We did not get to meet Frances but she was very helpful, reactive and accomodating with the check-in process, and she provided us with restaurant recommendations in Porto Empedocle.
Her energetic mother welcomed us and showed us around the apartment, which is spatious and well furnished. The place sits on a hill, the beach and the Scala dei Turchi are easily reachable ; although the road winds not too far below, we did not find the apartment to be noisy at all.