The location is perfect for sightseeing and meals. The BnB needs several improvements:
1. Meet and greet needs to be better managed. We had to wait for 45 mins outside the main door before someone picked our phone call (using the number given on our reservation), and even then we couldn't drop our bags as earlier agreed. So we lugged our 2 suitcases all over Florence. Another guest the next day was lucky that we were in the BnB to let her in. Another 2 guests on our Day 3 were lucky that we were on our way out as they were coming in. This is not an acceptable arrangement.
2. The WIFI only works in the living room
Giovanni was very helpful and takes initiative but he doesn't own the place. The owner needs to make improvements to make this BnB more appealing.