Luca was extremely helpful and the flat was light-filled, spotlessly clean and well-equipped - though the lack of a washing machine could be an issue for those planning a longer stay. Best of all is the location: Sant'Elena is a lovely, leafy, quiet, untouristy corner of Venice with some good places to eat and have breakfast all within 2 minutes walk. And the regular waterbuses mean you can get to the beacho on the Lido or to St Mark's Square in no time at all.