Cristian was in contact immediately upon. booking plus answered questions even before. Directions to the apartment were so easy to follow & he came immediately to check in and assist! Wonderful recommendations for food & a tour of the glass work factory was a plus!! The apartment is clean, cozy & in a great location. Close to water taxis & the major attractions of Venice but in a quiet area. We felt very safe the entire time! Thank you thank you to Cristian for his assistance & being a wonderful host!