We were welcomed by Arleen who was responsive for queries and questions we had. Getting key during check in was easy as well as putting the key when checking out.
The place is clean, and has complete facilities including copoking utensils, washing machine, and iron + its table.
Air condition, TV and hot water worked well, too.
Location is about 900m from Duomo but walking distance easily (around 15 min).
The host is also helpful in ordering us a taxi (in local language) to go to train station.