Very spacious well located apartment with a lot of natural light. The AC units are extremely noisy but they work nicely. There is an elevator if you have luggage which is nice. Lorenzo was helpful when we had a few issues with cleanliness and quickly resolved. Please note you will need to buy your own toilet paper, paper towels, tissue, and trash bags if you use up the one that is initially provided. Overall it’s a solid booking for a stay in Florence