Exceptionally comfortable and accommodating place for our family's too-short stay in Florence. Great location in downtown Florence in a historic building, recently renovated and modernized. Laura was so kind and very helpful, exceeding our expectations in meeting us, helping to orient us to the city, helpful hints and recommendations, and allowing us to keep our bags late in the apartment. So clean and convenient, and little touches like coffee, water, snacks on arrival. Easy walk up to the apartment on first floor on wide staircase (1 floor up). Absolutely delightful overall! Looking forward to returning.