I didn't get to meet Carmine in person, but we exchanged many text messages and he was very helpful and accommodating. The location near the train station was great (as others have mentioned), and the instructions to get there were easy to follow. I particularly liked the little loft in my room, which had a desk and couch—though I'm not sure if all rooms have this feature. Overall, it was a great stay in Florence! Thanks Carmine :)