Location: perfect, in the middle of everything, restaurants/bars/supermarkt/a small beach in short walking distance
The apartment: looks exactly like on the pictures. It's very small, but clean and well equipped. There is a small kitchen corner, an Ikea couch/bed, closet, small desk and two chairs. There are no windows, so in the afternoon it can be quite dark - but for a several days, when you discover the area during the day anyway, that's not really a problem (and my impression was, that a lot of the apartments in the older buildings of Ortigia don't necessarily have a lot of windows). We had our breakfast outside in the small inner courtyard, which was nice.
check in: also perfect, Vitiello arrived on time, showed us around and was always available.
the area: Ortigia is a beautiful old part of Siracusa, surrounded by water, it's really relaxing to stroll around the small alleys. In Siracusa there are some bus and train connections to local beaches and other cities like Noto, Ragusa, Catania - so Ortigia is a good base to discover the southeastern part of Sicily!