Communication with the host was excellent before and during our stay. She took the time to meet us at the vaporetto stop and walk us to the apartment, which, although a quick walk from the stop, would have been confusing to find for anyone new to Venice. Giovanna was so extremely welcoming and made us feel like we were being reunited with family! She took the time to share with us some things about her city and gave us some excellent ideas for things to do, which we definitely took advantage of. She even left us a bottle of Prosecco in the fridge! For the apartment, it was spacious and lovely, and the terrace was fantastic. The apartment is a penthouse and the terrace overlooks the canal and has flowers growing, so is an absolutely beautiful place to have lunch. Piazza San Marco is a quick walk from the apartment, so very convenient for getting to see the sights. All in all, this was our favourite place to stay during our month long trip through Europe, and Giovanna made us feel like we were at home :)