My husband and I booked an apartment last minute for an overnight stay and Brera Apartments provided excellent communication throughout the day, including where to park. The representative met us at the door to show us how to enter the apartment and orient us to the space. We were also provided with a list of recommendations on where to eat and a map of the city, which was helpful if you are not familiar with the area. Check in/out was very smooth. Very quiet apartment with air conditioning in a good area of Milan.
We stayed in an apartment on the top floor that seemed to have been an attic at one point. The ceilings upstairs in the bathroom were very low making it difficult to use the toilet and there was only a bathtub (no shower). The stairs were also tight spiral stairs, which might pose a problem for anyone with mobility concerns (my husband also hit his head several times climbing up them to go to the restroom and bedroom). However, this might not be true of every apartment.