AWFUL EXPERIENCE. Since the moment we arrived, at 5 pm in the afternoon, there was no light in the apartment. Even we were taught how to restore electricity switching on some keys in the main electrical board panel downstairs, ELECTRICITY KEEPS GOING OFF ALONG THE WHOLE AFTERNOON AND NIGHT AND WE WERE NOT ABLE TO USE ANY ELECTRICAL DEVICE, not the fridge, neither the microwave oven, the electrical kettle, the toaster, the coffee machine… I mean, no electrical device at all.
As if that was not enough issue to deal with, THERE WAS ALSO NO INTERNET SERVICE.
BOTH THIS PROBLEMS WERE DETECTED AT 5 PM IN THE AFTERNOON, AND 15 HOURS LATER THEY WERE STILL NOT SOLVED AT ALL AND NOBODY SHOWED UP TO GIVE AS ANY SOLUTION BUT A MESSAGE SAYING THAT THINGS WERE GOING TO BE SOLVE SOON. Their “soon” was half our stay in Venice. Eventually, electricity was restored, but no internet services were provided at all.
An important part of the problem is that you never get in contact directly with an owner-host, as is supposed to be in Airbnb, but with different people (at least three) neither of them assuming the responsibilities of a proper host.