The location could not be better and the views were spectacular. This apartment is just perfect: beautiful, cosy, clean, tidy and it has everything you need. The terrace is lovely and the perfect place to chill and have a drink while enjoying the views. I would highly recommend this lovely apartment!

I arrived in Florence in the evening so I didn't get to meet Cristina in person but my friends did and said she was really nice, warm and helpful.

Previous to our stay, Cristina was not very responsive whenever I tried to contact her. She sent me a message straight away after the reservation was made and that was all. I tried to contact her in multiple occasions to sort out some visas for one of the guests, as well as to ask about our check-in, but she didn't respond to any of my messages. I ended using the phone number provided so then I was able to speak to her via whatsapp. Also, the day before our check out, we tried to get in touch with her many times and she only got back to us a day after we left the apartment. We were pretty chilled about it and knew everything was fine with our reservation and this did not stress us!