Francesco is the perfect host! We communicated with him on our way there and he was waiting for us when we arrived! The loft was spotless and spacious! He told us how to use everything and there was an instructional manual for all the appliances! The WiFi and AC worked perfectly! He even had a delicious bottle of Prosecco waiting for us! Not only did he allow us to stay a little later at check-out he offered and drove us to the train station the day we left! I highly recommend staying here if you are planning a trip to Florence!