A lovely base for a trip to Milan! Easy check in! We spend in the apartment for a week, and it was the most pleasant time! We did not meet with Luana, but we met her friend Francesco, who was very nice and helpful! I have no words to describe how beautiful this room! You feel at home here. Great location to the metro. The train is only a 20-minute walk away. Would definitely recommend this place to others. P.S. nice present - a welcoming bottle of wine on the table.