We were really disappointed with this apartment and the service we received. We had really loved the look of that top room too and were really looking forward to staying in this apartment with our family of four.
But ...
Firstly it's very noisy! You are really in the middle of Florence. Everybody who exists the Uffizi Musuem will walk past this apartment.
You are in the middle of a building site with all the noise & dust. There is building work opposite and on all the other sites as they are refurbishing the Uffizi. There is a big builder's crane about 10 metres from your apartment, and the builders start at 7am every morning. When the Uffizi queues get really busy they are at your front door too. Throughout the night you will hear drunken and singing tourists. And the clock of the Palazzo Vecchio chimes every half hour till 12 big chimes at midnight.
Secondly there are a lot of basics missing in this apartment, and especially in the kitchen. Do not expect to be able to make a cup of tea (no kettle and no larger mugs, only espresso cups) or a decent lunch or dinner here from scratch. There is one very large pasta pan and a small frying pan, no ovenware and only a very sharp bread knife (no knives to peel or cut anything else). One wine glass. As a family of four we were travelling across Italy for a fortnight and we do want to sometimes cook our own meals, but that was not possible here.
There is a big room with a sofa bed on the 'ground' floor of the apartment, but there is no storage at all for anything. Just a sofa bed and a chair. So my teenage daughter had to put her clothes & belongings on the floor. The bed was not made upon arrival but we did receive sheets in the evening.
The bathroom is small with again very little storage space. And there are no hooks or anything in the apartment to put wet towels.
Wifi is slow throughout the apartment, and pretty much non-existent in the 'tower room'.
Thirdly it feels that the company behind it doesnt really care. The young staff seems overstretched as our greeter was nearly 45min late and very rushed. We asked for extra kitchen stuff (it looks like other guests just purchased or took hotelware from elsewhere!) and didnt get any response at all, just that they were very busy with other clients. There was an argument in the apartment next door (owned by same company) when new guests arrived late at night and the previous guests were still there.
If you want to have a two-night stay here and eat out and party all night then this is a great place. But if you want to use the kitchen and have a bit of sleep then this might not be for you. With a bit of investment in some basic kitchen utensils and decent storage space this could be a much much better experience.