Overall a good stay, would recommend.
Pros:
1. Location is the best you can get in Florence
2. Apartment was clean, shower/toilet/sinks worked well, not too loud at night despite central location
3. Good communication from Sid when we needed anything
Cons:
1. Guest beds were very uncomfortable
2. Lots of stairs to get up to apartment
3. AC only worked in living room and fans weren’t in best condition, but not a huge issue.