Elisabetta and Claudia were excellent hosts and their apartment is bright, spacious and stylish. It’s also in a great part of town - you can walk everywhere and there are loads of great bars, cafes and restaurants nearby. Claudia and Elisabetta were quick to respond and their guide book was a bonus! Just be aware that there are lots of steep steps up to the fourth floor - these weren’t a problem for us and it meant the flat was quiet and airy. I would absolutely recommend this place to anyone coming to Florence.