I have been in contact with Vitalba all the time. She was absolutely amazing, replying promptly to all my inquires ! Once in Trapani, she came in time to the flat and spent one hour telling us the best things to do during our staying. In the flat there are plenty of brochures, timetables and all sort of information. We had a little problem during out staying and she replied instantly solving it. The flat is amazing, much better than what expected- big, clean and equipped with all you might need, in the heart of Trapani. On our arrival we found cold water in the fridge which was much appreciated! We really recommend Vitalba's flat for your vacation!!!