We were met at the apartment by Genta, Artan's assistant, and she oriented us to the apartment and gave us a very, very helpful orientation to the city. (We highly recommend Genta's suggestion of the little trattoria near the apartment....). The apartment was classically decorated, very spacious, and the air conditioning kept all the rooms comfortable in the midst of an intense July heat wave. The location is ideal, within easy walking distance of the train station and all of the major attractions in Florence. Artan is also an excellent tour guide, and took us on a private, guided tour of Pisa and Lucca the day we arrived, at a very reasonable price. I highly recommend this apartment!