Gianni is an absolute amazing host, the best we've had- he went above and beyond to make sure we had a comfortable stay. He knows the better places to eat and drink in Palermo- the better wines. His recommendations when it came to bars and restaurants were spot on!!! He sent us all the train and bus information on traveling to nearby towns - even booked us a taxi to the airport. The apartment is located in a bustling neighborhood - the Ballaro market is literally just steps away. It's safe and really well maintained- would happily stay there again. Highly recommend.