This is a great, cozy apartment in a historic building. While we didn't meet Daniela, we did meet Sonia and she was lovely. Check-in & out were done independently of the host's presence. The apartment is directly across the street from the Galleria dell'Accademia, so there is a lot of people but it's also very convenient for viewing the museum. A couple things to note: there is only one outlet not already in use in the bedroom, and the mattress is VERY firm. I would definitely stay with Daniela and Sonia if I returned to Florence.