We were met at the apartment by Simona’s daughter, who was very nice and helpful. Simona was easy to contact before and throughout our stay and was very accommodating. The apartment was beautiful and spacious with lovely high ceilings with beams and an excellent shower. Great location, close to numerous good restaurants and feels like a safe area. As long as you are fit and healthy (you climb 62 stairs to reach the apartment) it is a wonderful place to stay and I would certainly try to stay here again if returning to Florence.