Reserved this spot a few weeks in advance. Requested earlier check-in (12:00) host said no problem!
On arrival around 13:00 gate is locked and house manager doesn't pick up or answer texts.
After 20 minutes a resident helps us inside the gate but house manager's son (???) won't open because he says he is unaware of our arrival.
10 minutes later, refuses to open.
10 minutes later we catch owner on phone, says he'll fix everything right away.
10 minutes later we finally see the house manager's son and he says the apartment hasn't been cleaned at all since he didn't know we were coming!!
Owner promises everything will be ready within an hour.
We were stuck for about an hour outside with our luggage, just arrived from airport, tired and annoyed. Demanded to cancel the reservation.
Owner cancelled reservation with 100% refund right away with no excuses only apologies.
Ended up paying twice as much for different accommodation.