Overall, the stay at Luisa's was most enjoyable! Check-in was very easy; we were greeted by Alberto who met us at Campos San Maurizio. The map that Luisa sends you via email is very helpful in navigating to the location from the water bus stop. Alberto was so kind as to meet us at a late check in time. He provide detailed instructions of the flat amenities. The flat itself looked exactly as described in the photos; clean and beautiful decor. They also provide you with a kettle for morning tea as well as some water and a nice Bellini. It is positioned on the top floor so be warned if you have heavy suitcases as we did. Alberto was incredibly nice to give us a hand, very patient. The location could not be more perfect - central to teatro, St. Mark's, and right off the Santa Maria Giglio water bus.
I'd recommend this to anyone staying in Venice. Can't wait to return. Grazi!!