Franco was very communicative and responded quickly. He was very friendly and met us at the apartment to show us round. It's a lovely place light and airy and the kitchen is well equipped and big enough to eat and relax in. There is a good size bathroom with good shower and a washing machine. However, the description said there were 3 bedrooms to accommodate 5 people but there were only 2 bedrooms with a double and sofa bed. This was not suitable for my 2 older teenage boys. We were hoping for twin beds which had been mentioned in the description. Franco did get us a folding single bed the next day but it was a bit small for an adult or even a large teenager. Despite that we had a lovely time in Ortigia wandering the old town and swimming off the rocks. Franco showed us where you can park without paying but you don't need a car in Ortigia. We did need it to go the Greek theatre and tombs in Siracusa.