I highly recommend staying here! Our flight was delayed twice so our meeting time with Alessandra and Andrea changed a few times. Each time I rang, Alessandra answered my calls and said it was no problem. Andrea met us at the water taxi and helped carry our luggage up 3 flights of stairs! The apartment is big and inviting! The kitchen and bathroom are especially beautiful. The bed is so comfortable!!!! The location is spot on! Andrea sat with us and talked about the apartment and the best places to visit and eat at. There is a folder on the apartment explaining anything you wish to know! Andrea was extremely helpful! We later met Alessandra, their lovely little boy Titsy and their uncle Augustino. Our babies played together while we shared photos and stories over dinner. We thoroughly enjoyed their company! What a warm welcome to Italy!!! Alessandra and Andrea are so completely lovely! We could not have wished for a better experience! Thank you guys so much for everything! :) xo