My husband and I stayed in this lovely apartment for our wedding anniversary when visiting Florence. Location is great just by Statuto tram line - approx 25mins-half hour from airport via tram. There is a great bakery and best gelato I've ever tasted down the road! Supermarket about 5-10 mins walk away. Communication and check in with Teona was good - she was very friendly and knowledgeable, gave recommendations however *WARNING*.. if you might be late to check in (after 8pm) you will be charged €30!! It was not advertised as such and we were very disappointed to be told this the day before check in. Our flight was delayed and we arrived at 20.30 and told to pay €30. We were told this after free cancellation policy had finished and so could not find somewhere else! Very very disappointed and started trip off badly. Accomodation however was good - comfortable bed (although got bitten every night), great sun trap terrace, powerful shower and most of what you need in the kitchen. Would have been nice to be supplied shower gel or basic kitchen washing up items but we bought some anyway.