Alessandra's apartment is the ideal place to stay in Florence. It is located in a perfect, central and safe area, within walking distance of all the main attractions, surrounded by many restaurants, bars and cafes. The apartment is delightful, with all the amenities you need and has views of the Duomo from the kitchen and balcony. Alessandra's hosting skills were exceptional and I cannot speak highly enough of her. Upon arrival, she helped me with my luggage up the stairs and gave me a comprehensive guide to Florence, its sites, restaurants and attractions to visit. When I had an issue with the hot water late at night, she swiftly responded and came out to fix the problem despite the ugly time. She indeed went above and beyond and was the perfect host. If you are visiting Florence, this should be where you stay. I hope to return back soon and stay back in this apartment again.