We stayed for 9 days in Roberta’s apartment and there are a few things to note.
Initially, Roberta did not respond to my messages so I had to ask Airbnb for support. She was nice when we met, but did not speak very good English which made it hard to communicate in person.
To start with, the apartment is not an independent property but is part of a larger apartment separated into one smaller apartment and two rooms also listed in Airbnb. This makes it extremely loud and busy from the other guests. As we used the sofa in the living room for sleeping too, for several nights we couldn’t fell asleep because of the snoring of the guest next door due to the thin walls separating the two properties. In addition, when Roberta and the cleaning lady were cleaning the rooms, they were extremely loud, yelling, banging, and laughing even after I asked them to be quieter because I was working on my laptop.
The apartment cleanliness should be improved, there was some dust on the counters and bread crumbs on one of the chairs. The floor was also not perfectly vacuumed. When we arrived we found the dishwasher full with dishes – they were clean but they should have been inspected and taken care / placed in the shelves by the cleaning personnel.
There is mould in the bathroom which triggered our allergies.
As we stayed longer, we asked for a spare set of linen and Roberta wanted to charge us with 30 Euros for that, although such a fee was not included in the description.
Plenty of things which were listed were missing – there was no body soap, shower gel or shampoo. At the beginning, there was no iron too. I asked Roberta and she brought one on the same day, but it was just after I was already out for a formal cocktail which was very inconvenient.
There was no coffee, salt or oil in the kitchen, so we bought these and left the remainder for the other guests.
Finally, the description of the place’s location is not completely accurate – it is ca. 20 mins walking from the train station and ca. 30-5 mins to the inner centre.
On the positive side, the neighbourhood is very nice and the apartment is spacious with beautiful views.