As many other reviewers mentioned, Esmeralda met us at the water taxi and led us to the apartment. She showed us around the tidy and clean apartment (it was PERFECT for our family of 4), and spent some time showing us Venice highlights on the map. All of her recommendations were spot on and much appreciated. The apartment is in a great location and easy to access, but still secluded and quiet. We'd recommend Esmeralda's place to anyone looking for a great place to stay in Venice.