We had a wonderful stay. Antonella and Claudia were so accommodating and flexible with our changing plans. Communication was very easy. The apartment is in a great location, near the American consulate (very safe), one block from the Arno, and walking distance to all attractions. The attn to detail is high- l’Occitane and Dyptique Products, robes, pantry items like cookies, jams, and coffee. We were very impressed- it felt like a professional higher end vacation rental as opposed to renting someone’s private home. Highly recommend!