I'll start with the positives. The location was absolutely perfect. The piazza it is located in is beautiful and historic and it's a very easy walk to the center of the city. It's also far enough out of the city center that it feels quieter and more like a spot where locals hang out. Also if you're mid-trip like we were, the laundry is a lifesaver. I will say though, we thought for a minute that the place didn't actually have laundry even though we thought we had booked it specifically so we could do laundry. Turns out the washing machine is in the kitchen in a cabinet under the stove. It would have been nice if the check in book had specific instructions on where to find the laundry and how to use the machine (which is not the most intuitive if you're American).
The things that weren't great about the place were the cramped bathroom and the lack of windows. The bathroom was fine overall but if you're taller than 6 feet the shower is going to be a challenge. You also have to be extra careful to close the shower doors correctly to ensure that you don't flood the entire bathroom. The lack of windows is sort of nitpicky especially given the reasonable price of the place and all the other positives. But if you're looking for a place with any sort of view or cozy vibes, this is not it.
Overall a great place to stay and Francesca was always responsive and helpful.