This apartment has everything you require for self catering facilities; full kitchen, washing machine. The apartment is compact but everything that you need and a lovely terrace area. wi-fi was good speed and the security was good in the building. So close to all the main attractions of Florence, 5 minutes walk to Santa Croce church, 10 minutes to the Duomo ; 15 minutes to Uffizi gallery and Ponte Vecchio bridge. Eating out we found some lovely places on both sides of the bridge/river . Especially liked " Cucineria la mattonaia" which was near the university area ( you can google it) about 10 minutes walk from apartment- food was local and fantastic value, busy place so don't expect to be served quickly but worth the wait!
Things we didn't like in Florence were the amount of beggars on the street, they were sometimes quite aggressive and intimidating and in the end we had to be very direct in saying no. We found out that it is not easy to get a taxi off the street they need to be booked which is not always easy over the phone, might be easier using the app or text.
A beautiful city which can not be seen in one visit so expect to re visit.
We did not get to meet Antonella but Michela and her daughter were lovely when we came to the apartment and explained everything we needed to know.