Highly recommended. Lorenzo communicated so well and responded promptly to all messages. Check-in is a breeze with digital keypad entry to the block and the apartment. The apartment is excellently equipped and decorated, to a very high standard. Dual aspect apartment with the front amazing view out onto the Piazza Pitti and Palazzo, the rear has a balcony with table and chairs facing an internal courtyard. Great kitchen and bathroom, and super-comfortable bed (so many hangers in the wardrobe - yay!) Less than five minutes from the Ponte Vecchio, and nice coffee shops and restaurants close by. I would book this again in a heartbeat. Ciao Lorenzo!