At first, when we booked the room, it was stated that the room is entirely ours. Upon arrival, it turned out that on the bed upstairs we had an old dirty linen. We were told that it is because we are just two people in the apartment. It was very unpleasant, we complained, but we were told where we can find clean linen and if we want, we could change it ourselves.
Secondly, the apartment has a very cold floor, it is good in summer, but now it was impossible to walk without shoes.
Thirdly, the remote control from the air conditioner did not work. What Alessio (the person with whom we communicated) answered: take the one from your neighbors and use one, they are Russians as you. And only by the end of the week came Flavia and fixed everything, gave us the remote, which we could store and use in our apartment.
Overall, the apartment is clean and pleasant. Located in the centre, very convenient.