Luca was pretty good with communicating promptly. When he greeted me, he was overall friendly, but to a point that made me feel a bit uncomfortable. In the end, he was helpful with my check in and using the washing machine and then he left me to my own business after the check in.
The apartment was very spacious for my solo trip. The double bed is two single beds put together, but I had no issues sleeping on one side. An air conditioner was installed on the day I arrived, which was perfect timing for the summer heat. The variety of snacks provided were great. The washing machine had a sign that said not to use. When I asked Luca, he said it stopped working the day before, but then changed to saying that it can work, just need to push the start button more.