My partner and I stayed in Chiara and Pasquale's flat for one night in September - communication was absolutely great. We were greeted by Maria who was very very helpful in every way possible, Maria let us know all the good places to visit and to eat at while we were in Milan. The apartment was very clean and situated perfectly in the centre of Milan and right beside the metro so getting about was very easy. Super friendly host and will definitely like to stay here again.