This apartment is wonderful! If you like to walk, it is walkable to the city center. My boyfriend and I walked there daily and only got a cab back if we were very tired. Anna was extremely helpful, she had a folder full of tips and tricks that made our stay in florence just amazing. The AC worked well, WiFi was ok, it worked best on the sofa. The bed was a little firm for me but I like soft beds. The terrace was a great place to have drinks and eat breakfast and the apartment is just beautiful, even more so than in the pictures. The grocery store and bus stops are near as well as many wonderful restaurants. I would highly recommend this apartment and would love to stay again when I come back to Florence.