The room was stifling hot when we arrived and two windows were open. The host showed me where the Air Conditioning thermostat was but failed to tell us that the AC was turned off two weeks ago. The WiFi also did not work. The sofa bed was already made into a bed, we had to struggle to get it back to a sofa as we did not need two beds. I called Piero to ask about AC and WiFi and was told it was turned off, open windows instead. We did but the place was filling with mosquitoes as there are no screens. He also told me to go out to stairwell to get WiFi; that did not work. I called him again about AC but he said it is not possible to turn on. I called AirBnB to move as it was close to 30* in apartment. They called host and he told them to give him an hour and he will get it on. An hour passed and he delivered the response that it was not possible. We found another place and AirBnB refunded us.