The flat is very clean and comes with a small kitchen, washing machine, fridge/freezer etc. which is really useful. The location is good, if you don't mind walking it isn't far to most of the best spots in Florence and it's really handy for the train station.
Check in was very smooth, Andrea was great at communicating with us and answered any questions we had.
The flat is smaller and darker than it appears in the photos, and while it did have a fan in, it is very warm inside. One of the plug sockets was hanging out the wall too!