It can a very good experience but unfortunately not this time- ignored for couple of times with replying to my questions, we also get unwashed towels and furniture, and the best of all- missing cups- we booked the apartment for 4 persons and had only 2 cups, after asking for additional cups and clean towels- we get synthetic towels and no cups 🤷🏻‍♀️ I have something to compare the stay with, and that was not the best, unfortunately. For 2- apartment is ok, for 4- too small and crowded. But communication with guests has to be improved. Hopefully it occurred only once and with me, but I regret to spend the money on this stay.