I was in this charming apartment for nearly a month in May 2013. The apartment is exactly as it appears in the photos. Very clean and functional. Perfect location right by the Duomo, but as it does not face the main street it is very quiet. Bed was very comfortable, living area was lovely. Elena was very reliable, and easy to get hold of when I needed her. Shower was small, but not as small as some I've used in Italy. Washing machine and dishwasher worked very well and Elena had left all the soap needed for them. I would absolutely stay here again if I return to Florence, and certainly would recommend the space to friends and family. Many thanks to Elena for all her help and for providing me with such a lovely space!