Alessandra was fantastic and very accommodating for our early arrival. The apartment is as the photos show for sure. Very stylish and impeccable taste. It was well prepared and quite clean. We were only three but would be great for a family of four. Loved our stay at this apartment. It was convenient enough but on the quieter side of the Arno. We have stayed at a number of apartments on line with other services. This was One of the best for sure!