Marco is incredibly attentive and thoughtful. He was available to talk and help at all times, checking in and and out was very easy. The apartment is cosy and clean, I found no issues. The bed is comfortable but if you are taller than 1.82 meters (6 ft) maybe you would find it too small, I'm 5 ft, 11 inches and it was just ok. I had a very pleasant stay and would definitely stay again!