What a wonderful experience! From the point of booking through to our final goodbye in Florence, Chiara and Mauro were fabulous. Mauro greeted us warmly and made sure to give us a great map of Florence, which we used to plan our days in the city! Casa Lily is absolutely beautiful and was just as pictured. We had a great time in Florence and much of that is because of Chiara, Mauro, and Casa Lily!