Wow. What a fantastic apartment! Great location right next to Via dei Neri where you can find famous local restaurants and some of the best gelato in town! All attractions are a 10 minute walk away. The apartment itself is very clean and modern, stunning views, excellent air conditioning, filled with all the amenities you could want and a spacious walk in wardrobe to boot. Also very quiet, which I understand can be a somewhat rarity in Florence - I slept like a baby.
However what really makes this apartment standout out is the lovely guy who manages it, Emanuele. I've stayed in around 30 Airbnbs but this is the warmest welcome I received anywhere. He was great to communicate with pre-arrival, answering all my questions in detail. Helped me check in and carried all of my heavy luggage up the stairs to the apartment. Took the time to send me detailed recommendations of things to see and do (he has lived in Florence all his life). And when I had an emergency and had to vacate the apartment a few days early, he was nothing but sympathetic and co-operative, even helping to reroute items that I was having delivered. So very, very kind. I felt taken care of so well and could not have asked for a better stay.