The apartment was as expected, clean and comfy. The room was spacious and the private bathroom was perfect. The bed was also very comfortable and in summer the air conditioning is really pleasant! However, as mentioned by others, we didn't see our host a lot. We were expecting to stay with someone that could give us direction regarding where to eat and other local knowledge which we didn't get. We only saw the host once at the check in (probably because it was holiday's season). There was also a misunderstanding with the breakfast as when we wake up, we saw other travelers at the place where the breakfast was prepared for us.... But we enjoyed our stay in Florence and the appartement is close to the city center.