Great hosts, super responsive and friendly. All of the benefits of being in the center of Florence with the calmness and privacy of a beautiful courtyard house. My first AirBnB needed repairs, but instead of cancelling on me, I got moved into a bigger apartment at no extra charge! I will definitely stay here again next time :) Also, I was allowed to leave my bags in a locker storage roon until I left later on the day I checked out. It was fantastic!