THIS IS FAMILY!!! Filippo, Barbara, Simone and Antonella all team together to make you feel like family. There is so much love and attention to detail in their apartment that they lovingly remodeled themselves. It is a 300 year old apartment in a building whose first floor is probably 500 years old. To see the new steel beams supporting 300 year old wood is incredible. The walls have original 300 year old frescos exposed. The bathroom and kitchen are brand spanking NEW and well designed. They personally give you a tour of all the apartment details and walk you through everything you need to be an efficient tourist in Florence. They excel at something that many European Airbnb's fall short on: TOWELS!!! The towels are new, fresh and don't have a single whiff of mold in them. To be fair, European washer / dryers in apartments are impossible to launder towels. The Team here must have sent the towels out to be laundered properly and also bought expensive towels in the first place. Bless the family at La Divina Dimora! Grazie!