Great location. Easy to find and in the heart of Florence. We were meet by Davids Uncle. What a kind man. He was waiting for us at the apartment and assisted in getting the bags upstairs. Yes the unit is two floors up and no elevator. This is quite normal for travel in large European City's. apartment was clean and very pretty. As stated the couches were a bit dirty but the are a light color. The kitchen has what you need but not a lot of fluff. I recommend the unit. We had a great stay