The apartment is clean and modern and very well equipped.
There was a glitch with the heat on the first day, and someone was there within five minutes to fix it. Claudia was very prompt about meeting us at the appointed time and responded quickly to the text message we sent about the heat.
On the down side, there is a plumbing problem that makes for a bad odor that permeates the apartment and seems to come from one of the bathrooms in particular. It got worse the longer we stayed, which seems to indicate that as long as the plumbing is not being used, the smell stays in the pipes…
The apartment seems to be owned and run by a company, rather than an individual, which is ok but doesn’t really fit in with the “friendly” airbnb concept. The information sheet includes such threats as, “If you leave garbage inside the apartment we will debit 50 euros on your credit card.” (Can they do that…?), as well as various specifics about how much extra you will be billed if you arrive late—one hour, two hours, etc.