Ksenia was great with the check in process everything was simple and smooth getting in. The place is a 7 minute walk to the train station which was great! We were also provided with a free bottle of wine which we didn’t drink but appreciated. The room is exactly as pictured and the building is in a safe area which was important to us. The fan in the restroom turns on and has no switch to turn it off until it does so by itself which affected our sleep. Also as someone with allergies and asthma something in the room caused a reaction for me to breathe in and caused me sneezing and itchiness after some medication I was fine but I personally would not be able to stay here again. Overall I do recommend this place for a quick stay in Florence.