Walter was very welcoming and extremely accommodating, we arrived very late and he still took the time to chat to us about things to see and do in Florence and to give some great restaurant recommendations. The apartment was fab, it's in a great area close to the Boboli gardens and the Ponte Vecchio. It's also just behind the piazza spirito santo which is a really nice square with places to eat and drink and there's a great pizza place right around the corner which was also very popular. It was the perfect base to explore Florence from.