THE GOOD: The property is beautiful and staying at a trullo was a unique experience (Although the trullo appears to be much bigger from the outside than it really is.) One of the bathrooms has obviously been remodeled and it’s gorgeous. Nunzia was also kind enough to leave us some treats for breakfast.
The OK: Communication could have been a lot better. We had sent a few messages and it took a long time (several days) for her to respond. While she did apologize for her tardy response, we were a bit antsy as we had not heard from her for awhile and didn’t know if we needed to start looking for alternate accommodations. (Especially since we were scheduled to stay on Easter.)
The address for the home was listed incorrectly on the listing and we had a difficult time locating it. It was only after contacting Nunzia did we get clarification as to where the home was. She has since assured us that she would notify Airbnb to make the correction.
The WIFI only worked in the living room, we suppose it’s the trullo’s thick walls that prevent the connection in the bedrooms.
The pool was not functioning and it would have been nice to have received a heads up that it was going to be closed before we even arrived.
THE BAD: NONE
OVERALL: Staying at a trullo was great, but honestly we don’t know if because we stayed on Easter we didn’t receive quite the super host experience that other reviewers claimed they had at Nunzia’s.