We were met by Massimo's wife Antonella who showed us the apartment which was perfect for us. Antonella was extremely helpful and friendly and made sure we were happy with the sleeping arrangements for our two year old. Both Antonella and Massimo were very friendly and left us contact details to get in touch if we needed anything further. The apartment itself it situated off Piazza Santa Croce and was a wonderful location. Florence centre is relatively small so from here we could walk to all the major sights within 5 minutes. We found the apartment to be comfortable and the air conditioning worked well. The apartment block was quiet and we were not disturbed by any outdoor noises. If we were to return to Florence we would be happy to stay here again.