As soon as we got to the apartment and started using it, we noticed the toilet was leaking. Gross.
A few days later we noticed the shower upstairs is leaking to the downstairs gym room. The plumbers came 3 times and “fixed” it, but not completely so it leaked again and then the 4th time they came they fixed it.
It took 2 full weeks to fix the shower leak and 1 week to fix the toilet leak. My boyfriend had to wait for them and take time out of his busy work day to organize this.
Then one night both showers ran out of hot water. And the next morning the fridge stopped working too.
When we brought these new issues to the host, she kicked us out in the middle of Wednesday. We asked to give us one more night so we can find another place and to check out tomorrow but she didn’t want to listen at all. We had nowhere to go so we booked a hotel.
She gave us a 200€ refund, the 1 hotel night we booked on Wednesday night was more than that. Don’t even have to mention that by her kicking us out and having to book a hotel + another Airbnb for the next 2 weeks urgently = we lost so much money
Also the apartment was straight up freezing the whole time and the host gave us an electric heater that would stop working randomly for no reason. The heating in the apartment didn’t work.
I want to mention that the host was uninterested to help us the entire time we were there (2 weeks total since she kicked us out. Supposed to be 4w). We would have to text her every day to give us an update on the heating and the plumbers etc etc and all she would say is “I messaged them I don’t know”
Would never ever stay here again. Absolute worst experience I’ve had with Airbnb and I use Airbnb all the time.
Otherwise the apartment is cute but oh well