The apartment is stunning, spacious, and in a perfect location. That said, the host was completely unresponsive about an issue with the air conditioning in the hottest August on record. The shower didn’t work great (but I’ll chock that up to a quirk of Florence). A good value. Mostly just frustrated with the host going radio silent the moment I mentioned an issue. Also the bed was very hard and I woke up with a lot of neck and shoulder pain every day.