Chiara is caring, she provided what I needed at once when she sensed it, before I requested. I did not have chance to talk to her too much as she stayed at her room most of the time. The room is spacious and clean, bed is comfortable. For others reference, Seems there's no lock in all rooms including bathroom, and big noice from street construction downstair as it start from early morning everyday during my stay. Those do not mind these, like me, you'd like staying at home here