Antonella and Giovanni were extremely helpful prior to arriving in Florence, upon check in and also during our stay. The apartment was extremely clean and in a great location. You can easily walk to the ponte vecchio, forte belvedere, piazzale michalangelo and countless great wine bars. Antonella and Giovanni provided us with great recommendations on activities, restaurants and wine bars to hit some great local spots outside of tourist areas. Their hospitality is second to none, and they were extremely quick to respond throughout. Would highly recommend!