Our train was late getting into Florence. Marco was very flexible, even though he had plans later that night. Marco gave us plenty of helpful info. It is literally 5 min with your carry on and wife in tow. If not there are plenty of taxis right there. I slept very well. Its a lively neighborhood so I expected to hear the normal apartment block noise, but it was muffled and never annoying, and really most of the time quiet. I would book again.