My husband and I had only a one-night stay in Florence at the Arno Boutique Hotel, but it exceeded our expectations, even more so because of the attention given us by host Homam. The room included everything we needed, including a refrigerator, iron with small ironing board, a closet to hang and store our clothes and stuff, small balcony with seating for two, large bathroom, air-conditioning, and even a Nespresso cappuccino maker already filled with water and ready to go. Check-in was a breeze because of Homam’s precise instructions, and any questions we did have were answered promptly. We had to unload stuff from our car so Homam arranged for us to be able to park it out front for 2 hours after which we were instructed where to take it for cancellation of the parking fine which we would have otherwise gotten because Florence has strict parking regulations for parking within the city. An incredibly quiet street belies the fact that the hotel is just a short walk away from the center of town and all the sites. Homam even offered to call a taxi for us when it began to rain as we were about to leave for dinner. What service! We would definitely stay here again!