Susanna's son met us, he was very helpful, carried my luggage up to our room and brought us a drink. Both Susanna and her son were very informative and gave us lots of advice on places to go and how to get about. The location of Casa Gottardi was excellent, literally just a stone's throw from Rialto Bridge but in a quiet street. The accommodation was exactly like the photos. It was great being able to use the kitchen. Breakfast was great. Would definitely stay again.