Mauro and Giuliano were very nice to us and readily available for anything we needed in your stay in Florence. We have had a terrible experience the day before (the previous host cancelled on the same day) and Mauro was very helpful in the new booking, replying inmediately and booking us only one hour after the reservation was made.
The house is spacious, very clean and neat and decorated in very good taste. The beds are confortable, the showers are irreprehensible and you are one minute away from the market of St Ambrogio and Santa Croce, so very central in the heart of Florence.
You can't go wrong on this; good price, good location, good house and piece of mind.