The apartment was beautiful and looked just like the pictures. I enjoyed the apartment immensely. It was a welcomed change from the other 2 stays that I had near Venice and Lake Garda.
The neighborhood leaves much to be desired as does the building but the apartment some how makes you forget the outside once you enter it. The calm cool green & gray colors provide a sense of serenity, peace, relaxation and joy. I must say I would rent it again.
My communications were few, simple and without complication. I had no issues to concern myself with at all. Getting into the apartment did require following exactly what I was told via the app by Katie. I was a little confused on how to get through the main building door without a code but one of the tenets (that was leaving) arrived and it worked out.
I walked up 4-5 flights of stairs and found the key lockbox and went into the apartment. I had to use one of keys provided in the lock box to open the door to the bedroom, bathroom and laundry area. I later found the key in the back of the bedroom door.
Overall, the neighborhood isn't the best but not the absolute worst. The apartment is gorgeous and the stay was pleasant. I recommend eating outside of the neighborhood as there are few decent options available.