Ilaria and her husband are so nice and the communication was great. It took me so long to get the rental car and we were really late, but they waited patiently and was so helpful. The house is quite cosy, nice and convenience as restaurants and bus stops are just nearby. The only thing I will make a fuss about is the light and the conditioner, which didn't work well during our stay. But Ilaria is so quick at responding and even came around at night to help us look at the problem.