Livia met me at the palazzo and I really enjoyed chatting with and getting to know her a bit. She is quite charming and very personable. Throughout our stay, she was very easy to communicate with, very responsive, and genuinely concerned that we were comfortable and that everything was fine. The location is perfect and there's a nice Conad market about a 15 minute walk from the flat. Can't wait to return as I truly feel I've made a lovely friend in Livia. Ciao e grazie mille!!