Lella was very helpful and even though we could not speak Italian and Lella did not speak English we used a translator app on the phone and it worked very well. Really appreciated the fact that beach items were provided i.e. umbrella, chairs, great cool bag, this was really helpful as it was hot on the beach. We did not use the outside facilities as we were always out and there were midges about and our first afternoon we were bitten. They did provide plug-ins inside and we were not bitten indoors. Essentials were provided like tea, coffee, milk, washing powder etc which were really useful. The tip to go to the Le Stanzie restaurant was great. A fantastic place and they were very helpful. It was a set menu which they served course by course and you could stop at anytime. For such a fabulous setting it was very reasonably priced. Thank you Lella for making our week so enjoyable.