I would never book with this Airbnb host again. The apt we booked wasn't available, so we had to waste hours traveling around the city looking at other apts. We ended up with a 2 bedroom 1 bath even though we booked a 2 bedroom 2 bath. The new apt wasn't clean when we arrived and the bathroom door was broken so you couldn't open or close it. The Faville tours office offered 70 Euros to be refunded for all the inconvenience and substandard apt. I managed to get them to agree to 100 euros; still ridiculous given the situation. Not impressed with this company; much better to look for a host that actually owns the space and cares about their guests.