We stayed here in early Nov. Room is very clean and big. They also had private bathroom. They kept tea coffee water in room with maps and other details. We were received by Francesco who helped us with our luggage at second floor without lift, but staircases our easy and not much ! We left our luggage and valuables with them after checkout. Place is really close to Naples station and everything is walkable. You dont need bus to roam in Florence. Host are very good and we would definately stay here again!