Alessandro & Natasha are perfect hosts and accommodating! I needed to change my accommodations after 1 night in Firenze and fortunately for me Alex & Nat had guests checking out and 2 nights available, exactly what I needed. They responded to my first contact within an hour and within a few messages my reservation was pre-approved and I had a check in time same day within a few hours....can you imagine?! Alex & Nat's home is EXACTLY as described, very nice, clean, seems renovations must have just been complete because it looks like new. I was met at the apartment just as planned, shared some ideas for things I had not done on day 1 including restaurants. Even though Alessandro & Natasha have busy schedules I was able to bump into them for directions. Thank you for your hospitality I truly appreciate the stay in your home.