First let me say that Chiara should be the ambassador for Florence. She gives the warmest welcome you could ever have. Her flat is in walking distance to the city center, train station and many shops, bars and restaurants. The flat is lovely, on the first level and exactly as pictured with the cutest courtyard. It is equipped with everything you will need. It was clean and cozy. The shower pressure was great and the water always warm to hot the way we like it at the end of a long day. Chiara was also nice enough to call a cab to avoid additional fees. We would definitely recommend her place. We will also be back for any future trips.