Location was great and the apartment was exactly as we expected. The bathroom was a bit small for five of us girls but met our needs. Our biggest concern was check-in. Loredana, who was supposed to meet us at the ferry stop, cancelled and we ended up lost for several hours in the rain with our heavy bags. The map and instructions were very unclear and when we tried to contact her, we were met with an aggressive tone and we became very uncomfortable. She was very rude to myself and those who tried to help us find our way. We also found the garbage disposal schedule difficult to understand and were told we would be fined if we didn’t do it right (by Loredana). I felt this should be part of the cleaning fee that we already paid for.