Najat was very communicative, prompt, thorough, kind and sweet. Her place is clean, simple, located within a 10 to 15 minute walk of the Piazza del Duomo, Mercato Centrale etc, and has everything you need with regards to the basics – it's clean, it's got a private bath (at least my room did, the "Blue room"), a nice queen bed, TV (though I was too busy/tired to watch), and good Wi Fi! She even had a nice breakfast for me when I arrived, and she even helped me with my 4:30am taxi ride! If you need a simple, clean, no frills, just the basics kind of place in central Firenze at an economical price, I would definitely recommend Najat's Soggiorno Venere Room with Private Bathroom.