Our stay in Florence was the best, and it was all made possible by Florence & Us! The apartment was really nice and comfortable, with a nice shower and strong AC. Niccolo was kind enough to let us leave our bags at the apartment a couple of hours before check-in, and when we returned, he took the time to review all of the dishes, sights, restaurants, etc we should check out in Florence. He even gave us a map and pointed out where all these things were, and left us with printouts of Tuscan specialty dishes with their descriptions, restaurants to hit, museums to see with their prices and hours, and even a list of emergency numbers (knock on wood). His restaurant recommendations were amazing -- not touristy and incredibly delicious. My now-fiancé proposed to me at the Piazza Della Republica during our stay, and our engagement will be even more memorable because of staying with Florence & Us.