We stayed for 3 nights in Leonardo and Annalisa's home and we had an amazing time. We only met Leonardo during our stay and he was very welcoming and helpful, he met us at the apartment when we arrived and explained everything we needed to know about the apartment and had a guide of the city and recommendations for restaurants and places to see. Whatever minor problem we faced during our stay Leonardo always answered right away and was at the apartment in 10 minutes to help us, and overall the communication was excellent. The apartment is as shown in the pictures, beautiful and very tastefully decorated and we felt at home right away. Although we didn't cook anything during our stay the kitchen was very well equipped and had everything you might need during your stay. The location is excellent, only about 5-6 minutes walk from the duomo, and has a beautiful view of the market. Also there are great restaurants right outside your door. Overall this was an amazing first experience with airbnb for us, and if we are ever back in Florence we will definitely book this apartment again. I highly recommend it.