Ten stars for location! Clean and comfortable, met our needs very well. Lots of restaurants, cafes, gelato, bank, Duomo and Baptistery, other museums, shopping all extremely close. The elevator is really tiny and you need the key to use it, so arrival takes some communication. WiFi a bit spotty, usually worked. Really a great place, perfect for couple and teenage son (could have fit another kid) and we enjoyed it very much.