Ricardo was very communicative from the booking to the check-in process. Check-in was seamless because Ricardo worked across the street to meet us at the door. The apartment is located in a great location. A few minutes north by walk is the Duomo, and few minutes south is the more local area. The apartment is spacious, clean, and has good sunlight coming through the bedroom. The bed and mattress was good for a great night’s rest. There is a small elevator to use in case you can’t use the stairs. However, because you are in a lively neighborhood just be mindful of some street noise from the occasional dinner crowds. And depending on your stay you might get a tenant above the apartment that is not mindful of the dragging chairs on the floor which could be heard through the ceiling but that is normal in Europe with older buildings. Overall, we definitely would come stay at Ricardo’s place next time we visit Florence!