We do not have complaints about the apartment by itself. Very clean, large for 2 people. Very safe. Elisabetta was very communicative and very good host (5 star host). The kitchen is pretty good, provided with all appliances and even species to cook what you need. You really feel at home.
The very negative point is about the need to go up 5 floors without elevator. This was really bad for us because we had to open our bags on the first floor and carry our stuffs in 03 rides. As result of us our start in Florence was not the best, limiting us our first and last day. If you are carrying heavy lugagges or if you are facing any respiratory issu or heart disease (my husband case) then think about this.