Jacqueline's place is VERY cute and had all the 'bonus' amenities (such as a washer and kitchen with stove) I needed for my two week stay. There are a lot of stairs to walk up to reach the apartment (I did not mind, as I appreciated the additional exercise), so if you have bad knees or are pregnant this is something to be aware of. Personally, I enjoyed the view from the windows so the hike was well worth it. :) Something else to note is the location - it is in the very posh neighborhood of Florence and is within walking distance of most things I wanted to see/do! As a solo female traveler I am mindful of how late I stay out, and felt very safe staying out later than usual in this part of the town which was a HUGE plus. There are a few popular bars (where I've been told by locals all the hot people like to hang out lol!) around the corner, which meant people were walking the streets late into the night. Again, the plus side of this is I felt safer venturing out after dark, with the trade off being it was difficult to go to bed early (I ended up embracing staying up late, 'cus when in Rome...). With all that being said there was one major snafoo that occured during my stay - I noticed during my first shower the plumbing was very slow (I thought it was due to old pipes and didn't really think much of it) which made it difficult to take a proper shower. During the second week of my stay I awoke to a flooded bathroom (the shower had over flowed which was odd because I had not even taken a shower the night before!) and smelly water that made the whole apartment reek! Thankfully, Jacqueline responded quickly and sent someone over later that day while I was away to look at things. It took a few days to resolve the situation during which time Jacqueline stayed on top of it and was responsive. I initially offered to pay for the plumbing expenses (as I thought somehow my hair/conditioner was the root of the problem, or had at the very least contributed to it even though I had only washed it once before this problem had occurred), of which I ended up paying for half. I am mentioning all of this because when the drain was unclogged a bunch of black stuff came out which I looked up and is a biofilm that takes a while to form and eventually will clog the whole drain - apparently it can come back without proper drainage! So, if you notice things are draining very slowly do not wait to reach out like I did (it is not old pipes!!). Other than that, I really enjoyed my stay and appreciated Jacqueline's attentiveness and the thought and care she puts into her space.