The apartment is cosy and very light - we felt very much at home there and it was so well positioned for all the main sites and museums - both sides of the river. Paola's information pack was very helpful and there were useful guide books in the apartment too. If you want to stay very central then this is a good apartment and deserves 5 stars. The only down side is that being close to Santa Croce also puts you close to rowdy groups late at night...but then that is quite likely in any accommodation so close to the heart of Florence.