Andrea was a wonderful host! Although we never met face to face, the grandmother checked us in and was very thorough showing us how to get into the building and around the apartment. Andrea was very responsive over email and even allowed us to store our bags after we checked out, as our train did not leave for a few more hours. The apartment is exactly as described and is centrally located to all major sites. The duomo is literally right outside your front door, very cool! We appreciated having the washing machine to do some laundry. Andrea also had left a binder with information such as restaurants nearby, grocery stores, etc, which was helpful. There is a grocery store right down the street, which made breakfast easy. Overall we had a great experience and would highly recommend staying at Andrea's apartment.