Valeriano was so helpful in giving directions to get to his home, as well as providing a lot of information about the area and Florence when we arrived. Communication through WhatsApp was incredibly useful and he is very responsive! He was very accommodating and allowed us to leave our bags later than the check out time so that we could go on our walking tour without the hassle of carrying everything. If you want a clean, comfortable, and quiet place to stay in Florence- stay here!