Ermanno’s place was clean, convenient, and comfortable. Everything was very clean, the check-in process was straightforward, and the host’s representative answered all our questions, even going out of his way to find us a place to buy a new backpack—since ours was damaged on transit—and reading glasses, since I had lost mine along the way. They also were willing to let us leave our luggage at the apartment following check-out so we wouldn’t have to drag it around all day before catching an afternoon train to Florence. There is a lovely little binder with all the information you need for your stay. This was the perfect place for my family of three.