We had a really pleasant stay in Sara's and Paolo's apartment in Firenze. They are really helpful and welcoming hosts. We really liked the apartment and them as our hosts.
Due to a long journey by car, we were arriving later than expected. The communication via WhatsApp and SMS worked perfectly and they welcomed us in the minute we arrived with our car. Both are really supportive. Paolo helped me to unload the car and also drove with me to the next parking lot since traffic in Firenze can be a bit tricky (especially for people from northern Europe. ;) ).
They were also very welcoming with us bringing our baby daughter and provided us with toys and a baby cot.
We can really recommend this apartment and Sara and Paolo.
When we come back to Firenze we surely check first, if their apartment is free.