We really loved this tower! The perfect view of Florence was there for us and was amazing to wake up to. The stairs down would be difficult for people with mobility issues but we loved it. The steam room did not get exceptionally hot but was very nice. The bath was wonderful and we did not have any issues with cold water as some people have mentioned before. The elevator was small but my fiance and I were able to fit in it no problem to go up and down from the apartment to explore the city and I am not a small person. Check in was pretty easy but we had a slight issue with check out but it ended up being resolved when we were leaving. All in all this was an amazing place to stay and we would love to come back!