Guido allowed us to check in early on the day of our train, which is always awesome! He was also very responsive and checked in regularly to make sure we were doing all right. We were greeted in person by Mr. Lombardi who gave us the key and explained the location of the apartment to us. Very nice older gentlemen. The apartment has so many things within it (fan/ac, detergent, paper towel, drying rack, list goes on) that many apartments don’t. We felt perfectly at home. ~5-10 min walk to many of the major things (Uffizi, Ponte Vecchio, Duomo). The pictures and description are accurate. We would stay there again!