Lisa was very helpful arranging water taxis for us. She was also very flexible on check in and check out. The apartment was very convenient and the water taxi delivered us almost to our door so we did not have to drag suitcases all over Venice. The apartment was well furnished, our only problem was getting the combination washer and dryer to dry clothes. The location was very close to very good restaurants, our favorite was Teamo, we dined in and also got food to go from them.