chiara is a very helpful host, i came to venice just after it has experienced the most serious flooding over the decade and her apartment offers rainboots for free to visitors. she also answer all queries promptly on phone or whatsapp. however there are many mosquitos in the rooms which cause a number of sleepless nights and the toilet is outside of the room ( which we know in advance). as the room and toilets are located on ground floor next to the main door, if you have any issue or concern on this, this may not be the best place during your visit to venice.