We stayed here as two couples, the apartment is lovely, clean, bright,and very comfortable. Its located in a really nice residential area, you can walk everywhere in Ortigia from the apartment and I wouldn't hesitate recommending this place to friends and family. The terraces are a real asset, there are 3, one with loungers, another with outdoor dining facilities, and the smaller one great for drying clothes. The kitchen has all the equipment needed if you want to cook and eat in, we did this one evening having bought fabulous fresh produce from the daily market which is 5 minutes walk away.
Alice who met us when we arrived was really helpful, she told us everything we needed to know about the place, and had a local map already marked up for us with great restaurants and places of interest.
I would also like to thank Andrea for all his help - we left a mobile phone behind in the apartment but didn't realise until we had reached the airport. Andrea found the mobile phone for us and sent it via courier to the UK the very next day.