This was my first time using Airbnb, and WOW, what a great experience. My host was totally on top of things. When we arrived he was there to greet us with maps of the city and recommendations you can only get from a local. The flat itself was well-furnished with million-dollar views of the city. What you see in the pictures is exactly what you're getting. If this is your first time in Florence, you get access to all the major sights within easy walking distance. Next time I visit, this is where I'll be staying.