Nice location, beautiful apartment, fully stocked kitchen (except I would have liked a tea kettle).
However, no WiFi or hot water, which was an issue. I texted Ezio, asking about WiFi network name and password. He gave me one, and that network was not available. I was close to the route and did some on/off troubleshooting. Finally it popped up and the password did not work. I messaged him again and he just insisted “Michael said it worked” and then stoped replying.
I messaged Lorenzo, who just told me to check the name and password underneath the route. This was a different name and password, but this network name never showed up. Lorenzo didn’t care to reply to my messages or help me further after this.
Additionally, the shower nor sink would get hot. I tried all positions of the knob, waited for a long time, and even tried early morning/late evening.
Lorenzo/Ezio were helpful in letting us drop off a few bags early while the cleaner was finishing up. However, these issues would have been detrimental if we had stayed more than 1 day/2 nights.