Francesco met us at his place, everything was just as pictured. The bed was comfortable and had fluffy pillows! So many places don't have this anymore, which ruins a night's sleep for me. Francesco is a very pleasant guy. He provided us with enough coffee pods for us to have a cup of coffee each morning and also a jelly croissant before heading out to explore. Ten o clock comes very early for checkout, almost all hotels in Europe are at mid-day, 12:00, so we had to account for that. But he does allow check-in from 1-6 pm (13-18 hrs). We had a very pleasant stay it was carnival week. The city was full and Francesco's place is a nice quiet retreat from the crowds. You will enjoy your stay there.