If you are thinking about booking this flat, don't hesitate! We loved everything about Karen and Raffaele's place! They made it the most enjoyable experience, even starting from check in. As we approached the door, they already had their heads sticking out expecting our arrival! They were very kind to help us with our belongings upstairs and reviewed in detail a well organized map Karen made with recommendations for restaurants and bars, as we as grocery stores and gelato. We relied on their suggestions the entire time and were not disappointed once. Our favorite part about their place was how we could relax and eat on the terrace. This was especially nice early in the morning before the heat hit. We really appreciated the snacks and beverages left for us too. No doubt, we would love to stay here again if we ever get another chance to visit Firenze. Grazie K & R!