Claudia fast to respond to messages, gave clear instructions on how to reach her apartment and was there, smiling, at the doorway to greet us when we arrived. She spent time, chatting, answering questions and giving advice such as where to eat, how to get around the city etc and was very helpful. The apartment was very clean, spacious and perfect for what we needed (a comfy base whilst we were visiting the furniture design show). The neighbourhood was quiet, although not far from tram connections, great places to eat, shop etc. Travel in and out of the centre of town was fast and efficient. Local people were all very helpful and happy to meet tourists...really, I couldn't find fault with anything!