We had a wonderful time staying at Roberto and Paolo's AirBnB. It's in a great location with plenty of privacy. Check-in was very smooth. The apartment looks just like the photos. It's large and very comfortable. We came to Florence in the winter and we really appreciated how easy it was to heat the apartment. We could set it to the temperature that was most comfortable for us. Paola was wonderful to work with - very responsive with communication and very warm and welcoming. We really appreciated that she let us check out a little late so we had more time in the apartment in the morning to relax before our flight. I highly recommend staying at Roberto and Paola's AirBnB when you are in Florence.