Massimo was very responsive in terms of getting back to me with promptness for our booking. His description on where to go and meet was clear and the apartment is exactly as described which we were elated about!

It is such a lovely apartment and such a fabulous location! The restaurants surrounding the Piazza are some of the best we had in Florence.

The aircon is great and works well, although only located in the living room so it did get a bit hot in the bedrooms...we were ok with the fan though.

We enjoyed cooking breakfasts and dinners in the apartment and the decor is lovely.

We initially had poor internet reception due to a big storm in Florence (no fault of Massimo), and upon hearing our disappointment and frustration got right onto it and we had good internet again within half a day.

We also dealt quite closely with Massimo's wife (Antonella) who was lovely and also gave us some great recommendations on other areas we were looking to travel to! We loved our time here and would highly recommend it to anyone who wanted to stay in the centre of the old town. Thumbs up from us!