The apartment is lovely and clean, just as in the photos. Claudia is amazing! She was very accommodating, allowing us to check in early so that we wouldn't have to drag our luggage around. We had a couple of minor issues but Claudia was extremely prompt in responding to our concerns and took care of it immediately! The location is perfect, walking distance to everything! The only downside to the location is that it is on a very busy street, lots of traffic at all times so it can get noisy. Other than that, we were very pleased and would highly recommend Claudia's place. We fell in love with Florence and will definitely be back. Thank you again, Claudia!