We were met by Bruno when we arrived as the host was out of town. He showed us around the apartment and gave us several sets of keys. Very helpful for 4 adults! A nephew responded quickly several times when two of the air conditioners weren't working correctly, and he kept coming back until the issue was fixed. The building has an elevator, very nice as the 3 flights of stairs can wear you out after a day enjoying Venice. The location is fantastic, close to many restaurants, the Jewish ghetto, and a grocery store. Many ATMs nearby to choose from. A baby bed and highchair were provided for our 1 year old. Multi serving coffee pot. The washer was easy to use, and a drying rack is provided. WiFi worked great, but only for 4 devices at a time. Hot water for showers. Great spot if you want to see Venice in comfort!