This was a fabulous apartment on ground floor level. We arrived and were met by Cristina who showed us the apartment with good Italian humor. A bowl of fruit, snacks, coffee and bottle of sparkling wine was such a lovely gesture. Toiletries in the bath. Small kitchen we used for coffee in the morning, although you can cook a meal too. We had plenty of room, 2 bathrooms, small living and dining area. The bed was very comfortable and the comforter was so warm it was hard to get out of bed in the morning. Good wifi, apt. had a washer which was great. Great to have a hair dryer. It's in the pink box in the closet. Maria was so helpful before our stay with communications back and forth. Location is the best. We were 5 minutes walk from the Uffizi gallery and the Piazza area. Lots of shops and restaurants within walking distance. We rented a car from Avis from here to Tuscany. Be careful of the ZTL zones. If you rent a car, make sure they give you a map of how to get in and out of the city without going into the zone, otherwise it is a fine each time you do. This was our best airbnb experience. The apartment was quiet and we were not bothered by any outside noise. I would highly recommend staying here. Mille grazie.