We stayed 2 nights at the place, which is conveniently located in the historic center of Florence. There is also nearby parking (about 2 blocks away, 24 euros per day). The hosts were very attentive in communicating ahead of our arrival, at times over-communicating things that had already been clarified. It is located in an old building, nicely decorated and clean. The listing gave the impression of this being a boutique hotel; I would call it an upscale hostel. There are maybe a dozen rooms, all located on the same floor. The noise isolation is not great, and there was noise coming through from other rooms during the night. The host gave us recommendations on local restaurants and sights; she also researched drop-off laundry places upon request which was much appreciated (there is a place about 2 blocks away that will wash and dry your whole travel wardrobe for 9.50 euros). Overall, recommended for the location, but for the price you can probably find something nicer.