OMG! We totally lucked out with Andrew's apartment in Milano! We were supposed to stay at the Gallia and a couple days before realized that its probably not the best choice with an energetic / feisty toddler in tow - searched on Airbnb less than 48 hours before and chanced upon Andrew's spot. He responded immediately saying his place could be made available and man did we luck out or what! We tend to stay in fancy starwood properties depending on the location, but this was like living in Romanesque style. I'm not just rating the place for its location, spaciousness and amenities available but for Andrew's reliability, communication and the non touristy feeling we got staying here! Andrew was immediately in touch with us on our cell phones providing insider tips on what to do and where to go - even better than the Starwood Concierge that was assigned to us at the Gallia! We had a minor hot water issue in one of the bathrooms and he was prompt in trying to troubleshoot the problem. I would stay here again and highly recommend the space and Andrew's hospitality! Thanks so much Andrew, you abso rock!