We never got a chance to actually meet Carmine but we were rarely in our room. This stay was midway through our trip and the fact that we could use the washing machine there was SUPER CONVENIENT! We were able to pack less and freshen up our wardrobe for the second half of our trip.
The kitchen was stocked with fruit and cookies and coffee for breakfast and the Central Market right across the street was just AMAZING - one of the best meals of our trip was had right in their "food court"! The room was clean and comfortable and very spacious. Communication was good and it was a centrally located and a great value for our two night stay in Florence we would certainly stay here again!