Pier's stay is lovely, spacious, exactly as listed and in a beautiful/ very central location. I don't know why other reviews have mentioned not being able to find it - you simply just need to ensure your cell services are working as Pier is incredibly prompt with text response & help in the moment. We needed help opening the lock and he was able to help within minutes. The location is very close to the address listed but not immediately next to it so he will show you in. Fabulous for the money and would absolutely stay again - its' so close to almost anything you'd need in Venice.