We had such an amazing stay! We had a flight delay that caused us to arrive after hours and Samuel and Paolo help sort out a driver to pick us up and check us in. Even leading up to the trip, they were both super helpful with sourcing tests for when we were there, sort outlet converters - and once there helped with amazing restaurant recos, coordinated a private wine tasting tour and taxi back to the airport. Their place was also fantastic and right in the heart of the city - steps away from everything. Would strongly recommend.