Mauro was nice and communicative during our stay. If you want to be in the middle of the main area in Milan for shopping and close proximity to the Duomo, this is a great stay! As an FYI - if you are looking for quiet, as this is in the middle of it all, expect street performers to be heard through the windows. I would go a little more outside of the main area if you are looking for quiet and peaceful, but for accessibility to the main attractions, this bnb is perfect/comfortable for 1-2 people.