We had a lovely experience with Elena. She kindly met us at the train station which was wonderful and guided us back to our place while passionately sharing Venice with us. Once we arrived to our place, she oriented us on the map and shared restaurant and sightseeing tips.
It was easy to communicate with her and it was obvious that it was important to her for us to have a pleasant stay and to enjoy Venice. She even arranged and paid for a porter to carry our luggage to the train station. I would definitely recommend Elenahouse! For those with claustrophobia, the bathroom is very narrow but the rest of the apartment space is roomy. It's away from the tourist crowds and in a quiet neighborhood yet close enough to all you want to see and do in Venice. Great place!!