Pamela was a great host! My parents and I enjoyed our staying, and felt very comfortable in the apartment.
Communication was top! cleanliness great! Useful cooking facilities for light meals(pasta, breakfast etc).
For light sleepers I will recommend to bring some earplugs, as the apartment is located on the first floor, and close to the street. Milan is an extremely loud city especially when the trash/bottles are taken out, or the street cleaners washing the pavements!
Location is top! Close to the supermarket and just a few minutes walk to the Metro station.
All in all, highly recommended for families who would like to experience Milan for a decent price.