Rafaella met us at the agreed time and showed us up to her lovely apartment. The apartment was clean and well equipped and is just as nice as it appears in the photos. The furniture, the artwork and the presentation made it feel like a home, which made it a pleasure to stay in. The apartment is within easy walking distance to all the main attractions of Florence and close to a good supermarket so that you can stock up on the essentials. The view from the balcony was stunning and the balcony was a great place for a quiet drink to watch the setting sun. We highly recommend this apartment.