Max and Iris have a great place! Check-in was very easy as Max met us outside. It's a bit of a climb to the actual apartment, but it ended up not being too far to walk up stairs.
The apartment itself is very nice. They keep it well-stocked with amenities to make cooking easy. The best part of this place is the location, a very easy walk to everything in Ortigia. I don't think I walked more than 15 minutes to anywhere. There is a bunch of great food nearby as well, plus an excellent market right across the street. I walked only 5 minutes to take the touristic hop-on, hop-off bus to the archeological museum and ruins.
The rooftop terrace is very nice and enjoyable. I ended up enjoying wine and Modica chocolate up there each night. It's another two flights up from the apartment, well worth it for the relaxation and view.
The only downside that I could find is that the shower is very small and only protected by a curtain, so water ends up getting everywhere. I ended up cleaning this up every morning after the shower.
I'd definitely stay here again the next time I come to Ortigia!