Chiara is a very welcoming and caring host who was extremely helpful in the beginning to get me oriented to Milan. The apartment is well located to the Central City area as well as within walking distance to the Navigli canal area. I was grateful for the air conditioner during the week of extreme heat even though it is used to cool off two rooms. Everything that was provided was comfortable although I found the bed a little low to the floor without much space around it to get in and out. Overall, the place was comfortable and a great find especially it's location.