Pictures are accurate and reflect the size of the space. We were truly comfortable in the kitchen, the living areas and the bedroom. The # of stairs up to the apartment and then between the first bath and the rest of the apartment caught us a bit off guard but they are manageable as long as you don't have a ton of luggage (we did not). The air conditioning was fantastic in the summer heat of Venice. The check in process was completely convenient and our contact was very patient with us as we figured out the water buses. I appreciate that they offered us a number of options: private taxi, water bus, etc. so that we could figure out what made the most sense for us. She was also very helpful in helping us figure out the transportation to the airport upon our departure. The only slightly negative comment I would make would be the water temperature -- showers were a bit luke warm and we were told not to touch the hot water heater panel. But to be fair, we did not call and ask for it to be looked at - had we been there any longer, we would have. It was manageable for the brief period we were there.