The Happy Unicorn experience exceeded our expectations! The location was excellent (close to train station, river, city center), Elettra was quick to respond, the apartment was so clean. Elettra had a map waiting for us and a lot of information about Florence/Tuscany. While we didn't spend too much time in the apartment because we were busy in Florence, the apartment had everything we needed. We are two friends traveling with our daughters and it was such a cute, cheerful, comfortable place to come back to each night. Thank you for a great experience Elettra (and Maria!).