Riccardo was very quick to respond to emails. Upon arrival we were welcomed with a bottle of Tuscan wine, mineral water and a selection of sweets. Information was given on restaurants and some places to see...very helpful. The apartment is newly renovated, contemporary and comfortable. We rested well on the mattress which provided good support. The apartment was walking distances to all sites. Located on a bustling street with grocery store across from the apartment as well as cafes. Once we settled in, he followed up with us the following day to respond to any questions we may have had. After a long day of walking, using the elevator was a blessing. Upon our departure, we appreciated him calling a taxi for us. We highly recommend this apartment.