The hosts are very polite and helpful young people. Our stay was for 3 days for an event at the IUAV University. I must mention that the wifi connection here is very unreliable and it is not the hosts fault it is this particular neighborhood in Venice. We quickly realized that when trying to pay with our credit cards using a machine. The hotels have the same problem so if you are traveling for work or academic reasons maybe just stay at a different neighborhood. Giulia suggested that I go to the University to use their wifi which ended up being amazing but if you don't have that option and you're working remotely, staying at another neighborhood is better. Another thing to note is sometimes bathrooms in venice smell really damp and need to be aired out. If you find this happening, just open the bathroom window (I've had this problem at other stays in Venice). Some strong air fresheners help so while checking in make sure there is enough for your stay. Their blowdryer is really nice and has a curly head as well. The kitchen is sufficient and petty well equipped with all new appliances and equipment. They provide umbrellas as well. The hosts live close to the apartment which provides peace of mind in case of issues. The neighborhood is safe, walkable and well situated. I would definitely book this space again. also it being on the ground floor makes moving luggages super convenient. the only downside for tourists i guess is that it doesnt have a canal view but usually thats associated with a lot of noise pollution so I was quite happy being where this apartment was. I would definitely re-book if available.