Elena was a fantastic hostess! She is flexible with check-in and out times, responsive, and very kind. She also speaks great English and gives good local advice on what to see in Milan. The apartment is in a nice neighborhood easily accessible by metro, regional trains, and cable cars. It is also relatively close to the city center, which I was extremely grateful for, since the metro closed earlier one night and had to make my way back on foot. The room itself is spacious with a desk, multiple power outlets, and a large wardrobe. I highly recommend her flat to anyone traveling to milan.