Anna helped us with our arrival and met us on the dock. (Was a bit difficult getting to the apartment from the airport because our flight arrived too late to get a water bus. But everything worked out in the end.) The apartment was very nice, clean, internet worked great, all appliances we tried worked fine. Since it was in between seasons, Anna could not get the heat working but I assume that is resolved now. To keep us warm, the first morning Anna dropped off a space heater for us. The neigborhood is very nice and some good restaurants very close by.