Massimo and The Nest were wonderful! Massimo was very quick in responding to all communication and the apartment is just lovely, with a gorgeous little shared central patio and a smaller private patio. The air-conditioning was a god-send on a very humid and hot night and day in Florence! We arrived to the apartment a little early and Massimo's daughter was there to greet us and was totally lovely and accommodating despite us showing up before she was 100% ready! Would stay here again if visiting Florence, without a doubt!