The apt was everything that was promised. Lorena was very responsive to all our questions. We were a little but early and Lorena was there and was able to accommodate our early arrival. The apt is well furnished and very close to the Duomo and other sites in Florence. We had a wonderful vacation and will recommend this apt to others with large families. The 3 bedrooms and 2 baths were great for our family of 4 adults and 2 kids Grocery store is half a block away and it was a short walk from the train station. Air conditioning worked great and Lorena had a bottle of wine and some supplies to start us off with. Thank You !