Positives:
- Great service! Hosts were super responsive and very helpful when we needed to leave our bags at their office. Philipp, who did our check in, was really friendly and gave us some great recommendations.
- Super convenient location, just a couple of minutes from the Uffizi Gallery and Santa Croce. It's easy to walk everywhere.
Negatives:
- The photos of the flat are very flattering! In person, it's shabbier and darker. In particular, the sofas need replacing - they are not of an acceptable standard.
- A little bit more attention to detail would have been appreciated! There was no washing up liquid, pots on the terrace had lots of weeds but no plants, the BBQ hadn't been emptied since previous people had used it, we found empty bottles and cans in a drawer in the kitchen and so on... None of these were huge issues on their own, but just gave the impression that the flat hadn't been cleaned particularly thoroughly and wasn't as cared for as other places we've stayed.