Massimo was a great host and very kind and communicative. Overall the flat was nice! The pictures didn’t resemble the flat though. It was much smaller than we thought. Additionally it was freezing in the flat and we had a very cold evening. But honestly, maybe we were just unable to activate the heaters and I’m sure that Massimo would have answered and helped us. We didn’t ask him, so please make sure to ask for the heaters before!