We had a great stay in this penthouse. Chiara met us when we checked in to give us keys and answer questions. The unit is beautiful, spacious, very clean, and in a great neighborhood. Santo Spirito is quiet, less crowded than the more touristy parts of Florence near the Uffizi and the Duomo although it is just a short walk to all the landmarks and museums you want to visit. Chiara was a gracious, responsive and attentive host. Loved having the outside patio and appreciated the washer/dryer. We would choose this apartment again on our next trip to Florence and highly recommend it to other travelers.