The palazzo lived up to all the pictures: it was in an idyllic, central part of Venice and was full of authentic charm.
We were met by Antonio, who was very efficient and friendly, taken to the apartment and shown the ins and outs of it (all pretty straightforward).
We had an incredible time in Venice, and even went canoeing down the canals (canoe place on same courtyard as palazzo, would really recommend).
Would recommend highly, the place is wonderful and everyone very responsive.