We had a wonderful stay! Stefania picked us up at the airport and drove us there when we left. She was always ready to help and she responded to our questions very fast. We stayed in the apartment for a whole month and when the electricity went out (only happened one time!) someone came to check it immediately. Also, there is a lot provided in the apartment, kitchen utensils but also laundry and cleaning products, which is very handy for a long stay. I highly recommend it.