If I could give this 6 stars I would. Alessandro and Lucia went above and beyond to make us feel welcome. They gave wonderful advise for sightseeing both in Milan and at Cinque Terre (which we saw on the way to Milan). They stocked the kitchen prior to arrival with lots of yummy food/drink and even did our laundry for free. Amazing service. The apartment was comfortable and close to restaurants, grocery, shopping and metro to major attractions. I would highly recommend to all.