Marco's place was better than expected! Check in was very easy and Marco was quick to respond to our messages. The apartment is in a great location for everything. Marco provided a personalized recommendation book with his favorite things to do and places to eat. His recommendations were our favorite spots in the city! He ordered us a taxi on check out day and even had his mother meet us to make sure we got our taxi OK. I would recommend this apartment to anyone staying in Florence and would definitely stay here again!