Arthur was a great host: welcoming, available, understanding, and quick to resolve any issue. Isabella, his agent, is such a nice and diligent person. The apartment is really enjoyable, absolutely clean, and well maintained. The neighbourhood is quite friendly, full of little shops--Italian style--for every need you may have. Public transport is also very good: at a one-block distance there is a bus stop for line 11 to downtown, and line 7 to Fiesole (where the European University Institute is).