My family and I had a lovely stay during our time in Milan. The apartment was very clean, the location was fantastic, and the check-in and out process was very smooth. The pull-out couch for the 3rd person was also very comfortable. We did have an issue with the automatic lock but were able to still lock the door manually. The only other issue we had was that the drain in the shower was very slow so it would fill with water when we were showering sometimes. Other than this, we had a great time.