This airbnb was exceptional. Francesca is an amazing and gentle host, her place is a wonderful and serene home extremely close to everything you want to see (less than 10-15 minutes walking to all main attractions) in the heart of Florence. She has thought of everything, anything needed for our stay she had. The apartment was extremely clean, truly spotless, everything worked in perfect order and the actual apartment is bigger than what one can appreciate in the photos, beds were confortable and can accommodate 4-5 people with no issues (we were 3). It is on a first floor but easy to get up the wide stairs even with heavy luggage. Communication with Francesca was fast via Whatsapp, and she would always tell us to reach her with absolutely any questions or issues. An almost seamless apartment entry & exit (she was incredibly accommodating upon our arrival and check-out times.) All on a very safe and quiet location even though it is in the center of everything. Francesca and her wonderful home made this 9 day trip to Florence and the Tuscan region a complete dream and an experience we will never forget. I would highly recommend her place to anyone looking to travel to Florence for a few days, her place and the city deserve it.