We returned one day ago from our Puglia trip, so the memories are still fresh ;-)
1. Communication: flawless and prompt.
2. Handover: we were met by Fabiola, Federico's mother, who showed us around and explained everything necessary.
3. The apartment: exceeded our expectations! It is very spacious, more than one could anticipate based on photos. E.g. one bedroom is a master-bedroom, so you can close one door in the floor and have your one bathroom (the one with the shower). Comes in handy, if you are travelling with kids. The kitchen is fully equipped, with a dishwasher, microwave, gas stove, oven, moka pots, pans and so on. The dishwasher malfunctioned once, but the issue was solved few hours after I have reported it to Federico! Fabiola called an electrician and he fixed it.
The living room, adjacent to the kitchen is also spacious and the sofa is cosy.
The wifi works good, stable 5mbit connection. The TV has 2 hdmi, so Chromecast/FireTV Stick works, in case you want to stream.
It is very clean, enough towels, linens and blankets. Quite too, because all windows are on the patio side. Ceilings are high (>3 meters), the temperature was convenient at any time, so there was no need to use AC.
There is also a garage in the underground parking, accessible via elevator, very useful, because there was usually nothing free on the street.
4. Nearby: nice bakery (Panodoro) in 3 minutes walk, good espresso in the bar downstairs. We made a lot of trips during our stay and Galipolli is a great home base to explore Salento.
Thanks to our great hosts and we will certainly be back again!