Communication and assistance during the trip were excellent. Host company was helpful and quickly responsive at all times, especially regarding late arrival, securing/testing the special traffic pass ("ZTL pass" - EUR 5 per day) needed to drive in this area of Palermo during weekdays, late checkout and local restaurants. Couldn't have asked for more. All greatly appreciated! (Grazie, Melania).
Having an interior parking space was great given the traffic/parking in Palermo. The property is spacious and as seen in pictures. The kitchen and bathrooms had everything we needed. The beds were comfortable. The interior furnishings would benefit from a refresh as they are now a little dated. The balcony off the kitchen is small. There is occasional noise from dogs and cats in the interior courtyards which could annoy some travelers. Property is within 15 mins walking from Palermo Cathedral and most of the major sights.