Giovanni is a very friendly person, he welcomed us in the first evening personally, though we arrived late. Another possibility to Check in is a key-box with a code. The accomodation is clean and cosy & there is everything you need for your stay - cooking tools, e.g. pans, dishes (except watercooker and cooking pots), hairdryer, towels, coffee machine, fast wifi Internet connection etc. The Highlight is the roof windows (the accomodation is in the 6th Floor, there ist also an elevator in the House). The location is just great - Underground (M3), bus and Tram stops are near there - it is very easy to reach, for example, the City Center, Aquarium etc. In the street are lots of small international restaurants and pizzerias, 3 supermarkets in 10 minutes walking distance, as well as McDonald's, clothing Shop upim, drugstore etc. I travelled with my daughter and we enjoyed our stay at Giovanni's very much. The connection from/to the airport Malpensa is also uncomplicated - changing at the Bovisa station to the bus or the trolleybus.