We did not get to meet Andrea in person but he was very prompt in responding to our queries both before our trip and during our stay. The apartment is just across the road from the city's main railway station, Firenze SMN, which makes it very convenient for travelers. The apartment is also within walking distance to all the sights in Florence as well as other amenities like supermarket, restaurants etc, The apartment is very clean and well-equipped. My friends and I would definitely stay here again if we every revisit Florence!