Communication with Nicoletta was great! The bathroom was very spacious (much more that in many other Airbnbs in Italy).
Perhaps, I was expecting a bit more of charm at Nicoletta's place. The place was clean in general, but I believe that a new coat of paint wouldn't hurt (the paint in the bedroom is not that clean). The location is Ok, I bet that in a few months (or years) when the construction that is going on in Florence gets done, walking in the streets will be more enjoyable. We got the sense that transportation (bus and taxi) is not that convenient in the city, but perhaps we simply had bad luck.
All the best in your business Nicoletta!