Stefano and his wife were lovely. His English is great and they were very welcoming. They were a little late with getting room ready but that was just because of all the additional sterilizing they were doing to make sure the room was perfect. The only grievances I had was that instructions to find the “blue door” is confusing because there is nothing blue about the door at all, and the plug for the hairdryer doesn’t actually fit in the wall plug which was a bit annoying but otherwise, lovely couple, comfortable stay, 5 stars ⭐️