Alessandro's apartment was spotless, spacious and in a great location for exploring Venice. The apartment exceeded our expectations, but what I really want to comment on is the excellent communication & support we received from Alessandro and his co-hosts. They went above & beyond to help us have an amazing holiday ... even walking down to the Grand Canal to help us to book a custom gondola ride, and helping my sister-in-law with luggage after my children & I had departed. What a wonderful experience. THANK YOU!