Serena and Fabio were very gracious and welcoming hosts. They met me at the apartment exactly on time, and check-in was very fast and efficient. Their place was super clean with a beautiful kitchen and very spacious rooms. The apartment is only 1 block from the tram line which opens up the whole town to you. Being new to Florence, I really appreciated (and made use of ) their detailed list of great nearby restaurants and grocery stores . Many of the restaurants are just down the street from the apartment. A great experience. I recommend it