Tina was the absolute best, and an amazing host!!! The apartment was wonderful, and everything I could have hoped for. The room was very comfortable, a great view, and I slept very well in the Big Room, and Tina made sure that I had everything I needed and that my stay was as relaxing as possible. It was also a great treat to have coffee and breakfast cookies in the morning! The apartment is also very centrally located, and VERY easy to get to the Duomo, SMN train station, galleria dell accademia, San Lorenzo market and many more sights. My communication with Tina before arriving was very easy, and she was very quick to respond. For example - there was an air traffic control strike in Italy on my arrival date, and my flight to Italy was cancelled due to the strike. Tina was very accommodating and considerate of my later arrival time, and there were no problems! If you are going to beautiful Florence, stay here!!!