It was the best holiday of my life! I stayed only one night there with my boyfriend and we weren't home a lot but Francesca was really helpful :) She reminded us several times to don't forget to go to the restaurant for breakfast. At the restaurant the staff was really friendly and welcoming :) In the morning we woke up late because we were really tired and Francesca said that we have to leave the room because her housekeeper is there and she would like to clean the room. We were totally fine with it but se apologised which was also very kind of her :) If we ever come back to Milan we will definitely stay at her place!