Such a wonderful experience. Elena and Alessandro went above and beyond to make sure my stay was comfortable. When I arrived, they had lovely welcome gifts and linens. There was a large Mac desktop, delicious items for breakfast, and an assortment of tea/coffee. The location has bus stops right outside and very near to navigate the city. They are also within 20mins walking of monuments like the boboli gardens, palazzo Pitti, and much more. The bed was comfortable, the shower was great, and it made it so useful that they had maps laid out, guides available, and cards of the local restaurants they recommended. There was a day where the WiFi stopped working, and Alessandro went above and beyond to make sure it worked because he wanted me and my sister to have the best experience possible. If I ever come back to Florence, I would definitely stay here.