Stay here if you plan to explore Florence because the place is located in the heart of the city - walking distance from everything you’ll want to see. It is small but was fine for my wife and me during a short trip. Paolo is kind and responsive. This isn’t the place to stay if you’re looking to spend a ton of time in the apartment or if you value luxury over practicality. We had no issues with the place, check in, or anything and would recommend it to friends.