This house is a must stay. Bianca is an amazing individual who treated us like family. We can easily consider her our friend. She thought of everything and more that is readily available **and free** for you to use inside the home. It was extremely clean and very fashionable. It felt like we had a home and not just a place to sleep for a couple nights. She made Milan more enjoyable than we could have imagined. Please take her advice on where to eat, the restaurants delicious, local, and still very affordable. She even guided us on where to shop. Also, the location is great. Near many restaurants and only a 15 minute walk to the Duomo and very close to the tram. She was always answering our questions at all times of the day and night. One of the things we will miss most after leaving Milan is Bianca! 6/5 stars.