Chiara's apartment is in a good location, close to the university district and walking distance to Academy and the Duomo. Very clean and stylish. Very comfortable bedrooms and lovely bathroom. Lots of nice extra touches - various guide books etc. Communication was very good, and when we encountered a problem with noise from builders in the neighbouring property which adjoins this one, when the builders arrived at 7:40am, Chiara communicated clearly with me about this. She very kindly booked a taxi for us when we left. Overall, it is a lovely, stylish apartment, very comfortable and we felt happy with the service we received, we would certainly return.