A++++. Do not hesitate to book this flat! We travel a lot and stay at private places whenever we get a chance and this was by far the best we've been, both in property and host. Allessandra is an excellent and caring host. You can tell she treats the flat and her guests as she would want to be treated. Her communication was excellent and she truly furnished the flat with her guests' comfort in mind. She even provided a very thorough home book filled with maps, Florence information, suggestions, and home details. The location is excellent! So close to everything yet off the busy, crowded streets that are common in Florence. We felt extremely safe and had many shops and restaurants right out our door. The apartment is very beautiful in person! The high ceilings and natural light were a huge welcome. The bed was one of the most comfortable we've ever been in. It was truly hard to leave. The beautiful bathroom had plenty of space and a wonderful shower. So clean and nicely remodeled, not just the bathroom, but the entire flat. As a real estate agent and interior designer, I can be hard to please, but I fell in love with the efficiency, simplicity, yet comfortable elegance this space provided. The saddest part was having to leave this place. If we find ourselves in Florence again we will absolutely stay here again!