We stayed at Luciano's on Jul 7-10. As have been noted elsewhere Luciano doesn't speak English well, which is makes his hospitality even more amazing as he makes the extra effort to make sure we are comfortable! Luciano not only explained all of the amenities, but also the little but important things for an out-of-towner such as how to get to the sights, nearby restaurants, etc. Luciano even left us drinks, snacks and 2 bottles of wine to welcome us, which is much appreciated as we checked in a bit late at around 9-930pm. And don't worry about communications at all as he has assistants to help out whenever needed and Google Translate fills in the little remaining gaps. Luciano always responds immediately. My family agreed that Luciano's is the highlight of our trip! Everything was spotless, comfortable and worked well. The apartment was huge and even had a jacuzzi which we used every night. Florence is very difficult to drive with the ZTL (limited traffic zone) around nearly everywhere, which makes the parking Luciano makes available at his parking lot that much more convenient (only 10 minutes away by car, and Luciano was always graciously available and prompt to send me whenever we needed to pick up or park the car). We didn't really need the car anyway since practically all of the sights are at most 10-15 min walk away or a very short taxi ride away. We would not stay anywhere else when we are back in Florence. Totally fabulous!