A beautiful apartment! We were met at the apartment by Caterina and she was very nice and helpful and made us feel welcome. The location was outstanding. Short walks to just about anywhere. During our time in Florence, it was exceptionally hot and we were grateful for the air conditioning in the bedrooms. The only thing that would have made it absolutely perfect was if there was a lift for luggage as the apartment is on the top floor. Ilaria messaged me with information on restaurants and shopping which was very helpful. Ilaria also arranged for taxis to pick us up and as a group of 7 we were very appreciative!