We never met Alain or Irene, however their communications were the most professional and clear of our short Air BnB history. Vieri & Elisa were excellent to meet and work with. Their English was excellent, far better than our Italian. They took a great deal of time to answer all our questions and direct us to neighborhood services, help with our maps, and even helped find evening opera entertainment we were seeking.
The kitchen was well equipped and worked perfectly for our needs. The upper sleeping loft was beautiful and the bed was comfortable. The apartment was a smaller efficient apartment, but well laid out, clean and suited us perfectly. Shower was a bit on the small side, but perfectly functional. My wife noted the bathroom lighting was not good for putting on make-up. The Apartment location was unbelievable! exactly like the pictures show. I would highly recommend this listing, and hope to stay here again when we visit Florence again.