This has been our worst experience ever with airbnb. We had to wait 1 hour and a half to get the keys and there was no guarantee that we would get the key, the owner kept on coming up with different excuses for not giving us the keys (the rain, the fact that some cleaning person had the key,etc). This airbnb is not owned by a private but what seems like a business, the person that gave us the key at the end was a “concierge” person and she came to us with her bike, she put her life in danger going from one place to another quickly with her bike, because of disorganisation…