Great service. Easy check in and check out. The house was very clean. There were three separate areas. Kitchen with a bedroom on top. Another bedroom with a half bath. And third area is sofa bed on bottom floor with a bedroom on top.
Only issue we had is one of the bedrooms was extremely noisy from the street. But that's when you stay very close to the center of Florence. Wish the window was more noise proof since the apartment is very nice comfortable and very close to everything you want to see.
Also if you have toddlers it's scary with kids with all the stairs and rails. My kids were 5 and 8 it was fine. But if you have a one year old -3 check the picture....