The communication right from the beginning was excellent! Diego made us feel very welcome and met us straight away and showed us through the property! Words cannot describe this place! It was overwhelming beautiful, the views were much better than we expected! The decor was lovely, the kitchen was great...a real treat to have a coffee machine! The best part was sitting & watching boats & gondola's drift past...everything you would want from a holiday in Venice! It was the highlight of our honeymoon! We will definitely return!