We did not meet with Massimiliano in person but he did his best to make our stay in Milan as comfortable as it could be. Despite having family problems, he organized our check-in with the help of his friends, and we settled in without any difficulties. He even cared about providing us with some water/juice/snacks etc!
We liked the place a lot, it is just as shown in the pictures. The building is very authentic, with its courtyard and long common balconies - as we have seen it in the movies about Italy. The size of the loft is just right for two people. The neighbourhood is very nice, with Darsena and the navigli nearby.