For us it's the people which make all the difference. And that's where Mauro and Chiara are simply the best. We were made to feel so welcome upon arrival and farewelled at the end with taxi organized. We were treated as friends and offered everything we could need in the way of help. The apartment is fantastic and in the perfect location, within an area the locals enjoy yet close enough to the attractions. We were able to see all the sights Florence has to offer and escape the crowds back in 'our' neighborhood.
Mauro and Chiara set a very high standard for Airbnb.