Gio met us when we arrived and was so friendly and helpful, he even carried my bag up the steps for me. The place was sparkling clean and all of Gio's suggestions were so helpful. We really felt at home. Also, we forgot that the place had an air conditioner, but that turned out to be amazing, as it was 90 degrees each day we were there. If we go back to Florence, we will definitely stay with Gio and Mary again in the future.