We had a lovely stay in Florence! The location was fantastic and centrally located- with all the sights in walking distance. The apartment is spacious, stylish and very clean, with all the amenities you need. We cooked in a couple of nights and had everything we could have needed. Communication with Victoria was really quick and clear.
Two things to be aware of; there are approx 54 steps up to the apartment with no lift (to be expected in a centrally located apartment building), and we did experience a lot of noise from the neighbours late at night (banging, shouting and noisy children)- something completely out of the host's control, but may be an idea to take earplugs if you are a light sleeper!