From the time we booked and to the end of our stay Silvia or her husband were very responsive to our queries about Florence and the Tuscany region. On arrival we were met by Nina who explained how various items worked and gave us directions to the local grocery store.
This bright and clean apartment is a 2 minute walk to Sante Croce and 5 minutes to Ponte Vecchio or the Duomo. We stayed here for 5 nights and would highly recommend Silvia's apartment.