Cristina has compiled an extremely helpful binder on info for Firenze, suggestions for great restaurants, and instructions for the apartment. She is thorough, pleasant and professional.The view of the Duomo from apartment living room window and outside terrace is priceless. We had a little problem with AC but apt also provides fans so we were very comfortable. In fact the bedroom is both dark and quiet, making welcomed sleep very easy. We highly recommend this apartment and its location.