This place is a very mixed bag, so I’ll lay out the good and the bad-
The good:
- the location is incredible. Truly within a 5 minute walk of virtually EVERYTHING most people want to see in Florence.
- the place is very clean and very well organized.
- (Relatively) quiet and overall well maintained.
The bad:
- the bed had broken slats, and makeshift pieces of wood used as a replacement- these fell through on us several times.
- The shower/water heater was barely useable- I was told to run the sink and that it might take a few minutes to heat up; after several attempts it became clear the shower would ONLY stay hot if the sink was running as well, and even then it was exclusively painful or frigid, and both my girlfriend and myself were hit on the head by the shower head coming off in the middle.
- it’s up four flights of stairs on a very narrow staircase. It wasn’t a problem for me, and maybe I didn’t take “penthouse” seriously enough, but it’s worth noting.
- the host truly doesn’t use the platform- I got a message upon booking and not a single response beyond, and the number in the booking was not functional. I showed up not knowing how to get in, someone spotted me and went “are you looking for [host name]?” And they went and found them, and we were provided keys. No communication whatsoever before or after that.
All in all, great value in a great part of Florence, but a bit of a challenge to say the least.