This was our first ever experience of Air BNB and we were thrilled with our stay at " Seaview " which was a beautiful apartment in a fabulous location on Ortigia . Iris & Max organised a private carpark nearby for us and then organised a driver to take us to the airport at the end of our stay ( as we had returned the car by then ) . Iris & Max met us on arrival & helped us with our bags to get to the apartment . Max even carried my heavy bag upstairs which went well above my expectations !! Iris was so prompt to reply to all enquiries I had made before this holiday , so that I knew we were in capable hands . I work in the service industry myself and always appreciate great service when I receive it and feel that we were given great hospitality by our hosts Iris & Max . We would really love to return here one day !!! Olly & Terry . Australia.