Our stay in Venice was a great experience and Massimo was one of the reasons for that. From the beginning, the communication with him was exceptionally good. We had no problem reaching his flat as we followed detailed directions provided by him before the arrival. The location of the flat was perfect - good walking distance from the bus/train station and there were lots of wonderful cafes, bars and restaurants in the area. Massimo was also kind enough to offer us a tour of the city with his boat and a trip to the islands near Venice for a very good price. We highly recommend this accommodation.