Mavi gave us a warm welcome when we finally arrived. She gave us a quick guide to the area, told us where we could go grab lunch, and then let us get settled in. We didn't need any additional info as we just wandered around the neighborhood and Florence. It was a nice day. The beds were comfortable and the apartment was great for our group of 5. The only thing that would have made it better were less stairs leading up to the apartment, but we expected it!