Florence is beautiful and such a great city to visit when you're in Italy! Our host Alessandra is such a sweet, warm and very kind hearted soul. She made our stay in Florence memorable and unforgettable. She picked us up from the train station, dropped us off @ the apartment and also helped carry our luggages up the stairs. She is located on the very top floor--no elevator, all stairs. It was quite a workout but we got used to it after doing it a few times. Her apartment was perfect and everything we asked for. We felt at home and at ease. It was equipped with everything plus more! It was VERY CLEAN and cozy and we loved the big space. She also provided us with lots of extra towels which was very nice of her. She took the time to explain everything to us, recommended places to check out and also toured us a bit around Florence prior to coming to the apartment. Their's an amazing gelato place nearby that she recommended (Vivoli) and we were practically there twice a day. To end it off, she drove us at the train station in the morning and that really showed how sweet of a person she is. She took the time out of her busy day to drive us and to make sure we were on schedule for our next adventure! Thanks so much. We appreciate what you have done and we can't wait to visit again!!