We had a rough start to the trip due to us missing our flight. But even during our difficult arrival due to the Covid situation beppe was reachable and willing to help at all times. When we entered the apartment we were completely wowed. Extremely comfortable, excellent bed, excellent furniture and excellent vibe of the apartment. We were even welcomed with a bottle of wine. Both Beppe and Paloma were reachable through out the trip helping us with recommendations. Everything was perfect!- thanks so much to both for making our Florence trip so memorable. We will definitely be back!