The host is top notch. Super responsive and works with you if you arrive before check in. Explained everything in an easy to understand format. Even got us a taxi when the app wouldn’t work.
The location is insane. It’s within 5-10 minute walk to pretty much everything of interest in Florence. You walk out of the door and two minutes later you’re in front of the cathedral.
The place itself is nice and clean. Easy to get to using an elevator. Very spacious.
The overall experience is 10 out of 10.