This was my first time in Florence and I stayed 2 nights at Carmine's apartment. The location was amazing and it was only a 5 min walk from the train station. Carmine provided detailed directions on how to get to the apartment which made it extremely easy. Once we arrived the apartment was nicer than it seemed in the pictures, clean and we even had a wine bottle waiting for us in our room as a gift. The location was perfect as it was close to everything and Carmine provides you with a link with recomendations of what to see and where to eat depending on the # of days you plan to be in Florence. I found all that information extremely helpful coming from a local. On the day of check out we went to Pisa and Carmine let us leave our bags at the apartment after check out and provided us with a different set of keys so we could get in after. Excellent service! When we came back to pick up our bags had the pleasure to meet Carmine as he was cleaning and organizing the apartment for the next group, extremely friendly and courteous. He even helped my mom and I bring down our very heavy bags to the ground floor of the building. I would not only stay with Carmine next time I'm in Florence bit I will definitely recommend his place to friends and family. Thank you Carmine.