Carlo is a very genuine and soulful person who did a great job checking us in and making us feel welcome. He had great tips for restaurants and things to see. He was very knowledgeable and later Fernando and Federico sent their recommendations for restaurants as well. Check-in was a great experience, check-out was easy. The bar across the street can be a bit loud, but we had no trouble sleeping through it. The location of this apartment is so convenient (close to train/bus station and walking distance to all the great spots in Florence. We would recommend staying here if you want to be centrally located.