Michele's apartment was perfect for my stay in Florence. I loved the location since it was walking distance to main attractions. You're also near tons of shops and restaurants but away from all the crowds. Michele was great in communicating with me after booking and prior to check-in. He met me outside of the apartment and even helped me carry my heavy bag up all those stairs. I arrived to a place just as nice as the pictures. It was very clean and comfortable. The apartment is soo cute and ingenious with the setup. You won't be disappointed staying here.