The apartment is just a few minutes walk from the major sights in Florence. The apartment was clean, tidy and full of light and Paolo was very helpful and friendly. He gave us tips on what to see and where to eat. He even walked with us to the station and helped carry our bags at the end of our stay. His English is very good so communication is easy.
The apartment is on a working class street so you feel that you are part of the true city life. We felt very safe there. There are several good restaurants nearby as well as a nice grocery store.