The lady that met us was absolutely delightful, so welcoming and explained everything clearly - she also gave us so many great tips about what to go and see and where to eat we dropped our bags off and headed to her recommended restaurant straight away! The apartment was very pretty and the neighbourhood was exactly right for us (I have a 10 year old daughter) it was beautiful by the canal with a few bustling bars and restaurants, but quiet in the night. It's also close to several vaporetto stops and there are fruit shops, a supermarket and a pharmacie (plus a great place for ice cream!) within 5 minutes of the apartment. One thing to remember is insect repellent - the mosquitoes are everywhere!