The apartment is very lovely and you have everything you need. When we first arrived we were unsure about the air conditioning system and Chiara immediately sent someone over to assist us. Her friend Clara met us there and offered good recommendations and showed us around the apartment we were even greeted with a bottle of wine and some snacks. The location is excellent near the Duomo. There are many restaurants and bars within easy walking distance and it was easy walking from the train station to the apartment even with luggage. The lift is helpful for your luggage. I would certainly recommend this apartment when traveling to Florence. Also, Panini Tuscano in the Duomo area is owned by Chiara's friend and they are the BEST - highly recommended ! Thank Chiara for a wonderful experience.