We loved staying at this apartment. It is clean and modern, and was extremely comfortable. We are a family of four with two older children. The kitchen is well-equipped, and the two bedrooms each had their own bathrooms. The beds were very comfortable. Plenty of towels were provided, too. Alessio and his wife, Laura, were very, very kind. Communication with them was very easy, both in email and in person. They met us at the train station (literally around the corner) and gave us great information to help us with our stay. The only small (and really it was not a major issue) is that the apartment is not located right in the center of the major "touristy" areas. It is really only a 10 minute walk or so from most areas in town that visitors will be at, but families with younger children, or those who would prefer to pop down to a local outdoor cafe, will find this location a bit more challenging, especially in the summer heat and crowds. The beauty and comfort of the apartment more than makes up for it, though, and our hosts were so lovely that we would absolutely consider staying there again. The hosts even gave us some information about what do do outside of Florence, and we loved their advice! Absolutely a lovely experience overall!