Andrea met us at the apartment to help us with our suitcases and explain everything about the apartment. There was soap, plenty of toilet paper, and basic kitchen things (coffee, olive oil, etc.) He also includes a binder with tips for grocery stores and tourist destinations. The apartment was very clean and had plenty of room for 4 friends--6 could sleep comfortably. The location was probably the best part--just a few minutes from the Duomo and the river as well as right next to the train station! It's also on a very great central street for shopping and eating.