Federico's mother was the one who showed us around the apartment because he was out of town but he was easily reached by phone. The stairs are quite tiring to go up and down but the views of the city are worth it. You really aren't going to find a better view. The place is very charming and very old world. It feels like you are living hundreds of years ago but all the amenities are up to date. Great place to stay. You can walk and where you need. Never needed to take public transport except to the train.