This is a fantastic apartment, in a fantastic location, with a really friendly host. While we never met Matteo/Manuela personally, they were kind and responsive to all our inquiries and requests. Gabriel, who checked us in, was also helpful with his gelato, resto and sightseeing recommendations.
Don’t hesitate to book this. It has all you need to make your stay in Florence really memorable. And it has a lift! So you won’t have to worry about carrying your luggage up a flight of stairs :)