Andrea was extremely helpful and available for all our needs throughout our trip. He iffrred to book us early morning taxis for airport transports, was helpful with getting around the city (maps, local recommendations, etc), and as very easy to get in contact with. there are fans provided when it is hot, and he was forthcoming with offering extra sheets, towels, and anything you need. The decor was really appealing and unique. Overall a really lovey stay in this apartment!