Innocenzo and his wife are truly wonderful hosts. We had to leave our last place 3 days early due to no heating/hot water and they accommodated us and let us check in at 10.30 pm. They also let us check out at 4pm because no-one was coming after us but I am sure it was an inconvenience to them. They are both very kind and respond immediately to any problems. Their apt is great, tall ceilings and lots of space right in the historic district so you feel you are part of Palermo life. We hope one day to stay again. I throughly recommend.