We were made to feel welcome as soon as we arrived, and Giovanni gave us useful tips and a city map, with helpful guidance on the local facilities. He was pleasant to deal with.

The facilities were fine, and we very much enjoyed our stay in Florence. Giovanni provided an electric anti-mosquito device which proved essential. With hindsight, as we were staying for 10 days, we should have asked what to do with our rubbish. The free WiFi is a very welcome facility, which we used every day. Unfortunately, the washing machine was defective, so we could not use it.

The apartment is located in a narrow street very near to the Ponte Vecchio and thus is very centrally located. We soon got used to the noise of the city, and with the comfortable bed and good sound-proof windows, we slept well. The location is very good, with a cafe across the street, a trattoria next door, a number of other restaurants in the street and a supermarket very nearby.