Communication went well. Overall it would have been a much more pleasant experience had it been cleaned properly. There was an overwhelming smell from the shower, hallway bathroom, and washer. Finding hair and debris in multiple locations was very disheartening. The couch alone had stains and debris. The chairs also contained debris. There were unknown substances and marks in small areas on the walls and the bed frames. The listing stated there would be a working fireplace that we were looking forward to, however after check in we were informed it not only was unable to be used but also a safety concern. Location is good, but consider the possibility of uncleanliness despite a majority of the reviews that advocate for a clean environment.