This was our first really bad airbnb apartment experience. The apartment had so many issues (e.g. hairs in the linens, bloody pillow, moldy washing machine, broken windows, leaking bidet, ineffective air conditioning, etc.) that we actually had to consult with airbnb to help advise how to file a claim against the host.
When Elda heard via airbnb about the complaints she not only didn't believe us but accused us of causing some of the issues (e.g. bleeding on the pillow). Thankfully we had taken pictures of everything upon our arrival and had documentation that all the issues we listed were present before we arrived.
Venice was a cool city and we made wonderful memories but I've never been more excited to leave an apartment. Do not stay here!