Carla was a wonderful host! She met us, showed us around the apartment and then left us as she could probably see we were tired from the trip. She checked in with us the next day by email to make sure everything was ok and to see if we had any questions, then again for our departure. She met us as we were leaving and was very helpful. It had started to rain and there were no taxis available so she walked with us through the downpour to a bus stop where we were able to get a taxi! The apartment is one of the best rentals I have ever stayed in. It really felt like a home; great closets in the bedroom, a reading table and lamp on each side of the bed, the bathroom was set up for 2 people and the kitchen had everything you needed. The bed and furniture was very comfortable. And the view of the Duomo can't be beat! She also had great info on where you were and where to go with a beautiful wall map that was both great art but also very useful as she had marked spots on it. I took pics of it on my phone to wander the streets of the neighborhood. The neighborhood is a perfect place to access both the tourist attractions and neighborhoods that are less touristy. The San't Ambrogio market by itself is worth staying there for a few weeks. Thank you Carla for a perfect stay! If I ever make it back to Florence this is where I will be staying.