Paolo was very accessible and kind enough to meet us at the water bus stop and walk with us to the apartment. This is a great location. It is off a major street but we were not bothered by any noise. We traveled with 3 adults and a baby and there was enough room for all of us. Paolo was very helpful and even provided us with laundry detergent. There is a washer in the kitchen and we hung dry our clothes on the drying rack. This is a cozy apartment with everything you would need for you stay.