Bruna is responsive and nice. Upon our arrival, we were greeted by Walter, a very nice man who picked up us from mestre FS station to Bruna's place and gave us an useful introduction of public transport.
The apartment we were given was not the one we have booked. However, we were happy with the change as we could enjoy an entire apartment instead of a room :)
Bruna's place is tidy and well equipped (although there was stain on the quilt cover, we believed it has been washed). We felt safe with the neighborhood. The best thing about this place is how convenient it is to travel to Venice island. The bus is frequent and quick, no problem even you finish sightseeing late. Dont forget to try the caffe right downstair, the napolene crema cake is divine - the best dolci we had in italy! We also loved the restaurant recommended by Walter, it is close, not pricy and most importantly, their spaghetti alla Busara was the best dish we have had in Italy!
The only downside with the apartment was that there was limited hot water supply. So, limit your hot shower to 15 minutes, until the water tank refill the hot water again.