The view is quite spectacular and just as pictured (though not actually 360 degrees). We kept the curtains open the first night to enjoy the views of the Palazzo Vecchio at night and at sunrise. The room is pretty small, but the high ceilings and huge windows makes it feel very spacious. It was great for two people, and maybe ok for family with small kids, but I wouldn’t recommend it for more than two adults. The location is perfect for exploring Florence by foot and there are great dining options nearby. There is even a bus stop very close by, but the buses are completely unreliable and no one sells bus tickets. The WiFi worked well, as did the AC. There was good water pressure and hot water in the shower (from which you can also view the Palazzo Vecchio). Beware opening the bathroom window for ventilation however; we were completely chewed up by mosquitos. There was also no shampoo. I was prepared for a lack of conditioner, but was expecting at least some shampoo. There were ample towels and toilet paper. The “kitchenette” is a little odd, being located in a wardrobe, but does the job. I wouldn’t try to cook any big meals here, but why would you with so many great restaurants around. The room was surprisingly peaceful and quite given its location on the Piazza della Signoria, right until about 11pm, at which point base-heavy music would start playing from below. With earplugs in, it was mostly tolerable. I'm not sure I would splurge on the room again, but for our first visit to Florence, it was a great experience and I would definitely recommend it.