Cristina was great and the apartment was amazing. She met us on the first day as planned and gave us a walk through of the apartment while giving us great local options. The view of the Duomo from the patio was breathtaking. The apartment is quiet and relaxing, but the plaza is only a few steps away. Lots of options for food, drinks and gelato right outside your door. Overall, this was a perfect option for our family and I would highly recommend to anyone visiting Florence.