Chiaralba was great, when I first arrived she warmly greeted me with a lovely basket of italian food and wine. She also was kind enough to walk me around the neighborhood and show me key places to go. I attended Bocconi nearby and stayed in this apartment for 9 months. It is a great apartment for young people, very close to the metro and tram stops, many places to eat and grocery stores. Only downside--no wifi, but the owner may provide a USB wifi stick.