Communication is important and Olivia was very helpful throughout from the time I arrived in Florence to when I left for home. And despite Olivia not feeling too well due to an accident, she made way to make sure I was well taken care of during my stay.

Olivia and her family were very friendly and hospitable and she does have a medium sized dog who is very playful. Her home is located away from the touristy area and was very nice. Walking to city center would take about 20 min depending on how fast you walk and I find the off-beaten path shops and restaurants charming and much more affordable than in the city center.

Throughout my time in Florence, she has helped me planned few of my activities such as day visits to Siena and Verona, and helped map out interesting points of interest in Florence such as Piazza di Michaelangelo which has an amazing panoramic view of the city especially during sunsets.

Overall, I have enjoyed my stay with Olivia and would recommend her as a host for anyone on their next visit to Florence.