My sister and I stayed here for one night and we loved it! We never got to meet Massimo, but his wife was very kind and even gave us a map of Venice. She gave us great tips for how to go about our day and was excellent when it came to communication for getting to our Airbnb from the train station. The Airbnb is also very close to the train station. The room was clean and looked just like the pictures. I would stay again!