Our host Frederico was fantastic!! It was one of our first times using airbnb and he really gave us a wonderful experience! He greeted us as soon as we arrived, with treats and a warm welcome. He was so helpful with offering to book reservations, directions and great suggestions for dining!! The apartment is as beautiful as the pictures and in a perfect location, (on the Arno river, directly across from the best museum in Florence). It was very comfortable for the three of us, very close to a market, and great working washer/dryer and AC. The shower in the master bath was very nice, with plenty of hot water. We highly recommend this host and apartment!