Panzani was in a very convenient location. Less than five minute walk to Santa Maria novella train station and the Duomo. Plenty of restaurants and shops around the apartment. Sid was very responsive to text and phone calls. We were able to drop off our luggage earlier than check in. Apartment had wifi and washing machine. As stated in other reviews, there are three flights of stairs and can be challenging if bringing heavy luggage. Clean linens and towels. Sugar, salt, and coffee in cabinet on hall wall. A great stay!