Massimo checked us in pretty fast. We arrived just at the time we promised and he spotted us and brought us around the apartment. There was a file to tell us everything we needed about Florence and the things to do. This was extremely helpful and he must have put alot of effort into making his guests comfortable. Recommendations for food was amazing as well as the pastries round the corner was to die for. Location wise - it's a walk to the Duomo area but after a while you get used to it and there's a tonne of shops to browse along the way.