The location of the apartment was great and was all we needed for a couple nights stay. The apartment was a really good size for the two of us, easy to find and explore Venice.
Unfortunately, the apartment wasn’t thoroughly cleaned before our arrival. Bed sheets and towels were still washing in the machine when we arrived and were left there. The floors hadn’t been swept or mopped and the bins hadn’t been emptied. We very politely communicated all of this to Mario but he did very little to accommodate us. We had to involve air b’n’b for the basic hygiene matters to be met especially during Covid. The customer service team was also really unhelpful in getting our issue resolved. Furthermore, the pillows were really old, rock hard and lumpy. The towels they gave us were so old and were slightly damp. I wouldn’t recommend staying here based on cleanliness and the lack of care or concern from the host.