I rented the apartment for my parents and Pamela was very responsive and helpful during the reservation process. Here is the review that my mom wrote:
"My husband and I had the pleasure to stay at Architect Pamela Panico's apartment during our recent visit to Florence. The apartment is in an 18th Century building, Palazzo Valori, very well located in the heart of the historic center, 5 mins. walk to Il Duomo and the fancy pedestrian Via Calzaiuoli. It is also very close to Piazza della Repubblica, Piazza della Signoria where Galleria degli Uffizi and Palazzo Vecchio are located, as well as Ponte Vecchio, Galleria dell'Accademia, and Santa Maria Novella train station. There is a small supermarket just two doors from the building, which is very convenient. On the same street, Borgo degli Albizi, and nearby, there are several restaurants, cafés, gelato shops and small stores.
Inside, the apartment is very well-decorated and comfortable with all the basics. Even though the building is on a busy street, the apartment faces a courtyard and therefore, there is no noise at all.
When we arrived, we were met at the door by Pamela who helped us with our luggage, showed us around the apartment and provided us with maps and guide books. She even had some basic supplies for us such as coffee, tea, milk and juice. During our stay, Pamela kept in touch to see if we needed anything and gave us advice on restaurants, wine bars, and areas to visit outside Florence. The day of our departure, Pamela came by to check us out and called a taxi for us. We could not have asked for a better hostess than her. She is friendly, kind and very professional. Meeting Pamela helped making our visit to Florence even more memorable."
Thanks Pamela!