Silva was a fantastic host. Her apartment was spotless and new. She provided everything you would need to have a memorable stay. The bed and pull out couch were comfortable and the bathroom was spotless with ample towels. She provided espresso : ) and many kitchen essentials for cooking. Even the air conditioning was good, which is not always the case in Europe. There is a long hike to the 4th floor on steep steps, so pack lightly as it is tiring. Silva was kind enough to help us with our luggage. Silva also provided us with restaurant, shopping locations and points of interest. Her apartment is in a safe neighborhood and has a very secure multi-lock system door. I highly recommend Silva's apartment when in Firenze!