Federica kept in close contact with us and made sure we had all the info we needed before arriving in Milan. (Including a very detailed way to get to her place) we took her up on a great restaurant recommendation. Her mother was lovely and very welcoming - so was Thor.
Room was nice, spacious and bright just like the photos.
It was very noisy at night - this didn't bother us as we can sleep through anything - but it could possibly bother other people.
Overall a positive stay!