Marjolein was extremely friendly and helpful from the outset. Even though she wasn't there to meet us herself, she gave us plenty of information and kept in contact with us before we arrived and was extremely helpful. Marjolein recommended several places to visit in Palermo and left us a map with the locations marked on it which was extremely thoughtful. The apartment itself was clean and ideally located in the centre close to the Quatro Canti and within a walking distance of the centre of Palermo as well as the main tourist attractions such as the Duomo and the Palazzo Normani. The apartment was large and spacious and had all the amenities we could need for a few days in Palermo.