My two teenage daughters and I had the most wonderful stay at Gianfranco's comfortable and homey apartment! Upon our arrival Gianfranco warmly greeted us, helped us with our luggage and showed us all the "how-tos" of the flat with the help of his lovely wife and son. A very nice gesture from the family were the bottles of water, Nutella spreads and jams and delicious bottle of Chianti provided for us in the kitchen! Another "gift" was the comprehensive and extremely helpful guidebook Gianfranco provides to his guests. It really has everything one needs to know to make the best of a stay in Florence. Great recommendations for important sights, restaurants, gelato shops, grocery stores, maps to everything and manuals for all the appliances in the apartment. The apartment is very spacious for its excellent location in one of the most charming areas of the city, one block from the Arno River. It is very close to all the top tourist sights, yet quiet enough for a good night's sleep. The rooms are big and comfortable and it was nice to catch up on some English-language news via the satellite tv stations on the large flat-screen TV. The wifi works great and all the appliances are high quality. The shower has good pressure and is spacious. The washer/dryer is the best we've used in Europe so far. The lighting is bright enough and in the right places. Of course, it was great to have an elevator since we had a lot of luggage. Upon our departure, Gianfranco again helped us with everything and even went around the corner to get a taxi for us to take us to the train station. All in all, we were extremely pleased with our accommodations, host, and the gorgeous, treasure-trove that is Florence!