The building itself is lovely, the rooms are large and clean and the bed comfortable.
There was only 1 spare pillow and no extra blankets.
There was a coffee machine and kettle but no tea or coffee pods despite sugar being provided.
There were 2 mugs, 2 wine glasses and 2 glasses but no washing up facilities for these.
The Curtain in the bedroom didn’t shut fully and a security light outside meant that the room was never dark fully.
The concierge was not available most of the time. We expected to be able to book the spa on arrival but it was fully booked other than a 10am slot on the Sunday. Pre-arrival booking would help this.
The directions regarding the trams should include help on where to buy tickets as took 20 minutes of frantic googling and looking for machines.
Local restaurant rude and area felt unsafe. It’s down a back alley with no lighting.
Overall, an okay stay but basic and not what was expected for the price unfortunately