Venice was wonderful and I really wish we had planned a stay longer than 3 days. It was terribly hot for our mid July visit and the AC did a great job of cooling us down! There is a lot of walking in Venice. The flat is located at the top of three flights of stairs. Everything is as described in the listing. Elena was very responsive to our inquiries and friendly. Upon our arrival she greeted us at the train station and for the 10 minute walk to the flat she gave us a full run down of navigating through town and then spent some time with us at the map suggesting dinner and sights and important information to know to help us have a great trip. The home was quiet and an excellent retreat from the hubbub of active tourist life when we needed it.