We were unable to stay in Laura's via Solferino location due to flooding, but Laura dealt with all of it very swiftly and efficiently. Over the past few months, Laura and I had come to know one another and we became friends. When Laura's apartment got flooded, she immediately offered me, my husband and three-year-old son, her primary home, which was not only kind and bighearted of her, but it also showed that she was eager to help us out - as it would have been impossible to find a hotel in Milan on such short notice. Laura's primary home is a dream house and we were very fortunate to have been able to stay there. The house had all the amenities one can dream of - a large kitchen, stove, an anterior garden, washing+laundry machine, a dishwasher - the works. Laura is a dream host, a wonderful entrepreneur, and a joy to have dealt with. I wish for all AirBnB owners to be like her. Her instructions were perfect and she was always available to help and responded immediately. I would highly recommend everyone to stay in one of Laura's residences if they are in Milan.