Diana was a perfect host. She communicated very well, gave me info about Florence and possible activities. She coordinated a hot air balloon ride for me and my family over Tuscany. It made our trip. Not only was the ride amazing but the family that takes you up is a gem. The apartment is on the third floor, there are steps to take but it is so worth it. The view over San Lorenzo is unique. You are right by the Duomo, the shopping, open air markets and the museums. The apartment is modern and beautiful and the beds were very comfortable. I highly recommend this place and Diana as a host.