We didn’t see Polly a lot because she had to work but we communicated with her easily. The balcony is so lovely, we spent our last hour in milan there.
The room and bathroom were very clean and nice.
She made sure of our well-being from the beginning til the end. And to finish, the neighborhood is so great, our favorite one in milan ! If I come back, I will stay in Polly’s place again :)