I spent 3 nights in Alessandra's apartment; it was amazing! Alessandra was there to meet me when I arrived, had cold water and some other basics in the fridge, and even organized a taxi to pick me up to take me to the station when I left. The apartment is exactly as described, comfortable, and very clean. It is on the 4th floor (5th American standards), but once the luggage is up, its all good! The location is perfect. You are not more than a 15 minute walk from all the sights in Florence. I would stay here again in a heartbeat!