The location was very nice and convenient. We walked everywhere from this apartment. The climb up the stairs was manageable with all of our luggage. The view from the balcony had a nice view of the Duomo. The communication was very clear and helpful. They also provided a lot of really great recommendations for places to visit and food/restaurants to try. The only negative was the smell near the bathroom. There also was no hand soap in the bathroom. Overall we would recommend and would stay here again.