Great at communicating. However Wi-Fi did not work for the first 18 hours (we tried 3 phones and a laptop that had no issue connecting to any hotel / restaurant / train network that same day) but then after I asked to call customer service of the provider it was resolved. Nice place, big, but not in the nicest part of town (not bad or dangerous, just less nice restaurants etc - not a bad 10-15 min walk). Given we were in the low season felt a bit overpriced for what it was. Overall a good stay though