The apartment was great, and so was David. David was extremely friendly and helpful and responsive. Upon check in he provided us with a great map and made wonderful suggestions on places to visit and where to eat (all really delicious and cheap). Our only issues were with the stove and washer. The stove can only be used with certain pots (the high pots) because it's a new modern smart stove, which means that the pans they had couldn't be used with the stove (it wouldn't even turn on unless you had the high pots on them). We had bought eggs and sausages to make for breakfast but had issues cooking them because of the stove. Also, we had booked this place in large part because it had a washer since we needed to do laundry. Unfortunately the washer machine used too much power so when we tried to start it, the power for the entire apartment went out. We had to flip the fuse switch/breaker, and tried it a few times to no avail (we had turned off the air conditioners, unplugged everything, and even all of the lights but the power still wasn't enough to turn on the washer for more than a minute). David called a specialist to come look at the washer but he wasn't available until after we had to check out. Our clothes were already wet because the washer had started a little before it made the power go out, so we ended up having to hand wash our clothes. Because it was a bit humid, the clothes didn't dry before the morning of our check out even though they'd been hanging to dry for over 24 hours so we had to spend all morning blow drying them. Needless to say the bad washer experience negatively affected our trip. However Florence is amazing and beautiful, and David was really helpful and responsive. Had the washer and stove worked, the apartment would have been perfect!