Luca's apartment was absolutely perfect. It is exactly as shown in the pictures (but even more gorgeous in person), easily accessible, and in the most unbelievably perfect location. It was very easy to get the keys and check-in, and we received all the information we needed to know about the apartment and navigating the city from Luca, who was incredibly welcoming and friendly. We would absolutely stay here again or at another of Luca's properties (perhaps in Chianti!), and strongly recommend it to anyone else!