Pierpaolo was very helpful and fast on replaying on our messages. We had to arrive late in the evening due to a late airplane but he was very flexible so there was no problem for him to anyway come and meet up with us to give the keys and some very helpful explanations and tips on what to do and see in Syracuse. He also helped us to book taxis to and from the airport.
In addition the apartment looks exactly as nice as it is on the photos and it is very clean. And it is indeed in a very beautiful and charming area of Origia and super central! Walking distance to everything but still rather quite for being so central. We can really recommend it!