Everything was covered in hair, the whole appartment was smelling terribly because of the litterboxes and in general it was not clean and pleasant. Our bedsheets were seriously full of hair and didn't smell clean so we asked really kindly for new ones but she didn't gιve us even though she agreed when we asked and seemed to feel sorry that all of the animals went up on our bed and towels when we checked in. Federica at the beggining seemed kind and nice but afterwards became absent, maybe she left for us some unclean, unfolded and full of hair sheets in the bathroom without noticing us but we are not sure and after that she didn't check with us even to say goodbye when we left. We tried our best to clean the room and the sheets ourselves but we couldn't do much as the whole house was full of hair and sand by cat litterboxes and as a result my girlfriend had a dermatological reaction. We knew there was going to be pets and we understand how hard it can be to look after many animals (all of them were very nice and friendly) but the problemn is that there was no effort to make a hospitable and clean enviroment at least in the guests room. Didn't worth it