Salvatore met us at the apt., after giving very clear directions on getting there from the central station. We checked-in a bit late but that wasn't any problem for him. After explaining us all details in the apt., he gave us a map showing us the highlights of the local area, and provided us with local tips and support. He was very knowledgeable and helped us feel at home. In advance he booked us a seat at a restaurant and was very communicative before and during our trip. The apt. looked like in the pictures and was very clean. Salvatore and the apt. can take it up with every hotel in the city! We absolutely loved our stay and wouldn't think twice about booking again if we were visiting Milano again. Can't imagine a better host and place in Milano. Definitely recommend!