Riccardo was a kind, friendly, informative, and helpful host. He was easy to communicate with and responsive to requests. He met me at the vaporetto stop at the appointed time and provided 2 sets of keys. He gave all the required information about the apartment. The apartment was as described and was well equipped. Attractive location with good access to tourist sites whilst in an Italian, Venetian neighbourhood. The apartment met all our expectations and we enjoyed our stay very much.