Cozy, extremely CLEAN apartment. Make sure you’re ready to use your muscles to carry your luggage up. Air conditioning works the best in any place I stayed in all of Italy. Location is amazing. No way you can find anything for a better price than this in Milan. Idk if beds are a little smaller in Italy but it felt a little smaller than a Queen, but super comfy! Also, you can hear the neighbors a little throughout the night, but not a deal breaker. Elena was super understanding and communicated with us very well.