After staying in AirBnb's in Athens, Santorini, Rome, Florence, and Venice this AirBnb was the only one we had a bad experience with. Do not stay here unless you want to wait outside in the rain before being let inside by someone that the hosts friend sends to let you in and then immediately leaves as soon as possible without answering any questions. The apartment was very cold and when asked to raise the heat the host did not reply until we escalated to AirBnb. The host then advised we should put on additional clothes to stay warm instead of raising the heat and used the warn in Ukraine as an excuse to keep their apartment warm enough for a family with a small child. When staying in Rome the restrictions due to the war in Ukraine were communicated in advance and with courtesy. This host on the other hand is rude, disrespectful, and should not be allowed to false advertise this listing when they are not willing to keep it warm enough in the winter for their guests. 0 Stars.