Serenella is a most gracious host!! My father is in a wheel chair with very limited ability to walk. She was clear about the challenges of steps into the home and out to the patio. She added thoughtful touches and made us feel incredibly welcomed and comfortable in Florence. The apartment is filled with art and literature, and her husband is a talented art with pieces on display. The distance to the museums and tourist attractions are ideal, and yet the home is away from the chaos from tourism. We could not have asked for a better hostess or experience! Perfecto!!!