The apartment was clean and well-equipped, the air-conditioners efficient and the washing machine convenient. It was always a pleasure to enter the cool, formal entry of the palace and make my way through the elegant hallway to the elevator, then rise to find my private apartment on the top floor, beneath skylights that opened to the blue Tuscan sky. Roberto and his wife and son, along with the staff, were most gracious and accommodating. It was an honor to stay at the Palazzo Pandolfini.