Everything about this place was perfect. We didn’t get a chance to meet Caterina, but Mario waited for us to arrive to the apartment with very helpful instructions. When we did arrive he helped carry my suitcase, and showed us around the place. On top of that there were snacks left for us, and very helpful traveling tips. The place is also close to a bus station, and takes less than 30 Mins to get to the center of Florence. Would highly recommend this place to anyone looking to stay in Florence!