The Airbnb is exactly what it’s described. He accommodates your needs and is very kind to you. I love all of his staff! One of his staff, Fredrico, who helped us checked in was amazing and very helpful with the best restaurants as he showed us to our room. He is also very patient and recommends the best places to go to! Venice is such a wonderful place and his place is right next to everything! The train is so close (helped so much with us), the bridges, the best views of the water, the best food. I strongly recommend. The front desk is 24/7 and if you have any problems/questions/concerns, don’t hesitate to ask. I will be coming back in February and I will love to book with him again. If I can rate this a 100/10 I strongly would ❤️