We never met Giorgia but she was always very prompt in any communication I had with her. We met Manuela and she was very nice, welcoming and helpful. The apartment was very modern internally as described and I could not fault it. The neighbourhood was fine and location was good as was quite close to train station( Lucia ) and bus station ( Roma ). Luckily we met a porter at the first bridge we encountered and he took our luggage straight to the apartment (15 Euro's well spent as we were travelling with 4 large cases ).