We like the medieval theme of the apartment and the two beds are comfortable. There were 2 air-cons which worked very well for the August weather. Unfortunately I didn't expect the apartment to be a conversion of a shop so was a bit surprised when we arrived at a shop front. Worse still the shutter wasn't working properly and Marc wasn't around to help. In the end we had to call him to the States which cost us over EUR17 for him to tell us how to push the shutter up and use the key at the same time. The electric control didn't seem to work properly so we had to use a bit of force that gave my husband a bad back. We were so worried that the shutter was going to give us more trouble so we decided to keep it up all the time (Loud street noise though if you sleep downstairs). When we finally got in a bottle of wine was awaiting, it was a nice touch and it made us feel a little bit better. Bathroom is very basic and the spin of the washing machine hardly worked, so clothes were still dripping with water even after extra spin. So don't wash your clothes on your last 2 days if you want to take them dry. Location is outside the centre but close enough to most sights, quite close to the Duomo.