Chiara was there waiting for us when we arrived and made us feel very welcome. Gave us a map and showed us the places to see. Let us check out an hour later and was very accommodating. The place is new, spacious and very clean. She has everything in her kitchen that you would need. Microwave, coffee maker, dishwasher.....everything!!! What a gem!!! And a skip and jump to the train...so convenient. Everything is in walking distance. We loved it here and only wish we could have stayed longer.