Clementina responded immediately to any and all email correspondence. She was waiting outside the building for us when we arrived. She couldn't have been a better host.

The apartment was magnificent with the description of the apartment being an understatement of the beauty and luxury of the space.

Clementina provided little extras that were unexpected, slippers, drinks in the refrigerator soap and shampoo, etc. The bed was very comfortable.

The apartment, being in the center of Florence could be a little noisy, but that's what happens in a city. The Wi-Fi was excellent.