My girlfriend and I had no idea what we were in for when we landed in Venice. I messaged Enea and right away and he was very helpful by telling us which boat to take to get to the island. He then met us at the docking area and walked us to the front door of the air bnb. It was clean, warm and he was very helpful pointing out everything we wanted to see from our visit even including a map with the marked areas. I would definitely recommend staying here and I would stay again.