Samuel is a lovely person who even offered to search for my son when I thought he was lost. The flat does have breathtaking views (video the duomo to record the bells) and was close to everything and easy to find from the train station. An Organ recital was held at the church next door each evening as a fundraiser but ended by 22:00 so was not intrusive. The hot water pressure pump was intermittently noisy, but all you have to do is turn the heat down at night and it is quiet. The flat was clean and spacious, the location ideal. I would highly recommend staying here.