Sabina's apartment was perfect. She was immediately available to answer all of my questions. This was my first trip to Europe and she made me feel so comfortable. She is an excellent host. My check out was very early in the morning and she didn't have any problems with that. I even left my watch behind and she was so kind to offer to mail it back to me. The apartment is exactly as pictured. The bed is comfortable and the apartment has plenty of room. It also has a full shower. We stayed for 9 days and felt right at home. From the Florence airport it is a quick bus ride to the central train station and the apartment is just a couple minutes walk from there. The location is right in the heart of the city. We walked everywhere and never had any problems. The apartment is on the third floor so be aware you will walk up steps. I highly recommend this apartment and would definitely return on my next trip to Florence.