Alessandro and Amanda are excellent hosts! They were great at communicating and provided excellent instructions for check in and local recommendations. The apartment is just as pictured - bright, clean, and the perfect location for exploring Florence by foot. There is hot water, a thermostat, and windows that open up to a private, quiet courtyard. It is only a short distance from the train station and local sites - perfect for those exploring on foot. I made a mistake with my reservation (booked for one less day than intended), and Alessandro and Amanda were extremely understanding and accommodating. They went out of their way to contact me and work with Airbnb staff to quickly resolve the issue. They immediately offered to let me book their apartment to me for the extra night needed. I highly recommend this apartment for a stay in Florence!