The apartment was very good for my family stay. Check in and check out went smoothly, although it was not very pleasurable to set up an alarm clock for a 10am check out. Even though the location is accurately described, it felt little further from the old town area than it actually was. It was a good 20 min walk. The apt is on the first floor of an older building by a very busy street. If you are sensitive to nighttime street noises, it might not be a good choice for you. It wasn't a big deal for us. We did like the ability to pull the blackout blinds to darken the place and sleep in in the morning. The balcony is nice to sit at at night - we enjoyed watching the bats going in and out of their nest it very much. The kitchen is well equipped for the most part - we found all but dinner plates... maybe we were just blind.... Overall, it was a great choice for Florence and we would definitely be back if we visited again.