Claudia's apartment is amazing, we loved our stay there! The apartment is very nicely decorated, lots of plants, it felt really spacious. Very well equipped kitchen, in case you feel like cooking but there are lots of great restaurants close by. We never met Claudia in person but check in and check out were very easy. She also left a lot of recommendations which we really appreciated. Location is great, not too touristy but everything important you easily reach by foot. We'll definitely come back when we visit Florence again. Highly recommend!