Loredana was very quick to reply to all my questions before we arrived in Puglia. She supplied us with great directions from airport to accommodation. Unfortunately she wasn't around for the week that we were there, but she was still available via phone and email if we wanted to get in touch. In her place, she had arranged someone to be there 24hrs, a lovely woman who looked after us very well. The accommodation was a little tricky to find, I think if we were driving in the dark it would have been much harder to spot. Luckily we arrived during the day and Loredana's directions were extremely helpful. On arrival, we were shown directly to our Trullo, which was beautifully decorated. Very simple and clean, the Trullo itself looks amazing, very quirky and beautifully done. We were supplied with a welcome drink of beer, water and nibbles which was just what we needed after our flight and drive. It made the welcome very special and was a great touch. The whole set up is great. The pool is amazing, great size, always clean. There is a BBQ area, lots of seating areas, some in shaded areas and other out in the beautiful sunshine. There are plenty of sun loungers around the pool and nice grassy areas complete with further seating areas. WIFI is supplied and is fast but doesn't reach the Trullo's, you have to go into the main area to use it, which was fine with us. Bath towels are supplied, they were very clean as was the bedding. We also hired beach towels for the week which cost 10euros for the two of us. The lovely woman that was in charge while we were there, was so helpful. She helped us when we wanted to know where was best to eat, places to visit, directions etc. Over all our stay was wonderful. We would definitely stay again. Thank you Loredana.