Silvina was waiting for us & offered to help carry our bags up. Once up the 3 flights of stairs (don't let this put you off unless frail or very small children) there was chilled water & a bottle of wine to welcome us! Silvina's a great Host. She showed us around the apartment and was always available to message for advice on local restaurants, museums etc.
The apartment is brilliant & images shown are recent. Everything you could need for a great stay in Florence & very close to Pitti Palace, Boboli Gardens & the Ponte Vecchio bridge. We walked everywhere and even the main train station is only 15 minutes away.
Make sure you visit The Archea Brewery for lovely craft beers (it's under 100metres away in Via dei Serragli).