We stayed in 4 airbnbs during our 10 days in Sicily and this was the only disappointing experience of them all. On a positive note, Anna Maria's place is very pleasant and when we were late arriving having got lost finding the place, they were very kind waiting for us and coming to meet us. However, on our last night there the gas ran out just as we were cooking dinner. After 10 minutes wandering outside getting eaten alive by mosquitos trying to get a signal, we were told it would be an hour before they could get to us. The owners live in Catania (approx 70km away) and do not have anyone local it seems to attend to problems. We offered to change the gas bottles ourselves but they had not left a key for the basement area. As we were hungry and did not want our evening to be further interrupted, we made do with cheese and crackers for dinner. I think an offer of a small refund as acknowledgement of a failure to provide a basic amenity would have been appropriate. As it turned out, we didn't even receive an apology for the inconvenience caused! Only a communication regarding where to leave the key etc. We also found the location disappointing. We had specifically chosen this place because it was very near the sea and seemed to have the option for swimming but the nearest coastline was inaccessible - big drops down and rocks that were razor sharp. The nearest little beach was very crowded and open sea difficult to access. The roadsides around the Plemmirio were covered with litter and the area did not feel like a beautiful nature reserve as we had expected. This experience has made me realise that air bnb works best if your hosts live nearby or have someone nearby that can be contacted in case of a problem.