Honestly one of the best Airbnb experiences I’ve had so far and I’ve used it in 10+ countries! Lorenzo and Andreas were super flexible about our check-in time as we got there a bit later than expected (we had a catastrophic experience with rental car drop off). There’s a group of them that help manage the property so there’s always hands-on help. When we had questions about the washing machine Lorenzo dropped by in person as well. They gave us the cool history of the area and building and went through their recommendations on where to go and what to see. Not to mention it’s in the middle of town and you can see the duomo from the entrance of the building. Most definitely will recommend to our friends who plan to visit Florence and will come back in the future!