We had a wonderful time in Palermo thanks to Carmelo who make our stay so much easier! I definitely give Carmelo 5 big Stars for communication, he answered very quickly, always here in case you need him, and his advice about restaurants and where to have the best breakfast in town is totally worth a try! He is a SUPER host! Check in and check out was very simple, and he allowed us to leave our luggage after the check out time. His apartment is exactly as the pictures show, even better! there are delicious cookies and coffee, tea, bottle of water. The apartment was clean. The best part is the location, you can not do better than that!