We had a great experience at Angela's place! The location was fantastic and easily walkable to anywhere we wanted to go in Florence. There is an elevator in the building which was great for our luggage and for the stroller we took for our daughter every time we left. She provided lots of information upon check-in, including some great restaurants to try. There was a crib made available for our daughter to sleep in and very quick communication from Angela when we had questions. She even booked us a taxi to the train station after check out. The only criticism I would have is that there is only AC in the bedroom, and since the temperatures rose to 38 degrees the first 3 days we were there it was quite hot in the rest of the apartment (even with a fan). Other than that we really enjoyed our stay, and would recommend her apartment to anyone.