We spent 2 nights in Venice, the end of our two week Italian visit.
POSITIVES: Morena (the agent??) was waiting to meet us at the apartment. The apartment was in easy walking distance of the St Alvise water stop. The wifi worked well and consistently. There is a Conad supermarket in a comfortable walking distance but it is hard to find initially. Diagrams of the route should be printed up and left in the apartment. The kitchen was clean and well stocked.

NEGATIVES:
While my mails to Donatella were answered to a degree, there is clearly a language barrier and things were not too clear. Finding the apartment was fairly lucky as the number is fairly indistinct and I do not recall getting any clear English directions at all. The apartment is of a comfortable size. The larger bedroom has a big comfortable bed. The smaller bedroom has two single beds in a very cluttered room. Our biggest IRRITATION was the fact that the hot water in the shower did not work properly and in fact there was no hot water at all on day two. We then noticed that previous tenants alluded to this in a diagram they left on a board in the kitchen so it is obviously NOT a new problem. I did not have the agent's phone number. I contacted Donatella directly who provided a phone number only. We opted to just leave it and not contact the agent. We were bitten alive by mosquitoes!!!! There are mosquito mats that we then found for the second night but should have been pre-warned to come prepared. The apartment is a long walk to town. Again, perhaps a direct route should be printed out for future tenants. It is quite difficult finding the easiest walking route.