Daniela is very friendly and helpful. She writes back immediately. There was something about her apartment that made us feel at home - safe, relaxed, welcome. It felt like home, not an apartment to rent. The surroundings are lovely and every morning we were woken up by birds singing. As the neighborhood is not a very touristic place, we enjoyed seeing italian everyday life and could easily take part in it. Still, it is very simple to get to the centre of Florence - you can take a bus or walk 15-20 minutes.