The whole stay in this accommodation was very frustrating! Accommodation is located in the middle of a fenced area, navigation to the area is very poorly marked. The provided access keys only worked on the building door and apartment door - not on the entrance gate. Due to the fact that we could not get to the complex, we communicated with telephone support for several hours - none of the staff even remotely does occur near the premises. Communication over the phone was difficult and took several hours. In the end, we were given 3 options. First, cancel your entire stay and find a new hotel in a hurry. Second, settle for another room in another area, but it is not tidy. Third ... cross the gate. It may sound like a joke, but in the end our group really climbed the gate. Because the router didn't work - it wasn't even possible to open the door remotely. In the morning, the staff brought us the physical keys and apologized for the router. But that was all from them. As for the apartment, the couch is very uncomfortable. No appliance operating instructions. The refrigerator must be switched on with a switch on the wall - on which it is written "do not touch". The location is quite pleasant with several groceries, a crossfit gym and close to a tram stop-30 minutes ride to the centre. But it's not worth the nerves.