The location of the apartment is perfect, 5 min walk to the Duomo, but there were many aspects that frustrated us: we couldn’t contact Italianway when we had problems entering the building on Friday evening, we never received any response back to help us. The communication with them was not via Airbnb, but via email. In the apartment many things were not working: the hair dryer (what made me very upset), the majority of the sockets, coffee machine was not working properly, the hot water is not enough for 4 people, there is no brush, cloth, dishwashing liquid in the kitchen, we couldn’t clean it after breakfast, there was no salt and basic things for cooking, the Wi-Fi was very poor, the toilet paper barely last for 3 days. Apart of the location, I wouldn’t stay there again.