Sandrine is very responsive, although we did not have the chance to meet her in person. Her friend, Tania, greeted us at the water bus stop and led us to her apartment. The place is neat, clean and spacious. It is in a very convenient location. Within minutes, we can get to Rialto and San Marco Square. The description of the apartment is accurate but does not reflect the charm sufficiently. We definitely would want to consider staying here again when we visit Venice again.