Veronica was great with communicating and was a generous host. When we arrived, she had a bunch of snacks and cold water for us. She was detailed in her orientation for the place with us. The only thing that wasn't great was the water pressure and lack of heated showers while we were there. I know the building was old, but it still was a bit of a surprise as to how little pressure we had. Either way, it was a great apartment with a great view at the top.