From the first message I sent Claudia asking about her lovely apartment, until the when we left, our whole experience was wonderful! We could have not asked for a more gracious, friendly, loving host to stay with during our stay in Florence. The apartment was spacious, very clean, beautifully decorated and plenty of room for 4 of us. All amenities you need, walking distance to all areas of sites, and quiet from noise. Claudia was very responsive, she went above and beyond every request. She helped set us up with a day trip to Sienna which was absolutely perfect. Our driver Brando was knowledgeable and great person who treated us like royalty. Claudia also set us up with a dinner reservation the first night we arrived after a long train ride in. I have to say from trying some of the other restaurants in the area, Claudia’s recommendation was the best. I would not change anything from our experience with Claudia and Florence other than staying longer.!