Samuel was very professional and helpful. This is a gem of an apartment and very well situated. The crisp and clean bedding, the tasteful decor and overall functionality of the kitchen and rest of the apartment was well appreciated. We were four adults sharing the space and it worked very well for us. It is such a thrill to wake up in the morning to see the towering Duomo in the window frame with a lovelyTuscan roof scape below. It is situated in a throbbing and trendy part of Florence yet we never had a problem with street noise at night.