I travelled with 2 friends to Milan.
Laura was a good and welcoming host. She responded quickly to every question and provided everything needed for a good stay.
The only minus point I have to give is for the beds because two of them are just mattresses on the floor. If you're a "demanding sleeper" (like my friends) I would think twice.
Nevertheless, Laura has been very nice. She provided information about the town and the best places to go as well as some homemade pasta sauce :) Check-In and Check-Out were very uncomplicated.
We had a great time in Milan.