Roberta. Friendly and helpful. A warm welcome when we reached. The room is as shown on photos. Clean. Neat. Tidy. Equipped with air conditioner. The washroom is just opposite the room and for private use. It is clean as well. The place is very near to train stations. Two stations away from Centrale and about six stations away from Duomo. Very convenient. I do recommend Roberta's place for other travellers!