Kaya was great at communicating and accommodated our check in when our plane arrived late. The location is ideal for a walk to the Duomo, most museums and many restaurants and cafes. The apartment is very spacious for two and the views are great from the terrace. Travel light as the apartment is in the top floor and there are no elevators. The place is quiet and has most of what you would need for a nice stay. We missed having a coffee maker so we had to go out for coffee but this is a great place for our 3 night stay.