PERFECT! Alice is very friendly and helps with information where she can. (I was fortunate enough to meet her) Otherwise her mom is an absolute sweety - she chatted to us in Italien even though we couldn’t understand her. The apartment is great, upstairs, all to yourself (no sharing). We found it very relaxing. You can open the windows nicely so that it isn’t hot at night, and because of the height there aren’t many mosquitos…. Now I had better stop saying how wonderful it is, otherwise it will be booked up when we want to go to Italy again ;-)