valentina and her staff are very communicative and helpful. they answered all my questions and prepared me for my trip. the apartment is located right next to the rialto bridge — perfect location! there are a few flights of steps to climb, even on the first floor (one level up and then one flight of stairs after the door to get to the main part of the apartment). the space has a lot of room for six people and AC in every room. it’s very clean!