Diego contacted us prior to arrival with information needed for location. He was there to greet us and was very helpful with everything we needed for that evening, including ordering us a take away pizza! He gave good, clear information about travel for our following day, Infact printed our bus tickets. The room was clean, spacious and comfortable with a big new bathroom ensuite. We had full use of kitchen which was well equipped and provided pre packed breakfast items. Very convenient for airport and connections to Venice.