This is a beautiful aoartment in a beautiful city. Francesca is thoughtful, helpful and an excellent host. She anticipated our needs in her lovely city right down to the umbrellas. The 2 flights of stairs are well worth the effort. The apartment is located well, so walking anywhere in Florence is a delight. There was some overflow noise from the neighboring apartment and we usually prize our quiet, but again, we didn't mind, we just loved the experience of this place. Thanks so much Francesca.