Eugenio is an excellent and friendly host. He gave us instructions for how to arrive to the Air Bnb without incurring the ZTL zone fines in Florence. It was a bit tricky driving through the narrow streets of Florence with an 8-seater van but if you follow his map you'll be fine. This Air Bnb had so many amenities it was awesome - such as conditioner, shampoo, body lotion, a hair dryer, a hair straightener, dishes, a Nespresso machine, etc. We had plenty of clean towels. The beds and pillows were very comfortable. The views from the apartment are beautiful because you can see the rooftops of Florence and the duomo. The balcony is a little small but perfect for two people.