We waited more than 35 minutes for Nicola to answer the door. He claimed that the doorbell "did not work too well." Also, he was on the phone for that entire time, so we could not call him. We had started to look for emergency lodgings--anyone who has had to do this knows how unpleasant it is--when another guest came out of the entry door; this person knocked on his door for us, and that inspired him to come out. Aside from this ridiculous problem on arrival, the place is very comfortable and well-located. There is a vaporetto stop
very close by.