Totally in love. Such a perfect location, being within walking distance of everything you need, right in the heart of the city. We didn't get to meet our hosts, but communication with them was quick and easy and the check-in was perfect, having a keypad lock instead of a key. Everything we needed was provided and the equipped kitchen with espresso (for us coffee fiends) was an added bonus! Would totally recommend for an authentic Florence experience :) 10/10.