Overall, I would not recommend this apartment to a friend or family member. While the location is right near the train station and the apartment itself is as the pictures portray it, it is run by a poorly managed company. We arrived on Christmas Eve, the owner had one of her helpers check us in. We asked to check in an hour early and was told it would cost 20 Euro extra. This would be the first of many extra charges. After check in, it was clear the helper had no idea about the apartment as she could not tell us what the WiFi password was and had to call the owner. After check in, we noticed there was a toilet roll and a half in the apartment. We were a group of 5 staying for 2 nights/3 days. I immediately texted the helper and did not hear back from her. 4 hours later I texted again and she said she would look into it. I never received another response from her and we eventually bought a few rolls on our own. From there, as you walk around the apartment, you quickly learn this owner is out to make money off of you and doesn’t care about your experience. There are signs hanging in the bathroom indicating that if you damage the towels, you will be charged a 20 Euro fine. If you fail to remove the trash, you must leave 25 Euros and if you fail to leave 25 Euros then it’s a 50 Euro fine. Obviously I understand rules need to be followed, but threatening to charge me 50 Euro because I did not take out the trash is completely absurd. Additionally, after check out I received a text from the owner. One of the towels provided had ripped during our stay and another one apparently looked dirty? I received two pictures from the owner and was asked to explain what happened to them. Yes I did rip the towel by mistake as the towel was paper thin but isn’t that the cost of doing business in the hospitality industry? And I did not have a response for the second towel as it looked like any used towel would. After explaining myself to the host and explaining the toilet roll issue, she said she would not charge me for the towels but that the toilet roll issue did not justify the ripping of the towels. I was at a loss for words as I couldnt wrap my head around the fact that she wanted me to pay for a towel that ripped after probably being used for months prior by other guests. Overall the apartment is great, but the host is not worth dealing with. Who knows what she will try to charge me with after reading this review.