We stayed in Marco's apartment for 3 days and from the beginning it was great. Email response was immediate. He was waiting for us as we got off the tram as per his excellent instructions. His apartment was exactly as described and better. It was very clean, lots and lots of space, kitchen had everything, he even set us up with some breakfast goodies. Nice big bathroom with a great shower, bathroom was also stocked with essentials. The bedroom was huge and the bed was very comfortable with lovely fresh linen. There was a washing machine which is such a bonus and the internet didn't miss a beat, worked very well. Marco spent a lot of time with us giving us information about everything from attractions, sightseeing and places to eat and shop. Why would anyone go to a hotel when places like Marco's are available. We will come back to Milano and stay longer and we will only want to stay at Marco's place because location and host are excellent. Ti ringrazio molto. Gina and Sam