Isabella is a great communicator, check-in was a breeze and the place is excellent. Very clean, had everything we needed. Perfect location. Close to train and bus stations, and the street car T2 line. The only small downside is the 4 floors walk up the stairs, especially after a long day of touring the city. But the stair climb was expected, as I read it in the description of Isabella's place, it was just tiring after a long day. Everything else was great!