Everything about this booking was painless from the beginning. We were met, as agreed, and the lovely house was exactly as we had imagined it would be, in fact it was better, because we had our own wonderful courtyard garden, and the beds and chairs were really comfortable, which is very important to us. Maria and Matteo could not have done more for us and were always there when we needed information, such as supermarket opening times and recommended restaurants. I must also say how lovely and clean the house was, we were so pleased when Matteo showed us in. The Cannaregio area is our favourite and the house was in our ideal location, not too many tourists which was what we wanted. The public transport options there were also excellent.