We didn't get the apartment we thought we were getting on the ground floor, but that was not a problem for us as the apartment we had offered a terrace area. Check in was good and Tiziana met us. There were some good amenities in the place. There was no hairdryer but when I requested one it was brought immediately. The apartment was in a residential area and apart from the neighbours dog, it was quiet and felt very safe. The bus stop is a 5 minute walk and the bus takes about 20 minutes to Venice. I would consider staying here again and would recommend this place.