Elena and her husband are the best hosts in Florence. The second we got off our train in Florence they were very communicative with how to get to the apartment and it was not difficult to find at all. Elena and Alessio greeted us from downstairs and he even carried our EXTREMELY heavy and large suitcase up the stairs by himself (we offered to help, and did help on the last flight of stairs)!!! Yes there are lots of stairs and they are quite steep, however it was worth it. Elena and her husband were so kind and charming, we spoke for over 45 min about the history or the building, Italy and where we were from. Elena’s beautiful paintings were displayed all over the apartment and really elevated the vibe. There were plenty of clean sheets and towels & the A/C worked perfectly. They even had soap and perfume in the bathroom! Working washer & dryer!! Perfect location, safe! They gave us plenty of recommendations with business cards. Don’t even think about it just book this!!!