The location is great-- its right next to Santa Croce and within walking distance to all of the highlights. We didn't get to meet Pianka but Benjamin was very nice and informative of the area. A fan was provided to help with combating the heat and everything was clean. It did get a bit noisy outside at night just given the location, but the noise does die down around 11pm so its nothing bothersome. Overall, it was a great stay.