If I can make it absolutely clear,Easy Rental was completely irresponsible in their entire treatment of the rental. Again, had it not been for Renzo Simone and his warm, exceptional welcome, the entire stay would have been extremely unpleasant.
Easy Rental never appeared initially ad my "host"; it was always someone called Alice. Only two months after I made the arrangement did Alice disappear and Easy Rental became the contact. I never heard from Alice again. It was a series of various women who answered my emails in very curt manners.( Let it be clear that I am totally fluent in Italy and so there couldn't be any language problem involved.) At the end, trying to get a receipt turned out to be a major problem, instead if it being a simple, necessary final step. I will never do any renting from Easy Rental again. It is simply not reliable it pkeadant it responsible.