The location is great but that’s where the greatness ends. The power and hot water went out the first night multiple times, there was no TV all 3 nights and the response from management was slow. The dryer is so loud. The view from every single window is of dirty roof tops with plastic toys or laundry or dirty courtyards. It made me feel suffocated, trapped. The main entryway to the apartment was dusty and dimly lit. I found the light switches difficult to find. The key did not work the morning we checked out and we were accused of breaking it. It was a stressful way to spend our last day in Florence. We left 3 nights early. We did get a refund for those 3 nights. It was not a pleasant stay.