Every single one of the young staff are all sweethearts. I really liked staying here, since the location was literally in the middle of city centre and you can even walk to the port in 10 minutes. 20 min walk to the park with the sculpture. It is a VERY safe neighborhood, so ignore the other review that says it isnt...the outside of the buildings in that area are just ghetto looking, but the families are not. Brand new place, only negative is, is that this room and the room across, have sliding doors, so it is very noisy when other guests are going in or out or even talking in their room you can hear. Air con is brand new & cold. Twin size bed with only one pillow, but the mattress is nice soft and soft jersey sheets. There is a desk and area to hang all your clothing and cubbies. Bathroom is super nice, natural lighting. The neighbors directly under the hotel, inside the same building (I think are taking it out on the hotel on purpose), because they now play blasting loud music from 2pm to 9pm, 10pm is noise law, so that no one can take a rest. Even with earplugs it was horrible. Breakfast is literally all deserts, but very fresh. Expresso/cafe, cereal & milk, juices, toast, Crepes with lemon vanilla or chocolate, lemon muffins, puddings with cakes, stuff like that. Its slightly overboard? I feel like they could save $ by just picking 3 main items and 2-3 fruits.