I must start by mentioning that Angela was very helpful from the day we booked our stay. She was prompt with communication, speaks english fluently and provided information on how to best explore Florence. She had some amazing recommendation for food. The place is very close to Santa Maria Novella station and make it a great choice for anybody to stay. It is decorated with beautiful paintings made by her. Things to note - avoid heavy luggage and neighbourhood gets noisy sometimes. Our stay was pleasant as we had no problem with above mentioned things.