Francesco was so nice, and was waiting for us when we arrived at the apartment. He had put together some tourism pamphlets and left them on the table along with a map, which was helpful. The neighborhood is nice, and safe, and a little bit removed from the bustle of the city center. Still, it is a relatively quick walk (15-20 minutes) to sites like the Duomo and the Uffizi. The apartment is clean and neat and has some fun and colorful artwork. The shower was good, and the bed is comfortable. I would definitely stay with Francesco again!