Harold was a very welcoming host who was easy to contact before and during our stay and was always very efficient. The apartment is gorgeous, very spacious, with everything you need for a pleasant stay. There was 7 of us plus a 6 month old baby and every one of us enjoyed our stay. There was teas and coffee etc to have with breakfast and Harold kindly met us to show us round and explain everything even though we did not arrive until 7.30pm. If we have another trip to Milan we would definitely stay here again.