The staff at Mamo Florence—particularly Gerson and Luis—were detailed and responded to our needs in a timely manner. We appreciate them being responsive.
The apartment is in an ideal location. It was not at the center of the touristy hustle and bustle—we wanted to be close to the enough a quaint feel of the local Florence vibe.
We only had two issues. First, the tenants upstairs were considerably loud. Second, we would have liked screens on the windows since there were many mosquitoes. Not sure if screens are used in Florence—at least any we noticed. Also, the water heater went out, but that was resolved immediately once I contacted Giacomo, whom we assumed was the owner. Again, a testament to their responsiveness.
We would book this apartment were we to return to Florence.