Eleonora greeted us on arrival, and had organised a car to pick us up from the train station as well. She explained everything regarding the house very well, it was also very well stocked with cooking appliances and some basic ingredients. She also has a well documented folder of attractions, restaurants etc..
It's a great location, on the non touristy side of the river, easy walking distance to everything.
Eleonora also recommended a couple of great restaurants to us for perfect views over Florence, and awesome food.