Luisa and David’s place is a ~15-minute walk from the centre of Florence. Communication with Luisa was great throughout, and she and David kindly helped us with our bags when we checked in. The apartment was exactly as described - they also left us a bottle of bubbly and panettone to celebrate Christmas, which was very thoughtful. The only issues we encountered during our stay were the pillows, which were a bit lumpy, and the noise from the neighbours (particularly early in the morning), but these were minor inconveniences in an otherwise pleasant stay. Grazie Luisa and David, a presto!