We didn't get to meet Sharika personally but she was very helpful and quick in responding to messages. Sandy, her sister, checked us in efficiently. The place was really conveniently located to Firenze SMN station and all the main attractions Florence has to offer, and we didn't find the noise levels to be too obstructive at night. The apartment was also well furnished and spacious. All in all we had a great time in Florence, thanks Sharika!