Michele was the nicest host ever. He responded to messages within seconds and provided wonderful information for everything I had questions about. Gave us recommendations to fantastic non-tourist restaurants and gave great suggestions on activities even according to the opening times of the museums. He was waiting for us in the house and welcomed us as if we are family. He even let us leave our luggage way past the check out time, called a taxi for us and made sure it arrived on time and we were good to go. Highly recommend him as a host and his apartment!