Handing over the keys were simple and fast. Luciano was great and waited for us by the entrance. It was like a game of figure it out as we had no way to contact him because we had no sim card and couldn't contact him. But thankfully he was quick enough to spot and figured we were the ones that booked the apartment hahahaha

Apartment was great, spacious, clean and convenient about 15-20mins walk to Duomo and 2 stops away by public train. Apartment was exactly as the photos.

The apart has mini kitchen that we used everyday for breakfast/dinner during the holidays in Milan so it was a great life saver for us as most places were closed. Also, there is a small grocery shop beside the entrance of this apartment that made it so convenient to buy last minute food to cook at the apartment.

Highly recommend this apartment if you are heading to Milan to stay. Plus there is a small lift so if you have a big luggage you wouldn't need to lug it up 3 stories.

By far the best apartment we stayed at during our trip in Europe!