Roberto was very available and helpful by phone and email, although we never met him. The apartment was magically situated on a canal and a major entertainment for us was listening to the music on the gondolas and watching the boats pass. Food shopping, which can be a problem in Venice, was very available and we were surrounded by exhibits of the biennale and others.
Location could not therefore have been better.
But as good as that was the outstanding and unusually tasteful design of just about everything in the apartment. Everything was convenient and worked as advertised.
We would go back not only in a heartbeat, but in a flash!