It was easy to communicate with Silvia and she responded quickly to any messages. We were welcomed warmly on arrival by Silvia and Gerard, who showed us the apartment and gave us an orientation.
The apartment is in a very good location, away from the very touristy areas, but close enough that the major attractions can be reached easily by walking. The Arno River is only five minutes away, and the Ponte Vecchio and Duomo 15 minutes. The neighbourhood is lively, with a bakery, supermarket, and several restaurants nearby.
We thoroughly enjoyed our stay at Silvia's and recommend it to anyone visiting Florence.