There is a good reason why Liana is a super host. She has a great personality; she is extremely thoughtful and made us feel right at home. Since the booking, she was very responsive to my emails providing detailed tips on how to get to her place and wiling to help us in any way she could. Her place was spotless, super cozy, close to landmarks and in a very safe area. She greeted us with a bottle of wine; the kitchen had all the essentials we needed to get our day started; coffee juice, pastries, jelly, butter. She had a detailed binder with information from how to use the microwave, to pharmacies, places to visit such as restaurants, bars, landmarks etc. There is a mini market steps away from her place which is super convenient. There is nothing negative that I could say about Liana or her place, I would definitely recommend her to friends visiting Florence.