We had very disappointing communication issues with Mariangela. She asked when we would like to check in and we wrote that at 2 pm. After that message she stop answering our messages on Airbnb. When we reached the apartment we tried to call her; however, she was not picking up a phone. After waiting near her apartment for approx. 30 min a person from Airbnb Customer Experience Team called us. He told that Mariangela tried to reach us but we didn't respond to her messages on Airbnb and didn't pick up our phone (which is not true). He told us that we need to wait for 1 more hour for her. 1,5 hour later (at 16:00) Mariangela wrote us on WhatsApp that she is coming. At 16:30 we asked how long we needed to wait and she told that 2 min more. At 17:00 we asked where was she and she answered that she is at the apartment. At 17:20 we came to apartment and she wasn't there. We needed to wait 10-15 min more for her. Late host is not a huge problem if he/she is contacting his/her guests and saying a truthful time of arrival. However, Mariangela kept us waiting for her for more that 3 hours. The flat itself is in great location. The view is just stunning. However, taking to the account communication with the host I wouldn't stay here again.