Silvia attention to detail really made our stay in Florence amazing. Or train journey into Florence was delayed and she patiently waited for us to show us around the apartment. She provided us with an assortment of breakfast goodies and even offered to take us to the supermarket for some special items we needed for the baby.on our departure she offered to keep our luggage and even drop it off at the train station. All in all Silva is an attentive and thoughtful host.