Dorota's husband checked us when we arrived as she was not in Florence at the time. He didn't speak English but still patiently explained everything until we understood. Overall was a good experience, wine and spaghetti. A pan would have been nice as there was only a huge stockpot and the oven didn't work. But everything else was lovely, place is convenient ( mcd's and grocery within 8 min walk) and we enjoyed the stay throughly.