Perfezione! Ann is a wonderful hostess - good communicator, all instructions for reaching the flat were detailed and helpful, and she was very kind to help us with some special needs for check-in/check-out. The home itself was a cool retreat from the summer crowds of Venice, and we savored the secluded courtyard as well as indoor lounging with a.c. The location couldn't have been more perfect as it was near the Piazzale Roma bus terminal (only 20 min ride to airport!), the train station, and the Ferrovia water ferry stop. All in all a fantastic stay, we hope one day to return!