When we arrived there was no water in the 3 rooms , not one drop as the tanks had been drained due to a fault in one of the toilet. Alexander tried to act promptly but it was only in the evening that we could take a shower after a day at Mondello beach , which - as you will imagine - is not ideal. Alexander not only did not apologise but when we asked for a compensation he claimed that it was our fault that the tanks had been drained . ( even though when we arrived there was no water already ) One of the toilet was also faulty and the shower flooded the bathroom floor . We are still disputing the compensation with air b &b Had not been for this the rooms are centrally located and with good air con.