Silvana was really welcoming, came to "rescue" us due to the access in Ortigia could be "tricky" if you are not local. Also she helped us to arrange for us a private parking really close to the apartment because to find parking in Ortigia is almost impossible mission.
She had cold water in the fridge and fresh fruit for us!
Also it was possible to leave the luggage the last day during we did the last shopping.
The apartment was exactly as the pictures showed and the location it's just perfect!! 2 min to the sea!!! Definitely a perfect place to enjoy of this amazing city!