The location of the apartment was great, perfect for a couple. There is a problem with the electricity in the apartment of which we were not aware. The electric heater broke down on our first night and didn't work anymore. We complained about it, Rebecca said that she was out of the city and she will buy a new heater for the next guests, so we ended up by staying in a cold apartment for two days and a half. Very unpleasing. Also, the shower pressure is often low and the temperature fluctuates. Even if Florence is an amazing city, the Airbnb experience was disappointing.