Fantastic stay and incredible location. Simone helped us up into our room expertly and was incredibly helpful navigating the city and even arranging our taxi. The room was a dream; beautiful rooftop views, not to mention having a private hot tub to soak while gazing over the city. It can get a little noisy at night but to be expected in a busy part of the city. The small (2-person max!) elevator up to the loft added to the charm. Overall fantastic stay in the middle of Florence, very happy we stayed!