Tiziana was very friendly and welcoming. She accommodated our changing arrival and departure times.

The apartment was conveniently located, with bus stops and a train station nearby. And the old part of Florence was only a 15-20 minute walk.

The apartment itself was roomy and quiet. The only drawbacks would be the 4 flights of stairs to go up with luggage (although you can use the chair lift), the lack of wi-fi, and the tricky heater for the shower.