Barbara and Liza were very welcoming and quick to respond to any and all questions we had. The location is perfect, close enough to walk the city. We had such a wonderful time in Florence, it was such a beautiful city, filled with charm and history. Their guide book was very helpful to us and Liza even arranged for a taxi to come pick us up the morning of our departure. We were so grateful to end our honeymoon in such a charming location!