Wow- this place was like a postcard! The view from the window overlooking the Duomo was prime position for drinking wine and people watching. The steps to the apartment are as described but no problems if you are relatively fit and healthy (and have a husband to carry your suitcase). Communication was excellent, very prompt and Isa also made us a great restaurant reservation prior to our arrival. If you are looking for a super central location this place can't be beaten. The interiors and bathroom need an update but you spend most of your time looking out the window so don't worry! Also be sure to load up on supplies from Eataly which is right across the road. We especially enjoyed the entertainment from the buskers outside of our window each night. Thank you for such a memorable stay.