What a fabulous experience it was dealing with Clementina and staying at the apartment in Santa Trinita! The apartment is one block from the Ponte Vecchio and is centrally located to everything in Florence. It is perfect for anybody staying in Florence. When we arrived, my daughter was suffering from both a sinus and ear infection and was feeling poorly. I didn't want to spend our limited time in Florence trying to find medical care, so Clementina walked us to a local pharmacy where the pharmacist listened to my daughter's symptoms and prescribed medicine which had her feeling better within 24 hours. Clementina certainly went above what was expected to help us out. She showed us how everything in the apartment worked and provided maps and guidebooks for Florence. She even provided water, juice and chocolates for us upon our arrival. She showed us on the map where the local grocery store was and gave us restaurant recommendations which were fabulous. She even called a taxi to pick us up at the apartment on the last day.
The apartment was in an amazing old building and was very well-furnished. It is a 5-10 minute walk from Il Duomo. The kitchen had a stove, refrigerator, washing machine and sink, and coffee and tea were provided. The internet worked very well. Amenities like shampoo, dish and laundry soap, hand soap etc. were provided. The apartment had a charm that gave us a true feeling of what living in Florence was like. We can't wait to go again!