Let me begin by saying this apartment is in a good location to see Florence and the check in is a quick and easy process. That’s about all that’s good about this apartment. Before we arrived there was little to no communication from the host. Once we arrived that did get better. When we arrived we noticed immediately how small the apartment was considering on the site it was marked as large. It’s not. The apartment is not newly renovated as some of the reviews stated. On the contrary it’s a very old apartment. The apartment was “cleaned” by the cleaning people but this apartment was not clean by any means. The “cleaning” was wiping the counters and changing the linens. The floors and walls were just dirty and needed not only to be cleaned but painted. The bathroom was not only dirty but they left used shampoo/conditioner and toothpaste for us to use. There were stains on the bedroom area rug. Be forewarned, the air conditioning is not throughout the whole apartment. It is only in the bedrooms and is not very powerful. In the summer months this is an issue as the apartment gets hot and stuffy. The bathroom has no shower door which is common but when you shower here the water gets all over the bathroom floor. The kitchen is very very tiny. We ended up leaving after the first night and got a hotel that was clean and had air conditioning. I would not go back to this apartment.