Laura is an excellent host. She is really caring and kind. I booked this room for my mom, who was travelling alone. She really helped her get used to the city and welcomed her with such care making my mother feel like home. Whenever my mom had a question or needed help, Laura was really available answering. The location was perfect, for my mom was easy to access to the main highlights and also access to the Milano centrale station. We really recomend this place!