The check-in with Giovanni was super clear. he was very welcome, helped us with finding and reserving a place to eat, as well as how we could best explore the city. While we were out in the city he was still making sure we had a good time asking us if we needed help making another reservation for a restaurant (with covid now you need to reserve). Giovanni was very warm, welcoming and hospitable. I would recommend this place to anyone that wants to see the center Milan.