We would stay here again in a heartbeat. Alessandra's place was wonderful and exactly as described in the listing. We stayed with our kids and the place was very clean, had lots of space, and was in a great area within walking distance of central Florence. The neighborhood is very safe and clean, with shops and cafes nearby. Alessandra was very good at communicating and available for questions. She provides a wonderful notebook of local recommendations for adults and kids, and provided a nice welcome basked. She personally greets you to make sure you're settled and to answer any questions. We had a wonderful experience.