Great location. Steps away from the Duomo and market, two musts when you're in Florence. And the balcony view is amazing! I just wish there was more comfortable chairs out there. The apt itself is very spacious. The kitchen is missing a couple must have items, one being a spatula. And the kitchen cabinets along with the bathroom smelled a little musty. We found some ants the first night we were there. They were only in the kitchen area though and when I messaged Katia and Cristina, they were friendly and brought over spray the next day. Problem solved.
All in all, checkin was quick and easy, communication was good, location was great. A few problems here and there, but nothing we couldn't deal with.