The room and apartment were very clean. Elisabetta had a map of Florence as well as listings of the attractions in Florence. There is a bus stop nearby, and you can take the 11 or 17 into town any day of the week, and it is about a ten minute trip. Elisabetta had fresh fruit, filtered water, etc. It is very close to campo di marte station (I walked to it). I did not see Elisabetta much because I was out so much, but my few interactions with her were cordial. It's a good place to stay in Florence.