I have stayed here few times each time it went very well, unfortunately my last booking was a disappointing… about half an hour before I arriving at the flat, my booking was cancelled from the owner.
Shortly I was homeless and as I was already in Milano. it was harsh time to find a hotel room during host Milano. Room i found was 1,5-2 hours away from the expo Center. It did cost me the double price what I have paid for. Plus 50€ each way with the taxi.
Cancellation last minute is not really how a trip should start. It is pretty nasty. It made me think seriously if I will book a flat on airbnb ever again… flying to an other city with the risk of becoming homeless!
I believe there should be some consequence of cancelling the booking after arriving at the desired city. As we can’t get our money back, if we cancel the booking there should be also something for the flat owners!
However I haven’t give any review in my previous stays, wanna do it now; I have enjoyed staying at the flat a lot and hope to stay again. If I’ll ever dare to book something on Airbnb is an other question…