I stayed at Carmine´s for 3 days and I had no problems at all. My train was late and nevertheless I had no issues with the check in. My check out was not confirmed until the last day, but as I solved it quickly, we did not have any issue. The place is big and very comfortable. Excellent to go with boyfriend/girlfriend. I enjoyed the location as it is very close to the train station, so moving with the luggage was not so hard. It is in front on the local market, and that combined with a comfortable kitchen, makes it ideal for foodies. Internet service worked fine. I shared the apartment with 3 other people, very nice indeed. We even went to the the cinema together. Carmine is a good host, discrete and always present to answer your questions. Everything was clear since the beginning and remained as such until the last day. The place and services are totally accurate as described in the profile. A short but nice visit to Florence indeed. It was my first travel, so far and alone, so I was with my eyes quite opened. Believe me that this place did not defrauded me. Thank you Carmine!