Francesca was a great communicator who made the check-in/check-out process really easy, even offering to help book a taxi for us. The apartment itself was so lovely - charming, clean, and very conveniently located near all the shops and restaurants. The balcony also overlooks an old Roman theatre that’s still in use today, and we were lucky enough to be there during one of their performances. Would definitely recommend to anyone looking for a relaxing retreat Taormina.