Ilaria was very responsive and the young woman that checked us in was very friendly and took a few minutes to show us around the apartment. I read a few reviews before booking that mentioned noise, but ignored them because a few people also said it wasn’t terrible. I wish I listened because the noise was BAD and we did not sleep at all during our 4 night stay. They pickup the trash several times in the middle of the night and it is extremely loud and takes several minutes. Alot of street noise as well, sometimes until 4am (we stayed during the weekend). Unlike other AirBnb’s we’ve stayed in, there were zero amenities like shampoo/bath soap, and not even a single roll of paper towels, napkins or trash bags. I got the feeling this place was setup just to rent out to as many people as possible, with no personal touches. Overall, the apartment was clean and the view of the river is really nice, but again the noise was so bad, we kept our windows and shutters closed the entire trip.