Had a lot of correspondence with Martina prior to departure just trying to find out how to get to the apartment, and then her workshop as we had to go and collect keys from her. Received several calls as we made our train and bus journeys (I had provided my number even though this was not requested) asking when we would arrive, as she seemed keen to get home (again our flight details had not been requested). Apparently Monday was a “bad day” to arrive and pretty much everything locally was closed after 7pm! We arrived at the apartment to a lot of notes telling us what not to touch or eat! There were no bathing towels or even a toilet roll(!) and several requests for an iron were ignored. Martina then disappeared before providing the name of her favourite restaurant and had been “too busy” to even provide a map! She had however left so many personal items, including toothbrushes and razors, that it felt like she had just moved out that morning and we were to fit in around her, which was difficult considering the compact nature of the apartment. It was a shame because the place itself was not bad, although in need of a better clean, but Martina’s attitude and lack of basic essentials spoilt what would otherwise have been an enjoyable stay. She seemed wholly unprepared and had little idea of the basic requirements of a paying guest which would enable both parties to have a peaceful stay.