We enjoyed our stay in Florence but probably wouldn’t book this apartment again. The location is good, all major sights within 20 min walk, but the street is very loud at night. The only other downside for us was the bed was 2 twin size mattresses that separated on us every night as well as 2 small blankets rather than a queen size duvet. These combined means we did not sleep well here. Jane does have a well equipped space with tea, coffee, cook top, microwave and washing machine and she was very easy to communicate with.