We had a great stay - it was perfect for our group of two adults and two children. Very comfortable, great location and a lot of space. Three bedrooms is not easy to find. Grocery across the street was great, close to Duomo and shopping, transportation.
We were greeted at the office, stored our luggage for the morning until the apartment was ready and then we were escorted to the apartment. We were showed how to get in and where everything was. It was very helpful. I would definitely stay here again.