Great place to stay. The room is spacious, tastefully furnished, and in a great location - seconds from a glorious sea view and very near all the main sites and restaurants. Being at street level didn't bother us at all, especially as the room is such good value.
Thomas was very welcoming and helpful, giving us lots of recommendations.
There's also a friendly little salumeria, just a couple of doors up, that does great and cheap panini.
Ortigia itself is simply stunning! Incredible architecture, cool bars and restaurants, and surrounded by beautiful, crystal clear, sea.