We had a very difficult time with our flights, they were delayed twice. Teresita was very friendly and helpful in rearranging our check-in. The apartment itself is exactly what we were expecting based on the listing. Keep in mind that you have to walk up a few flights of narrow stairs, which is common in older Italian buildings. We stayed on a Friday night and the street noise was enough to keep my husband awake most of the night, so just be aware. If you are a light sleeper, that might be something to think about. Otherwise, we highly recommend this place. Perfect location, wonderful host. You won’t regret it!