A disappointing stay! On arrival the shower didn't work, it was broken and we called straight away to say it was unusable. The host has handed off the responsibility of the property to one of her staff, who said it would only be possible to fix it tomorrow afternoon. For the price you pay you'd expect a warm shower after a long trip but that wasn't possible. We were only staying two nights so we only had a working shower for maybe 20% percent of our stay. When I contacted the host, all of a sudden she couldn't speak English, I was pretty annoyed and asked for a discount, she wouldn't confirm anything. I sent her a message on Air BnB explaining by disappointment and she eventually offered a ten percent discount which I accepted. She had previously messaged in English but now there was a problem it was purely in Italian which was hard for me to follow. The view is lovely, but the stress of the stay was not worth it, it is the only time I've wished I just booked a hotel. Awful communication and no urgency to fix a pretty big problem!