Elisabetta was kind and helpful throughout the whole time we communicated with her. From planning to the time of arrival and during. She helped with precise directions to her studio and any questions about Venice. When we got there she was ready to meet us with the door open and gave us a tour of the studio and even had a book with places to visit in Venice and a map to show where things were. The studio was clean and well kept. No complaints whatsoever for Elisabetta and Definitely will stay here again when we return to Venice!