This is the first time I've written a negative review for a host but Mario was a very poor host. We were only in Venice for 24 hours. I had repeatedly confirmed the meeting time. He told us to meet him at a boat dock and said he was running a few minutes late. He finally shows up over an hour late. He did not apologize or attempt to make up for it in any way. He just ignored it. Then when we needed help, he told us he was in too much of a hurry. He's trying to run too many airbnb listings by himself and is doing a poor job as a result. He also didn't have any spare pillows or blankets or a map of the house (even though it's famously confusing Venice). He's doing the minimal amount he can manage.