Sole is a great hostess. Her check in procedure was very good and she was available le for any questions with regard to that at the time we checked in. Later that evening when I had questions about the laundry facilities, she came to the apartment to explain the operation of the washer and dryer to me. Finally she went above and beyond my expectations in assisting us in getting a taxi- even having her housekeeper contact the taxi and come downstairs to wait for the driver ! Sole is the greatest.