Michela was very responsive to our needs. When we first arrived, we had an electrical and toilet problems. The electrical problem was fixed the next day. The broken toilet was not fixed till 3 days later due to the weekend. Not a big deal.

Overall, the apartment looks just like the pictures. It's very spacious and was able to accommodate 9 of us very comfortably. Everyone had nice things to say about the apartment ranging from decor to location, no one said anything negative. It is a great apartment for any family or large group. I highly recommend this apartment. I would definitely stay here again without hesitation. One of the travelers commented the apartment really made the trip special for him, since it was so close to everything. It gave him a sense of what it feels like to live in city center of an Italian city.

The location of the apartment is perfect. You can not ask for a better location, 2 minute walk from Duomo and city center. Ten minute walk to the train station, very central. We did not take the bus or taxi since everything is within a 10 minute walk.