Federica was outstanding! She was there to answer any questions we needed, she provided us with a map and all of her local recommendations which were outstanding! Take her up on all of her recommendations! She was willing to let us store our luggage both early and the day we were leaving! Also the location of the place of right off of the waterbus line! It was absolutely perfect! Amazing location and close walk to everything! Will be staying here again! Highly recommend this place!