soooo take my review with a grain of salt—i’m SURE this isn’t a normal experience.
the host requested that i text elio once we were on the bus to the apartment, which i did. checkin was super easy and quick. the place is in the PERFECT area. like, beyond perfect. close enough to tourist spots without being too busy.
there were a couple things that should be fixed (the chandelier is hanging off the ceiling with a tea towel covering the wires and there is some mold growing from the ac) but the space was perfect. definitely could’ve fit more than just the two of us, and comfortably.
our issue was that the power and water stopped working. altogether. when we realized it wasn’t a temporary thing (after being gone for 5ish hours) we let elio know and he told us we should have let him know sooner and that he would fix it. we left again and went to the beach. we came home that evening to, again, no water or electricity. we let elio know and within 2 hours he came (and insisted that we had plugged things in to cause this—but only had plugged in the phones) but could not fix it. we had to cancel our dinner plans with friends bc it took another 2-3 more hours to convince him that we would have to go elsewhere on their dime and then get checked in. during this time we were sitting in the complete dark with dead phones and sandy bodies. it was a nightmare. the next morning we were asked to give our keys to reception bc our room wasn’t ‘sure’ for the next day. it eventually was fixed but the experience was not ideal, to say the least.