Unfortunately a very disappointing experience. We only spent one night at Salvatore and Brianna’s apartment. We arrived quite late but when we woke up we found a very large leak of water in the kitchen. Furthermore, there was no water coming out of the taps and the shower which meant we could use the toilet at all. We immediately messaged and called the hosts who didn’t pick up until about 2 hours later when we had already checked out. When he called us back Salvatore was nice over the phone and promised to get us a refund. I don’t mind too much about the leak, these things can happen, however I was very disappointed when, a week later, they stopped replying to my messages. I was forced to get Airbnb involved to get some sort of refund. The hosts only accepted to refund about 10 euros of the whole amount which I think is ridiculous considering the problems we experienced. Luckily Airbnb stepped in once again and refunded us of the rest of the amount. If you are looking for a responsive host and a pleasant trouble-free stay this is probably not the place for you.