Overall we had a good stay in Milan.
Pros:
Room is as shown, clean and modern with good amenities.
Wifi and Smart TV are good.
Location - Great for nightlife and restaurants, easy access to public transport.
Host is quick to respond to issues.
Cons:
Bed - The bed was very uncomfortable, the pillows were terrible - really lumpy and need replacing.
Noise - the apartment next door blared music until 4am, the walls are very thin so you can literally hear everything. Also people started exiting the building and letting the main entrance door slam shut which literally rattles through the building. Unfortunately we struggled to sleep most nights, and we aren't light sleepers!
Hot Water - we had issues either not having access to hot water or hot water only running for 10 minute intervals throughout the entire trip, Angelo was quick to respond and was trying to resolve the issue during our stay. I'm confident this will be resolved for future guests.