Francesco communicated all throughout the experience. We arrived and were met at the vaporetto stop, and Francesco walked us to the flat whilst showing us around the neighbourhood. The place is great! Comfortable, warm, clean, well-stocked, and in a perfect location. Our views over the Rialto bridge and onto a pedestrian street of shops, restaurants, and bars was great. A 10 minute walk to St. Mark's squre and 15 minutes to the Burano/Murano ferry. Venice is easy to navigate, and Francesco provided us with a map and directions to the important landmarks. He kindly made reservations at a recommended restaurant our first night in, which was glorious! We had a great time, and were thrilled with Testa d'Oro. THANK YOU!