Was expecting to meet Fabiola on arrival but instead a guy who introduced himself as Francesco with no details of who he is when we arrived. He doesn't appear 'welcoming', maybe because of his mannerism or limited English. He went straight into the house rules/instructions (do's and don'ts) and then left us on our own without further conversation.
We only stayed 2 days and eventually got to meet lovely and friendly Fabiola the next day, who is very welcoming and engaging.
Being the first time user of Air bnb ( bed and breakfast), we naturally assume that breakfast would be included as the name suggested. Instead, only tea, instant coffee and sugar are made available and no milk.