I didn´t sleep this time there. For personal problems I wasn´t enable to visit Milano.
I writed to Rosanna to tell my decision and i received just a "i´m sorry", anything else. No money come back, any tant per cent..well, this is a big business. May be a hotel next time will be better, or more professional may be.
The apartment is ok, she is serious, but i think that if you rent an apartment for second time and you have problems to comes to Milano, at least...a minimal courtesy.
Booking conditions too heavies.