Nicoletta was a most gracious hostess. She was friendly and helpful at all times. Even suggesting we leave our luggage at the apartment early on the day of arrival and again on the day of departure thus our visit to Florence could be extended and further enjoyed. The description of the apartment and fasilities were accurate and the many photographs in her advert very true to what you got. Immaculately clean ,quiet and cosy. I was concerned that the location so close to the train station would mean a noisy stay but not so. We took Nicoletta s advice and walked along the riverside into florence a most worthwhile experience. We would recommend this apartment to anyone wishing to enjoy the city of Florence.