From the moment we booked our stay, Anna was in communication with us with all the information we would need to arrive and get around. She was always easy to be in touch with during our stay and addressed all of our questions and needs right away. The apartment itself is fantastic - spacious, clean, comfortable. The location is perfect - quite centrally located but far enough away from the hustle and bustle so that it's a little quieter than being smack in the middle of the city with all the other visitors. I would highly recommend staying at this lovely apartment. If you're there in the summer, just make sure that the screens on the windows are closed if you want to keep the windows open (to keep the mosquitos out). A wonderful host and a wonderful stay.