We had an exceptional time in this beautiful apartment. It was exactly as described/depicted on Airbnb. The best aspect was the large, open living space, which was something we didn't find in our other two accommodations during our visit to Italy. One of the best aspects of the apartment is the location, which puts you about 5 minutes from Duomo and the Galleria dell'Accademia.
Lorenzo communicated well with us from start to finish. When we arrived at the apartment, we were met by a nice young man named Francesco, who spoke perfect English and gave us a great tour of the apartment, along with recommendations for restaurants, attractions, and even a great supermarket where we found some excellent pastries at great prices.
It sounds like other guests had problems with some of the appliances, but I am thinking they must have been addressed because we didn't have any issues at all.
Overall, I would recommend this apartment to anyone. Thanks, Lorenzo, for an excellent experience!