This apartment exceeded our expectations. The location of the apartment was 5 stars! You walk out the door and you see Duomo right down the street. It's walking distance to all the sites and it's close to a grocery store and ample restaurants.
The apartment was beautiful and well-equipped. Everything was emaculently cleaned. It was hot but the fan and the open window was enough to cool us down. The apartment is on the 4th floor so be prepared to carry your luggage up the steps.
Betty is absolutely lovely and is always asessible. She has a binder full of helpful information about the apartment and the neighbourhood to help you navigate throughout your trip. She even left us some fresh fruit and bottles of water in the fridge!
I would definitely stay there again when I go back to Florence!