Clean, spacious, well appointed, 3 minute walk from Santa Maria Novella train station. Excellent location. We walked to all Florence sights. On a busy street but facing in so no noise, but no view. What I loved: towel warmer, rain shower, shelves in the bathroom so I could unpack toiletries. Wardrobe for hanging clothes and chest of drawers so we could fully unpack and feel at home. What I didn’t like: I got bit so many times by mosquitoes and the smell of burgers from the McDonalds downstairs next door. Problem solved by mosquito electronic repellant things provided, closed the beautiful French doors and bedroom window and use the excellent and quiet air conditioning units in the living room and bedroom. Donatella was very welcoming. She met us to check in and showed us around the apartment and showed us a map of Florence and highlighted the routes to her suggested sights.