Daniela is really easy to communicate with, even we don’t have a chance to meet in person, but we kept in touch with text message thru Airbnb apps! She is really responsive, lots of suggestions of local stores and restaurants! Also providing assistant to make reservation for restaurants! The location is closed to lots of restaurants and supermarkets! Location can’t complaint! Daniela always ready to help, I asked for taxi tips, she also have suggestions for that! I Love the touch of the handwritten local stores recommendations! I took the advice of taking a tour to Officina Profumo-Farmaceutica di Santa Maria Novella, nice old building and good place to get some special gift as a souvenirs~ and went for a snack in Procacci! Menu of how to use the appliances makes everything easy to navigate! I don’t have a chance to meet up with Daniela, but just feel like that she was right there for me! Highly recommended!