Margherita is like your favorite aunt. She's friendly and helpful and sincerely cares about you. She looked up buses for us to get there and back to the train station - then helped us get to the bus stop after she treated us to breakfast. She accomodated us as best she could, including bringing in a spare mattress the next day after I complained that the old one hurt my back. Her place is almost like a museum and the history of the place she told us was amazing.