The location of this apartment is to die for. Chiara is responsive, polite and accommodating. We had a hiccup with the AC and she had a technician over immediately. The home is spotless. The biggest quandary I had with this apartment is deciding which is better - the physical location near the Realto or the fact that the back bedroom opens to a gorgeous canal directly beneath. I have nothing but enthusiastic praise for Chiara and the unit.