We had a warm welcome including a pickup from the water bus station. The room was wonderful -- had the best bathroom/shower of our 6 city Italy trip! We got lost at night trying to find our way home: make sure you place a pin on your Google map otherwise finding it is an exercise in frustration (like everything in Venice.) -- we sent a text message about being lost late at night to our host and got a response within minutes. Great location, super quiet and clean -- one thing: for our taste, there were too many air freshener systems (3 alone in the bathroom, including inside the toilet). Our clothes smelled like them after 3 days. But truth be told, I heard that Venice has a pungent smell during the warm season... so in March, we did not experience that.