My wife and I stayed at Ro's place for nearly a week and had a lovely stay. Her place is very clean, well appointed, and situated right near all the great sites in Palermo. Ro and her Father were very communicative and gave us great advice for things to see and do, plus where to eat, etc. On our last day, Ro's Father generously gave us a ride to our car rental place since taxis were expensive. Also- importantly...During our stay the hot water heater went on the blink and Ro was very quick to respond. Unfortunately it occurred on a weekend so it took a couple of days to get a repairman. HOWEVER, Ro gave us a generous monetary compensation for the inconvenience. This was not only professional, but ethical. We cannot thank them enough for "doing the right thing" and we had a wonderful time and would recommend Ro's place to anyone wishing to have a great time in Palermo.