Prior to our arrival the communication was brilliant, no worries from us about if we would get lost en route or instructions on the actual meet up.
On arrival we were greeted by Natasha who was so helpful with everything and explained all about the apartment, facilities, wifi etc.
The flat itself is brilliantly equipped with everything you could need, we stayed a week and there were supplies that could have lasted us even longer.
The flat is spacious and in a great location, away from the manic streets of the very centre of Florence but everything is within a 15 minute walk. It also has a great little terrace so you can enjoy a glass of wine outside in the evenings!
We really enjoyed our stay and the flat was such a great find for us, the price and location were excellent and we would 100% recommend this flat to others and also use again if we return to Florence for a second time :-)