This apartment is fantastic. Very charming and comfortable two-floor layout. Two bedrooms, with an additional space with two small beds for children, so it's almost a 3 bedroom apartment. There are three desks - one in a bedroom and two outside the bedrooms. I needed a place to do some writing work, so this was great. The rooftop terrace is the main highlight. Very nice to relax over the piazza at night. Francesca was easy to communicate with over email. She was not there in person, but I was met by a local person who works with Francesca. She supervises the apartment and was available to contact during my stay. I always felt that I had somebody to communicate with when I needed it. If you have any interest in the Venetian ghetto, this is a prime location. I am very happy with this apartment. I may stay here again when I return to Venice.