Michele was extremely responsive about check-in and flexible--we weren't sure exactly when we'd arrive until a few hours before--and helped us find our way once we got to Venice. The space is lovely and is affiliated with a nearby hotel, so we could leave our bags at the hotel on the day of checkout while we continued to sitesee in Venice. The only weird thing is that we were actually moved into a different property due to a maintenance issue with this one, and while it was advertised with 2 bedrooms, there were no doors so not a lot of privacy. It was fine for my friend and I (2 single women), but we agreed that if we had been 2 couples, the lack of doors/privacy might have been more of an issue and wasn't totally clear in the listing. Overall a great stay and would definitely recommend!