This is an affordable base to visit Venice from, we enjoyed the not-too-touristy neighborhood and proximity to the train station. Communication was easy and professional. I personally wouldn't want to spend too much time in this flat though, it has very high ceilings and not much light, the flat feels very impersonal and the walls frankly need a fresh layer of paint. It was ok but I would try and find something nicer if I went again. (also: loads of mosquitoes! I guess that's everywhere in Venice, but the high ceilings made it difficult to properly chase them, so come prepared!)