My wife and her English friend stayed in Luca's apartment while I stayed at home in Australia, so I am reporting what she told me. They both loved the apartment, its facilities, its central location, its paintings and furnishings. In short, they loved everything about it. I heard no negative feedback about Luca so I assume he was also fantastic. My wife would not withhold any criticism. If you want a well located, quiet, classic Florentine apartment then don't go past this one.