Christina and her son were great with communicating with us - very responsive. Her son met us at the boat and walked us to the flat, explained everything and answered our questions (which made getting around the next day so much easier). The flat is large and comfortable, has everything we needed including large bottles of water, and not too close to the hustle. Everything you need is below you on the avenue and the canal tour a block away. By mistake we hit the button that turns off the hot water. When we texted them they replied right away and knew what we had done - problem solved. We enjoyed our short stay very much.