Tiziana and her friends/sisters are super friendly and caring! They respond quickly, give you plenty of helpful tips, and are in general very sweet people
Coming to the flat, as mentioned in the reviews it's very small and has little light, so I came with that expectation. It's more of a storage room that was turned into a flat. Inside you have all you need, they even had pasta, coffee a and fruits :D The area was very dirty and felt quite unsafe, you usually walk 10-15 minutes to everything mentionable. It's noisy outside and can be very hot inside, you shouldn't be vulnerable to aircon air on your bed level ;)