Cristina and Gianni are excellent hosts ! Cristina was waiting for us when we arrived and helped us with our luggage The apartment is very nice and cosy, it is just what we wanted. It is immaculately clean and very comfortable. A 20 minute walk from the town centre it is fantastically located. Cristina is very organised and had a list of things to visit and do in Florence. She spent about an hour with us , giving us tips from restaurants to day trips out. We could not have asked for more. I recommend staying in this beautiful cosy flat if you are in Florence.