Filiberto and his team made getting to keys and locating the apartment very easy! They were willing to hold our bags during a tour at their office; very helpful and friendly! There were some troubles with the shower drain but we notified them and they said they would repair the issues asap. The location was great for us! A few blocks from the Main Street and subway in a culturally diverse neighborhood with a Michelin rated chef catty-cornered from the apartment. We would stay again.