This was a disappointing Venice experience. The Airbnb was nicely located just off the Giglio vaparetto stop, so 2 stars for that, and Roberto let us check in early, which was helpful, so another star for that. He didn’t send checkin information until less than 24 hours before, though, when he said we’d have it 15 days in advance. In addition, the apartment was old. Yes, all of Venice is old, but this place smelled musty inside, and all the sheets and towels smelled like fried food. The loft bed was small and the pillows stained. Plus, there wasn’t even a fan up there so the summer air was claustrophobic. We decided to make the pull-out sofa the bed instead, but then there were no sheets, and Roberto didn’t respond to my inquiry about sheets until the following morning. The next day, the air conditioning quit working (it was July and very hot) and he didn’t respond for another 3 hours. We expected more from a Superhost.