Francesca, her mom and grandmother are wonderfully kind people. They graciously accommodated us and held our luggage from the time we arrived in Florence (10am) until check in time of 3pm. This allowed us to explore their wonderful city. Francesca's apartment is in a beautiful neighbourhood and so central to everything. The apartment is stunning, new kitchen, bathroom and so clean and bright. We would stay here again in heartbeat, we only wish we had stayed in Florence and their apartment longer. Thank you again for being so kind to us...it meant a lot to us and made our stay even more enjoyable.