We really enjoyed our stay at this apartment in Florence! It was very spacious and clean and the location was great! We had a bit of a problem getting in to the apartment since we arrived late due to construction traffic delays on the road, but it was resolved satisfactorily by Francesco and his kind mother. Francesco was very kind and helpful. I would recommend this apartment for anyone wanting to experience Florence...just make sure you have a cell phone or a way to communicate other than email.