It is a pitty that Wonderful Italy want to act like professional but finally their service is very bad and disapointing. I recommend to avoid this Host! We were not happy at all with the services they provided and the quality as well as their behaviour.
1) Check-In process is annoying and most important not my job, I am in my holiday and I do not want to spend some tome to do an online check-in and furthermore, being pushed to do so from the Host starting couple of days before the stay. It seems to me that they do not want to do their work
2) Whats App messages are a shame, I never allowed Wonderful Italy to use my private cell phone number and send me some text messages on Whats App - this his highly unprofessional
3) loud neigbours with very thin walls...neighbour was watching tv all night (until 2am) and we heard everything
4) Even though, the wanted to act like professionals but actually there was no cleaning during our stay, so I come the next point:
5) it is not my Job to throw away my trash....I understand Italian receycling rules but finally they wanted to give us a fine of Eur 50.- if we left something there. This is unacceptable.
6) I never read something about Eur 4.- for tourism fee and heard about that when we arrived. No prob about the fee, but tell it in advance.
All in all: apartment is nice and well located bur Wonderful Italy is unprofessional and a bad organisation.