Claudia and Francesca are quite welcoming, although I was received by Francesca's mother, she was kind as well even though we didn't speak a common language. They kindly adapted to my times and went the extra mile to make my short stay a great experience.
The place is near the main station, and about 30 min walk from the very center of the city. Neighbourhood is interesting and quite lively (but not the "richest" block in town, in case you care about that). The place is clean, comfy, and has all you might need for a nice stay. Specially AC , which is so necessary for Palermo's hot summer.
I strongly recommend, and definitely would come back!