We loved staying at the Smiling House. Marzia was an A-grade host who couldn't have been more accommodating. Every time we asked a question, Marzia would answer it quickly or resolve it without us having to lift a finger. Her background is in tourism, so she knows what tourists want. There was a surprise breakfast for us on the first day and Marzia arranged transport to and from the airport. Directions, maps, restaurants, you name it, she had it. Hairdresser? Yep, I know one and I'll make the booking, she said. I'd recommend the accommodation and the host. We'll definitely want to stay again next time we visit Venice.