This Apartment was so beautifully decorated and had great ambiance. it was almost hard to get out and explore Milan because we wanted to stay in. High ceilings, great natural light, and the complimentary tea, coffee and water made us feel welcomed. Laura arranged our airport pickup and it was all stress free. They allowed us to leave our luggage in the apartment since we arrived earlier than check in time, and suggested a few great restaurants to visit while we waited. We had a little problem with the heater, and they offered to send somebody to fix it, but turns out We weren't doing it right so after Thomas pointed out a few things my husband got it up and running. But they were on call for anything we needed and that was very much appreciated. We would had loved to stay longer and enjoy the apartment! so next time we visit Milan we will definitely be staying here again! Great neighborhood, good restaurants and cafes around.