Franco is a great host. He was helpful and very responsive to our requests. The apartment is extremely well located; in fact, it couldn't be better if you want to explore Palermo. The downside is that the common areas are small, so do not expect to spend more time in the apartment than required for sleep. But it doesn't matter because the area is full of restaurants and cafes. The building is well maintained, even though access is through an unpromising alley. But if you are in the center of Palermo, why stay inside? In summary, a great apartment for short term visitors!