Simone was fabulous! We had a big mishap when we first arrived. We had 7 bags, and our carry on luggage (with laptops) was left in the taxi when it drove off. He helped us find which taxi company it was, amazingly got the number for the driver who then returned 20 minutes later. He saved us! Valter and Simone are great with communication and recommendations. The apartment is exactly as described. There is a bar below, but while we were there the noise stopped by 11 which is reasonable. If you plan to eat at the apartment, there is a dishwasher!! You are walking distance to everything and it is a very safe street. Will definitely look to stay in one of their locations in the future!