Cristina was a wonderful host, she was flexible with our arrival time, spent a good hour with us going through the highlights of Florence and provided some biscuits from the local cake shop/cafe. The apartment was really spacious and clean and the bed was lovely and comfortable. It's a bit further out of town than we are used to but it was fine walking in for the first 2 days then we opted for the bus which is just around the corner, which was easy and the buses were frequent. There's no lift but Cristina helped us with the luggage which was great.