This place is in a perfect location, the duomo is visible, you can’t really beat that! She was very flexible with check-in times. I knew how to get there already from studying abroad in Florence last summer, but the instructions she gave from Santa Maria Novella would be helpful to someone who didn’t. Its not a far walk from the train station at all. I would absolutely stay here again. The room was true to the pictures. My friend and I wanted our own beds so she gladly separated them and prepared the room accordingly! No compliments from us on our stay there.