My parents in law stayed at Mariaclaudia's flat for 7 nights. The flat is well furnished and all of the amenities mentioned are provided. The flat was clean and tidy. Although Mariaclaudia was on vacation herself she arranged for somebody to receive my parents in law and communication was great. The location of the flat is very good.

The flat does not have a view; there is a window which opens towards a narrow inner courtyard but which provides only little light and fresh air. But if you're visiting Florence you're better of wandering the streets anyway.

During the stay there was a malfunction of the boiler which provides hot water. These things can happen. Mariaclaudia could not arrange for the problem to be remedied for 3 consecutive nights. Although she was not in Florence at the time she was very effective in communication and it was easy to reach her. We did agree on a partial refund and the problem was eventually fixed, however Mariaclaudia showed no regret and was impolite and brutal throughout our communication on the subject.