The location and balcony were ideal, and furnishings were modern and clean. However, when we arrived (in late November) a window was open slightly and the heat was not on. The temperature inside at our arrival was 12C/53F. We were also missing sheets for two beds, despite booking for 4 people. The host was responsive (miscommunication with the cleaning staff) and sent them over within a few hours with sheets and to address the heat. When we arrived back home, the radiators were warm but the heat was still only at 16C/60F. We were hopeful that it would get warmer through the night but when we woke in the morning, the radiators were not working again. The host sent someone again, this time fixing it, but it was not the most pleasant of nights. I understand mistakes happen/appliances malfunction, but it seems like a lot could have been avoided had someone did a quick walkthrough before our stay to make sure all was in order. Had it not been for that issue, our stay would have been fine.