Ilaria was great and met us upon arrival. She helped carry luggage up the stairs (which was appreciated because there were lots of stairs!) She gave us a great rundown of the area and recommended some delicious local spots. She also was very responsive and booked taxis for our departure.

The apartment was very nice and spacious. We were travelling with 4 adults and 2 children and this was a great set up for the group. The apartment is centrally located which made it easy to get around and enjoy the beautiful city of Florence.