Chiara was the perfect host! She was very understanding and accommodating when our flight from Paris was unfortunately delayed by a day. When we finally arrived in Florence, she helped us arrange a guided tour to make up for lost time on our trip. The suite itself, which has a lovely Tuscan charm, was very clean and well equipped. We appreciated the coffee pods, waters, etc., that were kindly provided. Our only regret was not staying longer. Thank you, Chiara!