Small studio style flat. Small high windows without views to the outside in the bedroom and no windows in kitchen has the advantage of keeping the place cool in the summer heat, but the downside is an absence of natural light which we found slightly claustrophobic. There is no hand basin in the toilet room, so you have to go across the hallway and bedroom to wash your hands after using the toilet. Nice decor but the refurb is getting tired and worn in places.
Good location with lovely restaurant a couple of doors away. More like 12 minutes and two block aways from Santa Croce which is convenient but not exactly two steps! There is a handy supermarket located there.
The door has a security catch on it which we chose to use. We were very thankful for this as on our 3rd day we were abruptly awoken at 8.25am to the door crashing open as someone attempted to enter the flat. The security bar prevented them actually getting in. We then heard loud voices that we didn't understand, knocking and constantly ringing the bell. It was alarming. We checked our emails at 8.30am and our host had just that moment emailed us to ask if we could vacate the flat for an hour as the building management needed to get in to 'sanitise it'. We were given no forewarning that this attempted entry was going to occur, or that the building management held keys.
We responded immediately to the email stating that we were naked in bed and could not vacate immediately as we would be getting ready to go out over the coming hour. We requested reassurance that no-one would enter the flat where all our valuables and personal effects were should we need to pop out for breakfast. We got no response for over an hour.
Although we eventually received reassurances that we would experience no further intrusion, no-one should experience someone attempting to enter their room at 8.30am whilst they are laid in bed. Had we not used the safety catch we would have awoke to a stranger in our room with no understanding of what was going on.
It is not a reasonable request or expectation that paying guests vacate the flat for an hour at 8.30am without notice. It was evident our hosts had made this arrangement with the building managers and had failed to communicate it to us until after an attempt to enter the flat had been made. This is simply unacceptable and overshadowed our day.