Massimo was amazing! We loved him! From the start he was very easy to communicate with and gave detailed instructions on how to arrive at his apartment. When we got a little lost (missed one block, which is very easy to do in Venice) we missed the apartment and he found us outside which was GREAT! He came inside and showed us the apartment and was very patient. He clearly loves his city and his passion for it was greatly appreciated. Massimo gave us a list of places to visit, a detailed map with labels and a great recommendation of places to go for gelato and food. GO TO THE HOMEMADE PASTA PLACE!! Amazing food and amazing homemade wine ( we took home 5 bottles). Massimo was a phone call away at all times and when we had to check out he allowed us to leave our bags in a locked room. As for the apartment it was very clean and has towels, blankets, wifi, cups, coffee machine, tv and AC. The apartment was close to the water taxi station (10min walk) and had a nice view of a canal. We were very happy with our stay! THANK YOU MASSIMO!