Terzo was very nice and I’m sure he means well but our experience was not good. I don’t typically take the time to write reviews but this was an exceptionally negative experience. He had to cancel our second stay (we flew into Venice, traveled to Florence and came back to Venice) 2 days before our trip because his mom needed to use the apartment after a surgery, which we completely understood but it was a huge inconvenience to find a new place to accommodate 7 guests. When I woke in the middle of the night to get water from the kitchen I noticed something moving only to find out there were cockroaches in the kitchen. Then we were woke early the next morning to very loud construction that continued all day. The location is great, the bus stop was right outside and was a quick trip to Venice. Again, Nick was very kind however our experience was not great.