Chiara was extremely hospitable and welcoming! The apartment was ready on time and very clean and organized. The living space and the kitchen were more than spacious enough for the two of us and the bedroom and bathroom were perfectly laid out for vacationers. And our very favorite part of the apartment was the amazing outdoor space. That is something you just do not find in the middle of a city and we took advantage of it every chance that we had! We will definitely be contacting Chiara the next time we are in Florence.