Alessio was there to receive us and although we were early (before check in time), he allowed us to check in. His explanation was very clear and precise. He also recommended us a few restaurants for lunch or dinner and they were superb. He even helped us with the loading of our bags into the lift. The kitchen was fully equipped and the apartment was sparkling clean. It had everything we needed. The location is undeniably superb, 2 minutes walk to the bus station and 3 minutes walk to the train station. The sites in Florence are all within walking distance. We had a great time staying at Alessio's place! If ever, I should visit Florence again, I would certainly like to stay here.