Francesca was wonderful. Very helpful throughout the process. She was there to receive us, check us in and gave us a wonderful list of recommendations and tips on what to do, where to eat, where to shop, what to visit. We had our preparation done, but she was like a tour guide who helped us make our trip so much better. She also helped with tips on our day trips to Tuscany area.

The Apartment was very nice, clean and very well furnished. Location was amazing (steps from the Duomo indeed) and a 10 - 15 minute walk from the train station. Its split in 2 levels, which was not a problem for us. Fairly quite in the night given the location (the windows open to the interior side). Well appointed interiors. Internet worked very well. The washer was a nice convenience to have. There is a supermarket below, and lots of places to eat, so you never have to walk long after a long day of sightseeing.

Highly recommend her apartment !