Words can not even begin to express how absolutely incredible Paola and Marco are, or how deeply grateful we are that we got to meet them and stay in their lovely apartment. This was our first airbnb experience, so we were a little nervous, not knowing what to expect. But the experience was nothing less than perfect - they were always so quick and clear in communications and check-in and all of the details went so smoothly. The apartment is truly beautiful, has every amenity we could have wanted and more, and the location absolutely can't be beat. The noise is what is to be expected in a city and we didn't have any problems at all - we slept so soundly in the super comfy bed. The water pressure in the shower is amazing! It felt so good after walking around all day :) The internet was flawless and so nice to have. One of our favorite things was walking around the piazza in front of Santa Croce all lit up each evening at night, when all the tourists have left, and you just have it to yourselves...just magical. And it is only a few blocks back to the apartment!

After we left, we realized we had left our passports in the safe, and were stranded several hours away with no way back because the trains were striking. (STRESSFUL!!) Paolo and Marco went above and beyond, at great personal sacrifice, to help us and get our passports back to us. It still brings tears to my eyes! They are two of the most genuinely caring, giving and compassionate people we've ever had the blessing of meeting in all our travels. Staying with them felt like staying with family, with all the benefits but none of the negatives of actually staying with family! ;) I can not recommend them as hosts highly enough, and I can't recommend their place enough either. I'm jealous of (and excited for!) anyone that gets to go - we already ready to go back!