Highly recommended!! My girlfriend and I visited Florence for two days and Grazia's place was perfect for us. Awesome location, on a busy street but otherwise in a quieter and less crowded area, while still within walking distance of the center of the city (or a short bus ride). The area felt very safe and the apartment is very secure. The place is itself is clean, very comfortable (good AC) and fully equipped. We especially loved the loft where the bed is and the bed itself, it is SUPER comfortable. The bathroom is very small, especially the shower, and the toilet area is cramped, but it is manageable. Grazia met us at check-in and gave us a quick tour, and then she was available and very responsive to messages throughout our stay. We would definitely stay here again!