We loved this place in Florence. My husband and I stayed for a few days and we honestly could not have asked for more. The place is small, but cozy! SUPER CLEAN! Best of all was the location. A block from the Duomo OMG what a view!!! Francesca answered all our messages right away, and was very nice an accommodating our check-in hours! She has everything labeled and so many tips about the city and places to eat! We will definitely stay here again!