Absolutely loved it!! Warm and inviting split level, aesthetically decorated... Fully equipped kitchen, and very cosy study. Bed v comfy, futon bed was ok too. Thoughtful amenities throughout. Very near supermarket n bus stop, and 5 min walk from Duomo. Silvia was very responsive, and very kindly allowed a later check out as we had a night flight. Apartment on second floor, around 30 steps, no elevator. We would highly recommend this apartment for its homely feel.