it was a total disapointment. Nobody was waiting for us and we only got the key, without any instructions of the appartment. There wasn't any towels or basic elements, and it seemed that no one had changed the sheets, and the bed was really unconfortable. The only information I had from the host it was about excursions they make (I guess a bussiness they have). I asked for towels but the host didn't answer. We felt really unconfortable in this flat, I wouldn't recomend it.