Luca's flat is extremely well located (next to the Central Market, excellent restaurants and Santa Maria Novella station). It is in every respect as per the photos on the website. It is very easy to reach from Florence airport via tram line 2 in less than 30 minutes and then 2 minutes walk.
Luca was kind enough to allow us to drop off our luggage at around 9am via his cleaning lady who was cleaning the flat. The flat is very clean, large and spacious (very high ceilings) and very well decorated. It has a wonderful view of the Medicis Chapel. The bedding is excellent.
The two bathrooms are a big plus when you come with your family and teenagers as we did. In addition, Luca has the good idea to leave products to wash your hands, shower gel, shampoo, etc. and even coffee pods or tea bags. In short, we feel at home.
We didn't meet Luca but he is so well organised that everything goes very smoothly and you don't need to see him.
The next time we come to Florence, we will definitely go back to Luca's.