Thomas's place was clean and in a great location albeit a bit smaller than expected. We enjoyed our stay apart from there not being extra linens for the pullout couch and our main issue which was getting locked out. On our second day, the key pad entry stopped working and we were able to get in quick contact with Thomas who unlocked it for us and performed what we thought was a reset before heading out for dinner. We did not return to the unit until 11:30 pm and found the key pad once again not working. We were unable to get in contact at this hour and Airbnb support provided no assistance so we were forced to wander the streets until 6 a.m. the following morning when were able to get in contact to get the door unlocked. We recognize them not being on call 24/7, however since we had this issue earlier in the day, we wish it was remedied to be prevented or taken into account that it could happen again when we returned from dinner.