My Mum and I came to stay for four nights in Isabella's charming apartment in Florence. We had a very warm welcome and both Isabella and her assistant Ketty greeted us on arrival and checked we had everything we needed - they even ordered us a pizza as we arrived in the evening without having had dinner! (They also left us some tea, milk, coffee, biscuits etc. and a gift of special Easter cake which was so thoughtful).
The apartment itself has everything you need and is very comfortable. It's in a beautiful historic building with lovely interiors. The only small downside is the traffic noise but this is to be expected in a central location - and Ketty told us they are changing the windows next month which will solve this.
I would definitely recommend the apartment and you couldn't ask for nicer hosts (we were even given a lift back to the airport on our last day!).
Thanks again to Isabella and Ketty for a lovely stay - I hope we can visit again some time!