This was a wonderful apartment in the heart of Florence. Although it is located close to the Ponte Vecchio, the apartment is located in the back of the building, facing a much quieter street. So, all the tourist traffic in the height of the season did not bother us at all. There is a small elevator, which is a welcome feature for weary travelers toting luggage. It comes with other luxury amenities, such as air conditioning (a welcome relief during hot the hot summer) and a washer/dryer. It was wonderful having a fully equipped kitchen. My daughter has some serious food sensitivities, so that enabled us to have a break from explaining her needs to restaurant staff. Susan has a notebook in the apartment with valuable information on how everything works, where to take out the trash and recycling, the nearest grocery, and some good recommendations on where to eat and what to do. She is also very responsive to any questions or concerns you may have during your stay. This was truly a home away from home and I would request her place again in a heartbeat.