This was our 1st visit to Florence. Irene kindly met us early, showed us around the apartment, told us how every thing worked. She gave us lots of tips as to where to visit & where to eat. The apartment was lovely, very clean. It is positioned perfectly right in the heart of Florence. We could walk to everything easily. And the Tram trip from the airport to the train station was only 1.50 euro. A taxi to the apartment was 10 euro. All in all a great trip - Thanks So much Irene