Arianna's place was truly exceptional! We stayed for a month and were genuinely sad to leave both Florence and the Airbnb. She was very friendly, prompt to communicate, and even helped us call a taxi to the airport as we were leaving. Overall no complaints! A few things to note about the place for future guests: the view is even better than the pictures, the location is just outside of the main tourist areas so it's quiet but just a few minutes walk to the touristy areas. The wifi is good but if you're running too many devices it will struggle (we had a lot of zoom calls but it'll handle movies and such just fine). The upstairs room does not have a door and there is a window/hole in the wall into the other bedroom so if your other guest is noisy or snores you probably will hear that. Overall this place is a gem and I would definitely stay here again!