Ciaccio had clear and easy instructions for check-in & check-out. He was very responsive and accommodating. My partner and I did not anticipate the time from Malpensa to the apartment, so Ciaccio's son, Giacomo, had to wait for almost an hour before we arrived. It was very kind of them to do so.
Upon arriving, we saw a note from Ciaccio that he left a bottle for us in the fridge. We stayed during the holidays and we thought it was a sweet gesture. The place looks exactly how it is in the photos. Clean and tidy. No unnecessary things around. Everything was well thought out. All the basics are provided from the bathroom, kitchen, and bedroom space. There were even chocolates, and sparkling + still water in the fridge. The neighborhood was quiet and peaceful. We found our walks here to be pleasant. It's close to a tram and there are a couple of restaurants in the area as well.
Overall, we felt at home in Ciaccio's place and we would definitely recommend it :)