From the moment we arrived we were greeted outside by our taxi, and taken up to the apartment. Checking in was smooth and easy. The apartment was perfect for our stay in Florence. Quiet, comfortable, and extremely well located. I have to add the bed was incredible. We have been traveling for a bit, and beds are always hit and miss. We both woke from the first nights sleep knowing we had a homerun. So far the best sleep on a 1 month long trip.
Michele was also very helpful with local tips for eating out. He even helped make a few reservations, since my phone plan is a tad expensive to make calls. All his recs were great, and we are going to pass those same recs along to others. Knowing we had someone local in case something needed assistance was great. He went above and beyond.
Check out was seamless and easy. I can recommend this place to anyone looking for a no fuss, clean, comfortable, and memorable stay in Florence.