Rosy was a great hostess who went out of her way to make us feel welcome and the check in process was flawless with Rosy spending considerable time introducing us to the apartment and the highlights of Florence. The apartment was as advertised and was very comfortable and completely met our needs and we felt very much at home. It had a wonderful view of the Duomo and the city. Location was great and was close to the local market and restaurants. We will certainly use use this apartment next time we are in Florence.