Annalisa went above what we expected to assist us and along with her family, were very welcoming. She responded extremely quickly to messages and even called us when we were delayed due to getting lost (our fault, not hers!). She even went to the trouble of sending her son out to find us when we couldn't find the property. They have a German Shepard who is very friendly and excitable. We used it as an overnight stop from Bari airport at the start of our Italy tour and would recommend to anyone doing the same.