AMAZING!!! We just returned home after a month vacation in Italy and France. The highlight of our vacation was staying in Florence and in our wonderful accommodations at Borgo San Jacopo Tower! It was the BEST space. Monika was a wonderful host. Although we were a bit late checking in from the train station, Monika waited to greet us and walked us through the entire 3 floor apartment. She also sat down with us and provided a map of the local area as this was our first visit to Florence. She took the time to show us the best places i.e. food, museums, shopping, etc. to experience the heart of Florence and it’s culture. Throughout our 10-day stay Monika was quick to respond to anything we needed. She was an amazing host! The space is awesome, clean and charming. Shower and bathroom are great and bed is super comfy. This is a place we will definitely recommend others and will be visiting again in the near future.