Elisa's apartment is better than the photos and she is an outstanding host. The apartment is spotless and fully stocked. The location and nonstop view of Santa Maria del Fiore is awesome beyond words.
1, My flight from Madrid was over 6 hours late and Elisa was waiting for me outside at 10pm for my check in.
2. The airline also never loaded any luggage on our flight and it was a couple days before mine arrived in Pisa. Elisa handled all the communication with the airline and helped me get my luggage delivered.
3. I stayed for 3 weeks and Elisa had put together a beautiful gift basket that I appreciated and used daily.
4. I was there for Easter and she gave me a chocolate Easter Bunny!
5. The internet company performed a software upgrade and my router failed to upgrade with it. Elisa and her husband immediately took action, including he came and picked up my router at 9:30pm. I was back up and running in no time.
In addition to being so responsive and kind, Elisa is a lovely person and I can totally recommend staying here.