This was our first time using Airbnb and we were very hesitant, but took a chance and were more than pleasantly surprised. The apartment is in excellent condition and absolutely beautiful. The ceilings are about 15 ft and vaulted with gorgeous, huge windows. The rooms are spacious with comfortable beds and there are 2 clean bathrooms. Also, the kitchen is fully equipped and has a washing machine, and the air conditioning is a huge plus. There is a private courtyard garden in the building that is so quaint and pretty. Moreover, the location is excellent - 10 min walk from the Duomo, 5 min walk to Accademia gallery, 15 min walk from Santa Maria Novella station and Mercato Centrale with tons of shops and cafes along the way. It's next to the Four Seasons hotel and is in an extremely safe, residential neighborhood. Leonardo greeted us at the apartment with a ton of info about Florence including taxi numbers, city maps, restaurant recommendations etc., and he made himself available for anything we needed. We will recommend this apartment to anyone we know traveling to Florence and will stay here next time we are in town without any hesitation.