Fantastic. Met with us when we arrived at the place. Very professional in all forms and a beautifully stylish suite in the heart of downtown Florence. We didn't know breakfast was included every morning. Soroya suggested great restaurants that were very local Italian places for dinner. 1. Il Latini Via dei Palchetti, 6R (is known for one of the best Bistecca alla Fiorentina) 2. Trattoria Casalinga Via dei Michelozzi, 9r. Both were fantastic. Overlys carpets for the place and you're right in the main section of Florence, you could take a cab directly here for €22. And then you can walk around for the rest of your trip in Florence. Would stay here again in a heartbeat.