Very pleasant! The apartment is very near the train station and it was quite easy to locate. Giorgio and his dad were very helpful. They helped us with our bags up to the 4th floor where we stay. They provided suggestions as to where to go and gave us a map too. There are lots of food nearby and many many shops. We enjoyed our time in Florence the best. Will definitely stay here again if I do come back. Thank you very much Giorgio and the same to his dad. :)