My partner and I had a fantastic stay with Carlo in Florence. The apartment was beautifully decorated and located within a short walk of all of the city's attractions, as well as the train station and lots of cafes and bars. Carlo was a perfect host -- he communicated with us promptly and gave excellent recommendations for food and drink. When our travel plans changed, he was extremely accommodating and helped us to book our transportation within Florence. When we arrived, he was waiting outside the apartment for us after having received our travel information only that morning. Check in and check out were seamless, and we were able to use either an electronic or manual key for entry. As a bonus, Carlo gifted us a fabulous bottle of Chianti that we enjoyed in the evening. Everything was perfect and we give Casa Pinti our highest recommendation!