This could have been a 4 star review, but…
Self check-in. We had an issue with AC - it was not cooling at all. We notified owner but after very brief online troubleshooting (“have you tried to turn it off and on?”) he stated he cannot help us today. Imagine night in room with temperature 30 degrees when there is 29 degrees outside and plenty of mosquitos. We haven’t slept at all.
In the morning lady from the desk checked our problem and found out “someone” switched our remotes with different room. AC was working fine but we were unable to control it.
Performing self check ins while not being able to avoid or solve such issues is something I cannot reccomend.