Robert was very kind and thoughtful. Medicine person to show us the layout of the place and give us recommendations as well as a map with everything on it and top places to visit! Was super helpful. The place was cool and central to everything as well as right by the train station. The windows shielded the sound from the street very well and blackout shutters to allow us a nap after an all night flight. It was perfect. Robert goes the extra mile to communicate and make everything ready and comfy