If I could give this apartment a 10 I would. We stayed for a month and loved every minute. The apartment was spotlessly clean and felt more like a small house rather than an apartment since it is on 2 floors. The rooms are spacious and charming and the kitchen is well stocked with pots, pans, dishes...etc. The neighborhood is wonderful. It is on a quiet block around the corner from the Piazza Santa Croce where you will find wonderful shopping, restaurants, leather shops, pastries and gelato. You can walk to anywhere in the City from the apartment. We loved being in the Santa Croce neighborhood which is bustling with activity but quieter than the busy Duomo neighborhood. Patrizia and her brother, Paolo, were very responsive and great communicators before and during our stay. I hope to stay in this apartment again the next time I'm back in Florence.