Andrea was so accommodating and her communication with us from self check in thru check out morning was excellent.
The airport misplaced our luggage and she helped coordinate with the airport staff and got them to us herself early the next morning. She also told us exactly where we can get some pampers and essentials for my 2 year old son nearby when we checked in later than expected with his luggage missing. Extra touches like leaving umbrellas for each guest for rainy days, a local cellphone to navigate the town and contact the hosts, and a stocked fridge with soft drinks, water, and wine were so appreciated.
The view of the duomo is amazing from their flat, and each balcony offered a different side of Florence you must see! Location is excellent, and washing machine was a life saver with our 2 year old. If we find ourselves back in town, we would definitely be back at Andrea and Guido’s place. Thanks so much for making our stay so welcoming in Florence! We miss your flat already. We’ll be back soon!!!