We had a wonderful visit to Florence. Silvia's apartment was so spacious and comfortable. The rooms were well appointed, with comfortable beds. The bathrooms were roomy with good water pressure. There was a washer/dryer combo unit as described which was very helpful. Slight disadvantage was that the washer could not be used at night...difficult when you are out touring the city all day. Location was very convenient. When we arrived, Paolo provide walking maps, a list of favorite local restaurants and shops - all very helpful and useful information. If I were to return to Florence, I would absolutely stay here!