Federica was very responsive to all emails that I sent. The apartment was exactly as pictured, even roomier than I thought it would be. The Oltrarno is a quiet part of the city, but still close to everything. We took the bus only three times during our entire stay: once with our luggage and then to and from Piazzale Michelangelo. Federica was very attentive. She supplied a fan for the late-August heat and maps to the city. She even printed a couple of "vouchers" for tickets to museums that we ordered online. I wish that I spoke better Italian! Thanks for hosting!