Matilde made us feel welcome and comfortable, even had water, juice and coffee available for us. The apartment is located right off Grand Canal, and near a beautiful square with several restaurants, and lots of shops. There is a grocer close by. We were able to walk to San Marco easily. There were vaporetto changes (our closest stop was closed for construction unexpectedly) and Matilde let us know immediately. We had the best time. The apartment is beautiful, the terrace amazing, great views.