Our experience did not start out positive as we arrived into Florence early and went to the business address Raul had told us to go to to drop off our bags only to find that nobody was there. After an hour of waiting and several phone calls later we were able to leave our bags and begin our trip. I believe it wasn't Raul's fault and he apologized for the mistake. This apartment is in an amazing location. It is centrally located, close to restaurants and shops and within walking distance to everything. It is well-equipped and extremely spacious and would be beneficial for longer stays. One thing to consider is that being centrally located also comes with A LOT of noise until very early hours in morning. Overall, we had a terrific experience and would highly recommend this apartment.