My husband and I stayed at Andrea's comfortable and ideally located apartment in Firenze in late Sept/early Oct 2013...it's literally steps away from Piazza San Croce. Andrea met us at the doorstep to the apartment building and took us into the apartment explaining everything we might want or need to know about its operation etc. In addition he was very helpful in offering some suggestions of things to see, places to eat and where to visit in Tuscany during our holiday. He also offered his services at any time should we need him. And he was good to his word! We did have to call him with an inquiry and he quickly responded.
We would definitely recommend this apartment and Andrea for anyone wanting to visit Firenze. Central, comfortable and it had everything we needed for our three night stay in that amazing city. Hopefully we will return in the next few years and when we do we hope Andrea will be available to greet us at his apartment.