I cannot say enough good things about Camilla, Giovanni’s co-host. Two out of three of our bags did not arrive and Camilla helped coordinate with the airline delivery people and even offered to wait and meet them for us. The apartment was as pictured, clean and spacious for the 3 of us. We enjoyed the location, close enough to everything without being directly stuck in the super high tourist section. We loved it! Highly recommend and would return again!