Stefano couldn't have been more helpful, whenever we had questions not addressed in his welcome book, he contacted us right away w/answers. The home is exactly as advertised, beautiful, right over a canal. Our kids loved the bunk beds, I loved the well equipped kitchen. Could make a great meal or two. He has comfy beds (with real mattresses) & hotel-like towels. Can't wait to go back! Thanks Stephano for a wonderful end to a magical trip to Italy!!!