The communication started out very prompt and clear which is always a great sign and Thomas was very accommodating of my check-in and check-out times.

I had a few issues during my stay however: -
One being that the people from next door had access to the apartment as the bathroom is a shared bathroom. I wasn't made aware of this and found out the hard way when I found some people wandering around the apartment when I returned from shopping. I immediately spoke to Thomas about this and he locked the internal door - but only after I insisted it be locked. If you are planning a stay here I would suggest you discuss with Thomas who will be having access to the apartment before you book - I did not know that it was a shared toilet where people need to walk through the entire apartment to get to the toilet and had left my personal belongings (laptop, passport, etc) unsecured inside the apartment whilst I was out.

The other issue is that the bathroom is very small. Ordinarily not a problem but the shower is over the toilet so you need to plan your toilet trips so that they always occur before your shower, otherwise if you shower then someone wants to use the toilet the toilet needs to be cleaned and dried before it can be used.

Aside from the issues that I had, the apartment is well appointed, quite, cozy and well located to the metro and trams. The big double bed is fantastic and very comfortable.

The neighbourhood is lovely and it was quite nice to be a little outside the immediate centre of Milan - and also very close to the excellent shopping strip (Lima/Loretto).