We arrived a little late due to rain, however Carlotta waited for us and checked us in and explained everything she had to even though she was getting late for work. The stay was very comfortable and Andrea and Carlotta were really helpful and even helped us plan out day trips from Florence and even our trip in Rome. They are great hosts and offered us breakfast too. The location is very close to the duomo and everything is at walking distance. A stay with them is highly recommended.