The place is clean and comfortable. Heaters work wonders. Although the TV and washer was unplugged and it took me a while to figure out why it wasn't "working." This place has wonderful views. It is one of the main reason I stayed here. The only inconvenience is that there is no uber in Florence for those who do not want to walk. It is a bit of cobble walks from the train station. It is close to the historic sites like duomo (15 min walk average to everything)
It has a very slow elevator which I didn't use. The last two flights of stairs do not have elevator and is a bit uneven so be sure you can climb stairs. Place does not have shampoo but has towels. It has a pretty good kitchen with oven, microwave, and fridge. Good exercise preparing you to climb the duomo :) overall wonderful stay, cannot ask for more.