Giovanni’s place in San Toma was in an excellent location - close to the San Toma vaporetto and traghetto stops, with a small convenience store, lovely espresso bar, and small boutique bakery within meters. The apartment itself was clean, spacious and very well appointed with everything you would need for a stay.
Marta was the contact person and was always responsive and provided good advice. She gave an excellent introduction to the apartment and the area and she was always friendly and professional. I felt comfortable contacting her when needed. She helped us out after a small accident, and gave us advice on how best to get to the hospital which was greatly appreciated. She followed up later to see if we were ok and was always so thoughtful.
I’ve only 2 small issues: temp was set at 19° which we found a bit cold at times, and range of TV channels was very limited. Not huge issues but as students learning Italian being able to watch a range of shows would have been helpful.