Monica is an amazing person. She was always available and very prompt. Knowing it was my father's birthday she went an extra mile which we didn't expect. Her apartment is really well located to the centre and there are regular buses from around where the apartment is. The room is spacious and has little touches that really make it shine. I am glad I got to stay at Monica's apartment. I highly recommend others to stay at the apartment. You won't be disappointed.. I definitely was not and will hope to stay here again when I come to Florence