The best part about Anna's house was the location, in a slightly quieter part of Venice but only a 10 minute walk to the more lively parts. There were great restaurants and a supermarket within a 5 minute walk which was really useful for myself and friends. The apartment was good, however I expected some sort of living area and there wasn't one, literally 2 bedrooms, a bathroom, a kitchen and a balcony. However we didn't spend much time there anyway so wasn't a huge problem.
Contact with Anna was mostly good. However when I got to the place she was meeting us she wasn't there. After waiting for 15 minutes I had to ring her and she explained a friend was coming to meet us. Would have been good to know this in advance so I didn't have to waste money on phone calls! Also, one more downside, when I made the booking I paid £35 cleaning fee. However on arrival we were expected to pay another 49 euros for the final cleaning fee. After looking back at Anna's advert, I did spot this but it wasn't explained clearly and wasn't in the 'extra costs' section, where I would have expected it to be.
I would still stay here again.