Nicola is helpful, friendly, responds quickly and pleasant to deal with.
In terms of the studio flat, it’s very close to Central Station (5min walk) which is a bonus! However the room is situated above a very busy road with trams and cars which is not very relaxing especially at night so if you’re travelling for business and planning to go to bed early you will be kept awake.
The room itself is spacious and nicely organised. It is very stylishly decorated. Great coffee machine with croissants ( nice touch!!). We especially loved the sitting area surrounded with books!
Bathroom is tiny and needs updating. It has a very large sink in the middle of it which takes almost half of the space. Shower is weak and not very good.
If you’re travelling in winter don’t forget to bring your slippers. The floor is freezing! It’s made of marble which could be lovely in a hot summer.
Not sure if we were unlucky but the neighbours next door watched tv very late at night every night on a very high volume. It felt as if we were together in the same room.
Overall it was an ok experience.