As it was my first time in Florence, Italy, on my first solo trip, I was naturally a little nervous. Cristina made sure I had everything I needed, and was filled with recommendations and sincerity in making sure I was welcomed and comfortable. The bedroom overlooks the city and has such pretty touches--plants, the colors, the paintings, the books provided. It is located in a central area so close to all bus and train routes, and easy to walk to every site in Florence. I had the bathroom all to myself, and it was sparkling white, spacious and filled with everything you may need. As the temperature went to the chilly side, she even made sure I had warmer covers and bedding. All in all, I was more than safe, very cozy, and felt like a princess here.