I recently travelled to Milan for vacation with a friend. The townhouse was clean, comfortable and right in the heart of Navigli. Being that this was my first experience with airbnb I didn't know what to expect, but ivana was super friendly and courteous and immediately responded to my questions and concerns. Upon arrival in Milan, ivana helped us navigate to the townhouse and greeted us when we arrived. It is a comfort knowing I have a great place to stay for when I return to Milan!