We felt very welcome! Mariacaterina was at work so she had her mother greet us, and she was very welcoming, explained the apartment and helped us understand the neighborhood. Mariacaterina helped us arrange very early airport transportation, which would have been very difficult to figure out on our own. The apartment was exactly as advertised, and was our favorite AirBnb over our 2 week European tour. The patio overlooking the canal was the best, and the apartment was very quiet and comfortable. I highly recommend this and we would definitely return!