A lovely place, very well situated, full of charm, very pleasant for a group with its internal courtyard where you can extract yourself from the hassle of the city.
Pros:
- lovely ambience
- wonderful decoration, although it feels way darker than on the pictures
- wonderful location
- surprising calm for a very central location
- perfect welcome and assistance during the stay
Cons:
- As in many Airbnb's, the beds were a shame. How can people rent this kind of place with beds which are 20 years old? Of the 2 main double beds, one is a boat (both people slide in) and one is a hill (both people slide out).
- Everything is so tired and out of shape. The house is obviously lacking basic regular investment. 2 funny examples: there is a Nespresso machine but a significant part of it is missing, we had no more hot water in the shower of one bathroom the last day, whilst it was working everywhere.
- no decent cutlery and dinner equipment: hard to find 6 identical glasses, broken plates, … Everything is old and cheap.
- the reading room, which was equipped with a double sofa bed as an additional bedroom, is separated from the other half of the palace (rented separately) only by a wood door. So long for security and discretion. Our neighbors were loud and looking at TV late, sleeping was not easy in that room.
As an aside, the palace was rented whilst significant works are undertaken on the ground floor. We had 2 days (on 5 as a whole) of horrible noises, tiles cutting,... until the agent managed to have the works stop for 2 days. They offered to reimburse those 2 days, which is kind and fair, but remains to be seen.
A true Venetian experience, with its wonders and its exasperating flaws... With a little bit of modernization, that could be the place to go.