Fantastic location directly opposite the queue for the accadamia museum and a 5 minute walk from the duomo. We were warmly welcomed with a map of the city and Emmanuel kindly circled all of the places that we should visit and let us know which buses we could get to those locations which were further away. We were allowed to leave our bags at the property before check in. We had to leave early to catch a train but we're able to check our easily with self check out. Queries we had during our stay were answered promptly. the bed was comfy and the pillows were fantastic. There were nets on the windows to stop the mosquitos getting in which we greatly appreciated having been eaten alive by mosquitos in Venice. A guide book was provided with recommendations of where to eat/drink etc. If you visit, you must try Fuoco Matto, la cucina del ghianda, and Ara'. it was not a problem for us but, if you have mobility issues, it is worth noting that the accomodation in on the 3rd floor and there is no lift. Fantastic stay. Thank you for having us!