Lelio and Giulia are very helpful and friendly! On the day we checked in, we went to a wrong address but they are so helpful to reply quickly and guided us to the correct address. The check in and check out are super simple. The location is brilliant - just 7mins walking distance from metro station and only 5 stops from Duomo. There are a lot of local restaurants cafes and also a supermarket nearby, which is very convenient. I really like the style of the interior design. It’s simple, contemporary, arty and lively. And the most important thing: there is an air conditioner!! This saves life in this 35 degree weather!! We really enjoyed our stay and would definitely recommend to other people. Thank you again. Chao!