We stayed in Suite Montebello for about 5 days. Though there isn’t an official balcony or terrace, there are 3 different areas to climb out near the roof and look out. You get the most wonderful view of the entire city of Florence! My boyfriend and I would stand outside every day and drink wine and play music. The suite was spacious, clean, and very safe. It was in a quieter area of Florence away from the bustle of the tourists, which we loved, but still very walkable to all of the attractions (Duomo, Galleria, Uffizi, restaurants, etc). Elisabetta sent me messages throughout our stay to check in. We loved our stay, thank you!