Our host, Paolo, was very helpful. He answered questions for us even before we left on our trip. He greeted us on our arrival at the apartment and showed us how to work things. He gave us a list of things to do, and places to shop and eat in the neighborhood. Our apartment was even better than described. It's location was perfect, as it was quiet and safe, yet very close walking distance to the Duomo and the Academia where the statue of David by Michelangelo resides. We were pleased to have great internet inside the apartment, and the use of a washing machine, air conditioner and dish washer. Our host was very helpful with coordinating a taxi to the airport for our very early morning leave time. We loved Florence and hope to come back someday. We would be happy to stay at this apartment again.