The location is perfect for a first time visit in Milan! It felt secure, safe and professional to have their office in the same building so we easily could get contact. They are really sweet and friendly.
I was a little bit surprised since the accommodation were not really as light and fresh as the pictures. It felt rather worn out in comparison.
The bed was incredibly hard, as was the cushions. This made it hard for us to sleep and caused back pain for the entire trip..sad but true.
In terms of sheets and towels they are not very generous: you will get one towel for face, hair and body. No shower carpet. No towels for the small “kitchen” or for washing the dishes/ dry your hands.
We asked for some more, since we stayed for 5 days for at least another towel but they refused. We found some softer cushions on a shelf and we asked twice if we could get some covers for them. They said they couldn’t provide that.
I would recommend this accommodation to younger people who are not familiar to the city and are staying for a day or two e.g backpackers.
Best of luck!