I have been a user of AIRBNB since 2014 and I have had great experiences but staying at Casa Di Anna in Palermo has been the most rewarding experience till today.
I should first state that Anna's apartment it's not a common apartment, it is a luxury superior apartment, and if starts should be applied to AIRBNB apartments, Anna's should get 5!
First, the location is unique, you will be at the center of Palermo, close to everything you need to see and do in the city. Very quite and safe neighborhood. The apartment is located at an old treasure building totally restored and updated to all the modernity that there is.
Arriving to the building's beautiful lobby, you will find an incredible modern elevator that will take you to what I will describe: paradise on earth.
Big apartment distributed in two levels, full of windows that will bring all the light that you want to. Totally modern apartment with all details needed to feel you are in a very special vacation. Two bathrooms with high tech showers, bedrooms with wonderful beds and mattresses, and space to place your belongings for months. Exquisite bed covers, towels, even bath robes!!!!
Kitchen perfectly equipped with anything you need, with high quality china. There, Anna left oranges, lemons and other fruits, water, beers to welcome us. We did not need to go to the local market to get all the basics and more.
Living and dinning room area are exquisitely furnished and decorated. Great beautiful floors and art work on the walls, extremely powerful and reliable WIFI. But all of the above mentioned will not be possible without Anna and Giovanni.
They were totally professional, reliable, fast and accurate since minute one. Always available to respond any question before arrival, accommodate to our check in and check out hours. Anna herself welcomed us with a genuine invitation to enjoy her beautiful apartment but not only that, she had prepared for us a list of places to eat, that every guest should consider as we did. We agreed with her 100%. That definitely made our staying in Palermo even more special every time we were going out for breakfast, lunch or dinner.
We will definitely return to Casa de Anna to enjoy Palermo and her hospitality.
NOTE: On our departure day when we closed the door of the apartment we forgot to take the bag that had all our documents, passports, plane tickets. It was 5 in the morning on a Saturday with an 8 o'clock flight to catch.
I called Anna and in 20 minutes she and her husband were at the apartment with a new set of keys to open the door. We did not miss our flight and we will be eternally thankful to her quick response to our emergency. THANK YOU ANNA!!!!