Ninna was a great host, she greeted us when we were there and had no trouble communicating with her. She welcomed us with wine and sweet bread. The place is comfortable, clean and has all the amenities needed, full kitchen, multiple bathrooms, great air-conditioning, lovely patio and balcony. Close walking distance to all the sites and museums and the market and not to far a walk to the train station. I would recommend this place highly to anyone who wants to have a nice, feel-at-home stay in Florence rather than a expensive hotel. Hope to stay there again...Thanks Ninna!