To say I booked this apartment last minute is an understatement. I requested a few hours before I arrived which was not a problem as Nives responded immediately to every message and had her sister meet us the minute we arrived. The appartment was very basic but could sleep 5 people nicely and had everything you would need for a few days comfortably including fast wifi that worked no problem. The apartment is situated in a wonderful neighbourhood close to transport links and amazing restaurants and bars and we felt like real locals. For the price we payed it is truly unbeatable. if it was not for the problematic aspects of this stay I would have stayed again and again at Nives apartment and also recommended to anyone that was visiting the wonderful city of Milan. The bad bits: When I saw in Nives advertisement that's she was allergic to dog hairs, I explained that I would have a dog sleeping over and that the place therefore would not be suitable (I also mentioned the dog in ten original request obviously), she responded immediately to say this would be no problem as long as the dog was isolated as it was only for a few hours. The dog stayed in the apartment for literally 4 hours in the bathroom isolated with a towel. Exactly as we had communicated. Unfortunately the dog didn't sleep and neither did my son and I. Not a wink. The apartment has no air conditioning and Milan was as hot as usual at this time of year, add the humidity and an apartment in the middle of a block and this basically made the place a humid heat trap. Two fans were provided which simply pushed the hot air around the room and didn't help at all. Add to this a million Mosquitos and you can imagine this was but the most pleasant of stays. I cannot understand why Nives does not install a simple air con unit in the bedroom and a few plug in mosquito repellants. These things are inexpensive and would have made my stay a great one as apposed to a miserable one. I contacted her to explain we had not slept at about 9am the next morning and asked for an extra hour to leave the place. She said no. She said the rules clearly state 10am and there are no acceptions. To be fair this is stated In her advertisement. When I explained again that my son had finally fallen asleep and that maybe an hour would be much appreciated she again said no and said guests were arriving at 11am even though her check in time clearly states 6pm as a strict time. I gave the apartment a clean and put the dirty towels into the washing machine and somehow on no sleep managed to leav by 10.15am. As I left I messaged NIves again to explain that I had literally not slept, at which point I was bombarded...