Lara is highly regarded by all of her guests and for good reason. She provided detailed, excellent tips on local activities + dining. Extremely responsive with all questions without making you feel like an obligation. The space was very stylish with lots of bright natural light with beautiful windows and a great local experience. 5 minute walk to Ponte Vecchio and 15 min. from Il Duomo; ten steps from Piazza Pitti. The fan in the room was a great touch. Highly recommend!