Carlo is a very helpful and friendly host. He always replied to emails within a day and helped us work out the airport transfer. The apartment is well situated, about 15 mins walk from St mark's square along the water front. There is a handy Co op just a minute away on via garibaldi and a couple of bakeries and restaurants. There are 2 flights of stairs up to the apartment. It's a light space, with 2 good bathrooms and 2 good double bedrooms. Another double leads off the upstairs bedroom and is under the eaves. The kitchen is well equipped although pretty small. Everything was clean and in good working order. The beds are a little hard though! The apartment is incredibly quiet. We all slept really well and felt very safe in the area. There is air con which is great and a TV and wifi. Carlo's employee Sergio met us from the airport taxi. He spoke directly with the taxi driver when we arrived so he knew where to meet us. We were a bit nervous about this, but it all worked really well. Sergio spoke a little English and gave us a tour of the apartment. We had a fantastic time in Venice and would recommend climbing the tower in St mark's square, St mark's basilica and the duge's Palace. The apartment was a peaceful place to return to after the hectic busyness of the day! Thank you Carlo.