Our stay in Venice was amazing.
Elisabetta was lovely and very helpful with recommendations.
We were also able to check out at 12pm instead of 10am to allow us more time before our flight which was very much appreciated.
The location is incredible, being near the theatre with the most incredible restaurants literally outside the door.
The only reason this wasn’t five star is because the wifi is non-existent. That sounds very “1st world problem” but if you are relying on wifi and don’t have access to a phone sim this is challenging.
There were thunderstorms one night that carried through to be torrential rain in the morning and wifi would have gone a long way to watching a movie or calling family back home.
I could also see from previous reviews it seems to be an ongoing problem not a new one.
Absolutely not a deal breaker, but just something to be mindful of.