I have no idea where to start, okay will start with contacting Mariella regarding the apartment. Mariella responded immediately! She was extremely helpful and candid in answering all my questions. Immediately I felt it was the place for me. I traveled alone and Mariella took the time to send me bus/train schedules and prices! I had no problem whatsoever in finding the apartment. The apartment, Mariella offered to pick me up from the buss drop off, but there was no need as the apartment is simply a short block away. Mariella, greeted me with a big warm smile. The apartment is amazing, let me tell you...I told Mariella that the pictures don't really show how beautiful it is. It is impeccable, beautifully decorated, fully equipped with everything and the view from the balcony is just like in the movies (I am a romatic ☺️) Location, the very best, close to the Duomo, quaint trattorias, cafes, and beach (oh yes, Mariella went out of her way and brought me a beach chair and towel!) Okay, there is more, Mariella was kind enough to take me to the bus terminal to catch my bus to the airport. Please forgive all the "!" marks, but I had the best time in Ortigia thanks to Mariella; I cannot wait to go back. Grazie mille bella Mariella!