First, Oznur is great, very quick replying to our emails, and greeted us when we arrived. She had lots of tips to get around. It was a pleasure to meet her. This is the picture perfect apartment to rent. It's so much better than in the pictures! We wished we had spent more time in it. It's just a lovely, lovely apartment, with so many delicate details, vintage decor, excellent beds and furniture, cable TV, big full bathroom. Everything was provided and was SUPER clean. It was VERY hot when we were there so having air conditioning in the main floor/bedroom, and upstairs in the attic where the kitchen is was very much appreciated and used. It has an amazing terrace with very nice views, but it was too hot and too many mosquitoes to enjoy it. The location can't be better, 2 walking minutes to two different metro lines (Duomo is 5 minutes away), half block from the tram stop, and 2 minutes to Milano Centrale station where you can catch a train to almost everywhere. The restaurant across the street, L'Odi, has amazing food and service for breakfast and lunch. There is a Penny Market two blocks away where you can buy food, supplies, etc. at reasonable prices. If we return to Milan, we'd rent again this apartment without any hesitation.