we reached Florence close to check in time at around 3 pm. We had appointment at Uffizi at 3:30 pm but when we reached to the host there was no reply to phone/ messages/ WhatsApp for over 1 hour of our arrival. Also there was no reply to messages we spent on previous night. Initially we were waiting outside in rain but some other resident let us in. We scrambled to find a luggage storage place around that area and paid 20 euro for storing bags and We almost missed our Uffizi plan. On our way bag, we had to drag our two suitcases in heavy rain so it spoiled our day 1 in Florence. The host said that he had issues with his phone.
While the room is good, around 10 mins from train station and duomo and centrally located, overall experience was below our expectation due to the incident above.