Stefano and Paolo were excellent hosts — they accommodated our early luggage drop off, always replied in a timely manner, went above and beyond with a map and list of recommendations for food, views, pastries, and much more. They even offered to place reservations for dinner since we are from a different country and were not able to make outgoing calls. We loved how central the apartment was. Even though the apartment was walking distance from the city, the neighborhood was quiet. The bed was very comfy, and they had hot water. When we return to Florence we will definitely check to see if this airbnb is available to rebook!