We had a very good time in Florence with Lorenza and James. The room was spacious and the terrace was just divine. The location was awesome too: close to restaurants and a stone throw’s away from major sights such as San Marco and Accademia.
I especially appreciate the speed at which James responded to our problems and fixed them promptly. Even though the sofa bed was a bit broken and he shower was clogged when we arrived, James came to fix both problems the next morning while we were out! He also offered to help us call a taxi when we leave. That was extremely thoughtful!
The only (minor) problem that remained was the water pressure from the shower. It remained pretty low during our stay, and the hot water can be inconsistent at times. But it didn’t impact this wonderful trip!