I only met Giuliana right before I left (I was usually up later and came home later), but she made check-in easy and was very kind and attentive over text. The place has everything you need if you're only staying for a few days -- a cozy, private single room (comfy bed & pillows) with 2 towels, some table space, hangers, and a shared bathroom (no lock, but I never felt unsafe). The metro is right in front of the building so travel is extremely convenient. My only issue was that there was a bit of a cat smell, but it doesn't travel into the room or bathroom. Lamú the cat is the sweetest & loves being pet!!