My 79 and 80 year old parents stayed at Antonio’s place. I’m not sure they ever met Antonio, but the person helping them, Pasquale, went above and beyond to make sure Mom and Dad had everything they needed. He even got them to the train station before their long train ride to Florence.
The place was central enough that my older parents were able to get around and see everything by foot.
After my parents arrived hours late, Pasquale was lovely and patient, and because they were so tired, he came back the next day (despite already having other plans) and showed them where all the important things were (the grocery, laundry and gelato were, and a few different places my mom could go to mass).
We all had a few concerns sending our parents off to another country, and particularly to an area of the country that is a bit less touristy, but the town of Polignano is their favorite on the journey so far, Antonio’s place was in a great location, and Pasquale made them so welcome, and made getting around easy for them. Very grateful.