Of the three places we stayed at throughout Europe, this one exceeded our expectations! Federico met us at the train station and walked us to the apartment. It was such a relief to be escorted by him because the streets in Venice can be extremely complicated! We immediately felt welcomed and at ease. Upon arrival to the apartment, Federico already had a map of Venice and sat with us for a while to give us an overview of the islands. This was better than any concierge at a hotel could have given us! He circled all his favorite places (we went to all of them) and they did not disappoint! All the little restaurants he recommended were so special and it made our trip more memorable. I could go on and on about his kindness, we were really grateful to have picked a place with such a genuine and caring host. The apartment was in a great location and right around the corner from our favorite pizza spot! It was clean and perfect for my husband and I. I always felt safe in that neighborhood, no matter what time of day it was. Whenever I had a question, he would take his time to do some research and get right back to me with an answer. Venice was my favorite stop on our trip!