My friend and I stayed in Lorenzo's apartment and it was AMAZING!! It was everything that was shown and more. The location was perfect, right in the heart of the city, a turn from the Duomo, and we still felt very safe. It was easy walking distance to all parts of Florence and surrounded by anything you could ever need. Lorenzo waited up for us to check in after our late flight and made the check in process very easy. He was responsive, gave great recommendations for all things to do in Florence, and was very friendly and welcoming. I do not have any negatives about this experience. Definitely book this it was well worth it!!