Blerina was great! She was super helpful from the moment we checked in until we left. Always offered to call us cabs if we needed them as well. Also, when we checked in she sat with us and discussed areas we should go and how to get there. The apartment was walking distance to downtown if you dont mind 15-20 minute walk or there is a bus right outside. The space was also great size and very clean with everything we needed. Thanks Blerina for a great first time in Florence!