This is simply the best place to stay in Florence. Marco and Cristiana were beyond helpful - they gave me fabulous recommendations for places to visit and eat. Thanks to them I got to see a side of Florence most tourists never see. They provided a delicious breakfast, great conversation and the room I stayed in was delightful. This place is in a fantastic location - an easy 5 minute walk from the bus station (with shuttle buses from the airport) and train station. Cristiana gave me really clear directions and made my whole trip amazing. Cannot recommend them enough!