We enjoyed our stay in Venice. Like most tourists we got lost on our first day and ended up calling our host for help. They helped us right away on the phone.
The apartment is huge and really beautiful. Pictures don't do enough justice to how beautiful the apartment is. The decor is fantastic. There is a nice view of one of the small canals. All the equipment seems to be new. Kids loved their bedroom sleeping under a moon roof watching the stars. The location is very convenient and central. It is within 20 mins or less walking distance to almost any corner of venice.
Francesca's mother is one of the most charming persons we came across during our stay in Italy. She helped check us in and talked at length with the kids. Wish we could learn more Italian to be able to better interact with her!
Definitely recommend this place to others with kids. If you have trouble climbing stairs, it may be a bit difficult to go up 2 flight of stairs with bags. Other than that it's just great!