The host, apartment, and location were all excellent!! Claudia helped me email some important documents which was above the call of a host and that saved me time from going to a Mail Boxes. The apartment was beautiful with 2 garden areas and lots of light. The rainshower was fabulous and the large open kitchen area that opened up onto an outdoor eating area was perfect in which to cook meals. A few block from Palazzo Pitti the area was quiet with good restaurants and grocery stores nearby. Would definitely stay here again. Highly recommend this apartment.