Everything about the apartment, it's location and interior was absolutely amazing and stunning. If you are a big family and you need a clean, luxurious apartment on a budget in the heart of Milan, then this is definitely your place. However, I have a couple of tips and feedback to Mario for the future:
-make a contact free check-in option, with a drop-in/drop-out keys option so people can freely check in if they are late
-offer some kind of breakfast
-allow tenants to control the panel with most of the cool apartment functions / better guide on how to use everything inside.
Thank you very much for your kindness, Mauro