The apartment is exactly as shown...on the ground floor and large. It was clean and spacious. If we had to contact Sid, he responded quickly. It's within walking distance to everything! One thing, however, for those who are light sleepers, it's quite loud on the weekends...Via de Benci is a college student hangout. My husband slept right through it. lol. If I could wish for one thing it would be a window in the bedroom. Having said that we had a lovely stay and would stay again.