Lovely apartment for our stay in Florence. Check in was easy and communication was efficient. Donna was very helpful in getting us a ZTL pass and parking arranged. The parking lot is central and minutes from the apartment, but was a valet parking service After reading some reviews on google, we felt nervous about damages to our rental and decided to park outside the city in underground parking. The location was ideal, and we could get to all the sights within minutes by foot! However, in exchange for this, it was very loud in the apartment at night (and into the early morning). We are pretty sound sleepers and needed to get earplugs to block out the noise from the bar below. It was fine for us, but if you are a light sleeper, this might be an issue. Would recommend Donna's apartment with those minimal considerations.