First AirBnB I ever had a bad experience with. The first day there was several homeless people sitting on our entrance throughout. The Wi-Fi instructions were not correct. The blanket was dusty.
Then they removed the lock box for us to access the apartment from the outside while it had the keys. When we returned home after a long day of work we had no keys to come and go and they said since it was outside of office hours nobody would help us. Compromised safety and human compassion. Shameful.