All communication was quick and clear. The location was perfect with transport, restaurants and food shopping right next door! Andrea was helpful getting us to the flat in the dark, from the boat stop à fel minuters away. One suggestion to future travellers: do not get à return for the Alliaguna boat. On our return, 2 boats came to Orto stop completely full so we got a vaporetto to Piazzale Roma for a bus to the airport. This added 46 euros extra and Allilaguna refused a refund