Carla was a great host, meeting us at the train and recommending the best company to use to return to airport. The upstairs/downstairs apartments worked very well for our family. The location was great. The restaurants in Santa Margherita square were excellent; a grocery and a bakery were nearby and it was easy to walk every where we wanted to go (including Vaparetto stops). Note that there are four bridges (stairs) between the apartments and Piazzale Roma (bus from airport) and five from train station. It's manageable if you don't have much luggage. We appreciated Carla providing coffee, laundry soap, and dishwasher soap (and of course the washer and dishwasher)! Upstairs had microwave but not downstairs. Downstairs had a slight musty smell but we would definitely return again.