I am grateful to Jacqueline for her hospitality. I lived in the apartment with my mother for two weeks. There was everything needed in the apartment. The apartment is small but very nice. perfect for 1-2 people. There is a tram stop right next to it. The apartment is reachable by tram directly from Santa Maria Novella Train Station. Jacqueline was very helpful. I could always write to her or call her and ask for help. I have very fond memories of my stay in Florence. Thank you Jacqueline.