My boyfriend and I were on an Italy trip when we booked our stay in Florence on very short notice, just the night before our arrival. The communication via email went smoothly and without any delays or problems. The hosts were super flexible: becaus they were still at work ad not available to welcome us themselves, their mother did and she was a super nice and sweet Italian Lady who showed us around. The room and appartment were tidy, spotless clean, spacious, beautiful and just as shown on the pictures. It was by far the most beautiful room we ever booked on airbnb!
The location is perfect: Just 7 minutes from the train station by foot and in wakable distance to discover all the rest of Florence, being in the centre of sights withing 12 minutes walking. They provided a city map and a guide with background information, adresses and many more useful suggestions for a great stay in Florence! We felt very welcome and got the impression that they are well prepared and experienced hosts! On our departure day we could leave our luggage at the appartment so we were able to make full use of the day in Florence before continuing our trip. We would definitely recommend staying here again!!!! :)