I clicked Request to Book to find out more details about the house. I thought it was strange the host listed it for 10 people but it only said I had one living room with sofa beds rather than any bedrooms. I was asking the host in messages to clarify and he said they had two queen beds and then some sofa beds but this didn't seem to add up to 10 people, max 5-6. I told him the place was too small and I didn't want to book. He went on to accept the booking and the system took £1300 from my account immediately. I told the host the accident he had made and that I didn't want the room, and spoke to airbnb so they could organise a full refund method with him directly.
The host refused this offer despite me telling him immediately after he was messaging me that I didn't want the room. I was shocked at how he behaved and would definitely stay away from this Airbnb or any the host sets up. This was the first time someone acted like that as an Airbnb user for 7 years.