I was late for more than an hour due to train delay, Fiorenza and her husband were still there waiting for us to show her apartment. She was very detail to show inside the apartment one by one. Even after she left, she can still be easily reached if we had questions. The apartment itself is one of the best I stayed so far. Very clean and comfortable. its about 10 mins from rail station and the neighborhood around is nice. I've stayed inside the Venice island before it was a big mistake, very crowded and unconvenient to reach your hotel but staying at Venice Mestre is much much better. Very laid back and not crowded with tourists. and from Venice Mestre to the Venice island can be easily reached by bus. I highly recommend Fiorenza's apartment.