Tommaso and Elena were spectacular hosts. Elena met us personally and was quite patient even after our train arrived 45 minutes late. Upon check-in, Elena explained everything in a very thoughtful way and even showed us how to use the washer/dryer combo - something Americans know very little about! The place was very clean, and the shower was something you'd expect to find in a luxury hotel bathroom. The only downside to the stay was the upstairs neighbor keeps the TV on full blast 24 hours a day, and it is located right above the bed. This made it very difficult to sleep because the historic building has thin walls and floors. A small issue of course, because we spent very little time in the flat thanks to the central location!