Lucia and Alessandro have thought about everything! The apartment has every amenity one might need from toiletries to plug converter and even a USB port charge. The space was really comfortable for our family of 4 and having 2 bathrooms was a great asset. Moreover, having the option to launder your clothes is great!
Alessandro emailed us the day before our arrival with all of our transportation options to reach the apartment. We chose to arrive using the Malpensa Express which was very easy. Upon arrival, he guided us through the check-in process and briefly introduced us to all the great things Milan has to offer. We can attest that he speaks perfect English and Spanish.
In terms of location, the apartment is in a very good area. It is a 20 minute walk to the Duomo (which our kids made without complains!) and a 6 minute walk to a metro station. The beautiful Navigli area is really close. Although we mostly ate at the apartment, there are several great restaurants and cafes within a 5-10 minutes walk.
The only minor drawback that we would need to mention is that communication weeks before arrival was a little sketchy. Our initial messages through the Airbnb platform were not responded and that made us feel a bit uneasy. Nonetheless, we later contacted Alessandro through the number that appeared on their contact information without problems. Communication while in Milan was great. Would highly recommend a stay at this place!