When we arrived in Florence, the weather was awful - so much so that we were late for the pre arranged check-in time. This didn’t matter to our host who was extremely accommodating, forgiving and in constant communication with us. When we finally arrived, the apartment was exactly as described - extremely clean, modern and cosy. The air con was a life saver and we were short of nothing that we could have needed during our stay. The host left us a list of local supermarkets and restaurant recommendations, one of which was the highlight of our stay (Zaza’s).
Our only query would be the €20 cleaning fee, which was asked for in cash on arrival. We had not remembered that this was a requirement and it made us wonder what was included in the service fee, especially given that we were required to wash up and empty the bins on our departure.
Despite this, we were really impressed with the quality of the accommodation and would definitely recommend Roberto’s apartment!