We only stayed for one night and Giovanna was super friendly and accommodating. The location is great being so close to the train station and the room was big and wifi worked great. The room and shared bathroom were super clean. Some downsides: we found the mattress and pillows to be very uncomfortable and lumpy, the shared hallway smelled a bit like cigarettes (but not the room!), and there was horribly loud construction/banging noises from another unit or nearby. I think 2/3 of these things were definitely not the fault of the hostess, and maybe we just picked a bad day. Either way would recommend for the price and location alone, especially if just for a night or two.