Luca and Anisa are amazing!
1. The flat is literally in the middle of EVERYTHING. 3 minute walk from Duomo to the north and 5 minutes to the Ponte Vecchio in the south. No more than 15 minutes walk to everything including: Pitti Palace, Boboli Garden, L'Accademia, Da Vinci Museum, Santa Maria Novella, Ponte Vecchio, Uffizi, Campanile, Duomo, Baptistry, etc etc.
2. Elevator is in full working order and very useful (my elderly mother was with us and wouldn't have been able to make it without)
3. My daughter lost a ring down the drain and Luca and Anisa came the very next day and retrieved it for us. Thank you!!!
4. Anisa was very helpful with recommendations for local points of interest.
5. Luca arranged for a taxi for us when we were leaving.
Thanks again Luca and Anisa!