Our experience was great! Caterina was an amazing host. She found us in the streets of Florence when we got lost, negotiated a deal with the parking garage near her house, offered great recommendations for food (so good), and had an amazing home. The apartment was equally amazing. Big enough to feel more like a home than a hotel, beautifully decorated, and great bathrooms (plural). Location was also great - just south of the river, so less tourist. It was also near Placa Santo Spirto - which had great places to eat and with a good mix of locals and visitors.