We had such a great time in Venice. The apartment is charming, with an amazing rooftop view. The bathrooms were modern and very functional. Lots of stairs but Dimitri was more than happy to help us with our luggage. There was coffee and cookies which was a great touch. As great as the apartment was the service was even better! Checkin was easy, Alessia and Dimitri helped us arrange a private water taxi from the train station, which I highly recommend over the water bus. And they have their own premade map of venice complete with restaurants and tourist locations. Made getting around in Venice much easier. This is one of the best AirBnB experiences I have had!