Great place newly renovated, on fifth floor, lift access. place was spacious. great communication prompt replies. close to metro 2 mins walk. Shopping street. personal checkin and update. Advised about tours. Overall a great place. Very spacious family place. We enjoyed our stay infact she went over board with our checkout as our flight was in the evening so accomodating. Great host.... Soo recomended for stay in the heart of Milan...