Rossella was very welcoming and took time to show us around the flat to see how everything worked. She also gave us a bus timetable for our day-trip to Lucca, which was very kind indeed! The apartment is in a great location, very near to the train station, but in a quiet street with secure access to the apartment block. The Duomo is only a 10-minute walk away, past lots of good gelato shops!
The apartment suited us very well for our stay (it was great to have air-con too)!