Donatella's communication was outstanding and her place was just as described. We arrived late in the evening for check-in so the self check-in was a great convenience. Her place was very clean, well kept and well appointed with extra pillows, blankets, and a good sized fully stocked kitchen. Although Donatella's place did not have air conditioning it does have two fans which made for comfortable sleeping during our stay. It does have many stairs to climb but the unique Ostuni style layout and beautiful rooftop terrace are well worth the climb. We had a wonderful stay with Donatella in Ostuni and would recommend her place.