Brittany is friendly and gave me a great orientation of her apartment and which direction to go towards the major attractions. Her place was as advertised, comfortable, and had fluffy white towels! :) There was some street noise before midnight, and then again probably from around 7am in the morning, but I expected that since the apartment is conveniently just around the corner from the Central Markets, and wasn't really bothered by it since I wanted to get up and explore Florence! :)