This apt is centrally located & it was nice to have a bathtub in the cold winter weather. Sabina was willing to accommodate our late check in when our flight was cancelled from Zurich to Florence due to a weather advisory. We had an issue come up a couple of days after we checked in, & she responded promptly & the issue was handled immediately! We appreciated having a deck of cards, but would have loved a few board games, like Scrabble or Backgammon for the rainy afternoons. Also, tea would have been nice! We’re from Hawai‘i, so we were pretty chilly being in Florence in January. Lovely though!