Andrea was welcoming, polite and gave us nice recommendations for the city. The room was clean and nicely arranged for us. It is like staying in a true professionally run bed & breakfast. That said, I left a pair of pants in Andrea's house and wrote to him twice afterwards asking if he might send them to me. I realize this would be a hassle for him but he never even responded to my messages. I thought this was rude and left me with a bad feeling about the experience. For this reason we would not stay with him again.