Ulisse met us at the apartment and was very nice to help us with luggage, show us the keys, elevator, and around the apartment. It's a great spot--perfect location!! We were worried about it being too hot without AC, but the fan he provided was more than enough. The apartment is in a prime location--so close to the beautiful Duomo and walking distance to all the major sites. We LOVED Florence and this apartment. Thanks so much, Ulisse, I'm sending one of my friends to stay at your place and will be back again!! Also, thanks for the eggs, juice, etc in the refrigerator--so nice of you!