Yawa and her husband Cyril were fantastic hosts! I also met their adorable little daughter. Yawa was there to check us in even though we were late because Italian train don't always run on time. She showed us the apartment and left us a bottle of wine and sweets!! We felt so welcomed by that gesture. The apartment is located near Santa Croce and in the center of Florence! Watch out, tons of tourists around during the high season (late May to August) but central to everything! The apartment itself is modern, beautiful, clean, and spacious. The ceiling in the living room is meant to be stared at and it's a BIG apartment even by U.S. standards. The street the master bedroom faces is noisy but shut the windows and turn on a fan or put in ear plugs if you're a sensitive sleeper (Yawa provided some in the bathroom). I had several questions and she answered them through text, airbnb messaging, or whatsapp fairly quickly. They don't live in Florence but a suburb close by. They resolved problems quickly and are super nice. Highly recommended. We will definitely come back here if we are to visit Florence again.