We spent a lovely few days in Florence, staying at the Mona Lisa loft. The apartment is in a fantastic location - step outside and you are in the heart of Florence! The apartment was spotlessly clean and is a really lovely place with everything we needed for our trip. Tiziana was in contact before to give us some good advice on what to do and how best to get there. She arranged for us to be met at the apartment which was great, and her friend prepared a map with ideas of what to do and the best places to shop and eat to avoid the tourist traps. We were also able to contact her during our trip for shopping advice. Definitely plan to return to Florence and to stay at this apartment again.