My husband and I stayed here for two nights. Tina is a kind and welcoming host. There were even treats waiting for us before our departure (biscotti and wine!) Tina was very helpful when we ran into difficulties in obtaining a taxi. The place itself is filled with thoughtful touches and is perfect for 1 or 2 people. It may not be ideal for those with mobility issues as there are a lot of stairs. The location could not be better as we were able to walk a short distance to all the major sites in Florence. Great restaurants in the neighborhood near Santo Spirito.