Michele was a great host. He warmly welcomed us (even offering to carry my suitcase up the stairs) and offered us wine and great recommendations upon arrival. For the most part we did not see him much during our stay, but he told us that if we ever needed anything we shouldn't hesitate to ask. He also called a cab to the airport for us the day before we left Florence. The apartment itself was cozy and comfortable. The noise from the street below was a little loud at times, but if you shut the windows it was nothing that was too bothersome. The apartment was also within walking distance of anything and everything you could possibly want to do in Florence. (5 minutes to the Duomo, 7 minutes to the Uffizi gallery, and 15. minutes to the train station). We highly recommend Michele's beautiful apartment.