Check in was difficult as the girl letting us in did not speak English. Nothing was explained to us about how to use the wash, AC, trick with the front door lock that gets stuck. We did not receive a free gift fir booking over 10 days as advertised. Having said that, our stay was otherwise great. Apt was clean and the AC worked great which was a must after the hot temperatures. Loved the big tub and used it alot after trekking around the city. Apartment is in a great location and made a fantastic home base. Stairs can be killer on tired legs after a long day, but in the end it was worth getting to the top. I'd stay there again.