We loved this place. It sits right over Piazza della Signoria and has the best view of Palazzo Vecchio and the tower. I took several pics right out of the window. The AC works great in the apartment and it is very comfortable. The building does have a small elevator which was great for luggage. The kitchen is well stocked as well, we made tea several times. Bathroom is a great size for two. On check in we had some small water issues which is partially due to the age of the building (keep in mind most buildings in Florence are very very old). Giovanna was very responsive and made sure everything was taken care of quickly. Keep in mind you'll hear more outside noise with this being right over a Piazza. Most everything quiets down around 11 PM or so. Definitely recommend this for Florence as we were a 10-20 walk from the most furthest places.