This apartment is a gem in a fantastic location. We toured other cities by train and it's location near the train station was perfect. Gabriele met us upon check-in and was very helpful in describing routes to places we wanted to visit and had a binder of helpful tips as well as restaurant recommendations. The apartment is decorated extremely well and has lots of room and everything you could possibly need from a refrigerator to a washing machine. The shower is very large and is beautiful. There is a skylight in one bedroom with a remote control and very good heating and air conditioning. Gabriele contacted us a couple of times to see if we needed anything and always answered all communications both before and during our visit very promptly. He even met us to send us off at the end. The entire apartment was spotless and very secure. I would highly recommend this apartment and we will definitely try to stay here if we return to Florence.