Great apartment in a lovely neighbourhood in Milan (Porta Romana). Donato was very flexible with check in, and when we arrived 30 minuter early the cleaning lady let us in.

The aparment was ok as far as cleaning goes - however it could have been due to our early arrival. The kitchen was quite poorly equipped, we had to ask the neigbours for a corkscrew...

We didn't have hot water for the first 24 hours. Donato offered to help quickly which was great, but unfortunarly he was very rude over the phone. Extremely uncomfortable. It was quite obvious that he had no idea which one of his apartments we stayed in - and made me feel like a rude customer rather than a guest. Not the kind of idea I have of AirBnb.

All in all, neat apartment if you want to stay pretty good in Milano - just hope everything works in the apartment.