We had a fast and good communication. It was our first time in venice and Luigi explained us where to park and how to reach the apartment, that was easy and accurate. The apartment has a great location, this place is not so crowded like San Marco or the Rialto bridge. The apartment is lovely and very clean. Some steps up but it is worth, you have a nice view to a small canal and the rooftops of venice. There are many Restaurants and wine bars around. Also Luigi gave us recommendation for Restaurants and tours.