This rental was a dream! Everything was amazing. Communication was easy and very responsive. Check in was smooth - the property manger was waiting for us outside when we arrived! Each room was decorated nicely and was clean and spacious. Roof view and access was tops! Location is unbelievable. Wifi worked as promised. Whirlpool was nice after a long day of exploring. They also had some extra nice touches - they provided free coffee, tea, fruit and water, extra toiletries, laundry detergent and dish washing fluid. Just a few things to note about the property - hot water could be spotty, there's no bathroom door to the room with the ensuite bathroom, check in takes quite a bit of time (as they are very thorough - had to give tour, go over rules for each room, sign contract, pay extra fee, take pics of passport - expect 30-60min...), you'll need to schedule a checkout so they can walk through the place, the trash needs to be dumped a few blocks away (a florence thing)...Just some quirky things... we really loved the apt and would definitely recommend!