We were met by Alberto outside the apartment when our taxi arrived. Alberto helped us carry our bags up the stairs to our room. After settling us in we were given a brief introduction to Florence. Very nice welcome.

The room was absolutely as advertised. Fantastically equipped, great shower, clean and tidy. We were given a complementary bottle of wine! First class!

Breakfast was a total surprise. Juice, really nice fruit, toasted ham and cheese toast, pastries and expresso coffee served in your room every day. Fantastic!

Location is great, we walked everywhere.

Alberto and the other staff go above and beyond. I would definitely return.