Absolute terrible experience! First we were supposed to retrieve the key from a bike behind a gated parking lot which we could not access due to construction so we had to wait around for some to open the gate. Later we accidentally locked ourselves out because we were only provided with one key and were not warned about the doors automatically locking. The only solution they gave us was hiring a 300€ locksmith or wait 12hrs till the next day. So we were stuck sleeping on the street and they still came late the next day. Not only that but their set of rules were absolutely ridiculous, if you don’t do everything correctly in regards to the towels, keys, garbage, air conditioning they will charge you more! Will never come back.