Claudia had been so nice to us! Her house was exactly the same as described in the pictures. It was only few minutes from major spots in Florence. She offered us welcome food. A frying pan at the house was jot working with the induction stove, she she quickly fixed the problem with a new frying pan. The only downside is the stairs. The unit is located on 3rd floor of the building, and there are literally 100 stairs. We had two huge luggages and had to take the stairs by ourselves, but Claudia helped us carrying the luggages.