This was our first Airbnb experience, and it turned out very well. I chose it based on Nik’s descriptions and was not disappointed. The location was easy to find (by Florence standards). Nik was there to meet us and helped us with the luggage, then guided me into the parking box. He answered questions quickly by text and was available and responsive. He even added an extra sleeve of Nespresso pods, which was very much appreciated. (By the way, we had not used the little Nespresso machine before, and now we have to buy one...).
Appliances:
- washer and dryer(!). The dryer turned out to be unique in our Airbnb experiences in Italy. Other places had washers, but Nik’s place was the only one with a dryer.
- dishwasher, which worked flawlessly. Remember to bring/purchase dishwashing soap, as that is not included.
- fridge. Kept things cold.
- microwave. Complicated but with team effort, we figured it out.
Apartment:
- nicely decorated in modern style. Living room couch was comfortable. Nice big square ottoman, which functioned as a good footrest or seating.
- TV in living/dining area was nice and worked well.
- bedrooms were large and had plenty of storage. Each bedroom had an en-suite bathroom. One had a bidet, the other one did not. Both bathrooms were very functional and modern.
- beds were very comfortable. Linens clean and decor restful.
- beautiful big balcony spanned the entire length of the apartment. Not much of a view but we enjoyed looking at the courtyards.
Area:
- a grocery store (Carrefour Express) is around the corner. Small but it has everything you will need.
- bus and train station are right at the front door. This contributes to noise, but has advantages for getting places.
- US consulate is a block away in case you need it.

All in all, a very good first experience and I would stay there again.