Everything about this apartment was EXCEPTIONAL! The location cannot be beat - a block from the duomo, with a view of the cupola and the campanile from the kitchen window - what an amazing way to kick off every morning with a moka and a view! Stefano was great and super accessible from the beginning. His friend met us at the apartment and was very welcoming and extremely helpful in terms of orienting us to the apartment and the city. They even helped us reserve a taxi on New Years day to help make our journey to the train terminal an easy one. The apartment is super spacious and offered everything that you could need during your stay. The washer dryer came in super handy at this point in our trip as well. And the elevator made getting our bags to the top floor much easier! I cannot say enough positive things about our experience here and would recommend this for families of 4 or 5 without any hesitation - thanks so much for making our 2019 New Years celebration in Florence a memorable one.