Alice was a very kind and friendly host, giving helpful advice regarding getting around the city of Milan. The apartment is great if you are looking for an authentic Italian experience - it has high ceilings, doors and an inner courtyard. The room was simple but perfectly adequate and even though it looks onto the main street, it wasn't noisy. The bathroom is shared between Alice's family and us, but it was kept clean and really was not a problem. Alice has a very friendly and playful cat as well!