The apartment was perfect for our stay in Florence. Great central location, very comfortable and more spacious than we expected. It was clean, well furnished, the bathroom and shower were great and (though we didn't have time to use it much,) the kitchen was very well equipped. Unlike some apts I've rented, I could easily imagine seriously cooking in it. Really good value overall. Andy was very accommodating and communicative - for instance, we had a very early morning flight and he arranged a taxi to the airport for us within a couple of minutes of our asking. I'd wouldn't hesitate to stay there again.