Overall, a good experience. The apartment was clean and perfect location. The apartment is an easy walking distance to the Boboli Gardens and is close to several major bus lines to get you into the city centre. The bed is a pull-out, but comfortable.
My only points of improvement would be: (1) Better directions to open the door because there is a technique. My friend and I tried for ten minutes to open the door and my friend lives in Italy, and is familiar with the keys/doors. A neighbor kindly helped us by explaining that there is a technique to open the door and that several guests experienced the same issue, (2) amenities: there was not enough toilet roll for our stay, (3) there was a sign asking us to take out the garbage (which we did happily, despite already paying a cleaning fee), but there were no directions as to where the outside bins were and they were not easy to find.