The stay here with Giacomo and Beatrice was excellent. Their communication, check-in, and check-out was great. Their communication during my stay was also great. The flat is in the central town and 12 minutes from the train station, 2 minutes to the river, 5 minutes from the main shopping, and had everything near by including plenty of cafes and restaurants.
I only had two issues during my stay: I was told upon check-in the AC shouldn’t be below 24 degrees. This was news to me, during a heat wave in Florence. There was nothing said about this leading up to my stay or in the ad (the ad just listed A/C as an amenity ). Beatrice was very kind about it and allowed me to lower to 22 degrees on the second night of my stay, but I felt it very hard to sleep during the night when it was 28-32 degrees outside. I wish this was put into the house rules or in the ad before check in so I could have prepared. The second issue, at no fault of their own, was construction on the building. They are doing construction on the walls of the building and I woke up one morning to a construction worker waving at me through the window and closing the outside blinds, which remained closed for my 3 day stay. Again, not the fault of the hosts, but a warning or heads up would have been nice. There is only one window in the flat and that was covered making it extremely dark throughout the days.
Despite the above 2 issues, I would recommend this stay.