Elisabetta is very good with communication regarding everything I need to know prior to check in. I didn't met her but her colleague Chiara welcomed me in Milan and showed me great locations within the city. The apartment is very clean, bed is soft and wifi is fast. Trucks from outside the window (the room is located in the ground floor of the building) were very loud at 7 in the morning, didn't bother me as I was up early, but something you might consider if you are a light sleeper. And there was no lights in the corridor at night, I need to use my phone to navigate the pitch black building. Overall, my trip was amazing and I recommend staying in Elisabetta's place. Only 10 minutes walk to the train station and around 15 min. train ride from the Duomo. Centrale train station is very near as well, 20-25min walk or 3 train stops from the apartment. Very near to supermarkets and restaurants/cafes. Only wish I had stayed longer. Thanks Elisabetta for my first airbnb experience.