Jelena was amazing. She met us late at night when we checked in and was ready to give us a tour of the place we were going to stay at. And everything was spotless. She was very responsive even before I reached the apartment, which was very helpful . Also when we needed to find a location to wash she responded very quickly. Overall the place had great big windows for you to take in all of the beautiful Mestre scenery. This place and the host were amazing!!!