Overall, the apartment did not meet our needs and is not accurately presented. As a result, our planned seven-day stay was ended after three days, with a full refund.
The apartment does not have a full kitchen. The kitchen consists of one hot plate and a counter top toaster oven. Given that our reservation was for seven nights, we planned to cook some dinners in the apartment. With the limited kitchen, cooking dinner was not feasible. We were not able to find a cutting knife to prepare a meal.
The apartment did not have proper heating. The heating is provided by air conditioning units in the bedrooms and supplemented by a portable electric heater in the living / kitchen area. There is no heater in the bathrooms. When we attempted to use the provided appliances, the circuit breaker would trip and the electricity would shut off. Also, Danilo informed us that we should not use the heater for too long. I assume this was because he was afraid that it may cause a fire. The heating problem was especially frustrating to us as we had inquired beforehand to ensure that the apartment had proper heating and we were assured that it did. Also, we did not appreciate that Danilo arrived unannounced and criticized us for the warmth in the apartment and then, unbeknownst to us, shut off both water heaters, leaving us with no hot water. We were surprised to find them turned off and when we inquired, Danilo informed us that he had shut off the water heaters remotely. At our request he then turned them back on. It is clear that the apartment does not have the necessary electrical system to support winter use.
The positive comments are that the apartment is newly renovated and quite spacious.
Despite the above issues, Danilo, was responsive and helpful. At our check-in he was very helpful in carrying one large bag up the long set of stairs. He understood that the apartment was not satisfactory for our needs and he offered to end the reservation early. We did so and we received a full refund. Danilo was also kind enough to let us stay later than the normal check out time.