Beautiful quiet apartment in the centre of Florence, with a large supermarket, traditional food stalls and breathtaking architecture right outside the door. Although I have not met the owners, we've exchanged many pleasant and informative messages - they cared about our stay and were very welcoming. Check-in was easy, well organised and flexible (we brought our arrival 2h forward and there was no problem), again helpful directions and messages from the chap who checked us in and gave us introduction. The apartment itself is lovely and clean, but be aware there is no kettle, so boiling water for instant coffee or normal tea is a bit tricky (pots came in handy!). But there is a coffee machine and filters for a "proper" coffee, which is great. Although the place is in the heart of Florence the 4th floor is quiet and relaxing. As per the photos on the website. Highly recommended. Great place.