This was my first Airbnb experience and it was perfect. Diana sent her team member Antonella to the check in which made it every seamless. I filled out the paper work prior to getting there which made check in quicker. Which was great because my sister and i were running a but late. The place was so homey, comfortable and super clean. During the check in Antonella offered some local places to go and also some of the tourist things that we wanted to see. The place is located very close to the Duomo on a quiet street. They have options if you want them to book a tour, and have grocery delivery. We did not take advantage of those because we were only staying there 2 days but it was nice to have that offered. Not sure if there are charges for those. However, there is a small grocery store on the same street just a few doors down so we stocked up on supplies on our own. The set up of the place was very nice, and the bed was super comfortable.