Antonella was all the time in touch with us asking if we need need anything, really sweet. She let us know in advance that the room we have booked was going to go under work and it wouldn't be available so she offered us a nice cosy apartment with no extra cost. Her mother is lovely, although she didn't speak English I managed to understand her Italian as I was doing some classes online. The apartment was very clean, beds were comfortable and towels nice and clean. It was a great experience.