It is hard to imagine that guests would be dissatisfied with this place. It is welcoming and comfortable with plenty of space and every amenity that you could think of: microwave. coffee maker, indoor and outdoor racks for drying clothes, iron, extra linens and pillows, soaps, etc. In our experience it was the only place that had enough space to get comfortable and relax. The host, Tiziana, was the most attentive and responded immediately to issues before and during the trip. The only negative that I can think of is that the place is on the third floor and getting up there with luggage is a challenge. However, the place was so great that, despite the stairs, I still gave it the highest rating that I could.