We didn't have WIFIfor 2 days and got accused by Grazia by being not able to just replug the device. Though we did it like a thousand times. Apparently, she just didn't want to pay the wifi fee until the date. Also when we left we got accused by Grazia by leaving dirty towels and sheets. She asked us of 60 euros refund. Who on earth would expect the towels to be crystal clean after 5-day-stay? Overall, the apartement is good,central, calm, but Grazia turned out to be not a very pleasant host.