We had a 3-days trip to Venice. Frederica contacted me one day before and gave me tips how we can achieve the apartment with the water's. We also could checkin earlier, because her husband (Fabio) came earlier. They gave us a lot of tips. In the evening we wanted to turn on the heating, so she came very fast and helped us to turn it on (it was off, because it was still summer, so it was the first cold day).
Thanks Frederica and Fabio for the good hospitality and the nice apartment:)