My family and I enjoyed our stay at Elisabetta and Claudia's apartment. Elisabetta was easy to communicate with before our arrival as well as when she met us at the apartment. She is warm and relaxed; it is quite evident she wants you to enjoy Florence and the apartment. Elisabetta was happy to give us recommendations on places to eat and they also have a binder with plenty of helpful information. The place is modern and very clean, and worked well for our party of five.