Alberto, the host, was incredibly helpful and kind. The location of the room was perfect, not too far from all the tourist attractions (about 10-15 min. walk) such as the duomo, uffizi, and train station, but it was also far away enough that it was quiet and the food options nearby were more authentic and less touristy. Alberto gave us some tips on where to eat and when we had questions he answered our phone calls or messages. He also was flexible and met us for a late check in. The view from the room was fantastic and overall the space was very clean.