Booked Annalisa's place last minute and she was very accommodating! Didn't get to meet her but got into the apartment easy enough. It is on the 3rd floor so there are lots of steps, just FYI. The apartment was perfect, had so many little thoughtful details with absolutely everything I could need even down to a little travel iron. The apartment location is great, its next to everything but you have some separation from the craziness of the city center.