I had the absolute best stay here. Cheti was wonderful and so helpful and made me feel like home at this apartment. She was available for questions via WhatsApp at all times and even went above and beyond any host I have ever heard of. I had a longer stay and asked Cheti half way through my stay if I could have new sheets on the bed, instead of telling me where I could find extra sheets, Cheti came to the air bnb, changed the sheets, took my garbage out, and cleaned the home. Wonderful host and perfect air bnb. She even carried my luggage up the stairs to the apartment when I arrived. Perfect location as a traveler who is extremely familiar with the city of Florence.