Gloria does a great job at making her guests feel welcome. Her apartment is in a very quiet location far enough away from the hustle and bustle of tourists, yet close enough that you can get to that hustle and bustle in a short bus ride or 20 minute walk. She emailed us after the first or second day to make sure everything was ok, and was always accommodating if I had any questions. For all reasons above I give the listing 5 stars. Grazie Gloria !