Luca is extremely welcoming, and made sure we felt settled every step of the way. While we didnt meet him directly, he always messaged to see how we were doing and if we were running into any issues. He also provided us with some breakfast items. We had a minor issue in the washroom that Luca wouldnt have been able to forsee but upon messaging him, he was quick to respond and gave us a quick fix. His bed was very comfortable (best sleep we have had in a couple of weeks visiting Europe) and we felt at home with having access to the apartments ammenities. While it was further away from city central, all forms of transportation are extremely close to his flat. You can literally view the metro station from the window. We would highly recommend Luca's flat to a couple!