We really loved the location of the flat and the flat itself was super pretty. Lorenzo was very proactive in communicating the instructions to us. Checking in and out was flexible and convenient which was great as we got to Florence pretty late at night. We would have given 5 stars if the place was cleaner. We might have been unlucky as a lot of reviews say how clean the place was but this wasn’t the case for us, unfortunately. The floor was dirty (I hadn’t brought a pair of slippers and my socks would always get dirty), the heater in the bathroom had a layer of dust, there was a big stain on the floor at the entrance (like fresh tomato sauce), there was a dead mosquito on the wall with all the blood which someone must have killed a few days before, and finally a bag of dirty towels in our room. I think we were unlucky as I said. If the place is clean is 100% recommended!!