As we had agreed Patrizia met us early on the day of our arrival and we were able to leave our suitcases while the apartment was being refreshed from the last tenants. She was warm and welcoming and showed us around the apartment which was exactly as pictured and very well appointed. The view from the living/dining areas and one of the bedrooms is spectacular and the church bells are charming. She keeps a binder filled with maps and local information and kindly gave us recommendations of neighborhoods and restaurants to explore. The beds were very comfortable and we always had plenty of hot water. The apartment is extremely spacious and has the added convenience of a washer/dryer. One of our favorite perks was the unassuming bar directly below the apartment (the one on the left as you exit the gallery onto Via dell'Unione) which had the best brioche we tasted on our 12 day trip to Italy: flaky on the outside with just the right amount of marmalade and warm buttery inside. Oh and did I mention you are smack dab in the city center? Location location location...plus luxury and deliciousness! Walking distance to the Duomo, The Last Supper, Peck, and oodles of fabulous restaurants, shopping, and gelato. We couldn't have asked for a better accommodation choice in Milan.