We didn't get to meet Paolo, but the property manager who let us in was very friendly and helpful, although she didn't speak English. We arrived later than they proposed check-in time, but it wasn't a problem with Paolo/her at all, which we're very grateful for! :)

We had some troubles finding the exact place despite using both Citymapper and Google Maps, but thankfully there were a few locals in the area who were extremely nice and helped us out. They didn't speak any English and we didn't speak any Italian, but with their guidance we managed to find it.

The area feels very safe (especially if you compare it to touristy parts of Milan such as Duomo, where we felt very uneasy somehow), but it's a half-hour bus ride to the city centre. The bus stop and metro station are nearby though (5 minute and 10 minute walk respectively), which was convenient. Overall the location is still pretty good, but definitely expect to take lots of public transport and not have the liberty to walk around.

The house is spotless and looks exactly as in the pictures! Although we didn't use much of it, the kitchen was quite well stocked; there was even an espresso maker, coffee, pots and pans, cutlery, plates and cups, lots of pasta, olive oil, balsamic vinegar, cereal, biscuits, etc. Not exactly a "breakfast" by our standards, but we were completely fine with that as we had planned to eat out anyway. There was body soap, but no shampoo, so we bought our own. The Internet (Wifi) didn't work at all for me for some reason, but I was on 3's unlimited data plan anyway and my data signal in the apartment was great.

Overall, a good place to live and I would highly recommend it to anyone. :)