Laura met us and spent over an hour giving us information about Venice which was more than informative, very helpful, and tailored to our interests. She is a delightful person and followed up on some questions we had, especially about Murano. I can't say enough about how she made us feel welcome during our too short stay in Venice. A great host, great location - just perfect. The apartment was one of the nicest I've stayed in through air bnb - with many things to make us feel welcome.