This apartment is lovely, very nicely decorated, in a great location and was very comfortable for our family. The small terrace was really special, looking across the rooftops of Florence and across the river beyond.
However, we had just come from a fantastic airbnb in Venice which had some personal touches which this place did not have. We were let in to the apartment by a lady (whose name I didn't catch), who was very busy dealing with several of her company's 45 properties in Florence. Small details such as a nespresso machine with no capsules, exactly two laundry capsules for the washing machine, no milk or bread or other supplies offered in the kitchen etc, made it all seem a little colder than our previous experience.
This would have all been fine, and offset by the high quality and good location if we had no other negative experiences however, we had major issues with the water supply - as in, there was literally no water coming out of the taps at all. We were in touch with the agent, who advised not to use both showers at the same time, not to run the washing machine at the same time as showering, that the water supply in Florence is not good in the summer, that the apartment is on the top of the building so the pressure is not good etc. In the end they were not able to do anything to help. These things may all be true, but the fact was that I got stuck not being able to wash for two out of three nights, which was really disappointing.
Apparently this issue had never happened before, so maybe we were really unlucky, apart from that, it is a good place to stay.