We had an absolutely wonderful time staying in Max's Florence apartment! There were 5 of us, my husband and I as well as our 3 teenagers, and all of us had a comfortable bed. Max met us at the apartment and gave us a brief history of the building and the neighborhood, which we enjoyed. We did need to catch our breath and wipe our brows from carrying our luggage up the narrow stairways (built in the 1500s) to the third floor apartment though. The old charm of the apartment (ceilings, doors, and bedroom tile floor) combined with all the modern conveniences made for a perfect stay! Max made sure to review important phone numbers, locations (market for groceries, major sights to see), how the appliances worked and left us a few maps as well. The delicious bottle of wine he gave to us was a special treat. It was great to have a washing machine available to do a load of laundry, too. Traveling during the height of tourist season, there was no way to avoid the crowds when out and about; however Max's apartment was a welcome respite. While it was close to the action, it was also tucked away from it all for much needed breaks. Everything was within walking distance of the apartment. There was a brief thunderstorm while we were in town, and the teenagers immediately noticed the Wi-fi in the apartment was down. Max quickly responded to our inquiry and the kids were back in business, communicating with their friends about Florence. If you want to visit the Uffizi Gallery while in town, I would recommend purchasing your tickets in advance. You don't want to waste your precious vacation time standing in line, since the line is very long. We lucked out with an evening reservation and caught a beautiful sunset view of the Ponte Vecchio from the windows of the Uffizi which capped off a fantastic trip to Florence! Thank you, Max for making our stay so comfortable. It was AMAZING!