Absolutely the biggest, warmest, nicest welcome EVER!!! Had a few things stocked in our flat for us. Place was cozy. Only negative I can say about it, which really isnt negative, is if you are going,to,use the washer/dryer unit, do it while you are away...it takes several hours and is a bit noisy. Also, it messes with your colors. Absolutely NOTHING wrong with the flat itself or the service!