Prior to our arrival, Alfredo was very responsive, patient and understanding despite us having to make a few alterations to our travel dates. The documents sent prior to the trip on what to do around the area were also very helpful!
We were greeted by Maurizio who was there waiting for us and helpful with assisting us with our luggage and calling a taxi as we were leaving! The location was unbeatable and just a 5 minutes stroll away from the Ponte Vecchio. Heating worked very well, and they also are one of the rare airbnb's that have air conditioning too. Would definitely recommend staying here if in Florence :)