Beware! I tried many times to contact the host and confirm details with her. When I finally reached her, I informed her of the number of guests (we had one more since booking) and to confirm that there was a bed for all. She finally wrote back a few days before the trip and describe the bedding.
Once at the apartment, it was instantly obvious that this was not the apartment that we had rented. It was not the apartment in the listing or pictures. The bedding was not as she said. My adult son was forced to sleep on chair cushions on the floor!! The listing also showed a washer and dryer, but they were not there. And an entire upstairs loft area. The apartment we were placed in did not have this either.
The host or her manager didn't even have the decency to inform us that we were being placed somewhere else than we paid for. "Stefania's" son (who was super nice but in a bad position) was sent to check us in. He seemed unaware that this wasn't the apartment. After inquiring, he was told that "the hot water was broken" on the other, and we were moved. Then, he was scrambling trying to figure out a way to fashion something for my son to sleep on. Never during our stay or after did the host or manager attempt to reach us and explain.
Communication before and after was terrible with this host and manager. I would never recommend booking with them.
The location was fantastic and could not be beat. We enjoyed Venice, but this experience was extremely disappointing.