We were met at the vaporetto stop and walked to our apartment by Franchesca. We were given a tour of the apartment, shown how everything worked and our wifi was set up for us. In addition, we were given recommendations and maps.

The service and care were wonderful; the apartment is in a perfect spot and is very clear and well prepared (the beds were all made up for us, including the spare for our daughter).

I would recommend this as a great place to spend some time exploring Venice! Wonderful, very responsive host, great place!