Giacomo is a very kind host, respons quickly, shares tips about Florence. When we arrive he was not sure he will arrive to greet us, but his cohost was there to guide us through everything, she even dedicated half an hour to introduce us with the city and give us tips and tricks on what to see.
Apartment is very clean, private bathroom is just few steps from room, everyhing under key.
On check out he was there to help us if needed and to wish us a safe trip home. Really pleasant experience, highly recommended !