Alessia wasn’t around the day of the check-in, but gave a very detailed and thoughtful set of instructions for getting into the apartment that worked absolutely perfectly. The apartment itself was very nice, and Alessia let us use the washing machine which was a lifesaver for us halfway through our two-week vacation. The apartment is in a very convenient part of town (very walkable to the major sites), but a bit aways from the hordes of tourists that flock to Florence. Also, the gelateria on the corner of the block has been one of our favorite finds on our trip. Overall, we had a great experience staying at Alessia’s place!!