We rented Giancarlos full apartment , it was right in the heart of Florence. Giancarlos was extremely friendly. He came to meet us and made sure we had parking right on the street of the apartment. He gave lots of great suggestions and knows his city well. The pictures are complete and accurate and the apartment is as described. Giancatlos was fast at fixing the rooms as we wanted them. My only complaint is the first bathroom shower was hard to use as there is no curtain to stop the water from wetting the entire bathroom. The apartment was clean and very comfortable. All in all great experience. We would stay again. Thank you Giancatlos.