Although we didn't get to meet Federica in person, we were met by a bicycle taxi and taken directly to the townhouse. It was exactly as pictured, right in the heart of Polignano's old town. We had a wonderful time there. Federica answered any of our questions or concerns promptly. We had everything we could possibly need. The bed was comfortable. The balcony was lovely. We started every morning there with an al fresco breakfast. We were provided with a private parking space for 5 euros/day just a short walk away. The old town of Polignano is quaint and picturesque, with lovely piazzas and many tasty restaurants. The people were friendly and helpful. We spent our last afternoon at their famous beach, drinking a wonderful bottle of wine taking in the beautiful scenery. What could be better?!!