Elisabetta did a wonderful job welcoming us to her apartment. She was extremely responsive with communication and her directions to her apartment were incredible. Despite the twisted and confusing streets of Venice, we did not have any trouble finding her place. She provided pictured instructions which worked great. She was there to meet us when we arrived, and she brought us up to the apartment and showed us around. She also stuck around to answer our questions and provided us with instructions for finding the meeting spot for our walking tour. She also checked in with us via messages to make sure that we were settled and didn't have any additional questions. She was very approachable and welcoming. The place itself was exactly as pictured and described. It was clean and new and we felt right at home. The location is great and we would definitely stay there again. I would recommend this space to anyone traveling to Venice.