Francesco (Samuel's brother) met us at the train station to take us by water bus to our apartment - he told us on arrival that unfortunately the apartment had a gas leak that was being repaired so we would have to spend the first night in another apartment then move into this apartment. Out of everyone's control I guess but it was a hassle to not fully unpack then repack for the move.. he offered us the option of having his people do it for us while we were out, but we had delicate artwork we had purchased in another city that had to be hand carried (plus laptops, etc.) so we preferred to help with the move. Once we got into the apartment it was beautiful, clean and in a great location. The only complaint with the apartment is the mattresses and pillows are thin and not very comfortable. After walking miles all day I was able to pass out but my wife and kids still had a difficult time sleeping well. I would recommend this apartment if you are not a sensitive sleeper but everything else was great!