From the initial reservation placement to check-in at the apartment to check-out, Bianca was a wonderful host who was super welcoming, communicative and responsive prior to and throughout my stay in Milan. The apartment is close enough to the city center (Duomo), but located on a quiet, safe street where you can get the feeling of being a local Milanese. The apartment itself was clean and organized with chic decor that had everything you need in terms of amenities - Bianca even thoughtfully provided some emergency toiletry items just in case you forget to pack! Needless to say, I would stay at Bianca's place again in a heartbeat the next time I am in Milan :)