Location, location, location. This place has hands down the best view of the Duomo and is in the middle of the hustle and bustle of the city. We heard street performers each night by opening the windows and letting in the music. Dani has decorated it comfortably and stylishly with wonderful amenities throughout. Her recommendations were on point and she was very quick with her responses when we had questions. The only people I would not recommend this place to are those with a lot of luggage who aren't fans of stairs as you have to climb 5 flights to get there and there is no elevator. But in Italy, you are walking a lot, so I don't see too many people having that problem. Based on our experience, I would give it more than 5 stars!