A couple of days before the check in he wrote me the air conditioning was broken and I could not use it. He gave me the option of canceling the reservation. Well, this is not acceptable, with this little advance I could not find a similar place for the same price, he should have found a similar place (with air conditioning) and have paid for me, but he didn't have me this option, so I accepted staying, because, what else could I do, sleep in the streets of Mestre?
But things got worse, after the check in, he told me in the next day he would have to fix the air conditioning, so I could not use my bedroom during the day! I paid full price for the bedroom and had to leave in the morning and return after 19h because there were people in my bedroom working on the equipment. Think on that, you pay for a place and can't stay in this place.
Besides that, there were some minor problems like I left my luggage in the house before the check in time, went out to have lunch, returned after one hour to get some pills I have to take, and the woman cleaning the house moved my luggage from the place it was to the bedroom and didn't let me access it (because it wasn't check in time yet), so I could use the pills.
It was the worst experience I had on Airbnb.