We had excellent, caring communication from Alessandro from reservation through check out. We were welcomed like dear friends. The apartment had everything we needed & it was very easy to get into the city center via tram. On the ground floor there is also a bakery/coffee shop with wonderful pastries, coffee & service. All in all this was a great set-up for my husband & me & our two young adult children. We would happily stay here again! Thank you again Alessandro!