Bardo met us at the first floor and helped with our bags as we used the lift to get up to the 7th floor. There was one flight of stairs above the lift to get to the apartment. He provided personal recommendations and was very accommodating. Wifi went out one day and we struggled with the safe and he came and promptly tended to them. He arranged airport transfer and helped us with our luggage upon check out too. He left us waters, Prosecco, coffee, tea, a map, an umbrella, and great restaurant recommendations.
The apartment was spotless, modern, comfortable, quiet, and well-located. The AC worked great. The view from the terrace was very nice. It was a short walk to the Duomo (5-10 min) or to a metro stop (3-5 min), which got us everywhere easily. Our last morning we really enjoyed breakfast down the street at Durini Panini. His other recommendations were very good.
The bed in the master was very comfortable, as was the pull out sofa bed. Our 17 and 9 year old daughters slept well on the pull out sofa bed.
The only negative was that some mosquitos came in through the bathroom while we had the remote controlled sun roof open, which was necessary to clear the steam from showers. He provided mosquito vapes to plug in but we did not use them. It was not too bad.
If we ever visit Milano again, we would love to stay here again!