I could tell that Sylvia wanted my stay to be a pleasant one. She helped me in whatever way she could, and she did it with enthusiasm! When I texted her to ask a question about a restaurant, she responded immediately. I had just left from a week’s stay at a villa in Tuscany, where we spent thousands of dollars to be. And those villa hosts did not respond to our texts as quickly as Sylvia did. In fact, I think there was a time when the hosts in the villa in Tuscany did not respond at all! Sylvia was just the opposite! She really wanted my stay to be a pleasant one!