Our staying in Jacopo's apartments was not at all what we expected. First of all, the pictures do not correspond to the reality, there is humidity in both apartments and signs of it on the walls. The apartments were far from sparkling clean and the bed linen had an impossible to sleep in smell due to said humidity. Secondly, there was no warm water running and even though we signalled that as soon as we arrived, the problem was more difficult and it could not be solved in short time. Thus, we were forced to leave the accommodation and find a new one. Lastly, the communication was ineffective, Jacopo replied slowly to our messages or only after Airbnb contacted him directly. The purpose of our comment is a constructive one and we can only hope that Jacopo will take measures to improve the aforementioned lacks because the apartments do have great potential.