Excellent location, hosts are quick and respond fast and are friendly.
If you have children or traveling with family it might not be suitable. As mentioned it does get loud due to the “steakhouse restaurant” downstairs until 4 am. I wouldn’t really call it a restaurant, more of a bar/nightclub because music will be blaring until 4 in the morning and you will hear people screaming. It mentions no A/C so take that into consideration when traveling during the hot summer months. You’re going to have to keep your windows open so make sure to bring some bug spray with you. The toilet seat was broken when we stayed there and the cleanliness of some of the kitchenware were dirty. Also the beds aren’t as sturdy and the mattress is very very thin. If you’re young and ready to party and explore the nightlife of Florence this would be the perfect place. But for a family of 4 I would go somewhere else quieter.