From start to end, Clara and Daniele were responsive and helpful. The room and place was great - perfect amount of space, clean, and secure building. The neighborhood was cool, near Santo Spirito - it was great to be out of tourist shuffle. Around a 30 minute walk to get to the Duomo, which was easy and it's a nice walk across the river and through Florence. The food nearby was good - we found a few awesome restaurants that had been recommended and a few we just stumbled upon, and all meals were really good. Authentic, less crowded and nice people. This is a wonderful spot for folks that want a quiet respite on their trip, and want to avoid the beaten, tourist path. Clara and Daniele are quick to be helpful and accommodating but also let you do your own thing, and don't hover, which is great. We'd definitely stay here again. Thanks for a great spot!