Silvia was amazing and very easy to get a hold of during my stay. Additionally, Silvia was very knowledgable when it came to recommendations for restaurants and activities.
The apartment is in a great location with easy access to the best of Florence. The space was clean and the A/C unit was great - particularly because we (my sister and I) visited during a heat wave where temperatures felt like 114 F. Strongly recommend staying at Silvia's apartment if you can!