Chiaraade us feel so welcome in Florence! She allowed us to check in early, was waiting for us when we arrived and very thorough with the check in process so as to leave no questions unanswered. The apartment is very comfortable and is located within a 15 minute walk to anywhere within the city center. You can tell Chiara wants you to have a great time as well as she gave us plenty of recommendations of restaurants and things to do in Florence, she even called a taxi for us! Whenever I return, Chiara and this apartment will be my first option