The best thing about this place is its amazing location and fabukous terrace with stupendous view, staff manage this and nearby busy hostel so keep that in mind, but Marcello was very responsive even talking to me when at the dentist! The biggest issue for me was old windows, and noise - please bring your earplugs or get from manager. Also if you have nobokity issues please note, no lift and eben when inside kitchen and bathroom two flights down on internal staircase. Did not bother me, but it may do other people with mobility restrictions (no lift to top floor so keep that in mind with your bags etc). There were renovations in the building, drilling and loud talk so keep that in mind, or check if it's over if you plan to stay in much. The location though cannot be beat not can the terrace view (perhaps on my beaten by a view from St Agata next door (must climb after 5pm)!