Viviana was such a great hostess and made everything so easy. In fact she went out of her way even to make sure I had everything I needed, including the best Cassatina recommendations in town! Taxis were on strike, so she spent at least 30 minutes trying to find a solution for me to get to the central station. The house is even better than expected; it has all the amenities you could think of including bath robes and make up remover (I had forgotten mine). I also slept like a baby on the comfortable pillows and bed in the beautiful bedroom with an amazing view of Milan's historical buildings! The location is excellent and right in the middle of the best restaurants and fashion streets/showrooms. Highly recommended.