Our stay in Monica's and Roberto's apartment couldn't be better. The flat has everything we needed and more. The jacuzzi is such a plus! also, we have done basically everything we wanted on foot, the location is great and has a lot of options for buses and the tram besides restaurants, bars and supermarkets very close to the house. Santa Maria Novella is walking distance too. Even though Roberto and Monica were traveling, the check in was easy and the communication with them was extremely easy. They would always be sure we were well assisted, they even made a guide of everything we needed to know about the house and city with a lot of tips! best experience possible!