The host Alessandra made us feel very welcome by meeting us at the apartment on arrival. Her instructions for all aspects of the apartment and highlights of the neighbourhood were clear. We didn't need Alessandra during our stay except that i managed to accidentally mess up the wi-fi. Alessandra showed her true colours by arriving within 15 minutes to help sort out the problem I had caused and resolved this swiftly. This was fantastic and much appreciated. The apartment is exactly as it is described and per the images. The neighbourhood was better than imagined. A slightly quieter area away from the main tourist beeline, so it gave an impression of living in a local area among very friendly locals.