Cecilia was absolutely brilliant! I made a super last-minute booking (1 day before arrival) and she was so flexible and and friendly and organized everything for me within hours! Her wonderful mum met me at her apartment, gave me the keys and showed me everything.
The apartment is exactly as shown in the photos. The bed is very comfortable what's most I struggle with when traveling. Despite the central location (10 min walking distance to the Duomo / city center) it is fairly quiet. Literally next to the flat there is a bus stop to the train station or Piazza San Marco where you can get pretty much any bus you want.
I will definitely book this place again when traveling to Florence!