Sabina replied very prompt on each e-mail. Information about appartment was in line with the reality. The appartment was indeed small but cozy. Appartement was clean, good furniture, good bathroom and very well located within Venice. When arriving and when leaving Sabina was late (but she informed us via SMS alert), and when leaving this wasn't any issue as keys could be left on the kitchen table. One remark is about the television: we weren't able to get the UK subtitles activated and non Italian channels are available. So we weren't really able to watch the TV (e.g. to watch the news). The appartment didn't have WIFI, but a lot of the coffee bars and pubs have WIFI, so no problem with this. We would definitely recommend Sabina and this appartement to our friends.