I’ve had many wonderful experiences on airbnb, but I really think Alice is the best host I’ve had. She goes above and beyond to make your stay in Florence wonderful. The apartment is in a great location (15-20 min walk from the duomo) and the rooms are clean and spacious. Upon our arrival, Alice informed us that one of the larger rooms in the flat would be available after our first night, and she was kind enough to move us into that other room—she took care of all the arrangements with AirBnB and even moved our luggage for us. She also provided us with a detailed map of Florence with many tips for great restaurants and must-see spots in the city that made our trip absolutely fantastic.