The check in was very uncomplicated - communication was good and they were flexible with our arrival.
However, it should be mentioned that the WiFi only works properly in the bedroom and that there is quite a lot of noise during night and some smells coming from the restaurants around.
In General the apartment was clean, but overall lots of details from the pictures were missing (e.g. some decorations in the shelves, soap dispenser) and some of the furniture and surfaces feel/look a little used up.
Overall the location of the apartment is perfect for a city trip - close to Palermo’s sights and food streets. Wonderful Italy also left us with a city map and good recommendations for eating and sightseeing. At the entrance of the whole building a friendly door man made us feel safe and sound also at night.