Maddelena is the best. She was out of city and her friend and the apartment manager lady helped us with the keys, they both were very kind and nice. Communication with Maddelana very easy, she is very helpful.
And for the apartment, it is in the center and definitely a beautiful house. It is very clean and well decorated. It was very fun to stay in Firenze home. There is only one thing, although there are 2 rooms they are connected (one above and one below) which may be a deal breaker for people looking for more privacy. Apart from this fact the house is great and very enjoyable to stay.