The Blue Sky apartment was accurately pictured and accurately described. It was clean and comfortable, and had all of the amenities we needed (hand soap, paper products, kitchen utensils, a laundry detergent pod). The location was also perfect - between 5-15 minute walk to all major tourist attractions and the train station. The only distinction from the description was that the bed appeared to be a queen size, not a king as listed (perhaps this is due to differing US bed sizes?). However, we were perfectly comfortable. Additionally, Mariangela was responsive and friendly. A couple of weeks in advance, she provided all the information necessary to find the apartment and meet her, and she sent another summary to confirm a few days before I arrived. She was easy to reach and agreed without hesitation when I asked to meet an hour earlier than scheduled. She immediately picked up the heaviest suitcase to carry up the 2 flights of steps and gave us an orientation to the apartment. Mariangela provided all the information for the apartment we would need, and showed us the laminated booklet with additional information we may require (how to use the washer/dryer, internet access, local restaurant and grocery information, etc.). When I had a couple questions mid-visit, she responded quickly with all the requested information. She also let us keep our luggage in the apartment on the last day for a couple hours past checkout so we could continue to enjoy the city until our departure.
Overall, I would easily recommend the Blue Sky Suite for a stay in Florence, and Mariangela was a kind, professional, and responsive hostess.