We loved everything about this apartment! It was perfect for our family of 5. The location is ideal - just a quick walk to any major destination. It was wonderful to wake up in the morning to see the hustle and bustle on the street below the master bedroom window, but the windows and curtains are thick enough to block out any street noise and light. Regarding check in: after a quick walk from the train station, we found Andrea waiting for us in the apartment. He showed us how everything worked and then gave us a brief overview of Florence on the map. He had great restaurant recommendations - many of which we tried and they were all excellent. If and when I return to Florence, I would definitely stay at this apartment again.
Our recommendations: the BEST gelato is next to Zoe restaurant. Also, for dinner try Tamero or Osteria in Piazza Santo Spirito - both wonderful. Enjoy!