Nice, very spare apartment with beautiful view. Unfortunately we arranged the day prior to meet the concierge at 12 which they said was no problem. They were 2 hours late (saying they’d be 40 minutes late so we decided not to go for lunch as we thought we’d be interrupted by check-in). Not bad waiting at first and understandable that things are sometimes delayed. It was the second hour and twenty minutes as we sat and sat with our many bags that was really frustrating.
It was explained that there was traffic & were other check-ins across the city that took priority and that early check-ins aren’t for certain (first we’d heard this information) and they’re sorry. So… just understand that’s the policy and that check-in might be disappointing.