Staying at Annette's Charming Suite made a perfect Florentine holiday even more perfect! Beautiful well-thought-out accommodation with everything we needed. But, most importantly, Annette lives up to her reputation as Super Host. She was so prompt in replying to our queries. She and Nuncia, who welcomed us, really wanted us to enjoy our stay and were always on hand when we needed them and that was very reassuring. Thank you so much!