I had a great time in Florence. M&B were very friendly and helpful. M&B were not in when I arrived but they made sure I am greeted with a lovely lady, and despite not speaking English we managed to communicate and get a full tour of the place. The apartment is conveniently located to the train and bus stations which was great as I was using Florence as a base to travel around Tuscany. The only thing which I had not expected is that the entire place is on airbnb which meant I was sharing with 6 other people.