Alessandra is absolutely the most wonderful and gracious host I have ever met through airbnb! She went above and beyond to ensure that my friend and I had a great trip. She picked us up from the train station, despite us having a delay in arrival, and even drove us to the Academia afterward so that we'd get there in time to use our pre-booked tickets. The apartment, itself, is just lovely with tasteful decor, a very nice bathroom and kitchen, and very comfortable beds in the master and on the sofa bed. The location of the apartment is ideally located within walking distance of all major sites and with some superb dining options very close by. We enjoyed the apartment and Alessandra's hospitality so much that we never wanted to leave! I highly recommend this listing for anyone traveling to Firenze....and we are intent on returning here in the future.