Leandro and Yamila were very helpful through the entire process. Quick, helpful, and easy to understand responses through the booking process. They gave us very clear instructions on the day we were supposed to arrive. Wifi, how to get into the apartment etc. Was all very straightforward.
The walk from the mestre station was a tad far (7-10 minutes) with all of our luggage, but there was a bus, I believe.
Upon our arrival, they greeted us with a map of all the pertinent information on it.
The room was very spacious, clean, and new. The locks on the gate and the door to our room were digital which was extremely convenient because we weren't sure of our check in time. We were also provided with a physical key. Water was provided!!! Which was a nice perk because we were exhausted upon arrival
When my friend and I ran into problems with the outlets at 12am and Leandro came by to figure it out. He also messaged us after to see if we needed help with luggage storage after our check out.
The airbnb was very close to a bus that took us directly to Venice. We didn't have time to explore mestre itself. We were able to find restaurants and grocery stores after a ten minute walk.
I thoroughly enjoyed my stay with Leandro. The only problem I ran into was the luggage storage at Hotel Aaron didn't seem very secure and had ants crawling around on our stuff, which was by no means in Leandros control.
My stay felt like staying in a hotel, with a very hospitable host.