Our arrival to the apartment went very well. Andrea was waiting for us, and as first time visitors to Venice we were very happy with the location. It is in the heart of it all, a great place to wander, catch a gondola or water taxi. The apartment was mostly as described. One important thing that was incorrect was the smoking policy. We do not smoke and do not like it. Clearly the previous occupant had smoked (Andrea quickly dumped a full ashtray over the window when showing us the great view). He also encouraged us not to smoke with the window closed. We also had the unfortunate experience of being told at 8 pm that we'd have to check out early the next morning - 9 am. Not very convenient but plumbing had to be fixed. I'm sure this doesn't happen all the time, but it wasn't great and the hot water for the shower clearly was not working properly. Breakfast is a juice box and a plastic wrapped croissant, so just ok. The location gets an A+ but the other things were not so perfect.