We had an amazing stay at Paolo and Daniele's Florence apartment! It was an excellent, central location (only a 10 minute walk from the Duomo) and they responded quickly when we had issues with the heat. The only difficulty we experienced was checking-in - although the listing advertises a 2pm check-in, they waited until 5 minutes until 2 to tell us check-in would be at 3pm; they then arrived at 3:15. This would not have been an issue if they would have communicated this in advance so we could have planned our day accordingly. Other than this minor glitch, we had an excellent stay, and would do it again!