I chose this bc the reviews were nice. Wrong! She asked for pass-pics (according to airbnb, it's not allowed). We delivered, she accepted them. Two days after check in we get a very rude message where she says the pics are unreadable, and that if we don't send her new ones within short time, we will be kicked out. We had to rush back and fix it. I was trying to explain this, that I am on my way and I will send everything. She wouldn't answer..rude. We got so much anxiety. She also yelled at my friend in Italian, cs her luggage wheels were touching the stairs of the building, going up. The stairs were "normal", made of stone, nothing precious about them. We started the vacation with our host yelling at us. Otherwise, we avoided being home or contact with her. She called us "perfect guests" the day before check out, and the check out itself was surprisingly nice. But it doesn't really matter, when we were treated like criminals.