Elina is super kind, friendly, and responsive. We arrived at the station quite early and she offered to keep our luggage before check-in, which helped our first day in Firenze.
Most importantly, the room condition was SUPER! Everything was super clean (beyond expectation!), equipped with a lot including fridge, closet, table and mugs, shampoos, towels, and even small sweet treats for us :)
Approx. 10min walks from the Duomo, location is also great. Strongly recommend this stay, and I do want to come back if I revisit Firenze!