Chiara is the type of host that AirBNB strives to attract. Before our stay in her apartment, she was both prompt in responding to my questions about Milan and helpful in providing useful information regarding airport transportation. Chiara's mother greeted us at the apartment and gave us a nice introduction to the premises and nearby attractions. As described, the apartment is a quick 5-10 minutes from Milan's stunning Duomo. Chiara also provided an impressive binder of recommendations and general tips. All in all, I wish all of my AirBNB hosts were as thorough as Chiara - I would definitely stay here again.