Alessandro was extremely hospitable and went above and beyond to make our stay unforgettable. The flat was spacious and more than adequate with any need more than met (all toiletries, dish/clothes washing needs available, he even offered us access to his full pantry should we need it). He and his brother and mother (the cutest thing ever!) had a treat and fruit ready for our kids and made us feel right at home. There were several games available to entertain our kids and they never once asked to turn on the huge TV! The price is perfect too! There's a wonderful bakery just below the flat that makes breakfast very convenient. It's a short 8 min walk to the Tram which quickly gets you to the center train station. If you arrive to Florence by train, exit the main area to the RIGHT, as we didn't and the Tram is right outside those doors. We exited out the left by the taxis and buses (our fault, we didn't pay close enough attention to the instructions and bad a SIM card left us unconnected) and couldn't find the Tram, but a short 15 min taxi ride got us right to the apartment.