You will be hard pressed to find a place this large and accommodating in Florence. We had 7 people, and used all 4 bedrooms, which each had their own baths. The location is perfect - central to everything and most important, a short stroll to the train station to depart for Rome. The pictures were very accurate - the rooms were as shown or better. Lisa was extremely responsive - we had a terrible storm that caused damage throughout Florence and lost power with some water mess in in the apartment. Lisa had it fixed in no time and all cleaned up - we didn't think it possible in Italy!!! The kitchen is small to cook (but who wants to in Florence anyway) but perfect for breakfast in the morning, cold water, coffee etc. There is a supermarket a few streets away where you can anything, the Robert Cavalli coffee bar across the street, and two fabulous little restaurants behind the place -- Moye and Roses. This was very easy and made for a great trip with three married couples sharing the place.