We loved staying at Bianca’s apartment! It was in a very central location (just a few minutes from the duomo, shopping, a grocery store and great restaurants) and felt very safe. The windows in the living area and kitchen open, which was such a nice surprise! She was fantastic with communication and offered self check in. She always responded quickly to questions. The bed linens and towels felt very clean and fresh. She also left a bottle of wine for us, which was a thoughtful touch. We had a wonderful time in Florence and a big part of that was this charming apartment!