Our host was waiting for us in front of the flat, she explained everything to us upon arrival, in italian, but it was easy to understand. Her family lives above the flat, so she introduced them to us in case we would need anything during our stay, but we did not. She helped us get a wifi connexion, which we could use outside, just in front of the flat, as it barely reaches the kitchen´s house. She recommended restaurants at walking distance, good and cheap.
It was a bit difficult to find it because it is situated in a small street, close to Capo market, right in the old center, approximately at 25 minutes walk from the bus and central station.
The flat was perfect, modern and recently refurbished, fully equipped, fresh, with AC.
We definitely recommend it, the price was very good, and it is well situated: restaurants and bars are closeby, places to visit like the cathedral or markets, are at walking distance. A very good option in Palermo. Thank you for your help and kindness Roberta :-)