Ettore was very helpful, quick to respond to any questions I had and was there to meet us on arrival.
The apartment was as expected and was ideal for our needs. Although in a quiet area, there were some rather noisy neighbours but we experienced this in each of our stops in Italy! The sofa bed was not very comfortable for us but the rate per night is very reasonable and I would recommend to those looking for good value accommodation to use as a base for exploring all that Florence has to offer.