Zali (Paolo) is a wonderful and attentive host. I was traveling with my family, including my grandmother, and he was so kind and accommodating when checkout went a little slower than planned. It is clear that he loves Milan, and is very knowledgeable about his city. Great recommendations and easy to communicate with. My only regret is not staying longer! Will definitely recommend to others and would be happy to stay again on my next visit to Milan. 🙂