Gaia has been great with communication from the first email I sent her inquiring about her home. The apartment is sparkling clean and very eclectic , beautifully designed . Location is priceless to say the least. It’s on the 4th floor, however my husband and I did not mind at all given the carb overload stairs are a gift. Gaia was kind enough to make a restaurant reservation for us as well as provide other suggestions for our stay. Everything is within short walking distance, literally a 3 minutes to Duomo.