The place was quaint and cozy in a great location and Valeria was very nice once we found each other. Two days before the date of our stay, Luca never answered me. I was trying to get a hold of him by email, airbnb, text and phone call and he never answered so I was getting worried we weren't going to have a place to stay. I ended up having to call the airbnb help line and she also couldn't get a hold of him. Finally someone texted me and told me Valeria was on her way but she wouldn't be there for another 45 minutes. The directions she gave us to the flat were wrong so we were standing on the side of the road with our bags after a long day of traveling for about an hour until we were led to the flat.