Leonardo arrived in front of the house to meet us at exactly the same time we had agreed to meet. He even helped carry up my wife's carrier! He explained thoroughly what the room was equipped with, and went to the extent to share updates on the wifi, since there was a technical issue and someone was already in the apartment fixing it.
He also checked in through messages throughout the stay (2 nights), and therefore I'd say that the experience was great with some amazing hospitality.