The location of this flat couldn't be better for visiting Florence, it is really 5 minutes walk from the Duomo, and Susanna is a lovely and bubbly lady. However, we were a bit disappointed by the fact that the house felt really inhabited, it lacks the homey feeling that I think AirB&B customers are looking for.
- The kicthen did not even have a lighter, or a rubbish bin. The only products found were some old sugar and salt.
- Internet was not working.
- The water in the shower in the ensuite bathroom was intermittently hot&cold, and the lack of a drainage system meant that all the water that spilled outside the bath - which is likely since there is no curtain - flooded the floor.
- No shampoo was provided, only liquid hand-soap.

The house is in a perfect location, but it could feel more warm that it is.