The apartment is in an excellent location. Parking is easy. You can choose the hop on hop off bus or drive to the city like we did (we used the parking lot on the same road as cafe itaca).
We are used to very powerful air conditioning units that cool the entire house. Here the air conditioners are in the bedroom and kitchen. If you arrive in the summer months pay particular attention to Denise’s instructions on the AC and how to keep the apartment cool. Close the shutters all the way when you leave for the day and turn off the lights. Make sure the ACs show the snowflake and don’t set them too low (22 C worked best for us).
The apartment is very clean and fully equipped. The beds are European so if you want a softer sleep make your own pillow top from the cushions for the porch chairs. Works like a dream.
Consider going to Zen the swimming area/bar/restaurant if you love swimming. It is a 5 minute walk and was a highlight for us.
Denise arranged Christina, a guide for us. We found her very knowledgeable on the ancient history (ruins) as well as Ortigia.
Others have note the school sounds bothered them in the early morning. We didn’t notice them. We found the location very peaceful and sat on the balcony every night.
High marks for location, cleanliness and being fully equipped.