This was our first time in Florence and our first experience with Airbnb and we were blown away by the level of care and hospitality shown us during our stay. The apartment is comfortable, clean, and stylish with thoughtful amenities. It was the perfect location and easy to walk everywhere. Patrizia and Gianni took great care of us from personal check in, help with restaurant recommendations, and quick response to our questions. They gave a personal touch to a wonderful city. We loved Florence and can't wait to go back!