Bianca was without a doubt our best host experience with airbnb yet! even though we unfortunately did not receive a chance to meet her face to face, she made our stay very pleasant from start to finish - from little welcome gifts (snacks, wine, coffee, fruit etc) as well as maps, guidebooks on what to do and how to get around Florence, with a stocked bathroom (toothpaste, shampoo, hair dryer etc)
We had a problem with wifi to begin with, as soon as Bianca became aware she fixed the problem asap and was always checking to make sure we wee ok and had everything we needed!
Bianca's husband was also very kind as wen we first arrived we took the wrong street and got quite lost (our own fault) and he came to collect us and our bags and take us straight to the apartment! He also told us lots of interesting facts about Florence along the way.
We made use o the gym around the corner and would have liked to use the bikes provided but unfortunately had no time!
Bus station about a 5 min walk from bottom of the hill and runs every 15 minutes to main square!
All and all a perfect stay in Florence with a perfect host(s), thank you!!