The apartment was perfectly located for us to explore the city - nice and central, but not noisy at all - and was well-furnished and decorated to make the place feel like a home away from home for the week! We didn't get to meet Valeria but she ensured that check-in and out were effortless and that any queries we had during our stay were promptly and effectively answered. Would highly recommend to a couple or small family looking to explore Palermo!