Natalia is a very nice and helpful host who responds very quickly to messages. I was traveling with my friend Klára. We were given all the information about arrival before and we communicated very well with Natalia. However, the room we booked was not to our liking according to the photos. We thought (according to the photos on profile) that there would be only two of us. Instead we slept in a very small room for 5 persons without a door. We slept there with 3 other men so we didn't feel completely safe as 2 girls. One mattress was even placed in the middle of the room without a bed. It was impossible to move in the room. If we had seen real photos and conditions, we wouldn’t book this accommodation. Anyway, everything else was okay and we can recommend this accommodation to bigger group of friends.