We loved the place. Idyllic spot a little way up Mt Etna. Great place to stay if you want to go up Etna (and have a car to get there). But check-in was a bit dodgy, Davide seemed to have forgotten the reservation, and if we hadn't of texted on the day, we would have found one of his friends staying in the place. He did arrange a clean last minute, so it wasn't the end of the world. If you stay here i would just make sure you've connected with him before turning up. Will put it down to covid- maybe there aren't as many reservations as there usually are. Would certainly still recommend staying here.