Cristina is fantastic and the place is great!!! Clean, cozy and in a great location. Cristina welcomed me with open arms and helped me find things to do in Florence as soon as I arrived. You can walk anywhere in Florence from here and it's super close to the train station Santa Maria Novella.
The stairs are not bad at all. It's at the top floor but the stairs are the type that are pretty low. I really loved staying in this place. Thank you, Cristina!