This place exceeded our expectations. Have the rooftop balcony was the best! Coffee in the am and wine and cheese at night while looking at the Duomo was a nice respite from the fast-paced city. Max was a great host and I simply have nothing negative to say. The location was perfect and the area was very safe. One trap, though: when sitting on the balcony, the smell of the restaurant downstairs cooking the bistecca alla fiorentina is not fair! We ended up eating there three times! Stay here, you won't regret it.