Everything we read about Francesca's lovely apartment in Florence was true and even better! We felt like we made an Italian friend when we met her. We were driving in and she and her adorable father in law met us with their cars, so that we could park ours outside of the old city, and then they drove us to the apartment. She gave us lots of great suggestions for things to do and even helped us maneuver getting tickets to the Fiorentina & Juventus soccer game. The apartment was lovely, great neighborhood and very clean and secure. Given that this was my husband's first trip abroad, this was such a wonderful experience in Italy. I would highly recommend staying at Francesca's apartment.