The location of this apartment is fantastic...near St. Croce and within walking distance of almost all the sights/museums you want to visit in Florence.
Susanna and Sandro have a nice welcome basket waiting for you that includes a bottle of wine and cookies. They have a phone for your use while you are staying there, so you can call them if there is a question (we never needed to call). The phone has the number for the taxi service programmed in, so you can get a taxi when you need one.
The apartment is lovely, comfortable and quiet. We loved staying here and would do so again, the next time we are in Florence. Thank you Susanna and Sandro!