This was a GREAT place to stay. Lorenzo (Marusca's son?) was at the apartment when we arrived. He helped us carry our bags up the stairs, and then showed us around and showed us how to operate all the amenities. He then spent 30 minutes with us pouring over a map marking his favorites. Everything in the apartment worked as expected. The BEST part of this great experience was the balcony. It is exactly as depicted in the pictures. And, since it is north facing, it is great to use both in the morning and the evening. If we were ever in Firenze again, this would be a first choice of where to stay.