Darn. This, sadly, is our first negative review. The apartment itself was just fine, but the check-in and out process is a bit of a mess. We never met Simone - he directed us to pick up the keys at a nearby restaurant. This led to more confusion in the restaurant until a waiter was found who could locate the keys. The next morning we brought the keys back to the same restaurant to check out, but it was closed, so we trudged back to the apartment and deposited them inside, behind two locked doors. Now, we were running late for our train. I wrote to Simone informing him of the situation with the closed restaurant and he replied to our efforts to do the right thing with insults.