Miriam was very friendly and welcoming. She met us to give us the keys, show us around the place and to explain how everything works. The flat is lovely- nicely decorated with lots of unique paintings on the walls, well located (there's a train station nearby, but the centre of Florence is so close we just walked), and has a nice big balcony with a stunning view! It was so lovely to sit out there having our breakfast, enjoying the view and listening to the birds singing. There were also lots of thoughtful little touches like an umbrella by the door, and some pasta in the cupboard. The bed is nice and big, very firm, and super comfortable! We really enjoyed our time here and would definitely stay again if we return to Florence.
One thing to note: there is no parking on the premises, but we were able to find free parking on the street fairly easily.