Property is beautiful and had brilliant views. Comfortable furnishings and beds and perfectly placed for exploring Florence on foot. Check in was easy and property easy to find when brought by taxi. Property is old and therefore windows are slightly less efficient than modern (eg letting cold breeze through). That said heating worked brilliantly and never felt cold despite weather being very chilly. Disappointed that there was no visitors book or information at the property so no tips or info to help orientate ourselves other than one street map. Sought advice from Marco over arriving late and cost of taxi due to unexpected location of being dropped - however no reply til the next day so had to find own way. In fact no further contact until he contacted to remind us when to leave. Despite that it’s a lovely property in a great area and very comfortable and good value. Staircase is very steep so probably not suitable for children though. Would still recommend to friends.