Giacomo was easily engaged through the website. We know where we were going, what water taxi to take and were met when we got off. The. Flat was as described and was well designed and appointed. Reached trough a dark back corridor, it was an exciting arrival to the flat. We looked out over a branch of the canal at a garden wall across the way, I still marvel at the masonry and carpentry of the centuries old structure. The flat was in a quieter part of Venice, away from the touristy Santa Marko, Rialtto area of the city. There were many coffee houses and bakeries nearby so it was exceptionally easy to catch a quick coffee and baguette