Great apartment in a great neighbourhood. Alessandra was very warm and welcoming, the apartment had everything we needed... clean and fresh, comfortable bed, TV, wifi, coffee, washing machine, dishwasher... everything! The neighbourhood is great too. 10 minutes walk to Ponte Vecchio, and just around the corner from the Piazza San Spirito, with some great bars and restaurants in case you don't have the energy to walk back into the city centre. The only small negative was the stairs... the apartment is on the third floor and there is no elevator, but that's a small grumble and for me it really didn't matter that much.