The first thing I have say is that Silvia is an excellent host. She is also fluent in English which made things easy for us. We were in communication with her before we arrived in Firenze and she was very helpful. She recommended which train to take and then to take a cab to the apartment. When we arrived she was waiting for us at the apartment and had a bottle of wine as a welcome gift.
The apartment is exactly as shown. It is a new renovation and everything is new. She showed us where everything was how everything worked. The washer and dryer were great.
Silva also recommended places to see and some local restaurants which we enjoyed. After the first night she followed up to make sure everything was alright, which it was.
After staying at Silvia's apartment I can highly recommend it.