Fanny is lovely & very helpful & the location is very convenient right next to Capo Market & 5 minute walk to Via Maqueda which is the main tourist street where you find Teatro Massimo. The actual apartment is ok but I wouldn’t stay there again unfortunately there is a putrid family that lives directly next door who have no respect & are always screaming at each other day & late night often midnight - 1am & they’re that close it sounds like they’re sitting on your bed it’s that loud & when you politely ask them to keep it down they purposely scream louder, basically they’re just scum !! The other thing I didn’t is it’s a very dark apartment, the lights have to be on all the time with no outside balcony or courtyard & really small windows so also a lack of airflow. There’s a split system for heating & cooling which works fine the bathroom has a decent size shower which is good for Italy