Alessandra is like a cousin you've not seen in a while, warm and welcoming when you first meet, happy to offer help and advice if you ask! It was as if she knew us when we alighted from the taxi cab in front of the apartment building. She waived "ciao" and so began our time on Via Ghibellina. The description of the apartment is perfectly accurate: the apartment is central and in the heart of the historic district. It is a short walk to everything: the Duomo, Ponte Vecchio, Piazza Signoria; Uffizzi Gallery, Piazza Michelangelo, and Santa Maria Novella train station. The accommodations were lovely, clean and comfortable for 3 adults, especially for my 6'5" husband who loved the high ceilings and the large bed. I knew from previous reviewers about the steps up to the apartment. There are 83 in fact, but well worth it as you will eat a gelato daily! We loved our time in Firenze and the opportunity to get to know Alessandra. Molto Grazie!