I will start this review by saying the apartment was absolutely perfect! Unfortunately, the check in process was horrible. We waited outside the apartment for over an hour and Donna would not answer us to unlock the door even though we agreed on the exact time of arrival. She apparently booked a dentist appointment and didn’t hear her phone going off for over an hour. Check out was equally as difficult because of poor communication. She also was unapologetic about this saying it was poor planning on our part. Very rude and condescending.
If you have a car, you must let her know several days in advance. This is in the fine print in the listing and caused extreme headaches for us. If you don’t have a vehicle, this is a great place. If you do have a vehicle, good luck communicating with her.