Roberta was very nice person eventhough we could not really communicate well. She was waiting for us long time because we had difficullties to arrive on time in Palermo. I am a very easy going traveller but I must say that the only good thing about this place is the welcoming from Roberta and the location which is just AMAZING! The apartment is clean and very very very central. Close to capo markt, cathedral, vucciria, Ballaro... I am a very easy going person to travel and the only thing I need is a bed to sleep and the bed at this house was just impossible. When you lay it sinks in a way that you just cant lay there with two. We had to put the matresses on the floor and still did not get good sleep because the matresses were not good either. Linnen were also sintetic and since the house has no ventilation at all it makes it really really hot and uncomfortable to sleep. Internet also does not work. Luckily Palermo is a very lively city and when I am there I do not sleep much and neither spend time inside...if you do...consider my advise.