Christina was a wonderful host. She was friendly and welcoming. She was always available and willing to help in anyway she could. We came to Florence to organise some paperwork for our wedding later in the year and she helped us so much, and even found an interpreter for us on vey short notice. Her communications and responses leading up to and during our stay were always clear and quick. In terms of the apartment it has both pros and cons, that very much depend on what you want. I would recommend this apartment only for short (1-2 nights) stays for people who are just looking for somewhere to sleep. The shower is very small, but the water pressure is great. It is in a great location close walking distance to everything, but with this comes noise. The apartment is clean but not spotless.