Simone was very kind and responsive.
He was also very quick to offer help and go extra miles for me to assist with some difficult and unfortunate situations i experience while i was in Florence.
The instructions to check in was very clear with the video he prepared and the place was great. There were many stairs but most buildings in florence do so it is understandable and it is a great place to stay.
Water runs well with hot and cold temperature and sofa also is spacious that can turn into bed. Overall, amazing place for the value and location. Great cafes and perfume shop nearby.
I highly recommend staying here but please travel light as you need to go up some stairs.