I had the absolute pleasure of staying in Emanuela's apartment whilst in Florence with my mum. Emanuela was the perfect host. She communicated the whole way through, time of booking, leading up, arrival day and checking up to make sure we were ok whilst in Florence. On the day of arrival she met us at the apartment and couldn't have been more lovely (her and her friend even helped us with our bags!). She showed us around her gorgeous apartment and answered any questions, she had also very kindly brought us a bottle of wine. Everything was perfect, so clean, comfortable and beautifully furnished. Even better than the pictures and great amount of space for us with the two living areas and balcony. Location was also excellent, not right in the touristy area (which we wanted) but still short walk to Ponte Vecchio and lots of great little restaurants close by. Emanuela even has a great little book with her recommendations and tips on restaurants, markets, parking locations and general information on the apartment. Would definitely stay again and reccomend for anyone coming to Florence! Thanks Emanuela for making our stay so enjoyable!