The apartment was lovely. It was 33 degrees but so lovely and cool with the A/C. The lovely lady responded to messages very quickly if we had any questions or problems. We had a bit of confusion at the airport with transport and she was quick to help us, and meet us at the apartment later than we had expected due to delays. The kitchen is lovely. It felt like home and very safe. There is a good shop just round the corner and tram stop right outside. It took about 30 mins to get into Venice. Very tidy and clean.