We did not have the pleasure to meet Sharika, but she was very easy to communicate with prior to our arrival. Her lovely mother greeted us at the apartment, showed us around with a smile, and wished us well. (She also gave us chocolate Easter eggs as a welcoming gift). The place is so beautiful, spacious, and centrally-located. We absolutely loved our three days in Firenze, and part of that was because of Sharika's lodging. We would absolutely recommend the apartment to anyone.