Greta is a great host - we had our plane delayed for 4 hours so we end-up getting there quite late. Greta help arrange another way for us to get our keys.
Love the apt as soon as I walk into the door, its a very cute arrangement and like the way the kitchen has a bit of balcony so we can have fresh air if we want to. The aircon is def a main bonus especially if you are traveling in the mid of summer - when its really hot outside. The floor in the main room/bed area creaking a lot when you walk so not for a light sleeper, i slept like a log so it doesnt bother me.
Location - its around 10-15mins from Central Milan train station. The area suppose to be bustling as lots of restaurants and cafe (suppose to as we came at the big holiday time so a lot of places around are close). In general, we are happy with the location.
Mind you the apt is not for a faint hearted people as its located in the 4 1/2 floor, lots of steps and no elevator, quite a challenge to get our suitcases up there.
In all - we are happy with the apartment.