Paola's apartment is a true gem a bit of the track of Florence's busy city center. Located in a quieter area where you will be surrounded by almost only locals, it's just a 10-15 min walk through the beautiful old town to the popular areas of the duomo, Santa Croce, etc.
The apartment itself is very well equipped, with a kitchen that has almost everything you will need for a short or longer stay. The dishwasher is also a nice add on. The washing machine rounds up the package for longer stays.
The whole apartment makes a very new and modern impression and was sparkling clean when we checked in and was also cleaned by professional cleaners once per week for us.
The air con definitely saved us during 37-38 degree celsius days even though there is only one in the bed room. There is a fan in the living room which was also sufficient in combination with the air con in the bed room.
We didn't meet Paola but she was always friendly, very responsive and accommodating. She allowed us to check out late since our train was going at 5pm that day, which helped us a lot as we avoided waiting in a cafe with all our luggage for hours and hours. Simone, Paola's friend and also the nicest Italian person we have ever met (if you know Italian people you know that's a big compliment because they are all very nice and friendly :)) was always there for us if we had troubles with something since he just lives one floor above. He was also the one to check us in, helped carrying our humongous suitcase all the way up to the 3rd floor and gave us an amazing list of places/restaurants/gelaterias to visit. We covered quite a few places of his list and were impressed every single time.
If we would come back to Florence we would definitely stay at Paola's flat again.