Pictures did not reflect the apartment. We chose it because of the foot rest was exactly what we needed to elevate our legs. It was not there.
We would never have rented this apartment for a full month if we had known this. Pictures were totally deceiving. It was dark and dreary not light and bright.
The noise was extremely loud 24/7. We wish other renters were honest about this.
We were given 2 sets of towels, 2 kitchen towels, 1 roll of paper towels and one and one half rolls of toilet paper.
We asked for another set of bath towels and we were going to be charged 12 euros. Chose not to do it.
We were certainly appalled when the owner wanted to show the apartment to a possible client. Never in our 10 years booking with AIRBNB has this ever happened. We told her that it was disrespectful and she wrote us back that we were the ones being disrespectful.
When we arrived there were lighting and fan issues in the kitchen, the shower was draining poorly and the hallway smelled like sewage. The lighting, fan and shower were resolved within 2 days and the stench took the building owner close to 18 days to take care of the problem. We had heard other building residents complain about the hallway smells.
There are other aspects of the apartment you might want to check into. It is not equipped good for cooking, although F did get us a few things to help us out.
Also, all ARBNB have a handbook that explains their policies. There were no instructions on using the washer/ dryer, tv, where to bring trash, etc.
We are sure that our complaints will not make the apartment owner happy, but we are being honest.
We hope Airbnb has read all of our communications with the owner, or representative, over the course of the last month.
Joanne & Bill Strauchon
Arizona, USA