Paola, along with her sister and mother met us exactly where they said they would. They were so friendly and warm towards us. They took the time to explain things that we would need to know about the apartment and also Venice itself. The apartment was by far one of the best places we have stayed in, and talk about LOCATION, LOCATION! LOCATION. Everything you could ever need for our 4 day stay. So clean and comfortable. We will be booking it again when next we return to Venice. A big thank you to you Paola and your family. Ian and Deborah