It was nice staying at Carlotta's place. The check-in was smooth, and she is quick to respond to any questions you might have. The location is very central, however with that comes the business of Florence. Moreover, it would be nice if people had a bit more freedom over the heaters and AC in the house. It is also on the last floor, with no elevator, so if you got a lot of luggage, it might be a bit difficult to bring it up. Otherwise I can say she offers amazing amenities, very central location and sparkling cleanliness.