Guests will like Francois even if, like us, they may not get to meet him personally. The apartment is wonderful - particularly for a large family group like we were: three sisters and spouses and some children. The host's influences in music, decoration, books and furnishings are on display to splendid effect. Roberto's meet & greet, and his apartment/local knowledge, are welcoming and very useful. The apartment is very comfortable and well positioned, just far enough from the crowds, yet still a comfortable walk to Rialto and San Marco or Dorsoduro. All the furniture and furnishings are excellent: comfortable and stylish. More than basic kitchen supplies (coffee, sugar, oil etc) were on hand in case of need and the kitchen and dining rooms are very well set up for dining in (x 10) when desired. Bathrooms are adequate, clean & spacious and the toweling etc at hotel standard. If you are a group of, say, 6-8+, we would recommend this apartment absolutely. the photos do not lie - the apartment is more spectacular and comfortable than you might expect!!