We booked this place for two main reasons, location and terrace, and both were fantastic. I knew the apartment would be small and it looked exactly like the pictures. Surprisingly, the bedroom space was much bigger than expected and there was a very large amoire that came in handy. Plus, there was an ironing board and iron! The bathroom was small, as expected, and really would be difficult if you're over 5'11" I would imagine. I am 5'7" and the ceiling came to about 4-6" above my head when showering. Speaking of shower, there is a huge window that looks into the kitchen of the neighbor that is maybe 2 feet away. We hung a towel in order not to expose our naked bodies. Some sort of curtain should have been in place for privacy. The kitchenette was small and functional if we needed it. We just used the wine glasses and drank wine every night on the terrace. The location is terrific, just a minute or two to Ponte Vecchio. Also, we were close to Piazza Santo Spirito and Palazzo Pitti, and both of these areas have many nice restaurants and wine bars. I felt very very safe in the apartment and neighborhood. The reasons that this doesn't get 5 stars are the following: 1) We scheduled a check in for 4:30 PM but no one was there (they had written down 6:30 PM by mistake). I tried 3 different phone numbers before I got a hold of them and they came right away and let us in, but it was a little nerve racking just sitting out there for a good 30 minutes in a different country and not being able to get a hold of someone. 2) Wifi super slow. I did a speedtest and I got 0.71 Mbps download and 0.03 Mbps upload. It was actually prohibitive at times and I couldn't even buy a train ticket online because it was so slow. Every now and then it would speed up so I was able to eventually buy my ticket, but still, very very slow. Everywhere in Italy had slow wifi, to be fair. Interestingly, for some reason, Netflix was still able to stream in the apartment, maybe because it was late at night. 3) No curtain in large shower window. That was just annoying, but we hung a towel in the window. 4) TV basically not functional. I love watching local news whenever I travel, which could not be done here. The remote control barely worked, and I couldn't change the channel on the TV directly. Also, after about 30 seconds of the TV being on, it all begins to fade to a very dark picture with little color. I played with the brightness and contrast and there was no solution. We don't watch much TV in general That is about it. The stairs up to the terrace are a bit scary (very narrow), but the terrace view makes the whole apartment worth it. I...