Amazing!! The apartment is cozy and perfect for a couple or small family (3 people). The location is perfect, and while being on a busy pedestrian street there is little sound because you are on the 4th floor. Very clean and the host is welcoming and flexible. They provide you with a custom map and exquisite restaurant recommendations. This apartment greatly exceeded our expectations and we will be staying here again if we ever find ourselves in Florence once more. Would absolutely recommend!