Gemma's apartment is just terrific! The place is beautiful -- the pictures online are completely accurate. We particularly enjoyed the bathroom, with its rain-shower shower head and plentiful supply of hot water. The bedroom is quiet -- though it's true that the apartment is located on a busy street, we rarely even noticed the traffic. It was quite hot while we were visiting Florence and we were thrilled with the two air conditioning units in the apartment -- they cooled things off quickly and were very easy to use. As for the location, it's close to all the sights but feels totally calm. We certainly hope to stay at Gemma's place again! Grazie mille!