Francesca was a delight! She gave very clear, specific directions on how to get from the train station to the vaporetto stop nearest the apartment and met us there exactly on time to guide us to the apartment. The flat was very spacious with 2 very large (king?) sized beds and 2 smaller beds which made it perfect for our family of 4 plus Grandma. Everything in the apartment was spotless and well appointed. The location is perfect! It's easy walking distance to St. Marks and Rialto along with the major sights in the city. On our checkout day, she even allowed us to keep our bags in the apartment past checkout so we could enjoy the morning around town without having to carry them around! Highly recommended!