Communication was good before and during our stay. Bruno who met us at the apartment was very helpful and gave us some good advise re. where to eat, visit etc. Our biggest disappointment was the bed which was possibly the most uncomfortable we have ever tried to sleep in. The apartment was clean and well equipped with a dinky bath and many windows ensuring good ventilation. The location was ideal for us and where we wanted to visit and there is an excellent pizzeria off to the right at the end of the alleyway past the entrance to the apartment. We had a problem with our laptop accessing the Wifi and Bruno was a star in coming over to fix it within a very short time.