In the last 3 years of using Airbnb, this was the best experience we have had. It's not so much because of the apartment and the facilities (both of which are great- well located, clean, spacious and having all the amenities), but because of the hosts. Both Francesco and Antonella are warm and social people who opened up their homes to us and treated us like friends staying with them.
They gave us great recommendations on places to visit and restaurants. One of the evenings we reached home early and the hosts decided to spend the evening with us, over a bottle of wine and some great conversation.
I felt that Francesco and Antonella really care about their guests and take utmost care that the guests feel comfortable. The room is big, clean and the air conditioning works great. Apartment is very well located, just a 7 mins walk to the Santa Maria Novella station.
I would highly recommend this apartment for your next stay.