Pros: convenient location walking distance from the Duomo, Uffizi, and L'Accademia, as well as good restaurants and cafes; comfortable, stylish apartment that has been thoughtfully renovated; lots of helpful advice on things to do and places to eat; we had an afternoon flight, and Erika was kind enough to let us stow our bags in the apartment between the time we checked out and the time to leave for the airport
Cons: the apartment is on a narrow, fairly busy street, so we heard a fair amount of street noise unless we closed both the windows and the shutters (in fairness, this may be true of most of Florence); the guest book said there were coffee "pods" for the machine, but we could never find any; there were no drinks in the fridge, and the only food we found in the apartment was a small quantity of granola (maybe enough for one serving)