Alessandro and Natasha are amazing hosts, very prompt with communication from the moment I made me reservation. They tolerated my broken italian in order to help me learn, and spoke to me in English as well. The flat itself is gorgeous and big enough for several people to stay comfortably. I had everything I needed right there, and Natasha was very thorough in her introduction of the place when she checked me in. The apartment is only about a 20 minute walk from the central train station, with bus stops nearby if you don't feel like walking. I never used to bus, though, as the walks through Florence were beautiful! I had a perfect stay here in the flat and would reserve it again in a heartbeat if I made a return trip to Florence.