A few minutes before we arrived she messaged us that due to a problem we had to switch the apartment to a similar one. Turns out we were moved in an absolutely different apartment with completely different interior. Neither did she explain the problem to us and she also didn’t offer any form of discount or similar for moving us to a worse apartment.
This was an absolutel no-go experience for us that we were moved so spontaneously without an explanation to not just a completely different accommodation but also to a really worse apartment than the one we booked.