Alessandra would be one of the most accommodating hosts we have met. Not only is the apartment perfectly set up with washing machine, basic cooking items, hair-dryer and iron etc. It is in the BEST area of Florence. Away from the crowds but in a beautiful part with boutique shops, excellent food and only 15 to 25 minutes to all the sites.
Alessandra gives you excellent food recommendations and shows you some great sites on arrival via a map. She also let us leave our luggage which meant we could enjoy our day with no worries. If we are back in Italy I would definitely stay again!