The hosts were dreadful, yet the place was stunning. The views from the roof terrace were incredible.
The host, a management company I think, immediately tried to take all communications away from Airbnb and over to a private app. Please don't let them do this as you may need, as I did, proof of what they have said or ignored.
The things they promised are no longer in the description so that's one good thing about my issues I guess.
They even accused me of damaging a chair that was already damaged. I am a good guest, careful and considerate, and it is upsetting to be treated this way.
I am a host myself, so I understand how important it is to respect someone's property.
Before check-in, they were responsive and helpful yet as soon as I asked for something listed as an amenity that didn't exist, they went quiet.
As I said, the place is great. the view is incredible, and if the host can become more professional and less accusational, then I would highly recommend staying here.