The location was excellent, the apartment was clean and very modern. We loved the view from the balcony and it was very easy to get around the area. We did have an issue with check in, we could not get into the apartment until an hour later than the check in time, but they did let us stay an hour longer our last day. We also had an issue with the air conditioning. The apartment was very hot when we stayed, I discussed this with Annamaria and she gave us a day and then wanted to send someone over to repair it, but we would have had to stay at the apartment and miss a day in Florence. Overall 4/5, if the air conditioner and check in process would be fixed, 5/5.