Though we never actually met Roberta, I would say that she is responsive and flexible, overall an excellent host. A friend of hers welcome us at the apartment and was very kind despite the rather late hour of our arrival. There was mineral water for us which was really nice, because one cannot drink water from the tab in Sicily. Roberta has even left us traditional Sicilian cookies as a pleasant gift! The place is tidy and clean, comfortable and basically half a minute away from the sea.