This apartment was one of my favorites. Keep in mind that you will have to take your luggage up 3 flights of stairs, but it's worth the hike! Silva met us at the apartment and showed us where everything was. Communication with the host was excellent and she went as far to book me a taxi to take me to the airport at the end of my stay. I can't say enough good things about Silva! The place is fully loaded with everything you need (except washer and dryer). The location is excellent for coffee, wine and food. Everything is mere steps away! That is also part of the problem. If you need a quiet place to sleep, this is not the apartment for you. Ear plugs are provided which was super helpful, but the noise from college students was significant. You are 5-10 minute walk away from the Duomo and everything in old town. Excellent stay!