Patrizia's apartment in Florence was beyond my expectations. She was there to meet us when we arrived and was so kind and accommodating. This was our first visit to Florence and she helped with our trip planning by showing us a map of the area with great suggestions on places to visit and eat. We spent Christmas there and she gave us a lovely Notte di Natale cake - which was delicious! There were charming Christmas decorations around the apartment so we felt very at home and comfortable. My husband and I were travelling with our kids, age 21 & 17. There was plenty of room for all of us - the loft was great! Everything was so clean and just like the photos - even better in person. Kitchen had modern appliances and we cooked our Christmas dinner here. Having a kitchen we could use was great. We went to the market and bought snacks, breakfast cereal, milk, and drinks. We made coffee in the morning and small meals after our walking trips around the city. Just enough to recharge before going out that night for more sightseeing. Very quiet location but near shops and places to eat. The loft had a modern washing machine which was simple to use. Being able to do our laundry was important considering this stop was in the middle of a two week trip. We absolutely loved Florence and staying in Patrizia's apartment made it even more special!