The apartment is ample for two persons, as we were, and it is located in the very safe Ortigia Island, near everything, restaurants, street markets, shopping, and points of interests. We experienced some operational problems, and some features of the apartment were inconvenient for us that, perhaps for others they would not be a problem. Operational problemas included the Wi Fi, which was extremely slow, and almost it did not connect most the time; we had our own cellular data services and it worked ok near windows. We got into complications operating the air conditioners, but in the abscence of written instructions ended up without air conditioners; first the unit in the living room and then the other two, in the kitchen and in the bathroom. We contacted the absentee owner (did not reside in Ortigia) and he offered to come; but for just one night , we did not want to bother the owner to come as the temperatures were tolerable. There was housekeeping daily, Monday to Friday but only to make the bed and clean the bathroom, we just did not want to have intrusions or to wake up at a certain hour (from 11 AM) and for just Monday (we arrived Friday and left Tuesday,) we preferred to ask not to do the offered housekeeping. For those who like me who have trouble carrying luggage up, one has to know that there were 15 staircase steps to lug the luggage upstairs and downstairs; however, be aware that it is common that apartments in Ortigia are on a first walk up floor. Without luggage, on a daily basis, the staircase should not be a problem as one does not exit or enter more than a couple of times. The living room was ample and so was the daily dining room and kitchen and bedroom. You have to be careful with the sharp angles of the bed frame when you walk around the bed. The bathroom was very uncomfortable. The sink was small with a protruding faucet right in the middle of the sink that forced you to wash your face spreading your hands, as you brought them up, to the sides and in the process splashing some water on the sides and on the floor. There was one towel holder in the back of the door for the set of provided towels (two bath, two face, two hand) , but no other places to hang a single towel, such as hooks or additional bars; so the six provided towels have to be lumped in the towel bars provided, and in this way they did not dry well. There was only one set of towels provided per week; additional set of towels are provided at a cost of 10 dollars. The worst of the bathroom was the shower, with a curtain short by 6 inches from the floor and no enclosure, the result was that water would splash out on the floor and you would have a puddle when...