Robert and Paolo take great care when inviting guests into their family home. Paolo met us promptly at the water taxi upon our arrival to the neighborhood, helped us with our bags, and showed us major landmarks so we wouldnt get lost in Venice. Once in the home he was very thorough in showing us our accommodations and making sure we had everything we needed. Paolo even took time to review the area with us, shared a quick plan of recommendations based on our time in town, and made sure we felt safe and comfortable. The house is in an amazing location, and we had an incredible time exploring this unique city.