The person who receive is was very friendly and helpful. The house has a great view and the location was fantastic. CInzia was quick to respond to our emergency calls, especially there was a blackout but was resolved within mins after we called her.
However, we were really cold in the apartment as we understand that it is a law that heater can only turn on during certain months. Perhaps a portable heater can be provided. There is only one toilet roll given for our whole stay. Honestly it is not enough, not if there are 2 ladies staying for 5 days.