Cinzia was a great host who was communicative and prompt at responding to messages. She even offered to arrange the beds as a double or single which was thoughtful of her. Michelle received us at the apartment, sat us down and showed us all we needed to know about Florence and the apartment. He was super sweet and told us about any restaurants or cafes that offer discounts if we say we're staying with him in Florence which is a great perk! The location was also only a 15 min walk from the train station and was actually pretty easy to get around on foot. Overall, loved the apartment and had a great experience!