Thomas our host was wonderful and very helpful. He sent step by step instructions with pictures, without which we would have never found our way. The flat was spotless, beautiful, very light and airy. The 2 balconies overlook a busy canal which was so fun to watch. It took us about a day to figure out the area we were in which was Rialto and very close to San Marco Square and ST Marks Basilicata. For our first trip to Venezia, we had an incredible time. We would love to stay at Thomas's flat when we visit again. Venezia is truly extraordinary!