I booked this for my teenage son and his grandmother (an unusual couple to say the least) who were on their way to visit his great-grandmother in the Marche. Despite a mixup with the cleaning staff, they were overjoyed with the apartment and felt at home for two days. Eleanora was quick to communicate and coordinated cleanup from the previous guests in short order and all was made well. This was an excellent home base for my son and his grandmother - easy access from the airport, easy access to all sights, and a quiet place to unwind.