Laura was an ABSOLUTELY AMAZING HOST! It was my first time traveling to Europe and using AirBnB and I would definitely recommend staying with Laura. She is very organized, informative and available as a great resource but most importantly she is very nice and friendly. She helped me and my group of friends feel comfortable as soon as we entered the apartment and throughout our stay in Florence. She helped us discover the best ways to navigate the city, places to go, good restaurants to eat at, where and how to find good bargains etc. Laura goes above and beyond as a host and I feel so lucky to have met her and stayed with her. If you should be so lucky to have her as a host you won't regret it. She is truly amazing and a kindhearted person.