The flat had a power failure inconvenience. The main power shut down 5 times, which made us go down 4 floors (sometimes in the middle of a shower - at night) to turn the main switch back on. When we asked Flora for a solution or a discount, we were ignored and disbelieved. We suggested then to contact Airbnb so they would be responsible for the final decision. Airbnb interceded in our favor and we got a refund from Flora. The whole experience and communication however was not recommended. Another inconvenience was the contract she made us sign at check-in, requesting a deposit of 100 euros, something that was not previously accorded. The flat is very clean, stylish and in a great location, however, do not expect to be well treated if something happens.