When we arrived at the apartment at the advertised check in time of 3pm, the apartment had not yet been cleaned/changed over. It was still as the previous guests had left it - with their dirty sheets and towels still there, food on the table, a full rubbish bin and filthy bathroom. We had no warning that there had been any delays to cleaning, and I had to message the owner to notify him that cleaning had not yet taken place (he did not appear to be aware of this). When the cleaners did eventually arrive they did the job very quickly and did not clean to acceptable level. This experience was very disappointing, particularly as we needed to check in on time in order to get ready for a wedding. We have not yet been offered any compensation for this unacceptable service.