Would 100% recommend staying at this property! The apartment itself was great - clean and accurate to what you would expect. Great location next to Santo Spirito which is an easy way to access the city. On process, the check-in was easy and we worked with Kevin who was great, communicated quickly and clearly, and made sure we felt like we hard a resource during our stay. This was perfect for the 4 of us during our Florence trip - highly recommend.