Mario had a very nice place in a perfect spot in Venice. It was clean and furnished and he even gave us snacks. However, I was not pleased at all with the service. Upon arrival I was forced to pay 28€ CASH for a cleaning fee that was NOT stated when I booked the Airbnb. I wouldn't have minded paying it but telling me in advance would have been nice. Cleaning fees are usually stated when booking Airbnb and are not supposed to be hidden... It was rude. Also, we were told we had to vacate the Airbnb by 9am. By my understanding when I booked the place, checkout was at 11am NOT 9am. Overall I was pleased with the place but not with the service at all.