Absolutely perfect location, fabulous communication, easy check-in, spotlessly clean, good internet, nice and warm during a cold spell in Florence, very secure, and everything worked perfectly. Guido was a fantastic host. We rented for 14 days, and used it as a base to travel Northern Italy during the Christmas and New Year's Holidays. Plus, Guido and his lovely wife live next door, which was important when I left my keys in the unit and got locked out. The space is quaint and authentic, in a very old residential palace. It is on the 4th floor (technically 5th floor) and the elevator is very handy. But, be aware the elevator shaft is right outside the kitchen window.