Monia was very welcoming with us! We got in Firenze late at night, but she was there with a big smile! Our room was big, with places for us to put our things inside, a big and comfortable bed and a really nice decoration. Also the bathroom was big and very clean! We had free access to the kitchen and to her office (where we found lots of book and a iron machine!) too. There was a supermarket near there just like the bus stop. Really nice place to stay in Firenze!