The information that was provided before arriving was very clear. This was our first visit and the information folder that is provided at home was very useful. Flippo (hopefully I am spelling correct) who received us was giving so much of information about surroundings. Our return flight was very early and we had to take a water taxi, he arranged the water taxi to pick us at 4 am in front of the building. We realy enjoyed our stay here. I will recommend this house to all my friends who visit Venice.