Overall my stay in Palermo was great. The place was nice, large, clean and a super great deal. The location was also good. As a solo female traveler I felt very safe the whole time. The area of the city was nice, super close to city center and plenty of restaurants.
Only issue arose when I arrived and wanted to immediately do laundry only to be told that the in-unit laundry machine didn't work. (The laundry machine was a main reason I booked this place because I was coming after many days of travel). The host graciously offered to pay for one wash at the laundromat down the street. I thought she was going to help me, but instead I ended up dropping my laundry off by myself. Then the language barrier really got me. Apparently, they were telling me the time they closed when I thought they were telling me the earliest time my laundry would be done. So needless to say when i went to pick it up they were closed. The next morning I was flying out, big issue. So I get my laundry and rush to the airport. Turns out there was no water working the day prior so my laundry didn't get done. Left Palermo with a bag full of dirty laundry. Very frustrated.
The host graciously offered to drive me to the airport after that whole debacle. I was very grateful. Although, the drive to the airport was the first time we met because she wasn't there to meet me for check-in. Overall, she was a really awesome person, just a shame a few crucial things went wrong. I'd still recommend the place because of its location and phenomenal value.