Francesco and family were very helpful and so accommodating. We only stayed in Florence for a couple of nights and it quickly became our favorite stop of our whole trip. We cannot wait to return to Florence. The location can't be beat. Just a tip, if you want to go to the Duomo, just hang a left when you leave the apartment and take the left road at the fork. You'll be there in five minutes. We didn't know and took a very long way around only to discover how very close we were too begin with!