When we arrived Giacomo had Taylor to help with translation, which made check-in very easy. Very helpful with tips on places to eat and sights to see. Lots of steps too his second floor apartment, which was great exercise for us! The upstairs loft had short ceilings, but worked fine for my group. The apartment is decorated in wonderful Italian art, very pleasing! The apartment is easy to walk from. Air conditioning was a plus! Giacomo was so kind, he helped with calling a taxi when we ended our stay in Florence. Highly recommended!