Nadia and her daughter were very responsive and did a good job of educating us about the quirks of dealing with an apartment in the oldest part of Florence. The location was outstanding- five minute walk to the duomo, six minutes to Santa Croce or the Piazza Signoria, with convenient grocery and sandwich stops nearby as well. It was noisy at night from nearby bars. The apartment is comfortable, with an updated bathroom, well kitted out kitchen, good water pressure and adequate Wi-Fi .