Luca was the best! I actually arrived to Florence a day earlier than I had booked, and Luca was kind enough to accommodate me - letting me check in a day early. I moved to Florence for school and was staying in an Airbnb as I looked for an apartment- Luca made my search easier and helped with any questions I had. I also had Wi-Fi trouble and he fixed it immediately. He is one of the best Airbnb hosts ever!!! Also, the Airbnb is clean and cozy in an amazing location right in the center of Florence:)