Our group was 5 men on an annual trip away. Check in was quick and easy, Elisa was away but her sister Danielle was very helpful. Apple Pie on arrival was great! Some basic supplies ( bread, milk, tea, coffee etc.) provided which was a nice touch. Lovely apartment equipped with everything you need, the outside space has a great view over to Etna and was great for chilling out over bottles of wine, even in January! Other reviewers comment on noise from restaurant above, which was true on 1 night, but was no great problem. Reversing the car down to the property is a bit of a challenge, as is the walk up to Taormina if you have a problem with hills! But dont be put off, this place is great!