Nicoletta's home was an easy 15 minute walk from the Santa Maria Novella train station. She provided helpful transportation instructions if you want to take the train and also provided helpful check-in instructions. Nicoletta is quick to reply to any questions you might have and was very accommodating with my travel schedule. She has a washer/dryer unit which was very handy and it's only 3 Euro to wash, 5 Euro to wash and dry. She also has an outdoor clothesline for drying clothes. The apartment is very clean, has good air conditioning, and is very quiet and comfortable. I'd highly recommend Nicoletta's apartment for single travelers or group travelers.