Carola is very low key and relaxed which made me feel very comfortable in her home. We didn’t see each other much but she was always accessible and helpful with any needs I had. Her apartment is spacious and clean with a few little quirks since it’s in an old building. Accommodations are basic and comfortable, without a lot of extra amenities. Carola is a committed recycler and is environmentally conscious. Her place is about 75 steps up from the street level so it could be challenging for some (especially with lots of luggage) and the piazza below can get loud at night when the restaurant closes. But none of it bothered me because it was a truly genuine experience in a really neat neighborhood. The center of Florence is easy to get to by walking and there are lots of buses within a very short distance. Carola’s kindness and her fabulous rooftop terrace made my stay special.