Francesca is a great host, sweet, lovely and so thoughtful! She explained every bit of the city to us and gave us great tips of where to eat, shop and walk. She was easy to talk to and very available when we checked in! The place is clean and is located in the very heart of the historic city. It is near to many important places in Florence. Even though it is written on the description, we found the shower smaller than our expections. It is hard for an adult person to shower without spilling water on the rest of the bathroom, which is a bit unfortunate, but we got through and had a good time nonetheless.