It was a very welcoming experience. I felt like I was home. Cristiana is such a sweetheart and very understanding. I wish I would've stood in florence for a little longer to enjoy the incredible hospitality that she provided. The place was exactly as describe and VERY CLEAN! The place was also very close to the santa Maria Novella train station! I wish I was able to have time to enjoy her breakfast sitting at the table but again she was indeed very sweet and provided us breakfast to go when we was in a rush to catch the train.