We spent a fabulous week in this apartment. Claudia was waiting for us on arrival and was very helpful, showing us around the apartment and suggesting places to eat and things to do. On her suggestion we watched the sun set over Florence from Piazzale Michelangelo - just magical! Although we didn't meet Filippo he communicated with us regularly and was very helpful. We loved the apartment! It is spacious, modern and clean! The balcony overlooking the Duomo was a highlight! It is close to a supermarket and some great bars and restaurants. Definitely hope to return!