Ermanno made our stay in venice amazing. Not only did he wait for us after we got lost trying to arrive. But had a bottle of champagne waiting for us upon arrival as well. When we got to the place he was very helpful with a map where to go and how to get around. On top of it all... we had an accident where we dropped our keys in the canal. He was at work and met us within an hour with new keys that he didn't make us pay for either. We appreciate all your kindness and hospitality and Def would stay here again! Also a great location. Thank you again for everything Ermanno.