Our stay was great, we were met by Giovanni's mother after arriving quite late, and she was kind and showed us the apartment. As other reviews mention, we also received some delicious little treats for which we're very grateful. The place was nice... clean and cozy with everything we needed. The pull out couch was a little bit uncomfortable, but not a big deal. One thing to mention is that it felt slightly less like a home, and more like a hotel. Some travellers may prefer this as it offers many conveniences, but I tend to like places that are actually lived in for their authenticity. The location was great, we walked to everything and nothing was more than 20 minutes away. We didn't make use of the bikes, but it's a great addition for Florence. Overall, a very positive stay. Thank you!