We had a great time at Alice’s place in Florence. The location was fantastic. A short walk from Duomo, Academia and many other places that we wanted to visit and walking distance to train station. The place was very clean as well.
Alice’s communication was great both before and throughout our stay. Upon our arrival she spent some time with us and gave us lots of great tips about the city, restaurants, food etc.
Overall, a highly recommended place in Florence. If you are a light sleeper though, you might suffer a bit as the walls are thin and it's extremely easy to hear noise from neighbouring apartments. Other than that we didn't have any issues and really enjoyed our stay.