We had a lovely stay in Florence and while the apartment was quiet nice and comfortable there are a number of things to be aware of (some of which could easily be rectified by the host):
Location - very central and convenient to get everywhere. One end of the street smelt so strongly of urine that we avoided it. There were puddles of pee of the road and footpath.
Noise - while the street was not a thoroughfare for cars or pedestrians it did let in quite a bit of noise. Additionally, we got very unlucky with our neighbors (who were in the other half of the subdivided apartment) and could hear them arguing (yelling and banging), one night it went on until after 1am.
Communication - Monika was very responsive but we received an overwhelming number of automated emails via Airbnb and a separate concierge portal of which most of the information was not relevant/repetitive and full of rules etc.
Amenities and other - very basic level of amenity provided:
Towels - only provided 2 for a 5 night stay (we were however provided additional towels very promptly after requesting)
Pillows - only 2 provided, requested more but were advised there went any as it wasn’t a hotel
Kitchen - no tea towel provided and no plug for the sink
Keys - there were a number of keys, one of which activated electricity in the apartment that were all padlocked together. Only a minor item but got annoying carrying them around and not being able to leave aircon on etc.
Windows - the natural light in the apartment was lovely, but only one window opened, the other was padlocked closed
Toilet paper - only provided 2 rolls for a 5 night stay.
Most of these things seem quite small I’m isolation but once they all got added together over a 5 night stay it did get a bit annoying.
I wouldn’t not recommend staying in the apartment - but I would recommend shopping around for some better options.