Karin was super communicative, and it was easy to meet up with her to get the key to the place. The location is great -- close to lots of lovely restaurants, bars, and cafes but farther away from the main tourist center. The kitchen was super well stocked with cooking staples, which would be super helpful if you're planning to cook a lot. Karin even left us a bottle of white wine in the fridge! We really enjoyed Florence and would 100% recommend her place.