Unfortunately we were not impressed with our stay at this place. The location is great and a short walk to some of the main attractions in Florence and the apartment is a good size for a few days stay, however we found the apartment very unclean when we arrived. There were leftover dirty towels in the bathroom and dirty stained towels on the bed, dried snot on the bedroom wall just behind the bed, clumps if hair left in the shower, balls of hair and dust throughout the kitchen floor and a sever mould smell from under the kitchen sink. I contacted the host and did not get a reply until our last night at the apartment (3 days later) which only stated they were ‘sorry’. There was also only 1 toilet roll left for us to use, and we had to buy more when we ran out. The bed was held together with sticky tape, with the entire side being taped up. The host was good at communicating up until this point and provided us helpful details for luggage storage before our check in.