Cristina and Gianni are very kind people and went out of their way to help by picking me up from the train station and bringing my suitcase upstairs. Cristina also provided lots of information on things to do, places to eat etc. The apartment is lovely and spotless. Great to have a kitchen with everything to make your own food from the nearby supermarket, if you just want to relax after a long day seeing the beautiful sights of Florence.