Lucio was a fantastic host! We had two flight cancellations, so we arrived to the apartment much later than expected. He waited hours beyond our check-in time to greet us personally! There was water in the fridge and a small snack waiting for us when we arrived. The apartment was clean, the beds were comfortable, and the location was perfect! Only a 10min walk to the Duomo! Figuring out taxis was a bit of a challenge, but Lucio was available and responsive and helped us when needed! He is willing to go the extra mile! He even offered to walk us to the train station! All and all, I felt safe and felt like I had an ally in an unfamiliar country. We would book with him again, and I hope to stay in contact with our new found friend;)