The room is really nice, with lots of sunlight. Aircon worked no problem, the check-in was done over the phone but was very quick and efficient. We were pleased to find a lift in the building, that was useful with our heavy bags. There is also a small kitchenette with a sink and some basic necessities - scissors, plastic cups, microwave, coffee machine etc. Everything in Florence is walkable distance, the apartment was quiet - there was a noisy restaurant on the street but it was very hot so we slept with windows closed and aircon on and did not hear anything.