the apartment is exactly as shown in the pictures. the location is perfect, within proximity of arsenale waterbus stop and many restaurants nearby, yet it is quietly located in a cosy neighbourhood. the place is clean and nicely decorated, you can find everything you need to make your own meal. we have never met in person, but luca is very helpful though out the process, he was able to adapt to my last minute change of check-in schedule and nice enough to let us leave our luggage until well passed check-out time. it was a great overall experience, will definitely stay here again in the future.