Donella and Susanna were both so wonderful and welcoming when we arrived in Florence. Susanna always replied quickly to our messages and questions before we arrived and were so helpful. The flat we stayed in was absolutely perfect for us and we loved staying there. It was the perfect size for the three of us and had everything we needed for our stay. It made our wonderful time in Florence even better and although it was just outside of the main town area, it was a perfect area for us as it was quiet but not hard to get into town. I would definitely recommend this flat and would love to stay there again next time I am in beautiful Florence.