The hosts were contactable when there was some building work in the building and we wanted to query it. The place itself was an ideal location between city centre and train station. It was all we needed for two nights sleep and to see Milan. I’d advise if you are not agile on your feet, perhaps do not stay because of the staircase to the bed without a hand rail. We had no problems at all, but if you’re a little older or unable, perhaps you might.