Our stay was absolutely phenomenal. The apartment was in the perfect location, surrounded by restaurants, shops, amenities, important landmarks, and so much more. The apartment its self was stunning, although there were a lot of stairs to get to the place (third floor), our greeter offered to carry our bags. The apartment was full of pamphlets on things to do in the area, but our greeter also gave us personal suggestions on restaurants- which was really nice. The one thing i could not get over was the extra touches Guido went above and beyond to provide. There were small foods that he provided to get us started (cookies, bread, milk, jams, butter, coffee, sugar), which just put the stay over the top for us, since its hard first coming into a city and needing something to eat and having to find somewhere quick. Guido was always very communicative with us and very quick to respond. Guido made us feel like home in the city of Florence, we couldn’t have asked for a better stay!!