Hosts were always super-responsive and helpful. They provided additional city information to make my stay effortless and even left me with a bottle of Chianti. The apartment is lovely - especially the bathroom / shower with high ceiling and skylight - and situated in a convenient, central location. The beds were very comfortable and hot water in demand worked perfectly, as did the rock-solid wifi. There was some pedestrian and vehicular noise at night (the larger bedroom opens to the narrow residential street) but that is normal for city center. Overall, I felt like a local resdident and would definitely recommend it!