Francesco was very friendly and helpfull and gave a lot of additional tips for restaurants and highlights in Venice. He picked us up at midnight from the Vaporetto and kept his promises. He arranged breakfast for the next morning and plenty of other pleasant surprises. The apartment is spacious and comfortable and the location is perfect. From the window you can see people on the Rialto bridge. The beds were great and despite the noise outside we slept perfect. They even provided earplugs ;-) We had good contact with Francesco and Rachelle per What's app. We would highly recommend staying here when going to Venice. Nannila & David