This was a great apartment and I would recommend staying there. I did not actually meet the owners, but their communication was absolutely excellent and very thoughtful. They got in touch (unprompted) to say I could check out whenever I wanted on my final day as there was no one checking in the day I was leaving - that was really helpful and made for a much more relaxed final day. They had an arrangement with a local friend to meet guests. Marianna was very friendly and helpful. A great welcome on their behalf and was contactable by WhatsApp for any other questions - she was lovely! The location of the flat is great. I liked the Ursino square - close to the main action of Piazza Duomo but with its own character. I did find it a little noisy at night - I guess with the restaurants below, but the road was busy too. I appreciate that this is not in the owners' control and should be expected in areas that tourists want to visit! But if you do want quiet, this is not it in the warmer months. Everything at the flat was very clean and tidy. I didn't try the sofa bed. If I had to be very pickly, another bin in the bathroom and a caddy/shelf for the shower cubicle would have been great and would avoid having to go to the kitchen sink each time with rubbish. The bed was very comfy. The aircon was quiet. And there was very nice coffee nearby at the ice cream place. Perfetto! Grazie Mille!