Alessandra met us at the apartment and even carried my suitcase up the stairs for me, which I deeply appreciated. She was friendly and very helpful in explaining the workings of the apartment and how to get around. The apartment looked just like the pictures. It was clean and well equiped, including a new bottle of wine to welcome us. The apartment is set in the neighbourhood of Oltrano which is within easy walking distance of all of the attractions. This is a lively neighbourhood, bustling with activity day and night, which sometimes did interfere with our sleep. Otherwise, it was a great place to stay.