We would like give them credits regarding below aspect:
1. Location is great which is close to those attractions.
2. The apartment is clean and feel comfortable.
3. The items mentioned in the list match to the actual.
But, we have below items which is below our expectations:
No heating at night from 23-6 which is didn't mentioned in the description. And they try to claim that is Italian law. However, while we further research and found out they are lying that is 11 heating hours in Florence is required by law only, they also admit putting heating in daytime and no heating at nighttime are their house owner regulation. In which we believe is unreasonable that traveller like us won't stay in the flat in most of daytime and the temperature in daytime is much higher than nighttime. As a result, we suffered very cold nights in the room temperature at near 10 degrees with one blanket for each person. But we would give them credit regarding readjust the heating hour for the last night.