I highly recommend this Air BNB. We arrived in Florence on Friday midday and Anna was waiting for us at the apartment. She was super kind and walked us through everything we needed to know for our stay. She had maps available and a booklet of tips of places to visit. She also told us to let her know if she needed to book anything for us.
The actual apartment was beautiful and very clean. The beds are some of the best beds I have ever slept on and the bathroom was so nice. The location was perfect, It was an 8-minute walk to the Duomo and all the other major places to visit in Florence. The street was secluded from major traffic and I felt very safe walking at night. I highly recommend this Air BNB and Anna as your host. I even messaged her the day before leaving and asked if she could request a taxi to pick us up which she happily did. Great experience, great place to stay!