Lisa was so great at keeping in contact with me, answering questions very quickly and met us at the door when we arrived.
The apartment was in the most perfect location- near all the great shops and walkable to all the sites around Florence.
The rooms were very comfortable with plenty of bed rooms and bathrooms- perfect for 2 couples since we each had our own "suite" on opposite sides of the house. The only complaint would be that it was noisy outside at night and we could hear that noise when we were trying to sleep- but I wore earplugs so that solved the problem.
I would definitely stay here again and hope to return with my kids.