An elegant apartment in an excellent location, a quiet courtyard just a few minutes walk from shopping, a sweet piazza, and San Marco's Square. Our hosts were easy to communicate with and responsive. Nicoletta met us at the vaporetto and walked us to the apartment then showed us where everything was inside the apartment. She took the time to mark on a map restaurants we might like to try and where to find a pharmacy, supermarket, etc. The downstairs apartment could have been cleaner, and was quite stuffy, as there is no AC unit in it and it was very hot during our stay in Venice. There is only one AC unit in the upstairs apartment, to serve common areas, bedrooms and bathroom. As we generally don't prefer AC and tolerate heat fairly well, we were okay at night in the bedrooms, but other people might not find it comfortable. The washer/dryer combo was not intuitive, especially if you don't understand Italian completely. English instructions would be helpful.