I've taken advantage of AirBnB for over 4 years and my recent Milan trip was one of the very best! The reviews and pictures were great so I took the chance and sure enough it was just like they said online. The location could NOT be better and still have the quiet environment for sleeping. The subway was a block away. The Duomo & shopping is 3 blocks away. Shopping was so convenient, we would bring our packages back and go right back out again! I went with a girlfriend and we felt very safe. It is a great neighborhood, right next to the university. Fantastic coffee shops everywhere you look and even a convenient grocery store if you would like to cook for yourself. The apartment is extremely clean and roomy. We loved the quiet building. The beds were very comfortable and having the heater (air conditioner) was great! The shower was extremely hot and the water pressure was really good. Norberto was very easy to communicate with and he was very helpful. He was one of the best hosts I've ever met! When I return to Milan, I will NOT look anywhere else to stay. THIS is the place.