Mariangela was very nice and made our stay in Milan wonderful! She had complimentary bottles of water and a snack waiting for us in our room and also gave us access to the kitchen. The wifi worked extremely well and on our first night she told us of a restaurant near the flat named "Portobello" which ended up being my favorite restaurant so far. Both her and her boyfriend made our stay comfortable and gave us much privacy. The room and restroom were very clean and looked even better than the pictures. The location was fantastic; only a short metro ride to the center of town and also near the train station. The neighborhood felt safe and had many nearby restaurants and shops. She was also very flexible about our check-out time and spoke English well. If I'm ever lucky enough to visit Milan again I would love to stay here again!