My experience was bad
Communication was patchy and very slow, with few no replies
Check in was arranged in writing for 2pm,
When we arrived no one was at the place, they showed up 30 minutes late, the place was a total mess as they forgot to clean it
We were sent away and told to come back in an hour and half, we came back at 4,30pm and the bathroom was filthy, with body hair and snot in the shower
For the checkout we were told we could leave our luggage in the near by block, when we came back our luggage hhad been taken into the street, we had valuables and passports in it
If you look at the reviews, other people had the same issues with Massimo
When you have just one night in a place you can't loose time in chasing problems with the place, for us it has not been a positive experience