Ugo met us nearby to the flat. From the moment we met him, he was very warm and helpful. He gave us loads of recommendations for delicious restaurants and answered all our questions. The flat was warm, cozy and beautifully decorated. It's in an excellent location with lots of great cafes, bars, cute streets and old churches nearby as well as an easy walk to the bigger tourist attractions. Tucked away from the heaving tourist areas while still being very accessible to them.