Beatrice was a very kind and gracious host. She was communicative and the location of the place is ideal. I had a great time in Venice. However, there were just a couple issues with the air bnb. First, there were bugs (ants/gnat flies) in the bathroom throughout the visit. The towels provided were very rough, and not absorbent . Finally, I did not find the bed to be comfortable. I hope future guests do not encounter these issues