Our family of four loved staying here. The apartment is wonderful - very spacious and clean. The wi-fi was great. The bathrooms were very nice and the kitchen had all of the necessities including an espresso machine (they even provided espresso pods for us).
Location was absolutely perfect. 5 min walk to Duomo, Academia, Ponte Vecchio, great shops and restaurants. No more than a 15 min walk to everything else. We signed up for two excursions with two different companies and both meeting spots were within a 10 min walk from this apartment. You can shop at high end luxury stores as well as from the local street vendors by just walking a block.
It was also so nice to have air conditioning and a washer in the apartment.
The apartment is very well priced and so much nicer than other places that charge more. I was concerned about the lack of natural light and the noise after reading the other reviews but it was not an issue at all. The vendors moving their carts in the morning was pretty brief in the morning (maybe on an off for about 15 minutes) and did not bother us. We were out a lot exploring Florence but also spent plenty of time inside the apartment and it was very nice and relaxing.
Cristina was great. I needed to see a doctor for an allergic reaction from a bug bite (received in Cinque Terre). Cristina made an appointment for me at a nearby urgent care that was only a 5 min walk from the apartment. The urgent care was great – it only cost me 50 euros and the medication cost 5 euros.
Cristina also arranged for a taxi to take us to the airport. The train station is about a 15 minute walk from the apartment if you prefer to take the train instead.
I would definitely stay here again and would recommend this place to all of my friends