I had a great time during my trip to Italy and Vanessa was very nice and accommodating. She was easily accessible via WhatsApp and very adamant with helping me out with the area when I had any other questions. The warm water didn't work, but I gave her husband a call and he came over and fixed it within 30 mins. Very friendly couple! The place was beautiful, especially the bathroom. The bed was extra comfy and warm. I would recommend for people to stay there whenever they are in the area! Grazie!