My wife and I met Viere at the apartment and he did a great job of getting us oriented in the city as well as giving us fantastic recommendations for our night in Florence. The apartment has a fantastic location, within walking distance to everything the city has to offer. Very close to the train station as well, a short walk. Apartment was very much as described; small but had exactly what we needed for our only day there - a bathroom, bed, and place to leave our luggage. Would recommend!