The apartment looked exactly as it did in the pictures. The neighbourhood was great - felt busy and lively but once you were in the apartment you couldn't hear the street noise at all, which meant a great nights sleep! Good location - only a 20 minute walk from Duomo which is at the heart of the city. We had a couple of issues that the host wasn't there to let us in as we expected and there was no hot water but the host was quick to sort these once contacted, which was great.