The apartment was clean and exactly as described. There was a bottle of wine and snacks provided upon arrival, as well as really useful information with recommendations to eat and things to do in the neighborhood. The location was ideal to walk everywhere in Florence, and was in a perfect neighborhood but also down a quiet street which was nice and private. It was a wonderful stay and exactly what we were hoping for. If I returned to Florence (which I hope to do!) I would absolutely stay in the apartment again.