Paola was very warm and welcoming. She checked on us in the middle of our stay and even gifted us a bottle of wine. The apartment looks exactly like the pictures. Outdoor terrace is wonderful and relaxing especially after a whole day of walking and sightseeing. It is conveniently located by the Palazzo Pitti and Boboli gardens. The Ponte Vecchio is only a short walk away. There's a small grocery store across the street for basic needs (water, milk, eggs, vegetables). Lots of small local shops nearby worth exploring.