Easily the most responsive host weve ever experienced. I stress this first....because Giulia also had Covid while we were staying in her beautiful apartment. Because of this she was unable to greet us at check in, but promptly walked us through self check in instead. She always responded within minutes anyway! Now to the apartment, location, location, location! Right in the middle of everything yet ducked down a less busy street. The city noise is there, but nothing like other apartments located within the piazzas. Super clean and very large for a 1BR florence apartment. I cannot say enough about Giulia and her apartment. Just book it and youll see