Everything was perfect at Francesca's place. In spite of the Easter festivity and two lines of tramway that were under construction at the time in Florence, I reached the appartment without a problem following her directions. The room was really comfortable and exactly as shown on the pictures. She answered every question I had though cellphone, and came once a day to the appartment to make sure that the common areas (kitchen, bathroom, dining room) were clean, and restore the food we ate from a food storage we had at the appartment (pasta, milk, cookies, bread and some other stuff). Additionally, I washed my sweater and hanged it on the balcony for it to dry, and it fell on the floor when I wasn't at the appartment. She recovered it and left it at my door! As well, I had a problem with the departure of my train to Rome (5:50 am), as the bus operation starts at 6:00 am. As she wasn't able to find a taxi that took me to the train station that early, she took me on her car! If I return to Florence, I'll definitely stay at Francesca's place again.