My wife and I stayed here a few nights and we loved it. The location is fantastic. (Located right next to the Duomo, 12 mins from the train station and 5 mins from the city center) The apartment was clean and included everything we needed. The bed was large and comfortable and the heating system worked well. We never had issues with the hot water either. Alain was a great host and very personable. He provided us with a map and suggestions for dinner and attractions to see. Overall we had a wonderful stay.