The location of the apartment turned out to not be optimal for us, but everything is relatively close in Firenze so that was not a big deal. Mattia recommended us great restaurants but they were mostly about 20-25 minutes away, on the other side of the river. We did not have hot water in the shower and contacted the host to try to fix the issue. He said that there was low water pressure and came into the apartment to fix the problem. However, we still did not have hot water in the shower. I inquired a second time about the issue and I suggested that the tank might be small for 3 people. I was told that this was not possible since the apartment uses a different system and nothing was done to try to solve the issue. We had to take cold showers for a week. Also, the travel bed for the baby was not safe nor comfortable. The mattress and seemed to be from a different brand than the frame (?) or perhaps it was not set up correctly since the mattress was unstable. I did not contact the host about this second issue since we had a backup travel bed with us anyway. The appartment is otherwise nicely furnished and the building felt safe.