Federica was our main contact and she was considerate and very responsive. We were late on arrival and had no way to contact her. She ensured someone waited there for us - a great relief! The location is amazing - right in the heart of the historic area and Federica provides fantastic tips about local places of interest, restaurants and events. The apartments is stylish, convenient and comfortable for two people. Thanks Federica for helping to make our stay such a comfortable one.