After 2 years of trying to visit we eventually arrived for a one week break. We stayed 5 nights before we managed to escape. In fact if we had been able to secure a reasonable alternative we would have left after 1 day.
To be honest this has potential and may in fact have been superb away back when most of the reviews were posted but unfortunately it has fallen away somewhat and can be described as a little neglected.
This became clearer when we learned the property has been sold. This suggests that the host has somewhat given up.
Anyway on arrival we had to clean the bathroom and kitchen ourselves. Aircon was broken albeit this was fixed within 24 hours. We found toenail clippings from previous guests and a used bandaid stuck to a fresh towel. The level of cleanliness was shocking. The bathroom in particular is a disgrace with a strong smell of sewer and a toilet that moves when you sit on it. The shower is tired and not very inviting.
In all honesty the whole place is tired.
Unfortunately the pictures are decieving and bear little resemblance to what you get. Image wise this looks like a paradise unfortunately the reality is much different.
The only saving grace is the pool, however, even that and the tired overgrown gardens don't reflect what you expect when looking at the advertised pictures.
In summary we were delighted to leave and check out could not come soon enough.
A disappointing and at times a bizarre experience but not an enjoyable one.
If you intend to visit be prepared to be shocked.
As for Airbnb customer support...........you should be ashamed of yourselves and your customer promise. Although we got our money back for night 1 and a full refund on the 2 cancelled nights the support of Airbnb was sadly lacking.
This is the type of property that gets you a bad name.
I don't imagine this will be listed next year with the property having been sold and it is quite clear that the owner is happy to take your money based on false images.
If booked my advice would be to reconsider or at least have a contingency plan.