Laura (and Pierangelo) is an amazing host. Her communication with us was very good, very detailed and all in English which helped us because our Italian is unfortunately very limited.
She took the time to send lots of recommendations for things to do in the local area, particularly a list of great places to eat and drink.
Her directions to her apartment were spot on, we found the place really easily.
The room was spacious and so was the bathroom. Bed comfortable, nice soft mattress. Great balcony with views down the street. A violinist was even playing on the street outside our balcony when we arrived, while he was waiting for the tram. Not sure if that is normal but it was amazing!!!
Overall a great base and experience for our stay in Milan.