Ursula was very accommodating and kept in constant communication. We were a little perturbed when we found her house at the end of a long, narrow isolated road which forms part of the modern north Syracuse strip and found no one but barking dogs in residence. But once we met Ursula and found her to be warm and lovely and very casual, we found the place very tranquil and relaxing in a delightfully madcap sort of way. She gave us the whole apartment which included a kitchen and living room and outdoor area. It is quite cluttered so will appeal to travellers who want the warmth of a house rather than sterile hotel room. We found cold water only in the kitchen sink. But the bonus was a bigger coffee percolated than we had been used to on our travels. Off street parking is a big bonus.