Remo was great and his place is really nice. Great location, and Remo went above and beyond what you'd expect by any host. He was there to greet us, provided some nice sparkling Italian welcome bubbles, and looked after us throughout the stay, including when we had some technical questions. I should add, again, that he went above and beyond to solve a technical issue which was a result of a major technical upgrade by an Italian telecommunications company for the whole of Florens - which was an interesting cultural experience :). Overall we really enjoyed the flat and we'd come back in an instant.