Very beautiful, practical and cosy small but comfortable apartment in the Center of Venice equipped with almost everything. There is also mosquito repellent which is very useful. If you have a heavy suitcase, you have to carry it on 3rd floor by stairs. The bed / futon is comfortable. We did not meet Sandra, but she gave us a lot of useful information for check in, how to arrive, where to eat, and details for the waste and source sorting. Check in went smoothly and easy. We had four cosy nights in the apartment and we enjoyed it a lot. Highly recommended.