Emanuela is a great host. She is very responsive and thoughtful. She left us a lot recommendations about sightseeing and parking in Palermo which helped a lot.
We broke a key to the apartment and a toilet seat, but it did not cause any problems as she got it fixed immediately. Emanuela also managed to get us a desk and an office chair so that we could work comfortably from the apartment. We had to leave early due to covid and Emanuala agreed to give us a partial refund which we are also very grateful for.
All in all we recommend staying at Emanuela's place as she is the best host you can imagine!