Our stay at Lorenzo’s was lovely. Communication was prompt and clear, key pick-up happened at the door, and we never had any issues with our host or anyone in the building. Lorenzo’s place is as described and spotless—it was great place to stay with my cousin for a week! A few notes, as some reviews describe, the washer is just that there isn’t a dryer in the home (we dried our clothes on the clothing rack inside) but didn’t find any issues with that. The shower (and water in general) are HOT HOT! Like, instead of waiting for the water to heat up, you instead wait a few minutes for it to get to normal temperature to shower (or even wash yours hands). Definitely prefer that over the opposite but just a note! The rainfall show pressure is very high and a little aggressive/chaotic IMHO but both my cousin and I used the hand held shower head instead and it worked perfectly. Lorenzo’s place is very secure (two locked entrances) and 2 dead bolts (a bonus for us female travelers!) in addition to building security (weekdays only). A/C was ice cold and bed super comfortable. Our WiFi was a little on the slower side but only at night (my guess when more people were in the building?) but it never stopped working during our stay. Overall, such a gem and great value for a lovely trip to Milan!