What a cute rental! It was comfortable and rustic-- a perfect way to really experience Italy, and not just another hotel room. Our host sat down with us and a map-- a personal touch I've never received from another host-- and we were given so many tips about Florence and activities we should be sure to try, including several that aren't mentioned much online. She responded quickly to messages with questions or issues. Really everything was taken care of for us, and we couldn't be more grateful!