Patrizia's place is fantastic: one of the best Airbnb's I've ever stayed in. It was clean, well-appointed, nicely furnished, air-conditioned, and located in probably the very best spot in all of Florence: right in the middle of the main shopping street, yet incredibly quiet and cozy inside. Patrizia met us promptly and helped us upstairs with our bags. She was very responsive before, during, and after our visit. The only minor downside to the apartment is the electrical circuits blew a few times when we had the air-conditioning on, but it was easily fixed. We would love to stay here again!