Isabella was very accommodating.
There was a mix up with my arrival due to trains and she was thoughtful in letting me amend my stay to suit me.
When I did finally arrive she was very kind and showed me around the whole apartment to make sure I felt comfortable.
It was a very hot day so she ensured I had some cool water to keep me hydrated.
I recommend 'Your home in a room in Firenze' to anyone.
I felt very at home as a solo traveller.