I stayed with my wife and 2 toddlers at Laura. The communication was super fast and Laura was very flexible regarding check in and out times. The apartment is in the center of Ortigia and everything even in Syrakus is in walking distance. We received great tips for restaurants.
As we came in late winter early spring I have to say that the apartment was pretty cold especially for kids.
I would recommend to stay with Laura when it’s already warmer in Sicily.