This was our first visit to Florence and the apartment is in an ideal area of Florence. 10 to 15 minutes walk to all key museums and sites yet far enough away from noisy streets and piazzas. The photos give a clear representation of the apartment - nicely furnished, very comfortable and all white goods available. The terrace views of Florence skyline are amazing, great for sharing a glass of prosecco. Elisabetta and Leonardo provide information regarding the apartment with a walk through, ample information for local shopping and restaurants, and emergency contacts. They are readily contactable and quick to resolve any concerns. We also found the apartment to be very secure and very quiet.