Wow! Fabio met our expectations and then some :) He was very welcoming from the moment we walked in the door. Our room wasn't ready yet but he let us drop off our bags and freshen up from the train ride there and even put our luggage in the room when we left. The breakfast was delicious and plenty to eat and start your day. Our last night there my phone had died, we had no map and was lost for hours trying to find Fabio's (big mistake on our part) and then woke up late the next morning. Fabio checked to make sure we were ok and kept the breakfast out for us even though we were 30 minutes late. I would recommend Fabio to anyone that wants a great experience in Florence :) The hospitality was impeccable!