We were hesitant to book this place because of the last review stating issues with communication, but we are so happy we ignored that. The check in process is incredibly easy - you meet the host at a clearly defined location (it’s a stop on the water taxi from the train station Saint Lucia) and from here the host takes you directly to the apartment which would have been difficult to do without her as a guide. This was so thoughtful as we could of easily gotten lost. Also being from the United States and traveling for the past three months in Europe I understand that it is necessary to activate your international calling at certain points - and in Venice this is something you should expect because the streets are small and it is so easy to get lost. It is so worth talking on the phone for less than a minute to orient yourself.
Also the air conditioning worked so well in the apartment it was even a bit cold, which was amazing for Italy in the summer. We were so happy with our stay here and most of all the location because it allowed us to see Venice during our short stay and not worry about taking a bunch of public transport to get to major sightseeing areas.
Many thanks!