Ettore is an amazing host! I don't give people this kind of recognition easily and I'll tell you all why he has earned it.

First, when we were first planning our trip to Europe we contacted Ettore and he replied within a few hours. He was extremely thorough and inviting when providing us information about our reservation. As well, he also gave us detailed address details and a suggested route catered to our point of arrival. Our initial impressions were beyond professional.

Secondly, leading up to the date of our arrival he sent us follow up details to ensure that we had not forgotten our previous communications. Again, he took time our of his busy life to ensure we arrived with as little difficulty as possible.

Third, upon our arrival he waited an extra 30 minutes past the expected time which we had agreed upon. Despite all of our communications and all the help he provided we still managed to get lost in the hustle and bustle of Florence, oops... Haha. Anyways, when we did finally arrive he was still very happy and in good spirits despite having to wait. He even stayed and showed us around the apartment teaching us how to use the various appliances and devices around the place. He then showed us a map of the city with popular recommendations before leaving the map for us to keep.

Checkout was also easy. We cleaned up as best we could before his arrival but he still insisted that he would take out our recycling and garbage when he had seen what we had already completed.

Overall, Ettore is a pleasant and well mannered host. His place is comfortable and very well situated. I would give the experience and 10 out of 10!

Thanks again Ettore,

Tim and Marissa