We stayed at Elvira's apartment for 5 nights. We never met Elvira but her son Andrea came to welcome us. We also had a nice day with him in Etna as he works as a guide. Elvira doesn't speak English, so I had to translate everything in google translator, but we managed. She stayed in touch with us during a whole stay. Apartment was clean, close to the city center and main attractions. There is a nice bakery close by and street food with horse meat. We never tried, as me and my sister are vegetarians, but it can be nice for some people. We really enjoyed this place.