This was one of my favorite Airbnb experiences I have ever had. Alessandro was extremely communicative and provided easy to follow instructions on how to enter the unit. He even provided videos walking me through getting the keys and getting into the apartment. Alessandro went above and beyond and shared restaurant recommendations and also provided directions to the closest supermarket. The unit itself was so clean and bright. It is connected to a courtyard that was wonderful to enjoy on a sunny day. The Airbnb is located in a great area, about a 5 minute walk(less if you walk fast!) to the center of town. If I return to Florence again I will absolutely want to stay here again.