Roberto's friend was polite and helpful but we had to check in late due to other guests checking out late so we had to reschedule our plans losing a morning of events unfortunately.
The house was cleaned after the check out but luckily we were out so no discomfort there.
When we came back the door was locked and we had no key for the second lock. He came promptly ten minutes later to open although that could have been avoided if he had left that key with us as well.
The master bedroom was tidy and clean and the bed was OK but the sofa bed was some kind of torture tool. It gave us a bad back ache and I would never sleep there again.