The location is amazing. Blocks away from Piazza della Signoria, the Uffizi, and Santa Croce. Close to everything! (but that means everything is close to you!). My husband slept like a baby, but I needed ear plugs. If you bring a big group, living area will be snug. The property manager was very responsive to our questions. The stairs can be challenging with suitcases, but very well lit. Building is safe and secure.