We had a wonderful stay in Venice. Ari was a great host and when this actual apartment was not available due to bathroom issues she upgraded us at no charge to a 2-bedroom, 2-bath apartment that was very clean, spacious and had plenty of hot water for 4 people. Her cousin met us at the water taxi station and walked us to the apartment. (So nice not having to figure it out on your own as it takes a while to get your bearings in this city) Ari was also available for questions during our stay and responded quickly. Highly recommend her properties.