Although the apartment is extremely well located and the view is splendid, the place has its negatives.
Firstly we were woken up at 7:30am by a high pitched screeching sound, I suspect it was someone using a shower (maybe an old boiler).
There are quite a few marks on the walls and the main lamp is broken (no overhead lights, only one main lamp and two bedside lamps), so it was a bit dark at night.
Communication was also poor. We were told by the 'host' that a member of staff was being sent to check us in. However, there are two sets of street numbers in Florence. So we waited 30 minutes outside the wrong number before asking where he was and then to be told the information above. Would have been useful to know that before.
I think the main issue is that this apartment is run by a business that organises aribnb apartments and not a private home host. It certainly feels like they are running it like a business and that removes both the charm but also leads to organisational issues.
I stress that the location and view are great though.