Cristiana was an amazing host. I had several prearrival questions, which she answered promptly. Our train was late and she told us not to worry at all. She was there waiting when we arrived. The location was perfect. We were 2 adults and 2 children(aged 8 and 10). The kids were able to walk everywhere. Cristiana gave great restaurant recommendations and had a lot of handy info on what places to visit. We used that as our guide and had an amazing time. The apartment was beautiful and clean. We were able to do a load of laundry there as well. We'd definitely stay there again. It was a perfect spot for our stay in Milan.