Alessandra and her husband kindly met us at our carpark as arranged and on time. She guided us through the streets to the apartment and helped us up the many stairs with our luggage, a gesture that was most welcome.
Unfortunately it was raining and overcast when we arrived and we were very surprised to learn that there are strict government regulations prohibiting the use of heating in Florence from April to September. We very much appreciated Alessandra making an exception in our case which allowed us to dry our clothes.
We were also very grateful for the two softer pillows she was able to deliver to the apartment, they certainly helped to cushion the affect of the rather firm mattress. A further word of warning regarding the bed, if you are over 6 foot tall, this isn't the bed for you. Also the bathroom door is very low so watch your head!!!
Florence is a beautiful city and we enjoyed staying in such a well located apartment. Alessandra was very responsive to all the queries and concerns that arose during our stay.