The apartment was clean and in a decent location - about 5 or 10 mins to main attractions and transport.
Bathroom was tiny and lacked essentials - we were 3 people staying for 3 nights and didn’t get enough toilet paper, shampoo or towels. Just the bare minimum was provided and it wasn’t enough. One towel per person only so we had to use it for showering, hands and face which is not really hygienic. Not even a bath mat provided. Shower was also really small.
Washing machine available but no detergent to wash clothes with, which made it useless and it didn’t make sense for us to buy detergent for our short stay.
There were no tissues or paper towels. Only 2 coffee pods and no tea despite the description specifying 1 tea and coffee per person.
Sofa bed was small and extremely worn out, noisy and uncomfortable - the person in our group who slept on it had a really sore back.
The day we arrived, the host advised she’s available to answer questions but when I asked her about essentials and whether we could drink the tap water she didn’t reply until the next day, after I had to complain to Airbnb. Communication is the poorest I’ve experienced on any Airbnb booking.
If the host had provided essentials (washing detergent, tissues and a few more towels) we would’ve been happy enough, but instead she told me I was making up false complaints and took ages to respond. I’ve tried to be honest and fair in this review - I wouldn’t stay here again.