We rented a room with private bathroom and it was better than we expected. Myriam was there to great us when we arrived with cold water and juice which was great on such a hot day. She always responded to any of my messages with 30 minutes or less. The room and bathroom were spotless. Myriam provided plenty of towels, extra blankets and pillows. The apartment was quiet and within walking distance to all the major sites in Florence. Also, within 100m of the apartment were gelato shops, cafes and restaurants. I would highly recommend this place to anyone staying in Florence.