We had a really good time in Palermo and the apartment is located in a wonderful area of palermo city center. Still, I think people might have wrong expectations when booking this AirBnB due to mostly exclusively positive ratings. So here are some things you should expect as well:
If you come in winter, be aware that the house is very cold. You have a heating system in your room, but the kitchen and the bathrooms are very cold and unfortunately there is no way to warm them up. Besides, there is no personal contact with anyone from „Casa Gioia“. One the one hand, it is comfortable and nice to have the possibility to check-in and check-out by yourself whenever you want. On the other hand, you do not get any introduction to the apartment and have to discover everything on your own. We didn’t experience it as very welcoming. One evening the gas in the kitchen didnt work at all and we never received any response how to fix it. So we had a kitchen, but the only evening we wanted to cook something, we couldn’t use it. In general, it took always very long until requests were answered. Although it is not the owners‘ fault, be aware that you share everything with other people and with some bad luck the toilet always looks a bit shitty. Nevertheless, we enjoyed the amazing position of Casa Gioia and Palermo left us breathless.