Luca was a very responsive host overall, the place is large as mentioned in the listing however very noisy. In the living room you constantly hear loud classical music from the reception next door + in the bedrooms farther back there is a lot of street noise. We had requested a pack & play which Luca mentioned he could accommodate. When we arrived it was not there. Luca had us search for it and set it up. The pack & play mattress did not fit and it was dirty but we managed. We had a couple issues that when asked Luca, felt as if he was making it seem like it was our issues. The stove top didn’t work, I asked for support: he made me look multiple places for a lighter that was not there then finally agreed to come deliver one and our clothes were ruined in his washing machine however he claimed we either used bleach or a wrong setting (both untrue since we did exactly what we were told to do). He refused to refund us for our clothes. The location is close to many thing though.