Gianfranco was a excellent host.He gave us good instructions to get to the home. On arrival he was there to greet us,went through his book of things to do in Florance sight seeing,restaurants ,shopping along with all associated maps was a great help.He had milk,water,cool drink in the fridge which was also very handy.The home was spotless and well maintained with every amenity available.The location was also great,close to many restaurants and only 15 min walk to City area.on check out which was early morning to catch a train he arranged taxi and waited until it arrived which was a great relief for us in a foreign country