Serena is a absolutely wonderful superhost. Her place is at a very good location with stunning balcony views. The apartment has almost everything- you name it. It's clean and very well maintained. We arrived a little early than the check-in time but were received with great warmth by Emily (co-host). She helped us with the travel routes and made our stay very comfortable. Moreover they were easily reachable. The hosts are amiable and I would recommend you to stay at their place to get the perfect feel of Venice.