We were given three towels for three people for three nights. It's warm in Florence in late May. People have to shower daily. It would have been nice to have more than one towel per person/per night. It was also quite a noisy place, but we expected that, considering the GREAT location, so near the Piazza Signoria and other FABULOUS tourist sites. Lastly, we tried to use the air-condition unit, but it didn't work. Luckily, it wasn't roasting, just warm, during our stay.