Nenad is a very friendly person giving us a lot of suggestions where to go and where to eat in Florence. He also had some useful information for our trip throughout Tuscany. He is helpful and always available if you have any questions. The apartment is exactly as shown on the pictures and as described with a well equipped kitchen. There is a small mall around the corner with a large coop supermarket and another big supermarket 5 minutes away. For breakfast you can try the pasticceria Nenad recommends. The parking spot is definitely a plus in Florence. We could park the car even a few hours after checkout there. You get into the city by bus with a good frequency. You can buy tickets in tobacco shops or at parking meters.