Chiara's correspondence prior to our trip was good and very helpful in giving directions and arranging a suitable arrival time. When we arrived in Florence her directions were very good and she as there to meet us as agreed. Chiara was very friendly and knowledgeable. She gave us some helpful hints and tips for getting around the city and good restaurants near by. She also had a lovely bottle of red wine ready for us which was a nice gesture.

The apartment is great and really unusual. The courtyard is an excellent feature and makes the room really airy and light, but the blinds make it dark at night. The kitchen was very well stocked and the bathroom had a hairdryer which was excellent for me! The bed was comfortable and Chiara had thought of lots of little extras like extra travel adaptors and maps. The apartment is very secure and very centrally located in a nice neighbourhood. It is close to all of the main attractions and some lovely restaurants.

I would highly recommend this apartment and would stay here again if I returned to Florence.