Alessio was more than accommodating. He was right there when we arrived and provided helpful information including where the Pope was saying mass ( we watched him take off from the stadium and he flew by the apartment balcony. How much better does it get than that? Best view in Florence, as long as you are in shape to make it up the steps--luckily Alessio carried my wife's bag up the stairs when we got there . Great neighborhood with everything within walking distance --don' miss the new Museo dell'Opera del Duomo museum