We arrived before the check in time and Raffaele greeted us when we arrived to the door of building. He helped us with our luggage up to the condo. Showed us where everything was at and explained everything we needed to know about the place. What an Amazing host. The condo is gorgeous. Perfect for our family of 5. The roof terrace was perfect for pictures of the duomo. The location was perfect, plenty of restaurants and shops around. Had a great experience. Will love to stay there again if possible.