Francesco and his family are very warm-hearted and welcoming people. They really know how to make you feel welcome.
Do not hesitate paying for the service fees. You will always find their beautiful flat very clean, Anna (Francesco's wife) will go out of her way to prepare you a delicious breakfast with fresh coffee in a form of your choosing and a sweet pastry. You can use the fridge and kitchen if you need to. The bathroom is clean and spacious.
The room itself offers two beds (if you are a visiting couple keep in mind the beds are apart from one another), special plugs so you do not need to buy some, a mosquito net in front of the window, a big wardrobe and also has a desk and chair which was great for me as I was on a business trip. WiFi connection is fast as lightning.
I love the fact that you share the flat with a really nice family, they are always there if you want to socialise and have questions but they also leave you to your privacy. Francesco replies very fast to messages on AirBnB.
The flat is located in the Navigli quarter and in no time you are connected to public transports or the surrounding quarter where you have access to many restaurants, cafes, green areas, galleries, gelaterie and much more.
The only thing I really regret about my stay is that I had barely time to spend it on more chats with Francesco and his family, as I had to work a lot.
I highly recommend you to stay wit Francesco and his family if you go to Milan.