The apartment is one of the worst we've been to airbnb. It is not good because lacks cleaning and maintenance. To shower you must be a contortionist of circus. The wardrobe / closet can not be used, Because it is full of cleaning things, a microwave that can not be used, etc. Then the suitcases must remain on the floor under a small , ,wich I discovered two days before the checkout, when I opened a book about Florence, it was full of fleas, which we had already denounced Giovani, via Manfredi, who quickly became available trying to solve the problem. The only thing we can do, it was to put insecticide and use amount of after insect bite on my skin, because I had lots of bites, which Manfredi could check, after insinuating that we had brought the fleas.
Although Giovani returned us money for one night and the costs of insecticides and scabies for the skin via airbnb, which is verifiable, I do not think this solve the situation.
We are frequent guests of airbnb, given my honesty and responsibility as ghest and traveler, and since more than a month we have been traveling, it only remains to say that the cleanliness in all the establishments that we have been impeccable, as you can see in my comments and returns made by the host.
This is intended as a criticism to help future guests and for this host, who usually solves problems, as can be verified by other guest comments hosted here with money back.
I'm still suffering from the bites, in addition to having to disinfect all the suitcases for having been in contact with fleas for the first time in our lives. I just hope that Airbnb and Giovani take into account my sayings, then other guests do not suffer same inconveniences in the future.