Lorenzo was very good at responding to our inquiries. His apt was clean and had everything we needed. He met us promptly after leaving the train station which is a 25 minute walk or a 5minute taxi ride. There is an elevator in the building, but the apt is only on the 2nd floor. It's a very quiet building; we never saw anyone during our 2night stay. The apt is located in a quiet and very scenic residential area approx. 20-25minutes walking to Florence Central. Taxis are not avbl and are generally not hailed on residential city streets, yet we tried our hardest! They are, however, driving in&around Central Florence near the hotels, sometimes with their lights on or off depends on how they feel. There is a convenient pizza shop on the corner near the flat, about 1 minute walking. It has great pizza, soda, and you can buy bottles of wine! This flat is a studio, very compact, and perfect for what we needed.