Cristiana a very friendly, easy to communicate with person. Her cleaning person was equally as friendly and helpful who we met per our early check in accomodation. The place was immaculate cleaned. The beds were incredibly comfortable. The layout of apartment was great. The utilities are modern and no shortage of hot water for 🚿. Location was central to many shops, restaurants, coffee and gelato. Duomo and Galleria was 5 min walk max. Duomo subway stop right there too. Highly recommend. Charm and historical sights abound.