The place could have been a jewel in Milan if maintained properly.
First, the good points:
1. Communication with the host was very efficient, and the host always responded on time. The only point to be mentioned here was, they communicated on Whats App and not through Airbnb's message system. Even if I sent a message through Airbnb, they would ask to communicate using Whats App. This might not be a big issue for many, and I have no complaints about the communication efficiency, but just a fine point that I think needs to be mentioned.
2. Check in was smooth. The host waited for us at the apartment at the scheduled time.
3. The location is absolutely TOP! It is right on the famous Buenos Aires, and the Lima metro station is right outside the door of the building. One can reach the center of Milan using the metro from Lima in less than 10 mins.
4. The apartment was modern
Now, the not-so-good points: (I have pictures to support every point I made below)
1. We were hugely disappointment with the cleanliness of the apartment. The floor was not vacuumed properly. There was just a single duvet for 2 people. There was NO cover for the duvet, and the duvet was dirty and stained!! Same situation with the extra pillows - no extra covers for the extra pillows and the pillows were stained. The mattress also had stains on it. This is not acceptable and was a complete turn-off for us. Hygiene (I assume) is important for everyone, and the condition of the mattress, duvet, and pillows couldn't just be ignored as a minor hiccups.
2. Limited cutlery in the kitchen: Among the essentials, we had 2 forks, 1 large spoon and 1 small spoon. There were some other kitchen items for cooking (knives, ladles etc) but any other Airbnb that I have stayed in, had full sets of spoons, forks etc. Furthermore, the utensils weren't the cleanest.
3. The bedside table lamps were broken (the plastic). There was a bulb missing in the floor lamp in the living room.
4. The shower drain was clogged, that led to a major flooding of the floor the 1st night. We had reported the issue right away but it took more than 36 hours for the issue to be fixed.