Nenad was tip top! His responsiveness allowed to arrange a stay, arrive and get the next plan in a matter of moments. He is prepared and covers all the details. He made our stay in Florence so much nicer. The location is on the direct bus line to allow you to arrive at the Duomo in 10-15 min. His dinner hint will perfect and onte of hte best meals of our trip. The apartment is immaculate and high end. The morning coffee recommendation was fabulous, easy and a bargain. He is charming and knows how to do this so well. We also had a secure parking space. Thank you Nenad. Hope we will go back.