I know I will get a bad review writing this feedback but for me it is as important to share this bad experience I had with this renting as all my other 6 fantastic experiences I had with Airbnb hosts. Hopefully will Cecilia find my comments interesting enough to improve significantly the services and the facilities of the apartments she is renting in Santa Maria di Leuca. As she owns a villa with such an incredible view she should be considering trying to be a real proactive Airbnb hosts and welcome her guests properly. Here come point by point the reasons why we had to leave the apartment after only 12 hours. The main problems were concerning the lack of hygiene, the lack of basic equipment for us to be able to sleep decently in this apartment, as well as security issues with the key/door.: - The apartment was extremely hot. Although we knew that there was no AC we assumed there would at least be a fan to cool down the bedroom and be able to sleep. Buying fan would be a very cheap investment for a great gain in comfort. I still can’t understand Cecilia expected us to drive 100 km to her hotel in Maglie to get a fan. - The apartment was dirty and it smelled awful. The windows were so unclean that it was hard to enjoy the view. - The beds were hard as stone as they didn’t have any cover mattress. - Even if we knew that the linen were not included, it was not until after the date we could cancel for free that we were informed that the linen would cost the unbelievable sum of 30 Euros/person. - We only got one key and were told in a very rude way that no one before us ever asked for a second key. As Cecilia didn’t want to answer our calls when we arrived at her hotel (50 km away from the house) to get the key because she was at a trial in Rome, and as the receptionist of her hotel couldn’t help us, we felt very unwelcomed and very unsafe if anything should happen as the hotel were so far away from the house. - Also we would like to inform anyone wanting to rent the house that it is located so far from any shop or restaurant and that you would need a car if you want to go out for dinner in the evening as the road leading to the house is very dark. - Finally it was really a shame that Cecilia was not available face to face on the spot like any other hosts I’ve been in contact with before. In that case she would have provided us with the right service but more important she would have seen the lack of hygiene of the house and feel the warmth and the smell of the apartment. Instead we had to struggle with Airbnb to rebook us...