We were greeted at the vaporetto stop shortly after arriving. He was very courteous and let us check in early at around 12:30PM. The apartment was wonderful! It had everything we needed (except that our hairdryer from the states would take the power out!). Even when the power went out, Giovanni was very prompt in his reply and came over quickly to help with the issue. We also forgot to mention that the apartment is literally 60 seconds from Piazza San Marco. It was the main reason why we stayed here and it did not disappoint. Overall, a great first AirBnB stay!