Communication is terrible and the phone number listed is not a working phone number. We thought we got scammed because they never responded to our request for directions and to arrange check-in. Fortunately, we had gps and were able to find it on our own. We sat outside with our luggage for more than an hour before anyone came to let us in. That was the first time we had heard from anyone. We sent three more messages with questions during our stay and never heard back from the host. The place is very nice and in a walkable location, it gets really warm though and the air conditioning doesn't work.