The apartment was the perfect fit for our stay in Palermo. It's located directly in the city center and we're able to reach everything walking. The communication with Silvana was the best - we texted on WhatsApp after booking until the check out was done. Always friendly, helpful and an easy self check-in. The place was very clean and with the air conditioning we could also heat up the living spaces. Only the bathroom stayed a little cold but you can have a hot shower there (but unfortunately not in the mornings). The kitchen was well equipped and the moka provided good and hot coffee. But we have to say that you can hear the neighbours from above veeeeery well and that steps of them could cause plaster falling from the ceiling. Other than that we were happy and can totally recommend.