Sonia was great! She provided very helpful instructions and answered all of our questions prior to arrival and once we were there. The apartment was just as described--very cute, spotlessly clean, and just as pictured. It was perfect for the four of us on our girl's trip! One morning, we woke up to no hot water, and Sonia sent her husband over within a half-hour to fix it for us. The neighborhood was also very nice--we walked everywhere and felt comfortable. Highly recommended!