Diana let us in and had cold water waiting in the fridge. She gave us maps, directions and recommendations for food and gelato in the area. She and Sonia checked in every day to make sure everything was going well. The apartment is lovely, very cool even in the heat of the summer, and we barely needed the aircon. It's just out of the mad central district and within walking distance, though there are good bus connections. Our only problem was a bit of street noise coming through early in the morning, though that may have been temporary construction.