The WiFi was not functional, so we did not complete check-in an elected to stay elsewhere. If WiFi is important to your stay, check it prior to paying the arrival fee and completing check in (e.g., passport registration, city tax payment, taking keys). That said, Francesca was easy to communicate with, in regular contact leading up to our stay, her check-in person was prompt and courteous, and Francesca understood our concern when we elected not to stay (owing to non-functional WiFi [host tried to fix, but could not]). Positive experience leading up to and including arrival, place otherwise looked as seen in photos (did not use any of it, so cannot say as to function/quality).