Gloria was amazing. She waited for us and gave us amazing tips on what to do. Even later during our visit, she texted me with special event like night museum... As for the flat. Dont even hesitate and take it! You will be 200% satisfied and i am really picky. Personnal tip, you can rent bikes for 10euros per day outside the train station and it is super nice to discover to city that way. Also best restaurent we had was a winery store/resto on left of Ponto Veccio with an amazing terrasse with view on the bridge/river. Not to pricey... Thanks to Gloria!!!