Every AirBNB experience should be like staying at Tiziana's home and having a host like her! Tiziana is an excellent host: caring; professional; detailed. Her home is bright; happy; welcoming; functional and has a comfortable bed. What makes Tiziana stand out is her professionalism. She communicates clearly. When we had questions and concerns she always got back to us in a timely manner. Her check in/check out processes are detailed and covers everything. It is also the additional touches like the lovely bottle of wine and snacks that she had placed in the home that added to making us feel welcome. Her place is centrally located in a safe area and a 5-10 minute walk in either direction to the nearest piazzas and trendy bars, restaurants, and interesting shops. If you are planning to visit Florence, I highly recommend staying at Tiziana's place.