Francesco was extremely accommodating with our check-in and after waiting a bit for our arrival, he truly went above and beyond as we received one of the more detailed local and typical "must-sees" suggestion lists and it was beyond helpful. He was extremely communicative when reached out to. Highly, highly, suggest following his dining recommendations because they were quite remarkable. Could not have asked for a better experience with the property and was spoiled with beautiful sunrises over the Duomo and Florence itself!