Carlo was a fantastic host. He was very responsive to all questions I had while in Venice and was very helpful in giving me good directions and immediate feedback on how to get to the place via water taxi. He was polite and friendly and the room was extremely clean. We stayed there 2 nights and the room was even cleaned each day. The location was great. Only complaint is that the wifi was broken, which would have been an issue for someone whom didn't have an international phone plan like I did. I would definitely stay with Carlo again!