Firstly the location of the apartment was perfect - a stones throw from the Duomo, Piazza Signoria and Santa Croce - everything is walkable from here. The apartment is small but has everything you need if you are just using it to sleep - with no lounge or kitchen, but this was fine for us! There was a small tea/coffee making kit though in case we needed it! Check in was so straightforward, they gave very clear directions and even recommendations of where to eat/drink in the local area. Would definitely recommend!