Azadeh and Alessandro are the most delightful hosts. From the moment we booked, they extended a welcome to us, and their attentiveness to our needs continued throughout our stay, and included Alessandro helping us with our luggage when we left, and conversing with the taxi driver to where we were headed.

When we first arrived, Azadeh met us at the big front door of the building, helped us with our luggage, allowing us to leave it there while she finished cleaning the apartment. We arranged a time to return, and then she gave us a thorough overview of how everything worked, such as the washing machine, air conditioning, gas stove, and the safe.

The unit was spotlessly clean, and looked as nice as the photos. Azadeh had laundered our linens in fragrance-free detergent as per our request. The kitchen was equipped well enough for us to cook up tasty meals from food we got at a local grocery store about a block away, or the Central Market, a few blocks farther. And the water was very clean - no chlorine at all.

Maps of the city were provided and a large visitor’s packet. In short, we were familiarized with the basics which really helped so much. The location is spectacular with the Duomo right outside the window which we never tired of looking at, or listening to the bells, or faint sounds that carried up from the stone city of a local accordion street musician that we really enjoyed. We loved our stay, and felt safe with the quadruple lock that the front door had, and Azadeh and Alessandro were always available through emails, responding quickly.