This apartment is very tastefully decorated and furnished. It is very comfortable and bigger than expected, although the kitchen is indeed tiny. The person letting us in to the apartment did not seem to be aware of our arrival although we had informed Mario a week or two in advance. We were left waiting for an hour and then rushed through the introduction. A problem with the air conditioner which was apparent on arrival was noted but nothing done until we contacted Mario directly. A serviceman eventually came a day or two after that but he did not really fix the problem, as it started leaking again when we used it. A toilet blockage was fixed however. It was a shame because the apartment is lovely with good views of private gardens and a bit of the canal. It's in a quite location, quite close to a good supermarket, a vaporetto stop and a square with public seating (a rare thing in Venice).