Alessandra was very pleasant and helpful throughout the process of booking and taking up residence and during our stay. The apartment arranged on two floors, with inside stairs up to the first of them and stairs again to the bedrooms, was in a quiet location and an easy 15 mins walk from the Water Bus from the Airport and 5 minutes walk from Vaporettos on the Grand Canal and 20 minutes walk from St Mark's Square. In mid October we needed our insect repellant, even in the apartment. Everything clean and tidy, bed comfortable and kitchen well equipped.