The place was very nice, no less than your home or hotel. Salvatore was very prompt in responding to all our queries from the time we booked the room. He was very friendly and it was unfortunate that we couldn't meet him in person as he was not available in town. His housemates were just lovable couple. Kitchen and bathrooms were also super clean. The room was also very close to the bus stop. This was a really good pick in Florence.