Simple apartment for short stay, really well located in Ortigia. My two cousins and I stayed there for almost a week and found it pleasant enough. Just a note for those who don’t know: there is no drinkable water in the apartment, you will need to buy water bottles. It seems to be a common thing around so it’s not an issue.
Best thing in the apartment was the air conditioning, which is more than necessary in August.
Communication with Wonderful Italy was through WhatsApp. They were helpful, flexible and they can recommend activities.