The location of this place is GREAT! When it states steps away from Santa Croce, and Ponte Vecchio, it is very accurate. There are plenty of good local spots to grab a meal, coffee, gelato, or a drink. Also very close to shopping, and walking distance (short walks) to all museums and major landmarks. Katty was very responsive through the entire process.
Only challenge is around connectivity, there is no wifi in the unit, and no wifi you can connect to; also cell phone reception did not work in the unit either so we literally had no connection, which isn't altogether a bad thing. :)