We arrived Venice on 13 November and most part of it was affected by the high tide (Acqua Alta). Unfortunately we couldn’t check in but I just wanted to mention how outstanding Maria’s welcome to us. She waited for us until we arrived, showed us the Water’s Door apartment which was gorgeous but we couldn’t stay in as I mentioned. She booked us a nice room in a nearby hotel, on her expense as a makeup for the inconvenience, although it wasn’t her fault, plus a full refund. Thanks a lot for your kindness Maria and hopefully next time we visit Venice we will get to stay at Water’s Door.