I cannot recommend Andrea and this Airbnb enough! First, the location is fantastic. Near all the tourist attractions without being in too touristy of a location. As if that wasn't enough, Andrea is a wonderful, wonderful person. When we arrived, my mom's suitcase had just been stolen in Milan- including her medicine. Andrea- who was picking us up- accompanied us to the police station within the train station and translated for us, putting up with a lot of chaos, angst, and emotionality. He was so sweet. He checked in the next morning to make sure we had resolved the medication issue. When he dropped us off at the end of the trip, he took some extra time and took us to see an expansive view of the city that we never would have seen otherwise. He was so kind and genuine, and just a good person. I should also mention that Andrea is a tour guide and though my family was too disorganized to make use of his services, I really wish we had taken him up on it and strongly recommend doing so to everyone. As a tourist, sometimes you worry about not knowing where a tour guide is coming from and whether you'll get taken advantage of. That will DEFINITELY not happen in this case, and I'm sure that anyone taking a tour with Andrea would have a really lovely experience. In short- this was a really excellent experience for my whole family and I really hope that our paths cross with Andrea's again sometime soon!