Franco was very polite and helpful to us. His place is a short bus ride from the downtown area so it is very convenient. Maps will show it as walkable, but there is road construction that make's that too confusing. The bus stop is close, the buses run about every 10-20 minutes, and the ride into town is only 5-10 minutes. The downtown area is pedestrian only so that makes the downtown walk very fun and safe. The breakfast provided by France was a good start to the day and we saw some great Renaissance art and architecture. We also took the train over to Pisa one day and it was an easy afternoon trip. Franco's cat was curious but not at all bothersome. The apartment was very clean, and the elevator and bathtub were nice amenities.