Firstly if you are looking for a place to just hit the hay after partying then this is your place, beds and pillows are very comfortable. Unfortunately for me and my family didn’t work as we expected because, it was very hard to find, it took me almost 2 hours to find it, Florence streets are very narrow and confusing, I was driving so, you better come by bus or train or have a very good celular service with great reception, at the place internet didn’t work at all, cellular couldn’t get signal, no smart TV to use our Netflix account, it is close by some night clubs, you can still hear music, not too loud but still, trash and cleaning trucks between 1 am to 6 am, place looks fine in pictures, but my kid told me we were “cat fish”. The bedrooms have a good size but everything else is very small, dining table is right next to the bathroom. Overall, Zana was very responsive to our messages. And I can’t blame her about clubs or trucks, but the place is very well located, walking distance to the main area for restaurants and shopping.