My mom & I had a wonderful experience staying at Francesco's flat. Communication was excellent from the moment we booked right up to our arrival. Filippo sent pictures so we'd know exactly which door was ours, which was a thoughtful touch. Transport from the airport via the T2 tram couldn't have been easier and the flat was about a five minute walk from the Unita stop. Filippo greeted us, showed us around the adorable and spotless flat, gave us some suggestions for areas to stroll, and generally made check in very easy and pleasant. The location of the flat is perfect—very close to the Duomo and the Central Marketand an easy walk to just about everything else. Highly recommend!