Massimo's place in Florence is situated in a good area and has an amazing view. However, the over lack of communication and specifically in regards to the fireplace was very disappointing. The cleanliness also lacked a bit as when checking around the couch for a lost item there was a thick layer of dust. Not to mention in basically all of the corners of the property there was dust. It wouldn't take much to fix this issue but again the lack of communication was a bit disappointing.
I also forgot the key in the door the one time when leaving and due to the somewhat archaic nature of the key and lock system Massimo had a very hard time getting back into the apartment. I understand this was my fault but if it were updated to something a bit more modern I don't think this issue would have happened. Or if there was a door handle on the outside...
Overall the stay was nice, but I think you have to be a specific person to enjoy this property.