Its a great place with a great staff. But it is a bed and breakfast and owned and operated like a hotel. That said, there was no products for cooking except little packets of oil and salt and pepper and no paper towels. This made it very much feel like a hotel. So be prepared to go out and buy those things if you are saying for more than 3 days.
I choose this place for work because it is so central, as I am a professor and had some meetings in the area. So for that case, it is excellent. But I also relied heavily on wifi for zoom meetings and this became a problem. Though the staff was quick to respond, and they tried to mend the situation but bringing in a lm alternative router, the wifi situation was still spotty. For those working in Florence. This location, behind Uffizi and near the police sept might make the wifi situation unreliable.
Whatever the case may if you are looking for a hotel like experience this is great. If you want a lived-in space maybe not-so-great.