This was our first Air BNB experience and we truly not only loved this flat but grew to love Alessandro. My children call him Alex and each day since we left Milan, they have asked for him. He truly might be the nicest warm-hearted person on this planet. His personal touch is what makes this flat stellar. He invests not only his time but also his heart in you and your family. The flat was the perfect layout and there was an abundance of snacks and drinks left for us by Alex. He went above and beyond from helping carrying our luggage to babysitting our children for a couple of hours to paying a driving violation that my husband received. I really hope that this isn't the last time that we see Alex and that we can stay at his place next time that we are in Milan :)