My experience may have been an anomaly but i still feel obligated to post
The location was perfect and very convenient to the Valley of Temples, beaches and etc.
The facility and views were also spectacular.
The one issue that we had which significantly affected our experience was the management’s lack of communication and ability to provide services that were paid for and reserved in advance.
While already having a confirmation email for our reservations, my wife and i felt it prudent to contact Luigi at least 48 hrs prior to our arrival to make certain our rooms were secured and to coordinate checkin.
We felt this was important due to fact that we were a large party requiring 4 rooms and expected to arrive at approximately 2 pm.
While Luigi never responded to our emails we still arrived as announced. Upon our arrival we found that Luigi did not have our reservations at all. Luigi accepted fault and said it was due to his spotty internet service. Please keep in mind that we made these reservation and paid a deposit months in advance along with having an email confirmation.
We were made to wait over two hours sitting outside for before receiving access to two of our four rooms. They were unable to provide the other rooms as promised, one of which was to be an suit with large terrace. They did eventually provide a third unit with a second bed in its living room. This was unacceptable for obvious reasons that our party consisted of four couples.
Also note that one of these rooms did not have a working AC.
On the second night that did provide another suit, however they did not address the issue regarding no working AC.
At the end of our stay, the only concession made by the management was reducing out balance by 70 euros. This hardly added up In comparison to what they ultimately provided.
I find it unfortunate having to write this review since the location had such potential and it being possible that this was a one time screw up by Luigi. My only advise is to make certain that you have re-confirmation at least 48 hours prior to your arrival.