We were met by Artan's friend, Giantiana (I'm spelling her name wrong, my apologies). We were very late and she was very gracious and incredibly helpful, patient and friendly with the 9 of us. She described the functions of the apartment in great detail and was very thorough in addressing administrative requirements and our needs for our comfort and necessities. Although we did not need further help from her, she made it clear that she or Artan would be available for any reason should we need them. The apartment is beautiful, clean and well-appointed with great charm and proximity to all sites and points of interest. There is a grocery store, bakery, cafe, and even a 99c store within a block of the apartment. The duomo is just a few short blocks away and the train station is only a 10 minute walk or so. Every one of us in our party enjoyed our stay in this quiet haven. Thank you, G!