Our check in was relatively easy with Matteo's directions. We met his associate, Diego, at the Rialto water taxi stop and walked a short way to the apartment. The apartment was spacious and very clean, and we appreciated the water and wine left for us. Diego answered all of our questions and gave suggestions on restaurants. Our only complaint was that the two air conditioning units, no matter how long they ran (even overnight) did not cool the apartment. It was consistently at 84 degrees Fahrenheit inside. We attempted turning it off and opening windows, but because of the location and time of year we didn't get a breeze. We loved the restaurant downstairs from the apartment and the courtyard was nice and quiet as well. We would consider staying here again, just maybe not in the July heat.