Where do we begin! Everything about our experience from Chiara's welcome, the place, and all her recommendations in Florence were exceptional. We were in a unique position as we were coming out of our first bad AirBnB experience in Florence just before Chiara's place (it was rated 5 stars too!), so we had a bit of a shadow casting over us and were a bit nervous. But Chiara ended up being the WARMEST, most genuine, hospitable, happy and honest host. Everything is about you (the guests) and about making you truly comfortable. She makes sure you eat at the true local food destinations around town. We went to all her recommended restaurants -- and even went to the same one two nights in a row. ;) Her place was just perfect for me and my fiance. She has a two-floor loft. The top area is ADORABLE with the cutest bedroom with beautiful touches to it. It also has a reading area with books and a chair, which was my favorite just next door when you get up the stairs. The master bedroom and bathroom was spacious and beautiful. The kitchen was also perfect for us to cook -- Chiara left us great olive oil which we really enjoyed :) The produce in Italy is fantastic so cooking in a few nights was really fun. The location was also great -- 15 minute walk from the train station and about a 10 minute walk or less from the Duomo. Wonderful. Chiara made our stay in Florence special and memorable. Highly recommend!