So let me start off by saying that this apartment is an absolute gem on the hill. It is outside the city center that it’s quiet enough at night, but very accessible to get to places. There is a great cafe and bakery nearby. Their balcony area is super nice to sit in and enjoy coffee and wine as well. Eleonora made the check-in process super easy. She was very responsive to all our texts, greeted us upon our arrival, showed us the entire apartment and its workings. The way it’s decorated and all the amenities in it are great. Anything that you’d need for a vacation in Firenze, it has it. She also gave us excellent recommendations for restaurants. All in all, we had a great experience and would definitely book it again.