The location of this lovely, compact little flat in Florence was perfect - it overlooks a charming little piazza and is in walking distance to all of the major sites.
We especially loved the brilliant coffee shop directly opposite for coffee in the mornings (a recommendation from Giancarlo).
The flat was clean and had everything we needed. It's not very big, but as we were out all day it suited us fine.
Giancarlo was a brilliant host. He was easily contactable, and made check in extremely simple. He provided us with a 'manual' for Florence and gave some great local recommendations & tips - just what you want from an airbnb host! He also allowed us to leave our luggage in the building when site seeing on our final day - a big help for us.
The only thing that slightly soured our experience was the check out - having agreed a check out time in advance of 11am, we were woken up by the cleaner who knocked on the door repeatedly at 8:30am (not great when you're on holiday!) and who waited outside the door until we left. Felt like this should have been avoided given we'd already agreed a time for check out.
This really was the only thing to comment on though - and it wouldn't stop me from staying here again.
Thanks Giancarlo