Our stay in Andrea's flat exceeded all of our expectations as the terrace was somehow more beautiful than the pictures, even. We felt as though we were in a storybook living there for the week. The location was prime, close to the best restaurants in Ortiga and away from touristy areas, making our experience feel authentic and part of the culture of Syracuse. The market down the street was to die for where we found all the sandwiches, fruits, veggies, and fish we could ask for. Andrea left us with a great deal of information about places we could visit and see in and near the area. Their family friend, Alice, was a sweetheart. She helped us in and made us feel incredibly comfortable and welcome in the flat even telling us we could contact her with any issues. Andrea responded almost immediately to every single question and concern we had throughout our entire stay so we always felt we had a great resource of help and information if we needed it. Overall, wonderful stay. 10/10. Would recommend to anyone.