Our stay in Elisabetta's lovely apartment was nothing short of wonderful. As all the other reviews attest, Elisabetta was punctual, helpful, warm and generous. She left snacks and a bottle of wine for my fiance and myself. Her husband and son even (insisted!) carried our luggage up the three flights of stairs. Yes, there's construction going on downstairs but we found it no bother at all. The apartment is lovely - warm, bright, yet private-feeling. Cheerful yellow walls, rich wood flooring and a quiet, private bedroom offer an excellent repose from the hustle of touring all day. The location is insanely great - around the block from the Uffizi, a block and a half from the Palazzo Vecchio, and just around the corner is Vie Dei Neri with tons of great restaurants and sandwich shops. You can see the Arno from the window! Incredible experience and hands down, the best Airbnb I've had to date. Thank you Elisabetta!