The apartment is in a perfect location, right by the Duomo and all other important sights in the city center. It is rather small, but very cozy and quiet - perfect for one person or a couple. The bed was super comfortable as well! Since it was still very hot in Florence in September, I appreciated the elevator and air conditioning in particular.
Elena and her co-host Lea were both very kind and welcoming. The communication with them was quick and reliable. When the building had an issue due to some heavy rain, Elena and Lea were very accommodating and made sure the problem was fixed as soon as possible. Unfortunately, I had to leave early, but I really enjoyed my stay at Palazzo Borghese.