We stayed in this beautiful apartment in the middle of the beautiful and bustling Lecce.
There is nothing to say about the city or layout of the spacious apartment.
Unfortunately there is a lot to be said about there hospitality and taking responsibility when things don't go well. During our night, in another apartment next to ours, a dog was barking and after texting the number of our contact person at the hotel (and on the AirBnb page) still nothing had been done. The day after we discussed the problem but we were informed that it was not their problem and that was it. In addition, the mattress was not okay, so sleeping on the floor with a kind of mattress from another room was more comfortable than the bed itself.
The day after we reported this and we were waved away with 'we only have positive reviews, so we won't do anything with your complain’.
In other words, as long as it goes well, it's a nice stay. but when something goes wrong they take their hands off it and it's your problem. You can safely throw a party in the room because they don't do anything about it because it's not their problem. 😅👍🏻
We our self rent our place on AirBnb and it’s sad to see how other AirBnb owners react on a complain and don’t show hospitality.
We will never go here again and dear reader, I would suggest to keep looking if I were you. 😉