First the positive. The apartment is superbly located with terrific views of the Arno and it is spacious and clean. The beds are comfortable. If this is all you care about, the place is great.
However we were disappointed that this property. It was not what we expected. We expected a 3 or 4 star experience and would rate it lower than this. The furniture is Very worn. The walls are full of nails and nail holes from pictures that are no longer there. The whole place needs to be painted badly. One shower head fixture was broken and towel rod broken. The internet service did not work and there is no TV. Simple amenities we have found in all Airbnbs were not provided. For example no hand soap for showers and kitchen. No coffee or tea. No salt and pepper. The kitchen is poorly equipped with both cooking ware and dinner ware.
We never met our host. He was unresponsive to our concerns.
We have been Airbnb hosts ourselves and perhaps this added to our disappointment. All our previous experiences have exceeded our expectations. This one did not.