let me start by saying that Daniela wasn't there but we knew this before our arrival. Tina was there to meet us and gave us the information, keys and instructions which were all very helpful. The apartment was a very good location, out of the tourist hot spots and gave us time to relax and rest well. Daniela 's apartment had all we needed and was very fair price and value for the money. One note to all is that there is three flights of stairs that you will have to climb into the apartment so if you need a lift/elevator this isn't the place for you but we would stay here again and again when we come back to Italy.