Anna and her husband were waiting to let us in. Our flight was delayed by several hours so we did not get in until 11:30 pm. Anna stayed in constant quick communication and greeted us to give us the key and answer any questions. The apartment was very clean and nice. Roomier than what I thought so that was a plus. We loved the location. We were in walking distance to everything and to some fabulous restaurants. If ever in Milano again, would definitely stay again although it’s on “ the first floor” there are about 25 steps to the front door of the apartment. For some, that might matter. I am just getting over some treatment so it was tough but no fault of the owner. It was a wonderful experience.