Very quick response and good suggestion from Artan in the email replied. Artan pick us up at the train station and transfer us to the Pisa for sightseeing with reasonable price. Genta welcome us at downstair and help us to carry the luggages. The apartement is big, clean & beautiful as describe in the website. The kitchen is wonderful, very well equipped and spacious. The place is located a few steps away from all the Florance attractions. I would absolutely stay here again if I came back to Florence and I would recommend it to anyone!