My mother and I loved Francesca's apartment! The room( which is so big feels like an apartment) she provided us with was lovely with an incredible balcony where we enjoyed breakfast, wine, etc during our lovely nights in Florence. Francesca was so hospitable and even allowed us some flexibility with our bags so we could enjoy Florence for a few more hours with carrying our suitcases. She has a lovely personality, a clean apartment, and was a joy to meet.