This is a lovely little place to stay if you're visiting Florence. The staff are possibly the best part although the accommodations are indeed comfortable. I was catching the 0650 train to Rome the next morning so was going to miss breakfast until one of the girls, whose name escapes me (16 hours sleep in 4 days will do that to a brain), prepared a container of meat and cheese slices, bread, marmalade, and some fruit cake for me to have before I left. I found that particularly thoughtful of her since very few hotels would have done the same. The building is old so noice carries but it's nothing some earplugs can't handle. If you stay here, there's an excellent restaurant nearby called Borderline. Their tuna filet is amazing, the tiramisu is divine, and the homemade limoncello is good enough to be dangerous.