Mauro's parents was waiting for us upon arrival with a bottle of wine and biscotti. He made dinner reservations for us and even called to secure a taxi for a 4 AM ride to the airport. He is so charming; helping us answer all the questions we had and made many recommendations for eating, markets etc. The apartment is one of my favorites in Italy, warm, beautiful furniture and rugs and with a wonderful location in Florence. We were a family of five adults and it suited us perfectly. Will definitely stay here again when we return to Florence!