Francesca is definitely a SuperHost! She was always easy to communicate with by text and met us right on time at the apartment. She was very warm and enthusiastic about her city and offered a binder full of local places to eat and visit. Bonus was a bottle of wine from her husband's family vineyard! The apartment is updated, very clean, safe, and nice and quiet for sleeping. The location south of the river was great. Less touristy but a short walk to the center of the city. The storage closet for after check out is a bonus! That gave us the rest of the day in Florence before our train. Highly recommend this Airbnb!