One of the Centrale Apartments' representatives (Desiree) met us at the water bus stop right on time. She was very polite and spoke decent English which was much appreciated! The apartment is up several flights of stairs through several gates/doors which was wonderful for security but daunting after a long day of travel. Trying to haul our suitcases up was my least favorite part of the stay, but hey all apart of the Venetian feel!! The apartment itself is great- just as the pictures show. The beds are comfortable and it's tucked away in a quiet corner yet still in the heart of everything. The location really couldn't be better. Would definitely stay here again on a return trip! Thanks for hosting, Centrale Apartments!!