I was in the apartment for three weeks in December. From the outset, Nello was extremely helpful. Well before I arrived, he sent me extremely detailed information on housekeeping rules, access to the apartment, and nearby resources. He also answered any questions I had promptly and pleasantly. His system for getting the house keys to me worked perfectly, and when I arrived at the apartment, I felt (because of the text and photos in the listing) like I’d been there before. I was looking for a quiet experience, one where I could interact with Italians rather than other foreigners. Nello’s place in Sant’Elena was ideal for this. Though the winter weather was often grey, I was only a few steps from a beautiful park, and a 10-minute walk from a major shopping and eating street. Nello’s well-appointed (id small) apartment was a delightful place for me, an older New Yorker, to chill out in, and to be close to other, more well-known neighborhoods. I’ll be back, for sure!