The location was KEY! We loved this space and it was so close to the Duomo as well as to so many other locations within Florence. The apartment is quite and the only complaint I would say is that the air conditioning unit is located right in front of the bed, so it is a bit challenging to keep the temperature perfect while sleeping!
Marco and his team were helpful in every way. They were great in guiding us and giving us the tip to go buy tickets ahead of time for the museums that we wanted to go see so we didn't waste any time standing in lines. We also did join one of their full day tours and had a great time! We had a bit of an ant problem the first day or two and his team resolved it right away. We were also able to store our luggage with his team on the day of our check out since our flight was not until later in the day. I loved that we were able to arrange our transportation to and from the airport through Marco!