We had a lovely stay in Florence. The apartment was exactly as advertised, it was spotless, comfortable and had everything we needed.
It was great to have a washing machine and so nice to have all the little extras Eleonora provides (wine, water, fruit, pastries etc), especially after a long journey.
Eleonora was a fabulous host, nothing was too much trouble and any queries/questions/messages were answered promptly. She had lots of helpful advice about the city. She met us promptly on arrival and visited very early on our departure date as we had an early flight. She is a very nice friendly lady.
The apartment is very well situated for all the sights and experiences of the city, we were able to walk to everything. It is down a quiet and quaint narrow street; we enjoyed that it was very traditional and Florentine.
It was good value for money and we wouldn't hesitate to recommend it.
BE AWARE, we read the reviews and did not really take on board: there are LOTS of very steep stairs. However, we are pair of not quite fit enough 50 somethings and it did not stop us enjoying the apartment.