The good: Gabrielle was easy to reach on the phone and gave good recommendations for places to visit and restaurants to try. Also, the garden outside the door is quite nice to spend time in.
The bad:
Well where to begin. When arriving in the middle of the night and finding out that the toilet doesn't flush on its own definitely puts a damper on the vacation mood. According to the owner it takes a few filled water buckets in order to move things along. (Even though we found out it is common in Sicily on lower floors, the price and property description did not reflect this major issue. People on higher floors didn't seem to experience these issues). There was a coffee pot that was too gross to use for our favorite part of the day where we enjoy the best Italian coffee. The bad working wifi added to it all which was definitely causing even more frustration.
Overall: the only thing that saved this part of the trip is that we did not spend to much time inside because of all the items we had planned and the time spent in the outside garden.