Accuracy: I would warn future travelers that this place is comfortable for a group of 4 but not 5 adults. The queen bed that’s listed in the description of the post is definitely a full bed, not a queen (at least not in American standards). My husband and I took the bed because it would’ve been awkward for any two of our other 3 single friends to squeeze into that bed.
Check in: our train was delayed and we arrived 30 mins later than planned, while keeping Lapo informed. I think he was initially going to meet us at the apartment, but couldn’t because we arrived later than planned. He sent us very detailed instructions on how to get the keys and into the apartment.
Communication: when we first arrived at the apartment, we realized that there are no toilet paper anywhere (luckily for us, we had some napkins on hand). We messaged Lapo right away and he dropped off a bag of newly bought toilet paper, but we’re not sure when they dropped off since we had left the apartment to explore the city already by then.
After we checked out, I got a message from Lapo about 6 hours later asking if we burnt anything. I responded saying that we didn’t use the stove (or any kitchen appliances) that morning before checking out at 10am, and asked what was actually burning and if he has a picture, to which I got no response.
Overall, the place didn’t meet our expectations of what was shown in the photos and descriptions, and we were glad that we only stayed for a night.