Giacomo and his partner were very friendly, meeting us at the boat stop and helping to carry bags upstairs to the apartment. I have stayed in the Ghetto area before as it is quiet , yet so easy to get to everywhere in Venice. Occasionally we could hear some street noise outside however it was not excessive. The apartment looks quite newly renovated and was clean. We had trouble with the hot water as it appeared that a pipe had leaked, but Giacomo was very quick to respond, even coming over 3 times to try to fix it on the first day and having the plumber out the next day. He has plans to repair it completely before the next booking so it shouldn't be a problem in the future. Thanks for the stay!