The apartment in Florence was exactly as the pictures depicted. The rooms were spacious, plenty of space for large groups and the patio was perfect for our group in the evenings for a late night cap. Stefano was very accommodating considering our late arrival. The binder he left with all sorts of info from restaurants, sites, tours, etc. was extremely helpful and he was quick to arrange for valet service for our vehicle. He made himself available to us 24/7 via cell which was comforting. The location is in walking distance to all major sites, and the bakery right outside our apartment was SO convenient for our morning cappuccinos and breakfast. I would definitely stay here again and highly recommend it for groups/families. Thank you Stefano for a true Florentine experience.