The apartment is spacious and clean. However, the wifi is very very slow, we cannot search for anything. The management company is a bit slow responding to our questions and request. Check-in was okay, we got lost in Venice, the girl who did the check in was nice and gave us directions. One night, we got problem with the hot water and luckily we bumped into the host of the apartment and she called the management company and it got fixed right away.