I chose Italy as my first huge international travel, and was a bit nervous being so far away from everyone as well as language barriers. The moment I booked this room I was taken care of every step of the way. Upon arrival Fiona was there to greet me and was best person I could ever ask for. She helped me with every question I had (even how to do laundry!) she really made me feel like I was in a home away from home. Thank you SO much, Fiona! You’re the best and an absolute delight!