This AirBNB was beautiful and in a great location. My wife and I went to Florence for our one-year anniversary and it was amazing. We made great use of the washing machine/clothes' drying rack as well as the iron & board, which was a lifesaver when unpacking clothes after traveling over 24 hours. Unfortunately, while traveling abroad we were relying on AirBNB wifi, which was not available at this AirBNB during our stay. We were informed before check-in that it would be being repaired but should have been finished before our arrival; instead, it was out for our entire stay. We had prepared for our first day without wifi (my wife and I are anxious planners), but it cost us quite a bit of money to pay for service we weren't expecting when the outage persisted, which is the only reason we're giving four stars.