Had to go to another office to get the keys is inconvenient. during the winter you could have let a duvet inside the apartment as we are prohibited to touch the heating system we passed some very cold nights. the location is very good you can walk to Duomo and other places, but also can get noisy as the street can get busy sometimes. Didn't know where to throw the garbage out, the hostmate says there's a website in Italian you can search, too complicated. The corners of the apartment were dusty. Rather stay in a hotel in Italy.