I don't usually click "much better than expected" but this one deserves it, nothing against the place but the host was absolutely amazing. He made our Florence stay so much better with all his advice and recommendations. We took practically all of them and were very satisfied. He never seemed rush in spending so much time with us to make sure we had everything we needed. He even offered late check-out due to our trip schedule and he didn't have anyone coming in afterward. We highly recommend this place for just this hospitality alone. The place was nice and accurately described. The location is excellent. would recommend and come back again myself.