We had a wonderful time at Chiara's apartment, which is an oasis of calm. It was the nicest of any that we stayed at throughout our trip to several Italian cities. Chiara met us when we arrived and not only showed us around the amenities so we knew exactly how things worked but also pointed out a map her favorite places to see - landmarks, spots to eat, etc. She was incredibly hospitable and friendly, and you really feel taken care of! I would recommend her place in a heartbeat and will definitely return when we visit Florence again.