We thought the flat was great. Off the tourist track a bit (we thought that was good) but not far from Piazza San Marco. However the 7-day vaporetto pass well worth it to get into and out of the centre quickly - just watch some routes being suspended on very foggy days - nearly missed the bus to the airport! For us the location was excellent for the Biennale main sites. Everything in the flat was as per the web site entry. Picking up the key was no problem. The flat was warm, though we hardly needed the heating as the weather was brilliant for November! It was well equipped and we self-catered a few evenings, given the local shops and market stalls have such good produce (including Prosecco on draught just along at Fondamenta Sant’Anna – take your own bottle). We hope to be back!