Paola was a terrific host who met us personally and showed us all the features of her gorgeous, magical apartment. She left groceries in the fridge for us, got a couple of strong guys to help us with our bags and was available for anything we needed. The location could not have been better -- 2 minutes to the central market with all its glorious produce, fish, delicacies and restaurants, and walking distance to everything you'd want to see in Florence. The only caveat, that others have mentioned, is that privacy is not 100%. There are no doors between the bedrooms and the bathrooms look down on each other. But we shared the apartment with another couple for 2 days of our stay and everything worked out just fine. We would go back in a heartbeat!