Silvana contacted us beforehand as she says she would to arrange collection of the apartment. The meeting place was on time and she showed us to the apartment nearby and went through everything. The apartment was very well equipped and very well located, ideal to get to all areas of Venice on foot by about 15 mins. There were a lot of nice eateries & bars close by. The only negative was the noise from a couple of restaurants next door which went into the early morning hours. Having said that we were exhausted after our days exploring so this did not keep us awake. We stayed for 3 nights and would happily stay again. The apartment is modern and has everything you need including wifi & air cond. when we arrived there was bread, yoghurt, water, fruit & pastries to keep us going for the time we were there. There was even an espresso machine. Highly recommend this apartment for your stay in Venice.