I could not recommend Francesco's place highly enough. It was fantastic. Francesco was friendly when meeting us and helped carry our heavy luggage up to his top floor apartment which was amazing. The apartment was in super condition and very modern. The towels and bath toiletries were set out on the bed, it was like we were in a luxury hotel. Francesco had some complimentary welcome wine and snacks waiting and the info book was very informative with all the information we needed to get around Florence. The place is very spacious and kid friendly which was great for us and our 1 year old boy. Francesco also set up a baby crib for him. We would definately return and stay again at Francesco's.