Manuela was very friendly, kind and hospitable. She offered suggestions on things to do in Catania and explained well. It was big and a good value for the price, but the bathrooms left something to be desired... also there was a scent of smoke but not a problem if you are a smoker. The bed (luv nest 💦 ) was really comfortable. Manuela gave us a free liter of water and offered to organize a cab (18€) for us since we had an early morning flight to catch at Fontanarossa.