Great place to stay. Nave is very responsive to our messages. Check in Instruction is very clear and convinient. The apartment is in great location with supermarkets and restaurants nearby, metro and tram to Duomo are very accessible. Its amazingly clean and neat. Probably one of the cleanest place We have ever stayed in. It has everything that we need, all clearly marked. We feel like home and will definitely stay there again the next time we visit Milan. Highly recommended