Didn't have access to wi fi from our last location and didn't get the email with directions to get the keys until we were in the apartment. Our welcoming committee were the guys from the bar next door who luckily had the keys. The apartment is wonderfully located a few blocks away from the Duomo but there is a bar, restaurant, disco all on the block and the apartment is very noisy at night. There are also 74 steps up to the apartment. Never met or spoke with the host. His sister e-mailed me.