Living in Novella House was a very pleasent experience.
We got a big apartment for 10 people and had no issue with space at all. The apartment was big, and as good as in the pictures.
The location was fantastic, very central in the old city, close to everything.
We spent 2 days in Florence an had no time to loose so Francesco helped us to find the best places to go and a sightseeing that picked us up outside the door.
We had the pleasure to meet Olga as well and got help ordering taxis that picked us up on time to take us to the airport.
I warmly recommend Novella House to have a pleasent in Florence and Francesco and Olga som great hostess.
We would definately stay in Novella House next time we go to Florence