If you want an apartment that is two steps from Santa Maria Novella, and 10 steps from the Peretola tram, this is it! The only downfall was because of its close proximity to modes of transport, the streets were a bit busy. Donatella was wonderful and easily accessible. She met us on our first night and escorted us to the apartment. Although the apartment was in a busy area, once in it, it was very quiet and secluded. The balcony faces the back so there may not be views but you aren’t woken by noisy buses and loud people. It was also very close walking distance to the city center which was great. There are two complaints. It wasn’t the cleanest of apartments and there was a terrible mosquito problem. All in all it was great for a quick trip to Firenze!