Alessandro was amazingly helpful and communicative about our stay and check in. Our flight was diverted to Pisa and we had to take a bus to Florence, meaning we got in 3 hours after we planned. Throughout it all Alessandro communicated with us, and arranged different check in procedures as our plans changed, allowing us to get to the flat smoothly and easily after a LONG day of travel. He advised about logistics getting from the airport and the availability of taxis and was wonderfully reassuring.
The flat was clean and comfortable, and the portable AC kept it cool even on a 97 degree Fahrenheit day. It's not super fancy, but was exactly as advertised in the listing. It was delightful to stay in an historic tower ON the Ponte Vecchio. Of course, since it's part of the bridge, you don't have a view OF the bridge, but the view on the river and of the Vasari corridor is lovely.
It's a three story climb up the stairs which can be challenging with heavy luggage, but we were warned and expected it, and managed just fine. There is no TV and no coffee pot other than a bialetti, but there are coffee places steps from the front door.
The listing mentions a window through which you can watch people walk across the Ponte Vecchio. This is accurate, but it doesn't mention that this window is actually a murder hole in the floor, possibly intended for dropping boiling oil on besiegers. These are the joys of staying in an authentic medieval building, and it amused us greatly.
For a no frills place with unbeatable location, this is perfect. The listing was accurate and there were no nasty surprises, and Alessandro was fabulous throughout the entire process.