We had a wonderful stay in Florence. Niccolo was incredibly helpful and made great recommendations as to places to visit and eat. He also provided a cellphone so that we could call him if needed. The apartment was perfectly located and we could easily walk everywhere we needed to go. We did struggle to get wifi in the bedroom, but it was perfectly fine in the kitchen area, so this was not a big deal. The shutters blocked out all the night sounds and we slept very well here. Everything was clean and neat. Niccolo also very kindly arranged a taxi for us on the day we left. Over all, this was a great experience.