Stayed here for 4 nights end of January 2015. Laura and her husband were friendly and helpful. The direction she gave to the apartment was spot-on and we found the apartment very easily, just a short 10-min walk from the SM Novella train station.

The bathroom was very clean and very large for European standard! But the bedroom was a little small - we had two big luggage and two hand-carry bags which we had to use some of the kitchen space and the entrance hallway to put our luggage.

We had some issues with the window in the bedroom which couldn't shut properly and we could feel cold wind blowing in. No fault of the host as we understand it's an old building. Laura's husband was very handy in taping up gaps in the window frame which really helped block the cold winter wind out! Laura was also very accommodating in leaving the central heating on all night, which made the whole apartment including the bathroom warm and nice. Really appreciate that.

There's also a fully-equipped kitchen, including basic ingredients for cooking a simple meal, but as we were there for a short stay, we didn't get to use the kitchen other than to boil some water.

Laura also helped me research for some tours when I was out busy exploring the town. Very kind of her!

Thanks for your warm hospitality and for providing a good place for our stay in Firenze!

Audra & Alicia.