Summary:
- Veracity: BAD, the photos don't show the room you get.
- Cleanliness: BAD, the room was dusty and the wall had blood stains from dead insects everywhere. We found garbage under the bed.
- Common areas: NONE, if they give you a room from the building in the right, you get no access to the shared kitchen of the main building in the left
- Other: NO KETTLE in the room. Is the least they could give you if you don't get access to the kitchen
WE DO NOT RECOMMEND IT!
The room was one of the worse rooms I have ever been, impersonal and dirty, there was a lot of dust and even garbage under the bed and closet, also there where blood stains from dead insects in every wall and ceiling. No kettle or cups in the room.
My girlfriend and I were there only (and luckily) for one night. The description says that the B&B has common areas available 24 hours but that is not true, they have two buildings one next to each other but completely separated, the first one has a shared kitchen but the second one doesn't. The problem is they don't list the different rooms so you can't choose, they decide for you according to the price they charge you which changes day to day. When we asked if at least we could have a cup of tea, because in Venice was winter and the temperature was -2 Celsius degrees, we were answered with a straight no, we found the host attitude very unkind and not warm at all in this matter. Also we were not given any recommendation nor a map until we asked for it, and we got only the map. Silvia was not capable to confirm if there was any luggage custody in the Santa Luzia train station, which is the minimum a host should know in a small city like Venice. Instead of that they offer you to leave your baggage in their facilities providing you a code to be used in the digital panel of the next door, the problem is you need 40 minutes to get the train station from there, the location is not god at all, not for holidays at least.
Stay away if you want a good experience during your holidays in Venice.
Very disappointing.