The place is exactly as shown in the pictures, quite suitable for a couple staying for a few days. However, neither the wifi nor the heating were working properly and neither of them were fixed. So for 5 days, we had no wifi and the temperature fell to 20 degrees at night. We contacted the host, and they said that they would be fixed but they weren't. I would understand that the wifi issue may have been the service provider's fault, but to my attention, there were no efforts to fix the heating, although we sent texts everyday. So, before you book, get an assurance that both of them are fixed. Everything else including hot water, washing machine, hairdryer, espresso machine, tv, cleanliness etc was flawless. The location is also amazing, 15 minutes walk to Duomo and 3 minutes walk to the tram. I would definitely suggest the place, if the before-mentioned issues are fixed. Also, thanks a lot to Alice for her help with the early check-in and the espresso capsules!