Daniela was very prompt in arranging our arrival. She had her good friend Elena ready to greet us at the apartment. We unfortunately had a flight delay but Elena kindly waited for us. After a quick introduction (and paying the Florence tourist tax), we had the apartment to ourselves. And it was lovely. It had all the essentials (towels, shampoos, WiFi) - we felt at home for four nights. The location was ideal too. We walked to all the main Florentine sites, and even took some of the restaurant recommendations provided by Daniela. I definitely recommend staying here. Just FYI, you do need to be comfortable with climbing 80 steps to get to the apartment. After you do that, you'll have no trouble doing the 414 steps to climb Campanile di Giotto :)