Guido was extremely nice and welcoming. He accommodated to our late arrival. Thank goodness he lives right next to the apartment! Overall the place is comfortable, just as shown in the pictures. Please be aware that since the apartment faces the street, you can here a lot of noise since early in the morning with the people from the market which is around the corner from the apartment to late at night with the tourist that stay out on the streets. But the apartment is extremely well located! The ponte vecchio, the palazzo vecchio, the market and Fontana del porcellino are just steps way. The place was clean and he had linens, blankets and pillows.