The Venere apartment was in the perfect location for our needs (close proximity to student at FUA and not too far from other attractions). It was on a nice quiet street, yet close to everything. The bathrooms were beautiful and functional. The heated floors were lovely. We appreciated the washer and dryer and spacious living area/kitchen which was perfect for our family. The apartment was easy to get into. Keep in mind this apartment is located on a higher level with multiple flights of stairs to reach the top. The temperature in the apartment was very warm. Coming from the US, we are used to cooler room temperatures. We requested assistance and Mamo was very responsive! They came right away. We learned the room temp was controlled by the owner and they requested the temps be lowered. It was okay at first, but then the temps rose again so the problem was not resolved. We enjoyed Florence fully. We went to the Duomo, Palazzo Pitti, the Gardens Boboli, oldest perfumery, Gusta Pizza too!