We had a very nice stay at Graziana's. Stunning location and view at the sea and Etna. We locked ourselves out of the house and Graziana was there within 15 minuten. Perfect communication. The only downside is that when it's cold inside, it's not easy access to heat the house (there is an airco/hearing in the bedroom but the warmth doesn't transfer to the kitchen/dining area). But overall we had a very nice experience!