Vera is the most wonderful woman in Florence! She accepted our request almost immediately which was great because we were moving around. She greeted us warmly late in the evening and was warm and generous from the start. She made us feel so welcome and comfortable. The accommodations were wonderful, clean, and cool. We had WIFI and air conditioning and we had a great nights sleep. Vera shared drinks and coffee with us and helped us to coordinate our travels around Florence and to get back to Rome. We hope to see Vera again when she decides to travel to New England!