Paola was very welcoming, even left us a mini bottle of prosseco to welcome us. Responded to messages promptly. All information was accurate and everything in the flat worked efficiently. The flat was walking distance to everywhere, so great location for sight seeing. There's also a tobacconist down stairs where u can buy bus tickets and a supermarket round the corner. Could be noisy outside in the evening until about 1am, as there's a bar over the road, my mums a light sleeper so it effected her, but it didn't really bother me as I'm used to staying in the middle of a city.