Giovanni and his wife welcomed us warmly. His wife spoke English well which was helpful. They even bought us some groceries to get started. The heater broke the first night we were there so it was cold but Giovanni came over first thing in the morning and brought a new heater. The showerhead was also broken but he fixed that as well. The apartment was beautiful, spacious, very clean and bright. Wonderful experience once the kinks were worked out. Highly recommend. I would definitely stay here again.