I highly recommend this place. I split my time in Florence with a hotel where my family stayed and this Airbnb. There was no comparison. Barbara’s apartment made me feel like a local and I was completely comfortable and relaxed. I was able to check in early and they were kind enough to arrange a taxi for the last morning to take me to the airport. I did not feel rushed or stressed. The communication with the owner made me feel that I had a lifeline. Their hospitality is second to none.