Great communication and a lovely welcome too! I chose this spot as it was within my budget and seemed like a great spot for getting around, and I was not disappointed — it’s modern and clean and located just a few steps away from the metro station (which takes about 10/15 mins to get you to the main places in Milan). It also has everything you need, such as towels, hairdryer, and really comfy clean bed etc. I saw a review saying to bring ear plugs if you’re a light sleeper, which I’d also recommend too (just because the building is old and so not super sound proof). I went with my husband but I would say that if you’re a woman travelling solo, perhaps pick somewhere more central (just because a lot of people hang out by the metro at night and it can be a bit intimidating). Overall, a fantastic find, amazing hosts, and we loved it :)