My girlfriend and I stayed here for a 4 night stop on our Europe trip to visit some friends and have a romantic get away. Did not get to meet Annalisa, but Leonardo was extremely helpful upon our arrival (which was delayed because of our flights, but he was very understanding). The interior of the apartment is phenomenal, the bed is very comfortable, the skylight is something else, and the shower and overall theme in the apartment is extremely unique. The location couldn't be better, you walk out the front door to the central market (mercato centrale). Outdoor shops and restaurants and great food inside the market. Right around the corner from the duomo and not far from the ponte vecchio. Everything was extremely walkable. Perfect romantic getaway for my girlfriend and I and would suggest this place to everyone and anyone. I would also suggest stopping by Verrazzano Spumantino al Ponte Veccio for some great wine and sunset view and La Giostra for a family, friendly or romantic dinner, best food I had in Florence. I would suggest this amazing apartment to everyone it was a great stay, surely to be back