We only stayed at this apartment for 1 night, as the hot water heater broke shortly before we arrived, but I will review our experience. We arrived at the apartment at 11am and were greeted by Daniele's son, Lorenzo. He was extremely helpful and spent a while with us, recommending restaurants and bars nearby. The location is wonderful; very close to the Ponte Vecchio, but less than a 10-minute walk to the Duomo and major tourist centre. The next day we had to be moved to a room in a B&B that the family also owned and while this was very inconvenient, they tried to make the experience comfortable for us.