This is a lovely big apartment in a great location, right in the centre of Florence, within easy walking distance of the key sights. Pre-trip communication with Raffaela was prompt and straightforward, and we appreciated her flexibility with a late evening check-in. There was a bit of street noise (there is a club right opposite the apartment), but the rest of my family slept through it without problem! There is a supermarket and bars/restaurants close by. Don't drive though - there is nowhere to park.