This apartment is exactly what it says it is...big, clean, central to everything. We were very comfortable for the three nights we stayed in Florence. David was responsive when making the reservations and planning our arrival. His father and uncle checked us in...we arrived a bit earlier than expected, and they were still in the process of cleaning the apartment, so we left our luggage and went to explore. David's dad told us about a nearby grocery, where we picked up some coffee and such to make the next morning, as well as recommended a nearby delicious pizza place to grab a bite for lunch! The neighborhood is very safe and easy to get around. Checkout was easy...we just left our keys and caught a bus to the train station. Never needed a cab because the apartment is so centrally located.