The apt is spacious and comfortable, exactly like the way in the description and the picture. It is well equipped with utensils to cook and dine. Paula provided all bathroom necessities. We felt like home here during Christmas! The location is awesome, 10min walk from the train station, right next to the central market, 5min away from the Santa Maria church, the central shopping street and everything. It is on the first floor so you need to climb a little bit of stairs. Paula provided flexible check in and check out, warmly welcomed us at the apt and provided us with a comprehensive guide book. The only downside would be that the apt wall is kind of thin and we can clearly hear all kinds of noise outside of the apt, but it is somewhat expected since all Italian places (Airbnbs or hotels) we lived in during this trip have this similar problem, and the Florence street is not too loud at night. Overall it was a really great living experience and would definitely come back to this place if we ever go to Florence again!