Overall, our stay at this apartment was pleasurable! It is in a highly convenient location, and the outdoor atmosphere on the balcony is nice- you get to see the sunset every evening. However, we felt as though the apartment itself did not match our expectations from the listing. It was a bit smaller and more run-down than advertised (couch was rugged, half of the lights didn’t work, some things were dirty, and there was a bad odor from the sewage). The check-in process was not the most clear, with lots of keys on the ring and no labels for anything. Also, we would have appreciated some more basic amenities for a longer stay, such as extra towels, extra toilet paper, soap, or even some coffee grounds. It just felt like we showed up to the bare minimum. But we still enjoyed our stay and are grateful for our time in Florence!