Samuel and Paolo's flat in Florence was better than I could have imagined. Communication was great. Paolo met us at the entrance of the building and helped carry our bags up the 4 stories to the top floor of the building. He was very kind and gave us all the information we could need. He was also very responsive when we had questions during our stay. It is centrally located and is walking distance of anything you would want to see in Florence. The view is is great from the top floor. The water was hot and the air conditioning was cold, which we've found to be quite rare in Italy. The area is very safe with an enchanting environment. I would reiterate that this is on the top floor of a 4 story building with no elevator. The stairs were no problem for us, but this was not listed in the description, but I wouldn't let that hinder your choice. Samuel even coordinated the taxi to pick us up outside the flat when it was time to leave. I would recommend this flat to anyone that wants a centrally located spot in Florence.