Did not meet Andrea but we were met and escorted to apartment by his sister Lara, who gave us everything we needed to know. Had great communication with both. Apartment is lovely and as pictured. Stairs ...4 flights, were challenging with large suitcases...Pack light! Nice and very clean and everything new and modern. Beds were more like box springs than mattresses to us, but bedding was nice and cozy. There was only a couch in living room, (as pictured) could use another comfy chair, if you have more than 2-3 people, as the other 4 chairs were hard table chairs. Great location, not on a busy tourist street so quiet at night, but within easy walking distance of sights and main areas. Would recommend and stay again if we find ourselves back in Venice.