The flat is in a great central location that makes it perfect for the price. Less than 10 minutes to the Duomo and the Train station. The kitchen was fully equipped so we were able to cook meals there with food that we bought from across the street at the central market. There were two new sponges for washing dishes. Laura was prompt with communication and very flexible with check in and check out times. One of the double beds in the loft is a bit small for 2 people and is more of a full size bed than a queen. Sleeping is a bit tight for 5 people, but we all slept fine and appreciated the kitchen table space and large bedroom for relaxing. A great perk that isn't mentioned is that she has a stereo with an iPod/iPhone hook up as well as a few board games. It was great to be able to listen to music and hang out. Only complaint was that the door is ridiculously hard to unlock so make sure that you as Laura to show you a trick to open it when you check in. The flat is nothing glamorous, but it was relatively clean and comfortable. I would recommend this to anyone looking to visit Florence and stay in a central location for a great price.