We had a wonderful stay in Francesca and Bruno's spacious, well equipped and very clean apartment, which is ideally located for the main attractions of Florence. All those thoughtful extras such as breakfast supplies, milk, coffee, tea, travel books etc. were very much appreciated. Francesca and Bruno were extremely friendly and helpful throughout the process and, if necessary, we felt we could contact them during our stay, which was reassuring. They also offered to book us a taxi to the station. We would stay again and have no hesitation in highly recommending this apartment.