The best AirBnB experience I've ever had. Highlights:
-- Apartment is a 10 minute walk from the best restaurants, cultural sites, and shopping in Florence
-- Amenities provided by the host were fantastic. Nespresso machine, a bottle of prosecco, plenty of towels, bottled waters, every appliance you could need
-- Super helpful list of recommendations for local restaurants
-- The hosts were *very* responsive and helpful and kind. The term "white glove" service comes to mind, but it was more warmer and less impersonal than that