Even though I was a last minute booking, Adriano was so quick to respond and incredibly helpful in arranging our arrival/ helping us with problems or recommendations during our stay. The apartment is adorable with everything you could need (comfortable bed, great kitchen, shower with plenty of hot water and good water pressure) and the neighborhood is fantastic for restaurants and bars as well as a market, grocery store, and laundromat within spitting distance. Only a 10 min walk to all the major sites, this apartment is the perfect base for exploring wonderful Florence.