Our stay in Milan was wonderful, thanks to Manual! He was a helpful and gracious host who went the extra mile to ensure that we were well taken care of. He arranged black car service for us upon arrival. He assisted with our bags in check in. And he was even able to help renegotiate a reservation that we’d made by mistake. The apartment itself, as pictured, was stylish, quiet, and clean. The setting was classic but the amenities were modern and functional. It was a perfect balance. Can’t wait to come back!