During temperatures in the range of 38 degrees, we arrived to a flat that was stifling hot, with no AC on and no air circulation. The standing fan in the flat was broken. We contacted the hosts to request a replacement fan but were told one would not be provided. There was a small interior AC unit, which was not nearly powerful enough and took almost a full 24 hours to make any difference to the temperature of the flat. Though the AC eventually created a slightly cooler space in the lower level area, the loft – where the bed was – never cooled down and made sleep extremely uncomfortable, near impossible.
Although charged a cleaning fee for every day we stayed there, the flat was not particularly clean. We had to wash every dish and pot before use. There were clumps of dust and hair in the corners and along the walls. The washing machine was rusty and filthy. Unfortunately, as it had been advertised as part of the utilities available in our flat, we had planned to do a wash and it was necessary for us to use the machine. We spent an hour doing a deep clean before we were able to use it and even then, our clothes were left with a musty smell. The bed sheets, though clean, were stained and ill-fitting.
This could have been a great little flat to stay in. It was a decent size for two people and the location was reasonable. However, the state of the flat was sub-par and the lack of responsiveness to a reasonable request during a terrible heatwave was entirely unacceptable.
We would not stay at this flat, nor any other flat run by this host, again.