We did not meet Leornado in person due to his job commitment, however the checking in process was very smooth through instrcutions he sent by email.

The room was very spacious and clean, the unit was very close to water bus station as well. Hence for certain places we have opt to to take water bus instead of walking (we have shorter legs so it takes longer for us to walk) without additional cost.

Although we did not meet Leornado in person, he did email us to check if we arrive and check in succssfully, and provide us with very detail venetian suggestions about food choices.

Overall we really enjoy our 2 nights if stay in this place and would definitely recommend this!