Tiziana is very generous and accommodating... she went out of her way to make sure I was comfortable and had everything I needed -- including offering breakfast and helping me make it safely to the airport. I really felt looked out for! The apartment is very pretty, with characteristic decor, and positioned in a very convenient location...it is easy to reach the Duomo square and the Navigli both by foot. I would definitely recommend the experience to anyone who wants to see how welcoming and enjoyable Milan can be!