Claudia really went above and beyond for us, even with our stay only being for the night. She got us directions to the bus station, and even tickets when we were having trouble! She guided us to the residency and had her housekeeper greet us at gate. We were able to leave our bags there on check out day while we explored before we were off to our next destination, which we were very thankful for! The place itself was comfortable, clean and had everything we needed.
Would definitely recommend to anyone staying near Tuscany area.