Valentina was very helpful and accommodating. She always replied immediately and she was available to meet us when we arrived even though it was 1am. The apartment is super small and comfy. It has all the essentials. However it has 3 flights of stairs with no lift which didn't bother us but might be problematic to others. Also 2 of the beds were folding beds thus not as comfortable as one would wish but since we only had 4 nights it was ok. The location of the flat is very easily accessbile and it is on a main road. We never encountred any danger. Overall we loved our stay.