This apartment was as elegant and comfortable as it looks in the listing. Plus a lovely view. Spotlessly clean. Extremely quiet. A welcoming bottle of wine. Good beds, good AC, good hairdryer. The well supplied supermarket is just a couple of blocks away and very easy to navigate. The location is superb--a short walk to the important sites, and good restaurants close by, especially Cinghiale Bianco and Casalinga. Alfredo and his staff very pleasant, helpful and easy to deal with. The day before our flight to Italy, Florence suffered a water main break in the neighborhood of the apartment and the water had to be turned off. It would get fixed, but when? Worried, I contacted Alfredo, who was instantly responsive and completely honest about the changing situation. He also agreed that if we had to move because of the water, he would refund those days. In the end the water was restored by the time we arrived, but Alfredo still checked in for the next few days to make sure all was well. This apartment is not inexpensive, but we found it well worth the money. It was our first Airbnb ever--I think we lucked out.