We received a warm welcome from Tamara who explained everything very clearly and pointed out some of the important locations nearby. We met with Antonio the following day (and on a couple of occasions thereafter) and he was amazing in advising us of some of the more hidden attractions to be seen (which we would otherwise not have known about!) The location is very central, the accommodation was spacious (loads of cupboard space!) and clean - and really met all our expectations! We would recommend this to anyone looking for a central location in Florence.