My husband and I just returned from Florence and our apartment at San Gallo Suite, was perfect. Sergio, our host, picked us up at 2:30 am at the airport, after our flight was delayed for several hours. Also gave us a ride to the train station and back to the airport on the day we left. We were welcomed with fruit, wine and breakfast pastries for the morning. The apartment was so beautiful and there was plenty of room. Our daughter stayed with us some of the nights and there was plenty of room for us all. The location was perfect, great bakery and coffee right across the street. Sergio was also helpful with suggesting restaurants and places to go. We couldn't have been happier, we would recommend this place to anyone, it was better then expected. Agnese was great with any communications, very quick to respond to any questions we had and very helpful when our arrival was delayed by so many hours.