This was a perfect place to stay! I am so happy I chose it. It was clean, close to everything. The host went above and beyond helping us get our lost luggage from the airline and into the apartment while we enjoyed the city. They also provided toothbrushes, toothpaste and shampoo for us the day we arrived without our luggage. They were very thoughtful, accomoding and easy to communicate with. We had a wonderful time and hated to leave our adorable little home in Florence.