Our host made us feel very welcome. He was waiting for us when we arrived and provided us with useful information for our stay. He was available any time we needed to answer questions. The location was great! It was within walking distance of everything if note in Florence. We did not have to use a taxi at all during our stay. The apartment was very nice, had ample hot water, and had fast internet. I would recommend this location for anyone looking to spend some time in Florence. A+!!