Anna was fabulous. She was in contact throughout the process, and made arranging for check in very easy. She and her husband took a lot of time to show us the whole apartment, make us feel welcome, and make some suggestions for our visits to Mondello Beach and Palermo. The apartment is amazing --- very, very spacious and grand. The photos give a hint of it, but seeing it in person is very impressive! And the view out to the water is beautiful. There is a gated parking lot in back, which was very useful to us as we were driving. We only stayed one night, but thoroughly enjoyed it, and Anna was a perfect host.