I was fortunate enough to spend a full week at Silvia's apartment in Florence. She greeted me at the train station with a big smile and friendly hug and showed me the way to the apartment (about a 2 minute walk). The apartment was exactly as pictured, charming and clean. Silvia was very organized, answered all of my questions, gave me many recommendations, and used WhatsApp to check in throughout the week to make sure my stay was going well. I found that the apartment was in an amazing location, walking distance to everywhere I wanted to go. I have no complaints at all and would definitely recommend staying here! I never wanted to leave!