Giovanna was very responsive and made sure that our check-in process went smoothly. The apartment is accurately represented in the profile, with the exception being that it is even more spacious than the pictures convey. It was so spacious that the wifi signal was not very strong in the bedroom where we slept, but that was easily remedied by moving closer to the other bedroom where the wifi signal was strong and reliable. The apartment was clean and well kept, with handy guidebooks. The location of the apartment was perfect for our needs- very close to the action, but far enough away that it was quiet at night. Would easily recommend.