This place is really central, less than 10 minutes away by foot from Ortigia, the old town. It is quite spacious, however many small things could be improved for our stay to have been perfect: there is no dishwasher, and the fridge is minuscule, which is really a pain for 8 people living there. A bit more cutlery and plates would have been appreciated, with a cupboard to store them instead of keeping them in the dish drainer. As another comment pointed out, the second bathroom is almost unusable because of the noise it makes (using the WC or the shower) and the really bad smell...
Otherwise, the communication have been great, and the check-in and out also. There is AC in all the rooms which works very well and is a must in the summer!