Overall, I had a good time and found the place to be in a very great location. Due to the nature of the apartment's shape, the temperature of the place was too different between the two floors. I was cold downstairs and near sweating upstairs. The bathroom sink, toilet, and shower did not drain well. I thought it was understandable because the building is older, but it did make the stay more inconvenient (brushing teeth in the kitchen sink, having to flush twice, etc.). I also would have liked to do laundry, but when I opened the washing machine the first time, it smelled very dirty and moist, so I did not feel comfortable doing laundry. The stay in Florence was reasonable, and though it has not been my best Airbnb experience, it was very helpful that Franca was responsive and tried to meet every need we had as quickly as possible (dishwashing soap, toilet paper, etc). This is a solid (nothing too glamorous) place that is usably clean with its location as a major asset.