The house was beautiful and everything run very smoothly until our check out. I was contacted that we had broken a wooden plank on the bed. I can’t be sure that we did It but I thought that I should pay for the damage anyway since I can’t prove if we did it or not. So I said ok I will pay for it, and then they asked for 80€ for a single plank of wood, at this point I will state that I am an architect and I am fully aware that the cost for this replacement will be much cheaper. I explained that it was way too much and they settled for 50€. Then I received a call from the property manager and after having stated my complaints he blackmailed me that if I did not pay he would open an issue on my account in Air Bnb and as he said I could have them problems as an AIRBNB client,
I am an AIr Bnb host myself in my country and I always feel that micro damages will happen and that’s the way it goes with AIr Bnb renting that’s why you get the extra money in relation to other types of rentals, so I feel it was not right at all after having paid for 910€ for 4 nights stay that I had to pay on top another 50€ for the minor damage that at the end I was never sure I did it.
A happy client to my opinion is more important than 50€.
I felt totally disrespected and absolutely dissatisfied. To my opinion after having paid for 910€ they should never ask me for another 50€ for a minor damage. I am sorry that’s the way I see it