1. Hot
- The room is extremely hot (cannot sleep until midnight). There was a fan, but not useful in the room.

2. Unclear information
- The original version of the check out time that listed in Airbnb is 10am (when we book the room). Then she changed it to 9am in our conversation. But the house rules that put in the room stated that the check out time is 10am. In the day that we needed to check out, at about 9am, she asked us to leave and said that the check out time was 9 and already told us in the conversation. Then, when we wanted to prove that 10am is listed on the house rules, we found that she already changed it during our stay (we checked the house rules one day before).
3. Unsafe
- there is no room key for us.
4. NOT caring
- she asked us to leave when we were having breakfast. The reason she said is that the cleaning lady was coming and she needed to go too. But there was no cleaning lady until 10am. We knew it because we needed to have our breakfast in the staircase. So, we actually can leave the apartment at 10am.
- the room was so hot, so we would open the room door to have more air flow. But she asked us to close the door and closed it by herself.