Our arrival was delayed to Venice. Alberto was very flexible with the change of time. Since we arrived later than expected he even got us some eggs for breakfast. He gave clear instructions and met us at the water bus stop and walked us to the apartment. He showed us everything and then gave us some restaurant tips and walked me to a nearby pizzeria. The apartment was perfect for our family of four. Very comfortable and had everything we needed. I used the kitchen a few times and it was very complete. There was also so the basics like salt, pepper and olive oil. I would definitely come back and recommend to friends. Almost forgot - location was excellent. There is a vegetable and fruit stand right downstairs as well as a butcher, bakery and supermarket nearby. Plus the main sites are only about a 10 min walk.