Francesca's apartment was just perfect. The location could not have been better, as all the important sites are with in 20 minutes walk... I think this is the best area to stay in Florence. The apartment had a nice old-world feeling, with all the modern conveniences one could ask for. Francesca's mother Louisa met us at the apartment to let us in and showed us around, and made sure she answered all of our questions. She left three different phone numbers in case we needed anything else. She was very flexible with check in as we were running late arriving from Rome. We had a rental car, and she allowed us to park in her private garage during our stay, which was a great relief (there are driving and parking restrictions in the area as this is located in the historic district, Francesca and explain the restrictions and times) We felt very safe walking in Florence even at midnight, as there was activity on all the streets. The apartment is located just a few hundred feet from Piazza Santa Croce. Now the basics: The apartment was spotless, the kitchen and bathroom were quite new, the shower was a good size, the bed was comfortable, the refrigerator was a good size, there was a drip coffee maker, and the classic stove top peculator, plenty of dishes and cooking utensils, plenty of towels, hot water and water pressure was very good, and WiFi was excellent! I would stay here again without hesitation.