Our stay was excellent from start to finish. Chiara and Lorenzo were super responsive throughout the process. The space itself was perfect for our group of 9. Sweet touches were wine upon arrival, easy to use laundry and chilled water ready in the fridge. The flat is very safe and secure. It has high ceilings and a modern elevator. It is 1-2 min away from Gusto Pizza, Palazzo Pitti and Piazza Santo Spirito. Also, the street the flat is on leads straight over the bridge to the Duomo area. Florence is walkable and gorgeous. I would love to come back to stay here for a whole week.