We did not meet Alberto but he did keep in touch and offered lots of suggestions, quite a lot of instructions also to follow with regards to staying in the house which is more like a hostel than a stay at someone's home. The room also is not as in the pictures, the furniture is completely different and the window which appears to look out onto a sunny street is actually looking into another part of the building and all covered up. The air conditioning also did not work so we were hot and uncomfortable for the night. We did arrive quite late so if we had time to let Alberto know about the air conditioning I'm sure he would have rectified for us. The location was quite central which was good, but for us overall it did not suit our needs and would not recommend