We met Fulvio right outside our cab and he helped us with our luggage to the apt. The apartment is huge and in a very historical part of Palermo, close to great restaurants and cute shops. Really beautiful. Claudia left us fresh fruit and bottled juices and a tray of candy for our girls, which they loved. We ended up buying two bags of the candy at Palermo airport on our way to Naples. They were so kind and lovely, so warm and welcoming. We really enjoyed staying there and would stay there again in a heartbeat. Palermo is stunning and made extra special by two wonderful hosts.