Chanel’s place was beautiful! After a lot of mishaps/delayed plane in Sicily (exhaustion), I found myself elated to walk into Chanel’s condo at 11:00 PM that night... it provided rest, comfort, cleanliness and felt like a luxury for me to be there. Check-in was super easy. I got lost walking from the train station (google maps decided to re-route after 30 mins of walking in the wrong direction) & I messaged Chanel...it was late at night so I felt bad, but she was supportive through the whole process. Her communication was amazing and she also put me in touch with a manager for when I needed help a few other things. The only hassle in staying there was the washer & dryer. I paid for two washers that did not work and I paid for 2 dryers that didn’t work. These are community washers/dryers. I finally got my load to wash but was not able to dry them. So I had to bring a wet sack of clothes with me to the next accommodation in a taxi which was a pain... however, Chanel reimbursed me for the washer/dryer money that I sent. Also, Chanel’s manager called a taxi for me on the day of check out bc I couldn’t call a taxi service with my phone (no international calls). I can’t speak highly enough of Chanel & her manager... truly!!! They communicated with me every step of the way, they offered support when needed, and they were warm friendly smiles (Chanel through words, & her manager in person). They went over & beyond to resolve anything that I had an issue with. The location is great—but just be prepared for a lot of exercise! It’s a 15 minute walk into city center if you’re ok with getting your daily steps in. :) I would definitely stay here again!