The apartment is nice and clean, but the check-in and the service by the host were a total disaster.
Because of problems with our train, we had to reschedule the check-in at 2 pm. The host agreed and said, that the cleaning staff will give us the keys at that time. When we arrived at 2, nobody was there. The host didn't answer texts and calls and after waiting for half an hour, still nobody showed up. At 3 pm the host called me and wanted money for the extra hour the cleaning staff had to wait to give us the keys - very dubious. Of course I said, that I won't pay it and that we're still not in the apartment. But the host didn't seem to bother.
The host said, that she will be in town at 7 pm to give us the keys then. When we arrived at 7, again nobody was there. So we were standing there again outside in front of the house at 0° C.
After some more texts and calls, and also after several conversations with the airbnb-service, finally at 8 pm the host showed up to give us the keys - without an excuse, without even feeling sorry what happened.
This was by far the worst experience I ever had with airbnb!