I really enjoyed my stay here! I stayed for a month, the location is beyond perfect. It is so central but quiet & local enough to seem authentic to Florence. The apartment had everything you need; kitchen equipment, even olive oil, salt & pepper! I was impressed that they also had laundry detergent & extras in the bathroom to use. I really enjoyed my long term stay here because there are cleaners who come every week to clean the apartment! It is very safe, you have to use severable doors with a code to get into the courtyard area. The response time between communication was sometimes a bit slow but nevertheless, Jessica & Alain always made sure to answer and have my needs met during the course I was staying there. If I do come back to Florence, I will definitely stay again!