The check-in process was very confusing; the instructions provided were not accurate, and it was difficult to find the apartment as a result. Also, unfortunately there was a lot advertised that was not provided. The internet did not work; no password was provided for the apartment even when requested multiple times. There was aircon advertised, however, it was not made clear that this was upstairs only and that the bedrooms only had small fans. The downstairs area was extremely stuffy and warm as well which made this worse (there was no windows either). Additionally, the TV was faulty and short circuited several times, and the dryer did not dry the clothes properly. Overall, there was also a distinct mould, cigarette and dust smell that flared all our allergies, and the doors were not sealed properly which meant there were large mosquitoes throughout the whole apartment. Very disappointing stay given what was advertised and the price we paid.