The place was exactly as it was described - easily accessible; luxurious in all aspects; clean; well-maintained and to top it off, had two air conditioniong units - heaven sent during the hottest times in Florence. If ever I go back to Florence, I will stay at this place. Someone was there to meet up with me and transfer the keys to me. Gave me instructions on where things were and how to use the appliances. The owner of the flat was always available by phone, text or email should you need here. She made us feel welcomed. Thank you for allowing us to stay in your wonderful flat.