Filiberto Bentivoglio professionally manages many units for various owners. He is extremely reliable, and speaks excellent English. He made the check in process smooth and efficient...even letting us check in very early since the guests from the day prior departed early. There was a minor oversight setting up the free WiFi, but once I brought this to his attention (via email thru AirBnB) he responded within hours. He also was knowledgeable about the area, directing us to the correct Metro (Subway) station and where to get discount multi-day tickets.

The unit itself was nice considering the price. Even though it says that smoking is permitted, there was not any odor of smoke in the room! The bed was very comfortable. The kitchen permitted us to eat in for our entire trip, and had plenty of dishes and utensils. The bathroom was the only area I felt was a little less than I expected: The water pressure was very low in the shower, and if you are more than 6' tall you will not easily get into the toilet area. All of this is manageable though, but I was a little put off by mold in the ceiling shower area by the vent (especially considering the rest of the apartment was exceptionally clean and tidy).

The location is extremely convenient. It is very easy to get to the Central Station from the airport (via 10 euro train ride), at which point it is less than a 10 min walk to this apartment. I felt extremely safe at all times. There is a nice grocery store less than a 5 min walk away, and plenty of local shops and restaurants in the area. We were there to attend Mido 2013 (Industry leading Eye Care conference), and you can take the Metro directly to Rho Fiera (location of the conference) for 2.55 euro each way, or buy a 3 day unlimited use pass for 13.00 euro. In fact, the conference provided a shuttle bus that brought you back to central station, so we only purchased tickets going to each day. You are less than a 30 min walking distance to most of the tourist sites as well.

All in all I would give Filiberto 5 stars, and the unit itself 4 starts (1 star deduction for the bathroom); however, since I can't give a 4.5 star rating I rounded to 5 stars due to the fact that Filiberto made the entire process better than expected.