We loved Chiara's appartment as soon as we walked in through the door. Chiara meet us at the front gate and we had communicated with her before arriving as we arrived late at the Firenze train station. Chiara was a very pleasant person she was kind enough to arrange a taxi for our departure. I highly recommend this appartment as it is just outside the busy city area and the bus passes outside the front door when you are tired at the end of the day. Best wishes Chiara.