I didn't get to see Monica but I met Natasha and she's veeeeryyy nice! She was very helpful and kind. She told me thr best way to explore the Venice and give me a free map which I can take home. The place is very great. I'm travelling with 55 old mother and it's so easy to reach anywhere. The bus stop is just in the front of the door. The kitchen is very equipped with a lot of things! Ohh, Perfetto! Grazie, Natasha! ❤️