Elisa was a wonderful host who really cared about making our visit easy and pleasant. Before our trip, she was very quick and helpful with email responses answering our many questions and, upon arrival, very accomodating with helping my friend get from the boat to the apartment with our luggage when I was faced with some unexpected airline delays that had me arriving at the apartment at a drastically later time. She was also very prompt with responses to our questions while we were there visiting. We were very surprised and happy to find that the apartment was even cuter than the pictures depicted. Elisa had provided some very useful guide books for us to reference (and we did) as well as provided some snacks for breakfast. Overall we were very pleased with our accommodations and would recommend her place to friends heading to Venice. We hope to stay with her again.