We had a very uncomfortable experience at the AirBnb. At check-in, Paolo grabbed my arm rather forcefully multiple times to lead us to the place. He also made jokes that were meant to be funny but came off very rude to my boyfriend. During the check in process he also told us that we could put money and our passports in the lockbox and said “Dont worry I have the other key so I’ll be the only one that takes your stuff” again, supposed to be a joke but made us uncomfortable. He also came in to clean while we weren’t at the apartment and weren’t given any notice so when we got back and the door was wide open it was a bit nerve racking. We also got a message at night that was very rude saying “do you really need the fan on in the bathroom? It’s very noisy.” Our fan wasn’t on so I’m not sure what warranted the message but it made us feel weird. The room was great as was the location but the experience we had was really awful.