Paolo was incredible. He is charming and very helpful gentleman. He was very punctual. He met us warmly at the dock and gave us detailed and helpfully information about the city and restuarant reservations. He even went out of his way to personally arrange our very early morning taxi to the airport. The apartment is absolutely gorgeous. Not only is the flat in the perfect location, Roberta and Paolo have thoughtfully stocked the house with every conceivable amenity to enhance your visit. We loved it! Highly recommend both the apartment and our generous hosts.