This place was perfect! First, they made check in so easy. Told us to meet at the pizza place across the street at a time. They even came earlier to accommodate us. From there, he helped us bring our bags up, and showed us the place. HE gave us lots of recommendations. Let me add that you literally have a view of san marco square from your balcony... incredible! It was so so clean and Patrick had great communication with us! The place has everything you need and more! We highly recommend this place! Thanks for an awesome stay!