I can't say enough good things. Everything was wonderful. Sparkling clean, comfortable, and spacious. You can really tell the host takes pride in what they do. The little touches of genuine hospitality. The location is perfect for everything there is to see and do in Florence. Walking distance to everything. 10 minutes to the train station. The communication with Paula was outstanding; I was kept up to date on all aspects of my stay from booking to check out. The experience we had at the restaurant downstairs in the same building really made us feel like family, and that we belonged. Marvelous stay!