Silvia’s place was sparkling clean and decorated very nicely. The air conditioning was great and it fit our group of 3 couples nicely. The location was wonderful as it was walking distance to tourist sites but off of a quiet little canal so away from the crowds. Silvia met us at the boat stop and walked us to the apartment which was helpful. She also let us drop our bags before check in which was appreciated.
The only complaint I have is that Silvia told us upon arrival she would try and book a water taxi for my parents leaving the following day and for the rest of the group the following day. I understand this is not a hotel with a concierge, however she did offer to help. After sending 2 messages I never received a reply. There was a festival going on the day my parents left so it was very difficult trying to figure out how to get back to the train station. We ended up walking (don’t recommend but it was our only option) and the rest of the group took the water bus the next morning. Overall it was a wonderful stay but a simple reply to my message would have been helpful.