Arabella (the host) is super responsive. She sends an extensive check-in email to make arrival a breeze, and any questions were answered typically within an hour. The places was clean and quiet--really cozy/snug. Arabella also provides a binder which is like an encyclopedia--any how-to questions are thoroughly listed out in three languages (WiFi, laundry, garbage, electricity, swimming pools, etc.). Phenomenal detail-oriented host, cozy nest on the roof. Recommended.