This is a lovely apartment located in a safe, quiet neighborhood close to central Florence.
We found it clean and comfortable. The kitchen is very basically outfitted for a space which can accommodate 6+ people. More dishes and tools would be nice if you plan to cook, but we made do.
Check-in was hindered by a chain of miss-communications due to incorrect or missing information on both sides and general language issues.
This is the first of my many Airbnb experiences where the accommodation is being managed by a business, as a business. I missed having an attentive owner/manager who provided support, even after hours. It took me 5 hours to gain access after 20 hours of traveling. My phone went dead twice requiring me to beg a hotel to let me charge my phone. That part was very unpleasant though I admit it was partly my fault.
Once past these checking difficulties, the apartment was perfect for me and my five friends.