Natali was a wonderful host! She was very quick to respond to all our questions and was able to meet us prior to her regular check-in time so we could drop off our bags. She checked in on us several times during our stay, too, to make sure we were comfortable and happy. Her apartment is in an excellent location - just a quick, 10-15 minute walk from the train station and close to Ponte Vecchio. We would highly recommend Natali's place to anyone planning a trip to Florence!