The apartment was lovely and clean, and well equipped for cooking (although we didn't cook during our stay). Plenty of towels were available. The hosts were very welcoming and provided lots of information. In my opinion the apartment would be quite crowded for four people, we found it only just large enough for two. It is on the second floor with a steep and narrow staircase, which would be difficult for any elderly guests. Unfortunately there was quite a lot of traffic noise and also noise from nearby restaurants during our stay, for instance people were still chatting and laughing at 4.00 on Sunday morning. The apartment is only 10 minutes' walk from the centre of Florence and we had an amazing few days exploring the beautiful city and sampling some truly delicious Italian food.