We stayed 6 nights in June, was greet by host's assistant. Florence was hot, in the 90-100 degree F. Perfect location. Second floor, spacious. Walkable to the Market Central, duomo, and academia. However this is the worst place I stayed out of 4 airbnb locations in Italy.
* kitchen sink - faucet fell apart, put it back on - workable but not ideal. * Lamps in both bedroom broken, still light up, but broken from the neck of the light bulb, electric hazard, *First floor shower was unusable due to clogged drain. *Second floor toilet flusher - non functional - had to use a big pot of water to flush - inconvenient, but workable. *Second floor shower was clogged, we had to clean the drain ourselves. *Second floor shower tower hanger broke, * Master bedroom (actually an attic) AC cannot overcome the heat from the ceiling skylight on hot days, even with a fan running - we had to sleep on the pull out couch the whole time. * Electric circuit is not adequate for normal use, the circuit breaker kept break off every time we start washing machine, once when we started electric stove. Had to go down to the first floor of the building to reset the circuit breaker. We had to turn everything off (except refrigerator) to do laundry. * minimum supplies provided, two rolls of toilet paper for each bathroom, 4 packs 10ml shampoo (size like 2x2 inch hand sanitizer wipe) and 2 bars of 2x2x.025 inch bar soap, not the welcome package to get us through a weeklong stay. No paper towel. No laundry soap. 2 pods of dishwasher soap. First day afternoon we strangled to find a convenient store for supplies in a new city with minimum help from the host. On the fourth day, the host asked if we wanted to call a service, we only have one more night to deal with, schedule to check out on day 6 morning. We were not comfortable with service personnel working in the apartment while we were out touring the beautiful city of Florence.
All the issues are fixable, however, if the owner is not going to fix the issues and continue renting out the place like what we found, we won't recommend it.