Pros: Nice, tidy, decent sized two bedroom apartment with character and a good view from the balcony. It’s also only a few minutes walk from Centrale Station. While we didn’t need to use it, the kitchen seemed to be well stocked and a complementary bottle of wine was waiting in the fridge.
Cons: The apartment - which includes two double bedrooms - costs the same whether one person stays there or four. Consequently, the requirement to pay an additional €30 for bed linen if you want to use more than one bed is unjustifiable. It’s like going to a burger restaurant and discovering you have to pay extra for the bun.
On top of this, there was an issue on the first night when it transpired there was no linen under the blanket on one of the beds, which meant I had to sleep on a bare mattress and pillows, all of which were heavily stained. However, Nicola did come quickly the next morning to resolve this. He apologised and returned a third of the €30 fee.
A more frustrating issue was the fact that after the first morning there was no hot water in the apartment. That meant we had three days of ice cold showers, which was very unpleasant. I messaged the owners on the third morning about this but received no reply. I messaged them again after we had checked out, and it was only then they replied and apologised. However, when I suggested a partial refund might be in order for the inconvenience they again failed to respond, which would appear to cast doubt on the genuineness of their apology.