This is an actual hotel (a typical Italian hotel), not a person's house/apartment. Still Giacomo was very clear and helpful in instructions on how to find the hotel from the train station.

The room was clean, small, nice, got the job done. However the room pictured was NOT the room we stayed in. I think this is very weird for Airbnb to allow. Opens the door to its users getting screwed in the future...

My only other gripe here is that I don't think Airbnb should allow hotels to post on their site. After pre-paying as you always do on this site (including service fee and cleaning fee), the hotel asks me on the way out for a cash payment for "City Tax." I understand this is legitimate for hotels because they must pay it to the govt, but it doesn't make sense for Airbnb to allow any of its hosts to charge ANYTHING after the fact. Everything is included in the initial price. Period. It's just weird, wrong, not Airbnb, and made me feel sour as we departed. This is just a typical Italian hotel.