Everything was perfect! I didn't meet Francesco personaly, but he was very kind providing food, a bottle of wine and other goods to welcome us. I've stayed there with my husband, child (3 years old) and one friend. We enjoy a lot our stay. The location is perfect, the apartment is even more spacious than looks in the photos. It's a lovely house! I'd love to stay there again if/when I have other opportunity to go to Venice!