Alessandra met us upon arrival, showed us around each room, kindly explained the dos and don'ts and gave us useful local information, including a map.The apartment was more than what I had expected - great location, 10-minute walk to SMN Central Station; good coffee shops are steps away; restaurants, a small supermarket and the central market with food stalls on the 2nd floor are very nearby. The apartment was very clean and has all the necessary cooking utensils although we ate out. It was very quiet at night. Thanks to Alessandra's advice, we had a great time in Siena/San Gimignano and Pisa/Lucca. I would highly recommend Alessandra's apartment.