Marco was responsive and his place was a perfect studio unit in the city. It had everything we needed, and it was really clean. The heater worked well (we went during winter). The TV with Netflix was a great addition. The self-check-in process was straightforward. The Duomo is about 17 minutes walk away and the train station is 5-10 minutes. The address is easy to find so calling a taxi/using an app won't be an issue.