We loved our stay in Florence! Nicoletta was a fantastic host and our check-in was amazing. She's clear and responsive and so helpful, really made our stay in Florence great. The place is awesome too! Big bathroom and kitchen and bedroom, perfect for the two of us. Just one thing to note is that the apartment is a 15-25 minute walk away from the train station / markets / city centre but we found it a good base to explore from. Would recommend Nicoletta and this apartment for sure :)