Communication with Anastasia was quick, simple and reliable, as was the check in. She and her flatmates welcomed me to their apartment and treated me very friendly and respectful. They were always available for tips on what to do in Palermo. The apartment is centrally located, about ten minutes from the station Palermo Centrale. The room itself is big, but has no window to the outside, only one that leads to the stairway - which I could not open because the stairway smelled like paint. So there is no daylight ever in the room. But the big balcony makes up for that. I can definitely recommend staying here.