Simona had great communication with us during all stages of our stay. We were a bit later (due to a later train) to our check-in, but she was still able to welcome us and point out the ins and outs of her great apartment. The location is fantastic--near the Ponte Vechhio but also close to a lovely square with some of the best gelato in Florence! We enjoyed the quietness of her apartment, as it is three floors up (be prepared for some stairs!), and the space is modern, warmly decorated and perfect for our group of four.