Our host was very accommodating with getting us the keys upon our delayed arrival at the airport. The house was clean and lovely and in a great location. Alessandra communicated with us and extended herself for anything that we may need during our stay. It would be helpful to have directions or a street map in English because arriving after dark in Venice is a bit difficult to navigate for an unfamiliar traveler. Alessandra's house was WONDERFUL. The location was brilliant. We loved our stay and are very appreciative of our host.