We had an amazing stay here!! They contacted me with all sorts of info as soon as I booked. They were in constant communication with me prior and during our visit. We arrived by train to Firenze SMN and it was a just 20 min walk. It’s very close to everything you want to see while in Firenze (Galleria della Academia, Ponte Vecchio bridge, Florence Cathedral, Uffizi, etc) We were just minutes away from amazing restaurants. The room was beautiful, clean and very big!! We were able to wash and dry our clothes as well. We also took a train from another station Campo di Marte (17 min walk) and took a day trip to Cinque Terre. We will definitely be staying here again.