We communicate with Uma & Tina very easy. They make us a favor to check in little bit early before the check in hours. We understand everything that we need for the place and for the neighborhood and we received very important advises. The place had a very unique atmosphere. It is on quiet street so we slept perfect. There is no AC but there are two fans... so this wasn't a problem at all. We love it and we really hope to can come back again soon. Also they was so great to give us a surprise (bottle of wine and traditional cookies) and a little gift for goodbye.