Simona was a great host! I wasn't able to contact her while I was in Italy because I didn't have service but when I called her upon my arrival in Florence she was so nice and sent her daughter to open the door for us. She has a lovely home and it's exactly like what you see on the photos, beautiful and very clean! It's in a great location just a short walk to Ponte Vecchio and Piazza Pitti. There's a great restaurant and gelato store at the corner and the piazza is a lively place at night. There are a few stairs to climb which I didn't mind so I would just recommend to pack smart for your trip. I would recommend this place to anyone! Mille grazie Simona!