Our reservation was automatically confirmed but we did not received a reply on a question related to parking. Unfortunately Valentina was not reachable by phone. After a while we tried to call over Whatsapp and that worked, so maybe bad perception. Anyway a discussion started that our small dog was not welcome unless we payed 50 euro extra, we never heard anything about that later. The place was not ready but somebody else would take care of that. On location we waited 30 minutes and someone else navigated us to a parking spot for 15 minutes.
The place was fine, not special, but a good working air-conditioning and nice view on the Etna.
Trouble started 15 minutes later when I went back to the car for a parking spot or go to the city. But the vibe was bad on the street, there was practically a small riod active around the car. I stepped in but was pulled auto of the car. Apperantly we blocked somebody who called their 'friends'. They were yelling and hitting the car and some guy tapped the windshield with a knife. I managed to get of the parking place and waited untill they went away.
Again Valentina's place is 'ok' but the neighborhood is bad, because of this I recommend to seek further.