Jacopo and Mamta were really helpful from the moment I booked the accommodation. Mamta was there personally to assist us with the check in, which was really sweet. Apartment was very clean with everything you need - towels, soap, coffee, tea, pasta, dishwasher etc. Heater and aircon were working great as well. A little note would be the climb up 2 levels of stairs in case you have a heavy suitcase!