Azadeh and Alessandro were extremely kind and hospitable during my stay in Florence. Azadeh was super easy to communicate with and very responsive. The check in went very smoothly. She was at the apartment to greet me and gave me all the local tips to restaurants, markets and places to visit. The location of the apartment couldn’t be better just literally few steps from Duomo. The apartment was very clean and cozy in a safe building with a lift which is not common in all of Italy. Also, the unit is on the third floor and the bedroom is on the back side so it was pretty quiet for a good night rest. Even though most of my communications were with Azadeh I got to meet Alessandro one time when he stopped by to help adjust the heater since this happened to be the coldest day in Florence. He provided me with so much information about the history of the building and the surroundings which was fascinating! Azadeh also helped arrange for a taxi early in the morning the day I was leaving which I really appreciated. I highly recommend staying at this place if you are in Florence and hope to visit again.