Great place in a very nice location in Florence. The apartment is on the top floor and the room faces the street with a cute little balcony. The two cats were the most friendly cats I have ever seen. They loved to come play with us if we left the door open but were happy to do their own thing if we shut the door. The air conditioning worked well, and we were very happy to have it in the summer heat. We didn't meet Delio, but he was nice and accommodating via messages. He had someone come meet us with the keys. She was a bit late, but it wasn't a big deal. I would gladly stay here again.