I struggle because Francesca was so, so nice. She booked us a taxi for our very early morning flight out of Milan. But there was a party that went until 1am and the noise was so loud the two nights we were there. The room was private, but it was like being right off the living room. The bed and pillows were hard, the heat was on and allowed us no personal control and leaving the door open for just a few minutes to cool down resulted in a mosquito infestation. I left with more than 40 bites across my appendages. All in all it was quite an uncomfortable stay, though Francesca really was lovely and helpful.