From the moment we booked, we had a very friendly response from Marco who manages the apartment. He kept us informed with everything we needed to know and met us at the ferry stop to take us to the property which was brilliant. The apartment is well located in a quiet area but with lots of history and close to everything you want to do and see. It is a traditional Venetian apartment - not modern - but with lots of character and very clean. Marco kindly allowed us to leave our suitcases in the apartment as our flight left in the evening which was very helpful. I would definitely recommend this apartment as Marco went above and beyond to make our stay as enjoyable and easy as possible.