Francesca met me outside the apartment, helped me up the two flights of stairs and ensured that I was comfortably settled in before she left. While the apartment is attractively decorated, the kitchen and dining area are very small; however, this is made clear in the description and photos on the website. It is also very well located, being a short walk from the main train station and close to all of the wonderful attractions of the city. I would recommend this apartment to anyone looking for accommodation in Florence.