Roberto was a responsive and pleasant host. It is evident he cares very much for his grandmother's former apartment as he keeps her things for his guests to use. He brought us 2 pillows when we asked, to supplement the 2 provided. We learned to use a Moka stove-top coffee percolator, a clothesline trolley, and a built-in dish drying rack which were all new to us! The apartment is in a good location, right by the Guglie ACTV and Aliliguna boat stop and right on Strada Nova (unfortunately, it is noisy at night as other guests have noted). It is a 10 minute walk from the train station. The basic needs of toilet paper, shampoo, coffee and sugar were provided as well as laundry soap and dish washing liquid. We felt safe as there is a locked building door at the base of the stairs, one tall flight of stairs to reach the apartment, and a secure front door.
Roberto has an electricity cost-saving system that was a bit inconvenient for our lifestyle. The house and building key are welded to the key to a utilities control that turns on and off the electricity, so all guests have to leave the apartment at once because when you take the key out of the utilities control, all the electricity and air conditioning in the apartment are cut off. Therefore, one person can't go out and take the keys to get back into the apartment, or the others left behind will be without power. This prevented one person from going out early in the morning or late at night while the other person slept in or retired early. The person who left would have to ring the buzzer and the person sleeping would have to get up to let them in.