Nice apartment with big, comfy towels. Checkin was smooth and the location was great. Wifi worked fine for me, and I was able to use it for my work with no problems. Unfortunately, the listing wasn't entirely accurate. Shampoo was missing even though it was listed and when I pointed it out, Cinzia's helpers cheerfully told me to buy my own (!!). They didn't even care when I said I'd have to mention it in the review. I specifically chose a place with shampoo so I wouldn't have to buy more right before leaving Italy. Also, I was told upon arrival that the washing machine was broken and required hitting to work. A little disappointed.