Check-in staff was very friendly and made the whole process very smooth. The apartment is within walking distance to Milan Central Station which made it easy to get to the airport the next day for our flight but a taxi is definitely needed to get to the main attractions in Milan. The shower is a bit small and uncomfortable but that is expected with the limited space in apartments. The building has an elevator which is great for those traveling with a lot of luggage! There is not much lounge space or amenities in the apartment but it was perfect for a one night stay.