Alessandra is the best! She was easy to contact beforehand and even met us at the train station to drive us back to the apartment. The apartment is absolutely beautiful and in an amazing location, with plenty of restaurants and walking distances from several tourist attractions and a grocery store. We couldn't have been happier with our stay here. Alessandra's place was made for tourists. She had lists of great food nearby, maps to local attractions, any kind of information you may need. The AC was an added bonus as well, something you don't see a lot of in Europe. I would recommend this apartment to anyone visiting Florence, Alessandra and the place were both exceptional!