When we arrived, I was met by a very sweet lady who spoke most only Italian. We had a hard time communicating but she tried very hard to show me around the apartment and all of its amenities! This is a wonderfully outfitted and decorated apartment. There is no air conditioning so you have to leave the windows open to keep the room cool. It can get very loud at night from the noise all around. This place is perfectly close to the Firenze Santa Maria Novella Train station which is very convenient. However, almost all activities are walkable. Really no need for busses or trains unless you are going to visit Pisa or another near by city. Side Note: As far as we can tell, the hosts do not live at this apartment. There are four rooms and other guests are in the house too. Everyone shares the community spaces. The hosts do not stop by everyday and you can only get ahold of them through the Airbnb website email. They do not always respond to your questions and/or take a while to respond. This can be a problem if you have questions about things in the house.