Coincidentally, we rode the same water bus from the train station in Venice to Eldie's place in Lido. She immediately recognized us, however her English is limited and our Italian is nonexistent. That was no big deal because she was very warm and friendly as she showed us the bet route to her home. There, we met her daughter, and the language barrier disappeared! They showed us the ropes of her B&B, provided is a map, and gave recommendations. She was very accommodating, helping with our luggage, asking us when we wanted breakfast, offering midday snacks and coffee breaks. She offered to let us use her personal computer and printer when we thought we lost some papers. If you are traveling to Venice I would HIGHLY recommend staying in Lido and staying with Eldie. Transportation from Lido to Venice is cheap, fun, and easy. We got a 72 hour water bus pass and had no problems. The room we stayed in was clean and comfortable enough. The shower was small and the water pressure could have been better, but that's just me being American. We were thrilled with this place and this trip! Book your stay with Eldie now.