Guido was awesome, his place was superbly located near great restaurants and near all the best sites. The living space was the perfect size with an elevator which was a great bonus. Being up a couple of stories gave you a quaint view out the windows of the streets below. The bed was the most comfortable we had on our whole vacation, best sheets, nice mattress, great size. The place could have been a bit cleaner, the shower could have been a bit updated and shampoo/conditioner and soap probably should have been provided. Loved our time in Florence and overall this place was a good value, and to Guidos defense he did ask how everything was and those things were not inconvenient enough to complain.