Chiara was unable to meet us but was so welcoming with her messages and assistance. Our train arrived to Florence prior to the appropriate check-in time but she was happy to let us into the apt leave our belongings and freshen up before continuing on with exploring. The apt was very clean and spacious. There is plenty of storage space, a very large bathroom and a comfortable bed. The apt is located in an area close to a beautiful square and a great restaurant along the edge of the square. Its a very quite area but close to walking to every site you would want to see.