Vincenzo met me in person as instructed, and walked me to the flat. They were concise and clear with instructions and communication if I needed anything. The flat is as described, small kitchen, bathroom, living area and bedroom. Clean, easy to find and a 5 minutes walk to the main streets of Trapani. I did not get to meet Sylvia, but Vincenzo offered local tips, gave wonderful suggestions and walked me through everything I needed to know upon entering the apartment. Would absolutely book again! :)