Francesco's apartment is more beautiful and spaceous than the pictures show. There are classy, thoughtful touches throughout and every thing you could possibly need including extra towels, pillows and sheets. The place was spotless and check in was easy. Francesco is a gem of a host, he provided us with a map and went through a walking tour of Florence with us (complete with must see sights and resteraunts). It was perfect for first time visitors like ourselves and we really felt like we got to see all the highlights of this beautiful city. He was quick in answering questions we had and detailed in his replies. He even arranged a taxi for us on our last day to take us to the train station and messaged us between our trip to check up on us. Every night, we looked forward to lounging on the Terrace with its breathtaking view. Francesco is warm, friendly and efficient. Absolutely the best host I have had. Anytime I come back to Florence, this would be the place I'd stay in.