The space itself was very accommodating and Paolo's communication was informative and prompt. The apartment is in an excellent location and was very cozy. However, I've struggled to find the right words to write this review. We were uncomfortable when Paolo told us upon check in that he does not appreciate all of the immigrants who live in Firenze, insinuating that they have ruined the city and do not appreciate history. In fact, we thought that the large mix of different ethnicities and cultures in Firenze was one of the most vibrant and wonderful parts of the city. My husband is from Italy and we spend a lot of time in the country and we realize that deeply entrenched racism is a major problem amongst some non-immigrant Italians but that doesn't make it acceptable to us. We loved the apartment and thank Paolo for his hospitality but we were very sad to encounter that.