We spent four nights at this property which turned out to be four fantastic nights! Very well located in an arty part of Florence, a little off the tourist track where you find local Italians (compared to Ponte Veccio) yet just 10-15 minutes walk to the very centre (this gets quicker as you get your bearings). Caterina was a delight, very friendly and a great smile which is just what you need when in a strange city. 100% safe, we would love to visit again. 10/10. Thank you Caterina.