Laura met us at the flat as planned and greeted us in a very friendly manner. She was well prepared to orient us to the area we were in and the historic sites we had come to Florence to experience. The one-bed room apartment was just as advertised, fresh and clean, and with new modern amenities. It was an easy walk from the apartment to the Uffizi and Accademia Art Galleries and the many other historic sites of the old city. The pastry shop just down the side street was wonderful and handy! As was the little gelato shop just outside the entrance to the city wall. (It's a good thing my friend and I did lots of walking!) The apartment worked well for my friend and I in lots of ways and because of the sleeper sofa in the living room. We both liked having a nice little kitchen and the space of an apartment instead of being in a hotel room. I would definitely recommend this apartment to anyone looking for a neighborhood experience instead of a hotel stay, and to anyone who doesn't mind doing a little walking to see the sites....some nice restaurants and shops are located along the way as you walk to the museums, the Gold Bridge, the cathedral many churches, and famous art galleries. Laura was wonderful to work with and I'd readily book with her again.