We didnt actually end up staying here but I decided to give a good review anyway. On the day we arrived, the host told us the air con had just broken down with the previous guests and they had big fans, but my family cant sleep unless temperature is pretty cool, so rather than risk it, I cancelled the stay. The host gave us a full refund.
Up to the trip, we had been contacted to provide our details for check in before, the host made special arrangements for us to check in early as we arrived on an early morning flight and the previous guests were leaving earlier. The overall communication was smooth and prompt. I believe the stay would have been nice if it had gone ahead with a working air con.