Was told to check in at 4:30, was waiting outside and at 4:45 a helper came and walked in with us to a dirty room and told us to leave for an hour so she could clean the room. (Check in is 3:00pm but due to booking late the host said I should go at 4:30, I contacted the host before booking to check if the room was available for the night) Note says airbnb host speaks several languages I was not able to communicate with the woman and I speak 2/5 languages listed by the host. So I left the room to allow her to clean and she gave me a key so I could return to the room at 5:45 pm! I was not given instructions on how to checkout. I just left the keys in the room and left as no guidance on how to check out! There is no concierge at the building. Good location and room as described are the reason for the star rating. I understand I booked late but the host should have just told me not to book if the host was aware that the room is not ready for guests. I wish I had booked at a hotel or a different airbnb as paying the same amount as hotels in the same area available on the same night is ridiculous for inadequate service.