Our experience with the hosts Pierantonio and Gloria was flawless. All responses were prompt and helpful. We met their representative Christine at the San Stae vaporetta stop. She was waiting for us, walked us to the flat, and familiarized us with the flat and the area. Gloria stopped by and made a phone call to help us with a reservation. We felt very well cared for.
We can't say enough about the flat and its location -- perfect! The flat is more charming than we even hoped for, and perfect for the four of us. We'll never forget the view. The neighborhood was a wonderful refuge from the craziness of the San Marco area, and yet an easy vaporetto ride or walk when you needed to get there. San Croce offers wonderful restaurants and bakeries, and we felt like we were connecting in a small way to the "real" Venice. (We particularly enjoyed Osteria Macenigo. The food was great and they were so warm and friendly.)