Betty was great. Very friendly, helpful, flexible and accommodating. She let us drop our bags off before the flat was ready, so we could go off and explore without having to lug them about with us.
The flat itself is in a truly fantastic location. Within 2 minutes walk of the Duomo. So easy to get around.
Important to note we think - it's an old building and the drains are a bit smelly at times - not because the apartment isn't clean, just because it's an old building. And the bathroom and shower is very small. So be prepared for those things. Otherwise - it was brilliant. We were very happy with both Betty's hosting and the apartment.
Thanks again for having us and helping make our stay in Florence so enjoyable.