Chiara was a perfect hostess and made us welcome the moment we arrived. The apartment is convenient, compact, and well-organized; Chiara's welcoming touches, such as toiletries, were especially nice since my luggage didn't arrive. Chiara gave us several ideas for dining and introduced us to a friend with a restaurant right around the corner. An incident with the building fixing a sewage problem caused a bit of discomfort--certainly not Chiara's fault and she did her best to fix the situation, including offering to help us find a hotel (which ended up not being necessary). For those of you who don't like firm mattresses, be forewarned--the mattress in the bedroom is very very firm. It didn't bother me at all and my niece was very comfortable on the pull-out sofa, but I know it would cause some people to be uncomfortable. In spite of its proximity to the Duomo, the apartment is very quiet, as are the residents. Interestingly we found a late 18th-century painting at the Accademia depicting our street. Thank you Chiara for an a lovely time. We both appreciated staying at your flat.