Giuseppe and Nico (speaks English) are very nice and helpful. Communication was always quick during weeks and days before our trip. They waited for us, helped with taking luggage, showed us everything in the apartment, told us where shops, restaurants and beaches are. The apartment is very nice, big, clean, newly renovated in a nice old building full of character. Beds are big enough and comfortable. It's nice to have two bathrooms. Kitchen is well equipped. Location has good and bad aspect: good is to be close to all great places in Ortigia, bad is that it can be loud - first floor on a street full of people and cars. But that is Italy in summer. When windows are closed and air conditioning on it's very nice. It's pain to find a free parking, but when you find it, just leave the car and walk, everything is close. Siracusa is a beautiful place, so much to see and do. Hope to go there again.