Susy's place was so great, and she is absolutely wonderful! Susy was very helpful and available if you needed anything or had any questions. We had some issues with our bus coming into Florence and arrived much later than planned, and Susy was very kind and even picked us up from the station! The flat is just as pictured and the bus stop is not far around the corner, so getting to the center doesn't take too long! It was everything we needed and we really enjoyed our stay :)