The apartment was scrupulously clean and had everything we needed. Ida gave us clear instructions from arrival at the airport to the apartment and suggestions on what to when there. Although delightful, Venice in November was colder than we'd expected (take some extra layers); the apartment was lovely and warm, so great to come back to. Overall it wins on location - a quick walk to both St Mark's Square and the Rialto bridge, which was fab for our 3-4 day stay. Highly recommend.