Irene is great at what she does. Check-in instructions were clear and easy. Irene added so many special touches that I do not usually see at other Airbnbs. There is everything you need like towels, shampoo, coffee, hand soap, paper towels, tooth brushes and toothpaste, house slippers, an umbrella to borrow if it rains. She even left some snacks and large bottles of water and juice and information about Venice . Baby shampoo and laundry detergent was also available along with toys and books for the children. Every time I thought of needing something, there it was! Not to mention that the apartment was sparkling CLEAN and wonderfully styled. This was truly the best Airbnb we've stayed at! I would stay here again and reccomend to all my friends and family when visiting Venice. Thank you, Irene!!