The apartment looks exactly like described on the site: spotlessly clean and with a well equipped kitchen. WiFi was OK. The only thing we didn't like was the fact that the sofa bed was a little bit hard and has got obstructive folding mechanism that makes difficult to sit on the edge. Check in process went smoothly: we haven't met Pablo, but his mother was waiting for us in the apartment as agreed and has given us all necessary explanations. Two Carrefour supermarkets (open till 21) are at a 15 minutes walk away from the apartment. Although the nearest metro station Sondrio is a 10-15 minutes walk away, if you have got bulky baggage equipped with wheels, perhaps it's a better idea to reach Milano Centrale train station on foot (20-25 minutes).