Massimo was extremely helpful and responsive as a host. We booked his apartment at 8:00 pm after our flight was canceled.
He quickly confirmed and we were on the way. He provided clear instructions with the video! on how to get inside.
He proactively asked whether we needed a crib (since we had an 8-month-old infant), and delivered it to the apartment while we were on the way.

The apartment was clean and exactly like in the pictures.
The location is also great. It's 5 mins walk from the main attractions but not in the center, therefore it wasn't noisy to sleep at night.
Overall, very much recommended.