Liza couldn't have been nicer and welcomed us at the apartment, getting us oriented with keys, maps, sightseeing and restaurant recommendations. The apartment was exceptionally clean and beautifully decorated with a large open living/dining area and a bedroom and bath down a short hall. The bathroom was ultramodern with a lovely large double shower. The kitchen had everything one would need, but with all the food options available we never used it to cook; instead we got delicious Tuscan takeout and wine from the nearby Mercato (as Liza suggested) and ate at the dining table with a view of Florence thru the large open window. Perfect!