The view from the apartment is really spectacular and the location is central to everything in Florence.
Unfortunately our first night we were bitten multiple times during the night by bugs. We couldn’t see any bugs during the day but we got bitten all over the place and could not sleep. We told the host, I sent a picture of one of the bites on my arm. The host said they thought it was mosquitoes. The housekeeper brought some kind of insecticide to the apartment. We didn’t get any instructions on how to use it but we figured out you had to plug it into the wall and make a vapor. They suggested it was from us leaving windows open, but the AC was on and we didn’t do that. We did see the housekeeper with the windows open during our check in before the apartment was ready. We also noticed a constantly open window in the stairwell of the building with a bunch of dead flies around it- perhaps this was a source of bugs getting inside the building and room.
The second night we also had bug bites, less so, but still happening. I contacted the host again to let them know, but we never heard from the host again. We definitely would’ve chosen somewhere else to stay had we known this was going to happen. Overall not the best experience, the host didn’t really seem to care much at all. We considered leaving but have heard what a pain it is to get money back. Especially at this price point, I think it’s a reasonable expectation to have bug free accommodations. The front door to the apartment doesn’t seal so there are many ways bugs can get in. We stayed in Lake Como and Siena without an issue on this same trip and had great AirBnB experiences at both places.