First of all the apartment was beautiful and in a great area of the city so no problems with that at all.
On the days leading up to check in I was pressured to give a specific time of arrival so Mimi “could plan her evening” I originally said we would be there for around 8-9pm and she asked if I could be there more towards 8pm but it wouldn’t be a problem if we had plans.
On the day of checking in we were in Bolzano and had issues with our car and had spent longer hiking than expected. As soon as I had phone service I let Mimi know I was on my way and driving from the mountains after a hike.
Mimi was not happy with this and sent many angry messages and phone calls requesting we get there quicker as she was tired.
We got there as quickly as we could with threats that Mimi would leave if we did not hurry. This was very stressful for us as we were driving and travelling to a place we had never been before. Would someone get the same treatment if their flight was delayed?
Eventually when I arrived I was made to feel like a child being told off for being late. I couldn’t have said sorry anymore if I tried.
I was then lead around the apartment being told what not to do and also being told about the previous people who had stayed had broken the shower door and the cupboards in a bedroom... I was made to feel like I had done it and I had only just arrived. Also these things were not fixed for when we arrived and both shower basins filled up with water when you showered.
We took great care of the apartment and left it spotless and everything was clean. We did however have a problem one day with ants in the kitchen and they were all over the floor.
Other than that we enjoyed our stay in Venice.