Grazie was welcoming host and her apartment was really nice, cozy and clean. Everything worked perfectly from start to finish. A Great plus in this apartment was the air condition, which was a life saving experience during the hot summer time in Milan. She was also caring when she had some bottles of water in a fridge waiting for us. Would recommend this to everyone who is visiting Milan. Also there was a tram line next to the house and 15 min. walk to metro which helped us to get around the city.