Paola and her family were wonderful hosts - they made my sister and I feel welcome upon our arrival! The apartment was exactly as it is shown - very beautiful, warm, and inviting, not to mention clean and spacious. The balcony had a lovely view where we could enjoy the summer evenings. The short bus ride to the heart of Florence was easily managed both getting to the city and back. Paola was very helpful with information and was available to answer our questions. We were very happy with the apartment and our host was wonderful. Thank you Paola!