I would NOT recommend staying at this Airbnb. When we arrived in San Marco, we asked Raffaella to send us the address of the Airbnb because she had never sent it. The address on Airbnb was NOT accurate. She asked us to communicate outside of the Airbnb app but we told her no because that violates the terms of service. After insisting, we gave her a cellphone number. At that point we had our luggage and thought we weren’t ever going get the address. Even though we used two apps to navigate to the address that was given. We had to stop and ask locals for help because of the inaccurate address and directions we received. When we arrived we quickly discovered the bed wasn’t cleaned. The sheets had stains and long hairs. The apartment smelled like mold and mildew and my eyes we becoming swollen, red and runny and were being affected by the mold. There was no air conditioning and the thermostat was falling off the wall, as well as the paint on the walls chipping and fall off everywhere. There was rust (yes, rust!) on the chairs, floor tiles, baseboards throughout the Airbnb. It was obvious that past flooding and non maintenance of the property is a continuing issue. The dishwasher was marked “out of order”. There is a Murphy Bed that was being held up to the wall with a few piece of masking tape (very dangerous!). The bathroom tile was dirty as well as the grout was not clean. The host called us at approximately 10pm and demanded our Passports. We’ve heard about scams being enacted like this and she threatened to report us the the police if we didn’t send her copies. We were told by the Host to leave! What a mess and we had nowhere to go. We never stayed at this Airbnb and will be following up with the government agencies. Listen fellow Airbnb guests. This is NOT the place to stay or the type of treatment we would ever expect from a fellow host. Stay away!