As first-timers to Florence, we were not sure what to expect. Clementine's apartment is perfect and she is a joy. She communicates well, is prompt in responding but best of all, she is proud of her city and went above and beyond to ensure we knew where to eat, where to go and how to get there. To say she is the best hostess is an understatement. After we left Florence for Naples, we ran into a slight problem. A quick email to Clemintina asking for a reference resulted in her taking care of the problem! She is the best. Her home is wonderful and we will be back to stay with her. I hope she will let us take her to dinner!