This is the best Airbnb we have ever stayed in. We enjoyed 4 nights at Casa Zyz and it made our first visit to Palermo an incredible one. Manuela and Diego made our stay so comfortable and personable. The apartment itself is fantastic. Very comfortable bed, cold AC, strong WiFi, completely updated amenities. The bathroom is very nice, strong water pressure and hot water, strong hair dryer. Lots of clothes storage and luggage racks. Perfect little kitchenette, everything you need to enjoy a simple meal at home or a little wine and cheese in the afternoon. An espresso maker that makes the best coffee. They even installed a pull down screen so you can enjoy the open balcony doors and sounds of the city without any uninvited mosquitos. Our communication and check in/out process was easy and simple. Manuela is very responsive to messages and was very available during our stay to answer any questions or offer local suggestions. The hosts live next door which proves very helpful should you have any concerns, questions, etc. The neighborhood, La Kalsa, is the most perfect place if you want to experience the true Sicilian life and lively areas. While the apartment is tucked away on a quiet street (we were never bothered by noise as the doors keep any street noise out completely), you are right in the heart of so many great restaurants, cafes, bars, walking areas, a big grocery store and more. We absolutely loved staying here both for the apartment/hosts and the neighborhood. Palermo is a very walkable city and we walked everywhere except our day trip to Mondello which Manuela helped us organize. I cannot speak enough about the hospitality of Manuela and Diego. We were treated to a refreshing welcome drink, a cold bottle of water, and freshly homemade pastries. It is obvious that their mission is to make their guests feel welcome and at home. We feel as though we started our trip meeting wonderful hosts, but by the time we left, we parted as friends. You will be so lucky to stay at Casa Zyz. Don’t hesitate one second to book it.