Was initially very good, I had accidentally booked for the day after and the company was very good about letting me book the room for the day I got there. Centrally located, conveniently located to everything touristy. However the company was not good at responding to us. If we got a response it would take a couple hours. However most times they didn't respond at all. We tried with the airbnb app and the phone number they provided us. We had issues with the drain of the shower and sink, and whwn we informed them of it, they said they would get someone to look at it. They never gave us any detail regarding when or how they were going to fix it, so we assumed they would just come in themselves. However at the end of the day Massimo messaged us and said that someone had come by three times to fixed the drain. Never were we informed we had to be there or that anyone was coming at any point of the day. When we messaged them about this it was radio silence. We had trouble with the AC and messaged them about this, and again nothing.
The floors were dusty and wasn't very clean when we got there, three or four of the chairs in the airbnb are broken, and there were stains on the bedsheets.
Would not recommend.