This was the best Airbnb experience we have ever had. Pietro was great at every point in our trip. He offered detailed assistance with getting to the flat and was always quick to respond. He provided outstanding recommendations throughout our stay and even marked up a hard copy of a map for us. The flat is in a great location with tons of security. He held onto our bags for us on checkout day and even was available to meet us so that we could grab something out of the bag that we forgot. The amenities were unbelievable. He knew we had a baby with us so he set up a crib and had milk in the fridge. The amount of food (pastries, eggs, bacon, wine, etc. etc. ) that he had available was worth the money for the booking alone. I would text him where we were in Milan and he would recommend a place to go. I really can't emphasize it enough at how great of an experience this was. Pietro was absolutely wonderful. If you are heading to Milan you should consider booking this place.