We found Patrizia to be an excellent host, proactive and extremely helpful for us as first time visitors to Florence. Despite our flight arriving outside of the listed greeting time, Patrizia welcomed us to the apartment, spent time explaining how things worked and going through a map of the local area with places to visit and amenities we would likely use whilst there.
There were no issues with the apartment; we were extremely comfortable and, as stated in the listing, within walking distance of all of the places we wanted to visit.
Patrizia arranged the taxi for us to return to the airport and was there to wish us well on our travels. Thank you, Patrizia, from us both. We would certainly stay again or recommend your apartment to any friends who might be wanting to visit beautiful Florence.