The apartment is very central and very conveniently located with a small supermarket just around the corner. The climb up many flights of steep stairs was quite exhausting requiring us to have to take a breather when we got back to the apartment. The inside of the apartment is cleverly laid-out to try to make the most of the available space under the eaves of the building. While the apartment has a washing machine, it unfortunately is out of order although the listing on Airbnb clearly states no clothes washing machine which is fair enough. Unfortunately, we did not have a good stay at the apartment for a number of reasons: 1) The access to the only bathroom requires those staying in the mezzanine bedroom to walk through a bedroom with only a curtain to provide privacy from those in the bedroom when walking to the bathroom. 2) A sky light floods the bedrooms with light from sunrise with no effective way to block the light (clear signs of past guests having had the same problem with pin hole marks where they have tried to pin-up makeshift blinds). 3) The boiler fired-up every hour throughout the night waking us up. 4) The A/C didn't seem to work -it seemed to be producing hot air which combined with the flat being under the eaves meant the flat was boiling -hotter than outside! Opening windows wasn't ideal due to the fact that Florence has a lot of mosquitoes. 5) The street the apartment is on proved noisy at night and neighbours in the building seemed to slam their front doors loudly which even made the building walls reverberate.
Despite all of this, on a more positive note, Eva who was our contact, tried hard to address the issues and came over to look at the A/C but apparently it could not be fixed until a few days after the end of our stay. In fact Eva was responsive and did her best. She even kindly arranged for a refund of a small portion of our payment.