Overall, we enjoyed our stay here. The apartment is quite cosy, however it's greatly designed and very comfortable. The location is fantastic. The main reasons for our score being 3 stars is: 1) We received a quite serious electric shock when plugging in one of the lamps in the apartment. Upon checking, the live wire of the plug is exposed which is a serious safety hazard. We reported this to the host and the first message was ignored, and when we followed up later in the day the host said a simple sorry and she'd look in to it. We felt there was not much care shown. Secondly, the check-in process was a little difficult. We arrived quite late and the host had not sent any instructions. We called and messaged quite a few times and when we got through to them, they said the apartment may not be accessible as we had arrived late which did cause us a fair bit of stress. Later they sent us through the instructions to gain access. I think the process would be improved if they sent the check-in instructions earlier in the day, or got in touch if there was going to be a problem with arriving late.