The hosts were excellent at communicating before & during our stay. The apartment was clean, nicely decorated & well situated for Centrale Market, San Lorenzo, Academia (to see the David) etc however be aware that it is very small (& priced accordingly ) for a family of 4. With the sofa bed extended, for our 2 daughters aged 12 & 9 to share, it made the living room / kitchen area v difficult to use & obscured the front door entrance when bed in use. The bathroom is well decorated but the shower does not drain well at all so every time the shower is used the floor of the shower builds up with ankle deep water. Tricky if a few of you have to shower one after another! The double bedroom is nice and the mattress, bedding & pillows all good quality & comfortable. A good central location for sightseeing.