Margherita's place is lovely and big, in a great location close to supermarkets, markets, bus stations and various other shops. The elevator is a bonus if you have lots of luggage. Communication is good and mostly answered in a good time. If you like peace and quiet, this is not the place to get it - there is lots going on outside. The shower cubicle is very large (great for my husband who had a broken ankle so needed the space). The beds and pillows could be softer, but that may be personal preference. Good enough for a short stay.