I really enjoyed staying here while in Florence. Lorenza was very helpful with messages leading up to my arrival, including directions, and James was there to greet me at the flat in person. He showed me how to use everything in the flat and also provided some great suggestions of where to eat and what to see while in Florence. The flat is very spacious and it was great to make use of the outside balcony area. There is also air conditioning which was useful when staying in Summer.