Great location, very clean apartment. We didn't get to meet Alessia in person but we communicatesd with her during our stay a few times. She made sure we had everything we needed. Alessia's parents met us on our arrival and showed us the place and gave us great recommendations on where to find things in the city. This was our first time in Florence and having a nice apartment as a home base made our stay very enjoyable. Highly recommend Alessia's place for a couple or a couple with one child. We had our 15 year old son with us and it was enough space for us all. Tom H.