Elisabetta, the owner and manager of this apartment, is first class. She makes you feel at home. She speaks English and is very responsive to issues and helpful about all things Florence. The apartment is very spacious and well stocked (bottle of wine, goodies). She manages it like a hotel or bed and breakfast. The only real flaw is that there is no dishwasher. The real asset is the 30 x 30 terrazzo/patio off the kitchen. You can host a dinner for 12 out there. A wonderful peaceful and private place to relax, see stars at night. The place is pricey, but unique. The location is midway between Novoli and the Cascine-- a quarter mile walk.