The apartment is located in an extremely convenient part of town for sightseeing - a minute from the Duomo, a few blocks from the train station, close to the Uffizi, etc. Pamela met us on time, gave us a quick tour, and made sure we had everything we needed. She had chilled bottles of water in the fridge, which was a nice touch after carrying our bags in the heat. Espresso pods for the Nespresso machine and free, basic breakfast options (packaged croissants and biscuits) were also really generous and unexpected.
We had a baby (one year old) in tow. Pamela left us a pack and play which worked out perfectly. The space was as safe as one could expect for a baby (no stairs, few sharp corners, easy to move tippy things out of the way, etc.). This apartment would work well for anyone else travelling with young children.
The entire place is nice, but the rooftop terrace takes the cake. You get a beautiful view of the Duomo and much of the rest of Florence to boot. It's technically a shared space, but didn't seem too busy since not everyone in the building has access to it.
I would highly recommend staying here! My family and I loved it and would gladly return should we ever find ourselves in Florence again.