We had a wonderful stay in Francesca's apartment. The location is perfect for sightseeing in Florence and she has a very convenient parking place next to the home. Communication was very easy with the host. We had an issue with one of the keys but she was able to resolve it in less than 30 minutes. There was a bit of street noise at night but this is probably due to a big race that was happening a few blocks away, and the central location was worth it to us. We recommend this unit for anyone looking for a nice place to stay in Florence.