Our host was really helpful - advice about arrival (getting to Florence from Pisa) was spot on, and they were very accommodating about our timings - flight delayed on a Sunday night. The apartment was beautiful. Perfect location, all mod cons including air conditioning which was a God-send as it averaged 35 outside! I would highly recommend this place to anyone wanting a few days of culture in Florence. It was literally moments from the Duomo (stunning views from the communal roof terrace), five minutes' walk to the Pontevecchio and no more than 10 mins to most of the other cultural treats we visited. On arrival Maria's son was there with keys, an info pack on everything, and a map which he annotated with all amenities and good places to go to eat and drink. He gave us his contact details in case we needed anything. Check out was equally easy. I hope we left the place reasonably tidy. A memorable stay - perfect accommodation. We will recommend this to anyone we know who is going to Florence. Thank you for looking after us so well.