Cala Loft is situated in a very lively and beautiful area of Palermo, only steps away from the waterfront. When staying in an Italian city, you need to expect things not to be that quiet, because especially in summertime, everyone is living on the streets. But when closing the windows, which is to be recommended anyway with aircon being on, one can hardly hear anything from outside. The loft is quite nice, a bit puritanic for my taste, but has everything one requires. Many things need to be improved though (cleanliness of furniture, wet zone in bathrooms urgently need a remake, terrace needs to be looked after much better). The terrace is beautiful but cannot be used without parasol in summer as it is in full sun exposure all day long. Wonderful Italy said they couldn't provide one (there actually WAS a stand for a parasol on the terrace, though), so I couldn't use terrace at all. For the rest, quite frankly, I wasn't very impressed with how I was treated. When I read earlier comments regarding this accomodation, I truly wondered if the owner had changed since then. I was handed a key to the accomodation at the office of Wonderful Italy, and that was it. I got a few rather peculiar whatsapp messages from them asking if someone could come by to exchange a saucepan (never asked for one) or, three days out of ten before my departure, if someone could come and clean the terrace. I responded that I was in the accomodation and therefore could open the door, yes. No more messages after that, no one ever passed by in the end. So overall, unfortunately only an average experience. But Palermo itself made up for it all. it is an amazing and very vibrant city and its people are very, very kind and helpful. It helps to speak Italian, though.