The worst experience of my life. We arrived at the Airbnb at 4 am in the morning and there were no keys in the safety box outside the venue as promised. We called Michele multiple times to inform him and he didn’t reply. We couldn’t get into the Airbnb so we had to buy a room at a nearby hostel because we were so desperate to sleep. Michele finally called in the morning and agreed to give us a refund but he ended up not giving me back the full amount anyway. If I can rate I would rate the experience a 0.