The apartment is lovely and close to everything in Ortigia. Everything is a bit smaller than the pictures but it was okay with us. The kitchen was well equipped but the stove ventilator unfortunately didn't work when we were there. The big plus was that the place was so close to the sea and we could just go there anytime we wanted. Roberta wasn't there but we were welcomed by Lucia. She kindly took care of us and made sure we were well settled.