Cecilia is a kind and gracious host. She met us personally and showed us how everything worked in the apartment. The place is beautiful, with grand high ceilings and amazing reproductions of frescoes on the walls. It's perfectly located to great restaurants and all the sights you'd want to see in Florence! The apartment was very clean, and the shower had plenty of hot water. We didn't make any use of the kitchen as we ate out the entire tie, but did do a few loads of laundry, which worked well. Sadly, the air conditioning is in the bedroom only. Also, the mattress, pillows and linens were in major need of updating.