My stay at Cristina's was my first Airbnb experience and it was great ! First, she and her boyfriend Simon were very nice , welcoming and helpful. Also very respectful of privacy. There was no problem in communicating with them in english. I was staying in Milan for 48h only so I was very happy that the apartment's location was allowing me to get around pretty much everywhere quickly. The room is functional and very cosy, I literally felt like home.