wonderful place to stay in florence !!! we were met by our host who was extremely helpful in finding local places to eat and visit !! the place was very clean. The internet was a little spotty and wasn't always working well 100% of the time, but to be honest this was something we had difficulty with in 2 other places in italy so possibly just not good internet in general there ?? The only real issue I had was that the hall that led to the breakfast room could be a little loud in the morning so if you are trying to sleep in a little it's very easy to be disturbed if you are a lighter sleeper. breakfast was perfect and would stay here again!