The apartment is centrally located on a quiet street in the historic Ortigia district and a short walk from all the sights, shops and restaurants. The apartment is on the 3rd floor (4 flights up) and nicely decorated with what we called "contemporary IKEA". The apartment is nicely appointed though could use a washing machine - it has a hand washing "board". The WiFi was a bit spotty but the owner has committed to upgrading the service in the future. The rooms are nice and the beds comfortable. The bathrooms are small but adequate. Kitchen is also small but well stocked. We had no problem cooking breakfasts every morning, and one group pasta dinner for the 5 of us.
We had very good communication with the owner who seems to assign all the on-site tasks to his mother Diana. She is simply wonderful! She met us when we arrived and immediately got in our car to help guide us to find the best parking. Not easy to find free parking, but the 10 Euro a day lot is only a 10 min walk away. She also happily came by anytime we needed help - extra set of keys, WiFi, check-out, etc.
I would absolutely recommend this apartment.