Diana was an unfriendly host. As it was our first time in Venice, we had trouble finding the apartment from the train station. Diana sent us inaccurate instructions, due to translation problems, which then meant we were lost. She was no help on the phone when we rang her and said she was leaving if we was any later. Along with saying in a text message, "Venice is not a desert!". She offered no help to meet us, or give us further instructions. This I found was very rude and unprofessional.
When we arrived at the apartment, we waited five minutes for Diana, who then came to meet us without saying hello. Instead, we recieved an extremely unfriendly and hostile greeting from Diana in which she continued bringing up the fact we had trouble finding the apartment. We were not made to feel comfortable upon arrival, instead it was a very awkward encounter.
Overall, the apartment itself was everything as described and very nice. However, due to the host, I would not recommend staying here, especially if this is your first time in Venice. As three twenty year old girls, we felt that Diana was very patronising towards us and unhelpful.