We absolutely loved our stay at Karen & Raffaele's place in Florence. When we arrived, Raffaele greeted us, showed us around the apartment, and then walked us through an amazing personalized map of Florence color-coded with all of their top recommendations for food, drinks, gelato, and more. Karen and Raffaele were extremely responsive and went above & beyond with hospitality. Their place was super cute, we especially loved the patio & location! Would recommend to anyone visiting Florence.