I stayed in Luigi's place recently and everything went really well.
Both during my check- in and out he kindly helped me with my luggage even though he didn't have to and every time I needed something he was really nice and ready to help.
The location was quite good, very close to the metro and it was very easy getting to the city center, the central train stations or the bus station.
If I would ever go back to Milan I would definitely rent this apartment!