Palma could not have been more helpful. My partner had an accident and required surgery - Pamla collected us from the hospital, and drive us to the property which was very comfortable and homely. He even dropped off an umbrella when it was raining, and sent locations for the supermarket, pharmacy, wine shop, cheese, and pizza. The apartment is on the ground floor, good wifi, great location, has everything you need - and is an easy walk to everything.