We LOVED staying here! This place was absolutely perfect, so classy, clean and the location is fabulous - right behind the Palazzo Vecchio. It was the loveliest place to come back to every evening. (Sometimes, we could pop back for a short nap, the location was so close to everything.) Florence is magical and staying here added to the experience. Elena and Gabriele were wonderful with recommendations, communication, etc. Grazie mille!