We have been greeted by Matteo, who was very kind, he insisted in helping me with my heavy suitcase (it is in 1st floor and there is a lift, but also some steps before the lift), and gave us all the information we needed about the apartment and also places to go. The apartment can't be in better location, practically the Duomo around the corner (be prepared for early bells, but I think you can't avoid them anywhere in Florence, churches everywhere), and near to the most important places to see in Florence. Although we had free transport with the Firenze Card we almost didn't use it because all things were walking distance. There was a supermarket at two blocks but I recommend the Conad, at Borgo San Lorenzo, crossing the Duomo square, 400m from the apartment, much more supplied. The apartment was very comfortable, plenty of space for the two of us, washing machine was very useful, the kitchen was very well stocked with utensils and appliances, big wardrobe, two flat tvs. Only con: The air conditioned was over the bed and it wasn't very cool (we had 36-38°C all the week), it was enough to sleep well but the cool doesn't reach the dinning room and kitchen area (although we put the remote control at 16°C) and we would like to have a light in a bedside table. Matteo and Samuel were specially kind and kept our luggage on our departure day in their garage, because we had a night train. I recommend this apartment, you can't be in a better location in Florence.