Italianway greeted us at their office, and even though it was little bit late than their work hour, the staff was there for us. They gave us the keys and told us how to get to the apartment.
The location is great. You can get to Duomo by Tram 24 which stops near this place. And there is a supermarket at the next block.
However, if you are travelers with heavy luggage or if you have leg problem, you should avoid this place because there is no elevator and you have to go up 108 stairs to reach your apartment. Up and down. It's on the top floor.
Just as other guest at this place reviewed, there is leaking problem with the air conditioner. If you watch out often and get rid of the bowl that hold water, it won't flood the whole place. The hole at the window which is for the air conditioner's hot wind to get out doesn't fit the size or height of air conditioner, so it lets mosquitoes in. Be careful.
The freezer part of refrigerator is frozen, so keep this in mind as well.