Our recent stay at Michael and Virginia’s apartment in October (2018) was great. From the moment we arrived, Virginia meet us at the train station and took time walking us through the apartment while also giving us tips on the area. We found the apartment to be extremely clean with all amenities working properly. The apartment is within ten minutes of almost everything one would like to see, especially if you use the bus or Mobikes ride share. The space also has a washer/dryer combination unit which was easy to use and extremely convenient due to our length of stay in Florence/Italy (11 days). The one little hiccup to our stay was a poor internet connection for a couple of days. Virginia responded to it pronto and was in communication with us right away and had its fixed (was a problem on Vodafone’s end, not Virginia’s or Mike’s). As this was our first time using AirBnB, I was definitely impressed with our stay and would have no problems booking this space again when in Florence.