We are traveling through Europe for 3 months and this is the best place we have stayed in the last 30 days. Beautiful apartment, clean and new, very cool/trendy, in a great location. Marta was very helpful. We spoke via email easily before and during our stay. Her mother met us and gave great recommendations for restaurants. Big fluffy towels, fast internet, lots of little comforts like good tea and clothes washing soap. Big comfortable bed. Big clean shower, good water pressure. We will definitely come back to Florence and we will definitely stay here again.