This little jewel was perfection! I booked at the last minute because it was our last night in Italy and I was not sure where it was going to be convenient to stay as we were leaving at 4 am for the airport. Lucky me...this was it. Centrally located...I actually wished I had found it during my 4 night stay in Florence the previous week. I never met Cristina, however she was outstanding at communicating, and had someone there to greet us upon arrival. Book it...you won't be disappointed! Just be sure that stairs are not a problem, as there is no elevator. Ciao!