Had a fantastic 2 night stay in Florence. The communication from Lucia was exceptional, before, during and after our visit. We were warmly greeted by Lucia's son who told us how to get into the city, being located right by train station and tram line. We had access to paid parking directly outside the top floor apartment. We loved the roof top terrace and loved sitting out there late at night and could pick up food from the supermarket just round the corner (There was also some staple food provided which was much appreciated) There was a power cut while we were there but this was not a problem as I contacted Lucia and she her husband came round immediately and helped us get the power back on. Lovely, quirky apartment in excellent location with a FANTASTIC host! Thank you.