Antonio was very communicative from start to finish. He waited for us when our arrival was delayed and helped us bring our luggage upstairs. When we were leaving, Antonio coordinated a taxi pick up for us. The apartment matches the pictures exactly and is in a perfect location to walk to all the attractions in Florence. The kitchen is stocked with basics so you can make small meals. Added bonus was that we were able to catch up on some laundry. Overall we enjoyed our stay. Thank you, Antonio!