Daniela is very accommodating and made special arrangement to check us into her house upon knowing our early arrival. We were received by Emmerson who is very kind to wait by the corner of the street to help us with our luggage. Daniela responded immediately to our feedback regarding the heater on the second day. Unfortunately we did not receive her several messages due to lack of data connection on the road. Thank you very much Daniela and Emmerson, for making our experience in Florence beautiful!