Annalisa was a wonderful host and was prompt in her communication and so friendly and kind in answering all our questions. Took the time to show us things on the map and helped familiarize the city a bit for us before leaving. The first day we discovered our airconditioner wasn't working but she was prompt to call and get it fixed the next day. Her place is truly beautiful, modern rustic, very romantic for a couple, and the location can't be beat being right next to the market. All major tourists sights are very walkable. You can tell her gifts as an interior decorator coming through and the smart functionality and use of the space also shows her engineer husband's talents as well. The room was very clean, and the little amenities were quite useful (espresso machine, refrigerator, hairdryer and shampoo). It can be a bit noisy being in the location it is at but not enough to bother your sleep. But if your a sensitive sleeper I would bring earplugs. Though the recommended places to eat were ok, I would suggest venturing out to other places to eat that are less touristy. Although Eduardo's pistachio gelato is the real deal ZaZa's, the restaurant below, was just ok. Overall this place is far better than any hotel you could get in Florence and we really loved the hosts. Would definitely stay here again.