The apartment was easy to find once you've made sure where it is on the map. Quite a short walk from Milano Centrale. I never met Paolo but I met her sister. She is very friendly and tried to explain everything clearly to us. The power went out while I was blow drying my hair. We went downstairs as Paolo's sister instructed if that ever happens, but didn't work. Turns out we just had to try the switches in the panelboard INSIDE the apartment next to the main door. Also we were late due flight delay, which we are really sorry about and have no control over. Paolo's sister was really nice about it and was waiting at the apartment for us.
Overall super convenient stay! Thank you.