My friends and I stayed in Laura's apartment for a month and had a great experience. I have stayed in many Airbnbs and this host was by far the most helpful, friendly, and communicative host I have ever had. The airline lost one of our bags and, because we only had American phones, could not call to check in. The host called the airline for us multiple times to deal with the issue. He was incredible.
We loved the location too. As we were staying for a month, we wanted a home somewhat separated for the major tourist attractions. It's in a residential area, but very close to the sites. The walk to the Duomo was less than ten minutes. I would absolutely recommend this Airbnb to others.