We had a wonderful time in Venice. We didn't meet Ida but she was very helpful with the self check-in and very quick replying our messages. Also she gave us some tips and checked how we were doing.
The location was great to get around. 15 minutes walking to Rialto Bridge and 10 min to Ferrovia. Less than 50 metres from the vaporetto stop if you are going to use the public transport.
The apartment was what we needed it as a couple. I would recommend it.