I did not meet Massimo personally, but communication with him was very smooth. His sister met us at the flat, and she was extremely kind and welcoming! We felt at home immediately in this very sweet, cute little flat. The location -- about a 10 minute walk to Centrale station -- is very convenient. The apartment itself is warm, cosy, and compact. Since the bed is in the loft, you have to take a ladder to get there, so if you have a hurt foot or leg it may not be the best choice for you. Other than that I really enjoyed my short stay at Massimo's place and would definitely recommend it!