My family (4 adults and a kid) spent here the New Year's Eve and the first few days of the year. As other reviews mentioned, the place is in a great location close to Rialto and other attractions.
Please note that the house has lots of stairs, not an issue for us but so you know.
The apartment has everything you need and it is on two levels (stairs to go to the bedrooms). It is very clean and organized. The two balconies outside are really cool, unfortunately, we didn't use them due to the weather.
The only "con" I would mention is that even if there are two showers the one downstairs is not that easy to use without watering the bathroom. It was not an issue for us though.
Lucia and Gaia were always very nice and provide us with good advice. They were also very easy to reach out to in case of anything we needed.
I would definitely recommend this place.