I am not familiar with negative comments but I may have to do it this time...
First, this is a company behind this profile.
I did the reservation with Luca, then the profile became Fatima but I met Eleonora (who was calling Fatima her "boss")
I have sent a message when booking asking if it was Ok to arrive at 10pm and my reservation has been accepted.
But when the day came the host said it was not possible. I referred to my message she then sent someone who was really in a hurry and showed me that it was bothering her to be "working" so late.
Then, the day before we had to check out, the host made a mistake in the schedule and sent someone to clean the apartment.
She had sent me a message on whatsapp to tell us to be out at 8pm max but I didn't had roaming.
When we got back, I discovered that my stuff and my friend's were piled up and mixed up in the entrance and that there were no more towels.
There were messages from the one I met saying it was her "boss's" mistake.
I asked then if could have other towels so we could shower in the morning but we had an answer only at the time we were supposed to leave...
I understand that it was a mistake. But when you do so, you do your best to make up for your mistake...
The host didn't apologized, didn't wanted to reimburse the last messy night and answered that we shouldn't be complaining as we've had new sheets (hum... this was unrequested and useless for taking a shower..)
Other than that, location is great and apartment looks like photos...