There's good Airbnb hosts, there's great hosts, then there is Massimo. Massimo is not only an amazing Airbnb host, he is simply a kind, good person. Our flight ended up being delayed 8 hours which got us to Venice after midnight- stressful for us, and made me feel as for our host. However, no problem. Massimo kept responding with kind words, making us feel at ease and then welcomed us late at night and d