The overall experience with Paolo and Ricardo was overwhelmingly positive. They both communicated readily with us and very easy to get a hold of. They shared their numbers. They met us at the entrance to the house and gave us a tour. They brought breakfast items for us. As a professional traveling with children ages 6 and 8, I really appreciated this gesture. Paolo even stood in line with us and helped us get tickets back to the train station on the way back to Rome. The place is absolutely beautiful. The decor is amazing, there is a washer and dryer, and the WiFi signal was perfect. This location is perfect for visiting Venice. Really, we could have not asked for better hosts.