Hello travellers, I was in Venice for 4 days and this is my opinion about the apartment which is actually ok, but with some exceptions. We arrived on a friday at 12 oclock during the day and the woman said we where out of her schedulle (which is comprehensive on a friday), so we had to go pick up the keys at the bus station. We coulndt find the apartment because there are two buildings with the same number so we tried to call the contacts the company gave us and noone answered (3 times each number and no answer). Also, we asked for an extra bedding, because my sister was maubw comming as a surprise and we got no bed sheets nor towerls. When leaving i was waiting for the company to confirm the departure timw to pay the tourist tax in hand and give back the keys and again, noone answered. Still waiting for an answer. The appartment is very nice i must say. And the reservation was very easy done.