Luca made us meet him at their office which was more far than the actual apartment, then he sent us to the actual place with a map, but it was not clear to us where since there are 2 Street colors.
When we got confused and called him it took him almost 20 min to call us back while we waited tiredly on the street.
He didn't show us the place so it took a while to find all the stuff this place has to offer.
Later that day the power went off in the apartment! We tried to reach Luca for 30 min, but he kept hanging up, so we called the landlord, which made luca call us back and help us with it(a simple tour of the house in the first place could have solved it).
The last night was one of the worst night we ever had. The apartment above is also rented out for tourists.
The last night a group on Spanish friends stayed there and brought a lot of people(25-30) they were loud till 3 a.m by moving chairs and table, shouting screaming and jumping all night long.
Tried to knock on their door and make them stop but they wouldn't!
Again tried to talk to Luca to see if he knows the landlord at that apartment.
You guessed right, he never responded.
If I can give you a tip is as followed:
If you book The place insist on meeting at the actual apartment!
Ask to know in advance the info of the landlord of the apartment above you(especially on weekends).
Keep in mind that this is a real estate office, so you are just another guest on their list and that once you get the keys they are extremely hard to reach.
I've been to a lot of place on airbnb but I never seen such a behavior like luca's, especially when he knew that we were on our honey moon!