This was my first airbnb stay and we LOVED it. Stefania helped with every detail, including recommendations for sights to visit and places to eat. We stayed at the apartment with our family of 6 and it was spotless and included every amenity we'd need. The location is ideal - our view our of our living room window was of the Ponte Vecchio bridge and Duomo...beautiful :) While it's a 5th floor walkup, there's an elevator right on the hallway. I'd recommend this apartment highly and plan to visit again. :)