Everything was great - place looks just like the photos, very short walk into old town and manageable stroll into the new town. Perfectly clean, modern facilities, aircon etc. We stayed as two couples and two kids, had a great time. Luigi was extremely helpful with directions, parking (saved us a space!), carrying bags down to the car at check-out; he even brought us filled croissants on Saturday morning and left complimentary wine. We would recommend this for a stay in Ragusa - and a great base for trips into Modica etc as well.