Faville Tours did a fantastic job of communicating everything to us, from making sure we knew where to find the apartment, to transport around Venice, even to describe options on getting to the airport early in the morning, since our flight was at 6.30am. And they kept checking in on us to make sure everything was going well. I was very impressed with the service.
The apartment was nice enough, but not very clean to our standards, especially the bathroom. Only one toilet paper roll was supplied, which makes it difficult for a family of 5, but we managed since we weren't staying long. The location was perfect though, with restaurants around the corner and a supermarket close by.
Ultimately, we would be happy to stay in this place if we visited again.