Silvia is a wonderful hostess and her apartment is a fantastic place to stay in Firenze. She lives in the apartment next door so is on hand if there are any problems (there were none, apart from my own late arrival, about which Silvia was completely understanding) and she provides everything you might need for breakfast, which is a lovely touch and something you don't see often on Airbnb. The location is perfect - steps away from Santa Croce and an easy bus or taxi ride from Santa Maria Novella. The apartment itself is spacious and absolutely spotless, with a gleaming new kitchen, really comfortable beds and a rainfall shower. Well worth a stay!