Pierpaolo was an amazing host. From booking to check-out, he was always incredibly detailed and thorough, very warm and welcoming, and readily available to answer any questions or help with any issues I had. Even before I arrived in Florence, he provided a list of recommended activities and offered to arrange them for me. In addition, he also booked a dinner reservation my first night there, which was incredibly helpful. He couldn't make it in person to help me check-in, but his girlfriend was equally wonderful--she provided a map and took the time to point out all the must-see places and provided restaurant recommendations. The apartment itself is beautiful and even better in person and in a safe neighborhood with a police station just down the street. About 5 mins walking distance from train station and 10-15 mins to the Duomo. It's the little details that count, such as his providing a large bottle of water, carton of orange juice, basket of fruit, and a bottle of wine to welcome you to the apartment. I needed an adapter and he took the time to bring one over for me. When I was checking-out, Pierpaolo was installing a new Bose bluetooth speaker for his lucky future guests! I 100% recommend the apartment but also experiencing such a wonderful host as well!