Dear Stefano and Mikaela
Warmest thanks for your help and support during these extraordinary days in Venice. When we arrived soaked from the floods and the rain on the first morning, Stefano was very flexible and we were able to check in early into a cosy and well heated apartment where we could dry our dripping wet clothes and shoes. He made sure we had some rubber boots so we could venture outside despite the high waters. What tasted of an adventure in the beginning turned out to be a very serious situation when the water rose to a record high of 187cm on our first night. Water was everywhere! We marveled at the untiring Venetians, who had their stores and restaurants up and running again in no time as soon as the water receded a little bit.
We had come to visit the Biennale. In the end, the exhibition was only open on one of the days we were there. During this whole time, Stefano always checked in with us, asked us how we were and was able to give us information about the current situation. Mikaela provided us with additional socks and warm house shoes. Despite the literal emergency we felt very well looked after thanks to these two! On the morning of our departure, we opened the front door to find the water was already 20cm high again. To make sure I would reach the footbridge in the main alleyway with dry feet, Stefano simply carried me piggyback-style through the waters to the footbridge! I hope your back is fine, Stefano?! We can only thank you again — we’ll be back!
(translation by my daughter:-))