Ruggero was at the apartment when we arrived to meet us and show us round. He gave lots of good recommendations about where to eat, what to see/do and other helpful tips like where and which bus to catch to go to the beach. He showed us around the apartment, gave us the wifi code, showed us how to use the aircon etc. The apartment is as it is on the photos and the description. It was quirky, clean and in a great location. Ruggero was a great host, our flight wasn't til 21:00 so he let us keep our luggage at the apartment which was so helpful and allowed us to make the most of our last day in Palermo. Would definitely recommend should you find yourself in Sicily!