My boyfriend and I spent 3 nights at Barbara’s place. The loft is very spacious and there is a private car parking space which is great. We had high expectations of Loft92 as the pictures looked amazing. However we were disappointed with the reality. The place is very damp and the smell hits you as soon as you walk through the door.
Six days before we were due to arrive Barbara messaged me demanding to know where we were as Paolo (her checkin assistant) had been waiting for over an hour. We had been confused for other guests which is an easy mistake to make however it did leave a bitter taste in our mouths. We were also charged a late check in fee even though the delay was not our fault. Our flight was delayed and so in this instance I believe that the late check in fee of €15 cash should have been written off.
Another down side is that you have to remove all your own rubbish. It is not clear where the main bins are and so we had to find a public been in Palermo to dispose of our rubbish. Apparently the cleaners charge Barbara if any rubbish if left behind (which we find odd). I suggest that new cleaners are brought in as the although at first glance the place looks clean it is actually rather unclean. The bathrooms especially are in need of a deep clean.
The bed is really uncomfortable and there isn’t any air conditioning. Everything just seems a bit tatty, worn out and in need of a facelift.
Overall we were disappointed with our stay and would not stay here again.