Never met anyone in person, especially Irene. A little slow in responding. The toilet would not flash, room smelled really bad and walls had marks. The dishes were very old and not very clean unfortunately. I had to clean the place couple of times. Even Irene agreed there was a smell. Not a place for older people. Stairs are dark and not safe. Location was perfect. Bathroom is very small. Sorry, but this place is not the best place. Good luck..