The flat was very close to restaurants, a supermarket, sights, swimming etc. Francesco was very friendly and welcomed us with extra touches such as water, fruit, yoghurt and free bus tickets plus showed us around the area when we arrived. The bed was comfortable and it was quiet at night. There were some confusion about parking which is difficult in Ortigia and cars may be best parked outside the area. A permit as a temporary guest to enter and exit ZTL during active hours is apparently available after registration of the number plate with the authorities. We loved Ortigia!