Irene was a very attentive host, we had everything we needed including umbrellas for the stormy weather that appeared to our dismay! Everything was very clear and she met us on time with thorough information and communication. She gave us some great tips a few which, became some of our favourite bits of Florence such as the mercato centrale (or thereabouts). It was super easy to access all the attractions from its central location. The flat itself was pretty with nice details and very clean, we would happily stay here again!