We were greeted at the Vaporetto stop and guided to the flat, and Graziella drew us a helpful map and explained how to get around. The flat was lovely, airy and clean, and the bed comfortable. There was a fan for the hot nights and the facilities all worked easily with no problems. The location is a little out of the touristy part of venice which suited us just fine. It's not a long walk and there are regular boat buses. Very glad we found this place!