We spent two nights here and would highly recommend it. The location is incredible and the balcony/view even better than we expected. For those with children: Our two boys (ages 2 and 5) slept in the study, which worked well, and had plenty of room to play on the balcony (it felt very secure for them with a thick wall and high rail). At Guido's suggestion, we left the pushchair/stroller in the entrance lobby at the bottom of the stairs with no problems. Guido was punctual, courteous and answered all our questions. He recommended a parking garage for our rental car (Garage Delle Terme) right around the corner from the apartment, which was ideal. Finally, it was 38 C/100 F while we were in Florence and the AC in the apartment worked well. A great stay!