We arrived to Marco Polo at 10:30pm so we had to arrange a late check-in for an extra fee. Desiree met us in front of Rialto Hotel which is literally like 3 mins away from the flat. Yes, other guests were right, the flat is on a 3rd floor with no lift and stairs are very narrow. The first walk up those stairs was noticeable, but after all the walking you'll do in Venice you wont even realise going up and down to the flat. The pics were true to what we got, the flat was very clean and tidy, the heating worked perfectly, wi-fi worked the first night but stopped from then on, we didn't bother flagging this up as we didn't need it so much. Our experience of the flat was very very good. What we loved the most was the location, we set out to discover the city by walking in a different direction from the flat every day and it worked perfectly, after 4 days in Venice we didn't take the same route twice, not even when returning to the flat! Well, apart from when going to the bars we got to know. There's plenty of food places and bars very close to the flat. In conclusion, the apartment has everything you need and it's location can't be beat, especially if it's your first time in Venice, I would definitely recommend staying here.