Amazing! As an owner of a private concierge firm in Miami. I know what it takes to really meet someone's expectations and needs. Well, Alessandro met them all and beyond! I highly recommend this place wether this is your first visit in Milano or not, you will not regret it. Alejandro was very informative from the beginning and went on to continue to be helpful with restaurants, and even our 1 day itinerary in Milano. We are a family of 6 and we where very comfortable in his place and everything was neat and clean. Oh yes, he stocked the fridge for my kids with goodies. That was so thoughtful. Next time we come we will be back to his place.