What a wonderful and hospitable home this is. Communication was superior. If I had a question, it was answered almost immediately. Check in and check out were a breeze. The apartment is in an excellent location within easy 5 minute walking distance of 2 metro stops. They are an excellent location for airport access and city center is only 20 minutes by metro or taxi.
There are also great restaurants and a grocery store nearby. Having an elevator and AC were also a plus.
When I messed something up with the AC, not only were they quick to respond and help get it fixed, they were gracious and kind.
I would highly recommend this home. I only hope I can return to Florence one day and stay again.