We have been travelling with 11months baby. On arrival we have been advised that apartment isn’t available for us. We have been moved to different apartment however the next day suddenly host’s friend who deals with 68 other apartments have asked us to move to original apartment (we have been on a trip at that point in different part of Venice). We have been mistreated really badly. Charged additional money for checking in late (even there is safe box for self check in). No travel cot, no high chair. The host have only contacted us once at the check out ! We have ended up cancelling our reservation half way through as we have been treated really badly