They had everything you might need. Spacious flat: 4 rooms with double beds, 2 couches, and 2 bathrooms. One of the rooms has a baby's crib; we did not need it, but it was a very thoughtful touch for parents with young children. They offered us a spot to store our luggage (for seven people) in the building after we checked out, free of charge (we had a late train that day). The self check-in and check-out processes were clear and easy. WiFi was good. Iron and ironing boards. Lounging area in the dining room / kitchen. A sitting area on the other side of the flat. Great area: a five-minute walk from Ponte Vecchio, fifteen-minute walk from the Duomo, and a one-minute walk to Palazzo Pitti or the Boboli Gardens (which are both very nice and a little underrated). Also a nice location, since the south side of the river is a little quieter and less touristy than the north. Would highly recommend!