Right from the time we booked the apartment Rosy has been very helpful. She welcomed us very warmly and gave us tons of tips for exploring Florence with our two small kids. The apartment is in a great location. Walking distance to many sights. Great places to eat nearby. I had my morning espresso in local cafes each morning after a beautiful run by River Arno which is less than a KM away. To have a open view from top floor is relaxing. Fully equipped kitchen where we cooked fresh pasta and vegetables from a great farmers market nearby.