We had the most wonderful time staying in Chiara's apartment. She was waiting to greet us when we arrived (and was very gracious when we were a bit late) and checked in during our stay to see if we needed anything. The apartment itself was beautiful with a comfortable bed and all of the comforts of home! We wish we had more time to stay in and enjoy the space. It was in a great location, central to many of the great sights and places in Florence. We would highly recommend staying here!