This is one of the best places we have stayed in. Light and airy, really well equipped, modern but also comfortable. Silvia is an excellent host - very responsive and full of good recommendations for places to eat. The location is great - a 5 minute walk from Santa Croce, in an area with lots of food shops and places to eat, and less touristy than the centre, with much more of a "local" feel. It's on the first floor (no lift) . We would happily stay there again!