Max was the BEST host! He greeted us with snacks and wine and was easy to communicate with not only before our stay but while we were there. Emails/texts were answered immediately every time. The apartment was just as described. The pictures don't do it justice and it is much bigger than I thought it would be. It was stocked with everything you could need... including an Ipad with suggested stores restaurants, pizza places, all to help you avoid tourist traps. This place went above my expectations, and if you are ever lucky enough to visit Florence you will be lucky to stay here. The views are breathtaking and the apartment was amazing! Max we hope to see you again!