Staying at Lucrezia's apartment was an absolute pleasure. After a long day of walking around Venice, it felt amazing to come 'home' to a beautiful, well equipped, homey place to relax and unwind. I cannot find one fault with the apartment. Also, although I didn't get to meet Lucrezia, I did not feel neglected as a customer at all, as she was so helpful via iMessage, I wouldn't have to wait more than a minute for her to respond to any of my queries. Lucrezia, thank you once again for making our stay so special and comfortable!