Cristina is a wonderful host! Before and during our stay, she quickly answered our questions and offered suggestions from transportation to local events. She and Gianni provide a weekly events guide, instructions for how to use the washer and other details you need to have a good stay. The home is just like the pictures... Very comfortable with large windows. The bus stop is around the corner. However if you stay late in the center of florence, you can walk home in 15-30 minutes depending on your speed. Overall a great stay. Cristina and Gianna are very helpful and sweet. If you want a nice place to stay away from the crowds, I recommend this place