Unfortunately，it is not a very pleasant experience. Firstly, we have to fill a form before we arrive in Milan. The check in reception is not near the apartment and if you want someone welcome you at the apartment directly, you have to pay for it..... Then the check in information is wrong. They told me the apartment is on the 2nd floor, but when the key doesn’t match the door... Actually, the apartment is on the 1st floor and they are not sorry for their wrong information. Besides, in the description, they don’t mention that it’s a sofa bed. If I know that I would not choose this apartment. Of course, the sofa bed is terrible, because I can Feel the Metal thing when I lay down and I can not avoid it. Lastly, the floor is not clean and I found blonde hairs (I am black hair) on the sheets.