Contact with owner was fine from the beginning and we didnt have any problems for whole stay. The flat was perfect, clean, well-equipped and comfortable. It was located in the peaceful area about 10 min walk from subway which took you to Duomo in 25 min. If we will have a chance to be in Milan next time this flat will be the first choice of accomodation. I highly recommend this place, it was a pleasure to stay there.