We didn't meet Giacomo, but we are *so* pleased with his place and his help. My wife and I visited Venice for a little holiday. Returning to this apartment after long days walking the city (bit cold and a bit rainy) was always a welcome relief. Great location, warm, clean, all the amenities. Only critique would be *that WiFi* (Vodafone over mobile network) ... I'm a geek so this felt like pre-Internet sometimes.