The apartment was fantastic. A truly amazing spot in the middle of Venice - close enough to the crowds and attractions but far enough to enjoy a quiet evening with the windows open. I did not have the pleasure of meeting Francesca, but her mother greeted me and gave me a great Italian-only tour of the apartment - she was a wonderful lady, and it really added to the trip for me. I felt right at home. I'd highly recommend their family vineyard's wine. Top notch.