A very bizzare and stressful experience after booking this place. This listing was an entirely different villa, different photos etc, we were told weeks after booking that a mistake was made and the villa was a different villa (the one you see now on the listing) the original villa we booked was much more luxury and decorated differently.
We had to go ahead with the booking anyway because Airbnb were unwilling to help find us another place/compensate for how at this point all other villas were more expensive, the hosts initially offered a discount for the inconvenience then retracted it.
When we went to check in we were given the old address, so could not find the villa, eventually someone from an agency who was coming to check us is sent us thr villa location through WhatsApp.
When we arrived the 2 owners of the villa were also present, hanging around the villa, along with the agency check in rep, this was uncomfortable and quite strange for us, we were tired from a long flight, they didn’t seem to want to leave - and started asking for a 300 euro cash deposit…. We explained we booked through Airbnb and they have air over, and there was no way I was going to go to a cash machine with them to give them 300 euro…so they said what about 100 euro…again nope. Really uncomfortable. Let your guests check in to the home they have booked peacefully, if you are using an agency to take bookings and do check ins then let them do it: having 3 people check you in is way way over the top.
We were then told the owner will pop by and let them self in to check on the pool and clean it etc- we politely said please don’t show up unannounced.
They then explained how the water turns off a lot, they didn’t mention the electricity does too! We had loss of both several times.
The villa itself is nice enough. It’s not ready for guest use, we could
tell we were the first to use it. The villa is listed to sleep six, yet out of the three tables for eating they all only seat four people. There are also only 5 loungers, and one umbrella at the pool.
In most beach/warm country villas you will find some useful items like cool bags, beach towels, lilos, a beach umberella - this villa has nothing like that. It has the absolute basics which was really the first time I have ever been in an Airbnb like these, even in our own Airbnb we provide guests with umbrellas, Oyster cards, etc for london.
I really reccomend the host adds some helpful equipment for holiday makers
The kitchen is not equipped for 6 people. There are not enough wine glasses, no water drinking glasses, no beer glasses, no cereal bowls, lots of missing cooking utensils (although there is plenty of pots and pans)
L
The villa could be a wonderful Airbnb, the gardens are very pretty, the rooms are nice enough, and the whole place has AC, and the views of the mountains are lovely. It was very clean, but it is missing the Airbnb touch, and our experience was heavily shrouded by the mistakes made before arriving, the strange check in, and how the villa was missing lots of guest friendly things and just generally missing numbers of chairs and glasses for the amount of guests it says it hosts