Matteo did an amazing job communicating and making the check in and check out seamless. He went above and beyond to be accommodating. We were greeted with sparking wine and a spacious, spotless, condo with comfortable beds. The location was great near the sites and bars/restaurants but also away from the big crowds. We loved our experience at this Airbnb and in Florence and hope to return in the future. One of the best places we have stayed in with an incredible host!