The apartment was excellent - very clean, comfortable, well equiped and conveniently located to all the tourist sites and shopping we wanted and was an easy walk from the train station. We very much appreciated that it was quiet at night so sleeping wasn't a problem and we felt safe and secure. Roberta kept in touch with us in the days leading up to our arrival and was there to meet us at the door and show us around. We would definitely book again when we are next in Florence. It was great having a home away from home instead of a hotel room. Thank you Roberta!!