Giacomo's friend met us outside the train station in Venice and walked us to the apartment and was so nice! She had maps with her and marked locations of interest and even provided us with a multitude of restaurant recommendations (we went and they were all absolutely amazing!!). The apartment itself was very clean and looked exactly like the pictures. It was also very well located and easy to find (once you got there the first time). We had such a wonderful time in Venice staying here and highly recommend this apartment!