First of all the communication with Elfio was perfect(most of the people in Bari don't speak English). He was very supportive with everything and responded very fast. Even though on our arrival he wasn't in town he sent a friend of his to pick us up which was wonderful. The location of the apartment was amazing with chicken shop, supermarkets, nice pizza restaurants and most important thing few minutes away from the beach. The center is not that far away but if you are not the walking type there is a bus stop right in front of the building. We even had a minor problem and his friend came in 15 minutes. The apartment is really big and spacious and it had everything you need. The price was wonderful if you compare it to the other apartments but the thing after all that won me over was the customer service. I work in a worldwide travel agency which has one of the best customer service and I was still impressed. Keep the good work Elfio!