Great clean place in wonderful location right at the sweet spot hoppin' street and quieter neighborhood, and right next to a vaporetto stop. Loved all the tips and maps Paolo provided; I went to several of the suggested restaurants and used the boat route suggestions. The sofa bed was very firm but that appears to be the case everywhere in Italy. Check in was super easy and great communication. He graciously let me keep us keep the luggage in the apartment for an extra 2 hours after check out. We needed to do laundry, so he promptly gave us suggestion on a laundromat nearby including specific walking directions. Be sure to visit the Trattoria downstairs (make a reservation), best meal we had in Venice!