Absolutely gorgeous place! Unlike the harder mattresses you find many times in Europe these were great... I felt like Goldilocks... ha! The decor of the place was very nice, everything clean. It's a 10 minute walk to Rialto bridge and easy to find coming home every day. Washer and dryer worked great though small to US standards, you just do it a little more often. We were happy to have them along with provided soap. Communication was extremely timely. It seriously couldn't have gone better. My friends coming to Venice will be staying here!