Very good communication throughout our stay from Giovanni, provided fantastic recommendations for restaurants, shops etc. was there to help when needed and set us up with an airport transfer at a great price. The place we stayed in was lovely and spacious however was not the place we had originally booked as I think there was a mix up. Overall a very pleasant stay, great location, 5 minute walk to the bus and only a 15 minute bus into the centre of Venice. Would recommend!