We enjoyed this apartment very much. Almost to much because sometimes we didnt want to leave! Its beautiful, tastefully decorated, clean. Location is perfect. Pictures are accurate. As was mentioned, many steps with no elevator. We viewed it as an excuse to eat more pasta. You will need to phone the contact on arrival to venice which we thought would be a problem as we didnt have phone service. There is a payphone right outside the train station. Elisa also aranged for a taxi to pick us up and bring us to the airport. The only thng that caused me some anxiety was that Mario didnt sent the paperwork with directions until 2 days before we arrived. There was a form to fill out which required a little time. Being the type A that I am I would have liked to have that in advance. So, if you dont hear from him dont panic, its coming. would absolutely return.