This flat did not have any hot water running through any of their showers or kitchen faucets. Their plates, cups and saucers had dirt all over them which were very unhygienic.
The kitchen didn't even have a simple paper towel or kitchen towel to clean the place. I made a simple request for them and the owner said that they "manage 50 others Airbnbs" like this and that I should be more sympathetic.
At first there was some good communication between myself and their assistant but when I had no hot water on my last night there until morning, they ignored my message completely for the remainder of the stay.
Overall, I would not recommend this place to any one looking to stay in and around Milan. Its very unfortunate I'm writing this review as my past experiences with Airbnb have been amazing but this particular host does not cater to his guests.