This is a good flat with terrace in a good location so this should have been a great Venice experience but it is let down by poor management. This isn't a true 2 bedroom as second room is tiny and has no airconditioning. It was unusable in summer so our kids had to sleep on lounge. You have to leave key in to use power so you can't leave airconditioning on and the flat is boiling hot after a day out or even dinner - it was 30 degrees inside our first night. Then the power kept blowing when both aircon were on. You can't even put the rubbish out without turning the power off as you need the key to get back in! Only half the fridge worked, one side was hot. The wifi password didn't work the whole time - we notified Venice apartments repeatedly but they didn't fix so we had huge data bill and had to use cafes with free wifi. No response to our text messages or emails re the issues when we were then and still none since. Such a shame.