I did not meet Sara in person ever. She was a little rough in her messages right before our arrival with "Pay the tax now or I will not give you the code for self check in". I wanted to pay it but did not know where on the platform. I am also a host and recommended her to give options instead of threats. In addition, she wrote me in private insinuating I broke the wood frame of a window but again, I am a host with good reviews as guest and host and I am very careful with this.