Highly recommend!!! All the of the amenities were extremely nice and the shower was amazing! The response times were above and beyond. Any time I would have a question, I would receive a response within minutes. Also, we were given great tips on where eat and visit in Florence. As for the location, it was a little further away from the square but definitely worth it! It’s so easy to get around in Florence, so it really isn’t an issue. I would absolutely stay here again in a heartbeat! :)