Laura met us and guided us to the flat. We arrived at night but we found her with no problem. The airline lost my wife's bags and she also came down with a sore throat. Laura was our liaison with the airline, as well as anyone could be and she also connected us with a local doctor. When we couldn't find his office Mauro's mom came and took us! The grace and helpfulness of our hosts was beyond the pale. I haven't even mentioned the flat which far exceeds the photos and descriptions and Modica is a gem! We essentially were the "problem" tenants but Laura made our stay fabulous. Grazzie mile!!