Tommaso was most helpful. He waited for me to arrive when I was delayed by traffic. I have stayed here before and am fairly familiar with Florence so I didn't require much information. However the location of this apartment is ideal. It's in a very nice part of Florence, near the centre of the town. It is close to all the tourist areas but just a little bit away from the crowds, and it is a short walk from the train and bus stations. There's a small supermarket, bar/café and pastry shop directly across the street from the apartment and there is a car hire premises very close by.