We reached late to the location by 3 hours from the stated time. Reached around 10:30 PM or so.. The host is very mad (shouting and screaming) and we felt very bad about the interactions.

Irrespective of we being late I did not expect the treatment we got from the host. The host became normal after 30 mins or so and explained what places to see and which are the priority items in Florence etc..

It is my first Airbnb experience and not so great. I have heard very good experiences from my friends and relatives about Airbnb..

About the Accommodation and stay:
It is very close to the Bus stand and the railway station. Most of the places are walkable distance from the location. Room is clean and neat.

Lot of good restaurants near by and they are open till late night. The one just below the apartment is good and they did serve good vegetarian food.

Wifi works and it is useful to do the on-line booking for the Museums.

There is no A/C in the room and in summer it can become hot and the table fan may not be sufficient.

There is no lift, if you have heavy bags, it could be difficult to carry to the second floor. We had one heavy bag and was problem to carry.

The toilet is common and has to be shared with other guests.