Save yourself a major headache and book elsewhere. This place is advertised with a view and amenities that they do not have. This was part of our honeymoon and I wish we would have known these things before booking. Here are all the issues we had during our stay:
- The view is not what the photos show, you cannot see th Duomo di Milano. You can see the plaza in front of it, but you can’t see the actual Duomo.
- It’s hot and muggy in the unit and smells like a musky man. We told the host about the AC not working and they told us to turn on the fan and that due to some global warming law the AC was disabled… even though they list AC as one of the amenities.
- The wifi does not work - we emailed the hosts about this and were told to reset the router which was nowhere to be found, then they said to use the neighbors wifi.
- The mattress was completely exposed on both sides, no fitted sheet. Gross and unsettling especially in post-COVID times. There’s no way that is hygienic. Not to mention the mattress and pillows were not comfortable at all.
- There was a huge hand print smudge on the shower wall, clearly they didn’t clean the shower before we got there. Don’t know about you, but I’d rather not see evidence of someone else’s “shower fun” knowing that I have to use that shower also.
- We were woken up aggressively by intense rattling/drilling from the adjacent unit - on our honeymoon, the last thing we want is to be woken up super early by construction! At least let guests know there is construction going on so we know what to expect.
- We found a cockroach walking around our room in the morning, absolutely disgusting!
-The host team also were very unhelpful. Although they respond quickly, (with automated responses to make sure they don’t get dinged by Airbnb I’m sure) the responses were not helpful and didn’t solve our issues. The only thing they solved was the wifi issue, but then again, we used a neighbor’s so not sure if that counts.
Literally wish I could give only half of a star… that would solely be for location, everything was awful.