I enjoyed my stay at Anna's apartment. Having my own space with kitchen and wifi allowed me to spend a week in Florence visiting the city while also working my full time job. Anna was always prompt with responses and was very understanding and flexible with my check out. The apartment does have some funky features, such as the steep spiral stairway up to the bedrooms, and be aware that it's on the top floor with lots of stairs and no elevator! Also be aware that there is an entire page of house rules to read, which is a lot to take in if you're tired after traveling all day. Most are reasonable though. I do think I was paying enough to not have to take out my own trash, and not enough supplies were provided (like toilet paper) for my entire stay.