Teresa was very friendly and welcoming - she provided us with a bottle of wine, some fruit and some muffins, even gave our daughter a small gift! The place is beautiful and clean, with comfortable beds and a small sitting area. We had some trouble with the washing machine, but Teresa was responsive and came to fix it for us the next morning. The apartment is located right in the middle of the centro, about 3 blocks from the Duomo, and has plenty of grocery stores, restaurants, bakeries, etc. nearby. It is a pretty touristy area so there is a lot going on on the surrounding streets, but we still slept soundly. The building is very old, think wood-fired stove old, so the kitchen is basic and the refrigerator is located in a storage room, so not the most convenient for cooking elaborate meals, but the kitchen is well equipped for basic cooking and had coffee and sugar and all the basics. Teresa was lovely - we had a great stay.