I booked Gianna’s place for my in laws stay in Venice for 2 nights. They don’t speak English but Gianna was very accommodating and helpful. She communicated very well on the day of check in with quick responses to my updates of their arrival. She met them at the Rialto water taxi stop and I sent her photos of my in laws so she would recognise them. The check in went smoothly despite the language barrier and her apartment was very convenient to all the tourist spots. There were three doors to access the unit so my in laws felt very safe and her apartment was clean and they would definitely stay again. They were so glad I found Gianna’s place for them.