We were greeted by Elisabetta's brother upon our arrival. He was very helpful and assisted us in getting our luggage up to the apartment. We did not have the chance to meet Elisabetta during our stay however she regulalry checked in with us by email to offer answers to any questions we had.
The apartment itself is lovely and homely and we highly recommend staying here. The apartment is spacious with separate living and dining areas. There is also a small kitchen and a lovely modern bathroom. The bed is also extraordinarily comfortable! The apartment is in a great location situated literally around the corner from the Arno river and only a 5 minute walk to the Ponte Vecchio. There are many restaurants surrounding the apartment however we recommend walking towards the Duomo and discovering the many laneways of restaurants along the way. The apartment is also an easy 5 minute walk from the Florence train station. No need for a taxi. You can simply pull your luggage along the footpath to the apartment (which is very easy to find if you print of a map).
We will definately stay here again when we return to Florence!