We had the best experience in Firenze, and I would equate a lot of it to Francesca! Her listing was immaculately clean and exactly as pictured. Had all the conveniences of being at home in a beautiful foreign city. Kitchen was well equipped and we took advantage of getting some laundry done which was a huge perk for our long trip.
Arrival was seamless and Francesca let us come and drop bags off 2 hours prior to set check in time. She was sweet, kind and so knowledgeable of the area. She drew us a map and gave us great recommendations for the area. Very above and beyond any other air B and B host we've ever had. The apartment is set in a very safe small alleyway right off if very accessible main streets. New windows provided for a quiet and good night sleep.
One notable asset is the location! It was so nicely located we were able to stop in midday to use the bathroom or for a quick change do clothes. We even walked to and from the train station with our bags, very good directions and a simple walk! Very close to great restaurants and bars and plazas, and not entirely overrun by tourists!
My husband and I can't say enough nice things about the apartment, we will be staying here again and recommending to friends!