We arranged the time to pick up keys before so did not have any problems. The flat was clean, nicely decorated and spacious with lots of sunshine throughout the day. About 15 minutes to walk to main tourist attractions, the flat is located in a residential area with many small independent boutiques, coffee shops and vine bars. There`s a nice coffee shop across the road, ideal for breakfast. So if you want to experience a bit of Florentine way of life, I would highly recommend this flat. It`s obvious that our host David takes this seriously and was always available whenever he was needed.