Emanuela was good to deal with, prompt and communicative. We were greeted by somebody else (a member of the family?) who was friendly enough, but somewhat disinterested and there was some confusion about our booking. The air conditioning worked well, but the room was basic and didn't really resemble anything from the photos. Neither did the pool, which was green and uninviting. That all said, it is a quiet spot and a short drive from the wonderful Syracuse, I'm just not sure it is good value for the price.