From the moment we got off the water taxi at Arsenale...we we welcomed by Calioppe and Massimo like family. It was so welcome after such a long trip. It got even better when we realised that the home was literally 3 mins walk away from the station. wow. the home was lovely l. they thought of everything and anything. a our questions were answered before we even asked! they made so many small details and touched that truly surprised and delighted us. great location...right in the heart of everything! it couldn't have been more perfect! will definitely come back again when I'm Venice. worth every penny! My 2