Mauro was very friendly, helpful, and readily available to answer any questions I had. He ran his guest house very professionally, but with personal touches, greeting me with a plate of welcome biscuits, giving excellent advice on what to see when, and the easiest way to obtain tickets for the crowded museums.
The flat and the room itself are probably most comfortable in the warmer months, but the bed is extremely wonderful in terms of comfort (one solid, very comfortable mattress- unlike so many of the hotels in Europe which have two twins) with lovely bedding, and private bathroom (across the hall) is sparkling and modern, with a great heating system. Plus, use of the full kitchen, which is shared with other guests, but kept very clean.