Where can I even begin. This was among the best Air BnBs we have ever had in all of our travels. Aside from this apartment being absolutely stunning and the BEST view in Florence (believe me), Francesco felt more like a helpful friend than anything. Upon arrival he was there waiting for us and thoroughly explained everything for my family and was so incredibly kind. Anytime leading up to the trip and during our stay he answered our questions within minutes. His responsiveness was incredible and he was the most helpful host we have ever had. He is an ideal host, and caring, helpful person. We can’t wait to stay again. Grazie Francesco!