Nice place, really well located, and in general everything is comfortable and clean and everything else that matters.
Check in is super simple. There's some website that you enter a code into to unlock the doors instead of getting a key which means it's all kind of smooth and you don't need to meet someone. Like personally I would prefer a key but it works fine, though does add a bit of extra danger to your phone dying or running out of data.
Eugenio was really helpful and allowed us to leave our luggage in the flat, which was kind.
As other reviews mention, there is a bit of a vibe that this was all redecorated about 4 years ago and had some fancy photos taken, and it is now a little bit tired. but really this just means the odd bit of paint that needs touching up rather than anything major, and personally I didn't mind this at all- it's still a nice place to hang around in.