Alessandra's cozy studio in the heart of Florence exceeded all our expectations. The reception was warm and friendly, Alessandra gave us some excellent tips of places to visit and restaurants to check out. The apartment had every amenity we needed for our 4 night stay in the city, and was very comfortable. The location is excellent, a few minutes walk to most places we wanted to visit in the city. The wifi is OK to get basic tasks done but not reliable for video calls or more heavy tasks.