Donatella is a great host. Very easy to communicate with. She explained to us in detail how to get a taxi from the station and how much would it cost. And was so kind as to arrange a taxi for our departure. Upon arrival Ms Petra was waiting for us, helped us get in and explained everything in detail. The apartment is -as in taxi driver's words-"impossible more central". Very very spacious and beautiful. Has everything you need for a perfect stay in Florence. Coffee machine was a great plus. Immaculate clean, you can see they take good care of everything. Sofa bed has a bed topper which makes a great difference, this is such a nice touch as it's not regularly the norm. AC works brilliantly in all the apartment. There's a Carrefour a couple of blocks away also lots of restaurants very nearby. Thank you Donatella for a perfect stay in Florence! Would recommend to anyone and would love to come back.