My family and I were blown away by Saverio's apartment and his service. His communication with me leading up to our arrival was efficient, helpful and organized. Upon arrival, we were greeted by Saverio's wife, who gave us a complete run-down of the apartment, leaving no stone unturned. My entire family of 7 commented on how dedicated she seemed to ensuring that we had the best possible experience. The apartment itself was very well appointed and amazingly high-tech, with touches like electronic blinds, excellent A/C, excellent WiFi, guidebooks on Florence and Italy, and a very well thought-out manual prepared by Saverio and his family on restaurant recommendations and local attractions. The rooms were clean and spacious with very comfortable beds. We also felt very fortunate that we had 3 separate, luxurious full bathrooms - a very nice convenience for a party of 7 and difficult to find in a city like Florence. The location of the apartment was absolutely perfect - very close to the heart of the action in Florence and yet directly located in what felt like the place where the locals call home, with a bustling restaurant and bar scene and a very lively square. Finally, this review would not be complete without commenting on the incredibly charming rooftop terrace, which inspired several members of my group to have some late nights there and enjoy one another's company while marveling at the Duomo and other historic monuments all in plain view - the time we spent on that rooftop terrace was one of the main highlights of our entire 2-week European trip. It is evident that it is important to Saverio and his family that their guests truly enjoy the apartment and Florence. A heartfelt thank you to this warm and friendly family for their incredible hospitality.