The apartment was clean, pretty and centrally located. It had a safe, but after texting the owner, she said the last person must have broken it and didn't supply a solution, even through I said it might be batteries. She didn't answer back. There is a TV in the living room, but it has no American channels, so it was useless to us. We did not use the refrigerator/kitchenette but was great, if we needed it. Loved having the elevator. The owner only provided 2 handtowels and 2 bath towels for 2 people for 3 nights/4 days. It was not adequate for morning and night showers (it was very hot walking around and on our tours). I did not feel like I could text her for again, since she didn't reply or give a solution for the safe situation. It would have been nice for extra sheets but not expected. The noise level that was coming from the Piazza outside our window (side street to the Piazza), was unbearable. The singing, yelling and drunk people did not stop until 4am every night. The garbage trucks make a lot of noise at 1am. All of the noise was NOT the fault of the owner, but it was just hard to sleep. Our windows and shutters were closed, but the noise made it hard to sleep. I even had earplugs in. Our friends stayed here in April and had no complaints of noise like we did. So maybe there is more action in the Piazza in September. The space provided was great, but our stay was horrible because of the noise and no sleep.