This bnb exceeded our expectations. The place was clean, and big for my family of four. The communication was great! He answered within minutes and was very kind to let us drop off our luggage before we could check in. The place was in the center of everything (walking distance to the attractions and food places). I drove to Florence and was able to find a parking garage within 9mins walking of the bnb (there are several garages and he even recommended one if I couldn’t find one). Checking in was easy! The video he sends is very helpful! I definitely recommend staying here!