We did not meet Ricardo, but the contact by mail was very quikly and friendly.
The appartment is big and clean.
The beds are a bit short for tall people like me. A real plus is the free parking in front of the building.
The wall to the city is a bit to far for little children (age 5), but easy to find. And was told in the description.
I really enjoyed the thunderstorm from the little balcony!
Florence is a great city and we would deffinitly book this appartment again.
Regards, Robin