Few things about this place and reasons why not to stay here.
1. We are international travellers and while or plane was delayed, Pilar left. We were left with no reception or wifi to contact her on our arrival to which she was not at the property.
2. Toilet had a horrid stench.
3. Pillows were filled with uncomfortable ripped out clumps of mattresses.
4. The fold out bed had a arch in the middle proving it to be horrible to sleep on and cause a large amount of pain for my partner.
4. There was no aircon and no fly screen to stop the mosquitos from entering.
5. Generally unclean in the kitchen and bathroom.
6. THE FRONT DOOR COULD NOT BE LOCKED AND IT IS AN EXTENSION OF HER PERSONAL APPARTMNET! Very unsafe!
7. The fan was not functioning and the knob to turn it on had been ripped out of the wall.
8. On messaging the host notifying her that we had left, after we had left Florence. She said she wishes that we had told her we had left so that she could of filled the room! RATHER THAN ADDRESS THE ISSUE AND GIVE US A REFUND!