We loved our stay here! The room is amazing with a great aesthetic and theme and is also exceedingly welcoming. The bed is big and super comfortable and they provided a fan to help with the heat. Nadja greeted us at the door on our arrival and gave us local tips. Their responses to any of our questions were always prompt and helpful and they were very accommodating when we needed a place to leave our luggage for a while. The location is fantastic, fairly in the heart of things and right around the corner from Mercato Centrale, so there is always good food close by. They also give free vouchers for a pastry and cappuccino for breakfast at a local cafe. Our only issue was with the toilet flushing, as it is in an old building and wouldn’t always work properly, but they mentioned that this is something they are getting fixed soon so it shouldn’t be an issue for long. We loved our stay here and would highly recommend this to anyone. Next time I’m in Florence I will definitely look them up again!