Gio was the best host I've come across in an AirBnB, hands down. He was so great at communicating with us from before we even arrived. He then met us on the day of check-in, carried our luggage up the two flights of stairs, showed us around the apartment, and took some time to show us a map of all the sights Florence had to offer and how we might get there. He checked in with us periodically throughout our stay to make sure everything was ok and then even called a cab for us on the day we checked out. Great guy and definitely made our stay enjoyable.
The space itself was great as well. Accurate to the description and an amazing location. Minutes away from the Duomo, Church of Santa Croce, and not to far from many others. Super great space at a great value. You won't be disappointed here.