This is a lovely multi-story home run by a professional, very responsive, and accessible agency. We were in constant communication with the agency by email prior to our visit, by phone the day of the visit and they had a line available at all hours. We arrived at the train station and would recommend taking the water bus (5.1) to the Spirito Sancto stop, which take 20 min and costs about 7 euros a person. Make sure you stand close to the exit on the boat because the stop comes up quickly and the boat only drops people off there and leaves in under 1 minute. A representative for the agency met us at the water bus stop and walked us to the home (less than 5 min). The home was immaculate but does have several flights of internal stairs. The bedrooms are spacious (2 king and 1 queen bed) and clean as are the bathrooms (three full bathrooms with two on the second floor - one in room and one in hall - and a third on the third floor (in close proximity to the third bedroom with a king sized bed). The height of the ceiling in that 3rd floor bedroom and bathroom are low and may be uncomfortable for someone over 6’ or so. Otherwise the place was great and exactly as advertised. It’s about a 20 min walk to San Marco.