Greta was fantastic! Some friends and I stayed at her apartment while in Milan for a school course. She would reach out daily to make sure that everything was ok and going smoothly. She made several accommodations to help us have the best possible stay while in the city. Mid week she brought us some fresh towels. It was very clean when we arrived. The air conditioning was also a huge blessing as it was quite warm when we were there. All around a great apartment with a great host. We would definitely stay here again.