Irene is friendly and kind. I found her home to be clean and fairly tidy. Her kitchen is great and easy to use. When I was there unfortunately Irene was in the process of moving things and having some work done to the front of the house. For that reason the furniture in my bedroom wasn't as the photo described - as there wasn't any furniture in there except a half made bed and a small table. Irene hadn't got round to constructing it yet and finished it after I arrived which wasn't a very comfortable situation for me as I had to leave the house so she could do so. The area is great - just a quick bus into town and it feels very safe. It is very close to the Florence Academy of Art which was great for me. And down by the River Arno there are some great running paths. There's not much to do in the evenings but it does feel like a very safe area. Overall it was easy to come and go, and Irene made things easy, it's just a shame about the initial contact in which she asked me to wait for a few hours in the station before she could meet me (but then eventually found some one) and then the construction of the furniture after I arrived. Aside from that, it was fine. The bed is on the small side (an ikea day bed) so I wouldn't recommend it for tall people.