Matteo’s apartment was very disappointing. The location near Rialto is good , busy , but very practice if you want to move a lot by foot or vaporetto , like us who were there for the Art Bienale.
The apartment is good in size and simple in comfort. However it has many windows we couldn’t open it because of the proximity of other’s neighbours windows and mosquitos by the evening . The shower has a weak water power and the water doesn’t drain well ( takes time , disturbs, specially the following user ) . Kitchen utensils very limited , enough to prepare breakfast and simple dishes .
The worst problem happened on our 4th day, in a total of 7 . The apartment is on the last floor and we had 3 stairs to climb before arrive on the living room ( first stair is common to all 3 users of the building , second stair is locked with a cast iron/ glass door from the first and give acces to Matteo’s apartment and his door’s neighbour. The third stair is inside the apartment) . On day 4 , Saturday, we weren’t able to open the middle door . We tried hard for a while , but than ringed the neighbour to open it to us . He was very upset . The day after (sunday) I contacted Matteo and the guy who helps him , told them about the problem and both insisted it was my fault that I wasn’t doing the right movement with the key . I explained that I opened the door for 3 days without any problem . They told me to try again and not to disturb the neighbour again . So , how to go out and them being locked outside ? Unimaginable! Unacceptable !!! We started to leave that door open , wishing nobody would close it . By Sunday afternoon they realised the problem was with the lock and would call the “condominium” to fix it . They insisted that it wasn’t a problem with the apartment . Despite the promises of a solution , nothing was fixed that Sunday , neither on the following 3 days until we departed on wednesday. Incredible how they could be so negligents !