We Stayed at Elisabettas apartment at the end of April 2014 for a week to celebrate my girlfreinds birthday. The apartment was very clean and well presented and communicating with Elisabetta, through Airbnb, mobile and text, was easy and she responded very quickly. Having someone locally look after you gives the added benefit of tips and tricks that made our visit to Florence even more amazing. Elisabetta also arranged a surprise birthday bouquet of flowers and champagne at a specific time to be in the apartment, a wonderful surprise very much appreciated by my girlfreind :). Elisabetta is a very nice and pleasant host, we would be very happy to stay at her apartment again and....it was much cheaper and better located than many of the hotels we looked at. Highly recommended and thank you Elisabetta for your wonderful hospitality :)