An absolutely wonderful apartment and location! Apartment is within walking distance to everything (we walked from the train station to the apartment with our roller suitcases and it was not a problem) and quite close to the cathedral, Palazzo Vecchio, the Uffizi, Ponte Vecchio, and much, much more! Many restaurants, shopping, and coffee shops are right in the neighborhood (they provide a book with great restaurant recommendations, so make sure to read it). Also, right next to wonderful sights. We met Stefano and he let us in with no problems or confusion. Communication was excellent and fast. Yes, there are plenty of stairs (78 to be precise), so know this if you have mobility issues. But, the apartment is spacious and let's you come home and relax and spread out a little bit after a day of sight seeing and walking through the beautiful city. Out the bedroom window is an incredible view of the cathedral dome. Everything was in well working order and beds were comfortable. Washer and dryer were also great!! When I return to Florence, I will plan my trip around the availability of this apartment! Ciao!