Very warm and kind! We arrived later than planned by public transport and gave us all information needed and accommodated us despite our late arrival. Very helpful with figuring the local transportation which can be a little confusing at first. Gave us a map to use for our trip into Venice and some general advice. House was very clean! Breakfast was waiting in the morning. The dog is very cute and friendly! It made us miss ours at home :)
Just note that you will be staying in Mestre (we knew this before) and have to travel back and forth from Venice. It is quite easy by train, bus or tram but takes some time. If you are coming back at night be wary as it can be a little rough around the edges at the Mestre Centro station and be sure to validate your tickets on the way back from Venice. There are police that will issue hefty fines if not validated.