We were surprised that the bunk beds weren’t functional in the kids room; and also the AC was not working very well on the top floor. We also don’t know why there was not a second remote control for the two separate units. Also, it is not really pet friendly as there was a cat in the garden all along. The shower holder upstairs was hanging. There was also the noise of water dripping inside the walls. Otherwise the communication with Franceska was good. Very good location and very quite.