Alessandro made us feel right at home and he was very, very helpful. We planned to arrive late in the evening, but eventually we arrived a few hours earlier to look around the city. Alessandro invited us, proposed to leave all our luggage and gave us the ticket he bought for us. He helped us to bring our luggage (we came here with our friends and their baby, so… there were a lot of packages:) He was so well-mannered! Alessandro also left for us really excellent cookies, fruits and something to drink. The apartment was perfect (spacious bedrooms), lovely decorated and well furnished. The location is great, close to the main attractions (the tram is about 5 minutes’ walk from the flat and it takes you to the city center in 15 minutes). Thank you so much, Alessandro! We would totally recommend staying here. We definitely will book this apartment when we go to Florence next time.