We've just returned from a long weekend in Florence and were delighted with our choice of apartment. Everything was spotless and it was a comfortable base for our stay, with everything we needed and more. Although we didn't need them we appreciated the little extra things, such as umbrellas, travel adaptors etc. Communication prior to our stay and on the day of our arrival was good and we were met at the apartment by the owner's representative, who was excellent. We loved the location - so close to all of Florence's treasures and overlooking a street market. Directly opposite there's a fantastic indoor market and the top floor has a great range of places to eat and drink - a fantastic atmosphere and clearly somewhere where the locals go to socialise. Thoroughly recommended.