Francesca's place is perfect! It was immaculately clean and exactly as pictured. The front door of the building is beautiful and secure and the apartment is very close to both San Angelo square and the Opera House in Venice. From street level, you walk up one floor (steps) to enter the apartment into a nice common area with a desk. We used that common area as a standard location for the apartment keys and we brought an extension cord and set up a charging station for cell phones. Francesca provided Italian toast (?biscottate) and jam for breakfast. She sat with us when we first arrived, gave us a map and provided suggestions for places to eat and shop. In the apartment, she had some extra adapters available and we were thankful! We went to a very close market (Punto Simply just off San Angelo square) and bought some groceries and fixed pasta and sandwiches in the apartment. The kitchen was well stocked with everything you need for cooking and there is a dishwasher in the kitchen. The apartment is filled with beautiful antique furniture - it's perfect for Venice! The beds were comfortable and the sheets were luxurious. There are AC units in one bedroom and in the dining room that adjoins another bedroom. There is no AC in the kitchen or bedroom with the single bed (which is off the kitchen) but those rooms were cool from the AC in the other areas. There is a clothes washer in a closet just off the bathroom (very small drum size compared to what we were used to but it was quite adequate) and a clothesline off the patio for drying your clothes. Francesca's place has a balcony above one of the canals. We will always treasure the memories of watching the gondolas gliding by and listening to the accordian players and songs. It was truly magical! We cannot thank Francesca enough. She is gracious and charming and friendly and her place is perfect!!!!!!