Prior to our arrival, Irene was very helpful in providing the transportation options for our arrival and departure as well as the related expected cost and timing for each.

Our family of 4 arrived very late for our 2 night stay and Irene had someone there to meet us and provide us the details of the apartment. The next morning we were met my Irene's assistant (Irene told us when we booked that she would be departing upon our arrival) who assisted with directions for getting around the city and arranged for our departure transportation the next day.

The apartment was as described on Airbnb and pictures were accurate. Wifi worked with all devices without failure and kitchen was well equipped. There were many restaurants and cafes close and the Duomo was much closer to walk to than we expected (less than 10 minutes).

Irene has a great detail information book with maps, descriptions, prices, etc, for restaurants, markets and other attractions. We found this very helpful.

We were very pleased with the apartment and our stay.