Alessandra was great. We arrived at the house and they were still cleaning it and wasn't presentable. The weather was too hot in August and there is no air conditioner. Unfortunately we had to move, but Alessandra was great and provided awesome customer service. The house is nice if visiting Venice during the cooler months. It is well located and easily accessible from Ca'Razzonicco Alilaguna stop. The house would be comfortable for four people max.