I stayed in this apartment for eight weeks while teaching in Florence and was thrilled with it. The furniture and finishes in Carol's apartment carefully make the most of the daylight, which makes this a pleasant, easy place to be. The stair climb is not going to be for everyone, but after the first time, I rarely thought twice about it. I got my steps in almost every day and I was amazed by how quiet it could be up there, even on the bustling Via dei Neri. The air conditioning units and ceiling fan worked without fail and the WiFi was consistent and had a strong signal. I was grateful to be close to all the main tourist attractions and also - when I needed to be among locals - to be near Mercato Sant'Ambrogio and the restaurants in that area. The bedroom window faces east - toward Santa Croce, San Miniato, the fireworks of the festival of S. Giovanni, and the occasional hot air balloon. Guido and his team were communicative, considerate and cheerful, made great recommendations, and responded quickly whenever I had a question. I would 100% stay there again.