In general everything was good, appartment is as shown in the pictures, clean. Location is good as well, 30-40 min on foot to the duomo but there are shops on the way, so it not seems too long. In my case, something happen with wifi connection and it didnt work, but I assume that normally wifi service is available. Lift in the building to acces to the appartement. Hot water available, temperature of the appartment must remain at 20°, so if you are colder person maybe winter is not the best time to go. You have to sign a contract during the check in with normal rules, but just let you know. In general it was a good experiwnced. Chiara communication too easy, she always answer quickly