Francesca is very very kind and sweet！She patiently gave us a lot of useful and detailed travel information, even if we arrived very late at night the first day, and made us feel very welcomed in Milan. The place is fantastic and very comfortable. There are also many useful daily electrical devices, such as a small refrigerator, a toaster, a coffee machine and a kettle. Francesca also provides a cupboard full of different kinds of coffee, tea and snacks. ... ... I definitely recommend this place to anyone ^ ~ ^