This was my first Airbnb experience, and I really lucked out! Daniella was the perfect host. She was friendly, informative, and punctual. The apartment was SO clean and it was better than the photos. Daniella made sure to add a few sweet touches that really made me feel at home. Unfortunately I lost my phone while in Florence, and as you can imagine, I was panicked! Daniella not only reassured me everything would be ok and my problem would be solved, but she became actively involved in helping me. I was able to get my phone back, and I will never be able to thank her enough for going out of her way to help a stranger. She didn’t have to! I would HIGHLY recommend this apartment to anyone going to Florence. It is in the perfect location, within walking distance to everything, however it was very peaceful. It made my trip to Florence amazing! It is the most beautiful city I’ve ever seen. Thank you, Daniella!