Although Folco was not in Florence at the time, he was in constant communication to ensure that our arrival and stay was perfect. When I needed to ask a question during our month long stay he responded immediately and helped me figure it out (it was only that I switched the wrong switch and accidentally turned off the hot water!) The apartment itself is beautoful. I couldn't ask for a better place to spend a month in Florence. Extremely roomy, large living room and kitchen, the lift is very helpful, there is an Italian school right downstairs where you can take lessons if you'd like. It was steps away from restaurants and bars (many bars) which we went to all the time, and even a wonderful taco spot that stayed open until 4 am each morning. One of the best things is that there is a perfumery (where actual perfume is made) on the same block and the gorgeous scent of aromatic oils makes this street the best-smelling one in Florence (I don't like perfumes, but the scent of oils was light like a flower shop). Santa Croce, my fave hang out, was around the corner. I wouldn't want to stay anywhere else. Wifi was excellent too.