The flat is dirty. I got a lot of mosquito bites in the flat. The duvet is thin, old as if it had never been washed. We were never mentioned we had to walk 4 flights of stairs in the dark staircase. The A/C wasn't working properly. It couldn't reach the upper bed so The three of us had to squeeze together in the lower bed.
Upon our arrival, the lady who opened the door for us did not give us travel tips in Florence despite our request.
Yet, the location is very close to S.M.N. Train station and central bus station.