We cannot say enough wonderful things about Brigitt. She was very responsive and absolutely a pleasure to work with. She gave us so many excellent tips and advice on what to see and do and eat! Being our first time using AirBNB, we were surprised on how simply and easy everything was (thanks to Brigitt). "Giovanni's apartment in Florence" is in a perfect location. Nice, quiet street just far enough away from the hustle and bustle of Florence's main areas, but yet very close. With the bus stop literally less than 75 meters away, we were able to explore all that Florence has to offer. Brigitt's parents were there with any questions we had. Our only regret is that we did not spend more time there! We would definitey recommend "Giovanni's apartment in Florence" to anyone wanting to vist Florence and experience staying like a true native Florentinean. Mille grazie Brigitt.