We did not meet Daniela, but her parents were very helpful during our stay. They live just below the apartment, so are usually available if you need anything. They provided us with some good local tips - like going out to eat at the nearby La Locanda di Nonna Mena, which was the best meal we had in Puglia, and that's saying a lot! We stayed here for about 2 weeks and felt pretty comfortable here. It was quiet, the A/C worked great, the kitchen was well-stocked, and the internet worked well. There's also some nice balcony space along most of the building. We did have a glitch with the internet upon arrival, but they resolved the issue pretty quickly. They also gave us a few rides, including picking us up from the train station for check-in, which was great since we didn't have a car. Speaking of, it's best to have a car if you're staying here since there's no train station in the town. One thing to note: the washer and clothesline is shared with the family.