Luca was awesome even though my family and I never got to meet him. His maid showed us how to use everything in the apartment. The Air conditioning was absolutely necessary and we were all very glad Luca had a strong system. He left clear instructions everywhere. He even left us a bottle of wine in the fridge for us! I would absolutely stay again. The location was perfect, we could nearly walk to everything. San Marco square was less than a 10 minute walk as well as the grand canal.