The apartment was beautiful and very well appointed with everything we needed to enjoy venice. It was also in a really great location to explore the city. The owner was not in venice but sent a friend to meet us (Riccardo) who was extremely professional and helpful - meeting us from the nearest station and guiding us to the apartment, showing us where everything was and then happily spending half an hour giving us the best advice for us to enjoy our stay in venice. We couldn't praise him or the apartment enough.