This apartment was everything we could have asked for in Florence. The location could not be better, the apartment is bright and airy, bed is comfortable, there's a good hairdryer, the kitchen seemed well stocked although we didn't cook in it. Building is very secure. The patio has an incredible view of the Duomo that we enjoyed on chilly March evenings with a bottle of vino! Federico and Costanza were very friendly, gracious hosts. They always responded quickly. We had a very early flight to catch and they went above and beyond to help us book an early morning taxi. Like other reviewers mentioned, there are a lot of steps, but it helps burn off the gelato! I highly recommend this apartment for two people looking for a central location to enjoy Florence.