I really liked the apartment, it's exactly how they show it on the website. Although it is not immediately next to the most important spots, it is very very close (especially to Galeria dell'Accademia and Duomo). They arrived punctually at the time of the meeting, explained everything in detail, and also gave us some cupcakes (many points in favor!). I loved the bathroom, very spacious and nice, and with hot water. Also, they have a very good heating system. I totally recommend it. Besides, they were very kind when calling a taxi to the airport for us. If I had to mention some weakness, just to say something, I think it would improve the harmony of colors and decoration.