Florence is beautiful! My husband and I and our two friends had a great time visiting and going to all of the great places to see and restaurants with amazing food to eat! This apartment is centrally located, making everything a short distance to walk to, which was very convenient.
Federico asked us what time we would be at the apartment and we gave him a half hour timeframe shortly after check in, which was reasonable, and he let us know that he'd be there. He messaged us right before we trained into Florence, asking us to contact him when we would be walking to the apartment (which we had previously discussed, and had asked us multiple times to text him when we would be there, even after we told him that we didn't have service/wifi to do so, and so we have him a timeframe, which he didn't seem to have a problem with and we showed up at the time he said he would be there). But without international service or public wifi, there was no way of knowing that he messaged us. We came to the apartment and waited for about an hour, and with no sign of him, my husband went to go look for wifi somewhere to get a hold of him. Luckily, there are numerous public hotspots provided by the city, for free. We got in contact with him and he apologized saying that he's been busy and will be there within 15 minutes. We waited another hour outside and his colleague showed up instead of him. Very bad first impression. Things went smoothly after that. Lesson learned: contact Federico just before you get into the city and let him know that you'll be there within a specific time, or else you might be waiting with your bags outside his place for two hours like we did.
The apartment was clean and was well stocked.