Andrea's apartment is much smaller than it appears in the photos, which are deceptive in the way furniture is moved about in them. It does provide for a person's basic needs, but, for example, there was only one roll of toilet paper provided. Andrea did not respond to my messages when I arrived at our agreed check-in window (between 2:30pm–3pm) and I was forced to ask a neighbor for help. She called him, and his cleaner threw the keys down to me from a balcony. I had come straight from the airport and did not have a SIM yet (and therefore no internet connection). Andrea not only was not there waiting for me to let me in, but also had not responded to the texts I sent him using airport wifi before taking a taxi to the apartment. Aside from that bumpy start, he was generally very available and answered my calls to help me with any issues that arose. His apartment also has a fabulous location, which was very convenient.