Our stay in Florence was great. From the beginning Alessia was helpful and approachable, she provided us with all the information we needed before our arrival. Although we didn't get to meet Alessia in person we were warmly welcomed by her mother who explained all relevant details of the apartment as well as provided some helpful advice on restaurants and supermarkets nearby. The apartment itself is exactly as advertised, no surprises there. We, a traveling couple, found it to be spacious, clean and it offered all we needed. And what a location! It turned out to be a great spot from where to explore all the beauty Florence has to offer, and all on walking distance. We definitely recommend this apartment to anyone who wants to discover Florence.