Amazing location. Really can’t be beat with those views! It was clean and relatively comfortable beyond the unusable couch. Elevator was a very nice feature. Great for a single night stay in Florence because you’re right by a top attraction. Communication with the host was just OK (didn’t get responses to multiple inquiries). WiFi was ok once we figured out which of the three listed passwords and networks to use (handwritten on the back of the printed instructions). A bit cold…couldn’t find instructions on how to use the heater. Noisy until 11:30pm with a band outside…but at least the singer had a good voice :) And we expected some noise for an old building near a major tourist attraction. If I were staying longer than a night or two, would probably recommend somewhere quieter.