We had a great time at the apartment. It was very spacious & clean. We really appreciated the location to get into Florence & to enjoy Santo Spirito. Since we met my son after he was traveling for 2 weeks we were glad to have the washing machine & didn't mind hanging it clothes out like everyone else. Emanuel responded quickly to messages. Loved the red kitchen eventhough we didn't cook. Great restaurant right next door to the left. Would love to return to Florence and would stay here again. The only downside for us was the size of shower but my husband is 6'7"!