Luca was nice and helpful. Since the apartment is on the 4th floor, it gets really hot in the room. The bed was extremely uncomfortable - it goes all down when you sit on it and you basically feel every spring in your back. We didn't sleep well due to the heat and the bed. I recommend to buy a new mattress and a proper fan as well. Location was great - 4 mins walk from Mestre and some restaurants in that area too. You'll be in Venice in 20minutes which was fine for us.