MONIKA was helpful and pleasant host during our stay. She responded promptly to our questions. She even went out of her way to be accommodating during the check-in process.
The apartment is in a convenient area close to the Duomo di Firenze and the Piazza del Mercato Centrale.
There was a miscommunication with FLORENCE CONCIERGE concerning the check in time / readiness of the apartment. Outside of that everything else went well.