Riccardo was on time to meet us, and provided us with restaurant recommendations, and he arranged our cab on our last day. He is very personable, and helpful. The sofa bed was actually comfortable. The bedroom was comfortable as well, but was noisy with street noise. The apartment is walkable distance to the Duomo, and most other places. Conveniently located, but you must walk 4 flights of stairs. Not bad, but you need to know there is no elevator. We were provided hand soap, shampoo, and toilet paper. Thank you!