Everything was great! The place is sparkling clean and spacious. Emiliano and Ellie are very welcoming. We were given some tips about the best (reasonably priced) vegetarian/vegan places to eat in Florence, how to get around and maps. Emiliano and Ellie are always available to offer advice either in person or via airbnb messaging. We were also able to leave our luggage after check-out and pick it up later in the afternoon. Overall highly recommended place. Thank you Emiliano and Ellie.