Great place, great apartment! Apartment was really clean and beautiful. Location is really good in the heart of Florence. All the major sights are within walking distance. We did not use a cab or a bus at all. The apartment was like in the photos.
Donatella was a flexible host with our late night arrival and check-out. She answered fast and promptly.
The only downside is the early morning noise (starting around 6 a.m.) from the piazza. However, that we knew beforehand.