Giovanna was very sweet. She was waiting at the apartment and offered to meet us at the vaporetto stop. The apartment was clean, bright and spacious. The bathroom is modern and gorgeous. Very nice for Venice. In addition, the place is perfectly situated, close to both the Zattere stop and Accademia, round the corner from the Guggenheim museum and the new Punta della Dogana. Highly recommended! Note: The apartment is minimalist - which suited us fine! But if you are not minimalist, bring soap, shampoo and toileteries because there is none provided with the apartment. There is also a washing machine but no detergent.