Elisabetta and her husband are absolutely wonderful hosts. The apartment was impeccably clean, well-appointed, and in a fantastic part of town. Elisabetta even provided a number of edible treats for us when we arrived, which says a lot about her tremendous kindness and generosity! The check-in and check-out process was extremely smooth, and we were grateful that Elisabetta took the time to answer all of our questions about the apartment. We could not ask for a better apartment in Florence!