My girlfriend and I stayed there for 3 nights. The pictures on the web site don't do it justice. The apartment has wonderful views of the cathedral and Duomo right outside. There are two bedrooms with views, and the kitchen/living room view is amazing. The apartment was super clean and well stocked with everything needed. It also is very secure, as it requires multiple doors to unlock to reach the apartment. The plaza right below was great to watch and walk around in. When windows and blinds were shut, there was no noise that prevented us from sleeping soundly. The AC was wonderful and kept the apartment nice and cool. Anywhere we walked at night, we could easily find home by walking back to the Duomo. Communications with Isabella were fast and easy. You could pay a lot more at a very fancy hotel, but you won't beat this location and this view. Oh, about the stairs - yes, it is a bit of a workout but don't let it stop you from enjoying this wonderful unit. Thank you Paola and Isabella!