The apartment is on the top floor, no elevator. It was a struggle to get all of our heavy suitcases up there, we are a family of four. I suggest that if you want this place, pack light! But that’s not something the host can control so I will still leave 5 stars. But I will suggest to the host that helping guests bring there suitcases up the stairs would add a nice touch, and he didn’t help us do that. Over all everything was pretty good. No complaints, except the WiFi didn’t work the whole time we were there. However, he did have very good communication through out the whole trip and tried to help us fix the connection. It’s small, but since we were mostly out of the apartment it does the job. We were fine and we were four adults. He had coffee, washing machine, towels, soap, linens, and heating.