Guido was very responsive and accommodating. He even wrote after the first night's stay to make sure we were comfortably situated and had everything we needed. The apartment was extremely well-stocked with bedding, bathroom items and even coffee with an Italian press, and it was very clean. The neighborhood could not have been better located, just around the corner from Ponte Veccina. It was surprisingly quiet for the busy location and the historic building was charming and accessible with the lift downstairs. A+