Emilia is a very charming host. She sent us good directions from the train station and was there to greet us and give us a tour of the apartment. While her Engish and our Italian were both very limited, it was easy to communicate. She told us how to work everything (including how to make Italian coffee). We all had espresso together in her apartment kitchen - which is next door so she is close to offer help if you need anything. She has guidebooks there for your use and a list of restaurants that she reviews with you. The apartment is very nice, clean and stylish. The location is very convient to the train station and with in walking distance to many sites. There are steps involved with no lift - but we knew that when we booked and we were ready for it. The upstairs shower is small, but there is a bath with shower attachement on the first floor. The washer worked well. We did not cook meals, but the kitchen was well stocked. We had a lovely time!!! We had to rush to catch the train so we did not have time to fll out the guest book and sorry Emilia we did not rinse out the coffee pot.., thanks so much for a lovely stay.