The place was quite lovely, clean and as expected from the pictures. We really loved the location as it’s easy to get around, fairly lively along the waterfront but quiet enough and not crowded like central Venice. Our big problem was that the air conditioning was faulty and either we were sweltering or we had windows open, and my husband and kids are covered in mosquito bites. It took more than a day for Rosanna to respond to our messages about air conditioning, by then apparently it was too late to find a technician to try and fix it. We wound up going out to buy portable fans (something that the hosts should have provided as backup in that heat). Once Rosanna got in touch, she was quick to reimburse us and also refund part of our stay in compensation, so we appreciated that. It’s a shame as this was a blight on an otherwise perfect holiday. That said, Venice was magical and we loved the spot called Combo round the corner (great burgers).