Simone was super helpful and patient in coordinating for us to get to the apartment. We were on a tight schedule coming down from Munich that morning and it was raining quite a bit. Simone stayed on the the phone with us a few times making sure we knew where to go for the keys. The large studio apartment was charming and super central in Milan with a cool city view of an intersection from the 3rd floor. The location is within walking distance to lots of great restaurants and cafes as well as the Duomo and Castello Sforzesco. Only things I really would have appreciated would be a shower curtain and the inclusion of wifi as that always helps with day planning and getting around.