The best part about booking this apartment will be knowing that the host, Tarcisio, who speaks English, will be pleasant, helpful and totally reliable. The apartment itself is clean and comfortable and in a nice area of Florence.Tarcisio was there to meet us when we arrived by cab ( just 5 minutes from the main train station) and he made sure we were comfortable and oriented in our new surroundings. The apartment is right off the street, but there is little traffic at night so it is quiet for sleeping. On the day we left, we needed a cab early in the morning. Tarciso booked the cab for us a day ahead and even showed up at the apartment in the morning to be sure it had arrived. We notice he is the host for several other properties in this neighborhood. Based on our experience , it should be fine to book any one of these.