There was no heat or hot water for the first 24 hours of my stay. I had to sleep with all the clothes I brought on because the apartment was so cold. I messaged the host asking to come fix it as early as he could and no one was sent until after noon the next day. I had trouble communicating both for check-in and check-out. I'm not sure how many hosts there are but I was messaged on email, text, and airbnb by several different people asking when I would be checking in and even once I had responded to at least three messages I was still receiving them from different emails and numbers. It was very confusing and a little unsettling. Other than that the apartment is very clean, nice, and in a perfect location.