The flat has a great location near the Rialto Bridge. The layout is good, but no views from the windows. The dishes and cutlery weren’t cleaned properly, and we had to wash everything before use. There was a functioning kitchen, but only one small cutting board and no breadknife. The beds are good. The living room couch is uncomfortable, it is a rather rundown sofabed.
Communication was not easy. Riccardo and Chiara rent out 10 apartments on Airbnb, and we experienced some communication problems, because they could not identify us, when we, as requested, contacted them via whatsapp. After contact was made on whatsapp, messages through the Airbnb app were not answered. We never got an answer when we wrote about the unclean dishes etc. The address is not stated in the Airbnb app, and was only given, with a days delay, when we specifically asked for it.