We arrived to Florence from a night train in the morning. We did not have clear instructions on how to get to the apartment, so we spend a good amount of time wandering around. When we finally found it Leonardo was there to greet us and show us a map. This was one of the only times we saw him. Having a private bathroom was nice, however, we did not find it very clean, especially since Leonardo asked for a cash cleaning fee. The room is quite stuffy and we did find some bugs in the room and bathroom. Also, if you are sensitive to cigarette smoke, this is not the place for you.