On the date of our arrival,. The host was in a meeting so she sent her daughter to meet us at the station. However, our train had a technical issue and was serious behind schedule. So the daughter was patient and waited us for an extra hour to arrive.
In addition, the host texted me a lot of sightseeing info about where to see and eat in Florence. She even made homemade bead for us. We had a pleasant stay in the apartment.