Diana was very welcoming. She initiated in reaching out to us and responds promptly. Caterina welcomed us in the entrance of the building and she was very friendly and cheerful.
As for the Flat, it was very homey, clean, and fragrant. The AC was working perfectly which is good for the summer, and the shower has both warm and cold. The flat also has everything (coffee, dining area, iron, tv, and stove) which really made us feel at home.
It is also close to the terminal which is very convenient for us travellers.
Overall, the flat is perfect and would recommend for travellers