This was not my first visit to Florence, however this apartment helped make it my most memorable visit.
I did not meet with Patrizia during my stay; rather Paolo was my primary contact. He was regularly in contact leading up to my stay, with helpful videos and ideas about museums and reservations. My connecting flight was delayed, resulting in a later arrival than anticipated, but we remained in regular contact throughout the day and he was on site to greet us.
Paolo not only let us in and showed us around the apartment (and pointed on the fresco in the stairwell of the building - bonus!), but he was ready with wine and a snack to revive us after our long journey. He then shared maps of the neighborhood with suggestions on the best markets, restaurants and popular sites, as well as details on nearby pharmacies and important numbers in case of emergency. He made sure that we were comfortable and had our most urgent questions answered before he left. He was a gracious host.
The location cannot be beat, and the apartment is charming. I was traveling with a friend and, prior to arriving, was worried that we would feel cramped. I am happy to report that the apartment was spacious and easy to settle into. By the end of the week it felt like home. We ate some meals at the apartment and found it to offer all of the equipment needed (pots, pans, knives, dishware, etc.). We used the bedroom and one of the pull-out beds in the living room, which my friend swore was as comfortable as any standard bed she has used.
Every inch of the apartment was immaculate. There were two televisions and a broad assortment of movies and books, though we used none of them. It was much more interesting to explore the city.
Paolo kindly arranged our taxi to the train station at the end of our stay. Checking out was easy - we tidied the apartment and closed the door. We were sad to leave.
I give this apartment and host the highest recommendation possible. We were comfortable, safe and located in the heart of Florence. Do not hesitate to book this property!