We received a very friendly and warm welcome from Costanza. She was at the apartment when we arrived and explained everything we needed to know about the place. She gave us great recommendations for food and places to go that were less touristy. Communication was always prompt and clear. The flat is beautiful, very clean and central to all the main attractions. The flat is on the 4th floor and no elevator. No problem to burn all that delicious Italian food! And Costanza even offered to help with our luggage! One of the best, if not the best airbnb we stayed at. Very highly recommend it! Gracie mille Costanza and Iliad!