Alessandra is an absolute gem. This place was an amazing find! Great for 2-4 people. Wifi, linens, kitchen, coffee, hair dryer, body wash- all provided. She even picked us up from the train station. It's like staying in a hotel sweet. The shower water was hot and cold, but that seems to be normal throughout Italy. Recommend staying at the very least, 2 nights. I will definitely stay again next time I am in Florence. Grazie, Alessandra!!