Bernardetta was really nice. She gave me detailed directions to find the best way to the Loft. The place was clean, spacious and overall like advertised. The location of the Loft is amazing although not directly in the center, close enough to reach all the sights by Metro/Tram in a few minutes, and because of that relatively quiet, perfect to relax a little after an hectic and eventfull day.
Overall I would definitely visit again should I come back to Milano sometime!