This was easily one of the best apartments I’ve stayed in. Communication was excellent and checkin was very easy. The apartment itself is so nice - extremely well stocked, clean with lots of windows and interesting views. The location is the best in Florence, with all major sites accessible by foot in minutes yet a little south of all the hordes of tourists. There are a lot of stairs as it’s on the top floor, which is mentioned in the listing- good exercise in my opinion! I highly recommend!!