Gianni was a wonderful host and the house was lovely. We loved the location - all the major attractions were within close walking distance and it was right near some great restaurants and down the street from one of the few major supermarkets in Florence. It was neat and tidy and exactly as advertised. It's located on the top floor of the building which minimizes the noise you hear from neighbors but can make climbing stairs with luggage a challenge, so be warned :) Gianni went above and beyond - there was one night where the temperature suddenly dipped and we couldn't figure out how to raise the temperature on the thermostat. Gianni stopped by and did it for us. We would definitely stay with them again if we're in the area.