We had a wonderful time at Angelo's flat in Milan. It was conveniently located to the metro and grocery store. 5 metro stops to the Duomo and a connection line to anywhere else in the city. We had a few questions during our stay and Angelo responded to them very quickly via email and whatsapp. When we first arrived at the flat, it was very warm and we had a question about the AC. We emailed Angelo and he responded almost immediately to help us. We also needed a place to get our boarding passes printed out. I whatsapp's Angelo and he responded right away with the name of a business right around the corner. We hate to have to take too much time out of our holiday to do business like this. Angelo's quick response allowed us to take care of this and get on with our vacation.