Lucy offered to meet us at the bus stop on arrival and to assist with baggage (as I had mentioned a bit of a mobility issue). (She made a similar offer when we left, and came in early to see us off). She was very friendly and welcoming and provided us with good information about the town and what was available there. The neighbourhood was not charming like nearby Ortyiga, but the place was really convenient for the long haul bus stop and Teatro Greco/the archeological gardens and the island of Ortyiga - so a good compromise. The room was comfortable with great beds, linen etc.