Paolo couldn't have been more helpful, and the apartment is exactly as described and shown in the description and photos. He actually managed to meet us on arrival at the train station, saving the hassle of finding the apartment. Then he showed us around the local area near the apartment, highlighting restaurants, coffee shops and supermarkets for us to use. He was also in frequent contact with us during our stay to ensure we were happy. The apartment is on the third floor, has a lot of space, with two full bathrooms, and a large bedroom. It's very clean and has all the amenities you'd need: iron, ironing board, hairdryer, washing machine, dishwasher, espresso maker, oven, vacuum, the list goes on. Overall, a very good example of what Airbnb should be. The area is good, two bars nearby with frequent live music, and an excellent restaurant just outside the front door. 15 minute walk to the Duomo, and lots to see and do along the way. Highly recommend to future guests.