Jacopo and Martina are without any doubt really friendly and helpful. The room and the entire appartment are ok. I cannot say that it ist the most cosy and charming place in Venice, unfortunately it gives the impression to be a little sterile. There is almost no decoration in the guest room, just the bed and the cupboards. That's absolutely ok if you need the room only for sleeping. But as even the bathroom needs to be cleaned up a little more and as the shower cabin is quite tiny and has not very stable doors, in my opinion the room is still a bit far away of being great and awesome. And if you expect a quiet place you should avoid this house: the courtyard looks beautiful, but you here every single sound from the neighbours and their kids.