Jorgelina was extremely accommodating and made the check-in process very easy for us. We advised that we would arrive at 7pm but arrived earlier at 6pm and Jorgelina still made sure she was there to meet us. Jorgelina showed us the apartment and gave us some useful tips before setting us on our way. We were visiting Florence for a wedding and Jorgelina ensured we had an iron and everything required to prepare. Grazie mille, Jorgelina!