We loved everything about our stay here. The check in process was seamless, Virginia met us on arrival and gave us lots of local tips that helped with our stay in Florence. The apartment is in a lovely area away from the busy touristy spots and close to lots of fantastic restuarants and shops. It is only a short walk to the centre of the city and the train station. The place was clean and had all the amenities you need (and you don't need to walk up any stairs which is an added bonus!) Would highly recommend this place to anyone staying in Florence.