A bit of a disaster. It’s also a management company, not a personal host (not specified in the communication section prior to booking)
To start on a plus, the check-in was an incredibly flexible arrangement. We had some huge delays (~2 hours) arriving and they were very accommodating. The check-in staff person was great too, very nice welcome.
Instantly, the space is wonderful, high ceilings, great tones and it started quite pleasant. Definitely a lovely home, it’s clear it’s a second home as it’s quite full with personal belongings but I don’t mind that personally.
It wasn’t until the first night things went downhill. We realised the bed was missing a duvet and had 1 pillow each, so we remade the bed. There were blood stains on the duvet and mattress. I understand it’s a business risk, and disgusting of a guest to stain them. But they need to be replaced if a guest soils them.
Secondly, when we went to have a shower, only the small handheld one in the main en-suite bathroom works. This is clearly evident as there’s a sign not to touch the mixer! - a new mixer isn’t that expensive, so it needs to be fixed.
The heating didn’t work. There’s a sync error with the thermostat. I didn’t bother mentioning this at the time of the stay as the temperature was fine inside, a little cold but personally how I prefer it.
Then the worst bit. The intercom system has wiring faults. It rings loudly intermittently. I counted 12 times on the first night. The host didn’t seem to believe me, so I managed to muffle the sound and keep the phone system off the latch to prevent it disturbing me, but it ruined 2 of my nights.
The home is a little tired, a few wear and tear marks from the high footfall evidently, but the location is great, the space was lovely, but there are a few important things the host needs to rectify to be a better host. I’d give it a 3/5ish in total.
This all being said, eventually we had a nice time. But there wasn’t much support from the management company, home a little tired and some incredibly frustrating elements. But at a cheap price, still worth a stay.