Flavia was away when we arrived in Florence but had previously emailed information about how to get to the apartment, and her mum was at the apartment to meet us and let us in. The apartment was easy to get to and find (once we'd got used to the red and black building numbers - which Flavia had already warned us about in her email) and looked exactly as it did on the air bnb website photos. We were close to all of the major sites in Florence and were close to some great local restaurants and a great gelaterie!