I think some of us might be quite spoiled with the average AirBnb experience— hosts are usually friendly and warm, and seek to accommodate your requests when you make them. This is why I must have ignored some of the average to negative reviews I read on this place and decided to go ahead with the booking anyway. The other main decisive factor was price: Venice is quite pricey when it comes to accommodation, so each time I go I do a bit of research and try to go for the best value for money.
For what I paid, I would repeat the experience (this apartment cost below its average asking price and was more competitive than other postings at the time of booking). If the apartment were to cost more, however, I would recommend avoiding.
This place does not have hotel concierge service (nor should it since it is an Airbnb apartment), but the host doesn’t have the usual courtesies and charms that other hosts attempt to transmit when welcoming visitors into their home (ie. you represent little more than just dollar signs to someone who’s grumpily trying to manage her side income).