As a number of people have written in other reviews, Alessandro is the ultimate host. He went through everything about the apartment, and has lists of supermarkets, restaurants, and gelateria. You will find everything you could possibly need there. The apartment is exactly as pictured. I've been to Firenze a couple of times before, but Alessandro's overview of the city's history gave me a much clearer perspective. I only wish we had planned more time to see the sights Alessandro had recommended.