Though I did not meet Isabella, she was always available by text to answer any questions, both before and during my stay. She was flexible on check out time, which was much appreciated. Her apartment is in an excellent location and very centrally located only a few meters away from Via Aetna and Piazza Stesicoro. Almost everything in the city is within walking distance. I only used the apartment as a base, choosing to eat out at the many great restaurants in the area, but it is well equipped for basic food preparation and Isabella even left breakfast items in the fridge. There is a sitting room with large screen television, a bedroom with a Juliet balcony, and a kitchen and bath, everything you need for a good stay. Overall, this was a nice experience that I would recommend.