Ms. Cristina made our Florence experience so much easier! She provided tons of helpful and clear information for how to get to her place, how to get around Florence, and how things generally work. The house was charming and secure. The room was spacious, but can get cold and damp. But just open the window to get air flow and get under the very warm blankets provided. Hot water is limited and the bathroom is shared, so no long hot showers here. During our stay, she was hosting international students in the room next to ours. They were very nice and out of the house most of the time. Super close to the bus stop and could even walk into the town center from here!