Excellent communication with the host. Made us feel welcome upon arrival and helped in all aspects. Casa Ibiscus is in an excellent location and walking distance to all historic sites in Florence. We had the entire apartment to ourselves and the bathroom was perfect. TV, washing machine and WIFI available. Breakfast left a little to be desired, however, a full kitchen was available. I would definitely recommend Casa Ibiscus to anyone going to Florence and would definitely stay there again.