Daniela and her husband provided a very nice stay for us during our 1 night in Florence. Communication was clear with arrival/departure instructions, and the bedroom/bathroom we used was very clean and as pictured. They provided basic one-use toiletries, towels, and made the recently renovated kitchen available for us to use. The building and the door had very secure locks and we had a separate key for our bedroom, which made us feel secure. The check out time was 10am but they held our bags for us until the early evening when we had to leave for our train. We did not get a chance to meet Daniela, but upon our arrival, her friend Fernanda greeted us with the keys and gave us a tour of the place, then Daniela's husband was the one to let us back in to pickup the bags. I would recommend this apartment for a young couple or single person looking for a short stay in Florence!