Gaetano met us at the time agreed and was very friendly and informative, in spite of not speaking English - we communicated in French! The apartment was small but clean, tidy and comfortable. It was well located near the centre of Florence, but on a rather busy street with a pizza place directly underneath, which made it a bit noisy in the evening. Gaetano was happy to let us check out late in the day to fit in with our flight time. We enjoyed our time in Florence.