Ida was phenomenal. She waited for us at the apartment as soon as we arrived in Venice, so that we didn't have to wait for a later check in. For obvious reasons, that helped us a lot. The apartment was better than in the pictures. Beautifully remodeled with all modern conveniences. Charming decor throughout and bed/sofa bed extremely comfortable. AC worked very well. The location was right around the corner from Rialto Bridge and a 10 minute walk to St. Mark's Square. Ida left us coffee, biscuits and cold water in the fridge. She was right on time for our meeting at check out and we just loved our stay at her apartment all the way around. Would love to go back for longer stay.