Elisabetta, and Her family were so kind to us, even when we were late by more than an hour because of our flight delayed. It was around midnight, when we finally arrived to the flat.
Elisabetta' communication was excellent, always replied in an hour.
We could even take our bags to her private apartment on the last day (it is 2 blocks away from the loft) - so we were able to move around the city on the last day, as our plane leaved in the evening.
The loft is well equipped, clean, quiet close to the Metro line (5-10 mins walk) in the university area - there is even a cafe right at the apartment - good place to start a day with a coffe and some orange juice. :)