Just absolutely not enough good things to say about these hosts and their place. The apartment is even better and more comfortable in person than it appears online, and the hosts were nothing but super friendly, helpful, accommodating and responsive at every turn. Even though we arrived about two hours early, Raffaele immediately handed us the keys and directed us to the best gelato spot in Florence. He told us to return in about 90, allowing him enough time to, in his words, "make sure the place is perfect." And it was. Immaculately clean and orderly; fresh locally made pasta at the ready; drinking water chilling in the fridge and little candy treats on the table. And because the unit is set toward the back of the building, the sleeping area is cozy and quiet. Slept like a baby every night. Absolutely returning to this place for my next Florence jaunt. The entire city feels walkable from the front the door. We didn't bus or cab once, and there's a bike rental shop on the same block. A wonderful place to stay.