So, the hostel was ok, comfortable and clean , but I have a terrible time there . When the guys detected the problem of availability after confirm my check in, the guy who started to talk with me was really unpolite say that i made a mistake and than after he realised wasn't me he didn't say any sorry. U didn't help me to find another place I walked 2 km ( go and back) to booked another hostel and after I walked another 1 km to take my luggage ( which is really big) u didn't offer me away to get there. The only thing u were thinking is to cancel something that u confirmed in a mistake! Terrible way to solution a problem! Really disappointing and I shouldn't agree with the cancellation the way u have done!