My wife and I stayed at Annette’s charming space for two days and absolutely loved it! The space is located just far enough from the city center so that when you are exploring the city it’s nice to come back to a nice and peaceful area.
Unfortunately the airline lost our luggage on the first day and Annette was kind enough to offer to pick it up for us. We ended up renting a car and going to the airport to pick everything up, but she really went above and beyond when we were obviously frustrated with the airline.
*Side note* if you fly into Florence then be prepared that your luggage may be lost. It seems like a pretty popular occurrence.