We had a wonderful time in Venice. Giorgia and Michelle's apartment was lovely, clean and perfect for our family of 5. The apartment was in a great location with a short walk to a choice of a few Vaporetto stops, the supermarket, and lots of restaurants. It was an easy walk from the bus terminal and train station, and it was easy to find the souvenir shop to collect the key. Michelle was very friendly, welcoming and helpful, and escorted us all the way from the shop to the apartment. The groceries Michelle left for us were much appreciated to get us started after a long journey.