We arrived in Milan after a delayed overnight flight from Hong Kong. Susanna had provided excellent details of the way to find the apartment which we managed easily as a result. Although the check in time was not supposed to be until 1.00 she was at the apartment and welcomed us in around 11.00 a m which made a huge difference. The apartment was clean and very well equipped with basic items to which Susanna has added a bottle of wine! She greeted us so warmly we felt totally at ease and confident we could call her if the need arose. She also allowed us to leave our bags on our last day so we were free to continue our exploration of Milan. At all times Susanna was helpful and gave the impression nothing was too hard to fix! The location was excellent. Close to transport, restaurants and easy walking distance to the main sights of Milan. A lovely place to stay. Anne and Michael