There were a few unforeseen circumstances that needed to be handled. But Marco was extremely helpful in making our trip perfect, and you could see that our happiness throughout the trip was of utmost importance to him. The location was also perfect, right along via Torino with all the shops and restaurants, as well as being only a short walk from all the major attractions. Buses and metros were also very close but we didn’t even use them because everything was that close we just walked. Overall great.