Francesca couldn't have been more helpful. She met us at the water bus stop, guided us to the apartment, showed us places to go and booked a restaurant and water taxi for us. The apartment was even better than it looked in the photos. It was immaculate and felt like someone's home. Not utilitarian at all but had everything we needed. We didn't cook, preferring to be out and about but the kitchen was well equipped. The beds were beautifully laundered and the bedrooms better than any hotel room. The central position was fantastic. I'd highly recommend this apartment and would love to return.