When we booked this apartment, the fact that Cristiana rent 2 rooms at the same time wasn't specified. We even asked her for more details and she told us she only rent 1 room. That's why we were surprised when we arrived and saw 2 more people at her place. We didn't even meet her once. The apartment doesn't have a good insulation , from the bedroom we could hear the neighbours noises .
Cristiana is very reactive and gives many indications (she leaves a map of the city at disposal as well as some food).