Our main issue was that neither tv in the unit was working and that the host was aware of the situation prior to us checking in. She did not chose to share this info with us but did say that had she known that a tv was important to us she could have placed us in a different unit. The problem was that we could not know about the tv until after we had checked in at that time she indicated she was aware of the problem and asked that we be patient as if the problem would be fixed soon. Needless to say the tv’s never worked and when I asked about some form of compensation she said there would be none.