We haven't had pleasure to meet Isabella, but the contact was good, her brother came quickly to meet us. The apartment was like on the pictures and as described, we found everything we need and it was clean. The neignborhood was empty during our stay, because it was sunday, thus looked a little gloomy, but safe to walk around at night and 20 mins by foot from downtown. Seems like a good deal for the price, i'd recommend it.