Oh my goodness!! I don't even know where to begin. This place is absolutely fantastic, and Francesco is an amazing person, so friendly, so helpful, so knowledgeable about Firenze. The apartment itself, is incredibly charming, with beautiful views, is perfectly located not far from shops and restaurants but far enough that you have peace and quiet. Also, literally 5 minute walk to the Santa Maria Novella train station which was incredibly helpful. I truly felt like I lived in Firenze for the 10 days that I was there. It was completely perfect! I highly recommend!