PROS
The location is perfect, we were at least a 5-7 minute walk to just about everything. There was even a gondola stop a block away. Communication with Enrico and Vanessa was fast and easy. They even helped us figure out the train and water boat transfer. It does say it’s on the first level however in Venice that means at least 3-4 flights of stairs (they were pretty simple). The beds were extremely comfortable.
CONS
Instructions state there is a €4 tax per person per night which we knew and has to be paid in cash. However, they said pets were allowed and failed to mention there was an additional €10 for pets. We did not have extra toilet paper only one roll in each bathroom that was already on the stand. The second bathroom in the room with the circle bed apparently isn’t to be used to shower in. This was told to us after we used it and noticed a leak which left the bathroom floor in a huge puddle. Once again communication was good so once we made Vanessa aware toilet paper and extra towels were sent over since we had to use all of them to clean the floor. The WIFI did not work! Enrico came the next day to try to fix it but there was an issue and we were given a different network that could only be used in the kitchen. Lastly, if you don’t like a lot of noise especially early in the morning I might consider an alternative, there is a big clock close by that dings early and it will wake you up. Also the people are up right in the morning so you hear every conversation happening below. It’s right next door to Burger King and they seem to have heavy traffic all times of the day.
Aside from that we would probably stay here again with improvements.