The apartment was simple and fine. The check-in was as other guests have mentioned before not easy, although Benedetto explained everything in the email, when we were about to reach the place and couldn't find it, he kept referring to the Email. Which started to become frustrating, because YES we did READ THE EMAIL and still we couldn' t find it. After the other guests arrived the next night we saw, we weren't the only ones who were annoyed with finding the place. Also, the Etna, we never saw it from any window so I don't know why he promotes it that way. The Garden same thing, it seems as if you would have access to the whole garden but really you only have access to the small stone area in the front where there is not an umbrella, so in the summer unbearable to sit there. Salt and Coffee was missing which to me count as essentials but ok.