the check-in was on time with the company agent. the apartment is in a good location outside the Limited Traffic Zone (ZTL) with parking. it's a quiet area with some coffee and supermarket nearby. also, a bus station ( line 6) is 2 min walk.
we had some problems: we stay 3 days - so few basic things were missing like garbage bags for 3 days and some cleaning tools.
there are no details of how to operate the heating and they are working automatically in some hours of the day.
one of the main problems was: the apartment is full of mosquitos and there are no mosquito window nets