This was a splendid rental in a clean apartment with a view of the Duomo that we will never forget. Yes the bed was very comfy, pillows were great, the AC worked terrifically well during a heat wave, and Massimo left us a bottle of wine . However the most impressive part is that Massimo cares enough to have instructions regarding fire and emergencies on the back of the door. Thoughtfulness that could save our lives. This is the only rental that I have visited that truly cared enough to go this extra step. I wish I could give 6 stars. I highly recommend this rental.