Pros: The location is great. Riccardo was a very quick and efficient communicator.
Cons: The location is far from the train station and there are a lot of stairs to carry luggage over or you can pay €60+ to take a private taxi. Plan accordingly.
Riccardo was not the person who was physically present for check in. Check in was difficult because Arif, the local who you meet for check in, does not speak English and there are no instructions. He did his best to communicate with his hands. Our first night we did not have hot water, so Arif had to come back and reset the boiler and then showed us how to do it so we could do it ourselves if it happens again. You will need to be comfortable doing this as we had to do it several times. The 2nd night we had no hot water or heat and had to receive additional instructions from Riccardo. Additionally, the stove/oven did not work. Our day of check out the door was unlocked at 9 unannounced, check out is 11. You have to pay “city tax” in cash.