Francesca was a wonderful host to my family. She was waiting in the apartment when we arrived and provided us with a detailed tour of the apartment and a great description of the neighborhood. She took the time to review maps with us and gave us plenty of recommendations for activities in Florence that were appropriate for our 8 and 10year old children. The apartment was spacious, clean, and comfortable. Wifi was great and we really appreciated the washing machine. The kitchen and bathroom were beautifully redone. We were able to walk to all of the sites but did enjoy using the electric bus one of the days after a busy day of sightseeing. This was our first Airbnb experience and my only regret is that finding another residence and host as lovely as Francesca will be difficult.