Alessandro and his wife are both lovely! Their apartment is immaculate and very recently renovated and you can tell there was no expense spared. Two full bathrooms, excellent A/C in both bedrooms and soundproof windows. The terrace off the kitchen is a fantastic spot to have a glass of wine after a long day of exploring Florence. It is very centrally located with easy access to all parts of the city. They even provided a Netflix account and a Handy smartphone for use as a WiFi hotspot when out and about. It also allows you to make unlimited international calls! They preloaded the phone with great restaurants, bars, and attractions making the experience far superior than expected. The only thing I could say that is even remotely negative is that the apartment is a 4th floor walk-up, but that is soon forgotten when you open the door. I will absolutely stay with them next time I am in Florence!