This apartment was great! The location can't be beat - it was the perfect space for my home base in Florence. The place is incredibly clean and tidy and it's nice that the bedroom is set back from the street so you don't get as much noise as you would otherwise. The bedroom is also dark so if you're sensitive to light when you sleep, don't worry! Check in was very smooth and I had no issues getting into the apartment. Rachael was incredibly responsive and was easy to communicate with. I didn't run into any problems at the apartment and would absolutely stay here again!