The apartment was beautiful in a great location. We had an amazing stay and would love to stay there again. Antonio checked us in and he was friendly and gave us a lot of great tips about Palermo.
The only problem was communication. Since this is operated by a large company, it took them two days to respond to my inquiries and to update my new phone number in their system. They didn't give Antonio the new number, and he was texting my old one and I was not receiving them. He was 10 minutes late meeting us, so not too bad. They did arrange a taxi transfer to the airport when we left which was actually amazing.