We highly recommend staying here! The location is ideal - in the heart of Florence and close to everything. The apartment is spacious, well furnished, well stocked, and comfortable - it was perfect for our party of 7. But the most amazing part is Michele as the host! He was very quick to respond, highly communicative, and very helpful. He met us at check in and helped carry our luggage up to the apartment, where he had a bottle of wine waiting for us as he shared helpful insights about what to see, do, and eat in Firenze! He was quick to respond with questions during our trip. Then, at check out, he completely amazed us with his generosity and thoughtfulness as he remembered it was my son's 8th birthday and gave him a gift! Definitely the kindest and most gracious host we have met. Definitely stay here!