The apartment was pretty, light, spacious and airy - just as shown in the pictures. There was a bad smell coming from the bathroom drains but apparently this is not unusual for Venice. The place was clean and well cared for. The shower wasn't very powerful but there was plenty of hot water. The pillows in the master bedroom were an old fashioned hard style but all the linen was nice and the beds were comfortable. Riccardo was an excellent host. He tried his best to remove the drain smell with bleach and provided plenty of air freshener. He lent us a great map of Venice on which he'd marked a series of really good restaurants. When we arrived he explained clearly how to find the place and came to meet us on the main street. The apartment's location was perfect - away from the really crowded noisy areas but only a short walk to the main attractions. We had a great holiday. Venice is wonderful despite all the crowds.