Wonderful stay! Alessandro met us at the building door and began the introduction right there. He helped us with our bags and explained the entry to the building and led us to the apartment. Once inside the apartment, Azadeh joined us and we all sat and talked at the dining table. The apartment was just perfect - nice and cool on a sweltering July day in Florence, and so close to everything we wanted to see! Plenty of room to spread out and relax. They explained the operation of all the appliances and gave us suggestions of things to do and see, marking them out on a map for us. They made us feel very welcome and secure while there. Couldn't ask for better hosts!