We had a lovely time in Florence, and a wonderful time in Elisa's apartment. We were met on time by her sister and parents, all of whom were lovely and welcoming :) The apartment was perfect for our stay - extremely clean, a great size and we were also left a welcome basket of goodies! It was also in a superb location, we walked everywhere easily and it felt very secure. The lift was also a bonus! Would recommend and hope to revisit one day soon. Thanks!