Sturdy marble and porcelain tiles all about; this is a well built apartment clearly fitted to withstand the abuses of many guests. Though Lucano's role was clearly businesslike (this is not an actual residence) his communication, demeanor, attentiveness, and thoroughness was very professional and reassuring. His greeting in person was very prompt and patient too. The shared kitchen was regularly stocked with breakfast items and the shared bath was stylish, roomy, and perfectly functional. The AC was also in perfect working order. Everything was kept spotless and well maintained, as though we had booked a hotel room. This place makes a great choice for couples seeking a safe, secure, efficient and no-frills home base from which to visit Venice. A degree of privacy is lost with sharing the flat with two other guestrooms, and a security camera in the hall. But for some, this will be exactly what they will need.