The apartment was clean and well presented but it was not as advertised in many respects. It was advertised as having WiFi but actually, the Wifi didn't work at all. The signal was impossibly weak and it dropped out every few seconds. The apartment can sleep a family of four but the hot water is only adequate for two people. The kitchen lacks key items such as a toaster, a sharp knife to cut fruit etc. Further, the host was not in the least helpful when we asked for these things or the wifi to be fixed. He doesn't speak English and uses an intermediary, which is also not helpful. The apartment is also much further from the main attractions, such as the Duomo, than expected. In fact, although there is a big supermarket nearby, there aren't many places to eat etc in the area.