Bitte's apartment is awesome, the rooms are spacious, the kitchen is well equipped and it is only a 10-minute walk to a nice lively neighbourhood. Although walking to the city centre can seem a bit far, it can still be done for those who like to walk (2.5 km). We were in Florence for 3 days which was hit at that time by a heat-wave, and did not feel like walking a lot. The bus stop is just a couple of blocks from the apartment, so it was not an issue. We did not meet Bitte but were welcomed by her parents who gave us all the information we needed, including tips on restaurants, markets and shopping, which we found very useful. Overall, a great experience. We have no problem in recommending this apartment for those who would like to discover beautiful Florence.