The apartment in Florence was very nice. It was just right for our family of five. The apartment was nicely furnished and very clean. Francesca meet us at the apartment and showed us all of the features. The apartment had all of the necessities and everything worked great. Francesca was very gracious in greeting us and getting to know us. She had a lot of extras in the apartment for travelers such as electrical converters, coupons, and maps. The apartment even had A/C units. It was one of the best accommodations we had during our vacation in Italy. Many Thanks Francesca!