We, party of 6, arrived early and put our baggages. She let us do that and kept explaining how to do that even though it was earlier than the check-in time and she worked. I wasn't able to check in, so couldn't ask about heaters. That night was little cold for us, but didn't know where the heaters were and how to turn it on. Except hot water and heaters, it was pleasing to stay there.