Francesca and her sister Patrizia are amazing! They were super responsive on all my messages which I loved!! Directions to their home was easy and we were able to find Patrizia waiting for us in front of the house even though we got there a little later than we expected. Patrizia was so sweet. She showed us everything about the house and explained the details on her house including the most beautiful handmade chandelier we saw in their living room. She showed us where to go, presented us the guidebook (which I loved!!!) and gave us a bottle of wine from their family vineyard. Later, me and my husband carried the bottle as we walked florence . They are so sweet and super thoughtful. Now to talk about their house; it's unbelievable! Everything has been completely renovated and they have amazing taste with their furnitures, colors, etc. It's actually a lot better than the photos that she has. That's how much we enjoyed her place. My husband and I actually wanted her place to be our home. They are amazing. Place is gorgeous. Close to everything where you can come back for a short nap and start your journey again. Francesca and Patrizia, thank you so much for everything. We would love to come back to your place and thank you for giving us such a beautiful experience in Florence!!!