This apartment was outstanding in every way for my daughter and I in Florence. So impressed with the cleanliness of the entire apartment, beautiful new decor, secure locks, all dishes & cooking accessories supplied, fresh clean bedding & towels, excellent location, and A+++ customer service. They really went above and beyond to make us feel so welcome. Paolo even helped me with my heavy luggage, which was so appreciated. I would absolutely recommend this apartment for anyone coming to Florence, and I would definitely stay here again! Grazie Mille! You really helped make our experiences in Florence extra, extra... special!