Sara was very prompt and informative in her communication. She was not able to meet us personally when we arrived, but made sure we were met by her assistant Samila, who showed us around the apartment and took our passport information and tourist fees. We met Sara at the end of the week when we were checking out -- she was lovely and arranged for our taxi.

The apartment has a great location, close to everything in central Florence (a 5-10 minute walk), but in a quiet, cool, non-touristy neighbourhood. The bedroom window provides a great vantage point, looking out onto the Santo Spiriti church and all of the evening action in the courtyard below. The main living space is charming, although the ceiling beams are too low for taller people (>175 cm) to move comfortably. All of the photos on AirBnb represent the space accurately, and all of the amenities at the apartment work perfectly.

Thank you, we really enjoyed our stay :-)