We, a family of 3, parents and young adult daughter stayed at Francesco’s place for 3 nights. The apartment inside a historic palazzo right in the middle of old town is a gem. Spacious, clean, comfortable beds (including second bedroom). It has tons of character, fabulous views over the duomo, and a great terrace. We were in the middle of all the action, but the clever soundproof windows allowed for complete quiet when needed. Donatella met us at check in, and at check out and was in touch if needed, through our stay. The kitchen had enough pots and pans to cook a meal, which we did one night. A lovely, memorable stay.