Tina was amazing. My flight was delayed by several hours but she had tea and cookies ready. She even catered for my dairy free requirements. She sent an amazing map beforehand so her house was very easy to find. She was also a wealth of information from places to see, where to eat, where to get the beast ice cream, where to buy the best souvenirs. I've never spent so little money, ate so much amazing food and had such an easy trip before thanks to Tina. The flat is in a lovely traditional Italian house and you really feel you are living in Italy rather than just visiting. Will definitely be back!