This is a fantastic apartment for a family. It is spacious and really well maintained. The main bedroom has a big walk in robe and the kids room also has great storage and the balconies in every room give lots of light and fresh air.

There are 2 eating areas which was also brilliant, we ended up eating breakfast in the kitchen, leaving the big dining room table in the lounge room free for our computers, books and maps during the day.

The location is also excellent - right opposite a supermarket, which on the first night we arrived was a godsend. We had just come off a 24 hr flight and the kids were exhausted. There was no way we were getting them out of the house to eat. So I ran over and bought fresh pasta, pesto sauce and a bottle of wine. Everyone was happy :) The other great thing about the location is that it is in a non-touristy area. Originally I had planned to stay in Navigli, near the canals but in the end went with the more residential area and I'm so glad I did. It really felt more like "real" Milan

Ok so I know this is a long review - but Ive saved the best for last! The very best thing about this apartment is Matteo and his parents. We arrived with no idea which number apartment it was and within minutes the security guy had spotted us and called Matteo's parents. They arrived and showed us upstairs and around the apartment. They had the whole thing sorted - photocopy machine for our passports, slips of paper for wifi details etc. and both their personal mobiles (which I used 1 hr later to get help turning the stove on) Then 2 days after that the wifi went down (it was the service provider) but i had to book tickets to Verona, so they let me go up to their apartment and book the tickets from there while Matteo called the company to get it fixed.

Staying here really was like hotel level service in a private apartment.