Great service for a first trip to Venice. Chiara gave us great recommendations before we even arrived. We were met right when we got off our water taxi and walked us to the apartment. No risk of getting lost with bags in tow! Also allowed us to drop our luggage off early and explore without our bags while they finished doing a great job cleaning the place. The roof top view is something you won't get many other places. It's also very centrally located and allowed us to walk everywhere!