The host was extremely kind. We had a delay in the flight and he was understanding and he waited for us. He gave us recommendations for the city and provided us with maps.
Exchanging the keys was easy. The house was very bright, quite (since it is a residencial area/ building), clean and spacious. We were five people and we were very confortable.
I would definitely recommend this place to anyone and I could certainly come back if I return to Milan.