When we arrived we were greeted and shown around the facilities by a very polite Sara! Sara was very helpful and provided us with all the information we needed. The apartment was in a great location and we were able to find it very quickly using the instructions that Paolo had given us. The apartment over looked a small bend in the canal and allowed a great view for eating, drinking and for taking selfies! Overall we had a great stay here and I would highly recommend that you stay here- we can't wait to go back!