The place was in an amazing restored building although the rooms are new but basic. Could be improved in quality (not quantity)
The host was bad in check in. We were with a baby in the heat and would not open the door nor answer the phone nor the messages in Airbnb . The place is actually a hotel. And the host should hire more staff !! There should always be someone there when hosts arrive even if the room is not ready.
The reality is as follows : check in is not before 15:00 so in reality the hole day the room is not yours(!) check out is by 11:00 which is normal. The place doesn’t offer a bathroom for people to use during the hours they don’t have their rooms ready.
The room has one (1) bedroom only. It also has one (1) double bed only. As no one had prepared a third bed for us we all had to sleep together . Me, my friend and the baby. According to the listing we expected two bedrooms two beds but this was untrue.
What is amazing in this place is the location. And this is the reason I would probably go back. It is literally by the DUOMO! It is worth to stay there because of that. There is no view from the window but room is ok. The other thing is the guy who opened the door who was extra rude.
The best person in there is the lady who was cleaning. What an amazing helpful polite and sweet woman!