This apartment was very spacious and comfortable for our family of 5. The apartment was well equipped with every necessity (including thoughtful wine and food). We appreciated the lift for the luggage. Everything was very clean. Great communication, easy check in, and advice/assistance for booking activities. The apartment is in the city center and is convenient for walking to/from the train station and all attractions. Given city center location, there was some street noise and the wonderful bells of Florence are audible. If you are a light sleeper, ear plugs may be helpful. We would happily stay here again.