It is unacceptable to treat people like this, to lie to people and put their lives in danger.
there is no "Olivier" . This place is managed by a company called "WowHomes". They are unprofessional and clearly have no budget to invest in the place (decoration and basic material). They are selling this super cheap place with no taste at a very high cost. They should be ashamed.
Pictures on AirBnb are not accurate with the what we got :
- no wine glass, no napkins, no flowers, no pillows on the chairs, and most of the decorative elements present on the pictures were missing.
- Wifi not working for days.
- Washing machine not working the first days.
- Electricity shut down - we had to throw away food in fridge and with no air conditioning it was a terrible night for us and our 5months old baby.
- Rusty kettle
- The list of what was supposed to be offered was not accurate: we had to pay an extra for the bed linens and towels, there were no cooking basics as promised in the offer (oil, salt, etc.), there were no dedicated workspace as promised in the offer, there were no high baby chair and crib as promised in the offer.
This place could be a jewel but it is clearly not the intention of the owners, they clearly invest 0 money in it, the decoration is awful and super cheap, even the amount of soap offered in the bathroom is supper low! it is a disgrace.
If you want to go to a place owned by strangers who don't know how to welcome guests you - are at the right place. We recommend experiencing Salento hospitality elsewhere.
I am myself from Salento, I have been there for 30 years and have booked many AirBnb but I have never experienced smt as bad as this house and service.