Paolo was a nice host and was very comprehensive when we had to check in late at night due to our train delay...
The overall experience was very nice as we have the whole apartment for us. It was a nice and quiet neighborhood.
The bed was very comfortable too and it was nice to be able to have a kitchen with the basic commodity. We also asked to use the washing machine which eas very nice of him to allow us to use it!
The only negative thing is to be aware that the shower is very small and there are no hooks in the bathroom. Beside that, the overall experience was nice and we recommend to rent it for your stay in Firenze if you want to have a nice sleep and if you don't mind to be a bit outside of the touristic zone (30 min walk from the train station).