The apartment was great - very clean and well decorated and in a fantastic location, within walking distance of all the main sights. Deborah was very helpful and easy to contact - sadly she was in Germany during our stay, though we were looked after by Mrs Rosella who was equally helpful. Deborah also allowed us to check in very late in the evening and check out at 5:30pm which was incredibly helpful - I would definitely recommend this apartment to anyone staying in Palermo! :)