Beautiful room, perfect for three of us as they added an extra bed. Great response time even though we were last minute. Bathroom had soap, shampoo etc and the room itself was fresh and bright. Family was kind and helpful! They gave us our own set of keys and we didn't see them for the entirety of the stay. The only problem for us was that it's a pretty far walk (about 35 minutes) to the older part of Firenze which meant that we couldn't come back during the day and had to take a cab at night. If you don't mind that, it's a great, quiet location for a reasonable price.