Novella House was the perfect place for our stay in Florence! It is the perfect location, especially if you're coming in by bus/train and want to drop your bags and go sightseeing immediately. We were a group of 5 girls and having two bathrooms was such a luxury and definitely worth it. Not to mention the rest of the flat is wonderful, with two bedrooms, two living rooms, a full kitchen, and comfortable beds for all. Francesco was wonderful and accommodating and we encountered no problems whatsoever. There was some street noise and noise from children in flats around ours, but that's out of his control. Everything was beyond satisfactory and we were so sad to have to leave after only two nights!