The only issue was the initial collection of keys, but the host was not to blame, only her friend for not being helpful.
Paola was extremely nice and helpful. Although not physically there we were in constant contact and she would reply and help instantly, she also advised us on some great local restaurants and places to drink.
The apartment is beautiful clean, a very modern kitchen and great bathroom (the hot and cold taps are inverted).
It is located right next to a beautiful park and canals, public transport and literally 30 seconds from a street full of bars, restaurants and a supermarket, yet so quiet, peaceful and away from the loud and busy Venice, perfect to come back to after a busy day.
San Marco square is only a 15minute walk away along the coast line, it's a romantic walk back after a night in the centre of town.
A very beautiful place to stay in a peaceful location away from the tourism, an authentic Venezian experience!