We stayed in several Airbnbs on our vacation to Italy, and this one in Venice was by far our least favorite. I generally try to give Airbnb hosts the benefit of the doubt, and have had very positive experiences in the past. However, the same cannot be said about this place. First, the check-in assistant was late, leaving us to wait outside (this was not her fault, as she was checking in guests at another Airbnb, but it was the result of the host owning what looks like over 70 properties spread throughout the city if you look at their profile). We made it inside. There were no thoughtful touches or amenities like those most Airbnbs pride themselves on, there were stains on the bedspread and couch, the closet door was broken, the light in the living room was burnt out, the shower was practically impossible to use without spraying water everywhere, the toilet was faulty, and the air conditioner overflowed and left water covering the living room. We were only given one towel each for a four night stay, and had to use one to mop up the floor. We asked for more towels, and more toilet paper since they did not provide very much, and they responded that we have to provide our own toilet paper and that they could bring us more towels, but it would cost 40 euros. And don’t even get me started on their rules about waste left in the apartment—50 euros for residual waste found in the apartment is absolutely absurd. Overall, the entire place had an air of unkemptness and neglect. The only nice thing I have to say is about Brigitte, our check-in assistant, who was very nice and helpful and even helped us find a supermarket on our first night here. Based on all of the above, we would not choose to stay here again.