Patrizia was there to meet us at the exact time we requested and she was extremely friendly and informative about the apartment and where to eat and what to see in the area.
The apartment is ideal with a kitchen for preparing meals if you wish and although a lovely old building with old features, the decoration and furnishings are contemporary and stylish. And it was spotlessly clean!
The location couldn't have been better, very central to all the typical sights of Florence - we could walk to everything easily including wonderful local restaurants.
We would highly recommend this apartment if you are visiting Florence.