This was our first Airbnb rental, and it was wonderful. The gorgeous apartment on San Giorgio and Vittoria's wonderful hospitality set a standard that will be very hard for anyone else on Airbnb to beat. She met us at the apartment, gave us a tour, and sat down with us to go over everything we needed to know, where to find good shopping and restaurants, her favorite local attractions, and much more. During the visit she checked in with us frequently (but not at all obtrusively) via WhatsApp to make sure everything was going well, find out if we needed more towels, etc. She even booked the taxi to the train station for us for our departure. If we ever get back to Florence, we will definitely stay here again.