First of all, let me start by saying the location cannot be more perfect, being so central and literally 2 min walk from the Duomo. Communication with Andrea/Eduardo has been great, prompt & quick, and Eduardo was very friendly upon check-in and it all went smoothly. Comfortable shower.
Now, my girlfriend stayed here with her sister 2 years ago and the moment we got inside, she was disappointed. From here on, her words:
"Two years ago, my sister and I loved it as it was really sparkling clean. The moment we stepped into the apartment this time, wear & tear was clearly showing. The top edge of the kitchen drawers were all dirty and when I opened them, there was a dirty used spoon inside. I pointed this out to Eduardo right away, and he apologised and quickly wiped it with a wet kitchen towel. The fridge door handle and surrounding looked like it was touched with oily hands. After he left, I noticed many small beige colored unidentifiable things floating inside the toilet bowl, so first thing to do was to flush it away. Then when I looked up, there was a large gaping hole in the ceiling, showing the boiler. The hole was roughly done, and it did not look nice. The blanket for the sofa bed was quite old so I suggest this be changed to a new one especially as it is not covered like a duvet cover.
The hosts are very friendly and kind, the location is fantastic so if only the maintenance and cleanliness had been better, we would have fully enjoyed our stay."