We enjoyed our stay at the apartment. Paolo was a great host. He always replied quickly to our emails and we had no problems with check in. He wasnt there for check in but he sent Christina and she was very nice. His setup was very profesdional. You get an information packet and there was hotel size soap and shampoo. The place was clean and the beds comfotrtable. The apartment is located very near one of the vaporetto stops. So its easy to go places. There was also restaurants, cafes and a supermarket close by. The only hiccup was the internet. We kept loosing the wifii connection... but not too big of a deal.