Fantastic host very fast responses and amazing customer service. The location is central to Florence with excellent restaurants within a minutes walk. We were met at the apartment and provided with an early check in. The apartment has everything you need, the bed is very comfortable and the balcony was fantastic with excellent views over Florence. We were also provided with juice, milk, biscuits and pasta with sauce. The kitchen is well equipped and the bathroom has everything required. I would highly recommend this apartment to anyone staying in Florence