Roberto is an amazing host from the booking process to checking in and out. Once I had made my booking I had a few questions regarding parking and restaurants, within 5 mins I had a response. I also spoke to Roberto regarding Mount Etna which was very helpful. The apartment is in a great location just a 5 minute walk from main shops and restaurants, but gives you that quieter evening when turning in for the night. The view is spectacular. On check in myself and my partner took the wrong turn in our car, Roberto came to the rescue on his moped and we followed him to the apartment which was amazing. Outstanding service all round, would highly recommend and would definitely return.