Mauro - Super helpful and was very easy to communicate with. I never felt like I was a bother when asking questions
The apartment-Ridiculously pretty and located right in the middle of everything. It has amazing restaurants and shopping literally right under it. I was concerned that it may be loud at night due to the location but that was not the case. The noise does not carry in and I slept wonderfully. Pretty comfy bed as well. I had an amazing trip and I will definitely book this room again next time I visit Milano.