Lorenzo was great to work with; he went out of his way to make sure my husband and I had a great stay! The apartment is great too - tall ceilings and a hilariously tiny tub/shower across the hall. It couldn't be more centrally located - walking distance to absolutely everything! And if you want to get away from all the crazy crowds you can just lay in bed with a drink and look out the window to the Duomo. Would stay again. Grazie mille!