We had a manageable stay at Luisa's place. We were met by her mother in law who did not speak any English. We only speak a few words of Italian so we were not much help either! Sorry about that! We managed to understand the main points upon arrival. They were very nice, as we were late in our arrival (got lost on the way due to GPS navigator) but they waited for us. The water pump in the house was not working in the evening. We hope it was not our fault for misunderstanding instructions of when or how to switch it on. The Wifi is weak (a small Vodafone modem) but not a major problem in the end. We were also quite far from the South Entrance to Mt Etna, but that was our fault for not researching enough in advance. All in all, very nice hosts, but a few wrinkles in the communication and amenities.