Francesca is a wonderful and kind, sunny person and I can recommend her and her place. It is tidy and nice, quite; easy and quickly to reach directly from both S. M. Novella train station and the airport, and respectively easy to reach the city center. You also have a big supermarket close to, should you need one (you can use the kitchen in the apartment; I didn't, so I cannot tell details about it). In short, you can easily feel at home there.