About he place:
The room and the appartment are very nice. Both are well organized and decorated and the room is quite big. The bathroom is very big too and it is clean. It is a little bit away from the historic sites but if you want to be in a quiet place to have some good rest then it is a good choice.
Our experience:
We didn't meet Roberto at any time during our stay. We arrive to the apartment in the morning just to leave our luggage and came back at night hoping our room was ready but it wasn't. We had to wait until 10pm (after various messages) for a friend of Roberto to come to clean the bedroom and everything.