HIGHLY RECOMMENDED!! The apartment is located in a very quiet area in Florence, yet everything was with in 5-10 minutes walk.( The city center, all the art academies, supermarket, restaurants,bars...etc) The description was very accurate, the flat was very clean luxurious and both Massimo and Lorenzo were more than helpful (Lorenzo was Massimo's English speaking friend) . I had my total privacy in the flat but they would text me every few days just to make sure that everything was alright and that I didn't need anything. Even after leaving the flat they told me if I needed any recommendation I can contact them. They made my first month in Florence WONDERFUL!