We stayed for three nights here and loved it! It’s a charming 14th century building with quirky brick staircases etc. It’s quiet apart from the occasional noise of people opening the front door to the building as the bedroom is on the ground floor. The beds were comfy and the kitchen was easy to use and well supplied with pans etc. Uma greeted us around 10.10pm and it was no trouble, we had a train from milan that was a little delayed. She also left us some cookies and a small bottle of wine on day two and stored our bags beyond check out on the final day. The apartment is in a great location- close to Pitti Palace and only a 15 min walk to uffizi and lots of main attractions. Was actually nicer to not stay in the main centre which is constantly full of tourists and I expect quite noisy at night. Would fully recommend this place and would be very happy to stay here again as I will definitely return to Florence, it is a beautiful city.