Fiora's apt is perfect! It has old world charm as it is in an old palace, but it has every modern amenity that you would need! Communication with Fiora was so easy and she always responded quickly. We arrived earlier than expected and when I messaged Fiora, it was not a problem. She met us at the door and proceeded to show us to the apt! You'll walk through a couple of locked gates and then through a delightful little courtyard, up two very short and easy flights of stairs to the apt. There is a lift if you choose to not walk the stairs. Two very large bedrooms and two bathrooms! A full kitchen and a quaint sitting room which we rarely used because we were always out in Florence! The apt is very close to Santa Croce church and Conrads grocery store is just steps away. The weekend was fun in the piazza 2 blocks from our apt, music and dancing and a small flea market on the weekends! It was a very short walk to the Duomo, less than 10 minutes and lots of shops to see on your way to the center of Florence! Fiora is the sweetest host ever and she was so helpful! She gave us great directions to find the bus station when we went to Siena, told us about places that we had to see and even booked our return taxi for us! We genuinely feel like we had made a friend and will definitely stay at this AirBnB again and again! Thank you Fiora!! Ciao Bella!