Silverio was amazing! He took time out of his day to come get us from the train station (and even took us back on our departure date!) and took us to the place. He made sure we had a city map and showed us many places of interest. He showed us how to use the doors and gates, which were a little different than in the states. When we couldn't figure out the door, he came back and showed us again how to get in. The apartment itself was clean and perfect. Plenty of outlets for charging your stuff. The bed was nice and firm with firm pillows too. There was a heater that helped for when the nighttime air crept in and cooled everything off. The apartment was three blocks from a market, a block from public transit, and about 10 minutes from the Duomo. The best part about the apartment was that it was closer to where locals lived and so not as touristy. Despite being near a busy street, the noise level was incredibly low. We would absolutely stay here again! Our very first trip to Europe was made even better with Silverio and his place. Thank you for an amazing experience!