The perfect base for a short trip to Florence! The room is clean, airy, beautiful high ceilings, and the bed is huge and comfortable. The location is perfect, a 5 minute walk to the SM Novella train station, and far enough out of the very centre of town that you aren't disturbed by noise.
Nothing was too much trouble for Ornella, she was quick at responding to messages before my trip, offering suggestions for restaurants. Also continued to check in with me via the app during my stay to check everything was OK.
would definitely recommend for anyone after a short break