We stayed for almost three weeks over Christmas and New Year. This is a fantastic apartment with high quality finishes, which would have achieved a five-star review if the neighbours above us could not be heard loudly stepping on the floor (above the master bedroom) until midnight and occasionally playing music so loud that the interior walls were vibrating. The issue appears to be that the building is of mixed use; and not all occupants are subject to the same house rules.
We came for the peace and quiet that a property of this size and quality would normally provide. It required a lot of patience dealing with the unexpected disturbances and the disappointment that they brought, relative to expectations.
We would like to thank Domus Sicily, especially Claudio, for their attentiveness when we raised the issues with them. It seems that there are some things that are outside the control of even the very best property managers.