Matteo and Ana were easy to communicate with, highly responsive, and kept us in the loop on any updates with the apartment while remaining respectful of our time and space.
Ana was extremely helpful, friendly, and shared some great recommendations for things to do, eat, and shopping for our first time in Florence. We were worried about arriving very late as our check-in time was around 12:30-1:00 AM but Ana was responsive the whole time, waiting for us outside the AirBnB to check us in and give us a quick tour. We really appreciated it!!
Overall, we had a great time and felt safe staying here throughout our stay. The place was clean and had all the amenities we needed (especially cool AC, fridge, and interiors in the summer months) and the price was pretty reasonable. It’s also a great location and walking distance to things we wanted to do. Thank you both!