Karin's apartment is SUPER! The 4-day experience of Milan was made special because of choosing this apartment. Navigli is the most charming and picturesque neighborhood of central Milan area and views from the balcony of Navigli grande are so good! Apartment is bright, clean and very spacious - good for a couple or family of four. It has everything one needs, ample wardrobe space, good furniture, air-conditioning and so many provisions in kitchen and bathroom for guests use. Everything works well and the elevator is so convenient to get to the fourth floor. Location of the apartment is unbeatable the tram-stop is just in front and 100 mt away is the P.Genova metro station. Great area for walking about tons of great restaurant and bars all around. Navigli area around the canals is very lively and festive in the evening. Despite a buzzing neighborhood in the evening, the apartment itself is sound proof once you shut the heavy double glazed doors and windows. Above all, Karin is a very caring and thoughtful host. She was there to receive upon check-in and explained everything and pointed out a few nice restaurants and things to do. Further, she remained in touch thru messaging, to check if everything is okay and provide further tips and suggestions - all that made a big difference. Check-out was very easy, except I made a blunder and forgot one bag in the apartment and discovered that on reaching Bellagio, the next destination. Karin was so kind to retrieve the bag and hold it with her until I returned to Milan after 4-days to collect it. She was extremely considerate for she had to adjust her weekend program to make it possible for me to collect the bag. Ever so grateful, thanks Karin :-)