Everything was as described, we were met at the apartment as arranged by Sandra. The communication was prompt and clear prior to arrival. Everything was explained to us and we had a great time. The location is superb for visiting the Duomo and other sites close by a short walk away. The balcony is an added bonus, so nice to walk out onto the balcony and see the views of the Domes and rooftops of Florence. The apartment was clean and very comfortable. I would recommend this to anyone visiting Florence. Thank you for a wonderful stay.