Our American family of 5 loved Florence; Lorena's apartment was a huge part of this experience. It is within steps of where you want to be, a very safe neighborhood near the Duomo. Best location ever. We were able from the train station to meet Lorena who is charming, friendly and helpful. It was an easy walk to the Duomo as well as to see and climb Giotto's tower...and handsome, perfect David is a block or two away--very handy when you need to get in line first thing in the morning! The apartment easily fit us; my adult daughters each had a bedroom. My adult son had a futon sofa in the living area and my husband and I were in the master. There were 2 lovely bathrooms and a kitchen that we didn't need to use BECAUSE there is a delicious bakery just out the front door to the right. Oh, I'm hungry just thinking about it. Our Italian is limited and Lorena was marvelous, helping us understand where we were and helping us figure out our way. She even demonstrated how to make coffee in the Italian percolator thingey everyone in Italy uses. The WiFi works perfectly. We washed clothes in the washing machine and hung them out to dry, Italian style. So, if you want a beautiful location close to everything, stay here. Oh, we did take a bus down to Ponte Vecchio but we could have walked. Don't you dare miss the Pitti Palace. Everyone raves about the Uffizi which of course is marvelous, but I'm now a Pitti fan and I don't see why more people don't insist on it!