This is my first airbnb experience and Cristina and Gianni had made it very special for me. Before, during and after my stay, they promptly replied back to my messages and questions and provided me with great directions and information. I really appreciated this great communication with them, making my travel easy and my stay comfortable. They were also very understanding with situations especially I made this booking for my friend and I, however my friend arrived in Florence before I did but they were fine to meet up with her instead to hand over keys and showed her the apartment. They were happy for us to contact them anytime for anything. We were fortunate to organise with them a time to meet up in town with their adorable twin sons. They even treated us gelato and ice cream, which I will not forget. We were also able to postpone check out time by an hour and the cleaner came promptly. Cristina and Gianni were truly super nice and lovely.

The apartment is very clean, comfortable and homey. Although it is not in the city centre, it is in walking distance and has excellent bus routes to and from the centre and the train stations as well. A nice market down the road and the bakery downstairs were very convenient for buying food.

We had a great time in Florence and a relaxing quiet stay in their apartment among the locals away from hotels and tourists. It was sad to leave. I definitely recommend their apartment and if I were to visit Florence again I would no doubt try to stay in this apartment again. Thanks so much again for letting us stay =)