Marco made us feel extremely welcome. He collected us from the train station for a small charge. Taxi's are very expensive. He left us a welcome bottle of wine, which was extremely thoughtful. Also, before we flew out, we had many questions regarding travel, etc. and Marco responded almost immediately. The Terravision bus we used was late, and Marco was waiting patiently for us. If you arrive in the evening, it will be best to eat in the town, before you get to the Loft, as there are no restaurants or shops where the Loft is. On our last morning, we walked a little further up the hill and we came upon double gates that had a sign for a restaurant, but as we were about to leave that morning, we didn't bother to go in. Opposite the Acadamia Museum (where statue of David is) there is a supermarket, which was handy, as it was very near the bus stop to get back to the Loft. If we ever visit Florence in the future, without doubt we would like to return to the Loft. I will definitely recommend the Loft to potential visitors.