My first airbnb experience and it was absolutely fabulous. Travelled on my own in Milan for 4 days and felt completely safe which was my main priority (solo woman traveler). Josy and her husband are very nice, humble and gracious couple. They did everything to make my stay comfortable and would give tips of what to do when the weather wasn't sunny.
In the room they have a booklet with information about: maps to locations, public transportation, shopping, etc. very helpful and handy.
The room is in great condition, very clean. i loved the cute little patio with its table and chairs, had a couple of chances to have morning coffee when the sun was out.
WiFi is great. Bed was comfortable, they even had a few food supplies stocked up, very thankful for that.
Will definitely come back when I come to Milan ...and I'll bring the husband next time with me too :)