Pamela was great! She was quick and efficient with communication and went above and beyond meeting us to make sure we had everything we needed, showed us a list of local restaurants, and left some small snacks in the room for us.
Outside of Pamela i cannot say enough about the terrace and location! It was 5 minute walk from train station, duomo, and all the shopping and restaurants you could want! Would highly recommend and look forward to staying here again in the future!