Elena's place turned out a very good choice for us. Several good points: number one being the excellent location, heart of the center, in 5 minutes you are in several major sites, 15 minutes walk to the train station (it takes a little figuring out, asking around for the direction though if your GPS doesn't work). Number two is the cozy, comfy and clean apartment, exactly as showing in the photos. Number three is Elena's warm welcome and responsive in solving problems. the wifi was down in the first 2 days while we were there, Elena tried to find solution for us. the weather also turned to be a bit chilly at night. we asked for a quilt, Elena brought it in right away. overall, we're glad we chose Elena's place and it became part of our nice memory of florence.