The apartment is as it looks on the website although here are actually two balconies - one off each bedroom. The beds are comfortable and the shower is hot. The wifi worked well after pressing the reset button. The toilet also works well if you use the correct paper. The apartment is in a great location in the old town and Silvia is brilliant at responding to messages. I would thoroughly recommend this apartment and Bari, particularly to adults who want to explore the area. We also found the staff at nearby veloservice really helpful for hiring a driver, looking after our luggage and giving us a wonderful walking tour. There are many, many local restaurants and bars and we could not believe how cheap everything was from drinks, to meals to train tickets to taxis. My only slight suggestion is that the shower door could fit better. Otherwise a prefect apartment in a great location.