Alessandro is very nice and met us at the water bus, he showed us the way to the condo. It would be tricky to find on your own. He is very nice and provides great tips of things to do in Venice. When we arrived it was very hot and the a/c kept kicking off. He called someone to have it fixed and by the time we came back from dinner it was fixed. Very nice unit, clean, safe, comfortable. The location is the best! It is right in the middle of everything. We would definitely recommend and would stay again if we come back.