Maria was very promptful and able to help us, before and during our staying. The house in very central, near the train station and the principal touristic monuments and places of interest, as also as from restaurants, supermarket and convenience stores. The house also has AC, that is amazing for freezing days.
However, our stay could be better, specially due to lack of cleanliness (dust over the bed, hair in the bed / linen and bath, and dirty dishes on the machine from other guests that came before and that didn't wash it). Those are small things that can be improved for a better experience. Apart from that it was a great and lovely time in Firenze. Hope we can come again :)