Katia was a very welcoming host and was very professional. The view from the apartment is bar none the most spectacular site you can see. The apartment is much bigger than it looks in the photos and is very spacious. I highly recommend this apartment to anybody. The only issues we had was; not understanding how the washing machine works; and also the wifi is buggy (it connects only with certain devices properly. It worked with my laptop only, IPhone & Windows Phone didn't get internet access). All in all it was a beautiful place to stay and is in walking distance to all the main sites of Florence. Thanks Katia for a great stay.