Leonardo's apartment is really very nice for the price, especially for venice! Unfortunately a lot could be improved to make the experience of staying there comfortable and not frustrating. Communication was difficult as upon arrival when we had already informed him of our arrival time and he confirmed he would be waiting- he then messaged asking us to confirm arrival time and expected us to message him and confirm even though we had already set a time and did not have wifi or a sim card to message him back. We were left waiting 45 minuets just outside the boat stop and told it was our fault. In the apartment there was no instructions for the washing machine which wasn't straight forward and when we messaged leonardo he didn't know how to use it, nor did he reply when we asked if there was instructions in the apartment. So we couldn't do washing. Despite having a lovely kitchen there was no dish soap and when we asked where it was he told us that the guests are expected to buy this. Things like this make a stay uncomfortable as you have to go out of your way to fetch simple things like these that could have been easily arranged by the host. The apartments location is fantastic as is it but I would encourage leonardo to improve his upkeep of the house to make guests more comfortable in future :)