I was greeted by Nelly and she was very friendly and informative. Emilio was helping me with directions on how to get to the flat by public transportation which was also great!
Nelly took her time to show me around the flat. She also gave me a map of the center and showed me different ways on how to get there. She seemed very patient, yet friendly.
I really enjoyed my stay in the flat. The bed was very comfortable and the entire flat was clean.
The flat is quite a ways away from the center (20-30 minutes), but that didn't bother me. The streets are quite dark, especially at night. Nelly assured me that the neighborhood is safe. I never felt threatened when I walked back from the subway station.
When I come back to Milan, I would come back. Thank you Nelly and Emilio