We never actually got to stay in Apartment Mughetto as (as with a few reviews previous to mine), Patrizia emailed me a day and half before our arrival saying the flat was flooded but she had found a replacement. Photos were attached and I had a different contact to phone upon arrival. The flat which we stayed in was actually another apartment again both to hers and the photos which we were shown. The location was good and the flat big, but it was very dark and in somewhat worse condition (very old fittings etc) than Patrizia's flat which we had paid to stay in. Due to it facing into an internal courtyard we were about 4 metres away from many other flats so found it very noisy and with little privacy. Having lived in Florence previously, I can appreciate that it is a noisy city to live in and that problems do happen with Italian plumbing, however I was pretty disappointed with the outcome of this booking. I'm sure it would have been better if we had been able to stay in the flat we booked, but that we will never know!