The pictures are a perfectly accurate presentation. Communication was excellent. Andrea picked us up from the train station and drove us to the apartment. Along the way he pointed out important things: grocery, good places to eat, bus stops. He provided us with a train ticket for our first ride. When we arrived at the apartment he showed us everything we needed to know and provided all the necessities and more. He was prepared with maps and places to eat and answered all of our questions throughout the week. It is a wonderful place to stay and Andrea is a fabulous host. The apartment is large with a full and equipped kitchen. The living room and bedroom are spacious and comfortable. Great shower. Very secure building and location with an elevator. We took the bus back and forth to the historic part of the city and depending on when you go it takes about 15 minutes once you are on the bus. It is an easy walk to the bus stops and to the grocery. We had a fabulous time and would highly recommend Andrea's apartment, especially if you don't want to be in the city center. It was nice to leave the business at the end of the day and return to this community. It is very close to the airport if you are flying into Florence. It was 15 euros to take a taxi to the airport.