The apartment was very cozy and located in a quiet area right off a bustling street with many good eateries. It got chilly at nighttime during our stay but we couldn’t get the thermostat to increase the temperature, so I let Giancarlo know and he promptly had someone come fix it. They could not get it to work as well. He ultimately drove 2 hours from Milan to come fix it for us! It was great meeting and chatting with him.