Chiara was welcoming and helpful. Her place is very well located within walking distance of all the fantastic highlights of Florence. Communication with Chiara was very easy and she was very responsive to any needs we had. Chiara gave us great tips for local restaurants and we enjoyed some fine meals very close to home. The apartment has a rich historical provenance, and Chiara has done a beautiful job of restoring it. It was very comfortable with a great bed. The apartment is compact but it suited us perfectly during our short stay in Florence.