Great place that is centrally located and a short walk from the train station. Amy was very helpful and sent out detailed instructions and reservations. Would definitely use again. Only small issue would be the early check out time of 10 am. We had bags and had to check them at the train station and then go explore Florence. I believe they said we could keep them there until 1 but would have already turned in the keys. Really not and issue and enjoyed our stay.