The apartment was great. Very spacious, well decorated with fabulous art, and felt comfortable with all the necessary amenities. Nathan was very accommodating on our early check-in, allowing us to put our luggage away when we arrived in Milan. Whenever we had questions or needed anything he was quick to respond and meet our needs. The apartment is wheelchair accessible with a large open bathroom. However, the commode is very high off the ground and a little uncomfortable. The area of Isola around the apartment is a great location with grocery markets, dry cleaners, restaurants and bars all within one block. It felt very safe and was very quite. A great place to stay in Milan. The building had an elevator which was very convenient since the apartment is on the 6th floor, which meant the balcony had a great view.