Betty was very helpful and also very organized regarding arrangements that would make our stay comfortable. She left a note with detailed instructions about all information we might need and was always available and online to chat about any matter if we would need to. The place was very nice, a bit old but well equiped and at a perfect location. Stairs were a bit of an issue (at least on our way up) but overall the appartment and the complete experience was great. For two people is very spacious and could easily host 3, or kids.