The flat is gorgeous, spacious and in an absolutely perfect location with a stunning view of the Ponte Vecchio.
I misunderstood the instructions for collecting the keys at a separate location to the flat and so arrived with all my bags, and no way to get in! Anamaria was EXTREMELY helpful and managed to get the keys to me by scooter, so I didn't need to travel again. Such wonderful service!
The shower is huge, and there were fresh towels and coffee. I would love to book this again when I return to Firenze.