Annalisa was so kind and responsive. Our flight to Sicily was delayed by an hour and a half and we ended up arriving wayyy past midnight.
We had an issue and had accidentally broken the key, at 3:00 am I messaged her to let her know and she was so kind to respond quickly and come assist us. I have never had such a kind and accommodating host.
Let me tell you, we didn't ask her to come nor did we expect her to come due to the fact it was soooo late. She came immediately without hesitation. This is definitely the best host I have had to date. We are so humbled and grateful for her kindness, hospitality, and assistance.
Not only that, she provided very clear instructions on how to arrive at her apartment from the airport.