From the moment we contacted this host, Giulia, we knew our stay in Florence would be amazing. She and her husband Luca were warm, friendly, and welcoming. They truly went above and beyond our expectations - she was a great communicator, answering all our questions promptly, even those we didn't know we had, and she was full of tips on what to see and where to eat. Giulia assisted us in reserving a table at a restaurant she had recommended, one of the best places we ate during our four days in Florence, and graciously accommodated our request for both a late check-in and check-out. The apartment itself was exactly as shown in the photos, charming and historic, and exceptionally clean. WiFi was also good. The location couldn't have been better - it was central to everything we wanted to see, and there was also a well-stocked grocery store just steps down the street for picking up a few breakfast or picnic items. Overall, Giulia and Luca were perfect hosts, and we wouldn't hesitate to recommend this apartment for your stay in Florence.