Lisa arranged to meet us outside the apartment; we got a little lost and she came and found us. She showed us around and gave us all the information we needed (she also had helpful guidebooks and other materials to make the stay easier). The apartment is FABULOUS. It is big and elegant, clean, with a great kitchen and bath. It is right on the Piazza Signoria (number 1!) and overlooks sculptures, cafes and museums. It is steps from the Uffizi Gallery. Outside the window, it's like a carnival: tours, bicycles, horse-drawn carriages, musicians. This might possibly be a problem for those needing a lot of sleep, but for everyone else it's just a dream come true. I want to go back already!!