Paola was very pleasant and the apartment was great, and in a good location. Paola left us coffee, milk, cookies, jam, and a bottle of Prosecco which was very nice.
The only problem was that we were arriving from hiking in Switzerland and our train got in to Milan at 4pm. Paola was working and could only check us in between 1 and 2:30 pm or after 7pm. So we had to wait 2 1/2 hours with our heavy backpacks until 7pm.
The apartment had wifi but it only worked about half the time.