Serena is a great host only interested in helping the stay to be more enjoyable. The room is 10 min walking from city center, starting from Naviglio Grande, and less than 10 min by tram from the Duomo. Serena is there to help you understand the charges on transports and to give tips about where to eat and so on. The street may be a little noisy sometimes, but the room is very cosy and totally make up for it. Would definitely come back.