We arrived into Florence ahead of our 5pm checkin and very kindly Poalo came 40 minutes earlier to accomodate us. The apartment was an easy 10 min walk from santa maria novella station and on the first floor of some fairly steep and narrow stairs. Inside was truly lovely with a simple yet functional and practical use of a small space. Plenty of room for the two of us. No laundry facilities which we didnt need so it was ok. The hot water is tiny but its hot if you dont dilly around the pressure wasnt the best but we managed. Apartment was clean and complete with books and maps and even an ipod dock. Poalo was warm and welcoming with useful tips on places to see and do and the best shopping and restaurants. Lovely property to stay in be aware there is a bar directly opposite which can become noisy but the bedroom is in the back. Would stay again and Poalo was a delight. Good wifi too.Thank you

an ippd dock