Francesca's place was perfect for me and my friend who spent 5 nights in Florence. Despite the 105 degree heat, we were able to stay cool off in the air conditioning, which was great. The location was great as we were able to walk to everything that we wanted to see and do. Francesca was extremely helpful and willing to help with booking taxis and making restaurant reservations. Her sister also helped us check in and gave us a thorough introduction to the apartment and area. I highly recommend this place if you are staying in Florence.