Michela met us near the entrance, even though it was late, and made us feel at home immediately. The flat is fabulous, the location brilliant and right near the biennale which we came to see. There are lots of restaurants, cafes and a grocery store a 5 minute walk away. The flat is clean, spacious and well equipped. The double bed is extremely comfortable. The sofa bed is a single but also comfortable, the bunk beds not so much - certainly not for an adult, though probably fine for kids. The one issue we add was mozzies! Bring a mosquitoe net - I'd say this is an issue all through Venice. I would highly recommend this place, especially for a couple or a small family.