The location was amazing - right in the middle of everything. Also close to shopping, if you are into that, you will appreciate I.T. The place itself was very modern and clean - spacious too. The AC worked well. Had an elevator which was convenient as we had lots of bags; both ladies that helped us with check-in and check-out were super nice and helpful - went above and beyond to help us. I would definitely stay again; looking forward to our next trip to Florence and staying at their suites. It's like a luxury hotel with extra space.