Sergio and Loretta are some of the kindest people you'll meet. The apartment is an excellent choice when staying in Venice. The locaiton is a few minutes from Accademia stop. Even so we never used the Vaparedo except for arriving. We just walked everywhere and in 3 days we say every part of the city. The apartment is so quite. The balcony has a spectacular view with a moterized canope that retracts. We enjoyed an excellent stay. You have seen the reviews about the stairs. For us it was no big deal. If you are really out of shape and detest stairs, really Venice might not be the place for you. The entire city you are going up and down bridges constantly, so a few more stairs when you reach home is of no consequence. When going to airport we did not use the Vaparetto. It took us 22 minutes to walk to Piazzale Roma where the ATVO bus takes you to Treviso and Marco Polo with 6 children. In conclusion, this apartment was ideal and we highly, highly recommend it.