The perfect location to discover Palermo! We spent five nights in Loredana's spacious apartment. Communication with her was fantastic (in Italian, not sure about English). We were two couples sharing the apartment while visiting this captivating City. This is her city and she is enthusiastic about pointing you in the direction you need to go. Her responses were always instantaneous both in advance of our stay, and during our stay. She was always ready to respond to a need, to arrive on the spot if we wanted. When booking, be mindful that the four flights of stairs are a workout. Loredana will arrange for help with your bags if you need it. the apartment is where she lives full time, so you are really a guest in her house, among her personal effects. The apartment has a lovely layout. WIFI is OK, not fantastic if you need to do video conferences...works best in the kitchen and poorly in the upstairs bedroom. Beds are very comfortable. It's perfect if you plan to dive into the city each day and eat your meals out at the many many fabulous places that Loredana will be happy to recommend.