This is one of the worst Airbnb experiences I have ever had. A month before my stay I changed the reservation to be one less night and I expected to be refunded the amount I originally paid per night. However, Tuscany did not respond for weeks and not until I sent an additional message to confirm the change. He took this as an opportunity to change the price per night that I originally paid, with no reasoning to support it. I tried to contact Airbnb, but they allowed it to happen which I find to be very unfair. Tuscany also hits you with a 30 euro (in cash) cleaning fee when you get there. I don't know if this is allowed on Airbnb, but it felt kind of sketchy. The apartment itself is good, after you get over the feeling that you were taken advantage of.