FIVE STARS FOR LOCATION AND CLEANLINESS! seriously great location in the center of the city AND right across street from the best Brioche Gelatto place! Parking and grocery store literally around corner and espresso/cornetto right downstairs - less than 3 euros! Carolina was very kind and provided some nice snacks for our stay. ONE STAR for the following: We had a bad experience with the air conditioner in one of the rooms where it made noises / dripped water all night long - we had to shut off and she failed to fix it for 2 straight nights. Mechanic was sick first day, then had a car accident the next... ??....by then we left (we spent 5 days there), so it was a bit uncomfortable those two nights. One of the toilets didn't flush well and one sink had a bad smell. The pillows are not good. I can't explain it more, but suffice to say they were like cotton balls wrapped in fabric. very disappointing and very uncomfortable. If that all could be fixed, it's a great place and I would return.