Francesca's place was without a doubt the best AirBnB we have ever stayed in (and we have stayed in quite a lot!). So clean, stylish and well stocked. I do not expect extras like drinks/snacks/toiletries but it was lovely just how many thoughtful touches there were from various chargers/adaptors to drinks in the fridge. The apartment is very well located with a tram stop right outside and a metro just 8 minutes away. Check in/out and communication was excellent. Book Francesca's place if you are coming to Milan, you won't regret it!