From the start, Daniela was fantastic! She helped us pre-book a taxi from the train station (€15). The driver (Salvadore) met us on the tracks and spoke excellent English. We highly recommend him! Antonio (Daniela's dad) was waiting for us at the apartment. It's in the absolute perfect location - right inside the gate where the pedestrian road begins. (Tip: there are a lot of stairs. We were okay with small backpacks, but I don't know how you'd do the narrow spiral staircase with big, heavy luggage.) Daniela quickly to responded to all messages. Taormina is beautiful and well worth the stop. Casa Lucia is highly recommended!