I don’t understand how this listing can be qualified as Airbnb Plus:
- Hot water lasted max 3 minutes, even if you were the first in taking a shower. Host pretended it was broken during our stay but seeing a previous review (in Italian) this had happened to another guest and is result of very small electrical boiler. During my stay the host sent someone to (unsuccessfully) try to repair the issue, but problem continued as it is a structural issue.
- Bath towels were wet when we arrived, no hand towels nor soap provided.
- Oven not working.
- While my interactions with Juan were friendly, my experience with Pancho was not nice. As I complained about the issues and requested a refund he became aggresive calling me unreasonable and hateful.
On the positive side the apartment is in a very nice location and the rooms are spacious.
Could be a nice apartment if the water and gas issues are solved, and if the host were honest about the issues in the apartment and would inform the guests upfront.