The communication between the Paolo and the representative prior to and during the the stay was good. We arrived at the apartment at 23:00 however we weren't able to check in until 00:15. The representative was delayed due to the late arrival of other guests at an apartment located on the other side of the city. This was inconvenient for my parents as after a long day travelling they were tired. Luckily the bars and restaurants close by were open and we had delicious snacks and drinks while we were waiting. The bakery next door is fantastic for breakfast! The apartment is clean and spacious enough for six adults. The facilities are great and we felt extremely comfortable. If you want to stay away from the crowds this place is perfect! The locals in the area so friendly and the area is beautiful!