This apartment was absolutely stunning! Brand new everything and the best location!! Close to train station and super close to the Accademia, and Duomo and all the shopping any girl could ask for. The bed and pillows are comfy and it was super nice to have a duvet. It was like being in a 5 star hotel. Silvia is extremely nice and was helpful with our questions and always got back to me quickly. One day before we left Canada I asked if she had a hair straightener and she replied no, but then the next day she told me she bought one for me to use! I thought that was so sweet of her! And now any girl that stays at her place can use a hair straightener :-) We asked her where to take the garbage at end of our stay and she replied, "don't worry about it, you're on holidays". To us that was just awesome.