Fabio and his colleagues were very responsive and flexible with our check-in process, which was much appreciated. They even set the table just as shown in the photos! The place is exactly like the photos, just beware the bathrooms can smell like sewer depending on the tides and what time of year you stay. We, unfortunately, had a stinky place our whole stay. Other than that, which Fabio says he cannot control or fix, we had no complaints!