Cinzia is very hospitable and makes you feel welcome from the first moment. She went out of her way to make me feel at home, offering breakfast, cold drinks, tips on the area, and more. Her house is sparkling clean and nicely decorated, with cute personal touches. The room was perfect for my 2-day stay during the Milan Design Week: it has a comfy bed, table, and tv. It was a nice place to wind down and do some work on my laptop after or before a busy day. The location is great too: very central, in the Isola district, with a tram stopping in front of the door. In short: great stay in Milan, would 100% recommend!