Upon arrival we were greeted by Barbara and she is the most friendly, and cheerful person, so it was already a great start to our time in Florence. But the loft itself is phenomenal, I have to say I don’t think we could have found a better place. It was super big compared to what I had thought. We were a group of 3, so it was ideal. The entire space is so open, and welcoming. You are a short walk to many of the main attractions. We had no issues what so ever, and we loved every second of our time here!!