In many ways this apartment is fantastic: amazing location, very spacious and clean, and Lorenzo sent very clear instructions for check in and check out, and a useful guide to local restaurants and bars. However there were some issues that caused us real problems: we were on holiday with our 2 year old and four month old, and the apartment was listed as having a travel cot and a crib, so we didn't bring a crib for our baby. In fact there was just one travel cot which was hard to find, and the high chair was also hard to find. I had confirmed that we would need both the cot and the crib when I made the booking, and was not told that there was any issue with this. When I messaged Lorenzo on arrival to ask where they were, and to ask about the second crib, I received no response. There was also no response to a question about a paper guide to the apartment that was mentioned in his check in information, but not actually present in the apartment. Lorenzo did finally respond when I messaged him on our last day to say that the public bins to put the rubbish in weren't in the square nearby, and he was apologetic about not having answered my previous messages. He also said that the apartment didn't list two cribs/cots (this is not the case) and apologised for not having answered when I booked. So overall it was a mixed bag: wonderful apartment if you have older children or no children, but the lack of communication and lack of advertised amenities caused additional stress for us.