We were very pleased staying at Charme Santa Croce. The apt is very centrally located. We walked to all major attractions. The rooms are spacious, modern, clean and nicely decorated. The beds are very comfortable with lux linens and towels. The apt is on 2nd floor with no lift. You may need help with heavy luggages. Alberto is a gracious host, responsive and flexible. We'd love to stay here again when we come back to Firenze. Highly recommend!