The key to the flat is in a lock box attached to the left of the front door. The code in the Airbnb app on how to check in did not work. We found another code in an email Sid has send a week early that did work. This took several minutes, and caused some unnecessary anxiety. Looking at previous reviews, this is not the first time this has happened. Check in was only between 1 and 4 pm for some reason, even though the key is in a lock box and it appear that Sid will not respond to questions anyway.
Upon arrival, we could not get the toilet to flush. Notified Sid immediately via the Air Bnb App (no phone # was provided) and asked if there was a special trick to getting it to flush. After 3+ hours he didn’t respond and we were concerned about staying in a place with a non-functioning toilet. We notified Air BnB, and had to call and speak with someone and email a video of the toilet not flushing. They also stated they would try to get in touch with Sid. Approximately, an hour after notifying Air Bnb, Sid responded stating we needed to pull the chain on the toilet very slowly. I did that and let him know immediately that did not work. He then sent someone over to check. The man that arrived pulled the chain several times very quickly and the toilet flushed. One problem solved. We couldn’t get the air conditioning to work. The man that checked on the toilet told us that it appeared the controls for the air conditioner had been removed, as the one that is on the wall in the hallway is for heating only. When I asked Sid about this, he said that “the AC is forbidden to use from Sep 30th, otherwise they can fine you and us.” I informed him this is not stated in the listing, and that he needs to update it. Without asking, Sid altered our reservation to only 1 night instead of 4. We had no place to go. I informed him we were declining since we had no where to go and the toilet issue was resolved. If we would have been able to find another place to stay, we would have left.
Also as many others have stated in their reviews since July, the shower leaks profusely into the bathroom and hallway. You need to mop up after EVERY shower, even very quick showers.
Another review stated the dishwasher was broken. We didn’t even try to use it as there was a lot of food in the bottom and it smelled awful. There was no dish soap or towels to do the dishes, not even paper towels.
Both the pluming and electricity really need an upgrade in this apartment.
We would not stay here again or recommend it to anyone unless the above issues can be remedied.
Now for the pros: Excellent location, large space, lots of dishes, great shared terrace for excellent views of the city. Sid did refund 200 euros for all of the issues we had (which after mopping the floor for the 10th time hardly seemed worth it).