Veronica was a great host! We didn't meet Nycolas, but we communicated through this website and he responded quickly to my inquiries when booking the room. The apartment is in a great location, easy walking distance to everything you want to see in Florence, and the train station. The room itself was comfortable and very clean. The kitchen had all the basic things you need, and it is very close to a supermarket to buy groceries. We stayed here for four nights, and we hope to be back sometime in the near future.