Elena went above and beyond to meet us at the Water Bus stop upon our delayed arrival. She was friendly and very pleasant. The apartment was perfect for our needs. The two beds were comfortable, the apartment immaculate and the thermostat effective for setting temperatures on cold mornings. The apartment far exceeded our expectations and we recommend it and Elena without reservation. Also, the location was central to the major sights in Venice, the grocery store, and many charming shops, restaurants, and galleries.