Our stay at 'Beatrice's Home' was exceptional. From check in to check out, everything went so smoothly. Eddj was great to communicate with and was always available if we needed him. The accommodation is on the 3rd floor with no lift, however he arranged for his friend to help if needed with luggage, although we were ok to do it on our own. Inside, the place is impeccable. Very clean and beautiful design. Eddj left some water, a bottle of wine, some snacks and even bug spray. We felt like he thought of everything to ensure our stay was comfortable. Appartment is very close to everything you want to see in Florence. Thank you Eddj for everything. Highly recommend.