Guliana and Stefano were most welcoming, sent messages asking when we would like to drop in, let us in early (at 10am) and provided us with a lot of helpful information. There are booklets and a personal file in the beautiful apartment. Basic supply was provided as well, like soap and shampoo, coffee, even noodles! The rooms are really cute, we loved the location (canals, restaurants, a bookshop etc., but not too posh, and near to the metro station). Kitchen, bathroom, and bedroom were neat and sweet. Our hosts sent us one message warning us to close the windows one night before street cleaning would come early in the morning (and yes, it was noisy!), and another one asking when we would like to check out, so that we did not have to thing of anything. We could leave our baggage in the apartment on the day of departure, so that we had like tow full days without carrying stuff around thanks to them. It was the most friendly and perfect way of being a host that we could think of.