Very, very nice and helpful host. The apartment is placed in a nice and quiet part of Florence and very close to a tramstation which makes it easy to go to the center of Florence. It was easy to find. In the apartment there were air condition, plenty of space for a family of 4, it had a large terrace and very comfortable beds. The apartment was very clean, cool and stylish. We will definitely return to this place the next time we go to Florence.