Alessia is a fantastic host. She met us at check in, made herself available throughout our stay, and helped us greatly at check out. The apartment is beautifully decorated, very large and comfortable and had everything we needed. It felt like a home, not a shell like some other places, and it was a lovely and calm place to rest after hectic Florence sightseeing. We could walk everywhere we wanted to go, and it was nice to have a break from public transport. Best airbnb experience we have had. We would definitely stay here again.