Emanuela has a beautiful, comfortable apartment in Florence. It is exactly as described and the pictures truly do not do it justice. It is immaculately clean, the beds are very comfortable and anything you could possibly need for a wonderful holiday is available for your use. The host is so kind and a joy to work with, the area in Florence is central to everything and an easy walk to so many sights. The air conditioning and wifi worked great. No complaints at all. There are recommendations available in the apartment to restaurants and shopping, and we made use of many of them, to our delight. One small caveat: although the description and pictures are all accurate, be aware that the second bedroom is more of a loft above the room with the single bed. This wasn't a problem for our group, but others may have privacy concerns. All in all, we are happy to give Emanuela and her beautiful apartment a glowing review.