The apartment is perfectly located in the heart of Florence. The set up is ideal for a family of four or even two couples with plenty of space to spread out and relax. The apartment is tastefully decorated and the a/c works great which was very important since we visited in August. The description is 100% accurate regarding the stairs and please carefully consider your ability to walk up and down 90+ stairs multiple times a day before booking. Bringing large suitcases up and down was a challenge. We are pretty active and fit and managed just fine with our two children (7 & 9) but I would take this into consideration very carefully. Because the apartment is so centrally located, you will hear a lot of street noise at night even with the windows closed. We heard cars, motorcycles and people coming home from bars at all hours of the night. This is the trade off to staying in the heart of the city and was worth it for us. Lastly, the check in process was very smooth and the communication from the hosts was excellent and timely.