Here is a detailed review of our stay at this location broken down into sections. My review is based on our personal experience and facts and omits personal opinions.
Positives:
Check-in and checkout process: the entire process was smooth and easy. The host was accommodating to work within our schedule, and we had no trouble getting in.
Communication: The host responded promptly through the Airbnb app. I tried the phone number for an issue I'll later mention below, but neither of the numbers worked.
Location: the apartment is located in a great part of the town. You have walking access to public transportation, restaurants, and shopping.
Cleanness: The apartment, bathroom, kitchen, and bed sheets were very clean.
Negative:
Utilities: we searched in detail for a house with air conditioning (AC) in each bedroom. There were many choices, but most apartments didn't have ACs or one in the main area. This apartment indicated that it has 3 ACs, one in each bedroom and one in the living room. We knew the weather would be hot and the streets would be nosily based on the house location, so I made sure to reserve an apartment with a working AC in each bedroom. The price was much higher than the non-AC ones, but we paid to ensure we could sleep comfortably at night.
Unfortunately, upon check-in, we learned very quickly that the AC in the corner bedroom was broken, which ruined our sleep on the first night. I contacted the host, and they responded in the morning that they would send a technician to come over and fix the AC. On the second day's afternoon, she confirmed that a technician would be there to fix the AC. However, we didn't hear back from the host with an update on the AC status. When we arrived at the apartment in the evening, we realized that the AC was still broken and didn't work. When I inquired about an update, I was told that there are two other ACs in working condition, and we can either open the window or close all windows and run the two other ACs to cool down the apartment. The host's argument was that the two ACs were enough for this apartment, and there was no need for a third one to be operational (the other AC is located in the third room, so there is no direct path to the room with broken AC). This is the same message the host provided to another negative reviewer a few months earlier. Sadly, the host missed the entire point: I rented this place solely based on the statement that each bedroom had a working AC. Considering the response from the host to me and the other reviewer a few months earlier, I firmly believe that this AC has been out of order for quite some time, and the host is dishonest with the guests and misleading. As I indicated, we had many other choices if we wanted a place with no AC or one AC. Unfortunately, the weather was hot, and opening the windows made things worse, so we closed them. We could not sleep due to this significant problem for the entire three nights. This is not an exaggeration. The other couple switched their bedroom with us for one night since we were sleep deprived, and they suffered for the third night. This is unacceptable, and Airbnb should investigate it.
Bedding: The bed frame and mattress resemble IKEA's basic wood frame and very thin foam mattress. It's super basic, with no pillow top or additional support. Again, this is a statement and not our personal opinion. I leave the judgment to each person who reads this.
Amenities: Each bathroom has only one hand towel and shower towel. No additional sets or instructions were provided as if there were more elsewhere in the house. The reservation clearly indicated that four people would be at the apartment.
Lighting and house condition:
There were many light switches, and several of them were non-operational. Maybe this is normal in Europe, but in America, we are not used to this. Additionally, each bedroom only had a kid's lamp that you needed to turn on by plugging into the wall outlet. No other type of proper lighting or lamps were present.
All closets and drawers are full. There are no closets or drawers for guests to use. We have stayed in several other AirBnB, and none were like this. We were literally placing our clothes and items on the bed and had to collect them back into the suitcase when sleeping.
I hope this review helps others make an informed decision about their stay at this apartment. Based on our experience, we will not be renting this place in the future.