Lorena is such a kind lady and her apartment is clean and tidy and well located near the Duomo. There are restaurants and shops around which is very convenient for us. She welcomed us once we walked in the main entrance and show us around the apartment and tell us everything we need to know during our stay. It was summer ~40C the day we arrived and she prepared us some complimentary drinks in the fridge for us to enjoy. We were travelling with a baby and she was able to provide us a baby cot in the room. The only thing to note is the aircon and kettle may cause the power switch to trip which require you to go down to the ground floor and flip the switch back on again. Overall, a very enjoyable and memorable stay at the apartment :)