Carlotta’s apartment was a nice, central stay for my friend and I during our trip to Milan. It was very clean and orderly, and it was a short walk from most shopping and restaurants in the area.
I would caution that the space was definitely smaller than we expected - we had to use the living room to store our luggage, and getting ready was a bit difficult for the two of us every morning. I wouldn’t recommend staying here if you are more than 2 people visiting Milan. The water pressure in the shower was great, but the shower itself was very small and I didn’t feel that I had a lot of room to comfortably shower. There was air conditioning, though, which was an added bonus as it can get pretty hot in Italy, especially during the summer.
A couple of things that I wasn’t very happy with: when we first arrived, we were immediately asked to provide our passports for Carlotta to have on (personal) file by someone who worked for her. I didn’t find this necessary as Airbnb requires documented identification in order to create an account, but I didn’t care to go back and forth about the issue once we had arrived. Not only did I have to provide my passport, but my friend did as well, meaning everyone in your party will have to provide it for Carlotta’s records. Also, when I had a couple of questions for Carlotta, she had a very delayed reply - i.e. help finding appliances in the apartment or questions about the area. Both times, she replied by the next morning. We were eventually able to navigate the area/apartment on our own, but the reviews of the space gave the impression that Carlotta was not very helpful/attentive during the stay.
Overall, it was a nice and central apartment in the heart of Milan, but I wasn’t very happy with the passport requests, size of the apartment, and delayed replies from the host.