The location is very good, it is near the train station. We did not use public transportion to go around Firenze. you just buy a city map, that is all. The apartment is the second floor, there is no lift but Francesco was very kind he carried our luggage for us. And they are really kind and they do their job very well. The room and bathroom was very very very clean. And they let us leave our luggage after check out. We recommend that place;)