We had to write three messages in four days to get a reply, which was kind of annoying. Upon arrival at the meeting point, not knowing what to do, we called at the phone number on the web and only then Marco came to fetch us. He took us to a different location and showed us our accommodation: a room with bathroom, which was not what we had rented (full apartment). After showing him the pictures of the place we had rented, he explained they have several places to rent but advertise them all together, which is definitely misleading. He clarified that the full apartment costs more that what we had paid. We were not happy with this answer, since we had paid the price shown in the web for a full apartment, not a bare room. However, without much discussion, he agreed to take us somewhere else. This time the flat was closer to the pictures we had seen: bedroom, living room with kitchen and bathroom. Marco was nice at all times, but the situation was nonetheless uncomfortable. Thus, I strongly suggest that he post different ads for different lodging choices.
Apart from this small setback, we enjoyed our stay very much. The apartment is located in the very center of town, with multiple choices for dinner, coffee, etc.