The apartment is up a few flights of stairs, but it's worth it - beautiful, cozy, and has great amenities. The location couldn't be better - easily walkable to all the sights in central Florence. Ilaria was a wonderful host - she was available at the apartment when we arrived and welcomed us with lots of great information. Best of all, she even helped me book a very early-morning taxi when my flight was changed, which was so helpful and appreciated. Highly recommend!