We stayed for 2 nights and thoroughly enjoyed our stay. We were after something fairly inexpensive but in the centre of Venice, and that is pretty much what this offers. The location is fantastic - a five minute walk all along the water front and you're at Piazza San Marco. The room itself was clean and fairly comfortable. The bathroom is small and the shower head seemed to vanish after the first night, but there's another shower on the ground floor so it wasn't an issue. Ali was very helpful and friendly and offered a few suggestions as to where to eat, what to see etc. When we first arrived he messaged me asking if I could help source and give a key to another person that had booked a room and was arriving soon, as Ali wasn't in the area. This was fine and I was happy to do it although I imagine if it was someone else and they'd already gone out for the day they may have found it an awkward position to be put in. Overall I would recommend this place if location is really important to you, and you're fine with basic, but adequate, facilities.