This beautiful apartment is an absolute gem in Florence... we were expecting a great place but WOW! Excellent communication, easy to find, a fantastic location within easy walk of the city centre and the Arno, easy and welcoming check-in, spotlessly clean... plus, two of the cutest, friendliest cats ever! I cannot recommend highly enough. Luciana was always available by phone but did not impose. The apartment is absolutely stunning and so comfortable. I would not hesitate to stay here again if I return to this gorgeous city!