We were in Florence for three days out of our nine day trip and we loved Florence. One of the major reason was the accommodation. Beautiful, clean and spacious room and in the best neighbourhood. The flat is exactly opposite to "David" so easy to locate and walkable to everywhere you would want to go in the city.
Francesca was quite busy but that didn't stop her for being there to answer all our questions. I am sure if I visit Florence again I will stay there and highly recommend it to everyone.