Lorenza was the best in my Milan experience.
When someone took my luggage at the bus station, she was with me via phone, helping me with what to do and making sure I was ok. She printed out the complaints form and took me to the police station.
She was so kind and so sweet. Her place was so gorgeous. My room and the bathroom were so clean and nice. Her air-conditioning was superb since Milan had been so hot these days. And her dog Luna was also so sweet like Lorenza.
Thank you so so much for all your help and wonderful hospitality.