Donatella and her family are such nice people. Her house is very beautiful and everything was clean. The beds were comfortable. When we first got to Florence we didn't know how the bus routes worked, but she already printed everything concerning the schedule and lines. She was a fantastic guide. She was willing to answer every question we had and help us as much as she could.
Additionally, the breakfast was delicious. Overall, the service was impeccable. A great location and highly recommended.