We booked on route to Elisa and she knew we were coming in late, we were asking for directions and she wasn’t too helpful, we got lost and then had to wait ages for a taxi. She said you can’t come any later than 11pm even though we were only a short distance away in the snow, stranded. The taxi finally came and explained to her in Italian that it was his Daly that we were delayed and he could get us there at 11:12 and finally convinced her to stay open after a long conversation. She then told us that she’s not a hotel and proceeded to be rude and unhelpful…. The room itself was dated, chair has a nasty sharp end of a nail protruding… the toilet has a wooden beam across so men will have a hard time standing, uncomfortable bed, over priced and never again.