Laura was great, she responded quickly to messages. Her friend checked us in, and she also messaged us every day to make sure we were ok. The apt is warm, well furnished, coffee and tea available. The location is as described. 5 min walk to the vertical forest, a park, a mall with grocery stores and restaurants. About 30 min walk to the centre. About 30 min walk to the train station. But buses, metro and trams are available very close to the apt.