If I could give 6 stars I would. We stayed here for a full week and it was fabulous. This is the cutest little apartment. Very clean. Newly painted. Very comfortable bed. It’s nice that it’s not on a busy loud street. They have a smart TV which is not a given in many airbnbs in Italy. Everything we needed, they helped us with. I would get a text back within seconds. We had a bank emergency and they directed us to a printing place that was open and near where we were and helped us a lot!! They left us a lovely bottle of wine and lots of water which was so sweet! There is only 1 flight of stairs which is also nice in Florence where many apartments are many flights up with no elevator. This is easy to get to but still a little elevated so there is no street noise. The location is perfect!! 5-10min walk from everything I highly recommend this lovely apartment!