Beautiful flat with great amenities - the washing machine, in particular, was an absolute life-saver half way through a two week holiday. Right next to some great restaurants, and easily walkable from any of the main tourist sites in Florence.
Due to my own foolishness, I left behind my jacket after checking out (which contained my passport!). The hosts worked with me to help return the item, though scheduling a time to do so was difficult - they don't live in Florence, so couldn't meet me until the next day, and after we agreed a time and I booked a train to get there, they changed the time of our meeting! In the end, I made it just in time, though Vittoria's arrival 10 mins after the revised meet-up time made it a close run thing. Mostly I am very grateful that I was able to get my passport back, after my own silly mistake.