This was such a beautiful apartment located close to the duomo in Florence as stated. It was easy to get the keys for check in but, please be aware that this apartment if on the fourth floor WITH NO ELEVATOR! This could be a real problem for a person who is unable to climb stairs or, is unable to carry a suitcase up approx 70 steps. However, if this is no problem, then the rest is fantastic. Well appointed, spacious and clean, far far better than a hotel experience. The apartment felt bigger than appeared in the images. Highly recommended.