Communication ref arrival was a bit difficult but mainly due to my inability to get an Internet connection! Recommend using txt not email and you'll be fine. Otherwise all was fine. The apartment is just lovely. I'd go back there like a shot. It's small admittedly but has everything you need and is beautifully decorated. Lots of character. The small rooftop terrace is perfect after a long day of sightseeing (or shopping!). It is up lots and lots of stairs so if you're not over mobile it wouldn't suit. Took our breath away at first but after a day or two of walking round Florence we were much fitter and by the end we were tripping up the stairs like young 'uns. A great cafe just across the narrow road for breakfast and coffee. Location is perfect. It's right in the middle of things and lovely to walk out at night and just wander. Highly recommended. Thanks for a great stay. If I had to make any recommendation it would be that a couple of comfy chairs would be nice. When you've walked so much a nice sit down is welcome