The location is good as it's not on a super touristy street, but there is street noise and noise from the loud security door at the stairs, so earplugs are a must for sleeping. Check in was easy and fast, and Alessandra gave me a nice Italian snack when I checked in. It was comfortable and large. The wifi was reliable. My biggest issue was the hot water only lasted 6 minutes! It was a rush to shower that quickly before the hot water ran out. As a single female, I felt very safe as there was the locked door to the building, another gated door, and then the apartment door plus another gated door inside the front door. I would stay here again if I'm ever back in Florence.