Pamela's apartment is fantastic. Right in the heart of Florence but not noisy at night. We loved the elevator, coffee machine, smart TV, the second toilet and most of all, the roof top terrace with the gorgeous view of the Duomo. We had two of our evening meals up there watching the Duomo glow in the sunset. Pamela is a very kind lady, checking that we were having a good time on several occasions. And her recommendations for restaurants, gelato and a supermarket were much appreciated. We would love to return. Thank you Pamela.