Check in was a little confusing, but partially due to my poor cell service here. The thing that made up for the check in was the rooftop balcony. The view is absolutely amazing and worth the rate alone. If you are looking to enjoy the sunset away from the normally super busy piazza Michelangelo, bring a bottle of wine to the rooftop balcony and you will not be disappointed! The location is also top notch and just a couple blocks away from Ponte Vecchio