Truly disappointing and the worst part of our trip. Traveled so far to deal with such disrespect from the main hosts Alberto and Gabriele. The host Ketty greeted us so nicely upon arrival. A simple matter that could have been resolved easily in regards to the AC but was dismissed and my daughter and I were treated unkindly and made to feel unsafe. Worst night thus far on our trip in Italy.
To the hosts be transparent with your guests about the AC guidelines and preferences and 7 flights of stairs to your rooms. This is not how you treat guests. Definitely would not recommend