Staying with Cristina and Gianni was a pleasure and made for the best Air BnB experience in Florence! Not only was the accommodation perfect, they collected us from the train station, communication with them was so helpful on finding our way around and checking in to the BnB. The check in they provided was second to none, giving us detailed recommendations for lunch and dinner both near the apartment and in the city center / historic center - we managed to work through a good deal of their recommendations - of which we would never have gotten to try without their suggestions and addresses they provided! They also were most helpful when we asked could they recommend any walking tours / wine tastings / events going on in the city. We went on the recommended walking tour and it was great and so informative! We also managed to catch a Sax concert on our last night that they had told us about.
Brilliant hosts, fab apartment, great information - absolutely recommend staying with them if you go to Florence!