Laura was very accomodating and met us late in the evening due to our late travel arrangements. She was very friendly and ran through the whole apartment with us and wanted to make sure we were very comfortable with the space. She even had a bottle of wine for us when we arrived! She gave us a lot of great tips on where to go in Florence and what her favorite locations are. The food marketplace she reccomending near the apartment was AMAZING! The apartment itself was perfect and the location was very ideal - close to the Duomo and was very easy to navigate to. We will absoloutly stay here again when we return to Florence! Grazie Laura!!