The apartment was nicely-located. As previous reviewers have said, it's close to shops, restaurants and the grocery. Olimpia (the owner's sister) met us at the vaporetti stop late at night. She was a delight and gave us some great tips about the neighborhood. The apartment was clean and well-equipped. The second full bathroom was a blessing as we had our adult son with us and he had his own bathroom. We enjoyed our stay, but had a confusing interaction with the owner some three days after we had left. One evening there was an electrical problem and two of the air conditioners and some outlets gave out. The owner responded the next day and could not remedy the problem, which was something beyond the fuse box in the apartment. That night was hot so we opened the windows for cool air. The next morning we awoke to find that the mosquitoes had feasted on us during the night. It was the day of my wedding and there were large red bites across my face. We took this in stride. When staying in historic areas, electrical problems do happen. The A/Cs remained broken for three days until the day we checked out. When we left we crossed paths with the cleaner. We went back up to the apartment with her and pointed out some weather stripping in the shower that was separating from the wall. No big deal. The apartment was in good shape and, as said, we really enjoyed it. On our third day in Florence the owner posted that she had found damage to a curtain rod and that three coverlets had been ruined. We were so taken by surprise that we asked if she meant to send the message to us. We had stayed there three days earlier. She said it was us. So we told her that of course we would pay the demanded 93 Euro as soon as she sent up her pictures of the damage and receipts. We were tortured by the thought that we might have done something to cause damage and practically begged her to give us details so that we could understand. We only used two beds and can’t imagine what would damage the three. Among ourselves we speculated about what could have caused permanent damage to coverlets and a curtain rod. It was mystifying. After our numerous requests for details, she eventually responded that “not to worry about” and dropped her demand for the Euro. We are still mystified and hope that we did nothing to cause damage.