Melania was an exceptional host and our stay was very seamless. She went above and beyond with helpful advice throughout our stay and communicated promptly via WhatsApp with any questions we had. The apartment was very clean, lots of AC and hot water which made our stay during the summer very comfortable. The extra laundry machines was an added bonus after traveling in Italy for a few weeks. I can't say enough about Melania and would recommend this Airbnb in the heart of Palermo to anyone visiting the area!