Everything was wonderful. We had bad luck with flights in to Florence, which resulted in our having to change our check in time twice, and ultimately we arrived in the middle of the night. The host responded promptly to our emails and worked everything out so we could get in when we needed to. The views from our window of the Duomo were amazing, perfect for someone who has read A Room With a View as many times as I have. Friends of ours who had stayed at a different apartment in the inner city complained about noise, but this spot, although right in the center of town, was still quiet and peaceful. We had a wonderful time in Florence and were so happy to be so close to everywhere we wanted to explore. We would definitely stay here again if we return.