Having a flat in the centre of Florence is helpful particularly if this is your first trip to the city - we had planned lots of sightseeing excursions so the location was useful. The flat is spacious, clean, and has all the basic amenities.

Unfortunately Giovani was not there when we arrived and despite continuous communication and him asking us to be at the flat for a specific time, we had to wait approx. half an hour for his assistant to arrive to let us in. No one offered us an apology and instead we were asked to pay a local tax, which was not mentioned to us before and therefore was unexpected. My partner and I were also keen to obtain local restaurant and bar recommendations however Giovani’s assistant was unable to help and Giovani didn’t respond to us via email.