Bernardetta had a good and clear communication, always. It was easier to get at the loft with her instructions. She is a nice and kind person. The only bad thing is that isnt to close to the center. But is close to the Piazza Gae Aulenti, which is good and convenient. However, the public transportation is super close and easy to take it, less than 5 min by walk from the loft. Some restaurants and grocery stores close to as well. And I felt like it was a good area. The restroom is shared with another room but I never had problems when I needed. Grazie mille!