Our family of five (2 adults and 3 children aged 8, 9 and 11) stayed for three nights in this apartment. Maria was very helpful before we arrived and told us which water taxi to get from the airport. She met us when we arrived and showed us to the apartment. The apartment itself is great - fun decor and an excellent location, only about 5-10 minutes' walk from St Mark's and near a nice bakery, but very quiet and peaceful. The bedrooms and bathrooms are all a very good size and and the living area is small but comfortable. The kitchen is very small with just a hob, no oven and not many pots and pans, so we ordered pizza one night and cooked pasta. The internet wasn't working when we arrived but Maria sorted it out very quickly, and when we also had a nasty smell in the apartment due to a plumbing problem Carlo sorted that out very quickly too. Overall this is a great place to stay in an excellent location.