We booked this place after a previous host cancelled at the last minute. Gaia & Pietro were very prompt and professional - and great with communications. The location is fantastic - right in the heart of everything. Check in/out is so convenient given the owners are connected with a store next door. We were four women and the stay was comfortable (one had their own sofa bed - loft, one had master with private bath and the other 2 shared - and had their own bathroom). The lift was not working - which made getting luggage up and down difficult - and the apartment also has lots of stairs (which was okay for us - but could be a challenge for others). Overall - I would certainly book this place again! We had a rental car and the host coordinated our parking - which was one block away and ideal.