The flat is located in a beautiful and quiet area of venice - easy to reach from touristy places like the train station/canale grande, but a world away from the hustle and bustle and masses. Lots of nice-looking restaurants and cafés nearby too. If, like us, you are staying with kids, just note that the sofa bed is in the same open-space area as the kitchen and you have to go through there for the bathroom, so if your children require total quiet and seclusion you may need to put them in the master bedroom. Little garden was nice, too. We appreciated that all the "basics" like coffee, sugar, spices etc were in the flat. Communication was good and friendly.