The place overall was ok. In terms of location, it is a 10-minute walk from Ortigia, which was ideal for us not to be in the middle of it all. Especially with the difficulty parking on that island.
As far as the place itself. As per previous reviews, one of the bathrooms is not useable. The noise it creates is too loud and also smells like sewage. The shower also has mould in it.
The front door lock also was half broken so you have to jiggle the key and put the plastic back every time you use it.
We had 2 friends join on the last night. We got charged for this and paid in cash to the property manager. Except when they took the money when we were not home, they did not supply extra towels or put sheets on the beds in the extra room. When I messaged him, he said he would do it but then never replied. Up until then, communication was good but we basically paid extra for nothing additional. I would have understood if they supplied us the extras but we paid more just because we were more for that one night even though the extra space was there. We were up front and told him there were 2 people arriving.
Aside from that, the door frame on the bathroom just fell and created a loud noise at night.
Communication before the issues was great, they even helped with an airport transfer for the additional people.
Overall, the place is average. The pictures make it look nicer than it actually is.