This flat is amazing. Clean. Well appointed. Spacious. Fantastic location. You will not find a better place to stay in Florence. Luca went above and beyond our expectations in every way. We had a lost bag and could not communicate with the delivery driver, Luca not only spoke to him for us but planned to be at the flat in case we were not there to receive. He called taxis for us when needed and made sure he was available during our stay for whatever we needed.
We can not recommend Luca highly enough.