The apartment is very modern on the inside and had everything we needed. The location is very very good in terms of being an easy walk to all of the main points: train station, duomo, central market, and museums. The apartment was easy in and easy out. We felt that the hosts were available if needed. Other than a short time of outage, the wifi worked very well compared to some of our other stays. It's nice to have reliable internet when traveling and this is your only means of communication. The only drawback to this listing is the slight ambiguity to how much electricity you can use and what it could potentially cost you, especially in the rather extreme heat of Florence in the summer.