Our stay in Florence was perfect. Matteo's place is ideally located so it was a short walk to the various sites and restaurants that we had on our itinerary. The view along the Arno River was incredible, we spent lots of time just watching the city from the windows. There were a couple times when we needed information / recommendations, and with a quick message on What's app, Matteo responded within minutes. I have never experienced such great service from an AirBnB host before. Matteo speaks very good english and that too made such a difference for us being new to the city. Matteo provided a book upon check in that has all of the instructions for the apartment, as well as recommendations for restaurants, grocery stores, taxi/transportation, etc that are nearby. Matteo is very environmentally conscious so there are separate trash/recycling bins and he explained the house features with ecology in mind which we very much appreciated.
The apartment space is unique because it has moveable room dividers that can be open when the living space is being used but closed to become a private bedroom. The apartment was well appointed with some basics such as coffee, tea, water, oil, salt pepper, laundry soap and other cleaning supplies. The wifi worked well. There are 3 flights of stairs to climb since apartment is on the on the 2nd floor so persons with mobility issues might look elsewhere but for we gladly chose the views and the skylights over a ground floor location.