Filippo was generous in letting us check in early and was very responsive to my messages during the arrival day. The flat is great - good location and nicely done. What we were put off by was the eur20 charged upon arrival for the setting up of a travel cot for my son. Mind you what is provided is not the proper cotbed as per the listing pictures rather than a simple travel cot with no mattress or sheets, etc. Just thought it was a bit cheeky, by a host that was really generous overall!