Andrea was very attenive and left us plenty of local tips, which is highly appreciated by my boyfriend and me, as we like non-touristy spots. The place itself is extremely nice, high tech and clean, has an A/C and an elevator, which proved to be vital during our stay in Florence,and of course, a personal touch-he left us a bottle of wine, so cute! Location-wise it is perfect,close to all main attractions and nice area of cafes and restaurants. I recommend it strongly, we are definitely coming back! 😊