We booked to stay at Ilaria's place and within 5 minutes had already received a message with more details about the place - in general Ilaria and Antonella never took more than a few minutes to respond to messages - excellent communications!
The flat itself was bigger than we had originally expected, and it was nice to have a drink on the balcony after a long day walking around Venice.
For the first couple of days we took the train into Venice (which is only a 5-10 min walk away) but it turned out to be much easier to take the 4L bus from right outside the flat (as reccomended by Antonella) which were more frequent and easier to get to.
Would absolutely recommend Ilaria's place for anyone looking to do a trip to Venice.