We enjoyed our stay in Venice and were overall happy with the accommodation provided by Arianna. We were met by her friendly assistant who collected the tourist tax and introduced us to our room and a few things (we never met or spoke to Arianna). The beds were good quality and air-conditioning worked well. A few things to improve though, including the poor Wi-Fi (which only "works" in the kitchen as the router is in the apartment above), cleanliness (old food in the fridge whole time we were there) and communication as I never received responses to my text messages about arrival and the Wi-Fi issues. Also note that the neighbourhood is great, but it's at least 30-40min walk to Piazza San Marco and there is no direct ACTV waterbus from the closest stop. Also was a little confusing for us to have a lot of random people in the apartment during our time there who we never met or knew, including an old Italian couple who seemed to live there and two other people who also rent an Airbnb room.