The location is a close walk to the train station, but the area is a little gritty. There are restaurants right underneath the building, but they are both Asian cuisines places. If you are looking for a cup of Italian espresso/food, you’ll have to walk a little or Uber.
Overall it was a disappointing experience. We arrived almost two hours after check-in to find the place not ready and still being cleaned. The host’s roommate explained that they had problems with the previous guest that led to the delays, and she was helping out with cleaning and check-in as the housekeeper had to leave that morning when the prior guest didn’t leave in time. None of this had been communicated to us at all.
Due to a lack of Internet service while traveling there, we hadn’t said exactly when we were arriving. It shouldn’t matter when we were arriving as the listing offered self check-in. After a long day, we arrived almost two hours after the 2pm check-in only to find the place not ready.
We were told it would only take five minutes, but it ended up taking much longer. Kept being told only a few more minutes. Finally, we were asked if we wanted her to skip cleaning the floors and go. We said yes to that as we were only there for one day and were already missing things we had planned.
There was a limited check in with no explanation of what some of the keys went to, and the roommate said she would ask the host to message us about pasta places. That information never came. The roommate seemed very nice and was trying her best to make things work even asking if we wanted the wine that the prior guests had left. Not her fault, but it was a chaotic experience.
Later that night, we messaged the host only to get slightly combative responses. The final kicker was finding wet laundry in the washer and a full load in the dryer. When we messaged the host, she asked us to take care of her laundry for her. At the end of a long day, it was a bit much. A refund was offered but never came.
The place is adequate, but the sofa bed is super uncomfortable. There were holes in the wall where it looked like a shelf had fallen and not been replaced. No full length mirror. We didn’t use the kitchen, but it looked stocked with the basics for what you might need. There was coffee and tea provided with some small cakes.
If you want a place that’s walkable from the train station, it works. Wouldn’t recommend if staying in Milan for several days as you need to Uber to get to main attractions. Overall, our experience was disappointing. Hopefully it’s not that way for others.