This apartment is a jewel near the train station (Santa Maria Novella) and it’s conveniently close to all main historical attractions. It is modern, spotless and everything was in working order. Chiara was not available to greet us but Stefania was. Stefania made us feel right at home. She also gave us great information about sightseeing in Florence. Chiara was a great hostess by communicating with us early and often—prior to our arrival (and during our stay) and she was quick to respond to any questions we had. The neighborhood felt safe and offered everything you could ask for within a few minutes walk: a PAM supermarket, restaurants, gelaterias, etc. Should I visit Florence in the future, I would definitely stay in this apartment again.