I never actually met Pietro in person but had a good experience with the booking. Because I was having internet issues, I did not get the map with directions to the apartment but he texted me when I asked about this and directions were clear. Someone met us in a central location and took us to the nearby apartment. Apartment was excellent. We loved being on the canal with the gondolas floating by. Apartment contained everything we needed and more. It was our first trip to Venice but we felt the location of the apartment was great. Not to far from Rialto Bridge, near a water taxi stop. Lots of food options nearby. Grocery store was just a short walk away. I would definitely recommend this location and this host!