We had the pleasure of staying at this lovely apartment in Milan. A little out of the way but very well connected by very good public transport.
Apartment was spotless, well stocked and actually surprised us with how much better it looks in person.
We were unfortunately delayed and the host took all efforts to help us make the best of a stressful situation.
I wouldn't look elsewhere if I wanted to go back to Milan, and will be rebooking here often I think!