We were warmly welcomed by Olga and were briefed clearly on all facilities in the apartment, restaurants nearby, shops, etc...

The host family are friendly and helpful and kindly enough to help us reserved spaces to see David, thanks to that save us lots of time from the long lines.

Location is great, walking from train station is easy and don't trust Google map on the direction! There's a far easier to reach the apartment via the Piazza St. Maria Novella especially with luggage.

Beds were very comfortable and we made great use of the sitting room and the kitchens. Bathrooms were bit small but sufficient. Tea bags, biscuits, milk were prepared and that's really nice thoughts. Me & my family enjoyed our stay at Novella House.