I've been an Airbnb customer for over half a decade, and this has been perhaps the best experience I've ever had. Francesco is an amazing host. Communication was quick and easy. Francesco and his father picked us up at the train station, and drove us back at the end of our stay, which was so kind of them. The location was superb, a few minutes walk to the Galleria dell'Academia and the Duomo. Everything was spotlessly clean with all the comfort of a hotel. In fact, if there is one criticism we can make, it's that the photos on Airbnb don't do it justice! Florence is a beautiful city, but Francesco's place really makes it feel like home. We cannot recommend this place highly enough.