Check-In/Out were very easy and the communication was uncomplicated. I never actually met Giada but her brother let me in and was very welcoming.
The room is nice and quiet, it has a little balcony facing the inner courtyard of the building complex. There is a small supermarket almost right around the corner and you can reach some of the university departments by foot in about 10 minutes.
I had a very pleasant stay and would book again. =)