Raffaella is such a super host responding quickly to all queries you might have. On the day of checking in, she even helped us transport our luggages to the apartment with her compact car since our 9 seater van that is too wide to get through the narrow roads could only stay at a public parking lot few hundred meters away. The apartment is as cozy, comfortable and clean as described. One of the UNESCO point of attractions is only a few blocks away. Highly recommended!