Frederico was very responsive. The location was perfect and we grew to enjoy our stay immensely but there is very little charm inside which could be perfect for some but for our family at the end of a long trip we felt a little mislead by the photos and the description. There is a market down the block which made it easy for us to shop and cook. We did not use this as just a crash pad we hung out and that is why we felt the place was a little sterile inside.