From the outset Stefano was super responsive and professional. They met us at the home for an introductory tour, gave us suggestions for sightseeing and restaurants and offered to make reservations for us. The flat blew us away. It is absolutely gorgeous and very spacious. Beautiful antiques throughout and modern amenities. Beds were very comfortable. Our family of five had plenty of personal space which we needed at this point in our vacation. Very centrally located - 2 minutes walk to the Duomo and many locations circle the flat from there. Highly recommend!!!