The apartment is nice, and the location is great. But: for this price, we expected a clean apartment, and also with more amenities: toilet paper, wine glasses, beer glasses, fruit knives…. There were no garbage bags, and only some dirty sponges to clean with. The coffee machine was dirty, and after buying cups we found out it wasn’t functioning. We were very disappointed that there was no help when we mentioned it. Also: we rented the apartment for this price because of the wonderful view from the balcony, but most of the day we couldn’t use the terrace because there was no shade. Really weird, in Florence in summer! The communication with the people who run the place was definitely not good. So: nice apartment, but I wouldn’t recommend it.