This place is great. First, location is very convenient; it's close to everything - from Santa Maria Novella train station to Piazza del Duomo. Second, the apartment is spacious and can easily fit 4-5 people. There were 3 of us (my wife, our daughter and I) and we had plenty of room. Third, it has everything you need - from toiletries and towels to coffee and olive oil. And Michael and Margherita even left a bottle of good Tuscan wine for us which was a very nice touch. Very pleasantly decorated, too - with some antique looking furniture which we loved. Finally, the hosts are extremely helpful, friendly and flexible. Our arrival plans changed several times and they worked with us to accommodate our schedule. They also offered some great advice (the restaurant next door is very good, by the way) and have a helpful binder with a ton of helpful information - wifi password, local recommendations, instructions on how to operate AC units, trash rules, etc. Overall - great place and great value. Highly recommend!