Aurora is a very warm and welcoming person. The check in was incredibly easy and fast. The location is very central but also a bit hidden so the noise is minimal. I especially enjoyed the bed, it was very comfortable and there is also a heating system so when we were a bit cold we were able to use it! Unfortunately during my stay I had to work and attend a video conference which made me worry about the internet but I had a very strong signal and it lasted for over 3 hours! This place is a true gem in the heart of Palermo. We will definitely be returning!! Grazie per tutto Aurora!