Upon arrival we were greeted by carlottas friend who was extremely friendly and helpful! The apartment was lovely, spacious and spotless, with a great wifi connection, and in a great place.
The apartment is in a quiet residential area that is a 5 min bus from Florence centre, with amenities close by such as a bakery, pizzeria and pharmacy and also a McDonald's!
During our stay we felt at home and enjoyed ourselves very much, and contact with our host was brilliant as she replied within a few hours.
I would recommend carlotta's apartment to anyone and hopefully I will get the chance to return and visit Florence again one day.