The apartment was very clean and comfortable, and communication was good. We were met at the nearby San Silvestro vaporetto stop, taken to the apartment, shown around, and given some welcome tips for restaurants and shops. Some wine, juice and food had been left in the fridge for us, which was much appreciated. There is a very nice wine bar/restaurant just metres away from the apartment, which we would definitely recommend. The apartment is centrally located - the rialto bridge is minutes away and Mark's square also an easy walk.