My mother and I had a lovely stay at Roberta's beautiful apartment. The location was central yet quiet and made it easy to quickly walk to the major galleries and sites. Roberta was always quick to respond and helpful with links and suggestions. The 100 stairs to the apartment were a challenge, but not a deal-breaker for this beautiful and peaceful apartment. Roberta's friend met us to check in and carried a suitcase for us which was gracious and so helpful; also there is a bench halfway up that was appreciated. Grateful to have had this peaceful place to rest and revive during our stay in Florence.