we were contacted a few days before arrival to warn us that the air conditioning was not working and offered an alternative stay or discount. we decided to stick with hotel and it was great - check in was seamless and room was high quality. The lack of A/C was an issue as it was very hot the night we stayed but we cannot blame the hotel for this as they gave us the option to change hotels - would happily stay again in the future (if the A/C is working!). thanks for a great stay!