The hotel was lovely! The rooms are just as nice as they look in the pictures -- my 9 year old daughter loved the fanciness. :) We got lost trying to find the hotel, but the front desk people literally came out to St. Mark's Square to find us and bring us there. The location, once you find it, simply can't be beat! Right in the heart of things -- but not noisy. And very warm, friendly staff. They were happy to keep our bags while we explored Venice after checking out -- very helpful. Definitely recommended.