Alessandro went the extra mile for us. He was kind enough to meet us at Piazzale Roma, gave us great restaurant tips, and took great care to make us feel welcomed to the flat and to Venice. When there was a small problem with the internet connection, he went out of his way to fix it promptly. Before arriving in Venice, he was easy to contact, and quick to respond. I'd highly recommend staying at this beautiful apartment. It was above and beyond our expectations. Thank you Alessandro! I'm sure I'll be back.