The location of this flat is perfect and communication with Silvia was very easy. She knows the city very well and gave us great recommendations of places to eat at that were very cool with a trendy ambiance. The best thing about this flat was that we had access to 2 bikes and this made it possible for us to see everything in this beautiful city. The only thing negative about the apartment was the bathroom. It is extremely small (think brushing your teeth over the sink while sitting on the toilet small). But it's not such a big issue because of course You're in Florence and You have bikes!!! Lol