Nat was a great host. She communicated with us regularly and clearly, answering all our questions quickly. She gave us precise directions from the train station to her place, and when we arrived she greeted us to a clean house and a bottle of wine! The apartment is spacious and comfortable! The bed was great, the breeze coming in through the cities kept the place cool, and we had all the amenities we needed. One thing that helped was having a sound machine, I'd definitely recommend one if you have trouble sleeping soundly. My wife, and others I'm sure, enjoy the sounds of the streets below. So just be prepared either way. Finally, the location was perfect. We were probably within 15-20 minutes of walking distance of nearly every relevant location in Florence. For only being there two nights, we were able to see a lot! If we ever came back to Florence we would absolutely stay here again!