Soraya was a wonderful host! She was on time and helpful with some hang out spots. The rooms are gorgeous, better than our actual hotel rooms and at a fraction of the cost. The included breakfast was great and we loved the privacy of the apartment. It was super clean and the bath tub was awesome. To the best part - location, location, location. This place is amazing. Stay here. You're 20 seconds from Palazzo Vecchio and mere minutes away from other sites like the Uffizi and the Duomo. I'll be back!