Elisa was amazing. I can't say enough about how lovely this apartment is! We were visiting Florence for my birthday, and she left me the sweetest surprise gifts, and a bottle of bubbles to celebrate! She might be the most thoughtful airbnb host we've ever had. The place is spotless, and the kitchen had everything we needed to make our meals and relax. We were working online while we were there, and the wifi was strong, which was useful. The neighbourhood is wonderful - the best gelato in the city is just a block away. You couldn't pick a better place.