Unfortunately our arrival was delayed by 3 hours and Susanna didn't receive our message. However, Eugenia, who was standing in for Susanna, was very understanding and welcoming after her long wait. The apartment had everything we wanted, with a good sized bedroom and bathroom, and a shared kitchen. There was one other couple staying but we only saw one of them once. There was coffee and all sorts of teas provided, and for breakfast there was a tray set out with breads and cakes and jams. There were cereals and milk and bread for toast, as well as fruit on a self help basis. There was certainly plenty to eat!
The situation was perfect, very near the Rialto Bridge so within an easy walk from all the sights including St. Marks Square. It was a very interesting area near the Rialto Markets with many good eating places.
We were only there two nights so we had to be selective about our sight seeing, but highlights for me were a Hidden Tour of the Doges Palace, a trip up the Campanile for the fantastic views, and a Vaporetto ride for the full length of the Grand Canal.
Eugenie called in each morning and when we checked out she allowed us to leave our luggage in a downstairs lockup while we were out in Venice. She was always friendly and chatty and had pretty good English.