Massimo was brilliant on arrival we rang and he met us immediately.. even helped to carry my suitcase up the stairs. The apartment is brilliant for having an adventure without being right in the centre allowing us to make use of the wonderful local restaurants recommended by Massimo, and really explore the streets whilst finding other parts of Venice. The apartment was very clean and welcoming. Massimo left us everything we needed to find things in Venice local supermarkets, water buses. Was brilliant and we would definitely return to stay with Massimo again.