Check-in agent (Alyssa) was absolutely amazing but once checked in we were supposed to contact Anna (the AirBNB host) with questions, who was not overly helpful.
Check out was 11am, and there was no option for late checkout and we could not leave our luggage anywhere- asked Anna and she sent a link to a luggage storage company that was a 5min cab ride away - not ideal as there was a train strike and cabs were scarce. Also asked Anna for information about getting to airport (during train strike) and Anna sent a screenshot of a website (written in Italian) for a taxi company, which we could have found doing our own internet search, but we were hoping for a local persons point of view. We went back to check-in agent who was far more helpful with information and options to consider during the train strike.
Be aware that there are 4 very narrow flights of stairs to access apartment which was quite challenging with large suitcases- but the old building was beautiful.