Beautiful place to stay at for the four of us ! Sarah was very pro-active and reactive in her communication. Patrizia was very helpful in all respects as we could not speak Italian ! We managed to understand one another with broken French, English, Italian and Spanish alltogether in the same sentences ! We laughed a lot and had great fun ! Thanks to both of them we found our way in Milano, to the Expo... and could overcome all little issues such as lighter finding, parking freely... Very convenient place to have access to all places worth it in Milano.