Alessandro is very polite and responsive. Very good location and nice room. The only thing two room very close to each other and the other guests in the next room made a lot noise one night and we couldn’t sleep. When we told Alessandro he immediately talked to them and next nights there was not any noise. Something like between hotel and hostel because you are sharing the bathroom and kitchen with other guests. If you are looking for a very quiet and intimate place it might not be for you.