We arrived at midnight and Guido was up waiting for us. He showed us around the apartment and explained the map of Florence to us. He asked us we we needed to use the washing machine and he left us a box of washing powder. He was very hospitable and kept following up by email every day to check if we were comfortable. He even booked our return taxi to the airport. That was very thoughtful of him. The apartment was neat and clean, very functional and comfortable. The most amazing fact is the location of this apartment! You could not be better located in Florence! Every store was a 5 minute walk away! The tour companies were 5 minutes away! Amazing restaurants were 10 minutes walking distance. You could walk in any direction and start enjoying th street both in history, architecture and shopping. I would never stay anywhere else in Florence!