Our stay at "Timeless beauty in the heart of the city center" was really great we did not even know how time ran so fast, 11 days just went like a flash. As all the arrangement at the apartment and check-in process is done by Diana. She was so nice and let us check in early in the morning, we could not meet her personally but she was super fast with messaging us and asking all if everything is ok or we need anything. She is superhost. Also, the apartment is super clean with all the needed requirements which we need at our home, it's home away from home. Also, I need to mention the name of Denise because while check-in she was cleaning the apartment and she has done her job just perfect.
We had a really amazing stay, will definitely recommend this apartment to all friends and family I know and definitely​ stay next time whenever we will be in Florence.