Our experience with Giulia was wonderful. She met us when we arrived and gave us great information about the area (where to go, eat, shop, etc.) We especially appreciated the big map on the wall of the kitchen. The apartment itself is absolutely beautiful- classic Tuscan style in a historic building. It’s located right in Oltrarno, so you get all the charm of residential Florence with very little “touristy” influence. It’s also centrally located, so it’s within walking distance to all of the city’s major attractions! I really can’t recommend this apartment enough!