Luca was very helpful and friendly, keeping in touch regularly bef was creative before we arrived, and booking our water taxi for our group. The flat was lovely and in a nice residential area, which was just what we wanted to try this visit, having been to other busier areas - also it's proximity to the Biennale gardens and Arsenal. We are thinking of booking for two year's time, I think the only problem will be fitting everyone in, all five want to go again plus a few more who've since heard about our lovely time!