We wanted to love this Airbnb given the amazing location and relaxing jacuzzi in the heart of Palermo but the experience wasn’t quite as advertised. The room itself was fine and looked enough like the pictures but the jacuzzi was super dirty and thus we didn’t use it once despite it being the main reason we booked the suite. The worse part about the room was that the AC didn’t really work and so you couldn’t get the room cold enough to actually sleep well, making it difficult to enjoy a pleasant sleep at the suite. Lastly the parking / check in situation was very stressful. We asked ahead of time if there was a lot to park at and they mentioned one about 7 minutes away, which ended up being incredibly expensive and felt a bit sketchy in a private garage. When then asked for other suggestions and to better understand the street parking situation the check-in rep responded basically saying they can’t help us and to figure it out ourselves. We ended finding parking at a hotel by the port after driving around for 30 mins, which was about 15 mins away. All that to say, if you’re planning to stay here with a car beware that the parking situation is very difficult and you won’t get any help from the hosts on it. Overall the stay was fine, but we felt our experience wasn’t quite as advertised and there were parts that could’ve been improved from a service perspective that are typical of Airbnb hosts.