We arrived a bit early but Samuel was accomodating and was able to meet us before the scheduled check in time. The flat was very clean and matched the description laid out in the listing. The flat is located in the heart of Florence, minutes away from the Duomo. It's on a busy street which is quite loud but the sound proof patio doors help drown out the noise. All in all, we had a very pleasant stay. We felt safe and secure. Be prepared to walk up 4 flights of stairs. My one suggestion for Samuel is to invest in new pillows and a full mattress rather than pushing together two twin beds. Other than that, we had a great stay and appreciated Samuel's hospitality.