Elena is the perfect hostess. Check in was a breeze. The room and bathroom were exceptionally clean, in fact spotless. Elena had a bottle of wine and chocolates waiting for us which was a nice touch. The room had everything we could possibly need. We were within walking distance to everything which is a plus since driving around Florence is rather difficult. We had a car and finding a parking garage for the four days we were there was difficult and ended up paying $25 Euro per day for parking, I would suggest not having a car since this room is close to everything you would want to experience. It was even close enough to walk to meet our tour guide for our excursion to Tuscany. I would highly recommend this room for its location.