Ilaria's apartment was really clean, spacious, very close to the train station, and perfect for our group of five. She really has everything you could think of stocked (basics in the kitchen, toiletries, etc). The water was hot for showers and had nice pressure. The AC worked very well, which was nice at night after a long day in the summer heat! The apartment is very close to several attractions and in a great location. Whenever we visit Florence again, we will definitely stay at Ilaria's place!