We got a bit lost, so called our host....we were about 5 minutes away, so she came and got us and walked us to her apt. She had a liter bottle of cold water in the refrigerator and a coffeecake ready when we came into the apt.! On our way to the apt., she pointed out good restaurants and how to reach the market. She provided us with a map of the city, and gave us good directions on how to reach places of interest. She demonstrated how to operate the air conditioning, the washing machine, etc. so that we knew how to use everything. The building was clean and SAFE (this was an important factor, as I am 68 and was traveling with my granddaughter), and quiet at night. It had a small elevator, which was great--not having to drag out luggage up steps was a treat. Glad we stayed here!