Mike and his family were lovely, responsive hosts and the location of their home could not be better for families visiting Florence. We had a few plumbing issues but Mike handled repairs as quickly as he could.
Be prepared for a good climb up the stairs each day and some lively street noise in the evening - for us, all part of the adventure and nothing a good pair of comfy shows and earplugs can't handle. All in all we had a great time and would highly recommend the penthouse.