We really enjoyed our stay at Casa Zanchi! Nico is very pleasant and his communication well in advance of our visit was excellent. The apartment is as described. The location is superb. The picture showing the view from the apartment is completely accurate--in fact, I took my own picture at sunset just like that! Cristina was very pleasant and speaks English better than other reviews would indicate. Her breakfast was very good--timely with very fresh food. The apartment was very clean. The bathroom has been remodeled, very nice. Shower is extremely small, like a cruise ship. Here are a few other things to consider as you book this property:
1. Because we had three people in our party, I assumed--wrongly--that we would have both bedrooms since each of the bedrooms show as having capacity for two people. I booked several ABNB properties during our trip through Italy, all non-shared, private accommodations--our preference. So when we showed up and Nico's second bedroom was rented, I was very surprised. Nico and Cristina made up a cot and brought it into our room for my 17-year old daughter. When I booked, we weren't interested in cot accommodations or sharing the facilities (1 bathroom)--I would have found a different place. So I should have been more clear when I booked that I expected that we were booking the other room, too, given that I had three people. Just clarify this with Nico before booking so you get what you want.
2. The apartment is a penthouse--anyone with heart or knee issues should consider walking up several flights of stairs at the end of every long day of touring.
3. Read up on Trip Adviser about the racket that is "free" rides out to Murano to the glass factories. Every hotel and property owner is in on it and will offer you a free water taxi out there. Nico lined up our trip out there--for Americans, think time share presentation.... The tour was nice albeit brief while the showrooms and sales people were endless.
All in all, I would stay here again IF I could clear up the bedroom details up front. Many thanks to Nico and Cristina!