The Lady who had received us was neither Anna nor Silvia (according to the picture shown). However she was very nice and friendly lady who spoke english a little. The flat was in a good area free parking on the street, close to the tram and bus going to Venice. It was in a good condition and was tidy with causy beds. We have stayed there only one night with our three chlildren and enjoyed our stay at Anna's and Silvia' s and in Venice too. Thank you for everything!!