Domenico was incredibly friendly from beginning to end. He was very gracious with local recommendations and questions about various items before and during my arrival. The location was phenomenal and my friend and I were constantly amazed at how we were just minutes from so many places in Florence! The beds/pillows were so incredibly clean and high quality. The area was very safe and building as well. Was convenient to have access to the washer and dryer! Price was also quite affordable (coming from California)!