Perfect hosts, wonderful neighbors! Stefano and Elena live right up the stairs from the unit; warm and pleasant; very respectful of our privacy, yet very attentive. Stefano never took more than a few minutes to personally respond. Elena greeted us with a homemade cake while Stefano showed us the apartment. Great communication, quick, smooth check in, great recommendations. The location is fantastic, on a quiet side street with beautiful views; within short walking distance to all the major attractions but tucked away enough to give you the sense of real life in Florence. My partner, then at some point both of us were sick during most of our stay and we ended up staying in the apartment a lot. The space was so welcoming, so charming that this did not seem to be a problem. There is a big screen television with Apple TV, Netflix, Hulu to keep you entertained if you find yourself in our situation. Shower is rather small but all the appliances are the very best and modern. There is even a washing machine. Bright, artfully decorated room with great natural light. There was love in every corner of this apartment.