Camilla's place was easy to find and access. The room was spotless upon entry and had the most amazing view of the Arno river and the Ponte Vecchio. She is a great communicator and such a sweet person, enjoyable to talk to. We asked for guidance on places to eat and things to do and she was always quick to respond. Even after we had been checked out of the room, Camilla was sure to respond to any questions we had. We highly recommend and will rebook when we return to Florence.