An otherwise genuinely charming and affordably located apartment spoiled by a lack of professionalism and communication.
We were denied on-time check in due to “cleaning” being delayed one hour; which itself isn’t a huge deal to me, as long as you’re compensated for the inconvenience somehow. We were not. The host told us to utilize locker storage, which we paid out of our own pocket. Then, at check-out, the cleaning lady waited outside the door to rush us out 20 minutes early.I think a new cleaning lady is necessary.
When I went to Michela to report these, she did not respond in a hospitable manner. Which was disappointing as the apartment was lovely. Better communication and hospitality-minded would make this place great.
Very sorry that it went this path.