Valentina's apartment is very well maintained, comfortable and renovated. The location right in the heart of Venice really can't be beat, once we were familiar with our surroundings we could get to most places by foot in the city within minutes. That being said, the communication with the host, who is an agency, was non-existent after working hours, nor weekends. We arrived by car at night, had asked for the nearest parking lot which ended up being 30 minutes walking distance ... at night, carrying luggage with three children. It took us two hours to find the apartment and no response from the host after hours. This is despite having communicated that we were a family arriving at night by car - the only explanations were by foot from the center of town, which are nowhere near any car park. We were pretty shook up by the experience overall.