One of our very favorite places we stayed in Italy. The apartment was beautiful, and Diana does an amazing job taking care of you. They provide a local cell phone with free calls and data, and also a guide to Florence and the neighborhood. Diana shared tips with us, including our favorite gelato place, one that her grandma had taken her to as a child. It's wonderful to get local knowledge and such a warm welcome. The apartment is comfortable, the bed is great, AC works well, and the jaccuzi tub is fantastic!