Giovanna was excellent to communicate with and we were able to co-ordinate our arrival very easily. The apartment is in a great spot, very close to lots of Palermo's attractions.
Giovanna was very helpful. Parking is secure which is a plus. My only suggestion is don't bring a big car although any sized car could fit with a bit of patience!! You will however need to buy a ZTL pass as it's in that zone but they can be bought right next door.
The bed is comfortable and the place is a very good size. The only downside is the internal stairs to the bedroom but if stairs don't bother you then this apartment is ideal.