Giovanni is an excellent and responsive host. The check in process was extremely easy, as was check out. His flat is very well located just of santo spirito square where locals and expats tend to have a drink. The south side of Florence has a much more authentic feel to it, with many hidden gems to be discovered. The flat was extremely clean, had a thoughtful recommendation guide typed up, and amenities such as tea and coffee, various soaps, and towels already provided were very helpful. The studio flat is the perfect size, tastefully decorated and really made our stay wonderful.