Our experience in Ekaterina's apartment was amazing! She was incredibly helpful, with lots of advice for both Florence and Cinque Terre (where we were coming from) leading up to our stay. She met us there and made sure that all our questions were answered and we were settled. She was very flexible and let us drop of our bags before the apartment was quite ready for us so we could immediately go out exploring. The apartment is incredibly clean and tidy, and it was wonderful for two people - both the bed and the pull out chair were very very comfortable. The apartment is quiet and met all of our needs. The shower was great, lots of hot water. The apartment is in the middle of the old part of the city and an easy walk to all the sights. If we went to Florence again we would absolutely stay here again!