The landlord is the nicest person I've met during my extensive travel for the past 4 years. He met us in the apartment, the checking in process went very smoothly. Orlando bought for us some snacks :) The apartment was exactly as it is shown on the pictures, quite clean and comfortably located. We came to Milano to watch the football match and Orlando drove us to the stadium to buy the tickets. He also gave us very precise instructions about how to get to the city center, stations, restaurants and etc. We left the apartment at 4.00 am and Orlando drove us all the way to the station. If we ever go to Milan again we will definitely stay there!