From the moment we'd booked, Alexandra was quick to communicate with us. Arranged to meet us at the apartment when we had arrived so we weren't waiting at all.
The flat was clean and very suitable for a couple. All the necessary appliances were in place. We didn't spend much time at the apartment while actively exploring Florence, but knew we had a comfortable place to come back to after a long day out.
We did bring a lot of luggage with us so it was a bit of a pain to carry it 3 flights up, but we managed! Also avoid leaving hot water running as it soon turns cold if you decide to take a longer shower. Not sure if it's a Europe thing. Overall we enjoyed our stay and the fact that we were central was a huge win!
Thank you Alessandra!