Our stay was great! Rosy was so accommodating as our arrival time was a couple hours later than planned. She was there to greet us and gave us great history and recommendations about florence. The apartment is nice and compact.. There was 4 of us staying and it worked out well! It was very clean and such a great view of the city! Yes, there are stairs and no elevator, but we realized that is very common everywhere in Italy. Very worth it for this place!