I really appreciated Enrico's e-mail with lots of useful information, tips and the apartment access (with a map included). We agreed I would text him when arriving by a text message. All worked perfectly. We followed the emailed instructions, texted and came to the flat as scheduled. Enrico and Pamela were already there, very welcoming, friendly and helpful! We were provided with a city map (with genuine and very useful points printed on), tips for trips, practical advises etc.
The rest of our stay was very fine, also thanks to the lovely apartment, which was very clean and neat (well equipped kitchen, towels, toilet paper, liquid hand soap, all bed linen...).
The flat corresponds to all the description here and the pictures are how it really looks like.
We can definitely recommend the apartment, even Enrico! :)