Absolutely incredible apartment. Everything about it was spot on. My relatives (5 of them) stayed there for 3 nights. They were greeted by Irene on arrival, who was very helpful throughout our stay in Florence. She even ordered taxis for us on the last day. There is everything you need in the apartment, comfortable beds including the sofa, big and clean sheets/duvets, good quality clean towels. The whole place was spotless. The ceilings in the rooms are impressive. Two bathrooms, both very clean. A wonderful place, space without much of the clutter you see elsewhere. Location is perfect, they did everything by foot and felt very secure when walking back home at night. There are restaurants, bars and coffee super close to the apartment. My relatives had great breakfast and coffee every morning, within minutes of the flat. Irene is a wonderful host. Highly recommend.