Francesco's apartment is the same as the pictures, you get even better view once you are there. The apartment is in a first floor (after the ground floor) to get to the toilet you go one floor under (inside the apartment, of course) maybe my only notice are the stairs you use to get to the toilet. They are a bit narrow. The apartment was clean and the bed is really good! The area is fantastic. We were walking most of the time in Florence. When we arrive we didn't meet Francesco it was another person and she didn't speak much English I was bit worry about it because I wanted her to show me the entire apartment before she leave then she did, except going down to show me the toilet. Everything was fine. The building is secure. Our last night was noisy because it was a problem in our street then the police came but I guess this is not happening often because the area looks safe.
I think if my husband and I go back to Florence we will take Francesco's place again!