The apartment was nice and clean, we had only two problems. We felt the street was a bit loud, even with closed windows, but you can get used to it. And there was some problem with the water pressure, it was really low, but Roberta was really kind and helpful and she sent a guy who fixed it. Roberta helped us with everything we needed, and every 2-3 days she asked us if everything was alright. Roberta was really helpful if we had any questions (like public transportation from the airport, car rental advices, where to buy stuff, etc). In conclusion I really recommend her place.