Sabina was easy to deal with and met us at exactly 12:15pm as she said she would. Made some useful suggestions and provided a map on which she highlighted places for our benefit. She went out of her way to make sure some clothes we left behind at the end of our trip would also find a new home at either a charity or churh group which she was under no obligation to do. The place was more than enough space, had everything we needed (including basic staples we were told we could use) and very well insulated from both the daytime heat and night-time chill. Internet was occassionally down, although we gather this is typical in Venice, with connection via phone dropping out at times wherever we were in Venice.