The host though never meeting in person always responded within minutes and was more than helpful providing tips and help regarding local apps needed, restaurant recommendations and so forth. He made me and my husband feel very welcome in Italy.
The apartment was as described, though glasses, dishes and cutlery was somewhat filthy. The biggest downside, despite its great location in regards to being close to all what a tourist needs was the lack of sound proofing. From both within the apartment complex and outside, from early in the morning to late at night. I could hear other tenants yell loudly, apartment pumping humming and the streets loud yells and busy cars.
Overall a great host and apartment and i would recommend to anyone that is not a light sleeper.