Isi was a great host. She check us in early so we didn't have to wait until 6pm. The location of the apartment is great. Just a few minutes will get you to Milan central station. The bedroom was spacious. There was a fan in our room which was a blessing as we visited in July.
There are a few things that could be improved. 1. Walking directions from the train station would have been great. Data on my phone wasn't working so I could not gps the location and the people I asked at the train station were just pointing to the right. 2. A tour of the amenities we had access to would have been great. While Isi texted me that it was OK to use the kitchen and to make coffee, I couldn't find the coffee maker. Also, there are 2 other people living in the house so it was difficult to know whose stuff was which, and what we had access to. 3. Hot water was not on for the first 2 days but when I informed Isi about it, she fixed it right away. 4. The bedroom we were staying in had no lock. It had a key but it was one of those older doors where you just push the door and it opens (whether or not you used the key to lock). An inside lock would have at least been helpful. 5. Because of the location, it can be noisy til very late and very early in the morning when the tram, buses, and the shops down stairs open. With no AC, it is impossible to close the windows to cut out some of the noise.
Overall, Isi's place is centrally located and Isi was available (via text or emails) to answer any questions, offer assistance, and resolve any problems.