The only good thing from our stay here was the amazing location of the apartment! You walk out the door and are in the heart of Florence! Otherwise, I would not recommend this place! While there are several reasons, the main reason is that Lorenzo allowed some workmen to enter the apartment and didn’t tell us until after they had done so. Luckily, when we received a message from Lorenzo that workmen needed to enter, we were at the cafe below and ran upstairs as we had seen workmen enter the building about 10 minutes before Lorenzo’s message. When we arrived, the men had already gone into the apartment and into the main bedroom to access the rooftop to complete their work. Since we were not made aware they’d needed to complete work that day, we had all our belongings and valuables all over the place! It felt extremely unsafe! Luckily, we contacted Airbnb support and we’re able to leave early with their help! Lorenzo claims their was a leak in the AC of the apartment below us that need immediate attention, however, when we walked by and saw the below apartment door open, nothing appeared to be flooded or in emergency condition! This is just my FYI that if you choose to book this place then be prepared for strange men who don’t speak English to enter the place unannounced. While the space is mostly clean, the bathroom area is terrible. I am pretty sure there is mold growing in all corners of the shower. Also, the water didn’t get very warm and was freezing after 2 people showering! The AC wasn’t very cooling either! Additionally, the Wi-Fi is really spotting and super slow. Lastly, even though checkin is listed at 3 pm, we were told not to come back until 3:30 so they could finish some work and clean! When we arrived back at 4 pm the cleaners were just exiting the apartment! Overall, I’m sorry to say it was not a good experience for my group!