1. i was scheduled to check in on the 19th. i messaged the hosts for checkin instructions on the 12th. received no response from host from the 12th to 18th. messaged and called the host on the 17th and 18th with no response. i had to spend more than 1 hour speaking to AirBnB support on the 18th, while i was traveling, to get the host to respond.
2. the published check in time was 3pm. i arrived at 3:15pm but was asked to wait outside for 45 additional minutes while the unit was being cleaned.
3. this apartment is a mosquito breeding ground. we killed 6 mosquitos during our 2 nights stay. and there were still more. my family did not sleep well due to the mosquitos. complained to the host but received no response.
4. wifi was not working. complained to the host but received no response.
5. dishwasher was full of dirty dishes upon checking in.