Elisa was very welcoming and even picked is up when we were lost late at night when we arrived in Palermo.
She also gave us a lot of advice about what to do in Palermo and surroudings. She really tried to overcome the language gap. The appartment was very clean and had everything you need for a perfect stay. The appartment is in the middle of the old city center, it is in a quit busy street though.
We would recommend this place to everyone!