Marcella was great. She was very accommodating with check in/ check out and provided some delicious restaurant recommendations. Very easy to reach and willing to help. The apartment was neat and comfortable. By far the best part was the location- a 10 minute walk from the Duomo (center of town) and 15 min to Navigli (one of the best neighborhoods to drink in). Very close to subway stops and overall very convenient.

The hot water heater for the shower is small. It's fine for 1 person, but I doubt 2 people could take successive showers. The apartment is on the first floor so it's a little noisy in the morning with people coming in and out- wasn't much of a problem for me, but might bother a light sleeper.

Overall, though, comfortable apartment and unbeatable location- I'd highly recommend it.