Rita was a warm, welcoming, and helpful host! She was flexible in accommodating an early checkin and ensured the apartment was sparkling clean when we arrived. She also provided us with our keys, instructions for the apartment amenities, and her personal recommendations for things to see, do, and eat while visiting beautiful Florence. As stated in the listing, be advised that this apartment is on the fourth floor with no elevator, so consider it an opportunity to get some exercise after enjoying all of the delicious Italian cuisine and it makes for a great view from the balcony! We would stay here again and recommend it to others visiting Florence. Thank you again, Rita!