Alessandra was awesome and the apartment was everything we hoped. We loved the way Alessandra took the time to show us around the apartment, where to find everything and how to make all the appliances work. Her extra care made our holiday so relaxing. Alessandra also took the time to show us maps and to help us see the best of Florence and Tuscany, find the grocery stores etc. This apartment had loads of space, never ending hot water and a kitchen (and utensils) that was sufficiently equipped that you comfortably could self cater (which we did). The apartment is extremely well located. We walked to all the major attractions: David, Duomo, Palazzo Vecchio, Ponte Vecchio etc - and we often walked back and had lunch and coffee in the apartment. Easy walk to the station and the main bus terminal if you want to catch a bus for a Sienna day trip ( do this it was worth it). The well equipped , well priced supermarket with everything you could need is on the street corner and only 5 min away. We stayed 7 nights and loved every minute of our time there. Florence has so much more to do than the the usual list of well known places.