The apartment was well situated to all the sites in Florence. It was spacious & had a full compliment of everything a traveler would need; full kitchen, wifi & washer. It was clean & well maintained. The art work was very intriguing & added a great compliment to all the art & beauty of Florence. Sara was very responsive to any communication. Her mother met us upon arrival & made getting settled very easy. The only drawback was the street noise from the neighbors (everyone seemed to be talking to each other in high decibels) & a bar down the street. That dissipated by 11pm, so it didn't cause a big problem, but was a bit annoying.