Elena and Ricardo were a lovely Couple. They both met me at the door and offered to help with my bag, then proceeded to show me around the apartment and how things worked. I was assured they next door if I needed anything.
I felt at home in the apartment and had everything | needed. Everything worked properly.
Outside Florence is at your fingertips, an ATM literally 5 feet from the door. The square at the corner was lively for the holiday's. as soon as I was out the door I was in the action. The new windows kept the street sounds down. You can use The only thing is the shower may be tight for a really large person. I didn't have any issues. You can use your own netflix account on the TV, which come in handy on my 2 week stay. I reccomend this Appt.