Let's start with the host: Laura is incredibly gracious, nice and friendly. Great communication, made everything easy. The apartment is perfect for a family with kids of all ages (ours happen to be college age). It's a great location (more on that later) but it's also a really nice home base if you want to spend time in it. Also, the bedrooms are facing the inside courtyard, so even though the apartment is on a very busy street, the sleeping at night is very quiet.
The location is perfect, right in the middle of Milan, close to all main attractions, and literally half a block away from one of Milan's best gelato places (Oasi) and tons of great restaurants.