Francesca and Bruno were awaiting us at the apartment and answered all our questions in perfect English, letting us know they would continue to be available for us all week. The beautifully decorated apartment was full of amenities including excellent A/C, a stocked kitchen/fridge (fruit, coffee, a pie, milk, juice, butter, olive oil, spices, etc.) cooking utensils, a washing machine, umbrellas, toiletries, a high chair--even fresh flowers! Really above and beyond any Airbnb we've stayed in. The apartment is very centrally located to everything, a manageable walk up 2 flights, and so clean. We truly felt like we were at home in Florence. We stayed with our toddler and appreciated the separate living spaces; there happens to be a very long hallway between the 2 bedrooms, so we relocated one of the spare mattresses to the floor beside our bed, and we all slept comfortably. Can't recommend this place highly enough!