Florjan was too kind to be cleaning the apartment so well before we arrived. He also explained everything quite well. Since we were tired with our train travels, a kid and our luggage being dragged up the stairs the only pain was having to stroll around Florence until he finished the cleaning of the bnb. The air conditioner and washer Is a boon in this apartment. Very nice room with a nice view and located in the heart of Florence with everything near by. If it's summer the only problem might be that the air conditioner cooling doesn't reach inside the rooms. We did face a little struggle while checking out again only because of the stairs.