Communications were excellent from the beginning. Then came the check in.
Valeriano was the perfect host. He explained how everything worked in great detail. Then, he left a binder with user manuals for the appliances just in case! He is extremely well organized and it shows.
The finishing touches were (a) tips on what to see in the limited time we had and (b) a family bus ticket so that we would have to go hunting for one.
The apartment itself was spotless and beautifully organized. Valeriano and Sabrina had also stocked fresh fruit, fresh milk and breakfast items so we would not have to go hunting for food the first day.
Checkout was similar to check in, except it was Sabrina.
Exceeded our expectations in every way - perfect hosts and perfect apartment.