Glynn and Chiara were extremely accommodation and communicative throughout the stay process - before our arrival, during our stay and after. This apartment is a cozy one which would be perfect for maybe one couple or two although it was bit of a squeeze for two couples as we were not travelling very light. The place is in a quiet locale, yet easily accessible by walk/bus to the central parts of Florence (where all the touristy attractions are). It is also well-stocked in terms of kitchen supplies and washing/cleaning supplies. The beds/mattresses were extremely comfortable as well. We highly recommend this place for someone who wants to be accessible to all the major sights in the city but yet cut off from the tourist madness.