Natascha was in constant communication from as soon as we booked the accommodation. Even throughout our stay too which left us reassured. Although we never met Natascha there was a friend there to meet us on arrival and show us around the accommodation. The accommodation itself was clean, modern and fully equipment with everything you’d need. The hot tub and sauna on the roof was a great bonus. The location was great too in the centre of Predazzo with a restaurant directly below. Also close as you can get to the main attractions in the mountains. All in all a wonderful stay which I’d highly recommended. Thankyou Natascha 👍