Alessandro is a great host. He gave us a free upgrade. He is very detailed in explaining the house and the city. He helped us carry our luggages upstairs and downstairs. Don't forget to read the books he will lend you because they are very helpful. He serves really fresh breads, juice and coffee for breakfast. We enjoyed Venice so much because of him. The room is very clean and tidy, very near the Rialto Mercato Stop. Highly recommended!