We loved the apartment, found it cozy and comfortable. It’s great location meant we could essentially walk everywhere we wanted or take a bus :)) There are nice caffès, shops, a PAM, nearby - plus, a wonderful small vegetable, meat, cheese shop with daily fresh Tuscan style cooking you can take home! Best lasagna ever!! It is located just down from our very favorite morning cappuccino and breakfast place (Gamberini Cafe, Bistro, Pasticceria). Having a digital key made apartment access easy because we were 3 people coming and going at different times sometimes. While we only emailed or spoke with our hosts by phone, they were always easy to reach and helpful. They have two women who clean and take care of the apartment who were available and helpful as well. Can’t say enough good things about our experience here for supporting and helping us have a marvelous 1 month stay in Florence!