Thanks to Zillur and Airbnnb i will probably never use AirBnb again.
While the appartement is looking exactly like on the photos was very clean and is perfectly placed in Venise, we had a minor issue.. no hot water in the morning.
And since we where a bit on a hurry to visit the city in the morning we just messaged Zillur while geting out.
I just asked for a little commercial gesture that Zillur did not want to give (well having hot water did not seems to be such a problem to him, since for this season the fee was not this high anyhow).
To finaly make me understand that i was probably lying since nobody else complained. Then i brought the situation to Airbnb that after a week of discussion finaly gave me 28€ refund.... for a 325€ night with no hot water for the shower in the morning. I couldn't get more because i could'nt prove i didn't have hot water.
So if you rent at Zillur and you have a problem, make sur to : take proofs, call for him,wait until the resolve the issue (even if you're only there for a night and on a hurry to go on with your visit), and maybe you'll have a discount on the very "low fee" for the appartment.
So long....