The place itself is very beautiful and comfortable and in a great location near the old town and the Ponte De Vecchio. However, don't expect any extras when staying at this Airbnb. We stayed for a week and all we were provided was two towels for showering, a couple rolls of toilet paper and one hand wash soap for 3 bathrooms. The management company is lazy and not eager to help. We requested more towels, pillows, and god forbid more toilet paper and we were told that we could not get any more and that if we needed to have more toilet paper we needed to find a grocery store and buy more. I feel like the owner should switch management companies as this could be a 5 star place if they figured out the details... oh yeah... the bed is hard and uncomfortable and no cork screw either in the City of Wine! Great place, just make sure you ask for all the accessories before you book.