There were a few disappointing surprises during our stay. The checkin had to be done at a completely different location at a hostel office (approximately 1 km away, not an easy task in the streets of Venice with multiple bags). There were also some small issues with the apartment such as no hair dryer, clogged sinks, stained blankets, a broken shower door, aged mattresses, no WiFi reception in some areas of the unit, etc).