Paolo is a fantastic host, he met us, walked us around the neighborhood to show us good food shops and restaurants, stocked the kitchen with some food and coffee for us to enjoy, communicated clearly and readily and then actually gave us a ride to the airport when we left! The apartment is lovely, spacious and very well set up. Everything worked, everything was clean. Location is great, a ten minute walk to many important locations, but still quite peaceful. Highly recommend this one to all visitors to Florence! Paolo runs the place like a well managed inn, but adds a great deal of personal warmth and hospitality.