Piera was wonderful, very friendly, showed me around the neighborhood, lent me a nice umbrella. The apartment was basic, clean, was very small but had what we needed. You do eat and sleep in the same room, which was fine for my son and I. The apartment was very easy to get to by the Metro. It was easy to get the main sites in Milan. It is an apartment building where working Milanese live. We loved Milan, and would consider staying here again.