- The water from the toilet was too weak and it didn't flush correctly whatever we throw in the toilet. —> We asked the Airbnb manager and at the beginning, it seemed solved but after a few hours we had the same problem again!
- We weren't able to regulate the floor heating and it was way too hot in the house.
- The quality of the house was not as expected (compared with the pictures form the Airbnb website). For example, the kitchen supplies were dirty.
- The bed and bed sheets and pillow were extremely uncomfortable.
- The heating was very noisy when turned on.
- One day we run out of hot water so I texted our Airbnb manager (Simone) and he told me that it was because we already consumed all the available hot water (And we didn't shower since 24h ago!!!) --> This is unacceptable, we had to shower with really cold water when we didn't use hot water since the last day!!
- The most important concern: On our last day, in order to do the check out we were supposed to leave the keys inside the house and close the door from the outside (According to the house manager, the door is a "self-locking door"). The problem is that when we closed the door from the outside it remained open, so anyone from the street could get in without keys!!!!! Because of that, we had to wait more than one hour to get an answer from Simone, the house manager, and his answer was to leave it like that (open). When he told me this, I asked him that what would happen if anyone comes into the house and, for example, steals the TV, ¿Who would be responsible for that? --> He never replied to my messages and I am really, really disappointed.
In general terms, it has been my worst Airbnb ever, and I am really frustrated.
Please, if someone goes there, make sure the door is correctly locking, because we have been sleeping with the door unlocked for 3 nights and we did not even know.