Francesca's apartment was a really great experience! First, the location—it's close enough to the train station so that we could walk easily carrying our backpacks, but also close to the center area of the city and all its sights, and at the same time very quiet. Then the check in—Francesca told us exactly how to find the apartment and was waiting for us when we arrived. She was also flexible with check in and check out, which was very helpful to us. Then hospitality--she oriented us to the city, gave us a map, and suggested some places to go. Then the apartment itself—it was spacious, clean, comfortable, and had air conditioning—which was great because it was nearly 30 degrees outside. And the kitchen was very useable, with all the things that we needed to cook meals. Also, there is an elevator for anyone not wanting to carry luggage up two flights of stairs. Overall this was a truly excellent Airbnb experience.