Well we took a wrong train from Varenna and burnt our connecting tickets to Florence. You can imagine we were in a mess as we were stranded and hence forgotten to inform host that we will check in later than 1pm. I sincerely apologized for my mistake and host obviously wasn’t too happy in her message replies. As we costed her extra to pay for her 2nd host to wait for our checkin. With other airbnbs, they have automated check in and out, with more flexible timings.
On our last night, entire power in the unit tripped and were pitch black. Tried calling 2 of our hosts and none picked up. We were tired after Tuscany tour and badly in need of a shower. For over 1 hour we called and none responded. My friend had to knock on neighbours doors up and down all floors to seek for help but in vain, no one were in. At last after 1 hour host texted back saying she was in a concert.
We stayed there for 3 nights with 2 toilet rolls supplied. On the same night after the blackout incident, I texted host to check if there’s additional rolls. She texted and said it never happened that in 3 days guests finished all the rolls!
On a good side, host did allow us to late check out at 12pm which was a plus. Location was superb as it’s central to main attractions and restaurants. 8-10mins walk to train station. Quiet street at night.