We booked this apartment for our 4 night stay in Florence. On the morning of check in we were informed there was a problem with the apartment and that we would be upgraded to another listing in the same building. The upgrade was to the penthouse apartment and it was beautiful. However we had problems with the fridge (did not work at all - was running but did not get cold at all resulting in us having to throw away food we had bought) of which was unable to be fixed. The air conditioning in the main lounge also didn’t work and simply blew the hot air around - not comfortable after a day of exploring in the sun! We resorted to relaxing in the bedroom (where the air con did work) meaning we didn’t get to enjoy what was quite a lavish space.
We were in constant communication with Micol and eventually settled on being moved back to the original apartment we had booked. Once here we felt much more at ease with a working fridge and air con. The space was small but comfortable and had great natural light.
Overall the apartment is relatively close to the centre of Florence (20-25min easy walking) and is located in a quiet neighbourhood. There is a grocery store nearby for essentials and an awesome gelateria downstairs. Completion of the tram line will make it even easier to get around.