We had a fantastic experience in Florence with Irene & Alain ! First of all the apartment is excellent! Very organized and a has everything in place. Besides, of course, the cosy village in which to is located. In addition Alain was a outstanding hostess. Starting from giving us upfront, before our arrival, suggestions. While during our stay, he was always available for any doubts regarding the tours recommendations that he gave. And when Air France lost our luggage he gave us full support so that we did not have to worry about being available for receiving them. In summary, we more than recommend considering all we've mentioned and very good location of the apartment in the city.