This apartement met our expectations and was a good choice in the end. It was ideally located near the center of Florence which was really helpful. The only problem in that was that as we used a rental car, we had difficulty in parking (we had to pay a private parking or park outside the center and then walk a certain distance). The fact that the keys of the apartement were in a lockbox was also very convenient. The apartement was very clean in total and well organized. The services provided were as well as expected. The lack of an air conditioner wasn't very important as the apartement provided a fan for each bedroom. We had a very nice experience.