This is a beautiful appartment and amazing hosts. Everything was designed in a way that immediately made me feel like home. They have even prepared holiday decorations as it was New Year's eve :) I only met Seline in person, Luigi's wife, she was very attentive and nice, and then they checked in on me by message from time to time and were available for whatever question I had. The appartment was very clean and had everything you could need. The area is nice, safe, and you have every shop you need around, while it's very close to the historical center. I highly recommend!