We had a wonderful stay here. Although our traveling party was reduced due to COVID and Max offered us a smaller apartment, we kept the apartment for the terrace. The apartment is huge and has a lot of character- the pictures do not accurately reflect this. We thoroughly enjoyed ourselves. Max and Laura were wonderful throughout our entire stay and checked in several times and even arranged for our airport transfer. Our only wish was that it was a couple of blocks closer to everything but it is worth it for that terrace. I definitely plan to stay with Max the next time I am in Florence, which I hope is soon.