The apartment is nicely appointed with a tram (the number one) right out front, and the subway just a few blocks away. It is in a rental complex with a gated entrance. Walking to the apartment from the bus station sent us through some sketchy parts but the neighborhood where the apartment is located is very nice - family friendly and near a pleasant shopping street with plenty of cafes and restaurants and supermarkets. The beds were comfortable and the kitchen was super cute. Each bedroom had its own TV and good closet space. The apartment was clean and generally quiet - but the walls are somewhat thin. We enjoyed our stay in Milan and loved the apartment!