Our experience was not what we expected at all. When we arrived, we rang the doorbell a few times and no answer.. We waited 10-12 min outside before calling Lucilla to see what was happening. Someone answered (not Lucilla but someone who know her...) and finally Rita opened the door saying that the doorbell doesnt work (we tried it after, it worked!)

We met Rita and she brievly explained how everything worked.

After she left, we visited the appartment and we were very surprised because the picture was not representative of what we saw of airbnb. There was mold in the bathroom and shower curtain, holes in the walls and it smelled like humidity. The appartment was not really clean (hair on the bathroom wall and in the room)

All day (from 8:30 am to midnight) we heard some constant music and noise because behind the appartment there is a restaurant Tratorria Zàzà... We slept with earplugs.

The only positive thing about the appartment is the nice kitchen (new appliances) and the perfect location, walking distance from every service.

If you have other option for your stay in Florence, we would recommend exploring them before renting this appartment.