There were several issues. First, we were never given a correct address. The address given via the online Airbnb confirmation - SP108 attico S. Maria al Bagno, Gallipoli, Puglia - did not exist (online maps did not recognise it). The second, given via the email confirmation - La Vecchia Torre, SP108, S. Maria al Bagno, Gallipoli LE, Italy - was for a campsite 20 minutes down the road. Furthermore, the link provided with that address was for a completely different location again - Piccola spiaggia dei condomini, SP108, 17, Rivabella LE, Italy - which seemed to be the beach located next to the property, but was not the actual address of the property. I asked the contact for the property for the address, and I was simply sent a link to an online map, rather than an actual address. The second issue was the inaccurate information provided by the host. The property was not as advertised and the host gave us information - direct answers to direct questions - that was inaccurate. This information led to us booking the accommodation, which we never would have done if we had been told the truth. I was told there was a restaurant downstairs and a supermarket 500m away. She also said there was a Famila supermarket in the area if we had a car. We did not have a car, and we therefore had nowhere to eat or buy food because the restaurant was closed and the only supermarket was 2.4 km away. It was not reachable by foot, only a very busy main road with no foot path. I told the host about this, and she said the Famila supermarket was 500m away (whereas she'd previously said it was 1.5km away, although neither claim was true). It was not. I told her this, and she simply stopped replying. We were given incorrect information about the 2 facilities in the area that I specifically asked about. If we had been told the supermarket was a 30- or 40-minute walk way, and that ALL bars and restaurants would be closed, we would not have booked the property. We also had a problem with the air conditioner as it would not switch off. We told the contact about it and he told us to move the two wardrobes blocking the plug and to manually unplug the unit. They were very heavy wardrobes and it was not safe to have to move them, and we certainly didn't move them again every time we wanted the AC on. We therefore did not have the facility of functioning air conditioning as advertised on AirBnb.