This was my first airbnb experience and I have to say it was amazing. Soraya met my husband and I in front of her building and she was gracious enough to meet after 10pm (we had taken a train in from La Spezia). Her place is better than any 4/5 star hotel I have stayed in (and I've stayed in a lot). The location was prime and in the middle of everything. We are at the restaurant downstairs that her family owns and the food was delicious (free breakfast!?!) and the service was amazing. The servers there were so nice and friendly and always willing to give directions or hail us a cab. I will definitely be recommending this place to anyone who's planning on coming to Florence. We will be back!