Ornella is a true host. She doesn’t just provide a place to stay but she assists with making Florence feel like home. From meeting us outside so that we could easily find the house to getting transportation to the airport for us, there were many personal touches. The early luggage drop off was much appreciated since rolling luggage on cobblestone is not at all enjoyable. The apartment is decorated with such beautiful well thought out style, that we enjoyed coming to her comfortable home after long days of exploring and wished we could spend more time there.