We had an extremely unpleasant experience with that host who was very rude and unsympathetic to the needs of his guests.
The AC in the apartment did not work and we spent a dreadful time in overheated rooms with outside temperatures in the high twenties. To open the windows was not possible since the windows have no screens and there were lots of gnats as the flat is close to the water. The apartment he offered us to move to had not the ameneties we had booked and would have meant more lost tie with moving our luggage.
Mario did not pay any compensation for the inconveniences and we lost a lot of vacation time with unpleasant phone calls, e-mails, mediation with Airbnb and waiting for hours for technicians who were not able to fix the problem, instead he insulted us as „cacciatori“ – hunting for refunds with made-up complaints. He also black-mailed us that he would (if at all) only pay a refund after reading our review.
On check-out we learned that the faulty AC was known to the host, nevertheless the apartment was rented to other guests the same day without fixing the AC.
Mario ist he worst experience I ever had with Airbnb and I strongly recommend not to use his service.