This apartment is in a perfect location to enjoy the Santo Spirito area - just a couple blocks off of the Piazza. Very easy to walk to all of the Florence sights. There are a lot of stairs (as others have mentioned), but you only have to carry your luggage up once. The apartment is clean and comfortable with a good sized shower (for Italy). The washing machine worked well and there is a drying line you can use, as well as lots of closet space that we also used to hang clothes to dry. Cristina was a perfect host, and responded quickly to all of our questions before our stay. We had one small issue during our stay, and Cristina responded quickly and fixed the problem before we got home from our day of sightseeing. We would definitely recommend this apartment to anyone who wants to enjoy the Santo Spirito area of Florence.