I don't know how to adequately describe what a wonderful experience we had staying with Laura. Laura was incredibly nice. She saved us a parking spot on the block, had a detailed book ready with important information, made a reservation for us for dinner Saturday night, and let us know which museums were free on Sunday! The pictures do not do the apartment justice. The rooms were big and airy. The kitchen and bath were clean with high end appliances to cook with. And to cap it off, in addition to the lovely front patio, there was also a back porch with a washing machine with incredible views of Florence. We loved it so much!