The apartment was just like the photos and there is absolutely nothing that could be improved.
Laura greeted us upon arrival, was very friendly and informed us about the apartment. She provided us with a map and a list of recommended restaurants (we also tried all of them and they were amazing).
The area were the apartment is located is very nice - central but not touristic and on a enough lively street that made me feel very safe.
To sum up; if we were to go to Florence again there is no doubt that we will stay at this apartment again.