It was really easy to communicate with Francesco and he was able to answer all of our questions immediately. Our biggest issue with the place was the bed. It was uncomfortable and the blankets didn't have a duvet cover. There was also some hair in the bed. The worst part was the loud squeaking noise the bed made every time you moved. Even if you just lifted up your arm. This sadly made it really hard to get some sleep at night.
The rest of the place was fine and I can not complain about anything else. But I would not stay there again.