This place is fantastic!! It's right in the center of the city, just steps away from the Duomo. It's safe, clean, and wonderfully decorated. The rooftop terrace is a fantastic space after a long day of walking the city!
Our group consisted of myself, my husband, and my parents. Each couple had their own private bedroom and bathroom.
Giacomo and his team were super friendly! They even printed documents we'd lost in a stolen piece of luggage, and called the Italo lost & found service on our behalf, in efforts of tracking down the lost luggage.
The area feels extremely safe! It is situated near several bars, so you do hear some of the activity of people in the streets. However, it was never a bother to us.
The apartment does not offer an elevator/lift and is situated on the top floor. It wasn't a problem for our group, but could be for someone who needs help with steps.
We would HIGHLY recommend this apartment to anyone traveling to Florence!