Never met Luca but his associate nico was awesome. He showed us around the apartment and gave us a break down of the city. He included a map and showed us the must dos around Florence on the map. Overall a great loft apartment with incredible location. Close to the train station and duomo so perfect for us. The apartment was clean a little dusty in some parts though. Also the AC will need to be looked at because it stopped working the first night. Wasn't a huge deal because florence weather at the time was mild. Big wins for us: wifi, location, fully stock kitchen gear, wife loves decor of apartment, huge windows,& washer. little losses: dusty, AC and the noise of bar down the road letting out on a Friday night.

Overall we loved florence and this was a great apartment. Would definitely recommend.