Ekaterina was understanding of travel delays, and provided excellent, clear direction, and met us at the apartment. Once there we could see that the apartment was neat, tidy, and absolutely beautiful. The cozy, small apartment was very well located- walking distance to everything we wanted to see, and reasonable priced food was plentiful and close at hand. We felt safe and at home here, and I can safely recommend the apartment to any travellers looking for a small, wonderful place to stay near to the Duomo.