Arianna is a very welcoming, not intrusive, and yet very warm person. The place is very clean and well kept. The location is good for people who doesn't want to rely on public transportation, because it's in the central area, with lots of things to be seen by feet. She can communicate in english very well and has some good tips for getting around Catania. She's also very quick to respond any questions. She had an important contribution for our great experience in Catania. A trustworthy person who makes you safe about your baggage and privacy.