Beautiful apartment in a fantastic location. Chiara and Giovanni were excellent hosts with good communication and prompt attention. We had a perfect stay in Venice and would recommend their place with no hesitation. The beds were also comfortable. The hot water was a bit iffy, but we sort of expect that in Italy. And the wireless internet had been hacked. We were receiving unwanted spam and intrusions on the network. We let Chiara know and I am sure they have fixed it by now. But the apartment, the hosts, and the location are all A+!