Loved staying at this apartment. It was a short walk to great restaurants, markets, even very reasonable walks to the David Statue and the main Duomo and other lovely buildings. I'm 65 and I could handle walking to all the places. It's located on a narrow street that is normal for Florence and was well lite at night. It does require taking suitcases up two flights of stairs. The young man who helped check us in, helped us with taking the the suitcases up the stairs. When we needed a taxi and could not understand the Italian person speaking on the phone, we called Nicola and he arranged the taxi for us- two times. It is really great having a local person to call when you have questions. The BED happened to be a firm memory foam bed. So much better than most hard as rock European beds. It was very clean and well appointed. A.C, coffee expresso pot, electric tea pot, microwave, stove top, and refrig. and even stocked with biscotti and had some coffee and sugar and those kinds of things available. We will definitely recommend this place to our friends.