Michele and his brother were the BEST! Gabrielle met us at the train station and showed us the way to their flat where Michele was waiting. The area of the flat is so convenient to everything! This place was HUGE! For my wife and I it was like having our own little villa with a beautiful view! Michele and Gabrielle had the place spotless and full of everything you could need. They communicated very well during the booking process! Dont hesitate to book this flat if you are in Florence. Its amazing! Thanks again guys!