The neighborhood locations was amazing. We were right next to a pharmacy, dozens of restaraunts, lots of shopping and no more than 15 minutes to any or the big tourist attractions. We didn't even have to think about taking public transportation while in the city. Carolina was very reachable by text messaging and was there for us even though we only gave her about a 2 hour notice for our arrival time. The room was nice with great closet space, maps, pamplets etc. The bathrooms were the nicest that we had while in Italy, they were clean and was really nice that there were 2 of them since they have a couple guest rooms at the same time.