This flat is in an excellent location in Ortigia. It is in an old building with thick walls, so it is quiet at night but the phone reception is erratic and we couldn’t get the televisions to work properly. The main bedroom is comfortable but poorly lit. There’s plenty of space to hang clothes. The kitchen is adequate for simple cooking. Giusi kindly provided water, juice, coffee and breakfast pastries. She was quick to respond when we had a problem. The mezzanine is small and has two single beds. It is accessed by a narrow glass staircase, not suitable for children or anyone with mobility problems. The staircase to the terrace is also difficult. It was cold when we were there and the heating worked fine.