Susy is a spectacular host. She responds very quickly to any questions and was so helpful to us when we arrived! The location is about 20 min bus ride to the center and you are in a very safe neighbourhood. The view from her place is also beautiful. It’s definitely nice if you want to experience living like a true Florence residence. Her apt is on the last floor (3 flights up) we had hand luggage only and found it no problem and got use to it. Everything was what I expected from her listing. All amenities were so helpful especially the washing machine :) Beware of a few mosquitos who may sneak in through the windows (there is netting up outside the windows and she provides deterrent plugins which is so helpful) but you will find those buggers anywhere you go in Italy. Susy also helped call a taxi for us to the airport when we left! Happy to have met her, amazing hospitality :) I enjoyed my stay very much.