First let me say that I'm American . I'm not the most familiar with Italiano, or more specifically Florence's, customs and courtesy. Please consider when reading my review.
What we struggled with:
As it turns out the jetted tub can only fit a single person and the water never really got got for long enough and that resulted to us boiling water. There was only salt and olive oil to cook with. Finally, someone had to help us get the door open the first time, it was a little tricky for us. After learning the trick we were fine. They have streaming apps but no guest profile account.
What was amazing:
It's not a crazy walk from the Train to the place. Unless you have luggage you can't carry on your back or in your hands. The streets and side walks are extremely narrow. We could walk everywhere we wanted to go. The place is new and modern lots of natural light. Overall the place was nice. 2 bed 2 bathroom. Not far from the river. Overall quiet and comfortable. Host is responsive & helpful!