BE AWARE! IT DOESN’T WORTH. Tiziana was so rude talking by phone. We had disagreements about using another app, Whats pp, to take pictures of ID. It’s not allowed do share any private information outside Airbnb platform (I asked help for Airbnb support). That isn’t the correct way to prove identity. I cooperated to find a solution, but they don’t want to listen anything. Tiziana wanted to put me out of the apartment at the check in, screaming out loud, very disrespectful. Without allowed me the refund, or at least, any few minutes to find another host. Literally, Marinella tried to put me on the street taking my luggage out. I felt very unwelcome at this place. Saying that they “don’t want loose their time with me”. And screaming “go away”. Since this place is not refundable, I would loose too much money to cancel. I felt judged, Tiziana asked if I’m a calm person. I see that depending on the kind of guest, to be accepted. This is not what tourists expecting to get from hosts. She shouldn’t be on Airbnb, doesn’t like people. Just read another reviews before booking it, there is more people who had bad experience at her place. Also the neighbourhood is noise and unsafe to walk.