Be aware that you need to give Claudia an EXACT time of arrival. We were off by an hour, and it caused for a very stressful check-in. Also, the shower is TINY. I'm a petite 5'4" (160 cm) woman, and I was very cramped and unable to bend over in the shower. Not a deal-breaker, but something to be aware of. The apartment is also on the 4th floor, and there is no elevator. But the space is well-furnished and quite suitable for a vacation stay. And the location absolutely can't be beat. Just a few minute's walk from almost anything you'd want to see in Florence!