Giovanni and his wife were great host, welcoming us with a huge breakfast and introduced us the Etna area.
Rooms are cleaned, brand new, but I feel the ceiling height is pretty low and feel a bit like "in a box", but we are not in Etna to stay inside all day after all!
We got an issue with our rented car but Giovanni helped us a lot to resolve it, spending his own time, and I can say he is very dedicated to his customers and have a great sense of hospitality.