Paolo and Roberta communicated with us in advance and provided very accurate directions and a few transportation choices to arrive at their house. Paolo met us at the Vaporetto dock and led us right to his home. He has a great sense of humor and made our check in very easy and informative. There were snacks and drinks in the refrigerator waiting for us when we arrived along with some pastries. The apartment was comfortable and very clean. It was decorated nicely and tastefully. The bathroom was perfect. The pictures of the apartment do not show just how beautiful it really is. The location could not be better. It was convenient to everything we experienced. It is in the nicer section of Venice.