We really enjoyed Marina's place. It is in a quiet part of Florence yet just a short walk to all the action. The apartment is great,clean and the view was amazing. We had everything we needed. The apartment is on a hill and up a few flights of steps(no elevator). This was not a issue for us since we traveled light. The steps and hills reward you with a beautiful view for Florence from the balcony. Check in was very easy. Marina met us on time and showed us everything we needed to know. We did not need to contact her during our stay for anything. I would definitely stay at her place again when I go back to Florence.