Anna was a friendly & very welcoming host. Her flat was large and included a little balcony, which was lovely. The kitchen was supplied with basic food staples, which was great (I love being able to have a cup of tea with fresh milk). That made me feel as if I was at home. Even before we arrived, she had emailed a list of restaurants local to the area to try. Althought the flat is not in the city centre, the number 16 tram is nearby & takes about 15 mins to get to the Duomo area. My only problem with the flat was that a cat had lived there & I am allergic to cats.