Lyudamyla is the type of sweet lady that you hope to have as your host in Italy but you rarely find. She was so patient with us despite the language barrier when we had some confusion about checking in. She really wants to take care of you and stayed with us until we were all cleared up. This is for all of Italy but it is required for them to see your passport if you're international and there is council tax in addition to the price, but she is really good at responding quickly and is upfront about everything. The room looked slightly different than in the pictures but it was still a sweet wonderful experience. Highly recommend! The location is just down the street from the train station and it's so easy to get to Venice from there and you don't have to pay the Venice price for a place to stay. (Go see Murano and Borano while there, it's so worth it!)