Due to our phone’s GPS not being accurate, we weren’t able to find the place easily. Make sure you don’t rely on your gps to find the location and DEFINITELY meet at the meeting point or else you’ll be chastised continually. Although we apologized profusely for our small (5-10 min) delay due to the GPS issue, Paola (Luigi’s assistant) ruthlessly berated us on arrival, over the phone and again in person. Wouldn’t let us get a word in to apologize or try and make things right. It was a very uncomfortable and unpleasant way to start our trip. In addition, we tried several times to contact Luigi before our arrival to clear up arrival times, but didn’t get much response. Once at the location, it was nice. It could use more A/C because there is only one unit for the entire floor. The view from the apartment is AMAZING but also be careful to close the blinds because there’s a lot of people on the bridge outside your window taking pictures of your window. Overall, okay place to stay once you arrive and are by yourself.