Nena's warm hospitality made our stay really memorable. Nena spent a lot of time with us showing us around the apartment, explaining the details and the area we were in. You're pretty much in the heart of Florence with major attractions and restaurants accessible by foot. The bus stop is also very close in case you need to take the bus. The apartment is spread over 3 levels and is large with spacious rooms. Communication with Nena was extremely easy. Highly recommended!!