The team service was suddenly temporarily closed upon our arrival. Katia came to the station and picked us up which we were really appreciate about it as my parents were quite tired after the journey and myself got confused with the signage of buses and tram and etc. the locatio, facilities, cleanliness are fantastic. The owner was a friendly and nice person. Two times we missed the breakfast perhaps due to some timing and communication issues. But we have no problem with that. Her apartment and her friendliness have already made us feel comfortable. My parents told me, they want to stay at this apartment again if they visit Venice again in the near future.