Giacomo is comepletely the oppositie of what we expected, but we loved him even more for it. He was super friendly, careful and helpful. His english isn’t the best, but we could communicatie just fine. He can speak some German and French.
The location is awesome, you’re next to the historic Catania center, close to different markets en sights. Also the room is on the top floor of one of the highest resident buildings, so you have this amazing view from your room.
We also did an Etna tour with him and enjoyed it big time.
We hope to see him once more!