Paolo was the best!!!! Super Friendly and accommodating!!!! I felt like we were welcomed home after being out of town for too long. The place is wonderful and cozy and has all the amenities you could need to be comfy!!! The fridge was stocked. The bookshelves were filled with awesome things to read :) Ideal location right in the center of Florence and just far enough away from the tourist center to make you feel like a local :) I would love to return and stay here longer.