We had a wonderful stay in Paola and Rocco's lovely apartment. Communication was great and fast. The apartment is even nicer than the photos show. There are so many thoughtful touches - from plush towels to extra duvet to fresh flowers to books (both fiction and a great collection of Florence and Italy travel books. There is a folder with recommendations and helpful information. Everything is really comfortable and elegantly arranged. The apartment is located in a wonderful quiet neighborhood that is within walking distance to all of the major attractions in Florence. We walked across the Ponte Vecchio to the Uffizi or the Duomo and then happily returned to the inviting garden apartment. We would happily return to Paola and Rocco's fantastic space again.