We met with Pietro at a boat stop near the flat. He was an amazing host. Very friendly, kind, and helpful. He walked us to the flat while giving us useful information along the way. He then gave us a quick tour of the flat and told us all of the rules and how to work some of the utilities. After that, he walked us through a map of Venezia and offered his personal recommendations. He cleared up some information that I had questions for before I even asked him. He was well prepared. I would definitely return here if I come back to Venezia. Highly recommended!