Tommaso was very nice and patient with us when we arrived late at night. He spent time with us walking through the flat and gave us a map to show how to get to the sites and also nightlife and restaurants. A complimentary bottle of wine was provided! The flat was very nice. I really felt it was authentically Florence. Very easy to walk to all the sites to see. Also close to the bus and train station. Grocery, bakery and pizza shops within a few dozen feet from building entrance. Negative I'd say that it was very hot the few days we stayed and the 2 fans were not enough but somehow we coped. I would definitely stay again but not in summer. So much to see and 3 days was not enough. I would like to come back and stay at Tommaso's perhaps in fall or winter.