We couldn't have asked for a better experience in our final night in Italy. Luca was extremely responsive and accommodating. He met with us during check in, and helped my wife carry our luggage as I left to drop off our rental car. The place was super clean and decorated beautifully, and the view cannot be beat. Absolutely spectacular. We loved sitting by the window watching and listening to the hustle and bustle of the plaza. I would highly recommend staying here.