Alessandro went above and beyond to accommodate me. I arrived earlier than expected, so he gave me a safe place to keep my luggage until check-in and also gave me a restaurant recommendation. I had a packed schedule, and he worked around my availability to help me get settled in by meeting me personally (and he made me an espresso). He showed me how to work everything in the apartment from the bathroom to the espresso machine. He left snacks and wine to make me feel more than we’ll come. I did not spend a lot of time inside the apartment, but the views were breathtaking and I got a great night’s sleep. I’m addition to the stay, he left me a secure place to store my belongings after checkout, so I was able to stay for longer than I planned and had a great time in Florence. The location is unbeatable. Next time I visit Florence, this will be the first place I look for my accommodations.