Irene and Alain were incredibly welcoming to us when we arrived in Florence! Our travel was delayed by several hours and Alain was so flexible with our check in time to the apartment. He was ready and waiting for us to arrive and showed us everything in the apartment. There were maps of Florence, a book about museums and things to do, stocked with coffee and tea, etc. The apartment was perfect! There was lots of space and we appreciated having a washing machine to do some laundry. Everything was very clean and neat. The apartment was in the perfect central location. We weren't more than a 10-15 minute walk from just about everything in the heart of Florence. The neighborhood felt safe and was very close to lots of shops and restaurants. We would certainly stay here again in Florence - thank you Irene and Alain for your hospitality! We loved our stay!