This apartment was well maintained and very clean. With a beautiful courtyard and window, it really has an Italian feeling to it. Great location, close to the metro lines that will take you right to Milan's center. All the restaurants around are not too touristy and cheaper than they are in the center. So that's what I liked about this place... Unfortunately this was all marred by the fact that the thug, Carlo, that works for the host, Francesco, hassled me for money. Carlo met us at the apartment to check us in. Our train had been delayed and so instead of our originally scheduled meeting time of 8:30pm, we were closer to 8:50. We apologized profusely and he seemed to be understanding, kindly showing us everything we needed to know about the apartment, which wasn't all that much. It took maybe 5 minutes and it was done. He had sat down at the table in our apartment and said he needed my phone number. It took a very long time getting his phone ready to put it in. Was strange but I know now that he was merely stalling until 9pm. Because that's when the guest must pay 20euro for a late check-in. This we knew. We figured since we had made it before 9pm, we were good to go. But Carlo figured he could stall a bit and get his money. After he finally had my number written down, this is when he asked for 20 euros. He said it was because he wasted his time. I pulled out my phone and looked at the time, showing it to him. 9:01. Check-in was finished. I protested. He insisted. He wanted 20 euro cash. I figured I would take this up with Francesco so I told Carlo I would have to pay the fee to Francesco through Airbnb. This was also because I did not have enough cash to give to him. He did not like that idea and he said my only option was to pay him with cash now. He explained that there was an ATM across the street where I could get his money. My group and I were very tired having traveled all the way from Austria that day. The hassle to find a new place was not worth it that night. He walked me outside and showed me where the ATM was. I got his money while he watched me from his moped. Later, I wrote Fransisco a polite message that read: "At 21:01 I was told that I need to pay 20euro. This was after check-in was done. He could have shown us everything and left. But he stayed over to get his money." I also reiterated that we had made it there before 9pm. Our host ignored us and never responded. Perhaps he works for Carlo after all. I chose this Airbnb because of it's great reviews and most likely you will have a wonderful time staying here. I just wanted you...