Paolo and Luz are very nice people and easy to contact. Their apartment that we rented for over a month is clean, pleasant, and very well located. Everything worked and there were no issues. The only problem is that the one bathroom in the apartment is very very small -- so small, it is difficult to take a shower or negotiate it (there is no tub, only a tiny shower). The kitchen is quite small too, but manageable. When my family arrived and we were four in the apartment, it became rather difficult to keep the shower water in the shower area, and we ended up taking very quick showers! But, it is Venice of course and one makes due.