Unfortunately soon after arrival, we chose not to stay at Eleonora's place. As a family we were very excited to arrive. In reality the place no longer looks like the photographs. It looked tired, in need of a refresh and de-clutter, we were disappointed.
We were travelling with a 6 and 9 year old, and also immediately noted on arrival that you could not see the pool from any where in or around the Trullo. The pool was of course the place my children immediately rushed too as it's their favourite place on holiday...sadly in that moment both by son and my wife were stung by a swarm of wasps that had taken up residence at the top of the pools steps.
This was frightening for the kids, and knowing that they would be very unlikely to want to go near the pool again, and worrying that it would be hard to keep them safe at this property, with an overall feeling of disappointment, we decided to leave.
We have never left holiday accommodation that we have booked ever before and were faced with finding last minute accommodation for the family, with a weeks worth of shopping in a hot car. It was two days before we were able to unpack into another Trullo.
Our host was not at all understanding, refused to refund us, even at AirB&B's request. Eleonora kept most of the money. Not the most understanding, empathetic or accommodating host for sure.