Luca takes cares our arrival in Milan is perfect. Good advise on bus connection, metro-lines and good guidance in restaurants and touristic attractions. Department is very clean and all utilities functioning. Welcome chips and drink. Kitchen content 100% fullfilling our wishes. Bedrooms and bedlinnen taken care of as requested. Bathroom equipment for showering and drying taken care of. Map of city available in apartment. Good english explanation of all we wanted to know. Helpfull and we were allowed to stay some hours extra to meet our late evening flight. Supermarket very near to get warm bread in the morning. Overall a perfect solution for our family flying in from all over Europe and experience a very nice modern city of design. Wifi excellent.