Paola and her sister Cinzia met us at the water taxi stop and escorted us to the apartment where their mother was also waiting to welcome us. They showed us the apartment and gave us many helpful tips. The apartment was clean and comfortable. We did use the washer which caused a bit of confusion. Paola and Cinzia quickly returned to the apartment to answer my questions and provide assistance. The kitchen had all of the essentials, but we chose to eat out. The apartment was in a great location. We walked everywhere and had a wonderful time in Venice!