Giovanni and his family greeted us very warmly when we arrived. His brother gave us all the information we needed as well as a map of Florence and where the best places to go where. We even got homemade cookies from Giovanni's mother which where delicious! The room and bathroom are of a high standard and the location is great- about a 10-15 minute walk to the centre of Florence . I recommend this place wholeheartedly and If I stop by Florence again, I'll be sure to use Giovanni's place again :)