This apartment is truly a gem. It is beautiful, comfortable and conveniently located. There are grocery shops within about 5 minutes walk. The building is clean, quiet and secure. The views from the balconies are terrific, though on hot days, only one is cool enough to use during the daytime. It is about 15 minutes walk from the city centre but it's an easy walk, no hills. The apartment is on a busy street so there is a lot of street noise, sirens etc. but it's possible to get used to that noise, especially if you're tired from walking around the city. Leonardo is extremely helpful and very responsive if you have any issues or concerns. The air conditioning worked great and the apartment comes with a combined washer/dryer. There are power concerns in Florence so it's important to manage what appliances are used simultaneously but with a little planning it wasn't a concern for us. The kitchen is well equipped and all appliances have instruction manuals in multiple languages. I would definitely stay here again.