We picked up the keys from a neighbor. The location of the apartment is central, but at the same time away from tourist itineraries. The apartment is in a small, quiet alley. The description in the listing is accurate. It is very comfortable, clean, well equipped and looks recently renovated. There are two bedrooms: one is larger and has a closet. The other one is smaller (but bigger than what it looks like in the picture); it has no closet but a desk and a sort of step ladder where one can hang some clothes and otherwise who will occupy this room will mostly live off their luggage. The bathroom is good although there is no shower (just a shower hose in the bathtub), but that is obvious from the pictures and typical of many older Italian apartments. The heating is good, but the boiler hadn't been turned on when we arrived and that created a moment of panic as we thought there was no hot water or heating. The neighbor, who gave us the keys and to whom we turned to with the problem informed us how to turn it on. We felt very comfortable in the apartment and can highly recommend it.