Rita greated us uppon arrival, she gave us the tour of the appartment and the ameneties, a map, and she sent us a message with recommendations of what to visit and where to go during our stay. Also, she responded promptly everytime.
The appartment was very clean, and we had our own bathroom and keys to our room as well. The room had airconditioning, which heated up the room quite well. Sometimes we had to turn it down due to being too hot(outside there were under 10 degrees C). We didn't hear any noise from the streets or the neighbours, even though the appartment was 500m away from the dome(Santa Maria Cathedral).
There were also some croissants in the kitchen for a quick breakfast, but we mostly decided to eat out due to our love for the italian cuisine.
PS: I really recommend Panini Toscani, it's situated right besides the dome. It was the best italian panini I ever had.