Gian was great with communicating and check in was super easy. Gian even let us check in a little early. He also gave some good suggestions on food and things to do. Overall he was very nice. The pictures made the house look a lot nicer then it was though. The one room was suppose to have a single bed, but it was a cot. The air was only in the area near the front door. We kept the bathroom door and kitchen shut to get the air circulated into the bedrooms. We had to sleep with bedroom doors open and the air hardly reached. It was really hot in Venice being it was June and the air not working well in the bedrooms did not make sleeping comfortable. Place had some negatives and positives to it.