The apartment was lovely. Huge bedrooms with very high ceilings throughout the entire place. It was almost too big for just 2 people. It would be perfect for 2 couples. As for the kitchen we were a little disappointed that there were no condiments etc. Not even coffee. We did have a problem with the hot water from time to time. Had to mess with resetting the boiler a couple times. There was a booklet with all the info. Took a few hours for the heat to kick on. We would definitely stay there again but maybe when there are more people traveling with us. It was in a busy area surrounded by lots of high end shops. Steps from the Duomo. The noise at night is crazy loud but it didn't bother us because we were so tired at the end of the day. Area is safe and so is the apartment.