Francesco was a wonderful host, welcoming upon our arrival and always readily replying with answers before and during our stay. There was water and juice in the refrigerator and some snacks in the kitchen that were greatly appreciated by hot, thirsty travelers! Francesco even locked our luggage in his garage the day we were leaving as our train was not until late afternoon.
If you are looking for sleek, modern accommodations, this is not for you. If you are looking to enjoy a bit of Florence in a nice neighborhood, Novella House is a charming place with lots of character. Truly, the train station is a 5 minute walk away and all the beautiful places of interest are within walking distance (we only used public transport when leaving the city). Our 2 families of 4 people each (8 of us total) had plenty of room and loved our stay in Florence and Novella House.