It's a nice apartment in a nice area away from the tourist center of Milan. I lived in the apartment for three weeks and I had so many problems. The electronic lock broke twice. I lost half an hour each time while the managers fixed it via video call.
The water is quite cold, the heating works very badly. It is almost impossible to pick up the sofa in the living room. The managers could not adequately explain how to do it. The washing machine does not work. Or I did not understand how it works. I asked the managers for help, then they sent me the instructions for the dishwasher. The service is very bad.