From the beginning Arianna was responsive and very friendly to our initial inquiries. We booked .... and when we arrived at the agreed time - Franco (Arianna's father) gave us a sincere greeting and showed us around the apartment. The apartment was beautiful and comfortable beyond our (high) expectations. It was pristine ... and everything that we needed (and much more) was available to us while we were there. A wonderful neighbourhood - we felt like we were residents not tourists. The location is ideal .. minutes from the primary tourist areas ... but far enough away, as I said, to feel live we lived there. We highly recommend this property! ... and are already planning to return.