Paolo and her husband were very hospitable, they understood that they were providing a service and not just focused on making money ( occasionally, you find hosts like that - this wasn't the case ) Milan was very cold and they went out of their way to make sure the heating was turned up to meet my needs, being from Los Angeles my required temperature was higher than normal. The apartment is in center, it's 3 stops from Duomo and the metro station is within walking distance. It's a very spacious studio and the bed was very comfortable. Mum more of a luxury traveller and their apartment met my needs and expectations. I would stay there again on my next visit to Milan. Thank you so much guys, it was lovely. The hosts fully understood English (this is important to avoid miscommunication) they were very clear in their instructions and they understood my requirements as well. Communication is key when you are providing or receiving a service.