Nicole and her team were extremely responsive and flexible to meet our needs and we are forever grateful!! The stress of our vacation disappeared when they agreed to meet us at the apartment at 8:30 am on our arrival day as we took the overnight train and the apartment was ready. So, ready, it included a decorated Christmas tree in the living room. We were provided with a list of restaurants, willing to make reservations if we needed help as it was Christmas time and other such options. The location was perfect, a few minutes to the market making it easy to grab food for breakfast to cook in the kitchen (fresh eggs, local veggies). Thank you!