My 13 year old daughter and I stayed at Susanna's, and are so happy we did! I chose to stay here based on the consistently great reviews left by others, and the location, as it was our first trip to Venice so we wanted to be central. We were not disappointed! The room itself is spacious and Susanna had set it up so that the main bed was separated into 2 single beds for us, which are firm and comfortable. She also has good quality pillows! There is a bunk bed in the room as well, but the room is big enough that there is still plenty of space. We each had our own wardrobe with plenty of hangers, plus a writing table and a dressing table. Lighting is good too - a wall lamp above each bed, a large ceiling light and a lamp on the writing desk so plenty of light even at night or with the window shutters closed. There were plenty of wall sockets, too! It's always frustrating when trying to charge multiple devices from only a single spare socket...not a problem here! And the room has its own air con unit. The ensuite is spacious, again with good light (for doing make up!), and a shower. And importantly, it was spotlessly clean! There is a shared kitchen stocked with hot and cold drinks, and a good selection of breakfast items...again, the kitchen was spotlessly clean. Prior to our trip, Susanna sent through excellent directions for travelling from the airport and finding the apartment. She replied to messages very quickly and was always very helpful. Unfortunately, our flight was delayed so we arrived 4 hours later than planned but Susanna's son waited in for us, met us at the Vaparetto stop, and even carried my daughter's case for her! He showed us to our room and despite already being late to a prior engagement, he took the time to answer our questions, went through the Venice map with us explaining about the different areas and gave us plenty of advice about things to do and good places to eat. We didn't meet Susanna until the next day but when we did, she greeted us warmly and we felt so welcome. She was always smiling and so helpful with absolutely everything! We were incredibly happy and comfortable in Susanna's home, and would highly, highly recommend staying here. The only things I might mention for anyone thinking about booking, is that the room is at the top of the house and there are about 60 steps if my counting was correct. Also, the shower cubicle is snug so perhaps not ideal for a larger person. These are by no means complaints - I am neither young, nor am I petite, and it was fine for me - these are just small points that some people may want to consider.