Katia was very nice. She came down to help us on the luggage, and explained all about the sights in Milan in details. She even gives you different maps to make sure you will have a good experience in Milan. As she lives very close to this apartment for rent, she would come by to help you out in need, in my case, we mis-read the WIFI password written on the door.
We loved Katia's apartment. It may not be the biggest, but it is spacious enough to make two stay there comfortably. The apartment is carefully decorated with little souvenirs from different parts of the world. The kitchen in the apartment has everything you need for simple cooking. The terrace is very nice. There were plants that look cared for, and table and chairs for some drinks and chit-chat. It's a pity that we are from a warmer region of the planet, and the weather was too cold for us to stay outside.
The neighborhood is very convenient. Right in front of the gate of the building is a tram station, which can take you to the central area of Milan. In a 10-15 min walking distance, there is a metro station. It may be slightly intimidating if you are unfamiliar of the area because the street is dim and very quiet at night, but overall, I feel it is safe.
The only thing we would have wished for more of the apartment is the water-heater to store more hot water for longer shower. Especially for girls with long hair, if you want to wash both your body and hair, you may need to rush a little bit.
The host is very responsive. We communicated via WhatsApp. Katia basically replied in minutes.