Jonny is an excellent host. Despite a few hiccups during our stay - with the door and some electrical problem - (none which could have been prevented) Jonny was always there to help. He responds quickly, is very sincere and he surprised us with a bottle of wine upon arrival. The apartment we rented was excellent for our needs and me and my girlfriend had a great stay in Florence. I highly recommend Jonny as a Airbnb host.