Roberto was really helpful in responding very quickly to all my pre-arrival questions, and was super-friendly when I met him. He speaks English (he is modest and says it is not good, but it is certainly good enough at the very least, and he was kind enough to let me try out my newly-acquired Italian!) His apartment in which I had a room - the Red Room - was lovely, and right in the heart of Palermo. There was a TV and fridge, and a big double-bed. This meant everything was very close by - eating, drinking, the bus terminal, and so on. The room was very nicely decorated and very clean too. I will stay with Roberto again!