The guy who received us was punctual and kind.
The house is not that big but enough for 2 people. It takes 10-15min to the duomo.
In the stairs and in the bathroom there was a strange smell that persisted the whole time.
During the shower the hot water disappeared so we contacted the service to fix the problem.
The contact service is really good and fast.
If you are going to stay for few days in Firenze this house is fine.