We kept in constant contact on our trip to Florence and our host was waiting for us on the street outside the apartment to direct us in, help with our luggage, show us around the apartment, its facilities and then to our secure car parking spot, very helpful indeed.
The apartment was as described very cosy, very clean and had all the facilities needed for a comfortable stay, we were most impressed.
The apartment was right across the road from bus stops that took us quickly and cheaply to the heart of Florence. It was a quiet area so sleeping was no problem.