Saverio was super attentive and supportive, trying to help us as soon as we made the reservation. The room was cleaned, organized and the house was well treated, with multiple tools and a very clean bathroom. One strong point was the heating, while we were in Milan it was raining and it was very cold, but the room was always warm. The location was really good, close to multiples transport services as well as walking to the main tourist points. We strongly recommend it!