Charming apartment on the top floor extremely well placed overlooking a very lively square. Air conditioning was appreciated during the hot summer in Florence. The communication went very well, the check inn and check out also. The square is noisy, which did not bother us at all, we even loved it, but if you are sensitive to the noise this place is to be avoided. There is an elevator but it starts on the first floor, so the apartment is not suitable for people with reduced mobility. Overall an excellent experience definitely to repeat!