This was by far my best experience on Airbnb, from start to end.
Communication with Mauro and Andrea was very easy and fast. I arrived 3 hours later than I had initially told them, but they were still there to welcome me, show me the place and give very very good recommendations on what to do, see, eat drink (I later went on a tour in the city and the guide told me the same things as Andrea:). Mauro messaged me during my stay to ask if everything is alright and if he can do anything for me, which again shows how much they care about their guests.
The private room is amazing, spacious, bright and cosy, while the furniture is just mind blowing beautiful. I had everything I needed in the bathroom, while the kitchen and the common area were well equipped as well. During my reservation I had two flatmates (living in the other private rooms for some months) who were very kind and helpful. The place is close to a Carrefour express and also to the center, just 15-20 min of walking.
No way I'll return to Florence and stay somewhere else than Mauro and Andrea's apartament!