The place was small, and there were flys everywhere, we were late to our arrival, and I don't believe we met Elana, but the woman who showed us to the apartment was friendly, but had trouble communicating in English, which was slightly confusing. He location was amazing however and allowed us to see a lot of Venice very nearby. The apartment also looks like the pictures, although it is very small, and a picture of the counter and stove area would be appreciated.