My husband and I completely enjoyed our stay at Nicco's apartment in Florence. The apartment was so clean, comfortable, and new and modern. This was the third Airbnb we stayed in during our 10 day trip to Italy, and it was our absolute favorite. The fact that it had air conditioning made it even better! We didn't meet Nicco in person, but we had a very easy check-in with an app called passy that allowed us to unlock the doors on our own without having to get the keys. We also found it fairly easy to find parking, since we decided to keep our rental to make it easier to visit some of the other cities near Florence. Nicco was extremely responsive and attentive, always making sure we were happy with our stay. He was also nice enough to leave a couple bottles of water, pastries, and pods for the espresso machine, which really came in handy. Otherwise there's a cute cafe right next to the apartment building. I highly recommend this apartment if you're staying in Florence. My husband and I were sad to leave.