Our host, Federica, communicated with us very well prior to our arrival and during our stay. She happened to leave for her much deserved holiday on the same day that we arrived, but she left us in excellent hands with her friend Shauna, who is from Canada and thus knows English perfectly well. The apartment itself has so much character and charm, it is difficult to put into words. You can truly feel the history of the villa, and easily imagine how persons lived there centuries ago. The property that the home is situated on is also lovely, with an olive grove and other interesting trees and foliage along a nice, private pathway. We had a rental car, and parked it off the road in a safe, gated area. I believe it might be difficult to get into Florence without a car, unless one is up for a lengthy walk. The bed is extremely comfortable, and the bathroom, while harking back to long ago, also has modern touches and excellent water pressure in the shower. We loved coming "home" to this apartment each evening, and highly recommend it to others.