We cannot recommend Betty's place highly enough for a stay in Florence. We were welcomed very warmly and made to feel immediately at home. The apartment is in a great location, handy to all shops and facilities with the Duomo at one the end of the street, Galleria dell' Accademia at the other. Betty responds immediately to queries and offers a list of helpful suggestions and information about Florence. We cannot fault Betty's place; it is a true gem. You will not be disappointed.