We stayed here for 3 nights in early November. The communication from Samuel was excellent from start to finish. It was raining upon our arrival and Samuel met us right outside the building despite our being delayed almost an our. The apartment is on a bustling and busy street right near the ponte Vecchio, but very conveniently located in the heart of Florence - all major museums, attractions, gardens, and points of interest are within easy walking distance. The apartment itself was a bit utilitarian and the renovations and finishes were on the cheaper side. That said, the bed was comfortable, the shower was good, as was the washing machine - essentially we had everything we needed. All-in-all a reasonable value.