The welcoming was excellent. Chiara contacted me few days before to give info about arrival. I asked for a romantic surprise in our room and she did excellent job on making it a real surprise. The apartment is beautifull and clean. You have everything you need. It feels like a real home. Good for staying there. Also when you go outside you find bus or tram stop that will take you to Venice. There is supermarket around the corner. On the website they advertise exactly what you see is what you get! Overall fantastic