Stefano was incredibly helpful and communicative. When ever we needed anything he responded immediately and went behind to make sure we were taken care of, and also have us great personalized tips on the area which was very helpful. He went beyond the standard local sites, and provided great advice on specific needs we had. Great help when we arrived, very easy to work with. Also the apartment was really great, unbelievably quiet and in the perfect downtown spot with great restaurants and shopping all around, easy and close to walk to. Great location. Highly recommend.