The host went "above and beyond" by meeting us at the water bus stop and walking with us to the apartment. He showed us around the apartment; answered numerous questions about things to do and restaurants to consider; and he made sure that we were comfortable. He was extremely responsive to text messages during our stay. The apartment was amazing. Perfect location. The furnishings and amenities were "high quality" and had everything we needed. Of the 5 apartments we rented during our travels in Europe, this was definitely #1; and we look forward to returning to Venice and staying here for a longer period of time.