Sibilla's friend Clementina welcomed us at the flat and explained everything very thoroughly. There was a folder containing all the info we'd need which was very helpful. The apartment itself is very charming with little trinkets and posters that make it feel really loved and lived in. The kitchen had everything one might need and the bathroom was also tidy. The location is right across the Pitti Palace and is really close to the heart of the city, with a super market close by as well. We really loved staying here!