Marco was wonderful and greeted us outside even before we walked up to the building. He walked us up and gave us a tour of his beautiful apartment. The pictures do not due this apartment justice. First, it is much larger than I had anticipated. Plenty of room for my family of 5 to spread out. Second the apartment has recently been totally updated. The bathrooms are very nice with a great shower. New appliances in the kitchen (although we didn't use anything other than the refrigerator). Also the views on both sides of the apartment are levely. Communication before and during the stay was great. We spent 4 nights here and our purpose was touring Milan 1 day and traveling out of the Central train station the other days for day trips (Bergamo, Lugano, Lake Como). This apartment is perfect as it is about a 7 minute walk to the Central station and maybe 5 minutes to the nearest subway stop. Highly recommend!