Eleonora and Leonardo are generally good, friendly people. They quickly answered questions and had nothing against a late arrival. Thank for it!
However, we have some problems:
My husband settled down on December 30, 2018, and I was supposed to arrive on December 31 on New Year's Eve. But the room in the apartment was very (very-very!!!) cold as on the street, even though it was quite warm in another part of the apartment. The owner offered a very small heater, warning that it could work only for 1 hour. Thus, my husband didn’t sleep all night because of the cold : (((((
In the morning, the owner didn’t react properly to the problem, and then offered to stay in the apartment of their friends. Since we were in Milan for 3 days (4 nights), and the husband did not sleep at all during the night, we were afraid to take risks, and so left the apartment. Therefore, we lost some money (for the second night and in fact the first night – half of our settlement budget). But the most unpleasant is the bad state of health on the eve of the New Year.