Booked place due to location, but paid more over others for amenities listed and pictured: bathtub, internet. Then paid extra for friend to join who also wanted tub. On arrival, no tub or internet. Calling, messaging host stating issues. She got back day two but wouldn’t respond to question about no bathtub. By night two got internet working after many messaging and password attempts, which she blamed on bad former guests, AirBnB canceling her account, her new phone problems. By morning three internet off and on and we’re paying for data so we left to another stellar place nearby with the amenities we wanted at half price. I told host and suddenly she was able to message—a lot. Furious I should care about no bathtub “trust me you don’t want one” and that I didn’t message her each time (each hour) internet went out. She said it’s better for her if I stayed another night. No. I requested $275 back as we left halfway through stay and paid $140 additional for data *to contact her.* She refunded $140 of our internet usage costs and sent barrage of messages about how I’ve made her feel like a liar and everyone else has caused these issues on her, she’s a victim, and by the way I’m in her way of work by messaging her, and also she wants to know how much we’re paying at new place. Her diatribes on her hurt feelings and anger were overboard. I finally stopped responding to soothe her feelings when my friend told me there’s nothing wrong with paying for something and asking for it when it’s not there. This should have been simple business exchange that felt like a breakup conversation. On my vacation. I hope things improve for Ludovica and she’s able to have a phone, an AirBnB account, and guests who don’t destroy her internet or bother her during work so she’s stable enough to not collect money for services offered and not rendered because she feels, as she says me as guest “shouldn’t want” them