Nice room. Loved the location! Only saw one of them but she was very friendly.
Gave me an adapter for my iPhone plug, wine glasses and an opener. Had fresh towels when we needed them and supplied soap and shampoo for us. There was a hair dryer in the room and a small fan. They had umbrellas available for our rainy day there too!
Lots of high end shops in the area and a close walk to many tourist sites you will want to see.
All in all it was very pleasant. Be aware that there are 6 flights of stairs you need to climb with luggage. It is about a 10 minute walk from the train station.
There is an amazing restaurant that is very close called Ristorante la Grotta Guelfa. Ask for Luigi... he will take great care of you! Food is the best I have had in the area!