Rosy is amazing. She welcomed us with a bottle of wine and other yummy treats. She gave us a great overview of Florence's history and great suggestions on places to eat. The view from the apartment is amazing, and because you are on the fourth floor you don't get much street noise. The kitchen is well equipped, and the beds are comfortable. The neighborhood is out of the chaos of central Florence but still within walking distance to almost any place you want to see. The small bathroom even has a great view. There were four of us and we managed to do quite well in the smallish space. It is on the fourth floor with no elevator, but you do so much walking in Florence, what's a few more steps.