Anna was a wonderful host. She was waiting for us when we arrived by train. We enjoyed a bottle of complimentary champagne as well as fruit and snacks provided for us. The apartment was beautiful and we enjoyed opening our bedroom windows to feel the breezes from the Grand Canal. Honestly, the apartment felt like a luxury hotel while providing our family much more space than we could've found in a hotel. Anna responded immediately whenever we texted her and was very professional. To cap off our perfect trip, a water taxi picked us up from the water doors opening up to the Grand Canal and took us to the airport.