Wonderful experience from start to finish. We were warmly welcomed, presented with a map and suggestions of things to do and places to visit. Chiara had stocked the refrigerator with snacks and bottled waters, and even left us a bottle of wine to enjoy. She was a warm and welcoming hostess. The apartment was very clean. We highly recommend staying here and can't say enough good things!!! This apartment is in the middle of everything, and a one minute walk to the Duomo. It is QUIET, which we loved, but close to all of the activities in the city center. About a ten minute walk to the Ponte Vecchio. One consideration: the bathroom shower was very small, so if you are a large person or someone who needs a big shower stall, then this is not the right apartment for you. We didn't find it to be a problem. The second bedroom, which has an amazing view of the Duomo, has a pull out sofa for a bed.