The apartment was very clean. It is small but cosy, and nicely decorated - perfect if only staying for a couple of nights! Location is great. It is right beside the metro, trams and buses. There is a 24hr supermarket right around the corner from the apartment. We arrived a little earlier than we had expected to and there was very little flexibility with check-in so we were waiting around for a little while. This wasn’t a big deal as there is a little bar / cafe directly across the road from the apartment where you can have a drink / coffee while you wait. The bed is a little bit noisy. The slightest twist or turn makes noise and this woke each of us up a couple of times during our stay. There were some bugs in the apartment (flies) but bug spray and a fly swatter are provided. This won’t be a problem if you keep the windows closed. The apartment is air conditioned so no need to open windows. Overall, we were happy with our stay and would recommend the apartment to anyone thinking of visiting Milan because of the value for money, location etc. The apartment is as advertised. Rafael is an excellent host, helpful, communication with him was smooth and response times are quick.