The apartment was spotless. Nice touches like coffee and biscotti, books about Florence and a binder with restaurant and tour information. Location was great, within walking distance of most Florence attractions and dozens of what looked to be great restaurants. We took a few of Leonardo's restaurant suggestions, and they were awesome. Check in was very smooth. Leonardo met us there at the exact time we had agreed on and filled us in on the particulars in the apartment. We very much enjoyed our stay.