Liliana was a very professional and courteous host. She responded to all my inquiries within an hour and made me feel very comfortable about one of my first airbnb experiences. Her son, Filippo met me upon arrival and gave me a lot of tips to make my experience in Florence great. I had a wonderful time and the apartment was great and in a fantastic location. It was blocks from youthful Santo Spirito and some great restaurants and next door to a great gelato shop. It was within easy walking distance of all of the sights but removed from the tourist crowds. I will definitely return. Thanks Liliana and Filippo!!