Nicco truly is a superhost. He has automatic check-in, but was still there to great us at 11pm. He is extremely thorough and detail oriented. He gives you all the information you need to know and is easy to get ahold of and communicate with. The apartment is fantastic. It is large, clean, modern, and very comfortable. The apartment is a couple minute walk from the bus station that will take you to downtown Florence in about 10 minutes. If you are looking for a nice place to stay in a residential part of Florence that has easy access to downtown, then this is the place for you. I highly recommend.