Luca was an excellent host. He answered all my emails promptly prior to my stay. He met me at the airport and his mother Veronica was waiting at the apartment to help get me settled. They both spoke excellent English and were always available when I contacted them. The apartment was beautiful, very modern and clean with lots of storage, a great bathroom, a comfy bed! It was located in a nice quite spot, but just a short walk to all the attractions, and had many cafes, bars, etc. right down the street. It was also close to the train station (SMV) which was made other travel convenient. The wifi signal was strong. I highly recommend this apartment and would not hesitate to stay again if I am ever lucky enough to go back to Florence!