Our stay at Elena’s apartment was absolutely wonderful. The space is obviously very well cared for. Clean, bright and furnished with everything you need to enjoy your stay in Florence, including a massive bathroom – quite a luxury in Europe. Exposed stone walls and wooden beams add to the charm of the space. The apartment location couldn’t be better! Centrally located, it was a short walk into the center of town. We enjoyed the convenience of easily walking everywhere during our stay.
Elena’s warmth was evident before we ever left on our holiday. Ahead of my trip, I asked Elena if there was a vegetable peeler in the apartment. At the time of my inquiry, Elena told me that there was not, but she told me she would happily pick one up for me, and it was waiting for me when we checked in.
Upon arriving, Elena greeted us warmly and showed us everything the apartment had to offer. From the two generous bedrooms, eat in kitchen, washing machine and large, luxurious bathroom – she made sure we understood where everything was, and how each appliance worked.
During the tour, we asked about the nearest supermarket. Elena provided several options and then walked with us to the supermarket.
Elena checked in with us via text several times throughout our holiday. She responded promptly to every inquiry and request – I wonder if she ever sleeps! She provided guidance as to how best navigate for our half-day trip to Fiesole, and her instructions were perfect. She made several wonderful recommendations for restaurants and even proactively booked reservations for us. We enjoyed local fare at several restaurants that Elena recommended, and they were all excellent.
This was our first Airbnb experience, and Elena set the bar very high for future stays. She is knowledgeable, caring and clearly cares deeply for her guests.