Our stay at Tommaso's apartment in the heart of Florence was positive. Tommaso was/is well organized, responsive, and helpful. The apartment is roomy, well equipped, and conveniently located to the train station - an easy five minute walk. The neighborhood is vibrant and we always felt safe. Our only word of caution is that, if you prefer to sleep with windows open, the street/neighborhood noise can be a challenge (cars, scooters, emergency vehicles, and a very active retail/restaurant scene) throughout the night.