We loved the Ortigia seafront location with the great view from the 2nd floor, the large terrace with the table & chairs for 5 people plus 2 beds for sun bathing, the host's attention to detail.
The host provided even paper towels, shampoos, and plenty of bottled water.
He replied within minutes to all our questions both before and during our stay. He has arranged a taxi for our departure. Tourists with luggage should be ready to park their car at the Molo of Saint Antonio (right before the bridge to Ortigia) ask a man in the parking bar to call a taxi, and then carry stuff to the 2nd floor. This was very doable for us. We only wish we had a better weather, but viewing the storm from the terrace was enjoyable.