Comes recommended, docking a star because it is on the third floor which some folks might find inconvenient. Also because the wifi was poor and the shower was poor. Though if you prefer baths it's great but the bathtub side is very high so older folks again might have a problem with it. Location in florence was superb, really liked the oltrarno district, up and coming but still relatively quiet in the room. Emiliano wasn't around but his helper, brother and mother were all very kind. Elisabetta helped my wife who developed a cough by bringing her some honey and ginger for tea. Also they provided a bottle of wine and a placard with good advice which we made use of. Its a 15 minute walk to the apartment from the train station and since florence is a superb walking city it was the opposite of a problem for us. Those with hard to manage bags may want to take a taxi though.