The bathrooms were absolutely disgusting. Grime, clogged drains. The sealant in the showers were completely black with mold. Hairs of all varieties everywhere. Unusable, and outrageous considering the daily rate.
The upstairs terrace is fine, but certainly not the paradise penthouse as advertised. It needs a good clean, the whole area just felt a bit grubby. The outside fridge was in a very dilapidated state and totally unusable.
HelloApulia have pitiful customer service, we dealt with Miriam, not a pleasant experience.