Cristiano was a great host! He was so helpful to us! We needed to get a Covid test for our return trip on a national holiday in Italy and he helped us find an open pharmacy. He also helped us navigate the tram system, made restaurant recommendations and called us a cab for our 6 am flight. While we were in Florence it was very hot. Although the bedrooms were air conditioned, the rest of the apartment was not. That is the only reason we gave this 4 stars. Otherwise, great place to stay near the airport and close to the tram for getting into the City Center. Other positives, bed was comfortable and there is an elevator (which you don't find much in Italy)!