My mum and I stayed at this airbnb and were quite disappointed. Many things in the airbnb listing were not accurate and others were of poor quality.
The listing states cooking basics as well as dishes and silverware are included but this was not the case. There was no cutlery, no pots, no pans and nothing else to even cook a basic meal with. All that was provided was three small teacups with saucers. The stove doesn’t work, the hottest it could get was tepid at best (you could put your hand on it and be fine). We wanted to cook some pasta we bought but the stove doesn’t get hot enough to boil water.
The listing also states the apartment is on the third floor with no elevator, however, it doesn’t mention that there is also a small staircase inside the apartment itself. This is quite narrow with a turn at the end, making it very difficult to get up with a suitcase.
The wifi in the apartment was shockingly bad. It was extremely slow and barely worked, the worst at any airbnb we have stayed in.
The bathroom also wasn’t the best. The water pressure in the shower was very weak. My mum and I are average height and anyone a bit taller than us would probably have difficultly in the bathroom as the roof is quite low in the shower and it is a very confined space with a poor layout.
However, while there were these negatives, the apartment was in the perfect location, was clean and a good size for one or two people. I was ill for the first couple of days we were staying in Florence and Diana was quite helpful in providing information we needed, such as the number for a home doctor service and taxi. The check in process was easy and professional, and we were also able to leave our bags with Diana prior to check in.
Overall, we would not stay here again and would not recommend it to others.