Tina is the dearest host. Already a week before our arrival she sent me infos, not only about the apartment but also about Florence and possibly fitting events we could do while visiting (especially also because she knew we were coming with our children).
She even let us check in - use the garage AND the apartment - a lot earlier than 3 pm, like written in the guidelines. Ande EVEN AS WELL during our check-out- she let us stay until the afternoon!! At check-in she gave us the best tips around the city and our visit.
The apartment itself was impeccably clean, very light, very big, silent, very nicely decorated, nice secure house and neighborhood. We didn't cook, but as far as I saw, the kitchen is very well equipped. Best apartment and host ever!!!