We were warmly welcomed by our hosts, Lia and Sara who made us feel very comfortable. A small bottle of wine and other condiments were left for us to use for the evening which was thoughtful. Some basic provisions like tea, coffee and pasta were there to use. Before we arrived, we were sent lots of useful information to help us get to the apartment and also information about Venice. The communication was excellent and always prompt. The apartment itself was cosy and perfect for our stay with cooking facilities, sofa, T.V. and a good bathroom with a washing machine which was useful. At night the temperature was cold outside but the apartment was always warm. Lia and Sara were on hand with any questions or issues and nothing was too much trouble. We arrived on a Saturday and forgot to buy a bus ticket for Sunday. The Tobacconist was closed so we asked if there was another one open but our hosts insisted on us using their personal bus passes for the day which was so kind. It meant that we could get into Venice and buy tickets there. Traveling into Venice from the apartment was very easy and convenient. A bus stop is about 100 yards away on the main road and we had no problem in traveling into Venice and back again (about a 20 minute journey). The bus also goes to Padova and there is also a train station at Mestre to get to other places. The apartment is situated on a side road and was quiet. A range of facilities are a short walk away such as a small supermarket, bars, restaurants etc. A pizzeria was 5 minutes walk away and very reasonably priced. The hosts had put together a folder (encyclopedic in detail) of information that might be useful which was very comprehensive. There were also maps and other information available which was handy. The main road at night can feel a little unsafe but that was the only down side and reflects being near to a city, but around the other streets it felt fine. I can't recommend this apartment highly enough if you are coming to Venice. Having stayed in a number of different locations in Venice in the past, this was by far the best and nicest experience.