We loved this place, the rooms were beautiful and the whole place was stylishly decorated to a very high standard. Air con in every room was much appreciated. We also loved the terrace area where you could eat breakfast and enjoy the sun. Raffaella was a great host and left plenty of coffee for the machine and other things for us to enjoy. We found her very friendly and she also went over and above to help us with a problem that we had when visiting Florence. Highly recommended.