My family of 4 recently stayed for 2 nights in this apartment in Florence. The communication from Paola was the best I've experienced to date with hosts from either Airbnb or VRBO. She was timely and courteous in her responses and provided very detailed information for our stay.

We did not meet in person but the logistics were so easy it wasn't necessary. The key pickup and "check-out" process was seamless.

The apartment itself met our needs nicely. The air conditioning was fantastic given the warm days and nights. There are separate units in the living area and bedroom and both worked flawlessly.

The unit is not overly large but provided enough room for 2 adults and 2 teenagers. The furniture and bedding were comfortable and the sofa bed was one of the easiest I've used.

As mentioned previously, Paola left very detailed information on the apartment and suggestions for how to spend our time in Florence, where to eat etc. We followed several recommendations for restaurants and were very satisfied with the result. She also has bottles of wine available for a reasonable 10 euro but we couldn't find a bottle opener so didn't take advantage of this (it must have walked off...).

The immediate neighborhood is not special but we always felt safe and it was a very easy walk to the major attractions. Florence is fairly compact and you get the hang of it quickly.

I would not hesitate to stay in Paola's apartment again and feel we got very good value for our time there.