Everything was great, communication was awesome and when I needed help they helped me, my reason why I didnt give 5 stars is because everything comes with a charge.
An FYI for who ever books with this company, they charge for services because they are a company not an owner of a property.
there are two doors in this property one for the building and one for the house, well the house door doesn't stay open it closes by itself and if your not aware you will be locked out which happened to me. My daughters went to open the building door for us which is 5 stair away by the time she got back the main door was locked, we called and they responded immediately and helped me but it cost me 100 euros for her to come and unlock the door. Pretty steep I would say....