We had a great time staying at Vale's place in Venice. She was very communicative during check in and out, and provided us with lots of information about the area and good places to visit and eat. The flat is in a great location, and the price was very reasonable.
Warning for anyone on the taller side, you may struggle with the low ceiling. I'm 5'7" (1.7m), and there are a few places where I can feel my even my head brushes the beams haha.