Wonderful host! Brenda met us at the train station and walked us right to the bnb. She was a clear communicator and very accommodating to our schedules for check in and check out. Brenda was able to give us great suggestions for touristy things to do and day trips. Florence is a beautiful city and this apartment was very comfortable and in a great location. The only downside was that there was no wifi. Other than that it was a great stay!