Alessia met us at the apartment. Showed us around and how to use everything, she took the time to give us directions to some fantastic local spots and the well known attractions. Alessia was welcoming, and made sure we had everything we needed and we're comfortable. The apartment is small, but had everything we needed, and the location was absolutely amazing! We enjoyed sitting on our private balcony every morning and evening just enjoying the beautiful view of Il Duomo.