Serena did a very good job communicating with us and the location of her place was very convenient. It was far enough from the main touristy area, but close enough for a short walk and 10-15 minute tram ride there. The large bed was very comfortable, and we had an easy time cooking in the house. A few things were a bit disappointing however in our situation. We were told check-in was flexible and notified our host of when to expect us, yet we arrived to the place at 1pm to find the maid was cleaning and we couldn't actually settle in before 4pm. The biggest negative for me was the wifi issues however. We only used it for a few hours for simple web-browsing and yet found out that the wifi was all used up previously. We contacted Serena and she told us she had been having wifi issues with the company, and she got us another 1gb, which somehow also ran out the next night despite only a few hours of usage. I contacted her again and she said there wasn't anything she could do. She was nice enough to waive our city tax fee, but needing wifi to keep up on work while gone, this was disappointing. I feel that listing the wifi is limited would have been a fair idea. Everything else was perfectly as listed. Although we had a few issues, I feel Serena is a good host and she has a nice place. Thanks for letting us stay!