We did not feel very welcome on our arrival into Venice. After over 12 hours of travel, we were tired, and unable to follow Marie’s directions to the apartment accurately. She said this was normal but when she finally caught up with us she belittled us for our failure. We walked silently behind her as she ran ahead to the apartment much faster than we could with our luggage. We felt very uncomfortable the rest of the check in procedure. She was pleasant but clearly annoyed with us and rolled her eyes.
Later in the day we could not get back into the apartment. The knob was loose so we decided to contact her instead of aggressively pulling incase we were to cause damage. She said nothing to us and when I thanked her for the help she threw her hands in the air and left. Due to these reasons, we were not happy with our stay.
The apartment was exactly as mentioned. It is as the pictures show. The stay was nice. Marie never said anything to us after I let her know we had left the apartment.
This is the only experience I’ve had with any air bnb host like this. I would not stay here again, I would rather stay somewhere where I felt comfortable.