Francesco was a tremendously helpful and welcoming host! I brought my picky 77 year old Mother with me... and aside from the initial walk-up, she loved how quaint and clean the place was! And the location... TREMENDOUS! You couldn't ask for a more centrally located place... mere steps from Santa Croce and only a short jaunt to almost every notable site in Central Firenze! The bed was comfy and even the pull-out couch worked well. Even though the shower is a bit snug, the bathroom was very clean and had a great bidet (my Mother was thrilled). All in all, one of the best values I've ever experienced on AirB&B for a traveler on a budget. HIGHLY RECOMMENDED!