My wife and I had a wonderful stay at PierPaolo's. He was waiting for us outside when we arrived and helped us with our luggage. He was incredibly helpful and easy to communicate with - he explained the neighborhood and answered all our questions. His apartment was exactly as advertised. It felt like we were in a hotel. It was clean and had everything we needed. His apartment is in a fantastic location. We had a great stay and would highly recommend his apartment for anyone looking to live like a local in a clean/comfortable environment in the heart of Florence.