I’ve stayed at over a 100 Airbnbs - this is hands down the worst one I’ve stayed at. We decided to stay here since it was an Airbnb plus, in the middle of Florence and had glowing reviews. I have no idea how this place is given the plus designation. Let’s start with the issues:
- We walked in to a dirty kitchen and no towels available. There was food stuck in the microwave and the sink was dirty as well
- The house was incredibly warm. When we asked to turn on the air conditioning since it wouldn’t work, they said it’s only available for a few months of the year. They just told us to open the windows. But when we opened the windows,
- There’s a terrace of the hostel literally right above the roof of this place. You can also see their reception from the bottom bedroom. They would make so much noise till 2 am. And so if we opened our windows, we couldn’t sleep for 3 nights. Our baby woke up multiple times a night.
- The kicker being when we told them of this issue, they said turn on the air conditioning which wouldn’t turn on in the first place
- And finally, we were only a few mins late to our checkout time since we needed some time with the baby. We get an angry message saying why haven’t you left yet even though we communicated to the cleaner that they can start while we finish up.
I’d avoid this place at all reasons and Airbnb should look into why this is a “plus”
The hosts were definitely very communicative and the space is very well located.