We stayed for a month in October/November. The apartment was exactly as described in the description. Anastassia was on point from the beginning with accurate recommendations for the cheapest, quickest way for our family to get from the airport to the apartment. She was there to greet us and explain everything and I mean everything. She also has a notebook with step by step instructions and maps for all you will need to know. It is comprehensive. We never had to ask questions. We were worried about the internet speeds in Italy but it was good most of the time. While it is on the 3rd (American 3rd) floor, we never found the stairs to be a problem. Our boys actually loved it. They also loved the big stuffed bear that lives there and the games they found. All the famous sites and museums are literally a few minutes walk away. You are in the heart of the City here. We also enjoyed the bar right around the corner and made friends with the owner. Anastassia responded to all of our Airbnb messages the same day though she is most directly reached through WhatsApp. We had all the cooking utensils, linens, and general house supplies we needed. We had a great stay in Florence and I highly recommend this apartment and Anastassia.