Donna's place is amazing, super spacious, excellent location (stones through away from Duomo, Uffizi, and the top restaurants in town!) and even has a washing machine and dryer which is exactly what you need after being in Europe for a week! Donna herself is so very helpful! We were late in arriving in the city and she was very accommodating in checking us in late, helping us with the parking for our car and giving us suggestions for Tuscany. Donna was especially proactive in addressing our requests in relation to the shower clogging which was fixed right away! We would stay at any of her properties again and recommend them to our friends again as well!