My husband and I stayed here recently for several days and were extremely happy with our entire experience. Massimiliano is an absolute gem. Everything in the room was as described, Our host arranged airport transport, made check in and check out simple and efficient. The room was perfectly located, easy to find, adorable and comfortable. We would absolutely rebook here when we return to Palermo. The experience from start to finish was perfect. The location directly on the Capo Market was amazing and the kitchen was well equipped to allow us to cook the gorgeous foods we bought in the market. The only thing one must be aware of, if you have physical limitations, this is a five flight walk up. That was no issue for us, but it could be an issue for others. I would give this more stars if I could.