Antonella is as friendly as she can be. She does not speak even poor english. The place is near a hospital which means sirens most of the times and because there is no washing machine, you have to make contact with the owner in order to get your needs met, it was not easy cause of the language. I was not always in the need for conact. I did not find the privacy i would have liked, specially because i was on a work trip.If you need your pivacy, this place is not the one.