We loved this apartment. It is clean, quiet, spacious, light-filled and historically interesting. Natasha was there waiting for us and we had everything explained clearly to us including excellent wi-fi. The kitchen equipment, plates, etc were all very nice and good quality. The bathroom is modern with a good shower - there were also toilet rolls, shampoo etc. which is a very nice touch. The bedroom was comfortable and spacious and the bed and sheets were very clean and comfortable. There were also a good range of salt, pepper and spices so you don't have to start from scratch as with many rental properties. Although the downstairs passageway could be tidier, it isn't the owner's fault and is it compensated for by the fact that the whole complex of buildings are right up next to the Carmine church with its revolutionary frescoes by Masacccio - a must-see. We lived in Florence for many years and can say that this apartment is typically Florentine - tucked away, a bit eccentric, along passageways and staircases accumulated over time. There is an infant school next door so expect the noise of small children during the day if you stand on the balcony - we liked it! You might be lucky and hear owls at night. Natasha was very helpful and accommodating regarding a couple of requests we had - couldn't have been more helpful! All in all - highly recommendable and we hope to come back!