"Change the apartment!"
This is the most unpleasant experience with Airbnb, which I had. It is very disappointing that this behavior of the hosts leaves an imprint on the beloved city. Problems with Wi-Fi (it didn’t work, but I needed to do business and tell my relatives that I’ve gotten safe), other people's hair on the pillows and problems with the front door (complicated lock). And also - the rudeness of the hostess, who offered to change the apartment, if we do not like something. I do not advise.