We stayed at this delightful place for 8 days in late November. There are no negative reviews, only good ones for this location. We go to Firenze each year and have stayed at countless places and this is a great value and place. We would definitely return to this place if we come next winter. Everything worked and the attendant The location is superb with 10 to 15 minute walk to all the great tourist sites. It is situated next to a charming piazza where there are great restaurants (Quatrro Leone is an awesome restaurant...ask for Gabriele), coffee shops, bar and pizzeria. We worked many late evenings and it was nice to be able to jump into dinner downstairs about 9:30 pm to one of the best restaurants before all the restaurants close in Florence. As in any piazzatas, the location comes with some noise. If you want a good night's rest, we highly suggest bringing good earplugs.
We did not use public transportation but there is a main bus route just 1 block away The kitchen came with everything and because we unable to go to dinner, that was useful. There's a nice grocery store near the Ponte Vecchio which is a 5 min walk away.
The queen size bed upstairs is comfortable and is located in the upstairs loft overlooking the main living area. We worked each evening so we spent quite a bit of time there and enjoyed the large living space with its soaring ceiling and glorious natural light. The apartment was nice and warm when we arrived. The shower was repaired and there is no longer a leak that was mentioned in another posting. The wifi worked flawlessly.
The owner was gracious enough to send us 2 extra pillows. The staff met us late into the evening for an extra fee. He took time to walk us through the entire apartment so that we knew exactly how to use the washer, etc. They will even call a taxi for you if given enough notice. The apartment does not have air-conditioning. The heating works great. The place very clean and works great. We highly recommend.