This is a beautiful home in an excellent location in Florence. Comfortable bed and well decorated and very nice terrace. At night the bedroom faces a street that is quite loud (even with being so high up). It rained heavily and the roof/terrace door leaked a bit, but not enough to be an issue. Very minor. The only major issue we had was the cleanliness and bugs. Dead bugs on the wall, and live bugs (very small ants) throughout the apartment in every room (kitchen and bathroom counters, bedroom). This was an expensive stay so you shouldn't have to deal with bugs when you're paying that much and dealing with a professional rental company.