This was our first visit to Milan and the lodging could not have been better. The apartment was wonderful - clean, convenient and including many amenities (A/C, toiletries, snacks, etc). However, it was the hospitality and helpfulness of Alessandro that made our stay truly special. His tips for restaurants and sight seeing were spot on, and his willingness to make dinner and taxi reservations was much appreciated. He even helped with our baggage at both check in and check out.
We certainly recommend this apartment to anyone going to Milan. The apartment on its own was great, but throw in world class service on top of that, and you will have great memories of your trip to Milan.