Richard has been such an awesome host. He really made my first airbnb stay a really pleasant one. I just wanted to tell Richard as well how grateful I am to him for helping me collect my expensive package all the way from La Scala Teatro after I carelessly left it at the baggage counter during the show. As I had to depart for Venice early next morning, and La Scala only opens in the evenings, I was nearly in tears when I realise there is a chance I may lose my items. But Richard went out of his way to help me collect and couriered it to my Rome apartment. I will always be grateful to him.