The views are priceless!! I installed the Airbnb app and communication was efficient and prompt. Pablo and Samuel met us exactly at the time agreed upon. The spent time explain how things functionin the apartment and sites and restaurants to visit near by. Laundry detergent and coffee pods were supplied in the apartment. The bed was comfortable for an Italian bed and the pillows were memory foam. There were a few quirky things about the apartment but that's gave you the true experience of living in Florence. The location was perfect. Great smoothie and breakfast place on one side and great coffee house and nighttime bar to get appetizers at night. The view...Wow!!! The front balcony looked over the streets where we did a lot of people watching and the back faced the Duomo. To be so close at night when it was all lit up was amazing! Loved this place!