Laura was extremely helpful and welcoming to my friends and I! She gave us some local tips on where to eat, shop and sightsee. The apartment was extremely adorable and had plenty of room for 3; it was very clean, had a beautiful view of the canal, hot shower, located in a less touristy part of town but we were able to access everything from there regardless (Venice is so walkable!). She even had juice, biscuits and snacks, bottles of water and tea set up for us upon our arrival. I would definitely recommend people to stay here. Thank you so much, Laura!