Communications was always excellent with Giulia and Gianluca from the moment we booked their apartment. The apartment has lots of amenities. We only stayed one night and didn't use any of them really except the beautiful terrace. Great place to relax. The air-conditioning was also very welcome since the night was warm. Unfortunately, our car was broken into during the night when it was parked in the "free" spaces in front of the apartment. We had left a couple of suitcases (we thought decently covered) with dirty clothes and souvenirs in the car to avoid bringing them up into the apartment for one night. In all fairness to Giulia and Gianluca they offered us parking in a nearby parking garage for 28 Euros/night before our arrival. We figured that we would look at the neighborhood and see if luck granted us a free parking spot which it did so we decided not to pay for the parking garage. Bad decision on our part. I strongly suggest that anyone bringing a car pay the 28 Euros. It may save you a lot problems the next day. Giulia and Gianluca were very kind in allowing us to leave a couple of hours later than the indicated checkout time to clean the broken glass in the car and get the problem sorted out with the car rental company. Overall a nice apartment and in spite of what happened to our car I wouldn't hesitate staying there again.