One qord describes this place, AMAZING. It’s inside the tourist center a mere 5 minutes walk from ponte vecchio, we were able to walk everywhere in Florence from there, and the bus stop is just a couple of blocks away.
The room we got was sprakling clean, the check in was no problem at all and Claudia was in constant touch to make sure everything was ok and to coordinate breakfast.
This place is highly recommended if you go to florence, it’s more like an apartment than a private room.