Great place! Location was perfect for our visit to Florence. It was within walking distance to all the major attractions. It was quiet at night and the place was warm and cozy... perfect for our family of 4. Our toddler (2 yrs old) had plenty of space to play and it was safe. Having a kitchen made it easy to prepare meals for our toddler and reheat leftovers. Self-check-in was such a great feature for us since we arrived late. Communication was great... we were able to request add'tl items or ask questions and they responded promptly. We really enjoyed our stay here and will definitely book here again when we visit Florence again in the future.