We loved our stay at Massimo's. The place is very charming and in a perfect location - steps from the Duomo, with a wonderful rooftop balcony that has incredible views. The place was exactly what we needed for our two-night stay in Florence. We were in the middle of a long trip, and the fact that the apartment had a washing machine was a godsend. Massimo made contactless check-in and check-out a breeze (he sent very helpful videos and instructions). We would recommend Massimo and his place.