Excellent accommodation right in the centre of Florence. They must have listened to earlier reviews regarding directions and getting into the hotel as it was all communicated early on via WhatsApp. We booked this at 8am on the morning of check-in as our original airbnb booking had not gone through, and we were otherwise without a place to stay. They approved quickly, check in was done online, and no physical keys had to be handed over so everything was done at our leisure. The mini bar was free at the time we stayed, with a few beers, water and snacks included. Overall good value for money and a decent sized, clean room.