The location was great, just 5 minutes walk from the train station. Laura was very responsive and friendly. The pictures were misleading however. It was much smaller than shown, the bed takes up nearly all of the bedroom and to navigate from the far side to the restroom requires climbing over the queen sized bed. The spot is great for a student who plans to spend little time in the apartment (it is Florence after all!). If you brought two suitcases you may feel a little cramped.