Great place, very conveniently located to main touristic attractions. I had few questions prior to the booking and Rosanna was very kind to help me. She also responded very quickly to everything I had to ask. Kseniya was the one who assisted with the check-in. She was outstanding in providing the best customer service there is and also gave us many helpful tips on where to go to eat.
The only downside was the noise as you could hear every car and tram pass by. If you are a light sleeper, take this into consideration. I had to use earplugs.