Guido's place is adorable. Everything is exactly how it looks in the pictures. We loved the location because it is super close to Palazzo Pitti and yet not in the center of the the city where there are tourists everywhere. Communication was speedy and everything worked well. The only word of warning is that the stairs to go to the apartment are pretty steep. There are not too many, but they are steep especially while carrying a suitcase. Other than that, this place was clean and perfectly organized with all sorts of little cute things. We highly recommend it.