I arrived on the Sunday of the festival of St John the Baptist. They let me know in advance and allowed me to check in early and helped me find covered garage parking. They do provide street parking at no charge but I wanted covered garage parking for my motorcycle so they escorted me to a garage and gave me a ride back (15 minute walk). Also helped me get to see everything that was happening that day. The apartment is a 15 minute walk from the city center but there's plenty of cafes and bars with in a block. Great experience for my first time in Florence. And the personal check in attention made for an easy trip.