There were 3 of us visiting Florence. Cristina texted me when we were at the airport and was waiting for us when we arrived. We were came to Florence to celebrate my mom's birthday and there were cake waiting for us at the apartment, that was really nice surprise! Apartment was great and spacey, very clean and comfortable. Wi-fi worked perfectly. Location was perfect: near city center but not turistic. Cristina was very helpful and caring, she told us all information we needed: where is nearest supermarket, restaurants, places to see and market where to buy fresh fruits and vegetables. Actually everything was carefully written down so you could find most important information and that's great idea! Very big plus for garage, which is just around the corner, because it is really hard to find parking place in Florence. I defenetly recommend this place to anyone and would love to stay here again!