Gentiana was a superb host. From our check in to check out she was there to assists us. The place is clean and my kids loved it except for a little rotting window in one of the bathrooms. The apartment is also close to everything. A few steps is the grocery store which is very helpful. All you need are in the house like washing machine and detergents for it, hairdryer, kitchen utensils and all. We got our tours from them too. Artan picked us up from our Rome airbnb and brought us to Florence. On the way to Florence, he brought us to this very nice place for lunch. I forgot the place but it used to be a military fortress. The tour with Artan was excellent and we enjoyed it. Gentiniana also toured us the next day and brought us to fab places. She was there everytime we need something like a pick up earlier than agreed upon. I have only good words for Gentiana. Our stay in Florence was very good because of her help. She also provided us with a good driver because Artan cannot tour us anymore due to health reason. Over all we loved the hosts for this airbnb. Even after our checked out, Gentiana vibered me and gave me good words. Thank you so much for a great welcome to your country.