This was the first time that I had used Air BnB and I had a most positive experience from the time that I enquired about Artisti, through until the keys were handed back in to Mauro. In the lead up to our stay Mauro and his father were excellent and timely in their communication, Mauro's father Guiliano met us and showed us all the workings of the unit, they left fruit, a bottle of wine and they made us feel very welcome. The unit itself is excellent, well located and only 15 min walk to the old city centre. Super market is also close by and the apartment is well serviced by buses. I would recommend Artisti as a great place to stay in Florence. My wife and I stayed in the Apartment with 2 Adult children.