This was a budget option for a one night stay before traveling via Milan Central Station early morning. Upon check-in, we had to wait for someone who lived at the complex to open the door for us to enter. After we were in, I didn't receive an apartment number so I messaged via airbnb - luckily I have internet on my phone and they replied 2 minutes later. There is a lift which, is great for those with luggage. The was no hot water for our showers - I messaged to ask if there was any way to fix it, with no response at all. We had cold showers that evening. Towels and bed linen could be cleaner/upgraded. Overall cleanliness could be improved. It was fine for what we needed it for.