The apartment was quiet, clean, comfortable and beautifully decorated. The apartment's location is good (20 min. taxi ride to Centrale station, 15 min to Duomo) and there is a washing machine inside the apartment, which is helpful for any guests planning to stay in Milan for a long time. The check-in process was easy- we got the keys from a receptionist inside the building. Elisabetta was also very welcoming and helpful throughout the whole time.