Overall everything was great! We were traveling with a family of 4 (1 toddler & 1 infant) and the accommodations for us were a bit tight. When we got there I didn’t realize the crib was upon request, so Rodolfo went out of his way to arrange one for us. Rodolofo was very responsive throughout our trip to make sure the accommodations were okay for us. He gave us some recommendations as to where we should go also which was helpful! The apartment has a modern but very cozy feel and left us loving Florence. It is about a 10 minute walk from the night restaurants and about 15/20 to the gallery and bridge. When you walk into the building it has 5 steps to get up and than a lift to take you to her apartment on floor 3. Thankfully we brought a small stroller or else it would have been an issue with the elevator as it is snug. We will definitely be back in Florence!