My husband, two children, and I stayed at Patrizia and Paolo's apartment recently. Paolo is the nicest, most informative Air Bnb host we have ever met! He was in contact with us even before we arrived in Florence, providing us with information about check in, transportation, and tips on what to see, among many other things.
On our arrival at the apartment, Paolo greeted us and helped us with our suitcases. He had snacks and drinks (bottled water and juice) ready for us, which were a nice treat after our long journey during the day, and which we enjoyed while he told us about the history of the apartment and oriented us to Florence and what to see and do. He also left various snacks for us to enjoy over the next couple of days (cookies, crackers, fruit, etc.).
The apartment was large, spacious, and clean (exactly as shown in the photos) with a separate bedroom and a pull out couch in the living room. It was the perfect space for our family of 4! There was a full kitchen, laundry machine, and even a library of books and videos! Wifi signal and speed were good. There was enough hot water for one or two people to shower at a time, so we spread out our showers over the course of our stay (some in the morning, some in the evening).
The apartment was centrally located and within walking distance to various sights (including the Duomo), shops (including a supermarket), and restaurants. In addition to the tips Paolo provided during our meeting with him, there was an informative and helpful binder he put together for guests that we frequently referred to. Paolo himself was available by "What's App" and quickly communicated with us when we had any questions.
We had an absolutely amazing time in Florence and that was, in large part, due to Paolo and our stay at his apartment. Without a doubt, we would stay at his place again in the future and highly recommend his apartment to anyone looking for an apartment in Florence!