Do NOT make any mistakes on your booking--not even a tiny one. This host will not work with you at all--not even seconds after you hit the return button. Also, I did not expect to have air conditioning because of the description given on airbnb, but there was supposed to be a fan. I communicated with the owner and they indicated they would get one to me and it never showed up. I also feel that they were generally unpleasant to work with. I contacted them within minutes of accidentally booking check-in based on my stateside departure date instead of my arrival date in Florence because of the international time difference/travel and hoped they would be willing to shift my day by one day. Had it been hours or a day later, I would understand the denial, but it was just unreasonable to be so unwilling to shift my stay by a day. I ended up paying for time I was not even there and my stay did not interfere with another booking. I will not be booking with this host again. There were plenty of places at this price-point, in the same location, where I would have been more comfortable (July with no fan provided) and might have had the opportunity to deal with reasonable hosts. Next time, I'll take my chances elsewhere.