Fantastic stay in Florence. Emmanuel and his wife were amazing hosts. Easy and quick communication. His wife met us at the place and showed us everything we need to know around the apartment, had a bottle of wine and water for us. Wifi, towels, blow dryer , everything you may need. Pictures are exactly like the place. The shower is extremely small but it's Italy so that's to be expected. There are a lot of stairs - like five flights , but great views. I think the location was perfect quiet neighborhood but we were able to walk to all the tourists sites and it is a very easy walk from the Santa Maria novella train station. Place is really amongst the locals with restaurants and farmers markets. Felt like home, and they have heating and AC, at night we had to turn the heater on because was cold. Would definitely recommend this place.