Marco was very friendly and helpful in his communications before and during our stay. He greeted us at the airport shuttle bus stop and helped the luggage too. He explained where the key sights in Milan. He also messaged us during our stay to check everything was ok and to see if we needed anything. The flat itself is beautifully decorated and very clean. He also prepared beer, refreshment, snack and much more. I'd highly recommend staying at Marco's place.