Very nice stay in Florence! Communication was smooth and Valentina was very helpful during the check-in which was made remotely via codes. She also allowed us to leave our luggage on the last day which was amazing.
The room is nice, air conditioned works well. Bathroom OK, maybe a bit outdated, but still clean and everything functioned well. We loved that we could use the kitchen even though there was a strong smell and the fridge wasn't really clean. Position is key and honestly I would stay there again!