I really don't think "Charming" is how I would describe this space. I only stayed for about 2 hours instead of two nights and then promptly left for the beautiful Hotel Bernini around the corner.
First of all, no one ever contacted me after I made the reservation. I had to make the first move and call from New York to make sure someone would be there to meet me when I arrived. I never spoke to "Franca". I'm not sure there even is a Franca! Her partner assured me that if I called upon arrival someone would meet me. Just in case, after two flights and a long layover, I called from the taxi to ensure someone would be there. Once I arrived, no one was there. I called again to let them know I arrived. They showed up 20 minutes later. Not such a big deal if you aren't exhausted and waiting on a dreary cold day I suppose...
After walking up 6 flights, the door opens into a sad attic apartment that smelled like an ashtray. The windows were wide open, I guess to air the place out. The only effect being that everything felt cold and damp. All I wanted to do was shower and sleep. Even with the water heater I could not get any hot water to run. The shower was a bit grimy so I guess it was better off that I couldn't use it. The loft bed is so close to the ceiling that you get the immediate sensation of being in a coffin. In order to use the heater I would have to go next door to their other rental and borrow a remote control. It was suggested that I only put the temperature up to 20 degrees Celsius. The Wifi is supposed to be limited to 1GB per day. I honestly don't know how I would even measure that.
I have never, ever had a bad experience using AirBnB. This is a first. I would not recommend staying here to anyone. I have always met warm, welcoming and interesting people through this site, many of whom I have kept in touch with. I got the idea that this place is only being rented to make a buck. Since their cancellation policy is "strict" I didn't bother to ask for a refund. Don't make my same mistake! No, grazie. Non ci siamo.