We spent two nights at Chiara's apartment, on our long travel from Greece to the Netherlands, and it was just a great, perfect experience! The apartment is very spacious, cosy, clean, comfortable. We have spent a relatively large amount of time there because we were quite tired of the long and many travels we've made in the days before, but also because the place almost felt like home, and it was just the perfect place for us to relax. Unfortunately, due to the circumstances (we arrived quite a bit of time later than expected) we couldn't meet our host in person, but she made every effort to see that we could check in anyway immediate upon arrival. I can't think of any 'minus', and if I come to Florence again, I will definitely stay there again, and I will definitely and enthousiastically recommend this place to friends and family!