Carla was amazing, even when we didn't read her directions properly, Carla was waiting for us at the apartment. She covered all the details about the apartment very well. The location is perfect, a very lively area with great restaurants to eat at. The market was good for fresh produce and the convenience of the supermarket just up the road was perfect. The accommodation is generous, well equipped and light and airy. We found the stairs getting into the apartment as part of the adventure of Firenze. Thank you Carla for a great place to stay. We will see you next time we are in Florence, wishing you well from Sarah and Shane.