Even though we didn't get a chance to meet Rossana personally, she was extremely reachable and responsive via the app and super accommodating. She allowed us to check in early which was amazing, as we had a ton of luggage. The room is gorgeous as is the rest of the apartment. She has great taste! The breakfast was also great and included homemade cake. The location is perfect for getting around, right next to the metro and close to the central station. I would love to stay at her place again!