Our hosts were, by far, the most helpful I've ever experienced with recommendations and advice about transportation from the airport to their apartment, restaurants, cafes, shopping, sightseeing, etc. And they were very quick to answer texts and emails before and during our stay there. The apartment is light and airy and in a WONDERFUL location, close to the main street and overlooking a small canal yet very, very quiet. Very close, too, to restaurants, small cafes, ferries, etc. Really couldn't ask for better when it comes to location and hosts. Bed was very comfortable and the toiletries left for us were the best I've ever had from any lodging. Lots of room to spread out if needed in the living room. We really didn't use the kitchen but it looked like it was quite functional although small. Small shower but good water pressure and spray. Washing machine instructions in Italian but my husband has an app on his phone that translates into English so we were able to decipher enough to use it. Highly recommend staying here, you won't be disappointed!