This apartment in Florence was very cute! Luana was a great host. The apartment had everything we needed and Luana even left us coffee, tea, and pastries. She made sure to give us suggestions on where to go and she provided a map. She also was quick to respond to any questions. The balcony is small but super cute with an amazing view of the bridge! The apartment is on the second floor and there are no elevators but It was worth it. I highly recommend this place if you want to feel like a local.