Elodie met us herself upon arrival and gave us a brief explanation of the area and what was around us. She then gave us a tour of the suite and explained some necessary items (wifi, check-out, etc.) The suite is exactly as pictured, and very clean. We really appreciated the FULLY equipped kitchen, unique bathroom, and--of course--the awesome rooftop terrace overlooking the canal. That was our favorite part of the property, and we spent much of our time up there. You have an incredible view of both sunrise and sunset. The only thing I'd advise on is that Murano is very, very quiet and about a 20 minute boat ride to Venice-proper. We were a little disappointed to have arrived in Murano early on a Saturday evening to find nearly all of the restaurants closed. There were maybe 2-3 options we found after walking around for a long time. It was so strange to see everything closed on a Saturday night. But that's more so a review of the area, not the property itself. The property, is lovely :)