We were just thrilled with our experience at Silvia's apartment in Florence. Communication was easy and prompt, and she gave us a great restaurant recommendation for the first night when we were tired and hungry. The location was perfect--a little bit away from the busier areas of the city center, but still comfortable walking distance to the main attractions, like the Uffizi and the Duomo. The place was very roomy (it was just two of us, but could have comfortably accommodated more, would be great for a family). Spotlessly clean and with a nicely stocked kitchen. We did not cook while we were there, but loved that there was a fridge stocked with water, juices and yogurts, a toaster, and an espresso maker. The terrace was beautiful as well! Also, being able to do a load of laundry was a game-changer and allowed us to pack light for our trip. All in all, my favorite place we stayed in Italy and the best Air BnB I have ever gone to!