Alessandra’s apartment is very well located in Florence, as it is walking distance to everything. Travellers with regular-sized luggages take note, there are close to 10 flights of stairs that you need to climb! The apartment itself was very clean and welcoming. We had a small issue with the hot water and the shower but Alessandra did her best to rectify this. She was also very easy to get in touch with and offered us excellent suggestions.