Ilaria is an awesome host. Her friend, Grazia, met us at check-in. They were both extremely helpful. We asked about luggage storage and she figured it out for us and told us where to go. Ilaria is great with communicating, always quick to respond. We were given great suggestions for places to visit and restaurants. The apartment is adorable, very clean and updated. You have views of the Arno and it's right next door to the Uffizi. Easy to walk to everything. There is some street noise, so if that bothers you at night, I suggest bringing some earplugs. Other than that, everything is perfect. You will love this apartment!