Allegra gave us a warm welcome and was very helpful about trams, restaurants etc. Our room,& bathroom were clean and comfortable. The fan was great as it was very hot. We loved the area very safe lots of families about and close to all amenities. It was 10mins by tram to visit Venice so was nice to come back to the unit and rest away from all the crowds. We enjoy our stay very much thank you to lovely friendly Alexandria. Ann & Nick