Alessandro is a wonderful host , he picked us up from the tram station and drove there when leaving . He helped carry our luggage . He was easy to reach for anything and provided quick response . He let us keep our bags at his place after we checked out so we could go out in Florence for the day before our train that evening . He provided fruit and candy and some small things. He was so kind and friendly .
The location was a bit further than I would have liked from where we wanted to spend our time but not far and a nice location that was easy to get to tram to take to center .
The apartment was clean and efficient although more “lived in” than most air bnb than I am used to , however there is a lovely balcony that the post does not show pictures of and it is a nice apartment !
There was not a working elevator in our stay but it was not very far up and he helped with all of our luggage . Our only complaint was that there is no ac and it was quite hot while we were in Florence. This was stated from the beginning though so we were not deceived in any way , fans were provided that helped some . I will only say that without ac maybe could invest in some more newer fans that keep the place cool. There were two that worked pretty well but another was broken and made a loud noise so we couldn’t use it . We also had to take them apart and clean them.
Overall we enjoyed our stay and would recommend it! If you want to feel welcomed and accommodated Alessandro is the host for you!