I booked Alice’s place for my daughter and her 2 girlfriends for their post graduation Europe trip. My daughter said everything about the apartment was perfect ! Exactly like the pictures if not better! The girls loved having the extra space and conveniences like the kitchen and washer/dryer. Communication with Alice was very easy. The apartment is beautiful in a secure building - very easy walk to location for all the amazing Florence sites. The girls loved it! Thanks Alice !