Roberto’s place was great! The location was fantastic and incredibly central, the bed was huge and the linens were all really good company, so we slept incredibly well. The shower was good too - great pressure and lots of hot water, not something to be taken for granted. The apartment is full of rustic charm and has everything you might need for a trip to Florence. A note about the stairs - there are about 60 of them! We booked knowing this, but my mum did struggle at times so it’s worth being aware of. Roberto in particular was so helpful - his communication was always swift and clear, he gave us lots of amazing recommendations and he and Michael were very helpful accommodating our early check in request! We couldn’t have asked for more.