Communication was great, we checked in just on time, and the place was very clean, even better than the pictures, well equipped and beautiful. You just feel at home there. The host has an instruction booklet with pictures to help you to find public transportation and other stuff. We had arrived from Rome to Venice through mestre train station which we walked only 5 minutes to get to home. There are buses 6 and 6L which is very close to the place and directly take you to historical Venice and it costs only 1.5 euro. I highly recommend this place and will definitely choose again if I come back