We had a great experience in Venice! Rosanna met us at the boat stop and took us to the apartment. She pointed out neighborhood locations -grocery store, restaurant, coffee. After explaining everything in the apartment she gave us a map and went through places we might like to visit. She even set up a boat for us to go through the canals. She was very helpful! The apartment was clean and in a nice neighborhood in Venice that lets you experience the city but is also close to main attractions. I would stay here again!