This apartment was an absolute dream! It was as beautiful as can be, with a very cool layout and everything we could possibly need. The terrace was a wonderful treat, there was lots of natural light, the views from every room were lovely and the place looked even better than the photos. Comfortable and clean too, with plenty of storage space and even more importantly, charm and character. Diana was very welcoming, warm and accommodating, making the whole process very easy--and the neighbourhood was perfectly set away from the super-touristy streets, with everything still within easy walking distance. Plus, the folder with previous guests recommendations was very helpful and especially ensured we ate VERY well while in Florence. It was absolutely perfect--very roomy--for our family of three but would work well for a family of four, friends, two couples (if one couple doesn't mind being in twin beds)... I would highly recommend Primula by Acacia to anyone searching for a unique and lovely place to stay in Florence.