My mother and daughter stayed in Massimiliano's apartment for two nights, and they greatly enjoyed their stay. Massimiliano was easy to get in contact with and was very helpful carrying their luggage up and down the stairs for check in and check out. He also called a taxi for them at check out so they could get on their way to their next destination. The apartment was very clean, the air conditioning was wonderful in the warm summer weather, and the bed was very comfortable. Everything in the bathroom worked well. The location was great for them, and they were able to walk very easily all around the historic center of Florence. Massimiliano sat down with them during check in with a map and showed them the most important things to see during their short stay, where to eat, and how best to get everywhere. The only downside was that the apartment building does not have an elevator, but their legs surely felt more toned after their stay. Thank you Massimiliano for helping my family have a great stay in Firenze!