Masha was very efficient and great at correspondence before the trip. Found the apartment easily and met with Tonya who showed us over. Beautiful apartment with comfortable beds, well equipped kitchen and amazing views from the balcony and top deck for the sunsets.
This apartment is great if you don't mind climbing lots of stairs both up to and inside the apartment. We thought we were getting twin beds for the kids but maybe a misunderstanding on our part - they used the double and a fold out mattress which was fine.
The location was perfect as just 5 minutes from the Grand Canal but in a quieter and less touristy area with some nice local restaurants and bars.
Would definitely try and book this apartment again for our next trip to Venice and have already recommended it to friends.