I'll give more than 5 stars if I could.
The location of the flat is unbeatable, you are just next to everything.
The flat is really nice and clean, the bedroom is big, with a massive and confortable bed There is an Aircond in the living and in the bedroom.
The main terrace is beautiful, with a really nice view, table to eat and long chairs if you just want to sunbath.
But moreover, Paolo and Max are amazing! I had a really small issue in the flat and they came within 15min to fix it. They helped me to store my bag after the checkout, which allowed me to enjoy Ortigia more.
They'll give you lot of tips (restaurants, beaches, bakeries, shops....) to enjoy your stay like a local.
They really make sure that you have the best time in Ortigia
I'll definitly come back to this flat if I'm back to Ortigia.