Niccolo is the best host! He provided clear directions and communicated with us so well before our arrival in Florence. On our arrival Niccolo met us and provided such a concise handover at the apartment. He showed us around and also provided amazing recommendations on sites to see and food to eat. And his recommendations were great! He even provides an Italian phone for you to us while there. I have only positive feedback to provide and would highly recommend this apartment for anyone wanting to visit Florence. Cosy but great! We had our baby with us and there was plenty of room for the 3 of us. And the location is unbelievable! Thanks Niccolo