I've stayed at 7 Airbnb's and this was my first bad experience. I'll start with the only positive thing about our stay, our contact (who works for the property management company) was easy to communicate with, met us early, and was very helpful and kind. That's about it. After our contact left, my wife went to shower and noticed there was no soap, no shampoo and only half a roll of toilet paper. I was a bit surprised since it's professionally managed, but figured it was just an oversight. I called our contact to let her know, and she told me that it's our responsibility to provide our own. I was shocked. Toilet paper is not something we travel with and Venice is not exactly the easiest place to find a quick store to buy these supplies.

On top of that, the floors felt grimy, the shower was dirty and the worse part was the bed. It was very comfortable, sagged, and had disgusting blankets that felt cheap and dirty.

It was so bad and uncomfortable to sleep we actually ended up leaving a day early and went to a hotel for our last night. If all this wasn't bad enough, upon leaving and reading their instructions, we were required to dump our own trash and remove the sheets and fold them on the bed even though they charged me a $59 cleaning fee!

I understand that we were not staying in a 5 star hotel and we're pretty tolerant travelers. Unfortunately this unit tarnished our stay in one of the beautiful cities in the world.