Claudio takes care of everything. He customized our stay with nice details like fruit, snacks and some beverages, he waited for us until late at night because our flight delayed. The apartment was very clean, decorated with good taste and has all you need. In the rain season, he added umbrellas for his hosts and then bought little carts for common use of the hosts to go to the supermarket. He is great!! A gentleman in the whole sense of the word.