This listing is managed by an outsourced company. We had a very poor check in and check out experience. We couldn’t check in at 5pm which is within the check in times specified on the listing, because the person who had to give us the key had another check in elsewhere so we had to wait even longer after a full day of traveling. We also were not provided with any basic items such as coffee, bottle of water, kitchen roll tissue, oil, soap in the dispenser. There is no air conditioning in the bedroom. We were not shown how to use anything in the property. Instead the guy who checked us in went around every room taking photos and also took photos of our passports which I have not experienced through Airbnb before. The location is good, I’m walking distance to shops, bars, restaurants and the tram and metro. It has nice decor. But unfortunately the other issues we experienced left us with a negative impression with this place. Very impersonal.