My fiancée and I stayed here recently for the Italian Grand Prix, and we were hugely impressed. Alessandro kept in touch at points during our stay to ensure we had everything that we needed and that things were to our liking (which they were!). It was clean when we arrived, there was a bottle of water in the fridge waiting for us, tea and coffee on the side ready if we wanted those...
We had slightly awkward timings for our stay in that we arrived quite late on check-in day, and had to leave quite early when we checked out, but Alessandro ensured that arrangements were put in place so as not to put us out.
The pizza place just downstairs is fantastic too, and perfectly handy for a late arrival like we were. 2 minutes walk to the nearest metro (Loreto), 3-5 minutes walk to the supermarket, and about 15-20 mins walk from Milano Centrale station, so ideally situated.
Would certainly recommend!