We recently stayed at the Suite in Florence. The Suite is exactly as described/advertised. Centrally located in Florence and a great value for the location. In addition, Franca (and her housing manager) were readily available. We would recommend this Suite to others for the price.

The only reason the rating was not a 5 star was due to a minor incident. The Suite is a part of a condo like complex that requires a key to unlock the front complex door and the key to unlock the individual condo. During checkout we placed the keys in the Suite as required. Unfortunately, the primary exit door was locked which trapped us in the hallway of the condo for approximately 45 minutes. Fortunately, we were able to get a hold of Franca's manager via mobile phone. He immediately assisted us.

Again, Franca and her agent were friendly and the Suite is a great spot/value. I would recommend the Suite to others, however, keep in mind of this incident. We would not want others to get trapped as we did.