Roberto was amazing in communication and was able to always get in touch with them! The location is perfect and is literally a 10 min walk to the train station! There was also on the over side right next to all the river and it was beautiful all ways to walk back to!! That was perfecto for me as I was traveling out of Florence a lot! They had everything you needed! The wifi wasn’t the best connection, but what can you do in an old city. Overall amazing for the location :)