My wife and I arrived in Florence at 6:20pm only to find that our luggage had been damaged by our airline. Of course the process for filing a claim was agonizingly slow, and as a result we went well past our checkin time of 7:00. Fortunately for us Benedetta, who was handling our checkin, was more than understanding. Although she could not stay past 7:00, she arranged to have someone meet us at the front door at 8:00 to let us in. This was already a great start to our vacation.
When we got into the apartment we were immediately greeted with a complementary bottle of wine from Tommaso, which was exactly what we needed after the airport ordeal. The apartment itself was very clean, spacious, and stocked with everything we needed for a comfortable stay. I particularly enjoyed sipping a cup of coffee in the morning on the terrace while the church bells rang. The neighbourhood was beautiful, and very conveniently located near everything you'd want to see in Florence. It was right beside a 13th century church, and some very delicious restaurants, and a 5 minute walk away from Ponte Vecchio. I would very much recommend staying here if you are planning a vacation to Florence.