Alessandro and Azadeh were wonderful hosts. They were extremely warm and welcoming and were highly organised in terms of offering guidance around the apartment. The apartment is just idyllic, sitting as it does at the base of The Duomo and we loved sitting at the open window looking out at Florence late in the afternoon. The bells chiming from the church just added to the magic. A serene, restful and quiet place that is super central. A very well appointed and set up home-away-from-home and we highly recommend it. BTW, they really do have a lift! Thanks to you both - Sue and Peter.