Very stylish and clean apartment in very central location in the heart of the historic center of Florence.
Michela responded very quickly to our every request or complaint.
The apartment is run by an agency but Michela takes care of communication with them.
Any request for extra towels or coffee is sent to Michela who makes sure the agency wil send someone the next day.
The only event worth mentioning is that during check in, the guy from the agency who showed us around charged us an extra 36 Euro in cash for the municipal tourist tax (3 Euro a person per night). When we mentioned this to Michela she apologized and had them return the money to us the next day.
All in all it is a very fun apartment in the heart of a Florence. I would recommend to anyone looking for a place to stay in the city.