We loved Lucia’s place!! It was clean, beautiful, peaceful, and easy to navigate. We loved how close it was to the tram. We gave it a 4/5 though because there was no hand soap, the place was a tad smaller than expected, and the description said there would be 3 beds but there were only 2 (that was the main determinant). Again, everything else was fantastic, and we will definitely recommend Lucia to people who come to Florence!