My friend and I recently stayed at this location. The apartment itself is very nice and beautiful. It's in a great location as it's right across from the Duomo. However, there were many problems with the apartment and communication. First off, I did not add this in to the rating as it is inevitable, but there is constant noise day and night as the apartment is in a heavily touristy area. For the apartment, first off, we booked a different one of Rebecca's Apartments and ended up in this one. We asked about it and received no response. Secondly, there were major problems with the appliances and the bed. The fridge did not stay cold and work sufficiently so we had to throw away some of our food. The oven does not work either. The wifi is very spotty. and Lastly, the bed is two twins combined and one of the twins is missing some wooden planks that support the mattress. One by one, each of the remaining planks fell to the ground and we were awakened many times by the sound of boards hitting the tile floor. Eventually during the night, once enough boards fell, the remaining boards fell all at once and the mattress fell to the ground. My friend was forced to sleep on the couch. We asked to have the bed fixed and we're told it would be fixed, but no one ever came. The last issue was that we only received half a toilet paper roll when we came. We ran out and asked for more, but never received a response, so be prepared to buy more. There is a bidet, but it does not work very well either. Overall, the stay wasn't horrible. The apartment was very pretty and it was very nice being around all the main areas. However, it is for the lack of communication, problems with appliances and bed that cause me to give a poor score.