Valeria was a wonderful host. She spent time with us explaining entry to the home, the various features in the room, and provided guidance to an unusual city. The apartment is an interesting historical building, and the location in northern Venice is near the train station and ferry stops, yet far from the crowds of St. Mark. We also enjoyed being near the Jewish Ghetto and its restaurants.
During our stay, part of the shower floor regrettably cracked. Valeria provided many options for us in an effort to make things right. These things happen, but not every host is as responsive and hospitable as Valeria was. When our time to leave came, Valeria gave us directions to catch the boat to the airport. We enjoyed our stay at Valeria's apartment, and her response in a less-than-ideal situation was illumanitive and I thought worth sharing.