I would give Chiara's place 10 stars if I could. Her apartment is warm and homely, with the room being clean and spacious. Chiara herself was welcoming and friendly - she enthusiastically offered me tips about Florence when I arrived. Her eagerness to help immediately made me feel at ease when arriving. Chiara's outgoing and fun personality made my stay feel like it was home - I really didn't want to leave. We need more Airbnb's like hers, but most importantly, more people in the world like her.