The apartment was ideally located, spacious and clean. The steps were fun, and kept us fit.
We felt a couple of tourist brochures would've been useful - a city map, perhaps. There were a few wonderful coffee-table books on Florentine art and architecture, which gave a good background to the broader history of the city.
Shortly after arriving we had a minor disaster and texted Giulia for advice. We were disappointed that she didn't reply. We eventually found a friendly shop-keeper who made some phone calls for us.
Overall, a very clean, basically furnished apartment in a great location.