Finding the lockbox was difficult since I was using google translate to translate Paolo's instructions into English. In the future I would advise the instructions to say that the shutter with the lockbox is to the right BEFORE you come in the front door and that the shutter should SLIDE all the way to the left. This was the only minor issue with the place and Paolo was great about responding quickly! It was probably a translation error but just wanted other English speakers to have clear directions.