Our experience with Paola and staying in her lovely home was SUPERB! Her photos very accurately depicted her large home. It was spotlessly clean, plenty of room for hanging our clothes for the week and storing our luggage. The living room was spacious and comfortable, and Paola was so kind as to provide us with some refreshments upon our arrival! (What a nice touch, after traveling overnight from New York...) Even BEFORE we arrived, Paola was extremely helpful, answering our questions about Milan, transportation, and government office hours of operation that we needed to complete paperwork for our daughter's long-term stay in the city. We actually stayed here TWICE during our 2 weeks in Italy - once upon arrival in Italy, then for the last week we were abroad. Both times Paola and her mother were very flexible and prompt about meeting us with the key to the apartment, and extremely helpful. The apartment was well-stocked with toiletries, a hair dryer, plenty of tp and even a few breakfast goodies. The area was safe and very convenient to the Metro, with a supermarket around the corner and a lovely Ristorante across the street. Paola was so kind as to supply many maps and tourist information for our convenience. We awoke one morning to cello music outside our window and witnessed a bride leaving her home to get married...how beautiful! I have stayed in many Airbnb homes, but Paola's receives an A+. We could not have asked for a more pleasant experience in Milan. As our daughter will be teaching and living in Milan for the year, we intend to stay here again if we decide to return for another visit. Mille grazie, Paola, and we HIGHLY recommend your beautiful home to anyone!!!