This apartment is very clean and comfortable. The bed was just right. The kitchen is good size for making simple meals and there is a small washer which came in handy. It was very hot in Florence when I was there for 3 weeks so being able to do quick washing was helpful. There is a good size drying rack so the clothes dried over night. If you prefer a dryer there is a laundromat with dryers two blocks away. The shower is small but it worked fine for me with plenty of hot water. Generous storage in the bathroom too. The air conditioner worked great. I used it mostly at night only and the apartment stayed cool while I was out all day. The location is near Santa Croce church so it is about a 10-15 minute walk to the Duomo area and Ponte Vecchio. But waking in this city is a pleasure with so much to see. There are bus stops nearby so you can catch a bus anywhere in the city and it’s cheap. They sent me a code just before I arrived so I got in when my taxi dropped me off. The hosts were quick to respond to my inquiries and came to greet me shortly after I arrived to show me all the features and controls. The apartment opens to the street which I liked because... no stairs! The street was quiet for the most part and very well lit at night. I felt safe and comfortable. I recommend this apartment!