We arrived very late, after midnight, due to the difficulties trying to get either a bus or a taxi from the airport and Mariella and her husband were not particularly nice and didnt seem to believe us. They made us sign a contract with our passport details and pay 15 euros, I don't know why we had to do this and feel that this should have come out of the money we had paid upfront, not as an extra. If you are arriving on foot the apartment is very difficult to find. The location is very central being only just around the corner from the Duomo. The streets are very busy and noisy day and night, with the bright street lights on all night, so the only way to get a decent night sleep is to close the shutters and windows which makes the place airless. The pictures on airbnb make the apartment look a lot nicer than it actually is and the beds are not particularly comfortable.