If you want to learn how to earn "Super Host" Status, then you should follow Veronica's examples. Perfecto! In every category, from communication, hospitality, attention to detail, location, quality of the apartment, furnishings, amenities, I can go on and on. I have stayed in over 80 Airbnb's over the years, and Veronica may very well be the best host we have had. The place is incredible, great value, in perfectly new condition, very modern, location could not be better unless you are staying at the actual Duomo:). I cannot imagine a better choice in all of Florence than this one.