I can’t emphasize more how well located this place is. It is so in the middle of pretty much everything you want to see, within a 3 minute walk of the Piazza del Duomo which really is the center of Florence. We were able to stop by and drop off packages and tired members of our group, change our clothes and rest up for another round of walking. Since I have foot problems, that was a relief to know. Eleonora met us and helped us check in, was very responsive, and had great communication throughout. She thought of everything - she left us coffee and tea, cold water in the fridge when we checked in, and even a hair dryer and laundry detergent for us to use. Air conditioning worked very well. The dryer was out for most of our stay but that wasn’t a problem; we just hung everything up to dry.
One note: the apartment is nicely renovated but in an old building in the center of town so it’s very efficient. Five of us had enough space but the bed in the loft is a sofa bed so it is a little less comfortable. Beds in the bedrooms were comfortable though. The showers in both bathrooms are very tight and a little challenging to get into. It did the job for us, but if you are a large person it could be a problem. It was worth it for the amazing location though. I would highly recommend this place.