The issues that I voiced during my stay were not addressed. The showerhead sprayed water in many directions, most of which were over the shower door leaving the bathroom soaked. If you have ever used a shower with an old and dirty showerhead, you know how difficult it can be just to get your hair wet, let alone rinse any soap off. There was an attempt to send a 'maintenance person' to look at the issue. I was informed that he needed a part and it would not be fixed during my stay. The showerhead did not need a part, it needed to be cleaned or replaced. Which could have been an easy fix. The shower was unusable, which is really unfortunate when you spend multiple days walking Milan.
There was also no mention of the fact that it was a first floor unit with windows directly on the street. I live in Chicago and I am very familiar with city noises, but when garbage collection started at 5:30am on the second night of my stay and lasted for over an hour with multiple trucks every 15-20 minutes it was impossible to get any sleep. This is something that should have been mentioned in the description.
The space is clean and comfortable, and the city noise was something I would have been ok with if it had been mentioned but the sad 'attempt' at fixing the shower was unacceptable. There are 2 things people want when staying at a location away from home, those are sleep and cleanliness. When one or both of those are not able to happen it is considered a bad stay. I hope that they correct these issues before any other guests spend the money on what is really a very basic apartment. Location was amazing, but there are other (cheaper) options I would have chosen knowing these issues prior to my stay.