This apartment really was a gem! It looks exactly as in the pictures. A beautiful apartment on the fourth floor of a very old building inside a beautiful courtyard. It was very clean, very spacious and well laid out. We stayed with our two children (3 and 5) and they loved it. The climb up the stairs is of course only for the able-bodied, but we only did it twice a day so it was no big deal. The kitchen was spacious and well-equipped. There were even staples like sugar and tea available. The bathroom was immaculate, included a washing machine and even little shampoo and lotion. We felt like we were in a 5-star hotel. It is about a 5 minute walk from Santa Croce and about 8 minutes to the Duomo. There is a tiny little food market on the corner with anything you might want for snacks or cold breakfast, and a larger supermarket about two blocks away for other needs. Restaurants, shops, etc. Are all within 5 minutes walk away. We also took advantage of nearby bus stops to get to certain attractions (you can buy a ticket for 2euros on the bus). Communication was great and check-in with the management company was very friendly and professional. My parents stayed in a 4-star hotel around the corner that wasn't as nice as this! You won't find a better place in Florence!