Lorenzo is the most kind, helpful host. He was always available to help us with any issues we had. He friendly and humble. for instance I left my Ipad in a taxi. I, of course, thought it was gone. He called the taxi company, found the driver and had it returned. When I attempted to thank him his response was a typical "no problem". If I had one qualification it would be the amount of stairs. Even so He helped us up with the luggage.