Giuliana is so kind. We absolutely loved our stay in Catania. It was a doorway to all of Sicily for us. My wife and I wanted to stay longer in Catania, mainly because of how sweet the apartment was. I completely ignored the street signs one day and our rental car got towed. Giuliana went out of her way to help us and drove us all around Catania helping us get our car back and figure out paperwork. Her unnecessary kindness and generosity was greatly appreciated!