Silvia was a fantastic host and made our first experience with Air BnB great. The apartment was easy to find, close to the train station and as described. We arrived early am and without wifi, had to find a place to leave luggage and how to connect with her-learning experiences on our part. Once we emailed her, she was fast to respond and walrmly welcomed us at check in time. She was always available to answer any questions plus her booklet about the apartment and some of her favourite local restaurants - all which she went over with us- we're very helpful. She treated us as friends and even brought us some homemade cartucci the 2nd day! If ever back in Firenze would absolutely stay there again! Ciao Silvia and Grazie!