Ester was great and very communicative prior to and during our stay. The apartment is very clean, cozy and full of the essentials. We took advantage of the little snacks and definitely the coffee in the apartment. The apartment is full of post-it notes with tips for every question you can think of, from great restaurants and street food, to bus routes and beach trips. The location is also perfect, we were a 2-minute walk from one of the main streets, Via Maqueda. I 100% recommend this apartment for your Palermo stay.
P.S. Thank you for the bottle of wine and the lemon curd that you left us in the apartment!