The location was excellent - the Uffizi Gallery, Santa Croce, and the beautiful Duomo were all within walking distance. Alessia communicated with us clearly. Since she couldn’t be there, her parents welcomed us and gave us some good tips. At the end of our stay, they also kindly allowed us to leave our bags there until the end of the tour we booked in the morning and waited for us to return. Lovely people, great stay.