AWESOME, AWESOME, AWESOME!
First Awesome; Soraya was great! She was waiting for us when we arrived. We let her know our train schedule and she was warmly there to greet is at the curb and show us to our room. Communicating with her about our itinerary was a breeze. Very responsive. Her family works the cafe down stairs and the breakfast was a total surprise! She sent us a list of food and beverage points of interest that did not disappoint. Check in and check out were a breeze. Fantastic experience.
Second Awesome; Location. We walked to all of the major sites in Florence with ease.
Third Awesome; the room itself. What a nice surprise. The suite was way more than we expected. Very clean, nicely decorated and the kitchen was very cool..even though we didn't get a chance to use it.
Top Notch experience. We were sad to leave. I can't wait to come back and tell my friends about this gem.
Thank you so much Soraya for making our experience so wonderful. We can't thank you enough!