communication with Francesco was great and the location of the flat is perfect, right in the historical center.
Also, Fabio who picked us up at the airport was really nice and patient (our flight was delayed more than an hour) and he gave us a lot of tips.
We had an issue with the shower, the water was barely running so it was impossible to wash the hair and even showering was a bit difficult, but for 2 night that we stayed, we managed