Nir embodies the Airbnb spirit. He's incredibly welcoming, accommodating and gives very precise instructions. He also communicates at the speed of light. I had not one issue with him. He greeted me at the door, showed me everything and even allowed me to store my luggage a little longer. The flat was nice, exactly as described and presented in the pictures. Oh! It was spotless clean as well. I had a terrific experience and no doubt I'll contact him again next time I'm in Milan.