We just returned from a week long stay in Florence at Francesca's apartment. The apartment is exactly as described, in a fantastic location, is well equipped and spotless. We walked everywhere and it was so nice to have the calm of the apartment to retreat to from the busy streets of Florence. Communication with Francesca was great and her daughter met us at the apartment and check in was easy. We were even able to check in early, which was much appreciated after our long plane ride. We would highly recommend renting Francesca's beautiful apartment.