This is my first experience using AirBNB and I am now a believer! My mother and I had a wonderful time in Florence. Chiara's appartment was amazing! It is centrally located in an upscale area - very cozy, nice, clean and spacious (2 bedrooms with an ample sized living and kitchen area!)
I had booked the place a few months back and communication was flawless. She is a very accomodating and gracious host. Our train arrived almost an hour behind schedule and she patiently waited for us. Upon our arrival, she thoroughly walked us through and briefed us on what we can do around the Florence, and the Tuscan region as a whole. She was 'on call' the entire time answering our questions and guiding us throughout our stay.
I most certainly would like to stay here again the next time I am in Florence. Highly recommended, good value boys and girls!