Ettore is a very friendly and helpful person, deal to I'm arriving to Florence around 12pm on the checkin day, even thought Ettore is not free around that periods, but he do try his best to arrange his mother there at 12.30pm so that I checkin early.
The property is clean, nice and warm. Look the same as the provided picture.
Location is good and quite, walking distance to all the sightseeing location and restaurant.