The room was in a nice, safe neighborhood with relatively close access to the center of Florence. While the picture of the location is a church, the apartment is across the street from that. There was a bit of a smell. The room was comfortable and a good deal. Our host provided us with water and a well-stocked bathroom. While we were there, we did not see Gloria. Our host was Carlos, who only spoke Italian, so communication was difficult. He seemed friendly, and made us breakfast. This is a room in Carlos’s apartment so be aware that you will be living without total privacy but you can lock the door.