The apartment was absolutely stunning - so much room and light. It felt so homey and comfortable. The balcony was lovely to sit on too! The kitchen was completely stocked with all utensils and extra things like kettles. The apartment was also very secure and we felt very safe during our whole stay.
The location was superb. It was very central - in walking distance to the main city centre and all the good sites to see. It was also very close to the bus stops.
Laura was delightful. She went out of her way to make our stay as comfortable and worth while as possible. She provided us with so much information on public transport and sites to see and places to go out too. She also warned us of safety flags - like to avoid pick pocketing.
Laura was always there to help us with any questions we had during our stay and would always check in with us to make sure we were okay. It was very kind of her.
Overall it was an absolutely amazing stay and I would definitely recommend here as a place to stay in Florence. I would go back any day!