Positives - The bathroom is very impressive, modern and a lovely touch to find a gift of slippers and toiletries awaiting us. Property is located in a lovely traditional building and location was perfect for Cardona train station and a short walk to Duomo and shopping area. Price seemed good for a night in Milan. Host let us check out later as our train was not due and we had a lot of luggage.

Negatives - The price is for an apartment but it should reflect that this is actually a conversion of one apartment into 3 suites. This results in the noise travelling through the walls from other guests as if you are in the same home. We could hear other guests conversations word for word.
It's cold! There is no heating in April and there are not enough bed sheets for warmth in the night. I am from Scotland and accustomed to minus temperatures but I still found it very uncomfortable.
There was no Wi-Fi.
The TV is definitely not 40 inches and had no Netflix, Amazon, Disney etc as stated in advert.
No Mosquito net as stated in advert and we had to swat 8 mozzys on arrival who were enjoying the rental much more than us.
Marble stairs in communal hall are slippery and a hazard, both myself and daughter had a slip going up and down. Thankfully there is a lift but a notice to be cautious using the stairs would be helpful.
The floors felt gritty and unclean under feet - was thankful for free slippers. There was also half a packet of stale crisps left in the top bedroom drawer making me think it wasn't thoughrally cleaned. Otherwise cleanliness ok in bathroom and kitchen.
Bathroom towels are tiny! The largest the size of a hair towel.
Communication is terrible!!! I messaged through AirBnB my check in time in advance multiple times but was still being hassled on the day to confirm my check in time. Upon check in we had to wait in the hall while the person confirmed we were the right guests with someone else on his phone. I messaged multiple times about the Wifi and only go an answer 2 hours before check out which did not resolve the issue. The same was so for the heating.
We just needed a room for the night near the train station and I would have OK with this rental if the advert was honest about the lack of facilities and the price reflected it. But unfortunately due to the communication alone, I would not book with this host again.