We had a great time at Nena's place! She was very welcoming and friendly. She was very available to meet to any hour fitted us even we have changed the arrival time due to transport means matching.
She very kind explaining us how everything works in the house, where are different attractions and stores located, and very patient in answering all our questions. She let us a bottle of water in the fridge (even the tap water is drinkable) and also several juice bottles. The kitchen is very well equipped with everything you need to cook (utensils, oil, vinegar etc.)
The day we left she let us keeping our luggage in the apartment until we had our train back to Bologna.
The apartment is located in the old center of Florence very close to most of the attractions so we did not need any transport mean to anywhere. A convenience store is just a few minutes away and also other stores very near.
The apartment was facing backyard and very quiet, very nice decorated and comfortable, sparkling clean, very comfortable beds. In the bathroom everything works excellent and is very clean. (It also has a window). The garden was amazing with all the colors of autumn leaves. The windows have drapes and also external blinds which help make pitch black in the night if you need it.
The apartment is warmed with hot air by a central heating system, works well and gives the place a very comfortable temperature.
Nena kindly offered to bring us more blankets if we needed (even asking us the second day in the morning) but is was not necessary.
Whenever we're back in Florence we'll stay here again.
Highly recommended!