Location of the apartment is unbelievable, close to everything literally!! we had a great time walking around, plus it's super close to the bars area so we felt like we were right in the heart of florence! The apartment was smaller than it looks in the pictures so it felt a bit cramped. we just had trouble with the stairs, there isn't an elevator actually and we were on the 4th floor and the stairs are old and small so we had trouble getting our luggage up and down. But communication with the host was really great, he was always available although we didn't get to meet him personally but he answered everything immediately and helped us immensely by keeping our luggage in a storage room after check out and ordering us a taxi for the airport!