The apartment is in a good location about 10 minutes walk into town and the staff were all very friendly and helpful arranging transport to and from the ferry etc. However, we were disappointed by Marco's lack of communication. There was some confusion on my end over a cancellation due to covid concerns which meant we were refunded only half our money (we later rebooked). However Marco agreed with airbnb that we would be able to rebook at a 50pc rate so we were not left out of pocket. I messaged and called Marco on numerous occasions to arrange this and he never responded meaning we were left hundreds of pounds out of pocket. I found his lack of communication extremely disingenuous and untrustworthy. The resort was nice enough but there was a leak and mould in one of the bathrooms and an ant infestation in the kitchen. Towels were also not replaced which we felt odd, even when they were clearly dirty.