Nycolas was amazing! We arrived early and he let us keep our stuff in the apartment before check in so we could walk around town. He gave us great suggestions and took the time out of his day to go through a map with us. The room was very large and the bathrooms were nice and clean. The extra little patio out from the kitchen was great for relaxing on. It can get noisy as you are right on the market but they included ear plugs incase you were a light sleeper. Breakfast was perfect as the coffee shop. Overall fantastic host! Stay here if you are going to Florence!