The place is very nice, clean, and has a great location right next to La Fenice Opera House and 5 minutes from Piazza San Marco. Elisabetta was very prompt in her responses. I was a unhappy, however, to find no cribs in the apartment even though they're shown in the listing. I had to let my baby sleep in the bed with the wife and I which made for a rough night. Elisabetta said we should have let her know we needed a crib but the listing said nothing about requesting a crib and I assumed it was available if it's shown in the amenities. Also, the address shown in the listing doesn't match where we ended up staying - I'm still confused about that and not sure why it's wrong.