We stayed at the Cuddles during our visit to Florence. We arrived much earlier than the check-in time, but Laura (the host) was very accommodating and checked us in right away. As soon as we entered the apartment, we were pleasantly greeted by a box of panettone on the dining table for our enjoyment—my wife says that was the best panettone she had throughout our entire trip in Italy!
The Apartment itself is spacious and provided everything we needed for a comfortable stay: cleanliness, equipment, supplies, nice bathroom, etc.
Laura was prompt in answering questions and was very helpful in helping us navigate the city. Her recommendations were spot on, including a “bar” she recommended that was just a block from the apartment.
When we checked out, our train wasn’t for a few more hours, but again, Laura was very accommodating and let us store our luggage in her office so that we could explore the city a little more before our departure to the next city.
Highly recommend staying at the Cuddles when in Florence!