Really good communication before/during/after our stay with Sole, with great response time. The location is very very central, with the Arno River and Ponte Vecchio just around the corner. The rooftop area is great to relax with food & drink (especially when it's a bit too hot to tourist around the city in the afternoon), with a very well stocked kitchen for cutlery/plates/glasses/etc... We found it a very spacious apartment (as a couple) and were really happy with our stay for three nights. Sole had a print out of recommendations for us, and all the ones we tried out were amazing - it felt like we had local knowledge!