This was my first experience with Airbnb and it was great. Guido was a great host. He reached out to us the second we booked the apartment with the address and all of the information we would need to find it. He was there right when we told him we would be getting there and was waiting to greet us! The apartment was clean, spacious, and even better than I expected. He showed us how everything worked and left us a book full of information, including maps and the wifi. The wifi worked great and was fast. Guido reached out to us the next day to make sure everything was going smoothly. I had a few questions about calling a cab and he answered me right away with the phone number and a rough price to get to the airport. He was very helpful and available. The apartment is right at the end of the Ponte Vecchio and makes it easy to get anywhere in Florence. Overall, we had a great experience with Guido and this apartment and would highly recommend it.