Marella was a very welcoming host who spent the time explaining Florence to us and recommending attractions. She even took us for a mini tour around her neighbourhood as we arrived ready for lunch. She was easy to communicate with and answered all our questions about Florence and Italian culture. Marella even provided lovely maps and tourist books/pamphlets for our use which we greatly appreciated. The apartment was stylish and comfortable but was quite noisy in the evening as it was in a very central and convenient location. We had to sleep with the windows closed and the fan on. As it was extremely hot when we visited (hottest summer for many years), it was slightly stuffy with the windows shut at night. It would probably have been fine at other times of the year. We would definitely recommend this apartment!