There is very little this host needs to do to improve our experience. She went far beyond what we expected in several ways:
1. Tracked us down on the street when we went past the correct address
2. Gave us a very thorough orientation on how to use the appliances in her apartment
3. Remained in contact with us when we were in Florence in case we needed anything
4. Ordered a taxi to pick us up at 4:00 a. m. to take us to the airport
Beyond that, the apartment was beautiful, clean, and very close to the places we wanted to visit in Florence. All on all, our visit there was very smooth and enjoyable.