Amazing location in the heart of Florence, walkable to everything you want to see and do, modern, clean, large space with comfy beds, great water pressure. The building is on a small side street not accessible by car, but a quick walk from where a taxi or Uber will drop you off. There is a small elevator (fits 1-2 people) but the steps are not steep and easy to use to get up to the top, 4th floor apartment. As others have mentioned, there is an ongoing plumbing issue in the ½ bathroom (the bidet/sink back up), but everything is still usable, and the full bath is perfect and worked well for our family of four. It was unseasonably warm during our December stay so we opened the windows, which unfortunately let in lots of mosquitos, so I strongly recommend using the AC and keeping windows closed for your stay no matter the time of year.