Anna had great communication and smooth check-in process. However, we had a problem with numerous millipedes on the property, making our stay uncomfortable. We notified Anna, and while we appreciate her promptness in taking care of the matter the next morning, we still found several millipedes the next evening, leaving us wondering if there was an infestation issue. We wished she would have been more proactive in looking at the property before she confirmed our booking. Overall, an average stay due to Anna attempting to take care of the issue quickly.