The apartment was exactly as described. Very clean and comfortable, and the location was perfect... literally a 3 minute walk to Piazza San Marco! Communication with Silvia was very good. She met us close to the apartment, and thoroughly explained details of the apartment and provided recommendations for nearby sights. The first day's breakfast was a nice touch.
Silvia was also very quick in responding to our needs. A couple of minor issues occurred during our stay, but she quickly resolved them in a professional manner. I would definitely stay here again!