We have just returned from a glorious trip to Venice in which we stayed in Rossella's property. It was our first time using Airbnb and we did feel a little nervous. We certainly didnt need to as Rossella communicates so warmly and efficiently and provides superb reassurance on all queries around travel and Venice. We arrived to very unexpected and warmly received gifts of a necklace, fizz, biscuits and many items of food and fresh fruit etc....just amazing, we were so blown away. Rossella has gone to incredible lengths to ensure her guests are comfortable, her home Is an absolute joy to spend time in and Rossella is a delight to meet, we would love to return and feel we have made a new Italian friend who we would love to visit again....thankyou so much x Jo and John x