Federico is truly a Super Host, and offers a one-of-a-kind Firenze experience. Federico seamlessly coordinated our arrival and orientation to the apartment, left a welcoming bottle of Prosecco and snacks, offered restaurant and neighborhood suggestions, helped us greatly in dealing with delayed luggage, knocked on our door on Christmas morning with a lovely box of delicacies, called us a departure taxi and helped with baggage both on arrival and departure. The apartment is exactly as pictured and described by other guests, and the location is idyllic.