Luca and his team were very helpful, accommodating, and friendly!
The place is in an absolutely perfect location - just over the bridge on the south side of the River Arno. It's near everything: Ponte Vecchio (less than 1 minute walk), Duomo (10 min walk) Boboli Gardens (10 minute walk), close to great gelato, a grocery store, and very tasty restaurants. But it's removed enough to sleep well at night, especially in the big bedroom in back.
The living room and back backroom (largest bedroom with it's own bathroom) have air conditioning, which was helpful during our summer stay.
The pictures don't do justice to the great view of the bridge and the river from the living room - fantastic.
The building has an elevator. It's small (only 1-2 people can fit at a time) but it's nice to have it since the place is on the 4th floor.
The only drawback is parking. This isn't a negative comment about the place itself, but something one should understand about the city. The apartment is located in the restricted zone and travelers can be ticketed/fined if caught driving in this area or trying to park there. With so much within walking distance there really isn't a need for a car, but if you're interested in a day trip to Tuscany, there's a Budget/Avis rental car shop that's a 15 minute walk away.
All in all, a lovely place that accommodated the 5 people in our family nicely.