The room and bathroom were nice and clean. WiFi connection was so weak we couldn't even use it in the room. The place is well connected to Venice, about 10min walk to bus stop and then 30min bus ride to Venice. Mestre train station is about 30min walk so it's better to take the bus. We were expecting better communication based on previous reviews which stated that the hosts were great and explained everything. We didn't even meet the hosts, the reception was empty the whole time. When we arrived we couldn't find anyone so we went to the near pizzeria where a man gave us the keys to our room and the main door, but said he's too busy to give us more informations. In the end he just explained how to get to the bus to Venice. We weren't even bothered by the weak communication until our last day. We got stuck inside the main doors because they were locked and the key we were given could not open the doors in front of the house. The phone number left on the reception did not work and no one else was around so we had to explore the reception table and found a button which opens the car gate so we managed to get out. That event ruined the experience for us because we almost missed our bus for going back home.