The bedroom and bathroom were clean, well sized and comfortable. The location was also fantastic being a 15 minute walk from the tourist zone but far enough to get a taste of the real non tourist Venice. Communication before we arrived and check in were a breeze. It is also so close to the water taxi stands! There is also a washer in the apartment for your use which is an added advantage. We didn't get to meet Lolli as he was called away, but that did not cause any difference to our great experience as Chiara and Irene (Lolli's friends) who came to pick us up from the vapretto stop and checked us in, gave recommendations etc. were really sweet and helpful and even sat at the taxi stand and waited when our train got delayed. Overall it was a great experience and definitely highly recommended.