Emanuela was a fantastic host, very friendly and very quick at answering any queries.
We also had a late flight into Palermo from London but she arranged for someone to meet us at the apartment, which was great.
The apartment is spacious and has a great balcony with a fantastic view. It is also great for catching the sun.
It is located in a very lively area, with lots of bars just below the apartment and a maximum of 20 minutes walk away from most of the main attractions, including the bus and train stations.
We had a couple of logistical issues, for example we didn't have hot water until the second day as it wasn't made clear how to turn on the gas, and had to wait for Emanuela to come round a show us – which she did very promptly.
The shower in the upstairs bathroom also leaked into the kitchen downstairs, the fourth bed wasn't made up even though we had specified we had four guests, and the electric went out for a brief period one evening.
Other than these minor issues we had a wonderful stay.