Extremely helpful! Met us at the water bus stop and showed us where to go! She had a booklet of boat timetables in the apartment for us to check if needed and gave us a map. Perfect distance to go out for drinks& food at night and then is very quiet at night so you can sleep! She also let us keep our luggage with her on our last day as we had a late flight! I would definitely recommend! 10/10! Grazi!!