We had a great stay - all of the essentials were provided, including some really handy recommendations for cafes and restaurants. Cristiana's place is wonderfully located in Oltrarno, and it is easy to reach all of the major attractions on foot from her place. It was really nice to be out of the really touristy areas, and to experience a taste of the real Florence. Cristiana was easy to communicate with, and as accommodating as she was able to be with check in and check outs given the busy time of year that we visited.