Giovanna went out of her way to meet us. Especially when the water taxi dropped us off at the wrong stop. She guided us into the apartment and even greeted us with wine and chocolates for my partner’s birthday. She walks you around the apartment to make sure you know how everything works and seems to be able to anticipate the questions you need to ask. She also provided some flexibility when it came to check out. If you want a nice peaceful apartment in a lovely part of the city, look no further. Grazie Giovanna