Location, location, location! Pamela's place was perfectly located. It was steps from the Duomo and the Piazza della Republica. We were able to walk from her place to all of the sites in Florence. It was perfect. As for the accommodations, they were simple, but very comfortable. Everything was extremely clean. It was perfect for our family of four (2 teenagers)! Also, it was extremely quiet. I was worried that because it was in the heart of the action it would be very noisy, but it was the exact opposite. Lastly, Pamela was a terrific host! She met us at check in and showed us how everything worked, etc. Also, she was very accommodating and allowed us to store our luggage with her after our scheduled check out so we could go on a bike tour.