Cristiana was very welcoming and helpful during our stay with directions and advice on where to visit in Milan during our short stay there. There was lots of tasty breakfast items and juice and water always in the fridge for us to drink if we wished. During our stay the wifi broke and Cristiana went out of her way to call someone out immediately to fix it. Such a brilliant stay, would recommend to anyone that wants a friendly place to stay with good access to Milan centre!