Moving from Atlanta to Florence to attend school, I booked this airbnb to stay in for the first month until I was able to find a more permanent apartment. Piera and Roberto greeted me with refreshments from their garden when I arrived from the airport, and they showed me around the spacious garden and apartment. We had a bit of a communication barrier as I don't speak Italian yet, but Elisabetta was always available to answer any questions I had. The apartment is just as described, and I felt very safe and comfortable. They allowed me to bring my Goldendoodle, and Roberto even hooked up a hose outside in the garden for me to wash him off after a long day of walking around the city. Since I did not have a car or bike (though they have MoBike which you can use anywhere in the city if you have WIFI), Roberto and Piera took me to the closets grocery, Essalunga, to get some food the first week I was there. I had a lot of trouble trying to find an apartment near school that was in my price range, and Elisabetta and her parents were so so sweet to help me out with a solution. I really loved staying at this airbnb and will definitely visit Piera and Roberto again during my year in Florence. I highly recommend booking this apartment!