The experience I had with Federico from the beginning when I booked this apartment was wonderful. He met us outside the apartment and from there was very helpful in getting us acquainted with the confusing town of Venice. The apartment was well equipped with everything and more. Towels, sheets, soaps..even a converter plug! The area in which the apartment is, is quite close to the train station and in a quiet area. There are many restaurants, bars/cafes, and shops around in a short walking distance (crossing one small bridge next to the apartment). Very happy with my trip to Venice and even better to have a comfy, air conditioned apartment after a hot day!