The Airbnb is really lovely although we had difficulty during the check in and had to wait for someone to arrive with the keys. This was after telling the host exactly what time we would arrive which is something they needed to know. Constantly getting asked about what time you will arrive while you are trying to enjoy your day somewhere else is annoying. It should be as easy as having a time that we can check in after or between. The process feels impersonal as well as you are dealing with wonderful Italy which apparently is a huge Airbnb rental company. The man who let us into the Airbnb said he was late because he was dealing with another Airbnbs tardiness. That’s not really a valid excuse to give to a guest. If you are managing dozens of rentals, you should know how to handle it and make sure your guests aren’t feeling any of your stress as a massive host.
It was also unclear what the situation was with our host. She was very nice but left an ambiguous note about the shutters on our door when we were out for the day. Was she in our room? What did she mean by the shutters? Why is she even giving us notes if she is not the host? Is wonderful Italy the host? It’s all a little confusing.
Also we were told the bathroom was private, just for our own use. On the first night there, we noticed a woman who turned out to be the owner/host/? Using our private bathroom. We also found windows and doors left open that we had closed. It feels like you are being watched by wonderful
Italy and the badgering about check in times and check out times really tarnishes such a lovely setting. Let people enjoy their vacations!