Francesca was absolutely wonderful! She was friendly and helpful and continually stocked the refrigerator with yoghurt, fresh fruit, and cold water (still or frizzante). In the cupboard was instant coffee and many kinds of tea, biscuits and crackers. On our last morning she ordered a taxi for us for 6:30 a.m. Regarding the room itself: it is small (this is Europe) but beautifully decorated, appointed and painted, has a queen-sized bed, small couch, refrigerator, and electric tea-pot. Small, nicely tiled bathroom with shower on top of everything else to save space. Drain in the floor. Works like a charm, but don't forget take t.p out before bathing. I believe Francesca and Marco are artists of some kind, accounting for beauty of room. It is unusual however, being three feet below street level, below the host's live-work space in a 200 or so apt. complex in an renovated factory. All the apts I saw were beatifully done. Lots of art. The place is 1/2 to 3/4 hour away from Milano center on #54 bus or #5 tram. Nice sounds of nearby trains lulled me to sleep. We loved it and we are 73 and 69, respectively.