Katia is one of the best hosts I've had for an Airbnb. She is the sweetest and the most thoughtful. She was very proactice and messaged me before to ensure she delivered our keys on time. She was very responsive and went above and beyond her role as a host. She sent us tons of recommendations for things we could do in Venice that made our trip better than what could have been. I would message Katia with a message about anything and everything while we were in Venice and she would get back to me in less than half an hour. She even arranged for a printout for me via her husband even though she wasn't around. Finally, I really admire her commitment to her guests. I had asked her for directions on how to get to the airport. I made a mistake following them and ended up in the wrong bus spot pickup location. I called her and she was quick to book us a taxi without any hassles. I had to cancel on her because the taxi would not have worked but she was still not fussed or angry for making her go through the trouble. She said what matters most is we made it to the airport on time. That touched me - really recommend her hospitality. The breakfast she made us in the morning was so thoughtful and her place is so thoughtful just like hers.