Our host Vittoria and her husband Alessio were at the apartment to welcome us, even though we arrived later than we had advised. They are such a friendly couple, they made us feel very welcome and at home.. They also made it clear that if we needed any assistance during our stay, they would be there to help us. The apartment is is an excellent position - just a few steps away from the main tourist area around Ponte Vecchio but quiet by Italian standards and in a very good, safe, neighbourhood. The apartment is everything we could have asked for, beautifully equipped, comfortable and spotlessly clean. If you are looking for an apartment close to the centre of Florence do not hesitate to choose this one.