A very warm welcome, possible in different languages. A complete tour in the apartment with a detailed explication how to use internet, what to do with problems, etc. Coffee, milk, biscuits, flowers and a bottle of wine waited for us at arrival. An appartement superb positioned on the south side of the river with everything you want to see on walking distance. The apartment is quiet, and you can make it very dark, we’ve slept like babies. Quality stuff in the house (art on the wall, good mattresses, different towels, a little patio where the sun shines, machines for washing your clothes and for the dishes, fast internet, lots of information on what to see and how to get there). This is where you want to stay if your visiting Florence.