I understand why Annette is reviewed super host in airbnb. She and her husband, Ulisse, are both honest. I could not catch the taxi because of a strike. So he picked us up at the train station, brought my profile picture and asked the driver whether he saw me or not. This act was so touchable.
And they also prepared some foods and milk for my three years old child. I really appreciate all of their guide and help.
And right after I informed them that the heater did not work, Ulisse came to check (even it was my mother’s fault.
For sure I would like to stay in Annette’s house again if I come to Florence the next time (15 mins to go to the central by walk).