Valeria was great at communication from booking to check-out. She provided information about bus and taxi transfer from the airport, and even picked us up from the bus station in Syracuse, which we greatly appreciated after a long day of travelling.
Check-in was quick and easy. Valeria showed us around the lovely apartment, how to get in and out of the gated complex and where the electrical fuse box was. There was a welcome pack of supplies and a lot of information about what to do in the local area, which was very kind, and Valeria gave me her contact details incase of any issues.
Our stay in the apartment was perfect. We had a small maintenance issue, that Valeria fixed quickly and easily.
Overall, we had the most amazing time in Syracuse and would definitely stay at Lido Balcone again! Thank you so much Valeria for your kind hospitality!