Cosimo was great. Very polite, respectful; complete professionalism. The pull out couch wasn't the worst couch we have ever slept on! For light sleepers on a weekend, the street wasn't silent as partiers use it as a go between. The location can't be beat. Easy access to museums, Duomo, Ponte Vecchio, Pizzale Michaelangelo, etc. Perfect place to stay for explorers!