The moment my family and I walked in the main door of the building, we felt at home already. Hamid welcomed us with a huge smile while managing the departing guests, and also trying to contact the cleaner before we officially check in. He provided a map with directions and tips on where to visit Florence, even the best gelaterias to try out. The place was huge for a European apartment, I must say, and it had more than enough space for my family of 6. It was accessible to literally everything around Florence! We especially loved the fact that it was only a 5 minute walk to Mercato Centrale, and only a 10 minute walk to the Duomo! My younger sisters never wanted to leave his place because it was truly relaxing. I think the best part about the apartment is that it has air conditioning for EACH room- this was absolutely perfect for July weather in Italy (the daily weather ranged from 80-95 degrees Fahrenheit), and totally made up for the lack of elevator access in the building, which is understandable since it's a very old building. Hamid has been the best host for my first Airbnb stay- easy communication, very kind and gracious towards his guests, and most of all very helpful and accomodating. Will definitely stay here again.