Carlotta's place was a newly renovated place. Although Carlotta was out of town, her brother Frederigo welcomed us by the door. Close to SMN train station and city centre. Restaurant and shops outside. Close to major landmarks. San Lorenzo market just beside for market and dining which is open till midnight.
Fully air conditioned which is a plus on a very hot summer.
No elevators, a good four plights of floor to climb. Not recommended if your have problems with your knees.
The only BIG glitch we encountered was the shower drain.
Shower drain does not drain properly. When you use the kitchen sink, bathroom sink and bidet, water flows out from the shower drain. Disgusting! We contacted Carlotta and Frederigo about it. Frederigo said he brought someone to check the problem (the next day)but because we locked our bedroom which is totally separated from the bathroom (?) , the problem was not fixed. He left us a text message, telling us that we need to be there the next day around 7am to let the plumber in and to wait for the plumber to finish. We were on a tour that day (and fully booked with tours during our whole 5 day stay in Florence) and cannot do what he wanted us to do. Besides, we were there on vacation and we don't think it should be on us to wait for the plumber. The issue was not resolved while we were there. We were contacting Carlotta via Airbnb email which she responded in the beginning but later on we do not get any update from her.
It was a very hot summer in Florence that week and all we wanted to have at the end of our day was to have a good shower and a nice place to sleep.
I hope Carlotta has resolved these issues and I would suggest to all Airbnb renters to check everything in the house before lending the place as to not ruining a guest vacation. We also think we should get compensation for the inconvenience it brought us.