Our check in was perfect. Filiberto gave step by step instructions as to how to enter the property.
The AC was not functional at all. It simply made noise, but didn’t cool down the space. This was extremely inconvenient in Milan during the month of August. There was a note left explaining that the AC could not be set lower than a specific temperature, which is why we never complained of it (figured that’s how it was everywhere in Italy). However, we stayed in two more properties in Italy after that stay and slept in frigid temperatures.
The bed was also in terrible condition. The bed sunk at the middle causing body aches for three nights. Altogether, we slept very little and woke up drenched in a pool of sweat every morning.