Giencarlo and Helena are absolutely brilliant hosts. You couldn't ask for better, especially if you plan to stay for a long time. They let us drop off our bags early before check in, we're always available for providing information (Giencarlo is a great tour guide), brought us fresh water, and dropped us off at the bus station when we were leaving. We stayed during the second COVID lockdown, when we were not able to leave the region of Ragusa, and Giencarlo kept us entertained on the weekend by taking us for bike tours, he even collected some cooked fish for us!