We were extremely let down by Federico and his colleagues during our stay. Worst of all was the cleanliness and lack of response and help from the team, from shortly after arriving we discovered there were no sheets on the 2 single beds and mattress protectors that were full of “body” hair. We brought it to their attention immediately to which it took until the 3 day to provide clean sheets for both beds.
The apartment has potential, some extra touches and effort, e.g. providing tips and advice on the local area, some information/simple manual on the apartment etc. would go a long way.