My friends and I had an enjoyable time while staying in Palermo at this Airbnb. The balconies were a huge bonus and great for spending the evenings chatting and mornings having breakfast while the sun came up. The only thing I have to say is that the flat was kind of dirty. Dishes had little chunks of food on them still and we had to wash everything over. It also seemed as though we were caught in the off season with these minor details as the balcony at first wasn’t usable due to a large laundry rack being left out filled with sheets and all of us having to fold the laundry and put everything else away. I feel like during normal tourist season, these issues probably don’t occur as previous reviews don’t mention it. We were just maybe an “off season” group that came in and certain thing weren’t up to standard because of that. Alessandro was quick to respond when the door lock was jammed and we had no keys providing us with a spare and was understanding of the situation. Other than the cleaning issues, we had a good experience and felt safe as four female travelers.