From start to finish, Luca made our stay in Venice easy and stress free.
He communicated with us extensively before our visit, making sure all the details were ironed out. He arranged for his brother Marco to meet us at the Vaporetto stop when we arrived, who also helped us with our bags through the busy streets.
Marco gave us a tour of the flat and provided us with helpful tips on local restaurants. Luca welcomed us by phone during check-in.
The flat itself was clean, comfortable, well furnished, quiet and centrally located; about a ten minute walk from the Rialto Bridge and twenty minutes or so from Saint Mark's Square. We visited during a hot spell and the air conditioning worked very well! Despite its central location it was also quiet at night. The bathroom was fine, although typical of Venetian apartments, it did get a bit damp! The kitchen had everything we needed including a Nespresso machine!
There are two sets of steps to reach the flat. One set on the outside leading to the front door of the building. Once inside, there are additional steps leading to the flat itself.
All in all a wonderful place to stay. We will be back!