The apartment is nice, new and clean. The property management company is unfamiliar with the details of the apartment, but they communicated about problems and tried to resolve the issues. They manage hundreds of properties. I was given a set of seven keys, with two locks on the apartment door. It was a trial and error process, especially as the correct key didn’t go in easily and it was unclear which lock or locks were required. The thermostat for the AC was very unclear, and the the management sent a person out who tried to resolve this, but was uninformed about the thermostat as well. They were nice and responsive, but could improve their instructions.