In just a few words- this place and the hosts will exceed all your expectations!
Check-in was effortless, Elena and Gabriele are so kind and want you to genuinely feel at home and comfortable. For example, I asked for extra pillows and even though it was a holiday, I had my pillows long before bedtime. The place is GORGEOUS! You are right across the street from the Palazzo Vecchio and within 5 min walk from just about every great site Florence has to offer. Comfortable bed, immaculate bathroom, very comfortable. I got sick and had to cancel our trip early, and Elena was so helpful and scheduled our last minute taxi to the airport. They have multiple rooms you can reserve if you are going with a big group. Do yourself a huge favor and stay here, don’t bother looking anywhere else, this is it!