She is a very, very nice person. Balance price/quality is very good, if taking into consideration the prices in Florence, and the rooms you may take for such a price (my colegues payed more...but the rooms were ... no comment...disaster). I recommend this appartment. It may be a little difficult to find the location, because it is a little further than indicated on Google maps, (but it is in the range of 5 minutes walking from the railway station) so, i advise you to ask her to come to meet you at the station.