Location is great, right next to Santa Croce and not too far from the Arno. However our host was quite slow at responding to our requests. One of our guests found their towel with weird stains on, and they changed that for us the next day. We only stayed for 4 days and we had no working wifi the entire time even though they had a router that we could connect to and nothing was really done to fix that problem during our stay. Otherwise, the apartment had plenty of space and has a sweet location.