The apartment is in a really fantastic location - right in the heart of Palermo's old town, and is the perfect place to stay to see all the sights. The room was lovely, with old wooden beams above the mezzanine and a nice little balcony. It was clean and had everything we needed. The self-check in process was smooth and Michi was very helpful. I would definitely recommend staying here if you're visiting Palermo, which is a beautiful and fascinating city that's well worth the time.