Paolo and his son Dimitri were responsive, friendly and helpful. Dimitri welcomed us to their apartment, and I have to say the pictures don't do their place justice. It's newly remodeled with modern furnishings and appliances, a nice TV with Netflix, etc. The place itself is centrally located near restaurants, bars and cafes. Paolo was quick to respond to questions, and offered wonderful recommendations for food and advice for how to get around the city. Highly recommend!