My wife and I stayed 3 nights here, and we were totally satisfied with the experience. The location of the apartment was absolutely perfect...on a beautiful and quiet street, and within walking distance of the sights in Florence. The apartment was clean, safe, in a lovely neighborhood that is away from the tourists, and looked even better than the pictures. Check in was easy and we were provided with many recommendations for places to eat. There is a supermarket 2 blocks away. We would stay here again if we ever returned to Florence!