Communication was superb, very quick and responsive. The hosts were very friendly and the place was lovely and super convenient to MiCo. Two notes- the mattress in the bedroom is extremely firm, so keep that in mind if you don't like really firm beds. Also, though there is aircon in the apartment, it's not in the bedroom. It was pretty hot while I was there, so I ended up sleeping on the pull out couch for the aircon.