We had a great 4 night stay at Raffaella's apartment in Florence. Only a short 10 minute walk to the Florence S.M.N station and walkable distance to all the main attractions. The apartment was just like the photos - modern, clean and well equipped. It was on a quiet street as well. We didn't meet Raffaella but it was an easy self check in and she was great to communicate with from the start. Highly recommended and hope to be back again. Thanks! :)