Mauro was absolutely wonderful - this was my first time in Milan and I was traveling alone and I had accidentally taken the wrong train which left me confused and upset and unable to locate the Airbnb. Mauro and his partner were immediately on top of it and extremely patient and helpful, they sent someone to where I was to escort me exactly where I needed to go and I could not be more grateful for their graciousness and understanding. Not to mention, the apartment is spotless and beautifully decorated and you really can’t get better when it comes to location. 10 out of 10!!