Laura was a great host! She was very attentive to us. She has a great personality and excellent communication skills. The apartment was spacious and clean. Nice roof top balcony and close to the center of the city. (About 20 minutes walking ). She helped us plan our day in Florence and provided us with maps and insider information about the city which was much appreciated. The kitchen was exceptionally clean and she even left us with some pastries which went over well with our kids. Our kids also loved her and the apartment was really kid friendly complete with pull out couch and stuffed animal. There where several guidebooks which also helped us when site seeing and making the most of our time in Florence. This was one of my favorite apartments in Italy.