Heinz and his family were super friendly, welcoming and so lovely. His mother took care of us very well, offered us tea and made us free breakfast in the morning. His family was super sweet and we all got along very well despite the minor language barrier.
The location for this accommodation is perfect. His apartment is situated in a residential area, so it's quiet and peaceful. Directly infront of the apartment are the #3 and #15 tram that takes you directly to the Duomo (terminal station) where the cathedral and the main shopping area are located. You can take the same tram back on the opposite side to get back to this accommodation and all under an hour; it was super convenient! We were also able to easily transfer to the M2 (green line) from the trams to get to the Milan Central station where we could easily take the bus back to the airport.
The room that we stayed in was super clean and neat. They offered us free towels and water bottles. There's a big screen TV for us to watch something in our room as well.
I would highly recommend this place to any travelers who don't mind taking public transportation and would like to keep their travels cheap as this place is very affordable for a super safe, clean, welcoming and peaceful space.