The apartment was very nice and clean. Looks even better in real life. However, it’s a bit annoying that you have to go all the wat to Central station to pick up the keys (the office is also tricky to find). In addition to that, we received a paper which told us we could leave our luggage with Italianway in Via Trincea after checkout, but when we arrived there the office was closed. Customer service initially didn’t pick up the phone. After a while we got some help and we could leave the luggage at the Italianway office near Cadorna station, which was nice, but we lost a lot of time because of all this… So the apartment was very good, but the organisation could be much much better.