the host was always quick to respond by email, and very helpful. they made things easy to find my way to the apartment, and met us promptly when we arrived. We came with two children in our group, and they were quick to help arrange things to be comfortable for them too. the location is very spectacular and in a great little part of Palermo, incredibly close to some of the most interesting sites to visit, including museums, food market, and even flea market on sundays just around the corner. There are also great parks and the botanical gardens nearby. But probably the best thing was the apartment itself, beginning with the apartment building designed by the renowned Italian architects BBPR -Banfi, Belgiojoso, Peressutti, Rogers (from Milan)... a modest masterpiece that fits perfectly into its surroundings, and the apartment itself: a double sided penthouse with roof terrace beautifully furnished and with modern kitchen. i highly recommend staying here!