Chiara was a wonderful host. She was very communicative leading up to and while we were in Firenze and responded immediately to any questions we had about the apartment. She even helped us out so we didn't have to lug our large baggage around Firenze our last day there. The apartment itself is superb and does everything as advertised; very modern, tastefully decorated, and more than large enough for the four of us staying there. Thank goodness for the AC. About a 15 minute straight-shot walk to Cattedrale Santa Maria del Fiore; nicely separated from the hordes of tourists and still quite convenient.