This is a fantastic apartment for a short stay in Florence. I stayed with my husband and 1-year-old for two nights and we found the place comfortable, convenient, stylish and easy. The black-out blinds and air conditioning were a great help to us and we appreciated the powerful shower (though there is no bath). Best of all was the pretty, quiet courtyard for eating al fresco and toddler playtime. It's in a good location for peace and a bit of respite from crowds, though the street hasn't much character. We didn't meet Chiara but her cousin Stefy gave us a wonderful, personal welcome.