Carlotta was a great host. Although I only met her once, she was always available if we had questions. She recommended one of the best restaurants we went to in Italy! She also made sure that we had everything we needed including a map with all the main sites highlighted for us. The location of the flat was absolutely perfect. We walked everywhere in Florence! The flat itself was great, spacious and clean. There is a large kitchen with a gas stove that I wish I had used at least once! I was traveling with my brother, so we had a living room as well as a bedroom- which had a pull out couch so I had the double bed all to myself. The apartment is huge, and there were a few other airbnb people staying while we were there. We didn't interact with them much. Sharing a bathroom was the only downside as we needed it several times when people were taking showers. Over all, I would totally recommend Carlotta's place in Florence, especially if you will be doing all the tourist things. Thank you for your hospitality!