I had a wonderful stay here, the room was beautifully decorated, very comfortable and exactly as described. You have complete privacy as the room is on the 3rd/top floor of the building and it felt like my own little apartment.
Claudia was so nice and extremely kind in allowing me to check in early (10:30am) to drop off my bags before I set off to explore Florence. She took the time to make suggestions on sights that would be good to check out and great places for walks. And there was a folder full of restaurant recommendations; one of which I tried and was very happy with. I highly recommend staying here if you're ever in Florence.