This is a lovely, bright flat, perfect for a stay in Florence. Carlotta greeted us upon arrival and told us about what to see in the city. She was very welcoming! There was juice and cold water in the fridge and some coffee, tea, and cocoa in the cupboards. The apartment was clean and bright, and very homey. The washing machine, wifi, and hot water all worked well and the bed was comfortable. One thing to be aware of is that the apartment is a bit up a hill, not ideal for someone with mobility problems. The neighbourhood is very nice though and the location is ideal because it is far enough from the busy touristic streets to be quiet, but also only 2 minutes away from the ponte vechio. Overall we were very happy to stay here and would love to stay here again if we come back to Florence!