There was a technical issue with our booking that was stopping the payment going through. Sonia and Marco were so helpful and patient whilst Airbnb took their time resolving the issue. Then our train was late and none of our SIMS worked which delayed us even further. Again Sonia and Marco were so helpful, patient, gracious and understanding. The apartment is beautiful. So spacious and grand with its parquetry floors and chandeliers. There were five of us - two couples and a teenager - and we had plenty of room. The apartment is a 5 min walk from central station and a couple of minutes from a metro station. There are shops and restaurants nearby. Il Tavolino is a fantastic Italian restaurant 800 meters from the apartment with fabulous food and service. The apartment had everything you could need. Sonia and Marco live in the same block so are nearby and very helpful if you have any questions. I felt like I was in the penthouse suite of a hotel. I would love to stay again when back in beautiful Milan.