Daniela was very helpful even before my stay and was happy to answer any questions I had. When I arrived she instructed me how to get to the apartment from the airport and met me at the bus stop. I was able to check in right when I arrived at 12pm. The home was large and spacious. I am a solo female traveler and I did not feel the area was dangerous at all. I felt safe when I was coming back at night and the bus stop from Venice was a short walk to the apartment. The bus to Venice took about 30 minutes and it comes three times an hour for a good amount of the day. I had an early flight when I was leaving and could not find public transportation that ran at that time. Daniela was nice enough to find someone that would drive me to the airport and was a true life saver! The apartment really felt like a home and I would recommend it to any one looking to visit Venice.