We stayed here for three night in Florence' summer. It was super sunny and hot though, we had great time here. Would like to recommend it to traveller! Carlotta is helpful and provided us as much information of Florence as she can. She was trying to solve any issue of the house or our stay instantly, which is great! For the apartment, it is as beautiful as pictures show and all kitchenware, towel, linen and etc. are provided. Thanks for Carlotta's help and it was nice to stay here in Florence.