Alessandra is a very nice host, she's always available and very reactive to reply emails and text messages. The flat is clean, functional, fully equipped and nice. The air-con in the bedroom will save your life in the summer. It's also very well located, close to the historical centre of Florence, to the Central Market and there's a supermarket and a small shop net door. It might be a bit farer to bars and pubs if you like to party but if you want a quiet place to rest after visiting around, then you should definitely choose this place!