Lin was very helpful and responsive. She even came out to meet me when I didn't exactly find the right address. There is a parking garage just 1.5 blocks away. The metro is about 2 blocks away and very easy to find, with only four stops to the Duomo. There is Gelato place nearby, and other small places to eat and a little market, all in the direction of the metro. The two ladies who share the apartment are very quiet. There is a lift. I found the location quiet and good.