I had a wonderful stay at the apartment. The location was incredible! I loved waking up each morning to the view of the Duomo. The apartment is exactly as described. Other reviews mentioned noise, I did notice it but it didn't last long and did not bother me. The communication with Sibilla was good. She responded to my questions quickly and clearly. I had no problems with the check-in process. I made sure I had directions early. Sibilla provided all the information on how to get to the apartment and check-in that I needed. Overall, great stay!