Everything about our stay was perfect. The location could not have been better, in the heart of Florence. Ypu also have the store across the street. The apartment was very clean and comfortable and Angela very nice and ready to help. She greeted us with kindness and such pozitive energy and showed us around the apartment which is exact as the pictures show. It is also very quiet even though it is next to the biggest attraction. We stayed there for a month and had no problems at all. The apartment had everything we needed even the mosquito reppellent :) I would definetly recomend it to anyone.