On the plus side, Ruggiero was helpful and responsive (on almost all occasions), the location was very good, the car park excellent. On the negative side, the apartment itself is somewhat dark, a little damp and is tired (needs significant updating). The shower and shower cubicle (difficult to manage cold and hot water; small leak, the cubicle looks old ), as well as the kitchen needs updating (the facilities in the kitchen are old e.g. tap comes off, fridge door sometimes difficult to close) . Also, there are mosquitos in Florence til late October and the windows don't have mosquito nets. It would be great if these nets are added to some windows so that windows can be opened to get ventilation, without worrying about mosquitos.