We had a lovely stay in Florence. The apartment is in a fantastic location, walking distance to all the sites and surrounded by good restaurants. It was clean, warm and comfortable for six. Fabrizio was a very good communicator and was very helpful in resolving minor issues and with booking drivers. It is an updated apartment in an older building so it felt and smelt a little damp, perhaps the heating had not been on long enough. Overall a good stay with responsive hosts.