check in was easy and Elsie was lovely. For the price in Milan it was decent value as we were near a metro so it was easy to get into the centre. However, the area itself didn’t feel completely safe for three girls alone. The plug sockets didn’t fit the adaptors so it would’ve been helpful to know that before and there was a lack of basic appliances such as sponges, glasses, etc. The curtains were broken and the sofa was shedding and stuck to our skin which was unpleasant. However, it was very clean and for the price was decent.