The room is charming and comfortable and the location is very close to the Castle (and amazing coffee!) but it was truly Marco and his family that made the biggest impact on my stay. Marco had wonderful suggestions and was very communicative before and during the trip and he and his family are so kind and genuine. I'm normally very shy but when talking with them I felt like I was talking to friends. I'm very grateful to have stayed here and absolutely recommend staying here when you are in Milan!