The apartment was very cosy and extremely well connected by public transport. After having looked at it's location on a map I thought it was troublesome to reach, but I found quite the contrary - tram, bus and metro are right there and it is easy to go anywhere - the very heart of Milan or Fiera Rho.
We have not met Chiara in person, but she was always available via phone or email, easy to reach and keen to follow up that everything was fine.
I would definitely recommend the flat to anyone willing to see Milan. Thank you, Chiara & Luis!