Alessandro gave us detailed notes on how to get from the train station to the San Toma' stop where Caterina (Alessandro's sister) was waiting for us. Caterina spent time suggesting restaurants (Inpronta Cafe downstairs is very good; try the licorice dessert. Make a reservation by popping down a few hours ahead), and places to visit where there are less people. We had a few minor problems. Our texts and phone calls were answered immediately and the problems solved very quickly. If you have any questions just ask. The washing machine is handy; ask how to use the short cycle and where the breaker is in case the power goes off. The apartment is roomy and the a/c worked well. The apartment is quiet, close to the vaporetto, restaurants, and responsive hosts. I would stay here again.