We had a lovely stay in Venice and City Apartments were good at communicating and recommending things. However, a few things to point out. The door had been double locked when we arrived, so we had to call them to let us in (they did come out very quickly.) The flat is small and only really sleeps 4. They hadn't made up one of the sofas on the top landing and that was really uncomfortable. The double bed was comfy, the two singles OK. The flat is really noisy, especially at the weekends, as above a hotel and a few restaurants. Although they are good at going inside at about 11pm. There was also confusion about the end of stay tax we had to pay (we were given 3 different amounts by 3 different people.) We also had to ask them to come out as the flat was cold (we had got wet in the rain) on the first night, to put on the central heating. That having said, the flat is super central, it was clean, good showers and we had lots of fun in Venice. Amazing city.