Jacopo's apartment is close to Istria metro station which provides good transport links for getting into Milan. It was clean and comfortable, the air conditioning was particularly excellent during the heatwave. The appliances worked well although the kitchen equipment was lacking some useful items.
Once booked at short notice, Jacopo was able to facilitate an early check-in which was appreciated.
During our stay, the code for our apartment changed one day while we were out. We were not notified of this change and the first we knew was being unable to open the door when we returned to the apartment in the evening.
Fortunately, Jacopo responded to our messages very quickly and supplied us with the new code. However, we feel this is inappropriate behaviour, particularly as there was no guarantee we would have been able to re-enter the apartment. The code also changed a second time without warning during our stay, although this time we were informed when it happened.