The place was amazing! My friend and I backpacked Europe for 3 weeks and this was by far our favorite accommodation we had the entire time we were there! It was cute, cozy, decorated perfectly, and felt just like home. It was in a great location and we could walk to everywhere in the city. Karen was so kind and helpful and had a map with so many great places to eat and drink in the city. Every place that we tried was amazing. Would recommend this to anyone visiting Florence!