Annalisa was great to communicate with, from start to end: she answered all my queries promptly and helpfully, and in person she was charming and just as helpful, She gave us directions to places we were particularly interested in seeing or needed (like the local supermarket). The apartment was roomy enough for our family of four and located in a quiet and friendly 'Campo', right in the centre of the city, which made it easy to walk everywhere. We liked that we were clearly rubbing shoulders with locals as well as tourists in our locale. There is a restaurant outside in the square which had some noisy (though clearly happy) family cebrations one evening, but the noise ceased at 11 pm. We appreciated that we only had to take our luggage over one of the abundant bridges with steps in order to get there from the nearest vaporetto. We loved our stay in this stunning city and would love to return.