Picolo was super fast in responding. we didn't realize that there might be an issue, if you run tooo many appliances. we ended up in darkness for little while. as i said Picolo was at the finger tips and tried to fix it right away.
GREAT LOCATION!!! specious living room and bedrooms have enough of space to open suitcase. bathrooms definitely on smaller size but efficient.
overall clean and quiet.
i can not stress enough LOCATION LOCATION LOCATION - it was great just to walk out of the building and around the corner is duomo.