Alessandro was welcoming, helpful, and very accommodating. Comfortable apartment and perfectly located for tourist spots … right around the corner from the Accademia and the Duomo was just down the street. Lots of steps to climb, so not for someone with mobility issues. Beautifully refinished windows and doors. Nighttime noise from outside was comically loud … especially due to the trash receptacles for bottles right under the bedroom windows which were not soundproof; it did impact our sleep. The artwork and decorations were colorful and homey, although one print was a bit risqué. Overall, a very good experience.