The communication with Silvia and the cleaning lady was excellent. We received a document with local information in advance of our trip. They were very flexible with our check in due to a flight delayed by nearly 2 hours. The lady handing us the keys gave us a tour of the apartment and she was very nice. The apartment was very clean and comfortable. Excellent location only a few Vaporetto stops from the main tourist points. Giudecca is beautiful and has plenty of restaurants and a local supermarket.
The only downsides are: we were asked to take out the bins before check out, meaning we have to walk out a few minutes to the local disposal bins after paying such a high cleaning fee (the highest cleaning fee I’ve ever seen); the Wi-Fi wasn’t very reliable and slow at times; there isn’t a shower curtain so the floor gets very wet after showering.
Overall, we had a great time and would definitely recommend Silvia’s apartment.