Tidy place, very clean and located perfectly in the middle of the old part of the city. We could check in by ourselves using a Bluetooth key and a key pad. Francesco was very nice and let us deposit our luggage even before the official check in time. The communication was super fast. Windows are not super well isolated in terms of heat and noise but it's an old building and the street not busy at night, so for one night it was no problem for us :) Would stay there again if I would visit Florence again for a few days!