A great stay in Florence! The apartment is lovely, in a quiet and beautiful area. You will reach downtown in less than 20 minutes by tram. We were treated to nice fruits, water, coffee and some other very thoughtful details on arrival. The check-in was easy and informative. The hosts’ restaurant recommendations in the neighborhood were exceptional. They were very flexible with us and let us leave our bags in the apartment after check-out for us to explore the city some more. The only small issue we had was that the air condition didn’t seem to cool down the bedroom as it is located in the living room so it was a bit warm at night. I would recommend staying in Graziella’s apartment to anyone wanting to visit Florence.