Vanda is very friendly and was extremely prompt to answer any questions. She also provided bunch of local restaurant, bars and coffee places recommendations.
The unit is located in the center of Palermo where we were walking distance to all the spots and we found that really convenient. The rooftop view was totally breathtaking and worth the climb of the flight of stairs.
We had a 7 seater car with us during our stay which made getting to the unit tricky as it is located amidst very narrow streets and the parking spot was also in that narrow street. So if you do not absolutely need it would recommend not to get a car to this location especially if you are not accustomed to driving in Palermo.