Tarcisio was very welcoming and helpful - and proud of his city! Like others stated, he went out of his way to make sure we saw how close we were to Florence city center. He gave us a great recommendation for a local bistro and it was fantastic! So great to be close to the parkway along the Arno, and to markets! The flat was very comfortable and we felt quite safe. The only negative was that the street noise was pretty constant through the night.