This is a really lovely space with fabulous high ceilings and felt very spacious. It was sparkling clean and well furnished. Everything we needed was provided.
The outside space seems quite rare judging from the view over the rooftops and provided some lovely morning sunshine with comfortable chairs.
It was very quiet except for the odd snatch of conversation from nearby flats and church bells (which only added to Florence atmosphere).
The quiet was all the more surprising as the apartment is in a really vibrant area (in a good way) with a square with lots of bars and restaurants nearby, as well as other restaurants and small shops nearby. It felt away from peak tourist areas whilst still being very quick to get to main sights.
The reason I can’t give 5 stars is for two reasons:
The check-in /smart entry process isn’t slick. Having smart entry but needing physical greeting and a back up key in case of power cuts doesn’t really work and the instructions were unclear. I didn’t like providing my email to the management company to access the smart entry.
There was also an annoying issue with the air con being off or freezing. There was no guidance on how to change the temperature, the only unit looking like a thermostat was blank and despite multiple messages nobody could tell me how to adjust. This led to the ludicrous situation of messaging through Airbnb to get aircon switched on and off to adjust the temperature. The management company were responsive to this (even late at night) and offered to come out, but in a short visit this seemed overkill. I’d suggest a handbook in the apartment (there wasn’t one at all) with clear working aircon instructions, WiFi code etc is needed to enable guests to be more self sufficient.