Communication with Alberto was always very prompt and helpful. I didn't actually meet Alberto but was welcomed by a friend of his. The apartment is in a great setting - right next to the church in the piazza and the piazza is a lively hub during the day and evening. The only downside to the apartment is the stairs! The apartment is on the fifth floor...but the reward is the view from the balcony. As i quickly discovered the location is very close to Palermo Centrale, Via Roma, Piazza Bellini and Quattro Canti and the markets. I loved it.