Lorenzo was such a wonderful host! He was so gracious and helpful. He made our first trip to Florence that much more pleasant! He was waiting for us right outside the apartment when we arrived, even though our arrival time wasn't accurate. He carefully went over all of the details of the apartment and made sure we knew how to operate all of the amenities, AC, TV, washing machine, etc. He gave us a map and pointed out ALL of the important points in Florence. I've never received such a comprehensive explanation upon checking in somewhere! He even checked in with us halfway through our stay (3 nights) to ask if we were okay or needed anything. I can't say enough nice things about this host - he was truly exceptional. As for the apartment itself, it is just as advertised - super clean, very spacious, and the best location you could have in Florence. It was in proximity to everything and being directly across from the Central Market was so convenient!!