We had a wonderful stay at Firenze Apartments in Florence. The flat was clean, spacious, and very comfortable with a great downtown location. Samuel & Paolo were great hosts and very responsive to our needs and requests. They provided two keys and have an office nearby. They offer baggage storage for free up to 1230 and will store your bags for a flat cost of 15€ if you need it for later. We had a slight issue at check-in finding the flat, pay special attention to check-in instructions. Florence has duplicate numbers (blue & red) on its streets for addresses that don't reflect in navigation apps such as G.Maps, so pay close attention. I highly recommend this Airbnb!