Marco and Cristiana were wonderful hosts. The apartment was very easy to find and just a straight shot from the train station. Check in and communication were easy and Cristiana speaks perfect English (in case you speak very limited Italian like myself). The room and bathroom were pristine and the bed was very comfortable. The room has a window overlooking a small courtyard, and for the most part is quiet from street noise. When I checked in, my room had a glass bottle of filtered water with my name on the front, which was a nice touch. Both hosts were very friendly as is their cat, Gigi (he's a bit shy). I was a bit disappointed that the wonderful breakfast I read about in reviews was not offered (due to Covid), but hope to try it when I return. Marco and Cristiana are dedicated to making sure their guests have a wonderful visit in Florence and it shows!