Matteo was a very friendly and helpful host. However, there are a few concerns of mines upon arrival that non-European travelers should be aware of. When we booked it was based off the great reviews and feedback posted in the listing. Matteo offered to pick us up from the airport for $30 and show us the bus station, etc. That was helpful but as I am reading different reviews he is inconsistent to what he is charging travelers for airport pickups. He also offered to drop us off at the airport for $25 which again brings up questions about how he is coming up with this number. After spending time in Venice we discovered could have taken a taxi, bus, or waterbus for a little less. The flat is actually not that far (15 mins) from Marco Polo airport so his fee is a bit high for that. None the less, it was more convenient with his assistance. Also, upon arrival he asked for additional money (10.1 euros for two people) and stated that was the "tax" not included in the AirBnB cost. This was a small but unexpected fee and I personally have an issue with giving him extra money as I thought the whole point of Airbnb was to handle those type of transactions nor was it stated on the additional fees. He then took pictures of our passports (another concern) as you already have access to my information on my profile. Why do you need my passport information? This was a valid concern as a foreign visitor and wanting to protect my identity. As far as the flat, it was spacious, looks like the pictures. Bathroom does not have any washcloths and the towels smelled of smoke. Besides that everything else was okay.