Alessandra's place was well presented when we arrived and she greeted us with a bottle of wine and an explanation on the local spots etc which was lovely. The place is clean and nice and quiet. Close to Florence but still removed enough to feel remote with a very relaxed feel. This aspect, as well as the private pool and bbq were why we chose Alessandra's place. We wanted to have five days by the pool and to cook fresh produce on the bbq. Unfortunately, when we arrived Alessandra said the pool was not fit to swim in. This was on the Saturday and she told us that the pool man would arrive on the Monday to clean it. On Monday there was no sign of the cleaner and it wasn't until around 5pm that he arrived (after we had contacted Alessandra and airbnb). Alessandra stated that it was because of the rain that we could not swim in the pool, however, when the pool man finally arrived he explained that the pump wasn't working and chemicals hadn't been added, this was the primary reason we hadn't been able to swim in it to date- not the rain. This made sense as you can usually swim in a pool post rain and also when it's raining if the pool pump is fully functioning. This was very disappointing as the private pool was the primary reason we booked this airbnb. The bbq was rusty and filled with cobwebs which was also very disappointing. Alessandra was receptive to our queries about the pool, although she insisted it was solely because of the rain that we couldn't access the pool for half of our stay which the pool man explained was not the case. Alessandra's cottage is lovely but unfortunately the pool and state of the bbq (which could not be used without a thorough clean) impacted significantly on our experience which was quite disappointing. The electrics also shorted out 3 times in one day, luckily the pool man showed me where the fuse box was which was about 30meters away from the cottage. Water also only came out from about 10% of the top showerhead from the side of it. We feel if some maintenance was carried out this cottage could be an amazing place.