1.) LOCATION IS FURTHER THAN YOU EXPECTED-
I have arrived Milan around 8:30pm and it took me 1.5hours to get to Alessia’s Airbnb nearest station (taking airbus then train). It takes you at least 25mins to walk from the nearest metro or bus stop to this Airbnb.
2.) CHECK-IN TIME IS RIDICULOUS-
I’ve been told that I will be charged for extra fees if I arrived the Airbnb later than 5pm two days before my arrival in Milan. I’ve contacted the host informing them I am gonna arrive at 9pm, they said there’s no problem with that and did not mention I have to be charged. It is non-sense since the host should have mentioned the extra fee once I told them my arrival time. It’s free to check-in ONLY between 3-5pm, please be aware of that if you cannot arrive the Airbnb between this time.
3.) BAD COMMUNICATION-
I understand that I have to check-in by myself since I arrived late on the day (~10pm). The host does not speak fluent English and it’s not easy to communicate through phone. Indeed, the host mislead me to another block with unclear communication. I have been finding the way to access the Airbnb for half an hour. It was such waste of time and energy. Fortunately, there was a really friendly neighbour living nearby helped me find my way.
4.) HOST IS IRRESPONSIBLE-
There was no hair dryer in the Airbnb on the first night, so I requested one and the host totally forgot to bring it to me the other day. I had no hairdryer to use for 2nights and they did not even apologise for that.