Michele was welcoming and attentive. We were able to keep in contact via text and internet and responded very quickly to any questions we had. The apartment itself could have been a bit more clean. IIt's situated in a great neighborhood filled with cute stores and trendy restauramts and cafes, and in close proximity to the Metro, trams, and buses. Don't forget to walk upstreet and venture to the Mercato Metropolitano. This is hands down the best deal around in terms of location and value. I recommend being very clear about arrival and departure dates.