We stayed at Marco & Brunos apartment for 5 nights. There couldn't be a better location for an Airbnb than this. We took the train in from Rome to SMV and got a little lost walking to the apartment but that was our own fault. We saw Bruno waiting outside for us even though we were several minutes late. He kindly helped us with our bags, he was so sweet. He showed us around the apartment and gave us some great tips and restaurants to try out. We were absolutely exhausted so we actually went to the grocery store around the corner and made sandwiches for dinner.
The next day we went to Tuscany to look at wedding venues with our wedding planner and had a fantastic time. Like I said, the location is fantastic. That night we noticed that our neighbors were EXTREMELY loud. Screaming, stomping, yelling, slamming, from both children and adults, men and women. It was unbelievable. We come from NYC so we don't mind a little noise but this was on another level. It felt like they were in our apartment! This went on from at least 7pm-midnight. Needless to say we got no sleep.
The next day was my birthday and we went to the outlet malls (The Mall) via SMN. It took 40 minutes to get there and we had so much fun and bought a lot of amazing stuff at a great discount and had lunch at the Gucci Caffe. When we got back, we decided to have a beer in the little courtyard area of the apartment. I called my mom to let her know we were safe and sound. At this time it's probably 10 o'clock and a note from above falls on my head telling us to be quiet and stop making loud phone calls. I was perplexed. I immediately said "hello? hello??" and they shut their window. I am NOT a loud person and neither is my fiancé whatsoever. It would've taken this person 1 minutes to shout down to us, instead they look the time to write us a letter!!!! Needless to say, this made us feel very awkward and uncomfortable so we continued the rest of our evening inside. It was a shame because it was a beautiful night and we wanted to enjoy my birthday.
The following few days were great and we really enjoyed our stay. Bruno and Marco made dinner reservations for us and always answered us promptly if we needed anything. They truly take pride in their business. Unfortunately, the yelling and screaming persisted through out our entire stay, early morning and night. I know they have a few other air bnb locations which we would love to check out next time we're in Firenze, but sadly the noise level was very frustrating for us.