If you're only going to stay at 1 AirBnB, this must be the one. Gabriella, and her father Vito, are AMAZING hosts that are extremely friendly and helpful. Communication with Gabriella was super easy and great! As soon as we booked our reservation (more than 4 months before the trip) Gabriella reached out to me by email welcoming me to her apartment and opening herself up for questions and help. A few days before check-in Gabriella reached out again with more specific details on how to arrive in Palermo. I arrived in the city on a rainy Sunday at 21:00, and Gabriella and Vito met us at the airport bus and walked us to the apartment (no hunting around for the location in an unfamiliar city :) ) During check-in everything was explained and tips on what to see in Palermo were offered. The next day, I had random Palermo and Sicily questions and Gabriella and Vito were super quick to answer them eagerly. The apartment itself is very cute, and CLEAN. The next time i return to Palermo, I will definitely stay here again!