Unfortunately I had to cancel my reservation at the last minute, it was very sudden and Giuliana was AMAZING helping me patiently navigate the situation and sorting everything out in the best possible way for me.
She could not have been more kind or understanding, for which I was so grateful. So, although eventually I didn’t get to stay in her beautifully stylish apartment , I learnt immediately what genuinely kind and compassionate person she is, and how easy and efficient it was to communicate with her…. the perfect host and one that all travellers would wish and hope for. I would not hesitate to book her apartment and I’m already making plans to get back and fulfil my original booking ! Thank you again Giuliana:)