This was one of the most frustrating times dealing with a host on Airbnb. The space itself was as expected, but we noticed on our first day that the only air conditioning unit in the apartment was not working properly (the air was not cold). We reached out to EasySuite about the problem and they sent a maintenance person the following day. The issue was still occurring following this and the maintenance person came back a second time. The man we dealt with from EasySuites kept telling us that the unit was working just because a little bit of air was coming out, however the unit would not go below 28 degrees Celsius. The temperature in Venice was well over 30, which made the apartment unbearable to be in. EasySuites offered us one fan the second night (which was not sufficient for 3 people). They tried to tell us that we were turning it too low, so at their request we tried to put it only a couple degrees lower, but the unit didn’t respond to any changes in temperature. In the end, we had to get Airbnb customer service involved as the booking promised air conditioning and they barely made an effort to help us and were very rude in the process. If you have the same issues we had, reach out to Airbnb customer service. Beware booking this apartment, especially in the summer!!