Soraya welcomed us at the door and got us everything we needed to start our adventure in Florence. The staff at La Borsa (the restaurant downstairs) was extreemly welcoming and helpful. They even allowed me to print our train tickets for the next leg of our journey in their private office.

The room is exactly as advertised and everything is clearly brand new.

The location is spectacular. We were able to walk everywhere in the city and with the Ponte Vecchio, Palazzo Vecchio and the Uffizi each only a block away, there were no shortage of conveniences at our fingertips.