This is the best experience for us so far. Gianfranco is extremely nice and helpful. Communication is so easy. He respond to emails at once and his English is really good. We had a 6am early flight and Gianfranco helped us made the phone calls to taxi company to book the car for us. He also met us that morning 4am at the door to say goodbye. We were so thankful for all his help and kindness.
The apartment is in a nice neighborhood conveniently located. We walk by the supermarket every day to pick up water and fruits on our way back from attractions. The apartment is supper large for five of us. Nicely equipped with everything you need. Main bathroom is very big which makes it easy for me to bathe my kids. The second bathroom has a toilet and sink which is very convenient when someone is in the main bathroom. Beds are comfortable and my daughter loved the bed and the comforter.
The elevator also made it very easy for the luggage and our stroller. The bid bedroom is facing the street which could be noisy but didn't bother us at all. I brought my ear plug but didn't need to use it.
All in all, this is a great place to stay and I will definitely recommend to anybody who's visiting Firenze.