We did not meet Filiberto but we met with one of his co-workers, Marcello, on a different address than the apartment. He was kind and polite, but we did not have the apartment tour and explanations on the spot. Once we arrived to the apartment we noticed that the toilet seat was broken and the flushing system was not easy to figure out. Also there was one set of towels missing but Marcello was very responsive and brought us another set.
Also, the washing machine was broken. We tried several modes but the machine didn't rotate. Water was stuck on the bottom. We had to ha d wash all the clothes that were already inside the machine with soap. Since we stayed only for two days we didn't bother to explain the issue to Marcello but hopefully they will fix the machine for the next people.
Other than that the apartment was nice and clean and well located, near the train station and metro station.