My parents and I had a great stay in Ics House. Our host Cecilia was kind and very quick in her response. The day before our trip she sent us a video of how to access our apartment. This involved opening a safety lock to get the key. It was great as it allowed a lot of freedom upon our arrival. The video provides great detail.
Cecilia provided a list of Resteraunt recommendations in each area in Milan. The apartment was very clean and fully equipped. The beds were very comfortable. The apartment was a 15 minute walk from the The Duomo (the footpaths were flat so the walk was very easy) Overall a very enjoyable stay! I would return and recommend to any friends or family.