Our stay at this apartment was not good. Four of us were staying here and there was enough warm water for approx. 1-1.5 showers and it took forever for it to heat enough for another shower. I messaged Mamo asking if there was something that we needed to do to get it to work properly and received a very cold, impersonal and accusatory message in response-
Mamo Florence:
“the apartment features an electrical boiler which simply needs some time to recharge.
The more hot water gets consumed, the more the boiler will take to recharge.
Even if the boiler contains several liters of water, we strongly suggest not to take super long hell-hot showers both for enviromental and practical reasons : )”
Basically they said, we know there’s not enough hot water, but you shouldn’t take warm showers anyway. Absolutely absurd and horrible customer service!
I assure you we do not take long “hell hot” showers. Simply long enough to wash hair and bathe. The amount of hot water produced is not adequate for short showers for even 2 people and yet the apartment can sleep 6. Rather than spending the money for a ridiculous multicolor lighting system in the shower Mamo should have bought a larger hot water heater. The most important element about a shower, aside from it being clean, is having an adequate amount of warm water. Mamo is fully aware this apartment lacks an adequate hot water heater and clearly does not care. Hopefully this review will inform potential guests not to expect a warm shower if they choose to stay at this apartment. This is the kind of information people need when deciding whether or not to book a place. The kitchen faucet was wobbly and lever was broken off. I would never stay at a Mamo property again after this experience!