Cristina was wonderful! She was very helpful to my friend and I. We were two college students coming from the US, with very little knowledge about Italy and not the best grasp on the language. Cristina was always there with a kind word and was full of good advice. She walked us through every problem we may have had about transportation or places to eat. Our room was clean, beautifully decorated, and inviting. Our visit to Florence would not have been nearly as amazing with out her. Many thanks, Cristina!