My experience began with great communication with Beatrice. She answered our questions and was very patient when our schedule changed after missing our train. Her husband met us at the apartment and was very helpful as he gave us a tour and explained everything to us. He also made suggestions for dining and transportation. We were welcomed with wonderful tapas, delicious apple cake and wine. The apartment is very modern and beautifully decorated. My husband and I were traveling with our son and his girlfriend. There were 2 bedrooms and 2 baths (each with a shower). My son slept on a twin bed in the living room which had a door and could be used as a 3rd bedroom. Every bed was very comfortable except for the master bed. In our opinion, it was a little hard. One afternoon we sat on the cute patio, enjoyed the birds and flowers and drank prosecco. It was so relaxing. The apartment is a little out of the city which means it is very safe and quiet. The city bus stop is a 2 minute walk down the street. The #7 bus is about 2 euros and drops off near the Accademia Gallery, which is close to the Duomo (the city center). We enjoyed our stay so much that we will definitely stay here again when we return to Florence.