Isabella was just fabulous. She went above and beyond making us feel comfortable. Always available and happy to answer any questions we had on specific things to do. The apartment was exactly as described –a home away from home, but even better! It certainly hits 5+ stars across the board. It is also the perfect spot for exploring Florence – close enough to the action, but tucked away on a tranquil and quaint little street. The local market, a few blocks away, is a real treat. We found it hard to do anything but enjoy the fresh bread, cheese, fruits and vegetables every morning on our balcony. We are already looking into booking again, thank you Isabella for this very special experience of Florence! BRAVO!