This apartment was a dream! In talking to other visitors, they envied out location and having our own place for our stay in Florence. Barbara was so helpful even when we arrived two outs earlier then expected! She let us leave our luggage at the apartment while we went to get a massage! Very accommodating! The apartment was clean and adorable! The view was right over the square with an excellent restaurant right next door! Definitely recommend this apartment over staying in a hotel!