This was our first time in Florence and I was looking for a place that was away from the more touristy part of the city. Nicola's place was exactly what I was looking for. The apartment is beautifully appointed and the beds were very comfortable. And most importantly it had the washer I needed! In all my years of staying at AirBnb's around the world, I have never met a kinder, more gracious host. Every morning, Nicola would send recommendations for what to do around the city and would even call restaurants to make reservations or call to push out the reservation if we were running late. And he helped with reservations even after we had checked out! Grazie Nicola ❤️