My car rental had made an error and I had to stay in Catania for a night whilst they found a car for me for the next day. I booked with Letizia in the early afternoon, and she was able to arrange the flat and complete the checkin rapidly! And she was very kind, suggesting places to eat, sights to see, to make the best of the situation. After the trip's completion, she was also able to hold my luggage whilst I was in town, after the checkout. Overall, Letizia made a somewhat stressful experience (for me) to be super pleasant instead. And the decor, it is definitely the most unique stay I've had. The location is perfect, and whilst you're in the heart of the restaurant and party areas, once you close the windows, you cannot hear a thing. Absolutely perfect, would stay here again if I come to Catania!