We were meet by Anna at the apartment. It was very easy (and quick from Arsenal) to make our own way there following the clear directions provided by Anna. The apartment is situated in a very nice residential area. Anna was very generous with her time and give us good advice to make the most of our trip. The apartment is as advertised - well situated, clean, comfortable and complete. We had a great holiday and if I am lucky enough to go back to Venice again I will book this apartment. Great apartment, lovely helpful available owner.