My family and I loved the location of Dario and Eleonora's apartment, on a beautiful street in the Oltrano. The location has the advantage of being away from the throngs of tourists in the center of the city, yet within walking distance to most of the major museums and sites. There was an excellent pastry shop and greengrocer on the street, as well as a butcher and a restaurant/shop selling cheese. We did not meet Dario and Eleonora, as they were away, but Eleonora's mother (who lives upstairs) let us in, and check-in went smoothly. Dario and Eleonora were quick to respond to all our e-mails. They were also very flexible about check out, and allowed us to stay until the early afternoon, when our train left (we were very grateful, since it was a rainy New Years Day, and most things were closed in the city). There are a few things people should know about the apartment. 1) The child's room has a curtain instead of a door. This worked ok for our daughter, but might not for a lighter sleeper. 2) we found the apartment rather musty. It is a basement level apartment, and we arrived after several days of rain. My guess is it's more comfortable in the warmer/dryer months, though some de-humidifiers might help. 3) Many of the reviews mentioned how well-stocked the kitchen was; we were excited about this as we planned to cook most of our meals, and to take advantage of the wonderful groceries for sale in the neighborhood. The apartment does have some fancy kitchen implements, like an espresso maker and juicer. But we were shocked to discover that the non-stick pots and pans were rusted/scratched or otherwise un-useable. Our first night we had to go upstairs and ask Eleonora's mother to lend us a pot so we could safely cook the pasta we had bought. If you intend to cook during your stay, I'd ask the hosts if they've replaced the pots and pans. 4) the master bed was uncomfortable (the mattress was hard and we could feel the springs). Hopefully Dario and Eleonora can fix some of these things to make the apartment more comfortable for future guests. On balance we did enjoy our stay.