Our stay in Florence was really terrific and we would highly recommend Chiara's place. It was quiet and peaceful at night and very clean. Viola was communicative and flexible the day we checked in and her rundown of the map of Florence as well as the bus system and some good recommendations on places to check out for a drink even on the complete other side of town. We felt very secure given there were three doors to get through to get into our place and really loved the terrace even though the heat was pretty brutal so we could only use it very late or early! The A/C works well in each room and kept us cool during a very hot time in the city which we appreciated. Between that and the convenient location it was helpful to come home to rest for an hour or two during the worst of the heat without feeling like you were losing too much time in exploring Florence during our trip but not totally exhausting ourselves. Really nice stay in a comfortable and convenient place with great team to ensure that you had information to use in getting to the location and in exploring the city. Thank you to everyone on Chiara's team - Viola in particular!