Paola is the most caring hostess I’ve ever had with air bnb! When we got in late the first night she walked us to several restaurants to find one that was open in the area! My friend that I was traveling with lost her luggage for several days and Paola did everything possible to help us have it delivered back. She even spoke with the airport and had them deliver it to her moms house so we could spend the day sight seeing. I feel like I have a new friend in Paola and you would be crazy not to stay here!!!! She’s very caring and kind. Also the apartment was spotless and such a good price!!! Only a 15 min walk to the historic center! I’ve been to Florence 3 times now and this is by far the best place I’ve stayed at. Stay here! You won’t regret it.