Felt very safe behind three locked doors (front gate, front door, apartment door). Communication with hosts was AMAZING. Hosts often replied on WhatsApp within minutes. Larger space than we were expecting, centrally located. Three flights of stairs to enter, so pack light (we did not, but it was still fine). We are English speaking Americans who have never been to Europe, having Angela meet us at the bus drop off spot was extremely nice and stress relieving, especially with the maze that Venice is. Would 100% stay here again!