We had a lovely stay at Alessandra's place. She and Monica always responded to our msgs really quickly. Our train from Rome arrived early, and Monica/Salim allowed us to leave our bags at their place, and moved them across to the flat once cleaned, while we went out for the day. They also accompanied us in the pouring rain when we returned in the evening, just to explain everything! She also gave us good tips regarding nearby cafes/pizzerias, and updated us on any changes in bus routes. The flat was clean and had everything we needed. Quite honestly one of our best Airbnb experiences, highly recommended!