Raffaella is a wonderful host; dealing with all queries immediately and in such a friendly and helpful manner. The loft is really spacious and has all the facilities needed for a relaxing and lovely stay including a wonderful quiet garden area near the centre of the city. The bedrooms are great- the beds are really comfortable; the main one having a really large and useful dressing room. There are two excellent bathrooms. We had a truly wonderful month in the loft and felt really at home the whole time.