I was very disappointed by the check in process. We were told that we could check in at 2 o’clock and the room was not available until 6:00. We were brought into the room at 2 o’clock and the room was filthy with the garbage and have not been cleaned. Two hours later, the cleaners were there wearing no masks. The room was not available until 6 o’clock.
The communication was very poor. I requested a $35 refund for not being able to access the room until four hours after it was promised and the seller did not accept it. The sink was clogged and took forever to drain and the sheets were not pressed. This was one of my worst Airbnb experiences.