We had a wonderful stay at Eugenia's place. She is the perfect hostess. The day we got in, she warmly welcomed us, and provided a lot of information on where to go & what to do. She had excellent recommendations for local food & markets. She truly made us feel at home in Firenze.
Location is great, on a very quiet neighborhood street but decently close to everything. Not bang in the center but at the edge of the center. About a two minute walk to Santa Croce Church, 15 to Duomo & Ponte Vecchio, 25-30 to Santa Maria Novella, 25 to Oltrarno neighborhood.
The apartment itself is spacious, comfortable and very charming. Very well suited for couples & families. Ideal for 4 people. The bathroom, however, is tiny - especially in comparison with the rest of the apartment. But, the space is well utilized & we didn't have any problems.
On day 1, we had issues with the sink stopper not working and no hot water. But, Eugenia was super responsive and got the hot water issue fixed within hours of us notifying her. She was apologetic and kept us informed of the progress.
Despite these minor inconveniences, we are very happy with the apartment and highly recommend it.