Gracious host, waited for our arrival and checked us in herself. Explained what we needed to know about the unit. Apartment is located in a quaint neighborhood that has plenty of shops and restaurants, all walking distance. There were some construction noises, but overall quiet at night, as we came with our kiddos. Only thing we did not like was city of Milan had restrictions on heating temperature, which was not owners fault, however it was not communicated with us so we were unexpectedly sleeping in 65-67 temp at night. Not comfortable for our kiddos. We enjoyed our host and our stay.