This house was amazing! The space is HUGE (even bigger than the pictures show) -- with lovely details and decorations, two atriums with openings up to the sky, one in a whole separate area (where our friends, a couple traveling with our family, could stay with some privacy.) The space and decoration made me feel like we (a la Henry James) had "taken an apartment in Florence." Lisa was lovely - met us right on time, showed us around carefully, left a list of recommendations for the area (the 2nd restaurant listed -Trattoria Gargani- was so delicious), left a bottle of red wine and a box of spaghetti and sauce, cookies with a carafe of sweet wine, and a whole tray of aperatifs, offered to answer any questions we had anytime, and all in all made us feel welcome and tended to. The location is really central too, and made walking to everything (even with young kids) easy. Only downside to the place is the small kitchen (really very small, though we made coffee and toast, and boiled spaghetti for the kids, just fine. Trying to cook more than that might be an issue.) All in all we felt like this was definitely an 'airbnb win' and have already told our friends traveling to Florence to check it out.