The rooms are definitely not the way they are advertised on the website. On arrival at the hotel the reception manager kept us waiting for over 15mins while she had a long and detailed chat with another guest who was going over a Venice sightseeing book with her.

It was shocking given it was a very hot and muggy early evening time and we looked exhausted. The lady could see us standing outside but just went on with her conversation. I had to finally walk into the office and demand to be checked in. Secondly, we were allotted a tiny double room (when we requested a twin room), equipped with disabled facilities. Additionally, the door of the toilet wouldn't stay closed. Both of which were extremely inconvenient given that I was travelling with my brother.

The shower had detachable sides and couldn't keep the water in. Every time we took a shower the entire bathroom got flooded. The room had very short mirrors. Again both points were very inconvenient as my brother wears a turban and couldn't tie it either without wetting it or slouching in front of the mirror. The floor space was so poor that we couldn't open two suitcases simultaneously.

All of it would have all been tolerable if the manager wouldnt have lied to us point blank and denied that the room wasnt a disabled room. The breakfast was pathetic (even the coffee was disgusting) and it was served in a small kitchen like space when the hotel has a large garden area at their disposal. I think it was the worse experience that I have had in my 10 day trip through Italy. Only good thing was probably the location.