Stefano was very responsive to communications. He gave us very detailed directions to make to the apartment. He was there to meet us on arrival. He provided us with a local map and recommendations. The apartment is in a great location, just off the main tourist trial on a quiet street. However, it is an easy walk to most of the major sites. The flat is nicely updated and clean. We comfortably fit 2 adults and 2 kids. Overall a very nice stay.