Eleonora is so sweet and very nice. We enjoyed our stay in Murano,but we had to rate it only 4 stars because:
1. The water taxi stop is right by the apartment, but it doesn't go all the way to St Mark's Square. So you have to do a couple of transfers, and it can take up to an hour with all the wait times. This eats into a trip of only 3 days.
2. The apartment is very beautiful, and quite large, but not very functional. For example, there is a shoe rack that holds about 30 pairs of shoes but no closet to hang your clothes.
3. Beautiful tile floors, but no rugs or mats in the kitchen or bathroom, and the shower door was broken, so water kept spilling all over the floor.
4. Air conditioner remote was broken, but Eleanora came over and fixed it.
5. A few window screens were broken or missing, so when the windows were open, mosquitoes came in and we were covered in bug bites the next morning.
6. The washing machine is great, and she provides clothespins, but no clothesline to hang clothes to dry, nor is there really a place outside to hang them like our other apartments we've stayed in.
7. We had to purchase dish soap, hand soap, paper towels, and a cutting board. These should have all been provided.
8. The sheets were so scratchy that we had to find extra blankets in the closet and just lay on top of those. The beds were more like camping cots with very thin mattresses, and very thin old pillows. I definitely felt like we were camping there. And we are pretty simple people-not needing fancy by any means! That's why we always choose Airbnb places over hotels.
Overall, it is a beautiful island and very quiet which we loved, but the apartment could be so much better with just a few extra's added in.