This was our first time traveling to Italy and using AirBnB. We were not sure what to expect. All I can say is everything exceeded our expectation! Lorenzo communicated with us promptly about meeting at the apartment and answering any questions we had. The apartment was very clean and comfortable. It was much more spread out than the pictures lead you to believe which was great for our family of 5. The air conditioning in the bedrooms and living room worked well and the washer was a definite plus. The location was ideal. We arrived by train and easier walked from the station to the apartment. Grocery store near by was handy for snacks and drinks. It was very easy to walk to major tourists sites. The apartment is on an upper level so you do need to climb stairs; maybe about 30 steps. Also, while we were there it was very hot and we used the air conditioner which worked very well. However, if you also had too many lights on or used the washer at the same time, the circuit would trip. Only happened a couple times and we were able to easily correct it. We would definitely recommend staying at Lorenzo’s place. And, the biscotti treat that was left for us was appreciated and delicious!