We can't say enough about our great experience with Francesca and here home. She met us as we arrived and gave us a bottle of wine and fresh grapes. She took the time to tell us about the city; what to visit and recommendations of where to eat. She gave us here phone number and offered help any time. The apartment was very nice, just as pictured. The backyard garden was beautiful. The location is good, next to a taxi stand - but we walked to most of the sites. If we go back to Florence, this is where we will stay!