We couldn't meet Chiara directly but her sister and dad picked us up when we arrived at around 1 am, which was extremely nice. Chiara was available via text messages and always cheerful. She allowed us a late checkout which allowed us to enjoy our last day in Venice fully.
The flat and garden were absolutely lovely and in a great location with local amenities and boat access to the center.
This was an absolute killer. Can only recommand. Would rate 6 stars but I can't. :) Grazie mille!