I cannot recommend this apartment highly enough! I have just returned home from a week long stay in Florence. My childhood best friend and I both took our adult daughters. We had a fabulous week and a big part of that was our "home" for the week. This place is absolutely perfect. The Bettini family has made sure that everything you could ever want is right at your fingertips. The location could not be better. We were very close to all of the tourist destinations, but also an easy walk to more local places such as Piazza San Spirito. There is a huge supermarket very close by that makes it easy to pick up anything you may need for snacks or a light breakfast. The kitchen is fully equipped for those that want to cook (we couldn't resist all the wonderful restaurants). The apartment is very clean. The bathrooms compare to any 5 star hotel. The faucet in the bathroom is a little tricky to figure out. We thought we had tried everything, however, one call to Saverio and he told us exactly what to do. Lastly, the host is top notch. Saverio was extremely responsive and eager to help with any problems or questions that we had. We arrived in the morning just 30 minutes after the previous guests had checked out. Saverio arranged for his daughter to be at the apartment to allow us to drop our bags off while the apartment was cleaned. Free of our bags, we were able to explore a bit, have lunch, and return to a nice, clean apartment. When I return to Florence, and yes I WILL return, I will definitely be coming back to my "home" in Borgo San Jacopo!