Chiara and Valeria were wonderful hostesses. Unbelievable quick to answer emails and questions as well as to look at our comfort with heat (as it was unseasonable cold and rainy). Wonderful tips and suggestions for viewing Firenze. We actually sawDavid without any lines or crowds for free thanks to their tips!!! Check in and out were easy. Lovely little space - just what we were looking for!! Sad to leave.