Sandra is very responsive. And room description is very accurate. Sandra was in contact with me in advance with valuable Venice touring information such as tour guide and English Touring times for different sites. She met us at the Vaporetto station, provided us a good map and many tips such as where to get good lunches, etc. The home is in an excellent condition and central location. She had fresh fruits and breakfast items in the apartment. We enjoyed our staying in her apartment and Venice, and I wish I had more time there. I will definitely stay in her apartment on my future trips to Venice.