The website was quite clear but I did have a couple of questions and Costanza got back to me within hours with complete answers and assurance that I could ask more if I needed to. She provided many extras, including offering me a less expensive way to her home from the airport which we took advantage of and were very pleased with the driver and the service. Costanza was out of town and she had someone waiting at the apartment on our arrival who explained everything to us. She too was lovely. Mid way through our week, she called and made arrangements for someone to come and clean and change the towels etc. We didn't expect that at all She also made arrangements for us to return to the airport at the end of our stay.
For us the location was perfect. We have lived in this area and knew it well. Public transportation to all areas of the city is available but to go to the center, you can walk in 15-10 minutes. Great restaurants in walking distance as well as supermarkets and great shopping.
We love Milan an hope to return again. This apartment will be my first reservation. Thank you Costanza for a great week.