The room was spacious, has good ventilation. Was checked in by Anna’s partner who has never done a checkin before as Anna was asleep. Room has a lock but wasn’t provided with a key, although Anna and her partner had left home before I returned in the evening.
Place was not the cleanest, the toilet had flies all around. Shower had a shaving blade - id expect hygiene stuff to be stored away when the toilets are shared. All hooks in the toilet were taken, barely any place to hang the towel or clothes.
Anna didn’t proactively reach out to provide me with checking in instructions, I had to reach out to her and request. She initially said keys will be left outside under a green carpet as she wasn’t going to be at home, and that I could access main entrance by pressing a red button. Also provided photos which were helpful!
On the morning of check in Anna revealed she would be at the residence, is sleeping in the living room. I’d have preferred more certainty and advance notice.
Her partner checked me in who had never did an Airbnb checkin before. Had to ask him questions like where are the keys, where is the bin, where are the lights buttons. Max was very friendly, spoke great English, helped me with clean towels.
The living room and kitchen were not tidy when I checked in, although the room was clean and tidy. The kitchen bin was full. Max mentioned it would be emptied but when I came back late at night it still was full with empty bottles of beer.
Anna’s response to my messages wasn’t the fastest.
I would prefer to stay elsewhere at my next visit to Florence.