Caligero was a genial host, but a very busy man, with seven B&B's to organise from his office. I had no directions to find him, but he was at the office to meet me, and the apartment was nearby. He didn't offer to carry my case up the steps in the street. The apartment itself was fine, but because breakfast was at a nearby cafe ( coffee and a pastry) there was nothing provided for making tea or coffee in the apartment. Indeed, when I asked about water, Caligero just said 'Supermarket'. This is the only Airbnb apartment in my travels which has not provided the basics. Indeed many go much further to ensure that you feel at home. The wi-fi problem was not resolved in my two day stay. I was able to find a restaurant to use the Internet. On the morning I left, Caligero's office was closed, and I had to find a neighbour, to return the keys. Not ideal.