The apartment is simple and comfortable in a beautiful, recently renovated and well maintained palazzo. It lies off a smaller secondary courtyard (not the main one by the entrance), so it is very quiet and private, although the building is on a busy pedestrian street. It is very conveniently located for enjoying the center of Florence and also the budding neighborhood around Santa Croce and the Sant'Ambrogio market, with the famous bakery of Patrizio Cosí and Vivoli ice cream just a pass away. The weather was quite warm (30 degrees centigrade) when we were there in May, but the apartment was always cool, being on the ground floor with thick stone walls, and we never had to use the air conditioning. The double bed on the upper half-floor is big, and the sofa bed downstairs is comfortable for two adults. Everything worked well: Wifi, bathroom and kitchen. The washing machine has a drying program, which came in handy. We never had to seek assistance from the company that rents it, but it was nice to know that they were available during office hours just a few steps further down the street. Their staff are fluent in English.