Arriving late in Florence, we were glad the room was located a short walk from the train station. The location was great overall and the room fine with everything we needed. Najat was very hospitable, helping us non-Italian speakers call the Uffizi and Accademia to try to organize reservations and allowing us to leave our bags there for a few hours on checkout day. She was also just so genuinely kind and friendly, with decent English - totally awesome.
Main drawbacks were the wifi - we were in the room furthest from the main entrance and could only get wifi if we sat by our doorway - also, the water from the shower gets all over the bathroom floor after each use, so that was a bit unpleasant - but someone did clean the room thoroughly each day so we managed fine during our stay. Last, it was boiling hot in Florence so we slept with the windows open, which resulted in many mosquito bites overnight, even though we put on bug spray and had the deterrent plugged in. I would recommend staying here overall.