Martina (who helped Luca) was a lovely host with great communication skills and a helpful manner. We did have an issue with the bed (the slatted frame was faulty) but because our stay was so short and we easily worked around the issue (just used one side of the bed), it remained so. Martina did offer to come by but we weren't there to open the door for her since we were out and about..
All in all a nice experience, thank you!