We had a wonderful time in Florence helped by the great location of this apartment, which is in the midst of great shops, bars and restaurants and only a short walk to major sightseeing. (if you're on the train get off at Campo Marte station rather than Santa Maria Novella if you can). Our hosts were friendly and easily accessible. The apartment is new so not quaint but it is really nice, has lots of facilities (washing, hair dryer etc) and everything is fresh and clean.