We have just returned from a 4 night stay at Stefano E Serena's place and I can't recommend it highly enough! Stefano was so prompt and helpful with his replies and information,making the booking process so easy. On arrival,Stefano's friend Thomas was on hand to explain how things worked and where things were,and gave us lots of useful tips and recommendations. Even if we had been delayed we knew that we had no need to worry as the instructions about how to get in were very clear and concise. The apartment itself is spotlessly clean, with lots of airy living space,comfortable beds and amazing views of the Duomo from the kitchen and the rooftops from the lounge/diner. It is in an ideal location, handy for all the sites of Florence and is very well equipped with everything you could possibly need. When the windows are open you can hear the city noise-also the church bells and the amazing street musicians,VERY atmospheric!-but the shutters are so effective that once they were shut you'd never believe that you were in a city! All in all a perfect base for a visit to Florence- many thanks to Stefano E Serena for lending it to us for a little while!