Overall a very good experience staying at Roberta's apartment. The location was very convenient with a tram route 50 metres away (15 mins to centre of town) and a shopping centre (with a Vodafone to get a local sim card and a supermarket) less than 1 km away. The checking in and out process was facilitated very nicely by Andrea who even helped with our bags and calling a taxi. The beds were very comfortable, the bedrooms big and the bathroom was clean and modern. The apartment complex was a bit noisy in the evenings but quieted down for a peaceful night sleep. The apartment is up on the 3rd floor with no elevator but this was as advertised and only a hassle when carrying luggage. When we had a minor problem with the hot water Roberta and Andrea fixed it straight away. A very positive start to our holiday. Can definitely recommend.