Silvia and her mother are very welcoming and accommodating. While I had directions, Silvia met me at the vaparetto stop and helped me with luggage. The B&B is only about a 5 - 10 minute walk from there. Follow Silvia's directions because GPS maps don't work well in Venice and mine would have taken me clear across the island. There are 2 small bridges and at least one flight of stairs to the apartment and the room I had was up another flight. The room is large and comfortable. Clean and simply decorated. The main bed is extremely hard, which is not to my liking, but just right for some people. The bathroom is nice except getting hot water for the shower took a while. I figured it out my first night, but couldn't the second day. Since I was leaving, I didn't bother to get help, which I'm sure they would have given me. The location is good, near the Piazza San Giovanni & Paolo (about 5 minutes) to give you an idea. This was for me the best way to get to Piazza San Marco (about 10- 15 minutes depending how fast you walk). The breakfast is fixed by Fiorella, who is very sweet. Warm Italian rolls, butter, jam, fruit, assorted snack cakes, tea or coffee are offered. A typical Italian breakfast to get you on your way. Ienjoyed mystay. Unfortunately there was a limited strike of the vaparettos the day I was to leave. I was going to have to pull my luggage to the Rialto bridge or pay a huge fee to hire a private water taxi. I spoke with Fiorella and she contacted Silvia. Silvia arranged for her friend Roberto to give me door to door service to the Santa Lucia train station with his private boat. The cost was half of the water taxi fees and well worth the money. It also gave me a very Venetian experience.