Alessandro and his wife were waiting for us and were so welcoming when we arrived. They took the time to show us where everything was and how everything worked and even recommended a few restaurants and stores nearby. The apartment is in a perfect location and we were able to walk everywhere we wanted to go. The apartment is very nicely furnished - just as in the pictures - and they left several complimentary items for our stay. The beds and linens were very comfortable. It was quite hot when we were in Florence but each room had an air conditioner unit which was very nice to turn on when we got back from a hot day of sightseeing. I can't say enough good things about the apartment, locations and hosts.