Rolando kept in great contact before check in and during our stay. The location is amazing, right on tbd door step of the Pointe Vechio Bridge as well as the two main museums. My mum had the bedroom and I slept on a bed set up next to the couch, right by the window. Yes there is street noise but that comes with the location! Only issue is the very narrow bathroom which was hard to maneuver in. The lift works fine, wifi good and small kitchenette stocked with cooking and eatting utensils fine for boiling eggs and making coffee in the stove.