Max's apartment was absolutely gorgeous! The feel is very unique and cozy, in a great location with a lot happening around it. Its only about a 10 min walk into the central part of the city, but yet has a great local feel. They were very accommodating with check in time, having his brother meet us at around 10:30pm. (*read the house rules carefully as there are extra charges for arriving late - which we respected). The apartment was very clean, with plenty of towels. However, there are very steep stairs up to the apartment inside the building. We were a family of 5 carrying big luggages up the 3 flights of stairs and found it very difficult but doable if you have someone strong/young with you. This being said, you only have to do it when you get there and when you leave and it really didn't negatively effect our experience - having the apartment being so delightful. Unfortunately, the washing machine wasn't working during our stay, but Max was very available and tried to fix the issue as soon as possible. We had a car which we parked in a parking garage located about a 4 minute walk from the apartment. All in all, I highly recommend staying here if you're visiting Florence!