We came to Florence after staying a week in Venice at an extremely small apartment that we rented for very cheap from my wife's family. Luisa's place was a breath of fresh air after dealing with very mosquitos and broken air conditioning in Venice. The apartment was very close to everything. Small supermarket down the street. Mercato centrale less than 5 min. Duomo and other downtown attractions a short walk away. Very quiet place. Beautifully furnished. Full kitchen with everything you need. We didn't use the washing machine but it's there is you need it. Very fast wifi. Air conditioning was a dream that was remote controlled. We needed an extra sheet for the kids for the pouf and she was super responsive to get it for us. I would definitely stay here over a 5 star hotel. I would take space and gorgeous amenities over turn down service twice a day.