Cristiano was very accommodating with the late check in request, and provided clear instructions on how to reach the flat. He is a very friendly and approachable person, quick to respond to queries, and provided great local tips for sightseeing and places to eat, etc. The room is large, bed is comfy and the breakfast options are very nice. A short walk to the tram station, plus 15 min ride takes you into the city center. Also, very convenient to reach from the airport. Overall, a great stay and I highly recommend.