Fantastic location and host! This is located right in the heart of Florence just off a beautiful square and within walking distance of everything—the Duomo, Uffizi, Arno. At the same time, you don’t hear any noise from the street from inside the apartment.
The apartment was perfect for a family of four—one double and two singles (that can be made into a double). It had amazing views and a bonus: Nespresso machine. Roberta was very responsive and patient—we messed up our check-in date and she was very calm and understanding.
As for the steps that everyone mentions: if you have serious mobility issues or a major health issue, then they will be a problem. But if that is the case, make sure you set your filters to include an elevator or ground floor apartment anywhere you travel in Europe.
For people who are a bit out of shape—I include myself in this—you can do the steps. There are landings on every floor, including one with a bench, where you can pause and catch your breath. I had to remind my kids: this is an ancient historic center, not Disneyland—you can’t easily modify a 15th century building made of stone just for tourists, and the ambiance, location and view was well worth the walk up.