Naike and her mother are very nice and polite. However, Naike informed me that the Wifi wasn't working just before arriving to her apartment. I booked the room for 2 days and was there without Wifi and the room and narrow-hall living room have NO T.V. There are no coffee places close enough with Wifi services, and I had to wait up to 20 minutes under the cold and rain for the only bus that pass by there to take me to the center of Florence. Also, the heat wasn't hot enough in the big bedroom so I was cold most of the time. The only thing I enjoyed there was the big bathroom...it was spacious and the shower was nice, except the bathroom floor mat had stains. Also, a lot of traffic noise outside the room during the day and evening. And a long walk to the center, specially under the cold and rain. So the bus was my best bit. I would not stay at Naike's place again, although Naike and her mother are very nice. But the place is definitely not my "cup of tea". Finally, I just want to add that during this trip, I stayed in 3 other Airbnb's that were nice, modern, with T.V. and Wifi and much more, plus right in the heart of Florence and Rome for a lesser amount per night. Unfortunately, I decided to stayed 2 more days in Florence and the apartment where I was staying in Santa Croce someone else had already booked it. Therefore, I looked for another room right just a night before, and that's how I ended up staying these 2 extra nights at Naike's place in Florence Italy. Yadira from California