My husband and I stayed for 5 nights while visiting Florence. As others have said, this apartment is fantastic for visiting Florence. Close to all the major sights and close proximity to the train station for visiting everywhere else! The use of the bikes were icing on the cake - made getting around Florence so much easier! The apartment had excellent wifi, cold a/c, comfortable bed and in a safe location. The communication with the family was quick and responsive. They are extremely organized and have a welcoming book with all the necessary information regarding the apartment along with pictures to help (i.e. Using the dishwasher, washing machine, etc.) - soooo helpful!! Further, they provide maps, books and recommendations for Florence! Thank you all very much for use of your place, we will definitely recommend it to our friends and family and would stay again when we return!