Prior to our arrival, Gibby responded to any questions I had in a timely manner. When we arrived for check-in, Gibby showed us around her apartment. She also provided us with a city map, and noted what we should see while we were in town. In addition, she took the time to point out her favorite restaurants.
The location of this apartment couldn't be more perfect--Santa Croce church is beautiful, and the surrounding square and area is very charming, as well as a short walk to almost everything you would want to see in Florence. I would strongly recommend Gibby's home for Airbnb travelers!