AMAZING!!! Literally, one of the best experiences I’ve ever had. Vale is phenomenal. She sent me a whole list of various things to do and places to eat, all broken down. Made it extremely clear to me how to get from the airport to the AirBnb and she met up with me and personally explained things. She was able to extend my checkout due to my train being a little later and the next guests not coming in until after. Amazing communicator, if you need anything before, during or after your trip she is so responsive and there for you! I will definitely stay here the next time I’m in Venice and will recommend to others.