Vittorio's apartment is right in the heart of old Syracuse. Everything is literally just outside you door.
All communication was clear and responses were quick.
Vittorio met us at the agreed time, although we couldn't be more precise than a 2 hr window. But we were there as agreed ans so was Vittorio. Vittoria showed us around, explained the key situation, pointed out local attractions and assured us if there was anything at all that we needed, just to give him a call and he would see to our needs. It was a nice gesture, but we didn't need anything.
If you arrive by car, parking is a bit of an issue. But Vittorio can offer suggestions. We were on a motorcycle, so could park at the door up along the narrow alleyway, so no problem for us.