Lisa is a most accommodating host, and this apartment is amazing! Lisa was there to let us in early due to our travel schedule, she was constantly available to communicate with us during our stay, she arranged for a taxi to pick up some of our party at 445am on a Sunday morning to go to the airport. This is a great location, only a few blocks from the Duomo and other sites, and the train station in the other direction. (Of course, there is quite a bit of street noise in the front bedroom on the weekends but that's because everyone in Florence is having a good time. We sure did!) Apartment is wonderfully furnished; it's just a classic in every way. There were seven of us in the apartment for four nights and there was so much room we didn't wake each other up when someone left early. We would highly recommend this apartment and this host to anyone on Airbnb who has a group of 6-8 people and wants a real Florence experience.