When I first messaged Jolie about the apartment, I got a reply within minutes and was happy to see how quickly I got my vacation booked! She was very helpful and explained everything I needed to know about her apartment and its surroundings. She even gave me suggestions about the nearby places to visit, and the local cafes to check out for food/coffee. When I arrived, I was greeted by Analyn, who gave me the keys and showed me around the place. The apartment itself is super convenient and is located at the heart of Milan, with only a 5-7 minute walk to the Duomo. On the way to the Duomo, it's easy to get distracted by the many interesting stores that are located along the street. The apartment had a beautiful view into the courtyard. Jolie had everything you need, and throughout my stay I was able to communicate with her if I was searching for something (again, her responses were within minutes). She made sure that I was comfortable and happy with my stay. I highly recommend her place when you visit Milan! It was spotless, modern, and comfortable... I couldn't have asked for more! Thank you Jolie!