Overall excellent! We arrived earlier than our arranged time. Luckily one of the other tenants was coming home and let us in to move our luggage upstairs. We then walked around a little bit until time to meet. Elly was prompt and showed us around the apartment and explained everything. She also gave us recommendations for food/restaurants and sites - the gelato place La Carraia which she recommends truly was the best gelato we had on our trip. She was available through phone or airbnb, however we did not need to contact her for anything. There is a map in the apt with some recommended restaurants which was pretty helpful. The owners also gave us a welcome bottle of wine - great start to our trip!

Location: excellent! 5-10 minute walk to the SMN station. 10-15 min to duomo and central market. 15-20 min to ufizi and accademia, 20-25 min to boboli gardens. Great place if you plan to take day trips since it is so close to the station. Multiple supermarkets 5-10 min away. Many restaurants nearby, pizza in the downstairs restaurant is excellent. Streets are very well lit at night.

Apt: excellent! Looks like the pictures. Very clean. Really did feel like our home away from home. Washer in apt but no dryer - we hung everything and it dried in a few hours. AC was more than enough to keep everything cool. Kitchen had everything you would need. Bathroom extremely clean. The stairs are not too bad - 2 flights - as stated.

Would definitely stay again. Thank you for making our trip a memorable experience!