We had a great stay here. The location is so incredibly central in Firenze, access to everything so quickly (and the Accademia is literally a 3-min walk away!) Even tho it was so central, the bedroom actually faces the courtyard and so it was very peaceful and quiet to sleep at night (the sitting room was such a great place to enjoy a glass of wine with the windows open and hear the church bells rings over the red tiled roof tops..sighhh!) Good restaurants nearby, and a market just across the street! Elena and Oliver were responsive and a pleasure to communicate with. They were also kind and flexible with check in. Only one thing I would keep in mind--the building has no elevator and there are 3 flights of steps to go up...it was worth it to us, but if you have lots of luggage, with physical limitations, or don't want to do stairs every day after a day of sight-seeing, it maybe difficult)