Our three-day stay at Zaira's place was a wonderful beginning of our two-week trip. We were greeted personally by the host (and her friendly dog). Communication was smooth, as Zaira speaks English very well, and we had some nice conversations during our stay. Zaira is very kind, open and hospitable. She gave us valuable advice about Palermo and other places worth seeing. She even called a bus company on our behalf to confirm the details of our bus. She was flexible, fully respected our privacy, and did everything to make sure we felt welcome and had a nice experience in her home and in her city. Her partner Angelo is also very friendly -- we exchanged a few kind words while passing each other in the shared spaces. Zaira's cats and dogs are sweet and calm. The room, the guest bathroom and the shared kitchen are equipped with all the essentials. With its casual, chilled-out atmosphere, the apartment is a great place to come back to. It's located a 10 minutes' walk from the central train station (far enough from the station to feel safe in the area) and within walking distance from Palermo's many noteworthy spots. The place is rather quiet, considering its location. There's an occasional car or scooter passing along the narrow street downstairs, but well, it's the city centre. The neighborhood is vibrant, interesting and multicultural. I would recommend a stay at Zaira's to anyone who likes being welcomed with an open heart and sharing an apartment with animals. Grazie Zaira!