location 10/10: close enough to the Duomo and main action yet far enough to enjoy peace and quite
layout 9/10 : nice building. fully renovated flat. squeaky clean. spacious bedroom. adequate size living. small kitchen
hygiene 9/10: excellent all round. some negligible mold in the bathroom. nothing major andcan be fixed easily
communication 7/10: very very clear and professional instructions. however I did not receive a response to a query I had. there is no personal touch which is why I gave a 7. I personally did not need any help but I am just letting others know
overall 9/10 : definitely recommended