The apartment was in a great location - near the train station and easy to walk to the popular sites. Apartment was spacious, clean, beautifully designed, and comfortable - especially the bed. Donatella spent time with us going over a map of Florence and provided recommendations for places to visit and eat. Communication was easy - Donatella was quick to respond to any questions we had. We had an issue with the A/C the first night and Donatella quickly resolved it. We would recommend the apartment and would stay again.