It was our second time in Venice and our first experience with airbnb and we have been very satisfied. First, when you get the remainder, you have the instructions how to reach the place. Very easy. Paolo, our host, came to meet us at the vaporetto stop and walked us to the appartment. The location is perfect, near San Marco, 2 minutes walk from the vaporetto, close to shops, restaurants... The appartment is nicely decorated, good quality mastress, linen, furniture. It's much bigger than an hotel room and offers all the comfort you need, nothing is missing. We felt like home. We had a great stay in Venice and highly recommand this place.