Check-in was super easy and Barbara was very communicative.
The airbnb is located in the San Niccolo neighborhood, which has cute artisan shops and tons of great restaurants. The neighborhood is lively, fun, and not super touristy (but still a quick walk to the Ponte Vecchio and other more touristy spots), which we absolutely loved! We couldn't have asked for a better location!
The apartment was very clean, comfortable, spacious, and well-decorated. The well-stocked kitchen and washing machine were also nice to have. We would definitely stay here again if we come back to Florence, and highly recommend to anyone visiting the city as well!