Serena is very hospitable and treated us as warmly as one can. We feel like going home while staying in the apartment. The house is beautiful and comfortable. The a/c helps a lot on a hot summer day. Serena provides snack, drink and fruit which is such a delightful treat after a long journey. The best part about this apartment is its location. The tube(metro subway) is five minutes away and one can easily goes to anywhere in Milan. The neighborhood is of a special design and is very safe and modern. Thank you so much Serena and we will come back when we visit Milan again.