We loved staying at this apartment during our visit to Florence. As young adults traveling for the first time, we felt very safe in the apartment at all times. It was in a great location and easily walkable to all major things we wanted to do or see. Above all, Anna was incredible! She answered all of our questions and went above and beyond to give us recommendations, put additional supplies in the home to make us comfortable, provide us with multiple sets of keys, etc. Anna even sent photos to explain to us exactly how to get to the home from the train station. She was very responsive and was one of the best hosts I have ever had with Airbnb. We cannot recommend this property enough!