During all our stay it was co-host Erika who helped us. We thank her a lot! Grazie mille! Even though we arrived very late, she was already at the place and spent a good amount of time to explain us on the map all the places we can visit and best places where we can eat. She also didn't mind to help me other days too when I asked for some advice. So the communication was great! As for an apartment, it was absolutely just like on the photos, so no surprises there. :) Small but there was everything needed even to cook ourselves a dinner one time. I would add that there was also a washer despite that it wasn't mentioned on the list of supplies. The air conditioner was a savior and it worked well! :)
The location is great for people who look for a complete silence in the evening and during the night. At the begging I was a little afraid that it would be far from a center but we ended up walking everyday around city and it was really easy and cozy to return to that area where apartment is. It is also like 10min walking to the vaporetto (water bus).