I wish I could say we had a pleasant stay, but the various problems we faced were only exacerbated by the slow communication and condescending replies to our urgent messages for help. Though pretty, the apartment is very old, so handles and a shelving door fell off when we tried to use them. The bathroom lighting is very dim and the shower floor is slippery so we slipped a few times. We were pretty sure that a washer was listed under amenities (as we had made it a point to pick apartments with washers), but it was broken and the hosts insisted they didn't list it so we had to find a laundromat. The worst problem was that power went out on our first night and the hosts not only ignored our frantic texts during office
hours (10am to 7pm) but also declined our calls after. Even calls to the two emergency numbers they listed went unanswered. There were instructions on how to deal with a power outage in their handbook, but they'd left the door to the fuse box locked so we barely got any sleep that first night with no power. When they finally responded the following day, the host kinda scolded us for not using an adapter to use the AC (their stated reason for the power outage) even though when we arrived, the AC was already plugged in without an adapter, and the adapter was nowhere nearby. To our fury, they accused us of not reading the manual properly even though we checked and did not see any instructions to use an adaptor with the AC in the manual. We took photos as evidence. Anyway, we were very disappointed with the apartment, but more so in the hosts, who made us feel very neglected and at times, like bumbling idiots.