Valentina and Chiara were so wonderfully responsive and so quickly responsive it was amazing !! The apartment is totally delightful and BIG !!! We did laundry — yes Chiara and Valentina talked me through it :) and drank wine in our living room. We cooked fabulous breakfasts and slept in. The air conditioner is absolutely amazing !!!!! The location is ridiculously close to everything and you are on a quiet street. Come stay here — we miss it already !!!!!