Carlo is a gentleman, although his english is not really fluent, sometimes I even have to translate english to italian to text him. But this definitely not a problem! Because this flat is really lovely! The interior design makes you feel comfortable. They have a small 'garden',but you better not to stay there for so long coz many mosquitos around. The air conditioner work really well. However I think the wifi has a limit on each day. So you better not to over-use it. The toilet is clean and the shower is excellent! You can find supermarket, restaurants, bakery, stores just nearby.
This flat quite near to the main train station, it only takes 10 mins. To the main attractions just a walking-distance. So I haven't took any transportation in Florence.
I really enjoy my stay in this lovely house.