Despite our language barrier, Francesca was extremely warm and helpful. She promptly responded to all our inquiries while we were out and about.
She went out of her way and met us at the bus stop, not to mention a bottle of a red wine awaiting us at her apartment.
As for her apartment, all pictures are accurate. And just for information, the apartment is on the second floor and there is no elevator. Navigating the stair with luggage to the apartment and the stairs to the loft where the bed is, might be a little difficult for older people. But it is great exercise to burn the calories from the delicious food the offer at the nearby restaurants.
Francesca, thank you again for making our staying in Florence pleasant and memorable!