Our stay at Loredana's place was above expectations! The apartment was great with all the amenities you could possibly need. The location was amazing, close to many restaurants that were not too touristy and very close to Santa Croce. Stefano was really helpful with the check in. We were delayed for one day because of a cancelled flight but we were able to check in right away when we arrived the next day. He gave us lots of good information about where to go, where to eat an so on. Our stay at Loredana's place was really great and it made our stay in Florence so much better! I cannot recommend it enough!