Luca was very welcoming, he met us at the door, and was very flexible on the check in and check out times. There was tea/ coffee / breakfast on our arrival , as well has cold water in the fridge which is a lovely touch. The apartment is in a fabulous location. Luca was very helpful and recommended some fantastic places to eat. The apartment was very clean and the bedrooms were quiet with comfortable mattresses. Would highly recommend staying here.