Fair place at this price point. Photos are true & accurate, but do not capture all the awkward architectural features. (Clearly the photographer got all the best angles!) Below are specific observations.
Location: Cannot be beat. Seriously. You couldn't be closer to Duomo, Galleria Vittorio Emanuele II, minutes from Teatro Alla Scala, & easy stroll to the Sforza castle. We took the train/subway from the airport and made it here without any issues (M1 to Duomo stop). We never took a cab anywhere and everything we wanted to see and do was nearby. In this city, for this location the apartment really is great (but do keep reading for some possible explanations as too why it's such a bargain).
Instructions: Host provides very clear check in directions and helpful instructions for things like shower hot water (which we needed, as the hot water heater switch was turned off).
WiFi: Terrible. At most 2 bars. Often too low to ever detect the network. Connection, when it does happen, is fleeting at best. Impossible to stay connected long enough to book tickets/reservations. Thrown of work calls repeatedly (Using both MS Teams & WebEx). Do NOT expect to do any business or traveling planning using this WiFi. This apartment is the furthest from the modem, but there are technical solutions (repeaters, signal extenders, mesh networks, etc) to address that that should be considered before this apartment is advertised as having WiFi.
Ceilings: Main bedroom and bath have more than adequate ceiling heights, but second BR and living/kitchen space follow the roof line and are awkwardly angled for tall people (we're 5'8" & 6'). This is accurate in the photos provided; however, the all white walls/ceiling and lack of humans for scale diminishes the appearance of this feature. Once inside the space, one realizes how limiting that truly is. Prepare to bang your head, tall people.
Narrow: It's a tight space, even by NYC standards. The doorways to each BR & the bath are very narrow, the shower is so teeny as to make it hard to wash your hair (point your elbows to the corners if you want to have any hope of doing this) and impossible if you drop anything (must open the door to bend over). Must be flexible/well balanced to wash your own feet & lower legs.... (this is very odd design decision, as there is ample space for double the shower size in the bathroom!) No other way to say it: claustrophobic and/or "supersize" people may want to reconsider this booking.
Mattress: good level of firmness & comfortable.
Linens/towels: What one should realistically expect at this price for this location. They are clean and white. The towels are a good size but basic. But the bedlinens are very thin and very very basic. We stayed in June and there was ONLY a thin sheet on the bed - no blanket/duvet, which was uncomfortable for us (esp since we could not turn off/adjust AC).
Many steps: The elevator to the 5th floor is great - but expect another flight of stairs to get to the apartment (this is disclosed in the description). Once you're on the right floor, there are some awkward 1 step up/downs both in the hallway to the apt and into each room within the apartment. Some are full steps, some are some fractions of a step, making it tricky. Beware jet-lagged, clumsy and/or tipsy people: these floor level changes need your attention! People with mobility issues may find it challenging, even with the elevator.
Interior doors: Just FYI that there are sort of thin plastic accordion style "doors" to each BR & bath, which offer no sound proofing. (Presumably this is because the doorways are too narrow for standard doors...)
Kitchenette: basics dishes/pots/pans/utensils are provided, along with sponge and dishtowel, but no dish soap. One nespresso pod per person per day is provided.