The apartment is lovely and well situated on a canal side with the expected hustle and bustle of day to day living. Under normal circumstances I'm sure the flat would be a joy to stay in, it's a fabulous old Palazzo and is tastefully refurbished. Unfortunately during our 7 day trip the apartment was greatly affected by the renovations of the flat above, which at the moment is a building site. There was a hoist and scaffold outside 4 of the 5 apartment windows. We were woken every morning apart from one at 8.00hrs by power tools, hammering, debris and dust falling from the ceiling onto the bed, into the shower enclosure, bidet and WC all not ideal for relaxation.
Silvana was made aware and was very apologetic.
While I appreciate that Silvana had been let down by agreements made with the builder and that the works affecting the apartment (which started February?) were to end in April. I feel that we should not have been put into this difficult situation. Any doubt of the works extending, the apartment should have probably been withdrawn from rental? If we had been alerted we could have made alternative arrangements. I’m sorry about this review it’s certainly not one I’ve enjoyed writing.
Hopefully the next guests will not experience these disruptions and the next post will be positive as I wish mine could have been as the flat and the owners are so nice.
We loved the location of the palazzo so close to good local Restaurants and Wine bars without the crowds but with in easy access to the Venice main attractions.