Had a fantastic stay here! Here's why:
1. Perfect location - it is in the heart of Florence and within walking distance of all the major sites. There are two supermarkets within 3 min walking distance, plus many good restaurants downstairs. Its in a very well lit, and safe area. It is NOT noisy. Although on the ground floor you can hear the restaurants, once you reach the top floor - you can barely hear anything. The church bells are louder :)
2. The stay has a great kitchen suffice for cooking meals, and good hot water/pressure and functioning bathroom. Towels/linens were provided. The place was spotless when I walked in, and had functioning and powerful AC, and there was no mould smells. There is a binder that explains everything, and you get two sets of keys.
3. Communication was amazing via WhatsApp. I arrived a bit early and although I wasn't able to get an early check-in, Franscesca was able to let me drop my luggage off. That being said, there are several left-luggage facilities near by.
Overall, this place was fantastic to stay at, and a welcomed place to R&R after exploring Florence.
Highly recommended!
(Note that this place is on the highest floor which if you have lots of heavy luggage, you might need some time to carry them up. However, I did not find this to be a big problem at all, and probably for the best to minimize guilt from eating all the gelato/pasta. )
Thanks!!