I enjoyed staying in the loft. I've spent a lot of time in Florence at a couple apartments now and I liked this one the most. The location is good, not too much street noise, and Marianna is quick to help. I did have one issue that may affect Mac users - the wi fi worked great for the first five weeks and then stopped working on my three machines, though it clearly worked for other non Mac machines. It was clearly working but I just couldn't access it. Maybe it was just my machines, maybe it was, as the tech suggested, a Mac issue. However there were plenty of other places to pick up wi-fi, all very close, in case this should happen to anyone else. Also Marianna went to great lengths to try to fix things for me. I was impressed by that.