Patrizia is a welcoming, available and kind host, which is a very good start for a lovely stay. The room is exactly as in the pictures: clean, charming and very convenient. Located just 10 min walk from Santa Maria Novella, it is my second time at Borgo San Frediano and I don't regret it! Easy to get to historic centre and full of good options for food and fun at night. Will definitely get in touch when back to Florence!