Alessandra is a wonderful host, responds to queries quickly and goes above and beyond to make you feel comfortable. For check-in, she sent her son to let me in, so I wouldn't need to wait for her on the street for 15 minutes. Very thoughtful!
On arrival I found a nice bottle of Chianti and a peach juice waiting for me. What a better way to start the trip :)
The apartment is just as seen on pictures if not better. The size is on the large side, I can see two people easily living there permanently. I've stayed here nearly a month and I felt very comfortable (it's very clean with fresh extra bed linen and towels) and at ease (not insects like spiders or ants). The apartment has literally everything you need - without making you feel like invading someone else's home. In the kitchen you'll find everything from tea to wine bottle openers, and from frying pan to espresso cups and salad spinners. The bathroom comes with soap and a hair dryer including a diffuser. There are several fans for the hotter days (though if you come here in the middle of summer, with 35+ degrees Celsius you may miss the AC) and blankets for the colder days (the blankets by the way are all smelling fresh which was a huge plus).
Neighbourhood: it is a super safe and quiet neighbourhood, a quick walk away from the magnificent Palazzo Pitti, Ponte Vecchio and Santo Spirito. 5 minutes away you'll find 2 fresh water fountains which you can use to bring drinkable water back home. Conad and Carrefour are also less than a 10 minutes walk away, with smaller 'supermercati' for emergency shopping even closer, just down the street.
Altogether I would not hesitate to stay here again in the future. Thank you Ale for everything!