Annalisa was super helpful and responsive and the space was in a great location.
One problem was the washer/dryer–I specifically booked this place because it was mid-trip for us and we knew we'd need one. We got there and Annalisa let us know that the dryer wasn't working and there were drying racks, however, the washer didn't spin enough so the clothes were absolutely soaking and wouldn't dry. We had to cart everything over to the laundromat (it was luckily super close) in order to dry our clothes, which just wasn't an ideal experience.