This was in a great location in Florence, in easy walking distance of everything we wanted to see. The apartment has a small rooftop landing that is also kind of cool. Bernardo was very helpful and was responsive in his communications. He met us at the door as we arrived and provided great customer service. It was a great value and perfectly sized for us, a family of 5. It was a little cold at night, but that's because we were there in December. For the location, service, and value, I give it 5 stars.