This is a great place to stay if you want to meet a lot of other people in a shared space. We loved our cozy, beautiful room (love the style of the place as a whole) and spent many mornings in the kitchen talking with other, very lovely and nice solo and couple travelers.
Federica was very helpful and responsive when the electricity was going out (cannot plug in too many things and with a lot of people around that was a thing!) but I appreciated her help and all the advice she has for traveling in Palermo available in the flat.