Matteo and Brenda were friendly and flexible. They let us check out later on our last day which saved us carrying heavy cases around Florence all day. A simple courtesy but deeply appreciated. The room its self is comfortable and spacious. The kitchen has good facilities and is generously stocked for breakfast. The other travellers were easy going and we made some nice connections drinking tea in the kitchen. We would absolutely return to stay here and thoroughly recommend it for a holiday base in Florence.