Gianni was very helpful and pleasant. Our check in was very smooth and he helped us with our luggage. He was very responsive to any inquiries and gave us great recommendations for restaurants and places to visit. The place was spacious and comfortable. If you are noise sensitive the living room with the sofa bed may be noisy from street noise. Otherwise, it was perfect for us. The location is very central as well. Gianni and Barbara were kind enough to reserve a cab for us before we left. We would stay there again.