Alessandro sent a friend to meet us at the water bus. She was very welcoming and gave us a wonderful suggestion for dinner that night and a map of the area. We met Alessandro the next morning and was very friendly and knowledgeable. He provided us with breakfast and cappuccinos while answering questions about the area and giving us helpful recommendations. He even hand drew a few maps to help us get around better. The room itself was very comfortable, clean and modern as pictured. The air conditioning was a necessity in the summer heat, and much appreciated. A relaxing soak in the giant tub was the perfect way to end the day. I would absolutely stay here again and recommend it to anyone going to Venice.