The place was very nice and the location superb. The problem with the shower was it was flooding and at some point the water heater stopped working. On our check out the elevator jammed and trapping our pieces of luggage and it took around 2 hours before someone came to fix it. We were in a hurry to leave because we had a wedding to catch. Which was the main reason why we flew to Florence from Manila. Just address those issues and we would have had an excellent stay.