I want to caveat this by saying I didn’t reach out to the host during our stay bc we wanted to site see. So I can’t comment on if they would have addressed it well or not. Based on check in/out and communication I think they would have done a good job so take the following with a grain of salt. However I don’t know how easily they could have addressed my main concern (smell)
Felt like the Airbnb probably was really clean when first posted, but maybe has seen a bit of wear and tear. I want to leave an honest review of my experience because most reviews on this listing are 4 and 5 stars. It was a decent stay but below are some of my thoughts:
Smelled like raw sewage most of our stay. I think a bit of Florence is this way and it wasn’t from within our unit, but the building overall. Not the hosts fault.
A/C did not work or negligibly worked. It was extremely hot and difficult to sleep.
The pictures gave the impression it was much cleaner/less run down/less dingy. It was pretty dark and scuffed up.
Location was amazing.
Check in/check out were flawless.
It was a decent enough stay for the price, just not worth 5 stars based on the above. I would try my luck somewhere else for that reason if I went to Florence again.