Met Francesca at the apartment and she was lovely. Took time out to explain about the flat and the many attractions that Florence has to offer. She also suggested some cafes and restaurants which were great.
The apartment was spotless and looked exactly like the photos. The location is fantastic, on the not so touristic side of the river. Not as many people but a great area with plenty of little streets, cafes and restaurants.
We enjoyed our time in Florence and would recommend Francesca's apartment.