Gianluigi was waiting outside the apartment building for us and made us feel very welcome. the apartment itself is small but every effort was made to think of the guests and provide a welcome for them. We have never stayed anywhere that made so much effort - maps, advice, massive range of toiletries and every possible thing they could think of to leave in the fridge and the cupboard so we could get breakfast before exploring Florence. the apartment is very clean and quite comfortable but it is the hosts that make it special. it is in a very convenient street with plenty of food outlets, bakery and supermarket within reach and it is quite easy to walk to the main sites in Florence from the apartment. The apartment is up steep flights of stairs and could be challenging for those with health issues or exhausted by seeing the galleries museums and streets of Florence!