Francesca was amazing and so accommodating in being in touch with us and greeting/checking us in late due to our crazy travel arrangements. Her place is exactly as it appears in the pictures, very spacious, comfortable/cozy (you can close the blinds and have it be very dark during the morning/day to sleep in or nap and it was very quiet - the bed is VERY comfy), clean and with everything you could need for a few days or even weeks stay. The location couldn't be better, we walked to all sites/sights the city had to offer and don't think it took us more than 30 minutes to reach anything. I would recommend Francesca's place to any friends or family taking a trip to Florence - excellent experience (there was even delicious coffee and pastries for breakfast!).