It is easy to see why Alberto is rated a “Superhost”! We so enjoyed our stay at AM Collection. The B&B has only been open for about six months, and it’s clear Alberto spared no expense in furnishing the apartments. It felt like a luxury hotel!

The location was terrific—a five minute walk from the train station and easy to reach all major sights—and Alberto helped carry up our luggage since there is no elevator. As soon as we arrived, he offered us espresso and sat down to recommend restaurants and sights and mark them on a map. We did not see him a lot after that, as he does not live on site, but he promised to be available by phone or text if we needed anything, and true to his word, he was very easy to get in touch with. He was very helpful in answering our questions and providing more recommendations. On the first day we ran out of hot water, and we were very impressed with how quickly he took care of the problem. He was more concerned about it than we were and more apologetic than necessary—clearly he is highly committed to ensuring that his guests have a fantastic experience. (For the record, we never had any more problems with the water.)

He served us breakfast in our room each morning, showed us how to use the espresso and cappuccino machines, and provided a jug of milk for our mini-fridge so that I could make cappuccino on the morning when we needed to leave for a tour before breakfast was served (it is not available until 8:30). The rooms are cleaned and beds turned down daily. Additionally, when we needed to leave for the airport by 7AM, he packed a breakfast of pastries, fruit, and juice for us the day before. So kind and generous. We would not hesitate to stay here again or recommend this place to others!