Antonella and her family met my son and his wife and took them to the apartment and explained everything. We arrived later that evening. The apartment was great, and worked really well for the 4 of us. Antonella had even put some fruit out for us, and milk in the fridge. The apartment is very close to everything and we found it very comfortable, especially the air conditioner as it was very hot in Venice at the time. We really enjoyed our stay - thank you :-)