Nice private flat with balcony and air condition to handle all weather types. Washroom was nice and functional, served 2 people well. The flat was big, could sleep probably up to 4-5 people so it was plenty of space for my wife and I. The main double bed is the top bunk and may be uncomfortable for taller than average people. Greta did not meet us in person, but she had a friend meet us to give us the keys and teach us how to get in. Check-out was self service. Location was close to decent number of restaurants and cafes, 15 -20 minutes walking to Milano central, and 15 minutes to the major sights in Milano central, Greta was very responsive and offered good suggestions and was available when we reached out, that was great. Might be a bit of work for travellers with luggages, as the flat is located on the 4th floor in an apartment with no elevator, but we booked knowing that already so there were no surprises there. Thanks for having us Greta!