Pros: Overall cute Italian apartment in a great location! Only a short walk to the Firenze Santa Novella train station. The host's friend, Costanza welcomed us into the apartment. She gave us a tour and gave us a map with recommendations for sightseeing and restaurants. They were flexible and allowed us to leave our luggage in the apartment past check-out time because our flight was later in the evening! I felt safe walking at night in the area. There are also two front doors (door and gate) before you climb the stairs to open the apartment door, which are both locked at night.
Cons: Florence being an older city with older buildings, water takes time to heat up while showering and water pressure is lower in general and even worst if there are two people showering at the same time. As other reviewers mentioned, the stairs to the apartment are easily equal to 6 flights of stairs. For those needing accessibility, strollers with babies/todders, or with bad knees, I would not recommend as there are no elevators and there are steep stairs inside the apartment with only an iron barrier/staircase (not safe for small kids). Bathrooms are small and shower stalls are really cramped (even for a petite person)! But small bathrooms are to be expected in Italy! There are no shampoo or bath toiletries provided so bring your own.