Elisabetta was a fantastic host and I understand why she is a Super Host. She met us at the agreed upon time and gave us the overview of the apartment which is finished in a very modern style. She suggested areas to visit in Milan for restaurants and night-life. She went out of her way when we checked in to set us up with transportation to a work conference in Milan that my friend needed to attend the following day. My friend and I were not prepared in advance to know how to best get to our needed destination. Elisabetta spent about 30 minutes and made multiple phone calls to reserve us transportation the next day at the time we needed. We very much appreciated the assistance and it would have taken us much longer to have figured it out on our own. There was a mini-breakfast provided. The memory foam mattress was very comfortable. We were a little cool at night since we traveled in late October. We turned on the heat for a while and it warmed us up. The neighborhood was great! We found a very fun bar within walking distance and was able to talk to a local that spoke very good English. I would definitely stay here again if visiting Milan.