Elena was an excellent host. She met us at the bus station even though our flights were delayed and we were much later than expected; and walked us to the flat. The flat is as described: cosy, fresh, well-kept, with nice touches, and we felt at home. The bedroom easily sleeps two; the extra sleep area is on a fold-out couch in kitchen. The flat was supplied with 'emergency food', which was great given we arrived late. Fresh milk, eggs, biscuits, coffee, etc were also there on our arrival which was a homely touch. Elena was a clear and swift communicator right through our visit. Unfortunately while in Venice I caught a flu and she was very generous and helpful in her response: recommended a doctor, did some translation over phone with him, and allowed us to stay longer than planned so I could rest. This was all genuinely helpful. The flat is in a quiet area of Venice, close to a small canal, with key sights, galleries, etc in easy walking distance; also in easy walking distance to good food, supermarket, PO, etc. We would happily return here in future.