The house was did not look like the pictures…. IT WAS BETTER. It looks way bigger and beautiful in person! Andrea was lovely and very understanding! Clear instructions on everything! My one complaint is not about the home but rather the neighborhood. It was a bit quiet and stale. Despite being walkable, it is not something I would recommend if you want a more bustling area. The restaurants around were extremely delicious and transportation (train) from MXP to the bnb was about a 7 min walk. (side note : needs more blankets on bed, a bit chilly at times) All in all wonderful stay! great host! BEAUTIFUL HOME!