We loved our stay here. Chiara's husband, Glyn, met us at night after we had only booked a few hours before. He showed us the apartment and was very thorough with administrative and apartment use aspects. They provided maps and recommendations on what to do, as well as places to eat and drink in Florence. The apartment itself was gorgeous, newly furnished, and perfect for three people. We made ourselves dinner and the kitchen had everything we needed. Chiara and Glyn were super quick to communicate with us and came over in person to check us out. Glyn even brought printed instructions on where we could store our luggage for the day. We would highly recommend this space to anyone. It felt like home.