We absolutely loved this place. It was the full package. Achillina was not in Venice for our trip but made sure to keep great communication with us and Paula was there in her place to help us every step of the way. Paula helped us book our Alilguana ride to take from the airport to the air bnb stop which we greatly appreciated because we were unsure how to go about doing that. We knew exactly which stop to get off on and she met us at there to personally walk us to our air bnb even though our flight was delayed and we were a lot later then previously expected. The air bnb also felt extremely secure with a three bolt lock on the door that would lock automatically if you didn’t do it yourself. I would 100% recommend this air bnb for anyone who wants a great experience, communicative hosts, and to be right next to the main attractions!