What a great place to stay for our first time in Italy. Sara checked us in and speaks great English. Our flight came into Marco Polo Airport a bit late but she was still able to accomodate us. She was very knowledgeable and helped planning and navigating our way to Venice Old Town which is close via bus. If you are staying multiple days make sure you get the multi day pass that you can get at the tobacco shop as you will be riding the bus into town and water bus as well from different stops and islands. Sara explained this all to us perfectly and we are so glad we stayed here as our first stop in Italy. We now have some great memories of Venice that we will cherish forever. Thank you Sara, Lia and Family!