Franca was an excellent host. She was always available to respond to messages, helped us find the place (which was perfect for our purposes, with its amenities, its balcony view, its cleanliness, its location) including meeting us in the street outside, late at night! She gave us a thorough briefing of interesting places in and around the town. She messaged to check everything was ok.
I'd thoroughly recommend her AirBnB.