Just returned from a 2 week trip to Italy covering multiple cities- stayed at many airbnb’s and undoubtedly this was our best experience. Cristina was prompt with communication and warmly welcomed us. The apartment was conveniently located, safe, spacious,spotlessly clean with almost everything you might need on a trip- including a fully equipped kitchen, snacks , baby crib and a washing machine. Cristina gave us detailed maps of the city with suggestions on restaurants which were superb ,not touristy- and the best gelato in Florence! Will definitely stay here if I return to this beautiful city!!