Contact with Veronica by both email and phone was excellent and we knew exactly what to expect when we arrived. We were actually welcomed by Veronica's mother. This property is owner managed and it clearly shows. It is excellently appointed and we felt instantly at home. The claim the property is the best address in Venice is probably right with a commanding view of the small square and only a few minutes walk from both Piazza San Marco and the Rialto bridge. We only had two nights and in the end would have liked to have stayed longer.