This lovely apartment was a fantastic place to stay during our trip in Venice. From the very start, Roberta had thought about everything; the instructions she sent got us through the maze of Venice's alleyways perfectly. Roberta then showed us everything we could possibly want to see on the map, writing notes on how to find more out-of-the-way gems (like the free rooftop terrace of the department store next to Rialto bridge - who knew?!). When we had a slight malfunction with the heating system Roberta did a great job, solving the problem in record time and going out of her way to make our stay comfortable. The apartment itself is very well placed, on a quiet backstreet but only minutes by foot from all the major sites of Venice. Great value for money, a friendly host, and a spacious, comfortable base for our holiday in Venice. 5 stars! ;)