What can I possibly say that hasn't been said by all the previous reviews?? The Ponte Vecchio apartment lived up to all the hype!....Good communication before, during and after; Guido an excellent host, helping us with the luggage as well as with some appliance assistance the first night (btw, don't turn on the coffee maker and microwave at the same time!....but an easy fix with the breaker downstairs), and even helping us with a taxi to the Firenze airport when we left. Beautiful, elite apartment overlooking the Arno and better than the pictures! We loved buying at the local grocery and preparing little meals at the apartment while sitting on the porch. Guido's attention to the flat leaves nothing to be desired!!