Tomaso was very accommodating to us as we had special check in times due to a concert. Very easy check in and check out. Wonderful location with the Ponte Vecchio right out our window. Each room had air conditioning which was nice since the weather was very warm. With a grocery store within a few feet of the apartment, feeding my family was very simple. The location=wonderful, the check in experience=exceptional; the apartment=fabulous; and our overall experience=outstanding. Thank you so much Tomaso for being proactive with your suggestions and for all the little things you and your helpers did; i.e. give us numbers for English speaking taxis, etc. Our experience really was beyond our expectations!!