Gemma's flat is outstanding, newly renovated in a historic building with a genuine 1300 fresco. The flat is very well located in Florence to visit all the must-sees. Gemma was very helpful for us to check in as well as during our stay. The water pressure for the shower was low from time to time however it was common in the buildings in Florence. We very much enjoyed our stay at Gemma's and would definitely recommend it to anyone who visits Florence!