Dan was extremely welcoming and friendly, check in was super easy and he helped carry our luggage to the apartment! His dog Ronzo was also there to greet us :) the apartment itself was very clean and modern, I loved the style of it and the rooftop was a beautiful place to relax as well. Dan showed us all the good places to visit and gave us some recommendations that the locals love too! I would definitely recommend this stay for anyone traveling to Florence :)