We had a nice stay at Gaia's apartment. As she listed there were 4 flights of stairs, which I didn't realize the first floor is considered the ground floor (mistake on my part). There were a lot of stairs, but the view was worth it (picture shown is accurate and doesn't do the view justice as it is more beautiful in person). Both bedrooms had amazing views of square and Duomo. Location was very central. We were able to walk everywhere. Apartment had original historic charm with some modern updates. Hiccups included us not having hot water for a day and needing to purchase paper towels/ toilet paper as there was not enough for the 5 days we were there. Though Gaia was away, her friend did respond to questions about the no hot water right away, but since it was not her apartment, she was unable to fix the problem until she was able to reach Gaia. Once she reached her, she returned to the apartment and fixed the problem right away. At night, there was beautiful music in the square (from 8-10pm) and lots of people in and out so we felt safe. AC worked wonderful even for being up 4 flights of stairs. Gaia left us a welcome bottle of wine on the table too. The apartment is exactly as she described, if it weren't for the small hiccups I would have given her the 5 stars. Overall we had a great stay.