Excellent visit to milan! We arrived early and needed to drop our luggage off and the host met us as soon as we arrived and let us drop our bags upstairs. When we had a question late at night (11pm) she responded immediately and was very helpful. The apartment was clean, spacious, and had a beautiful view. Everything was very walkable. The only problem we had was that the hot water did not last very long but it was not a huge Inconvenience and everything else we great. The stay was everything we could have hoped for.