Claudia was great. We flew into the Bergamo airport, so she provided us with directions and met us in front of the apartment. She walked us through the apartment and has guides prepared with information about the apartment and the area. She also sat down with us to go over a map. Lastly, because the washing machine is in German, she offered to stop by and start the machine if we needed it.

The pictures are an accurate representation of the apartment. We had a group of 3 guys, so two of us slept in the bed and one of us on the pull out couch. We were comfortable. The AC in the bedroom is great. Both rooms have very good blinds that keep the rooms dark. The only minor flaw was that the wifi isn't great in the bedroom- it works relatively well in the living room.

The apartment is two blocks away from the 10 and 14 trams. These trams go directly into the center of the city in 10-15 minutes and run all night. As a group of three males, we were never uncomfortable in the area.