My wife, our 2 middle school aged kids, and I could not be more pleased with this place!!! The apartment is spectacular...super clean, well located, organized, etc. Francesca met us the moment we arrived, helped us with our luggage, and stayed with us after to explain how the apartment and the city of Venice work. Communication was terrific...always available for questions on apartment and tips on activities, etc. We love this place and will be back!!