This apartment has the basic amenities but nothing extra like hair drier. It's clean and in a very good location, although it can be a bit noisy before midnight. We arrived later than we originally planned due to some train change that we weren't aware of. Giorgio accommodated us by meeting with us a couple hours after we arrived. He and his father also provided some helpful info and a map of Florence. I would've given a 5 star rating if not for one problem. I bought some museum tickets online and wanted to print them (I found out later that we could use e-tickets, contrary to the instructions on the website). I sent messages to both Giorgio and his father to see if they could help me to print the tickets. After all, Giorgio's father lives in the same building. We couldn't find any print service open on that day, a Sunday, and we were going to an all-day tour the next day. Then we needed to use the tickets first thing the day after. It would've been fine if they didn't want to help because it wasn't their responsibility. But I didn't hear back from Giorgio until 2 days later and it was not about printing the tickets. It was too late anyway. I would've appreciated a little more responsiveness from the host.