Elena's apartment was an oasis in the heart of Firenze. We had no idea how busy Firenze was and her apartment was heaven sent after a day of museums and galleries. She was unable to meet us but kindly organised her assistant to be there. Our train was delayed and so was he but it worked out fine. The apartment was five floors up so anyone with problems and stairs should be careful, but we had no problems and enjoyed the view. At night it was gorgeous looking out from the kitchen window over the rooftops and so quiet. Just fabulous. The apartment has everything and was so clean. Elena had left wine and chocolates as a welcome. She answered all our questions about our stay promptly. We could walk to all the sites and shops easily. We loved staying there and we're sorry to leave. Thank you Elena for your apartment.