Chiara was the perfect host. She was always at the end of a message if we needed anything, even before we arrived. She gave me ideas for trips, told me where to book to get the best deals, restaurant recommendations and tips on what to explore if we didn't want to book trips. The place itself was in a lovely area which was well situated between the bus station and Rialto Bridge. The apartment was very safe, secure and clean. The beds were very comfortable and the apartment had most things needed for our stay. The only one thing we missed having wad a toaster, as we wanted to have breakfast in the apartment rather than out but this was personal preference. I would recommend this apartment for anyone wanting to stay in Venice.