Hello! I would like to thank Lorenza for a perfect apartment! We can not imagine a better flat! It is bright and clean. Actually the flat looks like a hotel, it is modern and very comfortable. Lorenza met us, explained everything about the city, showed the map and marked places where we can buy food, clothes and presents. Also she gave us a discount on the restaurant, presented a bottle of vine, coffee, sweets and some snacks. Lorenza is very helpful, she does her best and it was so great to live in her apartment. She speaks english very well! By the way, the location of the flat is very close to the city center. We used the tram only once. Thanks a lot!