Our family of 4 recently stayed in this great apartment located in a perfect spot to explore Florence. We were met by Luca at the time specified and he was also very helpful in orienting us to the city. The only negative thing was that we did not stay here long enough! Overall a great place to stay for a small group or family and a great launching place to explore all the key areas of florence! Will definitely stay again if I am lucky enough to come back to Florence.