This was the second time I stayed at the apartment. I returned because the place was good and my previous experience was positive.
This time, however, I was very concerned by the intrusions I experienced:
A repairman entered the property without my consent while we were away. (I reported that the toilet seat was broken. The contact person texted me asking whether the repairman could go in while we were gone, but I didn’t get the message until later. When I saw the message asking for my permission, there was another message only SEVEN MINUTES LATER saying that repairman had indeed gone in. Why was I asked if the man was going to go in anyway?!? Needless to say that all our valuables were in the apartment!).
Two days later, the gentleman who came to clean the place entered the property at 10:30 AM (half an hour before the checkout time) while we were still changing and getting ready to leave. Imagine being half-dressed and hearing “buongiorno” from INSIDE THE APARTMENT. When I scolded him for arriving half an hour early, he responded that I should ask the property management because he was told to come at 10:00 AM. Had he not been late, he would have caught us not half-dressed, bit half-naked.
The place and the location are great, but the communication and the way things were managed leaves much to be desired.