Elena was a great host! She was at the apartment upon our arrival to go over the appartment and to hand over the keys and she also showed us to our parking as well. The place was perfect for my wife and I. The location was ideal for us as it is immediately outside the ZTL and Is a 20 min walk to The city center. The appartment is on a wider street and comfortable to stop and unload and load the luggage. The parking was only a 5 minute walk away which was convenient. The appartment is also situated between two stops for the Hop on hop off tour bus so that is another great plus. The appartment its self is a great size and very comfortable. The air conditioning works very well and the bed is comfortable. We strolled in late one night and felt totally safe in that neighborhood. When we had a question for Elena, she was at our finger tips. Florence is a beautiful city and we hope to return soon, thanks Elena for making our Florence visit a memorable one.