Luisa was very welcoming and was in regular contact before the trip. She picked us up from the airport despite the late and delayed flight for the cost of the shuttle plus 40 euros fo the late check in which was well worth it. The flat is in a perfect location for arriving and departing from Venice as close to the train and bus station with a supermarket nearby. It is 2 min walk from the grand canal where you can get on the river bus or walk to all areas of Venice. It was very quiet but also very pretty. I would definately recommend Luisa and her flat and would stay again, which I hope we will as loved Venice and that was with 2 children aged 12 and 10! Thankyou Luisa, we had the most enjoyable stay.