Christine responded when booking and around a week before arrival with great and helpful instructions . Then she contacted us via Whats app as we arrived at Venice airport to check everything was ok and at what time we would arrive exactly. She was at the place waiting for us and gave us a good tour of the place and some recommendations. The apartment is situated in easy walking distance from Piazzale Roma (8mins) and is in a great neighbourhood. Quiet but with 50M you have good bars and restaurants.
We had a great time and the apartment is lovely. Thanks