Nuccia was helpful due to the covid issues. The appartment was in a great location and was clean but it does require a little updating, especially the shower. A bottle of wine had been left which was a nice touch. As Nuccia does not live in Palermo we did not meet her, we were met by Mrs Assunta who was lovely.. There was no tourist info in the appartment apart from some old booklets, some recommendations on local restaurants and a map would have been useful. Overall for the price paid I would say it was value for money.