I cannot say enough about Letizia and her beautiful place. She went above and beyond to help us check in, talk us through questions about directions and even provided eggs and fruit as we were arriving late. Her place was beautiful. The balcony was amazing. The location was superb. 5-10 minute walk from the train station, coffee shops and grocery market right around the corner. We will definitely refer anyone visiting Milan and this will be our place of choice when we return.