Rosy was very attentive from the time that we booked to the time we met her. We loved her upbeat spirit upon greeting us. She gave a wonderful history of Florence of which 3 of us thoroughly enjoyed. The bottle of wine and extra treats were also an example of her hospitality. She has a very well-organized book that gave suggestions for restaurants and tips.

The neighborhood was very quiet. Though the balcony looks over several homes (and their gardens) and a construction project, we never saw anyone in their yard or the project. While we were at the apartment, watching the sunset from the balcony, with the Duomo was absolutely amazing. Everything was within walking distance.

The flat was well decorated, along with incredible views as Rosy described. The kitchen was well appointed and included an American coffee pot. Though there were two bathrooms, only one had a shower. Also the 2nd bedroom was filled with the double bed - so there was limited space of movement. This is not brought up as a negative as it worked fine for the 4 adults. Rosy had a nice washer, which worked beautifully, and she had a place for us to hang our clothes.

We highly recommend Rosy's place in the Historic district of Florence.