We had a good stay at this apartment, it was in a great location with many beautiful canals and streets very nearby as well as grocery stores, restaurants, and shops. The apartment is a good size for 4 people although be aware that the second bedroom has very low ceilings so watch your head and crouch down. The beams are beautiful though as well as the rooftop patio - amazing views.
All was great until checkout: we knew ahead of time that cleaning cost and tourist tax fees were not included in the booking fee. I am fine with paying cash for both usually. However when we booked, the host stated in the message thread there would be a 40 euro cleaning fee and 3.5 euro per night per person tax. This should amount to 110 euros. However, when we got to the apartment, a bill was left for 120 euros because the cleaning fee went up by 10 euros. I think she accidentally stated 40 to us in the messages but the house rules state 50. We never met the host in person (self check in and out), so I left the 70 euro on the table for tourist tax and messaged her saying I would be paying the cleaning (50 euro) through the resolution centre so as to avoid problems. This is what Airbnb recommends anyways. She then stated I owed 60 euros for the cleaning fee. I had already paid the 50 through he resolution centre, resulting in a total of 120 paid (70 in cash and 50 through resolution centre). A few days later she requested another 50 euro through the resolution centre, which I declined because I could see the original 50 had indeed been sent to her.
I sent her a confirmation of payment when she further messaged me about more money.
We had a great stay, but it ended a little sour - just be aware these fees are not included in the booking cost. I knew this, and would have paid all cash but it seemed a little confusing with regard to the cleaning fee so choose to use the safest route possible and pay it though the resolution centre.