Lorella is such a kind and hospitable soul! Although the apartment was a little smaller than I expected, I can't reiterate enough what a great deal this apartment is for the price. It's such a short walk from the Duomo, Piazza del Repubblica, and really anything you could want to see in Florence. The stairs are rough, 88 stairs all the way to the top floor. By the end of it though, you get pretty used to them :) Lorella was very helpful with any questions I had and always responded very quickly. Next time I return to Florence, I will definitely utilize one of her properties!