I didn't meet Francesco as access is via lock box but his communication was excellent. The apartment is perfectly located and well thought out, providing everything you are likely to need. You'll be in the heart of things via a 7 minute stroll. Good value. Only issue I had was activating the lockbox which is behind a barred security door, visible but a little hard to reach and requires careful manipulation. I'm guessing locating the box outside the gate on an exterior wall isn't permitted or recommended. But once through the door the apartment is spacious and welcoming with excellent WIFI. Highly recommended!