Paula's flat is exactly as pictured. Contacting her and checking into the flat was very easy. Her place was a little bit dim with not too much natural light or bright lighting for the whole flat but it didn't bother us too much. It was also very well furnished and we were able to sleep 5 people comfortably. Her place is also conveniently located near the tram and takes you to the center of florence within minutes. Wifi was also good too. Would recommend anyone to stay here.