Valentina was always very nice and quick answering all the emails. We were met by her parents, who were also very kind. The apartment is very well located, 5min away from bus and tram stations that bring you to the city center. It's a very nice place, where you an fund everything you might need. Since it's right under the roof, it got a bit hot, but there was a fan that helped. I'd definitely recommend this place. Another advantage, it has a parking place.