This was, by far, my best Airbnb experience. Roberta and Rossella are the kindest and most generous hosts. Check-in was easy and I appreciated having access to the instructions before we arrived. We were having trouble with the remote for the a/c upstairs and immediately Enrico came by to make sure everything was working as we needed it to be. The place itself is fantastic. It perfectly captures the historic charm of Florence and having access to a private terrace made the experience that much better. The kitchen has all amenities -- it was nice to have fresh, complimentary coffee and sugar as well as a thoughtful bottle of wine to welcome us. Fantastic shower that is not only uniquely constructed, but has great water pressure and very hot water. Seriously cannot say enough good things about our booking. If we ever come back to Florence, we will always stay here. Thank you so much, ladies!