Absolutely loved staying here! The flat is even better to see in person as it felt like I was staying in a fancy hotel. The attention to detail in making the flat feel like home was appreciated. I was able to speak on the phone with Luce several times and she was lovely to chat with and helpful when I asked questions. Great location, quiet neighborhood, secure building, 10-15 min walking distance to the Duomo. Five stars from me - highly recommend!