Raffaella is not only a wonderful host but also an amazing human being. She is willing to help you with anything you need. The apartment is simple but cozy in the best location of Ortigia; you can easily go either to Siracusa or going around in Ortigia. The place is located in a little street that everyone wants to photograph and it is very safe. It does not have a view to the outside world as the only two windows it has look at the internal patio of the property. The apartment is well equipped for the basic needs.
There is a sweet elder sicilian woman in a balcony in front that talks to everyone, and eventhough is a bit loud, she gives you the true cultural flavor of Sicily.
On thing I really value of Raffaella is that eventhough her house is right next door, she respects one's privacy and space.
In general, I fully recommend this place and the kindness of Raffaella.