Viviana is a wonderfully friendly and lively host. She's accommodating (moved her car so we could park ours, just as an example) and gave us all the information we needed. The apartment is as shown on the photos, the beds are comfortable, and it's about a 20 minute walk to the Old Town. There are many small shops in the area and we had a great time staying in Ragusa and at Viviana's apartment. The internet at her place also worked really well.