We did not get to stay at this property.
There was a problem with the plumbing at 1pm. It was not communicated to us until we arrived at 5.30pm that the accommodation was cancelled and a tiny hotel room that didnt fit our luggage was the replacement accommodation with a double bed for three people. It cost a third of the price.
The host was fully aware that we had a 2.5 hr drive ahead of us with a 3 year old, we could have spent time with family and made our own decisions rather than be left without accommodation at 5.30/6pm on a Saturday night. We had to stay in Giardini Naxos after calling 6 hotels all fully booked.
Absolutely not acceptable.