Perfect communication with Mari before and when we checked in. She met us at the door and was very helpful getting us checked in and comfortable. She went above and beyond. The apartment is the best location you could ask for. There is a great cafe/restaurant/flower shop downstairs we went to everyday. Most if not all of the museums are walkable from the apartment. A/C in the rooms worked great even during an extreme heatwave. We traveled with our 7 month old son and a crib and high chair were waiting for us. Mari messaged us during our stay to make sure everything was okay and even booked a taxi for us to the airport when we were checking out. You can’t choose a better place in Florence. Extremely quiet, awesome blackout windows and great A/C. Thanks Mari!