We had a wonderful stay here. We were so pleased with how easy it was to communicate with Stefania, whether it was to work out logistics or to deal with any questions/issues that arose. We also felt so welcomed and cared for when she offered to buy us food that we were able to eat because of our specific restrictions- it was so unnecessary but so appreciated. The apartment is so tastefully designed, homey, and comfortable. Overall, we enjoyed immensely. Stefania helped make our short time in Florence fantastic!