Heather was easy to communicate with and made sure we had everything we needed. Her list of recommendations was really helpful. The apartment was in a wonderful location, easy to explore the area, Palermo and Cefalu. The terrace had an amazing view and there were lots of good restaurants close by to walk to. The steps were a little hard for my mom but we knew there were a lot going into it. They weren't a problem for my aunt and me. I would definitely go back with friends!