We agreed to meet with Francesco at the apartment, when he didn’t show up I called him. He said he would be there in 15 minutes. After 45 minutes I called him again and he told us 10 minutes this time. After 30 minutes I called him again and he said 5 minutes. Naturally this wasn’t true either, and we ended up waiting in front of the apartment for over 2 hours before someone arrived with the key.
The apartment was fine, clean and close to public transport. However, stuff such as kitchen tools and cutlery was lacking. The moka pot in the apartment does not work on induction cooktops, so pretty much useless having it there in the first place. All little things which are not too important. The service however was terrible.