Fabio had excellent communication, very fast and thorough. His father was very nice, explained everything (in Italian/German) and even drove my car down the steep driveway for the first time. The house has fantastic views right on the ocean with private access via stairs, a gate, stairs, wood platform, and rocks. Lots of stairs from where you park the car to the ocean (not a problem for me, but maybe for others). There IS a full bathroom inside the house, as well as 2 steps outside the house, and the outdoor shower. Many of the other views said main bathroom was outside, but we enjoyed both bathrooms! They left us a bottle of wine...grazie. His mother helped us check out and was very nice (and spoke English). Grazie mille as we had a wonderful time!