Anna and Emiliano were wonderful. We didnt have internet when we arrived to Venice, so with no way to contact them, we found the place ourselves. They had great suggestions to share (the gelato place they suggested had vegan gelato, so my lactose intolerant self could have some!). They were immediate to respond to us when we reported loud guests in the room next store, after a loud previous night. Great place to stay! We would definitely stay again!