Our stay was awesome. The host was friendly, responsive, and helpful. He communicated with our driver, met us at the door, gave restaurant recs, gave us a tour of the home, and replied instantly with a solution to solve the one issue we had during our stay (the need to have linens provided for a sofa bed). The home is beautiful and spacious. The location is unbeatable. The only issue is that there is some street noise at night. A white noise machine or app would solve the problem. We would recommend this property to any friends traveling to Florence in the future. It was perfect.