Really excellent apartment! We loved this place on the top floor of a 14th century building with wooden beams on the ceiling. The nicest part was the veranda outside the apartment with a beautiful, up-close view of the Duomo. Communication over check-in and check-out was good, and we appreciated the use of the washing machine. Our only complaint was the noise that drifts up clearly from below, even with the windows closed. If the hosts would supply a white noise machine, that might help guests to sleep better. The location was marvelous with great breakfast, paninis , and gelato right across the street. The value for the price was excellent.