The place was very clean and had a lot of room. The high ceiling was nice. The only thing that was not working at that time was the wifi but they explained that they have been working with the provider for a few weeks already.
When we got there, they provided us with a map. Explained to us the places to go to. They were very very helpful. Giacomo also assisted us to carry our luggage to the room.
Guilla also arranged a porter service for our luggage to the water taxi to the airport. We really enjoyed our stay in Venice.