Maristella was quick at responding to our needs or questions. The location of the apartment is great — close to the activities yet far enough to be quiet. It's also walking distance to the train station. The apartment is clean and the kitchen has enough stuff if you want to cook. The only things I would recommend are a lock on the restroom door, more hangers for adult size clothes, and maybe a more obvious instruction for the trash collections format. When I am on vacation, I don't want to read long instructions.