My mum and I had a trip to Florence to enjoy this beautiful city full of art and enchantment and staying at Francesca and Yuri's apartment made the experience much more especial and perfect! Comunication was excellent, since the very first moment and helping us with all our concerns to make us feel at home. The apartment is immaculate clean and new, very tidy and beautiful decoration, keen eye on detail, nothing was missing to make your stay confortable. We used the kitchen to make breakfast and dinner and we have had every single cookware you need. Also, very kind to leave beverage (milk, juice, mineral water, coffee) and breakfast (biscuits, croissants, jam...) and kitchen basic ingredients (salt, vinegar, sugar, olive oil...) that we didn't need to buy just for 5 days staying. Bathroom is also to the detail, clean and new. The shower was excellent (I have very long and thick hair and I always struggle to was it when I travel due lack of pressure and cold/hot water) but this was fabulous! Even an magnified mirror in the wall plus shampoo, body wash, handwash soap, toilet paper, hairdryer and obviously, three sized towels for each of us beautifully folded in our beds with a kinderbueno chocolates on top of them making a really nice touch. Also a very handful radiator to dry the towels. My mum slept on the bedroom that had an amazingly big and comfy bed and wardrobe full of blankets, pillows, hangers and everything necesary. I slept on the sofa bed as requested to make it more confortable to my mum (she has sleep apnoea and needs a machine) and they were very helpful not to extra charge me for the extra bed linen cleaning service. The living room, has TV and table with chairs, also heater thermostat that warmed the radiators really quick so we used for short period of time everyday just when arrived to the apartment as there were a bit chilly and rainy days in Florence. It has a cute outside patio perfect to me as smoker and a person who doesn't like to smoke indoors. Every window has a mosquito screen that saved us for nasty bites (warm and humidity is usual in Florence, so is also famous because of mosquitos).The apartment is well comunicate with buses three minutes walking distance to the bus stop and buses pass quite often to the centre. We walked the first day and it is about 30 min to the city entrance but we decided to take the bus every day as we preferred to walk the city all day to make the most of the beautiful Florence. We really loved the neighbourhood, quiet, clean and safe area. With a nearby supermarket and lovely coffee shops. Two of them really near to the apartment and amazing coffee and pastries (the best we have had in Florence) and also local prices!. Definitely, I must to come back to Florence as there is to many things...