This is a true gem! The location is amazing, the decor is so charming. It was very comfortable for our family of 5. The stairs are narrow and steep up 2 flights, but honestly we didn’t mind burning off some of the gelato we ate everyday! It was worth it too because being up so high, the noise from the street wasn’t bad. Hosts provided earplugs but we didn’t need them. I thought it was a very thoughtful extra to provide the diffuser for the hairdryer. Curly haired girls will appreciate it, since they take up a lot of room in a suitcase. We traveled for 9 days to 3 different places in Italy with carry-on suitcases, so it was great to have a washer/dryer AND instructions. Hosts Ariana and Luca were extremely friendly and prompt in our communication. I will definitely recommend this property to any friends visiting Florence. ❤️