Paolo was very warm and welcoming, and he gives great directions for getting to and from his flat. I was able to ask him any questions by text message when he wasn't around, and he kindly answered. I stayed with my 2-year-old son and at the flat there was even a high chair and some plastic beach buckets/toys for him! It really made for a good stay. I have to say, as well, the water pressure in the shower is amazing and there's plenty of hot water too. Also, in the kitchen, each room has it's own fridge (brilliant idea Paolo) and the whole place was very clean. I also enjoyed the 45 min walk from the flat to city centre - the pavements are great and people very polite so it was easy to walk with the push chair too.