Upon arrival, we were welcomed at the front desk by Jean François and immediately we felt at home. He was warm and helpful and eager to show us our beautiful room. The room was just as described and even more than the pictures can do justice. The location was absolutely perfect and every taxi in the city knew exactly how to get there and in most cases arrived in under 5 minutes. On all four cardinal points, there are majestic views of the city and surrounding country side. Wake to the sounding of a panorama of church bells and the soft cooing of pigeons. The smell of pastry greets your nose before the sunlight reaches your eyes. We will definitely stay here when we return. This room is legendary and the staff are very courteous and accommodating. Don't play the guessing game on rooms and flats you haven't seen, if you're going to Florence, then this is absolutely the place for you.