Paolo was the best host I have ever had for an Airbnb experience! We arrived and the house was clean, the room was inviting, and Paolo was very nice. He drew us an entire map for how to get into the city center, and then also told us how to get around cheaply, as well as providing us with suggestions as to where to go in Milan. At night we got to spend some time with Paolo, and he was very sweet and made us hot chocolate and talked with us for a while. In the morning when we had to leave, he came down to say goodbye even though we had to leave very early in the morning. Overall, this was an amazing Airbnb experience.