Horacio was so helpful despite the fact we were only staying 1 night. He welcomed us so warmly and changed his schedule to accomodate our arrival so we didn't need to wait. The apartment is really well located in a lovely central part of Venice, and very comfortable (although the double bed my husband and I slept in was a little too soft). It was large enough for our group of 8. The windows don't offer any views out, but who needs to spend much time in the apartment when you're in Venice? Its clean and really suitable for groups like ours. The restaurant Horacio recommended around the corner (Nono Risorto) was so good, we ate there 3 times!