Roberta emailed us instructions on how to reach the flat and Paolo waited for us at the closest Vaporetto stop, as agreed, and showed us the local interests on the way. He also explained where to find everything extremely well, including anything we wanted to know about Venice and the flat itself. The flat itself was lovely and spacious, it was very clean, well looked after and decorated with local items, located less than 5mins from San Marco square, but still quiet. Excellent hosts, very friendly and funny, and a lovely, clean flat, which we would recommend to anyone and we would use again!