Roberto's place is charming, central and a great value for the money. The apartment is just as described and the best part is its easy and flat accessibility from the Giglio vaporetto stop with the directions provided by Roberto. We did not meet Roberto during our stay but communication before our visit was prompt and he provided us with all the information we required. We enjoyed watching the gondoliers go by as we sipped our morning espresso. Perfect way to start the day! As other reviews have noted the sleeping loft area is a bit tight and requires a climb up a small set of stairs. This was not an issue for us. We definitely recommend this place and would not hesitate to stay here again. Thank you Roberto!