This place is an apartment building with different BnBs on each floor, which was very confusing upon entering. Not having the complete street address prior to asking for it was also a hassle. Also, not being able to effectively use the AirBnB app in Italy while using cellular data made check-in very frustrating. Once we were in the space, it was fine, but attempting to enter it with little context on where it was and with no ability to communicate when we were on the city street with our host was not.