Alberto met us at the door of the apt. building and carried up a piece of luggage. The room was the one in pictures so it was clean, modern, and comfortable. There was plenty of room for the two of us and the bathroom was very nice. Shower was high enough, lots of pressure and plenty of hot water. Location was very central and 8 minutes from Florence SMN train station. Breakfast was the best deal of the day, he would bring it to your room with hot coffee, tea or cappuccino. He helped map out some key places to eat and visit. Alberto's English really helped since our italian was limited. The room was cleaned and made up everyday, that was an unexpected and very nice touch. I would recommend this to anyone staying in Florence.