Although I did not get to meet Ada, she ensured everything was sorted for my arrival. She was quick to respond and a great communicator.
The place itself is amazing. The views are absolutely stunning. To relax on the terrace whilst enjoying a nice wine was just bliss. Wifi worked great. Amenities were clean and worked perfectly.
Only issue is that the washing machine is out of order. No problems, this place is central to everything and literally up the road was a wash and dry.
I would definitely recommend this place to anyone planning a trip to Florence.