The apartment really is a gem and is at least as beautiful as the pictures. It is a large apartment with 3 large bedrooms. The kitchen is a bit smaller but it worked well for us. The airconditioning in the bedrooms was great as there was a heat wave when we visited Florence and it was wonderful to come 'home' to a cool room to relax. We slept well. The large bathroom worked really well and it was great to have a separate toilet. The location is also fantastic: the apartment is away from the street and very quite, but when you step outside you are in a really nice area where italians go out for drinks and dinner - we enjoyed that very much.

We were welcomed by Elly who is a very friendly and warm host. She took time to explain the particulars of the apartment and the sites around town. She was very responsive to messages and helped us out with all sorts of issues (we had some special requests due to family circumstances). Parking in Florence is a real issue, so we opted to park outside town and take the tram in. The wifi router was a little cranky and needed to be unplugged and plugged at regular intervals but then it would work really well.