The apartment is very nice, the same as the pictures on website. Good location because it's very near Il Mercato Centrale, walk from train station about 10min. You can take key at kessy, it just like a small shop near bus stop where you can take bus to the mall. The key must be pick up after 1:30 pm so please note this time. We just got earlier so deposited our luggages in the train station and walked around in the city. Everything is ok, but we didn't found that we had to go upstairs with our luggages before. So when we arrived the apartment, we found it was very difficult for us to move the luggages by ourselves because the stairs is too high and steep. And the light was broken, it was dark so we had to use our phone flashlight.