Arabella was the perfect host and the best Airbnb experience I have had so far. She was very easy to communicate with through Airbnb/email/WhatsApp and provided all the information I could possibly need for the stay. Upon arrival, there was a laminated binder with info on wifi, the washer dryer, espresso machine, etc. It also included resteraunts and other nearby spots which was great to have and not need to look up.
The Airbnb itself was great and clean. She also provided toiletries, towels, and some breakfast treats. Arabella could not meet me in person, but she answered my questions when needed and also had a property manager who met us at the apartment. He only spoke Italian but was good at communicating with gestures.
This is a definitely a great place to stay and I will be looking to stay here for any future visits to Milano.