Anna's apartment was fantastic. I usually stay in 5 star hotels but wanted a larger space since we planned useing Florence as a base while taking trips to other areas. It worked out perfectly. The apartment is located in a central area very easy to walk to all sites and the train station. Her street is one of the nicest ones filled with quaint shops and restaurants. The apartment is clean and spacious. It is located on the second floor (the third by American standards) but Anna asssited us in getting our luggage up the steps. Staying in an apartment verses a hotel gave us a glimpse of what Florentine life is like. One bathroom had a musty smell but it wasn't an issue because there are two full bathrooms and we only needed to use one. She is an amazing hostess, not only did she leave welcoming gifts, but she assisted with recommendations and getting us a taxi to go to the train station and there is no uber service in Florence.