Martina (the host) is amazing, she was more than your regular nice, competent Airbnb host. She is like a good friend, a family member you can ever imagine. Every time you need something, she would respond immediately with a perfect solution (with extra kindness). I strongly recommend the place. Below is my personal letter to her.
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Martina, thank you thank you for your hospitality. Without you, I would have not been able to survive through during my stay in Florence. I didn't speak the language and whenever I need urgent help, you have always been there for me. You are AWESOME. You are professional, responsive, and kind. You always go beyond your duty. You are a genuinely caring person. Nathan and I were blessed to know you. Grazie. Ciao.