Dear Fabiola,
I must let you know that your representative Salvatore is a wonderful and thoughtful host in your absence. As kind a person as you can find, and you are lucky to have him!
When we arrived in Venice, two members of our group were quite ill after our flight. Even though we arrived at 11am and the housekeeper had not yet arrived to clean after the last guests, Salvatore let us in to refresh and rest. The housekeeper who came that afternoon was very kind as well. Even though she spoke very little English, she understood the situation and cleaned up around us, and was very sympathetic to our plight.
I would give you 10 stars for their very kind hospitality!
Your apartment was also the best apartment we have stayed in on any of our trips to Europe. It is perfect in every way.
Thank you for allowing us to stay in your lovey home. I will recommend you to all fellow travellers and hope to stay with you again.
Grazie!
Rhonda