My husband and I stayed here with our dog. The hosts for this airbnb were very nice and responsive to questions and concerns during our stay. They checked us in at a flexible time for us and gave us great recommendations in Florence. The apartment was easy to get to, it is on the third floor but the walk is not hard if you have light luggage. You might struggle a bit with massive suitcases. The location was great, just away from the main touristy areas but still easy distance to walk to. Its about a 25 minute walk from the main station, but there is a lot to see in between. There is a great local supermarket downstairs as well. The furniture, kitchen and bathroom is as described in the photos, good amount of space in the apartment and bathroom. It was nice to have an iron, umbrella and hairdryer (lovely touches which makes a difference). It was great to have a washing machine. Wifi worked well most of the time, it didn't work for a few hours but the owners fixed it straight away. The kitchen facilities was okay. The apartment I found however needed a few improvements, especially for the price of the apartment. It's not as homely as I would like. Although the furniture is the same as the photos, I found them to be slightly worn out (lounge chairs had scuff marks all over them, dining table was worn out etc) compared to the photos. The room was not as bright as in the photos, there is only a small window on one wall for the whole apartment. We wanted to keep this open, but there is no flyscreen or curtain to keep the mosquitos out, so we ended up getting 10 bites over our bodies. It would have been nice to have been warned about this. The weather was not hot during our stay (25 degrees celcius) but found the apartment to get stuffy so we had to turn the fans on overnight. Unfortunately they can be a bit loud. There was also a strange and very strong, unpleasant chemical smell coming from the bathroom and main entrance of the apartment which made it unbearable for us to go to the bathroom. We did ask the host about this but they were not sure what it was. The apartment also could have been a little cleaner, the floor felt like it was not swept, the chairs had crumbs on them still, and there were dead mosquitoes on the walls in the bathroom. Also a note to purchase or bring your own washing machine powder or liquid as this was not provided. The bed was fine for a futon but one of the pillows was very very flat, so sleep was not the best. There was no bin liner to use either and we were asked on the last day to take the bins out, we were not told this when checking in or where...