Extremely well located apartment, we didn't spend a lot of time in it because Milan had so much to offer, but everything worked fine.
Marco met us outside as we got there and we had a 30 minute "briefing" on the apartment and access. We would have appreciated 5 minutes of recess to use that bathroom after our long journey, and a little more empathy, but the location and practical side of the apartment, and Milan itself made up for this.