The location is EVERYTHING for this super clean, bright apartment. You're steps from museums, cafes, and shopping, without being loud in the apartment itself. Check-in was seamless. The ONLY reason I gave it 4-stars instead of 5 was the mattress in one of the bedrooms was not like the others – it looked to be one from a pullout bed with really uncomfortable springs. For the money, I'd expect all the beds (and the others were comfy we heard from our adult kids) to be really comfortable. But that's a small fixable nit and certainly, it was worth the stay! I was also laughing at myself because the entrance to the 3rd bedroom looks like a giant mirror because of the way it's framed floor to ceiling – it took me realizing I could walk through it when I didn't see my reflection LOL. #usererror I'd stay there again in a heartbeat if we're ever back in Florence.