Giancarlo is very helpful and responsive. The location of the apartment is awesome! 5 mins walk to the center of Florence! Giancarlo's parents welcomed us in front of the apartment and gave us a introduce of apartment and the surroundings. They walked with us to the old bridge and Boboli garden, which is only 5 mins walk to both places. We had some troubles about parking but Giancarlo and his father helped us solve it. So if you drive, remember to park the car outside of the ZTL!! Don't miss the gelato shop in front of the apartment! It's the best of the town!