We had a lovely stay in Alessandra's flat, and she was a perfect host! We arrived a bit early, but Ian, who was cleaning the flat, let us in, and Alessandra arrived exactly at the time we had agreed upon. She was very friendly and welcoming and showed us around the flat before giving us lots of tips and recommendations for the city. The flat was nice and clean, everything we needed was there, the ac and wifi worked perfectly, and the location is great (we walked everywhere). As no one had booked the flat for the day we were going home, Alessandra even let us use the flat until we were leaving in the afternoon. Great flat, great host.