Great communication and check in to the apartment went very smoothly. Although the apartment is on a busy street as soon as you enter the courtyard it becomes silent. We loved the apartment. It had everything we needed and more.The living area is bright, very spacious and comfortable with a lovely small balcony looking into to a quiet courtyard. It is very well equipped and everything is of high quality especially the very comfortable beds. There is a supermarket just across the road and location wise it is ideal to get to all the main areas whether on transport or on foot. If any of my family or friends plan to come to Milan I would be highly recommending that they book this apartment.