Francesca's parents greeted us, showed us around the apartment and gave us all the information we needed about getting around Milan. Her father even led us to a restaurant by car and made sure we could get dinner there before leaving. The apartment was in a nice area and very lovely. Francesca provided all the nessessary amentities and more such a several choices of breakfast items. It was very roomy, bright and clean. The location was also great , close to the EXpo, public transit, and parking. Francesca came when it was time to check out and she was as cheery and bright as she had been on all of our previous communications. We enjoyed our stay tremendously.