Carlo was great at communicating with us. Sergio who let us into the apartment was great, he met us late at almost 10 PM, and was so kind and helpful.

The apartment itself is great and spacious, equipped with ACs, however the main one in the living room was not working. Everything was up to date and comfortable, however the apartment did not feel clean. The floors were super dirty, and everything in the kitchen looked used and lived in, which made us not want to use anything. I don't know if the cleaner is just not doing their job well, or the host isn't maintaining the space but we were not comfortable bc of this.

We asked for a late check-out the next day but Carlo said that is not possible bc they needed to clean the apt, which was totally okay, and they even provided a space downstairs to hold our luggage which was great. However one of the little kids with us had to use the bathroom and we went in to quickly let her in and saw that the room was not cleaned and left the way we had it in the morning. We thought that was a bit strange.