This is the best place to stay in Florence! Helens place is in a terrific location. It was great to have a place in an area close to everything. My boyfriend and I went during a heat wave so it was nice to do a tour in the morning, then head back to freshen up and plan more before going back out. Helen gives soooo many great recommendations on where to eat and what to do. The place is completely private, but if you need her, she’s around for any guidance or help. We did laundry one night and Helen helped us the next morning, she noticed some of our stuff was still wet and took care of it by rubbing the dryer again all while we slept - this is just one example of the amazing hospitality and care we received. She also held onto our luggage when my boyfriend and I wanted to try our luck with the David the morning of our checkout. Truly the kindest people, and the most amazing Airbnb we’ve stayed at. End your search here and book this Airbnb.