Veronica was tremendously helpful. She communicated with us prior to our arrival in Venice, instructed us which water bus to take and where to get off, met us at the stop, and walked us to the apartment. She took her time recommending restaurants and explaining the features of the apartment. Overall, a wonderful host! Could not have asked for better! The apartment was more spacious than we expected and fully equipped with necessary amenities. Very clean and comfortable with a lovely balcony overlooking the piazza beneath, as well as a roof deck in back. Would happily stay there again if we return to Venice.