Liliana kept up a good communication right up to out arrival. She is very friendly and was there to meet us on our arrival. The apartment is large but basic with plenty of wardrobe space. The double bed was very comfortable. There is also a small balcony overlooking the main road and McDonald's. The bathroom is very small though there was plenty of hot water and the shower nice and powerful.
The location of the apartment is perfect. A few minutes walk to the pizzeria that served the most delicious meals, this place is popular with the locals so go early to avoid queuing. There is also a cafe, a bakery and gellatos, all minutes walking distance from each other. 3 buses the 36, 37, 11 less than 2 minutes walk from the apartment gets you to the centre in 10-20 minutes from outside the cafe - buses very regular and you can buy your tickets at the local shops which is about 80 cents cheaper than buying it on the bus. The is also a large supermarket about 3 stops from the apartment, the bus stop is opposite the cafe. We used the buses and trains as they we easy, regular and cheap. A one day train ticket for 2 people from florence to Lucca to Pisa and back cost €38! We used the airport shuttle bus €6 each that takes about 20 minutes and stops at the train station. We stayed 7 nights and would certainly stay again as it's such a perfect location.