We had a great stay in Florence, Tatiana was great at keeping in touch and making sure all was going well. Her apartment was perfectly situated for us as it was in a quieter part of town but easily accessible on foot with nice eateries and local amenities nearby. The flat was very well decorated, very clean and had everything we could ask for. We didn't use the TV but used Bluetooth for the radio and our own music. There were extra little touches such as soap, shampoo, herbs, tea and coffee and dishwasher tablets which are always useful but for me personally, the beautiful tiles in the bathroom were the best! We would definitely go back again!