We did not get a chance to meet Lisa but her mother was sent to greet and let us in. Lisa was gracious enough to accommodate our schedule and did not want us to wait since her mother was closer. We absolutely loved staying at the apartment. We had a group of 6 and were so comfortable. Unfortunately we were out and about most of the time and did not get to spend so much time inside the apartment. The location is convenient and the street is really nice and safe. We had no problem with noise. Everything is as described. The place is cleaned to my standards and I'm very picky with cleanliness. Shower stalls are strangely cramped considering how large the apartment is. They're adequate but for a large person, they might be a little uncomfortable.
The only drawback we felt was that the wifi did not reach all area of the apartment, just mostly in the front room where the router is located. So if you're there with work to do, good luck!
Overall, an excellent place! Made our visit so much nicer and comfortable for our three teenage daughters. Highly recommend!