This place was nice, clean, and had everything you need for a vacation. We didn't meet Grazia but did meet Claudio and he was very helpful in every way. He even came one day to help us with the wi-fi which was very nice of him to make a second trip. The place is on the other side of the river but walking distance to everything. The only downside for us is that we both (my husband and I) are light sleepers and every noise wakes us up. This place is on a very busy street and it will only get quiet between 1 a.m. and 5 a.m. So it was hard for us to get a good night sleep but if you sleep through everything then you're fine. Thanks Claudio for everything!