It was my husband and I’s first time in Milan and Olga and Matt made our very quick trip so easy and great. They respond very fast, the loft is so stylish and clean just as described! The neighborhood wasn’t as nice but their loft was fantastic. Really great for a couple. Matt went above and beyond even after we lost communication to make our stay easy! He even booked us our taxi for the next morning. So helpful, so lovely, we would absolutely stay here again!