Alberto was very helpful with check-in and even met us at 10:45pm when we arrived. The place was smaller than I expected, but nicely furnished and the homemade morning breakfast was delicious. The location is good and only about 5 minutes to the Duomo and only 5 minute walk from the train station. Overall, very nice. I wish there were not so many stairs, but that is often the case in an old building in Florence.