Although we didn’t get to meet Giacomo he was always conscious of making sure we arrived okay, had what we needed and that our stay was going well through texting us. The apartment was like being home, it had everything you needed and a nice atmosphere. It is in a street that has any essentials you need. It was away from the busy centre ( but good for us to visit our daughter on Lido) so we did a lot of walking but felt we got to know Venice a bit better by doing so. We had a great time.