Carla was a wonderful host. She communicated very responsibly from the very beginning of our reservation. A week prior to our arrival she texted and gave great information regarding our arrival from Rome via train regarding where to meet her upon our arrival. She promptly met us at the bus terminal near the train station and guided us to her place. She walked with us and even pulled along one of our bags....more than wonderful. She gave excellent information about the apartment and the area.