Cetty met us in person for check-in. She showed us the place and explained everything very well. Communication with her was very good. There is a thorough notebook with all the necessary info about recycling, reaching her, etc. on the table. We were there in the winter and like a lot of Sicilian apartments, there is only one heat pump/air conditioner and since the apartment is a loft, it was cold downstairs in the living area. We enjoyed watching movies wrapped up in the blanket in the evening. The kitchen is tiny but has everything you'll need for a short stay. We appreciated that Cetty left us coffee for breakfast (traditional Italian moka stovetop pot). The place is cute and we enjoyed our stay and the location. We were able to get everywhere by foot (2 supermarkets a short walk away).