Angela was friendly and arrived quickly even though we had a mix-up with phone numbers when we got to Florence. Her place is very near to one of the train stations in the city which made for an easy journey, and it's close to the downtown area without being too crowded.

Her loft is great. We only stayed for two days, but it would be the kind of place we would love to stay for a very long time. The kitchen was stocked and complete, the area is quiet and bright and it's decorated with a modern style that still feels at home in such an old city. Best of all, it has personality. The bathroom is one of the highlights. It's clean and bright, and looks as if it's been recently renovated.

Angela's guides and instructions were clear and easy to understand, and she offered just enough information so we still felt like we were exploring. Her suggestions were exactly what we wanted, not about things everyone would already have known about (like the Duomo or Ponte Vecchio), but about more hidden gems that we could spend time in and really enjoy.