You will not find a more likeable, helpful or attentive host than Ivan. His communication was perfect and he was always there to help. He advised on travelling around Venice, what to see, where to eat etc. He happened to have free time on the evening of our arrival, so instead of booking us a transfer from the airport as he said he would do, he picked us up himself. So kind. As for the apartment, it was immaculate, stylish and comfortable. Had everything we needed and more.