Francesca was away when we stayed but her sister and her dad were amazing. They were all so communicative. Loved it. Really helpful with telling me how to get around by bus and car. The accom was about an 8minute walk into the heart of Lecce and there is a supermarket directly across the road. The airbnb was really well stocked and was really spacious and exactly what we needed. Unfortunately, there was no hot water. That was the only down side.