While Guido did not immediately meet us, he left clear instructions on how to get to the apartment. He came by shortly after to make sure everything was in order and made us feel at home. Over the next few days he also remained in contact and even came by after the first night we spent there to check that we were ok. Guido has also left a helpful folder with a detailed map of the apartment's surroundings, as well as instructions for how to operate things in the apartment, like the washing machine, ceiling fan in the living room (there's a remote!), etc. The apartment itself is lovely, if rather high up a circling flight of stairs. It has a portable AC unit which is in the corner of the bedroom, which, if a bit noisy, does its job in cooling down the apartment. The apartment is located just next to the Piazza in front of Sante Croce which is surrounded by a couple of good restaurants. There are always buskers playing music in the square, which is a delightful accompaniment to dinner in particular. It is sufficiently far from the centre of the attraction in Florence (the Duomo) for some peace and quiet, but as Florence itself is not a huge town, is still well within walking distance of all the attractions.