We didn't get to see Eleonora's apartment because of weather reasons, but this is a review of her as a host. Since the day we booked she was super communicative. Before our arrival day she warn us about the high tide in Venice and kept in touch everyday with updates about the issue. After we decided to cancel our stay (on the same day of check-in) she was extremely helpful and understanding, she actually contacted airbnb to be sure we had a full refund. We are so thankful for her honesty and kindness! Hope we get to stay at her apartment soon.