I never met Carolina, and unfortunately I missed the first night that I booked because of flight issues. I kept up communication with Laura over this, but when I arrived she didn’t really care about how I was doing (which was odd to me, as most Airbnb hosts are quite amicable). Perhaps this was due to the language barrier, because although they are listed as knowing English, Laura doesn’t really speak it so communication with her in person is pretty limited if you don’t know Italian.
This also was relevant when I tried to unlock the door and had trouble with it on my second day, and Laura more or less berated me over it, to the point where I was afraid to run into her or talk to her for the rest of my time there (2 more days).
The space is very clean and the location is really central, though, but don’t expect hospitality, as I did not find any.