Ricardo is an excellent host. We didn't get a chance to meet him but communication was incredibly swift and amiable. He was also very accommodating with the check in times. The apartment was very clean. It was very thoughtful of him and his neighbour (whom we picked up the key from) to ensure that the apartment was cosy and warm before we turned up. The apartment was very close to two metro stops (Line 1) and the Duomo is only a 12 minute ride away.