This is a great place to stay. Newly refurbished, very close to a major landmark, (Frari Church), makes it easy to find. (Venice is a maze of winding streets, so this is a big deal). Getting the keys near the train station from Cristina's business worked well. I didn't see the name of her business on the store front, so just go in the first tiny store nearest the end of the walking bridge that takes you over the grand canal when coming from the train station). The apartment was a 15-20 minute walk from there. The San Polo area where this apartment is located is the least touristy and most authentic feeling part of Venice. Located near the end of a dead-end street keeps it very quiet with mostly actual residents living there. Less than one-minute away is a grocery store. We attended Venice Italian School and it was the perfect location for that as well being a 3 minute walk away. Again, this was a great place to stay! I highly recommend it.