We had a fabulous stay in Florence in the apartment Giardino nel Centro di Firenze. Beatrice explained how to get to the apartment and Carlo met us at the apartment to hand over the keys and explain some details about the apartment. He gave us some pamphlets and made sure that we were comfortable. The apartment was clean and tidy and we had everything that we required for our stay. The washing machine & a good clothes rack was welcomed. The apartment is within walking distance of just about all of the places of interest as well as the train station and we enjoyed a day trip to Pisa. All in all, a very good stay.