Ilaria and her apartment are amazing! Ilaria communicated very well with us before our trip. In fact, she made dinner and lunch reservations for my Mom and I for Christmas Eve and Day. She was not able to be at the apartment when we arrived, so she sent in advance very easy instructions about how to get to her apartment and how to get in. She also has a nice book put together with information about the apartment and the city.

The apartment looks just like the pictures. It is very spacious, so beautiful and clean, and is in a fabulous location. There was a bit of street noise at night, but I looked outside and it was just people coming home from having a nice night out and chatting together as they walked home. If you are a sound sleeper, you probably won't notice it. If you aren't, a little white noise was just the ticket for me. The water in the shower was a bit fickle, going from hot to cold, but Ilaria went out of her way to fix it and it really is just a matter of slowly adjusting the temperature once you get the water going. It was no big deal. The bed and pillows were comfortable. My Mom ended up sleeping on the couch because she caught a cold and she said it was very comfortable. The apartment is located just off of Piazza Santa Croce which is my favorite part of town - you can walk anywhere from there in less than 20min. The neighborhood is quiet and not crowded, with lots of good restaurants. Our three favorite restaurants are actually owned by the same family: Il Vivandiere, Casa Toscana, and Boccadama. YUM!

Ilaria helped us out on several occasions, especially with the shower, information about medicine for my Mom's cold, and she even helped when my ATM card got compromised and frozen by providing her office address so that a new card could be sent. What a wonderful stay!!!

Ilaria - thank you so much for all of your help! Have a wonderful 2017!