I have rented at least 5 apartments in Florence and Silvia is by far the best host! She was always available and went far and beyond to help me with whatever I needed. She recommended a hair stylist when I asked her and was so happy with the results! Silvia took care of making a taxi reservation at 3:30 in the morning for me to take me to the airport. She called me two days before to let me know ,taking away all the anxiety I was feeling. She even called me that morning at 3:25 am to let me know the taxi was coming!!
The apartment is beautiful, with two ACs, lovely small kitchen, and being on the first floor was so very convenient. It is safe and the location is perfect.
Silvia is a wonderful host, I hope to stay here again soon!! Five star airbnb!!