We were met and made welcome by Luca, Bruno's son, who explained everything to us, including ideas on what to see, where to shop, and, more importantly, where to eat. The location is brilliant, so close to the Ponte Vecchio and within easy walking distance to the Duomo, Uffizi etc. The accommodation was as good as it looked on the photos, comfortable beds, clean and tidy. The only issue was the limited supply of hot water and the effectiveness of the showers, which can be easily rectified. We met Bruno and his wife, who were there one afternoon to sort out the door lock, and they were charming. It is clear that the property is well-maintained, and we would have no hesitation in staying there again and recommending it to others.