Super friendly family, they cooked us dinner one night and offered us biscuits and milk for breakfasts We were a little disappointed wifi did not work in the room we stayed in. The location was perfect, two minute walk to train station and super easy to get around Milan. It was a little difficult to get into the building for check in because our phones did not work in Italy and the neighbor who was supposed to let us in did not understand who we were or what we needed