My wife and I stayed with 2 children at the apartment. Very quick and good communication. We arrived earlier than planned in Venice. As we could communicate via SMS, Veronica was so nice and made it possible to meet us even before the scheduled time at the Vaporetto station nearby the apartment (2 min walk). The apartment is located very well in a small street only 3 min. from St. Marcus square.
The big apartment is exactly as on the fotos, quite new open kitchen, terrace with a view above the roofs of Venice. The starircase was not a problem for us, even with suitcases. So we enjoyed our stay and can fully recommend the apartment. We definitely would choose it again on our next trip to Venice.