My puppy and I stayed in the apartment for 1 night as we were transitting through Milano. The reservation was for both me and my puppy.
The apartment was in a sketchy neighbourhood - I don't recommend it for women. When I entered the apartment, it smelled musty and damp. The front door of the suite is located across from the main elevator in the building so you hear people coming and going all night long.
In addition, Gianluca is a very sketchy host. He 'warned' me about the sink by telling me not to put "food, paper, and other things" in there, which anyway I would never put. What he should have said is, "don't use the sink at all because the water doesn't drain properly and will leak yellow water under the kitchen sink and all over the flor". The amount of water I used was enough to wash 1 pot after boiling a couple of eggs, 1 plate, 1 tea, cup, and 3-4 pieces of cutlery, so barely half a sink of water. Clearly there was a serious problem with the sink already before.
If there was a mop in the apartment I would have cleaned up the water from the floor myself in 5 minutes. Gianluca decided to put in a claim into AirBnb stating that an "extra professional cleaning" was necessary and asking for 30 euro - complete liar. In addition, a lighting fixture in the bathroom had fallen behind the mirror (it was like that when I arrived) - he tried to claim to AirBnb that I broke it. To me, he's a scam artist. I've been a superhost for over 4 years and have over 120 positive reviews and have NEVER had any complaints to AirBnb as a host nor as a guest - don't listen to anything he says! He also claimed that my puppy's paw prints (from the water) necessitated "professional cleaning". I'm sorry, but if you don't normally wash the floors before a guest arrives, then what are you doing? Not only that, but the shower also has a problem with drainage (he claims it's because the pipes are thin - I don't think it's normal for 5cm of water to be standing at my feet after a 3 minute shower).
When I kindly informed Gianluca of the issues, he responded with "I warned you about the sink" and "You will pay for it!". He was very rude, defensive and disrespectful. I even asked him to stop messaging me and of course, he had to send another message. My recommednation: stay away from this host! He does not meet the quality standards of what an AirBnb host should be.
A few other additional points (which I did not waste time to inform the host but could be important for future guests): the white towel that was provided was stained (it felt washed but had about 5 different stains). The cover on the bed was stained (and did not feel washed in a very very long time). There was a layer of dust on the lamp above the bed that's about a cm thick - I do not recommend the apartment for anyone that is allergic to dust, they would be sneezing all night. If you stay at this place because everything else around is booked and you have little choice, bring earplugs or you will be hearing neighbours coming and going through the elevator across from the apartment entrance all night long! Cheers and good luck.