Absolutely great flat. Everything needed was there, Barbara was always reachable, the flat was far enough from the (touristic) center to have the real Italian breakfast in the morning (2€ for coffee & a pastry), but still very close so you walk there by foot (5-10min to the main square). The A/C worked fine, having a kitchen was a great way to save money on food, and it did not get too hot even during warmer days. The area also felt safe to me but I did not go back home much past midnight. I recommend.