We enjoyed our four night stay at this apartment! We were greeted by Isabella who helped us place our luggage in the small lift. It only takes about two luggages each time but it was helpful when there are stairs. The location is PERFECT!!! Walking distance to lots of shops, restaurants, market, farmacia! To be located on the square was amazing!
The ceilings were impressive when we first walked in. We had more than enough amenities. It’s a beautiful place! AC worked well in the sweltering 100F heat in mid-July. In one day, the heat was 103F during our stay (unusual heat wave in Europe). The place was spacious and nicely decorated with a full walk-in closet. We brought our own soap/shampoo/paper towels. They provide some packets of shampoo/shower gel. The beds were large and comfy for a good rest. It was nice to sit out on the balcony later in the evening while eating gelato from the shop directly below us - an added perk! We had the fruity gelato most of the time since it was refreshing. The shop gets crowded at times and it closes at 10:00pm. We felt secure along leaving our valuables in the apartment.
The washer was outside of the unit about 10 steps below. You receive a key to the door. I honestly have trouble with these Italian locks. It took me, my daughter, my husband several tries to unlock the laundry door. We felt like “Dumb and Dumber” lol. I used the 30 minutes wash each time. I am happy that they have this type of washer (front load) because with all the other top load spinning type washers, I could never get the laundry to spin damp - it would always be drenched and took two days for our clothes to dry. They provide the detergent and there’s a large drying rack in the living room area (behind the curtain).
We chose one day to go to Pisa and took the train there. Coming back was a different story. We were supposed to arrive back at our place at 4:30pm but the trains were cancelled due to a fire. We were in a situation out of our control. We tried reaching out for help in other ways but to no avail. Being in a foreign country and not knowing anyone personally, we felt alone despite the large crowd that surrounded us. I took a chance and reached out to our Airbnb host. To my surprise, he reached out to us - an answered prayer! He offered to help us and that lifted our spirits!
It ended up we didn’t need Stefano’s help but the piece of mind he gave my husband and I and our kids was very much appreciated! If I ever have an AirBNB I would certainly treat my guests as well as Stefano did!
We are so grateful for our stay here in beautiful Florence! Grazie mille!!