Ricardo was extremely welcoming and so helpful! He welcomed us with a bottle of wine from his very own vineyard. He provided us restaurant recommendations for Florence. Overall - he was very eager to help us with whatever we needed. The apartment was HUGE for what we paid and what we were expecting, and is in a great location (only a 10-minute bus-ride or 25 minute walk from the center of the city). I would absolutely recommend this location to a friend!!