My wife and I arrived in Florence via train from Rome and the fact that our communications with Osvaldo were very smooth and easy, he made our first Airbnb in Italy experience a relief. We found Osvaldo waiting for us as we approached the apartment and he was cheerful and helpful from the start. Once I figured out how the glass top stove worked due to the instructions being left for us, we had coffee and breakfast going the next morning. One thing I really appreciated was how Osvaldo, an architect, had made centimeter an example of efficiency and beauty.