Benedetto was a great host. She was very communicative and met us to let us in and answered all of our questions. We loved the neighborhood for the apartment as there was much to do but it is not a touristy part of the neighborhood. There is a nice rooftop balcony that, in the summer, one can enjoy in early morning or late at night when it is not so hot. We could not find an umbrella. The apartment is situated on the 4th floor without an elevator. The apartment is randomly furnished lacking comfort. The bed is a mattress on the ground due to the low ceiling. It was difficult to use the bathroom as I was unable to stand upright in the shower and while using the toilet. On the positive side, the air conditioning worked flawlessly and the kitchen was functional. I am a frequent visitor to Venice and just felt that the apartment did not live up to the expectations.