We stayed at Aglaia’s place for two nights. Firstly, communication was so clear and concise - there was no guessing what to do, Aglaia had to re-accomodate us due to unforeseen circumstances. This could have been very stressful for our family with two children. Aglaia was proactive with a solution, didn’t make it our problem. We stayed in a larger space, my children had their own room and were thrilled - in an amazing apartment with canal view and modern kitchen, heating and clothes washing facilities, for no extra cost, or stress. Arrival to Venice was smooth. Check in was concise and professional. Aglaia’s representative met us at the boat stop and ran us through everything - from the best coffee to house rules. Zero ambiguity. The interior of the house was spotless. Very comfortable beds, hotel style bed linen and towels. Good bathrooms with lots of fresh towels. Location was authentic - felt very local, lots of students and great bars and cafes and restaurants. Kids loved the local Grom Gelato. All this and a quick walk or vaporetto to the madness of touristic Venice. Our family of four will be back to spend a longer period of time in Venice and will hope to stay with Aglaia again. Aglaia is professional and friendly and a wonderful communicator. Thank you for making our stay great! Amanda and Family