We had a wonderful time at this flat! It was in a great location, just a few minutes walk from the Firenze SMN train station and areas like Piazza Santa Croce. The host was very accommodating with the check-in process, however, they were difficult to communicate with at the time of the check out as they didn’t send instructions ahead of time. Luckily, the building door was open and the cleaning team allowed us in, so it wasn’t too big of a problem. The space was a little cramped for four people, but we were able to make it work by moving the furniture temporarily. The bathroom was not ideal, as the shower is simply on the floor with no way to keep the water from spilling out in front of the toilet and sink and more. We were given a water sponge to dry the bathroom to keep us from slipping. Overall, the rest of the apartment was very pleasant and I would recommend it to anyone looking for a good place in the heart of Florence!