I didn't meet Monica, and only met her daughter Karolina at check-in. The place is exactly as advertised, and the fresco on the ceiling was a real treat. The area is quite noisy - there are shutters in the room which help, but street noise is unavoidable in the area. I used earplugs, and it was worth it to be so central for me. I was less thrilled with the early check-out time and the EUR 15 fee for check in after 8pm, but overall a good place and I'd stay there again.