With so many 5 star reviews the expectation was this was going to be a perfect place but it turned into a nightmare.
All seemed fine at check-in except for the copious rules and the fact that I thought we were getting a 2 bedroom, instead of 1 bedroom and a sleeper sofa in the living room.
We were excited to be in Venice so went straight to center which was an easy 20 minute bus ride.
When we got back we discovered the so called sofa bed was old with broken fabric and the main bed was as uncomfortable as can be. The towels also had a musty smell.
During the whole night the person in the apartment above walked around clomping with their shoes on and what sounded like bouncing a ball on the floor. The fridge was also making a noise which had to be turned down.
This was not the comfortable place we were expecting so we demanded a refund in the morning only to be threatened with damage to the fridge and that the host would report us as being bad guests.
Definitely not a place we recommend