Elisabetta was not able to meet us, but had her sister's boyfriend come and open up the flat for us. We were able to get settled in quite easily. Our beds were very comfortable. The king-size bed was heavenly. We were able to cook in the kitchen for several of our meals. We also were able to conveniently wash our clothes in the washing machine. There were places to hang our clothes to dry, as well. The flat's decor is very Italy, and was fun to stay in. Conveniently located, I was able to walk to my meetings at an Engineering Contractor a few blocks away. When we had a question about something, Elisabetta came straight down from her flat to ours to help us out. Perfect service.