Wow! what a great flat in a perfect location. The welcome from Francesca was on a different scale to any we had experienced with Air BnB. She met us at the waterbus stop and gave us a tour of the flat and its facilities. She then gave us all the top tips for how to get around Venice, where to eat out and lots of other local knowledge. It was really thoughtful and kind. We felt really looked after as she marked up our street map with all her tips and then took us through the back streets to the local supermarket. She made sure we could reach her with a WhatsApp link for any problems. It was like having you own personal guide. Thanks again Francesca. We wouldn't stay with anyone else in Venice now.