Iber met us the water bus stop, which was super close to the flat. Showed us the flat, and how things worked. He was very nice. The location is superb. Really close to the Piazza San Marco and the nice shops but quiet, even secluded as it is down an alley. The flat is clean and well-appointed. The only downside is that only the large bedroom has AC, not the whole flat and the small bedroom was so hot and stuffy, even with a fan, that my sister-in-law ended up sleeping on the couch.