This is a wonderfully cosy apartment in a very central location. Check in was easy, from a tour office 10 meters from the location. The flat is small but contains everything you need for a couple of nights. The location is fantastic, only 2 minutes walk from the main square. There was only one hiccup, for some reason the towels smelt very strongly of cigarette smoke. These were however changed promptly when we complained. There is also next to no soundproofing out to the staircase directly outside the flat so if somebody comes home noisily at night, or leaves early in the morning you can hear them. Overall a good experience in beautiful Florence.