Fantastic experience in Renato’s property!
Our party was a group of five ‘lads’ in Florence for a music festival. We had great communication from Renato from the offset and great advice before we arrived (particularly around parking and ZTL restrictions). I felt totally at ease making the booking.
When we arrived, Renato’s colleague Riana was there to greet us. What can I say...she was fantastic all the way through.
She offered us valuable advice on service charges, ways to save money, tips for getting around, daily reminders to drink plenty of water (it hit 37 degrees C at one point) and even gave my pasty skin a reprieve with a can of suncream! I really can’t overstate how lovely and accommodating Riana was as a host and she couldn’t have made us feel more welcome.
The location was so much better than we expected, from our rooms we had direct views of the Arno river and Uffizzi galleries and we were a five minute walk from Pitti Palace/Boboli gardens, less than a two minute walk from Ponte Vecchio and a fifteen minute walk from Santa Maria Novello station.
We shared two rooms between five people and, given the price of other places available, couldn’t have been happier with the set-up. It’s not the Ritz, but it did everything we needed to (frankly, if you’re spending lots of time in your room, you’re not doing Florence properly). Rooms were cleaned everyday and came equipped with WiFi access, cable tv, decent shower and air-con (which costs extra).
11/10 would book again.