Minika was very accommodating from the first day when we came earlier than expected and she waited for us to finish our lunch first before checking in. Inside, amenities were good, but the aircon could not go above 20C for some airflow. Monika insisted she take a look despite our need for it. It is also very convenient to a beautiful coffee shop, food, la carraeia gelato (1£ gelato) and also famous dinner locations. We will definitely visit Florence again!