Annalisa made us feel very welcome by being available and flexible with the check-in time. Because we stayed close to Easter, she had left us a little Easter Bunny bag with chocolate eggs, which made a day out in sunny Florence even better. The apartment was easy to find and the description was very accurate - the flat was cosy, clean and quiet. The neighborhood was close to the centre and the main sights in Florence, with a local feel to it. The area is wonderful for walks to viewpoints (Piazza Michelangeolo + Rose Garden) and restaurants and cafes.