Alessandra was a great host! Always available to answer any questions and help with all requests we had. Made our trip easy and pleasant. Also, she uses keesey for getting your keys which is convenient and very easy and safe to use. The place was very cute and conveniently located close to all top attractions but yet In a quiet neighborhood. There is a small market right across the street for any quick items like fresh fruits or vegetables and quick snacks and water. The building doesn’t have an elevator but that’s how most places are in Florence which gives it a nice workout and what makes Europe so special. If you are looking for a fancy place that has some special fancy amenities that you won’t use anyways this is not a place for you, but if you are looking for a nice clean romantic place that has everything you need with a nice Florence touch, great and warm host, inexpensive but yet in the heart of Florence this is a place for you. I would come back to Alessandra’s place anytime.