I had the most wonderful 12 days at the apartment. They respond very quickly to my messages. I locked myself out one day and Gianluca came to the rescue in 10 minutes. The location is perfect for walking around Palermo. There is a supermarket just round the corner and a very good wine bar two minutes away. Parking is very easy to find as well. I really appreciate the bottled water that was provided. Grazie mille Andrea and Gianluca