Great location, 5 minute walk from the train station (S.M. Novella) and we were able to walk everywhere we wanted to visit. Francesco was very responsive and gave us a great map with suggestions on where to eat and the bus we could take if we wanted to venture a little further away. He was responsive and friendly. We visited in February 2016 and there was construction going on the floor below, which meant we were awakened both mornings at or before 8am with very loud hammering and pounding. We weren't aware this would be the situation, though Francesco assured us he was communicating with the workers to not start pounding/making noise until 9am. We visiting during the non-tourist season, so I'm sure it's the best time for them to get work done. I assess this work will last a few months at least, so it is worth knowing. But the apartment was beautiful and large and slept our family of 6 very comfortably! We were so glad to be at a great place during our time in Florence and I would recommend this apartment and it's excellent location to anyone, with the understanding that you may have to deal with some construction noise in the mornings. Our favorite place to eat, Francesco recommended, called Pastella.