Michelangelo was available and attentive. The apartment is located extremely central and you can reach the most important attractions easily. Check-in and check-out were also no problem. The only issue we had was the air condition in the bedroom that made quite a noticeable noise regularly (every minute). Michelangelo said that it is the entire circulation system and that it could not be fixed. We were, of course, a bit disappointed since we still needed to stay for one more night knowing that it will be difficult for my father to fall asleep. But all in all, if Michelangelo would fix this problem, the apartment would be perfect. It was fairly clean, spacy, and once again: location, location, location.