Alex was unable to meet us, but his sister was amazing in her own right! She gave us simple instructions on how to get to the proper waterbus stop, and met us when we got to the recommended stop. She lead us to our apartment, and pointed out some shopping and eating places along the way. After showing us the apartment and telling us how to use certain things, she busted out a map and started showing us all the places to see. She told us about a few places that she recommended to eat at and boy were they amazing!!! We had the best time in Venice and I feel like that would not be true if we had stayed anywhere else.