Francesca responded quickly to our requests to reserve the apartment and gave us excellent directions to the apartment where she was waiting to welcome us. Luckily we had messaging services on our cell phone to keep in touch. When we described the kind of relaxed trip which we were hoping to do on our first trip to Venice, she made excellent suggestions for restaurants, bakeries, sights and the best ways to see the city. Her apartment was spotless, spacious and perfectly located on a quiet street. She is passionate about her city and happy to share recommendations. We had a wonderful time and would gladly return for another stay. Thank you for everything you did to make our stay so pleasant.