Bernardo is a very warm, welcoming host! The apartment is perfectly equipped with everything you'd need for a comfortable stay. THE LOCATION CAN'T BE BEAT!!! Right across from a magnificent historic building with live orchestral concerts some evenings. There was some noise at night but any apartment downtown Florence will have some noise I believe. It's what you pay for being so perfectly located. I had a wonderful time and would wholeheartedly recommend Bernardo's apartment.