In our travel in Italy we encountered very few owners that were able to communicate in one of our three spoken language (French, English or Spanish). Anna is very fluent in English. She is a very efficient and an available owner. Her apartment was clean, very well decorated , the bed was comfortable, and the shower pressure was good. It had all of the amenities a traveler could wish for (washing machine for our clothes, dish washer...). I also had the pleasure to get a personalize tour of her family furniture business. Thanks again Anna.