When you complain that the bathroom smells like the sewer and they come over to check it and say "bano fantastico", you know you're in trouble. Also, flies buzzed us all night, the kitchen was sparse I have a better setup when I go camping, the computer friendly workspace was a skinny dresser, the room was stuffy. Host refused to give full refund for the remainder, took the money hit and left after 1 night and so glad we did. Our next 3 nights in Venice were great. I suggest you to look closely at the pictures which I did not, or better yet move along in your search.