Check-in was a breeze and Lory was extremely responsive. Many guests have provided helpful feedbacks which helped set our expectations. We wish to highlight that there are additional house rules (received a day or 2 before check-in) which included washing up all dirty dishes and clearing the trash before check-out despite a cleaning fee. Additionally, we registered our 3 year old child as a guest, and was slightly disappointed that no extra linens/towels provided (nor can be found in the apartment) for this extra little person. We made do without it and had an overall comfortable stay.