Luisa's apartment is just beautiful! The furnishings have a fantastic old-world flair and the apartment was very clean with all of the amenities we wanted. Emma met us at check-in and check-out and she was both pleasant and always on time. The apartment has a nice patio for having an aperitivo while listening to the music school next door. The location is also outstanding. It is a short walk to St. Mark's Square yet far enough to be very quiet. There are a lot of stairs leading up to the apartment but, for us, that was not a problem (we thought of it as a way to burn off some of those extra calories we were eating in Italy!!). We would highly recommend this apartment.