The place was a perfect location— away from the crush of tourists and in a relatively quiet neighborhood, but still no more than a 20-minute walk from the absolute farthest main attraction. You feel like you’re in Florence, as opposed to Disney’s version thereof. Furthermore, it is safe, comfortable and a delight. The house itself is well laid-out, with enviable outdoor space, but it lacked what the managing company claims makes it “luxury in Florence.” A few wine glasses and more than three drinking glasses would be helpful. An extra towel or two; Frying pans that aren’t covered in dust; enough dishwashing liquid and enough detergent to clean more than a few sock; etc. It’s a totally acceptable apartment that checks off all the boxes but it’s not luxury.
That said, we stayed in the apartment for two weeks and found it to be more than well-suited to our needs. The layout is great, the location rocks (if you want a “realer” experience), but don’t expect any services or assistance.