Absolutely fantastic hosts! Welcoming, kind , attentive! They help you lift luggage, explain and help with everything, gave the best suggestions where to eat, gave a map and left a bottle of wine to enjoy. When we left they gave us a gift !!! I feel like Chiara and giacomo added to the fantastic Florence experience soooo much!!! I'm very picky but the this is just perfect. Place is incredible, beautiful interior, very stylish. Bathroom has everything you need: the blow dryer is really good. The shower is new- water heats up fast. Kitchen has everything you ever want. The loft two beds are very cute! Master bedroom is awesome. You practically live by Duomo do Firenze which doesn't allow you to ever get lost- it's seen almost from everywhere. There is a cafe right next door with really good coffee and croissants. The trattoria the hosts suggested is beyond fantastic and affordable. Absolutely recommend. The hosts are just wonderful.