We enjoyed staying here for a couple of nights - the pictures/advertisements matched our true experience :) Stunning 360 degree views of Florence. The host was in touch with us prior to arrival, during our stay, and helped coordinate our check out. Please note that if you arrive for check in anytime after 8:30 PM, you will have to pay an extra fee starting from 20 euros. If you have a lot of luggage, please also note that once you get out of the elevator on the respective floor, there are 2 staircases you will have to climb to reach the unit.