Nicola is very nice and collaborative. He take us from our parking to the apartment with all the luggage. The Apartment is near the center and is served by bus. It is quiet for Florence (the king size bedroom window give on the road and the bus is the only real source of noise but it does not run in the night). The kitchen is well equipped and we did not need anything more in the house. Nicola also toured Florence with us giving a lot of interesting information of everyday life in the ancient and contemporary town. He is a charming guide.