Richard is really welcoming. Due to the delay of our flight and some other situation we arrived late, and he stayed at home for us even though he had plan at that evening. he also suggested many good places to visit in Milan and helped us order cab when we were leaving.
We felt very comfortable during our stay. The location of the apartment is very convenient,it is near tram and metro stations and the view nearby is amazing.there are also a lot of good restaurants to chose.