Natasha and Alex were the perfect hosts. They were always in contact and made sure that everything was perfect in the flat for our stay. They met us at the flat and showed us how everything worked and they even gave us a map and a detailed email about all the great things to do in Florence and great places to eat. The flat itself couldn't have been better, it was clean, charming, spacious and equipped with everything we needed for our stay. The location was great, a quiet neighborhood but easily accessible to everything Florence has to offer. I would definitely stay here again and I would gladly recommend Natasha and Alex to anyone looking for a place to stay in Florence