An excellent experience in every way! Mariella is friendly and communicative, and she generously went out of her way for us: Our arrival time was a bit inconvenient for her, but she was not only gracious about it but extremely helpful. The apartment truly is elegant, and even a little more practical than pictured. While the kitchen work area is small, the kitchen is remarkably well equipped with everything needed for both cooking and dining, and the kitchen table serves well for both. The neighborhood is one of the most beautiful and peaceful on Ortygia -- quiet even on New Year's Eve, as it turned out.