As a frequent Airbnber, I will say that Thalia is one of the top 5 hosts I've come across. Attentive, passionate and kind, she took the time to get us settled in the room and acquainted with the rest of the city. We found that we could rely on her for helpful advice and recommendations about what to do and where to go. The only thing keeping this apartment from 5 stars across the board is the location. Located about a 30 minute walk from the center of town where all the action is. That said, the city is building a tram line just outside of her apartment, which I imagine will remedy this. Also, there are many bus lines nearby currently in operation in the interim. Overall, a great place to call home during a trip to Florence!