Excellent all the way around. the apartment was extremely clean and well equipped. Everything was exactly as we expected it. The location is perfect. A quick walk and you are at the Duomo or other attractions. However, the street is quiet and somehow insulated from the business of the city. Stefano and the guys who assist him are welcoming and professional. We were able to drop our bags early and explore the city while the apartment was being prepared. The welcome bottle of wine was a nice touch and the quality was exceptional.