Sabine was sick the night I arrived, so she ended up giving me self check in/check out instructions which were fairly straightforward. She was always available via text and was helpful in guiding us from the airport to the Airbnb. We had an issue with the heater turning off, but again, Sabine was able to text me with instructions on how to reset the boiler. She also provided us with weather/high tide reports every day and provided us with ponchos which was so thoughtful. The only thing was that the place is on the top floor, with no elevator, so make sure you’re ready to carry your luggage up many steps. There was also no silverware or paper towels to use in the house. Otherwise it was a perfect location, so easy to reach from the water bus, and so easy to walk around to the other parts of Venice! It was a comfortable place for me, my brother, and my parents to stay. Tip: watch out or you may walk into the floating staircase if you’re not paying attention! Thanks Sabine for a super memorable trip :)