Stayed here on a weekend break with 9 friends.
.Communication prior to arrival was very good.There was someone to meet us at the water boat stop so had no problem finding the place . They have a policy of charging for late check in after 8 pm but they kindly waivered this as we were delayed due to late arrival of baggage at Venice airport followed by a delay in getting the water boat. On the day of check out they kindly allowed us to leave our baggage in the house to be collected later as our flight was at 4pm.
The place is exactly as seen in the photos - very clean with big bedrooms and en-suite bathrooms and a fully equipped kitchen .
It took us 25 minutes to walk from here to Rialto bridge (even though we were told it would take about 40 minutes). It is a nice walk through streets with shops and cafes .
I would definitely recommend this place to stay if you are going with family or a large group.