This is a great place! Three of us stayed here (my husband, his mother, and myself). The apartment is charming, and the kitchen is well equipped so that we were able to cook meals when we wanted to. Also, the location is perfect! You can walk to just about anywhere in town. Our hosts were very kind and helpful and made us feel welcome from the start. They were very prompt to respond when we had a problem with the hot water, and they got it fixed the same day. I would happily stay here again, if I ever have the pleasure of coming back to Florence.