It's unfortunate to write this. The apartment was nice. However, when we arrived the 2nd bedroom and bathroom had no sheets or towels. We advised the greeter that we booked a 2x2. The greeter told us that they thought they thought it was 2 ppl in 1 room. We stated why would you assume that? He contacted someone and stated that someone would be there same day between 7-8pm. We stayed at the apartment the entire time for no one to contact us or show up. I followed up via email and Andrea stated it was a miscommunication and someone would show up the following day. No one showed up the entire time and no communication from Andrea. This was a nightmare. No sheets or towels to use for the 2nd guest. A beautiful apartment but a horrible experience. Buyer beware.