I was collected in person by Elena at the right stop after clear instructions on how to get to the right place. Friendly smile waiting to welcome me to Venice. I was taken to a very well presented apartment 3 min walk away from where the waterbus stop. PERFECT! On arrival I walked into a clean neat apartment and felt home right away. I was given a map and pointed out where some important places are, like restaurants, food store, bars etc.. VERY helpful. Location is PERFECT to walk around Venice. easy access and walking distance from everything I wanted to see. Can easily recommend this apartment.