Irena's apartment was exactly as described. It was comfortable with a beautiful outlook across the water to Murano. It provided all the basic amenities to make this a home away from home. Gianlucca was Irena's check-in assistant friend and was extremely helpful and informative, to help make our stay in Venice enjoyable. We were visiting in the middle of summer and the airconditioning was very ineffective. The downstairs neighbour is also annoying but manageable.