It's really FANTASTIC. It's been my at least 7th time in Venice, and I've not stayed at a better place. Literally 2 minutes from San Marco. Fantastic design and great organisation of arrival and departure. Private douche + WCs. Reactive, welcoming and extremely clear communication in perfect English. All sparkling clean. Very comfortable bed. Incredible ! Thank you for everything, - no doubt I'll be contacting you the next time I'm in Venice !