This is simply the best Airbnb experience I have ever had. Carlotta’s apartment is stunning, exceptionally clean, and in the PERFECT location. The terrace was spectacular at night with a bottle of wine and for early morning cappuccinos. The real magic is Carlotta herself, and the care and concierge experience she gives—simply because she cares and wants you to have an excellent and restful time in Florence. She is a wealth of knowledge and is happy to provide suggestions. She seems to know just about anyone and provided many connections for us to be treated like royalty—or better yet, like family at the local restaurants. The restaurant right below the apartment is fantastic and delicious. On the terrace at night, you can smell the food cooking below (especially the seared Bistecca Florentina) and it is exactly what we love about Italy. Carlotta provided several extra touches that really made our stay easy—a few extra adapters to charge electronics, HOMEMADE biscotti cookies with Vin Santo (delicious dessert wine), some water bottles, and nespresso pods. Carlotta also assisted us with getting our predeparture COVID testing at a local pharmacy and texted with the cab company for an early morning taxi for our 4am trip to the airport. We will be back 100%. Thank you for this relaxing and enjoyable stay!