We enjoyed our stay in Florence. Cinzia is an excellent host who is very responsive and had some good tips that were useful during our stay. The appartment is in a nice area of the city with some great restaurants & bars. Every tourist attraction is within walking distance. The appartment matches the description. It is located at the first floor (not ground level) and it wasn’t very noisy (you can hear the neighbours if they get a bit loud). The beds were comfortable, pillows were good too. We would recommend this appartment.