I can't speak highly enough about Francesca and her apartment. It is right in the heart of the city, although when inside the unit you feel completely safe and private. Francesca was there when we arrived to meet us and provide all the details about the apartment and the city that we needed. We were also greeted with a welcome basket that had local food, coffee and even a bottle of wine. The fridge already had some essentials for our use and the kitchen was fully fit-out with everything we could need, most of it looking brand new. The unit itself is very spacious and even has a private outdoor courtyard where we would enjoy breakfast every morning. I would highly recommend this apartment for anyone looking to spend time in Venice.