Flat is just like the photos! Ample space and a great location - walking distance to just about everything. The washer definitely came in handy given we traveled for 2 weeks with only carry on luggage. Shower is a bit tight and the steps up to the flat were rough after a long day of walking but all completely manageable. Communication was great - Clementina met us at the flat to let us in and show us around; Sibilla also checked in to ensure everything was fine. All in an excellent flat and experience in a beautiful city!