This little loft-style apartment felt most like home to us during our two-week tour of Italy. It's centrally located, well equipped (a/c, full kitchen, washing machine, sound system that works with your phone)... But the real draw is the view, both from the windows and the beautiful terrace! I may have spent more time on that terrace than inside.
We never met Luca but his partner let us check in early on our first day and gave us a quick rundown of the apartment and the city. I had trouble trying to figure out the washer and couldn't get a hold of anyone but finally got it running on my own. No other issues!
It's the perfect little place for a couple looking to unwind after a long day of exploring Tuscany. I wouldn't recommend it for more than two people though, it's a tight space. Another note: the (very slow) lift goes up three floors, then you still have to make it up two more sets of stairs before you reach the apartment. Not a problem for us because we only had backpacks, but something to keep in mind for heavier packers and anyone with children...
All that said, I wouldn't hesitate coming back here. It was our favorite place to stay in all of Italy!