This place is a wonderful way to experience Florence. Being first-timers in Italy, we felt safe and very connected to the city. Location could not have been better and the room itself is beautiful. Only reason this isn't 5 stars is that Alessandro asked for a copy/picture of our passports, but was unable to give a clear reason why. Ultimately he said it was okay if we didn't provide them, but altogether we found it to be very strange and concerning. All in all (apart from the passport situation), we found him very easy to work with.
The place itself - and location - is an A+!