Our 3 day stay was cut short with the announcement that there was another booking that would mean we had to find accommodation in Florence at the beginning of a long weekend : not great as everything was booked. Beatrice was polite and refunded the difference.
Location of flat was great, it is a bit rudimentary, but everything works.
The cleaner explained as we frantically searched for accommodation at 11 am she wanted us out and it wasn’t her issue if we had nowhere to stay- she was curt and totally un interested in our plight. We gather they had secured a lucrative week booking that was arriving after midday.
Very much an Airbnb rental , functional.