I was trying to set up a last minute Airbnb reservation for my parents and Alessandro was very quick with communication. This was their first time staying with an Airbnb host and they loved the experience. Overall my parents thought he was an amazing host, and went out of his way to make them feel comfortable. He helped them with getting around the city and even ran to the pharmacy with them when they got there. The apartment was very clean and had everything they needed. My parents expressed that his place was way better than any hotel they could have stayed at.