This is a hidden GEM! My friend and I were traveling around Europe and this was by far the BEST place we stayed. Not only was the hospitality amazing and Paola was super available and easy to talk to, but access to the building and apartment were a breeze! We loved our little apartment in Firenze. The boys downstairs at Ristorante Ginori were super hospitable and so kind to us as well. They made our trip! If you stay here you MUST go to the restaurant... amazing food for amazing prices! We also loved the location of this apartment and how easy it was to get to everything. Overall the apartment was so clean, comfortable, and homey, however I would suggest putting a mattress topper on the bed to soften things up! Other than that everything was spectacular!! Thank you Paola for providing us with a place to stay which we'll never forget!!!