The best thing about Isabella's place is Isabella. She was such a warm, friendly and helpful host. She stayed in touch with us before we arrived, sending us lots of tips and info to help us prepare for our trip to Florence. Upon arrival she was there to welcome us with open arms and hugs and more tips and advice. And she was very responsive to any questions or concerns. You could not ask for a better host. The second best thing is her apartment's location in the San Ambrogio neighbourhood. We so enjoyed being away from the very touristy hub of Florence in a more authentic area where actual Florentines live, shop, walk, and go out to eat. And we were still a short 10 minute walk from the Duomo and Signoria and other major piazzas. The next best thing is the apartment itself. It was very clean and comfortable. The kitchen, bedroom and bathroom are quite spacious. There is a small washing machine on the tiny balcony off the bedroom, which came in very handy. The kitchen is well equipped and bright. The place met all our needs. It felt like home.