We visited in midwinter and the room was too cold, to the point where it was hard to sleep. It was not made clear to us that there were no kitchen facilities provided - The kitchen was locked from guests, and when we asked if we could have a knife we were told that the kitchen was locked. There were also some problems with the wifi connection.
We asked if we could leave our baggage after check out and Bruna said yes. It was only several hours later when we had already left the luggage at her house that we were told there was a fee for this. She then texted us several times when we were out to remind us to pay this luggage fee and left a note on our baggage telling us to pay this fee.
When we were about to arrive she inundated us with texts asking us when we were arriving, and whenever we would go out in the morning she would follow us asking whether we were leaving.
In terms of location, it is a 10 minutes walk from the nearest metro station and about 25 minutes from the apartment to central milan.
We did not find the host welcoming.