Carolina is very helpful and communicative about any issues that you have. The apartment is lovely, spacious and comfortable. The kitchen is well supplied with new pots and pans, clean and new utensils and dishes. The wifi is spotty, and you must drive to the sandy beach, the view is beautiful and there is a gorgeous rocky beach in walking distance. There is a great little market and restaurant also in walking distance. Driving to Palermo is easy with gps, and it is convenient for short trips to Cefalu, .Erice, Segesta etc. We had a lovely time in Mondello and recommend it for all!