Very nice apartment and super customer oriented. The apartment has a great location and Erika's father was really nice and helpful. He helped carrying our luggage and a they welcomed us with a nice orange juice and a cake. These are the small things that give value add when you book with Erika. The location is amazing everything you need to see from Florence is only a few steps away and you have a big variety of restaurants, cafes, supermarkets, pharmacy..everything! thank you!