We visited Florence with our teenage daughter for 3 days and had a fantastic trip. We were welcomed by a colleague of Luca who explained everything we needed to know about the flat. The flat is stunning, the views are incredible and it is very central for visiting all the tourist sites. there is one problem and that is the noise at the back. The bedrooms are opposite a supermarket which had deliveries in the night. It can be very noisy, but if you are a heavy sleeper this is not a problem! There was a shortage of mugs but Luca is buying some more!