Mr. Corrado and Ms. Alina communication was excellent as they responded very quickly to our messages ... the place is very confortable for a nice stay and rest since is provided with all what you may need ... everything worked perfect ... the place is located at ground floor and no stairs are required to pass to access to it ... the location of the place is very convenient to visit Florence as is very close to the airport from which we arrive and is close to the downtown with many public transport stops near by ... We highly recommend this place ...