We had a lovely stay at this property. The communication was fantastic and Alessandro was super responsive. He took a lot of time to explain Florence city to us and point out some of the hot spots and restaurants we might want to try.
The place is exactly as described. I would add that the bed is HEAVEN. So comfortable. I agree with another commenter that people outside can be a bit loud, but it is a city, not much can be done about that. This is a great spot in a great neighborhood :)