My favorite airbnb! He was so helpful and went above and beyond. I went to Florence with my mom and honestly wasn’t expecting much. Just the basic stuff. Michele was so thoughtful and took the time and effort recommending a bunch of great food and areas to check out! I wanted to visit The Mall but unfortunately we went during the holidays so it was closed but he still took the time to double check the hours and route! The place was fantastic and super clean. It really did feel like home away from home. I loved it and honestly miss it. If I ever get the opportunity to see Florence again, I will be booking this airbnb!