Alessandro is amazing!
He made my family of seven and I feel that we were staying with a family and not just at his home. Caring to the last detail. He provided a detailed and personalized set of recommendations for places, restaurants and cafes. His fridge was filled with basic needs for people arriving from a long trip. Even gave us our first tram tickets! And moreover he followed up on our transportation to the airport and was willing to make two or three trips back and forth should I face any issues.
His home was our home away from home. It had all the amenities we needed.
We were all touched by his care... He really made our trip to Florence much nicer than it would have been.