Andrea was extremely welcoming, right from the moment she met us at the water bus stop. The apartment is beautiful and very spacious. The design is akin to that of a 5 star hotel and the facilities cannot be faulted. The views out onto the canal were an added bonus giving you a real authentic feel for Venice. In terms of location you couldn't ask for more...just open the curtains to hear a singer going by on a gondola or step outside and you're moments away from Piazza San Marco. All in all a perfect stay and will certainly be booking again.