Francesca's apartment is a small, homely, cute place in the centre of Florence. The location is perfect to access all major points of interest in foot. Francesca was very warm and welcoming explaining all aspects and facilities of the apartment and guiding us to the best restaurants and gelato bars in this wonderful city. She allowed us to store excess luggage which was a huge help to us. Would recommend this gem, however the stairs to the main room are steep so anyone with mobility issues might find this difficult.