This was a spacious place, we had a total of 8 people. The minute I booked my reservation, Luana began communicating with me. Before we arrived she informed us that her son (Federico) would be checking us in. Once we arrived to the apartment, Federico was there to greet us. He offered us great locations around the area. Also, a great benefit, he lived in the building in case we needed something. My family had a great time at the apartment and would stay there again if we visit Florence again.