I highly recommend Laura's flat. Laura was very responsive with email and What's App conversations before we left to travel to Italy. She met us promptly at her place when we arrived in Firenze. She sat down with us to show us places to eat and sights to see and answered questions we had about Firenze. The place was very clean. The terrace has a beautiful view of the duomo (especially at night) and is very quiet. Laura was kind to leave a bottle of Chianti for us to enjoy. She text us a few times to see if we needed anything. The night before we left, she arranged a morning taxi for us. She followed up later in the day to make sure all went well. Laura is an amazing host and it's very apparent she truly enjoys sharing her home and her city with others!