Check in and communication are good. The hotel provided us all the information we needed. The bus station to go to Venice is in front of the hotel (you’ll need around 20mn to get to the entrance of the island, then walk around 45 mn to San Marco place). However, I was expecting higher standards for the hotel: bed is huge because they are two beds together. For a couple, it’s really not the best. Pillows are hard. The cleaning lady starts early and that wakes you up.