Starting with the check in process it was incredibly smooth. We arrived late due to a delay and Laura was able to meet us no problem. She is very kind, responsive, and attentive as a host. The apartment itself is beautiful. This is a perfectly situated stay that is centered near everything you’d want to see during your stay in Florence. I loved Ditta Artiginale for coffee which is only a block away and has amazing pastries as well for light breakfast.
The positives are plentiful but there was one massive negative to this stay that I need to highlight as being completely out of control of the hosts. We discovered our first night that the upstairs neighbor’s main living area is located directly above the master bedroom, therefore your sleep and rest is dependent on how quiet they want to be or if they are home. Unfortunately for us, we experienced loud music and a woman pacing in heels until about 1-2am nightly for the entirety of our stay. Being a light sleeper, I ended up on the couch most nights. Again this is not anything the hosts can control. But it was pretty significant. Other than that the apartment is awesome.