Silvia provided very detailed information before and during the stay about the apartment and how to get there. Also very easy to communicate with for check in and out. Silvia and Antonio are really nice and friendly. They even left us some drinks and ice cream (which are really essential during the hot summer days in Florence. The apartment is very clean and well-equipped, prefect for two or three people. It is well-connected with buses and tram to the city centre, or a 15-20 mins walk as I preferred. We felt really cozy and comfortable during our stay.