Patrizia and her husband were more than accommodating! It was a short 7 min walk from the bus station, so carrying luggage wasn't difficult at all! There was a cute little balcony and line to hang laundry to dry, which was unexpected but greatly appreciated! Carlo met us promptly at the apartment and gave us tips and pointers for restaurants and shopping, as well as where to stay away from (to save money and time). When we visit Venice again, we definitely plan on staying with them!