My husband and I very much enjoyed Venice but out of our 4 Airbnb’s we stayed at during our trip to Italy we had the most communication issues with this one. The home is in a wonderful location but beware of hidden fees. My husband and I were made aware of the city tax which we paid upfront but we were not aware of the cleaning and linen service fees. You have to go and really search deep for the fees in her rules and additional costs (you won’t even find them in the same tab). I don’t mind paying for fees I just would like to know beforehand that they exist. We also had issues when leaving which may be user error so I do not hold Lucia accountable for that (it was just inconvenient). I kindly recommend being more transparent with fees and what is expected of us when leaving your home to prevent others from having the same issues as us. We appreciate you having us!