Was quite difficult to access the staircase but Alessandro team was very helpful! Sent a guy to help us as we were not familiar with the particular way to unlock the staircase door. A very friendly guy. Tried to communicate with us to make sure we understand though we dont speak the same language. But it wasnt their fault as the door was managed by the condominium and not them.
The house itself, is very beautiful. Overall i think it was the best house for trip to Italy. Really really love it. I slept in the living room though the bedroom itself is spacious- just because i think the living room is cosy as well! Provided some great places to visit on their board. They also provided breads and spread for snacking! If we were to stay longer i would definitely love to stay in this house :)