Smooth and personal communication is there from the start with care taken to provide suggestions and transportation for a seamless trip and orientation in Venice.
The apartment is central and yet peaceful, possibly due to being several stories up and away from the hubbub below! Stairs are worth the effort required to reach this little Venetian jewel. Decor v tasteful and practical. Aircon was welcome in August heat. Kitchen & shower facilities well thought through - particularly the starter pack of crostini, jams and Nutella :)
A very fine place to stay.