Lapo was super welcoming and addressed all concerns and questions in a very warm and timely manner. He provided excellent recommendations for food in Florence. We felt very welcome by Lapo. The flat itself is large with a dining room, living room, small kitchen, bathroom, and bedroom. Everything was clean but the apartment is showing its age. The location is fantastic. It's close to a number of restaurants and the Pitti Palace. It's a ten minute walk to the historical center and a twenty minute walk to the train station. We had a great stay!