Lorena and her apartment were absolutely wonderful. The apartment is in the perfect location to explore and discover magical Florence: steps away from the Duomo and Galleria della'Accademia, with a supermarket directly across the street, and space for a large family. We were 6 people in her 3 bedrooms and were extremely comfortable. The apartment itself is modern and fully equipped (towels, sheets, pots & pans, etc). Finally, Lorena was lovely. She answered all the questions we had about our trip, provided a hand selected guide for restaurants and attractions, and was extremely understanding after a faux pas was committed by my family. Grazie mile!