Hopefully things will be better now as we have mentioned these things to Jacobo but we were quite disappointed. The stained duvet cover mentioned in an earlier review was still on the bed. The internet was pretty much non existant. The ensuite shower had limescale and smelled mildewy. The hot water stopped working and we had to contact the owner to ask how to reset it and the cutlery is hidden.
The GOOD things are: The internet was fixed on our last afternoon so should be perfect now!
The location is great! 10 minutes walk from the duomo.
The apartment is warm! and quiet!
3 bedrooms all with queen beds. 2 bathrooms. Large kitchen and Jacobo and Giulia responded quickly to messages.