Francesca is such a nice and helpful person!! She's always looking after her guests! She made us feel at home from the beginning and provided us a lot of useful information. We couldn't have asked for more! The apartment is very clean and fully equipped with everything you may need. Plus, it's easily reached by public transport. There are 3 rooms for guests but there's space enough for everyone. If you go to Firenze, Francesca's is the place, you won't regret it!