This apartment was perfectly situated to explore Palermo and felt like an oasis of calm in a busy city. Communication was smooth even when using two different languages, and the check-in was handled perfectly, with a family member (who lived in the apartment as a boy) showing me the place and describing everything in English. The bathroom and kitchen were very well stocked, which is always a bonus in case something is forgotten. One thing to note if visiting in the winter - it can get quite chilly with the tiles and high ceiling, but I was prepared and it's just something to keep in mind, as I imagine it would be a huge benefit in the summer months. Would definitely recommend staying here!