Filippo was very communicative from the very beginning. The apartment was just as shown in the pictures. The decor was simple, but tasteful. It was very comfortable with everything we needed for a family of 4. The location was the best part. It's just around the corner from the Ponte Vecchio, right on the Arno River with doors that open so you can hear the river flowing and the musicians playing on the bridge. It was really a magical place. We would definitely come back to stay again and recommend to friends.