Martina is very helpfull, but to me it was very annoying I had to deal with her friend Bruno who threatened me to pay for his taxi (€40) because i was 20 mins late. My flight was late, and I did send him a message more than an hour before the actual arrival time. I am a woman and travelling on my own, in a strange city. Which left me in a very uncertain situation on my own in the night of Milano.
Martina was helpfull though and gave me a nice tip about an exhibition.