Prompt, helpful communication with Francesco. We were met by his mother, a lovely lady, at Arsenale taxi stop and she walked us to the apartment while telling us about the history of the location. The apartment is ideally situated in a quiet area, only a short walk to San Marco. Both bedrooms have a pretty outlook over a canal. A generous selection of food and drink were available and a selection of toiletries should you need them. I would highly recommend the apartment for couples of families of four. We hope to return. Thank you