First time in Florence, very beautiful city and the apt was very nice. It is a small place, but very roomy. Very clean, it's a pretty apartment. There are stairs you have to walk up, so if you are carrying a lot of luggage, good luck. All stuff was available like washer, dishes and stuff. The only thing is that the hot water shower only worked a little bit like 2 minutes. There was no TV and no toilet paper so make sure you buy some. Over all I would recommend this apt to stay.