Alessandro contacted us about our arrival and met us at the vaporetto station near his apartment which was a huge help. He was extremely helpful, providing a map of Venice (a must for Venice!), pointing out some great restaurants and making itinerary suggestions as well. The apartment is in a great location, very centrally located. He even accommodated our departure that was a a bit later than his official checkout time. Only issue was the tub/shower water temperature fluctuated from hot to cold, making it a bit uncomfortable. Overall, a very good experience!