Bella was a good host, just how I would expect her to be, without hovering around. She replied quickly whenever I needed her and wasn't strict about the arrival time. When we asked her to increase the heat, she did. The house was exactly as it looks on the photos, extremely clean, with all the amenities that are described. The location is very convenient close to the train station, and the bus stop, for the bus that takes you directly to venice , is even closer.