I've used Airbnb quite a bit, and Nic and his family have been the best hosts in my experience. Charming, friendly, welcoming, they go out of their way to make you feel cared for- preparing your breakfast setting the night before so that it's waiting for you when you wake up, making you coffee even when they're late and need to dash to work, I could go on and on. Just trust me, and book a room here- they love hosting people- and it shows. And the place is a great deal- the location is great (super close to public transportation) and my friend and I didn't have any problems covering most of Milan's highlights within two days!