Riccardo was amazing with communication, letting us know ahead of time everything we needed to know about the Airbnb. When we arrived he walked us through everything and was very polite. He offered to drive us out if we wanted. The room was exactly as pictured, and the beds were very comfortable. The air conditioner was very affective and temperature was never an issue. The whole Airbnb was very neat and tidy and made for a very enjoyable experience. I would definitely recommend Riccardo's place to anyone staying in Milano.