Paolo was punctual and greeted a upon arrival. He was easy to communicate with before arrival. The apartment is clean and quiet with a comfortable bed and good shower. It is small but perfectly well suited for two airbnb travelers. Our only complaint was checking out which is on the early side at 10am (we use airbnb a lot). We were hoping to stay a bit later and we had a misunderstanding with Paolo upon our discussion at our arrival. The rude maid literally arrived exactly at 10am and was not happy we made her wait to clean the apartment for 45 minutes. She literally knocked on the door twice. Overall a comfortable stay if only the check out time was a bit more reasonable.