Nicola was a great communicator. The location is great!! All the cool stuff you see in the pictures you’re not allowed to touch the hot tub included. So if you’re booking because you want a hot tub you might want to contact the host before you book. My kids were so disappointed that they couldn’t use the arcade. The AC didn’t work. She said it was working fine but we stayed in 3 other airbnbs in Italy and we saw the difference. Also the thermometer in the room said it was 86!! Our experience wasn’t that great.