My husband and I had a wonderful time staying at Patrizia's Airbnb! The directions to the Airbnb and the instructions regarding the amenities were very clear and helpful. The host provided prompt responses to our questions and made check-in/check-out very easy. We also LOVED the location of the Airbnb! We were so close to the many highlights in Florence (museums, great restaurants, Ponte Vecchio, a taxi stop to get to the airport, etc.). Thanks for an excellent stay and we hope we can visit again soon!