Great apartment in the heart of Florence, very convenient for up to 4 persons. What you should know : 2nd floor w/o lift, near the famous market (so a bit noisy early in the morning), and the rubbish must be put far from the apartment. But it was not really a big concern for us. The beds were very comfortable (good quality), and this really matters for us. Communication with Giuliana was really great and instructions crystal clear.