We loved the location it was amazing for our visit to Milan (just across the street from the metro and the supermarket) It was still a safe location with the building locks and the apartment ones too. We did have some trouble with hot water that they fixed as soon as we told them. Electricity went out twice cuz of the city limit but they told us how to fix that too(not hard if you are comfortable with it). They were great at communicating with us even though it was around the holidays (which we were great full for).