Massimiliano is probably the best Airbnb host I've had to date. He welcomed us very warmly, helped me with my heavy suitcase up a few flights of stairs, took time to explain the apartment to us and had some refreshments ready for us. He also made some excellent restaurant recommendations.
The apartment itself is also subject to a noisy hot water heater and street noise, so sleep was difficult at first. But all in all, a good stay.