She couldn’t provide me direction to check in the house in English in advance on Airbnb and she shifted blame onto me because of my English skill. In the end, she came downstairs reluctantly and tried not to help me to carry my luggage at all even though there were stairs before the elevator.I have never met such an unkind host ever...!
Besides, My flight was delayed so I was late to get the apartment for about 1hour 30mins, she got really upset about this even thogh I apologized for this.