Alessandra's Husband, Martin, was waiting for us at the check in and we were half an hour late but he waited patiently. He was also kind in explaining the area and giving us tips on where to go in Florence. The place is really cozy and perfect for single or couple. The best thing about the place is that it's so near everything important in Florence. My Boyfriend and I walked to everywhere and it was really convenient and close to most major attractions. Florence is so beautiful and I'll recommend staying at alessandra's for sure.