THIS IS WHAT AIRBNB IS ALL ABOUT!!! My best friend and I brought our Mom's to Florence for a girls getaway and they could not have been more comfortable with these accommodations. The flat was beautiful, spacious, extremely clean, and comfortable, it was perfect! Giacomo and Chiara were beyond wonderful the absolute best Airbnb hosts I have had! Communication prior to our visit was great. When we arrived we were welcomed with huge smiles and open arms! Giacomo brought all of our suitcases up the stairs for us. Chiara was the absolute sweetest showing us around the flat and ensuring we had everything we needed including electric outlet converters. They gave us some amazing recommendations, provided a map of Florence, and had a complete booklet with instructions on everything in the flat and more suggestions on local hot spots. The icing on the cake was the bottle of wine and breakfast sweets that they left for us which became key for our first night of relaxing and our early morning the next day! The location of the flat was perfect, more quiet then a lot of the other areas we walked through and walking distance from everything! We had to catch a 6am flight on our last day in Florence and Giacomo called a cab for us the prior night and made sure we were all set! We even came back, from dinner the night before our departure, to the sweetest gift hanging on the door knob which included a card hoping we had an amazing time in Florence and a few keepsakes to take home with us. Giacomo and Chiara went above and beyond to say the least and helped make our trip to Florence unforgettable. I can not recommend this flat enough for your Florence vacation, it is simple a must stay!