Elena was awesome. She and her husband met us at the train station and walked us to the apartment. Her kind husband even helped me with my bag! Along the way she gave us some very helpful navigation tips and and some interesting history about the city. The apartment was everything we expected and in a great location. Our thoughtful hosts even left some Prosecco, chocolate and cookies for our stay. If this place is available during your travel to Venice it is a must. You won't regret it.