Francesca was friendly, helpful and welcoming, despite having to wait over an hour for us to arrive because we got on the wrong boat. The flat was in a fantastic location and was beautiful, light and spacious. It was equipped with all we needed in the kitchen, and also had a lovely library of books about Venice, some interesting art works and objects, all of which made it feel comfortably lived in. Air conditioning kept the temperature comfortable. A minor quibble was the shower arrangements in the en suite bathroom. Some kind of enclosure (even just a shower curtain) would have made it easier to shower without soaking the entire bathroom. With Francesca's advice we found some good restaurants on Fundamente de Le Miseracordia, particularly Osteria da Rioba which offers interesting salads (huge portions) at lunch time. We also loved our neighbourhood restaurant Osteria Al Cantina, just round the corner. If you're sleeping in the bedroom at the front (on the canal) you need to close the shutters and curtains at night to deaden the noise, although this does reduce a bit late at night. The views more than make up for this minor inconvenience though. Francesca was comfortable with us leaving our luggage in the apartment beyond the 10 am checkout time which was very helpful. All in all, we had a wonderful stay in this beautiful and stylish apartment and I wouldn't hesitate to recommend it. We hope to return before too long. Thank you Francesca.