Although it is my first time to go to Milan, I feel easy to get the information before and during my stay. The host is helpful and giving me the direction clearly.
Host's office is easy to find to pick up the key and it is near the station and the apartment as well.
The host is easy to be contacted and fast reply when I asked something.
The apartment is clean. It will be perfect if the lighting at the apartment, especially at the corridor after getting out from the lift or aisle is brighter.