We were very happy with our stay in Florence and our location was perfect. Chiara was there to greet us at the arranged time. There was an elevator that was handy because we had a lot of luggage since we were picking up our daughter and friend from a semester of study. They actually recommended the Airbnb to us. I had not used Airbnb before, but have now used it throughout our stay in Europe. Could not be more satisfied when traveling with a family because we have have our own apartment with living room and kitchen. Thank you Chiara!