Marcella was very helpful during our stay in Palermo. She met us to hand over the keys and was very accommodating in preparing the spare bed with sheets and towels for our two additional guests for the second night. Breakfast prepared for us in the courtyard was also delicious. Jordan offered to drop us off to a bank and our restaurant on one of the evenings however we preferred to walk around to soak up the environment. Great location, beautiful rooms, and we would stay there again.