We stayed at the property on Piazza Strozzi for 6 nights in October, a wonderful location for getting around Florence. (In the reviews you read, you might be seeing comments about the other properties Clementina manages). We loved the location, cleanliness, and amount of room we had the most. Also the view of the piazza was fabulous. Clementina is very responsive to any issues so that was great. Some minor issues for us were that we couldn’t get the coffee machine to work because the wrong plug was on the machine ... it wasn’t fixed until our last day. I also requested a fan for the room but it couldn’t be provided. WiFi was an issue upstairs but not downstairs. We were unable to use phones in the bedroom. I think this is a problem in Italy because of the old buildings and very thick walls ??
The Piazza is noisy at night until around 2 am from the two cafe/restaurants ... but the bedroom upstairs is very quiet if you keep the door to the outside patio closed. The king size bed was great and there are plenty of towels, etc. The rom air conditioning isn’t great but it was tolerable. Not sure how it would be in the summer. The shower faucet was tricky to find hot water so my husband took a cold shower our first morning. Written instructions for these little things would be helpful; we didn’t want to keep having to bother Clementina for every little thing. All in all I would recommend Piazza Strozzi Via Monalda and Clementina... she was very easy to work with.