AMAZING! We were located right in the center of Florence next to all the main attractions. Everything was in walking distance.
The place itself was perfect. It was very clean and had everything we needed. Viola even provided extra things like umbrellas, a international plug adapter, a shower cap, shampoo, and body wash. The shower was bigger than expected and had nice hot water.
The communication was exceptional. Patricia was there to greet us when we arrived. She let us check in earlyand showed us how everything worked. There was even a little journal that had restaurant recommendations. When we checked out we forgot one of our bags and locked ourselves out. But Patricia was very kind and came as soon as possible to help us get our bag.
I would highly recommend this airbnb to anyone!