We found Ursula´s house very charming but we did face some obstacles. Unfortunately we did not meet Ursula as she was traveling and therefore it was difficult to resolve some of the issues (lack of hot water, cockroaches in the room). Further we were not aware that there were cats in the house, which were a problem due to allergy. We are sure that we have just been unlucky and we really did like the idyllic surroundings and the cosy room and the very reasonable price for the stay. We had an excellent communication with Ursula who were very understanding and she even helped us with a cheap taxi at our arrival in Siracusa.