Great communication.
Luana left work early so we could check in and we also had a late check out.
Because we used Bari as a base to travel around the location was great, a 2 minute walk to the train station, 20 minutes to the fantastic historic centre and 20 minutes to the local beach.
There isn't any air conditioning and so we asked for a fan and Luana very generously gave hers to us free of charge.