This host puts the "super" in superhost. There was an expected incident prior to our arrival due to the heavy rain received in the city, but upon our arrival we were offered alternate accommodations and even met at the train station by Alessio, who works with Renato. Alessio explained everything and ensured we were happy with their alternate arrangements, which happened to be on the beautiful island of Lido. He attended to all of our questions and concerns and ensured we had all the information we needed about water bus times, tickets, and additional sites to see outside of the touristic St Marco's Square. The best part of our trip to Venice was our visit to the colourful island city of Burano, which we highly recommend to anyone with a few extra hours to spare. We were beyond thrilled with the level of hospitality we were shown, and would not hesitate to book with them again. We cannot put into words how wonderful Alessio and Renato were. Grazie mille! <3