AMAZING! Crisitana met my husband James and I at the flat late in the evening after our flight arrived and welcomed us warmly. The apartment was in pristine condition, very cute and stylish. She even had a bottle of Prosecco for us in the refrigerator to celebrate our honeymoon. She explained everything we needed to know about the apartment and gave some suggestions about places to eat/see in Florence. The view was spectacular. Really no words to describe how incredible the location was!!! If you want to be right in the heart of florence, close to everything wonderful, this is the place to stay!!! We hope to come back to Florence soon and if we do, we will stay here again. Thank you Cristiana for making this part of our honeymoon so wonderful!!