We enjoyed our stay at 'The Nest'. Although we didn't meet Massimo, his daughter Barbara was lovely & check in/out was very easy! It is very cosy & like a little home away from home. The little things like washing powder & a few things in the cupboard to use made a difference.
The apartment is clean & tidy & has everything you need for a short stay in Florence. One thing to note is the shower is quite small.
It is very easy to get to major attractions by foot.
Overall has been a great stay, we recommend this place to others.