Our stay with Jacopo was excellent. We got lost at first but he was very patient at directing and waiting for us to arrive. The house is clean and as described. The lift definitely came in handy. Everything was working well and the location was great too. I would highly recommend staying here when you are in Florence. Walking to major attractions like the Duomo or Ponte Vecchio was just about 10-15 minutes and there's a lot of nice restaurants nearby. It's also near the river if you fancy an evening stroll.
However if you're staying during the summer months, don't forget insect repellent or just close the window to the room when you're sleeping to avoid Mosquitos. Other than that, all is great.