One of the nicest AirBnBs we've ever stayed at! The apartment was clean and very quiet. It felt so light and airy, and was decorated so cute! We felt like we were truly guests in someone's home. Very comfy bed, and the balcony is also wonderful - we enjoyed evenings with wine and mornings with coffee in this lovely space. Karen and Raffaele were an absolute pleasure, offering us many suggestions for where to go, and we loved their recommendations. They were available for our every need. At one point, we inadvertently shut the hot water off (oops!). They came over right away to fix it and were so kind about it. Thank you, K&R for a wonderful experience in Florence!