Margherita was a wonderful host who met us at the designated time and helped us transport our luggage to the home/flat. On arrival she gave us clear instructions on how the appliances worked and made sure that we were comfortable with our surroundings before she left. Margherita made herself available to us should we need her assistance throughout our short stay. The home was exactly how it was described and it was very well located to restaurants, transport and other amenities.