The place is central, not in a very nice area of Milan. It was on the third floor without lift, and the host was responsive, on time and very nice. However the place was dirty to say the least, it was mopped without being hoovered, the bathroom mat was covered in hair, and the floor looked like it hadn't been sweapt in weeks. I had to use the broom cause it was just that diagusting. The bathroom also didn't look freshly cleaned. The matress was in shambles, lumpy, bumpy and sinking in the middle, the soap in the bathroom was all water. But the cherry on the cake was the foul sewer smell from the bathroom! Even with the bathroom door closed I was awake at night for the smell of sewer. £25 cleaning fee is a joke, and the whole place is just a trap for poor turists to be taken advantage of. No love or attention has been put in the place.