Caterina was very kind and easy to communicate with, even when we kept having to change our ETA. The apartment itself is huge compared to what we expected for a central part of Florence. The bed was very comfortable, and the shower and wifi worked perfectly. The location is also excellent since it’s close enough to popular sites but also a bit outside the touristy hotel zone.
The only small challenge is that the nightlife was pretty loud outside, thanks to drunk foreign exchange students, which made it hard to keep windows open on hot nights. I think that’s just life in Florence though. Would definitely stay here again.