Silvina made us feel very welcome. She met us at the apartment with glasses of cold water and the a/c on, which was much appreciated in the heat wave. She saw to every detail that helped to make our stay comfortable. Just be sure you are ready to hike the stairs. It will be worth it. Great location. Easy access, reasonable walk, to all of the popular sites. Yet it is just outside of the very crowded tourist area. Be sure to ask her for gelato and bakery suggestions!