Touch Duomo offers a beautiful view at a very central location. Chiara was such an accommodating host especially with check in. We had a tour from 10-5 and she was kind enough to wait for us to finish and meet her.
She was so considerate and provided help with luggage storage and taxi services. She also went above and beyond providing a robe and slippers! It was a really good touch.
The elevator was a great benefit to booking this place because it meant not having to lift my luggage up so many flights of stairs. Of note, light sleepers should bring earplugs, but I was fine and slept without issue despite having the windows open and the noise from the square.