We enjoyed our time in Milan. Susanna's apartment was very spacious and in a great location. We were just a 7 minute walk to either the Central or Repubblica Metro stops. Check-in was great. Susanna was highly proactive in making sure our check-in was clean and neat. She was not in Milan that weekend so she wanted to make sure all was well. Her doorman was fantastic. Very friendly guy and helpful. One of our people arrived on a separate flight and his baggage didn't make it so her doorman said he would keep an eye out for it if it got delivered during the day. Highly appreciated. The first two of us arrived early so Michel, the housekeeper, gave us keys and let us store our bags in the apartment while she cleaned. This was convenient. The unit is very large. I would guess between 1500-1600 sq. feet. The bathrooms were adequate to support the space. The bathroom in the main bedroom could really use a shower caddy. There was nowhere to store your soap, shampoo, etc. except on the floor of the shower. That was rough. But we had no trouble with the shower temperature (the secret: just turn on the hot water and not the cold). It becomes warm enough to shower just like that and not overly hot! The main bedroom has balcony doors facing the city street. As others have mentioned, it is a busy street. There is a tram that goes up to Centrale station every 20 minutes so you will hear some trains. There is also a church across the street and one block away. The bells are quite loud. So whoever takes that room should be a hard sleeper. That was me in my group as I sleep through everything (and i live in the middle of an American city in a high-rise condo so I'm accustomed to the city noise.) I had no issue with it. You can't have it both ways: you're either in a terrific inner-city location with some transportation noise that accompanies that or you're not in a cool location. You must decide. You can't have both! One thing about the balcony doors. We stayed in early November and it was cool during our stay. But I wanted some natural air to flow into the room so I opened the balcony door while i slept and used the ceiling fan. Please....don't open the door while you sleep. I made that mistake and literally woke up with 13 mosquito bites on my right elbow, 8 on my left ankle, 6 on my right ankle, and 4 around my bum....and one on my ear. I was a bug buffet! I know it's November and it's the middle of Milan but Milan mosquitos are still very much out in force. I've never been eaten like I was this past Saturday night. But it was my fault. People in the other bedrooms had no mosquito bite issues. Just forewarning whoever takes that...