My mother, girlfriend and I stayed at the Rosa House, in Venice, for 3 days. We came into the city not knowing any Italian nor did we know of the area. Our guide picked us up from the Vaporetto (water bus) stop and walked us to our home and guided us in the right direction in order to have an incredible stay. The home was very quiet, clean and an overall perfect stay. This is by far the most helpful Airbnb I have been involved with. Ciao!