This is a very comfortable spot, with big and beautiful windows (the pictures are quite accurate), a wonderful view of the Basilica, and a location in the thick of the action in Florence - walking distance to everything central, tons of restaurants, etc. It was great for my few days at a conference in the city, and was the best place of the variety I've stayed in in Florence (hotels and apartments). Diana and Alessandra were very kind and responsive - getting in was easy. One should realize that the Piazza is a busy place from morning till night, and the apartment is not epecially quiet. Earplugs were a nice solution.