We had absolutely seamless communication with the host. She messaged me all the details for check in well in advance. There was a technical issue during our check in but Noemi immediately sent her colleague to let us in, and also dropped of complimentary chocolates the next day for the check in app glitch. The apartment is exactly as it looks in the pictures and is perfect for 2 people to stay. We were two girls travelling so we really loved the secured doors and the privacy of the patio. The location is fantastic, walkable from the stations and old city centre. It’s a quite area, therefore there are no disturbances. Highly recommended!