Firstly, Andrea is a fabulous communicator and super friendly.
The location is amazing right in the heart of Venice. Close to everything. Tons of shops and restaurants close by. The location was easy to find.
Thirdly, lots of clean towels and bedding in the cupboard.
Unfortunately, the building, decor, furniture, ammenities, cleanliness and aircon weren't super great. A lot of things were broken, dirty or dated. As we only stayed the night it was fine to deal with however, if you were to stay for a few days or more it may be a bit unpleasant.