Unfortunately our stay here was very disappointing, we stayed for only 2 nights (would have been 1 if we could have booked somewhere else quickly enough) out of 7.
Good:
-The house itself is beautiful
-The pool was huge and really nice
-The gardens are lovely
-The bathrooms (bar shower curtains) were very clean and the towels and bedding that was supplied smelled fresh
Bad:
-The beds are extremely uncomfortable
-No spare pillows and no sheets or pillows on the bed in the attic
-Essentials like soap and toilet paper are listed as included in the property description however there was only one toilet paper per bathroom and no hand soap whatsoever. There was no dish soap, sponges/cloths and only one capsule for the washing machine and dishwasher.
-The bottoms of all the shower curtains are mouldy
-Supplies for cooking are sparse, pans are old, scratched and dirty, plates dirty, chipped and there are no bowls whatsoever
-There are many broken things in the house, the arm of the sofa is hanging off, lightbulbs blown, there was no lighting in one room altogether so we had to move lamps from another room
-The furniture is beautiful but it's not comfortable and smells very musty, not really appropriate for a holiday letting
It took two full days for the company to respond to me (bearing in mind when booking I was hassled by the host to hurry up and book), by which point we already left with the assistance of Airbnb. Their response assured me we had made the right decision to leave because the only issue they offered to resolve was bring us some sheets and a pillow. Everything else was entirely ignored. Would recommend the host make some essential changes to the property so that is suitable as a holiday rental and get a new management team!