We stayed in this place for 2 nights and one day. The place is managed by Gabriela for Thomas. The check in was fine - we had messaged her from time to time of our arrival time and she was there when we reached. She was also promptly there on our departure and arranged a taxi for us to the airport.
The place is spic and span. Clean. Very nice. Quite automated. As the outside weather was very hot, it was nice to come to a very nice airconditioned place. The bathrooms were excellent and of very superior quality. It felt great to bathe with such pressure of hot water!
The beds were neat and spotless. The kitchen had all the essentials including an electric kettle which we did not expect. There is a small super market just a few steps away which has all the necessities.
There was a lift, but we had to haul the luggage up about 6 steps to reach the lift.
During our stay, though this main lift got spoiled there was another one which worked and so we had no problem.
Gabriela is very responsive to whatsapp messages.
It's a bit difficult to get taxis from this place, but Gabriela helped in getting us one each of the two times we had to take a cab from there.
Overall, a place I would recommend. Much better than a 4 star hotel!