The apartment was very clean. Check-in was easy. Luisa explained how the keys work and mentioned me to the porter who was a very helpful, nice guy. Luisa was great with questions I had about the appliances, immediate assistance, and I figured out the stove in no time (no rocket scientist here). The bed was nice and firm. Comfortable. No back problems. I woke up refreshed.
The apartment is only two floors up--40 steps or so for those of us who like to count--if you feel like exercise and skip the elevator. The building is centrally located. I could walk to the Duomo (cathedral) in 15 or 20 minutes of strolling and that puts you right in the middle of most things. Access to buses is a block or two away, the closest Metro stop maybe 5. Great bistro right across the street out front, friendly staff, fellow customers, succulent cotoletta di pollo with lemon slices.