We had a great time in Palermo thanks to Claudia. Fews days before our arrival she was giving some info about the city and the transportation. She was available to provide us all the info we need to prepare our trip. The day if our arrival she was waiting for us at the appart. She was very organized for the info we needed to know about the city. She took the time to show us all the important spots and activities to do. All those spots were well indicated on the map she gave us. She also gave us the flyers of the best restaurants and proposed herself to make the reservation for us. In the appart there were some milk, cookies, juice, toasts, bottle of water, clean towels and soap...The appart was very clean and conform to the pictures. Claudia was available every time for us. Thanks to Claudia we had a great time in Palermo. She is a friend! 😊