Jacopo is an extraordinary host! Not only is his place located in a prime location with an exceptional view overlooking the Grand Canal, but he also provided personalized customer service, helping us to plan everything from our arrival, meeting us at the boat drop-off, giving us a history of the city, and helping us book our water taxi to the airport. He made our trip very easy and stress free. We highly recommend staying with Jacopo and hope to be back in the future.