Andrea has been superb from the time we arrived till the time we left.
I love that he waited for us in front of the apartment to ensure that we did not get lost. We did not receive that kind of hospitality in rome nor in Venice. Where we got lost. As we could not find a taxi quick enough, he had to wait for us yet he still welcomed us warmly and gave service with a smile.
The first night the power tripped at 11pm and when we texted him, he replied and came over to help resolve the issue as we needed the hot water to shower. Very well done.
On the last day, he could have let us go back on our own but he came over at 630am to help us get a taxi.
Highly recommend the apartment to my friends going to Florence.