Our stay was just perfect. The place is in a great location, just a few minutes' walk from the historical center. The place itself was brand new. It felt like we were potentially the first people to stay there. Everything was sparkling clean, and well designed. The space was exactly as described on the site, and communications couldn't have been easier. Each message was replied in a matter of minutes and the owners were very helpful and friendly. The internet in the apartment was really fast (important!) and the windows were sound proof, which came in handy at times. Anyway, this might have been the best AirBNB experience we've had so far. Wouldn't hesitate to stay there again next time we're in beautiful Florence.