This was such a wonderful apartment, one of the best we have stayed in. The views of Duomo are truly incredible. Samuel provided us with everything we needed at check-in and there were no problems at all. The AC works really well (it was very hot!) and the apartment of spacious with plenty of room for a family of four. The kitchen and living room provided a nice group space and the bedrooms are large.
The location is perfect within walking distance of anything you want to visit with restaurants, shops and bars close by. We would definitely stay here again! Cannot recommend more highly!
Lastly, when we left our passports in the apartment safe and drove hours away to our next destination, Samuel was able to retrieve them, arrange for their shipment to our next hotel, and contact the host at the next hotel to make sure of their safe arrival. He then followed up with us the next day to make sure we had received them. He really went above and beyond to ensure that we did not have to worry while he did all the work to correct our mistake! This gives a good sense of the amazing service and kindness of Samuel!!