Bed was comfy, air conditioning worked well, and in a good area. Daniele had good knowledge of the area and recommended some great places to go. He does collect the 2€ per person, per night city tax. No elevator (common in Firenze) but only a few floors up. We asked for his 5€ per person breakfast but nothing was there in the morning when we had asked for it. His check out time was 10 am.