This apartment is incredible and truly a hidden gem. You feel like you are in a hotel, once you get off the elevator and this feeling remains true throughout your entire stay. The location is amazing and steps away from Florence's best sites, which made our stay even more enjoyable, as we were never more than 10 minute walk away.
Soraya was extremely communicative weeks and days leading up to our trip and continued to be throughout our visit. We requested an additional pillow, and she was there within 10 minutes - true hotel service.
I would highly recommend this unit and hope to stay there again in the future!!