Andrea was extremely helpful always on hand by email and phone to respond to any queries to offer information and assist. Stefano brought us to the house and even though neither of us spoke the same language he was simply wonderful too! We stayed 7x Days with our 2x small children. This is a fantastic house for little people to be safe and have freedom, great views, terraces to sit at, all the amenties a house requires and a great spot to either chill out or use as a base for exploring.