A little disappointed in our stay. I read a lot of good reviews and I didn't find the same results as others. We stayed in 4 Airbnb's while traveling throughout Italy. This was our least favorite. Pro: location was great! AC worked great. Cons: the girl who checked us in was not helpful. When meeting us at the water taxi she seemed annoyed that we were 3 mins late. Meeting time was between 3:00 - 3:15. We got off the water taxi at 3:17. For first timers to Venice navigating is not easy, packed streets with tourist and especially getting on and off packed water taxis with 7 pieces of luggage 4 people. She raced back to the apartment walking a mile ahead of us, we were speed walking cutting people off to try and keep up not to get lost. No offer to help us with our luggage. We get to the apartment she unlocks the down stairs door and runs upstairs to unlock the apartment door. One of us had to try to hold the door open while we get the luggage in a small area tripping over each other, door not staying open. We had to laugh because it was like comedy hour. I had to say something to her because I just couldn't believe a host was this unhelpful. She looked at me with a puzzled looked. When we got upstairs I asked her to for restaurant recommendations and a map of were we were. She didn't have a map, didn't give us recommendations just an areas to go to when I asked her how to get there she said ask someone every venetian is nice. On to the apartment: the shower floor had a lot of mold, the apartment is in desperate need of a paint job the walls were flight, the bathroom sink was clogged. I contacted the owner about everything she was very apologetic but no one came to fix the drain. So we had to use the kitchen sink to brush teeth and wash hands. Overall, I wouldn't return to this apartment. But like I said location was a plus.