We loved staying here!! Gianni was so responsive and welcoming. He even booked us a cab the day we left to make it easy for us. The apartment is beautiful, quiet, and a wonderful place to stay while exploring Florence. It was extremely clean too. Gianni also carried my mom's bags up all the flights of stairs which was a huge help. I would recommend this apartment to anyone!! Thank you so much, Gianni, for such a wonderful stay.