Francesco was very good at getting back to us and answering queries quickly and efficiently. His mother was there to greet us and answer immediate questions. The flat was small but perfectly adequate and we liked it being a little old-fashioned rather than squeaky modern! A few small improvements would make it even better and we've mentioned these. Above all, it was so well situated and we would happily come back. Grazie e auguri di Buon Anno a tutta la famiglia!