Hosts were very prompt in responding to inquiries. Livia was so kind and very helpful! The apartment itself is lovely. Very modern and well decorated. Located in walking distance from train station and city center, out of the touristy area. Tried a few restaurants from their welcome guide and they were wonderful! Many restaurants located down the street that were a hit! Thank you Emanuele and Livia! Highly recommended for any future Florence vacationers.