Our stay was great! Pam provided very detailed instructions to enter the accommodations, which was especially impactful since there were multiple steps to get in. The apartment is cute, and easily fit three of us for a night, though it may feel cramped for more than 2 people during a long term stay. The one other thing that I will note is that the shower and toilet both have small little corners, which was fine, but May not be comfortable for bigger people.
The area was amazing, and it is super convenient via metro to the major train stations, and you can get to the duomo in about 15 min with 1 switch on the metro. The apt is very close to the porta Genova station.