This was my first air bnb experience and it was absolutely amazing. I was unable to access wifi prior to arriving and was unable to set a meeting time. Fred waited at 3 seperate occasions and left an appointment early just to make sure I could get in! Once inside, the place was better than the listing described! It was roomy, comfortable and Fred had provided us with free fruits, juice, water, tea, coffee and breakfast. Fred and his wife are also super friendly and I am definitely re-booking next time I go to Florence! The place is also walking distance from EVERYTHING! I highly recommend! I wish you the best Fred, your hospitality is much appreciated!