Cosimo was a great host. He contacted me very soon after booking and was then in touch with details just before my arrival time. He was there to meet me at the apartment and explained all the facilities to me. He has folders containing lots of useful information e.g. Restaurants in the area. The apartment is lovely, with everything you would expect to have and the air conditioning is a real bonus. It's in a great location, being close to the railway station and many of the main sights. It's a great place to stay in Florence.