Lorena was amazing the entire process. She was easy to deal with on all fronts and worked with our time frame coming and going. The apartment was in an ideal location. 10 Minutes from the train. One minute from the Duomo and near many shops and restaurants. Easy entry with not too many steps. It was clean with great bathrooms and just everything we could have asked for. There is a very sweet little deck off one of the bedrooms as well that was lovely for a late afternoon glass of wine! Do not worry at all about booking this apartment. It's wonderful and Lornea makes it easy as can be!