Pierpaolo and his crew were terrific. I normally prefer to rent direct from owners, because they tend to know the place and how things work better than managers. But we corresponded a bit before I booked and I felt comfortable with him. The only issue I had was the inability to find something on arrival. I sent a text and moments later he replied with a photo showing exactly where the items were. In my experience, that's over and beyond what even owners do. Check in, cleaning and checkout were quick and painless. (I work and work out in the mornings and they adjusted schedules to accommodate that!)
Nice neighborhood, steps from Ponte Vecchio, with all the conveniences adjacent. ATMs, laundromat, small shops, bakeries . . . Would definitely recommend both Pierpaolo and the place.