Elisa with family made us feel very welcome in many ways. They provided a lot of useful information and always responded quickly on questions. Collecting the key and finding the apartment was no problem whatsoever. It was clean and very nice, even a small patio where we could have our meals and the kids could play. The neighborhood was quiet and nice. We left our car parked in the street (free and safe). During our stay we used the bus for getting to the vaporetto and shops, but there was a small supermarket and restaurants within walking distance as well. This is really a great place for anyone, but especially for families. Thank you Elisa!