Elena is a wonderful host -- she was so responsive to our requests including needing to store our luggage early on the morning of our arrival. The Trulli is beautiful and an amazing cultural experience to stay in one while visiting the region.
The downside of our stay is that, while it is cool in the evenings, we were unable to keep the windows open due to the mosquitos which did cause some discomfort in the temperature of the Trulli. We requested fans for the second night of our stay and, again, Elena was incredibly accommodating. She brought us both fans and Citronella candles, which made the second night much more comfortable. I'm sure depending on the time of year you are visiting Puglia this may or may not be a problem but thought it was worth mentioning. Overall, we had a lovely visit!