Overall, we had a really nice stay here! The location was very close to lots of good restaurants and attractions in Florence and the apartment itself was very pretty, airy, clean and comfortable. Communication with the hosts was very easy. The only negative is that it's quite noisy - we would hear commotion on the streets until past 4am sometimes, even on a weeknight, which made it difficult to sleep (though I imagine it would be the same issue for any downtown location). The apartment itself is also at the top of 4 flights of stairs, so just something to be mindful of. Overall though, we had a very nice stay here.