Overall it was not a very pleasant experience, though we appreciated the service recovery. Here and the pros and cons.
Pros:
- Coordinator Julietta was prompt to respond to all our queries and service recovery was decent.
- Location is good, near the cathedral. Also surrounded by a lot of food places.
- Kitchen was available and fully functional.
Cons:
- this exact room is situated in the lobby where you can hear constant footsteps and the elevator movement. Not recommended for light sleepers.
- Experienced 1 night of party goers making a lot of noise at the roof top and lobby till 2am++. Although host and coordinator tried to make up, sleep was hugely disrupted
- bed was pretty uncomfortable. (sinking feeling) avoid if you're particular and have a preferance for firm matresses.