Vanda is very friendly and responds quickly to communications with full, helpful advice. She was flexible about arrival/departure times and made the whole process simple. We arrived in a shower of rain so she kindly met us from the airport coach and drove us the short distance to the apartment. Once there she served us a juice and gave us lots of information about what to see, how to get around (bus numbers) and invaluable recommendations on where to sample genuine Sicilian food mentioning type of cuisine served, location and price bracket.

The apartment is great - just as in the photos - and very centrally located, a few minutes' walk from the cathedral and not far from the railway station. It is also around the corner from the capo market, which sells a huge range of fresh fruit, vegetables and fish (you can smell the fish from the apartment!) so catering at home is easy. Its location makes it equally good for sightseeing in Palermo or as a base for trips further afield. There are about 60 steps up to the apartment and no lift, but the stairwell is fitted with an ingenious device for winching up luggage! The apartment has excellent fast wi-fi that you can even access on the roof terrace.

The view from the roof terrace is amazing and a great place to eat meals (sunny breakfasts!) or just laze around and soak up the sunshine.
Vanda did everything she could to make our stay enjoyable. She brought us fresh bed linen and offered to arrange a meeting with a friend of hers with shared interests.

Highly recommended.