This was our first visit to Venice and I must say that the location that Francesca’s apartment was in could not be beat. Francesca was very accommodating and helped with our luggage and showed us around the apartment and pointed in the right direction for a bite to eat. Francesca was very good with communicating thru the airbnb web interface. I really wouldn't say it was a complaint; however we are from Texas and we appreciate the cold air. It seemed that no matter what we did, the A/C could not keep up with 2 couple inside this apartment. We made it through the night and just had to understand that this is how things work in European countries. There was only one a/c unit that was located centrally in the apartment, so since we shut our doors to have some privacy between the two couples, the a/c could not reach us. You can't beat the location; everything was a minute away it seemed like. Francesca also had a washer and dryer combo that you could use to wash clothing but we couldn't figure it our and it left our clothes wet. The apartment was very clean so we were greatful for that. Overall this stay was nice (4 out of 5 stars). I feel that it was too small for our "Texas Standards" but everything else seemed to be 5 stars.