Instructions and arrival easy and efficient. Ortigia is a germ. The flat was OK-eish, be aware that the pavement and the street is just 1 step away from the flat so either zero privacy and noise (with the door open) or you close the door and have no fresh air, the flat is also quite dark (no windows) and we did not like how this smelled. Parking is easy and free just across the road - if you are lucky to find a place.