This apartment is well-located with good sized, comfortable bedrooms and lovely canal views, however the kitchen and living space are so small as to be almost unusable (this was not an issue as we were out most of the time but would have been should we have wanted to spend more time indoors). And as my first tour-agent managed Airbnb property, it really felt like a less genuine Airbnb experience.
From the lengthy emails requesting online information, even lengthier emails offering various tours, the experience lacked a certain intimacy all other properties have offered. A glitch in Faville's process meant receiving a curt email requesting information that had already been sent which added a level of stress to this booking I've not previously experienced.
After contacting the maintenance mobile number about the water not being hot in the shower, we had to follow up to see if it had been addressed. Upon returning to the apartment, all the lights had been left on which was a little odd (so someone had clearly been to the apartment) but the problem hadn't been rectified. And on our last morning we had someone enter the apartment unannounced to drop off clean linen, which as unsettling.
The apartment is fine but it feels like a agent-managed property and lacks a certain comfort if you're looking for a homely, welcoming stay.