We loved our stay at Francesca's apartment. Everything about our stay was perfect, from prior communication to check in and right through to check out. The apartment is exactly as described - freshly renovated, clean and tidy and very spacious for a family of four. Our children loved the toys and kid's books in the apartment and there was so much room to spread out and to store things, which is so important when travelling as a family. The apartment had everything we could possibly need and made for a very comfortable month-long stay. The area around the apartment is fabulous. It was great not to be right in the middle of the crowded, tourist areas and to be in a more local neighbourhood. The market just down the street was amazing and having a park for children around the corner was a real bonus. There was some noise overnight and early in the mornings but it didn't bother us at all. In fact, we loved having the big garbage bins so close to the front door! Our children got quick sick during our stay and it was wonderful to have the support and information we needed from Francesca. We also found her recommendations for places to eat in the area were excellent. We especially loved Baldovino just near Santa Croce. They treated us like we were family and we went back again and again. We felt like we had found a new home on our stay in Florence and Francesca and her apartment were a big part of this.