Carla is a thoughtful host and provides her guests with a wealth of suggestions on what to visit and places to eat in Florence. Everything was as described in the listing for the guest room and amenities. Despite lack of access to the kitchen, I frequented some reasonably-priced cafes and patisserias within a few blocks of the apartment before and after a day of sightseeing. Carla is warm and welcoming, as is the space she shares with guests. We managed to have some meaningful conversations using an online translator that mitigated our mutual lack of speaking each other's native language!