We arrived and Roberta expected us to wait outside for two hours until the correct check in. Being an Airbnb host myself I always try to be more flexible and we showed up and was easily let in by the cleaning lady who let us leave our bags. The bed was unbelievably hard and the pillows even worse. I had asked her in advance about this and she reassured me
It would be okay, but my mother was very unhappy. And be aware after a small amount of electricity used, they charge you by the kilowatt!! It was a reminder that this was a business for money not for hospitality.