Piera was an excellent host, very kind and warm, and she made us feel welcome as soon as we got to the appartment, even though we arrived very late because of a delayed plane. Her directions were very clear and we made it there on public transport without any problems. Everything in the appartment was clean, we had what we needed for our overnight stay and we slept very well. Piera gave us some tips regarding places to visit during our short stay in Milan, too. Overall, very happy with the experience and I can recommend Piera's place to others! :D