Carlotta's husband, who met us and showed us in, was very nice and helpful, but once we were in, faster responses to questions about the apartment's appliances and local shops could have improved our stay.
This apartment is in a good location right near the Duomo, and it's modern and clean. There is limited space for large bags, and we found the sink and shower in the bathroom a little tight, but for a night or two, the location would be hard to beat.