I booked the apartment for 3 nights and I quite enjoyed it. The apartement is located in the best place possible: you truly are in the center of Florence where you can enjoy all the nice and most famous and iconic locations to visit. The place was very clean and towels and shower gel were provided. Communication was fast and clear. There is also a nice garage not very far away to park your car: we went there directly and then the garage service brought us to the apartment. Overall it was a very nice stay. If I have to nitpick I have to say that two out of the four beds were not super comfortable and it would have been very nice to find a washing machine.