This is a fake host. There are no Eduardo and Michaela. This host is a non-transparent organization which owns 240+ properties and pretends to be a welcoming couple. If you stay with them you will be handled by anonymous WhatsApp accounts and random young people who show up to just get the basics done without interest in you. They are neither a hotel with clear hospitality rules nor an Airbnb host that helps you experience their town. They are something weird I have never seen before in years using Airbnb, and I did not feel comfortable. Also they were very assertive in every contact mostly because they, I guess, focus on efficiency and not guest experience (they even asked me to take out the trash). I reported this to Airbnb and I hope they at least force them to stop pretending they are "Edoardo and Michaela".