We loved this flat. Fantastic location (literally round the corner from the Duomo) and easy to get to from the main train station. The flat itself was bigger than the photos show, it's clean, tidy, and full of helpful things like maps and guides. Alain and Irene even went to the trouble of making towel swans because we were there on our honeymoon, which was sweet of them. Alain was incredibly helpful and easily contactable for any issues. Also despite being so central, the flat was very quiet, with the only external noise we heard was the Duomo bells. Thoroughly recommended.