I don't usually book places with low reviews but given that Emanuela had stellar ratings on other properties and amazing pictures of the place, I gave it a shot. It was more than I expected and everything about communication, check-in/out, cleanliness and location was top notch. I even had a predicament about where to put my luggage since I was arriving several hours before check-in and Emanuela found a solution for us. The location is super central to everything and my 6 and 7 year olds had no problem walking to the site and/or taking the 2 minute stroll to San Samuele Vaporetto station. Highly recommend!