Rosanna is a legend! Super friendly, loaded with tips to explore Venice and very flexible and helpful too. She made sure we had correct directions to reach her place way in advance and came to pick us up at the nearest boat stop. She helped us through our stay, even booking taxis and restaurants for us. She was also flexible with check-out time and allowed us to leave a couple of hours later. Apartment was really well located, just 10 min walk to Rialto bridge, and very cosy. Recommend 100%!