NOT AS ADVERTISED. We rented this space because it had 2B, 2B with a lovely view of the canal from the balcony.
First, our host did not inform us that scaffolding would be surrounding the building so there is no view…at all. Her response was, “well, you can still use it”.
Second, instead of having her meet us at the apartment, which she never gave us the address, she had us wait by the bridge so she could show us where it was. This cost us an extra $25 plus the $10 already spent to hire a different porter to carry our luggage…there are many stairs in Venice and we’re both in our late 60s.
On a positive note, the apartment is clean but needs upgrading. The beds, bedding, pillows and towels are old and stained, and the bed was rock hard. For $361 per night PLUS the surprise tax after you arrive, we would not recommend staying here.
Third, there are many rules about how it is on you if you use the air conditioning too much and it shorts out. You are responsible for going downstairs to reset the circuit. There are only demands and no kind words to nicely ask you to do something.
We contacted Airbnb, but they wouldn’t do much. The owner returned $160 of our 4 night stay. Apparently, it was an Italian holiday and no other rooms or hotels were available within a 25 mi radius so couldn’t move.
One more annoyance was the internet wasn’t working so had to reset it. After logging on, it is not a secure connection so wouldn’t be good if you work remotely. Also, there was only air conditioning in one bedroom. There was another one in the hallway but no remote.
We had been in 3 other Airbnb during our stay in Italy and had no issues because we knew what to expect, which is how it should be.