Natia was an excellent host. This apartment that we originally booked had a water issue that wouldn’t be resolved in time for our arrival and so she let us know in advance, offered a different apartment (in an even better location), with a 20% refund. She met us at the apartment and was very kind to let us keep our bags in the apartment for a while after checkout once our flight was cancelled and rebooked much later. What could have been a very stressful situation was made very smooth and comfortable by Natia! I can’t speak to this apartment but she is a great host!