Staying in Tina's home was a big part of why my time in Florence was delightful. She instantly makes you feel welcome, felt like I was staying at a friends home. She had suggestions for restaurants, maps, travel books and was so willing to answer any questions. She shared her coffee, tea, and cookies which was an extra nice touch for me. I was delighted to be able to do a load of laundry and that the room had its own heater as I get cold easily. I had everything I needed to make my stay extra comfy including a great blow dryer and straightener. Tina's place is great but her hospitality is what makes your stay extra comfortable, I would definitely stay there again whenever back in Florence.