The apartment was in a really good location - a few streets back from the main tourist areas so it was quiet, but still just a 5 minute walk to a water bus station on the grand canal, and an enjoyable 15-20 minute walk to St. Marks Square. Easy access to and from the airport.
Silva did not greet us, but one of her associates did, and she was very pleasant and met us at the bus station and walked us to the apartment to check us in.
The apartment was pretty much as we expected - it was small but nice, and had the basics we needed. It had a washing machine which was a plus, since we were travelling with our 2 young girls and about a week into our trip and needed to wash everything.
The amenities didn't go above and beyond like some other Airbnb's we have stayed at (for example no bowls, only instant coffee, no bottle of wine left for the guests as we have gotten at many other places), but it was perfectly acceptable and worked just fine for us.
Overall, the place was clean and comfortable, had what we needed for our couple of days there, and was in a great location.
The one major downside which really dampened our experience was shortly after we left, we got an Airbnb message from Silva completely in Italian (despite all previous communication from her in English) accusing us of smoking in the apartment and burning a seal on a window (??), and asking for an extra 100 Euros for this. This was a random and ridiculous accusation, as neither my wife or I smoke, plus we were there with our two children. Luckily, the Airbnb dispute process allowed us to simply decline the payment and state that we are not smokers (and I'm honestly not really even sure what she thinks with did with the window...she sent some picture of some black thing near the window latch) and Airbnb simply closed the issue, so at least the host was not able to extort extra money from us with baseless accusations of us smoking.
To be fair though, the apartment was a nice place, and a great location, and in the end the Airbnb dispute process allowed us to simple Decline so our experience was still a good one.