These were the absolute BEST hosts I've ever had - and I have traveled all over the world and I'm an airbnb host myself in the US. They met us at the dock so we didn't have to navigate anything ourselves, and they stayed with us for over an hour outlining all the highlights of the city on a map with corresponding business cards as well as walked the apartment with us so we knew where everything was. They even stocked the kitchen with beer, fruit, snacks and bottled water! AND they made a dinner reservation for us at their favorite restaurant before heading back to their home. Silvia checked in with me on a txt app and responded immediately to every message I sent! She even outlined specific instructions for the taxi for our departure. AND the apartment was immaculately renovated, decorated and cleaned. Hands down the best Airbnb experience I've ever had!!!