Alessandro & Victoria’s place is amazing. Extremely clean, beautifully decorated and comfortable. The location is perfect! Extremely quiet and secure.
Victoria went above and beyond to accommodate us in every way possible. She even made arrangements for my husband’s medical attention that was definitely needed, and utilized. We are extremely grateful for her recommendation that provided relief for my husband during the duration of our trip. My husband was having a difficult time walking and without hesitation,a doctor was able to make a house call the next day. His expertise and knowledge has given him the ability to enjoy the remainder of our travels. We are grateful.
Unfortunately, in route to Italy, our flight was delayed due to the airlines having to refuel. This caused our arrival time to be extremely late. This did cost us a late fee of 150.00 euros (listed on the Airbnb notice of a late check in) Yet, Victoria, continued to meet us after 11:00 pm to ensure that our check in went smoothly and all needs were met.
We appreciate and respect the quality of our stay in Florence. Without hesitation, book this beautiful location for superior customer service and a beautiful experience/stay. The rooftop is amazing too!