We just spent 6 lovely days in Florence at Laura's apt. It was like having a home away from home, along with a private guide! It was our first visit to Florence. Laura was extremely helpful with transportation, sightseeing and restaurant recommendations. The apt. was clean, located within walking distance of the Duomo, and had all of the amenities that one needs. I would highly recommend this apt to anyone, as long as they are able to physically handle the 4th floor walk up. Thank you! Kathy and Klaus