Our stay at Isabella's was amazing! From the very beginning, she was great at communicating with us and letting us know about the situation in Venice because we had arrived when there was flooding. She gave us a lot of information on how to use the bus system and what to expect while we were using the public transportation along the islands. The apartment was incredibly clean, spacious, and she provided everything you would need to use while you stayed there. She was also kind enough and understanding to let us check out a little bit later than we had expected due to the weather. This was definitely the best place we had stayed at during our trip to Italy. I highly recommend it!