We stayed only one night in Firenze, and it was a last minute request. Bruno replied to our request promptly and was able to accommodate us. Bruno's son was able to help us navigate our way into the city and parking! The parking garage is just minutes from the apartment and costs 25 Euros for 24 hours and 1 Euro each additional hour. The apartment is exactly as pictured. Very cozy and spacious, and the location is IDEAL....just minutes from Ponte Veccia. I hope to stay here again during my next visit to Firenze!