Paolo was not only responsive, but really kind and accommodating. When we arrived, he told us about the neighborhood and shared with us some good ultra-useful tips (public WiFi and parking etc.) He even brought us to the parking we needed and negotiated the price for us (thank you!).

The apartment is perfect - central location, small (big enough for the two of us + toddler though!) and tidy. It's central location means it's close to the market, the dome, groceries, pharmacies etc.

Would definitely come back on our next trip to Florence!