Donella & Nora her daughter were great hosts and responded to our messages quickly whenever we had a question. We were able to check in via the keypad. We happened to stay during the recent 2019 heat wave. We had a small problem with the air condition which Donella was able to fix for us immediately. We appreciate this very much. The place was spacious for the 2 of us. It's around a 20 minute walk to the Firenze SMN (Florence) train station. You don't really need to take the bus if you are in good shape you can just walk everywhere. We have such great memories of Florence which we will keep forever. Thank you Donella and Nora for being such great hosts!