Lucia responded promptly and was helpful regarding the questions we had about what to do with the luggage until check in time. Actually, she was able to let us in before tjeck in time and tell us where to get at really good espresso on our way to the apartment:). The apartment was amazing, had a good location and in a cozy neighborhood. We were shown the function of the apartment very well, she had been thinking about everything, you really felt important and more than welcome. She was so nice telling us a lot about where to visit, eat, what to see etc. If we needed more information, we could just contact her. Thank you so much Lucia for at fantastic visit in Palermo and to inspire us to get the best out of our stay.