We absolutely loved our stay here. Serena’s place is in the perfect location and in walking distance to everything. We had a last minute change in arrival time due to issues with our transport but Serena accommodated to that so well, which was so nice of her. The room was SPARKLING clean and it made us feel so at home during our stay in Florence. Another big plus is that we felt so safe there, and there was hardly any noise at night even though it is located in the middle of the city. If we ever come back to Florence we hope to stay here. You’re missing out if you don’t!