Francesco received us personally at the location and accommodated to our request of a slightly earlier check-in time. He is a great guy who helped with our luggage and gave us a detailed introduction of the apartment. At the same time, he took some time briefing us all about Florence and giving his recommendations. We thoroughly appreciate this gesture and it shows great effort on his end. The room is exactly as shown in the pictures and was very new, neat and tidy. The location was close to many eateries and walking distance to all of the attractions. We were fully satisfied with our stay at Francesco's apartment and would definitely recommend to our friends and family in the future. Thank you and salute!