After a flight from Brussels to Pisa, and the train from Pisa airport to Florence, we arrived at the flat around noon. Perfect setting, in the centre of Florence, view on the river. We had a good communication with Illaria. Grazia, a friend of Illaria, was waiting for us and explained what we had to know about the flat. She gave us some good advice about restaurants, musea, shops and other interesting good-to-knows. The apartment was great, a nice kitchen with all the stuff you need, a good bathroom with good shower and perfect hot water, a sleeping room with a good large bed and a perfect sofa (double bed) in the living room for our daughter. It was clean, sheets were perfect, bathroom linnen also. As we had to catch a train at 5.35 am in the morning the day we left, Grazia ordered a taxi which was there right on time at 5.00am. The only negative point was the noice during the night, but it's not the apartment to blame but the tourists...Picking up the garbage at 5.30 am is not that noisy, they come and are gone in 2 minutes. So, perfect apartment, clean, nice owner and well organized. We'll stay again next time.