There was a huge communication issue as the main host wasn't available so his mom met with us who barley spoke a word of English. We had many questions and concerns once she left, the listing indluded free wifi, they did not have any wifi at all. We had to complain and wait 3 hours for them to go and get the wifi (I wonder if they would have done that if we didn't complain) The listing also mentioned free parking on premises which there is but due to the amount of people living in the building there never actually is a single space to park! So it's pointless to even put that in the listing- we were also told we could rent a parking spot for 5 euros a day but once the day came the cohost did not mention it nor did she understand that we had no where to park because there was no room.. all she said was that it was not her problem.
Also, we could not cook in the kitchen because for 1. The fridge had a huge spill and smelt like rotting food 2. There was only two wooden spoons to cook with 3. Those two spoons were completely dirty and covered in what looked like dried up food pieces. Which made us not want to use any of the utensils without having to give it a good clean first.
The air conditioning only works in one room at a time - which I think should be mentioned on the page because that was quite disappointing and one out of the two towels we were given had a stain on it.
Overall the place was nice, only 20 mins away from Duomo by tram