Lovely apartment, right in the middle of everything, 2 mins walking from Santa Croce. Guido was very attentive and flexible to our requests, he let us enter the flat a bit earlier and leave later as we needed. He will make sure that everything is ok with your staying in Florence. We found the flat clean, fully furnished (everything you need to cook and other stuff to enjoy a good staying, even a hi fi to listen to music) and the steps are not so terrible! (even for a 5 months pregnant like me). Thanks also to Mr. Roberto on the first floor for his kindness to all foreigners! Place recommended for everybody who wants a place at walking distance to all amenities in Florence.