This is a great apartment in an excellent location just off Santa Croce Basilica. The apartment is very clean and comfortable! We requested early check-in, and Pascal was already there to greet us when we arrived. There are no lifts but it is only 1 floor up the stairs so it’s not a big deal. Might get a little bit of random noise late at night from noisy passers-by yelling or talking because it’s on the 1st floor. There were 6 of us staying in all the 3 bedrooms, but please note there are only 2 bathrooms. Kitchen is quite complete with all the cooking utensils, plates, cups, glasses, kettle, mokapot. Overall it was a great and comfortable stay, smooth check-in and check-out as well. Pascal was very informative and gave us a lot of travel tips and where to go around Florence. Thank you Erika & Pascal!