First off, we really appreciated the in-person reception and walkthrough of the apt - Alessandro was really kind and showed us the ins and outs of the apt. The apt itself was so spacious for our group of 3 and full of history, and we were extremely comfortable during our stay especially with the ACs in the Florence heat. Communication was really easy and our host Francesca was quick to respond and went above and beyond to help us on the questions we had. My only nit is that the floor could’ve used a more thorough sweeping as there was minor dust and debris throughout but overall we found the apt clean and comfortable. Location was central and made it easy to walk to the main sights. Grazie Mille!