Martina gave us a warm welcome and explained all the facilities clearly. The apartment itself is super comfortable for several people, we were a group of six and didn’t feel cramped at all. The wifi worked perfectly and we had all the house amenities needed for a comfortable stay. The kitchen is fully furnished for cooking if you desire and it was a treat to have a washing machine as well. All the bedrooms have a beautiful view of the harbor and are equipped with heating and AC units. We were able to walk to all of Palermo major sites. The building has no elevator which is very typical in Italy and was not a problem for us, but might be something to consider if you have issues with stairs. Martina was thoughtful to bring someone to help with our bags when we checked in. All in all it was a wonderful stay! Would definitely book again when back in Palermo!