This apartment is in a great location. It gives you a great perspective of life in Florence off the beaten path of tourist. The apartment is as described. We found Emily and her partner to be very helpful even when we were at fault for communication via phone and email. They were very helpful even helping us haul our luggage up five flights of stairs, finding the parking garage and recommending some great restaurants. The apartment is very clean, loved the shower and the wine they provided. The climb to the apartment is not for the faint of heart. Don't be discouraged by the condition of the stairway if the apartment building. The apartment itself is very clean and tidy. Rember to lower your head upstairs in the vaulted ceiling. My wife and I are 5'7" and 5'11" and bumped our heads a few times until we got used to it. The value is excellent for this apartment as long as you remember these two issues (Stairway and headroom). The bed was very comfortable and the owners were awesome!