We really like the location of the apartment. It was the most important for us, to be very close to Centrale train station. We travelled by train from and to the airport. Also we visited Lake Como, Bergamo and Monza, and we needed just 3-5 mins to reach the station. There were a lot of nice restaurants near by.
Viviana was very friendly and and gave us recommendations, she was an excellent host from that perspective and I can highly recommend her.
Check-in the given time slot was flexible between 2pm - 9pm. We wanted to check-in around 11 am, if the flat would be ready for it, but that would cost money.
The flat was clean overall but not exceptional. However my girlfriend is a neatnik. :)
One more thing to mention, the heating was not enough for us, could be because we catch a very windy time in Como and we were frozen to the bone, or the nature of the heating system that it was on and off on and off, but that is given by the building and Viviana could not do anything with it.