The apartment is very, very well situated, with room enough for 4 people, if you want to use it as an operation base to visit Venice. All the features are very well detailed in the ad. It is ubicated in a first floor, without elevator ( no problem with it), and though we didn´t meet Edoardo neither Elisa (unfortunately there were transport strike scheduled that night in the city), they sent accurated instructions for finding the apartment, getting the keys and the checkin process. Maybe it needs a better overseen in cleaning, but nothing critical. Internet connection could be better and maybe improve TV channels options (only open italian TV channels ). With a very confortable beds, hot water and heating , very necessary in december. In summary , I recommend it, we had a very good time with my family.