We have used air B&B in many countries for many years and always been very happy. Places were described truthfully.
We loved the location. When we arrived, we received an email saying we could check in at noon. We arrived around 1, the apt was an absolute mess. We called & a maid was sent to clean up.
The overhead shower in one of the bathrooms didn’t work, only the wand. We caught the housekeeper. We thought she would report it, but she did not.
It states on air B&B that you’ll find the comforts of home. That was not our experience. There was an empty bottle of olive oil, no balsamic vinegar, ONE dish towel, there were two different coffee makers but NO coffee! Also, there was no place nearby to get a coffee in the morning, which could have been remedied by having coffee in the apartment. No paper towels, no dishes with lids for storing food in the refrigerator and no aluminum foil. Makes no sense to advertise the apt. as a place where you’ll find the comforts of home and leave out basic items to accomplish that result.
The only comfortable bed was the double bed. Each of us tried sleeping in the room with the twin beds and found them most uncomfortable. My traveling companion said the picture light over the bathroom sink (the bathroom with the tub) didn’t work. But by far, the thing that most affected her vacation time was having to share the only comfortable bed because it was the only option to get a good night’s sleep. She also tried the couch one night but it was terrible. And it was dirty!!! She ended up spending the last two nights with a friend in Venice so she could get a good night’s sleep.
A repair man/plumber came to fix the shower and sink. He was polite and fixed the overhead shower and sink drain..
It gives me no pleasure to write this review. I’m hoping measures will be taken to make the next renters feel at home.