Marina's apartment is exactly as pictured and has very nice rooftop views. The views come at a cost of climbing several flights of stairs which my mother and father-in-law had a very tough time with. Also, please be warned that there is no WiFi which is a bummer considering most apartments these days come with WiFi. Unfortunately, I had a very negative experience with Marina. To preface, my husband and I were traveling to a few countries in Europe with his parents, my in-laws. We learned at our previous stay in Paris that we did not get along well sharing apartments, so my husband and I decided to book a separate room for ourselves in Venice, giving my in-laws Marina's apartment. Upon arrival to Venice, we waited for Marina for over an hour to check-in which was very inconvenient considering we had all of our luggage in tow. I explained to Marina the situation with our in-laws, and she said that is fine but I would still need to pay the daily tourist tax for all 4 of us (annoying, but whatever), and that we could leave the tax on the table with the keys at check-out. I gave Marina my passport information at check-in and she said that she would also need my father-in-law's passport info since he would be the primary person staying at the apartment. I told her no problem, I would get that to her. Well in the chaos of climbing the stairs and relaying all of the info to my in-laws, I forgot to get his passport information. She messaged me several times that evening, and I told her I would get it tomorrow when I see them. Keep in mind, my in-laws didn't have WiFi at the apartment so communication was limited to scheduled meets up in person. The next day, Marina incessantly contacted me for the passport information (multiple emails at a time) and insisted that we give her the tourist tax that day. She told me that she would be going into the apartment and that the money and passport should be left on the table. I totally get it that it is her apartment, but found it a bit bizarre that she was entering the apartment for something that could be handled in-person. I explained to her that my in-laws don't have WiFi at her apartment, so I didn't have any way of relaying that message to them until I saw them in person at noon. Long story short, I told her she could meet us near the Pizzeria near the apartment where we would be having dinner. She brought her husband with her (for backup I assume?) and collected the money and passport information. The whole experience was very stressful, totally unnecessary, and cast a very negative light on our experience in Venice. To be fair, Marina is a very sweet lady and most of our communication was very pleasant. I'm really not sure why everything took a dark and...