Susana is an excellent host. The communication was always very easy and quick. She is a good source for understanding Venice, what to do and where to eat. The location is great for exploring Venice without having to take the vaporetto constantly, which is expensive. She provides a light breakfast that includes bread, yogurt and coffee/teas. But you are free to use the kitchen to prepare your own as well. There is no elevator but she was nice enough to help us with our luggage.