Aline was very good with texting me. If I had a question or an issue she would text me back right away I really appreciated that! There are 67 steps up to the apartment - and no lift. Not for the faint of heart. I am in good shape and it was not so easy for me, with or without luggage. The very best pasticceria I have ever been to is right across the street: Marla. I met my Son for cappuccino at Marla every day. It was wonderful!! The apartment was very quiet and the air conditioner worked very well. Porta Romana is a beautiful neighborhood and close to anything you could need or even imagine you needed. The electronic entry never really worked for me. The keys worked fine but there was no key to get in the front door. It took quite awhile. Aline texted me right back but it seemed to be an issue with the electronic lock. I think I would prefer to meet the Airbnb host in person on the first day. I will look for that in my future rentals.