This was our first-ever stay at an Airbnb property, and what a pick it was. A modern apartment in an ancient structure in the history-filled city of Florence.

After reserving the apartment, Alfredo responded to all my messages promptly and fully. I felt well taken care of leading up to our trip.

Being our first experience, I was a bit concerned about the check-in and check-out process. Would be have to wait for our host? Nope. There was no wait.

On check in, Maurizio was waiting for us outside the building as our taxi arrived. He made us feel welcomed. He gave us a nice bottle of red wine as a welcome gift. He also gave us a thorough tour of the apartment, including small details like what button to press to buzz open the building's door when leaving.

On check out, Maurizio arrived a few minutes early and called us a taxi before heading up to the apartment to clean it for the next visitors.

The apartment is a gem. Neat. Clean. Modern. Full of little surprises, too - travel books, etc. If you usually stay in a hotel room, you'll be overwhelmed by the space. Bedroom, sitting room, living room, dining area, kitchen, and a large bath. There was plenty of natural light in all rooms.

The apartment is perfectly located, just a block from the southern end of the Ponte Vecchio. So, it's close to the action but not suffocated by it. There are numerous restaurants, bars, shops, and a grocery store nearby - all less than a 5 minutes walk from your front door. I recommend Caffè Royal for breakfast. Order a freshly-baked pastry of your choice, some fresh squeezed OJ made to order (or some coffee), and enjoy. Under 4 Euros per person.

After my first experience with Airbnb, I can report I'm a very satisfied customer. Thank you for this service, the beautiful website, and the sleek iOS app. I also appreciate the customer service I received during the reservation process. It was prompt, professional, and friendly.

And I'm a happy customer of the Florence property hosted by Alfredo and Maurizio. Actually, they made me feel more like a friend.

Thanks everyone for contributing to our great vacation in Florence.