We had the pleasure of staying in TWO of Giacomo's Air Bnb apartments, when our flight home was cancelled and we need to stay in Venice for 2 extra nights. Giacomo was extremely helpful and prompt at responding to our queries - we also arrived late due to a delayed flight, but no problems with self check-in. The apartments were great, have everything you need and are in SUCH a good area - really quiet at night, but just over the bridge from some great bars and restaurants. Very close to 2 vaporetto stops and an easy walk to the train station as well. Brilliant stay, would definitely recommend and will use again when we return to Venice.