The room is insanely hot. There is no air con and no fan. The location is just beside a main road with a lot of loud vehicles passing by. If you open the balcony door, it is VERY loud and noisy 24 hours even through the night. If you close the balcony door, it is VERY hot because there isn't even a fan. There are mosquitoes too. Showering is NOT allowed between 12am-7am, and there is NO towel provided. The host is not helpful, she read and ignored my message about how to book a taxi in Florence. She is not friendly either. This is a terrible place to stay.