Overall, we enjoyed our stay. Cristina accommodated us when we asked to check out a little late, and we really appreciated it. The location was great - so close to San Marco square. We booked because the photos looked so nice and we were excited for the view from the loving room. We were a little bit disappointed. The "view" is only visable if you open the window, lean past the ledge, and put your head outside. It is not comfortable to do this for very long, so to say there is a "view" isn't totally accurate. You can definitely hear the canal, though, which is cool. The furniture could use a deep cleaning and maybe a magic eraser in some of the walls. It seemed like the apartment was really nice when it was first listed, but has seen some wear.
We had just a little trouble finding the apartment because Google maps can be undependable in Venice. Make sure to use the pictures Cristina sends, it will really help. I wish we had paid more attention to them before walking in circles. Ha ha.
We stayed during July 2021, so maybe she chose not to greet us in person because of social distancing. There is a lot of information provided in the apartment for places to eat and things to do, which was nice. It would have been great to get a little more instruction for things in the apartment. The washer and stove were a little tricky, but we figured it out. It was SO nice to have the washer, as this was one stop on a long trip.
I would recommend the apartment.