Mario's responses were always reassuringly prompt and welcoming and he couldn't have been more hospitable once we arrived. Especially after a long journey, such kindness isn't forgotten. There were so many details that made all the difference in the apartment and it was great to be in such an authentic neighbourhood yet so convenient for the beautiful Ortigia. The apartment was spotless, has plenty of space and character AND you can see both the little port and the big one from the balcony. We'll be back!