The house was big and appeared as the photos. The decoration was also exquisite, and it felt luxurious, like living in an art gallery.
However, the photos failed to include the basement, which was a surprise to us. Furthermore, we were told to "just ignore it, there's nothing there",
The kitchen was slightly lacking in amenities, with no tablecloths to clean up making it inconvenient. The washing machine was useful. Internet was slow, and we couldn't get help to improve it.
Though it is not an expectation, the hosts were not as warm as we had hoped. We didn't communicate much with the hosts as check in was done by a 3rd party, and he was unable to answer our queries. The hosts did not provide a list of recommendations of food places or tips around Florence, which made it harder for us to adjust to and enjoy Florence, although we did manage to do so ourselves eventually.
The location was very convenient, near many good restaurants, and a short walk away from the center