We had a lovely stay in Florence. The flat was perfectly located in the heart of the city only minutes walk to so many main attractions. It was very quiet, off main streets. The loft area has a low ceiling so if you are bothered by small spaces I’d suggest sleeping on the hide-a-way bed on the main level. We were greeted in person. Hosts were very quick to respond and helped us set up an early morning taxi to the airport. We would recommend the flat to stay in!