This place was in a great location Right by Il Duomo. The apartment is up one flight of stairs and the elevator did not stop on that floor so you have to carry suitcases up a flight. We had a little issue with the air-conditioning the first night and in June it was in the 90’s. The unit was not on but we were not aware of that. Marie was responsive when we mentioned it the next day. The bedrooms were located on a second floor. One in a loft which had steep steps and the other in a room. Not a bad thing but just need to be aware if you have issues with stairs. There was one bathroom which had I thought when traveling with 2 daughters, I would have looked for a 2 bathroom place. The hot water was not always available. There was a button on the device in the kitchen that needed to be pushed to get hot water again. There was a good ice maker (handmade type) but at least it had ice which most places don’t have. There was a nice kitchen area. I wanted to leave my bags for a few hours but the late check out was 30 euros so we just went to the train station early. It is not easy to get a cab in Florence. My phone would not make international calls so we walked around until we flagged one down. There is a app called the taxi app that can be used. My taxi is used in Rome but not Florence.