My wife and I had a very enjoyable stay at Karen and Raffaele's apartment. It's a clean, cozy space with peaceful terrace to relax on after a day of sight seeing. They were also very friendly and helpful with tips about what to see in Florence and where to eat. When I left my phone in a taxi, Raffaele helped me retrieve it. There is a long set of stairs that needs to be negotiated to get up to the apartment so keep that in mind.