Alessio was a very warm and welcoming host. He met right up with us outside the apartment and even helped us up to the apartment with our luggage, which says a lot because it's up on the 5th floor. The journey is more than worth it, the House of Love is beautiful and quaint and has a positively stunning view of Florence. It's also in a great location, everything we wanted to explore in the city was within a reasonable walk. We couldn't believe this place existed upon arrival and we miss it already. Hopefully one day we can return!