Lucia's apartment is so charming and stylish. It had everything we needed for our stay and it was super clean. We were very happy with the location and our overall experience at this Airbnb. Lucia is extremely kind and flexible. There was a bit of a delay (on our end) with our check-in and Lucia was understanding and helpful throughout it all. She is an excellent communicator and a wonderful, caring host. Our only challenge with this apartment is the difficulty getting in and out of the lofted bed, and the shower is a wee bit small. That said, there is another bed option for sleeping, and we would recommend that for anyone who is concerned with accessing the loft. Overall, we truly enjoyed our stay here and we hope to return again next time we visit Milan!