Giovanna was very welcoming! She met us at the vaporetto stop and led us to the apartment which we found just as described on her Airbnb site. Giovanna had everything prepared, including suggestions for grocery, bakery, places to eat... and she was very responsive to quick messages and questions during our stay. She even gave us a lovely bottle of wine! We really enjoyed her apartment and can highly recommend it for location, amenities, quiet, and a great host!