Thalia and her family were fantastic hosts to ourselves throughout our stay in the beautiful Florence. We felt very welcomed into Thalia's family home and were greeted with a complimentary bottle of red wine and traditional mozzarella sticks upon arrival. Thalia sat us down and provided us a map and wrote notes of hot spots for restaurants and tourist attractions for our stay in Florence which was most helpful. We were provided complimentary breakfast each morning and the ability to clean our clothes which was very beneficial and cost effective for young tourists on a tight budget. We were very happy with everything and felt very comfortable and warm in Thalia's cosy friendly family home and can only recommend this 100%!!