Francesca and her friend met us personally for the check in: they were so thorough and welcoming and friendly, and Francesca took the time to make sure her we had excellent recommendations for local restaurants and bars. Thanks to her we had the best evening in Palermo! The apartment itself is perfectly located and is deal for a short stay in Palmero. The shower room is incredible, and the apartment was very clean and exactly as described. We were really very happy to stay here and would recommend it completely :-)