I sent my parents-in-law to this place as a present. The communication with Jia was extremely swift and she assured us they would be well taken care of. Since it was their first time to travel abroad I was a bit worried but they said the B&B was really easy to find and it was no problem they came in after the usual check-in time.
My in-laws were very pleased with their stay. Everything was newly renovated and so it was very clean, nicely decorated and perfectly well equiped. The location was perfect too, very central.
I hope to have the chance to travel to Florence some time soon, if I do I definitely know where I'll be staying!

Thanks a lot!