I had contact with Mario during my stay. He was kind, personable, and very accommodating. Place was beautiful, spacious, has an amazing view, and is conveniently close to public transportation. This place also has a washer and drying racks which were very helpful for us. Did I mention the elevator??We happen to have visited during a record high heat wave and one of the AC units (briefly) went out. Mario answered right away and they had someone come to take care of it within the hour of us calling. Not only would I stay there again, I would refer friends and family to stay here. Book with them!!