We communicated a lot before arrival, so he was very helpful. He gave lots of informations. He bought drinks for us - for free: very nice! We could check in earlier. Check-out was at 12:00, he allowed us to check out at 15:00 o'clock - very nice! There was no noise at home, everything was fine. The place is very good in the middle of the (main) city - you have a nice sight to the "Duomo" from the window. We could take a shower at midnight - everything was okey for him; David was a perfect host.