This apartment is well located and in walking distance to everywhere we wanted to go. Luca and Abla were always quick to respond to our questions and comments. We encountered a few unexpected obstacles when staying at this apartment (initially being given the wrong code and being locked out, a leak in the lobby area, construction directly overhead us to fix the leak, and a washing machine that did not dry the clothing) and were surprised that we did not receive warning or compensation for these challenges. I think that it would have been easier for us take overcome these challenges in stride if we had been kept informed and made more comfortable given the situation.
Otherwise, the apartment is clean and we enjoyed visiting the city of Florence.