Francy was friendly and easy to communicate with. We found this to be a perfect base for visiting Venice because you can sightsee during the day and return to the small, quiet, laid-back island of Lido to relax each night. Francy's apartment is in a very good location on the island, just a block from the main street for food and shopping and only a 5 minute walk to both the public beach and Vaporetti (public boat transport). Other than a few dusty spots, the apartment was clean, well-equipped and organized.