Where does one begin ? What a fantastic guest experience ! I was treated like family with little surprises throughout my stay that made this my best ever Airbnb experience. Firstly, the communication from Fabio with flexibility when my train was delayed and proper directions. This might sound insignificant but this is Europe - the fact that he told me where to look for their names on the intercom meant it saved me having to scan through a lot of foreign surnames. Then the welcome, genuine and warm, I felt at home the minute I walked in the door. Then the room ! But it should rather be called a suite ! Amazing, with everything you will need as well as a terrace and the biggest plus bonus was that the room is not noisy at all. Seriously, this is the BEST part the stay, you can sleep listening to the rain fall on the roof and not cars and traffic as the apartment is set in a courtyard shielded from the main street. Localtion is beyond prime, you have some of the best hotels in Milano right on your doorstep. And then the added touches like an umbrella, little snacks and a decent and proper bed, not some cheap old bed that breaks your back but the best of the best where used to furnish the room. This family deserves to be Superhosts - they care about their guests and you can see they love the hosting experience with little touches, coffee maker, welcome snacks, a little tray of Italian delights upon arrival with something to drink. This was the highlight of my stay throughout my trip in Europe across 16 x cities. Because I have no mother, I felt that I was part of a family for a little while where there were little touches like something hot sent to my room when I was working late just as I imagine my own mom would. I could feel genuine Italian hospitality and love this family share for their city and the Airbnb hosting experience. Consider yourself the luckiest traveler when in Milano if you get to stay at Fabio and his family. Thank you for hosting me and recharging my batteries before I head on to the last city on my journey, I appreciated every thoughtful gesture and the time you all took to refine a unique and tailored guest experience.