My husband and I had a wonderful experience at Francesca's! I only wish we had more time there to enjoy the city. Francesca went above and beyond in hospitality - she made phone calls to order dinner for us (best pizza we had in Italy!) and booked an early morning taxi ride to the airport. She was so kind and helpful. The room was clean and comfortable. It was stocked with snacks (yogurt, juice, fruit, cookies, etc) and had a great espresso machine. The apartment is located in what seems like a very fun, hip neighborhood with super friendly people.