This is a wonderful apartment. Alessandro is a very gracious and welcoming host. He was super-responsive in all of our communications. Both check-in and check-out were very straightforward. The apartment is in a quiet neighborhood with a great selection of restaurants and grocery stores nearby. The tram is only a 10-15 minute walk away which gives easy access to the city center. The apartment was very clean and was equipped with a great array of brand-new appliances. A great place to stay in a beautiful part of Florence.