Emiliano was a great host. The apartment was exactly as pictured online and very clean. The only issue was mosquitos, which is a problem in Florence all together and nothing to do with the unit. We contact Emiliano after the first night and he made sure to go into the apartment while we were gone for the day (with our permission) and fumigated to get rid of all the mosquitos. He was very helpful and easy to communicate with. The unit is a great floor plan for 1 or 2 families and in a great central location.