If I could give Luca 10 stars I would. He was an outstanding host from start to finish - warm, helpful and well organised. We used his pick up service from the airport which I highly recommend for anyone traveling to Venice. It was great value for money and Luca's car is super comfortable and spacious. He immediately made us feel completely at ease when we met him at Marco Polo airport, even though he ended up waiting for us for over an hour and a half after we unfortunately experienced a flight delay. We felt awful but Luca immediately made my husband and I feel like it was no big deal - which was lovely of him. Luca also provides lots of helpful information - from places to eat (both in the neighbourhood and in mainland Venice), to bus routes and tips on how to make the most of your trip. The apartment was clean and well appointed. The shower box was a little smaller than we are used to back home but the hot water and good shower pressure as well as the rest of the apartment, including the high speed internet and great location, well and truly made up for this. Maps, bus routes and information brochures on the main attractions in Venice are all conveniently left for your perusal and Luca goes out of his way to explain all of this to you so that you are well informed upon your arrival and ready to explore beautiful Venice ASAP. He also helped us with our bags (we don't travel light lol!) which was very nice of him. The apartment is located a short walk to the bus stop and the buses to the mainland are regular, run until late, and take only 15 minutes. I would actually recommend staying a little off the mainland when visiting Venice (such as at Luca's) as it's so easy to commute and food/coffee etc is much more reasonably priced - Venice being a tourist hub is definitely overpriced in comparison! We grabbed a quick bite from the bakery and coffee from the patisserie (both a 2 minute walk away) every morning. We will definitely be recommending Luca's apartment to all of our friends and family and hope to return ourselves in the near future!