Flavia was very friendly and helpful during our stay. She provided good directions to get to her place and offered advice on good places to see and go to eat.
Her place was well kept and clean. You share the flat with another room, but it is not a big deal. Her wifi can be spotty at times, but overall the place is great. It is in a good spot to see all of Florence.
All in all I would definitely recommend Flavia. She was a good, friendly, helpful host with a nice place.