They were very responsive and provided great tips. Parking was free and right in front of the apartment complex. The apartment was very nice on the inside and out. It was in a great location, close to busy stops, many restaurants, grocery stores, and a place for our dog to go relieve himself. It was on the top floor and there is no elevator. Everything was great, expect for how hot it was. Our dog was not doing well with the heat. There are several fans in the house, but it wasn’t working well for him. We ended up staying for one night, but I do recommend staying here if it’s during cooler months! We absolutely loved the flat!!!!