first of all i want to start with saying that the owners of the airbnb were very flexible with the check-in hours. we arrived at the airport an hour early and therefor we arrived an hour earlier than scheduled. they did their best of ensuring us entrance to the appartement. the check-in itself could've been better. the man showing us around was very kind but the information received wasn't sufficient. his english wasn't good. when asked about the wifi or the check-out procedure he couldn't give me the info i needed.
the appartement itself was VERY CLEAN. everything was clean and as expected except for the bath. the bath looked perfect. when we tried using it, after 10 minutes the water wasn't hot anymore and the bath could'nt be filled as expected. this was very unfortunate. when asking the owners about it, they said we needed to wait a little more so that the second boiler could take it over. we tried this and it didn't get any better...
In the bedroom there was a lot of noise from the street at night, we had to buy earpods to get to sleep because of it.
i also asked them about the checkout procedure, they weren't very kind as there was also a mail about this which i recieved a day before departure back home. i also tried sorting the garbage as they asked, but didn't know where to put which sort of garbage (which color garbagebag). i asked them about this and again, "didn't you read the e-mail". all of this while i tried to do everything perfect for them. allthough this review is somewhat negative, the appartement was clean, in the center of the city, perfect in many ways!
we also had a problem with the electricity and the owners tried helping us as good as they could!
extra things like soap, Towels,.. were provided, the bed was excellent and also again VERY CLEAN.
the kitchen had everything you needed, including a coffee machine(!!!), which was very good.
thank you for our stay in Milano!