This place is amazing in every possible way. The location is central, the view from the rooftop is unbelievable, the building has an elevator, the apartment is stylish. Pamela is a perfect hostess. She even made reservations for us after accommodating a late check in at a nearby restaurant (Yellow Bar, go there!). Pamela was super responsive if we needed anything at all. I cannot say enough good things about this place and experience. Florence is also an amazing city. Hope to make it back some day.