Pros:
-great location near everything
-comfortable bed
-clean room and bathroom
-air conditioning
-mini fridge for cold drinks (but a sign saying food is not allowed in your room)
-nice towels
Cons:
-shutters on windows are mostly closed so you can only see a sliver of sky (this keeps the room cool and dark - but makes it feel very isolated)
-the small refrigerator made all sorts of sounds, which woke me because it sounded like someone had come into the room (I’m not a light sleeper either)
-communications were all “Dear Guest” form letters; which asked for specific arrival times for luggage drop and for check in - and although I responded to each one, they kept coming. I finally forced co formation via Whatsapp. In the end none of it even mattered because there is a door code and a key lock box on the door to their floor (I never met them)
- at midnight my last night I got another “Dear Guest” letter via email explaining how important and why he needed to know exactly what time I was leaving in the morning. It also told me to leave the Venice Tourist tax cash in the room when I left
-there is a living room with brochures but there a several security cameras so it doesn’t feel like you should be in there
-I understand why - and it’s sad that he needs to - put up signs everywhere telling the guests what NOT to do (don’t change your clothes in the hallway; no camping on the entry level, etc)
All in all, it had everything I needed and I’d stay again, but I didn’t feel welcomed there.