Location for this place is perfect, 10/10. We did a month-long stay with my two kids and wife and never had trouble finding toys/ restaurants/ metro/ downtown- all the best stops!
However, many things went wrong. Our flight got in at 11:30pm so we messaged our host before the 9-hour flight saying we would need a late check in if at all possible. She said that was fine for an extra $80 cash. We agreed. Then in the taxi ride we called to give her a 20-30 min warning of our arrival and she yelled at us on the phone saying she had work the next day and it was unfair to ask her to open the apartment for us. She said she would not and I was left with no where to stay. Obviously it is not hard to book a hotel, however, it was during a taxi strike so we paid $200 for a private taxi, then couldn’t book any hotel online because it was past midnight (can’t book for the “night before”) and our phones had not fully connected to international data correctly. So for our host she was worried about getting a good sleep… we were stuck with our two and four year old until 4am looking for a hotel. Worst experience of my life.
When we did arrive the bedroom AC unit was not working so we bought two fans and kept everything dark all month. The apartment was never cooler than maybe 85 degrees our entire stay. Btw if you need to wash any clothes you have to turn everything off so then the apartment was about 90 degrees.
During our second week the Wi-Fi went out.. it took 4 days to fix and during this time we both had work/ zoom meetings, so we were left with $400 in international charges on our phones.
The pull out couch is shaped like a banana so I found it completely unrealistic to use as somewhere to sleep and the couch itself had burns all over it and was frankly very gross.
Throughout the stay I felt we were asked to pay several random fees. An extra cleaning fee which I assumed was because we had kids, early check in (never happened), early check out (at 7:15am?) which all seemed unprofessional and we refused to pay.
We didn’t cancel because the location was awesome and I loved having the bunk beds for our kids. I just think way too many things went wrong that I would never stay here again, even if it was for the lack of AC alone.