Pamela was an exceptional host! She was at the apartment to meet us and give us keys, tour, and all the information about the surrounding area. She had great recommendations for us for food and the best gelato in Florence! Pamela was responsive and really made herself available to us for questions and recommendations. The apartment is spacious, clean, air conditioned, with a lovely rooftop terrace and perfect location. It's even quiet because it is on the 6th floor (don't worry, the elevator is great!). Couldn't ask for anything more!