Serena was kind enough to allow me to check in early, which I really appreciated since the Gran Prix started early.
I noticed Serena has been a Host for some time, so maybe she just had a bad few days.
However, telling me that the place had not been cleaned today but it was cleaned "yesterday", the bed may or may not have been made and there are towels and sheets inside the dryer. This was unacceptable.
The bed was made and it appeared clean and was comfortable. There were no towels in the dryer and I sent you a message, but received a response after I had checked out. The shower was acceptable, but the bathroom overall needed to be cleaned. Again, unacceptable.
The location was great and close to public transportation and a short walk to the Central Train Station.