Cinzia is a fantastic host! She is so nice and the hospitality is second to none! She is very responsive through airbnb. My flight was delayed and I arrived 1.5-2 hours later than expected but communication with Cinzia was easy and simple. She was very understanding and was able to meet me when I arrived.
I had an issue with my luggage where it was lost and had to be delivered to the apartment. Delivery in Florence is not as convenient as it is in the US. In most cases, you need to be present at home to wait for the delivery. I was in Florence for a business conference and I could not be at the apartment to wait for my luggage to be delivered to me. Cinzia was nice enough to retrieve it for me and place it in the apartment. Talk about a life saver! She also welcomes you with a gift and sends you farewell with a departing gift; such nice gestures! I could not have asked for a better host.
Her place is absolutely lovely and stunning. Modern touches everywhere but yet it felt very cozy. Everything was super clean and all the appliances and furniture are brand new. AC works extremely well. The Ariento Suite apartment is located a few steps away from the Market place, which is extremely convenient for shopping for groceries, gifts and souvenirs, as well as, for food. It is also located near the SMN central station and the Duomo. The street this place is on is where a lot of the locals setup shops. The noise level at night in the living area, which is closest to the street is moderate and can be noisy at times but I could not hear any of it in the bedroom. Like with most airbnb places in Florence, this place is located on the upper floors so expect to go up quite a few flight of stairs. The door is a little tricky to open from the outside. Once the lock is unlocked, the door needs to be pulled towards you before you can push it open, likely due to the strong vacuum created from the tight seal of the door.
This place is fantastic and I would definitely stay here again. If you want a fantastic host and place to stay for your trip in Florence, definitely check out Cinzia's Ariento Suite!