We had a very pleasant stay. The place was proper and very comfortable, with most appliances that are needed for a short stay (3 nights). The appartment is very well located, in a walking distance of most of Firenze main attractions, like the Duomo, Gallerie Uffizi, and the like. They allowed us to check-in a bit earlier and checkout a tad later, which really helped us, and all the communication was great. It is really a lovely place to stay in Firenze, for visiting the historic attractions as well as enjoy the city at night.