Our entire experience couldn't have been better. Chiara is the most gracious host we've had the pleasure of meeting. From the beginning she made us feel completely at home. Her apartment is located in a great central location in Florence, within walking distance to all the great sights. The apartment was clean, comfortable, and even came stocked with a fridge of treats (tuscan wine, juice, sparkling water, cheese). Towels were carefully folded and wrapped with ribbon, coffee pot ready to brew, tourism brochures and maps were ready to read. No detail was missed. After a long day of sightseeing in the July heat, it was like going home. We will surely be back and highly recommend to our friends and family. Gracious thanks to you Chiara!