Guido communicated quickly and personally with us, arranged to meet us in the airport for a drive/tour into the city to our apartment. The apartment was clean and as pictured with stunning views of the city from the bedroom windows and the terrace. The lift worked smoothly. Some snacks and coffee, tea were provided.
We did not rent a car or take public transportation, just got out and walked everywhere. The location made that easy.
When we return to Palermo we will stay again with Guido. He is a gracious host.