We unfortunately chose this Airbnb because of its proximity to key locations in Florence. The day of check in our train was delayed. As soon as we were able to get wifi/ our SIM card activated we contacted the host. The told us to arrive by 5 so we quickly got into an Uber and headed over. We were able to arrive by 4:45 and contacted them immediately. One of the workers opened the door and immediately started to berate us saying, “ you know what I have a problem with you”. He continued going on and on calling us rude and inconsiderate. We apologized profusely and explained that we are not from Italy and had no way to contact him. He continued to yell at us. He handed us the set of keys and told us to “go figure it out”. We went upstairs to go fill out paperwork and he asked for my passport because he said “there is a lot of terrorism here and I need to figure out where you’re from and who you are.” We were extremely startled by that accusation. He started to look at my passport like it was a fake and took many pictures of it. He then asked for my mom’s id. she handed him her drivers license and after he took picture he said that wasn’t good enough and he wanted her passport to “know where she’s from”. My mother and I asked where he’s from because we were both extremely agitated and upset. He said he was Kurdish. We got this large apartment because we both needed to work from home while we are on vacation. He told us that we couldn’t use the third bedroom because we only booked for two people and that he will be watching us/ checking us which is another inappropriate layer to add to this situation. The only reason we are giving this place two stars is because the statue of David is a one minute walk from this location and the place was extremely clean.
There were also other issues with the apartment as well. The wifi was horrible and we burned through data when we were there. The AC is not throughout the apartment only in one bedroom. They provided small fans for the other rooms and living room which did not suffice. Some minor things was that the flusher for the toilet was broken so we had to fix it ourselves. The kitchen was not fully equipped as it was missing a toaster, coffee pot and a few items. There was also a quarter of a TP roll that was left so we had to run to the pharmacy.
The positives of this apartment was the proximity to everything and how spacious it is. If you have trouble walking or have heavy bags, the stairs going up to the second floor are uneven and there are no elevators.
If you can tolerate racism/ anti-blackness this place is for you!