Our experience was great. The apartment was very nice, clean, and had a great location. Stef had put food and everything we might need in the apartment. Our host (mostly stef) was SO SO SO HELPFUL. She helped us with tours and other local tips. WE LOVED HER!!!! The only thing that wasn't to our satisfaction was we decided to leave one day early a few weeks before our trip and we sent a couple messages to confirm we wouldn't be charged. There wasn't a clear response about it. I think we were still charged. It was just annoying that there wasn't a clear or fast response.