The overall approach of the receptionist was at very high level. I really appreciate their help with our transfer to airport and communication via airbnb. They were responding very quickly (even less than in a hour) and their advices were really helpful. We have enjoyed our stay at the hotel Palladio and we really liked the connection to the city centre (20min by bus 53E) In addition to that, the room was clean and we really liked our stay at hotel Palladio. Good place for very good price when visiting Venice.