We had a great 3 day stay here; check in instructions were clear and easy to follow using the lockbox and despite our late arrival Federico was there and welcomed us into his flat. The location is great and allows you to see the majority of Palermo's sights in a short walk. The room we had was comfortable and clean. Breakfast was perfectly acceptable and we had access to tea/coffee making facilities at all times which was greatly appreciated. Federico was on hand to answer questions/offer suggestions on things to see and do in the city and was also very responsive over WhatsApp. I'd have no issues staying here again if we were ever back in town, and would give a hearty recommendation for others to consider staying here given the high quality on offer.