Very nice host, great communication and allowed us to check in earlier! however check out was at 10am, which I thought was very early compared to most Airbnbs of 11am.
the location is great and the place it sufficient for a couple to stay. we really liked that it was smack in the middle of Florence, with amazing shops, restaurants and things do to all about! it was even near a taxi stand which made it easy to depart.
our only gripe, and I think it's a very important one, is that there is NO air-conditioning or fan in the unit. the host provides a small and very dated portable air-conditioning unit which 1) blows a weak room temperature air, 2) has a large hose which keeps popping out hence degating its use and 3) doesn't do anything to cool the room down! I cannot stress how bad it was during our stay, smack in the middle of summer! just imagining being stuck in the heat of 36C with no air-conditioning or fan, and opening the windows was not an option due to the noisy surroundings and ground floor unit. Man, my partner and I slept last than an hour a night as it was simply unbearable. thinking about it gives me the chills (or in this case, makes me sweat).
no amount of cleaniness, communication or location can overcome the fact that resting here after a day of exploring was near impossible due to the heat.