Anna was very friendly and helpful with everything we needed. The communication worked quite well, she always replied quickly and as we don't speak italian, she used Google Translate (which worked very well).
Unfortunately the extra bed was broken by a former guest, so one of us had to sleep in another room where the bed was hard as a stone. But that's not Anna's fault and we really appreciate that she found this possibility.
The view from the flat is amazing and the breakfast at the balcony was very nice. The flat itself is located in an area which is a bit dirty, but after two minutes by foot you are in the historic centre of the city which is absolutely stunning.
We had a bathroom for our own which was super cool, but the bathtub and the shower could have been a bit cleaner.
As the water is not drinkable, Anna provided bottles of water which was really really kind!
We can definitely recommend this place and we had a very good time 😊