I stayed here with my wife and 2 year old daughter. The apartment is clean, modern, and very well located. Daniela was very helpful in arranging our arrival and loading our bags in (there is an elevator, which is great if you are traveling with stroller or lots of bags). She was also available for any questions we had throughout our stay. Some reviews mentioned noise: all of Ortigia is a little noisy, but we found that closing the external shutters, along with closing the windows, more than enough to ensure a good night’s sleep.