This apartment is located in a wonderful neighborhood and in a very convenient location, close to two vaporetto stops (Accadmia and Zattere), both less than a 10 minute walk away. The apartment itself is quite nice, but had a few quirks, like non-functioning door locks (instead they had latch locks installed, some of which were coming off and were not screwed in adequately), which were required to keep the door closed when using the AC. The balcony upstairs is nice, but you have to go through a very narrow staircase, making it difficult to climb up and down--still we were very happy to have access to it and enjoyed time up there both nights.
Since the listing is not very clear, this is a three story townhouse. You enter from the bottom floor which has a coat rack with umbrellas. The second floor has the kitchen and the first bedroom and the third floor has a bathroom and the second bedroom. There is access to the roof top terrace, from the third level.
Anna was very friendly before and throughout the reservation, working quickly to fix two issues we had (broken shower head and non-functioning wifi). After the stay, Anna was nice enough to allow us to leave our stuff in her fitness center down the road for our late flight.