Claudio booked me in at pretty close to the last minute and was quite flexible with the check-in. He gave me good, simple instructions to follow to find the place (one hint, along that road many places have two numbers, one old sign higher up and one newer one closer to the street, use the one closer to the street), and greeted me warmly, with excellent tips on what to see in Florence. The room itself is really much nicer than I had hoped, for the price, and I was extremely happy I chose this listing.