Adriano is very prompt in his replies and helped us with a couple of restaurant reservations during our stay. We were lost on our way to the apartment not because the instruction wasn’t clear but we had used the wrong map. Adriano was very nice to come and pick us to the apartment and provided very detailed information on the apartment as well as venice. It was raining that day and Adriano gave us the waterproof boots that we can wear to protect our shoes/feet from getting wet. You can find this in the apartment. We also appreciate that there was a map given to us and the wonderful breakfast spread like eggs, cheese, toast etc. It’s relatively near the main train station (abt 5-8 mins walk) without any stairs. Thanks for the wonderful stay! :)