Host was present when we arrived at the location. She was cordial and willing to help us get settled in. Unfortunately, that was the most positive aspect of our stay. Maria never mentioned to us that the laundry machine, radiators, and water heater were all broken prior to our arrival. Had we known, we would've booked elsewhere. She also never mentioned that there was construction being performed in the adjacent apartment. I notified Maria about all of these problems and she told us that everything would be fixed after we had left, which of course, would be of no help to us. I expressed my frustration to Maria, especially since our stay was for 8 nights. She reached out to AirBnB for help and was told that we should come to an agreement of some sort. Ultimately, we could not come to an agreement, however. So, for 8 nights, my wife and I had to deal with construction noise from the adjacent apartment and scalding hot water followed immediately by ice-cold water in the shower due to the water heater being broken. Also, the shower drain was clogged, so we ended up having our feet swimming in the dirty water from washing ourselves off. Additionally, the internet worked, but came to a frustrating crawl at night. Maria did manage to get our radiators working after our second night, though. I will definitely be reaching out to AirBnB personally for the unpleasant stay that we had. If you're considering staying here, reach out to Maria first to make sure that all of the aforementioned problems have all been fixed. It's a pity because her location is priced competitively. It's also located in a great area, close to the Mercato Centrale. Just a pity that there were so many problems with it.