The apartment is a little outside downtown, about a 20 minute ride by bus (beware the bus system in Florence is tricky). The room was very nice and clean. The bathroom was very nice and eveything worked. We loved the cats, there are 4 of them hilariously one of them likes to break in the room so when you're inside you gotta lock the room so the cat doesn't break in haha. The host was extremely nice and providing (fridge space, cold water in the fridge andwater bottles), she even helped us with a favor since we asked her nicely. Would stay here again.