The second bedroom was locked upon our arrival. Davide said it would be an extra charge fo us to use both bedrooms even though we had rented the entire apartment (described as a two bedroom) as two adults. No mention was made of this extra fee in the listing. Eventually though, he relented and gave us the second bedroom. Other than that, Davide was very helpful and quick to respond to our queries. Also, the apartment was very clean and nicely located.