Gibby is a fantastic host! Friendly, very responsive and very helpful. She was able to print museum vouchers for us and get them to us and fixed our shower the same day we noticed it was broken. She was waiting at the apartment when we arrived and helped us up the stairs with our luggage. She was very helpful in explaining where to go around the neighborhood as well as the city. The wifi was slow with multiple users (we're a family of 4). It's about a 15 minute walk to the Duomo area, not bad at all and very pleasant. Excellent restaurant just around the corner (Pantarei), as well as a grocery store, bank, pharmacy and gelateria. Our only complaint was that the listing described a rooftop terrace, but we were informed upon arrival that the landlord no longer allows access to the rooftop. Definitely a bummer, but otherwise this space worked well for our family.