Emanuele and Peppe were very accommodating of our last minute booking and early check in request! Their self checking process was very easy and the parking garage is very conveniently located and extremely safe. They are extremely responsive to any questions or requests: for example, the WiFi was very slow and they put a call in to the company and it was up and running by the same afternoon. We traveled with our 1 year old and appreciated the separate bedrooms, dark rooms, Ikea high chair (the same one we use at home!) space for our little one to play, conveniently located trash cans to get rid of diapers. We found the square to be quiet by the time our daughter went to sleep. We loved that we were a 8-10 minute walk away from the daily street market and the duomo.