First to start with the apartment, the view is exactly how it looks in the pictures and then some...spectacular! So beautiful to be right on the Arno river and overlooking the Ponte Vecchio and at night time it was magical seeing the river lit up from all the lights reflecting off the water! The location also couldn't have been more perfect, for me it was central to everything I wanted to see and walking distance to everything or a short bus ride. I was also able to walk to the apartment from the main train station without a problem (I had heavy luggage so I don't exactly recommend it with the uneven roads) but it can definitely be done! They provided a stocked fridge of assorted juices, colas, and water which was a nice touch not having to run to a grocery store in late hours when I was parched and forgot to pick a drink up for myself as well as having small pastries and fresh fruit stocked in the kitchen. You can truly tell they put a lot of time and thought into hosting their guests and it shows! The check in process was very smooth, Guiditta met me outside the building and walked me through all the amenities and how to use everything in the apartment along with the keys and what not. Cosimo was always very quick if not immediate to respond to my messages which I appreciated the most out of anything. I have had a few stays where I either didn't hear back from my host at all or it took several hours/days (which can be quite terrifying in bad situations) so this was something that put me at ease and helped out a lot! All in all I had a wonderful experience staying in this apartment and would highly recommend booking if your looking for a beautiful accommodation in the heart of Florence city center!