Lara got in touch a few days before our stay on Florence. It was easy enough to contact her via email. The apartment was in the middle of Florence city that we walked everywhere and was a 20min walk to the train station. I didn't get to meet Lara personally but she gave us clear instructions how to get to the apartment and a friend let us in and showed us around the place. Cute little studio apartment, the bed is a pullout couch but very comfortable. There is a heater and air conditioning system to use if needed. Great bathroom/toilet. There are plenty of restaurants around the area but it's not noisy at night. The square near the apartment had markets in the day. Overall a great stay.