We unfortunately we're not able to meet Chiara since she was out of town but her friend met us to give us the keys. The place was nice and comfortable! Loved the bed. Even though our host was not there she had helpful notes all over the apartment. It was outside the main part of the city but it was quiet which was nice. It was pretty easy to get to. A short walk from the train station (one stop over from the main train station in Florence). I would definitely recommend staying here!