Bernardo was waiting for us when we arrived and was very accommodating and helpful. He walked us through the apartment (which was excellent) and provided excellent suggestions for nearby restaurants where we sampled the local cuisine. He kindly offered to book a taxi for us on our departure and we could contact him by phone if we needed help. We were a group of 5 from Canada and Bernardo made us feel very welcome. It was warm but the open windows provided a welcome breeze. The apartment was clean, stylish, comfortable, with useful tourist info. Great location, felt safe, within walking distance to all the major attractions. Overall, an excellent stay that we would recommend to others, and Bernardo was a great host. My only comment is that it can be quite noisy at night (with the windows open) as people enjoy themselves in the nearby piazza.