We had a good stay at this apartment. No problem with communication and we were met at the waterbus stop and shown to the apartment, located down a quiet laneway. It is in a nice location and easy to walk everywhere, and not far from the waterbus on the grand canal and the boats to Murana/Burano/airport as well. The apartment was a typical Venetian place on the third floor with some nice antiques. It was clean and spacious and had everything we needed. The only thing that wasn't good was the shower. Not very good pressure and only got about 1 minute of hot water, which wasn't enough for three people. If that is fixed I would definitely stay here again.