In general Laura was super communicative and responsive, thank you very much for everything. She mentioned we could check in before the time 4:00 pm but it was not possible at the end so we were waiting in a park nearby for 2 hours but we were able to leave the luggage at her place. The apartment is in a very convenient spot to take the bus, metro and a lot of cafes and restaurants near by. The only thing we need to say is the towels were not changed, they were wet and smelled.