We are a North Indian family of 4 members. Parents and 2 grown-up children (practically 4 adults). We took a trip of Rome Pisa Florence Venice in the last week of May 2016. We drove in a rental car from one town to the next. We stayed at "Murano home" for 2 nights. Sylvia was our primary contact. We had a lovely experience staying in the beautiful Murano Home. The apartment is new, well built, spic n' span, nicely furnished with comfortable sofa and cosy beds, and has beautiful soft pastel colours all around. The apartment is very open, airy and full of sunlight! Sylvia was very helpful. We were driving into Venice from Florence. We were intouch with her on whatsapp as we drove to Venice. She guided us to the house by giving very precise directions. Her staff member Denise was waiting for us when we arrived. She gave us a very warm welcome. She showed us the city maps and explained to us the various places that one must visit. She also handed us some printed write-ups on the various important local tourist sights, we found these very useful for planning our sight seeing the next morning. Some more details about Sylvia's apartment which would be helpful to prospective guests in the future: The apartment has its own parking place at ground level, in the front, hence we could conveniently park our hertz rental car there. In fact, the Hertz center is at a 15 min drive from the apartment and it's very convenient to return or rent a car. We'll never forget the melodious chirping of birds that woke us up in the mornings! The apartment has 2 bedrooms, one living room, one kitchen, one bathroom, one big balcony in the front, and one cosy balcony axcessible from the kitchen. One bedroom has a double bed and the other has 2 single beds. It was just right for the 4 of us. The drawing (living) room is very beautiful and spacious, exactly like the pictures. It opens out into a spacious balcony which overlooks the front of the apartment. One can also see the car parking from here. It gets beautiful sunshine and we clicked many pictures sitting out on the balcony. The kitchen is well equipped to handle all kinds of cooking. It gets a lot of natural sunshine. It has this beautiful balcony where one can sit and enjoy a relaxing cup of tea. The bathroom is nice and clean. We were able to wash and dry our clothes thanks to the thoughtful gesture of keeping a washing machine in the apartment. The instructions booklet kept with the washing machine helped us quickly understand how it worked for different types of clothes. This was really a big help. We would recommend that foreign guests who are not well versed with Italian machines or who find interpreting instruction booklets challenging, can ask the host about it at time of check-in, otherwise they might not be...