We booked this apartment last minute and Mario was very accommodating. I was disappointed however that we were unable to actually meet him in person. We arrived early, which was nice that we did not have to wait to check in. There were a couple things broken in the apartment. There was also a pretty bad smell in the apartment overall, especially the kitchen and bathroom. Overall the apartment was not very clean. For a cheap place in Venice it was not bad, however you might have to deal with the smell. Wifi was good and worked most of the time. You also have to pay the extra tourist tax, which at our other place we did not. Overall okay experience, would recommend if you're looking for a cheap place to stay at in Venice.