We had a great experience in Venice and at this flat. We received quick responses to queries including advice about transport from the airport to Hotel Bruno, our meeting point. The flat was quite modern and very clean. We were very comfortable staying there as two couples. The electrical outlets were a bit confusing as even their supplied electric appliances did not fit in the outlets. There was a power bar available that we could use to plug in the kettle. The flat is in a great location and was quite quiet.