Loved our stay in Florence, Jacqueline is an excellent host and gave us heaps of suggestions upon arrival. The apartment is exactly as pictured and clean and tidy. As other reviews have stated it is at the top of a 4 story building with no lift. The stairs are a good workout and the only reason I can’t give a five star review is that we struggled to sleep with all the street level noise and music. Jacqueline did explain to us that there was a celebration of the ‘Antiquarian Fair’ on our first night but the other 3 nights were also quite noisy most of the night. Loved the location and would stay again but as we are light sleepers I would pack ear plugs.