When I arrived Bruna gave a very good intro about the apartment, the area, where to get the bus to go into Venice, good places to eat and the nearest supermarket. I was there several days and if I had a question, she got back to me quickly. Bruna's friend Walter offered a friendly cab service. The room I stayed in was spacious and the apartment had good facilities including a kitchen. I really liked Marghera and felt very safe walking around.