We are a family of 3 and this apartment was perfect. Beatrice is prompt, thorough and kind with communication. Larissa met us as our Alilaguna boat arrived. She escorted us to the apartment and was exceptionally kind making coffee, setting up sofa bed, showing us around the apartment and pointing out many things on the map. She was even kind enough to stop by the next day and show us again because we accidentally lost our first map. She is very sweet and we thoroughly appreciate her help. We loved the apartment. It is a very big space and it had absolutely everything we needed and very clean. So fun watching and listening to the gondoliers go by, although we didn't get to spend much time in our room. It's easy to get lost when you step out the door but you get the hang of it after awhile. Beatrice was very kind letting us check out an hour late. Thank you very much we enjoyed your apartment and loved Venice (except the crowds!)