I planned a trip to Italy for my Mother's 60th birthday, it was her first international experience, and I really wanted it to be special! After a Redeye from Boston, Federico greeted us at the Florence Airport (I opted for the pick-up), despite us being one hour late, he was there with a smile waiting for us! He took our bags and we were off to the apartment! We were shocked as we maneuvered through the streets that the apartment was truly in the heart of the city! The entrance is actually located across from the famous Grom Gelato, and you can see the Camponile peaking out down the next alley. Federico brought both of our bags (HEAVY) up the 4 flights of stairs. The stairs had us a little worried, but the view and terrace made it worth it! The apartment is small, but it was perfect for us. The view is incredible, and the location literally can not be beat!! Federico was very available via WhatsApp whenever we had any questions, or needed something for the apartment. He also happily made us reservations, and gave a lot of amazing local recommendations, including our favorite dinner at Fagioli. We also had him bring us on the wine tour to one of the castles in Tuscany. This was a highlight and a great way to end the trip!