Wonderful stay in Florence! We didn't meet Marie-Claire because she was on holiday but we met her boyfriend who let us in & showed us around the flat & he was very nice. The flat was pretty large compared to most flats in Europe- the biggest that we stayed in between Florence, Rome, Madrid & Barcelona. The location is very good- we walked everywhere. Its very close to Florence's big Market so we walked there to pick up coffee & fresh food every day. The air conditioner works ok but it's in the main hall, not the bedrooms so we had to leave the windows open to get good airflow which caused us to get bit by mosquitos during the night. There was a fan but the outlets are limited, we had to use our own convertors. Overall- great experience.