Marco was prompt with his responses when we provided him with our train number for pick-up. Right after he picked us up from train station, he gave us many options to get to the apartment: by water taxi or by walking. After deciding a 3 day pass for the water taxi would be beneficial for our 3 day stay, he helped us buy them and we hopped on. During the 10 minute ride, he told us about points of interest. The home is absolutely gorgeous and immaculate. He showed us how everything worked and had everything written down for our stay. He even had some snacks and drinks in the fridge for us! It is in a great location: near everything but on a quieter alleyway. Fantastic listing!