Andrea, our host, arranged for a friend of his to meet my husband and I when we arrived at the apartment. His friend had good English and she was accompanied by a fluent English speaking friend and they took us to the apartment.They told us a little about Andrea and themselves. The gave us the local knowledge that we needed and they offered to bring us to central station to get a bus to the airport on our date of return home. This was an extremely generous gesture as we left the apartment at 7am. The apartment was exactly as seen on the airbnb website and it was very clean, warm and cosy. It was filled with the personality and interests of Andrea, with music being the predominant theme. It had a small balcony overlooking the back garden area. It was situated less that 10 minute walk from the Metro and so was ideally placed for commuting to the city. The area was residential and was extremely clean and well maintained. The neighbours were very friendly and helpful. We thoroughly enjoyed our short stay in Milan and we highly recommend Andrea as a host.