I could not fault our stay with Carlotta and Andrea: a three night stay was all too short given the beautiful apartment and our friendly, welcoming hosts. The location was great being only a ten minute walk from the centre of Florence. Upon arriving three hours late, Carlotta and Andrea were totally understanding, and, gdespite being in a rush, Andrea gave us his time to show us how to open the door with a lock that kept jamming (which was swiftly replaced the following day). The apartment was homely, spacious, and a pleasure to stay in with a sprawling open living room, bathroom, balcony and full access to the washing machine, and (importantly) the large and well equipped kitchen. This meant we looked forward to returning after a tiring day and spending time in the apartment - a rarity in our experience. Our room was clean and spacious, with large windows and a wonderful view of the street outside. Our only complaint is that we did not stay for longer!