We had a really nice stay at Stefano's place. The outside terrace is great and perfect for a few glasses of wine before dinner! There are a lot of steps up to the apartment as noted by other reviewers - but they are totally manageable. It is in a GREAT location! Easy access to walk to all the main sites. The only issue we had was with communication...a few weeks before our journey to Florence I had messaged Stefano via the Airbnb messenger twice in a row with a question about check-in and received no response. I live in the United States and can not place an international call to Italy so I was relying on communication via the messenger. We started our trip in Venice and still had not heard from Stefano yet so I had to place a call from our hotel to Stefano and was finally able to reach him. So that was a bit frustrating - seems like other reviewers had great communications with Stefano prior to their trip so I'm not sure why this was our experience. After speaking with Stefano, he and his team were most helpful with allowing us to check in several hours early! Overall, we enjoyed our stay here and would recommend.