Paolo was superb. He is very attentive, and helped us park our car in a nearby underground car park. We didn't know this beforehand, but Florence has a strict vehicle congestion zone for anyone other than residents and locals, so parking is difficult to find on your own. So we followed Paolo on his moped, zipping around a maze of one way streets.

He has his own set of tourist maps, and he pointed out some hidden gems and recommendations; all of which are within walking distance from the apartment (most of Florence is reachable on foot).

As for the apartment, it was really clean, and actually quite cool (Florence was hitting 38 degrees plus when we were there). It's really nicely furnished, with an assortment of ornamental lamps, decorative books and most importantly of all, a comfortable bed.

A great stay, and we'd recommend it greatly.