Guilia met us and was very nice. She gave us a map with recommendations. The flat wasn't cleaned when we arrived at 13:30 but we were allowed to change and leave our bags. It's very spacious, there were four of us but could easily sleep 6 comfortably. My bed was too hard for my liking and I had trouble sleeping, but my friends slept well. The location is good, walking distance from train station and ferry terminals, on a cute little canal street. Water pressure in the shower was weak but besides that the bathroom was really nice. Would definitely stay here again!