We very much enjoyed our stay here. I traveled with my fiancé for 3 days in Florence. Enrico had his friend Mary meet us for check in and she was very hospitable. We had a bottle of wine upon arrival to enjoy on the terrace which was lovely! The bed was very comfortable. We received great recommendations for local restaurants! We changed our arrival time and Enrico communicated immediately. The apartment was very secure as well. The only reason I am not giving it 5 stars is the noise. It sounds like neighbors are walking within the room at night due to thin walls, we also heard very clearly “intimate” moments of the neighbors. Overall great location, spacious, clean, secure just bring ear plugs in the future if you’re sensitive to noise.