Anna has been a great host. She responded to messages very quickly which was always a bonus. The amenities were all great, except we couldn't find shampoo nor body soap - but wasn't an issue at all as we brought some in case they weren't enough. We were greeted with a bottle of wine and few snacks which was amazing. The flat was very warm (heating works great) and the hot water worked great too. I couldn't ask for more! :)