I should start out with saying this was an absolutely beautiful apartment, immaculately clean and with a wonderful location. We had some minor issues during the stay and part of our problem was that it was never clear who we were or should be talking to. They were very responsive through air b&b texts, but again, it was confusing and we might have had something lost in translation. The lights in the rafters of the bedroom started flashing on and off about every 10 seconds and one was flashing like a strobe whem we tried to shut them off to go to bed, and they couldn't be shut off at the switch. Unfortunately this started at about 10 at night, and I am sure it was inconvenient for them to get a text from us at that hour, but we were advised to unscrew the bulbs, which required us to climb up into the rafters to unscrew the 3 bulbs. Then the water was going from nice and hot to freezing cold after a very short time in the shower. We were taking as short showers as possible but the hot water still ran out before we could even quickly wash off soap. We contacted Piero, and someone came and checked it, but, again, I think the main issue was lost in translation. They tested the water and said it came out hot, but I don't think they realized how quickly that switched to cold, so It was never really resolved. It was a beautiful apartment run by some very nice people, but it was a little uncoordinated.