Communication with Olfrid was efficient from the confirmation of the booking to the check-out.
Instructions to check in were very clear. I liked it was self check-in.
The place was very clean, and it has everything you need (even umbrellas if needed!)
The location is perfect if you arrive at the train station and don't want to walk too much to get there. It is also very close (10 min walk) to Santa Maria del Fiori Cathedral.