Our family of six LOVED our stay at this modern-well located home. Communication was excellent from the very beginning to the very end. There is a luggage storage she recommended right around the block that helped us before arrival and after departure. Definitely go there to store your luggage. This home comes with everything: toiletries: shampoo, lotion, blow dryer, dish soap, candle, all kitchen appliances and much much more. Oh! AIR CONDITIONING in EVERY room!!!!Best of all they have a FREE parking garage badge you can use if you rent a car- which we did to go to Pisa and Cinque Terra AND key less entry from your own phone. Totally the place to stay in Firenze. Close to everything: shops, train station, attractions and FOOD!! Must go to Simbiosi for Pasta and Antico Restaurante for Pizza and see David at Academia Gallery.