I had a very mixed experience staying here, one which I ultimately cannot recommend.
Communication and check-in were great and they were very accommodating, even allowing bags to stay in the apartment after check out even though I didn’t need it.
The location of the apartment in Florence is not bad. It’s close to the train station, the duomo, and the rest of the center. This unit is directly above a bar, however, that has a tendency to play music until it closes around midnight to 1:00 every day of the week. It was the winter, so the windows were closed and the music was not that horrible, but it’s definitely noticeable in bed and could prevent a light sleeper from sleeping. If you’re a light sleeper I’d say skip this place.
While sleeping, rocks or pieces of cement fell onto me in bed. It appears to come from the area around the central beam in the ceiling. This led to the sensation of having little crumbs in the bed as a result, even if they weren’t crumbs. I’ve let the hosts know about this.
The bathroom has a tendency to get very dirty as a result of the shower. The shower is one that normally requires a sliding door to keep the water from escaping. This one does not have that, however, and instead has a shower curtain which does not fit properly. This leads to lots of water getting into the rest of the bathroom, leading to excessive dirtiness on the floor. I’ve let the hosts know about the shower as well.
Ultimately I was disappointed. The price I paid was much less than the high season rate (around 27€ versus 65€). Even at that price I cannot recommend this place, and especially at the higher rate. There are some fixable issues that, if resolved, could make this a better option. As it stands, there are just too many problems to make this a worthwhile stay. There are plenty of other options in Florence and I’d recommend looking elsewhere.