This airbnb was in a good area, was mostly the right size for us, and we would have had a perfectly pleasant experience were it not for our power going out on the second night there.
We woke up in the morning to learn that the power had gone out sometime early in the night. I messaged the airbnb host to let them know we would be out for a day trip and the power had gone out in our sleep. The host (after multiple messages from us) told us that we would need to "go to the basement and locate the electric meter". After more messages, we were told to "You only need to make sure that the lever of your apartment is in 'Up' position" . when we got back form our day trip, the power was still out, and when we went in the basement not only did it feel very unsafe, but there were multiple tunnels leading to different rooms. Upon trying to message our host again we were given a message that they were offline and would not reply till the morning, so we decided to just tough it out with no electricity. In the morning we went down to the basement again in the light of day and searched through meters. There was absolutely no way for us to tell which meter went to our unit, and our only option would have been to flip and reflip every unit's breaker and hope we got ours too. Instead we decided to pack our things and leave.
We once again reached out to the host to let them know that their service was not acceptable, we should not have been asked to fix a problem like that ourselves (and realistically could not even if we wanted to because we did not have the proper information), and we would have never stayed there if we knew we'd encounter a problem like that. The host basically replied and said it was our fault for not communicating with him, though my review makes it clear we did and tried multiple times.