Francesca is a fantastic host. Friendly, chatty, always helpful when needed and full of tips for where to go in town. Communication with her was perfect before the arrival and during our stay. The room is amazing with a perfect location : not too far from the entrance of the limited access zone for cars (in case you are driving to Florence) and so close to the centre that you can get everywhere with a 5-10 min walk. You have your own bathroom and a small balcony looking at Santa Maria del Fiore. The room is pretty independent from the rest of the house and this makes sure you always have your own privacy. We enjoyed it a lot and we will recommend it to any friend visiting Firenze and to the entire Airbnb community.