Working with Lorenzo to reserve his unit and meet him upon arrival was smooth and easy. We contacted him once we were leaving the airport, and he was waiting for us at the front door to the building, helped us to carry our bags up to the 1st floor unit and then showed us around and reviewed the packet of information. The unit is ~90 seconds from the Arno River and a 7-10 minute walk through the Plaza Republica to the Duomo. Lorenzo's unit is meticulous, comfortable, bright and he provided us with coffee, breakfast cookies, bread, milk and jam (which we truly appreciated). We chose his unit because it was just around the corner to our daughter's apartment (she is studying abroad this semester) BUT we ended up preferring this location as it is less commercial and loaded with non-touristy restaurants and shops and steps to the Piazza Pitti. I can recommend Lorenzo's unit without any hesitation and I will reserve it in the future should I return to Florence.