Silvia's apartment was perfect! My husband, son and I were lucky enough to be one of Silvia's first customers. Silvia, Pietro and their beautiful children were lovely. Communication was great and the directions to the apartment from the train station were easy. She was helpful with great city advice and even helped make a dinner reservation for us. The apartment was spacious and comfortable with a charming outdoor terrace. I appreciated her attention to details by her use of nice linens, toiletries and a kitchen stocked with everything from an espresso machine, refreshments, and plenty of goodies. We were so pleased. The neighbor is great just minutes from everything we wanted see. We walked everywhere loving our time in Florence. Will definitely come back again in the future!!