We were welcomed by Silvia who was very nice, precise, and helpful. She explained everything to us and gave us some advice as to where to go to eat and buy groceries. The apartment was very nice and well-arranged. In the historic center and close to everything (the central station, via maqueda...) We've rented a car and we could park it very close to the house, in a free parking. It was perfect, and it made us enjoy our stay in the beautiful city of Palermo even more. I recommend this apartment!