the apartment is wonderfully located and as previous reviewers have said, the stairwell is a real workout..! It IS a quirky place, the kitchen is very limited ...and the beds are hard...the loft one too narrow for 2 adults of reasonable size to fit comfortably. The wifi is VERY sporadic so for those relying on it, ensure you have a backup first. I personally loved the place for all that, really enjoyed the ambience of the nearby food market and liked Laura's objects d'art that gave the place personality. I had noted a previous reviewer thought the place dirty....it is not new, and some fittings are worn and cracked but it is clean and the bathroom was fine for our purposes (there were 4 adults in our group). If you are wanting a fully equipped sterile place, this is not for you. But hey, for the price Laura charges, I think it is pretty darn good and we will remember our Florence visit all the more for having stayed there.