The location of the apartment was unbeatable - a couple of minutes from Palazzo Pitti and Ponte Vecchio, and in a lovely neighborhood full of little restaurants.
The apartment was just as the photos show, perfect for a few days in Florence; it was all in very good state (clean and modern), and we had full use of the kitchen (although we just made coffee..).
The only downside is that hot water in the shower doesn't last very long - but it's a small price to pay for everything you get.
Sara was very kind - she started by getting in touch immediately to explain where the apartment was and how to get there, and finished by sending us a goodbye text.