My family and I greatly enjoyed our stay at Ulrika's apartment and found it to be luxurious accommodations with a great location that was easy walking distance to most of the attractions but far enough away to be out of the main noise and congestion of the tourist areas. Ulrika was very gracious hostess and I really appreciated her availability throughout most of the day as she was on site. All the amenities worked flawlessly including Air Conditioning and WiFi, and both were very important to us. We all really appreciated how nice the layout, design and cleanliness of apartment was and enjoyed our accommodations as well as the extra amenities such as a common area, patio and access to printer and other computer resources. This was a very comfortable space for a family of 4 with lots of additional amenities. Ulrika was a joy to work with and was easy to communicate with from the coordination of our arrival to our arrival and discussing various transportation options for the next leg of our journey. I highly recommend her apartment for those visiting Firenze!