Rossella was super friendly and nice, very responsive and quick in replying our messages and tried her best to help us with any questions or queries.
Her house was lovely and home like. The room was clean with everything you'd require. Internet speed was perfect. The bed was very comfortable (compared to the rest of the places I've stayed in Italy). The fan in the room was good. Water pressure was perfect in the shower and warm water was available.
The location was far from the train station but very easy to reach with the tram.