Francesco was very responsive to my messages throughout the entire process. the location of this apartment is really convenient for tourists who wants to keep everything within walkable distance as it is situated right next to the Ponte Vecchio bridge (literally a minute walk) so do expect some traffic noise driving down the street during the night if you're a light sleeper. the apartment is located on the 3rd floor but fortunately, it does have an elevator to go up instead of having walk stairs. the apartment was very clean and Francesco did make sure the washroom was spotless before showing it to us. water pressure is not perfect but very usable. Francesco is a great guy and very willing to work with you to try and accomadate. there is no bedroom as it is a studio flat so we slept on the sofa bed. wifi and cable tv was no issue, works 100%. location is close to a well known pizza joint named Gusta Pizza so that was great. laundry was also a 2 minute walk on the next street. I thank you a lot Francesco for all your help and your efforts Francesco. see you soon. =)