We (me and one other person) stayed for one night in Florence at Leonardo's place. From the start, he was very friendly and helpful (gave us a map and showed us places to visit) and always responded to our messages promptly. The room was very comfortable and clean and the location of the place was great - a very short walk to the train station and close to numerous shops and restaurants. Check out was at 10am but our bus didn't leave until 4:30pm, and Leonardo let us keep our bags locked in the place so we didn't have to carry them around all day (which we appreciated so much!). When we had to pick up our bags before we rushed back to the station, he had perfect timing arriving to let us get them. Overall a great stay with a great host, we're glad we made the trip!