Host was excellent communicator. She provided directions from the airport and had someone meet us when we got off the boat from the airport to walk us to the apartment. She was available for questions about Venice throughout our stay. The apartment was cozy and clean. Wonderful location short 5 minute walk to Rialto bridge. No view but quiet and convenient. The washer is small and you have to hang your laundry outside to dry but this is Venice and it appears that is how it is done here. No oven but you are steps away from all sorts of food.