A very positive experience. First and foremost, Lucia and her family were very responsive to all our questions and went above and beyond to make us enjoy our stay in Florence. The villa was spacious, clean and fitted our needs, as a family of 5, perfectly. The location was very convenient for us, as we came to Florence with a car, yet did not want to drive into Florence's center, and the tram station a short drive from Lucia's place was very convenient. All and all a very positive experience.