Even with great communications prior and a friendly welcome at the front door (along with a bottle of wine in our room!!!!), we could not have anticipated such a wonderful stay in Florence and in such an incredible location, close to ALL attractions! Our expectations were exceeded by Alberto and his assistant, Gretchen . . . having a fantastic breakfast each morning! The room and amenities were first class and better than most hotels! We also appreciated the time that was spent to help us understand the location and best logistics for each of the places of interest in Florence. Thank you so much to Alberto and Gretchen!