The Pitti Portrait apartment was one of our best Airbnb experiences. Lorenzo was extremely responsive and helpful to each and every question or request. He promptly met us at the apartment and even carried our two heavy bags to the apartment (2 flights of stairs but not difficult). The apartment was sunny due to the large windows opening onto the square in front of the Pitti Palace. Lorenzo had also recently remodeled the apartment and everything was virtually new. The 1.5 baths were excellent, the internet very good and the kitchen appliances worked well. His apartment instruction booklet was the most informative we’ve ever seen. We loved staying in the Oltrarno and would stay here again - at Lorenzo’s place!