Sandra was a great host-extremely responsive to emails and questions. She provided detailed directions on how to reach the apartment from the airport (very easy via the orange line water taxi to the Rialto stop) . She wasn't able to meet us in person but sent her colleague Navardo to meet us at the Rialto water stop-he was very friendly and responsive to text messages. He provided suggestions on where to eat and showed us around the apt including how to use the washing machine. The apartment is located in a great location in San Lio and despite being central, it is still quiet at night and located around the corner from 2 great cafes we went to each morning for breakfast. There is also a grocery store around the corner. There are quite a few stairs to climb and no elevator so that is something to be mindful of if you have any mobility issues-it was not a problem for us.