This flat was exactly what I needed for a great stay in Florence and Michele is a wonderful host! Communication was always friendly and prompt, and he was available to show me the flat and the neighborhood upon check-in. He can also provide customized tours - he took me on one of the Duomo and accompanying museum that was super interesting. The flat itself is on a small street near the lovely Piazza Santo Spirito with nice places to buy good bread, wine, and all the other delicious Italian treats nearby. If you've never stayed in this neighborhood, I highly recommend it! It's on the "other" side of the Arno, but still within a 10-15 minute walk from major sights. Plus, you have the benefit of a more local feel and some amazing restaurants - Il Santo Bevitore, Trattoria Cammino, and Osteria Santo Spirito were my favorites. All in all, this is a great place to make your home in Florence!