The self-check-in was very easy, and the communication with Luca was smooth.
The place is lovely, there is a lot of space, and the kitchen is fully equipped. A plus about the location is that it's far from all the city center's bustle, but it's still very close to the essential sites (and a fantastic pastry shop). One downside would be the noise from the street, but it's of course nobody's fault, just something to take into consideration if coming with kids/you are light sleepers.