My mom and I took a mother daughter trip to Florence and we had a great time staying in the Pepi Dream. Marco was very good at communicating. He met us at the apartment after we landed. he showed us how everything works and gave us his recommendations to see/eat in Florence. When we had an issue with the internet modem he came out within a couple hours and fixed it for us! The apartment is in a great location being a ten-20 min walk to all the sights. We booked the apartment for location and the Jacuzzi. We really enjoyed the Jacuzzi after long days sight seeing. We used it every night! The apartment has plenty of space in the bedrooms and bathroom. It is located on the first floor of the apartment. There was minimal noise from neighbors and the outside. I am a light sleeper and did use the earplugs I brought with me. I would stay here again for the Jacuzzi and location. Thanks for everything Marco!