Niccolò was a wonderful host and always keeping in touch, and made the arrival very smooth and easy, even though he wasn't able to meet us on arrival he made arrangements for Simone to meet us and let us in. Apartment was clean and just like the photos were on AirBnb. Location was perfect, just a 10 minute walk from the Santa Maria Novella train station, a bit difficult to find at first as the numbers on the buildings are a bit odd. Noise level wasn't great, first night was difficult to sleep but eventually you get used to it, as the apartment faces the street where there are a few bars. I would suggest to get new pillows at the ones on the bed were very thin and worn out, and to get some more cutlery as there was only was teaspoon at the time. Otherwise, overall the experience was great and we were very happy with our 3 night stay and will certainly recommend this to friends and family. I will be sure to use AirBnb again too, it was a very easy and reliable process. Thank you Niccolò for making our Florence holiday one to remember