We stayed here for 4 nights. Heating was off on our first night but Barabara responded to our SOS quickly and the problem was rectified efficiently. No problems after that.
Near a carrefour and some restaurants nearby. 3 min walk from Santa Maria station (the main train station in Florence).
Recommend a restaurant nearby with cheap and good food. Something along the lines of Leo Pizzeria. 60m walk away.
Thanks for the stay Barabara! Would recommend.