Sabrina was there to welcome us as soon as we arrived and was super friendly and welcoming to her lovely loft apartment. The view of Palazzo Vecchio is spectacular, both during the day and when it's dark. The apartment itself was very cozy, and ample towels, radiators, and blankets were provided to ensure warmth given that it can be so cold during this time of year in Firenze. You do have to climb quite a bit of stairs to get to the loft, so it's not ideal for certain individuals, but for us who had no mobility issues it just added to the charm of getting to the top to see that spectacular view. Location-wise, it's unbeatable as it's right next to Piazza della Signoria, the Uffizzi, Ponte Vecchio, and the Duomo. Would totally recommend.