Niccolo was great at communication with us and was there to welcome us at check in. He gave us a very useful map with restaurant recommendations.
The location was amazing! Very close to everything. Walking to the Accademia was about 15-20 minutes depending on how fast you walk. Santa Croce was literally a minute away. However, it was still on a fairly quiet street. Very close to public transportation too.

Highly recommended. Wonderful place to stay!