Giovanni met us and was very polite. We loved the location directly opposite the cathedral in the old part of town. The lift to the third floor was good, as we had large bags. The apartment itself was better than the photos. Very spacious rooms, 2 nicely tiled bathrooms (1 upstairs, 1 downstairs). A very tasteful, homey and comfortable apartment I would stay again and recommend to my friends to stay there when visiting Palermo.