Karin is one word - AMAZING! She offered me so much advice about the local area, the pre-arrival communication and travel tips made my journey to the apartment super easy, hassle free. It was my first visit to Milano and so was feeling a little overwhelmed by the travel network so found her advice to be transformative in my overall experience. The apartment itself is of a very high finish, super clean and amazing views of the canal - there was nothing missing, nothing out of place. Every detail was considered and had a very homely feeling. The lift inside the building was such a help after a long day of sightseeing and prosecco! When I return to Milano I will for sure be saying here again! 10/10 all round, I cannot find a single fault with anything that Karin offers with this apartment. You will for sure have a great time and be well looked after.