Appartment was really nice & cosy, clean and very well situated. The area is super nice.
The appartment is managed by a professionnal real estate agency. Communication was easy and fluid. They gave us clear instructions and details about the appartment and were really accomodating.
They offered coffee and shampoo/shower gel.
As mentionned in the check-in instructions on announce description : to get the keys, you have to stop by their office (near Milano Centrale) or you can arrange a meeting directly at the appartment, for 15 € (or more if late arrival). We arranged a meeting and the guy from the agency was super nice.
Would recommend this place :)