GIovana met us at the boat stop, as agreed, and took us to the apartment. SHe explained everything's no to us and showed us how to work the stove etc. we sat in the kitchen for some time while she told us about how to use the vaporetti (local public transportation) including which tickets to buy. She also recommended restaurants to us and reviewed what we could do to avoid the tourists! We planned several days using her advice so that we went to "popular" sites when they were quiet. HEr restaurant recommendations -small not expensive places -- were great! The apartment was recently renovated and is lovely. ALos the air circulation made it very comfortable -- even on a hot day.