Francesca was a beautiful host, inside and out. She welcomed us at the flat with perfect timing so we did not have to wait in the alley with our luggage. We were also gifted with a bottle of Chianti and some delicious cookies that were a perfect treat, and plenty of recommendations for locations to visit, places to eat and what the city has to offer during our stay; exhibitions and such . The flat was exactly as shown in the images and description; beautiful, welcoming and comfortable. The stairs are surely a work out but they are just more of a reason to eat copious amounts of gelato! The best part of the flat was keeping the windows open to hear the heartbeat of the city, day and night. Taking a few peaks down the alley, left and right, to see locals and tourists buzz about their day was a joy in the morning and evenings. The best treat was to hear a group of Italian men singing their hearts out drunkenly after leaving the bar on the corner. These were not disturbances, just part of the daily life of Florence that made this location perfect for us and what we were looking for. The location couldn't be more perfect either, right in the heart of Florence and a five to 15 minute walk from just about everything.