Our stay in Florence was great! Claudia responded very quickly to any questions we had and she was so kind to provide us with directions from the station to her place which is - by the way - very close. It's the perfect location to go visit the many sights that Florence has to offer. There's a clean bathroom with a very good shower and the bed is super comfortable. One of the nights there was a bit of street noise but furthermore everything was perfect. We would definitely stay here again!