Ombra is very kind and considerate. She met us at the boat stop and took us to her lovely flat. Knowing that we are traveling with two little kids, she provided us kids’ cutlery, crib, and bathtub. The location is pretty good. It is very close to the boat stop, either to/from airport or to/from Burano and Murano. Supermarket is within 5 mins walking distance. It’s on the third floor, but stroller can be stored on the first floor. The flat is clean and spacious. Highly recommend!