We arrived 2 hours before check-in time. A day before arrival Emanuela told me that she would do her best to prepare the flat for us, at the very least we could leave our luggage in the flat if we check in early. When we arrived, she was waiting for us at the door, flat was cleaned and ready for us to check in. Emanuela texted me the next morning to make sure we were enjoying our stay. She suggested several restaurants to go to and also made the reservation for us. Before we left Florence she texted me to see if I enjoyed my dinner and wished us a good trip back home. The experience we had with Emanuela were extremely pleasant. She is way above average as an Airbnb host.
Her flat is very spacious and bright with good lighting, day and night. It is very quite inside. Great location. My near 80 year old dad had no problem walking to all the attractions. The design of the interior is very cozy and clean, unlike many of other flats that have strange color combo or unmatched furnishings. With the great location of the flat, the cozy/warm/clean design, and the super host Emanuela, it would be very difficult to find a better stay in Florence.