Upon our arrival, Paolo was really helpful and explained everything very well. He even did some grocery shopping to make sure everything was there in the apartment. The apartment was very clean and spacious, and looked much bigger in reality than on the photos. The neighborhood is really great, only 5 min walking distance to Navigli and a 15/20 min walk (through a great shopping street) to the Duomo. All in all, a great experience in Milan!