This place was great and I love the shower. Water was strong. There is lift in the apartment which is great for people who travel wif luggage. Walkable ( within 15mins with luggage and 10mins w/o) from the Saint Maria Novella train station. I used florence as my base to explore italy before heading to milan. The apartment is pretty close to the main attractions of florence. Nearby the apartment haf a Carrefour. So u need not buy your stuffs frm the store near the bus terminal. Response was fast from host. I did lost my way on the 1st day to the apartment. Francesco found us and picked me up from the place I was at. Check in n out was great. I would highly recommend this place if you come to florence. Cheers...