We loved our stay! We were greeted immediately upon arrival even though we at the last minute had to change our check-in time. We really appreciated the flexibility! The sofa bed was already pulled out for our 3rd guest! The flat was plenty of room for the 3 of us. We absolutely loved the lay-out and our view of the Duomo. Our favorite part was the terrace with an amazing view! We spent time out there every evening while enjoying wine. I would definitely recommend!