Monica was available and very very welcoming! Her apartment with access to the patio and greenery behind could not have been more charming, inviting, and perfectly equipped. It was obvious that she had put thought and effort into her guest's comfort and helping them enjoy their time in Florence. We did. The neighborhood has restaurants, a good coffee shop enotecas, and is very walkable to the main museums, churches, areas of Florence. Would absolutely stay here again!