Daniele and Clara were wonderful hosts! They always responded promptly and were very accommodating. We had a stressful travel day, but they were very understanding and flexible about our arrival time, which kept changing. Of all our AirBnB visits, Daniele was the only one to actually sit down with us and show us the major tourist points in Florence and recommend places to eat. This room is part of an apartment with 3 additional bedrooms, which all had guests staying in them as well. The AirBnb is in a very safe area and we were able to easily walk everywhere. We greatly enjoyed our stay and would definitely return. Also, the bed is beyond comfortable! Perfect to come home to after a long day of walking.