Flat was small but very cozy. No AC but the fans inside were great. Included full kitchen and bathroom and bedroom. Perfect for 2 or 3 people to just need a place to sleep. Very clean and smelled good. The wifi didn't work and after we checked in, I tried to get in contact with Stefania but she did not respond to me at all. Very responsive up until check in though. Our flight and train were both delayed and she waited until we arrived.