We had a fantastic stay in Venice. Paolo was very prompt with his replies to emails and texts. We found it very reassuring when we were met at the water taxi and then escorted to the apartment by Riccardo - this was a great help. We found the apartment ideal for four adults. It was clean, tidy and centrally located. Riccardo stayed to settle us in and guide us with a map on local attractions. I would highly recommend this apartment.