We had a great time in Florence! This apartment is so quant and great! We were met by Tina, who showed us all the ins and outs of the apartment. She lives downstairs and is available for questions and suggestions! This is a third floor apartment, so stairs are present if that's an issue. (Every apartment we have stayed in when in Italy has been 3rd floor! Seems to be the norm). Every possible need is covered here. There wasn't laundry soap but we bought a bottle and left it so there is now! The bed is firm but comfy. I need a dark quiet sleep space, and this was great for me. There's a line right outside your bedroom window to dry laundry and clothespins provided. Bedroom overlook a little garden area. There is some noise above and below as you are between other apartments.. but nothing unreasonable. You are located across the river from all the sites. Not far for walking. There's a few fab restaurants right around the apartment which is awesome. And grocery stores within walking distance so you can eat at home. The shower is the entire bathroom, which was an experience! The bathroom door doesn't latch which isn't an issue when it's just you and your significant other. And you get to mop up water after every shower but it actually dries surprisingly fast. There was NO deal breakers for us, we loved our stay. Felt very safe and cozy. Would definitely stay here again!