Firstly the location of this apartment is perfect for a short stay in Florence! You can walk to all the key areas within 15 minutes. There was very little noise coming from outside which is rare for such a central spot.
Check in was slightly stressful as we had to wait on the narrow pavement with 6 suitcases for Max’s ‘team’ to come and let us in. More frustration came when Max did not pick up calls from the same phone when we called for the second time. No appologies for this were made and instead he made it out that we should not have called him. Waiting for Max’s brother to take our passport details and put them onto his laptop took a while. We also did not know what details he was taking down, what would happen with our details and why he needed all 5 of our passports. It is quicker to get through immigration at the airport!
The stairs were steep and narrow but luckily we only had to take our cases up once. As for the bedrooms, they were clean and nicely decorated. AC worker efficiently for all rooms. The bathroom was also clean but not big enough to host 6 people. The sink also takes a while to drain. The only mirror was in the bathroom; impossible to be shared between 6!
Some of the apartment ‘rules’ are pedantic. For example rubbish is supposed to be taken out with you but usually this is covered in the cleaning fee - which we paid.
As for check out, what a nightmare. Be warned, there is no leniancy! Not only is the time of 10am early, keeping cases in the apartment for a few hours is unacceptable - even when no one is checking in to the apartment on the departure day. Max says luggages should be stored at a paid locker store over the other side of the river and when telling you this makes it seem like he is doing you a favour.
Despite these blips in our stay, our main objective was to explore Florence and we were more than able to do so!