Paolo was very helpful with detailed instructions sent to us before we travelled. He met us at the property and showed us everything. He also provided some tips on restaurants etc. The apartment was perfect - clean, tidy, air conditioning and a great location to escape the busy streets of Venice. This area has some great restaurants and bars which are much cheaper than the main tourist areas. Walking to the tourist sites was only 15mins and a great chance to explore parts of Venice that some people miss out on. We would recommend this apartment to anyone coming to Venice.