This is a very high tech apartment in the heart of Ortigia. Lucia met us and was most helpful in solving an issue with parking. She was most gracious and helpful. The place is filled with light with spectacular views, from all sides, of the bay and the city. The location could not be better-a few minutes to the main Piazza and many good restaurants. The main floor was well-equipped and comfortable. We had the same issue with the hot water as described by many other reviews. The main thing for potential renters is that high tech in this case means high agility. The apartment is on the fourth floor-no elevator. The upstairs portion of the apartment can be difficult to negotiate. The stairs are steep and unlike anything I have encountered. The bath and bedroom have multiple angles and low ceilings which could be a problem. This is not a criticism of the design-just a word of caution for those who many not be as agile as others.
For location and stunning views- this is the place, but is may prove a bit challenging for some guests.