We felt very welcome. We were met at the door and didn't have to wait at all to get in. The apartment was immaculate and cozy. It had everything we could possibly need. The building was about 1100 years old and had so much history about it. We looked out over a small courtyard. Down the hall and out the door led to a promenade on a canal and a charming little bar/cafe also with great service, food and very welcoming. We had fun on the boat bus and walking the few blocks to where the action was with tourists and others. We hit St. Mark's Square for the historical value and enjoyed that immensely. But truly, the best spot in all Venice for us was our own apartment and street. It was so relaxing in the evening along the canal. We walked, ate, shopped nearby at an art store and a little grocery market. We loved this little spot, were very pleased that Patrizia said he was available if we needed him (which we didn't). I highly recommend this little spot and if we ever go back to Venice this is where we would like to stay. It was just a few blocks off the beaten path and after the many tourists like us, it was a welcome relief.