Bitte's appartment is just perfect. The house is VERY beutiful, pretty decorated and very luminous and confortable. The kitchen has everything you could need including a large ammount of beautiful plates. The bedrooms are very cozy with wood floor and warm colours. Bathrooms are clean and very nice, with many towels at your disposition and also a hairdryer (very convenient for a 3-girls group). The appartment also haves a washing machine and a dishwasher. The appartment is also very well located, in a calm neighbourhood (we returned late several days before making a drink in the center and the streets were calm and secure) in an about 13-20min walk to the main attractions and very close to a bus stop that also brings you to the center. Unfortunately we couldn't meet Bitte but her parents were very warm to us, making us several recomendations and providing us very useful information and helping us with luggage (thanks a lot again for everything). I recommend this appartment a lot if you ae planning to visit the city, you will find no better place to spend your holidays and rest after a day visiting Firenze! Warm regards:)