Diana is a wonderfully attentive host. She met us personally and walked us through her place. The apartment is lovely and spacious, and spotlessly clean. We appreciated the little touches and attention to details such as having coffee and tea available, map with good restaurants and other tips, access to laundry facilities, plenty of towels, beds pillows, etc. Mattresses in Italy tend to be very hard; Diana’s place is an exception and we had our first good night sleep in awhile! Diana was very responsive to questions and consistently polite and cheerful.