Thoroughly enjoyed our stay in the heart of Florence, stepping through the gorgeous giant wooden doors at street level and taking the lift up to a clean, bright and spacious apartment. The balcony was a great bonus and allowed us to enjoy wine with a sunset. Communication was great with the operators and check-in was in person with a tour of the apartment, local recommendations, and a wonderful welcome to Florence. Grazie Mille Jiffrey and Brittany!