Our host was in contact with me a few days before arrival and his promise of someone being there to welcome us and show us around was fulfilled. The apartment was pretty much as advertised and the four of us were very comfortable. The location was great, a five minute walk from the train station and buses. All of the amenities advertised were provided and we were very pleased.
If you don't mind downtown night life noise I would recommend staying here as it was great value for space and convenience. The best gellato is only 2 blocks away and I tasted just about all in Florence.