Laura was a great host and the apartment was just as great! We met Laura outside the building to check in. She insisted on helping us carry our luggage up the stairs. She took 30 minutes to show us the city on the map and told us everywhere we'd want to go! Even left us a nice bottle of wine and some bottled water in the fridge, and printed our opera tickets the next day and dropped off at our door!It's a two floor loft, second floor with bedroom, the bathroom, and balcony. Very clean. Was on a great street! Quiet compared to the center but just where you want to be after a long day and not with all the tourists. Keep in mind it's a 4th floor walk up so if you're not in shape or up to walking that , it might be tough- we enjoyed the exercise after eating ! Near lots of great restaurants and bars on the less touristy side of town. Super safe area. Great view of the Duomo from the balcony although it gets hot out there in summer months... as does it everywhere in florence . Would recommend to stay here if you're looking for something nice and relaxing for your next stay in florence !