This was our first time in Florence and we had such a great time living in this house. The house was exactly like the pictures. It was spacious, clean, and at the perfect city center location. The beds were comfortable and Luca was very helpful in providing a crib for my baby boy. We had a little hiccup on getting a coffee machine and also couldn't find the hair dryer, said to have previously been stolen. But Luca was quick to replace the coffee machine. We didn't know how to use the industrial stove, but Luca was quick to also stop by to show us. There was also a fan for my husband since he runs hot, but we didn't have to use it as much since it was October. Since it was in the central location, it was quiet noisy and night and Luca provided ear plugs. I brought a noise canceling machine for my baby boy and it worked out fine. But they do have constant music and parties going on at night below. So if you're a light sleeper, you'll need ear plugs. Other than that, the place had a lift and it was nice and easy to get around for my baby. It has had a long hallway so he can run back and forth. My baby enjoyed it and we enjoyed it. Luca and his partner have been quick to help and provide what we need. Will definitely stay here again if we come back.