Great place!!! Has wonderful views of cathedral dome and Tuscan hills. Great location that is a close walk to all the big sights, but just far enough away that you escape the crowds and touristy areas. Quiet and safe street. We really loved this place. Tv can access Netflix and amazon prime accounts to watch tv from home. Which was great for our small children during downtime. Yes-- it really is fourth floor with no elevator. But we really only thought about that when taking up our luggage. The views and great second floor and high ceilings are totally worth it.