We were so excited about this place and were really looking forward to it. We met Cinzia in the afternoon when she escorted us to our room. The first thing we noticed is the room looks quite different from what we've booked but she said it's the same so we didnt give it much thought.
Until she left and we saw a business card on the table, with another name of the place, we checked to see if its on Airbnb and we found it. It was half the price we payed for the room we wanted and had less amenities (no kitchen sink, sofa bed, atrium, TV was on the other side of the room so we couldnt really watch it). It was called Karen B&B, not the one we booked.
So we felt a bit scammed and dissapointed. When we confronted her, she told us something was wrong with the water in the other room and we cant stay there. Which all makes sense IF!!! She would be fair enough to mention that before/upon our arrival and would refund the difference we payed between the two rooms which was 40€. She wouldnt move an inch so we said fine, wasnt worth discussing it even.
We then forgot about the issue untill the next morning, when we saw other people coming out of the appartment that we booked!!! What the hell really?
Overall I must say the room that we eventually stayed in was nice and clean, but given the fact we did not want or pay for that room, it would be nice of the host to be honest, fair and kind about it which she wasnt.