The apartment was pretty decent in terms of location and was clean for the most part, but not worth the money at all. Overall, my girlfriend and I were really dissapointed. And here is why:
#1 NEGLIGENCE: despite the reservation having been made 10 days beforehand with a confirmed meeting at 5pm at the apartment for the keys, I arrived there and a guy was still cleaning the apartment And Alessandro (the guy who met me), said (unbothered) sorry but the cleaning will be done in an hour. Can you imagine, I just experienced a 17h flight (with 1 stop) and I was a zombie, all I could think about was sleep. But unfortunately they were not organised enough to clean the apartment before I arrived, resulting in me having to go around the city and spend money for a coffee just to kill time.
#2 LACK OF BASIC EQUIPMENT: No place to hang big shower towels. We had to throw it over the shower glass door which caused our towels to get wet before we could use it.
#3 BROKEN FACILITIES: Broken clothing hangers in the wardrobe
#4 DIRTY WARDROBE: Dirty sheets in the wardrobe compartment with hair still on it, the floor in there was also dirty.
#5 LACK OF PROPER HEATING: Internal heating (radiators) did not work. We had to use the air condition which made it either too hot or too cold.
#6 NO ELECTRICITY CONNECTION: 2 electricity wall plugs didn't work, the one near the couch is broken which we needed the most.
#7 POOR INTERNET: Internet was trash. They offered a super slow mobile Wifi which (could barely load videos and work on my laptop. Does not work if you are in another room.
#8 POOR LIGHTING: No ceiling lights at all, only lamps in the whole house (except bathroom).
#9 POOR SOUNDPROOF: We could hear everything taking place outdoors. Especially from the living room.
#10 POOR SERVICE: the smartTv would fail to connect to WiFi as we tried Netflix. We proceeded to send them a photo of the issue for their assistance and they simply just responded vaguely:
"Dear Stefan,
do you have your Netflix account?
If you can't connect it from the smart tv, probably it doesn't work.
Let us know.
Best regards,
Ersona"
OVERALL: I honestly wouldn't recommend this apartment to anyone. It is way too expensive for what it offers. This apartment isn't worth more than 50-60 Euro / night compared to others that we have seen.
Warning: Be careful! The professional pictures make the place look nice and extremely inviting. But it does not look like that in the reality and it unfortunately does not show you all the things that are broken.
The only thing that was pretty good was the cleanliness (aside from the wardrobe situation) that's a 4/5. And location was pretty good. But that’s about it.