The location of this apartment is amazing. It is very spacious and all of the amenities described are available. However the wifi password was not working upon check in. We brought it up to the host but they assured us that the password was correct. We mentioned this multiple times but they only offered to come back mid morning when we were to be out sight seeing, so we declined. There was a heating inspection prior to our check in and unknown to all of us the heater was not turned back on. When we returned to the apartment for the first night, there was no hot water to shower. Cecilia and Isabella did everything they could to help via phone (at 11pm) and after a few hours we tracked down the problem and fixed the heater. We really appreciated their assistance! The showers however flood with even one shower and we covered the floors with the towels they provided for potential flooding, but they were not enough. We would not stay again, however we really did appreciate the help of Cecilia and Isabella.