Nir was fantastic. He communicated with us regularly from the time we booked until we arrived. The place was even better than it appeared--we were thrilled to discover a washing machine, that allowed us to launder some clothes (so we had clean clothes to travel home!). The location couldn't have been better, slightly off the main thoroughfare (Buenos Aires) but close to stores, restaurants, and subway stations. Nir made many suggestions for sites nearby and for attractions that we should see, and provided us with detailed maps and restaurant recommendations. The apartment was well-equipped with everything we could need from cookies and candy, for snacks, to laundry detergent and clothes pins (pegs). As brief as our stay in Milano was, we felt we were able to make the most of it, thanks to Nir's guidance. Nir even arranged a taxi for us at 4:30 a.m.! I HIGHLY recommend this apartment to anyone (or two) visiting Milan--it's so much better than a mere hotel room!