Only stayed in this lovely apartment one night but was well looked after. Communication was great and we were met at the water bus. The apartment is almost round the corner from St Mark's Square and has a gondola 'station' outside. The only downside to this apartment is that it is three floors up.
The information given verbally and written was in great detail and refreshments were left for us in the fridge. The apartment was clean and fresh towels and shampoo/soap was in abundance. Beds comfy and slept like logs. Great place!