Sandra is amazing!!! She met us at the water taxi station and escorted us to our apartment. It is located close to the Rialto bridge, and easy to get to once you get your bearings. She gave us a tour of the unit and then sat down with us to go over a map of Venice (which she provided to us). She made sure to label our apartment on the map and then spent about 30 minutes asking us what we wanted to see and do. She then made recommendations for each area of Venice (since she wasn't sure where we would end up) and making notes on the map. She also gave us dinner/lunch recommendations based on our food preferences, again putting them on the map for us. We have never had a better host!! The unit is clean and comfortable. Sandra taught us how to use the Italian Coffepot in the unit (Moka) and even provided us with some staple items (bread, milk, tea, coffee and fruit). If we are ever in Venice again we will definitely stay with Sandra!!