Valentina is a wonderful lady who is available for any questions you have and answers them quickly! The place is lovely, has everything you need and is very clean. The tram to the centre of Venice is very close and about a 10 min ride, beware that the ticket office shuts pretty early (there is not another option nearby) and they do sometimes check your tickets in the tram (we found this out the hard way ;p). It’s also not super cold in the house, but if you take a cold shower before bed you should be fine!