I cannot recommend Paola's apartment enough. First of all, it is beautifully decorated and I felt like I was living in luxury for my 3 nights in Florence. Paola has thought of everything to make the experience of staying at her apartment the best. Every little touch from the Nespresso machine and pods at the ready, fresh water in the fridge, extra bathroom amenities (we were in need of a shower cap and, as luck would have it, found one in the apt!) helped to make us feel right at home. I didn't meet Paola but we were in touch the entire time and she was always quick to respond to my questions. The location is fantastic, very close to the Uffizi Gallery, Arno River, and Ponte Vecchio bridge. We liked that the apartment was off of a quiet street but just around the corner from a more bustling area. We also loved the clothesline outside the windows! We hung some of our laundry out to dry and couldn't have felt more like "true" Italians!