On arriving the location is a bit hidden but the host gave very good directions. Still tough to find though. When we entered the space it was pretty cute small but that is to be expected in the amazing location in Venice. As soon as we got there we noticed The air conditioning units were off. It took almost 45 minutes or so to figure out how to bypass the programmed on and off time that the host set which was very inconvenient as it was very hot and on a top floor. If you rent the space you will not deal directly with a specific person. All messages are signed Easy Suits Venice. The space was not clean very well upon arrival. There were at least, and this is no exaggeration, 30 to 40 dead bloody mosquitoes smashed all over the walls. Especially in the bedrooms. The second night around 10 PM both air conditioners mysteriously had the power cut to them entirely. This was not a remote issue or a unit issue. There was no power and it did not trip a breaker. I messaged the host from about 1030 till 2 AM. We could not open the windows because of the mosquitoes. I was staying with a senior citizen and it was an unsafe environment. They did not respond to our messages until almost 10 AM the next morning. By this time no one got any sleep because if you turned off the lights the mosquitoes that were hidden in the exposed rafters would come down and bite you and buzz in your ears . So we were basically trapped in a hot box from 10 PM until we checked out around 7 AM. Right before we left the AC units mysteriously received power again and turned on at 7:22a.m.. We asked for a refund for the second night from the host and he would not even discuss it. AirBnB handled the situation and gave us a reasonable refund. Issues aside, the location is prime and the apartment was cute.