Anna's appartment is like a small palace that we had the opportunity to enjoy staying. Communication is excellent with both Anna and the housekeeper. The place was super clean and the decoration is a piece of art. The view on the grand Canal is so unique. Any negative comment for this appartment will be unfair. We stayed 4 nights with a really bad weather but she was always there to help us, so as the housekeeper was . Very comfortable bed and no noise at all. If we visit Venice again for sure we try to stay there again.