Communication with Silvia was just right. We were met at the apartment and shown around. The apartment was fantastic, immaculately clean and had everything you could possibly need and more with lots of thoughtful touches and loads of wardrobe and drawer space. The location is really convenient, only about 200m to the vaporetto stop at San Silvestro and a short stroll to the Rialto bridge. The only thing I would say is it's not suitable for anyone with mobility issues as it's on the 3rd floor and no lift but that was pointed out in the description. Thank you Silvia for making our stay in Venice memorable for all the right reasons