The appartment was lovely & Sharika was quick to respond to any questions that we asked her. We were greeted by Sharika's mother & shown the appartment & there was a packet of biscuits on the table for us. Only downside was the noise as another lady has stated.
You expect noise in the heart of Florence, so if you can sleep with earplugs, then the appartment is for you, as it is in walking distance to all the lovely attractions.