Luisa was a wonderful host. Very welcoming, informative and responded to any question we had immediately. Her home was so comfortable and absolutely gorgeous. The air conditioning and washing machine were a major plus. Great for groups- there were 3 bathrooms with 3 showers!- and great location. All the famous sites in Florence were easily walkable from the apartment. My family and I had a really nice time here. This amazing apartment and Luisa's recommendations and advice made our stay in Florence unforgettable. Strongly recommend :)