We had a great experience here. Highlights:
Mathilde was out of town; her mom waited for us (we ran a little late) and showed us in and called Mathilde for us when we had a question. So sweet.
Super location in the Oltrarno - far from tourist-clogged streets, a lovely 15-min walk to everything you want to see. Boboli garden view = UNBEATABLE
Washer worked great.
Hot shower, nice water pressure, good AC.
Clean, everything as described.
One note: Yes, the stairs to the loft are narrow; just be careful. Also, it took awhile for AC to cool off that upper area. Just let it run for a little before you go to bed. No big deal.
We loved the Oltrarno region! We would love to stay again.
Also, we recommend eating at 4 Leoni restaurant nearby. AMAZING.