Really nice apartment, It looks exactly like the pictures. Everything was clean and we found everything we needed in the kitchen. Since we had a late arrival Silvia arranged someone to hand us the keys. We did have to pay him 15 euro's for his time. The apartment is located in a really nice location and the Duome is only 10 minutes away. It did get very hot inside because it is located on the top floor of the building. The communication with Silvia was easy and she responded very quickly. Would definitely stay here again.