The whole experience from the personal greeting outside the building all the way through a very thoughtful "check in" at departure the BB Kohl Haus was first class. Upon arrival we had a full short course on all aspects of the four bedroom apartment that had every amenity we needed during our five day stay. The host Marin gave great insights on the City, transportaiton, things to see and things that were not priorities. House keeping came a few times to "freshen" things up in the bathrooms and kitchen. The kitchen was stocked with drinks, snacks, cereal, coffee, tea and many other convenience items. It is a great location for sightseeing all of Milan. Central Train Station is only a couple blocks away. The individual room air conditioners were a blessing with the record setting heat wave that occured while we were in Milan. We also apprecaited the satelite Smart TV's in each room even though we typically don't watch too much television while on vacation.