When we landed in Venice we met with Maresca who was kind enough to meet with us at the water taxi stop and show us the way to the apartment, and show us the rules and regulations of the city.
However, as soon as she left, we tried to contact and received no response. The apartment smelled like Mold which we hoped would go away by opening the windows but didn’t. The bed was super uncomfortable to a point where my partner and I woke up in the middle of the night suffering from back pain. When we mentioned this to Maresca through text we received no response. The door lock was very old and hard to use, we wasted over 15 minutes trying to lock our door. The shower was too small, it didn't have any body soup, and the blow dryer stopped working after 2 minutes. the place did not meet any of our expectations. We wish the host was more responsive, and the place smelled better.
This apartment had to be registered by a third party and not the host directly. I have hosted and been hosted many time and this is the worst experience. I don’t recommend it for anyone looking to enjoy their holiday.