Attention everyone who finds this apartment attractive. We’ve just had a very creepy and shocking experience with the host of this place!
As we (4 adults) arrived to the apartment, we discovered that one of the two double beds does not have a mattress. Instead there was a very thin pad covering a wooden surface of the bed’s carcass. We called the owner to find out if something can be done. He allowed us to combine some mattresses that was on two single beds. The next day we decided to move from the place anyway (in addition we realized that this apartment, crowded with old furniture and hundreds objects had a very bad smell). However we didn’t upset the owner with the smell issue, our major problem was the bedding that coursed a lot of inconvenience to us. Angelo was pretty frustrated, but he made a return transaction as soon as we left. We left at about 9:15 am and moved to the hotel.
The nightmare begins now. That evening as we walk through some tourist sights, we receive a message from Angelo. He accused us in a crime of flipping over his whole apartment, pulling some jewelry from the drawers, braking the bed, etc, etc, etc. As we read this, being speechless, he continued to add things that never happened and never been done by us. Imagine: four adults (I am an architect, my sister is a college teacher, we have grown up kids) now have to deal with such horrible scam! We then started to read carefully all the reviews on this apartment and we discovered something very similar and horrifying from a woman + little kid who rented this place a while ago (please find this one-star review and read!)
We contacted Airbnb right a way and told the assistant about the situation and we’ve been promised to be helped. In the meanwhile we contacted Angelo and suggested that we will come with the police and make an expertise with our fingerprints. He replied “there is a different procedure in Italy”. The next day, this manipulative person write us another message and asks “why didn’t you come with the police?”
I probably should stop describing all the nonsense and will wait for the update from Airbnb. The owner demanded 450 EURO compensation from us at first. After a few days he increased the amount to 661 EURO - enough for Airbnb to move the case to a different team.
In addition: as we usually take pictures of every room in the apartments at the moment we leave, we did the same at this place. We provided Airbnb with everything we had to proof our decency. Angelo has 0 proof, he never called the police, he continues to threatening my family.