We did not have the pleasure of meeting Iber but his colleague was very nice. Due to traffic coming from Florence we were not able to meet at the agreed upon meeting time. Our texts messages did not go through and we were quite embarrassed to realize this. Iber and his colleague were very understanding. The apartment is on the third floor with an available elevator. The front door is well lit and the building is very quite. The apartment looks exactly as pictured and was very comfortable. We were slightly confused on how to use the lights in the foyer and the hot water tank but that was part of the adventure. The location was absolutely perfect. Saturday night activity outside was slightly loud but after closing the doors to the living area and putting on some "white noise" we were able to sleep. The apartment is very very clean. Again, the location is the best feature of this apartment. Staying here made our stay in Venice perfect.