Amazing!!! We arrived in a huff from the airport with our two little ones and Michele was there to greet us all so warmly in front of the apartment. He helped us with our bags and had even arranged for a baby cot and high chair for the apartment. He also able to help us make a reservation for dinner just around the corner so we had very little to worry about on day 1 - there is even a small shop right downstairs so we could grab milk and fruit for the kids. The apartment was clean and quiet and the laundry and dishwasher was a great added touch. Also the wifi worked great!! The location was perfect as well. We had an amazing time and felt just at home. I would recommend this apartment to anyone or any families looking to be central and with great hosts too!