This was the only faultless stay out of 4 on our trip to Sicily. You get the entire ground floor space to yourselves. Check in is done by Gianni's mother. She only speaks Italian but you can figure things out if you have a basic vocabulary & use common sense. Gianni is very responsive to msgs if anything is unclear. For the winter, the heater & hot water boiler are great working condition. Beware that if you dont have a car the location is about 40 mins away from the tourist area of Ragusa ibla. The walk back is mostly uphill so plan accordingly. Good firm mattress to recuperate from all the walking. Overall, very satisfied.