If you can, I would avoid this place. Communication with this host is horrible. And you will never meet your host, you will meet someone else you have to text via Whatsapp, who is also not a great communicator. 1- When I asked the host if I could pay the mysterious 30 euro cleaning fee (that you HAVE to pay in cash) via Airbnb instead of in cash, I received no reply and instead only an automated message. 2- You must text a separate number via Whatsapp for check in, which is NOT the host... Okay, not the first time I've had that, but the man who checked us in was late to the arranged time without letting us know he'd be late and did not reply when we contacted him asking him if he was close. 3- We were LIED to by the man who checked us in regarding the water heater. When he was showing us the apartment he showed us how to reset the water heater "just in case" because "it's an old building and sometimes it will go out". We thought okay that makes total sense, this is in the heart of Florence after all. Well, it wasn't until we were freezing in the night and the water was freezing in the morning when we noticed they have the water heater ON A TIMER. I have no issue with the fact the water heater is on a timer, because I am all for saving money when you don't have guests, etc., but the host was clearly deceitful about it. Why didn't he just say, "hey, we have a timer on the water heater to conserve electricity and you will need to push this button 30 mins before you want to take a shower"? We would have totally understood that, especially for the price of the apartment. But it is the deceitfulness and poor communication both with the host and the "check in guy" that I would avoid. Honesty should be a value for a host. Not to mention the water heater is also responsible for the heat in the apartment and when the water goes out it is FREEZING in there, with sparse blankets. The price is cheap, and there's a reason for it. Would rather pay more to have an honest host.
(I'd like to add that we had arranged a check in time of 4:45pm-5:00pm via Whatsapp and that same day we had asked if he could let us in early at 4:15pm, to which he told us he would try but that he had another check-in before us, which was fine with us. He did not arrive until 5:15pm and did not call or text us to tell us he would be arriving late. Again, I get that he couldn't do an earlier check-in, but he should have been on time for the scheduled check-in or at least called us to let us know.)