Anna is incredibly sweet and her place is in a very convenient and central location with easy access to the bus line. The house is very cozy and has all the touches of home. There is a super helpful welcome packet that has all of the info you could need, including maps and information for restaurants and teansportarion. We appreciated the parking space very much!! It is small though so be careful when leaving if you aren't used to that sort of driving. I had a hilarious experience trying to back the car out for a good 20 minutes. We had a wonderful stay and I would recommend Anna's to anyone looking for a place to stay in Florence.