Alessandro was an Amazing host. We were lost and he found us by walking 20 blocks just to personally guide us to the apartment. He was warm, welcoming and very accommodating. The apartment was very comfortable and clean and he provided everything we needed and more...tram tickets he purchased for us, breakfast snacks, drinks and bath products. Because of our host he made our trip even more memorable in Florence. I would definitely recommend this apartment and Alessandro to anyone planning a visit to Florence.