Stylish apartment at a great location. I particularly like the decorations. Spacious and clean. Many restaurants and shops around but the apartment is very quiet even on New Year's Eve when the entire Florence celebrated over fireworks. The check-in process could be more streamlined. We were told the porter lady will be available to let us in but it wasn't the case. It took us some effort to get in. To be fair, we arrived right at lunch time. Wi-Fi could use some upgrades. One of the bedrooms doesn't have a stable wi-fi signal. Maybe I didn't get all the settings right, but the hot water tank is enough for one shower then you have to wait quite a while.