The apartment is in a building directly across from the train station. It wasn’t too noisy, when the window was closed. The building felt safe and the location is very convenient to many places in Florence.
It is a small apt.
When I arrived I found the floors to be very dusty and the refrigerator didn’t work. The owner was notified and he swiftly bought a new one and replaced it himself within a few days. He graciously offered to have the apt cleaned again but it was too late as I cleaned it. The manager kindly refunded the cleaning fee.
They do care that their guest is satisfied.
I’ve suggested a coffee pot and more cooking utensils to them. Overall I’d recommend the apt for 1 or 2 people at most.