We didn't get to meet Gio but his communications were clear and his friend let us in. The apartment is in a beautiful old building with nice high ceilings and large rooms. The spaces are adorned with art and an eclecticic mix of furniture and books. The bathroom is clean, the kitchen has everything you need and it is walking distance to most attractions, restaurants and cafes. We did find some of the furniture a bit dusty and the floor dirty but overall we had a pleasant stay in Florence