For check-in she was quick and timely, but we had issues with the water heater not working (had the shower on for an hour and a half and the water never got hot) and I never heard back from her. We ended up taking ice cold showers our entire stay. The shower looked like it hadn't been cleaned in months. Mold and mildew all over. Towels were clean but old and raggedy.
Host needs to emphasize that the 4th floor is actually more like a 6th floor based on American standards and there is absolutely no elevator. I would have booked elsewhere if that information was clearly provided since I was carrying lots of wine from Tuscany. Also the bed was a foam over a bed frame, not an actual mattress, so keep that in mind. Got a better sleep on the couch than the bed. Host must clearly state that the street is extremely loud throughout the night. There are bars and clubs that blast music until 2-3am with drunken loudness until about 6am. There is no AC so if you want to sleep with the windows open it is impossible, even with ear plugs. I've stayed in the same area at another airbnb a few years back for a similar price range and it was amazing. Host really needs to step up cleanliness and a better description of the place and lower the nightly rate for it to be worth the value.