The manager is really on task. He waited for us across the street so he could see us coming along the street. When we first arrived in Milan, we contacted him immediately at the train station and he was quick with his response. He gave us directions to the flat and was very patient in answering all our questions when we arrived. He let us checked in earlier than 3:00 pm and let us leave our luggage after the check out time. The location is very central. 8 min to the Cathedral and 10 min to the Cadorna train station. The apartment is clean and has everything we needed in the kitchen. We will definitely stay there again.