Luke is a very pleasant and helpful host. My Camera SD card was spoilt and had to go to an IT shop to get one. He was so kind and offered to take me to the nearby IT shop to get one together. Also, if I needed anything, he would get back to me really quickly. There's even a small fridge in the room to store your perishable food! Though the place is not located in central Milan, but the tram right outside the place brings you directly to the famous Duomo of Milan within around 30mins. Additionally, on the day of check out, as my flight is at night, I had to store my luggage somewhere first. Though I have to check out at 11am, he let me store my luggage in his living room (which is next to the room). He even allowed me to just chill at the living room till I have to leave for the airport. I would recommend those who wants to have a feel of local neighbourhood in Milan to stay here.