We don’t usually write bad reviews but-
First of all this place is misrepresented as a friendly family rental. Actually the first warning was the day before when we got a note from
“ holiday rentals” wanting to know our arrival time. Then we finally found the location of the office in Monopoli only to be asked how much we owed and confirm that only two people were staying, when four guests were listed for Airbnb. Clearly a communication problem. Receptionist nice enough but already frustrating. We followed the receptionist and another woman out to the house. There were no written instructions for anything in house, appliances, etc. so we had some questions. Although they assured us they would answer emails or WhatsApp questions they seemed in a rush to leave. Only after struggling with my very bad Italian did I understand that this was Christian’s mother. Father came next day to bring us something he was very nice. We had just stayed in Airbnb in Venice, host was fantastic, friendly, write down tons of suggestions, provided a bowl of fruit and coffee. Very striking contrast to this rental!