The apartment is in a beautiful location in the heart of Castelmola, with lovely traditional interior decor. We were also given nice towels and toiletries. However, our experience was overall disappointing. We had to change our check in time on the day of check in as we were driving from Agrigento and we got lost. We had already booked in a tour of Mt Edna so we had no choice but to check in at 10.30pm at night. Pasquale initially refused to check us in at this time but then permitted us to check in at a random hotel in Taormina with her friend. When we went to check in, Pasquale just didn't respond at all to any of our questions as to how to get there, where to meet her friend and how to get the key. She ignored all of our messages. We then had to walk through the hotel (which had no reception) to try and find this random friend. I finally found him by walking into the hotel restaurant kitchen! I had no idea who he was and he spoke no English (though was friendly). Thus made our whole check in experience incredibly stressful, given we were also driving from place to place just to check in. We then got to the accommodation (which is. 10 minute uphill walk from the car park outside of Castelmola) and there was only one bed made up for us even though we were two friends travelling together. When I asked Pasquale for another bed she told us we didn't ask for another bed and we had to tell her in advance (even though the air b n b advertises 3 beds). So we had to sleep together (and there was no offer to come and help us make another bed). The wifi also didn't work and we tried to rest it multiple times. The wi Fi password was also not provided - we had to ask. Pasquale also didn't respond to a lot of our questions and so this was disappointing, as her original message was so polite. There's also a damp, mouldy smell upstairs as the apartment is very old. While the stay was in a good location with quirky design, our experience with Pasquale really dampened our stay.