We chose Luciana's apartment based on proximity to the airport and were pleasantly surprised by how light, bright and comfortable her apartment was! It is compact but well laid out, the furnishings were nice (though the cushions on the sofa bed near the kitchen kept slipping out), the bathroom was exceptional, and the bed was quite comfortable. The location is residential with fewer dining options within walking distance than closer to the city, but the tram made getting to other locations quite easy. We elected not to walk to the airport because of the heavily travelled roads in that direction but it was very convenient to go to a tram stop for the 5-minute trip. Communications were good during check-in and check-out. It's not in the hub of the city, but it's well-worth considering when you go to Florence.