Ale was great!
Our daughter was under the weather so we came to Florence early to meet a pediatrician and Ale was very accommodating and the communication was great.
She was on time and provided a complimentary bottle of wine and some biscotti as a welcoming present!
She also had an amazing map and attractions made as well as a binder with good information (we didn't use this as it was our second time in Florence, but would be an amazing guide if you have not been to Florence previously)!
Description is accurate to the tee - 47 steps to get to the second floor!
Thank you for everything Ale!