Carolina's place is located very centrally in Florence which is amazing.. The room was clean and comfortable and the wifi was great. Carolina was so friendly and warm when we met her our first night and she was so kind to tell us about the locally frequented areas and the recommended restaurants she had in Florence. Her mum also kindly provided hot water to my mum whom I was travelling with because it was pretty cold.. There were additional warm blankets in the cupboard which was really good! It was also easy to contact Carolina via Whatsapp for any additional requests. Bathroom is shared as stated so you might have to keep a look out for vacancy in case additional guests are in there for too long which happened to us one night. Also, there are literally 5 flights of stairs to get up to her place because she lives in a historical building so might not be ideal for the not-so-fit. But otherwise, great location, friendly hosts and we had a great time in Florence! :)