Donatella was absolutely wonderful. This stay, by far, was the most positive experience we have had at an Airbnb. Donatella went above and beyond to help us. Her communication was excellent throughout the whole process. She arranged a seamless transfer from the airport to the water taxi. She provided us with numerous dining and site seeing recommendations. (Some, we would not have found on our own. ) Her place is spacious, comfortable , very clean and has the most incredible view. We were centrally located and could easily get to where we needed. If you have a chance to stay here, I recommend you do!