Rachael’s place is in a great location, just a few steps and you’ll be in the Piazza del Duomo. Restaurants, bars and Gelato places are very accessible. It is in a very safe alley if you’re coming home late at night. The house itself is safe. It is on the first floor, but to get to the first floor, there is a narrow staircase with 24 steps. The person who gave us the key was very nice and helped us carry our suitcases. The bedroom was clean with a comfortable mattress. We are light sleepers, so at night, we could hear the voices easily from the outside and voices of the people coming from the building.
The bathroom was clean, but only 1 extra little roll of toilet paper was provided for a 6 day stay. But there is a small convenient store few steps away from the place where we bought our bottled water and other necessities. It has a kitchenette equipped with what we needed.
Even if we did not meet and see Rachael, her communication with us were prompt and helpful.
The check out was a breeze. Overall we had a great stay!