We had a really nice time in Florence. We were surprised to find upon arrival that we seemed to have the whole apartment to ourselves. This was great, but then one morning we heard someone come in and do something for a few minutes and then leave. This wouldn't have been weird except we were under the impression that no one else would be staying there, and therefore not entering. The location was amazing though, with lots of nearby restaurants and bars just outside of the main touristy area but close enough to walk to anything. We were also greeted with a bottle of very nice organic wine, which was very enjoyable! Our only real complaints would be the bed is very firm and uncomfortable and there were no curtains on the window in the bedroom, making sleeping past 7 impossible. Overall though the value was great and we would recommend!