The apartment is very beautiful with specific Florentine ambient. High arch shape ceilings, high windows, many and beautiful mirrors. It`s facing inner yard, quiet and peaceful - perfect for the morning coffee and evening wine on the balcony. The bathroom is nice, very clean and well equipped. The kitchen is perfect, very good equipped. All apartment was very clean. Giulio answers very quick every time. We received bottle of fine Tuscany wine, coffee and small muffins. Honestly we didn`t ask something from him during our stay in Florence but we just didn`t need anything. I`m sure he would be helpful. There is only one thing about the apartment that is a little bit unpleasant. There is some air conditioning system in the courtyard which is working between 8 and 17 at working days and it`s noisy but we were on sightseeing in that time so it wasn`t problem for us. I`m writing it just for full honesty.