Elide and her husband Andrea helped us find what we needed in the lovely neighborhood the apartment is in: grocery market, good shopping, etc. We never had the pleasure of meeting her in person, but we met Andrea at his workplace and the apartment was right around the corner. Warning: if he is with a client, you might have to wait a while for him to be free to take you to it. He helped us carry the luggage upstairs and gave good restaurant recommendations. We realized the WiFi wasn't working the first few hours we were there, so we told them and they made some calls and got it working soon after that. Elide's apartment had the right space for a family with teenagers: kitchen had stove and fridge and microwave to make/reheat meals, bathroom had lots of towels and good water temperature and pressure, and 3 rooms gave some privacy and comfortable beds. The 3rd room is a little private bedroom with a sliding door off the master bedroom, and it gets the best WiFi. :) We would definitely stay here again -- after being in cramped apartments in other cities, we were grateful to have the space to open our suitcases and still have room to walk around and even dance. Thank you, Elide and Andrea!