We did not end up staying at Duccio's, though I'm sure his place is fabulous! However he's been a great host and would definitely recommend him. He got in touch about three months before our stay to let us know that there's been a double-booking, and straight away offered a similar flat just round the corner. He sorted everything out with the owner, thus we did not need to worry about rebooking...etc. He also gave us the option to cancel and find our own alternative flat, but we decided just to go with his suggestion, as the place looked nice and it did live up to our expectations. Before and during our stay we could stay in touch with Duccio and his sister and they helped us sort out all issues during our stay promptly and efficiently.