Isabella was a terrific host. Our plane was delayed and she still met us at the door at almost 2am. The place was cool (she had the air on for us) which was so nice because it was still 90 degrees outside! It was clean and comfortable and there was an assortment of treats and fruits laid out for us. Isabella even held onto our bags after checkout so we could go tour the Duomo. Our stay was lovely and I would not hesitate to book her place again if we ever return to Milan. 5 stars for sure!