Marco was very friendly and accommodating. The location was right next to a grocery store and many places to eat and 15-20 minute walk to central Florence. The AC worked great in the room, which was very important in the hot, humid August month. My only two complaints were an unexpected 17 Euro tax I had to pay when I checked in and sharing a mini fridge with 4-5 other rooms made it tight to fit in food and drink. Otherwise, very nice place. Thanks!