Antonella was a great host. The place was so cute and exactly as described. Unfortunately we were not able to meet her, but she had an associate available as soon as we arrived, who explained everything to us. Great location and everything went well. It was nice to have a washer to do laundry half way through our trip, she had a small drying rack which worked fine. She also included many brochures on local tourist options. The closets in the bedroom had a great amount of space to hang clothes. The second 1/2 bath was also helpful when someone else was in the full bathroom. Would recommend to anyone staying in Florence!