We had an amazing time staying in this apartment. The pictures do not give back the real size of the place. It is massive. The communication with the hosts were amazing. They were really flexible about our check in even though our flight was delayed there was no issues for them to help us checking in. The apartment was spotless on our arrival. One night we had a power cut that was solved within minutes. We only had to give them a call and they were happy to help in the late hours. I can highly recommend this place to anyone who wants to enjoy themselves in Florence. The apartment is central located and everything is within walking distance including the sights, food stores, restaurants and bars. Our check out experience was also great because we could leave our luggages in a safe place after 11am to pick up later when we had to leave to the airport. Thanks so much for everything again!