My girlfriend and I have used Airbnb in a few different cities. This was our first in Italia, and it was perfect. We were greeted by Michael at the bus stop, and walked to the place. He even offered to carry one of our bags on the walk. He showed us all around the apartment, and gave us tips on where to visit during our stay in Florence and assisted us with the map of Florence. The location was a short bus ride from the train station, Santa Maria Novella. For our stay, Sara and Michael, povided bus tickets and we just had to leave money, which made purchasing fares much easier! There is a pizzeria right across the street that had delicious pizza, open late too. Sara also checked in on our last night to see how everything was going, and of course, our response was positive! We highly recommend staying at Sara & Michael's apartment in Florence. Wish we could stay longer! :D
Mike