Michele and Tiziana made us feel very welcome! Michele went out of his way to make sure we were acquainted with the neighborhood, telling us suggestions of where to go eat and hangout. The suite is exactly like the photos- super clean and beautiful! Probably one of the best parts of staying there is not their beautiful apartment, it's getting to meet Michele and Tiziana. They are very welcoming and helpful, but it was a very special experience to gain a look into the lives of real Italians and chat with them. I thought it elevated our experience in Florence. I also love their location. They are very central to many things and everything is in walking distance. They have one of the best gelato places just steps from their apartment. We wish we could have spent more time with them, but it will have to wait until next time we visit Florence!