Rachele was great, she met us at Rialto when we got off the ferry from the train Station. This was very handy as we would have had trouble finding it, as it was our first time in Venice. She was so helpful when she showed us the apartment. She had many helpful suggestions and recommendations, all which turned out to be great! The Apartment was great, plenty of room for our large luggage and nice decor. One of Rachelle's fod suggestions was for a gelato place just down the street called Suso. This was hands down the best gelato we had whilst travelling around Italy. One suggestion we have for anyone who will take the Alilaguna ferry to the airport (€15pp). This is a ferry service direct to the airport which takes about 50min. I'd advise you to get there very early to ensure you make it on the ferry. We caught it from Rialto so we weren't the first stop so they only let 4 people out of 30 on. The ferries only come every 30mins. But all in all this was a fantastic stay in Venice.