Overall disappointing experience. We traveled for 2 weeks in Italy (Milan, Venice, Florence, Rome), all accommodation booked as 2-bedroom with AirBNB and this was our worst stay. The only positive is the home's location. The cleanliness and check-in process was poor. We had agreed on 11am check-in as the apartment was free but were left waiting for 1+ hour for Giulia's designate (mom and brother) to arrive. Even Giulia doesn't live in town, which contributes to the poor home maintenance. When inspecting the home after check-in, we found the shower and toilet not adequately cleaned (hair, used hotel soap, toilet bowl stains), sauce stains on kitchen cupboards, and lots of dust in closet and less used flat surfaces. We essentially had to wipe down any surface we thought we would use. My allergies were the worst here as I am allergic to dust and woke up every morning to itchy eyes, running nose that miraculously improved when I was outside the home. There was also no kitchen towel to wipe the counter (unless you want to use the hard, smelly towel found under the sink) and no paper towel. The smaller bed upstairs was not made with new sheets because after you book, you are informed of her house rules which include extra tourist charge of 2.5Euro/person/night and 10Euro for using both beds (first time I had to pay host extra fees on my Italy trip). All extra linen was locked up; this is a first in my Airbnb experience where a host locked up linen! For those planning to also sleep in the smaller bed upstairs, don't expect any privacy as the blind is broken over the patio door and there is NO AC so it WILL get hot and stuffy! (This was not an issue for me but can be if you are staying in summer or can't stand heat.) You are provided with ground coffee if you don't mind using the coffee-encrusted moka pot; I opted to buy my own instant coffee. This may have once been a good home but quality has certainly declined and overall the home needs a more attentive host and thorough cleaning!