Place was nice and Pamela helped when she could with tips and assistance. She is looking to change the Internet as we were working for a few days and it could be better (Pamela has taken the feedback on board).
I'd recommend this place especially if you want a more hotel-style run with minimal face to face contact. We arranged to pick up the key and the cleaner came twice whilst there.
All in all a really lovely stay and near to the metro (but the area the flat is in is a wonderful area with many great cafes and restaurants).
Grazie! 😊