Annamaria is a very nice person, she would answer everything that i ask within a minute after WhatsApp her. The house is very beautiful, beyond describable. The location is quite strategic, there is a supermarket just few steps from the house and you can have everything what you want. All the amenities and facilities are well functioning, we can cook and even doing our laundry during our stay. During our checkin, Francesca was there, she gave us a maps of Florence and all the place of interest to get by during our stay and she showed around the house also. Overall, Truly recommended!