We had a great time at the Joy house! Giovanna was out of town but she had Maam Judith show us around. She was very helpful and toured us around Florence. She also showed us where to get the best sandwich as well as where to shop for genuine Tuscan leather. She was very helpful and made sure we were very comfortable. As for the apartment the place looks exactly like it does on the pictures. Her place is very tidy, spacious and we loved how it was designed to be both functional and beautiful. All amenities are very good: the beds are comfy and cosy, the kitchen well equipped. The neighborhood is very accessible as it is just a few minutes walk from the main train station (Firenze S.M.N.) and is conveniently located near Cattedrale de Santa Maria del Fiore and Basilica San Lorenzo as well as a few minutes walk from the Mercato Centrale if you want to do some shopping. The place is located in a busy neighborhood but we don’t really mind as you can really feel the liveliness of Florence! Would absolutely recommend to stay there! Would definitely come back if we were to visit Florence again!