We had a very nice stay in Florence. The apartment is very nice and well located...quite close to the Duomo. Maurizio was very helpful. He met us at the train station and walked us to the apartment for check in. He has lots of good info in the apt. to review and left us a bottle of wine. He has a spare cell phone in the apt. for guests to use if needed, and he also helped us pre-book a taxi for our return trip to the train station. We stayed in four different properties during our trip and Maurizio was definitely the most helpful and attentive. Thanks!