Guido was a perfect host. He contacted us before our stay and we had no problems getting the keys and access. The apartment was exactly as described and pictured. Plenty of space, nicely decorated and very clean. Having a full kitchen and washing machine came in very handy during our stay. The apartment is in the Santa Croce area and we were able to walk to all the sites in Florence. There were plenty of good restaurants within walking distance as well. In fact, the only taxi we took was to and from the airport.