We stayed here for a week and were very impressed with almost ever element! We were warmly welcomed but had to be found first as we could not find the property. This was due to the sat nav on the car we had rented and not the co-ordinates provided. After a guide of the property and facilities we realised there were other people at the same site that had not been explained on the Airbnb site however each property was far enough away from the others for this to never be an issue.
We were very impressed with the small touches - cereals, milk, coffee, toilet rolls, shower gels, beer, wine etc left for us. There were always plenty of towels, the grounds were always well looked after, the pool cleaned daily, and the facilities ideal for our stay.
We had one issue with the water on the first night / first morning but Sabrina responded quickly and this was resolved shortly after we had advised of this.
The only reason for not giving 5 stars was the fact that we were not aware others would be there (which really was not an issue for us but it should have been made clearer). Recommend the property and its location is great for some of the excellent things to do in Sicily (Taomina, Castelmola, Etna climbs, Alcantara Gorge, the circumference train, as well as many lovely villages, restaurants, bakeries etc etc etc. And if you like running there are plenty of hills to get up which I found out the hard way...).