Franca was extremely nice and friendly. She doesn’t speak English really but communication wasn’t problem. She gave us all that we needed to know but would call her daughter to talk to us in English if she needed to. We didn’t interact with her much throughout our stay but she was very responsive on Airbnb messaging if we had a question. Her space is about 5km from the city center of Florence. Normally the number 2 and 28 bus would be able to get us there in 20 minutes or so but the lines were not running at the time of our stay. We ended up either walking into town every day (1 hr) or biking using Mobike app (30 minutes).
Her space was clean and homey. We had the upstairs to ourselves that included a shared kitchen and living room area that other guests would use but it seemed like we were alone while we were there.