Alessandra is a gem. What a lovely lady and so helpful. She is a mountain of information regarding the areas south of Florence. The apartment is spotless, I have to say the nicest of the 3 we stayed in during our European trip. Wooden floors, AC in living and bedroom, great little kitchen and bathroom. Alessandra even goes as far as to stock the fridge with milk, a couple eggs, tea, salt pepper olive oil, etc. A perfect place to stay if you are coming in by plane or train to visit Florence. If the plan is to travel around Tuscany as is what we wanted to do, things get a bit less easy. The free parking is outside the old part of Florence, 25 minutes walk. No problem in the morning, but on the way back after a long day of climbing stairs into bell towers and walking through villages, it is a long walk back before tackling the 4 flights of stairs with no lift. But after a huge daily dose of pasta and pizza washed down with local wine, we are not complaining. Highly recommended.