Silvana greeted us at the train station when we arrived Venezia. She followed us to the apartment and took her time show us around the area. The apartment was very clean and beautifully decorated, I could see she had taken her time to make it as nice and comfortable as possible. She have us all information necessary and made sure we had the best time in her apartment in Venezia. If we had any questions she would be quick to reply. Truly an amazing host, if I go back to Venezia in the future I hope to stay there again.