This was our most unpleasant AirBB experience to date. In fact we have made a report to AirBB about this host and 5 days on we are still waiting for AirBB to provide support.
Main issues: 1) host asked a security cash deposit, after we booked and paid for 5 days stay through AirBB. We refused to pay it and had an argument with the host.
2) host omitted to mention the apartment is on a 6th floor. there is a balcony with low railings, we have small kids. Had we known about this, we would not have rented it. We asked to cancel our reservation for the following 4 days we had already paid for, the day after checking in: the host refused to do it, even though they state their booking is flexible. Host said if we do not like a high floor apartment, we could simply close the curtains! This is absolutely not appropriate to say when concerned about safety: we found his attitude aggressive and weird.
3) the listing states there is a kitchen: there isn't. There is a single hot plate, a small sink and an hotel size fridge, where you cannot even fit a large bottle of water, in place of some bookshelves in the living room. This cannot be called a kitchen.
As we found the host's attitude weird, we ended up not staying there at all, we wanted to avoid further arguing, and decided to contact AirBB to get a refund, 5 days in, no answer of any sort yet from this site. To be continued...