Thank goodness we only stayed for 1 night!
My boyfriend said I got Airbnb Catfished! He wanted to give negative stars!
All 4 of us have never stayed at a place so unsanitary or unprofessional for the money we paid.
Only PRO =Location. It’s off the Arsenal boat stop. Take water transport from train station.
CONs………. 13 of them!!! Poor response time, rude, and dirty.
1. 21 hours reply delay when response time is listed as 1 hr. I messaged the host Saturday late Night after midnight (really sunday 1am) telling her I’ll send our photo ids later in the day, and to provide self Check-in details. By late afternoon there was still no reply. I messaged the host multiple times with no response until close to midnight. We were heading there the next day 7am.
2. The address link and the map photo do not correspond. The link takes you to the listed address but to a different area of Venice. Whereas the map photo does not show the street name, hence one will not be able to locate this Airbnb. Numerous searches were done by my friends and address and links all resulted to wrong location. When this was asked the host was not helpful nor provided clarification. In fact, replies came across as rude and insulting as I had provided screenshots and info of what internet showed. Host at the end, sent a highlighted route from the Arsenal stop.
3. Moldy damp musty smell upon entry
4. Kitchen sink leakage from cabinet when in use. Leaks throughout kitchen into hallway.
5. Bathroom toilet broken lid and flushers without cover.
6. Shower is moldy and with rust. Small too.
7. Shower curtain is old and dirty.
8. Lights in 2nd room does not turn on. We used in the dark with our cell flashlights. The sofa bed in room is old as well.
9. Spider and webs. One was next to the bed and nightstand in the corner wall.
10. Not sure if they left this for us or if it was from previous guests- Croissants in kitchen were unappealing and only had 3 (there were 4 of us).
11. No paper towels.
12. No garbage baskets/ trash bins in unit.
13. 2nd bed is uncomfortable and curves to the middle.