After some initial issues with us following instructions during check-in and obtaining access to the apartment, we found a lovely, charming apartment with a wonderful, A+++ location. The apartment is within walking distance to all of the sites to see in Firenze. Pietro and Gaia were very responsive hosts to any questions or concerns we had. The apartment was well stocked and we were glad to have working air conditioning during the heat wave experienced during our time there. Wi-Fi was great. Check-out processes were easy. We would recommend this apartment to anyone staying in Firenze (and also recommend the restaurant, Parione, located right nearby the apartment).