The accomodation was close to stops for the bus and tram however you need to know where you are going. The host was not very helpful with directions to town or how to get to the accomodation. We were greeted like we were a burden and the host was very impatient in her communication given the fact that we had no experience in Florence . We were a group travelling throughout Italy and compared to all the other hosts we met and accommodations we stayed at, florence was our worst. Perhaps the host may have been great in the past but that certainly was not our experience this time.