From the first booking, Francesca and her team were fantastic. They provided maps, details of the city and all the contact numbers we needed should we get into trouble.

We were met upon arrival at the dock with a warm friendly reception and shown directly to our apartment.
During this time were also given a few tips regarding restaurants and places to see which helped us greatly.

The area of the apartment was perfect as it allowed a break from the crowds and the noise being only 10mins walk from to St Marks square. The actual apartment location faced a lovely little square with the river in front allowing us to board the water taxi's right from apartment. Fantastic when you don't want to stand in large crowds waiting for an overloaded ferry or need to head back with your bags to the station.

The apartment building was having renovations but didn't bother us as this is only the ground level and the apartment we had was fantastic. The apartment is exactly as it is described with 2 floors. The bedrooms and bathroom on the lower level and the lounge,kitchen and balcony on the 2nd level. The house was extremely neat and beautifully decorated with all the amenaties that one needs from wifi to fully stocked kitchen. The apartment has European plug adaptors for those who forgot to bring their own.

Watching the New Years fireworks from the balcony which faces the direction of St Marks square rounded off what was an enjoyable stay.

The whole holiday went of super smoothly. Should we come to Venice again we would definately be looking to take this apartment again.