Arianna greeted us in a professional way and we felt immediately welcome. She shared with us useful tips to get around in the city and provided us recommended restaurants, they were great! She also made small touches in the apartment for our honeymoon and I'd say it's one of the best stays during our trip. Would definitely come stay again and recommend it to anyone visiting Venice. The apartment itself is spotless clean and very convenient to get to the popular spots in the city.