Let’s start with the great — The apartment is very well kept and in a nice area near the river. The terrace is actually a few steps above the apartment accessible via the unit and is more of a small balcony, but the views are incredible, and that was my favorite view of Florence. Gio provided his WhatsApp and was attentive to our early check-in. Kitchen was very complete and the grocery store was a minute away.
The only issue was the WiFi — 5 Mbps download and 0.5 Mbps upload — and it actually stopped working for 18 hours in the middle of the stay. Zoom calls kept going in and out. Fortunately I was able to beg the hotel two floors down for access to their WiFi network for 24 hours. However, most people don’t need resilient WiFi when they’re traveling, and hence I’d strongly recommend this apartment to travelers for the location, terrace view, and cleanliness.