Cannot say enough about Silverio... from the moment we arrived he was nothing short of amazing! We had a very late arrival time into Florence and he still not only met us at our apartment to show us around, but was waiting with maps of the city and recommendations of what to do and see. Then, the night before we left, he brought us a bottle of wine! As if none of this was enough, the day we left he called and made taxi arrangements for us. He was so quick to respond any time we had a question and was just 1000% accommodating. Not to mention the apartment is absolutely perfect in every way! Thank you again, Silverio! You made our Florence experience truly great.