This trip to Florence and Carlo's Airbnb was one of the best travel experiences I have ever had. He was extremely communicative throughout the entire process. I had never been to Florence and was thrilled with wonderful recommendations and tips from Carlo. He even provided a welcome bottle of wine which was excellent. The apartment was big, clean, centrally located, and had everything I could have possibly needed. The air conditioning was an added bonus since it was almost 100 degrees during the trip. This was a first class experience and I hope to be back to see Carlo and his apartment soon.