The apartment is spotlessly clean and has all the amenities you would need during you stay. Gloria was very welcoming and has put a lot of thought into designing the apartment. The only slight thing I would warn people about is that the walk into the centre is a good 25 mins. We love walking and during our stay in Florence we clocked up 70,000 steps in 3 days!! (Sore feet) and we just felt that the hour round trip walk every day back to the apartment was more than we had thought. But, you can get a bus which is practically outside the apartment or you could get a taxi!