The flat was amazing, spacious, great location to San Marco, so made it easy to find amongst the Venice streets, and kitchen was stocked with utensils, coffee/tea/sugar, nothing in the fridge. Flat was located on the top floor (5th?), so if you have a lot of luggage, be prepared! Internet was good, quick. Communication was a lot of back and forth, sometimes delayed, language barrier. Just put to either meet at the ferry station or at the nearby Hard Rock cafe. Overall great experience, would recommend and stay again should I be lucky enough to visit this beautiful city again.