Hosts were not very communicative and called to tell me about an hour before I arrived in Trento that I would need to stay one night at a different one of their properties as something was wrong with the toilet. When I moved rooms the next day, I was not placed in the room that I booked, but another one in the same apartment. After all that, it was a fine stay -- good amenities, a comfy bed, etc. But not a great first impression.