Gianluigi and his wife thought of everything for this apartment! They had supplied the apartment with toiletries, laundry soap and clothes pins for the little washing machine, scented bars of soap and little bags of lavender tied to the bath towels, a hair drier, maps and tourist books, etc. Luisa was so sweet and kind explaining everything to us and was very available if needed. The shower was problematic the first day but fine the second and the tub was super deep and luxurious. The street was a tad noisy at night but the location was ideal because it was super close to all attractions (a stones throw to L'Accademia), without being right in the hub of all the tourism. Breakfast was provided and was fantastic and plentiful. Good value for money and would definitely stay there again if we ever return to Florence!