5 stars for the home, -1 star for the host.
The home itself is beautiful, very clean and spacious, comfortable, and even had a nice courtyard which is rare. There were no toiletries provided in the bathrooms though. Only complaint about the home itself. Some aspects of checkout weren't clear to us and since our host just stopped responding to us, we had to make some assumptions.
Our greeter was very responsive up until we were checked in. She met us in front of the apartment, gave us a tour, and even sent us local recommendations after we parted. I had asked both our greeter and host some questions during our stay and never heard from them until after checkout. Really put a damper on our experience.