1. I arrived at the station and had to walk in the opposite direction Zein's place to collect the keys at at the Joshua Tree Pub.
2. At the apartment building I let myself in but there was no information which apartment was Zein. After walking up and down the floors I had to call Zein for instructions.
3. In the apartment there were no towels I had to text Zein who was working, did not get a response from him until late in the evening. The next morning towels were left in the bathroom, basically I could not freshen up for 12 hours.
4. There were no blankets on the bed or in wardrobe only a sheet on the bed and room was cold.
5. No hot water in the bathroom sink!!
Zein obviously has no concept of the hospitality business a very bad experience overall.