Sara is a brilliant host. We had a tough time trying to get to Florence, our flight being cancelled on the first day. Sara called to make sure we were okay and kept apologising for us missing a day in Florence. She made sure we were settled when we finally arrived, and checked in on us to make sure we were enjoying ourselves and didn't need anything. Her flat is immaculate, with a great view in a fantastic charming neighbourhood away from the crowds. When we were leaving, she called to make sure we got to the train station, checked in to tell us about the traffic. She went that extra mile and more to make us feel welcomed in Florence. Couldn't ask for a better host and a better place to stay in a charming city.