I am airbnb host by myself for 5 apartments for almost 2 years. This trip to Milan was very educational for me. I understood what is the essence of the airbnb hosting - it is not the nice apartment - but the feeling of being welcomed. Let me share a few thoughts on Francesco's place: It was very well located for those who doesn't want to be far from the central station. It was newly renovated, with good taste and had almost everything you need for the short stay. First weird thing that we encountered was the extra charges for the late check in or check out. We stayed in the apartment for less then 12 hours... we had to arrive before 9 but our train was delayed. I tried to communicate with the host and ask if he could forgive us 15-30 min that we would be late - but he didn't responded on that. When we arrived, the guy who was checking us in charged us anyway for 20 EUR. Second weird thing was, when I asked host - may be we could at least leave our luggage for 3 hours after the check out - but response was - "leave them on the station". I explained him - that we will be charged there and may be he could do us a favour - response was - "leave the key on the table and check out on time". Third wired thing was in the kitchen - we couldn't use mugs - because they were all dirty. We tried to use the stove but discovered that his stove and his pans are not compatible - stove was inductive and pan was not. Technically he didn't do anything wrong .. But overall feeling was that this person doesn't care for his guests. And although apartment was the freshest and nicest that I have ever seen - our experience was far from good. When we left the place instead of warm good bye we got a message asking if it was us who destroyed the inner part of the wardrobe. We stayed there such a short time that didn't even unpack out luggage and we certainly didn't use it. I recommend Francesco to care more for guest's experience rather then treating them as an objects of earning money.