Elisa was wonderful meeting us at the airport because an air controller strike cancelled our flight. We had to take a later flight the next day getting us at Marco Polo @ 23:30! She helped us get to where we needed to go (Alilaguna) and had alternative directions to get to the apartment. Awesome!! We liked the location because it was close to public transportation(ACTV). Short walk to restaurant & Coop grocery store. Safe & quiet neighborhood. Apartment has everything you need. Nice space & very clean! Plan on an hour travel to get to center of Venice w/bus & vaporetto. But on vacation doesn't matter. :-) Only critique is the lumpy pillows & mattresses in bedroom. Our 8 yr old twins slept on the fold out couch and were very comfortable. We had a wonderful Venice vacation! Grazie tanto Elisa for opening your home to us! We hope to come back!