The room looks exactly as it does in the ad, everything was clean, functioning and new. Bed very comfy, shower hot and powerful, perfect, 5/5 for the room.

Francesco replied to our emails immediately every time, and agreed to let us check in and out at times that suited us. We were met by Alina in the café downstairs at a time that suited us perfectly, she gave us the keys and showed us the apartment and spoke perfect English which is always helpful. 5/5 for attentiveness and convenience, amazing and friendly.

The location is great too just a stone's throw from both Central Florence and the station, with good cafés, supermarkets (Carrefour) and bars within a 2 minute walk, 5/5 for location.

The shared kitchen was a great asset, with Olive Oil, Tea Bags, Coffee, Sugar, all amenities which could be required, but the other guests did cook very loudly at around 01:00am which did wake us up, there doesn't appear to be any policy regarding kitchen usage rules just as a word of warning. 3/5 for Noise Levels.

All in all this is a great place to stay and if I'm ever back in Florence I will definitely stay here again, 100% recommend!