We were met by Aida, who is the sweetest person! She made sure that we were comfortable before she left and gave us a pretty great rundown of information of the place. When we checked out, she helped us with our luggage to the bus stop and made sure we are going to catch the right one.
The location is amazing! It's in front of a supermarket- the entrance is literally across the street from our entrance. Since it's a whole apartment with a kitchen, it allowed us to try some new recipes.
If you are hoping to go to the historic center, the walk to the Duomo was under 8 minutes- as someone who is still recovering from a broken ankle, I couldn't think of a better location. It was also a block or two away from the tourist areas and a short walk from Santa Croce/Temple of the Glories.
The place is very clean and neat. The stairs are a bit steep- I have a recovering injury so it's probably steeper for me than other people. And for those who are interested, there is an Italian Medieval cookbook in the apartment which I found to be very interesting, especially as a Medievalist.