Mamo provided great service throughout. Let's start with the positives:
* Good and responsive service
* Great location (although it's really close to the bell tower, so the church bells (that go off starting from 7 AM) are extremely audible.
* Good airconditioning
* Nice beds and pillows
* Nice modern interior design
The bad:
* The very loud church bells that go off starting at 7:00 AM. This is of course not something that can be helped by Mamo (except maybe better sound insulation) but it would be good to mention to first time visitors of Florence. These bells absolutely will wake you (and we slept with ear plugs).
* Sound from the apartment opposite this one was very audible. There was a family in the apartment opposite from ours and we could almost follow all their conversations. I think this boils down to the sound isolation thing since this was not really something that's within Mamo's control.
* Very basic kitchen utensils, the kitchen is not really suitable for cooking. For example; A cutting board was missing.
* Shower drain upstairs was not cleaned prior to our arrival since it barely drained any water.
* Extremely weak water pressure in both showers during our stay.
Not a big deal; but the RGB lighting upstairs did not work.