Carla is a magnificent host, she was extremely communicative, and was there to greet me the moment I arrived, presenting me with a map and local tips. She makes marvelous personalized breakfasts — and even left one waiting in the refrigerator for me one morning when she had to leave early to work. Her home is lovely, it looks exactly like the photos she presents, filled with books (she’s a literature professor), and her little dog, Mirtilla, is adorable and extremely friendly. Her home is a short 7 minute walk from Santa Maria Novella train station, which is extremely convenient for arriving. Highly recommended. Thank you so much, Carla! :)