We have just returned from spending 4 days in Florence.From the get go Giovanni was bery attentive getting in touch to ask if we needed anything prior to our arrival and was there to welcome us to the flat at the exact time agreed upon when we arrived.The flat itself is amazing,very spacious,clean and with excellent air conditioning given the high temperatures at this time of year .It is located at the centre of the city within walking distance from the train station and all the sights and restaurants are literally at your doorstep.
My wife and I travelled with our 10 months old daughter and as mentioned in previous reviews there is no lift but we managed the stairs up and down multiple times a day with no trouble whatsoever.
We would not hesitate to recommend the flat to anyone coming to Florence and are really thankful to have been able to enjoy the time we spent in this amazing city and to Giovanni for all his great assistance and hospitality.