This apartment was perfect for us! I traveled with my mom and we thought this place was a great fit. We arrived in Venice early in the day and they allowed us to check in hours early, even when we didn't ask to! There was a washing machine and drying rack so we were able to do a little laundry while we were there. I was super paranoid about getting lost and not being able to find our way back, but we were able to get back easily every time. This apartment is not far from a vaparetto stop which was great. There is an elevator to get to the apartment which we were thankful for, not only for our luggage, but my mom is a senior and stairs can be hard. Since they are common in Europe it was nice to have a break from them. I had a question for the host on our second to last day and he did not reply, but other than that it was a great experience. One suggestion - since I was so paranoid about getting lost (Venice can be crazy confusing) I would suggest a map that you mark where the apartment is in case someone needs help getting back.