Laura was super helpful through our correspondence and with her written guide in the apartment. She gave great gelato recommendations! We loved the apartment- it had everything we needed. The washer/drier was a nice convenience. The patio was lovely. We had wine and snacks out there in the evening which was perfect. The location was great- safe and central what we wanted to do and see. Easy metro ride from the central train station and a 15-20 minute walk from Porto Nuovo so you have nice options.