Giacomo couldn't meet us at check in, but he sent his friend to help us check in (I'm sorry I totally forgot her name!) and she was SO helpful. We looked at a map and she recommended all of the local places to eat and tips to be aware of!
The apartment is really nice, too. The decor is so unique, and it's clear that Giacomo really cares about this guests! You are near the hospital, so you hear the occasional sirens, but it didn't keep me up at night (I'm a light sleeper). On the flip side, you're also very close to the Duomo, which is amazing. We were a short walk to many restaurants, and we didn't take one taxi the entire trip because we were able to walk to all the attractions we wanted to see!
All in all, our stay was great. Giacomo met us at checkout and gave us little keychain souvenirs, which was such a nice surprise. I definitely recommend staying here!