What a wonderful experience! We loved our stay in Florence, the room was fabulous - light, bright and clean. Daniele and Clara were responsive to messages before we arrived, and when we got there Clara was incredibly helpful, taking time to find out what we wanted to do, provided a map and made recommendations to ensure we made the most of our time. The area is close to a lot of great restaurants in a quieter part of town, the walk along the river provided great photo opportunities every day. We really enjoyed meeting the other people staying in the apartments, and the shared kitchen (not for cooking) is lovely - great to have a cup of tea at the end of the day! There are two flights of stairs. Will definitely stay here again, we didn't want to leave.