Francesca's apartment is in the perfect location to visit the historic centuries-old center of Florence. Any more central and you're sleeping at the Uffizi Gallery... :) The apartment is accurately described as charming, with views over the rooftops. It does have a five-floor walkup, but since you're so close to everything, it doesn't feel so tough.
Our one issue is that we had trouble getting warm water during our stay. We had to take scalding hot and then ice-cold showers on alternate nights. Additionally, we were surprised that we had to empty the bucket next to the AC every night, something that could have been better explained to us before arriving. Francesca was very responsive with messages and worked to resolve the issues promptly, and we recognize that city-wide water pressure and translation issues may have been behind some of our warm water issues. All things considered, we would still stay here on a future trip to Florence.