Francesca's appartment was perfect for what I needed for my four nights in Palermo. She was an excellent host both before and during my stay and her communication was excellent. She arranged for a driver to pick me up and drop me off at the airport which was incredibly helpful and one less thing to worry about. As Francesca was away during my stay, her friend Ornella showed me around and was always available for questions and help. The actual appartment was perfect - 5 minute walk from the sea and around 15 minutes to the main sites of the city. The appartment was very clean and spacious - I was travelling alone but it would have been more than enough for a bigger group. Overall great appartment/location and host and would be happy to stay again :)