The location was fantastic - 3 minute walk from the Duomo, and <10 minutes from all the most popular museums. Cristina and Emanule were very communicative and responsive; Emanuele greeted us, gave us a tour, and gave tons of great suggestions for where to eat and what to see. The apartment was very spacious, with lovely decor. It was also very quiet at night with the widows open, which is remarkable for such a central location. Would definitely recommend this place, especially if you don't mind being on a high floor with no elevator (quite common in the city centers in Europe)