My stays in Airbnbs and B&Bs have been numerous and in a variety of locations including the UK, Ireland, Germany, France, Italy, the USA and others. Today I am writing reviews on three Airbnbs where I have stayed in the past two weeks. Two of the reviews are positive, however, this is NOT one of them. In fact, this is the first negative review in my 70 years that I have ever felt compelled to write.
The host mentions that there are steps inside the apartment. What the host DOESN’T tell you is that the bathroom is on a different level than the bedroom. It is a very strange set-up. I slipped on a step when I had to get up to go to the bathroom in the middle of the night. Because of this I asked to have two nights of my 4-night reservation refunded (as I couldn’t find anyplace to go after the first night when I slipped). The host told me I had to get out by 10 a.m. on day two to get the refund, effectively putting my granddaughter and I on the street. I contacted Airbnb to assist me with the issues. To date I have still received no refund.
What’s more, the amenities are poor, and that is being generous. There is no provision for making coffee, little to no basic supplies like paper towels, a dish towel, closet, or drawers, etc. My stays in 3 star hotels have provided more for less money. Emphatically, I do NOT recommend this place.
By the way, the place that we were able to secure for our last two days in Florence was gorgeous, convenient, and less expensive.