Overall the apartment was nice, located in the center of Bari Old Town, on the second floor. The check-in process went not as I expected. We asked the host to allow us make early check-in or at least drop bags before standard check in time which is 13:00. At first the host said it’s ok to drop bags, but later a co-host said in rude manner that the rules are so that no check in before 13:00. After long and hot journey I arrived to apartment at 12:15 and I asked once again if it’s possible to leave our bags at the apartment. We were welcomed by an angry Italian lady who was saying some words loudly on Italian language. This attitude disappointed me to be honest. Another negative issue was regarding towels, which I asked to be put extra just in case possible. My request was declined and the host said that I have to pay 20 euro for an extra towel.