Staying with Natasha and Alessandro was awesome! They were super welcoming, gave a big binder with how-to and what-to-do in Florence, the location was across the street from Palazzo Vecchio and only 5 minute walk to the Cathedral. The room and bathroom were clean and provided us with the necessary towels, shampoo, conditioner, and even a toothbrush! They also gave us a mifi to carry around town which was pretty useful. Would definitely recommend if you're traveling along or with another person.