Air bnb
We loved the location, it is very convenient. You are 5 minutes away from the train station and 10 minutes from the center. You can see Palazzo Vecchio from the street. The strew is lit at night and very safe at night. The air bnb is also a great size for 1-3 people. All the amenities listed are accurate
Our only issues were that the times listed for check in and out where different than what we were communicated when we booked/arrived. The listing stated check in was at 2pm and check out was at 11am. However; after I booked my air bnb I got a message stating check in was beginning at 3 and check out was before 10. We booked our train tickets according to what the listing said just so be told something different is inconvenient. The listing also did not state that there were going to be a few flight of stairs, which can be a problem for some individuals.
When you book you get told that a representative will meet you at the time of check in. Which I have no problem with, however; we were never given a name or description of who that would be, so we were just waiting outside until someone asked us if we were there for the Airbnb, but this does not seem safe. Even Uber shows you who the driver is and ways to ensure safety.
Additionally,
Dishes were dirty and we had to clean them before using. In the morning there is slight odor of sewage coming from the toilet. I Dont mind paying the “50 euro cleaning fee” but I do expect it to be clean for me as well. We are also responsible for taking out the trash even tho we paid the cleaning fee. With the cleaning fee we do expect some type of quality control to happen, if you require guests to be cleaning dishes before they leave, they should be checked for actually cleanliness.
As mentioned in other reviews,there are a few plugs that are not functioning and one is completely out of the socket, which seems like a fire hazard and has clearly not been fixed for months per reviews. Also the Airbnb lacked tissues or napkins.
Generally, the house has an awkward layout as the shower door doesn’t open all the way, it seems like the place was converted to be an AirBnB.
Lastly, the host had zero communication with us after we had reached out to him about the concern over the different check out times. He read the message and never replied.
Which left us having to leave our luggage at a storage place because we were worried about leaving our stuff at the apartment even though the listening stated 11am as check out.
However;
We did enjoy our stay! It was a great location and price. If you spend most of your time exploring Florence , then these issues shouldn’t be a big deal at all. We really recommend based on the location !