This was our second time staying here and it was lovely. We made a last minute request to check-in early and the host kindly arranged to have someone let us in early. He also gave us some great tips on where to eat. The housekeeper was very kind and welcoming too. Room was beautiful, spacious, clean and very quiet. And it is in the perfect location- literally an 8 minute walk to the train station and within 5 minute walk from the hustle and bustle of Florence. Highly recommend this place!