This place really is great if you're looking for somewhere to stay while exploring Florence. It's so central, everything is close and easy to get to. The view really is stunning, lovely to end the night off with. The apartment is reasonably quiet considering how busy Ponte Vecchio bridge is. It's quite basic, and there's not a lot of light in the kitchen/dinning room, but if you're just looking for a comfy base, it does the job. The double bed is actually two single mattresses pushed together, but this wasn't that noticeable. We only met Luca once, but his colleagues where very welcoming and hospitable. There was no hot water when we arrived, but they soon sorted it out upon request. One thing I would say was that check-in could have been more throughly explained. We called Luca 20 minutes before arrival as requested, and he said someone would meet us outside the flat, but when we arrived we couldn't see anyone and had to call again. He then told us to buzz a certain name at the door. This was fine, but it was a bit of a hassle to make two calls abroad from your British number. Overall, we were very happy with this place and would recommend it!