Francesco went above and beyond. He contacted us ahead of time to ensure everything was smooth with our train ride to Florence and very specific details how to get to the Airbnb and how to get inside so it was very easy and smooth. The apartment was beautiful clean in a fantastic location. Francesco was always available and provided great tips on local restaurants and any advice we needed he even Arranged for us a cab when we were leaving back to the airport. We are so grateful for this amazing experience and lucky to have such a nice host to take care of us.