This apartment is at a very convenient location. One can easily walk to pretty much all major attractions, and there are plenty of restaurants and shops nearby. It is spacious, and one can get a feel of how locals live. The owner, Sharika, is very easy to communicate with and responds to questions quickly. The owner's sister was supposed to be the contact person for our stay, but she did not respond to our messages sent to her on our way to Florence (we then chose to communicate directly with Sharika). When we arrived, another young lady greeted us. She was nice and wanted to help, but she did not speak much English, so we could not get much information from her. Later when we tried connecting to the internet, it turned out there were three different passwords on the two information sheets and router, and we had to try one-by-one to figure out which was the correct password. In spite of these minor issues, we enjoyed our stay at the apartment. With a little more efforts, the apartment can be an even better place.