This place is FANTASTIC. Mario met us at the train station and walked us to the property. Only down side it is up three flights of stairs. It is a big place to stay in, super clean and VERY well equipped. Instructions in english for everything, detergent for washer and toiletries, towels and linnen included. There is an excellent pizza place next door. Mario could not do enough to help us during our stay and assisted with bookings for excursions during our stay in Florence. Property is quiet and yet walkable to everything. Would definately recommend staying here.