We loved this apartment. It was exactly as described and while we didn't get to meet Patrizia, Andrea was in contact with us and gave us great directions and we arrived without a hitch. We took the waterboat from the airport and got off at the Guglio stop. From there it was a five minute walk to the apartment. Some tips on what to do in Venice apart from the obvious sight seeing places - take a food, wine and walking tour and try and do it the first night if possible. It will set you up for some great places to eat. Also a great little spot for wine and cicchetti is very close by. Cross the square opposite the apartment and go down the alleyway until you come to a bridge and then turn left and walk up to a place called Hamon. It was fantastic, lovely food and very inexpensive.
We would go back to the apartment in a heartbeat. I highly recommend it. The location was superb. There is a supermarket very close by and it is very quiet at night. I would rate this 10 out of 10.