Our AirBNB in Florence was great. The apartment exceeded expectations. It was clean, functional and well appointed. It had all the amenities we needed (and some we didn't use but may come in handy to others such as washing machine).
Riccardo was terrific. He reached out a couple days in advance to coordinate check-in process and was very responsive and easy to get a hold of for questions and followups. The check-in process itself was a breeze. Riccardo was waiting across the street when we got there are quickly went through how to use everything in the apartment. He also provided a booklet with tips for local restaurants, attractions and shops and gave us a map that he walked us through to give us a sense of our location in relation to nearby places.
The building felt very secure, we had a nice view of the river from the bedroom window and it was in a perfect location. We were very happy with our stay overall and would highly recommend Riccardo and this AirBNB listing to others!