We really enjoyed our stay in Chiara's home! Silvia greeted us in person and graciously walked us through all her recommendations in the area right away, and was very communicative as we had flown into Milan and traveled by train to Florence. The home had everything we needed and was in a fantastic location close to the Duomo (10 minute walk), and Mercato Centrale (4 minute walk). They made check in and check out very easy! We loved Florence and hope to come back soon! Highly recommended!