Beatrice was very quick to respond to our questions and fix any items we needed. As others have mentioned, the apartment is a 10-15 minutes walk away from touristy attractions, its very close to the university and train station. We didn't utilize it, but there is a water taxi station near by. The apartment was clean, wifi & shower temperature were good. The AC unit in the bedroom, keep us cool while we slept, but it was not located in a place to keep the entire apartment cool. The living room/kitchen became really warm during the day. We enjoyed our stay, but would recommend this place would be better suited for shorter 2-3 day stay.