Check in was a nightmare. We arrived at 10pm and the door did not open. We could not find the keys and a neighbor who was very nice came out of his flat to help us. He told that there were other guests who also had problems. The flat itself was not very clean. There were black hairs in the bed and on the sofa. The table was dirty too as if no cleaning had been done.
Gustavo tried to be helpful and communicated all time but in total we would not stay there again.