Francesco gave us excellent directions to the apartment and was there to meet us. He was delightful and very helpful showing us on a map where everything was. The apartment is brilliantly located and in the heart of Venice, yet lovely and quiet at night and we felt very safe. The apartment is on the ground floor which makes it dark even on a bright day, but I imagine in the summer it would be nice to open the doors onto the courtyard. It was a perfect size for my daughter and myself, very well equipped, comfortable bed, and plenty of hot water. Only downside is we could hear footsteps and voices from the apartment upstairs. We had a great stay, and would come again, but maybe try one of the upstairs apartments next time. Thank you to Francesco and Nina.