I stay with my mom 2 nights, the location it’s perfect close to everything, unfortunately we couldn’t open the door when we arrived after 20hrs and the host suggested that we were making up the fact that the door it’s very difficult to open, we have our luggage with us it was late, he didn’t offer to come and help us, he said that was very strange that the door is not opening and that he will refund us… just like that without trying to help or nothing we have not other place to stay, I asked several time his phone number to show him that the door doesn’t open he ignore me, at the end I asked help from the people of the restaurant around and they manage to open the door with force.
Some appliances are broken ( hair dryer)