When we arrived we were greeted by Claudia's coworker. She was very nice and Claudia was great with communication and helped with any questions we had. We did pay €2.50 per person for the city tax and an extra €50 for a later arrival time. It was a warm during he day (even with the breeze), but it did seem to cool down at night. We asked for a fan and Claudia happily provided it for us.
Overall, it was a positive experience!
General Tips:
1.Buy a pass to get on all of the water transportations (except to the airport...that is separate).
2.Validate your pass by scanning it before going onto the dock. THEY DO CHECK!
3.Make sure you go to Murano, Burano, and Torcello!
4.Make sure you are wearing shorts to your knees and your shoulders are covered to go into San Marco Basillica.
5.Bring sunscreen!!!!