Giulia was flexible and kind when we showed up a little late for checking. The place is really awesome with terrace, lots of room and a comfortable bed. Location is within a short walking (10 minutes) distance from all the main sights but also in a cool, seemingly non touristy area. Her recommendations for restaurants were spot on. There is no lift and it is on the 3rd floor but we had no problem with that. We would definitely stay there again. Thanks for a great stay in Florence.