The apartment was exactly as described in the photos! This apartment is so welcoming and inviting and really makes you feel like a local! While Ilaria is NOT the actual host, we were taken care of by a gentleman named Massimo who did a great job at greeting and orienting me in the apartment. It's a bit tricky with the arrival since the hosts expect you to call them to let them know you're arriving, but my phone doesn't work in Italy, so this introduced some complications with the timing, but everything worked out in the end. The building is very quiet but some of the neighbors we did happen to meet were quite friendly. The neighborhood is great. Offset from the typical touristy part of Florence, but only 15-20 minute walk from most of the main destinations. Lots of great nightlife, bars, and restaurants not far from here either! Everything you need with a slightly different flavor from the "other side of the river." We enjoyed our stay thoroughly.