This place was not as expected. It was not very comfortable. The kitchen was not nice. The bathroom was very small & had a lot of dust & dirt. There were only 2 towels, no wash cloths. A blow dryer was there but did not work. We were having trouble with our other appliances as well. I called to advise Matteo of this problem & he sent us to a grocery store to find another adaptor. They did not have it but we found an electric shop & the man there assisted us. No one followed up with me on this problem. Only one roll of toilet paper was provided. We had to run out & buy some right away. The lighting was not great & only one window up in loft area so not much light comes in. Felt closed in. Additionally, & most importantly, the steps to the loft are narrow & steep with no guard. There is a hand rail but you can fall right off/through. The bed is up in the loft &, again, no guard from falling. It is dangerous - you could literally get out of bed & fall 20 feet if you are not extremely careful. Also dangerous is a big beam from ceiling in between the bed & stairs & if you don’t remember to duck every time you walk by you can bang your head hard, which happened to both of us. If you need to use restroom during the night this is a problem because you have to go downstairs. It was disappointing, especially for a first time in Florence & attending a wedding there. Matteo was very nice when we initially met with him & Fedrico always responded to emails before we came but, unfortunately, the apartment was below our
expectations & put a damper on the Florence part of our trip.