We had a wonderful stay here and have no complaints. The flat is located in a characterful, historic neighbourhood (the oldest in Palermo), within walking distance of many excellent restaurants and bars, and a few local grocery shops plus Carrefour, but otherwise quiet at night. Everything we could need was available - coffee maker, cookware, dishes, kitchen and bath towels, bath mat, extra pillows, clothes drying rack, etc. - and we really appreciated the list of points of interest to the tourist, including opening hours, entry fees and distance from the apartment, along with other maps and information on the table and (if you need more help, the Tourism Office is a few minutes walk away). The balcony provided enough cool air during the day or night (being from Holland it was very hot for us!) but the air conditioner also worked with no problems. Simona and Alessandro were very quick to respond to and anticipated questions and concerns even before we arrived and throughout our stay. (All hosts should be this attentive!) We had a last-minute request for taxi service for which Simona recommended an honest and professional driver (thank you, Lorenzo!). We would stay here again as we love Palermo and the surrounding area. Grazie mille, Simona e Alessandro. Alla prossima!