Matteo met us at the door and arranged to have the apartment cleaned sooner so we could check in when we arrived. It was clean, well air conditioned and the washer came in very handy. The location was right in the heart of downtown Florence. We were no more than a ten minute walk from every activity we had planned. Our only downfall is there was an issue with noise. Because it was downtown you could hear people late into the night and there seemed to be construction that started at 6am right outside our window. And yet on the same hand we had to be very quiet inside the apartment because the next door neighbor apparently would yell at you and call the police if you were too loud.