Very wonderful hosts. Great communication and really made us feel welcome when we arrived. Explained everything in detail about the house and also had everything in writing in case we forgot. Also wifi worked great!This place is super easy to find and is very close to the Milan Central Station or (Milano Centrale) which was super convenient since we didn't have a car. We even took a day trip to Lago Maggiore by train. The description is accurate and I found the pull out couch bed to be very comfortable. the only possibly downside is if you are a light sleeper as the walls aren't super thick and you can hear the neighbors get ready in the morning, but they were not obnoxious, and we didn't have any problems sleeping. Also you do not hear the trains or buses or cars. However, there were plenty of towels and all the essentials in a full kitchen, which was great to cook in and save some money. I will note that the shower/tub is not huge, but the water pressure is good, and works well. the bathroom is very large and nice. Grocery store, lunch/dinner, gelato place, bars, pharmacy, metro line all within walking distance. Also very convenient to the center of Milan and all the tourist sights. Just hop on the red line and go, only 1.50 euro and maybe 15 min on the metro. Also you can take one of the trolleys downtown as well which is right around the corner from the apartment. Although the neighborhood does look less than ideal (graffiti), we found it be very safe at all hours (we would get home around 10-12 pm, and even left for our flight at 3 am) and no one every gave us any trouble. It seems like an international district type of neighborhood with lots of families and retired folks. The security guard at the apartment complex was very friendly but kept an eye out! Overall I was very happy with the experience and you can't beat the price, location, and comfort of the apartment. I would stay there again.