The location of the apartment is great - we would most definitely stay here again if we come back to Florence! Check-in was fairly easy to follow however no check-out instructions were provided, we just followed the same steps as the check-in. It is in a busy area and even though you are high up, the noise travels so don't expect it to be super quiet, especially on the weekend nights. We did have questions regarding how to turn the heat on in the apartment (it was very very cold when we got there) and with the wifi, but our questions were answered by Federico very rapidly!