Emilia was such a great host! Her place in Florence is wonderful, clean, and very centrally located for any activities. She was very accommodating at check in and check out. For check in, I dealt with travel delays and she was flexible. After check out, she was willing to hold our bags for a few hours before we left Florence. There was also a bit of a communication gap between us (Emilia speaks mostly Italian) but that was no issue at all speaking before and during our stay. Emilia is so sweet and is extremely responsive. I highly recommend her place!