Mauro made such a difference at the end of a hectic trip from Catania to Palermo in 6 days! His communication regarding our stay was impeccable, Mauro stepped in and effectively enabled everything to run smoothly whilst we were in Palermo. From picking us up from the train station to ordering a shared taxi for us to take us to the airport the next day. We weren't there for long enough, but we were impressed with our experience of Palermo hospitality. We only got to have a quick look round the city which felt like New York after the peace of the mountain villages we had been to previously. The apartment is right in the middle of everything and was surprisingly quiet on a Saturday night considering it's location. I had a great sleep in a comfortable bed, the shower was a joy and the best of our stay in Sicily - these things become important when you have been on the road for 6 days. The kitchen had everything, including coffee, sugar, water and milk and even though there was a few flights of stairs to climb and we were tired, we managed them well and it was good to know that we could navigate our way back to the familiarity of the square were the apartment was, it became our landmark as we had no time to get lost on our quick tour of Palermo. Hope to be back. Thanks again Mauro. Paula, James and Jack.