Location was excellent, communication was excellent and they did everything they could to make our stay comfortable. Check in was great if you come in via the train station as the key pick up was close and simple! We also had an issue with the washer and they took care of it right away and we appreciate that. Unfortunately there was nothing they could do about the dusty, musty smell of an aging apartment. When we walked in, we could immediately smell a wet, moldy apartment and that disturbed us for our entire stay. The stairs are also a bit of a climb but thats in the listing so they're transparent about it. If there were a better way to ventilate the home and keep the smell out, it would be perfect. Thanks for letting us stay with you!