Right from the beginning Giacomo was very helpful, always answering our many questions. His directions on where to meet were spot on. Julia who met up with us was very nice and helpful in giving us lots of places to go to and she left us with more than enough to do in Venice. The apartment was clean and very spacious, the area was also beautiful and safe. We felt right at home. It's only 5 minutes from the Rialto bridge and is surrounded with amazing local restaurants. If we revisit Venice we would be sure to get in contact with Giacomo again :)