Francesca made us feel very welcome as she watched for us to arrive on the street corner! She was so warm and thoughtful. Also very helpful with lots of great recommendations on sites to visit and good food to eat. The location was the best with so much to see and experience__ just steps from our apartment!
The apartment is a loft with many steps up, so I would only recommend for those who are in good shape. Florence is a special place to visit and this location is in the heart of it all.