Maria is a fabulous host as her apartment. There were several things she did for us that went over and above our expectations. She offered to help us with carrying up our bags (3 flights), spent a good amount of time of walking us through a map of Florence, pointing out all the important attractions and necessities. She was responsive to any questions we had for her, and offered to call us a taxi to ensure on time arrival to the airport on our departure. The apartment was just what we wanted - somewhere safe and in the city where we could experience as close as possible to what life is like in Florence. We loved it!