This place can be great if you have the right expectations. Most importantly, the location cannot be beat. You are central to everything and the Duomo is practically on your balcony. However, I felt the pictures made it look more luxe than it actually was. The accommodations are sufficient but that is it. The bed is comfortable and the space is clean, but they have definitely had water damage in the bathroom and part of the subfloor is missing, causing almost a hole in front of the bathroom. This is also an old building so hot water is limited. We had just enough for 2 brief showers each morning. For us it was fine as we were in town for a few days, but I do feel like you should have appropriate expectations before booking. The company also forgot to send us check in instructions beforehand so that was a little stressful; however, once they did contact us the day of they were very responsive in getting everything sat up.