What a find! Luca was very responsive before and during the rental. We had a minor issue which he had fixed the same day. he also provided great information about the neighborhood, and helped us find a pharmacy in which to get our Covid tests to return to the US. The location was to die for. I had been to Firenze many many times before but never stayed so close to everything. The flat was very stylishly decorated, and the front door with the keyless entry and the lift which opened directly into the apartment were fantastic. I will definitely stay there again.