Wow! I’ll start it like that to get an eye popper. Well, to start Bita was very responsive and great. Felt very comfortable on my arrival knowing exactly what I needed. Upon arriving I met (I apologize for spelling the name wrong) Gledy and he became a friend. He works at the restaurant La Borsa which is right below the room. The restaurant is AWESOME as well. I met one of the servers Gianni another friend that I’ll keep in touch, if you’re there make sure you chat with him. The place is super modern, great A/C, great modern bathroom, bedroom, everything was five star. Added benefit was that they gave us 25% the restaurant as well. I’ll end by saying there’s no other place I’ll stay in Firenze.