After parking our car outside Via Silva 17 at 6pm, we were met by the host, who told us at that point that we would in fact be staying at another apartment on the next street, at Via Baracche 7.
We paid for a two room apartment with a living area, sofa, etc. as relaxing in the apartment was to be a key part of our time in Trapani. We had been in regular two-way contact with our hosts during the days coming up to our booking (to confirm our arrival time and parking arrangements) but the hosts gave us no advance warning at all that the advertised apartment would not be available, so we found ourselves put in a forced situation, unable to use the apartment for which we had paid and without sufficient notice to make alternative arrangements, for which we received no apology or explanation - and even now we still do not understand why we were unable to use the original apartment for which we paid. For this reason alone we are compelled to give this booking a low rating.
As mentioned above, the new apartment had no living area in which to relax and the wifi signal was so poor that we could only use it within a few feet of the entrance door. Unlike the advertised property, the roof terrace in the new property had no tables or chairs in which to relax, nor a view of the harbour.
The new apartment was nice, modern, recently refurbished and with new furniture but it was not finished - some bathroom fittings were still lying on the floor and there were bare, unearthed light fittings with exposed wires; in addition the dining foldaway table in kitchen did not work properly as the table top did not stay up.
As a minor couple of points, contrary to the description, the promised iron was not there and there was no shampoo etc.; finally the host could have emailed in advance a copy of a contract that I was asked to sign on the spot on arrival, without really having a proper opportunity to read it - at the very least I would have expected a scanned PDF of what I signed to have been emailed to me at some point, but this has not materialised.