First thing that was unfortunate was the fact that the host told us to leave city tax (in cash) on the table, even though it is included in the Airbnb fee. Once I queried Matteo it was cleared up, but never should have come up in the first place.
Unfortunately the cleaning let the place down. We arrived a few hours after check in opened and the dishwasher was still full, and the towels (for our use) were hanging on the rack outside and were still wet. As well as this, the cleanliness of the bathroom was below average.
The key to the first door doesn’t work, we had to wait 2 times for someone to either come out or let us in. Luckily it is a complex, so we did not have to wait for long.
The apartment itself is very nice and we enjoyed our stay, it was just the above things that let the place down.
One last thing, there was no soap or shampoo provided in the shower, even though the ad stated the essentials were provided; including soap and shampoo.