We were there for only a short time, but overall it was a great experience. Flavia is a kind and informative host, and the room provided was the same as pictured. You do share the flat and bathroom with another airbnb duo in another room and not Flavia (Flavia lives out) but otherwise the place was nice and had all the provided amenities. The location at Santa Croce is slightly on the further side from the station, but still walkable and otherwise was easy to get to most tourist destinations.