We had a.great time in venice. But communicating with Massimo weeks and days leading to our stay was difficult. Most likely because he is a very busy person.
He picked us up in his boat and took us to a very nice restaurant and before getting dropped off to the train he gave us a tour of venice.
It is a fair walk to the tourist section venice but i would definitely stay here again. He showed me the adjacent suite and that place looked amazing too.