Since the first contact, Paola was very quick to answer. She and Alessandro are super delicate and kind. They think in the smallest details and care for the guests to have a good stay. We really enjoyed staying in their apartment. It’s in a wonderful location in the historic center, very close to the Duomo and the Mercato Centrale. Those staying at Bianca's apartment should go to Ristorante Pizzeria Ginori (under the apartment) - delicious food and great service.