At first, I was hesitant to book because I noticed there were not many reviews, but I am so happy we chose to stay here. Ketty met us at the Airbnb and explained everything to us in person. The location is amazing. Just a 1 minute walk to the beautiful Duomo and only 15 minutes to the main train station. She even helped us by calling a cab for us when we needed it. She was extremely kind and helpful and I highly recommend anyone visiting Florence to stay here. The rooms were amazing, sparkling clean and comfortable. The AC was verrrrry cold and the WiFi worked perfectly with no trouble. There were 3 sets of keys so my friends and I could all come and go as we like. She even gave us each a map! The Airbnb was so nice and quiet at night when we were sleeping, which surprised me because of the prime location. Ketty did not have anyone booked for the next day, so she even allowed a late check out so we could easily store our luggage and explore the city before leaving that evening. You won’t regret your stay here, Ketty is wonderful!