The apartment was beautiful; really "authentic" and in such an amazing location. The Duomo is virtually on the doorstep! The four flights of stairs are not for the faint-hearted after a day of sightseeing, though! Betty was really thoughtful, providing essentials for cooking, cleaning and bathing so you don't have to. She made us feel she had plenty of time for us too. The flat was pretty hot but there was a large fan and that really helped. I would definitely stay here again if I'm ever back in Florence.