We loved loved loved this apartment. We arrived and we were warmly greeted by Erika who was such a sweet woman. She explained every detail of the apartment and the neighborhood, she took her time and made us feel very comfortable before heading out. We had better service from Erika than we have had in hotels. The apartment location was perfect and the apartment very clean. We had everything we needed in the apartment. We where in one of the best locations for walking around the city to see all of the cites and also the lively feel of a cool local neighborhood in Italy. We will recommend this to anyone we meet because we truly thought it was superb. Upon arrival Erika greeted us with wine and little appetizers which was such a sweet gesture and also great customer service. We where blown always with how generous she was offering to make reservations for us for restaurants and also a taxi on our way out of town which was so helpful. What an amazing host and apartment! Thank you Erika you helped us fall in love with Florence from the very start.