We had reserved the Melusina Apartment center but when we arrived we were met by Andrea's representative-Marta, who spoke no English, and were given the keys to an apartment labeled Melusina Young, in the same building but one floor below. Marta "explained" the workings of the apartment to us, but any questions had to be directed by phone to Andrea, due to Marta's lack of English. Other than it being a different place, the apartment was OK--the terrace was very nice. One thing that wasn't explained to us was the mosquito problem in Venice at this time of year. The windows in the apartment did not close properly and mosquitoes were able to get into the apartment. Both of us received a large number of bites, mosquito netting on the bed not withstanding. We found out too late how to use the plug in Vape dispensers, although it is uncertain that these would have worked with the number of mosquitoes. One thing to be aware of in Venice--mosquitoes are always a problem in the warmer months.