Francesca's place is super cute, very 'Tuscan', with a lovely window to let in some cooler air after 30+ C days. We felt very relaxed and at home. We got a bit mixed up with the instructions for getting there but communication was quick and excellent. Rosa was there to welcome us, and the bottle of wine was a special touch. There were a few books to give more information on the local area which was great The apartment is in a great area, fairly quiet, but really close to everything. We walked to the station for a few day trips to Lucca and a winery tour. We were really glad to have some time to relax there as we have been travelling for a while. We would certainly recommend this apartment for a stay in Florence - just don't book for only 1 night as you will be sad to leave!