The apartment really lives up to its name of an elegant apartment. Elly was prompt in reply and communication with her was smooth. She checked us in to the apartment and introduced us to the city. She was very friendly and informative. When she noticed that one of the toilet does not has toilet paper, she gave us money to buy a roll. However, it would be definitely nicer if we could have more as there were 4 of us staying there for 4 days. Although the apartment was really clean and beautiful, there were quite a lot of bugs. My wife and I had at least 6 bites each for the 3 nights we stayed. The kitchen was well-equipped and we managed to cook two good dinners! Elly was kind and accommodative when we requested to check out slightly later on that day. Overall, I would certainly recommend anyone to stay here as long as you are not afraid of bugs issues.