Rosa is extremely helpful and was always very quick to reply. She even picked us up and brought us to the train station when we arrived and the same when we left Monopoli. The apartment is even better then in the pictures and has everything that you need. The roof terrace, which you share with one other apartment, is amazing and we spent a lot of time there. The apartment is located perfectly in the old part of Monopoli (Centro Storico) with the entrance located in a very lively square where you will find many different restaurants. Nonetheless is the apartment very quite due to the fact that it located in the back of the house with a view over a small fish harbour. I would really highly recommend everyone to stay at this apartment when visiting Monopoli!