Cristina was very responsive from the moment I booked my stay at the apartment, and provided all necessary information in a timely manner. She cheerfully met me at the cafe across the street from the building and took the time to show me all the amenities of the unit which was perfectly appointed and extremely comfortable. I was able to do a quick load of laundry right away and had plenty of space to unpack and re-pack my bags. The apartment is literally steps away from everything! I was able to tour all of the main tourist spots of Florence as all were easy walking distance from the apartment. Cafes, restaurants and San Lorenzo's market (great for souvenirs!) were all very convenient. Plus the view of the Duomo cannot be beaten!! I can't wait to come back and visit again.