Pro: this location is walk distance to train/bus station and supermarket which is very convenient for us.
apartment is decorated with taste make you feel welcomed.
The bathroom is on the opposite of the 2 brs, which is good for Quieter sleep during night;
Though Luana doesn’t speak English, she tried very hard to communicate with us and show direction on how to go to San Macro, tips on food hunting, it’s very helpful
It’s very considerable that she leave milk, coffee, tea, bread as breakfast for us, though we didn’t take them
Con: -Since Luana doesn’t speak/read that much English, it’s definitely challenge for us to chat with her, took way too much time on every single piece of request/needs.
Luana seems not familiar with Airbnb Rules/policy and operation as we tried to communicate with her regarding an partial cancellation due to local flood emergency. It took us more than half day to settle it, really exhausted
There was only one set of key could be provided for three of us, even we requested backup key.
The 1st day while we arrived and checked in at around 2pm, It was heavy raining and cold outside, but heat wasn’t working in this unit, It was fixed later at 10:45pm that night, however the temperature went up very slow, it took all over the night ran from 18 degree up to 20 degree even we tried to set temperature at 24
The toilet was clogged later was fixed by the host.
I might not suggest you if you don’t speak Italian, and good luck hope no such things happen to you...