Our check in process was absolutely seamless. When we arrived, Marco was waiting for us. He helped us with our bags and showed us the place and how to use the keys, washer and dryer etc. Marco and Sabrina welcomed us with a bottle of wine, soda and water. These were thoughtful touches that weren’t expected, but very much appreciated. The beds and pillows were incredibly comfortable. We had our best nights of sleep while at Cynthia’s garden. We’ve been traveling for the last two weeks across France and Italy. The entire place was clean, and the use of the washer and dryer was great! The apartment is right in the heart of Florence. We walked to all of the major attractions. The garden is beautiful and peaceful. There is a nice patio where you can sit and enjoy a glass of wine, relax, and take in all of the different types of plants, trees and flowers. The hydrangeas were breathtaking! There is an incredible bakery just down the road. The bakery is delicious and the staff was friendly. The map and travel guide, and dining suggestions provided we also very helpful! We loved Florence and when we return, we will most definitely stay at Cynthia’s garden again. Thank you for a stay that exceeded our expectations!