The photos and description of Ca'Contessa are all very accurate. We found it a really clean and comfortable place to relax and regroup after a long day exploring in the city. The location by the Arsenale was perfect for us - we spent each day on foot, then ended up with a vaporetto ride the length of the Grand Canal at the end of the day. We also enjoyed being based in an area where locals live and shop. We didn't meet Michele but his communications were all prompt, friendly and helpful. His recommendation of a local restaurant was a delight, a very relaxed atmosphere but absolutely delicious food, and we were able to enjoy some very typical Venetian delicacies. The directions to the apartment were also brilliant, not an easy thing to achieve in a city as complicated as Venice