The hostess was on vacation and she had a friend/cousin (Sabbi) taking care of things for her. She was very friendly and helpful. However we were given the wrong room when we arrived and it took us a while to confirm and bring it to her attention late the first evening. She was prompt to help us correct the situation the very next morning. The apartment is situated in a great location within walking distance to most everything. If you are staying in either of the two rooms near the entrance, know that you will hear noise at all hours from the street below and the street cleaning trucks very early in the morning. There is no AC only floor or table fans, so keep windows closed during the day to avoid letting the heat into the room. The evenings were cool. The apartment is very much as shown in the pictures although bathrooms and floors were a little dirty. May have been because owner was not there. Overall it was ok.