This was our first experience with Airbnb and it couldn't have been better. The apartment was spotless and full of thoughtful touches -- witchhazel pads for cleaning off makeup, towels tied in clever little parcels, cookies for the children -- and was so cleverly laid out despite being small that we wanted for nothing. My daughters want apartments like that when they grow up! The building had a lift which was an enormous help when traveling with large suitcases, the air conditioning was ice cold (a relief after the asthmatic air conditioners prevalent j most of Europe) and Daniela had thoughtfully provided us with everything we needed. Most of all, she was friendly, helpful and warm. A great introduction to Airbnb!