Check in was super easy. Sara was very gracious, letting us know she could help if we had any questions.
The location is a little bit away from the city centre and the main attractions (Duomo, Uffizi, etc.). Familiarize yourself with the local public transportation routes before you arrive and it will make it a lot easier to get around. We had a car but it was parked most of the time at the parking lot less than 2 minutes from the condo. Taxi cost about $12 to $18 Euro depending on traffic and obviously how far you were going. By our 3rd day there we were pretty comfortable navigating the public transport.
As you've seen from other reviewers, the terrace is spectacular. We spent a lot of time out there in the morning and at night.
The bed is a pullout and was a little uncomfortable for me but i knew from the reviews this would be the case so no big surprise.
Kitchen a little small but it had everything we needed to get by.
All in all, a nice place to stay. Would stay again.