I experienced Umberto, his wife and whole family as very welcoming, friendly hosts and I would definitely stay with them again and recommend them to the fullest. The room, bathroom and whole flat was very clean and they even provided me with an iron board after request. There was no problem in communication either as Umberto spoke English fluently and his wife and daughter were fluent in English and German. The flat is located in a very central, young and lively area which was perfect for my purpose of stay. All in all they made my first visit and stay in Milano very pleasant and I can only recommend staying with them :)