When we arrived Roberto met us at a bridge near the apartment and took us inside, it was exactly how it looks on the pictures and at first we were pleased with the location. We were disappointed to find there was no oven, kettle or toaster and so had to make do with the bare minimum of kitchen equipment. Venice is an expensive place to go out for food so sometimes staying in is the only option, however the poorly equipped kitchen made this virtually impossible.The first night of our stay we learnt that the noise of the street is not blocked at all by the double glazing and found every night of the stay to be a struggle to sleep as the road was permanently busy. Roberto made us feel uncomfortable in the apartment as he turned up a few evenings ringing on the bell and coming into the apartment to pick up 'documents'. The nature in which Roberto knocked on the apartment door worried us as we were not expecting to see him until the end of our trip, and he was very persistent leaving us no alternative but to answer. Roberto gave the impression that he would have entered the apartment even if we were not there when he knocked, as he used his own set of keys to get into the apartment building. Very hard to communicate with Roberto as he couldn't speak much English and there was a lack of verbal communication as the language barrier was so strong. Overall i would say the apartment itself is the way it looks in pictures but would not recommend staying here if you want to get some sleep and expect to have privacy in an apartment you are paying a good price for. Wouldn't go back.