Positives:
Mario was very responsive
There were water and some treats in the refrigerator when we arrived. Thank you.
There is an elevator which was great for the luggage.
Negatives:
-Rough check in with Nadia as we do not speak Italian and she did not speak English.
She got upset when we asked how to turn on the air conditioning. She did not understand why we wanted to use the AC as in her opinion it was cold outside. We had three people in our party that had bad allergies and could not have the windows open without suffering.
-No coffee machine. This was our third Airbnb during out trip to Italy and this was the only one that did not have a coffee machine. There was a coffee shop a short walk down the street, but still we expected the apartment to have a coffee machine.
-No garbage bags anywhere in the entire apartment. Each bathroom had a small garbage can, but not bag. We had to use bags that we had with us.
One of the couches smells bad. No one would sit on it as it was bad.
-We were exploring Milan and the apartment turned out to be not in a great location for us. It is very difficult to get taxi service. There is a metro stop (5 min walk). The apartment is a 20-30 min taxi to downtown Milan.
Two showers (back two rooms) did not drain well so we had to shower while standing in water backed up from the drain, therefore, not very appealing and not very clean.
-The biggest issue was that the apartment comes with only ONE set of keys. There were 5 people in our group. There were a few times that we needed to split up which caused an issue as someone was locked out of the apartment. The other Airbnb’s we stayed at all had two sets of keys.