Excellent. Accommodating. Hospitable. Reliable. I can’t say enough on how great our stay was at Laura & Emanuela’s place. It is literally across the street from the Santa Maria Novella Station and is located in an area 10 minutes away from all the great points of interest Florence offers. I would characterize their place with anything considered of the highest quality for what we were looking for. What really made our stay enjoyable was the hospitality offered by our main point of contact, Emanuela. Many thanks for her efforts on making sure we were taken care of. Would we consider staying at her place again??? YES!!!!!