Giovanna went out of her way to accommodate us on our recent trip to Florence. She gave us tickets for the bus as we arrived late on a Saturday, and the news agent was closed. She let us borrow 2 of her bicycles (with locks), and did research on wineries to visit on our day trip to the Tuscany wine area. She suggested a very nice restaurant which we enjoyed very much. The home is a nice mix of all the modern conveniences, and historic charm; very spacious and bright. We thoroughly enjoyed our stay and look forward to a return trip.