The kitchen bin was full with the previous guests rubbish, there was no soap in the bathroom and the air conditioning unit couldn’t be turned off and was blowing out hot air intermittently which made the apartment very hot at times. I raised all of these issues on WhatsApp and they saw the messages but didn’t respond - also the shower was constantly changing temperature from hot to cold. Such a beautiful apartment in a lovely area, but these issues not being addressed (particularly the hot air con) affected our stay which was disappointing.