Positive:
- Very kind and polite communication with the hosts. They were always available and tried to help.
- Perfectly located
- You hear nothing from the outside even though it's in the middle of the city but you sometimes hear the neighbours from the stairway but so do they ;)
- Big and nicely designed apartment
- Bathroom was nice and they had soap, shower gel etc available
Negative:
- Fancy photos need to be updated or furniture need to be renewed. It seems like it was a nice place some years ago.
- The sink in the kitchen was dirty and the tab was loose. Not the most attractiv kitchen to prepare food, but ok if you eat outside anyways.
- The mattress was a bit saggy.
Overall it's a nice place to stay for some days compared to other AirBnBs in Florence, but don't put your expectations too high when you see the photos.