Michele and Tiziana were wonderful hosts. They let us drop our bags at their place several hours before the scheduled checking without a problem. The second night we sat and had a cup of tea with them and chatted the night away. The room was clean and overall their apartment was fantastic. It is close to all of the main sites in Florence (like a lot of accomodations) but comes with a personal touch which you can't get in any old place. I highly recommend staying here!