The location of the apartment is excellent - close to all amenities and sites of interest. Communication with Germana was excellent too, with no problem meeting up for check in. Everything in the apartment was spotlessly clean. However the stairs up to the apartment were extremely steep. Inside the apartment there was no comfortable communal seating area and there were steep steps into both bathrooms and in to the kitchen area - a little unnerving if any guests were unsteady on their feet. There was a large terrace but it was too hot to enjoy during the day being in full sunshine. Some umbrellas would have been useful. Initially, there was a shortage of cups and no filters for one of the coffee machines. We also found that there was not enough hot water for four of us to have showers in the morning. Germana quickly supplied us with cups and pods for the alternative coffee machine but advised us to be sparing with the water. There is a washing machine but it kept tripping the electricity which, in turn, caused the internet to drop and there was no drying rack so clothes had to be draped over chairs to dry.