Absolutely a wonderful experience - from host to apartment. The place: centrally located, amazing Duomo view, very clean, comfortable beds, a truly wonderful space.
Then to top it off, Alessandra is amazing. I had a hard time finding the place and Alessandra was extremely patient and communicative. She even met us outside the Duomo to walk us back to the apartment. She provided some great recommendations and suggestions for our stay. I would definitely stay here again and recommend to anyone traveling to Florence.