Paola was terrific - she met me right at San Marco where I got off the ferry from the airport and led me right back to the apartment. Paola took her time in welcoming me and giving me a run down of the city (it can be a very confusing city so important to pay attention to details here!). She was extremely accommodative and went out of her way for me when I got lost at one point; she helped by drawing me a map and guiding me back to the place. Highly recommended host.