Francesca was very friendly and helpful. We arrived about 30 minutes before our scheduled meeting time, but Francesca was able to accommodate and was waiting outside the complex for us. The airbnb was clean and there were plenty of amenities (fully stocked kitchen although we did not cook, shower had shampoo and soap). It was convenient to have 2 bathrooms in her airbnb (and the water pressure was good even with 2 people using the shower at the same time). The location was great and only a few minutes walk from many restaurants.
There was an outer door to the complex that had a note to leave it unlocked. Unfortunately, we didn't check this door before checking out and leaving the keys inside the airbnb, so we were locked inside the complex. Francesca was able to come by and let us out within 5 minutes!