Communications with Duccio and his family were easy, and check in was easy. The space is cozy, and had what I thought was the smallest clothes washing machine in the world, until our next place in Athens!

The location is excellent, very close to the Academy and the Duomo. Don't bring lots of of luggage, since the apartment is on the 5th floor with lots of steps! It's also a good 15 minute walk from the train station, and Duccio sent excellent directions.

There is a great coffee bar downstairs and to the left of the door, literally 2 steps away. They had some of the best scrambled eggs my family has ever eaten! And the owners were great, with excellent coffee and pastries as well.

The wifi and TV worked great.

The front bedroom faces the street, and with all the businesses it gets a lot of street noise, especially early in the morning with deliveries, although the large bed was comfortable. The middle bedroom also had a very comfortable mattress, and didn't get the street noise.

Unfortunately, the neighbors were REALLY LOUD! They would start getting ready to go out at 10pm, with lots of music and laughing. Then they would return early in the morning, again making lots of noise. It made it very difficult for us to sleep well. We couldn't figure out which apartment the noise came from, and the walls were heavy plaster, so banging on the wall didn't work, and we couldn't find their door to complain. I think they were in the next set of vertical apartments over from us.

Because of that I would recommend this apartment for younger groups that are looking for some night life, and don't have early morning trains to catch! I would give a 4 star for the apartment and location itself, but only 2 because of the noise, so I'm averaging to 3.