The location of this Airbnb is fantastic! You are right in the heart of Florence, within walking distance of everything. There's literally gelato and a great panini shop as soon as you step out of the front door of the building. The unit is spacious, but keep in mind it is several stories up (they say 2nd floor but it's really the 4th), however there is a small elevator you can use. The bathroom is spacious too, but there is not a ton of counter space and the shower is a little tight. The host met us upon check-in and helped us get situated. He also gave us a map of the city and highlighted all the best things to do, plus provided a long list of restaurants, bakeries and gelato shops. It was very easy to communicate with the host throughout our stay. One thing to note - there is wifi, but it did not work very well.