Letizia place was what we expected; a clean and comfortable three bedroom/two bath apartment. She sent a video on how to find the keys and check in which made it easy; and check out was just leave the keys and close the door.
After booking the place, Letizia gave great recommendations on what to do, what to see and where to dine, and all were close, some walking distance.
She responded quickly and completely to all questions.
I had an early flight the day of checkout and in my rush to leave I left behind my ear pods. Letizia sent me a photo letting me know, asked me how I wanted them returned, then shipped them to me , which I very much appreciated.