The description as „luxury“ is really not deserved.
There are only 2 windows in the living room, the rest of the appartment does not have windows.
The upper floor has no windows. The whole appartment is really dark.
The room with the two beds is small and you need to squeeze by one bed to reach the other. The bathroom is small and it smells bad from the drain in the whole bathroom.
The appartment was clean but swarmed with Moskitos.
(We stayed there at end of September, so outside in Florence were no Moskitos anymore)
Super annoying checkin with filling out many forms on an external website.
(even after uploading a passport you still need to fill all fields like name, place of living etc).
Water in the upper bathroom was not hot. Needed to discuss with the office on text (they didn’t believe it first, so needed to text back and forth!) until they accepted and sent someone to check.
In no way deserves this appartment the title „luxury“