Fantastic trip! Location was absolutely perfect for hitting all the top spots within minutes. Neighborhood shop owners very friendly and welcoming. Pictures really don't do the apartment justice as others have commented. Extremely spacious for a 2BR apartment, particularly in the historic district of Florence. It was nice to have elevator option and A/C when exhausted at end of day. We had zero issues with electricity that has been mentioned by others. Luca was great with restaurant tips, fixing the wifi (a must for our 18 & 20 yr old children...thanks Luca!) and assisting with transportation. Would definitely recommend this apartment and the Raffaella/Luca team!