Rosa’s communication was excellent and she was very responsive. The 4 of us were met at the vaporetto stop and taken to the apartment on the first evening. The apartment is in a quiet, residential neighborhood yet close to everything. It was much bigger than we expected and had a great living/dining room with a big table and comfortable chairs; it overlooked a small square. The apartment is up 3 flights of stairs so be aware of that if stairs are an issue. We had a great stay here. there is a small grocery very close by, and a large Coop about 5 minutes’ walk from there. Definitely recommend staying here!