Elena was an amazing host! She was so kind to sit down with us upon checking in and walk us through a map of Florence with lots of suggestions for sightseeing and food. Very helpful. The place is exactly as described. It was clean, and in a great location. We walked everywhere. We brought earplugs after reading other reviews and they worked great and we slept fine. It is right above a busy road. We would come back again. Thanks Elena!