Massimo, was great! We had issues with our accommodation prior to contacting Massimo last minute. He was more than willing to accommodate us and had the place ready in an hour! He even apologized for not stocking the fridge for us haha! The place was very clean, was like a home away from home for us. Any questions Massimo was more the able to help, and made our stay just incredible! Further more it's position and location was nice, with close proximity to a grocery store and train stations. I highly recommend Massimo for your trip to Milan, and will most certainly return next visit.