Our stay went great! We had to make a last minute change to our accomodations in Florence and were greatful that Rossella and Joanna responded and approved our booking request incredibly fast. They went above and beyond to make sure we had everything we needed, told us about the neighborhood, and provided recommendations on some great restaraunts. To top it off, they had a old bottle of white wine waiting for us when we arrived. This space was increddibly comfortable and provided a centrally located home base while my wife and I explored the city. Great value and incredible location!