Monica was an outstanding Superhost! Her apartment is absolutely beautiful and in a fantastic neighborhood which makes you feel like a local! Her communication is prompt and very thoughtful. My husband and I thoroughly loved staying at the Turtle House! She has a beautiful back yard with box turtles- hence the name. My husband was able to pick and eat fresh pomegranates from Monica's trees! There is a great patio area. Monica has thought of everything a visitor would need from a basket of fresh fruit and a great bottle of red wine to milk and water in the refrigerator to begin your stay. The bikes were great for a beautiful ride along the Arno River! We have stayed at several Airbnb apartments and Monica's is unrivaled for her attentiveness, cleanliness, attention to detail and genuine warmth as a hostess! It was also great to have a washer and electric dryer to wash our clothes. We highly recommend staying at the Turtle House for a wonderful visit to Florence!!