The place was very nice! It was clean and tidy and really looked the way it does in the photographs. The problem we faced was we thought that we were locked out and had to have Melina send someone to come help us with the door. If you are traveling from the U.S, you might not understand these door locks and without someone meeting you there to show you how they work, we got locked out before even getting all of our bags inside. Regardless, the way to do it is all the way to the left! Turn it counterclockwise up to 4 or 5 times and then once it wont spin any more, simultaneously turn key and push the door. This is for the second out of the three doors... The first door you will have to call to get buzzed in and get your keys from a lockbox but once you have those keys know that you no longer need to rely on your phone to buzz yourself in every time and instead you have a physical key.