Great communicate and check in was very smooth. The hosts are very kind and take extra care to answers all of your questions on check in. They do not live there and I was confused at first because I thought they did. They are accessible afterwards by email and very responsive. I love that you can do laundry here! The location is very central for walking but also noisy and we had difficulties sleeping. The window does shut out some of the noise, but it was also very hot for us despite the little fan provided. This may or may not be a problem for someone depending on how they sleep. I think it's the nature of the room. The place is very fun and unique with all the stairs. Other guests were coming and going and we all startled each other not knowing who each other were but it was fun to meet them. Hope this helps!