Booked with Ugo for four nights at the end of May. He met us promptly at the assigned meeting place. He was hospitable and responsive; we asked for shampoo and glass cleaner and he delivered it personally the next day. I was with my husband and two children under 10. The apartment had everything we needed: nice washing machine, full kitchen in which we ate dinner each night, and dishwasher. Beds were newish and comfortable. The neighborhood is easy walking distance to all major tourist activities and the train station but is itself much less crowded. I would prefer this area of Venice to any other that we saw.