Isabella is a great,very responsive host. She let us drop the luggage at the apartment in the morning even though 'official' check-in was after 3 p.m. The apartment is located in a quiet neighbourhood some 15-minute walk away from Santa Maria del Fiore. The place was not particularly spacious, but neat and cosy, and had everything one may need for a comfortable stay. The layout is rather unusual. A tiny hall, small kitchen with adjacent bathroom and bedroom are all located on different stories, so you'll have to climb up the stairs not only to get to the apartment but also to get to the bedroom from the bathroom. Overall, we really enjoyed our stay and can recommend Isabella's apartment.