Our host Sonia greeted us at the apartment and make us feel very welcome. She had stocked the refrigerator with milk and juice, left us fresh fruit, and left some candies from Gilli, a famous candy shop. This apartment was wonderful. It is in perfect location, one building away from the Arno River and 150 yards from the Ponte Vecchio bridge. It was within walking distance of everything in Florence. The apartment is very roomy and is beautifully furnished. The washer came in handy because we stayed 9 days. Sonia gave us her cell number to text her if we had any problems. She recommended a guide service and restaurants. She was very helpful. I would recommend this very highly!!