Experience was great. Elena met us nearby the location at an easy-to-find station and walked us to the apartment, giving us information about Venice. The apartment was perfect size for my sister and I, with a hide-away bed so that we could have extra space during the day and comfortable sleeping accommodations at night, as well as good storage to unpack. Good location, easy to find, comfortable, Elena was nice and stocked some breakfast options for us. Overall would definitely book again.