We've spend a month in Azadeh's apartment in Florence and over all it's been a positive.
The communication with the hosts has been easy and effective. The apartment is renovated and well-equipped, it's located outside of the historical center, but for us it was a plus.
Please note that it's a two-level apartment where you have to climb the stairs to get to the bedroom - may not suite everyone. Also the internet connection is not always reliable, if case you need to work from home.
Otherwise, a positive experience and fair value for money.