We loved staying at this lovely apartment. It was very clean and had plenty of space! Bitte was very helpful and answered all of my questions before the trip very promptly and clearly. She also gave a long list of excellent restaurant suggestions prior to our arrival. The hosts parents greeted us upon arrival and were extremely polite, helpful, and spoke great English. They gave us a rundown of all the places to go in Florence and what busses to take, which was extremely helpful because we weren't familiar with how to buy tickets, know what bus to take, stamp the tickets, etc. The location is within walking distance of Firenze Campa De Marte train station (not sure if that's spelled correctly!) and the downtown Florence area, but is also far enough away that it's a nice quiet street where you don't have to listen to noisy traffic. I would definitely recommend staying here to anyone who is visiting Florence. You will not be disappointed! :)