Claudia met us at the apartment to let us in and explain how to get around. We had an issue with the balcony door and Lorenzo and Claudia came over right away to fix it. Nice place, nice to have your own parking spot if your drive. Only problem was we came during holiday season and the shop to buy bus tickets was closed so we had trouble getting tickets for the bus into the city center. We enjoyed our stay and the Lorenzo and Claudia were very nice.