Once we had booked the apartment we received very good communication from Francesca. However when we arrived, our greeter was not there as he was sick and there was a small delay getting in.
Once in, the apartment was everything we hoped, well furnished, lovely location with views of the Duomo - as the description said - beautiful apartment! There was a 10 minute walk to the centre with then only a short walk to the river and Uffizi.
I recommend the apartment with a word of warning - it's on the third floor with no lift. But on the plus side, we were all fitter when we left and it was well worth it :)