Chantal is a lovely, charming host. Very attentive and engaged, she made me feel so at home during my short stay. She was very helpful with recommendations and suggestions about restaurants and sights in Milan. Her apartment is in a nice neighborhood within easy distance of all the sights, either on foot or with public transport. The accommodations were spotlessly clean and very comfortable. Breakfast was great, she was even thoughtful enough to offer this poor American an egg for breakfast in addition to the great italian pasties at the table. I will definitely check back in with Chantal the next time I'm in Milan. Highly recommended!