We were met by Natalia who was nice and very helpful. The apartment was very clean and beautiful presented, and recently renovated. A lot of effort has been spent in making sure that everything you need is present. Apartment is is pretty much almost on the main piazza and INCREDIBLY Close to every you need to see in Florence. Apartment had well regulated heating and and all the amenities we needed. A lot of effort was made to make sure of that. Overall very good and highly recommend! Couldn’t have asked for more.