There were many things that were unexpected during my stay here, including the check-in process. I was in Italy for 11 days, and every single one of the other Airbnbs I stay at asked for a photo of my documentation/passport to send to the authorities in order to register my stay (including another unit in Milan). This one asked for nothing. Second, the keys are located in a lock box chained to a light pole across the street from the apartment. Seems like they’re asking for something bad to happen to the lockbox and lose access to the keys. There was a video sent which was helpful in completing the check in process. This apartment smelled like a heavy cigarette smoker lived in it previously. The bathroom ceiling has black spots that appear to be mold above the shower and there is also mold in grout lines of shower tiles. The walls appear to be beat up with many black streaks and marks. The “air conditioning” is two portable units with massive exhaust tubing that had nowhere to go except out of the fully opened windows. These units created heat in the rooms they were supposed to be cooling, so the cooling effect was minimal. I stayed in a different unit in Milan for a night prior to this, and it had a better value at under €100 per night, fees included. Until some upgrades and the mold situation is addressed, I would steer clear of this listing.