We love this place!! The view was spectacular! We found ourselves sitting out on the patio enjoying the sunset over Florence every night. Twice we just ate dinner out there, it was awesome. I would stay there again in the future. Check in was a very easy, but there was a €40 city fee we had to pay at check in for four nights also a contract for the rental had to be signed. They told me they did email it in advance, and we may have and I just missed it. But it was very nice they let us check in early even though the maid was not finish cleaning the place, that helped us out a lot and we really appreciated it! The place was super clean! Just heads up, there was no paper towels and dish soap for us to use and not much toilet paper. We left some behind for the next renters. But the good news is, out the front door to the right and the first left down the street there is a $1 store and you can get everything you need and then some for cheap! The local market is right there, fantastic!! We bought food there and brought it back to the balcony to eat. There were just 2 couples in our group, but it would sleep 3 couples comfortably. If you are not a step person, this is not your place, about 5 floors to the front door and the upstairs is the kitchen and the awesome balconies. When we come back, we will be trying to stay here again.