Amazing, amazing, amazing! We had a wonderful stay here and could not fault a single thing. We truly felt like we were living as locals in Florence. The communication from Gaia before and during our stay was excellent and very informative. We loved the suggestions and local recommendations. Although we arrived late, we were met by Stefano who was very welcoming and explained everything to us at the apartment. During our stay, we felt we could always ask if we needed anything and Gaia even helped us with a dinner reservation, at Il Borro Bistro (which I would also recommend).
The apartment was extremely clean and the decor is completely beautiful, not to mention the stunning period details of the building! We appreciated the coffee in the kitchen and standing at the open window looking out on to the street below, while we drank it became our morning routine.
The kitchen is well equipped for cooking and all the crockery etc is lovely. The wifi was easy to use and very fast. The towels were luxurious and soft, as was the linen, and the beds were very comfortable. We slept well in the apartment, however the weekend proved a little noisy on the street - which is to be expected, as the location is right in the heart of Florence. We walked everywhere, and appreciated the close distance to shops, sights, restaurants and cafes (particularly the delicious gelato shop across the bridge!).
If returning to Florence, I definitely stay here again. Every morning we woke up to a real life dream of being here. 5 stars all round!