We arrived at the apartment and met with a guy (Kennet) who gave us the keys, showed us the apartment and washed a couple of dirty dishes still in the sink.
As soon as we arrived we were a little disappointed as the pictures we saw on Airbnb did not reflect AT ALL the state of the apartment: there his no tap for the bath tub, which had a rusty hole in it, so you can’t take a bath; the only hanger in the bathroom is broken and there is no place to put any towels and your stuff. The kitchen has no pans to cook but only a giant pot. The microwave oven has a missing leg so you have to pay attention not to pour liquids when you close/open the door. The nice entrance with a courtyard belongs to a neighborhood (you can access it with a code, btw) and it looks like a lot of the furnitures have been moved from the apartment (there are still a lot of holes and nails on the walls). Then I noticed a rotten ham bag on a balcony and a big brown stain on the floor, so I realized the apartment had not been cleaned properly before our arrival.
It’s like everything is ok, but it’s not.
Let’s say we could even been ok with those details, as the apartment is in a superb location and we could have somehow deal with the stuff this apartment offers. What made us want to move ASAP from this apartment and ask for a refund was a broken glass in the bedroom fixed with a “temporary plastic wrap”
and brown-rusty water pouring from the ceiling in the living room. Those problems were obviously not caused by the host himself, and since we arrived on Friday 16th August, almost impossible to find someone to fix a broken glass due to holidays, but we were traveling with our 1yo daughter and we didn’t want her to get hurt.
I really appreciate all the efforts Tommaso and his staff did to solve our issues, he was really kind and proposed us to move in a bigger apartment in the same building ((two days after our arrival tbh) but too many things were just not right so we decided to move elsewhere.