We were excited to stay at Gianni’s! It was in the perfect location, very close to everything including the Duomo! There are quite a few stairs to climb to get to the place, but the plus side is there is a lift, so if you have heavy luggage you can use the lift instead of carrying it all the way up. The place was clean and looked exactly like the pictures. We met Lori for check-in and she was super friendly and very responsive. The only things I would complain about is the pillows! They are not fluffy, but instead were very flat. Also, there is a washer, but no dryer. We hung our clothes on the rack in the apartment and it worked perfectly fine. Other than that, the place was perfect for our stay and I would recommend Gianni’s place to anyone!