As we approached the unit we were warmly greeted by our host. He went over how to open the doors to the building and the unit to ensure we would have no issues. He toured us through the apartment letting us know how everything worked and where items were located to make sure we had everything we needed during our stay! There was strong wifi, comfortable bed, a hairdryer & extra converters for chargers which made the time in the apartment great! It's centrally located to Florence's beautiful attractions & there is a luggage storage facility a block away in case you have some time to kill before/after check out! Highly reccomend!