Marco and his Brother was excellent and resolved all our problems. The property itself is ok dark and small with the bathroom in the first floor and you need to walk through the master bedroom to go to the bathroom, this flat is for 2 pax ideally already in 3pax (2 adults and 1 child) with the luggages it was too small, the bed and bedding was not comfortable the sofa bed really need to change the matress! Inside the kitchen It seems You have everything you need but we did not eat during our stay so cannot comment on the kitchen utensil. You cannot keep the AC on while you are not in the accommodation which can be an issue if it is very hot outside and you want yo walk into a cool place! We were not able to use the table outside. The small court in front overlooked the main road so it is not quiet. You need to walk at least 20/25min to the main attractions in palermo so if you want to be central this place is not for you. The bathroom is new and clean same for the kitchen, washing machine was dirty. All in all it was ok!