Nena is a great host, very kindly waiting for us when we were late for check in because of transport issues, and then even booking us a dinner reservation at a great local restaurant! Her apartment is great, very clean and perfect for our 4 day stay in Florence. In addition, it was perfectly located, only a few minutes from everywhere we could want to go- you can even see the top of the duomo out the window! We would definitely stay here again, and Nena was amazing.