It's rare for me that a place exceeds expectations which were already high. But this flat is truly amazing: situated in a old palace yet with modern amenities to make the stay entirely memorable. Donatella was punctual, helpful and thoroughly obliging: with no one checking in after us, she offered a late check-out - the type of courtesy and generosity I no longer take for granted and really made our final day in this glorious flat in this most glorious city. Would whole heartedly recommend. Thank you Donatella.