Giuliana was very very sweet. She explained everything we needed to know. We missed the window to take the garbage out (particular rules in Venice for this just FYI make sure you look into it before visiting Venice) and she told us not to worry, she would take care of it. We didn’t end up doing this but she also offered to watch our bags after checkout so we could explore more without carrying them around. This airbnb is the perfect place to stay while visiting. We enjoyed food and coffee on the street that it is located on. Coop nearby for groceries. We also enjoyed a drink on the balcony with shade one afternoon. Highly recommend this place! We would stay here again if we came back. Thank you Giuliana!