We stayed for one night with a day and a night to see Florence. Alain and Vieri were who we interacted with the most, meeting Elisa during our check in and they were so helpful with suggestions and some shortcuts for us to be able to see the sites in just one day. The location could not have been better with a stunning view of the Duomo from the garden courtyard. The apartment itself is a great size and well furnished. Being ground level makes it very easy with luggage.
The 2nd bedroom is a loft which is still being made into the full second bedroom but all spaces are quite comfortable. Alain helped us with a parking option which was very easy and offered a small discount to us.