We never met Francesca, but we had relations the whole time with her mother, who was very nice. If you drive a car, there are rules when you enter the city. You might have to pay a parking fee at a garage to enter the area depending on the time and day of the week you enter. The apartment was lovely. Very clean. The towels were a little crusty but didn't smell bad. All the dishes you need are there so we ate most meals at the apartment. It was an amazing location as well.