This place was an absolute gem. The location was fantastic and the apartment itself was beautiful. It was a really comfortable (stylish, tidy and cozy!) place to stay and the check-in process was quick and easy. Communications were good and we were provided all the information (and then some!) we needed to have a nice stay in Florence. This was by far, the best Air B&B experience we've had. I HIGHLY recommend staying in Francesco's place while visiting Florence.