We visited Florence for 4 days on a 2 week trip around Italy. Elena communicated perfectly directions from train station and met us at the apartment. She spent 15 minutes giving us recommendations and chatting on arrival, amazing chocolates and a bottle of red wine were awaiting us. The decor is funky and modern. We did not use the kitchen facilities while we were there but it was well stocked with whatever we needed if we did. A folder is left in the apartment with lots of favourite places to eat, drink, shop, have ice cream etc. These are also indicated on a map included. The location is a perfect base for exploring, literally 30 seconds from Vecchio and Uffizi. It made for a wonderful stay in the lovely city of Florence.