Filippo was very attentive regarding our arrival time! He called while we were on the ferry and asked me to call him when the ferry arrived in Burano. He said his father would be there in two minutes to greet us and walk us to the home. Genò did arrive very quickly, greeted us warmly and started telling us some of the local history. He walked us to the home and showed us all of the features of the home! The home is lovely, perfectly located close to the town center. We highly recommend and would definitely return!