I couldn’t have asked for a better experience. This was a perfect place with perfect people. We had a mishap and they were there in minutes to help us. I couldn’t say more good things about the location or the people helping us. I’d stay there again and the only thing bad I have to say is that I never wanted to leave!! The view is phenomenal. The apartment was great and Alessandro and Azadeh were amazing and went above and beyond. Definitely the place to stay in Florence!