Francesca is very nice... she was always available and gave us good recommendations for restaurants and trips. We have been there for a week. The appartment is lovely, the terrace is great! The flat is well located - close to the sea and you can explore all sights on foot. Good restaurants nearby. The street is very quiet with a friendly neighborhood. We loved the Kalsa district - it is very authentic - not so much touristy. I would like to stay there again if I come back to Palermo! Highly recommended!