Lovely place! Leonardo is an amazing host and was extremely helpful at check-in. He even brought the check in forward by and hour to accomodate our early arrival. He gave us some great tips on how to enjoy Florence and also booked a taxi for us to get to the airport early in the morning (3:40). The apartment location is brilliant. It is neat and clean. The bed and pillows were super comfortable (very important for me). The only negatives are that there are a few spots in the apartment where the cieling is low, that you need to watch out for and that it is on level three with no lift. The positive sure outweigh the negatives and I highly recomend this apartment.