Didn't get to meet Michelangelo but he was available via phone. His parents greeted us and helped us with check in- clearly explained where to eat and visit and marking it all on the map. Bless them they are so lovely. Apartment is clean but a bit small but we had heaps of luggage for 2 people (there is a lift so that's a plus!). Good size for no more than 2 ppl. Very clean, conveniently located, short walk from everything.