Ilaria is a fantastic host. Good communicator from the start. She was so welcoming when we arrived and shared her local knowledge openly making our trip in Florence all the more enjoyble. Her place is immaculate and clean. Is a home away from home. Even got my wife's eagle eye approval on how clean the place was. The location is a walking distance to all the main tourist attractions and yes, it is in the heart of some serious shopping and good restraurants. Highly recommended.