The apartment was lovely and charming decorated although a little dark - but there were plenty of lamps and lights to compensate for that. The bed was so soft and comfy and the kitchen was well equipped. The apartment was in a very good location - in walking distance to everything in Florence! We arrived on the day of the Florence marathon so had trouble getting there as buses and taxis wouldn't take us but on other days it was an easy 15 min bus ride from the Station to the apartment. For checkin Gio very kindly waited for us and greeted us warmly even though we were 30 mins late (due to the buses and taxis not operating). Gio was very friendly and gave us lots of tips about Florence and gave us a bottle of wine. My only negative thing to say about the place was that the shower kept going from hot to cold. However, Gio did say on checkin to let him know if there was a problem with the water and he'd come and turn on the electric hot water tank, so the hot water issue would have been easy to sort out