My group visited Florence for 3 nights and stayed at Fingen’s flat the entire time. He was able to accommodate an early check in and reach out to us a few days before our stay to give us the information to his employee that we would be dealing with throughout our stay. The place was clean and elegant. The location was perfect, you’re right in the middle of the historic area, full of high end retailers. Most things we wanted to see were walking distance, within 5-15 minutes trek from the apartment. Jeffrey, Fingen’s employee, was very welcoming, he gave us a lot of information on the area and provided recommendations on restaurants and some things to see off the beaten path. We had an issue with the plumbing during our stay, Jeffrey was easy to get a hold off and scheduled someone to look into it. Our only complaint was a slight old plumbing smell throughout the apartment, which I didn’t know if it may have something to do with the plumbing issue we experienced or due to the old building/plumbing. I would definitely stay there again on our next visit to Florence