This place was really nice and the balcony was better than pictured right on the river and with views. There was also a really nice view from the master bedroom. The location is great for first time visitors of Florence as it’s close to all of the attractions but down the street from anything major so it’s quiet. I’ve been several times so it was a little touristy for me but I would recommend to others for the central location. It has an elevator for older guests, if you have children, or heavy bags. The windows are double pained and the apartment was almost eerily quite when you closed them. We had a small issue and the host came within 10 minutes to fix it and had a repair person out within an hour, on a holiday, so excellent customer service. Overall a great stay!