Everything went very smoothly with our stay at Francesca’s apartment and the location is great! Communication with Francesca was easy and she was always very responsive, both before our trip and during our stay. He husband Roberto met us at the apartment for check in and he was very friendly. The apartment was in a great location. The apartment was very clean and well stocked. We have stayed in this area of Florence in the past and it is very close to many shops and restaurants. When we return to Florence we will stay with Francesca again!