The Villa was extremely pretty and the location is conveniently about a 10 minute drive outside of syracusa. However, there was a hurricane the day we arrived, which forced the closure of the one main road into syracusa. When we called Veronica to let her know and ask for directions around the closure, they told us this was the only road available and that we would have to pay 30 euros for being late. We were unaware of the late fee as it was not obvious on the posting. It was pretty upsetting they would charge us due to a hurricane and then not tell us about an alternate route. Additionally, we wish they would have told us about non contact check in so that arriving late wouldn’t be a problem. The one area of improvement we would wish for is being more accommodating especially since we did not have great service and were driving for 13 hours straight. Additionally, be aware that the outlets do not work for MacBook Pro computers.