We spent 7 nights in Casa Flora as part of our honeymoon in Sicily. We had a wonderful time and are delighted we chose to stay in Ortigia. Chiara met us on a very stormy and windy Saturday afternoon, she even ran out to us on the street, jumped in the car and helped us find parking near the apartment. Chiara is a brilliant host. She stayed with us for some time, went through her (brilliantly hand drawn!) map of Ortigia and made lots of recommendations for breakfast, dinner, ice cream, swimming, bars etc. She made sure gas, wifi etc was working before leaving. We really appreciated her time and effort.
Ortigia is vey beautiful and also in a great location for visiting other parts of south east Sicily as it's well connected by motorway. Casa Flora has a great location; a short walk from the Duomo, bars, shops and the beach. The rooftop terrace is a lovely location for breakfast as you can see the sea and get lots of sunlight.
We had a small issue with wifi during our visit and Chiara got back to us really quickly. The modem just needed rebooting.
I would recommend Casa Flora to other visitors, it's spacious, well decorated and excellently located.