First of all, the location was great, close to the tram and 10 minutes away from the metro station. Plus, it's in a really nice neighbourhood that is safe and close to the city center. Gian Giacomo was extremely kind and showed me everything about the room. The room itself was clean, tidy, and had everything a traveller would want: clean set of towels, hairdryer, ventilator, kitchen tools, and the list goes on. Overall, this was a great experience, and I recommend this apartment to anyone traveling to Milan, especially for the price ;)