Loved the location, extremely central and totally as expected. As a matter of fact was beyond expectation. Napkins, toilet paper, clean towels, clean sheets, body wash, shampoo, and even washing machine detergent was all provided. The apartment was old and charming but very clean. Artan made the experience fun and was always accessible. He was fluent in English and very knowledgable about history and the surroundings of Florence. We loved it. His direction from train station to the apartment were great. Wifi worked perfectly as well. They even provided land line telephone to call them or contact them so we didn't have to use our cel-phones.