Francesca's place was perfect! Location was great and the place was clean and comfortable. She greeted us and even helped us get our heavy bags up the stairs. :) She was very informative and kind, she has a great spirit. She gave us a map and let us know a lot about Florence. It was my second time being in Florence but it was my travel buddies first time. I felt so comfortable and it is a great area to come out late and stroll. Steps from the Ponte Vecchio, great restaurants and shopping. I truly enjoyed my stay!