I have stayed in over 20 homes and this is the first one that I found unsatisfactory.
There was no issue with the location (although it was a struggle to find it) because the views were amazing.
Colomba was very helpful in finding the place when we arrived however so that was fine.
My friends and I booked 2 nights but had to leave after the first night as there seemed to be an unhealthy amount of insects in the place. There was a leak in the kitchen but the amount of mosquitoes was unbelievable. There also seemed to be fleas and/or bed bugs and we spent the next day in hospital due to the amount of bites my friends received.
Although we used insect repellent and are all seasoned travellers and expect to be bitten by mosquitoes, this place seemed to be overwhelmed with them. Also the doctors confirmed that the bites were not only mosquitoes but also fleas and bed bugs.
I rang our host to explain as we were leaving and she thought that we should have stuck around to see what could be done but my friends and I found alternative accommodation nearby as we couldn't bear staying one more night. We simply wanted to get out of that place and avoid any more bites.
It has taken me a week to provide feedback and my friends and I were a little disappointed with the initial response we received from the host. However our host Colomba has now agreed to reimburse us for the night we didn't stay.
I would just like to add that I am really impressed with the way the Air B&B team responded so quickly and efficiently (thank you Federica).
This was one bad experience and this will not affect my using Air B&B in future and recommending it to all my friends.
Best wishes
Tamara