We really enjoyed our stay. Jelena was really flexible with check in and went out of her way to make sure we had fresh towels when it was extremely warm out. The room was super clean, amazing location right by the exit of the train station so easy to commute into Venice and the bed was super comfy. Only complaints was that internet was a little bit slow at times and that a few times late in the evening the door bell was constantly ringing but overall these are very minor and I'd highly recommend.