We had to pick up the keys ourselves from their office which was quite far and not within walking distance of the place. there were quite a few ants in the bedroom which attacked our food. There was no body wash but upon mentioning it to the host, she graciously brought some. The a.c. remote was missing and the host was aware but did not bring another one until 4pm, over 3 hours after our check in. The a.c. is also not very accurate and could not hit the cold temperatures well.
The place is extremely clean. Floor felt dust free and we were comfortable walking barefoot indoors. Very well decorated and designed. The bathroom is the fanciest of any place we stayed in Europe. Washer was functional. Second a.c. in the bedroom exists.