Unfortunately I can't say that our stay at the apartment was good.
The description of the apt doesn’t match the reality. Building and apartment itself weren’t brand new and renovated, furniture was very fragile and worn out, no kettle at the “fully furnished kitchen”, the balcony is way too small to have a breakfast, there was no table, just cleaning stuff. The most important part - NO HOT WATER and the host didn’t respond or solve that problem for us.
Also the check-in/out process confused us a lot: a few days before arrival I've got an email from a company (not from Roberto) that stated they're gonna handle our stay in Milan. On the day of arrival I received 3 SMS from 3 different numbers. First from the company, one was from a USA number and the 3rd from a Xenia (this one said we should leave the keys in the postbox), so it really confused us.
On the day of checkout I've received an email that said "I or a friend of mine" will come to take the keys at 11am. Nobody came and we decided to leave the key at post box (as one of the SMS stated). Turned out the gates to the street were closed and we were unable to go out. After a few attempts we managed to contact Roberto, he promised to call back in 5 min. He hasn't called, however the tenants opened the door for us.