We arrived at the centrally located studio and found everything relatively clean and tidy. The complementary bottle of wine and the ample supply of capsules for the coffee machine were a nice touch. However, we had some problems.
When we initially booked we were charged more than the quoted rate. Barbara explained that she charges more at peak times. We feel that this should be prominently displayed on the website.
Whilst settling in we found 2 half-eaten hamburgers in the fridge which we found disgusting. The website clearly makes reference to a kettle, there clearly was not one. Barbara stated that no one had ever complained about this before and that we should use a pot to boil water. She stated that they are Italian and drink coffee.
The one towel was badly stained.
The washing up cloths were filthy and could not be used.
On a minor note, there was hand soap and shower gel, but no bar of soap.
We are seasoned Airbnb users and during our current trip to France and Italy we have stayed in numerous establishments and given them all 5 stars. This is by far the worst that we have encountered.
Not recommended.