Firstly, Laura was the best host I ever met! As a hospitality student, I love her care for the guests. She was there early to wait for our arrival. 5 of us have been travelling for over a month therefore we have a lot of luggages, Laura was so helpful to carry the heavy bags for us, she was there to help during check out too! We feel so bad for that. I like how she help us by showing us the maps and the house making sure everything was clear for us. She is always there so whenever we need anything she response really soon. We feel well taken care and safe during our stay in Laura's apartment. Definitely recommend for you who are going to visit Florence. Thank you so much Laura! I hope we meet again someday!