This was our first ever Airbnb and it was fantastic. The apartment is beautiful, very clean and well equipped (inc wifi) - a real home away from home. The location is ideal, we have young children and the central location meant we could pop back regularly to relax and cool off from the Florence heatwave (and the a/c at night was a huge plus). The flat is very homely and there are some great cafes, pizzerias and gelato shops nearby which seem to be better than the more expensive ones near the Duomo. While we didn't meet Francesca and Bruno in person all the emails, communication and advice we got from them was perfect. I hope all our future Airbnb adventures are this good. Thanks.