Eugenia went above and beyond to make our time in Florence a wonderful experience. We got lost because our GPS wasn't accurate and she was so patient with us and waited a long time for us to get there. The location is close to everything and very convenient! AND after our stay, we left some clothes in a drawer. Eugenia texted to let us know and met us back at the apartment to pick them up. She gave us a map and recommend restaurants. The apartment was pretty and unique. We highly recommend staying at this lovely apartment.