Although we never had the chance to meet eleonora, the place was great and clean. The room had AC which was definitely a huge bonus. She lives very close to the stop that takes you to San Marco and to the bus/train station. She was also very quick to respond to our emails, the only downside to the room was that the queen bed was made up of two twin mattresses and one of which was very uncomfortable compared to the other. Other than that the stay was great, island was quiet and quite easy to get to!