Fabio met us on arrival and was very welcoming. He sat us down and explained everything we needed to know about the area and things to see and do. He was available at all times if you had any questions. The room was very clean and modern with a fantastic view of the canal which added to the whole experience of staying in Venice. It was very easy to find from the train station and conveniently located within easy walking distance to all major sites. Would not hesitate to recommend.