Cristina’s place was the last stop on my 10 days in Italy all with AirBnB stays. I’m sad to say that this stay really disappointed my brother and I. Though in a nice location and pleasant inside, our stay was tarnished by a 30+ late check in, missing linens for the sofa bed, and loud guests in the connected space.
Communication was slow with Cristina and on the day of check in she was 30+ minutes late. After ringing the door buzzer multiple times and attempting to call the inactive phone number provided in the AirBnB app we were able to get in.
During check in we learned the unit is attached via a locked door to another AirBnB space and were asked to be quite at night not to disturbed the other guest. That night we learned that the dividing wall is quite thin and though we were quite we were kept up by noise coming in from the other side.
Upon checkin we were also asked for the local tourist tax which I expected from other AirBnB stays as well as a cleaning fee which should have been part of the AirBnB fee. When I mentioned this to Cristina she said she would request the fee through the app and then later waived the fee which was appreciated.