Apartment’s decor and bathroom was nice. Apartment was clean, in an okay location. Safe yard, even though did not feel very safe in the neighbourhood late evening. Communication was very poor, they give you instructions how to get in and get out and that’s it. During the stay they usually do not answer or reply. Anything I asked, like fresh flowers or some additional things, they could not help me even with paying them extra. If I wouldn’t have met cleaner accidentally they wouldn’t have given me more shower gels, toilet paper and etc, cause they could not answer me. It took 24 hrs to reply and saying abstract things like that cleaner is gonna be in the building this and this hour, but no exact things and nothing about her bringing us the essentials we needed. In general, i would say experience was okay, but I will really think about whether I want to stay here when in Milano again.