Giulo was extremely helpful, he helped me with the door, my luggage and to even call me a taxi. He’s always a text away if i ever needed something. The place is very walkable to all the tourist attraction. It’s also a pretty safe neighbourhood as i’m travelling solo this is something i look out for. The only issue i have is it’s slightly noisy because i’m a light sleeper as the walls are generally pretty thin you can hear people chatting and walking up/down the stairs that’s my only issue but plugging my earbuds in, it’s all good! Highly highly highly recommend! Will definitely book again if i’m back in florence.