The host was very welcoming & made us very comfortable on our arrival. We had difficulty with a few taxi drivers who were not able to understand English very much, our host was there to help us out. One of my niece was not keeping well on one of the days & we had gone out, she was nice to take care of her. Though the house was a little far off from the central Florence, we kind of liked the dwelling, very quiet & serene atmosphere. We did not know who our neighbours were.