Federica was very helpful, friendly and accommodating. She is a joy to work with. Her flat is in an excellent location allowing us to walk easily to many of Milan's beautiful sites especially the Duomo and Galleria. My tow older children and I felt very safe and comfortable. The bathroom was well appointed and up to date and the entire flat and building were nice and clean. I would strongly recommend this location to a couple or a small family or 3 adults. 4 large adults might find the sleeping arrangements a little constrained. I hope you get a chance to enjoy Milan from this wonderful apartment.