It was nice staying there. The location is just perfect and the view is magnificent. The venue is really nice and Panarea is a great Island.
However "Aurora" is a company and not a person. Check the instructions before going on the island as it is impossible to reach "Aurora" by phone and "she" doesn't answer to the message as well. You actually will pick up the key from the reception of an hotel nearby
Also, opposite to what is written in the instruction, you don't have to pays the daily "10 euros for cleaning" in cash that the receptionnist ask you when you arrive. It is against all Airbnb's rules. If you have something to pay for the cleaning, then it has to be paid via the airbnb app and included in the total price but you will never have to pay for something in cash. If they ask you this, then just simply refuse to pay, and write to Airbnb on the website.
https://www.airbnb.com/help/article/209/why-should-i-pay-and-communicate-through-airbnb-directly