I enjoyed my first trip to Milan and staying here made the experience even better. Francesca gave me the best directions from the airport and was extremely flexible with check in, as I had an overnight flight and was tired from it. She was very helpful with everything that I needed or asked about. The room was great, the bathroom is right next to it in the hallway. It was a pleasure to stay here and hopefully I will return to Italy for a longer trip some day. Thank you.