The stay in Florence was better than we ever could have imagined! The people from the apartment helped us in everything, they organized parking options, told us exactly what the limited traffic zone is and responded very quickly. We then talked to Lorenzo for the check in and it was so nice because he was so flexible and tried to meet us exactly when we arrived (we were 3h late because of the traffic).
They put salt, coffee, oil etc. In the kitchen, unfortunately, most was empty but we then left some things for the next guests. It is nice to receive from the guests before and then leave something for the next ones, like coffee and other condiments. The apartment was really beautiful and the location is fantastic!! I can only recommend booking this apartment. We had some problems here and there but the staff was very helpful and they reacted quickly. I have nothing bad to say.