We loved our stay at Emma's place!
The apartment is great, exactly as in the photos, with nice amenities, spacious and comfortable living room and bedroom and a well equipped kitchen. We really liked the location too, it's in a quieter area but a short walk from good bars and restaurants, a well-stocked supermarket and the main tourist attractions.
The check-in process was super easy, Emma's colleague Alexander met us at the bus station and walked with us to the apartment, giving us some tips along the way, which made us feel very welcome. Communication before and during our stay was great, we got help with anything we needed.
Overall a great experience and we'd definitely stay again when we return to Venice!