Alessandro made everything so easy. He met us at the time that was convenient for us (having sent detailed instructions on how to get from the airport before the date). It took about 15-20 minutes to take the coach from the airport to the meeting point, then another 6-7 minutes to walk to the flat. When we checked in, he spent about 30 minutes going over a map of Venice, showing us where good restaurants were, giving advice on times of day to visit (and avoid) certain sights, and loads of other tips. The flat was clean and actually was nicer than the pictures (that's a first for me!). It was in a great location with some fantastic restaurant and wine bars, as well as a little supermarket and an amazing bakery just below us. The location isn't right in the touristy centre so it was nice to be in an area where there were some locals too. It was still really easy to get to major sights (Rialto, San Marco, etc). Overall, a great weekend!