Rita was very welcoming and immediately offered recommendations and tips for getting the most out of our short trip to Florence. She is obviously very passionate about the city and its history. Her advice was helpful to us during our stay and she recommended some great local restaurants. The location is wonderful because it's close enough to walk everywhere but just outside of the more crowded areas. The apartment is small but efficient. The shower was a bit difficult for my husband who is 6'1", but it was not a big deal to us.