Michele was a very helpful host and was most concerned that we had a good experience. There was no problem when we had to arrive late because of plane delays and check out was easy. He also checked up that we were ok and that the heating was working for us. We very much like the area around Saint Spirito so the location was perfect for us. Also a great trattoria at the corner of the street. Negatives: in winter the flat is quite dark and the furnishings somewhat jaded. However it is well equipped and amazingly convenient in respect of living in a vibrant area with quick access to all the central sights.