Had an okay stay here but could have been better if staffs are more approachable and not racist. This is were I proved that most Italians are too proud that they treat their customers based on their race. Also, check-in could be so much better if we could self check-in but instead you have to look for their office around the station. Another point that’s so frustrating is that the airconditioner is not working properly! This would have been fine if it’s winter but right in the middle of summer? Nope! Asked for an alternative fan or whatever but was responded they can’t to anything about it. We had to open the window and let the mosquitoes have a party whilst drinking our bloods. Didn’t have a proper sleep for 2 nights because of this. Went home feeling exhausted and sleep deprived. Not relaxing at all! Waste of money! The only good thing about it is it’s located in the city center. Not recommended. Be assertive when talking to them. Goodluck!