affordable..clean..Helena will work with u and is a gracious host. in hindsight me and my daughter would have stayed elsewhere only because of location...it's a lot farther than it seems from the center..45 minute walk at a steady pace. suburbia basically. the view of our room was a bunker type parking garage that made it difficult to wake up and feel we were in Florence Italy!.. and unfortunately the kids next door made it impossible to have a much needed afternoon rest. all in all good value for one nite stay but 4 nights with intentions of visiting the centre daily/nightly takes its toll.