This is a very roomy and comfortable apartment. All three beds were comfortable; bedding was clean and comfortable (not luxurious but good standard household bedding). Towels were good quality and plentiful (two sets laid out on beds and extras in the drawer under the master bed). Kitchen well equipped. Two air conditioning units cooled the whole apartment well even in very hot temps (had to leave doors on the bedrooms open to allow the cool air to flow through the apartment). The apartment is on the third floor - it is three flights of stairs, or, up a few steps to the landing where there is a small elevator. We used the elevator to transport our luggage and if we were especially tired when returning to the unit. The neighborhood (Castello) is quiet nice - a real neighborhood, outside the tourist center, but you can walk to St. Mark's square is 35 mins or so. The Saint Elena (or S'Elena) water bus (the Vaporetto) stop is a 5 minute walk from the building. There is small, casual cafe and more substantial restaurant right nearby. If you walk to Garibaldi street (about 15 mins) you have many cafes and a larger grocery store. Our check in ended up being much later than we expected. I kept in touch with our greeter, Irene, who was very gracious and helpful despite us not getting there until close to 10 pm. We did pay a surcharge for the late check in, but that seemed reasonable to us. I would certainly stay here again.