This apartment, and Gabriel, were both fantastic! We've been touring Europe the past few weeks, and this apartment has been our favorite. The hot tub was fantastic for our sore legs. The bathroom and decorations were all very nice. When we arrived, Gabriel gave us a map and drew directions to each of the sites we wanted to see. He even recommended a few more locations we had not heard of that were excellent! Gabriel let us drop our bags off a little early to allow us to start touring the city right as we arrived! 100% recommend this apartment! Our only regret is only planning to stay in Florence for a single day!