We are a family of three adults. The apartment has perfect location: we like to stay where locals live. There are not so many tourists, but at the same time it is close to the center, only 10 minutes walking to San Marco square. The supermarket is just around the corner. We did not meet Harald, but he always was on touch and very helpful. And also very flexible with check-in and check-out time. I would definetly recommend this apartment.