The apartment was perfect for my six day visit to Florence. It is conveniently located within easy walking distance of all the main attractions and has restaurants, a cafe, a grocery store, and gelato options all within a block. The apartment was spotlessly clean and the towels and sheets smelled very fresh. I appreciated the prosecco and nuts when I arrived, as well as the coffee, umbrella, and hair dryer that were provided for guest use.
Leonardo was very friendly and helped me carry my suitcase up the two flights of stairs to the apartment. Although he spoke very little English and I spoke no Italian, check-in felt quite easy. His sister quickly responded in English to every message sent via Airbnb and he gave me her number to text while I was in town, just in case I needed anything. I didn't need to contact them but I appreciated the option.
The bedroom overlooks the street and was relatively quiet most nights, except for Saturday, which is to be expected in a city. The bed was firm (which I like) and the pillows were very comfortable. The shower has excellent water pressure and I never ran out of hot water. Although I didn't cook, the kitchen appeared fully stocked. My only suggestion would be to provide an extra blanket and perhaps a throw pillow for use in the living room and consider offering an extra set of towels. Overall, the apartment was exactly what I needed and I would recommend it to anyone.