I didn't meet Pablo in Person when I stayed at his place. However we (my girlfriend and me) did meet his mother. She took very much care of us regarding the check in and everything else. Especially when we had a bag stolen from our car during a hiking trip. She even went to the police with us and helped with the paper work. I hardly understand any Italian but I'm certain she speed up the process enormously. She also provided us with snacks, advice and information about the local life in Syracuse. We are very thankful to her. It was a fantastic experience.
Aside from that: room is clean, location is good and the view from the (small) balcony is awesome.