Loredana's home in Florence surpassed our expectations. We were very well taken care of from the first correspondence right through to the end of our stay. They went out of their way to make everything easy and perfect for us. There were so many personal touches including: the Christmas decorations, the thoughtful arrival gift, meeting with us at the apartment at check in to give us all the best local places to visit and eat, and ordering our cab back to the airport at the end of our stay. The extremely well located apartment is beautiful, spacious, and has a lot of natural light. Very importantly, at night it is very quiet and cozy. We will definitely stay here again the next time we visit Florence.