The place very spacious and very clean. The beds were comfortable, so we all got a good night's sleep. Andrea does provide clear instructions regarding how to retrieve the keys for the flat and the gate. The location was great too! We were in the middle of the entire city so it was easy to get to any part of the city. There are also a few restaurants and shops within 5 min walking distance. If coming from the airport, I reccommend talking the aerobus (n°5) to/from Venice, and it drops you off about 15 min away from the flat.