Arriving in Florence at Tommaso's flat proved to be a bit difficult. There are 2 phone numbers listed, and the "primary" one on the reservation is not the one that he uses!!! So, we tried to give plenty of notice about our arrival time, but only finally got a hold of Tommaso once we were at his doorstep. (Sorry, Tommaso!) Despite this initial hiccup, our stay at his flat was wonderful. Tommaso was the most thorough host I've met on AirBnb, and explained his place in great detail: how to use the washer, how to light the stove, where things are located, etc. He is the first person who has provided WiFi code and then waited patiently for me to turn on my computer and connect! These little details really made us feel taken care of. Afterwards, he left us to ourselves and made sure we knew he was around if we had questions. His flat is really beautiful - bright and colourful, with superb artwork throughout. The kitchen is stunning (and so big!!), the bedroom was perfect. The bathroom is a bit funky and small, but I found it cool and quirky :) Everything worked perfectly, the place was very comfortable and we felt very much at home. The only issue we found is that, during summer to keep the flat cooler, you should keep the windows and shutters closed. This left the place pretty stuffy and it would have been nice to have a fan for some air flow. Otherwise: excellent location, within walking distance of all the major sites, a stone's throw from some of the best food in Florence. And I really loved being on "that" side of the river, away from some of the bigger tourist crowds and in a more "real" feeling Florence. An excellent place to stay, highly recommended!!! Grazie Tommaso