The apartment was a decent size and an excellent location for exploring Florence. Only 10 minutes by foot to pretty much everything (train station, art galleries, and the famous church).
The flat easy well-equipped. Washer was functioning but a bit temperamental, and we only were left one laundry pod. Stove worked well. No kettle but there's one of those little percolator coffee pots. Plenty of dishes, pots and pans. Some salt, pepper, and oil packets which was thoughtful. There wasn't a lift but its only on the second floor. Aircon worked well.
Check in was a bit of a mess due to multiple trains being delayed, which left us sitting outside in the alley for 40 minutes. I would have minded this less if we were given an accurate time to meet, but we arrive exactly at the newly established time (after the delay) only for a few rounds of "just 10 more minutes". This was the only major issue we had during this stay. Communication was otherwise quite good.