I was traveling with my parents(my dad being near 80), so I was worried how I could get my parents to Venice stress free. Flavia made it easy. When I got on the water taxi I sent Flavia a text message, she responded immediately. When we got to the dock Flavia and her husband Claudio was waiting. This was important because my dad was tired, if I had to call her and try to find her it would be very stressful on me. She also answered many questions I had including where to get on a reasonable priced Gondola so I don't get ripped off. Her flat is flawless, in a great location, close enough to the main attractions but away from most of the tourists. My dad had no problem walking everywhere from the flat. We received a new code for the keyless entry door so guest from the past can't get in. You get a sense that the flat is Flavia's baby and she takes it very seriously in terms of making her guest feel happy.