My mother and I stayed in this lovely apartment for 10 days.
Lucia was great upon arrival, showed me everything I needed to know.
The apartment itself I would say is nicer than the pictures provided.
The bed was very very comfy.
The building itself was very clean and gave a great sense of security.
For the first few days we were using the 90/91 bus route which was great for the central station area, but I would recommend using tram 12 for going uptown (Duomo area).
The breakfast goodies provided were a real treat.
5 stars all around - for this glamorous find.