Lorenzo was a great host... Really flexible, very helpful (especially when we arrived, he was ready with maps and information) and he responded almost immediately to every message! The apartment is really comfortable, with everything we could possibly need for our stay, including to cater for ourselves (the Mercato Centrale is only a 10 min walk away). It was really clean, warm, and in a quieter neighbourhood, which was nice. We would really recommend this place to people visiting Florence.