I cannot say enough great things about this apt. Everything you need to feel at home. Nicely decorated and very clean. High pressure and hot water (!!) to relax you at the end of your day. Great kitchen if you choose to cook. Also a washer/dryer combo that is easy to operate. The location is perfect-easy walks to cafes, restaurants and all the amazing sites that Florence has to offer. The apt. Feels safe and secure. Well kept. And Claudia and Rocco are wonderful hosts. This is our second time staying at this apt. I highly recommend this stay!!