This flat is stunning, the pictures don't quite capture how spacious and beautiful it is. We had everything we needed and Gemma was really knowledgeable and helpful. We had some issues one evening and she was incredibly quick to respond and help us.
The flat has Aircon which was absolutely amazing while we were there, a washing machine and space to dry and a lovely kitchen. The TV in the bed was a nice touch and it's really well located- in a fun but calm neighborhood away from the hustle and bustle you get as you come closer to the duomo.
Absolutely loved it and would recommend it to friends staying.