We were really looking forward to our stay in Florence. The city is busy, of course, but amazing! So much to see and do. This apartment is in a brilliant location, it's small, but that's ok as you'll be out most of the day.
However, if anything goes wrong do not expect the hosts to care. There was construction work going off in the room next door both mornings from 8:30am. We did tell our contact who just ignored the message. We tried to get a partial refund because it was LOUD! The host said they wouldn't have let the property if they'd have known - i find it very difficult to believe they did not know - but even acknowledging that they wouldn't refund us any money which was really disappointing. We couldn't even hear eacch other talk in the tiny room because it was so loud next door.
Additionally the apartment wasn't particularly clean, with crumbs left on the counter and the pictures are obviouy from when it was first painted because they was plaster coming off one of walls.
Honestly, the stay was just quite frustrating and disappointing. Amazing location but that's about it.