The apartment is exactly as shown in the photos, very clean and confortable. The location is perfect, next to the train station and 10 minutes walking from the Duome and the most important places and monuments of the city. The communication with the host was great (he answers all the messages in a few minutes). His collaborator, Mattia, was really kind and helpful. Besides, they were very comprehensive and resolutive when we had to change the check-in time twice in the last moments because of several train delays. The only problem is that they can't keep your luggage from the check-out time to the time you leave the city (I recommend to reserve with bagbnb the services of the hotel Bella Firenze. It is two minutes walking from the apartment and keep your luggage the entire day for 5 euros each bag).