Giovanna messaged us a few days before to arrange for us to find the place and met us outside the room. She was very flexible and allowed us to drop our bags off before check in so we could grab some lunch (we had just arrived from the airport). She gave us a quick overview of where we were located and what were some must see places to see and eat at. The room was exactly as described and looked just like the pictures. It actually felt bigger than we expected. The bathroom and shower are very nice and the views over the piazza are wonderful. It was great to be so close to all great main sights and the AC was nice to have as it was hot outside in the afternoons. We would stay here again for sure.