Donatella's place was very clean and comfortable. It is located right near the train station making it easy to get to and leaving the city. The location was perfect as we walked to all the city's main attractions. Although it is on a busy street, the place is very quiet and safe as there is multiple entries/locks to get to the apartment. It was fully stocked with all amenities and there is a supermarket right next door. The bed was very comfortable and there was a heavy blanket as the weather was getting colder. Donatella responded very fast to any questions we had and accommodated us for checking out a hour later than normal. I wouldn't hesitate to stay here again and would recommend it for anyone visiting Florence