Paola is a great host who ensured that our stay in her apartment was a positive one. We had no surprises upon arrival; her place was clean, looked like the photos, and had plenty of room to comfortably accommodate two people. Being in a family building ensured a good night of sleep on every night of our stay. Paola was also readily available for any questions, always returning messages within minutes. In addition, neighbors within the building were quite friendly and helpful. Very convenient location for everything we wanted to do in Milan and an excellent experience overall.