Things we rated highly:
Location. Doubt there is a better location in Florence. Walking distance to everything but away from the chaos.
Building is secure and quiet.
Restaurants & bars. Around the corner are some awesome bars. There is a very small shop making the best sandwiches/rolls in Italy.
View from apartment. Stunning.
Size of the apartment. Loads of room for 2 people.
Appliances. Washing machine, dishwasher and aircon.
Linen. Clean, new sheets and towels.
Improvements recommended:
A new cleaner (owner informed of the issues). The standard was very disappointing. No attention to detail.
Additional pillows.
I would stay here again if the recommendations were made.