The apartment is very clean and beautiful. with high, exposed wood beam ceilings and lots of space. You must climb 3 flights of stairs to reach the apartment, and the street can be quite noisy throughout the night (getting quiet around 4-5am and picking up again around 7am during our stay in September). It was easy to walk to any attraction within the city as well as the train station, and we felt safe at all hours. The kitchen is convenient for larger parties - we were 6 and cooked our own meals several times while in Florence. Michela was quick to respond and very helpful with any questions before and during our stay. If you are bothered by heat, keep in mind that the apartment can get quite warm even with the windows open and mosquitos can be bothersome during the summer - but a plug-in repellent and fans help.