We really enjoyed our stay and we liked the set of rooms we had. We really liked the decor and feel of the Residenze - it felt very traditional Italian and classical. That being said, some elements of the rooms were basic, for instance only one wardrobe, no drawers. Also the pillows weren't very good quality and we only had one each. Great location though and good communication. Our only complaint was having to manually upload all our IDs and covid certificate which was very time consuming to complete for a group.
Overall we were very happy with our stay and would recommend it to anyone wanting to stay in a central location in Florence.