Daniela was a great host! She was responsive to our emails and inquiries both before arriving in Italy and during our stay. Even when we arrived an hour earlier than expected, she met us within 15 minutes to show us the apartment. The listing description was accurate and the space itself was everything we could have hoped for - cozy, quaint, and accommodating to our needs as visitors. She gave us access to wifi and provided us with travel books to get around the city. As three girls traveling through Italy for the first time, we always felt safe and at home in this local neighborhood. The small balcony overlooking the courtyard was one of our favorite spots. I would absolutely stay in this home again upon revisiting Florence. We loved it!