We didn't get to meet Flavia, but her parents were kind and helpful at checkin. The neighbourhood is wonderful because it is just far enough away from the touristy area yet close enough to walk anywhere, including an easy walk to the train station. I kept thinking that the words "Light and Airy apartment" were perfect descriptors for this apartment. It seemed that Flavia was very astute to the needs of a traveler- whenever we needed something it was available in this well-stocked apartment. It was a pleasure coming home after exploring Florence everyday to this beautiful apartment. Of all 6 airbnb' s we stayed in on a monthlong trip to Italy, this was the best! Thank you, Flavia!