Comfortable apartment in a great location, with wonderful hospitality! Less than five minutes walk from Santa Maria Novella station. It was also conveniently located near major attractions, but away from the noise and crowds. Most monuments like the Duomo and Ponte Vecchio were about a 10 minute walk, and the farthest places like Santa Croce and Piazzale Michelangelo about 30 minutes walk. Lots of different restaurants (from nice sit-down places to quick takeaway sandwich/pizza places) nearby as well.
The apartment itself is on the third floor with no lift, but very comfortable and well-equipped. The kitchen is equipped with basic utensils and appliances, including an espresso maker, electric kettle, microwave, and toaster. The queen bed was very comfortable.
Patrizia included a helpful book with extra instructions, emergency phone numbers, nearby stores/restaurants, and even some maps of the city. Her team met us at the apartment to help us get settled and make sure we knew how to use the appliances, air conditioning, etc.