We loved this apartment. It is about two blocks from the train station and centrally located to most points of interest in Florence. It is very spacious - great for a family. Our daughters slept on the upstairs loft, and we had a private bedroom downstairs. The apartment has two bathrooms - very convenient for a family with teenage girls. Communication was excellent - we got a response almost immediately. The host, Ilaria, was very helpful and accommodating. We were delighted that the apartment had a laundry machine and drying racks - we were able to do several loads of laundry. I highly recommend this apartment.