Mario was very friendly and showed us on a map all the places to go to in Florence, and which buses to get to and from the city centre. The room was spacious and clean, and the kitchen facilities were useful when we needed them. We even had a beautiful terrace to sit out on. Location is quite out the way of the centre (a 20 minute walk at least) but there are buses that are easy to get. We loved our stay here and would recommend it to anyone!