Our family stayed here for 8 days and found it to be a fabulous retreat from the busy streets of Florence. We were able to walk everywhere we needed to go, cooked some wonderful meals and loved the views from the apartment windows. Michele greeted us at the allotted time and recommended some wonderful places to eat, which we did. It really was like a little palace, big and sprawling. The water pressure is not very good but so what. I highly recommend staying here.