What a treat! The location is perfect, the place was spotless, the check-in and communication was quick & clear. Easy to find from taking the tram from the airport. Our check-in process was seamless and Silvia showed us on the map she provided all the local recommendations along with a very detailed itinerary to follow around Florence, which we found super helpful. The view from the terrace is something you’ll never forget and was great to enjoy with my family. Only thing I would say is the stairs is a lot, majority of us were fine as we read this in previous reviews but my father has a bad knee so he struggled a bit anyway so just keep that in mind with whoever you’re travelling with, but it’s so worth it once you get inside of the beautiful apartment. I would definitely stay here again and highly recommend if you have the chance to book.