Cinzia is a great host. Her flat is exactly as described - very clean and cozy. The location is excellent for us - in a nice neighborhood, away from noisy central city but easily reachable to city center/train station through bus 22 or 23. We never met Cinzia in person. Her friend did a smooth and thorough check-in for us with very useful local info. When Cinzia learned about my knee pain after intense walking days in Italy, she was so kind to contact local hospital/doctor with great suggestions. On the day we left, she also reserved taxi for us as we can't speak any Italian :) overall we enjoyed our stay at Cinzia 's place very much, and I sincerely appreciated Her kindness and help during our stay.