Overall we had a pleasant stay in Laura's apartment. You really feel like you are a Venice resident, and the views from the apartment alone are worth the stay! The apartment is cute and quaint- definitely feels smaller than it looks in pictures, but we were basically just there to sleep so it worked. The biggest complaints were the wifi (very bad signal that goes in and out every few seconds) and the shower (takes a long time to heat and water pressure is very low). We did not meet Laura, but Marta checked us in and got us settled. She was so sweet and helpful (she met us at the boat dock and walked us to the apartment, helped with luggage, and walked us through the apartment and local area). Once again, if you are looking for a place with a great feel and amazing views this place is worth it!