Antonio was very friendly and communication with him was easy. There were no toiletries in the apartment when we arrived but Antonio brought them within an hour after we reported the issue. However, we felt that the apartment wasn’t as comfortable as we expected and as some of the older reviews had suggested. There was no tea, coffee or sugar, all utensils and cookery were old, cleanliness was an issue and we didn’t get a good nights sleep because of very flat and uncomfortable pillows. We also didn’t use the sauna (which is very small, size of the phone booth) or the bathtub - unnecessary extras in this heat but appreciate that others might like them