In general, we had a pretty good experience. Franca accommodated our last minute arrival time change because of a delayed flight. The place is centrally located and just as it said it would be. Unfortunately, there was a pretty significant mosquito problem. In the two nights we stayed there, we ended up killing 30-40 of them. We informed Franca of the problem and she told us they'd never experienced that before; she refunded us a little money because of it. We felt that the location and service was worth the price and made up for the mosquitos. Thanks Franca!