My brother and I spent two nights at this amazing apartment! From the moment we got in touch with Claudia, she was nothing but helpful. She kindly met us for our check in. The unit itself was clean and beautiful. Everything was just as it was described in the listing—the towels and linens were freshly laundered, and we enjoyed the complimentary coffee in the morning. The unit is in a prime location, but we still felt incredibly safe. Walks to the train station, attractions, and restaurants were quick and painless. We would highly recommend this property to anyone visiting Firenze.