If anything, the apartment was nicer and grander than on the photos, and really is up to a four or five star standard. Given the size and comfort of the place and its location, it was really very reasonable in price. The wifi dongle (which we were encouraged to take elsewhere with us) was also welcome. Nothing really to quibble about, but do note that this is a professional company that deals with many apartments, so you don't necessary meet the same people on arrival as you exchange emails with. It wasn't a problem in our case - in fact we were met by two young gentlemen who were very helpful. In the kitchen there were all mod cons, and the bathrooms are particularly grand (there are two). The area has nice houses in it and it's not too far to get to restaurants or to the centre of Milan. If you take the 58 bus from Cadorna station it puts you down more or less in front of the house, which for those with less mobility will be very useful. Overall we can highly recommend this apartment, particularly for those who like a big lounge and three (!) balconies.