I have been using Air BnB for a few years now, especially for US locations such as Chicago, Boston and New York, however this location in Florence was one of the best! Filippo and his wife Barbara made feel like at home, they did everything for us, last minute check in, late check in, explained main points to visit in Florence, were in contact with us for any problem may arise, explain functioning of the apartment, were with us to review apartment condition, let us check out late! what else can you ask for? I will definitely recommend them to my friends and if I am to be back in Florence I have no option but to stay with them. Thank you Filippo! It was a great experience and great apartment!!!