We booked a short break in Florence to see the sights and do some shopping and we really enjoyed staying at Susanna and Sandro’s lovely apartment. Right from when we first enquired about availability, Sandro and Susanna replied very quickly to each email. The arrangements to meet, be given the keys and shown round the apartment when we arrived all went perfectly. Sandro was so helpful and kind, giving us lots of useful local information and leaving a mobile phone in case we needed to contact him. The apartment was immaculate and had everything we needed for a very comfortable stay. It also very quiet at night with no street noise. The local area was really interesting to explore with an excellent indoor and outdoor food market close by. We also found a lovely gelateria at via dei Macci 75, the next road to via Ghibellina. The apartment was perfectly located for walking to the main sights and it only took about 10 minutes to stroll to the area around the Duomo. Sandro showed again how helpful and kind he was when the taxi we’d booked to take us back to the station on our last morning failed to turn up and we couldn’t get through to the company. We rang to ask for his help and straightaway he sorted out another taxi which turned up within 5 minutes. We had a really lovely holiday and would definitely recommend the apartment and would stay there again. Thank you Sandro and Susanna for a great holiday!