Eugenia and Karen's place was exactly as listed! Beautifully finished apartment, very clean and comfortable. Back patio was a bonus! Kitchen had everything, including a welcome bottle of wine, crackers, coffee, and nespresso, although we chose to eat our meals out. Apartment included several amenities: hair dryer, iron, toaster, microwave, refrigerator, washer. Location was about a 10 minute walk from train station and near to a bus stop. Was within walking distance to everything, although located in a university/neighborhood area. Air conditioning had stopped working just prior to our arrival, but Karen was quick to let us know and kept us informed about the progress towards repairing it and it worked perfectly during our stay. Eugenia met us at the apartment and allowed us to drop off our bags prior to check-in so we could start our sightseeing. We found supermarkets, restaurants, and the local street market nearby. We easily walked to the Duomo, Academia, Uffizi, Ponte Vecchio, to our tour meeting spot, and to a recommended restaurant across the Orno. Loved Florence and loved Eugenia and Karen's place so much we hope to stay here again!