Vera was very kind and very nice. As an example, the first night I arrived, I had problems with the wi-fi. She bought a new Modem the next to accommodate me. The room was very spacious and I had my own bathroom. The communication with her was very easy and her place is also very easy to find from the train station. On the map, it may seem to be a bit far from the main attractions of Florence but it isn't. From her door to the Duomo should take you 15 minutes of an easy walk. So for those reasons I recommand you this place.