Our arrival worked very smoothly in spite of us not having a cell phone. Luckily Italians are really kind and after one phone call we were able to settle in this beautiful place. The apartment was perfectly located, and in spite of being so central it was quiet. The neighborhood was safe and our stay could have not been made better: the place was perfect, comfortable, and corresponded to what we had selected. Moreover, Federico went out of his way to make us feel comfortable, which included answering questions and providing an extra blanket: after all, we were coming from Florida to winter-ish Florence.