Elena and Oliver’s apartment is very well located, central to most attractions, shops, and restaurants, and about a 10-minute walk from the station. We walked everywhere! Note: The streets are narrow, busy, and cobbled so not great for wheelie suitcases! The apartment is on the 4th floor and there is no lift, so difficult with suitcases (just be aware). We felt safe and secure in the apartment. The bedroom is spacious and the bed is comfortable. The air conditioning works (it’s not super cool but it worked well enough to keep us comfortable in August). The kitchen had basic amenities for cooking the occasional breakfast and dinner, but you’re better off eating out (loads of nice places to choose from - try the Central Market!). We were left a little welcome basket with a bottle of wine, water, and crisps, which was nice. There were a couple of laundry pods left by the washing machine so we could do some washing, and there was an iron with a mini ironing board (the legs were bent so not ideal but we could just about use the surface - a proper ironing board would have been nice as we had wedding outfits to iron). The only other thing to mention really is that neither of the TVs worked. A few hours after asking about this, we were told there had been a storm and the signal was broken. This was not fixed during our stay. Overall, we had a pleasant stay and enjoyed our time in Florence. We would recommend Elena and Oliver’s apartment for a basic, short stay. It is worth mentioning that although it sleeps 4 because of the sofa bed, it’s not really suitable for 4 adults. Oh and Elena and Oliver were very gracious about allowing us to check out later on the day of departure!