He was there waiting for us when we arrived. However didn't have much time to explain anything. In my extensive airbnb experience I have never encountered an apt as dirty as this one, and there were mosquitos inside which bit me the whole stay. Also it was super cold at night and I wrote to them asking if the heater worked and they never replied. The apartment itself was big and spacious. The location was good too. Also they weren't flexible with the check out time we wanted to leave the luggages a bit more but they just said NO. All in all the apartment is okay, except for the things I mentioned above