Agnese was understanding when our arrival was delayed by us accidentally getting on a train to Florence in the wrong direction! We were greeted at the apartment by her father, Sergio, who was extremely helpful and welcoming (he suggested an itinerary for our first afternoon and was good enough to sketch this on a map he provided).

The apartment was just as pictured, and included a delightful bottle of Chianti on arrival! The apartment was spacious and also very well situated, with a number of decent eateries just a stone's throw away.

I have no complaints!