Where shall we start? From the point of check in all the way to check out both of which were super smooth and helpful processes, we could not have been more pleased with our stay. The flat is spotless and stylish. Well equipped kitchen, lovely lounge, super comfy bed and executive class decor....it was all a bit too good to be true but it was true. We cooked every other night, used the very handy washing machine, walked across the street for dinner and groceries and watched movies on Netflix. All in a quiet, trendy neighbourhood. Florence won our hearts but this flat played a massive part in that. Duccio checked us in and out, most helpful and a lovely chap. The flat itself is walkable from everywhere of any significance in this historic ex ruling grounds of the Medicis. Would be thrilled to come back and or recommend to friends.