Lello is very flexible and patient with times, be it check-in or check-out. He was even waiting for me while walking his dog in the little park in front of the house. There is a bigger park 3min away for a morning jog. The house is very well located 15min away by electric bus from the centrale statione. The room had a lot of stuff stored in it but still was confortable, wifi is flawless, the bathroom is so close to the room it almost feels like a private one. Lello prepared everything towels soap shampoo and everything was nice and clean. Communication can be difficult as he doesnt speak much english, but he does speak spanish, and italian of course. Over the app communication is totally hassle free and he replies almost instantly every time. He is also very discrete, leaving you to your own business if thats your preference.