I enjoyed my stay at Monica’s apartment. The location is AMAZING & central to practically everything. Given it’s central location, some street noise is to be expected. Monica was very responsive & answered any questions or concerns very quickly. Her daughter was there to greet me & also assisted in helping me find trains for a day trip to PIsa. The apartment is very secure & spacious. The bed was comfortable for me. The bathroom (shower) is smaller than what we are used to in the US, but i expected that, so i was not surprised & did not mind. The water was hot, but the shower drained a little slower. Again, it was not a big deal for me. Personally, I get cold very easily, so it was a little chilly for me. However once I was under the blanket, I was quite warm & cozy...it was perfect for sleeping! Like I said, it could just be me as others may feel the temperature is perfect for them. I could not get the TV to work, which was fine because I barely had time to watch it (I simply wanted to hear something in the background as I was getting ready for my day). I was having issues with my Vodafone SIM card, and Monica let me keep my bags in the apartment past check out time so that I could try to get my SIM card issues resolved...She didn’t have anyone booked after me, so she told me I could leave them all day if needed. I was grateful & I’m quite happy with my stay with Monica. I would stay there again!