Pablo's place is a great apartment. Located in a historic building, with lots of sunlight and easy access to the train station and metro. The apartment itself is exactly as advertised. We checked in on Christmas Day, and Paolo sent an associate to meet us. I texted her ahead of time to tell her that our train was delayed, but when we arrived I found that she did not speak English (totally not a requirement, but would have been nice to know for communication purposes) and was very eager to leave, as she had been waiting. After she showed us around the apartment and left, we realized that it was Christmas Day, all the shops were closed (and closed on the 26th as well) and we only had a half roll of toilet paper for 4 people in the whole apartment. We also did not get clear directions on what to do with the keys when we checked out, and we were not able to get in touch with the host to ask. Overall, the apartment itself is great. The communications and procedures could be a little clearer though.