From the first contact to our finale Luca was the perfect host. We felt he was so warm and inviting and could not have been more helpful. He sent easy directions from the train station to the local bus (even with heavy luggage on wheels and it was easy enough to do) and met us at his bus stop, assisted with our luggage to his gorgeous apartment. And yes there is a lift. Luca provided some yummy welcoming treats on arrival which were truly appreciated. He was always available whenever contacted even late at night where he came over with special power connections another time with extra blankets. Lucas apartment is just what we were looking for comfortable, clean and a real feel of authentic Florence. Location was perfect for us living like the locals. It was far enough from the tourists area but close enough to walk (20-30mins) to the main sites of town or easy ride by bus (10mins). Being vegetarian I was so pleased to find some great eating places in our neighbourhood within a block or two. Even bought the best boots in a little boutique just around the corner at half the price from what we found down town. Do not hesitate to contact Luca as I am sure you will have a truly wonderful memorable stay as we did and feel like a local. Enjoy! We will surely come back and stay when next in Florence. Heartfelt thanks Luca from Pamela and Robert!