Chiara is a wonderfully helpful host who takes the time to make sure you’re settled in and doing well. She’s exceptionally available, but the instructions she gives are also super clear so that’s also very helpful. The apartment itself is a gem — a great location in Palermo, very clean, modern, and with lovely AC (important in August/Sept). I couldn’t recommend staying here enough, we loved our week! Little touches like providing umbrellas (not needed for our weather) and beach umbrellas (we did use!) we’re so appreciated.