Ilaria met us after we were delayed, without complaint. She found us in a chaotic public space, led us to the apartment, and accompanied me to the parking garage (not included, 25 Euros a day extra). Garage was fine, we left the car 3 days, service was good. Description understates quality of the location - back side of Ufitzi was across the street from front door, 1 block from Ponte Vecchio. No noise problems during our Mid-week August stay. Ilaria was helpful with recommendations and with use of the apartment. Apartment well equipped. would stay here again on a heartbeat. Be prepared for crowded medieval street driving if you drive - I was amazed we drove so close to the Duomo. All around, an excellent stay, value for the money.