Veronica was excellent at communicating. She responded extremely quickly to messages. She was also very helpful. We did not have internet access or a map when we arrived. And we got lost. We eventually got wifi access and Veronica came out to meet us.
The location is excellent. We paid for a tour of Venice. The tour guide took us to the geographical center of Venice, which happened to be right outside this apartment.
The apartment feels like a home, not a sterile place. There are two patios. One patio looks out on a square below. The other patio is behind the apartment and private. Frankly, we did not use the apartment much because we were out exploring the city. But we did eat breakfast in the apartment. It was nice to sit at a table and enjoy a meal. There is a very nice bakery and coffee shop just outside the apartment.
The living room is nice and spacious. The kitchen is well stocked.
Minor comment: We stayed in the master bedroom. Our kids stayed in the second bedroom. The second bedroom felt a little small with two single beds which is probably typical for an old city like Venice.