Alessandro was very detailed in giving me information about the flat. He was very friendly and welcoming. He gave me very good tips on what to see and do durning my 4 day stay in Florence. The flat was lovely and as discribed. It was very comfortable and an excellent location. I did not meet Azadeh, but she was very helpful by arranging for a taxi for me to go to the Train station. The lovely accommodation made my stay in Florence perfect! I give this host the highest rating and recommend highly.