Simona is really nice and very flexible, she waited for us to arrive even though we had some complications to arrive, due to our train and problems with Internet but is really easy get to the flat.
The flat itself is really nice, clean and neat, you have everything you need in the kitchen to use it but you need to buy from coffee to any basic stuff (food) for a breakfast even, there is a super market really close though, and bring your shampoo and shower gel since the only essentials given are the towels.
The location is excellent, just few steps from ponte veccio!