Maria Flavia was very welcoming and helpful. She told us everything we needed to know, how to get to the location, how to get around Florence, safety, etc. She was there when we arrived and gave us some housekeeping. There was always a way to communicate with her.
The room was very spacious and nice, very clean and neat. It had a fan to be used during the hotter nights. Very close to everything. In a safe and nice neighborhood. Everything about the house was nice. We felt very comfortable, welcomed, and safe.

The only not so good thing was that Florence was overtaken by mosquitoes. Therefore, if you want to go to Florence buy some mosquito repellent. Maria Flavia even gave us something to repel the bugs. :)