Paolo is amazing and has incredible energy! He offered to pick us up from the train station and when plans went array after forgetting our passports in our last location, he offered his assistance in any way he could!
Once we arrived (late) he was so helpful in letting us in and showing us all that Florence had to offer on the map he made! Since we got in late, he also offered a late check out for us to make our stay more comfortable.
Thank you Paolo! You helped make our welcome to Florence so great!