We had a wonderful time while visiting Florence and one of the main reasons was the amazing location of this apartment and the thoughtfulness and helpfulness of Gianfranco. We highly recommend this apartment if you are planning a trip here. Gianfranco thought of everything.....from having coffee available for us in the morning, to a nice welcome bottle of wine. He is very responsive to all questions and messages and he even helped us get a taxi for our departure. We miss him already!!