This is a great place to stay while in Milan!
Location: If you are coming from the airport, this is only a few minutes from Centrale station. It is also within minutes of other stations that will get you to pretty much any metro line you want to ride on. About a 15 minute walk from Duomo. The neighborhood is pretty quiet with markets and a great coffee place nearby.
Communication/check-in: Any messages or questions we had were answered very promptly. Check-in is a breeze and works through your smart phone. No worries about lost keys, etc.
Apartment: This is a well decorated apartment with nice amenities. Having a Nespresso machine handy is helpful on those mornings when you've had plenty of the Italian reds. The shower is great (a personal point of reference for me) with plenty of room and good pressure>
I would not hesitate to stay here again and would encourage anyone to stay here.