My daughter and I came to Florence to celebrate a special birthday, and the trip was nothing short of fabulous! A lot of this had to do with our stay at Gaia's. She and her extended family made us feel so welcome and at home here. Gaia's apartment is exactly as featured..wonderfully situated in the city close to everything, spotlessly clean, well equipped, and comfortable. Gaia was also extremely accommodating with a prompt refund when a snowstorm delayed our arrival a day. We highly recommend this wonderful AirBnB for your stay in Florence! Jane and Jordan R.