Communication with Paolo was exceptional from booking and all the way through our stay in Venice. He helped arrange private water transportation and gladly coordinated a request for a special occasion. Dimitri was a very friendly and gracious host upon arrival and departure. The apartment is beautiful with high ceilings and large windows overlooking a canal. Very spacious for a one-bedroom. And a great location, within a several minute walk to Realto Bridge and many restaurants and shops. Highly recommend!