It's the first time I have major issues at an apartment via Airbnb.
The place itself was ok, bed was comfy even tho was a sofa bed, the area is noisy at night and a bit dirty but those are things Patricia has no control over.
During the booking process I specifically asked Patricia about the quality of the internet, since I work online good internet is a priority.
She said the internet was good and it comes as an extra cost of 2 Euros a day, which is included on the listing. Needless to say the internet never worked, it was a pre-paid portable router, which didn't have any credits when I arrived in the apartment.
This was an ongoing issue, I had to rent an office so I could work for the total of my stay there.
The biggest surprise however, came when she told me I was going to be charged (which wasn't discussed during the booking process) extra for electricity, she mentioned this before handing me over the keys.
It was a really bad experience, I tried to solve it with Patrizia but it was going nowhere, I had to complain directly to Airbnb and I received a credit.
The hallway is very narrow and you need to know the trick how to unlock the entrance door of the building, which. the host did not show me. So once I had to ring at the neighbors door to find out how to get out and back in side.
The other surprise were the cockroaches in the apartment which I can not stand.
As you can imagine after that I wanted to stay as little as possible in the apartment, luckily Palermo is a place with plenty of things to do, so being outside wasn't too bad.
I could mention other things but that'd be just being petty, I was already aggravated because of the internet and the electricity.
I did not mean to leave a review for this place because I simply have no good memories about it.
Anyhow this is not a charity and I expected something for my money.