We had a great! Giorgio was so kind. He met us at the boat stop and helped us with our luggage. There were some breakfast items in the fridge for us. Which was so sweet. He even called us the first night to make sure we didn’t need anything and that everything was ok. I would recommend this spot to anyone coming to Venice. Its conveniently located steps from the boat stops and takes you everywhere you would need to go on the grand canal so you dont have to walk. We travelled with my father and our 2 kids under 10 so that was lovely for our family. The views at sunrise and sunset were also so amazing!