This is by far my best experience on Airbnb so far. The hosts are very friendly and available, made us feel very welcome, helped us any way they could. The apartment was as described and bigger than expected. It is perfectly equipped, quiet and luminous, location is good, hosts are the best, city is beautiful. I strongly recommend this apartment for any stay in Florence. Only minor issue are the steep steps if you have heavy luggage, but again, the hosts are great and will help you! So frankly, don't hesitate and book this one. It will be your best experience as it was ours.