Our hosts made us feel entirely welcome! The office to pick up the keys was conveniently located right near the main train station in Milan- very easy to get to, and the transit ride to the apartment was very convenient as well. Our host was waiting there with the keys and all relevant information about the apartment and the neighborhood.
In terms of the apartment, it looked just like the pictures. The building was very cute, as well as the neighborhood. The canals down there were beautiful and there were lots of bars, restaurants and shops. It was one of my favorite locations in Milan, and for a young, newly married couple, the perfect place to stay. I would highly recommend staying at this apartment- it was exactly what we expected and more. thanks Filiberto and Marcello!!!