Federica and her boyfriend were great hosts. One of them was promptly waiting outside the apartment at the time we had arranged and he happily showed us around the apartment. The flat its self is nicely furnished and was totally clean and tidy. Her boyfriend showed us around the place and told us of a few restaurants and food stores that they would recommend. A more detailed list that they made was also left for our viewing. Although we didn't need to contact them during the stay they made it known that they were readily available for any assistance or issues. I would definitely recommend Federica and her apparent to anyone traveling to Firenze!