We traveled as a family of 7 via train to Venice. As we arrived at St Lucia railway station, we realized that we had to drag and carry all of our luggages across the Scalzi bridge as our meeting point with Giacomo was in front of the Magnum shop.
However, Giacomo was very punctual and helpful, he even helped us with some of the luggages. The apartment is about 5 minutes walk from the railway station, with plenty of restaurants and souvenir shops nearby.
When we arrived, we realized that were more stairs within the apartment and some were pretty steep too. The housekeeping lady was still there but Giacomo made sure that everything was in order before he left. He recommended very nice places for sightseeing, gelato shops, restaurants and most of all a good water taxi to bring all of us including the luggages safely to the airport.
Overall, we were satisfied with our stay in this apartment in this beautiful city.