My husband and I appreciated Gianmarcos availability to accommodate our late check in not to mention his ability to respond to our questions in a timely manner. Loved the location!!! It also has great views of the Duomo. My husband and I were suppose to stay for 4 nights but unfortunately it turned into 1. I ended up getting sick and sharing a bathroom was no longer ideal. Gianmarco was very understanding to our situation. Would definitely recommend for value and location!