We had a nice time in the Moon and Lagoon room in Rio Venice ! We unfortunately did not get to meet Chiara, however all communication with her before was wonderful . She is very responsive, helpful and accommodating to our late arrival. Her associate , Laura, welcomed us and gave us some helpful tips as well as a tour of the flat . Didn't get to meet the other guests but did not have any problems . Clean and in a convenient location: We would stay here again should we return to Venice !