We cannot say enough good things about this place. It was an oasis for our group of nine. When we arrived after a long, tedious day of travel from Capri, it was difficult to convince members of our family to leave the comfortable apartment to eat dinner! Chanel's staff was incredibly friendly and helpful. The location of the apartment was ideal for our one-night stay - right around the corner from the train station and walking distance from everything. We only wish that we had stayed longer in Florence.