The apartment is very clean and comfortable, and matches the description well. It's located on a narrow back street, a few minutes walk from the Rialto Bridge. There is a small elevator to help transport luggage up to the apartment. The space was very comfortable for our family of 4, and the AC worked well in all rooms when outside temps were in the 90s- it was a welcome relief. We were there during the Festival of Redentore, and it was very lively in the streets. There is a popular bakery/eatery located on the ground level, so expect some street noise at night, but it was quiet in the mornings. The rooftop deck is a nice highlight, and we enjoyed the view of the nearby rooftops. We were able to watch the festival fireworks from the there, which was an added bonus. We did not meet Stefano or Dino in person, but we met Lydia who showed us around the apartment. Dino was very quick with communications and followed up with us often to make sure everything was okay. Overall, it is a very pleasant place to stay and we were happy with our choice.