The apartment is very well situated & made for very easy travel to the sights. We also enjoyed being slightly away from the busy tourist area. We also found that the apartment with 3 separate lofts worked very well for travelling with our teenage sons. There were plenty of cozy towels & hot water. In addition, Chiara recommended & booked a lovely restaurant for Christmas dinner. Chiara was very responsive. When we arrived, we noticed a layer of dust on side tables, an old used sponge for cleaning in the kitchen, and insufficient supplies of dish soap, olive oil & pepper. To the credit of our host, once we advised them of the deficiencies, both Chiara & Lorenzo responded quickly. They sent cleaners & provided the missing supplies. We greatly appreciated their quick response.