Andrea was an absolute lifesaver, our flight was late and we arrived at the flat around 01:30, he promptly arranged for us to be checked-in at no extra charge. Amazing hospitality and quick responses.
The smart TV is a nice touch. There was a bag of ice in the freezer and a large bottle of water in the fridge as well.
The location is a dream, and the Duomo is literally just around the corner. Nice convenience store (Carrefour Express) right on your doorstep that's open late.