My dad and I stayed at this appartment for 4 days. The appartment itself was big enough and stylishy decorated - totally my style! The neighbourhood is a lot less crowded than the city centre, which we liked. The supermarket which was practically next door was a big plus too. However, it is quite a walk to the city centre (30+ minutes), so be prepared for that (or use public transport).
The communication wasn't very good, as we sometimes had a hard time reaching Matteo. We had to wait a day before getting extra bedding. There was also an instance where someone had to come over, and it wasn't discussed with us if this was okay. It was resolved in the end, but we didn't like how this was handled.
Overall, I would still recommend this place because it was tidy, clean and in a quiet neigbourhood. The balcony was also a plus! It is a nice place if you like to be able to get away from the tourists and enjoy a different, more local part of town.