Cannot recommend this place enough!! Silvia and her co-host were wonderful - they even offered to switch me to a larger room at no extra cost. I decided to stay in the yellow room because it was so charming and didn’t want them to have to clean/sanitize the orange room twice. When I had trouble with the green pass requirements, Silvia and her co-host helped me find a farmacia in both Milan and Florence where I could take an antigen test. They also checked in with me every few days via WhatsApp to make sure I was doing well. Will 100% stay here again!