Chiara was the perfect host! She was available for any questions I needed answering before the trip and was so welcoming when we got there. Meeting us at the station and providing us with a map and marking off everything we needed to go and see really added to our trip. Apartment and neighbourhood were as described in add. Apartment was spotlessly clean with everything and I mean everything we needed there to use. The apartment was perfect for 3 people and the wifi was good. Could not fault this place!