Communication with Stefania was easy and pleasant. Her husband greeted us and was very friendly and helpful. Stefania's place was pristinely clean with plenty of personal touches with the decor, including great artwork! The kitchen was stocked full of anything you would need to cook and the apartment was quite large and featured air conditioning, a washing machine, and a nice balcony. The neighborhood was quiet without too much traffic. Although outside of the historical center, there is a bus stop right across the street from the apartment. We opted to walk into the center each day (even though it was quite hot in July!) just because we enjoy walking and exploring. It takes about 40 minutes to get to places in the center such as the Uffizi gallery. I would recommend this apartment to anyone who wants a calm and peaceful stay in Florence. The only thing I could mention is that the walls are quite thin, you can hear the neighbors above. This didn't bother us at all, but just thought I would mention for those who have sound sensitivities.