Adriana seemed quite good with her proactive communication and all the trip suggestions she gave .Her place is quite near to all the major attractions of Florence and that way her house is a big plus but after landing from Florence train station getting a bus and reaching her house was a hassle for us and neither she or anybody knew which buses to take to reach her home. Also no lifts and her apartment is on third floor so if you are not travelling light thats another challenge that you will face. But apart from all these the worst i felt was the odour inside her house.There was a medicinal smell all across her apartment and she has a sick mother too who needs all time nurse which makes a little uncomfortable to stay in the same house as her with all her coughing and sneezing and the smell that comes out of her medicine