All I can say is the pictures do not do the place justice! This is definitely one of my favourite places to stay throughout my trip in Italy as it was very very clean and well kept. Everything was as described (even better actually!). On the day we arrived, Nives was busy at work as she had explained to me the right after I booked her accommodation that she has a working schedule that she needs to adhere to. Checking into the accommodation was really easy and she was very helpful in providing directions from the Milano Centrale right to her doorstep which was not very far away. Her niece welcomed us and showed us into the apartment. I have to say, she was a very friendly and helpful lady and she gave us a lot of recommendations on where to go to during our stay in Milan and also answered our queries about going around in Milan. All in all, this is definitely an accommodation that I would look forward into booking the next time I return to Milan! Well done and thank you again Nives!