Paolo is a fantastic host who communicates well (great personality) and provided helpful tips of the area to help make our stay that much more enjoyable. Paolo does a fantastic job in keeping the flat very clean (comfortable as well) and the location couldn't be any better. Very close to most of the museums, historical sites, and the train station. For being in the heart of Florence, street noise wasn't much of a problem as it is off of the main/busy streets. Paolo was also very flexible on our arrival day in which he allowed us to drop our bags off prior to our official check-in time. This was a huge help, as it allowed us to spend more time exploring the city without lugging baggage around. If I make it back to Florence again, I would book my stay here again with Paolo!