The flat, communication and neighborhood was pretty spot on. I loved the look of the flat and the area. In another season or if they fix the air conditioning to cool the flat I would love to stay here again. The air-conditioning did not work when it was 36 C (97F) outside so you can imagine how hot it was in the flat. I contacted Lorenzo and asked if the A/C could get cooler as it was only blowing hot air and he basically said that was it, and the issue was the excessive heat. I asked for a fan and he said he didn't have one. At night if you opened the windows it did cool off but then you were battling mosquitos. On our last night we broke the house rules by moving everyone in the one room with the semi-working air conditioner and attempting to seal off the room to keep it cool. This broke the rule because I had my daughter sleep on the couch. I'm not sure if this was technically a rule break as no one really slept since even that A/C unit stopped working at about 2 a.m. as I stared at the ceiling in a pool of my own sweat. Lorenzo did not like that we slept on the couch for which I took issue as I guess the only other real option was checking out of the flat and going to a hotel which in hind-sight I wish I had done since the point of being on holiday is to relax and get good rest, which we did not. It was truly unfortunate as I really did like the flat and location and would completely recommend it in fall or winter. But the reality is having an air-condition and having one that works when you need it are two different things.