Gianluca was very nice! He was helpful and accommodating. He reviewed maps of the area with us and gave us a couple dinner suggestions. The apartment was right on the edge of the historic area which was a great location!! What you see in the pictures is what you get. The apartment was cute, clean, and organized. The bed was a little too hard for us and make sure your careful going down the stairs at night but with that being said I would recommend this place.