Francesca's apartment is in a wonderful location and is spacious and comfortable which meant that 4 of us were able to enjoy our own privacy. Communication and check in was perfect and Francesca is very willing to help however she can. The beds are very comfortable and there are all the amenities required for a short stay in Venice. The condition of the apartment has the appearance of being in continual use and is therefore a little tired in some areas. We felt that there is some room for improvement in this area. Otherwise, a great place to stay in this beautiful city.