Bernardo was a fantastic host! Our train arrived later in the evening, so he gave us instructions to get in the apartment that night, and then he met with us in person the next morning. He gave us some great dining suggestions, both in the city center of Florence and close to the apartment. Whenever we communicated, he was quick to respond. And this apartment is BEAUTIFUL! It is just steps from a tram stop- which was essential for getting around the city (and quick too). I hope to return to Florence again someday, and if we do, I'd like to stay here again. Highly recommend!