Great location, centrally located in Florence. The place looks much nicer than the photos. The place was very tidy and we felt very comfortable. We have no issues at all with checking in and out. The host responded back very quickly any time we had questions. No elevators, as mentioned in previous reviews. That was the only downside since we had large luggages but the location and amenities more than make up for that slight inconvenience. They also have luggage storage in a locked cabinet after check out in case you need it. We did not have to use that however but it was nice knowing there was that option. Overall, we loved our stay in Florence at Grandma Wilma’s place.