The host and manager were both great and we were able to check in early. The room was quite warm for us, it was bearable with the window open but the bug screens on the window are hung like curtains so do not keep mosquitos out well. We must be especially delicious to the Florence mosquitos as we were covered in mosquito bites each night. It was too hot to close the windows so we bought insect repellant and the were able to leave window open until 6am when it gets very noisy at which point we had to close windows to keep out the noise. Make sure to ask for a fan.