Shuiyu's place is clean and tidy, close to the airport and in a good location for excursions to Venice. Unfortunately, our welcome was not friendly or professional. Having already informed her, before booking, that we would need to check in late and the time we would be arriving at the airport - to which she had agreed, we landed and tried to get in touch to arrange our arrival. Shuiyu would not answer our texts due to the costs, so we had to call her to tell her we had taken the bus from the airport - contrary to her instructions to take a taxi. She kept us on the line for five minutes angrily ranting that we had made a mistake, that we should have done as she said and taken a taxi because it was faster and we were keeping her up late. We received this scolding even though we arrived in 15 minutes with the bus and within an hour of our flight landing. Even though we tried to be as informative as possible, we were treated coldly and were made feel like an annoyance and a simple business transaction. Wouldnt stay here again.