An awe-inspiring building with old world charm but modern conveniences. It's absolutely beautiful and has the biggest private pool I have ever seen. I'm guessing its 30m+ long and 20 wide, and 3m deep in parts - amazing, our kids spent hours in it every day. The only thing better than the building is the food - absolutely outstanding vegan food that was universally loved by our group. The staff were generally lovely too.
There was a few negatives unfortunately. . I would expect a better level of service at a place that is so expensive, and with such high standards elsewhere. I got the sense that perhaps they had some temp staff because of covid, but they should have told us if this was the case. We paid for 'Full staff package' but the bartender and waiters were generally absent. The first bartender we had couldn't make a cocktail at all, the second only had a limited repertoire (that we were aware of) . They rarely proactively offered drinks - maybe once a day? Often didn't even offer wine at dinner! At other places we have rented (generally in south east asia) staff have offered kids food and drink numerous times a day, and the bartender will be aware of when someone finishes a drink and offer another. Snacks will be offered regularly (particularly to kids) and they will sometimes even amuse the kids with activities etc (for free). We had problems with one of our day trips - we couldn't find the boat, the boat didnt have required safety supplies etc. Some of the problems were resolved quickly - but at other places the 'manager' will attend the outing and ensure that everything is up to the standard they expect. Finally, the location isn't great, you seem to be in the middle of nowhere with a minimum 20 min drive to any activities - thats fine, but be aware a transfer for large group will be minimum €250 one way!
Anyway - minor gripes only because you are paying top dollar, we still loved our stay...and we dream of that food!