Donatella was a great host. Her communication was great and she answered all our questions. We had one minor maintenance issue and she took care of it Immediately!
The location of this apartment is ideal for anyone who is planning to do any train travel as it is literally right around the corner and across the street from the main Florence train station as well as the tram from the airport. We used it as our home base and took a number of day trips to other locations.