This apartment feels like a Greek cottage, re-finished by someone with great design sense, and put up in the air. The white walls and airy feeling, especially with the view from the terrace over the city, were wonderful. The shower and bath are fantastic -- loads of hot water and lots of different ways to spray yourself and gorgeous tiling everywhere! The living room, with its two couches, was so comfortable to hang around in. The kitchen is small, but completely serviceable. We cooked most of our meals there with food from the market, which is less than a 10-minute walk away. The location was great -- on one of the smaller streets that definitely doesn't allow for cars, so it was quiet, yet so accessible to everything. We could walk to the Piazza Duomo in five minutes, to the little swimming beach that became our favourite in less than 10. Even though there were three flights of stairs, I found it not difficult to go up and down several times a day. Erica was super-available on multiple channels (text, email, WhatsApp) and was especially helpful on our last day, when there was a flash flood and we weren't sure we would be able to leave the apartment by the normal check-out time. She was very reassuring and told us to take all the time we needed. This apartment really made our week in Ortigia fantastic.