The location of this apartment is great! I was looking for a place close to my family so that I could easily go back and forth. The check in process wasn't ideal - you have to go to the center of Milan to pick up the keys on the day of check in. They were very kind and agreed to meet me at apartment the day of check in, but I had to pay 20 euro. When we arrived, the cleaning lady was still there as supposedly the guests before us trashed the place and it took longer than usual to get back in tact. The apartment was cute and had most of the things you would need, although overall I was disappointed with the experience. The dresser in the bedroom was broken (from the previous guests) so we had no where to put our clothes. The shades in the bedroom were also broken (supposedly from previous guests). The espresso maker didn't work (I need my coffee in morning!) and when I messaged them to let them know it didn't seem fair that I paid full price for an apartment that was trashed by the previous guests and not brought back to the standards of the photo, my issue wasn't really addressed.