This was our first Air BnB experience and it couldn't have been better. Francesco greeted us warmly with a nice bottle of wine. He took the time to review some of the best restaurants in the neighborhood and some tricks to staying in Florence. His place was fantastic and it didn't take long before my wife and I and our 6 month old son felt at home. The location was fantastic, just minutes from the train station and some of the most beautiful sites in the city (not to mention some great restaurant locations). His place is described as small but it was the biggest place we stayed in during our 2 week trip. Francesco was very patient with us answering any questions we had and took the time to show us everything in his apartment, from how the dishwasher works to how to lock the from door. He also made special accommodations for our son giving us a crib and sheets for both a boy and a girl as we didn't previously specify. We would highly recommend this apartment and was one of the highlights of our stay in Florence.