Viviana was a great host. She greeted us at the door and explained everything to us, including local tips. She always responded fast. The apartment is great. Clean, nice shower, comfortable bed and very good A/C. It also has a washing machine. It is right across from Milan Central Station, which is very convenient. The Wi-Fi wasn't working when we stayed, but that could happen anywhere, since internet providers can be unreliable.
Overall, I highly recommend it. I'd stay there again.