Two words: stay here!
Amazing communication and very hospitable. We were able to check in 30 minutes earlier, as we asked.
The space is small, but cozy, and perfect for a couple.
Another super fun perk was a wood burning fire place. As it was chilly during our stay, we built fires every night.
The location is what really makes this place great. Right above the best restaurant in Florence, Trattoria Zaza, and steps away from a great food court/market, where you must try the gelato!