We did not ever meet hosts in person. They let us in via electric door code once we let them know that we were there. The place is really nice with great rooftop patio...outdoor grill and ocean in distance. A lot of info was left for sightseeing which was appreciated. Ceiling in second bedroom is hard wood and on a major low slant. Hit head hard accidentally, so just use caution. Water pressure low all throughout the city. So, one of the showers basically came out like a drip of water. Ortigia is a magical city and we absolutely loved walking around and exploring!!