We just stayed there for 3 nights and it was amazing. The place is located only 1-2 minutes away from San Marco square and 5-6 minutes walk to Rialto. The place was huge especially given its in Venice. Lidia responded to all of our questions right away. We had a minor issue with the shower door and she sent someone immediately to fix it. She was in touch with us beforehand to help us get there & other advice. I’d highly recommend staying at this place for anyone visiting Venice.