Pros: Excellent location - centrally located and walkable to all the big sites in Florence. The apartment had lots of space.
The check-in/check-out process was easy and seamless, and communication with the host was amazing!
Cons: The apartment did not look as nice as it did in the pictures. There was construction on the floor above the apartment that started early in the morning and was quite loud. The apartment was fairly clean, but was missing some basic amenities (ex: coffee for coffee pot, covers for duvet, etc.)