Jacopo was accommodating and very flexible on check in/check out times. The building has a concierge downstairs and is very secure. The apartment was spotlessly clean and excellently equipped. Just about everything you might need, from an ironing board to plug adaptors to extra pillows, was there. The kitchen had a selection of teas, water in the fridge-- really we cannot imagine how preparation could be improved. We didn’t have any major issues but such as we had, Jacopo was highly responsive and very willing to help.
The apartment itself is a gem, exactly what the ad says a jewel in the heart of the city. Its location is outstanding, with the Duomo 10 minutes’ walk to the south and trendy Brera five minutes to the east. The apartment is excellently served by public transport – a Red Line metro station is at the end of the lane, and a number of trams run very close by. But there’s little use in buying public transport tickets as it’s so central you can walk everywhere you will want to go in Milan. The Via Dante with its high end shops and outdoor cafes and restaurants is just around the corner, Sforza Castel with its museums is just across the Cairoli traffic circle, La Scala is a 10-minute walk. Really I can’t think how a place to stay could be better situated.
To sum up, I think Jacopo’s apartment is an excellent place to stay and have no criticism whatsoever, only thanks and praise. Should I find myself visiting Milan again I would not hesitate to arrange to stay there again and can 100% recommend it to any Milan visitors.