We only met Carmine briefly but he was very friendly, and was always willing to help us both approaching our stay and during it. The room was in a fabulous location, above the market and away from the crowds but still in easy strolling distance of everything. The room was clean and huge, and the common areas were lovely too. Yes, you are sharing with other guests, but the people we met were delightful.
Thank you Carmine for a lovely stay, I hope to return to Florence, and if I do I shall contact you! xx