Lorena is just lovely! She is very approachable and warmly welcomed my family and I during our trip there. Walking to her apartment from the train station is a little under 20 mins and it is strategically located around many places of interest (Duomo, Galleria dell'Accademia, Uffizi Gallery, Cafes etc).
Check in was a breeze. Lorena was clear in communication and also left a home manual for instructions when utilising the home appliances (washing machine & dryer, stovetops), WIFI login information, itinerary suggestions for plans in Florence etc. The pictures are accurate in reflecting her apartment, which portrays a spacious and clean residence that comfortably accommodated the 7 of us. Lorena even left a few bottles of juices in the refrigerator which we appreciated in the summer heat.
Lorena was truly helpful in making my Florence experience a smooth and enjoyable one. As I didn’t manage to book tickets to the Accademia and I was worried my family and I would have to endure the long queue, Lorena willingly made the call to pre-book my museum tickets. This helped us getting priority entry when visiting the museum (which may not even be necessary if you’re an early riser and wouldn’t mind queuing before the museum opens as it is simply so close to Lorena’s apartment!).
The only issue we had was the daily encounter of several power trips. Lorena advised against straining the home’s power supply which will cause electricity trips and power failure from using high powered appliances concurrently. She also informed us that it isn’t a normal occurrence and hoped we monitor the frequency of the issue.
Lorena was present during check out to bid us farewell. She is a warm and sweet host, and I would definitely recommend it for its excellent location! Thanks for having us.