we stayed in Elisabetta apartment for 5 days,and on our first day Elisabetta gave us very clean instructions on how to get there and even met us part of the way.i have stayed in a lot of air/b&bs but this was by far the best one ever,it's a absolutely beautiful apartment with an amazing private garden and Elisabetta could,ent have done anything more to make our stay as wonderful as it was.she is a lovely friendly kind host,and even sometimes just came to chat in the garden.i would without a doubt highly recommend this apartment,and would,ent hesitate to stay there again if ever I went back to Florence.