Rossana was very welcoming, gracious and patient with Marta and I. She was flexible when we had to change our check-in time, and treated us like family when we arrived. She left a bottle of wine for us, as well as pasta, coffee and other essentials. Whenever I had a query before or during the stay she was quick to respond, which is an added bonus. The house is meticulously clean and decorated in a very tasteful and personal manner. You are guaranteed to feel that you have a home away from home if you choose to stay at Rosanna's house, which is just a 20 minute tram ride from the city centre.