Cristina was waiting in the apartment when we arrived and showed us how to use everything. She gave us a list of restaurants and gave us suggestions on places to eat and things to do. The apartment was exactly like it was described and pictured. It truly is a beautiful apartment and its location could not be better. We were right in the heart of the most amazing part of Florence. Cristina even arranged for a taxi to take us to the airport. I would highly recommend staying at this property. If we come back to Florence, we would most definitely look to stay here again.