I have stayed several nights in the room with balcony and also one in the room without one. Melania is such a sweet and caring host. Before arriving she sent me direction on how to reach the location. Upon arrival a bottle of water was given (which was needed due to the warm temperature outside). I had a late check in and that was not a problem. The house is very clean and quiet. Located just 2 minutes walking from via Etnea. The rooms are spacious and the airconditing was working very well. Good beds, good wifi and Sicilian breakfast was served. Melania is very quickly in responding to communication and very caring in helping out with any information. I highly recommend this place! Thank you Melania!