Igor was very responsive and kind. He even let us check-in a bit earlier because the apartment was ready. He greeted us at the entrance and walked us up to the apartment. He provided a short tour of the space, gave us instructions on the keys and entry system, and answered our questions regarding restaurant recommendations. The space was adorable and very clean. Perfect for two people, a couple, or a family with small children. Ideal location, very walkable and near a large mall as well as multiple transportation hubs. The best price for the best price. If I am back in Milan, would stay there again. Cheers.