Betty was prompt with email communications before we arrived and met us at the apartment to let us in. She explained the appliances, etc. and answered our questions.
We absolutely loved this spacious apartment. It was well appointed, spotless, and has a fantastic location. The only issues could be the stairs up (narrow, steep, and numerous) and some noise, twice a week from a nightclub that operates across the street on Wed. and Fri. nights until 5am. Luckily, the bedroom is situated on the back of the apartment facing a quiet inner court.
We are fit 60+ travelers and found the stairs not a big problem. Everything else was so perfect, I would highly recommend this apartment.