Moma was extremely welcoming! She had all sorts of maps, recommendation on places to eat, places to visit, bus schedules anything that you could think of as a helpful resource in a new city. Her place was in a great location, close to pitti palace, a quick 15-20 minute walk to the train station, and 10 minutes to the duomo. Area felt safe, lots of restaurants to choose from right outside your door, and a little market that popped up daily. Would recommend staying here.