We stayed at the Palazzo Pilsani over the Christmas and New Years holidays and it was wonderful. Both Patrizia and Isabella are wonderful hosts and very responsive to questions. They arranged for private water taxis for us and met us a the dock to take us to the palazzo. Patrizia used her connections to obtain dinner reservations (for 8 of us) at one of her favorite restaurants on Christmas Eve and it was wonderful. All in all it was great to stay in an actual 15th century palace — it made us all feel like royalty and Venice was right at our door step. If other guests intend to go in winter, they should bring layers of clothing as the rooms are quite large with very high ceilings. The rooms can get a little chilly at times but the atmosphere is unforgettable.