COCKROACH INFESTATION.
Photos and videos to prove this.
Host was very arrogant and unprofessional. Complete opposite of other comments shared from previous renters.
While there was a miscommunication about the time of arrival on my behalf, I messaged the host and she claimed to be SO SURPRISED about the infestation and that the roaches must have came in through the window that was open during the day …. I SAW THE NEST.
host wanted me to cancel the booking while I was on site so she could rent the location again and I couldn’t write an honest and truthful review.
In absolute disgust with her decision to not reimburse me the full two nights as I had to move my family at 1 am to another location.
Not reimbursement on her behalf NOR on behalf of Airbnb. Terrible experience thanks to Ruby.
Unfortunate that she took the decision to have such reputation.