We loved our stay in Ivana's apartment. She was able to meet us for check in even though we arrived late and was quick to respond to all our questions. She was also extremely quick to fix a minor issue and went out of her way to make sure we were comfortable. The apartment is located in a great spot (10 - 15 minutes by foot to the main part of the city) and close to some trendy bars and restaurants. It is also spacious and clean. A secure open air car park is located about 5 minutes away by foot. Highly recommended to anyone wishing to visit Florence.