This was my first time trying Airbnb as well as my first time in Venice so to say I was anxious would be an understatement. However, thanks to Luca and Arianna's amazing hospitality, Venice was the highlight of my European trip.
Communication: From the very day I made the booking, Luca was prompt with communication and instructions. When I was trying to figure out how to structure my first of only 2 days in Venice, Luca was helpful and even offered to try to allow me to drop off my luggage before check in. He was prompt to send Arianna'a contact info and Arianna herself made sure to contact me ahead of time to work out the final details of the check in.
Check-in: Staying at Luca's and Arianna's was so much easier than a hotel. Firstly, They gave explicit instructions of which water bus stop to use and where exactly to wait. Arianna met us at promptly at the agreed meeting time and within a 3 min walk, we were at the building. We were able to check in early as the apartment was ready and she showed us nearby food places, explained the grocery location and hours, how to walk to St Mark's and truly helped us go through everything. It was wonderful having that insight as well as her thoughtful suggestions for getting around Venice.
Accommodation: To say this apartment is amazing is a ridiculous understatement. It was clean and nicely updated. It was very large for the two of us and could easily sleep a family of 4 with no issue. It is also very secure. There are two flights of stairs - one to access the apartment outside and one to get to the bedroom/ loft. This was not a problem for us but just mentioning it for others.
Location: Fantastic. It is actually about a 7-8min walk to St. Mark's in peak tourist traffic so not at all bad. But like many other reviewers mentioned before me, it's in a quieter area so you actually don't realise how close you are to everything. We absolutely loved how quiet it was and there are some really nice restaurants and wine bars nearby that aren't overrun with other tourists. The location was probably one of the best things about this apartment.
Overall, this was a wonderful find and if I'm ever lucky enough to revisit this beautiful city, I won't hesitate to book this apartment again. Thank you Luca and Arianna!