Rosanna was very nice and helpful, she gave us some tips on where to go. We were able to check in earlier, the house is 10 minutes away from the city centre by train and a 5 minute walk from the local supermarket. It was very clean and in a private calm neighbourhood. The house had everything we needed and even though it was hot outside the house was cool with the air conditioner.
If we ever come back to Florence we'll surely stay here again!