Lucio was very friendly and accommodating. Communication was really easy. He always respond our message promptly. Nice big space, plenty of towels, toilet paper, soaps, etc. Location was pretty good (around 5-7 mins walk from Arsenale stop). Quiet neighborhood and we love the small tunnel view. We really appreciate being able to store our luggages after we check out before our train. Overall great first time experience in Venice. Definitely recommended