Mario was the ideal host. He met us at the train station and took us to the apartment. He gave us a tour of the area and explained how to use everything in the apartment. All the details were taken care of in a very organized fashion. He truly went above and beyond his duties. The apartment is well equipped with absolutely everything you could need. He was extremely attentive and available via email/text. Mario offered to take us to other towns and show us the area. He obviously has a passion for what he does. The apartment is not in the centre of Florence, so you must take a train in to the centre. If we had used the bus that came by the apartment, it would have been even more convenient.