Stayed four nights at Anna's place. The communication was easy and check in was detailed. She was very responsive through text. The location for us was ideal. It was close to many restaurants of different cuisines which is great if you want something rather than just Italian food. It is also a short tram ride from the city centre duomo. The apartment itself is wonderful. Everything is well stocked in the kitchen, bathroom and laundry. It feels like every detail was thought about.