Amazing view from the terrace! And Max was super friendly and helpful - allowing us to drop our bags in the morning before check in. The location is central and it's a typical old building in Ortegia. The entry way isn't very impressive - we weren't quite sure if we were in the right place (and the addresses on the street are a little funny - 45 isn't across from 44 - it's about a block away...) To get to the apartment you need to go through a courtyard that is shared with many locals. Totally perfect for us, but if you are looking for 5 star experience, not so much. Once in the apartment it was great! Well equiped kitchen, clothes washer, beautiful windows and drapes, comfortable bed, lots of places to store your clothes, etc.
And Ortigia is amazing! We stayed 5 days when we originally planned on 2. Max's place was a last minute addition to extend our stay.
If you drive, the parking situation is a bit confusing as you need to park outside the "limited traffic zone." The parking garage doesn't use tickets - it photographs your license plate and you pay right before you want to leave - and it photographically matches up your license plate to your payment. We only left Ortigia once and I wish we had just taken the train instead of renting a car.