Great communication. Ilaria couldn't meet us when we arrived but sent a friend. Everything was explained clearly. (appliances, rubbish removal etc) Everything seems new! Apartment has such a beautiful vibe about it! Loved our stay!! Better than the photos. Great size (we stayed with 3 adults) Beds comfortable. Rooms spacious.
There are rubbish collection bins (recycling etc) are in front of the building and people regularly threw out their glass bottles in at all hours of the night! Nothing Ilaria can do about that and we got used to it. Have to expect some noise in a city! The shower is huge! The water tends to fluctuates in temperature while you are using it which takes a bit to get used to. I would say this may be common in old buildings with old plumbing.
The apartment is advertised as 2nd floor, but it was actually up 3 flights of stairs. (I have noticed this before that the stair count is done differently in various countries!) They aren't huge flights of steps and it was very manageable each day. We would definitely stay here again!! It is such a beautiful apartment in a beautiful city and a very convenient location. The view out of the windows reminds you every day that you are lucky enough to be in Tuscany!
Ilaria made the effort (after booking us a taxi) to come and meet us before we left. Very kind. She also messaged us during our stay to make sure everything was okay. Thank you Ilaria for allowing us to stay in your fantastic apartment. (& for the last minute addition of the third person!) Greatly appreciated!! xxx