Francesca met us at the water bus stop at the grand canal and led us back to the apartment. She gave us a full briefing of the apartment and it is everything the listing claims it to be. This is a wonderful apartment in a great location. It is air conditioned, which you want in Venice, because it can get very hot and humid and will provide a respite when you return from your walks. The place is clean as a whistle, has a functional kitchen, which is great for making coffee in the morning and hanging out on the patio and a wonderful bathroom. It is away from the large tourist crowds, but close enough to walk everywhere you want to go, including the Rialto Bridge and St. Marks' Square. I would highly recommend this place to anyone. There was one glitch when the water heater stopped working. I contacted Francesca and she immediately sent someone over to address it. When that person could not restart it, she immediately sent a second person and when they could not fix it she came over with a plumber and the problem was fixed the same day. This is a very quiet location. The only noise was around 5-6 pm every night when the gondoliers would come through with their customers and we heard the occasional opera singer or accordion player, which added great atmosphere. I actually stood on the little balcony one night and watched a parade of gondoliers come through, observed the mini traffic jams and listened to the fun banter between the boat operators, which was good entertainment. Francesca is like a professional hotel manager. Everything is done right. We would stay here again without hesitation.