Carmelo and Debbie are very nice and informative. The little house is very cute and comfortable. The location is perfect if you are looking to explore in and around Etna. If you are looking for nightlife etc this is not the place for you. Debbie gave us many recommendations for restaurants and places to visit.. as well as directions and hand written maps. We got a bottle of their own wine and homemade muffins as well! very good experience.