Upon booking I received a message from the host asking about my arrival details. They were extremely accommodating with our early check in and with leaving our bags after checking out the next day. I received very clear directions on how to find the place as well. Our check in was very smooth and fast. They took the extra initiative to find out what we were interested in seeing and gave us a map with ideas of things to see as well as the best times etc. We felt confident in heading out to explore due to their insiders knowledge that they shared. The apartment was very clean and beautiful. I highly recommend booking with them.