We didn't get the chance to stay in the magnolia house because it was double booked. This is probably caused by the "instant booking". Luca informed me about this about one week later and gave the option for another apartment in Florence or a refund. We chose the other "Dante" apartment. Before this deal was set a lot of communication was needed because not everything was clear and sometimes it took some days to get an answer. At arriving in Florence, Luca gave the wrong housenumber for the Dante apartment. After some phonecalls we made it into the Dante apartment. It's perfectly located in the citycenter of Florence with amazing views from both sides of the apartment, il Duomo and the Uffizi tower. On arrival we experienced a malfunctioning toilet and a non working WiFi. The toilet problem was fixed the same day. The WiFi the next day. The apartment itself is pretty nice and spacious. We had a very nice stay in this apartment in Florence. I had to contact Luca many times because of above mentioned issues. He always had the issues solved but sometimes it was difficult to get a hold of him.