This Florence apartment is in an amazingly good location. The communication with David was generally good but was somewhat complicated by the fact that on site in Florence we dealt with his Father Riccardo who does not speak English. They were gracious to meet us for the keys late in the evening as that was when our plane arrived in Florence. The apartment is spacious and comfortable. The bed was very firm, which we like. We were there in an unusual hot period with outdoor temperatures at 100* F and the air conditioning could have been better. We had a problem with the electricity late one evening and Riccardo came over and fixed things for us which we were very pleased about. Again - the location of this apartment would be hard to beat!