If you want to be in a great city, to stay in an awesome house and to be hosted by the most friendly, kind and helpful host in the world, Serenella´s house is the right place.
My family and I spend a month there - my pregnant wife and I, our 2 kids and my mother in law, and we had the best vacation ever. The house is great, very clean and well equipped, just as shown in the pictures. The location is very good, close to the Duomo and all services, and very easy to get to the best places, as well as to public transportation.
Serenella was great from day one. She was always very kind and fast to respond the questions trough airbnb. We got stuck at a connection on the way to Florence, and arrived only one day latter. Serenella was there to receive us, with wine and pasta and a great smile! The house was very clean and organized, and she even was kind enough to arrange baby chairs, toys, strollers, and everything needed to make my family feel at home. We communicated trough WhatsApp and she was very fast to respond to every need in the kindest and most helpful way.
She used to check on us a lot to see if we needed anything, and even got a dentist appointment on the fly to my mother in law because of an emergency. Whenever there was a special attraction in the city she would let us known and gave great tips about locations, attractions, restaurantes, and anything else we needed!
To put it short: our holiday was amazing, the house is great and Serenella is the best. If she happens to have a house in a different location, that is probably where we will spend our next holiday!
Thank you Serenella! Tchau!