We stayed here with (2) adults and (3) teen girls. Everyone loved the place. The location is right off the Duomo in a very secure building. It’s very clean, very tastefully decorated, and very comfortable (even on one of the hottest days in Florence in years!). Check in was super easy and came with a lot of suggestions. We’ve stayed in other locations in Florence in the past (including the 4 Seasons) and like this better for its exceptional location. Being right in the heart of it all cuts out a lot of walking and wasted time... Anyway — outstanding value with kind and professional hosts (my daughter left her phone behind and Luca quickly responded that it was found and we got it returned!).
We will definitely stay again. 5 stars all the way for us.