The place itself was spacious, situated in a lovely area of florence, and close to all the sights but do NOT go here in the summer. The advertised air conditioning is a portable unit that did absolutely nothing to cool the room down, the air-con hose was also broken, meaning hot air was blowing back into the room when turned on. There were two fans, one of which didn’t work. There were a lack of ammenities such as toilet paper and bin bags and there was no hot water when showering. You also do not greet the host upon arrival, we just had to press the buzzer until the cleaners let us in.