Beautiful, unique apartment. We arrived to music playing and wine/snacks available should we want any. Very helpful & detailed manual with a number of local suggestion. The host was readily available and responded immediately, and was extremely helpful when my boyfriend needed suggestions where to go to see a doctor for antibiotics. They even called us a cab to the nearby hospital on our way out. Would 100% recommend to any couples or individuals visiting Florence. We only stayed two nights but would have loved longer!