Sara was very friendly and accepted to welcome us at 12:30 pm (as we had a late flight and late arrival), which was great. She was also very understanding in letting us stay until whenever we want on the day we were leaving.
Everything was tidy and very homy. We had all the things that one regular home would have. Even though we didn't use many of them, it was nice to have them.
The neighbourhood is TOP. The best location in Florence. This alone is worth staying there again.
One drawdown is that there was not enough natural light in the place. Which can make some people feel a bit strange sometimes, however on the flip side, you get a very genuine Firenze feel for the place and area.