Saying at the Palazzo is like staying at well, a palace. It was incredible. Our group arrived separately and Patrizia was kind enough to meet my friend at the dock where the ferry comes into venice. She went above and beyond the duties of a host to ensure a perfect stay. Prosecco. Water. Soap. Everything was top notch. If you have the chance to stay in this home do it—it might be my favorite place in all of Europe.