Staying at Cinzia's apartment was a delight. Before we arrived, she was highly communicative and gave us clear instructions for how to check in. She met us at the door and insisted that she help us carry our bags up the stairs. Then she gave us a little tour of the apartment and left us with a bottle of wine and chocolate as a welcome gift. The apartment itself was spotless, seemed recently renovated, and felt much more spacious than our other Airbnbs in Italy. The location also was fantastic, and we were able to walk to all the major sites (~5 mins to the Duomo and ~10 mins to the Ponte Vecchio). We couldn't have asked for a better place to stay. If we ever go back to Florence, we definitely will stay at Cinzia's again!