The apartment was extremely lovely. The hosts were very helpful and quick to respond about anything ( e.g. if you didn't know how some appliances worked or you needed some tips for a good rental car / restaurant etc. ).
Everything was as stated in the apartment description. No problems with the check in at all. The hosts were flexible and were always trying to make the guests feel welcome.
It's located in the most vibrant part of palermo and next to many great bars, streets, museums, theaters, grocery stores etc.. Everytime we wanted to check something out in Palermo, it was within walking distance from our home.
We always felt very safe in the apartment, since it's located inside a greater apartment complex which is closed off from the outside ( you can only access it with a key ), like a guarded community.
If I'm ever back in Palermo, I'm gonna stay here again.