My boyfriend and I spent a long weekend at Lorenzo's Apartment. From the start he was very lovely and helpful! It was perfect. He answered every single question (very quickly) we've had previously and told us where to buy our online tickets for museums/churches,...
Unfortunately we never met him, because he was on holiday himself, but he made sure that we had everything during our stay. His friend Andrea welcomed us instead. He helped us a lot! They even prepared a little guide, what to visit, where to eat,..!
We arrived a little early (check-in is normally at 12:00, we arrived at 10:30), but it was no problem to leave our luggage at the apartment. On the last day, we were even allowed to leave our luggage until 19:30, which was great because of our late train!
We had everything this past days, We will definitely come back ;)