What an amazing experience for our family! We absolutely loved Carlotta’s gorgeous penthouse apartment! It is sparkling clean, meticulously decorated with tasteful items. The location could not be better and the street is very quiet despite being so close to the Duomo (one minute walk away!). There were many restaurants, cafes and shops within a few minutes walk. There is a Conad grocery store a short two minute walk away for all your home cooking/eating needs. The place is very comfortable and nicely laid out. Carlotta had kindly supplied extra items to make our stay special, including a bottle of Italian sparkling wine! She was very helpful with booking a dinner for us for our anniversary at an amazing location…. As well she helped us book a taxi to the airport (during a taxi strike!). As well Carlotta provided a nice crib for our five month old son. The elevator is a fairly cozy one (!) however it worked quite well to get up and down with our luggage and on hot days. Carlotta was very helpful and responsive with a small elevator issue that came up briefly. The stairs as well were easy to take up and down. The rooftop patio is breath taking truly! We also booked a private tour with her friend Nash, who took us around Tuscany in a new Mercedes’ van! We look forward to coming back to Florence sometime soon with our family and would love to stay at Carlotta’s place again!