Laura was a great host. The apartment was well appointed with a kitchen and the essentials we needed to cook a few meals. Great wifi, and two clean and comfortable bathrooms. The location was walking distance to everything we wanted to explore in Florence, which was perfect. The downside to being close to everything including a very close piazza, it also comes with an extreme amount of city noise. We stayed 4 nights mid week and were quite shocked with the amount of yelling, singing, truck noise, etc in the middle of the night. Obviously this is not Laura’s fault and it’s out of her control, but come prepared with earplugs. We experienced an issue with check in but Laura was able to accommodate us, which we appreciated. There are quite a few steps to reach the apartment however there is a small elevator available which is very helpful for luggage.