Elena gave us everything we needed, with full information on how to get to the apartment and someone to meet us. The apartment was really lovely and spotlessly clean; an ideal base from which to explore Venice. The neighbourhood was perfect: far enough from the madding crowds (a 20-minute walk to St Mark's Square), but within easy reach of everything you could want for a great stay, from a supermarket (2 minutes) to water bus stops (5 minutes), the bus station (10 minutes), bars and restaurants (5 minutes), and the only jazz club in Venice (5 minutes). We would definitely recommend it!