The location was great, close to the bus/train station, and just out of reach from the tourist places so that restaurant and shop prices were very reasonable. Space itself was kept very clean and the photos reflected the actual place very well. Hosts were also nice enough to let us drop off our luggage before check-in, which was great due to the fact that we landed around 7:30am in the morning.

What we had trouble with was communication, part of the situation just seemed very unorganized. We arrived to the apartment around 9:30am and were able to drop off our luggage. We were told to come back at 1pm to pick up keys after they cleaned the apartment, even though this was never communicated before (Christina had mentioned in an earlier message to me that we could drop off our luggage AND pick up keys that morning without any mention of having to check in again at a later time). No problem - we dropped off our luggage and went off to kill some time before coming back to freshen up. However, when we arrived back to the apartment, it was still not yet ready. The cleaning ladies and Christina told us to come back in another hour and a half. We had already modified our itinerary in order to come back at 1pm for check in, but now had to kill another hour and a half nearby.

In the end, we had to modify our entire day's plans in order to stay nearby for check-in, even though none of this was communicated until the day of. This was indeed very frustrating as we had limited time in Venice, and would much rather not waste half a day unexpectedly like this.

Overall, the apartment was great, but the communication should have been better.