The apartment is on the 1st floor, which can be accessed by stairs or a lift. An outstanding feature of the apartment are the large doors that open onto a private balcony overlooking a delightful courtyard filled with trees. The apartment is in a complex that is safe and secure; a concierge is usually present in his office at the gate. The downstairs bedrooms have doors that open onto the street which can be noisy due to nearby bars. The upstairs bedroom has its own bathroom although we found it difficult to work out how to get hot water in the shower, so we both used the downstairs shower. During our stay, when it was quite hot, we initially had problems with the temperature in the apartment so contacted Helene who fixed the problem with the air-cooling system.