We stayed at the apartment for 8 days (a family of 5 with 3 small children). The apartment has a lovely communal garden and swimming pool that is well maintained by the host. The apartment itself is ok, it’s quite dated and not very modern and a little over priced for what it is. The location is literally on the side of Mount Etna, it’s very remote and although it’s beautiful, be aware that it’s quite difficult to get to, the roads are not easy to drive on and the facilities near the apartment are limited.
On arrival we were greeted by the host Maria and shown briefly around the apartment - this was the only communication we had with her the entire stay. Considering we stayed for so long and also that she lives on the other side of the garden, she didn’t once ask us if we were ok, or needed anything, or even if we had seen the local sights (of which there is only really Mount Etna). Our rubbish was not collected at all (again we stayed for 8 days and are a large family) - we had to ask several times for our rubbish to be taken as it was beginning to overflow and cause a smell. At the end of our stay we were told that we left the house in an unclean condition - despite making sure all plates were washed and everything was generally in its place. She complained about a couple of chocolate stains on the cover that goes over the sofa, our impression was it was there in order to be cleaned between guests, but appears this wasn’t the case.
Both bathroom showers were blocked and we never raised this with the host, but we were indirectly told to watch the water consumption we were using, even though our consumption was nothing excessive.
Overall a decent place, however the host is not very friendly or helpful and the location is in the middle of nowhere - it’s only convenient if you are going to Mount Etna but there are lots of other places that are close to Mount Etna also, and offer much more for tourists and are better connected to Catania and the coast.