We are very thankfull to Luca for his flexibility and kindness, as our flight were delayed for 5 hours and we arrived to Milan just before 2 a.m.... he organized to leave us the key in the bar. And we had no problem with it. Even when we all tired finally entered the appartment we were pleasantly surprised by Luca! The appartment was also very cosy and in good location. We would highly recomend it! Thank You, Luca :)