The apartment looks like the pictures. Paolo gave great and easy instructions,and with luggage it's only about a 10 minute walk to and from the train station. Location offers many restaurants and supermarkets within walking distance. Paolo was nice & responsive.
Unfortunately, we had a bit of bad luck during our stay, to which Paolo was quick to address. The water heater broke, but was repaired within 12 hours. We couldn't shower despite sweating in the heat (which was turned up really high in winter...) after the repair we were asked not to Touch the heater &water heater, as I assumed they are somehow linked? So we sweat like crazy but had hot water again. - 1 star reduced for this.
The washing machine needs a deep cleaning. Towels that were washed in it smelled of mold within a day of use.-1 star.
The apartment was picked up,but I wouldn't say 'clean'. Needs attention.
Dealing with a dispute for the first time thru Airbnb :( and that makes me sad. I hope for a fair resolution.