Good communication with Emmanuel. He gave us a lot of tips on the city from a locals perspective. He was so friendly and helpful and had no problem answering any questions we had. He pointed out a local grocery to get food which was a great tip and helped save money on water and snacks for the day. The location was great, right between Rialto Bridge and San Marco Square. The stairs were steep and many, but we had backpacks and no hand luggage so we found it doable.