Max is a very gracious host. Despite us being almost an hour late on our arrival Max was patient and helpful - taking time to show us the amenities of the apartment, discussing the area, ways to get around, what to visit, etc. The apartment was the cleanest and nicest rental we have been in - everything is new, uncluttered, and well organized, with thoughtful touches. The location was perfect for exploring Florence - so close to everything. We would definitely stay here again.