The apartment is clean and accurately depicted. Alessandro will meet you to show you around and collect taxes. Getting to and from airport with luggage can be a hassle, but no reflection of Alessandro.
Upon arrival, after 17 travel hours, the 1 and only toilet would not flush. We let Alessandro know immediately Fri evening and he said he’d send someone Saturday morning at 10. Saturday morning he told me there was no one to go because it was Saturday. Knowing the next day was Sunday and check out Monday it did not sound like we would have a working toilet. It made me nervous for 4 of us to be there 2 more nights with no toilet, and I told him it either needed to flush or we needed to move.
He said he would go take a look but it was not his job. He had just had it repaired the day before, and we were the first guests since. Sent me photos of the cover removed from the buttons behind the toilet and a clear toilet. When we got back it flushed once and then stopped flushing again. My husband removed the cover so we could access the buttons behind it.
That is the only way we were able to flush the toilet during our stay. After we left he tried to charge me for an urgent service to repair the toilet. Funny we could not get any service while there for repairs. Seems like the folks who “repaired” it the day before should go have another look.