Gabriele greeted us with excellent English, was charming, helpful and on call to meet any of our needs. Our stay was comfortable and we enjoyed being in the centre of Florence next to the Mercato Centrale with the hustle and bustle of everyday Italian life. We were able to walk to most of the historic sights and were near the trams, buses and mainline rail station for visits to Rome, Pisa, Siena and other Tuscan towns and cities.