The Ely House was a perfect choice for my family’s time in Florence. Eliza was so responsive, emails back through Airbnb almost instantaneously, made the check-in process a breeze, sent me pictures mapping out how to find the apartment from the train station (easy 15 minute walk if you want to stretch you legs after a long ride). She also left such special surprises to greet us (the Italian biscottis and Chianti). The apartment is sparkling clean, the beds were incredibly comfortable, and the simple living room area made watching a late night movie totally fun. The bright kitchen has everything you need. It was so relaxing that I decided to go to Mercato Centrale (a short walk) for some fresh pasta and pesto, and I cooked my youngest son a quick, late afternoon bowl of pasta, after an 8+ mile private guided walking tour, so he was able to wait for our late dinner reservation. The modern showers, great AC and washer/dryer were huge benefits. Although the apartment is technically on the second floor there really are four cement flights of stairs to walk up. Eliza’s partner Nicola met us at check-in and helped me up with my suitcase so not much to complain about. He also explained everything in the apartment so we had no surprises. Don’t bother doing any more research. This apartment is where you want to call your Firenze home!