We did not get to meet Barbara because we arrived late at night, but she was very responsive and had a neighbor check us in as soon as we arrived - she was very accommodating. Her place fit our needs perfectly: it was close to many of the city's popular sites (<5 min walk to Uffizu, <10 min walk to duomo) but it was on a great street that was tucked away from the crowds of tourists. There are a lot of great cafes within blocks. I would definitely stay again.