Location is excellent! nice and quiet part of town, not touristy. Check in was easy! Just call and they unlock the door. Beautiful views of the canal. We had problems with the air conditioning but they sent a technician over ( unfortunately he couldn't fix it, very hot during our visit), but management brought over a fan and gave a partial refund. We were pleased with their response. No place to store luggage before or after check-in/out but we found an alternative. Gentleman came as we were departing to collect the trash, which was unexpected and helpful!