All around a great place to stay! Eleonora was so welcoming and gaining access to the apartment was seamless. The apartment is in a terrific location - easily walkable to the super touristy spots (Duomo, Uffizi, etc) as well as plenty of nearby great places to visit too (sites/restaurants/parks/piazzas). Be sure to have a meal at Trattoria dell'Orto while there - right across the street and one of our best meals. In terms of comfort, the apartment is on the street but very quiet. It's clean, the air conditioner worked very well as did wifi. The master bed was comfortable with plenty of room in general throughout the apt for the 3 of us (one being a very active toddler). A nice surprise - there was a local guide book (we didn't bring one) along with a variety of helpful restaurant reco's laid out in the apartment. We highly recommend staying here -- and we look forward to returning one day!