We were greeted warmly by Salvatore upon arrival. We rent both apts since there were 9 of us. We were able to check in early since 1 apt was available. The apts were very clean. This is my 3 rd trip to Florence. The location is excellent. On our departing day, Salvatore's mother came up and said goodbye ( she is the owners), and even call the taxi for us. I definitely recommend this placement for everyone.