After traveling through europe for two weeks after our stay at Stefania's apartment we can definitely say it was the worst apartment that we ever used.
Couple of days before our arrival to Florence i read the reviews mentioning a problem with wifi. I contacted the host immediately to make sure that her internet is working properly. She reassured us that it was fixed and we will not have any problems. it never worked. Nor did the toilet. We had to stay in the apartment for three days without properly working toilet. We did contact the host a number of times, she kept promising to fix it without any results. After checking out, we requested a refund and she threatened with a bad review,
As soon as we return home we will be contacting Airbnb support to make a claim attaching a photos of us using a bucket in order to flush a toilet.
The apartment is dark and tiny, Without a working toilet and internet it was very hard to spend any time there,
We were very lucky at the next 7 airbnb apartments we've stayed throughout our journey in Europe,
i am relying heavily on the reviews of others and hope that this one will help you with yor decision.
With warm regards,
So and Julia