If you read reviews carefully like I do, you will know that you need to pick your keys up at an alternative location than the apartment. The host gave phenomenal directions to that location and then walked us literally 10 steps over to the apartment in which we were staying. The apartment is an old venetian building with a phenomenal location off the Grand Canal and the Rialto Market half way between the rail station and St Mark’s. It was clean and quiet- ideal for our young family! I imagine it’s very hot in summer, but was lovely the first weekend in June. Recommended.