Anna was a wonderful host. She came by and showed us everything in the apartment and gave us a map and suggestions about things to do in Milan. She also told us what bus or tram to take for certain venues.

Her place was clean and compact. The only thing we didn't know was that it was on the fifth floor, and there was no elevator. The first night lugging our suitcases up five flights of stairs was a little tiring. Older people might find it difficult with no elevator.

Other than that - it was very nice. Nice compact kitchen, washing machine, etc. She also had some snacks and bottled water for us. Nice touch! There was also a portable air-conditioner that was a life saver in the 90 degree (farenheit) heat! We set it up in the bedroom and it was GREAT!!!