We arrived our first night and there had been a slight misunderstanding with the cleaner in terms of our arrival day. Our host very quickly resolved the situation and the apartment was wonderful. Having air conditioning in the midst of a steamy Florence August was wonderful! Place was very clean and very comfortable. There was an espresso maker that was very much appreciated. And there is a dishwasher (which we didn't use) and clothes washer and Ludovica provided detergent! So very much appreciated! Also, I read some reviews that there was a lot of street noise. I disagree. The flat has excellent windows and the bedrooms are off the main street. It is a very short walk to the Ponte Vechio and being on the south side of the Arno, it was a little bit away from the high traffic tourist areas, but still super convenient. I really enjoyed our stay!