We stayed in Alessandra's apartment from 16th-19th March 2016 and she couldn't have been more helpful and welcoming. One thing to note: the contact phone no. given on the site didn't work, so check with her before you arrive that you have a number that works, to fix a meeting for keys. The apartment is simple but has everything you need and is in a beautiful part of Ortigia, with supermarkets, shops and restaurants all within walking distance. Alessandra went out of her way to make things easy, and met us at a prearranged parking place so we could walk to the apartment together while her son transported the luggage. She even organised the rental of a digital piano to the apartment for my pianist husband, who needed to practise for a concert, and was very disappointed when we had to leave a little earlier than expected as she had planned to bring us some special Sicilian sweets to bid us goodbye. We would love to return!