The apartment was very clean and spacious. Contact with Roberto was clear and punctual, they met us at the Waterbus stop and showed us to the apartment, which was about a 5-7 min. walk over bridges with luggage (to be expected in Venice) we were shown the ins and outs of the apartment. The apartment is located on the 4th floor and the building has no lift so you will need to be able to carry your luggage up a narrow stairway. The terrace has an incredible view of the city, the rooms were spacious and the beds were comfortable. To be of note, one bathroom has a shower and the other has a bathtub and hand nozzle. There is a washing machine, but no dryer however they do provide a drying rack with hangers, they also provided a hair dryer as well, which came in handy for us. It is also very centrally located. I highly recommend Anna's place, especially for a large group or family.