Irene was very friendly and helped answer our questions about Venice. I was really sick that week with a stomach virus, and it was a godsend to have this place to relax and feel safe. The kitchen was small but worked well enough so we could cook fresh pasta for dinner. The steps up to the apartment can be a bit taxing when you're under the weather, but the view across the rooftops is worth it. The wireless worked well for entertainment during the evenings.