We had a very unpleasant encounter with Tommaso. We had a delayed flight and therefore a late check-in. We messaged him about everything and he wasn’t understanding. When he showed us the room he asked for 70 euros and threatened us that if we didn’t pay he would make us leave. He was very rude and disrespectful, when we tried to explain our delayed flight, he kept repeating that his house rules are very important and that he wanted us to respect him. He said if you knew that you would have problems you should have chosen a different airbnb. But when we reminded him about the delayed flight he shrugged and said that we aren’t respecting his rules.
Our stay was fine and the location is okay, the apartment is perfect for two or one. The shower kept clogging and we couldn’t make coffee with the moka pot, because there is an induction heater. If you want to make coffee with moka pot you need to use pan as an adapter, then it works fine.
We believe that Tommaso is a good person, but in a stressful or inconvenient situation he isn’t understanding or empathetic, which made our stay unpleasant. But Florence was perfect and wish everyone else an amazing experience!