No word to describe Chiara's place. Great location, central, 10 min away from any tourist attractions in Florence, 5 min walk from the main train station, in the heart of Piazza Santa Maria Novela. Clean, with everything you need. Chiara made a booklet with everything need to know about Florence, every attraction and she ad photos and history behindthat, with opening and closing time, never seen something like that. Host was very responsive to all my needs and questions. Strongly recommended, you will be pleasantly surprised with this apartment.