We didn't have a chance to meet with Signora Carlotta, but Signora Dane her mom is our host whom we share a house. She is very attentive, every morning she always helps us to plan our day and entire Sicily trip. She also prepares fresh brew Italian coffee, milk, yummy Canoli, jams, boiled eggs (special off menu for me) every morning. Her house is located on the hill toward Castelmola (after Taormina), lots of stairs, steep hills and narrow street will be expected here. There is stairs that can lead to Taormina, 10mins trip (quite challening on the way up). Very rustic place in a quiet neighbor hood, very green. If you are adventurous and not a neat freak, here is a good value place to stay.