Very clean and spacious apartment. It took like 10-15 mins walk to the city centre which we didn't need much since we had stores, bars and cafes all around. So we didn't actually need to take any tram or tube. The flat itself is really neat and beautiful and has its character in a historic area in Milan.
It contained all necessary detergents including washing powder, shampoo and dishwashing liquid. Even though there were some issues with the internet, the staff was very helpful, answered immediately and tried to make the situation as comfortable as possible for us. After that, the internet worked very quickly which is great for everyone who wants to do home office in the flat. At last, the piano needs special attention. It was so much fun to play on it, sounds very good and even has the function to reduce the volume in case you play very badly or in the middle of the night.