Folco's flat in Florence was absolutely fabulous. It is just as charming as pictured. Beds and linens were very nice, the kitchen was very well appointed and there was a welcome tray with snacks, fruit and water. The location is wonderful close to restaurants, bars and attractions all within walking distance. The internet worked well and the Netflix app is loaded so you can sign into your account. Folco was very quick to respond to questions and there are pamphlets and maps available in the unit to assist with your visit. We would not hesitate to stay here again or recommend this unit to our family and friends!!