Well, this stay had a lot of highs but some lows. Pros: great location! It’s literally walking distance to everything! Right around the corner to Pitti palace and Boboli garden, as well as Ponte Vecchio. 10 minute walk to Cathedral of Santa Maria del Fiore, Accademia Gallery to see “the David”. We were going to get cabs to take us everywhere but discovered that waiting for a cab would take just as long as we had walked, so we did but in mid-90s heat! Now the lows: nobody ever mentioned in previous reviews how many steps it took to get to this unit, so we counted and it was exactly 50! We are pretty fit people and honestly did not expect to be climbing stairs with heavy large suitcases upon arriving to this Airbnb. So shockingly discovering steep flight of stairs upon entering the building, then the stairs got narrower and they just keep going and going. The host just shrugged and said well, it’s Florence and buildings here are all old and no lifts. My fault for not filtering out places without an elevator but just be warned that it takes 50 steps to get to the front door. There was always a strange stench upon entering the building too, not sure what it is but personally kinda creepy. Now the flat was tiny compared to the pictures listed. It does have high ceilings so it’s spacious in height but not in square footage. Again, need to adjust expectations. There are 2 bathrooms with 2 showers. I’ll get to the shower situation later. Upon arriving, I was going to use the bathroom and discovered what looked like half a dozen brown “meatballs” in the toilet! I was so shocked and disgusted and immediately shut the toilet cover down and flushed it twice! I then took disinfectant wipes and wiped down that entire bathroom! Was very upsetting and told my husband. He asked if I had taken a picture so we can show it to the host, but I already flushed the toilet and cleaned the entire space so my husband said the host will probably deny it and we should just leave it as is. That same evening after our dinner, the AC unit in one of the bedrooms started leaking and you can see condensation accumulating on the walls and door trims and eventually started dripping onto the wood flooring. So we turned off the AC and informed the host about it and the toilet situation. He was very responsive and quick to let us know someone will come and fix the AC the next day. As expected, he denied the bathroom was unclean and even said he made sure it was cleaned properly. Well, I never planned on cleaning a strangers bathroom on my vacation so making up a story with a dirty toilet was never in my narrative. Without evidence, it’s he said she said so I’ll leave it as that. Now regarding the showers: there are 2 bathrooms with 2 showers. One was a size of a small phone booth that all 3 of us decided not to use initially. My daughter who’s 10 complained after her shower in the bigger shower that the water would either be scalding hot or ice cold. So she had to rinse out her shampoo in the sink afterwards. At first I thought maybe the child just didn’t know how to adjust the water temperature, but after I tried it and sadly my child was right. So for the next 2 nights, I took my shower under 5 minutes in the bigger one without washing my hair. My husband tried to adjust the water and we felt guilty for wasting water to let it run to be Luke warm but it never did, either too hot and/or too cold. So my daughter and I decided to use the smaller shower which gladly the water temperature was great! Except that the shower was so tiny, it didn’t even have any place for shampoo or bath bottles, a soap dish nor a hook. We literally put our bottles on the floor and bent over to use them and threw them back down again. Needless to say, basic functions like taking a shower was miserable. The beds were uncomfortable and the bath towels smelled of mildew and were extremely old and hard. They should replace them ASAP! We had a lot of fun in Florence but this stay was really not up to par. I would not stay here again next time. Sorry, it’s just not a 5 star stay.