Greetings by Ilaria upon our arrival makes us very comfortable and welcomed. It was a perfect, clean, very spacious apartment which fits all eight of us comfortably. Complimentary wine and cookies were also provided which is very thoughtful of the host. Location is great and within walking distance to sites, shops and restaurants.
Both Ilaria and Nicola have been very helpful since the very beginning even before we checked in. Nicola helped us to arrange transport to Siena, San gimignano and Chianti with a very friendly driver who recommended having wine tasting lunch which was very much appreciated. She even checked to find out whether we enjoyed our trip. We have no communication problems at all and all questions were replied promptly. Thank you for being such a wonderful and helpful host.