This was one of the best places we have stayed so far. Giacomo and Chiara have provided many thoughtful touches, like coffee in the cupboard for the stovetop coffee maker, croissants for breakfast, a bottle of water in the fridge, plenty of clean white towels, hair drier, iron & ironing board, washing machine - even a bottle of Chianti! (I was celebrating a special birthday!) The flat is immaculate, very tidy and clean and the accommodation was ideal for us (my wife and I had the double room in the main flat and our son slept in one of the two upstairs beds in the mezzanine floor. The flat is very secure being a top flat and there are good amenities nearby - supermarket is on the next street. Our room was above the street which gets busy with people going to work on their scooters etc., (!) from 6.00am onwards - so if you're a light sleeper, bring your earplugs! On the other hand, we found that the location on Via Della Pergola was ideally placed for most of the main attractions - 10 mins walk from the Duomo, Academia, Synagogue and no more than 20 mins from the Uffizi and Ponte Veccio. An easy 25 mins walk from the Gallery of Modern Art and the Boboli Gardens. With the Bus Station on the street adjoining the train station, it was easy to go further afield too - we took a day trip to Siena on the Monday when most of the galleries are closed in Florence. Just over an hour's bus journey and well worth it in our opinion! Giacomo and Chiara very helpfully marked some good eating places on the essential tourist map which they also provided us with on arrival. All in all we would be very happy to stay here again and will definitely be recommending it to family & friends!