Giovanna was extremely welcoming and had champagne and nibblies on arrival which was a lovely touch. She also had an English speaking person on arrival for communication which was great and he was also very nice. Location was great as just away from the crowds and felt more relaxed. We covered the city mainly by foot and was easy to make your way around. We had an issue with the air conditioning and they fixed this straight away which was fantastic! The apartment had really good sized bedrooms. The main living area and kitchen weren't huge but was all that we needed. All utensils and the little things that were provided by Giovanna in the apartment was really appreciated. Would definitely recommend this apartment to get the real feel of Venice!