Carmine was lovely and checked us in with restaurant recommendations. He had previously sent us a whole list of things to do/recommendations in Florence and text us when a festival was in in the local square as well. The room was nice and big and in a great location near San Lorenzo square. It was a bit noisy at night/very early morning with the stalls being set up outside the window and the shower could do with a clean. It was useful having a washing machine and use of the kitchen.