We are a family of five and our first time to Florence. We chose Francesca's place because of the location and description - with plenty of room for our family. When we travel, we like to have a place where we can cook and relax while not seeing the sites. Francesca's place provided all that we needed, and more. The location is fantastic - easy walking distance to all the main sites. We did not need to use public transportation, even when going as far as Boboli Gardens.
Overall the apartment is very well maintained and comfortable. It was clean and well stocked in the kitchen with dishes, pots, pans, etc. The street it is on is very quiet - one thing we very much appreciated after long days of exploring the city.
Communication with Francesca and the key holder was fast and efficient. We arrived in Florence before check-in time and we able to drop our bags then go find some lunch and come back at check-in time - this was at the offer of the key holder, we did not even have to ask. This saved us from having to drag our bags around Florence for a few hours before being able to check-in.
Highly recommend Francesca's place. We would definitely stay again on the next trip to Florence.