Susanna's place was an absolute delight. We never got to meet Susanna in person but she was easily reachable and gave perfect directions on how to get to her place. Our flight arrived in Venice at 10:30pm and she made sure to help us find out what transportation was running at that time so everything moved smoothly. Despite it being quite late when we arrived, her son Giovanni, who is lovely, waited for us outside the apartment and filled us in on everything we needed to know. We also reached out to him several times during the trip and got some great restaurant tips as well as tips on how to enjoy the city as a local. The place itself was super comfortable, although a good number of flights up. The kitchen was jam packed with breakfast foods to either sit down and enjoy or grab and go. The water bottles in the fridge were also a great touch. The beds were comfy and the shower worked well. As for location, the San Polo area is super central and an easy walk from the well known sites. However as it is very close to the Rialto bridge, you do end up in a more touristy neighborhood. Even so, we managed to avoid this by heading in the direction opposite the Rialto whenever we wanted to explore and found some great areas. All in all, I could not recommend Susanna’s place enough and it is really one of those Airbnbs that goes above and beyond to please their guests.