The owner seemed to have delegated check in responsibility to an employee and was very jumpy/ irritating about what time we would arrive. We explained what time we would land and drive directly to the apartment. Also informed his employee at the time. We had a hold up at the airport and also had kids in tow. Then there was a crash/ traffic jam from the airport which held us up further. Check in was stressful as we didn’t know where to park - despite having asked for advice - and the polizia in the car park opposite wouldn’t let us drop our bags and move, which was a dilemma with young children in tow. Received a rather rude message from the owner to add icing to the cake about us being “90 minutes late” and asking us to pay his employee for his inconvenience. The place was a lot more old fashioned and smaller than expected from the pictures. It had hard pillows and a tiny TV. Many personal family items scattered all over the place. It was also extremely dark. Wouldn’t go back.