What an amazing host! Great communication, nice enough to get us from the train station and warm welcome to the apartment with a bottle of wine. We enjoyed the warmth so much so, we simply stuck to cooking and staying at home for our first day in Florence. Prepare for a brisk walk uphill walk, but the view makes all worth it! However, I must say - the bed isn't the most comfortable, not ideal for two people. There was also a small issue on our end, when a small bit from a milk jug was broken off accidentally, while washing the dishes - though we are of course remorseful, I found asking for a refund was a bit much. It was a simple accident, for a simple item. No damages were made to the home whatsoever - as a host I wouldn't be asking for a refund on a damaged mug - but I do understand, to each their own. Besides that little incident, great stay and I would highly recommend it for a single traveler!!