Lucia is simply great. very welcoming, extremely helpful, she offered to keep our trolleys the day we were leaving. On top of that, she offered to help when she learned I wasn't feeling very well. The flat is super central, only 5 minutes walking to the train station and 10 minutes to the Dome. Very clean and cosy, has a lovely Espresso machine and Lucia leaves for her guests jams and nutella for breakfast. We loved our stay in Florence and strongly recommend Lucia's flat.