Chiara was a great host and made us feel very welcome. Her son Giovanni met us at the Rialto water taxi stop and took us to the apartment. Both Chiara and Giovanni were available for any needs during our stay and Chiara even sent laundry detergent with Giovanni to give us because I had inquired if a washing machine was available in the apartment (it is). The apartment is lovely and spacious. We had an amazing stay and would absolutely stay here again. One word to the wise: in the kitchen there is a switch that has a sticker above it staying "do not touch". The power in the building went out briefly and we accidentally hit the switch - which turns off the hot water. We didn't know that was why we didn't have hot water, but Chiara was responsive and you can turn the water back on by just flipping the switch back. Again, would recommend staying here.