Sumiyo is very kind and accommodating. She had ins of helpful recommendations. She brought over fresh towels just when we were needi them. The night I left she had dinner with my mom which was totally sweet and I know my mom enjoyed! The apt is small but cute and done well. There's AC for summer month visitors that is very important. No shower door was a bit annoying, but that's a very European thing. The location of the apt is great, although it is a street that has more traffic then other streets, which makes it a tad loud for people who can't handle noise outside their window. But in Florence all the streets are narrow and sound travels up, so to be across the river completely helps with noise. Also the street it is located on makes it easy to get a taxi right to your door! Walking distance to everything you want to see in Florence. Very close to San niccolo which is one of my favorite little neighborhoods. I miss it already!