Luisa's apartment is a beautiful duplex-style apartment right in the heart of Florence. I stayed there with my mother and sister for one week and we were very comfortable. A few highlights include: a spacious living room and dining area where we had our breakfast and dinner on some nights. Comfortable beds and pillows. A washer inside the apartment was great since we stayed 7 nights and could laundry some of our clothes. Air conditioners in every room! (which is unheard of in Europe) Weather was much hotter than we expected so the A/C was so appreciated! Finally, the location was incredible -- we were walking distance to all the sites and shopping -- and amazing restaurants right on the block. Having a mini-supermarket right next door was really convenient as well. Eletta (Luisa's co-host) was very responsive to us as well. Just a couple things to be mindful of: you need to ascend a slightly narrow staircase to access the 2nd bedroom so could be challenging for any guests who have mobility issues. I also removed one star because we had some drainage issues our first two nights so it was challenging for the three of us to take a shower. But overall, we had a great stay!