We didnt receive any acknowledgement, nor replies from the host, up till the morning of our arrival day in Florence. Through a whatsapp message sent from our Italian number. The uncertainty this non-communication has put us in was a daunting one.
The location is superb for this nice and quaint place. It is also within striking distance to Palazzo Pitti.
One should note, it doesn't come with washer and espresso machine. Heating and Wifi were small issues for us, but Jacopo was on hand to ensure they work.
Be sure to check on changing of linens and towels if you are on extended stay. I am not sure if 6-7 nights stay are normal, no offers for linen change were extended.
I cannot help but compare this experience to my first in Paris in July 2015, which was splendid! This one pales in comparison.