The only plus point is the location and space. The living room, dining area, kitchen and bedrooms are spacious. The location is great, walking distance to Duomo di Milano, shops, restaurants and metro stations. However, cleanliness was below our expectation and quite awful. The apartment wasn’t properly cleaned until the next day evening. The floor was very dirty and toilet bowl was stained. The tablewares in the kitchen were quite dirty too. The shower drain was clogged. The safe wasn’t usable. There was a renovation noise next door during weekdays. Lots of repair and touch up work needed to be done in this apartment.
Major issues were resolved only on the second day after multiple communications with the host and Airbnb support.
We booked for 5 nights, the host didn’t provide extra toilet rolls, towels, no dish washing cubes, no extra garbage bag (the large size garbage bag for kitchen use). To request for replenishment, there’s an extra charge.
Will I come back? Unfortunately, no :-(
Unless they look into these problem seriously.