Gabriella was not here to greet us (enjoying France!) but we had no problem to contact her if needed, and her really nice parents were here to open and show us the appartment.
The apartment is like the photos, clean and beautifully decorated. Plus, the balconies gives us a beautiful view of the sea. There is a private parking as well, very usefull in a city like Palermo.
Overall, a good place to stay in Palermo !