A great experience!
The appartement was very clean, with many useful amenities, and most importantly, right in the heart of the city!
its location was what won us over: one can go out for a walk or a drink late at night and then come home quickly, easily. Similarly, you can book your visits in advance and never be late because the appartement is so close to every main site in Florence.
Another huge plus: the parking lot.
My brother's car is big (a Lancia Voyager), and thus extremely difficult to park in historical towns. But thanks to Donna, we were able to park it only 4 minutes away from the appartement, and at a much cheaper price than if we had used a regular, public parking lot.
Donna was available, patient and kind throughout our stay. I fell ill during my trip and was completely lost as to what I should do and where I should go. But she helped us find pharmacies and a doctor, and I was quickly back on my feet, ready to enjoy the rest of my trip. This kind of assistance is precious!
I strongly recommend this stay if you ever visit Florence, and I will probably return there in the future!