The place is good and location is walking distance to Duomo and other main sightseeing spots, good restaurants and supermarket are also nearby. The place is opposite to train station is an added advantage. I drove there and I parked at off-street parking with blue lines which is 5 minutes walk behind the place. The blue lines parking is free from 8pm to 8am Monday to Saturday and Sunday as well. The garage nearby charged at €35 per day which is expensive and not worth.
The place located at 4th floor. The lift is small and can accommodate 4 people or 2 people plus 2 big luggages. We are a group of 4 with 3 luggages and we had to catch the lift in two rounds. We stayed there for two nights and unfortunately the lift was broken down on the second night and the morning after. We had to carry the 3 big luggages and the hand carry from fourth floor down to level one ..... interesting experience.