My partner and I couldn't be happier with Alessia and her place. Alessia was so friendly and helpful from the moment I got in touch with her.
We wanted to check in earlier (which Alessia tried to accomodate) but had slight issues checking in due to the water bus strike when we arrived. Alessia patiently waited for us. She and her husband, Giovanni, were very welcoming.
The place was excellent. It is conveniently located, had all the basic amenities we required and more! The best thing is the place is in the mezzanine of the large family home - so it almost makes you feel you are living as a local - and you have a lot of privacy. The room was spacious, very clean, beautifully furnished, and comfortable. Alessia provided quick wifi connection, fresh linen, towels, washing machine, supplies in a kitchenette, basic toiletries. A real exceptional 5 star service.
Alessia always replied quickly and was available for any questions. She had great tips for what to do in Venice during our short stay. I am celiac and required gluten free recommendations - Alessia kindly provided some of her favourite gluten free snacks in the kitchen for me and gave great restaurant tips (La Zucca was our fave). She also helped us look up the earliest public boat to the airport to meet our 7AM flight.
We would definitely recommend her place to anyone, and would not hesitate to stay again. Thanks for your warm hospitality Alessia & Giovanni!!