This is a wonderful place to stay while exploring Venice. The pictures are accurate and location perfect. Check in was easy, Luciana met us close by the apartment and explained everything perfectly. We were travelling with friends whose accommodation was cancelled at the last minute, and thank God for Luciana , who acted on their behalf, speaking Italian to help get them sorted. Making phone calls and sending texts, she really put herself out for my friends, even though their accommodation was organised through another company. It made me realise the importance of having a great host, and studying the reviews as well as the pictures! Thank you Luciana, we are so grateful to you!!