The apartment is very clean, comfortable, and stylish. It looks just like the photos. It is extremely well designed with many thoughtful touches (umbrellas, luggage racks, several staples, complimentary wine, beer, bottled water, etc, etc). Great shower and bathroom, very comfortable bed too. Be sure to ask how to adjust the AC if you’re not sure at check-in. It works well, but it took us awhile to figure it out. Also be aware that anyone over about 5 ft, 8 in will not be able to stand upright in the loft. I am 5’7” and was able to walk around upright in the middle of the mezzanine bedroom without any problem. My husband is 6’1,” and he had to bend over up there, but he said he didn’t mind for our 3-night stay, because otherwise he liked the place so much. This is a great apartment for a single, a couple, or a family of 3. It is within walking distance of most of the tourist sights in Florence. We recommend it highly!