We stayed at Mario's apartment in Venice 2188/A- I was very disappointed. No personal greeting, had to pick up the keys from another water taxi stop, had to get off the taxi, carry the luggage to a drop box and get back on the water taxi to get to the apartment, spoiled toilet paper (I can provide photos), gray bath towels (should of been white - I can provide photos), dead bug on the kitchen wall (I have photos), no decoration on the kitchen wall (as presented in the photos - I can provide photos), washing machine was running while we checked in - not sure if we had to change the sheets or it was changed. No welcome package as shown in your photos. This was a business transaction only and they don't care about return customers. My wife and I have bug bites from the room - we did not check out because we did not want to spend our honeymoon in Venice moving from one apartment to another. I WILL NEVER NEVER RECOMMEND THIS PLACE TO MY ENEMY.