Alberto was a great and welcoming host, there at the time he said, and very helpful. This is a wonderful place to stay, in some ways my favorite of the three places we stayed in Florence! We were in two other regular hotels prior to this. Know that it's in a great, central location, you are like a Firenzian, locationwise! It's nice inside, as pictured, all accurate. Clean and beautiful and artistic. DO know it's on the 4th floor U.S. or 3rd floor ITALY. So it is great Alberto helped us with our suitcases, going UP and going down.

I highly recommend this location.