Our host Samuel was very welcoming, informative and friendly and allowed us early access to the apartment to leave our bags while we walked around the nearby area. While we knew about the four flights of stairs to get to the apartment, the view at the top was exactly as depicted and described - simply stunning. The apartment was very spacious and comfortable and located right in the heart of Florence. Samuel also gave us excellent advice about eating locations and how to navigate around the area. This was very helpful and greatly appreciated and led us to eat at a restaurant where we not only had great food but drank what had to be the finest coffee we'd tasted in Italy! This was only our second experience of an Airbnb property and should we return to Florence Samuel's apartment would be our first choice. Finally, Samuel did not hesitate to book a taxi for us to the train station when my attempts failed.