Carla and Gian were the nicest people! They were so sweet and were so helpful to us in many ways! We came late to Venice and both of them met us after 11 at the trains station to walk us back to the apartment because it was confusing for the first time to get there.(Although once you get your bearings, its actually not complicated at all..) Both of them had work the next morning and still took the time to show us everything. We felt very comfortable, the apartment had everything we needed..kitchen,pots, laundry, towels, linen.etc.+great AC. Plus everything was spotless and very clean! Gian and Carla were right downstairs so if we needed anything they responded right away. One time they weren't home but they sent their sweet son to help us..As well, it was in a great location right off the main street, yet their apt. was still on a quiet street, so it was perfect! We would definitely recommend and stay there again..thank you Carla and Gian it was great meeting you both and staying at your place!