About the location:
We stayed from Friday to Monday. There is a bar downstairs, so the concert goes on until 12. I don't care about the noise and my friend has a hard time sleeping. If you like nightlife this is a good choice. There are restaurants, supermarkets and pharmacies nearby. Very convenient.
About the facility:
We couldn't shower half the time we were here. We spent the night receiving the repairman. Luckily my friend speaks Italian and she assisted the repairman in fixing the water heater. wifi sometimes doesn't work. We got a spare router on the last night, which delayed a few things but finally solved the problem.
About hygiene:
When we arrived here, we were confused by the strange smell in the house. Clara said it was the smell of cleaning tape. However, the taste remained after a few days. We ended up finding a trash can in the living room that wasn't cleaned, the smell was unbearable and there were lots of little bugs. Clara apologized for the unpleasantness and refunded 50%.
However, something unpleasant happened again when we left. The cleaners had a very bad attitude, got mad at my friend and didn't allow my friend to speak. She accused us of leaving too much garbage. However, we left with all the rubbish in plastic bags. All utensils were washed. Also, when we checked in, Clara told us that rubbish could be left in the room instead of being taken away by us. Although we are Asian, my friend speaks fluent Italian and she understands the accusations of the cleaners.
Even though we encounter some unpleasant things, we all communicate actively. We also never said rude words. I don't understand why the cleaner treats us like this, she lost her temper loudly. Is this because we used to complain about the smell of garbage? Or because we are Asian? In any case, this is unfair treatment.
Clara is a great person, she always responds to messages promptly and actively communicates with me. If the cleaners didn't lose her temper, I would give a good review. But I have to speak the truth now.