Novella house was wonderful. Exactly how it was described on Website.
Francesco was very helpful and allowed us to leave our bags prior to check in and also after check out as our train wasn't until later in the day.
Accommodation was very clean and comfortable. We were on the second floor with access via an elevator.. this was great as we were travelling with our mums. It was just a short walk to most of the main attractions in Florence. Highly recommended
Dean and Kerry