It's a cosy room, a bit smaller than you'd expect from the pictures, especially the bathroom. The room is very clean and kitchen and bathroom are equipped with new materials. It's a bit far from the Milan centre, but it is okay to reach when using public transport.
Laura herself is very friendly in her messages, answers quickly and kindly provides info about how to reach the appartment from the airport. I personally encountered some difficulty about payment due to lack of communication from her and her collaborator's side, which gave me an unpleasant feeling during my stay. However if they works on this, and I presume they do, I have no other negative points.