We had an absolutely fantastic time staying here during our trip to Florence! Our host was very helpful and was easy to contact on our day of arrival. We arrived a little early and were allowed to leave our luggage at the apartment while they finished getting it ready for us. The apartment was exactly as expected/pictured and was very clean. The window was quite large and afforded a wonderful view of the sunrise each morning. The location was perfect - in a quieter residential type area but very central so easy to walk to the major tourist spots. We would definitely stay here again!