This was our first visit to Venice. She met us as we arrived by waterbus and walked us to the apartment. Communication with Martina was excellent, always responding quickly. The apartment is clean and spacious with 2 air-conditioned bedrooms, which was needed as we experienced some very hot weather. The clothes washer was an added convenience (no dryer). For our orientation with Martina, she gave us a city map and suggested many points of interest, attractions, and places to each. This was invaluable and made our stay that much more enjoyable and relaxing. Highly recommended!