Massimo was very friendly and flexible to our needs.The apartment was very spacious and bright. However, it appeared little like the pictures, as all the art and decorative items had been removed to leave bare walls. We had adequate towels and cooking utensils. The large bed was comfortable, but the pull out double and cot may not be for some. The location was superb, being nestled in the corner of two canels. It was an moderate 20 min walk to the Doge. Be aware we had many mosquitoes eary June, and their are no window screens (as is common). We felt the portable A/C inadequate, although the nights cooled about the time the mosquitoes disappeared. WiFi was slow, but may be a result