This was one of our most disappointing stays at an AirBnb.
All of the reviews about poor communication are ABSOLUTELY TRUE!!! The person entrusted to greet us (Simin) was late, even though we agreed on a specific time to meet. It was late in the evening and even though we paid an extra 20€ for her to meet us after 8pm, she had an attitude once she arrived. Really bad way to start our holiday….
About the place - it is located on the 3rd floor of a dated building. Stairwell is steep, and if carrying bags, it will be a tough and tiring climb. The foyer is pitch black and the lights only work from time to time (the lady had to use her cell phone flash light to guide us). The apartment is nothing like the pictures: kitchen is dated and dirty, bathroom is small and has mildew stains, and overall, the place is in need of remodeling. Kitchen had no soap or towels and the refrigerator was dirty. Air conditioning units do not work well.
The only good things are that the apartment is located within a short walk of several restaurants; and, that the host let us stay a bit past the check out time
For the price we paid (~200€), there are much better choices in Florence. Note that I would not stay or recommend this place even at half that price.