we had a good hospitality since the first day, with didn't have any problems, the host is always available. Milan is a busy city, however, in the house (Thanks also to the terrace) you can relax and manage your time as good as possible. It is also very close with all of the staff that you need to move and live comfortably : the Metro station and the bus station are really close, 100 meters. I had a really good experience.