Chiara was a fantastic host, I really don't know what I would have done without her. I phoned her to let her know we had a travel delay and I was dragging a huge broken suitcase with me. Not only did she pick us up from the station but brought a little dolly to help me carry my broken suitcase to the apartment. The apartment is beautiful! Much nicer than the pictures represent. You can tell Chiara takes great pride in the home and taking care of her guests! She is also very knowledgeable on the city and is more than happy to recommend great places to eat, gelato spots or anywhere you may need. The location is central and within walking distance to St. Mark's square. We felt safe and were more than happy to have rented her home! On our departure I needed to mail some things back to Canada and Chiara came to the UPS with us just to help out with any language barriers we may encounter. I highly recommend Chiara's apartment and can't thank you enough Chiara!