Great place. Check-in was on our own with some videos provided, but once we got in, everything was smooth. Place was very modern and you are in the middle of Florence. A little tough to see the Duomo from the balcony unless you stand in the absolute corner, but we found ourselves never on the balcony and enjoyed the proximity to everything else in the city. Spacious and great amenities. The host was very communicative and helpful. Highly recommended.