Worst experience I’ve had. The headline is that management of this property “Officina 360” is awful, be aware. To keep it short I woke up one morning after a few days at the flat and thought I smelled a gas leak; I alerted management who told me the smell was likely from the nearby restaurants but I had already been in the place for several days with no such smell. After a while longer I began to feel very nauseous, got a really bad headache and got sleepy; I reached out to management again and asserted there was definitely an issue. I immediately left the place in a panic and the gas company came and confirmed there was a gas leak in the main unit (in the kitchen). While that was terrifying enough as the reason I had gone back to the flat earlier was to cook dinner (on the gas stove in a gas filled flat), the issue on top of the issue is how management handled it. Failed in every way to acknowledge how completely dangerous and potentially fatal the situation was. In fact, the guy actually told me to go back in and finish out my stay (I still had 3 days left) saying it was “safe” because the gas had been turned off to the flat…and noted that I “just can’t use the heat, the kitchen or have hot water”. What??? I insisted on being moved to another place and was made to feel like it was inconvenience. There are several more issues that occurred and I ended up having to reach out to AirBnB directly for resolution, which after hearing the events they immediately reacted.