Simona’s apt is beautiful, clean, and comfortable. Location is also great. Close to attractions, restaurants, and transportation.
We had several problems with the apt however. We checked ourselves in after 8pm. The hallway and stairs were very dark. There was no obvious light switch in the lobby. And so we had to carry our heavy suitcases up 3 flights of stairs in the dark.
Secondly, although the apt has a washer/dryer, the dryer is pre-set on a mild temperature and leaves clothes damp, requiring multiple cycles to dry clothes.
The biggest problem we had with the apt was the lack of hot water for showering. We reached out to Simona and her response was to turn the faucet in different directions which of course we did.
There was absolutely no hot water in the apt regardless of time of day. So for the 3 days we were there, we had to take very unpleasant cold showers.
Simona’s response to our messages was always short, with no follow up. None of the kindness, attentiveness and helpfulness reported by others in her reviews was given to us.
On our last day, we messaged her to let her know that we have checked out. No surprise, she did not respond.