Roberto, even though we never met him in person, was very welcoming, friendly, and helpful in his electronic communications. His responses were prompt and he provided clear directions to the apartment from the train station, in addition to giving helpful suggestions to places to eat and shop for groceries.

The apartment looked even better than the pictures. It sits right next to a common route for the gondoleers which added to our Venetian experience. It was very close to the tourist attractions, i.e. San Marco, but also means that you would have to walk a farther for cheaper restaurants and shopping.

It was very nice that the apartment entrance is on the ground level after a long day of walking. For those who are less agile, the sleeping loft might be a little difficult to get to but there is a fold out couch in the living room. Kitchen and bathroom were well stocked. Wifi was fast and air conditioning cooled the room very quickly which was really nice during our August stay.

Lastly, Roberto was very gracious in being flexible with us on the check-in and check-out time. We were able to drop our bags off hours before the normal check-in time and we were able to check out a few hours after the normal check out time. My wife and I highly recommend this apartment and looking forward to coming back!