Massimiliano has a great personality. He was super kind. Everytime I asked about many things about firenze (e.g. tour place, transportation, the way how to open the door, tax things etc) (i bothered a lot.. ) he reacted to my message through air b&b message very quickly. The interior was well furnished : cozy bed, sofa, TV, microwave, cooking tools. Everything in the room was clean & easy to use. He explained usage in detail. Thank you for his kindess again. It made a good memory of firenze to me^^