Lucia's apartment was not exactly as described. I assumed we were staying with a family in their home when in fact it was a Chinese lady who slept on a camp bed in the kitchen. Not that there is anything wrong with this arrangement, it just threw me a little. Lucia was excellent with communication. We were expected to arrive at about 10am but unfortunately we missed our stop and ended up in Venice. Rather than travel back to Mestre to check in, I messaged Lucia and explained what had happened. She messaged back within seconds to assure us it was no problem. We eventually arrived at the apartment at about 9pm and were greeted by the lovely Chinese lady. She showed us to our room and pointed to the wifi password, and that was all as she didn't speak any English. The room was clean and spacious and the beds were comfortable. There were a few other guests staying in adjacent rooms who we shared two bathrooms with. Unfortunately the room we were staying in was extremely noisy, people walking by on the street below our window, rubbish trucks and cars beeping horns, all out of Lucia's control but noisy all the same. There was no lock on our bedroom door which didn't exactly encourage a good nights sleep either. We left at 5:45am and the lady sleeping in the kitchen had put us a little breakfast together which was very sweet of her.