We have stayed at 7 different AirBnB listings and this was the absolute best! Our hosts were kind and so welcoming. They were willing and able to help us in any capacity. I cannot say enough good things about the apartment either. The location was perfect, right next to Ponte Vecchio and Palazzo Piti, great restaurants and shops, and only a short walk from the train station. The apartment was spacious and welcoming with two very new AC units that kept us nice and cool during the heat wave. The kitchen was well-equipped. The bed was large and comfortable. A+ all around! Could not have been any better.