Biancamaria had great communication. Her host that greeted us was very sweet. I was so hungry when I arrived that having fruit, a sandwich and drinks set out was such a great surprise. The apartment was clean and felt safe. Everything was great however, it probably would've been more beneficial to us to stay closer to the tourist attractions since it was our first time in Italy. Not her fault though! To get to the tourist attractions we paid about 18euros each way. If you want seclusion or are driving your own car, 5 stars and definitely book!