Claudia was very accommodating with our request for an early check in - although we did not meet her personally, her daughter met us at the apartment and gave us a quick orientation. The apartment was neat and well lit, with a lot of nice personal touches - such as a welcome bottle of Chianti red wine, nespresso coffee and a selection of teas. It was very helpful to have a small washing machine in the same room as well. We thoroughly enjoyed our stay here and would not hesitate to recommend this to anyone.