The apartment was wonderful and exactly as described. You can't beat the location as it is central and less than a 15 minute walk from anything you could want to do in Florence. The instructions of how to check-in are thorough and straight-forward. Rosario is very friendly and eager to make sure your stay is wonderful. I stayed here for two weeks and whenever I had any questions or issues, he would reply within minutes. Although the neighbors were a bit loud, it felt like thin walls are probably common in Florence.