Annalisa's apartment is superb, roomy, with great shower and very comfortable mattress. We did not meet Annalisa in person, but she was just a short text message away. The location is perfect, and everything is within a walking distance. More importantly, Annalisa is very attentive and quick to response. We arrived late because our flights were delayed and then cancelled. All our plans changed. But Annalisa took care of that by making reservations to a wonderful restaurant. She also reserved for us taxi to the airport. I doubt there is an apartment better located if you really want to tour Florence, enjoy its many great restaurants and bars and be close to all the attractions. Highly recommended!