Susanna's apartment is amazing, everything that you needed were there, lots of little extra touches that made the apartment that extra special. The arrival gift was a lovely surprise, especially after a 3 hour delay. Beds, including the sofa bed were really comfortable and the bathroom was extra big. Although we didn't meet Susanna, check is was so smooth and Susanna kept us in touch all the time and was so quick to respond to any queries and gave us some really useful tips. The apartment is in a great residential central area and so quick and easy to get to any areas of Milan. I cant recommend this apartment enough and I cant wait to return.