Isabella communicated with us frequently and clearly leading up to the reservation and was waiting for us when we arrived. She was a charming hostess and has prepared a book full of tips and recommendations for visiting guests. The apartment was wonderful, well appointed and in great shape. Be sure you understand this is a fourth-floor walk up. The location is perfect: a short walk to the major sights with some charming less popular ones almost out your front door. My only tip would be not to open the windows in the evening, no matter how nice the temperature and breeze, unless you want to be eaten by mosquitoes.