I stayed at Paolo's with two friends, and we all agree: it was amazing. Paolo was fantastic--he communicated well and was so welcoming and friendly. He met us late at night and had a lovely bottle of wine waiting for us. He showed us all the features of the apartment. I slept in the loft, where the remote-controlled AC is located. This is the first place I've ever stayed in Italy that had ACTUAL air conditioning, like, COLD air. It was awesome! One friend slept in the double bed below the loft and the other friend slept on the pull-out couch. It was so nice for us to each have our own space! The kitchen is beautiful and well equipped. The entire apartment is beautifully decorated! Within walking distance of the train station and the main sites of Florence (Duomo, etc). Little grocery store and "euro store" right outside plus the market place! Any time we had a question, Paolo was so quick to answer or stop by to check on something or explain something for us. Only issue was the shower water was cold. We didn't have time with all of our running around to tell Paolo about it, but I let him know as we were leaving and I'm sure he has already taken care of it! Stay here if you want a host who really cares!