Margherita was so pleasant and kind. Even with the language barrier we felt very comfortable and welcome! The apartment is AMAZING. You are right on the canal, and you can even see the large blue blown glass structure on Murano from your window (especially fun at night when it's glowing.) My husband and I plan on coming back to Venice in the future and staying here again! We loved it so much! And the bed is sooo comfortable. Staying at this apartment is worth every penny you will spend, and more. I reccommend it to everyone!