The apartment is in a great location next to the Tram stop (€1.50 to town centre in 15 minutes). The area is residential and quiet at night, we felt very safe there too. The apartment is on the second floor and exactly as shown in the listing, it is nice and cool and the shower has great water pressure and we were able to make meals and coffee in the kitchen. The air con was essential! The hosts were excellent at communicating and gave us a list of recommendations for lunch and dinner. A great place to stay in Florence!