Rossella was very responsive via mobile and patiently helped us find the property once we had arrived in Catania. Rossella was very helpful and even went out of her way to arrange a private Mount Etna tour for us! The tour was amazing and great price too. I definitely recommend also doing this if you stay here. The wifi worked fine and the place was clean. Rossella was flexible about us leaving our bags in the apartment after checking out as we wanted to continue to explore until we left in the evening - this was really kind and helpful of her. When we desperately needed to print something she also let us use her printer kindly.