Pros: Fantastic location and great view from the room! You're really in the heart of Venice. Grace, who helped us with the check-in process was really responsive and sweet.
Cons: The electricity of the whole place went out right before check out, and as we left in a hurry to find bathrooms outside, I forgot my jacket after locking our room. I messaged them back a few hours later, and they didn't come across my jacket although it was hanging with the towels that were washed. It was 100% my fault for leaving it behind, but I would expect higher levels of security.