Antonella is SUPER nice and very informative. As long as you are okay staying in somebody else's home while they are there this is a great place to stay. She isn't right downtown but the bus stop is steps from the front door and only takes about 15 minutes to the heart of Florence. We had breakfast waiting for us every morning when we woke up and Antonella was great with recommending places to go to eat or for drinks. Her place is very nice and updated!