My stay was very pleasant. The room has a calm vibe that is very needed if you walked a lot in the city before. Everything there is so well prepared and thought through. The location is central and it is easy to access many areas by walking or public transport. Check-in and check-out were very smooth. Victoria is very kind, helpful, and knowledgeable; she kindly recommended to me some amazing places to visit in Milan. The whole experience was pretty inspiring.