Perfect stay in a beautifully furnished apartment, full of art and antiques, yet so comfortable with all the conveniences. How nice it was after my flight to arrive here to find a bottle of wine awaiting! Check in was easy even though I arrived early, and Laura was scrupulous about making sure I knew how to use the keys. Location is great, walking distance everywhere in central Florence, yet it was relatively quiet, away from the bustle of the Piazza de' Pitti, just around the corner. Everything worked well: excellent hot water, new bathroom and kitchen, wifi, clothes washer. What I liked most though was that the apartment had soul; this is someone's lovely home with beautiful objects and art carefully arranged and everything well thought out for ease. There are several flights of stairs, so be warned if that would be a challenge or if you have lots of luggage. But, for me, it was heaven to return here after an exhausting day among the throngs of Florence, a peaceful refuge to relax. Highly recommend.