Beautiful, special place. Out of the hustle and bustle. Very clean. We loved the balcony. However communication with host was terrible. I have noted other reviews have also mentioned this. We had trouble at check in and host did not reply till midnight that night. One reason we booked here was that we were assured that there would be a safe place to keep our bags after check out... only to find that he meant to leave them on ground floor near entrance to apartment block were anyone could access them. We communicated this to host but received no response, clarification or apology. Furthermore front door to building did not lock which we felt was security risk. Since he did not respond after multiple attempts to message we left our bags in apartment waiting for clarification only for him to reply 6 hours later “URGENT get your stuff and get out of apartment, cleaning lady needs to work”. It made our one night in Venice quiet stressful.