The airbnb itself is nice & the location is good, slightly away from the main hustle & bustle of Venice. However, the check in process was a total nightmare, we were given incorrect meeting point information, the host then had incorrect keys to open the door and left us standing 45mins outside the property in the rain while he went back to the office. Expected more professionalism given that this property is run as a business.
When we finally had the correct sets of keys, the front door of the building is near impossible to open & should really be replaced, along with the addition of an outdoor light as at night time it is pitch black outside the front door.