The apartment is located right in the heart of the city, amazing! Minutes away from everything! Bianca was so helpful and responsive. We never had any issues and she made sure to call before our check-in so I knew where to park, how to get in, and give me recommendation. This place is great for families or who want to be close to all the attractions. Elevator in the building was great for getting luggage in and out as well as the luggage storage after checking out.
When I go back to Florence, will definitely stay here again. Don't miss eating at the restaurant downstairs, they're really good.
My only recommendation is Bianca put up better pictures, the apartment has high ceilings and feels much more spacious than the pictures shown.