Francesco was there when we arrived. He always communicated with us when we had questions (before,during our stay) The Internet was not working but he fixed it. The place was clean. He has a washer and dryer. The kitchen very small but it was okay for 3 people. His place is very close to restaurants and supermarkets. Close to the Rialto bridge. When we arrived to train station Santa Lucía stop we had to get a ferry to go two stops to Rialto stop. From there we walked to his apartment. Not far from there. His apartment is on the last floor and we needed to carry luggage. There is no elevator. It was not bad the stairs. We loved Venice and will come back. We definitely would stay at Francesco’s apartment again. He was very kind and helpful.