We are a family of 5 traveling from the US. Me, my husband and 3 daughters (17, 14 and 12). I like to give comprehensive reviews about things that I look for in an apartment so here goes:
First, this apartment is awesome! Very, very clean. The pictures are exactly like it appears. You can tell whomever designed the space not only used every nook efficiently, but the features feel very high end. They also provide a great booklet with all the info you need (taxi numbers, Left Luggage info, etc) which was appreciated. The towels were nice and plentiful, the linens were super comfortable, and the host even had plenty of pillows (nice ones too) so my husband and his bad back were all good. There is the overview. This apartment is one you will feel right at home! Now for the details:
You have to climb 4 flights of stairs to get to the top. Only a real drag the first day lugging suitcases up. Other then that, the payoff is the wonderful views and the beautiful terrace.
There are no converters for plugs, so make sure you bring any you may need. We have a charging station that we purchased off of Amazon that has 9 USB outlets, but only one plug so that was good for our techie family.
There is a TV with tons of channels - only problem is none were English. But, with the free Wifi you can get your news fix live streaming on a device. No biggie.
The beds are on the firm side, but comfortable if you like that. If you prefer a soft mattress, this isn't the place; however, my oldest slept on the pullout and that seemed to be a memory foam mattress so she scored there!
There is some noise at night until about midnight. Nothing super crazy. There is a little square close by and it seems to be a happening place so voices carry up a bit. We have a white noise app we downloaded and that did the trick.
There is a hairdryer provided, along with soaps, shampoos, etc which was very nice. No washing machine, but apparently there is a laundry mat close by (we didn't need it).
Final Review: Would 100% recommend this place to anyone visiting Florence! We could text the hosts using WhatsApp and they always got back to us very quickly when we had some questions. Wish we could have stayed one more night to have enjoyed it a little more!