We love Silvia! From the very beginning Silvia went above and beyond. She helped figure out which water bus to take that would be the fastest getting to our destination. When we arrived, she was already waiting at the water bus stop for us. She walked us to the apartment while telling us about the area we were staying in which we found very helpful. She offered to help with luggage which was a very sweet gesture, but we needed the workout after all of the pizza/pasta. The apartment is very cute, spotless, and everything we needed for our stay in Venice. I highly recommend and can’t wait to return! :)