We thoroughly enjoyed our stay in Florence at Ivana's apartment. Check in was quick and easy (and her husband graciously helped carry our heavy luggage up the 3 flights of stairs!). The apartment was easy to find, in a safe and quiet area (less than a 10 minute walk to the main train station, Duomo, as well as less than 5 minute walk to the Mercato Centrale). There was a grocery store at the end of the street for added convenience. The apartment was extremely clean, and stylish, with all the comforts of home (only thing we didn't have was a microwave but we didn't miss it). It was much appreciated that there was even a washing machine for added convenience (though we didn't end up using it). Ivana was always pleasant and quick to respond to any communication. They provided maps of the area as well as local recommendations of restaurants to try. The loft was quite cozy and the bed very comfortable. Also an additional pull-out to sleep on in the living space which was also comfortable. The apartment was quite spacious for 3 adults and the 1.5 bathrooms (full bathroom with shower downstairs, half bath upstairs) made it convenient for getting ready in the morning. We tried to make the most of our time in Florence and the surrounding areas and spent long days out exploring, but every evening it truly felt like we were coming "home" to a welcoming space, which is a rarity while travelling. Overall, couldn't recommend Ivana's apartment (and her gracious hospitality) more!! Would most definitely stay there again in the future.