Wonderful place, the exposed beams really add character to the space, very special. Both my partner and I love the space. Gisella met us and showed us the accommodation and gave us recommendation. She was so warm and cheerful, really made us felt comfortable. The apartment itself, as stated, full lift service, no stairs to climb. Clean and neat, nice bathroom and good bedding. Very near to the Duomo, a 3-5min walk, but the apartment was whisper quiet despite being so near to the main attraction. Very good value, highly recommended.