Michele was accommodating about our check-in time and gave us a thorough orientation to the apartment, including having us test the keys. He also gave us suggestions of things to do around Florence and nearby. And offered to arrange the taxi for our departure day. The best check-in I've ever experienced. He also checked in with us to make sure things were going well.
The apartment was comfortable, the shower was good, and the towels were really nice. The location is convenient to getting to just about anywhere in the city center.
Noise from the street does travel up to the apartment. It didn't bother us as the street wasn't that busy. But, if you need total quiet, you might find it distracting.
I would stay here again.