My husband and I really enjoyed our time in Florence. The city is amazing and the location of this place is great! We were met at arrival with a beautiful welcome and there were snacks & beverages as well. Everything was clean and nice.
The only thing that I will mention is that the bed is pretty bad. It's a pull out couch that is basically a v-shape. We lost a bit of sleep due to this, but given everything else it was still fine. If you have a tough time sleeping on uncomfortable beds though I might think twice.