Even though I did not have the chance to meet Alice, but Matteo was there to assist me with every information that I need; he is very helpful and nice. They are very friendly and kind hosts, with very much attention to our comfort and need, it really feels like staying at your own home !
The room is huge, and most importantly very very clean. Fantastic Location just 5 minutes walk from Venice train station with lots of restaurants and shops around which is extremely convenient for me.
I would say that this is one of the most worthed place to stay in Venice, and I really hope to stay here again in my future holiday :)
ps. if you find their room available in your travelling date, JUST BOOK IT !!! it is your luck :P