I do not recommend staying at this Airbnb.
Upon arrival, we noticed the apartment was not cleaned thoroughly. The sheets were dusty, the bathroom had mildew, the refrigerator had a dead mosquito, there was a bag of trash on the balcony, and there was an old towel draped over a radiator in one of the bedrooms. The hot water kettle had been left on and was completely eroded inside rendering it unusable and unsafe. On the third day, the electricity went out and we missed important work calls. The host did not respond quickly, so we were powerless for about 3 hours. This turned into a daily event, as the power would shut off every afternoon.
The following day, we returned to the apartment at night to discover the door was completely open. The host had allowed the cleaner and two other individuals into the apartment (without my consent or permission) to remove some of their personal belongings. Needless to say, this shocked us, including my elderly parents who were staying with me and had valuables in their bedroom. It was, by far, the most insane and inconsiderate thing that I have ever experienced with an Airbnb or a host. It ruined our stay in Florence and forever changed my opinion of staying in Airbnbs. My parents and partner felt unsafe for the remainder of our time there. Do not stay here if you want to enjoy your trip to Florence.