I had a wonderful stay at the apartment, together with family. Communication and getting everything sorted on arrival were great - and even flexible enough when we missed our transport from the airport.
The apartment is in a great location leading straight out to a very quiet street next to a canal and very close to both touristy spots and connection to transportation to the airport and other islands from the Ospedale vaporetto stop. The inside is quite pretty and tastefully decorated and had all utensils/appliances we needed.
I can only recommend (and have, in fact, already done so so a friend!).