Fabio was very easy to talk to and he gave very good directions plus had a girl meet us at the water bus stop to take us directly to the apartment. Very good communication! The only thing we would change is the addition of a couple more shower towels. Also, take note of the photos, there is only a sheet on the bed, no blankets in the apartment. We suggest using the "incoop" grocery store near the ospedale water bus stop to stock up on some basic necessities that the apartment lacks. Otherwise, very clean, good location, and the host communicates well. Thanks, Fabio.