Giulio was extremely welcoming and kind. The check-in was flexible and we were met with a smile although coming a bit earlier than normal check-in. When we returned a few hours after leaving our luggage, everything was in perfect order with beds made and the whole place cleaned. Everything was nice and clean, snacks waiting (much appreciated by a family with small children). The flat is fairly small but very cosy and quiet, it was easy to feel at home. It's centrally located and easy to move around from, while far enough from nightlife so as to make it calm at night. Some additional information would be good regarding whether to take all linen and towels off and how much to clean, but we did our best to guess. Thanks Giulio for being such a nice host, for all the tips to see lovely Milan and for your general courtesy. We are happy to recommend this place to anyone!