Luisa was always very prompt in replying to my queries before our holiday, and went out of her way to make our arrival easy. She met us at the airport and drove us to the apartment, and with the help of Marco, who speaks English, gave us recommendations for places to visit, restaurants, shopping (including an excellent pattiserie round the corner) and an icecream parlour! Both Luisa and Marco were extremely friendly and helpful. The location was very convenient - less than five minutes from where the bus arrives from the airport - and quiet and pleasant. There were several restaurants within a couple of minutes walk, and an excellent co-op which had a deli counter within five minutes. The accommodation was cosy and comfortable, and the kitchen quite well equipped - not that we used it much! Thank you Luisa!