Raffaella was a great host although we didn't meet her personally. But the communication was perfect because she organized everything perfectly, always answered immediately and had precious Information for us.
The apartment is small and simple equipped, but it offers everything you need (and it was quiet, very important to me). It takes some time to get there or from there to some places but Milano is a big City after all and we never had to wait long for the next tram (btw. we took a 48-hour-ticket). Allora, ancora una volta mille grazie per tutto!