We were very happy with the apartment, it was just as we expected from description on airbnb. Christa met us at the apartment and even made last minute arrangements to meet us earlier than originally planned. She explained everything we needed to know and answered questions for us. The apartment was clean, very roomy and convenient to all Florence sights. We were easily able to walk everywhere and able stop back at the apartment to take a break. Christina met us when we were preparing to leave and even called a taxi for us which was very helpful!