I had a great time at Gabriella's apartment. Everything was perfectly clean and as advertised. It's very easy to get into the city centre, and the area itself is nice as well. The large room has plenty of space and the balcony is really pleasant. Gabriella was helpful, quick to answer any questions, and very patient with my lack of Italian. I enjoyed hearing about her own travels too. The flat is really good value and I'd highly recommend to anyone in Florence for a short stay.