Matilda was really accommodating as we arrived in Florence to celebrate my mom's birthday.
She was able to facilitate an earlier check in for us which was so appreciated as my mom got in before us and didn't have to wait on the streets in the heat with all the luggage.
The place is really stylish and has everything you need. Matilda went to length to make our stay special and we really appreciated her fast responses and suggestions.
Huge thanks!