Melania was the best Airbnb host I've ever experienced. The apartment itself is absolutely perfect and stylish. It is spacious, well organized, super clean, cozy and has all the amenities you may need. I don't often feel as comfortable staying somewhere as I would in my own home but this was an exception. I felt at home. Truly, anything you need she has in the apartment. The balcony overlooking Capo market was lovely, hearing the sounds of bustling merchants, locals and travelers walking through the market every day was a highlight of my trip. It was the perfect background noise when resting in between sights throughout the day. When resting at night, the bed was so comfortable it was hard to get up in the morning.
From the very beginning, Melania was supportive and helpful with any questions I had. It's rare for a host to go out of their way to arrange travel needs outside of their primary responsibility of maintaining the apartment. They mostly offer advice. Melania went above and beyond with so many things. From arranging transfer cars multiple times to scheduling my covid test to getting me daily ZTL driving passes so I wouldn't get fined driving through historic areas - and so on. She would check in with me frequently to see how I was doing and if I needed anything more. I really appreciated her hospitality and genuine care for my well being.
If you are visiting Palermo and looking for a place to stay, I highly recommend Melania's. It will enhance your experience staying somewhere that feels as good as home but comes with a host that is very responsive when needed.