Both Brenda and Matteo were working when we arrived for check in so Matteo's mother greeted us. She only speaks Italian and I speak maybe 5 or 6 words, but she was still very easy to understand and we were able to figure out what she was explaining, which was great. The room and the home itself are both very lovely. The room is bigger than I thought it would be and everything was extremely clean and immaculately presented. The home is about 5 minutes walking from both the main bus station and the train station. It's also very close to the center of town and was very easy to travel to almost anywhere in the city from. I had a great experience here and I would recommend them 100%.