The place was perfect for group or family. Tram station is just a walk away which is great. I didn’t meet the host in person but instruction for the check in was all clear and easily understood. (With covid situation it is also better to avoid physical contact). Interior was great. Almost everything was there prepared from the toilet to the kitchen. The lock of the toilet doesn’t work but it didnt bother our stay at all. I could say one of the best stay i had in milan.