Hi, This is a very clean, small apartment operated by a company with about 60 units in the Venice area. It is not a typical AirBnb private home. You pick up the keys at a rental office near the bus/train station. Note, at the time of our stay, there was no visible address on the outside of the apartment building. So make sure you get a good map and mark it exactly. It was conveniently close to San Marcos Plaza and all the main tourist highlights. The apartment was clean and well air condtioned. We enjoyed our stay there.