Our 4 night stay with Alessandro and Natasha was extremely comfortable. The room and facilities are exactly as stated. It is the perfect location right behind Palazzo Vecchio and only minutes on foot from any where a tourist wants to go. They gave us lots of information as soon as we arrived. They were very busy so we saw very little of them after that but we had use of the kitchen and dining room as well as our rooms so it felt almost like our own little apartment right in the centre of Florence. Thank you Natasha and Alessandro we will ask to stay again if we comeback to Florence.