This was the perfect spot for my husband and I to stay during our visit to Florence. Check-in and check-out were very simple, and the office is directly on the way from the train station to the apartment. The staff were wonderful and provided lots of recommendations for restaurants and attractions. The bed was very comfortable, and the space stylish and bright. The owner was very responsive when we had an issue connecting to the Wifi (which worked well throughout our stay).
A few small negatives: no cover on the duvet, which was stained. No coffee provided for use in the Nespresso machine (though they did have lots stored at their office, so maybe just an oversight?). Lastly, there is a major construction project going on right next to the patio. This woke us up earlier than we liked, and kept us from enjoying the patio during the daytime. This was not a big deal, and certainly not within the owner's control, but I would have appreciated advanced notice.
Overall, we had a great stay in a lovely location. We will definitely stay here if we visit Florence again!