Overall this place was very neat, clean, quiet, great location. Note the bed is a pull out coach, but this is explicitly said in the information. I have to give this a poor rating because the AC didn't work. I stayed 2 nights here and the AC would only work until like midnight and then turn off until about 7am. I messaged back and forth several times with the host about this and she suggested all sorts of things including opening the windows and using the mosquito nets to keep the mosquitoes out. As a single woman traveling I wasn't comfortable with leaving the windows open at night on the ground floor of an apartment with no bars on the windows. The host did direct me to AC remote control instructions on the second day (all via messages) which I read meticulously to try to understand how to make sure it wouldn't shut off at night. I specifically looked to make sure a timer setting wasn't set. Unfortunately however the AC kept going off. Milan in August is HOT, so personally I was unable to sleep. Would have helped if the host offered to come by or have someone else come by to help with the AC.