The apartment is spacious, clean and in great location! At the heart of beautiful Florence! The communication was easy, but we didn’t like the fact that there was NOT a box with the keys at the entrance of the house. Not only, we had to be in a constant communication with the hosts about the exact check in hour (which was not easy when you do a road trip), but also we got charged 20€ because our final arrival check in time was some minutes after 20:00. All of this discomfort will have been avoided with a box or code system. At night , there was a terrible smell from the sewage toilet system! Probably it is not host’s problem but neighbourhood’s in general , but we couldn’t sleep at all. Also, the apartment is in ZTL zone, so if you need parking spot , there is one private near the apartment that costs approximately 35€ per day.