Alberto was a great host, answering promptly. Enrico was there both times to let me in. Fantastic view from the lounge of rooftops and domes. Apartment only 5mins and 5 euro from train station, 15-20min, 20-30 euro from airport. It is located in a beautiful part of Florence, high end stores on yr doorstep, Gucci on the cnr! Easy to walk to all the attractions. Supermarket near train station. Apartment has all facilities u need, very clean and tidy, bathroom good. Aircon in room and lounge. Wifi excellent, wkd both ph and laptop no problems. Lift to apartment, florist on bottom floor. Florence is amazing, I actually changed plans and came back to this apartment for another week.