Clara was a very welcoming host, who was prompt and went over recommendations/getting around the apartment/etc. in great detail! The apartment is exactly as pictured, in the absolute perfect location for visiting the city. It is not very loud at night, and she has blackout curtains that make it very easy to sleep in the apartment. The only con I'd say was the Internet was a bit spotty and slow at times. But really wasn't a big deal, it was a wonderful stay!