My friend and I had a wonderful stay in Venice. Adriano and Chiara are extremely descriptive with their instructions for check in/out and anything else necessary which we found very helpful when finding our way around the maze that is Venice. They were always available for questions or recommendations as well. The air bnb is very close to Piazza San Marco although one wrong turn and we would be lost walking and shopping and eating in a different direction exploring and enjoying the beauty of Venice. There were also many stairs leading up to the room so beware if traveling with a lot of luggage but the place is beautiful, clean, cozy, comfortable and worth it. We would love to return.