Anna and her apartment are both absolutely wonderful! We could not have been happier in Florence. Anna was so welcoming and even let us come a Day early. She also left a lovely bottle of wine and cookies for us, and was happy to answer all questions and chat for a bit, too. The apartment was very large, very clean, very comfortable and incredibly beautiful. She's thought of everything one could possibly need, you really do feel at home here. It couldn't be better located -- everything within walking distance and a great cafe right downstairs. We'd only wish to stay here any future trip to Florence!