My fiance and I booked this space for Valentine’s Day in Venice. I am from the US my fiance is Italian. My fiance has a traditionally Muslim name. When he originally booked he was sent an “Anti Terrorist Form” and told it was required for the stay. When he then did this form he was somehow cancelled from the reservation. I then immediately rebooked under my name to keep the spot and proceeded to request a full refund for my fiance due to the fact that it was the same party. I was sent an initial very rude response, they however proceeded to agree to the refund but still kept 15 euros for a reason that made no sense. I as a white American named Sarah was never given any “Anti Terrorist form” so it was obvious that my fiance was discriminated against due to his name, and they still kept 15 Euros over the price I already paid although we were the SAME people in the room. This type of blatant discrimination should never be allowed on a platform like this. We will never stay here again.