We were warmly welcomed, even when we got lost late in the evening, we were helped. We got a lot of great tips, which we put into practice right away. The apartment is clean and beautiful, has everything you need. It is in a great location and you can reach everything on foot or take various connections. The neighbourhood is very nice and not touristy, you have the feeling of living right there. Definitely a recommendation if you are in Venice to stay there.