Our family spent a week here over thanksgiving. Apartment was very spacious and the room with the frescos- breathtaking. Big bedrooms and bathrooms- modern appliances. Easy to use the heater and not an issue even when the weather was cold. Check in and out was very easy- on time and responsive. We were able to easily walk to all destinations in Florence - everything within a 20 minute radius. As this is a rental, remember to bring your own shampoo/conditioner/soap and you may need to purchase extra toilet paper- not an issue there is a mini mart just across the street. If we were ever to stay with a big group in Florence we would book again!