Elena is a generous, gracious, kind, and extremely helpful hostess who made our trip to Venice as comfortable as she could. She took care of our smallest needs, was always there when we had any questions, offered great advice about where to go and what to see based on her knowledge of Venice like the back of her hand, and was generally just a wonderful person to be around.
The apartment is on the second floor (one flight of stairs) within a typical Venetian house. Elena and Francesco live in the level below but the unit has its own private entrance and foyer. The location is in the Santa Croce district which is a 15 minute walk to Rialto Bridge and 22 minute walk to Piazza San Marco. It is also only 10 minutes walk from the Piazzale Roma parking lot, 5 minutes from the Ferrovia train station and 5 minutes from a Vaporetto stop. This makes it a highly convenient and desirable location, yet quiet, charming and decidedly more residential than the hustle and bustle of the main tourist areas. The house is equipped with air conditioners in all rooms and the main living space, 3 full bedrooms, each with its own restroom (2 full and 1 half bath). The kitchen is fully equipped and there is also a charming dining room and entrance to the house's garden.
All in all, one of the best Airbnb experiences we have had this far. Our sojourn in Elena's apartment was memorable and I highly recommend this apartment to anyone visiting Venice.