Absolutely LOVED this apartment!! Federica was so nice and easy to communicate with. She left us a great list of places to eat, we tried a few of them and they were amazing!! We were greeted by Jacopo who showed us around the apartment and how to use everything. He was so welcoming. The pictures don't do this apartment justice. It is beautiful and spacious and clean! The air conditioning worked great in the heat. We were sad to leave here after only 5 nights. I would absolutely recommend this apartment to anyone heading to Florence, awesome location.