The flat is beautiful and interesting with plenty of space in a vibrant part of Florence. BUT, for two out of the four nights we stayed there we couldn't make the air conditioning in the upstairs bedroom work. It was unbearably hot and so one of us had to sleep on the floor in the living room. Alfonso lives in the connecting flat and it would just have taken him less than a minute to pop in and turn on the power for us. We were really disappointed when he didn't do this and Rebecca told us to open some windows instead.