Alessandra was great! She was easy to contact and would respond right away. Whenever I asked suggestions about traveling or anything she always helped out. Her apartment is well equipped and clean. It is nicely decorated and was everything it shows in the pictures and description. She gave us some tips on what were good places to eat and made sure we had a map too. Throughout the week if we had any issues she was quick to respond and help us. The apartment is in a great location where it is just outside where all the tourist attractions are. A short walking distance from anywhere you would want to go.