Very well located, nice appartment in Florence, clean and bright; not seen Monica but she sent us the keys before.
However as some other said the door is very hard to open and especially to close and I almost thought I couldn't close it one or two times. I came with my mom who is 72 and alone she could not manage it at all... also the shower is OK but 15mn of cleaning the bathroom after each one isn't a great time when on holidays.
And even if it wasn't mentionned I missed a teapot, an electric kettle, a bigger coffeemaker, toaster and all the little things to make a good breakfast as I think airbnb is based on bed and breakfast, no micro wave, no owen, no TV no Wifi no radio as we chose an appartment also not to be always outside as tired of many walks during the day. Well maybe I'm asking too much for my first travel with airbnb and maybe I'm not on ther right spirit but all these things I have it myself and offer it to the people coming at our place, so... anyway it was good to have the heat as the weather was kind of cold and wet.
The street is kind of noisy with a restaurant just in front on the early evening but OK later at night