We stayed in Florence for two nights. Cristina was in contact the whole time, making sure we were enjoying our stay. She was waiting for us on arrival and gave us loads of information about Florence. She also recommended loads of great restaurants for us. The apartment could not have been more central. We could pop back to it a couple of times a day if we needed to. It was in a fantastic location. It had everything we needed. Florence is a very safe city and the apartment is just in an amazing location, a stones throw from everything.