Claudia and Elisabetta's room was beautiful and they were wonderful. The apartment was very well designed and clean; lots of space with air conditioning (huge plus). It had a great location that was ten minutes walking distance to city center near the Duomo and fifteen minutes walk from the train station. No problems with safety and noise, the area was perfect. Upon arrival we were greeted promptly. Claudia offered up great suggestions on where to eat, local restaurants, coffee shops, etc., and also provided us with a map/directions to all of the main Florentine attractions. My sister and i's stay there was fabulous and we only wish we could have had more time there! I definitely would stay there again in a heartbeat. :)