Chiara is a great host! She is very helpful and gives lots of good information. She took the time and sat with me upon arrival with a map to recommend various sights in the city. The room is very spacious and clean. The train station is only a short walk away and only 1 train stop away from downtown Florence (you can also take the bus and that is pretty easy as well). The room was exactly as promised. I would highly recommend staying here!