I am one who gets nervous when I see photos of the expected views from the home we are to stay in. The views that are shown in this listing are exactly what you will get. The home is very nice. The rooms are large and comfortably appointed. The hostess is very nice and lined us out very well. We had no needs while staying in Venice, so we can’t tell about response time while there. I think she took such great care in setting the place up that we had no needs. Well worth the price.