We stayed at this apartment for the month of November. The home was very clean and spacious. Gaia met us to check in. She provided coffee, milk, juice and a few other food items to get us started. She was available any time we needed to talk to her. She is very attentive to the apartment. The location was very good. There ware many restaurants in the area and it was only a short walk over a nearby bridge to get to the center of Florence. We would recommend this rental and would stay here again if we visit Florence in the future. Thank you Gaia!