The terrace was lovely and provided a great view of Milano. The apartment is also, as mentioned in other reviews, close to the metro. That’s what the two stars are for. However, we did not have a good experience for a number of reasons.
First, Andrea was rude and arrogant to us upon our arrival. We initially were unsure if it was him outside the building because there was another couple waiting to check in at the same time in the same building with Andrea and so we thought we may be in the wrong place. When we approached him only a couple of minutes late, he repeatedly and rudely asked why we didn’t come up to him straight away and insinuated we were stupid / slow stating we ‘must have spent too much time in the sun’.
Second, the book of ‘helpful’ suggestions praised in other reviews hasn’t been updated since 2014(!).
Third, even though we diligently cleaned up every time after eating, the kitchen was full of ants within minutes of food being left there and there was no insect killer to be found anywhere.
Fourth, the shower was very small - worth mentioning if you are wanting a comfortable stay.
Fifth, Andrea messaged us telling us the locks would be changed on our last day and that he would need to meet us to give us a new key, but when I messaged to ask for an update because we wanted to go out and about in Milano, he never replied (and still has not). Obviously the locks weren’t changed in the end, but the communication was poor and we were waiting around in the morning for his message as we didn’t want to leave and come back to changed locks.
It was clear that Andrea operates more than one Airbnb property and doesn’t have time or patience to deal with each property effectively.