There are too many positives to list but will try. The only negative is we could not stay longer.

Gaia was responsive and professional with communications prior to arrival, which helped tremendously in pre-planning stages.

Since we were moving relatively quickly through different cities, she was very accommodating in where we picked up and left the keys and allowed us to stow luggage while we took an overnight trip to another city.

The place...as beautiful and clean in person as in the pictures on the website and in Architectural Digest. Large windows on the 3rd floor open to hear the birds in the mornings and people shopping on the streets below. When closed, the apartment is completely quiet.

The 3 baths w showers had great water pressure. The linens, comfortable beds, and bedding were beautiful. We appreciated the large space to spread out as a family of 5. We needed the amenities - washing machine, all amenities of silverware, pots/pans, everything you can think of was available in the apartments

The location...perfect. It truly is situated in the heart of Florence. We walked from the train station each w luggage. One direction led you to the Lungarno only a few blocks away. The other direction led to the heart of high end as well as Italian boutique shopping.

We will definitely return as well as look into WPRelais' other properties. There is absolutely no reason to use a hotel or find another apartment. This stay made our trip even more enjoyable in Florence.

Joy Bach, Chicago