After 10 years of using Airbnb this is the worst place I’ve seen. We took 1 look at the room and the building/entrance and walked out immediately. We were in the room for 5 minutes and left to get a better place in the area. Host and airbnb refused to refund us so paid for 2 airbnbs during our time in Palermo. Don’t trust this “aircover” nonsense airbnb has. This room may be the last air bnb we use. The host didn’t have our booking and would not tell us how/if we could check in. Until I called her close to check-in time in the afternoon. She sounded asleep and unsure there was a booking for the room. Finally started texting us and after giving us the wrong address twice and came to meet us. There’s no balcony and there is dust literally everywhere. Its also not on the main street. Its down a dark alley and the building is covered in corrugated metal. The window is looking directly into another building about 5 meters away and it also covered by scaffolding. Avoid at all costs!