We booked just 4 hours before arrival and promptly got answer to our questions how to arrive to Lido with car. Elide and her daughter Francesca (who speaks excellent English) waited outside when we arrived and made us welcome. We booked two nights. First night we had a very small room with private bathroom though. There was an issue with warm water but it was fixed in minutes. Second night we were upgraded to larger and very nice room with no extra cost. Bicycles were provided free to tour the island. Venice area map was also given as well as information how to best visit city of Venice itself. And of course information of local restaurants. Breakfast was good and abundant. Nothing to complain really if you don't count multiple keys to get in and around the house. Thank you Elide and Francesca!!!