What a wonderful experience! We had to push our stay back by one day in Venice due to an itinerary change and Francesca could not have been more accommodating. She assured us she would take care of us since this place was already booked, and she did. Great communication, met us promptly, and we were very pleased with the apartment. It was ideally situated a short walk to St. Mark's square and the vaporetto. Great location! Clean, spacious, canal view and featured a lovely deck where we could relax after a long day touring by foot and enjoy some wine and the singing gondoliers going by below. Perfection!