Everything about Serena’s flat was perfect. Serena and I communicated regularly during the 7-8 months before and after booking the AirBnB through our day of arrival and during our stay. The apartment stands almost literally in the shadow of the Duomo. The location couldn’t be more ideal, right near the heart of the city and minutes from the train station. My wife, two teenage daughters, and I were met immediately upon our arrival for a walkthrough of the space. Better yet, Serena allowed us to arrive a few hours before check-in to drop off our bags. We really appreciated that! The apartment itself was well appointed and comfortable, even in the 100 degree weather. Everything was smooth, clean, and perfect in every way. We loved our trip to Florence and are very grateful to Serena for her hospitality.