Ciao! Great communication with Chiara throughout the entire process. The flat has a great layout and is in a perfect location - close enough to the hubbub but also just far enough away from it. Easy 15 minute walk from the bus/train depot, even if you have to schelp some luggage. We also loved all of the classical music CDs that were available for us to play. Other guests have commented that the place is not the cleanest in the world. I definitely understand where they're coming from, but we didn't encounter anything that would keep us from staying again. Grazie!