Pierpaolo greeted us at the train station and walked us 5 short minutes to our apartment. He helped us with our luggage into the apartment. The apartment was immaculate and had every thoughtful touch a guest could want, including fresh orange juice, water, cafe, and tea! He also gave us a map with places he suggested we tour or visit. Pierpaolo gave his number to reach with questions anytime and he always answered ya promptly and offered us assistance. He booked a tour and arranged for taxi service for our very early morning airport departure. The attempt itself was spacious and very comfortable. We would come back here anytime we are ever in Florence! Pierpaolo was the most amenable host you could ask for! Truly perfect stay in Florence!