Worst Airbnb stay ever.
Where there are certain good things about the apartment itself (spacious, clean, central location) my interaction with the host - or lack there off - has made this a terrible stay.
The host had confirmed over chat that the apartment has AC. But it wasn’t working in any of the bedrooms. We stayed in July and the temperature was more than 35 C, and without AC, the stay was nearly inhabitable for us. To top it, the house had ZERO ventilation - not even ceiling fans, and opening windows caused a mosquito problem.
We understand that things can go wrong sometimes and requested the host to fix it at the earliest possible. But the host was completely unresponsive / MIA. I followed up over any medium available but got zero response. It was my first time in the country, I did not understand the local language very well, and this sort of behaviour from the host combined with the inhabitable house caused my family and I both physical and mental agony. Not even a single apology, even after checkout. The host didn’t even bother to contact me to leave check out instructions - I had to follow up (this, the host somehow found time to reply to).
Other things that guests should be aware of - you have to change the lift twice to get to the apartment. There are 4 doors to unlock to get to your house door. We seemed to be the only other tenants in the whole building - didn’t spot a single other soul. High risk of getting stuck if you’re not careful. Smaller amenities like Iron not working.