Raul was such a gracious host. He was flexible with our check-in time when we got into Florence later than anticipated. He was also very thorough at checking us in and gave great recommendations for sightseeing and food. The flat is quite lovely; just enough space for my friend and me. Be forewarned the bedroom is in a basement - we had to set alarms to make sure we didn't oversleep in the darkness! Great location and good value!