Marino was very responsive and he was very kind to meet us midway to his apartment even though our train arrived at late night. He also gave us a very detailed introduction around his apartment making sure we know where things are and how to make it work. Everything was great except the air conditioner couldn't work during our second day (which Marino was very responsive and helped immediately on the next day to fix it and explained it could probably be caused by the humid weather in Venice those few days). Even so, the weather was quite breezy and with the fan in the apartment it was fine for us. Overall we enjoyed our stay!