Paolo is super nice! He contacted me before check in to find out our arrival time, and he gave us directions on how to get to his place. He waited for us to arrive to greet us in person and helped us with our luggage. Made us felt very welcomed and friendly! There is a tram stop right in front of the apartment, and metro is about 10 minute walk, very convenient to get around. Only downside is the two bedrooms facing the street can be pretty loud when tram and cars passing by. Probably need some earplugs for light sleepers. Overall experience was great.