Since reserving the place, Luca was always very kind and proactive. He helped us with directions to and from the airport, as well as some restaurant recomendations around the place. Our stay was very pleasant. The place was always super cosy and warm and the bed and bedding were very confortable. It had everything we needed to unwind at the end of the day and even dine in if we wanted (which we did take advantage of). The wifi was amazing as well, which was very nice to be able to plan out our routes and days without spending all of our mobile data. Luca was also very flexible with our check-in and check-out times which was very good to allow us not to carry our suitcases and backpacks during the day. The place is also very well situated. We never felt the need to hop on the subway as we could easily walk all through town. All in all, we were very pleased with our stay and had a lovely time. Really recommend!