The apartment is located about a 25 min. walk from the train station. It is on ground floor which is nice. It was clean and the beds where all comfortable. Two twin beds are in a loft area above the master bedroom. This is for children as you can't stand up in this area. Two twin beds are in a small bedroom off of the kitchen. The apt. is on a quiet street next to the St. Croce Cathedral. There is a large grocery store a 5 min. walk away. The hot water heater went out on while we were there but they came and fixed it right away even though it was a Sunday. There are two full bathrooms. There is an interior patio that would be nice to use in nice weather. It was a very comfortable place for our time in Florence. There were six of us traveling together and the place had plenty of space for all of us. The two youngest slept in the loft area. They allowed us to store our luggage in their office until check-in time. That was a help to us. I would definitely recommend this place if you don't mind a walk from the train station. The company was very timely in their communication with me.