when we arrived, the windows were open and the apartment was filled with mosquitoes. we got bitten up pretty badly. The AC in the kitchen did not work. At one point as we were about to leave the apartment, the cleaning lady was on the other side of the door and tried to push past us to get inside the apartment to take our extra towels. When we asked why, we were told they were low on towels because of the holiday, the Assumption of Mary, which confused us. Other than that, the apartment is in a great location and we enjoyed ourselves. lots of great restaurants in the area and right next to the San Marco square.