Sandra was a lovely host, her communication was quick and clear and she was very helpful when we had troubles finding a car and using public transport. The apartment is beautifully decorated and sunny (with both an east and west side orientated balcony). Francavilla is a nice small village but keep in mind that there are only a few restaurant options and you definitely need a car (we could hire one in the village, very recommended). In the village nearby you have an amazing view of the Etna!