Azedeh was there to greet us and provided really good printed details about getting around, where to eat, etc. We appreciated that there was coffee, tea, sugar, olive oil, salt, soap, paper towels, napkins and garbage bags. The apartment was quiet most of the time. It was very clean and modern but with old world charm and beautifully beamed ceilings and more spacious than it appeared on the internet. We loved the big windows and the view of the bell tower. It was fabulous hearing them ring out! The location was one minute from the Duomo. Wifi was excellent. The bed and pillows were comfortable and there were plenty of extra blankets, pillows and towels. Water pressure in shower was good as was availability of hot water. We would definitely stay here again.