Alessandro was a great host, and the apartment looks exactly as it does in pictures. The neighborhood is just on the outskirts of the city -- an easy tram ride gets you right into the heart of Florence. Alessandro walked us over to the local pizzeria upon our arrival and treated us to complimentary tram passes for the following morning. Instructions on EVERYTHING in the apartment were thoughtfully written and comprehensive. He couldn't have been a more gracious host. I highly recommend Alessandro's apartment!