To be able to book the room you have to pass a digital examlike challenge. To get the access you have to upload all your documents and informations digitally. You don’t see any human nor a reception. So you have to have a good internet connection to be able to follow the steps digitally. For us it was really difficult because we were out of battery. But thankfully when we called they responded well and helpful so we could get the access to the place. Then everything was clean and simple. We saw the process just like a video game, using the tools, even if they don’t work (our internet and battery issue) never give up try again! 🤯providing the requirements, getting the codes, finding the keys and congratulations you win! Game Over 🌟🤣😆🌟 you are in! now let’s rest and have fun :))) by the way the shower is great and the bathroom is very clean. And maybe a bottle of wine is waiting next to the bed without glasses and opener 🤣