Nadia provided excellent communication from beginning to end. The flat was clean and the patio lovely. The bed was very comfortable. The kitchen is well stocked with gadgets to make coffee, tea, warm food, or whatever your cooking needs might be. The flat has great links into Florence city center via the small buses or the tram to the the train station. The area is away from the hustle and bustle of crowds, and the constant sales pitch of the selfie stick sellers, which is wonderful.