Alessandra is an amazing host! Communication was very prompt and easy. She was so helpful with local tips and arranging taxis for us. The flat was just like the pictures, very well designed, spacious, high quality throughout. She even had homemade cookies for us and stocked the refrigerator with drinks. The location was great, just steps to the metro and a few stops to the Duomo. The main train station just 5 minutes by taxi. I would highly recommend staying here while in Milan!!