Cristian was a gentleman. He met us on the bridge to help guide us to the apartment and also took the time to show us around the apartment and walk us to the water taxi we had to catch to the airport. The small bottle of prosseco and biscuits was a nice touch and was enjoyed on arrival. The apartment is cosy but fine for what is required for a short stay. I'd be happy to stay there again.
Furthermore, Cristian replied to my emails almost instantaneously. He was polite and very helpful.