Roberta and Rosella went over and above to make our stay comfortable, welcoming, and enjoyable. The apt felt like home when we saw the charging plugs and USB ports in the kitchen and the bottle of wine that they left for us. It was also a nice touch to have coffee and a coffee maker to really feel like home the next morning. Their information binder included restaurant recommendations, maps, and some history about their apt. What sets them apart is how quickly they respond and how pleasant they sound even via Airbnb text messaging. Right before we arrived they alerted us of a power outage affecting the outside gate that required a keypad code. To make sure we had no problems, a spouse came to meet us with a key, and showed us around the apt so that was a plus. (Luckily, the electricity was fixed but the electrician who was just finishing up.) I felt comfortable to contact the hosts for questions, and realized we needed to figure out how to get to the airport for our early morning flight in two days. I asked the hosts of a taxi or car service would be better. Roberta made taxi reservations for us! She didn’t have to do this but she did and that’s why this place is an Airbnb plus- for their thoughtful amenities and beautiful rooftop, and for being wonderful, caring hosts !