The apartment is lovely, ideal for a family with one child, or two who are happy to share a bed. Small, but very well equipped kitchen, nice large lounge with dining table and sofa bed. Quite spacious mezzanine level with extra large double bed and en-suite toilet/shower room. Everything was immaculately clean. The stairs to the mezzanine are open so may not be ideal for a family with a young toddler. The location is perfect. Right around the corner from Santa Croce, with a fantastic market at the end of the street, plenty of good, but cheap restaurants nearby, 10 minutes walk to a supermarket, and only a few minutes walk to any of the main historic attractions. Also close enough to walk to the main train station (about 20 mins). Despite this the apartment itself is really quiet and peaceful. Raffaella couldn't have been nicer, always replied quickly, was very welcoming, and even allowed us to store our bags for a few hours after our departure. I would not hesitate to recommend this apartment, and will try to book it again whenever I next visit Florence.