Jenny always answered my questions right away and sent a detailed description to find the airbnb, so we could find the fastest way, which is not always easy in Venice. The room was really comfortable, especialy the bed. At check in we had a nice conversations, she gave us many good recomandations about places and Restaurants. On checkout day she allowed us to stay 2 hours longer because of bad weather. We strongly recomand to stay at Jennys!