Nik greeted us at an earlier time then we had originally arranged, showing how flexible he was. He introduced us to the beautiful apartment which was a cool, welcome retreat from the 40 degree heat (heat wave!). The bathrooms and bedrooms were large and comfortable as were the beds and the air conditioning worked well. Everything seemed new and fit for purpose, beautiful high ceilings with chandeliers and all amenities you could wish for including clear instructions for the wifi and washing machine etc In terms of location, the apartment is right next to the Montebello Opera house and a tramway system and within a 10 minute walk of the Duomo (centre of town). You can walk to pretty much anywhere from the apartment, it is reasonably central with a grocery store around the corner. Overall, we had a fantastic stay, the only downside was the slight rumble of trams late at night but this did not affect our sleeping after a long day exploring Florence! Thanks Nik.