Cristina and Gianni went out of their way to make our stay comfortable. The apartment was bigger than I thought it would be. It was very clean and had all the amenities that were expected. They were gracious in including basics in the kitchen that make the stay even more comfortable (coffee, tea, cookies, spices etc.). They prepared great information for our stay that confirmed and gave us ideas. We used Florence as a base to visit other Tuscan towns and it worked out great. We would definitely stay again.