Maria, Nicola and Vittorio (Maria's brother), made our arrival seamless and welcome. They were very helpful with information prior to arrival and once we arrived gave an idea of the area, getting around Venice and a rundown of the apartment. They even suggested a local restaurant where they'd negotiated a discount for guests which we'd also read of which was local and a welcome suggestion (although we didn't make it, in the end).
The apartment was as described. A bit of a walk up the stairs but great exercise and a wonderful view! Although a bit tricky for a newcomer to navigate all the bridges and small streets - once the maze was cracked, the apartment was very easy to get to from the train station, main transport square (Piazzole Roma) and directions and a map were graciously provided.
The local square was had the convenience of cafes, a supermarket and nearby bakeries as well as good relatively close access to other parts of the city. It wasn't in the main tourist drag and, except for Saturday, was quiet. Only bad thing was finding vomit in the courtyard after that night but, not the fault of the hosts. Also, the WiFi reception didn't reach the bedroom as not in the apartment itself.