Sylvia arranged for us to be met at the tram stop. We were walked to the apartment, just around the corner. The apartment was clean, well presented and we were given all the information on shops and trams to Venice and the apartments ammenities. The supermarket was a short walk and the tram we arrived on went straight to Venice. We were made to feel welcome and we didn't want for anything. We thank Sylvia for her lovely gift and warm welcome which made our time in Venice very pleasant.