Elly was very responsive and accommodating. The apartment is wonderful. It is larger and more beautiful than the pictures. The location is extremely convenient. It was a lovely experience. I stayed for a month and studied Italian at a nearby school, a 5 minute walk. I enjoyed making my own meals, there is a grocery store one block away. The area gets busy , if you know Florence, but shut the bedroom door and you can't hear anything.
You pay your own utilities, which was fine because the cost was more than fair. To eliminate confusion: you pay for water, gas, electricity, and internet. Not too expensive. 325 for one month. The electricity box is in the livingroom to the left of the entrance. The water gauge is outside of the apartment to the right of the door in a small cut out near the floor. The gas gauge is in the bedroom to the left of the window. Password for internet is under the router. Take a photo of the gauges and send them to the host on your last day. Enjoy!