Lorella has been very nice and very flexible. Indeed, she allowed us to check-in and check-out much alter than normally expected.
The appartment is confortable and nicely decorated, the bed is confortable.
We had everything needed for breakfast at our disposal (different kind of coffees, tea, milk, juice, nibbles...) and even a bottle a Chianti when we arrived :)
The only slight inconvenient is that the street next to the room is very noisy at night, until late (1 am and more) and this can trouble light-sleepers... But this is an acceptable counter-part for being so well located, right in the city center, next to many restaurants and all the must-sees of Firenze