This was a perfect place to stay in the very heart of Florence. Walkable to everything you would want to see including the Uffici and Pitti palace. There were 21 stairs to climb to the apartment itself, but not too bad dragging up our 4 bags. Victoria met us and allowed us to drop off our bags early which helped a lot. The place was clean and had all needed appliances in the kitchen/living room areas and we were able to get our laundry done. Great place for a couple or small family. We will be back if we return to Florence again. Thanks Victoria!