Amazing!! Rossella was a wonderful host - warm and friendly, took the time to explain everything we needed to know about the apartment and was right on time for both our arrival and departure. The place itself is was great! Charming, comfortable, with everything just as described. The location was also really convenient for us as it was right by the train station, but walking distance from just about everything else. If we have the chance to return to Florence, I'd definitely look to stay here again.