Susy's apartment is beautifully decorated, very clean, and has great amenities! The apartment is the perfect location as it is walking distance to all the tourist areas we wanted to see. Susy was very available and always quick to respond to any questions or concerns we had. She welcomed us with a fruit basket which was a very pleasant surprise. The tips and recommendations in her personal guidebook were very useful and helped us discover some great places to eat. I would definitely stay here again if I come back to Florence!