The Host was really friendly and helpful, he was on time and always quick to respond any messages. He was able to communicate in English, Italian, Spanish and Portuguese. As a Spanish speaker that was a nice detail. The host gave us great instructions for activities and restaurants. The apartment was really clean, and I provided everything that was requested. The location is close to the city centre and very close to a lot of restaurants. I stayed as a family holiday with my parents and it was their first time with Airbnb and they said that they love it. So thanks Rafa for this wonderful experience for them. Really recommended if you are in Florence.