Simply the best hospitality you could ask for. Our visit to Venice started with my mother slipping, falling, and breaking her wrist on the dock of the Tronchetto parking ramp. Marco met us at our vaporetto stop (even after we changed our destination after he was already at our originally intended stop), helped get our luggage to the apartment, then summoned a taxi and accompanied us to the hospital, where he remained for close to an hour assisting and translating for us. What could have been an absolute disaster of an evening turned into something far less worse, even a bit of a memorable adventure.
The apartment itself is truly outstanding. Recently renovated from top to bottom, it is immaculate and beautifully appointed. The pictures don't do it justice - it is much larger and more modern than we expected. We legitimately could not think of a single thing we would improve upon and wouldn't even consider staying somewhere else the next time we're in Venice. If the sleeping arrangements (large master good for a couple; smaller guest room perfect for one) meet your needs, stop looking. You've found your place!