Anna did not make any effort to communicate or set up check in, then charged us extra to use the sofa bed, even though it was clear that we would need both that and the double bed. I've never had an experience when a host charged extra for a bed, especially in the case that they had a warning ahead of time. Glad we only had to stay one night because there was also no heat in the house. Only good part was she gave us a good dinner recommendation. Would not stay here again.