Betty's flat has a great location and is close to many of the best points of interest in Florence. It is clean, well equipped, comfortable and has a few nice artistic decorating touches. Betty met us at check in and was very helpful with recommendations and advice. She was easy to communicate with and responded quickly to our inquiries throughout our stay. There are steep stairs leading up to the apartment but we did not have a problem with them. It was a lovely place to have while visiting a wonderful city.