Claudio and I only crossed over once but he was so welcoming and sweet. The space was brilliant - private room and bathroom in a perfect location. Within 30 metres you have an awesome sandwich shop (SandwiChic) and coffee shop (Simbiosi Organic Cafe) and Il Vezzo restuarant for dinner! I was able to use the stovetop for tea and had everything I needed. The only thing to note is it is up 4 flights of stairs.