Stefano was great to communicate with and was very helpful. The location is great--very quiet and close to the water bus stop as well as some restaurants. The place was also pretty big and had enough comfortable beds to sleep several people. The balcony was also great to sit and relax on. We did, however, think the place was a little dark and we felt there was kind of a musty smell--but that's probably typical of many places in Venice. We also thought the bathrooms could have used a little more cleaning and there were some stains on the bedding.