Diana and Daniela responded quickly with any questions we had. They also provided us with a map of Florence which had tons of great locations to visit which we utilized every day/night we were there. Yes, the stairs were definitely a work out but after consuming lots of carbs we burnt a few going up and down. The place was clean, cozy and the terrace was cherry on top. Location is perfect and centrally located. We really enjoyed the central market. Overall, our stay was lovely from beginning to end. Thank you so much for hosting us =)