Gaetno was extremely nice and helpful! He doesn't speak much English, but he uses a translation app that works great. Please be advised that this place does not have air conditioning, which necessitates leaving the windows open at night. There is a restaurant below the unit that will have people outside until 11-12, and the staff afterwards loudly throw trash into the dumpsters across the street for 1-2 hours after that. There is muslim center nearby that has a lot of (well behaved) youths outside of it talking until late at night.
The unit is close to lots of shops and restaurants and is a quick public bus to the train station.