Excellent experience all around. Laura made our arrival into Venice super easy - with clear and helpful transportation advice ahead of time and then a very warm welcome at the water bus stop to help us find the apartment and tell us everything we needed to know. The apartment itself is beautiful and comfortable - a perfectly restful place to return after a busy day in Venice. Plus, it's a great location - easy access to everything, but the unit itself is quiet and off the main tourist artery. We highly recommend this apartment and would definitely stay here again on another trip to Venice.