the location of this apartment is outstanding. very easy to get to bars, restaurants, shops, mercato centrale, museums, and churches. Very centrally located. Our power went out while trying to figure out how to use the microwave (it was very confusing even for the host who came to fix the power) Because the wifi ran through electricity I had to walk to a cafe and use their wifi to get in contact with Christina, the host's cousin who was helping us with our stay. She responded right away and came a little over an hour later to fix the problem (it was the breaker). It wasn't really a big deal considering we had no plans that early in the morning and she was very helpful and apologetic about it (apparently it had never happened before). The space was comfortable and clean with all the simple amenities needed for our short stay. Our train to leave Florence wasn't until 15:30 and we wanted to do a little more sightseeing without our luggage and Christina was more than gracious to allow us to leave our stuff in the apartment and check out as late as we needed. I would definitely recommend a stay at this apartment solely on its prime location and easy going host.