The only problem I had was the WiFi, it disconnects every couple of minutes of using it, it works when you connect again but it happens often. Everything else is perfect. It was clean in every angle of the place. The location is good, you need max 20 minutes walk to the good parts of the city. Just make sure that when you exit the apartment you go right and not left, it's a much nicer way to the center. Sandra is a really nice and kind person. It is worth staying in this apartment and visiting amazing and beautiful Palermo!