Paola was very responsive and friendly through messaging. We reached very early in the morning and she was flexible with check-in. She left a lot of breakfast food on the table for us, which was a nice touch. Her place was very homely and very comfortable. She provided alot of food items and amenities and the price was very affordable. Having a Carrefour express and a park opposite was also a bonus. With many restaurants around the place (just a walk down the stairs, there's a great Italian restaurant). And a short walk to the city and the main attractions. It was a great stay in Florence :)