The check in, and the house was ok; but my sister lose her envelope with money (1000euros) on the bed between the pillows and the sheets and they told us that we need proofs of that🙄 so the insurance can give it to us but obviously we didn’t have proofs, we had pictures of the envelopes but not at that house and not at the bed; we told them that we have the ticket when I changed my money to euros, but then they didn’t to answer me.
We left the house at 7am, and the check out was at 11; and the only thing they told us is that the next guests went in fast so they didn’t check if there was one; and that’s not true because they have to clean the house first, anyways I wouldn’t go back with them but thank you anyway.