Morena was so kind, helpful and responsive! We had an issue with the heating and she showed up immediately with help.
It’s a pleasant walk to the city center and in an area that feels safe.
The beds were comfortable, the parking spot was small but our Subaru Outback fit just fine. The wifi was strong, the coffee machine and supplies were a great bonus. This was a wonderfully well equipped space for us and our two (older) kids. When we come back to Florence I would absolutely stay here again! Grazie mille, Morena!