One of the reasons I booked this place was based off of other peoples reviews, but I had a terrible experience. We were a little late for check-in, due to our train being delayed and then a LONG line to use the public boat transportation. When we arrived, Orsola received us with a nasty attitude and was rushing to finish check-in as if it was our fault. When we asked questions, she was unwilling to help and gave us very short answers. We've stayed at many airbnb's and this host was the rudest of them all. The WiFi at the apartment was AWFUL and the air conditioner barely worked. During our stay, Orsola was 100% unreachable despite many messages asking her questions. She offered to order us a water taxi to have us go back to airport for €60, we said yes and we took the water taxi. When we arrived, taxi person told us it was €120. Not only was she rude but she gave us bad info! Definitely wasn't prepared to pay €120 for a 15min ride. When I contacted her asking about the bad info, she gave me a terribly rude response and blamed it on me for not being "prepared" like her other guest. I was shocked at the treatment of me and my family. I would definitely not recommend this place.