This stay was the highlight of my trip. When I saw the price I was sure there was some catch, but it was even better than I expected!!!
I rented out the home as a single female traveler and couldn't be happier. I was met by Orlando upon arrival who helped me carry my bags up the winding steps, showed me the hallway lights, gave me the keys and explained how to use them and showed me around the home. It is extremely spacious! For just one traveler they close off one of the rooms but I still had more than enough space, I was surprised at just how big it was! There is ample closet space, a huge comfortable bed, a nice sitting area, a big kitchen and a large bathroom with a great shower - good water pressure and hot water. The unit was heated which was nice and a change from my other stays during my trip. The back patio has a washing machine and clothesline available for use. I cooked in the kitchen one night and was able to find everything I needed. Having a refrigerator was nice as well.
I had two issues while I stayed and the host team was quick to respond and happy to help. One was that i couldn't figure out how to start the washer (personal error) and they were happy to come while I was out during the day and start for me even when I said it wasn't a huge deal. Another resident of the building broke a key off in the building lock so that I couldn't enter one night, and they rushed down to help me get in and remove the broken key from the lock, helping all the residents. The service was outstanding, friendly and quick.
The home is very close to everything, never had to walk more than 3/4 mile to get to any popular destination or meeting point. It is less than 5 minutes from the train which was so nice with all my luggage. They allowed me early check in which made my trip so much easier. If early check in is unavailable there is a luggage check easy to find halfway between the train and the apartment.
If I ever return to Florence, which I'm sure I will, I will stay here again without question!