Greta has been really reactive since the very first contact. Even though we arrived around 10 PM getting the keys has been extremely simple. The apartment is probably the finest AIRBNB so far. Spotless, nice furniture, superb bathroom and shower. We did not enjoy the apartment too much as we were early out and late in for work. What else to mention? Greta was reactive even late in the evening via sms to make sure we were all set in the apartment and offered any support if needed. Pity we didn't have time for a coffee...maybe next time. For sure next time in Milan will be @Greta's place! Thanks