PROS:
The location of the apartment is excellent with all of Florences attractions right at your doorstep. The communication with Barbara and Liza was excellent and they were very helpful when problems arose. For example, on one day the entire building had no water supply out of nothing, but Liza directly offered to pay for a hotel on the other side of the street for that night until the problem was fixed again.
The size is equally perfect and especially the two bathrooms were very nice to have. The apartment was clean, the beds were comfy and overall we felt very safe.
CONS:
The living room had no AC and the walls were a bit thin so that you could hear some street noise and the neighbors from time to time.
OVERALL:
I would definitely recommend this place due to its friendly owners, size and location. Especially big groups of travelers will love this place.