Bit of a rough check in (person meeting us was 30-40 minutes late, we waited on a busy street with people trying to get by with all of our luggage). Clean apartment and good working appliances. Wifi was great. The sofa bed is incredibly uncomfortable & looks like it needs replaced. My friend & I ended up sharing the bed for our stay because the pull out was so uncomfortable. The bed itself is very comfortable. That being said, the location really is amazing. Close to the train station (5 min walk) and 7 mins to the Duomo. Overall nice place - bright and clean.