Raffaella, was a fantastic host, she was extremely easy to communicate with and very quick to respond to any queries. The apartment was easy to find with the help of google maps and although Florence has a strange numbering system for buildings we managed it ok. The room itself was beautifully decorated and extraordinarily comfortable. We thoroughly enjoyed the balcony high above the street and found Raffaella to be the perfect mixture of helpful and unintrusive, she gave us the space we wanted for our Honeymoon. We would recommend this place in a heartbeat.