Olga was super nice. We were there an hour before and we dropped our bags one hour before the check in.
She also explained the few things we needed to know about the room that was separated from the main house and with private bathroom. That was cool (having some intimacy)
The place was super clean and very close from bar, restaurants, Duomo, central area and main attraction.
Communication was ok.
Next time I would like to have a key from our room, because we had key from Main Street door and the apartment but the room didn't have its key, which is a little weir. But honestly, everything was perfect. Thank you Olga.