Claudia was nice enough meeting us at the plaza near here apartment, as she walked us through everything we needed for keys, room, etc. The reason for this low rating is due to a minor incident that occurred the night we were staying there. We (my girlfriend and I) arrived back at the apartment around 23:15, and tried to enter the apartment using the key as Claudia had instructed. We had already used said key once prior that night without issue; however, this time proved to be different. The key would not unlock the door as it had only a couple hours previous, and after 10 minutes, Claudia came to the door to see what was the matter. Rather than opening the door for us and inspecting the door to see what happened, she waited an additional couple minutes while we tried to unlock the door. Only after asking her to let us in to the apartment two times did she finally open the door, and while I tried to quickly explain that I had used the key as she had instructed, she cut me off and rudely told us to come inside as others were sleeping. It took both my girlfriend and me aback, as even though there was no specific rude language used, the manner in which she said it came off as so. We felt as though we had to be quiet, as she lived on the same floor in the same unit (even after filtering it out on Airbnb to ensure we had the floor to ourselves) and it seemed to us as if we were intruding in her home. As a result of this interaction, our trip and thereby stay with Claudia was soured. I do not recommend going with Claudia if you want the entire floor to yourself, as it only took one night for us to discover this.