Serena was an incredible host to me. Due to work I spent 8 weeks with her and she was always helpful and attentive about any kind of issues. She had really good recommendations about what to see, eat and do in Milan and did not hesitate to show me some of these things by herself. Her english is excellent so we had no communication problems.
The house itself was clean and the living together very easy and harmonic. I had lots of space (in my room but also in the kitchen) to leave all my stuff and everything you need for cooking and living is available - to make it easier to find with little notes all over the kitchen.
This all made me feel like living with a good friend rather than a stranger and I highly recommend staying with Serena to anybody planning a trip to Milan.