Anna made my friend and I feel very welcomed! She waited patiently for us as we were a bit delayed in getting to the apartment. She does not live in the apartment so we had the place to ourselves. She was very accommodating, leaving us snacks, beverages (including a bottle of prosecco!), and fresh towels. It was her first time hosting, so there were two small kinks with the wifi not working initially and the bathtub not draining properly, but overall Anna was an great host and the location was wonderful, just a 10 minute walk to the Duomo!