We had a great time at this unique apartment. It was central, beautiful, quirky and had everything you would want for a short (or longer) stay. Although I didn't meet Luca, he was very quick to respond and flexible in his approach. We were told our flight was cancelled at the last moment, and we had to shift our trip by 24 hours. This was no problem! I was also slightly concerned that there were so few reviews for this apartment. Don't be. There was a visitors book in the apartment with dozens of glowing reports. Basically - everything you could want from a central apartment in Florence with character.