I'm only giving 4 stars because the AC was not working and the even though the fan worked, it made a very loud sound. We were able to get the sound to stop most of the time but a few times the sound would start again in the middle of the night. With as hot as it was there, this made for very uncomfortable sleeping. If the AC is fixed and working the rating would be 5 star. The host met us there, showed how things worked and what we needed to do. VERY NICE! The place is very small as was mentioned in the description. I'm sure most places in Florence are but once you transform the couch to a bed there is just enough room to walk around the room. More space if you put it back into a couch but it's not to convenient to do that. The kitchen and bathroom are very small but they served the purpose well. If you're a bigger person this might not be a good fit. Location is good. Within 2 KM of most anything you would want to see.