The place is quite close to S.M.Novella station and hence convenient for people transiting to different cities within Italy. They have other rooms and guests as well so kitchen and bathroom are shared as mentioned in the description. We didn't see Ellie but Emilliano welcomed us even though we were late the day of check-in. Basic breakfast like bread, marmalade are also available so is an added advantage. Room size was good and overall clean and nice space.