Carla is a great host. Everything was clean and well prepared (we don't have to care about towels, sheets, we could also use pots, italian coffee percolators, cups, mugs and spices from shelves) She even baked a homemade cake for us and leave some fruits :D They are guides and maps for guests available to borrow. Apartment is in a very nice condition and location (only a few minutes from subway station Turro - red line direct to the Duomo). The contact with Carla and her family is easy and they always willing to provide help. Thanks to her we spend wonderful time in Milan. Highly recommended!