This was a great place to stay! It has everything you could possibly need... Even a blow dryer!! Everything is just as it is pictured and it is a great distance to all the sites and nightlife! I never met Guido personally but he is very quick to respond to any questions or concerns via email and was always friendly and helpful. Mr Lombardi was there on the 1st floor for our arrival and helped us get to the 4th floor. He doesn't speak English but it never was an issue. We could still communicate. He even let us borrow his umbrella! This is a great apartment and I would for sure stay again and recommend to anyone! If you're having issues with the wifi just go to the couch, it works perfect there. A bit slow in the bedroom but you'll have that issue no matter where you are in the world! THANK YOU GUIDO! I hope to cross paths again soon!