Manola checked us in. She was extremely nice and showed us everything we needed to know. The apartment is very clean and very cute. There are only two downsides, one is that it got very hot during the night and there aren't any fans and the other is that there is some noise in the street below with Vespas driving by. Otherwise it is in a fabulous location: safe, within walking distance to all the sites, and close to great restaurants and even a brewery. We had a great stay in Florence. I would definitely recommend this place to everyone!