We stayed here for a week in Sept/Oct 2014. The apartment was beautiful and looked exactly like the pictures posted on Airbnb. It was easy to find; we walked from the train station and followed the directions provided by the hosts. Natasha was wonderful and helpful when we checked in, showing us how to use the appliances and giving us tips for our stay in Florence. There is also a binder of helpful information in the flat (e.g. restaurant recommendations, how to use the WiFi, etc.). We found the flat to be spacious, comfortable and well-equipped for our stay in Florence. The only thing I would mention is that there is a restaurant in the building, and we found the noise from the kitchen could be heard clearly from the bedroom between 11-1230 each night, keeping us awake. After the second night, we bought earplugs and all was well. If you're a night owl, you probably won't notice it at all anyway, but I thought I'd mention it. Other than that, we wholeheartedly recommend this property and very much enjoyed our stay here. Don't forget to check out the Brancacci Chapel right next door - it's incredible!