I have never felt so cared for by even the largest and fanciest hotels. Venice is amazing but having never been there trying to find our way would have been intimidating through all the streets. Our hosts though meet us at the ferry and helped us all the way to the accommodation. They then gave us a map and talked through all of the possible experiences we could have. Each that we got to was exactly as described.
They room and spa were great. The place was well located near the markets and ferry but still very very quiet.
When we come back this is where we will stay. We need to get to all the suggested experiences that we ran out of time to do.