We were only in Milan for 2 days to end our trip and take the flight back to the US so I debated whether to stay near the airport for a quick access on our departure date or pay a bit more and stay closer to the city to make better use of our time exploring the sights. I did some looking around and I am one of those people who like to shop around. Isabella's Apartment caught my eye but I wasn't sure if it suited our needs. I messaged her with my questions and boom, every single one she answered right away! There was one time we exchanged messages one after another as if I was having a straight conversation with her. That gave me a peace of mind that she will be a helpful host. We drove our car rental from Bologna to Milan and she messaged me through Whatsapp that the apartment is ready for us even earlier than our set meeting time. We had a couple of important errands to deal with that day like returning the car rental on time and also getting our COVID test done. She met us personally outside the building of the apartment to give us a warm welcome. The surprises started at this point... First, the apartment building was beautiful and she told us it was built by her grandfather. Second, the flight of stairs to get to our room. With our heavy luggage it was a good cardio workout. Isabella did help us out to carry some of our bags. As expected, a lot of older buildings in Europe are not equipped with elevators which is another reason Europeans are in shape! Third surprise, was the chic and cozy room complete with all the things you need for a comfortable stay. She provided everything: coffee, tea, soaps, shampoo, all the kitchenware, Iron with board, extra towels, paper towels, etc.... It was very clean and nicely decorated. It even has access to a courtyard which has chairs & table with a nice view of a clock tower. The fourth and sweetest surprise was staring at us on the dining table: desserts and treats she baked for us. At first I thought it was fake and only for decoration but it was real and oh my goodness, they were delicious!!! The fifth surprise was the well stocked refrigerator! She really spoiled us and I have to say this was the warmest welcome I have ever experienced here on Airbnb. She made us feel like she was welcoming a family or good friends! The sixth surprise was the area is in a really nice neighborhood with lots of restaurant options. It is also walking distance to a park that my husband and I thought it reminded us of a mini Central Park in NY. It is also walking distance to the main attractions of Milan. Initially, we were a bit stressed on how to get around since we were still trying to figure out the lay out of the city. We even bought a 3 day metro pass ( it was a better deal to buy 3 days than 2 days) that we only got to use once when we went to central station to get our COVID test done. On our second and last day we finally figured it was better to walk through the park from the house which will lead you straight to the Duomo. The night before the park was already closed around 7pm so we had to walk around it. It's about a 20-25 min walk which we didn't mind because it is a pretty walk. Through out our stay Isabella was easy to contact so everything went smoothly. We ended up just hiring a private taxi ride to the airport to make it hassle free for all the luggage we have so we never really got the chance to take the metro from her place. Overall, the only downfall with our stay is that we didn't stay long enough. I honestly highly recommend Isabella's place especially if you don't mind doing a bit of walking because she has so much more to offer to make it all worth it. We hope to come back for a longer stay next time at her place! Ciao!!!!