Mario was awesome, he was there when I checked in and gave me a tour of the property and a map of Florence with the bus stop, grocery store, and good restaurant marked. The location was right on a bus line that took you right into the center of town, and one block from a major grocery store. The room was spacious and clean. There we're two bathrooms on the floor shared by 6 rooms but the bathrooms were always clean and one was always avaliable. The kitchen area was clean and had all the amenities I needed to make breakfast and dinner. They even had a coffee/expresso machine. The wifi was also really good. I enjoyed my stay and would definitely recommend for solo travellers or couples travelling to Florence.