This place is exactly like the pictures--spacious, beautifully decorated, and very clean. Caterina is the best host and spends time explaining everything, giving you a map of Florence and a list of her favorite places to eat and shop. She lives right upstairs so is quick to respond if you have any questions. This apartment is on the first floor so it was nice not to have to carry any luggage upstairs. She leaves breakfast goodies of crackers, jam, and nutella, teas and coffee, and some chocolates for later. She also provides shampoo, soap, and laundry detergent. The location is unbeatable--right in the center of town, next to a grocery store, and walking distance to everything (we didn't have to take any public transportation). It is a very safe neighborhood with lots of people out and about at all hours of the day and night, but the apartment is absolutely quiet. The only tiny thing we had to get used to was the small shower that you have to open and close when not in use, but the water was very warm and the pressure perfect. We would definitely recommend this place and would stay there again in an instant!