My family had a wonderful time in Florence and Monica's apartment helped make it extra special. The apartment was gorgeous and in an historical building complete with frescoed ceilings. The apartment was much bigger than it looks in the photos. We were 11 people and were very comfortable. The beds and furnishings were amazing and the decor was stunning.
We loved the location as we could walk to wherever we wanted in Florence but it was also in a nice quiet residential area. Piazza San Marco is just down the street as is the Duomo!
Monica was very responsive and it was very easy to communicate with her. She helped arrange an airport car service to pick us up at the Florence airport which was very convenient.
I highly recommend this apartment is you are visiting Florence with a larger group.