This apartment is an absolutely INCREDIBLE find! I come to Milan often for work, so have stayed in over 10 aibnbs--they have all well-located and mostly nice, but this one is a real treasure. It is more charming, elegant, and sparkling clean than any other apartment I have stayed in. The building is also lovely and the apartment sits in an internal courtyard, which means it is incredibly quiet and safe. Veronica was very flexible with some last-minute changes and exceptionally responsive. She is clearly committed to ensuring guests have a great experience. If I could give more than 5 stars for each category, I would!