Valentina checked in on us a few days before our stay. Communication was great and the check-in/check-out process was easy. We very much enjoyed the location of the apartment. Nestled in the old town, but close to parking outside the restricted area, it was easy to get to. The apartment was off of a somewhat noisy street, but you would never know from inside the quiet apartment. Steps away from the bustle of the city, it was a great place to stay in Palermo. Valentine was thoughtful and helpful during check-in.