It was a pleasure to stay in this room during my 1-day visit to Venice. Haiyan was very easy to reach and made check-in easy. I was allowed to store my bags before check-in and he also helped arrange for an airport transfer the next day. The room was clean and well-stocked even with bathroom toiletries!
The only small drawback was that the room faces an outdoor venue (across a small canal) where there was a rave going. Although the music did stop promptly at 10:30p, the noise of people out and partying was still heard. It might not bother some but worth considering.