It was our first time traveling overseas and they really set the bar high! Their hospitality was splendid but what I loved the most was their fast responses when we had questions and their willingness to help us during our stay! Silvia sent us links to help with our train and even told us about a few place we could visit while being in Venice. I could go on and on but bottom line, this is a GREAT place to stay! Highly recommend! Thank you for everything!