we had a wonderful stay at this apartment, the place was clean and spacious and Denise went the extra steps to provide little snacks and water/ juices in the refrigerator. she was easily accessible and checked in with us a few days into our stay to make sure everything was great. Also, I loved the location of this apartment,so central to everything, metro is steps away and 10-15 mins to everywhere we needed to go, plus some great restaurants in the area. Overall a great experience for our time in Milan! Highly recommend this apartment.