The apartment is beautifully appointed and very comfortable, and the check-in was very quick and smooth. Ludovica was very helpful in arranging an earlier check-in so we could explore Florence without our bags on the day we arrived. The location is perfect for sightseeing.
One note about the location: Piazza Santo Spirito was quite loud in the nighttime, at least during our stay, but that didn't take away too much from the experience of the apartment. Maybe bring some ear plugs if you are a light sleeper. Otherwise, our stay at L'Incanto was perfect!