Overall it was a lovely place to stay - the balcony and views were amazing and the location was ideal! It was just like it looked on the pictures - fairly small but still enough room for 2 if you. Communication was excellent and there was someone to meet us as soon as we turned up.
Unfortunately the WiFi didn’t work (the password was incorrect but we were told to keep trying) and the amenities were basic - limited items in the kitchen, no freezer compartment in the fridge, there was ironing board but we couldn’t find an iron, no bin bags, limited toilet roll etc and we were asked to take the bins out at the end to the local area a couple of minutes away - a much more basic air BnB than what we’ve experienced before but I would recommend for anyone visiting Florence for a few days :)