Our experience staying with Chiara was fantastic from start to finish. She contacted me the day before our arrival to reconfirm our arrival time. She met me and my friends at the train station and escorted us back to her apartment. The location of the apartment is really convenient, being only a 10 minute walk from the train station, and also very close to Campo di Santa Margharita. Chiara took the time to show us around the apartment and answer any of our questions. She is one of the most thoughtful hosts I have ever stayed with and has really gone above and beyond to make sure all the little things are provided that you may not even think about such as electrical converters, emergency phone numbers, drinks and snacks in the kitchen, and toiletries in the bathroom. We had to check out at 10am but weren't leaving Venice until later that afternoon so Chiara graciously let us leave our luggage in her apartment next door for the day and was there to greet us when we picked it up later that afternoon at the agreed upon time. She provided us with water and a parting gift before sending us on our way. I truly feel like I now have a friend in Venice and would wholeheartedly recommend staying with Chiara to anyone travelling to Venice!