We were excited to stay in Florence at this property based off the glowing reviews, but were extremely disappointed upon arrival. The conditions of the apartment did not match the description.
There was an off-putting smell in the hallway/stairs that remained during the length of our stay, lingering into the apartment. It was so bad that we didn't want to stay at all in the apartment other than to sleep.
The showers were disgusting, especially the green tile one. The walls were full of mold and other people's hair. During the shower, the water temperature would change suddenly, getting extremely cold or hot. The shower heads were clogged and water was spraying everywhere. My husband cleaned out one (green tile bathroom) so we could shower.
The wood flooring was falling apart and full of dirt, hair and sand. Little pieces of floor had come up right outside of the blue bathroom. There were also rugs unraveling. The walls were dirty in all of the rooms, especially in the master suite. The lighting was horrible, only two little wall lamps made the room seem even dingier.
There's a pigeon nest right outside of the master window and they were making all types of noises and flapping at sunrise.
The railing was loose up to the loft bed and is a safety hazard.
My husband hit his head twice in the hallway and cut himself due to the low door frame.
We are understanding travelers and are used to traveling to a variety of locations and different quality levels of accommodations. For this trip, we stayed in multiple cities and were pleased with the other airbnb apartments. This apartment is not what is advertised. We re-visited the listing just now to see if we may have missed something and what we experienced is nothing like what is on the listing.
What's worse is that our children have bites from some type of insect. We didn't see mosquitoes during our stay in the city, so are left to think that it might be bedbugs from the poor sanitation of your property.
Florence was beautiful and helped us survive the stay. Highly recommend the city, just not this apartment.