Simon's flat is as lovely as the pictures. Clean and modern. We loved the fact that we had access to a washer and separate dryer, which I have personally found to be rare in Italy. She responded quickly to my questions both before and during our stay. Close to restaurants, shops, and food market yet still residential. She provided a booklet listing tons of restaurants and activities. Simona also suggested a driver for a day in Chianti, it absolutely wonderful!!!!