Caution: we were locked out overnight WITHOUT our PASSPORTS (FYI hotels require a passport to check in). We followed every rule presented in Host's welcome book and posted on the door. We were locked out due to no fault of our own and with no information presented by Host to prevent it, but then Host wanted us to "pay thousands of dollars" to have the door broken down. Host reported us to AirBnb for "damage to property" when we refused to have the fire department come and break the door down during the night. Strangely enough, Host's friend offered to bring his ladder in the morning and break a window (for us to figure out how to fix) for $400. Weird and concerning! A locksmith that we obtained on our own got us in for $40 in the morning. Renter beware. Having this happen in a foreign country was a complete NIGHTMARE.