Highly recommend staying here if you are visiting Florence! The apartment decor is gorgeous. We felt far removed from the hustle & bustle outside despite being very close to so many sites. One of the reasons we'd booked this apartment was because they had a laundry machine & they had everything we needed to run a couple loads of wash when we arrived. Pamela & her mother were quick to reply to questions and were able to offer us some flexibility around our check-in/check-out times to accommodate our schedules which was greatly appreciated. We loved our stay here!