The host welcomed us and accommodated our different arrival and departure times. He took a few minutes to show us the various parts of the house, which we found very helpful. This is a great unit for a family that prefers to stay in the same unit versus family members who would prefer their own hotel rooms. It was a fantastic location, close to the station and in the middle of everything in Florence. Our only minor caution would be for someone to understand that due to its proximity to downtown, there's a little more noise in the evening after 10 PM than you would normally hear in a hotel -- sounds like groups of people still exploring things, street sweepers, and daily garbage pickup.