Annalisa was easy to communicate with, prompt in replying, helpful with suggestions and was very pleasant as a host. The apartment was clean, chic and made our trip feel very comfortable. I would highly recommend this apartment to anyone who loves food and shopping since it’s in the heart of the market! Be warned- the stairs are no joke - but that’s part of the charm of Firenze. I would stay here again in a heartbeat. Grazie Mille!!