LOVED, LOVED, LOVED our stay with Costanza and Vittoria! Their place was stunning and they were the absolute sweetest. They were extremely prompt in responding to our messages, were flexible in changing our original checkin time because we arrived earlier than anticipated, provided us with a city map and guides to everything nearby, and they allowed us to store our bags for a few hours after checkout! Oh and they had a complimentary bottle of wine waiting for us upon arrive! The place was spotless, the beds were very comfortable and the location was fantastic--everything was in walking distance. If you visit Florence, I highly recommend staying at Costanza & Vittoria's place! They went above and beyond as hosts.