Ambra was an excellent host. She was able to meet us early to allow us to drop off our luggage and walk us through everything. Her daughter was also there greeting another couple who had just arrived, and was wonderful. We dropped our belongings off without a hitch and were able to wander the city while the place was finishing being cleaned. We cooked 2 meals with no problems, plenty of hot water, clean drinking water, and the washer/dryer was a wonderful plus. The location could not have been more perfect. Pretty much a 5-10 minute walk to all the key sights and the train station. Absolutely perfect!