Carmine was there on time to handover the key, you need to arrange pickup to coincide with after work or before work or lunch. The room was large and nice. it was somewhat noisy but we knew that and the location more than made up for it. No problems - recommended. Wooden shutters allowed complete blackout of room. We only a a very small damp towel provided each but thats the worst we could say. Recomended - location, location, location and very good value !