We stayed here for a week and had a fantastic trip. Stefania was excellent in her communication and always got back to me promptly via email and Whatsapp. She was super helpful getting some baby gear delivered for our small toddler. She gave us the name of an excellent tour guide with a doctorate in art history who gave us a great walking tour around the city.
The location of this apartment is phenomenal. Just a 5 minute walk into the historic heart of Florence. Rooms were clean, beds comfortable, and bathrooms were recently remodeled. The furniture in the living room is a bit dated/dingy, but other than that I think it was fantastic.