Before we even arrived, Vincenzo was very gracious and prompt in responding to several email queries from me. Then, Vincenzo was waiting at the curb for us as we were dropped off. He warmly welcomed us and then showed us this beautiful place. It is spacious, clean and comfortable. Not only were there candied almonds and Prosecco for us to enjoy, but also an entire array of maps, guidebooks, etc. about the area. When I called Vincenzo to ask where the sheets were for the sofa bed, he asked when we would be going out and said he would come and make up the bed for us which he did, complete with a mint on the pillows. Perfect! I never once felt as if I was bothering him with questions and once we were settled he left us to enjoy the area on our own. The apartment was just as pictured, very clean, inviting and secure. The views from the tiny balcony are also fantastic. I would highly recommend Vincenzo and this place.