The flat was exactly as shown and described. My friend and I didn't arrive until late on Sunday night, and Elly was there to greet us. She showed us everything we needed to know and had a map of the city with a corresponding binder full of information. Like other reviews, be aware of the steep steps leading to the flat. The shower was smaller than anticipated, but in good working order. A/C was heaven after a long day of sightseeing. Elly never hesitated in responding to any question I asked.