My mother and I stayed at Joelle's place for 4 nights for a wedding outside of Florence, and we loved it. The location is perfect - easy walk to cafes, restaurants on the Piazza Santo Espiritu and the tourist center. Being on the 3rd floor made the appartement very bright with lovely views on the surrounding rooftops, and also kept quiet from street sounds (the street itself is very quiet as well). Joelle was extremely responsive and even provided guidance for where to get some last minute wedding necessities :) I would definitely recommend her place!