Beautiful apartment in a convenient location in Milan. There were great restaurants very close and we loved being right by the park. With the Milan Bike-share program and great public transit we could get everywhere we needed to go easily. There was an issue with the water heater and Roberta gave us the option to stay for a reduced rate, or give us a full refund. This is great service and I appreciate hosts recognizing the importance of this.
It is always hard to communicate on Airbnb for me in a foreign country due to not having cell service. Roberta was accommodating with our changing of arrival time and gaps in between communication. There is also an excellent bar around the corner with wifi in case you are stuck. They were super friendly and willing to call Roberta for us.
Overall, this is a great option to see Milan and have a nice place to yourself.