My wife and I had a fantastic time in Florence and Elena was a big reason why. She met us right on time and showed us the apartment and gave us a huge list of recommended cafes, restaurants, pizzerias, gellaterias, etc. Each place she had been to personally and had little notes and info that helped a lot during our trip - for example, to book reservations at certain places for dinner. Lots of places we never would have found without the help of a local.

The apartment itself was great and had everything we needed. The kitchenette has a small 2-burner electric stove and there is a microwave as well. We cooked a few meals at home, getting fresh ingredients from the nearby central market and it was nice eating on the balcony.

The WIFI worked great throughout our stay, which was handy. It's true, there isn't a lot of hot water, but we got by. Just rinse, turn off the shower, soap up, and turn it back on to rinse. Also, I wold recommend staggering your shower times if there's more than 1 person. There's probably about 5 minutes of hot water and it takes about 20-30 mins to refill the tank. Again, it was fine, but just be prepared.

The location was great, we could walk to everything, the market, the Duomo, the museums, Pointe Vecchio, the left bank, etc. Perfect spot. There are some bars close by and sometimes they get a bit loud at night but that just entices you to stay out and enjoy the night.

Elena was very reliable and extremely helpful and we are so grateful. Would definitely recommend this apartment.