I can't say enough positive things about our airbnb hosts. Martha was out of town, so her mother took care of my mom and I during our stay.
At one point during our visit, we thought we lost the keys (they were in my bag the whole time—oops) and Martha's mother was at the apartment immediately to let us in, despite having family in town visiting. She was very kind and patient when we thought we had lost the keys, not even the slightest bit visibly perturbed by the disruption to her day.
Just 24 hours later, I threw out my back and was unable to get out of bed. I needed a prescription muscle relaxer, and Martha's Mom went all the way to the tourist doctors in Saint Mark's square to get me a prescription. When that didn't work, she personally called an ambulance (the only way to get to the doctor in Venice without walking!) and waited for them to arrive. Both she and Martha checked in on me throughout the day as I waited at the hospital to be seen.
We promise we are not typically such a nuisance as guests, but we are so grateful to have had two such hospitable and understanding hosts! Thanks again Martha and Elizabeth. If we ever return to Venice, we'll be staying with you (if you'll have us).
(P.s. the place was also adorable and located in a very quaint and quiet spot.)