The apartment was exactly as advertised and was great! It was exactly what we needed for our 3 night stay in Florence. The neighborhood was a great location, we walked to the apartment from the train station and was pretty central to everywhere we needed to go. When we got to the apartment we were welcomed warmly and the apartment was clean and all set up. We were supposed to have 2 sets of keys which we never got the second set but was not that big of a deal. I was glad we took travel sizes shampoo and soap as it was not provided which would have been nice and convenient but again, not a big deal if you just comne prepared. We were concerned the neighborhood may be loud at night near the train station but was not at all. I would definitely stay here again and would recommend it!