Overall, this apartment is great, mostly because of the location which is perfect. Also the apartment is well kept, good size and great. I would also recommend it again, mostly due to the location. HOWEVER, the host company needs to really improve on the check in/ arriving to the apartment assistance. It was our first time in Milan and there were some questions we had for the host and their answers were like literally google answers, nothing that really helped… First of all, the address listed on the property it’s Via San Vincenzo 1 12, the correct address is VIA SAN VINCENZO 1 … the 12 throws off the GPS and it made it extremely hard for us to find the apartment. We called them and there was no answer. All communication is done by message. We found the apartment because we googled sweet inn in via San Vincenzo and that’s how we found it. So the first thing they need to do is to put the correct address on the listing. We also asked them via message about parking my car. As I said earlier, they sent me a googled answer of some parking building around the area but they didn’t even know how much the price was or anything to help… they just sent us a google location of the building…I also asked about weather it was better to take Taxi or Uber in Milan and if Uber was available… they sent a general answer saying that from they’re end, UBER appeared to be available….These things are really an issue when you first visit the city and you don’t know how things work. Sweet inn was not help at all in this manner . The person on the chat was Roman… he was no help…thankfully Italians are very nice and we asked around and people helped us.