Simona is a great host. She usually responds within minutes and tries her best should issues arise.
The flat has a very new and quiet washing machine and a first aid kit, which we appreciated.
There are great views to the Etna and the city center.
The flat is just a short walk to the historic center (approx. 15 min).
There are unfortunately two downsides:
1) the flat is located on a busy street, and the noise level is considerate during the day but also at night which prevented a relaxing uninterrupted sleep.
2) The elevator of the building is not up to standard. We got stuck in there several times with our small child - which was a fairly traumatic experience. In one occasion we were only able to free us because one of us had stayed outside and was able to disconnect the elevator from the electricity.