Adele and her daughter Francesca were extremely helpful and accommodating (even with my late-night check-in) and I very much enjoyed my stay at the apartment. For context, the following review is based on a stay of one month, Dec-Jan 2019-20. Positives (with emphasis on what is not already mentioned in the description): (1) The place has high ceilings but there is heating on both ground and first floors (portable gas fire and air-con respectively) so I never felt cold. (2) The heated water tank in the bathroom is a good size -- big enough for two showers of moderate length -- and the shower is excellent. (3) Location is great: Ortigia is small so one is never far from shops, restaurants, and bars, but this apartment has the additional advantage of being quiet, located very near to some excellent late-night bars, but also tucked away from the fray. (4) The roof terrace would be a major asset in summer but even in winter catches the sun (though, it must be said, does not command magnificent vistas). (5) There are plenty of extra blankets and towels (and a spare collapsible bed, in addition to the sofa bed) in the wardrobe. Negatives: (1) Two of the four rings on the gas stove don't work. (2) The "double bed" is actually two single mattresses joined together, but they are firm and comfortable. Overall, I would recommend this apartment very highly.