Umberto was a terrific host, and I found his apartment comfortable and convenient. Unfortunately, I never had the opportunity to meet my hosts in person. But Umberto provided clear directions to the apartment from the train station, including detailed check-in instructions by video. And he was always available to answer questions by text during my stay. The bathroom, plumbing, and wireless Internet worked fine, the bed was quite cozy, and the room temperature felt great at night with the overhead fan on. I would definitely stay here again, and I would recommend this place to other travelers.