My daughter and I made a return 10-day trip to Florence 3 years after she studied there. We were totally pleased with Gemma and Giovanna's apartment! The location was perfect - centrally located and reasonably priced. An easy 15-20 minute walk to anywhere. Restaurants, shops, taxis and sights are all within easy access. The apartment itself was perfect for 2 people-lovely and comfortable. It was only on the 2nd floor and had everything supplied that you would need. Gemma met us when we arrived-even though it was later then arranged due to a 2 hour flight delay. She was very helpful and gracious and again met us at the apartment when we left. We were also able to store our luggage with Gemma for a few extra hours so we could do more in Florence before heading to the airport. I would recommend this apartment without hesitation and, in fact, I already have! It was our home away from home! Grazie Mille!! CIAO!