Communication was wonderful prior to check-in and our self check-in was very easy. This place was small but had everything we needed (we appreciated the kettle, tea, toiletries, and great shower). The location was great....I recommend getting a panini from the sandwich shop right on the corner! The only thing I would recommend to others who book this place is to bring ear plugs if you are a light sleeper. My husband slept through everything but I was woken up by people closing their doors and going up/down stairs (just going about their daily lives), as the doors are kind of loud and the sound carries in the hallway. Would definitely recommend this place!