The communication with Fran was very smooth and clear. Fast replies in case you would have extra questions. Checkin procedure is perfect, as is the location of the accommodation. Such nice neighborhood with amazing bars and restaurants away from the big crowds. Airconditioning in the room made it pleasant to sleep in warm Venetian nights. Appartement had all the basics that we needed. We didn’t use the kitchen but it looked very well equipped. 100% would recommend!