I had a great experience in this apartment!. It is located in a quiet neighborhood in a lovely building. The apartment is decorated with great taste.
Luisa was very helpful prior me and my family's arrival, answering every question about the property and the city. She was waiting for us in the apartment on our fist day. She showed us the apartment details, and provided recommendations about Florence, tours, restaurants, Tuscany, etc. what a nice lady!!!.
I contacted her during our stay to get some suggestions and she helped gladly.
We had a car while in Florence. The garage is not very close to the apartment and the driving experience was a bit stressful.
This is a great property!