Ada and her colleague Bessi were great. I arrived earlier than the check-in time but I was able to come early after a long international flight. Although I didn't get to meet Ada, she was on-top of all communication and Bessi (who met me at the apartment) was super helpful with tips and tricks around the city. As a vegetarian and runner, he even provided me with recommended routes to run and restaurants to visit.

The apartment couldn't be located in a better location, the Duomo is so close but you never hear the street or pedestrian noise from the apartment. It was always quiet at night.

As like other reviews, be warned this is a walk-up but so worth the views and location. The steps themselves aren't steep but there are many levels. As someone who's in pretty good shape, I really enjoyed it.