Annalisa's place was in an ideal location, within walking distance of major sights. And she provided a book with instructions, maps and other helpful information which we really appreciated.
Unfortunately, we had a few problems. We could not get into the apartment because another guest accidentally took ours (the key was hanging on the outside of the apartment door). This was no one's fault; however, Annalisa did not answer my phone call and did not send a message timely, which was very frustrating.
Other messages were not answered timely. And when I sent a message asking if we could rent her private parking spot, I never did receive a response. There was absolutely no parking available, which we have found to be common. However, with no response, my son ended up parking pretty far away as it took him 30 minutes to walk back to the apartment.
The bathroom is extremely small and uncomfortable to use. I have friends and family who would be unable to get into the bathroom or easily use the toilet or shower. A number of Airbnbs have rough towels, however these towels were so rough we had to buy new ones.
The wifi connection was extremely slow. In the kitchen the speed was 1 or 2 Mbps; in other rooms it got up to 52 Mbps. The slow speeds caused big delays in sending email.
Our worst experience was that all three of us were bitten by insects. My wife and I had what looked like flea bites. However my son, who slept on the couch and then in the loft had large, painful, swollen bites that looked like spider bites. This may be due to the apartment being pet friendly.
Overall, we did not have a good experience at Annalisa's Airbnb.