Barbara’s apartment was well located for ease of access to the train station (<5 minute walk) and easily walkable (within 15-20 minutes) of many Florence highlights. She was easily accessible via WhatsApp throughout the stay and offered recommendations for several local restaurants, grocery stores and markets. The apartment looked like the pictures and was clean and functional.
Of note, there are a significant number of stairs if you have mobility issues and there is someone in the building that smokes, so there were times that the cigarette smell would enter the apartment.