Erika's apartment is just as the title suggests - charming! Erika greeted us upon arrival and made sure that we had everything we needed. She was polite and friendly and willing to offer help and even left us a bottle of wine to enjoy. The apartment was comfortable and is beautifully decorated exactly like in the pictures. It is well within walking distance from the major attractions that Florence has to offer and there are many nice restaurants and cafes just around the corner. Would definitely recommend this apartment to anyone looking to stay in Florence!