Agnese was superbly accommodating. We got in early from Venice and was gracious enough to let us drop our bags off before check in. He gave us a tour of the home, had a map for us and pointed out the neighborhood and main spots of interest, where good food was (the neighborhood has great food, you don’t need to go far for delicious meals) he had a bottle of wine waiting for us. The home is well stocked, lots of games if you want to stay in and have a meal at home. Overall the experience was wonderful! Would stay here again!