WARNING: Ruined our once in a lifetime trip to Venice!!!!
We were not provided with a private room, unlike her advertisement. Shuiyu entered our locked room and moved our possessions, without notifying us first, leading to the damage of expensive personal property. Shuiyu then insisted it was normal behavour to move guests belongings without asking!!!! When we tried to resolve this matter, Shuiyu was uncooperative and unresponsive. This lead to spending more time calling Airbnb Customer Service than in Venice itself!! Shuiyu describes her rooms as being part of a Bed and Breakfast. Do NOT be fooled, it is not a Bed and Breakfast as breakfast is not provided and the bed is as comfortable as a bench. On top of this, the house rules are to be quiet by 11pm. Unfortunately, the host does not abide by these rules and we have been kept up until the early morning due to the paper thin walls. The bedroom itself was small but very clean. Unfortunately, this cleanliness stops there as every morning, there was a layer of black hair across all bathroom surfaces. To make matters worse, there were long waits for the only bathroom shared between up to 9 people. Finally, do not expect a warm welcome as we were met with a business transaction for tourist tax before we had even said our hellos. Very cold and dismissive reception overall. In summary, I would strongly recommend to book elsewhere in Venice.