I stayed at Francesca's place for a 4 days as my first AirBnB experience, and came away wowed. She is a fantastic host, and is really committed to guests having a great stay in Venice. She organized an earlier check in and a later check out, gave me a full run through on all aspects of the house, and had great suggestions for activities/restaurants/etc. She even provided gluten free food for my coeliac daughter. The apartment was immaculate in cleanliness and perfectly appointed, with everything, including washer & dryer. The location is very convenient and central. It could not have been more perfect for our needs.