Lysiane was very welcoming. Although we got lost on the way to Florence and were late for a meeting with her, she was patient and pleasant when we arrived.
Very nice apartment beautifully decorated and is in a great location: very close to the Duomo but in a very quiet street. A tiny apartment, but it has all you need for a pleasant stay in Florence.
The only problem is the shower in the apartment. Tiny shower, which made bathing uncomfortable. The water pressure was quite low, which was also deficient.
Despite the problems the stay was quite pleasant.