This review is written by a couple who have traveled for decades in Europe. Elisabetta was very prompt in responding to inquiries and processing our request to rent. Good directions were provided to locate the apt & Elisabetta met us as promised. The apartment is very spacious and located in a good location for walkers. We did not have a car. The bed was extremely comfortable. Though we come from a northern very cold climate we found the apartment very cold. When one travels to an area like a Catania in the winter months and stays in an apartment that has not been used recently we have learned to expect that it takes some time to heat up the apartment. However instead of using the hot water radiators which are in all the rooms of the apartment we were instructed to use an electric heater located in the living room. There was also a small electric heater for the bathroom. It took a long time to take the chill out of the apartment and the bedroom never got warm. Most of the apartment was clean, but the area rug in the living room needed to be vacuumed, the refrigerator and the shower stall base needed to be cleaned, and the shower drains very slowly. The oven has an electric broiler which worked fine, and a gas unit to bake. There were neither a lighter or matches to use for the gas unit. There are very few places to hang anything up to dry within the apartment. The bathroom has two large hooks that are adjacent to each, but with towels on both hooks neither towel could dry. There are also a couple of smaller hooks to hang other items. When it was sunny we were able to use the outside clothes lines after we secured clothes pins from Elisabetta. We suggest the property owner install additional hooks to hang towels in the bathroom. With a washing machine having been included in the rental unit we would have appreciated the ability to hang clothing on an inside drying rack and suggest Elisabetta put one in the unit. The courtyard outside the living room window where one of the clothesline was located was used as a garbage dump. During our stay we had the windows and doors shut in the early morning and evening hours. Other than the noise from the cannons and fireworks associated with the celebration of St Agatha, the neighborhood was quiet with the exception of the howling cats in the immediate area. We were disappointed on the morning of our departure to not have hot water for the last shower of our stay. Elizabeth had not showed us or instructed us what to do when there was no more hot water. Since we were leaving we did not bother to inquire what we needed to do. We did not like leaving a bag of trash in the apartment, but had not been advised as to where we should...