I am left with a very bitter taste after this stay. The property was in the location suggested and the access to the property was acceptable.
The place looked like an Ikea showroom. Everything was new and clean. Unfortunately, much like an Ikea showroom very little worked. The boiler was not turned on so there was no hot water. The cooker, microwave, and hob did not have an electrical supply so we were unable to prepare food. The fridge was off on our arrival so we were unable to store chilled food.
Communication was very slow and outside of the time standard they suggested. The content of the communication was also inappropriate - they asked me to address the electrical connection of the kitchen items (I plugged the fridge and boiler in). The response following an electrician visit was not true - they alleged that the appliances were unplugged but this is not correct and I have photographic evidence of this.
The description of the apartment is not accurate. There is no dedicated work space (unless you count the kitchen table). They do not say that the apartment does not have a seating area, or lounge, apart from the kitchen table or the beds.
Despite the difficulties encountered during this stay they landlords still messaged me to ask for a high rating, suggesting that a 4 would be low for them given their performance. Unfortunately, past performance doesn’t necessarily indicate future performance as demonstrated by our difficulties. I have scored them as accurately as I feel I can and hope that they address their deficiencies for future guests.