We had trouble with e,mailing to Giovanna, but we're able to contact here by phone, apartment was as described was great in a lovely quiet area with easy walking distance to restaurants and transport there was 5 of us had plenty of room 2 bathrooms makes it easy, apartment was very clean, if We were coming back to Venice we would not bother with any other acc buy head straight to Giovanna,s. Keith, Jan, Maree, Colin, and Sandra. Melbourne, Australia