Eleonora was punctual and friendly when greeting us. She went out of her way to make us feel comfortable and even provided a crib, high chair and toys for our 22 month old. She offered suggestions on sights and dining. We visited a few of her recommended restaurants and found them affordable and incredibly delicious giving us a insider local Italian vibe. The apartment was spacious and stylish. The air conditioning worked amazing well, we had to turn it down! Location of the apartment was extremely convenient to basically anywhere in Firenze. We walked from SMN train station to apartment. Would definitely return again and stay in this exact place. Thank you to Eleonora!