The room had everything I wanted and was in a perfect location. When my luggage did not make my connecting flight the host lent me a jacket for the evening and helped ensure the airline knew where to deliver the luggage. He also took me to his home for a cup of tea and biscuit and arranged for taxi to the airport when I departed. They had several useful suggestions regarding sites to see, places to eat and where to find craft beer. This was an outstanding visit!