I wouldn't stay here again, nor would I recommend. Milano was my last stay in Italy and unfortunately my only bad experience.
The host, unlike all of my other Italian hosts was not very personable, warm and very short in communication.
When we arrived to check-in to the apartment it was not clean. Dirty towels, dirty garbages, dirty dishes, laundry in machine, etc.
We only had two days in Milano, so after I emailed the host about the issues and didn't hear back (after an hour 1/2) we decided to go out and explore and not waste anymore of our limited time.
When we arrived back to the apartment around 6:30pm (still not hearing back from the host) there was a man attempting to get into the apartment. It was very scary! He didn't speak English, but after a few minutes he was able to communicate that he was there to clean.
We were really hoping the apartment would've already been cleaned because we really wanted to shower and get ready to go to dinner and not waste our time. Instead, we got to watch him clean and do laundry for an hour and a half - It definitely interrupted our plans and it was extremely uncomfortable!!!
I did hear from Nicola via a phone conversation and he was apologetic, but still didn't offer anything else. I know mistakes can happen and I completely understand. But a little better communication or some actions to rectify the mistakes would've went a long way. Like the waiving of the cleaning fee's would've been great...
With that said;
The apartment itself (once cleaned) was very nice. Very secure, away from tourist, but close to everything. The wifi was great, big bed and the washer and dryer was the best part!!!