We have just spent three nights in Patrizia & Paolo's apartment in Florence, and it was perfect. Paolo met us at the apartment and made us feel very welcome on arrival; he showed us around the apartment and provided lots of useful information regarding Florence, including the main sights, local restaurants, supermarkets, everything we could have possibly wanted to know. I thought I had done my research beforehand, but a couple of Paolo's recommendations were amongst the highlights of our trip. The apartment itself was excellent - comfortable, spacious, clean, and well-appointed - set in an historic palazzo within easy walking distance of all the main attractions of Florence. Highly recommended.