You could tell that Lisa is a pro at hosting guests from around the world as she had tourist maps handy and gave us a quick guide of all the places to visit. This helped us visit the key places in Florence as we were only there for a day. She has a very clean and organized apartment very close to the Santa Maria Novella station. She is a people person and is a very enjoyable person to be around. She even texted us to check that we were okay when we were late getting to her place by an hour. She was a very good host.