It was a beautiful hotel. Location was great. Ilaria herself did not come greet us but she did send her friend Sarah over that was sooo helpful and attentive. She helped and recommended us with everything we needed. We lost power one day and Sarah was quickly to respond and help us through the process of how to get the lights back on meanwhile ilarias response was we have to wait till tomorrow. Thank goodness for Sarah or else we would have no power , no AC and no wifi. Another thing is the living room doesn't have AC only the bedrooms but this was ok for us since most of the time we weren't in the apartment. Overall I would suggest it. It was fully equipped and a very spacious apartment.