My stay at Chantal's apartment was amazing. Each morning she provided a small breakfast of coffee and various confections. On certain days, she would serve a delicious cake or jam that she had made herself. The apartment that I stayed in was full of character. The room I slept in had numerous knick knacks that adorned the walls, giving it a very cozy feeling, while the living room had a piano with a pleasantly warm timbre to it.
Chantal herself is very personable and knows the city like the back of her hand. She's easy to talk to and has many, many recommendations of things to do, restaurants to visit and places to shop in Milan. I would certainly look for the "Chantal seal of approval" when deciding on weekend trips around the city!
I also want to say that Chantal was a real life saver. Near the end of my reservation, a future trip I booked suddenly canceled on me and I was left without a place to stay after leaving her apartment. Not only was she able to further accommodate me on very short notice, but she also patiently helped me work with AirBnB to make sure that the stay extension was properly processed, and that after my stay with her I could still find another place to live! Had it not been for Chantal's exceptional hospitality, my predicament would have been much more stressful.
In short: if you're every visiting Milan, then I hope you will be lucky enough to stay with Chantal. I would highly recommend her lemon poppy seed cake :)