Oscar was always very nice and helpful, he took some time to give us many recommendations for our stay in Venice. The location was great and it was possible to reach Venice in around 20 mins taking only one bus. The only drawback was that it wasn't clear to me that there were three different rooms and the one I got was a little different to what I had in mind (bathroom attached to the room). However, even though it was a little different it was still a nice room.