We had a great time in Milano with my friends. The appartment was great, really clean and good location between tram 3 and 15. You can access easliy the center ( Duomo) and party area ( Navigli). Chiara answers fastly and nicely allowed us to come earlier. It was really easy to get the keys thanks to her father. The only bad thing is the small extra foldable bed. It was really uncomfortable :( I will recommend the place only for 5 adults or 6 with kids. But all the rest was good. Grazie Chiara.