I booked Berta's place 30 minutes before checking-in, late at night, as a last minute, emergency solution to a delayed, rerouted flight and what a relief to have found her!
Despite it being almost 23:00 Blerta was immediately available by phone and provided all the necessary information to have a smooth self-check-in. She even sent pictures of the building, clearly indicating the entrance door to find it easily at night and she remained available until she knew I was safely in! The place was a few meters away from the Mestre railway station, exactly what I was looking for, easy to find and lovely to stay in. I felt safe and could finally rest after an eventful day! Heads-up: the building has no lift, only stairs :) good for exercising!