Lorenzo was a great host--extremely responsive and very helpful. The apartment is exactly as shown in the photos. It is clean, bright, and reasonably large. The design is modern, the bathroom and kitchen are new, and all the appliances function well. The only thing to be aware of is that all bedrooms are up a flight of stairs with the bathroom and kitchen on the lower level. We didn't find this a problem, however others might. Also there was some construction in the building going on during our stay so the entry was noisy and dusty, but this is likely very temporary. Finally, the location is perfect. The area is quieter and more local than the other side of the Arno, the Boboli gardens are nearby and lovely, and there are plenty of good restaurants within a few minutes walk.