We had two issues with this place, but I’ll start with the positives. It is centrally located, the apartment was clean, safe, and fairly quiet. The directions finding the apartment were extremely valuable and detailed. The hosts were quick to respond via Airbnb messenger.
Our check in process was not friendly. There was a mix up of checkin times between airbnb and the host, which was not a huge deal, but I didn’t appreciate the lady checking me pretty much calling me a liar. We only wanted to drop off our single suitcase early because trying to carry it around Venice for a couple of hours was not easy. We received a message that the mother was at the apartment a few hours early and we could come check in now or have to wait until after 4pm. She opened the door and immediately told me check in was not possible, she would not let us leave our bag, yelled at me for ringing the bell twice, and told me I was inconveniencing her and she wanted to go home. If all that was true, I didn’t understand why I was told I could meet her now. She demanded our passports and tax money to check us in, which I had left at the restaurant around the corner with my travel companion. I told her if she gave me two minutes I would be back with both, she said she would wait two minutes and no more. I was back within the two minutes and she was in the process of trying to leave when I came back. She did check us in and after more discussion, agreed to give us the keys but we were not allowed in the apartment before 4pm. She would let us leave our bag in the stairwell, but not in the apartment. And while she was checking me in, she got in a heated argument with another tenant there. Honestly, this was the most stressful point of our entire vacation. And from the reviews I have read, it seems most people have not had this issue.
Our second issue was bugs (mosquitos) and I’m guessing it’s fairly common because there were two bug zappers in the apartment. The windows were open when we checked in, and we closed them and kept them closed because even with the zappers plugged in at night, we woke up with bug bites every morning.