My husband and I had a lovely 3 night stay at Massimo's apartment. Massimo gave us very precise and detailed instructions to let ourselves in. Massimo was always available via FB Messenger to answer all my questions. The apt was clean and the location was just a stone's throw from the Duomo. With that said, noise can be an issue for some. My husband is a light sleeper so he did wake up to noises downstairs (even though we were on the top 4th floor), but I slept like a log. The elevator was super convenient, a tad slow but I'm not complaining. The shower drain was clogged a few times, so we just minimized our showers. The washer was also very convenient since Florence was our 3rd out of 4th city we were visiting. The private rooftop was delightful, we had our first night meal upstairs watching the sunset. The size would be good for a family of 4.