From booking, to check in. From dinner suggestions, to help printing boarding passes. From tour help, to rental car help, to making a trip to Florence perfect, this is the place to stay. A short bus ride or cab into the old centre of the city or a 20 min walk of you are so inclined makes the Popartment perfect. Close enough to the city centre to be convenient, far enough away to be quiet. The apartment was well appointed, very clean and perfect for a group of adult friends. The welcome basket with cookies, snacks and coffee was thoughtful. The art and decoration are icing on the cake. Awesome courtyard, beautiful lounge, everything here is well thought out. Pia and her team made check in a breeze, check out even easier. So helpful, each time we needed them. A very pleasant stay. When we return to Florence we will be booking the Popartment and we will tell all our friends about our excellent accommodations inFlorence. Thank you, Pia for a great stay.