Alessandro was very quick to respond and his instructions were very easy to understand. We loved this little apartment. My husband and I stayed here for the first two nights of our honeymoon and it couldn’t have been better. It is very clean and bright. Very minimal street noise or noise from neighboring apartments aside from a little midday jazz music, which we didn’t mind. The apartment is close to shopping and places like the Duomo and Ponte Vecchio. Our favorite part was the restaurant just down the street called “Ristoronte Pensavo Peggio”. This place is amazing. Stop in for dinner, but a helpful tip would be to make a reservation first. We loved this place so much that we went back for dinner the second night! :)