Eugenia is very sweet, kind and helpful. She greeted me and gave me all the necessary instructions. She has a map of Florence, which I appreciated very much. I think all hosts should have one, saves time! The little apartment is very well located, 15 min away from the core of the city and its many attractions. It was impecable. It has a small range and is well equipped to prepare a simple breakfast. The bed was confortable. Even though is small you have enough space to put your belongings and move around. I felt safe in this neighbourhood even at night time. There are a lot of stores around to purchase essentials. On the other hand I found the place quite dark, humid and cold. Eugenia was very accommodating and turned the heat on. Good for a short stay in Florence and for one traveller.