Carlo and his family were extremely hospitable and helped with all the details- arrival, map of the city with all the main attractions already marked for us. The apartment is well placed- easy access through tram to the city center (20-30min), 24/7 supermarket nearby and tobacco place to buy tram tickets. The place is well equipped with everything you might need except the kettle to boil tea and slippers to make staying in the place even cosier, but these are just small details which could not ruin your experience. The terrace is amazing, so glad that our travel in Italy started with this place coz it makes you really enjoy the moment and feel the soul of the place.