Her daughter welcomed us and explained us everything correctly and was nice to us. The appartement was clean.
The appartement is on the 1st floor so it’s really dark even in the middle of the day.
Concerning the kitchen, if you want to cook a meal it’s kind of impossible they just have a type of camping heater, the fridge is really small, a foot is missing and it’s really noisy.
They were issues in the appartement, they offered us a solution and then withdrew their solution. We would of left the Airbnb from the first day if she didn’t offer a solution but then she didn’t honor it.
To be more specific:
The daughter of Donatella explained to us that some pieces of furniture are broken because of previous guest and that they’re going to take care of it in a few days, which was never done, this is why we had to contact Airbnb for the broken pieces of furniture. Donatella said she was going to contact us, 30 min later she’s banging the door screaming and calling the police, saying that she has a perfect score on Airbnb and HOW DARE we complain about her place ?
We ended up in the streets with no place to go.
I really think that Donatella relies on good reviews from a few years ago and that she’s not taking care of her place anymore.
I have never experienced such a thing in my life, I really don’t recommend.