Laura is a joy. She gave us the best directions when we arrive in Venezia - we didn't get lost at all - it was precise and really useful. The communication with her was great and we felt really at ease. She also has loads of stuff to help have the best time in Venezia such as a binder with restaurants address, great sightseeings, shuttles compagnies to the airport, train station, etc. which made our stay much easier - The apartment is impeccable and it made our stay much more unique since it is a « real apartment » with unique furnitures with certainly a Venezia vibe to it. Plus, it is much bigger than a hotel room - you really feel at home. Also, we made most of what we wanted to do by walk since it's in a great neighborhood near every great things you want to see in Venezia. Recommend it 100%.