It is a nice room with very high ceiling as in the photos. Near to center of the touristic area. Carlotta was on holiday when we are there but organized our check-in with her neigbour who is very kind, so we did not have complicity to access the apartment. She and her boyfriend answer our questions about our transport when we are leaving on phone and face to face. They were very helpful. And most importantly we forgot our wallet unfortunately at their apartment when we were leaving to visit other city . After a couple of days we had to back to Florence due to our flight and her boyfriend brought the wallet to our bus stop, so we did not have to go back the apartment again, for which we are so grateful.