The first thing you should know is: This is NOT a BNB. It is a Hostel (and a cold, dingy one at that). Here are no hosts. This is not a home. It is a sterile, cold building with long corridors to rooms and one kitchen that has nothing helpful in it but coffee (the tea bags were stale). And nothing to even cook with. The cost is very high for what you get. It is noisy...our armoire kept rattling all day and night. The Wifi cuts out every 10 minutes so your cellular data gets used up when you think you're Wifi covered. Everything is cheap: the towels, the sheets, the pillows are horrible, the rooms are dark...the lamps are dim. There are NO hosts to welcome you or make you feel like "home" in the way all of my other BNBs have been like. That is b/c this is a couple who buy everything cheap--including a horrible spread of little pre-wrapped cakes for breakfast and artificially flavored juice boxes that are placed sometime in the middle of the night on a table (b/c that stuff needs no refrigeration). The hosts are ghosts, there is no one to give you directions or ask how your stay is.
I took my daughter to Florence for a mom/daughter trip and we were so excited. The pictures looked great. We made the best of things and mainly stayed away from this "HOSTEL" enjoying Florence but we dreaded every minute we had to be at this "HOSTEL". Maybe a bunch of college kids would have fun here but they probably couldn't afford it.
To me this felt like a complete swindle. We payed a total of almost $100 for one horrific night whereas we thought (from the photos) that we'd be staying in a warm, beautiful. comfy home with hosts who asked if we wanted coffee or how our stay was? or if they could help with directions.
I'm warning you so you don't have to go through what we did. If you want a BNB go to one--not here.