Communication with Gianluca was very easy and he turned up at exactly the agreed time to do check in (and was flexible on check out). He helped orientate me and gave a couple of tips.
The flat itself is very spacious, bedrooms are large. The kitchen is small but functional and reasonably equipped. The terrace is an unusual bonus and worked very well.
It’s in a great location and very close to lots of restaurants but is very quiet. Everything else in Ortigia is an easy stroll away.
I had a very relaxed time and will be returning with my family. I’d have no hesitation about choosing the same flat.
The only note of caution I would say is that the flat is up a couple of narrow flights of stairs so be prepared to carry up you luggage.