Simply excellent. We were greeted in Palazzolo with a warm welcome by Stefania and Marco. It felt as if we were family. They explained everything and stocked the pantry up so we didn't have to worry about shopping. The place itself was perfect. Palazzolo is a beautiful old town on the UNESCO heritage list. The place is in the heart of the town in one of the old buildings lining a main street. Walking distance to everything. The inside was nice - comfortable, clean and updated. We were only two, but a family would easily be just as comfortable. It was a perfect way to experience the city.