Paolo was a great host!!! Before departure he was very responsive to all of my queries. He sent me an email with instructions on how to get to the flat and accompanied it with a map with pictures of key landmarks. This makes finding the place very easy and stress free. From the bus stop it is a comfortable 10 minute walk. From the train station it is 5 minutes. If you know what you are doing and get the river boat then it is 1-2 minutes from the boat stop. He messaged me when our flight landed to make sure we were OK and not stranded at the airport not knowing how to get the bus to Venice. He met us at the property and had loads of street maps and boat maps. He went through these explaining the key places of interests he had marked clearly marked. These included restaurants, grand canal gondola crossing points and key places to visit on all islands. He took his time explaining how to get around Venice, prices of boats, museums, best places for ice-cream and other handy tips to make our stay as pleasant as possible. He gifted us a bottle of white wine as a welcome gift and two bottles of water. The flat is very comfortable and spacious. Plenty of room for 2-4 persons. The bathroom was stocked with toilet roll, fresh towels and soaps & shower gels. The bathroom is spacious with a washing machine and the shower pressure is great. In the bedroom cupboard are extra sheets, bedding, pillows etc. Disposable slippers were provided as well as disposable boots for wet weather conditions. Throughout our stay Paolo was available to answer any of my queries and always responded in a timely manner. If you have the opportunity to book this apartment I strongly recommend it. You will not regret the decision to.