Isabella and Monica have made my experience awesome. My best friend and I traveled for the first time in foreign country by ourselves and we started our trip in Rome. Our Airbnb in Rome did not work out so we had to stay in a hotel. When we talked to Monica about the concern of reliving our unhappiness of Airbnb she made us feel better. When we checked in Monica met with us, gave us a tour of the apartment, showed us how to use things, sat down with a map and marked down key spots/restaurants. As two 19 year olds traveling to Italy, it was a bit scary. But once we got to Florence where there was less people than Rome, we felt like we were living the dream. I don’t think that would have happened if we did not have a good host. Thank you Isabella and Monica for your hospitality. If I ever come back to Florence(i really hope too) this place with be the first Airbnb on my mind. 10000/10 recommend!!!