Laura's apartment was exactly as described. Laura was waiting for us upon our arrival with her husband both were very accommodating and very helpful. They provided us with maps and plenty of suggestions and tips on what to see, some great places to eat, as well a a lovely bottle of wine to enjoy during our stay. There are a lot of stairs to get up to the apartment but Laura and her husband were very helpful in helping get our bags up and down from the apartment and it is worth the stairs. Would recommend this apartment to any one staying in Florence