We were greeted by two lovely people who tried to make the check in work but really did not know much about the apartment. There was no toilet paper. There was one towel of questionable cleanliness. When we asked for additional towels we were offered a bathrobe. There was no key to the advertised roof deck so it was inaccessible. The apartment was at 15 C and the thermostat was inoperative.
All that said, Milly’s Place could be a great rental. It is in a great town in a great part of Italy. The place oozes charm. All that is needed is some attention to details to make it a wonderful rental. None of those details were attended to on our arrival hence our decision to move to a hotel.