Great stay in the heart of Florence. The flat is very large for a place in this location. Has a very large bathroom and kitchen with a full-size fridge. Very surprising for something of this price and location. I think we received a bit of a deal because of the scaffolding that is on the building for restoration. It did not block our view at all.
Lisa was there to meet us at our appointed time. Her English is not perfect, but it was serviceable - and she said her daughter usually meets guests anyway. It was our honeymoon and she was nice enough to leave us a gift. The incredibly thoughtful gesture did not go unnappreciated.
One thing to be aware of is that if you want a flat in such a great location there is going to be some noise. It is right on the Piazza Signoria and the one night we were there a group of British students were singing in the Piazza until after midnight. Again, that should be expected at a place with this location. It was only a few minute walk to any important landmarks including the Duomo, the Mercato Centrale, the Accademia, the Ponte Vecchio, etc.
All in all it was a wonderful flat and I would stay in it again if I was in Florence. The location and the view were priceless.