Great apartment, in among the greatest settings. The apartment is perfectly situated in the center of all the greatest cultural attractions of Florence. It was clean, beautifully decorated, charming and noise was not a big problem overall(an observation others have shared). Our one concern was the management office demonstrated on 2 occasions a lack of availability or concern for questions or problems we had. We were left feeling that management was unavailable and that once you rented the place, they didn't really care to be of help. This was the one glaring exception to what was otherwise a fantastic time in a lovely place. I feel these are issues that the owners/management office could and should easily correct.