Marina was lovely! We texted her upon our arrival and she responded immediately. She met us to escort us to her place which was so helpful because Venice can be confusing with all the little twists and turns down streets and alleys. When we arrived, her place was clean and welcoming. We had read about her cat, but there was no evidence of one in the space at all. Marina was a wonderful host, stocking the kitchenette with breakfast treats and snacks; a few rolls and jelly, yogurt, juice, and even fresh milk for our morning coffee. There was also an option of tea. Our bed was quite comfortable and we appreciated having more than one pillow per person. We asked Marina about restaurants, and she had a generous stack of business cards to show us many options. She told us where each was located, what price points they were, and what type of food they offered. It was so helpful knowing a few true local favorites! There was a moisture issue in the bathroom, but it could be a simple fact of being a ground floor place in Venice. The bathroom itself was clean, but we had to open the window as much as possible. Also, the shower is small. My husband is tall and his arms were bumping the sides and curtain, but he was certainly able to manage it. We liked having the free WiFi. The location of Marina's place was terrific. We felt very safe and we enjoyed walking everywhere. We only used the water bus for the train station when we had all of our luggage at arrival and when we left (and to go to the other islands of Murano and Burano). We actually walked to the train station while wandering around the city; it isn't far. Marina really left us alone, but was readily available, if needed. We had a light bulb go out and mentioned it to Marina in the morning. There was a replacement there before we returned to the place later in the day. She really went above and beyond to make the space welcoming and comfortable.