Lorenzo was really friendly and the apartment was in a great location- within 5-10 minutes of walking distance from the Duomo and the train station. There were also lots of restaurants nearby and gelato places! We could walk anywhere around the city from our apartment and it was great! The room and bathroom were clean and the air conditioning was great for hot weather. They also had a computer and good wifi in case you need to use that. The only downside was there was not a fridge in the apartment but there was a mini market next door! We would definitely recommend it!