Great place to stay. Very clean. Close to the centre (around 10/15mins by foot). We didn't meet Andrea but we communicated via whatsapp. She was very reactive and helpful. The blue bedroom is very calm, quite big and nicely decorated. There is everything you need to cook a quick meal inside the bedroom so you don't need to go to the common kitchen if you don't want to. The breakfast is nice. Nothing fancy but it is enough to give you some strengh to go exploring the city. If you prefer having breakfast outside, there is a great place 5 mins away... caffé Lietta. Pastries are to die for... a great taste of italy. You should definitely go! To round it up, we would come back for sure to Il Novello if we ever come back to Florence one day.