Excellent location next to the Ponte Vecchio, with lots of cafes and excellent restaurants nearby. Everything you'd want to see/do/shop is within comfortable walking distance but there is no street noise in the apartment, remarkably quiet.
Perfectly clean, exactly as looks in the photos and charming views over the rooftops including of the Duomo!
It's on the third floor with no lift so not ideal if you have a lot of heavy bags but it's totally manageable otherwise (we were up and and down a few times a day).
Communication was excellent, fast and friendly. We had a small issue with the shower and it was fixed very quickly and at our convenience (on an Easter weekend no less!).