This was in fact our first experience ever of Airbnb. This is a lovely apartment and in actuality it is every bit as charming as the photos lead you to believe - nothing has been exaggerated or staged. If anything, the description is even a little understated because there is a little sitting out area at the back which was not mentioned. The apartment was absolutely clean when we arrived (including the kitchen utensils). The housekeeper Mrs Rita is lovely and was waiting for us when we arrived - Mrs Rita showed us how to use everything in the apartment and even showed us how to make espresso coffee - which we then did every day following her instruction. Even though the apartment is very close to the market, it is quiet because it faces away from the street and is not at street level - we all slept soundly. Florence is a small city and you can easily go every where on foot from here - the train station is only 10 minutes walk away. We would stay here again.