The apartment on the photos looks more shiny and more recently redecorated than it is in reality. Also, some of the items that are present on the photos are in fact missing, such as Aesop products. However, on the other hand, Chiara is an outstanding host. She was very helpful and proactive. She brought the baby bed for our 9 month old, she helped to book parking which was located basically in the same building as the apartment itself; plus, Chiara helped to negotiate a discount for parking . Apartment was clean, and all the towels, bed lining etc were as one would expect of a hotel in the similar price range. Note that there are no washing machine and a microwave in the apartment, however, the description accurately reflects that. The apartment's location is really close to the city center, yet it is outside of ZTL which is important if you are coming by car. Overall, I and my family have had great vacation, and huge thanks to Chiara for accommodation and help.