While I appreciate the hosts’ responsiveness and helpfulness in providing clear check-in instructions / booking a water taxi, the overall apartment quality made our stay a rather unpleasant one -
Wifi coverage was spotty
- We could only get access it properly on the bedroom with the double bed.
Air conditioning (specifically booked this for air conditioning in this heat wave)
- The main one in the living room was broken. While the host’s team provided a quick response over WhatsApp, they were unable to provide us with actual support. Us guests had to open it up, drain the condensation, and reset it multiple times on our own with instructions from the host, resulting in a loss of about 1.5 hours out of our already-tight schedule.
- Even after fixing, it broke down again the following night, and we had zero response / support. Again, we had to drain the condensation and repeat all the steps again on our own.
- The other ‘air conditioner’ available in the bedroom with the double bed had minimal coverage - much of the cool air and wind was blocked by a huge shelf.
- The room with the twin beds had zero air conditioning and fan.
State of hygiene and quality in apartment
- Understand that not much is to be expected in a place as run-down as Venice, but would like to share these details too as they can’t be noticed from the photos.
- Floors were very dusty, and there were stains (probably from squashed dead bugs) all over the walls - the cleaners probably did not do a good job.
- There was a squashed dead bug still left on the wall next to one of the beds, complete with a dirty footprint still left there.