Elena has a beautiful and quaint italian studio that is extremely centrally located. She responded quickly and thought of EVERYTHING(including an international converter which we forgot). Her check-in was very thorough where she told us about her favorite places in Florence and answered every question I could have. Strong wifi (which is always nice when you're traveling) and an EXTREMELY comfortable bed which made it hard to get up and go explore, hah! We loved staying here and recommend it to anyone looking for a safe, comfortable, centrally located and stylish place to stay.