Great location, and gorgeous views. Noisy environment and run down facilities. This apartment both satisfies and frustrates. Basics such as dishwashing detergent, tea towel and sponge for kitchen were not provided - strange in a self catering apartment. Apartment was very clean. Many reviews comment on the noise, best to bring earplugs. We have stayed in central apartments in the middle of Paris and Rome which have double glazing. The windows in this apartment do not, and are loose fitting, and there is noise all throughout the night. This is an apartment run as part of a commercial operation that has many apartments through Florence.