Both Francesca and Maximiliano were very warm and welcoming to us as we arrived from the train station and then a bus ride. It is a 25 minute ride from the train station and about the same to get to the art museum activities. However, I personally enjoyed being further out away from the maddening crowd and even discovered a rural area to walk to. My partner would have preferred to be closer. All a matter of preference. The apartment is on the 3rd floor and does not have an elevator so be prepared to huff and puff. On the other hand once we were settled I appreciated looking out at the trees. The apartment is all a part of at least 8 of these buildings. I didn't find the neighborhood particularly pretty but there is a green area and again I ventured away to the hills and found nice homes with balconies. I did miss not having a balcony but then again who needs one when you're in Florence with so much art. The place was clean, comfortable, no issue with mosquitos or bugs. Nothing fancy, very simple, but it met our needs. We are gluten-free and were able to prepare lovely meals. We felt very safe as the locks on the front door were excellent. It was a quiet neighborhood although one of the neighbors got bent out of shape when the wind slammed our door. But again better to have quiet than noise but then the same neighbor was very loud and boisterous with his voice. Oh well, life. There is a supermarket not too far away so we made use of that. And the bus stop to get into town is quite close and convenient. All in all, the place worked well for us.