When you arrive for the keys, press the lower right doorbell. Andrea and her colleagues are very kind and helpful. I got a map and everything on what to see in the city was marked on it. The apartment is great, comfortable, well equipped. Opposite the house is a supermarket and an excellent patisserie. The see is about a 15-minute walk away at the end of the street. I recommend this accommodation, perfect for 1-2 people.