She waited for us before we arrive in front of the apartment. She gave us detailed instructions, she welcome us with wine and coffee. We had a orange juice and breakfast at our disposal, a printed train timetable for our visit to Autodromo in Monza, she gave advices for entertainment and restaurants and many more. The apartment was really clean with clean towels for 2 persons. She trusted as her keys to return them at our convenience in her mailbox. She even gave us her parking space! Thank you Raffaella for the experience and the hospitality. When we come in Milano in future we will visit you again!