Nello is very professional and the communication with him is excellent. He always tries to solve problems immediately. The flat itself is basic and not very bright. There is a nicely equipped kitchen you can use to prepare some food. The neighborhood is very nice and green, and there is Sant'elena vaporetto stop nearby. The only problem of the flat was its unbearable smell. We were using provided dehumidifier which was full of water very quickly. Only after 2 days of heave use of dehumidifier it got a little bit better. If only Nello could solve this problem, the flat is a very good option for a budget stay in Venice.