Patrizia met us within minutes of us showing up to the flat. We had opted to walk from the Florence train station and it took less time than we thought. The flat is in a perfect spot, nearby a lot of great shops and restaurants, and within about ten minutes of the train station. The flat is on the top floor (we called it the Penthouse :)) and has a lovely terrace overlooking the Duomo and Campanile. From the bathroom and bedroom windows you can see the Palazzo Vecchio. We felt very at home and thoroughly enjoyed our week at the flat. We had several days of rainy and cold weather, and the heaters worked wonders. The windows all open wide and there are shutters on the bedroom windows for keeping the light out if you want a lie in. All in all, we had a wonderful time and loved the location and the layout of the flat. Being able to cook while traveling is a huge plus and a huge money saver... the kitchen is small but efficient and we had everything we needed. And we definitely took advantage of the local grocery store, the Mercatco Centrale and the wine shops! This is a perfect spot to stay -- totally central and still feels worlds away when you get upstairs.