We had a great time here! Guido was an exceptional host, providing local tips for some of the best food we had on our trip. He was very responsive and accommodating to help us store our bags after we needed to check out. The room/bed was very comfortable and clean. The location was perfect for us being close to the train station, but a simple walk to most everything you'd want to do in Florence. The place is very easy to find, but there are the same addresses in Florence for businesses and residences, just some have red and others have black numbers. The easiest way is to just google the hotel in the same building. It is on the third floor, so if stairs aren't your thing, that would be the only thing to be aware of. Besides that, I would highly recommend.