Elisabetta is very sweet and very accommodating. She waited for us by the ferry stop, which was very nice of her, I felt that she didn't have to do that.
She was very helpful by giving us tips on eateries and locations nearby and had many brochures available for us to look through.
The apartment itself is in a great location, only 5 min walk from Piazza S. Marco.
The apartment is very cute, clean and it has A/C which is a huge plus if you visit in the summer.