My family had a wonderful and a home, a medieval castle and a museum! The hostess Carla was like a grandma that cares about you including if you were drenched in the rain, like a history teacher to open history door to let you go inside Florence, like a public relationship director to get us sit in a long waiting listed restaurant right away.
Different guests from world wide have diversified requirements and problems during staying in the house. Carla was very creative and positive to find solutions to meet guest's needs.
I was also very impressed by her skills to learn new technologies which not only helped her communicate with us efficient, but also shorten the distance with the modern world.
Both Carla and her assistant Mr. Nico were all nice people to be friends.
We will for sure come back again in the future!