Markos has been the ideal host. We were supposed to arrive on monday and he was willing to come pick us up from the airport. Unfortunately, we had a delay of an enitre day due to weather conditions. Markos wasn't able to give us a ride on tuesday but he did provide us with enough information to get to the apartment. Once we arrived he had a big smile and was very happy to see us. He gave us some recommendations of things we should do while in Florence and restaurants that we had to visit. Whenever we had a question we just had to text him and within no time he would have a reply and a sollution. Every now and then he would text tips about reservations and discounts that were really helpful. We had a great time in Florence and Markos made sure of that!