Casa MIA is just as described. Very tastefully furnished and beautiful. We loved the location, the neighborhood, everything. The hosts provide some basic provisions on arrival, which is great, and the kitchen is pretty well-stocked.

Unfortunately the communication process on the day of arrival did not go smoothly at all. We had asked for an early check-in, and were told it was not possible. Stefano kindly made suggestions for where we might visit. Then, he texted us and said that the place would be ready earlier after all. At that point we had already made other plans, which we conveyed to him. Whereupon he accused us of being disrespectful. I assumed there was a misunderstanding here, and suggested he reconsider his inflammatory tone, referring him to his own earlier suggestions. Unfortunately he chose to stick to his antagonistic tone. When I met him, he was cordial, and our stay at the apartment went smoothly, but the incident was a horrible way to begin our stay in Florence. And it was inexplicable, really, as all our earlier communications had been so friendly and smooth.