Location is great, and apartment is really nice. I just had issues getting in - when we arrived for check in (at 3pm), I was still waiting for check in instructions and all. I had been sending messages to the host the entire morning and got zero response. We drove 5.5 hrs from Rome, so by the time we got there, I was exhausted. So finally at 4pm I heard from our host and she provided the self check in information. When I opened the lockbox, there were 2 broken keys in it. I immediately texted the host and she said I had broken them. Meanwhile I had my 65 yr old mom wanting to use the restroom, a cranky 8 yr old and lots of luggage… I literally wanted to cry. On top of that, we had gondolas reservations, so guess what? We had to drag our luggage around the narrow streets and on to the gondolas - definitely not the plan I had envisioned.
The host then messaged me and said she had sent someone there to take another set of keys. We finally went back and got settled.
My advice- be proactive and demand check in info the day before you arrive - just to be sure :)