Had such a great time here! Tommasso and Gianna were both very accommodating. We arrived a little late so Gianna drove out to the train station to pick us up which was so nice of her to do. They had a huge binder with things to do, and maps to help you find anything. Extra blankets in case it got too cold. Everything was very well planned out. Would definitely recommend and will be coming back next time we are in Florence!