Unfortunately, my boyfriend and I got Covid before leaving for this destination and we couldn't cancel the reservation as the deadline for cancellation was already expired.
We got in touch with Airbnb assistance, which tried to mediate with the host and look for a solution (reservations after 31 May 2022 are not covered by the Airbnb Covid policy).
We would have appreciated some flexibility (a partial reimbursement, a voucher, or something), due to the current pandemic situation, but the host has decided not to help us. We would just suggest to future guests to take these circumstances into account before booking.
Nothing to say about the service itself as we were not there at all.