Andréa and Alessia were very welcoming, kept us updated and answered our questions in no time. They walked us through the huge and pleasant, beautiful apartment and cooked us some cookies as a welcome gift. they made us feel at home and comfy.
the place is very well located, close to the central station, which made it very convenient for us with the airport shuttle. It's close to restaurants ( the good ones) and sight seeing is is easy from via maqueda wether you look for the old city or the more modern part. Just take a few steps from the gorgious staircase and you'll hit the famous and lively market (it can get loud around 7:30 am but it's fine, nothing like a highway or yelling kids, just people selling fresh fish and veggies!)
I highly recommend this place. It was the cherry on the cake of our trip in Palermo.