5 stars across the board! This place was even more beautiful than the pictures. The apartment is in a prime location in the heart of Florence, it was clean, spacious, modern, and felt like home quickly. We were a bit confused by the key situation but MAMO responded promptly to help us figure it out. Note that there are no elevators so you’ll need to take luggage up the stairs, but with a team effort you’ll be fine - all the pros outweigh this con. Plus, we had a nice welcome bottle of wine! We would definitely stay here again. Grazie!