The loft is chic, fancy and special. The communication with Fulvia was easy and convenient and the apartment quiet easy to reach with public transportation - good location. We did not meet Fulvia in person - the cleaning lady let us in and unfortunately wasn´t that "enthusiastic" the two times we met here but also not unfriendly. A big plus was the AC that worked well and let us find some sleep in the heat. What we did not like that much was the smell - the apartment is in the basement ... maybe its that or the a friend of mine said it could also be the cleanser.