We are fairly new with regards to staying in AirBnB's, and so do not have much to compare Luiz's place to. We found it a little confusing (our Italian is poor) as to how to get there by bus or train. However, Luiz was EXTREMELY helpful in providing bus/train times and numbers etc. He responds almost immediately - via Whats App - to include photos/maps etc., and makes the whole process quite simple. Once you have actually found his apartment (easier than you think it might be) everything is fine. We have no complaints. We did not see much of Luiz (we were just staying overnight and out early the next morning) but he was very friendly and helpful. (We have not read other reviews - life is too short! - but I presume the fact that Luiz is a cat-lover is well documented). We recommend Luiz's place to others.