Their AirBNB was extremely clean and very convenient to many, many attractions in Florence. The greeted us immediately upon our arrival and gave us a very welcome tour of their amenities; which were many. They wanted us to be aware that they were available for immediate assistance and they were willing to assist us in any way (ie. call Taxi). There were many tasty things to eat as well as complimentary coffee and wine. They also had brochures for many attractions and restaurants; as well as a notebook full of suggestions for things to do. I highly recommend them and I hope that our travels bring us back in the near future. (There was a painted mural over the bed; amazing)