Although I was not able to meet Arelis and her husband, my friends who checked in said they were a lovely couple and explained all we needed to know about the space. They laid out all of the things we would need (towels, Wi-Fi directions) upon arriving and the space was perfect for our small group of three. At one point we had difficulty connecting to the Wi-Fi, but she was quick to look into the problem and answered my messages right away. The location is just over the Rialto bridge but outside of the crowded tourist streets. The apartment is conveniently located just two minutes from the Rialto Mercato stop off thr ACTV. We were unsure of where we could eat that was beyond the tourist menus but Arelis was happy to suggest some places we might like. Since there was not a reservation on the day we checked out, they let us keep our bags at the apartment all day before leaving which was such a great help! This apartment has great hosts, a good location, and all of the basic necessities for anyone looking to visit Venice!