Valeria was efficient, succinct and easily provided me with the best ways of getting from the train station, Santa Maria Novella, to the accommodation located next door to her wonderful mother, Lucrezia, on the other side of the Arno. Once I located the lodgings - not more than 15 mins walk from the station - I was met by Lucrezia, who can only be described as kind, helpful and very well-informed, she was able to give me all the answers I needed, was kind to me - being a lone traveller I felt a tad lonely and she took the time to talk to me, to bring me tea and a peach, and just the complete picture of the perfect host. The studio was just the perfect size for 1-2 travellers, for 1 it was fantastic, close to a lively Piazza and Ponte Vecchio, Palazzo Pitti and the Giardino di Boboli (Boboli Gardens) only 5 minutes walk. I would THOROUGHLY recommend staying here when you travel to Firenze. This is a lovely place, with a lovely host and an incredibly efficient bookings manager in Valeria. Fantastic, and very grateful!