We were very pleased with everything from beginning to end. Chiara and her husband were nothing short of outstanding. The apartment is very nice and even better than it looks on the pictures. It was clean and there were some nice consumables for us (thanks for that!). Upon our arrival, Chiara's husband greeted us with a big smile and plenty of useful tips that made our stay in Florence a real joy. Easy access to the city center, public transportation, the airport and touristic landmarks (mostly in walking distance). Checking out was easy and straightforward as it goes. Thank you both for the great stay in Florence! :)