We didn't get to meet Marco who was away but his father, Rolando, met us and was very helpful, especially in promptly providing a hairdryer to replace the one that stopped working. As soon as you enter the building from the street it is a big surprise to see how well it has been renovated and the apartment itself is really nice. It's fresh and light, comfortable and well-equipped and its location a short walk from Ortigia made it the perfect base for our stay. Would definitely recommend.