Manuela was really great, she was not able to greet us personally, but had Gina come and show us around the house. She was lovely via phone and helped us with recommendations as many places in Milan were closed for the august holidays. Anything that we needed she was a quick text message away, and very helpful.
The kitchen is a bit small if you intend to cook, but with such great places around the corner, it was not an issue :). We had a lovely time.