The hosts were there to meet us and show us round the apartment at the appointed time. The location was perfect - easy access to the centre of the city yet quiet and peaceful with its inward aspect over the extensive gardens, on a useful bus route ( the 11), directly across the road from the entrance to the Boboli Gardens. The hosts were helpful but unobtrusive and the four of us had a wonderful time, only sad that we couldn't stay longer! The recommendations made by the host were also spot on - great pizzas at Dante's, for instance. Can recommend this property as a perfect base for exploring this magical and wonderful city.