Had a great stay at Victoria's! The apartment was small for 4 adults but had everything we needed. Victoria was great, she responded quickly to all questions and her husband even brought the keys to the airport when our flight was moved to a late arrival, great service! Nothing can beat the location: right across from the Mercato, near the San Lorenzo and plenty of dining options. The only remark about the location could be that it's a little noisy, but given that it's right in the center that's to be expected. The only downside was the smell in the common stairwell, like much of Florence it would smell like sewage from time to time, however, the smell never penetrates into the apartment so it's a minor nuisance and no fault of Victoria's!