Elena was lovely, and met us right at the vaporetto stop (even though we got off at a different one from what she had expected)! The apartment is located in a low-key residential neighborhood not far from Piazzale Roma and the train station, so it is very convenient while also offering the experience of "living" in a real Venetian neighborhood. My husband and I were visiting Venice for three nights on our honeymoon, and we enjoyed generally making ourselves at home after each long day of getting delightfully lost in back alleys. Elena provides wifi, a TV, and a bookshelf full of guidebooks, maps, and other useful travel information, like recommendations for local restaurants. The kitchen has everything one needs to be self-sufficient, and includes a loveseat-size couch for relaxation. It's a cleverly designed apartment that makes excellent use of the space, and Elena is a welcoming and knowledgeable host. We would definitely stay there again!