Since he was out of town when we arrived,we just had the chance to meet Tommaso in person on the last day, when he meet us during the checkout and also offered to call a taxi to the airport. His mother, however, received us on our arrival and was very helpful, showing the apartment and giving us clues on the surroundings . The apartment is exactly what is shown in the pictures, on a very convenient place and very confortable. I would recommend it to anyone going to Florence.