This apartment is very well located, in the heart of historic city and this is a big advantage. It looks very beautiful on photos but it is evident that it is worn because of many visitors.
Washing machine was out of order. Sofa is pretty old and dirty and should be changed. Bulbs for reading lights were broken no no reading in the bed.
It needs to invest a bit to get charm and cuteness because it looks worn and dirty (although it is not).
We did not see the host, everything was communicated via messages, even check-in.
Anyway, we had great time in Florence because we only slept in the apartment.