Overall was a great experience for us. The room is beautifully decorated, fully equipped and within walking distance to major sites. It is pretty much in the heart of Florence. It was nice of Giacomo to have a bottle of sparkling wine for us which we definitely enjoyed. He also gave us lots of tips about local restaurants and stores where we can get food wine and tax free. It was convenient that the store right next door has WiFi so we were able to communicate when we get there, and Giocomo came to greet and show us things around. Thank you :)