If you're looking for a clean, welcoming, centrally-located place to stay while you're visiting Florence, I highly recommend you stay with Eugenia! The room is adorable, with a small kitchenette with tea and coffee included, and an electric tea kettle to make it with! The place is not huge, but it's the perfect size for traveling with one other person. Towels and bedding were clean and comfortable, and the bathroom and kitchenette were spotless. The room is stocked with books with information about the city, air conditioning, a small television, and dishes as well. When we arrived Eugenia was excellent at communicating with us (our train got in late, and she arranged to have us pick up the keys later than we had planned to), and the apartment was spotless, well-stocked, and really welcoming. Eugenia and her partner Pauliu are a very kind, helpful couple. Pauliu spent a long time hand-labeling a map for us so we would know of good restaurants and beautiful places to go in Florence, and any time we needed anything they were both quick to communicate with us and extremely accommodating. (They even let us store our bags past checkout, which was an enormous help since our train didn't leave until later.) Overall, I couldn't be happier with our stay in Florence, and I only wish we could have stayed for longer! I highly recommend this Airbnb!