We were a party of 6 celebrating my mother's 70th birthday and were made to feel most welcome by Francesca's mother who met us at the accommodation when we all arrived. In advance of our arrival Francesca responded to all of my queries incredibly promptly with great openness and warmth. When I met her she was such a delight; utterly genuine, kind and warm. Together the two of them made us deeply comfortable, the apartment I don't believe could have been better, it meet all of our needs, was beautiful, and the quality of everything was superb. If I ever come back to Venice this is where I would stay again, the location is incredibly central and having a garden (and tennis court!) is a rare luxury in Venice. The place was everything we all could have wanted and for me what made it particularly special was the deep sense of genuine welcome and care that I felt from Francesca and her mother.