Leonardo was very friendly when we arrived. He was there to welcome us and came downstairs to help us up to the apartment. The apartment is on the 4th floor and there is no elevator. This wasn't a problem as we didn't have much luggage. The pictures describe the apartment exactly - the patio/terrace was wonderful for evenings enjoying a bottle of wine. Its a covered patio so in case of rain, you can still sit outside.

The water in the shower was consistently warm and the bed was incredibly comfortable. The amenities were exactly as described. The location is also ideal being so close to the train station and within 10-15 minutes walking distance to almost everything in Florence. At least most of the things tourists would generally go to see.

One thing I will note is that the apartment is located next-door to a sports betting center/store. This wasn't a problem in the mornings or during the day, but when we returned in the evening, there were several men hanging around the sports betting center and on the steps to the apartment. This wasn't a concern as I had my husband with me, but if I were alone or with a friend, I would have felt very uncomfortable.