Niccolo was great to communicate with and responded quickly. The flat was super centrally located and convenient to get to from the train station, which we appreciated. There weren’t any issues when our train was delayed and we arrived after the original time. The front door to the street was tough to open though and the rain gutters above empty near the door so you definitely want an umbrella if it’s raining for leaving/entering the flat. The bed and bathroom were clean but the couch seems like it’s seen better days. It was nice that we were able to leave our bags somewhere after checkout