The property is in a fantastic location just as described and the property manager, Silvia, is immediately responsive. The remainder of my comments are not positive. First, let me say that I am a Super Host with multiple properties so I know what it takes to provide an exceptional experience for the guests, and I take great pride in doing so. Further, I travel monthly and usually use AirBnB properties which gives me a broad level of guest experiences from which to derive my opinion of a property’s attributes.
For the sake of brevity, here is a list of items that need improvement:
- The apartment and listing pictures do not match. The actual apartment is dark and dingy.
- Communication with the host is difficult until you get in contact with Silvia, the property manager.
- All linens in the apartment, towels, blankets and sheets had an unpleasant mildew or chemical smell.
- The garbage disposal rules and process is a bit ridiculous.
- The internet connection is worthless.
- The upstairs loft has a very low ceiling and is uncomfortable. Unless your 4’9” or less, forget using the dresser, or walking around in the loft area.
** The weather was absolutely perfect so I did not use the A/C or heat.
- Kitchen is mediocre at best.
Bottom line here, the apartment is in a great location but is over priced when compared to other options in the city. I would not stay here again regardless of price.