Elena was amazing! (sadly we did not get to meet Paolo) Their place is an 18 min walk from the Duomo which is perfect since uber isn't available in this area.
Elena was super friendly and had tips for restaurants and getting around ready for us! She also gave us a map to keep and had little booklets in the apt of things to do in Florence. Her apt is a dream and we really hope to stay there again when we come back!
Definitely recommend this place!!