Unfortunately for us the experience was underwehlming. We are a farely young group of people, there is no lift, the stairs up can be challenging to older folks or families with children, we had the top floor and luggages. Host did not offer help with this, preferred contact less check In, and unavailable. To compensate, tons of questions and Airbnb messaging from the host, while we were traveling through 6 counties Europe in 27 days. When a response was not given promptly I would get another message with "let me know when you have read my message, or are you getting my messages". The Apartment itself was clean, with great views of the Duomo. I have stayed in Florence many times before, with equally beautiful views of the Duomo, for less. The apartment was loaded with amenties such as AC, walk-in shower, Balcony, small library, Adapters, USB Cable, Washing Machine, Carrefour grocery discount cards, Selfie Stick and a parking agreement for a small discount with a nearby Garage house for those needing parking. Within hours of arriving hosts was messaging me about checking out the next day (meaning before our assigned checkout time which was 10:00 am) to let him know because he was "organizing the cleaning of the room" for the next day. Felt we were being pushed out. We ended up checking out at 8:30 am. Over-regulated Host. compared to other Airbnbs. Would not agree to communicate through whatsapp, which was more effecient since we were in the move constantly, but I understand security concerns. Host upon our arrival then began messaging through whatsapp. Courtesy water bottles would have been a nice. We would not stay here again with so many choices in Florence. It was at best tolerable for 1 night.