Luca, the owner of the unit was a great communicator. Very easy with which to correspond. He even put up with my lousy Italian. He was always available with feedback and suggestions. On the scheduled say of my departure, I had a 6:30am flight, requiring me to be at the airport at 4:30 am. I had not planned that part of my trip very well, however, Luca helped me setup a transport to the airport that picked me up at 4:00 am. He was even available for suggestions when I was looking for a place to eat or looking for a particular retail shop. The place was exactly as described and immaculate. The photos on his site are real and do not do the view justice. The view was beyond spectacular, beyond comprehension as the building is taller than the surrounding buildings, except of course for the Duomo and Bell Tower. I wanted a place with a view of the mountains, to be able to witness the sunrise and the sunset, and to see the city lights. Check. Check, and check. I was originally a little bit concerned about the size of the sitting area on the lower level, but it was perfect as I was virtually only there in the morning to up and in the evening to go to sleep. Sitting on the massive roof terrace was an absolute pleasure. The amenities in the kitchen were more than ample, especially with the wine bottle opener and wine glasses. The bathroom was precisely laid out. Electrical outlets were exactly where I needed them most. The air conditioning worked brilliantly for downstairs during the morning and for the loft at night. The WiFi was more than sufficient. Although there was a television there, I only turned on once out of curiosity when I noticed that the WiFI router appeared to also be an Apple TV box. I did notice that the television had Netflix. The loft with the bed was very comfortable. The lighting and lighting controls were very convenient, as was the shelf and the availability for outlets. At night, I was able plug in and charge my phone, back-up battery, and run the “White Noise” machine to drown out any ambient noise outside or in the building. Although I doubt I really needed as once the door to the unit was closed the street noise in inaudible. I slept very comfortably. The ladder to the loft is steel and very stable, as was the railing at the top. The ceiling height is tall enough in the loft to be able to sit up with more then enough headroom. In addition, the reference books on Florence and Tuscany were a nice touch as I had decided not to bring mine with me to maximize the space in my bag and to lighten the load. I believe if had between 6 and 8 books. The suggestions as for places to eat were right on. Next time I’m in Italy, I...