Our host made us feel very welcome by sending Samuel to meet us when we arrived. He led us up to apartment and showed us around, giving us instructions and two sets of keys. We were delighted when we saw the apartment - it's even better than the pictures and so much room to relax and feel at home. We appreciated having some coffee provided for us to drink and then found a nice market very close by to get some other groceries. We have no complaints about the apartment. The beds were comfortable and the linens on the beds so nice. Great location!! Easy to walk all around Florence from here. Our family of six had a great stay here and would highly recommend it highly!