I stayed here with my husband and infant daughter (8 months). Amazing location, really easy to get to all of the key sights. Francesca was easy to communicate with & was very quick to remediate an issue with the shower (clogged drain). We didn’t have hot water in the shower on a couple of mornings; it was at the end of our trip so we didn’t bring it up, and it’s possible it could have been remedied if we had. 6 flights of stairs were difficult with a child and generally the space is pretty tight. Great for a couple, would not recommend for more than that. Also, we parked at the nearby Giglio garage at the host’s recommendation. Paid in advance, convenient, and (hopefully) avoided any ZTL issues. We had a Tesla and they said they could charge it, though we didn’t try it.