The apartment is clean and Nicoletta met my mum as we were arriving later, which was nice.
The apartment is much more ‘tired’ than the photos show and it’s about a 30 minute walk to the Duomo.
Unfortunately Nicoletta gave us a key that didn’t work to the outside door. We spent 45 minutes trying to get in. She didn’t answer out calls, messages or texts. Eventually someone come along and let us in, this was at the end of a long day. The next day she didn’t contact us and I had to chase her again. I was then told that the key did work and that I obviously wasn’t used to a (normal) Yale key. The key didn’t work, but she told me where a spare was.
I wouldn’t stay here again, however my biggest concern for anyone considering staying here is the ability to contact the host should anything go wrong. I had my two children and my mother (74) with me who were shattered after a day sightseeing.