Sandra was super helping and nice to us, she helped with car park and how to access Ortigia. The apartment is very well put together and cute. Downsides are: it’s a ground floor so not much privacy. fruits and fish market right beside the apt meant that at 4:30 we were woken up by a guy bringing fruits boxes back and forth in a cart for at least 2/3 h. I know this is something out of Sandras control but I wouldn’t recommend it to a light sleeper.