Francesca and Bruno's flat is lovely and very comfortable. Everything was very clean, beds were soft, air conditioner powerful and kitchen was fully equipped. We even found snacks waiting for us on our arrival! There is a bonus of having a lift while most places in Italy don't offer that. As mentioned on the description the location is not central, but only 10min walk to the train station and only stop from the centre. Communication was very easy too. We do recommend the flat for anyone wanting to go to Florence!