Where to start? It was perfect! Silvia was excellent communicating with us via email and also made herself available by phone--she even waited for us at the "vaporetto", had refreshments for us waiting, and upon out request had excellent recommendations to take full advantage of our 3-days/2-nights in Venice! The apartment is immaculate clean, and the view of the canals are as picturesque as they can be... No words to describe our perfect stay in Venice, and Silvia had an important role in making us feel that way. Grazie Silvia!