When we first arrived Francesca arrived promptly and was very welcoming. She showed us around and gave us suggestions of where to go which were very helpful! The place itself is a very nice space, everything being all in one room. The apartment is about a 25-30 minute walk from central Florence so if you don't mind a bit of walking it's in a good place and easy to get everywhere on foot. We enjoyed our stay very much and would definitely stay here again!