Great apartment in the heart of Florence. I wasn’t a fan of the check in / check out process through Kesey Point. It’s very impersonal and doesn’t provide flexibility (unless you’re coming into / out of SMN train station Kesey Point is inconvenient). I was 30 min early and asked the host if it would be possible to check in then, but no response. I’m not upset that I couldn’t check in early, but I am disappointed he never responded.