went to Florence with 2 friends and we really liked the house.Giulia meet we us and explained everything about the house. She was really nice and pleasant ..The time of response to our messages was really fast.The check in and check out time was really flexible and that was really great because then we wouldn't go around with our bags on our last day. The house was really close to the center of the city and of the tramway, near a little supermarket.It was very clean, very confortable , and it had the basic things like coffee ,tea, fresh water.If in the future we return to Florence, we really would like to stay here again.