Mario was amazing! He met me and my family at the main train and took our luggage to the air bnb so that we could enjoy our day in Florence. When he found out we didn't have an international phone, he gave us a local one in case we needed anything or had an emergency! When we arrived our first night he met us AGAIN at the train station and walked us over to the department. I've never had such a helpful and kind host! Thank you Mario for such an amazing stay!