Upon arrival, we were wonderfully welcomed by Andrea like we were family. We had a flat tire and didn't arrive until almost midnight...he was so gracious about it and even met us down the street to help get our car parked properly. The building where the penthouse was located was so amazing...a piece of history itself. The wrap-around terrace was a wonderful way to end our long days walking around...and the views were unreal... you could clearly see the Duomo and Palazzo Vecchio, etc...was in a superb location to walk to the main tourist attractions while visiting this incredible city. You're in the heart of it all- loved the high ceilings and fun art displayed throughout. All necessary amenities were provided and the place was nicely cleaned. Felt very spacious and airy with all of the french doors throughout. Andrea had maps and books about the city prepared and went into great detail about ways to maximize our few days we had there. He knew we were 2 couples coming and had an extra set of keys ready for our guests...was so detail oriented! Can't wait to go back... I highly recommend this listing!