This small, modern and sparkling clean apartment was exactly as described and exactly as pictured in the description. Location was excellent and even though it faced the main pedestrian walkway that was very busy, the windows are of top quality and kept out the loudness outside. The beds were super comfortable and pillows were plenty. Two temp controlling units, one for each room made it comfortable. Communication was rapid and excellent and we were greeted by the restaurant employee below that brought us right to our unit and communicated excellent English. Two bottles of complimentary water and a bottle of wine were given to us upon arrival as well. Nice touch! I'd recommend Soraya and this property to everyone and I have been to Florence in the past too.