Communication with Cristina was smooth and it was easy to postpone the check-in as we were a little bit late due to traffic. Their friend Jovy let us in the garage (which is a must if driving to Firenze!) and showed us around in the apartment. The apartment is large and cozy. There is a bus line 1 that goes to the centre in 10 mins. This apartment is especially handy if you have a car (we didn't want to park the car outside due to safety reasons and Cristina told us that street parking is expensive as well).