Check-in was simple. Gemma could not meet us, but her father-in-law lives in the next door apartment so he gave us our keys. Apartment is on the top floor, but there is a lift for you and your bags.
There was free street parking on the road that the building entrance is on. Best to come in the early evening as then the parkings free up, as I think most of them are occupied by the businesses that surround the residential building.
My only issue was the lack of hot water out of the shower. The bathroom sink had piping hot water but we had 2 nights of cold showers. I messaged Gemma about this on the first evening, but there was no urgency to get it looked into and fixed, and she mentioned that her father had hot water (kind of implying that I was lying). There was also no apology :(
Other than that, the apartment was great!
There was a Lidl about a 10min walk away and we walked into central Florence, which is about 5km away.
Check-out was simple and Gemma was very communicative!