It was easy to communicate with Alice and she made it in a uncomplicate way. Even when we changed from 2 to 3 persons, it wasn't difficult. Lucia and Fausto and also their dog Kelly (who is living in the garden and in the garage) were so nice. They waited for us in the garden and showed us everything. We found a save place for our bikes and 3 climbing-books for the topo in the appartement. Arco is a wonderful small climbing-village with cute Cafés and a lot of good restaurants where you can eat good pizza and dronk good wine. We were absolutely happy with our holidays!