We didn't meet Yanet as she was away when we arrived, but she arranged to have someone meet us. And she replied to my email inquires in a timely manner. The area was lively, but after about 9pm, it was extremely quiet (great for sleeping). Only a few minutes walk to Rialto. Grocery store, restaurants and bank machine very close. The room was cool even thru the hot day. Great stay for me and my husband and my mom. Nice kitchen facilities. I would def stay here again if I could when returning to Venice. Good wifi connection. Coffee, fridge, air and heat if needed. Dishes, coffee, toiletries, nice fluffy towels, some snacks.