My husband and I had a wonderful stay. From the very beginning, the communication was excellent. The room was in a perfect location, the local recommendations for restaurants were wonderful and all of Leonardo's directions and instructions to sites were very clear and easy to follow. The room was exactly as it is shown on the AirBnB website and we very much enjoyed our stay.
Two things to note, because the location is by the public market and the Starling birds sleep/nest on the trees next to the windows of the property, you will need to bring ear plugs if you are a light sleeper. We had ours. With the windows closed you can still hear the noise a little but we slept just fine in the very comfortable bed.
The other item to know as they clearly state in the listing is it is up several flights of stairs. Not a problem for us but keep it in mind, you will need to pack light. If you bring a large hard sided suitcase full of your entire wardrobe and shoes, you will be very tired by the time you reach the room.
We would absolutely recommend this to anyone looking for a great location and excellent communication by the hosts when staying in Florence. We loved it!