Our flight was delayed over an hour. Silvio was very understanding and didn't mind having us checked in almost 2 hours late. Even the next day when we couldn't figure out the upstairs AC unit, he took time out his day to rush over and helped us out. (In 10 minutes!) Turns out there was a switch in the bedroom to activate it. The location of the loft was great too. It was in the middle everything. Everything was within a walking distance. We are very grateful for the generous gift of wine and bottled waters. Thank you for being an outstanding host!