The place is nice and it’s centrally located. You’re 10mins walk from the Duomo and all the museums. However there’s lack of privacy here. The next door neighbors constantly spy on us each night. There’s a big window without proper covering so they can see in the unit night and day. When we reported this to Viola and team, we did not even get an apology from them. They said they would talk to the people but the next day they came right back peaking through the windows again. The lack of privacy and lack of resolution from the host and zero remorse from them left me extremely disappointed in them. Won’t stay here again to be honest.