Spent 3 nights at Villa Maggio and while the room itself is as advertised, the representation is comparatively unresponsive; unsupportive and evidently incompetent. The hapless agency commissioned to represent this property is obviously unaware of the basic functionalities of Airbnb such as assigning a co-host since we were berated upon departure for not messaging the number on the “voucher” that was provided to us (not the representative who we were in contact with since confirming the booking).
Basics such as duvet covers were also seemingly burdensome and even a bottle of water was too much to consider in the 7-hour turnaround time required to prepare this studio apartment.
It is agencies like this who attenuate the trust and otherwise positive encounters experienced on this platform.