Stefano welcomed us warmly at the Canal door where we arrived in the Speed Boat Water Taxi he had booked for us - a very special way to arrive in Venice. Stefano carried our luggage in, explained the flat, gave us some information on where to go etc. Contrary to some reviews who say they have enjoyed a drink outside he did make it very clear that we could not sit on the 'jetty' to have a drink or use the gardens. This may have changed more recently due to other residents. However, you can stand out to take photos and I imagine most people are out sightseeing the majority of the time anyway and there are plenty of bars/cafes/restaurants to have a drink by the canal. The sofas and beds are very comfortable which are much needed after a day traipsing the streets, shopping, eating etc. The bathrooms are small but you can see this from the photos. We were 2 Mums and 2 daughters so it was perfect. You can go out on to the street through the beautiful iron gate. It is in a great location, 15 mins walk from the busier St Mark's Square where we were advised not to eat or drink as it is so expensive. If you can afford to go to the restaurants Stefano is suggesting then do as we did have one bad experience trying to do it our own way, found a lovely local one too though! Stefano also arranged for the taxi to return to the airport which turned up perfectly on time. We didn't need to contact him whilst there but he instantly replied to texts re the return taxi. We would stay again and highly recommend both Stefano and his accommodation. Went up the Campanile Tower, visited Murano Island and otherwise enjoyed walking around as queues were so long for the Cathedral etc. Did take a Gondola - 80 Euros for 1/2 hour - almost has to be done in Venince but see if you can get one to take you down the main canal as ours just went down the small ones. They are very slow! Also take a Gondola from a different place to where you are staying so you see a different perspective of the City as they take and return you to the same place. Would go back at a quieter time when cooler temperatures to see the sights more fully without teenagers!