To be fair it was a last minute booking and we were happy with the room / studio. Spotlessly clean and ready to roll! A little bit disappointed that the hostess did not speak a word of English and it was almost impossible to get any relevant or useful information from her. We were also asked to leave by 10 am despite the fact that the listing and all the paperwork in the studio said check out was at 11 am! However, the studio was roomy and light, the a/c worked beautifully and as I said was spotlessly clean. On the negative side, the studio was way out of the centre of Florence and felt like a 4 star hotel room, rather than in the true spirit of AirBnB, like someones home.