I highly recommend this apartment it was fantastic. walking distance to the city centre or anything you want to see. 3 restaurants; a pub, Japanese and Chinese literally next door and 5 foot across the road..Also a very large Supermarket 3 doors down the street to the right as you come out of the apartment door. We were greeted with a great big smile and Teresa's son, spent some time explaining what we should see while in Florence. Teresa had a welcome gift and showed us around. however, do not let her go until you have opened the washing machine yourself as it is a little tricky but works well. There is a seperate room with the washing machine, fridge and coat hangers with rail to hang heaps of washing plus a fold out line. The apartment is central to everything - literally. Its not hard to find but my suggestion is- head out of the train station to the left. Once out on the street, to your left is a zebra crossing. Cross here and head down the street to the right- if you follow this path across a set of lights and around to the left you will find the Grand Hotel and a Monument. This is where you will find the street to the apartment. Even if you look for the monument to your right as you come out of the train station - then you will be only 30 seconds from the apartment. We were very pleased. Keep in mind the fourth person must sleep in the kitchen and at times the street can be noisy,as in street cleaner- the other room with the single and the double were more sound proof. Two out of the 5 nights it was a little cold for us. Heaters do come on and are set at certain times. However, we stayed 5 nights and this was not an issue for us. There is about 20 steps to the apartment but not difficult. We would stay here again in a hear beat!!.