Marcello is very nice and kind, waited us for 20mins in front of the building and helped carrying luggage to apartment. Apartment is great, has washing machine, could cook and we can walk to everywhere！！！ Also very close to train station and a supermarket which closed at 9pm. The bed and pillows are very cozy, outside was quiet at night, we were slept well. Marcello's apartment is very suitable for travelling in Florence and I highly recommend it！！！ I will book it next time！！！