Prior to our arrival all communications were clear and prompt. We were met at the apartment by Rafael, shown around and everything was explained to us in a warm and friendly way, we were also given maps and lots of info about Milan. The apartment was everything we wanted it to be - spotlessly clean, very well appointed, beautiful photos/art on the walls, in fact it was exactly as the pictures show (possibly even better!), and the perfect location in Milan. Only a 5 minute walk to the train station and 20 minute walk to the Duomo. There is a supermarket literally just around the corner as well as a couple of bars. We would have no hesitation in staying here again, you really couldn’t ask for anything more. Thank you so much Chiara and Rafael x