Easy check in and out. Host met us at apartment to show us the place and answer any questions. Gracious about recommendations prior to arrival and easy communication throughout. Apartment was cozy, had lots of character, and was clean! Washing machine was greatly appreciated as were snacks and bottle of wine. Beds cozy - both the full bed in bedroom as well as pull out in living room. Great location. Close to Duomo and easy to get around! About 10 min walk from train. Highly recommend. Hope to stay again some day!! :)