Really lovely apartment. Excellent central location, just a few minutes walk to the Duomo and close proximity to the other popular sites. Apartment is just as pictured with a modern kitchen and throughly clean throughout. We were 3 friends and there was amply room - a double and two singles, but would also suit a family or even two couples. Along a quiet street so no problems there. Irene was the perfect host, very approachable and always responded quickly. When we discovered the water was off for a few hours one night, this was a council problem and nothing to do with the apartment itself, but she replied very quickly despite the late hour. Would definitely recommend to a friend.

A couple of notes about Florence: we had a problem getting taxi's especially weekend evenings, so be warned leave extra time to get to your destination. We couldn't book in advance which was an added issue.
Also, our return flight was cancelled due to the wind. We discovered this is a common problem, especially if a smaller plane. So its worth spending a little more and booking with a better known airline/bigger plane. We had booked with Vueling (awful customer service) but full British Airway flights were still able to fly despite the weather issues.