Raffaella know that we will be there around 6pm for the check in. We waited nearly one hour in front of the airbnb till she answered her phone and let us in. After the first day we realized that there is a cockroach family in the entry (not the airbnb flat actually) so we told her and she kind of denied it but also said that her son will come and spray them. However she ensured us that there are no cockroaches in the actual airbnb flat. Guess what, after the checkout my boyfriend showed me photos he took of cockroaches in our apartment...