Alice was a very welcoming host, helped with dinner and taxi reservations, bus schedules and other bits of info we needed. I can also highly recommend Marco's Etna Around tours, very excellent! The only small thing was that it wasn't clear from the posting that the room for two people had only one bed. But a small thing, and no problem for us. A great, super clean and tidy B&B in a great location! Would love to stay again.