Pietro was very accommodating and helpful throughout! It was raining when we arrived, and it coincided with high tide, so we had to take a longer route from the train station to avoid flooded streets. Pietro also helped us with our luggage and assisted us with check-in in the evening, which made the trek a lot easier. We couldn't leave the apartment when the tide was high and it was raining (e.g. the first night) because the entrance is located adjacent to one of the canals, so the entire area was flooded - this probably won't happen unless you visit when the weather is less than desirable!