We booked apartment from Roberta last minute.Our daughter booked for us different apartment to stay for two nights. When we arrived to the first apartment ,we don't like it(wasn't same as advertised ).This was our first time visit to Milan, we decided to look around. After,ten request been sent, Roberta reply first ,and in half an hour we are checked in. Absolutely lovely apartments and such a lovely Host. For next few days ,Roberta keep texting us, just make sure we are OK. She really saved our holidays! One of the best trips!We had a late flights, and she kindly let us stay . Highly recommended.Definitely back again.Max and Oksana