Pamela’s apartment in Florence is wonderful. She kindly allowed us to check in a couple of hours early and was there to receive us when we arrived. She was very friendly, gave us a map with suggestions on where and what to see. We had specific plans ahead of time, but incorporated some of her suggestions as well. They were very helpful.
The apartment itself is fantastic. Spacious and very modern. Two full bathrooms. An excellent kitchen with all the plates and silverware one could ever need. The two beds were comfortable and large (each felt larger than a queen by US standards) with clean and crisp linens. I was a little worried that the loft bedroom might be very warm given it was summer. But the A/C was powerful enough to keep even that place cool (there is a pedestal fan there to act as additional help). The other bedroom with attached bath had a great a/c as well. There is a washing machine plus dryer and detergent. They worked very well. There is plenty of closet space with lots of clothes hangers. The kitchen is well stocked with coffee, tea, and some breakfast items along with an oven, a large refrigerator, and an espresso machine for coffee lovers. There is a supermarket about 4 min away by walk and many restaurants in the area. The only downside is the apartment is on the 4th floor and there is no elevator. Despite this we will stay here again given the cleanliness of the apartment, the modern amenities and spaciousness nature of it, and the fact it is quite centrally located. The apartment is 6-7 min walking distance from the Duomo (you can in fact see the dome from the kitchen window). Accademia gallery (with David) is about the same distance as the Duomo. Santa Croce is even closer. Other sites like Piazza della Signoria and the Mercado Centrale are all comfortably walkable. We took a taxi from and to the Firenze SMN station, but more enterprising people could have walked it in 15-20 min (walking with luggage would not have been easy, of course).
Pamela is a very warm and cheerful person, helpful, informative, generous, and very prompt in all her communication — a true super host. There were no hidden costs or taxes (such as an extra tourist tax); everything is included in the original total quoted. All in all 5 stars, two thumbs up!!