Our stay in Florence was made all the more memorable by our beautiful apartment which had everything you needed in a perfect location in the centre of the city. Pamela was most helpful even to the point of our late arrival she provided everything we needed for breakfast the following morning. The apartment was spotlessly clean, tastefully decorated, comfortable and the shower hot. There was ample reading material on the city along plenty of maps for the Tuscan region. Pamela was friendly and welcoming and couldn't do enough for us. Grazie tante!!