Francesco is a warm, welcoming and extremely helpful host. He is a tremendous source of information about the city. All our communications have been easy, speedy and professional. The apartment is wonderful, spacious (easily accommodates four), extremely well-equipped, comfortable and bright. It is in the perfect location - easy walking distance to everything, but on a quiet street and in a quiet building. And 5 minutes to a gem - the Mercato Centrale, the go-to place for all your fresh food - bread, meat, cheese, wine, pasta, vegetables, fruit, etc - wonderful! And if you have any questions, Francesco is quick to respond. A charming and gracious host.