Miky was awesome from the very beginning. She emailed us promptly and provided arrival/pick up information which occurred flawlessly. The apartment was amazing and beyond the description. We stayed in the apartment for a total of 3 nights and had an excellent time in Milan. We are looking forward to returning, and will certainly stay at the apartment again. Of all the apartments that I have booked throughout the years, this was among the top in terms of quality, service, location, and value.