I cannot find a single fault with our stay at Rafaella's and it definitely made our time in Florence all that more special. I will be staying at Rafaella's again the next time I'm in Florence, without a doubt!

It was an absolute pleasure staying at Rafaella's and getting to meet her and Michelangelo. They were both so warm, friendly and helpful - they even gave us a welcome bottle of wine! Their passion for their home city was evident and made me feel instantly excited to start exploring! Not to mention that their recommendations were spot on and helped us avoid many a tourist trap. The apartment was clean, comfortable and very tastefully decorated - it was wonderful to be able to see the more traditional architecture within modern surroundings. The location was great. Rafaella was easy to contact and responded to any queries or concerns efficiently. She was also kind enough to let us leave our suitcases in the apartment after we had checked out so we could truly enjoy our last few hours in Florence.