Donatella's apartment is lovely and spacious. The bed was large and comfortable, the bathroom and shower wonderful. The location was amazing in the Piazza della Signoria, and easy to walk to anywhere in the city. Although it did get loud at night, closing the windows shut out the noise and there is an AC in both the living room and bedrooms. Donatella was very communicative and helpful. Check in and check out were both easy. We would definitely stay again!