This was our first Airbnb experience, and Francesca couldn't have been a better host. The apartment looks just like it does in the pictures. It was very clean, and self check in was super easy. The apartment also feels very safe and secure. All instructions provided were clear. Francesca has put a lot of thought into the apartment, which helps make the stay very pleasant. The location is fantastic and within walking distance of all the major attractions in Florence, but tucked away on a quiet street. Francesca also provided a list of restaurant recommendations, which was greatly appreciated and used. We will definitely be recommending Francesca to family and friends visiting the area. Thanks for being such a great host Francesca!