Like a previous reviewer, I had issues with the apartment being dirty upon arrival. It was mostly the bathrooms. Clogged shower drain, mildew and dust and hair everywhere. I had to scrub out the tub to give my son a bath in it. This needs to be addressed. Otherwise a very nice, spacious apartment in a great location.
Jacopo sent a friend to check us in (like other reviewers have mentioned). I don't mind this but she was more than 30 minutes late and we had to wait outside with all our luggage and a 10 month old baby who really needed a nap.