The location of this flat was perfect for me. I was arriving in train and it was at most a five minute walk. Very easy to find. Viola met me at the flat and was very personable with good tips about the area. All the major sights to see in Florence center were very close and easy walks, some 5 minutes, some 10. This was a perfect location. Communication was great as well. No complaints at all! This is a great flat for a trip of 1-2 people to Florence.