Communication from start to finished was clear, accurate and helpful. Location for us wonderful. Took the bus from the airport to Piazza Roma for 10E each. then maybe an easy 8 minute walk to the apartment. We were able to drop out bags off early for additional fee which was well worth it! We were able to change quick as it was 90⁰ and needed to get out of our travel clothes. City is very walkable. Loved being away from the busier areas. 2 coffee shops just down stairs. Grocery store very close. We were going on a 9 night cruise so appreciated the ability to wash our clothes. Upon leaving we took the People Mover to the old cruise port location and got on the Celebrity transfer to Ravenna. We were on the ship by 12:20. Apartment was clean. The bed in the loft room ver comfortable. We ate all meals out. This place does have 2 kitchens and 3 bathrooms. We did pay the extra fee for 3 beds as after the over night flight, some delays and no sleep, it was just better for us to each have our own space. Wish we could have stayed longer. I would book this place again when I return to Venice. Thanks again for the hospitality. It was greatly appreciated!