Cristina is amazing! She arranged to meet us at the train station as that is where she works and let us leave our luggage in her office whilst we had lunch. She then drove us to her apartment where there were maps and cakes and absolutely everything we would need, even an umbrella! She showed us the best places to eat and how to get around, Cristina was a fabulous hostess.
The apartment itself is beautiful and so cosy it felt like home. It isn't too small- we were there for 4 nights and didn't once feel claustrophobic, it was the perfect size and the perfect base for exploring Florence. It's an easy to find 10 min walk to the centre with beautiful views across the river. This is by far the best air bnb and really any apartment I've ever stayed in (we're in Rome now and are missing it!) and we couldn't recommend it and Cristina highly enough!