Francesca was great. She let us stow our bags since we arrived before checkin and sped up the process since we were late for a tour. The apartment is something out of a fairytale or museum. Lots of nice touches by the host to make our stay comfortable. in the apartment there are so many beautiful things inside to see - it was hard to go outside. It felt like we stepped into the past but with all of the amenities from now. We purchased dinner from the market one night and ate on the magical terrace. You can see the dome and much of the city. The place was clean and very comfortable for our family of five. Everyone had their own space. We would certainly return.