The appartment has an outstanding location: besides being a charming neighborhood, it is also near the two best ice-cream shops in Florence (maybe the best in the world). We strongly recommend La Carraia ice-cream, even if it's cold outside. You won't regret it. Also, the appartment is at a walkable distance from all the main sites, shops and the night life in Florence. Chiara was very responsive in everything we needed. She welcomed us on our arrival and explained everything about the place and the city. She also provided maps, two keys, umbrellas, and first need kitchen items, etc... and a written suggested tour, containing the name of good restaurants, markets, bars, taxis and all. The place has a washing machine, which served us perfectly. We would definitely stay here again.