The apartment was great. The location is perfect - on a quiet street in the middle of everything. The beds were comfortable and the center bedroom that we used was quiet. The bathrooms and kitchen were very modern and everything worked well. In short, this is a great place to stay in the heart of Florence. We recommend it very highly. Ilaria met us at check in, briefed us thoroughly and arranged our taxi when we left 10 days later. She is available and very helpful