This is a great spot to stay while visiting Florence. It was very clean and comfortable for a family of four. Silvia was so nice and accommodating and provided us with several tips on where to go. The beds are soft and the air conditioning works very well if you are there in the summer. It is located several floors up, but it wasn’t a difficult climb. I believe there is an elevator in the building but we didn’t need it or use it. We would stay here again and recommend it to others. It’s a lovely place, thank you!