Carmen is a Super host who takes care of you as if you are her personal guests. She is very warm and welcoming. She would daily contact us to make sure that we have a nice stay. The house is also sparkling clean with all the modern facilities. It is Located only 12-13 minutes from Santa-Maria Novella station, which is very convenient as all the major attractions are within walking distance from santa maria novella station. The locality is also very quiet with lots of cafe's and shopping areas within 200m. Would definitely stay again at her place on next visit.