Nice place for budget price. Good location to the city centre, and they had some tour books for our use.
The street was very loud so we couldn't sleep with the window open, though there was an electric fan to use which was helpful.
You could hear when the guests next door opened and closed their doors, which was distracting.
The check in process was so easy, and didn't even require contact. They also responded very speedily to messages, and provided us with information in free parking.
There was a fridge with soft drinks, water, and beers, that you could buy. As well as coffee, tea, etc. They also allowed us to keep our milk in their.
There is no kitchen, so you can't prepare your own food, but that wasn t an issue with the delicious Florence restaurants at our doorstep.
All in all a good place (if on a budget), that offered all it promised, though not a lot of personal touch.