Exceptional!! We would have stayed in Florence longer if you had known how perfect the apartment would be. The architecture, design and decoration was magnificent. Vasily and his wife are great communicators. Met us at the apartment. So many amenities!! We lived liked kings. Wonderful linens! Everything worked flawlessly. WiFi was good. Had hot water and heat. Good security in the building. Amazing location so close to the Duomo!! You can almost reach out and touch it!! We have already decided to go back to Florence just to spend more time in this lively apartment. An artwork unto itself!!