We arrived rather late so there was not much time for a welcome briefing and we do not speak much Italian sadly so communication was not great. Our double room was great and with a fine shower room. The house is very well situated just a 20 minute walk to St Marks square and only minutes from the Orto Vaparetti stop. The breakfasts were really elegant and just what we wanted - think continental. There are many bars and restaurants nearby. Our rooms were very well cleaned on a daily basis. We would highly recommend it.