Fiora is the most amazing hostess we have stayed with on Air BnB so far. She is truly your hostess, not someone you rent an apartment from. She was there to check us in and show us around. She had also put the heating on as it was chilly the day we got there so that we had a warm apartment to come to. There was every attention to detail- there are umbrellas as well as sunhats for use.
The apartment itself is very charming, in a traditional, old building and gives off a very homey vibe. It is very centrally located within easy walking reach of all that Florence has to offer, we walked everywhere. Fiora has left detailed instructions about local shops, markets, cafes, etc which we found very helpful.
The beds and pillows were very comfortable- and I am a fussy sleeper!
Fiora has also been exceptional at responding to questions and keeping in touch both before and during our stay. We would thoroughly recommend Fiora's place and hope to stay there if we are every in Florence again.