Andrea was really great, he waited for me at the apartment despite my being late because of a delayed train. He was very kind and hospitable and even left me some breakfast! When the water heating boiler was stuck, he answered right away and sent someone to fix it immediately (within 20 minutes). The apartment is very modern and clean and the location is perfect - very close to all modes of transportation, restaurants, and attractions. There are no carpets so it's a bit cold but the heating system works very well. Thanks for a great time Andrea!