This AirBnB was the best experience I have ever had in my years of traveling. Alessandro could not have been more helpful. We landed during a taxi strike and Alessandro kindly took two trips from the airport to the flat to bring all 6 of us there with our luggage. Unfortunately 4 pieces of our luggage did not make it in out flight. Alessandro went out of his way to contact the airport and then went back later that night to get our luggage and deliver it to us. He provided excellent recommendations and even booked our tickets to Turin for us. The flat was perfect for the 6 of us and having food in the fridge was so helpful! He was available anytime for questions and recommendations. Again, this is by far the best airbnb experience we have ever had. Look no further, book this flat immediately if you are staying in Milan. We stayed for 4 nights and it was absolutely perfect! It is also very close to the metro and tram, making visiting the city center a breeze!