We are a family of 4 and this was our first trip using airbnb's. We had no problems and really enjoyed our stay. The location was great. The apartment was clean and well equipped. Francesca's mother, Rosa, met us at the vaporetto and showed us to the apartment. She was very delightful and helpful. We really enjoyed the restaurant patio that is just outside the door. The apartment is at street level but is in a quiet court, not much traffic and great for sleeping.