This is a nice apartment. The check in was easy. Kevin received us on time, showed us the apartment and how everything works. The apartment is very conveniently located, spacious and comfortable. There is no elevator and lots of stairs, but they are wide. The kitchen is equipped with stove, oven, refrigerator and dishwasher, but doesn’t have a microwave. There are also no iron or clothes steamer but they’re not advertised so it’s ok. AC and washer work well. They provide the laundry detergent which was nice.
The nights can be noisy. The apartment is right next to the Piazza del Duomo so expect noise way into late hours. We knew this based on other reviews therefore it wasn’t a big deal. We didn’t go to Florence to sleep :-).
Cleanliness could be better. There were dirty dishes in the dishwasher , hair in the shower and a few other little things when we arrived but not too bad.
Overall, 5 ⭐️ for location and size, 4 ⭐️ for amenities, 4.5 ⭐️ for communication , 3.5 ⭐️ for cleanliness.