Michele was very nice, responsive and helpful. The location of the apartment couldn't be better, it is two steps away from a beautiful and busy square of Santo Spirito church with its bars and restaurants, at the same time it is located in a small and quite side street. Area is famous for its little artisan workshops and antiques shops. The only problem in the apartment were the stone floors that were very cold to walk on (which is a common problem in old florentine buildings), so if you decide to stay there, don't forget your slippers!