Bruna is very welcoming and her English is good. Her house is very cosy and comfortable. She gave us lots of useful advice about how to get into Venice what transport tickets to get to save money for our stay and what route to take around the islands. We used her airport pickup service and he was very friendly and took us strait to the house showing us a shortcut for walking to the train station. Really easy to get to and very easy to get onto Venice island. The area around the house is not a tourist area so we got a feel for the local culture as well. Highly recommended!