The overall stay was ok. Comfy bed, and nice shower. Kitchenette worked ok, though the dishes had a not-quite-clean/ not-been-used-for-a-while-so-a-bit-dusty feel. Didn’t use the hob so not sure if that worked well. Hot water was good, and quick through. Washing machine was super useful, and air conditioner worked ok. No tv as advertised but fine with us as we don’t speak Italian.
Location was ideal and loads of things to eat/drink/do/see nearby.
Make sure you download all the check in information before you arrive as signal in Florence was rubbish and it took ages to work out how to get in.
Communication was so-so. I heard from Lapo when I booked, and having told him I was travelling with my father figured this would be enough for him to realise we’d need two beds. As the previous place hadn’t considered this I messaged on the day we were due to arrive (at 7am) to request the two beds. I heard nothing back, and nothing when I messaged the other times either (later that afternoon). I accept my own lack there but compared to other hosts the communication was lacking.
The main room lights were on a 10 minute timer which was quite annoying, when trying to read our books/eat our food, to have to get up to switch them back on again.
There were LOTS of light switches which took quite a bit of trial and error to work out what they do. An instruction booklet on this would be useful.
There was one quiet night-the party which echoed up the stair well kept us awake until the wee hours on the first night, and the party in the flat across the way was also loud enough for us to hear what they were saying on the third night. We tried to keep the windows closed as much as possible as we were eaten alive (and kept awake with the wining in our ears) by mosquitoes, but the noise and mosquitoes still got in. Some extra sealing would be good here, or an investigation into if there’s somewhere in the flat that the mosquitoes are breeding. We finally found a can of insecticide, as we were leaving, under the sink which was hidden behind the bin
I note the cleaning and service fee and feel it’s a bit much to charge that amount of money and then expect us to find the bins on the street for us to take out the rubbish. I appreciate the request that we recycle what we can, but somewhere to split all the different kinds would be good.
Recommended if you don’t mind noise, or mosquitoes, or having to work out the sofa bed with sheets from the main bed.