The apartment was presented exactly as described. It is compact but has everything you require for a comfortable stay. It is perfectly located within walking distance of all the major attractions of old Florence, and only a short walk from a fantastic fresh food market. Lysiane met us at the flat as arranged and gave us a brief orientation and responded promptly to the only issue that arose during our 10 day stay. We would definitely stay again if we have the opportunity. Staying in the apartment gave us as good a feel for life in Florence as is possible in such a short time but was amazingly quiet for such a central location.