The appartment was good and close to the centre. Unfortunately, at the second night the boiler didnt work which resulted in having not heat and hot water. After repeatedly trying to contact someone for the problem, no one answered, only the girl who took care of our check in who without having knowledge,tried at least to help with messages. I called the hostess about ten times at that night and never answered, even in the next morning that i tried again. The repair man also didn't reply but at least replied the next morning. The hostess told me that she did her best, which was not the case, it was really hard to communicate with her.