Bed Bugs!!!! We stayed here at the end of April and many of us developed bed bug bites. They started to show up after the second night on our faces, hands, and feet. They were linear and confirmed by a doctor that they were bed bug bites.
I believe that Eduardo and Michela are not traditional hosts but a large corporate entity that runs lots of these in Florence. The location is great but there is very poor maintenance. Clearly the linens are not clean. Kitchen amenities were sparse. Also, they turned the water off 45 minutes before checkout. Exactly at 10am a man came to the door and waited for us to leave. He said he was there to clean for the next guests arriving at noon. There is no way one person could adequately clean this large of an apartment in less than 2 hours.
I have notified Airbnb and they are hopefully rectifying the situation. This would be a great place to stay if it were maintained better due to the excellent location.