Alice organized everything perfectly and responded promptly and in a very helpful way. In Riva del Garda, we were welcomed by Alice's mother who explained everything (in Italian, but in a way you were sure to unterstand). The Mansarda was charming, cozy and inspite of the heat a wonderful nest to retreat to. It was spacious and very clean, as was the bathroom. We even had a fan to keep us cool at night and really there was nothing more to wish for than what we encountered. It is also a quick walk into the city and to the lake. For all of you deciding to visit, try the closeby pizzoteca Garten - really!