Bitte's communication before the trip was very good. Her parents met us at the flat and were very friendly, welcoming and helpful.
We were however a little disappointed by the flat and didn't feel that it lived up to the photos. Although it was very clean, it was also very basic and didn't feel homely or loved as we have come to expect from previous fantastic Airbnb's.
The flat was described as child friendly but on arrival we were informed that the lift didn't work so had to carry our 7 month old and buggy up and down 5 flight of stairs every time. Not great for a sleeping baby!
There is also a 40 euro cleaning fee which seems unreasonable, particularly for a 2 night stay and as you are expected to empty bins etc yourself. The wifi doesn't really work in most rooms.
Various laminated house rules were dotted around and we were told to be careful 'to not scratch the walls with the luggage', which I found a little unwelcoming.
Overall, Bitte is a good host and the flat is clean but very basic with a more student than family vibe.