Carlo’s apartment is excellent. We really enjoyed our stay and it’s a perfect base for accessing the many sites of Florence (10-15 min walk to most). Check-in was easy and Camilla met as at the apartment, helped us with our luggage (the unit is on the third floor), and provided us with recommendations for restaurants. A guide book was available as well as a map of the city, both of which were very useful. English movies were available and easy to access and we made use of them in the evenings after a long day. The washing machine was great, the shower was divine, and the air conditioning was most welcome. The street outside is quiet, as is the building. There isn’t an oven, but you don’t really need one with the microwave and gas stove top. Carlo met us promptly at check-out and helped us with our luggage down to the street. Communication from booking to check out was excellent. We would definitely recommend this place and would stay there again.