I booked in advance when Giulia had glowing reviews. Obviously service has dropped recently. I found her to be rude and disrespectful. Completely uncalled for and unnecessary to be this way to your guests.
All up we paid about $300 AUD p/n. Not worth value for many when you consider: bed was a sponge, waterfall shower tricalled, no shelf in shower to place toiletries, only given 2 hand towels and two bath towels, no face towels and if you want to help yourself to an additional towel you'll be charged 5 Euro, not all tv stations worked properly - couldn't watch a live sporting event with Italy playing, fridge unexpectedly leaked and flooded the kitchen whilst we were luckily inside the apartment - no fault of ours, no English instructions on how to use the clothes dryer and got ridiculed when politely asked Giulia for instructions on how to use it,
- yet then never answered how to use it.
These things individually are insignificant but when you pay top dollar and then get treated poorly it's not a great experience.
The good: location is great, quiet yet next door to everything you could possibly need. Wonderful view from the bedroom, living room and balcony.
Thank you for letting us stay in your property. Unfortunately wouldn't recommend to others. But would return to Venice