The host is very responsive, and friendly. She speaks English very well. The place is as described; clean, in a great location, plenty of room for all 5 of us. The only thing that could be a problem for someone are the stairs if they have trouble walking up stairs. For 3 of us the stairs were no problem. My elderly parents, they were a little too much. But, if you don't have a problem climbing about 25 stairs, this is a great place to stay for a few days.