We had a great time at Francesco's place in Murano! Unfortunately, he could meet us due to a business trip, but we were greeted by his sister, who was super helpful! Both were available via WhatsApp and responded relatively quickly to any questions we had. Francesco even checked in with us half way through our stay. Overall, would highly recommend this location to anyone. Be aware that it is not on mainland Venice and it's super quiet (which we loved). Thank you!