Federica was extremely welcoming and helpful during my stay. She drew out an incredibly clear map of all the hot spots within walking distance, which I LOVED. Also, all of her suggestions for food & entertainment were great, I had not one disappointment. The apartment is very nice, it looks exactly like the pictures. I had a problem with the heating in my bedroom, but it seemed to be a mechanical error, not Federica's fault. All in all, I'd definitely recommend her place & love to come back in the future.