I can't fault the host or accommodation at all, it was a wonderful place to stay and being to Venice before it was lovely to come back to place and share the experience for my mums surprise 60th birthday treat.
On the other hand, the cleaner was abrupt, disrespectful and down right rude when their was an obvious language barrier, we had permission to leave our bags till 2pm and didn't seem to recall this when told her earlier. We used the toilet but didn't leave the facilities in any other way than we would of wanted to come into - we are not animals. We were appalled by her behavior towards us. I feel slightly bad to put this, but it left a bitter taste at the end of an otherwise perfect holiday, but wouldn't put us off coming back to the apartment one bit. 5 star otherwise, just feels really awful to be yelled at aggressively.