The space was in a good location, although super loud at night, but our booking was not without incident.
We had originally booked another property from the same host and the day of our arrival, they switched our location due to plumbing issues. We went back and forth on a refund, as there was no reimbursement given even though the same future date for both properties showed the replacement was half the price of the one we originally booked. The were unmoving on this point.
And they knew we had to go with it, as we had nowhere else to stay that night.
Our one requirement was that it have a laundry machine as we were on a quick stop in a long trip. The replacement location said it didn’t have a laundry machine on the listing, yet the hosts swore it did.
It did have a washing machine, but it was clearly broken and ancient. It didn’t spin — leaving half the clothing soaking wet and the other half dry and uncleaned. We expressly needed a laundry machine — so we spent one of our two mornings in Florence at a laundromat. Not awesome.
Even after we mentioned it was broken, and they promised an electrician would arrive, the machine was not fixed.
On top of that, the coffee machine didn’t work as there was refill coffee cups stuck in the machine from prior guests — not cleaned out — and even once I emptied them from the tray and tried prying out the lodged cartridge, it still didn’t work.
All said, it didn’t ruin the trip, but it wasn’t something wanted to deal with on our Italy vacation.