Pierangelo was very responsive and accommodating. the place very clean and safe.
the location is GREAT, the metro (subway) just steps away.
tips for travelers: have breakfsst in the little shop below very nice and much cheaper (1/5 of the cost per coffee). The ATM is around the corner. There is a lyft/elevator for laggage. Buy a 24 hrs metro ticket and go anywhere. the Duomo is 1 train station away.