We lived in this apartment for 1.5 months. The apartment had its pros and cons.
Let's start with the pros.
For guests who want to come to Venice for a couple of days, this apartment is suitable for its location. The Rialto Bridge, San Marco Square and Coop Grocery Store are all within walking distance. Also in the house there is a delicious bakery, and all the neighbors are very pleasant to communicate with.
Upon check-in, we were met by a check-in manager who showed us the apartment.
And now let's move on to the cons.
About the cleanliness in this apartment did not hear anything at all. All the bedclothes, blankets, curtains, and towels were stained. If you want to stay for a long time, be ready that you will have to wash your clothes in the laundry room, for at least €6, or do it yourself in the bathroom. But that's not all, to dry things, you need to wipe the drying ropes, because no one has done this, and buy clothespins, because there are no clothespins in the apartment. Since we stayed for 1.5 months we were given only 2 sets of bed linen and 5 towels for 3 people.
Of course, the owner will now write that we could tell him if something does not suit us. Only here we asked to increase the number of bed linen and towels even before settling in.
You are met not by the host, but by the check-in manager, who arranges everything in the apartment herself. Therefore, there is equipment that is incorrectly placed, which violates the rules of fire safety. And you do not conduct all correspondence on the platform with the host, but with another person.
All the floors were dirty and dusty. The dishes and the kitchen felt like no one was washing at all, some appliances were covered in grease, there were food particles on the plates.
In the kitchen there is a cot that creaks with every movement. So if you sleep in the kitchen, then in the morning you will hear every word of the neighbors and any rustles, and this is very disturbing to sleep. The apartment in the house opposite is sometimes occupied by party people, so it can be noisy and uncomfortable.
If you want to book this apartment for a long time, be ready that courier delivery will not find you. By the way, the bell in the entrance also does not work, and the host and the check-in manager did not even begin to understand this.
But this is not all, because for the money that you will pay for the apartment, you will not be able to access some parts of it. There's a barn lock on the doors (or it's very similar to it) and you don't have access to them.
The host does not monitor the normal condition of the bathroom equipment. Everything is in limestone, the kettles had to be washed themselves with vinegar. During our stay, our hot water turned off. The check-in manager explained from the photo how to fix it all, but she did not even come and check everything herself. For a whole week we washed under cold water. We had to boil water in pots in order to wash ourselves somehow. Eduardo (host) came only a week later. He wrote that we broke the boiler. Although as a traveling person, you should understand that it is impossible to break a technique if no physical force was applied to it.
Perhaps the host will write a comment that we are to blame, not him. The host brazenly tries to push their problems to the guests, who are not even familiar with the rules of the country. By the way, about the rules: they also did not hear anything about them, they will write to you that you must wash all the dishes, wash the floors, and generally do everything as if you did not live there. But you will not be told about the rules for using the boiler, heating and any other equipment and just say that you should know about it.
Also, the owner forbids the use of a comfortable temperature, because he does not want to overpay for gas. But according to the rules of the platform, all bills are included in the cost of renting an apartment.
Sorry, Eduardo, we know you didn't expect to hear this kind of feedback from us. We are sure that you will try to get out of it and answer all our complaints, but at least we have the right to be indignant, since we paid the money. And, as you know, we are people who pay the piper. We left your apartment in perfect condition and cleanliness, even washed all the textiles. But you ruined our experience with Airbnb.