Richard and Louisa's place is absolutely fantastic! They are wonderful people with big heart! I felt extremely welcomed in there home. Richard and Louisa made my stay in Milan a 5 star experience! They are generous, helpful, and caring. Communication was clear and timely. My flight arrived earlier than my room would be ready, but they were very flexible in letting me drop my bags off and get the keys. Had great advice on sights /museums /places to see. Outside of the touristy areas but close to public transportation that takes you right to the main sights in Milan.