Right from the start, Filippo was in contact to make sure we had everything we needed including guides to the city, lists of attractions and an alternate contact for when we arrived in case anything went wrong! The apartment was clean, incredibly comfortable, and spectacularly located near everything we wanted to see! Comfortable, cool and charming, the place was wonderful to stay at, and made our time in Florence very enjoyable. I'd highly recommend staying here - I know we would again in a heartbeat!