Grazie Gabriel and Nic for being such great hosts on our recent trip to Firenze, Italy! Our flight could not land at the Firenze Airport and we were rerouted which caused a later arrival time. Every time I called with an update I received an immediate answer from the office. When we arrived in Firenze, I phoned and Gabriel was not only prompt but was at the apartment when we arrived!! He was very patient and courteous and made check-in and check-out instructions so easy. The apartment was great!!! We loved the location, very clean, new flooring, paint, bathroom, appliances, etc. We have already recommended this apartment to friends! We hope to be back! Ciao