This is a great apartment, which I would definitely recommend. It is spacious, secure and within easy walking distance of the main sites of Florence. The facilities included electric hobs and a combi microwave for cooking, a washing machine, WiFi, TV and an air-conditioning unit/heater, which were all in good working order (though we didn't need to use the air conditioning or heating, as the temperature was fine as it was). Chiara provided us with useful information about the city and responded promptly to our queries. If you are thinking of visiting this wonderful city and are looking for a base, this would be an ideal choice.