Although we had a bit of a disconnect on our arrival, Andrea showed up quite quickly and showed us to our accommodations. The elevator was out of order but the walk up one flight of stairs was not too bad. The accommodations were lovely, huge and clean. There were a lot of amenities that were provided that were extremely thoughtful; olive oil and various vinegars for salads and cooking, spices, coffee and sugar. The bathroom also had a whole bunch of items including a first aid kit.
The location of this apartment was great as well - very close to the vaporetto to take you to Murano, Burano and also the train station. It was an easy walk to a great restaurant that Andrea recommended with very reasonable prices and great food and also to the Rialto bridge and market and the Piazzo San Marco.
Andrea provided us with a map and showed us where grocery stores were as well as some great places to see.
Mosquito repellent (plug in) was also provided and we should have used it as the mosquitos were vicious.