Donella's house is the best experience for us which made our holiday comfortable, full of joy and pleasure. It is very cozy, decorated with elegant and evey need was thought detailed. We felt as if we were at home during our stay. Susanna met us at house with pleasure and ready allthough we were early from the time of entry. The comunication with Donella and Susanna was perfect as we had been answered without delay when ever needed. My daughter loved her room at upstairs, balcony was plus as it is hard to find a flat with balcony at Florence. We strongly recommend this house to every one will visit Florence.