The apartment was just as described. It was immaculately clean and the amenities were great. The location was perfect - a very close walk to the grocery store and bakery, and many good trattorias. It's a very quiet building on a very quiet street, so we were able to relax after a busy day in crowded areas. The balcony was lovely. We made the short walk to the train station many times as well as Santa Maria Novella, the Duomo and all the sites. We used the washer often and were able to dry our clothes on the lines provided. We were there for a month, so the three of us used the kitchen every day to prepare meals. Chiara was right on time for check-in and very helpful. Both she and Stefania responded quickly if we had questions. We would definitely stay there again.