Claudio himself wasn’t there during my stay, but Grace was super helpful whenever i needed information. Communication with Claudio was a little difficult as it often took a while for him to respond - he said he was out of town, so maybe that’s why.
The room was generally clean and suitable, expect for the food that was left in the fridge (probably from the last guest). The common area (kitchen) was a bit of a mess - someone cooked in a pot and put water in it without washing it, which made the whole kitchen smell, as it was left on the counter for 5 days (and it was mouldy).
The apartment is close enough to the action - bars, restaurants - but still in a quiet neighbourhood, which is good.