Martina was amazing - she organised for someone to meet us and go through the apartment together, she had also written a comprehensive list of places to eat, drink, shop etc which was very useful. The photos and description of the apartment were spot on, it is a fantastic apartment in a great location - we walked everywhere. The apartment is one street from the Rialto bridge and close to all the big attractions. We had a brilliant time in Florence and going home each night to Martina's lovely apartment made it even more special.