I spoke with the host prior to arrival because my flight was coming in early and they accommodated my check-in time for that. I arrived and was helped with my luggage into the unit, given a tour, food and activity recommendations, and other important info for my stay. I ended up climbing Mount Etna and the host brought me a backpack so I didn’t have to buy one. He also helped arrange a taxi to take me to the airport when I left. I absolutely loved the Airbnb as it was cute and cozy with nice touches. The only thing I would say is bring ear plugs if you’re a light sleeper because you can hear outside noises but that did not bother me. I would 100% recommend staying here!!