I was sorry to be disappointed in this listing, after reading several glowing reviews. Basically, the apartment was fine, in a good location (although a bit of a walk from vaporetto stops), and basically OK. I just didn't feel like a guest - more like a cash cow. We exchanged several emails regarding checkin and I always said we would be there at 3, the checkin time; nevertheless, on the day of, we received an email requesting that we be there half an hour early as the person had several checkins to do. I have stayed in MANY Air BnB apartments in Europe, and usually the owner makes sure to either be there to check you in or drops by later to be sure all is copacetic. But in our case, having changed our plans and arrived early, the apartment was not cleaned! The check in person was primarily interested in getting our city taxes and schooling us in how to take our own trash two blocks to a barge early each day. She suggested we leave and come back. My husband was worn out and spent the first couple of hours on the small terrace (from which there is a view of the canal if you lean out over the balcony) while the cleaning person arrived and cleaned.
No one ever checked with us again as to whether we would like some clean towels (we were there eight nights) or just if everything was OK, sorry for the snafu on check in, etc. When I queried Federico via email on various items of concern, e.g. finding covid test sites, a printer for documents the airline demanded, etc., the replies were prompt, generic, and not very helpful. I found it incredible that we were expected to trot through the early am streets with our trash and recycling (for which it would be helpful to have designated receptables in the apartment), when there is clearly pickup available for residents , which I assume would need to be paid for. For the price of this listing, it should be included. The amenities were generally satisfactory, although we could have used kitchen towels and instructions on using the washing machine, which we did not.
To be clear, I did schlep the refuse and recycling to the barges, because I support the idea, but I don't think it is the duty of paying guests to perform this kind of job. In short, I felt that the owners, whom we never saw at all, were interested in collecting the rent and after that, we were on our own. I was alerted by the tour guide we had prior to staying in Venice that this was a usual Venetian attitude, and so it may be. But I would recommend a stay in a modest hotel or guest house rather than this venue.