Francesca was a fantastic host. She was quick to arrive to her flat when we reached the bus stop. She gave us precise directions on how to get from the airport using the local bus system. She allowed us to store our luggage in her garage on our last day as we had a late departure. The apartment itself is larger than it seems and is an excellent location to get around in Florence. It is well equipped flat with all the amenities including a super fast WiFi connection. When I return to Florence I plan to stay here without a doubt.