The reality of Anna's place is even better than the pictures. The views from the windows are simply amazing. Everywhere you walk there are cool antique pieces. Anna's communication is excellent. We were walking from the train station and in unfamiliar territory so she was waiting in the doorway for us so we wouldn't get lost. She gave us a tour of the apartment, it's huge!!! She gave us a map and pointed out her favorite shopping and restaurants. She responded within minutes to any questions we had. This one was the favorite for my family of 6. Would definitely recommend.