We unfortunately had to cancel our reservation at the last moment, and we were so disappointed to miss out on staying at Massimo's home. Massimo was in close contact and was very helpful in explaining to us prior to our arrival all of the amenities that were available to us. He went out of his way to be an excellent host and ambassador of the city by making recommendations for places to visit. I do wish so badly we could have stayed there -- but we'll be traveling again next year, so we'll try to rebook!