Michele was absolutely wonderful! He allowed us to leave our bags at the apartment early, showed us how everything worked, and pointed out some good places to eat. The apartment was a lot nicer than it looks in the pictures! The bathroom is very modern, the AC and hot water work well, etc. It was very clean and the beds were comfortable. The neighborhood is great and close to major sites. We had no issues. It was a nice relaxing place to stay and I can't speak highly enough about Michele!