The apartment is beautifully designed and appointed and offers everything you could need for an enjoyable stay. Often properties are smaller than they appear in photographs but the opposite was true here. The apartment is spacious and comfortable. The location is great; tucked away in a courtyard but close to the centre and only 5-10 minutes from the Rialto; everything you could need is within a short distance - a great ice-cream shop, nice bars, good bakeries and of course the chance to but fresh fish.
Unfortunately several issues affected our stay; alone any one of them might have been insignificant, but together they did become an irritant. The dining chairs are extremely rickety and one collapsed under our 11 year old while we were still checking in. When we arrived the oven, dishwasher and washing machine didn't work and neither did the kitchen sockets. This was a problem easily solved after communication with Ilaria, but only on our second day. On our third day we had no hot water; again Ilaria arranged for this to be fixed within a couple of hours, but it did mean a day when we were unable to shower before leaving.
Finally, and by far the worst is that there was building work going on directly above the flat; I recognise that this is beyond the control of the owners. It began on the afternoon of our penultimate day, and I have never experienced noise quite like it - it was impossible to be in the flat. The work was also dislodging building dust which made breathing unpleasant and left the floors feeling sandy under foot. It began again at 7.30am on our final day.
I want to be clear that the two problems within the power of the owner to solve were solved promptly and communication, though not immediate, was adequate. They can do nothing about the building work. However what could have been a great stay in a lovely apartment was negatively affected by these issues. I certainly wouldn't book again without assurances that the building work has been completed.