Cinzia's loft was very well situated and nicely appointed. Cinzia was readily available and greeted us at our arrival. We were early for check-in but were able to leave our luggage at the apartment so it all worked out well. Bed was very comfortable and gondolas would go by right outside our window, which was amazing. There was a problem with the toilet and Cinzia immediately came to check and called the plumber. Unfortunately, this wasn't fixed when we left. Cinzia is very organized and friendly and she gave us a load of useful information for our stay in Venice. Would stay there again.