Nika was a great communicator from the beginning of the reservation to weeks and days up to time of our arrival and even during our stay to make sure our stay was comfortable. She even gave us specific instructions on how best to arrive from the airport. She also gave us instructions to give the water taxi in Italian so they would know where to drop us off. The apartment was actually better than described and was spotless. She left several suggestions and notes for a better stay while in Venice. Could not have had a better experience. We were a party of 5 traveling with my wife and three 18 year old triplets we had plenty space to relax when in the apartment. I strongly suggest reserving this apartment.