The apartment itself was lovely and the balcony was such a nice addition. I will say it is about 6 flights up, so I wouldn't recommend for anyone that would be an issue for. Also description states shampoo and conditioner included but it's not so bring your own. I definitely appreciated the two bottles of wine Eleanora provided! One thing is every sound from the street or other apartments is echoed in the apartment so sleeping was difficult, I think this is a Florence thing though not specific to this flat. Overall cozy apartment and a great value in comparison to other places I looked at.