Anna was an excellent host! She and her daughter met us at the train station as we got off the train. She answered all our questions by email before we arrived, even giving us advice on Florence. She also emailed us some traditional Italian recipes. Apparently, the people staying there before us took all the fans, so it was a little warm in the hot summer days and nights. But Anna was getting ready to install new AC units after we left (we saw them outside the door in boxes). We would definitely recommend staying here. It's right across the street from the train station and bus station, and it's an easy walk to all the attractions in Florence. Thanks, Anna!