Our flight got in at 10am and Christiana made arrangements for us to check in to pick up keys from the cleaner and drop bags off earlier than the normal 3pm check in. This was really helpful. She was always quick to respond to messages too.
Flat is in a good location with Duomo and City Centre just 20 mins walk. The local area is great with some lovely places to eat and drink on the doorstep. The canal area of Navigli is nice and lively for food and drink and is a short 5 min walk away.
We did notice the noise from the trams and traffic from the street, but this is to be expected from staying in the city - and we got used to it.
The bed could be better and so too the pillows, but we still enjoyed our stay here and would recommend it.