Mario was great about communication with us and about meeting us for check in when we arrived in Venice, and allowed us to check out an hour later so we weren't wandering around the city with our bags before our train to Milan. It seemed as though the pictures were slightly deceiving in this listing. Upon arrival Mario walked us through the apartment and recommended the restaurant down stairs. The second bedroom was not made up as pictured in the listing. The towels and extra sheets were in the dryer when we got there making the apartment very musty and stuffy because all of the windows were closed. The extra mattress cover in the second bedroom had visible black hairs on it and the comforter in the large bedroom was still wet when we went to bed on our first night.
Upon expressing our concerns for some of these issues Mario left us a bottle of wine for our second night.
After reading the guide book we found that all cleaning (dishes, etc.) were to be done and put away before we checked out, even though we paid a cleaning fee. You are also responsible for separating and taking out your own trash. Both the sink and shower flood immediately when the water is turned on making brushing your teeth and showering an unpleasant experience.
Of the 9 Airbnb's we have stayed in thus far on our two and a half week trip, this was the most unpleasant and misrepresented. There are better options for a comfortable, clean night in Venice.