What a wonderful experience in Florence! The city is amazing and the Casa Viviani only adds to the pleasure. Serena was an amazing hostess. Her communication was consistent and thorough - from booking to checking in to checking out...Serena communicated with our family and provided an easy travel experience. The apartment is exactly as it appears in the listing, and was a lovely place for our family of four to enjoy the city and holidays. The living room space allowed us to enjoy Christmas Day as if we were at home. The apartment location is perfect and it allows for easy walking to all the sites. We loved our time in Florence and highly recommend the Casa Viviani. Thank you Serena for being an amazing hostess.