The communication with Simona/Stefi was good because of Whatsapp. Sadly when we arrived at the apartement, we didn't get our booked apartement. It wasn't cleaned from the other guests at all.
Instead of just telling us beforehand that we get the apartement next to the one we booked, she was trying to find excuses (i.e. you haven't booked with air conditioning...which is not right because we took a screenshot of the booked apartement with details and we had air conditioning!) which made me pretty disappointed and angry because we paid 409 Euro for 7 days (which is a lot).
We were almost shifted three times in two apartement.
Although Simona/Stefi tried her best to make everyone satisfied, it is not professional to handle such a buisness when it comes to 409 Euro a week.
Simona/Stefi was a nice person. (She is not the owner of the apartments)