What an excellent stay and welcome, Cristina met us off the waterbus with a great welcome and guided us to the apartment giving us tips on the way about super markets and opening times.
Beautiful flat, easy to live in and a perfect location. The apartment was well equipped and comfortable, information in the handbook was very useful and clear. Views on Venice were helpful, pre-trip and during it, professional and very welcoming.
We reported that half of the shower door was missing and that the wardrobe doors weren't working on our first morning and within 30 minutes there was a chap fixing it, you really cannot beat that kind of service and response. The shower though was a longer term problem with the door/part on order, this wasn't explained at check in (it should have been), but the explaination came quickly and it was understandable, things go wrong sometimes.
Service with a big smile and they take care of the apartment and their guests. The pictures on Airbnb are and description are accurate, great sofa for relaxing and having a pre dinner snooze.
It was brilliant, we'd come and stay in this apartment again and recommend it and the agency, thank you for a terrific stay :-))