The host was very accommodating as we suffered delays at every leg of our trip, which caused us to be almost 2 hours later than our scheduled check-in. He was patient and very understanding and nice. The location cannot be beat. It is literally steps away from Duomo - restaurants, bars, taxi stands, etc. The apartment was very secure, clean and spacious. There were two of us but would be perfect for a group or family of four. No kitchen, which was fine for us, but a refrigerator and microwave. Also, the price was so great for the location and amenities. Would definitely stay here again.