We didn't get to meet Leonardo but the check-in process was uncomplicated and went very smoothly. The location of the flat was very ideal, in the lovely neighbourhood of Cannaregio where there are plenty of quaint eateries and lively wine bars. It is also located a few meters away from a central boat station that has plenty of Vaporetto connections, so getting around was really easy and convenient. The room was spacious, ideal for two and it was a charming experience being in an old Venetian flat.