Very nice and communicative hosts. Responded to all messages quickly and check-in/check-out was very easy. The private room and bathroom were very nice and clean with all the basic amenities provided (towels, soap/shampoo, toilet paper, blankets and pillows). The location is also great, close to the duomo and city center. It is a bit noisy from the traffic and tram that pass on street just outside the window but this wasn’t a huge problem for us. If you are a light sleeper it may be good to bring some ear plugs. Other than that, everything was great and very good value for the money!