Andrea was a fantastic host and very welcoming. He gave great directions on how to get to the apartment and was there to let us in in under a minute from the time I called to let him know we had arrived. He brought a friend to help us up the stairs with our bags and helped us to get settled in, gave directions to the airport for the next day, etc. The neighborhood is fantastic! It is literally steps away from the water bus stop, right in the Rialto open air market. The Rialto Bridge is a 5 minute walk away and St. Marks Square is about 20 minutes away. The apartment itself is quaint and cozy. I highly recommend.