This was my first Airbnb experience and Luca made the whole experience very easy and enjoyable. We were shown around the apartment by Maria, who gave a detailed 'induction' to the place and local area - offering some great tips. The apartment was exactly as described, very spacious and modern. Prior to our arrival, Luca had arranged for some maintenance to be done to the air conditioning unit in the living room. He let me know what time he'd be arriving the next day and the unit was fixed swiftly without any hassle. He really went out of his way to ensure that we were communicated with, which was appreciated.
I stayed in the bedroom that overlooked the side street. Being in a central area, I did find that there was a bit of noise in the night that could be heard from the street. Wearing earplugs solved this and it's something you might expect and compromise on given the fab apartment and super central location. I would definitely stay here again or with another property managed by Luca.