From my experience and my point of view. Elisabetta had a small cute little place and she made you feel like HOMEfrom day ones. Anything you want or something going on or advice I can tell her. Elisabetta was great of responding. I had shower issues she had someone came and fixed and ask If is everything else going on let's her know she will taking care of. and that was wonderful. She made her client more welcome to her place. in the time I was in Italy... they are strike going on!!! for transportation and that it hard for travel and In the summer heat wave... It not helps on top of it... train ,bus, subway, rail train, taxi you name it you got it!! put it that way.. seem like it take turns to strike.. it was so bad .. I mentioned to Elisabetta about it.. She said it's happened a lot in Italy we all hate it too. one of the day. I was in the fast train coming from Rome to Milan..train was delay then on half way it stop not even half way of travel then few more times almost to the destination. it stop again and again..waiting for a call what happened at the train station and when we can get in the train station.. end up our train was the last train arrival 4 hour late!!! I can't believe it!!! EVERYTHING are closed Everyone has to get a taxi to get home!!! it been a few like that because of strike. on the last day of my vacation!! the taxi start going to strike!! It's so hard to find a taxi!! me and Elisabetta try to made appointment for one of the taxi to pick me up and drop me off at the airport. we can't find one that picked up the phone. So in the morning of the day that I suppose to leave Italy going back to USA. I waje up very early and made phone for the taxi.....for 2 hours time that I try to get a taxi and been waiting for someone pick up the phone (which is so bad on travel times) and Idk that they are on strike. and I still can't get anything from it. times getting very close. then Elisabetta think and spare her time from work come and pick me up and drop me off...and that hit 5 🌟 of service show to her client that she will go her way out..to help her out, help her client and made me not miss the flight back home.. And I thank you for. and been a great friend