We started communicating with Paolo a few days earlier regarding travel advice. Paola and Riccardo were waiting for us as we stepped off the water bus. What a breath of fresh air these two gentlemen were for a party of three middle-aged women with very heavy suitcases. They carried our suitcases over several bridges to the apartment which was an absolute delight. A bowl of fresh fruit, Croissants, and fresh milk were just some of the extra touches that made this stay very special. The apartment was immaculate and very comfortable. We would thoroughly recommend this apartment and Paolo and Riccardo went out of their way to make our stay in Venice one to remember. They even made the return trip with our heavy luggage to the water bus. Thank you Paolo and Riccardo.