I don't even know where to start because everything about our stay at Francesco's apartment exceeded all expectations. The location is amazing, the apartment is exactly as described (actually even better), Francesco was responsive, welcoming and extremely helpful, the apartment had everything you could possibly need, amazing bathroom, great shower, super fast WiFi, A/C that actually works....and very secure. The building is quite quiet, which we greatly appreciated. If you are looking for a place to party...this would not be the right place for you. If you are looking for a safe, quiet, great location in Florence to stay for a week, a month or a few months....this would be my top choice. We will definitely stay here again on our next trip to Florence.