We didn't interact much with Gerardo. Cristina was our point of contact and she was lovely. She gave us a map with a bunch of personal suggestions. We got there very late because our train was delayed - but she was very patient and welcomed us graciously when we arrived. She took the time to go through everything and even brought us a fan (because my husband snores).

This apartment is in a great area! The best restaurants are on this side of the bridge - not in the center (except I'm Latini - highly recommend this restaurant near the center of Florence). Use trip advisor and you'll find fantastic restaurants in your area.

This apartment is perfect for one person and okay for two people just passing through for two nights. There is a washer here and detergent is provided with a drying rack.

Shower drain backs up very quickly - run the water lightly and take a fast shower.

The bed is a pull out couch. It was comfortable for a night or two. By nights 3 and 4 - our backs really began to hurt.

Overall this apartment is as advertised and a nice place to stay while in Florence.