Paolo is a great host. He always answer within some minutes which is amazing! He gives a map and helpful instructions. We had got two sets of keys for the house. These is also a washing detergent, all needed cleaning products, iron, moka pot. We also had mineral water in the fridge and some cookies. Although the place seems close to the trian station, it was quite quiet in the night. We also got a crib for our 8 month old baby. The flat is on the second floor without the lift, but the stroller can be left downstair, seems the staircase is a safe place since people leave baby bikes close to the entrance :) In general the place is better than expected!