Paula is very responsive and anything you need she is a text or phone call away, the place is big and has lots of storage for long stays. Has all the amenities you need for a vacation. She made a very good online document that you can view via scanning a QR code inside the apartment with all the apps to use local transport/places to eat/things to do etc which was extremely useful for us! We had a great stay and highly recommend this Airbnb to other people! Thank you!