We did not meet the host face to face, but her sister Sandy. Sandy was nice and promptly let us in, but went over the procedures very rapidly and with a strong accent, so it was a little difficult to grasp in a very short time all of the details. Despite this everything worked as promised and we had a great time in Florence. I especially appreciate the great restaurants that Sharika gave us by e-mail before we arrived. We ate at one of the recommended restaurants each night and had great meals. The apartment is ideally located and hence very convenient to almost everything in the city. There was a fair amount of city noise that kept us awake until early morning hours every night. Thank you, Sharika.