Run away - this apartment is not what they are advertising on Airbnb. First of all, they make you take an appointment to meet someone to get the keys (so no keys or host upon arrival), then when my plane was hour late, they tell me to come to a random location to pick them up myself - although I had two massive luggages and couldn't bring them around the city running after the keys for my own airbnb.
Once in the airbnb, it is the size of a shoebox. Not only this, spider webs are all over the house, the apartment is only half cleaned with cutlery and plates full of filth.
The worst part was, there was absolutely no hot water in the shower. I called Italianway over 10 times with no answer from the agency, I ended up spending 10 days taking ice cold showers.
If that's not good enough, the washing machine wouldn't work, the door of the machine wouldn't even open and it looked so old that it couldn't turn on. I had no clean clothes for the duration of my stay.
The cherry on top is that one of the windows in the room wouldn't close - because of this, during my whole stay I got a slew of bug bites (spiders and mosquitoes) all over my arms and legs.
Overall, a nightmare of a stay and I would't recommend this agency or property to anyone.
If they had been able to reply or help me find solutions, it would've changed everything but this agency doesn't even take the courtesy of replying when you need help!
Never again.