Paula was not in Florence the weekend that we stayed, but she had her friend contact us with all of the details we needed for the weekend. We didn't meet them but they provided us plenty of information to have a great stay in Florence. The flat is exactly as pictured, very cozy, clean, and comfortable. We spent the weekend there with 4 people and were quite fine with the smaller space. There is a double bed, cot, and couch, all of which were suitable for sleep. The only problem we had was that there was no hot water there which wasn't great for showering. Other than that, everything was fantastic! Thanks for having us!