We loved this apartment. The hosts responded at lightning speed to every single request I had for them. Everything was great quality and very clean. Location was perfect for Ortigia. Best part is being able to walk right outside the door and over the the water to jump in for a dip in the morning.
One note, if you won't have internet access prior to arriving, be sure to get instructions for getting in the door before you leave internet access. I made this silly mistake, but wasn't an issue as the hotel on the corner had free WiFi and the hosts had sent the info already while I was traveling.