the flat is well appointed. it is litlle above normal standard. the appliances are complete. all are working. however it is not near the center. transportation by bus takes around 20 minutes of wait. second going back to the unit from the center of florence is a problem. it took us almost an hour to get a taxi at the terminal and we were not guided well on how to ride a bus going home to the flat.
we never met Anna who was unavailable for unknown reasons and the one who attended to us was her mother. there was no Internet at all and the WiFi device had no load.
it was not easy communicating with Anna who took long in responding to all text and email. unlike our two earlier airbnb hosts in paris and rome who at a moment's notice assisted us and readily communicated and answered all queries we did not get the same kind of treatment from Anna.
in short we were disappointed with our stay given our two prior airbnb experience in paris and rome