The worst Airbnb experience I’ve ever had and would not recommend this place. It turns out this apartment is rented by a private company and the service we received from them was truly terrible. For the amount of money we paid we would have been much better off booking into a hotel closer to the centre. Our complaints included:
- When we arrived at the property an hour and a half after check in the cleaner was still there (and had clearly only recently arrived). We waited patiently for her to finish but after 30mins had to ask her to leave as we needed to shower and go out
- The one time we used the kitchen it became immediately covered with ants. There is clearly an infestation that needs to be addressed
- When we used the upstairs shower it started leaking onto the floor in our bedroom. When we complained we were told they could not find the leak.
- At night there was a loud humming noise that kept us awake. We think this was from the air con in the apartment next store reverberating through our walls.
- The light in the entrance was broken meaning we had to lug heavy bags up the stairs whilst holding our phones out for light. We complained and asked for this to be fixed but the response was it required a special part that had to be ordered
- The WiFi was barely working and even when it did it was so slow that it made it pointless to even try to use.
- The listing states it is a 15min walk to Saint Mark’s Square. That is false. It takes at least 25min (and we’re fast walkers!)
All in all we really regretted choosing this place.