I really enjoyed my stay at Francesco's place! This apartment is located steps away from Piazza Santa Croce and is within walking distance to all other locations in Florence. Communication with the Hostmaker Team was excellent and my late check-in as a result of my delayed flight was easily accommodated. The apartment was very clean and the bed was very comfortable. Extra pillows, linens, and towels were provided, which was a nice touch. The only negative was bringing my luggages up the steep stairs to the apartment, however, I knew what I was getting myself into before booking as the listing mentions the stairs. All in all my stay in Francesco's place was excellent and I would definitely stay here again upon returning to Florence.