This place is very convenient, very clean, and exactly as described. Capuccino is a great communicator, very quick to respond and professional. I was looking for something for one night that was within walking distance to Milano Centrale. You rent a room in a shared home with a shared bathroom - so it feels a bit more like a hostel than a home. But every room and bathroom has a lock and I felt very safe and secure. There were a few things that went above and beyond expectations. Check-in and out was very easy, and being able to leave our luggage there and come back for it was a huge selling point. I would say if you're looking for something quick, convenient, simple, hassle-free, easy ... this place is great. My only note is if you follow Google maps from the front of the train station to the home, the walk feels a bit far, but if you walk from the train station taxi area to the home ... it's significantly closer.