We loved everything about this apartment! The location was perfect. Susanna, the women who checked us in met us where the water taxi let us off which was CONVENIENTLY around the corner from the apartment. Susanna was so pleasant and she was in touch with us whenever we needed her. One of our guests luggage never arrived for 5 days. Because of the language barrier and not able to use cell phones without it costing us a fortune, Susanna took it upon herself to help us out, I truly thank her for that. She let us know the best way to get around that beautiful city and restaurants to eat...We stayed for a month and didn't want to leave. Thank you Carlo and Susanna for making a memorable trip to Venice for Bob and I.