We stayed at Claudia’s place for 5 nights and found it to be large for two people and in a great location.
Claudia was initially very responsive and helped us to get passes to a local gym after it turned out her apartment didn’t have the gym that was advertised on the listing. We really appreciated that.
The apartment itself is seemingly run as a business, using an online portal to self check in, and unfortunately hasn’t been given the TLC of many other Italian Airbnb’s we’ve stayed in.
Appliances in the kitchen are basic and the coffee pot was missing a handle. Surfaces felt a bit sticky and dishcloths and sponges were not clean. We bought our own and left them for the next guests.
The bathroom had no toilet paper when we checked in and the washing machine broke when we tried to use it for the first time. Said (Claudia’s partner), visited the apartment to check while we were out (I had messaged him to say we were out but it was ok for him to go and check it out) but apparently turned up without a key and never returned. Neither Claudia nor Said bothered to message us or try to resolve the problem after that, so we left their apartment with cases full of dirty laundry. Not a pleasant end to our stay or start to our next one.
Getting to sleep was an issue as Claudia’s upstairs neighbour was seemingly very sociable late at night from 10pm to 1 or 2 am: scraping chairs along the floor, talking loudly (shouting angrily for about an hour on one night) and having his guests apparently walk around in lead boots. When we asked Claudia if she could do anything about it her response was that no one had complained about it before. While that may be the case, it wasn’t what we expected from our host.
In summary, Claudia’s place was well located but it’s hard to recommend with the current issues.