Jennifer was a great host - she communicated very well and check-in was smooth. The apartment is excellent, quite spacious, and has a lovely view on the terrace. The view is the reward for quite a climb up the stairs. The apartment was a short walk to everything you would want to see in downtown Florence. Jennifer was also very nice to provide a useful guide to the city and good places for food and drink. We would highly recommend this apartment to anyone visiting Florence.