The apartment is clean and has a nice layout. Nadja greeted us when we arrived and showed us around, gave us a map and pointed out some favorite places. The location is not in the center of things, but is an easy walk to everything in Florence and I appreciated being outside of the teeming tourist masses. I also enjoyed discovering different streets and routes as we visited the sites. The one traditional bed was comfortable, as was the pullout couch where my daughter slept. The apartment was a bit cold, but the hot water in the shower was plentiful and strong. The one significant issue we had was with the internet. "Spotty" is being generous. While there is a strong wifi signal, the actual internet connection was terrible. We probably had access 5% of the time we were in the apartment. In every other way, I would recommend the apartment, but the internet connection was a big downer.