Roberto is very responsible and highly communicative. He reached out to me way ahead of our arrival and ensure everything was in order before we arrived. The apartment is just right for two person and fully equipped to what we needed. Be prepared to climb three floors with luggages but that’s also one of the charms of a Venice apartment. The location is very good! It’s close to the St Mark’s square which we frequented and central to the places I wanted to visit. Highly recommended!