The communication with David was good and we met his uncle Giovanni at the apartment at check in. He was very flexible with arrival and very accommodating once we arrived making sure we had an ironing board and drying rack to do laundry. The apartment is not as bright as pictured and felt VERY big for two people. There was not enough natural light coming in so the apartment felt very dark and empty most of the time - not as pictured. When we tried to open the window there was a very foul stench coming from outside so we had to keep it closed. The location is great and right in the center of everything. Very safe area and easy to find - close to the train station and we were able to walk there the day we left. There was some noisy construction going on in one of the other apartments David owns throughout one of the days of our stay - we were not informed this would be happening and it was so loud it made it impossible for us to be in the apartment at that time. I would recommend this apartment for a larger group or family and not a couple.