We had a great stay in Milan thanks to Elisabetta! She was kind enough to let us drop off our luggage when we got there before the check-in time; later she and her fiancee took time to show us some great restaurants close by and were very welcoming. They were even kind enough to bring over a wine opener that night when we couldn't find ours and Elisabetta helped us print off our boarding passes. She was very quick to respond on AirBnB to answer any questions we had. The location was great; we were a short walk away from a metro stop that made it very easy to get to the major tourist sites in Milan. We also loved the decorations of the apartment; the Italy theme was super fun! Both beds were very comfortable and the shower was great (good water pressure and heating!). The space worked very well for my two friends and I. I would highly recommend to stay with Elisabetta if you are visiting Milan!