(Please take this review only for communication and service qualities)
It was initially a different place where there was some issue, so we couldn't make it. Instead, Roberto provided us with several other options as alternatives. Thankfully we could find our place to stay without any complicated steps such as a cancellation or a refund. The only complain I have though, is that the host could have let me know the issue a bit earlier before we arrive the first place. If he could be more responsive, then it will be much better!
Best luck with your B&B,