Our communication by text and email prior to our arrival was prompt and effective. Roberta's husband, Paolo, met us in the nearby square and gratefully helped by taking my wife's luggage up over the stairs of the bridge and into the unit. We arrived early yet Roberta & Paolo allowed us to leave our bags whilst we had a look around prior to our check-in. Unfortunately, my wife left her mobile phone in her bag so we were unable to call or text them with the details of our return; but Paolo kept a look-out for us and weren't left in the rain for even a minute....thanks again Paolo!
The fully renovated apartment is in an ancient building that is only about 300m from the famous St Mark's Square as well as only 200m to the water shuttle that takes you everywhere around Venice including the train station, cruise terminal and the bus station hat connects to the airport. The apartment itself is spacious, clean, well-equipped and perfectly located. Paolo and Roberta gave detailed instructions and advice about Venice as well as providing us with excellent recommendations for what to do in the city, precautions for visiting sites and even highlighted some concerns about begging gypsies, street venders selling fake goods, and pick-pockets. They also offered a paid luggage storage service, which gave an additional few hours to further explore Venice....this was a much appreciated service. Thanks for everything Roberta & Paolo. Ciao.