Alessia went above and beyond to ensure our stay was easy and pleasant. She provided lots of information on Venezia and provided local tourist guidebooks and maps to help us. The apartment was beautiful and in a great location. Alessia gave us detailed descriptions on how to get there and met us to introduce the area and apartment. She left us some lovely breakfast snacks and some very helpful bathroom toiletries. She checked in on us to make sure that we were ok and enjoying our trip and was extremely accommodating with checking out, allowing us a small area to leave our bags a little longer, while we explored. Would highly recommend this place to all! Thanks again!