Venice can be a very daunting place! So many crowds and the streets are mazes, however we had great communication and instructions from our hosts right away and were met and escorted to the apartment very quickly! He provided us with maps of the city and showed us where to find grocery stores as well as dinner recommendations! We were also able to book a boat tour through the host and had the ticket delivered to us! Great service! The apartment itself was better than any of us expected! So spacious and comfortable! We would definitely stay again and definitely recommend this space to anyone visiting Venice!