Elisabetta was lovely from the first moment! She was easy to communicate with and would reply very quickly. The apartment is located in a great creative location with interesting bars, restaurants and cafes close by, an area that I would want to live in if I was living in Milan! The apartment is very small, but that that shows in the advert. My only concern was the bathroom, because we couldn't shower properly as the shower head came off, the water flooded and the toilet actually moved! Also it is not private at all in the bathroom...if that was renovated, it would be the perfect place to stay for a couple of nights. We enjoyed our time in Milan very much :)