Costa and Eduardo are very welcoming and helpful. They were flexible for my early check in and met me in person. Costa immediately gave me a map and proceeded to provide tips. His recommendation on a pizza restaurant was spot on. At one point Eduardo worked really hard to get the heater functioning in my room. Both Eduardo and Costa are very personable and we all had numerous fun conversations. They even introduced me to one of there wine maker friends. I got to learn more about Etna Wines. There is also a small patio with table, chairs and a hammock which was very comfortable. The apartment is about a ten minute walk to the station and the same distance to the Duomo. I highly recommend.