Staying with Nunzia was not nice!!!
Unfortunately, we have overlooked the fact that this is a private room without any privacy.
Since we wanted to be more to ourselves and we realized that the two of them live in the apartment, we wrote to Nunzia and asked her if we could cancel. She said we should cancel it through AirBnb.
Unfortunately, the cancellation period for the first night had already expired. So our plan was to stay one night and cancel the second night promptly and promptly (to be fair) and vacate the property by 10am the next day.
When we came to the accommodation after a city tour in the evening, Nurzia was already waiting to tell us that she saw that we canceled and that we have no right to be here at all.
I then explained to her that we couldn't cancel the first night, but we could cancel the second. Thus, the first night was paid for and the Uweit night was booked back to us.
So far so good. We then left the accommodation on time by 2 p.m. in the morning and were glad to be gone.
The mood there was not nice and Nurzia reacted offended and threatened to contact Air Bnb.
I told her that the first night was paid for, so we had the right to stay and were out on time. She said that there would be consequences that she would contact AirBnb.
The next day we received an email from AirBnb that Nuzia would claim that we had only moved out after 10 a.m., i.e. 10.30 a.m., and therefore after the deadline.
That's a mean lie to still get the 28 euros.
In itself, the 28 euros are not worth arguing for me, but in this case I am simply appalled by the way Nuzia has done. Especially since we have not used AirBnb before and have apologized to her several times for the mistake of not reading that this is only about a room at the landlord's home.
In any case, she took offense and reacted disproportionately and then brazenly lied in front of AirBnb.
An absurdity!!!
This is not how you should treat your fellow human beings!
So definitely a bad experience, we will be more careful in the future and read more carefully what we are getting ourselves into.