Everything accurate to the photos and the description, location fantastic to walk the city or use SMN as a base for Tuscany. Marco touched base about a week out from arrival and the day of and was able to meet at a time convenient to us. The bed was good, location excellent, facilities were fine (it is an old property but plenty of character), shower a bit small as mentioned by others but I'm 6 foot and 115kg and managed well enough so not really an issue, yes there is a pub downstairs but wasn't really an issue for the 6 nights we stayed there. I'd recommend the property and Marco if staying in Florence.