Everything was perfect -- the apartment, the host, and the neighborhood. The apartment is beautiful, clean, and exactly as described. With two bathrooms and three bedrooms, it was perfect for our group of five (and could easily accommodate six). The high ceilings in the living area and large windows made the apartment feel spacious and well lit. The hosts were very helpful, friendly, and responsive. Our flight to Florence was redirected to Bologna, making us a few hours later than anticipated. Despite the delay, we were able to keep in communication with Albert, who was very responsive, and our host was waiting at the front door upon our arrival. When we return to Florence, we won't even look for another apartment because our experience at Albert's apartment was so wonderful. Our group all loved the apartment and would highly recommend this apartment.