Paolo and Riccardo are very friendly and speak multiple languages. They met the four of us at the Rialto boat stop and helped carry our luggage to their beautiful apartment. Finding it without their help would be quite difficult as it is about a 10-15 twisting walk from Rialto and the entrance is down a small walkway off a small, Venetian street, but once we had been inside their well appointed apartment, we had no trouble returning to it. It is a quiet, well situated apartment with a small balcony in the kitchen. One note - one bedroom has a door and is private and the other bedroom has a curtain arrangement, so it is a less private. Our only regret was that we were only able to stay for one night.