Florence was beautiful! Cristina and her team were extremely thorough, providing maps and recommendations for restaurants, attractions and tours. Upon our arrival one of her representatives Kallia greeted us at the bus station and walked us to the apartment. She even sat down with us and answered any questions we had. This was super stress relieving after traveling and very comforting to know we had someone to help us through our travels. The apartment itself is beautiful, spacious and very clean. Would happily stay there again!