We loved our stay in Venice! Paolo met us at the airport bus shuttle drop off and walked us through the process for how to take a water shuttle and travelled with us to the apartment. The apartment was outstanding! Better than it looks online! Very nicely decorated house- sophisticated and relaxing. Beautiful garden courtyard out back. They left water, juice, crackers, butter in the fridge for us that came in very handy. The apartment is located in one of the more serene parts of Venice. Wonderful restaurants, bakery shops, and nearby supermarket. Our first time to Venice and we absolutely loved it!