Apartment is in an amazing location right by the Brera museum and a short walk to all the main sights. The best thing is how peaceful and quiet it is and the view on to the garden is beautiful. It’s also in a very safe area and secure building. The self checkin/checkout process is great- it’s so much easier because it takes the stress off of coordinating schedules and unexpected delays. So we didn’t meet Laura but she was super organized getting all the information to us and provided perfect instructions. Communication was great- she responded immediately when we had questions. Highly recommend!