Me and my friends visited Milano for 3 days. I contacted Cristiana 1 day before and we arranged everything. As our flight was really early I asked her if it was possible to deposit the luggage meanwhile until the flat is ready. She was really flexible and so we could come to the flat at noon (instead of 3pm)
At the flat we met Ronny who was responsible. He was very friendly and helpful. We exchanged numbers and he offered to contact him in case of questions.
The flat was clean and we had a nice balcony. Distance to the duomo was 20-25 walk and 10mins per tram.
Our flight on sunday was really late. Ronny offered to leave the luggage in his own flat. We really appreciated this service! So we could spend 3 wonderful days in Milano and I'd come back to Cristianas flat everytime!
Thanks!!