We have received a very good welcome by Manuela and her husband. The flat is very nice and in the heart of Firenze and has a rooftop with an amazing view of the Duomo. I would have given 5 stars if it wasn't for the fact that my friend and I have been accused to break the iron board (which was used and put back under the hosts supervising) and asked 50€ of damage, all through only a message on the door. We felt very unwelcomed after that, although we didn't see them anymore in the flat during the rest of our staying. I'm very sorry, but that's not how you welcome your guests.