Elena was very nice and gave us a map and showed us how to get everywhere. we came with the car and to our disappointment we had to find out that there was no free parking place like it was mentioned in the description - we had to pay additional 12 euros!! Also we were told to be quiet after 21:00 while she wasn't quiet at all after that time. Moreover there was no bin provided - neither in the room nor in the bathroom. Nevertheless the apartment was safe and clean.