Nicola was very friendly. He was quick with communication, and had great tips on what to see and where to go in the neighborhood. The loft was more spacious than I anticipated, and it was in a very quiet courtyard which was nice. The location is great. The negative aspects of the loft were that the beds were stiff (old spring mattresses), the bathroom had mold, and there was a mosquito problem during my stay. The only clear wifi available was a wifi usb for a laptop. There was building wifi that you could connect to at times, but it was very spotty. The loft was good for a 1 night stay if you are looking for something affordable and in a good location.