First some good informations:
The apartment is in a very good place and its beautiful. Unfortunately it wasn't clean. In the bathroom there have been pubic hair. Two of the bedcover was not clean, terrible odor. The duvet cover was clean, but for 4 people it wasn't enough.
Also there have been rubbish in the kitchens' trashcan.
Kapila was at the Check-in a little bit nervous, we have been late because of traffic-jam. I think this is human beeing late! He called me and stressed, that he have been waiting for 2 hours. We told him that we are sorry, but it wasn't our fault! We left the key, as Kapila told us, under the foot-mat. Ther was no other key, and he didn't mention another key and in the apartment there was no other key! So we don't understand your last message Anna. You have to check it with Kapila.
All in all a beautiful apartment in a good place, but not hygienic and an unkind Person, and not Anna, this is a little bit strange..