Chiara’s place checks all the boxes! She is super friendly and accommodating - provided local tips and restaurant recommendations (which were delicious!), complimentary coffee, wine, and other amenities, and offered to keep our bags if we stayed in town beyond check out. She was always super responsive through the app. The apartment itself was beautiful and walking distance from everything to see and do in Florence. I highly recommend staying at the Little Patio apartment if it’s available when you’re traveling to Florence.