Elena was very helpful and obliging from the very first contact regarding her apartment and answered all our queries very promptly, even during our stay. The apartment was just as displayed on the website , with every facility provided for a comfortable stay, as well as boots in the event of high tide! Elena was kind enough to leave some provisions, such as milk, eggs, bread , juice, biscuits and was happy for us to use any pantry items in her kitchen. We very much appreciated that she came to meet us on arrival into Venice and take us to her apartment. We enjoyed the neighbourhood of the apartment very much. It was well located for easy access to water buses or just ambling in the lovely Dorsoduro district, with many interesting shops and eating options available to suit all tastes. we would recommend this apartment and be happy to return should we be lucky enough to visit beautiful Venice in the future.