Samuel is just fantastic! One of the most helpful persons you'd meet. Samuel first help me to get un-lost in the heart of Florence when i made the mistake by driving through the old town. He helped us when my son had an emergency and had to be hspitalized, so I spent the night there. Samuel was the messenger between my wife and I, he also brought personal items to the hospital for me. The visit to Florence for me personally was far from perfect, but Samuel made it memorable, needless to say I will definitely visit again for the kindness and hospitality I received. Last but not least, the apartment was perfect and perfectly located, next to the famous bridge. Samuel, thank you!