The stay at Alessandro and Azadeh's was fantastic. The flat was clean and ready to go. Azadeh gave us a quick rundown about how things work, the layout of the city and all the spots to hit during our stay. Florence is very walkable and the location was right in the center and getting around was quite easy. We also had a luggage fiasco with the airline and Alessandro and Azadeh went beyond the call and were extremely helpful in letting us use them as a local contact while it was being located.