Roberto offered us first rate service during our stay! His kindness went beyond ordinary and enhanced our stay in the wonderful city of Milan! The place is just as represented. The only thing missing is a kitchen which we didn't mind because we eagerly wanted to eat in all the restaurants. The place is two short blocks from the subway which is easily navigated with a little effort or the metro app downloaded. Breakfast was even provided at a local shop. Overall this was a great place and Roberto was a fantastic host!