We loved staying here even though it was only for one night! Eliana was very accommodating when our train got delayed by the weather in Florence and our arrival time got bumped. The room was way bigger than I thought it would be and really lovely with a gorgeous view of her backyard. She was so helpful with getting us a map of the area, bus tickets and explaining how to get into town and when we needed a shuttle to the airport in the morning at 7:30am, she kindly drove us there. Great service, great place - would definitely recommend if you need a place to stay by the airport!