Patrizia and Gianni's apartment is cozy and light, with a beautiful ceiling and a very convenient location for exploring the city. The apartment itself has everything you need for a city break - and more, since Patrizia and Gianni go out of their way to make your stay more enjoyable, providing you with small toiletries, city guides and maps and even some breakfast food and a bottle of Chianti :) The apartment is small, as is the bathroom, so I think it's best suited for couples or very close friends/relatives :)
We had absolutely no problems in our communication with them from the very beginning, and they were always available for any questions and such. The apartment is located very near the Duomo, so most of the center is in walkable distance.
As a whole, I'm very glad we chose this quaint little apartment and would recommend it to everybody looking for a great place to stay in Florence.