Our first experience with airbnb was a home run! Barbara and her place are exceptional. First, her lovely brother, Marco, met us at the train station and walked us to the apartment (even carried my luggage up the stairs), showed us around, gave us restaurant pointers and could not have been lovelier. Much appreciated after many hours of traveling and not knowing our way around the city. Location is fantastic - maybe 3 blocks from train station which we used to take day trips. A short walk to all the tourist sites - only several blocks to the Duomo and Santa Maria Novella church. The apartment is furnished tastefully and very comfortable. Nice, firm bed for my husband with a bad back. Hot water was plentiful - as we traveled in December we did not need air conditioning. Barbara left us maps, tourist info, and lots of snacks as well as a bottle of wine. She checked in several times to make sure we were OK. We hated to leave both Florence and this charming apartment. Will definitely return. Thanks, Barbara!