We were two girls visiting Florence, the location is just about as central as it can get. The rooms are very spacious and all the amenities are well in place. We made a special request to Alice for an early check-in and she managed to get that done for us which was a relief since we had arrived early in the morning......that was very sweet of her. Communication with her is very easy and prompt and she is very open to more recommendations for improvement. I would definitely recommend this place.