The walk from the train station (Firenze SMN) was extremely easy - maybe 10-15 minutes - and Paolo met us at the apartment at the time we had specified. Her instructions were clear.

The apartment is up the first flight of stairs only (very important when you have heavy luggage) and I was pleasantly surprised by how large, spacious and comfortable the space was! She really takes her guests into consideration and gives you a full tour of the space, where to find things, etc. which not every AirBnB host does - especially here in Italy. She has provided extra linens, shampoo / body wash, etc. and has a desk filled with books on Italy (and leisure books - Harry Potter was a big win for me!), as well as maps and printed recommendations for things to do / eat / see which was very much appreciated.

Wi-fi worked great here, as did the water temperature / pressure. The kitchen has a full stove (though we did not use), microwave, and fridge which was useful for leftovers as well as to store the fruit we purchased at the Santa Croce marketplace (delicious if you have a chance to buy local produce!)

The only one feedback I had was that one of the windows (living room, left side) was perhaps cracked recently and repaired. But the repair job left us unable to close the wooden shutter, which would have helped to keep out the street noise - part of the pro / con of being so close to the Duomo. I know that hearing street noise is kind of a norm in Italy, but I thought it was greatest here. In the end, I put in ear plugs which helped greatly - so recommend bringing that and you should be good to go!