Luca was an amazing host - very easy to get in touch with & really gave us a personal experience, meeting us outside the apartment (even though we arrived later than 7pm.) He explained everything, gave us a great map of all the cool little shops in the area, great restaurant recommendations & even left us a lovely bottle of Chianti & loads of lavazza coffee pods...win win!! As for the apartment - it was wonderful!! In a beautiful historic building right on the river with an old elevator which was lots of fun!! It felt super safe & was close to everything in Florence! Super comfy bed, shutters, great shower & everything you could need! Stay here as opposed to a hotel, you won't regret it!!