Except the location which was nice we had a very bad experience at Francesca’s apartment since from the very first day !
First of all we have had a safety problem ! The main door of the apt was broken and even if we locked the door, everybody should see inside the apt from a big crack. The apt was too dirty, a lot of dust everywhere, no heating, no hot water and for the third guest was no bed prepared! Already used bed sheets with hair and blood, and only one shower towel ad two face towels for three persons ! When we called Francesca and told her about the terrible situation, she asked us to leave if we don’t like the place. Then Lorenzo host’s brother called us and said hat he was sorry for this situation and he could send someone to help us after 20:00pm. Also the laundry was out of order even if it is one of the amenities they offer. Unfortunatelly we had a very bad night sleeping with our clothes and jackets. Then we called the plarfom’s help desk after sending documents and they suggest us relocation the next day and a refund, so we moved out.
I think hospitality is is not for everyone, it’s a gift or a talent! I can’t even imagine that kind of treatment for my guests as a co host I also am !