This was our first Airbnb experience. Silvia is a very warm host who met us at the door and helped carry a bag up the stairs. The apartment is on the third floor and looks just like the pictures. It was a great size for the two of us and was in a great location - just around the corner from the central market so we went there twice to get ingredients for cooking our own meal. Easy walk to all the main attractions of Florence- would stay there again.