Clara and Daniele run the best Airbnb room I've experienced yet. They are professional yet they care a lot about their guests.
I'll start with the room itself. Its been freshly renovated and it's quite beautiful with some of Clara's original sculpture as light fixtures. Everything was spotlessly clean, including the brand new ensuite bathroom and the bed (and I'm picky about beds) was very comfortable. The shower was powerful with lots of hot water and the AC was effective and quiet. The apartment features some truly beautiful authentic touches like terrracotta floor tiles, a gorgeous paneled ceiling and arched doorways and windows. The kitchen is very nice and functional and guests can help themselves to delicious Italian coffee and breakfast in the morning.
Now for the hosts themselves. Thanks to TrenItalia striking on the one day we were to be traveling from Nice to Firenze (with only two days notice!) our travel plans were thrown into complete disarray. When the dust cleared a little, we just barely managed to get a train to Firenze a day early that got us to our destination just before the strike started at 9 PM that night. The big problem then was accommodation since were were on trains all day with spotty internet service. Daniele understood immediately that we needed some local help and contacted dozens of Airbnb hosts on our behalf to find one that could take us for that night since his rooms were all full. He found us a great little place with about two hours notice and pretty much rescued our stay in Firenze. I'll never forget that huge effort on our behalf and it just shows how wonderful these hosts are.