We enjoyed our stay at Lucia's apartment. It is within a 20-30 minute walk from all of Florence's major attractions, and in a cool area as well. It was a great base for all of our explorations. We found the mattress and pillows to be a little uncomfortable, but other than that we thoroughly enjoyed our stay. Be prepared to climb a few flights of stairs! Lucia was great at communicating and check-in was easy, and when we needed help she responded promptly.