The Novella House Pittalis was absolutely beautiful and perfect for our group of 7. They had all the beds made for us with towels provided. The fridge had cold water, juice and milk waiting for us when we got there - such a welcome treat. The kitchen had dishes and even had coffee, tea, sugar, a few spices for cooking, and more. Olga was very welcoming and such a pleasure to work with. Francesco made reservations for us at the Academy Galleria and that made for a very short wait in line and we were able to get in the museum at the time we wanted. We would HIGHLY recommend this apartment. It was close to the middle of Florence and was a very nice neighborhood. We will definitely stay there again if we ever go back to Florence, Italy.