I can honestly say that Chiara was fabulous! She was warm and friendly and very welcoming. Fresh flowers in every room, a bottle of wine for our stay, and a wonderful apartment in the heart of Florence. It was especially nice to have a kitchen in which to cook meals so we didn't have to eat out every day. A small grocery store is within a half block and many restaurants and cafes are minutes away. There is an elevator (lift) in the building, which was wonderful on those days we were too tired to climb the stairs. :-)

The apartment itself was lovely! Bright and clean. Chiara provided some lovely touches including bathrobes and slippers, soap and shampoos, an internet hot spot, and a flat screen TV. Chiara also checked in on us throughout our stay to make sure everything was going well.

We highly recommend this apartment to anyone visiting Florence. It is within walking distance of pretty much everything! We would absolutely book with Chiara again if we make it back to Florence.