Great apartment, easily accessible to bustling neighbourhoods in Palermo. The exact neighbourhood and building in which the apartment is located is not the best or safest-feeling neighbourhood for two girls traveling from Canada, however we experienced no issues and we spent a lot of time at the public beach Mondello Beach which is a bus ride away. Elina responded quickly when we had troubles with hot water (it was not turned on and the boiler needed to be reset). She gave thorough instruction although we felt that resetting the boiler should not have been done by her guests. Overall beautiful, newly renovated apartment as the pictures suggest and a great stay.