Great communication, great recommendations and easy contactless check-in (really appreciated this)
The location etc was great, the place was sparkling clean and it's really modern. Full amenities as described.
However my partner and I found the bed extremely uncomfortable as when you lie on it, you roll to the middle. Moreover both of us slept very badly and had backache afterwards.
We hope this will change for future travellers.
Otherwise loved the location, 20min walking brought us to the Duomo!