The Capponcina Apartment is a gem--spotless and spacious, well appointed and comfortable, superbly located and quiet, and overall, one of the very finest Air BnB experiences one can hope for. In fact, this was our second stay with Francesco (with my work, my wife and I visit Florence every year), and he is conscientious, gracious and attentive. Indeed, if any problems or questions arise (we had one question), he is immediate and considered in responding, although this apartment is run very smoothly and professionally, and one should not anticipate any problems. Eleonora, who serves as a concierge to greet, instruct, and orient guests and get them set up in the apartment, is a lovely and welcoming person, and truly a pleasure to meet. Frankly, it doesn't get better than to be greeted by Eleonora who is kind, considerate and personable, and she is as helpful as she is charming . She knows Florence thoroughly, and her recommendations (sights, restaurants, and the like) are excellent. As noted, this is a brilliant central location, close to everything and yet a quiet retreat at the end of the day. Florence is a city for walking, and one can strike out easily to anywhere in the city from this location. Late afternoon and early evening with a glass of wine on the balcony is particularly appealing, and having such an outdoor space makes this apartment truly outstanding. The Capponcina Apartment definitely receives our highest recommendation.