My flight was canceled and my arrival ended up getting pushed back a day -- Marco was gracious and extremely accommodating because of that!
In person, his initial check-in is a bit long but does give you an effective "lay of the land." He's super nice and I would actually say the place is better than advertised in the photos! Feels very much like I'm at home.
If I'm ever back in town, I look forward to seeing if this room is open