I absolutely loved my first stay in Florence at Marco's single private room. He provided me with so many great local tips, checked on me multiple times to see how I was doing, if the wifi was okay( no host has ever asked me that!) -- It was the most official and hospitable airbnb stay in my entire history of airbnb. Most people are self check in and you figure out the rest, but he went above and beyond for me. Thank you Marco. I will recommend him to anyone. Grazie. Ciao