Francesca's place was great, it was super clean and tidy. The kitchen has all of things you'll need for a stay. It was in a great location, right near Santa Croce, a great area in Florence. Francesca and her mum Luisa were really quick at getting back when I messaged to ask a few things about the apartment, and there was a handy book with a list of some great restaurants. I'd definitely recommend staying here.