We were welcomed by the lovely Daniele, not Cristina, but he was very helpful and friendly, showing us to and around the apartment. The apartment is in a great location near the vaporetto/boat stop that goes to the train station, Murano, Burano, etc. It’s also out of the busy touristy areas so was quiet at night but still convenient for the supermarket and cafes/restaurants. The apartment itself was quiet and secure. It was lovely being on the corner overlooking the canal, and with the windows open, lots of breeze kept the apartment cool. Also, you can pretty much walk to any of the attractions. We only caught the boats to and from the train station and Murano/Burano.
The bed and other furnishings were comfortable and the kitchen well equipped, including a proper oven and big fridge. Everything you could need was in the apartment. There was plenty of space for two to stay comfortably, and it was very clean and well maintained.
Cristina was always available to answer questions and there was a handy book of useful information to help out. A lovely touch was the extra toothbrushes/toothpaste and other bits in pieces, just in case you needed them. We loved this apartment.