We stayed in this apartment for 8 days. We arrived to Monopoli at 23:30 and the host was willing to check us in even at this hour which was awesome. The next day we found out that the main doors are broken. At first the host was not responding but after around two hours a nice old lady brought us a key. Then there was the tourist tax which was not mentioned anywhere in the listing and the host asked us to pay it outside the Airbnb platform. And since we were only trying to be careful we concacted Airbnb support to find out what we should do. The Airbnb support told us twice not to pay and then when we it was told to us by the host that he would contact the authorities we contacted Airbnb once again and they told us to pay. The tax was 16 EUR and my phone bill thanks to the not so awesome Airbnb support was 117 EUR. We were only being careful and relyed on the platform through which we arranged the accomodation which was apparently a huge mistake.
Overall, the host did not even introduced himself/herself (we still do not know) and the kichen was lacking some things like kitchen sponge or dishtowel. And also the host was communicating mostly in Italian which was not very helpful. The air in the apartment was also not great since it is a basement apartment, the AC helped but our swimsuits were wet even after a whole day of drying. I do not want to be only negative, the apartment was clean and nicely decorated. Also the location is quite good and the street is easily recogisible thanks to the oleanders outside. It was sadly not our best vacation but we still enjoyed it and Monopoli is a beautiful city.