Elisa's dad handled the check in and check out. He was very prompt on both occasions and very warm. His English is limited, but he did a good job explaining what we needed to know about the apartment. The apartment was very clean and exactly as pictured - chic and sleek, perfect for a couple. The location is great for accessing all the best tourist destinations plus there are several very good restaurants close by, one of which you can see to your left out the bedroom window. Highly recommend!