Sara and her cousin Daniela have excellent communication skills and are prompt and helpful when needed. The place was charming and had everything we could possibly need in the 8 days that we had there. Special touches like the coffee machine and all the interesting books helped to make us feel at home. We can thoroughly recommend this lovely apartment in a quiet, but still very central location. Paradiso Perduto is a wonderful restaurant located 5 minutes away. We also took the Vaporetto to Murano from the stop (Fondamente Nove) that was literally 5 minutes away from the apartment. We were able to walk to the Rialto Markets to purchase fresh fruit and vegetables and fish each day and easily walk into San Marco and across to Dorsoduro to the Guggenheim. As a matter of fact, we could walk everywhere from this location. Thoroughly recommend it.