Massimiliano was very welcoming to us when we first arrived, he showed us around the apartment and told us a few things that we needed to know. Florence is a beautiful place to visit and our apartment was perfect! Lots of shops and restaurants very close by and you are in the centre of town. The stairs of course were the thing that not everyone likes but we always like the chance to get the extra exercise, so didnt worry us at all. Thankyou for a memorable stay, recommend