The place is wonderful. Very spacious, clean, homey and high tech apartment. Roberto was very fast at responding and even gave us some suggestions on things to see in Venice. Really liked that the place had a washing machine. We did a 2 week European trip so being able to wash our clothes half way through was awesome. Only thing I would suggest is having him show you how to unlock the building front door and the apartment door. We found the locks to be a bit different/tricky from what we are used to. Overall 10 stars and would definitely stay there again if we ever went back to Venice. Definitely recommend staying here!!