On landing in Milan, I get the dreaded text message that my baggage did not have the same luck I did in getting through Madrid. I located the lost luggage office, made my claim and let Josy know what was goign on and that I'm on may way in to the city.
Josy welcomes me to a studio apartment near the station. It’s is clean and well apportioned. Josy goes through in detail everything I will need. The fridge and pantry have some small snacks which she invites me to enjoy (this is not common with AirBnB and not at all expected) and she has thought of everything. There are electrical adapters, soaps, champagne (!) and even a bottle of J&B. Multiple umbrellas and even little facial tissue packets. A purple three-ring binder is thick with recommendations, architecture walks, transport maps, the whole thing. Most excellent. Also great suggestions for dining and things to do, even though my stay was brief.
And then there are two brand new men’s shirts and a t-shirt offered by her husband when they found out my luggage was lost.
The world right now is anxiety-making. There are so many affronts to humanity, too many to list here. But there are kindnesses, too. Little gestures like a couple of new men’s shirts and a kind stranger giving assurances that she will help in any way she can during this annoying irritation, small though it is in the greater scheme of things. Josy was concerned with my lost luggage, almost as much as I was and checked in with me regularly until I recovered my bags. It doesn’t take much. Pay it forward and all that.
Very highly recommended.