Upon arrival to this listing we (myself, my 8year old son and 80 year old father) were greeted by Federica’s father. He was pleasant enough though immediately told us that the second shower only had cold water (a new hot water tank would be installed on the Wednesday and shouldn’t affect us) as well we were told that if we tried to use the stove we’d blow a fuse so that was out of the question. Guess this listing wasn’t accurate to its description. The same day Federica sent me a message stating that we would have to check out by 9:30am due to other tenants arriving (the listing stated 11:00 am as the check out time). The following day while trying to shower and do laundry etc we ran out of water. I reached out to Federica and her father came while we were out at my sisters rental place where we were able to shower. This happened 3 more times during our stay there. Federica told me it was a municipal problem that there was no water however my two sisters renting 2-5 minutes away both had water as did my cousin who lived there. In 40 degree weather to be out of water is not an ideal situation.We were unable to do laundry, unable to brush our teeth at certain points and unable to shower. Lucky for us we had my sister staying 2 minutes away from our place and were able to use her facilities. The morning before our departure date I was greeted at 8:30 am by Federica’s father and 2 plumbers. Shocking at that time while in my pyjamas. I let them in as I felt stuck and they started doing work they were there to do. When one of them asked Federica’s father if there had been water he said yes at which point I piped in and set the record straight. It was unacceptable that it happened, it was unacceptable that he lied and it was unacceptable that he brought these men there while we were there without so much as a courtesy call to let me know. The icing on the cake was when her father asked to go into my sons room to look for something. Though I said no as my son was still sleeping I felt completely violated and that our privacy had been completely compromised. The scary part is that every morning I would wake up early while my father and son were still sleeping and take a walk to my sister’s place for a coffee. I hadn’t done it that morning but the thought of me having gone and my son waking to find strange men in the house working is both appalling and terrifying. One of the plumbers expressed to me how mortified he was upon seeing us there and that had he known tenants were there he would never have agreed to come and do the work. While Federica did respond to my messages this problem should not have happened in the first place and though it did it definitely should not have happened a total of 4-5 times. As well we should not have been further affected by her father bringing plumbers to the house while we were there and sleeping. I’m disappointed by this whole ordeal and I would never stay here again.