Lilliana and Francesco are responsive and helpful hosts. Our questions and concerns were promptly addressed. The place was nice and cozy. It was exactly what the picture showed. The place is walkable distance from the Palermo lolli train station. The square with Massimo theater was about 10 mins walking distance. A lot of reviews said it was loud, but we found that by 9:00 pm, everything calms down, and was very peaceful. During the day time, it can be loud as the location is in city center. We needed a ride to Avis car rental, and Francesco was kind enough to drop us off at no charge. He also offered us coffee. Overall, a great stay with amazing hosts. Definitely recommended.