Marian is amazing. She will welcome you to the house and share some amazing tips about the city. The house was clean (it smelled amazing) and super well decorated. The house is super well located. We walked every day to the main attractions. Plus, the house is located outside the ZTL zone, which is ideal if you’re driving. We didn’t have any problems, but we did contact Marian twice and she responded super quickly and was very helpful. Marian also speaks and understands several languages, which is a plus. We already know where to stay in our next trip to Florence. Thank you Marian.