We were greeted at the apartment by Andrea's mum which he had informed us about earlier, she was very friendly and helpful, explaining everything we needed to know about the place. Even though she spoke in Italian we managed to understand most of it and Andrea also left instructions on paper. No issues whatsoever, the place was clean, it's really cosy and very well-situated, just minutes from Santa Croce which is also handy for catching a taxi. Overall we had a lovely time!