Overall 5 stars - what a great place in an exceptional location! Very nicely and tastefully appointed and clean - super! It felt like home (nice having such a well-stocked kitchen), very comfortable - loved it all. It was perfect for our family of 5, plenty of space, and the location was possibly the best feature - literally right in the middle of everything. When we return to Florence (hopefully!), we will definitely look to stay here again. Only drawback is that place was not ready at 3:00, when we arrived at 4:30, housekeeper was still cleaning the home - she was definitely very apologetic, and place was sparkly clean once we were able to check in - so in the grand scheme of things, was willing to overlook this. Forced us to go to the piazza for a drink - although, after 24+ hours of flying, almost fell asleep at the table! Thank you for all - memorable and perfect in every way.