Marco was an absolute darling. He sent so many recommendations and helped wherever he could. He was super nice and helpful and for sure one of the best hosts we have ever had. The place is not directly in the city center which is honestly nice to escape the intense crowds but still close enough to be reached by tram in about 10 minutes. The room has it all, felt nearly like a hotel room. We had no complaints whatsoever. Perfect stay in beautiful Firenze. Fantastico.