Alessandro and Lucia were excellent. Messages were almost instantly replied to and, on request, gluten-free breakfasts were provided.
The Loft is brilliantly located. It is just opposite the railway station (so is always easy to navigate back to) and is just a 5 minute walk from the bus terminal.
The Loft was clean and very well equipped. Alessandro had provided copious snacks, tea, coffee and water. Even a small carton of milk and lots of breakfast foods. There were also bathroom amenities if needed along with a safe, hair dryer, fridge, a great quality cooking hob and tv.
The veranda is also a good size and a nice spot to watch the world walk by below.
There is also a possibility to get a later checkout and to leave luggage securely for later collection.
We would highly recommend this place if staying in Venice.