The apartment was clean, nicely decorated and had a great layout with two bedrooms and a pull out couch/bed. It was conveniently located in the heart of Firenze (in a safe neighborhood) and within easy walking distance of all main attractions. We were extremely pleased with the personal attention, touches, advice and quick communication provided by the Owners. It was one of our concern renting an apartment in a city we knew little about - outside of some web searches (we wouldn't just be able to ask the front desk person at hotel); but the Owners were more attentive, responsive and informative than any hotel staff. They were quick to respond to any of our needs (transport, restaurants, etc.) and checked-in on us occassionally to ensure everything was going well. We would high recommend this place to others.