Francy was excellent at communication. We arrived on the late plane and so only got to the flat at midnight. Her directions were clear and its just a few minutes walk from the vaporetto stop SME on Lido. Francy's mother was there to meet us and show us the ropes. Everything was as described, clean and simple. The flat has everything you need, a good shower with hot water and a washing machine. Nice balcony looking over a leafy street, for breakfast or sitting out for a drink in the evening. Really quiet and nice.