Jeff and I left a letter for Alessandra before we left, she was at work during our check out but texted explicate details for what to do! Honestly, we were immediately charmed by Alessandra’s kindness and her thoughtful attention to detail made us feel at home. She included a detailed handbook in the room that explained everything a clueless tourist needed to know about how to get around and what to do, and where to eat. It was so useful and amazing. Her apartment was across the street from the Tram to Venice, which was amazing for tourists, and the surrounding area had everything we needed (pharmacy, restaurants, helpful locals). She responded quickly to our messages asking for help with a recommendation for a task, and her guidance ended up being exactly what we needed. We’d love to give her 5 stars all around for every option, because we were so happy with the service she offered us. Not to mention her adorable apartment was set up with cute touches and even a stocked fridge and treats! We were glad to meet her, and glad to stay. We only wish we could’ve stayed longer!