Gian is a friendly and accommodating host who organised our check-in at a time that suited us. The apartment is in a fantastic location, within a few minutes walk from San Maria Novella station, all the historical and cultural attractions, and with a supermarket just outside the front door. The apartment is tastefully decorated and very spacious, and Gian provided several guide books on what to see and do in Firenze and Italy. The washing machine is very handy and there is a clothes rack to hang your clothes on while they dry. We felt at home right away!