I can't say enough about what a lovely experience our stay was. The apartment is located in a nice, quiet courtyard on a street that's not too busy, so it was the perfect oasis to return to after a busy day of exploring the city. Giada was great at communicating in advance of our stay, and when she met us, she took the time to explain all the amenities and - perhaps even more useful - she spent a solid 15 minutes pointing out the attractions throughout the city and recommending restaurants (all of which were AMAZING). We had a great nights' sleep during our stay, and the apartment had everything we needed. Highly recommend staying with Giada - we definitely will be the next time we're in Florence!