Elena is a great host. She is very thoughtful and friendly and replies quickly. She gave us all the necessary information about the apartment, how to check-in and how to use some facilities. Besides she gave us lots of good suggestions about where to have lunch or what to see in the city. The apartment has everything we needed for a comfortable stay for a week: a heating system, a microwave oven, a washing machine, hot water, bread, tea, olive oil, cookies. The location is also good: not far from the underground (1-2 minutes walk).