The apartment had potential to be great but I will admit I was disappointed. While it’s located by Santa Croce, the building was not easy to find due to scaffolding in front of the building (which wasn’t conveyed in the listing or before booking). We had NO view of the piazza and the scaffolding made for a dark entrance and view, despite saying it’s well lit. The apartment itself was pretty — very Florence style. Despite the listing saying it included hand soap, there was none available. It also didn’t include a tv, despite the listing stating it did. The beds were not comfortable at all and the towels were super rough. The listing mentioned a sofa bed and while it technically included, it was extremely difficult to open and the host suggested we don’t use it. We only stayed for two days so it wasn’t the end of the world but definitely not worth the price (compared to other listings I saw which had similar amenities). The only perk was the elevator/lift as the apartment was on a higher floor.