WOW! Where do I start, first off Elena is a wonderful person and made us feel so welcome and at home. She greeted us when we arrived and showed us around the apartment and had the AC cranking when we walked in. The apartment was above our expectations and everything was perfect, the views were amazing and it is located right in the perfect area. Elena had a detailed map of all the necessities we would need during our stay and even called and scheduled Taxi's as needed. If I return to Florence you can rest assured we will stay with Elena. My thanks to her for allowing us to stay in her home.