Not knowing exactly where we were going or when we would get there from the train station, it was a relief to find Alessandro waiting for my family so we could get into the apartment immediately and start our weekend in Florence. It ended up being a terrific location--walking distance to everything we wanted to do and see. The building is old and lovely with a cool, antique working elevator. There were enough fresh towels, kitchen supplies, linens and pillows for my family of 6. The view from the balcony was worth the stay. Simply gorgeous. Communication was excellent. Highly recommend.