Very average. The apartment was clean but a lot of things were missing. The heater in one of the rooms didn't work, there were no pots for boiling water (no kettle either), the blankets were too thin and a bit too cold for November. The host said that there was no sugar in the apartment because of covid but we've visited plenty of places in Italy and places rated worse than this and they had sugar in sealed bags. The host only seemed to care about the fact that we leave extra money for city tax which she clearly texted like 3-4 times. Bit annoying and other places have this included in the price.