We were greeted by Leonardo at the exact time we had arranged, and he helped us climb the stairs to the apartment with our luggage :)
Annalisa has created the most beautiful space up there - my daughter and I loved sleeping in the loft, and she enjoyed a luxurious bath in the wellness room. There was ample room for three people, and the coffee machine and air conditioning were
a welcome bonus! other guests had mentioned how great ZaZa was, and we must reiterate this!!! We had three meals there in three days - and we bought the gorgeous wee cookbook too :)
All in all, this is a fantastic apartment in a fantastic location - would not hesitate to return!