Lorenzo was a fabulous host! He was so nice and so responsive to all our questions and requests. He was outside to greet us so that we would be able to find the apartment. He put out a beautiful display of fruit and a lovely bottle of wine for us. he arranged three nights of restaurant reservations for us at the last minute during easter week. He arranged for a parking garage and the nearest rental car agency when we needed a car for one of our excursions. Honestly, Lorenzo couldn't have been nicer or more helpful!!