It might be tempting to overlook a 1 star rating in the midst of numerous glowing 5 star reviews; I urge you to pay close attention to the following before committing to a rental at this location:
The unit itself was recommended by it's location close to major attractions; certainly we did enjoy being so close to all museums, restaurant's, etc. However,
- the apartment is on the third floor and it is a horrible walk up; getting luggage and anything else up the steep and numerous steps is quite an ordeal
-their were residents/renters with kids upstairs who liked to play with furniture moving each morning acting as a wake-up alarm.
-the apartment is ok but not as nice as the pictures; the bathrooms (and especially the shower) were claustrophobia-inducing unless you are a midget. No oven so do not plan on re-heating some extra's from the previous night's dinner.
-towels reeked of mildew; even their replacements had an odor. Owner acknowledged it was bad but blamed it on his wash-lady retiring. First of many excuses.
-apartment is really expensive for what you get.
As far as the owner experience, it could not have been worse. On check-in we sat outside the apartment building for an hour in the dreadful heat waiting to meet and greet and gain entry. The surrogate who was used by the owner finally came downstairs to check and proceeded to blame us for not ringing the right bell (of course we weren't told that we had to ring a bell by email or text). The owner was on a plane at the time (apparently) but
didn't contact us until the next day to find out what happened. No apology for the disastrous experience.
On check out I was accused by the owner of breaking the toilet flush handle; when I stated it was that way when we checked in and we didn't make a fuss since it still worked, he accused us of being liars.
We are experienced AIRBNB'ers and on this trip stayed in flats from Prague to Budapest, Venice to Dubrovnik....all received 5 stars from us. Unfortunately, with his rental we achieved the perfect storm of an over-rated, expensive unit and a callous and unprofessional owner.
I am sure this review will (in response) be denigrated and disputed in every way by the owner; suffice it to say I am taking the time to post it to prevent someone else from experiencing what we did. Look elsewhere.