Michele was very communicative and helpful, and the apartment was an easy place for home base. We met at the apartment as scheduled, he familiarized me with it, then he helped me map out places to see, eat, and drink (this was my first time in Florence and this information really helped me set up my schedule). During my stay, he checked in to make sure everything was okay, and then had a simple check out. He's a happy host who appreciates his guests.