tourist trap!
-host sent a message 40 MIN !!! till 17.00 that will canceled because I didn't be there by 17.00 for check-in.
- didn't cancel before 17.00 and charge me for 1 night.
- called 3 time didn't answer.
- contact only on chat with default messages.
- I came with solution like, to take a uber to host to take the key, or come in the morning next day to check in. Host didn't accept.
- so I ended up arriving in Milano at 20.40 with no place to stay.
- fortunately Airbnb suport refund full because I was able to send them the conversation with host and I could demonstrate that they cancelled because they after put the apartment at a much higher price.
HERE IS ONLY PART OF CONVERSATION:
De La Gare4:52 PM
I am very Sorry but i do not have person waiting until 8pm. I have nobody and I am very far. Unfortunately I can only refund your reservation .best regards
Select to open user profile for Adela
Adela4:52 PM
I will come to take the key
I have one hour to take the plane
What to do without somewhere to stay.
I am traveling alone.
Theren is no need to cancel, i can come to take the key direct from the airport
Please