Lisa goes above and beyond to make sure her guests are comfortable and happy. She welcomed us at her apartment and made sure we knew everything about her place. She answered all of our questions and was available through WhatsApp afterwards. She gave us welcome gifts when we arrived and even left us some groceries to get us started during our stay. She made us feel at home, comfortable and most importantly, safe. Next time we are in Florence, we will stay with her again. Thank you Lisa!