We were personally met by Simone as we arrived at the apartment.
We were given a run down of the facilities in the apartment and also had a great WELCOME HAMPER of goodies, including some food, snacks and drinks.
During our FOUR night stay there was a POWER SURGE on the second day which caused the BOILER, AIR CON and Wi-Fi to be out of order. Simone promptly began the process of resolving the problems which required technicians to be brought in. We were given FANS for each of the three bedrooms in the interim. Simone did all in his power to resolve the issues. Finally, he also arranged for a REFUND for the inconvenience. Full facilities were restored on the third day.
The location was excellent, with easy access to transport facilities.
There was a great selection of sites and restaurants within easy walking distance.
We ( family of five ) would highly recommend Simone's apartment.