I have tried to figure out how to write this review WITHOUT sounding like a paid operative! Our stay at Michela's flat was SO GREAT in every way that it is hard for me to sound not too over the top! My husband and I are both retired New Yorkers. Over the last four years we have spent 1 month / year in an AirBnB flat in either Florence or Venice. So, we have a good ammount of experience with what to expect in these flats. Michela's flat, her decorating, design, hospitality, willingness to function as our own personal concierge, and overall warmth made this our best experience ever and I can't imagine it ever being better than that. She made us feel like old friends who she was putting up in her very well designed and equiped guest quarters. (Though she lives across town and is very respectful of your privacy). The flat is charming and has everything you will need from the resident umbrellas to the extra blankets and goodies that she left for us to start our stay with. If you think that a lightswitch should be in a certain spot, they are there. I have seen apartments that don't have enough dishes or table lights. Not this one. It really does feel like a home away from home. She has done what famous hostesses the world over are supposed to do- thought of what she would want in a guest room/small flat and then made sure that all the ammentities are in place. Open the bathroom drawer, and there is the hair dryer. Ready to turn of the lights at night, switches are right next to your pillow. The washing machine and the dishwasher were easy to use. Her kitchen was well equiped and allowed us to make all sorts of wonderful Italian dishes. I needed help figuring out the details of some of the Carnevale activites. She sent me two full pages of tips and suggestions. The flat is convenient to the vaporetto system. And it is quiet, cozy, and warm when you want to hunker down. Michela couldn't have been more helpful and her flat couldn't have been more delightful to stay in! Thank you, Michela!