Alice is the perfect host. Very helpful, very easy to converse with and she booked a taxi for us to the airport which was a big help. There was lots of breakfast I. The fridge for us and a bottle of wine which was lovely. The apartment is delightful. Open, airy, light and has a nice view over the roof tops of old Milan. The location couldn't be any better, right in the heart of the old part of town. A few blocks to the cathedral, close to cafes restaurants, lots of interesting shops. We would definitely recommend it to anyone who doesn't mind a few flights of stairs.