The location is great, the home & decor are wonderfully unique (bedroom IN the cone of the Trullo!) & Massimo is a FANTASTIC host. On time, clear communication, helpful local tips about sights in the area...he even arranged to have fire wood delivered for us to build a fire. HOWEVER, there was one major issue...no hot water for a shower when we wanted one? First day I texted Massimo about it...he came to check on the issue promptly & the hot started working all on its own? Next day, same issue but it was Christmas day. After a few hours, it started working again without anyone’s assistance. Third day no hot but we had to leave at 7AM, so we were forced to travel without a shower until arriving at next location. This was the only negative of our entire stay, but a MAJOR inconvenience! Once Massimo has that issue fixed, all else will be wonderful.