Niccolò (employee) was fantastic when he was checking us in the apartment and very helpful! I was told that there was a group chat (the day before checkin via Whatsapp)that would answer our questions or concerns about the apartment but several times it took hours to get any response. As someone who isn’t from around the country, it would be much more helpful for faster responses especially if there is a group of people that can respond.
The shower is VERY tiny and beds are also extremely hard. They do not have self check in so beware of the ‘late check in’ fees (€35) that I wasn’t aware of until after booking. Also, do not book their transportation they offer, it was €55 and taking a taxi would have been much less…
The location is great and it looks just as the photos and but other than those issues and extra charges everything was accurately described!