We had such a nice time at this apartment that we ended up staying for an extra week! Caterina was very attentive and would text back immediately whenever there was a question. The apartment had a lot of space and was bigger than I anticipated. Since it is facing a courtyard it is very quite and you can’t hear any cars from the street. The only downsides were the washing machine (located outside) and it was maybe slightly dark since it was on the first floor. But other than those two minor things I think this apartment was great for my 3 week stay in Florence. Would recommend!