There are a lot of stairs to get into the apartment, and the oven and washer do not work. The breaker for the hot water turned off twice. A maintenance man came once but pretty much just showed us the breaker switch for the hot water. We were out of hot water for awhile and had to take an ice cold shower. The host ended up just not texting us back after awhile. Sad. We were there several days and wanted to cook while in Italy. The oven issue never got a resolved, and the host just ghosted us.