Pamela was a wonderful host and her apartment was smack in the heart of the best location in Florence. It was AMAZING! Right outside the door is the Duomo! We loved sitting on the roof deck and seeing the view of the Duomo too - it was great for photos. I've hosted so many guests through Airbnb at our many homes in Manchester, VT but this was my first time as an airbnb guest - Pamela was a spectacular hostess. The house was clean, her instructions were easy and she was so warm and kind and went out of her way to make us all feel welcome.