Valentina's mother was really friendly and welcomed us when we came. Unfortunately, the promised parking lot was not available because the gate didn't work the whole time we were there. We had a rental car and were quite scared because we had to leave it in the narrow road in front of the house. But besides that everything was great. Communication with Valentina was easy because we could translate everything as we only texted. We did not meet Valentina in person. She recommended and booked for us a great tour guide, Darío, who showed us Mt. Etna which was totally fantastic! Her mother made us tea and cookies, very sweet. We would highly recommend staying there!