The description of the loft was accurate, and gave us a wonderful Venice experience. But we had problems with Larisa, the property manager, and issues with the loft itself.
It was truly magical to have the gondolas go right by the open door, so close that you could touch them. We went to Burano and the vaporetto was 5 minutes away. Visit Master Glass maker Vittorio Costantini at Calle del Fumo n.5311, a 2 minute walk. Amazing glass insects and sea life. Worked with Dale Chihuly, and the Tacoma Art Museum will feature his work in September 2016. The Rialto was a 15 minute walk.
Beatrice, the manager of the property wasn't there but her friend Larisa explained the apartment to us. She showed us the Moka Express coffee maker, and said she would bring us coffee the next day. We were looking forward to brewing a real italian expresso in the morning and watching the gondolas go by. We enjoyed going to the local cafes but is nice to start the day with a cup while getting ready.
That was the start of our issues.
We had trouble with the keys opening the door, and luckily the neighbors let us in twice. The first night we thought we were going to have to get a hotel. Neighbors explained a trick with the key, but still had problems. We even did a video of us trying to use the keys, and took photos. There were no instructions for the washing machine or the induction stove. Neither of us have ever used induction. Unable to use the stove, we used the microwave oven to heat the water for the instant coffee Larisa bought us. The internet was sporadic at best. I had work and meetings & had to go to a cafe to connect. I emailed Larisa of our problems, and when she came over was rude and condescending, as if we were putting her out. Again the neighbors helped us with the internet by giving us their code. The modem in the bedroom had green lights on everything, except internet was red. I use airbnb when I travel and have never experienced the problems I did here. My house is listed with Airbnb, and I go out of my way to help those staying there. I provide the basics such as tea, coffee and laundry detergent. I guess we were lucky that there were 2 teabags left in the box for us at the loft. Larisa did go out and buy things when I brought it to her attention. Loft was great, but management needs improvement.
It is nice that there is a map and things are circled, but would also help to have supermarkets, etc listed on instructions.