Luce was very responsive (I had a small issue with the wifi connection and she responded immediately and resolved the issue). The place was very clean and the sheets and pillows smelled amazing. Also a great location!
As Luce mentions in the listing, the loft is very short. My boyfriend and I ended up having to sleep on the pull-out couch downstairs because it was too difficult to get around in the loft.
The only other issue we had was with the shower. The water pressure and temperature were great but the shower head is located in between the toilet and the bidet so whenever someone showered, the entire bathroom floor and the toilet would be soaked.