The apartment was lovely; super clean/tidy, nice decor, looked exactly like the pictures & matched the description. It was great that there were basics provided (shampoo, soap, hairdryer, cleaning products etc). I also appreciated that you could lock the bedroom/bathroom doors to feel safer (although maybe would have liked a chain on the door too).
It was ideal for a business trip as it was very close to my office & also very close to a couple of subway stations to easily get into the city. Due to the neighborhood/building, I personally wouldn't pick it if I were going for a holiday (not many nice restaurants/bars nearby) - but it would be perfectly suitable if you're on a budget.
The check-in system is a little strange - never come across that before - but it was relatively seamless.
Davide was also very friendly & did respond to most of my messages quickly.