We communicated w/ Chiara and she was extremely accessible and helpful. She met us at the Vaporetto stop and took us the short walk to the apartment. She had some great dinner recommendations for us. The apartment was just as pictured: beautiful, spacious, clean, w/ all the amenities. It was a pleasure staying there and such a comfortable place to come home to each evening. Also, the location is perfect as it is quiet and local and not touristy. Yet it is only a 10 minute walk to Piazza S. Marco. Would stay here again in a heartbeat!