Tommaso was very welcoming. He met us right on time and didn't mind that I had contacted him very late notice on our expected arrival time. The little apartment was fantastic! It was in a quiet, cute neighborhood just a ten minute bus ride from the middle of town and a few minutes walk from a cafe and a grocery store. It actually wasn't in the apartment building, rather, it was a refurbished shed in the garden behind the building. So cute and very comfortable. The old lady next door would say hi to us while she was working in her garden beyond the fence. Everything we needed was provided for, and the A/C unit was great, too. Highly recommended.