apartment (room): nice (previous reviews are valid)
service: can/should improve
check-in: supportive
DETAILS
Management: apparently the place recently changed management that either needs some "warm-up", or it is simply poor in service.
Beds:
- we booked (and paid) for 3 people, but 2 beds were available when we arrived.
- the 2 available beds weren't prepared with the bed sheets we had to do ourselves.
Floor:
- not really dirty, neither really clean.
Shower towels:
- little, the towels available for shower are the ones normally used for hands
"Feeth-towel" at shower exit:
- missing
Wi-Fi:
- ok
Shower:
- good the first day
- second morning water was cold, we didn't know why and how making it warm again and... cold showers aren't that pleasant this season.
Check-in:
- Tommy was really supportive doing his best to fix, bringing a mattress where my son slept (on the floor), bringing extra towels (to have for 3 people). Unfortunately we didn't notice that bed sheets weren't enough and I was missing one.
Check-out:
- ok