This house is beautiful! The location is perfect. Claudio was a very thoughtful and communicative host. He offered to help arrange the water taxis for us and made sure our entire stay was comfortable. We were greeted at the door promptly upon our arrival and two out of our three bags were carried up the 73 stairs personally by the hostess! The shower was a bit tricky for me to understand but Claudio was very prompt in his response in explaining it to us. I cannot emphasize enough how beautiful the interior of the penthouse is - including a wonderful balcony overlooking the Rialto Bridge and the Grand Canal. I would absolutely recommend this Airbnb and I hope to stay here again someday soon! Thank you, Claudio!