Leonardo and Annalisa were very responsive and they made it easy to coordinate our stay. Leonardo greeted us and gave us very detailed info of their beautiful flat, wonderful restaurant recommendations in the area and other info on Florence. The flat is two level with a queen size beds at each level. The upper level has a low ceiling height with skylight - it's a cozy & comfy place to sleep in. Annalisa and Leonardo did an amazing job renovating their top level flat - tastefully done retaining the old building charm with exposed bricks, stones, hardwood floors, and exposed rafters. It's functional with modern bathroom and kitchen. She's an architect, and it shows. Location is great - near Mercato Centrale. One comment is the flat is on the 4th floor and there's no elevator. Didn't bother us but maybe some. The flat is quiet even though there are lots of restaurants outside the building.