Communication with Annalisa and Leonardo was fantastic even before we arrived in Florence, they were really helpful with directions to the apartment and with travel plans.
On arrival Leonardo was waiting for us, mix up with arrival times, our fault, but Leonardo was very understanding and showed us straight in- asking about our journey.
There is, like other people have mentioned no lifts, we didn't find an issue with this. Leonardo helped us with a case up to the apartment. The flat was perfect, Annalisa has done a great job with the decor. It was comfortable and homely. There was information about where to go and eat and the tips were great as they had eaten there themselves, we took their advice and went to a few they recommended and we were not disappointed.
Our stay was for 7 nights and they offered to come during the week to provide clean towels, which they did. They also offered to come and clean during our stay - which we declinded but it was a nice touch.
The location was perfect, walking distance to all the sights and we took advantage of being so close to the train station and went on day trips to Pisa and Venice. Really close to Mercanto Centrale which was great to grab a quick bite and supplies for cooking in the apartment.
On one day we arrived back to the apartment to find that the apartment next door had building work going on, which created an awful lot of dust in the apartment, we let our hosts know. They were extremely apologetic and even offered to come and clean the apartment up. This didn't affect our stay in the slightest but it highlights how great Annalisa and Leonardo are as hosts.
I wouldn't hesitate to stay in the apartment the next time we visit Florence - Perfect Hosts, Perfect Apartment and Perfect Holiday.
Thanks Annalisa and Leonardo xx