The communication was excellent and we didn't have to wait long for response. As it is an ordinary flat there is a kitchen for everybody, where you can find everything glasses, cups, cutlery, plates, cooker microwave etc. Everything we needed was there....towels, bed sheets, and you just cannot be hungry because there is the kitchen as I wrote before where is everything you need, so you feel like home. The room big enough with big, comfy bed, wardrobe, small fridge (although there is big fridge in the kitchen as well) bathroom - shower, toilet, bidet, hot water. If you think that there is lack of something just ask, do not hesitate to ask they don't bite ;) I truly recommend this place that is 3 minutes away from the station and 15 min by bus to the airport.....You can buy tickets in the cafe at the station (pay in cash, so it is worth having coins ;) ) Only one think was a small minus - the noise from outside because it is by the road but finally I cannot say that it is some kind of disadvantage because you are in Italy in the center of the town - so you will get used to it and this flat is just perfect place to feel the vibes ;)