Massimo is a very nice and thoughtful host. He answered to all my questions before I made any reservation, and then as soon as I did, he sent me an e-mail with his phone number and some very useful maps describing how to get from the airport to the flat and from the flat to the nearest supermarket. Massimo is a great host, always kind and available. We arrived in Venice in the morning, too early for check-in, but he met us and offered to keep our luggage in a storage room in the building. We could visit the city all day long and come back later around 7 PM, Massimo insisted that he would receive us any time. He showed us the flat (where he had brought our luggage already) : it was impeccable and fully equipped. Massimo even left at our disposal the cooking basics : tea / coffee / salt / pepper / spices... you don't want to buy a pack of any of these when you're only staying a few days, and we were happy to have tea and coffee for breakfast! Well, Massimo is a very pleasant host, who makes sure his guests will feel good in his nice apartment. Thanks for this perfect stay, we'll certainly come back!