Ettore is very friendly and accurate host. Communication with him was very fast and easy. His mother welcome us in the house and explained everything we needed to know. The apartment is centrally located (10 minutes walking from the Duomo), clean, warm in winter and nicely kept. The small size of the apartment (especially the bathroom) and the sofa bed makes it slightly overpriced in my opinion, but compared to other listings in Florence I would totally recommend it.