This apartment is exactly as advertised. You walk out of the building door and are literally in the middle of everything in central Florence. The apartment is stunningly beautiful with gorgeous tile floors. It was spotlessly clean, and the hosts provided some little welcome gifts. Great folder for instructions about the apartment, and they had a list of restaurant recommendations where they go out to eat. App says a one hour response time but my experience was more like 15-30 minutes. AC worked perfectly . Would highly recommend this apartment, thank you Matteo!