This air bnb was by far the best I have stayed in! The hospitality service from the hosts was amazing. We arrived late at night in the dark and they made sure we arrived safely with brilliant communication. As two girls backpacking this meant so much to us. The hosts always responded quickly to any messages. The room was lovely and clean and the air con was amazing! Brilliant location. Amazing standard. Caring, lovely people! Would definitely recommend this air bnb if you are wanting to visit Florence!