My stay could not have been better. I did not get a chance to see Tina since I was always out in the city, but she offered perfect directions to arriving to her place and had someone there to check me in without any issues. The place was very clean, safe, and in a perfect location relative to all monuments and museums in the city. If I ever come back to Florence, I will be looking to stay here again. Also for the price it was easily the best value. Recommend to anyone to stay here; it will definitely make your experience in Florence so much better. So far the best airbnb I've stayed in traveling through Europe.