Ludovica was very prompt in her communication. The apartment met our needs for 4 adults and 2 small children. The patio upstairs was also a nice touch for relaxing, sitting, talking, etc. The apartment had additional amenities that did not require us going to the supermarket to buy, such as extra rolls of toilet paper, paper towels and handsoap. The apartment is located in a local area of Venice, which is what we were looking for. It was a 10 minute walk to the more touristy areas. There was also a supermarket nearby which Ludovica showed us. The apartment was very clean, however, it was somewhat dusty underneath the beds. Overall, she made our trip to Venice seamless. Thank you!