Our family of four had a great stay in Florence. Donatella’s apartment is in a great location, in the heart of Florence, One of my favorite cities!
The apartment itself is spectacular, very clean and decorated beautifully. We had a couple of issues which is the reason why I rated the stay only 4 stars. It would’ve been nice to of been offered two sets of keys since we were a family of four and on different agendas, coming and going. After bringing this to their attention, we were brought another set of keys. We also had issues with the bathroom in the main living area. On the first day the shower bin would not drain and they were unable to get anyone there for 2 Days. Once that was fixed, on the last day we had no hot water.
One thing to be aware of if you are going to choose this location is that there is a lot of noise in the middle of the night (people coming home from bars)and workers starting at 6 AM setting up the Square. It didn’t bother my kids because the air conditioner in the main room blocks out the noise. It’s a different story for the master bedroom. I would suggest that you bring the noise canceling headphones or Donatella should put a white noise machine in the room.
Lastly, the apartment right next-door is under major construction and the workers start at 8 AM. It would have been nice if this was brought to our attention.
Like I said, it’s a great apartment in a great location… We just had some unfortunate things happen during our stay.