Great communication with Irene: very responsive to messages and helpful. Never got to see her but auto-check-in was a fab idea. 3 flights of steps to get to the apartment which isn’t all that great with lots of luggage. Exceptionally clean place furnished with love and little thoughts for the guest including suggestions etc. Great location although it is about 15min away not 5min from Duomo on foot. Also a very quiet place. Wifi worked well though no TV and an additional 3euro per person per night. Altogether a very good experience, thanks Irene!