LOCATION, CHARM is spot on! The location is so perfect and close to so many amazing attractions that Florence has to offer, you can not go wrong. And though the squares are crowded with people, the apartment is situated on a side street so that there is not any noise whatsoever which makes for a quiet restful sleep. The exposed brick and the wooden beams inside this old building are fantastic and charming. The apartment is huge. The bed is exceptionally comfortable and this was after staying 3 weeks! I have never been so comfortable in a bed in all of my traveling before even in high end hotels. Everything you need for a short or long stay is provided. The AC is only in the main part of the apartment so if it gets to be very hot (I was there during historic heat wave) ...the bedroom is not as cool as the remainder of the apartment. Felt safe, great shops, great restaurants. My only negative is with the hosts' response time which was delayed or unresponsive. This communication issue did inhibit a few things associated with my stay in Florence. However, before I left on vacation they were accommodating in making sure to receive my luggage delivery, have my luggage waiting in the apartment for me and to change my dates a few times as I had booked way in advance. Loved my time in Florence and enjoyed my stay. I only wish our communication was more streamlined so I took off a star as being in a foreign country, i do depend on my hosts to be available for questions or issues with the apartment. I did ask if there was a better method but there was no response to that question either. Maybe they were on vacation, I'm not sure. Thank You for the use of your lovely apartment.