Massimo was so kind, caring and helpful! We got in when it was dark and he met us at the water taxi and helped us back to the flat. He had milk for us because he knew we had small children and he thought we would need it. He took the time to explain to us and show us on a map of places to go. The flat had everything that we needed and plenty of space for a family of 5. The location was great for us, a quiet area but close to Rialto bridge, st. marks square and conveniences such as a pharmacy and super market. He was very responsive when we had questions. We would absolutely recommend Massimo’s place to anyone that asks.