Chiara picked us up at the airport. She spent the whole afternoon waiting for us as our plane was delayed for six hours. She was helpful and ready to answer all our questions. She even provided us with baby bed, baby tub and high chair for our little girl. The apartment is nice and modern with all things you may need during your stay. The neighbourhood is quiet and safe and it is only two minutes away from Ponte Vecchio. The neighbours are also very kind.