I will start by saying that this is a lovely little flat in an absolutely perfect location. There are five-star views of Venetian canals from nearly every room in the flat, and for that reason, this place is very special. Elde’s assistant met us in the piazza outside of the flat and assisted my brother in-law with managing his bags to the apartment; This was very nice of him and we all really appreciated it. I booked this space for three people—myself, my husband, and my brother in-law. We were left with only two bath towels and two hand towels; Fortunately we were not there very long and I was able to manage using a hand towel to dry off after showering. Not a huge problem, but a small inconvenience. We also were surprised to find out when we arrived that there was only one working toilet in the flat—Based on photos there were two bathrooms with toilets. As a woman traveling with two men, this was also a minor inconvenience that was unanticipated and not mentioned during our check-in process. The AC unit works fairly at best to cool the space; Both nights we all slept on top of the bed linens because it was too warm. Overall, I was satisfied with our stay, but would likely search for something different the next time around if traveling under the same circumstances.