Leaving a great review for Romano / Sonia is a pleasure! Communication was kind & easy. They were fast to respond & checked in on me everyday just to say hi, see how my stay was, and asked if I needed anything at all. When Italy airports went in strike & affected my travels, they were super considerate & did everything they could to ensure I felt taken care of. The bed was super comfortable & apartment was really clean. Location is great, literally 2 min walk from the Red line that gets you to the Duomo in 10 minutes, and connects anywhere else to the city with ease. The place was clean & kitchen was stocked with coffee & nice little sweet things for breakfast.
As someone who used Airbnb very often, it's important that reviews cover all bases so people know what to expect. There were only some minor things, but I feel it's still only fair to mention so guests are not surprised. First, the walls are paper thin, you can hear everything from all surrounding apartments. Second, the way the apartment is set up, the windows face inside the courtyard & when the blinds are up there isn't much privacy. Third, the internet was moderate. If you plan on working from here, you may find loading speed an issue. Fourth, if you like cooking, there is no oven in the kitchen.
Depending on how much time you plan on being in the apartment those things may not matter to you at all, but supporting fairness & honesty across the AirBnb community is important which is the only reason I'm sharing.
That all said, they were truly lovely & really made me feel like home while in Milan. I would absolutely stay here again! x