Unfortunately didn't have a great experience. There was no warning that the hosts spoke no English at all and I had a huge amount of trouble checking in. However, I totally understand that I speak very little Italian and I was travelling in Italy, had I known I just would have chosen another AirBnB. They were only available at certain times to check in and all the messages they replied to me with were exclusively in complicated Italian and I really struggled. Ended up not checking in until 7:30pm, and I had to press all the buzzers on the front door because they wouldn't communicate which one apartment they were in / didn't reply to my messages while I waited in the street downstairs as the organised time. I just stood on the street and buzzed everyone in the complex (8 total) if they were Franscesco. Then, when I got there, they explained the wifi wasn't that great and I realised it didn't reach my room, but apparently did reach communal areas which I just gave up on. I was leaving early in the morning (6:30am) and was told the included breakfast would be there, but it wasn't (croissants etc). What actually made me feel unsafe was that the latch on the door didn't work and you had to lock the to the bedroom with a very old fiddly key every time you wanted to shut it. There was also a second door in the bedroom that you couldn't open but I felt quite unsafe as it looked like it was functional and it was a bit unnerving. Overall, wouldn't stay here again. Also, it is two levels up and there is no lift which just would have been great to have a heads up on.

The room and shared bathroom was however very clean and if I spoke Italian my experience would probably been much better.

If the hosts had stated they really preferred Italian speakers / encouraged Italian speakers I think that would have been very useful for travellers.

I do really understand that I was travelling in Italy and I did try to speak as much Italian as I could when travelling - just practically for checking in it was incredibly difficult and the apartment is right next to the station which as a young single woman made me feel very worried not being able to be sure I would successfully check in before dark.