The location and the views from the terrace are unique and breathtaking, you hardly can find a terrace with that awesome view and the sun all day long. The communication before the arrival was very prompt and pleasant, the host was very flexible to accept additional two guests last minute. Check-in worked without problems. The elevator didn’t work, but we were warned in advance with promised discount of 100 EUR (currently still outstanding). It was worth climbing those stairs though ;-)
It is to be noted that due to the construction works on the elevator there was a bunch of people climbing on the roof and around the windows at 7 am, which was also loud. We didn’t expect that.
In comparison to all the other Airbnbs which we visited around the Europe, the equipment in the flat was rather average/low budget - stands not at all in relation to the overall price of the accommodation (one star rating less therefore).
Unfortunately on the second day (out of three) the warm water disappeared and didnot occur until we had to leave. Was a bit of challenge with a baby, but we managed it without making a drama, since it was holidays in Italy, it was clear to us that it was not easy to organize a specialist to check / fix it. From this moment on the communication with the host was rather disappointing and is not finally resolved till date (nearly two weeks after checkout). Host claims that there was hot water after he checked it right after we’ve left the accommodation and the considerations how to deal with this shortage during our stay (maybe providing additional discount) are still open. The communication got less friendly and less prompt. (Second star rating less for this situation)
I have no idea how it will end, still hoping that we will find a solution which is acceptable for both sides…