I didnt have the change to meet Isabella but Franco, her brother was there to welcome me. Although the check-in time was 4pm but I checked in way after that time but Isabella was ok with it. (very grateful for that). The room and common area was very spacious and clean. The location of this place is very near the train station. There are supermarkets nearby which makes it very convenient. If you haven't done your research, please request Franco/Isabella for a travel book. There are helpful information about Apulia region ie. food, point of interest, and even train station schedules to lecce,matera,alberrobello, monopoli etc. The neighbors was talking very loud at night but other than that, the stay was overall great!! Thank you Isabella and thank you Franco!