First off, the location of this apartment is AMAZING. You are right in the center of the action and just steps away from Ponte Vecchio. It is tucked away on a side street so it was quiet and comfortable.
However, the listing for this apartment is definitely not accurate. There pretty much is no Wifi. Giovanni acted vague about the password when we checked in and even suggested we try to "connect to the bar's across the street." As a family traveling from very far, it is important for us to be able to check in back home and plan for our travels throughout Italy. Instead, we had to walk down the street to the main square to use the free public wifi. A headache to have to bring my laptop out there late at night with many people walking around.
Second, we have been traveling for two weeks and were definitely in need of a washer for our clothes. The listing now states that there is no washing machine, but I am almost certain it said it did when we booked. Regardless, it had a sign on it that said "out of service."
Also, the listing states that there is a twin bed in the loft. Instead, we were provided a tiny roll-away bed with a mattress a few inches thick. The loft upstairs was not set up at all and seemed to be being used as more of a storage area.
Overall, it was just okay. Never really felt comfortable there. It definitely needs some updates.
Also........ we peeked in the fridge and there were half empty sodas in there. Also, there were two gelato cones completely melted in the freezer with frozen chocolate everywhere.