We loved our stay in Florence. The apartment was near all the central sights, which meant is was a busy area, but being on a side street quite high up the noise was minimal at night. Quite high up also means a lot of stairs (5 double flights) and not the highest pressure in the shower, but it's nothing that would stop us from giving 5 stars and staying here again. We were greeted when we arrived and taken through recommendations for areas, food, the best gelato, the works! The apartment was in great condition, tidy, cool and comfortable. It was from start to finish, a fantastic stay.