Excellent. The apartment looked exactly like the pictures, modern, clean, and in excellent condition. The location was OUTSTANDING. One block away from Ponte Vecchio, Palazzo Vecchio, two blocks from Piazza della Repubblica, and 5 blocks from the Duomo. As soon as we arrived, the staff at the restaurant below welcomed us so graciously, as it really felt they were the ones hosting us. We never met our official host Soraya. They helped us with our luggage and checked us in. They were super attentive. Highly recommended.