Francesca was a very kind and thoughtful host. She has a beautiful flat which exceeded our expectations. It was beautifully decorated and had everything we needed. The flat is very spacious, clean and tidy (note - it is on the third floor and there was no elevator. Not a problem for us personally). Francesca kindly gave us information about the local area and which buses to get. We really enjoyed our stay and would 100% recommend to anyone wishing to visit Florence! The little pastries and chocolates were a thoughtful touch. Perfect hosts, thank you! :)