Alberto is amazing and very accommodating! The place is very close to the Florence Santa Maria Novella train station. There is no elevator but Alberto was extremely helpful in bringing up our luggage the 3 flights of stairs.
Alberto oriented us to the city by marking a map of must see locations along with places the locals gather. Great restaurants nearby plus you're within walking distance to everything from the Accademia to the Piazza of Michaelangelo (best view of the city).
The apartment was clean with a bottle of Chianti Classico waiting for us. The room was freshened daily with new towels. It is also secure with three keys for the street, floor, and room entrances. You even have a safe in the room.