I am happy to say that having stayed in Christiana´s lovely Apartment In Florence, that I am converted to Air BnB. This was the first time for me to use this for accommodation abroad and I was thoroughly satisfied. Cristiana greeted us upon our arrival to hand over the keys and explain the basics ie. Wifi and such and told us to contact her if we needed anything. :) The studio apartment was comfortable in size and nice and airy and had been given a thorough clean before we arrived. We were provided with towels, bedlinen and cooking utensils. Contrary to previous comments on the Air BnB site, the bed was exceedingly comfortable, and having walked around all day in the City (10mins walk from the Apartment) we were delighted to just relax in the apartment in the evening and cook a little snack. The apartment was exactly what we were looking for :) The heater was a little bit iffy, it didn't seem to give off great heat at all, but we didn't need it much thank goodness. Overall I´d give the stay in the apartment a 9/10 and I'd recommend Cristiana as a reliable Air BnB host.