Alessandro was waiting for us when we arrived in the evening with tonic and lemon as a refreshment. A very nice touch. He spent a great deal of time introducing us to the workings of the apartment, the best places to eat, and how to get around. The central location of the apartment could not be better—walking distance to everything tourists go to Florence to see. His English is wonderful so communication was easy. The apartment is exactly as described.
The washing machine worked great but I didn't realize the door lock had a time delay so when I couldn't open it to retrieve the clothes I worried that it was broken. One quick call to Alessandro solved the problem.
We are a family of four with two grown children. Our children shared the couch hide-a-bed. The king size bed in the master bedroom was very comfortable but the couch bed not quite so much. But then, I think that is just the nature of the beast. Has a comfortable couch bed ever be made?