The place is in a great location, five minutes walking from Santa Maria Novella train station, and five minutes from the city center. Silvia is extremely kind and ready to help whatever is the issue. The room is tiny, but very well equipped. There’s a kettle, a mini fridge, hair dryer, tv. It is very quiet, I never heard the other guests coming and going. They kindly kept my luggage the last day, which was really appreciated. All in all I totally recommend it! Let’s not forget the great value for your money!