After an interesting check in situation, where I needed some clarification (the building numbers don't always go in order -- so for instance, residences are blue and shops red so there can be a blue 20 and a red 20, with a red or blue 18 in between, so I got to the building number (a store, in red) and could not figure out how to buzz in). Antonio was very rude and talked over me while asking for help, I think it took a full 5 min on the phone before he actually listened to what I was trying to tell him. He ultimately threatened to cancel my reservation... all while I was standing below in the street with my luggage, just trying to figure out where to buzz in.
Antonio provides guide books and maps, and that is really nice, he even is willing to make some recommendations for you - but after that checkin interaction, I had no interest in continuing conversation. I just did not want to have to find a new place to stay, alone in Italy for that SAME NIGHT.
Now about the place, it looks like the pictures and as a solo traveler it was fine for what I needed. I was comfortable enough and it was clean, basic accommodations.