We were made very welcome by staff. Apartment was spotlessly clean and in a brilliant location literally 80-100 metres from St Marks Square. (It is on third floor, however, so not ideal for anyone with mobility problems). Kitchen/living area very small but has everything you require. Lovely bathroom/shower. Host had accidentally double booked the apartment for the second night, but moved us to an opposite apartment which was twice the size and with a small balcony, so we were not in any way inconvenienced. Would recommend.