This was by far my best Airbnb experience so far. Azadeh was incredibly nice and helpful. It was a warm day when we arrived and as soon as we got into the apartment, she had cold water waiting for us in the refrigerator. She then proceeded to sit down with us and give us tips and how best to spend our one day in Florence, using a map that she provides to guests. She also had a list of restaurants, gelato shops, buffets, and markets that she personally recommends that helped us find a place for lunch and dinner.
I wish we had more than one day to spend here, as the city, as well as our hosts, were fantastic. I highly recommend staying here.