Super good location and super easy check in with VERY safe access and security. Clean and superb place including super clean appliances and washer cum dryer. Big luggage are ok as there’s a good lift! Take note the toilet upstairs has no doors which means anyone upstairs can look into your shower and toilet bowl! But apart from that, the hotel even offered us umbrella for the rain AND storage in their hotel which is so close to the station! Gave a huge tip to my porter at the end of the day because everything was so smoothly processed. Thank you Grand Hotel for making my stay in Florence so fantastic.