My family of four (2 adults, 2 children) stayed in this apartment for a week in April. It is an ideal base for all the major sights in Florence as it is so central (just across the street from the Academy entrance). The apartment is comfortable, clean, quiet (located on the courtyard side of the building so no street noise). Cristina was always helpful and professional: she met us on time just outside the building and showed us the apartment. She also arranged to have a cot and a stroller for us and we were very thankful for that. The check out was easy and Cristina called a taxi for us. Do note however that you will need to pay a tourist tax in cash upon arrival (this added fee is not mentioned on the Airbnb page for the apartment). There is a Carrefour Express just a few steps away- pratical, and an Eataly a few minutes away where we did most of our shopping- not much more expensive, but better quality products with a cafe, bakery, restaurant). All in all, I would recommend this apartment.