The listing was in a great location and was nice except there was no hot water in the shower. It was hard knowing who to contact between Davide (who is listed), the woman who escorted me to the listing, and Luca (Davide's brother). I mentioned the hot water issue to the woman who escorted me and then all three of them messaged me. They offered to come check it out but I wasn't at the listing until later hours. I was in Venice to tour, not return to my listing to fix a water issue.
There was also no communication about the extra fees until after booking. In addition to the near 500 dollar payment, I also had to pay 30 dollars plus a 4 dollar per day tourist fee. When I arrived, the woman who escorted me said I owed more until I told her to do the math given what Davide had quoted me.
It was a great listing but should not have been as expensive as it was for one individual, especially with no warm water. This would be a perfect listing for a couple or a family.