Carlo and Maria were very prompt with their reply prior to our arrival. As we came off the water taxi, Carlo was waiting for us and walked us to the flat. He spent a good deal of time sharing what to do and see in Venice and marking the map with locations. He then took us to the local squares and showed us where some local markets could be found. The flat itself was so charming and well-appointed and comfortable. It was a definite hidden gem and allowed us to feel we were living like the locals.