The apartment is exactly as pictured and described. It was very clean. The check in email was very detailed and exact. Good communication and quick. Location was good for us, short walk to Milan Centrale and steps from the metro. The bakery/cafe on the corner is Fabulous! Very friendly and helpful, esp since we don’t speak Italian, we had breakfast there everyday and had sandwiches made for take away for later, So delicious!! Just note, there is no couch or ‘living room’ it’s just 2 bedrooms and a dining table, which was fine for us as we were out sightseeing all day. But a longer stay might want something more cozy. There were kitchen things, but I didn’t cook so I can’t speak about the use of these. We did use the washer/dryer, very handy, however I wasn’t sure exactly how to use it and could only get it to wash with VERY hot water and the drying took some time. We were 2 adults and 2 teens and had plenty of space. The a/c was a life saver! The beds are ok, but the pillows are very lumpy. There wasn’t any local information or suggestions, so do your research ahead. We felt completely safe the whole time. As others say, it was noisy from the street, but that’s to be expected in the city, just use ear plugs or a white noise maker app, it didn’t bother us. We would definitely recommend to stay here.