A true 5 star experience! Andrea was extremely responsive before and during our stay. The apartment is in a great location with tons of restaurants and squares nearby. The building has a modern elevator which is a lifesaver when you have big suitcases since it is on the top floor. The apartment was compact, but it never felt cramped. Even after 6 nights there, my partner and I were sad to leave. The apartment is modern throughout with fast wifi, 2 separate A/C units, TV, mini-fridge and a good hot water system. You can really tell that Andrea puts in a lot of effort to make sure his guests have a good stay! On arrival there was some bottles of red wine awaiting us, Florence guidebooks in multiple languages and a folder of places to eat in the area with maps and descriptions put together by Andrea. I would not hesitate to stay in this apartment again, in fact, I may even go so far as to plan my days in Florence around when the apartment is available!