The communication was great, it was easy to find the flat and we were met on time. As promised, we asked if we could arrive around 12:30pm because of the train schedule, and we were accomodated. The flat had everything we needed, including air conditioning during a hot day. The flat was cozy and comfortable, and we even got great restaurant recommendations! The flat was at the top of the building, which helped us work off the great food we ate and it was also nice because there was a balcony that you could open up and step onto.