I want to start with the only two good things about this apartment: the communication with the staff, even if the attitude of employees was unprofessional and lack of empathy with all the problems that we had there. One of the worst response that I received was: “this is not a hotel, this is an Airbnb”. And The Location is two minutes from the Metro and Central station. ( Convenient if you want to travel to other cities). We were 4 people, so my opinion is that the apartment is absolutely not comfortable for more than 3 people. Everything was so small and tie, no space to put our clothes, (only one closet in the main bedroom) ,the kitchen was not working even if we spoke with the staff, they didn’t show concern to solve the problem. To take a shower, we had to wait at least 30 minutes or one entire day to have hot water, because we were 4 people and for the type of building it works like that. Another important thing is if you are traveling from another country and at the arrival you don’t have internet, you have to know that everything is virtual ( the apartment key is only virtual) so you will need internet to access, and the building key they give you 2 inside the apartment. (All information that they give you before the booking) . The first day we had no heating for building issues, the day after they bring two portable heatings which we can use only one because if we use 2 at the same time the electricity jumped. Finally they solve the problem. At least, when we called or message them they always respond to us. Hope other travelers can experience a better experience. Our was very bad.