Fantastic host! Franca and her daughter Ursula were both very kind and helpful during our stay. The space provided exceeding our expectations in many ways. The room, bathroom, kitchen, and living area were very clean and tastefully decorated! My friend and I enjoyed our time at Franca's very much. She is a sweet and hospitable Italian lady! She offered bottled water when we first arrived, and was gracious to share some of her delicious home-made ravioli with some fruit the day we were departing. Overall, Franca's place was conveniently located to the city-center and with a bus-stop nearby, which made our stay in Florence even better. Great place, fantastic host, and charming city! Big thumbs up! :)