We were so excited to stay at lauras place in Florence because of just how nice she is, Unfortunately things weren't all that great. The main issues we had were that literally 30% of tiles in apartment are broken, There is bugs splattered all over the walls with shoe marks, Fruit Flies everywhere, Found black long hair EVERYWHERE in the shower, on my pillow, all over the floor (My Fiancee has orange hair and I have short brown hair). Some small issues are that the Wi-Fi was extremely slow, Fridge was also really dirty and cracked plastic and a hair in the fridge as well. Laura is so awesome and nice but the Cleanliness is an extreme issue and needed be addressed. I don't know if it was a one-time thing maybe we were just unlucky and the cleaning lady didn't do a good job but over the course of an 18 day Italy trip staying in 7 different AirBnB properties within the same price range and similair locations all over Italy i would say Lauras apartment in Florence was the absolute dirtiest and most run down of all by a long shot.