Our experience with Alessandro and Natasha was outstanding. They kept communication with us before our arrival. We decided walk to the apartment but, we ended getting lost. The crowded streets and cublestone walkways do not lend themselves for heavy luggage, for this reason we recommended to take a taxi if you have heavy baggage. The apartment is located very close to the Santa Maria Novella Station Train, in the heart's centre historical city. Its location is great, walking distance to churchs, museums, restaurants, cafes, shops, etc. The bedroom and bathroom are like the pictures, very clean, nice, and cozy. Alessandro and Natasha are very friendly people, they received us and took time to give detailed instructions, maps, recommendations about of the city. This was really helpful, we tried delicious ice cream in this city, but the best was Anita's restaurant also recommend by Alessandro and Natasha, we tried tagagielle (almost raw meat with rocket salad) Fioridiana's pasta (pasta with meat and peas sauce), and bisteca beef. The food in Florence has been the best that we had during our travel. The only problem is that my husband now thinks he can find great tasting meat everywhere, but after this new reference point I believe it will be almost impossible! We highly recommended Alessandro & Natasha they are very good host, and their apartment is very comfortable. Thanks guys for every details (Walter bottle, chocolates eggs, maps, etc). We recommend them without a doubt!!