Claudia was extremely friendly and welcoming! She went out of her way to meet up hours earlier than our scheduled check-in. She had a bag of pasta and tomato sauce that we could cooking the kitchen. The listing is as described. I loved that she had a washing machine. The location was ideal. Close to the market district and like a 10 minute walk from our tour location. There are a lot of stairs to walk up before you get to the loft. 84 of them! I had no problem with it but it something to note if steps are an issue for anyone. A nice quiet neighborhood that is located next to great restaurant. I loved this location and I would recommend anyone to stay here!