Clementina responded to my emails very quickly. She was at the apartment when we arrived by taxi from the airport and immediately came to the door to let us in and directed us to the elevator.
She gave a complete tour of the amenities of the apartment, showing us the storage closets for towels and sheets. She was gracious and took time to inform us about food shopping and recommended restaurants. She had a map available.
My luggage was lost and the delivery service had to contact Clementina about delivery time. She contacted me and I was there to receive my lost luggage/
The hostess also made arrangements for taxi service to the airport on the day of departure.
The apartment is spacious, very clean, comfortable and enjoys an excellent location overlooking the Piazza Strozzi. It has been totally renovated. The second floor loggia outside the bedroom is a lovely space.
I would not hesitate to recommend this apartment. Clementina is a very responsive host for this property.