Ilaria met us at the TotalErg station. Her son Reynaldo, also came to help us check in. The showed us around the apartment and explained how everything worked. They also gave us suggestions for dinner. Reynaldo explained the bus system and the told us how to get to the grocery ( market). They were very helpful and made us feel welcome. The apartment was as described and very clean. They helped us with parking the rental car. They were also very prompt when we checked out. I would highly recommend Ilaria as a host.