Mario was the best host I have met so far. He was thoughtful, helpful and friendly. In fact, his wife was friendly and helpful too. We arrived the apartment with not only warm welcome, but also with wine, drinking water and yogurt in the refrigerator.
Marino’s apartment although small, but is bright, airy, clean, and has almost everything I need for the stay. Like the previous reviews mentioned, his apartment is much better than the picture on Airbnb. It is new and clean. His apartment is in a good location which is not only close to the amenities but also safe. There are supermarkets next to the building, and across the main street. Besides, he also recommended some of the nice restaurants and bakeries nearby which served authentic Italian food and pastries. There was one night we went for opera which ended late. We felt safe walking from the Metro station back to our apartment.
We had one incident that the washing machine broke down after we washed our clothes. We called Mario for help and immediately both his wife and him came over to our assistance. In the end, they offered us their washing machine and dryer to do our laundry. Later he found out that someone’s necklace had dropped inside the washing machine which damaged the new machine.
As our flight was in the evening and we checked out in the morning, he let us kept our luggage in his place till the airport transfer driver came to pick us up. He even helped us moved our luggage.
Last but not least, he helped us find a lawyer to take care of the insurance claim due to theft in our previous Airbnb apartment in Florence. It was such a relieve!
We have no doubts recommending the apartment especially with such thoughtful host