Paolo was not able to meet us when we arrived, but sent his brother in his place. Stefano was absolutely amazing! He took the time to go over a map that he and Paolo had created for their guests, making excellent recommendations for places to visit and eat. (He was spot on about the Bardini Gardens---absolutely splendid!) The apartment was very cute and even better than in the pictures! It was so easy to walk everywhere and take it all in. My only complaint would be I didn't book enough nights here, and wanted to spend even more time in this beautiful city and this lovely apartment!