Michele was a fantastic host in preparing us for our arrival with very proactive follow up. The unit was exactly how the photos portrayed on the website and it was extremely clean. The introduction went seamlessly and there was plenty of information available left in the apartment on the surrounding area. Coffee shots were even left for us for each morning which was a very nice touch. When leaving, they allowed us to stay until 12pm which was very useful considering we had a later train departure that day. We would definitely stay there again when re-visiting Milan.