The host is great and helpful. The apartment is located close to everything. It's clean and well stocked with everything you'll need for your stay. There is a grocery store at the end of the street, and restaurants across the street. Apartment is on the top floor and no elevator, but this was not a problem for us - just be aware. Also, if you are driving to the apartment, host will provide directions to follow. Do not deviate, Florence, like many cities in Italy, can be difficult to navigate.