We have stayed in great AIRBNBs, and also in some not so great ones. This one was disappointing. To begin with the positives, if you value location over anything/ everything else- this rental will work for you, it is an incredible location, but then again Florence is extremely walkable! Check in was very easy and we have Francesca to thank for that. We really appreciated being able to drop our luggage off early. The windows in the space are beautiful and we loved hearing the bells everyday. :)
In terms of comfort, the apartment is lacking with room for much improvement. The AC needs to be replaced and there is discoloration on the wall underneath it. Nothing about this rental was comfortable, not the couch (hard and stained), nor the bed, not even the bath towels (scratchy and you are given no extra). The rental is situated on the top floor of the building, the listing states as such, but after a long day of exploring the city, climbing 7 flights of stairs and one more in the rental to get to the bathroom was something we tired of quickly. All of our time was essentially spent in the upper loft as the couch and downstairs living space both leave a lot to be desired.
My biggest issue was as soon as we entered the rental it smelled very strongly of cigarette smoke- we were greeted with that smell every time we came home and then again when we used the bathroom. This rental has a perpetual smell of smoke. That was mentioned by another reviewer and we had hoped it had been remedied but unfortunately professional cleaning is needed. A note on cleanliness in general- the coffee maker and top of the microwave had dust/ hair on it, we wiped it down before using and wondered how that was missed if cleaners were there before our check in?
Lastly, the listing states a bottle of wine will be provided, we did not receive one.
If you stay here, you’ll have the bare minimum in terms of comfort, toilet paper, and shower towels- but the location makes it somewhat more tolerable.
Overall, we would not recommend this stay.