We had a lovely stay at Susanna and Sandro's very clean and modern apartment. It is in a great location...only 2 blocks from Santa Croce and easily walkable to all major attractions in Florence. Susanna and Sandro provided us with great recommendations for restaurants (Trattoria 4 Leoni was fantastic!) and shopping, maps, and even a cell phone for local calls. Communications with our hosts before and during our stay went very well. The only downsides we encountered were a few power outages due to the AC tripping the breaker (which Susanna warned us about and showed us how to fix) and a weak wi-fi signal (works best in the living room, not at all in the kitchen). Both of these were minor concerns during our stay, though. We would recommend this apartment to anyone looking to stay in downtown Florence!