We had a really late flight and only arrived in Venice around 2am due to difficulties trying to get a water taxi. Roberta was really helpful and stayed in touch with us throughout and stayed up to check us in. The apartment was very spacious and clean. There was a bottle of Prosecco, some fruit, snacks, coffee and tea provided. The beds were comfortable and the apartment was quiet. The apartment is also conveniently located and we had a great stay in Venice!