This is an absolute great location-you cannot beat it-but be ready for the five flight walk up the stairs. When we checked in we were told the AC in the bedroom was not working but the one in the kitchen was. Unfortunately these are separated by a wall. We gave it a chance the first night and we were uncomfortable. The next day we asked when the air conditioning would be fixed and we were told they are removing it because it is too much air-conditioning. This was disappointing as it was very hot in Florence when we were there. It was very clean but there was a lot of noise from other units-not the street. It’s a cute little space and in one of the best neighborhoods in Florence. Camilla was very responsive.