We stayed at the Bellosguardo suite with a full kitchen and an amazing view of Florence. This place is incredibly perfect. For a family of 2 adults, 10 yr old and a 5 yr old & there was more than enough room. Alessandra gave us all the details prior to our arrival and was available every time we had a question. The pictures match exactly as when we arrived and everything is beautiful. Once checked in she made sure that we were all comfortable. This suite is a few minutes walk to the museums, grocery stores and shopping. High end shopping where Hermes is in the same street. The room is very clean with comfortable beds, strong wifi, lots of towels and it comes with daily maid service. So after a day of walking it was heaven to come back to a clean room. It is exactly like staying in a hotel but not paying the family suite price and you get so much more! On times where the kids are dead tired, we were still able to enjoy Florence by watching the sunset view with wine and cheese that we bought at the grocery store. Alessandra was also helpful in giving us restaurant recommendations. She was able to make a reservation at Buca Mario at short notice. The food was amazing and I have found my "last meal on earth" before I die. Needless to say we love Florence and this place made our stay perfect. We will definitely come back in the future.