Chiara's apartment was comfortable, roomy, well-appointed and very conveniently located. The apartment could hardly be better located for visitors arriving by train.
You can almost see it from the station. We were only a few minutes walk from everything we wanted to see (or everything we had time to see) in Florence. The location on Piazza Santa Maria Novella gave us the option of either choosing to dine at one a several restaurants on our very doorstep, or walking further into the City to other restaurants that had been recommended to us by friends. The beds were comfortable, the kitchen was business-like, and the apartment as a whole was very home-away-from-home-like. We did not meet Chiara personally, but Sergio, her father, met us when we checked in and was charming and informative. Chiara was readily available by text and very helpful.