Self check-in process went very smoothly. Max even provided pictures!
Location was excellent. Short walk to the train station (Santa Maria Novella), wash house, Mercato Centrale, and all sorts of other restaurants and shops.
Little tip: there's a small grocery store called PAMLocal a block away that's very affordable. We did our shopping there.
The shower is tight but my 300-lb. 6'4" son managed so we were good.
You have to go up the stairs so it might be a little tricky if you have heavy luggage.
Overall, we LOVED it. We stayed for 4 nights and would stay again, when we come back. We loved Florence!