Our stay in Sylvia's place was absolutely fantastic. Her communication was great. Sylvia forwarded me a video of how to get there off the waterbus which made it easy as there are so many side streets it would be easy to get lost but the video was great. The room was clean and tidy with great little touches. Bathroom was clean as well. In a quiet section of Venice so sleeping was easy. Sylvia is a great host. Kind, caring, and easy to talk to. She made our stay special. The only thing for older people there are quite a few stairs to climb but for us it was not a big deal. Overall I would go back.in a heartbeat and recommend it to everyone.