Ilaria is a wonderful hostess! She and her charming son greeted us on our arrival and provided us with a wealth of very helpful orientation information that enabled us to get out and about immediately- including dining tips. The bus to the center of Florence takes only 10 minutes and the stop is practically outside the front door. The apartment itself was extremely charming, comfortable and immaculate - we were so grateful for all of it's amenities - especially when our son developed a fever and we needed to stay in for dinner. The beds were so comfortable we all slept exceptionally well. Ilaria went to extra effort on our behalf - inculding coming to say goodby. It was a delight to make her acquaintance and we would most definitely book her apartment again if the opportunity to visit Florence again arises.