I had great communication with Iber before we got to Venice and once we arrived I was able to text him and let him know we were heading to our meeting place in St Marc's square. He was there when we got to the shop and took us to the apartment which is about a block away from San Marco. Iber showed us how to use the elevator. It is small and moves slowly but could handle all of our baggage and one of our sons. The apartment is exactly as the pictures depict and is more spacious than I thought it would be. Everything was set up and for us with bedding and towels and Iber showed us how to work the washer, where the drying rack was, wifi, etc. He also gave us a map of Venice with recommendations for restaurants which was very helpful.
This apartment is in the middle of everything but it was quiet at night and felt removed from all of the hustle and bustle. It was close to the vaporetto and Allilaguna stops.
There are 4 of us traveling and this apartment felt spacious and open. We had a nice large bedroom with plenty of storage and one son had a smaller room with a twin bed and the other son slept on the sofa bed. We had everything we needed.