This was our first ever experience with Airbnb - our hosts Florent and Alberto were very helpful and very communicative! They were extremely helpful in providing information from how to get to their apartment, what to do in their beautiful Milan and to assist us with checking in. We were 6 hours delayed and yet Alberto was there to provide a very warm welcome! The photos don't do the apartment justice - it was perfect in every way! Very clean with all the comforts of home - stereo, TV, DVD, air con and Wifi that worked! We were able to face time with family which was very inportant to us! Since leaving Florent's apartment we are now staying in a hotel - the difference is the space, comfort, position and price! - all in favour of Florent's Apartment! The apartment was in the most convenient spot for us - we are able to get around to all the sights by foot and from there we could access the Metro which was 12 minutes away. We loved staying at via Conca del Naviglio - we would highly recommend it! We are very fussy with our accommodation - and I reiterate - our experience was perfect! Thank you for a wonderful stay! Ps Alberto recommended the Aperol terrace bar - wow that was a gem of a tip to view the Duomo and the square! Great hosts!