Bianca was very communicative and helpful to us. We are so happy to have stayed here. The apartment is very well located and you can’t beat the space and value. We did run into some issues with heating/cooling which we resolved with Bianca’s help. Her husband even ran a fan over to us because one of us was hot while the other was cold, and you can’t run heat in one room and cold in the other (hot flashes!). They are such sweet people and the apartment was a treasure to us to be able to quickly go out for fun times in the city! We would definitely stay here again!