Leonardo was a pleasure to deal with, letting us into the place and even printing tickets for us in advance for some things we had scheduled. The place is, as you can see, really gorgeous, and in a perfect location. It's less than 10 minutes walking from the train station. The only negative to our stay was the scaffolding outside the building (only temporary), which took away what would otherwise be a pretty breathtaking view of the square and the mountains. Highly recommend this place!