This was the first time staying in an apartment in Europe. I didn't know exactly what to expect. When I opened the door to the apartment, escorted by the host's family member, which was agreed to before my visit, I was so happily surprised. The apartment was spacious, neat, clean, comfortable and most important, I felt very safe. My host supplied the apartment with everything I needed for my month-long stay. She also encouraged contact if I had any questions. A binder was prepared and left in the apartment with lots of reference material and suggestions for sights and restaurants -- very helpful. The location was fabulous, just steps away from Ponte Vecchio bridge. The city is very walkable and the train station is very close, so I was able to take a few day trips. I hope I have the opportunity to stay at this apartment again the next time I visit Florence.