We had a great stay at Massimo's apartment. He wasnt available to check us in so his brother Giuseppe met us and showed us the apartment and a map with recommendations.
Although we didn't meet, Massimo was very good at communicating over whatsapp. He took a genuine interest in how our trip was going and was able to answer our questions and give some great recommendations of where we should go next. He is very much the kind of host that makes airbnb a unique and personal experience.
Many thanks Massimo
Best wishes.
Anna and Robyn