This was so perfect for my stay for the Biennale opening! Communication was super easy and clear with minimum fuss. I took a ferry very easily from the airport to the Arsenale stop and Fortunato kindly met me there and helped me to the flat with my bag, only a few minutes away. The flat was sparkling clean and with a few local groceries, I was able to make everything I needed because everything else was there. The position was super convenient to everything. I loved the thoughtfulness of supplies such as needle and thread and olive oil. I needed nothing extra! Wifi was great and hot water perfect. I will be looking to book here again immediately for my next visit. Thank you Chiara and Fortunato!