Incredible location, close to the Duomo, metro stations, restaurants and shops. It took us less than 10 minutes to walk to the Duomo area. Safe at night and well lit. The building itself is very safe as well. The apartment in itself is spacious, you have a sofa bed downstairs and a full bed on top. The bathroom is located upstairs in the bedroom so keep this in mind if you're sharing with another couple. The beds were comfortable and you have a lot of light with huge windows. We turned on the heater a few times and the apartment heated up nicely. You do have 8 flights of stairs (its on the 4th floor with no elevator) and the entrance to the bathroom is small, so if you have mobility issues, I wouldn't suggest this apartment. We didn't contact the host throughout since we didn't need anything but they were very accommodating for check-in as it was before 3pm.