We had some last minute change of plans and decided to stay in Florence again on our last night in Italy - and we couldn't have chosen a better place to stay! I've actually stayed with Luca and Abla before and they are still the same wonderful hosts. We stayed in a different apartment this time, and it's located on a beautiful pedestrian street very close to the train station and also the river! So perfect home base for sightseeing and walking around Florence. The building exterior is gorgeous and the apartment feels very safe. It's very new inside and comes complete with anything you might need, including a coffee maker and pods which we REALLY appreciated! It's true that there are a lot of stairs, but this is common in Italy; just a fact of life and not something that would deter me from staying here. They have free luggage deposit at their office and that alone is worth it, because traveling with a lot of bags can be a big hassle when you're in between cities and check-ins. Everyone at the office was very helpful and went above and beyond what was required of them. Would definitely stay with them again when in Florence and will hopefully have more time so I can book a tour with them! They are seriously the nicest people!