Irene is an English speaking host and she told me I was her first guest from CA. She wasn't there when I arrived but she made sure I knew where to get the key and I found her place clean and without clutter. We shared the kitchen and the bathroom without any problems and if I had any questions, she was ready to assist me. There was no WiFi which I found a bit problematic, however when she was there I used the hotspot from her phone. I would stay there again if WiFi would be provided. A great place with a wonderful view of the mountains and so close to the city square with all the cafes and shops. I love Trento.