Pietro is very friendly and understanding person. I got sick and was not able to travel. I cancelled my part and was very thankful he gave me a refund back. He was answering on time on messages and arranged the check in and arrival of my friends. My friends like the apartment as it was wide, big and bright. Only they could not find a rubbish bin to through separate rubbish as it was mentioned it should be collected separate. And there were mostly small forks and knifes, but no big knife for cooking and other cooking pots. As a whole they had a great experience and stay and will recommend it to friends.