Gianmaria was very helpful with anything we needed. He responded very quickly. When he was not available to help he had his friend come immediately. A genuinely nice person and makes his guest feel like a friend. We liked the neighborhood being so close to the train at San Agostino and on Genova is the tram and a grocery store. Pasticcerie are close and restaurants. It is very close to the Navigli and you can walk to many places. Tuesday and Saturday mornings there is a market in the streets around the apartment.