Masumi is a gracious host and her apartment is in a nice location. I would give it 5 stars but a few issues with maintenance that can't be ignored prevent me from doing so. When we checked in the shower light flickered maddeningly and never stopped. The doors in the entire apartment are simply too loud. They clunk loudly when you close them and they clunk loudly when you open them which seems a silly complaint but is loud enough to wake others in the apartment. The refrigerator froze my father in law’s insulin. And the final straw, the air conditioner leaked water over half the living room floor during the night. These issues would be forgivable in isolated circumstances but all together seemed too much. I would rate it 3 stars but the apartment is actually quite lovely outside of these maintenance issues. It has a lovely garden and a nice patio to enjoy it from. Also it is in the best little neighborhood to avoid the Florentine crowds. There is also a friendly neighborhood cat that shares the patio with guests - she was a delight.
Masumi is a great host with a lot of good intentions. With a little elbow grease this could be the best little getaway spot in Florence!