This place was beautiful, clean, and we received excellent customer service. Marco met us at the Vaporetto stop and walked us back to the property. He went through the whole apartment showing us all of the features. He then sat down with us and a map listing great places to visit, how to get there, restaurants to visit, etc. This was the last stop on our Italy trip and we could have easily shortened our stay at our other locations and spent more time in Venice.