We loved Alessandra's apartment, it made us feel like the feel Italians. Although we didn't meet her in person, her son helped us check in, and whenever we had questions, she was very responsive and helpful. Her son also helped us find a place to park in the beginning, as we didn't know which area was free and which was not. We did not use the balcony too much because the weather hadn't been good when we were there but it certainly looked nice on a sunny day.