Michele was genuinely sorry he couldn't meet us, but we checked in quite late (7 pm). We entered the place and there was a letter waiting for me and a booklet with all his suggestions - so very thorough. More so than the place itself, it was his suggestions that made it awesome. Shower was a bit small so I accidentally broke his shampoo dispenser while washing my hair (which I compensated him for of course) but that is the only thing. But we stayed in several airbnb's with tiny showers so, maybe its a European thing. Otherwise, would come back! Location is excellent by the way - 10 minute walk from Duomo, Accademia, etc....perfect!