Loredana was prompt in his response to our inquiries and all questions we had. The apartment was spotless and it was located in a quiet easy to find area and very convenient to everything. The supermarket was right around the corner. The bed was a king size bed and there were shutters on the windows for great sleeping during the day when you come in from an international flight. Located on the 2nd floor with no lift but not a problem for us. We would definitely stay her again