Very nice flat which is very clean and well looked after. I didn't meet Isabella but her brother and mother were there to let me in and when I left, and both were very friendly and kind. They were very accommodating for me for the check in as I had arrived on an overnight ferry and was there by about 9 in the morning. The ceiling fan was quite strong, which is good for the hot August days. There was A/C in the kitchen but I didn't really turn it on. You should be aware that you are asked to leave at 10am and that there are multiple rooms that are rented out, so you may find yourself sharing the kitchen with other guests. If in Bari again I would definitely stay here again :)