We were met upon arrival by Anna's son who showed us all the aspects of their apartment. There was a very detailed binder of all kids of local information which was very valuable. We loved the layout and the location of this apartment. It was great to have a small yard, toys and games for the kids, a well-stocked kitchen, and a wonderful gelato shop just across the street. We felt it was a perfect place to stay for Florence ... easy to walk to the river and along it, and easy to get to the old town by bus. We certainly recommend it!