Fiora and her apartment are absolutely wonderful. Very spacious apartment, and very conveniently located. Such a warm and inviting place to stay in Florence, my family members even commented that we should take note of this place and pass along the information to friends who may be traveling to Florence, or for ourselves for a future trip! But, to be honest, one of the BEST things about this apartment is Fiora. She was there to greet us when we arrived, showed us around her place, had helpful information written down (good restaurants, phone number for taxi, grocery store locations, etc), and lots of 'extras' available in the apartment - umbrellas, sun hats, shopping totes to use, a nice selection of toiletries to use (shampoos, lotions, shave creams, etc), and a washing machine with detergent, too! There is really nothing I can say to improve upon for this place, and would highly recommend to anyone and everyone. Thank you for a great experience in your wonderful city!