I assure you she will have the last word on any honest review. Take a look at ANY criticism in reviews and her accusations are always the same, I have many perfect reviews, the person cannot operate wifi or AC or even the door key, or a flat out liar. Never reflecting on good service or improvement. Her responses cannot be denied to reviews take warning in this fact and be weary of how she becomes. I have reported to Air B&B for the threats and do not appreciate the accusations.
Location is amazing. Value is great. Cleanliness was horrid. Mold in shower, hairs and filth on floor. Soap scum in sink. The lamp shade over the bed drops dust bunnies while sleeping. Obviously not cleaned after last person or the lowest cleaning standards possible. My 12yo daughter was disgusted to have to shower in that. It was a late check in and nothing could be done. AC is inadequate to cool the room and the vent doors are broken blocking any airflow. I brought these things to hostess attention after checkout since it was a short turn and burn trip from Venice where I was already maintaining a room. She ghosted me after I showed her pictures and proof. I requested the 25 dollar cleaning fee be returned and she became irrational. She started with threats and calling me a liar and I hadn’t even left a review because I thought she would appreciate the feedback for the cleaning service. Linens were clean and crisp on a bed that could not stand steady with a 100lbs 12yo girl.