Roberto sent me messages a week before we arrived, co-ordinating our meeting point and time.
The stay was well organised and described and Roberto was punctual. The availability of a number of tour books and maps of Venice was useful.
Cold water bottles and a few nibbles on arrival were a nice touch.
Also having a drying rack was handy to enable using the washing machine.
I used the kitchen and found it clean and well appointed for preparing a basic evening meal.
Location to ACTV transport was good (100 metres). Restaurant downstairs was handy for late night coffee / desert.
I would definitely use again or recommend to others.
Well done Roberto.