This apartment was in an amazing location. It was located in a renovated old Florentine building which was quite beautiful. The apartment itself was quite large (so much larger than we expected), very clean and nicely appointed (everything is new and the bathrooms as well). The ceiling height is crazy high with gorgeous original beams. Bruno was always responsive as was his son Luca who helped us in with the our bags (there is an elevator thankfully!!) gave us AMAZING places to eat (especially the Florentine steak restaurant across the Arno - ask for it!) and was always there to answer any of our requests. He came exactly at the time we asked to check out and called us a taxi. All in all a wonderful experience working with Bruno and Luca and staying in this beautiful apartment. Our many many thanks - my family and I had such a great time!