The apartment photos did not accurately reflect the reality of the apartment. Linens poor, finishings of apartment not good, hot water not turned on. The contract with Italianway was very cumbersome and indicated many expensive fees. After the stay I received two invoices that were very confusing. I would definitely NOT use ItalianWay again. Further, 10 days after my stay I got a notice that the thermostat is broken and they claim I did the damage and owe them 100 euros. This is not true and I have rejected the claim. I have always had very positive experiences with Airbnb, will simply NOT use any of the properties managed by Italianway.