Very disappointed in this booking. After arriving on a very long international flight, the key was not where we were told it would be. We called the number listed and the person on the other end gave us the wrong instructions on how to enter the building. We then spoke with another person who gave us the correct instructions but discovered the apartment on the 4th floor was locked. After a bit of a struggle the host finally agreed to drive over and unlock the apartment for us. This was all after about 2 hours by now. And we were exhausted. When the host finally showed up to unlock the apt we entered and discovered the Air conditioning did not work well and one of the fans was broken which made it very difficult to sleep in the heat. Additionally there was a broken chair in the bedroom, the refrigerator door was broken and would not close properly and the outdoor furniture did not have any cushions on it. Also, the apt is in a very loud neighborhood. The host informed me that I would receive a discount for all of the troubles and as of the writing of this review I still have not received it. The host also told me they would call me back and I never received a phone call.