Excellent stay! The location couldn't be better - right in the historic center. You will hear noise (lots of ringing bells!) since you will be steps off the Duomo Piazza. But so worth it to be so close to all the top sites. Grazia met us personally upon check in and was very welcoming. Her English is excellent. The room was well equipped, although there is no coffee-maker (just a kettle and some tea bags); but why make so-so coffee in the room when you can be drinking fabulous espresso in a café overlooking the Duomo a few minutes after leaving your room! The shower is quite small, but fine for our needs. There are several (6?) bedrooms and a shared hallway and entryway. It is on the 4th floor I believe (lots of steps). Security seemed tight with several locks, gates and cameras in entryway, so we felt very safe. We felt the value for what we paid was extremely high. Recommended!