Giovanni was available to meet us on arrival and directions to the apartment were clear and easy to follow. This apartment was very clean and well equipped and it is large and very spacious. You can open the windows and get all of the atmosphere that is Firenze. We loved everything about our stay. Giovanni is an excellent host - he was eager to assist us and made some excellent recommendations for local restaurants. The apartment is close to everything we wanted to see in Florence. We were delighted to be able to stay here. Thank you Giovanni - we will be back.!