I started at Ezio's flat for a total of 4 nights.
Ezio had been unresponsive to me from my initial message to a message the day before my check-in for details on checking in. I tried messaging him on the Airbnb messaging platform and calling his provided contact number.
That didn't work out, so I had to call Airbnb customer service three times to try to get in contact with him. By my third time, it was already 10:00 AM and my supposed check-in was at 2:00 PM in Venice. I decided to call him again and by some miracle, he picked up at around 11:00, just several minutes before my train to Venice was about to leave. Note, all of this was done while I was roaming, so this was expensive.
He told me to meet him at a not known address in google maps at 3:00 PM, when I told him in all my previous messages that I wanted to check-in earlier. This unknown address is also different from the one listed on the AirBnB.
When I finally got there, I was greeted by someone who was not Ezio who quickly showed me the flat, then left.
The first thing we noticed was that the Wi-Fi was not working. I messaged Ezio about it and that was a dead end. He said he would look into it and never responded afterwards.
The next thing was that the bed sheets and towels were not clean. The place in general was not very clean and many of the things, such as the towels felt used.
Worst of all, there was an ant infestation that Ezio failed to tell us about. There were a couple of traps laid out, but the lack of information was apalling. The ants were all over the kitchen and the surrounding area.
Here is an album of the photos taken of the infestation:
http://imgur.com/a/zGdlp
All in all, this was my worst AirBnB experience ever. I don't understand how he has so many good reviews. I was severely disappointed in my experience and the time wasted trying to get in contact with Ezio. Please save yourself the trouble and look somewhere else.