Room exactly as described, incredible view of the Duomo from the bedroom (which had lots of natural light, large windows) and a view of the other side from the terrace, including the Palazzo Vecchio, Santa Croce, San Miniato and the Piazzale Michelangelo. The air conditioning was a life saver when we came back during the day as we came in the height of summer. Donatella responded instantly by text whenever there was a problem. The location of the apartment couldn't have been better: near the tourist attractions but also very close to the non-touristy places (restaurants, bars) that are better in value and quality. Big bonus for us was having access to the fridge to store some, as we had expected to not have a fridge (valued a room with AC over access to a fridge). We ended up making Aperol Spritz's as aperitivo with the sunset every evening instead of paying for an overpriced one in a bar, which saved us a lot of money (very important for students!).