Elisabetta met us outside the apartment and made sure we knew how to get in, work the AC, and showed us around the apartment. She was great and was very nice! Everything was great and as advertised here. We used the washer to do a load of laundry (no dryer but she has two lines off the private porch and plenty of hangers). The bookstore down the road sells bus tickets and the bus stop is across the streets (route 37 or 4A to get into town) and I don’t know what time he opens but he was always open when we left about 7:30 every morning. Getting back to the apartment was a little challenging but it’s okay if you don’t mind walking just a little bit. Also the apartment is on the 2nd floor (third floor for Americans) so be ready to walk up some narrow steps (big bags here might be an issue). Overall, it was a great stay and you should stay in this quiet side of town away from the busyness north of the Arno.