Nir was very helpful and friendly, he showed us the whole apartment and how everything works! We loved the introduction and felt like home immediately, even though we only stayed for one short night. The apartment is both cozy and stylish, immaculately clean and has everything you might need such as an electric kettle, Wifi and a wonderfully warm shower (the only thing "missing" is a microwave, but it's not common in Italy anyway we understand and we managed perfectly without one and the gas stove was fantastic for cooking!) Not only was the apartment amazing, the location was perfect too! Milano Central Station is just a few blocks away and we got some extra sleep in the morning before leaving for the airport!