Sylvia was always available to answer questions and she was very helpful. She kept a bowl of fresh fruits, water in the fridge and food such as bread and pasta in her pantry which was very helpful as we arrived late and the grocery store had already closed. The apartment is very clean and located 10 minutes away from the subway. There is a grocery store across the street , a cafe with great coffee and a bakery with great bread/pastry store just steps away from Sylvia's apartment. I highly recommend staying at Sylvia's place when visiting Milan.