Ilaria was very nice, helpful, available and responsive ! The pizza place she recommended was the best pizza I have ever had! The flat is really close to authentic Tuscan restaurants! It’s very close to Sbrino gelato with a super friendly young man. You can see a medieval gate down one side of the street and a pretty church down the other. The beds were comfortable the kitchen is cute. It’s a big bonus to have two baths! Also, it has a/c !!! I liked the vaulted ceiling in the living room . The flat is on a busy street so you hear street noise if you sleep in the foldout bed in the living room and the people upstairs are sometimes noisy. Personally, I expect this because it is an apartment building. You can open the windows to the street and relax- just watch the people. I liked being on the second floor . Overall I think the price was perfect considering the benefits ! Safe and clean !