Chiara was a wonderful host! We were only at her flat for one night, so no chance to use the kitchen, but the bedroom was very nice, the bathroom was very clean, and Chiara herself helped us make the most of our trip by sitting down with us and a tourist map of the city, and highlighting the most worthwhile places for us to visit in our short stay. As a result, our trip was excellent! Would not hesitate to book again if I went back to Florence.