The apartment is as described. When we arrived early, their was a plumbing problem. Nicola personally came immediately to resolve it in a friendly manner. Problems happen, and Nicola was FAST and thorough in resolving it and that is what is important! The location is in the heart of the tourist area and the entire city can be accessed on foot if that’s what you like doing - we did. In the evening and morning it is delightful - we found the times in between to be really congested. The views out the windows are as pictured - wow - really get a sense that you are in the heart of a town built via canals!