Its not very often that you come across a host that makes you so comfortable with just basic conversation, before you even meet them... Very warm and elaborate in all her replies... Gave us great and rather detailed tips on sight seeing... Pre booking the Uffizi visit on her advice was especially great, as we skipped an otherwise atleast 1-2 hour line and saved a lot of time... A week before our arrival she messaged us warning about rain forecast during our stay there and to get our rainwear accordingly... Thats the sort of attention to detail they offer you...On the day of our arrival, we were very warmly received at the station by her husband and daughter who walked us to their apartment across the street..yes just about 50 steps and you are in the apartment!!!... Amazing, amazing, amazing location... There is a McDonald's right downstairs, lots of restaurants in the adjoining lane, a supermarket round the corner, you can see Santa Maria Novella church from the entrance to the apartment, all sightseeing places are within walking distance and you don't need a bus or tram or taxi to get anywhere... In short, you can't ask for a better location... The house is extremely spacious and bigger than it seems in the photos... We were 7 people very comfortably housed in there, it could easily house even more... A lovely dining table, a large kitchen space with all possible amenities and with an attached balcony... We stayed only for two nights and i would advise people to stay 3 nights if you want to cover everything in Florence and you could make a quick trip to Pisa as well in just about 3-4 hours as you stay right opposite the station and don't waste any time commuting...So look no further and just book with them... You may find a better place to stay but I'm pretty sure you won't find better humanbeings and i can't emphasise how much that helps...