Arianna was an excellent hostess! We arrived early and she let us store our bags while they cleaned our room. In Venice this is a great luxury! So much walking! The room and bathroom were spotless and very comfortable. Unfortunateley, the AC wasnt working at any point during our stay, it was hot but I could tell Arianna was doing her best to try and get it fixed, so no fault to her. Also, what was not mentioned in the ad, the rooms are all on the main floor, and in very close proximity to the kitchen. It was kind of noisy if someone was cooking and this room in particular is RIGHT next to the kitchen, only a door to separate. And, if you plan on cooking she does not give guests access to the gas stove. Not a problem for us, but if we stayed longer it would be.