Great stay with Susannah! We had a 4 night stay. The apartment was nice and clean, and had all supplies needed. She sat down with us at check-in, and spent about 30 minutes, giving great insider tips, and telling us about both nice places around the city of Milan, and in the neighborhood as well. She answered really quickly before and during the stay, and was very flexible with both check-in and -out. We would definitely recommend staying with Susannah!