The place was nice and very clean and looks exactly like the pictures. Sylvia is very sweet but she also handed me the keys outside of the building right when I got there and so I wasn't really given a low down on the apartment or given any help getting in. The door was very difficult to unlock and because I was left to figure it out on my own it took me about twenty minutes. Besides that the stay was extremely pleasant and about a ten to fifteen walk to the duomo so a perfect location.