The apartment is very central and with all the things you need. There's a list of things to do and nice restaurants and a lot of space. The communication was very easy and Franscesca managed to receive us even if I booked in the morning, and there''s a big garage where we could park our big defender! Which is a big plus in Florence!
The only thing is the apartment was pretty cold (probably because I booked at the last minute) and there's not much hot water. 1 and a half shower only. But I still recommend it.