Alessandro was an exceptional host. He could not have been more accomodating, friendly and helpful. The location of the apartment is phenomonal! Walking distance to everywhere and we felt comfortable and safe with our 2 children. The style and features of the apartment are excellent. Every single thing from the decor to the amenities has been thought of and provided. We loved the coffee machine, music bluetooth speaker and the fabulous great sized bath towels. Also enjoyed the Chianti from some fabulous wine glasses. Heater was also excellent. The list of what to do and where to eat was also extensive and well researched. Alessandro also provided assistance throughout our stay that was so helpful and appreciated. I cannot recommend this apartment highly enough. Truly a wonderful introduction to Italian hospitality and it has only strengthened our love affair with Tuscany. Thank you for sharing such a beautiful space with some Australians! If we are lucky enough to return we will be staying here.