The flat is very well located within walking distance of many turist attractions. The communication with Floria was ok and we worked out a reasonable check-in time for both of us. There was a nice chianti wine waiting for me and glasses. The appartment has a nespresso machine with capsules, which I enjoyed a lot. There is a good amount of tourist information. The downsides were the small tv, the electric heating system which apparently is not efficient enough to heat the whole room and it was a bit cold. During a shower, the water temperature is high in the beggining and decreases slighly but continuously. I suppose this is due to the electric boyler system, which heats a certain amount of water to be mixed to the cold water during usage. As the amount of hot water decreases, so does its efficiency. After some getting-used-to, the shower was ok.