The apartment was exactly as described. Rossana was very professional and nice and provided us with city maps and some recommendations on where to go for some drinks and dinner. Also she was very sweet and brought over a pot to make some tea and an umbrella due to rainy weather in Milan. She even let me check in a little earlier so I didn't have to soak outside in the rain.The apartment is just like that of a nice hotel room - stylish, modern, easy to use with all the necessities for a quick trip to the city. Be ready to walk up 5 flights of stairs. It opens up to a very cute Italian style patio where we had our lunch and breakfast so well worth the effort. Fabio, Rossana's brother who we had please to meet, conveniently lives next door in case of any need. The location of the house is excellent - right next to Venezia metro station and near the main shopping street. There are plenty of bars nearby to go for apperetivo and dinner time. We absolutely loved it! Will be back. Thanks Rosanna and Fabio <3