My aunt and uncle from the States stayed here for 4 days and loved every minute of it. This is an excellent apartment with stately high ceilings and an understated, elegant vibe. Located in one of the safest, most upscale residential areas of the historic center, the apartment is very quiet despite being at street level. My uncle has chronic back issues and has a hard time finding beds that suit him, even at top-class hotels, but he found the beds here very comfortable. The lovely outdoor space is a tremendous bonus (a true rarity in the center of Florence!), especially if you are blessed with nice weather. Last but not least, Francesca was an excellent host: friendly, helpful and easy to communicate with. All in all, totally recommended!