Do not book any of the rooms at this property. We were extremely disappointed with our stay. Maybe this place used to be nice, but the images on all the listings are outdated and inaccurate.
The bedroom wasn't fully prepared in advance for our arrival, even despite our late check in. Items left in the room had to be removed last minute, and the outdoor kitchen hadn't been cleaned or organised for us to use. There were half drunk bottles of water left throughout the kitchen and in our private bathroom. There was no hand soap or cleanser in the room when we arrived, which feels very unsafe with COVID in mind.
The bedroom was full of someone else's belongings - on the shelves and in most of the draws. There was even a loose plaster and some loose cotton wool swabs in the bathroom draw which was pretty unpleasant to see. None of the lamps provided were working - one didn't even have a bulb - so days into our stay, we had to request a new one. We tried to use Netflix on the Smart TV on our first night but it said the account was blocked so this wasn't available to us either. From the photos, we wouldn't have imagined there would be someone else's stuff everywhere, and broken lamps.
More importantly, it was not secure. The glass sliding door to the balcony did not lock from the inside or outside, and the glass was badly damaged. This was our main entrance for the duration of the stay. I flagged this via text upon arrival, but the lock wasn't fixed. Considering our passports and all of our valuables were in that room, this did not provide us with a sense of security.
The terrace furniture on the balcony (benches/arm chairs) visible in several of the listing photos was not there.
The worst aspect of the stay was the outdoor kitchen. The listing boasts this as the coolest feature of the property, but it was in a state of disarray upon arrival. None of the fridges were on which meant the food we bought stayed warm for the first day. The ice machine was dirty and out of use, as was the BBQ grill, and the oven. As a means of cooking we therefore only had a dirty toaster and a mocha pot. There were no organised utensils, so even though we had a gas hob there was no lighter for it. Beyond this, it is worth noting that everything within the kitchen was noticeably dirty and required cleaning before use. All we were able to prepare and consume in the outdoor kitchen was coffee and toast. A few of our items also went missing from the fridge at the end of the stay.
The images of this property must be really old, as even the elephant water jets in the pool were broken, and there was a lot of 'stuff' lying around the property. From the moment we arrived, Louise stopped checking her Airbnb messages and hasn't responded to a single message we've sent her. Honestly our worst Airbnb experience to date. I don't normally complain, but I feel that the price we paid simply wasn't fair.