Alessandro gave me so many great recommendations! He wrote me very helpful, detailed posts about arrival, attractions in Venice, restaurants and how to get around on the ferry system. Luccia checked us in and was very helpful in showing us how the apartment worked. They left us many snacks and a bottle of wine. There is a Nespresso machine with plenty of pods. The location is also very convenient- right by the water bus system and Piazalle Roma. 10/10!