We had the misfortune of both our phones dying on the way over and only had the address printed which was useless. 2 people, including a police officer, had a hard time finding it, then when we got there the door seemed impossible to open and the host is not there to help you. The police man had called her for us, but then left before we got in so we had no way to call back and find out how to use the door. If we had all the instructions printed out it would have been easier to find the place, but there was never any warning about the door being difficult. It was a nice place, but I'd recommend arriving during the day with all instructions printed. If you don't speak Italian you'll only be able to communicate via the app because it translates.