The location is amazing. Very centrally located in Florence, right next to the leather market, everything is about a 5-7 minute walk. Annalaura was extremely responsive which was reassuring however there were some major issues with the basic necessities that are assumed to be in the most basic accommodations.
The most basic being cold water. We notified Annalaura within 30 minutes of checking in that we didn’t have any cold water, not to shower, brush teeth, or wash hands. The water was not just hot it was absolutely scalding hot. We didn’t actually shower the entire time we during our stay there due to the fact that the water was too hot. We would wet our bodies/hair with the hot water just to remove the dirt/sweat from the day. With the temperatures being in the mid to high 90 degrees Fahrenheit a shower would have been nice as well as been able to drink water without burning your throat.
Annalaura said she tried to fix it multiple times when we notified her however there was no fix. She said she was sending her friends up to fix it but the poor guys who came up didn’t have experience with water tanks. She did put ice in the tank a few times which made it tolerable to stand in the shower and wash our hands.
All in all it was a decent stay being that it was clean and centrally located, the bar below was an added bonus for a quick drink.