The apartment is like shown in the pictures and communication with Grazia and her lovely doughter worked. Beds were made for us and some drinks and snacks to welcome us were waiting on the kitchen table when we arrived, this was really nice! More than enough towels were provided! I would not recommend for a person with astma or allergies as there is some dampness (due to the location of the flat a bit under ground?) and the hosts dog that has propably been hanging in the flat. Otherwise great stay!