Great communication we got an email with great restaurants, pubs, shops as well as tube maps and basically anything we would need to get the most out of our trip! It was in the perfect location about a 5 minute walk from the metro so we could get to anywhere so easily without hassle and about a 30 minute walk from the centre of Milan if we didn't fancy the metro. Comfortably slept 6 of us and we all loved it!