From the start, we received clear and timely communication about the flat, how to get there, where to meet, etc. We were welcomed upon check in by Giacamo, who was friendly and helpful and gave us a map with recommendations and tip. He was very easy to reach and accommodated us, so that we could leave our bags at the flat for awhile. The flat was beautifully decorated, with plenty of space for us, and we especially loved the small patio where we sat each evening or morning having coffee or wine. The bedroom was very cofmortable, and it was nice to have a desk. The location was a short walk to St. Mark's square, but on a quiet square where we had lovely quiet evenings. The place was impeccably clean, and we had everything we needed from extra towels to a hair dryer, hot pot for tea, and kitchen ware. Check out was easy as well, and we are so grateful to have had a place we could make home for 6 nights. So much better than a hotel, and we we gladly return for another stay if we are in Venice again. Thank you!