Fantastic apartment, the views are as incredible as they look in the pictures! They do come at the price of a lot of stairs so not the best place to stay if you have lots of luggage/get tired legs. It was really hot when we stayed in July and the air conditioning unit in the living space struggled to counteract the greenhouse effect of the windows, we decided the best option was just to open all windows and hope for a breeze! There is no air conditioning in the bedroom so if that's an essential for getting some sleep this might not be the apartment for you. No problems contacting Alessio and the apartment was really clean when we arrived. We would recommend the apartment to family and friends and hope to return to Florence again soon.