Over the past three years, I only through Airbnb lived in Venice for about 3 months, and the same through Booking. Always with my,well-mannered and quiet children (2-10 years); and always with positive emotions, because in Italy there is a real cult of the family. And only to the hostess Paola for the first time was in an extremely unpleasant situation and forced to write a negative review.
I'll start with a good one: the apartment is very clean, cozy, the location and the views from the windows are beautiful. There is a very noisy bar downstairs, working until 1-2 a.m. (!), But it did not stop us.
Bad - inconsistent, negligent actions of the mistress and her agent. The agent was warned that we will arrive at the apartment in seven - three adults and four children. The apartment has two double beds and two single beds; we asked to prepare them all, it was done in advance. No one asked payment for the additional three children. We were met by an agent who was very polite. However, the next day the Paola appeared and demanded that only 4 people remain in the apartment, or we made an additional payment of 50 euros per night (only about 700 euros). Then followed two weeks of exhausting negotiations and only thanks to the help of the Airbnb staff the situation was positively resolved in our favor. Thank you Airbnb!
P.S. On the first floor there is a very nervous elderly woman who makes observations to tourists on any occasion. About her we were warned by an agent and had to hold separate talks with her.
P.P.S. Under the sheet they put an oilcloth and sleep in the heat was uncomfortable.