This apartment is fantastic. You really do feel like a true Florentine. Paolo is awesome. He met us at the train station and walked us to the apt. Along the way he gave us a little history on Florence along with some suggestions of his favorite restaurants and gelato shop. Once at the apt, he gives you a self made map that has suggested walks to take that hit all the major spots in Florence. The only downside to this place was a bit of noise. The windows are sound proof but the walls seemed to be paper thin as well as a loud echoing stairwell. The charm of the apartment along with the professionalism and helpfulness from Paolo made up for the noise however. This apt is a gem with a lot of character. A must stay!