Our host Silvia was super professional and helpful on arrival. Lots of tips for our stay. The apartment is just as pictured and is very comfortable. As we drove, the on premise parking was great and allowed us easy access for a drive around Tuscany one day. In the heat, the Walk into The City and back after touring were a bit long but we could just as well have taken public transit as there are options very close. I remember reading a review where someone complained that the loft bed was hard. Well I found it amazingly comfortable with really comfy pillows too. My husband prefers super soft beds so he slept in the other. Highly recommend!