We were welcomed by Christina, who showed us the apartment and gave us great tips about restaurants in the area. The apartment was as described, very clean, organized, and everything in the apartment worked perfectly (air conditioning & heater, hair dryer, etc.) . The apartment is located in a great spot, within walking distance to all the attractions, and is also in a very central location near shops and restaurants. If we come back to Florence again we will definitely stay here. Thanks a lot Illaria!