From start to finish communication from Ida was excellent. The apartment is in a super location particularly if you catch the Allilaguna from the airport as it stops just a few feet away at San Stae stop. Check in was so straight forward and Ida was so thoughtful and had a lovely present for my boyfriends birthday! The area is so quiet but with so many great places to eat or have a drink just a few minutes walk away. The apartment itself has absolutely everything you will need during your stay, including some great tips on local restaurants which were fantastic. We visited in January and it was cold in Venice, however the heating in the apartment is fantastic and so quick to warm up. We had a wonderful trip, made even better in that we were lucky enough to secure this great apartment. We will definitely book again if we are lucky enough to return to Venice.