Rafaella is the best host I have ever had on Airbnb. Her place is absolutely amazing and at a prime location in Milan. From the unique interior decor to the cleanliness of the whole place, you know that she cares greatly about her apartment and wants to ensure you have the best stay. Rafaella was very communicative throughout our stay and was also very flexible with check-in and check-out. We are definitely staying here again if we come back to Milan.