Excellent apartment, and communication. We had travel instructions from the airport that were clear and helpful, and we met the representative without any trouble. The apartment was very clean, beds were comfortable, and a very nice little kitchen if you want to make your own breakfast. We liked this location as well; always feeling like you're part of the action. If it was summer and things were more crowded, I might personally want to be a little further from S. Marco but, that's just me. Actually I don't like crowds, so Venice in summer probably isn't for me period! This location is excellent for traveling to any part of Venice either by walking or by Vaporetto. Enough room for two couples traveling together, or a family with one or two children. My wife and I did not need the extra room but we chose Mario's apartment because of the location, and how nice it looked in the pictures. We were not disappointed, it's great!