Dirty and unsafe.
After staying at other Airbnbs on our trip, this was the first one where we felt truly unsafe. We were welcomed by the cleaning lady and told that we should take our high value belongings with us every time we leave the premises since people had tried to break in a couple of times. Her teenage daughter was practically lying on the couch, on the phone when we arrived. Very unprofessional and not ok. Hard to know where to begin… the pool was a catastrophe (oily and uncleaned with plastic bag, leaves, dirt on surface and bottom). The terrace and balcony furniture (cushions) were filthy, the outside shower looked as if it hadn’t been cleaned for over a year – rusty with old shampoo bottles and hair in the drain. There were spider webs and dead bugs in almost every corner of the house. The rugs in the bathroom were stained. The rooms smelt as if the windows hadn’t been open in weeks. There were hairs in the bedsheets.
We contacted the property manager and told him that we would like to check out. After having spent a couple of hours on site, he offered to send someone to clean. We refused since the cleaning would have taken another couple of hours – wasted time on vacation. We sent pictures of everything mentioned here to Airbnb but were charged with half of the first nights rate and the service fee.