Can't say enough that was positive about our experience with this property and the managers from start to finish. Cristina was prompt and extremely helpful in the lead up to the trip and arranged for us to be met by her mum, Sandra, on the day of arrival. Sandra was fantastic throughout with help with maps, suggestions etc. The place itself was beautifully renovated, clean, spacious and furnished with comfortable beds/pillows, basic necessities (inc toothpaste, shampoo etc) and a washing machine that works (all unusual experiences with other places during the rest of our trip)! Would not hesitate to recommend this place to anyone and would definitely be looking to stay there again if I'm in Venezia in the future.