The host was very helpful. She sent us information on Venice before we arrived which we found very useful. The information included her recommended restaurants and different ways to get to the apartment and other details about the city. We arrived in Venice earlier than the check-in time and she let us store our bags in the apartment whilst it was being cleaned whilst we explored the city.
The apartment is very stylish and exactly like the pictures advertised. The issues we had with the apartment was that the floor was a bit sticky in a few places. There are also air vents in the apartment so lots of noise from the street outside can be heard inside so we were woken up from our sleep at night quite a lot of times.
The location of the apartment is good. It is close to the main public transport links.