Staying in Nicoletta's Airbnb was such a pleasant experience. She was so responsive right from the beginning and was always available to answer questions. Her instructions to get to the apartment and get all the keys were the best I've ever had on Airbnb. There was a bit of a hiccup/miscommunication when we went to drop our bags off early, but it all wound up working out. The apartment is clean and spacious with some more modern touches. Nicoletta even leaves a binder on the desk explaining how everything works. Although the apartment isn't right in the heart of the city, it's a short walk and even shorter tram ride to all the attractions. It is very close to the train station, which was perfect because that is how we traveled to and from Florence, and the tram stops just half a block away.
We only stayed here for one night, but would definitely stay again if we ever come back to Florence.