Francesco gave us crisp & accurate directions to reach his apartment from the Santa Novella train station, the walk is about 10-15 mins only. The apartment is very close to all major attractions in Firenze, it's a city recommended to be experienced walking. Francesco was kind enough to carry our bags upstairs 1st floor on arrival. He gave us a city map & marked all important places & some good local restaurants. The apartment is quite tastefully done & fully equipped with all essentials. We (family of 3) were pleased with our 2 nights stay in Francesco apartment & will recommend it.