We had a wonderful stay in Florence. The apartment was clean, comfortable, and well located. Communication over several days with any questions was met with prompt replies. It was very nice to have a washing machine and a dishwasher. Use cool temperature for washer as the hot water tank will empty quickly and leave you with a cold shower. Location is close to tourist sites, restaurants, and markets. Being on one of the busiest streets in Florence though means a fair amount of noise late into the night and starting again at 7am. We were pleased with our stay.