Fabulous apartment in a perfect location just steps from the main attractions of Florence. Erika kept in constant contact prior to our visit, met us on site as we arrived, gave a fabulous brief of the apartment along with in-depth information on the local area, restaurants, etc. She booked dinner reservations for us along with our taxi back to the Florence train station. Extremely responsive, informative and helpful. As for the apartment itself, the location couldn't have been better. We loved the spaciousness of the apartment, the brand new appliances, Wifi was reliable, ironing board and iron, nice hair dryer, efficiency of the washer/dryer combo, proper wine glasses, and the air conditioning in the main bedroom - we slept like babies. The apartment is very near markets and we ate at La Giostra one night, recommended by Erika, and probably the best meal we had our entire stay in Italy. A must!! Only cautionary note is the apartment is on the 3rd floor with no lift. Didn't bother us, but might be a consideration for some. Overall, the apartment itself is highly recommended and Erika in particular was a fabulous host. When, not if, we're in Florence again, we'll definitely stay here. Highly, highly recommended.