We had a lovely stay in Venice at Lidia Emmanuel's flat. Her son was very nice and helpful. We came on a VERY hot day in late June, and when the fans were not doing much to cool things off, he even went to the mainland and purchased a portable air conditioner to cool down our room. We were very impressed with the care taken, and the very clean apartment in a great location. Just know that it is a 5 floor walkup.