Other than the unexpected Italian/or Venice fee of €2 per person per night (for the 1st 5 nights), everything was fantastic.
There was Chilled water in the fridge, Extra Toilet Paper, a Hair Dryer, Shampoo, & aWasher & A Dryer. The dryer was actually a really nice touch of home i forgot how much I'd miss. There is a Dishwasher too. Valentina (the Host) sent very detailed Directions & information on our arrival. Was very nice as we arent use to the Water bus system & getting around. the morning of our arrival there was bad Fog in & around Venice. she informed me on this before i even knew &told me there was proably a switch in the water bus &gave directions from there.
It was nice to be able to Check in ourselves &very easy.
The apartment itself is what the pictures show! Nothing ro complain about. Actually slightly surprised at the little Extra things as mentioned before.
The night before we left We Accidentally locked ourselves out of the Apartment, we we're able to use the code to the main door outside to get in (the code she provided well in advance to our arrival) that was super nice to still have. but, then there are 2 more doors we were locked out of. we sent her a text using Airbnb app at 23:30ish panicked (mostly cuase we had to leave the apartment at 04:15 for our flight, & didnt know if we could get in touch with her)
maybe 6 mins later she responed & was Very Helpful. she was able to call me using WhatsApp &told me she was going to reach out to a friend of hers & call me back, when she called back (3 mins later) her friend was able to come & unlock the door for us , even though he had already been asleep and was in her PJs.... She came anyways with a smile on her face & was very understanding & kind. (within 2-5mins.) we were extremely impressed at the timing of everything & being able to get back in that same night. We thought we'd be out there for hours. So, Valentina's got it togerher & Was Very helpful in everyway we could have imagined. i would stay again for sure.