It's important here to separate the apartment from the host. The apartment itself was quite good, but it was a bad experience overall. Had I known, I would not have booked this apartment. The husband of the host did not speak any English but the host did. She was cordial and friendly but the problems are outlined below.
PROS: Location is very good at the end of the metro line, with a McDonalds restaurant across the street. (We didn't eat there) There is good safety that requires two different keys before even accessing the front door. There is a key to the gate at the street level and a key to access the entrance at the building. The neighborhood seemed nice and it was quiet. The apartment was very clean. The kitchen had most of everything you need. The kitchen did lack paper towels but that's really something minor. There was a coffee machine and a kettle for tea. The bed was quite comfortable and the blanket provided also helpful and comfortable. There was plenty of storage space with drawers and place to hang your clothes. The sliding doors worked well. The host also provided a socket multiplier so you could plug in more than one gadget per socket. There was a TV in the bedroom, although we never really used it. There was plenty of hot water for both me and my wife to take showers and there was plenty of water pressure. There are three nice small balconies, but the November temps did not permit us to take advantage of them.
CONS: Let's start with the on-site parking that was promised in the ad and in the chat postings. We rented a car so parking was important. When we got there the hosts said "Oh no, parking is a service that will cost you 15 Euros per day". On the Friday evening check-in they pointed to a lot about 100 meters down the road that was free on the weekends. (Not weekdays) When that lot was full, which it was almost all of the weekend the husband (who spoke no English) tried to get me to park at the gas station up the road where the sign specifically says "parking for customers only". When I told him I understood what the sign said, he pointed to area along at the edge of a road behind the gas station where there was a big sign that showed a tow truck towing a car away. You know what that means! To their credit, that Friday night they waited at the lot for about 20 minutes until someone moved their car and then they parked my car in that spot. That was good for that night, but we had to fight for parking spaces the rest of the weekend, even having to park where it's illegal to park. Fortunately, we did not get a ticket. On Monday morning at 08:00 when the lot was 1.2 Euros per hour, the hosts paid for our parking until the checkout time of 11:00. Heaven knows what we would have done if we hadn't planned for a Monday morning departure. This hassle ruined our experience. I had to get AirBnb support involved or else the host would not have paid for the parking on Monday. Also, for the hassle I experienced, AirBnb promised me that the host would refund 30 Euros, which I still have not received.
Something important that you need to know: Because of the energy crunch thanks to Russian, Italy has passed a law requesting all hotels and homes in the Milan area to keep their thermostat at most to 20 degrees and turn off the heat at certain hours of the night -- till the morning. That began in mid-Nov. The problem was that the host (husband) told me that the law said 19 degrees. I looked it up. He was wrong. I also don't know if they followed the guidelines for the time allowed, but in the later evening the heat was certainly off. We managed by keeping warm clothes on but that was in November. Don't know how you'll do when if you rent during winter.
MINOR ISSUES: The living room had a nice size TV but there were only a handful of channels available and all in Italian. Fortunately, we brought our HDMI cable and used my laptop. Bring your own. There is only one mirror in the apartment, and that's in the bathroom. The shower had a bathtub like you find in some hotels, where it's wide at the top and narrow at the bottom. At the bottom it has barely enough space for your two feet to move around when you're taking a shower. Those are minor manageable issues.