My wife and I stayed four days in Agnese apartment, I don´t know from where to start, I think I will start talking about Sergio (Agnese father), I don´t have words to say thanks to him, he went to the bus station to pick us up (for us was an Odyssey to arrive to Florence, because my wallet was stolen in Barcelona Airport, for that reason we missed our flight to Florence, and we had to take another one to Pisa, and then Pisa - Florence by bus), but when we saw Sergio waiting for us in the bus station, he was smiling, since that moment we forgot all the bad things that we faced that day, he help us to carry the luggage to the apartment and showed the place to us, explaining everything, he also opened a map and pointed different places that we had to visit (I visited to all of them and he was 100% right in order to recomend them, the places were great). Regarding the apartment, apart that is beatiful as the pictures show in the ad (I think is even better than the pictures), the best of all is the location, after walking the whole Florence, I realized that the apartment is in the best area to stay, because you are in the middle of Florence but at the same time you are not in a crowded area, in that street (Via San Gallo) and just next to the apartment, you have and incredible Trattoria (Trattoria Tito) and the best Pizza place in town (Pulcinella Pizzaiolo, just a couple of doors far from the apartment, don´t miss it, and Rosario his owner is great), in the other corner there is a bakery which is lovely. Sorry to write this long review but I am not able to make it shorter, the best was, when Sergio offer us to take us to the Airport, I don´t know what more you can ask, don´t think twice, if you go to Florence, this is "the place"