At first everything seemed okay, Marco communicated with us and replied within minutes. When we came to Venice, his assistant, Daniela, was very hard to reach. Once we managed to contact her, our communication wasn't as it should have been. We tried to contact Marco because he never gave us the exact address of the apartment but he never contacted us back until this day. Daniella couldn't understand us and she sounded overwhelmed and confused about whom we were and where she should lead us to. We made a mistake taking the wrong vaporetto and she actually waited for us later than expected because of our mistake. The building (where our apartment is positioned) is currently undergoing reconstruction, therefore the entrance and staircase was dirty. When we entered the apartment it had an unpleasant odor and it looked completely different from the pictures especially when it comes to the actual size of it. Bedsheets were very thin for this time of the year and I hardly doubt about the cleanliness of them. Bathroom was cold and it was hard to heat up. The location was good and it was in a quite street. All in all, not worth the price and I wouldn't recommend it.