The location was amazing! Right in the heart of Florence- in a high end shopping district. Alessandra answered our calls when we found ourselves to be lost in the city ( we could not make a left where the GPS told us to, due to street barricade) and saw that we found another way around. The host's daughter saw that we checked in the room okay and was very nice. We were only at the apartment for one night with 4 people, and it met everyone's accommodations. The couple who would be sleeping on the pull out was very impressed that the bed was already ready and very spacious- not looking as if it could be a couch at all.
We took a bottle of wine to the terrace and enjoyed the early part of our evening looking at the view and and listening to music there. It was a very cozy atmosphere.
Checking out was a breeze, and getting our car from the garage was quick. Alessandra was lovely and invited us back anytime.
I would recommend this place to all of my friends visiting Florence!
Thanks Tornabuoni Suite Hosts for sharing your amazing apartment and great customer service.