First. Let's start with the good things which are not just good they are spectacular. Location: amazing. Directly across the river from the Uffrizi and equidistant between the famous Ponte Vecchio and Ponte De Gracias
15 minute walk to pretty much anything.
The apartment: stunning! Beautiful, authentic, grand, romantic.
My only complaint which I made the property manager aware of was that for a 5 star place they had 3 star beds. Moderately priced, extra firm, with slat support and no box springs. I like firm beds but this was just not comfortable let alone hotel plush. Just needed one good one and had requested within minutes of arriving that a mattress or even just an inexpensive pillow top cover be provided and was ok to do in a couple days so it was more sleep able by the time my girlfriend arrived.
Luca the property manager Informed me that the owner would not make any improvements, even just the pillow top.
Which brings up the second problem. Luca and his company are managers and not owners so they can only execute on what the owner agrees.
I am an aibnb host and always do anything (within reason) to make my guests happy. A simple 100 dollar pillow top cover would have solved the issue. But they couldn't seem to get that done after agreeing by email "to fix the problem". I was there for five days so there was plenty of time to do so
I've never write anything bad but hope by doing it here it serves to motivate the team there to 1) get better beds worthy of such a fantastic place and 2) work out a way property manager and owner can be more responsive to a guest
Even with that and assuming they will get better beds I would recommend the Bardi Palace and will rate it highly.