also perfection--just off the beaten path enough (a 7 minute walk along the Grand Canal to San Marco) to get away from the madding crowds and feel like we were in a real neighborhood with cafes and bakeries visited by locals instead of tourists. And oh, the sunsets at night, setting over the Grand Canal! The apartment itself is cheerful and spotless, the bed is incredibly comfortable, and the Nespresso machine in the kitchen means even the mornings start off on the right note! (It is represented with complete accuracy in the photographs.) You could not do better than staying at Ca'Scarpa and meeting Xenia whether it is your first visit to Venice or your 100th.