Before our trip, Irene was great with communicating with me. Answered all my questions quickly. I was unable to then go to Venice as I got sick, so my sister went without me. Irene kept in contact with my sister. She gave all the details of the easiest way to get from the airport to the apartment. My sister said the apartment was great, super location, so central to everything and was very easy to get to. She said it was nice and bright and really clean, and the outside space with the balconies was such a bonus. I will hopefully get to Venice later this year and I’ll definitely stay here. Thanks again Irene