Lucrezia was an absolute pleasure to work with. The apartment was nice, cozy, and in a great location that is walkable to the train station and many fun, beautiful, and cultural sites. The amenities were as listed and she even left tips on places to try and answered any/all questions that we asked. She was flexible and quite amicable. We were lucky to come across her apartment and would highly recommend it to anyone searching for somewhere to stay in Florence. Search no more!