Sylvia was a fantastic host! She was quick to correct a glitch with a check in issue. I can not say enough about this lovely top floor apartment. It was well equipped, had a great shower with fantastic views. This nice apartment on this piazza was a great location. It had a small market in the morning with a few bars and restaurants. The pasta bar restaurant "Tomero" had some of the best food on our many previous trips to Italy. This location was superb! It was a 10 min walk to Conad the grocery store and minutes to the Pitti Palace as well as other attractions. Would highly recommend it!