Check-in was a bit rough for us because we were delayed since getting on the wrong train. Lara was trying to accommodate us but it was a bit difficult because her associate Silvia was also responsible for checking in other people and so we missed our "assigned" check in time and had to wait 1.5hrs after arrival. But after meeting Silvia and seeing the apartment all was forgotten. Silvia gave us great local recommendations and explained the apartment. She also allowed us to check out a bit later/leave luggage instead of walking around with our heavy bags on our final day. The apartment was amazing and big! Great A/C. Kitchen had all the amenities. The jacuzzi shower was the highlight after all the walking in Venice, especially with waterfall function. Bed was quite comfortable and we usually have bad backs. Location was very central, 5-10min walk to everything. Grocery store just down the street. Super close to our favourite eatery Farini!!! There are 2 flights of stairs to the place, no elevator but that didnt affect us. If you want an amazing stay away from the very touristy area but still very central stay at Lara's!! We miss that shower already!