The apartment is located in the most amazing position. It is also beautiful and very comfortable. All the amenities are provided to make is seem like home. There are stairs to the apartment, but we did not find them challenging. Lisa and Matilde are very good hosts and within easy contact, if needed. We did the Secret Passages tour at the Palazzo Vecchio one afternoon and very much enjoyed the experience. There is a great little cafe across the Ponte Vecchio and a little way to the left called Caffe Melloni, which offers a very affordable and quality coffee and pastry to start the day with.