Roberta is an exceptional hostess. She was easily accessible via text and whatsapp. We traveled with a great deal of luggage and she anticipated our needs for private taxi services. She facilitated those arrangements for us and it couldn't have been more appreciated. The apartment is centrally located and had all modern amenities. We loved having the A/C! Roberta provided a map of the city and recommended local attractions and restaurants. We loved Venice and had a fabulous experience! We would definitely recommend staying with Roberta!