Robert and his assistant was very accommodating and very responsive in very positive manner. The apartment was very spacious. Prior to arrival, Robert sent the most convenient way to the apartment. When we first arrive, the assistant was already waiting with great energetic friendly attitude. Venice itself was already beautiful and their great hospitality even made our stay a memorable one. Would highly recommend staying at their apartment again! Just near their apartment has awesome Gelatos and restaurants! Thank you Robert and Chiara for the awesome hospitality, We truly enjoyed your home. Hope we cross path again in the near future.