This apartment and the service we received was fantastic. On arrival Gentiana met us with a very warm welcome, spent a great deal of time going through the apartment features and then a full summary of what to do & where to go in Florence. Her local knowledge was amazing. She even walked us to a good local restaurant for lunch! We took a day tour through Tuscany with Artan and this became one of our holiday highlights, thank you. The three bedroom apartment had rustic charm and was excellent for our group, two couples and a teenage son. The location close to the main train station and then all the local attractions made our Florence visit a dream come true. We will be back!