Pro:
The apartment is about 20 min away from the center by tram. Very clean, comfortable and modern. Graziella was super helpful with any questions we had.
Con:
The reason I did not give 5 stars is due to the lack of air conditioning. I reached out before booking to check whether AC was working properly and was told "Yes" However, when we got to the apartment, it was clear that the single AC unit was not enough to cool the whole place. I am unable sleep comfortably when the room is warm and the master bedroom definitely gets very little cool air from the AC which is located in the hallway.
Also, the bath towels were very rough but that's a minor point.