My friend Sarah and I did not have a pleasant experience at this airbnb. The key snapped in half on the first night there at approximately 12:30am, and I reached out to the host via email, airbnb message, repeated phone calls, and multiple WhatsApp text messages before she responded the next day at around 3pm. Lucky for us, a kind neigh let us in that night, but who knows what would've happened if that man wasn't there to let us in at that time. It was also very unclear whether we were dealing with Isabella or Monica, as both seemed to inconsistently respond to my inquiries. Isabella also remarked on "how young" my friend Sarah and I were (we are 22 year old Ivy League graduates...not that young.) and took a patronizing tone, criticizing us for breaking the key. This is also falsely advertised as self check-in, and I think future boarders should be aware that the host lives right next door.