The flat is definitely located in a good area, very safe and there’s even a little small cafe type place below when you first walk in! At the start of my trip it was going well, Chiara’s husband met me and was able to let me in. I even lost my phone and they helped me recover it! The flat is cute, can get a little warm if you turn off the AC so I don’t recommend that. The home is well stocked with dishes and some seasoning. Unfortunately I was unable to use the tv because the remote didn’t work, and when I asked for batteries the host ignored it. Also if you want to wash clothes, you’ll have to buy detergent as it wasn’t provided and when I asked the host she mentioned to buy some. Lastly, I had to leave the day after my class ended due to a flooding emergency back home, it was one night early, I gave a request as soon as I was notified of the emergency and the host ignored the request and then denied when support asked her about it. Unfortunately she’s trying to charge me for a night I didn’t use due to an emergency. Hope you’re plans don’t change because you won’t get money back, just be cautious of that.