Host was nice along with the workers downstairs at the restaurant. Location is perfect in the heart of Florence but the space offered is not ideal. Harsh LED lights offer a warehouse feel, cheap uniform furniture, it feels like an unloved hotel room rather than a "home" like the Airbnb experience is meant to be. Restaurant you get a discount at is not great and only are there on occasion because of convenience. Overall if you are looking for a place to basically just sleep and bathe after exploring beautiful Florence the location makes this place possible worth it.