The view from every window is not to believed!!! It was hard to pull me away from the windows to actually get out into the city to be explored :-) Highly suggest a stay here, you will feel like the luckiest of the tourists in the city & also like you aren’t a tourist at all having someone secured accommodation in the center of it all. Communication, checkin and checkout was also very easy. Only note is that if you have more than 2 people and were hoping to have someone sleep on the couch, I wouldn’t plan on that. As a party of two we would absolutely stay here any time we’re in Florence. Grazie mille!