Ever since I placed my booking, Marco had been so helpful with my queries long before stepping into Milan. Upon arrival, I was shown the apartment by Marco's charming Dad, Sergio who, minutes earlier, ever so patiently, helped me navigate while I drove my big car into the narrow entrance of the building's secure parking as well as carry my luggage upstairs. The apartment is exactly as photographed. Nicely furnished. Clean towels. Complimentary coffee, Coke and water! Sergio recommended restaurants an activities in perfect English. It was like having a great concierge in a five star hotel. Ideal location as a 15min walk to Duomo. The apartment street has a couple of couple of busy bars that can get loud at night but closing the windows was adequate soundproofing. At the end of my stay, I found out I forgot an item of shopping in the apartment when I got back home. I got in touch and Sergio promptly found it and offered to post it to me! What service! This is the standard that Airbnb hosts should aspire to. You should know by now that I will definitely stay here again if in Milan. You should, too!