Everything was great. The communication at the beginning was very friendly and we arranged to meet at the Rialto bridge so that Gianna could show us the really short way to the apartment. So we already got a great little city tour and the first impressions of Venice. There are already some good descriptions of the apartment here. We really didn't miss anything, the bed was great, the bathroom was clean and spacious and the view to the canal with the passing gondolas was breathtaking. The location of the apartment really couldn't be better. We highly recommend the apartment and Gianna as hostess.