Francesco was extremely helpful. When the WiFi broke, he was there to help us within 10 minutes. The appartment is very close to all the major streets and highlights (max 10-15 min walk). The house is very clean and offers sufficient opportunities to cook dinner at home as well. The guys on the street may look intimidating but they have never tried to bother us (two female travelers). Do avoid the alleys behind the street though. The only minor thing that we found kind of difficult was the fact that the neighbour who showed us the appartment did not speak a single word of English.