What a wonderful time we had with the Martin family! They were so warm and welcoming, it was like staying with family or friends! Veronica was so helpful, giving lots of advice on things to do in Florence, and when we had a rainy day and came home disappointed and soaked to the skin, she saved the day by making us a traditional, delicious Tuscan lunch! The residence is right in the center of everything but not noisy. There's a kitchen to use and a little terrace off of it to eat on. There were 3 other residents when we went but it felt very private and there was never a wait for one of the bathrooms. The Martins were very accommodating, letting us keep our bags in their place until late on check out day. The room is very spacious and lovely. I will recommend staying here to anyone I know who plans to go to Florence.