I had a wonderful stay at Paola's apartment in Florence! After traveling for a few weeks staying in some not as nice apartments, I was very happy to have a clean, spacious apartment (perfect for 2-3 people). Paola was not able to meet me at the home on arrival, but I had no trouble having her open the door remotely. Her binder provided extensive information on how to work all of the electronics and had lots of information on sightseeing. My friends and I quickly made ourselves at home and enjoyed the welcome bottle of champagne! The apartment is in a good location, safe and a short walking distance to all the sights. It is possible to walk from termini station as we did, which is about 20 minutes. If you starving upon arrival like we were, I recommend Pizza Man right around the corner! I would definitely stay in Paola's apartment again.