My family of 7 enjoyed the flat very much. We wished we had more time to enjoy the space. This space is great for a family of all ages. I traveled with my husband, our two children (ages 8, 10), and our senior parents. The location was very convenient to the train station (about 5 mins walk) and it was perfect for everyone.
Prior to our arrival, my father had an accident and was experiencing a lot of trouble with walking. I contacted Valentina and she was quick to respond to my concerns. She recommended some places to rent a wheelchair and offered solution for getting from the flat to the airport. Being in an unfamiliar country with a language barrier was a challenge. Valentina was my angel to help me through this difficult time.
The check in was easy. But you do have to walk to another location to pick up the keys. The receptionist who helped me (I didn’t get her name) was phenomenal in her customer service. She helped me call various locations to secure a wheelchair for me. And she was very polite and friendly.
The flat was very clean and I love that there are two bathrooms. It makes getting ready so much faster for our family. All the rooms have a TON of storage space for clothes and suitcases. It’s located on the first floor, but based on American standard, it’s actually the second floor. If my dad wasn’t having trouble with his walking, it would be no trouble at all to walk up the flight of stairs. The flat had WiFi which was great for the kids.
I highly recommend this flat if you’re considering a space for a family with close proximity to public transport (train, bus, taxi, and water bus).
If you have a lot of luggage to lug around, there are friendly porters around the train station that will pull your luggage to your flat for a fee.