We had a wonderful two night stay in Florence at this luxury apartment overlooking PiazzaSignoria. Donatella was prompt at meeting us and was extremely helpful when we locked ourself out of the apartment. She responded to our help request immediately and was at our door within 20 minutes - thank you Donatella. This was he most beautiful apartment we stayed in on our 3 week trip. My only comment is this apartment is on a busy square so it can be noisy at night. Then again our second night was quiet so it all depends on time of week and activities. All in all we'd highly recommend Donatella's luxury apartment.