The apartment was large and clean. Dealing with Italianway was impersonal and not as efficient as every other Airbnb experience we have had. They are basically a large rental agency with hundreds of apartments. Location was quiet and nice. Air conditioning ONLY in the master bedroom so that made the stay uncomfortable for our travelling companions. Our flight landed in Milan Malpensa. at 1030 am so we had to go to the central train station (45 minutes) to actually check in and get the keys then take a taxi from the central train station to the apartment. Another 10 minute ride. Having to do this was very inconvenient.