The apartment was everything the description said it was and more than we expected.. A very comfortable apartment with a large bedroom, a fully tiled bathroom,sufficient closet space, a completely outfitted kitchen and a comfortable living room. The apartment also came with a TV and functioning WIFI. Once we logged in we had no problems and logging in was easy. Maurizio and Francesca made the stay easy. We received clear directions prior to our arrival and Maurizio met us at the Vaporetto stop and took us to the apartment. We are not left as were so many wandering around trying to find our apartment. When we left Francesca was their to help us navigate the private taxi to the train. A last note the apartment is in a great location, only ten minutes from San Marco and the number one Vaporetto right outside the door In summary this was a very positive experience.