Irene responded very quickly (in an hour) on our first message about the availability of the appartement. She was very friendly and gave us also information about the current corona measures in Venice. Throughtout our stay she was always available through whatsapp and whenever we had a question.
Regarding the place, it is situated in the amazing Cannaregio where you can encounter mostly locals. Although it is still very close to the center of Venice you don't feel like you would be in a touristic city. The flat is super cozy and perfect for a longer stay as well.