Check-in and check-out were both very easy. Gibby left for us food and toiletries. She also found us an extra, better chair to work with the computer and exempted us from the city tax because we had already paid it elsewhere. She quickly sent us repairmen to fix a couple of issues −although the problems were only partially resolved. The apartment is quite large. Most rooms face a large area between several buildings, rather than the street, so it is quiet except for traffic in the morning rush hour. It is about a 25 minute walk to the center of Florence, but there is a bus stop nearby and the bus gets you there in about 10 minutes.
The apartment is in the third floor and there is no elevator. Water pressure is minimal and availability of hot water, in particular in the shower, is irregular. It is not infrequent to have to finish the shower with cold water. The furniture, the bed linen, and the blankets are from IKEA or IKEA-like, of the cheapest range. In winter the apartment is slightly cold, because the radiators cannot cope with the size of the rooms.