The shower was interesting... the water pressure was non existent and we had to tape the button so the overhead shower head would stay on lol. There is no elevator but there is a handicap lift chair to take you up if needed. Overall not a bad location but definitely a unique place. Claudio’s mom checked us in and she was very nice! It is very close to Santa Maria Novella train station which is great. If you’re picky don’t stay here but if you’re looking for a unique experience this is for you! Claudio is very kind and a good host :)