Emanuela's apartment was very comfortable with nice views from the master bedroom and kitchen. We loved that she had coffee, tea, and some breakfast snacks for us. We never met Emanuela in person but she had a nice gentleman, Zan, meet us at the vaporetto stop and take us to the apartment and show us how everything worked. He also gave us some excellent restaurant suggestions. The apartment was lovely and the air conditioners worked great. There are a lot of stairs to get to the apartment (as there are everywhere in Venice) so pack light if possible. It's worth it for the lovely views.