Main communication is with Paolo. He was very nice in welcoming us and explained everything in a simple manner. Also very prompt in responding to messages.
Coming from a busy city ourselves we didn't have any trouble sleeping at night. Excellent location, especially if you want some type of "nightlife" (if you can call it that) in Venice. There is a bar close-by that closes late at night and are really nice servers and bartenders.
Would we stay there again? Most definitely (if available of course). We think is a bit too much space for one person, excellent for two people and just right for 3 and 4.