Although he doesn't speak English, Frank has a type of 6th sense for understanding what you need and then he does everything he can to help you get it. When all else fails he relies on his go to guy, his son Tommaso. Finding the apartment was a little difficult because the street ends at the top of a hill and you have to follow the signs that takes you on a short connection route (a 100 meters away) but when you get there you will enjoy a beautiful new building and a spacious and very clean apartment. There's even a brand new elevator for you travel wary explorers who can't stand the thought of carrying your suit cases up another long flight of stairs. Best to be traveling by car unless you're a young back packer. Great place and great people.