This place was great. It is so close to train station and other major attractions in Florence. It is on the third floor of a busy street. The room was clean and there was a lot of space in kitchen, living room and bathroom. The hosts were very polite and helpful. They did everything in their power to make our stay pleasant including recommending places to go and eat. There were other people staying in other rooms but we all had our own bathrooms. There was an issue with Wi-Fi during our stay because of the company, but hosts called numerous times to try and see when it would be fixed. They were very apologetic for the inconvenience, but there was wi-fi at laundromat next door to flat. Highly recommend this place. We will be back one day.