What a wonderful location for anyone visiting Venice! Sebastiano was great at communicating with us throughout the entire process, and always answered my questions in a timely manner. We were definitely nervous about finding where to meet up since Venice can be confusing with all the alleyways and such, but Sebastiano made sure we knew exactly what water bus to take, where to get off, and how to get to the meeting location (Hard Rock Café) which was great! He also let us check in about 4 hours early, which was much appreciated. We met his colleague, Abu, in front of the Hard Rock, and went to the apartment, which was just a few steps from the restaurant. One thing to keep in mind is there is no elevator and the apartment is on the top floor. I believe it was on the 4th floor, however, the flights of stairs were much less than in America. We had a 65+ year old in our group, but she did just fine with the stairs. Abu was wonderful and took her luggage up for her. I cannot say enough great things about Abu. He stayed with us for about 15-20 minutes to do the apartment tour, but also to go over a Venice map with us. He drew things out on the map for us so we knew where to go, and even spent time with us to figure out the best way to get to the airport in a few days. He was very friendly and helpful, and exactly what you would want to see in a host. The apartment was great for us! 2 bedrooms and 2 bathrooms was essential for 4 adults. There is air conditioning in the kitchen area, but it was so cool at night, we just kept the window open instead. The apartment looks right over the canal and you can see all the gondola's giving their tours. Just steps away from St. Mark Square as well. The location was just beyond anything we could ask for. We were able to get to everywhere we wanted to go, very easily. We had croissants delivered to our door each morning, which was so sweet and much appreciated. We really loved this apartment and the host, and would definitely stay here again!!