Great location, close to shops, restaurants and major sites. Communication with Leonardo was timely. The main problem we had was the bed was uncomfortable and the pillows were worthless. Judging from the condition of the bed and pillows you wonder why nobody else complained in reviews. I've slept in a lot of Airbnb beds and this was the worst. Neighbors were noisy at all hours. The place seemed clean until we took down the toaster. It was filthy. There are a lot of accomodations in Firenze. I do not recommend this one.