Sabrina was waiting patiently for us when we arrived after (unfortunate) travel delays. She voiced the same approachability maintained prior to our visit through our questions, encouraging us to get in touch with any questions or issues. Sabrina has put together a guest space that is attractive as well as practical and well laid-out. Everything you could want is readily on hand. The pretty cupboards and floors are enhanced by a feeling of spaciousness through the high ceilings. The AC worked well. We found the location quite convenient, an interesting easy walk to many sights and close to restaurants and the San Lorenzo market. A great chioice for Florence lodgings.