Elena warmly greeted us on the train platform with a sign that had our name on it so we knew who she was. Not only did she walk us warmly to her apartment but she also pointed out important parts of the city and gave us a brief history. It was like our own little tour guide. When we got to the apartment everything was incredibly neat and organized. The house was bigger than expected and was newly renovated. She had a nice surprise of sparkling wine with some small snacks and fruit. Next she had a large map and marked on it where the house was compared to the must-see landmarks in Venice.
Additionally, our suitcase broke while we were there and she was more than accommodating and was able to dispose of it for us. She even had a blow dryer for me to use. Excellent house and would strongly recommend Elena and her apartment again!