Matilde is a very pleasant, friendly and helpful host. We arrived earlier than planned and Matilde was so accommodating, meeting us within 10 minutes of our call. The apartment is cozy, perfect for two although it could accomodate three people. It is in a great location within walking distance to the Pitti Palace and the Ponte Vecchio. It was on the top floor so be prepared to walk up 5 flights. A delightful stay.