The company was very helpful and communicative in arranging our stay. They facilitated late check in, at an additional cost.
Overall the apartment was warm, comfortable and tidy. The kitchen has good utensils. No basics or breakfast are supplied. It is in a very good location for the train and metro stations and central city highlights. We recommend the nearby upstairs Mercato Centrale for great street food.
A few important points to note currently are that unfortunately the neighbours were very noisy from very early in the morning until late at night, particularly in the double bedroom. The walls in the double bedroom were dusty and there was rubbish from local residents outside the window. Deliveries to a hotel outside the twin room are also very noisy from early in the morning. The noise is fine with the windows closed.