I loved our stay! The staff was kind enough to get us breakfast ready 30' earlier than the due time, so that we could have breakfast before heading to the Etna tour. Not only that, but the breakfast was super complete in options. The spa is a great service, especially if you come back from hiking or just want to ease things down -or if you get a rainy day! We got the downstairs room, which is very confortable together with its bathroom. I would definitively come back :)