The apartment is automated check in, which was very handy for us because we arrived quite late. It is also 5 mins walk from the train station, very convenient to visit Florence. Although we never met the host, she was quick to respond to any questions. Slight issue was sharing bathroom because you and the other guests in the apartment will want to leave around the same time in the morning and typically arrive back around the same time. Other than that, the place was clean and conveniently located.