This was our first experience using airbnb and we were very impressed. Fast and great communication leading up to our stay made it much more comforting. Stefano met us at the train station and walked us to the apartment and was wonderful with providing all kinds of information about Florence and restaurant options as well. The apartment was very clean, comfortable and well located. He was such a pleasure to talk with and gave us lots of wonderful tips. Would definitely recommend this host and apartment without question!