Daniela is a legendary hostess. From the beginning of our trip she oriented us to our place beautifully and provided us details about local attractions, food, and offered us transportation from location to location. She was super responsive if we needed anything to happen quickly and was very accommodating even when our needs were a possible inconvenience to her. I would recommend Chalet di Charme Mondello 10/10 times and look forward to staying here again on future trips to Palermo. Grazie Mille Daniela!