The location could not have been better, right in the middle of where we wanted to be and easy to get to by boat (once we knew where it was).
The only part I wasn’t crazy about was the check-in process. For self check-in they wanted us to send photos of every passport in advance. We said we didn’t feel comfortable doing that, and someone was going to meet us at the Realto stop. They told us to call them when we got on the boat, so they could meet us there, we did, and they still made us wait half an hour for them to get there.
Other than that, the host that met us, Carima, was VERY friendly, and the place was perfect for what we needed.