The check in process was very frustrating. I had communicated with the host on when our arrival would be (at the stated check in time) and when we arrived we had to wait 30 mins for someone to let us in. The host kept saying “the person is there” they weren’t. Then when we got into the unit it had not been cleaned since the last guest checked out. When we expressed frustration with this we were meant to feel like this is a normal situation and what’s the big deal? No apologies. To make it worse, the guests who were staying in the apartment next door ended up knocking on our door because they were unable to get a hold of the same host for check-in either.
Once the apartment was cleaned we enjoyed our time. Great location and large apartment with 3 bathrooms and a washer.