Guilia was very helpful and extremely accessible. If and when we had any questions, she got back to us within minutes. Her tips for restaurants, tours, and places to visit were wonderful. The apartment's location could not have been better. We walked almost everywhere! Most interesting sites and places where within 10-15 minute walking distance. the neighborhood was lively. The neighbors were a bit loud, but since we woke up early and headed out, that wasn't a problem at all. The apartment was charming,clean and tidy. Overall, a great stay. If you're in Florence for a short time and want to walk everywhere and be in the center, this is a great choice.