Roberta’s place was nice and was a pretty big space. Communication was also great as they made sure we knew how to get there and offered tips and requests if needed. The listing mentioned air conditioning and when we visited (September but still really hot outside) there was not any AC. When we asked we were told they would stop by to hook up the portable AC the next morning but that didn’t happen. We were happy there was a ceiling fan and portable fan otherwise it would have been unbearable. The place was clean for the most part but we did find food crumbs in the kitchen. Check-in was mostly easy but you do have to call a phone number to get through the first door. We are pretty sure we didn’t do it right but luckily the front door wasn’t closed all the way and we were able to get it in. The front door was very stiff and hard to determine if it was actually closed or not. There were directions for everything. We found the directions for the trash confusing (had to put out certain products on certain days but couldn’t use a plastic bag for paper trash but didn’t have paper bags for the paper trash) we hope we did it right as we left at 4 in the morning our last day. Location is okay. Be prepared to walk 6-7 minutes over bridges (stairs only) to get to the place even with a water taxi. We had only carry-on luggage but couldn’t imagine how it would be if we had large suitcases. Overall it wasn’t a terrible stay but this was our only place in Italy we stayed where we couldn’t get away from the heat and required a fair amount of walking to get to the place.