I stayed at Blerina's place for only one night for a work travel. Shelf check-in was easy and convenient and communication was good all the way. The apartment is beautiful and very clean. When I checked-in there was a problem with the card that switch on the lights, but Blerina responded immediately and came in with an electrician to fix it very quick and offered another option if this did not work. But it worked!
The only downside is the wifi, probably for general use is ok but I needed it for work and I could not finish because it was very unstable and stopped working. But this is a general problem in Florence in all the apartments (and I tried many). Definitely a very beautiful and new place which is rare to find in the middle of the city, also with lift which is an extra point! Thanks Blerina :)