I travelled to Bari in March with my 1,5 year old daughter shortly after the attacks in Brussels, which turned our itinerary upside down because of the airport shutdown in Brussels. Elisa was most helpful and flexible about the arrival and return date, which was postponed and deviated by our airline (we had to stay one night longer). She replied quickly, kindly and respectfully. We only had contact by email, but her dad met us at the airport and gave us a lift to the station on the return day. He was most helpful, kind and provided plenty of practical information. As far as hosts, they were perfect, I can recommend them without any hesitation.
The appartment is exactly as it shows in the pictures: spacious and equipped with all the facilities necessary to have a troubless start in a new city. The location is great to reach the city centre within 10 minutes. It is a bit further to the beach (if this is your main objective for Bari), but we actually enjoyed the fact that we could walk down the promenade and enjoy the sun and the sea. The flat is located in a typical Bari street, not to noisy, not too quiet. You will immediately find yourself among Bari residents and can enjoy sharing their daily life for the length of your holidays.