I met with Giovanni, he helps Marco manage this apartment. Giovanni was a wonderful host, very friendly and helpful, showing me where everything is in the apartment and how things work. He provided maps and little welcome treats which my friends and I enjoyed very much! We loved the apartment. It's spacious, the beds are very comfortable, air-conditioning and heating works well, and it has everything you would ever need. The apartment is in a really good location - about a 10min walk from S. M. Novella train station, a short walk from ponte vecchio, pitti palace and other attractions in Florence. There are a lot of good restaurants nearby (plus a really good and cheap pizza place that opens past midnight just down the street). We felt right at home here. This apartment is a fantastic choice we definitely recommend it! Thanks Giovanni :)