Francesca was probably the most professional person that we dealt with on our European trip. She handled our restaurant reservation. The apartment was great. It was in a quieter section of Venezia which was great for our family. We so enjoyed exploring all the pathways without any worries. Venezia was magical. We will be back and will certainly stay with Francesca and Emanuela again. The apartment is close to a small plaza that has a grocery store, pastry shop, and restaurants. Lovely place, lovely people.