We liked Ortigia very much but didn't have a great time with Jennifer. The first day we were there she sent us text messages (all day long) about a cover that we took on the terrace to cover our son during his morning nap and that we were not "authorized" to take outside. She made such a story about it that it became stressful and we didn't feel at home. Except for that the place is nice, well equipped and really clean. Also the terrace is a street so many people are passing by while you are eating.