Claudia is very nice and was helpful from the start. She replied very fast and helped with all our questions. Since we travelled during the pandemic the situation was a little difficult and we understand that not everything is up to the regular standards.
The apartment itself was clean but a little dark. The big value of the Airbnb is the huge outdoor area. A wonderful garden with outdoor kitchen and a lot of space to relax. While we were there the pool was closed.
Since the apartment is in the city center it is a little noisy.
On a side note: We unfortunately can not reccommend Alessandro as a tourguide for Etna. He was reccommended to us by Claudia but the tour was highly overpriced and everything he offered, we could have done without a tourguide for a lot less money.