The host was very welcoming, and the apartment was very nice and had all that we needed. It was very clean, and was in a great location close to everything in Venice. Plus the courtyard was so quaint and beautiful. The only complaint was that we arrived and an air conditioning unit was on (which was awesome- given the heat!). When we arrived back at the airbnb after dinner that night it had leaked all over the floor and our things. We called the host and all though they came right away, we were yelled at for having the air conditioning on , because it "wasn't that hot" (it was 90+ degrees that day). But besides that it was great!