Upon arrival, the apartment is extremely clean, well located, and definitely in a safe location! However, some of the initial check-in items could have been more fully explained to ease the process (parking options and keys, for example). We had no amenities upon our arrival and a couple things aren’t easy for non-Europeans to adjust to. Primarily, the A/C struggled the entire time to cool the bedroom below 18°C and the washer/dryer instructions are not intuitive and ended up damaging some delicate undergarments. Pillows were not usable and were the biggest detractor.
On the plus side, the automatic shutters were awesome and totally blocked out light and sound from the bells that would ring every morning.
Regardless, Vittoria was quick to respond anytime there was an issue and was extremely helpful throughout our stay. We would definitely stay here again!