Chiara is a great host. We had left a backpack in the taxi we traveled in from the train station to the apartment. Chiara called and found our taxi and retrieved the backpack. This was so above and beyond and was greatly appreciated. The apartment is perfectly located and so close to walk to all of the museums and important buildings. The neighborhood has an abundance of great restaurants, one of the best pizzas we found in Italy is from a restaurant on the same street (Via Maffia). This is a great value. Everything you need for a stay in Florence is included. Don't pass up this place, it is great.