This is one of the best AirBnbs I've ever stayed in.
The communication was always great. The apartment was easy to find and get into. It is basically a straight shot from the train station and to Ponte Vecchio. Very close to many of the sites and attractions. I would only recommend 2 things. #1..more pillows. I used all 4 just for me because they are so flat. #2..maybe have just 1 big bottle of water waiting in the fridge for guests. Especially since Florence gets so darn hot and humid.
Other than that, it's a great little apartment. I would HIGHLY recommend for others to stay here.