This is a lovely apartment in the heart of Florence. Conveniently located within walking distance of the train station. Also an easy walk to most of the “ must see” attractions. Communication was quick and effortless. Emanuel was waiting for us at the apartment for check in as promised. The apartment itself is beautifully decorated and functional with all the necessary amenities. It was great to have access to a washer/ clothes airer 2 weeks into our trip. We had a wonderful and comfortable stay at Eloisa s apartment and will highly recommend them.