I rate my experience 5 star because the whole experience was perfect. Tomasso/Lorenzo brother were totally responsive and attentive by email so I knew what to expect before my trip already. The taxi from the airport was with a fixed rate of 22 Euro plus 1 Euro per piece of luggage. Lorenzo was already at the apartment building gate when I arrived so check in was seamless. He carefully walked me through the place and showed me a near by laundry place. There was a 2.5 Euro city tax per person per night for everyone above 12 which we didn't know and we paid 20 Euro in cash. The place was spotless as it was a newly renovated apartment. It was tastefully done in a modern style. The overall space is relatively small as it is in the city center but work just perfect for a family of 4 like us. AC worked great and it helped a lot as the weather was hot. Internet worked also sufficient and we even watched a movie on Netflix. Two brothers treats this place as a real investment so they put a lot of thoughts into the details. They equipped the place with good quality furniture and you can feel it. The bedding and pillows are all in white so it feels like a two beds room suit in a hotel but better. The location is really central and the Santa Crose church is only two blocks away. You can walk to all the sites easily. There are plenty of restaurants in the neighborhood and Tommaso can also make good recommendations if you need more choices. We returned to the apartment for a two hours afternoon break and it helped so much too. The place truly served as a oasis in a busy city like Florenze. It was quiet at night with closed window and balcony doors so a restful sleep was guaranteed. We will recommend to all friends who will come to the city and we can't wait to return ourself. It was a bit short after all.