This was an AMAZING apartment in Venice! Luz was always responsive and helpful during the booking process. Her and the family were out of town but Chiara was happy to greet us at the water taxi stop, showed us the beautiful apartment and the amenities available and even recommended a great restaurant! She was so nice and pleasant and they arranged a lovely yummy bottle of Prosecco. The location was perfect! I recommend Luz's place anytime you're in Venice!