Arelis was very welcoming and communicative - she went the extra mile to show us where we could take the water taxi for our departure, and to also tell us how to keep the mosquitoes out. The apartment was in an amazing location - just by the landmark Rialto bridge, Rialto market, water bus stations, and within 15-20 mins walking distance from St Mark's Square. It was great to have clean sheets, drinkable tap water, and the washer/ dryer/ fridge. The apartment works for larger families - but may not be appropriate for lone travelers (it has an unlit entrance, which may feel creepy/unsafe), large travelers (the 1.5 restroom/ bathroom requires pirouetting around to use the facilities), travelers with lots of luggage (it's on the 3rd floor, without an elevator) and travelers who like to walk around at home barefeet (your soles will turn grey).