My partner and I came to Venice quite kate at night, via Milan after a long day of travelling early that morning from the UK. We let Giacomo know when we had access to internet and he was more than accommodating to us arriving late. He met us at a agreed upon location near the apartment and was very welcoming. The area the apartment was located is stunning! Walking along the canal at night with local restaurants and bars still open added to the charm of the area. Giacomo led us to a beautiful old Venetian building which he said used to be a Venetian palace (amazing!) It faced the canal and he led us inside up some old marble stairs to the apartment. The apartment was beautiful, a real piece of Venetian history it seemed. Original sculptured mouldings around the fire place still stand. High ceilings and a beautiful view of the canal below. Everything in the description of the place was true to the word. Giacomo and Guillia provides us with tea, coffee, towels, soaps/shampoos, WiFi access and various electrics. Even though it was late Giacomo was more than willing to talk to us about the sites in Venice and the nice local areas and points of interest. Only staying in Venice 2 days he pointed out to us the must read before we leave. It made our trip a lot easier...though we still ended up getting lost haha. Venice is beautiful and our hosts were amazing. I would recommend the apartment to anyone lookig to stay in Venice and Guillia and Giacomo and very gracious hosts. Thank you very much for having us!