We got another room in another location, just a bit further down the street, than what we reserved. Because of overbooking. This took us a bit by surprise. It was an upgrade we got told. But it would have been nice to have had this communicated beforehand.
Arriving at this new address we came into a staircase that was very humid, dark and smelly.
We came into a large shared apartment where Ninetas daughter greeted us.
We asked about the change but it didn’t seem like she was informed about it. She checked up on it which was nice. But the response didn’t make us feel well greeted (she became defensive).
The room (which is not this room but another room) had a hole in the wall into the bathroom and the bathroom had a hole into a ventilation system shared with the neighbours - who had cooked garlicky food and that was the smell that met us when we entered the room that we were going to sleep in.
So apart from first impressions.
It was an amazing room to wake up in. We could open the windows and have a direct beautiful view to the sea and the promenade. It was very clean. The bed was super comfy. We had access to a kitchen with water, kettle etc. there was a balcony.
The memory of waking up in this beauty is what we are left with. That we can so recommend! The apartment was huge and really nice. The other residents super quiet and respectful.
Also Nineta did an effort of being flexible and still sending her daughter to greet us even though we arrived late (at 22). Thank you that was so nice!
We wish the communication had been more transparent. And a better introduction to the new place (shared facilities etc).
A broad feedback to people booking on Airbnb going to Sicily.
Every place booked on Airbnb had a change of room or had a mix of pictures which gave a lack of clarity in terms of what to expect.
We found it more helpful to use other tools for finding accommodation for this particular destination.
Wish everyone a beautiful trip to Sicily.