Luca greeted us just down the road from the apartment. He gave us a little bit of history on the building, along with instructions on the air conditioning (huge plus in the summer) wi-fi and other amenities. He asked about our itinerary and provided us with a map of Florence and ways to get to each of the main attractions. He also recommended great must do restaurants in both the touristy part of Florence as well as telling us about the local's favorites. The apartment was gorgeous, in an amazing location, just minutes away from the museums, shopping, restaurants and sites. We absolutely loved every moment there and will return when in Florence. Our group had 5 very different people and we all agreed this apartment was perfection. Thank you Raffaella and Luca for helping make our stay in Florence memorable!