Alessandra is a very responsive and attentive host, and is always available to solve any issues that may come up. The apartment is extremely clean, spacious and comfortable. It is well equipped and can be a great place for a long stay (we stayed five weeks). The location is perfect, in the less touristy part of town, and only a few minutes from the beautiful Santo Spirito and some of the best cafes and restaurants of the Oltrarno. Would definitely recommend!