Pro:
-Girls at check-in were extremely knowledgeable and sweet.
-Large apartment. 4 queen beds in 2 large rooms. Upstairs room is more like a loft but fine. .
-washing machine works well and you can dry clothes on terrace outside.
- great location regarding museums and art, entire city.
- safe street
-elevator. Wow !
- excellent air in one bedroom.
CONS:
The bar across the street had a band playing on Friday night extremely loud. I like bars and wine and loud music - but I also like to sleep. They played aggressively loud until 1:30am. I had to use ear plugs and take a sleeping pill.
- air in one bedroom was messed up. It was loud and couldn’t get cold. We moved out of that master room and gave it to kids because of noise of AC.
- one toilet didn’t work at first and I requested help. They didn’t respond until the next day and by then we had fixed it.
OVERALL- very roomy for the price. A washing machine makes all the difference. Everything you want in Florence is close by. If you don’t like noise be careful. But Saturday night it was much quieter.