The location of this Airbnb was great. We got to walk across the bridge everyday and it was central to everything (no more than 20min) including the train station, Piazzale Michelangelo, uffizi, duomo, etc. Getting there was a little confusing—you have to go up the giant step of stairs! WiFi was okay in the big bedroom but didn’t really work in the rest of the apartment that well. There was only one bar soap and one paper packet of body wash in the bathroom. We were expecting more. There was also a washer which was very nice and the view was spectacular even at night or in the rain. Mostly the stay was great except some communication. I asked the host about leaving our luggage after check in because it states on the amenities that luggage storage is available. She said that we needed a reservation one month prior and I understood but said that she should probably put that in the listing so guests know in the future. She said I was being rude. I also asked about a couple other things such as if the washer and dryer was free (in amenities it says free or for a fee) and she said it is written. It’s free. However I was just trying to clarify as it was not clear and I thought it was a bit frustrating that she was responding that way. My stay was pleasant otherwise.