Advertised as a luxury apartment close to all of the historic sites of Florence. Reality is a very plain apartment with IKEA type furnishings, additional towels only available for €10 euro, you have to take out your own trash down the street, and it’s a long walking distance to the historic center of Florence. Florence has a small bus system that can be difficult to use for foreigners so the location of the apartment wasn’t ideal. We needed an extra towel and were told that we would be charged €10 per towel, which is ridiculous. We were also told the cleaning fee only includes the linens, so we would be required to clean all of the dishes and take out all of the trash which needs to be brought down the street and around the block. I can understand doing the dishes but taking out the trash should be up to the property managers. I would rather have paid extra for a more comprehensive cleaning and extra linens. Apartment area seems safe enough and the rooms were clean. Maybe a little grime in the shower of the master bedroom. We wouldn’t stay again, in favor of a more ideally located apartment.