I never met Milly but she was always very helpful and kind.
When I first arrived at the flat there were a couple of surprises, as I had been expecting a bath - as this was advertised in the pictures and was disappointed to find only a shower was available. The dishwasher also was not working but Milly worked hard to get this fixed. The flat is in a fantastic location, within a beautiful building which is well looked after. It is modest in size but perfect for a single traveller. The new metro works outside, which I was initially worried about, were not a problem and did not impact my stay. Overall a nice, comfortable stay.