Mike's classy & big penthouse was exactly that ... a classy and big penthouse with a perfect location for our large family of 10. Mike quickly communicated with us before the trip and met us early when our train arrived before the normal check-in time. The apartment was spacious enough to sleep all 10 comfortably. I could not have asked for a better location in the city. I hope to make it back to Florence and would definitely stay again.