Cinzia and Matteo were very prompt in responding and in keeping in contact. They were cordial and flexible in check in and check out times. We were able to stay longer than expected. The apartment is small but very clean and nicely decorated with detailed touches. The hosts make sure you have all the little things you need in the kitchen, like soap, sugar, salt, oil and even coffee and tea for at least the first day or two. Bring light luggage because you will have to walk three flights of stairs! We had a small one so we didn't mind. Location, location, location!! Lots of restaurants and great shops around. Great stay!