Great apartment with sweet little balcony looking out in the rooftops of the city. Close and convenient for the Biennale. Michela met us at the vaporetto stop upon arrival. - very friendly and accommodating. We had a problem with the heating the first night but she got it going for us as soon as we let her know. She also let us store our luggage after our checkout until we were ready to leave at the end of the day. Mille grazie!