Massi went above and beyond to make us feel welcome. The location is great; 15 minute walk to the Duomo and 10 minutes to the train station. It is surrounded by great restaurants and cafes. Massi was there to greet us when we arrived and showed us straight to our room. It was cozy and clean with everything we could need. When we had a challenge near the end of our stay he showed us every kindness in making sure that we were taken care of. You won’t regret booking this stay. Grazie mille Massi!