Good location for a variety of restaurants, but a hard trek there from main train station if you have roller suitcases as pavements are narrow, uneven and crowded. Security a concern given the property is on the ground floor and the lock on main door was difficult to operate and might be left off. A terrace on the upper floor of adjacent building has a direct view into the main passageway between bedrooms and bathrooms. Low quality kitchen utensils - corkscrew bent when used. Rusting chrome in bathroom fixtures. Dusty floors when in bare feet. Beds comfortable but bed covers tired and marked. Host at last minute insisted we pay 50 euro cash because we checked in after 20.00 ( we checked in at 21.10. ). This was not on Airbnb listing nor mentioned by host in prior dialogue re checking in. We had no choice but to pay up as it was too late to look for alternative accommodations for my family of 4. Host did not offer luggage storage service, when requested, although listed it as a service. Although assured they no longer have a mosquito problem, as I had read in prior reviews, I was awoken by one and found two in my bedroom. I didn’t expect that in mid April in Florence.