Where to begin? I was traveling Italy alone and as a female that can be scary. I told Gianpaolo and he was so sweet and welcoming ! He met me at the door when I arrived. After booking he sent me a list of museums to try and get tickets for before getting there! He stocked the fridge with some breakfast food and he had a list of food places and a map! Location wise the place is awesome ! Everything is a 15min walk away if that! Bus stops everywhere and I never felt unsafe walking home at night. I would come back to Florence strictly to stay at his place.