Upon arrival Rudi met us at the ferry stop in S. Tomà and helped with luggage. It is fairly tricky to navigate Venice, so showing us to the apartment was very helpful. The apartment is only up one flight of stairs. It's comfortable and clean. The location is great and very walkable to everything. He showed us where the closest cafe and market is. Rudi is the nicest host and went above and beyond when we needed it! Maria & Rudi are also super responsive with messages.