Highly recommended. Alessandra was easy to contact, there to greet us when we arrived and very friendly. She also provided a bottle of wine, water and coffee - much appreciated. Her flat is lovely - just like the photos - spotlessly clean and has everything you need for a short stay. There is some street noise but nothing that any city dweller will worry about. Great location - close to the sights but not on top of them (apart from the Pitti P which is 1 minute away) and near some good, local restaurants (La Casalinga especially). Fuori Porta in San Niccolo, 10 to 15 mins walk away, is also well worth a visit.