Alexandra met us at the entrance to the apartment building and took us to our apartment. She explained all the amenities. The apartment was in a great location and central to all the major attractions in Florence which were in easy walking distance. We were close to all kinds of eateries, cafes, gelato shops, clothing stores and jewelry stores. The air-conditioning was amazing and each room had a fan. The restrooms were immaculate and modern. We had access to two verandas which provided wonderful places to relax and enjoy the days and evenings. We really appreciated the washing machine and the Jacuzzi in the upstairs restroom. Alexandra even left us some snacks we definitely enjoyed. Lastly, our host even called us a taxi on our last morning to make sure we arrived at the train station on time. Overall, and awesome experience!