Alessio (Sabrina's son) communicated with us and met us on arrival. He was very helpful and accommodating when our train was delayed. We only had a short stay (1 night) in Florence, but his great advice on where to go and what to see meant we made the most of it!
The apartment is in a residential street tucked away from the hustle and bustle of the markets and attractions but only 2 minutes walk away. There is a little bit of street noise from the front, and a restaurant kitchen at the back, but with the windows closed and the aircon on, it was very minimal.
The apartment was neat and clean on arrival. Freshly laundered sheets and towels, as well as extra blankets etc were there. The kitchen is well-equipped, and a bottle of wine was in the fridge!
If we get the chance to come back to Florence, we would stay in this apartment again. A great base from which to explore the city on foot.