Luca was responsive to my messages and a great help to booking dinner reservation and taxi. The person who let us in was in a rush and did not explain all the details to us. We had to search and find in the home. It is a beautiful location, looking at Ponte Vecchio and walking distance to both the new/old part of town. There is a supermarket across the street. A phenomenal view from the living room. It is nice that there is an additional half-bathroom in this home. Drawback is that it is an old building; we struggled with not having enough hot water (only 1 person can shower and then you need to wait for an hour) and the water pressure was low (hard to wash hair properly and unable to flush the toilet properly in the main bathroom). There is an air conditioner in the main bedroom but it is very noisy (we end up turning it off and sleeping without any blankets). A fan is available in the second bedroom. No air con in living room.