Absolutely wonderful place to stay! Mattia, who met us at check-in, was very kind and helpful, and he gave us some fantastic suggestions of local restaurants. The apartment is in the perfect location, literally steps to the Palazzo Pitti and Ponte Vecchio, but, being in Santo Spirito (other side of the Arno) the neighbourhood has a more local, less touristy feel. The apartment itself is bright, clean and large. The washer and dryer were a really nice touch, as we stayed for over a week and needed them towards the end of the stay. David was in communication with us throughout and very understanding when my plans changed at the last minute (cancelled flight). Overall, highly recommend this lovely apartment, I hope return in future!