The Olive house (first floor) was the perfect spot for my husband and I to stay in Florence! After exploring Italy for 3 weeks this was our last stop in Florence for 2 nights and Gianni made everything as seamless as possible! From the day I booked his place he communicated with me right away through air bnb app, to day of check in he was very responsive and available which made everything so much easier! He personally greeted us at check in to make sure everything was to our liking and went over local tips as well, much appreciated. He also went ahead and booked a taxi for us for our early am airport departure which came promptly and without issue. We also had the most comfortable beds/pillows during our entire trip here! Would definitely return for future stays to Florence!!!