Fantastic, modern, clean apartment next to S. Croce which means it's a great location as well. The photos are accurate, good bed, large and modern bathroom with good sized shower - 5 star quality. Kitchen is fully equipped. You are on the first floor with double glazed windows that have internal shutters so the bedroom is super quiet and dark at night. But best of all was Niccoló. He met us at the agreed time and took us right through the apartment showing us how to use all appliances, lock up etc. He then provided a map and proceeded to mark useful shops, transport and finally 14 restaurants throughout Florence with cuisine etc. He then provided an Italian cell phone with his number preprogrammed should we need him or have any questions. Now that's service!