This was our first stay in an Airbnb, and everything about Alex and Natalia and the apartment was excellent. The apartment is beautiful, right next to a church, in a lovely, quieter area but still really close to everything in Florence. A few minutes walk will get you to Ponte Vecchio, Palazzo Pitti, the Uffizi etc. Alex and Natalia left us with advice, offered to book us a taxi back to the airport, and generally did everything you could hope for. The apartment is really great, very comfortable and clean. I can't recommend staying here highly enough!