The good: Studio was in a great neighborhood and was very clean. The building is secure. Host was friendly (over text, we never met her)
The not so good: The bed is a sofa bed, and it is uncomfortable. I’m 5’10” and my husband 6’5”... we did not fit on it at all.
The check in and check out times were very strict. Our train arrived in Milan 15 minutes late, and the host asked us to wait another hour for someone to come with the key since we missed our check in time. It was 95 degrees and we had all of our heavy luggage on us. When we complained about the lack of flexibility, she did send someone immediately, which was appreciated. However, the cleaner let her self into the studio while we were getting dressed 15 minutes before our check out time. She returned and buzzed the door bell at 11:00am on the dot to rush us out. We were disappointed that there was absolutely no margin of error built into the timing, making us feel less welcomed and rushed.