Massimiliano's apartment is comfortable and suitably modernized while retaining an authentic Florentine feel and homeliness (family photos and some heirloom furniture). Kitchen and bathroom facilities are good with a shower/bath in both bathrooms (one jacuzzi bath!) and newly-fitted modern kitchen facilities (although no washing machine which is clear enough form the listing). Air-conditioning in the bedrooms was efficient and essential in July! Massimiliano is a good communicator and clearly cares that guests have a trouble-free stay, checking up with the odd text, while never intrusive. The public living area is traditional but not pretentious (original parquet flooring, Florentine mirror) . It is a little bit limited in space and comfortable seating for five guests, but who goes to Florence to sit about a living room watching Italian TV? The historic centre of Florence is a 15 minute walk along shop and cafe lined streets which can be nice, but hot: as an alternative and to go further afield there are bus stops around the corner, but not very easy to use without route maps and information in English. This is a very good and reasonably priced base from which to visit Florence's main attractions.