I had a lovely stay at Benedetta’s! Communication was great, the host was helpful and responsive in my moment of crisis where I locked myself between the door and the gates haha. The place was very clean and felt very safe. The place is very comfortable and has a beautiful ceiling. The location is a little far from the city center but there is a bus stop close by. The supermarket down the street will have everything you need. The only thing I found was that it was hard to cook since there were few cooking utensils but I managed. Overall I would recommend this for your stay Florence.