The check-in worked very well. We met a friend of Olga and Maximiliano at the metro station and then she showed us the appartement. The appartement was great! It looks exactly like on the pictures. Only the outside of the building was not very nice. Maximiliano was always friendly and tried to support us. For the check we would have needed some more explanations because we thaught it will be a personal check out (same as check-in). All in all we had a great time in Milano and would always come back to this appartement!