The place is just as others have reviewed it. When we arrived it smelled like cleaning chemicals and that lingered for sometime. I'm allergic so it was a major bummer. But for others this may not be a big deal. At least the bathroom was clean. The kitchen was lived in and felt like the galley of an old ship run by an old ahab who had better things on his mind than to clean up after himself.

Lisa, and Artan who welcomed us, are very friendly and helpful. The place is central to everything. Florence is amazing so where you are sleeping and having an evening cup of tea and brushing your teeth isn't that important.

When the heating didn't work Artan followed through to try and make it work. When he couldn'fix it, he followed through on the Monday to get a technician to fix it as soon as possible. He also brought us some wine as compensation for our cold first night. That was nice.

When we needed an extra night Lisa was accommodating.