Two of us stayed for four days and it was perfect for us. Roberto was very communicative and available via WhatsApp when we had a question. He gave excellent recommendations for restaurants, gelaterias, and nightlife that gave a different perspective than Rick Steve’s or other guidebooks. Check-in was easy and thorough. Roberto was kind and helpful. As others have said, the location is excellent. 5 minutes from the train station and at most a 20-25 minute walk to the other side of the historic district. As for the apartment itself, it was a bit bigger than I expected from the pictures. The building is ~500 years old and has beautiful wooden ceilings and warm, rich colors. The bed was comfortable and firm. The kitchen has a refrigerator and is equipped with dishes, glasses, utensils, and most importantly, a wine opener! The washing machine is located in the bathroom and a lifesaver. You need to provide your own detergent, but there are several convenience stores and shops in the immediate area so it’s easy to pick some up. There’s also a hairdryer in the cabinet, which was nice. While not necessarily a negative, the apartment is a second floor walk-up which could be tricky if you have a lot of luggage. The neighbors are a bit loud so if you’re a light sleeper, bring some earplugs. We stayed over the weekend and with the bedroom window open could hear people singing on the street when the bars closed. We found it charming and fun, but if you don’t, again, bring ear plugs or sleep with the bedroom window closed. We really enjoyed our stay and would recommend it to anyone wanting a truly authentic experience in Firenze.