The flat is lovely and like in the pictures. Everything was very clean and even better than what we expected. The kitchen was well stocked with utensils, crockery and basic food items that enabled us to cook on some nights. Marco replied to any queries quickly and there were no issues. Marco was not there to meet us but his brother showed us the flat - he was very helpful and even carried my heavy suitcase up the stairs! Overall we had a lovely stay. The only negative thing about the flat was the number of stairs to climb to get there, but all the good stuff more than made up for it. The flat is quite central and many interesting places were just a walking distance away, and there are also several metro stops nearby so the location was very convenient. I would stay here again if going back to Milan!