The location is great! Easy to get places from here. The communication was excellent. A few things to note: only the bedroom is air conditioned, not really a problem if you plan to spend the day out and about. The air conditioner works very well. We had a 3 night visit and only 1 1/2 rolls of toilet paper, I was informed that this was their policy. Just might be something to plan for ahead of time if you are staying for a few days. Florence is a beautiful place to visit and there are many shops and restaurants right outside your door!