This place is beautiful, clean, spacious and central on the main island of Venice. Everything looked brand new. Out of the host's control, the AC unit broke down upon arrival. Within her control, she was a true professional and booked us a room in a more expensive 4 star hotel 1 minute down the street and accompanied us there so we could have a cool room in the hot weather for the first night. We didnt have to pay anything additional and the following morning she had our original room's AC repaired and we spent the 2nd night back there. Very impressed with how we were treated from both Ana and her colleague Irene! The breakfast area is perfect and has espresso available 24/7. They even had a wheelchair lift for anyone with a disability which is not something we saw anywhere else during our travels. This is how you run an Air Bnb and business in general. Would stay here again in a heartbeat!