Check in was super smooth. Our host Cezar met us in person at exactly the agreed upon time. He spent plenty of time telling us how everything worked and giving us some information about the area. Communication was excellent. We had a few questions about whewe to eat, best routes to take, etc., and every time Cezar answered right away. He even sent us a hand drawn map to guide us to the vaporetto. The place is spotlessly clean and even nicer than it appears in the pictures. The jacuzzi tub was a godsend after several days of tons of walking. We cooked a few breakfasts and one dinner and found everything we needed to make our meals. The location is excellent. Close to everything but not at all noisy. Cezar was a great host, super friendly and informative. This was definitely a five star stay!