This is an overall very nice apartment. The pictures are accurate, the space and location very nice and comfortable. With a bit of attention to detail, this place could be improved. As it was quite expensive, I was surprised with the lack of supplies and poorly equipped kitchen. No wine opener (in Italy), no laundry soap, no coffee, no kitchen towels, no paper towels, and little toilet paper. The inside door knob came off and we did not have any tools to reattach it, and worried about getting out in an emergency. I contacted the host but never heard back from him. The handle to turn on the water in the kitchen was missing a screw and came off in our hands whenever we turned the water on. Several of the outlets did not seem to work, we could never get the dishwasher or microwave to work (I do not know why) and the panel above the toilet with the flush buttons fell off the wall. The building elevator is quite small and difficult, but did get the suitcases up and down. We did love the proximity to all of the sights in Florence.