I have to give this place 2 out of 5 stars. We wanted to get out of this place.
*Minus 1 star for check in.*
So the first knock against this is managed by a company and not a person. I should have known there would be trouble when I got a chat response from "Marco's team" and not a real person. They sent me an address and mentioned that next door was a tour guide shop and they would meet us. When I arrived at the address, the door was locked an no one let me in. I called using the air bnb app and was told that the check in was really at the tour guide shop. I go to the shop and have to wait thirty minutes before they help me check in.
After I check in with the tour shop, I was given keys and they don't work for the apt main door. The tour guide shop said they couldn't step away from the shop to help. I was frustrated that the keys couldn't open the door and check-in could not help. The tour shop called someone to help so we waited ten minutes for someone to arrive. They then told us that the keys were for a different address! We were told the incorrect address!
Here is the real kicker, when we complained to the tour shop and person helping us with the door, they both said they couldn't improve the check in process because it was a company and it was not their responsibility. One of them told me just to leave a bad review. Wow.
*Minus 1.5 stars for smell.
This is the deal breaker for the stay. There was a definite sewer smell in the bathroom the whole stay. It was more like a strong sewage scent. We kept the bathroom door closed and only went in when necessary. The temperature was above 80F so that could have played a part. The smell was very unpleasant.
*Minus 0.5 stars for slippery shower.
I'm not exaggerating when I say the shower is very slippery. I had to be super cautious and my wife slipped in the shower and cut herself. It is borderline dangerous in my opinion but maybe everyone else just has super great traction/balance. I only knock half a point because it is a shower and it seems crazy to say a shower is dangerous..
Overall, I can't in good faith recommend this place to anyone. The risk of the smell and the potentially unsafe shower are just too much.