Elisabetta and our stay in Florence was amazing! Elisabetta and her son were there to greet us warmly. Her son carried both our bags up the stairs to the flat which was absolutely beautiful. elisabetta has everything you need and need to know! She also left us with many goodies and a bottle of wine that was very thoughtful and appreciated. The flat is directly behind the Uffizi gallery, it is a 5 minute walk to Ponte Vecchio, 10 minute walk to the Duomo and walking distance to every attraction. The location is ideal! When you look out the window, you can see the Arno river! While there is no lift to the flat, the stairs are minor when you consider the location and the high end decor. We had a wonderful experience and time in Florence. You will not be disappointed. Elisabetta was always there to help, was a great host and takes great pride ensuring our visit was the most memorable!