Alda was the perfect host, very welcoming. We arrived at the apartment without any issues at all as Alda had sent us detailed directions. We were greeted at the door by Alda upon arrival and welcomed into our apartment. After a quick tour of the amenities, Alda gave us a lovely description of Florence and its history, suggesting landmarks to visit and informing us about them (as good as any tour guide). The apartment was situated back from one of the busier routes into the centre of Florence, so was nice and quiet. It was very clean with plenty of wardrobe space for our clothes. There was everything that you could possibly need in the kitchen and bathroom as well as extra towels and bedding had we needed them. Alda made us feel very at home and was always contactable for anything we needed.