Disappointed with our stay.
1. Checking in was difficult. No address was provided, which we only realized after arriving in Venice. So we found somewhere to sit while waiting for the host to reply. Then we arrived to the house and had no instruction on how to enter the building or which apartment was ours. So we waited for the host to arrive.
2. The description mentioned ground floor apartment, which is a big deal with kids. We had the top floor. There is an elevator but it barely fit our luggage.
3. Our apartment had 2 skylights with very sheer shades. Meaning from sunrise to sunset the apartment is bright. Very hard to have 2 kids sleep with a bright room
4. The apartment building apparently had a washer and dryer but the room that it was supposedly in was never opened for us and always kept locked.
5. The listing said 2 bathrooms. We had 1.
6. The listing pictures show a different apartment.
I will say our apartment was spacious and clean with a nice view. But it's very frustrating to be told you will have certain amenities that you don't have. Also we barely slept because of the skylight. Very frustrating overall.