I booked to stay with my family for 3 days in this property despite some of the reviews. It is spacious and beautiful and faithful to the photographs as well as the description of its centrality to the ‘centro’.
But as far as an Airbnb experience it was very much lacking. As another guest mentioned you are dealing with an agency and not the owner of the propriety.
We found the beds unmade, and no hot water in one bathroom. When I found the washing machine full of water the agency representative said I was complaining. We followed her instructions regarding the washing machine and found ourselves with a flood on the terrace. No offer to tell us where a local laundromat was and no repair.
If you are travelling from overseas be aware that there is no sponge, no dish towel, no dish soap, no laundry soap, no paper towels and no bags to differentiate the garbage which was the only thing the agency’s representative kept stressing at check-in. Note there are no bins on the street and the differentiated collection schedule is very specific - only picking up 1-2 types of waste per day. So if you only stay a few days there is no where to dispose of the waste.
Overall not a pleasant experience. And not at all representative of all the Airbnb experiences I have had in the past.