The reception by Andrea was excellent. He did help us check-in an hour earlier than scheduled, we were a family of 3 including my 5-year-old son. Travelling within Milan was no challenge due to the proximity of the apartment to the metro line. The apartment was very neat and tidy, I must say it was better than it was advertised on Airbnb. Everything was explained very well to us by Andrea, including the routes to key attractions in Milan. Based upon my experience, I recommend the apartment for families or groups up to 3 people. Thanks Andrea for making our trip memorable.