Gibby's place is just like the pictures, clean, bright and well decorated. As others have mentioned she was very helpful carrying 2 very heavy bags up several flights to the apt. for us. As in most cities parking on the street was a nuisance and in an overnight lot expensive. Best just to take the city buses into and around Florence with the stop within a short walk of the apt. Also near restaurants and shops. Only negative was the lack of hot water in the shower. Otherwise a great place to stay in Florence.