I stayed in Costanza’s place for three months and had a wonderful time. Communication was easy over Airbnb, including during my stay. I was met in person by Costanza’s mother and father, an absolutely charming and very gracious couple who made sure to make me feel at home. When I had an issue, Costanza’s parents fixed it right away and really showed that they cared about my comfort. Regarding the power blowing when the laundry is on, I used the washing machine many times but only once had this issue. Costanza’s father explained to me how to fix it when it did happen so it really is a non-issue and not something to worry about. The AC during the summer is a real saver in the Florence heat. The apartment was very clean, which is the most important thing for me. I loved my stay, and would love to return when I go back to Florence. A great choice!