Marcello was our first ever AirBnB host, and the first of many we would have in Italy. He was very attentive as to when we would arrive days before our arrival. When we arrived, we were running late but he was still there waiting for us an let us know that if he was not there someone else would be there to help us. We were also running late for a tour and he helped by calling a taxi for us. The apartment is in a perfect setting, near a metro, and maybe a 15-20 min walk to the duomo, which you can see at a distance from the balcony. It feels cozy and safe and the people in the building are friendly. It was very clean and what you see in the pictures. There is wifi, blow dryer, washer, fridge, little kitchen, balcony, etc. Things I didn't realize I would need until I arrived. Marcello was constantly checking on us to see if there was anything we needed and remember things we would be doing on our trip. He asked throughout if we enjoyed all of our activities and was very very attentive! Even when his children were in the office, they were helpful if we had any questions they were always available and we knew we could just ask. Thank you Marcello for allowing our Milan experience to be just perfect! Grazie mille!