Caroline was very attentive, even sending a video on how to self check-in, having the ac on when we arrived, and having the sofa bed made since there were 3 of us. The air conditioning and wifi both worked great. We didn't hear any street noise. It was great to be so close to the Milan Duomo Cathedral, the airport bus, and the Metro line. We had delicious pizzas for dinner on the same block, and then excellent cappuccini and brioches at cafe Teca. Don't forget to go into the church across the street; the entrance is on the other side of the block but worth it.