Francesca was an amazing host. She was always prompt to respond to my messages. The apartment is in a great central location, yet provides a nice quiet space. We traveled with our one-year old son and she prepared a place for him to sleep, high chair, bib, and plastic dishes. We very much appreciated this. We also enjoyed that the apartment has air conditioning. It was very hot when we visited Florence, and it was very nice to come to a cool apartment at the end of the day. We will definitely stay with Francesca again if we come back.