Bedbug-infested - beware! The villa's exterior shows well, pre-arrival communication was good, and the on-site manager went out of his way to accommodate us. However, the interior is shabby, there are maintenance problems like a constantly running toilet, showers that spill onto bathroom floors, doors that can't be closed without sticking shut, and locking guests inside. What cannot be excused was a severe bedbug infestation that left 2 guests with welts over their bodies and 14 more guests who now felt unsafe. Once we identified the source of the bites, evidence of a long-term infestation (their casings and excrement), could be seen on the walls behind pictures and on the wooden bedframes. After being alerted with photo documentation, the owner stopped responding to direct communication. We scrambled to find a hotel and lost a travel day due to taking precautions to disinfect clothing and luggage. 16 people were impacted without any reply, apology, or compensation from the owner.