Lorena's apartment was great! It is in a perfect location and the two balconies were fun to wind down on. Lorena was very accommodating when we requested to drop our bags off before the official check in time. We met her father, Bruno, who was super friendly and extremely knowledgeable. The air conditioner worked great and the apartment has everything you need. We loved walking around on the island of Ortiggia and Lorena's apartment is a perfect base. We could not have asked for a better experience! Five stars!