This air bnb is very well run - as a business. There are many clearly written, and seemingly stringent rules. Everything was very clean and very well organized, but compared to several other stays in multiple countries (including others in Italy), the experience is impersonal. This is great if that’s what you’re looking for, but for us, we especially enjoy interacting with people so we were disappointed by the atmosphere. I would suggest you read their house rules carefully before booking. It may work for some, but it just wasn’t our style. We enjoy something more personable and interactive.
All that said, our hosts met all their obligations and responsibilities without question.