Very friendly. We struggled finding the building so they walked down the street to find us and were kind enough to show us a very close parking garage. Nice place to stay - They set out fruit,snacks and coffee. They also had a nice printout book of information and things to do in the area. Location is GREAT!!!! (Be willing to walk everywhere) but it is close to all the street shops, clothing stores, restaurants, cathedral, and The David. We would definitely stay with them again! Thanks guys!!