The location of the Hibisco is PERFECT, right in the heart of Florence. The space is clean, bright, roomy and comfortable. I had a few questions through text (through an app) and the response was top tier fast. The only things I would say were a negative (per se) was the wifi was less than stellar and very spotty, I would suggest a bigger size TV (we were there when the World Cup started and on down time we liked to watch) and there were no instructions/guidance (that I saw) regarding the heat. It was quite chilly at night (we stayed in mid November). BUT once again the location was perfect. We will
Definitely recommend to friends who are planning on visiting Florence. Also for those visiting I would highly recommend downloading a taxi app (we had a few older family members who needed rides at times. Thank you!