Over all a good place to get if you are visiting Florence for a day or two and need to be close to the center. It was at a great walkable location and very convenient. The host was accessible and even when I rescued out to him around midnight he was kind. But the unit itself needs some work. The shower had an issue where the shower head did not stay up right, if you hung it up then it would pour the water outside of the shower, so you have to hold it in your hard the entire time when showering, the shower wall is also halfway so the water pours out any way. The bed in the big main room also has a broken mattress, the right side of the bed is completely flat as it is memory foam and needs to be changed. So if you are staying there for a longer time it will definitely be bothersome. But we appreciated the nice towels, slippers and shower goodies As they were very useful and came in handy.