Communication with Sebastiano was great leading up to our trip. We traveled from Germany and our arrival time was never set in stone, he and his sister were great in accommodating us. We ended up getting to the apartment a little late and Sebastiano's sister Grecia met us right outside the apartment as soon as we got there. We were given a map and a full overview of local sites, restaurants and cheap travel options that were really helpful. The location of the apartment can't be beat, you are steps away from St. Mark's and an easy trip on the water taxi. The neighborhood offers tons of places to eat and visit, and Christmas midnight mass at St. Marks couldn't have been easier from the apartment. Overall, the apartment was perfect for our small family (my wife, daughter, brother, and sister-in-law), had plenty of space, a great small kitchen, good bathrooms, and was in a location that is second to none.