I had a wonderful time in Firenze staying with Alain and Irene. My scheduled 9pm arrival was no problem for them and when my train was very late (beware Trenitalia!) they were really good about my very late arrival. Alain was friendly and helpful and their apartments are clean, comfortable, secure and well equipped. They are also in a fantastic location near the Duomo. I would thoroughly recommend them and hope to stay there again.