Extremely happy with our stay. Sandra was waiting for us at Rialto as agreed. Despite it being late, she gave us a full introduction to the property, the vicinity and loads of tips on Venice, a detailed marked up map including locations of recommended restaurants etc. We had brought our own guidebook and didn't look at it once! The apartment was comfortable, quiet, spotlessly clean and contained all the basic utensils and provisions to get us going. The location was perfect, close to everything but tucked away in a backstreet. Although some people might prefer a place with views, for us it was perfect - you don't come to Venice to stay in. Best of all, we selected this place based on previous reviewers' comments on Sandra herself, and we were not disappointed. Sandra was welcoming, friendly, knowledgeable and attentive, including answering text messages during our stay. A great introduction to Airbnb.