I was greeted when I arrived, though it was later in the evening, and they helped with my luggage (up 5 flights of stairs). The building exterior is a bit run-down, but it was a lovely apartment in a safe neighborhood, with cool restaurants (definitely check out "Spoon"), shops and supermarkets nearby. It is near the University so lots of young people around. The tram is right in front of the building and the subway is also nearby. Easy to get to and from Linate airport with public transportation.