Everything was exactly as described on the website and Silvia was helpful, responsive and attentive to our questions.
We make regular visits to Florence and have found sleeping on this side of the Arno River is preferable if you like fewer crowds as it's more locals and students. Restaurants are fabulous throughout Florence but we located an easy week's worth of top shelf dining within several blocks of the unit. Santo Spirito Square, less than 100 yards away, has 3 worthwhile spots highlighted by the fresh truffle gnocchi at Osteria Santo Spirito.
The only piece of advice I wish I had prior to booking is the circular stairs to the loft bed are steep and tight so if you are older like me (59 yrs.) and need a visit to the restroom during the night it's takes significant concentration when sleepy to navigate in the dark. As an alternative there is a very comfortable pull out sofa bed downstairs.
All and all this unit is priced extremely fair, it was spotless (very important), close to everything my wife and I want and enjoy with an attentive host. We'd stay here again.