The apartment was perfect for our family of 12. We were very comfortable for the month of our stay. The location was close to the train station, restaurants, markets and historic sites. We enjoyed using the terrace but mosquitoes are a problem at this time of year! Eleanora met us at our scheduled checkin time and gave us recommendations for food and shopping. She was easily reachable if we had questions or concerns. We would recommend Francesco's apartment for a memorable stay in beautiful Florence!