Gaia was very friendly and accommodating, always readily available and fast to reply via email/ the airbnb message portal and whatsapp. Her apartment is in an excellent location, walking distance to everywhere. We didn't even need to take public transport around! She was very helpful and provided us with a list of places to visit/ popular restaurants/ the nearest supermarket etc. The apartment is lovely, very comfortable for 3 and the aircon is heavenly in the 37 degree heat. We will definitely stay again if we come back to Florence! Thank you Gaia!!