Roberta met us at the apartment and showed us around answering any questions we had. She gave us a map showing places of interest. The apartment is very comfortable and well equipped for four people, though two slept on a sofa bed and there weren't many coat hangers. The bathroom and kitchen are very modern. We particularly liked the large bath and we were impressed to find a washing machine too! You will also find a hair-dryer, iron and ironing board and a television with DVD player. Roberta has kindly provided several films in English. We would say the main draw-back is the noise from the road but the huge compensation is the brilliant location of the apartment. Situated close to both the Uffizi and Ponte Vecchio as well as the Conad supermarket, fantastic ice cream parlour( best value we found) and the unmissable sandwich shops where for five euros you can enjoy a 'La Summer'- a mixture of meat, mozzarella, tomatoes and basil on bread to die for! Overall we feel we had good value and an authentic Italian experience. We will definitely recommend the apartment to friends and family.