I am used to the routine of writing review of my stays. But none has given me as much trouble to write as this one. Part of that is because my stay was not completely problem free. The bulk of the problems I experienced were specifically as I felt the amenities did not match up with what was promised, as least as I read them in English. First, the listing starts off with “Home highlights” stating the following: “Self check-in: you can easily check in with the doorman.” And later, listed as an amenity: “Building staff: Someone is available 24 hours a day to let guests in.“ Taking these two statements together, you might assume you will find a person in the lobby to assist your check-in. But how wrong you would be! Lorenzo has a person who he can call to meet you, but that’s about as good as this gets. In my case, we managed to get in the front door, only to find ourselves alone in an empty lobby wondering what was going to happen next. We arrived only 2 minutes before our scheduled arrival time, and Lorenzo’s assistant somehow either came after us, or did not notice us attempting to get into the front door. After several more minutes of waiting and texting with Lorenzo, I went outside and asked the woman standing out front whether she was Signora Anna who was supposed to let us in. Thankfully it was she, and she took us upstairs. Quicker summary: Sig. Anna showed us the WIFI box, and said to plug it in if we wanted to use it. It’s not a wired connection, but uses cellular service. It requires more than a few minutes to connect up, and several sites just never worked. Another reviewer mentioned giving up on it. Very annoying. Under “Essentials,” bath towels were provided, but only for one bathroom… there are 2, so if you want to use the both bathrooms, you need to figure how to make your limited towel ration work. Under “Dining” you may see “Kitchen: space where guests can cook their own meals.” Now, I’m not making elaborate 12-course meals, but the selection of cookware seems to be purchased from a flea market and selected by someone who never did more than boiling water. The only things present were coffee, a few tea bags, sugar and salt. If you require anything more, don’t expect to find it here. After all this, the kitchen has a nice 4-burner gas stove, but no oven. The kitchen is poorly layed out and unless you are very short, you will be banging your head alternately on the stairs and the microwave oven as you attempt to work at the sink. I’ll stop now as I am really tired of sounding bitchy! I’ve been staying in AirBNBs for years now and this is my ONLY disappointing experience; and ironically the most expensive. Some people have a natural sense of what guests need, but I’m...