This apartment is the best we've ever rented-- and we've rented many. It is clean, newly renovated, beautifully appointed and furnished. Leone was helpful and available. He helped us figure out the best way to get to Venice and met us promptly when we arrived to take us to the apartment. I really appreciated how the apartment had everything that we needed, including many things that most rented apartments don't furnish. We could feel how this apartment has been renovated and furnished with real care and thought. It is full of unusual and wonderful touches-- beautiful photo books of Venice, a nice pack of playing cards, an IPod port for music--- just so nice. We loved the Santa Croce neighborhood where the apartment is located. In November it was peaceful and quiet, a wonderful break from the crowds around San Marco. We enjoyed sitting in the nearby Campo di San Giaccomo and watching the children of the neighborhood play-- a glimpse of the Venice behind its tourist mask. I really cannot say anything less than a rave about this lovely place.