Everything is fine and clean. Croissants and Müsli for Breakfast and Coffee for sure! I even have a printer there in case you need it! There is no private contact but it‘s very easy to access the flat anytime you need for the check in because it works with an automatic system. My sheets weren‘t clean but I guess this was an one time accident because every other thing was perfectly neat and every morning there is especially someone for changing the sheets and cleaning up.