We arrived late in the evening and were met by Marco, who showed us all of the details about the apartment. He also got out the map and showed us where things were as well as gave some recommendations for restaurants and tips to do/not do. The apartment itself was perfect for us, plenty of room, quiet and the courtyard was a charming addition. Florence isn't very large so the location was great and the fact that Brewdog is right outside the door was a bonus for my husband! Before we arrived Marina was very quick to respond and helpful with details to make our arrival and departure smooth. We would not hesitate to recommend Marina and we would stay here again.