My boyfriend and I were reluctant to try Airbnb for the first time (especially overseas) but having heard so many positive things about it from family and friends we gave it a try and we are so happy we did. Our stay in Florence at Patrizias place was our first stay and it was wonderful!! We stayed 2 weeks throughout Italy and one of our biggest challenges of our vacation was having to pack up and change locations every few days. With that being said, we appreciated the close proximity of this beautiful apartment to the train station. Even more so, thankful for the wonderful communication we had with Patrizia before, during and after our stay. As many reviewers mentioned the stairs are steep and narrow but we were made aware and I was so surprised to see two ladies assist me with my luggage. I know they said it in their review they would help but I wasn't really sure but they insisted on helping which was nice after having lugged it so many times. The apartment itself was immaculate, we bought small things like olive oil for Mozz and tomatoes because while she had some essentials I didn't see any oil. I believe we left it behind for future if that was okay. The terrace was absolutely amazing, the pictures are not "made up" as sometimes I always think that it will look way better online. I actually think it looked better in person. The only issue we had was one that was not solvable by Patrizia anyways. A water main broke when we were there and we were out of water throughout the town (for maybe less than a day but to us that was a big deal having just travelled and sat on trains for hours) Since we do not speak Italian we did not see it on the news. I thought it may be an apartment issue so I texted Patrizia. I heard from her immediately with a link explaining the city wide issue. She also sent me a message when it should be back again. Appreciated the communication. (The shower was very small for my boyfriend who is 6"6 and on the bigger side) but really no different than any other European shower we encountered in our 2 weeks of bouncing around. So I can't think of anything I could change, without the steps you wouldn't have the view (I'm sure the building is too old for a lift and we most definitely overpacked even despite reading the views beforehand) I would certainly recommend this apartment, maybe just pack lighter than we did. Thanks for a great stay, hopefully I make it back to Florence and to the same apartment.