We had a fantastic stay at Valentina's! The apartment has very cool, eclectic decor. It's really amazing to see how Valentina converted the old space and preserved the building's architectural and structural details (like lights installed in the floor instead of the stone ceiling, for example). Everything was clean and easy to use. The AC was great, but it didn't always reach to the loft bed, so it was quite warm up there. The floating stairs are very cool, but can be difficult if you have to get up in the middle of the night to use the bathroom. The location is probably the best part — just a two-minute walk to one of the prettiest streets and the main duomo plaza. The actual street the apartment is located on is so charming, too! Full of greenery and colorful details. We loved it. As for the check-in process, it was super simple. We had a self check-in and opened a lock box to get the keys. Overall, great value and wonderful location! Ortigia is a dreamy little city — highly recommend!