Don't hesitate to stay with Chiara and her team! Their local knowledge gives you a great insight into the city. They helped make reservations and suggested things to do that really made the most of our trip. The unit is beautifully designed! But for full transparency, the wifi is really bad. You get zero signal from the bedroom. So if this is a working trip or you live on your phone, this probably isn't the place for you. But you're in Florence, so should you really be on your phone in a room with such a beautiful city outside?!?