Alice went above and beyond to make our stay worth our time. We only had a few days in Florence and she welcomed us by providing business cards/recommendations for local restaurants, and talked us through what we should attempt to see in our time there. She helped us arrive at the closest train station and met us there to walk us back to her place. She arranged and transported us to a Tuscan wine tour/tasting and it was amazing. Alice was accessible in person and by phone readily and was a great host. The room was very clean, had everything we needed, and was a bright open space with high ceilings. The bathroom was also very clean. We cooked a homemade meal and enjoyed sharing it with her and her boyfriend and her dog Spotty. I would definitely recommend this as a great place to stay and if I ever go back to Florence, I would stay here again. It is about a 10 minute walk to the center of town/near the Duomo. Very close to cafe's, restaurants, and groceries.