Tommaso was very friendly and surprisingly available for any questions or requests. He also gave some valuable local tips of places to visit.
Regarding the apartment, it was as posted. Everything was clean, tidy and ready. It is well located, you can quickly catch a bus to the nearest metro station that takes you directly to the city centre. Or you can easily walk to the metro station in 10-15 minutes or so which was the thing I preferred to do. The neighbourhood is pretty friendly and I felt well there.
Don't forget that Milan is not only the city centre, from the appartment I did a 30 minute walk to Fondazione Prada which was pretty amazing and had the Bar Luce that was beautiful if you're into Wes Anderson. The buildings that I saw through that walk also had beautiful architecture.