Laura was a fantastic host! Met us at the apartment, explained how everything worked, and left us a great deal of information to make the most of our time in Florence. We had a car, but Laura made sure to recommend parking garages nearby before our stay, and provided us directions from our previous location. The flat is absolutely gorgeous -- we ate on the balcony for every meal! And the bed was the most comfortable one we had during our whole trip :) Thank you Laura!