Guido was very helpful and gave us advice about what to see given our limited time in Palermo. The apartment is centrally located and had everything you need and Guido provided some breakfast items as well. We missed the early check out time and Guido was kind enough to give us some extra time. Our only complaint was that one of the mattresses was uncomfortable because you could feel all the springs. Our friend wound up trying to sleep on the couch. Overall location and price were good, beds could be better.