the property was very nice in a quiet, less touristy part of the city. francescas brother marco met us for check in and gave us a lot of good tips on restaurants and places to see. one night around 10pm we sat outside and the door locked behind us with no keys! we were able to get a hold of francesca and she came right over and let us in. no charge. many thanks to francesca to going above and beyond to let us back in!! highly recommend the apt and francesca for your stay.