We had a wonderful time in Suite 2 on the Ponte Vecchio.
The apartment is well appointment and really convenient for most of the attractions in Florence.
It was possible to contact the host thru text messages whenever we needed any help.
We did not meet Daniele but Marusca received us and dropped by couple of times when we needed some help. We stayed there 6 nights and I would definitely try to book this accommodation when we visit next time.