Pros
- good location, one metro stop from Duomo
- nice and cosy, modern design
- friendly and seamless check in process
Cons
- sofa bed was not set-up for the fifth guest even though it was booked for five pax. We set-up ourselves, which is not a problem but it may not have been cleaned properly resulting in the person sleeping there for two nights having bed bugs
- there is no dryer despite having it stated in the listing. The washing machine does not double up as a dryer
- the mattress and pillows were abit soft