The flat was very nicely decorated. Well equipped with all basic amenities. Two complete bathrooms is helpful for large groups. The host was flexible with the check in time, and settled us in fine. Kitchen is also very well equipped right down to utensils for dining and eating. Very good location as well, near good places to eat and tourist destinations.
That was the best part of the trip. On the same day after we checked out, unfortunately the host requested a significant sum of money from us via AirBnb's dispute process. This was to cover the apparent fault of the dishwasher. We rejected the claim as we had used the dishwasher as instructed and it operated as expected during our stay. The host then said we need not pay the sum as the dishwasher is under warranty.
It is utterly unacceptable for the host to request money from us. I am very disappointed with the way the host handled the situation. Instead of the host seeking a cause and solution to the apparent fault (which was NOT present at all during our stay), the host immediately requested money from us, BEFORE establishing whether or not we caused the apparent fault in the dishwasher. AirBnb dispute resolution team also contacted us and advised we need not pay the above sums. However, it is still my opinion that the host has acted in an opportunistic manner, in the hope that we will pay the money, without even establishing whether we had caused the fault.
We had no indication that the host would have behaved like this as during the stay itself, the host was very nice and accommodating, therefore the behaviour after our stay came as a shock to us. Had we had to pay the sum, it would have ruined an otherwise pleasant holiday.