What a wonderful experience this was! It truly feels like living like a local in Florence, and Sandro and Ludovica were the kindest, most caring, and most helpful hosts I've met through AirBnB. I stayed for a month, so I especially appreciated all of the amenities, like a washer, dishwasher, large (for Europe) fridge with a freezer, TV, stove/oven, microwave, ironing board, never-wavering wifi connection... they've even thought to have power adaptors available! This places gets five stars, and the hosts ARE the stars :)