Giovanni was very much in touch by phone and sms regarding how to arrive at ospedele ferry terminal from airport and was there to greet himself. shown all information regarding house and nearby restaurant and supermarket with his own map.it was recently renovated and had all the facility needed with 2 bathroom. it is in very quite lovely residential area and right at st. fanscesco della vigna. washer was of immense help. kitchen had all the essential facility along with olive oil and condiments. we loved staying here and will definitely be back.it's on 2nd floor,so people with mobility problem might find stairs difficult. in one word, "superb"!