From the first moment we were made to feel very welcome. Our booking was quickly confirmed and any queries were answered withing minutes. Filippo even picked us up from the station at 10 p.m. as the taxis were on strike. That was so unexpected, but very welcome after our 14 hour journey. He explained everything about the apartment and gave us excellent tips (we strongly recommend you take up the restaurant tips, especially, as they were so good and we would never have found them ourselves - we had delicious, reasonably priced meals out, thanks to them, with good service in a great atmosphere). The flat itself is beautiful, in a renovated 16th century building. Even the stairwell is interesting, with stone steps and in keeping with the character of the building (Filippo insisted on carrying our luggage up, but the steps are good to walk up). The apartment is very tastefully furnished and decorated and they have kept some wallpaintings they discovered while renovating, which makes for a very special touch. The bathroom is lovely, with a great rainforest shower, toiletries and plenty of towels. We very much appreciated the bottle of water and especially the milk (not to forget the tea, coffee and sugar) waiting for us on our arrival, so we could make ourselves a drink straightaway. The bed also deserves a special mention: large and extremely comfortable and cosy, with bedside tables and lights either side, it was very inviting every night after walking around the city all day (we were surprised how close the sights are). The only problem was that it was also very inviting in the mornings and we had a struggle to get up.
Internet connection was excellent in both the living room and bedroom. Filippo gave us a cable for the LAN connection as well as the details for WLAN, which we needed once when LAN didn't work.
We recommend a stay in this truly heavenly apartment - a quiet place to tank up which greatly enhanced our trip to the beautiful city of Florence .