The appartment was really modern, had tons of natural sunlight, extremely spacious, clean, and centrally located. The bathroom shower was also quite spacious. It really made my stay in Florence one of the best! Bernardo was very easy to communicate with and very responsive. Both he and his colleague were always available to assist. The check in process was very easy and seamless. There were also lots of towels and extra sheets, in case we needed them (always nice to have).