Guia was very sweet and offered us some great recommendations for food. The apartment is in a perfect location to all sightseeing in Florence. The noise was bad at night, you are on the first floor next to the entrance door so there is loud noise whenever someone exits or enters the building. The bathroom had an odor and the massage jet shower was not clean. Shower head was very low, you can only fit under it if you're under 5 foot 3. The bed was nice and big and comfortable, but the noise made sleeping difficult. Very cutely decorated, the pictures are accurate. It was a decent place to stay for a few nights in Florence, but not for an extended period of time or if you plan to spend a lot of time in the apartment.