Carlotta’s apartment was just as in pictures, very clean and bright. The check-in was very smooth, Carlotta contacted us to find out when we were arriving and was there to greet us. The building and the apartment can be easily found. The location is amazing, just under 10 minutes walk from the Duomo. The only mini problem we had was upon check-out. Carlotta offered us to hold our suitcases after check-out till our train. She asked us to come pick up the keys in order to get the luggage but we had no wifi, so we replied a bit later. But there was no answer until much later when we had to text again as it was already time for us to go to the train station. Aside from that the stay everything was okay.