Our host was very professional, the information needed to make the reservation and the follow up was well handled. My family and I are seasoned travelers and our experience with the Splendid Star San Marco was exceptional. The apartment is easy to find, and has many modern facilities. I enjoyed the speakers in all the rooms, and my Kids loved the shower lights. The place is clean, comfortable, and, the location is perfect. I would highly recommend this apartment for your stay in Venice. My compliments to Monica!