Communication was good since day of booking. Giada asked us about the check in time before the start of day and everything was clear. Place is 2 minutes away from the bus stop and there is supermarket at the bus stop. You can also find really good inexpensive Chinese restaurants close by. Buses run from Venice to the stay frequently so no need to worry about the staying away from mainland Venice. Room, kitchen and toilets were clean. We didn't use kitchen to say anything about it. Overall I recommend it to anyone who wants to visit Venice. Have a nice stay.