Our host Arianna was simply amazing! From the moment we met her she was an outstanding host; caring, kind and helpful. This being our first trip we had lots of questions... Arianna was there to get us an answer . She made our check-in and check-out smooth and comfortable. Luca was very instrumental and helpful while I was planning this trip and looking for a place to stay in Venice. Everything checked out just the way it was described. Our heartfelt thanks to Arianna and Luca!