We absolutely loved Liza's place. It was just as described and just lovely, we could have easily moved in and called this home. Liz met us and showed us through the apartment and gave us lots of recommendations. There was an issue with the hot water system and Liza tried her very best to resolve it for us of which we were greatly appreciative. Although in the end we were left with no hot water Liza refunded some money and gave us a bottle of wine in compensation. It was no way her fault and we understand that these things can sometimes be out of everyone's control and we fully appreciate how Liza dealt with the situation. We still loved the time in the apartment!