We had a very good time in Florence at Massimiliano's apartment. It is located in a nice neighborhood and near everything you may need. It has great air conditioning and all services worked very well. At some point we asked Massimiliano for a saucepan and it was delivered very quickly. The a/c was very useful during our stay because of the heat wave we experienced. The apartment has very good tourist information and recent guides in several languages, which were very useful. Firenze is such a wonderful city that we were very happy to stay at Massimiliano's place.