on check-in, I requested it to be late and Omar was flexible and more than helpful. He gave us new sheets as the ones there were were stained and removed by the maid. On arrival, the apartment is secured by an electric gate and there were numerous parking spaces for our rental car. The neighbours were really helpful and outgoing, someone even offered to go inside for some beer and food. The apartment was situated on the 3rd floor however offers a way to get up for disabled people. Apartment is as described, however, for people pettier than me, the furniture is worn out a bit, possibly due to the humidity. The bedroom was equipped with anything you may need and comes with a very good air conditioning system. The bathroom is very clean and spacious. Upstairs, one would the find the kitchen which have more than enough equipment to cook but I recommend eating out as the food is ridiculously cheap in Sicily. The terrace was amazing offering surreal views of the coast and came with a bbq. Would definitely stay there again. On check out, there is no hassle, as you can just simply leave the key wherever in the apartment and head out anytime you wish unless another booking dictates otherwise.