Very disappointed with our experience at this Airbnb. Check in is noted on this listing as acceptable between 4pm- 8pm. We had every intention of arriving at the Airbnb at 4:30pm and communicated this to our host. However after some travel delays and getting lost as we were traveling from four hours away, had to drop off our rental car, and figure out the water ferry system we were unable to arrive until 6:30pm despite our best efforts. This was still within acceptable arrival time from what the listing had noted and we had contacted our host to let him know we we're still trying to make our way to the Airbnb. When we arrived the host's neighbor Caroline met us and scolded us for being late, saying that she had other plans that she had had to cancel. We apologized but the rudeness did not end there. While showing us inside the apartment Caroline was showing us how to open the windows. My husband tried to mimic her actions on an adjacent window and she chastised him like a child and told him not to touch and only to listen. We contacted Airbnb and the host to let them know of the incident, that we did not feel welcome, and that we were seriously considering leaving to find other accommodations. At that time Caroline did come back to apologize but even in her apology she mentioned that someone with better manners would have contacted within 30 minutes of being late. The benefits are that the apartment is clean, has a beautiful view and balcony, is walking distance to all attractions, the bed was comfortable, and the shower hot. Some other strange occurences took place that we believe should also be mentioned. These things include upon our arrival our host asking us to water his plants. This was strange as Airbnb is not a house sitting website. We could have spent much less money to house sit for someone and there are specific companies that offer that type of agreement. The apartment was also poorly stocked with only items such as an open box of cereal, one black teabag, and only instant coffee to offer. We know that stocking small food items in an Airbnb is not required but all of our previous hosts have and for the amount of money we spent to stay at this listing we also expected it to be one of the best Airbnbs that we have stayed in. Our host did apologize and offer to buy us dinner, however our stay was already ruined beyond repair and we declined. We write this review not to be vindictive but rather because we wish that we had read a review similar so that we knew not to choose this listing. Our thanks go to the Airbnb team for taking our calls, providing great customer service, and finding suitable solutions.