I gave this rental a 3 star but I would have given it a 3.5 if that was an option. Daniele's communication was good. He usually responded quickly. Check in was easy. He was waiting for us at the residence and walked through the apartment with us and offered some good dining suggestions. He also arranged for our early morning taxi back to the airport.
One of the reasons we rented this specific apartment was because we had been traveling and needed a washer and for the location. This washer does not clean clothes nor does it work. The first time we tried it shut off mid cycle. The second time it finished but the clothes were soaked. I had to really work to get the water out. When they dried, they were still dirty and I ended up hand washing my clothes. This really mattered to us. I don't mind doing laundry but I do mind wasting my time on it. The location was fantastic during the day. One block from the duomo made it super easy to stop back at the place if needed. It is very centrally located to everything. But beware, it is SO noisy at night. There is music playing and rowdy people from 10:00 to 1:00am and then the noise continues. After the people finally settle in for the night, the streets get cleaned, deliveries are made. I barely slept for the week I was there. I even tried earplugs. I had the larger room in the front of the building. The smaller room gets all the church bells loud and clear. There is a large living area which we barely used. It wasn't really a cozy setting to hang out. There were only 3 glasses for drinking. FYI, we were given 1 set of towels each for our week stay and additional towels are 10 euro. Coffee was open in a jar. There is soap, detergent and shampoo available but please know it is minimal. The liquid hand soap in the bathroom had may be one inch of soap. I am thankful I brought toilet paper and soap. The shower drain took a while to drain and when the drain covered flipped over I saw it was moldy as well as some mold along the tiles. The place was clean except for these things.
The building does have an elevator which was very helpful for our luggage.