I never met Duccio. He was not there when we arrived, nor was he present when we left. The key was left at OK Bar next to the building. We managed to get the key but there was nobody there to familiarize us with the house. There was no TV(as listed), the air conditioner installation did not function (it was hotter inside than outside) and the internet worked only the day we arrived. When I contacted him about it he said he was sick. Also there was no soap in the bathroom(as listed). More than that on our last day, the workers arrived to "fix" something at 9:30 making difficult for us to prepare for our departure. Overall it was a disappointing experience.