Where to begin, the greeting we received from Romina was exactly what you hope for after a long transconenental flight. She was flexible and communicative around our check in time, she gave us excellent suggestions of places to eat and even where the nearest supermarket was. Staying in the oltrarno so close to the ponte vecchio and San Spirito neighborhood was so convenient and quiet. We slept so well and had an easy walk to the other side of the river (and indeed to all the sights of interest in Florence). Will absolutely stay here again if we have the chance and we will recommend this apartment to anyone visiting Florence!