Sylvie and her husband were fantastic hosts. Unfortunately I didn't get too much time to get to know them personally, only through brief encounters here and there as my girlfriend and I were leaving in the morning, but the room itself was great. Bathroom was fantastic, pretty much exactly as described in the listing. Information was put out to give us ideas on what to do, we were given public transport information, the room was immaculately kept and looked after. The only thing I didn't like were the Mosquitos but there's no place in Florence without them haha, but even then Sylvie had provided us with anti mosquito devices. Great place, even better hosts, would definitely recommend