We had a great stay at this apartment. It was exactly as pictured. Everything was very comfortable. We loved being able to cook and wash clothes. During the heatwave the air conditioning was a godsend. The location is absolutely perfect: uncrowded and close to everything. There is a grocery store, fruit/vegetable stands, and a fish market nearby. We were in town for the Biennale, and it was a few minutes walk to both the Giardini and Arsenale. Initially the communication was difficult, but as you can see, everything ended up being great.