Alessandro was a wonderful host and made everything go smoothly. When we first checked in, we realised that the AC was not working properly. Alessandro quickly came over to check it out, and then relocated us to another unit which was an upgrade -- bigger, and had working AC. The AC in the first unit has also been fixed, so future guests should not have to worry! But Alessandro's communication and responsiveness was amazing, and he was so accommodating.
The location is also great. Very close to the train station, so you only need to bring your stuff across one bridge (of stairs) before arriving to the apartment. Then you can leave your stuff and walk with a lighter day bag all around the city. If you stay further from the train station, you might have difficulty crossing many bridges, over uneven floors, or bringing suitcases onto cramped boat buses. So all in all, we had an excellent stay in Venice! Thanks Alessandro!