Alessandro met us on our first day and provided us with really helpful information about Florence, what to do, where to eat etc. and even left us coffee and plenty of snacks. The apartment is gorgeous, very quirky with such personality, in a great location. About 20 minutes to the centre of town via the Ponte Vecchio. Nothing to fault, having such a great place to stay really added to our experience of Florence. Thank you Allesandro and Elena!