Martina was wonderful when she greeted us making sure to give us some great information about Venice and even gave us some guidebooks to use. Her apartment was really nice. It is spacious and clean, in a lovely central spot right off a canal with a consistent flow of gondoliers and their singers. It is enchanting to be woken by a Venetian operatic ballad I highly recommend it. Also when I left the apartment I forgot to bring my iPhone with me and Martina was kind enough to mail it to me quite quickly. So I would say that she is very trustworthy along with being a good host!