Elisa's mother met us at the apartment. We were late upon arrival by 10 minutes and she was very nice. She did not speak much English but was able to show us everything we needed to know. To start with, the apartment's location was EXCELLENT. It was close to restaurants, sites and was the river. Everything is a 5-10 minute walk. The place was very clean and very safe. The locks on the doors were impressive. It had a balcony that faced an inner courtyard and there were plenty of places to store your luggage in the apartment. Elisa had decorated and furnished the unit perfectly. The kitchen had everything you could ask for with a full size refrigerator. As advertised, there is no washer/dryer and we stayed for 11 nights so it would have been nice to have an extra set of sheets without additional cost. The wi-fi worked great. The only negatives were that the AC did not keep the unit cool enough for us and since there are no screens on the windows, we could not open them because of the mosquitos. Mosquitos are an issue everywhere in Italy in summer so it is not just this apartment, very few apartments have screens. The bathroom is small but the bidet is located right in front of the toilet so it is hard to maneuver. If you are a large person, it would be difficult. The shower had hot water and good pressure but again the shower is small. In spite of these small issues, we very much enjoyed our stay and would go back. There are 27 steps to get to the apartment, very easy to climb. You get a little noise from the alley in back but we were only affected one night. Again, a lovely place and an amazing location.