The location of the apartment was wonderful. The communication from the host was very poor, took days to respond regarding checkin and the host never responded to specific questions about sheets or suggestions for the area.
The listing instructions are inaccurate- says the host will meet you in person and passports were to be given upon arrival. We didn’t receive entry instructions until passport info was sent via message- and entry was actually a lockbox process. It was very confusing
The beds (including pull out couch) were extremely uncomfortable, the loft area felt slightly unsafe due to lack of reinforced flooring. There was a very strong sewage smell in the bathroom that we didn’t notice in any other restrooms we utilized during our adventure in Florence.
Florence is a beautiful city and would definitely recommend a visit, but will not be recommending this apartment.