The stay at Pam’s place was great! I wasn’t able to meet up with Pam but her friend, Yoshie, was able to help with everything and was super friendly. The apartment is quite small but cozy and has everything you need. The outdoor terrace was beautiful but we couldn’t use it very much since it was raining while we were there. Overall this was an amazing place to stay and I would recommend it highly as a place to stay while in Florence