Alex and Natasha were wonderful hosts. Unfortunately I didn't have the pleasure of meeting Natasha, but Alex greeted me at the door and accommodated for an early check-in. They were extremely helpful in offering tips and suggestions for tours and restaurants in Florence.
The flat was in the perfect location, very central and walking distance to all the major attractions!
The room was very nicely furnished, with an amazing AC unit, although I didn't need to use it much while I was there. The bathroom was very clean and recently renovated. Alex and Natasha were extremely respectful of my privacy. I didn't hear them once while I was there and it was as if I had my own private flat!
Overall, I had a wonderful stay in Florence with Alex and Natasha and couldn't be any happier with my visit to Florence. I would definitely stay there again should I ever return to Florence!