This was my first experience with Airbnb and it was amazing. Kinzika and Ludo were helpful from the very start once my booking was confirmed. They got in contact and answered all of my questions and arranged to meet me at the train station when I arrived. My train was late and they were still able to meet me on the platform and walk me back to the apartment. I was able to learn where to get a public transportation pass and the best way to get over to the main island itself. The room was great just as the photos show and there were never any conflicts with the bathroom. They were very helpful with how to get around and pointed out interesting things to do and places to eat. The neighborhood was great with easy and clear access to the island. I definitely preferred it to having to having to figure out getting back to a place on the island which would have been much more stressful at night. From anywhere on the island you just find a vaporetto stop and take one back to the bus station and then catch the bus back to the apartment. The wifi was very reliable and I felt very safe and at ease for both my nights there. If ever back in Venice I will definitely hope to be able to stay there once again!