My friend and I stayed here for a few nights and had a wonderful time. The apartment was very cute and had all the necessities: a good kitchen, a laundry machine, a clean bathroom... It was not centrally located but a guide we met told us to spend some time "on the other side of the river" (where the apartment is) for a more authentic Florence experience. It was nice to get away from the tourist crowd and an easy 30 minute bus ride to the main attractions (Duomo, Uffizi, etc). Roberta was quick to respond and very helpful. I would definitely stay here again!