The apartment was nice and in a very central location for visiting Florence, right in the vicinity of Piazza della Repubblica (you can't see it from the apartment, but the front entrance of the apartment building opens up into the plaza). It's a 3 minute walk to the Duomo and 5 minute walk to a nearby grocery store, which is listed in the apartment guidebook. We really liked going to the bookstore next door for a quick breakfast and cappuccino (also way cheaper than getting one anywhere else in the piazza, and avoids the tourist crowds as lots of the patrons seemed to be locals/students). Within a 10-15 minute walk of all of the main attractions, train station, restaurants in Otroarno, and ideal location for visiting the Duomo early in the morning. I was worried about a couple of things from the listing/pictures that didn't end up being a problem. The pictures show sheer curtains--I was worried that meant we'd be woken up early in the morning. There are electronic shades for every window, so the apartment can be made literally pitch black. The other was whether it would be loud, given its proximity to the piazza. There is some noise--the windows don't really block out any at all--but things quiet down by 11pm-12am, so noise wasn't an issue. The terrace is really lovely, we enjoyed sitting outside on the nice patio furniture and looking over some of the neighboring rooftops. From an angle, you can see the top of Giotto's bell tower and Brunelleschi's dome. There's even an awning with a remote control that you can use to extend it out when the sun is overhead. If there were things to improve, it would be the check-in experience and some of the amenities. Christine and Lorenzo's place is run by Apartments Florence, which is a company that rents out around 300 properties in Florence. This is great for various reasons (easy to contact, online presence, offers a concierge service, can arrange for airport transfers), but also could be frustrating. While they require you to provide a check-in time before you arrive and to call at least an hour beforehand to confirm that you'll be there, when they're very busy (which they were on our day), they can't meet that time. We ended up waiting outside of the apartment building for about 30 minutes, despite multiple calls to Apartments Florence starting over an hour before our check-in time. If you don't have cell service when you arrive, this could be inconvenient. The bed is listed as a queen I think, but it's really about the size of a king (it's two singles put together). It's not terribly comfortable, but it was fine for the 5 days we were there. If there were improvements to be made, it would be the bedding and towels. The bedding was cheap and seemed to be too small for the bed (flat sheet kept slipping out from being tucked in, making it a mess to...