Natalia and Alex are exceptional hosts and the pictures don’t do this apartment justice! I have been traveling with Airbnb for quite a few years now and this experience is at the top of my list! I was greeted by Natalia who went over the ins and outs of the apartment and answered any questions I may have. She also directed me towards the guide book they have for guests. It consisted of in home directions for washer etc along with suggestions of things to see and places to eat. The apartment itself was sparking clean and perfect for a base to visit the marvelous city of Florence. Within walking distance to pretty much anything you could want to see, including a block from the Uffizi. The day before checkout they were kind enough to check in to see if I needed a taxi and if I would like to extend my checkout time. The attention to detail and friendliness of hosts truly made this stay worth it. I will definitely be back!