We did not meet Pietro during our stay, but we were greeted by his coworker Maura. We were given pretty detailed instructions and made it about 80% of the way to the apartment when Maura came out to come looking for us. Venice is a very tricky city to follow directions in!
The apartment was lovely and Maura did a great job of explaining everything. This is the most fully stocked Airbnb I have stayed in. There is a full kitchen, dishwasher, & clothes washing machine. There were plenty of blankets and towels available as well.
The whole apartment was fresh and clean and was even better than described. We really enjoyed this property!