Leonardo was very friendly and was able to recommend restaurants in the area and even helped carry my bags as I was worried about all the stairs. There wasn't as many stairs as I thought there would be so no one needs to worry about that. Location was great. In the middle of the central market which I suggest anyone grab some pizza which was very tasty. It was also very close to the duomo which is a great site for everyone to see. Apartment was very clean and had a great bathroom. It was a good experience.