The apartment was beautiful and in a great location; near everything we wanted to see but just outside the main tourist area so it was quieter and much less chaotic. It helps that Venice is extremely walkable. The apartment has air conditioning which was great given how hot and humid it was outside during our stay. Mimi was also fantastic, full of energy and very responsive. She gave us directions from the airport and met us at the vaporetto stop to walk us to the apartment which was extremely helpful. Our only issue was with the main host (Martina). The posting had said to reach out to Martina so that she could set things up with Mimi for check-in. We messaged Martina to introduce ourselves and get our check-in set up many times through both Airbnb and to her listed cell number directly but she did not reply to a single message even though the read receipt showed that she read my message. I finally reached out to Mimi myself directly who asked me to confirm my reservation with Martina one more time, and yet still she didn't reply. Eventually Mimi reached out to Martina and her husband responded to our messages, explaining that Martina had been busy at work and couldn't reply. I understand being busy at work as I'm often busy myself but I find it very odd that someone can be so busy that they will read their guest's messages but not have time to reply to any of them with even one single sentence. If you stay here, I highly recommend communicating with Mimi directly instead because she was extremely responsive and helpful.