The apartment is spacious, clean, well stocked and quiet. The beds are comfortable, and the pillows are soft. The bath is well equipped. The kitchen has the most adorable (and efficient) espresso maker, toaster, hot water heater, snacks/milk/juice/yogurt. There is a beautiful terrace with a washer!!! Everything was lovely. Silvia is extremely responsive. It is also an excellent location and everywhere in Florence was accessible.