Christina was extremely helpful once the booking was made and worked with our schedule to make arriving and departing as easy as possible. The apartment is nicely located. It's a short walk from public transport that takes you to the main station in under 10 minutes, and about a 20 minute, picturesque walk from the center of the city. It's on the less touristy side of the Arno which I appreciated because there were many more interesting restaurants nearby and added to the feeling of being a "local" during the stay.