Nicoletta’s apartment is wonderful! It is exactly as pictured. Amazing communication. She was very informative and always quick to respond. We did not meet Nicoletta at check in but she sent very detailed check in instructions with pictures. Once I told her we would be coming in by train she sent detailed directions to get to the apartment, which was very helpful. We had no issues finding the apartment or getting inside. The apartment itself was sparkling clean, great air conditioning, WiFi always worked, hot water, and good water pressure as well. There is a washing/drying machine that you can use at an additional cost and that came in very handy. I loved the small balcony that has a clothes line as well if you need to dry any clothes. The kitchen is small but great storage. We did not do any cooking but there were utensils, plates, pots and pans and salt pepper oil if you were to cook. She also has coffee and sugar and a Moka pot coffee maker which is easy to use. In the bathroom there were towels, body wash, shampoo, and a blow dryer. The bed was firm and comfortable. There was minimal noise in the building so there was never an issue with sleep. The apartment, as others have mentioned, is only a 10 minute walk from the train station and about 20-25 minutes to major attractions. The area was very safe and there were a few good restaurants nearby (within 10 minutes). Great value for this wonderful apartment!