My wife and I spent 5 days here and we loved it. Check in was very easy and Renauds mom, Lorraine, walked us through the place and was very helpful. The neighborhood was quiet and away from the busy tourists areas. Location was still close enough to walk to all the places in Florence we wanted to go. The place itself was very clean and spacious. We loved the way it was decorated and furnished and it was perfect for us. The utilities (kitchen, washer, etc) were a big bonus for us as it was our 2nd week in Italy and felt nice to have that "home" atmosphere.