The apartment is beautiful, clean, comfortable and perfectly located in the heart of Florence. The bed/pillows were very comfortable, and the shower was amazing! Breakfast and dinner at the restaurant downstairs was very good -- we ate at least one meal a day there everyday -- and all the waiters were kind, helpful and understanding (we were traveling with our energetic 1 year old). Soraya too was gracious and responsive. We wish we could have stayed longer and will definitely be back!!