Laura's apartment was exactly what we hoped and expected it would be: a comfortable jumping-off point convenient to everywhere we wanted to be in Florence. Laura herself was very available, flexible and friendly, including being there in person when we arrived and allowing us an early check-in. The apartment itself is very charming and practical: good kitchen, comfortable living and dining room. The loft-floor bedroom and bathroom are not cramped. I am 6 feet tall and could stand comfortably. The water temperature and pressure throughout the apartment are excellent because of the water pump Laura has installed. And the roof terrace is beautiful. A quiet, peaceful, gorgeous place to enjoy breakfast in the morning and a glass of wine in the afternoon as the sun sets behind the Duomo. The apartment is a 5th-floor walk-up. Not a problem, just don't be surprised by it. And the small touches that Laura has added are what make the apartment more than a hotel room - it feels like home for as long as you stay. A fully stocked kitchen, lots of maps and guidebooks, excellent wifi, extra blankets, towels and table linens. These are all things that you reach for without thinking, and then magically they are there. I would strongly recommend this apartment and its host to anyone visiting Florence - especially for multiple days - who doesn't mind climbing a few stairs to find home. Thank you Laura!