It was like having a personal assistant right next door! Everything about the space was just as it seems. We loved the location. We loved recommendations form Viviana. She set us up with Tuscan Travelers for a private tour of Cinque Terre one day and Chianti/Siena the following. It was well worth the expense. We were happy to be able to do laundry...just not used to hand drying our clothing the Italian way, But we learned! I would highly encourage friends to stay here.