Best hosts I have encountered on airbnb! Sergio waited for us outside on the day of our arrival, he helped with our bags and was very friendly and nice, we had a good conversation. He gave us a folder with recommendations for sightseeing in Milan. Paolo sent us ahead of time detailed info on the lakes and other day trips from Milan. They made sure to be in touch ahead of time and really helped us plan and prepare for our trip. I loved the chocolates that were waiting for us, such a nice gesture and the fact that they had stocked the fridge for us made a huge difference! We didn't know the grocery store closed at 8 so what they had for us saved us: jam, toast, coffee, milk and especially water (sparkling and still!) Since we were staying for 9 days they asked if we would like the apartment cleaned and we got clean linens, the trash taken out and the whole apartment cleaned for no extra charge! Amazing! The neighborhood is amazing, a 5 minute walk from the cuomo and close to lots of nice shops and restaurants. I love the view from the balcony of all the nice stores! The common terrace is very nice too with plants and a view of the church tower. Another pleasant surprise was the dishwasher, iron, hair dryer and washing machine!
I will definitely be back!