Signora Berti and her team provided the best experience of all the places we visited in Italy. When we arrived earlier than our arranged time, Neil graciously came over and met us almost immediately. When we had questions or needed help, we felt comfortable in calling Neil and he was indispensable in providing advice. The Arnolfhouse is a beautiful apartment right next to the Palzzo Vecchio just as the picture shows, and we couldn't have been happier with the accomodations. If we come back to Florence, we would stay here again.

Some specifics for this apartment:Having a washing machine was a big help for six adults in the middle of a two week trip. It is in the center of town so it is a little noisy, but that's to be expected for the location and didn't hamper our sleep. Although on the third floor, it did have a small lift but we generally walked up for the exercise. Lots of room in the aprtment and very well furnished and appointed. The kitchen had all of the cups, glasses, cutlery and other supplies needed. The apartment was clean and comfortable.

All in all, a great experience!