From the moment we drove to the property we had a very negative experience, and would advise skipping this property. We called ahead to the "property manager" Carmelo, to let him know exactly when we would arrive. Upon arrival to the given address, we found ourselves at a non-existent address. We called Carmelo again, and waited another 15 minutes for him to arrive, and then lead us another several blocks to the actual address. This was misleading and unnecessary.
Upon entrance to the property, we found that 2 of the promised and paid for rooms were locked and not cleaned. On questioning, Carmelo had no idea why this was the case, and had to call the owner, who scrambled to get someone to clean the rooms, but would take at least a couple hours.
Furthermore, all windows in the home had been left open during mosquito season, and our entire party was bitten dozens of times while trying to resolve all of the issues with the property. There were two air conditioners in the master bedrooms that should have been on with all windows closed prior to our arrival, as we had given Carmelo 3 hours advanced notice.
Both of these issues were completely unacceptable with no reasonable solution from either Carmelo or the owner, other than to have us leave for another several hours so they could TRY to get the home in the condition promised, unlikely consider the mosquito situation.
Our party had just traveled the entire day to get there, were exhausted, ready for rest and relaxation, and expected immediate access to 4 CLEAN rooms and a home reasonably free of mosquitoes. Instead we were locked out of 2 of the uncleaned rooms, and subjected to a mosquito laden home resulting in multiple bites to each of our party.
I think any reasonable traveler would leave the property and request a full refund in this situation, which is what we did. And any reasonable AirBNB host would provide that refund along with an apology.
Unfortunately, the owner blamed our party for not allowing them to fix the situation (leave the property and wait several hours, when we were exhausted with no knowledge of the area!?!), never apologized, and never offered the appropriate refund.
Unfortunately, the poor preparation and communication from the owner, the negatives far out-weight the nice view.