Mauro was absolutely amazing. We arrived 2.5 hours late and were unable to notify him but he was very kind and welcoming despite this and waited for us. The apartment was absolutely beautiful. It is very clear that a lot of thought has been put into every detail. All of the extra information Mauro gave us about what was going on in Florence was wonderful. His love for his city is clear to see and made our stay very memorable. I would recommend this apartment to my dearest friends if there were to ever visit Florence.