We didn't get to meet Alessandro as he was away, but we were met by his lovely friend who gave us all the information we needed and check in was very smooth. We absolutely loved the place and the walk into Florence every day we loved! It was nice to come back to the wisteria after a busy day sightseeing. The walk in to Florence is around 40 mins although there is a bus for us it was nice to walk. Would definitely recommend to anyone staying in Florence and wants to be slightly out of the center.