Clean flat, it matches the Airbnb description.
The only issue with the flat is the toilet being very close to the opposite wall. Not ideal for a tall person/someone with mobility issue, but ok for me.
The reason for an “OK” overall score is that the check-in process has been too long, almost patronising.
The check-in will eventually finish so just hold on…
As much as the intent is to facilitate the check-in, all the travel-related questions are a bit intrusive.
I’d say that instructions like “don’t rummage through the flat” are a bit annoying.
The lengthy explanations about how to operate the kettle, hob, shower, door key, use of bed linen… they are all redundant as all the above are perfectly standard items you know how to use, or you will easily find out. The owners want to help, but they are also very worried about the house not being ruined, and this transpired and made me slightly uneasy, feeling like a nuisance.