It was great, we were warmly welcomed and she took the time to tell us about the places to visit and answered all our questions. The house is clean and it was perfect for the 4 of us. The shower head broke of and they immediately replaced it with a new one without hassle. Great communication overall. The location was great, we were so close to everything and even though it is in the center it is really quiet place. We had a great stay, you won't regret. Also it is so cute inside, Sicilian like decorated the house.