This was our first Airbnb and we were very happy with the way it all went. Cristina and her partner were very welcoming and the flat was just what we wanted. It is spotlessly clean and has all mod cons. It has no oven, but who needs to cook when there are so many good restaurants 5 minutes walk away? It is a brilliant location, just a few minutes walk to the Pontevecchio, the Pritti Palace and the Boboli, yet out of the tourist crowds. It is 10 mins walk to Il Duomo. It is just round the corner from the Piazza Santo Spirito and its bars and restaurants. It has a local feel, there are as many locals in the restaurants as tourists. I highly recommend this apartment, just be warned, there are 48 steps up to it, but you soon get used to them. It does mean that the apartment is very quiet.
Cristina was quick to respond to emails and booked a taxi to the airport for us on the day we left.