This was the first time we stayed at an Airbnb listing. Matteo was very welcoming and kind. He responded to our questions or requests quickly. (On a funny note; I asked him in Italian if there are "lenzuola" and "tovaglie" in the house and he replied to me that there are "lenzuola". When I insisted on getting a reply about "tovaglie" he informed me that there are. When we arrived at home, of course there were bed sheets and towels and there was also a nice table cloth covering the table! Later I realised that I had confused tovaglie - towels in English, toallas in Spanish - with asciugamani in Italian - tovaglie standing for table cloths! So kind and considerate of him!). The listing description was accurate. It is a very cosy and nicely decorated home. It is very near the metro stop Cà Granda (purple line 5) and this makes it so easy and convenient to reach the San Siro stadium which was the purpose of our trip, and the city centre of course. The process for returning keys and checking out was clear and simple. Matteo sent us a message to make sure everything went smoothly and we enjoyed our stay.