Anna was very responsive via text. She is efficient, helpful and informative. The apartment is a very good size (there were 6 of us), very clean and a great location, easy to find as well. She also let us store our bags in the apartment after check out which is very convenient. Towels were provided. We were there in the winter time, so it was cold, be sure to use the blankets provided in the closet! Would stay here again for sure.