I am not normally one for writing reviews but for this apartment it was a must. We had the most amazing stay. Rachele was great from the moment we booked. Gave us all the info we needed to arrive from the airport. She met us at the Rialto bridge which is a short distance away from the apartmemt and even helped carry our luggage. On the way she made many suggestions on where to eat and do some sight seeing. On arrival at the apt she had a map out ready and showed us exactly where all the major attractions were...this map came in very handy. We had our 3month old son with us and the apt was just perfect...not many stairs to walk up and plenty of room for his travel cot etc. The apartment is in the perfect location and very central to everything you want to see when visiting Venice. Rachele was a great host who left us some snacks and drinks as well as a small gift. I am certain we will stay here again.