I have stayed at 5-6 AirBnBs in Florence, and this was one of my favorites. Lola has done a wonderful job renovating the space with beautiful furniture that is very calming in color. The bed and pillows were especially comfortable, which you do not often find in Europe. It is very quiet, which is very nice, as I have stayed in other apartments where you here the people on the street. The garden and outdoor bath are an exceptional find where there often is no outdoor space. Lola responded quickly, and though I had no problems, I feel she would come help quickly if so. I will definitely stay here and and recommend it.