Emilia was very welcoming and a great host. She was flexible with our check-in/check-out time and was even kind enough to let us store our bags in her apartment after our check-out as we had a few hours before our train left. She offered us water and coffee upon arrival. She gave a few recommendations of nearby restaurants. The place was very clean and adequate space for a group of 4. It is a great location for walking to all of the lovely sights. It is very close to the strain station (we walked there with our luggage and all). We loved experiencing Florence and our stay was delightful.