Claudia is a lovely person. It was straightforward to meet her and she was very welcoming and helpful.

The apartment is less than 10 minutes from the main station, Firenze SMN. It's very well located right near the Mercato Centrale market and restaurants and about 5 minutes walk from the Duomo.

It is very small yet functional, and located on the third floor (about 80 stairs) - very quiet, with air-con. Wifi was excellent, coffee machine appreciated, good towels etc, as well as the bottle of wine.