Our hosts were communicative, helpful, and very responsive. Rosanna's sister, Laura, met us at the S. Stae vaporetto station and walked us to the apartment. She gave us an orientation, provided a map, and made excellent suggestions for dining and shopping off the beaten path.
The apartment is on the ground floor, quiet, and perfectly located, away from the crowded tourist areas but walking distance to anywhere you'd want to go. It is also conveniently close to a vaporetto station and the airport Alilaguna Orange boat. It is a family neighborhood, with a lovely plaza, community garden, restaurants, bakery, fresh produce vendor, and Coop supermarket. The apartment sleeps four in one large room that also encompasses a living area with a spacious sectional sofa and dining area with a nice wooden table that sits six. The high ceilings make the place feel bigger than it is. There is a roomy loft that sleeps two (best if you're a couple), and below the loft two singles that pull out like drawers. There is a small, efficient kitchen (fridge but no freezer), washing machine, nice bathroom with double sinks and bathtub with shower. The little courtyard is a bit tight for sitting but adds visual and aesthetic expanse. Plenty of heat and hot water. The Wi-Fi signal was fast, strong, and never failed us at any hour--the best we have experienced in Italy. Our party of three adults found the apartment perfectly comfortable, we highly recommend it, and would not hesitate to return.