Communication with Roberta was very good and fast.She is super polite and nice host.She even bought a water on my request and I did an early chek-in on arrival.However,apartment needs curtains in the living room definitely,as everything was too bright and sunny and making that you feel even hotter inside-air conditioning wasn't working very good.I didn't have bags for trash,only half of liquid soap was in the bathroom- but bathroom was clean.Sofa in the living room was very uncomfortable and small.Kitchen was nice and clean.Kettle in the kitchen was extremely dirty and full of limescale.I couldn't keep my luggage on chek out in any Roberta's safety place so I had to pay extra for that in some space that Roberta recommended- which wasn't nice and I had to go with all my bags there.Apartment is on the last floor with elevator. All in all everything was okay- but there are things to work on in this apartment.