Piccolo is an amazing host! She is very friendly and more than willing to help with whatever you need. She is learning English, but if you download Google's Italian dictionary you will have no trouble communicating more complicated sentences. The apartment was spacious, comfortable, clean, and had a beautiful view of the grand canal entrance. It is close enough to walk to the top sites, but far enough away to be secluded from the touristy parts. I would love to stay again some time soon!