Cris was a super host: very sweet and made a special effort to accommodate me. Her apartment location is conveniently located in the centre of town, making it the perfect base from which to explore the city. She is correct in her posting about being 4 flights up (around 100 stairs), so if you have a lot of baggage, leave it at the station. I had a great time staying with Cris and enjoyed my stay in Florence. I wouldn't hesitate in recommending her.