Our stay at Francesca's place started off amazing! The hosts had our best interest at hand, and they gave us a detailed breakdown of sights to see, places to dine and excursions we could do. They even had their driver pick us up at Palermo airport and drive us back to the airport for a decent price. This was my 8th time to Italy, and 3rd time in Palermo, so I have seen many apartments and the size of the apartment was what drew me to this location. The location does not get better than this place. Also, it is very big by Italy standards. The two balconies are beautiful and a great place to hang out. The mezzanine was very promising (however, since it was dreadfully hot, we could not even sit in the mezzanine as it felt as though we were in a sauna). Another surprising thing was, we were not permitted to turn on more than two air conditioners at a time because if we did, this would blow the fuse and we would lose all power. We respected the house rules and there were many moments when it became so hot we felt uncomfortable. You would have to literally walk into one of two air-conditioned rooms to cool off. Nonetheless, I still liked the apartment, it was very charming. This would have probably been the best place I had ever stayed at in Palermo had it not been for the bed incident. One of the single beds in the room was not stable and shaky (some Italian beds are held by small chains, unlike American ones which have a boxspring); however, I had no choice but to sleep in this bed because the mezzanine was literally a sauna. The bed was so uncomfortable and I couldn't make any sudden moves on it because it felt wobbly and like it was going to break with any minor flinch. Once we departed from this apartment I was contacted by the host for "breaking their bed" which is absurd! I was asked to pay 100 euro, which is 153$ Canadian. I was completely dumbfounded and shocked. When I wrote back to the host explaining the situation regarding the condition of the bed when I found it, no reply was sent to me. BEWARE: Check the condition of items and if you see anything wrong, contact air b&b immediately. I called air b&b once I received the request for money, but I should have contacted them sooner. I almost feel like there was some sort of ploy to replace the bed (it was very old and meant for a child to sleep on). I hope the host understands that this was an issue that occurred before our arrival and does not expect money from us. We paid over 1000$ to sleep here for a week and we had to definitely make some sacrifices. We were very respectful guests. Aside from that, I still recommend the apartment and the hosts were...