Lisa was a wonderful host who made us completely welcome. She gave us excellent suggestions about what we might do and where we might go to eat. The description of the apartment was very accurate, really nice room with private bathroom immediately next door. Everything one might need was provided. Visitors should read the house rules which make it clear, as does the overall description, that that there are four flights of stairs with no lift. The apartment is an easy ten minute walk from the main railway station and Santa Maria Novella, and twenty minutes to the Duomo and the heart of Florence. We couldn't have had a better time, a better host and a better place to stay. Thoroughly recommended. Pat and Elena.