Great stay! Michele was responsive, sent us a cool map from the train station to the place, and was there to meet us when we arrived. He was friendly and welcoming, showing us around the space and making sure we knew how to work the locks, air conditioning etc. The space is quite amazing - it would be perfect for a couple. You have your own Florence apartment in a truly amazing location. Piazza San Spirito is just a block away and was packed with locals and night time energy. And wandering across the bridge puts you right in the heart of it all. It's a comfortable space and as described - the internet worked great too. Recommended!