I am an experienced Airbnb traveler, host, cohost and mentor to Airbnb superhosts. I spent $2,100 airfare to visit a small medieval town of Candela, Italy, my grandmother’s ancestral home, to research my genealogy. My lodging experience with Giuseppe was a disappointment. The host’s listing seriously misrepresented the amenities. It clearly stated the unit can sleep three people in three beds. One of the gallery pictures showed a large queen sized bed. I asked for check-in instructions the day before my trip - Giuseppe failed to send check-in instructions. After a long day traveling abroad without access to phone service, arriving at 10:30 pm Sunday, I waited 2 hours stranded at the front door for the host to arrive. When the host finally allowed us inside the unit at 12:30 a.m. Monday morning, we discovered only two small single beds. We waited an additional hour for the host to bring a third single small bed. When I asked him where was the large bed, showing him the picture of the queen bed from his listing, the host admitted that was an outdated picture. While waiting for a bed to be delivered, we discovered the water hadn’t been turned on and so there was no hot water. Additionally, the listing makes no mention of charges for additional guests. Before my trip, I emailed Giuseppe through the Airbnb app regarding my cousins staying with me and he made no mention of additional surcharges for extra guests. Additionally, the host did not provide bed linens, towels or a garbage can. I asked the host for bed linen and he provided musky old bed linen. I discovered the bed linen did not fit my mattress leaving 5 inches of the mattress exposed. The host made no mention of charging me for providing bed linen. The host only provided a quarter roll of toilet paper. Imagine my surprise running out of toilet paper at 2 a.m. in the morning! There was no mention in the listing that he does not provide toilet paper. Additionally the unit was 40°C as it does not have air-conditioning and only one window without a screen. I did not feel safe leaving the door open at night and pesky flies flying inside. I was unable to sleep in such heat. The listing made no mention of the uncomfortable temperature and inability to cool down the unit. Lastly, the listing clearly stated free parking on the premises, and yet, the host attempted to charge parking fees. I informed the host the day before I checked out of my intention to leave and he neglected to send check-out instructions. After I checked-out Giuseppe attempted to charge $142 in surcharges for a miserable two day stay. As an Airbnb cohost and mentor to 5 star AirBnb superhosts, I recommend Giuseppe be trained how to accommodate guests and how to efficiently manage his Airbnb business. Since Giuseppe seriously misrepresented his listing causing me to change plans, I was unable to find local accommodations on short notice, and to leave Candela four days prematurely. I’m disappointed Giuseppe did not make the basic effort as a host for me to have a relaxing lodging experience.