Renter must be aware of two things before choosing this flat:
1. You are allowed to be in one of two states your entire stay at the apartment--but not a mix of the two. You can live here with the air con: this means closing and keeping closed all windows and the porch doors at all times. You have no access to the air con controls so the temperature is set. You cannot open any windows. The second option is to open windows. This means you do not have any access to air con ever during your stay. Temps in Firenze exceeded 37 degrees during our stay. This was not in the description, was not explained upon arrival and was only explained to us when there was a massive leak one morning apparently due to a malfunction of the air conditioning. It is summertime (HOT), I personally want an option to open windows or shut them and it is the COVID pandemic (read: open windows; don't use air con). (Note: Not sure how much surveillance is going on but we were told by the agent one day that the owner "saw" we had the windows open after we had "chosen" the air con selection which concerned us: there is a high-tech system in there and not sure what's being monitored and what's not but the comment was unsettling.)
2. The agent was not professional and when confronted with our concern (above) lashed out at us. Could have chosen to take this complaint of ours in a thoughtful way but wasted our time and energy having to fight it.
Positives: Flat is gorgeous. Location is excellent.