We arrived an hour and a half earlier than planned to Florence so Paola was very accommodating and came to meet us straight away to let us into the apartment. The apartment is exactly as shown in the photos and is beautiful. The hosts had left a bottle of very nice wine which was a lovely touch. There was a booklet with lots of information on restaurants and Paola was always available to contact. There was Wifi and the TV had channels in English. The location is great as you are only a five minute walk to Pitti Palace and the Ponte Vecchio Bridge. There are two places to eat very close by Jessy's Bar and Trattoria Boboli which was very nice, there is also a shop right across the road and a supermarket five minutes further past the Boboli gardens. Overall this was a great place to base yourself for visiting Florence and the apartment is great to sit and relax after a day of walking round the numerous museums and galleries. Highly recommended