After using Airbnb for many years, unfortunately this is my first review where the review isnt going to be a glowing one (see below).
Pros:
- Location, rooftop deck and high ceilings
Cons:
- Paper thin walls…. can hear everything from her other tenants (could even hear them coughing).
- The keys were not there upon arrival so we had to wait for Roberta’s brother to drop off copy
- Public Water (and reserve) supply was low and many times the water was a brownish color … which made it difficult to use bathroom amenities
We communicated with Roberta many times throughout our stay with the updates of the above issues and at the end of our stay we kindly requested a small reimbursement due to the lack of amenities and noise disturbance. She responded back quickly that she was unwilling to work with us… she told us if we wanted a reimbursement to contact the city…
Overall Ortigia is a beautiful town and the location is conveniently placed, but it seemed to be there were lots of other Airbnbs close by.