Gianluca was the most perfect host! From start to finish he made everything so smooth and simple and I wouldn't hesitate to book his apartment again should I visit Venice in the future. He always replied very quickly to my messages, and also sent a couple of texts during our stay just to check everything was ok. The apartment was exactly as it is in the photos; spacious with two great showers, unlimited hot water and great heating (needed on the slightly colder autumnal evenings). It was also absolutely spotless when we arrived. Its location is completely perfect for anyone wishing to explore all of the city, as it is so central, and yet still wonderfully quiet at night. Gianluca recommended some nearby restaurants which were great, and gave us a map too, which was really helpful for us first-time visitors. He gave great directions to us on how to get from the airport to the nearest boat stop, and was waiting for us when we arrived. He could not have provided a better service or experience for us. Thank you Gianluca!