Ada is an absolute superstar! The apartment was clean, exactly as described in the listing, and most importantly it was in the center of everything. All our main destinations were within 10 walking minutes away. I think what really sets Ada apart is her attention to detail. This was our first Airbnb visit and I'm so grateful that it was with Ada. She spent several minutes walking us through the apt, teaching us how to use the appliances, and even how to lock the door (which is necessary because its a special lock). She was also reachable by text so if we had any questions, she was able to answer us immediately. Really, if I had to find something negative to say, it would be that Ada was our first host on our trip to Italy... because she absolutely spoiled us for the next 2 hosts. Florence is such a beautiful city, and our stay with Ada just added to our experience. If I am ever lucky enough to return to Florence for another visit, I would be searching for Ada specifically for sure.