Lucano was super quick with his responses when we arrived and was more than capable of accommodating our early arrival. When we first arrived Lucano took up our bags and gave us a map of Venice along with tips and places to maximize our short visit. He also walked us around the neighborhood and pointed out all the places where to eat, where to buy tickets and what busses to take to get back. The room was super clean and looked exactly like the pictures listed. When we woke in the morning, Lucano was there to cook us breakfast. It was a great start to our Honeymoon and we would certainly do it again.