Emanuele and Alexandra were most helpful and attentive hosts. Emanuele met us on arrival (after a long flight delay) and booked us a table at a lovely restaurant for dinner. Alexandra organised a plumber without haste, when there were water pressure issues due to the Arno embankment collapse, and refunded us one night because of the issue. The apartment itself is stylish, comfortable and spotless. It’s away from the tourist trap but within walking distance of all the main sights at both sides of the city. I would highly recommend this apartment as a base for your trip to Florence.