Our stay at Sabrina's was great, location was perfect with the tram being 2 seconds away and only 10 mins from central Florence. The apartment was very clean and spacious, everything worked well and there was a fan which was great. We didn't see Sabrina when we were there but had no issues so this was fine. Sabrina left us the key on the door as we requested a late check in so this was really helpful! Overall enjoyed staying here and had a great time in Florence.