First off Mattia was prompt, already downstairs waiting to greet us. He was very friendly, very polite and he even offered to help carry our bags up. He explained the rules and amenities of the room very clearly and in depth and then proceeded to give us a map of the city, showing us where in Florence his favorite restaurants, gelateria’s and activities were. The apartment itself was very clean and looked as advertised, we had no complaints. Mattia was one of the best hosts I’ve every come across and I would highly recommend his place…