Check in was not ready at the advertised time. We were told we could leave the bags at the property at 2.30pm and check in at 3pm but then when we got there the cleaning staff said that they just got into the property and it will take them 1hr and a half to clean after the previous customers, making this the check-in at 5pm. We insisted a bit and the staff did a quick clean and we got the property at 3.30pm, still later than advertised.
Asked to leave the bags in the property after we checked out at 10am, been told we couldn't as new clients will be coming in but as we know the check in is at 3pm so between 10am and 3pm there would not be anyone in the property and we could have easily left the bags there.
Lastly, the code given for the box where the keys were was wrong and luckily we asked the cleaning staff and they gave us the right code, when we mentioned it to the office they said they knew about the change in code they just haven't told us, which could have lead to big problems and further delays.
Flat was nice, nothing against the property itself, just managed badly.