We did not get a chance to meet Michela, but the property manager was there to welcome us and look after our needs during our stay. The house is well located, away from all the general tourist locations. The house is lovely, just like the images in the photo. The rooms were clean and spacious, the bathroom clean. The living room is very spacious. The kitchen is cramped, but usable. We enjoyed our stay, and will recommend the place to others.