The room that I was given was a different one than the one I booked (and placed in another flat). I was really surprised after arrival. The room didn't fit to the descripiton of the place that I booked, the standard was lower and the flat was the lacking the facilities/services that were listed in the offer. There was no desk, no proper light, the room was smaller than promised in the offer, there was no breakfast,no dishwasher as promised in the offer....etc.
I met Giulia and we tried to solve it, but the room that I booked was occupied already by someone else and finally we didn't find a good solution.
I just couldn't accept this low standard for quite a big money, so I had to complain to airbnb and I left the flat. Airbnb supported my claim against the host.