Our flight was meant to arrive in Florence at 22:45 but since check in is listed as ending at 8pm I asked before booking if we could arrive late and the host obliged. Unfortunately, due to fog our flight was redirected to Pisa where we had to get a bus from, making us even later! It was so good of them to try and stay up as late as possible to make sure we got in ok but it was 2am before we arrived so understandably had to sleep. Lorenzo had sent me very clear instructions though with codes and keys left and we got in easily.
He also provided a list of things to see and places to go so if any traveller is stuck for ideas this is very handy.
We asked for a second set of keys and got them quickly. This is an attentive host, quick to reply to messages and happy to help.
The apartment is clean and spacious and as advertised, and being at the heart of the city a perfect location for sightseers. I thoroughly recommend 👍