Antonio worked with us on every aspect of our stay. He waited when we arrived late--with a most friendly greeting. My girlfriend and I immediately felt like family with Antonio. He genuinly cared about our experience in Palermo as well as our journey through the rest of Italy. He even texted me after we left to recommend restaurants in other cities. I've never had a host as good as Antonio.
As far is the place, it's an absolutely stunning spot. You are right in the heart of a beautiful public square. Everything is right at your fingertips. You can simply walk downstairs and you're right in the action.
The ammenities were also great. This place had ample space for two adults and had everything we could ever need and more!
If you're staying in Palermo, don't hesitate. Book this place! It is fantastic!