Gabriela checked as in and she was friendly as she was bubbly. Very flexible with check in and check out times and will try to accomodate where she can.
The place was central and a block away from Milan Centrale so everything within reach. Location next to a tram stop so it can get noisy even with the windows and shutters closed. Apartment was spacious, clean and had all the amenities you need (we brought our own salt and pepper, but otherwise complete).
It is a great choice as a home away from home to explore Milan and surroundings