Giovanna was a great host! She was there for our check in and was super nice! We had our own private bedroom and bathroom which was great! She was there if you needed anything but not overbearing at all! The location is fantastic! It is on a quiet street but literally in the middle of every monument you wish to visit! It is easy to get to also. We wish there was AC because it was very hot but Giovanna did provide a fan for us! Thank you Giovanna!