Communication was great pre-stay and all the reservation process was very smooth. We were told that our host would be there at a certain time and that we needed to let her know if we were to be late. We arrived in advance but the host arrived 43 minutes late! To us, that's unprofessional and border line disrespectful. Apart from that, the apartment was great, perfectly located for our needs. Locappart had this portfolio with maps and all nearby shops/grocery stores etc which was really useful. Had it not been for the lateness of the host, it would have been perfect.