Carla was very helpful and maintained good communication. The house was better than we expected and the location was just perfect! It is a 10 minute walk to the Duomo or any other tourist attractions you would want to see. The kitchen had all the necessary items and she even left us some pasta if we desired to cook, as well as a bottle of bubbly when we checked in. The beds were comfortable and so is the flat in general, it has a homely feel to it and anyone would rightly fit in well. Would recommend this place to anyone visiting Florence.
Oh and the view from the bedroom is to die for! You can never get enough of that view.