Christina was very responsive as soon as the booking was made with clear instructions about where to meet her (or another family member). We were met exactly as advised by Sandra and were shown specific points along the short walk to the apartment from the vaporetto. The apartment itself is immaculate, spacious and ideally located near to a supermarket, bars and restaurants, and a short walk to the Rialto bridge. A map had already been prepared with detailed routes and recommendations for restaurants, ice cream bars and sights which was invaluable and meant that we could start our holiday immediately. We chose not to use the kitchen facilities but it was fully equipped should you wish to. Washing machine was very handy and the hammam shower was a nice luxury after all the walking! Highly recommended!