They are just amazing! Before we arrived, they have already given us a lots of tips. Especially the restaurant recommendations, we tried nearly all and they have been sooooo gooood!!! The apartment is cozy and clean, the bed is really comfortable. The location is in the very central of the city so basically you don't need to drive. One more tips for other travellers, be careful of the ZTL zone in Palermo which is forbidden for all non-resident cars.