Went in the off season.
- Exceptional location. Could not possibly be better. Anything you want to see in the city centre, from the Uffizi to the Duomo to Galleria dell'accademia, is within walking distance. All major attractions are still open.
- Not too noisy. Twin glazing in the bedrooms helped here. You're very high up. You will never get complete quiet in a heavily touristic city centre as there's always going to be the odd drunk person screaming at the top of their lungs, but the little piazza here is much quieter as there's nothing much to see in it and it's not a thoroughfare, so people don't go there much. I slept uninterrupted every night.
- It takes a little while as it's a big flat but this place does get - and stay - properly warm.
- Hosts were communicative when I had a problem and understanding when my mum dropped a plate.
- Good videos showing how to get into the place.
I had some minor issues with the plugs not working in the two toilet sinks; couldn't get the water to empty whatever I did. There were some missing instructions for the bins. You still need to go up a flight of stairs to get to the flat, not an issue for us but worth keeping in mind.
The kitchen equipment is fairly basic but I didn't have any issue making things to eat.
Overall great stay.