I would not recommend this apartment. It does have a good location but I feel the company is very misleading about it. The address they list is missing the street name (it’s actually 3327 Calle Mocenigo Casa Nova) and when I mapped it online as they had it, it showed it right on a canal in a better area than it is. Don’t get me wrong, it is still pretty close to things and is in the San Marco area but not where it showed. And the pictures make it look like it’s on the canal but it’s not. The apartment building is on the canal but the apartment is not, at all. The pictures also show a garden/patio area but they did not tell me how to get to it and I couldn’t figure out how. I could see it from our window but I think it was a view but belonged to someone else. I messaged ahead of time to find out the check in process but I got no response. I just got a message telling me what water bus and stop to get off on. I thought I would be okay since we had mapped it ahead of time but with the bad address they gave us we were searching for it for hours, in 90+ heat with our luggage. We didn’t have phone service but eventually borrowed someone’s phone to call. They seemed upset we had got lost because of the bad address they gave us but met us and checked us in. The beds were set up as two kings and we needed 4 twins, Evelyn did change them after complaining a little. The AC in the bedrooms worked well but the one in the living rooms was not vented to anything and the hose wouldn’t stay on so we could vent it to the window so it stayed very warm in there. The couches were very uncomfortable as were the beds in one of the rooms. The fridge was also not working properly. It was not cold enough but we didn’t realize it until the following day when the water bottles we put in the freezer were not frozen the next morning. We then checked the fridge and our leftovers we had put in there didn’t feel cold either so they were wasted. I messaged and told them and they said Evelyn would come to check it but she never did. So overall I was very unhappy and I’m really not one of those people who complain about things. I just feel they were so misleading, if they had been honest I would have chosen one of my other choices that were actually on the canal.