It such a great experience for my trip in Milan and staying with Francesca. I haven't get a chance to meet her because she is in the hospital, I hope she is alright. I met Marco who is very nice and helpful. I Asked so many help at the first day when I arrived and he was so patient and help what I needed! The room looks bigger than the pictures. Great location easy to get around. Eventhou, she was sick but she still bought enough breakfast for my 9 days stay... Love their cat and she said Ciao to me everytime. Love Milano and would love to visit again :)