The front desk staff were extremely inviting and very helpful. The whole building complex is very nicely decorated and clean. One benefit is there is always someone there at the front lobby to assist. The apartment was described exactly, was very clean and in a great neighbourhood. We were two couples who stayed in a 2 bedroom and there was no issues regarding the apartment. Easy walking distance to the bus and restaurants nearby. You are a short taxi /bus to the train station and central to all the beauty of Florence. We thank you so much for helping make our time in Florence unforgettable. We will be recommending this place to our friends & family in the future.