First know that the day before check-in you'll get an email from the host regarding virtual key and be allowed in. You have to provide passport information and then you'll receive confirmation. If you don't have internet access to activate this key to the front door, he can buzz you in remotely. The apartment has a very small lift that only fits 3 small carry on all the way to the second floor. The instructions to open the door were very clear and accurate. The apartment is spotless, smelled cleaned and nice. Linens were clean, basically everything was spotless. There is a bit of noise from the street, but honestly we were not disturbed at all. Communication was clear and fast as well. It's located very close to the Catholic University, very safe to walk around, and within walking distance to major attractions. Not to mention very close to the metro station. Would definitely recommend Gustavo's place