Susanna is gracious and vivacious. Her apartment is inviting and well-equipped. The location is perfect - almost next to Metro, in a residential neighbourhood, within walking distance of the Duomo. It was just perfect for us (older couple),but I noted she had taken the time to stock both equipment and toys and books for children. The bed is comfortable, lots of towels and toiletries and the cupboards and fridge are also stocked with the basics. She has restaurant and sightseeing information. Could not ask for anything more!