Despite our late arrival, Caterina was easy to contact and met us at the front of the building. She was very welcoming, showed us everything in the apartment and very friendly. On checkout day, Caterina allowed us to leave our cases in the apartment and met us when we arrived to pick them up. She also very kindly organised our taxi to the airport!

The apartment was exactly as describe although, to our surprise, larger than expected which was nice. All the rooms are very large and well equipped with everything you need - which was perfect for large groups of people (there were six of us). Two of the bedrooms were air-conditioned.

The apartment was conveniently located within 10 mins walk to the main train station so perfect for day trips to Pisa, Lucca and Arezzo and 20 mins walk and you're in the main tourist areas around Il Duomo.