Alain, Irene and friends were all fantastic, and the Airbnb and location could not have been better. It was cozy and has very interesting and comfortable furnishings. The space was also equipped with plenty of reading materials and reference items on Florence. The location was perfect with a view of the Duomo and a short walk to attractions. The staff allowed us to use their laundry machines and even printed out our museum tickets. We're looking forward to going back soon!