It was a wonderful experience living in Annette's apartment, it's clean and tidy, the room is decorated with class and is well equipped with enough things I needed...when I arrived, Annette's husband, Ulisse picked me up near the station and helped me with luggage, they are very thoughtful and helpful by giving me detailed information of the city and introduction of the apartment..they know I'm traveling alone, they send me greetings everyday to make sure I'm well and safe and even asking if need any help from them..when I failed to book the ticket to Uffizi Museum, Ulisse helped me to reserve online...really be taken care of...I highly recommend Annette's apartment...Oops almost forgot to mention I live the bed and pillow most because it is so comfortable and clean:)) If I back, I would live here again!