Alessandro was fantastic! He was incredibly helpful from the beginning. He gave us fantastic directions. It was really easy to get to the place from the water bus. He was super accommodating. He gave us a map and pointed out places to eat, shop, and explore. In the morning he made a beautiful breakfast that was filling for the entire day. He was nice, friendly, and wonderful. He even let us keep our bags there after we checked out to explore the city. We loved the place and recommend anyone visiting Venice to stay wit him.