My sister and I arrived in Florence later than we expected,however FEDERICA met us and gave us excellent service. The room was just as it was advertised. Clean, right across three street from the Academia. We had difficulty figuring out the door key, so make sure you practice opening and closing it with Federica. The bathroom is shared,so be sure you bring your towel to the shower with you. My sister got more than an eyeful of our flat mates who rented the other bedroom.