Marta's place was very large, beautiful, and in a great location. We had problems opening the door due to the lock being broken which resulted in us having to call the fire department at 2am. The problem continued the next day when we tried leaving and got locked in. After having the cleaner come help us, Marta found a locksmith to fix the problem the next day. There also wasn't enough toilet paper by mistake but Marta was generous and reimbursed us when we got more. Communicating to fix these issues did take some time out of our short visit and add some stress, but they were eventually resolved.