Silvia is a warm and welcoming hostess and nothing was too much trouble. She gave us helpful tips before arriving and met us off the Alilaguna boat to show us to the apartment. Along the route she showed us the best places to eat and shop and on arriving at the apartment took time to explain everything to us. The apartment is ideally situated, extremely clean( and I am very fussy), comfortable and has everything you could possibly need, even toiletries. We had a wonderful stay in Venice and I would recommend Silvia and her apartment to everyone.