Andrea was great at communicating with us and responded quickly to our messages. He was unable to attend the check in but his parents were there to show us the place and how everything worked, they are gems! There was a nice list of places to go to which we took advantage of.
The place was clean, had a nice little terrace that we’d go out on for our meals we had in, kitchen was fully equipped. Very well located as you can walk to the sites in a matter of a few minutes.
Would stay here again if ever back in Florence.