Rachael was a very careful host and did always respond fast. Check In was also very easy. The flat is really nice. The location is absolutely amazing, just a step from the cathedral. But that means, that there is a restricted driving zone and no parking possibility around in the streets. If you arrive by car, park outside and call a taxi, because there is not even space for dropping of the luggage. There is a garage just below the flat, but you pay 25€ per night and it might be a good idea to make a reservation. We found a free parking slot outside at the river in front of Parco Dell`anconella.
The apartment is very clean, and I always like clear design like this, which gives you room and air to breath. The kitchen is very good equipped and the careful small details are nice, like a small bottle of fresh olive oil and new spices you really like to use. The bathroom is very modern with really bright light. The matrass is a little soft for my taste. It´s an old building in a small old street. But if you close window you get silence. Be prepared to hear the steps from above you. Take ear sticks, if you are sensible. At the end it´s a really good base to spend some days and explore Florence.