My boyfriend and I stayed here for a weekend and had a wonderful time. We loved the location--walkable from pretty much everything we did in Florence--and found the apartment to be charming. There were a few flukes throughout checkin through no fault of Elisabetta's, but she was extremely helpful and kind, and everything went smoothly after that. The only slight downside was not having wifi at the apartment, because neither of us had data on our phones, but we had a great time nonetheless.