We arrived in Florence a few hours before the apartment was ready. Merve met is at another location, stored our bags and spent time going over sights and personal recommendations for attractions and restaurants. We used many of her recommendations and thoroughly enjoyed each one! When the apartment was ready, she helped get our bags there. Great hospitality!
The apartment was exactly as pictured and clean. Great bathroom and shower! The location was perfect for sightseeing. The only downside for us was that, even though it was on a side street, it was pretty noisy until late into the night-especially on the weekend nights. If you mind noise at night, you might want to bring earplugs.