Laura was very welcoming. She offered us a map in Florence. The apartment was a bit small, but was very centrally located. In the apartment you will find a bathroom with towels and shower gel, a kitchen with all the necessary. The apartment is exactly as described in the website and everything is very clean. Really close to all museums and monuments in the historical center of Florence: most of what a visitor to Florence will want to see was within an easy walking distance. We have really great time in florence. Thank you. Laura