The experience that we had with Domenico was exasperating. There were no instructions as to how to operate his security lock to his unit. We tried to get the door open for more than half an hour until finally his neighbor a very nice lady showed us to operate the lock which was very complicated. Further once we were challenged once more with the Wifi situation of not having the right password that had been supplied by Domenico. We had to call Airbnb in oder to explain to explain our dilemma and to get word to the host who lives in London England. We found a paper in the unit that had a different password and had been amended by hand so that we had to explore various versions of which one finally worked. We wasted at least two hours of our time on these issues which could have been easily avoided by making sure the information provided was actually there in black and white as well as instructions how to operate the lock. To say the least this experience we had not anticipated and basically was very upsetting when you have only a smal time span for this stay. Conversations with Domenico where more about how upset he as opposed to dealing with our situation ( the party who actually was impacted by incompetence.)
In short Domenico made things far worse for us in that we have nothing really to be thankful to him or to provide a positive review. It was a shame that he could not get over himself and constructively work out the issues.