The loft apartment is very nice and clean, and looked like the pictures.
But the general communication with the host wasn’t the greatest in my opinion, especially regarding check in and check out. According to the Airbnb booking check in was available from 11:00 and onwards, we informed the host that we would like to check in at 15:00 it didn’t seem like a problem, and this is weeks before our check in date. Two days before the check in date, the host informed us that we will first be able to check in at 17:00, do to the customers before us wished a late check out.
It seemed like we had no choice but to say okay.
When communicating with the host about check out time, we felt like we should ask for a later check out time, considering the check in experience, we did but no luck the host simply dismissed us.
Considering it all it seem like we apparently wasn’t as important as the other customers.
If you inform your customers that check in is from 11:00 and onwards you should be ready for them no matter what time they arrive , simple service as a host.