The apartment is pretty accurate to what you see on the pictures, it's located in a great neighbourhood and close to a metro station and a bus/tram stops. Overally the self check-in and check-out were smooth, Silvia also offered to come to the apartment when it was needed. The communication was great, we had some troubles with the wifi, but we messaged Silvia and Francesco came to fix it for us ASAP, so I can't say a wrong word about the communication or the service for the guests. I would definitely recommend this place.