Hello,
this review is based on a month long stay in August 2021.
Apartment
The flat is spacious and very well equipped, not just for a short vacation but to practically live there. Everything is high quality (e.g. Gaggenau kitchen, Tempur bed), convenient and well thought through. We found the apartment to be well decorated and felt cozy staying there. The internet connection was fast and stable, I had no trouble working there full time for a week. Having a safe parking space right in front of the entrance was a big plus as we explored Sicily by car and used the apartment as a home base.
Host
Simona, Alessio and Mario were absolutely fantastic hosts! Communication was quick & professional and they even went the extra mile to proactively inform us about an upcoming bank holiday so we could get our groceries before all the stores close. Overall the team worked very fast and customer oriented, e.g. we accidentally broke one of the keys and they managed to replace it literally in 10 minutes.
Overall we’ve had a great time staying in this apartment in Palermo and would warmly recommend staying with these fantastic hosts.
Many thanks,
Dmitri