The location of the bnb is perfect: in the heart of Florence, right next to the Duomo. The place is renewed so it looks quite modern without losing its local characteristics. Bathroom size and showers are great and the whole place is very clean. In the other hand, one of the main comfort essentials for me is heating system, especially during winter. Even if it says in the ad there is heating there is actually hot air from the air conditioning machine and it is not quite the same. I believe the ad should say air conditioning hot/cold instead of heating system, specially when the maximum degree for hot air is blocked. Also, there is no sun/daylight for windows open to a small internal area. I felt very cold inside and this has a bit ruined my stay. To conclude during check-in the local Covid regulations were not followed (no masks) and this is unacceptable, not to say disrespectful, in the moment we are living! I would recommend this bnb during summertime only and in post pandemic times. Last but not least, once I left, I receive a message asking me to give a 5 since a 4 is a mediocre grade for airbnb and I would receive the same. This is quite intimidating and makes me question if the comments I read online were real or "bought".