It was awesome working with Betti on our first trip to Florence. She was extremely attentive, helpful and provided all the information that we needed to get around Florence. She called taxis for us and she recommended restaurants and anything we wanted to know. When I couldn’t find ice, and instead purchased frozen french fries, she personally brought ice over to our apartment, not once, but twice!!! It’s that kind of personal attention only exceptional Airbnb hosts provide. I definitely recommend staying at her cozy little apartment typical of Venetian style with an indoor courtyard. I was happy it was on the first floor as well.