We really enjoyed Mariangela's apartment. Her apartment was so clean and brand new. The location was centrally located the middle of Florence, which made access too the sites easy. We were able to walked everywhere.
Although not her responsibility, when the airline lost our luggage, she was very helpful in assisting us in retrieving it. She was communicating between us and Florence Airport Lost and Found and provides us updates as to the where about's of our luggage. At check-in to her property we received a very thorough indoctrination as to the use of all appliances in the suite.