When Salvo game me the keys and left, 2 minutes later I realized there were not towels for 2 people. I called him immediately- the numer did not ring, it seemed to be desconnected. So I wrote him on airbnb-NO ANSWER. I also asked for the luggages to keep the day of check out as it is mentioned in the announcment but AGAIN NO ANSWER.
The floors even in bathroom have not been washed since a long time.