Very nice place. Large rooms, including bathrooms with showers, and WiFi and A/C worked well. There are 12 steps leading up to the 1st floor. This was a favorite location for our guests and family. You need good walking shoes but city and hop on/off bus stops are close by. We utilized both. Duomo was with in walking distance. Train station was a little farther walk but busses stopped at the Santa Maria Novella train station. Would definitely recommend for future trips.