This was our second Airbnb stay on our Italy trip and was great after our previous experience. Beatrice gave us directions from the airport and had her friend Kristel meet us at the water shuttle drop off and she led us to the apt, reviewed a map with us with and made suggestions on things to do and places to eat which was very nice. There was also a nicely prepared binder with all these suggestions and tips. The apt was clean and well kept. Bathroom shower is tiny just FYI. The small patio overlooking the canal was beautiful, we didn't use it much because we found in Italy there are mosquitos that get in when you leave windows open, but it was a lovely. Would stay here again for sure!