Our hosts were there to meet us and explained everything we needed to know and more. It was obvious they love sharing the experience of staying in their amazing apartment with others. The apartment was just as described and pictured, very comfortable with everything we needed after walking the sights of Firenze. It was quiet, away from the busy parts of the city but just a five minute walk to Ponte Vechio. It was a first airbnb stay that will be hard to beat! We would love to visit again.