We absolutely loved staying at Alessandra's place. It was clean, spacious and very comfortable. The best part of this apartment is the location! It is literally right next to the Duomo! We were able to see the Duomo from the bedroom and kitchen windows and it was so magical! Also, because of it's location, it was very convenient to move around and get to other important sights or return to the AirBnB to drop off stuff easily and fast. There is also a washer in the apartment which was very helpful. The check in process was pretty simple. Her son met us outside the apartment and showed us how to use the appliances and gave us helpful information about the city and other recommendations. Also, Alessandra was very responsive and communicating with her via WhatsApp or through AirBnB was easy and efficient. We definitely recommend this Airbnb, the location is unbeatable and it's very comfortable. Also, there is a delicious gelato place downstairs you don't wanna miss out on ;)