If I could give Pamela 10 stars, I would. She was an amazing host! She was so helpful and welcoming when we arrived. She also gave great recommendations for food and sites (Yellow Bar was great!). The apartment was beautiful, well-decorated and close to everything. The roof terrace was great, especially at night when the Duomo was illuminated. She met us to check out, and offered to store our bags until we needed to get on the train. We highly recommend her apartment for your stay in Firenze!