We loved staying here during our time in Florence! Caterina gave us all the info we needed and kept in touch throughout our stay. We extended our trip and booked another room in the Pietrapiana building and she was extremely accommodating, letting us stay an extra night in the larger of the rooms while it was still available. The building and rooms are lovely and a great central location to explore the city. Beds were comfy, but the building could be a little noisy if you’re a light sleeper. We would love to stay there again!