Su is a wonderful hostess! She really made us feel welcome, suggested great places to eat (We ate at Fuoco Matto, her husbands restaurant which has absolutely FANTASTIC pizza, decor, service, and prices!). The neighbourhood was a great choice for us as it was close to the motorway (we had planned road trips to Pisa and Siena), but was very well connected to Florence city center through a regular train (less than 10 minute walk from apt, and train journey was under 10 mins too). The rooms are as pictured, and were comfortable. Su was easily contactable in case of any issues and she sorted them out immediately!