This was a wonderful apartment during our stay in Venice! Enrico was very communicative and friendly during my booking process and provided information before my arrival (directions and recommendations). He was very patient in waiting for me even though I got lost finding my way there. This apartment has a lift which was great for our luggage, but easy to take stairs otherwise. Enrico was very thorough during the check in process and left us with several suggestions for food and nearby restaurants. He speaks perfect English so that made things much easier too. The apartment was much bigger than I was expecting! The pictures are accurate, but I did not think it would be such a large apartment with everything you need plus the nice benefit of the patio to sit at. It's closely located to San Marcos Square, The Basilica and Doge's Palace, once you learn how to navigate the streets and canals you'll find you're in a great location!