Having read all of the reviews about the apartment before we arrived, I had pretty high expectations, however I have to say that Barbara was the best airbnb host we have ever experienced. She literally met us off the train, helped us with our luggage, gave us choices of how to get to the apartment (walk, water bus, water taxi), clearly explained how everything in the apartment works etc.
The apartment itself is very comfortable, beautifully decorated, ideally located and spotlessly clean. Barbara left lovely toiletries in the bathroom, a bottle of prosecco in the fridge, snacks and supplies in the kitchen and more. I would definitely recommend this apartment to anyone!
The next guests were arriving early so we had to leave the apartment right at check out time, but Barbara was able to offer us space to store our luggage and use a bathroom later in the day before we caught our train out of Venice. Really outstanding service and a great property.
I really need to think hard about areas of improvement... Here are the only things I can think of, which weren't problems as such, but if I had to search for a negative or two, this is all there was for us:- because it is so beautifully decorated, we felt that we needed to take extra care with kids, wine, food etc. There is no real area to sit and eat as a family except at the bench in the kitchen (not a problem because we went out most of the time) and the first night was pretty noisy from the square below (Italy had been playing a football match and people were out celebrating!)
Thanks so much Barbara, we really appreciate you and your property :)