The apartment is nothing less the spectacular. The check in process was very simple with Emanuel meeting us promptly on time as we had discussed. He personally did the check in and gave great advice on places to see, places to eat and there are lots of brochures to look at. You felt warmly welcomed, the apartment is not far from the train station so we dragged our bags there which was not to terrible. The apartment is right next the Duomo with a spectacular view. You are within walking distance from everything. We would highly recommend this apartment if you are planning a trip to Florence.