While we didn't meet Damiano, access via lock box was described well, and he left good information inside the flat. He responded to inquiries quickly (in Itlian--thankfully we could use Google translate! The location of the flat was excellent: easy access to all of Ortygia, near bridges to mainland, near restaurants, supermarket, the daily street market and all of the historical sites. Close to the Port and main shopping areas. The flat is quite large, the air conditioning was great (needed in the unusually hot weather!). Overall everything was well set up. I'd use the flat again for sure if we visit Siracusa again.