This was my very first rental and words cannot express how seamless this process was. Bruno was communicative from the very beginning. The flat was very centrally located, clean, very reasonably priced and provided a wonderful retreat away from home for my friends and me. Bruno and his son were readily available when we had questions, and were not intrusive in any way. The check-in/check-out process was seamless. This will be my go-to place for my next visit to Florence.