After many years of using Airbnb as a guest and host I was particularly surprised by this stay. The host sent me the address details to a totally different place than what was booked. We hadn't realised until we walked through the door. She gave the excuse that the apartment we were led to is bigger, assuming that we should be satisfied by that. The fact is, it was not the place we booked. In the owner's defence, she did offer us our money back when she saw we were surprised by the deception (we didn't accept). But come on... be a bit more professional and not misleading to paying guests. Syracuse is beautiful this Airbnb experience was not.