This apartment is AMAZING! It looks exactly as it does in the pictures, it was close to all of the major attractions, great restaurants and shopping. The views from the bedrooms are gorgeous. The apartment itself is incredible. Spacious but homey feeling and extremely comfortable. Cristina was easy to get in touch with, met us right outside the apartment, gave a quick little tour, and even booked us a cab to the airport for the morning we left. One day when I make it back to Florence, I would stay here again!