Host did not respond to multiple messages or multiple phone calls in the 30 hours leadup to our stay leading to us searching frantically for alternative accomodation. Airbnb support were able to help get through eventually and get us access to the accomodation.
No appology or explanation followed. I have no idea how this host has the 'superhost' rating.
Apartment and location were great but
the checkin process ruined the experience.