Conte's flat was in a perfect location with incredibly easy access to all parts of Florence. This side of the Arno is our favorite! Communication regarding the details of our check in was a bit slow in the beginning but we really weren't in a hurry and we were met at the front door for an easy check in and key exchange. We were already familiar with older buildings and were expecting stairs. I'm pretty sure that the elevator was a pneumatic vacuum elevator, which is common in historically old buildings. It is convenient, but slow. Just like any new apartment, it just takes a day to understand. We loved having a lovely, clean flat with a big shower to return to after our busy days exploring and this apartment was great! Thank you, Conte.