Alberto was extremely inviting and welcoming. He showed us our room and continued to give us a quick tour and rules of the flat. He then gave us a map and started to write all kinds of notes and recommendations of things to do, see, and eat. The flat is kept very clean. The streets of Palermo are quite noisy and they can be heart in this room. My boyfriend and I are usually up and late can sleep through anything so the noise was not a problem for us. We had a great time in Palermo! Definitely recommend staying here with Alberto!!