We actually never stayed in the apartment that the review is for, because there were some issues with the plumbing and we had to be re-accommodated. The first apartment we were shown, was not cleaned up yet, and we had to be re-accommodated again to another apartment nearby again. At the end, we were moved from our original 3 beds 2 baths apartment, to a 2 beds 1 bath apartment. This made it so a couple had to sleep on a sleeper couch (instead of a bed) and two others had to share a bed (instead of having separate beds). Also, since we lost a bathroom, there were 4 of us using 1 bathroom, making our "get ready" times longer than expected.
To compensate, Lorenzo was kind enough to refund half of the stay cost to us. This was nice, but of course we would have all rather stayed in the original location. But things happen, at least it was not cancelled completely the night we got there!