My girlfriend and I spent 3 nights at this flat last week. First off. It's a 5 minute cab ride away from Santa Maria Novella train station. The location is outstanding. The accommodations were clean, comfortable, and secure. What really made this place special was our host, Elena. She teaches Italian to foreign students, and is familiar with assisting foreigners' enjoyment of the city. She met with us for a good 30 minutes when we arrived to give us a bit of an orientation to the city, and provided us with a 4-5 page list of recommended sights, restaurants and other useful information, complete with addresses and grouped by district. She was waiting at the door when we arrived (even though we were quite early). Thank you again, Elena. We would not hesitate to recommend your flat to others visiting Firenze. P.S. Try the Lampredotto!