Francesca’s place is very lovely and comfortable. We had no issue with the place itself. I will say, we were trying to coordinate the check in with a trip we were going to take that day and the co-host, Mattia, who was supposed to be our primary contact, was so unresponsive to the point that we needed to get Francesca to tell him to respond to us. She was gracious about it and Mattia finally responded but it caused unnecessary stress on our trip. It should be noted that there is a strict timeline - you can store your luggage at 11:30am but you are not allowed back into the apartment until after 4:00pm. This was pretty inconvenient for us but we worked around it. The co-host’s assistant, Alyssa, ended up being really great and accommodating. Once she got in touch, the day of the check in, she offered to meet up a bit earlier than 11:30am to store our luggage, which was helpful to our trip. I do wish we had been given Alyssa’s contact information earlier, as she was the only one who was responsive. As far as the location, it’s just around the corner from the Duomo, which is really nice, but it’s on a main road and there was an alarm going off outside for half the night. This is not the fault of the host at all but it is something to note if you are looking for something in a quieter area.