The hosts were great! Easy to communicate with and got back to us very quickly. Recommended a great tour of Etna and even booked it for us, which we were so grateful because our phones don't work over seas! It was a great tour. We were very happy to be close to the city center, within a 5 minute walking distance. Was very easy to get to from the shuttle from the airport and walking distance from the train station (about 15 min). Very nice!