Filiberto was very helpful with instructions and all information we needed for our arrival. Place was apporixmately 15min walk from Milan central station which was very conveniet. Lovely place with all you need for your stay. They also allow us to leave our luggage in their office before check in (not the same place as accommodation - 5min from there) But I have to say I wouldn’t leave there any expensive things tho. You leave your bags in the room which is not locked, so I don’t think that’s very safe. But you can find lots of places where you can store your luggage in the lockers. Otherwise the place was wonderful! I definitely recommend