Marcella was absolutely amazing. She responded within minutes to my original message despite the 6 hr time difference. She was responsive and warm and incredibly accommodating. We arrived in Milan after 12+ hours of traveling from the US at around 9:30 am and allowed us to drop our luggage off in the apartment immediately upon arrival even though the room wasn’t ready and check-in wasn’t until 1 or 2. After dropping off our luggage we were able
To explore the city with much more freedom. The apartment is within walking distance of the duomo/city center which was utterly amazing. The large balcony and windows made for a perfect lazy breakfast before having to pack up and head to our next destination. My only regret was having to leave