My stay at Cristina's property was perfect. The apartment was a good size in a great, central location. It has a large open feel and was very clean. My great experience started before my arrival with important communications from her for planning purposes as well as answering questions I had pre-arrival. She met us at the apartment on time and gave us great info about the apartment, the area and restaurant recommendations. She also answered all of our additional questions. At departure she met us ontime to check us out. She also went out of her way to call us a taxi to the train station. This was better attention than I have seen at many hotels. I will recommend Cristina to any friends going to Florence.