One of the staff (Desire) is one of the sweetest people I've ever met. She has made the trip easier by accommodating our needs. First she has assisted us by meeting us at the Rialto dock to take us to the apartment, and then helped set up the bed in the living room (sorry I didn't advise beforehand!) The flat is spacious for the 2 of us even though it was just for one night. In general, we were able to walk to the main spots in town with ease. In 3 minutes walking, we were at Rialto bridge and in 10-15 min , we were at San Marco Plaza. The only thing is the stairs up to the apartment can be daunting but in Italy generally all the old buildings are like that. Thank you for making our stay so much better!