Lorenza might be the nicest and most polite Airbnb host I've ever met. She communicated with me constantly prior to my arrival. Once I got there she welcomed me with a drink, then spent 20-30 minutes showing me what to do in Milan, using a map and books as a guide. Tripadvisor, look out.
The place was clean, quiet, and in a terrific location. Grazie mille, Lorenza!