Anna was very friendly and accommodating, we arrived earlier than expected and she was very flexible in meeting us at the waterbus stop and walked us to the apartment. She gave some recommendations on what to see and do and the nearest amenities to the apartment. The area was fantastic we loved San Polo as it was much quieter than the busier spots (such as San Marco) and was easy to get around venice and see the attractions by walking or waterbus. It was great to have the outdoor space of the roof terrace which had stunning views over Venice, we ate breakfast up there most mornings. It was boiling hot during our visit so we were grateful for the fans we had in the bedroom.