Allegra was very helpful with our late check-in and very prompt about responding to emails. The location makes it really easy to get to venice only a 20min tram ride, which runs from early morning to late night, so you can go early in the morning or stay later at night to avoid some of the crowds. There is also local restaurants that Allegra suggested that has awesome local Italian food, most of the people going there are locals. Definitely a bargain for Venice!