Everything was as described. Elide and her husband were very friendly since the beginning and communication with them was great. We had a couple of minor problems with one light and the TV and they really rushed out to fix them. The apartment is extremely well located, just 5 minutes away from Rialto Bridge an 10 minutes from St Marco Square. The bed is super comfortable and the place is very quiet. There is a supermarket very nearby, which in Venice is a valuable bonus. I would recommend this appartment hands down to anyone goint to Venice.