My husband and I have had stayed in many Airbnb's and this was, HANDS DOWN, the best experience we have ever had. The description of the property is 100% accurate. The hostess was responsive, communicative, punctual, available, helpful and friendly. The apartment was full of special and thoughtful touches...an adapter (for the person who lost theirs), full bookshelves, maps and guide books, soft and clean (and bigger than usual!) towels, pretty bedding, a well-equipped kitchen...there was pasta and sauce in case we wanted to fix a quickie meal...the all important coffee, creamer and sugars...a large (and very much appreciated after a long day of travel) water bottle in the fridge. The location is amazing. One enters the front door off the hustle and bustle of the Florence city and...whoooooshhhh....it is silent and cool and serene. Caterina arranged for a taxi to pick us up early on our departure day, and she came out to make sure all was fine. That sort of says it all.
Five Stars.