I stayed in the apartment last summer and it was nice - now it was winter and not so nice. I really want to write positively about apartments - but I felt I was very bad treated.
As I often get a cold - I specifically asked if the apartment was hot enough here in winter and if they could warm it up before I arrived. Luca said the apartment was very hot and it would be so when I arrived.
I arrived to a VERY cold flat, one turn-off heater was there with gas, It didn't work and smelled of gas - and there where no gas alarm in the apartment. I went in contact with Luca, he said it took half an hour to warm it up.....I waited 3 hours - still 10 degrees.
I never met Luca - but after three hours, a man came, with a little electric heater - again I waited still cold. I went to a hotel nearby - and said I would return next day and stay I returnede and they haven't done anything to heat it up. I think they where rude and said to me it's not a hotel and you have four heaters - well only the smelly gas heater that was dangerous and a very little old small electric heater worked.
I felt they didn't do anything.
I ended up staying in a hotel paying much more - I asked to get money back..but after 14 days I haven't seen them yet.
Go there in summer - in winter not.
Small things as there was no gas on the stove and you could not close the door to the toilet I could have lived with.