My sister and I stayed for a couple of days in Florence here and we had a great experience. Lysiane met us at the apartment on arrival, introduced us to the apartment and and helped us with all our questions about Florence. The room was clean, adorably decorated and we were provided with everything we needed (kitchen/cooking items, towels etc.) The AC was wonderful to have in the middle of July! Everything worked perfectly and we would go back and stay here in a second! Thank you for a wonderful trip to Florence.