The staff at the hotel were very polite and helpful, and this hotel is in a good location in Venice. Overall the room served its purpose for location and sleeping, but the following resulted in our 3-Star rating:
- Air conditioning unit not functioning even though advertised as being included
- Hotel room very small and had thin walls (were able to hear everyone on the floor opening and closing doors and walking in hallway)
- Bathroom amenities were minimal/lacking (e.g. broken hair dryer, no shelving in bathroom or shower, broken toilet paper roll holder)
In our opinion, these conditions were not acceptable for the price per night.