The host (Daniele) was very kind and friendly person. He helped us to carry our luggage to the apartment. The apartment was on the 2nd floor and I was travelling with baby and my wife. Deniele helped us find grocery stores also suggested us major attraction in Florence. The apartment had all the facilities that we were looking for. The only cons I could think of is the apartment doesn't have elevator and it wasn't mentioned in the original posting. It was not a big deal for us since Deliele helped us to carry our luggage but if you are travelling with a person with disabilities, physically challenged or old person than this is something you need to think about.