Stairs are definitely tough with luggage but Max’s staff was helpful, plumbing was tricky but they came right away to try to fix it, beds were very comfortable but we definitely need more mirrors throughout the house for getting ready. I wish the hair dryer wasn’t restricted to the bathroom so more people could get ready at the same time. Would recommend adding pictures of the loft over the living room (there are actually two lofts with comfy queen size beds in addition to the bedroom) because we assumed that we would have to sleep on a pull out couch and were happy when we did not.