Neighbourhood was quiet and close to the waterbus stop. Apartment was as advertised. We had issues with the hot water. Wrote Donatella about it and never got an answer. Washing machine was confusing (written instructions would be helpful). We never opened the windows in the apartment and yet my entire family got bitten by some kind of bugs (average 12 a piece). The woman who picked us up at the waterbus stop spoke no English and wasn't able to show us around the apartment.