Francesca was very hospitable, friendly and professional during our visit. We were very pleased with the air conditioning provided in the apartment since the weather was very hot during our stay. This apartment is in a great location and within walking distance to everything in the city center.
The apartment was sizable and recently renovated with great water pressure and hot water (something other airBnBs we stayed at in Europe didn't have). The beds were comfortable and a nice size. We were able to fit 3 couples (6 of us) comfortably for our 4 night stay. We also felt very safe and secure in the apartment. One thing to just be aware of is the tourist fee that you are required to pay while staying in Florence. This was not included in the advertised price per night of the apartment and we must have overlooked it and then needed to pay when we arrived to the apartment. Francesca was a wonderful host and helped order us a taxi to the airport for our departing flight. She was responsive to texts and questions and gave great recommendations on restaurants and sites in the area. Was a wonderful stay!