Lorenzo's place was perfect and exceeded our expectations. It was spotless when we arrived and two keys were ready to grab from the lockbox. The recommendations he left helped us find a market immediately and pick up some groceries. Thanks to the full kitchen we were able to cook breakfast each morning and keep cold drinks in the fridge. There's also a full water filtration system so the tap water was very clean and ice cold when it came out. The washing machine came in handy. We hung clothes on the line to dry while having the windows wide open leaving the entire place cool and comfortable. This was my wife's mother's first AirBNB experience and while she was hesitant at first, this made her much less reluctant. Lorenzo was quick to respond and ready and willing to help if we ran into any problems during our stay. When my wife and I come back to Venice someday, we'll definitely look for this place again!