The apartment is very comfortable, in a fantastic location. Maurizio is quick to answer and find solutions for issues that may arise. For example, we had an hour and a half before leaving for the airport when we wanted to leave the bags at the home while the cleaners were there. He was ok with that and we really appreciated it. The only snag with the place is the stairs, as others have mentioned. If you have big luggage and/or elderly travelers or babies, going up and down four flights of steeps stairs is difficult. Personally, I would stay here again and pack lighter next time! The home is well-equipped, each room has air conditioning, and small touches - salt/pepper/sugar/ a bottle of wine - make the stay even more comfortable.