host was excellent! great communication and fairly accurate with instructions. the room was comfy with its own bathroom desk and bed, like a hotel room and very clean! location of this place was ideal for everything, not loud and very quiet corner of a busy area of Arsenale water shuttle station. wifi was hit and miss but the host managed to comprehend and will improve this small detail. overall it was a great place for a couple looking to escape for a few days of a nice romantic trip to Venice Italy! totally recommended!!