Frederica was so lovely on our arrival. Her English was very good and she was so helpful even though she was not feeling well. The instructions to meet to get the key were simple and easy to follow. The apartment was lovely and clean. It’s a shame the fish market is so close to the entry. Be aware there is a fishy smell as you walk up the stairs to the apartment door & mildly every time you walk past the hallway. The apartment was well kept and had modern touches. We all felt very safe and comfortable. The hot water was very temperamental but we were told to wait between showers. The beds and pillows were quite firm and some new softer pillows would be recommended. The location was very close to everything and in walking distance to restaurants, food market, water boats, shops and attractions. It was a wonderful weather for our stay. Venice is very pretty you have a beautiful little place.