The apartment is fantastic and Michela is a wonderful host! I visited with my sister, mom and aunt, and we had plenty of space to spread out. The place is very clean and is in a great location. Michela was very responsive to all requests and provided great restaurant recommendations. Note that the area outside the apartment can be loud at night, but the bedrooms are in the back so that didn't bother us. This is a great choice for a Florence trip!