Giacomo has an amazing apartment in a very cozy area of Venice. He is a great host and ensured that we had everything we needed. He was flexible with our arrival time and responsive to our questions. The only issue we had during our stay was that the WiFi never worked, which made it difficult since we were relying on it for navigation and future bookings. Giacomo had no control over the wifi and did offer us use of the service at another hotel location about a half mile away. He also waived the late arrival fee as compensation for our inconvenience. I had an excellent stay and I would highly recommend Giacomo as a host to anyone traveling to Venice. Thanks!