Our experience was absolutely amazing with Alessandro! He provided absolutely everything for us and we really felt at home at his place and with him. First off, the room is huge and incredibly spacious and the bed is wonderful. Second everything is extremely clean and prepared for guests. He gives you room in the kitchen as well to store your food! The other room was our favorite because it was an old monastery so you had so much culture right there where you were staying. The location was fantastic and the bus stop is less than a minute walk from where the place is. Alessandro does an excellent job describing all the best places to eat and how to get around and had business cards of some of the best restaurants in Florence so you can really get an excellent feel for how Tuscan food is. He provides information on everything possible and he is incredibly easy to communicate with. We really loved his place and him and will definitely be back in the future! :)