I had an amazing experience!
The hotel is literally 10 steps away from the Cathedral. When you go out and you cross the entrance of the palace, there it is in your left: one of the most beautiful masterpieces of the world, the Duomo di Firenze.
The room was beautiful and clean, and the staff even left me a few snacks to enjoy for free (water, chips, chocolates). So nice!
The customer service was perfect: the staff is always available on Whatsapp and ready to answer to any questions and satisfy every need.
100% recommended!