The location is very good and we loved Florence. The communication prior to our stay was very good. However, there are few points we would like to point out also in light of the price that we paid for the stay. We found that the internet was very slow. The flat is for six people, however the Mesanin area was too hot, cause of the boiler and the fact that there is no window for the warm air to go. The a/c was only cooling down the lower part of the room. It was impossible to sleep there. The living room and the loud street were only separated by a thin wooden door, again, impossible to sleep cause of the noise. There was also a moldy smell in the apartment, most likely due to lack of ventilation options.