We arrived in Milan during the morning and both Jacopo and Pansi were out so Pansi had arranged for the cleaning lady to give us the keys. It went very smoothly, the apartment was spacious, clean and just as described in the listing. Just what we needed for a family with three children. The kitchen was fully equipped with everything we needed, and the balcony was a nice touch as a space to spend time in the mornings while eating breakfast. The bedrooms were spacious with nice wardrobe space, and had bath and hand towels provided for each occupant, which we found to be a nice touch. The location of the flat is ideal, with it being close (~700m) to tram stations and a large Esselunga supermarket less than 200m away.

Overall, it was a wonderful experience and would recommend to anyone wanting to stay in Milan, and would definitely stay here again should we revisit Milan.