Michael was great at communicating before and during our stay, and offered fantastic suggestions for food nearby. The house is located perfectly if you are traveling through Sicily and need a central place to stay in the country. The views from the terraces were beautiful and relaxing. Our group did run into a few issues (i.e. no hot water, the front door lock broke and we were locked out, not the best wifi), but Michael was quick to address all issues and did his best given the circumstances.