Great location, and Marzia answered promptly, and did try her hardest to help me with a couple of issues. The apartment is fine - if quite obviously a rental property thus lacking a bit of warmth; but after all it is a vacation rental and we as guests aren't looking into moving in and making it our own
The issues I mentioned about the air-conditioning being misrepresented (it only cools the lounge area - it does not reach down the hall to the bedroom - thus I had to single-handedly drag the world's heaviest mattress down the hall into the lounge) and the very low water pressure, and astronomical cleaning fee given the average hourly cleaning rate in Venice is 10-13 euros, I feel could be addressed without too much expense or loss of income. I also unfortunately had a pretty disgusting blood-stained mattress protector and I did bring this to Marzia's attention and there was no offer to have it changed - she merely asked me to leave the sheets pulled back so the cleaner would see it. Considering the cleaning fee the sheets should have been of a 5-star standard!!
However on the plus side there is room to move in terms of space. The sofa is a bit impractical - but after all we're in Venice to walk, discover, eat out; not spend time in the apartment
I hate giving negative reviews and I thought long and hard about whether to even leave one but Airbnb kept sending me reminders so I decided to address these issues as I know, after a long trip and arriving into a dark hot-box where (given the huge cleaning fee) the cleaner had not even opened the shutters, nor turned on the air con - in fact it was like turning up to a home that had been shut up for ages - had me just wanting to cry. I think, in preparation, the shutters should all be opened and the apartment should have had the air conditioner on to relieve the heat and stuffiness
This is such a mixed review I know - and really, at the end of the day, the location really is great! And Marzia is very pleasant in all her communication - we actually never met