I had a short but extremely pleasant stay with Viola. She really brings out the best Airbnb experience! If you are not crazy about staying in the touristy downtown area, I definitely recommend checking out Viola's place! The location is in a residential area where cafés, bakeries, restaurants and grocery stores are all within 5-10min walk! Very quiet and lovely neighborhood and I rested very well even with the jetlag. Her guidebook has many local gems that are not available elsewhere. Viola also went out of her way to help me find a garage to fix my car, which was a life saver! If you are lucky, she may give you a taste of the Tuscan countryside :) Thank you for the amazing experience in Florence!