Massimo’s home is as warm and cozy as you’d imagine. We didn’t spend much time here but it had everything we could need from extra towels or soap to dishes and cooking space. Massimo greeted us upon arrival and was great at keeping up with us before we arrived. He showed us around the place and how to open and lock the doors which was necessary. He also left us with some snacks and drinks in the fridge. On top of that he had an abundance of resources that helped us plan out our time in Florence. The weather was a bit rainy but Massimo had umbrellas he let us use that saved us from a really wet vacation. Massimo’s place was a short walk from anywhere you wanted to be and he provided a number for a taxi which we used to get to the airport and it wasn’t too bad price-wise. The apartment has as much charm at Massimo himself and it makes sense since it has been his family’s home for a few generations. If you come to Florence stay here, it was hands down the best airbnb experience I have had.