Just simply a great location and is tastefully decorated. Close to everything and major buses right around the corner. The windows have screens which is a must in Florence. I never met Federica or received tips on the neighborhood, but I appreciated the flexible check in time. Bed was a bit firm but comfortable for me. My room was very quiet even with the window open. There was a nice breeze. I did not cook but other guests did and it is a nice kitchen. The couple of drawbacks were the bathroom and the door locks. Very small shower with poor water pressure and there was a towel on the floor when I arrived. The door locks on the bedroom and the main exit are tricky. Took me 5 minutes to unlock my bedroom door the first time and exiting the building tried my patience a few times. Not a deal-breaker for me since I only stayed one-night and was rarely there. Overall, a good place to stay but it could be great. The location, price and the cleanliness made up for the shortcomings.