Bettina was an awesome host who went above and beyond. She picked us up and dropped us off at the train station which helped so much with our luggage! Bettina gave great suggestions for restaraunts and things to do in Venice and in her local area. The apartment was clean and cozy and Bettina provided snacks and tea. The wifi worked great and all amenities were just as described. Bettina was so friendly and made herself available by phone for any questions or assistance. I would definitely recommend her to a friend!