Mauro has anticipated the needs of any guest! He was out of town when we arrived but had a friend waiting to show us in and explain the apartment. Mauro also left a letter with recommendations of things to do along with a biscotti :) the apartment was so well kept with new renovations... We truly could not ask for anything more. We loved being a short walk out of the center so as to get away from the crowds. We would recommend Le Tre Nonne to ANYBODY visiting Florence.