Michele was very welcoming and provided maps / information about the area. Free use of bicycles was a really good way getting to the lake quickly and exploring the area (there are many cycle paths that take you to beautiful places in the countryside). Although wifi is not available in the apartment, it is available at the hotel (1 minute away); we would also have loved to make use of the swimming pool and sauna but there was too much else to do. Michele was more than happy to help us with any questions/requests we had during out stay. Our only regret is that we only stayed for one week instead of two!