Mario's apartment was a great place for our two nights in Venice. The apartment was clean and located in San Paolo which was quiet and located 10 - 20 (walking / public transit) minutes from most major sights. Neighborhood seems safe, and apartment was through three locked doors. Apartment looked as pictured. Mario arranged for Emilie to meet us and lead us to the place on the first day. We were missing a remote to the AC, but Mario kindly dropped it off while we were out sightseeing. We did not use the kitchen or washer/dryer, but would have been convenient for a longer stay. I did make a coffee or two using the supplies that Mario had left for us which was a nice touch.