Carla met us at the door with a friend who could interpret if needed. She explained everything we needed to know about the apartment and gave us information about the local area. A map with local restaurants she recommends was there for us to take. She answered all of our questions and was available via texting for any further questions we might have had.
The apartment was great, it had all the amenities we expected and needed, and a nice cold bottle of Prosecco in the refrigerator. Basic cooking items were provided including oil, vinegar, salt, pepper, coffee and tea, as well as makings for pasta for the first night's dinner if needed. Fans were provided in both rooms to help keep us cool. The bed was very comfortable, just right.
The apartment felt large and airy. It has beautiful high wood-beamed ceilings, wood floors and plenty of light both at the back through the doors to the small balcony and in the front through large windows looking out onto the neighborhood below and towards the duomo.
The location was very handy to the usual popular destinations of Florence while at the same time being in a less-crowded and less-touristy neighborhood. We would definitely go back to this apartment in the future and recommend it to friends.