I cannot give a proper feedback to Silvia because I never actually saw her, I was in contact with a guy named Luca,
Regarding the place I can say it is really nice, clean, like in the pictures, well located (near to bus and metro station) with new furniture, we found some cookies, coffee and wine for us. Until that everything was perfect, but I have mentioned that we had issues with the guy Luca who was in charge of the place, he lives behind this village with his baby boy.
I have some feedforward for this guy:
•	At the moment of the arrival do the registration
•	Make a friendly reminder of the time of the check in and check out
•	Don’t smoke in your basement, the smokes goes directly to the “Villa” and it is annoying to the guests
•	If you need an urgent answer contact directly to the mobile not through Airbnb website, people are on holidays and are not checking the email box
•	Keep calm and Provide a kind answer to your guests