There is not much I can add to what has already been said.I think that they have improved their organisation because we did not have to wait for the keys(thank you Brigitte).The location is great,with a nice terrace,but in my opinion the beds are not confortable and should be changed(and then I would give 5 stars !).We spent a lovely weekend in Venice,thank you Nicolò !
PS:We could not watch the TV because the batteries of the remote control were missing,and the lock of the bathroom did not function,please take the time to repair these small problems)