Alessandra was super helpful in finding a parking spot for us and even offered two options of how to park (on a protected site, or a reserved street parking). She was extremely patient and helpful with us, helping with her husband and daughter to carry the luggage, translate from Italian to English and showing the apartment. The apartment is in very ygood condition and perfectly situated in the heart of Palermo - really 1min from the main centre. AC worked perfectly, rooms were perfectly clean, and the kitchen fully equipped and functional. I would only suggest to upgrade the internet - we some okay 4 G signal in some parts of the flat via Vodafone, but other providers had poor signals. The flats own WiFi is very weak, perhaps enough to retrieve some emails, but not sufficient to do online research. Other than that all perfect. Many thanks, Alessandra and family