Francesca was wonderful. She waited at the water bus station to pick us up. She showed us the whole apartment including how all the appliance work. She suggested good restaurants to eat. During our stay I contacted her several times, she responded within minutes. The apartment is beautiful and spacious. It felt like staying home. The apartment is situated right on one of the canals. It has tow balconies one over looking the canal. The pictures don;t do justice to the apartment. It is more pretty and spacious then the picture. We will definitely stay here again. Highly recommended.