Catia was a wonderful host! She was communicative, kind, and helpful with navigating train routes in Florence. She explained how to get in and out with different keys. We felt very safe and well taken care of. The Airbnb was impeccably clean and smelled wonderful. The AC was also so nice to come back to after a long, hot day. Catia wore a mask when she greeted us, and is very COVID safe and conscious. Would definitely recommend this stay! 10/10