This place is really really nice. The location is just perfect for exploring Florence. I could not have asked for a nicer room and location. One of the hosts was incredibly amicable and even provided a little breakfast. With AirB&Bs it is the little touches that make all the difference - a towel, shampoo, and soap with a nice cup of coffee in the morning are really ridiculously nice when you’ve been floating around the world for a few months living out of a backpack.
That aside, it worried me that the title of the listing has five big stars in it. That feels misleading in a poorly executed sort of way that should be against AirB&B Policy. There is a star rating system already, why are they putting stars in the title that don’t align with their actual score? Also, the listing states that cash will be collected (this didn’t occur, thankfully) for a tourism tax, while AirB&B states at checkout that all applicable local taxes are built into the price. Maybe the listing is a little out of date since this didn’t occur? There was also a rather odd moment in which the host warned me via message that they were going to charge me $10 euros an hour for every hour it took me to arrive after 8pm despite the official latest check-in available being 11pm. This late charge is not detailed anywhere on the listing either (and again feels very much against policy). Thankfully I arrived on time at 8, but that was very worrying.
I think the host running the listing and the one regularly in the house are different. They both tag-team and help, which is great. My experience in person was STELLAR but the communication and experience outside of that left me feeling... highly uncomfortable, let’s say. The listing just needs a refresh, I hope.