The apartment is very nice with plenty of room. Giorgio had it stocked with water and snacks and shampoos- he thought if everything we might need. He communicated with me well prior to arrival and check in was easy. He had someone ready to carry our bags up since there is no elevator. Location by the central train station was very convenient. I had read that the area was not the safest but we did not encounter anything concerning ( we traveled with children). The building is older and not well kept up but the apartment is great and a fabulous value.