My stay at Sophie's place was terrific. She was helpful at coordinating my arrival and providing directions to the apartment. I didn't meet Sophie but she had a nice woman meet me and give me the keys. The woman only spoke Italian so that was challenging but easy enough to figure out the necessities. The apartment itself is huge! Two bedrooms and a couch in the living room - too much room for one person but could easily accommodate 5 or even 6 people. The kitchen was stocked with everything you would need to cook (besides food)! A washing machine was also a savior for me on my long trip. The location was great - a 15 minute walk from the train station and 15-20 minutes to the center of the city, probably a bit further for some of the tourists attractions like the Duomo and Academia. Very close walk to the Bolboli Gardens. Overall a great stay!