This is one of the most beautiful terraces you can find in Palermo. This is my 4th time here and I loved staying here. Be aware it is LOUD at night, but if you relax on the terrace you will find total relax. The sunsets are fantastic.
Make sure to take ear plugs for night as the music is 24/7. Don't go to the local bars here at night, go further out. However I always felt safe walking past. Ballaro in the day is just the best place you could be in my opinion. I've stayed in this area twice now.
Communication was wonderful, one of the best I've had. I didn't read all of the instructions properly so didn't take the bins out or clean the apartment before leaving, which made me feel so awful- sorry again for not knowing this! I had thought cleaning was included.
Giovanna sends lots of extremely helpful imformation. Take time to read it all so you can follow instructions. Read the handbook when you arrive so you don't make the mistake I made, because Giovanna is absolutely lovely!
Giovanna arranged a taxi for us the morning we left, this was well worth it and extemeley helpful. She also gave some suggestions of where to eat. This is a beautiful apartment in the centre of the action!