Apartment was good.
Chiara, was good in check in
Our train arrived late from Rome at 11.30 pm and we checked in 12 pm
She came to get us checked in
Bathroom was nice and clean
The washer was very useful
She booked a taxi for us and she explained and gave details to get around Florence
The lights tripped a couple
Times and was easy in the room there is a switch board just put the switch on
She came to show us how to fix that at 9 ish pm
Instructions should have been more better but anyway no
big deal.
Close to City center by taxi.