We had a great stay in Florence at Roberts apartment. Communication was great before, during and after our stay. Robert check us in personally, showed us everything we needed in the apartment, and gave us great tips for the city regardings restaurants, sights to see etc. and even provided a tourist map in the aparatment, along with a general info folder. He also recommended us to a public garage right around the corner before we arrived.
During our stay, he texted us to see if everything is fine and if we needed anything, so that was really kind and thoughtful as well.
I can defintely recommend the apartment for a stay in Florence, the location was great close to the train station and city center. Thanks a lot Robert!