This place is beautiful. There is an elevator in the building which is helpful as it is on the fourth floor. A friend of theirs met us for check in and provided all the necessary information. They also provided a number to contact 24 hours a day in case we need anything. But we never did as the space is very well equipped. The location is fantastic as you can walk to the city centers attractions. At night, you can hear folks outside at a pub which may disturb some people. But this is also pretty typical for places in cities in Italy.