The overall stay was okay. When we checked in, we were told that we would get fans as it was too hot. We didn’t ask for the fans yet they told us. And then, we started to expect the fans as it was quite hot. The next day, when we inquired about the fans, they were making excuses and acting unprofessional. One of our group members accidentally broke the key in the lock and the host that was assigned to us said that we have to take care of it ourselves. WE WERE GUESTS, we didn’t know anyone or anybody yet they were being uncooperative.