From the initial contact Alessandro gave good instruction and helpful advice . On arrival to the b n b, we were welcomed with a coffee and lovely Italian biscuits. His local knowledge was great and he gave us written instructions and hand drawn maps of interesting and local places to visit. Hints and tips to avoid busy areas and times as well as good pizza places and bars that the locals enjoyed. We loved the room and the little 'extras' like coffee maker and chocolates. The water and soft drinks available in the kitchen with fresh fruit was an added luxury. Alessandro was attentive to us and our needs, not that we required anymore than was already thought of. Breakfast was superb, he knew we liked natural plain yogurt and had it available every morning we were there with fresh strawberries and granola. The freshly baked crossiants and pastries from the local bakery were delicious all served up with fresh juice and Italian coffee. And we were able to leave baggage in the house after we had checked out. Alessandro always seem to make an effort to give information to a particular guests needs. A wonderful experience being our first trip to Venice, and absolute pleasure staying at this airbnb. Thank you Alessandro and your helpers. We wish you well.