Italy took our breath away, and on our last stop we met Alessandro who made us feel like family not guests. he welcomed us with patience and a smile even though we arrived later than expected. he gave us lots of advice and was in constant contact with us providing us with all we needed. He came also to assist us upon leaving,arranged a taxi for us and even helped with the luggage. He was flexible with our check out time, leaving as much time for us even though new guests were arriving. the apartment was super clean and fully equipped, the fridge and pantry too. The Duomo and the metro station are a short walk away. Highly recommended stay.