We loved everything about our stay here. The location was perfect - right above the Piazza della Passera meant there were great restaurants right outside and made for great people watching. Fabrizio was very communicative before and during our stay. The AC units had to be serviced while we were there, and he offered to give us a complementary linen change for the inconvenience. There were a few worn down or missing amenities, but that is to be expected with Air BNBs. Overall, our stay here was amazing and we would definitely stay here again if we return to Florence.