Mariangela was an outstanding host from start to finish. She was extremely helpful and responsive and went above and beyond to get us settled in. She communicated through and checked in to see if we had any questions and also helped us check out. The apartment was absolutely beautiful with refined linens and all the details to make us feel at home and welcome! We cannot think of anything we would love more next time - the shower is small yes, and we knew that when we came and it was no problem for us. That is just a fact for people to know so that if they are larger or not as mobile they should know about it but it was not a problem for us. The airconditioners are so quiet and the bed extremely comfortable and were very happy. The location was amazingly good - close to everything, very quite and convenient! We loved this apartment and the beautiful Mariangela. We had a most charming stay in lovely Florence!