We had a great stay at the apartment. The host was very nice and extremely accommodating. The place was exactly what we needed. We had a little problem with the water heater, the water was cold when trying to shower. We figured out how to turn it on. Just a word warning - even with the water heater on 100% & working - there was warm water in the shower for no more than 10 mins. Not a huge deal to us but maybe to those who like long hot showers. The location could not be better!! 12 min walk from train station and no more than 20 min walk to anywhere else in Florence.