The apartment was very spacious and clean. Check in and out was easy and communication was great. We got tips for local places and Matilde was kind enough to book us a taxi transfer to the airport (although under her name so there was some confusion with driver). Be aware that there is only air conditioning in the two bedrooms not in the living areas and that the one in the main bedroom doesn’t work. Issue with the powerpoint we think. We were told it would fixed by no later than 12pm the next day but no one came to fix it. There was however, communication about it and perhaps if we’d pushed it someone would have come. We were lucky the weather wasn’t too hot on our days in Venice. There is a dryer which is an awesome addition but it stopped after every 5-10 minutes wanting to have filters emptied, which was a real pain. Washing machine great. Might be a trick to working the dryer? There are currently renovations happening in the apartment directly above and we were woken both mornings by loud hammering at 8am. Ridiculous pounding which sounded like they we’re going to fall through the roof. if you’re early risers it wouldn’t be an issue though. Location is great and the apartment is lovely but it wasn’t all we’d hoped it would be.