From beginning to end, our stay at Shelby and Nicco's apartment was perfect. The apartment was very easy to find and even more lovely than shown in the pictures. The location couldn't have been any better for a few days whirlwind tour of Florence. S & N accommodated our early arrival and graciously welcomed us weary travelers. They went above and beyond as they introduced their wonderful home. They even offered to drive us to the airport the day we left - taxi strike. We appreciated their referrals of restaurants, places not to be missed, and shops offering best quality merchandise. (Loving my leather coat - many thanks.) Oh....and the bed. Oh my gosh. It provided the best night's sleep in our 3+ weeks in Italy. The bed was very comfortable and the linens were high quality. I highly recommend Shelby and Nicco's apartment for a Florence stay. You won't be disappointed.