We were warmly welcomed by Alain who explained all the features of the apartment and as well as information on tours, supermarkets and restaurants in the area. The apartment is exactly as pictured and easily suit a family of 4. The apartment is bright . clean and modern and has every thing one needs. The apartment is just around the corner from the Duomo and 10 mins from the main train station. All the sights of Florence are in easy walk from the unit. Two of restaurants recommended by Alain were of good value and we ate at them a couple of times in a stay in Florence. Alain was always on hand to answer any questions. Would highly recommend Alain and Irene's apartment for a stay in Florence