As Paolo says, their property is in the "center of the center". Clean, well-renovated functional studio right behind the Uffizi. And one more thing, they have the cutest lift that I have ever seen, in their building.
I had used Airbnb before, but this was the first time that I was in charge of booking and communication. And my experience exactly matched Airbnb ethos and brand promise. Cristina was perfect in communication and providing information, from day one.
Once we got there, Paolo, Cristina's husband was there for check-in. He was in the middle of his working day. But, kindly he spent time with us showing important things around the property, telling us about lookouts and restaurants. Paolo helped us to see the city through local eyes.
Airbnb, Cristina and Paolo thanks a lot. You guys enriched our experience in Florence.