It was so easy to book the apartment, the agency was very kind to send us all the opportunities and advantages of Florence(starting with popular touristic places and great places to eat, finishing with opportunities to be met by somebody in airport).Me and husband arrived to Florence early in morning. I called to agency that we have arrived, and while it took us to get at the place, the agent was already waiting for us. Now about the apartment. It looks exactly like on the pictures! Renovated, very clean, kitchen great(but we did not use it, since there are a lot of eating places around),you have there ALL you need and of course thank you for the wine bottle! We appreciate it very! After formalities were done, he kindly explained the ways how to get vastly to most famous places! And what we liked the most, is the LOCATION of the apartment. It was just PERFECT!!!! Not too noisy, not too many tourists around, and just in the middle of ALL famous cathedrals and squares etc. It will take you 10 max 15 minutes of walk. of course bars, and restaurants and shopping...ALL what you need...We felt in love with Florence. I can definitely say..these 3 days were on of the best times we spent together!!! And i highly recommend you to stay in this apartment!Thank you again! We will definitely come back! Lilit and Drago.