We started off with a little glitch. One of the reasons I choose this place was because of amenities (specifically air conditioning & Washer/Dryer). When we showed up on the hottest day of the year we learned there was no air conditioning to be used. However, we could see there was air conditioning covered with bags. After a miserable night I reached out and asked about why we could not use the air conditioning we saw in the apartment. Horacio was quick to resolve the issue by providing fans for each room and getting the air conditioning going. I really appreciated he went out of his way to make sure we were comfortable and after that no problems at all! Overall a comfortable stay with 9 people that met my expectations of what I paid for. Also, really appreciated that Horacio had multiple booklets with lots of information about restaurants, water taxi, and all the important sight seeing locations. Lots of information and very helpful for visitors. Apartment was quiet and comfortable even with our large party.