Our host was highly responsive and although she was not there when we arrive she made sure that we would be well taken care of by her family. The appartment is very neat and has everything you need to cook, with a little area outside that we were not able to enjoy due to the weather but I am sure is most welcomed when temperature is up.
A bottle of wine was waiting for us when we arrived, which was a very nice gesture, along with some snacks for breakfast.
The location is quiet and 15/20min walking distance from central Florence which makes everything easier. There is a supermarket a couple of minutes away and some good restaurants as well.
We highly recommend the place, we had a very nice time.