Donna is an excellent host. She knows everything you will need in advance. Very kind, responsible, friendly ! Following her instruction, you don’t worry about staying here :) The house is the best place for traveling in Firenze. It’s a cozy and nice house. Also she can help us park in lower price. (But driving in Firenze is hard) Thanks to her, I really enjoy and love the city. And I stayed with my pet(dog), she welcomed us with smile and kindness.