We stayed at Lucia's place for 3 nights. We are Malaysian Chinese and therefore had no problem communicating with her in mandarin. Her place is clean and convenient for public transportation to Venezia. Breakfast was nice and we appreciated it very much. Washing machine can be used upon request, and she will help you to do the laundry instead. Unfortunately, I had my white jacket stained blue, i think is because the machine was operated in warm water, and washed together with coloured clothes. It is painful but I think she doesn't do it in purpose. Just be cautious when you request for laundry service. Overall it was a pleasant stay and we recommended Lucia's place.