ViewsonVenice was an excellent host, providing us with a beautiful and comfortable accommodation during our stay in Venice. Prior to check in, we experienced open communication about our arrival and any questions we had, were offered to arrange a private water taxi (120E) from the airport to the Airbnb, and were told which vaporetto line to take to the nearest boat stop (Riva de Biasio is closer, San Stae is a little farther). We were also given recommendations for food, restaurants, places to visit, and things to do in Venice.
We were warmly greeted by sweet Arianna when we first arrived from the airport and were escorted from the nearest boat stop to the Airbnb, easing our check in process. Arianna was super helpful giving us a tour of the apartment and pointed out key areas on the map for our reference. This Airbnb has a great location off of a quiet square in the less touristy area of Santa Croce. It is the perfect home base because it is very accessible to all Venice attractions. Aside from being very spacious and clean, one of this Airbnb’s highlights was the charming “Altana” (a typical Venetian rooftop terrace) that could be enjoyed on a lovely summer evening. Additionally, the kitchen and home are equipped with just about everything we needed during our stay.
Our host was equally accommodating during our checkout. At an additional charge (50E), we were offered a porter service to keep our bags and drop off at a location where they would store it for us (train station or airport), late checkout, or booking a private water taxi (120E). The only minor issue that we had during our stay was a water leak from the shower. When we checked out, we reported the shower leak that was caused by the seal separating from the shower door. The host was very responsive and flagged it upon our checkout as we indicated that it was a nonurgent item.
Overall, we had a wonderful stay in Venice and would like to thank ViewsonVenice for the fabulous hospitality. We highly recommend this Airbnb!