Great hospitality and location.
The room was cozy and beatiful (many steps to reach the room without elevator but it was not a problem for us).
Overall a good experience at a reasonable price in the center of Florence till the check-out. After the check-out we asked for Stefano a place to leave our lagguage. we reached the place he suggested at the time agreed but he was not there. We waited outside in a cold winter day with a 4months baby for 30 minutes and then we left. During that time we have tried to phone him but his phone was off. Finally we left and he did not call us back, no apologize, nothing. A very disappointing experience.