My family of four spend a great three nights at the "Venice home to relax and emotions". Francesca communicated well and often before we arrived, and Emanuela met us at the door. While she spoke no English, and we no Italian, we were able to communicate. She is very warm and welcoming, very proud of her home, and spent time to show us how everything worked and give us recommendations of where to eat, and checked in daily to see how we were doing. The apartment is very clean, well stocked and quite big, in a great location with a very nice garden area, which is unusual in the center of Venice. Both Francesca and Emanuala responded quickly to any questions we had. Our only complaint were the beds, which were not as comfortable as we would have liked. But we definitely recommend this home for either two couples or a family.