This review is for Viale Francesco Petrarca, Florence, as Irene manages many other places.
Average at best. Front two bedrooms are too loud to sleep to traffic. No AC. No soap to wash dishes. No cold water for guests. No items for tourists for eating. Refrigerator was not plugged in. No washer or dryer. No AC - place was too hot to sleep.
Check in was too complicated for a tourist to fill out a online 'check-in' form from ones phone. During the on-line check in, it asked me for money to complete, after I already paid AirBNB. very confusing.. Irene did not make it easy for us as tourist from another county to enjoy our stay. Typical issues when the owner is not engaged with the property and only a property manager is involved.
Getting the key was a nightmare due to phone issues then to open the front door took 10 minute due to all of the locks - not easy for tourists.
Apartment was sparse and too hot and too loud due to traffic - we almost asked for our money back from AirBNB. Irene was not sure which floor the apartment was on - not a good sign.
Good things - its not too far to walk to restaurants and the two nearby restaurants below the apartment was very good. Shower worked. That's it.
Would not recommend. Not a good value for the money. Owner needs to get AC for the apartment, move the beds out of the bedrooms with too much traffic noise, and get rid of the dated living room furniture which wastes space. Owner needs to get another manager who will make the place more inviting to foreign tourists.