The host was responsive and gave good instructions for finding the property. She met us in person. She was helpful in providing details about how to get to the nearby bus/tram station and which tram to get for Venice. She also took a 'city tax' of ten euros in cash from us.
Maybe we should have paid closer attention to the description of the property but we thought we were going to have our own kitchen and not the use of a small communal one, shared by a number of properties. We did though have a small fridge of our own in the room, but eating breakfast was a bit of a pain.
The electronic shutters were fantastic for keeping out the early-morning sun, and the bathroom is really nice and modern - private with toilet, shower and sink. The air conditioning unit was not great though. We googled the instruction manual for it, but it seemed like whatever we pressed on the remote it would just revert to a pre-set programme, which involved it turning itself off frequently.
I can't fault the location at all. A short walk to the main bus/tram station, and within a ten minute walking radius you can reach lots of bars and restaurants in Mestre. An ideal base for visiting Venice.