Very warm host, Lucrezia actually meet us in the train station and direct us to the apt, very close to the train station, so you don’t need to take your luggages to the water bus. The elevator takes you to the 3rd floor, which is very convenient. The host prepared espresso coffee, desserts and beer!!! and also maps and travel tips! The apt is super clean, exactly like the picture. The host responded very promptly, will definitely come back if we visit Venice again. Beautiful city, lovely stay!