Francesca was really helpful before we even arrived, and all throughout our stay. She responded promptly to all my questions, and was flexible for check-in arrangements, as well as breakfast (which was delicious). When we walked in, we were in awe at what a beautiful B&B they have. The B&B is easily accessible by water bus, really quiet, and overall we felt it was a true venetian experience. She gave us useful tips on what to visit, restaurants to try out etc. The room itself was fantastic, the entire B&B is very clean, and the way it was furnished made us feel at home, as well as inspired. Anything I could imagine needing i.e. hair dryer, water, tea, coffee was offered. It went above and beyond our expectations, they had different types of coffee available at all times, the internet speed was great and an unexpected bonus was playing with their dog Athos. Cannot recommend it enough!