The place is as advertised, very comfortable. A nice table to eat on, nice kitchen, bedroom etc.
The neighbourhood is nice and relatively quiet, within easy walking distance of the vaporetto stops and the San Marco district. There are a supermarket and some nice shops and places to eat in the vicinity. A perfect place from which to explore Venice.

We didn't meet Roberto, but the pick-up system of the keys works extremely well, allowing you to arrive whenever you want. The place was very easy to find with the nice information the Roberto sent us a week in advance.

While the place does have central heating, you can't change the temperature yourself, but have to ask Roberto to do it for you. We were there in the winter when it was quite cold, so we used the available electric heaters to heat up the place to a decent temperature.

There is a 4G internet connection with WiFi, so it is not suitable for streaming movies / tv-shows. In the beginning, there were some connection issues, which were resolved after contacting Roberto.

Whenever I contacted Roberto about anything, I received a response in a matter of minutes, even though I contacted him by e-mail. He was very friendly and helpful, and I never felt bad about having to contact him.