Staying at the Renaissance Palace in the heart of Florence was truly like staying at a palace. The place was amazing and the pictures to not do it justice. It is huge and fit my family of 5 with beds to spare and even a bedroom to spare. The location is incredible. I could not have asked for more when we arrived and saw the place. Tomasso was engaged through out the entire process and promptly met us at the door and gave us a tour. He was very nice and answered all of our questions. He also recommended Ricardo for an all day tour for our family around Florence. I have kids 14,11, and 8 and he was tremendous. We also hired Manuela for an in home cooked Italian meal and that was outstanding as well. I would highly recommend this place to anyone travelling with small group to Florence. The value, location, and hospitality were first class all the way!