Chiara was very helpful. We arrived late and she was very generous in being in touch with us as we arrived in Catanya and patiently guided us to the flat. She left us a beautiful map and noted places of interest, culinary and otherwise. The flat was as pictured and very clean and charming. We had been in Ortigia before and dreamed of several days of shopping at the Mercato and cooking. The kitchen was perfect--so well equipped and spacious. The neighborhood was real and lovely, filled with the sounds of ordinary life; there were cafes, bars and shops moments away and the sea very close. And the neighboring Teatro de Pupi's show was delightful. Our only regret was that our three nights were too short. It would be wonderful to spend a week savoring the cooking of the many varieties of fish from the market, eating at excellent restaurants, visiting the museums, Greek ruins, the churches, and the lovely small beaches too. Ortigia is a historically powerful yet gentle gem. We would recommend Casa Flora without reservation.