The place is as described. Great location: 5 mins walk to piazza Duomo and all the major sightseeing. Great view on the city from balconies, but you can't see Etna, as a high building across the road hide the mountain. It's the only minus. :)
The communication was great. There was a slight misunderstanding at first, as we couldn't tell the exact arrival time beforehand, but we settled it. Upon arrival Giuseppe gave us very valuable advices about restaurants and some things to eat as natives do. And helped us to get a taxi on our departure to get airport.
We spent two great days at Catania. Thanks for the stay!