We had a wonderful stay with Cinzia in Florence. She bought my boys a special treat on arrival and made us feel so welcome. Cinzia's communication was excellent and she was always prompt when we had a question.
Cinzia's residence was in a prime location, only a couple of minutes from the Duomo (we would hear the bells chiming throughout the day). All facilities, including supermarkets, were close by which made it easy for our stay. Rail Station was only a 10 minute walk, and there were lots of eateries close by.
Cinzia's residence had everything we could need. It was easily accommodating for a family, with excellent security.
I would definitely recommend staying with Cinzia for a real Florence experience.