Martina and Andrea were there to greet us and help us settle in. They were also always available for any questions we had or if we needed anything. The studio was very clean and well equipped and perfect for a couple. We were very comfortable the whole time. Additionally the location of the studio was perfect, right by the Duomo and in easy walking distance to all the major sites in Florence. They provided us with everything we needed to make our stay the most enjoyable. I highly recommend this listing.