We found communication excellent. The property is in a beautiful part of Venice we know well, and allows guest the privilege of being in a Palace on the Grand Canal with a stunning hidden garden which is large immaculate and beautiful. A rare gem in Venice.
The hosts are extremely helpful, and arranged to meet us for a late arrival by water taxi on to the private jetty, and helped us arrange several outings during the weekend, as well as sourcing a disabled water taxi for our old aunt and assisting in her arrival and departure.
Very quiet for sleeping, lovely lounge overlooking garden.
Simple kitchen, and bathrooms, but comfortable and clean with good beds.
No request was too much trouble. Thankyou for a lovely stay.