Our stay with Laura was our first Airbnb experience, and what a great experience it was! The flat could not be in a better location for us – near our friends, near the best food shops in Milano, and walking distance to shopping and sights downtown. The flat itself is small but very comfortable and cozy. Laura showed us how to control the heat which made it perfect. At night it was very quiet. She had furnished everything we needed, and it was brilliantly organized. The kitchen is tiny, but well appointed with everything I needed to cook the special diet for my 91 year old husband! With the system of keys and bolts we felt very secure. We were very happy, and if good health prevails, we hope to stay with her again next Christmas!