Francesca was very welcoming and quickly walked us through the crowded Venice streets to her lovely flat. She answered all our questions and gave great recommendations. She even had a map for us and made lots of notes that we used for our whole visit. We couldn't figure out the European coffee maker but enjoyed the electric kettle for tea! The beautiful floors are super slick so don't head to the bathroom at night in your socked feet! Gorgeous view of the canal with frequent serenades from gondoliers going by. Great location a little bit away from the craziness of the tourist areas.