Roberta and Paulo were the most amazing hosts one could ask for. We were running late from the airport due to flight delays, yet Roberta waited for us at the apartment to give us a walk through of the place. Infact, we were a little lost in the city with directions and Paulo was so gracious that he came to our location and helped us park the car in the narrow streets of Florence. The description doesn't do justice to the place, as it is far superior. The views are just phenomenal and the location is perfect, it is away from the touristy sections of Florence, yet close to all the touristy spots. The apartment is extremely well equipped with all amenities one could ask for in a luxury hotel. I highly recommend this rental and would go back and live at Roberta & Paulo's beautiful apartment again.