Sara and Klara were good and supportive hosts in general. However, we were not really satisfied during the stay for some problems.
The room we booked for had some problems with the bathroom, the host brought us to another place which is located outside the city center, 25-30 mins by bus to be exact. However, we hadn't been informed about it UNTIL we arrived in Trento that day. Sara's husband then came to the train station to pick us up and showed us the way, so we appreciated that.
The new room is very big and looks quite luxurious with all appliances provided. However, the heater is switched off from April to October, so we got the first night very cold and could hardly sleep (as you know Trento is a bit of mountainous area where the degree can drop quite low at nights). In this case, Sara gave us more blankets for the next night. We, again, highly appreciate her support.
In sum, we must say that we still consider Sara and Klara as great hosts for their kindness, flexibility, and supportiveness. But it would have been better if we had been updated with the accommodation status before our arrival (we didn't expect to spend on transport to get into the main city). We liked the final accommodation anyways, and appreciated Sara's family's support, so we give this honest review to expect you guys to improve better. Thank you for everything and wish you all the best!