Lapo's place was clean and check in and out was easy. He was friendly in our communications and easy to work with. He left us a folder of recommendations for food etc which was appreciated. This location was good in that it was very close to the train station (walking distance) but if you're looking for something that's an easy walk to the city center, this was a hike. I am sure maybe we didn't turn the hot water heater on soon enough or something, but I got two cold showers in October which wasn't fun. I am sure this was probably something we did wrong, but it wasn't a problem we encountered at our other air bnb's. Over all it was a very good experience.