The apartment is in a great location close to the S.M. Novella train station and a short walk to Mercato Centrale and city center.
The downside is that the pictures were outdated (shower was in poor condition), very little hot water (not even enough for one person to shower), brown stains on the bedsheets and towels, soap dispenser in washroom filled with water, and missing batteries in the air conditioner remote.
The apartment is on the fourth floor and the stairs (no elevator) were very steep and some broken so it's not safe for elderly guests.
The neighbors were slamming doors late at night and there's a bar below so they're was yelling and screaming until the early morning. Very loud!!!
We wouldn't stay there again if we went back to Florence.