Silvia is a great host, always responsive and attentive, helps with anything you may need and even goes the extra mile to leave you a map and several recommendations for where to go. She’s knowledgeable about everything you could need from a place to eat to pharmacy that gives Covid tests before travel. She is able to come physically if you need her and is always by the phone ready to pick up your text/call. Her apartment is such a strategic place and grants you quick access to the Santa Maria Novella train station and all of Florence’s many attractions. The apartment is clean and cozy and offers you several extra things to make your trip as welcome as possible. Thank you, Silvia!