Before we even arrived in Venice, Chiara made efforts to make our arrival smooth; she guided us through a botched rental car return, and patiently waited for us to walk us from the train station to her apartment. The apartment is well-situated away from the throngs of tourists, but close to some great restaurants that she recommended. It had everything we needed, and everything worked well (a/c, etc), and there was quite a lot of space. Chiara was gracious & available; had we needed anything she would have helped. She was also generous enough to leave us some fruit, yoghurt, biscuits & prosecco to start us off. There is also a great bakery around the corner! I highly recommend Chiara's, you won't be disappointed.