Unable to self-check-in on the first day disrupted all our travel plans, the host could not communicate in time, we waited for more than an hour in the cold wind, the house is in a semi-basement, and the sound of some kind of machine kept coming from inside the wall, it was impossible to sleep well , there are not enough quilts in the house either, the quilts are horribly thin, which is ridiculous in winter in Milan, so much so that two of us got the flu, and it can't be called a loft at all, it should be a loft , we hit our heads hard enough times, the cleaning of the house is terrible, the cabinets in the attic are full of dust, the quilt has a musty smell, I tried to apply for a refund of one day's room fee, the landlord refused, ok, it doesn't matter , but all in all I don't recommend it, the worst Airbnb experience I've had