Gibby is a lovely person, she was so fast in communication in airbnb, so kind upon our arrival and helped us a lot during our stay in Florence. She even helped us with lifting our heavy suitcase up to the apartment's door. Thanks to her and her friend, we opened the locked suitcase and without her I am not sure what we would have done :) I would definitive recommend staying at Gibby's apartment when visiting Florence. Location is really convenient, 10-15 min by walking to city center and apartment is clean and spacious too.