We enjoyed everything during our stay: the communication prior and during the visit was easy and welcoming, the check-in and check-out were super easy, the upon-arrival gift was very nice, the apartment is stylish, well-thought through, with good variety of lights in every room, high-quality basis and décor. I liked the hairdryer even more than mine at home, same goes for bed and pillows, air-con. Good isolation from noise at the streets, despite central location. There was an opera singer (or a student) practicing from time to time in the building, it added some charm too. We had great dinners at places nearby, would recommend Trattoria dall'Oste Chianineria few steps away, we reserved it few hours before the dinner. Parking Duomo is nearby at 30 euro a day, so in case of a longer stay I would suggest to look for non-central parking location and to get a taxi to the apartment. The Duomo parking stuff take your car somewhere outside, then they bring it back for your check-out, quite common thing in Italy, as we discovered.