Elena and her husband were fantastic hosts. Elena was at the apartment to meet us from the train station and showed us everything in the apartment. The apartment was fully equipped as advertised. This apartment is a gem. Words can't describe how beautiful this apartment is. The layout, design and architecture are unbelievable. If my wife and I were going to have guests staying in our home we would make it as comfortable, warm and welcome as Elena and her husband did. The location is perfect, right in the heart of Florence. I can't say enough about this apartment. It is a hidden gem and you are losing out if you don't book it if you are going to Florence.