We had a lovely stay in Milan. The apartment looks exactly the same as on the pictures, and was ideally located in a quiet street, yet a 1min walk to busy shopping streets and 10mins by foot to the Duomo. The keyholders were very reactive and accommodating. The only slight inconvenient was that the bathroom blinds were stuck and would not go down, which was a bit annoying for privacy, but that's something that can easily be fixed. We definitely recommend this apartment and would love to stay again!