This was my husband and I's first experience with Airbnb and it was great. Silvia met us at the ferry stop (even when our flight was delayed and we were late) and walked us to the apartment, pointed out some important things in the area, and was very welcoming. The apartment is very clean and cute and in a great location - on a quiet street but only a short walk to the more touristy parts of Venice. The bed was comfortable and the AC worked great. Overall, wonderful place to stay!