Carla was a great host. She was quick to respond to our requests and was accomodating with luggage storage when we were checking out. She gave clear directions and met us at the bus station. She also provided a good map of Venice (a MUST for exploring the city by foot) and gave us really great advice about the public tranist. The apartment is as pictured, but note that it is not directly along the canal (which is only a short walking distance from the alley entrance to the apartment). The apartment is in a local neighborhood and we enjoyed exploring the local bars, restaurants, and grocery stores, which was a nice change from the more touristy areas we frequented during the day. The aparatment was a short walk from the waterbus and a bit longer walk to the Grand Canal. It was great to be able to cook our own meals at the apartment and we loved our trip to Venice!