Staying in contact before, during, and after was an ease via Airbnb. I'm very glad she was available! The reservation is exactly as described. There was more mosquitos than I expected but this is likely due to all of Venice. Her helper, Daniel?, did show us where the plugin is for it and I regret not using it. I only mention this for others in case it it helpful...I do not blame this on Anna at all. Thank you for experience!