Prior to arrival, marjolein was easily reached and communication was excellent. The directions from the bus terminal were great. Be aware that the apartment is a third floor walk up and if you have very heavy luggage, this place might not be the place for you. That being said, the apartment was clean and was presented like in the advertisement. This was the third apartment my wife and I stayed in on our vacation and in comparison to the other two, it was bare. The owners of the other two apartments left them stocked with certain items for our use/convenience (i.e. hand soap, body soap, shampoo, conditioner, an iron/ironing board, bottles of water, snacks, etc) all of which were not available for our use in this apartment. I am aware this is not customary so can't fault Marjolein but you should just be aware. Marjolein did provide us with some great tips on where to eat and where to visit. Also the location of the apartment was excellent.