Lisa was wonderful and a great host. She prepared the apartment to ensure we had what we needed as tourist visiting Florence for the 1st time. The apartment was more than ideal for my group which required 4 bed rooms. The apartment was beautiful. Location was great! Easy access and nice comfortable walking distance to all key attractions or transport. Many places to eat and supermarkets you can walk to, use google map to your the areas nearby and near train station to get feel, easy. Gucci, and nearly all main branded fashion boutiques are near the apartment. The apartment was comfortable with nice big rooms, toilets, living room, reading or tv room, outdoor sitting area, the family just love it all. Most important, is Lisa is reachable and contactable if you really need help with the home or some ideas as a visitor. She helped make our stay perfect. Also as she prep the apartment with all key items needed, apartment was nice and clean, briefed us and showed us around the apartment (It is a big apartment) and where everything was, I did not need to trouble her. Thanks Lisa!