Wow, this place was incredible! Our train was 1 hour late and we didn't have any way to contact him, but he was still there waiting for us when we arrived and he was totally understanding. He walked us to his place (10 minutes from the station) and gave us tons of information about what to do in Venice and a really great map. The place was just fantastic, even larger and nicer than expected. He had every amenity that you could imagine, including a wireless internet modem that was battery powered so you could bring it with you and have internet wherever you went. He works on the island of Murano and even organized a tour for us in the glassblowing factory he works with, and it was one of the highlights of our entire trip. He is truly a great guy, do not hesitate to book this place. It will not disappoint. Thank you so much for everything Max!