Paola was wonderful! Immediately responsive, quickly answered all my questions, coordination & check-in/check-out were really easy. Plus she recommended 2 fabulous restaurants. 5 friends were utterly comfortable in Paola's beautiful apartment. She warned us it's a multi-level loft style (no doors between the bedrooms, one bathroom loft style above the other) yet we all felt like we have tremendous privacy. Kitchen well stocked; beds comfy; terrace magnificent; living areas beautiful and comfy; location ideal. I'm eager to return!