Great place, superb location! Marta and Betty (her mom), are the sweetest! We had some trouble getting to the apartment because we were by car and it's in a ZTL area, so Marta and Betty walked us through by phone. We broke one of the keys and in no time Marta was there to hand us a new one. Her dad even called the day before we left to tell us the best way to get on the road to Venice! Only good things to mention! Enjoy Firenze!