I didn't get a chance to stay in this place because something went wrong with the booking and the place wasn't available for my dates. Although this was a bit inconvenient, Chiara was very friendly and helpful. She went out of her way to help find another place and since it was last minute and my payment already went through she was nice enough to meet me at the train station at my connivence and refund me in cash in full. I really appreciated this and it made the situation less stressful. Chiara was very kind and I feel like she would have been a great host!:)