Serena was a fantastic host, really helpful and accommodating. Our flight didn't get in till really late, and so we didn't arrive at the apartment until 1.30am, which must have been really annoying. But Serena was there and gave us a a great introduction and all the information we could possibly need to enjoy our time I'm Milan. She also messaged me the next morning about an interesting market she had found which was so nice.
Lastly, when we realised we had let something behind, she was more than happy to post it back to us.
We had a really lovely time Serena, thanks a million for letting us stay in your beautiful apartment.