We didn't have a chance to meet Riccardo but he was reactive to our messages and let us know about the organisation of the check-in. Lorenzo - the other tenant welcomed us and we appreciated his service and devotion. The room is large and there is a sofa that can be used as a second bed, which is practical. All the apartment was very clean.
The area is safe and close to the historic center of Milan (3 metro stops from Duomo). We had an amazing trip !