Beautiful apt in the best location ever, right next the piazza signioria. Would stay there again in a heartbeat ! Had some trouble communicating , partly my fault because responded to air Bnb text which you cannot do , it is not a cell number , it is generated with email . I was able to call her cell , but did not pick up right away , called numerous times , but once I got in touch , she sent someone to meet me right away . Do not hesitate to rent here it was awesome !!! Make sure you have good email connection to effectively communicate through air bnb