Sissi was a very warm and caring host! Polizzi Generosa is not an easy place to navigate by bus on the off season when you don't speak Italian! But despite us speaking no Italian, Sissi tried so hard to help us with information about the bus and trying to find us a car pool - and then helped us again later when our bus didn't come and we needed to find another way to travel! She made so many phone calls for us to try and sort everything. She also provided a great breakfast with fantastic coffee and jam. The room itself was stunning - kind of gothic, old and atmospheric, with these beautiful dark wood cabinets. She had two adorable cats too. It's a really good location in a historic medieval town with a lot of heart and warm, friendly people. Our only difficulty was phone signal is bad in the town so we needed the WiFi, but the WiFi was not working, but we couldn't actually explain that because we didn't speak Italian - so kind of our fault for being terrible Brits with no language skills.