Francesco was very accommodating when we had a small delay arriving to Milan. He gave very clear instructions and answered quickly on whatsapp. The place was very clean and cozy for our arrival with everything we need. The location is great, with 20 minute walks to the cathedral and major shopping district. There are many cafes and restaurants near the place as well. A supermarket nearby, a short 5 minutes walk. Overall, it was a wonderful stay and we really enjoyed our time in Milan!