The location is very nice. It's near all of the interesting sights to visit but on a quiet street so it's a nice place to stay. There are a number of steps to get to the apartment but they're wide and easy to use. Check-in and access with the codes is very easy and handy.
Nicole was super quick to respond to any questions or issues. She provided good information and lots of good recommendations on restaurants and other places. One area that could be improved is more information on using the lights and other systems in the automated apartment.
We had some issues on arrival with not finding all of the expected supplies for our stay. Nicole worked quickly to rectify it and take care of us.