Francesca greeted us even when our arrival time changed to earlier in the day-- on a holiday no less! With very short notice. She was very helpful and has a lovely home! Very much like the pictures here. This room is in a great location! We had no trouble at all finding it, thanks to Francesca's directions. Both she and Fausto were very welcoming and sweet! We enjoyed our stay immensely. The bed was VERY comfortable!