Our stay at Michela's in Florence was one of the best Airbnb experiences we've ever had! She was communicative right from the beginning, and her place is pretty close to the central train station while not feeling too touristy because of it's location across the Arno river in the neighborhood of Oltrarno (for reference, we had 2 suitcases and a few backpacks with us and it was an easy, 15-minute walk). The compact room in her place feels like your own apartment (there's a small cooktop, a counter, a large closet with hangers, and a bathroom all right there) and has everything you need for a stay. It was impeccably clean and the bed was comfortable, and if you happen to be there in the very hot Italian summer, there is air conditioning. She offered to makes us dinner on our first night in her outdoor dining room/courtyard, which is beyond beautiful - we enjoyed it so much that we shared dinner the second night, too. Michela is warm, hospitable, and thoughtful - we'll absolutely stay with her again when we return to Florence.