Micaela was excellent with communication and was waiting exactly where she said she would be upon my arrival. This was comforting after long travel. The apartment is tucked away and a great location with plenty of great places to eat. The beds were firm, but comfortable. It was the perfect retreat after being in crowded areas all day. Lastly she was very informative so I felt comfortable navigating the city. I would definitely recommend to friends, family or anyone else.