Leonardo met us outside the apartment and was extremely helpful. He told us all the places to go and answered all our questions. We loved the apartment - it was plenty of room and very well decorated (just as the pictures show). We also loved the location as the restaurants and Mercato Centrale made for a fun night and close to the Duomo as well. I would recommend this place to anyone - we stayed 3 nights and wished it had been longer. A perfect place to stay for our first trip to Florence!