This is the second time we stay in Flavia's flat. Flavia is an excellent host!! She is friendly, helpful, organised and quick to respond. She was very helpful, responsive and flexible with check in/out times. The flat is beautiful, exactly as described - just as the photos provided - and in an amazing location!! It had everything we needed and it is also close to a lot of excellent places to eat or to have a coffee - it was just great!! I would definitely go back as I really enjoyed - once again - staying in Flavia's flat. I definitely recommend this flat highly to anyone travelling to Florence.