The apartment is clean, safe, accessible, and well-heated.
At the same time, we were disappointed by a few things-
1. Location. Not close enough to a bus or metro station. 8 minutes walk minimum to the nearest bus line.
2. Missing items in the contents of the apartment. When we arrived in the evening, there was no kettle, coffee, oil, salt and pepper in the apartment. We expected to come and drink coffee when we arrived after the flight, but these essential items were missing, and the latecomer only bothered to provide them after we complained and only the next day late morning. In addition, there were no kitchen towels, there were no additional blankets beyond the 2 that were there (we had to ask for an extra blanket as we were 3 guests). We felt that the items were given stingily and not generously.
3. The communication with the host and his responses were late, even though we pointed out critical deficiencies. The host did not offer ant compensated for the deficiencies, and did not rush to complete them immediately.
I felt cheated because most of the comments on the website indicate an ideal and perfect situation, including a convenient location, which is really not the reality.
You should know that the hosts offer a 10% discount on the next stay for those who write a good recommendation about them. That may be why the responses don't reflect the reliable reality.