Everything started well but the host was slow to fix a major problem with the Airbnb: the hot water was broken. After letting the host know I was going out so they could come in and fix the problem, they sat on it and I had to have another two cold showers.
They then gaslit me. After confirming that the hot water wasn’t working herself, the host told Airbnb that it was working fine and I was lying.
Fortunately Airbnb sided with me.
The incident was a shame because it is a nice property, though the area feels a bit unsafe.
In this case, the Superhost label has been misused.