We had a great time as a family of 4 staying in Florence. The property was very well appointed and fulfilled all of our needs. Very conveniently located next to the train station and no more than a 15 minute walk from any major tourist site. There is also a quick grocery store around the corner which was very convenient. However, be aware that this property is actually owned and managed by the FloRent company, not individually by anyone named Luca. I did not actually meet anyone named Luca. Leonardo, who was the point of contact, helped us check in and out, and he was very good. Unfortunately, when we requested an early check out we were told absolutely no. And, the office where we could store our bags was all the way across the river and on the 5th floor of a building with no lift. Also, the door buzzer keeps going on in the middle of the night (not sure if it was neighbors or potential burglars). But, like I said the place itself was good.