Claudia went above and beyond for our stay. Our arrival to Firenze was around 12 due to our train time from Venice and she allowed us to not only drop off our bags, but also allowed us back to the room for early check in around 1:30 to change and make it for a 2 PM wine tour. The apartment is beautifully decorated with tons of natural light and many plants. Also loved how environmentally friendly Claudia is- almost all products in the apartment seemed to be sustainable. There is air conditioning which absolutely came in handy given we were here in July with temps in the mid 90s. She gave us a list of bars and restaurants around the area as well as provided some welcoming snacks and espresso to have in the mornings. Also very useful was the easy to use washer machine with (sustainable) detergent that smelled wonderful! There was a huge drying rack that we were able to use as well. FYI there is a 4 (small) flight walk up but on our opinion totally worth the climb. We loved staying at this beautiful Airbnb and would highly recommend it! Grazie a mille Claudia!