Unfortunately, my friend and I did not receive the same positive experience that so many of Chiara's guests have had. The lack of communication from Chiara made our arrival very unpleasant and this continued throughout our stay. Both my friend and I were treated very poorly and I was even yelled at by Chiara on the second morning of my stay. I did not feel welcomed into Chiara's home at all, I only felt judged and was treated in such an aggressive manner. When I told Chiara that this was the worst airbnb stay I had ever had, her exact words were "So put that on the website." It was very clear to me that Chiara did not care about me or my friend and our comfort in her home, she only cared about making money. I am very sad to say that this was my experience with her, but if you are traveling with another person and are looking into staying here, I would advise you not to. Maybe it is better for single travelers. I wish I could have had the experience that so many others had here because I picked Chiara based off of the great reviews others had given her. It was just unfortunate that I did not receive that hospitality.