Great location and the hosts are very kind and communicative. Unfortunately the apartment was quite dirty (stained sheets, curtains, walls and couch when I arrived) and there was a leak in the ceiling that made my stay horrendous. It rains a lot in the winter in Florence and water literally dripped onto the bed which is not safe or clean. Overall my experience was not good, but I can imagine it would be a very nice stay if the place was cleaned professionally before tenants moved in.