We had a great stay in Florence! The flat was very easy to find when we got off the train at Santa Maria. She left us the codes to easily access the front doors to the building and house. The room was very cozy and had everything we needed. The bed was large and comfortable for the two of us. As noted previously from others the road outside stays quite busy throughout the night and the windows are very thin. So, it was a bit noisy. But, she mentioned they are getting replaced next week. I had no problems sleeping but my bf said it bothered him a bit. The space was very clean and cute. The bathrooms as well were clean and well kept. I highly recommend to stay here if you plan to explore Florence. It's easy to walk to everything from this location. Massimo was very accommodating and let us leave our bags longer while we trekked down to Pisa for the afternoon. She was always available when I messaged her with any questions.