The Turtle House is one of the best if not the best Airbnb by far in Florence! Monica is a Superhost and you know why from the first email you send her through your entire stay and beyond! Her house is Immaculate and Very Comfortable! She has everything you need for a great stay! She even helped me get wine stains out of my daughter's expensive shirt and her husband, Paco, adjusted their bike for me to take on a great ride along the Arno River. I even got a taxi recommendation after I had checked out from their beautiful apartment. I know I have found a very caring and warm person who genuinely loves hosting guests from around the world!! I highly recommend staying at their wonderful apartment that is in one of the best neighborhoods in Florence!