Communication was great and the self check-in was smooth, Valerio always responded promptly, and he kindly allowed us to leave our bags at the apartment several hours before the check-in time, which we appreciated. Unfortunately we found the apartment is much smaller than it appears in the photos. The kitchen and bathroom are tiny, without any natural light. Also, the balcony didn’t have any furniture, as in the photos, but if there had been, it would have been a tight squeeze. The bed was comfortable and the air-conditioner worked well.