We felt very welcomed to the flat by Piera, who gave us a detailed and quick run through of everything there. She had some great recommendations for us based on the time of day we arrived, the time of year, and how long (short, rather) that we would be in Milan. The flat was as described - cozy, clean, and nicely tucked away - yet still only a short walk from the metro, groceries, cafe's, et cetera. Check in and check out system worked well for us. Should we journey to Milan in the future, we would not hesitate a moment to stay here again. Thank you very much Piera!