Everything was great, the place is lovely!! If we ever come back to Florence I will definitely repeat! The place is exactly as in the pictures. We didn't meet Stefania, but a friend of hers, Irene, she was really kind. She let us in half an hour earlier and then when we checked out, my boyfriend forgot his mobile and she was in the apartment in 10 minutes to let us in! This was a great first Airbnb experience for us!