Ivana was extremely hospitable and gave us plenty of information about check-in, details about the stay, and information on how to get around Venice (which can be very confusing for first-timers). She always had quick responses and even left a thoughtful bottle of Prosecco in the fridge as a welcome to Venice. We were extremely happy with our stay and hope to return someday :) I definitely recommend this place to anyone looking for a nice and clean apartment to stay in that is not right in the crowded and tourist-filled parts of Venice. Also... the most perfect place if you love sunsets. Looking out of both the windows in the apartment gives the most breathtaking view, and the Giudecca strip is perfect for an evening walk and dinner by the water while basking in the suns glow. 10/10!!!