Francesca was a great host, she met us late as our flight was delayed and gave clear instructions for access to the suite. This great gem of a place has a lot of charm and was very clean. It's an older building but they've maintained the suite well with upgrades and their attention to detail help give a great stay. We are already looking to re-book for next year, and are very happy with a great experience. The lift may be out of order, so be prepared to pack your bags up stairs, but that's to be expected in Europe, not many lifts. The location is perfect!