Marjolein was very welcomy. She speaks various languages so communication with her was easy. She was very helpful and gave many tips of Palermo. The apartment is exactly as described. It is in a very ancient building in a traditional neighbourhood of the city, but the apartment inside is stunning with high ceilings and very authentic decoration. Marjolein's apartment reflects perfectly the atmosphere of the city. Bedroom and toilet were spotless. The location is great with the main tourist attractions nearby. Restaurants and bars are really close. I would definitely recommend her apartment when visiting Palermo.