Although Fabio does not live in Palermo, he was very responsive in booking and very efficient. On site, we were greeted by Fabio's sister, Veronica, who was lovely and helpful throughout our stay. She made herself available whenever we had a question and was very responsive on WhatsApp. She helped us park as soon as we arrived and even moved her car to let us park. She was lovely, very friendly and available without being intrusive. She was our guardian angel and we thank her again for that.