We chose this apartment for many reasons and upon arrival we we're more than happy with it!! Chiara is really nice and response quickly if you have any questions or need assistance with anything. We arrived a little later at night by car and she arranged for her mother to meet us at the apartment. She was really nice and even offered to wait for us so we could come around with the car and take her parking spot so we'd be in a good spot for the week, just in front of the place. Location is amazing, 5 - 10 minutes walk from the Duomo and the centre of Florence, really nice neighbourhood, away from the center city noise. The apartment is lovely and spacious with lots of outside light! Great little café/pastries just at the corner street of the apartment to start your morning before heading out! I highly recommend this place and if I ever come back to Florence, this is definitely my first pick! Thanks for everything Chiara!