We (family of 4) stayed in the appt for one night in April. Alessio answered very quickly to any emails/messages, he was very helpful despite our train being delayed and in recommending and even ringing up a restaurant for us to book a table. The appt was clean and tidy, and had everything you needed for a short stay, even towels, hairdryer, shampoo, water, juice and a beer in the fridge and some biscuits for breakfast. The rooms are large, had a small heater (which we did not need), but the front room was rather noisy in the morning, when the rush hour went past, and I don't think this is exactly the poshest part of town. The back room/living room was quiet, though, and if you want a place in the city centre, there will of course be traffic. Thank you for a very comfortable stay! Excellent value for money. Stefanie