Iber was unfailingly helpful. He responded to my enquiries very promptly and made every effort to make my family welcome. Iber's place was the first I had booked using the site and it was a very positive experience indeed. I struggled with connectivity on my phone and probably held Iber up when he had kindly agreed to meet us earlier than the normal check in. He was most charming and made my family feel very welcome in his city. The apartment could not be closer to the piazza of San Marco unless it was in the Doge's Palace. It means you can get a head start on the crowds. Also it's very close to the nearest vaporetto stop and only has one small bridge to carry luggage over. The apartment is very clean and comfortably sleeps 4-6. The beds are lovely and there's plenty of linen and the apartment really has everything you need. My son turned 13 in Venice and Iber made very helpful recommendations for good restaurants that would suit a carne eater as I'd asked. Iber provided breakfast ingredients and carefully explained how things worked in the apartment. There were supplies of the basics and plenty of cutlery and glasses etc. He also carefully explained the location of the nearest supermarket and other amenities. This apartment perfectly suited our family of four and the newly minted 13 year old appreciated the wifi and its speed. Lovely host and super convenient apartment. Grazie mille Iber