I travelled to Venice for the first time along with my mother. Michela had already been in touch by email and given us great directions to the Rialto Mercato stop nearest the apartment . Michalea also asked me to call her to let her know what time we would arrive at Rialto Mercato stop , unfortunately I had issues connecting to the mobile ( this was my fault entirely) but I did not have to worry as Michela contacted me herself and I was able to let her know I was closeby She was waiting as promised at the Vaporetti stop . I knew that the apartment would not be ready until 3pm but Michela was marvelous and managed to have it ready for us within an hour of us arriving . She even escorted us to a coffeeshop to make sure we were comfortable until it was ready. This was really going the extra mile and was greatly appreciated. The apartment was beautiful and exactly as the website showed. Michela and Giovanni took time to show us everything in the apartment and how it worked such as air conditioning / heating etc and left us many useful lealfets and in particular a great guide to the local restaurants. Oh...and a lovely bottle of Prosecco too!!!
Once we were shown around the apartment Michela & Giovanni let us know that they were just at the end of the phone if we needed anything during our stay.This was very good to know although we had no problems at all so did not have to contact them for anything. The location was fabulous and vaporetti stop very closeby making it easy to get around. The view from the window was amazing!!! Market below was brilliant for fresh fish , fruit and vegetables so if you wanted to cook it was perfect. We had everything we needed in the apartment, beds were very comfortable and the entire place was very clean and well maintained. There are 2 supermarkets very closeby which was handy.
I will definitely come back to Venice and would be delighted to return to Michela's loft apartment . Thank you Michela & Giovanni!!