Mario can best be described as a gem on this earth. Due to a train strike, we arrived in Florence almost 2 hours later than expected, at 11:30pm! Still, Mario met us at the train station and had even found our platform. He drove us to the apartment, pointing out useful information along the way and ran through a whole checklist of helpful info when we got to the apartment. The place was nice and clean with comfy beds. Mario even offered to accompany us to Siena for a day. Unfortunately, we didn't have enough time to do that, but if I were ever back in Florence I wouldn't hesitate to stay there again. Thanks for everything, Mario!