To begin with, Giovanni was not aware of the location of the house. With all the luggage we walked in circles, while the station was just across the corner. The weather was so hot and there was no AC nor fans. When Giovanni checked us in, he promised that he will put in 3-4 fans the next day so it gets comfortable for us to stay. When I called him & messaged him the following day to check if he has put in the fans, he just ignored my calls & messages. Didn’t expect that. Frankly we’ve had only sleepless nights during our stay as it was impossible to sleep without any fan or AC. We all just accommodated in one room ( 6 of us) as there was only 1 fan, and had to keep the bathroom door & window open so we could have some cross ventilation. It was a very disappointing experience & start of our trip.