Lorenzo met us and showed us through the apartment. We really enjoyed our time in Florence. Their apartment is in a great location to explore all of Florence. There is a grocery store right down stairs and some fabulous restaurants right nearby. We appreciated being able to use the washer as we were on a long trip. The apartment was immaculately clean which was nice. We were also very thankful to have the coffee machine every morning. A few things to note, which I didn't find in the pictures or reviews which I believe would be helpful to other guests. This apartment is on the 2nd floor, with two half flights of stairs, and no elevator. I didn't see any mention of that and probably would of booked elsewhere had I known since I have bad knees. Also, the bed and couch were uncomfortable. When traveling and walking so much, it's so nice to have a comfortable place to sit and sleep. But Lorenzo was a great host and was very good at communication and his decorative style for the apartment was amazing!