Veronica is an excellent host. She met us (three of us) on arrival at the taxi stop (which was late in the evening) and took us to the flat and then gave us very helpful explanations about the flat, the area, restaurants to try etc. The flat is great! Comfortable, well located, fully equipped, good beds-we loved it and want to come back! And Venice is such a fabulous place to visit. We would thoroughly recommend the flat.