Francesca was extremely easy to reach and communicate with. She greeted us at check-in and showed us through the apartment. The location could not be more perfect - especially if this is your first time in Florence. It is on a street that is filled with restaurants, cafes, shopping and there is a grocery store directly across the street. You are literally just steps from the Duomo and located directly between the two big museums in Florence: the Uffizi and Academia where the David is. Both are just a 10-15 minutes walk from the apartment. The space is cozy and very clean.