Gaia was a great host to us- easy to communicate with, on time and helpful with answers to questions and recommendations. Her apartment is as amazing as advertised! Beautifully and functionally decorated with wonderful air conditioning, a great bathroom and shower and two very comfortable double bed rooms. Be sure to note that her place is in the fourth floor of the building with no lift/elevator so there is a considerable number of steps to walk up/down and carry luggage during your stay. The fourth floor view of Piazza Santa Maria Novella is stunning by day and night. The piazza is busy with people (it can be sometimes noisy at night) but safe and always something to see - we enjoyed a live guitar concerts on two nights. The apartment worked well for our family of four (two adults and two college students). The location is terrific - an easy ten minute walk from the Firenze SMN train station (a huge plus) and easily walkable to the Duomo, the Uffizi, the Accademia (David), Santa Croce and the Ponte Vecchio. Plenty of good restaurants, gelato and shopping are all within easy walking distance. This is a great find and a great place to stay!