The Unit: Great. The unit had a single bedroom with 1 queen size bed with 2 sofa beds in the living room. It had 2 full baths, a large kitchen and a Dining area with a huge dining table. Very clean, bright and spacious. Also had cathedral ceilings with art decor which was awesome. Can be improved with the addition of a clothes washer and dryer. Only Con was the Noise outside. Not good for light sleepers. Maybe noise proofing can be explored by the host.
Location: Great location, centrally located and close to all what Florence can offer.
Host: Communication with the host felt not so welcoming and almost robotic. Felt like booking a 2 star drive-in motel. Compared to other AirBNB hosts that we've stayed in the last 2 years, this area needs a lot of improvement. From booking online with AirBNB, to the meet up with the host's representative that let us in and up to the time I called the host to let them know we were checking out, we didn't feel a welcoming atmosphere. I also messaged the host 2 weeks before our stay asking for tips on how to get to the place, and his response was that he would do so a few days before our stay which was weird. I had to again message the host 2 days before our stay to again ask him about it. A friendlier approach to customers would have definitely made our stay more memorable.