Absolutely spot on! This place is fantastic, huge with more space than you can use, better than the pictures and Lisa is wonderful. She met us at check in, made sure we were settled, offered to help with the bags, and provided heaps of local info. The beds are very comfy, all amenities you could need and workable kitchen for preparing family meals. 4 bedroom, 4 bathroom! Super close to everything in Florence. Walk everywhere. Very cosy and the heating was great for such a large area. Candles in the fireplace were a lovely touch. Even little gifts to get us started and a bottle of wine. Loved it.