Tomer is a very good host, he was friendly and helpful from the start. We didn't meet him during our stay but his friend Tom welcomed and showed us eveything. The loft looks exactly like on the pictures and it's simply beautiful! He provides towels and has a kitchen with everything you need to cook! You can take the 54 bus to the centre of Milan which takes about 30 minutes (walking to the bus stop included). I would highly recommend this loft because it's situated in an old factory building so it's very unique! We were very happy with our complete stay here and would always come back when staying in Milan.