The communication with the host was always friendly and okay, also first meeting. Due to appointments at Biennale we unfortunately did not have time to inspect the apartment at the handover (already delayed due to flight delay – business stay). Late in the evening we had to realize that the apartment looks good at first impression, but unfortunately the walls were badly damaged, the sliding doors (only visible when pulling out the door) rotten, the bathroom cabinet as well (could not be opened at all), the bathroom fan extremely dirty. The host argued with the flood of 2019 (three years ago?!) and that these are only minor things. Unfortunately, we can not show pictures here, but these are definitely not little things. We have stayed very often with Airbnb in Venice and never experienced anything like this. If the host had honestly pointed this out in his description, we would not have rented the apartment. Especially his handling of our hints was very arrogant. I would like to note that we have never had complaints in connection with an Airbnb rental and this is the first time because we find the whole thing not fair and not right.