Federico was so helpful! Though we had been to Venice before, he gave us tons of tips on everything from how to get the best Gondola ride to which attractions were the best and where the locals go for the best food - not necessarily the most expensive. He also told us what to avoid, which saved us wasting of time and money. We have been to Venice before, but had not stayed in an apartment, so we had a great experience feeling like part of a neighborhood - and getting so many tips from Federico made us feel more confident about our choices in activities, even shopping. The apartment is excellent, in a wonderful neighborhood and you could not have a better host than Federico. He met us at the train station and escorted us to the apartment. He also responded immediately to any small question and went out of his way to be helpful to us. A truly memorable visit. Strongly recommend!!