This was our first experience with Airbnb and we couldn't be any happier! The apartment is absolutely beautiful and spotless and Gloria is a wonderful host! She is very responsive, and met us at the apartment to show us around when we arrived. She provided us with ideas for activities, restaurant recommendations and transportation information. She's so sweet she even left us coffee, OJ, pastries and cereal for our breakfast in the mornings. She also checked in to make sure we were happy during our stay! Gloria is the true definition of a super host! We highly recommend Gloria and her amazing apartment to anyone visiting Florence. Thank you so much Gloria, it was a perfect visit!