The room was beautiful. However, 2 hours before arrival while we where traveling on a train, the host informed us that the air conditioning would not be working in the height of the summer heat. We had no choice but to stay with the reservation because the cancelation policy states there would be no refund that close to arrival and also we were on a tight budget. We stayed anyway and had to keep the windows open for it to be bearable, and my partner received several bug bites. We paid good money for that room and expected the air conditioning to be working. The host did not update us on the repairs and we didn’t see anyone working on it at all the whole time. We don’t like giving someone a bad review, but that was ridiculous, In the end we asked for a 50% refund and the host only approved 20%, Airbnb had to refund the rest, this further proved to us that the host wasn’t really concerned with helping us.