Good communication from hosts, they also let us check in early which helped us as we were going out for the day celebrating a hen do. The apartment was huge so this was great for a group of 10 people. I Was only a little disappointed before arriving as I had messaged to request that I meet the cleaner/host the day before to give decorations for the apartment for when the bride arrived, this would have helped make it extra special, I was told no and that I could only do this on check in time, which defeats the purpose of the surprise