Bernardo is welcoming, communicates well and quickly and made check in very simple. The house is large and is perfect for a bigger group! The location is perfect and is near a great square and many wonderful restaurants. There were 2 things that made our stay a little less than 5 stars. One being the heatwave and only 4 fans made it very difficult to sleep however, we know there’s not much the host could have done for this - just be aware. Lastly, the bathrooms definitely need an update as there was a foul smell and one of the showers was in pretty bad shape. Otherwise, we would definitely recommend this place for a larger group needing a place in a wonderful location in Florence!