Filippo is an absolute gem! While we didn't met him until our departure day- (we arrived on Easter Monday and he was naturally celebrating Easter with his family) his instructions on how to access the apartment were absolutely fabulous (including photos of the door that you need, etc) and so simple to follow. Very impressed. What struck me the most about Filippo's place was the beds- best beds we've had during our stay in France and Italy so far! Really firm- meaning a great night's sleep! Brilliant! His place is also within a minute walk of the metro which made getting around Milan extremely easy! This was a fantastic place, very modern and while there was not a lot of living space for a family of 4, you are often out and about exploring the city, so it will probably not be an issue for you (it wasn't really an issue for us!) Again, Filippo was an incredible host who was just so personable and welcoming. An amazing guy! 5 Stars!!!!