Ximena was an incredible hostess. She was very responsive, and even helpful to us before the trip, helping us figure out where we should park our rental car and when to meet up with her. The apartment was very comfortable and the ACs worked great, which we appreciated! The owner, Anthony, who lives next door, is charming and kind and we enjoyed meeting him! There was even more beds and space than we needed, which we were pleasantly surprised about. It was also a fantastic location, about a ten minute walk from anything you'd want to see in Florence. Thanks Ximena and Anthony!