Andrea was great to work with. He was very responsive to messages, and checkin went very smoothly. Someone was waiting for us when we arrived, helped with the luggage and took us to the apartment to show us around. The apartment is well appointed and is very modern, clean, and comfortable. There are electric shades that cover the windows at night, so the apartment is dark and good for sleeping. However, there is quite a bit of street noise, as the apartment faces a busy street with a lot of traffic and the trolley going by. If you can live with that, it is in a great location, is a very nice apartment, with an attentive host. We asked Andrea to recommend a service to take us to the airport, and then offered to book it for us, which he did, with a really nice and very reliable guy.