The apt. was very clean & was a great home base for Florence. Check in was easy and Cristina was available for any questions. Would definitely stay there again, if we ever went back to Florence. She provides detergent for the clothes washer, which is very handy. There was a fair amount of street noise, but we had the windows open, because it was cool outside. Would definitely recommend to anyone wanting a nice, clean, safe place to stay in Florence. Perfect for two people.