Luca was very accommodating with our flights being changed and check in was smooth. The location is superb. But the property is lacking; there are only curtains in one bedroom so in the bathroom and other bedroom you either see the neighbors very clearly ( and them you) or you have to close the heavy wooden exterior shutters. The kitchen was diirty and poorly equiped ( one dull, bent and broken knife, the oven and only baking sheet was dirty etc). They leave nothing to clean with other than soap, no brush, sponge or even a dish towel. There isn't a microwave oven either. For almost a weeks stay we were left a bath sheet, a hand towel and another towel each. And one bath mat that I guess we were supposed to share between the bathrooms. Some furniture is broken too. Overall the property could be nice but it feels like someone is trying to pinch pennies in the wrong places.