Chiara (the owner) is an energetic soul, and friendly.
DO NOT STAY HERE IF YOU HAVE A RENTAL CAR!!!. We had to park 0.8km (half a mile) away even though there is an empty driveway with a space off the driveway in the front garden. The local roads are crap for parking on!.
Chiara needs to install mosquito mesh screens on the bedroom window/door (there’s one on the kitchen window) as we got bitten a lot and had to have the window shut. Would be easy to resolve. The television doesn’t work properly even when I scanned for the channels.
The house is nice but it’s like a big echo chamber (you can hear everything).
Overall it’s ok if you’re out a lot but if you have a car then look elsewhere. If you don’t have a car then consider here as the tram stop is nearby. Florence and driving around Tuscany was amazing :-)