Sometimes you meet a host that can make instance connection with you and you know that host genuinely cares about your stay. Duccio is one of those host. He replies my email about check in arrangement at 3am his time. He test me several times to make sure the air condition works well when he saw a few drops of condensation on the AC unit. He offer to come over every time I have a question about the apt. My stay in Florence is more enjoyable because of it and my view toward Italian's customer service is improved because of it.
This house is extremely spacious, very tastefully decorated, and kitchen is well equipped. Most airbnb home's kitchen are deliberately made not very usable. So to discourage you to use it and the cleaning would be easier. This apt has great kitchen and good equipment. We made a beautiful Italian dinner here using the fresh produce that we bought from the local market. That is alway a great experience too.
Thank you Duccio.