Like all the other reviews have mentioned, this place is PERFECT for a solo traveler passing by Florence. It is in the heart of the city. It was a delight to be able to walk out the front door and be in the thick of everything. Not to mention how wonderful it was to wake up to cathedral bells! Lorella had many personal touches and I felt right at home. It does take a few flights of stairs to arrive so those with heavy luggage (like me), be prepared to accept the physical activity. Would definitely stay here again and recommend it to anyone! Thank you, Lorella!