If there was a category for super, superhost, Pam would have attained it.

She could not have been more helpful meeting us at the apartment and allowing us to drop off our bags. We then met her a little bit later (we wanted to check in a bit early) explaining the local attractions, restaurants etc. She also helped us with our departure, booking a taxi which is sometimes complicated for non-Italian speakers. With heavy bags added to with Florence's wares, a taxi to the station was a must.

The apartment is very thoughtfully laid out and very comfortable with a great bed, linen, facilities etc. We particularly loved spending time on the sunny terrace (it’ll be even more delightful when the fragrant jasmine is blooming.

Pam’s attention to details was extraordinary – from the light in the shower, to the toiletries, soap powder and drying rack, she even left a pack with different shape and size band-aids.

The location is very convenient to the Duomo and many of Florence’s amazing sites, as well as great restaurants Pam recommended.