Located on the 4th floor, with no elevator. Not worth it if you have luggage. There is no wifi signal (shared with the whole building, long password given). AC is useless because it is located above the front door and does not cool the bedroom or the living room (aka 2nd living space). Fan provided was broken and no accommodation was given even given to compensate (one desk fan was given after complaining). The floors are dirty/scratched and are not as good looking as listing pictures. Bathroom shower has a mind of its own for Hot water and is tremendously tiny (curtain is unfortable & sticks to you while you shower). Stairway is ridiculously dark and dirty. The only positive thing is the location, being very close to the duomo/cathedral.