We didn't meet Laura but she was kind and helpful prior to our arrival. We were welcomed by Paolo, he was very accomadating regarding our flight delay and picked us up at the bus station to show us the way. He is very friendly and helpful, gave us many tips about Venice.
The appartment is really nice, in a peaceful courtyard, very clean and quiet. The location is perfect, in a lively neighborhood but without many tourists and not a sound in the appartment!
Thanks again for everything, our family week-end in Venice for the Carnaval was magic! Grazzie mile!