I booked a three night stay the day of needing to stay. While the availability was there, I messaged Eleonora and she responded very quickly and got me in to stay in under an hour. I'm very thankful for such a prompt response and how nice Eleonora was.
She showed me the whole apartment and explained how I could get around the town, go to Venice and what places were her favourite to visit.
I had a great time being the first time I've visited Venice and would come back if it was available.