The lady that showed us the apartment was very nice and helpful. But the master bathroom shower rant out of hot water literally after 10 minutes. My two daughters took quick shower, but I had no hot water left to take a shower with and had to come out of the shower shivering. The apartment has heaters/airconditioners in every room, which was awesome. But this apartment had A LOT OF MOSQUITOES! My poor girls got bitten everywhere. My older daughter who is allergic to many things had the bug bites grow huge, and she is still suffering from them, itching and scratching. I even had to get my daughter antihistamine from a local pharmacy. I wish the host had warned us about it beforehand. We had NO IDEA, and the host was not very empathetic. I had thought it was bed bug bites at first, and the host came by immediately to check and said that they are not bed bug bites, but mosquito bites. OK, I get that. But a simple warning would have been VERY HELPFUL because the mosquito bites literraly ruined our time in Venice because my daughter was cranky and in pain the whole time we were there.