Vittorio and Fabio were super helpful and responsive but if your are sensitive to noise this place might not be the best for you. The water system in the building is very noisy and makes a high pitched whirring noise every 30 seconds which you can hear inside the flat. We got used to it after a few days but earplugs really are a must! Also the street noise is quite loud with cars/mopeds etc from very early in the morning.
Otherwise the place is good value and the location is excellent - only 5 mins from the cathedral and very close to Capo market.