My family of 4 had an AMAZING stay at this apartment. We absolutely fell in love with this apartment, its location, and the city of Florence. First off, the apartment was spotless - so clean. My wife and I are the type that clean everything as soon as we enter a hotel room - not necessary here. The location of the apartment is awesome! Two doors down the street is a delicious bakery. Every morning I ran down to grab fresh croissants and pastries - delicious! Less than 1min in the other direction is a great little gelato shop that my boys (13 & 11) favored over the others we tried in the center of the city. Besides those two spots there are also a few restaurants on the same street as the apartment so you don't have to go far at all for food or drinks. Despite the close proximity to these eateries the apartment is very quite. I'm an extremely light sleeper and didn't hear a peep - the doors and windows are very high quality and do an amazing job of keeping the apartment quiet. Also down the street is the beautiful Piazzale Michelangelo where you can see gorgeous views of the city - it was so close to the apartment we visited here more than once.
Our hosts, Paolo and Laura, were fantastic! They communicated with us from before we arrived all the way until we got on the train for Rome after our stay with them. They gave us detailed instructions on how to take the bus from the Santa Maria Novella train station to their apartment. They met us at the bus stop when we arrived and helped take our bags up to the apartment. The apartment is up a few flights of stairs but no issue at all with carry-on sized luggage. Our hosts were attentive and helpful throughout our stay and my wife and I are already discussing when we'll be returning to Florence and hoping we can get stay here again. Paolo and Laura are wonderful people and I have no doubts others who stay here will feel the same.