Anna was agreat host although we didn't meet her. The Apartment is very clean and a good place to stay when you have a little time on your hands since it is not in the centre of Milan. The tram stop is only a minute away and it takes you to the Doumo and the city centre of Milan. We enjoyed the time at the apartment however the internte wasnt working when we arrived but Anna was so kind to provide us with a very good solution and only a few hours later we had internet. The apartment looks exactly like in the photos. The only problem was that the scheduled time to get in the apartment was delayed twice which was very difficult for us since we had to wait for 4 hours with our bags. But that was really the only thing that was optimal! Thanks so much for the time in Milan! It was great!