We booked the room 3 hours before we arrived, and Graziano was helpful to host us very quickly.

The location is super convenient, pretty closed to historic center, and there are lots of transports.
The room is tiny but clean, everything we needed was prepared, so considerate.

We checked out late that appoined, but Graziano just reminded us in a very polite way and told us not to be in hurry if we were not reay. We felt so sorry for that.

We just stayed for a night so did not communicate much with Graziano, what a great pity! However, we could feel Graziano is a friendly, nice and helpful person by many details.

Wish to be back to stay here when I come to Milan next time.
Highly Recommended!