Our host Alessandra was very helpful upon checkin. We were very impressed with this charming house in Florence. It is in the perfect location...for exploring the Oltrarno area with its proximity to the Pitti Palace and gardens. The house itself was immaculately clean, wonderful comfortable bed with excellent linens. The kitchen was so cute and functional and the marble bathroom was terrific. We enjoyed cozy homey evenings and we slept well enough to get up early and go out to see all that Florence has to offer.. Also the bakery downstairs has the most delicious brioche we have ever eaten. We do hope to be back to Florence soon and would certainly love to stay here again!