I concur with all of the other reviews. We had a wonderful stay at Chiara's Airbnb!! Great location, spotlessly clean, Chiara was flexible re check-in and out times, very helpful with regards to travel advice from Rome to Florence and extremely responsive to all communication. The flat was stocked with the necessities such as toilet paper, paper towel, extra towels, soaps and detergents and the kitchen was well stocked with dishes, glasses, etc including tea and coffee. I would highly, highly recommend and would stay here again if we are ever lucky enough to make it to Florence again!! Thanks for a great stay Chiara!!