We arrived in venice and contacted Francesca. the place was a little bit hard to find so we met in a plazza not far from the epartment. Francesca was very kind and hospitable. The place was exacly as promised. Francesca sat with us an hour or so and explained everything regarding our stay and gave us a lot of good tips on restaurants, events and parties in venice. All in all a wonderful host, a wonderful epartment and a wonderful city.