My family and I had a great time at Officina 360. The location was superb, very close to Santa Maria Novella church and train station (5 min each) and right by the Mercado. The train station was convenient to do day trips to Pisa and Cinque Terre. Officina 360 was also right around the corner from my son's apartment where he attended a university in Florence. The apartment, on the second floor, was clean, secure (PIN entry to building and key with deadbolt for apartment door) and surprisingly quiet, even though street vendors were right at our front door. We had plenty of space for all our baggage. The shower and toilet were in good working order and we had plenty of electrical outlets to plug in our electronics (220 V). The only real problem we had were with some pesky mosquitoes (no screens on windows). To see Florence, we left early in the morning and didn't return until late, so we did not have a chance to use the kitchen (stove, refrigerator, coffee maker, etc.) or even watch TV. To add to our experience, we even felt an earthquake! Unfortunately, we had to leave early, since I booked Officina 360 before our travel plans were complete. Thank you Officina 360 for making our stay in Florence affordable and really fun. When in Florence, the gelato at Venchi's is the best! If only the U.S.A. could be more like Italy!!!