Some facts to consider:
1. 40 minutes late for the checking. no response after confirming the checking time.
2. Bathroom stinks
3. Wi-Fi password is a mixed 24 alphabetic letters, took 10mins to login, but signal was sooooo weak and it didn't work.
4. 10:00 a.m. check out time is strict. no flexibility
Finally, 40 minutes later, we got checked in and had a good conversation with Ahteek, he's a great guy.