Paola was a wonderful host and went out of her way to make us feel at home in her apartment. She provided a detailed instruction manual about the apartment and tips for visiting Florence and told us that we could contact her in any way for help with our stay in her apartment and the city. The apartment was very clean, spacious and contained all of the amenities that we were expecting. Further, it was in a wonderful location within short walking distance to all of Florence's big attractions. We never had to take any type of public transportation while we were there other than traveling from the airport to the apartment. My husband and I will stay here again if we are ever lucky enough to be back in Florence.