Patricia was very hospitable and was very precise with meeting me to hand over the keys. Her mother Rosa met me at he subway stop and walked me to the apartment. They both speak English so that was a plus.
The location is excellent as it is less than 10 minutes walk from the #15, & #3 tram that takes you straight to the city centre. There is a supermarket right at the top of the street. The metro is also very close.
Unfortunately I only stayed for one night because the bed was awesome. In the picture it seems to be a twin size but is in fact a queen. It was super comfortable. The room is quite large and maps are provided to assist in your navigation around Milan. My flight was late in the evening and she allowed me to keep the keys and leave my stuff there until I was ready to leave.
She was very pleasant and prepared my breakfast with all the things I had mentioned I liked. There was yogurt, a dish of fruits, muesli, and tea.
Lucia's place is well kept and clean. It is well worth the price.
I would highly recommend this host and if I ever return to Milan this is where I will stay.