Our experience was just what we needed for our time in Firenze. Finding the apartment was simple and the room was fantastic - clean and spacious with complimentary water, treats and a bottle of wine. The shower was great! Soraya was helpful and even printed off tickets for us. The inclusive breakfast downstairs was a great perk and the staff were great with storing our bags and calling us a taxi to get to the airport. We will definitely be recommending the room for anyone we know who is travelling to Florence.