Vale met us at the apartment and kindly let us put our luggages in the apartment slightly earlier than the check-in time. She was very nice and gave us information about the area. However, when she left, the cleaning lady was rather rude and kept chasing us out of the apartment. We had just got off a 12 hour flight and all we wanted to was to change our handbags and freshen up before leaving the apartment. We were out of there in less than 15 minutes but the attitude of the cleaning lady was a rather bad start to our Italian holiday. Other than that, we did not really have any complaints though! The pocket wifi was very useful and the bed was comfortable. We walked everywhere and never used the metro! The location is really great and is really near the shops!