Our stay was quite lovely. Check in process was seamless. We didn't have towels and they brought them rather fast. They had shampoo, conditioner and body wash incase you forgot. The water pressure and shower space was amazing. For what it is 'glamping' ... it was the best possible outcome we could have had. There's a pool and a restaurant on site. The bus is a short walk away to take you into the city. When I return to Firenze I'll come back here instead of an expensive bnb in the city. Thanks Guys!