we spent 3N in Palermo at Casa di Anna. From the very beginning, communication with Giovanni was very easy. We arrived at the apartment and were greeted and welcomed by Anna and her son Guido, who spent time giving us a tour of the house and several recommendations for our trip.
The space is absolutely divine. It is better to experience it than go by photographs. It is large, well designed and completely stocked with everything one might need, from doing your laundry to using the kitchen. The bed was large and comfortable, the rooms are all soundproof , so we had no disturbance or noise from outside. It is in a newly renovated building, which is very clean, safe and easy to locate - just off the main road. We were able to walk everywhere , and navigate our way easily.
There is nothing that was lacking, and our stay was very comfortable overall. I would definitely recommend this over a hotel - hands down. We were grateful for the fruits and hamper that Anna had considerately left for us.
Giovanni was very helpful with a lot of info before we arrived and was always accessible. He also helped organise an airport transfer for us.
I would love to stay here again if I'm ever in Palermo.