Azadeh and Alessandro were perfect hosts. Azadeh was waiting outside to greet us when my husband and I arrived in Florence. She took the time to explain everything about the apartment and also to give us great recommendations about the many sights to experience in the city. They were extremely organized, offering printouts listing the major attractions like museums, complete with addresses, closing times, etc. It was very helpful for our planning, and we checked out many of their recommendations for food and were not disappointed! The flat itself is beautiful, clean and spacious. There are two air conditioning units, which were much appreciated amid the summer heat. The location was great - situated on a nice, safe street near the Duomo with no noise. My husband and I had a wonderful stay!