Great location in a quiet and cute little apartment. We were able to walk to everything and didn't need to use transport at all. It's super quiet at night and there's also a fan to keep you cool during the hot summer days. Little biscuits were provided for breakfast and lots of information about the town and eateries close by.
Giada was on holidays when we arrived so we didn't get to meet her, and she unfortunately was a little slow at communicating, until our very last day. The wifi didn't work for us and she wasn't able to organise someone to fix it for us at a time that was suited to us. There's also no phone internet service available in the apartment so it was hard for us to organise our travels without the internet. There's a few cafes with wifi about 5 minutes away.
The bathroom wasn't the cleanest it could have been. Bring your own (dry) toilet paper.
Overall, we loved Florence!