One of the nicest hosts I’ve met. Greeted you upon arrival. Allowed for early check in (noon) and provided crib and toys for my kids (happens very infrequently). Very generous with welcome fruit basket, wine, drinks and other breakfast items. Iron came in handy for wrinkled clothes. AC worked great and the 1.5 bathrooms was nice. Location is not bad. 10 minute walk to Duomo. No elevator for the third floor walk up but it is Florence and in an old building so totally understandable. Would defiantly stay here again.