Florjan arrived at exactly the time that was agreed. He helped us with some of the luggage and made us feel at home. He gave us excellent tips on where to try Gelato (the best we have tasted in Italy), restaurants and museums. The apartment was clean and had everything necessary for a comfortable stay - towels, shampoo, soap, dishes, refrigerator, a/c, washer, etc and the WiFi was fast. The apartment is also within walking distance to everything. We really enjoyed the location - a few steps and we were on Ponte Vecchio. A supermarket is just a couple minutes walk. Just a wonderful experience overall. Will definitely stay here again and recommend to others. Thank you Florjan!!!