Myself and my two friends really enjoyed this apartment for our stay in Florence. It was cute, had good amenities including a washer/dryer, great location near the Duomo and there was a bottle of wine waiting for us upon arrival. Check-in and out was easy as Luca met us directly - and helped carry luggage! And he gave us some fantastic restaurant recommendations! My one piece of feedback is that this apartment is up a very steep staircase (on the 3rd floor) so guests should take that into account when booking.