Claudia was there to meet us and even helped me carrying my very heavy suitcase up the 3 flights of stairs, which in normal circumstances are not a problem. Claudia gave an overview of the apartment and the surrounding area. The location is perfect. Easy walking distance to the main tourist area but surrounded by its own areas of historic interest, fabulous restaurants and interesting shops. The apartment was clean with all you would need and the roof terrace magical. I would highly recommend this apartment.