Me and my husband almost enjoyed everything with this place. But if only it did not turned into a nightmare afterwards. I want to be very objective and will tell my opinion on this experience all together. The house was in a quite area, close to train station (10 min. walk). We had no problem with meeting Marino and he was very nice. House was clean and tidy, as shown on the pictures. He also had a little surprise for us and a map of Venice, which was very handy. Kitchen was quite equipped. It was my first stay through Aribnb and everything was nice. The only problem was that the toilet seat was slightly off its place, but it was not a problem for us at that time and we did not want to make a fuss over it. It was still usable and we wanted to be nice and chose not to complain. However, after we checked out, we have received a 100 EUR notice from Marino over Airbnb, stating that we have broken the toilet seat! I tried to explain him that it was already like that, but he insisted that it was our fault. We did not pay the bill, of course, and I have forwarded the issue to Airbnb officials, explaining the situtation. Meanwhile, a couple of days later Marino informed us that the cost is only 19 EUR! This was completely frustrating from our side. What if we have caused the problem, and paid for the 100 EUR in the first place? This is totally unprofessional and untrustworthy. No matter what happens, he should get a cost first, for any damage he detects, and then he has the right to send people the bills and notices.
I should underline that we do not think he is trying to take advantage of us; I simply think the inspections/cleanings done prior to our visit were not done properly; because there was a stain on the back side of the toilet seat as well.
We do not want to pay even 19 EUR for something we have not caused. We are waiting for the Airbnb officials to take this matter into their hands and will oblige to their assesment. I do not know what the result will be. In worst scenerio I will have to pay 19 EUR for something I have not done.
What I can recommend to the readres is that (for this place or for any other place you stay), try to check every piece of furniture and item to make sure everything is working and are in good shape, while he is showing you around. It was our first experience and my good intentions have turned out to be a nightmare. It is best to check everything from start and take note of it mutually, so as not to receive unexpected 100 EUR worth notices afterwards.