Andrea was very polite and the apartment was perfect for our needs. The location was fantastic. An easy short walk with bags from the train station and close to all the major sites. We cooked in the apartment for most meals which helped on costs. The weather was not too warm so we only used the AC one day, but, it was a great. Plenty of room for 4 people. The kids (15 year olds) enjoyed the tv and wifi was excellent.