Loretta was a great host. The place was very clean and the pictures are accurate to expectation. There was an issue with the water heater when we arrived but she had a technician on it immediately. She really went the extra mile to make sure we had an enjoyable stay and were well taken care of including a lovely bottle of Prosecco and Easter cake for the inconvenience. She was super easy to communicate with and I appreciated the extra efforts and quick response.