Our time in Florence was made perfect by the hospitality of Alessandro!he was amazing and so was his apartment. It was perfect for our large family (2 adults and 3 children) and has spoiled us a bit to Airbnb. I don't think we can expect every place to be this amazing. He had some snacks and drinks for us there as well as VERY detailed information about what to do and where to eat, go, explore in Florence. We never had a question that his info packet did not answer. His mother was there to greet us and even though she didn't speak English she was the sweetest lady and made us feel like we were family. Apartment was a 5 minute walk to the city's tram and then a 5 minute tram ride to the center. Very easy to navigate and perfect for getting in and out of downtown. We would 100% recommend if you are heading to the Florence area to stay at Alessandro's apartment. You will not be disappointed.