Raffaella really deserves the title of Super-Host, she made our stay as comfortable as possible, and helped us a lot, including contacting an airline company on our behalf to help find our lost luggage. The apartment is clean, the bathroom is well-equipped, and the view of the river from the balcony is simply breathtaking! We enjoyed very much our breakfast coffee sitting there, in tranquil and romantic atmosphere. The building has an elevator, so coming with bags is not a problem at all. The house is conveniently located in the central area, in a walking distance from many locations of interest. There is a small supermarket nearby, which is open also on Sundays, restaurants, cafes, etc. Even the neighbors were really nice to us! We wholeheartedly recommend this place for your Florence vacation.