The apartment is very cute and a great size. However, we had issues figuring out the hot water. You need to have all the light switches on in the apartment for it to work. But even then the hot water does not last long at all and we had to rush through our showers. There were two of us staying here and by the end of the first persons shower the water would be very cold. We also ran out of toilet paper with a few days left in our trip so we had to find some elsewhere. While the apartment is close to a bus stop, we found that the location was not very convenient for all the places we were visiting in Florence. The transportation system in the city is not very accessible, you basically only have the option to use the buses which are never on time and are not enjoyable to use. Taxis are impossible to find unless you happen to find a taxi stand, which are all in the city center anyway. Uber does not exist here so we had wished we booked somewhere closer to the city even though this apartment was very cute and comfy.