Matteo and Adonella were amazing hosts! Matteo provided directions from Firenze SMN to the flat and greeted my fiancé and I upon arrival. They assisted us in getting our luggages to the flat. Please note, the flat is on the top floor of the building, so be aware of the walk up. The walk up was fine. Upon arrival, Matteo and Adonella gave us directions for the flat and provided helpful tips around the neighborhood and places to eat to experience Florentine food. Also, Matteo was always in contact with us, made us feel really good and safe about our stay in Florence. He also provided shopping ideas for authentic and handmade Florentine merchandise. Overall, we were very pleased with our stay at their flat and would recommend them to our friends and family!