My husband and I stayed for three nights coming from first stop in Rome. As a host, Francesca is super responsive and willing to work with you! About a week prior to our check in date, Francesca reached out to coordinate our check in time with her helper since she was out of town. Our check in was very smooth and easy. We loved the location as this was our first time in Florence and it was literally a less than 5 minute walk to the Uffizi gallery, therefore very close to the Piazza della Signoria, about 10 min. walk to the Brunelleschi Duomo in the Piazza del Duomo; however also accessible to the Ponte Vecchio and other side of the Arno River. There are no shortage of restaurants, trattorias, cafes, food stands, gelateria, to choose from.
We loved the the spaciousness of the flat. The bathroom had great shower pressure; there was ample storage in the hall to hang and store clothes. The bed was comfortable. I enjoyed the sitting area that was open to the kitchen with a washer-dryer combo, which I made use of as we were at the point in the middle of our trip where doing laundry was helpful. It came with English instructions (along with other languages).
My husband was rather sensitive to the fragrance sticks inside and Francesca was super responsive in spite of the significant time zone difference. She was very understanding and allowed us to temporarily relocate them; we kept windows open which eased his sensitivity. Other than that there were no other issues and had a wonderful stay at Francesca's. Francesca is an outstanding host and her place is lovely!! Grazie mille Francesca!!