We loved our stay in Florence, and Alessandra's apartment is beautiful! It was super spacious for the two of us compared to other cities we have stayed in. A dishwasher and washing machine was extremely handy. Other than an initial hiccup on check in (we were unable to reach Alessandra - she said she wasn't receiving our messages on the app - through airbnb or by phone, we eventually got in touch with her after about an hour waiting outside there apartment) our stay was amazing. Alessandra was lovely and provides a list of recommendations for restaurants etc. The apartment was in a good location for us as we enjoy walking. We felt right and home and wouldn't hesitate to stay here again when we return to Florence!