Pro - Before arrival, the communication with the host was very well. Our flight was delayed almost 4 hours and arrived Venice at midnight. Really appreciate that the host still waited us till midnight to welcome us even with an extract charge. After we arrived the flat, he briefly told us every single detail about the flat and the Venice map. The flat is clean and big. Good location. 1 thing really helpful is that we could leave our luggages at their hotel which is near to the train station after check out. Believe not many bnb could offer this!
Con - The shower door was broken that made us a bit inconvenient. And, a bit surprised of the tourist tax as this is only bnb who would ask for this tax during the whole trip.
Overall experience is good though.