5-stars all around. Francesco responded to all of my questions within an hour, and made every effort to make sure I was comfortable. He greeted me at the door to check me in, and personally showed me around the apartment and its features. The place looked and smelled clean, and was amended with everything needed for a home away from home: toiletries, snacks, coffeemaker, linens, etc. The best part is it’s location: literally a 5 minute walk from the train station. This is invaluable! Since there are no taxis and there are stairs to go over bridges about every 50 ft. In other words, you really want to drop off your luggage as soon as you get into the city. Francesco’s place allows just that.