Thought when we arrived it was a nice place. Then when you investigate and find things a little further into your stay it’s not so great.
The bed was broken and we had to use the mattress on the floor. The futon bed was also not the best as a reserve.
Betty was sure the bed frame was new but the weld on the frame that had broken had been done for a while due to the rust embedment. We had a €50 euro refund for the issue which I don’t think was very fair.
The bedding and towels are poor, the kitchen has no power points so the kettle and toaster are plugged into an extension lead on the floor from the cleaners cupboard. The tiles in the shower are awfully installed and create a slip hazard puddle when you leave the shower.
The first email communication with the host and the initial response was if we wanted to leave and get a full refund - with no where else to book in Milan (Monza Grand Prix weekend) is not very helpful and disconcerting.
Had to make the most of the poor accommodation and we will certainly not be returning to Milan. It’s made us appreciate our own home with London just that little bit more.
If Betty was to invest in a new shower room, kitchen and bed this would be an awesome little place. It appears that she does not wish to invest in the apartment and make the online air B&B business have the best of its ability. Such a shame.