Laura's apartment was amazing! Laura met us at the front door to welcome us, everything was clean and nice, and she even had some snacks and groceries for us. Every aspect of the apartment made for a comfortable stay, and the two balconies (with one overlooking Florence) were a bonus. Laura was incredibly helpful to us and would answer any questions we had very quickly (we messaged her through the airbnb app). Overall, our experience with Laura and her apartment was extremely positive.