On our first visit to Florence we found ourselves in the centre of the centre of the city. Unbelievable location. For three days we walked all over the old city, used Francesca’s recommendations in her booklet and had a wonderful experience. The apartment is exactly as she described it, comfortable, warm and, in spite of being in the centre, surprisingly quiet. We bothered her quite a bit and she was always rapidly responsive. We are very grateful to her for this short visit.