Mauro and staff were thoughtful, helpful, and extremely accommodating.
From proactively reaching out to us almost a week before our stay, to being in touch with us throughout our arrival day, Mauro was communicative and we always felt we could call if we needed anything. We didn't because everything we could need was already there!
The bed is very comfortable, the apartment is spacious, with plenty of storage and all the needed housewares were there. Great shower in the bathroom, and the view from the windows to Piazza San Carlo was the icing on the cake. We'll stay here again, certainly!