Paola and her sister were very welcoming. They met us as planned at the metro station, on time and walked us to the apartment. The apartment was advertised as the 'entire' apartment, but we were given access to only 1 of the 2 bedrooms. The apartment was very clean, plenty of hot water, nice towels, bed linens. The kitchen was equipped for making coffee only with spoons and cups. There were 2 small sauce pans for 'heating milk and water'. There is no oven or microwave. The apartment location is excellent, in a very quiet neighborhood with easy access to the metro. It is located on the 4th or 5th floor, no elevator. There were snacks, milk in the fridge and Paola made muffins.