Karen and Raffaele’s place was even more charming than the photos! The location is excellent-far enough from city center to not deal with the crowds, but an easy walk to everything that you’d like to do. Communication was fast and reliable, Raffaele was there waiting at the flat when we arrived. Lots of thoughtful touches around the place to assist when traveling, from fresh water/bread to toiletries and local taxi/hospital/etc numbers. They provided a custom map and tons of recommendations, all of which were as good as we hoped.
Thank you both for a wonderful stay in Florence! We hope to visit again :)