From the comprehensive directions to get to Giglio with no trouble at all, to the help with the our loaded luggage over the bridge to our accommodation and excellent tips to help us with our stay in Venice, Roberta and Paolo were superb hosts. This accommodation far exceeded our expectations. It was very comfortable and spacious. The pantry was well equipped with coffee, tea and pastries. Milk, juice, butter, yoghurt and bottled water in the fridge. Wow! I wasn't expecting that. Thank you Paolo for showing me how to make an espresso for our morning coffee and sorry for taking up so much of your time that you missed yours! This is a very comfortable and safe apartment with all the amenities that frankly sometimes a five star hotel fail to give (particularly in the bathroom). The hosts showed their experience with all the little touches. We are only sorry that we didn't have more time to spend here. Excellent value and superb location.