We had a great experience. The check in and check out was easy. The communication with Max and Flavia was quick, responsive and friendly. The apartment was clean, comfortable and ideal place to discover Milan. As Max warned, it might not be the place for light sleepers but we had no problems. The nights were a bit noisy but the street is quiet and traffic free during the day so you can have a bit of a lie in if you like. We'd recommend this place to friends.