Eti was very friendly and met us at the apartment when we arrived. The apartment was great with a very comfortable bed and sofa bed, we slept really well! The kitchen and living area is also very lovely. Location was superb, located just off the main touristy area and less than 30min walk to anywhere we wanted to go within Florence with plenty of cool local bars and restaurants within 10min walk of the apartment. The only issue we had was a smell that came from the toilet throughout our stay. Other than that, we thoroughly enjoyed our stay at Eti’s apartment in Florence!