Christina provide us with exceptional service to make our one day experience in Florence a memorable one. Her sincere desire to provide us with tourist tips made our visit even more pleasurable. She allowed us to arrive 3 hours earlier before normal check-in time in order to provide us more time to visit Florence. We appreciated that immensely. The apartment was nicely arranged for a comfortable stay. We hope a return trip is in the foreseeable future and to reunite with Christina.