We had a lovely time at Luana's apartment. Luana is very quick to reply and was very helpful with her tips. The apartment has a lovely balcony albeit a bit smaller than we expected. Nevertheless, we still managed to enjoy the warm spring sunshine on the balcony. The apartment is small but has everything you would need and is walkable distance to restaurants, tourist attractions and the main train station. Once thing to consider is that it on the 1st floor so you could hear the garbage truck emptying the nearby rubbish bins. However, we had earplugs and did not have a lot of problems with the noise. This is a lovely and well situated apartment. Would definitely recommend to my friends for future travel to Florence! :)