Pietro was very quick to respond to all of my questions and reached out several times when he knew we had arrived at the airport in Venice to ensure we were navigating our way to his place correctly! He even let us drop our luggage off before check in so we could explore Venice without having to tote our luggage around the city!! Pietro goes above and beyond and his place was one of our favorites during our stay in Italy!Such a great location and host... Highly recommend!