Location perfect. Couldn’t have been better. Washing machine is very loud, and went on for longer than expected! My husband said it sounds like a B52 bomber! Possibly the bearings are going on the washing machine.
On arrival: we were given instructions prior to let them know when we were half an hour away, and they would meet us there. We did this and he said fine. However despite doing this, when we arrived, we were informed they had 2 other check ins to complete first, leaving us waiting on a narrow street for half an hour, and being ushered away from the shop entrance next to the property. When we did finally enter the property, the cleaners were still cleaning and we were told to leave the property to allow them to finish. Having been up since 4am, we were looking forward to getting into our rooms and having a siesta, however obviously this was not possible as the beds were not even made.
Check out: I hate to write this because the apartment was lovely. However I must say I am very disappointed with the lack of trust on your part that we couldn’t leave our luggage by the main entrance of the apartment for a few hours after check out time, (and for the cleaners to work around this) as our flight had been delayed. You then went on to offer us an extra hour, as somebody had paid to book in early. I appreciate the fact that you were going to allow us to leave our bags if someone was not going to check in, but then somebody offered you some extra money to arrive early, however you did not offer us the opportunity to pay extra money to check out late.
I am disappointed to say that due to these factors I will not be recommending the property. This is particularly ironic given that you charge a late fee if people are late for check in (when you yourselves were half an hour late).