We had no major issues with the flat. It is good and spacious but we found it dark and somber as the sun cannot penetrate through the narrow passageway to shine through the windows. Same for the inner courtyard. We were disappointed to learn that the host is absentee and So we were placed in the hands of a property manager. That said Mimi met us at vsporetto stop and guided us there. We would never have found our way otherwise. Her manner was very 'business' but efficient. The bed is very hard futon style and the pillows old and thin. The flat is centrally located and amenities such as groceries are close by.