The apartment is pretty nice but i was surprised to learn that the AC was not working even though it was listed in the amenities list! When i spoke to the person they put me in contact with, they took hours to respond and only responded the minute i submitted a formal complaint to AirBnb where they then told me to go talk to their manager…
Manager wasn’t any help at all as well! They told me i never complained even though i clearly did… and then they went on to make up and excuse that is completely false and just a blatant lie!
I was excited for this trip and i checked out early because of their behavior as i did not feel like i am being treated with any respect and having a broken AC in the middle of a 28+ degree weather also does not help at all.
The house wasn’t necessary dirty but it was clear that no one mopped the floors in ages. This wasn’t a big issue for me because I walk around with slippers on anyway and at the end of the day it was mostly only dust nothing too disgusting but for some it might.
I hope you change your ways of dealing with these issues as its such a waste of a perfectly good space with this poor management team.