The hosts had been very helpful during our stay. They were understanding and made sure that we are properly taken care of before leaving. Nicco also took the initiative to help us carry up the luggages after the walk from the station.
When asked if we are allowed to deposit our luggages after we checked out, they were kind enough to extend our check out timing so that we can smoothly transit on our train ride to Venice. We really appreciate their help and most definitely, they are well deserving of the title of being the SUPER HOST! Will definite recommend to my friends traveling to Florence! :)