Francesca met us at the water taxi stop and in a minute's walk, we were at the apartment. She was very friendly and gave a quick tour of the place. I would recommend getting groceries delivered beforehand as it would be difficult to do this on your own and we were able to enjoy breakfast on our own. The location was excellent and we were a short walk to San Marco Square. The AC was a godsend as it was extremely hot during our stay. Internet worked fine and the TV as well although there was only 1 English channel that we could find. But we didn't come to Venice to watch TV. The apartment had everything that we needed, was clean and comfortable. The gondolas travelling past the window was a fun surprise. Francesca was very helpful and returned my call promptly with a solution after we forgot something inside the locked apartment when heading out to the airport.