After a disappointing experience with my AirBnB rental in Rome, meeting Samuel was a breath of fresh air. He was kind enough to have the apartment ready early so I was able to check in as soon as I arrived in Florence. He explained everything perfectly and responded to issues quickly and efficiently. I enjoyed my stay at the apartment and it's in an excellent location close to the Ponte Vecchio, well within walking distance to anywhere you want to go. Highly recommend.