Francesca was a lovely, service-minded host. We had great communication. Responce on questions were almost immediate. We got a lot of suggestions for activitys and restaurants in Florence. The appartement was well situated in city-center, not far from the most famous attractions. It is may be not suitable for people that have problem with stairs. But all others get a lot of free exercise during the stay! The place was nice and warm. It felt like a home for some days. The neighbourhood was very safe and quiet. Somtimes you could hear a church-bell, reminding you of beeing in a historic place. This was mostly in the evening and very charming. We would like to come back some day!