We loved everything about this stay! Having Francesca meet us at the water taxi and show us around was so helpful! The location was perfect! We easily found San Marco's square. When we stayed at a hotel someone booked for us after our cruise we got so lost and never did find the Rialto Bridge. This location and having extra room and personal communication was extremely helpful for us 1st timers to Venice! The bed off to the side of the bedroom was so much appreciated also! And the coffee in the morning. There are alot of steps to get up to the apartment but we managed, even with our bad backs and knees. No matter where you go in Venice you will have to deal with steps and stairs! Book this place! You won't regret it!