Our stay at Francesco and Chiara's place was fantastic from the moment of booking. Francesco was extremely responsive right away, providing lots of helpful information and answering any questions I had. His lovely wife Chiara met my family and I to welcome us and get us checked in; she even went out of her way to ensure that our car was parked properly. Their home is spotlessly clean and very comfortable..it felt more like an upscale hotel. They provide so many thoughtful touches (snacks, wine, slippers, etc) and lots of information about the city/region. It's in a fantastic location in the old part of the city, with countless restaurants/bars/amenities all within easy walking distance. It's quite close to the airport as well which made for an easy early morning commute for our flight home. Definitely do not hesitate to stay here!