Roberto was very friendly and welcoming. He kept in contact via email and provided us with excellent directions. He even offered to pick us up from the water bus station near his house.
The room was exactly as shown in the pictures. It was very spacious, comfortable and super clean with beautiful antique furniture. We felt like we were staying at a 5 star hotel. The location was perfect. About 3 minutes walk to the S. Helena water bus station. From there it's only a few stops to S. Marco Square.
We will be back for sure!