We had a great time in Florence. Check in and out were smooth and easy. The hosts were very nice and even greeted us with juice and cookies. We showed up before check in, and the hosts kindly stored our luggage so we could make the best of our first day in Florence. This apartment is bigger than what the pictures show. We were a party of five (2 adults and 3 kids) and we were very comfortable. The place is very well equipped. We found the apartment impeccable, absolutely clean and organized. It is located very close to the train station and the local market (recommended) and few minutes walk to major Florence must sees. Very nice restaurants and shops nearby. We recommend this apartment 100%.