Overall a pretty good place to stay. You get what you would expect. The listing makes the place look very elegant and put together. It was lacking some TLC. The keys were difficult to use. We didn’t have any toilet paper or extra blankets. With all that being said, the location is wonderful. It is right across the river from the main part of Florence. You are tucked away from most of the hustle and bustle. Also, the view from the balcony was spectacular.