This is a great apartment located right next to the Central Market. (Anyone wanting to try the Florentine steak should check out Osteria Dell'Osso, which is one block away.) It is well maintained, stylish and functional for us as a family of three adults. The check in/out process was seamless where I had no issue. In fact I prefer this over face to face with a host who talks for hours and then gives you a show and tell over every applicance. Thanks Lorenzo for another great stay in Florence.