Laura is a wonderful host who is very well organized, discrete but always available when her assistance is needed. When we first came in to the apartment she had everything prepared for us. A Manual on the functioning of all existing home appliance, a list of restaurants she recommended us, a tourist guide booklet and even a city map. Above all we were touched by Laura's generosity and her little extra touch. When we settled in the evening we found out that she had left us some fruits wine, juice and water therefore we didn't have to bother looking for a grocery store at night. When we look back at our over all experience in Florence we wish we have stayed a couple more days! If you are looking to spend some time in Florence we highly recommend you to stay at Laura's place!