My husband and I stayed here for 1 week. The apartment looks exactly like it does in the pictures. Looking at the apartment from the outside, you would never think this modern apartment sits behind this old-world street.
The apartment is in close proximity to restaurants and major sights in the city. If you walk about 15 minutes you're near a bustling part of the city. I wouldn't recommend renting a car. We're from NYC and used to driving in the city and even we weren't prepared for the crazy traffic and driving conditions. Driving rules do not exist here and if they do, no one cares. Parking is pretty difficult as well.
If you want a true Palermo experience with the sights and sounds of the city, it's a great place to stay. I'd recommend packing some ear plugs if you're a light sleeper, because it is located on a major street.
Our flights was delayed about 6 hours due to a hurricane, but Rossana arranged for Mariella to meet us later and check us in without a problem. We don't speak Italian and neither Rossana or Mariella speak English, but it didn't matter. We were able to get by with our gestures and smiles. Thank you for a wonderful stay!