Easy communication with Stefania and her colleagues who came directly to the apartment to let us in and show us around for check-in. The apartment is well equipped as you can see in the listing and pictures. The kitchen lacked a few cooking items but upon asking Stefania, her colleague brought the items making cooking easier. The water would get hot quickly and it wasn’t full of calcium as I’ve experienced in other Milan apartments which was extremely nice. The bed was a bit hard for my comfort. Overall a nice apartment.