The room and the apartment were spotlessly clean and spacious. There was everything that I needed to hand. The bathroom was high-end but the water pressure for the shower was very low. I did not meet Francesco but he was extremely responsive and helpful. However I would not want to return to stay here because I did not get much sleep over the 3 nights I stayed. This is because every time someone uses the water in the bathroom or the kitchen it makes a huge noise and feels like there is a food processor or machine in bed with you. I think there must be a pump outside the room. I had to ask the lady in the other room not to use the water or flush the toilet during the night. But occasionally she forgot and and my sleep was hugely interrupted. Whilst I would expect a certain amount of noise from neighbours, the neighbours in this block were extremely noisy even in the middle of the night. And one night there was loud music until late and another night there was a guy singing karaoke badly until almost midnight and it felt like he was in the room with me! So it was impossible to relax in this lovely apartment.