Great apartment!! Location was perfect, apartment looks just like the pictures, very comfortable, clean and pretty big size. The windows lead out to the street with shops and people walking around, so it was a nice little view to look out at. The only minor inconvenience was the shower in the main bathroom, which kept going hot cold hot cold, but we told Patrizia about it so hopefully it's fixed. Also, she showed up a little late to meet us and there is no other way into the building if you don't have a key, so you may have to wait a little at the door.
Our experience was great, I would highly recommend this apartment and would stay in it again next time I'm in Florence!!!