Donna's place is nice and in the heart of Florence. She took care of our parking situation since she's a resident of the old city and has access to the parking around her building so no issue there. Apartment was clean and functional. It was cold when we arrived but Donna was reactive and helped us figure out a way to heat the room. The split unit in the living room wasn't working so we couldn't heat that part of the apartment but that's okay since we didn't stay long so we didn't feel it was an issue for us but I'm sure Donna would have taken care of that asap if we would have stayed longer. Everything is in walking distance from her place so that's a big plus. The only thing you'll find hard is climbing 3 sets of stairs to get to her apartment since it is an old building, there is no elevator so with the luggages it was hard. Overall, it was a good experience and we highly recommend Donna's place for a trip in Florence.