It was a great stay in Milano !
Local checkin counter at train station is very very handy and the staff Igor is friendly and helpful, gave us clear information we needed and showed us what local events we can join during our stays. As my train delayed for more than an hour and my checkin time was delayed too, but he still waited at the counter for me till 10ish at night patiently. I will definitely book my next Italian trip with them next time and recommend it to my friends !