We've just returned from what I can only described as the perfect Venetian vacation, with Mario's apartment and the centre of our great memories. The decor and location, high above the beauty of Venice's roof tops, minutes from San Marco, shopping and great restaurants, was the ideal setting for our families holiday. The support and communication from both Mario and Elisa could not be faulted. Mario was so kind, even after I made a colossal mess of the initial application process...my first time with Airbnb. Elisa was right there to greet us at the pier and escort us the 3 minute walk to the apartment, pointing out the useful details of the neighborhood, she also made the workings of the apartment clear and simple, leaving us with keys and her number if we had any further questions. She was also kind enough to confirm our water taxi to the airport on departure, which was a great relief.
This was my first trip using Airbnb and I have to admit, I was somewhat reluctant but this experience was easy and superior to the hotel options, I can't imagine staying in a hotel again when there are lovely second homes like Mario's available with the same level of cleanliness and support.
Many thanks again Mario and Elisa, I hope to come back and stay at Ca' Fortuny Apartment again next time we visit Venice!
:) Linda, Max and Angus