Jana is lovely and kind and helpful. She accommodated my later check in graciously. Self service breakfast was provided and ample - the usual Italian breakfast. Accommodation is basic but nice and warm and was on a Venetian canal! So close to fusina for those needing to catch a ferry. Only thing I really struggled with is the smoke and smell of cigarettes from the downstairs neighbour who smokes inside the house. Recommended for smokers but not non smokers.