Pros: good communication with host, helpful, easy self check in procedure. Central location. Good for students, or for travelers, that wont spend much time in the room and does not care about details.
Cons: soundproof — just horrible. You ca hear ppl farting in the wc or walking in the corridor. In the morning there were a construction works. That was a bit too much for us.
Sink in a bathroom did not work good this time.
We had problems with WiFi, had to fix it by myself (not a big problem for me, Im an IT specialist, and host also assisted, but for some ppl that could be a bigger problem). Mobile coverage in the room is very weak, so if WiFi wont work, then you re offline.
Table lamps on the sides of the bed, with uncovered bulbs — pure disaster :)) Host, please solve this, this is unaccaptable.
Overall: good host, good location, room interior — ok. But if you want a better experience from staying in Florence then you shold think twice.