We were delighted with the room, we were met by Tina and then Pasquale who showed us around and was very informative All parties could not do enough assisting us with lost baggage when they did not need to, for this we are so grateful The room was very well equipped with extras such as fresh milk and other starters to allow us to relax and enjoy our arrival hours Location is the best part, minutes from the Duomo, Metro and luxury shopping, as well as convenient supermarkets and bars Thank you again for a wonderful stay we highly recommend you and yes our luggage arrived 6 days after being misplaced Mirella and Bill from Australia