We were extremely happy that we chose this apartment. It was spacious, full of character and had everything we needed. Michele is a very thoughtful host, all communications prior to our arrival were very prompt and helpful. He was there to meet us and showed us how everything worked in the apartment and then gave us a 5 minute tour of the immediate area, pointing out shops we might need, where the bins were etc and recommending local restaurants. The beds were comfortable, the apartment warm and the shower good. We had everything we needed and the little balcony is a lovely bonus. The neighbourhood is very charming with everything you need, some very good restaurants, some nice atmospheric bars in Piazza Santo Spirito (a minute's walk from the apartment), a local feel, not too touristy and yet still close to all Florence's main attractions. I know Florence reasonably well and have stayed in several areas, this is probably my favourite and I wouldn't hesitate to stay here again and would recommend this apartment to my friends. It is up a flight of stairs so wouldn't be ideal for someone with mobility issues, but would be perfect for a couple, a family or a group of friends (as we were on this occasion). I thought it was also very good value for money.