There was mold in the unit. One of the window ACs tube fell out of the window the first night and Elena never sent anyone to fix it. The apartment was sweltering hot and there was even mold. Worst of all, the front door literally got stuck shut for 45 mins, and the five of us with our two children were trapped inside the house and couldn’t even go out a window because there were bars on the window. She then said there was nothing wrong with the front door AFTER my boyfriend fixed it and was able to get us out. She then threatened to kick us out because she was “inconvenienced” by having to send maintenance. Such a terrible host and a terrible experience. I reported her to Airbnb along with all of the conversation screen shots , photos and videos. Her assistant also speakers zero English and is not helpful at all.