This apartment was fantastic! Right in the heart of the city and close to everything!! Luca was amazing to work with and communicated with me all the way through our stay. We even locked our keys in the apartment one night and they met us promptly. The apartment was large, very clean and had everything my family needed to enjoy our trip. The only thing I would consider for the next trip.....no rental car in Florence. It was definitely inconvenient to bring luggage back and forth to the parked car. However, the cab station was right outside the apartment. We would definitely stay there again.