Ale and Nic were very nice and wonderful to deal with. They were even accommodating of my change in last minute schedule change as well. Ale was especially helpful in telling me about Milan and the hot spots to hit. They have two very cute little dogs, who are also a joy to be around. The room is advertised and was perfect for my night stay in Milan, before i headed to Monza (10 minute train) to F1 race. The bathroom was very clean also and towels were also provided. The morning, Ale and Nic provided a small breakfast before I hit the road! All in all, when I return to Milan again, I will be definitely staying with them! P.S. Be sure to check out Ale's perfume/cologne collection in the bathroom. She welcomes you try her collection.