Lucia was very friendly and helpful! She is great about communicating plans, changes or any questions you may have. The location is great, away from the busy noisy streets, but close enough to walk to. Great coffee/bakery place around the corner. (Mama's Bakery) . Functional kitchen, bathroom, and shower, and fridge and WIFI. A lot of stairs to get to the apartment, but you will get used to it the first few days. Beautiful view and great lighting. Would definitely book again!