Alice's family is the BEST! There are people who would hesitate on having someone's family living with them and getting involved with AirBnB, but this is DEFINITELY and exception.
When she accepted my request of stay, she gave me complete and exemplary sufficient directions to her place. She was also on her way back to Milan on the night I was flying there, so she left instructions for her mom to keep in touch with me. My communication with her, and later on her mom, Paola, was through and accurate.
In addition, her dad was very accommodating in every way possible. The best host one could ask for. As Alice was unavailable at the time of my arrival, her mom and dad, Sergio, greeted me with enthusiasm. They gave me every clear instructions of how to use things in the house and room. They even offered me Pannettone!!!
I'm glad that my first visit in Milan is this AMAZING. I look forward to coming back, and I look forward to staying again with Alice, and her awesome family.