Silvia was there to meet us upon arrival at the Giardini vaporetto stop and was very helpful in advance with information about parking, directions, etc. The apartment is lovely (lots of character!) and the location is absolutely fantastic – it feels very far away from the tourist mobs, and seems like a place where real Venetians live. It was also a perfect location for visiting the Venice Art Biennale, as the Giardini exhibition location is a 4 minute walk and the Arsenale is about 10 minutes away by walking. We would definitely recommend this apartment to others and would stay here again ourselves.