This is an absolutely fantastic flat and a great host. The communication with Cinzia was fast and responsive. The flat itself is close to the train station which was perfect for my short stay in Milano. Everything one would need is provided including a fully functional kitchen, towels and toiletries. Cinzia herself lives one floor down and she is happy to help in case there is anything one would need. The best part about the flat is the amazing views and openness that the balconies provide. The photos really don't do the flat justice. My only comment is that the wifi signal was rather weak in the bedroom but this may have just been a problem with my device.