Ester is incredible! She was very accommodating and super quick to respond with any questions. She is also flexible with check-in and check-out time, which was extremely helpful. She also provided a lot of tips about where to go and eat.
The place was very clean and had all the necessities for a few night stays. The flat is located in a vibrant area - the neighbourhood outside the apartment had a lot of life within walking distances. However, it was very quiet when you were in the loft. The apartment was also walking distance to some tourist attractions.
This is definitely the perfect place to stay in Palermo. We loved it :)