We had a great experience with Roberto and this apartment. The unit is very quiet- no street noise so I was able to sleep well (my main reason for choosing) and very close to the train station. If you are planning some day trips out of Florence (we went to Pisa and Viareggio), this place is perfect. Roberto met us when we arrived and went over everything , which was very helpful. He also responded immediately when we had questions. There is air conditioning which was necessary for our stay. It is a real one bedroom so you can close the door between the bedroom and living room. Kitchen is small but most people don't come to Florence to cook and there are great restaurants nearby. As mentioned in the listing and reviews, there are a couple flights of stairs, so this is not a good unit for people with mobility issues, or who cannot carry their luggage. We would stay here again.