The apartment has a great location, close to a lot of points of interest in Florence. The communication was great, Annalisa and Leonardo were really helpful.
But the place is way too smal, even for two people. It was hard for us to keep our lugagge opensbecause of lack of space.
The bed is on the superior part of the loft, too close to the roof which was a bit unconfortable. To go downstairs we had to "walk" with our bodies curved, which was exhausting.
The bathroom is also small.