The room is lovely and clean. It is exactly as the pictures showed. We were very happy with the kitchen, which we could use. The place is very colorfull and quiet. The location is great! Close to everything you want to see in Florence and there is a busstop almost in front of the building. Flavia is very clear in her communication. She gave us some usefull tips about the neighbourhood.
We only didn't like the shower, the water was constantly changing from warm to cold.
But the rest of our experience was very good!!