Giulia was a fantastic host - Very welcoming, helpful, responsive and always did more than was expected.
Every time we had a question or a concern, she responded and had a person on site within 20 min to investigate and fix the issue.
Giulia definitely made our stay in Catania very memorable and comfortable. It also helped that we used the app to communicate with Giulia. The app served as a seamless bridge between Gulia (Italian) and me (English)