Very nice place, perfect for one or two people. Very affordable and Lilia was very helpful and nice. It's only a 10 minute walk from the heart of the city. Saw people complain about the steps but they are not that bad. If you have a weight problem or 70 or 80 years old then maybe the steps will be a problem. Very clean, plenty of towels. Wifi connection is slow so don't think about Facebook or YouTube posting. Spacious shower and living area. Out of 10 I would give this an 7. I will definitely stay here again if I come back to Florence.