Samuel and Lara were absolutely wonderful in helping us get settled in on our short trip to Florence. I definitely recommend this flat as it is beautiful and nearby everything. The entire flat is extremely clean and appealing and we couldn't have been happier. When we were frustrated trying to figure out Uffizi reservations, Samuel was incredibly punctual in answering us back and helping us in any way he could, so so sweet! Thank you again and I would 100% recommend this flat to anyone looking to stay in Florence!!!! The only downside that I could think of is if you are unable to walk up many stairs, then this flat may not be for you as it is on the top floor, but gives you quite a nice view :)