A lady met us perfectly at the water bus station to take us to the apartment - very thankful for because we would not have found it on our own! She show'd us the room thoroughly, set up WIFI and turned (the INCREDIBLE) aircon on. she also showed us one defect in the house so we were aware about it to be careful. The apartment was just as shown in the photos and perfect for all four of us. The location was great, by the Rialto Bridge and a 10 minute walk from St marks square. No complaints! Will recommend further if we can