The apartment was handy for the rail and bus stations and for most of the main sights. However, there was a rancid drain smell in the toilet area that was quite nauseating. Despite complaints, no effort was made to fix it other than to advise us to run the shower for an extended time and to pour soap down the shower plug hole. I don’t think guests in a rented accommodation should be expected to have to carry out corrective action on issues at the property. Besides, despite the smell being temporarily reduced by those actions, it returned as strong as ever each day.
This really affected our enjoyment of the apartment and Florence in general
The shower was also very poor. It did not generate a spray, but was a vertical stream of water just like from a tap. I constantly found myself inadvertently knocking the mixer handle as I tried to manoeuvre myself into the flow of water.
Finally, the internet was very slow. The owner advised us to restart the modem, which did sometimes seem to speed the system up, but then soon reverted to the previous frustrating slow responses. It was especially difficult for us as we needed good internet performance for some working-from-home activities by one of our group. Emails seemed almost impossible to send.