The apartment was just as described and shown in the photos. It is very comfortable and centrally located near all of the museums and historic sites which made it easy to rest or eat in between tours. We didn't get a chance to meet Donatella but she was very responsive to our questions/needs by email. Her assistant Petra was very helpful in showing us around the apartment on check in. The street noise at night required that we close the windows and use the AC which was not a problem. We would highly recommend the apartment.