Ulrika was a wonderful host! She was very prompt in replying to all my messages and questions. The apartment was amazing!! The rooms were very spacious and it was absolutely spotless clean!!! It was in a nice and quiet part of Florence where you can still easily walk to all major attractions. The balcony and common terrace were also a huge plus, perfect for after a long day of sightseeing to enjoy a glass of wine on. I will definitely be staying here again next time I'm in Florence!