The Granparents' House is bigger and more confortable than it seems on line. It is very clean and has everything that a family need. The place is at a perfect location, very easy to get around walking distance to Florence Centre and train station. Massimo was very helpful letting us drop our bags off before check in and after check out time. He is a outstanding host regularly making sure if we had everything we needed and caring about our well-being. Would definitely stay here again!