The property at Santa Croce is in a lovely neighborhood about a 15 min stroll to the Ponte Vecchio, 10 min to Uffuzi and very close to the Piazzale Michelangelo. It is a good 30 min from the train station. Our check in went without a hitch. Elly met us at the property right on time, gave us a complete tour and some great recommendations. The property itself is a comfortable 2 bedroom, 2 bath with a sitting area and kitchen. There is a small patio for coffee. The apartment is dark, but that works to your advantage as there is no AC. The rooms were just fine with only fans. It is a fair climb to get to the apartment which is on the fourth floor without an elevator. This is pretty standard for Italy. We did have a little problem with getting hot water, but this was fixed very promptly. All in all, it worked quite well for our family of four and I would recommend it. You can't appreciate a good host enough.