I can not say enough good things about Santa Croce 18. The apartment is stunning, sparkling clean, a well furnished contemporary place, with everything one would need, and quiet at night. The bed was extremely comfortable as well as the living room. Really a home away from home.....And LOCATION, location, location. The perfect spot to explore all of Florence on foot. Florence is an amazing city but having Santa Croce piazza as a front yard was just perfect. From mornings with vendors to into the evening where musicians would preform in the piazza with the church illuminated in the background. You’ll feel like you’ve walked into a scene in a movie. Although I didn’t get to meet Marco himself as he was on holiday during my visit. He had someone meet me to go over everything in the apartment at the check in. Even though he wasn’t there marco checked to make sure I got In and was well. I had been traveling solo on my trip. Unfortunately half way through the week I had a problem and Marco went above and beyond making multiple phone calls for me to try and help me solve the issue. His quick responses and efforts were extremely comforting to know that I had someone there willing and wanting to help. I’d definitely stay here again and would recommended this place to anyone visiting Florence!! The apartment and host are five plus stars!!!!