We were asked for cash upon arrival for Florence city tax we were unaware of. 22€ for 3 people doe 3 days. First morning there we were woken by loud construction going on in the building we were not told about. It goes on daily all during the day. We contacted Luca and he informed us he was unaware of the construction and offered us a partial refund immediately. The apartment was also missing some light bulbs and the air conditioner in the bedroom did not work. Luca sent new light bulbs immediately. The view was AMAZING overlooking the Arno river. Location is PERFECT and central to sight seeing in Florence. Apartment was clean and luxurious. Would recommend this apartment on view and location primarily.