From pre-arrival to departure, Anna made us feel welcome and comfortable during our stay in her house. A great feeling of home away from home. She arranged for a water taxi to meet us at the cruise ship terminal, waited for us at the dock to her home and showed us around her beautiful home. The house was exactly as shown on the photos, very clean and all appliances in working condition, especially the much appreciated AC. She even took the time to provide us with a bottle of Bellini and a basket of fruit. Anna's home is a great place to spend your vacation days in Venezia.