Paolo made us feel most welcome and at home at LEONI, he was there to meet us and gave an excellent overview of the apartment and facilities, and tips for restaurants, shops and local sites. The apartment is extraordinarily well set up, with everything we needed, it is also exceptionally located in the heart of Florence, and has a very cosy atmosphere. There is a very well appointed kitchen with fridge, oven, stove, microwave, kettle, dishwasher, and washing machine. We cooked our own meals most evenings. Wifi was easy and fast, and the apartment felt very secure. There is a lot of noise in the centre of the city, be sure to bring ear plugs. Our stay at LEONI was the highlight of our European holiday, we can't thank Paolo enough, and would love to visit again.