This is my first experience with AirBNB and it was great. Pre-booking and pre-departure communication with Teresa was smooth, and she was prompt and friendly. The apartment itself is clean, spacious, charming, and lovely, exactly as pictured. My husband and I loved it so much we could even imagine living there! Teresa was nice when we met her and showed us around the apartment and even included special touches like city maps, pastries, fresh fruit, bottled water, juice, and wine. She recommended a restaurant very nearby called Cipolla Rossa, where we enjoyed a delicious dinner of Florentine steak. Also around the corner we enjoyed News Cafe for cappuccino and pastry, and Bistro Nobile for espresso, cappuccino, pastry, panini. Everything we needed was easy to walk to: Medici Chapel, Duomo, Accademia, Uffizi, Ponte Vecchio. We definitely recommend this property and we would not hesitate to stay there again. The only negative was the steep stairs to the apartment, but I have a bad ankle and it's just a small thing to mention. This was our favorite city we visited in Italy, and Teresa's apartment and her thoughtful special touches made this perfect for us!