Emmanuel met us exactly at the spot he said he would and was right on time to meet us. He took us to the appartment which wasn't ready yet (we knew this ahead of time and it was no problem at all, we arrived in Venice at 10am) He showed us around, a good restaurant and good caffé. We chatted about what to see in Venice. Emmanuel was very accommodating and amiable, the appartment was exactly what we saw from pictures and very clean. We wouldn't hesitate to recommend it to friends and hope to go back someday! Grazie mille Emmanuel!