Raffaella's apartment is beautiful, spacious, and comfortable-- larger than we anticipated, and very home-like and welcoming. It's centrally located, near all of the most popular tourist sites in the center of Florence, and with easy access to Oltrarno across Ponte alle Grazie. The kitchen is fully stocked, the beds are comfortable, and all basic supplies are provided. Note that there is not a living room or other large common area-- just a small kitchen table for four people-- but this was not at all a problem for us. Raffaella was always prompt, helpful, and warm with her communication. We lived in Florence a few years ago and chose to stay at Raffaella's home because it reminded us of the lovely 16th-century palazzo where we lived just three blocks away, and we were very happy to be back in our old neighborhood. Grazie mille, Raffaella!