Ok so this place is unbelievable! First of all, its in a perfect location. Steps from the Ponte Vecchio but not in the middle of the uber touristy area. Kind a like Lincoln Park if you know Chicago - but closer than the LP to everything. I felt like I lived there! Also the photos dont do it justice. The place has amazing high ceilings and a frescoed ceiling, as well as a perfect loft style space for sleeping but a actual room with space for walking around, dressing and normal ceilings unlike other lofts I have seen listed. The main room is so pleasant and the 6 ft or so windows are just so great to enjoy. Super dark when you need the room to be, and lovely and bright if you open them. As for Viktoria, she was lovely and made me feel right at home. Gave me suggestions for spots to eat and shop, and was REALLY understandable about my having to stay late because of some fun with the Italian traffic police...my bad. I cant say enough about this place. I could live here, I might try to, and if I were to come back to Florence, I know exactly where I am staying!