Monica is a marvellous host. Right from the beginning, she was so kind and patient in helping me with my many enquiries to secure the booking. Whenever I had questions, she responded promptly. She had even gone far to search for local transport information and translate it into English for me! The room I stayed is very spacious, clean and lovely. It also has a nice private bathroom which to me is very important. The extra things Monica has provided, like a good choice of espresso, tea, snacks and fruits, and even a small fridge, showed that she is a very thoughtful person, attending to small details. She has also prepared some very useful information about the local area and suggestions for sightseeing etc. The location is very good; it is close to the River Arno and within manageable walking distance to/from the main attractions. It is also easily accessible by buses. I thoroughly enjoyed my stay.