Sadly, I didn't get to go to Florence because of a medical emergency, so my friend traveled there without me. Here is the review from my friend that stayed in the room: The location was perfect, close to everything you want to see in Florence. I never met Daniela but she was available to answer questions before arriving. Giorgio was the one who showed me the room and he was very helpful. The room was nice and a comfortable size, the only thing was there were no windows. The place was clean and there was ample space to leave things in the fridge or do some cooking, and there is a supermarket just a few doors down. There was construction going on right outside the door while I was staying there, but the noise didn't bother me inside the room. Thank you for everything! Highly recommended!