Prior to arrival, Lucio made a special effort to make certain we would arrive without any complications. We were greeted by Lisa at the waterbus station and she even helped carry our luggage to the house. She showed us around the apartment and made certain we felt at home. The house was spacious and in a perfect location to enjoy the best of Venice. The wifi in the flat was the best we experienced in Italy. The canal beneath the window makes for an authentic Venezia experience. We truly enjoyed staying here!