We were in Anna for three nights. We had a problem with our flight to Milan, and our host was understanding and supportive. She waited for us until almost 11:30 PM.
The apartment was gorgeous, clean, and Annas's cat Nina was one of the friendliest cats I had ever met. Anna gave us a lot of recommendations on where to go.
The only issue we had was mold on the ceiling, but Anna immediately took care of it after informing her about it. She treated the ceiling anti-mold formula when we went out of Airbnb; she aired our room and atomized nice-smelling oils to neutralize the chemical smell.
As a host, Anna is lovely and takes care of her guests. And she speaks English fluently - communication with her was easy and straightforward.