BED BUGS!! - Horrible experience with my two kids in Florence.
I don’t want give any stars for Angelo. Cause two days stay I had to deal with : BED BUGS issues . THREATENING me with police and asked me and kids to LEAVE in the middle of night. Arrogant response during the whole conversation. (One star only for earlier check-in. I thanked him. )
First night I asked if I could use a cotton sheets for my kids ( we had ONE and ONLY cheap half polyester half cotton material and Angelo insisted that’s Italian traditional style “cotton”?!? If I need pure cotton or extra sheets we should tell him when we stepped in his apartment and now that’s a “extra sheets” for him. (Warned us NO touching other room bedding sheets, will cost cleaning fee. but I booked entire apartment for 3 days). After this unpleasant conversation, I send him pics about bathroom unclean work, those offended him seriously. Since that he started playing dramatic“ double-faces ” between Airbnb text message and by phone.
Next night I found out his old yellow spots pad ( WITHOUT any protection layer!!) had BED BUGS and cost my kids full of RED RUSH on his legs and back.
He totally denied those pics I send to him through Airbnb and text me no one complains before and he REJECTED all words that might undermine his review in Airbnb as “ SUPER HOST”. 5 minutes later he called and shouted threatened me with POLICE arranging and ASK me to LEAVE his flat IMMEDIATELY with my two little kids in the middle of night. (His neighbor helped me because I was so afraid)
After his threatening phone call I seriously worried my kids and me safety in this foreign country based on his behavior and personality.
Around 3am I reported to Airbnb the case and booked other hotel for my last day vacation.
Next morning 7:25 am he texted me ACCUSED me cheating his money from Airbnb. After this he called me told me he would DRIVE from Rome to Florence for my room check out at 11am!! Me and my kids drop the keys 9am and left in TERROR.
Before I left I returned everything like we stepped in this apartment and took all the pics as a evidence cause he warned me before there were “ Evolution estimate cost” like the “cotton sheets”.
I learned my lesson with“SUPER HOST” this time. After go back I still have to continue dealing with bed bugs as souvenirs.