Where do I even begin? This place is not easy to find, especially by car! Furthermore, although it is a great location close to many sights, it is in a dark, creepy alley. The place was not very clean or sanitized. There were labels over the toilets saying they met the criteria, but when we lifted one of them up, there was poop in the toilet. The place smelled like cigarettes upon entering, and I found hairs on the bidet, sink, and bathtub of which I have photos. I have photos of the things in the house to prove it was not cleaned. They clean it themselves and not up to a very good standard. They also use the same sponge in the kitchen to clean the dishes and leave for each guest instead of leaving a new one, and you can tell it's been used. Once I started to mention some of these things, they were nice at first and offered for their son to clean it the next day. We did not feel comfortable because all of our stuff was already laid out and I let her know this. Then they became very aggressive and didn't understand why they couldn't come to check it out. I again explained that we didn't feel comfortable (also, her son is the one who smelled like cigarettes) and we also cleaned it because we had to use the facilities. After that, if I had a question about something, they did not answer. I was really excited to use the laundry but my clothes did not come out dry and there is no other option on the machine to dry them. I tried contacting Maria but received no response on this matter. I thought they would give us a partial refund, but they have not so far. I know there are many great reviews on here, but most are old. This place needs a deep clean and proper sanitization between guests. Honestly, I know people have had different experiences, but we stayed at 7 different places in 12 days and this was the worst. You can do better in my opinion.