If you are like me and are looking for a conveniently placed, beautiful balcony view, and gracious hosts this is the place for you. Communication was exceptional. Room was clean and has a washer (huge bonus for the middle of our trip). We were able to get to wherever we needed to go quickly, but it was close enough to Termini that we could walk with luggage and didn’t have to haul through town. The view of the Duomo during the day is exceptional, but at night it is even more special. I will forever book this place when coming back to Florence. Grazie!! A+++