Sabrina's son, Alessio collected us from SM Novella train station, and he made sure that all the appliances and air conditioning was running smoothly. He was very communicative throughout our stay, and even left us complimentary wine and biscotti. The apartment is very spacious, and located within 100m radius of the Mercato Centrale and many fantastic bars and restaurants. The duomo and Medici cathedral is 10mins away on foot. We would definitely be back in Firenze and in Sabrina's apartment!