The apartment was very clean and appeared the same as in pictures. The location was great and easily walkable to all major sites in Venice.
Our complaints were lack of towels, toilet paper and extra sheets. We were given one bath towel per person and only one hand towel for a family of four. We also planned to use the pullout couch, but there were no sheets. When we asked for additional towels and sheets, we were told there were no extra towels (even though we could see some in a locked closet) and that we should have informed the host in advance that we planned to use the pullout. Corinne does not live in the area and is unavailable for additional needs. There were only two small rolls of toilet paper in the apartment and we had to go buy our own for the last day.
We were also told to call the host upon arrival at the train station and she would meet us at the vaporetto stop and walk us to the apartment since it can be confusing. When we called from train station, she let us know she was busy and sent a vague map to find the apartment. We had to use GPS on our phones, but other instructions for retrieving keys were clear. Was a little disappointing as she made a big deal about meeting us.
Would probably look at other options if we return Venice.