A charming a quirky apartment with a view and location that can't be beat, we loved our stay here. The check-in process was very smooth and we loved opening our window to look out on the duomo. The only downside was the air conditioner making a loud noise. Our host was very prompt in response and did send a repair person to try and solve the problem, to no avail but we appreciated the quick response and attempt to fix and it did not deter from our stay too greatly once we got used to it.