This flat is terrific. Pamela is very communicative, the check-in was easy with her greeting us and giving us the tour. The flat is very clean, good size bedrooms, full bath and another separate toilet. Bright, airy kitchen with welcome snacks which was a nice plus. A nice perk was we were given more than 1 key which was so helpful. Best thing by far is the roof terrace which provided outstanding views and also has a black bunny in residence that was very friendly. Very quiet building, central to everything. Good food in the adjacent piazza. Do shop in Florence for Italian gold and leather. Pricey, but so worth it. We did not find comparable in any other Italian city. Be sure to go to the reputable shops though as we found fake leather in many of the kiosks. Although everything is close by and easy walk, there is a taxi stand around the corner from the front door and that was handy when we didn’t want to walk back to the train station with our baggage. Great stay – we recommend!