Antonio and Laura were very easy to reach, responsive and willing to accommodate a shift in my arrival time. The location of the apartment is super convenient to both the train station and the bus to the airport as well as right in the heart of Florence. I had forgotten the apartment was on the third floor with no elevator - good thing to remember when traveling with luggage! My bedroom and bath were very nice and quite private. The common space is rather sparse but then, I was in Florence to see the city and not hang out in the apartment. All in all, a comfortable, well located place to stay.