Our stay in Florence was wonderful. The apartment is not located smack dab in the center of the historical district, but I quite liked this. The restaurants, shops and so on nearby were not overrun with tourists. (It's perhaps worth noting that the Florence Four Seasons is a stone's throw away.) At the same time, the city is small enough and the apartment is close enough to the city center that getting to the major sights — be it the Palazzo Pitti or the Uffizi — was a matter of taking a short walk. Chiara was more accommodating after my many flights into Florence were delayed, and she was even able to point me to a shop to get my mobile phone setup on an Italian carrier.