Where to start. I would give this place 0 stars if possible. Communicated my check in time and that I would be needing a late checkout to which Luca replied that it would be fine. Arrive with 30 minutes given to Luca before arrival with no reply. When I called he said he'd be there in 5 mins. We waited for 30. We were given the keys and told of the many places we "should" go to for breakfast, implying we will be given none from him. He then went on to explain that I would not be able to check out late as I had requested and that if I needed a place for my bags I could leave them in the shared space for the day and get them before I go. Not ideal, as there would be multiple others with access to this space and i specifically communicated the need for a late checkout because I wanted to leave my bags in a locked room. It gets better though. I was woken up at around 4am to a bunch of missed calls from Luca and a barrage of banging and shouting at the front door. I went into the main area to see what was going on and what do I see but a group of presumably drunk people who have just about kicked the door down. I opened the door just as Luca was arriving only to be berated for 25 mins by drunk people cussing at me and Luca scolding me like a child about a lock he never explained and I knew nothing about. Then I was expected to fall back asleep in this place. Ended up with 0 sleep and in fear of my safety. Absolutely terrible. Beware of this guy. Very shady.