Laura's flat is very nice, exactly as you can see in the images. It is clean and has everything you need in it. There are enough pillos and covers, the cupboards had a lot of space for clothes and storage, the bathroom had soap and also shampoo and things required for the shower and the kitchen area is fully equipped. The flat is in a nice area with lots of restaurants, ice cream parlors, etc. - really nice. The flat also feels safe as there are several doors and gates that you can lock. Laura waited for us a little until we found a parking space, which is a bit difficult to find in Milan, and also guided us by telephone telling us which areas are for residents (yellow) and which ones can be used with a parking ticket (the blue ones), and which ones are free (white). So this was really helpful. She gave us the keys, told us everything that we needed to know about the flat, had a packag of cookies, coffee pods, tea and milk prepared, which was really nice, and told us that we could call anytime as she is not far from the flat. Overall, a very nice experience. We can recommend the flat.