Cannot recommend this apartment and honestly would not stay there myself, but I arrived on holidays with my 76 y. o. mother and it could be very traumatic and hard for her to accept the fact we had to find another place to stay after 10-hours traveling + minding that we arrived in the end of the day.
I have travelled a lot staying in the hotels and apartments around the world but have never met such poor level of hospitality.
- The host – Alessia – didn’t tell me beforehand that instead of herself our check-in will be made by her mother who doesn’t speak English.
- We didn’t get even the bottle of water upon check-in. But at the same time found the garbage from the previous guests in the trash-containers…
- From what is announced in Airbnb there are NO: oil-peper (for cooking), beach towels. No BBQ in the announced BBQ zone, In fact you should bring with you or go&buy everything: from dish-wash liquid & chemicals for washing machine up to the oil for cooking.
- No explanation how to use electric coffee machine, and when we checked simple coffee-makers – only 1 (out of 3) and the smallest one had worked.
- There are no wine glasses (only simple water glasses), the half of cooking utensils and table-cover on the terrace-table are highly worn and should be replaced…
- The shower cabin requires replacement and its walls – in renovation.
- The sofa bed while unfolded occupied the biggest part of the room (overall the apartment size is approx. 40-42 sq.m. which is not indicated in the apartment description!). And the sofa (we were not supplied by any matrass) is quite hard.
- Internet didn’t work by our arrival. However, the issue was resolved promptly. But in 3 days we got a message from Alessia that we used 40 (?!?) Gb. We were told that we have to pay ourselves if the pre-booked traffic is over. We were frightened, so in 2 days we made top-up by 15 euro. Then we got details by days and occurred that the traffic we had used is much lower than 40 Gb / 3 days… Very surprising incorrect information…
- We were CONSTANTLY reminded about the need to separate and sort the garbage and the need to follow the schedule of moving particular garbage type container out of the residence gates, for the garbage pick-up the service… Quite bothering lack of trust and suspicion – as we felt that :( At the same time we were provided with just 1 (ONE) plastic bag for the garbage, so had to find the bags ourselves… Before our check-out (despite the planned after-guest cleaning!) we had received the video with recorded driveway to the garbage collection center – to go and get rid from the last garbage by the way to the airport…
- The Villetta’s address details that you receive after the booking is done are incorrect. It is 400 m distance from the sea. And the residential complex itself and the area are nice and calm.