Our stay here was really amazing. We could pick up the keys as discussed earlier without any problem and the guy in the office was so helpful! The flat is super stylish, very well located and as a surprise, we found a bottle of spumante on the kitchen desk! :) There was an iron in the wardrobe so we could iron our clothes that got wrinkled during our flight. We had everything we needed. The only thing that borhered us a bit was the noisy neighbour/thin walls. Otherwise everyrhing was perfect.