This apartment was exactly as described. The view was fantastic, the apartment was immaculate and our host was right on time. It was in a great location, central to all of the Florence highlights. I would highly recommend this apartment 'unless' you have elderly travelers with you. While the view was fantastic and had balconies on both the Duomo side and street side, it is on the top floor of a five story building. If you don't mind walking up stairs, this apartment is truly fantastic.