Overall our stay was nice and we enjoyed Florence very much.
We had some issues with the lavatory and then, when opening the street door the key broke inside of the lock which had to be changed. I found it a bit pricey which I respectfully told the owner and she got angry. Then I met her in person and she was very nice and everything was settled.
On our way out, we cleaned the floors and cleared the area as much as possible to do so, so we moved some things.
We’d bought some food and stuff that were new and didn’t want to throw away so we left some things with the intention of them being used by someone should they want to, and she was so aggressive about it.
I didn’t know we had to clean the dishes (which were 5, it’s not like it’s a very equipped kitchen) and then we gathered the garbage in a couple bags and left them near the entrance.
We didn’t take it all out as the closest garbage can is a couple streets down and we were full of luggage and were running out of time but never thought it would be SUCH a problem for her, she texted me being kind of rude about me as a person but anyways, it was a nice stay just make sure you leave everything in a perfect state.
The person that helps her with the place (Catrina) is a very nice lady and helps with whatever is needed though.