We have stayed a fairly large number of Airbnb's across Europe and Australia, and this represents only the second time we have left a review less than 5 stars. This was the most expensive airbnb we booked during our trip through Italy (Rome, Florence, Verona, Bologna, Modena, Venice, Rome) but also the most disappointing. The house rules in particular really made us feel as though we were walking on eggshells throughout our stay, not having a relaxing holiday. Personally, regardless of whatever peculiar arrangements apply in Venice, I do not want to be told by a rule book to get up between 7am and 9am to walk a bag of rubbish 50m to a person on a boat when I am on holidays, nor do I want to be told that I have to dust drawers and cupboards on departure. It is worth noting that only a small number of these 'rules' make their way into the listing - a folder is provided on check in, so be warned to expect it. POSITIVE ASPECTS - the apartment was clean, neat and tidy. It is furnished in a very old style but in a town like Venice that is perhaps to be expected, and not a negative thing. - the location is good, you can walk to the station in around 10 minutes subject to crowds, and being a bit further back from the grand canal there are far more reasonably priced restaurants only a short walk away - the elevator was very welcome given the apartment is on the fourth floor and not too many places in Europe have them in our experience - don't expect though to fit two people and their luggage it - check in was great, Pietro was ready to meet us as soon as we arrived, and we were given some very helpful tips and recommendations about restaurants, places to see etc NEGATIVE ASPECTS - the wifi is TERRIBLE - raised with the host (who replied very promptly, but insisted it was working) - I think they use a range extender, so there is a false impression of a good signal. Whatever the situation, we could not even browse a news website for the vast majority of the stay. There were a few short periods (ie 15-30mins) where the wifi worked without issue. - the bed is not a queen bed. It is two single beds pushed together. If you are of even average height, your feet will hang over the edge. The two single mattresses are not of the same model either, so there was a height difference. Not exactly great if you are booking a romantic holiday but of course fine if you are sleeping three people each on a single bed. - the air conditioner is located less than 1 meter from the foot of the bed and mounted to the wall at floor height. It is not overly loud, but loud enough given where it is located, to disturb your sleep....