the apartment was better then the photos showed. it felt very spacious and had everything we needed. We didn't meet Alessandro but Azedeh met us and did everything to make our stay there successful. She had lists of places to go for a variety of interests. She gave us a thorough explanation of everything in the unit that made everything much smoother. And she made us very welcome. The picture of the Dome is from their balcony which was a nice addition. Our only regret was that we didn't plan more time in Florence.