Eleonora was very accommodating. She gave accurate directions and met us promptly with no hesitation. The apartment was clean and new, very easy to maintain. WiFi worked well, and she even had espresso available upon arrival. It was also nice to get honest tips from Eleonora about where to go, what we may want to avoid, as well as guidance on the various transportation. The location was perfect for us. We liked being tucked away from the mass of tourist that are near many hotels. The bonus is having a washer available! Thank you Eleonora