Bruno's son, Luca, met us at the apartment and really made us feel welcome. He spent time going through the city map with us and made fantastic suggestions for meals and sight-seeing. Communication was great. The apartment is beautiful, clean, modern, spacious and in the perfect location in Florence. We wanted to leave our bags a little longer after we checked out and Luca was happy to accommodate us. I highly recommend this property!! Thank you Luca and Bruno!