We were met by Roberto since Francois was not in town. He met us as promised at the meeting point and was very nice. The apartment is pretty much as described and is large and well stocked with dishes, kitchen utensils, etc. The location is very convenient next to a Varporetto stop. We did have two concerns about the apartment though. The first is we all suffered some type of bug bites, not mosquitos which are common in Venice. Francois responded quickly by offering to have pest control come in which we declined since we had old people and little children with us and did not wish to expose them to any bug spray. The second is that the apartment is not adequately air conditioned for hot months. On the first floor where all the bedrooms are located, there is only air conditioning inside the master bedroom which means all the other bedrooms and the rest of the first floor of the apartment which includes the living room, family room, kitchen and dining room were all about 90 degrees and very muggy. Unfortunately, this rendered a majority of the apartment unusable for my guests. Francois did not respond to two separate requests to discuss this issue, which was very disappointing. In summary, I would recommend this apartment to folks requiring a large space but not in the summer months.