Location is great—out of the crowds but an easy walk to two vaporetti stops. The bathroom is spacious, as is the entire apartment; however, the layout might not be best for casual friends or unrelated couples (two good-sized bedrooms but no living room). Be prepared to climb stairs, which was fine for us, as we travel light, but it might not be if you have heavy luggage. Booking & check-in was fine. We are experienced Italy travelers & had no need for additional communication.