Me and my family had a great time in Italy and especially in this wonderful apartment. It was very near the bus station as well as the main attractions. I couldn't meet with Sara personally, but Stefano was extremely friendly and helpful. The apartment is really big, it was clean and tidy. Sara was really helpful and responsive. I would definitely recommend this apartment to anyone that wants to spend a few days in Florence. We were absolutely pleased with the vacation. It's worth the money.