Frankly, the Florentine Suite Cavour was near perfect. In the pictures, the suite is bright and clean, and that is exactly what we found we stayed. As American travelers, the stairs and the small water heater were not what we are used to, however, the beautiful, well-furnished and presented place, which is close to the city's heart and overlooks a lovely set of terraces, was a joy to include in our small tour of northern Italy. These people understand what makes customer feel welcome, important, and wise for choosing the listing.