Fiorenza is a great host! She was very hospitable and upon arrival, she showed us around the place to ensure we knew where everything was. She taught us how to make Italian coffee and had this incredible book that she made for guests with directions on how to get to Venice and it had suggestions for food with a map. My aunt and I had a great time in Venice and were thankful that we had such a kind host. The apartment is warm and cozy and very clean. Great experience.