Location was good, very central to all the points of interest in Florence. The floors were sticky and dirty. The apartment has only 1 complete bathroom split into two (sink and shower in one) and toilet and a second sink in another.
No paper towels or kitchen towel provided. Had some issues getting warm water, but owner gave us instructions on what to do to fix the problem by phone message. The place could be excellent if it is given more attention to the cleanliness.