We spent a wonderful time in Firenze enjoying spacious apartment of Donella. Everything was tidy and clean, in fact most things are brand new since it's a new rental. Since it's all new a few things were not working but I am sure they'll be promptly resolved. Unfortunately, our train was 1 hr late and we missed each other by a few minutes, but when we came back she was kind to offer a ride to town. There were plenty of small pleasant amenities and it was a kind gesture to have complementary water and snacks upon arrival. There was a lovely courtyard we didn't get to enjoy due to rain. It's about 12-15 min walk to train station/downtown. Overall, good communication with Donella and Susana (they are both sweet kind ladies) and lovely place to come back to - happy to recommend!