Simonas flat is in a very central part of Milano and easy to reach. Communication at the reservation stage was good, but we had troubles getting into the flat because Simona was stuck at work. However, it was sorted out after 45 minutes.
Second issue was the heat - but that is only partially Simonas responsibility ;-) However, shutters to close out heat during the day as well as the AC were not working properly.
Other than that - very nice flat with two balconies, a peaceful turtle and a helpful host - we even had some wine in the refrigator on arrival.