First of all, Teresa was extremely kind and generous. Left us with a bottle of wine, fresh fruit, and other goodies. Although she spoke very limited English, and us almost no Italian, we communicated easily. She truly is a warm and gentle person! The apartment is amazing. So charming and big! plus the location could not have been any better. Air conditioner worked great. Beds were comfy. Felt safe at all times. Can't recommend Teresa and her apartment enough. Do yourself a favor, and stay here if you're ever in Firenze!!!