This apartment is amazing - it is beautifully decorated, light and modern. The bed is super comfortable too. The apartment is as it appears in the pictures and is clean and fresh. The location is perfect just minutes walk from the main attractions of florence but just far enough out of it so you feel like you're living like an Italian and not a tourist. Yes there are a lot of stairs to the apartment but where in Europe aren't there a lot of stairs!! Alessandra's English and communication was excellent from the beginning. We loved our stay here.