Hosts are very helpful and showed a lot of concern for me during this Coronavirus crisis as I was there during it. The apartment was only 8 doors down from the watertaxi at the San Stae stop so super easy access. You can get ticket on ACTV boat if you tell them AS SOON as you get on or you'll be fined. Apartment was very clean, good internet, plenty of supplies and comfortable bed. I would highly recommend and hope to return soon.