We had a fantastic experience with this apartment. Communication and response times were both great. We had a very smooth check in which included an overview of Florence, dining options, and overall recommendations. This was very much appreciated! The apartment itself was spotless and very well appointed. The things we very much enjoyed: the central location, a perfectly stocked kitchen, comfortable beds, quiet and dark bedrooms with shutters and beautiful curtains, fast wifi, large shower and bathroom, overall plenty of space in the apartment. We stayed here for a week and it was by far our best air bnb experience during our 3 weeks in Italy. Clearly, we highly recommend this apartment.