What a perfect place to stay. Confirmation and communication was prompt and accurate. We were met by Chiara's daughter Benny ( your English is perfect ) and escorted to our home for the next few days. Everything was of a high standard, clean, tidy, excellent amenities for those who wanted to cook at home, great location to shopping, cafe, restaurants and all sight seeing activities . Don't worry about having to climb flights of stairs , lift available . Would highly recommend booking this accommodation if planning on a visit to Venice.