This apartment is beautiful, and location is great, steps away from the Duomo! It is bright and airy, with large enough seating and dining areas to accommodate 6 adults comfortably. We had our best evenings in the kitchen/dining area, very conducive for family reunions like we just had.
There are 3 reasons why this is not a 5-star rating. All amenities were in good working order, except for the toilet flush in the shared bathroom that got stuck, with loud gurgling noises coming from the toilet bowl when the tenants upstairs flushed during the night! This kept us awake. One of the reasons for booking this apartment was that there was a lift which we needed due to a physical limitation of one of our family members, but when we arrived we were told there is no lift! The bigger reason was being robbed inside the building during the check-in process by a bunch of strangers who forced themselves into the building. This all happened while in the presence of the host's representative who appeared inexperienced to deal with the situation. One member of our party lost a sizable amount of cash, but was fortunate enough to get his passport back.