I absolutely loved my stay here in Milan. The apartment is as described - in one word "charming". It felt authentic and lived in and had everything you could need. Roberto had it thoughtfully set up for us with clean towels, fresh fruit, water, coffee, etc. Roberto always responds quickly to messages and helped our lost luggage make it's way to the apartment! If you're looking for 5 star lodging with matching linens, thick mattresses and spotless cleaning, this is not for you. If you're looking for a safe place to call home, where you can cook your own meals, walk to the local market/park/downtown/congressi, hop a tram, or enjoy a night in, then you must arrange to stay here :)