What a tremendous experience! Veronica was very responsive to my questions and inquiries. She met us at the bus station (Piazzale Roma) and took us to on the waterbus (#2) to San Samuele and provided a brief orientation to the area. Only 200m from the stop is the beautifully renovated apartment in the quiet residential area of Palazzo Grassi. As the first visitors to this apartment, we were impressed by how well Veronica prepared it for our arrival. Cooking was easy as the supply of kitchen items was more than sufficient. It was also very comfortable. We also found this apartment to be ideally located for easy walks to the Rialto bridge and Piazza San Marco. But being close to the waterbus was terrific, especially after long days of exploring the city and the islands. Highly recommended.