We didn’t get to meet Susanna but she left video instructions on how to check in. She was prompt in replying to any questions I had and had just a lovely manner. She was flexible for check in and check out times, and even left the air conditioner and a cold bottle of wine for us in the fridge upon arrival (41 degrees that day - much needed!).
We only stayed 1 night but the apartment is well equipped with everything you could possibly need. It was a very stylish and well thought out place. I’d be happy staying a longer stay.
The neighbourhood itself is quiet at night but it’s only 2 stop to the Duomo on the Metro. A few cafes and shops dot the Main Street including Bar Quadronno - best paninis I’ve ever had!