There were 3 things good about Antonio’s place, but unfortunately, they were the only 3 things. Everything else was a disaster.
The good things: location, good amount of space and the view from the terrace.
The bad things: too many to list them all here.
1. Let’s start with zero assistance from the host: nobody to meet us, explain things, help find the place(not easy). No help with the luggage etc and it’s not an easy climb up the street and then up the stairs.
2. Misinformation about the ease of getting in. In reality: several steps to get to the elevator and then a whole flight up to climb because the elevator stops one floor below. So even though it’s supposed to be short walk up from the elevator, it’s actually also a walk up to the elevator.
3. Misinformation about parking. It may be free but it’s impossible to find so it’s dishonest to advertise free parking.
4. Probably the worst: the stench. The smell coming from the laundry room was so bad that we had to put pillows under the door for the smell not to carry to the bedroom.
5. Ants in the kitchen. Somebody complained about it before but nothing was done.
6. Internet and TV problems. We needed to be on Zoom calls for work but the Wi-Fi wasn’t working. It took Antonio until next day to tell us to reset the modem.
Really bad for people who work remotely.
Antonio decided we didn’t need TV because it was only in Italian.
7. We didn’t get access to the 2nd bedroom even though we paid for the whole place. The key to the bedroom was not available. The one Antonio pointed to us didn’t work.
8. The quality of towels and bedding. The towels were as rough as sandpaper and there was crinkly plastic under the bottom sheet that made noise every time we moved. We understand protecting your mattresses but there are less unpleasant and obnoxiously crude ways.
Needless to say, we would never recommend this place to anybody and it was absolutely the worst Airbnb experience we’ve ever had😭
To us, it negated the whole Airbnb experience where the hosts introduce you to their place and are proud to welcome you. Oh well… sad for Antonio.