Floria was very welcoming and kept in touch with us before our arrival. The apartment is in a perfect location to explore Florence, right beside the Duomo, in a safe enviroment. It is immaculate and everything we required was provided. The bed is just a sofa bed, which was comfortable but just something to be aware of. I would recommend Floria's apartment for 2 adults or 2 adults and 2 children. It might be a bit small for 4 adults as the single beds are quite narrow. All in all it was great