Great experience all around! Donatella was always very responsive and was patient when we had to push back our arrival time twice due to a delayed flight. The check-in and check-out process couldn't have been easier. The apartment is bigger and better than we imagined. The location can't be beat. So close to everything. As others have mentioned, it can get noisy at night - but it's a tiny tradeoff for such a central location. We would definitely stay here again!!