We loved the room and the location. However...The toilet seat was broken. We did let them know as soon as we arrived and sent a video of it. To which we recieved no reply... they left a stained duvet but didn’t give us a duvet cover. There was no way to turn the ac off so we were cold.
On top of that they told us to message as soon as we were there we did and they left us waiting 15minutes.