Andrea was a great help with so many things like reserving a watertaxi to help us get to the property, reserving dinner for us, helping us get to the airport, he was an exceptional host. Our only complaint…the air conditioning was not working properly. We had to wake up in the middle of the night to drain the condensation into a pitcher and the other bedrooms air conditioner did not work. The fan was so weak you could barely feel the air. My kids were dripping sweat. We did not have 1 good night sleep during our 3 nights there. If the air conditioner worked I would offer a five star.