The apartment was spacious, modern, and clean. The beds were comfortable. The apartment is in a great location - right on the 2 tram that takes you to Duomo Plaza but away from the tourist business. Roberto was very helpful - I had last minute changes to plans due to illness, which unfortunately cut my time in Milano short by two days but he accommodated us and was very responsive during the rescheduling. I only wish I had been there longer!