If you are fortunate enough to visit Milan book this apartment as soon as possible! From the moment we were met by Alessandro, the host's son, to the moment we left, he provided service that was above and beyond most 5 Star hotels. He provides a laundry service at no charge and a refrigerator that is full of food including eggs, prosciutto, numerous types of cheeses, butter, water etc, even a bottle of Prosecco; it was better equipped that mine at home. Alessandro went as far as meeting us at the apartment the day before we were to leave Milan and guided us through the entire logistics of getting us to the airport. He arranged for a cab to pick us up directly in front of the apartment. He then went on line and purchased the train tickets in order to avoid any confusion on our part. As a result of his planning, the taxi dropped us off directly in front of the platform for the train that led us directly into the airport. It could not have gone any smoother! Alessandro should be named a "Special Ambassador" to Milan. You will not find a better experience at any other Airbnb facility.