The property was amazing- huge and in a great location. LOVED the bathroom and a REAL shower!! The views from both sides of flat are spectacular.
However, our check-in experience was terrible. The directions provided reference taking bus 23 (which we did) however there are apparently at least two different bus 23’s, and being tourists, how could we possibly know that?! We ended up in the suburbs of Florence a half hour away and then had to try to find a cab in the pouring rain. We lost an hour and a half of our very short trip to Florence due to the faulty description. When we FINALLY arrived at the flat we expected an apology for the inconvenience or an offer to pay for our cab. We received neither and not doing so made us feel very unwelcome. I recognize that it doesn’t appear others have had this same issue and I’m truly surprised by this! I hope the host makes an edit to the description to avoid future confusion.