My husband and I spent a week in Florence at this lovely apartment. Raffaella and Michelangelo were perfect hosts and so excited to tell us all about the area. We went to some awesome restaurants based on their recommendations as well as a day trip into Siena, San Gimignano and Pisa, again with their help. The place is lovely with all the amenities you need and located within walking distance of everything yet away from the downtown noise. Everything we needed was in the apartment and just being able to have the flexibility of making tea, and breakfast in the morning was great. We felt very safe here too having to go through three locked doors, there was no worries. This renovated place is decorated in perfect comfortable style yet kept the old world charm of Italy. It's perfect for a couple. Raffaella went to extra lengths to help us get my husband's luggage that was lost upon arrival for 3 days. With my limited ability to speak Italian, she was so helpful in confirming with the courier when it would arrive. My only regret was not having time to visit her store too! Thank you Raffaella and Michelangelo for helping make our 25th Anniversary vacation awesome!