Eleonora's appartment is exactly like in the photos. It's very nicely decorated, in green an reddish tones with lots of lovely details. It's been recently renovated, everything looked brand new. I felt instantly comfortable. I was amazed by all the kitchen ustensils, everything I needed was there and more; condiments, tin foil, knives, all sort of pans, I never saw such a complete equipment in an airbnb rental! You can really enjoy cooking here (though there is not much space to work on). Eleonara had even stored bottles of water, she had prepared fruits and local snacks, a very nice attention! The size is perfect for one or two people, plus there is a vast terrace. It's on the fifth floor without elevator, it's a steep walk up but you are rewarded by perfect quietness. There is no street noise up there (you do sometimes hear the neighbours).
The location is perfect, I think Santa Croce is an ideal area to stay: picturesque, quiet enough, extremely close to all the monuments and museums. Very few cars, and it's not overran by tourists, while being exactly one minute away from the piazza della Signoria. I walked everywhere easily. There is a supermarket 5mn away, and a fabulous gelateria at the end of the street!
Eleonora was a super host, very communicative; and she speaks french, which helped. She gave me a lot of informations and explained in details everything I needed to know about the appartment and the surrounding. She had prepared brochures about events in Florence which was nice, as I could go to the Maggio music festival.
I had an excellent stay in Florence thanks to Eleonora, I wholeheartedly recommend her appartment.