We were not satisfied with this apartment. Irene went over things so quickly at the start that some information was neglected, such as: no drying rack for clothes unless it was winter which makes no sense to me. Irene told us about remotes for air and heat, but did not tell us that air conditioning and heat usages are regulated by Venice at different times of the year. The apartment was either too hot or too cold most of the time. Many things were not working properly: the shower drain was backed up and we were showering in dirty water every day. The window in the bathroom, which is the only ventilation, came apart from the top and almost hit us in the head when we tried to open it. There was 1 towel when we arrived, and I had to text Irene twice to get more towels. The closet rod is so high that my 5'10 husband could barely reach it. One bedside lamp flashed on and off making it impossible to read by. One of the lights in the living area was burned out or not working. The apartment smelled musty. Irene's response to me was that all of that could have been taken care of with one text, and that no one else complained of mustiness (as if that made it go away). Had we tried to text and get all those things fixed, we would have wasted much of our precious vacation time dealing with maintenance issues that should not have existed to begin with. The cost of this apartment was almost twice as much as the much larger one our friends stayed in simultaneously in Venice. I do not recommend.