Absolutely recommend Simonetta and her apartment in Florence. We had a wonderful experience from start to finish. We arrived around 9:00pm and Simonetta was waiting to welcome us with a smile and orient us to the apartment. The apartment itself was very clean and cozy. Some of the best restaurants and cafe’s were a short walking distance away including our favorite coffee shop, gelateria, and the best sandwiches you will ever have. There was a slight issue during our stay and Simonetta was very prompt and responsive to the matter. Wasn’t a huge deal and she communicated with us promptly and even stopped by to make sure everything was okay. Overall, highly recommend this apartment for a prime location, clean and cozy place and a warm and welcoming host!