The location is very convenient. You can walk to San Marco (12 min) or to Academia bridge (8 min). You can board the water taxi at the San Samuelle stop which is a 1 min walk and get anywhere in Venice. The place is on a quiet street but there is a great square just a few minutes away with plenty of cafes. I was a female traveling alone and felt safe here.
Alessandra was very accommodating. She worked with me to add another night when I needed to extend my stay and even helped me sort out transportation back to the airport.