Gloria was a great host. We were greeted with warm hugs & pleasant greetings, upon arriving early. Fabulous hospitality & bubbly personality! She had a very detailed suggestions book of Florence activities. She even stopped by much later in the day, to bring us extra bath towels-:-) Her place was immaculately clean, & her work as a designer was illustrated so nicely-everything very cute, modern, & chic. It was in a wonderfu location- easy walking distance to shops, restaurants, & the beautiful river. Overall, we loved everything & would highly recommend to anyone...Cant wait to come back, Chao!