Excellent experience. Bitte was very communicative leading up to the stay, and sent us several pages of notes on the best things to do in Florence. She was out of town when she arrived, but her parents provided a warm welcome and more details about the city. Antonio even drove us from the apt to the train station because there was a city bus strike. Great family.

The apartment itself is very nice. Everything was clean and in place, exactly as shown in the description/pictures.