Sergio was extremely responsive in communications prior to my stay, and gave detailed instructions to ensure a smooth check in with the housekeeper. Location wise, the apartment is perfect, just 5 minutes and one metro stop away from the Duomo, and smack in the heart of the fashion district. The balcony terrace is also lovely. Overall decor is basic and no frills, so more ideally suited for visitors looking for a functional homebase in the city, rather than a fashionable space to unwind.