Communication was quick and smooth from the start. The apartment is very close to the station, decor is just simple and nice, very clean, and the air-con was a god-send. The bathroom across the corridor is not the most convenient but was private, so cannot complain! I didn't meet Giorgio but his friend was waiting for me and kindly carried my heavy luggage all up the stairs, and the next day at checkout, Giorgio's brother came just to help me carry them down again. I felt they went extra mile to help me - such generous and kind hearted family and friends! Thank you.