Bad experience with Luca! All the way up to the day of our arrival, we didn’t receive any email indications about the itinerary. And only then it was because we had to push Airbnb to get him to respond. There we were, in Italy, a foreign country, without knowing if we would have a place to stay. I sent three or four messages to Luca the day before our arrival, but didn’t receive any responses! We had to call airbnb customer service in order to get hold of him. Finally, around noon, three hours before we supposed to check in, Luca sent an generic email (without any personal apologies) about the itinerary, the same type of email other hosts sent us days before our trip to let us know they were expecting us! We very much wanted to cancel with him but didn’t want to spend another half day to book places/find hotels while we were in Italy on vacation. Not recommending this host because communication was zero. Although I do give credit to Christina the caretaker, who actually met us and helped with our check in. She was very nice and helpful.