A jewel in the heart of Milan! We had a great time. Before our arrival, both Carolina and her husband were quick to reply to our questions and requests. They suggested great places to eat that pleased all of us, including a 7 year old picky eater. We didn’t meet Carolina at arrival, but a very nice member of her staff, Kim, was there to show us around. The flat is in a perfect location, very close to the Duomo and metro station. Yes, it is a bit noisy, but you are in the heart of the city. This cannot be avoided and frankly didn’t bother us. Comfortable beds, amenities and everything we needed was available. We didn’t cook, apart from breakfast, but the kitchen is well equipped with pots and pans etc. There was enough space for all of us not to be on top of each other. For a family of 5 it is perfect. For 6 adults though, having only 1 bathroom may prove challenging. Easy self check out. All in all, an excellent place to stay in Milan. I highly recommend it.