This apartment is incredible! The location is perfect - literally at the center of everything in Florence. We did not have to take a taxi once during our stay. The apartment itself is as pictured - very nice and clean. The AC works very well if you are there when it is hot out! The apartment is up 2 flights of stairs, but we were able to get our bags up and down. There are three locked doors between the street and the apartment, so it felt very safe, which was especially important for us as we were two women traveling alone. I really can't say enough great things about this place - it is a must book!