From the moment I read the reviews and requested to stay here, I knew it was going to be good. Although I never met Maurizio, communication with him was easy, prompt, accurate and helpful. Arriving in Venice, as he had offered and I accepted, there was a water taxi waiting with my name. What a great welcome. Francesca was waiting when we arrived and her welcoming, friendly, informative and fun personality was a true joy. She went over everything with us, from the apartment and amenities, the area, local restaurants, things to do....and was very prompt with any other communication that we had. The location was spot on and we left wishing for more time. Thank you both for a wonderful time in Venice! Hope to visit again- Ciao! Vickie