Silvia was highly communicable and made check in easy. Her apartment is very cute with a great view and is centrally located. The only downfalls were the noise at night. There are two small bars directly under the apartment and both nights we were there, it kept us up all night. Even with earplugs and noise canceling headphones in. Obviously this is no fault to the host! If noise doesn’t bother you or you plan to be out late yourself this is the perfect location in Florence!