Samuel was very easy to communicate with and met us right on time with the key. The place is awesome - huge with the bed upstairs in a loft and a great sitting area and kitchen. Fantastic location just around the corner from the Duomo, as well as Edoardo's, a top notch gelato place, and easy walking to the train station and all Florence attractions.
Samuel had great recommendations for restaurants - we tried two and both were excellent. I highly recommend this place to anyone staying in Florence.