Simone was very kind and friendly, and very responsive to any questions and concerns we had about Florence and about the room. The place was cute and clean, really good for two people. The location was nice if you’re willing to walk 20-30 minutes to the city center, because Florence doesn’t have the best public transportation in general, but the walk was nice and easy.
The main problems: There were no windows (except a small one in the bathroom), and we had a power outage at one point. The room got very cold and we were given a heater but it wasn’t always enough.