Our room was very clean and quite new with care taken towards the amenities and decorations. It also had AC which made a difference during the hot spell we experienced. Alberto went above and beyond as a host: bottle of wine waiting in our room, homemade breakfast, personalized orientation to Florence upon our arrival. And generally a cool local guy that is extremely easy to talk to and is genuinely interested in making sure his guests have a good time in his city. The rooms are up several flights of stairs.