This is really a special place, and I don't usually say something like that. From the moment you open the door to the building, this a special experience. You have the keys to a massive wooden door to what used to be a palace. The people in the plaza having dinner will be jealous of you getting to open such a door. You then get to go through a giant gate in the courtyard. I wish I could add photos to show just how magical the view is of the Palazzo Vecchio. You also have a view of the Duomo from the shower, which is pretty amazing way to get ready. I have stayed in some of the nicest hotels in Florence and none of them have had such great views. The apartment is in a great location to see all of the major attractions. The space itself is very nice and well kept. The air conditioning was wonderful on hot days. There is an elevator to the top floor and then just a small flight of stairs to the apartment. The apartment itself has a spiral metal staircase up to the sleeping loft.
Eletta met us outside of the apartment and was incredibly helpful. She was there on time and made sure she was available to be contacted throughout our stay, evening arranging for a taxi to pick us up after we checked out.
I cannot recommend this place enough if you want to have a really unique, but also comfortable stay in Florence.