This place can't be beat for fantastic location, yet very quiet on a side street just off the Grand Canal. We didn't get to meet Susanna but her son, Giovanni, met us at check in. He proceeded to give us an almost hour long overview of Venice, marking up a detailed map for us with sights, restaurants, and more. He gave us local tips on how to best enjoy the cicchetti bars that we never would have known. Giovanni's restaurant suggestions were all fantastic. We highly recommend staying at Susanna's when you are in Venice.