I feel like Raffaella made an effort to make the flat comfortable (the bed is very comfortable) however the apartment was quite disappointing as it doesn't entirely match the photos online. - Firstly the flat doesn't have much natural light and can feel claustrophobic but that's just how I felt, other people might not feel this way. The decor also is quite dark - dark grey walls. However when I managed to open some windows (One in the kitchen and bedroom) it felt lighter and there was better air flow.
Raffaella seems sweet it was just quite difficult communicating once we arrived as she wasn't there and her son wasn't there to greet us as she had explained. Because of this we had to ask neighbours and wait as it was raining outside until we could get into the flat. Also the instructions as to where to leave the keys when we left were unclear so we were slightly confused with this.
On the whole it was comfortable, I slept very well and generally the flat was well equipped. It just wasn't to my personal taste and the area surrounding the flat wasn't great - but once you walk about 20-30minutes you reach the centre so that's good. Would I stay here again? No, but thank you.