Although my husband and I never met Carlo, he was easy to reach via cell phone when we needed him. About a week before our visit, I was given specific instructions on how to reach his house. When we arrived on Panarea, we asked an electric taxi (a golf cart-- there are no cars on Panarea!) to take us to his place. We were greeted immediately by the housekeepers, Irina and Konstantin. Before gushing about how attentive and wonderful they are, let me focus a bit on the living quarters...
The new apartment is situated in a rock, giving you a warm and comfortable feeling of home. There's a tree branch running through the sink area and stones can be seen in the bedroom and bathroom- this place is truly paradise. The kitchen is outside with a small table that can be sectioned off from the rest of the buildings, but we were so secluded and comfortable that we never felt the need to close them. I cannot get over how cool the layout is and cannot express how secluded and private this apartment is.
Irina and Konstantin are around when you need them and leave you alone when you don't. When we saw them in passing, they simply asked if everything was okay. I sought them out twice and they fixed everything for me immediately- I haven't gotten this type of customer service even in a 5-star hotel. I became ill a few days in and Irina made sure to offer a few home remedies before giving me detailed instructions on how to locate the doctor.
I will never get over how wonderful my experience was here-- thank you to Carlo, Irina, and Konstantin for a wonderful honeymoon.