This place is wonderful! It was so close to everything. We arrived and Paola was unable to meet us due to work but she is able to remotely unlock the door. There is a book with all the things to see and detailed information on operating appliances etc. We were able to cook several meals. The bed was so cozy and comfortable and the entire place just felt like home. I would highly recommend this place to anyone who comes to Florence. I hope we are able to return and we will stay here again.