We had a wonderful experience staying here. The bed was comfortable and the shower was hot, the two most important things for me! It's also very convenient - close to a grocery, atm, restaurants, and a green line metro stop which takes you to Cadorna, Milano centrale, and the Castello sforzesco stop. Loretta was fantastic and very available to answer all our questions. At night the street noise could be a bit loud, but if you close the windows you can't hear it. Elevator was a welcome perk. Would definitely recommend.