We had a great time in Florence at the Churchside flat! Alessandro and Natasha were extremely communicative and helpful. They gave us some great recommendations for places to eat in Florence and we were able to find some in the Oltrarno neighborhood as well. We had some initial difficulty with the internet. However, they both came over and were able to come up with a variety of potential solutions. Fortunately, the quick fix worked! The apartment is comfortable; you do notice that sometimes the restaurant is there, in terms of noise. We really enjoyed our stay and highly recommend it!