WARNING: READ THIS REALLY CAREFULLY!!!!!! I believe that the minimum that you expect from a host is RESPECT. We chose this accomodation based on previous reviews but it turned out a DISAPPOINTING Experience Unfortunately our first AIRBNB experience with this host was really terrible, if I don't say lacking standards. The flat owner didn't demonstrate a sign of respect towards us and made us really feel uncomfortable taking into account that we were really friendly offering help as much as we can. The disappointing factor was when you reach your host yeah it looks exactly like the pictures but the temperature inside the room is really bad, super freezing that our bed sheets felt like you just took them out of a washing machine (Super Cold), this led to us being super sick and not enjoying our stay in Milan, taking constantly medicine just to survive and enjoy the rest of the days left, we need to literally back up with antibiotics to make sure we don't ruin our time in the city. In addition to that, the lack of professionalism from the host's side, just imagine that you pay for your AIRBNB accomodation, you respect the rules, but the host's enters your room not once but twice not of course for cleaning purposes but just to SPY on what you are doing " We did a small experiment during our stay to check because my friend felt that the host entered to the room, we sticked a small tiny paper on the side of the door and closed the door really well, if the paper fell means that someone entered in our absence", that made us feel terrible and not secure with her way of behaving, made also cautious with our money and resources. The third point was about amenities "WIFI" we don't have the right to play any video content because that is not allowed, taking into account that it wasn't mentioned in the description, furthemore, she blocked access for us to make sure that we don't use, which made us good out at night looking for a place to find a Wifi to search for information. Finally, I really respect AIRBNB as a company because they really transformed the way we deal with accomodation, but unfortunately the presence of such flat owners, really ruined our traveling experience, till we reached a point that we didn't want to interact anymore with her because she made us feel uncomfortable, and when we ask for something, the responsible is always someone else not her based on her explanations. I'm taking time to write this long post after leaving her apartment, you can imagine how a terrible customer can feel after such similar experience, not being treated well, conditions are not meeting the description, coming back home sick, after even perceiving that room as a big waste of money. I really hope that such people stop proposing their places and stop ruining other people's traveling experiences. PS : This was a...