Giulio and Flo were so thoughtful, they messaged me before arrival to make sure I was ready for my trip and met me at the building for check-in. They were so kind to recommend delicious restaurants and fun activities considering I had been to Florence before and had done some of the highlights then. The room was super cute and exactly as pictured with a comfortable bed - I just couldn't figure out how to shut the shutters sometimes when the hall light came on I'd see it at night but not a big deal at all! I also had ear plugs and glad I did as it's so central there's lots of foot traffic I could hear the noise outside and in the apartment. The one bathroom may have been a hindrance to other guests as I had to get up early to shower and everyone seemed to go after me it was constantly full (but that's luck of the draw!). Overall a very lovely stay, exactly as described and with thoughtful touches. Thanks again!