Gianfranco and Sara were AMAZING! First of all they offered to pick up my husband and I at the airport which was extremely nice of them. They took us to the apartment and took time to make recommendations of local restaurants to eat at in Florence. Gianfranco and Sara left a champagne bottle in the refrigerator for our anniversary which was an incredibly nice gesture. Our stay in the apartment was GREAT! The apartment was very spacious, clean, and cozy. The pictures on-line do not do justice to how the apartment looks in person. Just a few blocks away, there was a big grocery store and bus stop. Overall, we had a wonderful stay and really enjoyed Florence. I totally recommend this place and would definitely love stay here in the future.