Wonderful hosts, they worked around my time schedule to give me the keys, and dropped off a blanket later on in the evening as it was cold, as well as calling to check that everything was ok.
The apartment was clean, with everything you could possibly need.
It's in one of the best areas of Florence- the locals side of town, so perfect if you want to be in the center near everything, yet away from the crowds of tourists and noise.
Wonderful hosts and apartment- I would recommend them again.