Simona is a very non-problematic person. She was flexible when it comes to the check-in as well as check-out. Once the washbasin in our toilet got stuck and she reacted immediately so that after 1 hour everything was fixed. The apartment itself is located 5 mins walking distance from the city centre (Piazza Duomo) and 15 mins from the central station. There're local shops within 100 m distance. The internet connection was also very fast. All reliable and I can only recommend!