Hotel is 3 stars and the facilities are also at the 3 stars rating. Breakfast is little disappointing due to the limited choices (just basic stuff to select from). Room was clean but toilet at the reception area required (at that point of time) little bit more care and cleaning.
Overall good, meets its 3 stars hotel category. Reception stuff was very friendly and tried to make everyone feel welcome and tried to gave guidance (we asked for recommendations of restaurants in the area for dinner as we arrived late and we were provided with 2 options. One of the options we liked but Google said that restaurant is closed so the receptionist called the restaurant to check and she informed us that restaurant is open, so we walked around 10-15 min to get to know that yes, it is opened for private party…. Similarly we were informed that there are special discounted tickets to travel in Venice for kids which can be bought only at the ticket counter as they cannot sell those in the hotel, we waited in line in Venice ticket counter to get to know that there are no such tickets).
Overall experience is good.