Luisa was a great host, and ACCADEMIA was a great first introduction to Airbnb for my family. Luisa was great at communicating prior to our trip, was flexible in arranging times to meet as our travel plans changed, and she gave us a good overview of the property and Florence when we first arrived. Great way to start. ACCADEMIA was just what we read in other reviews....clean, comfortable, in a great location, and a fantastic retreat after a day of touring the area. The WiFi was much better than the hotel we stayed at in Rome before our arrival, which our son especially appreciated! We would definitely recommend ACADEMIA and Luisa to others.