Romy met us at the Rialto boat dock, helped us with bags and walked us to the apartment a short ways away. The apartment itself was clean and modern. Romy even provided some pre-packaged breakfast items, which although we didn't take advantage of, were a nice gesture.
My favorite feature was that he provided space to leave bags after checkout.
My only issue is the location is very central, but also crowded and in a very touristy area. There is a decent amount of outside noise until about 23:00. Otherwise, the place was perfect.