We had a good time staying at this apartment. The best part of this apartment was the proximity to all the famous places in Florence such as Pointe Vecchio, Duomo, shopping etc. Eleonora was a great host, she was very responsive and communicative on messages. She helped us get checked in to the apartment. The one thing I would caution future residents is the 35 ish steps to get to the apartment from the road. This was a challenge for us with our 6 big luggage bags but overall our experience was great.