The accommodation was okay, looked newer/fresher in photos, however was in a great location. A bit noisy at times. Was nice having a terrace.
We were assured by the welcome agent at check in that we could leave our luggage at the local wonderful Italy office on our Monday 10am checkout until we had to leave for the airport at around 5pm so did not make alternative arrangements prior to our last day. We walked 20 mins with all our bags to find the office closed which led to a chain of events and spoiled the last day. Wonderful Italy did not once apologise. Was poor customer service. Sometimes all it takes is a simple apology.