Michelangelo was great from the beginning. Communication was always very straight forward and he was there to welcome me, my wife and 2 year old. As the streets are tight and parking is a bonus, Michelangelo was their to help us direct our car once we arrived into the courtyard of this historic building. The apartment was clean, and had everything we needed for a comfortable stay including a baby crib which Michelangelo. He is a Prince in Palermo for his kindness and for how he welcomed us into his beautiful city. His wife is also very kind too and helped get us off on the right foot as we settled in. We highly recommend the apartment and it is as advertised.