This is the first time I am giving a bad review to a host on Airbnb. To be fare, I’ll list the pros first. The location is definitely very convenient - 5 minutes walk from the train station, 10 minute walk to the main attractions. The apartment is clean, the host even left some washing detergent for us to wash our clothes. Roberto also met us in the apartment and gave a few good tips for local restaurants, etc.
Now, the cons. First, it was brutally hot in the apartment. The air conditioner was useless. The host set the temperature too high and didn’t allow us to change it, even showed us some government bylaws that recommended the temperature settings. The unit was also so noisy that we couldn’t sleep. The second room was even worse. Second, the bed mattresses were very hard and uncomfortable. We all developed bed sores! Third, Roberto was very rude from the start. Before booking the apartment, I asked him specifically if we could bring in our bags a bit earlier and he said yes. Then a day before the check in he started demanding extra fees for this and playing stupid. Really?! That’s not the best way to score a good rating!
all in all, 3 stars out of 5 is very generous. If you want to get a good sleep after walking all day, try avoiding this apartment. Unless they replace the mattresses and the air conditioner!