The overall experience was good:
(1) the flat was clean, spacious and full of light
(2) the Air conditioning, dishwasher, washing machine and oven worked properly
(3) we were left a complementary breakfast (cereals, milk, toasts, jam) which was also very nice :)
(4) there’s everything you might need for a comfortable stay and we had a good time in this apartment, but
There were some negative parts as well:
(1) the check-in process was somewhat problematic for us: we are used to smooth self check-in and usually choose the apartment based on this factor. Although, self check-in is listed here, we had to tell the time of arrival - so that someone could leave the keys for us. We were in a rush for a concert, but had to wait at out friend’s apartment until the keys are ready.
(2) the check-out process was also not a pleasant one. The check-out time listed here is 10:00, but at 9:40 the doorbell rang and noone showed up (I guess it was just to wake us up in case we had some troubles with the alarm clock?). And at 10:00 again, the door bell rang and the cleaning lady showed up. I understand, that you may have check in the same day, but it is at 15:00(!) and the apartment is not that huge - you can allow your guests to pack their things in a comfortable pace (at least for 15 minutes extra).
Thanks again for your hospitality and hope you will rethink the check in and check out process.