Andrea was really great, as is the apartment. It is as advertised. Quite spacious, good kitchen, opens on to a canal in the back, and in a nice and clean building complex. Andrea was unable to meet us but he arranged for a friend to do so, and he was also great. Very helpful, flexible and prompt. We really enjoyed our stay and would recommend this place. The neighborhood is also fantastic. Lots of great and inexpensive restaurants near by that are frequented by locals, so that's always a great sign. A bit off the beaten path, so a mix of tourists and Venetians in the area.