Marta's mom Betty checked us in and went above and beyond to make our stay comfortable. She gave us excellent restaurant recommendations, provided us a detailed, personalised map of Florence and even helped book our taxi on the last day.
The apartment itself was very spacious for 2 people and had everything you could need for a great stay including things in the bathroom like a hair dryer and sunblock. It is just across the river from all the main tourist attractions and yet walkable so it was perfect to get away from the crowds. There are plenty restaurants and bars nearby (near the Boboli gardens) with a more chilled out and local vibe which we accidentally discovered and thoroughly enjoyed.
The only downside is that the apartment is on the 3rd floor of a walk up building so dragging heavy luggage up can be a task. It was no issue for us but just an FYI.