Giovanni met us in the apartment. He was well met with water after the climb to the place with luggage. He was very helpful in helping me and my husband get oriented to the city. As well, he marked many major aspects of the city on a map that was provided to us. Most of which is a very short distance from the apartment.
The apartment itself was well kept with all dishes and linen clean prior to our arrival. Some morning snacks and coffee made waking in the morning a delight. We truly enjoyed our stay.
The lack of elevator does pose some issue should you have heavier luggage. This in combination with the walking required of Venice can be cumbersome and tiring.