We are disappointed to knew your problem about your apartment and our switch on our arrival. A message to inform us would have been appreciated. But, the other place was cool, however, the little services wasn't include in this apartment ( WiFi, shampoo, or even things to make a coffee for exemple...and other little things and attentions) and when I asked you if the breakfast will be the same as your photography on airbnb, you told me yes and it was really not ! ( no marmelade, eggs or fruits juices...)
We can understand that you had a problem and we appreciated your proposition to change of place in order to find a solution but your propositions on airbnb and in reality wasn't the same things.