The WIFI- based remote key did not work and we had to wait 2 hours in a hot and airless corridor from midnight to 2am with an overtired six year old whilst the owner drove from her home 2 hours away to deliver us a key. There is no neighbour or lockbox back-up.
Do not stay in this apartment in the summer months, especially not with children. Yes the location is very close to all the sights but this also means that you have opera singers and instruments performing in the square right outside the window until at least 3am. In the heat of summer the apartment did not drop below 30 degrees at any point day or night. The owner would do well to invest in two air conditioning units - the fans only move the hot air around. We were all so hot that no one got any sleep and only putting wet T-shirts in the freezer gave any relief.
As other reviewers have noted the decor is all a bit tired and in need of a refresh. The oven doesn’t work but there is a microwave.