We were met by Matilda at our apartment on arrival. She was extemely helpful particularly when we needed help getting to a hospital as one of us broke our arm. The apartment was extremely clean, exactly like the photos and the view from the bedrooms and kitchen were pretty amazing. Great location also within 10 mins walk of tge train station. Only negative would be- not suitable for young children as it isn't child friendly... beautiful furnishings but lots if cords and lamps to play with and a big staircase to go up and down yo get to the bedrooms. We thoroughly enjoyed our stay here.