Alessandra was wonderfully welcoming and her house is just as depicted in the photos. It is cosy with lovely homely touches. The bed space is small and tall people (like me!) do need to watch their heads, particularly getting around at night. While we were in the same living space as Alessandra, she went out of her way to make our stay as comfortable and pleasant as possible. She is wonderfully helpful on what to see and how to get around Milan. She is at work a lot of the time, so for much of our time there we had the apartment to ourselves.