It was great that Andrea waited for us at the point of arrival of the airport shuttleboat. He welcomed us and helped carry our luggage.
In the house everything was ready and he gave us a map and pointed out some very helpful tips- great to get started!
The house has everything you need- up to tea, coffee (which we don't carry around) and other handy things.
The location of the appt is perfect; close to the hospital (which at first we thought was a church) and all though venice there are signs pointing to it- so you can always find your way back. Andrea helped us with print outs of our boat and stops to leave the island again, and he helped- again- carry our luggage. This was a top experience- he is a fantastic host and so nice!