We were well greeted into the flat. Jean Paolo welcomed us, helped us up the stairs with our bags and made sure we had everything we needed, including maps and recommendations for things to do/places to eat, before leaving. He was a gracious host and quick to respond during our stay. If I were booking again I would want to know that the two bedrooms did not truly have a full wall between them so noise and light in one was easily recognized in the other. The room upstairs is a loft and has lows ceilings so most people risk bumping their head. The shower was also extremely small but it did get the job done.