I stayed two weeks at this property and have nothing but good things to say about it!! Communication was great from start to finish; Sara is friendly and helpful, and always quick to respond to inquiries. The location is great, with lots of restaurant options, shops, and tourist attractions just steps away. The apartment itself is exactly as advertised and better! It’s equipped with everything you could possibly need, super clean, and very comfortable:) I definitely recommend staying here while visiting Florence!!