Francesca met us at the flat and made sure we knew where everything was. She was friendly and helpful and ordered a taxi to the airport on our last morning. The flat was clean, bright and spacious. It has comfortable beds and brilliant air conditioning which was a huge relief in the extreme heat of Florence in July. We very much enjoyed our stay in the centre of the city - it was only a ten minute walk to the Duomo and there are lots of great cafes and restaurants very close by.