Location. Location. Location. This place is so centrally located on a quiet street in the heart of Florence. You can walk to restaurants, museums, landmarks and shopping in just a few minutes.
The apartment itself is three levels reached by walking up 65 stairs from the street level. We knew this going in and it wasn't a big deal. Although we didn't use it, an elevator is there if needed and takes you right to the door of the apartment. Inside is nothing but charm and character. The apartment is tastefully decorated and makes you feel as if you are living like a local.
The beds and pillows are made of memory foam and are very comfortable. The air conditioning works beautifully, which was extremely important because we were in Florence when temperatures soared to over 100 degrees F. The towels are plush and plentiful. The space is spacious with plenty of room to spread out. The kitchen is small but perfect for what our family's needs were during the stay. The washing machine works well.
Communication with Gaia was seamless. During our stay, she made dinner reservations for us every night and she coordinated transportation for us to the airport at the end of the stay. She was extremely responsive.
A few things to note and for the host to take a closer look at. We were advised to use an app to gain access to the building. We are fairly tech savyy and tried it multiple times but struggled to get it to work. We only got in because the housekeeper was finishing up at our arrival and helped us get in. You only use the App for getting in the first time. From there, we had keys and everything was fine.
Also, there are three bathrooms, all with showers. We had trouble maintaining hot water for more than a few minutes. It was always there in the first 3 minutes of each shower, but then would turn cooler and cooler and we struggled to get warm again. So, our showers were always very quick. Ultimately, it was a small annoyance but would not be enough to turn anyone off from staying here.
Overall, this was a fantastic experience over our 6-night stay. We would recommend this apartment to families who have kids capable of walking stairs on their own. We would return. Don't hesitate to book this one.