The apartment is perfectly functional and well located. Venice being a walking city, this place is an easy walk to all the major sites and quite near one of the major vaporetto stops. Unfortunately, we think Alessandra can improve on communication. There is no house manual in the apartment and the internet was unpredictable, mercurial and at times very bad to completely absent (which Alessandra tried to fix but it didn't seem to make much of a difference). We also had a misunderstanding w.r.t. our arrival, and when we met Cristina she was asking for money which we didn't have and which had not been communicated to us prior to arrival. We then had to find our way to the apartment without directions or a map (thank god we had our smartphones on us). All of these issues would have been resolved/made more tolerable by a better level of communication.