The apartment is ideally and centrally located in lovely Ortigia. Overall it is a decent value. I had very little interaction with the hosts, but they were responsive through messages and easy to coordinate checkin and easy to check out. Max was also very helpful in reserving private parking. Unfortunately, we did not get to use the terrace which for me was the main selling point. It is up a couple floors and it was particularly windy the few days we stayed.Although it notes that in the listing, I missed that point and was disappointed that I could not just access it directly from the apartment. The bed is not comfortable, little support , so I ended up sleeping on the couch. For the price, it was fine.