Boneve is a most wonderful host!!! She greeted us at the dock and showed us exactly where the apartment is located. She reviewed sites to see and gave us a great map and suggested an itinerary based on our interests and time available. This proved to be super helpful. She lives close by and stopped by the apartment to check something right after we asked.It is an amazing location very close to St Mark square but very quiet because it is off of the main area. The building is beautiful and safe and is on the first floor! The apartment is gorgeous-totally updated with new appliances and remodeled bathroom and very spacious and comfortable for a couple. The kitchen is well equipped. Boneve is super responsive and available at any time. We would definitely stay here again when visiting Florence.