Erika was very helpful with prompt and friendly email responses while making the arrangements. We were met at the apartment by Pasquale and Luca who gave us a very thorough explanation of how everything worked. It was good to have the lift to get our luggage upstairs. The apartment was clean, and we thought that the pictures on the AirBnb website gave an accurate impression. The location was very good, close to the main Florence attractions and two supermarkets as well as coffee shops. We chose to drag our bags from the railway station when we arrived, which took about 30 minutes, a bit longer than I had guessed. It was not difficult, but I would advise using a taxi on a hot day.
There were four of us, we stayed four nights, and were very comfortable. We enjoyed using the rooftop terrace for drinks st sunset. The bathrooms were clean and modern. Everything functioned properly. We used the kitchen to prepare some light meals without problems but did no serious cooking. Overall we had a very good experience staying at this apartment.