Both Eugenia and the apartment were lovely. The beds were comfortable, the kitchen was stocked with all the necessary items for cooking, the location was excellent and quiet. This is a perfect apartment for a family of 3; our 13 year old daughter loved her "loft" bedroom. We had a marvelous time both in Florence and at this apartment. Note: the bathroom and shower are small for American standards, but they were clean and function well. If/when we return to Florence, we hope to stay here again.