Simona was amazing! She waited for us even though our train got in late. Her room was OUTSTANDING, nicely decorated and the bathroom was top notch! It was very, very quiet and we slept great! The bed was more comfortable than our own at home, with clean and soft sheets and when closed, the window made the room pitch black, even in the morning. The location was nice, close to the train station and providing a nice walk to reach downtown Florence. Simona gave us breakfast vouchers at nearby cafes that were along the way to the center, which was a convenient way to start each day. We highly recommend this adorable place!!