Dario was great at communicating. Unfortunately the AC unit in the living room/kitchen did not work. Their assistant came up and tried to fix it by unplugging, but it just died a few minutes later. I tried plugging/unplugging a few times and it just died each time after a few minutes. I am sure they will fix that. AC in the bedroom was perfect.
Decent cleanliness. Towels were not there at first but they came back after I messaged them and brought us some.