Dorota was a warm, welcoming host. She created a relaxed and comfortable environment for us to arrive to. She even left some wine, jam, pasta, herbs and other bits and pieces for us to use which was really helpful too. Everything works perfectly in the flat and it's great to have air con. The flat is a 10 min tram to central Florence and they run 6-midnight so we had no issues getting around. If you want to be in the middle of central Florence then this may not be the flat for you but I would definitely stay here again. Thanks Dorota!