This was our first time in Florence. Valter was the most amazing host. He always promptly responded to all my questions and was friendly and professional. He met us at the apartment which was easy to find. He walked us through the whole apartment to show us everything. He showed us how to open and close the shutters, explained the house rules, sat with us to share information about local sights & restaurants, gave us a map and description of each place. He even gave us a few pomegranates from his garden. The amenities were exactly as stated in the Airbnb description. We would definitely stay at one of Valter’s properties the next time we come to Florence.