Anna is just an Amazing lovely kind hearted person. Very detailed oriented and super clean and organized . I was in Milan for a study, she gave me all the support I needed , she was very helpful and treated me like her daughter. I felt like I am at my home , she offered breakfast everyday , she doesn't speak English yet I didn't find any problem communicating with her , we even cooked and had dinner together some days . It was just an Amazing experience and it worth every penny. Very highly recommended. Many thanks Anna for everything and making my trip unforgettable . See you again . From Suzan with much love .