Had a wonderful experience overall at the Sebastiano's apartment in Palermo. Before and during the trip Trissi was great at communicating in a timely manner. She took care of us from our arrival to our departure -- providing detailed information on places to eat and visit. She was very organized. The history and design of the building and apartment made it feel like we were staying in a museum. VERY fun! The views are spectacular and the apartment is centrally located, which makes it convenient for walking around the city.