After all of our excitement for this air bnb in florence from seeing the pictures we couldn't wait to spend 4 days here. However we were quickly brought back to reality once we arrived at the apartment. The fact of the matter is ; this apartment is dirty, unkempt and is a shade of what the outdated photos show. Our hot water wasn't working until the plumber in our group fixed the hot water tank for "pj" our hosts friend who was there to let us into the apartment and collect our passport photos. The host also requested we carry our trash 2 blocks so they didn't have to do it, a task which is not in the rule book. The apartment also smells of sewage and has a huge mosquito problem(i left covered in 20-30 bites) If we weren't exhausted from travel we would not have stayed at this air bnb, and I would not stay again.