Truly a magical place to stay! Gabrielle was literally the epitome of customer service. He was so helpful and kind and always wanted to make sure we were taken care of. We took our 2 year old dog and she had so much fun as well, we had requested a room with immediate grass access, and our room was perfect!!! We got delivery multiple times and Gabrielle even brought us forks/knives/plates to enjoy our food. He even helped us order over the phone, since we don’t speak Italian. The breakfast that was provided was so good, the croissants, OMG! The fresh OJ was out of this world. I truly appreciate all of their service they provided and will definitely come back during the summer, the pool was open but it was cold and rainy when we were staying there, can’t wait to use it in the summer time! Thanks again for the generous hospitality everyone provided :)