Camilla and Renaud's flat is simply gorgeous - very elegant and comfortable at the same time - and in a great neighbourhood, very friendly and relaxed. (We were quite good friends with the butcher at Carrefour after four days). Everything was very well organised and easy; though Camilla and Renaud weren't around, everything worked very efficiently. We really appreciated the very helpful notes and suggestions about restaurants, bars and shops, even though we actually lived in Florence ten years ago. Some other reviews commented on the steep stairs, but it's really nothing - don't be put off. This is a total gem.