Rosanna was such a delight! She met us at the dock, explained everything in the apartment, provided tips and recommendations for dining, etc. Her communication from the time of booking and throughout our stay was always prompt and explanatory, I really appreciated how she answered all the questions we had in preparing for our trip. We forgot something in the apartment the morning we checked out and Rosanna came all the way over to let us back in, at 6:30am!! Talk about a great host! The apartment was very clean and had everything we needed and more. Excellent location away from the super touristy areas, but still close enough to walk to everything. Definitely a great place to stay for a visit to Venice!!!