A great host and a cute, clean apartment! The view of the canal was pretty and the location was great, because it was close to a relatively big vaporetto stop. Valentina was at the apartment to greet our family upon our arrival. She provided us with a map with helpful local tips and made herself available by text message for any questions during our stay. She was very responsive - for example, the apartment has central heating, so we were unable to control the heat in the unit. When I contacted her requesting that the heat be turned up one evening, she followed up right away, and the apartment was warmer within 5 minutes! A heads up for those traveling with large suitcases, there is no elevator, so be ready to lug them up a few flights of stairs!