Had to CANCEL within the first night!!!
We booked the room for a few nights stay to enjoy Venice. Unfortunately, soon after arriving at the Airbnb, we noticed that the heater was not working and the room was cold. (Outside temperature in Italy right now is 4 C, so we were looking forward to our room to warm up.) After a few talks with the host, it was still cold and we decided we had to cancel the room. Through all this contact with Eleonora she tried to help us but was not really understanding our situation and was rude to us (also claiming that we denied blankets from a guy that came looking for the AC/heater,which we never got offered at that time). It seems that critic is not really well received by the host and is taken personally.
We wished that this whole experience would have been more pleasant but in Winter it’s not normal to be as cold as we were up to the point that we lay with our coats in bed.
Might be a good place to stay, but would not recommend it during the winter time!!!!