Had a very good stay at the apartment. It is well located near Pitti palace, and at a short walking distance from the city centre and main tourist spots. The apartment is spacious, clean and comfortable, the kitchen is well equiped. The shower water is well heated. The washing machine worked without any problem. The only small problem was with the apartment heating system, which was automatically set at 20°C by building default, and could not be changed. Since I stayed during the winter, it could sometimes feel a little cold. The hosts are very kind and attentious, and quick to answer any question you might have. Overall a great choice!