Simply amazing! The place was sparkling clean and centrally located. Deborah was incredibly flexible when it came to the check in process and was extremely responsive via messages. Plus Mrs. Carmela the housekeeper went above and beyond to make us feel at home; we gave her some items to wash and she even ironed them for us! She also gave us tips on where to go, including the wonderful Mondello beach. I highly recommend this place for people visiting Palermo and the surrounding areas.