This is the worth experience I have ever had in my life. Giorgio is super selfish and impolite. There was a lady paid all payment but arrived late at 11pm under the temperature of 12degree. No one opened the door for her. The guy in the next room opened the door for her basic on human sympathy. And the lady asked my help to contact Giorgio as he never pick up the phone, while I can contact him only because I have whatsapp. And the 1st thing Giorgio asked me to do was kick her out. And told me about his stupid rule. I lent my phone to the lady to whatsapp to him directly. Ended up, Giorgia, the colleague of Giorgio arrived and everything was almost settled down. Until Giorgio arrived some minutes later after Giorgia. And he didnt ask anything but blamed at me as the 1st sentence when he arrived. And he called police to kick the poor lady out and lied he did a over-booking. He said the room the lady booked was the room i was living. And he had no space for the lady. But i found he lied as there were 2empty room still! And he said he got no paid if he sit all night long to wait for people check-in. That is completely bullshit as the rent should be increased. If he runs this kinda business, he should bear in mind this is his cost that he need. I don't think this kind of excuses can persuade anyone for not being human sympathy to kick out a lady at midnight with cold weather, or persuade anyone that he had no choice. And I have to say Giorgio is extremely lazy as he never reply messages as well. He wouldnt teach you how to get to his place. And he wouldnt arrange anything for you. All he wants is just MONEY MONEY MONEY. He is a monster!