Ivanna and her husband were so friendly and hospitable. They were there to welcome us and show us around the apartment and give us tips on visiting Florence. She made sure we were able to communicate with her if we needed to. The apartment is just as it's described. It's very comfortable and homey. The location is perfect. We walked everywhere, you don't need a bus or taxi. We were in Europe for 3 weeks and Florence is by far our favorite city. Thank you Ivanna and husband for everything. We will book again with you when we return to Florence and will share your apartment with any friends looking for the perfect place to stay in this wonderful city. Grazie!!!