We met Salvatore once during our stay and he was friendly. His cousin, Cinzia met us at check in and check out. She was also very friendly and helpful. in fact, we found the Sicilian people to be lovely and welcoming all week. Cinzia spoke fluent English and gave us detailed information and tips of places to go and see. We followed her suggestions and they were spot on. We visited the art exhibitions she recommended which took us to parts of the city we may not have otherwise explored and we took the bus to the beach at Mondello which was beautiful! The apartment is very stylish, exactly as in the pictures and the roof terrace was amazing. It was a perfect location to explore the city and we felt very secure. The flights of stairs kept us fit! We enjoyed our week's stay in Palermo and would recommend it and this apartment to anyone. Thank you very much to Salvatore and Cinzia.