Alessandra and Stefano were fantastic. Were greeted at the station and helped carry our luggage to the apartment, and given thorough, detailed recommendations on what to do/where to go in Florence. The location is unbeatable with the city center at your door step, and the apartment was exactly as advertised, beautiful and super clean. Beyond that, the hosts were always reachable via WhatsApp and attentive to any comments. Great, highly recommended stay.