When I first booked Quiet Haven, I told Artan we would be coming from Venice by train. He said he would come pick us up in Venice and bring us door to door to Quiet Haven. He did, and the experience was wonderful. He took us through Verona to see the arena and Juliette's balcony. He is an excellent driver and made our transition to Florence easy. Since we are 8 people, it was especially nice.