Elena manages a few properties and gave us wrong GPS location which was 2km away from the listed address, I raised this question, Elena insisted google map does not work in Venice and talk to ABNB if I have further questions. The day before check in, I asked for street No. and APT. No. , Elena sent me the same wrong location without single word. I kept asking until she figured out she made a mistake.
Wifi did not work when we checked in, Elena told me something is wrong with our 2 cell phones, her internet always works! I am a software engineer, you may figure out what I was thinking at that time.
It's always somebody else's fault, that sums up the communication with Elena.
The location is really good, the pots are greasy and heaters covered with dust, everything else is clean.