Martina was very helpful from day one of booking the apartment. Her communication skills were very good and always replied to any questions or queries we had in a timely manner. Martina kindly met us at the apartment and gave us some good reccomendations for places to eat etc. Her apartment was just as the pictures show. Very clean and tidy with everything you could need...including a bottle of wine and water in the fridge! The location was perfect. Just a short walk to the centre of florence yet the apartment itself was very quiet. I would definatly recommend Martina's apartment to anyone who visits florence, she was a fantastic host who went above and beyond to make our stay easy and comfortable.