Francesco was a super host. One of our parties arrived early and wanted to drop off luggage for an early check-in. He was very responsive and graciously accommodated our request. Francesco offered us the opportunity to have housekeeping come during our stay as well since we were there for more than a week.
Also the flat is in an incredibly nice neighborhood - close to an amazing specialty cafe and an organic grocery store. Walking distance to the Duomo, Central Train station, easy to get around.