We spent 7 nights at Poala’s flat. In total we loved staying there and loved Florence. We were very happy to stay for the week to truly get to know the city. The location was great. The market was also great. Not only were there lots of great restaurants around but also we were able to buy fresh pasta at the market and make our own meals a few nights. The flat was very comfortable and cozy as well as very well decorated. The kitchen is set up very well to be able to cook. The pictures give a very accurate picture of what to expect. We also loved the terrace with the view of the Duomo. It was warm every day outside but we never needed AC as the place stayed pretty cool. Easy check in and check out process and easy to communicate with Poala.
There are a few things to consider. There is not a lot of privacy. It was great for the two of us but we would not have felt comfortable if we traveled with anyone else as the two bedrooms are connected by a door-less hallway. The second story has both bedrooms and the ceilings are pretty low in certain areas. I’m only 5’9 and I hit my head a few times going up the stairs inside the flat as well as going into the upstairs bathroom. So if you are tall be prepared to duck your head. It is up two flights of stairs and no elevator. Did not deter us but worth noting. The flat gets a lot of street noise and is pretty loud late into the evening and again starting early morning. We had a Bluetooth speaker we brought and had no problem drowning out the street noise with white noise but without it we would have not been able to sleep it was so loud. I suggest bringing a cheap speaker for that.