The place is clean and spacious enough for a small family stay with all the necessary amenities needed. I stayed with my family for 10 nights here and it was a good experience. The place is very near to tram stop and bus stop which can take you to Duomo and all main attractions. The communication with the Enzo was super friendly and fast. Enzo responds proactively and communicates beforehand everything. He replied even late at night when I needed him. I was 1 hour late for check-in but the lady was nice enough to wait for me at the place. The check-in and check-out is easy and there was self check-out option. There are several food shops and grocery stores nearby and some stayed open till 12 pm midnight. I felt very safe living in that area. I would definitely book this place again whenever I have plans to visit Milan.