1- Communication.
For me as a traveler to a foreign country, knowing that I will be able to communicate with my host and be provided with a prompt response, it establishes trust and a peace of mind knowing that if anything unexpected occurred during transit, the host would be there for us, Isabella and Andrea did not disappoint. Either Isabella or Andrea where quick to reply to all of my questions. Provided accurate directions on how to get from the airport to the meeting point where Andrea was already waiting for us.
2- The Apartment.
located on a second floor of a building situated across the canal from the Hilton. It has amazing views from both the living area and the bedroom. The spaces are airy and tastefully decorated and it is SPOTLESSLY clean ( which was a huge plus for me) the images posted on airbnb do not give justice to this apartment, my daughter and I loved everything about it. The hosts provided plenty of information regarding Venice from entertainment to restaurant recommendations, to guide books and maps for us to use. They also welcomed us with a very lovely array of teas,jams, toast and pastries. The only negative is that we wished we had more time to stay at Isabella and Andrea's place longer.