Claudio and his friend Ranieri were excellent hosts. We were contacted in advance of our arrival to arrange check in, during which we had a thorough run down of the apartment. The place was clean, well decorated and had all of the necessities stocked. There was even a bound guidebook with a guide to the apartment and tips about Florence like places to eat, etc. We felt very welcome and loved the location. This was an excellent first experience with AirBnB, and we would certainly return if (or when) we visit Florence again!