It was an absolute pleasure staying at Chiara's place in Florence! Chiara was communicative and extremely responsive, giving us helpful information about transportation before our arrival. Though unfortunately we did not get to meet her, her cohost Silvia greeted us when we arrived. She was organized, and was easily contacted when we needed her, and gave us some good recommendations for food nearby. The apartment itself was perfect! Spacious, clean, and comfortable, and located just minutes away from the bus stop/taxi stand. We throughly enjoyed our stay at Chiara's place, and highly highly recommend it to anyone visiting Florence!