The place was spotless, the location couldn’t be better. In the center of everything right next to the Galleria dell’ Academia. Communication was great. Only thing that was kind disappointing was that the AC in our room wouldn’t cool down. We followed the rules of only 2 acs at a time and one of them worked great. But the other one had me sweating all night and being pregnant that kind of sucked. But aside from that little detail I highly recommend this place to anyone. Loved it.