I hate to rate this place at three stars because the location is good and the neighborhood is good. Francesco was nice enough to meet us late and see us out for check out.
I did not hear from the host or management company until day of my arrival. This caused a lot of anxiety as we were arriving late in the evening with no word on how to check in. The number provided was disconnected. Airbnb had to intervene to get me in touch. When I finally heard from management, they said I would have to pay 20 Euro for a late arrival. Which would have been fine if I had heard months ago when I booked, or even a week before I arrived. I sent messages saying I would arrive late but never heard anything until day of.
Aside from that, the place is in a good location. Lots of street parking and easy to walk to Ortigia. About 20 minutes one way. There were some little spiders in the corners which isn't the end of the world, but not ideal.
There is a decent amount of space for a couple. We liked the area a lot. Just wish communication was better. If you do book, make sure you get in touch right away.