Prior to arriving, Mauro was very easy to communicate with and responded promptly. He ensured that he was available for our arrival and the check in was seamless.
The location is absolutely fantastic. Just up the street from the Duomo and right in the heart of Florence, we were able to walk everywhere easily.
The room was very clean when we arrived and everything was ready for us. The room was very spacious and cozy! As Mauro and Sharon mentioned, it can be a little noisy at night but we didn't have a problem sleeping throughout the night. Those that are light sleepers may want earplugs but we didn't find the need. You also have your own bathroom with shower which is always nice.
Mauro and Sharon were pleased to offer recommendations and really let you do your thing. It was a very enjoyable and peaceful stay. I would highly recommend this stay!