Umberto greeted us at the water bus stop and walked us to the apartment. He apologized for having to "rush out", and then still stayed to explain all of the things there were to do around the city. If that was his rushed speech his not rushed speech must be absolutely amazing. He provided a list of things to do as well as a detailed map of where to do each listed activity. We were really impressed with all of the information he gave us for our stay! We went to Venice in the middle of a heatwave and we were worried about the lack of air conditioning. But there is a large ceiling fan above the bed that did a good job of keeping the room cool.