This place is great and clean. Very quiet location. Donata was very easy to communicate with even though my phone stopped working. However my flight from Hannover was very delayed. I had to plane hop across Europe to get there, causing me to be late. I made them aware of the situation as soon as possible and was in constant contact. Even though they understood it was out of my control. I was still charged an extra €30 for a late check-in.