Alessandra exceeded our expectations when it came to professional-fast responses to any questions we had prior to our trip and while in Florence. She also surprised us with a welcome bottle of wine, as well as had olive oil and other supplies for us to use during our stay. We had all the towels and linen and toiletries we needed it made it very easy for us. She also had her son and a friend to help with our luggage, as well as appetizers and wine on their rooftop upon our arrival. The apartment was everything we saw in the pictures and even more spacious then we thought. We had 5 adults and could easily have had 6. The location was perfect, there is no better location in Florence, it is safe and in the middle of everything, an easy walk no matter where we went. This was our first experience with Airbnb so we were a little nervous not knowing how it would go. there is no question we would use this same apartment anytime in Florence and I can't imagine anyone being more hospitable and sincere in wanting our stay to be perfect and enjoyable. One other fact for those thinking about this apartment; we are experienced travelers, we understand travel and hotels at all levels. There is no hotel of any level that can match the experience we had with Alessandra and this apartment. On top of our great experience, she is just a very nice person.
Keith and Judy