Chiara was really helpful when we needed to check in later than expected, which was really kind of her. She left us a lovely cake and had many things placed around the house that were useful, including an extra plug-in adapter. The beds were good and there were plenty of towels. I can see why she is a super host. Also, we really liked the pizza shop and grocery store right down the street. Tram stop and place to buy passes for it were both very closeby.