Great place! Right across from St. Lucia train station (take my advice and spend the 20 euros to hire the people who can bring your bags over the bridge). It is a quieter part of Venice, but we absolutely enjoyed it. The terrace is fabulous and has a nice view of the canal. Nice building, with elevator. The place has all the amenities, including toiletries. Alessandro was very responsive, and we had absolutely no issues with communication. He also welcomed us with snacks, soft drinks and prosecco, which was lovely after a day of travel. We will absolutely be back if we are in Venice.