Despite my last minute inquiry, I got responses fast and that helped me feel comfortable to book it. Check-in time was flexible when I told him my bus arrival time. Use Google Map to get to the address, but then find a black gate and buzz, or you won't be able to get to the actual building to stay. Looks like some people had trouble with that before, so I'm writing here. I still had a smooth check-in because when I messaged Milano Ostello that I arrived, I got a response immediately. If you can't get a response or get confused, ask the meat store person next to where Google Map takes you with Ostello's address. The receptionists were friendly and kind and one of them even printed out my train ticket when I asked. I stayed with three other women and they were nice. The bunk bed I was in shaked when the woman on the top moved around, so hopefully that will be fixed. I'm sensitive to motion.. but after she fell asleep, I slept comfortably. Someone already wrote here but the shower was too cold so I couldn't take it. Before I checked the water though, I had asked one staff member for shampoo and he kindly gave me a little packet of shampoo. Overall though, for a one night stay, it was a comfortable stay. If you just need to sleep, this is a great deal. Walking distance to Milano Centrale.