Overall the place was nice. Spacious apartment in a trendy part of town. They were able to accommodate our late check in which included a delayed train as well so we greatly appreciated that. Pietro was also very responsive. Things that need improvement: the pull out couch was broken as the frame was bent and mattress was thin; the pair sharing the bed had a terrible sleep because of it. There also wasn't enough hot water for one person to take a shower let alone the 4 of us. Had the bed been acceptable and shower warm, we would have given this apartment a 5 star rating.