Chiara was extremely nice. She informed us perfectly well on how to get to the apartment. When we got there, she was waiting for us already. She explained us the main rules and welcomed us to her home. She was always available when we had a question and was open to listening to our needs.
The apartment is very big, 4 people, or even 5, fit perfectly. It was very clean.
Our stay in Chiara's home was very comfortable.
Would totally recommend.