Serenella is very pleasant lady, the flat is exactly as in the photos, very clean, spacious, great location and we very much enjoyed breakfast in the patio which looks at the garden, amazing.
Serenella is a very nice lady, was waiting for us and gave us very good tips about Florence and local restaurants. She even brought our little one a present on leaving. We were very happy with her and the flat. We will definitely recommend her to our family and friends.