Ariella was great, super helpful! There was a bad rainstorm when we arrived that had knocked the power out in the apartment and she was super responsive and helpful getting things resolved, and very apologetic even though it was completely outside of her control. The place was wonderful. Clean, roomy, comfortable, and was easily walkable from multiple water taxi stops and many parts of the city. Would absolutely stay here again if we return to Venice in the future. Thank you!