Jacopo & Federica's loft was tremendous. We checked in late at night and they sent a friend to let us in. The friend sat with us at a cafe across the street for 20 minutes to share wine and give us tips on where to go and what to do in Florence. She was great. The loft is beautiful inside, with a spacious private terrace overlooking a number of other apartments. The location was perfect and centrally located. Jacopo & Federica were quick to respond to our messages, and even allowed for a last minute request for a late check out (due to a delayed flight).