The place was incredibly clean and quiet. Andrea was very nice! However, we were given the wrong set of keys which left my grandma locked out at midnight. My grandma slipped in the bathroom because there were no bath mats. However, the location was central and just steps from the duomo. The doorbell was rung twice before our check out time and we were pestered to be out on the dot of 10 which was a little uncomfortable. For the most part, we were very pleased with our stay in this central location.