What a wonderful vacation we had! Lorenzo was available every time we needed a quick answer. The taxi dropped us off just a few feet from the front door to our building and Lorenzo arranged for the taxi to pick us up at the end of our stay. We had some idea of the area we'd be in but truly didn't realize we were in the heart of the city! The Duomo and all its surrounding shops, cafes and artists was right there as you step outside the door. Such charm and excitement everywhere. My husband Scott, and I often remarked how lucky we were to find such a perfect apartment (with a beautiful terrace) in the perfect part of the city. We walked everywhere and saw so many historic places, wonderful restaurants, and local residents as well. Arriving back to the apartment each night was especially easy since there is an elevator to take our tired bodies up to relax. The bed was super comfy (love the comforter) .The weather was great and even in late November, we were able to have dinner out on our terrace. This was our first airbnb experience and now...it won't be our last. Thank you soooo much to Lorenzo and his lovely wife. - Dawn & Scott (Lakewood, Ohio)