Our expectations for this apartment were high based on the number of excellent reviews and the appearance of the apartment from the photos. We were shocked to find that the apartment and our experience working with Simona even EXCEEDED those high expectations. The apartment is centrally located, but enjoys being just outside of the jam packed tourist-filled streets. Simona contacted us immediately after booking to see if she could be of assistance with any of our plans and she was very responsive when we had questions during our stay. The apartment is immaculate and very tastefully decorated. While we did not cook during our stay, the kitchen seemed to provide everything that you would need. The towels and linens were of excellent quality and there were ample products for our use - shampoo, body wash, lotion, dishwashing detergent and laundry detergent. What a treat! We took Simona up on her offer to make a dinner reservation and had an amazing meal at Touch Restaurant. The owners there made sure to see to our happiness because they are great friends with Simona. If you have time, be sure to treat yourself to an excellent meal there as well. We hope to return to Florence and will definitely book with Simona again.