10/10. We are a family of 5 with 3 kids under 16, and our stay far exceeded our expectations.
The apartment was immaculate. Exactly as pictured and described. Great location for us. Well equipped kitchen and the apartment was well stocked with towels, sheets, blankets, etc. Everything we needed was there. Plenty of space. Great layout. Very well organized. Super quiet – we never heard one train.
Emanuela’s communication was excellent from the time of our booking until after we checked out. She met us at the main door at and walked us through everything in the apartment, including a stack of maps and a binder full of business cards for great local businesses. Outstanding customer service all around.
Take a few minutes to look at the beautiful family pictures on the wall past the entry. They tell a lovely story and demonstrate just how much love and care that was put into this home.
No place in Florence that we’d rather stay. Thank you for everything!