Nicoletta was waiting at the apartment when I showed up and made sure to explain everything to me about the room, as well tell me how to get around Florence. The room and apartment was in great condition and very comfortable to stay in. It was in a nice area and a great location; all the main attractions in Florence were within a 20 minute walk from the apartment. Overall, Nicoletta was very welcoming and a great host, and she kept her apartment in wonderful condition. Would come back anytime.