What a great find! Like staying in a boutique hotel at a great price. Great communication from start to finish. We met Anastasia at the flat; quick info from her to set us up and we were fine for the next 3 days. So quiet and yet centrally located. (Plus we were able to walk with our suitcases from the train station). Really spacious for our family of 4 and 2 1/2 bathrooms really was a plus. Our visit to Florence was terrific.