If you have a chance to stay in Florence this is the perfect place to stay. Elisabetta is extremely kind and thoughtful. She met us at the location and welcomed us and showed us around, she was also very flexible when we had to change our arrival time. She was always available when we had any questions and a really great spirit. The apartment itself is flawless, it literally feels like staying in a museum; there are thoughtful details everywhere you looked. It was so refreshing to come home to such a welcoming and spacious apartment. The balcony stole my heart as did the decor. It enhanced our stay in Florence and we would absolutely stay here in any future visits to Florence.