From the moment we arrived, Isacco met us at our water stop, helped us with our luggage and led us to the apt...while telling us good spots for gelato, breakfast among other important places. Although the apt is on the 3rd floor and it was a challenge with our luggage...the location of this apt is ideal and soooo centrally located close to bustling San Marco yet on a quiet street. We also went in July so it was very hot...and the A/C in the apt is wonderful!!!! The apt is spotless and it is a smart TV so you can view your Netflix and other accounts on it. Isacco also checked in with us a few times to ensure our stay was comfortable and we didn’t need anything. Super cool. Also, there is a notebook with everything you need to know about the apt as well as recommendations nearby. We could not have been more pleased with our choice and was not disappointed. Thank you Isacco for making our Venice vacation so special!