Francesca's apartment looks as shown in the photographs and more. It is spotlessly clean, in close proximity to shops, restaurants, metro and the Garibaldi station. Francesca's response to our booking was excellent as was the communication throughout our booking and she was extremely flexible when our flight to Milan was delayed by over an hour. Both the beds are very comfortable and all the basic essentials were there, both in the kitchen & bathroom, to make our stay really enjoyable. The flat is a 20 minute walk to all the main tourist attractions in the centre of Milan and there is a fantastic pizzeria, recommended by Francesca, just around the corner from the flat. The food was so good and the staff so welcoming we went back twice! We would happily stay here again if/when we come back to Milan and would not hesitate to recommend Francesca's flat in the future. Thank Francesca for helping to make our stay in Milan a success. Jason & Susan