Olga was great to communicate with and we had a wonderful stay at her apartment! She greeted us for check-in and was very nice. The apartment is in a great location - close to many supermarkets, restaurants, QC Terme, sights, and more. We took the metro from the Milan central station. The decor is lovely and the apartment was clean. The weather was so nice that we had the windows opened during the day (shutters at night). Olga provided water and Nespresso coffee pods, which were greatly appreciated! There is a dishwasher, washing machine, gas stove, and refrigerator/freezer. The WiFi worked well. The apartment is on the third floor so you can take the stairs or the elevator. The master bed is against the wall so if you need more space for a second person, the couch can go completely flat and was very comfortable. The neighborhood felt safe to walk at all hours. If you are a light sleeper, you may need ear plugs but we slept really well while there. We would stay here again!