Filiberto was highly responsive and helpful. The apartment has an old-school elevator that is tiny and apparently goes out of order far too often (happend once during our stay). We did not have heavy luggage so using stairs was not an issue but it could definitely cause trouble. The location is really good. 3-5 minutes walk from Milan Central Station. Foodcourt attached to the station which one would often pass on the way to the apartment has variety of decent food. All-You-Can-Eat sushi restaurant on the other side of the street is also good, and for Koreans, around the corner there is a good authentic Chinese restaurant where manager speaks Korean fluently. Good to know ;)