We had the amazing time in Venice thanks to Lucia (and Marco!). From the moment we arrived Lucia was so helpful and it's clear her knowledge of the city when she tells you invaluable tips on places to go and things to do.
The apartment was spotless and had everything you would need for a stay in the city. The location is perfect and the map that Lucia has left in the apartment was so helpful.
The breakfast and gift was so wonderful and it felt like we were staying with friends! So much nicer than a hotel. Lucia was on the end of he phone and was so lovely to us when we had a little problem on the last day - thanks for being so great about that Lucia :-)