Bed linens, towels, toilet paper and hand soap were not provided. When we got there, all of the stores were closed so we had to go steal a roll of toilet paper from a nearby restaurant. The hot water supply is limited and even after waiting two hours after my boyfriend showered, I still ran out of hot water during my shower. The power was cut off just before 8pm on our last night so we could not charge any of our devices or cook anything. Our food in the fridge went bad. Someone did come about 45 min after we let Denni know but there was a language barrier and nothing was solved before 9am when we left the next morning. We did get refunded 50 euros to make up for it but still not how we wanted to spend our trip. The place itself was clean and cozy but I feel basic amenities should be provided at least. We came from Canada and are not going to bring our own bed linens.