Stefania was so helpful from the booking right the way through to our arrival (a day later than planned). Very helpful information on places to visit, and the appartment itself was exactly as described. Perfect location, easy access to buses and the main shopping district, and being able to sit out in the evening with a glass of wine in the private courtyard was wonderful. Highly recommended. I come to Palermo every year for work and until now have used hotels but will book with Stefania in future.