We really enjoyed our stay in Milan with a couple disappointing exceptions to our stay.
It is a lovely location (20 minute walk to the duomo or ten min tram ride). Located right on the canal. Room was clean but sparse.
We were here over Christmas with our two adult kids and I was very specific about choosing a comfortable place. Unfortunately it was not the couches that were pictured. Instead it was a very small two seater collapsible futon only in the main room. This meant we would have to sit on the floor but it was too cold to sit on the floor. We were told not to turn on the heat as the building would complain but it was warmer outside then inside. They did provide two small portable heaters but that doesn’t help with the overall chill.
We read reviews about it being cold but assumed that it was because they were working something out in the building.