Emanuela was very friendly and helpful. She communicated well with us throughout our stay.
She welcomed us to her apartment and recommended an excellent restaurant for a special occasion. She left us a lovely bottle of wine also.When we came to leave there was a taxi strike on in Florence and Emanuela spent a considerable amount of effort contacting taxi companies and getting us a private car and keeping us informed throughout. She was very kind and reliable.

The apartment was beautiful with lots of interesting contemporary art. The location was superb with interesting, craft shops, restaurants and cafes close by.