This apartment is in a perfect location. It's minutes walk from the bus and train station and the famous Mercato Centrale. We were able to use the washing machine which (after traveling for 6 weeks) was a lifesaver!! Room was cool enough with the fan at night, and we didn't hear any noise outside with the fan going (and I'm a light sleeper). As other people have mentioned, the shower head is very low but it's easy enough to use with your hand. We didn't find it a bother, personally. Though we didn't meet the hosts, communication was fast and easy. Would stay here again!