We really enjoyed this apartment. The floor plan works well and it is nicely furnished. The windows over looking the canal were great. We found the 28 steps up to the apartment hard work at our age. Roberto was very quick and agreeable in responding to my request for some kitchen utensils. ON the negative side, I found the bed disapointing. It was firm and it had an impervious mattress protector on it which made it feel like a hospital bed. The only pillows that I could find were quite firm. Also I removed the bed cover as I found it heavy and the blanket underneath looked grubby.