We had a few glitches during our three-week stay here (for example, the wifi modem stopped working for three days and the kitchen gas ran out). However, the host was very helpful and responsive in fixing these issues. The positives about this apartment include its spacious size; strong internet (when it was working); plentiful hot water; a sunny balcony; gas cooking and big fridge in the kitchen; an elevator; good public transport options; a nice bakery close by; and only a 15-minute walk to the edge of the Old Town. On the down side, the walls/floors between apartments are thin and we found the apartment to be quite noisy, including late at night. Also, while the building itself is very clean, there is a lot of rubbish on the street outside. If you can look past these things, this is good budget-friendly option for a visit to Palermo.