Marco was very friendly and cheerful. Even when we accidentally locked the keys in the apartment and he had to come to let us in late at night he was very gracious. The apartment is located in a quiet residential neighborhood just a 4 - 5 minute walk from the vaporetto stop, Venice Jewish Ghetto and all the kosher eateries that were important to us. It is in a very pretty courtyard with several other apartments with a locked gate from the street. It felt very safe. The apartment was furnished nicely and had a comfortable bed, nice towels and plenty of hot water. The air conditioner in the kitchen/salon area was too small for such a large area, but the bedroom was cool enough. A large floor fan would have helped keep the area cool.