Francesca was very welcoming, helpful and accommodating despite our late arrival due to train delay. The location is the old city which is fascinating and away from the main street/cruise touristy stuff but near many interesting places including the botanic gardens, old city gates and waterfront walk. Local restaurants and bars are nearby and it is not too far from a 24 hour supermarket. Francesca helped us with a late departure which made our stay much better than it might have been and we really appreciated that. The apartment is large and cool, an oasis in a bustling city in summer heat. The whole stay was easy and convenient.