Adriano, the host, was a very welcoming and warm person. We got to Florence much earlier than the actual, official check-in time, but that wasn't a problem for him. So he showed us around the apartment, explained everything carefully. It was very helpful to have a folder set up by him to see what's around the neighborhood including maps. He was even helpful enough to bring us the keys immediately that we have forgotten to take with us. I would recommend this place to couples since everything in the apartment is quite open.