Michele saved me from a last minute emergency. My booking at another Airbnb had to be canceled because of a broken water main pipe (and I was an hour from checking into that apartment). Thankfully, Michele was able to accommodate my last minute request and got me setup and checked in within a very short amount of time. Best of all, Michele's place was much nicer than the other I had booked previously! I felt like my misfortune was a real blessing in disguise. Michele's apartment was spacious, clean, had a Nespresso machine for coffee in the morning and had all the amenities I needed.
I worked with a colleague of his to check-in & check-out and the communication and process was one of the best I've ever experienced on airbnb. Don't second guess staying here, it was a great experience. Thanks Michele & Paola!