We enjoyed our stay in Lorenzo's apartment. Lorenzo was really responsive and very friendly when we met him in person. My partner, who's a techie, was particularly impressed by the remote check-in system. The apartment was comfortable and very nicely refurbished. I'm glad Lorenzo didn't feel the need to fill the space with tons of furniture, because it felt spacious and had every thing you'd need for a few days. Only downside was the street is very busy and noisy, so even though the double-glazed windows did a really good job of blocking out the noise, we could still hear it into the night. Earplugs would be recommended for light sleepers. Saying that, it's a small price to pay for being in the heart of florence and I wouldn't hesitate staying again.