You couldn't pick a better location in Florence than this apartment!
Our family of 4 enjoyed staying here for 5 nights. It is extremely conveniently located to most of the things in Florence and is very easy to walk to almost anything you'd want to see in Florence. The trip from the train station (Santa Maria Novella) is the farthest distance you will walk - about 25 minutes, but it takes you right by the cathedral - a great welcome from the city. The cathedral and Piazza della Signoria are only a quick 8 minutes away, the Accademia area is only about 15-20 minutes. You really couldn't pick a better location in Florence.
The listing is accurate and pictures are accurate. There is a nice bathroom, it is small and a bit tight, but the shower worked well. There is plenty of space in the bathroom for toiletries for all family members. The washing machine is in the bathroom. It is TINY! Only 5 pieces of clothing will fit in it at a time, but it works well. Be sure to bring your own clothes pins and laundry soap, there are none provided. There are only wire hangers in the closet for hanging things, but there is a clothesline outside the back door.
The bed in the bedroom is a true queen and has a very comfortable foam mattress. The sofa bed in the living room is comfortable also and a full queen size. My teens slept on it and did not complain. The towels and sheets were very clean and crisp, they look like they had been professionally cleaned. Even though we were a family of four, we had to make up the sofa bed in the living room with sheets that were left. It was not easy to figure out how to unfold it.
The kitchen was as pictured in the photos. There is no counter space in the kitchen, but all the appliances worked well. We did not use the dish washer, but there is one there.
It is a long hike up to the apartment, but we were fine with that. There is some nice at night. For the week were there, every night from 10-11:30 pm there is loud karaoke from the Irish Bar across the street. We did not use the air conditioner but there is a nice flow of air from the windows that open. You cannot sleep with the windows open, though due to street and traffic noise.
The sizes of the rooms are very nice, especially in the bedroom there are 2 closets in which you can put your suitcase. The chair in the bedroom was also nice to have.
We never met the host, AnnaMaria, but she did send very detailed instructions on picking up the key at a lock box about 5 mins from the Santa Maria Novella train station, so add an additional 10 mins to your walk. She was responsive when we reported that we needed more toilet paper (only 2 rolls were provided for 4 people/5 nights) and that the shower head was not working. She had it fixed and resolved that day. There was no personal info or recommendations shared. We never met anyone in person.
Overall, we enjoyed our stay here and if we visited Florence again, we would definitely stay here. The apartment was clean and spacious and in a great location.