We had a great stay at Francesca's apartment! Check-in was simple and the directions were very clear. The apartment is as shown in the pictures, and is a lovely cozy space. The location is perfect - very close to Navigli and the metro. There is no AC in the bedroom (it is in the living room) so it was a bit hot, but nothing unbearable. Francesca quickly responded to any questions we had, and gave us some great food/cafe recommendations!