This is our first bad experience with an airbnb flat. When we arrived on Saturday evening there was no running water in the flat : So we had nothing to drink, we couldn’t take a shower nor use the toilets and it was 38C outside. We wrote to the host immediately who told us “it is normal, there is a drought and it is like that in the whole city, you just have to wait”. On the next morning there was still no water while there was water in the whole neighborhood of course ( we spent our morning looking for public toilets and fontain... great way to spend holidays!) and we had no news from the host. We contacted the airbnb assistance and suddenly the host sent a plumber who fixed the problem: it has nothing to do with the drought, the problem is that the flat is not connected to the city water network but only to another flat’ s tap through a garden hose.
We asked Francesco to reimburse us the first night but he refused: he seems to consider it normal to make one pay more than 50€ for a flat with no running water so overall I would strongly advise anyone to avoid Francesco’s flats in general..