We are hard pressed to find even the most constructive criticism about this place. Upon arrival our family was met with the friendly, incredibly helpful Simon. After showing us the spacious, clean apartment, he took the time to talk through a map of Florence highlighting sights of interest as well as recommendations for eating. At a later date we needed two taxis and Simon handled the arrangements, making our stay that much more enjoyable. Each room had air conditioning, which was welcomed at the end of our hot days touring the city.