Massimo is a terrific host. He was there to meet us when we arrived and even had food in the refrigerator! He is always available for any questions (and very patient) and when we had a problem with the dvd player, he got us a new one immediately. The apartment is very clean, centrally located, near lots of shops, close to transportation and there is a lovely park across the street that our daughter enjoyed. It felt like our home for the time we were there. We were very sad to leave and hope to go again soon.