We felt very welcome! Arabella had a friend greet us as the apartment and show us how everything works, gave the key and was just a really love person to meet at arrival. Everything details was thought through and we absolutely felt very comfortable in this little apartment that sits in the rooftops of Milan. The neighborhood is an easy walk to the Center of Milan, and there is plenty to do just outside the door. Great restaurants! Everything was easy, safe and at one's fingertips.