We really enjoyed our stay at Betty's apartment. Her place is cozy, charming, and has a well equipped kitchen. The location could not be better - everything is within walking distance including the train station. Betty is extremely responsive and accommodating. Once she learned that our two teens wanted to sleep in separate beds, she immediately brought over a mattress and extra bedding (all the way up the fourth floor)! If we return to Florence, we'd love to stay here again!