Marco was very friendly, and we communicated with him before, during our stay and when we left. He took great care to make sure we had the best tips to see Milan, and helped us find things we were interested in. His apartment was lovely, very clean and spacious, and his balconies were beautiful too! His place is right next to the tram, and only 20 mins walk from the centre, in a quiet neighbourhood which is a nice contrast from the busy streets of Milan centre. I would definitely recommend!