Really great location. Quick and and responsive communication from host. One of the best value places I could find for this location in Florence.
Lots of stairs to get to the room, but this was known from previous reviews. Keys were not in lock box as instruction noted, but host was very responsive on WhatsApp, and clarified that cleaner was cleaning a different room and still had the keys. The cleaner helped open the front door, and handed off the keys in person. What could’ve been a bad situation was resolved within a minute thanks to the fast and responsive communication.
Last thing to note is that AC unit is super old and requires you to stand on a chair and point the remote right at it to work, but after getting it to work, it was able to cool down the room adequately.