Arianna is very friendly and can communicate well in English. Upon our check out we woke up late and didn't end up leaving on time. The hosts were extremely understanding and accommodating while we scurried out late. Our room although small was very clean and comfortable. We also had a beautiful and spacious private bathroom. The apartment is on the first floor and has two other bedrooms occupied with other air bnb guests. Arianna lives in the apartment upstairs so she remains accessible if you need anything. It is located approx. a 25 min walk to St. Mark's Square and a 10 min walk to the water bus. Venice is absolutely charming, we would recommend staying here during your visit.