The owner is very polite! He gives you a warm welcome with a very handy explanation of the city, the places where to go and the things you have to see/do. He also tells you about the restaurants and bars where to go and which not. On top of that, he has great contacts with restaurant owners. So you can ask him to make a reservation at a restaurant for you. I would recommend Villa Landucci to everyone. It is a very nice place, for a good price with great service.