Fabia had a friend greet us when we arrived which was great and was flexible with check in time when our travel was delayed. Very kind and quick responses. We also accidentally broke an item in the apartment and she was very understanding and forgiving which was much appreciated. Overall very cute place and a great location close to everything! Also very stylish space. Just some stains on some items throughout the house that could use a little deeper cleaning- couch, comforter, chairs, sheets for small bed . But there were extra clean sheets available to use.