Silvana met us for check in process, which was quick and easy. We enjoyed the space of the apartment and the open concept. Great location near the Ponte Vecchio. Although, not as clear of a view to the private garden as I thought we would have.
Unfortunately, we were disappointed that we were only provided with two rolls of toilet paper and one shower towel each for an 8 night stay. When we asked for more halfway through, we were told it would cost €35, so we declined, which required us to buy our own toilet paper and wash our towels (which we don’t think should have been required).