Nicoletta was very helpful, she was very easy to reach and gave us instructions on how to get there, checked in on us and got her dad to pick us up at the train station in Letojanni. We didn't meet Nicoletta but her parents are very friendly and made us feel at home, helped us find some dinner although the 2 restaurants in Gallodoro were both closed the night we were there(Monday night). Nicoletta's mom drove to the bus stop the next morning so they really did their best to make us feel as comfortable as possible, would definitely go back.