Believe it! Paolo has superhost superpowers. I was exhausted from the heat on my journey to Florence and Paolo had the apartment shuttered and cool with a bottle of cold water at the ready. I went from wilted to enjoying Paolo’s excellent recommendations that evening. I even capped the day off with the view from Piazzale Michelangelo and a spectacular sunset from the bridge with guitar music. Paolo’s brother put great care into a fantastic guide of where to eat and what to do. They will have you enjoying Florence with a Florentine mind set. The apartment is clean and well appointed. The location is right by the Santa Maria Novella train station and the stop for the T2 tram to the airport is in front of the station. Paolo is a right on texting back and helping you plan; such a pleasure to interact with. He lived in the UK for many years so his English is better than mine.