Sabrina was quick to respond to any questions I had. She was also very accommodating in allowing for a late night check-in and baby cot. The location between the train station and the Duomo was fantastic! We also appreciated the unit having an A/C as it was very hot while we were there. We ate at La Casalina, which is across the river, upon one of her recommendations in the book she provided, and it was delicious!