Although I didn't meet Enrica in person, she was extremely helpful and communicative from the time of the booking to my arrival. Enrica's husband Marco did my check in and he remained on hand throughout the trip, gave lots of information about the area and made me feel welcomed.

The little courtyard as you enter is really cute. It means that the flat doesn't get natural light but it wasn't a problem as this is expected this with this type of building. The flat is very well designed and equipped and everything is brand new and beautifully clean. Great big fridge, kettle, plenty of utensils if you want to cook. Iron & mini board are supplied and even some special herbal toiletries in the bathroom.

There was a slight problem with the thermostat settings on day 1 which was sorted very quickly. It's a new boiler, and all works fine but as it was a bit cold that day - so until Marco worked out the settings he immediately supplied me with a small heater (it was pretty cold in Milan on some days). Whilst I was out with friends on the first evening, Marco personally went to the flat to check again on the temperature. As hosts go, Marco & Enrica are extremely kind, helpful and considerate people.

The location of Navigli is lovely and very central - 10 minute walk from the gorgeous river side and abut 15-20 minutes to Duomo. Great to have supermarket, shops and cafes steps away.

I highly recommend this flat and these hosts!