The apartment is clean, and 2 bedrooms and 2 baths were great for 2 travelers who needed their personal space. Anna responded quickly when we needed more linens. I did suggest to her that she provide a binder with recommendations for nearby services (grocery store, ATM, restaurants, etc.) and recommended walking routes. It took us several days to figure out the best routes to walk to where we wanted to go, and where these nearby services were. Her best recommendation was the Mercato Centrale......make sure you go; it’s nearby and has every kind of excellent food you could hope for! Live music on Tuesday nights.