We had a wonderful stay at Lapo's apartment. While we didn't meet Lapo himself, his assistant Federica was waiting at the apartment when we arrived. Although she didn't speak any English everything was very straightforward and Lapo messaged us to make sure we had settled in ok. The apartment itself is great, I slept on the sofa-bed and it was really comfortable and the rest of the apartment had everything we needed. It's in a great location too, 5 minute walk to the Palazzo Pitti and there are lots of cafes and restaurants nearby. You can get a bus from SMN station but we decided to walk and it is only 20 minutes away. If you are ever in Florence I would really recommend staying here!!