Great place, great location, immaculate cleanliness, but massively poor communication with the office/owner. The location was not the correct one and we had to walk a lot to arrive to the place. The lockbox which contained the keys were broken and we had to wait for almost an hour and half for a response from the office/owner. Poor customer service at the end. Paolo did apologize at the end, but the owner never mentioned anything. Good place, terrible service.