Francesco was great at communicating and helping us find and get into the Airbnb. He has a great system that makes it ez to come and go, but that is very secure and safe. The property is renovated and beautiful. You have to take a moment to look around at all the beautiful ceilings and floors. He did a great job! Bathrooms and bedrooms are spacious, clean and nicely updated. We enjoyed our stay and how close we were to Florence, but it was so nice that you once you got into the property, you were completely away from the busyness of the city, but still could walk to restaurants.