Elisabetta's apartment is a gem as are Elisabetta and her husband Claudio. Their welcome was warm, informative and made arriving in Florence a greater pleasure than expected, particularly Claudio's help in carrying bags up the stairs to the apartment. Elisabetta was thoughtful and booked us a cab, unasked, for our departure. The apartment is in a wonderful location next to the Uffizzi, Ponte Vecchio, great restaurants, and shopping. It is beautifully set up and has everything you need, including three different sized 'moka' cafeteria. Great touches, generosity by the hosts, and locality. Easily five stars!