We had a wonderful stay at Mario & Katha's apartment in Milan. Susanna was warm and welcoming, meeting us for check-in just as arranged. (Everyone was very organized, right from the beginning). They offered luggage storage before check-in, which was extremely helpful. The apartment itself was beautiful - stylishly decorated and very clean. The location was in a nice area and convenient for our exploring. Among other benefits, lots of information was thoughtfully provided by the hosts, the apartment has a washing machine, and excellent wi-fi. Thank you for a lovely experience in Milan.