Marcello was incredibly helpful throughout the whole process! His friend, Leonela, met us at the train station, took us to the apartment, and provided us with everything we needed to know about Venice. The location is perfect - steps away from the vaporetto, in walking distance of everything in Venice, but far away enough from the overcrowded tourist spots. The apartment was roomy and cozy. Internet cut out during the middle of the stay, but it was a neighborhood-wide problem, and Marcello did everything he did to try to fix it. We had a wonderful stay in Venice - thank you, Marcello!