Astrid's a friendly person and I communicated well with her!My stay would be more comfortable if thicker duvet and blanket were provided. There was also periodically a quite loud noise coming from the boiler or the heating system. Finally, one needs a key to open the external door of the apartment block. It was tricky to figure out during the checkout how I will both leave the keys in a safe place inside the building for the host to collect them later and keep my luggage safe at the safe time outside.