Although I didn't meet Irene I was met with Alain and his right/left hand man Vieri who helped me and my boyfriend easily check in. The space was fantastic! The AirBnB is located within a courtyard and it was like a perfect personal apartment. It was extremely clean and the area was quiet even though it was just a few steps away from the busy tourist area. Vieri helped us with recommendations and we were provided with maps which was super helpful. Alain was incredibly sweet as he gave me wine for my birthday that happened to be the next day as I stayed in Florence! I HIGHLY recommend staying here. The host(s) were super helpful and friendly and absolutely lovely. The space was PERFECT. Everything is just a stone's throw away from this location.