I stayed in BBH, Yellow room from June 11-June 15. What i love most about it is Silvia and the location.
The location is perfect. The train station, city center, tourist attractions are within 5-12 min walking distance. There is a mini market within 5 min walk and the small cafe/bakery is the market's next door. The area is safe at night.
The BBH space is sufficient for me. It has its own private bathroom. Shampoo, liquid soap and bath towels were provided. Room got cleaned up and bed was made everyday as if i was staying at the hotel.
Silvia, as in many earlier reviews, is the best host that i could ever ask for. She is like a family to me. When i first came, she waited for me, offered carrying my carry-on to the room, gave me the city map, advised me about the mini market, the cafe, and circled few places on map for me to visit. My phone's usb cable charger was broken unexpectedly during the flight. Silvia told me where to get it but i was clueless as i just arrived. So, she went to the store for me. During my stay, Florence was super hot. It's high 80F but felt like 98F. Silvia gave me the cooler to keep my water cool and an extra fan for my room (the room already had one installed fan) . Whenever i needed someone to reach out to, Silvia was always there, replying my text almost instantly, regardless of how hectic she was.
My flight is very early in the morning. Silvia reserved the taxi for me and had me left the keys in the room for an easy checkout...
I could never say enough about her warm, caring, helpful, and pleasant characters. All she cares for is you having a comfortable stay in her BBH and enjoying Florence. To me, she is the most impressive part of this BBH experience.
Again, thank you Silvia for everything.