The location is perfect for a truly chic Milano ''experience''. The apt is cute though quite small, or smaller than expected. The only issue is the bathroom, a bit old school, too small and not very clean or practical: it simply doesn't give you the feeling of cleanliness and freshness......We experienced a few big problems (power outage and profuse leaks in the bathroom) which in part Laura promptly addressed , in part didn't really attempt to (the leak), and that was quite upsetting. She tried to do something so I would turn a blind eye on these problems (and not mention in the review, I suppose), offering a refund (which I never even hinted to request in the first place)of $58.33 (or something like that) accounting for the hours or minutes spent without power. This to be honest felt like an insult, because (A) you can't value on my behalf the time I spent in the darkness or without being able to work or watch tv; (B) if you think I suffered an uncomfortable situation in your apt, you either refund the whole day or the entire stay according to your own judgement. This ''tip'' felt awkward and offensive. It's like complaining to the waiter in a restaurant about a dead fly in your soup, and the manager offering a refund proportionate to the amount of soup occupied by the fly.