This place was the perfect fit for our family. It's in a GREAT location, VERY clean, and laid out so well. We really enjoyed the views from the terrace. When we arrived, we had an unusual situation where the outdoor lighting had issues (just general building maintenance stuff) and Clementina took care of it right away. Clementina was very thoughtful and responded quickly to anything we needed. We really hope to book her place in Florence again soon.