We were all extremely comfortable and happy with the experience. The location is close to the action of the city. We felt very accommodated the entire time we were there. The directions provided by Alessandro got us on the right track quickly to see the sights. The apartment was just as described very clean! The neighborhood is safe for an evening walk for a gelato or espresso. The bed was extremely comfortable with extra linens and towels provided and we would highly recommend the apartment and will stay here again if we return to Florence.