Cristina and her husband Marco were accommodating allowing us to check in at noon when the listed one was 3pm. The apt was nice and Cristina provided a free bag of coffee and cookies. Unfortunately the hot water was pretty much a trickle and it was difficult to take a shower. Marco suggested turning off the AC to give more power to the hot water heater but it didn't help that much. There's a free and substantial DVD collection gratis. The AC was not the most powerful although I imagine on par with many ACs in Europe? Cristina was nice enough to refund us $65 usd per night out of $265 for the inconvenience with the hot water. Shampoo and liquid soap was provided as well.