Wonderful, spacious apartment in a great location - near the less-touristy, hip Santo Spirito area and also a very quick walk to the city center (Duomo, etc.). The amenities were nice - we used the washer machine without issue, there were lots of hangers to hang clothes, and we found the guide with local recommendations helpful. The bedrooms and bathrooms are on opposite sides of the apartment, which is great for privacy. We did have an issue with check in but Alessandra fixed it right away. As you would expect for an apartment in the city, there are lots of stairs up and you can hear your neighbors, so make sure you are aware before you book.