Federico was very communicative and helpful. His assistance was there waiting for us as we arranged and she spent time helping us not only with apartment details but showing us on a map where the key sites were and even calling and arranging a dinner reservation. The location is simply amazing and within a short walking distance of everything. The apartment was cute, well appointed, and a welcome air conditioned respite after a long day of site seeing. We felt very fortunate to be staying in such a cozy spot so close to everything. The kitchen is tiny and suitable for simple meals but isn't a spot to actually cook a serious meal in, but who would want to when surrounded by so many amazing places to eat. I strongly recommend the Eatery, which has a restaurant above a scrumptious gourmet shop. The gelato across the street from the apartment has a constant line and is to die for. In sum, the whole experience was fantastic and when we had a little difficulty arranging a taxi to take us to the airport Federico was immediately available to call and arrange it even though it was early on Sunday morning.