Beautiful apartment, located in the city centre of Florence! Great shops and restaurants conveniently located close by. The apartment reflects the pictures perfectly, so you know exactly was you're getting! The Amenities are amazing, I had the pleasure of cooking my own meals and doing laundry! My only advice is be aware of the very steep stairs! Unfortunately, there is no elevator. So if you have big travel bags it is not exactly ideal, as you would have to lug them up 60+ stairs.
The other issue I came across was communication. I had pre-booked the apartment well over a month in advance. It took a very long time to get a response from the numerous messages I had sent about my inquires regarding my stay. I also didn't have hot water during my first 2 nights. Duccio this time around was great in response time. Duccio sent various instructions in how to trouble shoot the water tank in order to gain hot water. It unfortunately did not work, but Duccio was great in getting the plumber to arrive as soon as possible. I had booked 5 nights, so hot water was truly needed!