Carlotta was great. She was very responsive and sent very clear directions with pictures to get the key and the apartment as google maps can be a little off.
Carlotta's place was great for the space, value and location. However we didn't expect the amount of noise in the morning from the shops vendors around the central market. The apartment had nice high ceilings but everything must have echoed in the bedroom. Also, there was no elevator to the apartment which was no problem for us but the staircase was completely dark at night. There are light switch on the first set of flights but none after. I used my phone flashlight the rest of the way.