Paolo was very helpful and met us for early checkin. He explained everything well and had a good welcome pack giving local points of interest, transport etc.
The flat is air conditioned and clean (even with disposable slippers). The kitchen is new/modern although we didn't use it with so many options nearby. Not very fast WiiFii but otherwise worked fine. Quite steep steps to the flat if you have difficulties (30 steps); and the shower is in a narrow bath under a sloping ceiling so not the most convenient, but bathroom is clean and nice big towels.