This apartment in Florence can't be beat. Samuel met us when we arrived, was very helpful. The apartment has a private elevator, which was a nice option over the steps with all our bags. The building location is incredible, and the views from each room are exactly as advertised...incredible! You are steps away from the best shopping, restaurants, and gelato! Trust Samuel's recommendations on restaurants...we are foodies, and he recommended some of the best places during our Italy trip. Great communications, very friendly. After checking out, our train was not leaving for late in the afternoon. Samuel's next guests were checking in later...so he helped us by keeping our bags in his apartment while we spent the day walking around Florence! Will stay here again for sure.