Concetta and Lorenzo, our hosts, were extremely helpful. Someone had accidentally tripped the breaker for the hot water heater, but that was resved easier.
Easy location and right next to the water. The keys were easily available and we learned the place quickly.
Close to many restaurants and coffee bars.

The bed is on a loft with a ladder, so if climbing isn't your thing, you could sleep on the sofa bed.
Our Ortigia trip was magical, and this
place to stay helped make it so.