The place was fantastic, well-located and clean. Ambra returned my request to stay within minutes and exchanged information promptly. The furniture is modern and comfortable. They provided coffee, snacks, cleaning supplies and best of all, a delicious bottle of Chianti from their own production. Our delay from the airport was kindly accommodated. My father, sister and I had a great stay and felt at home (the washroom and closet space were perfect). Thank you Ambra for helping make our short trip to Florence memorable! I would recommend her apartment to family and friends without any reservations.