The tiny apartment was perfect for our 3 nights in Florence. It had everything we needed (including maps, converters, 2 bottles of water, a bottle of wine and opener, etc.) and was exactly as described. The quality of the fixtures/furnishings are noticeably better than what you get in the average apartment, and everything felt very clean. The memory foam bed and pillows were amazing and wonderful to come back to after long days on our feet. Nermin was waiting for us when we arrived, she was very helpful and kind to give us recommendations on the area.