FLORENCE
* Pre Check-In: In the months leading up to our arrival, we were in contact (via AirBNB messaging and WhatsApp) with the main office. When we were about an hour away, we texted Monica and she met us at the apartment to check us in. Very easy process for sure.
* Check In: Overall, very smooth and efficient. Monica provided a very nice touch with a bottle of champagne, which was quickly consumed and VERY appreciated after the train ride down from Venice. Be sure to have passports ready for check in (plus the $4/person/night tourist fee; you can read about this prior).
* Accommodations: By far one of the nicest places we’ve stayed. We had 3 couples total and each couple had a beautiful bedroom, showers, etc. Overall, lots of room to lounge. Was great to have a coffee maker to fire up some espresso each morning. A few negatives (if any): Internet was not working but it was fixed on our second day. This is key so guests can communicate with friends/family back home without the big hit with cell data charges. The washer/dryer was not super easy to use, but not a big deal. Lastly, the place overlooks a very busy city street, so you will definitely hear a steady stream of traffic at any given time, but you do get used to it.
*Tips: A) To book a taxi, simply walk (2 min) to the nearby Best Western hotel (make a left outside the main door) and the front desk will book a cab for you. We did this several times. Overall, we were able to walk to many local eateries and main attractions. B) For museum tours, etc. try to book as much as you can online to avoid having to wait in line too much; C) Suggest having some type of printed map for easy reference. Mobile phone maps are good, but not 100% (forget Apple Maps...use Google Maps).
* Check Out: Super efficient and easy; no issues.
* Overall: Great place and great experience. 5 stars without question.