Amazing central location. There are steps up as it is on the top floor but they are worth the view from the roof terrace. A/C was very effective especially in the lounge which was needed in the Florence heat! Host did respond but slower than I would have liked (before check-in and once we were there) but most issues were sorted. The apartment is advertised for 6 people (with a sofabed) but there was a large window over sofabed with no blind and is over looked from other apartments (which isn't acceptable). Very few kitchen utensils which meant we couldn't cook in the apartment. Some cracked wine glasses meant there was not enough for everyone to have a wine glass and not even a corkscrew in an apartment in the Chianti region! One shower was good, second shower was unusable due to controls nearly falling off wall. Overall a great destination if you want to eat and drink out all the time.