This was our best stay, yet. Gabriele was incredibly helpful and friendly, even giving us restaurant suggestions ahead of our trip (all of which were superb). He is so responsive to email and messages, before we arrived and while we were staying. Upon check in he had a snack ready for us and helped us with directions to get to the major sights and how to take public transportation for an early flight we had the following day. The apartment looks just like the pictures, well organized and everything spotless. Even though it was for one night only, we really felt at home and settled.