Communication and check in were fantastic. As others have commented the location is great and we found that the best gelaterias are in San Spirito which was a bonus !
The decor is not quite the same as depicted in the photos and the furnishings and towels are pretty old and worn but the flat was very clean and the coffee they provided was so good - better than in the local cafes. We are now converts to the Moka style of coffee making.