Stefania is very helpful, charming, she helped us with our luggage and did her best to accommodate it in her car as our luggage was big.She gave us a tour of the city center and showed us restaurant, bus stop, supermarket. Thanks for the Proseco!Apartment is very clean and very well maintained and had all desired kitchen amenities. Bed is very comfortable. Situated in a quiet neighbourhood which allows for late wake up in the morning. Several bathroom amenities were provided which was more than welcome and unexpected.