Moniab is probably the most responsive host you can imagine (her response time was seconds and it was fabulous to have her real time advice when in a transport fix). The apartment is lovely, well appointed, had all needed amenities and many i didn't even get to use (like sunblock!), wifi is great (no issues on work, including video, calls in the livingroom), and is walking distance to everything we wanted to see in Palermo plus the train station for day trips. Reccomended!