The Apartment Upstairs is in a wonderful location in Milan, has a lift, and Laura was great. She provided a nice list of things to do and important information for your stay in Milan. The Brera neighborhood is absolutely perfect for visiting, as it is a quick walk to the Duomo and underground, but also located in a non-touristy area.
Only concern was the WiFi in the apartment was a bit spotty. Otherwise was a great experience.