Ersilia was communicative and always quick to respond. She was always friendly but also gave us privacy and we had the the pool to ourselves. The pool is sweet, clean and looks new. It has a very nice view over the countryside behind it. The kids loved it. The apartment was great for us (a couple with two young kids). The main bedroom had aircon and the second bedroom a fan and the apartment in general always felt quite cool despite very high temperatures outside. Nice spacious balcony to eat al fresco, overlooking countryside and to the sea. The flat provided a great base for us to drive to beaches, Lecce etc. We’d recommmend.