My girlfriend and I booked Luisa's apartment for a Birthday celebration and were not disappointed. Prior to arrival we received a detailed description of how to find the apartment and had no problems doing so. We were met in person at a pre-arranged spot and then shown around the apartment. A nice touch was that there was tea and coffee for us there already, so we didn't have to go straight out and buy anything before even getting a drink after travelling. The place was very clean and laid out well with everything needed. The terrace in particular was great with a fantastic view that lived up to the pictures seen previously and we enjoyed a meal or two on it during our stay. The location was great, just a few minutes from St Mark's Square and right on the waterfront. Breakfast was offered at no extra cost at the hotel Luisa owns, which is a fairly long walk away but we did it one morning. You can go by vaporetto if preferred of course. At the hotel we met Luisa who came and spoke to us at our table and was very friendly. All in all it was a great break made better by the fact our place to stay was perfect for what we wanted. We would definitely go back.