Our experience and expectations exceeded with Elena’s beautiful loft, location, hospitality and assistance. Elena made sure we got to the loft safely and her friend Frederico was very kind and helpful as well. The location of the loft is perfect and walkable distance to pretty much everything. Once inside, the red book had great recommendations for restaurants along with taxi/emergency numbers. We felt bad to text her with couple of questions but she responded very fast, helpful and always happy to assist. The loft was clean with large/comfortable bed, great TV and sleek modern style. We LOVED Florence and will definitely be back here and would highly recommend to all of our friends and family. Thank you so much for everything Elena, you’re the best!! 😊👍❤️