We were very impressed with our stay. Pamela was AWESOME, she was extremely accommodating with our travel plans and allowed us to check-in early despite it being outside normal check-in hours to help accommodate our busy schedule. The place was very close to Duomo, very convenient and an overall fun location in the middle of Firenze. We will definitely be booking with Pamela again when we decide to come back and visit Firenze... 5/5 would highly recommend this to anyone thinking about staying in Firenze for a few nights !