We were greeted by Eleonora. She showed us around and explained how things in the apartment work. The apartment is very clean and comfortable.
The elevator was a big plus for us as my daughter was travelling with us and she was In a wheelchair. The location is excellent with lots of restaurants and shops near by. We traveled by taxi a number of times and there is a taxi stand near by. Each time we phoned for a taxi they arrived in 2 minutes.
Overall we had a great stay in Florence.