Clean, great location, good responsiveness from host.
bed: firm.
laundry: washer only.
check in: was bad enough that I nearly cancelled the morning of arriving in Florence since the host would not share with me the check in code to enter the premises unless I would use an outside app to upload my personal info (passport etc...). strange as I never had to do this anywhere else but perhaps this is a common practice for this Airbnb. overall once here, the stay was lovely.