This is a beautiful apartment in the perfect location for seeing Florence. Laura was so helpful, arranging to let us into the apartment early when we arrived in Florence, giving us fantastic recommendations for restaurants, gelato, must see locations, and setting up a taxi to pick us up for the train station. She also provided tasty treats and beverages in a well equipped kitchen. The weather turned quite warm, and we appreciated the very effective air conditioning in the apartment. Also, we loved the location that was close to everything (especially fabulous restaurants), but also on a quiet little street. Of the places we've stayed, this one stood out because of all the little touches and furnishings that anticipated all of our needs and made us feel comfortable and at home.