This was the first time we had used airnb so were unsure of what to expect.
However, the bar has been set VERY high.
From the initial enquiry about Anna's two properties (she has two properties in her grounds and we required both as there was 8 of us) I was reassured of the organisation and reliability of the accommodation as she was so quick to come back to me. And clear. Considering Anna talks fluent Italian and me English, there was no issues understanding details, she won't admit it but her English is fantastic :) (And Gaetano's too!)
There was concise and clear communication also in the days leading up to our stay.
We arrived by train into Catania and Anna & Gaetano not only collected us from the station, but also dropped us at the airport the next day.
When we arrived at the accommodation we were over the moon. The property was super super clean, and homely. We were made to feel so very welcome. They have a beautiful swimming pool which the kids absolutely loved. And the gardens were beautiful. One of the 'apartments' had a fully functioning kitchen, and we cooked in the evening and ate in the lovely garden. All of the party (including the kids) commented on how comfy the beds were too!
And the air conditioning was a life saver.
Unfortunately we were only here for one night. However, we travel to southern Italy a few times a year (we use Catania airport then get the train over to Italy), so have already said on our next trip we will most definitely make our stay in Catania longer as we all loved our stay so much.
I genuinely can not think of ONE thing that could be improved. 101% satisfied.
Many thanks Anna & Gaetano. We hope to see you again very soon.