Since the beginning, the communication with Ilker was really smooth and efficient. He was answering all our queries even before we reserved the appartment. When we arrived there, Ilker was waiting for us in front of the building and his welcoming was really warm. He offered us a nice bottle of white wine and chocolates. He took the time to explain some details about Firenze and even gave us some ideas and tips. His appartment was clean and tidy. All amenities were available. The appartment is perfectly located near all museums, Ponte Vecchio and all other touristic main points. The ideal place!! During our stay, Ilker was available at all times to answer any enquiry. We had a really wonderful stay!