Firstly, the location of this flat is amazing. It’s right on Piazza Sante Croce and less than a 10 minute walk to the Cathedral and the Uffizi. You could not ask for a better location.
Camilla, our host, and her colleague Irene were excellent. Most notably she accommodated our late arrival (outside check in hours) with no compliant. She responded at a supernatural pace and was attentive throughout.
Florence is beautiful and this apartment is definitely one of the best bases from which to experience it.