Beautiful, well-appointed, perfect location apartment right on Piazza Santa Maria Novella. I highly recommend! Sergio was there to meet us, and both Sergio and Chiara were super responsive when our train got in late. They send you pictures of exactly how to get to the apartment, and then he told us all about the apartment and gave us lots of good information about Florence. There is a clothesline out the window which we used every day for doing a bit of laundry in the sink. This apartment is luxurious and has all you need, and is a six minute walk to the Duomo. We will return, and I highly recommend this apartment!