What a shame.... This could be a great apartment. The location is wonderful and the sea view terrace was beautiful. BUT, the owner falsely advertised the apartment. She said that there was a sofa bed and travel cot. Neither was there. Not all friends that travel together want to sleep together. My friend slept on a lounge chair on the terrace. There is no closet or set of drawers!! The bedroom is huge. There is lots of room for the advertised sofa bed. I had to hang my dresses from the tub and telescope. My friend put her clothes in an empty kitchen cupboard! There was one time class; in Italy!! Minimum dishes, so we constantly had to wash dishes. The bathroom light was hanging from the wall with the wires exposed. It was so dark in the bathroom we could not put our makeup on I. There. The mirror on the wall had been removed and a cheap IKEA mirror covering a huge hole and more wires. Unacceptable!!! We had to move the mirror to the bedroom to see to get ready. When confronted about these issues, rather than being apologetic the manager threatened to call the police for us having three people in the apartment. If she had, by law in Italy, come to get a copy of our documents and city tax, she would have know that for the one overlap night of one of my friends leaving and one arriving we made arrangements for her to stay with a friend that lives in Ortigia. Given that we live in Italy the threat, while rude and baseless, we knew was nothing more than a threat. We told the manager that we would be happy to great the police and that we would be waiting on the terrace for them. Happy vacation, right?!?! After we said this we did not hear from the manager. After I said that I was reporting her to Airbnb she changed the listening. We took pictures to prove that we left the apartment spotless as clearly this manager is not professional. In addition, when I expressed displeasure about paying what I did and not even having a closet it dresser her response was we could leave. ?!?! Knowing this was not an option during the busiest vacation time in Italy-Ferragosto. This is the only bad Airbnb experience that I have had. It was horrible!! I want a partial refund.