The flat is beautifully decorated and very clean. It is situated in a "less touristy" area of Florence, which can be nice for some and too quiet for others depending on what you like. The kitchen was very well equipped and there was even a bluetooth apple speaker that we enjoyed using.

However, we unfortunately had the following problems during the stay:

- The flat was extremely cold (average temperature was around 15-18 degrees celsius). There was no way for us to turn on the heaters ourselves in the flat. We had to notify Jacopo (who lives a floor below) to turn it on centrally every time we were cold. Upon notifying Jacopo, the heater was turned on, but didn't stay on during the night (which meant that we froze often during the night). The heater was kept on during the last night of our stay after specifically requesting the heater to remain on during the night as well.

- We stayed at the flat for 5 days, and we were provided one small (hotel size) shampoo and gel for two people to share. We were also provided just one set of towels per person. Upon asking for more, we were told that "this is not a hotel" and that we could buy more shampoo from the supermarket and pay 2 euros for an extra towel.

- The shower in the downstairs bathroom had problems with warm water, very often the water became cold for a long time. The shower also flooded if one showered for a bit longer.

- The tv also didn't work (though we didn't have much use for it...)

- There was a very foul smell in the hallways of the building. It smelled like mold, but we are not sure where it came from...