My family of 4 stayed 4 nights in Karin's apartment in December'18. Karin was a great host and very responsive and accommodative from the onset when I first enquired about her apartment. We did not meet her in person, her representative met us on check-in date. It was an easy process. We did speak on the phone to understand how some equipment worked and she was very friendly. The apartment is well located (next to the Ponte Vecchio) that made nice morning walks. It was a couple of minutes away from the museums, shopping streets and nice restaurants. Her apartment was tastefully decorated and very well maintained - I like the photos on the walls. The views from the terrace were great since it was on the top floor. I will keenly recommend Karin's apartment.