Greatly recommended, as a family we had a great stay. Communications went well all along and we had a welcoming check in by Julia which mentioned all the needed details and provided us with advice to tour the city.
The place feels much more spacious than what the photos portray and this was great since after a long day in Florence you can comfortably spread out across the apartment.
Kitchen was well equipped with everything needed, beds where big and comfortable, and water pressure was good and all essentials needed for a few days where included. Quiet neighbourhood and walking distance to everything.