Laura is great to work with. Our train was late and we were two and half hours late. She made every effort to help with our long day. Laura had a bottle of water and some juice as well. She even had some maps and activities to do during the stay. The flat is in a great location. 10 minute walk from the train station and near the center of the town. There is a great restaurant just to the right of the building which had just opened. We walked to most of the sites with in 15 minutes. Michaelangenlo park was about 20 minute walk. The flat has a very comfortable atmosphere. I would stay here again and would recommend it to my friends.