Patrizia and her family are kind, very cultured and down to earth people. It makes for a wonderful combination. They are as hands on/hands off as you need them to be. They were very generous in assisting me in renting a bike, they bought me eggs and always had the most delicious fruit on hand for breakfast . They recommended sites they thought I would enjoy. The house was spotless. I loved my room, my balcony, and the thoughtfulness I experienced every day. The apartment is in the best neighborhood in Milan. The space has great light, and occasionally, if you're lucky, you will hear Luigi play the piano. I cannot recommend them as hosts highly enough.