Diana is sweet, she let just check in early. The location is perfect it’s located to the center of Florence very close to everything! (20 mins from the train station by walking) The bed is super comfortable. However we find a hard time to do the check-in, there is so many doors and so many keys without any guide. The light is out sometimes you will need to go out of the room to switch the cut-out and the bathroom is very small. Others than everything is perfect. We enjoy our stay in Florence. Thank you!