Clean and functional for a two night stay. Lucrezia was very clear and fast in communicating and gave useful tips in advance. She was very accommodating to last minute changes when my partner decided to join as well.
Instructions to the apartment could be a little clearer. Self check in was easy once we got there.
The bus rides to the islands were a bit of a nightmare, they were full every time we got on it but you get a real Venetian experience - also you do have to wait a long time if you miss the bus as they do not run often!
Noisy neighbours so was a little hard to sleep, especially for my mum.
Other than that everything was fine.