The apartment was disgusting. Had a noxious odor from trash. (Front entrance to building has piled up garbage as well that you have to walk by— immediately next to front door.)
Once inside we noticed a few stray ants in and around the kitchen. We were then horrified to see a major ant infestation in the master bedroom. Thousands of ants were pointed out to landlord Iryna’s paid helper Eunice, and were videotaped . (Eunice greets everyone for owner Iryna, who is never there. Eunice met us and showed the apartment but had no ability to solve any problems whatsoever.
Once we complained owner (through Eunice so as to not out anything in writing) proposed spraying pesticides inside our living area while we were there. We responded, “you must be kidding.”? Her reply... “no, I’m serious”?
The place was shockingly filthy and wreaked from the odor of garbage. The kitchen had smashed bugs everywhere. The floors had left over food caked in and tons of old crumbs everywhere. There were numerous flies and dead small mosquitos in apartment.
Our 15 and 10 yr old kids were catatonic.. “Dad... you’re not gonna make us stay here are you?!
To make matters worse, we asked Eunice if we can cancel since the owner completely misrepresented this apartment. Eunice conveyed the owner’s rage as she refused. We then said we must leave, which them garnered the most amazing response from Iryna: “leave immediately”.
I pointed out that we needed a few minutes to try to find another place. Eunice demanded that we leave immediately, and then Iryna had the nerve to threaten us, in writing, that we will be responsible for payment of Eunice’s time if we did not leave “immediately.”
We schleped back down 3 flights of stairs with our Severa large suitcasss, and began to call travel agents and hotels (in a desperate attempt to ensure we will not be homeless and stranded on the nit so great street in Venice.)
We would not stay here for free. I write this to make sure that my other Airbnb comrades never have to experience something like this.