While I sincerely appreciated Umberto’s efforts to offer me a place to stay, it was not at all what I would have booked. I booked and the reservation was confirmed. I messaged saying I would be there at the check in time (7pm) I was at the location and there was no one there. I sent a message and no response. So I called Umberto. He answered and showed up within minutes. He explained that apartment I had booked was already rented out and that he had another location not far. He showed me pictures and it seemed ok. He offered it at the same rate.
I agreed because I was tired and driving all day and really needed a place to sleep. He was a great host and this is not personal towards him in any way.
The apartment was not cleaned. There was dust and hairs behind the bed. The bathroom mirror had hair trimmings all over it. There was so much noise (people talking) coming from the kitchen area and a very strong food odour all night. I would recommend a thorough cleaning of the apartment and sealing that open space. The noise and smell made it impossible to rest.
It was a very strange experience and in spite of Umberto’s great efforts, it was one of my worst experiences through airbnb. I walked in. Slept and left at 8am.