Good location, walking distance to both train station and city centre. Kitchen has labels for each room (designated fridge shelf, bin, cutlery, table,... ). Plenty of spare duvets and sufficient towels. Shower pressure was good and warm water is fast. WiFi for occasional use only (down 13.1, up 0.77mbps). Leading up to check-in, communicating was easy and rapidly with clear instructions on entry codes etc.
In general the appartement is clean as far as floor and easy cleanable surfaces go. We could walk barefoot without any issue.
More ‘difficult’ reachable areas or that need some elbow grease are not super clean: mildew in the shower (that could have been cleaned) and the lampshade in the bedroom was covered in dust to the point the dust becomes sticky and thick.
We asked for extra cleaning of the lampshade, to which Valentina did very rapidly respond with a solution, but for the next day (in the end we did it ourselves, so we didn't have another night w dust on us as we were only there for 4days). However, when I dared to mention we also quickly dusted some other spots, the reaction was rather hostile/short. This might have been a translation/language issue.
Later on, when wanting to cook, we noticed the kitchen hood is very greasy with dust sticking to it and also in the common areas, non-easy spots that are not the responsibility of the renters - are dusty (eg. a plastic basket in the kitchen on which the WiFi box is set as well as the box, is covered in a layer of dust)