Lelio does not stay in Milan but the concierge was responsible for helping me check in and out. Although I do not speak Italian and the lady at the concierge does not speak English, we were able to communicate via Google Translate and my stay at Lelio's was mainly smooth. The location is good, but somehow the WiFi was not working - although it was a minor issue for me and I did not bother to contact the host as I was only there for 2 nights. Since the Airbnb is located in a busy street, expect some noise from vehicles at night, although it was not really an issue for me as I am used to white noise. Lelio was very responsive in general and overall I had a pleasant stay.