I just spent 3 weeks in Lorenzo's beautiful apartment in Florence. Communication and check-in were fast, reliable and easy. The apartment is exactly as in the pictures. Perfect size for 1-2 people. Although very centrally located it's quiet with a window in the backyard. The amenities are modern and everything is clean. Most importantly there is an aircondition:) The wifi suddenly stopped working twice but Lorenzo was very kind and had the problem solved within a day.
I would definitely recommend staying with Lorenzo in Florence!!