Richard was the perfect host! He had almost everything ready when we arrived, even though we arrived under an hour after the last group left and 4 hours earlier than the suggested check-in time (we had let him know ahead of time and he was fine with it). The place was spotless and with beautiful decor. Richard immediately made us feel very comfortable and gave us some good suggestions for getting around Milan. The place itself was very near the center - less than 10 minutes to the Duomo by tram or 20 by walking, via a nice shopping street. All in all, we loved Richard & this Airbnb, & would easily stay again with him.