Susanna answered my emails quickly. The apartment is in a safe neighborhood close to the subway and many nice restaurants. The main problem we had was the noise level in the front master bedroom...could hear streetcars and motorcycles even with shutters pulled down. I would suggest if you are a light sleeper to use one of the quiet back bedrooms or wear ear-plugs. Otherwise, if you have 4-6 people, it is a nice place to stay.