The room was large and clean with a lovely view over the canal.Note that the canal is 24/7 as it is the shortcut from North Lagoon to South Lagoon -so shut the shutters. There is no TV but there is a CD player. We never met Marco, but met Alice. The bathroom is shared, and the kitchen is not for use after 11am (guest fridge in hall but need to get own milk etc). Luggage must be carried up to the third floor by yourselves. The wifi is extremely intermittent but ok speed when it works. Continental breakfast is good.