I only stayed in Palermo for two days but this apartment may have actually been the highlight. There are two balconies with a view of a church (right across the street) and even the mountains in the distance. It is close but not too close to the central busy area of Palermo. The elevator and lobby are impressive but the apartment its self is the best part. The bedroom and living space (with kitchen) were the most luxurious of any place I stayed in Sicily for my weeklong trip (I stayed in 3 other places all of which were incredible in their own ways). They had an exhaustive movie collection and even an HDMI cable for the TV?! But really sitting out on the balcony and enjoying the spacious luxury of the apartment were the highlights. All of my communication and dealings with our host was easy. Highly recommended.