The place is exactly as shown in the pictures. The big window and door window is nice when the gondolas has pass by.
The bed is uncomfortable and the binder instructions on how to use the space isn’t in English.
The communication arrangement is kind of awkward because the agency in France contacts you first then connects you to a agent in Italy. Before my trip, French agent emailed me information of the Italian agent and told me to contact her myself if I needed something before my trip so I’m guessing there is lack of communication between themselves.
My flight got cancelled on Saturday and I tried to contact the main office but they were only opened from Monday to Friday so nobody picked up. On Sunday, when we tried to check out and contact our agent in Italy, but she didn’t pick up.
The bathroom is nice. You do have to bring your own shampoo and soap but the towels are provided for you. I saw in another review that there were no toilet papers but there were 2 rolls of toilet paper when we got there. However, the boiler takes forever to warm up.
The kitchen is small but equipped with everything you would possible need on a vacation. However, some mugs and pots look overused by other guests.
I thought the location was pretty far from most of the major places.
Overall, it’s a quiet space for someone who wants to be away from the tourists. I wouldn’t say it was the most comfortable place I stayed at but I guess you get what you pay for.