Our experience was similar to Matt's. We messaged Silvano about our concerns but he doesn't seem to know entirely what is and is not listed on the website and the person that received us seems to have lied about the time we arrived. We decided to just pay the 'late fee' and leave it at that. Overall we had a very pleasant stay. The house is clean and very well located to visit the Biennale, as mentioned in the title. One of the beds is very hard but the rest is okay.