We stayed here for a week and it was without any problem. Because we had a night check in someone had to come to open the door and we had to pay 20€ extra. So I think it would be good to offer a self check in boxes. However the man was very friendly and gave us some tips to places in Catania. The apartment was pretty clean and very well equiped. We really appreciated the beach umbrella and the hairdryer. Also the AC was very helpful because it was really hot outside. The only thing that we found a bit annoying was the window to the hall..if someone turned the light on and went upstairs in the night it always woke us up. Overall we would recommend this place. 😊