The apartment was great! Really centrally located and stylishly decorated throughout. Most importantly, all the bedrooms had amazingly big and comfortable beds and everywhere was really clean. (Although one of the bedrooms was an internal room so lacks an outside window - but has an en suite which was a lifesaver with 4 of us needing a shower in the morning!)
You do get some noise; either from the street downstairs or the stairwell (we had a rowdy bunch staying in the apartment above), but that's to be expected with it being so central and an older building.
We had a late flight in and Raffy was unfortunately not well enough to meet us in person, but Luca arranged for us to self check in and everything was really easy to figure out for ourselves.
Communication was also great throughout - would happily stay again! :)