Simone used a key drop off service to allow us to pick up the keys whenever, which was convenient. We couldn't get the wifi to work (or it was just extremely slow) and the AC wasn't working and many light bulbs were burnt out. Our expectations were set pretty high from the beautiful photos, but the apartment turned out to be much darker and dingier than we were anticipating. The location was fantastic for traveling, though: it's walking distance to the Gibaldi train station and to some pretty fun parts of the city.