This appartment is great for a short stay in Florence ! It is very clean, convenient and functional. The location is quite central, although a little bit far from attractions that are further West (Palazzo pitti, boboli gardens etc.) but i believe you could use the bus. For us, we enjoyed walking around and the neighborhood is nice and safe.The check in and check out is all done yourself (you get codes and instructions etc) so we did not meet Fabio but he was very present by messages and was very kind and replied fast ! The only two flaws are the lack of window (theres only 2 windows in the kitchen and they let in very little light, this might make you feel uncomfortable) and the hot water which doesnt function very well (temperature varies). Other than this, we had a perfect stay. Thank you Fabio !