Went to check in to find someone already in the room having a shower. The person had been sent the same code to the door, which was not the room he had booked. Tried contacting the agency to no prevail, luckily the guy who was already in the room had a whatsapp number to contact otherwise we had no contact. They then had to send cleaners back into the room so we had a clean room by 5pm. They did not change the code on the door and so for the duration of the stay the person who had alreasy checked in before us could re-enter the room without us knowing. As if this wasnt bad enough on our last day check out was 12pm and the next guest who was staying in the room opens the door at 11 with the same code even tho check in wad earliest 2pm. Before the cleaner had even been back to the room. This means that on the last day of our stay there were two other people who had access to our room while we were still paying to be there. Worst airbnb experience I have had and would not reccomend to anyone, did not feel safe at all during the stay. No compensation was offered for this besides sending a cleaner over after someone had already been in our room, which in all honesty is the bare minimum when you have people paying to stay in your apartment. Also if plan on staying here, the air conditioning is awful, we ended up sleeping on the duvet with a window open as it had no effect being on the highest fan speed with the lowest twmperature available. Often in the evening it was colder outside than in the apartment.