I had a great time at Casa Pinti. Carlo went above and beyond to help us with everything including a suitcase that was lost at the airport, Carlo helped me taking care of this issue. He also helped booking taxis, information about Florence, best restaurants and places to visit. I wish I could give Carlo a 10 stars review. Everything was perfect, apartment, location, every little detail. I highly recommend Casa Pinti. The best place to stay in Florence. Grazie Carlo!