Silvia was such a sight for sore traveling eyes when she met us at the train station! I'm sure we were delirious and probably not making much sense, but she took the time to give us a map with all the highlights and some great eating recommendations before hurrying off to let us deal with the jet lag. The apartment was very little, but perfect for our needs. Clean and comfortable, we really enjoyed our time there. Two recommendations for any future guests: it is on the third floor of a walk-up, so big heavy suitcases will be tough to manage and if you are a light sleeper, some earplugs may be wise as it's a fairly busy area with the station nearby. Overall we loved staying at Silvia's and would highly recommend her place for your travels to Florence! Silvia being so cheerful and patient as well as very easy to reach was just a cherry on top!