The place was great, just like the pictures. The neighborhood was so walkable and let me have a window into the local life. Erika and family made us feel welcome and her dad helped carry my mom's bag up the three flights of stairs after a long day of travel for us. We ate often, grabbing take away on borgo pinti (sandwiches and cappuccino) and walked back and forth to many of the plazas and duomo. Just left out of the apartment doors, you will find a local street with tons of shopping and food, end of block, cross small street go under archway and left. This is the place to be at night! We also used the brochure to book a day trip to Luca and Pisa which we loved, very professional, direct to two great cities.