Mirella was very kind about our late arrival due to unforeseen circumstances. She waited for us at the tram station and drove us to the apartment. She even had a bottle of wine waiting on us in the apartment! She provided maps, tips, and advice for things to do in the city. She also helped to resolve an issue with the internet swiftly. One of the most unexpected but awesome things that she did was to purchase a fruit torte for my birthday! To our surprise it was waiting when we got back from Italian class. Mirella went above and beyond as a hostess. Thanks so much for making our stay amazing!