Our host was extremely helpful, they responded very fast to any questions we had and offered great advice. Navigating venice streets are awfully confusing and google maps are not accurate so be sure to get good walking directions, we had a somewhat difficult time finding the suite our fist time. The suite was very clean and comfortable the AC worked great as well as the WiFi. The only complaint we had concerning the suite was the double bed spring(two twin beds a joint) which would seem to slide apart in the middle of the night. Other than that our stay was quite enjoyable, the water bus is very close which is convenient to get around the island. We highly recommend this listing and are glad we went.