Federica was a delight and very communicative! She was happy to hold our bags even before our check-in time, and the room was simple but great. The location is AMAZING. You can't ask for anything better! Just note that this is a walk-up (as is typical in Florence) so strollers and wheelchairs would not work with this apartment. Also (as is also typical), there's no air conditioning so be prepared for a very warm apartment in the summer months :)

Otherwise, it was flawless and Federica was awesome!