Cristina was in touch with me since the confirmation of the booking - frequently checking on our itinerary and offering help with other bookings. Though we did not get to meet Cristina, her Mama was there to welcome us and show us the place explaining everything in great detail. Though she knows little English, Mama is a great communicator making us feel at home. We were 5 adults and found the accommodation quite comfortable, clean and fitted with all basic amenities - exactly as shown in the ad. The place is quite safe, within a short walking distance from the train station and the public bus stop and has free wifi and parking available within the premises. The kitchen is well furnished and grocery stores are nearby. There are several restaurants (including one serving Indian food) also nearby. I would definitely love to come back to this place "to be happy in Venice".