Mercedes is a very nice person!
She answers quickly, she is always in contact with you, even if you don't talk Italian or Spanish. Apartment is located in a nice quiet area which is not far from the Fiera and in 5 minutes to the metro station. The building is inside the quarter and far from the street, you can sleep very deep without any noise and listen birds in the morning. Apartment is fully equipted. You can find all what you need!
Just remind you that there is no elevator, but it is normal for us.