The apartment was amazing! So spacious, very clean, and in a great location. It is an easy 15 minute walk from the Firenze SMN train station and while not in the middle of all the crazy Florence attractions, it is in a nice quiet neighborhood very close by (ideal). I did not meet Lorenzo, but Giovanni met me to give me the keys and he was very kind and helpful. The apartment is exactly as pictured, and feels so much like home that I did not want to leave! The only down side is the walk up, but it is warned in the description and worth the views and overall beauty of the apartment. Would love to stay here again if I was back in Florence!