Will start off by saying that everything was immaculately clean and tidy which was really nice, it was great to see that it was all well kept. Our overall stay was great because of this.
However, there were a few unresolved misunderstandings mainly due to a language barrier which was unusual as we had assumed both parties were conversant in English but we did not let this affect our enjoyment of the city. We did use kitchen equipment on the first day, not realising it was a private area as the door was open and the light was on and it was wrong of us to assume we had access to a kitchen sink etc however apologising profusely for this upon realisation of our wrongdoing did not seem to be accepted. No matter. We also did not realise it would not be okay to bring back and wash fruit from the market using the shared bathroom facility, we did not mean to offend Paola in any way for doing so and could not understand the wrongdoing in this that resulted in a largely one sided heated verbal exchange in Italian which none of us could comprehend.
It was the first time using airbnb for our party and unfortunately was not as welcoming or warm as we had hoped but it was all very minor detail for an otherwise lovely stay in Venice!