I've never written a negative review on an AirBNB place before, but unfortunately I have to on this apartment. For the positives: the location is great - close to the Grand Canal and the Valparetto stop. The apartment is fine. The view of the water is nice, however, there were sheets hung up on the clotheslines blocking the view. (We eventually took them down once they felt dry.)
As others have mentioned the linens and towels are getting old and rough. I wouldn't even mention this if it weren't for our experience with Mario. He was kind enough to meet us at 11:00am and let us drop off our luggage early. We really appreciated that. However later that first day, the one and only light bulb in the bathroom went out. In addition, the remote control to the heater didn't work. We reached out to Mario and asked if there were any extra light bulbs or batteries (for the remote). He said no, but that he would stop by the next morning. We weren't happy about not having light in the bathroom for a day, but figured we could live with it, and as it turned out, it didn't get that cold so never needed the heater. Mario did NOT stop by the next day, and so we emailed him to ask him when he would be by, but he just never responded. We were at the apartment 4 days and didn't have any light at all in the bathroom. We had to use it by the light of our iphones. If he had just responded to say he couldn't make it, that would have been better, but he just stopped responding to us.
I also got a lot of bug bites - not sure if they were mosquitoes or something else. I did use mosquito repellent but that didn't help. My husband didn't get any bites, so I don't know if this is something I can blame on Mario - just mentioning as we both heard the bugs flying around our ears while trying to sleep, and another person below mentioned the bugs as well.
Mario mentioned to us that he manages 26 apartments - so do not think you will get personalized attention. I also contacted Mario several times prior to arriving to get directions from the airport, and he didn't respond until I had written him multiple times.