The place was super clean! We booked the apt for 3 nights as we divided our Italy trip between Florence and Rome. Nicoletta was responsive to my questions, which were numerous as it was our first time in Florence. The beds were super comfortable. One of the things I liked about booking this apartment was the jacuzzi; unfortunately it wasn’t working properly and in fact there was a minor leak. Nicoletta was responsive to that immediately and called a technician to look at it. We were not there long enough to enjoy the full functionality.
Nicoletta was proactive in anticipating her guests needs as she has a map of Florence posted on the hallway wall with things to do and where to eat. She also provided us other recommendations based on our individuals tastes or needs.
I would definitely spend an extra day or two in Florence and come back here!