Jacqueline was the best host I have ever had the experience with through AirBnb! She was so accommodating when we had a last minute change of plans. She made sure we were satisfied and offered tons of tips about the area. It was truly a pleasure to stay at her place and feel so at home in a place like Florence. She responds fast and wants you as a guest to be as happy and as pleased as possible. If I ever find myself in Florence again, I will be in touch with Jacqueline first! I recommend this place to everybody that visits!