Stefano was great with all the pre-arrival communications and he and Natalia went beyond the call of duty to meet us at the vaporetto stop, show us the basics of the neighbourhood and to welcome us into their wonderful apartment. We could not have wished for a better place to stay in this glorious city- our hosts have renovated to a very high standard and have such an eye for detail, both aesthetic and functional. It is indeed a jewel. We were so glad that we didn't just opt to see Venice as a day trip, as one needs to wander and get lost in the labyrinthine streets to truly appreciate her charm. We'd return in a heartbeat