Roberta was an excellent host, providing information in a timely manner, responding quickly to questions and giving great recommendations.
The flat was easy to find, was clean and comfortable and was very welcoming. The beds were very comfortable, including the sofa bed, which was quite squeaky, but my son assured me was comfortable nonetheless.
We didn’t use the kitchen other than the refrigerator, but there were drinks in the refrigerator, as well as some snacks/breakfast items in a basket on the counter.
It was exceptionally hot the days we were in Milan, so we were grateful for the air conditioning. Like most of the air conditioners we’ve encountered in Europe, it wasn’t the most powerful, but it was certainly better than no air conditioning!
The only real complaint I have is that we ran out of hot water after just one, not especially long, shower. We hoped that the hot water would replenish quickly, but after waiting 30 minutes, but husband and son both ended up taking cold showers.
I would definitely stay again and just make sure that we space out our showers, because otherwise it was an excellent experience!