Giulia was wonderful! She was timely and welcoming to the apartment. Unfortunately, we were unable to get the oven to work for us when we cooked at the home. But all in all we had a wonderful stay. Must say that if you're looking for a quiet space, this may not be the place for you. Like all apartment living, you can easily hear your neighbors, but this was expected and did not completely detract from the experience, maybe just a little of our sleep:)