Artan was extremely welcoming and helpful. He contacted us by phone to make sure we could find the place. On arrival we were met by his assistant Genta. She was fantastic. She gave us advice about places to eat, things to see and even booked two restaurants for us. She also organised for Artan to take us on a tour through Siena and Pisa. The tour was great.
The place was in a good location within walking distances of some fantastic sights of Florence. The apartment comfortably accommodated 8 people with the kids enjoying sleeping in the loft. The only issue was that one of the bathrooms had a bad odour due to the sewerage. The kitchen was small and not very functional if you wanted to cook. It was ok to prepare lunches and breakfast. Overall a great experience