Marcella and Gaia were very friendly and helpful with tips to get around. Great location and good value. Quiet neighborhood but easy to get to main attractions. 3 min walk to boat taxi. The only thing is the room is very small. I would recommend no more than 2 people. The main bed is a sofa bed so not the most comfortable. Good choice if you are mostly going to be walking around and not hang out much in the apartment.