Luigi could not have been more kind and patient, especially when the weather caused me some arrival difficulties - a really lovely host! The apartment itself is incredibly central with everything - really everything - within a 10 minute walk. This is especially nice to enjoy Florence in the early morning or after 8pm when the crowds have gone and you can appreciate the quiet(er) city. STAIRS: really are very steep and narrow, going up to the 1st (US 2nd) floor with no landing. There is a handrail on each side of the stairs which helps a lot. The door to the building is split in half with only one side opening, which may be an issue for larger people. WIFI: super fast. In Florence wifi fast enough for work can be very hard to find, so I appreciated the speed. SHOPPING: 5 minute walk across the Ponte Vecchio is a great Conad. There were some things that could use a refresh like the pillows/linens, but overall I really enjoyed my stay and especially appreciated the kindness of Luigi.