Luca was a great host who was there to welcome us and help us make sure all our stuff was in order and we knew how to use all the appliances, etc in the apartment. He also had great suggestions of where to go and what to do in the city. Aside from having the best location, the apartment was beautiful and very aesthetically put together. It was very clean and had all the things we needed! A great place to stay in Florence with friend or family!