Niccolo was very easy to communicate with and was waiting for me at the apartment even though I showed up slightly earlier than anticipated. He was very friendly and speaks English well. Upon arrival, he gave me a tour of the apt then sat down with me at the kitchen table with a map to show me points of interest including tourist attractions, restaurants, nightlife, etc to help me get acclimated.
The apartment was clean, had a working washing machine and good air conditioning. I didn't spend much time in the apartment other than sleeping and showering so it met my needs. The bathroom and shower are pretty small but adequate.
The location is fantastic and in a safe area. It's close to a nice plaza with restaurants and shopping. I'd recommend it to others looking for an affordable place to stay in Florence.