Donatella was busy but her daughter Laura took good care of us on our first day. Responded to our messages very timely and helped us navigate right through the streets of Florence!

Most of the time we didn't get to see each other too much as Donatella needed to work on a daily basis and we toured around the city all the time but their house cat Mimi was a lovely temporary host in charge every time we got home.

Over all a very good experience and will definitely recommend.