Myself, Vanessa and Ling-Ling were completely at a loss without Elisabetta. After our initial host cancelled last minute, Elisabetta took our booking on the day, ensured we had everything we needed and went above and beyond as a host. She held onto our luggage for the following day to allow us time to get a new booking sorted.

I cannot fault Elisabetta in any way and would highly recommend her to anyone looking for a stay in Milano. Grazie Elisabetta!