The address mentioned in the Airbnb booking was not correct. The correct address was about a 10 minutes walk from the wrong address. I had to wait for half an hour to get the right instructions per email, as phone calls weren’t answered. It’s not acceptable to provide a wrong address and let people wait in the streets with all their luggage.
Once I arrived the cleaning lady who handed over the keys was yelling at me that she had to wait, which was only caused by the owner giving the wrong address. The cleaning lady also said that I have to leave the apartment by 10am for check-out, although on Airbnb 11am was mentioned. This was an unnecessary negative experience, as the apartment is nice - besides the fact that the bed is uncomfortable.