Great place, good communication and very helpful. House was better than anticipated. You could see that Guilia had put in a lot of love and care into making the place a great experience. Very conveniently located near the ponte vicchio bridge and walking distance to everything. Wifi worked, but after the first day it needed to be renewed by putting in some money. There were maps in the house for us to use which came in handy and some nice restaurants near the house. Guilia got us a cab to the station when we were ready to leave. Will definitely book here if we ever come back to Florence.