This is a nice, roomy place in a great location, and we really enjoyed our stay here. We were met by Eleonora who checked us in & gave us a tour of the apartment, explained how to operate the washing machine, gave us suggestions where to eat, etc. She was a wonderful person to deal with! During our stay she responded to questions & requests right away. One day we asked for a new ironing board, and it was waiting for us when we returned that evening! The living room with 2 sofas & an easy chair looks rather drab in the pictures but is quite comfortable. There is plenty of hot water for showers but it takes a little practice to figure out how to control it, so it's not boiling hot or too cold. Air conditioning was a plus, so we could close the windows - the tiny piazza outside can get quite noisy at night, with many people gathering until very late to eat, drink, sing, talk loudly, etc. Nice accordion music though! There are many good places for food, gelato, coffee, wine, etc just outside the door. The entire neighborhood is conveniently located for easy walking to almost all the tourist sights - from the apartment, the Pitti Palace is less than 2 minutes away, the Ponte Vecchio just a little farther; one day we walked up the hill to San Miniato al Monte (fantastic view!) in about 25 minutes.