Fefe was very kind at the beginning. He offered to pick us up and dropped us off and even gave us a little introductory tour of Taranto on the way to the apartment. Unfortunately the experience changed once we realized the apartment was the wrong one. He had dropped us off at a different apartment, one that didn't have the same amenities we had paid for. This apartment didn't have light in the kitchen, a ki5chen knife or even pepper. There was not breakfast included so we had to pay for our own. We tried to talk to the host but unfortunately had no success on making an agreement. At the end we had to request for a refund and find another place to stay in. Fefe was very courteous to us, but he did not go about things honestly with us, and it resulted in an unfortunate situation.