Paola was very nice and helpful upon our arrival around 8:30pm from the airport. The apartment is beautiful, clean and has everything you need to enjoy some time in Florence. We made dinner 2 nights in a row and it is great for cooking, relaxing, but also near some great restaurants if you want to dine out. The location is perfect, just 20 minutes walk from the river, and on the way you will pass Boboli Gardens, cafes, museums... we loved our stay here and it felt so good to come back here after a day of wandering the city!