Grazia was wonderful. She met us on the rail platform just as we exited., and took us to our accommodations. She was so....helpful. She explained everything, gave us maps with important sites circled, ordered taxis for us when needed, and much more. She lived downstairs and was available when needed through the stay. Thanks. The stay was the best of our 15 day Italy trip. Other Airnb hosts could take lessons from this lady. She made us feel at home.