Elisabetta greeted us and gave us a tour of the room and the facilities. She also gave us a useful map and a list of museum opening times. The room was perfect, a nice big room with high ceilings. There is a small yet perfectly formed kitchen area and a good sized bathroom. The neighbourhood seemed nice, it is across the train line from the main centre of Florence but there is a bus readily available from just outside. There are plenty of good restaurants, shops and alike near to the apartment and much less touristy than once you get into Florence proper.