We arrived at the home and the check in service received us. When we went in we noticed the home was never cleaned after the last guests checked out. We have never experienced this before. We were relaxed and the mgmt company said they would have someone clean right away so we left our bags in home and went out. We had to go out later but we couldn’t shower or use anything as the bathroom was very dirty and no towels, soap , and everything used from old guests. We didn’t hear back from host after a few hours so after writing he told us that they won’t be able to clean and they ended up leaving us towels and sheets on the doorway when we got back at night. We made our own bed and showered in dirty shower with our own amenities and the next day he had a cleaning service come. Besides this situation, the place was in a good location, and the apartment was nice modern and spacious.