Amazing apartment! We arrived at night and after the normal meet and greet check in hours and the self check in process was very easy given the instructions Andrea and Latoya provided. Because we didn't get to meet they took us out for coffee that week and they're just as amazing as the apartment. This place is centrally located with tons of great food, shopping and supermarket options near by. The apartment has a great layout, it's BIG, modern, comfortable, easy to access, safe and the A/C works great. A necessity for hot summer nights. If you're planning a visit to Ortigia I highly recommend staying here.