Great experience. Monica answered promptly to all of our inquiries. We were received by staff member Chiara, who was very nice to us and responsive to our needs. The apartment has a great location. A/C is very much appreciated. It is very clean, and is fully equipped.
It is a great option to stay in Venice. I would only advise to consider that it is located on the third floor of a building with no elevator, which could be challenging for people with limited mobility and/or carrying heavy luggage (although Chiara was really helpful with ours!!)