Let me start by saying that the apartment is lovely. It is beautifully decorated with high end fixtures. Comfortable bed. Lots of closet space. Quite. The location was perfect. Lots of great restaurants within walking distance. Very close to the center city but without the crowds. That being said we had some issues with our Host. Check in to the apartment was with a lockbox. No one met us, which was fine. The problem was there was no instructions left as to how to use the HVAC or any of the appliances. The apartment got chilly in the evening but we never could figure out how to turn on the heat. The big problem was the Wi-Fi not being particularly functional, which was very frustrating. We tried calling our host several times to try to resolve the problem with the number provided but she never responded. Better communication from the host would have been appreciated.