Carmine is one of the most helpful hosts one could possibly ask for! I met him briefly on a couple of occasions and was happy to have some nice chats with him. He will do anything to make your stay as comfortable as possible. As for the flat, it is a shared apt with 3 other rooms for guests. There is only one bathroom so taking turns was in effect! The location is great but it does get a bit noisy during the early hours of the morning and mosquito's will surely eat you up since it is so humid in Florence. In regards to the mosquito issue, Carmine provided bug spray and repellent to ward off the critters. I should say that none of these issues really impacted my stay as I don't really find them issues. I am just letting you know in case you are sensitive about these type of things! Overall I would recommend Carmine's place since it is very clean, location is great and it is good value for money!