First with the good. The apartment is as described, in a nice building with a lift, in a great location and Michelangelo was very friendly and helpful. However, there were just a few things that made the apartment not as great as it could be. The view was great on the terrace but there was a horrible smell that kept us from staying out there. It might just be the time we stayed there, who knows. Also, I think needs to be a little more pest control. We saw several bugs. It wasn't overwhelming but it is a problem that can probably easily be fixed. I think this apartment could really be a great spot in Florence with just a few adjustments.