Two hosts-Rolando & his son--are nearby & very welcoming. They responded quickly when, for example, I locked myself out and even when I had computer trouble. Apart-ment is a bit on the plain side, but that's fine by me: When abroad I am out & about as much as possible, and use the apt. for eating (kitchen equipage is quite good) and sleeping (the bed is large and comfortable). There's little morning noise--just passing cars, no horns, and none from neighbors--so I slept as well as at home. Good reading lights. Good automatic heating & extra blankets warded off early March chill. Hair dryer, steam iron & ironing board. Big closets. TV in sitting room & bedroom. Bathroom a bit tight but adequate. Reliable if small elevator. Location, just off Ponte Vecchio, is perfect, and the price can't be beat. Will stay there again gladly.