This was such a great rental for our three days in Florence. Yes, it was a little challenge for us Americans to climb three floors of stairs, but the steps are wide and shallow so it wasn’t bad. Easy to bring bags up. Check in was very simple and digital but they also provide physical keys. The bathrooms were modern with great water pressure and hot water. The antique and historical touches really gave a Florentine feel. My parents really enjoyed the use of the kitchen to make their own breakfasts. The beds were comfortable with plenty of extra linens. Heat was great during the winter. Santa Croce is super walkable to most parts of town and much quieter and safer. There’s a super convenient taxi stand at the end of the piazza so I never even had to call a cab, just walk up. And Note Di Vino wine bar on the piazza is also divine! Highly recommend.