On the first day of accommodation, we noticed that the toilet flushing downstairs was completely broken. This was minutes after our hostess, Ilaria, who had left, walked around the living room pointing to it, saying there was a separate toilet for our convinience. My friend used it and it was so embarrassing when he noticed there was no flushing!
Upstairs, where the double bed is, there was one socket that did not work, we tested several lamps and the fan, and the other one was beside a heavy wardrobe we could not move. Without a socket there was no way to turn on the fan and the heat made it impossible to sleep in the bathroom. I had a thermometer with me and it was reading 27 degrees Celsius at midnight (!).
To our despair, the air conditioning, which by the way the hostess showed us at the beginning, was not wokring either. No cool air coming out of it.
(On a minor note: The oven wasn't working at all.)
The worst was not all of these problems but the attitude of the hostess. We wrote her on the first day. She said someone was coming the next day. We waited days and no feedback, no person coming to check anything. Then we wrote her again requesting a discount on the price since we were really taking longer to get ready in the morning because of the missing toilet and nobody was coming. She said she was gonna check with you and never got back to us. I felt like she was just waiting for us to leave Venice and give it all up.
I'm really upset about the whole thing especially because we had to pay her 20 EUROs on top of the cultural fee for Venice, we still don't know what that money was for.
What was ok: The microwave worked, so did the fridge. The one bathroom was also working properly. The apartment is also situated very nicely.
I wrote EasyRentals through chat and they have ignored my messages where I requested a discount on the price or a partial refund.
I don't recommend this apartment and don't recommend EasyRentals.