Was met at bldg door by Lucia's son Alessandro & he introduced apt and whole of Milano thoroughly. He even offered to give "live" advice of what to do or where to eat by SMS/text wherever & whenever we were. The apt was spotlessly clean and stocked with food/refreshments. Apt is in non-touristy residential neighborhood, so felt more Italian than center of Milano. We are coffee junkies, so we really appreciated the use of the k-cup capsules & machine for cappuccino, espresso, etc.