Our stay with Nicoletta started with the greatest and easiest check in process we have ever had with AirBnB. Her communication was 100% on point and it was EXACTLY as advertised. Not only is this apartment beautiful but it is so close to the train that when you arrive in Florence you don't have to spend an hour walking with all your luggage which we all know would drive you insane. We not only loved our experience so much with Nicoletta that we are going to look into her other properties and plan a potential future booking.