We did not meet Dan however he was always friendly and pleasant in messages. When we arrived we were met by a man named Carmelo. He did not speak English, however this was not a problem because he was very kind and patient with our less than good Italian language skills. Carmelo was fantastic and happy to show us his garden and even gave us fresh fruit from his trees. He was always on time whenever we arranged to meet and truly a pleasant and wonderful man. The apartment was just as described.