Unfortunately we arrived shortly after a major storm had damaged some of the equipment, such as the dishwasher, tv and modem. Andrea was however fantastic at communicating with us and coming by to fix things and arranged a temporary wifi connection for us and fixed the tv. The place is in a fantastic location and we loved coming and going from this apartment. There are only two things that were not great for us, the first was the main bed was too hard for me, and I ended up sharing the fold out bed with my daughter - but this may be my preference, and there is an obvious dampness problem in the place, but this may just be venice? So all in all it was a good stay.