Very clean, was just as described, very thorough meet, greet and check-in.
The suite (bedroom, living room/kitchen, shower room) is of a good size and in a great location if you arrive in Milan by train (or by bus to the train station from one of Milan’s airports). It’s just an 8 min walk from the train station so you don’t have carry your bags too far.
It’s situated near to a metro station so access to all of Milan is easy but, if you prefer to walk, it’s about 25 mins to walk to the Duomo so easily doable.