We were warmly welcomed. The apartment is as pictured and had everything we needed (though we never cooked). It was really cold, though. We were told that Milan has a rule about heating only up to 19°C, but honestly, it felt colder than that. After a few days, we told Giorgio, and he raised the heating, which made us instantly feel better. The location is okay with access to Tram 2 (~40min to Duomo).