Gianluigi and Luisa met us at the front door to the apartment and made us feel right at home from that point on. Luisa showed us around the apartment and gave us a run-down on what to see in Florence and where the supermarket and other services were located. The apartment itself is exactly as described and photographed and is in a very central location, being only a ten-minute walk to the Duomo and twenty minutes max to the main train station. The Academy with Michaelangelo's statue of David is only two streets away. The internet was excellent which was a great help with planning the remainder of our holiday in Italy.
Luisa left a very generous stock of breakfast supplies which lasted us for the four nights we stayed and she checked on us a couple of times to make sure all was OK. All up they were wonderful hosts and we would not hesitate to stay here again when next we return to Florence.