Our recent stay in Florence at Laura's house was fabulous! Laura provided excellent instructions to get us from the main terminal via bus to the apartment. The apartment itself is excellent with all the necessities you would need (fruit, water, juice, tea/coffee, some other food essentials, washing machine/powder, bathroom essentials, etc). Laura met us at the apartment and showed us around and how to work everything.
To get into Florence is a nice easy 5-10 minute walk (you can walk everywhere in Florence!)
Laura was so helpful - we needed to print some tour vouchers and she was able to assist us very easily. Communication with Laura was fantastic and everything went very smoothly.
The apartment is in a lovely area near the San Spirito Piazza, lots of restaurants and gelati! Short walk to Pitti Palace and the Boboli Garden (which were unfortunately closed due to storm damage).
The area where the flat is located is well lit at night and we always felt very safe - people/tourists are about late into the night too.
For 2-3 people, I would highly recommend Laura's apartment as it is away from the hustle and bustle of the main city, but easy walking distance to everything you need.
Thank you Laura!