Simona was not available to greet us during our stay but she sent very detailed instructions on how to enter her place. Check-in and check-out could not have been more simple! Her place is extremely clean, she leaves sample sized products (shampoo, conditioner, lotions, soaps, etc) for use during the stay and has a washer AND DRYER. She even had an umbrella available for our use which came in handy as it rained pretty hard during our stay. She had coffee, sugar, oil olive and other miscellaneous spices available which was really nice. We were very comfortable and used her book of tips (restaurant recommendations, how to hail a taxi, etc.) multiple times. She was even sweet enough to contact us on a rainy day to recommend we spend the afternoon in the close-by indoor market to keep out of the rain and have a nice lunch. We highly recommend Simona's place and will stay again if in Florence.
Thanks!
Lisa & family