We didn't had a chance to meet Francesco, but he was very responsive and helpful over the messages. Flat is clean and exactly what you see in pictures. There is a lot of stairs, but totally worth it to climb, amazing views from the balcony and probably you couldn't find better location. Everything is just stone throw away. There is a nice touch with a suggestions board, where Francesco suggests places to eat and services. We really enjoyed our stay and would recommend that to others. Thanks, Francesco!