The apartment was perfect. Due to a delay with the train arrival and us getting lost getting to the apartment, we were about 30 minutes late. However, Leonardo was there waiting for us. He graciously offered to take my wife's luggage up the 5 flights of stairs. He then spent a fair amount of time giving us a tour of the place, telling us how things work, and providing us with restaurant recommendations (we actually tried a couple of the places and he was spot on). Since we spent New Year's Day in Florence, Annalisa and Leonardo left us with a bottle of prosecco (thank you!). The apartment was everything we expected - clean and comfortable, and very stylish and immaculately decorated. I like that fact that a small key controls the power of the apartment (I think it's important to conserve energy whenever possible). The soaking tub was an added bonus. What's best is the location of the apartment, which is centrally located and near all the sites. In fact, we were able to go back for rest in between visits to different sites. It's also very conveniently located near the train and bus station. We also felt safe at all times.

All in all, we loved the place and would no doubt stay here again the next time we visit Florence.