This apartment was the perfect location and in walking distance to anything you want to see in Florence. It was very clean and looks just like the pictures. The 5 flights on stairs are definitely a lot when you first check in with your luggage so just be prepared for that. Even though it was on a busy street, you could not hear any noise while in the apartment. Check-in was easy and Alex and Francesca were great with communication. The only negative was that we could hear the neighbors very clearly next door while trying to go to sleep one night. Overall, great experience and would stay again!