we arrived at 21pm and there was no shampoo, no handwashing liquid or soap, no coffee and we couldn't buy them at that time. we asked them to provide these and they provided it the next day around 4pm. It took them ~2 hours for them to provide us with the wifi username and password. The toilet brush was broken. The air conditioner took 6 hours to provide a bearable temprature. The host was not slow to answer questions, but couldn't react in time since he had to communicate everything with his manager first. Good location.