Our experience staying at Paola's was great from the get go. She was very patient and understanding when I let her know that our train was delayed, when we eventually made it to the boat stop Paola greeted us there and showed us the way to the apartment (we would have never found it otherwise!) telling us along the way about the area. The apartment was lovely and spacious, we made good use of the washing machine (always a treat when travelling for a long time) and the balcony perfect to soak up some sun and eat gelato from around the corner, a perfect haven when you have had enough of walking all day and just want to go home and relax. I would definitely recommend Paola's apartment and would stay here again if we visit Venice another time.