Everything was perfect, Justina responded quickly, gave good instructions and tips. When I arrived, I could just pick up the keys from a colleague next door and when I checked out I could even leave my luggage there since my train left late which was very convenient. The apartment is located perfectly, everything is within walking distance and it is a quiet alley, so noise during the night. Inside it is all new and everything you need is there. I can definitely recommend it and would stay here again if I return to Firenze, thank you!!