We never met Luca but he always answered messages promptly and informatively.

Someone was waiting for us at the apartment and everything was handled professionally. Apartment is wonderful and location is amazing. Kitchen is a little small but serviceable, there is a nice table to work and eat in the living area. Furniture is clean and comfortable.

WIFI was fast and had a good signal, perfect if you need to check-in to work or skype back home.

Had a great time there, would recommend to friends and family.