The appartement is ideally located at the heart of Ortigia Island. The place is rather small but very clean, organised and well decorated, it really didn't feel too small for a couple, especially for a short stay. Francesca was very nice and available.
However, there is no way to have the internet inside the apartment, which was a little inconvenient, though it is available right outside the place. One can also say it adds to the charm of ancient buildings so it was okay for us.
On the other hand, the washing machine and the TV were not working, and the toilet had to be punched to be flushed, otherwise it leaks everywhere.
Finally, the bed was a convertible that honestly wasn't that comfortable.
These inconveniences were okay since we only stayed a couple of nights, but would really have been problematic for a longer stay.
Overall, it was still a good experience.