Giovanna was really lovely. She went the extra mile to make us feel at home. We were very late arriving but she met us nonetheless; a warm welcome on a cold night to Venice!
She also gives excellent tours, in three different languages!
She was always on hand to offer advice and answer questions.
The place itself is cosy, quiet and meets all needs. It is not far from the main attractions and, as Venice is a small city, you can be almost anywhere in 5-15 minutes.
Can't recommend this place enough. Ciao for now!