Carlotta was there and gave me a warm welcoming. She also introduced me the apartment, shops nearby and public transportations. You can easily get to the centre by bus at number 11, 36 and 37, they run every day, even on Sunday and festival day. The neighbourhoods are friendly and the location is quiet and peaceful. The apartment is perfect for both single traveller or couples or family. It's well facilitated and I like the modern and simple decoration. There is enough natural lighting if you open the windows in day time. The shower room is spacious. Also you get everything you need in the open-kitchen, Carlotta was so considerate that provided me a Chinese "wok". There is a desk in the bedroom, it fits my need, especially I was staying in florence for school. The host also provides you guide books of florence and tuscany, many DVDs for entertainment. Everything is just perfect and I did have a pretty good stay at Carlotta's place. Carlotta is a friendly, nice and responsive person. If I have chance to stay longer or come back to Florence, I definitely will choose this apartment again. I really recommend this place for those students or visitors who prefer a quiet place or avoid living in noisy area. I'm not sure is there air-conditioner or heater, since I stay there from June to July, I don't need them. But you may ask about that.