Leo is very nice and interesting guy, very willing if you need anything. I had a privacy for all the time. But Leo is quit chatty once he starts. :) I really liked my stay here, the apartment is very nice, as at the pictures , My room and bathroom were nice clean when i came. So was the kitchen. I tried to keep it that way :) It is in a nice neighborhood, very close to every parts of Florence..i made it by walking every day and i really enjoyed it. I recommend it for sure!;)