Caroline was the most wonderful host. She communicated well and was so helpful when we were in Milan, even calling a taxi for us for our trip to the airport. She was also very accommodating by allowing us to check in early. The apartment is nice but is showing some signs of wear that a paint job could take care of. The bathroom was small but functional for two nights and the bed was comfortable. It was also very quiet at night even including the night there was a huge outdoor concert. During our trip we stayed in the heart of other city centers including Rome and Florence and really liked it, but we didn’t like staying centrally in Milan because we didn’t always feel safe in the night time when we returned to the apartment. While we were there the street the apartment is on seemed to be where the bicycle food delivery people hung out while they waited for orders at night so you had to weave your way through them to get to the door. There also seemed to be people just hanging out on the sidewalk at night. Overall it was a really good stay though!