Carla is a super sweet lady who truly cares about your experience staying in her home and Florence. She doesn't speak much of any English, but we were still able to communicate via Google Translate. I loved the bedroom and shared bathroom a lot, the decor around the apartment is niche and cute and Carla made things easy. Be aware that there's not too much airflow in the room itself so it can get a little warm, but she does provide a fan for you to use. She has a cute cat who I loved meeting but maybe not the best for cat allergies. Overall I had a great stay with Carla and I recommend this stay to anyone in Florence for a short bit!