Sara & Giovanni were kind, extremely helpful, and thorough. We didn't need to go elsewhere for information on where to visit and where to eat in Venice. There apartment was clean with a kitchen with all you need in it. They provide mosquito netting for when you sleep, definitely take advantage of that!! We didn't one night and regretted it. The apartment is very centrally located yet not loud. We also got quite the work out going up the stairs! Overall, a good stay in Venice.