The apartment was exactly as described. The location could not have been better, close to all the points of interest and a short walk to the train station. David was extremely accommodating and quick to respond to all our questions. He also arranged rides for us whenever we needed one. Check-in was simple since David met us at the apartment, gave us a quick yet thorough tutorial of the facilities and the surrounding area. He even helped carry our luggage,. I would recommend this apartment to anyone planning a trip to Florence.