Communication was excellent. Cristina messaged me before arrival and verified our arrival time. Upon arrival we met up with Austin’s, she helped us with our luggage, showed us around, collected our passport pictures for the government and also collected 3 euros per person for the city taxes. She was very kind and nice, also put me on the phone with Cristina. The apartment was beautiful, spacious and in a great location. The apartment has 3 comfortable bedroom and 2 bathrooms. All the bedrooms have canal view and big windows. One of the bedrooms doesn’t have an actual door, it has a fabric partition. The bathrooms were great, the water was cold and hot and good pressure. The kitchen was well equipped and comfortable. The apartment is Steps away from the Rialto Vaporetto and Alilaguna Stop, they also have a water taxi dock there. Loved how close it was to supermarkets, restaurants and points of interests. I will stay there again and would recommend it to anybody! Cristina is a great host!