Valentina made us feel extremely welcome, meeting us at the airport, leaving us with some food in the cabinets and fridge, and responding immediately to our needs. For example, we realized that the weather had suddenly turned cold the day we arrived and the apartment was a little chilly. She and her father showed up soon after with an electric heater for the bathroom and a propane heater for the rest of the apartment. The apartment was exactly as she described on the website -- charming and clean -- just what we needed. Given that we were her first American guests, we gave her a couple of recommendations for instructing non-Europeans about the keys and locks, potability of the water and hot water, etc.