My daughter arrived a day early for her study abroad program so had to find lodging. Daniele and Clara were very kind and even ordered her a pizza after an arduous 22 hour travel day. Their home was lovely and very creative which my daughter loved. She ended up oversleeping which they allowed and they let her keep her bags there until she could meet her group. They also had to deal with me, a nervous Mom, checking in several times to make sure she was safe and sound! Overall, a great stay!