We had a good stay! The communication with the hosts was easy and the check-in - check-out was simple. However, beware if you have bigger suitcases, because you will have to climb a lot of stairs. Also, the location is fine if you use the bus, but if you prefer walking, you are 20 minutes away from the principal attractions. Since the A/C was not close to the bed and we were asked to not put it below 24, it could get quite hot in the room. Other than that, it was clean and a good place to stay in to explore Florence!