OUTSTANDING EXPERIENCE!! Our family of 4 stayed in this large apartment that felt more like a luxury hotel. It was beautifully decorated, extremely well clean, and great views with superb location! We were promptly greeted by one of the hosts assistant, who shared detailed information regarding the apartment and surrounding area. Check-in could not have been easier! During our stay (2 weeks) the host, Luca, was EXTREMELY kind and helpful with all of our questions. He was very responsive, we felt very welcomed, and cared for. We just cannot say enough about Luca. If you are considering going to Florence, look no further- this place is PERFECT, managed by the PERFECT host. Thank you so much Luca and Rafaella!