Daniela was not there at my arrival due to her scheduled travel. But she was available and very helpful over the phone and whatsapp. The only issue I had was with the cleanliness of the place, it wasn't very comfortable for me to reach the house and do some cleaning myself. However, as soon as Daniela knew about it, she sent someone to clean it better. On a positive note, the bed and the sofa bed very comfy. Thank you Daniela.