Carla's home was excellent for four people, although we did not get to meet Carla any query or request was dealt with very quickly by her - contact is excellent. Her home is very quaint and decorated beautifully. It is close to the main square in the older city and easy walking access to most things. The balcony was a bonus on beautiful days. Of course with most Italian places there are a few steps from the front door to the living and first bedroom, then a few up to the top bedroom and also the balcony but easy managed by us over 60's couples. All rooms are fully air conditioned if needed and we had a very comfortable four days. Definitely a little gem in Ostuni.