Five stars! We had a lovely stay at Piero's property in beautiful Florence and would not hesitate to return. The flat was much larger than we had anticipated and was very comfortable. Piero was out of town when he arrived but had an associate of his handle our check in and she was very pleasant and thorough in getting us sorted out. Both were very helpful in answering some of the questions we had as we knew very little about the surrounding area. They were very kind and pleasant in all of our interactions. I highly recommend this property!