Francesco's apartment was very comfortable (2 people) and the AC in the bedroom a huge help as the heat was overwhelming those 5 days we stayed in Florence. We came in on an earlier flight and Elenora let us check-in right away, so very accommodating. We did not meet Francesco, but communication was easy. The apartment is spacious and has character (not in a bad way), with views from every room (the tiny window in the kitchen is quite a treat). Everything we needed was available and worked well, although we did not cook any of the days. The terrace was the reason why we booked this apartment, as my husband needed to work and hoped to do so from there as the photos show an awning in the terrace for shade. However, the awning was missing when we got there and it looks like it has been replaced with vines which are too young to provide any shelter from the sun making it impossible to enjoy the terrace for most of the day (during those days at least) . Although a little disappointed for that reason, we did enjoy early evening drinks in the terrace which do offer a beautiful view. Location is great, close to everything but yet feels very quiet and peaceful. Perfect for a combo of work and sightseeing. Close to Piazza San Marco where many buses stop if heading to nearby towns like Fiesole. If visiting Florence everything is just a few steps or short walk away. Although I'm unsure how the price/quality ratio compares to other places in town, I would stay here again!