Overall we enjoyed our stay. The apartment was nice and the location was great.
We ran into some initial issues with the washer / dryer being broken and no water in the apartment for about 18 hours. As frequent travelers, while this was a minor inconvenience, it’s not something we haven’t experienced before. How the owners / managers respond and provide support makes all the difference.
Stefano and his team exceeded our expectations in the way responded to the problems with the apartment. They were quick to communicate, they did our laundry for us and they were attentive in getting the water issue resolved as quickly as possible.