I've never met a host like Gloria before. Very welcoming, friendly and eager to make our stay as comfortable as possible. The apartment is wonderful, although it is not very large, it provides everything you need. The rooms are very cozy. Gloria left us croissants and coffee for breakfast, soap, shampoo, hair dryer, maps of Florence and an entire hand written notebook with places to visit in the city. The sheets and towels were extremely clean. Actually the entire place was clean and tidy. There is wifi and cable tv as well. It was a wonderful experience and I stongly reccommend Gloria's place to anyone who wants to have a pleasant stay in Florence.