Lucia was a great host! The checkin process was very easy and she made us feel at home right from the start. She was happy to share with us all of the best parts of the city for walking, shopping, and eating, and was available any time we needed. The apartment was clean and in a quiet neighborhood just off of the main road. Plenty of hot water for the shower too. We loved our stay in Venice and Lucia was definitely a big part of that! Would gladly stay here again.