Great large apartment, great location. Ilaria was a very kind, thoughtful, and helpful host. She met us upon arrival and got us acquainted with the apartment and Florence. The apartment was well appointed and had blackout shutters we appreciated very much. The back bedroom is quite noisy, so bring your earplugs. It was a bit harder for the kids who don't feel comfortable wearing earplugs, so they ended up sleeping in the front bedroom. We used the washing machine and drying rack a lot and they worked well. I cooked breakfast a few times and found the kitchen adequate for that as well.