We didn't meet Raffaella but her friend Ayroldi was there to let us in and welcome us to their lovely apartment and city. It's just like the pictures- very clean and well set up for everything you need and even though there's no air con there were no problems with the heat. The apartment is close to all the central sights and the train station too. The street itself is nice and quiet. Our only minor quibble is that the sheets, while clean, felt very old and bobbly, which meant the bed wasn't as comfortable as it could have been.