Giancarlo was very nice, communication was great. The apartment is just a few blocks away from Ponte vechio, it is noisy but if you don't mind noise it is ok, the only thing that was unfortunate is that we read in the reviews that the place was noisy but "clean" but this was not the case, it was rather dirty, my daughter took of her shoes and within minutes her fee were black. If the apartment had been clean we would have been very happy...