Micaela is a considerate, hospitable, accommodating and an experienced host. She met us at the train station and walked us back to the apartment. This is especially helpful in Venice where you get lost often!! Her apartment is spotless and comfortable. She provides little extras like coffee, and sugar and other little things to get you going. The washer and dryer are a big help when you are doing a multi-city trip in Italy and living out of a carry-on suit-case. She took care of an issue with the bathroom quickly and efficiently. Micaela is easy to communicate with and is quick to respond. The apartment is ideally situated away from the very noisy tourist areas but is a quick walk to all of the major attractions. You're making a great choice with this place and this host!!