The apartment was very nice, and in a great location. Federico was very nice, met us on time and even helped us with our luggage up the stairs. He explained everything very clearly and succinctly and then he was off. The apartment was very spacious but was darker than it appeared in the photos. It would have been nice to have furniture in the courtyard as advertised, even nicer if it had been swept. WiFi worked beautifully, apartment was neat and clean and had a lovely view into the street below. We could have done with a few more hangers and pillows. The food at the Trattoria next door was mediocre but it has a good atmosphere. Apartment was very close to the Ponte Vecchio, Uffizi, the Duomo, Mercato Centrale (I strongly suggest going there) and the Santa Maria Novella train station. Lots of steps up into apartment but what would Italy be without them. All in all a good experience.