This apartment was perfect. Great location in the heart of Florence, but also very quiet because the 3 living room windows face a side street and the bedroom window faces the inside courtyard. The large tub/shower was great to come home to after a long day around Florence. Both the bedroom bed and the couch bed were both comfortable. The wifi was strong. What made the place so special was Roberta. She was very kind before and after check in. Offering advice and made 2 restaurant reservations for us. The informational booklet they provide was very helpful as well. There is even a collection of travel guidebooks in the apartment I loved to read and it even helped us decide to take a day trip to Siena because I read the guidebook located in the apartment. If we ever return to Florence we will stay here again.