Francesco is clearly experienced in accommodating guests at his extremely well kept appartment - which is in an excellent, central location. On our arrival, while we waited for the apartment, Francesco pointed us to the excellent Mercato Centrale and then kindly picked us up at the station. Francesco helped with our bags, showed us everything we needed in the appartment, provided wine, pointed out some Florence highlights and even booked us dinner. Keeping in touch throughout our stay was a touch we really appreciated.