Claudia was a lovely and welcoming host and we found our stay very comfortable with her. The flat is very cute and has a great rooftop balcony that is perfect for afternoon drinks. The flat was very clean and the location is great - there are a few stairs to get to her top floor apartment so pack lightly. Florence is quite small and can walk almost everywhere! Claudia gave us some helpful tips for our stay in Florence. Would recommend staying here, Steph & Ash.