Florence was our last destination and as much as we gave good reviews for other Airbnb hosts unfortunately, this host did not reach up to the rest. We met Cristiana at the checkin time. The room was not prepared and she was running around fixing the room. The towels she gave us were wet and we couldn't use them. She did not tell us anything about the breakfast or what time she will be serving, so we bought our own from the supermarket. Also, her kid was running around upstairs and we felt like the ceiling was gonna crack at some point. We tried ignoring the noise but at one point we had to call Cristiana to ask her kid to stop. The location is okay if you don't mind being a little far from the center. Overall She is a very nice lady but sadly I don't recommend her place.