This is a great place to stay, close to Bari attractions. Also a good jumping off point if you want to rent a car and explore other areas of Puglia. We didn’t have access to the balcony. Perhaps it was off the bedroom and we didn’t open curtains to see. Giovanna was very responsive. We got to the property early, so the electronic automated key was not activated. But we called and she opened it for us remotely. The wifi in the building went down, but she was very attentive to communicate and made sure we could still access the property electronically. She communicated very well! The place was extremely clean and attractive. Giovanna also provided several garage options for us to park our car.