Ilaria was fantastic, she met us promptly at the water station. She recommended us some fantastic restaurants to try some of the local food, she adviced us on the sites to visit around venice which we thoroughly enjoyed and recommend for others to try. The flat is in a perfect location, it's seconds away from st Marc square but quiet enough in the evening to get a good night sleep. It's furnished and maintained to a very high standard. Ilaria was easily contactable and very accommodating during our stay and we look forward to staying with her in the future.