Horrible communication with the host. Only got one message from him asking about our arrival time. No instructions on check in or anything. When we arrived, we stood outside and rang the doorbell for 20 minutes. No answer. I tried texting and calling the host. No answer. We walked to a nearby café to wait. We ended up waiting from around for 2.5-3 hours until check in time closed. Never even got inside. Absolutely unacceptable.
Contacted AirBnB support to get a refund and got a hotel nearby.