We had a wonderful five day stay here. Marco replied quickly by text and email, and met us at the apartment to show how everything worked. The location is great -- just steps away from the Duomo. Everything worked well -- heating, dishwasher, washer and dryer. The kitchen is good sized and has the basic equipment. The bedroom on the main floor is spacious but does get some noise in the evenings. The smaller bedroom upstairs is quiet, and the WiFi was better in that room too, so it was our preferred space. The terrace is a great spot for coffee. All in all would definitely recommend!