Lovely spot but problems with shower and heating. The main shower was broken and there were some plumbing concerns. The heating was turned off at around ten pm which is not ideal in Winter since Florence can get very cold inside, especially top floors.
Those two things fixed and this is a perfect spot to spend a long weekend in Florence!!
Also really enjoyed extra service at check-in: to be personally shown how everyting works and a whats-up contact if there are any problems is a huge extra plus.