Michele was incredible. We were met by his mother and she gave us a tour of the house in Italian, but we still understood what she was telling us. She was lovely. Michele's apartment really has great character! Quite spacious. Lots of detailed instructions written in English in the apartment. Michele left us a list of food places to try, and we did try some on the list and they were delicious! We walked everywhere in Florence. The air conditioning was the best thing in the house because of the hot weather when we were there. We are also very grateful for the washing machine. There is also a small kitchen which we didn't use. Overall, my husband and I had an amazing time! Thank you!