This apartment has some really cool, old charm to it, and it’s in an EXCELLENT location. Very walkable and only one flight of stairs to get to the apartment. The WiFi was also excellent and very speedy and reliable.
I really hate giving any negative reviews but I do want to be honest in my review of our experience. When we arrived, the apartment was not very clean except on the surface. And we understand the apartment is old and that gives it some charm but everything was semi-broken. The couch and chairs were sunken in with broken bottoms. They looked like they had been fished out of a dumpster. The bed had broken wooden slats that got worse throughout our stay, and on our last day we washed our clothes in the washer only to find the dryer was not working.
We had to pack our soaking wet clothes the next morning before we left as there was no time to air dry them. After reaching out to the host, we were told Enrico was out of the country and there was no help that could be offered with our dryer challenges. It was nice that he replied at all, however, as we did reach out quite late at night with this problem as we did not initially anticipate that the dryer would be an issue.
The bathroom had no ventilation so everything smelled damp and terrible after a shower. The shower itself was old, dirty, and covered in rust.
I know that having an air bnb can be a big commitment, but the entire apartment really felt slapped together with little care or love towards making the experience of the stay pleasant. I really felt like a tourist who had been taking advantage of, in a way. My partner and I stayed in 4 air bnbs across Italy (Venice, Rome, Florence, Naples) during our trip and this one fell below the others.
I see that other reviews say Enrico was really kind and helpful, so perhaps we just got unlucky in that he wasn’t in the country at the time of our stay. He was always kind when we messaged back and forth on air bnb, so no complaints about the friendliness of the hosts.
Anyway, we wish these hosts the best and we hope this air bnb will grow and evolve to be great. It certainly has wonderful potential, but some things to keep in mind before booking.