Luisa answered many questions accurately throughout the booking process. She speaks Spanish and a bit of English, so we used a google translator to translate her Spanish responses to English. This was not a big hassle for us and we do speak basic Spanish. Do not think that this is a big communication barrier, it will all work out just fine.
Upon arrival, Luisa kindly met us at the train station very close to the apt. She walked with us and checked us into the apt, giving us an efficient orientation to the apt and the area nearby.
We hit a nearby grocery (the COOP store) for breakfast items, The apt had some coffee, spices and basics for cooking. We added eggs, some veggies and fruit so we were set for a quick bite before a full day of sightseeing. A washer and iron is in the apt. A laundry line (do like the locals do) helped us with drying clothes. Soap and basic necessities are in the apartment.
The main bedroom is comfortable, the bunk beds were not used during our stay.
The location of the apt is ideal for walking Venice. Easy to find, close to the train if you want to take a day trip elsewhere. We stayed 4 nights, to recover from a long journey from California, then embarked on a long cruise at the Venice port. Again, the apartment is well located so we just got on the people mover with our bags (on checkout day, Luisa arranged for a porter, who hauled our 50 pound bags for us down the 3 flights of stairs and to the people mover station --with us walking behind him for $20 euro). He helped us get our people mover ticket and we were at the cruise ship terminal in mere minutes.
Overall, Luisa is a very thoughtful, helpful and remarkable host--who saw us off as we left her Venice apt.
We have vacation rentals ourselves and know what it takes to make it a success. We are sure Luisa will be a good host for you.