Greta's place was nice and in a convenient location for touring Milan. Our flight was delayed which caused us to miss our connection and lose a day in Milan. While Greta didn't accept our reservation change, she was gracious enough to find a location to store the key so we could pick it up on our way to the apartment instead of having to pay someone to meet us there with it. The AC isn't powerful so keep that in mind but the bathroom was really nice!