As soon as the apartment was booked, Margherita was a good communicator. She answered all my questions promptly and wanted to know when I would arrive. The location is a very walkable distance from the train station, however, we discovered that the shortest route isn't the easiest route with roller suitcases because of the cobblestones. For that reason, we opted to go the longer, but easier route on Largo Fratelli Alinari which becomes via Nazionale, a left at Piazza Della Indepenza which becomes via della Fortezza.
She was unable to meet us on arrival; however her boyfriend Gio was there exactly on time and carried our bags up the 4 flights of stairs. It was an easy to walk to all of the main attractions in Florence and the discovery of the Central Market a short walk was a plus!!
The apartment was clean and comfortable and beautifully decorated. Margherita left coffee and milk which is so necessary to start my day. A moka maker was provided which I had never used in my life, but utube gave me all the necessary instructions and it was easy! She also left laundry detergent which was a plus since the washer one of the main reasons we rented the place. There was no clothes dryer, however there is a drying rack and I found if I put the clothes out to dry in the morning that they were dry when we returned late in the evening.
The bed was comfortable and there was the fluffiest, softest down comforter ever! The shower and hot water was great. The towels were big and comfortable.
Margherita made herself available by text message and checked in with me throughout the stay. It turned cold while we were there and she texted me instructions for turning on the heat.
The second bathroom came in very handy and was appreciated.
Our train leaving Florence wasn't scheduled until early afternoon, so although checkout was 10:30am, she allowed us to leave our packed bags in the apartment until we left. We were able to meet Margherita and she is truly a delightful person.
If I were to return to Florence, I wouldn't hesitate to rent this apartment again. Thanks Margherita!