I was the first guest to stay in this apartment, and I was fortunate enough to rent it for 3.5 months while in Florence to do research for my PhD. I had a lovely stay and cannot recommend the apartment more highly. Everything was exactly as pictured, all of the amenities were brand new (stove, washing machine, shower, bed, etc.), and everything was provided. The apartment is cute, comfortable, and in a great street in a great neighborhood. Everything worked seamlessly (wifi, heating, etc) and if there was ever any problem or question Alessandra was easy to get in touch with and quick to reply. Plus the free yoga classes were amazing! Alessandra (and her adorable doh Lanci) are perfect hosts and will make your stay in Florence a beautiful one.