Very nice flat central to everything, just a short walk to all the major sights. Full amenities including some food staples. Our flight was horribly delayed and Chiara arranged for a later check-in by her housekeeper who was 15min away after we arrived.

There were problems with the flat's internet service provider so, due to no fault of Chiara's, we didn't have wifi, but Chiara did a great job of trying to solve the issue with the ISP and tried to come by and troubleshoot the router in the flat.

My only confusion was that I couldn't find the larger plug power outlet for the microwave or electric kettle; we used the one the washer used in the bathroom for the kettle and luckily didn't need the microwave.