Oleg, Lucia’s assistant, was very informative and provided useful local tips. There was a binder with all the necessary information to have a productive stay in Venice! My friends and I loved staying here because it was clean, spacious, and comfortable. There’s a balcony in the main bedroom and it’s decorated very nicely. The other bed was in the kitchen, but that was not a problem as you still have privacy. The restroom was clean, and one towel was provided per guest. Oleg kindly taught me how to lock/unlock the flat and was willing to answer any questions during our stay. I fell in love with Venice and can not wait to come back again.