Even though me and my husband arrived her apartment a bit earlier than check in time, she organized well so we could put our luggages at her home. Her apartment location is very convenient to look around all famous places in Florence and the view from our room and bathroom was stunning.
When Lisa came back home, she so welcomed us. She was friendly and kind during our stay.
Despite it's beautiful view and convenient location, this apartment is located on 4th floor without a lift so I guess if people have a lot of luggages should consider. However, her apartment was worth staying for us :-)