Federica was very helpful. She was quick with communication and made sure we had everything we needed. The location is very close to the train station which made it easy to check- in and out. While Federica was not able to personally meet us to check-in, Beatrice was waiting for us once we got off the train and walked us straight to the home. Home was very clean, spacious, and the air conditioning was wonderful in the Venetian heat. The garden out front was very peaceful. About a 20 minute walk to everywhere we needed to go. Would book in a heartbeat!