The apartment is located close to the station and the center of Catania. The street is noisy and on the back of via delle Finanze, a questionable area in Catania. We had an issue with the host. We agreed in advance for a late check-out. However, she denied it once we were there. I checked the conversation and she admitted her mistake. She claimed that the message between me and her was in English, so she misunderstood, even though it was in Italian since I am Italian. Finally, we agreed to a check-out at 11, as she wanted. She put all of our items close to the door at 11 am while we were not at home. We did not like her approach. It was arrogant and not polite.