Alfredo was very communicative and accommodating prior to and during our stay at the apartment. Maurizio was in contact with us in Florence to familiarize us with the apartment, and he was also very friendly and helpful. Maybe it's just me but I loved that there was already 3 liters of water and a bottle of Tuscan wine waiting for us at the apartment--just what we needed! This apartment is just as beautiful as it no doubt appears to you in the photographs--lots of wow factor. In addition it is very comfortable and has everything you might need in terms of space and amenities. Up high in the tower in the September heat, the air conditioner was a life-saver! The location for us was ideal, about a 15-20min walk from the train station, and about a 2min walk from the Ponte Vecchio. We were close enough to the sites and more tourist areas, but by being just across the bridge we felt we had privacy and quiet. The street noise was not bad with the windows open, but at night we closed them and had the air on and slept wonderfully. Also the elevator in the building--huge luxury! We needed it a few times after a long day of walking and sightseeing, not to mention to haul our suitcases up and down. From beginning to end it was a perfect experience; I would recommend this place to anybody visiting Florence. Thank you Alfredo and Maurizio!