Erika is probably the cutest person in the world. We only stayed here one night but she was super nice and helpful. Her place is really nice and the most comfortable spot we stayed in through out our time in Italy. The place is HUGE! Not to mention very comfortable. Since I prefer to walk everywhere, the only downside is that it was kind of far from the main sights, but even then it wasn't really an issue since it is just around the corner from the tramway that takes you to all the major sights. The tramway is easy to take and its only a 5 minute ride to the Duomo. I would definitely stay here again.