Laura's apartment was perhaps the best we've ever encountered through Airbnb! Clean, comfortable, and quiet -- steps from delicious restaurants and hip cafes, and a quick walk to all the tourist hotspots without compromising the Authentic Florence experience. The bed was comfortable, the shower was hot, and the balcony is a real treasure! Laura was sweet and attentive -- her communication was superb, even having just given birth. I can't recommend this place enough. Would return in a heartbeat.