Orazios house is really great for families! The household is really well equipped, especially washing machine and dishwasher come in handy and make a relaxed holiday. There are all the little things you need everyday, dishwashing detergent, kitchen towels, salt, sugar, even an emergency breakfast for the first morning. The childrens room is beautiful and very well equipped, our 3yearold found a lot of suitable toys, but there is also a lot for older kids. There are two single beds and a crib in the room. The garden is really beautiful and perfectly maintained, there are two nice deck chairs for the parents, a swing on the olive tree, lots of balls, a tricycle and a mini-4-wheel-vehicle (the kind for 1-year-old kids), a small slide, a small teeter-totter. The terrace is huge with a big table, there even is a grill.
For bad weather conditions (yes, we had rain), there's a big couch, a TV, WLAN, many books in English.
About communication: we found a great way, Orazio understands English, but is a little rough in speaking, I understand Italian, but speak very roughly, so we had a nice language-mixture-talk. He is very welcoming and helpful, if there's any problem.
We only had one little hickup, one time the hot water didn't work, we wrote a message, and he came by quickly, turned on a button again, which apparently spontaneously turned itself off, showed us how to do it, but it didn't occur again.
It was a great stay and we would recommend it to everyone!!!
P.S.: One hint, because our travel guides were too short about the Etna topic: it is also a great trip just to drive up to 1900 m and walk around the Crateri Silvestri - you don't have to go all the way up to the top, which is expensive and not suitable for small children. The walks around the (sleeping) craters is no problem for kids and it's very "volcanic" already.