Natasha welcomed us in a very warm way and took time to explain everything to us. She had some very good advice regarding restaurants (Anita's!) and ice cream... The apartment is spacious and furnished in a very nice and tasteful way - there is a kitchen equipped with really everything one needs - and the bathroom is also nice and clean. We felt very much at home. The apartment located in a quiet corner, the only thing that held us awake one night were mosquitos ;-) We also liked very much that you can reach all the museums, churches and so on by foot. All in all: A great place to stay in Florence. We highly recommend to book it.