Chiara was very kind. She offered to have us join her walking tour, unfortunately we were not able to join. Her place was as pictured, very clean and tidy. Parking was underground so it was easy and did not have to worry about our car. Her apartment was about a 15-20 min walk to the center of Florence. She gave us a map and showed us where everything that we wished to see and where it was located as well as particular bus routes that came to her road. We did not use the bus system as we found that walking was easy enough. We enjoyed our stay and would stay here again.