When we arrived in Venice it was raining. We took the Water-boat-CREA like instructed, but had a very hard time finding the apartment which we discovered later was just around the corner from the stop. Giovanna had said she would meet us there at 3pm, even though we arrived much earlier, and she suggested we have a bite to eat at the corner pizza place. As it turns out, the address posted is for the Canneregio district and not a "street" address. We did find the area for the apt, but not the number. After a phone call to Giovanna, who said she'd meet us in 20 mins. we did have lunch at the pizza place to wait for her. We were met by Giovanna's friend, Allesandra, who spoke English. She escorted us to the apt, which is in a small courtyard of apts with addresses except for two, one of which is Giovanna's, and we met Giovanna there. Both ladies were so pleasant and helpful. The apt was like the pictures, however, we did not anticipate the narrow stairs leading up to the first floor. The kitchen was well-stocked, the 3 bedrooms upstairs very nicely appointed, all sharing one large bathroom with washer; the other smaller bathroom was across from the kitchen and on the same floor as the main bedroom. The views from the various windows were wonderful, the chandeliers gorgeous and the location was perfect. Once the rain stopped, we walked to the train station/boat dock through a picturesque part of Venice with shops, eateries, gelato shops, and souvenir stands. We would definitely recommend this apartment, however, with the caveat that if you have a lot of luggage that's heavy, be prepared to carry it upstairs.