Overall we had a great stay here. The apartment is beautiful, with big windows and an updated kitchen and bathroom, and a washing machine that came in handy in the middle of our trip. Also, the bed is super comfy - by far the best bed we had in Italy. The location was great, right near the center of town and close to everything. I think one of the pictures is a bit misleading on the location though - you are not right next to the Ponte Vecchio nor can you see the Arno River. It’s still a great location overall, but just so it’s clear, you’re about two blocks from the Ponte Vecchio. The big issue we had was with the hot water. The water heater would sometimes work and sometimes not work, and it was very unpredictable as to whether we would get hot when we wanted it. The first night we ended up taking cold showers. The host was very responsive, messaged us promptly with instructions for how to try and make it more consistently hot, and came to look at the unit while we were there. Once we had his instructions (turn it all the way hot and leave it on for several minutes), plus once we had done some testing ourselves (we think the boiler just doesn’t light every time you turn on the faucet), we were able to make it work. Basically we turned it all the way hot and then let it run for a few minutes, and then if it was still cold we would turn it off and on again. Eventually the boiler would light and we’d be able to take a hot shower. (That sounds like a lot of work but really was only like 5 minutes and you’re in a hot shower.). That was a hiccup but overall we had a great stay!