Highly recommended! We had to make a last-minute switch to this apartment when our first booking (with a different company) did not have air-conditioning or Wi-Fi as advertised. We were so glad to find Matteo and his colleagues at Fenix and they made sure we were well taken care of. He personally met us at an easy to find location and allowed us in early to leave our bags. They sent daily check in messages to see if we needed anything. Any small request was taken care of immediately. The apartment was even nicer than the pictures — including new a/c units in every room. Quiet street. Their recommendations for restaurants etc were excellent. It suited our party of 6 very well. We’ve been to Venice many times and this place is among our favorites. Thank you Matteo and co!! We hope to see you again in the future.