This was truly a wonderful experience. Our train was delayed very late arriving in the evening and Eleonora was very responsive and courteous. The stairs were not as tough as I thought it would be and it was well worth it for the amazing terrace. It was cute and so was the entire flat. Eleonora got fresh pastries for us! She was a great host and left us with bottles of wine and many snacks too. She even provided coats for if it rained. Oh and not to mention the portable WiFi hot spot, as an international traveler I don’t have data but was able to have WiFi the ENTIRE time, everywhere we walked around the city. This was so key. The flat had an Ideal location! We were able to walk everywhere we wanted to go. Truly a spectacular host, helped us call a taxi back to the train station as well. I really look forward to the opportunity to stay at this flat again and will recommend this to any and all who are planning to visit Florence.