Matilde è veramente una splendida ostessa! Before the trip she always responded to my questions very quickly; she was so thoughtful and helpful, and anticipated what we might need—although I had not asked, she even offered suggestions about public transit from Bologna airport to the apartment, and told us about a service I had not heard of before (although we have been to Florence many times). I saw this same thoughtfulness in the beautiful apartment: she had furnished and supplied it (including the kitchen) with just the things a traveler would need during a short stay. When we arrived in Florence she met us at the apartment just as planned; she handled all our plans smoothly and in an extremely professional, punctual way. The place itself is very beautiful, clean, well-furnished, and extremely quiet, with an unbelievable view onto il Giardino di Boboli. The neighborhood is gorgeous—close to the center of Florence but not touristy, with interesting shops and beautiful gardens. We were truly so happy to meet Matilde—she is a warm, charming, kind person, and an absolutely fantastic, welcoming host.