We loved it here! The photos don't do it justice, it is a very nice apartment and it's huge (especially compared to the tiny rooms that most Venice hotels offer). Communication with Francesca was prompt and she was very accommodating. Her mother lives downstairs and was very sweet and also very thorough in giving us a tour of the beautiful apartment. There are plenty of shops and restaurants nearby, and the train station is only about 10 minutes away by foot (although you'll have to carry your luggage over a few bridges, so pack light!).