I love this apartment sooooooooo much!!!! It is very beautiful and make me feel like, living in my grandma's home! Everything is perfect!! The only problem we met was the hot water, actually it is not a problem, Mr Massimo didn't tell us how to operate the water heater and it was solved in the second day. And what's more, there are sooooooo many mosquitoes in Firenze and they are terrible...don't forget to bring mosquito-repellent incense with you:-D