I was in Milan with a group of friends of mine and since we were such big group of people we booked 2 flats for that occasion. Despite for this reason I was not a guest of Richard and I did not meet him in person, my friends described him as a very cool guy, a friendly and kind one always attentive at all their possible needs.
The flat was amazing, super organized and extremely cleaned!
If I come back in Milan I will contact him, no doubt about it!

Chiara