Walking out onto Piazza Santa Maria Novella every morning was an absolute treat. While I think the entire city is walkable, this location is great for coming in on the train, and central enough to get to all the big (and small) places in the city!
The place is spacious, super clean, well lit, air conditioned, and wonderfully decorated. The internet/wifi was blazing fast as well. Follow the restaurant recommendations Gaia provides- they did not disappoint.
Be aware that there is no lift, but it's well worth the climb! I cannot recommend this place enough.
Gaia was prompt, kind, and attentive. We did not get to meet as she was out of town. Next time!
10/10