Luca was super helpful and a great communicator. Gave us clear instructions for arrival. We only had to call him when we arrived as we had no internet on our phones and texts wouldn't go through. His brother, Marco found us at the drop off spot and was very considerate.
Was a perfect place from which to explore the whole city and especially the Venice Biennale.
Great restaurants nearby, too. Cafe on the plaza outside the apartment was excellent.
Could hear people on the alley below the bedroom, but wasn't a problem. Quiet at night.
We loved our stay and would highly recommend it.