Upon arrival at Donatello apartment, we were greeted by Lorenzo who was very kind and knowledgeable and helped us with our heavy luggage which was very appreciated. He walked us through the apartment and had a handy reference book listing helpful information and recommended restaurants in the area. The apartment is located on the ground floor which was great, and so was the location…easily walkable to the many wonderful restaurants, outdoor cafes and shops in the area. The apartment itself was quite large and lovely with a very unique layout and an authentic “old world” charm that coincided with the old, but fascinating, building it was located in. Lorenzo and Elisabetta were very accommodating and responded promptly to any questions we had. At one point while out walking, we needed a taxi back “home” and Lorenzo and Elisabetta immediately tracked one down for us during an exceptionally busy time in the evening. We were so grateful for their help! We also loved the beautiful, private terrace space off the main living room to relax in before or after our walks around the city, especially since we had beautiful weather during our stay. Overall, we had an AMAZING stay in Florence, and appreciated the efforts of our hosts Elisabetta and Lorenzo to ensure we were comfortable during our stay and for sharing their lovely home with us!