Well. There is some words that I can write about my stay . Flat was clean and location is great, if you are ok with the central noise this place is for you, 1 min walking from duomo... what wasn’t accurate was about check in . After trying 5/6 times to call them, send them a message to call me back ASAP but till today day I never got a call back . I was really upset about that since I am also a co-host and I know how important is to be available for the guests specifically after such a big confusion with the links that they send me to follow about how to get in to the room. So I open one of the links and follow the instructions, surprise ! I end up inside of one room that was occupied from someone else , I am a serious person , just closed the door and automatically started calling them to understand where the problem was . NO REPLY. No one answer. Send them message to please call me ASAP . Nothing. Then I open one of the other links and I manage to open another flat door . Well, this one was empty we get in... I was the whole night afraid that someone will just get inside the room while we were sleeping . I really didn’t feel safe. Day after I realized that one link worked for the entrance door and the other one for the room. Each time that we were getting in to the building we were ringing someone else’s bell. I was always feeling so sorry because I knew I was bothering them , they even answer once to the bell ring, but there was really not another way to get inside . Next day while waiting for them to call me back to explain what went wrong on their side/ instructions I only got a message with check out instructions. I was like???? Is that really happening ? Well... flat is great and clean. Don’t think you will get what you see on the pics because there is no sofa at all on the room. Communication I will give 1 start because of this whole situation. And plus there is kitchen but not even one glass or plate or knife ... absolutely nothing I was chocked 🤣🤣 but funny honestly . What’s the propose of having a kitchen if you can’t do anything ? 🤣