Okay so... we spend 5 nights in SQUARE room. First impression - horrible. Why? Contact with Giusy and other co-hosts Luna and Asia was terrible - we arrived at 10 AM, we knew that check in is at 3 PM, but we asked Giusy to let us know, if there will be possibility to check in earlier - she promised to let us know around 1 PM, after checking with „cleaning staff” if room will be ready. We were waiting until 1 PM for the information... and then... no contact AT ALL... no responses on the calls, messages, nothing. What was worse... at 15:00 we were at outside doors, ready for check-in code... and still nothing... 0 answers on the calls from 3 airbnb hosts!! They knew that we were waiting since morning... and even in legal check-in hour which we payed for, we couldn’t check-in... and we thought „okay... so we have no place to stay...great.” They only answered around 16:00(!) on my message... they also apologized for no answering, but we read in the other reviews similar experiances unfortunately, please - work on the communication with the guests. In our opinion hat was really unprofessional and disrespectful. We were stressed at the begininng of our holidays.
Next room - in general was okay, just as per description, not really clean, we found cigarette end near to the bed and a lot of dust on furniture. Terrace was shared with 1 next room, big, but no chairs there (on the photos there were chairs). Shared kitchen and shared bathroom were quite clean. Sometimes there wasn’t toilette paper.
Location - perfect!
And finally... check-out... ehh... we had planned trip to Matera that days early morning... we asked Guisy, is there any possibility to leave our luggage to one Café (it is their addidional offer for the guests) and pick it up at 6-7 PM... she said that of course we can. We thought - cool and go straight to that Café with our 20 kilo luggage... and then the barista said to us that - yes, you can leave the luggage, but max until 5 PM... we were like... Giusy, why... why... whyyyy? If we knew that there is no possibility to leave it until 6-7 PM from Guisy, we would leave our luggage in the public available lockers and wouldn’t lose our time to go to that Café - because od that WRONG information from guisy, we were late for our train to Matera... and lost 2h waiting for another one.
To sum up - the hosts really need to correct their work. Good luck.