This apartment is clean, roomy and comfortable. We appreciated the stylish décor and amenities. Communication was accurate and speedy. Patrizia's colleague Steve met us as our taxi arrived and showed us around the apartment. He also checked in during our stay and arranged for taxis to the train station and airport, which was very helpful. The location was just a few blocks from the Duomo and very close to metro and tram stops, which made it easy to get around Milan. The only downside was the timing of our trip in August, which couldn't be helped. Many businesses are closed, including the galleria shops and restaurants directly downstairs from the apartment. Overall, a great stay in a lovely apartment!