There was a bit of confusion with the greeting process, which I think clearer communication could have cleared up as her associate Alec didn’t get to us until we had been waiting in the sun for about 25 minutes. Once that was sorted however everything was good.
Just bear in mind that others can also be staying in the apartment and there is only one shared bathroom/toilet.
The ability though to store our luggage at her place after checkout and before leaving Venice was a wonderful bonus.