Anna,

You are fantastic woman. The fact you waited around for hours because of our repeated unfortunate luck, is just a testament to the hospitality that you showed my family. Thank you for having wine, snacks, and other goodies that by no means were required nor expected. You went above and beyond to cater to my family's needs and for that we shall be forever grateful. Your recommendations for restaurants, gelato, and the must-sees in Milan were also greatly appreciated. Anna's apartment is a definite stay, and I would recommend anyone to stay with her.