Victoria's place was situated at a great location to explore Venice! The exterior may look old and be prepared to go up some flights of stairs but the interior was fantastic and good enough for a couple or small family. There were multiple heaters for the fall/winter season and even an aircon for the summer. Try to have quick showers as the hot water can last about 10mins before needing to wait awhile to heat up again. Communication was great and check-in was smooth even though I only managed to meet her assistant. Overall, I recommend Victoria's place for all newcomers to Venice!