What can I say, Monica went above and beyond what we expected. The location was perfect, slightly away from the heavy traffic areas but an easy walk to all of the major sights. She contacted us early and often even letting us know about a local transportation strike and sending us new directions to the apartment. She was there when we arrived and showed us our room and the rest of the house. Each day she asked what our plans were, and made suggestions to improve our experience. Her breakfast was great, many choices including cooking you scrambled eggs if you wanted.