Had a great experience at Nadia's place. The place is well stocked, furnished as shown and very clean. We also loved the terrace. Nadia was great with communication and provided information on local eats and attractions. We used her washer and it was very easy. Like with some places in Europe, you do need to sort the trash and throw it away in separate bins down the street. One thing to note... If you're taking the train to Firenze and then the metro to the house... It's a good 10-15 min walk with luggage down the street. It's easy to find, but be ready to walk with luggage. Also, if you need transportation or a driver - look up GianCarlo on trip advisor (travel by GC) for tours or transport both near and hours away! He was fabulous and a great price!! All in all, it was a great apt and Nadia was a great host.