As a frequent weekly traveller it was one of the most disappointing experience I have ever had due to this appartment and host however Florence is very beautiful. Do not recommend this appartment and host. Dirty towels and bed with hair, no bed sheets and only a dirty duvet without a cover, dirty glasses and cups, blind and depressing appartment with no view, noisy building, inappropriate and rude behavior from the host and reluctant to offer the basics. Most important, rotten and broken windows leaving daylight inside the room so if you have sleeping issues you won’t be able to sleep. One window can’t close so its not safe at all. The WC is too small, not clean and old so you can bearly get in and have a shower. Unless anyone wants to afford all the above and ruin his/her vacations pick up another place, there are plenty beautiful appartments in Florence with friendly and professional hosts.