The apartment is beautiful clean and silent. It was a great shame for us that the host was so rude on the first night when we did check in. My parents arrived from malpensa (they are English, don’t speak Italian and were in milan for the second time), and their train was 10 mins late and couldn’t find the check in place because it was dark and not all the buildings have numbers so were late for last check in at 19.00. I called and was told that he had tickets for the theatre and if they couldn’t get there in 10 minutes he would have to go and they couldn’t have the keys (so in all effects would be stuck without somewhere to stay) and that it was not his fault ‘that your parents can’t read numbers’ - are you serious?. I live in milan but don’t have room for guests, so this was a nightmare. Finally after asking two taxi drivers and a hotel reception they found the place where he was waiting, angry and rude (no respect for people PAYING to stay in your apartment and who are in their 70s!). They arrived at 19.30. I called Airbnb who told me he has online that check-in is until 3am so he HAS to wait, he can’t then tell people they risk not having an apartment for the night. Overall it isn’t worth staying there, the apartment is beautiful but he is rude. If you had a delayed flight or any kind of problem he wouldn’t wait or try and help you. He even shouted at me and I told him I don’t want to argue I just want to help my parents do check in and he had no sympathy, he continued to make sarcastic comments and be disrespectful. Utter shame, so so disappointing. Don’t waste your money here, go somewhere with a nice host, that is what airbnb is all about.