The hostess, Francesca and Rosanna were fantastic. Their associate, Laura met us at the water taxi stop and escorted us to the apartment. She took time to show us everything in the apartment. Seven provided us with a map of Venice which she highlighted and marked with restaurants and interesting places to see other then the usual tourist attractions. She also let us know that if we needed anything while in Venice, to call upon them for assistance. The apartment was in a quite residential section of the city but close enough to all the things we wanted to experience in Venice. Because of its location on the north side, it made our departure to the airport very easy. Inside the apartment was neat, clean, and new. The beds were comfortable including the pull out couch in the living room that my son slept on. I would return to stay in this apartment and highly recommend it to anyone interested in it.