This place is perfect! The location could not be better. We walked to everything - museums, cathedrals, shopping, restaurants, cafes, gelato, grocery store. Shelby met us at the flat when we arrived. She was extremely helpful showing us around the place, answering questions and making recommendations for places to eat, groceries, gelato, etc. We had a few questions during our stay and she was always quick to respond. The flat itself is charming and very clean. We really liked the well equipped kitchen for nights when chose to stay in and cook dinner. We enjoyed our visit to Florence from start to finish and staying in Shelby and Nicco's flat was a large part of what made it so great.