A great place in a great location in Florence! Irene was very quick to respond to any questions or issues I had. She met me in person at the check-in and provided me with some great info on the area including a bicycle rental place right next door that I used to get around town. The apartment is great and is right in the centre of all the tourist attractions and night life. I didn't find outside noise to be a problem and the AC unit worked perfectly and helped cooled off the apartment when it got warm. Would definitely stay here again!