Communication with Federica was very straightforwarded and she replied immediately. She waited for us with the keys and access to the garage, which made it totally hassle-free for us after 5hrs of driving. We loved the studio, as its location really allowed us to visit all of the city center on foot. The pictures are accurate, everything was perfectly clean and the kitchen was well stacked with oils and spices for cooking and coffee for the morning! Definitely recommend this studio for visiting the city. To us, secure parking within the building was also a big plus! Check-out was totally straightforward, even as we left early in the morning (8am).