We needed to check in early so Flavia was extremely accommodating and let us leave our luggage early as the apartment needed to be cleaned. We met her parents who were very sweet and helpful and gave us as much information as they could to make our stay comfortable and enjoyable. The 2 bathrooms are a big plus when you are travelling with kids. Thanks for the recommendation on Osteria Santo Spirito... great location and great food!
The apartment was very nice. The kids enjoyed the loft but if you are with a family then keep in mind that its a bit of a walk to Ponte Vecchio and the other sites. Otherwise its a great and lively location.