Such a great flat BUT so dirty !! That's a shame. When we arrived we had to clean the bed sheets (which had obviously been used), the bath sheets were not fresh neither. I don't even want to talk about the dishes... The worst part was the bathroom. We found long blond hair in the sink and I think the shower had never been cleaned. I can't even describe the amount of dirt. We decided to clean it and realize that most of cleaning products were out of date from 2016... So we bought new products. Let's see if they are going to be used. When you pay for a flat with cleaning service, you shouldn't be one that have to clean (hum)... We were supposed to stay 4 nights in Palermo but 2 days were enough to visit the city, so we left earlier, which was our chance. This flat has a wonderful potential but if Leonardo doesn't take care of it, be sure that it won't get better with the years.