Basically everything was amazing. I communicated with Federica that my keys would be in a lockbox when I arrived. Once in, my room was very clean and nicely decorated with all kind of flyers with information about Palermo and its sightseeings.
The shared kitchen is also a nice way to meet other travellers! Moreover, the view from the kitchen is beautiful.
When I come back to Palermo, I’ll book this appartment again!