Stefania has been extremely helpful from the time we booked. She was available during the check-in and explained everything in details. This Neighborhood is extremely safe. There was also a Parking Spot reserved which helped us a lot. Stefania even took the trouble to take us to the nearest Cell phone store and also showed me the Tram station etc. Her Place is extremely Clean and has all the required & More amenities. We look forward to visiting again later this year and will plan to stay at the same place.