Not one of the four of us who stayed at Francesca's felt they cared at all about waisting our time while trying to reach them, and confirm who was coming when to give us access to our place of choice.
First it was the housecleaner , whose presence prevented us from even dropping our bags earlier. Then after waiting 20 or 30 minutes, we were notified that actually, it would be an aunt who would come to let us in. She lived 10 km away but some how took enough time to arrive that we had been waiting over an hour in the cold. Anyway, not one of the four of us felt they gave any consideration whatsoever, to our time as guests, on vacation. The place itself was nice. But we always strive to avoid hosts who place their guests second, whatever the reasons they offer for their lack of thought.