First of all, when I booked with her, she replied so quickly. The room that was available that time was the Yellow Room. She was worried that it was too small for me and my husband. It was supposed to be for one person, but I messaged her and she let us stay! Second, our train was late by 30 minutes! It was such a hassle. We were worried that we may not be able to check in because Silvia has to go to work. She was so nice and helpful. She stayed until we arrived even though she was late for work! Lastly, the Yellow Room was so cuuuteee!!! It had two windows. She had two fans for us to keep us cool. The room was small but not small for couples looking for a nice, clean, and inexpensive place to stay. The bathroom was also cute and of course, clean! Everything about her apartment was awesome! I got to see the Green Room too! That one was big and had a window.