The apartment scores highly in terms of location, and it was fantastic to be right by Piazza Santa Croce. It allowed us to walk to all of Florence's sights and experience the heart of the city while still being relatively peaceful and quiet at night. The neighbourhood also has tons of restaurants. Marialuisa and Fabio were easy to communicate with. Fabio welcomed us at check-in with a thoughtful bottle of wine. The apartment is extremely spacious and clean. Its location in a historic building means that the ceiling height is low like some other reviews had mentioned, but we got accustomed to it after a while. There are a couple of steps between the bedroom, bathroom and kitchen that might be challenging for those with mobility issues. The hosts were extremely accommodating when we asked to leave our bags behind after check-out, since our train from Florence was in the evening. They also generously allowed us to check-in a couple of hours early, so our day in Florence began on a comfortable note. Highly recommended.