the place located in one of the best location in Venice. not busy or noisy so you can have a nice time. it is on 3rd floor (no lift) so don't pack all your clothes like my wife did. but anna and her husband very helpful and give hand with heavy luggage. we went in summer and it was about 35°c + everyday. as no aircon, you have survive with table fan ( or 2 by request). it is nice experience to have a home style living. host provide very good tips with restaurants and they works well. the breakfast add up nice touch to the whole stay.
do i go back? yes definitely, but not in summer. and with light weight luggage.
communication : excellent, very quick response, good English
note - Venice built on water and you have to carry your luggage many bridges which have steps. so keep it in mind