Francesca's place was perfect for my family of 5. Very clean and comfortable for all of us. We wanted to be near the heart of the Biennale and couldn't have picked a better location - off of a wide, active street and down a short, quiet alley. The walk up some flights of stairs with bags was easier than we thought and our host substitute was very helpful. There was a small mix up about taxes due at check-in, but Francesca cleared it up and refunded our money on the issue right away. Everything was great.