Paola is a lovely lady who communicates well and ensured everything was well looked after. The apartment is clean. Do note that this is a BnB business and not a single room rent with the host. There are 3 rooms rented out to possibly having 8 people in the apartment, which happened on one of my nights there. Hence, sharing of one bathroom might be an issue. On the bright side, The location is great and easy to walk to most attractions in Venice. Overall, I enjoyed my stay there.