Chiara is really friendly and kind. the service was perfect. The location was also absolutely great. The accommodation is basic tho but it has all the facilities you might need. It is dated tho, so don't expect too much. The only problem I had was that they used a sleeping bag instead of duvet. I don't think they clean a sleeping bag every single time so that is not really hygienic. The Wi-Fi also didn't really work and the phone data also had almost no service.