Our hosts were excellent, flexible with our arrival times - which changed twice - they kept in contact. They provided lots of very useful information and answered all our questions. The apartment was exactly as shown in the advert and incredibly clean. Everything was shining and new - such a pleasure. Comfortable beds and high quality linen. Well equipped kitchen. We were near a bus stop (all bus info provided by hosts) and a great bakery and nearby restaurant also recommended by hosts and also excellent. Private secure parking 2 minutes away. When we return to Florence we will certainly stay here and would recommend it to all our friends.