From making the reservation to checking out and everything in between, this was the best Airbnb experience I've had. He was extremely responsive, his directions to the place were perfect and he set us up with amenities like coffee, bread, milk, sugar, etc well beyond what I've ever experienced. The location was literally only minutes walking from everything you could want to see or do in Venice. The house was very comfortable and well decorated with everything you could want for a stay including a laundry. There is a reason he is a Super Host! If there were a ranking above Super Host, Massimo and this location would deserve it.