Paolo greeted us at the water taxi stop and guided us to the apt. He is very personable and helpful, and I doubt we would have had such a perfect start to our short time in Venice without him. Everything was there for the next morning's breakfast. This location was very nice, but a little farther from things than we thought. Another point, if you are a person who needs a dark room to sleep, there ae no blinds, shutters, etc to darken the rooms. That is the only negative to this apt. Everything else was lovely.