Fantastic stay! The location is perfect, only a few minutes walk from the Duomo and heart of Florence with a lot of conveniences nearby. The apartment is very spacious and clean, fully stocked and furnished with plenty of amenities. Best of all, Alice was incredibly prompt with communication and went out of her way to help us feel comfortable - for example, the washing machine was unfortunately out of order when we arrived, so she helped wash our laundry in her apartment next door. Definitely book if you're ever visiting Florence!