I had the most wonderful experience living here. The building has a lift. The place is well connected to the centre of the town, the train station as well as the airport. The room is large, airy and clean. The bed is comfortable. There's even a fan and repellant provided just in case. Breakfast was exactly what I wanted. Tiziana even made cappuccino by hand for me every morning. She also gave me elaborate tips about the sights and things to do in Florence. She was always available for any questions I might have. She always had a smile on her face. She's a really lovely person. 10/10, would recommend.