We were immediately very dissapointed as david made us wait 8 minutes in the cold before he finally arrived with another lady who supposedly was his ‘admin’ of the ‘53 appartaments we have in Florence’.
We enter the flat and he tells us:’there is a terrible smell in the bathroom, so if you want me to change apartment just ask and I will give you another one’. That is obviously the last thing you want to do when you finally arrive in a city and you already have to meet other people and organise your evening. Why didn’t he tell us beforehand and given us a decent apartment beforehand? I had written him an email asking if he could also prepare the sofa bed in the living room but he had obviously forgotten and his excuse was: ‘you know we have 53 apartments to look after’. After which I had to remind him again to give me the sheets for the sofa bed. The apartment was pretty cold, lots of noise in the street, dirty cups and a funny diy curtain in the shower.
David was over talkative giving us too much confidence and too many personal information we didn’t ask for.
Sheets and towels are so old they can be used as a natural scrub.
The hairdryer is not only broken but even dangerous as the front part melts from how overheated it becomes. The tv has a very poor reception and it’s pixelated.
A part from all of this the apartment is pretty clean.