We wanted to stay for only one night...but then we stayed for 2 nights. ;) We only met Carlo in person. He is a very pleasant person. With Beatrice we only texted and she always answered immediately! The apartment was very clean. It is situated very good for people who are traveling with their dog, since its not far away from the center of Firenze but also no far from a quite big park where you can walk your dog.
We can definitely recommend this place and will come back!