Elisabetta met us at the waterbus stop and immediately gave us directions and useful tips for our stay in Venice. She was very prompt in responding to any issues we had and came by the apartment to fix any issues we had, and answered every question we had. She was very welcoming and also had a bottle of wine upon our arrival. We had a lovely time and the fact that this location is near a major landmark (Teatro La Fenice) made it very easy for us to navigate our way back to the apartment in a city that is as complex as Venice! Thanks Elisabetta!