The apartment is beautiful, perfectly located and very clean. My husband and I stayed for four days with our three sons and enjoyed it very much. Having the washer/dryer was wonderful (although coming from the states we are very spoiled with our dryers - don't worry there is a drying rack that is helpful!).
We loved the keyless entry and while we didn't meet Nicole, found her to be responsive to our questions and needs. We enjoyed our stay very much!
As was mentioned in a previous review, you should keep the windows shut at night to prevent mosquitoes from entering the apartment.
Overall it was a wonderful experience!