Mario was welcoming. He came and met us and directed us to the parking spot then gave is a quick tour of the apartment which was as listed on the website. The location is fabulous just a short walk from the Duomo and main piazza where you will find cafes, gelaterias, a small supermarket and souvenir shops. The apartment was small but fine for our small family of three. It could have been a little better equipped. An extra towel (only two were provided) would have been appreciated as we spent a day at the beach. The kitchen had the essentials except for a grater which we required but we made do. There was one roll of toilet paper provided and we ran out on our last evening. In all it was great value for money and I would recommend the apartment to travellers wanting a central location and to be walking distance to the major sights. We loved Ragusa Ibla!