We had a fabulous stay in Ortigia. The apartment is as lovely as on the website. It was useful to show the layout on the website. The location is very convenient and it is easy to walk everywhere, including to the rail and bus stations. I didn’t have any communication with Tania but Emilia was very helpful with information about bus routes, booking a taxi etc. She came round when we had a minor problem with the hob (all resolved). I would definitely stay again.