We contacted Clementina by phone upon our arrival to Florence and she met us within 10 minutes. Her apartment was lovely and she provided us with information on the neighborhood, where to shop for provisions, suggestions for places to eat and a map.
Her apartment was clean and comfortable, and centrally located in a nice neighborhood. Her building also had a lift for bags, which we also found helpful.
We highly recommend this listing for travelers to Florence, especially if you have an extended stay.