Our experience with Lauro was very good! He was there to welcome us when we arrived and gave us a run through of the apartment. He also gave us maps of Florence and highlighted some sights and supermarkets nearby, which was really helpful! The apartment was very clean and well maintained. One of the best we've had during our Italy trip, I must say. The apartment had 3 single beds, 1 double bed and 1 sofa bed that accommodates 2 pax. The beds were all very comfortable, including the sofa bed. Overall, it was a very pleasant stay in a lovely apartment! Lauro was very helpful and approachable. Even though Lauro could not speak English, we had little trouble communicating. Furthermore, his friend from the leather store just below the apartment could speak English and was very helpful in answering our questions. I would recommend this apartment!