Lorenzo was a great host! Gave us a map, gave us suggestions for food and attractions and ensured that we were settled before departing. He was outside waiting and check in was a breeze. The location was absolutely AMAZING! The view could not be beat and we were within 5 minutes of most areas that we wanted to visit. The room was small but typical for Florence so no issues there! The bathroom was quite the experience! Sitting down for a shower was a first. Overall, we were thrilled with our experience at Lorenzo's.