Five star service! The sisters went above and beyond given our delayed flights and lost (and thankfully found) luggage. They communicated through our setbacks and waited for our late check-in as well as guiding us to a restaurant for a late night bite that was quite good. We likely would not have found it otherwise. Having two bathrooms was a luxury. The terrace is unsurpassed ~ the pictures really don't do it justice. It has an unobstructed view of Mt Etna, the neighborhood and the charming duomo's. We felt safe walking to and from, without a doubt we would return.