We have a number of complaints about the stay at Elena’s, our experience ranged from the annoying to the downright threatening.
It was very noisy and there was nothing she could have done about the noise because it came from outside the apartment. Before booking the apartment we had asked Elena if it was quiet and had been assured by her that it was. Therefore, we felt misled.
The apartment was unsafe in many ways, including: The shower floor was very slippery; the water was scalding hot and erratic; it was difficult to get in and out of the raised bed area without falling down stone stairs.
Many things didn’t work well or were uncomfortable. This included, the coffee machine spewing coffee over the stove every time it was used, the washing machine broke down, the shower head did not work properly.
However the main thing, which was really shocking for us, was Elena’s abusive and aggressive behaviour towards us when we complained about the above. She shouted and ranted at us and baselessly accused us of breaking the washing machine when it broke down. At first her accusation was that we had been negligent with the washing machine, but as her ranting increased she then accused us of breaking it intentionally. We were unable to deal with the rubbish (as we normally would) before we left as Elena was shouting at us so much we felt intimidated and just wanted to leave. We are truly perplexed by Elena’s behaviour towards us. It was a very unpleasant experience indeed.