Elena was an excellent host. She was very helpful in guiding us to our location from the airport using whatsapp. She responded to all of my messages within minutes. The loft was very clean, and comfortable to stay in. The AC was great after a long hot day of travels. The apartment cooled rather quickly. Elena had a guidebook with suggestions of places to visit and restaurants to try while in Venice. Very thoughtful of her!!
The only problem we had with the place was the location is kind of away from the public eye in an alley way (as I imagine most Airbnbs are in Venice). We were two girls traveling alone, and we were afraid to go outside when it was dark out.