It was an excellent experience from start to finish. The booking process was fast and efficient and our host was proactive in ensuring we had all the correct details for finding the apartment and for collecting the keys.
We were met at the front of the building and were shown around the apartment, taken personally to the garage to park the car and and given advice on local restaurants - and even took the trouble to book one on our behalf.
The apartment itself has an excellent location - within walking distance of central Milan, very close to bars, restaurants and artisan shops and 10 minutes away from the metro station. Inside the apartment perfectly matched the description on this site - it was clean, tidy and homely - just what we needed at the ending of our hard days of walking around Milan.
The apartment and the host are to be highly recommended.