Although because Michela was away during our stay in Florence we sadly did not get to meet her, everything was organised by her perfectly for our arrival. She was so responsive by email meaning that any questions I had to ask her from booking taxis to the airport to restaurant recommendations throughout our stay were answered so quickly, despite her being on holiday herself! The place itself was wonderful - the room and bathroom were very clean and we were provided with everything listed and more, from towels and shampoo to tea bags. Having access to the garden was also a fantastic addition to our stay in Florence. The location of the apartment was amazing - it was very peaceful but also situated closely to many incredible restaurants and bars. I would definitely recommend Michela to anyone wanting to stay in Florence and will hopefully be back myself someday soon!