The Airbnb is in an amazing location, a short walking distance to almost all tourist locations and shops. The check-in process was smooth and the Airbnb was clean. Unfortunately, the hot water was not working when we arrived and we requested to cancel our reservation. Edoardo was quick to respond and gave us a full refund for our stay so we were able to book a hotel that same night. Thank you Edoardo for handling the situation and issuing a refund promptly.