This is a fabulous apartment-centrally located yet very quiet due to 4th floor location and special windows that block out noise. It is larger and brighter than the pictures suggest. The airconditioning worked great. The separate washer and dryer units are a real bonus-certainly cuts down on the amount of clothing one needs to pack. There are a few steps and then an elevator to take you to the 4th floor. The location is perfect-an easy walk to all the sites in Florence. I highly recommend this apartment-can't imagine anyplace better to stay in Florence!