The experience at Chiara's apartment couldn't have been any better. First, she was there to meet us on our arrival and took the time to explain us how everything worked, not only the apartment but also how to move in the city, where to go, etc. It was fantastic! Then, the pictures were more than accurate: when we got there it was even nicer than what it looked like in the pictures! The place is completely renovated, security in the building is great and she lives right across the hallway. Any time we needed some sort of assistance, she was available (for instance, printing boarding passes). Since we stayed like 3 weeks, she even sent a cleaning lady at her own expenses more than once! Regarding apartment location, I can say it's the best spot in the city. 3 blocks away from the Duomo, 1 block away from the famous Monte Napoleone Street, 3 blocks away from Vittorio Emanuele Gallery, and it even has a Taxi Stop and Metro Station right below the apartment. There is no doubt we will go back to Chiara's apartment!