Andrea was a great host with great communication and made it very easy to check in and out.
The location of the apartment was great and it is very spacious. A perfect neighborhood right off the main shopping area and very close to Duomo. Very secure, quiet and private.
Only a few downsides...no silverware or cutlery that we could find and the tea/hot water kettle was unusable due to never being cleaned and full of muck, so the kitchen was unusable except for space. It also had a vibe that it was owned by a management company(which it is). The shower was very leaky and the hot water was warm at best. All of these complaints are minor and can be solved very easily and I am sure they will be. Also the "concierge" was just a doorman who was of no help, he wouldn't even call a taxi for us when we asked, he gave me a number, we called and it never showed up, thankfully there was an Uber close or we would have missed our flight. I would book this apartment again, even with its shortcomings, it is perfect for space and location.