The location is absolutely in the HEART of Florence! You can walk every where. I could easily spend 5 days staying in Caroline's house and exploring the wonderful city.

Pros- Location!!! Very clean. I think that Caroline's mom followed me around with a swifter cleaning up. Two bathrooms! If someone else is staying in the other room you have a second option. BTW the access and bathrooms is a semi-private hallway. Caroline's room is upstairs and the kitchen/private space is through another door. It's almost like a private entrance. AC will freeze you out if you want. Bed is very comfortable. Firm and I like that. The room is very large. Two great Windows that you can open to enjoy the fresh air and watch the street life. Took care of the little things: extra pillows, blankets, shampoo, soap, hair straightener, blow dryer, little table w/2 chairs, guide books, wine opener etc. the price was "right." My wife is sensitive to smells and she said it smelled good. Like a new place.

Cons- not a big deal to me but she lives on floor 4 with no elevator. Noise. Your are in the heart of Florence. I slept with ear plugs and didn't hear a thing.

I will stay here again if I'm in Florence.