Silvia’s apartment was well located and clean.
We just spent there two days.
Silvia, the host, was not in town so her assistant was on charge. She was nice at the beginning, until we had a couple of problems : the toilet radiator and the wifi didn’t work (the wifi never did). We also noticed that there was no water pressure in the shower and that the toilet flush had not strength (we were told not to throw anything so we didn’t).Actually
We spent the day out and went back to sleep. The day after we woke up with water in the toilet floor so we called the assistant to let her know about it. Silvia, the host, spoke us with very bad manners saying that we were complaining a lot. Later she realized that she had a problem in the toilet (that was the reason of our call). After, she tried to blame on us about the toilet issue , she said that we had smoked and had thrown a cigar into to the toilet , why would we do that when they told us not to and it wasn’t working properly since the beginning?
The second and last day of our stay we had people in the apartment while we were not there: the assistant, the workers and Silvia’s mother . Finally Silvia wrote to tell us that it was fixed BUT that her mother noticed that there was a suitcase on a table (of our room!!) that costs 1500€, so if we could remove it from there... The problem of the toilet don’t entitle them to go into the rooms, plus the lack of manners. Of course I have inform Airbnb about the hole situation with evidences, she asked us for money I’m sure she will try to blame on us as she did with some other guests, checking the reviews you can also find out that the toilet problems existed before.
The most unpleasant experience that we ever had with Airbnb .