Paola was responsive. She was very thoughtful and provided complimentary local cheeses and taralli for us to sample. But, I was disappointed with the apartment. The door knob was broken, coming off and made it difficult to enter and exit. My biggest issue was the apartment was dirty. I found dried feces by the sofa and dog hair everywhere (hair even collected on the wheels of my suitcase). I asked for a mop but, she did not have one. Paola was apologetic and SWEPT up the poop. My husband spoke Italian with Paola and learned she used a rag pushed around by a broom to “mop” the floors. Hmmm? We spent the first 40 minutes cleaning, sweeping and mopping. The amount of dog hair we collected was unsettling. I brought gloves to do dishes but, used them to wring out the rag of dirty floor water. With the amount of dirt and stuff, the floor was never cleaned. I have to question there was any adherence to the AirBnb CoVid Cleaning process. We stayed out of the food cabinet. The sugar container housed a family of bugs. I reached out to ABnB but never got a response.
Overall, the apartment and property is a bit neglected. The kitchen is missing utensils, broken utensils need to be replaced and cleaning supplies need to be properly stocked. The property needs some maintenance.