Diana greeted us at the apartment. she was extremely helpful and friendly. There were maps for us to use and leaflets about the local attractions. She even marked the flat on one of the maps along with local bus numbers, so that we wouldn't get lost!
The apartment is incredible! The best place we've stayed in Italy. Very big rooms with high ceilings, modern fitted bathroom and kitchen and extensive kitchen utensils so we may cook for ourselves.
Personal touches such as the complimentary orange juice and water were very much appreciated. Also provided was a plug in bug repellent which we were very grateful for.
Overall I cannot fault the place or the hosts in any way! It was perfect!