We arrived in Florence by train, and took a taxi to the flat which took about ten minutes. We were met by Alessandra, who was very friendly and welcoming, she explained everything in the flat well and took the trouble to give us a few tips e.g. like getting to Siena by bus. She also recommended a pizzeria called GustaPizza down the road, which we loved, do if you're in the neighbourhood! The flat was comfortable and well appointed, the sofa especially was very comfortable.The only slightly negative point for us was that the flat could be noisy at night, you could hear everything from the flat above and the road outside was quite busy, which did bother my husband as he's a light sleeper. The location was perfect, we walked everywhere in Florence from there.