My review of this lodging is made solely in connection with my treatment from the host. At the time of booking, the check-in time was stated at being 3:00 pm (as is standard). At short notice this was changed to post 5pm, even when in previous conversations I had confirmed that we would be arriving in Florence early in the day. The day before, he informed me that we couldnt check in until 6:30 pm. That's where the nightmare began, as on arrival we were refused entry until 6.30 and upon trying to negotiate regarding this were told it was a very beautiful day to walk through the streets of Florence. I immediately sent him a photo to show him that we had large suitcases and on top of being besides the point and inappropriate for him to suggest how we spend our time, we were not in a position to wander the streets for hours with our luggage. There was no lenience from the host in allowing us to leave our luggage, and when we asked about this he suggested we found a hotel. This caused us much unnecessary anxiety and worry that he was not planning to honour the booking at all. In the end we had to arrange and pay for storage for our luggage up until 6.30pm. Later we discovered the host has a restaurant nearby and could have course easily accommodated our luggage at least from 3pm. His behaviour in general was rude and disrespectful.