It was not what I expected, the windows did not stay shut, the shower had no shower door and there was no rug so it was extremely dangerous, the ac unit in the one bedroom leaked everywhere, the pillows were terrible. Both beds were very uncomfortable. The lamp was broken and the lights had burnt light bulbs. Also the 5 flights of stairs was not mentioned. When communicating with you there was no effort put in to make it better. Just a huge disappointment.