Jenny + Ivan were so helpful when planning our trip- answering many questions ahead of time. The flat was wonderful for our needs (we rented both the Loft Piazzetta and Loft Terrazza for our family of 4) The location was perfect- in a quiet courtyard yet just a short walk to everywhere on the island. We especially loved being so close to the daily farmers market, and the many wonderful cafes and restaurants. The apartment is just as pictured, modern, bright, clean and has everything you need for a self catering holiday. I appreciated the starter breakfast supplies, and the map left in the apartment with recommended sights and super markets, restaurants and bars. Jenny and her associate helped book a cooking class for us (highly recommended) and made dinner reservations for us the first night, which was so helpful. I wouldn't hesitate to stay at Ivan and Jenny's flats again- we loved our stay! Ortigia is charming, and our week flew by, I'd love to return someday again and explore even more.