My family just got back from 10 days in Italy and 3 different Air B&B Apartments and hosts. Each was great, including this one. From the confirmation of the reservation the communication was great, very responsive and helpful. The apartment is exactly as it appears. The views out of both bedrooms were amazing. I took a picture from the room with the queen showing my view from the bed and included my toes and my friends said they would not have believed it if my toes had not been in the picture. The view from the other bedroom is as beautiful and the balcony there quaint, but we were there in the middle of the heat wave, so did not use it. The AC in the bedrooms worked, but there is no AC in the rest of the apartment and as this is on the top (4th floor-lots of stairs) and we were there in 93 degree weather, it was always warm in the other parts of the apartment. This did not impair our stay as we were always out during the day and could sleep well at night. The living room has a window that opens on the street which is also nice. We used the fridge for left overs and if I recall correctly this was the only apartment in Italy in which we stayed that had a microwave and that was great for the kids heating up left over pizza and pasta. My daughter wanted me to add that she liked the extra large bath towels. There was an odd room between the living room and bedrooms that had glass walls and appeared to be another bedroom that was private and locked- probably an owner's bedroom? I didn't notice it on check in or would have asked about it. As a business person, wifi was very important to me and it worked great. I would definitely stay here again and recommend these hosts.