We loved the place. Diana was there to meet us when we arrived by train. This is a comfotable stay. The home was built in the middle ages so we stayed in a piece of history. You can see the Duomo right outside the window - it is that close. You are right in the heart of Florence. It gets a little noisy at night but it is the price for being in the middle of it all in that great city. Highly recommended.