This was our first time visiting Palermo so we had lots of questions and thankfully Giusi made everything so easy. From giving directions, to recommendations on where to eat, where to go, what time things start, etc. she was always available if we had any questions. Not to mention she also greeted us early and with delicious canolis! I also loved the terrace rooftop. My husband and I shared a great conversation there over some wine after a long night out. The location was also perfect since we were able to walk into town within 20 minutes. The one thing I will say and might be just personal preference is that the bed was not thaaaat comfortable. Other than that everything was perfect! Thank you Giusi