Gio was great! He was responsive and helpful, and friendly. Gave us good tips as to what to see in Florence, neighborhoods and restaurants.
The room is very cozy, it was a bit scary to sleep on the edge of the 2nd level but it is just because I am scared of heights. Apartment is very interesting, there are artworks everywhere of different sorts, paintings, installations, etc. It's really cool but you have to be open to being surrounded by art.
The location of the place is perfect because it's really close in everything touristic but is located in the neighborhood where you can go out and run into locals, not just tourists. You can experience a bit more authentic food and hang out places while being just a couple of blocks away from sightseeing locations.