Great location being so close to the train station and Mercato Centrale and the Duomo. Just have to take your time with any wheeled luggage, the uneven cobblestones is a tad challenging at the best of times in italy. Apartment is situated in a secure complex and I felt truly safe. Quite new and had a lift! Tidy and clean and felt at home immediately.
There are no black out curtains so it does get light but hardly an issue. Bed and pillows are the most comfortable I have had. Had great sleeps.
Nice little balcony to relax which is a plus.
Did not meet chiara but gabriele and he was very thorough with check in and explaining matters. A pleasant young man indeed. I like the personal check in style and not the self check in procedure.
Plenty of information and large map is left on table which is excellent for visitors. Very happy with this and happier still as am returning in about 3 weeks.