My family and I were very happy with the apartment. It is really in excellent condition and located in one of the best neighborhoods of Milan. Communication with Sweet Inn was super easy. I must admit I was a little wary at first of how easy it was! They did ask for a security deposit separately from the Airbnb amount but this is clearly stated in the Airbnb listing and we didn’t have any problems with them at all. It is simply a well run property.