My wife and I had a wonderful stay in this true luxury apartment. We loved it the moment we walked through the door! Pros: excellent location in the heart of Florence, safe and quiet neighborhood, large bright tastefully decorated space, very clean, large comfortable bed. Cons: noise from the unit above could get loud at times with children running and playing, bathroom could use a trash can, could've used more than the tiny amount of shampoo and soap provided for a 3 night stay. Overall, Cristina is an excellent host and I highly recommend this apartment!