Francesca was a perfect host. Although we had to change our check-in time, she was very kind and we did eventually come up with a time that suited both of us. She showed us around the flat and bought us some essentials. The flat was tidy and clean, with cooking utensils and seasonings for simple cooking which was really nice. It would be perfect if there was a chopping board haha. The location of the apartment was superb. Located in the centre of Milan, it was expected some noise from restaurants downstairs but it was bearable for us. But it was overall an excellent place to stay!