Of all that are tagged as Superhosts, Desire actually is. The apartment is way cool and funky. It had everything that I needed. It was easy to access (only one flight of stairs), which being a silly American, was important because I overpacked. Desire even helped me carry stuff up. Kitchen was fully stocked and the temperature was set at a very comfortable level. Best wifi that I've had since being in Italy. Location is great - very central. For every question Desire had a quick, accurate and friendly response. am already planning my next trip and Desire's place will be my goto place to stay in Milan.