We expected the apartment to be very simple and basic, which it was. We did expect to have a functioning heating system, though, and it did nit work. On arrival, the apartment was very cold, much like the outdoors, and the thermostat was turned off. The water heater was also turned off. We did manage to turn on the water heater and eventually have hot water, which seemed to upset Luca that we touched the power button. We turned on the thermostat and the radiators became slightly warm to the touch but did not heat the apartment well. We reported this and were told it’s functioning correctly. By midnight the radiators were cold and never worked again during our two day stay. We reported this and requested help. We were told it was functioning as it should. It was 12 degrees C. We reported this to Airbnb and are waiting for resolution. Best advice? Don’t rent this apartment in winter or ever if you hope to have a basic functioning features and essentials like heat.