I never met Susy in person but the communication from her side was active and really warm and easy and the key handover worked perfectly with someone she sent who was really hospitably and answered all our questions.
The apartment itself was pretty much as described. Everything which we needed like bedsheets, towels, toilet paper, soap was there.
What was a nice extra, is that on Sunday (I dont know if this is the case for every Sunday but I could imagine so) there was a huge market, like right by the apartment.
All together, I would definitely recommend to stay there if you're okay with not being in the centre of the city - which to us, was perfectly fine considering the price. :)