I loved M&B! I didn't have a chance to interact with Matteo of Brenda much because I was out exploring most of the time but the house was wonderful! The room was exactly the way it looked in the pictures but with even more charm. Brenda did a great job getting me aquatinted when I arrived and everything is labeled and written down in case you don't know how to use something. I'd definitely return and I'd definitely recommend this place to anyone spending time in Florence!