Our Florence trip wasn't the greatest because our airline lost our luggage but our stay in the apartment was very good. The host was very warm and helpful. She made sure that we would feel welcome and helped us keep calm despite our unfortunate situation. The apartment itself is very big and cozy. The beds were very comfy. The location of the apartment is quite a walk away (around 30 mins at our pace) from city center so there were very few restaurants and establishments around. We spent majority of the time in the moving around the city anyway so this was not a major problem. The location is also very quiet - again it was very cozy.