Monica is very professional and responsive. Instructions are accurate. The apartment is well situated, quiet enough and near all attractions. A/C worked well however a bit small to reach all rooms.appropriately in a day with 38 Celsius! There are 5 beds, 4 real, sturdy beds; one foldable day bed, a bit soft but will do for a kid. There is a bit of humidity but I guess that is part of Venice. Supermarket and nice coffee is nearby. If you want less touristy crow, head north of the apt; for more crow, head south. Worth the visit.