The place is nice and very clean, but we had a horrible check in experience. I informed the host of what time I'll be arriving 2 days prior, and was told to text them when I arrived for check-in instructions. I did that and had to wait outside for over 40 minutes before I received instructions. The manager claimed that she sent me instructions in the morning, which I did not receive. Why not confirm that I received them, and if it is policy to send instructions in the morning, then why instruct me to text when I arrived for check-in info? This is unacceptable and we did not want to be waiting outside with our luggage after traveling all morning