Pablo and the lady who handled our check-in were both very accommodating! Our train from Venice to Milan was delayed two hours and we weren't able to get to the apartment until 10:30pm. Pablo was great with staying in contact with me and was accommodating even though we were extremely late. The location is close to Milano Centrale, and it was extremely easy to find. The apartment was warm as there was no air conditioning, but the fans helped keep it cool. The layout was very nice and open, and the maps provided were helpful. Thank you Pablo!