Chiara was a very good host and made us welcome. Toiletries and washing liquid were provided which was great. Also there are condiments, cooking oils, coffee and tea which is very useful. The apartment was very clean and very well equipped. The heating is on a timer which is controlled by Chiara. It went a bit chilly a couple of times but I texted Chiara and she responded immediately and turned the heating up. She was very informative and gave us lots of information regarding local restaurants and shops. The TV only has Italian channels but the WI-FI signal was excellent as mobile reception was a bit hit and miss. The apartment is ideally situated for all the main tourist sites. We would have no hesitation returning as it felt like a home from home.