Our host was very welcoming, cordial and informative. Mr Florian took the time to explain to us the house rules, locations of nearby stores and restaurants, and how to operate the household appliances. The introductory book, available with all the printed out information, was also very helpful. The apartment was ideally organized and stocked with all the necessities we could use. It was also comfortable and clean. We have the convenience of comparing it to another apartment that we are currently renting in another city, with a host who was pleasant, but much less informative, and the apartment lacks a number of necessities. I would rate Mr. Florian's as the best place we have rented so far on any trip we've taken.