The only good thing I can say about this place is the location. Very accessible to shops, restaurants, museums, etc. Part of that is also due to the way Florence is set up; it's a city that is easy to navigate by foot.
The drawbacks:
- Cleanliness. Our check-in time was at 2 pm. I arrived at 4 pm, and our room was not ready. It was cleaned in 45 minutes, so not a thorough clean. The bed headboard contained dust, as did the lamps. The dust was pretty evident.
- The side frame on the bathroom door was hanging off, and the bottom of the door was cracked. Possibly due to the wood expanding. Either way, it was a struggle to close the door.
- There are no handrails when going up the narrow and steep stairs to the room. Major liability, my friend slipped while going down the stairs. Safety doesn't appear to be a concern. As compensation, the renter offered us access to the terrace, which was thoughtful, though one of the treads leading up to the terrace was faulty. Instead of blocking access to the terrace, a tile was placed on top as a repair. Again safety is not a primary concern here.
When you enter the building, there are two small flights of stairs before you reach the lift, which operates very slowly but functions nonetheless.
- Bed was too firm.
-Checking in and out. The instructions are to contact an individual so he can meet you at the Airbnb. Rather than the individual providing information, I had to ask for the keys and inquire about checkout because the information was not relayed. It's customary for this information to be provided to guests without needing to ask.
Overall I felt things were done in a half-assed way for lack of a better word.