great place, great location. place is very quiet from outside noise and everything looked clean on arrival. Diana and Francesca were lovely and replied very quickly on emails/messaging. only thing you need to know is be prepared for the stairs there are alot. also the bath/show has no hand rails and the toilet stairs are rather high. but the place is stunning and great also the apartment is in the heart of Florence with a gelato place on the same street. all in all a great place