Charming and quaint apartment very conveniently located 10 min from the train station. We met with Francesco to check in and he gave tips on places to visit and how to get there. We were also given milk, juice, bread, nutella and cookies for our stay, a very thoughtful gesture which was much appreciated. It was a very comfortable space for our family of 8. There was a small elevator which was helpful to bring luggage up. The first floor was the office which was open until 7 PM if you needed anything or had questions. Each room had its own AC which helped keep the whole apartment cool. Having a washing machine was useful, allowing us to pack light. There was a terrific restaurant on the corner to the right which served great food at reasonable prices and sandwich shops all over. We walked to all of the major landmarks, but my elderly mom took the bus which had stops closeby as well. Overall great stay in a lovely apartment. The pictures represent it well. Would definitely stay here again if and when we return to Florence!