We booked based on great reviews and this place did not disappoint. Lovely building in a great location - 2 minute walk to the Duomo with many shops and restaurants close by. The apartment was very clean and quiet, and was a really lovely place to call home for three days. Cristiana could not have been more helpful and responsive. She was waiting for us when we arrived and even had a bottle of wine for us - nice touch. She offered many recommendations and had clearly mapped out instructions for everything. We had no issues whatsoever - everything was as advertised and we loved it. I highly recommend this spot!