Pamela was the most gracious host my husband and I have ever had using Airbnb! She was so quick to write back to us regarding ANYTHING. She met us at the apartment and showed us around. I had told her we were on our honeymoon and she very sweetly gave us a nice bottle of wine and left a sweet note with it! She even went as far as to recommend a couple of nice local restaurants to check out. The apartment was so spacious and clean. We were the first to use the updated bathroom and it was perfect! The kitchen was fully stocked with anything we needed and Pamela was quick to let us know she was available if we needed anything else. Her parents live right down the hall so if we needed anything they were available as well. She and her family made our trip to Florence one of the best trips we’ve ever taken. The apartment was also stocked with extra blankets! The location is PERFECT! There is a small market within steps of the front door and so many options for food and drinks on the same street. My husband and I are forever grateful to Pamela and her family for their AMAZING hospitality. They were truly exceptional hosts and constantly went above and beyond to make us feel welcome!