Maria was so great! Our plane was delayed so we never got to meet her. We arrived in the middle of the night but thanks to her video, we were able to find the apartment quite easily. (I was worried as I'd heard it is hard to navigate there). When our luggage was delayed, she offered to have her son meet them for luggage delivery at the apartment in case we couldn't get back to it in time. The apartment was spotless and in a great location. We loved being more in the 'locals area' than tourist area. Great stay experience that made up for our horrible flight issues😀