We visited Florence this March and we had the best time at this airbnb!! The guy who greeted us was very friendly, professional and thorough. Just fyi, this is a professional company. The apartment itself is in a perfect location in the Santa Croce area where there are lots of great restaurants in this area including Ara e sud (Sicilian food- my top favorite place!!) and Osteria de Pazzi where you can get Florentine steak. It is a 10-15 min easy walk to the main Duomo too! The apartment is new and the quality of amenities in the kitchen and living area are awesome! My family really enjoyed making use of the kitchen space to have breakfast and make coffee (they have a nespresso machine) as well as relax in the living space area with the windows opened. I highly recommend this airbnb. It is perfect for 4 people. Lots of space for what you would expect in a major European city.