All the time I have no problem with this company but not at this time.Apartment looks different in reality but it’s not the biggest problem. It’s was completely sticky of cigarettes.Everything was stank except pillows and all bed linen.When I was told it to the guy who provided checking that it’s really bad situation with smell, he was saying “just open the window”.This problem can’t be solved with open windows and it’s actually December outside.I was contacting Donato and asking what we can do with that, but he don’t answer till the time of my checkout.Most of the day and all nights from 7 days of my booking, I should to stay at home my friend, coze for me as person who don’t smoke it’s was disgusting.