We had a great time at Matilde's place.
It is easy to communicate with her before and during the stay if needed.
The apartment is perfectly located, in an old palazzo, at walking distance of major points of interest (San Marco, Rialto, Accademia ...), restaurants, small shops but the place is really quiet.
It is exactly like in the pictures, with a nice view from the living room and terrace. The apartment is huge and has a lot of charm, with a lot of books, a piano, we felt easily at home. If you like cooking, every basics are available (oil, vinager, salt, pepper, sugar...).
The airconditiong works perfectly.
We fully recommend it.