Our family of five stayed at Giacomo's apartment in Florence which was even nicer than we expected. He was there to meet us, and communication was excellent throughout. He was helpful and unobtrusive. My teenage daughter loved sleeping in the loft, and we were comfortable in the master bedroom. Our boys slept in the back bedroom. My older son was bitten by some mosquitoes due to a window that didn't quite close. However, he did not tell us this until after we left. Giacomo does provide a plug in mosquito repellant system, and I'm confident that he would have happily addressed this had we known. The main bathroom was huge compared to the other places where we stayed in Italy, and and it was beautiful. There's also a second bathroom which was great for our family. We had a minor issue with water drainage, but it was fixed immediately. Another plus was the washing machine. Giacomo has done an excellent job renovating. There are a few flights of stairs. There is no elevator, but it wasn't an issue for us. The apartment is about a ten minute walk to both the Accademia and Duomo if not less. The Uffizi was a bit further. Giacomo left us not one but two bottles of wine. I would heartily recommend this apartment. It's clean, beautifully renovated, spacious, comfortable, and within walking distance to all the major sites.