This apartment is beautiful with a wonderful balcony and a gorgeous rooftop terrace with breathtaking views of Florence and the surrounding area. We could not get enough of it -- watching the church bells ring and trying to identify the various monuments that we could see. It was a truly unique and unforgettable experience. The apartment is very stylish and has a layout that allows a lot of privacy for two couples, as well as a third bedroom that adjoins the master. The bathrooms were great, though the en suite bathroom of the master does not include the toilet - the toilet is right in the hallway. There are A LOT of stairs -- not only the ones you see between the three levels of the apartment and leading to the rooftop, but also getting up to the apartment in the first place. On the plus side, after five days there I felt my cardiovascular condition had improved considerably. Some of the interior stairs are glass/open, so you need to be sure-footed and up for the architectural adventure of living here. It is very well equipped indeed - great kitchen, great linens, comfortable beds and couches, and multiple venues for hanging out. The location on the south side of the Arno was within walking distance of everything, and there were several good restaurants on our street for nights when we were too tired to walk across the river. Marie Aurelie was great about getting back to us on questions, and full of great advice for local places to eat and shop. The check-in and check-out process was smooth. The washer/dryer and washing machine are a bit complicated to use -- it would be a good idea to ask for a tutorial when you check in. We absolutely loved our stay here.