Chantal is a very sweet and attentive host and she took good care of me during my stay. I was warmly welcomed when I got in Milan, offered a coffee (typical when in Italy) and had a quick chat. The apartment is very clean, as it is the room, in a nice building and a great area of Milan, close to the Duomo and to Bocconi University, Navigli, etc. I would definitely recommend to stay there and would definitely go back if needed.