magnifico! accogliente! I enjoyed my stay in Firenze. This is My first experience with this type of rental. Sandro met me at the door and was so gracious. He carried my (heavy) luggage up to the apartment. He gave me a tour of the "what and where" of the apartment. He and Susanna left recommendations for eating out, shopping, etc. The apartment was far better than I could have imagined. The bed was comfortable, and everything so clean and beautiful. The location was great. Only 10-15 min walk to Duomo. I would definitely recommend this particular host to anyone looking for a home away from home in Florence. I am definitely looking forward to visit #2 in 2013!! The apartment is already booked !