The apartment was beautiful and in a central location of Florence. The assistant who greeted us was warm, friendly, and helpful. The kitchen was cozy too.
There were two main challenges with the space. We visited during the winter and the apartment was cold (the heat may have stopped working). Placing a few area rugs in the central room would help. Also, all three bedrooms were connected in a way that felt like they were one big bedroom. The main bedroom was on the bottom floor with two balcony bedrooms were on a second floor. The balconies were sectioned off with an incomplete glass wall with curtains. We could essentially hear each other whispering at night. Though this is a minor point, the couches were difficult to sit on. Perhaps the owners could invest in making the apartment just a bit more cozy.
I would rate this place as good, but it needs a little more work to make it excellent.