Customer service was brilliant! We were able to check in early and upon arrival we had an issue with our toilet sink and it was tended to within the hour.
However i did also notice our shower door did not close properly which meant the bathroom floor was consistently wet. Also the bedroom window can be pushed open slightly from the outside even when locked from the inside which made me a little nervous. Finally the room is right next to the elevator so it is quite noisy.
All in all it was a decent stay in a good area with great customer service.