Great location, it’s in the heart of Florence (2 minutes from the Duomo) which made a huge difference for us. They were also extremely responsive which was very reassuring, one of the team (Filippo) met us in the apartment a couple times and suggested things to do (we did pretty much everything he suggested and had a wonderful time) — he also helped us book to see attractions (like the David) and advise us on things like trains / busses in the area.
We really enjoyed our stay here!