Luca is amazing! Very easy communication (via airbnb mobile app and whatsapp). He welcomed us at the apartment's door, helped with the luggage and explained the most important things about Florence. Apartment is very nice, with a high ceiling (5m), well decorated, comfortable. Nice touch was the internet link: a mobile router (3G), that we could take with us when going around Florence. Not very fast, but convenient. I definitely recommend Luca and this apartment. Sorry, I did not get to know Abla :-)