Luigi is the nicest and most welcoming person! He (and Scila) received me and my friend at the apartment and was in constant communication with us before our arrival. Upon our arrival he was available 24/7 for even the smallest thing. The apartment is BEAUTIFUL, well located (seriously, 15 min walk to Como or 5 min metro ride!), clean, cozy, perfect. It has EVERYTHING you need. I honestly loved it and Luigi's attention. He even came down to say goodbye at 7am when I left and walked me to the metro :) Book this place, you won't regret it!!!