Wonderful apartment within easy walking distance to most sites in the old city and the train station. The apartment is spacious and comfortable, and is stylishly decorated. Check-in was easy. Communication with Chiara was fast and reliable. She answered every question, solved a problem quickly with the gas stove (I didn't know there was a separate valve to turn on), and gave some excellent dining recommendations. If we every return to beautiful Florence, this is where we're staying.