This was the absolute worst experience I’ve had with an Air BnB, I’ve been in Italy over two weeks and stay at several and haven’t had any problems until this one. The host gave us the option of checking in from 8am to 5pm but when we drove three hours to the apartment planning on meeting at 3pm mind you, we arrived in town and we’re told that we couldn’t be let in until 5. So we brushed that off and asked where to park, they offered the parking garage across the street but when we go to park it in there we’re rudely turned away and told we would have to go somewhere else there was no Mamo Florence on their list. Ugh, again we wait around until the “host” shows up... 20 minutes late while we wait with all bags in hand out front. He takes us upstairs to 3 rooms with bugs swatted on the walls and ceilings, clearly not cleaned in awhile. Avoid this place at all costs!