This place was incredible, a real oasis in a very hot Florentine summer. Lisa was very helpful and even provided a welcome bottle of wine. Our family of six managed to feel like we all had our own space and we loved the feeling of opulence the apartment had. We would return at the drop of a hat! But a note that you had to lug your luggage up a flight of stairs. Lisa helped, but as we had our baby with us the getting up and down with a stroller repeatedly wasn't ideal. That said, the inconvenience was worth it and the location was amazing. Plus all of Lisa's restaurant tips were spot on,