Myself and a friend stayed at the apartment for a week while we explored the city but also went on day trips to The Lakes. The apartment is in such a brilliant location - really close to Garibaldi train station where you can get the metro and a direct train to Como. There is also a tram stop right outside the front door which takes you into the centre. Plenty of shops and restaurants within walking distance too.
Check-in was easy and communication was fantastic. The apartment itself was clean and tidy with everything you need for your stay. It was great value for money too.