Location is incredible. A long block to the cathedral. You step out the door and you see the dome of the cathedral. A grocery store is across the street and at the cathedral there are some restaurants that are actually good. Apartment is big and an incredible design. The second bathroom is great. Spotless and a very comfortable bed. We didn’t use the pull out sofa. Large closet to hang up clothes and put your luggage so you aren’t crawling over them. One of the best apartments we’ve stayed at.
So some issues which should not stop you from reserving the apartment. The elevator starts on the first floor (second floor in the US) so there are about 12 steps to get to the elevator. Not an issue as Florence is a difficult city if you are handicapped. The windows all look out onto other buildings. So little natural light and no views. But the lights are bright and all you have to do is walk out the building and you are in the middle of Florence. Some noise at night from the doors and washers in the building. Again not significant. The wireless is spotty in the main room. You have to use the bedroom to get good coverage. Also NO pantry items. No salt, pepper, sugar, oil etc. so difficult to cook. Good kitchen items, including plates and pans but the apartment is not really set up to cook. Though this should be an easy fix. I would also recommend that they develop an apartment notebook on how to use the appliances and some local recommendations. Once we figured it out, the washer dryer combination worked well. It actually dried our clothes, including our jeans.
Even with these issues I cannot imagine you will find a better apartment. We have probably rented 30 apartments in Europe over the last few years and this is the most stylish, clean and comfortable apartment. And you are in Florence!!