About the host:
Valentina & Eleonora are nice and very responsive.
About the apartment:
It's comfortable and it's very homely. Great for 4 people (A couple +2 singles/ children). We like the kitchen area; everything is provided except for food of course. The apartment is close to the central station (Firenze - SMN).
About the area:
It's child friendly and all the neighbourhood stores are nearby - bar, bakery, restaurants, takeouts and supermarket. It's really convenient. However, the only flaw is, our room (couple room) faces a local restaurant (has very very good plates btw), it can be a little noisy in the evening to midnight.