Our family had a lovely 4 night stay in Claudia's place. Pros: Super clean, very spacious, stylish and comfortable. Given how hot it was in Florence, the apartment's A/C was a lifesaver. Cons: Four long flights of stairs to get up to the apartment. Not a big deal our family, but someone who is older or not in great shape, the stairs won't be great. Washing machine didn't work during our stay. This was a bummer as we were a group of five people (including two small kids) and packed light with the intent of doing laundry. Bathroom light didn't work and controlling shower pressure/temperature was iffy. I'm sure all of these issues will be repaired for future guests, but were minor inconveniences for us. Again, having space and A/C mattered most.