We had a fantastic stay. The apartment is charming and superbly located in central Florence. The staff is also very accessible by phone and highly responsive. The bedrooms and bathrooms are spread out down a long
hallway allowing guests to feel like they are not on top of each other. Although it is a first floor apartment, there are about 40 steps required to get to it. My 75 year old parents were able to handle it, but it is something to be aware of.