The charming apartment was tidy, well-equipped and spacious. The location was so central to everything we needed. If we didn't want to venture far for a meal there were many good restaurants just down stairs on the street. A grocery is a block away for picking up a few items for our nightly apertivo on the balcony (or Mercato Centrale is a couple of blocks away). We enjoyed making Italian coffee each morning and picked up our own Moka espresso maker at Bialetti for a souvenir. After busy days touring, we returned to the apartment as a great hiatus in the evening or throughout the day when we needed to recharge. The communication was always prompt and detailed and they were waiting for us when we arrived from a long overnight flight/train to get to Florence. HouseFlo made a first time visit to Florence so comfortable and memorable. Highly recommended!