My parents stayed in The Apartment Upstairs on a brief trip to Milan and found the location very convenient, close to the centre of the city, and to many local attractions. The apartment was neat, clean, and tidy and overlooked a very pleasant garden, which they were welcome to use. Communication with the hosts was smooth and easy prior to arrival and Laura went out of her way to provide detailed information and search for restaurants that served my parents favourite Italian dishes. For older travellers, the futon-like bed and the sunken shower were a little difficult to manage and there was no hanging space for clothes.