The checkin process was very smooth with Alessandra waiting upon arrival. She also helped us to find parking by coming along in the car with us to find parking. The apartment is in the absolute centre of Taormina and a great base. The apartment was also clean and in very good condition. The only issue was that despite the apartment being advertised as having air conditioning, it in fact did not. While we were ok with this given it being June, we could see this being more of an issue in July/August. Overall a good stay.