This was our first time using Airbnb. Our arrival went smoothly, we were greeted by Lucia's son who spent so much time with us, sharing much information and helping us with suggestions for things to do...directions and answering any questions. Perfect way to start our vacation! The apartment was very very clean and modern. We loved it! You could tell that Lucia put much thought into making our stay in Milan most comfortable ...every detail was appreciated! Thank you Lucia for such a great experience!