We absolutely loved this place! Perfect for a couple spending two nights in Florence. Cannot beat the view and the central, iconic location. It felt private and clean, and the air conditioning was a major plus during some hot June days. The cute map of suggestions on the wall was a helpful way to pick some cafes and sights to see without endless Google searching/guesses (we would add nearby All'Antico Vinaio paninis and Pizza Napoli 1955 as really good street/late night food and a sunset BYOB of wine from Abbazia di San Miniato al Monte). Giovanna and her friend Judith we extremely communicative and welcoming. Highly recommend and hope we can make it back some day!