The host met us at the Vaporetto and walked us quickly to the flat. She didn't offer to carry or help us with our bags and seemed in a hurry. The instructions about how to treat garbage were written out and verbalized quickly and not sufficiently so we questioned a lot of our waste--what bag, what day to take it out, etc. Otherwise, the apartment is well furnished (except for garbage cans) and we were able to eat breakfast there no problem. The neighborhood is charming.