This is a perfect AirB&B stay. Anna is great with communication, and she is extremely hospitable. The penthouse is stylish and well furnished. I compare it to a Ritz Carlton in terms of features. Towel warmer, soaps and shampoos that smelled so good I had to take a picture, high end sinks and faucets, therapeutic lighting, awesome WiFi, Netflix and the gambit, washer & dryer, balconies, and a view of the Duomo that is to die for. The place was super clean; the location was beside an amazing restaurant, our favorite coffee shop in all of Italy, and even a post office if you want to mail post cards. I really cannot think of anything whatsoever to critique; even the price was inexpensive when you measure it against the amenities, and it is more reasonable than lesser apartments. I’d stay here again without any question. This is a true gem all the way around.