Elena was a great host and provided lots of local information about where to eat, drink, shop etc. She took the time to get to know me and connected with me which I appreciated. The apartment is clean, has all the necessary equipment etc to make the stay homely. The location was for me great as I was attending a conference in St Regis. Its so close to a supermarket and lots of restaurants around for dining. It is so centrally located which was amazing and if you want to be in the very heart of things in Florence this apartment is strategically located!