Overall, our experience was pretty good. Having AC and a private bathroom was very nice. They let us leave our bags before check-in. The apartment is close to the train and the bus into the city, which was awesome.
However, the man who let us in and worked there was a little off. Not very nice or helpful and for the first half hour was confused about who we were and where we were staying. There was also a definite communication barrier (not his fault, I don't speak Italian), so if you only speak English be ready for that.
There was one other man who worked there and was very helpful. He let us use some bowls for our dinner (note: kitchen is not for cooking in, just for eating breakfast, which is served each morning).