This was the easiest stay, Rossella responded to our reservation within 24 hours of booking it. She contacted me and sent us all of the directions and explained the Italian tourist tax to us 3 months in advance.
The day of our arrival she was at the apartment waiting for us and she took the information and answered any question we had about being here in Firenze. Even after she left, I sent her an email looking to print something and she found 3 places nearby for me and told me which ones had the best deal. She was very sweet and helpful. The place itself was great. It was spacious and very clean. Not too far from anything. The mercado was about a 7 minute walk away and the duomo no longer than a 10 minute walk away.
Rossella's apartment was a wonderful choice and made our experience here an even more enjoyable stay. Graziemille Rossella!