Laura was waiting for us when we arrived at the apartment and was very welcoming. She was very pleasant and hospitable. She answered any question we had, and provided us with good information about local transportation, grocery store, and restaurants. We couldn't ask for a more accomodating host.
The apartment was comfortable and as advertised. Good access to bus systems, only a few blocks from SMN train station, and reasonable walking distance to central Florence, Duomo, Uffizzi, and many shops and restaurants. Excellent base for exploring Florence and the surrounding area.