Federico was very professional supplying us with a lot of information and giving us reminders before arrival. His staff are lovely too. The best part tho was the apartment. Absolutely breathtaking. An awesome gem of an apartment. In such a beautifully rich city we still found one of the best parts of Florence was the apartment and amazing view-wrap around balcony. The walk from the station is actually quite convenient. We did it with 2 kids and all our luggage and it took 20mins from the station, tho it is probably 10mins without luggage. Best way to get there from the station is from the north end of platform 16. The path forks and u take the righthand path down then up the hill. The path is broken by a slip lane road crossing just after curving away from the tracks but then continues towards a small river bridge. Turn left at the bridge then it is the first apartment u see on the corner. No stairs between the station and house so possible to wheel luggage. The only suggestion for guests staying is to make sure to close the windows before dusk and plug in the raid mosquito plugs as there can be a lot of Mosquitos from the river below. Despite thus I would most definitely still highly recommend this gorgeous penthouse apartment.