This place is a steal for what you pay! It's just as clean as in the pictures. The apartment is right in the heart of the city and is just a few steps from the Duomo. We were provided with clean towels and basic toiletries (shampoo, body wash and lotion). The best part is this apartment also has a washer, dryer and iron. This was really helpful since we were traveling for over 2 weeks when we arrived in Florence. Domenico also left us a few washing pods to use. He was always readily available when we had questions and provided a list of restaurant recommendations which were great! I would definitely recommend this apartment for your stay in Florence.