This apartment was ideal for us -- well placed, beautifully furnished (like it looks on line), outfitted with everything we wanted, and more. We felt immediately at home, ready to head for intense and wonderful days in Florence. We were happy to discover that the apartment is right on one of the primary bus lines that goes to the main train station, and also a number of the further locations we wanted to visit. Alessandra was very helpful, but was careful not to intrude -- responsive to emails, but not about to be a major presence -- ideal!