The flat is beautiful, all new, very clean and comfortable. Is provided with everything you may need on a trip (dish-washer, washing machine, hairdryer, emergency kit, fully equipped kitchen with all the immaginable tools, tourist guides and maps etc..). The bed has a very comfortable mattress. The bedroom is spacious (we could fit our baby's cot with no problems). The flat is bigger then how it looks from the pictures and everything is perfectly working. The position is very convenient just next to the station and few steps from the city center and all Florence main attractions. Despite being so close to the station it is not noisy at all, the windows look on the other side of the building and on an large internal courtyard. There is the elevator. The flat is very bright. Andrea is very kind and helpful, the check out time is flexible so we could arrange the time that was more suitable for us. I will definitely chose Andrea's flat again and recommend it to everyone who is planning a trip to Florence.