We were there over the christmas period, and we had a magical christmas the place is amazing and Pina is always available to help. She came out to meet us. And although the house is secluded its not far off from town and we always felt safe. We happened to be there during the eruption and earthquake and Pina remained continiusly in contact with us to keep our minds at rest and the house remained safe at all times. Will definetly return to casa di.margot.