Carmen is such a bright, old lady who is really helpful and thoughtful! The house was absolutely clean and felt like home. She provided every single item you'd need and more. The internet wasn't working when we were there and we stayed only one night so always check the WiFi when you check in! I certainly recommend her place even so it's bit far from the city center or Navigli area(where the night life is). The area gets bit scary after 10 PM as there are not many places open but there are good restaurants and bars in walking distance to her place. If you seek for a home setting, good coffee and hospitality, she is the one.