Communications with Isabella was great, she was very responsive and we truly can’t say enough great things about her accommodations - amazing place and service! The location was truly amazing with views of the grand canal across the entire living and dining room. We were even able to have water taxis pick us up directly from the house from the bait slips on the lower level of the apartment. We have stayed at many luxury hotels across the world and I would say this apartment ranks in that category. Extremely clean and well appointed. For sure will stay here again!