They were very kind and lovely from the beginning to the end, with impecable communication. The apartment is VERY spatious, and only a 5 min walk from Politeama Garibaldi and a 10-15 min walk from Teatro Massimo. Around the block there are plenty of grocerys and small markets, as well as nice restaurants in the neighborhood. I fell in love with Sicily and will definitely come back, and I'd surely book this apartment again!