Lola was an incredible host! She went way above and beyond to ensure we were comfortable and had a fantastic time in Florence. Throughout our time in her apartment, she surprised us with little gifts. She let us borrow her only umbrella, sent us a great list of restaurant recommendations and things to do, and even let us store our luggage there after check out so we could explore the city without having to haul around luggage. And on top of it, her place was spotless and we enjoyed the garden very much. I would 100% recommend her airbnb to anyone traveling to Florence.