Cristiana and Marco are very warm, welcoming and helpful. Loved that they sat down with us having breakfast together and held a conversation with us. They showed their interest in what I did and how I spent my time in Florence. Cristiana was very helpful in providing sightseeing and dining options in Florence. The place is clean and tidy and in a convenient location (close to the train station). It is also very close to the river which provides a nice morning jog or walk :)