The apartment was in a brilliant location. Right in the centre of Florence, and close to so many landmarks.
However the apartment was dated including the furniture and low water pressure. It was cold at night, but extra blankets available.
We were charged €70 extra cleaning fee for a two bedroom apartment so we could use the second bedroom. This was fine except we were told on arrival the second shower didn’t work. We were also told to separate and take out our trash (3 night stay for 2 people) - which I thought was harsh considering we had to pay extra for cleaning.
I was told to communicate with the second owner, which I did, but then another person contacted me instead. I was asked to communicate via another messaging platform but was receiving messages through Air Bnb instead so there was missed communication.