I usually consider the users comments as one of the keys to book an apt.
Location, and communication previous to our arrival were ok. The pictures reflect the apt. as it actually is. A nice and spacious apt. However we were somehow disappointed. Up to this one we had been very pleased with our bookings and grateful to kind and qualified hosts.
First breakfast service was offered in the description and there wasn’t even sugar, neither coffee, tea, of course.
Also its described as having an elevator. It did but for some reason it didn’t go from ground floor to the 2nd. So we had to deal with the luggage by stairs.
First time I’ve seen a bed with a single sheet, the bedspread was meant to work as the second sheet
There was no shampoo and it seemed that some things hadn’t been cleaned by some time (oven, microwave, shower). Already opened jars of food.
The host never showed up to greet us, he sent a girl -very nice- but didn’t speak English and just gave us the keys.
When I complained to him to let him know about this issues he was rude and said some things like “If you don’t like it go to a five stars hotel”. I would gladly had gone to anywhere else but it was late for booking another place since we were staying just for the night
Later on he apolodgized and offered us to go for free pizza at a restaurant of a friend of him. We didn’t take it.
This was an exception to all the wonderful experiences we’ve had using Airbnb.