The place looks exactly like the photos. Location in the middle between Syracuse and Ortigia. Fairly clean and has the basics. However, washing machine did not work, "Essentials" on the listing were not provided, kitchen was completely empty (not even salt or coffee for the coffee machine they provided), No proper mirror just small circles from ikea. We were 4 people staying for 3 days and they gave us only 4 rolls of toilet paper which they say is standard, so keep that in mind. After walking barefoot on the grey floors, we noticed they were not so clean. The water heater has only enough hot water for 2 quick showers, after that you need to wait over an hour. Only way to contact the company before 2 days of check in is by phone, they are not responsive in chat. They sent wapp a day before check in. The price was ok and the place was complfortable enough, but I would have liked to know and maybe prepare myself before going there, like bringing toilet paper. It's in the details....