This place is great! The location is amazing and despite it being in a busy (in a good way) area, it’s nice and quiet when you’re in the space. As some of the other reviews stated the stairwell is quite narrow, so keep that in mind if you have heavy luggage. We had a big bag but we managed just fine and we knew what to expect since others mentioned it in their reviews. Lorenzo was helpful and responsive throughout, and check in was super easy and close to the train station. He provided excellent and detailed instructions for how to find and enter the apartment far in advance so we had no troubles at all. We will stay here again next time we’re in Florence.