Our stay was very pleasant. We had some trouble getting into Milán but Sofia was accommodating with our later than expected check in. The elevator was convenient to bring our luggage’s up. The apartment was very stylish and very accurate to the pictures. Sofia’s English was very good and we had no problems with communication. She gave us restaurant suggestions, explained the metro, and gave us some tips. She has a dog which is very cute but also quiet. Very pleasant experience. Would stay again. Thanks Sofia, you were great!