Isabella was great and flexible about the check-in time when we had transportation delays. She also provides a very helpful binder with a wealth of information about restaurants and places to see, as well as emergency contacts. The flat is close to the train station, which was very convenient.

The apartment was clean and there was good wi-fi. However, 4 floors of stairs is definitely not for the faint of heart. The shower pressure isn't very strong though and sometimes the water would just stop, which required just turning the head off and then back on again.

5 stars for Isabella as a host. She was warm and very accommodating.