First, the good: a clean, spacious, and modern styled apartment only a short walk from Milano Centrale. We only stayed for one night before taking the express train to Malpensa for our flight home, and it’s an ideal location for that. Lots of good restaurants within an easy walk from the building. Also, a grocery store with all of the basics (cereals, meats, cheese, fruits & vegetables) can be visited within the Milano Centrale metro station area.
Now, the bad: we had a terrible time trying to communicate effectively with our host. During our 3 week European trip, we stayed with 4 different AirBnB hosts, each time arranging for meet-ups via the AirBnB messaging platform, supplemented with texting covered by our mobile phone data plan. For all our other hosts, it was no problem and worked very smoothly. For this host, though we connected early via both methods, she later insisted we voice call her upon arrival, even after our repeated assertions that we didn’t have access to voice calling on our mobile phones. Several frustrating texts were exchanged while we stood at the very doorstep of the apartment at the agreed-upon time. Eventually, someone came downstairs (who spoke very little English) and was able to let us in and give us the keys. The host said we were “lucky” that her friend happened to be nearby… so it appears that the host never intended to meet us at the apartment (and failed to inform us of this arrangement). She later made some reference to being able to remotely let us into the apartment, but only if we called her directly (which seemed like an unreasonable demand). Despite the apartment being so nice, we would not stay here again if the communication continues to be so poor (and, frankly, unfriendly).