Giorgio was fantastic! Our first flight was delayed and that resulted in us missing our next flight. Then our luggage was was lost. Giorgio was so gracious in extending our check-in time and meeting us late into the evening. He even facilitated transportation (during a public transit strike) from the airport directly to the apartment. He had stocked the kitchen with several grocery items (some of us had not eaten for over 24 hours) and food places were closed due to the late arrival. He even had a bottle of wine waiting. Upon our departure, he also arranged for a water taxi to take us to the bus station. I highly recommend! Especially if you are unfamiliar navigating Venice. Thank you, Giorgio!