We didn't meet Andrea personally but her sister Lara picked us up - she was lovely and provided us with great local knowledge including a delicious restaurant for dinner. The apartment itself was incredible, just as shown in the pictures and with every amenity you could wish for, although we weren't clever enough to figure out the coffee-maker. The location was fantastic, close to the Rialto, a supermarket and a water taxi stop. We stayed only one night and wish we'd stayed longer; if I return to Venezia I'd definitely book again, and I'd have no hesitation recommending it to friends and family.