Francesca is a good person, everyone can feel it. When I arrived, she kindly greeted me firstly and intoduced the Firenze with map on the board in the flat. She left a bottle of wine. I was satisfied with the flat, it was quite clean and much better than pics on the airbnb. She invited me to her family's dinner. Even though I I could not attend, I apprecitated it. More importantly, she let me leave my luggage till 6pm. I think she is the best host in Firenze and maybe in the world. I hope I can visit Firenze again, and want to stay Francesca's place again!!!