The apartment looks even better in person than in the pictures. And the location is excellent. Chiara and her father, Sergio, couldn’t have been nicer or more helpful. Sergio met me at the door and helped me with my luggage. There’s a small elevator in building so that’s definitely a perk! Then he explained everything about the area and took his time answering all of my questions. Every time i texted Chiara, she texted back within minutes with detailed information about anything I needed. I wish all my experiences were like this one. Sergio even helped me with my bags on my day of departure. One side note about the city of Florence… since it’s such an old city, it does have some smells that might bother people who are sensitive. But other than that, I highly recommend visiting Florence and staying here! They even have Netflix!