Paola was an exceptional host. She was easy to reach and responded immediately and provided answers to all of our questions. We stayed for over 30 days and she made all of the arrangements for us to do this properly, which was so helpful! The apartment is larger than the photos show. There is a ton of storage and everything you might need to stay and make this place your home away from home. The washer was so nice to have! The location is convenient to everything! A bakery beneath that you can smell all night long....so yummy! There are grocery stores, mini marts and an ATM only steps away. We love this side of the Arno and will always stay in this area on return visits to Florence. It seems best for a couple or a couple with small children as the sofa bed is full bed size and not really a queen. We hope to stay in the same apartment again next year!