Helene's place is just fantastic. It's stylish and comfortable, perfect for a couple. The wifi and AC work great. It's in a nice neighbourhood and very conveniently located. And, my god, the view!!!!
The only down-side I can think of is that, as it's in the heart of the old city, the flat is also in the ZTL zone, so the only parking we could find was €15/night pay parking about a 10-15 min walk away. Perhaps another consideration: it's on the top floor of a really lovely old building, so there are a solid 4 flights of stairs and no elevator (bonus: there is an adorable family of cats with four kittens living on the balcony 2 floors down, which always cheered me up on the way to and from the apt.).
Check in and check out were smooth as can be. And our communication with Helene was super easy. Honestly, the place is just so charming and memorable to me now that I might come back to Syracuse just to stay here for another week.