Alessandro had someone waiting for us at the apt when we arrived, and he himself arrived shortly after to make sure everything was ok. The apt is a studio, as advertised, so is not very large. However it was perfect for two adults for a couple nights. We felt like we were staying in a students apt with all the books and the desk. Everything worked well, nice hot showers and a good espresso maker. The neighborhood was great. Lots of little restaurants and shops nearby and within minutes of major attractions and train lines. The restaurants Alessandro recommended were wonderful. All in all we very much enjoyed our stay.