Francesco was a very kind host and he was very flexible with our late checkin and checkout timings. He also helped us carry our heavy luggages all the way down, since there was no lift in the building. Breakfast was great and the apartment was clean and decent, exactly as in the photos. Wifi was fast and the apartment location is excellent since it is just a few minutes walk to the Sta. Maria Novella Station, and close to the city centre. We had a great stay!