Flavia’s Place was a very clean, large and nicely furnished apartment. Shortly before our stay, Flavia had installed air conditioning which was a thoughtful but necessary addition as Palermo is very hot in the summer. She was quick to communicate and her mother, who met us to check in and check out, made every effort to be welcoming. We had a few issues during our stay regarding the air conditioning which, when not emptied every 48 hours, begins to leak, but once we understood this it was fine. Twice during our stay the electricity turned off but in both cases Flavia sent her mother or her husband to come round promptly and fix the issue. In addition, after we left Flavia informed us that she was installing a new electrics system to the apartment and so these faults should not be a problem for future visitors. There were a few necessities missing from the apartment, for example an oven, chopping board and wooden spoon, but this was not a major problem and the rest of the amenities provided were of a high standard, including shampoo/conditioner/shower gel. While the flat can be noisy at night, this is explained by its very central location - it is walking distance from all of the best attractions in Palermo. We thoroughly enjoyed our stay!