Andrea is a really helpful and friendly guy with good English. Even before we arrived he went above and beyond to help us and answer any questions we had. when we arrived he gave us a really great overview of restaurants and things to do. The location of the flat is pretty good. It takes about 10min to get to the castle or the Cathedral. It's in a more non tourist area so you can get cannoli cheaper than in the centre^^, but the area isn't as nice as other parts of the city. The flat itself had everything we needed and is suitable for a longer stay. ( we stayed for a week). Overall noise wasn't an issue. You can hear when traffic goes past but it's in a pretty quiet side street so this doesn't happen too often. The bed wasn't the most comfortable but it was OK. Wi-fi was very limited. Overall, we really enjoyed our stay.