Alessandra is one of the best hosts I've ever had the pleasure of meeting! She was responsive, kind, and helpful. She offered a lot of great recommendations and staying in her listing made me and my mom feel like we were staying at a dear friend's home. It was very cozy, the decor was very sweet, and everything was as described. The only thing to note is the steps up to the flat are many, but worth it! It was ideally located and we didn't have a problem finding the best spots in the city. I would recommend this listing to anyone visiting Florence. What a gem. Thank you!