It‘s a great place to stay if you want to explore all the „standard“ sights of Florence. The view on the Duomo is astonishing and while the furniture on the balcony is spare, it is perfectly suitable for a quick meal or a drink. Communications with Kevin were flawless and he was very helpful with regard to any requests we made. The WiFi could be better but worked alright after Kevin arranged for the doorman to reset the router. However, keep in mind that if you require decent WiFi for video calls or other work, the WiFi provided will probably not suffice.