Jacqueline’s place is really great and she’s an absolute gem. She was resourceful with giving us recommendations, and even helped booking a place for us one night. The apartment itself is on the top floor of a nice building and overlooks Florence (note there are quite a few stairs). The balcony is incredible, but so are the two windows you can see from bed. You can hear church bells and it’s super charming. The apartment was very comfortable and I would recommend it to anyone planning a trip to Florence. Thanks, Jacqueline :)