Alessandro was very helpful prior to arrival with detailed advice on getting to the accommodation and some tips to make things easier. Alessandro wasn't available on the night of our arrival but his friendly cohost, Gianmarco, was and he met us at the local waterbus stop to show us the way.

The accommodation itself was beautifully presented and we were upgraded for free to a larger room with a jacuzzi! A small breakfast basket was provided which was great to eat before leaving to explore the city which was very nice.

The accommodation was warm with central heating and a great place to stay in terms of location with the Rialto bridge less than 5 minutes walk away.

An excellent stay in a welcoming and warm environment.

Thanks Gianmarco and Alessandro!