We were completely charmed by the beautiful city of Florence, and by our welcoming hostess, Silvia. The apartment was just as pictured on the website: very modern, clean, and comfortable. The amenities were wonderful: cable, wifi, WASHING MACHINE! It felt like home! We were a party of 4 (no couples), and there was plenty of room for all of us. The courtyard was a treat, and it was very easy to access all the sites of Florence by bus. For English speakers, Silvia was very fluent and put us all at ease. Just lovely! Communication with Milco and his team was very prompt and easy. An all-around fantastic experience!