My family (2 adults 2 kids ages 15 & 12) stayed in this lovely apartment and loved the location, the size, and the comfort of it all! One block from the duomo, overlooking the Piazza San Lorenzo, the location is incredible! Florence is awfully hot in the summer, the air conditioning worked wonderfully to cool off after sweating through sightseeing.
There was a different review that said the checkout process was generally insulting, but we did not have that experience at all. Everything was lovely!