We loved staying at Lorenzo & Chiara's place. We especially loved the location. It's just on the other side of the river away from the massive crowds of tourists but still within easy walking distance of all the sites and near tons of fantastic restaurants. Great neighborhood! Communication and check in was smooth and easy. Chiara explained how everything worked in the apartment and welcomed us with a bottle of wine and bottles of water. The apartment was very clean, stylish and comfortable. The building itself was very well maintained and it even had an elevator. (The apartment is only on the second floor but it was great for luggage!) We took advantage of the washer/dryer since we had been traveling for awhile. The beds were comfortable and the towels were soft. All the bedrooms are unique loft/living room combinations and the bathrooms are downstairs so this set up might not be great for little kids or older folks, but it worked out great for our group of two couples. A great Airbnb stay.