Francesco and his sister Maria Chiara were excellent hosts, giving us good communication throughout and being very helpful with tips on how we could get to the apartment. When we arrived Maria Chiara met us off the boat and even helped with our luggage. She explained everything we would need to know and a helpful book of tips and recommendations for Venice. The apartment was perfect for a family of four, complete with washing machine and great cooking facilities. It was also in a stunning location with great views of the canals around and just a short walk away from the main action and main ferry stops. Couldn't recommend this pace enough.