Alain is such a sweet guy, as are his wife Irene and his friend Vieri. If you need to contact him, he is always available. Alain was very helpful with directions as well as tips for affordable places to shop for groceries and eating out. The apartment itself is very clean and comfortable. Alain has put his artistic design into this beautiful apartment which is centrally located (around the corner from the Duomo) and walking distance to all the sites. It is ideal for 2 people but can actually accommodate 3. At first it was just my mother and I but on the last night my daughter stayed with us and slept on the sofa bed. The bedroom has a queen sized bed which was very comfortable. The courtyard is gated and the neighborhood is quiet and felt safe even coming back at late hours of the night. The picture does not show much of the bathroom but it is actually quite large and comfortable. I miss this apartment already. I highly recommend it. Alain, thank you for your hospitality! :) I hope to return one day.