Fantastic communication from start to finish. Location is perfect and the view stunning! Loved the extra touches and the book of recommendations is wonderful. Wouldn’t hesitate to book here again if ever returning to Florence. Thank you!!
P.S If getting bus validate your ticket in the YELLOW machine that prints on the ticket (not the one at the door which we now know is electronic only). We hadn’t quite figured it out yet when inspectors got on at stop after us and were looking like they were going to fine us. Managed to explain to them and they let us off - totally appreciate that they have a job to do but likewise we just hadn’t seen anyone validate in the short time between stops before inspectors came on or would of course copied them... thankful that they understood in the end.