Location is amazing, literally five minutes' walk from St Mark vaporetto stop, and also close to Arsenale, Ospedale, Via Garibaldi, etc. Right in the middle of Venice, yet away from the crowds. Second to none.
Flat is large, fully equipped with gas central heating, washing machine (both looking brand new), cooker, fridge, TV (can't comment on this because we didn't use it), crockery, cutlery and basic accessories. It's a bit dark, slightly gloomy, and the furniture has seen better days but for a short stay I personally don't mind.
Michela is always available. There was a technical issue with the boiler upon arrival and she apologised profusely and even offered to move us to a better flat for the same rate (which in the end wasn't necessary). She called several times afterwards to make sure everything was fine.
All in all recommended, provided you're not after a stylish sort of accommodation. Good value for money.