Rosella made me smile from the moment I heard my name called down the street, she was patiently waiting for me as I arrived 2hours later then expected. The apartment was clean well equipped with coffee and the basic kitchen supplies Oliver oil etc.. The apartment was easy to find from the water bus station just a few steps down the street. If you are going to use the pullout bed in the sofa ask from instruction as to how to get it out, it was a different design then I have ever seen in North America. Once out though the bed was comfy. Overall a great experience.