Paola was very helpful. The location would have been difficult to find on my own, so it was very nice of her to come meet me at the Rialto vaporetto stop, even in the rain! The place is very small but has everything you need. The wifi didn't work that well, but I was happy to get outside and see the city. The location is great - very quiet but central to everything. The bed is small but very firm and comfortable. I slept very soundly.