Luca (Bruno's son) was very accommodating with a late check in. Upon arrival, there was no bottle of wine as other guests have mentioned, but he did go through the area thoroughly with many suggestions for food and sights. We then settled in to find that the hot water was not working. With a few texts back and forth Luca got this sorted out, but still a bummer. He also helped simplify the WiFi process and overall was a great host.

This apartment is in a FANTASTIC location, right next to Ponte Vecchio (the famous bridge) but hidden enough to slip away. There is noise in this location; either the garbage pick up in the morning, or people walking by the apartment. Sound echoes, and even with the shutters closed we could hear people/things until about from 8:00-24:00 every night/day. Upstairs, sleeping was not an issue, but there is a cafe that shares the space behind the building so I can't speak for the downstairs bedroom. The bed was cozy and drapes provide a romantic secluded feel.

The apartment has all the necessities for cooking in, and has two showers and two full bathrooms on each floor (watch your head upstairs!). Heating worked great and the elevator is trusty for 2 bags and 2-3 people.

This apartment is very charming and is in a great location, easy to slip into 'local life' across Ponte Vecchio. Also close to many shops and restaurants, and Bruno provided great directions for taxi from the train station.

All in all, a great stay for experiencing Florence in what ever way you'd like.