Naike was very sweet and welcoming! She met us and showed us around the apartment and was very kind. The room itself is very big with 2 beds. Florence was very hot while we were there, and there is no A/C in this apartment. But the fan in the room made it feel ok. We had a bit of trouble finding her place when we first arrived. It requires a bit of walking if you are using public transportation. The 25 bus stop at Trento is closest, or the T1 tram to the Muratori-Statuto stop is the next best option but requires about a 10-15 minute walk from there.