Check in at the apt was good, the location and price were okay. We ran out of electricity the morning after we got there and we were without electricity for a day and a half. It could have been an impecable experience but this made the stay downgrade a lot. We could not turn on the heat, have a hot shower, turn the lights on, charge any phones/computers. We set the claim the moment it happened and the solution came until the middle of the next day and it was extremely frustrating. We understand the dates were holidays, but this was something that needed urgent response. In the end, after a day and a half, we were able to fix it with the instructions given, we just hope this solution had come in sooner.