Our family of 3 stayed for 12 nights in August and had a wonderful stay. I would highly recommend this apartment to Florence visitors. The location is perfect. It's about an 8-10 minute walk to the Santa Maria Novella train station and just around the corner from the Duomo and other main sights. The street where the apartment is located - Borgo San Lorenzo - is a lively place with lots of restaurants and shopping close by. We visited the cappuccino / gelato bar which is literally below the apartment so often (as in multiple times each day) that we got to know our barista (Grace) by name! There is one flight of stairs up to the apartment and it is very secure. The layout of the apartment is perfect. The living/dining/kitchen are in the front of the apartment with a view of the lively street below and the bedrooms and bathrooms are located in the back - where it is nice and quiet for sleeping. Since we were there for 12 days, it was wonderful to be able to have laundry facilities. We visited during the summer (and it was hot), so the air-conditioning was greatly appreciated! Although we didn't cook at all, the kitchen was well stocked. The Wi-Fi is strong - which was very important to us. We had a question or two while we were there and Victoria was very helpful and quick to respond. We had a wonderful stay and look forward to visiting again! Thank you Victoria!