Luisa's apartment is beautiful. It is in a perfect spot. Minutes from Duomo, Uffizi, Academia, shopping, restaurants, etc. Don't let the busy street that the apartment is located on fool you. One would expect it to be fairly noisy (as we experienced in other city apartments). Once you were inside the thick door at the street leading to the courtyard, you felt like you were inside a castle. It was so quiet in the apartment you could hear a pin drop. The apartment itself was extremely clean, comfortable, and spacious. The elevator was a plus. We had 3 heavy suitcases and 2 carry-ons and the elevator made it very easy. I don't remember the gentleman's name that greeted us but he was vey helpful in getting us acclimated to the area. There is a little market 2 doors over from the apartment which was very convenient. Also, great restaurants right on Albizi. Overall, excellent experience. Thanks Luisa. I hope we make it back to Florence again some day. If so, we'll be looking to rent from you again.