Carmine was a true gem. My friend was having problems with one of her knees and could not walk back to the train station to pick up her suitcase we left while on a tour of Florence. Carmine went to pick it up for her and bring it to the apartment. That was such a great example of what Carmine will do to assist people. The room was spacious, clean, and centrally located. A little noisy if shutters were not closed in the morning due to merchants setting up. Location had many trattorias to eat and shopping stores galore. It was walking distance to Santa Maria Novella train station, 10 to 15 minutes from the Accademia Museum and the Santa Trinita Church and about 20 to 25 to the Uffizi Gallery. The apartment was very nice but 4 flights up. Bring very little luggage because it can be a hand full going up the stairs. Kitchen was at our disposal, 1 towel per guest per stay but there is a washing machine available. Overall, it was a fantastic stay and I would recomend it to others.