I did not stay here myself, but booked it for someone else. I was inside only once, and it looked nice. The location is quiet and very central, quite an ideal location on a quiet side street off piazza della Trinita' and via dei Tornabuoni. Note that no cleaning is provided for long stays, which is something that other hosts provide at no cost, and which is very helpful for long stays. I never met the owner, but communicated with her or her assistant on several occasions. Replies were always prompt, though the assistant has better customer satisfaction skills than the owner, who can be curt and haughty. It is a decent value, but an included regular cleaning service would make it more on par with other properties in this price range for long stays.