I had a great stay at Lorenzo's apartment in Florence! The check-in process (assisted by Leonardo) was quick and easy. The location was perfect for me - centrally located but set far enough away from the main tourist areas to enjoy peace and quiet while sleeping. The apartment itself is gorgeous, and has some great views of the city. During my stay, I had one minor issue with the electricity going out (neighbors likely overloaded the beaker), but Lorenzo immediately answered my phone call and helped us quickly restore power. Overall, I would definitely recommend Lorenzo's Airbnb for any future travelers to Florence :)