Before the travel date, Sebastiano barely answered that made me worried; however, he contacted back once the travel date got closer. His sister, Grecia was so lovely. She welcomed us and showed us everything. We really love how friendly and kind she was. She even suggested us where to eat. The apartment was perfect for four of us. The beds were comfy. The view from the room was perfect. Location is the gem if you want ti be near St. Mark square. Overall, I highly recommend this place!