The apartment is exactly how it is pictured. It is clean, the bed is comfy and the shower head is great. Only problem was the hot water didn't last long, which was fine for me, as my stay was in Summer. Tarcisio was more than helpful, we walked across the road to the park so he could point out places of interest and help me get my bearings. I would recommend anyone staying in this apartment and if I'm ever in Florence again I would definitely stay there.