the flat is absolutely lovely. It has a minimalist well balanced decoration, good furniture and beds. The bathroom works well and it has all necessary appliances such as washing machine, hair dryer and iron. I had a lovely time and would have liked to stay more in that flat. What is best is the location. It is absolutely fantastic. Very close, just a few blocks away, from Ponte Vecchio, but located in a very nice area of Firenze. I absolutely recommend this flat for its decoration, appliances and location. I give it five stars. Everything worked like a clock.
As to Francesca, she was a wonderful host. She informed us well of the places to visit, gave us a map of Firenze, told us about good restaurants and gelato places and what to do with the kids. I could not have a better impression. It was a wonderful experience for me and would come back to this flat any time.