My family and I really enjoyed our stay in Palermo! Alessandro's team was super helpful and communicative. The views from the apartment are incredible and it's well-stocked with anything you may need. We had older people with us, so the elevator was a must-have.
A couple notes about the layout to help future guests - the apartment is on the 2nd floor with an elevator. On the main level there is 1 king bed with ensuite, a second king bedroom which has a 2 piece bath inside a private hallway (with door to rest of house) and a loft area with 2 singles - this area has no AC, so be aware of that. The shower and a second toilet for this room is just outside the private hallway. The 3rd bedroom is reached by internal staircase to the 2nd floor of the apartment. This has a 3pc ensuite, and has the water heater which is a bit noisy but didn't bother us at night. This room has the stairs to the roof terrace, which has a gorgeous view. All bedrooms and the living area have AC. There is parking just outside in Kalsa square, a block away. It looks sketchy, and some people may talk to you or sell things, but our car was fine the 2 days we parked there.