The apartment and canal views were lovely and even better than pictured. The neighborhood was quite residential with fewer tourists which was great for getting away from the crowds. We had some mild communication problems arranging a meeting place for check-in as this was the last stop on our trip, and we didn't have consistent internet access to receive Paola's e-mails. Paola's friend Damiano met us at the valporetto stop and was very friendly and helpful. We wish that there would have been a map available for us to use as Venice is a little complicated to navigate. It's also worth noting that there was no bath soap or shower gel so make sure to bring your own. However, our only real complaint was that the apartment was advertised to have air conditioning, and after arriving, we were told AC is only available in August. Opening the windows made it cool enough, but it also made it difficult to go to bed early our last night before a very early flight as we could hear every boat and person going by outside. Worse, it allowed mosquitoes inside, and I woke with mosquito bites all over my face. Overall, it is a nice apartment, but I would not stay here again.