Denis provided a 5 star service throughout. Communication was great, Denis was very helpful while I was arranging a surprise trip for my mom's birthday and I really couldn't have asked for more. Accommodation was spacious, clean and comfortable. There were 4 of us traveling and there was enough space to accommodate our needs. We did not find any hair or dust - it was spotless and clean. Denis provided us will all information needed on how to get to the host from the airport, where to park (Denis came in to reserve parking space for us too) and how to get to the tramp (+ Denis kindly gifted us with 4 tickets to get to Venice!). We really felt looked after, warmly welcomed and well informed. I am strongly recommending staying at Denis' as he will be always there for you when you need an answer (also at 11pm!). We really had an unforgettable time in Venice and my mum had birthday she will never forget. Thank you so much!