The place is lovely & the neighborhood is great, full of cafe's restaurants & bars. We walked everywhere & saw beautiful Florence all on foot. Our greeting was welcoming warm & informative. I am used to double glazing so the noise was noticeable, but not something I did not know in advance, it was all written before, as were the comments on the stairs. We had a pampered feeling,due to the great bed(big size) linens & selection of towels .Communication is fast & Barbara is very responding. On the day we left, witch was very early, she ordered a taxi for us, that helped a lot. Thank you for a great romantic weekend!