Everything was as-advertised. Communication was the most responsive that I have experienced with any host. Meeting place and check-in process was very timely and smooth. Adriano spent time during check-in marking our map with recommended restaurants, shopping, and attractions to see during our short (2 night) stay. Maria arranged our water taxis to and from the airport which was very convenient and helpful (and appreciated - thank you, Maria!). The water stop is close to the apartment and there are no bridges/stairs (or very many people) between the apartment and water stop (a walk with lots of bridges/stairs/people can be a challenge with luggage in Venice). We were allowed to drop our luggage the morning of our arrival (we arrived well before check-in time) while the apartment was being cleaned, which was also convenient and appreciated. The nights were silent (the apartment is in what I would call a very quiet residential area) so we all slept well, but it was also in a convenient location. The three bedrooms and two bathrooms worked well for our party of six. The AC worked well, too.