We wanted to love this place so much because in the photos it really looked like a beautiful place to stay. The location and view from the bathroom window were the best part of this apartment - and it ended there. The first red flag was the front door which should certainly not be a front door. It felt as if it was made from particle board and the smart lock was poorly installed. The bathroom door was similar and was the only other door in the apartment as there is no door between the bedroom and living room as noted by another guest as well in their negative review. The next issue we ran into was the heat. I contacted Conte and he was quick to respond saying that due to the current Ukraine-Russian conflict, heating throughout Italy has been limited during certain hours. That was completely understandable except for the fact that during our entire stay the heat never turned on. We would have used the bed sheets to keep warm except for the fact that the top sheet was dirty and had signs of not being washed previously. Instead we slept in our jackets. There is a very bad draft in the bathroom which allows air to enter the apartment. I would suggest keeping the bathroom door closed when not in use to preserve any heat that is in the apartment. We dealt with the heat issue but then it got worse. Two days we were left with no hot water when showering. Mold is present throughout the bathroom and dust throughout the apartment. It could definitely use a better clean. The bed was somewhat comfortable though the pillows could be replaced as they have had there fair share of use by now and are no longer comforting. We were happy that the apartment had a washer, but ended up finding out it was a shared unit - and trust me you don’t want to use the washer. There was leftover detergent inside that solidified and looked gross. It is unfortunate that this apartment is the way it is because it is centrally located and easy to access. I truly believe if they perform the right updates it could deserve a much better rating. For now, I would not stay here again nor would I recommend staying here.