We were met by a lovely woman from the apartment at the door of this building. She let us in, explained how everything worked, offered suggestions about the neighborhood that helped us find what we needed. the place was super clean, very nicely made up, and the kitchen was fully stocked and ready for cooking. Very close by is a supermarket and other shops you might need. There are 3 balconies overlooking the area and you can see Mt. Etna from them. Parking worked out great even tho the street is short and narrow. Heating/air-conditioning units worked great. This was a great place to stay.