This AirBnB accommodation was with a previous owner when we booked and was purchased by Anahi and her husband Filippo just a few days before our visit but they both did an excellent job communicating this change and reassuring that the change in ownership would not impact our stay/reservation. They were both very hospitable, helpful, provided clear communication via email and WhatsApp. Extremely responsive and on-top of things. We stayed here for 4 days (reached on Sunday night and left on Wednesday morning). This place is very well located to water bus stop just outside the door that takes you to Murano, Burano and other hops. Very nice restaurants next door. The Gelato shop next door has decent gelato and breakfast options. They also have free WiFi. Following opportunities for improvement, which I shared with the owner on WhatsApp, and they acknowledged they would fix these things as new owners of the place. 1. The water temperature in the bathroom was unpredictable - just when you regulate it and start the shower, it would suddenly turn very hot and then very cold. Very hard for adults to regulate/manage - esp. kids had a hard time with the shower. Anahi now knows this and hopefully a plumber can fix this issue soon. That said, bathroom is very clean, they had offered basic things like clean towels, liquid soap, shampoo etc. to make the stay comfortable. 2. This is on the 2nd floor (3rd floor if you are from US and count ground floor as 1st floor). Steep steps and can be a bit tough to climb if you have heavy luggage. Fillipo (Anahi's husband) came to receive us on day 1 and was very kind to help take our luggage up the stairs (Thanks again Filippo) so I am not complaining - but if you had to take the luggage up yourself, it can be a bit inconvenient. 3. There was no WiFi. Your only option for internet was to go to the Gelato shop downstairs for free WiFi. I did not have cellphone service so this may not be an issue for guests with cellphone/data service. Filippo said they would provide free internet service soon. 4. Sofa bed was extremely uncomfortable. Anahi said she was aware and working on replacing it with something more comfortable. 5. Only place with mirror was in the bathroom and hard to use in the mornings when bathrooms are busy. Anahi told me there was one inside the wardrobe as well. I may have missed it as the sofa-bed was open and we didn't really open the wardrobe much. 6. The garbage system in Venice requires you to keep different type of trash outside each day. Owner does a great job explaining this but you need to take care of doing this. Other AirBnb I lived in, you just toss garbage last day before you vacate, but in Venice you need to do this each day. A bit inconvenient if you are not used to...