Wow. Our stay at Laura's place exceeded my already high expectations. Laura is the most friendly and helpful Airbnb host I have ever encountered. She sent me a list of recommendations from sights to restaurants and shopping and all were spot on. What's more, Laura acted like a concierge service helping us to book restaurants and cabs. She worked hard to find us a spot for dinner on New Year's Eve - no easy task in a crowded city like Florence. She was always available by phone or text - it felt like we were staying with a good friend or family who was looking out for us. The apartment was clean and very comfortable for our family of four and offered lots of nice touches like a fully stocked kitchen, guide books, shampoo, etc. I can not imagine a better location to explore Florence. We took cabs to and from the train station, otherwise we could walk to everything we wanted and more from this apartment. I hope we can return to Florence soon and stay with Laura again. It was perfect.