Very disappointed as I booked this overnight to take my mom and dad to visit the Duomo on the their 35th wedding anniversary. Dirty dishes in dishwasher, floors were dirty, bathroom drains did not drain and bathroom sinks one was broken the other did not drain. The air conditioning did not work and we had to sleep with the windows open as it was very hot and very, very noisy. We were not able to get any sleep. I am very sad and angry and expected the accommodations to be compensate to the price I paid.