Floria was a great host. My boyfriend and I got confused about the address of the apartment and so she came out and found us herself. She let us drop our luggage off before she finished cleaning the apartment from the previous guest which was super convenient for us. She gave us maps and showed us where to walk to our destinations. Her co-worker even fixed a bag that I broke which was extremely nice of him and made my day. She left us mineral water in the refrigerator which was a nice surprise. The apartment was very clean and spacious. Most importantly, it was in an amazing location. We can walk everywhere we wanted to and we can see the Duomo from the apartment building. I would definitely stay there again next time I come visit Florence.