I contacted Marjolein just a few hours before we arrived in Palermo and she was incredibly responsive and accommodating. We arrived quite late but it was no problem. Her apt is perfectly located in the center of the city, within walking distance of everything. She also drew a map for us and marked off everything worth doing/seeing (really valued the non touristy recommendations!). The next day she had full stocked the kitchen and welcomed us to everything - a great hostess! The apt is large and clean - loved the roof deck. And although daunting at first, the 70+ stairs gave us a good opportunity to work off all the food we had been enjoying!