Beautiful location, apartment and hospitality. Lorenzo communicates well and makes sure all is ok. There’s an elevator that comes quickly if you don’t want to take stairs. Unit is so comfortable, even the couch! My teen daughter wanted to take the couch home with us!! Bathroom comes with soap, which came in handy. King bed was very comfortable for the two of us. View out of the window was classic Tuscany/Florence. Quiet. Highly recommend!