Stefano and Patrizia were very welcoming when we first arrived in Florence.
They had everything you could need inside the apartment. The location is minutes away from what you would need (i.e. groceries, laundry, etc.).
I had to make several adjustments to my reservation and Stefano was prompt to respond and it made it very easy for me.
The hosts are wonderful people. They checked in on me when I was staying alone which made me feel very safe.