Silvana is an excellent host. She exceeded our expectations and went out of her way to help us when needed. Communication was easy and prompt. Despite Silvana feeing unwell, we were welcomed at the street entrance and shown up to the 4th floor apartment. An electric winch can be used to carry your bags up or down. Bed was comfortable and shower was good. The living area is quite spacious and furnished in a way which gave us a nice relaxing feel. Loved the addition of a sewing kit for minor clothing repairs. We had no problem finding free on street parking close by. If in Palermo again, we would not hesitate to stay at Silvana’s place again.