Our experience at Margherita's place was simply the best. The place itself is an ideal location for exploring Florence--close to the main attractions but far enough away to escape the masses and the noise. Perfection. What made our stay particularly exceptional was Margherita. She accepted our last-minute reservation (the day of!), met us after her work day to get us settled, shared the history of the apartment, and provided multiple extras including a map to borrow, an article by her husband, and an electric water pot--a huge perk for me who needs a big mug of tea in the morning (I was hesitant to choose this place because there was no kitchen; this made all the difference.) She also check in with us mid-visit to see how we were doing, and made our taxi reservation to the airport. A truly great experience.