The apartment is wonderful. It is clean and bright with everything you could possibly need. Francesca is a doll, very helpful and available. My only complaint was the 79 steps to reach the apartment. I must say that the climb was getting easier, but it took time. It is right in the center of Florence, just blocks away from everything. The San Ambrosio outdoor market and the grocery store were close by and there was every utensil available for creating a great meal. The Duomo was also very close and there were a multitude of restaurants within a block of the apartment. My family and I enjoyed ourselves enormously.