Everything was great! They picked us up from the boat and the walk to the apartment was a couple minutes. It was exactly as described, clean and perfect location to everything. They had excellent communication and gave detailed instructions. If you are traveling with children, you should know that the top bunk rail fell off the bed while my son was sleeping. Luckily, he did not fall out as it would be an awful long drop to a hard cold floor. I am sure they fixed it well, but it is bolted into particle board, so give it a good tug if your child will be sleeping in it. Otherwise, it was all excellent and we were very pleased with our 3 night stay.