Sadly, I didn't get to meet Mariella, but her lovely neighbour looked after me and helped get me settled in. The apartment is exactly as pictured, very clean and tidy and very comfortable. The location is sensational! I will be recommending Mariella's apartment to friends who plan on visiting Firenze. Grazie Mariella! (and of course, I'll be back as well!) PS there is a restaurant across the street called Le Mosacce....fantastic! Highly recommend!