Alberto met us at the apartment with a botte of wine for us. We sat and he went over the map of Florence and suggested places to go and things to see. The apartment was very clean, well stocked with linens, cold water, fruit, coffee. The bathroom was very clean and the tile shower very beautiful. The location was amazing- right in the center of it all! Next to the duomo. The only drawback was that it could be very loud at night (church bells, tourists, construction downstairs). Make sure you pack earplugs if you arent a heavy sleeper. Other than the noise, the place was our favorite place we stayed in Italy and Alberto was very gracious.