Ms. Niki was a welcoming and helpful host as Guisy and her family were on holiday. She did not speak English and we do not speak any Italian but it worked out wonderfully. The room was cleaned everyday, absolutely beautiful, and just like the pictures. The included delicious breakfast and espresso (machine in our room) was a huge plus! The location could not be beat as it is off the beaten path in a quieter neighborhood but with plenty of great food options. It's a short walk to more touristy streets and the water bus. Highly recommend.