Not sure where to start. Going to keep this brief as I have spent way more than I ever thought on trying to make this work/fix things in the house.
This was the most painful Airbnb experience I have ever had.
Trying to get in contact with this host was impossible. No check in instructions . No check out instructions. No instructions on the house at all.
WiFi in this place is inexistent.
Washer is there? Nothing was left to use it . Not even a water bottle provided, let alone any other courtesy, including toilet paper ( a half a roll was left in the house) .
Host finally responding, saying A, then doing B.
On calls with Airbnb support twice or more a day to get things sorted. Made my stay in Florence very stressful.