Stefano was an easy and accomodating host, there when we arrived and had answers to all questions. He was very responsive to issues even during a holiday period. Our family enjoyed the stay very much in what is a piece of Florentine textile and art history (it is a former art gallery). The place is lovely, spacious and has an excellent location right on Piazza Signoria. Furniture is all of a good quality. It was a bit noisy from outside sometimes in the mornings and a bit breezy in some of the rooms.