Lorenzo met us at the door and helped us carry our bags to the 1st floor where our apartment was (his cousin who lived in the complex also saw us on the stairway and helped us carry our bags). He took the time to explain where things were in the apartment and then even made good suggestions on where to go to find food and espresso.
The apartment is attractive with very nice woodwork. The kitchen is well equipped (if you feel like cooking rather than eating out- and with the terrace -it's a really nice place to have dinner). The terrace is amazing in the evening - we thoroughly enjoyed the ambiance of sitting on the terrace. The location is great - I'd say it's about a 20 minute walk to about any attraction you'd like to see.
For International travelers - if you need good Wi-Fi to communicate back home - this is not the place to stay, we had intermittent access to Wi-Fi, even with availability of 2 signals in the apartment.