As someone who has been to Florence many times, this is the nicest apartment I’ve stayed in. The building has an elevator (very rare in Florence). It has been newly renovated and looks exactly like the photos. There was enough space to feel very comfortable and spread out. Communication was easy and the woman that checked us in was so helpful even directed us where to find a COVID test for when we fly out. Thank you for a lovely stay and we can’t wait to come back!!