I didn't get to meet Elena in person. But she's extremely helpful and warm throughout our communication.

The apartment has a perfect location - 3 mins walk to the train station, exactly what you need after shopping in outlet or Tuscany short trips. The room is so, so clean that I can't appreciate more. You'll find everything you need. It's more comfortable than most hotel rooms I've been to.

The only tiny problem I had was the building didn't have elevator. But the apartment is on Floor 1 so the lift wasn't too bad. I would definitely choose to live in this lovely place again next time I'm in Florence.