If you want a centrally located, modern apt with an elevator (lift) and great A/C, this is the perfect place. My husband has a bad hip, so elevator was key since most apts are not on the ground floor or require some stairs. Leonardo was always reachable by text.
Florence is super walkable but this is literally 7-10 mins from every major tourist spot. 3 mins away is a supermarket (Conrad), where the staff is friendly and helpful. If you have any questions, the business next door (where you can leave your luggage) is open to helping and speaks English. Highly recommend!!!