I think we actually dealt with Isa only, not Fabio. But either way she was amazing with communication. She met as at the apartment as committed. The apartment is about 5 minutes walk from the main station and about 20 minutes max from all other attractions, most are even closer. Isa has a binder full of recommendations and communicated very well. The place is on the 4th floor which was a workout, but the place itself is very nice. Highly recommend for location, closeness to the station, laundry, and Isa being a great Host.