We were met by Francesca's friend, Barbara, who helped us get settled in and gave advice on things to do in the neighborhood and around Florence. The apartment was beautiful, high above a small street only a few short blocks from the Palazzo Vecchio. Francesca had left a basket of goodies and a nice bottle of wine. The apartment was clean and spacious. We absolutely loved it. The location is hard to beat, with many nice restaurants and just a short walk to all of the city's artistic and historical sights. We couldn't have been happier with our apartment. Be prepared for several flights of steps, but it is totally worth the climb.