Max was extremely kind and friendly. He picked us up from Tronchetto in his boat to take us to the apartment, and he was very understanding when we made a mistake regarding the meet-up location and came to our location right away. He explained everything we needed to know about the apartment and things to see. If you're used to New York shoebox apartments, the "mini" apartment isn't even that mini, and it was clean and had everything we needed. The only thing to note is that it's quite old, so you have to be careful with the door, outlets, shower, etc. as some things seem like they need to be redone. It's about a 20 minute walk from the Rialto bridge and another 10 to San Marco, and also only 15 minutes from the train station. I would recommend Max's place!