The flat was perfect and as described, very comfortable and well appointed. I loved the neighborhood, calm and quiet and due to the high tourist traffic and the unfortunate high temps we caught, it was a great retreat. Flavia was very communicative during the whole booking process, even up until we arrived. Lionella was sweet and kind and bent over backwards to help us into the apt and got us a porter for our luggage upon our exit. She also got us acquainted with the area and offered up many recommendations, very comforting. Could not have asked for more!! Thank you, thank you! Venice is a magical place not be missed. Hope to catch cooler temps next time, thanks for sharing!!