Katerina is super nice and kind. In the morning we asked her if she could have kept our luggages while waiting for our friends to pick us up and she was more than welcome to help so we could have walked around the city without having to carry our heavy suitcases. I would definitely go back. Not only the view was amazing but the room was super clean and she made sure we had coffee, tee bags and water in the fridge. 100% would recommend