Fadia is a great host. Very responsive. She would reply to a text within 15 minutes and had answers to every question. She was very helpful and left suggestions for restaurants, bars, and activities in her home. It was very hot while I was in Florence and there is no ac in the apartment which was fine with me but others might find it uncomfortable in the month of July if they are not used to the heat. The apartment was clean and the wifi worked wonderfully 95% of the time. I would definitely stay here again :)