Upon arrival you’ll meet Eduardo- he is a gem. He is very nice and helpful. He explained everything very clearly and made sure we did a thorough walk-through before he left. He’s also very easy to get in touch with.
There are relatively small/steep stairs you need to walk up to get to the apartment so strollers and big bags will be effort. Eduardo will help with bags. The shower head was broken when we arrived but he fixed it within hours. Eduardo made sure to check on us throughout our trip which was very nice and reassuring.
Two days later the shower head broke again and he had to order a new one which didn’t arrive until after we left.
There were clean towels and shampoo provided. There were also extra pillows and a blanket. The bed was very comfortable.
It mentions this in the info booklet when you arrive but I didn’t see it on the AirBnB listing and only in one review(that I missed), so:
There is very limited hot water. And when I say very limited I mean 5-7 minutes. So either take extremely quick showers or do as is suggested in the info booklet and alternate between hot and cold during your shower. Once you’ve used all of the hot water it takes 2 hours to heat up the next batch. (The water heater is about 2 feet tall) So just be aware.
There is WiFi but it’s spotty and isn’t strong enough for a laptop to connect to unfortunately
There is a washer (no dryer-hang dry clothes) but we didn’t see any detergent in the apartment so we didn’t use it.
The location is perfect!! All of the surrounding restaurants are delicious (highly recommend trying them out) and the plaza has an interesting history. Within walking distance to literally everything we needed. The locals, and tourists, are very nice and lovely. 15/10 for location.
The apartment is very cute and quiet, yes you can hear people walking around but you’re in an apartment so that’s a given.