Great place! Very well located and exactly as shown on the pictures, provided for a very pleasant stay. Chiara's parents were at the apartment to give us a warm welcome and provide lots of helpful advice (map and directions included). The apartment is very quiet and is central to all city center sites. The location allowed us to return in the middle of the day to take a break, without any delays. After outside temperatures dropped, Chiara was quick to instruct us how to use the central heat system, which worked perfectly and kept us warm through the night. I recommend Chiara's place and I hope to stay here next time I visit Florence.