The apartment appears as pictured and Francesca was initially very welcoming. She met us late at night and gave us late check out without a problem.

HOWEVER, after we left she requested an additional $111 and claimed we left her apartment a pigsty?!?! We cleaned the dishes and left everything exactly as it was.

Because she has chosen to lie, here are my complaints:
- There are NOT 5 beds - that is an outright lie. There is one large bed and two twin sized beds that are actually the "couches".
- There is also no hot tub to speak of unless she is referring to the dirty tub in the bathroom.
- The wifi does not work at all and there is also no service in the apartment, so don't expect your phone or laptop to work at all. My text messages didn't even send at times.
- We found a dead cockroach on the floor, which was absolutely repulsive.
- By day 2 there was no hot water, and no toilet paper. The page lists "essentials" as an amenity and I would definitely say toilet paper is an essential. She left one roll for 3 people spending 3 nights...?
- Also, there is a washer but it is hidden away and covered, giving the impression that it is not safe to use.

Before we even arrived I told Francesca that we had a very late flight on Sunday night and she didn't say that it would be a problem... I was expecting her to charge a fee, but she did not. Then during Sunday afternoon when we had left for the day she texted me and demanded we be home to move out because she had other guest arriving. So, we came home, cleaned up, and packed our things. Now she is claiming that we need to pay more money because we left her apartment "a pigsty" which we DID NOT and because she let us stay past the check out time. That should have been mentioned initially!!!!!!!

By pigsty is she referring to the dead cockroach on the floor? Or the unmade beds that are going to be stripped anyways? Or perhaps the dirty towels that need washing? Should we have washed them in the unusable washer??