This apartment is like staying in a 5* hotel! It was very spacious and clean for the both of us and everything was top notch. The bed and pillows were a comfy firm. There was AC but we didn't need it as it was mostly rainy when we were there. All-in-one washer/dryer unit was super handy. Induction cooktop, microwave and dishwasher available. Felt safe and secure the whole time.
The location was great. Just steps away from the Ponte Vecchio and the Pitti Palace and just on the other side of the bridge to the Uffizi. There is a great restaurant basically around the corner and another one, a little fancier, less than 10 minutes away.
Vins was easy to contact and responses were timely. There was an unforseen issue that was out of both of our control and Vins had the problem fixed in 24 hours. He also provided us with maps, suggestions for dinner and info on the neighbourhood. A very thoughtful host who has thought of everything a guest would need to feel like they're staying in their own home, but better. I will definitely book this place again on my next visit to Florence.