Mario was incredibly helpful and nice. He picked me up at the airport and spent time with my daughter and I showing us all about the nearby trains, buses and restaurants. Our fridge was stocked with a homemade lemon tart, wine, chocolate and water. He even drove us out into the countrtyside to see Siena and Fiosole. The apartment is about a 10 minute train ride and a 15 minute bus ride from the tourist sites and is in a very safe area.There are a coffee shop and restaurant very near the apartment that were great. There was some road noise at the apartment but my daughter and I sleep with earplugs so I wasn't really a problem.