The apartment was very comfortable and Costanza was very friendly, though I don't speak Italian and she speaks a little English we understood each other perfectly! I liked the area very much and I strongly recommend to stay on the southern bank of Arno: it is not so touristic but still has a lot of places to see. There were only 2 of us, but I think there is enough space for 4-5 people. Everything was clean and we found all we needed. There are 2 air conditioners, so it was comfortable to sleep at night. There are two things which were OK for us, but for someone they can be a problem. First, the bathroom is very small, we didn't care about it at all, but maybe elderly people may have some difficulties using it. The second thing is that all three windows face a very narrow and small (a type of a well) courtyard, so you can hear all neighbours and can smell everything they cook when the windows are open. But if you visit Florence you return to the apartment only to have a sleep, so the view is not so important. Costanza is great and ready to help, she answered all our questions very fast. Great experience !