Agnese - Thank you for a lovely trip to Florence! This was one of the best Airbnb experiences my husband and I have had. The apartment is beautiful - just like the pictures. The location is excellent. We did not take a single cab while in Florence. Agnese's father, Sergio, kindly picked us up from the train station when we arrived to Florence and promptly picked us up on the day of our departure to take us back to the train station. We tried to give him money, but he refused. He is such a sweet man. We were welcomed with a bottle of Chianti, fruit, snacks and water/juice. There was so much attention to detail... I truly, truly appreciate it. It made my day. We were exhausted when we arrived, and Sergio made recommendations for a lovely and leisurely evening. We will definitely stay here again when we come back to Florence! Thanks again! :)