When we arrived and we were shown up the many stairs and around the apartment, it was hard not to gasp aloud at the views out each window and from the terrace. Beautiful! We brought pizza home one night so we could enjoy the sunset and peace of the terrace and also took advantage of having a washer - found a drying rack and clothespins in a closet to do some laundry. A map was supplied and coffee but do stop at a grocer if you want anything more on hand. It felt residential and safe while being a close walk to the sights of Florence. It was really the views and light that made the apartment so nice.