Antonio met us out front, hopped in our car and showed us how to get to our private parking spot. He carried our large suitcases up the stairs(yes, lots of stairs) and explained everything. The apartment itself is quite new and everything works well. The washing machine was great and the small espresso machine worked like a charm. We ate on the patio one day and it was beautiful. The apartment is right in the middle of Acireale, next door to a bank and pharmacy and a couple of blocks from a supermarket. We will be back