House was clean. Shower worked well. Hot water was readily available. Host was helpful when we had queries. He didn't meet us as he was busy, but neighbour did a good job too. He gave accurate instructors on how to get to the apartment from the airport, and train station. Apartment was pretty close to Duomo (15min walk if you knew the short cut through the park), which made it convenient to walk everywhere. However, if u do have a lot of luggage, do take note that the apartment is on the 3rd floor, and building doesn't have elevator. I had to carry mine and my partner's luggage up. ...it wasn't very fun. But overall, it was acceptable for the price.