We really wanted to love this place but couldn't. We have given 5 star reviews to most of the apartments where we have stayed in 4 countries, including several in Italy, but this one just wasn't up to that standard. The place was attractive, clean, and a good location from which to visit Venice. However, when we arrived at the front door we were faced with 60 steps to get to the apartment that was listed as being on the first level. From the outside it is clear that the apartment is on the fourth level of the building (3rd floor by European numbering system.) Once inside the apartment we discovered that there was no hand soap in the kitchen, no dish soap, and no dish drying cloths. We immediately sent a text to the management company. They responded that hand soap was not included with the rental but would send dish soap that evening or by the next day. It never came so we had to buy our own in order to wash dishes and used shampoo to wash our hands. In other apartments we have been supplied with coffee, tea, dish soap, laundry soap, and in most cases a light breakfast or biscotti for our first morning. This apartment didn't include any of that. The kitchen is woefully under stocked. No cooking oil, salt, pepper included. One spatula and no serving utensils. Eating utensils for a maximum of four. We would not choose this apartment for a return trip.