Manuela's home was in a terrific location. We were close to everything in Florence and were even able to go to the grocery store and buy fresh meats and produce to make amazing, authentic Italian family meals a couple of nights. Other nights we were so close to everything we just walked to dinner. Manuela was very easy to communicate with. Her English is excellent and she was very timely in getting back to us anytime we reached out to her. The apartment was up a few flights of stairs but if you are going to Florence you better get used to walking and exercise. That being said the stairs weren't bad. We would definitely book this apartment again. Overall, clean, comfortable, well decorated, great location, and the owner was very accommodating.