The apt is very charming. It's also quite large. The main bed was comfortable and the linens were pressed and clean.
It feels like a unique place as it looks out into a garden. There's no views of the city here so you feel pretty secluded once you're in the place. I was grateful for the ac in the bedroom but it was very loud and I had to turn it off to sleep. I should mention the the apt feels kinda musty. The furniture and the fabrics have seen better days and i didn't really want to hangout sitting on them.
The utensils and glasses and plates in the kitchen seemed like they all needed a thorough cleaning. The bathroom is sufficient but quite small and it would get pretty jammed up if you were more than two people.
I never met Illaria but her colleague Davide met me at the apt to get me settled. Davide was mildly helpful a few times giving me the number to a taxi and the name of Internet cafe when I needed to print a museum entrance ticket. Not much In the way of a distinct or personalized experience/advice on the city but the apt served it's purpose.