Laura was exceptional at communicating eventhough she was out of town and her mother let us in. She replied within 5 minutes to every message!

The neighborhood is lovely and residential and a street away from the Arno river. 5 min walk from the main train station and a 15 min walk to all the main attractions. Loved the location!

The apartment is clean and the bathroom is large. There was no air conditioning (as is the norm in Italy) but the fan was good enough and kept the room cool. The room a bit small. So don't bring huge luggage. We put our luggage in the hallway which was fine.

The kitchen is very efficient and stocked with coffee and sugar. I would recommend this stay for the price, location and ease of communication with Laura.