Valeria was not in Florence when I arrived , but she was very accomdating and efficient via email before I arrived.
The apartment is charming, filled with personal art and the location really could not be better. The piazza san Spirito is outside your door, and is a very hip and happening place. The best area of Florence in my opinion. I left with a real sense of privilege for having met her mother Lucretia, who is intelligent, hospitable and worldly. I spent a wonderful time in conversation with her, and I would higly recommend this place. It is best for a single person only. Just book it.