We had a lovely time in Florence and at Francesca's apartment!
We really enjoyed the area -- very central and easy to get back to at the end of a long day. There are plenty of restaurants nearby, and we always ate well (the restaurant next door is outstanding). I felt very safe all around Florence too.
The flat was clean and perfect for 2 people -- private space with shower, bathroom, kitchenette, and a really comfy bed.
Francesca messaged us quickly when we booked the apartment, met us on time for check in, and was always available if we needed to message her during our stay.
I 100% recommend!