Hi, we were travelling in afternoon and when we reached Milan around 4, Inha, the host told us that we could check in the room only at 9 pm, as the person who was assigned to check us in was working. So this was a huge disappointment, as we were travelling with luggages and we're not able to do much as we had to be with the luggages waiting for her. Second, it is summers and Milan is so hot right now, so without an AC and with no fan at all, it becomes really difficult. We requested Inha, to atleast arrange for a fan, but she said that she won't and if we put a fan by arrangement she would charge us extra money. So people, if you want a carefree vacation and good host experience you may avoid Inha's apartment, especially in summers.