We were greeted by Paolo & Ricardo when we stepped off the airport water taxi, which was just amazing. They walked us to the apartment, helping us with our luggage and telling us about Venice en route. They detailed some 'must sees' and recommendations on a map before leaving us in the wonderful apartment, which was so well situated for everything Venice has to offer! We were delighted with our experience and Paolo & Ricardo made it such a hassle-free one. Thank you so much and I would definitely recommend the apartment and them as hosts.