The hosts were incredibly welcoming. We had a missed flight which meant that instead of arriving at 6pm we arrived at 2am! And they were so kind and patient with us, and still drove us up the mountain to guide us to the chalet despite the late hour. The chalet is an absolute gem. I think it is actually much nicer in reality than it appears from the photos. The interior is cozy, everything worked well, they provide everything you need. Be advised that it is quite remote - which is exactly what we were looking for - but there is a chalet just next door so you are still somewhat in civilization! Beautiful hiking from just in front of the chalet, stunning views of the mountains. Nice small town about a 30 min drive from chalet (Borgo) where you have a fully equipped supermarket, wifi cafes, etc. I don't hesitate to wholeheartedly recommend this wonderful chalet!