The apartment is as described. Very clean. Alessandro was very nice and spent time with us explaining the area and how to get to the major attractions. There was even coffee and other beverages available to us in the refrigerator. Having an AC in the living room and bedroom was a definite plus! The bathroom could use a little work, otherwise I would have given it 5 stars! Amazing area and about 10 min walk to a lot of the major landmarks! Would stay here again, if in Florence.