Saying this place was a let down is the understatement of the century. When we arrived at 1/2 pm the apartment had not been cleaned up yet, it was dirty as hell, frankly quite stomach-churning. Everyone makes mistakes, right? The guy who checked us in didn't even care to act like he was bothered, he left, scoffing, and so did we although we were tired and wanted to rest. When we came back three hours later after roaming around Florence, the situation hadn't improved, the apartment was dirty-ish and dusty. Yet again, fine. Then we looked for the second bed, couldn't find the sheets (or the second half because we couldn't figure out how the thing worked), we texted the guy looking for answers and he never texted us back. So we had to use the one king size bed (a mattress resting on top of the wooden planks of the mezzanine with a super low ceiling) and found out the duvet didn't have the cover. We also had issues with the heating on top of it all. Very enjoyable. Thanks. Oh, the only positive note is the location. That's the only good thing.