The Turtle House is a real jem. Monica is a fantastic host, thoughtful, kind, helpful and always trying to do everything she can to make your stay in Florence as enjoyable as possible. The accommodation is modern, everything works just as it should and is kept spotlessly clean. The pretty little garden is a real bonus, an oasis of calm from what is a very busy tourist city. The bikes provided are also a very helpful addition and make getting around simple. The area has lots of atmosphere and is well served with a variety of good restaurants, bars and shops. The main attractions of the city are all within easy reach. There was absolutely nothing about this listing or its host that we would criticise its exactly the sort of place that airbnb should be proud to list. We did notice that among all the the reviews there is only one which is critical, but if your thinking about visiting Florence we would urge anybody to ignore the comments, they certainly don't match up to our experience.