Paola is very responsive to our questions and flexible. She let us stay in the apartment a bit longer on our last day (check-out time is 10am and we stayed till 11:15am) The location of Paola's apartment is simply unbeatable. It's close to all major sight-seeing spots, all within walking distance. If you don't want to spend too much on local transportation in Florence, Paola's apartment is the best choice.