Overall we enjoyed our stay here. The owners son met us to hand us the key and he was very polite and helpful with local recommendations. The apartment is quaint but really all you need. It’s location is perfect! If you are a larger person you may struggle in the bathroom and especially the shower. The hot water tank is small so remember to save some hot water for your partner haha. It can be loud outside if you sleep with the windows open but are incredibly soundproof when shut and there’s a good AC unit. We had an issue with no response from our host when trying to book a taxi, which was frustrating. You can’t just flag a taxi in Florence and we didn’t have cell service. One of our bags was broken so when there was no one there to call us a taxi we had to drag the bag to the nearest hotel and get them to call us one. Frustrating end to a perfect stay in Florence.