The apartment was suitable for our trip to Venice, great location and the team were excellent. We were there during the extra high flooding to which they dealt with the situation efficiently with over and above professionalism and general help. The water was too high for all GF apartments to not get flooded on the island and therefore had to move to another apartment but it was excellent, equally as nice and can only be very grateful for the assistance as they carried our luggage and escorted us through the city during the night.