Orsola is indeed a super host! She met us at the vaporetto stop to escort us to Palazzo Albrizzi. She was extremely helpful with arranging transportation and confirming dinner reservations for us. We experienced an unexpected medical emergency while in Venice and Orsola was invaluable in directing us to the local hospital. She was genuinely concerned and her kindness and assistance made a stressful situation more manageable.The beautiful penthouse is perfectly situated in a quiet neighborhood to escape the crowds while still being accessible to all that Venice has to offer. The two bedrooms with en suite bathrooms are perfect for 2 couples traveling together. The outdoor terrace is a bonus. The elevator is a blessing after a long day of touring. I can without hesitation recommend this property. Both Palazzo Albrizzi and Orsola are lovely!