VERY BAD EXPERIENCE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Me and my girlfriend and my cat Shakira , decided to stay for one month , on arrival it seemed ok. The main reason why it was a very bad and stressful experience was because the owners asked us to stay longer at a discounted rate, only for them to change their mind last minute and offer to someone else for more money which left me my girlfriend and my cat Shakira homeless the day of moving. It was extremely upsetting for us as everywhere else was booked due to high holiday season. We were both on a budget so of course it was even more difficult to find somewhere else and accommodate my cat. Elissabetta the daughter was travelling (apparently always) and is the only person that speaks english, her mum and dad do not speak the language at all so it was very difficult to communicate. I have travelled many parts of the world using Airbnb and have enjoyed so many places but this has to be the worst experience in the charming house, for me it would have to be renamed the “Survival house”. Of course the location is good but you do need a car as the bus at the weekends doesn’t work very well and taxi’s are very expensive. The house is a VERY small studio looks much bigger in the photos , in my honest opinion its ok for a weekend stay but its very small inside. I would not personally recommend a family staying here. Two people max. I like to be fair and honest with everyone on Airbnb and feel its important to give honest feedback as I know that staying in the wrong place can really ruin anyones holiday. Once we left the “charming house “the owners did not say goodbye and watched me my partner and Shakira struggling to leave with all our luggage, Whilst they watched from their kitchen window which I found a little disturbing ,It was truly stressful and my partner cried as of that point we had no where to go. After 5 hours that same day we finally got lucky and someone welcomed us to another Airbnb where we were greeted so kindly they even prepared food and water for our cat it really was an amazing feeling to be welcome so nicely after such a bad experience in the “ charming house “. We are still currently in Florence which is such a beautiful place where so many people are friendly in a vibrant city. :)