The place is neat, clean, well maintained and very well located. It's in 10-15 min walking distance from most places a tourist is likely to go to in Florence. However, it is definitely more of a "hotel" than a home like most other Airbnb I have stayed at earlier. It does not have the warmth and the comfort that you'd get from staying in someone's house. If you're looking for a hotel type of place, then this will work for you. I was also disappointed with the lack of flexibility & service (little things like being given a fresh towel each day, or an hour or two of additional time to checkout). Personally, I didn't experience the charm, warmth and service that I've experienced in Airbnb earlier.