Words can't describe how awesome this place was. Modesto was very good about staying in contact, and Emma was right on time to welcome me. Both spoke very good English. Emma gave me several papers that had names and directions for everything from bars to restaurants. I had all the information of where to go to eat and enjoy myself. The place was extremely clean, and well worth the money it took stay there. It felt like a home away from home, which really made the stay that much better. All the amenities worked perfectly. This is definitely the place I will book every time I come to Florence.