Really clean and nice apartment just next to Santa Spirito, which is one of my favorite piazzas in Florence with great food and night life. Extremely convenient, and at a great price! It was perfect for our family of three (one 18 month old), and the second bedroom and bathroom were perfect when we had friends visit for two nights. Otherwise it made an excellent nursery since it was dark and well isolated from the downstairs. Jacopo provided a pack n' play and high chair which were both great. The apartment came with everything for our two week stay, including cooking pots and utensils, plenty of plate and silver ware, and a coffee maker. They did an extra cleaning for us over the middle weekend of our stay which was also much appreciated.
My only complaints are the usual ones for an AirBnB where nobody ever actually lives: Some lights were burned out and needed their bulbs replaced, and the kitchen is more clever and beautiful than well thought through so the work flow and storage is a bit awkward. The Internet was almost unusable, seeming to only work every other five minutes. The rustic doors for bedrooms, bathrooms, and the wardrobe in the master bedroom, are also beautiful but don't latch closed unless locked - or not at all for the master bedroom door. The bathroom could also use a few more hooks and shelves - there just aren't enough anywhere in the apartment. The shower on the first floor, fortunately, is almost as good as it gets in Europe with a good amount of space and no leaking... and the bathroom fan worked great so no mustiness or wet walls. So did the A/C the whole time we were there, even on days when it was 43°C (≈105°F)!
All in all a good AirBnB and a great size in a great location. Jacopo or his envoy were super communicative and quick to respond, and checking in and out was easy.