Alessandro was a good host. He met us earlier than check in time so we could leave our luggage, he gave us a lot of suggestions of places to go based on our expressed preferences. He set up internet access, even though the listing didn't specify internet. Most importantly, the elevator broke on Sat evening. We tried to give him notice at 7pm , but he didnt get the message until 10pm. He went with a technician that night to fix it. We really appreciated it bc otherwise we would have had to walk down 6 flights of stairs with two in our party having bad backs because we had a very early flight the next day. I would say he was an excellent host. The only small comment is the picture of the Duomo isn't from this apt, but rather from the apt across the hall, which he also owns. But still a FABULOUS location for a stay in Florence. There is a view of the Duomo if you look to the side, but just not the one in the picture.