The room was very nice and looked just liked the pictures. Daniel was nice and helpful. The biggest problem we had during the stay was the noise from the upstairs apartment. They have young children and we could hear everything- crying, running, yelling, etc. Also, in the middle of the night when the kid woke up crying, we woke up. We were a bit confused and thought that breakfast was included and it is in fact not, unless you pay. We decided to stay one more night in Florence and stayed at a 3 star hotel much closer to the center with a big free breakfast and private bathroom and it cost only a few euro more- 60 for the night.