Staying at Chiara's flat was absolutely magical. It's in the heart of the city center of Florence; just walk out your door and into the hustle and bustle. That being said, even though you could hear people outside, the apartment was very quiet and in a very nice building. Be prepared to walk up several flights of stairs! But Chiara made check in and check out very easy, and she was so kind through out the entire process, especially when I had to change my reservation.