Blessing was kind enough to accept our booking last minute after our other Airbnb was canceled. She responded right away and made the plans with us to meet for check in the next day. She met us once we arrived from the airport and we were able to check in. The apartment is located very close to Milano Centrale which is exactly what we needed. It was very comfortable as well, both the bed and the pull out couch bed. Our stay here was perfect, no complaints!