Gloria was an amazing host. We got into Florence on New Year's Eve and she picked us up to avoid the chaos within the city. She even booked a reservation at a wonderful local Resturant. The apartment was extremely comfortable and very cozy. I was afraid that it would be cold, but the temperature was very warm and comfortable. The kitchen was very modern, but easy to cook in. The neighborhood was within walking distance to all the major attractions, including the train station. Overall my family and I were very pleased to have stayed and we will definitely book again. Gloria was the nicest host and really went out of her way to ensure we enjoyed our stay.