By far the BEST experience I have had through Airbnb. Stefania is amazing and I have never met such an accommodating host. First off, the flat is lovely. Super clean and fully renovated inside, yet still had the old Italian exterior and cute courtyard. Best of both worlds! Perfect for two people (went with my sister). We didn't need a kitchen, so having just the standard hotel vibe was all we wanted, since we wanted to try the amazing cafes. However she did have a mini fridge which was great for beverages and leftovers (also a tea kettle, some coffee, a few cups and spoons) etc. The bed was very comfortable and the air conditioning system was great. We would occasionally turn off the AC and open the two windows that looked over the courtyard. The windows were easy to use, with retractable screens. We just loved the view from our room and was actually nicer than being right on the grand canal - which can be very noisy. Back to Stefania, she was so flexible and understanding when our train arrived three hours late. She even met us at the vaparetto stop and walked us to the room (she also gave detailed directions on how to get from the train to the vaparetto and where to get off and wait for her). She was such a wealth of information and went through everything with us. I was starving when we arrived and wanted pizza, so she even walked us to a nearby place and ordered for us to make it easier. Stefania made the trip SO much more enjoyable. Her recommendations on where to eat and what to see are invaluable. She messaged us daily, to see if we were doing okay and if we needed any other tips. And she even gave us recommendations on where to eat in Florence (where we are now)!! Unbelievable experience and honestly look forward to staying with her the next time I'm back in Venice.