Mario is a great host, and keen to help his guests in any way he can.
Ca’Fenice is an amazing apartment in the heart of Venice.
There are a lot of stairs, which might be tricky for older guests.
The apartment itself is one of “character” and therefore has a rather temperamental hot water system and we experienced problems with wifi, but this was a local issue rather than an apartment issue and Mario tried everything to fix it during our stay.
I don’t think guests should expect the most modern amenities, but a chance to stay in Venice in an authentic and very beautiful apartment like this more than makes up for the small problems!
I wouldn’t hesitate to recommend this apartment to other guests.