Roberta and Alessandro provided us with tips for getting to the apartment before our arrival in Palermo, and at check-in, Alessandro provided helpful information about local restaurants, public transport, and sites of interest. The apartment has a pleasant terrace and a nice bedroom space with great air conditioning, which saved our lives in the heat and humidity in Palermo in the summer. That being said, because of the staggering heat, we found the walk to most destinations a bit further than would have been ideal. Travelers with heavy suitcases should also be cautioned about a narrow staircase that leads up to the attic from inside the apartment - though the building itself has an elevator. Other than these minor issues, it was a great value for money.