The apartment was clean and big, 2 big rooms and bathrooms ideal for a family if 5, the aircon don’t work it will not turn on but he provided is a fan that we can use especially the warm summer in Milan, shower can be improve a bit because we have to fight that hard eveytime we do shower all water are coming out the floor and it can be slipery, we are a little bit dissapointed since we don’t see the host since day one maybe its not necessary but we will appreciate it more if the host was able to give his time to greet us though he is very responsive on our questions through chat