Matteo is a very kind and friendly person. The host met us in front of their apartment after our arrival and gave us a tour to the place. The apartment is super clean. It has everything we need. The host prepared a detailed booklet that contains the maps, attractions, restaurants and bus/train schedules, etc. He explained the information we should know around the area. It was very appreciated. The location is convenient. It's about 15 minutes by bus to the main island of Venice. I would rate 5 star for their professional services. We love this nice and cozy apartment. Thank you so much.