I stayed for four nights/five days in late September along with my husband and parents-in-law.
The apartment itself is spacious and it’s easy to see that it has been a glorious home at one point. However, it's disappointing to see that such a lovely home is not receiving better upkeep in terms of cleanliness and maintenance. The apartment seemed to have been surface cleaned, but not deep cleaned for quite some time. Rugs, door handles, and appliances seemed surprisingly grubby. The couch, which I can see was a beautiful piece at one point, is unfortunately in unusable condition. Bed linens, towels, and tabletops, however, seemed clean and fresh.
The location is excellent: on the much calmer side of the Arno and in a neighborhood filled with interesting small boutiques and restaurants, just off a bustling square. Walking into the city center only takes about 10 minutes. It was silent at night.
The administration of this apartment, handled by a professional organization, was excellent in terms of efficacy of communication and interaction. They were quick to respond from start to finish – even dropping off additional blankets the afternoon after two of our guests had been chilly at night. It was very easy to get in touch with someone and we were left with local recommendations for restaurants and sightseeing.
Overall, we had a very lovely stay and the aforementioned downsides didn’t affect us too much as we were out for most of the day.