Francesca was a fantastic host, she was prompt to reply with answers to my questions, met us at the apartment when we arrived, and gave us a wealth of information about Florence . Her apartment was spotless, modern and had all the comforts of home. The neighborhood was fabulous, quiet & had a local vibe with tons of restaurants, shopping, etc. and easy access to all the main sights. We would definitely stay here again and would recommend to anyone visiting Florence. Grazie mille Francesca !!!