On the pros: The place is nice, well located, clean and has everything you could possibly need. It does get hot and there is no AC but the fans did well and I personally had a good night sleep. Shower is good to.
On the cons: My husband ended up sleeping on the floor cause the mattress could be changed for a new one, it is already very worn out.
We arrived at 9am to Firenze and the host was well aware of that, we couldn’t let our bags before check in at 2pm cause there was people on the place. Me and my husband felt like it wasn’t very professional yo leave us walking around with the bags for almost 5 hours, at the beginning I said “ok is not her responsibility to have the place ready before 2pm but when we finally enter, on the entrance table there’s a flyer about bag storage for $1/h, that’s what really made us mad, we had a horrible morning, with our bags, the heat, not having signal to communicate with the host all the time, she will keep sending me messages like “now you can come I’ll wait 5 min”, but since I had no signal I couldn’t see them, this happened 3 times at random moments.
If she would have told us that information from the beginning our morning would have been completely different.
I still recommend this host, but in my opinion communication with the host about check in could be better.