The apartment was lovely - a good location but not too noisy, very close to the train, clean, beautifully decorated. It is at the top of the building - great views, but quite a few stairs. Kitchen and washing machine are provided. But even better than the apartment is Ilaria's hospitality! She was responsive and punctual, went above and beyond to help us to park and figure out how to return our car, and gave great recommendations for restaurants, gelato, and shopping. We really enjoyed Florence, and Ilaria and her apartment made it great.