The apartment is fantastic! Clean, well appointed, large. The water pressure is great and the shower is very nice. The kitchen is well equipped and Ivana even brought us a larger coffee maker because we initially couldn't find the one that was in the cabinet. She has the basics in the kitchen like sugar, salt, there was even some coffee left from another tenant. The only thing I would bring next time is ice cube trays (I'm American, we like our ice! LOL) I did not use the washer and dryer because they were down the hall from the apartment and cost a couple of euros and there was only 1 machine of each. If I'd wanted to do a lot of laundry though there is an actually nice 3 machine laundromat about 2 blocks down the street towards Santo Spirito. The location is fabulous! So easy to go into city center across the bridge literally straight down the street from the building. The self locking doors with digital combination licks are great so I didn't have to carry a key nor worry about meeting Ivana to check out at 4am when I left. I am looking forward to staying in ivana's apartment again upon my next visit to Florence!!