I reached out to Barbara with a last minute request to stay in the apartment because another apartment we had booked in Florence was suddenly canceled (while we were in the middle of our European trip). Barbara was able to accommodate us... even though she was on holiday herself. The apartment is very close to the train station (basically a 3 minute walk)... was very clean, quiet & comfortable. It is a few stories up... however thus the reason it is so quiet. I would recommend this great apartment to all my friends and family!