Felix is a nice pleasant guy but the place is pretty old , a bit ramshackle and worn out and in need of refurbishment or at least decorating.
I was only given a few thin sheets which were barely warm enough. I don't understand why a proper duvet is not provided. The pillows are old and lumpy too. They need replacing as do the towels which are hard and worn out. I think it's important to use your profits to maintain a certain standard and not just take the money and run.
The bedsheets has a high nylon as opposed to cotton content which are not the most cosy. The bed was old and squeaky and and place was generally a bit cold. I don't think the common spaces were ever heated. I left the radiator in my room on just 1 when I went out to keep the room (this was Winter - February) at least not cold but when I got back someone had been in and turned it off. Not sure how I feel about that really.
I wasn't given any tips or information about local cafes or restaurants which other Milanese hosts have done. I think it's s nice touch to offer local info.
All in all the place was just ok and things can be improved.