Place was as pictured and clean. Diana was a great host, met me at check in to show me how everything worked. She was quick to respond to any questions as well. My Mother forgot a necklace and Diana made accommodations for me to grab it days later, even offered to mail it if need be. I liked the location, 15 minute walk to the Duomo, plenty of shops and restaurants near by as well. The restaurant right outside the building I’d definitely recommend. Must be able to do stairs as it’s a few flights up. I would stay here again.