Susanna is a very warm and generous host. Our arrival was delayed but we were able to communicate with Susanna the whole time and she was waiting for us when we arrived. The apartment is very cosy with everything you could want. It is in a very good location being about a 10-15 minutes walk to the Duomo and very close to tram and metro stops. There was some noise from the bar opposite. Overall, we enjoyed our stay at Susanna's place.