By far the smoothest Air BnB transaction for us on this trip. Susanna was there waiting for us - no standing with our bags outside waiting as with some other places we booked. She gave us info on the apartment and the area, and was responsive throughout our stay answering questions for us as they came up regarding the apartment, shopping, access to Duomo etc. The apartment was as advertised. The area is a bit outside the bustle so quiet street which was great and we were able to easily street park our car right outside (metered parking but free at night). The apartment was clean and inviting and well-equipped with all we needed to prepare meals, do a bit of laundry, and unwind after traveling. Beds were comfortable and there were ample linens. The A/C in July was invaluable! Many thanks to our hosts for the hospitality (including coffee, juice, and light breakfast supplies!). We would definitely consider staying here again if we are fortunate enough to make it back to beautiful Firenze.