Andrea greeted us upon arrival and was wonderfully helpful and friendly getting us settled in! There is an elevator, which is helpful because the apartment is located on the 6th floor. The apartment is tucked away in a small piazza, right off a main shopping street in Florence; an absolutely ideal location from which to walk to many other destinations. Only about a block from Ponte Vecchio and tons of attractions. The piazza has a small sandwich/cheese/wine store called Lombardi, which appears to be a chain. We picked up bread there on numerous occasions for our own appertif and it was good and very convenient. The pictures of the apartment were perfectly accurate. The apartment is awesome!! The balcony/veranda previously described in other reviews is a perfect place to relax and have a glass of wine. It was definitely our favorite accommodations during our entire 2-week trip. Andrea was excellent at showing us all the amenities and providing us with maps, brochures and recommendations. He was beyond accommodating for and needs we had and we would highly recommend this apartment but also Andrea as an air bnb host for any property.