The hosts are very business-like with sending a lot of standardized mails. The information about the check in etc was very accurate though.
The flat was all in all OK for a short visit to Venice. However, the flat is smaller than it looks on the pictures. The bedrooms are ok but as there are restaurants and bars on the street the one bedroom is long after midnight still very loud (flat is located on the first floor). The second bedroom is also quite loud as the neighbours are not the most silent persons.
All in all the stay was ok but we would choose a different flat the bext time!