Everything about this experience was brilliant. This was a unique long term stay for a young girl and Viola was wonderful and attentive. We were met at the door, even though the flight was delayed, and she immediately set us up on WhatsApp to ask for anything we needed during our stay. She took very good care of our daughter (and us when we were there) until our daughter could move into her permanent home. Everything about this location was perfect for us. Train close by, lots of options for food, easy access to all parts of the city. There was a bit of noise in the area, but the access made it OK. A/C was absolutely necessary and worked flawlessly. Interesting entrance door, but it worked well and felt very secure. All-in-all a great experience.