This was our first stay in an Air BnB and although I was hesitant to begin with, this was soon put to bed with how easy the process was. Giovanna and her friends were very quick to respond to all questions and the whole check in/check out process was extremely easy. The apartment is in a great location and was very close to all the key attractions that we wanted to see. Plus the All'cante sandwich shop was just round the corner, which is an absolute must if you're a foodie ✌🏻. There was plenty of information in local attractions, bars and restaurants upon arrival. This was really appreciated as we were able to be fit from the local inside knowledge. If we ever return to Florence (100%) Giovanna will be the first person that I will contact. Many thanks again, Tom