The apartment location was perfect. Close to the Duomo so we could run back to use the bathroom between site visits. We were not met at our arrival as we were told, left out in the street for about 15 minutes then unclear instructions once inside the hallway. One set of towels for our 4 day stay and were charged 20 euros when we requested two more sets. It was nice to have a washer but the dryer was useless since it took 5 hours to dry a load. There were plumbing issues too, water all over the bathroom floor after showering and everything was wet-walls, sink etc.