The one star is for the view, which is truly stunning, unfortunately there is not much else good to say. The first issue we experienced was check in. At 8.30 in the morning I contacted the host through airbnb messaging to find out what the check in instructions were as we received none. By 1PM I still didn't receive an answer and send a follow up message to which I also didn't receive a response. As check in was from 3PM I proceeded to phone the host - the call went straight to voicemail. I phoned 6 times between 2PM and 4PM with no answer. At this point, we were extremely frustrated as you can imagine. We went to the address, there was nobody there and proceeded to ask the shops and bars next door if they knew where we could locate the host. We spent an hour walking around the town trying to find a trace of the host. Eventually at about 4.30/5 there were people at the apartment and told us that they need to clean it... We were shocked that the place was still not clean. We eventually got settled in and noticed that the floors were dusty/dirty, so even though sheets and towels were clean, other aspects were not taken care of. On the day of check out (which specifies 11 AM), we decided to go for breakfast prior to departing. When we arrived back to the apartment at around 10.30AM, there was an unknown person inside the apartment busy cleaning... This is unacceptable! We never gave permission for the person to enter whilst we were still renting out the place. I saw a message on my cellphone that came through at 9.30 to tell us that we had to be out by 10.30AM. Firstly, check out is advertised "by 11", secondly, I didn't have roaming on my cellphone so when the message came at 9.30 we were already out having breakfast. The entire scenario and what we experienced is unacceptable!