Alina’s place is very clean and well located. Alina herself was very responsive to communication through the Airbnb app. She was not rude, but is not necessarily friendly in the typical way which you would expect of an Airbnb host. The space runs more like a hotel than an Airbnb. The space is very clean and the bare essentials are available to guests. We only had one towel for two guests. I believe had I contacted Alina she would have provided another, yet felt uncomfortable because she acted as if we were almost a burden to her during the rushed check in process. Also of note, it is very loud in the room from the street noise, so I would not recommend for light sleepers. Overall: the space is very clean and is comfortable for two guests for a night or two. I personally would choose another option if I were to come to Florence again.