I noticed that the water pressure in the bathroom was really low and there were strands of loose hair certain places that bothered me a little bit, but overall I really enjoyed my stay! I LOVE that there's a mini fridge in the room, and the extra blankets, pillows, towels, etc were greatly appreciated. The shower was AMAZING (despite the fact that there wasn't any soap in the soap dispenser. I brought my own soap so that wasn't a big deal), and the patio is very nice as well. Oh yeah and the bed? Couldn't be better!! I didn't even want to get out of bed Lol. Checking in was super easy since Francesco responds pretty quickly. He explains everything to you from checking in to how to turn the heat on so if you do have any questions or concerns, they will be addressed. It's literally like a 10 minute walk from everything so the location is pretty convenient also. Like I said, overall I really enjoyed my stay and will definitely be visiting Florence again with Francesco!! 💞