Book it. Hands down, the best patio in Florence. We went in July with two small kids so the heat and the crowds were a bit intense. We opted to cancel all of our dinner reservations and find the best take out options so we could dine on this patio every night instead. Best view, no crowds! Plus, my feral 3yo broke his sink in a climbing maneuver to brush his teeth, and Lorenzo simply wanted to make sure my son was ok. Super responsive, easy to work with, great suggestions on where to go.