This has been one of my best AirBnb's experiences without a doubt. Gianluca and Alessandra truly made us feel at home! Communication was always excellent, the apartment is very quiet (you might hear trains from the nearby station in the background, but absolutely nothing to worry about), modern and in a great neighborhood. Impeccably clean and tidy, with pretty much every appliance you might need. Bed and couch are ultra comfortable. They even went the extra mile and helped us reach supermarket.
When I come back to Florence, I hope to stay at their place again!