Mike was very kind and helpful. He responsive to communication prior to our trip and, as promised, was waiting for us at the vaporetto stop when we arrived to accompany us to the accommodation, down a very quaint 'sotoportega' in a dear tiny little square off a larger one. He had left us some basics in the fridge an even croc slippers that we could use. The place was great! Very cosy for a chilly October (good central heating) extremely comfortable and nicely decorated. The location is perfect, just on the canal, and so peaceful. All you can hear is the lapping of the canal and the occasional chug of boats going past. Mike promised us church bells at 8.00 and 7.30 pm and they did not disappoint, wonderfully eccentric. We loved the area; real Venetians live here and there are all the shops you need on Via Garibaldi as well as some good bars and restaurants.