Lucia and Alessandro were awesome hosts. Alessandro met us at the apartment and helped us with the luggage. He then helped me find parking for my rental car (not necessary in Milan). Then he spent about 40 min with us explaining about what to do in Milan, what restaurants to go and many other tips that we found very useful. To top if off he sent me an extremely detailed email to summarize everything he had told us. He was always extremely responsive and we could not be happier about their service.
We were 5 people in total and the apartment served us extremely well. Highly recommended!