While we really enjoyed the apartment’s bright and cheery decor, light, and smart TV, when we arrived though the apartment was extremely cold and had no hot water so the host walked us through checking the heaters and turning on the heat and hot water via text messages. While we were able to get the hot water turned on and the two wall heaters working, we had very limited hot water during our stay (not enough for 4 family members, even taking very, very short showers) and the second floor was very warm while the first (main) floor of the apartment was quite cold. The host did have blankets so we used those. The apartment is in a great location in Ortigia close to lots of restaurants and bars. During our stay, we could not park on the island br a use of ZTL restrictions, so we parked in a pay lot across the bridge from Ortigia. The building is very quiet. The beds (1 queen, 1 double and a twin day bed) were comfortable and the apartment contained a Smart TV for logging into your Netflix account. WiFi was available throughout the apartment with a good signal. The apartment was good for a short stay but the hot water issue would not be ideal for an extended stay.