The location of this apartment is excellent in regards to the major attractions of Florence although it can be noisy into the late night hours. Also, although the profile says it is four flights up, it is actually five, and as such, is not recommended for anyone who either has a problem with stairs or who gets fatigued quickly. It was no fun climbing five flights of stairs after a long day and one better not forget anything after they've gone up to the room; that's for sure. It would have also been nice (especially considering the 5 flights) to be offered at least a cup of coffee in the morning as well. The Internet was the major problem. It simply did not work at all and was something we really needed not only to stay in touch with family back home, but with our offices. We also enjoy Netflix and You Tube in the evening and were unable to. We wish there had been a modest refund of some kind offered because of it, but there wasn't any. There was a TV but it was very small and mounted on the wall so far from the bed, (there are no relaxing type chairs in the room) that it was difficult to enjoy. They also have limited cable channels, so there was not a single English speaking channel for us to watch.
Although not disastrous by any means (the A/C, bed etc. were fine) we will not stay here again. We also see now that for us, at least, a private bathroom is essential.