Anicia is one of the best hosts I've ever had on Airbnb! She helped carry all of my luggage up the stairs (I'm a student in Milan for a few years, so it was quite a few bags!), she kept the shared bathroom very clean, she changed my sheets halfway through my stay, vacuumed in my room, and made sure I was happy. The apartment looks exactly like it does in the photos, and it's perfect for one person who needs a place to stay in Milan for a few weeks. One thing to note- the bathroom is shared with other guests (who are in a larger room next to this one), but Anicia cleans it regularly so it was not a problem for me. Grazie mille Anicia!