Staying at Roberta and Paolo's place was a fantastic experience! They were very informative and quick to reply to all my questions during the booking process and then leading up to my arrival in Venice. They provided very accurate information on how to get to the apartment; when I arrived, Paolo met me at the Alilaguna stop, and gave me an incredibly thorough introduction to the apartment, the neighbourhood and the house rules. The apartment itself is in impeccable condition - spotless and fully equipped with all the necessities, and then some: coffee and snacks for breakfast, umbrellas and rubber boots in case of flooding in the city! The location was perfect for me - a 20 minute walk in one direction to the Giardini and Arsenale; 20 minutes in another to Grom (best gelato!) and the Dorsoduro; 20 minutes to Rialto - could not have been better! It is on one of the main streets, which some people may find noisy, but I was not overly bothered (the new windows in the apartment shut out most of it anyway). The wifi connection was great too! I would not hesitate to stay here again should I return to Venice - a real oasis in the city!