Silvia’s place was amazing and she’s an incredible host! She made sure we had everything we needed from the very start, even little things like dish soap and paper towels so we didn’t have to go out and buy them. She met us outside the apartment in person and walked us through where things were and how to use them, which was very helpful, and she was so kind and welcoming. The apartment is absolutely beautiful, quiet, has an amazing view, and was within walking distance of everything we wanted to see and do! Silvia was also so responsive to messages and so helpful—we needed some extra towels and she had them sent over within an hour! Truly a gem and an amazing place. We will absolutely try to stay here again when we return to Florence.