It would be hard to find a better location than this in Florence. Sibilla was helpful above and beyond when I asked advice about purchasing an engagement ring on the Ponte Vecchio. Clementina helped us check in and though was running a little late, they let us check in early and didn't seem to care when we checked out. The apartment is striking and in such a unique incredibly old building. We had some awkward trouble with the toilet which didn't always flush without some extra physical persuasion and the apartment wasn't as clean as other airbnb's we've stayed in. The communication was fine but definitely slower than any other Airbnb we've stayed. I would still recommend this apartment for the location and it being a cool spot.