Location is great, apartment look just as seen in the photos. clean and tidy. very close to the metro and very conveneient to go everywhere. we walked to Duomo, and lots of shopping options nearby.
Check in was ok, but a self checkin setup would be much better. I also don't understand the 15euro extra for checking in after 8pm.
The building has an elevator to 4th floor but the unit is on the 5th floor, just a heads up if you have mobility issues or very heavy luggage.
Most importantly, the place is full of mosquitos, I don't even know where they come from and why none of the repellents work on them. we had so many mosquito bites during our stay. Funny there aren't any mosquitos in Milan in general, but lots in this apartment.