A couple of my friends and I stayed at Francesca's apartment for a few days in Venice. Overall a great experience - the place was sparkling clean, had all necessary amenities, and many useful tips and information about the area and its history. Francesca was out of town for work during our stay but she was able to provide very detailed directions for check-in and check-out. We ran into some minor issues during our stay and she was very prompt and helpful in getting them resolved. On another note, my friends and I loved the location of the apartment because it was in a very quiet and calm area but was very walkable to L'Accademia as well as the more popular areas like San Marco's. Would recommend!