Great place and easy communication. We walked the half an hour journey from the main train station in Florence, and although was a little out of the main part of the city, was easy to navigate. Great facilities. VERY clean. Just two things; there was no dishwashing detergent and washing powder would have been awesome if provided, we also experienced mosquitoes if you opened our glass door, photos look bigger than actual size of apartment. Great area, but be prepared for lots of walking ! You'll love this place and love Florence. Seamless check-in, great information booklet supplied.