Marcella was very nice and made me feel welcome for my week-long stay. The location is ideal; it is in a quiet area well out of the way of touristy spots, but is conveniently located - most things I wanted to visit were within a 15 minute-walk, and ALL were within 35 minutes...The air conditioning/heating system was top-notch...The wi-fi was a little slower than I'm used to, but I understand that's pretty much the norm for Venice...The shower seemed a little bit moody - the temperature varied a bit - but there was always plenty of hot water...Overall, I had a wonderful stay; I hope to return the next time I'm in Venice!