We can't say enough great things about this apartment and hosts Riccardo and Mirko. In a super convenient location in Florence, it's bright and spacious with a comfortable bed and all of the other amenities you need on vacation. Plus it has an elevator, which was great. Even better was both Mirko's and Riccardo's willingness to go above and beyond for us as far as service. Mirko was extremely helpful when we checked in, and very patient when we had ATM issues when paying our driver. When it came time to check out, Riccardo offered to hold our bags for us because checkout is in the morning and we weren't flying out until evening, and when our tour start time the day of check-out was earlier than we expected, he told us to leave our bags in the apartment and he would handle getting them to his office, which was a block away. When we were ready to leave he called a taxi for us and made sure with the driver it was the flat rate to the airport. He made us feel like we were no trouble at all, which we greatly appreciated. If you're going to Florence and want to stay in a really sweet place for a great rate, this is it!