We really enjoyed our stay and really appreciated the air conditioning (a must during Summer in Milan!) and all the amenities (we could wash our clothes, the wifi was good and we loved the espresso machine as well). It was also very easy to travel around Milan because it's so close to a convenient train stop. It was an ideal space for two people with a comfortable double bed. I think for 3 people it would have been a bit tight. The communication was also good, we could always text Ruben and received a quick reply. The only thing that wasn't so ideal was when we arrived- the apartment was not cleaned yet and we had to wait a long time for the cleaners to come and until everything was done and cleaned.