Masha was simply great! She was always very helpful and always had a very quick response! The location was amazing and the apartment was beautiful! Natalia was also super helpful and she texted us a couple of times to check on us an make sure we didn't need anything else! We love it and definitely will come back to this apartment! Loved the terrace and the deck, it was perfect for breakfast with the family while having an amazing view of Venice! Internet and AC worked great and we found everything we need in the kitchen!