If I could give Francesco more than 5 stars, I would. We were warmly welcomed when we arrived to Milan, and he gave us such helpful tips on our first day! Anytime we had a question about the place, Francesco would reply almost immediately. We needed laundry detergent and he immediately brought us some when we asked. The place was clean, spacious, bright, and everything you could want in a space. Super close and convenient to all the major shopping, food, and tourist destinations! Absolutely loved our stay <3