We very much enjoyed staying in this apartment. The area was a perfect location; a close walk to everything but on a quiet street. We found their recommendations and map very helpful for finding great restaurants, we carried it with us and could find something delicious close by wherever we were. The terrace was a beautiful place to sit out, lovely to hear the church bells ringing. Unfortunately we couldn't meet Karen and Raffaele but their friend at a local hotel got us settled, let us store our bags and was very helpful. Also they were very responsive to our questions and messages. We would recommend this to anyone we knew traveling to Florence!