Clean, comfortable and situated in easy walking distance of the centre of town. The stairs to the mezzanine might be a bit tricky for some though. However, when we arrived the air conditioning was broken and with the windows open it was not only very hot, but also very noisy (thanks to Space nightclub just down the road). However, Lucca was very helpful and moved us - at no extra cost - to a much larger apartment in the Oltrarno with working a/c.