First of all, the location of the apartment is fantastic - most of the sights are within walking distance, same as the train station and the Alibus stop (airport transfer). There is also a lot of shops, cafes and restaurants nearby. The apartment itself is really clean, spacious and comfortable, it has all the amenities a traveller could dream of, even for a longer stay. Roberto greeted us at the beginning and gave us directions and necessary information; we haven't met Giovanna in person but both of them were really attentive and replied to all our questions. To sum up - fantastic stay, we highly recommend!