Massimo was an extraordinary host. Communicative from the start, he made sure we always knew what was going on, and how the process was working. Checking in with Massimo (and his wife) was SOO easy. This was my wife's and my last stop on our honeymoon, and we didn't have overwhelming expectations about where we were staying (mostly because we were so sad to be leaving Italy), but let me say... Massimo's place was SOOO fantastic. It exceeded all dreams we had. The terrace overlooking the Duomo and all of Florence was just the cherry on top. His home was neat, very accommodating and homey. We feel in love with this place, and highly recommend it to anyone looking for something in the heart of it all.