The location was excellent and communication with Nicola was generally very good even though they gave the wrong guest name to the cleaner or else she wrote it incorrectly. The main problem was the bed was not comfortable at all. It sunk in the middle and the guests had to force themselves onto the opposite edges of the bed to try and sleep. The toilet paper ran out and the shower boiler wasn't switched on so about 10 mins was lost under the initial shock of cold water trying to figure out why the hot water wasn't working