Serena was just the perfect host! She was extremely helpful with everything from even before we arrive! She gave us information for everything from how to get to the house from the airport to even where we should go for food, coffee and drinks. She was always available on WhatsApp whenever we needed something. The house was extremely clean so lovely and the location was perfect as well! There is a tram stop 1 minute from the house that gets you right to the center of Milan. Serena also made sure that we are aware of the right times for food and coffee as well as the sights that we can visit. She was so lovely and kind and really seemed to want us to have the best experience. If we ever visit Milan again we will try and stay here again for sure!