Sofia was very helpful when it came to finding the location, which was a straight 15 minute walk from the Santa Lucia station. The neighborhood is a very safe location with a store very close by. Upon arrival, she greeted my friend & I & showed us around. Sofia also gave us the local shops/markets to visit. Her flat looks exactly like the pictures & is very clean, just like the pictures. It was filled with the basic necessities & also had a stunning view of the canal.