Sibilla and her Co-host Livia are the sweetest people. Sibilla was awesome at communicating and coordinating our check-in timing, and Livia warmly greeted us upon our arrival. They graciously allowed us to drop our bags prior to check in so that we weren’t carrying them around.
The place was clean, appeared as described, and very lovely. It is secure behind a sliding gate, so we felt super secure at nighttime. It is very close to a tram stop that enabled us access to city Center. 10/10 would recommend this place in Florence.