Alessio was accommodating from the very beginning, even helping me figure out how long it would take to get to the apartment from the airport. He met us on the street, and even helped us carry one of our bags up the stairs! What! So cool! Two words for this apartment, "good vibes". It has been well lived in and cared for in a way that feels like a real home. The kitchen, while small and galley style, was very well stocked with dishes, glasses and cookware. My wife and I were also impressed at how clean everything was. The pictures really don't do the view full justice! You gotta see it to believe it! the apartment is very central to everything. We never had to take a cab visit any of the many art collections the city has to offer. Did I mention you are footsteps away from the Accademia di Belle Arti di Firenze, a must to see Michelangelo's " David". My wife and I would absolutely stay at the House of Love again.