Communication was the best part. We didnt meet Lorenzo (we met his mom) but he was quite responsive with messages also his mom was nice. But Lorenzo's place was not exactly what we expected. The place is a lot smaller than it looks on the photos. The main issue in this apartment was cleanliness. Everywhere was dirty: the tub (also inside the bathroom there was weird odor), on the floors were big clumps of hair and dust, the cutlery in the kitchen was dirty and on some of them was black substance, linens were also unclean, it had some weird red-brown spots. The apartment also has a terrace/"backyard" but the floors were so dirty we didnt even try to go outside. We were gone all day exploring the Florence but still some cleanliness is expected. The thing to consider is the fact that apartment is quite far from the center. Very close to the apartment you have the bus stop where you take the bus number 23 and it drives quite regulary (close to it you have a small shop where you can buy tickets for the bus, it is 1.20€ for one ticket- dont buy the ticket from the bus driver, they will charge you more!). And if you go on foot it will take you about 20-25min but trust me if you will be exploring Florence, your feet will hurt and you will only consider the bus :). If you come with a car you have a free parking 10min from the apartment. Overall I would not recommend you this place.