Great flat, period. Biggest positives: well-located (no more than a 10 minute walk to the Ponte Vecchio and 5 minutes from Piazza Santo Spirito), artfully appointed, totally functional and spacious apartment, and Ezio, who helped with everything from restaurants to locating adaptors to cold remedies. Completely charmed on all fronts. Biggest Negative: only one, and we knew about it when we booked - street noise in the master bedroom. It comes with being so centrally located, and we would book it again in a heartbeat. I'd be sad to go back to Florence and stay anywhere else. Bravo, Ezio!