Valentina is very helpful and well organized. Even if we had no time to met, she arranged for us everything very well. She has very nice location tips for milan and is always very good contactable in case of questions. The flat is very nice and well equipped, even if its small. But it is a perfect place to stay for a city trip with friends. The flat is located at the bus line 90/91 which circulates the whole night, so we enjoyed to come home late. We had a great time!