Upon arrival, Michele was very warm and welcoming. He took his time showing us places we can visit in and around Florence on a map also explaining everything around the apartment. The location of the apartment is very good, around a 17 minute walk from the train station and a 5 minute walk to the duomo. Micheles place was very clean and well presented however there was no iron or ironing board. I also found it a little noisy at night as the entrance door to the blocks of apartments on the floor was very loud and the hot water in the shower only lasted for about a minute. But on the whole it was a good experience!