We were pleased to be greeted by Paolo outside of his flat where he was waiting for us just as we crossed the small canal bridge a few meters before his door. He is extremely thorough and has a very nice booklet ready for his guests. He stayed with us to explain how everything worked and went over some directional items with us. Because of his up front preparation and time allotted to us we did not need to contact him again during our (4) night stay. Of all the Airbnb's that we stayed in throughout Italy, this one had the best amenities. Slippers for the marble floors, shampoo, soap, great kitchen and nice sheet and blanket quality. Lot's of thought has gone into Paolo's Airbnb. I would recommend it to anyone.