Cristina was a wonderful host! Before my family and I left for Florence she contacted me to make sure we had the appropriate sleeping arrangements. She waited for us outside of her apartment when we arrived. Once we got inside she showed us around and showed us where everything was at. Cristina stocked the kitchen with coffee, milk, tea and cookies. She also provides a binder with thorough information, important numbers, restaurants and tourist information. The apartment was very clean and cozy. The location was perfect and within walking distance to all the major sites in Florence. The neighborhood was quiet and we felt safe.