Irene and her Husband are very nice, they helped us carry our luggage up the stairs when we checked in, which would have been a difficult if not impossible task for us.
Irene is not a private host but a company that runs different airbnb’s for different owners.
Although the apartment is very well located, and has a rather comfortable interiors, unfortunately it is not is not maintained in an airbnb hosting standard.
When we arrived the place was missing basic things such as soap at the bathroom, cleaning materials for dish washing and wiping the counter at the kitchen, normal and unburnt cooking pots and pans.
the apartment was not clean or ventilated enough when we arrived, all surfaces were dusty. the light outside the front door on the second floor was not working, so we had to use our phones at night and it was not fixed even though we mentioned it.
also the light at the galleria bedroom wasnt working and wasn’t fixed, so if you are planning to use it you should know that there is no light there.
the two single beds at the second bedroom are terribly uncomfortable at the level of a very cheap motel, I solved this by padding them with blankets.
The washing machine was not in order when we came, and we were counting on using it as we came for a longer then a couple of days visit. it was taken care of but these are not the kind of things we would like to address and take care of during our vacation but instead should have been taken care of before we checked in.
There are pluses, and we still enjoyed our stay very much: The apartment is at a very good location, seven minutes walk from the Duomo. We enjoyed this lovely neighborhood, a very good restaurant next door, a lovely inner courtyard view from the windows, and peaceful and quite. There is working air conditioning in every room which was very helpful as it can get very hot during the day.
The stairs were not an issue for us - it’s on the second floor meaning four not to long staircases.