A totally positive experience!! Alessandro and Azadeh were both at the apt. to greet me. The space was exactly as shown. Kitchen is well equipped, everything I needed for almost 3 weeks! All equipment necessary to make simple meals. Very clean, lots of storage space, spacious, good bathroom, huge sink, comfortable bed, reading light, view of courtyard, totally quiet at night, (except for beautiful church bells), lots of lovely clean linens, large towels, and cozy duvets. Small, efficient grocery store very close to the apt. Also a travel agency where you can book day trips right close on the street. I soon found a favorite spot for morning cappucino! Close enough to come home for lunch, a rest and then head out for the rest of the day! It is very close to the beautiful Duomo, therefore an ideal location especially as I was a single female. Great restaurants and cafes close by, and 15 minutes tops to walk to SMN! I walked back from the SMN after bus trips etc. several times at 8:30 p.m. totally comfortable, lots of people. Lots of general tourist info available as well as information sheets with recommendations. The washer was so helpful, along with the drying rack and a fan, clothes were dry in no time! I always felt safe in the area, and the building was very secure. The elevator is such an asset! Azadeh and Alessandro - I can't say enough - warm, friendly, professional, attentive, interesting, knowledgeable, accommodating, hard working. This was my home for almost three weeks, and it could not have been improved upon!