The flat itself is great - clean, comfortable, had everything we needed. Also, Matteo was a great host - he greeted us on the day when we got off the coach, helped us with our bags, and provided some greeting gifts when we arrived. The only two downsides for me were 1. noise - there was quite a bit of noise in the flat from the clanking of machinery at the building entrance and from other residents - might be an issue if you're a very light sleeper. 2. the area wasn't the prettiest - Palermo is quite rundown in most areas, and this area was no exception. It was, however, really easy to get to the historic centre.