We stayed at Elena & Oliver's place while visiting our daughter who is studying abroad in Florence. This was our first airbnb experience and it exceeded our expectations! The apartment was beautifully decorated (stunning architecture & design), VERY comfortable, spacious, quiet and clean. We appreciated the great communication and flexibility with our arrival time and were greeted warmly with a bottle of wine and other treats. There was plenty of very useful information available in the apartment (restaurant recommendations, tours, brochures, maps, etc.). The location is simply perfect in an area that is in walking distance to all of the major sights. We just loved the quiet, lovely street that the apartment is located on (very authentic Florentine) and we felt very safe at all times. The internet connection was excellent. We highly recommend!