The apartment was lovely. It was very nicely designed, compact yet spacious for a European apartment, and had everything we needed! The location was great. It was right in the heart of historic Florence and just a few minutes walk from the Duomo. The hosts provided lots of information and recommendations for the area.
Our flight was about 3 hours delayed. Unfortunately, there is no self check in, so make sure to communicate with the hosts regularly to avoid a fee. We did so, but still had to pay a fee for checking in after a certain time, per their late check-in rules. Communication was a little confusing, as there is more than one host and multiple communication platforms. There were a couple of occasions that we requested help but did not get a prompt response.
Overall, we were satisfied and would stay there again.