Our apartment at Pergola35 was better than we ever expected. From start to finish our host, Lorenzo and his assistant, Chiara were helpful and kind to us.
We let Lorenzo know our estimated time of arrival a few days before and they quickly responded to let us know they’d be there waiting for us. When we arrived they had maps and local info for us. Any question we had Lorenzo was able to answer as he is born and raised in Florence. There’s also free wifi so we were able to book our tours in advance (to skip the lines).
The apartment has been set-up very thoughtfully, with every detail making you feel at home. All of the amenities were more than we needed, bottled cold water in the fridge when we arrived, Nespresso machine and pods to make coffees (or tea if you prefer) mini balsamic and oil packages for bread dip and lite breakfast for the morning with jams and Nutella. There were hotel amenities like you would see in a hotel (mini soaps, shampoos, body lotions, toothbrushes, toothpaste, etc.). Iron for our wrinkly clothes and USB outlets by the bed. We forgot our converter and Lorenzo helped us out.
Apartment is perfectly situated from the city centre. 5min walk to the most amazing Duomo! Everywhere else is easily accessible by a short walk or cab ride.
When leaving, he stopped by the office to call us a taxi and even accommodated us to leave our luggage at the apartment while we went into town one last time before departing for our next flight.
I have never used air BNB before and I don’t know if this experience will be topped. Definitely want to return to Florence and will stay with Lorenzo again!
Danielle and Sandro