Roberto, was the most accommodating host, I have met. Because of delays, I arrived very late at night. Roberto came and met me in the city and helped carry my bag to the apartment.
I also needed to extend my stay twice, and the second time he had to go out of his way to make it possible for me to stay the extra day.
He also checked in on me frequently to make sure all was OK and to see if I needed anything else.
All above and beyond the call of duty. It was a pleasure to deal with a real host.