Antonio was very welcoming, thoughtful and helpful on our arrival. He accommodated additional members of our party and arranged airport pick and drop. The flat is very centrally located in the Kalsa district and provides easy access to most places. It is very comfortable, fully equipped and decorated beautifully in a very personal style and the building has tons of character with a massive courtyard. The only drawback is that there is no elevator and it's on the fifth floor so may not be suitable for some people; however the stairs are easily manageable for most and there is an arrangement to get luggage up. There are some great views from this level. Lots of local info about Sicily, guidebooks and recommendations, all very helpful. We would definitely stay here again.