We were very pleased with Mauricio's hospitality and communication, we finally started to use WhatsApp thanks to him but he is just as responsive on the airbnb app or regular text message and emaill. The well appointed modern apartment is up two short flights of stairs on the second floor, away from the street noise in the back of a small 5 or 6 story apartment building. It has an incredibly good location. walking distance to most, if not all, the major tourist attractions. It's also about a 20 minute walk to the train station, the walk will be difficult if you have more than one suitcase. There are plenty of good to great bars, cafés, gelaterias and restaurants within a short walk. We never used a taxi the whole 5 days we were there. There is also an excellent grocery store a block away. The apartment was clean and well furnished. We will gladly stay there again if we are fortunate enough to return to Florence.