Francesca is an amazing host. Communication before during and after our stay was smooth. Check in was super easy. Her apartment is very cozy and she has a lot of nice little touches that are perfect. Everything you need is in the apartment. It’s very clean and tidy and spacious. Her home manual is also very comprehensive. There are instructions for everything that foreigners like us really appreciated. Lots of restaurant and gelato shop suggestions also in the paper manuals. Maps are there for you as soon as you arrive. The location is very good also. We found it to be very central and the street is also quiet. We had no problems sleeping. We walked everywhere and it was super easy. Train station is less than 15 mins away. All the popular sights are within minutes’ walk. One really nice touch is Francesca left us with a bottle of wine to sample and it was very very good. Her family owns a winery and we will definitely see it next time around when we’re in Florence longer. We would gladly stay here again or at any of Francesca’s apartments when we return to Florence.