We stayed at Emanuela in Venice for 2 nights and everything was exceptionnal. Emanuela was very easy to communicate with and was very helpful. She offered to call the airport/luguage company when our bags had been lost and was always available if we needed a phone. The room was very nice and confortable and the view from the terasse was exceptionnal. The location is ideal. I would 100% recommend this place for your stay in Venice. We searched a long time for a place to stay in Venice and I really believe this is the ideal place overall - the price is good, the room is confortable, the location is perfect and the terasse is amazing!