Terrible experience. Mentioning the reasons below;
1) instructions for check in haven’t been provided on time. We were obliged to stay at a hotel for the first night because we couldn’t enter the apartment,
2) apartment was dirty,
3) bed sheets and quilt cover were dirty,
4) a lot of mosquitos in bedroom area,
5) head shower was broken,
6) sofa bed was broken,
7) NO wifi (!),
8) air condition compressor is located in a wardrobe inside the apartment and is TOO loud during day and night,
9) the reality has nothing to do with the attractive photos online,
10) poor communication with Hemeras agents. Our messages in WhatsApp rarely had response,
11) location is fine
As first time tourists in Milan City, we left very disappointed about the staying. Apart of it, Milan City is a very beautiful and welcoming destination.