Excellent communication at all times. Claudio was very patient and helpful when we were looking for the appartment. Really great space and location but you do have to like climbing steps, but everywhere in Taormina has them. Kitchen equipment was good but only a small surface area to use when cooking. Plenty of hot water and aircon very beneficial. Internet, no problem and TV OK, if you speak Italian, but thats not needed when watching Euro 2016 games. Mattress comfortable. Place clean and tidy. A lovely gesture was finding a little bottle of Prosecco and some peaches when we arrived. Felt very safe in the area. Good value for money.