First of all the location of the place is perfect. Just 10 min walk from the station. All places to visit are in close proximity. Apartment itself is beautiful with everything you need available. It's very spacious with good view. A day before our check-in there was storm in Florence because of which WiFi and heating was not working but was promptly fixed by Francesco. Our flight got diverted because of bad weather and hence we reached very late but his family was waiting for us to help us check in. The only drawback is the 5 floors, 96 steps that you have to climb with the luggage. Travel light. Overall great experience.