We were very happy with the apartment in Florence. There was a football match taking place in the square at the time and alessandro and his wife made every effort to ensure we arrived safely as our road was blocked off. The room is beautiful and decorated to an extremely high standard. It was spotlessly clean and perfect sized for two people - the complimentary bottle of wine was a lovely touch too! They were also incredibly understanding when we got the check out time wrong (sorry again!) and were very helpful. We would definitely love to stay again. Sophie and Jonny