The apartment was nice, spacious, clean and in a good location, however I can not recommend it due to the ridiculous experience I had with the Host. The communication was very bad. Elisabetta didn't answer our question concerning the reservation over the course of few months. Few days before our arrival we tried to contact her again serveral times without luck. Not being able to make a single contact was very stressful. Less than 24 hours before our arrival I had to contact Airbnb assistant and with her help we managed to get in touch with Elisabetta and received information on how to reach the apartment. Unfortunately, Elisabetta's lack of communication continued through our whole stay. After meeting us she explained her house rules, she asked us not to leave air conditioner on when we leave the apartment, which is very understandable and easy to follow. Unfortunately, what was the most annoying during our stay at Elisabetta's apartment was the fact that she was constantly at our doors or asking neighbours to eavesdrop what we were doing, especially whether we were using air conditioner. I felt that our privacy was very much invaded. Heating is not allowed in Venice untill October, but temperature at some nights at the end of September drops below 13 degrees. The old walls of venetian buildings are very thick and even if the temperature in the mornings was warmer, it was still very cold inside the apartment. We used the air conditioner in the mornings, because we were cold, which we thought was reasonable, since there was no heating as I mentioned. However, Elisabetta decided one morning to turn off the electricity, because she didn't want us to use the AC (even though she only asked us to turn it off when we leave the apartment). She didn't consult us in any way, we only received a text message with the information of what she has done. We couldn't used any electronics, couldn't even prepare a breakfast, because the stove were electrical. It was a bizzarre situation. I didn't come to Venice and paid hundreds of euros to negotiate heating and electricity conditions. This is just unacceptable. It's not even that, I just find it very disturbing that she knew what we were doing in the apartment. This was our first bad Airbnb experience. I do not recommend Elisabetta as a host to anyone who doesn't wish to start their holidays under stress and who values their privacy.