Our trip started off with a flight cancellation. Needless to say that had a big impact on our check-in time. We arrived approximately 12 hours after our anticipated arrival. Lorenzo was friendly and welcoming. He helped with the bags and went through all the normal check-in stuff. Throughout the day he was in contact and it helped a lot to know everything will still be ready when we finally arrived.
The apartment is pretty and as per the pictures. It is centrally located and close to the tourist attractions, shops and restaurants.