Communication with Pietro was great before we checked in. He gave us great directions since we were driving to the flat. Went to fill up the gasoline with me then return the rental car with me, I wouldn’t be able to do any of it without him since both were closed! Refrigerator and cabinets were fully stocked for our family of 7, Duomo was 2 blocks away, he gave us a full list of recommend restaurants upon check in, we checked out 2 places on the list of maybe 50 he gave us, and both were excellent! You can find Pietro just about 24/7 via WhatsApp. Flat is super safe and double gated after 7pm. Our experience in Milan was beyond words can describe. Thank you again Pietro!