I had a great stay in Milano. It was very easy to communicate with Giuliana and she always responded very fast. She was punctual for the check in and the apartement was clean. I have no negative points. Only the apartement was a bit cold. But Giuliana asked me if its too cold and came with her husband to increase the temperature a bit. It was still a bit cold tho haha. But nothin serious. Was a nice stay! Can recommend.