The communication was better than good. When we arrived at the apartment we were welcomed by Maria very friendly. She explained us everything and gave us some great tips where to go in terms of restaurants or nice places to visits in Palermo and surroundings.
The apartment was located very central. We could do all our trips by foot. The rooms looked very posh and were perfectly cleaned! The kitchen provided all necessary equipment that we needed and more.
We would definitely rent the apartment again when visiting Palermo again!! :)