This was not a comfortable hotel. The room was supposed to be a double room and we were given a single bed. The bed had a single top sheet. That’s it. No blanket or comforter or duvet. The air conditioner was insufficient. The bathroom had no vent, so after a shower, it was incredibly muggy and hot. Again, just very uncomfortable. And after exploring the city and climbing towers and walking through museums, comfort is a priority.
Positives: the staff were friendly, the water pressure was phenomenal. Location was perfect (if you want to be in the main square). The hotel felt secure and safe.
I would elect to stay somewhere else if I visit Florence again. This hotel was not what we were expecting. :(