Massimo was a great host who had a great fantastic folder with lots of information for us to use. When we needed him he replied promptly too.
The apartment was lovely and in a good location - on a main road (but very quiet at night) and a quick walk to all of the tourist spots. The place also came with a parking spot which was fantastic for us as we were driving.
If we ever return to Florence we would not hesitate to return to The Nest.