This is a great place to stay in Florence. Location was good. Super easy to find on google maps walking with luggage from the Florence train station. The one flight of stairs up with luggage and two kids was not fun but manageable. Pack light if you can. Kailla greeted us warmly and suggested fantastic places to eat/snack, buy groceries and oriented us on Florence’s layout on a map. It was super helpful having a washing washing to wash clothes and hang dry on the small terrace. The terrace is not for handing out just for hanging clothes, unfortunately. Having AC in both bedrooms was appreciated. We did have some trouble setting up the Netflix but Kailla easily guided us via text (What’s App). Thank you for a very nice stay. Don’t hesitate to book. Location is great.