We stayed in this apartment as part of a family trip. The apartment itself was beautifully appointed, luxurious, extremely clean, well-located, and well-maintained. We were a short walk away from all the major sites but still close to markets. As amazing as the apartment was, it was far surpassed by how tremendously helpful the crew at Heart Milan Apartments (the management company that maintains the apartment was). They met us at check-in and made sure we got settled. They were extremely accommodating when we had to unexpectedly leave a bit later for checkout. They provided services that was like staying at a luxury hotel, including helping us with airport transfers as well as setting us up with a driver to get us from Milan to different surrounding cities was tremendously helpful. Not only did they make our trip to Milan an incredibly pleasant experience, but they also helped make our trip to Italy as a whole magical.