The location was perfect for doing all the main tourist sites. I was a woman traveling alone and I dealt mainly with Andrea who was very kind and made me feel much at ease. Also the place is very secure with several locked doorways to enter. The bed was comfortable and all the rooms were very clean. There was a great litte espresso maker with lots of pods to give me my extra get up and go in the morning. There were grocery stores close by and loads of restaurants. I requested to leave my luggage for a late departure and they went out of their way to accommodate me...so nice. I definitely would recommend staying there for anyone who wants to be in the center of Florence. Oh, it was a little noisy because of so much going on (that's part of the fun of it) but if you're a light sleeper bring ear plugs. It didn't bother me.