We reached venice (piazzale roma) quite late (11pm+) but still checked into the accommodation easily with his directions to the meeting point. He was also very helpful and oriented us to venice and gave us recommendations even though it was very late and he probably was tired. The apartment was very clean and well equipped. There are basic things in the kitchen if you want to cook and plenty of utensils. Towels are also provided. I would say that it is hotel standard if not better with the personal touch. The location is also pretty near the train station if you're coming by train, and a walkable distance if you're coming from piazzale roma. There is a water bus station (Guglie) that is very near the apartment (less than a min). Would recommend!