The communication with Claudio was good and reliable. The appartment looks like the pictures, it is simple and clean. The location is great. Real downsides: The appartment is directly on a corner on the groundfloor and poorly soundproofed - one can really hear every single thing that is going on outdoors. We did not feel very private and we were lucky we always had to get up very early - otherwise this would have been an even bigger bother. The place is also pretty dark since it is on the groundfloor and you cannot really open the windows because of the street outside - so not really a place to hang out or relax after a long day.