Communication with Daniela and her friend Federika was very easy before and during our stay. The apartment was clean, comfortable and very pretty. The little kitchen was cute and handy and the shared small dining room was cute. The bathroom was also very clean. We were only there one night to sleep so we really weren't at the apartment very much. Being right across the street from the Museum with the David Statue was so convenient. We enjoyed our stay in Florence and would recommend Daniela's apartment.