Our experience in this location was excellent! She was a very warm, welcoming host who was flexible and willing to work with our personal needs! The location is great to be near lots of shopping, markets and the heart of historic Florence. The apartment has all the amenities one could need (fully stocked kitchen, modern bathroom, clean linens, perfect Wifi, etc). The small balconies were nice for fresh air and kept the place quiet when closed. We highly recommend this place!