Irene was a great host. The apartment was well equipped with everything we needed during our trip, including plenty of blankets/pillows/towels etc. It was also not very far from major attractions and we managed to see everything on foot. The only problem we faced was that the apartment was broken into, we came home to find our belongings scattered everywhere, suitcases were open and some of our belongings were stolen (approximately £120 value). The host didn't have insurance and neither the host nor airbnb covered our losses and the airbnb customer service was actually very rude when we contacted them about it. The lady on the phone said that "when you're in a restaurant and your things get stolen the restaurant doesn't pay you". Renting a flat is not the same as going to a restaurant and we would assume that our belongings would be safe. It was very uncomfortable to have our privacy breached and we have of course lost money as a result of it as well. It was also a bit uncomfortable staying there afterwards knowing that criminals had been there and might come back. I wish the host has been a bit more communicative about the lack of security in the building (no security cameras in the building or on the street for example) and that this might be a dangerous area since the host seemed to know how the doors were breached (with a credit card). The street the flat is located in doesn't have a lot of street lights either. I would advise not to leave any valuables in the flat and take locks for your suitcases. Don't assume your belongings will be as safe as if you're in a hotel.