This is a great apartment in an amazing location. It's on a quiet little back street, but within a minute or two you can get to a main shopping stretch that has most things you'll need. The apartment was clean and looked exactly as it did in the pictures. The shower is a little smaller than I expected, but like everything else, worked well. The apartment was stocked with the basics (washing up liquid, soap salt and pepper etc), which is always really helpful, especially if you're only staying for a few days like we were. We didn't use the TV, but were told there was Netflix and Prime available.
The communication was great from start to finish. The hosts advised us on the best way to get from the airport to the apartment (Bus No.5 to Piazzale Roma and then the No.1 Water bus to Ca'D'Oro).
We were met by Claudia at the water stop who was really nice and walked us to the apartment which was only a couple of minutes away. I would definitely recommend this apartment to anyone planning a stay in Venice.