I didn't meet Lorella in person but she was extremely responsive with messages, especially with check in which made it much easier.
Location is incredible, right in the heart of the city so walking everywhere is easy.
There was no street noise, though the cathedral bells can be heard in the morning, but it's a nice way to wake up than an alarm!
The place is small (as stated in the ad) but it is definitely fine for a few days and has all you need.
There was a lovely bottle of local wine left for me which was exciting to see!