Superb! From communicating with us (putting up with all of our questions) to welcoming us with smiles and kindness (even though we showed up late) our hosts were magnificent!
The apartment is everything as pictured. It is a wonderful place in the BEST location. If you are planning to sightsee at the church or Uffizi, then this place is for you--it is right in the middle of them. Also, when you walk out your front door and you are right across from Dante's House.
If something didn't work as expected in the apartment (or we just didn't understand something), we found instant help since our hosts lived half a floor higher than this apartment.
Clean, bright, air conditioned, excellent location, and very friendly. What more could you ask for! When we go back to Florence, I hope to stay here again!!! :-)