Ferderica was very helpful indeed --always replied very promptly to messages -- and gave very clear to get to the villa. The apartment is very comfortable and has everything one needs --and it also has a WONDERFUL historic atmosphere and style -- and the gardens are beautiful --it was so lovely to wake in the morning open tthe bedroom shutters and see the lovey orange blossom on the creeper framing the window. It is very easy indeed to get into central Florence and back on one of the very frequent buses and there is an excellent restaurant a short walk away down a pretty country lane. The wifi connection is excellent.