It was our first trip to Venice and by staying here I reckon we hit the jackpot. It couldn't be more convenient for just about everything (just off the Santa Maria Formosa square) and getting around a lot in a short time was thus achieved with ease. Off a little courtyard it is situated 'where it's all happening' yet it is very peaceful and at night you can hear a pin drop. The beds were spotlessly clean and very comfortable. Comfy tv sofa. Tremendously equipped although we ate out all the time and didn't wash clothes so we barely used the facilities. Nice bath and shower - bath is quite short but perfectly ok for a few days. It was all we had hoped for - a great base to 'get out' from and collapse into at bedtime. There were no windows where you could sit and look out at a 'view' but we hadn't expected that anyway and it wasn't a problem. We rang Laura when we got on the waterbus, as requested, and she met us on arrival and led us to the apartment. She was very friendly and helpful and left her details with instructions to call her if we had any problems - which we didn't. Chances are we may not get back to Venice again and we are so pleased to have had such a first-time satisfactory experience. There is a double sofa bed that opens out and can be partitioned off as well as the other tv lounge which means, I assume, that 5 people could stay here at once, making it a very viable and economical choice. There was a high chair and baby mattress and a spare double bed eiderdown and pillows in the main bedroom cupboard. The tv worked fine. A nice hairdryer was supplied. Didn't try the other electrical goods. All emails with Raffaella were conducted efficiently and enjoyably making the build up to the holiday all part of the anticipation and adventure. Venice is a wonderful place to visit and I would recommend this country and this apartment to anyone looking for a memorable and enjoyable experience that will long remain in their memory. Summary? 10 out of 10!