Francesca was very welcoming, I had booked it very short notice and changed the time that I would arrive, this wasn't a problem and Francesca was there to greet me on arrival. The space is very private, extremely clean and tidy, great attention to detail with napkins, bottled water and snacks placed in my room. I didn't really get a chance to speak with Francesca as I was working however she had left nearby food and taxi importation out for me. I had a great stay! x