Pros: This location is amazing - super walkable. Giovanni was also nice and easy to talk to when we checked in. The flat itself is historic, and well equipped.
Cons: We were in Florence for a work trip, and wanted three rooms with workspaces since we needed Wifi and separate space to take our meetings. The wifi sadly only reached one of the rooms, so we all ended up having to buy expensive mobile packages to make the space work for our meetings. I also never heard back from the Airbnb team, even after sending a few messages asking for help with the WiFi. The beds also were not very comfortable, so we all ended up not sleeping super well.