Roberta was amazing, very helpful. allowed us to keep our bags there on check out day so we didn't have to lug them around the city till our flight! She was very attentive and made sure everything was perfect for us. The room was a great size, very clean and the bathroom was lovely. location is close to Isola which has nice restaurants and bars, walking distance to the centre and also a tube station near by. I would definitely recommend to stay here and would come back again!