Loretta was incredibly responsive, responding just a few minutes after I initially texted her. She gave great directions to the airbnb, was there to greet me and gave me recommendations for what to do around the city. The place was clean, quiet and comfortable. There was a guest in the room next to me but could not hear anything unless you were in the hall. Each guest has his/her own sink with a shared toilet and shower - was no problem at all. Overall had a great stay and would definitely stay here again!