First of all the location is great. 10 minutes walk to the cathedral and all the sights but quiet and most importantly for us less than 10 minutes walk to the Parterre car park where our son could leave his car for a week without going into the restricted traffic zone of Florence.
Communication with Istay was always great and Francesca always responded very quickly to any queries. They were very flexible for check in and Francesca was there to meet us at the apartment. As it was Christmas it was a lovely touch that they provided some Prosecco and a Christmas tablecloth and mugs! Francesca walked and talked us through the apartment. It is a very large apartment, quite unusual for Florence and having the balcony was great. Plenty of room for us all.
Very clean and well equipped. A nice touch that there are toiletries, washing up and washing supplies provided.
I would definitely stay here again and have no hesitation in recommending this apartment and Istay