Carlotta’s place was a great stay for us while in Florence. It’s about 5 mins from the train station and about a 15-20 min walk to the city centre which is not bad when you walk along the Arno River and get an awesome view of Ponte Vecchio. We were greeted at the apartment by a friend of Carlotta’s whose name has sadly escaped me but he was very kind and helped us up the stairs to the apartment (there’s 2 flights of stairs and no elevator so please keep that in mind). I would not recommend this house for anyone who has mobility issues and also for smaller children as the staircase going up to the bedroom is a bit tricky and the gaps in railing once you get to the top are big enough that it could potentially lead to an injury. Besides that, it’s a great house for your stay in Florence!