The host contracts out the management of the property, but doesn’t tell me who about it. So I am being contacted by an unknown stranger requesting copies of my identification to check-in. I had to confirmed with host to make sure it is safe to give my information out to this person. When I arrived, I found out I was sent the wrong apartment address to my booking confirmation, so I had to drag my luggage climbing the Ostuni stairs trying to find the house in the picture that my booking showed for a hour when it was raining. After I finally found the house, I discovered their bathroom had mold. The host said they offered me a different apartment, but I didn't see their messages that they texted me until next morning because they don’t have wifi and if you stay inside house your phone won't have signal because it is a deadzone inside. I couldn't sleep well because there is a door in the bedroom that the outside lights shines straight through causing the bedroom to be brighter at night than the daytime. The next day morning when I tried to take a shower, the hot water run out in about 1 minute, so I had to take a cold water shower in winter time. When I talked to the host about this, they explained: "Unfortunately it is not our fault or inability, all the houses of a certain era are set up like this and cannot be changed, unfortunately".