Giovanni is the nicest host I've ever stayed with. He went out of his way to make our stay comfortable, which wasn't an easy feat -- I injured my back during the trip. He was extremely accommodating and very communicative, and advised us on navigating the Italian healthcare system. There were a minor technical issues at the apartment (nothing of concern to future guests) but Giovanni took immediate ownership, sending a technician over the very next morning.
The apartment itself is comfortable. It looks exactly like on pictures, all amenities are present and functional. The location is 10 minute walk from the old town, and there are few restaurants and cafes around if you need to grab a bite.