We were greeted by Cristina, good communication and suggested us with great restaurants in Florence. The location is good with walking distance to the main monuments. The room is equipped with a washer which is neat as you can do your laundry there and pack less. The only down side is there are mosquitoes in the room. Even though Cristina did provide mosquito repellent candles, we still got some mosquito bites. Other than that, it was a nice stay.