Cannot say enough good things about this place! Easy communicating with Ginevra and Lorenzo was kind enough to bring our bags up the 90 steps to the apartment. Don’t let that be a reason NOT to stay here however! The location is directly across from the Basilica di Santa Croce which means it is fairly busy downstairs and sometimes noisy at night. We spent much of our time taking in the sites from the balcony which offered incredible views of the church as well as the nearby Tuscan landscape. Book this place if you don’t mind a few stairs (good exercise to burn off the pizza and gelato you’ll eat while in Florence!)