Roberto was a great host. He was so accommodating and considerate. We were late for our arrival and had no service to tell him. When we finally got in touch with him, he came back immediately. He also stored our bags while the apartment was being cleaned. The apartment was absolutely amazing. Steps from the Guglie bridge, the views are just breathtaking. The location is also extremely convenient--right around the corner from the Guglie vaporetto stop, on a main street, but not in a crazy busy tourist area. The apartment also had wifi, which is great for those who don't have service in Europe. So glad we stayed here.