This apartment was amazing, and even better than it looked in the photos. The view of the Duomo is breathtaking. I was here for a full month, and I never had any problems with anything. I especially appreciated all the amenities: full kitchen with dishwasher, clothes washer, hairdryer, great wifi, iPad, speakers to play music from your phone, etc. The neighborhood was great, and an easy walk to everything in central Florence. Surprisingly quiet at night. (The church bells start at 7am and stop at 7pm. :-) Max was extremely helpful and responsive. As long as you don't have a problem climbing stairs, I can't imagine a better place to stay in Florence.