The host (Chiara) met us at the door and went through a map of the area with us, and showed us where we could go to eat, shop, grocery shop, and do tourist things. She also gave us a gift of nice pastries and made sure we had cold bottled water in the fridge. We are a family with two young children, and Chiara went out of her way to set up for the girls toys, dolls, markers, coloring books, and puzzles that they could use during their stay. That was such a delight for the children. Meanwhile, I appreciated the high-speed internet service in the apartment. The two full bathrooms were perfect, the clothes washing machine worked great, and the air conditioning worked great too. The kitchen was well equipped with a nice espresso machine and a dishwasher. We were extremely comfortable in the apartment. There were also children's DVD cartoons and Disney movies in English that the children enjoyed watching. Thank you, Chiara! This apartment is great for families.