The host was very organized and made sure someone was there to assist. Her counterpart Stefano assisted us in the stay. They were very nice and gave us a bottle of red wine upon check-in. The apartment is very beautifully designed and clean. It is very well equipped for those that want to cook or anything like that. It is located in a wonderful area, minutes from restaurants and bars and walking distance from everything.
Check in time was 4pm and not able to change since they needed to clean. We waited a bit of time to get into the apartment as they were not done cleaning and since we couldn't check-in a little earlier, we had to carry around luggage to eat lunch so that was a little inconvenient but for those arriving late, it would not be an issue at all. Upon check-in, Stefano took a picture with his phone of our passports to send to Elisa and it made us a little uncomfortable because it can be sent to anyone and I belive upon leaving, Stefano was trying to send the pictures to Elisa and sent them to me by accident so I do hope that it was not accidentally sent to anyone else.
Shower was having a little issue and neighbor downstairs was banging on ceiling to tell us. Elisa knew about it and had someone come directly the next day to take care of it. When the gentlemen came to check the shower, they brought us a bottle of limoncello as well and was very nice.
All in all, this apartment made our stay very good and we would definitely recommend others to stay and we would definitely stay here again if we come again.