This is a beautiful apartment and spotlessly clean. There is a tram stop outside and in a great location very close to the canals. Communication with Agnese was very good and she provided us with very detailed directions. As she stated there is building work going on outside which was a little noisy for a very short time in the morning but not a major problem. As there was scaffolding outside, the apartment was dark but again not a problem as we were out all day. The beds were very comfortable and the flat was very warm and cosy. The only issue was there were no duvets for the beds. There was a bedcover for each bed but we needed the central heating on overnight. ( We stayed in January so probably not an issue for most of the year) . Would recommend this apartment.