Easy arrival by train to Venice. Caroline and Jacopo picked us up from the station and took us to the apartment, very close, easy walk with luggage. Apartment is on 3rd floor but elevator works well. The apartment itself is spacious, clean and well stocked with most items. The washing machine is broken, but Caroline offered to do washing for us if necessary. Apartment is quiet and convenient - easy to navigate to when getting lost in Venice. We suggest get away from the touristy areas and explore the real Venice. Some hidden gems to be found! A free walking tour is available, excellent option to help make some better decisions about where to go and where to eat.