Sandra was very helpful and accommodating, allowing us to check in early so our exhausted baby could get a nap after a long day of travel from the U.S. She carefully went over all of the details of the apartment -- how to use the washing machine, the keys, the drapes, the location of extra blankets -- and then pulled out a map to show us how to get to the grocery store, a very useful thing in your first hours in a new place. The apartment is beautiful, sunny, and she keeps in impeccably clean. It is located within easy walking distance (5 minutes) of many of the major sites, but also feels tucked away into a quiet corner away from the bustle. I would definitely recommend this place!