We rented Carla's apartment for three days while we were in Florence. Carla was a fantastic host. Her communication prior to our visit and while we were in Florence made us feel very well cared for. She sent us precise directions on how to walk to her apt from the train station and met us at the apt on our arrival. The apt is large, very clean and has everything we needed for our time there. The kitchen was well stocked, the bathroom large and the washer was easy to use (which we appreciated for a mid trip cleaning of our clothes). Carla has a great map located on the wall with the location of all the sites and the apartment location identified. We found this to be very helpful. She also had great recommendations on restaurants in the area and some near the museums. We cannot say enough good things about the Carla and her apartment. It was a wonderful experience and we hope to return to Florence and would definitely rent from her again! Thank you so much!