Victoria has a lovely home which is equiped with great taste. I really liked my room and enjoyed my stay very much, even if I got sick. She was really helpful and gave me a good recommendation for a pharmacy (as well as for restaurants, sightseeing etc. of course :) I was quite impressed about how organized she is (provided information, toiletries, recommendations etc.). Communication with her was fast and uncomplicated. I liked Milano and hope I can stay at Victoria's again if I go back.