We had some issues with communication between our host, their assistants and the owner of the apartment. As a result, the window shades were locked and there was no natural light for 24 hours until I escalated the issue to Airbnb and the host became responsive to my requests. Fortunately the apartment is in a good location, and we managed to enjoy the rest of our stay. Newly renovated, it is comfortable however could improve with some additional efforts by the host to elevate guest experience.