Flo is exceptionally nice. The location is also exceptional: you can walk to the duomo and train station without trouble and it's right near the academia. A quick note that you should know the place had no air conditioning so you have to sleep with the window open and in the summer, expect people who have trouble with heat to have a bit of difficulty. That said, the location has Wi-Fi, extremely hospitable hosts who communicate quickly, and a fabulous location.