Initially we had an issue with communication but it was a technical error and on arrival we were made to feel very welcomed and we were early but this was no problem. The apt was very clean and very well stocked, Alessandro even accommodated me as gluten free which was a nice touch. Good location and very quiet, close to the Metro on the red line. Some good restaurants in walking distance. Alessandro was very helpful with recommendations. Please note there is not washing machine or dryer but a free of charge laundry service is included with next day delivery.