Alessandro was an amazing host! He made sure that I got in to the place (even though my flight was delayed and I got in at the middle of the night.) He had the housekeeper come even during my extended stay, which was SO nice! He was so warm and hospitable. This was one of the best Airbnb's I've ever stayed at! The house is charming, artistic, in a great location close enough to all the fun things, but far enough away that you feel like you actually LIVE in Florence. I'd book this place again in a second!