We had a fantastic stay here! The loft is so beautiful and has everything!! Francesca was really helpful and accommodating, she provided us an introduction of the house, the surroundings and the city upon our arrival. There was even a small helpful guidebook printed on how to operate the appliances in the apartment. We accidentally locked ourselves out and she came to our rescue too. This loft is super centralised, 2 mins walk away from the magnificent Duomo with the BEST gelato around! Florence was our favorite destination in our Europe trip and staying here made our time there so awesome. Thanks Francesca!