This flat was in an absolutely fantastic location and the apartment was spacious and beautifully kept.
Last minute, someone else joined us on the trip which wasn't an issue and we just paid the city tax on arrival. A very minor thing but they said they'd bring an extra towel up but didn't in the end so we had to share towels.
All in all, a great stay with fantastic communication and fantastic location. Florence is a beautiful place made better by this apartment!! Thank you!