Highly recommend this apartment! It was immaculately clean, beautifully decorated, and in a very convenient location, just a few blocks away from Santa Croce. Jeffrey greeted us upon our arrival on behalf of Rosanna. He carried our luggage upstairs for us and sat with us and a map to point out everything we wanted to see in Florence. He recommended a grocery store and some close places to eat that were close by in addition to the sites to see. He also filled us in on the local bus (#23) which we made use of a couple of times during our stay to get to the train station, it saved us a good amount of money on taxis! The bed was comfortable, the kitchen had everything we needed, and the air conditioning worked well. The cleanliness was top notch. This was the best place we stayed during our trip!