Lucia and Alessandro provided us with exceptional service. Two colleagues and I were travelling through Milan and the apartment was perfect for the three of us. I've used Airbnb many times and I've never been so well provided for before (and almost all of my airbnb experiences have been great). They provided us with a fully stocked kitchen so it was easy to have breakfast at the apartment. And, Alessandro sent me many details about where to eat and what to do in Milan. I can thank them enough for their kind hospitality!