This lovey flat was our peaceful haven for a week. It was perfect for my husband and me. It is very close (10-minute walk) to popular tourist sights, yet far enough away to avoid constant crowds and noise. It is only a 15-minute walk to the train station. A small grocery store is 3 minutes from the building, and within 3-5 minutes walk there are plenty of places to grab coffee and a quick breakfast/lunch snack. The bed was comfortable, plenty of hot water, a/c worked quickly and efficiently, it was clean, quiet, and although we felt safe in the neighborhood, we felt especially safe inside a gate and upstairs with major locks on the front door. We used a few dishes but did not cook or do laundry, although supplies seemed to be plentiful. Wifi signal was always strong. We did not use the TV but it looked modern. Lighting, both natural and electrical, is great. We saw a neighbor but never heard anything other than pigeons softly cooing, which we found pleasant. We highly recommend this flat for a restful, pleasant experience in Florence.