Wow! The rooftop terrace is incredible! We were blown away with the view - both daytime and at night. We at sat at the table and ate breakfast, lunch and dinner looking at the amazing Duomo! Pamela is an extremely gracious and helpful host. Her guidance with a map of Florence started us off on the right foot and her guidebook with restaurant, etc suggestions is excellent. We really appreciated all the extras and snacks in the kitchen. There was plenty of hot water in the shower too. The apartment is tastefully decorated and the beds were very comfortable. The location is perfect - easy walking distance to all the major sights. The elevator worked great too. We really appreciated the multiple sets of keys to the building / apartment which made it easy for us to head off in different directions. We highly recommend staying at Pamela's in Florence and hope to return someday!