Gaia & Pietro were great hosts - they were quick to respond to texts, provided us with a lot of information on Florence, and accommodated a late checkout! The split level apartment was nice, very clean and spacious. The main level consisted of a living room, dining table, kitchen, and full bath, the second level could function as a bedroom or a second living room space, and the third level had 2 bedrooms each with its own bath. You do have to use a staircase to access each level within the apartment. The location of the apartment was ideal - very close to the train station, the river, many historical sites, restaurants, and shopping! We really enjoyed our stay here!!