Starting by the positive notes: the apartment is located in a nice neighborhood, within reasonable (European standard) walking distance to major attractions and the train station. The room is clean and spacious. Communication nvia Airbnb is very responsive. Daniele is knowledgeable about Florence and can make great recommendations based on the length of our stay. Hosts live in the same building and it took only a few minutes for us to get an extra blanket from Clara who is very sweet.
What we don't quite like: 1. Having to provide precise check-in time at least two days prior to arrival. This is sometimes difficult for travelers. We actually received a message inquiring our check-in time while we were still in the States, almost a week before the actual check-in date. We told them we planned to get there late afternoon by 7pm and proposed to let them know of the more accurate check-in time on the morning of that day, the response was "l’m sorry but we need to accord a precise appointment at latest 2 days in advance." Maybe some others won't mind, but this caused stress on our end because we were uncertain about the travel situations being a first time travelers to that country. Ohh by the way, if you get there after 7pm, they will charge you 30 Euro for the "late check in". 2. Maybe we were spoiled by the host from a previous Airbnb stay. But when we finally arrived at the apartment building, having to drag ourselves upstairs without knowing which floor (didn't get the information from the instructions) and finally saw Daniele eleganelt standing on the top floor staring us down was a very strange feeling. 3. The room is clean and spacious, however, the bathroom is OUTSIDE of the room, right next to the kitchen entrance. And inside the apartment there are actually 3 more guest rooms sharing the common space. So make sure to get fully dressed before going to the bathroom after waking up in the morning, otherwise be prepared to be seen in your PJs by others. What's more, the elegant looking bathroom door is loudly squeaky, something that you CANNOT control. We were warned about the noise and told to be courteous to others when using the bathroom at night. But no matter how careful we tried to be, the noise persisted, which made us awfully anxious and guilty. Plus, if you tend to go to the bathroom during night, it's not easy because the bed is on the "second floor" inside the suite.
That's all.