Guido was great! He was not there we we checked in, but Mr. Lombardi (the 1st floor gatekeeper) was very hospitable. Loved him! Guido sent us a message to make sure we everything was okay; we let him know that the bathroom did not have any toilet paper and he brought us some right away. The apartment was clean and the air conditioning was wonderful considering it was a bit warm when we were there! Great location as well! The wi-fi access was quite spotty, but we managed to connect to when we really needed to. Guido checked in on us several times! We enjoyed our stay here while in Florence.

-June 2013