Maria's apartment is totally beautiful and photos do not do it justice. Lidia met us with the keys and helped us check into the apartment, she was there to meet us and answered all of our questions. This was our first time using Air BnB and we are looking forward to using it again in another location. The bathrooms and kitchen were spotless! We had one minor problem with the TV connection and Lidia came back the next day with a technician who repaired the issue right away. The apartment is on the second floor with a freight elevator for your use. Great apartment for four couples or a large family such as ours. We all loved sitting in the amazing living room talking and drinking Chianti each evening. Maria made us very aware of the exterior construction being done on the building. The workers did not start early and the noise was not very obtrusive.