Fabrizio was responsive and answered all my questions before and during my stay.
The apartment's location is perfect for sight seeing - walking distance to everything. I also felt safe.
Although the restaurants on the pedestrian street below can be quite noisy well past midnight, I didn't mind it and felt safe getting in and out late in the evening by myself. The street is well lit, and there are police cars just around the corner throughout the day and into the evening.
The apartment is fully equipped. I didn't use the washer, but it would have been great my stay was longer. The unit is clean and the kitchen was well stocked with snacks, coffee, milk and juice for my entire stay.
I needed a taxi very early in the morning on the day of my departure. Fabrizio was very helpful in arranging it for me.
I'd definitely recommended this apt. for visitors to Palermo.