We stayed in this apartment after spending a few days in another Airbnb apartment in Rome (my first experience). Christina was waiting for us at the apartment when we arrived from the train station. She had other guests arriving just after we did, so she was a little rushed, but she still covered everything graciously. The notebook on the table in the living room is full of useful information about places to eat and things to do. We ate at a couple of the recommended restaurants (Trattoria Vittoria and Trattoria 13 Gobbi). Both were very good, with the latter winning the competition.
The apartment is not in the heart of Florence, but it's easy to get there. The tram has a stop that is only a couple minutes' walk away and three or four stops will put you where you want to be. It's cheap, but it's hot! We took taxis more than we used public transportation because of our travel group, but they are not cheap. It feels like you're being exploited as a tourist when it takes as long as, or longer, to get home in a taxi as it took to walk there. That is likely because of all of the one-way streets, but still.

The apartment is clean, comfortable and a short walk from whatever you need. Christina was helpful and very kindly arranged an early morning taxi for us on our day of departure after we had some difficulty doing so on our own. We all liked Christina and I would work with her again.