Chiara is one of the best Airbnb hosts we have had. She is so thorough and anticipates every need throughout the process. From early contact to make sure we knew how to find the property (Including photos), to sending a link for directions to walk there from the train station, to having Sergio (her father) meet us and take us through the check-in process; everything was perfect.
Even the information provided in the apartment is beyond what I have seen in other units. There is an information book provided with everything from restaurant recommendation to what to do and see, emergency contacts for clinics, doctors (including English speaking) etc...Even an extensive list of where to get tested for Covid!
I have to say that the only thing missing is a clothes washer, but we had just washed clothes at our previous stay. I wouldn't doubt that there are recommendations for good laundromats and/or laundry service in the information book!
We would definitely stay here again and highly recommend it to others.