The Pros: Very cute apartment in a historic building. Location is perfect. Our apartment #4 had a small rooftop terrace with view of the top of the the nearby Duomo. We loved hearing the church bells. Our hostess Patrizia was very accommodating during check in and check out. no issues with communication. We stayed in December and heating was good. For me the bed very comfortable but my partner felt mattress a bit too firm. The cons: You’ve read about the stairs. About 75 very steep steps to access the #4 apartment on top floor. Wi-Fi is very spotty and weak. Cell signal isn’t great either. The shower is tiny, and very large people may not fit in it. But worse than this, the complaints about the shower either being scalding hot or freezing cold are accurate. Maybe an issue with the faucet in the shower not capable of mixing the hot and cold water lines (but I am not a plumber lol). This is why I can not leave higher than a 3 star rating. It is important to have a decent shower. They do have a bidet.