Ezia was very considerate and accommodating. Two days before we arrived, she wrote us to tell us that there had been a power problem in the town and that she had lost internet WIFI, giving us an opportunity to make different arrangements. We so appreciated her thoughtfulness on that point and we decided to go ahead with the booking. The apartment is comfortable, clean and wonderfully located in the heart of Monreale. We were greeted warmly and when our GPS put us on the wrong track, Ezia's nephew Fabio was able to come to our rescue on his motorbike and escort us to the correct address.