Wonderful experience ! Things we loved:
(1) Superb location : Can’t talk enough about it. It even has a private-ish pier. Shops and restaurants nearby. Very lively as soon as you get out of the lane.
(2) Spacious and clean apartment.
Two large bedrooms and bathrooms, ideal for four adults (we were four but I think you could comfortably have more)
(3) Communication and instructions were well timed and I would suggest you meet at the spot they ask you to.
They offer to meet at a spot and Venice is quite a maze so it’s a good idea to follow instructions to the T. I didn’t, and you will see later in my review that it caused some panic.
Things that could be improved:
(1) check in : though partially my fault, The address shared with us wasn’t the g oogle address to the apartment. This wasn’t my first time in Venice so i thought I could find the apartment easily and I asked to meet directly at the apartment even though they offered to meet at a boat station. I wish they had told me earlier as I was travelling with seniors and it ended up being quite a walk for us after an already tiring journey. The check in manager stopped answering my calls or reading messages soon after I told her I wasn’t able to find the apartment. I’m sure you can imagine the few mins of frustration. After about 7-10 minutes She was then able to send me the correct g oogle address and I was able to get to the apartment quite comfortably. Not sure why they didn’t share it with me when I said I would meet them at the apartment directly (Maybe they thought I knew it Venice too well .. bottom line - please meet where they ask you to meet and don’t assume you can get there by urself)
Other than the check in it was all quite smooth. They even let us keep our bags for a little longer than check out time and we absolutely loved the stay.