Wonderful Apartment, Above and Beyond Host
Myself and my parents were visiting Castellammare to sort my late grandparent’s effects, so we needed somewhere comfortable and nearby to stay. I initially picked Giuseppe’s apartment based on the location, the fact that it had two double bedrooms, and the reasonable price per night.
I can say that Giuseppe’s apartment totally lived up to expectations: it is spacious, incredibly clean and located within a 10 minute walk of Castellammare’s corso and port. There is not communal living room, but we were happy to relax in the kitchen, and both bedrooms had table and chairs so there was no shortage of space for us to gather.
The check-in experience was incredibly smooth; I contacted Giuseppe beforehand and he was a very responsive host and answered all my queries very thoroughly, even sending me a video of how to navigate the check-in process and what to expect when we arrived.
Unfortunately, our initial flight from England was cancelled, meaning we wouldn’t be able to fly out until four days later. I contacted Giuseppe to make him aware of this fact, and he was incredibly kind and understanding. He even refunded us for the days we wouldn’t be in the apartment due to our cancelled flight – something that was possible through liaising both with Giuseppe and the fantastic Air BnB customer service team. This was unexpected and appreciated more than we can say - in a very frustrating and stressful time for me and my family, Giuseppe’s kindness and genuineness was really valued by us and was one less thing on our minds while re-organising our trip.
Giuseppe also messaged me later in the day of our check-in and again around half-way through our stay to check that we were comfortable and had everything we needed, which is yet further testament to how much he cares about his guests and their experience.
It was great to have somewhere comfortable and clean to relax in the evenings, and was a place we genuinely looked forward to coming back to at the end of each day. It suited mine and my family’s needs perfectly. I will certainly be recommending Giuseppe’s apartment to the rest of my family who may want to visit Sicily in the future, and myself and my parents would be more than happy to stay in Giuseppe’s apartment again for our future visits.