:-) check in: we were welcomed and introduced personally
:-) water and milk, towels and soap were provided
:-) we were sent a city guide via email
:| there was a noisy street below the windows
:-( air conditioning didn't cool down the whole room and it was quite hot at night in the bed under the roof of the house, we asked for help with the ac problem but it wasn't solved
:-( wifi sometimes not usable
:-( some cleanliness issues: found hair and a nail, stains on the kitchen carpet, cushions, linen, blankets, towels, walls and on roller blinds, shower was a bit run down