Paola was extremely friendly and welcoming even though we had requested to check in late at night. Her home was just a few metres down the street from the tram stop so it was a really easy journey to get to her place via the tram! Her husband also came to the door to guide us into the house which was very sweet. We enjoyed the short conversation and meeting her two lovely cats. She even offered us coffee in the morning which we declined as we were running late :) we had a great stay so highly recommended!