Francesca's place is exactly as described in the pictures and in the ads. A little hidden gem in the hearth of Santa Croce - 200 m from the famous church. We were kindly welcomed at the check in and as in possess of a car Francesca guided us to pay the congestion charge having crossed the center of Florence with a car - if you intend to drive to Francesca's place be warned that Street are very narrow but the address she provided when put on the sat nav literally gets you on her door step. So no worries. Place was clean and all amenities up to date with the latest standards. Place can get cold a night but air-conditioning functioned very well. Definitely reccomended to anyone interested to visit Florence and walk around and no need of public transport.