Geatano was very responsive and accessible. The location was excellent, just five minutes to Duomo. The place was nice just like a hotel. There was a guard during the day and the elevators worked fine. Absolutely recommendable. I was lucky to be one of the first guests so most of the accessories were brand new. Very nice. Only from 20 st of March the central heating was turned down and it was a bit cool at night but not a serious problem at that time.