Christine is a wonderful host! She was very friendly and welcoming to us. She's a very positive and up beat sort of person. She's also very helpful. She speaks Italian and English very well. Christine works as a tour guide and therefore has a lot of knowledge to offer about the city of Florence! She gave us great suggestions about what to visit in the city. The apartment is in a great location in my opinion. It's a quiet neighborhood and if you like to walk you might not even need the transit. Near the building is really good gelato,some coffeeshops and a really good/affordable restaurant called Cipiglio.