This place is really lovely and exactly as pictured. Giuditta was extremely nice and quick to respond. The restaurants around this place are insanely good and reason enough alone to stay here. Even though the bed was a pull out couch it was comfortable! No dips or lumps like some pull out couches. We had no issues here. The kitchen in a cabinet is adorable and works well. Washing machine works great and was super helpful. Highly recommend this place, I will for sure stay here again when we’re back in Florence. Thank you!