I have quite bad things to say about this flat's poor state of maintenance and cleanliness, but REALLY good things to say about the location and responsiveness of the host.
Upon arriving at the flat, we were extremely surprised to see not just how well located it was, but also how authentic the whole building was in a very historical building in Florence. The ecstatic mood has quickly changed as soon as we've entered the flat. The whole apartment was incredibly dusty, I'm talking layers upon layers of dust, the bathroom was not properly cleaned and quite a few of the basic fixtures across the flat were not working, showing a very poor state of upkeep for example kitchen window glass was broken, clogged shower drain with uncleaned drain catcher and bedroom door wouldn't close at all. On top of that, the ad states that the entire flat is equipped with air-conditioning which is not true. One of the bedrooms isn't equipped with air-conditioning and the fans provided by the host were so incredibly dusty that I've had to turn them off because it was spreading dust all over the room and triggering my respiratory allergy (I wish I was exaggerating it).
There were a lot of utensils missing, only a single pillow provided and not sufficient toiletries for the duration of our stay. I did notify the host of the issues stated above, which in the host's defense, Laia was SUPER quick to react.
Much to our frustration, the person sent by the host to resolve the issues kept repeatedly showing up, unlocking and opening the front door WITHOUT knocking, which was incredibly frustrating, because in one of the occasions the person coming in nearly caught me just getting out of the shower.
The Kitchen had all the appliances you would need, plus a washing-machine which was convenient. Wi-fi was reliable and fast enough, so that's a positive,
Pros:
Reliable Wi-fi, authentic experience in a historical building, incredible location, bright apartment, good kitchen appliances, decent shower and very responsive host.
Cons:
Clogged shower drain and not sufficient toiletries and utensils both of which were quickly resolved by the host. Very poor state of cleanliness and poor upkeep. People getting in without knocking or anyone letting them in is also a major letdown.
Overall I don't think the value provided was great or even sufficient, but I do believe that with a bit of effort with some deep cleaning, upkeep and provision of sufficient utensils and toiletries, this apartment can turn itself into a near perfect stay.