Excellent: Beatrice was very helpful and we were delighted with the location, watching the gondalas parade past each afternoon, and more in a local environ, rather than the crowded St. Marks area. Ideal for two adults + 1 or 2 kids. Great washing machine (which matters if you're travelling for a month). Everything in the apartment worked. It was spotlessly clean. Beatrice's recommendation re restaurants was great as we avoided the tourist traps. Would stay here again, and recommend.