Luciana was very welcoming even before we arrived. She gave us great tips and a map with marked locations to visit places and experience Venice as locals,which was our plan. She even had a chilled bottle of Prosseco in the fridge as she knew we were celebrating my birthday ! Very sweet of her. Always answering right away . The location couldn't be better, near everything and literally 2 mins to the Plaza San Marcos ! The apartment was exactly as in the pictures only cozier when you are there ;-) . We loved seeing and hearing gondoliers from our windows while having breakfast at the kitchen table..We enjoyed it plenty and would love to come back to the same apartment ! Thanks Luciana .