This was our first AirBnB experience. Due to Hilton screwing up our reservations, we decided to find an AirBnB at the last minute. Chiara responded pretty quickly to our reservation request and within no time we were booked at her place. We were able to head straight there, drop off our bags, and begin our exploring of Venice and all it has to offer. She conveniently has a lock box which means we didn't have to wait for anyone to arrive with a key to let us in. We enjoyed staying right in the heart of everything and learned our way back fairly easily every night. I would have to say the only slight con that others have mentioned as well is that the shower is pretty small. My husband is 6' and weighs about 190 lbs and I am 5'4" and weigh about 175 lbs, and we both felt it was a bit tight - sort of like taking a military shower. Other than that, we have nothing bad to say and would happily stay at Chiara's place again. Thanks!