My boyfriend and I enjoyed our stay at Lapo's place. Communication was great, Lapo was really accomodating when we were able to check in a few hours earlier than we had planned. The apartment is spacious and clean. A few of the dishes were not super clean and we had to wash them again, but we did not really mind. Unfortunately, the wifi did not work during our stay - since it was right after the holidays, Lapo could not find a technician to come by and fix it.
All in all, we had a beautiful time in Florence and would recommend this place.