Liana was exceptionally helpful! She was very thorough on how to work everything in her place and helped us even order Taxis as well as brought us more coffee when we ran out. The flat is charming and perfectly suited for groups like ours (4 adults and a child) and the kitchen was ideal for small meals and breakfast. The walk into town is about 7 minutes which is pretty much standard in Firenze and we could not have been more happy with the apartment as well as the view from the roof terrace! Thank you again Liana so much for making our trip even better than expected!