We did not meet Gaia but she had someone available to let us in upon our arrival. She made it super easy since we did not have cell service flying internationally. The location was perfect and a short walk to all main attractions. We fell in love with the market nearby. The pictures represent her place, very clean and modern upgrades. Only thing to note you will have to walk up 5 to 6 flights of stairs with your luggage since there is no elevator.