Staying in Florence at Shelby and Nicco's place was the highlight of our 2+ week trip around Italy. It was absolutely beautiful and even nicer than the pictures show. Shelby and Nicco were so sweet to greet us on arrival and explain anything we'd have hoped to know about the apartment and things to do in the area. Nicco even made reservations for us at a nearby restaurant! We loved all of their recommendations and everything about the apartment. The only drawback, which I think others have mentioned, is that the wifi was pretty spotty at best, so we used the internet at restaurants and cafes instead. Otherwise, it was a true gem and a great find!