Nadia was incredible and very quick to respond with any questions. The same Giampolo and Liliana that welcomed us although we arrived almost midnight. The place was extremely clean and had all of the necessities for a few night stay. Also a notebook with advices and suggestions about the area. Location was very convenient, near shops and public transport. If i had to find a negative thing to tell that would be the neighbors from the 6th floor that were extremely noisy some times. I will stay at the same place my next time in Florence!