Has a bit of trouble at the beginning as although the booking was confirmed, Francesco was unaware of it. Luckily, we managed to speak to him by phone and the apartment was available. Despite the tricky start, once informed Francesco quickly got a cleaner in to make sure everything was up to scratch and organised the wonderful Eleanora (I think the agent he uses) to meet us. Eleanor is what made the stay really work out well - she is energetic and passionate about Firenze, giving great advice about what to do and see from the best gelati shop in town to must-see art works. She is efficient, kind and professional.
The apartment is located very centrally and opposite a great little eatery (just go with the local way and have the 10 euro menu of the day - one of the best lunches I had in Italy -for straight-forward but intense home-cooking flavours. you are in central Firenze so it is noisy but for the location we can't expect anything else and I would definately stay there again for next time.