My girlfriend and I stayed at this location for 4 nights over Christmas. Jessica, the on-site manager, greeted us warmly upon our arrival and did a walk through of the apartment. She recommended us a few restaurants and areas we could try during our stay in Florence. This apartment also allowed us to store our luggage in a safe place on our last day so we could explore the city one more time without the hassle of finding an outside storage locker. Although most of the city was closed for Christmas, Alain let us know that we could reach out to him at any time if we needed something over Christmas vacation. We greatly enjoyed the warm hospitality the hosts provided. The apartment is also aesthetically pleasing and every morning we were able to see the Duomo from our bedroom window! We also had no trouble using the appliances and slept very soundly. The neighborhood this is also great and safe! It was less than a 3 minute walk to the Duomo, supermarkets were around the corner, and we were able to walk to all the main attractions in Florence with ease. Overall, my girlfriend and I agreed that we would definitely book this apartment again on our next trip to Florence!