Ronaldo was the absolutely best host I have had the pleasure of interacting with through Airbnb, and the apartment was perfect. Ronaldo responded faster than any other host I have had, and he was available the entire duration of our stay to answer any questions and offer suggestions. He greeted me and my mother outside of the apartment as we were approaching it and explained to us a few restaurants to go to in the neighborhood. We went to all of the restaurants he suggested, and loved every one of them! It felt like we were at home, even though it was our first time in Florence. He then brought our suitcases up to the apartment and showed us the WiFi, kitchen, etc. The wonderful thing about the apartment is first, the location in the beautiful Santo Spirito neighborhood, just across the Ponte Vecchio. It is exactly in the center of everything you want to see, but quiet and pleasant because it is right across the Arno river. The building is one of the very few that has an elevator, so you do not need to ever walk up to the fourth floor. The apartment is also marvelous. It has a spacious, airy bedroom with a big and comfortable bed, a lot of closet space, and everything you need for a comfortable stay. There is a separate living space that has a little couch and feels like home. There is a stove and refrigerator and coffee machine in the kitchen, and the bathroom has a small shower and everything you need. We had the most wonderful time in Florence, and it was largely thanks to Ronaldo. I would stay here again in a heartbeat and would recommend it to anyone. Gracie Ronaldo!