I never met the host as he was out of town. The communication with the agency was fine but our some local information about the area, trains (because only private local trains come there and THEY DO NOT RUN ON SUNDAYS- THE ONLY OPTION IS AN EXPENSIVE TAXI RIDE BACK TO BARI). We had to wait an hour in the piazza for the agency to open after traveling all night.
*the newsagent in the main piazza was very helpful and provides us with a lot of information) Communication with the host before was fine except he couldn't give me any local information about the trains when I asked which would have been helpful.
The apartment was very clean
And it is very cute right in the center of the city.
Beware this apartment has many many stairs (3 flights within the apartment)! It was fine for is but maybe not for everyone.
There is only one bedroom
Not two! Although the living room is separated from the bedroom and the couch can be turned into a bed the correct description of this apartment is: one bedroom, one living room with a sofa/bed, and a kitchen each on separate floors. The terraces were beautiful but there was no table and chairs or lawn chairs on them like in the photos so we couldn't m enjoy them very much. I would recommend staying here because the location is great and the apartment is clean but I missed the personal aspect that I am used to using AirB&B and I felt a bit taken aback that the description wasn't accurate.