The hosts were very kind, easy to communicate with. The home itself felt different than the images — the images make it seem brighter, airy, and open, and it was kind of dark and cluttered. The shower drain also clogged and flooded the whole bathroom and unit. The host came quickly to help, but we had to mop and clean upon a post-travel shower. The location is central. We just felt disappointed with the pictures verses reality. Also—we overslept through the alarm for our 10am check out (so jet lagged) and the cleaning woman was very very rude to us altho we were SO apologetic. The host was understanding, but again, not the most seamless experience.