Airbnb Nightmare - The host put me in a different unit than I booked without the same amenities.
On the day of check in after I reached out about check in time, I was informed that my unit was not available over WhatsApp. Because this host lists many units, I was offered another unit and was told that there would be a kitchen. I felt I had no choice but to cooperate because I was arriving in Milano in 3 hours and wouldn't have proper internet to locate other accomodations.
When I arrived, this alternative unit had no kitchen. The new unit looked much cheaper than how it was photographed and had a shower that didn't properly drain.The groceries I brought from my prior travels didn't fit in the mini-fridge available and spoiled.
Other notes: They seems to have a good cleaning team.
I hope others learn my lesson. Try to deal with a host in the Airbnb app.