Liliana's flat is in an extremely convenient location, at the heart of the historical center of the city, surrounded a diverse range of restaurants, cafes, boutiques, and other shops. And it's very reasonably priced for such a central and charming location. We were two people - mother and daughter - staying in the flat and felt very comfortable using two separate beds. Liliana was very prompt in all our communications before our arrival, answering all our queries as quickly as possible. She accommodated our late arrival, making sure that her son Filippo welcomed us into the flat, even though our arrival was delayed till midnight. We were made to feel very welcome by our hosts throughout our entire stay. We didn't have any problems but we felt that we could easily get in touch with them and they would immediately offer help if we ran into any difficulties at all. I would definitely recommend Liliana's place to anyone who would like to visit Florence.