This is our first experience with renting an apartment as opposed to staying in a hotel. We were a little apprehensive about the experience but were we pleasently suprised. If you are staying in Florence, Soul Space is the place to stay. The owner,Elly, is a joy to work with and very accomidating. We had a situation with our 2 daughters arriving in Florence a day ahead of our reservation. I called Elly to ask if they could check in on Friday and for a resonable upcharge, no problem. Now let's get to the apartment. Nice layout. 3 full bedrooms and 2 baths. 2 bedrooms had queen size beds and 1 bed room had 2 single beds. We were 6 so the layout was great. The apartment was clean and airy and very comfortable. It also had WiFi which to us was ver important. THere is a washerWe traveled each day and the 5 minute walk to the train station was great. We were a 10 minute walk to the Duomo and shopping district and within a 15 minute walk to all the other sites. The apartment is on the 4th floor but after the initial walk up with the suitcases we did not find it a problem (I'm 60 and in average condition). Overall a great experience which I would do again.