We arrived in Venice and Silvia arranged for a friend to meet us at one of the water bus stops. He then showed us to the apartment which was great as it is complicated to navigate around Venice, especially with luggage. The apartment was as shown - clean, air conditioned, and spacious enough for 2 people. Silvia also left some small snacks for us when we arrived which was a nice touch. When we were trying to navigate to the airport, Silvia responded quickly and often. I would recommend the apartment to anybody visiting Venice. It is within walking distance of everything and is tucked away from the extremely touristy area. Thanks, Silvia!