Riccardo was not there when we checked in but we met with the lovely Marina. We had a small stressful beginning as after a long drive there was no space in the parking lot so we had to drive around in busy traffic to find some street parking, so all was fine in the end.
The apartment is even better than the pictures! It's a lovely, spacious and clean studio flat with highly effective air conditioning (amazing after a hot day's walking in Florence!) It's fully equipped and has many pamphlets with all sorts of useful information available. It's slightly noisy due to traffic but this is to be expected in the great central location. The bus no.22 is just around the corner and gets you into Florence in just 20 mins or so.
We had such a lovely stay and would recommend to anyone needing somewhere in central Florence.