We stayed for two nights during the biennale. The apartment was perfectly located, immaculately clean and really helped us to feel at home with our small daughter. The bed was also extremely comfortable and we slept so well - we were sad to leave, it really felt like a home for our short stay. The location is also lovely, very quiet but close to excellent amenities and ideal for both the Giardini and Arsenale if you're visiting the biennale.
Most importantly we felt incredibly well cared for by Michela - she contacted us regularly before, during and after our stay to make sure we had all the details we needed to arrive with ease. She was always on hand to give suggestions and tips and also helped us out even after we'd left. Travelling with children is difficult and Michela made this so much less stressful because of her excellent support. There was also a comfortable travel cot for our daughter and we appreciated how organised all these finer details were.