Great welcoming: we were picked up at the bus/train station minutes after our arrival. We then had a full presentation of the neighbourhood, with cafés, restaurants, grocery stores addresses.... There is a tablet available with all this info and maps. Very useful efull.
The place is small, but all we wanted was a clean place to sleep and it was perfect. The commute to Venise was easy and quick.
We were dropped off at the airport (for a fee). Always on time, very quick to answer.