Having never used an Air B & B before I was slightly apprehensive but all those anxieties disappeared once we met Francesca at the arranged meeting point. She had been very helpful with any questions we had before arriving and was a most welcoming host. She took us to the apartment which was more than I had imagined. It was large, clean and in a wonderful location. My only negative comment was that the bedroom on the Grand canal is very noisy and if you don't mind sleeping with no window open you can shut the shutters and that drowns some of the noise out. Stunning apartment, great location, amiable host. Would definitely go back and to the same apartment despite the noise.