Our family traveled throughout Italy and France and our stay in this apartment was unquestionably the highlight of our trip. The apartment was spotless with giant, comfortable, quiet rooms. The location cannot be beat, with great food, coffee and shopping just down the street. But best of all was the warm welcome from Gianfranco's daughter Laura who spent over an hour with us at checkin and gave us her insider's advice on where to eat, shop, and visit. I literally tossed my guidebook and just followed Laura's suggestions and am so glad I did. Laura and her family are proud of this apartment and proud of their city and went out of their way to make sure we had a great visit. Laura had placed some treats on the dining room table when we arrived and when she learned our daughter has Celiac, she came back a little while later with some gluten free cookies to make sure our daughter had something too. Laura even communicated with us via text after we checked out to make sure we were ok. We had a little glitch with the next leg of our journey and Laura cheerfully helped us out. Words cannot express how much my family appreciated that.