Marella was wonderful about organizing for her friend, Eleonora, to meet us since she was unable to. The apartment was great and Marella had all kinds of information about the area, tours, restaurants, everything you could need while in Florence. We loved the location and the proximity to all the monuments while still being out of the main touristy area. We would highly recommend any of our friends and family traveling to Florence to stay here! It was great and thank you to Marella for everything!