It was a shaky start, but Marella is a wonderful host that I would definitely stay with again. The boiler in the building quit working the day before I arrived. She informed me the day I arrived, and said that I could choose to stay elsewhere that night and get a refund as it would take up to a couple days to get it fixed. I chose to wait it out, and Marella provided a space heater to keepe comfortable as well as a partial refund for the days I was without heat and hot water. It's a great location, the comfiest bed I have ever slept in, with thoughtful touches like cooking spices, coffee maker, extra set of towels, Netflix, and a very thorough manual to everything from emergency numbers to the best rated restaurants in the area. Also loved having a washer in unit since I only packed 4 outfits for 2 weeks! During my stay the first two weeks of December, the Christmas market was just steps from the front door. Great spot for some non-Italian fare and gift shopping. Some things to note: there are mosquitoes even in winter; it is the first residential level so folks upstairs can be quite loud at various hours of the night packing, moving furniture, vacuuming, partying; it's an echoey building and the metal doors are very loud, the room for snot get as much natural light as you would think - which doesn't help with jetlag. These are all physical realities of the building/location of the apartment and do not reflect on Marella as a host, but are important to know beforehand.