Perfect location, right next to the city center. The rooms were very clean and comfortable. From the safe where you collect the key it'ss about 15 min walk to the apartment so make sure you plan accordingly. The stairs weren't too bad, but we had small suitcases. The co-host answered all our questions, was flexible with the check in and check out and even ordered a taxi for us when we left. All in all, great value for the price and an excellent place for enjoying Florence.