Hosts were very prompt with their responses and wonderful to work with. They met us at the apartment building upon our arrival and showed us around the apartment. Bruno and Francesca are incredibly kind and made sure we had everything we needed to make sure our stay was comfortable. The location in the city was amazing! The whole apartment was very clean and comfortable. Perfect space for our party (2 couples). Apartment was stocked with all needed amenities, including a washing machine, hair dryer, bathroom toiletries, even snacks in the kitchen. We will definitely remember this apartment and would plan to stay here again on future visits to Florence.