Just perfect - the kind of Airbnb experience you hope for but rarely get. Arrigo is very responsive and thoughtful; he emailed a couple of days’ worth of local tips of places to go that were spot on and a gift of a few local treats was waiting for us. The apartment is perfectly located on a beautiful canal. There’s a vaporetto stop 3 mins walk away so it’s very easy to get around, and means you can get to the train station and the airport without dragging your suitcase over a single bridge (trust me, you’ll appreciate that!). The location is perfect - Cannaregio is a lovely, quieter residential area and also has great bars/restaurants within 3 mins of the apartment, so it’s the best of both worlds - easy walking/vaporetto to main attractions and relaxing to come back to after the crowds of central Venice. As for the apartment itself, There is one easy flight of stairs to the landing of the apartment and another flight once inside the apartment to the main living area/bedrooms (and if a couple of flights of stairs is a problem for you, you’ll probably struggle with Venetian bridges anyway). The space is tastefully decorated with personality and has everything you could need for a comfortable stay, including airco, a variety of guidebooks, maps, soap, washing machine and washing up liquid etc. The layout of the apartment was great - there were only 2 of us but a family of 4 would also be comfortable without feeling like you’re on top of each other. Arrigo wasn’t able to meet us but arranged for a lovely neighbor to meet us at the vaporetto stop personally (who was equally responsive and no trying to find an unfamiliar apartment in the dark) and explained the apartment thoroughly and she also took the time to talk us through a map and explain how to get around, restaurant tips etc. Check out was seamless as well. Strongly recommend and absolutely nothing to fault.