Very beautiful location at the hart of Florence, near every point of interest. You couldn't hear the noices from the street in the appartment. The a/c was very nice, as there was one upstairs and one downstairs. There was no salt or pepper available, which made cooking quite hard. We asked for some dishwasher tablets and we got 2 for 7 days and since there were not enough cups, we had to do a lot of our dishes by hand. There was one bin in the kitchen, where we had to put all our trash. The trashbag was full quit fast and we didn't have any other trashbags (we also didn't asked for others). The washing/dryer-machine was ideal. It worked perfectly and the steamer was very nice to have. The bathroom was beautiful but small, especially the shower.
Ricciarda answerd our questions really fast, which was great for planning our days. She was not there to check-in or check-out, which we didn't know. She send someone else to do the check-in.
Overall we had a lovely stay and would recomment the appartment for anyone who wants to enjoy the city of Florence in a very central location. However we stayed at another superhost-airbnb and if we compare it we don't think Ricciarda deserves the title Superhost (as we didn't even meet her).