Everything about this large, elegant apartment is perfect!!! The beds are super comfortable with soft Italian linens. The neighborhood feels local and safe. The place is spotless. It's stocked with amenities, like pasta, oils, spices, vinegars, tea, coffee, and sugar. I squealed when I opened the cabinet and found my favorite Ikea teapot for brewing tea.
There's a piano in the living room and a very comfortable dining area that seats 7 or 8, way more than our little family of 3 needed. We enjoyed that the apartment was large enough that we could have some privacy, but had beautiful gathering areas, where we could enjoy each other's company. Our 20-year old son spent a lot of time composing on the piano..
There's an extensive library of books about Firenze. Some appear very old and valuable and are behind locked glass doors; however, there are plenty of accessible books that will make you fall even more in love with Tuscany.
Every sink is the house is custom marble. The shower is custom marble. The floors and walls are custom wood and marble. Don't miss the marble kitchen counters that glow from the lights in the cabinets underneath them at night. Great night light atmosphere. Also, pay attention to the instructions not to sit hot pots and pans on the marble counters. If you do, they can crack and it would be a shame to damage that gorgeous marble in the kitchen (and the rest of the house).
The bedrooms have lots of storage and closet space. The ceilings are very tall, allowing for more storage space. The clothes washer also has a dryer function that was tricky to figure out, but we did. There is a manual located in a small space above the washer. The dishwasher works great. There's a hairdryer in the bathroom and lovely shower amenities. The bedroom lamps are very bright, and they're not incandescent, so I could safely put a shawl over the shades to dim the lamps.
Plenty of easy-to-reach electrical sockets. Wifi was okay in the master bedroom, but very weak in master bath and probably not strong enough for streaming in the 2 other bedrooms. I'd recommend they add an access point to the router for extended coverage.
There's a TV, which we wouldn't have used, but when I checked it out, I discovered it wasn't connected to Wifi, so that should be fixed, so you can stream the Netflix app on it, if you wanted to watch TV.
We did have trouble with the heat, which could have been our own inability to figure out the system. We stayed at the apartment at the end of December, so it was fairly chilly (40's at night). Though we kept setting the temperature to 21, we couldn't get it to rise above 17.5 (63.5F). It made for great sleeping weather (I pulled an extra duvet off the 3rd unused bedroom, but the marble floors were like ice in the middle of the night walking to the toilet or in the morning. I'm confident we just couldn't figure out, but maybe some instructions on how to use the heat would help. There seemed to be AC units in every bedroom, which would be wonderful in the summer.
We had to buy TP on day 2, but that was no big deal... there's a little store across the street, so it was easy to pick up essentials.
There's an elevator when you arrive with your luggage, but it's just one short flight up after that. We never did take the elevator. Tullan was incredibly responsive the couple of times I messaged her. She replied instantly every time, and she wasn't even in the country! She was particularly helpful about helping us to find a parking garage to stow our car where we wouldn't get in trouble by being in a ZTL, which the apartment is. We parked a short distance away in a garage and took a taxi (no Ubers in Firenze) to the apartment.
The restaurant in the Piazza Carmine, just next door, was fantastic, so we ate there twice. Easy walking distance to all the tourist sites, but far enough away that you aren't hounded by tourists. We weren't bothered by the piazza noise at night when the bars are closing, but if you are, there are nice ear plugs provided in a basket in the bathroom.
We were welcomed by Malin, the owner's sister, and she was charming and super helpful. There really isn't anything they haven't thought of and we would return in a heartbeat. I shot some video of the apartment and showed it to a few friends, who have already asked about details of booking the apartment. I could easily see us returning to spent Christmas here in the next couple of years, if Tullan's family isn't using it. She's a lucky woman to have found/created this gorgeous piece of heaven on Firenze, and I'm so appreciative that she shared it with my family and me.