Anna's House is perfectly located. It is close to everything! Especially, it was very clean, very quiet and quite comfortable. Although, we never met Lorella, when we called her, she responded immediately to our needs. She is the perfect hostess. The kitchen was well stocked with coffee, breakfast snacks, peanut butter, jam, orange juice and milk. It was a lovely place to stay. The best part was that the building had an elevator which is not always the case in Florence. It's perfect for Firenze getaway.