The whole experience of staying in this apartment was fantastic. Elisabetta's communication throughout was superb and every detail of making the apartment feel luxury and like a home form home had been thought through. As well as someone to greet us and show us into the apartment, a welcome note, water, prosecco and breakfast items on arrival was a thoughtful and appreciated touch as was soap, shampoo and essential cooking items like olive oil, balsamic vinegar and condiments. There is also a massive wardrobe and drawers, so you can fully unpack and feel at home. Of all the places we stayed in Italy, this is the only apartment which offered this. All these touches made the stay feel like a home rather than just somewhere to sleep. Having a washing machine (Elisabetta had kindly left some washing tablets) was also amazingly useful as were the clothes driers. From umbrellas incase it rained to guide books of the local area - it felt like the comfort and convenience of the guests had been thought through meticulously. And then there is the view... wow. Waking in the morning and having coffee overlooking sleepy Florence, or enjoying a glass of wine whilst watching the sun set over the city. Would recommend this apartment wholeheartedly.