What a fabulous experience! Elisabetta and her husband were waiting to meet us and he carried our luggage up the stairs for us. Elisabetta is so friendly and she has everything so well organised. She explained everything about the apartment to us and provided such a generous basket of welcome food and wine. The apartment is fantastic - so well decorated and comfortable and in the best location. Florence doesn't seem to go to sleep so there is noise outside but this would be the case staying anywhere in the centre of this city.