Massimo was helpful and responsive to emails and provided accurate walking directions from the train station. The neighborhoods were so beautiful and interesting to walk through. It became much simpler to get around once we found the San Alvise stop on the 4 and 5 lines and learned how to use the vaporetto (water bus). Massimo was supportive to our settling in and offered to show us some good restaurants. The apartment is clean and worked well for our family of 5. We found a hidden grocery store (down a very small, unmarked alley) two canals over and were able to enjoy breakfast in the apartment. It was easier to eat out for hot meals than prepare them. The kitchen has some basic amenities but not as complete as many airbnb's where we have stayed.
We really enjoyed staying in a quiet neighborhood so we could appreciate the busy tourist districts in shorter, more intentional visits.