I never had the chance to meet my host because he was working when I arrived, however his mother was kind enough to wait for me, help me carry my HUGE (50+ lbs) bags up the stairs, and show me around the space. The space is exactly as listed and how it looks in the photographs. It's ideal for people traveling alone (like I was), and I felt very safe during my stay there. The apartment is super close to the train station, less than a 5 minute walk, and it's pretty easy to access everything in central Florence from the apartment as well. Thank you for the nice stay!