A friend and I stayed for 2 nights in the apartment, and it is in the most amazing position, overlooking the Duomo. It was spotlessly clean, comfortable, and amazingly quiet despite the central location - apart from the lovely sound of the swifts flying around outside and the morning bells from the Basilica! A well-appointed apartment and a perfect base for exploring the city. We were checked in by Gabrielle, who gave us great advice on good places to eat, and which churches were best to visit, and sorted out a minor problem (the requested bed-linen for the sofa bed had not been supplied) in about 20 minutes. Excellent local information is provided in a folder, with recommendations for restaurants, galleries, churches, nearest supermarket, emergency information etc. You can also easily walk to the apartment from the train station - it takes about 15 minutes, and you get to soak up some of the amazing atmosphere of the city before you arrive! Christina was also very quick to answer any questions we had regarding the booking. Highly recommended.