This apartment is very well located to visit Florence. The Mercato centrale is across the street and it's very nice to go there for shopping or dining.
The communication was easy before our stay.
We were 4 friends, so we can't assure that the sofa bed is correct (we didn't use it). The two others beds were good.
The only problem we got was the bathroom. The toilet is in a bad condition (but works), and the shower pipe was broken.