Simona has thought through everything that a traveler would want. Well appointed bedrooms, beautifully decorated and spotless space, an exceptional guide to restaurants and sites, and even the reminder about the taxi phone number. It's well stocked with teas and coffees and not just a washer, but a dryer and dishwasher! The layout is lovely and the location is excellent. She communicated quickly and with great kindness to all questions and provided seamless check-in information. She's an excellent host and this is definitely where I hope to stay when I return to Florence. Thank you!