We didn't get to meet Adriano, but he checked in on us via message which is great. The apartment is in a PERFECT location. Quiet area, safe, yet walking distance to bars, restaurants and Florence attractions. Only a few blocks from the super market. We like to walk so it was a nice for us. Watch your head if you stay in the bed upstairs (no matter how many times I ducked, my head seemed to hit the beam... Oy)! I would definetly stay with Adriano again. We had everything we needed.