My friend and I never met Elisa as her father Paulo met us at the flat who was so lovely. However, liaising with Elisa was very easy, she always responded very quickly. Paulo showed us around the flat and explained how everything worked - he even asked us what time we were checking out and came earlier to book us a taxi.

The flat was stunning! Exactly like the pictures, so much space and very clean. The location was fantastic 10 steps away from Santa Croce and less than 10 minutes walk to all the other sites. Elisa is such a considerate host with welcoming snacks, maps and restaurant recommendations.

If I'm ever back in Florence I'll be heading straight back to Elisa's!

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