Pros. Very stylish. Kitchen is great if you love to cook. very accessible to most of Florence’s attractions like the river and Uffizi. Mary is responsive.
Cons: app based check in (specifically the front door not opening) was annoying at worst to us but we are easy going travelers. It would probably really bother high strung types or those with squirrelly children (which this space would not be great for any way).
The loft space is VERY LOW. I’m 5’6” and have good coordination and still knocked my head repeatedly. It’s probably about 4’10”.