Arianna was very responsive and accomodating. She even granted our short notice change in the reservation. The directions she provided to follow was very accurate as well. We got lucky on our way to her place as we found €10! Upon arriving, her assistant let us in 2 hours before our check in time which we are very grateful as we were tired from the flight. Athough we haven't met Arianna, her assistant, Faith, was very friendly and hospitable. The room is exactly as shown in the picture and it felt homey. The toilet is located outside our room but it didn't bother us because it was only ours to use. The toilet had towels and shower gels for us to use. The only thing I could suggest is a hair dryer.:) Overall, we had a positive experience. Plus the location is great as it was within walking distance from the train station and the neighborhood was peaceful at night. Thank you Arianna and Faith! We hope to come back in this lovely place and stay in your place again.