The loft is really nice - just as described. Location is amazing - right near Il Duomo and just of Piazza Segnoria. Can't be beat. We had a bit of a communication gap after checking in, but Francesca was awesome in making us feel welcome and helping us out. The only caveat that I have is that there are 78 steps to climb up a pretty steep stairway. If you are in good shape like us - no problem - bcause when you get upstairs, you'll really enjoy the place! Definitely would stay again!