Communications with Sandrine was great! We visited Venice during the strike of Water Bus and she told us what was going on and helped us with directions and what to do on arrival. Her apartment was literally within a few mins walk from Rialto bridge yet super super quiet! There were 4 grocery stores within 8 mins walk and surrounded by amazing restaurants, bars, gelato shops so we walked everywhere with our 3 year-old. Even though there were major stairs (almost 4 story) to the apartment but it's totally worth it!! Her apartment was so spacious with high ceiling and bright, equipped with washer/dryer and icy cold Air Conditioners! We will definitely come back and stay at her apartment again! I highly recommend :)