The check-in, check-out and overall communication were outstanding. No problems at all.
The apartment is adorable. Cozy, cute, and impeccably decorated. They have great taste in art! We loved the little kitchenette and ate breakfast and dinner there each day (Venice seemed grossly overpriced for mediocre food).
We couldn't find the temperature control so we were a little cold, but we found a space heater that worked ok. Hot shower and wifi were great. Bed was the most comfortable we've slept on in Italy! We couldn't find any soap or shampoo in the shower. Luckily I'd brought some with me.
Overall, we loved this place and felt right at home. The location was great too. I would stay here again.