This apartment is very unique and beautiful. The location is perfect right near the Ponte Vecchio bridge. You can walk to everything. Communication was a little difficult at first. We never met the hostesses. Once we were inside, they did check in to make sure everything was okay. The Wi-Fi was terrible, and with 4 teenagers in the house, we really suffered with the the lack of Wi-Fi. Other than that, I would recommend this place for a short stay in Florence.