Our stay at Andrea’s place was overall pleasant. The apartment is very clean, room was very nice and Andrea as a host was very helpful in way of giving us tips what is the best place to visit. We had a small private hallway, our own bathroom and bedroom. He left us some snacks, tea bags and even headphones. We had a great time.
We however had a misunderstanding. As the weather in Milan was pretty shitty that weekend we spent most of the evenings and mornings inside and took several baths. In our private bathroom on the edge of a bath we found 4 bath balls. As there were no personal belongings of anyone in the bathroom we for sure thought they were meant for us to be used. After we checked out Andrea angrily texted us that we were not supposed to use them and that they were only meant for decoration, one week later he filed a request with Airbnb asking for 20 Euros as compensation for using the bath balls. It makes no sense to decorate the edge of a bath with bath balls as they react with water and steam. Anyway we apologized and we will pay the money as after all we did use them.
Overall we were happy with the service he provided, but the misunderstanding made the whole experience less enjoyable.