Cristina was very welcoming and helpful when we arrived in at the house! She was very friendly and her directions from the train station were good. Cristina was able to tell us a lot about Florence, the neighborhood, and the current events taking place. She described in detail the bus systems and how to get downtown. The bus ride is very short to downtown and it is easily walkable along the river. The room was very nice and clean. It is spacious and comfortable as well. Overall, the stay was great!