Silvia was very helpful and available with the details on how to get around. She kindly accepted a late check-out because we had a late train ticket, which was very helpful. The room is cozy, clean but a little dark. The bathroom is pretty basic but fonctionnal. The greatest feature is the location. It's very well located, a step away from the train station & many beautiful streets to walk & shop. I would not hesitate to book this place again in the future.