Leonardo responded positively and effectively to everything we asked of him before we left the UK and throughout our stay, including buying some provisions for our arrival and booking a taxi for our departure. We couldn't have asked for a better host. His apartment is beautifully and practically furnished (as seen in the photos and as described), just perfect for our party of two adult couples. The apartment is quiet and located in a pretty and safe area with shops and restaurants on the doorstep, which is a ten minute walk to many more in the city centre. There are views over the roof tops to the Duomo and beyond from both bedrooms, which enticed us back into the city for each day's sightseeing. A highly recommended place to stay in every respect.