Fabio, Michele, Salvatore and Filippo were all super nice and helpful. Filippo welcomed us after arrival in Palermo at the apartment, showed us everything and gave us a few tips. The apartment is very nicely and comfortably furnished, everything was also clean.
The balcony is really great, you have a great view of the San Pellegrino, the Porta Nova, Theatro Massimo, etc.. In about 5 minutes you are at the Porta Nova, where the tourist mile starts. The bus stop to the airport is very close and there are also several bus stops. So really a top location. The apartment is very high up, you should not have problems to walk stairs, but hey - the view is worth it!
We unfortunately had a little problem with our suitcase (didn't arrive with us in Palermo) and everyone was super sweet about it and assisted us. Salvatore even waited for the courier outside the house. I guess Italian courier drivers only call Italian phone numbers, so it only went through Fabio's lovely team! Again a big thank you!
We can only warmly recommend the apartment!