The flat is perfectly located, near to milano centrale and within walking distance of shops and duomo. It is modern and well-equipped. However, the hot water did not work when we stayed for 3 nights. We reported this and were told to switch the electrics off and back on. It solved the problem for 10 minutes, then we had a no more more hot water. In summary: wehad hot water for 10 minutes of 72-hour stay, so unable to shower/wash. The A/c was also faulty, streaming water onto the kitchen when we attempted to use it. Communication was mediocre - there were no lasting solutions and it was not easy to reach the host. If the host improves communication and gets and engineer to fix the broken hot water and broken a/c, there's bo no other issues - it's basically a nice flat in a nice place but the faults and poor service/response made for a poor value stay.