The three stars is for the potential of this apartment. The location is excellent. There are many good restaurants nearby, and all the major sites are walking distance. The bathrooms were newly renovated. There are three bedrooms and a kitchen (but no living room, so there is no place other than the kitchen table to hang out with the rest of your company). One of the rooms has a separate space with a desk, which is a great space to work if you are working remotely. The internet is also fast enough to work. he elevator is great for people with limited mobility. We were traveling with my parents, which was the reason why we picked this place. Anisia was also flexible with the check in time.
However, there were many basics that were missing in the kitchen (e.g. a sponge to wash the dishes, paper towels, a coffee pot, a sharp knife etc.) which made it difficult. Also the stove was not working properly when we were there, we had to turn on and off the circuit brakers before turning it on. We seemed to be one of the first guests who stayed here, and hopefully the hosts will add those so that the experience can truly be a luxury experience.
Finally, our check out experience has not been good. The checkout time had been written as 11 am when we reserved the place and the app showed as such (I have the original reservations emails and the screenshots of the app). But the host sent an message at 1 am (yes, in the middle of the night) before the checkout saying that we needed to leave at 10 am. When we pointed out that it says 11 am on the app, there was no response. Just they changed the time on the app and then sent the cleaners to the apartment at 10 am, which was not cool. Thankfully we were almost ready, and the cleaners were kind enough to wait 15 mins.