Emanuela was probably the most responsive host I have ever had staying at a rental property. She checked in throughout our stay and offered to make restaurant reservations and arrange taxi service. It was very much appreciated. She also has a nice book with recommendations, which we referred to during our stay. Location of the apartment is ideal. We loved the neighborhood and were very happy we didn't stay in the main tourist district. Apartment is exactly as shown in pictures. It was very clean and the beds were comfortable.