The location cannot be beat! The apartment is in a great spot but sadly you get what you pay for and will be left with safety issues, poor amenities, no sleep, and much more ache.
The hosts have great communication and respond quickly but they make little effort to live up to quality. It is not warm at night in Florence right now so we anticipated to use the duvet…… it was not clean and when we asked for a duvet cover the lads turned around and said it wasn’t in season (makes absolutely no sense). Then the noise from the street is so much till 4:30am you will not rest.
To finalize the stay we needed to do some laundry which the apartment has a washer which is one of the reasons we booked it. Our clothes went in and we ran them on Eco wash…… smoke started to come from the washer and the smell of burnt rubber….. the washer was definitely not up to par and a serious safety issue. Our clothes were infused with the scent of burnt rubber and we had to go to the laundromat and wash them twice…… they still smell. Told the lads about the issue and our frustration….. no care in the world about the damage to our belongings and HUGE safety issue and they said maintenance would be told. Needless to say this is one of the worst Airbnb’s we have stayed at. Definitely not worth the hassle it caused and would recommend a stay elsewhere. It’s cheap but not worth it.