We loved our stay in Firenze. This was week 4 for us of an eight week European trip. My partner (now husband) had been particularly looking forward to Florence. I had been there twice before but stayed in hotels both times. Marie was extremely easy to deal with and very responsive to messages. Our arrival at the apartment was very easy. Marie was there to welcome us and show us around the apartment. There was a lot of great information about what to do. The actual apartment was very central but quiet. I also particularly loved the fact that the bedroom was dark and quiet at night. I had two of my biggest sleep ins in Florence! The actual apartment provided us all we needed and more. We had a comfortable room. There were two very good bathrooms. The living space / kitchen area had character. We liked it a lot and enjoyed Marie's flare very much. She was super helpful in guiding us to places and arranging taxis for us. The description of an Oasis in the Heart of Florence is spot on.