Our experience in Milan was awesome! Andrea was an exceptional host who was both very responsive to every question leading up to our stay and very flexible with check in (as our train arrived after check -in), and met us at the apartment himself. He showed us around the apartment, how to use the thermostat, and provided great dining and super market recommendations! He was also able to answer many of our general questions about Milan and how to get around, and provided us with numerous books about the city! Andrea was super responsive to our questions after our check in as well, and was flexible about our check out due to a later than expected flight! The apartment itself was beautiful, large and airy, exactly matched the photos, and is big enough for 5! We would definitely recommend this apartment and Andrea as a host to anyone!