We stayed four nights at Francesca's apartment. We never met her but were welcomed by her mother, Emanuela. Emanuela doesn't speak English and we don't speak Italian, but she's clearly welcomed many other Americans to the apartment and we managed to understand the basics. The place is absolutely lovely - a wonderful, cool (A/C!) and centrally located oasis during the hot Venetian summer, complete with comfortable beds, amazing views and interesting artwork on the walls. We fell in love with Venice and look forward to returning. If/when that happens, we'll definitely try to stay here again.