Hi There.

We did not get to meet Francesca, but the directions to pick up the keys and gain access to the accommodation were great. As mentioned by other people, from the outside the building start to give you reservations, BUT the apartment is great. everything you need for a elf catering get away. Wash machine, dishwasher, iron, plenty of plates and cutlery. The place is very clean and tidy and the view is really nice. The place is very secure and you can easily walk into Riva Del Garda. You also get underground secure access parking, which in Italy is rare.

I would stay here again.