We chose Eleonora’s place because of the reviews. And everything lived up to the expectations. I can’t even say that one thing stood out more than any other. She was waiting for us at the door with the key when we arrived, she gave us a tour of the apartment. She thinks of everything; 2 umbrellas, 2 raincoats, an armoire, washer and drying racks, snacks and drinks, plenty of water, all the kitchen utensils you could possibly need even if you are staying for an extended time, the WIFI, plenty of towels. She brought clean sheets and towels for us on the 3rd day of our stay which was a week because it was a very hot (and sweaty) week. We could tell the whole place was meticulously cleaned. the WiFi was great, we never had to worry about being without service, we brought it everywhere. The bed was comfortable. She met us before 6am on our final day to reclaim the keys as we had to catch a train. The location was PERFECT. We walked everywhere we wanted to go. Less than 20 minutes to the SMN train station. The most quaint street with food options at either end for any of your meals. We loved the gelateria Vivoli. Up in the apartment you really don’t hear any of the noise from the neighborhood. I could go on and on. The stairs are worth mentioning but we had no problem walking up them multiple times a day. Thank you so much Eleonora we hope to return to Florence to stay in your apartment again in the future!!