From the start Giacomo was extremely helpful. Even before we arrived he was extremely attentive and so easy to communicate with. We asked if we could extend our check out as out flight was late and there was no issue at all. On arrival we were given a glass of homemade wine which was amazing! he guided us through the flat helped us with parking and then gave us a full breakdown of local areas to visit which was all provided by a pdf. Throughout our stay he communicated with us to check if we were happy or if we needed anything! All the way to check out he was extremely helpful and an amazing host. The flat was less than a 5 min walk from the centre of polignano, which made it very hard easy and convenient.
The only complaint was that there were works going on around the flat 7am on a Monday morning and a warning would have helped. The walls are quite thin so you can hear neighbours and their children crying but again this isn’t something you can control. The flat itself its lovely, we really enjoyed our stay. Just be organised and have trips planned as Polignano itself isnt a busy bustling town and you only need a day there! But overall a great airbnb and a fantastic host!