Charles’ apartment was exactly as described and pictured. The location is fantastic, right in the center of the city with easy walking access to every major sight. And it has an elevator, something many places don’t and something you really appreciate when carrying luggage or after climbing to the top of the Duomo! The bathrooms are very modern and attractive and having a washing machine and dryer is very helpful on a long trip. The air conditioning works well and is great on hot days. Communications with Niccolò were very easy and he responded very quickly. He also had a great restaurant recommendation - Icche c’e c’e which is right around the corner and very good. I will note that there are some restaurants near the apartment which can be a little loud into the night, but I highly recommend this place.