Alessandro is the best, he really cares about his guests and does all he can to ensure they are having a good time. He is always available and great to chat with. His bathroom is well stocked with all the toiletries you could imagine. The kitchen has all the basic cooking ingredients and Welcome chocolates, wine and other surprises. His flat is very roomy, bright with lots of windows and a couple of balconies with fantastic views (one looking right at the duomo. The flat is extremely well located just steps from the Duomo. When I come back to Florence, I’m staying with Alessandro again