Lucia was right there when I arrived. She told me about the house, the transportation, and the sights. The room was terrific, larger than usual, and she had it stocked with treats and water in the little fridge. There's an amazing number of great extras in this place. (Check out the shower!) It is clean and comfortable. My only problem was the intermittent wi-fi, and it's not clear whether that was just my Apple tech or the wi-fi itself. Lucia is charming and helpful, and clearly dedicated to her guests. The public transport does take some getting used to, but there's a bus stop close by.