This was a beautifully presented apartment with comfortable furniture and a great bathroom. The water door and windows on to the water were spectacular and made the stay really special. However, when we arrived, we discovered one of the beds hadnot been made with any bedsheets or pillows. I messaged the host, assuming it was an accidental error, and he replied that as we had only booked for two people, only one bed had been made. This seems ludicrous to us, as we had paid (somewhat handsomly) for a two-bed apartment and not everyone travelling is a couple. In fact, in my messages when conferring about the booking I had mentioned that it was myself and my mother who would be staying (thus obviously needing both of the two beds... which we had booked). The host was rather resistant to admitting fault and even sent me screenshots of our airbnb message history to 'prove' that he cold not see the message where I had said me and my mother were staying - ironically showing two screenshots that included the message which began "my mother and I...". He took a few hours getting back to us but eventually said that the cleaner would drop off some bedsheets the next day and sent us a £32 refund as compensation for one of us having to sleep on a bed without pillows or bedsheets or any linens for a night. Though I appreciate the compensation and the cleaner dropping off the sheets, it wasn't the best experience for one out of our two nights there, especially given that we had splashed out in getting this apartment. Our much cheaper previous airbnb had not included these problems and had of course made up the bed in the second room (because why would you book a 2 bed apartment, if you have no need of the second room?).
As well as this, and as a previous review states, the neighbour opposite would regularly spent an hour smoking on his balcony and peering in to the bathroom part of the apartment where there was no curtain or blind. He seemed to choose the moment to smoke with when he could see someone was having a shower - which is rather unsettling.
This was a very odd experience, and the second-bed linen aspect still baffles us now, but other than these problems I mention it was a lovely apartment and we had a nice stay in Venice. I hope the host makes some changes, such as gettign a bathroom blind and making up both beds when it is booked regardless of how many people book. If that were the case then the apartment would be flawless!