Bruna could not have been more helpful, charming or accomodating to our needs. She sent the wonderful Walter to meet us at Mestre station and again at the end of our stay to the airport. Walter is our hero! Yes, there was a very reasonable fare to pay but so worth it for the hassle free comfort and convenience. Bruna offered a lot and delivered so much more. Bruna was our tenth Airbnb host so it's easy to spot the little differences that make a stay better than average. Good shower, air/con that's quiet and holds temperature, lock on the bedroom door, comfortable bed, consistent wifi ... the important details. Bruna planned our itinerary for us, directed us re. transport and tourist tickets, drew maps and was flexible with checkout. I would not hesitate to recommend Bruna's apartment to anyone.