Instead, Andrea, his parents met us. They were adorable, very friendly, polite and caring. Andrea was also very friendly. From the station we got to the apartment for 20 minutes slowly. The apartment was very clean, comfortable, consistent with photo and description, and had everything needed for a comfortable stay. The apartment is located in a quiet street near the square and the cathedral of Santa Croce. I can not say anything bad about the apartment or the host. Lovely place. I hope Andrea was pleased with us as guests.