Right after the reservation Lucia contacted me to arrange the arrival time. She was there on time, already up at the apartment and was very nice and thorough with her explanation of everything. The apartment was very nice, well decorated, very clean and in complete order. We stayed 2 nights there very comfortably. The area is safe, clean and quiet and the metro station is a very short walk from the building. She had some stuff (cookies, milk, coffee) for us for breakfast so that was very nice too. A perfect place to stay in Milano, still within the metropolitan metro service and a very good price. I totally recommend her listing ! Thanks