Extremely disappointing experience. After traveling for 15 hours, we arrived to the unit only to not have any hot water anywhere in the unit. The after hours emergency contact didn't answer the urgent calls from us or from air bnb specialists. No hot water for 3 days with many excuses. Parts were ordered but it wouldn't be fixed until after our 7 night trip was completed. They would resest the boiler but it would kick off shortly thereafter. The floors were filthy, the sheets on the bed were literally still wet and there was literal mold in the steamer kettle. The host stated that they did us a favor when we demanded a sheet change and refused to give us any compensation whatsoever. This nearly ruined our VERY expensive 20th anniversary trip and although air bnb processed a 300.00 refund, it was half of what we should've been granted. Gorgeous views, great location and nice Turkish steam bath if we could've enjoyed it with hot water. this sucked.