Martina was a gracious host, allowing us to drop off our bags early as we had to be out of our previous rental a few hours before the actual checkin time. She greeted us warmly, thoroughly explained instructions for our stay and checkout for the next morning, and provided a helpful guide to the neighborhood. The apartment is new, clean, and pleasing, in a prime location only a 5-minute walk from the Santa Novella train station we had to reach the next morning. Our only issue was the smallness of the shower; we are smaller people but still found it quite tight. Otherwise, our brief stay was excellent and Martina’s graciousness and efficiency was much appreciated.