We loved this apartment and the location. We had some unfortunate luck with a power outage the last night of our stay. We had to catch an early ferry so there was no opportunity to get assistance from the host. If was very hot in Venice the days we were there. The air conditioning could not keep up with the intense heat. We suspect the air conditioner may have been what caused the power outage, but we'll never know. We sent a message to the host when we left that morning and never received a response or an explanation of what happened. Overall, communication was not timely. The host did respond to previous messages, but it was over 15 days before I received a response. I emailed three times and finally received a response and some helpful information. That response came just three days before our stay. I was starting to worry whether we would have a place to stay even though it had been confirmed and paid for. The apartment itself is a treasure. We loved watching the boats go by throughout our stay. I hope the power and air conditioning issues can be resolved... and wish communications could be more timely for the next guests.