Staying at Lorenzo's apartment was the best Airbnb experience that I have ever had. From the first message I sent him a month before arriving, he responded immediately welcoming to "my home" in Florence. Communication with him was always so easy and he went above and beyond to be accommodating to my friend and I. She and I arrived by train much earlier than checkin and he allowed us to arrive at the apartment to drop our bags and keys even though he wasn't finished cleaning the apartment. It was the kindest gesture because it allowed us to immediately go out and enjoy Florence without the hassle of carrying or storing our bags elsewhere. Very few hosts are this accommodating. He also greeted us downstairs and insisted on carrying my giant, 75lb/35kg luggage upstairs for me. And when he heard that my friend had to catch a 5:30am train upon departure, he arranged ahead for the taxi service to pick her up. He also came later that morning insisting on helping me carrying my luggage down. We were both blown away by Lorenzo's hospitality and generosity. I am also an Airbnb host and I have to say, he makes me want to be an even better one! Very inspiring and wonderful person. These relationships are what make Airbnb so special.
And to top it off, the apartment is incredible. Beautifully designed, spacious, with a lovely terrace where we enjoyed morning coffee with two bedrooms and two bathrooms. It was cleaner than most hotels and has everything you could need. I would love to come back and stay a month! It's also very well located. There is a market outside that gets a little noisy in the morning, but who doesn't want the buzz and energy of Florence waking up? Lorenzo was kind to suggest closing the three layers of shutters and windows which helped a lot.
Thank you again Lorenzo for a perfect stay. We will be back!