Lucia was a very attentive host and communicated very well. She was even able to accommodate us (2 people) on the same day of arrival. :) Though she was not in Milan at the time, thankfully her daughter was able to meet us and show us everything we needed to know about the studio. The studio itself is cozy yet completely functional. We appreciated the fresh fruit, water and other drinks, as well as the biscuits and crackers that were provided. The location of the studio was perfect, steps to Metro (a stop or 2 from major stations like Garibaldi and Centrale), buses, cafes, and many delicious restaurants. The beds, sheets, and pillows were comfortable. A/C worked perfectly. When returning from day trips beyond the city, we were soothed with hot showers and soft towels. Wifi also worked perfectly. Lucia was indeed a gracious host, emailing us during our stay to ask how we were doing, and extending her assistance if needed. I would recommend Lucia's studio to any single or duo travellers! We were absolutely comfortable and thoroughly enjoyed our stay.