I found Francesca to be a great communicator and I thank her for allowing me to experience the lifestyle of a local in her home. The apartment was clean, close to the centre of town and in walking distance from most of the sights tourists want to see. The information she left was informative and helpful and I want to thank her for the juice and croissants that were there on arrival. The only problem is I have had knee surgery and there was no mention of stairs in the description which we discovered on arrival and yes the neighbours can be noisy but that is to be expected in this type of building.