Serena was a wonderful host, from the booking right through to our departure. She kept in touch from the start and throughout our stay to ensure we had everything we needed and to offer any support or advice for our time in Florence.
She welcomed us on our arrival to show us around and immediately we felt at home - as if we were visiting a friend.
We felt that we could contact her at anytime and that nothing was too much trouble for her. She is a credit to her home and country. A truly wonderful lady