Barbara was absolutely lovely! I only had one day in Florence with my best friend and boyfriend and her beautiful apartment was perfect for us. She greeted us when we arrived and took the time to show us all of Florence on a map and give recommendations. She is incredibly friendly and sweet. We did not spend a whole lot of time in the apartment, but it was wonderful to come back that night and crash in the super comfy bed. The bathroom was very nice and I loved the huge shower, however I will say, after my boyfriend had showered the previous night and my friend showered in the morning, it seemed the hot water had run out. I don't know if this is a recurring problem or a one time thing, but regardless the apartment was lovely with a perfect location, and I wish we could have stayed longer than one night.