There is no one to open door upon arrival . No one told us the location of the door keys . The falt owner doesn't send us his phone number before arrival .We have to wait for one hour and half before he told us where the keys are . We have to text airbnb upon arrival to get the flat owner's phone number . there were only three beds upon arrival,instead of the four beds of the airbnb flat's description .we doesn't bring a new bed until the next day. the owner told us we where guilty for climate change because of turning on the air conditioning in summer with 40 degrees celsius temperature. after all this he told us he expected no other complain from us .