Roberta was super friendly, responsive, and hospitable. The apartment is in a good location; around the corner from a 24 hour parking garage, down the street from the canals, and about 5 tram stops from the Duomo. There are a ton of restaurants, stores and shopping all around; try the Ramen place down the street! Apartment was very clean, cozy, and we'll stocked. Roberta gave us some good advice and restaurant tips. Take note that the street gets pretty noisy when the tram begins to run, however, it did not bother us. Besides, the location more than makes up for this. Overall, if you want to explore the center of Milan, this is a really great place to stay at.