Our stay was very nice at Vanessa‘s place. Her brother was there for the check in & was very kind. We loved the flat, which is perfect for a short & long stay. The location is great, although you have to walk like 20 minutes in the small streets of Venice with your luggage (if you don‘t want to pay the public transport). Vanessa ALWAYS answered my questions, which was very nice! They have a luggage deposite, which is near the apartment and easy to use. The only problem is that you have neighbours upstairs, who are sometimes a little loud - but in Italy it is normal, that people talk a little louder (if you need total silence to sleep, you might have to book an hotel).
TOTALLY RECOMEND :)