We were meet by Paola, Cinzia and Mamma . They were very welcoming and once in their apartment they went through all the workings . They were all very helpful with advice and maps on Venice . The apartment is gorgeous and has all that you could need and it is so close to the water taxis stops . We were amazed that we could walk to the Rialto Bridge within 2 minutes . Communication with Paola was easy and we would definately stay here again . We cant recommend it enough !!