Gianfranco is an amazing host. He truly cares about his guests. The apartment is very clean and well maintained. It is fully stocked with everything you might need during your stay. From the time he met us at the door when we arrived to meet us for our early departure, he was there to help. Anything we needed and any questions we had was handled immediately and with the care, you would expect from a 5-star hotel. The walking tours that he makes himself available to provide are not to be missed! Take advantage of this free service early in your trip. It will bring you closer to the city and make your stay that much more endearing. The things he showed us and the sharing of his childhood experiences make for a true one-of-a-kind stay. The location was perfect for us. Close enough to the center of the city that we could walk everywhere yet have an escape from the crowds and hustle and bustle of the heart of Florence. Gianfranco was there to arrange everything we needed, all we had to do was ask. From arranging taxis to private drivers to telling us about sights not to be missed, he was available to help. Gianfranco truly cares about his guests! I've never had a better experience at a vacation rental than the one we had during this stay. Truly amazing!!!!