The host was very good at communicating before my stay, however a week before she mentioned a cleaning fee and city tax. This is somewhere within the rules or description online , so before you book make sure you read every detail because this is the only air b n b that does not include the cleaning fee initially in the price. We had a problem connecting to wifi when we first got there but the hosts friend had stayed with us until it was figured out. Unfortuantly there is no air, but there are fans. You can keep the windows open but there are no screens so bugs may fly in. Overall the place was a basic area to stay for the location. It is a very loud party town at night so if you are looking for entertainment that's great, if not it is very noisy. Also, the beds need to be replaced. The one mattress I slept on was on a complete slant, and the other two were very worn which makes sleeping difficult. Also in Venice just know that if you have allergies, this is not a great place to stay. We all got very sick from the humidity and mold (which can not be controlled, the house is old on the water), but staying right off the island may have been better. The last suggestion I have is to bring your shower needs. The only thing offered was soap, but this was not good for hair and after a full hot day in August you will want to shower. Amenities are not easy to find in Venice if you are just wandering around. There are also no maps provided but you can buy them on the street or when you first arrive. Overall, the hosts were easy to reach, and it is a great location next to the Rialto bridge, but it's is a basic place to sleep .