We arrived a bit early and the host allowed us to drop our things off although we had to wait outside until the cleaning was finished to actually come inside. The apartment was nice and looked as it does in the picture. The host was responsive and when my boyfriend lost the key to the apartment in Venice they graciously gave us another one. The only thing that was bad was that our neighbors were loud our first day and we both got sick from being outside so long before entering the airbnb. Aside from that it’s a lovely place and I would definitely recommend staying here.