My wife and I ended our stay here after touring Italy for two weeks for our honeymoon. The suite is as beautiful as shown and Rossana was super helpful with suggestions for places to eat in the area. Check in and check out was easy. No complaints. Water pressure was great, plenty of hot water. Safe and secure free parking. Easy to get downtown via bus and easy access to highway if you drive. Walking downtown is a bit far though as you are on the outskirts of the city. Overall great place.
If you plan to do day trips from Palermo, I recommend going in the summer as there would be more things to do. We were there in November - pretty rainy (on and off) and most places/beaches were ghosts towns and closed for the off season.