We thought that the photos of the apartment looked nicer than it was in person. That said, the unit was clean and comfortable. It was very close to the Duomo and Palazzo Vecchio. Check in was easy. Our main issues were the the apartment was quite noisy at night and the wifi was hard to connect to. Our suspicion was that it was split amongst multiple apartments. When we were able to get connected, which was spotty, the connection was slow.