The apartment is perfectly located. There are lovely shops and restaurants nearby and everything we wanted to see in Florence was no more than 12 minutes walking. I was very happy to have a nice bathtub and my son said the shower was quite good. We had a nice book of information about Florence as well as a phone that we could use to make calls or to view a map. I had an urgent question on the second day and Diana answered my question in 3 minutes via email. I have only good things to say about our hospitality and Diana's lovely apartment.