Paolo was nice to pick us up from the train station, and walked us to the apartment. He was professional and very accommodating.
The apartment was very convenient and close to the train station which made it easy for day trips from Florence.
My only issue with this apartment is the noise from the bar across the road. I understand that it's the centre of Florence, but people out on the street till 3am in the morning??? So if you can handle this, then this apartment would be ideal.