Overall, this was a wonderful place to stay for our visit to Milan. It was clean, quiet and in a safe neighborhood. We had some trouble with the locking system on the door to the apartment, and they were extremely prompt and professional in addressing the issue for us. It would have been helpful to us to have a printed manual in English provided, including detailed instructions about the guidelines for trash disposal and maps/directions for walking to local attractions and the nearby grocery store. The kitchen was clean and included essential equipment, but there was only one outlet, and no dishtowels, paper towels or napkins were provided. We purchased paper products and essential groceries our first day. I would suggest anyone staying here look carefully at a very detailed map and figure out the route to the Duomo and grocery store before you go. Internet maps did not help us, and we spent a lot of time trying to find our way. Once we did, we agree the location is excellent! I would gladly recommend this place to my friends.