We had a friendly welcome, we received a bottle of wine, and candies. Anna was very generous and helpful, she gave us all the information we needed. The apartament is cozy, clean, spacious and well equiped (wifi, towels, hairdryer, shampoos, shower gels, towels, slippers, also the kitchen was filled with everything necessary).
The location is quiet, safe and close to the center of Milan.
Everything was great! I highly recommened Anna and her comfortable apartament.