Luca was friendly and personable. He met me when I checked-in. Apart from this he was not present or contactable.
Some of the information/directions/instructions I found confusing. The posting says that the B&B is 20 minutes walk from the City Centre. I doubt if the bus would manage this in 20 minutes. There was mention of a pool being at the B&B. I didn't see one nor was it possible to enquire about this as it wasn't possible to contact Luca after the check-in.
There were instructions asking the guest to sort the refuse but I could not see any containers in which I could do so.
He is a very pleasant man. He gave me a lift in his car to the City Centre. The B&B was very comfortable, clean and quiet. The breakfast was good.