The good things about the apartment are: it is very near the S.M. train station so we could easily walk there with our luggage..no need for an expensive taxi..also you can get to the bus station easily, where we took a bus to Venice, just by going along platform 16 at the train station and down a slope. ( The bedroom was spacious and clean with enough hanging space, . The beds were comfy and we were warm which was not always the case for us in Italy in October. The bathroom was shared but it wasn’t a problem and it was clean and I was happy to find a hairdryer in there which was very useful. It was a very good shower. There is a very cute, friendly dog there. Fabiola’s boyfriend is a very polite, calm person who treated us respectfully. Fabiola was flexible about our arrival time and waited in the apartment for us to arrive at 2.30pm. She also gave us a map of Florence which was very useful We were able to use the kitchen which was useful. Breakfast isn’t provided, so we made toast in the morning. We kept a few items in the fridge and there is a small supermarket quite close. The negative things are: There was a lot of street noise from the café/bar below- on our first night we were kept awake until 3 am by talking and laughing –maybe there was a celebration going on. On the second night it wasn’t so bad, only 1.30 am!! But I played music on my laptop to help me sleep. I guess you might get a lot of noise anywhere in the city though so you’d need to decide if you want to put up with this in exchange for being close to the station and other attractions and also because the price per night is good – I suppose you could use ear plugs!. DO NOT press the door buzzer for more than one second as it makes Fabiola mad Also, there was a misunderstanding about what beds we needed – I asked for two separate beds for me and my son but somehow she misunderstood and had made up one double bed, so try and be very clear about how many beds you need. She did sort it when we went out though. You may not use the washing machine, despite what it says about a washing machine in the details (or at least it did at the time I booked it) it says you can pay 2 euros if you have no laundry soap and only one washing machine for everyone etc so, when I booked it, I expected to be able to use a washing machine just once, so this was very inconvenient to be told emphatically that we couldn’t use it. Overall, if you’re travelling on a budget and want to use a kitchen and be near the station, then give this place a try but bring...