Despite our arriving fifteen minutes early, Valentina was warm and welcoming, carried our too heavy bags up to the third floor (in Italy this is called second floor). The apartment is modern and bright - French doors on three sides let in lots of light. It was very clean and Valentina provided breakfast provisions for us which was most helpful. It's in a very convenient area...a walk thru a lovely small park takes you right to the Palatine Chapel and then the you are on your way to all the things you would want to see. We walked everywhere (and we are in our 70's) so clearly this is a good location. Be sure to check in with tourist office (all speak English and are very helpful) for a print out of what is open and at what hours. A few blocks in the other direction is the amazing Ballaro market - a long stretch of small shops where one can buy anything - fish, cheese, fruit, paper towels, toys. Amazing.
The apt. is in a safe neighborhood, we walked home from dinner at night thru well lit streets. Valentina kindly arranged for a taxi for us back to the airport when our week in Palermo was over.
There is a full bath on the bedroom level, with lots of storage and closet space, shower, toilet, bidet, big sink with two faucets and with a shelf for toiletries (so nice to have) and drawer space. The first floor bathroom has a toilet, sink, washing machine and set tub, but no shower.