After a difficult start to our holiday with flight delays and arriving finally at 10 PM we were so happy to be welcomed at this delightful flat, kick our shoes off and be able to relax!! Thank you Francesca for your patience whilst waiting for us to arrive. The flat is wonderful and full of character. It was spotless and has many home comforts. The lift, a rarity in Florence, is a nice added bonus and the A/C a life saver to come back to after spending hours in the Tuscan heat. We loved the location which is close to all the big attractions but just out of the way enough to not feel overrun by tourists. It is a young and cool part of town with great bars, restaurants and shopping without forgetting some of the best gelato in town just around the corner at La Carraia . Saturday nights at the Piazza di Santo Spirito, a few minutes walk, are great to hang out with the locals. We didn’t make full use of the kitchen but there is everything needed if you want to cook yourselves. We would highly recommend this flat and hope to come back in the near future.