Paolo gave us very clear instructions on how to get to his apartment and, when we arrived, he was personally there to hand over the keys, show us his place and give us advice on interesting places to visit during our stay (all of which we were able to do, including visiting the Jewish ghetto!). He even helped us with our luggage. And his place? Wow. Plenty of space and plenty of character, with hardbound art books and a tasteful CD collection. The bed was very comfortable, the bathroom seemed new and the entire place was very clean. The double windows completely shut off the noise from the busy street. I enjoyed opening them in the morning for some people watching. The location was perfect for me because I liked being in the middle of the action without getting caught up in the buzz at Piazza San Marco or the Rialto. I admit the climb up to the 4th floor was hard with narrow stairs and heavy luggages but that's a small price to pay for all the value you're getting.