The flat was very nice, modern, quiet, safe and comfortable. It is located very close to the train station and is a 15-20 minute walk to major sites. The beds are moderately comfortable with A/C units in every room which was nice. Mamta was able to check us in early due to our early arrival and allowed us to store our bags even while they were cleaning. She has a very pleasant and gracious personality. She was quick to respond when we had any questions. We think this may have been the best Airbnb we have stayed in our travels in Europe. Definitely one we would reserve again when we return to Florence.