Laura's home was perfect! Very clean, very warm, great views and lovely location. Laura was always available for questions and returned our messages immediately. Laura was there to meet us when we checked in and even allowed us to check in early so that we could drop off our luggage and make it to our Uffizi reservation. Laura took time to show us her home, answer all of our questions and even left us milk, butter, water and snacks. Laura went above and beyond to make our stay wonderful! We will be back!