We didn't meet Matteo and Brenda in person but his mum gave us the key and showed us the house. There are other rooms so we need to share the two bathrooms. Room and bathroom are clean and tidy. It's 5-10 minutes walk to the main train station. All attractions are within walking distance from the b&b. Breakfast is self service but didn't refill. The only disappointment was that we couldn't check out an hour later than original check out time, which we actually understand; we couldn't leave the luggage there before we headed to another city either. Overall nice stay!