Eduardo was very nice and welcoming. He went out of his way to meet us and bring us to the place so that we wouldn't get lost. The place itself is simple and the location is pretty nice although Venice is relatively small and it's easy to walk to just about any point, so location wasn't a huge factor. The only trouble we had with the place was that the wifi was acting up and we couldn't access the internet for almost an entire day. Eduardo informed us that it was an issue with the service provider and he contacted them in an effort to fix it.