Honestly if I could give her a 10 I would. By far the most communicative and kind host we’ve ever had the pleasure of staying with. The apartment is in the absolute heart of Florence but on top of the location being killer. Grazia is truly the most charitable host she gave us countless recommendations and communicated with us the entire stay. She made our time in Florence so memorable and I would come back to this Airbnb without a doubt! 5 stars all around!