The location is PERFECT!!! Ortigia is lovely and was a nice contrast to Palermo. The flat was a little chilly (end of January) but soon warmed up a treat. Everything is in walking distance (the flat is in the centre of the island) and we only left the island once. The beds were comfy, the shower was good, the only downside was the building works which started at 7am every day but I managed to sleep through it anyway. Gianluca pointed out useful places on a map for us, helped us arrange getting to the airport (not as straightforward as it could be, particularly on a Sunday) and responded very quickly to a minor problem we had. Would go back.