Pamela was the most communicative and sweet person ever! Not only did she greet us with a smile at the front door, but she made us feel comfortable. The apartment is maticulous, and easily the best place we have stayed at in Italy! To top it off the view of the Duomo is outstanding and something I will truly remember for the rest of my life! Amazing, thank you so much! Also every suggestion for food that she gave us was easily the most delicious food inFlorence!! Absolutely outstanding!