Michi sends through lots of very helpful information for your stay, including how to travel to the city and clear instructions on how to gain access to the apartment. She responded quickly to communications.
The apartment's location was fantastic - right in the heart of the old city so perfect for exploring and plenty of restaurants nearby. The view from the roof was amazing.
I was concerned about the stairs (as I'm not very fit but wanted the view!) There are about 73 marble stairs up to the apartment which I found manageable, taken slowly. Once in the apartment, the bathroom, lounge area and kitchen were on the ground floor then there was a further wooden staircase up to the bedroom which was on the mezzanine. There was then a sturdy wooden ladder up to the rooftop. Heating worked very well. Water pressure lower than in our more rural stays but was adequate.
An internally attractive, city central apartment - we really enjoyed our stay here and would definitely come back again.