We asked laundry service.
Arianna’s assistant put my clothes to the laundry machine but the job completion was delayed with no advanced message.
I had to take it from the dry machine (which wasn’t finished and was still drying) by myself and had to do further dry at 21:30 at night.
Drying didn’t finished before the time we are told.
“Before evening clothes will be ready” she said, but it didn’t finished at 21:30.
Until they are dried I had to wait to take a shower.
Service charge is washing : 5 euro, drying : 5 euro.
Furthermore, clothes seemed kept wet for a long time they smelled like so. (Although she denied)
I asked Arianna for the refund but she replied late after our departure time. And gave us no refund.
Here is her message:
“Dear Ai, absolutely it didn't go this way. Your clothes were smelling before washin and my assistant notified that to me BEFORE WASHING. After washing she said to me they were still smelling so I told her to wash them again, which SHE DID, with soap. and that was our own initiative free of charge. The thing of which you accuse me it's technically impossible because clothes can smell of left inside the machine just when it's up to 1 day. We washed twice and dried IMMEDIATELY. So i can't take any responsibility for that smell, thank you so much and best regards”
We stayed in the double bed room located in front of the shared kitchen room, the door was very thin and people were talking.
With that noise you cannot sleep without ear plugs.
Should better aware of that.