This was our first experience using Airbnb and Paola made it a great one! She met us at the vaporetto stop and showed us how to get to her apt and all the anemities of her place. It was the perfect size for us (hubby, 18 month old daughter and me). She had a play-pen with pillow and linens and a highchair for my daughter. She even surprised us with a gift of a teddy bear for my daughter! She loves that bear and sleeps with it all the time!
Paola was always accessible and responded to my emails and text promptly. We accidently forgot the keys to the apt on the second day (door automatically locks) and she left work to meet us to open the door within 15 mins! Great service! Good water pressure in shower, washer worked well and the internet speed was great too. Location was great too...we used an umbrella stroller and walked everywhere.

The only thing I would 'improve' on is to change the detergent for the towels and bed linens in the master as they smelt like an old men's cologne (not in a good way). It gave me a headache but by the third day, the smell was practically gone.

Overall great experience and highly recommended! Paola is very sweet and welcoming.