We stayed in Luisa's apartment in Florence for two nights. This was one of our first experiences with Airbnb and it was absolutely amazing! As soon as we arrived, she was in touch with us and was waiting for us at the apartment. She showed us all the important features and gave us information on the surrounding areas. She was extremely helpful and made us feel welcome in the beautiful city.
The apartment itself is comfortable and beautifully furnished. It was perfect for a family of four like mine. Being located in the heart of Florence, it was a quiet residential area and the apartment was easy to find! Luisa remained in touch with us throughout the trip and was a wonderful host. We didn't have any problems at all and had a great trip! Thank you Luisa! Hope to see you again.