After almost 3 years and over 10 great Airbnb experiences we finally had our first bad encounter in this apartment.
I must stress that we enjoyed our stay here and everything was as described. This was until the morning of check out.
Within 30 minutes of our departure we were asked by Olivia if we had noticed any damage to her stove/cooker. When we replied that we hadn't and all seemed in good order we were instantly hit with accusatory comments to the effect that we had caused some damage and were lying about it. Within a little over 2 hours we were given a bill for £361, essentially the sum it would take to replace the entire fully functioning cooker, but which now had a scratch to the paintwork (apparently caused by us).
Olivia, like ourselves, only had good feedback prior to our stay so we appear to have been incredibly unlucky to fall prey to her first attempt of opportunism in its very worse form.
We feel this goes against the entire essence of what Airbnb stands for, namely trust and solidarity amongst likeminded individuals. It is a shame then that our end experience left such a bad taste in our mouth that we cannot recommend this apartment to anyone. Airbnb community, be warned.