What a lovely place. Exactly as it appears in the listing. Spotlessly clean. Plenty of facilities. Well located. Particularly liked the self check in with the key code. Although we went as a couple, I was in Florence to attend a language school and my fiancé was there for a break. This meant that we could come and go at different times without the need for sorting keys.
There is no lift but we knew this and the stairs didn't do us any harm after eating pasta and pizza!
Communication was clear and quick. Always on hand to answer a message via WhatsApp.
It will probably be a while before I visit the city again but I have a few friends who are interested in going and I would have no hesitation in recommending this place.