Michele was very welcoming, showed us round the apartment and kindly walked us round the area pointing out the bakery, small supermarket, a nice cafe for breakfast and good local restaurant for dinner. He contacted us during our stay to check we were ok and to see if we wanted him to turn the heating on - very thoughtful. The apartment was perfect for us. It has a lot of character. It has plenty of space for a family of four and the children loved the split level bedroom. The area is great as it's walking distance from all the sights but doesn't feel remotely touristy.