We spent 4 weeks at Nato’s Santa Croce apartment, and our overall experience was positive. The apartment is simple, but extremely spacious, with 3 bedrooms at the back, large bathroom, two living areas, kitchen and dining area, and a small laundry area. I was surprised by the space as a typical Italian apartment is normally much smaller. When I first booked the apartment there was no wifi, but shortly before arriving Nato notified me that he had it installed, for which we were grateful. At times there were problems with the internet coming and going, but this was a minor issue as we were not in Italy to browse the internet, and most of the time it was functioning properly.
The apartment location was excellent. It is just outside of the core, so tourists were not walking up and down the front of the apartment, but close enough that in 2 minutes you can walk to Santa Croce, and within 10 minutes you could walk to almost all the important sites of Florence. It is located a couple of minutes from the river and it placed us at a perfect location to view the firework displays celebrating San Giovanni, on June 24th. That was a sight to behold!
The only negative was that owners in the unit above had their grandchildren for a couple of weeks, and being Italian, it meant they could get away for making all sorts of noise and commotion. However, from the bedrooms, not a sound could be heard. You may need to take this with a grain of salt because back home I live in a single family home . On a positive tenant note, there is a sweet older lady that would always ask me about our son, and when he was around she would let him pet her dog.
One thing I appreciated was Nato’s quick response to issues and concerns. One day the clothing iron was leaking and I let Nato know by email, and the next day a new iron appeared. I also needed a small kitchen implement, and that too showed up the next day. This was my first airbnb experience, and Nato made it a positive one.
If I go back to Florence I will rent again from Nato.

Thank you, Nato!