Do not stay here! Before coming we made the mistake of not reading the most recent reviews, but had we done so we would have 100% avoided this place. The electricity turned off as soon as we came into the apartment, and we did not cause this, yet it took an hour for it to be sorted. We were then told to use only one appliance at a time, which is an absolute joke considering there were 4 adults living in that space so to tell us to turn off the air conditioning whilst using the kettle is ridiculous. The toilet flush did not work so the whole apartment stank of urine. The front door handle was broken, the handle literally comes off as you try to open the door. The bedroom door was completely broken so there is no privacy. The shower door was broken, and water would go everywhere in the bathroom which we would have to clean after every shower. There was only mug even though we were 4 adults, so we had to take in turn to drink our tea and coffee. This apartment frankly ruined our experience in Florence.