We absolutely adored Max's apartment :) It had a warm homely feel about it. The kitchen & bathrooms were modern with old rustic touches for the living room & bedrooms - we loved it! Max was friendly & inviting and easy to communicate with. Beds were comfortable and a/c worked great in every bedroom. The Wi-Fi was good & there was plenty of hot water too. Was pleasantly surprised to know our bathroom had a spa! :) Location wise was not bad...15mins to the Cathedral, 25mins to Piazza Michelangelo etc There's a very large supermarket about 10mins walk (closes around 9ish I think) and a laundrymat about 12mins walk away (please note it closes at 11pm, costs 3Euro per wash and they only take coins). It was possible to walk from the S.M.Novella Station to the apartment (and we had four kids aged 11, 9, 5 & 18months). Overall a great stay and would recommend to others. Thanks Max!