Caterina was waiting for us when we arrived and explained everything about the apartment. We got a map and she showed us all the sites and how close we were to everything, like Santa Croce and the Duomo. In the kitchen we found coffee, sugar, butter, salt and pepper and even some juice, so it was well stocked. The beds were comfortable (although slightly creaky) and there was plenty of linen and even shampoo and shower gel.