Monia is very nice and accommodating. She was available to greet us and say farewell and allowed us to keep our luggage our last day till the evening. Very sweet.
As for the flat, the picture doesn't look exactly like what we were expecting. It was definitely livable for a very short time but not a five star lodging. Also, I had looked at this place on a map from the main central termini and it didn't look very far. On our first day we decide to walk to the flat and it took us 20 minutes. If you have heavy luggage, I recommend taking a taxi or figure out the bus system. Make sure to have a map of Florence which is generally free if you go to a tourist office. Otherwise finding the flat was a bit complicated.
The flat is located really close to a market. This was useful to buy drinks and fruits as everything in Florence is expensive!! Take advantage of this perk as once you go into the city, prices go up a few percentages. Once you figure out where the flat is located, there is a bus stop really close by. If you he a ticket at any of the stores near the stop, the bus price is 1.2 euros. If you get in the bus without a ticket, I think it is 1.7 or 2 euros. Luckily the guy at the bus stop told us this!
Overall the flat was okay. I think the next time we will pay a little more to be closer to the center. If you are looking for a cheap flat, then this is the place for you.