Mateo and his mother were incredibly warm, kind and helpful. They worked with me on my check in and check out even though they were at odd times of day. The house itself is stunning, and the room I stayed in so special. Beautiful tiles, very large, beautiful details. Everything was clean. Location was great, close to public transportation and near a couple really nice neighborhoods but not in the thick of all the tourists. If I go back to Palermo I would definitely book again.