This was our first experience with AirBnB and it was great. Shelby and Nicco were excellent hosts -- answering questions and providing info before we arrived and then welcoming us when we got there. They provided a thorough orientation to the apartment and lots of helpful tips for Florence. The place was perfectly clean and neat. I loved the painted ceiling in the loft sleeping area. We were so grateful for the air conditioning which we resorted to at times as we were visiting Florence during a heat wave. The location was on a quiet side street within a couple minutes walk of Ponte Vecchio. Everything was an easy walk. I highly recommend both hosts and place!