Regular to bad experience. The strategic location of the apartment is excellent (near Duomo, Novella Station, Ponte Vecchio, etc) but the neighborhood itself is not nice. As soon as we got here we told Niccolo there was no water boiler (electric or by gas) and no line to hang our clothes after washing them. He told us he would bring one of each by that night. Never happened. We had to boil the water for our breakfasts in a pot and hang our clothes inside the house using the clothes hangers... very poor in details and essentials