Great location to catch all the main sights. David (and his partner Mattia) were super responsive. There are LOTS of stairs (about 6 floors worth), but that helped work off all the pasta we ate. The place was clean and just as described in the photos. The bathroom was slightly small, but clean and with hot water (though the heater takes a little while to reheat the water between showers). All in all, great place! Especially for a first time visit to Florence!