Altido Galleria was amazing. The location is perfect! Next to Galleria, could see the Duomo outside our window. Just steps away from Piazza. Alessandro was always available to accommodate for everything. We arrived early in the morning and Alessandro took our luggage to store, got us in early to a beautiful corner room with beautiful glass doors to open , which he upgraded for us. What a pleasant surprise! He arranged a taxi when we had to hurry to train station. Also stored our luggage after we checked out of our room for some last minute shopping. Alessandro fulfilled all requests immediately. He deserves 5 stars for all his service. He is an approachable and genuine person. This boutique hotel was a fantastic welcome for us arriving in Italy for the first time. Thank you so much Alessandro and Pablo for your kindness and attentiveness. Arrivederci!