I booked this apartment because it has 2 bedrooms for me and my sister, when I arrived one bedroom was locked.
The host had asked (a day before check-in and a month after booking) if we wanted the room with single beds or a double bed to which I answered single beds. We were not aware this meant the room with the double bed was going to be locked.
The room with the single beds appears smaller than the other room on pictures and without the other bedroom there was no closet or ceiling fan, even though both were listed as present amenities.
There was also very little space for our luggage in the bedroom and I had to use the living room when looking through my (admittedly very large) suitcase.
The host was not present during check-in so we could not immediately resolve this and after contacting the host we were informed that opening up the second room would cost extra and the host was out of town.
After some discussion the next day of our 3 night stay the host said they would try to reach somebody to open the room.
They were unable to.
This was in part a miscommunication as the host does not speak any english, they did however also simply not honor their listing as it did not state that two guests would only be able to use one of the two bedrooms.