Federica was in constant (and near-instant) communication throughout the apartment hunt and after, including in advance of our arrival and during our stay. She also provided a flexible arrangement that worked perfectly with our travel needs for a base from which to go in and out of Milan. She met us upon arrival, spent a generous amount of time sharing information about the city, neighborhood, and the workings of the apartment and the building. She continued to be helpful with answers to added questions we had during our stay, and helped to arrange for a taxi when we encountered problems because of the language barrier. The apartment itself was lovely, brightly lit by the floor-to-ceiling (high ceilings) sliding door leading to the balcony, and very clean, comfortable, safe, and well-provisioned (e.g., kitchen, extra blankets, towels, toiletries, washer, Euro travel plug, local map and brochures). Location was great for our needs, permitting easy walkability to the Duomo and Brera areas, a nice supermarket, Eataly (Smeraldo), Central Station, pharmacy, etc. Thick building walls offered insulation from neighbors' sounds and activities, but for those sensitive to this kind of thing - not completely from the occasional ambulance siren given a hospital nearby. As many have pointed out, Federica provides unexpected goodies and treats in her refrigerator and pantry. Our Milan (and vicinity) visit was made significantly easier and more enjoyable by our stay in the apartment - a great value and experience offered by a wonderful host. Thank you very much Federica; hoping we will have an opportunity to return!