Unfortunately we did not feel welcome at all. On the contrary, we felt as if the owner did not want us there. To begin, I messaged the owner(s) beforehand to see if I could leave my luggage before the check-in and with time. No answer was provided. I stood with my luggage for 3 hours in the city of Florence walking around to not waste vacation time. When we were let in, the host was impatient and quickly told us where everything was.