I really appreciated the nice communication between me and the host, responded quickly. She also helped us find a gondola ride! The apartment was lovely had many rooms and the A/C worked really good. It was nice having a washer but it is a very small washer and she doesn’t want you running it while gone, so it’s hard to do wash at all. Some of the directions I was being sent weren’t in the right location, I figured it out after a bit but I don’t think she should even have the link to the different location since she knew it already didn’t work. Also I big one is she does mention that the apartment is on the second floor however we didn’t realize how many steps and how narrow it would be so if your planning on taking heavy luggage I would look elsewhere.