We were met at the train station by our host who was instantly warm,friendly,and welcoming. The apartment was clean and very comfortable and more than we expected. Artan was also our tour guide to more of the Tuscany region.....beyond our expectations.I broke my ankle while on a tour..from that moment we realized what a wonderful,caring person we had in Artan.He went beyond being a host...he became a friend and made sure I received the care I needed until we returned to the USA. I can never express how much I appreciate all he did for us!!! We would all love to return to Florence and have Artan as our host. We have six homes here in NC that he would be welcomed as a guest!!Linda Wertheimer(the Patient),Brenda Williams,Mickey Wirtz,Rebecca McKenzie,Suzanne Regan,and Nancy Cameron(the other nurse),