We have stayed twice at this apartment on our trip to Venice (with a few days at Lake Garda in between). We did not meet Sylvia but had great pleasure in meeting Fiorella who was a fantastic host and really looked after us, providing us with a lovely breakfast each morning. The apartment is in a fantastic location, very close to the centre of Venice but also down a quiet street so there was no noise. Sylvia provided us with very clear instructions on how to reach the apartment and Fiorella helped us with information on the local boats to reach the train station etc. This is a really nice apartment to stay in, feels very traditional.