Carmela is wonderful and very responsive. She gave us wonderful suggestions of what to do while we were in town; offered to order delivery for us; and when we had any concerns/problems she responded to them immediately. The house is small, great to stay in for sleeping and getting ready (not a place for large families or a place to stay all day long). It was great for us because we were gone all day and came back at night. Carmela has limited English however if you speak Spanish or Italian you will be fine. Even if you don't, she finds a way to communicate with you. Thank you for helping and responding so quickly, Carmela!