The property itself is in need of much maintenance and updating. Though it was clean enough, there are a lot of signs that it hasn't been well maintained.
The wire mesh fly screens on the windows are ripped and torn and have holes in them. The shower head is leaking at multiple points.
The toilet seat is broken and needs to be replaced.
Even though there is the sofa for use as a separate bed, no obvious set of linen was set aside for that purpose and instead we were forced to go through drawers and cupboards in order to get enough items of linen together to dress the bed. Even then, there wasn't a top sheet to use. The bed itself, when the pullout section comes out, was filthy too.
Upon entering the property, laundry from the previous tenants were left drying on clothes racks inside the property. In general the property was poorly managed too, as when the time to depart came, your only option, as directed by the host , is to leave the keys on the sofabed and the door to the property unlocked.
All of this would be manageable if only the host themselves would be reasonable. Instead, due to flight delays, we were late arriving at the property. Since the arrangements for picking up the keys are dependant on a local bar owner (who had closed up his bar early) and the owner doesn't live anywhere close to the property, on the first night we were unable to enter the property and forced to walk the streets of Milan for 3 hours until finally finding some alternative accomodations at 4.30AM.
The host has blankly refused to reimburse the first night even though the property was unused, or to reimburse for the cost of the alternative accomodations.
I would strongly inform others to avoid dealing with this host and this property.