Alessandro was a wonderful host. Our train was delayed but he was very accommodating. He showed us all the options to get to the apartment from the station. When we arrived he thoroughly went over everything and showed us the best ways to enjoy Venice. The apartment was in a friendly neighborhood about a 7 minute walk from the central bus/rail station.

We got the 20 Euro 24-hr pass, which cover the bus/rail and water bus in Venice and allowed us to visit the islands. The wait to buy the pass was long and we weren't able to buy it from the machine for some reason. I'd recommend getting a ticket number at the office next to the bus/rail station as soon as you arrive so that you can hold your place in line. It took us 1.5 hrs just go get the pass.

Our flight out of Venice did not leave until 9PM but we had to check out of the apartment that morning so we had a luggage storage dilemma. Alessandro kindly put our luggage in storage and met us at the apartment to hand us our luggage later that evening for a very reasonable fee. He even offered to drive us to the airport for a fraction of what a taxi would have cost us.