The reservation was cancelled 2 hours before we arrived without and explanation. It wasn't until I contacted Dario, thinking it was a mistake, that he bothered to reply saying there was a problem with the room. Again, no explanation. Airbnb sent an automated 10% discount with one suggestion for an alternative. Not impressed! I am WAY more satisfied with our experience with Hostelworld.com and Hotel.com thus far on our trip through Italia.