It's been a super comfy / hassle free process from the start! Luigi responds all questions / inquiries within average less than 10 minutes. The apartment is cozy and very clean. I was attending a class nearby university - walking distance from the apartment which was very convinient for me however in the meantime my family could do the touristic stuff easily as its close proximity to metro and tram. Luigi showed us the apartment with his lovely son Michele - such a nice duo ! We had breakfast and some pasta / canned food in the kitchen. Mobile wifi modem is a life saver ! It was a great pleasure to be hosted here; feels like a home in Milan !