We were blown away by this Airbnb...the pictures do not so it justice. I was mesmerized by the view from the terrace. I could have just stared at the Duomo for the entire stay...the location is also excellent as you are close to everything and in an upscale trendy area (your building neighbors are Gucci and Prada). The space is small - but it is more than enough for 2 people. I would not recommend this to someone who is claustrophobic or has any kind of similar condition - but for everyone else - you will be comfortable. We slept great on the loft bed and the WiFi was the fastest we experienced on our entire trip. We didn’t have much communication with Lucca because no issues came up where we needed his assistance. Check in and check out were easy and he had someone else check us in - she was very friendly.