This is a gorgeous apartment right in the middle of Florence. It is spacious, airy, and filled with light. The kitchen is a good size, and there is a nice big refrigerator. The balcony is great -- lovely view of the rooftops of Florence! We also enjoyed the ability to wash our clothes in the washer and dry them on the sunny balcony. The beds were comfy, and there are remote-controlled heating/air conditioning units in all the rooms. If you have mobility issues, it is worth noting that the elevator only goes up a part of the way, and there is one last run of steep and not-so-even stone stairs (it's a really old building). This was not a problem for us.
Livia is a great hostess, very responsive and helpful. We used the lockbox to get into the apartment and everything was just as described. I would totally stay here again!