We were met by Ms Sylvia at the apartment. She was very nice and friendly. The host Tommaso was very nice, he came by to the apartment the next day to bring a new kettle which we didn't find in the apartment earlier. He stayed for a while to talk to us and even gave us tips on which restaurant to go and recommended that we visit San Gimignano which we did. It was one of the best thing we did in Florence. The apartment was spacious and close to everywhere. There is an excellent restaurant very nagar to the apartment called Fuoco Matto which served excellent Florentine steaks and pizza. The food was good and we couldn't believe how cheap it was. There were 5 of us we had a lot of food which we paid 150 euros.