We called Francesca once we arrived by car at the proper address. She was there in less than 5 minutes. The apartment was clean, nice, and comfortable. She showed us everything we needed to know. Many of the kitchen items were new. We enjoyed the apartment and its great proximity to the Metro which we used for the Expo and downton Milano. All on the number 1 line.
We had one issue, internet. It kept falling out. It did work the last 2 days so I think the problem was solved. I'd stay there again even without the Expo.