Frederik and Annarita were the perfect hosts! Throughout the reservation process, Frederik answered all of my questions. Upon arrival they greeted us and showed us around the apartment and made themselves available during our stay for all questions. They also had small breakfast items for us and our children which was wonderful. Upon the day of our departure, we had an issue with our taxis and Annarita personally helped us get to the train station. Both went above and beyond our expectations! The apartment is in a perfect location to walk throughout the pedestrian area of Florence - very close to shopping and restaurants. We felt extremely safe walking in this neighborhood, regardless of time of day. We rented the entire apartment and it was perfectly set up to accommodate our entire family. The apartment was spotlessly clean upon our arrival and exactly in the condition as shown in the pictures. Our only issue was two of the bedrooms on the street side had some late night noise from party goers and early morning chimes of the church bells. Overall this apartment is in the perfect place to explore Florence and the space is wonderful for families to spread out but still enjoy time together!