Roberta and her manager, Alex, are incredible communicators. They were really on it as far as messages and contacts. The location is too-notch! The five sets of stairs is no joke, so be ready and pack lightly. I think that we were the first guests in awhile so they’ll get a few minor hiccups that we had out of the way for the next people I’m sure. The bed was super comfortable. The water pressure in the shower was unfortunately kind of meh. But, again, you cannot beat the location and the view.