Don't Book this flat! It s a catch! The owner is a Crook!!!! The owner charge us AUD $133 for un-proved damage!
In the beginning we thought the owner is still a nice person, even though we could only check-in late after she has finished work at 20:00. We could only wait with two big luggages for few hours at the street. Then, the check out time is at 10:00 in the morning for another new tenant coming in. We still cooperated with her. We booked the unit from 19th-21st, for seeing the Milano HOST Expo. The toilet was leaking and we were stepping at the leaking water at the mid-night. Maybe, because of the maintenance cost she needed to raised, she has blamed us for the scratch (un-proven) by sending a claimed note on 26th Oct. That's totally insane! She did come n check the unit together with us when we check-out, she had approved everything staying good condition. Why claiming back after few days later! We did use the kitchen to boiled water for tea n some vegetable for the first night. We have no idea how we could scratching her sink and that cost us AUD$133? That s very dangerous to just give credit card out by providing our trust on the Airbnb system. The owner is a Crook!!!!!!!
She has ruined AirBnB 's reputation!