Fabrizio was amazing. Offered to take us on a wine tour as son as we booked. We went with a tour group but wish we had gone with him. (The tour group was 2 busses of 100ish people, not intimate at all). He even picked us up personally from the train station ans helped us with our bags. He truly made us feel welcome. The apartment is right in the heart of Florence. You walk out and everything is there. Great sights and restaurants. You don't need to cab or bus anywhere. The apartment is gorgeous. Bigger than what I expected. The Bed is so comfortable. Large and memory foam. Lots of natural light from the many windows. The only ding might be the tiny bathroom. Wasn't a problem too much for us but for older people or maybe even just larger people the little shower might be too small and slippery. But we're not spending a ton of time in the bathroom so that didn't really matter at all to us :) overall 1000x recommend staying here!