We had a wonderful stay here! Daniele was very warm and welcoming when we arrived, making us espressos and telling us things to see/places to eat in Florence. He had great advice. The room was exactly as it appears on the website. Very clean and comfortable - one of the nicest rooms on our trip! The bed was super cozy, especially after a long day of sightseeing! We also liked that this place was not right in the "touristy" area of Florence. It was nice to escape and also allowed us to explore other neighborhoods. I would highly recommend this room!