hosts were awesome and every time I had a question,they would respond within minutes. The apartment was on a smaller side for 3 of us but very cozy, very clean and close to everything. The check-in process was super easy. The only thing wifi was very slow, even basic browsing and sharing pictures was a bit of a struggle and because it is an old house with very thick walls, my phone's 4G connection or even phone calls were only possible in one spot of the apartment (TIM provider).