We enjoyed our stay at this apartment. The location is great (nearby a vaparetto stop ) and with a lot of great restaurants around! We could have cooked in the kitchen, but with this many great restaurants, we didn't feel the need to. :-) The apartment was clean and the bed was nice. It had everything we needed. The airconditioning was also very nice. We didn't have any contact with the owner (they were not in Venice with us), but the cousin explained everything to us and we had her contact information, in case something was up. We arrived a little bit earlier than expected, but the cousin was very flexible. Also, before we arrived, we received an email with a lot of information. Very easy to read.