The apartment is clean, spacious, and newly renovated. There is plenty of drawer/ closet space in the bedrooms. The WiFi is dependable and strong. There are great views over Florence from the windows. Francesca could not have been more responsive or accommodating when our flight was delayed. She also coordinated with the airline to deliver our bags which were delayed an additional day. The apartment is central yet quiet. Two notes: the apartment is at the top of four steep flights of stairs, and if you are a light sleeper, note that every time someone in the apartment runs water, there is the sound of the water pump going on, which carries through the thin bedroom doors. It bothered my sleep until I used a white noise app, then it wasn’t noticeable.