They are great hosts! We loved that we got to meet them and talk to them, they are very kind and friendly people. The apartment was clean and well appointed. You might even catch a glimpse of their fabulous cat wandering around. :) They had a booklet of personal recommendations in Venice and local restaurants, if we had had more time we would have liked to use more of their recommendations. If we ever come back to Venice, we would stay with them. They are the epitome of what Airbnb hosts should be.