Carmine was very helpful during my trip to Florence. When I first booked my room Carmine sent me a document with lots of helpful information about his apartment and Florence in general. The apartment was nice and clean. The pictures are accurate. My room was nice and big and had a great view of the local market outside. Carmine was quick to respond to any questions I had and was very accommodating and let me store my bags in the apartment after checkout until my trian left. I would definitely stay with Carmine again!