This is a 5 stars across the board with the exception of checkin which could have been smoother for us. Advice: 1) Set very clear expectations re: your preferred check-in time including any turnaround requirements (e.g., any window by which you need to be checked in to make your dinner reservations or other plans). 2) Get very clear instructions on how to operate the keyless entry as there is no place to go if you can't figure it out. You will be waiting on the street until you reach someone via phone to assist. This is a very nice neighborhood but if it is 100 degrees (as was the case for us) or raining, etc. its not pleasant. Now that we understand this, WE WOULD ABSOLUTELY STAY HERE AGAIN and recommend it highly. It was beautiful, spacious, very tidy and incredibly comfortable for our family of 3. We appreciated the open design with an abundance of light as well as the simple, uncluttered, elegance. We took advantage of the terrace, full kitchen, washer/dryer and two bathrooms. We chose the location because we prefer walking 15 -20 minutes to the sites/action if necessary to enjoy a more private and quiet experience which this is. That said, the lively Piazza Santo Spirito is only a one or two minute stroll. We enjoyed several lovely meals in and around the neighborhood. Thank you for making our week in Florence all the more memorable and worry free. This location exceeded our expectations. Thank you to the property manager for staying in touch with us throughout our visit and for ordering our 5:15am taxi to the train station.