Marina was a perfect host. She communicated well with us about our arrival and was very flexible. The apartment had everything we needed (shampoo,towels, pots for cooking,coffee, etc) and Marina made this GREAT booklet of all the information we could possibly need about Milan. It includes anything from restaurants to metro maps and museums of interest. It went above and beyond typical recommendations and we really felt like Marina cared about her guests and how they enjoyed the city. Marina was even willing to call a restaurant and make a reservation for us because we didn't have an international phone plan. The apartment itself is newly renovated, has fast-unlimited wifi, is well equipped, and very clean. We had a wonderful stay and appreciated how friendly and helpful Marina was!