This was our first trip to Europe and my mother's first trip out of the country. Paolo was courteous, organized, and made us feel taken care of. He also has a wealth of knowledge about the city and directed us his website, where we found many great restaurants. We really could not have found a better place to imbibe our short stay in Florence. The location is close enough to enjoy all the main sites but just enough off the heavily touristed spots that the flat felt restful. Just down the street there are many great restaurants, cafés, and shops. Paolo has added many small touches that made it feel more like a home than a hotel. Many of the books you see in the picture are in English and about the city. We enjoyed browsing through them before sleeping. Thanks again!