We are an older couple, and my companion suffered a knee problem during our trip, making walking, especially on steps, very difficult. Paola was very understanding, and arranged transportation for us from the station. She also showed us the upper entrance, which dramatically reduced the number of steps we had to take to get to the apartment. With her help, we got off to a good start, and were able to enjoy our day in Catania.
Although the apartment is on a main street, it is very quiet (when the windows are closed). The room was clean and large, and the high, beautiful ceiling added to its charm. You just need to be prepared to climb a lot of steps to get there from street level.