Angela's place has the perfect location. 5 minute walk to the Duomo. 5 minute walk to the Via Monte Napoleone. Great shops all around. This place was a great base to have in Milan. It allowed us to shop, return to the unit and drop off our things, then go out again to shop! We were even able to walk back after our show at the Scala, which took 15-20 minutes.
The actual unit is also quite spacious. The kitchen was well-stocked with all the implements you would need to make a nice dinner. Having a washing machine and dryer was also amazing especially at the tail end of a month-long vacation. All the windows, doors and cabinets had premium hardware, and you could tell the unit was new and well-maintained. There were ample hangers in all the closets. Beds, being the foldout type, were a bit lumpy and you could feel the springs in your back. However, they were good enough for getting rest at night. Most importantly, the sheets did not smell! That had been a problem at other AirBnBs we stayed at. The motorized blackout blinds were extremely useful and worked well. The AC in the unit was also very cold, great for the hot days in Milan when we were there.
Angela also left us a bottle of prosecco and some snacks when we first checked in. It was a great check in and check out experience. Very smooth.
The reason for the 4 star review is because there was a slight lapse in communication near the end of our trip. Angela had notified us at 11pm that some people would be going to the unit at 9am the following morning (they arrived after 10am and left at 11am) to fix the single bed. Given the late hour, what could I do at this point?
Apparently, the single bed would not fold up. We did not ask for this maintenance because we were 3 people and needed the single bed down, not up. As a result, we had to give up half a day for the maintenance guys to arrive and fix the bed. Given our limited time in Milan on this trip, we already had activities planned for that morning which were all disrupted. Angela told us that the reception would be there to supervise, but I cannot bring myself to leave the unit in the hands of strangers with all of our belongings and shopping bags just laying around. Now, if the next guests needed this bed fixed, then the maintenance should have happened on their time, not ours.
The actual unit, though, was great!