While we only stayed in Florence for a night, Tarcisio made our stay very comfortable and easy! He was very responsive to texts and emails and helped us with any questions we had, prior to arrival. Once we got there, he allowed us to settle in a bit early since our train got in early. He showed us the ins and outs of the apartment, which was lovely, clean and perfect for any type of stay. He also got us a map and showed us how to make the most of our trip in Florence. He was funny, kind and very great to work with. Would definitely recommend this apartment to anyone looking for a great experience very close to the historic center of the city!