This apartment was flawless! The check in was super easy, Grazia was so sweet and she showed us around the house and all of the amenities. This made it very easy for us to know our way around the house and not be lost. The AC blows really cold, and the wifi is super fast! The location is absolutely perfect, right in the heart of all the big attractions of Florence. I highly recommend this apartment to anyone looking to visit this beautiful city. Thank you Grazia!