We had a great stay at Filippo's place! He was very responsive and made sure we had all the information we needed to get to his place. When we arrived, we were met straight off the boat and Claudia helped with our luggage and walked us to the apartment. She gave us a map and lots of tips for understanding how to navigate Venice. Very helpful! The apartment was clean, comfortable and nearby some nice restaurants in a quieter area too! The apartment had a washing machine but we were told it was not working, so if you're planning on using it, check ahead of time and I'm sure Filippo will accomodate for you.