Roberto was very helpful and answered any questions we had. When we checked into the apartment, he reviewed everything with us, gave us a map to the nearest grocery and showed us where to park.
We stayed one night and decided the apartment was not suitable for us so Roberto showed us another unit he had available and we moved to that one for the remainder of our 8-day stay in Ostuni – the new apartment was very nice.
There were several problems with the first apartment. It really should be rented only in the summer when heat is not needed. There was a heating unit in the bedroom on the third level, which was OK. The only heat on the second level (living, kitchenette, bath) was provided by portable heaters, one of which was supplied by propane and the other by electricity. The apartment never warmed up and the bathroom was always very cold.
The stairs to the bedroom on the third level are very steep with no handrail – difficult to use and especially a problem if you get up at night to use the bath on the second level. The lesson was don’t try to use the bath after retiring to the bedroom.
Location was on a narrow street with paid/free parking about 100m distant. Not a problem parking (we had a car) in off-season but probably difficult in the summer.