We never saw Adriana but the young man who met us at the apartemenr was personable and helpfull. The appartement was very central and well equiped but the decoration was "tired" with marks on the walls and a large damp patch in the bedroom. The flat was clean as were the towelsand bed linen. We struggled a bit with the washing machine and oven but eventually made them work. The sofa was a bit grubby too. With a little bit of TLC the flat would be much better