From the start, Samy was waiting us outside of the apartment. She welcomed us with her warm and welcoming personality, and showed us everything from the house, in way that we didn’t have any questions. The house was equipped with all that you might need for your vacation; air conditioning, blowdryer, iron, kitchen etc. House was clean and it was located in the center of Florence, near of all tourist attractions. Shame that we had the house only for one night! Warmly recommended.