I stayed at Isabella's for one night in July 2013. I didn't have a chance to meet Isabella, but check-in was smooth, facilitated by an English-speaking niece. I was mostly looking for a good value bed for the night, and Isabella's fit the bill. The single room, with private bathroom, was very clean and functional. I didn't have a chance to use the kitchen facilities or the garden, but both seemed pleasant. The location is a close walk from the train station, though on the opposite side of the station from the historical center and the modern downtown. The walk to the historic old town of Bari takes probably about 15 minutes. Groceries, cafes, bakeries, &c, are all available in the few blocks surrounding the house. As described in the listing, there isn't Internet access available in the house, so I had to walk to a cafe to get online. Overall, absolutely no problems, and a hassle-free visit!