My mother and I very much enjoyed our stay at this apartment! Once we got up the hefty stairs (and there are quite a lot of them), we were greeted with wine and a few goodies, which was a nice touch. Oliver was happy to run through my mom's list of restaurants and offer his own recommendations. On our last night, we had issues getting into the apartment, and Oliver immediately came over to help us with the lock, which we really appreciated late on a Friday night! The apartment's location is fantastic, the bed is very comfortable, and the value of the apartment overall is unbeatable for Florence. My only issues were that the toilet could be difficult to flush and the shower's water temperature was inconsistent, but these didn't really diminish our overall experience. Oliver himself was a wonderful host and made our stay all the more enjoyable.