The location can't be beaten. Perfect place to stop over from which to explore Florence. The older people in our party really struggled with the numerous long flights of stairs up to the fourth floor, so be aware of this and consider if you'll be able to carry your luggage up, as there is no elevator. Our check-in was smooth and we were provided with great tips on where to eat. We also had a taxi arranged by the host to take us to the station after our stay which was ace. Our only complaint was that we had no hot water one night and we had to do without. We did finally figure out how to reset the boiler but this was hours before a reply by the host came through on how to fix the issue.