Alessio went above and beyond what is expected from an Airbnb host. The airline lost our luggage and Alessio offered to help by calling the airline for us and arranging the delivery of our luggage after two days. I can't thank him enough for that. Everything else about the apartment was great. It was our favorite place to stay during our whole Italy trip. Unfortunately there is no washing machine, but conveniently there is a laundromat just around the corner across from Mercato Centrale.