Alessandra was very welcoming and helpful, she was nice enough to let us checking early (we are traveling with a baby and heavy luggage). We had a little issue with the aircon (our fault) later in the day and she did her best to help us (even though she was busy with an engagement - her mama's birthday!).
The house was clean and perfect for us. We would recommend this place to all who are thinking in visiting Florence.
Thank you Alessandra! We hope to see you again!
Ps. She even lent us a crib and toys from her daughther for our little boy AND a fan from her home so we could use it if needed instead of aircon (for the baby). Very thoughful.