The location of the apartment is excellent- very close to the Arsenale and Zaccaria vaporetto stops but quiet and near to an excellent gelato shop and restaurants. Calliope always returned our messages very quickly and her friend met us as planned at the vaporetto stop, which was very easy to get to from the airport. We appreciated the food she left for us and the clean and comfortable apartment. Overall a wonderful stay in Venice and we were very happy guests!