Massimo is very responsive. He answered my questions promptly and was available for our requests. The apartment we had was on the 3rd floor and had beautiful views of the local scenery and the canals.
The space was very comfortable for our group of 7. We only had 1 night but would have loved the chance for a longer trip.
Massimo provided walking instructions from the train station to his place. Google maps is not accurate, as he told us.
The local coffee shops do take about 10-15 minutes to walk to, and they open about 8AM. (just a minor inconvenience for a couple of caffeine dependent people in my group!)
All in all, a great place and good value.