This place is heaven, and the hosts are wonderful! I absolutely loved everything about this apartment - it has all you need and more. Chiara was very helpful, kind and thoughtful and was very easy to contact.
In terms of the accommodation: like I have said, the apartment is immaculate! I never wanted to leave!! I will definitely rebook if I am back in Florence and I would recommend it to all of my friends and family. The apartment is close to the main centre of Florence but not too close which means there is no noise from restaurants, bars and tourists! The kitchen, bathroom, bedroom, lounge room, dining room, and wash room have everything you need. The wifi was always full strength (something I have found hard to come by throughout my Europe trip). There was also many snacks and drinks that Chiara thoughtfully had available at the apartment (at a very small extra cost) which I took full advantage of.
In terms of the host: Chiara is so wonderful! As soon as we booked I asked for some advice on tours and she replied straight away with useful ideas. We had a bit of trouble getting to the apartment because of phone/map issues so we called Chiara and she was able to meet us where we were and walk us to the apartment. During our stay Chiara was kind enough to message us and let us know about the upcoming closure of the local museums which was very helpful.
Overall, if you are staying in Florence, this is the place you want to stay! I am sure it is better than any hotel you could book and Chiara is so kind and helpful.