I had a lovely score. Francesca, the owner, was incredibly sweet, kind and accomodating. She collected my bags before check-in and I left them until the evening the day of the check-out. She always picked up her phone and met me at times that were convenient for me, very kind. The place was also super neat and extremely clean.
I'm not leaving 5 stars only because the apartment is a bit bare, it feels a bit abandoned, and there were no toiletries and blow-drier.
The housr is very close to the train station and a 20 min walk from the historic center.