Francesco is a very nice man! He was very carefully since the begnning always answered our questions and we could comunicate by whatsapp as soon as I got in Italy and he explained how I could get to the appartament and parking the car. He was at the appartament when we got there, so we didn't wait nothing to getting there. He was very nice, explained us everything about the appartament and about Florence, the places to visit, to eat. The appartament was very clean and organized and have everything that we needed even for eat and products to clean house and clean dishes. Also was avaiable extra bed sheets an towels. The house is so cute and make us feel like home! Was even safe for baby and there was a baby crib for my baby. The localization is the best, close to every nices places, tourist places, 2 minutes walking to the Carrefour, very close to the train station, Duomo, Mercato di San Lorenzo. I was there for 1 month and will definitely come back very soon. I i highly recommend was a outstanding experience! Thank you Francesco!