Bettina was a great host and she got us all checked in very quickly. The main issue was that the WiFi was down for our whole stay. She got us a mobile modem that worked on and off. It made planning our stay in Florence and communication hard, but Bettina was really cool about it and refunded us a bit for it. The place is in a cool location, next to good restaurants and literal steps away from the Duomo. However the shower was small and never had hot water. Good for a quick stay! Thanks again Bettina :)