Experiences and reviews like these are awkward. The stay was both good and bad.
The property itself was cool. Location was excellent. Experience (issues aside) was fun and unique. We experienced several issues during our stay that really took away from the experience.
Checkin help and communication was bad. I tried to explain that due to extraneous travel circumstances, we were there early and wanted to see if we could checkin early or not. We just wanted a “yes” or “no”. My partner is pregnant and needed accommodations. If they would have told us “no” early checkin, we could have gone somewhere and paid for comfort till then. They just strung us along via text for hours and hours.
After checkin, we discovered the AC in the bedroom didn’t work. Again, not great for a pregnant woman who is used to sleeping in lower temps (AC was part of the reason we paid for this property specifically). I probably spent 2 hours total acting as their on-property troubleshooting technician only to be told that they can’t do anything about it and the previous travelers didn’t complain. Couldn’t open patio door for a breeze either because the screen was broken.
Finally, so many things were broken. My partner locked herself in the bathroom because the door handle was missing. The washer didn’t work (again, chose this place for this feature as well). There were no trash bins or bags. The front door handle even came off for no reason.
I’d say with everything fixed this listing is a good value. With everything broke it isn’t.
The host is a management company. While the people were human and fine, you get all the negatives that come along such as: they aren’t in-tune with the property so there’s maintenance issues and unfamiliarity, sluggish response, they can’t/won’t fix issues during the stay, they add to the base cost of stays for travelers etc.