Before arriving, Stefano sent us a message describing everything we would need to know in order to find the location, how to check-in, what we should find in the suite and a reminder of the check-out time. When we arrived, it was very easy to check-in and find our way in to the apartment. The apartment was absolutely gorgeous and everything was spotlessly clean. The guest book had perfect information regarding local places to eat, hidden gems in the city, as well as tips and tricks within the apartment itself. The bed was very comfortable and the A/C kept us from having a sleepless night. Overall, the apartment was wonderful and honestly made our stay in Florence so much better.