The location is excellent. There are great restaurants, cafe, and shops right out the door. Your very near the duomo and a short e bike commute to most things in the city.
Communication with Relstay is easy and checking in was very easy.
The space is an okay size for a couple but any more than that would be tight. The shower is very small even my European standards, a larger person might have an issue.
There seems to be a pump a that pumps the drain water for the bathroom (you can hear it turn on) sometimes when it turns on there is a very bad sewer smell. The smell is bad enough to wake you up. Also the shower drains slow, you shower in slow draining standing water.
One of the reasons we picked this location was for air conditioning (we were visiting Milan in summer) and we’re happy about this because during our visit it was 32C (90F). The air conditioning did not cool the place at all.
We messaged Relstay about this while we were out, they sent someone to look at the air conditioning and the shower drain. They said both were fine. When we got back it was the same standing water when showering and air conditioning that did not cool the place. It was so hot we barely slept.
We would not stay here again unless the shower drain, air conditioning, and bathroom smell were fixed.