oh my... where do I start. Sabrina is amazing!! she communicated with me with prior to the arrival, met us for ck-in, helped carry our luggage up (only one set of stairs). the apt was about a 7-8 minute walk from the station, easy to find when using Googlemaps.. the location is amazing, in walking distance to everything and anything. the area is where all the asian restaurants are which was great on the days we needed a break from Italian food. the first night was a little cold so her son came the next day to adjust the heat. the bed is super comfy. Sabrina even let us keep our luggage in the apartment until our train departure. I will highly recommend this place and will stay again when I return to Florence.