We were lucky enough to spend 3 nights in this beautiful apartment. Gaia was really helpful in all correspondence before our arrival and was there to meet us in the rain to show us around the apartment, but even the rain could not spoil our stay. It's location is perfect to get to all parts of florence in very little time, just a 5 min walk from the train station and the apartment is exactly as it looks in the pictures. It was immaculate and had everything you could need and the beds were really comfortable. It was sometimes noisy in the early hours but I think that was from people working through the night? It certainly wouldn't deter me from staying here again. Gaia also left us a list of places to eat and drink and some guide books too which was a great help and she was very accommodating when we asked if we could checkout later due to our train times. If you can't already tell we loved our stay here.