Very smooth and friendly check in and communication including lovely recommendations for local restaurants! The downside of the stay is that the bed is tremendously uncomfortable and the apartment also happens to be overlooking a very busy, very loud canal (like 6am people SHOUTING, garbage/recycling pick up/ restaurant deliveries.) Between being awoken every morning suddenly by those sounds and the uncomfortable bed we did not rest much! The apartment is in a beautiful area though, very walkable and lots to see and do.