First off Andrea is a very kind man and was as helpful as I would expect him to be. I encountered a flight issue where I would not be able to meet Andrea for check-in, but my traveling partner would. He graciously accommodated this situation, but my partner found communications a bit difficult.

The space is pretty much as it appears in the photos, but remember the building is old so it is not without it's quarks. Andrea has a fair number of rules and guidelines to help protect you from damaging anything. This led us to believe that other guests had encountered issues and therefore we were hesitant to touch or use things like the washing machine to simply avoid any possible complications.

While we did have access to a kitchen, there was no gas provided, and therefore, we could not use the stove.

Our biggest grievance was the lack of a true wi-fi connection. Provided was an old mobile hot-spot which in my option simple did not work. I had trouble loading any web page, and certainly could not look up directions, travel itineraries or even check-in for my flight using it.

Overall I though communication was lacking. Andrea asked when we would check out I said sometime between 9:00 and 10:00am, while we are allowed until 11:00am. He then requested if we could depart at 8:30am. To us, this seemed very early to request a check out, but as I had to catch an afternoon flight anyway we agreed to it. Then at 8:30am I checked to see if Andrea was still arriving and he was running late by almost 30 minutes? I do not quite understand why anyone would request we check-out so early only to then arrive late. Really quite frustrating.

At the end of the day the place is super convenient, has a beautiful view of the Castello, reasonably priced, but overall we had a less than favorable experience. I'm sure communication was a barrier for both of us, but the lack of functioning amenities like wifi, and the several hours in between communications made staying here more painful than it was worth.