Claudio was very responsive whenever I had questions for him. On the day of check in, we wanted to move up the checkin time earlier and Claudio was very flexible about that. His friend Niccolo let us in and showed us the loft. It is very spacious and very clean. A very central location to everything ! Honestly, the pictures do not do the place justice. Thank you so much for having us, Claudio. We had a great experience!