Lu met us at the vapretto stop to walk us to the apartment upon arrival. She showed us all of the features and amenities and gave some wonderful tips on where to eat, what to see etc. Was very quick to respond when we needed direction on something. Apartment is very authentically decorated and feels like Venice. The kitchen had everything you need and ample supply...dishes, appliances, wine opener etc. Best Airbnb we’ve stayed at. Lu is an amazing host. Wish we could’ve spent more time in Venice.