Location was great, and responsiveness was excellent. The check in process was very smooth. That said, there were multiple things that left the stay as just “okay”. There was only a half roll of toilet paper, the tv does not have Netflix or other steaming services, and there was a slight sewage like smell from the bathroom the whole duration of our stay… there were also tiny ants here or there but might just be a part of summer in Venice. Felt more like an old school Airbnb - just an apartment - rather than the newer ones which come with a hotel like experience (modern tv, plenty of toiletries, etc.)