Amazing apartment in a perfect location. Comfortable bed, supportive pillows, and well equipped. The internet is super fast. I was getting close to 600mbps on wifi. Check in was really easy, you use your phone to unlock everything. You might have to connect to wifi once you get up to the apartment so you can have connection to unlock the door. Matteo left some treats for my arrival which was above and beyond my expectations. He also checked in with me a couple times to make sure I had everything I needed. The apartment itself is so cute too. The ceilings are gorgeous! The location is perfect. 5-15 min walks to all the major sites. For food, there is a Carrefour market and a delicious steakhouse around the corner(among other restaurants). I’ve already recommended this place to all my friends and coworkers and I will definitely be staying again next time I visit Florence.