Let me begin by saying that airbnb can be sketchy due to interesting hosts and suprises. New places listed are a gamble as well. Roberta is new to this type of rental, but you wouldn't know it. She takes pride ensuring that her guests have an amazing experience. Super sweet and helpful. She helped me print out a train ticket at the corner print shop. The place is newly renovated. Looks amazing and just like the pictures. The extra training room up in the loft has a second bathroom and she adds a sofa bed there to make it two queen beds. Both very comfortable. Slept like a baby. Wi-Fi worked great. Towels, hand soap, mini shampoo, all the amenities you need to stay comfortably. Some places in italy expected me to bring my own toilet paper. Had plenty hear.. she even had snacks, water and a couple beers. Oh and wine! All for us to enjoy. Air conditioning worked great.. it was 97 degrees in Milan during my stay. Water heater is small, so 3 adults equals quick showers. Didn't faze us at all since it was hot out and cold water was preffered. Metro, Tram and buses easily accessible. We bought 24 hr bus passes and took the green line #2 metro to Genova station from Centrale station. From there tram 9 to her place. Tram stops one block away. Tram easily accesible to go to Duomo. We came home took a nap then went back shopping by Duomo. Thats how close it was. I recommend having a drink for happy hour at "manhatten" it was something like 11 euro. Buy a drink and get access to the buffet. Cheeses, pastas, desserts. Not crazy huge but was good. Its right on the canal 4 blocks away. Buy bug spray repellant. Trust me.. Check in was super easy. Communicated with her the time we expected to be there and she was there waiting for us. Check out was super easy also. She came by at check out time.. I recommend this place to anyone coming to Milano.. trust me, it's a bargain for what you get, not only the apt. but the host. Super responsive..