Our host welcomed us at the moment we arrived although we were late by almost three hours from previous communication. He advised us on the places to eat and what to see in the area, which was very helpful.
Florence is a beautiful and small city, the apartment is well situated and you can walk everywhere. The apartment also has charm but if you're tall, beware, the ceilings are low in some areas. The terrace is a great plus, with the view of the Duomo, we enjoyed it every night and if you stay up late enough, you'll smell the sweetness of the bread and pastries baking for the next morning!
While we were in Florence, temperature averaged 40 degrees, and although the air conditioning was working fine in the bedroom, the one in the living room had a mind of its own, it would work for about 10 minutes and stop.
All in all, we were pleased with the apartment and it is a good choice if you stay in Florence.