The apartment is in an excellent location, a five minute walk to the Duomo and Piazza Della Signoria. A convenience store is right downstairs and a larger grocery store that is even cheaper is on the same street walking toward Piazza Della Signoria (between Duomo and Piazza San Lorenzo). The instant coffee in the unit was about out and there were only two sugar packets in there so we had to go buy our own to make in the morning for the three of us. The shower and/or toilets in the main bathroom made pretty loud noises but not sure anything can be done about that. The WiFi was incredibly fast and reliable which helped to communicate with family and to take our COVID tests to return to the US using video telemedicine online. There is a restaurant right downstairs with very friendly guys who chatted with us every time we returned home. There was a lockbox to leave your keys in (also self check-in) that we loved if we didn’t want to carry the keys with us. The elevator was very nice to get us up to floor 1 each night and especially to bring up our luggage. Lots of natural lighting and blackout curtains in the main bedroom. Because we were three people, the room with the frescos on the ceiling and the view of Palazzo Medici Riccardi from the window was included. You can even see the cross of the Duomo from this window! This room is the one with the narrow steps up to the toilet and the larger shower in the kitchen area. That shower was awesome. Ours (main bedroom) with the bathtub was nice as well just not as roomy or comfortable when using as a shower. Very hot water in both showers and my husband was able to take a nice hot bath. Overall it was a very nice stay. We would definitely stay here again. Bianca let us drop our luggage off as they were cleaning the unit around 10:30am and she booked a taxi for us to the airport at check out. She was very responsive to messages which is always appreciated. Thank you Bianca!