Our stay in Florence was wonderful. Guido was very attentive and checked in frequently by text to make sure we were enjoying ourselves. The location is perfect - great restaurants (make sure you try Gustavino) friendly people. The apartment is on the 4th floor, so be prepared to climb as there is no lift. A kind gentleman, Mr. Lombardi takes excellent care of the premise so the entry and staircase were always clean and swept. Would highly recommend this apartment to couples and would return as well.