I cannot express enough how helpful, kind, clean, exciting, spacious…. Just completely fantastic our stay here was! And the location was amazing!! Steps from the train station.
My family (husband, two cats, and a 5 month old) just moved from Colorado to Desenzano del Gardo and we spent the first two nights in Venice (along with my sister and brother in law). I was SO nervous about the animals and the baby and getting around and the amount of luggage we had, so I kept messaging the agency. They always respond quickly. When we arrived at the airport, they could tell I was worried so they arranged us a water taxi and followed up to make sure he was there. They told Gaia (a God send!) to meet us at the pier to walk us into the apartment. She was so calming and helpful and kind. She gave us great explanations and recommendations. The cleaning service was so kind to let us leave our bags since we were early and check out was a breeze.
Rent&Relax didn’t just give us a great stay in a great city, they were pivotal in during a tough transition and provided a clean safe haven for us.
We’ll definitely rent with them again.