What a fabulous experience we had while staying in Maurizio's apartment in Florence! He met us on the train platform and gave us a detailed tour on our 15 minute walk to the apartment. The apartment is situated in a lovely building that requires several keys to get in, thus we always felt safe and secure. The apartment itself was immaculate and huge. The large windows provided great views of the city. The kitchen was stocked with teas, coffee, hot chocolate, croissants, pasta, sauce, oil, vinegar and so much more. The fridge had milk, juice, both still and sparkling water and Prosecco. There was also a bottle of wine as a welcome drink. Maurizio also provides a cell phone for local use, which came in handy for map directions. The beds were comfy and the washer/dryer was put to good use. The bathroom was stocked with shampoo, conditioner, body wash and more. I had written to Maurizio ahead of time for restaurant recommendations because our arrival day was my daughter's birthday. Upon arrival, Maurizio presented my daughter with a large box of chocolates - what a lovely gesture! He offered to drive us to Piazzale Michelangelo, but our schedule did not coincide with his, unfortunately. Our 3 days in Florence were so incredibly delightful due to Maurizio's enthusiasm and thoughtfulness, and the apartment and his above and beyond efforts completely exceeded our expectations. Would highly recommend.