There were several things to really like about Carla's place. First, the view was magical. Second, the apartment was sparkling clean. Third, the bed was super comfortable. Fourth, Carla's mom was lovely in person, but did not speak English. On the other hand, there were several things that we found problematic. First, communication was quite frustrating, due to language barrier and very slow responsiveness. For example, water poured through a sky light window that we left open during the night (our fault, I suppose?) , soaking our bed, linens, loft floor and floor below. We used the only 2 bath towels provided to soak up the water but it took 2 days to get more towels. Also, we decided to leave 2 days early and we had no check out instructions. Carla never responded to my repeated emails and texts. And prior to arrival, I emailed asking about check in and requesting a cell number, but never received a response, making arrival a bit frustrating. Third, we really wished the unit had a chair. There was one uncomfortable sofa and backless bar stools, but no where comfortable to sit or read. I hate to leave anything but a positive review, but I know how much I rely on user reviews.