A convenient place to stay on a brief visit. Luca had issues with staffing that delayed our check in for 3 hours and dropping off luggage by about 2 hours (we agreed before booking that we will be able to drop it off prior to check in). Luca has paid for a few of our drinks while we were waiting as well as left a bottle of sparkling wine, a note and some cash to apologise for this which was a nice and a welcome gesture. It nevertheless affected our shorter than 24 hour stay in Venice and tainted the mood. I believe but for the issues with check in we would have enjoyed staying at this place.