WONDERFUL! Communication with Beatrice was great... we messaged well before the trip, she instructed us exactly on how to get to her beautiful home (it looks even better in pictures). We got off the vaporetto in Santa Marta, as we crossed the street, Beatrice was there to meet us with a friendly smile. The place made us feel at home- SO spacious! SO clean! Has a fully equipped kitchen and a washer if you need to do laundry. She has all kinds of phone charges (in case you forget yours), maps to find your way through Venice (don't buy a map- save the 3 euros!), and plenty of information/advice. Beatrice made our honeymoon feel so special by the way she went above and beyond! She is very hospitable! And now we can say, we too share the love for Venice... we cannot wait to go back! Grazie mille Beatrice!!!!