Our experience was uniquely unpleasant. The main reasons for my poor rating encompass many issues. The first being check-in. Unfortunately our flights were delayed. Which put our arrival time into the next day. We arrived at the airport around 11:30 pm. I had informed Andrea hours before of our delayed flights and asked about maybe having a later check in time but she was uncompromising. I asked for advise on where to stay seeing that we were unfamiliar with the area and she offered no help. Once we were finally able to checkin.next day, Things were better. However after 1-2 day we noticed ants in both kitchen and bathroom. Which was not a problem, seeing that the building is pretty dated but there was no cleaning supplies. Lastly, we were told that someone would be coming to the apartment because there something was wrong with the Wi-Fi ( it was working fine) . We were not in the apartment at the time but when we return the AC was off. Not sure why there was so much tension but I hope that it wasn’t racial. But on the receiving end of it, it didn’t feel great being her guest. Thank you.