Andrea and his brother are great hosts; very accessible and on top of their communication. However to be honest, the apartment (and all of Florence) is old- older than the photos make it seem. The WiFi connection barely worked while we were there, but Andrea assures us they’d look into changing the service which was nice because he clearly cares about his guests experience. Also, there were a lot of mosquitoes in the apartment, which was annoying. And in the mornings the sounds of metal shop shutters under the apartment opening may wake you up. I feel bad for writing a critical review, but this was my first subpar experience with Airbnb.. GREAT hosts though!!!