We stayed 1 night in a very spacious double room with private bath and powerful AC, which was a nice treat in the high July heat of Florence . The location is super convenient to the train station and all the major sights are within a 15 minute walk. Maria at the front desk is so helpful and friendly, we shared a couple of hours of conversation with her in our less than 24 hour stay. Upon our arrival she immediately helped us to secure some advance reservations to see David & get into Uffizi that very afternoon!
I would give Maria 5 stars, yet I have to give the overall room/experience 4 stars, due to the shower only providing lukewarm water for about 3 minutes and also for the loud volume of late night noise that traveled up to our floor from an inner ground courtyard. The price, location, and overall value are good and I would definitely stay here again.