The communication was great with Elisabetta & Alessandro. They had maps; the coffee table was filled with loads of travel books to plan your excursions in Venice; and a business card stand filled with recommendations for nearby restaurants. The apartment is surprisingly roomy & it was clean with contemporary design. The location of the apartment was quiet considering it was just off of Strada Nova (busy shopping street) near a bus ferry stop, a gondola stop and steps away from a COOP market. Overall we were very pleased with our stay, it was great for our family of four. We would highly recommend this AIrbnb.