Mina kept in good contact before our arrival and even gave us directions from the airport. She ended up greeting us as we step foot off of the water boat. From there, she walked us to the location. We would have been lost if we had to navigate the streets of Venice on our own on the first day.
Mina was very thorough with showing us the place and was very responsive when we ran into an issue. It was taken cared of quickly! The apartment itself met all of our expectations and was very comfortable. It has an amazing view of the waters of Venice! Although we had to walk to the apartment on the first day, when it was time to leave for Florence, there was literally a water boat terminal outside that took us directly to the Venice Santa Lucia train station. Very convenient!!