Our car broke down on the way to Florence so we ended up arriving about three hours later than anticipated, but Francesca took it all in her stride. She was waiting for us outside the apartment and showed us how everything worked. She also had printouts of directions and contact details for excellent restaurants in the area, as well as affordable pizza places and a supermarket - these came in really handy. There was even a bottle of wine to welcome us, a lovely touch.
Francesca's apartment is very stylish and we enjoyed spending down time in the flat. It's within easy walk from the historic centre, but because it's on the other side of the Arno, the area doesn't feel as frenetic and touristy. It was great to escape the masses and get a taste of the real Florence. Highly recommended.