Giovanni was wonderful, especially in helping us take our suitcases up the one flight of stairs to the apartment. It is in a very good location and we were very happy with it. The air conditioning works very well and the kitchen has everything you need to cook...but everything is very compact. Shower was also modern and large with great pressure. Two bathrooms in this place, one with a shower. No cable TV in English but then I hardly imagine one would be watching TV in Milan. Easy walking distance to everything you can imagine....market, all with little stalls (you will love it if you like cooking and eating!!), stores, restaurants, my absolute favorite gelateria...If you have forgotten any tech stuff, there is a store walking distance that has everything including converters. There is a phone shop for an open phone. Sephora....name it and you can find it here. I needed some roller hair brush and found my now most favorite one there. Taxi across the street or a little walk away. Metro is also very conveniently located. I might return for a few weeks. But we were very happy. Queen bed. Milan is great compared to Rome...much better climate. And only 45 minutes from Lake Como by train.