Silvia greeted us upon arrival and was friendly and easy to communicate with. The kitchen was stocked with coffee, juice, cereal , bread, milk, etc. which was so nice for starting our day. It was very clean and well appointed with the best bathroom of our travels! The outdoor space was lovely to have since the apartment doesn't really have a living room. I liked the location close to Santa Croce which was not quite as crowded as some of the other neighborhoods but had great restaurants and cafes.