The apartment is perfect - new, bright, high-ceilinged, with an elevator (helpful for heavy bags!), and lovely decor throughout. It was spotless - it felt as though I was the first person who ever lived there. The balconies were beautiful at night, the washing machine was helpful, and the hosts were very gracious and accommodating. It's a close walk to absolutely everything - I even walked with my bag to the train station on my last day! I look forward to coming back to this unit next time I am in Florence. You will need to bring your own shampoo/conditioner, Kleenex, etc., but the space is a perfect and otherwise well-equipped home base to explore all that makes Florence great.