We only encountered Ernesto on the morning of our departure from his hostel, other than that we mainly were in contact with a nice lady (sorry didn't get her name!) who checked us in and served us breakfast. She spoke little English but she got her point across and she was very sweet, enjoyed our stay with her there. The only downside was that there was no refrigeration in our room, as the kitchen was only available during breakfast time. Overall a great place and good location!