We really enjoyed our stay at Alessando's beautiful and wonderfully updated apartment! The check in process was very easy and Alessandro was at the apartment to greet us and help us with our luggage. Alessandro was extremely nice and helpful and had prepared some great recommendations for restaurants, shopping and activities. He also showed us how to use all the appliances (many differences from the appliances in the US), Alessandro and was also extremely responsive if we needed something. The apartment itself is very large, very clean. You can tell that Alessandro really cares about the details because the apartment beautifully updated with high quality touches such as very comfortable beds, super soft towels and nice toiletries. The location of the apartment is very central to the major attractions in Florence, and the area was super safe at night. We had as wonderful 3 days stay and can't wait to book this apartment when we come back to Florence!