Massimo was great to deal with and offered dining suggestions for different areas in Venice. He offered to pick us up from the Venice train station and drop us off at the Airport for the same cost as public transit. He waited for more than an hour to pick us up after I mistakenly gave him the wrong time. He also returned to pick us after my mix-up. The apartment was clean, spacious and offered excellent working A/C. It was one of our best Airbnb stays in Italy.