Melania is very welcoming and responds quickly to messages before and during the stay. We didn't miss anything! The apartment was well equipped; we even had lounge chairs on the terrace to rest after a good day's walk on Mount Etna. Aside from a small inconvenience with hot water in the shower, which was settled on the spot by Melania's father (who, by the way, is really friendly and helpful), we had a perfect stay! The view of the mountains and the smell of the orange trees under the terrace is just great! The fresh orange juice that we had every morning is also a treat. A rental I definitly recommend!