The apartment was perfectly appointed with everything you could want including effective air conditioning and wireless internet (once the service provider fixed a connection problem). A lift which is rare in older buildings was a godsend given my wife's mobility problems. The apartment is in the heart of the historic district of Florence, about 100 metres from the Duomo and extremely close to numerous other historical sites. Maria Elisa was there to welcome us and show us through the property and to help on our departure. She went to great lengths to get the internet connection back despite the frustration of dealing with an unhelpful internet service provider. She also gave us great tips on restaurants, supermarket and the police station (we had to arrange a disabled access pass to drive and park in the historic district ZTL zone). Most helpful indeed.