Niccolo was fantastic! He met us attire apartment and spent easily a half an hour going over the facilities and giving us all kinds of advice about Florence, including where to eat, how to plan our time, some local traditions, and all sort of othe things. He also helped us to reserve a taxi for when we left, so checking out was a piece of cake. He gave us a pre-programmed cell phone with his number so we could call him any time with an emergency (we never used it but is was nice to have).

The apartment is in a nice quiet, residential area, but convenient to everything. Very comfortable!