We loved Michaels home and it was a major highlight of our Florence visit! It does not feel like you’re in a city apartment it is very spacious and bright. We are from a city ourselves and used to climbing stairs so the third floor was not a problem for us. The air condition worked perfectly. We did not use the washer or the kitchen but they are incredibly updated and we were walked through how to use each appliance. It is very close to the train station which is great for arriving and departing, but it added a few minutes to the walk from the city center. We would absolutely recommend staying here! We hope to do it again one day and wished we owned such a wonderful home in Florence.