This was my first experience with Airbnb and I was absolutely spoiled by every single aspect of the experience staying at Pam's. The place was spotless, absolutely lovely, and Pam provided coffee, a coffee maker, soap, shampoo, tips on navigating the city, and good cheer. My luggage was misplaced by the airline and I came back to the apartment after exploring the city to find that Pam had bought toothpaste and toothbrushes for me. The location is ideal; a short walk to the Duomo, a slightly longer one to the Uffizi, perfectly and centrally located. Pam is simply a fantastic host. Could not recommend the place more.