Check-in was very easy and we met at an agreed meeting place. Palma showed us around the Trulli and she went through everything we needed to know. Palma also provided us with a digital guide. The Trulli is beautiful in stunning surroundings, in Italian country side, with gardens with olive trees etc and the pictures are a true reflection of this amazing place (if not better in person!). The Trulli is very clean and has everything you need for a stay in this area. It is close to two neighbouring towns (Alberobello and Locorotondo) which a car is required to tour this area of Puglia, and is in easy reach to further towns, such as Ostuni. The pool is lovely, with a good outdoor space, with a outdoor bbq/pizza oven which we made use of. There is air-con but the Trulli stayed nice and cool without it. We had a 17mth old baby and an almost 4 year old with us, and it worked well, with a cot and high chair provided, and with the Trulli all on one level is great. Communication was fantastic with Palma and gave us a heads up when the pool was being cleaned etc, when it was convenient for us, or if we needed bins emptying. There are some reviews about dogs barking but the dogs didn't bother us, we did hear them occasionally but it didn't disturb us and was no more than back home in the UK in a residential area. If we were to return Puglia, I would definately rebook and stay in this Trulli again. Amazing holiday! Thank you Pierpaolo and Palma.