Stefano’s place was great. From our first contact with him, he was very reliable and answered all of our questions in a timely manner. Check-in was easy, as Stefano lives in the building and gave us directions to the place and met us at the door. We were a family of 6 with 2 small children, and the place was definitely large and comfortable for all of us. As mentioned in other reviews, there are about 25-30 stairs to get up to the apartment. The apartment itself is very roomy with 3 large bedrooms and 3 bathrooms (all with stand-alone showers) and is as advertised in the photos. The location cannot be beat!!! You walk out the front door of the building and you are in Piazza Della Signoria with short walks to all major tourist locations in Florence. Many great restaurants nearby. I definitely recommend this place and will be staying here again if we return to Florence.