This was our first airbnb experience and we couldn't have been more pleased! Everything was perfect: the apartment, the location, and the hosts. The apt is located on a charming street near the train station and walking distance from everything in Florence. A great, reasonably priced restaurant is right next door. The apartment is charming, fresh and spotlessly clean, and the AC worked well (important when we were there in July!) The two bathrooms were convenient for our family. Monica and her son were very accommodating, helpful and friendly.