Everything you see on the write-up and so so much more. The customer service with Alessandro was superb from beginning to end. The location is absolutely brilliant, literally 5 mins walk either over the bridge from the train station or 10mins walk down the main canal from the bus stop. Then you have the joy of meandering through Venice for 20-30mins to San Marco or The Rialto Bridge, taking your time, getting lost and found, and returning to this super convenient yet quiet spot. Grateful for it being near the grand canal as the breeze and open air meant the flat was not stuffy at all. Lucia gave us a very warm welcome. There is a lift in the building to the loft, just about half a dozen steps internally once you’re inside, so no problem for luggage. No the bell from the church in front doesn’t ring everyday! Only once on a Sunday morning around 10am. If you’re there in the sizzle of summer, as we were in mid July, rest assured the flat is easily cooled with the air con. We enjoyed listening to the bustle on the river, which you can see from the outdoor rooftop terrace, but once the door is closed to the flat, a gentle and quiet sleep awaits. Romantic spot for 2, or bed big enough for 2 friends or 2 family members…am thinking of returning with my mother it was so great. It really is the little details that make all the difference, and Alessandro, Lucia and team have really excelled in this area. Highly recommend the stay.