We were made very welcome. Alessandra ' s sister Gabrielle was very understanding about our late flight. Her brother in law helped us carry bags up the stairs. She showed us how everything worked and there was a guide left for us with recommended restaurants and things to see in the area. The terrace has a great view and is very private...unless the neighbours are there, which they weren't when we stayed. Being on the top floor means the views are great but there are lots of stairs - it did improve our fitness! It was lovely to have basic food supplies there for when we arrived, cold drinks and a bottle of wine were particularly welcome! We were helped to locate the free covered parking which is only 5 mins walk from the flat.