We came into Venice not knowing what to expect, what to eat, where to go etc. Alis put us right as ease by first meeting us at the waterbus station to escort us to her residence to make it easy for us to find the place. And then, she sat down with us to help map out activities, restaurant recommendations, sight seeing landmarks etc. It was like an Airbnb host and local tour guide in one! The apartment was clean and most importantly extremely central to all of Venice, and easy walk to all of Venice. We felt at home right away and would definitely book again the next time we're in Venice.