Silvia was responsive to my questions from the start. Knowing that we had many luggages, her husband and her came to pick us in their private boat from ferry station near their house. Apt is up 2 flight of steps but this is normal in Venice. Apt was well stocked with nice refreshments ( water, soft drinks, croissants, biscuits, fresh fruits etc !). Apt had clean towels and the designer house was big by venice standards ( think about 120 sqm). It came with total 3 baths/toilets (rare in Venice.) its located just 8 mins walk to the Rialto Bridge and another 8 mins to St Mark's square. Its tucked in a quiet part of venice but u are just mins from all the action. From apt, Having a view of small canal is a plus too. U could negotiate with Silvia's husband to take u on a provate boat trip around venice, he grew up in Venice so he would be able to take u off the canal less travelled and give u more insights. Overall, a great experience and would recommend it. I would personally book Silvia's apt again if i visit Venice.