Other reviews were not joking about numerous stairs. It's not easy, especially with luggage...and I consider myself in decent shape. WiFi is available now, which is a plus, so that means they can remotely unlock the doors for you at check-in, but that also means no one will be there to help you find the location or walk through the apartment. So if you prefer no human contact, then this may work for you. Also probably oversight by the cleaning staff, but no toilet paper upon arrival. Was delivered the next day.