Giulia was very good at responding to contact, our arrangements to get the key were fulfilled perfectly, the accommodation was just as described: clean, smart, comfortable. The bed was large and comfortable too. The location was perfect for us: the Navigli region was a lovely area to visit: very interesting and full of fabulous places to eat and see, the trams/metro were easily accessible and convenient from home into town. Everything was as described and we were very happy to have stayed in Giula's lovely apartment, thankyou!