I had a wonderful stay in Palermo! The apartment is bright, spacious, and clean with new amenities. The wifi is fast and reliable, the location is incredibly central, and being down a side street there is not much noise. I did not have an issue with the hot water, I was able to have hot showers. Michele was easy to communicate with and even had connoli and chocolate waiting on my arrival! I would stay here again and highly recommend it to others!