We enjoyed our stay in the apartment. Check-in was easy (no need to meet anyone, all codes) and we were allowed to leave our bags before official checkin time which was very helpful. The flat has AC which is a must in Milano at this time of the year. Unfortunately, it occasionally stoped working during our stay (also while we were asleep) and we have to pull down the AC power, let it off for a few minutes and then restart it which fixed the problem. Laura was notified and I am sure she'll fix it. The flat was clean, easy walking from all the central places. There is a Tram line nearby which is noisy during nighttime and early morning in the master bedroom and living room . Laura was very responsive to any need and also helped us arrange a taxi to the airport. I would definitely recommend staying in this flat.