The apartment is exactly as described and in a perfect location for exploring Florence. Chiara was quick to respond to any of our questions and the housekeeper is lovely too. All the little extras on arrival, breakfast supplies, coffee, milk, bottled water etc are great, and the air con was a godsend in the 39C heat. I would highly recommend staying at the Carmine suite and will definitely be booking again if we go to Florence. We had a wonderful holiday. Thank you Chiara and her team.