Ciro was a great host - he spent about 15 mins showing us around the flat explaining how everything worked then headed off. He also sent us a follow up email an hour later with lots of good recommendations for restaurants, markets etc. He also left us some drinks and snacks, which was nice! We didn't use the kitchen facilities but it had everything from plates to seasoning. The property itself was big, bright and well presented. It was right by the square with the Duomo on it, which meant that it wasn't particularly quiet but that was to be expected! I'd look to stay there again if I was coming back to Florence.