La Divinia Dimora - Beatrice is a great apartment. We had a great stay. It is very beautiful, clean, very efficient, and is in a perfect quiet & safe location just a 10-15 minute walk from the major piazzas and the Duomo. Communication and help with anything we needed was great. Barbara's husband, Filippo, was in contact with us from the beginning to make sure we would have no problems-even from the time we landed at the Florence airport. He made sure we were met at the street entrance to the apartment. We were assisted with our bags, checked in, walked through this great apartment showing us where everything was and how it operated. All of our questions were answered. I could go on & on. To summarize, everything is as described in the descriptions and more! We will be returning in 10 days to stay in its sister unit Virgilio before our return home to the US.