Everything was great. The appartement is very comfortable, atmospheric, clean, beautiful decorated, full renovated, has all the necessities for a family, it's in the centre of the town, near to all attractions, museums and other monuments and it has nearby super-market and many cosi restaurants. Patrizia is very kind and helpful, willing to serve us at all, ever interested in how we spend our time and although, thankfully, nothing wrong happened to us, we always had in mind that in any case she would be there to help us in everything. I strongly recommend it to all they want to have a pleasant and relaxing stay in the beautiful, medieval and lively city of Florence...Thank you Patrizia!!!