I arrived in Florence for the first time in 25 years and Antonella had already texted me how to contact her and how best to make my way from the airport. The lovely apartment in a quiet, but central neighborhood was easy to find and I was greeted and oriented quickly and thoroughly by Antonella's partner, Gigi. The apartment is exactly as described, spotlessly clean, tastefully decorated, and I felt immediately secure and delighted to be here. There was a large bottle of water in the fridge and some samples of teas on the counter. A grocery store is just around the corner. Information about Florence and recommendations for dining and cafes are also provided. What a lovely welcome! The kitchen is furnished with everything necessary for preparing simple meals. I left after 3 days for a week in the Tuscan countryside and returned here for 4 more days when it had turned a bit colder. The heating system kept me quite comfortable and is easy to adjust. The laundry machine was very welcome after my week in Tuscany, and I had the sense I was returning to a familiar and very pleasant place. Anyone should consider themselves very lucky to be able to rent this charming spot and to meet these lovely, warm people. They seem to have thought of every detail, were easily available by text if I had any question, and even helped me to carry my embarrassingly heavy luggage up the stairs. Unreserved, hearty recommendation!