Overall, we had a great experience staying here. We are pretty sure that drinking the water made us sick even though we were told it was safe to drink. It was still a bit hot for us even with the air conditioning, but Giorgia was very helpful in directing us about where to catch the bus, etc. (the bus stop is close by and it's about a 10 min. ride to the Venice terminal across the lagoon), and flexible about meeting our needs.