I travel to Florence twice each year and use AirBnB each time. I found Ilaria, her apartment and Ilaria's team to be the best I have experienced.
Fantastic communications, charming service and a real attention to detail. Illaria's colleague Grazia was so friendly and charming that it started our trip so well.
The apartment itself is incredible. There can be no better location in terms of its centrality and we found it to be stylish, super-clean and full of personality.