When we met Elisabetta, it was obvious that she wanted my son and I to have the best experience possible. She was extremely helpful and even with my very limited Italian she gave us all the information we needed.
The apartment was clean and very well maintained. Elisabetta had also left us a lovely welcome pack. The position of the apartment could not be better being right next door to the ufizzi. There is even a view of the Arno from the lounge window!
I would recommend this apartment to anyone - as long as the stairs aren't a problem.