Apartment is clean and is same as what is shown in photos. Its close to shops and restaurants. Coffee was also very good. Bed was also comfortable to sleep at night. Kitchen has all the things needed. In terms of communication Chiara was very quick in responding to questions or needs, her father was very helpful in terms of receiving us at the apartment and giving us directions to shops and restaurants. I would definitely recommend this place to my friends. Please note that the breakfast provided is only jam and toast packet more of Italian style breakfast not English style. Milk you need to buy not provided as part of coffee or tea.