We had a great stay. Elena and Oliver made us feel very welcome even though they were not physically there. They made sure someone was there to greet us at the apartment to give us the keys and answer our questions. The apartment was in an excellent location, only a block and a half from the Duomo. We were able to walk to all the major sites without any problems. The apartment was a good size, clean and well maintained. Overall an excellent experience and we would highly recommend staying here.