We loved our one-week stay at Borgo Pinti. The location was perfect, right in the heart of central Florence and an easy walk to the sights of the city, or to the train or bus station. Our room was super-comfortable, so large and with a great bed and tons of storage. The bathroom was HUGE, and there was hot water aplenty. We had a tiny issue with the key, and Andrea responded within half an hour. Couldn't have asked for a better stay and hope to have the chance to return one day to Borgo Pinti. Grazie tanto, Andrea!