We never had the pleasure of meeting Carlotta, but we were greeted by her partner Aldo. He was so kind. We were late arriving, but there he was patiently waiting for us with a smile. We made our way to the apartment with him helping us with our luggage. He supplied us with a map, highlighting the best places to see and eat. The apartment is in a quiet area, but close to the main attractions. Apartment is well equipped. Only thing was there was no wifi, but many cafe have it. Thank you!