My stay at Francesco's was a sort of emergency booking, after things went wrong in every conceivable way for my wife at Malpensa airport and we needed an urgent place to crash for the night. We were lucky that there was a vacancy at Francesco's so late in the day. The place looks exactly as advertised, but Francesco's kindness is what really mattered to me. His English may not be right up there with the best in the league, but his friendliness and readiness to help easily bridge any communication gap. If I ever return to Milano to just visit the city, Francesco's will be the first spot to look at. Thank you very much, once again.