The check in process was very smooth. Even though we didn't meet Michele, he left plenty of detailed instructions everywhere on how to care for the apartment. He gave us a lot of advice on places to eat (which we loved) and visit. He also had information on hospitals, taxis, emergency numbers, and everything we could possibly want. Patrizia was very kind and helpful during our check-in process as well, and willing to answer our questions.
The apartment was beautiful. We loved the Asian decor in the quaint Italian place. There was a bluetooth speaker system which was wonderful and the AC worked really well.
The large bed on the ground floor was immensely comfortable. However, the the loft was hard to get to for an adult. I would recommend it for a short person or a small child. It got hot up there, and the matress wasn't as comfortable for an adult.
The kitchen was very simple with the basic necessities, but we were able to make dinner with what we had.
Overall, I would highly recommend this place for two adults and a child, or three young adults.