This location cannot be beat, and the apartment is so lovely (waking up to a sunny, bustling Piazza Signoria was a dream!), but what made this experience stand out even further was how gracious and accommodating Giovanna and Judith were when our flight was delayed until very late at night. They immediately found a family member able to let us into the apartment at almost 2 a.m. and set up time the following morning to finish the check-in process. My tired and travel-weary husband and I were so thankful, and we cannot recommend this Airbnb enough!