We ADORED this apartment! It's very close to the Duomo and in a great part of town. The building has an elevator (thank god!). Azadeh allowed us to check in early and was very prepared with instructions for the apartment and with recommendations on places to eat. On the second day, we had a little trouble with one of the AC units and Azadeh was very responsive (Alessandro also dropped by to check on it). The apartment itself was in impeccable condition - very clean, spacious, and charming. The huge windows let in plenty of light and offer some great sights. It is actually even nicer in person than the pictures portray. We would definitely stay here again!