这是我几十次airbnb租住经历中，非常不愉快的一次！入住后我觉得很生气！我很不推荐！！1. 房子是被房东交给easyrentals公司打理的，中介公司往往不会像房子主人那样尽心。接待我们的是Ilaria, 入住前一天她要求我们在Guglie bridge见面，但看了之前租客的评论后，我了解到在火车站见面比较好，因为从火车站走到公寓只要5分钟。由于我们拿了三个行李箱所以我提出在火车站见面，但Ilaria始终坚持在更远的Guglie bridge 见面。我们拖着行李走了10分钟，在Guglie bridge见到Ilaria后，她带我们又步行8分钟走到了公寓。5分钟的距离变成了18分钟，接待我们的女士完全没有站在我们带着行李的游客的角度思考问题，为了自己省时省力选择离她近的Guglie bridge见面。我们游客就拖着行李气喘吁吁走这些没有必要的路。2. 入住后我询问Ilaria从火车站到公寓是否有其他更近的路线，她坚定的说没有，公寓旁有个Parco Savorgnan花园，我问她我们可不可以穿过花园去火车站，她却撒谎说这是私人花园我们是进不去的。事实上，这是个开放给公众的花园！她撒谎是怕我责备她在接待我时绕路吗？3. 我们刚入住就发现wifi不好用，把问题反映给Ilaria后，她说她会给网络公司打电话，可实际上她打没打电话解决wifi问题我无从得知，她只说网络公司回复线路有故障。我后来又联系这家公司的经理，经理和她的助手Elsa一直在尽力帮助我们解决wifi问题，但最后还是没有解决。这一星给房子本身。一切的沟通过程我都有聊天记录为证。
A very BAD and unpleasant Airbnb experience!! NOT recommend at all! 1.The apartment is managed by Easyrentals company, our check-in madame is Ilaria. She insisted meeting us at Guglie bridge on the day before checking in. Aftering reading previous visitors’ reviews, I found that it was better to meet her at the train station because it only takes five minutes to walk from the train station to the apartment. We were towing all our luggage to Guglie bridge with a 10-minute walk, and Ilaria took us to the apartment with a 8-minute walk, finally, the 5-minute walking distance became 18 minutes! Ilaria did not think of us, the visitors with luggages at all, she just did what was easier for herself. 2. After checking-in I asked Ilaria was there any closer way to walk from the station to the apartment such as going across the Parco Savorgnan, she said no because this park is private. The truth is Parco Savorgnan is a public park and Ilaria was lying to us! Maybe she did not want us to notice that she was taking us a longer way to the apartment when we checked in. 3. The wifi was not working when we checked in, Ilaria promised to call the Internet company. After calling her twice, she said that the line was broken. I am not sure whether she called the Internet company or not. However, the manager and her helper Elsa were trying their best to dealing with wifi problem, but finally it has not been fixed. One star to the apartment itself. I have all screenshots of our communication as the proof.