If you like Grandma chic and flea markets, this is the place for you. One of our goals as travelers is to make an effort to find accommodations that are as exciting and fun for us as the rest of the trip. In other words, where we stay is very important. We spend a lot of time researching our trips and especially reading reviews and researching places to stay on Trip Advisor, Airbnb, VRBO and reading various travel guides about our destination. We did all of that for Florence including a comparison of what hotel and apartment choices were available. Despite all of those efforts we went sadly wrong with this apartment which was a massive letdown. Here is a list: the apartment was not clean; was full of clutter and things did not work (dirty floors and surfaces; old mildewy books, brochures, a mop and bucket in the shower); the kitchen did not have basic cooking utensils (the pots did not have proper covers, the silverware was rusty, there was only one fork); the clothes washer/dryer was broken (no effort was made to restart it), towel racks were loose or missing, the electricity was off for four hours on our second to last day; we were told to use a mosquito coil for the bugs; it is furnished with garage sale rejects. During our entire stay in Italy, I was bitten by bugs only when I was in this apartment. We checked out a day early, but paid for our full stay. How did we go wrong? We looked again at the photos and read our host's description. We compared this again to the competition available at the time in Florence. Our only conclusion is that except for the non-working washer/dryer which we should have been told about beforehand, our host would have had to have been brutally honest about the condition of the apartment in order to create an accurate picture of what was offered -- something that we do not think he was capable of. When we complained at the time we left our host's solution was that we should have contacted him with each complaint. We don't like complaining. Having to complain puts a negative spin on a happy trip. It takes time. Complaining compromises privacy. We expect that the owner of the place we stay will do their best to make it clean, fully functional and ready to rent for their visitor's likely use. Clearly, this owner is out of step with what his competitors are doing, as our Airbnb choices in Rome and Siena were fabulous, and we suffered in Florence as a result. One last thing. This place is very noisy. If you don't like street noise or traffic air pollution, loud people, loud traffic, sirens and motorcycle noise and want to keep your windows open, do not rent this apartment.