Chiara was an incredible hostess! She was available to answer all of my questions and took the time to show me the apartment and explain the city. The apartment is exactly as described...in fact it's even more spacious than in the pictures. The flat was exceptionally clean and fully stocked for cooking and laundry. It was chilly so I didn't get to use the giant terrace much, but it would be perfect in the warmer months. The apartment was extremely quiet, safe, and within 20 minutes of walking from all of the important sites. There is also a nearby supermarket and the Piazza San Jacopino is 5 minutes walking. I am returning to Florence in a couple of weeks and I immediately booked one of Chiara's other listings (this flat is booked solid for months, and I'm not surprised!). All in all, a fantastic host and apartment! I look forward to my return to Chiara's home.