This was my first experience with airbnb and it was flawless. From arrival to departure, it was very easy. The communication with David was great and because he made it so easy, I wanted to go above and beyond for david with the following guests that were arriving a bit early and had the opportunity to meet. The flat is really well situated in a coll and hip neighborhood with great shopping, bakery and coffee spot. If I go back to Florence, I am definitely reaching out to David again.