The location was outstanding. The neighborhood was upscale and very safe. We had no qualms walking around the narrow streets and alleys of Brera late at night. It was easy walking distance to the Duomo and numerous shopping streets.
The living and dining room area was very comfortable, light, and airy. There was plenty of room for our family of 3 to enjoy meals or playing cards. It was a very comfortable apartment, and I would stay here again.
The beds were very comfortable. There was plenty of storage in the hallway to the 2nd bedroom, which we all used. The bathroom amenities were okay, but it would have been nice to have had more towels. There was plenty of TP, shampoo, etc.
We loved spending Christmas at this cool apartment and didn't have trouble finding open restaurants. We even enjoyed midnight mass at the Duomo.
When we arrived, our taxi dropped us one street over on Via Cavannassi, rather than Via Cavassi. There was some back and forth in phone calls and text, trying to figure out where the apartment was. The staff at Sweet Inn were very accommodating and patient with the situation. Also, the remote key didn't work, so they weren't able to let us in remotely. Someone came out on Xmas Eve to let us in and was very polite and kind about it. On another occasion, we stupidly turned off a switch that cut power to the refrigerator. My husband swore he hadn't flipped a switch, so we reported it, and again, Sweet Inn very kindly sent staff out to help us. It took a few minutes for him to point out our mistaken, but he was very kind about it. So, the Sweet Inn staff was A+++++.
Two things could have been improved: 1) there were no cooking amenities in the kitchen. No salt, pepper, oils, spices, vinegar, coffee, tea, sugar. Not even a tea towel, so we had to use a bathroom hand towel as a kitchen towel. I cooked 2 meals here and had to buy all the basics to prepare them, even going so far as to pilfer some salt and pepper at a restaurant where we dined, so I didn't have to buy more. 2) the mop that was used to clean the floors was stored just outside the bathroom window. When you opened the window after showering for the bathroom to dry out, the bathroom and hallway filled with the scent of a mildewed mop. Please replace that stinky mop!
The bathroom shower/tub seemed to leak quite a bit of water when we showered. We used towels to try to keep the floor mopped up, but since there weren't many towels provided, the floor was generally covered with wet towels.
Thank you for the cool, modern, hip apartment in Milano. We really appreciated the first-class customer service and the comforts of the apartment.