Positives: The space itself is a great size, incredible location so close to the duomo and clean. However, I would say there was a lack of flexibility (eg wouldn’t let us leave bags after checkout nor suggest somewhere to put them), there was only a couple of rolls of toilet roll so we ran out, there was no offer of changing sheets / towels during our 4 night stay and the “shampoo and body wash” that it says it provides were 2 x free tiny hotel bottles in total so nowhere near enough for 2 females x 4 nights (no conditioner at all either) so we had to buy more. There weren’t any nice little treats in the house like most Airbnb hosts give, and unfortunately the neighbours upstairs (we think) were very noisy at night… the walls are pretty thin between flats. Overall however it was a positive stay