Lysiane was patient with our late arrival - my luggage did not make it to Florence, so we were delayed by an hour in dealing with that. By the time we arrived, we were hot and tired, and I'm sure Lysiane was ready to leave. The place was smaller than expected, but in the end it was fine and very comfortable for just the two of us. The neighborhood was safe and quaint, with a friendly bar (tiny café) and small market just below the flat. Great location.