Anna was a wonderful host. She helped us when we needed. She is friendly and welcoming. The Airbnb was so pretty and just right for me and my friend. It is in a beautiful location in the heart of city which is convenient for tourists and locals because everything you would want is within walking distance: restaurants, shops etc. The Airbnb was clean and everything listed was available to us. Anna was responsive and answered our queries when we had them. I would recommend this Airbnb to anyone coming into Florence because my friend and I really loved it. At night it was peaceful and we weren’t disturbed. We felt save in the room as the door has a security lock which is very reassuring and also when walking in Florence. We had a wonderful time and would certainly come back to see more.