We can not fault the location the apartment next to the Rialto market, so we ate like kings all week. After our booking we had good communication by the friend Samuel who met us and took us to the apartment and gave us the keys. He had little to say about the apartment but he showed us the new router and said it would be connected in a day or two but this did not happen and the portable router did not work for any of us at all, we had no wifi all week despite many attempts by tech savvy members of our group. Although there were 2 bathrooms only one shower above the bath worked and it was hit and miss if you got hot or cold water. We needed help with how to get rid of rubbish and how to improve the water, but after we were given the keys we had no further replies to our questions and were were not given a check out time as requested.