Host was very polite and communicative! I just love her! She was available all the time during my stay for everything that I needed and anytime I texted her she responded extremely fast....In apartment everything was super clean,bathroom had a lot of towels + champoo,toothpaste,toothbrush, shower gel,hairdryer,bathrobes...Kitchen also was full of everything that you need + welcome wine and food ! Bedroom was very clean with a lot of pillows.Air conditioning is very good. There is a lot of big windows and I loved that.Building is extremely safe with security cameras and two doors before you come inside.Elevator was working perfectly.Location is also very good and you have amazing connections with metro and bus to anywhere in Milan.All recommendations! Thank you V!