We worked with Elio during our 2-week stay and I cannot say enough wonderful things about our host and our room! The building is recently refinished and gorgeously laid out hotel-style -we had our own room and bathroom. There is also a mini-fridge in the room which made our stay a great deal more convenient. Arrival was very easy as the Alilaguna blue line water bus takes you directly from Marco Polo airport to a stop that is less than 5 minutes away from the apartment. Elio greeted us and showed us the complimentary cafe corner (coffee, tea, and a refrigerator) before taking us upstairs to our room. The room was very clean and there were complimentary snacks and water in the mini fridge! Such thoughtfulness after a long journey! Communication with our host was fantastic, he gave us really great tips during our stay. Elio even went above and beyond by lending a pair of crutches for my use during our stay (knee injury). The WiFi was strong enough to stream tv shows. Maid service is offered daily -although we only used it once. We highly recommend this listing/host and will definitely return on future stays.