Marilena was a wonderful host and will do anything in her power to make a wonderful experience for you. When I needed to check in early she accommodated with no problem and when I checked out she helped to accommodate me with the large piece of luggage I had. The flat is very clean and very modern, a beautiful view as well. I would encourage anyone who wants to be in the center of Milano to rent this flat because there is no better location or relaxing flat to stay in, in my opinion! I stayed for 5 nights and I didn't want to leave.