Ricardo and his wife go out of the way to be welcoming and informative. They offered lots of recommendations to make our stay more interesting, easier and fun. The apartment itself is lovely in a great location not far from the Ponte Vecchio and Uffizi galleries (and an excellent gelateria!) Lots of amenities nearby-- market, take out and dine in restaurants. Two bathrooms is a luxury and time saver when traveling with family. One long wide staircase up to the apartment so caution for those with mobility issues or heavy bags (they offered help with the bags). Definitely recommend staying here.