Agnese was very nice. She answered all of my questions in a timely manner. Her sister, Beatrice, was there to show us the apartment and some features as well as local eateries. We got in a few hours before check in and our train left hours after check out but they were able to hold our bags. That was very helpful. The apartment is in a great location within walking distance to all the local attractions. It was also very clean and very nice! Thanks Agnese and Beatrice!