Paola was very flexible and helpful for our visit, it really made a difference. The place is really well placed but a bit hard to find first. The photos don't do the best part of the place justice, the terrace is amazing. You have a 360 degree view of the city from the tallest point for a long ways. It's spectacular. One consequence of being at such a great height for viewing is that you have to carry baggage up 4-5 fights of stairs, something to keep in mind. All in all great place definitely recommend.