1. Location is beautiful and quiet, short walk (15 min) from the train station.
2. The flat is beautiful and recently upgraded. Lots of space.
3. Massimo is very friendly and helpful. His directions to the apartment we’re a great help and his knowledge of the city unparalleled. He is very responsive.
4. Our stay was barely adequate however. There were only two bath towels for a family of five. Massimo indicated where additional towels were located in the basement laundry room, but all those towels were not yet dry when we needed them.
5. The electrical capacity is very limited. When we plugged in our hair dryer the circuit tripped and we had to go downstairs and hunt around for the breaker. Thanks to our phone flashlights and handyman experience we were able to find it and turn the power back on without much delay. We were not able to dry our hair.
6. The toilet flusher was good for one flush only. The refill rate was so slow it took several hours to refill the water tank for a second flush. We were able to fill a large pot from the kitchen with water and use that as a manual flush.
7. There is a very tempting jacuzzi tub in the bathroom. However, there was a leak in the tub that spilled water onto the floor as soon as we began to fill it. We had to use one of the two dry towels available to soak up the water from the tub. Nix the jacuzzi tub experience.
8. There were no trash cans anywhere in the apartment for disposal of small trash. It would be nice to put things in their proper place.
9. The living room couch is looking a bit worn and could stand replacement. The beds were comfortable and bed linens were nice.
10. No shower soap or shampoo. However, due to the lack of towels, problems with the water and hair drier power, we opted to skip showers. Therefore, no shower soap needed.
Although we loved Venice and think Massimo was a nice host, we did not enjoy our stay. Our next AirBnB in Firenze, was located right next to the Duomo and had all the amenities we were missing in Venice for the same price. Finally, we got our showers!
We gave the Venice apt 3 stars mainly because of the size, beauty, location of the apartment and helpfulness of Massimo. We are confident Massimo will have addressed some of these deficiencies even before this review is posted. Other issues may not be resolvable.
Oh... make sure you are in good physical shape. The apartment is on the third floor with no elevator. The walk from the apartment to San Marco square was very long (for us). We were so tired after getting there one member of our group could not go on the tour we had booked and we also needed to take a water taxi back to the apartment.