The apartment was very nice--very clean, well furnished and well stocked. The neighborhood was perfect, just a two minute walk from Piazza San Marco. The view of the canal was amazing. We woke up the the gondoliers pulling off in the mornings.

Sebastiano made sure his assistant accommodated our late check in, and she was very apologetic when she was only a few minutes late, even though it was due to our oversight.

We needed to store our luggage after we checked out because we had an evening train to our next destination. Sebastiano arranged for one of his porters to carry our luggage all the way across Venice on a cart up and down stairs over the canals. Sebastiano charged us no fee for this service and the very nice porter would not accept a tip.