In many years of traveling and visiting many different countries on four continents , I have never encountered such a hostile and rude person as Paola .
I arrived in Venice with no sleep and trouble with my phone . I was able to get 3 different strangers to let me use their phones , but could not contact her at the number her messages were coming from. When she met me , she asked why I wasn't smiling . I said that I was very tired from traveling . She immediately started yelling at me for not being cheerfull . She was very angry and led me to her place at a brisk pace as I struggled along with my small case . She berated me all the way there . When we reached the place , she yelled at me for not paying attention as she explained how to work things . I only needed to ask 1 question in the 9 days I was there . She had told me that she could help me with info on Venice , but she wouldn't do this because I didn't pay attention . I'm a low maintenance person and don't really need a lot of help . I would explain this situation as a personality clash , but evidently other guests have experienced this rude behavior . Perhaps it would be better if she made a detailed map on how to get to her place and use the room , since as she told me ,she doesn't have time for waiting around for people .As for the room , it was not really an apartment as she described it , It was functional and clean . The "bed" was hard and narrow . It was not all that charming and carefully decorated as described.