My friends and I were staying in this apartment for 2 nights (end of May 2017). I need to say that my boyfriend and I are using airbnb often and we are not the guys who are looking for the small problems or mistakes, but this time it was not good at all.
We didn't get many things what has been offered by Alessa in her advertisement. And this was very disappointing!
First of all it was very difficult to find the apartment based on the address that Alessa provided us (even with Google maps).
After asking several persons for the direction we reached the apartment finally.
When we arrived to the apartment, they told us that the Internet is not working but the problem would be solved by the next day... But unfortunately it wasn't solved. Pity but we accepted it.
The worst problem was when we wanted to shower, that there wasn't hot\warm water available!! But, we accepted again and we showered with COLD water... The next problem was in the morning when we wanted to take the offered "inclusive breakfast". But they told us that it is not included in our reservation. Although our reservation had shown the opposite, namely: "Kind of reservation: Bed and Breakfast"... In the description also was written as a service "Breakfast" like all the others not extra costed services (wifi, hot water, etc..)
The same morning we complained also about the cold water and they told me that they would solve it. We showered again the next day and what a surprise just cold water available again! They send us a guy who was checking the boiler but he couldn't solve the problem. But he mentioned that this problem is well known for Alessa. The question is then, why this problem appears again when this problem is known for Alessa??

We want to share this experience since we think that this kind of behaviour was not really friendly and fair for us.
We hope that Alessa is taking a little bit of her time to change the description of the apartment and to solve the known problem with the water in the apartment for future clients.