The apartment was overall great! I think the main question mark we had when choosing this was the lack of a private entrance, but to anyone that might concern, don't worry even a bit about it. It is indeed a group of 3 apartments with a connecting corridor between them, but you'll never have to intersect with the neighbours. There wasn't even noise that we could hear from them so it really did feel like a hotel room. As stated in other reviews, the AirConditioner was a bit of a trouble. Our trip was in September so it was colder outside, but it still wouldn't keep up at all times. That is the only thing that I would say it needs improvement. Lisa was very helpful throughout our stay. Any problem we had she always answered in reasonable amount of time. The check-in info was also very detailed so it really went smoothly. The location simply can't be beaten: not in the middle of all the attention and noise, but at the same time, very close to all important attractions. We'll definitely check up on this stay whenever we come back in Florence!