Monica and Filippo were great hosts. Their communications were excellent. Among other useful preliminary communications, these also included clear directions from the airport that made finding the house really easy, even while navigating the narrow and idiosyncratic Venice streets. Personal back up was also offered in case it was required: Monica was available for real time communication with us and waiting for us; throughout our trip from the airport, she was only a phone call away and ready to guide us in if we had difficulty (we didn't). Once we arrived, check-in was swift, and we were led to a local grocery store, and given other suggestions too. The apartment was spacious, and excellently located close to San Marco but just back from the heavy tourist traffic. It's just as lovely or better than the photos would suggest, while the terrace really was as good as you’re hoping, and not just careful photography. Everything was spotlessly clean and well-supplied. The beds and linens were very fresh and comfortable. Definitely a win, and we highly recommend it!