Elia was our contact person for our trip. A very nice guy who took good care of us during our stay. Unfortunately we discovered that the washing machine was broken, which resulted in the kitchen flooding and us having to clothes at a nearby laundromat. Elia was quick in getting the kitchen cleaned up and apologised for the inconvenience. The smaller bedroom heater did not work either. Canal view was not.l scenic but a canal view nonetheless. Altogether a tolerable stay but not the most delightful.