For the first 24 hours of our stay we were completely satisfied (good location/clean), yet this unfortunately took a turn. After an innocent mistake on our part whereby we accidentally turned on too many electrical applicances, the fuse blew. On informing our hosts, we were met with hostility and passive aggression. What we felt should have been a simple task to correct, became complicated and at times quite nasty. To be honest, we feel it’s misleading to advertise a property as having air-con, an oven and washing machine, when you can’t actually use any of them at the same time. It was then demanded we pay €50 to fix the issue, which we deemed extortionate to essentially flick a switch. We were very apologetic, but unfortunately were met with rather patronising and threatening responses. The hosts were rude and made us feel uncomfortable for an innocent mistake. Such a shame our time in Milan, in a nice apartment, was tainted by the inhospitable hosts.