Mario and his wife were extremely accommodating. They were very flexible with the times arriving and departing, showed us around the apartment and neighborhood and gave us a cell phone to contact them with any questions or concerns. They apartment was perfect, private and comfortable, is right next to the metro and is only a 10 minute ride to the center of Florence. Both of them couldn't have been nicer, Mario drove us to the airport when we were leaving and his wife made us a delicious tart! There is a wonderful pastry shop right near the apartment that was great for cappuccino and breakfast. Would recommend this listing to anyone and wouldn't hesitate to return.