Bad experience.
Simona took our money without warning us of massive construction works on the opposite building. She knew about them because she lives on the same floor. These works are happening right under the 2 bedrooms’windows and
start at 7:15 AM
(including Saturday). They are very far from over. Sleeping being impossible, we contacted Airbnb. After multiple tries, Airbnb said Simona wasn’t answering their calls. We then contacted her directly to ask for a discount. We were honestly trying to reach an agreement (and spare her the bad review) but the person who got back to us declined, arguing that the noise wasn’t their fault. Still, putting people in that situation during their holiday was highly unscrupulous and dishonest.
Yes the apartment is very clean with a nice terrasse, but that doesn’t give hosts the right to treat guests like bank accounts.