I have made Lisa's apartment my home whenever I'm in Florence. As always, you can never go wrong with her high quality services and professionalism. Lisa has on many occasion gone out of her way to accommodate my late check-in, advised on nice places to eat out, ZaZa restaurant is my favourite. Lisa even lets you use her private space for work, I did a lot of zoom conference meetings and could not stay in my room. She let me use her living area, very tastefully decorated. She makes me black coffee every morning. The services are endless. Lisa is just more than an average host. She is an open minded person and we talked pretty much about everything and she is fun to be around. I will recommend Lisa's apartment in a heart beat. The one-stop apartment for all you need to do in the heart of Firenze.