The host was there to greet us. He had limited knowledge of what to do in Venice or pamphlets on tours which in other B&B usually supply since they are free. The description of the place and photos are not the same. It is not a bright and sunny place but rather gloomy. The lights are turned off a lot in the corridors; and the bathroom , though clean, has a shower that looked very moldy. I have been to several B&Bs and this one was the worst one I have ever been in. We had to go to a hotel instead and left this as a loss.