This apartment is in residential area of Venice. The apartment was nice and clean with air conditioners in each room, which came handy since the weather was extremely hot in Venice during our visit. The apartment is on 3rd floor with no elevators. So keep that in mind if you have large bags (luggages) to haul up the stairs. We picked the key at a agency near Pl. Roma. The check in thru the agency took sometime because they were extremely busy. Keep in mind, no matter how you travel to Venice, you have to stop at the agency office to pick up the keys. You can then need to walk approximately 300 m to get to the pier where public boat transportation (water bus) are located - Apartment is near Tri Archi station ( about 5 min walk). We never met or spoke to the host, so I can’t comment on the hospitality of the host.