Ausilia was a great host and was very easy to reach when in need for any questions and or concerns. she left very useful tips and numerous recommendations that we tried. the apartment was just as displayed and was perfect for my two friends and I who stayed in Florence for 5 days. the apartment was well kept and all necessities were provided. the location was very city central and near various monuments and sight seeing locations. however, the main floor does give rise to a-lot of mosquitos during their warmer seasons and must prepare for lots of bug bites!