The apartment was perfect for our stay in Florence. It is very well equipped, everything works, the a.c. is quiet and comfortable, and the location is in an interesting neighborhood, just across the river from the center and the masses of tourists, but an easy walk to everything in the center and well served by buses. The apartment is historical and full of tasteful features, updtated, spacious, and calm, and the sofas and firm bed mattress are comfortable. It is on the third floor, and faces onto a narrow street with lots of traffic and people, which for us precluded leaving the windows open, but double pane windows provided sufficient sound insulation. Francesca was very responsive, helpful, and easy to communicate with. Overall we'd give it an A+.