My friends and I were absolutely delighted with this apartment! Very clean, there is EVERYTHING NECESSARY for life, everything in general!!! Hairdryer, shampoos, towels, microwave oven, dishes, iron and much more. The owner agreed that we arrived late, but our bus was delayed and we had to check in even later, but despite this, the owner was able to wait for us. Was always in touch. Explained everything simply and easily. We really enjoyed! Especially nice was the list of places to visit in Florence hanging in the kitchen! Thank you so much!