Mauro is incredible!! He took the time out of his day to sit down and give us a thorough briefing of recommendations and places to visit in Palermo. He was very accommodating with check in even after we arrived hours later due to baggage issues at the airport, and continued to be very helpful throughout our stay. The apartment fits the listing description perfectly. A very charming apartment in the heart of Palermo! Would definitely stay here again and recommend it to anyone visiting Palermo.