Good communication with host. We arrived late and had some trouble finding check in office. Remember it's Venice and lots of narrow streets. Apartment was huge and comfortable. Kitchen was small but very good to have. Washing machine was a bonus. Easy walk to St. Mark''s piazza. Great place to come home to! Great feel with high ceilings. Lots of character to apartment. Front door opens up to your own private court before going up stairs to apartment. You can even see where a boat can pull up to their "garage" door. Highly recommend and would stay again.