I travel a LOT... every week a different city or country. I have zero hesitation to return here every time I am in Florence. All the boxes are ticked... location 10/10, cleanliness 10/10, functionality 10/10. But, most of all, the service 11/10! I have never met nicer hosts of an apartment, nor have I ever met hosts who go completely out of their way to make a stay as perfect and comfortable as it can be. The great hotels of the world go one step beyond what they need to do, the same with this apartment and it's hosts. I cannot recommend it enough. Sinceramente, grazie mille!