Our family of six (2 adults, 2 teens, and 2 children) stayed in Anna's apartment and we couldn't have been happier with the accommodations and hosts.
The apartment was roomy, attractive and comfortable. The location was perfect--very easy access to the train station and within short walking distance of the museums and cathedral.
The best part, however, was the host. Anna bent over backwards to help us plan our vacation by giving us detailed, descriptive suggestions. She was friendly and really gave us a lot of attention. She made us feel welcomed and valued at every turn. (Her English is perfect, by the way.)
If we are ever fortunate enough to return to Florence, we would love to stay with Anna and Paolo again.