We loved the apartment! I was met on the corner in front of the apartment and helped with my bags up the stairs which was such a lovely gesture since I was traveling alone at the time. Everything was comfortable and so very clean. The neighborhood was easy to navigate and friendly. Monica checked in on us multiple times to make sure everything was going well. I feel like I have a new friend in Florence! The restaurant downstairs was so good and a welcome recommendation. I will send all our friends and family to this apartment in the future and hope to be back very very soon.