The co-host, Flavia was a sweetheart and very communicative and responsive. We never met Rosario....This place looks nice and spacious online but is in fact small and feels somewhat claustrophobic. But more, the shower door literally fell apart (the plastic coming out of its frame) when we slid it over to enter the shower—it had obviously been patched or glued together before. There was minimal hand soap in the bathroom and the shower soap was in little packets you had to tear with your teeth in order to open them with wet hands in the shower. There was no outside light on the steps down to the courtyard-which is a safety hazard at night, even without suitcases. Hoping they bring this place up to speed but we were really disappointed in this place.