The location was fabulous, we only stayed 2 days. We were surprised by the extra bed, maybe I didn't understand that there were two loft areas upstairs. Communication was fantastic as she helped us find a garage and gave us other helpful tips.
Pros: Great communication ( super helpful) Amazing location! close to the parking garage. and my favorite Piazza Santo Spirito. Spacious. Comfortable. Fully equipped kitchen. Great Wifi
One word of advice: The bathroom showerhead was a little wonky and wish it was overhead, we had some issues with heater but she helped us and we were there for only 2 night so not a big deal.
I would stay again for sure. The fresco walls were cool for the kids.