The lengths Gian and Carla go to to have the apartment feel like we are arriving home is exceptional: good coffee and tea, Venetian artisinal cookies, kitchen staples like oil, balsamic, salt pepper await. Paper products, toiletries and towels in good supply. There was nothing missing. Even rubber boots in case of "acqua alta"! We could just focus on our wonderful location and neighbourhood. Their response time is exceptional. Superb hosts.