We stayed 2 nights with Veronica and her lovely family. We were made to feel welcome and they were so helpful with information, city maps and sightseeing. Our room was in character with the old style area and very comfortable with antique furnishings. We had the use of two shared bathrooms near our room. We enjoyed our stay and would recommend this B & B to anyone wanting to be in the market/central area of Florence. Thank you for having us Veronica.