Thank you very much for a wonderful stay in Murano. We are grateful for all the help and support in the process, both before and during the stay. You have provided quick feedback, which has impressed us greatly. You have also been very flexible about checking in and out of the house. Further more, we have greatly appreciated all the effort Alessandra has put into helping us out, fex how much time she has set aside for phone calls and organizing luggage, as well as help with luggage storage. It has been very pleasant to talk to Alessandra, and she deserves a lot of praise for her presence and efficiency! Thank you, Alessandra! Thanks also to Guiseppe for your excellent help with answers to all kinds of questions, from small practical things to questions about how we can use the holiday wisely, where we should go etc.. It's been so useful! The only thing we're a little sorry about is that we didn't get to meet Guiseppe in person. But next time! We would very much like to come back. Alessandra was otherwise very good at following up on questions from us, despite some challenges with language barriers. We are otherwise satisfied with the price, cleanliness, excellent facilities and nice, relaxed location. The only thing we reacted to was that it was not possible to open the door to the washing machine, as it was probably installed incorrectly. This made it difficult to put washing powder in the washing machine (but we managed, in a way). Here we recommend that you dismantle the wooden door in front of the washing machine, so that the machine can be used correctly. We really appreciated all the kitchen equipment, and that you had even put out a bottle of wine for us! And olive oil and other basic goods we could need. Thank you very much for that. In general, we lacked nothing. Your efforts and helpfulness made this a lovely stay and we hope to return to Murano and Venice! Many hugs from Ragnhild and Maia