Olly, who was very friendly and helpful, met us at the house as arranged and showed us around. We loved the location which is right in the heart of Milan, above shops and cafes and surpringly not noisy. It's 100 metres from the Metro underground and a 20-30 minute stroll to the Duomo, and access to trams virtually outside the door. The apartment was a just a little smaller than we thought it might have been but was fine for the two of us and it had everything we needed. The fold out bed was comfortable and the air conditioner was good, a vital necessity. We enjoyed staying here and it was a great part of our Milan visit.