Francis's sense of hospitality is beyond words. First, we had a late check-in because we were traveling from Cefalu to Palermo and Francis was very flexible to meet us at night. As we arrived, we were informed that a few other guests decided to extend there stay and so we were upgraded to a private apartment which for us was perfect. We left our bags at the apartment and Francis offered to give us a tour around Palermo and explain the main attractions and spots. After a beer together with Francis, we headed on to see Palermo at night thanks to his suggestions. In the morning, we woke up to fresh croissants for our breakfast. If you are thinking of visiting Palermo, Francis's apartment is a great place to stay. He is always in touch and speaks perfect English. Safety wise, the area has no issues and the apartment offers all you need for a city-break. Thank you Francis for everything!