Pamela is a terrific host, very quick to respond, helpful with local tips and touched base during our stay to see if we needed anything. The apartment is even nicer in person than it looks in the photos. I don’t know if it was recently renovated but it feels that way. Everything is very clean and even though it’s right in the heart of the city it was very quiet. The location is perfect- you are literally steps from the Duomo. This was a great spot for our family of 4!