Save yourself some time and stop looking at any other listings in Florence, this is the one for you - I almost want to keep the place a secret for myself. The location is amazing, you're within walking distance to all the main attractions as well as bars, restaurants, supermarkets and more. The apartment itself is on the 2nd floor of a traditional building (shared with two others, one below and one above), the photos are completely accurate as the place has very recently been renovated so everything is brand new. The bed is super comfy, there's Netflix and Amazon Prime on the TV, the internet is great, the kitchen has everything (again brand new!) and the shower is lovely and hot. Jonny handled our check in, he is great! He thinks his English is OK (it's actually perfect!), he answered all our questions and was very accommodating around our arrival time (we just had to give him an hours notice). There's a really useful folder in the kitchen with lots of recommendations and advice, plus Jonny is always available on WhatsApp/Text. The only negative for me is that we didn't stay longer, we really were blown away by how good it was.