Saverio was very kind and accommodating when our train was delayed and our check in time changed. He makes sure you know everything you need to know. The apartment is STUNNING, the most beautiful Airbnb in which I've ever had the pleasure of staying. The beds are comfy, the bathrooms and kitchen renovated, everything is beautifully decorated, and the terrace view (of the entire city) is unbeatable. The location in the beautiful, historic, quieter Oltrarno quarter is perfect. I so hope to come back to Firenze and stay here again, and I cannot recommend this place enough.