My husband and I stayed here in March. We loved our stay, Fabio gave us the Canal view room, which was AMAZING! It came with a fabulous view as promised, was very very clean and nicely furnished. Fabio was nice, but not what we can call a very warm and welcoming host. If you want to feel like you are living at a friends place, this is not the place for you. It is like living at any other hotel, which was more than okay for us. At the end of the day we more than LOVED our stay here, and would definitely choose this place if we visit Venice again!