The team was nice and very accommodating. So easy to meet up with and the apartment was lovely - in a great location, very clean, and had everything you could need! We had a really great time and would absolutely stay at it again and recommend it to others travelling to Venezia!! The only bad thing is it is right by the fish market so sometimes you get a whiff of it and on our last day they were pumping sewage through the square that had smelled horrific but again completely out of the group's control.