This was my first Airbnb experience and it was a very positive one. Francesco was a great host and made sure that we had everything we needed. Prior to arriving he checked in to find out if we needed transportation from the airport. We were greeted by a driver that he arranged and then once we got to the apartment we were greeted by someone who immediately oriented us to the apartment and surrounding area. We found the Toscanella apartment to be exactly as described and pictured. It was a beautiful flat and very spacious for our group of six family members. If we had any questions during our stay we were directed to contact Elenora, who was very responsive and helpful. The location was excellent with everything we needed close by and convenient for walking. We appreciated all of the suggestions for tours, restaurants, stores, etc. It was all very organized and we would definitely welcome the opportunity to stay at Francesco's flat again in the future.