Elly met us at the apartment and gave us a brilliant introduction to Florence. The apartment was in a great location- easy to walk to most places. Mercato Centrale was close by where we got delicious cornetti for breakfast and you have to try Nerbone for their sandwiches. Mysugar gelato was just round the corner and has the best gelato! We had a perfect stay like the other reviews said there are quite a few steps but its worth it for the balcony and also help burn off that gelato :)