The host Vanessa was very responsive. The apartment is in a great location, in a quiet spot away from crowds, but right by a ferry stop for transportation and short walk to restaurants etc. The apartment is newly renovated, modern and extremely clean with a view of the canal out of the window. Air con throughout. The extra bed if you are more than two people is a sofa bed in the lounge which is comfortable. Like other guests reports, we did have flies and mosquitoes, the flies were mainly in the bathroom from arrival, and would keep coming after we got rid of them. The bathroom is immaculately clean and there are no open windows though so can only assume this is common with the water? They aren't a variety that we had come across anywhere before and I couldn't find them through Google. My both nights stay was disturbed by mosquitoes biting my face and neck, but again I'd say this would have to be an issue for other property in Venice given we had no windows open at all and how clean and modern the property is. There is a coffee pod machine which is a nice touch, but the host did not provide coffee pods. This is a great apartment for cleanliness, modern furnishings and location.