I had to chase after the host to get instructions on how to get into the apartment.
On the day I was to arrive, she finally sent me screenshots of texts in Italian that didn't send and then gave me a different set of photos for a lockbox and an address. I did not realize that she was sending me to a different address than I had booked until after I took a cab to the appropriate location....after the one hour transfer from BGY! I had previously let the host know I was arriving late.
This left me stranded on the corner at 1:30 am in Milan! Not good for foreigners..my phone was almost dead, so I had to plug it into my computer to call Air BNB, and the host, who only speaks Italian.
I turned on data and discovered that the location was not at all nearby, several kilometers away.
There was no way I was going to walk 25 minutes with a bag or get another taxi.
I ended up having to get a hotel and stress-looking for new accommodation last minute, on a weekend in Milan!
Do not trust this host!