Laura was very accommodating, allowing us to check in earlier than the 3pm scheduled time. The location was great as it was steps from the shopping area and a decent 10 min walk to the main central station. There are lots of restaurants around as well as convenience stores just in case you need anything you forgot to bring. The main sights such as the Duomo is blocks only away and ponte vecchio is just a few steps away.
As mentioned by previous customers, the unit is on the 6th floor and there are no elevators. If you have extremely big luggage, you might consider packing lightly :)
One important thing is to make sure that you are educated on how to use their house keys. the Top lock moves counterclockwise while the bottom lock is clockwise so it might get confusing and we thought we'd be staying our first night in another hotel and took us 20 mins to figure out.
lastly, the location of their fuse box is outside the unit, 1 floor down. We had airconditioning on one night and tripped the box so we didn't know where to flip the switch again so best to ask about this just in case.
All in all, we loved Laura's location and unit and wouldn't mind staying there again!