Well, all the reviews were right -- Pam is the perfect host, welcoming us right at the start and giving us all the right information we needed to start our holiday in Florence. She left us a few personal touches which made settling in quite lovely. The size was perfect for the two of us and it was a great location, walking distance to everywhere, just enough room, and on a nice and quiet street. The patio was nice to hang out on -- really calming. As someone else had written, the WIFI is a bit spotty for any larger files. But this is supposed to be a holiday, right? Bottom line, this was a great location, clean, a nice size, and amazing host, quiet, and a great value for the money -- spend the leftover budget on a nice Chianti Classico!