Alberto was very accommodating during our stay in Palermo The apartment was easy to find and the neighborhood is very close to the city, walking distance to everything. We were greeted by Alberto. He helped with our luggage, explained things to do/see in the city and gave us a tour of the apartment. He also provided small snacks and clean towels. The room provided was big enough for two with several outlets for electronics. I would recommend anyone to stay with him!