My sister and I stayed with Lisa for 2 nights in her apartment in Florence during the winter.
We cannot critique this apartment or the host at all. The location was great; 15 minute walk from CBD and 10 minute to the train station. The room was perfectly clean, and the bathroom was too, with everything we needed available to us. Lisa welcomed us by helping with our bags up the stairs, made us breakfast every morning, and allowed us to use her washing machine. She also gave us a detailed description of Florence and it's attractions upon arrival which was extremely helpful, as we only had 1 day to explore.
The only note to consider is the 4 flights of stairs to Lisa's apartment, which may concern some, but the view is worth it!
We would, without a doubt, stay here again. Highly recommended!