The reason I rated this only 3 stars is because of one main issue that had to do with the second door of getting into the hallway of the apartment. The lock was stuck and we could not get inside. The key fit and we could hear the locks turning, but the door would not budge open. My friends and I had to wait 45 min on the outside steps until Fabio could let us in. With that being said, he was extremely helpful and got the lock fixed the next morning. The apartment was very cozy and within walking distance to many shops and sight seeing. Fabio was great with keeping up with communication and answered any questions I had about the upcoming trip.