We were in Milan for the weekend. The comunication with Marianna was very good. Check-in was perfectly arranged, no matter the fact that she was not on site this day. There is free coffee available + bathing things available in the bathroom. Shared bathroom + shared kitchen with everything you may need. In front of the building there is a big shop Comad. The place is 5-10 min away from the subway. It was a perfect stay.