Patrizia was extremely gracious and helpful from start to beginning. She is super communicative and was responsive to all of our questions. We enjoyed the list of tips of what to do and see in Florence. My daughter was planning on taking a car to Florence and Patrizia kindly made arrangements for her parking the car, even though the car rental eventually didn't work out for my daughter. The apartment is gorgeous, clean and in a great location close to the Piazza Santa Croce and minutes away from the river. Overall the apartment had a friendly, comfortable vibe. We also felt that our valuables were very safe in the building as the security is high and the door to the apartment is built like a fortress :)

We had some minor technical problems such as with working the TV but Patrizia was always quick to help fix the problem. She was the best host one could ask for with AirBnB. Thanks so much for a fantastic week in Florence!