My husband and I stayed here for 4 nights on our honeymoon. The location is absolutely amazing! This neighborhood has everything and you can't beat being able to see the Pitti Palace from the window. As seen in the pictures on AirBNB, the apartment is very special and unique. There is even a gorgeous fresco on the ceiling in the master bedroom, in addition to the breathtaking painting in the living room, and all of the other art throughout the apartment. The space is huge, generally. We were able to do our laundry in the washing machine on the balcony (which is also great) and then hang-dry everything. We didn't get to meet Letizia in person but we were greeted by a lovely woman who showed us around and made sure we had everything we needed. Letizia was always responsive via the app when we needed anything. When we first got there, the water wasn't running due to a building issue (these things happen in older buildings) but Letizia was very responsive with us and, even after it was fixed, she sent us to the restaurant across the street for pizza on her. Very nice! We would definitely recommend this super charming apartment to anyone looking to enjoy a true Florentine home.