The location of this apartment was just perfect for us. It was easy to get there from the Marco Polo Airport with the blue Ali Laguna Line. Like Franscesca wrote in her description the Arsenale Ship Station is 3 minutes away. The Piazza San Marco is also close by. Since the Arsenale is very big, and the Apartment is right at the front entrance, you will easily find your way back to the apartment, even if you got lost before.

At our arrival day, we were warmly welcomed by Stacy, an american artist lady, who manages things in Venice for Franscesca. Both ladies were really kind. Franscesca gave me all the infos I needed through email before and informed me that she wouldn't be in Venice. Stacy was also very nice. She took her time to show us everything in the appartment and explained to us how things work. She prepared a city map and gave us lots of good recommendations. We were so happy about her tipp with the Rialto fish marked. You can get super fresh and delicious sea food and a lots of fruits and vegetables there. We were also happy to hear about where to get a good Gondola deal. It was an expensive but wonderful experience.

The apartment itself is simple, but comfortable enough and you will find everything you might need like a bottle opener or a hair dryer, washing maschine, rain boots, coffee, salt, oil and so on. My tipp: Before packing big or heavy things, which could be provided by them, just ask Franscesa or Stacy, so you don't have to bring it all the way to Venice.

There were a few issues, which wasn't perfect, but the bigger ones were solved very fast and the smaller ones wasn't too important to inform them. We booked for three people, but they just prepared for two guests. When Stacy realized the mistake she brougth us immediatly beddings for the third bed. To cover the third bed ourself was no problem. But we had a huge problem with the very very thin blankets she gave us. We all couldn't sleep very well, because it was tooooooo cold. The next morning I texted Stacy about this problem and when we came back she brought us thicker blankets and turned the heater on. We were really happy how fast she solved the problem.
One last thing you should know about. There is WIFI, BUT half of the time we couldn't connect to the router. We tried every square and angle in this apartment to get better connections, but the router still didn't work. It was a bit unpractical, because I wanted to check a few things and couldn't, so I had to use the WIFI somewhere else. But alltogether we were really happy that we chose the apartment. I recommend this apartment to you all!