Lucia's place is a cute, small space which is economical and just right in size for two people. It is easily accessible on the tram and in a nice neighbourhood. It is some distance however from the main sites of downtown Florence, though that was not a major barrier for us. Self check-in was very easy; Lucia's instructions were thorough including pictures. We were disappointed to find the place missing some basics such as only one bath towel, and no dish soap. Kitchen equipment was quite minimal. We did enjoy eating on the patio and it was a pleasant experience meeting the neighbourhood kids playing there. Our biggest complaint however was the air quality. There were plug-in air fresheners running and we are both quite sensitive to the odour. It was a very uncomfortable experience for us when we first arrived. We disconnected them, opened the door and windows and after several hours the air felt much better.