I told them to arrive time but we were wait outside quite time. Non-smoking Room was full of cigarettes smell . Ask to pay city tax (nothing mentioned at website) if we don't pay the young women will going to call the police. What a rude and attitude. I already paid tax but ask me pay again without notice which was not right. Is passport photo copy is normal ? They don't have right to ask us. Is it because I'm Asian? (Come from NYC ).