After lugging our suitcases up 2 flights of stairs our check in went smoothly. Alessandra was very helpful and easy to talk to. Tiziana was kind enough to leave some breakfast, coffee, tea and wine for us. The apartment does not overlook the address street. It overlooks a fairly busy & noisy thoroughfare to the leather and fruit markets. The vendors use the street to drag their steel carts to set up their stalls early for the day. Directly below the loft are many restaurants which begin cooking and preparing their menus early and the noise and odors waft upwards into the apartment, especially smells of garlic, onion and smoky grilled/barbequed meats. The height of the bath/shower is problematic if you are over about 5'8"or 172cm as your head touches the ceiling. This was a safety concern for my husband and son. Also some of the doorways were lower than what we're used to. Everything was within walking distance because Florence is very compact.