I missed my flight to Rome and got on the next flight to Milan, I got to book this place on the plane right before departure hoping it will be OK and that I will have a place to crash before taking a train to Rome.
Chiara's place was perfect and had much more than I needed. The location is also very good, there are resteraunts, bars and everything you need on the street and it's very close to the metro station.
Commiunication was also very good. I had a problem entering the place because I did self-check in and in about 30 minuted someone came with a new set of keys.
I Would definitely recommend staying here.