As soon as we arrived, Rosina sat down with us, gave us a map of the city, and showed us where to find all the sights of Florence. It was a great welcome and she also added a lot of the history of Florence and gave us references on great bakeries, restaurants, gelato, etc. She was so absolutely helpful and kind and such a nice person to see and meet. She was immediately available for any extra things we needed, since she was next door. The location is far enough away from the main city and close enough to the city to be quiet and in walking distance of everything we wanted to see. The balcony is beautiful and there were fresh flowers planted for us when we arrived, which was so wonderful. The apartment is beautiful, clean, the bed is comfortable. There is so much light everywhere. It was one of my best airbnb experiences so far!