Ilaria's apartment was wonderful. Situated at the heart of the old city of Florence, with tourist attractions right across the building it is in a perfect location. Despite being amidst good restaurants it is quiet. We were greeted as we arrived with a very patient and kind representative of Ilaira, Andrea, who explained all appliances and surroundings. The apartment is modern, large, clean, well equipped and perfect for a family with kids. Having a washing machine within the apartment enabled us to travel light- a great convenience when traveling without a car. It even had a dishwasher- not common in European rental apartments. The supermarket is only a half short block away. The rail-station from which we arrived which is also connected to the Pisa airport is only a 2 minute walk from the apartment. The neighborhood is safe. We will definitely return to this apartment whenever we come back to visit wonderful Florence.