Lorella's son met us at the apartment and went over all of the basics of the apartment. The apartment was clean and well set up. We immediately felt like home, since the apartment was small yet cozy. We loved the location; near Ponte Vecchio and Piazza Signoria. Everything was easily reached with a 5-15 minute walk. Since the bedrooms are on the street side, it was rather noisy late in the evening/early morning. Padding was available for the windows, but it was still noisy. Other than that, the apartment was great! We would definitely stay there again!