Fabio and Mirko was so patient and responsive when I needed help getting into the Airbnb. Compared to other Airbnbs we had checked into in Florence, it was very convenient that it was on the first floor. We were also able to leave our luggage until our next Airbnb was ready. Although the Airbnb was free of clutter, the shower’s cleanliness seemed questionable. We were also able to hear others from the thin walls and the noise from outside. We did not feel as comfortable as we wanted to be but we truly appreciate the hosts and the convenience of this listing.