We loved staying here! The apartment is at the top of a very narrow staircase (I think four flights up?) but it means it's relatively quiet and a very cute, small space. Ramin was very easy to communicate with and it was easy to set up a time to check in with his friend. The location was great for us - it's across the river from the main sights in Florence and off the main streets, which meant it was quiet and secluded - exactly what we wanted. It's easy enough to walk into the heart of Florence. The other huge advantage of this place is that it has a washing machine which Ramin's friend showed us how to use on check in, and he provided soap - a dream come true, 1.5 weeks into our trip! I would definitely recommend this place.