The reason we selected Roberta's apartment for our stay in Venice was because of the great reviews. We were also thinking everyone providing a five star rating may have been overstating their experience and stay; they were all correct!
From the initial booking until we left everything was perfect, plus the location was amazing!
At the end of our stay, we had a water taxi scheduled to pick us up up at the taxi stand across the canal. Roberta called to confirm for us (as we were having a challenging time communicating) and found out the taxi would be unable to pick us up at the taxi stand due to high water levels, Roberta walked us to the taxi stand where they could pick us up on the Grand Canal assisting with luggage!
We highly recommend Roberta's apartment!