I stayed in Sara's apartment for four days with three friends and everything was perfect from the very beginning. In fact she let us use a different apartment (in the same building) that was more comfortable for our group of people. Despite the fact she wasn't in Palermo when we arrived, she managed to organize a pick up from the airport. We really appreciated her kidness and courtesy! The apartment as well was perfect:huge, fully furnished, full of interesting pieces of furniture. I'll keep it in my list for my future trips in Sicily and I would totally reccomend it to anyone planning to stay in Palermo!