We loved staying here. The communication leading up to and during check-in was excellent. It was lovely to meet Mamta and she's really welcoming and friendly.
The place itself is very secure and it's nice that the apartment is within a courtyard so you're away from the main street.
The place was clean and neat and had everything you needed for a pleasant stay including local amenities nearby. The location is also great, near the station but also so close to get into the city centre. It was nice to come back to somewhere like this after many busy days exploring. We would definitely stay again if visiting Florence.