Glad we booked with Elena. The place was in central florence, steps from all the action. Elena was very helpful and was very quick to respond to requests. She was very flexible with us for check in which was very helpful. The apartment itself is very well equipt, clean and we'll decorated. Elena provided lots of tips and travel resources like guides, maps and restaurant recommendations which helped us a lot. I would definitely recommend this apartment for anyone staying in Florence. Just make sure you know you have to climb 4 flights of stairs (and they are steep). As long as your okay with that, this is a perfect place!