Elisabetta was waiting to meet our boat and personally guided us to her wonderful apartment, pointing out many local attractions on the way. Having never navigated the streets of Venice before, this was a wonderful service and we certainly felt luckier than the many lost tourists we saw struggling with maps and their luggage! The apartment was very clean and comfortable and located in a lovely Square - close to everything and with lovely views. The welcome package was very generous and Elisabetta was excellent at communicating with us.