Nino was very helpful in the brief 10min we met him during check in.
The place itself was really nice. Double rain showers, plenty of living space and even the sofa bed that I slept on was very comfortable. Nino also provided some packaged pastries which was nice. Location was great too, less than 10min walk to the train station. Lots of food nearby too. My only regret is staying for just one night.