The host was amazing, he told us exactly where to take the water taxi, and upon arrival we felt like V.I.P.s as he had met us at the stop, helped with all of our luggage. On tope of that he had maps, recommendations, mapped out locations, and answered any questions we may have had. The views from the windows were amazing. The only downside was that we ran into an issue with the fridge (We put leftovers and food we purchased to use the following night in the fridge overnight, and in the morning the fridge was no longer cold). We informed the host in the morning and it took some time to get an answer back, which when he did respond it was just explaining the settings to us, and never fixed the fridge (which the current settings were fine at check in, it just stopped working on that setting) so unfortunately all of our food went bad. He also informed us on arrival the freezer wasn't working either. Because we were there over the weekend we had some issues with the special trash situation (it has to be dropped off on certain days to the trash boat, after being separated into 3 different bag types). The day the trash was being collected was the morning we were leaving super early and wouldn't be there for the collection. Luckily the host was very helpful and figured it out for us. He was also very helpful in booking a water taxi for our train ride out of Venice.