We had only two nights at the end of a two week trip throughout Tuscany. I had been in touch with Giovanni months before and because of the timing, we were allowed the short stay. The attention he provided was as if we were going to be staying for much longer. He was gracious enough to meet us at an off hour to accomodate our schedule. He explained everything and provided all the information we might need. The apartment location is very convenient, just one block from a major street and bus stop to go into the historic center of Florence and only about 3 miles from the airport. There was a large market on the corner and a wonderful gelato shop around the block. The apartment building is extremely clean and safe and the underground garage allowed us to feel secure with leaving things in the car. And the best is the apartment itself. I must say I don't think my own home is as well equipped as this charming apartment that has been so beautifully decorated with conveniences, art and little keepsakes. Everything anyone could want or need is there waiting for you and the apartment, furnishings and accessories are all immaculate. There's a little terrace as well, and an extremely comfortable bed. The shower was the best we've ever experienced in Italy or anywhere else. We would surely stay again and highly recommend to all. We were only sad we didn't have a chance to meet Claudia to tell her how much we appreciated her decorating skills and accoutrements.