My wife and I found Francesca and Rossana to be friendly and communicative. The apartment was excellently decorated and well equipped (apart from the WiFi, which didn’t work).
However, we found the road noise very difficult to tolerate. The property is located on a very busy thoroughfare, leading to a highway and this put a dampener on our experience. We found the noise so bad that we had to sleep with earplugs in. While we knew the property was on a main road, the noise was worse than we expected. We attributed this to (1) the property being a period conversion with poor soundproofing and (2) the incessantly loud and chaotic nature of Sicilian traffic.
In addition, the property is quite far out of Palermo’s city centre. Most attractions and decent restaurants are at least a 40 minute walk at a fast pace, which we felt was quite inconvenient. Sadly, this isn’t really mitigated by taxis, which seemed reluctant to venture out to the property (and costed at least €25 each way).
We do want to reiterate that property itself is splendid, but it just wasn’t for us, unfortunately.