My family and I found Elisa's place very quickly, and we were greeted by her sister in the main lobby. She then took us up to the room which was spotless, showed us how to use the door, and spent almost an hour explaining us the bus routes, close by shops & restaurants, and even drew out walking paths on a map of Venice island and Mestre for us. It was very thoughtful of her! She had even taught us step by step how to use the oven, had extra blankets, and left us umbrellas to have for our stay. The location is right next to grocery store, some shopping places and a two minute walk from the bus stop which had bus (15 minutes) straight to Venice island and the central train station (10 minutes). My family and I would definitely stay here again.