Graziano was very cordial and extremely helpful. My visit was super short so I didn't get to know him personally but he was a very attentive host. The room actually looks as if it were a room in an upscale hotel. It was very well decorated (someone has an eye for style) and very welcoming. Gaziano had even provided tiny pastries (I hope for the guest) and coffee. If he designed and decorated that room he definitely has got some skills. I would wholeheartedly recommend Graziano as host if you are ever in Milan.