Nadia is a very gracious host, and made our stay in Milan very comfortable. She provided us with metro cards, with maps and local points of interest, and with fresh fruits and snacks upon arrival (which hit the spot after a red-eye flight). She also helped us accommodate a last-minute guest. She was always available via WhatsApp in case we needed anything, and proactively checked up on us to see that everything was to our liking. The apartment was clean, quite, homey, well-furnished, well-maintained, and situated close to both the metro and bus routes. I would definitely stay here again.