Although we have never met in person, Flavia is a great host who is very responsive and will try to do her best to make your stay as comfortable as possible. The check-in was smooth and without any troubles. The location of the apartment is just perfect in the very heart of Palermo. Restaurants, bars and all major tourist sites are within 5-10 minutes foot walk. The apartment is well furnished and provides everything necessary. My friends and I would come back anytime and highly recommend this place!