The apartment is in a good location--close to many shops, restaurants, Rialto Bridge, etc., yet in a quiet part of town. The bathroom drain backed up on our first day and Eli brought us extra towels (in the rain) and ordered a technician to fix it the next day. The only downside is there are few cooking utensils in the kitchen (but we ate infrequently there), and we would have liked more privacy in the bedrooms/bathroom by solid curtains (they are lace/see-through). Otherwise, it's a good location and value.