This was our very first AirBnb experience. Irene was very friendly and responsive, and took time to meet us personally, go over the particulars of the property, and answer all of our questions. Also, our luggage had been lost, which is difficult to deal with in a location like Venice, but Irene helped us retrieve it!

Regarding the apartment, it was very clean and exactly as described and shown in the photos. There was a notebook full of useful information, including recommendations for nearby restaurants. It’s in a quiet and secure location, with very nice views. There is a bakery and several restaurants close by, and it’s an easy walk to many more shops and the Rialto Bridge. We enjoyed sipping the coffee she provided in the morning as we looked out over a canal and the rooftops.