Gaia was a fabulous host. She quickly replied to my texts both before and during our stay. When we had a slight issue with the shower, she had it fixed right away. And she provided the extra towels and second set of keys when we asked. She was also flexible with our check-in time. Gaia has provided an extremely helpful guide to Florence with many wonderful restaurant recommendations. Gaia’s flat is in an amazing location with a stunning view. The place is super clean, very well appointed, and has many nice touches, like umbrellas, olive oil/vinegar, and plenty of hangers just to name a few. A couple things to consider: make sure that everyone in your party can climb 100 stairs each time they want to go back to the flat. And if you’re a light sleeper, bring ear plugs because there’s a vibrant nightlife in the piazza until quite late each night. I will recommend this to anyone I know who will be traveling to Florence, and I hope to stay at Gaia’s flat again.