Elisabetta's appartment was fantastic. She met us out front with her husband and he proceeded to carry our bags up to the third floor. The appartment is situated in a perfect spot for touring Florence. Very spacious with everything you need. The bed was very comfortable and the pillows were perfect. We absolutely loved this place, so far the best B&B we have stayed in on our trip. Thanks Elisabetta for all the snacks and wine. You are a perfect host and we hope to be back soon.