As others have said, this place is better than you believe it could be. Yeah, it's a whole lotta stairs getting up but the view is worth it. It's so close to everything. You wake up to church bells every morning(sometimes too early). You can enjoy breakfast overlooking the Duomo. If we are ever back in Florence or have friends visiting this is the only place we would recommend.
The check-in was painless and we were given a map with all the best places to visit and eat recommended by a local. It made our stay even better.