Arranging the stay was easy, Paola and her house-keeper were always available by email and phone. We had to check in very late because of our flight and we were able to arrange this easily with the help of a local friend who collected the keys and was given the instructions. The apartment is very beautiful. A clever piece of contemporary architecture, sensitively fitted into a historic building with lots of original features retained. Everything is really well considered: comfortable, beds, sofas, shower, the lighting etc. The apartment is quiet and in a central location, just round the corner from the San Lorenzo central market and food hall and close to the Duomo, the station, and pretty much all visitor attractions. It was a surprise that one bedroom is accessed through another, and there is no door in between, so there is not much privacy.