Good and bad.
Good: the flat. The flat is well located, in a quiet area, near to amenities. It is a good comfortable size and spotlessly clean.
Bad: Gianluca. Gianluca first tried to communicate with us on a forum out with AirBnB - this is against the rules of AirBnB.
He then took 6,4, then 2 days to answer simple messages.
Lastly, I believe his 'service' of being guided to the flat from the bus stop is nothing more than a way of squeezing an extra 30 euros out of the visitor.
I told Gianluca that I was a seasoned traveller who had been to Venice many times. I asked him for an address and directions to his flat so that we may avoid paying him 30 euros to be guided there. He ignored all of these requests only saying that 'Google Maps doesn't work well in Venice'. This is not true and there are such a thing as physical maps.
I've never visited an accommodation where the owner refused to give you the address.
So we were left with no other option but to meet Gianluca's friend at the bus stop and then pay her 30 euros cash (as it's a cash payment AirBnB cannot trace the payment) to 'guide' us a 4 minute walk about three blocks to an easily findable flat.
Gianluca will point out that this fee is stated in his listing - it still doesn't stop it from leaving you with a bad taste in your mouth before your stay in Venice has even begun.
If you have never been to this beautiful city and would feel more comfortable with a paid guide then this is for you. If you can read a map - it's not.