First off. Location is great. Literally right next to il Duomo. Not far from train station, or any of the musuems or Ponte Vecchio, Pitti Palace/Boboli.
Check in was easy. Nice clean building, new kitchen and bathroom areas. Bed was very comfortable. Couch was oddly positioned due to the layout of the room. Nice table to dine from, plan your day, etc.
The balcony doesn't have a great view aside from the top of the dome. You're looking at a bunch of apartments and they're looking at you. The other downside to the patio is that there were A LOT of mosquitoes out there and I killed 8 that got in and would've eaten me all night. Just be aware.
Fully stocked with kitchen appliances, fridge, freezer, stove, microwave,and dishwasher. Just wish I had stayed longer to make some meals!
Easy check out and good communication. There was even a binder with lots of helpful info.
Would definitely stay if in Florence again!