Luz responded immediately to all of our questions before we arrived in Venice, was very helpful with directions and information about arriving in Venice and how to get from the airport to the water bus stop near the apartment. Someone met us at the stop, walked us to the apartment and provided us with great restaurant recommendations. It was a wonderful and pleasant way to arrive in Venice. The apartment was lovely, clean and in a great location. It is close to Piazza San Barnaba and Piazza Santa Margahretia which are great places for food, drinks and relaxing. It is an easy walk to Piazza San Marco but far enough away to be out of the hustle and bustle of the San Marco crowds. We thoroughly enjoyed our stay.