The location of this apartment was fantastic. We were able to easily walk to all of the major sites as well as just wander around the streets of Florence. The area is quiet and safe.
The apartment is small - fine for 2 people. The pantry was equipped with basics (salt, pepper, sugar) and there was adequate cutlery/dishes. Having a washing machine was definitely a plus. The bed was comfortable. The shower had excellent pressure and there was plenty of hot water.
Communication with Lysiane was very easy. We used What'sApp. She also kindly allowed us to come earlier in the day than we had originally planned and also allowed us to keep our luggage in the apartment on the last day as our train did not leave until 4 PM.
The wall between the apartment and the one next door is very thin.