The flat was perfectly as described and in a wonderful location in Venice - away from the hordes of July tourists and 10minutes walk from a major waterbus hub. Despite us arriving early, Nicolo made special effort to ensure his friend Chiara was free to meet us and take us to the apartment, which was very much appreciated on a very hot day of arrival. Always available to contact and the flat provided everything we needed. Perhaps the only downside was the air conditioning was a bit noisy during the night - but as in Scotland we never have air conditioning, I guess any would be considered loud by us. Overall, a great flat, great location, very reasonable price for Venice in July.