Patrizia answers in min. and Eduardo is very polite, he wrote me to ask if everything was ok when we were in the apartment. Location is really good. there was a problem for as with the apartment, we both agreed that the 40 euros that patrizia charges you for cleaning are not there. we thought when we did the reservation that it was a bit expensive 40 euros and the worst part is, apartment is not pitch perfect. The shower filter did not work at all because it was full of hair from other customers, so when you showered the water was always rising. Also after walking the apartment for half hour our socks were black. So NO defenetly the 40 euros for cleaning are not there, beside that, the rest was really good