Alessia's husband, Giovanni was very punctual in meeting us at the water taxi. He helped us with our luggage, provided a good Venice map, took time to answer questions and give us good tips on restaurants and things to do. Alessia and Giovanni live in same building as apartment we rented - a great advantage. Alessia had the flu, but still managed to respond timely to text messages; she arranged for a private water taxi to pick at 5:00 AM to Marco Polo airport. Driver was prepared to accept payment by credit card - something that not all private water taxis are prepared to do. The elevator was in good working order as was everything in the apartment that we used; the elevator did not stop on level where apartment is situated, so there were steps from level below or above to maneuver. There were no drawers or shelves for clothing, but there was a small armoire with hangers. Apartment was convenient to tourist attractions and was a quiet retreat.