At check in we were met by a employee of the host who brought us to the apartment.
The host was in communication with us till the check in.
We noticed that the bedcovers were badly stained, so we sent pics to the host asking him to get it changed, to that he replied that he is on vacation.
The shower heads were not working, to that he replied he is aware and that they been broken for the last week, sorry he is on vacation. Coffee machine not clean
Ants crawling on the floor and in the bed. When told him regarding that and sent him pics and then we asked for a spray for that. He stopped communicating.
Imagine your small kids trying to sleep in the bed with ants crawling.
Overall a very bad experience and a not caring host.
He didn’t have have any issues taking our money for the place knowing that the amenities were not to par as he had listed.
Airbnb need to step in and enforce some rules here so the customers don’t suffer.
Hotel would have been cheaper in this case.