Marco was an exceptional host and communicator! His response was quick and always pleasant! He sent us a guide to use during our visit of places to check out nearby. He helped carry my luggage up the stairs to his place. He even offered to call a taxi for us back to the train station at checkout. We loved that the apartment was located in the heart of the historic section of Florence and everything was walkable. Even though the place was in an active area, the bedroom was located back away from the street side which insulated any noise. I slept very well and was not disturbed at all!! It was a great place to stay and would definitely stay there again!