We could not have been more pleased with our stay! Alain was very helpful and gave us directions on the best way to arrive at the apartment. Once we got there, he was waiting with a map and gave us great suggestions on places to eat and how to make the most of our stay. I loved his personalized list of his own favorites, and he even included addresses and marked them on the map. The location could not be beat as we were literally around the corner from the Duomo and had a great view of the dome right outside the door. We were within ten minutes walking of both major museums and could get everywhere easily. The apartment itself was very clean and well stocked, and at night it was quiet so we could sleep well. Air conditioning worked great as well. Thank you so much for a wonderful stay!