My husband, myself and our two toddlers stayed at Charming at the Duomo. It was a lovely experience! The communication was great and Annarita and Frederik were both available to answer our questions. Annarita provided us with tips on where to have meals and how to get around Florence. The apartment was very clean and central to everything in central Florence which was wonderful! We would definitely recommend staying at the Charming at the Duomo to anyone wanting a great experience in Florence. We would stay here again on a future visit to Florence.