Pamela is beyond expectations. Her apartment is wonderful but she is the difference maker. If you are looking for a place to stay in Florence this location is difficult to beat but Pamela makes it a step above. From making sure my 86 year old grandmother made it to the apartment ok (after meeting us at the garage no less and guiding us to the apartment) to great tips about our time in Florence, Pamela would be worth staying with even if the apartment weren’t so amazing. We cannot say enough wonderful things!