The apartment is amazing! It is on the top floor of a traditional old Florentine building, with a spacious roof terrace. You are in amongst the busy crowds of Florence one minute, then in the perfect peace and quiet above it all once you step into the apartment, with amazing views over the rooftops to the Medici place, the Duomo and the hills surrounding Florence.
We are a family of 4 with 2 teenagers (14 and 17) and it was perfect for us - we had everything we needed. You are right in the middle of Florence, so no where is more than 15 minute walk ( it was about 20 mins to the train station).
We stayed in August and it was very hot in Florence which was perfect for sunbathing on the terrace but meant the bedrooms did get warm at night, there were fans provided and air conditioning in the living room and kitchen. The apartment was really quiet as you’re just off the busy streets and are above all the hustle and bustle and noise. The lift only goes to floor 3 then you have to walk up the last 2 flights - probably not ideal with very small children as there are steps within the apartment as it’s a duplex.
Communication was good and we were provided with a phone number of the person we were meeting to let us in, we traveled by train so let her know when we got to the station and she was waiting for us when we arrived to show us around.
We couldn’t have picked a better apartment and highly recommend it - we will definitely stay here again when we visit Florence - we loved it