Great location, easy walk from the train / bus station, and simple walk to the key sites.
Veronica was a great communicator, providing lots of directions up front, and very flexible allowing early check in. Nycolas checked us in, he was very friendly and knowledgeable, and explained with a provided map where we could visit, eat and shop. They also have a number of guide books available to help work through what you want to see in Florence.
We were pleased there was only one flight of stairs, and Nyc insisted on helping us with our bags when we left, thanks Nyc!
As stated in the description, the room was a little noisy with the market setting up and closing down each day, but ear plugs are provided and work extremely well, we had no problems with sleeping. The terrace was great for eating breakfast or a quiet beer after a hectic sight seeing day!