This Airbnb was a headache from the very beginning. Prior to arrival, the host asked what time our flight was landing and then didn’t respond. We arrive at the meeting point, waited 40 minutes for the host to arrive, then he lectured us on why/how did we think it was acceptable to not message him that we were on our way. He asked for the $40 late fee in cash. This was never communicated that it needed to be in cash (or communicated at all even when I asked). He walked us to 3 ATMs at 10pm refusing to take us to the apartment unless we paid and we should have read the rules. In total, an hour and a half after we arrived, we finally got into the unit. Don’t let the pictures deceive you, THERE IS NO CANAL VIEW!! There is no view at all from the windows. And the canal from the picture is where they collect the trash so it smells terrible. You have to walk through this every day. The bed is the most uncomfortable thing ever. Feels like you’re sleeping on a box spring. And to top it all off, there is mold in the bathroom and the overall apartment isn’t well cleaned. Airbnb support thinks mold is acceptable and refused any sort of refund. Such a headache trying to communicate with Airbnb during our vacation.