Irana was super friendly, answered our questions about Venice and gave us tips to travel around. Our booking was very spontaneous, as we booked the room 1 hour before checkin, but due to fast response, we were able to do so. The host was also flexible with the checkin time as we needed to checkin before the defined time on the listing. We were also upgraded to their best room with great view as not many people booked on the days we arrived due to Christmas Eve. The breakfast served as great. The best part was capuchinno.