Spotlessly clean, well-equipped and an unrivalled view from the terrace. The stairs weren't too bad - think of them as training for Brunelleschi's Dome!
The location must be unbeatable; everywhere we needed to go was within a 10/15 minute walk - Pitti Palace, San Lorenzo market (pecorino to die for), Santa Maria Novella railway station for days out to Pisa, Livorno, Bologna, Padua - if you can tear yourself away from Florence....
Grocery shopping, bars, restaurants & launderette are all steps away from the front door.
We didn't need to trouble Ada too much, but if we messaged her, the response was pretty much instant - and she was kind enough to book us a taxi back to the airport.
All-in-all - a really nice place to spend a week.