Sophie, our contact, was awesome. So helpful and kind. We had some questions and she was able to answer them and help us with anything we needed right away. The apartment could have been a bit cleaner and there was a slight mosquito problem at night, but the place had everything we needed and was in a great location. It was close to everything- walking distance from St. Marks Square and some amazing restaurants and shops. But it was in a quiet neighborhood so we were not disturbed at night. All in all it was a good experience and we enjoyed our visit!