After missing a day of our Italy trip due to delayed flights and being very anxious to finally get out vacation started, Tiziana was a pleasant face to see one we arrived. She was very hospitable and answered our many questions on where to eat, how to get around, all of the tourist types of questions. The apartment was very quaint, vibrant and comfortable. Be prepared for the walk up when you first arrive with your luggage. There are about 3 flights of stairs if I can remember correctly. Don't let that deter you from staying there though. It's a great space. The apartment is in a great location. It is walking distance to most tourist sites and even the train station. I would love to visit Florence again and would definitely stay there again if possible.