Gaetano and Luigi were probably two of the nicest people we met on our trip to Italy. They both took a lot of time to explain the layout of the city to us and make great recommendations for sights, how to use the transportation and great restaurant ideas. The apartment was great, very clean. It was however, very loud. I don't think this is unusual in Palermo, or in Italy in general, but I would recommend a pair of earplugs and you'll be good. I would recommend this B&B to anyone looking for a central location and great, accommodating hosts.