I booked this place for my parents, and was worried about them arriving. Simone was so kind, communicative and even picked them up from the train station! Upon arrival the place was very clean and nice with a welcome prosecco and a coffee machine with pods. It is in a quiet neighborhood in Venice where locals live - which makes for quiet nights and an authentic feel. I overall would highly recommend staying here and if I return to Venice I would definitely stay here again!