Great little place in Milan, it's clean, comfortable and felt safe. It is in a great location, there are loads of restaurants, bars and shops in walking distance. The Porto Venezia metro station on the M1 red line is just a 5 minute walk away, from there you can get to Duomo Cathedral and the Castillo. The stop for the number 9 tram to Navigli canal district is also just next to the metro station.
Communication was excellent and check in was simple as the office is just opposite central station where you get off the bus from the airport.
Great value for money.