I would recommend Chiara's place to future travellers to Florence and will use it again, myself. We were two couples staying in the apartment. The location is great; close to the train and bus station and 5 minutes walk to the Duomo and other attractions (2 people in our group have difficulties with walking, but could manage due to this close proximity). Chiara responded promptly to communication, offering advice beforehand. Our group was greeted by her father, who gave a thorough account of visiting Florence and offering good advice. There is also a folder in the apartment that gives good descriptions, advice and information to tourists.
The apartment is homely and furnished to a high quality; beds very comfortable. The kitchen has a table which allowed for homely socialising. The kitchen and whole apartment very well-equipped. The apartment is very quiet and it was a surprise every time when you stepped outside onto a busy buzzy Santa Maria Novella square with its beautiful church - a visit there highly recommended.
Thanks so much for a lovely stay in your apartment.