I would not recommend this host nor accommodation to anyone, I’ve never had a worse experience in renting from the AirBnB platform.
The listing is inaccurate in saying it is a self check-in as I was given a one hour window & told I would be meeting a secondary person (not the host) to receive the keys.
I was initially traveling solo & told one hour before check-in that an additional €220 was required to be paid in cash in order to check-in. There is a €90 cleaning fee & per day/per person fee for water & electricity - BEWARE OF HIDDEN FEES with this rental.
Additionally, the host demanded that everyone check-in on a third party site & provided their passport information despite them not arriving with me. The host seemed to have technical issues with the check-in site they use & despite my guests submitting their passport information twice, the host didn’t receive what they needed. The host started to mention the police getting involved unless they could receive the passport information from guests that were en route from international travel & had already followed the instructions provided.
As a female traveling solo in a foreign country, I’ve never felt so intimidated & anxious from a host’s hostile communication & lack of understanding. I ended up leaving this reservation after three nights because I feared for my safety & not knowing what more the host wanted me to do.
Lastly, I continually communicated via the AirBnB chat to the Novasol ‘rental company’ that the host used to list this accommodation on AirBnB. They simply played the middleman, did nothing to help resolve the situation &
said I had to do whatever the host said I had to do. They continually told me to contact the host directly which violates the guidance of keeping communication on the AirBnB platform. They refused to help me figure out how to turn on the heat when it was 55F/12C outside.
In conclusion, steer clear of this accommodation & find someplace else! Everything about this experience was waste of my time & money.