Our stay was great. Perfect communication before and during our stay. We received useful information ahead of our arrival. Check in/out extremely easy. The apartment (second floor with no elevator) had everything we needed, and it was perfect for us (2 adults and 3 children of 5 and 8 years).
Perfect location, right in the city center (Rialto, San Marco, boats to Murano/Burano, etc ), close to restaurants, supermarket, shops, including delicious ice-cream place and a deli. Highly recommended!