This is an absolutely beautiful apartment with stunning views of Florence. The space is a stylish and creative gut renovation and it was both a fun and comfortable place to stay for our two nights in Florence. I have to echo what others have said about Roberta as well - she is very warm and charming and we felt instantly at ease talking to her. She has great tips on where to eat and was very responsive. This is one of our all -time favorite Airbnbs - the type of place that defines your stay and makes it better.