Sofia was so responsive from the time I requested to rent her apartment overlooking the canal. She found answers to help me and my friends travel between our cruise to her home and then to the airport to return to the US all in a language that is not native to her, English. She even helped us with printing our boarding passes to fly home. Free Wi-Fi. When we arrived, she was there to buzz us in. The apartment is up three flights of stairs, so be prepared. The apartment looked as pictured: charming, bright, clean, modern, nicely appointed. We were honestly not expecting, but appreciative of the goodies she provided us like fresh fruit, juice, toast, and jams. Even some champagne, perfect with the juice! In hindsight, I guess this is part of why this is called a BnB, but I had no expectations as I'd never used AirBnB until this first venture to Europe. I liked that she lived next door and felt that as strangers in a strange land, we at least knew one person to call if we ran into some trouble. She asked for our passports to write down our information which we readily complied with. Not sure if this customary, but we went with it. I liked the convenience of restaurants right below and around her apartment, but also it's relative proximity to a supermarket. It's about a 10 minutes walk dragging luggage from the Madonna dell' Orto water bus/vaporetto stop. You can use the AcTV public line (21 euros for a 24-hour hopper or 7 euros one way), FAR less expensive than a 60 euro water taxi to get to central transportation hubs like Piazzale Roma and tourist epicenters like St. Mark's Square. We used the AcTV to also get to Murano (glass isle), Burano (lace isle and bright, different colored houses), and Torcello (mosaics in the cathedral and just quiet serenity walking into town and the boat ride!!). We stayed Thursday night and checked out Saturday morning and enjoyed the bustle of the canal/street below our window nightly. While the activity from outside was a comfort when we were awake, I can see how it can be a problem when going to sleep. This was remedied with noise reducing windows in the bedroom. Thankfully I'm a pretty sound sleeper and generally fall asleep with ease. Not sure how someone who is a light sleeper might fare. The bedroom gets pitch black once you close the door and curtains. I would happily return here if I returned to Venice. I liked that from the water bus stop, it was a 15 minute ride on the Alilaguna to arrive at the airport for 15 euros. Prepare for a 7 minute luggage drag from the boat until you get inside the airport. Caution if you have an early flight as the first few boats may be full. It took us the 3rd boat and 1 hour 15 minutes waiting starting at 6:44 am.