Giovanna was very responsive and helpful with answering my questions, which is always appreciated with hosts. The apartment itself is in a good location, a little bit away from the most crowded touristy areas but within walking distance of every place you would like to go. Fairly easy to get to from the train station, whether using the vaporetto or even walking. There are stairs to climb so keep this in mind if you have a lot of luggage or have anyone who is mobility impaired. The apartment is decorated in a traditional style, so everything feels a bit older, but you also get an authentic experience. Nice to look out the window and see the gondolas! We were only using one of the bedrooms, so one of the beds had not been cleaned and prepared, which is fine but we didn't know which bedroom we were supposed to use so it was a bit jarring at first. Otherwise we were satisfied with the experience.