We had a great time in Venice staying in this apartment. The area is absolutely beautiful, and a nice contrast to the tourist-filled centre of Venice, as it feels very genuine, with most passers-by being obviously local. When we arrived there were no towels in the apartment, but some were provided by the next day. Alberto gave good local advice (via whatsapp), but we didn't meet him at any point in our stay, and I only briefly met Catherine while checking out. I would recommend staying here, if you want an apartment far away enough from the centre to feel authentic while remaining walking distance from most of the sights in Venice.