Daniele was a terrific host who quickly accommodated our questions and requests with thoughtfulness and care. We experienced the apartment during a heat wave (we are used to the heat in California) and discovered that the air didn't flow so well with the tall ceilings. Daniele was kind enough to get another fan to help with the situation. When we had to end our trip a few days earlier, he readily accepted our request. The apartment is very clean and comfortable and it's excellently located with easy access to great restaurants, shopping and art museums. We very much enjoyed our month long stay in Florence. Highly recommend. Would stay here again.