Giacomo's listing was FANTASTIC! Everything was as expected based on the listing, but the hosts themselves were even more wonderful than can be described. They worked with our arrival time (even though we were over one hour late), helped our parents with their heavy luggage up the stairs, and even left us a nice bottle of wine and some chocolates to enjoy. When we couldn't find the bottle opener, they insisted on returning back to bring us a new one (since the old must have been stolen by someone previous to our stay).

Giacomo and Chiara are both wonderful people and upon our return to beautiful Florence, we will DEFINITELY look them up and stay at one of their properties again. HIGHLY HIGHLY recommend staying at this specific property due to its great location - close to Duomo, Santa Croce, great restaurants in the area to choose from... it IS 2 flights of stairs, but it's a very easy climb - even my parents, who joined us on this trip (who are 64 and 68) did not complain of the climb and found it easy. The master bedroom and bathroom are HUGE by Europe standards, and all the comforts are provided in this listing - big space enough for 5-6 people to be comfortable, lovely furnishings, great amenities (kitchen nicely stocked with all basics, clothes washing machine came in handy).
Thank you Giacomo and Chiara for making our stay in Florence the most pleasant experience with AirBnb so far. Looking forward to staying at one of your properties again when back in Florence!
best, Adina