This place is amazing! It is in the heart of the city and footsteps from the major 10 sites to see. It's like something out of a movie and we loved it. Lorenzo went above and beyond to make us feel welcome in Florence. He booked our taxi to the airport and saved us the headache. The place is immaculate and extremely comfortable. A definite "must stay". The city noise is loud, however nothing ear plugs can't block out.