When we arrived, Andrea's father met with us to give us the key and tour of the apartment. He was a very nice man but did not speak much English. The apartment overall was very clean with all the essentials provided (linens, towels, A/C etc.) The description said there was a washer and dryer; however, we did not see any in the apartment (we did not require it at the time therefore we did not inquire.) We also found the internet connection was very weak. It was only working by the front door which was inconvenient. The neighborhood felt safe, the apartment is a short walk to the Metro and easy Metro ride from Milan Central Station. There are lots of restaurant options near by. Communication with Andrea was prompt and he checked in on us during our stay and we appreciated that. He apologized for the internet connection issues. Overall, we had a great experience and we would recommend this apartment.