Snh was a WONDERFUL host! She greeted us right when we got there. We really loved talking to a real person rather than a self check in. She talked with us for about 20 minutes on the best places to go in the city for everything (meals, attractions, etc). We visited all the neighborhoods & loved all of them, they were not overrun by tourists & have us the view of the city that we really hoped for! As far as the room, it was in a perfect location, close to the water bus & all the major attractions. The room was clean & quaint, perfect!