Valentina was very accommodating. She followed up before we got there. Once we arrived, I was able to reach her on the phone and she gave instructions to the cab driver how to get to her place. Her place is so beautiful located at the old Palermo and very close to the Cathedral and other tourist attractions. It was surrounded by a lot of good restaurants. Upon arrival, she greeted us warmly and oriented us with things inside the house. She even left us toasts and muffins and some jam and coffee for breakfast. The place itself is wonderful just as the shown on the pictures. She provided us everything we need and always replied promptly to our queries. The only minor setback is the luggage. Her apartment is located on the 3rd floor and if you have heavy luggages to carry, it might be a problem. A very minor setback. Otherwise, definitely worth it.