NOT the host's fault, but we arrived during a vaporetto strike and had to walk from the train station, which does impact our experience. Yours will be better. That said, we had a difficult time with the check in wait and could not communicate about no WiFi service (I discovered on my own it was unplugged and did work when I plugged it in). We were also given an apartment we did not reserve, so I am not sure to which apartment this review applies.