Michele is the most welcoming host! He helped us carry all of our luggage up the stairs. And there are quite a few stairs but the apartment was worth the climb. Michele gave us great recommendations for restaurants and a map for the grocery store. The apartment was so nice! The beds comfortable, bathrooms were nice and the fridge was stocked with milk and bottled water. The location was perfect for the Uffizi, Pitti Palace and the Domo. I highly recommend this apartment!