We had a wonderful short stay in Florence. Eleonora was incredibly sweet and helpful upon check-in by giving us a warm welcome and some tips for our stay. This location of this apartment is perfect; central, walking distance to major attractions and restaurants. The space is cozy and pleasant overall. Marella is an excellent communicator and was very accommodating with our request to hold our luggage a while longer before our departure. We greatly appreciated everything and look forward to coming back soon. Thank you!