Although we never met Chiara in person, her communication was excellent. NOTE- the lift was broken. There are 50 stairs to climb with tight corners. The top floor apartment was spacious, great views, lovely windows with an abundance of natural light, a comfortable bed (memory foam pillows), quiet and private, shower with ample water pressure and hot water, a comfortable couch and some lovely touches that don't always exist with airbnbs. We absolutely loved it and would be happy to stay again. Thank you Chiara for the hospitality, the great apartment and for the restaurant suggestions!