I had a great experience staying in Graciela's flat. She was a very pleasant host and was very quick to respond to any question I had. She even checked on my stay after a couple of days, which was very nice. The flat was very clean with a fully equipped kitchen if you wished to make your own meals. The wifi also worked great. The location was perfect being very close to major attractions including a few steps away from the Pitti Palace and Ponte Vecchio. I highly recommend to stay in Graciela's flat as it would only make your stay that much better.