This apartment was perfect. Francesca made great accommodations for us and her mother Emmanuella did everything she could to give us a nice visit. Though she didn't speak English she was able to communicate with us well enough and a call or email with Francesca bridged any gaps. The night before we left Emmanuella came over to say goodbye and when we told her we wanted to take a water taxi to the airport, she ran home and made us reservations, including getting us a discount, and came back and explained that they would pick us up right outside our door. Emanuella also recommend some restaurants to us. We tried two of them and both were wonderful. Venice is an amazing city and this apartment is well kept and very accommodating and also in a great location. You will be very happy to stay here.