Michele was great! We kept in communication before and getting to the studio was very easy and simple. A family friend Eugenia helped with our check-in and was waiting for us. She explained all the details of the studio and gave us our keys and we were set. The studio was clean, tidy and very nicely decorated. There were maps and recommendations for nearby restaurants in Florence. We only had a one night stay, but it was very lovely! We were traveling with a 9-month old and it was a great place to stay. We were also able to leave our luggage a few more hours after check out so we could explore Florence a little more before leaving! Thank you so much Michele!