Alessandro was very attentive, welcoming and kind. The Tower is an impressive piece of history and a very cool place to stay, including the bedroom view of the Arno River. Kitchenette, washing machine, a/c unit, clothes hanger rack all included. Great location right off the Ponte Vecchio with shopping, restaurants, cafes and a supermarket all right outside. Also very close (short walking distance) to the Uffizi Museum and Pitti Palace, among many other world-famous historical attractions.