I decided to stay in Antonia's flat as I was in Milan on business and needed a place where I could work, self-cater and sleep well. I know the Brera area after having lived there for 6 months, staying in other Airbnbs in the neighborhood that were fantastic.
Initially, upon arrival, there were a few issues that I would not have expected for an apartment in this price category. I could have overlooked the fact that check-in wasn't fluid, that the towels were ripped and old, the toilet was off its hinge, the bedding and bed linens were shabby, the shower-head was covered in mold, that there was garbage and recycling (glass) collection every morning for two hours from 5-7 am outside the bedroom which was so loud it could be heard with all windows fully closed (I bought earplugs) and the fact that wifi signal cut on regular intervals, for an hour or so at a time.
What I could not overlook was the appalling behavior of Antonia, the host, who on my second day entered the apartment unannounced with four guests
and walked through the entire flat talking loudly whilst I was on a conference call. I asked Antonia to please come back later. She refused to leave. She then became so aggressive and rude (the details of which I have reported to Airbnb) that I obtained a refund and departed the halfway through my stay. Unsurprisingly a neighbor stopped me as I was leaving to inquire about the commotion and informed me that they had witnessed many disputes between Antonia and her guests.
In short, it was a shocking experience and sadly,based on her behavior, I don't think this was the first, nor will it be the last time.