This is a lovely flat in the Santa Croce neighborhood with walkable distances to the main attractions and restaurants, as well as a bus stop to Piazzale Michelangelo. The flat is very clean, warm, and looks just like the photos. Fabio was very helpful and always responded to my messages quickly. He was kind enough to help me book a restaurant reservation as well. The only thing to keep in mind is that this flat is on the top floor, and staircases are quite narrow, so it might be challenging for people with big heavy luggages. It was fine for us since we only had carry on suitcases. Imd highly recommend this place for those traveling to Florence!