Alberto was very welcoming, meeting us on the sidewalk outside the place, giving us lots of useful information on Florence, and some great restaurant suggestions. The location of the B&B is great. Easy walk from the train station and to all the main Florence sights. The common stairwell up to the third floor B&B is not the nicest, but once you get into Alberto's space, it is very nice. Comfortable room, nice clean bathroom. The complementary bottle of wine was delicious.