We are sorry to report that we did not have a good experience with this property. Giuseppe and his wife did meet us at the port and returned us there on the last day. However, on arrival we were taken to a totally different location. Only at this point were we told that the property we had booked was not available - we were told there was a plumbing problem at the house and we could not stay there. We had been taken to alternative accommodation which we think was further away from the port and the town centre than as per the descriptions provided for the house booked. We were offered two apartments (although they were hardly apartments - a small bathroom and an open living area including cooking facilities). The apartments on the first night had no terrace - they were not on the ground floor and had small balconies. We were told that on the second night we could move to the equivalent apartments on the ground floor which each had small terraces. The apartments were both clean and the walk into town was not too far...but this was not what we wanted or had booked. We were slightly suspicious that the plumbing problem could not be fixed - if it was as serious as it would seem it is hard to believe that this happened over night and were therefore very disappointed that we had not been informed in advance. There is plenty of choice on Lipari and elsewhere on the islands for 4 people wanting to share a whole property with plenty of space both inside and outside. We were offered no refund of any kind for the inconvenience caused or for the provision of accommodation and facilities which were quite clearly not as extensive as the property we had paid for. Very disappointing.