Jacopo and Federica were very helpful and communicative during our stay. Federica was away during our stay but we received a lot of help from her friend Monika who gave us food recommendations and even made a dinner reservation for us at a very nice restaurant in town. It is centrally located in a prime area of Florence within walking distance of many attractions, including the David, the Uffizi gallery, the Ponte Vecchio, and countless food options. The home is located on the top floor of the apartment building which requires a fair climb up many flights, which we did not mind. The apartment itself was exactly as it looked in the pictures and description with a peaceful view over the rooftops of Florence. I definitely recommend this place for all of its qualities to anyone visiting Florence.