This was my first time using AB&B. I was a little wary. I've had properties look fabulous online only to find that the pictures must have been taken years ago.
This place is just as nice as it looks online. Francesco was waiting at the apartment when I arrived from the train station. He showed me the whole apartment and answered my questions about the area and restaurants.
While staying there I had a couple of questions that I emailed and they were answered promptly.
I was traveling with friends that are a married couple. There was plenty of room for us for 6 days.
Florence is a compact, easily walkable town and the apartment location is great.
My friends don't travel much and they were worried about safety. We felt extremely safe in every area that we visited.
I would highly recommend this apartment. While searching for properties I found very few properties that had beds larger than doubles, which this apartment did. It's also on the first floor. Most of the apartments that I looked at were on higher floors with no lift since they are in very old buildings.
My friends that don't travel very much asked me to include some complaints. They were evidently disappointed that there was no landline. I don't see this as an issue. All 3 of us were traveling with our cell phones. They were also upset that there were no instructions for the use of the washing machine. A "problem" which could easily have been fixed via an email to the very helpful Franchesco. Fellow travelers brought the wrong adapters for Italy. Luckily I had brought a couple extra. I didn't find out until after we had left that they had also bought the wrong converter as well. They used a hair straightener without a converter. I was glad that we didn't blow any fuses. I don't remember if using correct converters is covered on your information sheet Francesco. If not, maybe you could add it for ignorant travelers.