First of all the place is bigger than it looks in the pictures, which was a really nice surprise! The location could not be any better, it's a short walk from anywhere in the heart of Florence and it's extremely convenient. I read reviews saying there was a lot of noise outside during the night, however that was not our experience at all, I slept well every night and the street seemed quiet most of the time. The exception is the garbage truck that comes at around 7:30 / 8:00 am which makes a lot of bottle breaking noises for a couple of minutes, but it wasn't a problem for us.
The apartment has everything you need and it's very comfortable.
We were well received and Nat was very responsive and caring.
Overall it was a great place, in a perfect location and we would definitely stay again!
Thank you Nat and Damiano!