Alessandra is a gentle, friendly, fine person; she was very competent in her way of offering all the confort and information needed for a good vacation: we had a complete list of the best trattorias and restaurants in Ortigia, a list of things ons has to do in Siracusa, free wifi, a very nice, big, perfectly dotated flat inbest position , expected us with water and a bottle of wine! Thanks again for a beautiful holiday!