Giorgio was a very respectful and courteous host. From start to finish, the experience was very enjoyable. The apartments are newly renovated with soaring ceilings and original woodwork. Very luxurious feel to the upgrades and details. We had to ask for an extra key card which is your entrance to the apartment as the key card must remain in the outlet for the hydro to work. So the a/c will not work unless you have this. The location was prime, right across the street from the Teatro Politeama and short walk to Teatro Massimo and restaurants. Great stay all in all.