Francesca met us at the vaporreto station and we walked to the apartment. The apartment is more beautiful than the pictures, and spotlessly clean. Everything is brand new, and she had coffee for us. She was very helpful, including making dinner reservations for us. The apartment is in a beautiful spot, away from huge numbers of tourists. There is an amazing restaurant almost next door, Il Paradiso Perduto. The only issue was the bar downstairs, that played music until about 1 am, which you can hear in the bedroom.