I traveled to Milan with my hus band and our kids (6 and 3 years old). We like the flat very much as it is located in a very good location, also close to Carefure. We didn't meet with Marcello, but he was so helpful (including his mother who tried to help with the name and address of the restaurant). The lady, Maria, who takes care of the flat is so helpful though she didn't speak a word in English, we managed. The flat itself is comfortable, well equipped and clean.