Michelle was extremely welcoming and helpful. 3 weeks before he sent me more info about our place and the surrounding areas than anyone has ever sent me ever with airbnb. When we go there Michelle made sure we felt welcome and had all the tools we needed for a successful vacation. The apartment itself has way more than advertised, actually 2 double beds, a bunk bed and a pullout couch, everything is fully furnished and you have all the commodities of any apartment. The restaurants right outside are also top notch with a 5.0 restaurant just downstairs. 20min from Palermo and 50 min drive to the beautiful Cefalù. Would recommend to anyone looking to visit Palermo and Cefalù as Santa Flavia is smack in the middle and this was such a wonderful experience.