We had a terrible time checking in. The Vikey app did not work. I called the host and she cut out when trying to tell me the code to enter the apartment and was unreachable for the next hour while we waited. Someone from the building exited so we got in, but if not we would have been standing outside waiting and unable to get inside. We told the host our arrival time so I’m confused why we couldn’t have help entering. After so much travel that’s the last thing you want to deal with. There is only one key for the apartment so we could not go out separately. Having 2 keys would help the next guest. Also, the tv was not connected to the internet so no Netflix, apps, etc to watch. Not the worst thing but after so much hassle it would have been a nice touch. Only one towel per person for 5 days stay. The laundry room smells like sewage so you have to keep the door closed.