Pancho's place really hit all the marks - beautiful high ceilings and I loved the interior design of the place. He left us a bottle of wine upon arrival, had suggestions for places to eat in Florence, everything was very clean, provided shampoos and conditioners, plentiful pots and pans if we wanted to cook, and it was in a very central location (close to Santa Croce and not far from the train station). We had a couple of questions and he was quick to respond and he kindly sent us messages asking if we needed anything and if we were enjoying our trip. There is a few things that I can say that might deter people, although it should not because I would 100% stay at his beautiful apartment again. There are a good amount of stairs you need to climb to get to the apartment, but this is not unusual at all for Italian apartments I have stayed in. There was some outside nighttime noise, but once again, to be expected, plus it was nothing some earplugs couldn't fix. Lastly, I found the bathroom to be beautiful and up to date, but found it odd that the shower only had half a shower door enclosing it, which was not an issue though sometimes water would get on the floor. Overall 10/10! Thank you Pancho!