What can I say? Francesco met us at the boat and kindly showed us the Apartment and gave us a quick "get your bearings tour" around. She recommended restaurants and showed us where the nearest Supermarket was. She was so lovely and friendly, she made us feel very comfortable. The apartment is divine, really well located, within walking distance to everything. It was so nice to go "home" to every night after a full on day of sight seeing. The apartment was modern and had everything that you needed. The Gondolas going down the canal serenading the occupants was an extra special treat. If we were "home" and they went pass, we would wave like we lived there!!! I can highly recommend this apartment and all correspondence has been dealt with in a highly professional manner. The owners even sent me several emails with information about Venice before we left Australia. This is the place to book for a lovely time in beautiful Venice. And it really is the most beautiful city! 100% recommended.