I have never before left a bad review but Giancarlo really made no effort to make our stay comfortable. The basics that one can expect as a minimum were missing. For example: none of our beds had any blankets (My husband slept under a tablecloth (?) and I luckily don’t go anywhere without my pashmina... so we made do...We requested blankets for all 4 people and never received any. We also asked for soap and shampoo for the second bathroom and just before we left received the smallest little piece of soap, but no shampoo. Add to this that the kitchen oven didn’t work, that there was no sugar for a morning coffee, that not one of the three clocks was working, that the remote for the air conditioner wasn’t working (we found batteries) and that the bathrooms were so poorly outfitted that it was impossible to put down a sponge bag anywhere. Also,