Communication leading up to check in was a clear indication of how good our stay would be...and sure enough, Francesco and Rachele were so great, as was the apartment! We only wish we had booked it for our way out of Venice as well so we'd have more time there. They had the kitchen stocked with beer, water, juice and soda as well as espresso, instant coffee, and breads which I wish all hosts would do, especially if a guest is coming in the evening. It is so refreshing and convenient to have these amenities when you've traveled all day, and don't want to go out to the super market right away! It is super, super convenient to the Rialto stop on Alilaguna or the water bus lines. The apartment is huge, beds are comfy, kitchen well appointed, AC worked well and is in multiple rooms, hot water was good, no neighbor noise...I absolutely recommend this apartment!