I was unable to stay with Fabio due to miscommunication over my check in time. He was helpful and friendly before the day of the check in. However, I felt he could have been less rigid about receiving confirmation of the late fee, I was willing to pay, had accepted the terms for the stay which included the late fee details, and I didn't realize my message confirmation of the late fee hadn't gone through. Unfortunately, I was left standing outside the apartment at 1230pm and Fabio no longer messaged me after a harsh email stating he would not come to let me in unless I told him I would pay the late fee. I'm sure that there was a miscommunication, but I did not receive my money back though I was unable to stay.