Our airbnb experiences have been exceptional and considering my mom was skeptical, happy the experiences have changed her mind. Unfortunately, this apartment was slightly disappointing. Although we usually spend very little time at apartments we've previously stated at, this didn't feel welcoming enough to want to spend any time here. It was cold and damp and the pictures were slightly deceiving. The place was not overly clean, there was mold on the shower curtain and not enough toilet paper. The location was great for us, but if you have another brighter space available, I would suggest somewhere else. We never met Lucilla but the person who let us in was not overly friendly and very short. I cannot say how Lucilla was as I never communicated with her at all.