Unfortunately, our stay was not the best and was cut short. The check-in process was very disorganized and the communication between the staff and the company that owned the apartment made communicating even more difficult. Although online it states check-in is after 3 pm, be aware that your time will be scheduled according to their availability - ours was 4:30 p.m. I was not aware of this till after we arrived. I was told to contact my designated person 30 min prior to arrival but had to be reassigned to someone new because I was not receiving any responses.
The man who delivered the keys to the apartment was very kind and helped with our luggage. I knew any check-in issues were not his fault, considering he only works on the front line.
The wifi was essential for me due to working remotely and it didn't work or was not active. The shower also did not drain. When contacting the company for all of these issues happening one after another I was told they would alert that location, but a day had passed and we had no wifi, a shower that still was not draining, and no responses from the company. This resulted in us leaving early.
Overall, I was very disappointed with our stay. I was super excited about this Airbnb, being the apartment and the neighborhood is beautiful.