The location is amazing. the service though is far from "Swiss standards". the place was not squeaky clean (spider net hanging from the room ceiling) yet we paid 60 euros to have it cleaned. the pool did not work for the first afternoon (fixed the next day at 1pm) and we did not get any compensation for the disturbance (no pool and workers in the morning). we stayed there for a week and the fact that there is no intermediary cleaning quickly makes the place a bit dusty (even if careful). you pay 18 euros per person for sheets yet there are not sheets for the sofa (which was full of sand/dust) and no kitchen towels (and you are expected to clean dishes). you'll even have to buy your own toilet paper 😅
the direction was not accommodating (no compensation for these issues because "we reported them too late") but employees on site are very nice and are very responsive over whatsapp (e.g bring a net to clean the pool or questions about where to put the trash). with a better sense of customer service (and less business spirit) the place has a lot of potential