From the beginning Giovanni was such a sweet person to communicate with. He arranged transportation for us to his beautiful home, allowed us to come early, was there to greet us and then things continued to be just as pleasurable. He had fruit, pastries, coffee, cereals, water and more in the kitchen for us. All of the bathrooms were fully stocked with shampoos, soaps and towels. We had plenty of linens and towels and anything we needed fully stocked and availableto us. The house is gorgeous, the neighbors and neighborhood is welcoming, ideally located and perfectly situated. Giovanni helped us upon arrival and spent a long time telling us of all of Palermo's attractions from both many perspectives. We really appreciated all of the local suggestions which we followed through with and felt so comfortable and cared for our entire stay. Giovanni checked in withus daily, helpedarrange trips and was just so generous, responsive and full of details that truly helped us relax and enjoy the beauty of his home( just breathtaking) and of the surrounding area. I will come back to Palermo and I will stay here again. The first person I will reach out to is Giovanni who is beyond a super host. He is the ambassador of Palermo and the people, in my book.