We had a great experience communicating with our host, Luca, as well as his father. Even though we got a little lost, Luca responded promptly and helpfully to all messages. His father was able to find us and lead us to the house! We experienced an issue with the washing machine but Luca's mother promptly came over to remedy the situation. Luca's father also recommended an EXCELLENT restaurant nearby called Osteria Sant'Anna. It was so good we went there two out of the three nights during our stay. If you stay here, you must go!