Martina's apartment is clean, and she was a wonderful host. I wish we could have met her, but her communicator was very helpful! The only problem for us was the "74" steps to get up to the apartment. My husband has bad knees so it was very trying for him, especially trying to climb the stairs with the luggage, but we managed. The view of the Duomo was spectacular! The location is perfect for everything you want to do! We absolutely LOVED Florence and will definitely be back to the area!!!!