We loved our stay at Francesca's apartment in Florence! She was an exceptional host from the moment we met her at check in - she gave us a tour, background on the history of the building, and spent time going over recommendations for a visit as if we were true Florentines. She even offered to set up our taxi if we had any issues doing so for our early morning flight. She had everything we needed for a comfortable stay and went above and beyond with her service. We hope to return and stay with her again in the future! Ciao ciao!