The apartment looks exactly like it does in the pictures. We couldn't easily contact Thomas' assistant (Sylvia) at first, but he helped us as much as he could before we arrived. Sylvia was very nice and met us at the apartment to let us in and gave us a tour. She even helped arrange a taxi to pick us up at the apartment to bring us to the airport the day we left. Unfortunately, the hot tub was broken by the previous guests and the apartment smelled a bit like cigarettes but other than that, everything else was good. The location is very central and close to everything. Grazie Thomas for letting us stay at your beautiful loft!