Everything positive about this flat is evident from the photos. What may not be so obvious is the owner's attention to detail, comprehensive check-in process, and flexibility. That, combined with the flat's location and secure, garage parking, along with the general tastefulness, sold us on the place from the start.

The living spaces were comfortable, and fully adequate for four people. The fold-out couch was the biggest and best we encountered on our trip; our two big boys most appreciated it. The kitchen was fully stocked, with all required utensils. Massimo made sure there were various treats in the fridge, including champagne (which we never got around to drinking!).

The place was clean, tidy, well-organized, and thoroughly enjoyable. Everything we needed was there, including lots of tourism brochures and information to orient us quickly. Massmio was super-helpful and informative when we checked in, and check-out was a breeze.

The small terrace, for fresh air and a lateral view of central Florence, and the hills in the distance all around, was a bonus. We ended walking everywhere we needed to go, which seemed most practical, and quite good exercise. There is a budget convenience store, and cafe/deli very close by, as well as other shops and bakeries.

All in all, we felt like we were staying with friends. We would go back any time.