我必须写一封感谢信感谢房东和清洁房间女士。退房的时候我把手机丢在公寓里了，钥匙在房间里我没有办法进去，当时我们准备去机场，非常着急，我们的飞机是13：10，房东告诉我她大概12： 16才能去公寓，我当时已经做好赶不上飞机的准备了。后来房东帮我联系清洁工姐姐，清洁工姐姐在11：45到了公寓帮我开门拿了手机，还帮我叫了出租车，最终成功的赶上了飞机。真的非常感谢，我不知道如何感谢你们，很后悔当时没有现金不能给他们一些物质的感谢，我真的非常感谢。
The apartment is perfect！ It is the best one i lived in Italy.
I want to write a thanksgiving letter to the host and cleaner lady. They are so nice. At the last day at Venezia. I left my phone in apartment and i hadn't key to get in. At that time, I hurried to airport. My flight was 13:10 and the host told me she was very sorry because she as fast would arrive at apartment at about 12：16. She asked for the cleaner lady to apartment fastly. I felt so moved. Cleaner lady was so nice，she tried her best to went to apartment，then she opened the door and helped me call a taxi. At the end， i catched fight. I really really thanks them so much. I was regreted that at that time i don't have cash or something valued， i really want to thanks them by money. Thanks a lot！