Germana was very, very helpful--sending us detailed instructions on how to find her place, and meeting us on the street when we arrived. She showed us where to find a grocery store and bank. She could not have been more welcoming.

The apartment is great--plenty of room, closet space, clothes washer (which was very useful for us), kitchen with coffee, tea, olive oil, biscuits/cookies. Good location, right on a tram line, and a 20 minute walk to Il Duomo. Good restaurants in the area.

The only caveat is that July is not a great time to visit Milan. It's HOT. We'd love to return--in the fall, winter, or spring.