From first contact i was very pleased with staying at this apartment because i got a discount from Giorgia the place
From first impressions all seemed to be great with this apartment not far from venice city can be reached by bus and train.nice decor decent amount of amenities, although its not equipped for long stays as it has a minibar type of fridge and a electric stove also there are some rules u need to follow when using it. So it doesn’t cause an electrical issue.
I decided to stay at Giorgia &Paolos because we had big luggages and Giorgia offered us a Discount if we booked with her,so we decided to stay 10 days.
well this stay turned into a very expensive one, from the start i was overcharged city tax,know that you only need to pay 5days max for city tax and it’s 4euros per day per person.
if i had not informed myself on the matter i would not have gotten the money i overpaid refunded as she was clueless about this.
For a airbnb i think it’s a priority to know these basic things so u don’t overcharge your guests.They blamed it on human error,ok can happen. So i let it go as such.
Then the worst happened, i was asked if they could enter the place to fix something, i had to decline because i was in venice city my belongings most of which are luxury goods and $2900 in my bag among a few things i had laying on my bed as we were nearing the end of our stay so i was packing before i left to venice city. Should be safe to
Leave ur belongings at ur home away from Home right?? Wrong
We came back so late i didnt bother to check if the money was complete because i saw it was in my bag,
But when i arrived in at my next destination and i had to provide my id to
Pay city tax at the airbnb we rented i went on to count the money i had in along
With my passport turns out i was missing $500 i did not understand how that was possible.
So i contacted Giorgia to see if they had let anyone in ,they said no and they were helpful in checking if i had left any money at apartment ,which i was certain wasn’t posible because i never take out that cash from the bag i had no use for it as i have a European bank and bankcard and thats what i use.
that money was leftover from My Caribbean vacation and now $500 was missing from it.
A day later i hear from Giorgia &Paolo that more than one person had a set of keys to the apartment i was renting, being Giorgia,Paolo and the cleaning lady.
That blew my mind !
something i did not know yet we were given just one key! All i know is for certain is i have been robbed and more than one person had access to That apartment yet it is said that no one entered the place.
But i am missing $500 and i am the one who has not only overpaid city tax and had to be refunded but also robbed of $500 at my stay here.
why they didn’t take it all i have no idea i asume as not to make it very obvious if i had not seen any money i would have called the authorities right there and then but sadly i only counted the money when i arrived at my other rental never did i expect to be missing any cash.
i feel Extremely upset about this and i will definitely never again stay at this place i have reported this to Airbnb and i am
Awaiting a response on the matter.
And i will be reporting this to the authorities but because of coronavirus outbreak in northern italy,i fear it will be a while before i hear anything as there are more pressing concerns at the moment.
This was my experience of my stay with Giorgia& Paolo i wish i could have left a positive and good review for you guys you seemed nice but the facts are i have been overcharged and also left your place missing $500 that is unacceptable and this is definitely a case of inside job someone robbed me at ur place and it wasn’t a break in so it must be someone with access to the place, its not good for business and also very unsafe for a guest to stay there. I am very upset about this as it seems it will take some time to be resolved but most importantly i feel
Unsafe staying not only at this place but in Airbnb in general because of what happened.
Airbnb is supposed to be your home away from Home experience ,this took that away from it i no longer feel as safe as i did before when i book an airbnb.