The room is a great location if you want to be right in the center of busy San Marco.
The bed was a little uncomfortable and the lamp bulb blew, so we had to relocate some lighting. It was very clean and very cute, though. The rooftop was great and cozy.
We did, however, have a huge problem with check in. We wrote in advance that we would arrive close to 16:00. Our instructions were to call a specific number for someone to meet us with the keys. We tried the number and it didn't work. We called Niccolo to let him know we couldn't get in touch with our correspondent and that we were 20 minutes away. We were told we would get a call back. We didn't. So we called again and were told someone would meet us in a few minutes. Each time we called, the person who answered asked who we were and where we were staying. After waiting an hour, we called a third time. Again, who are you? After explaining we had been waiting an hour, we were told to hold on and we'd be called immediately back. That didn't happen. So we called a fourth time, and this time a second person answered asking who we were and what city we were in!! By this time, we had lost all patience. We were told to calm down because they've done everything they could do. Finally, someone showed up to meet us and was very nice and dissolved our impatience until she implied it was our fault for not calling the original number. We showed her the list of calls showing where we tried the original number.
So all in all, it worked out and we enjoyed our stay in Italy. However, we weren't happy with standing in an alley after traveling since 6AM with 10kg backpacks for an hour. We feel as if there definitely should be better organization and that a company should at least know what city renters are in, who they're expecting to check in and what time they're expecting renters.