This apartment was exactly as advertised and perfect for what my wife and I needed. Amanda and Alessandro were so kind from the start as we had several plans change and they accommodated the check-in to what was best for us. They also were excellent at communicating and gave us a bunch of great restaurants and areas to visit. The apartment is also in a great location, close to attractions but secluded enough that you can come back to a quiet area after a long day. If we ever return to Florence we will definitely stay in the apartment again.