Check in was smooth with Valeria waiting for us outside the building of the apartment. The apartment is in a good location, just by the duomo and very near the shopping streets and supermarket. Very convenient to walk to Santa Maria Novella station and Ponte Vechio. The apartment was clean and door very secure. Lift was a great help with our luggages, there were three steps to get up to the door of the apartment but that is not a problem at all. The balcony has a beautiful view of the duomo. But we could not sit out there to enjoy the view as the sun in mid August was simply too hot. There was a miscommunication in checkout date and the cleaning lady came to the apartment. Luckily we were in the apartment and it was quickly resolved after showing Valeria our airbnb confirmation. We enjoyed the apartment and Florence very much! Thank you Katia, Cristina and Valeria.