Nice comfortable place up one flight of steps in a very central part of town - right next to St. Croce square and easy walk from all the museums and key attractions of Florence. Marialuisa and her husband were excellent about making our check-in very smooth and he was waiting for us with the key when we reached in a taxi from the airport. He also gave us very helpful tips on where to get our clothes laundered, where to buy groceries, etc. The bedroom has a good fan but no air conditioning but we did not find that a major issue since the apartment is on the lower floor of an old building and tends to remain fairly cool, even when outside temperatures were in the low nineties (F). There is also a taxi stand less than 50 yards from the apartment so you can easily get a cab to the train station or airport. The cafes in the area are so plentiful and reasonable (3-5 Euros for a sandwich, 1-2 Euros for a cup of coffee and 1-2 Euros for a pastry) that we did not even use the fully functional kitchen that the apartment offers. Overall, a very pleasant and smooth stay.