I had a wonderful experience on my recent trip to Milan. Valentina was out of town on the dates that I requested but had her cleaning lady Livia meet me and let me into the apartment. Livia was very nice and made sure I had everything I needed. Valentina was available by phone but continued to email me to make sure I was comfortable and had everything I needed. The description on Valentina's listing is very accurate. It was very central to everything that I needed and very easy to get to from the airport, to the central train station then to her apartment. Her apartment was absolutely lovely. It was quaint, comfortable and beautifully decorated. I felt right at home. Upon my leaving Livia met me to get the keys and walked me down to the tram to make sure I got off okay. I would highly recommend this listing to stay on a visit to Milan.