Pietro was very friendly and professional. He met us at the bus station and walked us all the way to his place where he proceeded to explain to us all of the amenities and tidbits of his place and also of Venice. He provided us with a map and showed us where all the highlights were. He even recommended multiple restaurants to us although we didn't particularly enjoy the one we ended up picking. Wifi was good. The place was very clean and had air conditioning which was a bonus. The shower is a little small compared to American standards but water pressure was very good. There was little packets of shampoo and body wash. Pietro even left us some Italian coffee and showed us how to use the machine. Windows had screens to prevent bugs from coming in. He was also very accommodating and let us check out an hour and a half later. His place is very close to the water bus and very convenient. Great experience overall.