Great apartment, very clean and great location but our experience was overshadowed by the worst welcoming I ever experienced. Due to a public transportation delay, we were late in 40 min to the check in. The moment we learn of the delay we called Ezio to notify him (30 min before our initial time). I apologized deeply but he was rude, mean, sending us angry masseges, and made it very clear our apology isn't expected. When we arrived he acted like a prison guerd not even saying hello. Opening the gate and letting us in with full distained. Like we committed a crime. This was humilating and pretty traumatic for a first impression of a city and it's people.