Nothing but glowing remarks. My host was out of town the day of our arrival but had someone prepared to meet us. We arrived later than expected, had smartphone failures, and got lost in the labyrinth of Venetian streets. I'm sure we looked a sight. A hotel night manager took pity, placed the call to our host, and within 10 mins we were rescued. Taking possession of the loft was quick and easy yet thorough. She was quite thoughtful. Our hope in selecting the place was for a real Venetian experience and not sterile tourist accommodations. The loft added to our enjoyment of the city. Waking to the sound of gondolas and ordinary life, opening the patio door directly onto the canal, and waving to passers by will be a favorite memory of my first visit to Italy. The neighborhood was safe and authentic, convenient and charming. We felt as though we saw real Italian life, even watched a bridal party take photos on a bridge to the loft and wished the couple well. The closest restaurant became our favorite restaurant in the city. One night we prepared an impromptu dinner after purchasing things from the local fruit stand and deli. I love Beatrice's place. It was clean, in good repair, and well equipped. If there is one surprise, it is that there were no washcloths. As an American I was surprised, however, I now believe this is the Italian way.