We stayed 4 nights at Francesca’s places. It’s extremely well located (we walked everywhere - including to Piazzale Michelangelo), has lots of cafes and shops around and is comfortable. We loved the little touches in the apartment like the cookies & water. Even the bathroom had hotel like amenities. The kitchen is well stocked with equipment and you can cook if you wish. Check in was super smooth. Francesca was very helpful & prompt over message. It’s been made very clear in the listing description that this is 3 floors up & you should be prepared to climb up & down lots of stairs. The apartment is super huge & airy, and the AC was very helpful in cooling at night. Recommended place to stay in Florence!