I was thinking long time if I should write about my experience but I believe I should, because maybe next guests will avoid this smart trap in which I was caught.
First of all if you book the apartment and the price is calculated for 2 adults (your choice big apartment and you are paying for) then after your coming, the host is asking you to leave money in cash for using other rooms....
Why not for using the kitchen?
OK .....you try to find this information, where it was described ( because you pay already full price for this flat) etc and then you find out that is co- host who is listed this on his profile...
Then an exchange of arguments begins with the host and still you are responsible person who is not going to Venice to fight about:
- no use of one of the bathrooms because there is no water (second one is ok so you dont go deeper)
- serious problem with main door lock (next guest can really broke the key)
- hair dryer is very old and does not work (but I always travel with my own so why be so much demanded?)
My long experience with other travel portals was very simple: you pay for what you booked for.
This time not, suprise, and to be honest, this trip and all corespondence after was very embarrassing for me and so much disappointed.
Strongly I dont recommend this host, the apartment and all this atmosphere around. There is not good memory after all and to much nerves around.
I was shock when Airbnb was asking me if I made photos or movies of all inconveniences - no, because I was not travel there for this purpose.
Advice for the future: MAKE A VIDEO OF EVERYTHING, if not there is no evidence....
The host to take a revange and blaim me about so funny problems like mess in bathroom or in the kitchen ( not true but even yes, cleaning service INCLUDED) that I lost my patient, good while, understanding and finally I decided to give my opinion.
If you look for the problems, just book this apartment, then all your days you will
be thrilled with the messages from the host ( dont drag your bags or next time other rooms will be locked for next guests...etc) and in the end of stay you have really ENOUGH and you remember only this and you are so tired ....
The apartment if far from the center of Venice and if the beggining of the trip it wasnt the problem but then after all this you started to think WHY I paid so much, why the host is so tiring, so problematic, so unpleasant if you wanted only spend nice time there ???
In my private opinion this apartment and all related problems they are absolutely not worth the money as you paid, especially in pandemie time when travelling is difficult and you should really enjoy it not fight!