The apartment was well appointed and looked exactly as advertised in the pictures. The bed was comfortable with both a fan and an air conditioning unit provided. The bathroom was clean and got the job done.

The location is perfect - you are within walking distance of everything and there is no shortage of restaurants, bars, cafes, and shops in the immediate vicinity.

Maurizio was the contact person in Florence, and I cannot praise him enough. After texting him to let him know our train from Rome had arrived and we were going to get a cab, he was waiting on the street for our cab to arrive and helped us bring our luggage upstairs, all before 1:00 p.m. For our departure, he was more than willing to come before 7:00 a.m. on a Sunday morning, arrange for a cab to be waiting to take us to the train station, and help us bring our luggage down. He provided outstanding service and both arriving and departing could not have gone more smoothly.

One note for tall travelers: the ceiling drops fairly low as you make your way to the bathroom upstairs, so watch your head lest you hit it like I did a couple times!