We had a wonderful time in Florence staying at Sumiyo's place. Communication and getting to the apt was very easy, she met us outside. Her apartment is set up beautifully and we had everything we needed. She also has a map right outside with grocery stores and the apartment circled for easy navigation. The location is excellent, close to the bridge and it was very easy to get around by foot. Sumiyo lives right across the hall as well which is very convenient if there are any problems (we didn't have any!). She made our stay very comfortable and even helped us call a cab the day we left. Would definitely stay again, highly recommend this wonderful apartment and host!