This is a beautiful apartment, just as the Airbnb photos depict it to be. High ceilings, clean, quiet. We appreciated the modern appliances, effective heating (we visiting during a chilly week in December) and comfortable beds. The bedrooms are at the back of the apartment so we were undisturbed by street noise. The location is excellent; walking distance to everything you want to see in Florence, and next door to a well-stocked grocery store.

We had one hitch in our rental. Despite the fact that we had exchanged messages with David in the week preceding our arrival and arranged to meet him to be let into the apartment, David dropped the ball. We stood outside in the cold and on a narrow sidewalk, surrounded by our luggage, trying to reach David via the Airbnb website and by calling his cell phone number. He did not answer the phone or respond to my AirBnB messages for at least an hour. Two hours later – two hours! -- his wife arrived and let us in. In the meantime, an unfriendly neighbor came to gripe at us for loitering on the street, and a street peddler thrust wares at us until we barked at him to go away.

Bottom line: If you rent this apartment, you will no doubt be pleased with the space and the location. But no one could be pleased with being ignored and forgotten upon arrival, standing on the sidewalk in the cold with your luggage, while fighting jet-lag and waiting for the host for two hours.