My husband and I met Elettra at the Vaporetto stop and had a short walk to the house. She was very kind to meet us even when we came a few hours late due to train issues.
Getting to the house we had a few language barriers in Elettra's attempts to explain things in English, but we got there in the end! She did not give us all the information we needed and luckily we had stayed with other Hosts in the past, so knew what questions to ask. I think her husband usually meets the guests! It would have been nice to have something written down for us with a list of shops close by, instructions on how to use things, the Wifi password etc. But not a big deal as we worked most things out and her & her husband made themselves available for any questions throughout our stay :)
The house was lovely, incredibly clean, brand new kitchen and bathrooms, in an excellent location close to St Mark's square and many stores. It has all the amenities we needed, and coffee/tea/spices etc. in the cupboard. Enough kitchen supplies to cook at home each night! Pictures of the house are exactly like it is! The bed was too hard, we are not used to that. The Wifi worked perfectly. Had a great washing machine. 2 sets of keys were given to us which was helpful. There was 2 umbrellas supplied which was great for the April rain. At night the neighbour's dog barked for a while, and we could hear banging as it ran around, but we were usually so tired from exploring Venice that we fell asleep quickly.
There is not a working lift at the moment, however only a short 2 flights of stairs so wasn't an issue for us even with heavy luggage.
We would recommend Elettra's lovely apartment to anyone staying in Venice.