Barbara provided detailed instructions on how to get to the apartment. Barbara's husband met us outside of the apartment and was very friendly and welcoming even though we took a bit longer than expected to navigate our way out of the Milan central train station to the apartment. The elevator is tiny compared to American standards but not an issue for us we just had to take it separately. They provided a bottle of water and some Melba toast and jam for breakfast which was very welcoming. There was also tea bags and a dolce gusto coffee machine available but there were 3 coffee pods for the 4 of us. The air conditioning in living room and ceiling fan in bedroom were great. The bed and pull out couch were both very comfortable. The only thing lacking for us was no wifi which we knew beforehand. Overall a great experience.