If you like dirty place, small and ugly sofa for sleep, no check-in and check-out instruction, ignoring of your requests and messages from host - this place is perfect for you!
But if you want spend smooth weekend in Milan, stay away from this host!
Me and my wife visited more than 20 countries and stays and 50+ different hosts. But this time our journey and experience with this hos was like a nightmare puzzle.
I have reserved apartment more than month prior arriving. Three days before arriving asked host to provide check-in instruction and got an answer: “You will receive all information until tomorrow morning”. Next day I didn’t received any messages, day after too, and in day of check-in host didn’t answer too. Me and my parent came to Milan and I tried to contact him. I sent him 5 messages via Airbnb, dozen text messages, called him 5 times but nothing. He ignored me and it was crazy. We was in Milan, with a lot of baggage and didn’t know what to do. 3 hours before check-in host called me and said: “sorry, I didn’t see your messages”? Really? You didn’t check phone calls for 3 days and didn’t read Airbnb messages? How do you do a business? Hm, okay!
We agreed to meet at 14-00, and I came to the address host gave to me. At 14-00 nobody came and I waited 10 minutes. Sent few more messages and got and answer: “will be in 5 minutes”. Only 15 minutes later came Luca (I don’t know who is it, because I waited for Alfredo). He gave me a keys and I this this “check-in quest” done.
Next surprise was inside apartment. Listing description says “1 bed and 1 couch - good for 3 people”. How can you see, no photo of couch at listing because it’s not a couch, it’s ugly and dirty camp-cot with dirty spots and torn cover. I was disgusting, and I decided don’t use it for sleep. Whole place was not clean, and don’t worth money I’ve paid for it.
Next surprise was in the morning at 5:30. Right behind our windows is garbage bins and we will wakes up by cleaning team! Three different cleaning truck came during one hours and it was extremely noisy!
Inside apartment (in fridge, on kitchen) you will find a lot of stickers “don’t touch”, “don’t use”, “don’t open”. It’s weird and looks like nobody wait for us and not welcomed us. I felt like at prison, where can’t open doors and touch some things!
To be honest, this apartment is in a good location, but you can find hundreds of apartment at same area and more cheaper or same price!
One more time - don’t waste your time and money! Find more better places from more responsible and friendly hosts!