We stayed here between flights, only for a few hours. Carlo and his daughter were very friendly. Communication was great, they accommodated our late check-in, were helpful in getting us settled, and recommended pizzerias nearby. It's important to note that this place is very tiny (with the couch bed out, no room to even open one suitcase), with narrow, winding stairs so very tall or wide people may have a hard time getting into this loft-like apartment. Despite the size, we had a good experience and the apartment met our needs (very close to Central station!).