The apartment was generally good and Nicoletta was friendly and communicative.
We stayed for a month, the apartment is pretty cozy but a bit small.
During our stay we had some problems with the heating, water boiler and cooking hob but received fast responses from Nicoletta on how to deal with them. We did have to refill the gas water boiler manually every few days because otherwise there was no warm water. But as we gather this was not usually supposed to happen and a technician came over to look at the boiler towards the end of our stay, so this should be fixed.
The studio, being cozy and decent, is however not really suited for a long term stay especially if you are with a couple. The entire studio is around 12/16m2 I think, and the kitchen is very small and pretty much right next to your bed (there is half a wall but no door or window to close the sleeping area from the cooking area). The desk was good, but the desk chair was a foldable patio chair which is not great if you do laptop working days (which long term stays usually do. The wifi was really good and reliable, so that was a big plus for working. All in all, it is definitely more of a studio than an apartment.
We do think it is a very lovely stay for shorter stays if you don’t have to do any ‘living’ (such as work from home or cook anything more complex than light cooking.) But if you use it as a base to visit the city from, we think it could be great. It’s about a 20 minute walk to the Mercado centrale and a 33 minute walk to Pitti and Boboli. So the location is quite good as it is more quiet in the studio than you would have in the city center.
Also want to mention that Nicoletta is really friendly, and was very fast in communication, always reliable if anything went wrong to fix things soon or help you in any way possible to make your stay more convenient.