Awesome apartment in an excellent area, close to the center, the trendy areas and the bustling Chinatown. Even though I didn't get to meet Francesca personally, she was always extremely available, and she made sure that we got a delightful welcome -even if we were quite delayed by traffic coming into Milan- by her wonderful grandma, who was so naturally warm and kind that made us forget all the long travels just as we met her -and she even brought us chocolates! The house was stocked with everything you might need for a comfortable stay, the bed is super comfortable, as is the sofa-bed in the main room. The kitchen has very functional induction stove, and the washing machine tops off the great services offered with the apartment. Although the area is always busy with people, restaurants and shops, it is only very rarely that you get to hear any noise inside. Most recommended!