Frederica is very kind and friendly. It was very easy to communicate with her. The loft is more beautiful than on the picture. It was perfectly cleaned, very well designed and not too far away from the city center (Metro is 5 minutes by walking and you need to make 4 stops to reach the Duomo). We were unlucky with the weather but the apartment has a good heating system. The parking is a great advantage. I would definitly recommend it for a stay in Milano.