A travel company manages this property and they were wonderful to deal with. Really flexible with check-in times and offered to store our luggage if we needed. The apartment was STUNNING - loved the interior design. The location of the apartment was in the hub of Florence right next to all the designer stores. Major sites to visit were 10-20minute walk. The travel company also recommended local restaurants and activities in the area which was helpful. If you aren’t fit don’t stay here. The stairs to carry your luggage up are crazy. My friend and I are young and fit and we were breaking a sweat (from memory I think there were around 6 flights of long steep steps).