Everything good about this apartment had little to do with the host. The Navigli area felt lively yet safe even at night and it was a 20 minute walk, or less than 10 minute tram journey into the central area (Duomo). It was a good size for 4 young tourists and any group of friends. But the apartment lacked many items that we expected from any host to provide… there were no paper towels, no dishcloths, a single tea towel but no way to wash it and no detergent so it was wet and obsolete. In terms of amenities, there was no oven which wasn’t a major problem as it wasn’t something we couldn’t live without, but the amenities which were there didn’t work or we were unable to use them anyways; the stove didn’t turn on so we had brought groceries for nothing; there was a chopping board but only butterknives which again was not helpful. There was no drying rack for the dishes so the counter top was wet and uncomfortable to use (especially considering our tea towel was always wet as aforementioned). On top of this, the host requested €50 for “damaged or stolen items” despite nothing being damaged or stolen and commented that the apartment was left an unexpected mess which required professional cleaning, which was a complete exaggeration given that there was no stains or damage to the loft *at all*. The images she provided of our “damage” involved an unmade bed, empty water bottles by the bins she provided (which were very small so we simply had no room to put them and we are not locals so are unaware of how/where/when to take out the trash), empty glasses and untucked chairs at the table and a few wrappers of snacks which seems like a completely unreasonable exaggeration as the host claimed this required professional cleaning. The apartment was still a great experience and in a great area despite this like I mentioned, but the host seems like she tried to benefit off of young tourists.