Massimo was super welcoming! He was waiting for us as we arrived even though our ETA had been shifting (travelling with children... yey!). He gave us a tour of the place, helped with the luggage and made some very helpful suggestions for parking.
The apartment is nice, it's got everything you may need in the kitchen and being on the ground floor, it stayed pretty cool even though the sun was beating down really hard (and there is no AC).
Overall a great base to visit Florence which is exactly what we were looking for! Thanks Massimo!