Pamela's apartment is wonderful! Right in the city center, just a few blocks from the Duomo (Brunelleschi's Dome)! The apartment is in an historic building with high ceilings and wonderful architectural features. The living room was extremely comfortable, and the bed was great! We felt like we were at home. The kitchen was small but very well equipped. We made lots of meals at home - a grocery store is just down the block. We did not meet Pamela, but her mother met us and was very helpful. This is a wonderful, wonderful place and we had an amazing time in Florence!