I cannot say enough good things about this place! It was the perfect location and a true oasis in the middle of the city. Alessandra and her assistant were there to greet us and had a basket of goodies waiting for us, including some recos of places to see around the city. The place was extremely clean and had everything we could have wanted. When we asked Alessandra if she knew of any drivers or companies that could take us on a wine tasting tour on short notice, she tapped her network and not only came up with a driver but coordinated the pick up for us, which wasn't even in Florence. This place and Alessandra are true gems, we hope to be back one day!