Great stay in Venice. Good location, about 10 min walk from train station and located near lots of restaurants and shops. We were met at front by an agency worker who gave us the run down and let us in. We did have to wait out front hoping we were in the right place for about 10 mins. Everything was good with our room, it hadn’t been cleaned yet when we checked in so we were allowed to drop our bags while they cleaned. Overall good experience.