If you want to stay in a beautiful place in a central location with everything just a few minutes walk away then this is the place for you! Marco responded very quickly to all our questions before and during the stay. He provided us with a list of places to try and a map of the city that came in very handy when we didn't want to use our big Italy book. :-) His parents are very gracious and helpful in getting you settled and checked out. There are stairs to climb, but even traveling with a 15-month-old and a stroller we didn't have any trouble (a small detail compared to all the other benefits of the place). On our last day, we had an afternoon train to catch and since no one had booked the place for that day Marco graciously allowed us to check out as close to our departure time as possible, allowing us to explore the city until the last minute without having to worry about our luggage. We highly recommend this fabulous place and hope to be able to stay here again on our next trip to Florence!