Francesca was very warm and welcoming despite the fact that we arrived very late and she had work in the morning! She even bought some breakfast supplies for us. We also loved having the espresso machine at our disposal. The apartment was exactly what we were looking for: centrally located, charming, and comfortable. It's in a nice neighborhood with cafes and great restaurants nearby and Francesca's recommendations were on point! As a host, she made us feel comfortable and was quick to respond to any questions we had during our stay. We enjoyed our trip to Milan and would definitely recommend Francesca's apartment.