Our experience with Paola was perfect. She answered on everything almost immediately, gave us some really nice dinner suggestions ànd made all of our reservations because we couldn't speak Italian that well. Also, the guy bringing the key, is very friendly and always on time. He is very flexible, even when we arrived at night. The apartment was just what we needed - a quit place not far away from the vaporetto and bus station. Thank you, we had a lovely stay!