Andrea was very welcoming upon arrival and gave us clear instructions on how to get to his apartment. He also provided us with everything we needed to know about Venice and recommended places to eat and drink, which was very useful.He had created a colour coded map of the area with shopping markets, shopping, restaurants and takeaway food. He also explained the transport to us very well on how to get in and out of Venice and was on hand in the day to provide us with any other information we needed through the air bnb messenger.