We had a very nice stay. The bedroom and bathroom were both very spacious and clean. Breakfast we simple but good. We didn't actually meet Silvia, but her mom Fiorella took excellent care of us. She even hung our laundry out on the line for us! The only negative was that the Wi-Fi didn't work that well in the upstairs bedroom. It's a bit out of the way, but that was actually a good thing; getting a little bit lost in Venice is fun!