positive points:
-very good location, near Centrale and subway station Loreto.
- apartment nicely done with charm. very functional kitchen
negative points:
wasted 1.5 hours at checking because they keys were missing. The different versions I got from the lady on the phone and the person who did the check-in as to why that was made me suspicious.
-host company correct, but not very communicative nor apologetic, didn't bother getting back to me after I asked for a commercial gesture for the lost time and inconvenience
- the building isn't very nice (not the apartment itself
-expensive, I think I over-paid considering the disappointing check-in experience and compared to the quality of the other BnBs I've stayed at in Milan for the same price in the past.