The apartment is in a quaint area close enough to the locals to experience Venice but far enough so that you’re out of the hustle and bustle of the square. Massimo was very accommodating and answered promptly whenever I had any questions or concerns. He went out of his way to pick us up from the airport upon arrival. When it was time for us to leave, he allowed us to leave our luggage at his place while we did some last minute sight seeing. After we finished, instead of us going back to his place to pick up our luggage, he met us near the cruise terminal we were departing from and dropped off our luggage. I appreciate the extra mile he went to accommodate us and make our stay as smooth as possible.