Valentina was extremely helpful and easy to contact. Her assistant met us easily and was very thorough and informative. They did take our passport details which I would do if it were my home.
The apartment itself was compact but the 6 of us managed quite well. The apartment was clean and had all the amenities we required. The location was absolutely brilliant. Close to all the main tourist attractions and just off a main shopping strip. Air conditioning was definitely a bonus. The bathroom was tiny and a little bit of mould in the bottom of the shower bay as there were no tiles on the wall. We would highly recommend staying here.