We had a wonderful stay in Florence. Francesca's was a most gracious host after our flights caused numerous delays. She responded immediately to each inquiry we had. The apartment was perfect for two and right in the heart of Florence. Everything was walkable. Upon arrival, Francesca gave us a map and patiently explained all the highlights. Her recommendations for dinner were delicious and the gelato was simply the best! She really wanted us to love Florence as much as she does and we did. Thank you for hosting us. We will sure to be back!