Valeria took good care of us and was an excellent communicator. She kept in touch from the moment we reserved through to our arrival and departure. Ahead of our arrival, she guided us to the apartment and then her son came to hand over the keys and later her husband dropped in to check about the issues with the broken fridge and to offer a few suggestions about Milan. Valeria also responded immediately when we flagged a problem due to the lack of hot water. Otherwise, the apartment is splendid, well furnished and excellently located. It is within easy reach of a supermarket, a bakery, a fish shop and other amenities. The bus stop (no.42) to the Milano Centrale train station is 2 minutes down the road. Buses are quite frequent and it only takes 5 minutes to get to Milano centrale. We left a gift for Valeria when we left since we were very satisfied and we would gladly return in future.