Silvia was the most friendly and warm-hearted host I have every experienced using Air B n B. She personally met us and welcomed us into the apartment. She then walked us through the entire apartment making sure we knew where everything was and how to use all the appliances etc. Silvia also provided us with a fantastic folder with all the information regarding the apartment, emergency contacts in Milan including the hospital and police, tourist information and a Milan tourist book in English. She also provided us with a fully stocked fridge and pantry, with eggs, milk, yogurt, tea, bread, spreads, biscuits, pasta and pasta sauce. She went above and beyond what is expected or required of an Air B n B host! Silvia was also funny, friendly and warm. She spoke fantastic English and was very responsive via email [always within 24 hours at the very latest]. She had great communication skills. We chatted for a good time and we moved in feeling very comfortable and welcome.

The apartment itself is beautiful. Located in a safe, child-friendly suburb, it was open, light and was very cheerful. It is only a 20 minute train ride from the centre station 'Duomo' so was not in a touristy area. The area itself has a local pharmacy, grocer and deli. However, if you walk ten minutes, there is a big shopping complex with the budget supermarket 'Coop', and heaps of other useful shops.

The apartment was also a perfect temperature and was very clean and spacious. Great place for couples travelling together or friends. Plenty of room for four people.

I would book this place again if I were ever to come back to Milano!

Grazie Silvia!!