Sarah Daphne and her crew were great. My guest and I got stuck in terrible (TERRIBLE, think less than .25 miles in 20 minutes) traffic and were extremely late to check in, but Sarah was very communicative throughout the whole ordeal and got a colleague to meet us. Checking out was just as smooth.
The listing is exactly as advertised (even nicer than I had expected), and the top floor of the building, which means more of a view than most of Florence! Not to mention the very safe parking in a courtyard behind a locked gate.
The entire place was very clean, very comfortable, and just well-decorated and homey with good comforters, fluffy towels, all the good stuff. I couldn't find coffee filters, but I didn't bother asking at the time and everything else was easy to look for. Sarah prepared a plethora of recommendations and guidebooks, not only for Florence but also for neighboring areas.
We did pay a new tourist tax for Italy on top of the AirBNB payment. The only weird thing was when, on our first night after a long day traveling, water had completely shut off before we had the chance to shower/wash/use the restroom. Even at midnight, though, Sarah was responsive and apologetic for the inconvenience, and investigated for us the next day.
Overall, I had an excellent time renting this entire apartment for the short 2-day trip to Florence. The apartment was walking distance to all of Florence's main tourist sites, and even a few off the beaten path. Thanks, Sarah!