Tom is a very welcoming and communicative co-host. He also went the extra mile to accommodate our late check-in in person. The orientation to the living space and garden is extremely detailed and still easy to follow. The house is located in a quiet and beautiful neighborhood but still close to most of the tourist attractions so that we got to enjoy the private garden with undisturbed tranquility every time before we got out and after we come back from discovering the city, which is one of the best part of our trip.