Paola was rude. Being a host myself, I am aware I am in the service business, she clearly is not. It took me an hour to get into the place cause not everyone has fast speed wireless in the middle of Venice and she requested I messaged her on Airbnb to announce my arrival there so she could open the door REMOTELY. I had to find a hotel where they would let me use the wifi to be able to contact her. Inconvenient to say the least when you are alone in Venice dragging a suitcase around. But the worst part was her attitude about it. I simply mentioned the inconvenience and kindly asked for a direct contact (common practice as I've been using Airbnb for years all over) she pretty much reprehended me for not having wireless (which I do have, but entering the site in a tiny Venice 'calle' was impossible without proper wifi). She actually said: 'you can't be in Venice without internet' going on saying how she's been hosting for years etc. Kindness and service completely omitted from her communication.
Once I was finally in, I only had 20 minutes left to get ready for my appointment and the place was freezing cold. She did not prepare the unit in a way that made it comfortable. The water took hours to warm up (not 20 min as she described on the directions on how to turn on her entire electrical system. So I took a cold shower in a cold apartment. It was like showering outside in cold water in December.
The place is very small, even for one person, cooking is not really an option and one does not care to spend any time in there.
At the end of my stay, she requested I leave 8 euros on the table outside to pay for the 'tassa di soggiorno', which is a real thing, but all places I ever stayed in Venice either mentioned the surplus charge to be paid separately or included it in the price. Also, my experience is that for 2 nights the price for it is 7 euros.
Not having a direct contact also meant I could not communicate in case something happened, without being on line. Which I find simply dangerous, especially in a place so small where things can easily happen.
The bed is very uncomfortable and the shower has a panel on one side that gives into some kind of little storage space behind it. Such panel fell on me twice, leaving a fairly deep cut on my back.
I will NOT be back.