Through email communication, Guido answered our questions thoroughly and in a timely manner. While we didn't meet him at check-in, we were lucky to retrieve the keys from the downstairs neighbor (who made sure we knew what the 4th floor meant!) at a late hour. Just as shown in the pictures, the apartment is spacious and clean; the bed is comfortable. Not only is the location by the historic church, the next closest site is the Piazza della Signoria. It does get noisy at night (we learned from the taxi driver that the area is popular with college students), but ear plugs help fix the problem! There is no elevator, so be prepared if you have heavy baggage.