Our stay in Palermo was wonderful and a big reason for it was this place. It was a calm and safe oasis for us during our adventures about town. Our host was very responsive and gracious. The apt was spotless and well supplied. Although we didn't use the kitchen much, it had everything we needed. We did use the laundry machine a few times and that was very helpful since we travel lightly. There was a useful guidebook created by our host that we used daily to get ideas for sights and meals. We didn't spend much time in the apt aside from sleeping and a break during the afternoons, but it was always comfortable and safe.
The neighborhood itself is quite lively and there were shouting neighbors late at night, but that should be expected in this city. Once we had our bearings, it was a well-located place for us to begin our adventures which included food tours, day-trips in and out of the train station, and other sightseeing. We walked everywhere and felt safe at all hours even with our young teen in tow (use your street smarts, people). I'd recommend this place to our more urban friends. The neighboring mercato Ballarò (the most lively, dynamic and longest market in the city) is fantastic. We loved the colorful and chaotic vibe, but it might scare off some people who aren't seasoned travelers or used to that environment.