The house is very good...however we were not very comfortable there...to start with there is work going on the roads so with a small baby and lot of luggage we had to walk quite a bit to reach his house...we were being told that breakfast would be given however he suggested to make breakfast on our own since he might not know what food we would like..we were ok with it..but atleast offering a coffee once would be nice.. The room had mosquitoes and my daughter got bit as well..Reading the other reviews i thought he would be very helpful since we were new to florence however we did not feel that way at all.we stayed in Rome before this and had an excellent experience with the owners who have become our friends for lives..There is a balcony but we were being told not to make much noise since neighbours would complain so we did not even go there..having a small baby we had to think twice before doing anything..honestly the house is good..but for family I did not find it very inviting..sorry but had to say what I felt..