Ely, Claudia and their apartment are the perfect and truly immersive AirBnB experience. Claudia met us on arrival, helped with our luggage and gave us a run down of the apartment and of Florence. They have also provided an information folder with restaurants etc which was very useful. The apartment itself is wonderful and contains everything that you could possibly require during your stay, but if you happen to need something extra, Ely and Claudia are extremely responsive to messages. The apartment is very clean and is nicely styled and is within walking distance to most attractions. I would definitely recommend this property.