Honestly? This was one of the best AirBnB's we have stayed at. Elisabetta was flexible and accommodating and her place was warm and welcoming. In addition - the apartment was immaculate, the space was incredible, and the view? Astonishing. I am honestly not sure if we will be able to find a better place (or people) to stay with. We highly recommend staying here - if not for the experience of Florence - for the experience of the place.