Alessandro and Azadeh are incredibly charming and professional in how they welcomed us into their comfortable flat. We arrived early and Alessandro took our luggage to house inside so we wouldn't have to lug them around in the building heat. We were able to get into the flat fairly soon after. Azadeh was quite detailed in how everything worked including how to maneuver around the city to best places to see and eat. The flat itself was very clean, cool, and quiet. We were able to get ample rest after very hot days of exploring Firenze. Azadeh even booked a taxi for my return flight to the aeroporto! I would most certainly book any of Alessandro's and Azadeh's properties again. The price, location, and facilities were E' perfetto!