Massimo was very helpful during the stay, only a phone call away. Very easy instructions to get into the apartment once you're there. The building is very secure, with two doors requiring a key to get into the apartment block. Lovely area, really good rail links to the inner city, try Bicocca train station it's only a 10 minute walk away. There's a supermarket around the corner too. The only thing to say about the apartment, which is only a minor thing is the mattresses are very hard, we padded them out with the blankets provided and that made them a lot better, but again nothing that ruined our trip. Also the keys to the apartment take some getting used to, they're very fiddly to use. Overall a really great stay, I would definitely use this for a base in Milan again. Thanks Massimo!