Camilla is an excellent communicator! She gets back to you right away and is happy to give suggestions on places to go. The location is also incredible. Check in and out was easy and she accommodated an hour later check out time.
That said, there are some downsides to staying here.
The terrace shown in the pics is unusable because there’s a huge colony of pigeons swarming it. The pigeons are so loud they would wake me in the morning and you could hear them throughout the day.
There are 4 flights of stairs to climb which was hard to do with heavy luggage or at the end of a long sightseeing day.
There aren’t many amenities. Bring your own hairdryer because theirs is broken. There wasn’t any shampoo or conditioner provided. There’s an iron but no board. The shower is tiny and has no soap or shampoo holder so everything is on the ground. There’s no toilet paper holder and nothing to rest the TP on near the toilet.
We had to ask for a top sheet. I was a little skeeved out that there wasn’t one, given that the comforter wasn’t one that’s easily washed. She did bring the top sheet and extra towels right away though.