We can’t say enough about Francesca’s apartment and about Francesca herself. The apartment was indeed elegant and located in the perfect neighborhood for exploring Florence, yet escaping the crowds at the end of the day. Francesca was a gracious host in ordinary circumstances, welcoming us with Prosecco and beautiful strawberries and suggesting very good local restaurants. She was also extraordinarily kind and helpful when, in our haste exiting a cab in a downpour, our rental car key remained in the taxi. She cheerfully and successfully made numerous phone calls tracking down the driver on our behalf, for which we will forever be grateful. In our estimation, Francesca is an eleven on a ten-point scale.