The apartment was very clean and corresponds to the provided pictures of it. Christian and Sara are very nice people and hosts. In our case at the day of our arrival the fridge had technical issues, and Christian immediately organized a new fridge - that's what I call caring! :) Also Sara was very helpful providing us with valuable tips on anything we wanted to know about Venice and answered very fast! We did not expect such a great guidance, but I must say it helped us a lot for our first time in Venice! Definetely recommend this apartment!