Staying at Charlotte's house has been great. The apartment is just on the oposite side of their own house but privacy is assured. Charlotte was very welcoming, as her husband. She gave us a lot of information of Dos and Dont's at Syracusa, information that we found very helpful.
I recommend everyone to stay at their house.
Keep in mind that the house is not in the downtown, great if you are lookinf for a quiet place.
Having a car is recommended.