This apartment is great, if you’re only staying in town for a few days, not for much longer. Our host was very nice, as well as his assistant. She was very responsive and helpful in showing us the place and where everything is and getting things fixed for us. The apartment had an iron, but no ironing board. It’s always a plus having a washer, but no dryer, (as expected being in Europe), but even worse, no drying rack. There was no where to hang clean laundry, and then when draped over a chair to dry, it took forever to dry. There were only 2 towels for 2 people for 7 days. And when asked for more, we were told due to the law they can’t give more service in the apartment, such as extra towels unless we paid for them. I’ve stayed in many air b&b’s in Florence and this was never the case. We’ve been given more than 2 per person, and didn’t have to pay more when asked for more. Water would get everywhere in the bathroom when showering if you’re weren’t conscious of splashing. The bathroom has a broken towel bar and the lightbulbs above the sink were out. Not much closet space or hangers for 2 people. Can’t imagine what it would be like if we more people staying with us, or as many as the apartment accommodates. The heater wasn’t working in the large bedroom. We let the host know, he sent someone to fix it, it worked but then later that night it stopped working again. Luckily it wasn’t too cold at night where it was needed again. The place gets a little stuffy, even when opening the windows for fresh air. But you weren’t able to keep the windows open at night, it was definitely too loud. Overall it wasn’t the best in my air b&b experience. I wouldn’t recommend staying here if you’re in town for more than a few nights. It gets the job done if it’s just for a few nights, not a week.