Francesca is very friendly and helpful! Loved her suggestions for local pizza and gelato. We tried 3-4 gelato places before her idea, and wished we'd started with hers. :).
The apartment itself was beautiful -- a really unique combination of historic building/location with a beautifully updated kitchen, bath and loft beds. Everything was very comfortable. I'd never used a stovetop espresso machine before, but was very happy with our morning coffee! Grocery store down the street was great for milk, bread and cheese.
Because if it's great location (a stone's throw from the David statue, and just a few blocks from the Duomo) it is a busy area. If you're not accustomed to bus/car noise, the morning sounds of activity may be a bit of a surprise, but if you're used to city life this wouldn't be a problem.
Would definitely stay again!