Mario was very helpful and met us at the ferry stop nearby the apartment. He clearly explained how everything worked and made sure we were well situated before leaving us. The apartment itself was well appointed and very comfortable. It took a few walks around the block to get our bearings, we soon realized it is a great location close to the famous bridges and St Marks. We also found that it was very easy and inexpensive to take the Alilaguna from the closest water bus terminal (a 5 minute walk) to the airport. As others have noted, you have a great view, but you do have quite a few steps to get there, so be aware you will get your daily stairs climb in. We would stay there again.