Ambra and her apartment were both lovely - she welcomed us in person, took the time to show us through the beautiful and well-stocked apartment, marked her recommendations on a map, and even had a bottle of local chianti, cakes, coffee, tea and milk for us to enjoy. Her apartment was spacious and comfortable, with excellent air con, ample toiletries, detergents and food basics which were great when we cooked dinner and caught up on our washing. Location was also perfect, close to Santa Maria Novella train station and a street away from the Duomo, Giotto's Belltower, the Baptistry, and many restaurants/shops! Even the Ponte Vecchio was only a 10 minute walk away! Highly recommend!