We had no welcome from our host as we never met her once in the four days . When we eventually got her on the phone she was or very pleasant. Luca who came to clean the appartment was extremely nice and he assisted us in bringing up the luggage.
The advert did not say that the area was restricted to vehicles, did not explain that the numbers in the street are either red or blue and local shopkeepers did not know where it was.
The advertisement omitted to state that the appartment was five narrow steep flights up without a lift, totally unsuitable for the elderly and families with small children.
The basin in the main bathroom was permanently blocked and another flight of stairs to the terrace was difficult.