Francesca was very prompt with checkin and communication. Her place was in a fantastic location, just steps from the Duomo and cathedral. Church bells to wake you in the morning, this is quintessential Florence! The luggage room was especially helpful, when we weren't yet ready to leave Florence, but checkout was early. The apartment is everything you could need for a short stay. Decor is so cute, and the place is super clean. Thanks, Francesca!