5 stars! As everyone else has noted, both Sandro and this apartment are fantastic. Sandro hosts better than anyone else I've ever encountered on Airbnb, and every little detail has been thoughtfully considered. For example, not only is the apartment exactly as described and perfectly clean, but Sandro has done all the little things that make your stay so easy. A complete guidebook to local restaurants, bars, and sights printed out, towels and soaps laid out, breakfast items included, etc... you end up with an amazing apartment with all the conveniences that a hotel has to offer. And Sandro is like your personal concierge! From start to finish Sandro is always available to help organize your stay in Palermo. With his incredible energy (and his Italian charm) Sandro provided us with the perfect setting for our family Christmas. Really loved it, thanks Sandro!