Federico was a very reliable host and super responsive. When we arrived his parents were at the apartment waiting for us. They let us up, showed us around the apartment and then spent time speaking to us. They had a map with restaurant recommendations pointed out and were extremely helpful answering our questions. One night we couldn't figure out the key so I messaged Federico, he responded instantly and we were able to get in easily after listening to his instruction. The apartment was extremely spacious, the shower was hot and the atmosphere was super cozy. The wifi worked very well and the location was relatively close and in walking distance to anywhere in the city. I would highly recommend anyone to stay there and if I was back in Florence I would book it again! Thank you Federico!!!