I usually don’t feel the need to write reviews for airbnbs, but for this one I absolutely do. I’ll start with the positives, it was in a good location and close to the Milano centrale train station. The place was also clean and the beds and pillows were very comfortable. However, the experience started off bad when we were told we weren’t allowed to check in until 7:30 pm, which would have been ok if we were actually allowed to check in at that time. At around 7:15 the host said she would be about 30 mins late, that later turned into an hour with one of her colleagues showing up instead of her. He was very nice but had never been to the place and didn’t know what floor it was on or how to even open the door. He was also unable to find the extra set of keys, so all 6 of us had to share one set of keys for the weekend which was annoying. Furthermore, the wifi didn’t work, there was no trash can or any trash bags anywhere in the apartment, laundry was left in the washing machine, some of the blinds didn’t open, and one of the showers was missing a shower door. Overall the stay was ok.