We got in around 9 and Guido met us and even helped carry our bags up. There is no elevator, but after all the walking around I did it didn't matter. We had a list of questions about where to go and times we should go. Guido was very helpful. The room was very clean and we had a private bathroom. Out of all the places we had stayed Guidos was the cleanest and well maintained. This place is so close to train station and within walking distance to the main attractions you may want to see.