The place was exactly as described and conveniently located near all the tourist attractions. Elisabetta was nice enough to supply a bottle of water and a bottle of champagne as a welcome amenity! It was cool in the apt, however, the a/c was not as strong and the check-in process was a bit confusing. After we read the house manual, we were able to figure things out slowly. The only issue for us was the walk-up and having to carry three big suitcases up the stairs, but we know it's a bit tough to find a place with an elevator in Venice. We also had an issue booking water taxis, because most of the companies did not recognize the location of the nearest water station. However, Elisabetta was very helpful and responded to my messages right away. Overall, it was a great experience.