Communication with the owner was always polite and prompt. Making arrangements and meeting with the housing manager was easy. She gave us great tips about the area and pointed out local points of interest from the meeting point to the home.
We were a group of ten so we had access to the top two levels of the apartment. The top level had 2 bedrooms, 1 bathroom with living room, dining area and kitchen. The level below was a little bit larger with 2 bedrooms, 2 bathrooms with living area, larger dining area, and larger kitchen. Both units had a washer, dish washer, air-conditioning, and WiFi. And a nice touch was having access to a shopping cart/trolley - otherwise pay a euro to use the same at the grocery store - and it made for transporting groceries easy. Except beware of the stairs. We loved this home but note that there are 50+ stairs that were a bit steep. It wasn't a problem but just know that if you're bringing large suitcases, you will end up getting a workout.
Public transport in the way of waterbuses and taxis were close by although we didn't need it since walking in Venice is the thing to do. Everything (sites, market, restaurants, shops, and gelaterias) seemed to be within walking distance.
This is a great home with great views, nearby access to several piazzas with wonderful, restaurants and shops. If I ever find myself lucky enough to be in Venice again, I'd definitely stay here.