Carmine was very nice and helpful, very responsive to texts and inquiries. The apartment was clean and my room was very cool. Loved the loft and high ceilings! The only thing that made sleeping hard was hearing the noises outside of people socializing late at night and the street market setting up early in the morning. With that said, it really did give me a taste of life in Florence, and I quite enjoyed sticking my head out the window and watching the interactions below.