Sumiyo was a wonderful host. She is very welcoming. She met us at the apartment, showed us around, and gave us some tips for things to see and places to eat. She has maps, guides, phone numbers, and reviews. We used a lot of her advice. Her apartment is true to the pictures and very comfortable. The air conditioning was a relief during the hot weather. It is located close to the sights which is also a plus. We were very happy with our stay in Florence.