This is a wonderful apartment with a wonderful host! Right away we made arrangements and Sharika gave me contact information for her and immediate family along with address and directions on how to get there. My girlfriend and I were able to check in at around 9pm after letting her know our arrival time. The apartment has a comfortable home feeling with quiet neighbors in a great part of Florence. It's in a convenient place of the city as its near the railway and the market. The room's are large and the bed is comfortable; the bathroom along with the whole apartment is clean and all of the plugs worked while i was there. As soon as Sharika let us in she gave us a tour and she gave us a map with surrounding activities we might want to attend. I made dinner one night and cleaned all the dishes as she provides all necessary cooking utensils as well as pots and pans. This is a great place to stay!