Alessandro and Amanda were very accommodating to a slightly earlier check-in at 1pm. There is an easy to use lock box and keypad for check-in. They were also helpful in calling me a taxi to airport at 4am.
The room is exactly as you see in the pictures and nothing more. The space was very tiny with low ceilings, uncomfortable if you are close to or more than 6 ft tall. There is no kitchen, only a small fridge.
Bathroom - My main concern was the shower. I'm ok with the small shower as it is common in Italy, however the drain seemed to be a bit backed up. I felt gross standing in more than an inch of water. After a 10 min shower, there would be no hot water left. We'd have to wait more than an hour to hot water to take another shower. There are also no room for your toiletries and only a wooden ladder for hanging towels, ours 2 bath towels did not fully dry between the 2 night stay.
Location - Florence is a small city, while this was close to major sights, I will not recommend it. There are many other options on airbnb. I stayed in different airbnb rental apt a week prior for about the same price, comparing the two, that one was a lot bigger, no hot water or shower issues and and much closer and easier to navigate to.
I'm generally an easy to please person and have had several airbnb experiences in different cities around the world, this is the first semi-negative review I am writing.