As a former Airbnb host myself, I understand the impact of bad reviews which is why I'm reluctant to give a negative review, but I feel the need to report on my experience here. Hosting on Airbnb is simply not for everyone. A very crucial skill for a good host is solving misunderstandings with guests in a polite, calm, and thoughtful way; unfortunately, the host only created more misunderstandings with the way they approached our situation and soured what otherwise would have been a good experience. We had a disagreement and although we wrote to them in a calm manner explaining where we were coming from we were repeatedly dismissed without consideration before being blatently called unfriendly and rude by the host. I fear this host may often assume the worst in other people rather than trying to understand what's happening when there's a misunderstanding and may have a tendency to read things that are neutral as much more negative than they truly are.