We were met by Ilaria,who works for Fredrico, at the apartment upon our arrival. She explained everything and was very responsive the couple of times I called her with questions.
The apartment is on the third floor (no elevator) of a beautiful building in the middle of the amazing Piazza Santo Spirito. There are many restaurants to choose from right in the square, and an open air market with different vendors each day. The space was perfect for our party (my husband and myself, 2 adult children and my 74 year old parents). The three full bathrooms were perfect, albeit the one bathroom connected to the bedroom was quite small, but worked for us. The washing machine and dishwasher were very convenient. Keep in mind that there is no clothes dryer.
The location is about a 6 minute walk to Ponte Vecchio which was perfect. The only problem we had was that the piazza is very busy at night and the two bedrooms facing the piazza, while very beautiful, are very loud at night. One night there was even a group drumming and chanting until 1am. We felt completely safe walking around at night however, and there was usually a police car in the Piazza. One of our favorite things to do was to go down to the cafe in the morning for cappuccino and pastry. Amazing. I would bring earplugs next time and stay here again in a heartbeat.