Our stay at Nena’s beautiful apartment was so wonderful. From check-in when she met us with instructions, and had chilled wine, soda and water waiting for us in the fridge, to all the special touches in the apartment- coffee, laundry detergent, shampoo- it just made our stay so happy and easy! The location is so close to everything in Florence and it’s also very quiet on a nice side street. The beds and air conditioning made for a peaceful night sleep and the kitchen is well equipped. Washing machine was great for a long trip. Bathrooms are beautiful and big. Nena was also very helpful when our son got an ear infection- she helped us find a doctor and checked in afterwards. Overall, I can’t say enough great things about our stay. Five stars!!