Fabiana is a warm and very helpfull person. She helped us with some problems. We could not get a car right away at the airport. But it was no problem, she proposed to pick us up at the airport and even take us to the supwrmarket for our shoppings. That was very nice, we disn't expect. She also had a lot of information about where we could go and what to see. She is really a lovely person and the family also.