We arrived Venice after Xmas 2012. Luca has sent me the clear instruction of how we got to the apartment from airport. The location is very closed to the waterbus stop (Arsenale) & convenient for public transport . Luca was out of town during that period, he has sent his cleaning lady Tatiana for welcoming. Although Tatiana did't speak English, she tried her very best to show us the house & amenities to us. It was funny we tried to understand each other with body language =) . Tatiana has prepared some food for us, we loved the kitchen so much!!

The apartment was great, clean & comfortable. There was some issue happened during our stay, regardless to the apartment nor Luca. Although Luca was out of town, he tried very best helping us to solve the problem via whatapps & phone. He even came to the apartment once he got off the plane from airport in order to help us!

We really appreciated to Luca for his helpfulness & kindness. It was regretted that we couldn't have chance to meet Luca in person!
I would definitely recommended Luca's apartment to my friends !!