Although we didn't meet Laura in person (she was out of town during our stay) she was very friendly in all communication and the housekeeper Clara and Laura's father were both very welcoming when we met them.

Early check-in and late check-out to accommodate our flight times was no problem as Laura provided us with a place to store our luggage outside of the normal check-in/check-out times.

The apartment is decorated nicely & is very quiet. It is located within walking distance of almost all major attractions (only 15min walk to the Duomo for ex) and close to several good restaurants & shops.