the apartment was nice and spacious and well equipped. it was easy to talk to costante before our arrival and he was nice.
However, Fredrica who met us in the apartment and informed us beforehand was not very welcoming (to say the least). She contacted us about our arrival in advance and gave us direction with bus and water bus (total of 9euro per person) and neglected to tell us we can walk ten minutes from the bus stop. when we arrived she explained us about garbage rules (?!) and we asked her about that but she wasn't too nice to explain. She didn't feel the need to tell us a bit about venice or about best way to get from place to place and to the airport. and if all that was not enough, calling your guests "stupido" the minute you turn away is probably not the best idea, specially when the italian word you choose is not that far from it's english version...