We never got to meet Barbara I person but she did he someone there to let us in and show us where to eat, buy go groceries, etc.... Anytime we needed to contact Barbara she always got back to us in a timely manner. The apartment was in a fabulous spot, walking instance to everything we wanted to see and do. Our experience in Florence with the Ponte Vecchio View was a treasure we'll remember for a very long time!

Lori