Novella House is an amazing place. We stayed in two interconnecting apartments, and they both looked exactly like the pictures, if not better... It was so wonderful to stay in a house with frescoes on the high ceilings and traditional furniture, but with all the modern amenities: an air conditioner in every room, a great kitchen with everything we needed, comfortable beds and bathrooms, and a washing machine. Everything was super clean, and Francesco couldn't have been nicer! We were due to arrive in Florence a few hours before the official check-in, and when I e-mailed about this in advance Francesco offered to keep our suitcases for us while we walk around the city. But when we arrived he told us he had the apartment clean and ready for us, so we could check in early. There was cold water and orange juice waiting for us in the refrigerator, and lovely biscuits and crackers with jam and honey for snacks.
The location is perfect - the house is on a very small and quiet street, but it's a 5 minute walk from the train station, and within easy walking distance from all the sights. This was by far my favorite apartment during our two-week trip through Italy. Grazie mille, Francesco and Olga! I hope we'll be back someday!