From the moment I contacted the hosts with (multiple) questions, they were quick, clear, and kind with answers even before I booked. The top-notch service extended throughout or stay. It was our first time in Venice. Navigating a foreign city with a family of five is challenging, but the hosts made it so easy for us. For the first time in our 33 day trip through Europe, I felt like I didn't need to stress and research everything. We are on day 25 and five countries in. This was our first easy and free parking too. You could literally show up without any Venice knowledge and navigate the city like a pro using all the tools (old school paper and digital maps) the hosts provide.
I'm a superhost of four homes in the USA and am taking lessons from this experience.
The home is decorated in a very soothing and comfortable manner. It is also extremely clean. I have stayed in countless Airbnbs around the world, and this is in the top for cleanliness and true hosting.