Giovanna is a friendly host that communicates promptly. When we arrived she had a bottle of wine waiting for us with pastries. This truly set the mood for a wonderful stay there. The patio is perfect for relaxing and glancing at the canals. Having a washer and dryer combo was perfect except use a translator on your phone because it is in Italian so it took us a bit to figure out how to use it. I hope to return to her place someday. 3 nights was truly not long enough