The apartment was all that was advertised and more, with many extras and amenities that are often lacking in rental properties. Laura was waiting on our arrival and could not have been more friendly and helpful throughout our stay, supplying maps, information, and suggestions. As we arrived late on the 25th of December and most business would be closed, she stocked the refrigerator for us and provided a lovely bottle of Tuscan wine. The location is very convenient to the train and bus station and to the city centre and the major sites and walks on both sides of the Arno, but outside the crush of the main tourist areas. Although on a busy road during the day, the apartment is very quiet at night and the bed very comfortable. The location is also convenient to grocery stores and numerous restaurants. We greatly enjoyed our stay and recommend renting with Laura unreservedly.