Our stay in ortigia was a lovely one. The flat is very well located, close to the excellent market and good restaurants. Sebastian was very helpful in answering all of our questions before arrival including the hiring of a car, although his English was very limited when we arrived. The flat is nice, as appears in the photo, however we felt that during our 9 day stay, there were some things missing. The bed, for example, was unbelievably uncomfortable, so much so that we had to take the mattress from the sofa bed and place it on top of the bed - the bed also needed more pillows. As others have said, the bathroom in particular gets very hot and musty and our towels were therefore made to smell after just a couple of days but we didn't have a machine to clean them in. The flat is fairly spacious for two and we enjoyed visiting the amazing restaurants and beaches in and around. It was difficult to cook at home however because small things, such as sharp knives were missing from the flat. overall we enjoyed our stay but improvements are needed to make this a 5 star listing.