Viola and Sara were fantastic hosts. They were on time meeting me at the property and made sure I understood where everything was located within the building. They were happy to help assist with the washer and air conditioner and always responded promptly. My stay was short but I would have loved to stay in their place for an extended time. There was plenty of space, great balconies, a good bathroom, and lovely location to immerse you in the heart of Palermo. My favorite part was the recommendations they gave for eating, nightlife, shopping, and events. They definitely did everything possible to make sure I had a smooth and enjoyable trip to Palermo!