This apartment is awesome. It's absolutely enormous and is in a great location in Florence, plus everything in the apartment is brand new so you feel like you're living in luxury. The street entrance is well lit and is not far from a major intersection so we never felt unsafe, even at night. Erika is very nice and made the check-in experience very smooth, which I really appreciate especially since she was coming from Siena. When my wife and I come back to Florence, we'll definitely arrange to stay with Erika again.