Artan was extremely fast on responding to any of my communicationa and his place was exactly as described. Very clean and he left us enough towels ,beds made up already and soap for kitchen and for laundry. Wish there was a code instead of key for entering apartment so we could have entered on own and then waited for someone inside apartment. Gertiana was very helpful and gave very thorough description of tours they could provide and places to see-even made our reservation for the acadamia. Didn't really like the restaurant she recommended though-too small and the owner was rude. Would highly recommend this apartment though and 5 stars for their communication and friendliness!!