Alessandro was an amazing host. From the moment we arrived we felt like we were being welcomed by family. Communication was always quick and easy. He had loads of information for us and also gave us a tram tickets and easy instructions to catch transport into the heart of Florence. Everything was easily accessible. We had arrived early and he allowed us to leave our luggage so we could go site seeing as we were time restricted. Street parking directly outside the apartment was easy and in a safe neighbourhood. Beautiful outside balcony where you can watch the sunset. Alessandro was so trustworthy, I had accidentally left money and travel documents on the bed and left to go out. In a panic I called him and he went to the apartment and kept them safe for me and also messaged back when he had done so. We felt completely at ease. Thank you so much for all the effort you put in. I wouldn't stay anywhere else in Florence.