Chiara & Massimo's place truly felt like a home away from home for my family! Chiara really personalized our experience for us from the welcome message, to the package of infant wipes she had ready for us in the bathroom(along with other toiletries that were greatly appreciated). She had an assortment of teas,coffee, and breakfast foods waiting for us which was so nice! The apartment was very clean and spacious. Chiara was great at communicating and quick with responses! We hope to come back some day and will tell all our friends wishing to go to Venice about her place! :)