My husband and I visited Florence as part of our honeymoon trip through Italy. The location of this apartment is great; very close to the train station and the Arno River, as well as most of the sites of Florence. The apartment has been beautifully updated and was very clean. The bed was comfortable and there was plenty of hot water. It is on the top floor of the building, but there is an elevator. The photos are accurate and communication with the Concierge service prior to and during our visit was good.
I am not able to give this apartment a five-star rating for two reasons- one being that it felt much more hotel-like than our previous Airbnb experiences. We are used to a more homey feeling stay and this apartment did not have that. We choose to use Airbnb rather than stay in hotels to have a more home-like experience and felt like we missed out on that here.
The second reason is the noise level. While we never heard any other resident of the building, the noise level from the street was horrible. Being so far off street-level, we did not think this would be an issue, but there were several nights that we could not sleep because of the street noise or were woken up by loud people, trucks, motorcycles, etc. The building across the street was under construction during our visit, which also contributed to the noise. The street noise is no fault of the Florence Concierge group, but is something to take under consideration when selecting a place to stay.