The stay started off a bit rocky but was good in the end. We arrived and by mistake the apartment had not been fully cleaned (laundry was unfinished and beds were not made). However Barbara and Elena were very quick to fix the issue and sent the cleaning person straight away and the laundry was done within an hour or two. These things happen, not a huge deal. The rest of the stay went smoothly, Brera really is the best neighborhood in Milan in my opinion. Great location, only downside was the 3 flights of stairs to get up to the apartment. Air conditioning worked very well the whole time. 4 people stayed comfortably.