Francesca was really great! Check-in was easy and she was very helpful. We didn't have to wait for the shower which was nice considering we were sharing it with another couple staying in the Canal Room. We were in the Garden. The Garden Room was really nice but if the Canal Room was available at the time if booking would have gone with that room. It's the perfect way to stay in Venice. Also, her place is very close to the water bus making it easy to get around. Lastly, there are very good restaurants along the water front :)