I cannot say enough nice things about this place. Isabella is the kindest and most welcoming host we could have asked for. She is amazing at communicating and absolutely goes above and beyond with offering suggestions of things to do, checking in, and making sure we always had what we needed. Upon arrival, our own travel plans got wonky and our time of arrival kept changing. She was so flexible and kind through it all. We arrived and her son was there to meet us and show us to our apartment. He gave of the warmest, most kind welcoming and showed us everything we needed. We were even surprised with a spread of delicious treats - bread, cake, cookies, fruit! She made our stay in Milan so easy. If you get the chance to stay here, you simply must.