Carlos (who was looking after Jasmine's flat) met my friend Christel (not on Airbnb) at the Ospedale stop when she arrived from the airport earlier than me. She said he was very friendly and helpful. The flat was nice and practical with a beautiful view of the lagoon and the canal from the balcony and bedroom. We were in Venice to see the Venice Art Biennial and spent most of our time on that. The flat is close to the Arsenale and within walking distance of Giardini. The area is very peaceful and quiet, with a few shops and cafes a few minutes walk away. We enjoyed our stay very much, so thanks to Jasmine and Carlos!