Everything about this apartment is wonderful! Susanne met us at the front door after we chatted a few days before about our early arrival, and we were able to check in early. She is a lovely, warm person who gave us helpful tips and showed us around the place. The apartment is spacious, cozy, really nicely decorated and in the BEST location, only a few steps from the Ponte Vecchio Bridge. The beds were really comfortable and having a washing machine was a lifesaver. I can’t recommend it enough!