Giovanni was warm and on time. The apartment was easy to find and in a perfect central location in Florence. Giovanni gave great restaurant recommendations and the flat had everything we could need for cooking some nights (pans/microwave) etc. Couches are comfortable to relax on, the art books were lovely. Again, the location was just perfect, we could go to a gallery, then come home for a bit and go out again, so very relaxing way to see a city. And there's a lovely supermarket nearby, so great way to save money on some meals.