The description said 3 rooms. We had only 2 the third was locked. Heating didn’t turn on till 18:00. When I tried to call only after several attempts I finally was able to get an answer. The house was cold and heating was turned on only for several hours. If you want more heating you are charged extra. Which wasn’t explained before. And 3 days before our arrival we were asked to add more money if we want to turn on the fireplace.
The treatment we got was a little disappointing.however the games were fun for our children and rooms were clean. Unfortunately we will not be returning to this place which is a shame because we go to Etna every year.