I can't say enough about our experience with Luca. Upon arriving in Milan, my wife had her wallet and passport stolen. Luca came to meet us at the station, brought us to his place and then to the police station to file our report. He stayed with me for 2 hours there and explained everything to the police making a terrible situation all better.
The apartment itself is comfortable and is located in a quiet neighborhood full of good restaurants, which Luca told us about. Our stay in Milan turned out amazing, in no small part thanks to Luca.