Overall I would say our stay was very good.
Pros -
> The apartment was very clean and nice.
> The bathroom was AMAZING, new and roomy. A roomy bathroom is a rarity in major Italian cities.
> The location is quite good, close to the train station and not to far from the city.
> Blerina is very polite and courteous, her English is also quite good.
Subjective -
> I personally found it hard to sleep because the bed was a hard foam. Additional pillows helped a little but I still had sore shoulders. My partner found sleeping fine.
> It's a small kitchen to cook in and we found it a bit difficult.
> The lack of microwave was an inconvenience.
Cons -
> The place that was pictured was not the apartment we got, as other guests overstayed in our apartment. It was part of the same three apartment complex and was of a similar appearance.
> Communication wasn't the greatest. I received no instructions upon booking and couldn't get in touch with her beforehand to arrange check in. And it was only the day before, after contacting Air BnB that I received reply. She was apologetic about the issue and we did manage to work it out.
> Also during our stay I continued to have difficulty getting in touch with her to fix other problems. After I messaged her a again she did get back to me and solved my issues. She was having a hard and complicated week, I took this on good faith. It did not effect our stay and she was again very polite and apologetic.
> Any other issues we had were fixed by Blerina within the first few days.
> If you were doing a lot of galleries and museums the walk was around 30 - 40 minutes one way and was quite a pain back and forth as most places were in the other side of town. Taking a bus adds another level of inconvenience and cost.