However it's a nicely renovated flat I would not recommend this place because:
- Roberta didn't reply to my messages until the last minute. Her correspondence was not kind at all.
- I hardly could reach her on the phone and when finally could, she provided wrong directions.
- When we arrived, she was not completely ready with the cleaning.
- During our check in she was distracted with several phone calls so she didn't dedicate herself to us at all.
- She took photos of our ID-s with her phone, claiming that after tax documentation she was going to delete it. I don't think, that this is the proper way...
- There were construction works outside the apartment and we were not informed in advance. It's clear that these decisions are not made overnight so, we were not given the chance to decide if we wanted to rent the place despite the noise and the dust or not.
- She was claiming that the works produced no noise. It was not true. They started around 07:30 until 18:00.
- It was impossible to set the water in the shower properly. Either we burned our skin or the water was freezing cold.
We were shocked by the fact the she was a sort of agent who takes care of many apartments. The place that we rented was not hers either. We could feel the difference. My husband and I choose airbnb because we like to get to know local people and we like to feel the welcoming atmosphere. Roberta's attitude was impersonal and careless.