Gian was a very helpful host during our stay in Florence. We were able to get to the apartment easily with his instructions and the apartment was beautiful. The apartment is on a busy street in Florence and everything in Florence was within walkable distance. Though, being on a busy street it got a little loud at night... During our stay we had some issues with the shower drain but Gian was very quick to respond and offered to have a plumber come ASAP. Overall, great time in Florence!