Cristiana was excellent in her communication and coordination with all the useful tips and guidance as needed. The place has a lot of charm and definitely makes you feel like you are in Venice. Very clean and very thoughtful add-ons like literature of the city and the host generously greeted us with prosecco and biscuits. While the location is very central, that was perhaps the problem as the noise levels in the night can be high, especially with party boats passing right next to the window where we slept. Also, the bed is small for a couple and the stairs leading to it is very narrow and feels unstable -not for the faint hearted! Overall its a charming place and the host is very professional and kind but sleep wise was a challenge.