Fantastically located and well set up apartment. We thoroughly enjoyed our time and Paolo made sure that all was well on arrival and during our stay. Paolo as a host was genial, accomodating, and very professional. We had no issues while there but it was clear that Paolo would be available and responsive if there were any problems. The online city guide that Paolo has put together really does extend other online resources and is a genuinely local take on Firenze. This apartment is highly recommended by us as a family of three.