The apartment is spacious and the location is good. The host was very busy the day we arrived. Unfortunately we did not have good directions to his place. We sent him a text when getting off the train with no response and text again when we were lost again with no response even thought we had text in the past regarding the time we'd be there. We ended up looking up the phone number on airbnb and calling him. By this time it was closer to noon when we were supposed to drop our bags off at 11am. He was able to give us directions but was not at the apartment. He had had to leave to make another appointment and made a comment about us not being there at 11am as planned so he had left. I didn't understand why he hadn't responded to our texts or attempted to call or text himself before leaving. After leaving out bags we agreed to meet again at a later time to officially check in and our host was able to give us a boat tour which was really nice. The boat tour was excellent. The apartment was not very clean and it was obvious he was not prepared for us. We had to ask for toilet paper and were only give a couple bath towels with now hand towels. The shower drain clogged causing it to flood. The 2nd bathroom had a tub with a shower hose and no shower curtain. There were open tampons in the bathroom drawers and no garbage bags in the cans.