Francesca made us feel very welcome! She offered us water as soon as we got inside and although that seems like something little, we really appreciated it. The room was very spacious and was the nicest we have stayed in during our trip. She left numerous maps which were very helpful and we also appreciated having our own shower. Her 2 cats were very endearing (even though I think I was allergic to them). I couldn't help but play with them they were so cute! The train station was just a short walk away and there was good food places on the walk over. The only downside was the heat in Milan so it would have been nice to have a fan, but other than that it was great. Thank you so much Francesca for having us!