Laura was a fantastic hostess! She was waiting for us at the bus station and took us upstairs to the apartment where we were blown away by how nice it was! She gave us a grand tour and showed us how to work everything, even giving us a self-written guide to Florence and left breakfast for us. The apartment is a little further out than we had thought but the walk is no great shame and for such a great apartment I would walk even further - it made our trip to Florence to stay there!