We had a wonderful stay at this lovely home of Mauro and Veronica. They both meet us in the apartment to show us around and are very nice. Told us to call if we needed anything. The location was great we walked to all the sites or took the bus that stoped in front of the apartment. The area was safe. The apartment is one flight of steps up and was very secure.This is a perfect apartment for a family.The air conditioning worked well and so did the washing machine. We watched english TV and had wifi. They left us a bottle of wine, fruit and bread. A good grocery store was close. We would stay here again. This was a great base for our time in Florence.