The pool here is magnificent! We stayed here as a family of 4 and had a lovely stay. We loved spending time in the private pool. The beds were comfortable and air conditioning units did a good job of keeping the place cool. You do need a car when staying here as grocery shops are about a 10 minute drive away. We were able to visit Toarmina and Etna from here. We never met Claudio but he was very easy to communicate with and texted back right away. While we were there, we had issues with the internet. It only worked our first night. Claudio was very apologetic and was having it looked at. This did not stop us from having a wonderful stay! I would recommend this place and hope to return one day.