Andrea was great to communicate, I must have been really annoying because I needed to drop off my bags early and she let me know that while early drop off was not available she was able to allow early checkin at 2 pm. This allowed me to get to my scheduled tour on time thank god! The apartment is equipped with a washer and ironing board, there is a hot plate for cooking. We were able to toast our sandwiches. There was a coffee maker. Tv included Netflix which is rare. We weren’t stuck watching Italian tv. We stayed for one night and everything we needed was there. I wouldn’t call this a luxurious stay but it was clean spacious and served it’s purpose very well. Thank you.