Olga was great. The apartment was immaculate, clean and really just great. The area is bustling and there are plenty of bars and restaurants in the area. The only flaw is it is a little bit far from the Duomo and downtown Florence. Don’t let that stop you from staying here. It’s close to the train station and taxied are reasonably priced. I stayed here with a family of 5 (2 adults and 3 children) and we would stay here again in a heartbeat