Great host, for the very one reason, that we were supposed to reach the apt at 11.30am, however due to travel delay, we reached 12 hours later (12 am), with full support from the host, waiting for us up that late and providing with water and snacks (how thoughtful). Since we faced hot water concerns, the host did not even charge us with the local tax fee and the late arrival fee. Great place just as shown in the Picture.... thanks