I did not meet Monica personally, but she was very responsive in any questions I had. I was attending a seminar at the Teatro Arcimboldi, which was about 15 minutes walking distance. The room was perfect, clean, quiet and spacious, it felt like a hotel room, complete with a desk and in room shower and toilet. And since it was an Italian holiday that weekend, her sister was away on vacation, so I had the whole place to myself. Supermarket is a 7 minute walk away and there are numerous restaurants nearby. There's also Bicocca Village, with shops and a movie theater (15 minutes walking). Grazie mille Monica, maybe next time we will meet!! :)