We had the most wonderful stay in Florence at Elizabetta's flat! She was super helpful, pointing out things to see in the city, recommending restaurants, and even lending us a map and screwdriver (my camera broke while there!). She is very friendly and the flat is immaculately clean. It's also in a very lovely, safe area of the city. I couldn't imagine a better place to have stayed. I highly recommend Elisabetta's flat!