First of all the location of the apartment is fantastic - it’s very close to the train station (with easy links to the airport), easy walking distance to all main attractions, and has some fantastic restaurants and bars within 5 mins walk (including one mentioned by Stanley Tucci’s series). Julio was very helpful providing tips, and was always very quick replying to messages.
The bedroom and the terrace are very nice, kitchen is on a small side (but who comes to Tuscany to use the kitchen?), the only small issue we’ve had was with a leaking ceiling when it rained exceptionally hard one night and our stuff got wet. Julio was very quick offering extra towels but perhaps the apartment could be slightly better insulated in case of rain. Having said that, we would definitely stay in the apartment again when in Florence.