This Airbnb is a beautiful old apartment with lovely original Venetian detail.
Vanessa kindly let us drop off our bags at the beginning of our stay when we first arrived in Venice because our flight landed earlier than check in which was much appreciated
There were a few items that we had to bring up during our stay -
There were no dish towels, hand towels, or laundry detergent. The showers wouldn’t drain properly causing water to pool up and they needed to be unclogged. Some of the light bulbs were burnt out. Vanessa sent someone over to address the showers and bring hand towels which we appreciated but only one of the showers was fixed as the repairman didn’t have the tools to fix the other one.
I appreciate that Vanessa responded when we reached out about these items at all, however her tone when we brought up these issues or asked a question (like any tips with the dish washer because it wasn’t working when just pushing the on button) was a bit hostile, defensive or condescending which sometimes felt difficult to navigate. She may have just been having a bad day(s) and everyone has different communication styles.
Overall good stay