Francesco gave my two year old daughter, friend and I a very warm welcome at the airport on our arrival. He went to so much trouble to make us feel at home and orientated in Polignano and his place. He showed us the old town and lead us to a fantastic pizzeria as soon as we arrived. It made arriving in Polignano exciting and stress free. As it was January Francesco had the heating on in the flat and everything was ready for us. Even some toys for my daughter. So kind and thoughtful! The neighbourhood where the flat is was perfect. A few steps from the centro storico and very nice atmosphere and views of rooftops and beautiful blue ocean. We immediately felt at home. Francesco's communication prior to us arriving and all through our stay was excellent and very quick.