This was my first time in Palermo and John made it feel as though I was visiting a friend or family member. He made sure I was taken care of and pointed out things to do and where to go. The caretaker was excellent as well and everything was clean and in great working order. The apartment itself was beautiful and right in the middle of everything. I couldn't have asked for a more perfect place to stay. My only wish is that I had stayed longer but I will make sure there will be a next time! Thanks again John!