Beatrice was a wonderful host and replied instantly to any requests or questions sent to her. The apartment is very stylish and is exactly as it appears on the website. It was spotless and with the addition of air conditioning it made for a very comfortable stay during the hot August weather in Florence. Checking in and out was really easy and although the apartment in not located within the city centre, the No 7 bus to the city centre passes frequently. In fact, its location in the suburbs was an added bonus as the peace and tranquility of the area was in stark contrast to busy tourist filled streets and amenities in the city centre