Patrick was amazing in helping us settle into Milan. He picked us up from the airport free of charge and drove us to the AirBnB which was super clean and in a great location. Patrick was always available if we had a question or problem and replied really quickly. We felt safe at all times and the location is on a busy enough street to feel central and safe when walking at nighttime. I hope everyone who stays there in future will have as great of an experience as we had!