This is truly a fantastic place to stay. Immaculately clean, ingenuously designed and with stunning views, Serena's apartment is the perfect place to see Florence and all it has to offer. The kitchen is so clever, making use of the space, as is the bathroom and viewing platform. We loved the velux window! There is no lift and it's in the penthouse, so you need to make sure you're up for some steps (not for anyone with mobility issues) but this was all made clear to us beforehand and absolutely not a problem. The temperature was perfect for us and there is Aircon and radiator heating if you need. Serena was very helpful with all communication. We will definitely be back - thank you again!