A centrally located apartment with lots of added extras to help with our stay. Bruno was very helpful and always responded quickly to any queries - even booking us a taxi upon our departure. Air conditioning was very welcome during the heatwave and as a family of four - including a pensioner and a teenager, we all found the property to be comfortable , within easy walking distance of the town centre and spacious enough so that we weren;t falling over each other. Lots of little added extras, such as towels being available and a washing machine at the property made the difference to us as we were in the middle of a two week tour of Italy. Two flights of stairs did not prove to be too arduous for any of us. I would definitely re-book this property if I returned to Florence. Excellent value for money.