The apartment is as pictured, but more artsy in real life. Lots of space & High ceilings. The location is great! It's approximately 20 min walk to the train station with lots of shopping & major tourist sights along the way. The building is safe, I felt very comfortable there. The only drawback is there is some noise from the square below & the other apartments. I was able to adjust. Rita & Gisselle were great in responding to all of my communication. The wifi was strong & consistent. I would definitely stay here again on my next visit to Florence.