Veronica and her family are great hosts!. She lives upstairs and is available to meet your needs as and when required. They are a cute family! Veronica took the time to explain the nearabouts and make recommendations on what to see and where to eat. That was really nic and helpful of her. The room was very nice. It was spacious and the bed was large! I really liked that. There are four rooms on that level. There are 2 bathrooms to be shared between all those rooms. One bathroom is larger than the other. We didn't have any problems getting to use the bathrooms when we needed. There was a family if 4 coming the day before we left but looks like they were still sleeping when we needed to use the bathrooms, plus it was a little early-8:30am. I don't think that the bathrooms will ever be a problem. Everyone is nice and accomodating! The kitchen was nice and very clean. There are coffee and some juices in the fridge for all to use. They have a small patio/balcony kind of space which is nice. nice and peaceful:) one of the bedrooms window opens on to that balcony I believe. Also our window opened onto the street which is a busy flea market kind of shopping area. the city cleaning trucks come in and I think all is done and over with by 8:30 pm or so. So it was good in the evening. Also Veronica provides you with coupons to this cafe right next door for breakfast. One for each day per person. The cafeteria is nice and family run! They ar also very polite and courteous like the Martins :) We usually got croissants and coffee. They were nice and fresh which is typically the case in Italy if you go before 11-11:30 am or so. Also right next to it is the central market. The best thing ever. Local vendors of fresh produce, meat, bread, dolci, convenience goods, and even some lunch places offer the best quality you can buy and good prices. We always picked up something from there. We got fresh salami vaccuum packed to bring back to the US. Along with some parmegianno regianno. So overall A very pleasant and nice stay and great people make this place a great accomodation if you want to see a lot of Florence and want to cone back to a comfortable bed that is in waking distance to almost everything and stay with a wonderful family :)
PS: th have wifi in your room (with the worlds longest password! LOL!) there is a tv in the room but has basic channels and in Italian only.