Anna is a super nice and relaxed person, who is ready to share with you her great knowledge of art and history of art and Florence, but will also leave you alone if you prefer so. Her appartment and room are beautiful, comfortable and - despite located 10 min walking from Duomo - very quiet. The garden is refreshing and so are the 2 cats :). To me, Anna and her open door personify the noble idea of arbnb; I will always recommend her.