Liza was very friendly and her apartment are fantastic! In a great location that is close to everything. The apartment is quiet, spacious and beautifully decorated. It was so hot in the city during our stay so having air conditioning in the bedroom was really useful, as well as the marge windows which give great airflow. We rented bikes from a shop just down the street from the apartment which we highly recommend as a great way to see Florence if you only have a day or two. We wish we could have stayed longer and will definitely be back!