Elisabetta was very friendly and accommodating. She answered almost immediately whenever we had questions and was very helpful overall.
The room was as advertised. It had a very homelike feeling to it. Even the shared rooms were cozy and we always felt relaxed. The house was well equipped with anything we might need and if we did not find something immediately Elisabetta quickly helped. It can get a little bit hot in the evening but along with the provided fan, we opened the window in our room at night, which made the room quite comfortable.
The environment is amazing, as you can get to the heart of Firenze in less than 10 minutes by walk, but the neighbourhood was quiet and relaxing. Since the house is on a hill you do have to walk up a little bit every day, but nothing too bad. We definitely want to come here again, would recommend!