The flat itself is nice, okay. The room that is to the left of entrance needs an actual bed not to twin beds put together, it kept moving out of place and that was uncomfortable. The A/C kind of lacks. I was in florence during summer and during a major heatwave and I definitely felt that it needed to be a lot cooler than what it was at. The top, the loft was not freshened by ac at all. The check-in process I disliked (keesy). I see it's very flexible if you have a late flight arrival but it being a couple blocks down from the flat was a bit of a pain. This apartment does fit 7 people but very tightly. I think 5 people would fit more comfortably.