When we arrived at the place, we noticed that the towels looked used. We then spent the next 35' trying to convince the host that we needed new ones. After making us search the apartment as well as another one that he manages upstairs, the host gave in and said that he would send a cleaning lady to bring us new towels. When we inquired about the time that the lady would arrive, the host became angry and rude. We left the flat shortly afterward and booked another place. Can't recommend, unfortunately.