Emanuela is a wonderful host! She was at the apartment when we arrived with a friendly greeting and a nice bottle of wine. Emanuela had great tips on where to go and how to get there and she even connected us with an awesome tour guide in Florence. We ended up planning a couple of day trips and Emanuela arranged private drivers who were amazing! She checked in with me throughout our stay and was genuinely interested in making sure my family and I had the best vacation ever. The apartment is beautiful and comfortable. The neighborhood is safe and quiet and within walking distance to every major tourist attractions. I can't imagine staying anywhere else in Florence and I can't wait to go back!