This place was exactly as pictured, and very much like the home base i needed in Florence! It had everything i needed, even an ironing board and iron. Closets with hangers, drawers, it was a real home away from home. I met Stefani very briefly, and she was gracious and very helpful with my check in. No worries, comfortable, clean, what else is there? Oh yes, the place was in a great area for touring the city. What a great choice!