The apartment in Florence was beautiful and had everything one would need including cooking supplies. The location was great and we could walk to all the tourist sites and the train station (though it is a bit difficult with luggage) in 15 minutes or less. There are a lot of stairs to get to the room and you can hear the neighbors easily through the open windows, but we didn't mind this at all. Elisabetta was very friendly and helpful and pointed out lots of great ideas on a map for us. There was an English tourist book for Florence in the rental which we found helpful. It was very spacious and comfortable. Be sure you get specific directions to the apartment as those posted don't include the actual location of the rental.