This place is in a fantastic location (a block off the Duomo). While it made for a bit of noise at night (bring earplugs if you are sensitive - these worked for me and blocked out everything) it was so nice to have somewhere quite central, as it was then easy to pop back in if we forgot something, change before dinner, or just needed a half hour break from the crowds. The A/C worked great, and the hairdryer was actually a well powered hairdryer (I feel this is not the case for most hotels and AirBnb’s!). I also found the bed quite comfortable, and I don’t say that often :P Azadeh met us for check in and ran through lots of info and tips with us which was great; they were also very quick and responsive. The washer was super handy to have (it included a Rapid 30 min cycle which was perfect) and there was a drying rack in the room which was great (our clothes basically dried overnight). The elevator was also a welcome relief after hauling bags up hills and staircases all over Italy ;) Overall a great stay!