The apartment is very nice and clean, extremely close in walking distance to all the principal attraction of the Down Town. It has all the basics, it's warm and cozy, the Wi-Fi connection worked well. The restroom and the shower work just fine, the water was always hot. Sharika has been very kind and always prompt with her answers, even when, a little lost, I couldn't find the place. Sharika's mom has welcomed us and she's been very kind giving us general directions and description of the neighborhood. They provide you with some food to start and city maps. The neighborhood can be a little noisy at night, but feels very safe and is very close to the train station of Santa Maria Novella, where the shuttle to the airport also stops. My girlfriend and I had a great experience over all and I would totally suggest Sharika's apartment to anyone who wanted to enjoy a visit in the beautiful Florence!!