We had a comfortable stay and Anouar, Lorenzo and Federico were prompt to respond to us and were friendly, allowing us to leave our bags early before checkin to explore the city. The location was perfect as we were only a short walk away from Duomo and other sights and there is easy access to the metro, it was easy to find and to get to from the airport. The shower needs fixing or replacing as it ran ice cold frequently with weak pressure, it is the only thing that urgently needs renovation. Otherwise, it was a clean and convenient stay in the heart of Milan. It is a little on the expensive side for what you get, but Milan is an expensive city. Where the shower is fixed, we’d love to stay here again.