When we arrived Floriana didn't make us feel welcome. She said things like "when you leave a room, turn the light off immediately", and "when you use a cup wash it right away". When my friend wandered off to see the living room she said "where are you going?! I will show you the bathroom first". When I asked in which room her son was staying she just said "you're allowed in the rooms I show you, and not in the other ones". The whole interaction felt very unpleasant.
I got food poisoning from eating some seafood. This caused a little accident for which I had to use the washing machine. I then received a text from Floriana saying that the washing machine is "absolutely private". When I apologized and explained that it was due to a food poisoning-related incident there was no sympathy and was told that I should've taken it to the laundry.
As a cherry on top, her son thought it necessary to do his laundry in the middle of the night, keeping my friend up until the early morning.