Ferdinando was extremely helpful - outside the apartment before we arrived, and also, without our asking, he arrived to help us on the morning we checked out and took a train to Venezia. He advised us about the train station, and called a taxi for us. We knew the apartment was small, but it was a bit roomier than expected, and very well laid-out, so that it was quite comfortable. Being on the fifth floor, we didn't notice the street noise, which must be unusual in Milano. The location of the apartment was excellent for us. We like art, architecture, and opera, and we walked everywhere. It worked out perfectly for us.