Mario and his wife were very friendly and helpful. Our flight was delayed and we had to change our check in time and they were very accommodating. However, during our stay he did have someone stop by to look at the apartment. I think they are selling it. We didn't mind but just thought we should mention that. Also, the dryer took a very long time to dry our clothes FYI. Location was great, we did enjoy the area we were in. It was gated and locked. We felt very safe. The wifi wasn't too strong. When we were in the master bedroom we had spotty service. We were there for two nights and it was fine for what we needed overall.