Lucia was very hospitable, she made sure we had everything we needed. She provided a variety of choices for snacks/breakfast, a lot of products were also available for the bathroom. She gave us a quick tour of Venice giving us recommendations about all the best places to eat and to visit. The location was also a plus with it being walking distance to the station and many attractions. And not to forget that she made the best tiramissu we have ever had! We would definitely recommand to stay here. Thank you for the amazing stay!!!