Nice room, nice family, great location. Not a lot of interaction with host or family, but Fiamma does welcome with a description of the area and local spots to eat. The room is a good size, bathroom is clean, no kitchen access or refrigerator (as decribed), no AC (but fan available on request). It's minimal but nice accommodations for 2 (in our case) at a solid price, in a really great residential area with cafes and small stores a short walk away. House is on a steep hill, not an issue for us. Beautiful 25 minute walk to get to the edge of downtown Florence, or take a bus from around the corner.