You have to provide the host with passport pictures of all house guests. This was not requested when booked or in his policy. Once the booking was make the host denied entry until these documents were to be provided. I explained to the host that I did not feel comfortable doing because I consider this sensitive information and told him that other places did not require that when I denied to provide those documents they were okay with that. The host then stated that it was the Italian law (which I understand) to then which he said that I could either provide the documents or lose my $245 booking. Airbnb said the only way I could retract with a full refund was if the host accepted. Take into consideration I booked the day of 1 hour before check in. After talking to Airbnb customer service for over an hour I had no other choice than to accept. The host sent his staff to take pictures of the passports but were extremely rude. They raised their voices and made us feel uncomfortable. Bad ex