To be honest, I was encouraged to book with Elisabetta because of the glowing reviews from her previous guests; and after staying with her for almost a week, I would have to say that I agree with them 100%! Very warm and accommodating Elisabetta attended to all my needs. I truly felt at home. Her place has a positive energy that is just relaxing. It is very nice, clean and comfortable with essential amenities that would really make your stay convenient. Her apartment is right by the bus stop and it has an elevator to the 4th floor. I also appreciated that I was free to come home at any time in the evening because I made day trips to other cities and usually came home very late. I will definitely book with her again the next time I find myself in Florence.