We really enjoyed staying at Francesco's apartment in May. Communication has been easy and clear. We also appreciated the thoughtful touches and the comprehensive amenities, from kitchen cutlery to clothes washing facilities, to ironing board. The co-host Luciana was responsive to my text message and met us at the waterbus station as per the instruction. She also gave us a good overview of Venice when we checked in, which was very helpful. We'd recommend people to stay here when they visit Venice.