This is a perfect Florence apartment! The location is ideal, located right on the Piazza Santa Croce with phenomenal views from the terraces. The beds are comfortable and the apartment comes with everything you could need -- the kitchen is well-stocked, there was soap and shampoo and laundry detergent, and check-in was easy. Communication was amazing; we had lots of questions both before arrival and after we checked in, and Teona was so helpful. She let us know where to go for a Covid test, where to book dinner reservations, and always responded quickly. A wonderful spot in Florence. Highly recommended.