This wasn't the apartment we had booked - that one wasn't available after all due to a problem with the drains, so we took this one instead. It hadn't looked quite as nice from the photos but it was a good place to stay, the flat was clean and well equipped with kitchen utensils and things like coffee, oil etc, and the air con worked well (it's in the living room and in the common area upstairs, so you do need to sleep with bedroom doors open if it's hot). We had good communication and a nice welcome from Brigitte who also recommended a great restaurant nearby. The flat is in a good area with local shops and bars and not so many tourists. It's not far from the Arsenale if you are visiting for the biennale and it's right next to the very popular Lithuanian pavilion. We had no problems but had everyone's details on Whatsapp if anything had gone wrong.