Great flat in an excellent location for exploring central Milan. We only saw Cristina briefly, but she made easy arrangements for us to get in to the flat and everything was there and in working order as set out in the description. Cristina kept everything clean and was very friendly when we did see her, and was also kind enough to let us keep our bags in the flat a bit later than you'd normally expect on our departure today which was really handy. Overall it was an excellent place to stay, and so much better value than the central hotels (particularly during the busy Expo period).