Francesco was very helpful and communicative. My favorite feature of the apartment was hands down the lovely, full-size bathtub with whirlpool jets. The view from the living room looks over the canal and street where all the glass shops are. You get to experience a lot of the life and culture of Murano. The apartment does not have wifi, which can be tricky if you don't have an Italian phone plan. There is a little restaurant and supermarket down the street (Francesco left me a very helpful map with it marked) that has wifi available. Since Murano is separate from the other islands of Venice, you will need to take a vaporetto to get to the main islands. The apartment is very close to a stop, though. A great place for a weekend getaway!