We had trouble getting a hold of each other after the reservation was accepted but we're able to get in touch two days prior after airbnb contacted Lucio. Lucio was very helpful when I arrived - he met me at the boat stop and walked me to the apartment. He even offered to meet my bf at the boat stop too since we were arriving separately. He gave very good directions on what to do when coming in to town since Venice is a little confusing. Apartment was cute, older, but authentic. I believe the price was a little high for what what you get comparative to other places in Venice but in a quiet neighborhood. I wouldn't recommend cooking in the kitchen as it is very tiny. Lucio left us a bottle of champagne - very sweet.