Eliana and Omar are very warm and welcoming. The apartment is lovely and had everything we needed for a two night stay for a family of four. The location is very convenient to museums, the Duomo and transportation. There are excellent restaurants nearby. But the best thing about the apartment is Eliana and Omar who were attentive and helpful in every way. Once we were settled, we did not hear them unless we had a question and knocked on their door. We did not feel like we were imposing, but we felt very well cared for. I would visit again any time I am in Milan.