We had a lovely welcome from Mariam and found her very helpful and friendly. The room is very spacious, with a dressing area and en suite bathroom with hairdryer and spare toiletries, and the balcony has lovely views. We felt welcome in the house at all times. It was only a very short walk to the local supermarket and the bus stop is only a 1 minute walk from the front door. We could also walk into the centre of Florence (about 40 minutes at a very slow pace right into the heart of the shopping area). We had a great time and would certainly stay again.