Ali was helpful & waited for me to arrive even though I was late & took my case upstairs for me. It's a great location with only 10 mins walk to the main square. Make sure you get the voucher from Ali for breakfast around the corner, you get a hot drink and a croissant for free. I was really happy with the place until the room got quite cold at night and then my second shower was cold. A shame because everything else was fine.