Quite disapointing. We did not get the apartment we booked. Instead someone came to pick us at the address and took us to a 1* hotel round the corner. We didn't get a car park or a fridge, which for us was the main reason we booked with Valeria. We didn't get to see Valeria and never heard a word of explanation. The hotel staff was helpful but also a bit confused with the situation. We drove 3000 km to get to Catania, so we didn't have strength to make a fuss, just took a bed as it was. But truly.. We booked and paid for sth totally different.