We have never met Eleonora, as the keys can be picked up directly from the door and you get access to the building with a code. The room is all-in-all ok, there is air condition which is really nice on the hot summer days. You can take the boat to Venice, which goes every 15minutes during the day and every 30 minutes during the night. This is important to know, as the time schedule for the nightboats are not shown in the stations. Remember to stand up in time when you are close to your destination, otherwise the boat will not stop there.
We can recommend the place.