Linda's warm and wonderful home is just as the description says. Unfortunately, I did not get to meet her during my stay but her lovely niece met me there and welcomed me in. The location is absolutely perfect - an easy walk to all the main inner Florence activities and sights. The room was spacious and comfortable. There were basic amenities in the kitchen for me to make morning coffee or tea and a bite to eat before heading out for a day of exploring. I didn't have any trouble figuring out how to work anything. There are cafes and things right around the flat making it convenient for a quick coffee or bite to eat. It's also noisy but not in a bad way so bring ear plugs if you are sensitive to city noises. I would recommend heading out early to enjoy the sights. Then, coming back for a late afternoon rest to go back out later in the evening in order to keep up with the rhythm of the city. The terrace has incredible views and is a lovely spot to enjoy morning coffee/tea or an evening beverage before heading off to bed. Linda kept in touch with me my entire stay to make sure I was comfortable and everything was going well. Her adorable cats helped make my first days in Florence a relaxing and welcomed treat. It couldn't have gone better! I would definitely stay with Linda again.