Francesca met us and walked us to the apartment, answered all our questions and made herself available to us if we needed anything. We must say that the pictures did NOT reflect how HUGE the apartment was, the amazing views and the fantastic location. The apartment was very clean and the kitchen was well stocked with everything you could need. The bedrooms were very large. The master had a walk in closet! This apartment was more than anyone could expect in Venice. Lying in bed looking out to a beautiful church and the Grand Canal!! That is a special experience for anyone.