Daniela's apartment was ideal for our stay in Florence. We enjoyed the location and local area very much and walked everywhere! The apartment was beautifully decorated, just as listed, with many facilities and supplies for our use. We especially appreciated the wine she left for us! Daniela was very helpful from the very beginning of the booking process and answered all our queries promptly., especially being able to accommodate us with an earlier checkin. We did not get to meet Daniela personally, but were met by her neighbour who was very friendly and helpful. There were some problems with the Internet connection, but this was dealt with promptly, although not resolved and did cause us some inconvenience.