AMAZING! The apartment itself is wonderful. Air conditioning in the living room and one bedroom. Fully stocked kitchen and wonderful furnishing, the bed was comfortable and there's a beautiful view of sunrise from the balcony. The apartment itself is super close to the bus line where two buses take you straight to the train station as well as into the heart of downtown Florence. It is walkable downtown (about 1 mi), but if you want to bus they run frequently and are super easy to take. The news stand right next to the bus station sells tickets. Where this apartment really excels is with Lorella and her husband though. They are both such incredibly sweet people and go out of their way to make you feel like part of their family. Lorella was in constant communication and they will make you feel right at home!