The flat is beautifully decorated and modern. It looks like it has been very recently renovated. Some things are not very practical but you can work around that. The location is amazing, only a 10 minute walk from the Duomo, shops, restaurants, etc. There's a market to purchase groceries right around the corner, but this information is not provided by the hosts. It's on the top floor of the building, but there is a small elevator to help you with your luggage. Don't expect any added bonuses when you arrive at the flat. You have to figure out everything yourself - how things work, where things are, etc. There were some instructions on how to use the AC, but they were in Italian, and the remotes were hidden so we had to search for them. Typically someone will meet you for check-in and I presume will show you things around the apartment, but our train was delayed and so the host had to skip our checkin to take care of the other 8 people that were also checking in the same day. Just keep that in mind. This is a business with multiple properties, so it's not a very personal experience. Otherwise, it's a great flat in a great location.