My stay was great. Paola was very responsive to my request and made arrangements for her son , Giovanni to greet me when I arrived. It was very easy and efficient . He greeted me at the apartment, and then I met Paola as well. They where very accommodating and let me know to not hesitate to call if I needed anything ,including more towels etc. They also provided some basic amenities, water , coffee, soap and shampoo which were very much appreciated.The apartment is in a perfect central location and at the same time very private ,safe and quiet. The doormen at the building were all very nice. The apartment was very comfortable , clean and quiet. I found the bed to be very comfortable and the bathroom very spacious. The kitchen is somewhat limited ( no oven) but perfectly adequate for the size of the apartment. Overall the experience was great and I would definitely stay there again.