Good location. Air conditioner in the living area (sofa bed) did not work properly, let the rental company know 26 minutes after check-in about the situation and they never did anything about it. My children suffered through two nights of warm air and no circulation. The least they could have done is come and check it out and bring a fan but instead they did nothing. Trash from the previous renters was left in the apartment. Company was notified and nobody ever came to pick it up. The trash stayed there the entire time we were there. No resolution to that either. We also let them know that we ran out of toilet paper (they provided a roll and a half for a family of four for a three day, two night stay) and again, they did nothing about it. Yet, when we booked the apartment we received FOUR emails urging us to complete the check-in process online. We also received an informative check-out email the afternoon before we checked out before having addressed any of the issues we were having in the unit. The company works like a robot, just spitting out emails with no regard to the actual people who are in the apartments they are renting out. Just today, I even received a reminder email asking me to submit my review! They are relentless with their communication when it comes to what "they want" but when it came to what we needed as their customers, they could not have cared less. I would not rent from this company ever again, no matter what city I find myself in. Overall a terrible experience.