The apartment was clean & in a great location--about 5 minute walk to the S Maria Novella train station & the Duomo. Monica was very responsive to our emails & check-in was smooth & easy. There is one flight of steep narrow stairs to get to the apartment but Ranieri, Monica's son helped with our luggage. Our sons slept on a pull-out couch in the front of the apartment & it was noisy at night. There was a bar below the apartment & people congregated outside until late. That being said, it did not bother them at all--they put in their earplugs & slept fine. Also, the bedroom is in the back of the house, which was quiet. We had a great time in Florence!!