Immediate responses from the hosts. The place is exactly as on the pictures, very clean, well equipped (kitchen and other utilities - iron, hair dryer), we really appreciated air conditioning in the bedroom. The location is the best - minutes from a metro station as well as Navigli Grande - the heart of Italian aperitivo in Milan and full of great restaurants. Plus very picturesque inner courtyard, you could really feel like you're living like a local. Very flexible check-in and check-out - hosts were very considerate of our flight adventures ;)