We were a group of two adults and two children staying in Palermo for the first time. Valentino was incredibly responsive and great to communicate with. The apartment was beautiful and all of us, including the kids, loved it! The bathroom and kitchen were very nice and updated, we loved the balcony, and the beds were really comfortable. They gave great recommendations, and the two restaurants we went to were our favorite meals in all of our time in Sicily. It was also really easy to walk to the historic markets, the opera house where most tour groups meet, and other landmarks. The views from the balcony were also charming. Overall we wished we could stay longer and I highly recommend this apartment!