We LOVED Tilly's House & Francesca! She arranged a beautiful water taxi for us that started our stay perfectly! After meeting us at the dock, she sat with us and showed us all the best spots to see, eat and drink! She even helped us call the airlines to help us communicate about the piece of our lost luggage. We truly enjoyed our stay at Tilly's House and Venice and appreciate all that Francesca did for us! We have the most appreciation for Francesca & our time in Venice! :)