tommaso was wonderful, helpful and easy to communicate with. the apartment was cute, clean, the bed was comfortable, the bathroom is large and the location is perfect across the street from the very tasty central market. yes, the ceiling is really low in the closet to get to the bathroom and it's a little noisy outside. however, i read that in prior reviews and i was prepared with ear plugs. it was a nicely decorated apartment, tommaso's mom is next door and you have all the kitchen basics to enjoy the market across the street. i will recommend it to friends and i will definitely return the next time im in florence. thank you tommaso!