Very clean and exactly like pictures. We had a little trouble with check-in due to the building door opening app not working. We had to wait a little while for host to let us in by key. They were very apologetic and nice and we had no where urgent to be, sit was not a problem for us. AC worked great. Staying here worked well for our brief one night stay in Milan. Just a note next door is a bar and it was noisy in the street till about 3 am. That was on a Saturday night so it might be better on a week night as far as noise from the bar.