When we arrived in Venise (our train Thello was more than 2 hours late), Elisabetta was available to welcome us at vaporetto station. Elisabetta took time to explain us everything about the apartment and gave us very good advice to visit and appreciate Venise (address of the supermarket, nice restaurants...). She has also offered us very kindly a nice bottle of wine and cakes. Elisabetta is a very nice person with the sense of hospitality.