Luca was very responsive, helpful and accommodating. Had no troubles at all. Easy access in/out. Quiet, slumbering little apartments behind the front door, which is in contrast to the bustling city of Milano. A welcomed retreat! Tastefully decorated. Smelled and felt very clean. A short 10-15 min walk from the train station. Note, there are markets closer to the loft so wait till you get right by the loft before purchasing any provisions as they will be cheaper away from the train station. Restaurants & markets galore. I'd stay here again!