My husband and I stayed here for two nights (our first two nights in Italy/Venice, so we have nothing to compare to besides other places in Europe). Federico was lovely and helpful. She met us at the boat station to walk us to her place and get us settled. We had a number of maintenance issues with the bathroom while we were there and she was mostly responsive to them. While they were out of her control, they definitely impacted our stay. The bathroom is two large steps up from the bedroom and the descriptions about the shower being the whole room are accurate. One window is missing a screen - this is essential for keeping mosquitos out while trying to catch a breeze and airing out the wetness from the bathroom. The air conditioner is loud so it prohibited sleep at times. The location is private, safe, and quiet and the bed is quite comfortable.