My family stayed in Nicole's lovely, art & book filled, apartment for a few days in Florence. Apartment is as pictured and in a young, hip neighborhood. Nicole kindly provided us with easy check-in instructions and an extensive list of places to eat & explore. She helpfully came by to check on us and even gave us the taxi companies' number. We would recommend staying in Nicole's apartment when visiting Florence. Just pack light luggage as there is no elevator in the bldg.