Arelis made herself available by text, phone or email should we have ever needed anything. I just want to say that this is someone’s home, it’s not a hotel. All of the necessities were available with the bonus of American and Italian coffee pots and a drying rack for clothes (came in handy because it rained a lot while we were there). Everyone had their own set of towels and there were plenty of blankets. You are literally just minutes from the Rialto Bridge, the market (which runs every day except the fish market) and the water bus. Couldn’t ask for a better location. We found it quiet (albeit it was mid-February and quite cold, so we had the shutters closed in the rooms we slept in) and there are coffee shops and restaurants close by, a small grocer too. We found the place clean, in order and with plenty of storage for luggage. Our hosts provided us with a wealth of information on how to arrive, and how to navigate the water bus to locate where we were staying. We felt it was a great deal for the price and the location. Wonderful host and a great time in Venice.