Upon arrival we were greeted by Francesco, who was very nice and helpful. Due to overbooking we were moved to a different apartment than the one booked, it was bigger with a nice balcony on the top floor. The building is in the perfect location about 20m from the Duomo, and a short walk to everything. Also, the room was clean. Only downside was the very loud air conditioner in the bedroom. Overall this was a very satisfactory stay.