I cannot rave enough about this adorable little apartment! The location can NOT be beat! It is steps away from the Duomo and there is a handy little grocery store right across the street! Susy is an excellent host and was quick to respond to any questions I had for her. The apartment was spotless and has everything you will need. The little washer was perfect for doing a few loads of wash (there are clothing racks to dry), and the bed was super comfortable. Even Netflix is available! I highly recommend this place and next time I'm in Florence, I will stay here again!