At first I was very worried since I had no contact with the host at all, there weren't replying to messages or calls and the address given didn't exist. Finally the day of, someone called us and said they'd meet us. They met us at the boat stop and walked us to the apartment. Explained that the host is in India and cannot be reached hence the lack of communication. The apartment is very large 3 big bedrooms, kitchen and large shared living areas. It's the top apartment so you get a great view of venice. He only brought us Wi-Fi on the second day, it was very slow Wi-Fi but it was portable so we could have it all throughout Venice. There was limited hot water for the showers. But it was very clean and the location couldn't be better overall a great stay.