Alessandro's apartment and its location are very good. The description is as described and the furnishings and decoration are very nice. There is an extra 20 euro fee for towels and bedding.
However, we experienced a miscommunication with Alessandro over a broken glass door and we were asked to pay $500, although the damage was not our fault. Alessandro's written report on what happened is in Italian and it has not been translated for me, but he seemed to say that my husband "pushed" a glass door, which is untrue. When my husband raised a venetian blind which hung over a glass door to the balcony by pulling the cords down, an unsecured heavy wooden cover at the top fell, hit his head, and broke the glass door. The cover was not attached, but was perched on a ledge at the top of the door. Alessandro told us at the time that it was our choice to pay $500 or not, but that he didn't have insurance and that AirBnB told him they wouldn't pay him for the damage. My research later revealed that AirBnB states that it provides ample insurance for hosts, but other hosts commented that AirBnB is reluctant to pay. After we left, Juan from AirBnB wrote me and told us to pay $500 or respond with details. I attempted to write to Juan twice and also called AirBnB Resolutions in the U.S. twice from Italy. Juan has not answered me in writing or by calling. What a disappointing experience.