Elena and Roberto were fantastic! I asked to arrive a bit earlier to drop off my luggage and had no problems doing so.. The pictures they provided were accurate and the balcony was the absolute selling point - the view is beautiful! The room faces the river - a lot of action in the morning and at night so very safe to be walking around the city. It gets a bit more lively at night and sound does carry - it never bothered me but if you’re sensitive to noise it’s something to consider. Very close to the city center - about a 25 minute walk.