Overall we had a decent stay at Pancho's place. The best thing about the apartment was the location - it was very easy to walk to restaurants, sights, and anything else we wanted to see in Florence. The apartment was very spacious and check in was also very easy.
There were a couple minor annoyances - the bathroom sink was clogged and difficult to use, the bathroom smelled a bit of mildew, and we were expected to take out the trash but there were no extra trash bags provided that we could easily find in the kitchen or cupboards. However, Pancho was easy to communicate with and tried his best to address all issues to the best of his ability. Would overall recommend a stay in this apartment!