What a lovely stay we had with Gianfranco! From the beginning, we had excellent communication with him and all details were clear. Everything in the apartment was as described and it met our needs perfectly (we were a family of 6), and the high ceilings and historical character were so lovely! We stayed for a substantial period of time, and chose to cook some meals in. The apartment was well stocked and all that we needed in terms of cookware, etc. Gianfranco was quick with responses to any questions and he and his wife were wonderfully accommodating with many things, including an early arrival, a late check-out, and even holding our luggage for 2 days when we went to Rome after we left the apartment! We appreciated his kindness and it was evident he cared about our experience. I cannot think of anything more he could have done for us. I would happily stay again at this apartment!