Elisabette, is indeed a super host! We arrived in Venice after a long journey from australia, she was very helpful and responsive giving us directions to find the apartment. She was extremely helpful and then when my husband left his passport on the water us she was amazing and went into overdrive to help us sort the situation out, which we did thanks to her good help. The apartment is lovely, exactly as described... We would stay there again without hesitation...elizabeth is wonderful and her apartment perfect...quiet, spacious for family of three, well located....I have only positive things to say about elisabetta as a host and her apartment