Nathan was great. He met us on arrival and stored our luggage while the previous guests left and the apartment cleaned. We felt very fortunate to be in someone's private home. It was our first Air BnB and may have spoiled us forever. We liked the location because it was close to the streetcars and we could get around Milano very easily. The area is nice because there are food shops and lots of good restaurants. My husband thought the accommodation was luxurious. It was really great to have so much space. I thought the art was great - varied and interesting. The kitchen is well set up.