This is an amazing place. It was spotless and there was even space in the closets for our things but still it felt like a home. Very comfortable for 5 people for 3 days. The hosts greeted us in person when we arrived and then staying closely in touch by text to answer questions and provide advice while we were there. Check out was just leaving the keys behind when we left. Couldn't have been easier. Loved being so close to the shops and restaurants on the canals. Grocery and pharmacy also very close by. Would definitely recommend and stay here again next time we come to Milan.