I had a wonderful experience with Barbara. She was very accommodating and kind. I arrived a few hours early and I was able to drop off my luggage. The bed was very comfortable and the room was very clean. The room is above a busy alley so bring earplugs because it's noisy all night, but I slept wonderful with earplugs. I shared a bathroom with 3 other people, but it was fine. Everyone was kind and considerate. The location is amazing if you want to be right next to Rialto and San Marco. It's right in the middle and a short walking distance to both. If you don't like crowds don't stay here, but if you like convenience, walking and close to water bus (a must with luggage!) please do!!!! Barbara was the best hostess I had in Italy.