When booking i couldn't figure out that this was a ground floor appartment with the entrance from the street, but Anna's appartment is actually really nice and this is not such a cons. Anna is doing great work to keep it in good shape and the street from where you enter the appartment is very quiet. The location is really great, right in the old historical town. If you travel with car you could have a bit of problems with parking, wich is not free during the day in the middle of week, but this is the same in every single town in Italy. The space is nicely decorated and offers all the needed comfrot for multiple days stay. Anna has also prepared a lot of snacks and beverages not needing to go right in the shop after arrival. The comunication was super easy and fast.