Our host Michele and his friend were there to meet us when we arrived. We were given a guided tour of the apartment and we were made very welcome indeed. Michele & Mike also spent loads of time giving us recommendations about local restaurants etc. The apartment was superb and so close to everything. A real gem in the heart of Florence! There were 5 of us staying and we all had a room each and lots of space. The apartment was lovely and clean and plenty of towels were provided. All we would say is that the noise from street level is quite loud late evenin/early morning and the bells from the Santa Croce church nearby start ringing at 8am (wonderful but loud) so earplugs are recommended for light sleepers. No mirrors apart from those in the bathrooms and one in the inside of a wardrobe door so a mirror in the bedrooms for drying hair & applying make-up would be handy. Thank you to Michele & family for a fabulous stay - we would have no hesitation in recommending your beautiful apartment to friends and family. Grazie Mille da the Five Florentines