We all agreed this was the best place we could choose to stay for our vacation in Palermo. Mariella was quick to respond to any needs and eager to anticipate what we wanted and helpful to resolve any concerns and every request we had. Her place was large, tasteful, clean, and comfortable. Everything worked perfectly. Every single detail from the infinite pieces of artwork to quality appliances and hardware made all the difference to make this apartment stand out from your typical vacation apartment, and certainly better than staying in any hotel in this city, I'd imagine. We really appreciated how she would check in every few hours to make sure we were enjoying our stay and to offer help to the fullest extent she could. Our expectations were exceeded in every way!