It is not possible to review Lisa's apartment since we didn't stay there due to a plumbing problem. Artan picked us up from the train station and took us directly to a hotel instead, which they graciously paid for. The hotel was in a great location overlooking the river and breakfast was included-a nice bonus. The next day, Artan took us on a fabulous tour of the Tuscany area that included a wine tasting. We would have preferred to stay at Lisa's apartment, but overall, we had a nice stay in Florence. Thank you, Lisa and Artan for making a potentially difficult situation work for us!