Well it was a maze like puzzle to get to the house first get the key from system called keesy with so many steps!then get to the house with 6 same doors no number!guess what the main keyhole is right near the ground so in my case which was night time I found the hole by taking pictures and flashlights!!!!! Then there was a problem of hairdryer and she didn't replace it but strange enough she asked me to plug the hairdryer and take a photo to show it s not working !!!!the house s modern though and clean