The check-in & check-out were very smooth. The location is perfect minutes away from Duomo, a supermarket so close, across the road which is convenient. We we’re welcomed by Hans, who is amazing and helped with our luggage and was always quick to reply and offer help, such a nice person sob. The apartment has no view, spacious enough for two persons. However, there was a constant bad odor in the apartment which was annoying, although they had air fresheners but it didn’t help. Also, the floors in the apartment was not clean. Towels and toilet tissues were always offered. Coffee, tea, water and juice was offered too. All in all it was a fair stay.