We had a very good check-in experience. Ivan met us at the corner bistro and took us in to the apartment. We found out at check-in that the apartment we had thought we were renting was not available due to a plumbing (and smell) problem, so we were given a smaller apartment. Although it had a lovely balcony, the smaller apartment did not have a good bed setup for our party. The sofa bed was not comfortable for two adults. The location and quality of the building were excellent. The apartment was clean and well-stocked. There was plenty of hot water!