Lovely house but terrible host, please avoid!!!!
Travelled to Italy to see my family as I do not see them for quite few years, I have decided to take my family and italian elderly mother in a nice costal trip and the last stop was staying at this property. One of the reasons we rented this property was the location and also the pool (which in the description advertised open from June to October), we arrived at the property and it was a beautiful house, lovely gardens, entertainment and beautiful rooms, we checked out the pool and removed the cover, then we unpacked and had dinner. Suddenly we received a message asking why we uncovered the pool as it was closed, we checked the website and it said the pool was open until October so we took a screenshot of the website and comunicated that to the host, then the host became a bit "crossy" and decided to change the description which I should airbnb shouldn't allow the host to change the description while already hosting someone, then when I messaged back the host saying they were misleading us and providing false advertisement, she start charging us 100 euros for deposit which was never mentioned before, therefore we had to call airbnb directly because we just wanted to leave and get our refund, also the property has cameras, my family and I felt incredibly uncomfortable when we spotted them. Honestly after all of this and reading some of the comments the host clearly cannot take criticism, ruined our day and we had to drive hours back home, very late in the night because all places around was very expensive at the last minute for 6 people, I know the host will try to justify her review in her own way, but airbnb confirmed to us that she did in fact changed the description in the last minute.