A beautiful apartment in an amazing location! This apartment is central to everything you need to visit in Florence. When we arrived we were welcomed by the lovely Gisele and Luca who showed us around the apartment and gave us some tips for our stay. They also had a little welcome pack for us which was a nice touch. Throughout the stay I contacted Costanza who replied promptly and kept in touch before during and after our stay (even when we realised we had left our Netflix account logged on). The building is currently being renovated and I think it will be amazing when it is complete. We would definitely return to this apartment.