Great place to stay in Venice that is centrally and conveniently located (5 min walk to Rialto bridge). We did not meet Alex rather handled by his friend who was friendly and provided us plenty of recommendations in the area. The only downside was lack of providing hand / body soap for bathroom. Luckily we had our own, but if not, guests would have had a hard time. They were provided after a full day but we were there only 2 days. Also keep in mind unit is on 3rd or 4th floor with no elevator, so need to carry luggage up (might be common in Venice though). If coming from airport water taxi, you also need to carry luggage across Rialto bridge which can be very tiring especially when crowded. Otherwise apartment is very clean , well furnished, and spacious making it a comfy stay. Would recommend.