Massimo had a private appointment and couldn't greet me, but she did everything possible to ensure that my check-in was smooth, including providing me with the necessary codes for the doors. There are a number of rooms available in this B&B, and although mine didn't look like this, there was absolutely nothing wrong with it. The building had an elevator and air-conditioning - and I was very grateful for both. Location to train centre was fine. A breakfast basket was provided in the room, with coffee and tea making facilities. Two bathrooms were available, and these were both clean and tidy.