What you see on the Airbnb photos is what it looks like. The host is very quick with response and very friendly and nice. We were able to drop our luggage off early with no problem and no extra charge. We had never stayed in a shared Airbnb before but it wasn’t as bad as we thought. You are not in the room that much anyways because it’s Florence! The location is very good and right beside the grocery store and the museum where the statue of David is. It is also close to the Duomo. For people used to staying in shared places it’s a great place. With no AC at this place in the hot summer months it is warm inside, especially after walking up 3 flights of stairs. However there is fans which is nice and once you have a shower and settle into bed you cool down. Our sleeps were fine at this place. Once again the host is amazing and it feels like home. Which makes the place better. All in all it is good and photos are accurate. The location is a 5 star. But with no AC it is warm in the summer, it is clean and the host cleans daily I believe so I trust that the shared spaces are clean such as the bathroom and kitchen. You just have to trust the other people living there that the dishes they put back are clean.