We had six nights in Florence staying with Elena and Oliver. We were met on arrival by Federico who was friendly and helpful, even carried one of our suitcases up the stairs to the apartment. He showed us the apartment and also gave us recommendations for restaurants and things to do in and around Florence. The apartment is cosy, comfortable and clean, exactly as described in the listing. We enjoyed the separate sitting room and the comfortable bed was a relief after a day in Florence.
The location of the apartment is perfect, literally a stone's throw from the Duomo, and short walk to most of Florence's attractions. Close to train station and bus stops, we took day trips to Siena and Fiesole, with only short walks to the respective bus stops for each.
All of our contact with Elena and Oliver was good, they were always quick to respond with helpful advice and information. We would definitely be happy to recommend their apartment for a stay in Florence.