Our host was very easy to communicate with. My shower drain was clogged and I let him know and he camer as soon as possible and got it in working order for us. He had a helpful guide on places to go. The apartment was super cute and the beds were very comfortable! He left us a bottle of water chilled in the fridge. The location is a little far away from the center of town but still very easy to access everything and definitely worth the price. Highly recommend!