place is very clean, check in was easy. on the 3rd floor hard if you have a lot of luggage or have joint pain. WIFI great, restroom, beds good. AC good.
Had to pay late check in because we came after 9 pm, due to missing luggage at the airport and waited to make a claim at the airport which took more than 3 hours. ( i knew about the late fee but there was no courtesy).
I gave the airport the host number to communicate with him to deliver my luggage which the host was helpful.
the biggest disappointment was when we check out and then my wife finds out that we forgot expensive chocolate in the fridge 25 minutes after leaving the apartment. we tried many many times to contact the host but no one answered us till finally a got a text and they said that wait around the apartment till the cleaner comes she can let you in. we waited form 9 to 3 pm with no one calling us. we ended up leaving due to plane schedule. we contacted the police to reach the host and finally he was able to answer and mentioned that we can come in the evening to get the package but at that time we left. we asked him to mail it to our next destination in Rome. he agreed and mailed it to us but we never recieved the package for 10 days we been in rome . we ended up leaving italy without the package.
was very disappointment about the host not being reachable and courteous