Horrible experience! The day before I arrived, the host asked me when I would like to check in. I said around 4:30 or 5pm. She said she would be out of town and could only arrive at 6. I said ok but I was under the impression that this was the earliest time she could, not that we had made an appointment. I thought we would touch base around an hour before meeting at the property, as usual in Sicily. I made other plans for the afternoon and lost a bit track of time. At six, I was about to leave Siracusa for Catania, when I got a message from her telling me she was at the property. I apologized and said I would arrive in another hour. She replied rudely that she had a dinner with friends at 8pm and now I would have to wait until 10pm!!! I had to wake up super early for a trekking to the Etna I had booked for the next day and could not afford such a late check in. Eventually, I had to drive at maximum speed to Catania. I arrived there at 7:33 to find her sitting on her scooter about to leave. She didn’t help me find parking and later made a big scene claiming we had an appointment at 6. I tried to explain to her that it is hard to have such a rigid short window as a tourist traveling around in a foreign country to no avail. She said she likes to see the face of her guests and wants them to arrive sharp in time. I felt most unwelcome. Before arriving, I asked whether the washing machine worked but she failed to answer. During the check in, she said she didn’t know how to operate it. At night I used it. It was broken and only soaked my clothes with soap. I had to wash a full load manually to remove the soap. After I called Airbnb, her husband brought a technician the next day who could not repair it before I left. On the day before the check out, she kept messaging me reminding me about the check out time. The apartment is beautiful and even more so the view. Yet you can find those elsewhere without all that stress. If you are coming with your kids bear in mind that the “second “ room doesn’t have an air conditiuoning and the room is actually a part of the balcony closed with windows, which brings about a greenhouse effect... The mattress in the main bedroom is a cheap IKEA one that sinks in. The portable WiFi device worked for only 30 minutes in the three days I was there... It is hard to find parking and dangerous to park. My car got hit while perfectly parked in paid parking area on the street. There was some dirt under the bed. I lost a battery of my camera a week earlier and asked if I could have one shipped to the property. She told me to send it to her office. Later she made such a big deal of how generous she had been, which only made me regret ever asking.