for somereason the owner shifted me to the other room which she told me that the room i booked is under construction or some thing on the day before i arrived in Firenza and i was on the way there.
the new place is in the center of Firenze but for elme I would like to stay near by the train station cause I have a big luggages which the new place is very far from the station. I have been to Firenze for many times so I dont care or dont mind to stay in the venter and I dont even have time to walk around. I come for some business for few days.
The room is big more than enough forb2 persons. wifi is free but not stable and i was not available for 1 night. the light in the kitchen room was broken in the last night so i called the owner and she said she is outside of the Firenze not convinient to come and change the light bulb.
once I asked her for an extend of check out time, she is really fixed since I told her that i have been shifted the room which i dont want and it is not convinient for me, can you give me some compensation or something by extended check out time or let me left the luggage for a few hour which normally she will charge 5€ for left luggage. She said distance from thr room to station is far or it's not convinient for me is NONE OF HER BUSINESS N said that why dont I find the other place since the first night, but I knew that I have to shifted the room when I arrived Firenze. So for me the problem of your room is NOME OF MY BUSINESS AS WELL.
that is very rude. she told me that she tried to call my but can not be contact but she never left me any message via air bnb inbox.
Since I have no choice on that time and it is not what i want... so i am not ok.