Giacomo's wife Silvia met us upon arrival and gave us lots of useful information about the appartement and the surrounding area. The appartement itself was really great - it was spacious, comfortable beds, very clean and really had everything you needed. Kitchen was filled with a range of ingredients for cooking, there were guidebooks for Florence (in addition to a small but comprehensive guide written by the hosts) and there were extra blankets and pillows provided, though we didn't need them. The flat itself was located in a great, quiet (yet interesting), area, within walking distance of pretty much everything of interest in Florence. Hosts were good with communication both before and during our stay. Would definitely come again.