Martina was very accommodating. She helped us check in effortlessly and even understood when we were running a few minutes behind to check out. Definitely have your bags packed by 9:59am because check out is very prompt by 10am - sharp. The place is very modern, super clean, and cozy after an evening out in Florence. We loved the coffee machine and how safe the area is. Martinas place is gated which is a plus and is also next to the train station, making it a very easy transition when traveling. Thanks for allowing us to stay last minute, we appreciate you and your home.