Really nice flat, very well located. The flat looks new and modern. Just a few steps from Santa Croce church and a short walk from the Piazza della Signoria. Although I didn't meet Marina (my fault, she waited for me, but I got late), the self check in was fine and it is really easy to reach and talk to her. She was always very kind and willing to help. The only remarks I have are that one night, coming home 2 am, the building door to the street was open and some mail boxes as well, with some mail on the floor. I was a little worried, but it was only that. I also think that is important to mention that the apartment is on the third floor and there are no lifts, so if you have lots of bags it might be a sweat. All in all, I loved Marina's place and would definetely recommend and stay again!