Alessandra was in the railway station when we arrived and brought us back when we left. The apartmant was as described and on the photos, placed max 10' from center town, with a super market and pasticceria a few minutes walk. We enjoyed very much our stay, despite a small problem with hot water, which was rapidly solved. As for the four floors to climb, after wandering several hours in the city, we were aware and let's say that it is part of the apartment's charm.