Diego communicated very well, responding to messages promptly and providing good suggestions for places to eat, get groceries, etc. The flat was wonderful--very clean, nicely decorated, and with a large kitchen that had all the necessities and more. The small upstairs area by the terrace has a desk that was perfect for a small workspace.The location was great and very close to the castle, basilica, and city center. Would definitely recommend and would stay here again!