Chiara and her father Sergio made our experience very, very memorable. They went above and beyond for us. They were accommodating, helpful, thoughtful, and very polite. They were especially prepared and thorough when it comes to details about the apartment, the surrounding area, restaurant recs, and even detailed history about Firenze. The apartment was great and the location is perfect for getting around. We loved Florence and this is partly due to how great our experience was with this Airbnb. My wife and I also felt very safe in the apartment. It is a few floors up and there are many locking doors before you even get into the apartment. Thank you again for the amazing time in Florence!!