This apartment has everything you would need for a great stay in Florence. It’s in the prefect location - away from the crowds but also right in the center. All the appliances (AC, washer, stove etc) work great. It is a very big apartment that gives you space to spread out. Matteo is very attentive and came to the apartment to give us extra keys and check on anything we asked. He also provides ample amount of towels and sheets. Just be aware that it is about a 5 story walk up but you can take the elevator (which is a very small typical Italian elevator) It was a great stay and I would recommend it to anyone!