Overall our stay here with Lucia was great. For us the location was perfect as it near a metro stop, supermarkets, take aways, cafes and all sorts. It was also near our friends. We weren't in the main part of Milan but everything is easily accessible with the Tube.
The room was great with everything we needed. It was clean and comfortable and the air conditioning was great which came in handy with the heat. We were given breakfast and toiletries were provided. All of this helped make the stay relaxing and enjoyable.
Lucia was a really great host, she was very accommodating and will help you as much as she can. She was easy to get hold of and overall everything was just great.
I Highly recommend considering this a place to stay in Milan.