Everything is fine. The most remarkable: the apartment has lot of space compared to most other apartments offered in Venice. And it is not dark at all like many others in City Center. It‘s very quiet. Check-In works without any problem: Keesy is easy to handle, also for elderly people like we are. Mateo can be reached all time and calls back very promptly in case there are questions or problems. The heating system was already working when we arrived. It works properly. Kitchen utilities are not abundant, but quite suficient to prepare your obe dinner.