I didn't go to this place because of a mistake I made. I put the wrong date and had to cancel. Canceling was not that easy because I accidentally booked for the same day I was doing the booking. But Roberto answered my texts promptly and was understanding. I was able to get my refund and everything worked out, except his place was booked already for the time we are going. So we might have to wait for another trip to meet Roberto and stay in his place :)