Elena is superb friendly. She was not only prompt in her replies, she was also very eager to make us feel welcome in Florence. She prepared relevant maps, marked out important locations not to be missed & even listed down a few pages of food places & shopping places for us. This was superb useful for a first-timer in Florence. We could conclude that she was a foodie as the places (which we diligently tried base on her recommendations) were extremely good - great appetisers & mains with affordable pricing. If not for her list of recommendations of places to visit and eat, we would not have imagined ourselves having to enjoy Florence as much.

She is also a very reliable host. As we wanted to do a cycling tour at Chianti Region, she shared links of those tours the same day as we asked. And warned us to purchase our museum tickets in advance too!

The apartment is clean & tidy with clean toilet (that I can assure you as I am usually very particular about toilets). Good enough for pax of two. Its location is extremely good - 5 mins walk from the S.M Novella train station & walking distance to all other key attractions. Totally value for money.