Elena was very welcoming to me and my wife, gave us a great understanding of the city, it was our first time visiting Florence and the pointers were very helpful.
The actual property is brilliant, located right in the heart of the city and very close walking distance to everywhere we wanted to go.
The fitting of the property is to a very hight standard, and we were very happy with everything about it.
Can't speak highly enough of Elena, very pleasant and helpful and always quick to respond to any messages/questions we had before and during our stay.