We stayed for a week in Lorena's apartment. Communication was fast and efficient. The apartment is centrally located in Ortigia, in an old neighborhood with all small alleyways. It’s close to the market, restaurants and shops. The apartment itself is fine and contains all the necessary equipment. The great/unique thing however about the apartment is the roof terrace (+the smaller terrace next to the kitchen). We really enjoyed our stay in Ortigia/Siracusa.