This place is great and excellent value for the price. Valeria, as all others have said, is super helpful and nice. To say she and the apartment is organized is an understatement. The place is absolutely spotless which is rare to experience. Everything is thought of and in its place, including providing more than ample snacks/food for us which is a nice bonus. We would definitely stay here again. Apartment is 15 min easy walk to Duomo but in a nice area away from tourist craziness.