The apartment was much bigger than we expected, so my family of 5 had plenty of room to move around. Beds were very comfortable. There are about 58 steps to climb, but it didn't bother us. We used the lift sometimes, especially when moving luggage. The location was perfect! Within walking distance of everything we wanted to do. I loved walking to the cafe just around the corner for a delicious latte each morning. It is a bit noisy at night, so I recommend earplugs if city noise bothers you. Plenty of nearby restaurants. The hosts were easy to contact and deal with. If I ever get back to Florence, I will definitely stay here!