We had a great stay here and were warmly welcomed by Letizia and her husband. We had some trouble with the WIFI but Letizia was immediately responsive and helpful. There was a lot of information available including citymaps. The apartment was very clean, tastefully decorated and we loved the balcony. That was a nice surprise since from the advertisement we thought it would only be a french balcony but in fact it was a real one with chairs and a small table. It is also close to the tram that goes to the station. The swimming pool is not heated and was too cold during this time of the year (october). Palermo is a nice town. We recommend a visit to Mondello beach and for dinner Buatta and Fud were our absolute favorites.