We stayed in Laura's flat for one night and wish we'd had more time. Laura is very prompt with communication and very helpful. We were very grateful when she met us outside the flat in the morning and showed us the beautiful security complex and building (with a lift - handy for those heavy suitcases). The apartment itself is as the photos show - a lovely space, very comfortable and well decorated. Laura provided plums and water on arrival and there was a great selection of books and records available for those who had a longer stay (next time we promise!). The flat is in a fashionable part of town and very close to all the sights. Laura gave us directions and recommendations on a map. When it came time to leave she offered to store our luggage as we had a late train. Laura is a dream host and we are so grateful to have found her. We won't bother to look anywhere else on our next trip to Milan.