My family of 5 adults had a wonderful stay at this apartment! We had great communication with Paola before and during our stay. Check-in was easy and informative with Paola. She personally showed us the flat and answered our questions. The apartment is huge by European standards and everyone had plenty of space. The kitchen is big and nice to cook in and we also did some laundry. The location of the flat is amazing basically in Piazza San Lorenzo and about 1 block from Piazza del Duomo. Staying in this flat made our stay in Florence extra special and I completely recommend.