Carla was very nice and allowed an early check-in and late afternoon check-out. Communication was easy and quick. Apartment was spotless and view from window great (Balcony small & only for standing out on, but what a panorama). The apartment is on the 3rd floor so might not suit everyone. There is some noise from the cafes below at night so bring earplugs! Bed is comfortable and pillows soft. It is a very spacious apartment and could benefit from some modernising of facilities but everything needed for an enjoyable stay is there. Felt at home. would certainly go back and highly recommend both apartment and Trani.