This was my first airb&b experience, and it was very good. The room was exactly as you see in the pictures , everything was clean, Giovanna helped us in everything we need. We arrive by metro to Milan, it was raining so it was difficult to reach the flat, we took a taxi that leaved us in the front of the door. Giovanna's daughter was waiting us, and showed us the room and even gave us coffee. We spend a great time in Milan, Giovanna was a great host, very helpful! I would highly recommend to stay with her, the apartment is 5 min walk to everything you want to see in Milan. Thank you Giovanna!