I have so many good things to say about our experience at this apartment! From the start there was good communication, giani met us at the apartment when we got into Florence and showed us around. He was so kind and gave us helpful tips on the area and offered to book us a cab for our departure if needed. He also checked on us halfway through our time. The apartment was very nice, I think it was perfect for my husband and I, or for a family with kids, but I do think it would be tight with 4 adults with a lot of luggage. It’s a perfect location, 15 min walking to the train, right on the Arno river and close to all the touristy stuff but if you walk in the opposite direction it feels like there are more locals. You are on a Main Street but the apartment is sitting in the back of the building so it’s less noisy and you are feet away from the best gelato we had! The only downside and this only for right now there is some construction right off the unit so there is some noise during the day (had to close blinds because he was working right outside the window!) but most days it didn’t impact us a lot because you are out during the day! I would imagine that will not last forever and I would highly recommend this apartment to others!!