Great, clean, and well kitted out place in a perfect location. Alessandra was polite and punctual. Some highlights include Nespresso pods in the kitchen and an English Lonely Planet book and phrasebook in the drawer, as well as a lovely clean and spacious flat and an excellent kitchen with washer and dishwasher. The flat is not very personal/homey, if that is what you're looking for, but it suited us fine! Other thing to be aware of is that the steps are very steep and there are a lot of them - again, no problem for us but if you have big bags or mobility issues, worth considering. Lots of local bars, restaurants, etc, and Oltrarno an interesting area worth visiting! Thanks for letting us stay.