Stefania was very friendly with us. She was flexible in the check in time, which we needed as we were coming early and needed to stash our luggage. For the price, this little apartment was exactly what we needed. We were not there long, so cannot say much about the area, but the Thursday night that we were there was poppin! Many people at the local restaurants/bars near the apartment. If you are staying in Italy on a budget, this us a great stay in Florence.