I had the most wonderful stay with Victoria for 3 days and 2 nights. She was very flexible with check in and check out, and offered insight to where a luggage locker was when the room wasn’t quite ready yet from the previous guest. She was full of helpful tips and recommendations on the best local restaurants, bars, activities, trains, everything! She even offers you breakfast and a great cup of coffee in the morning. I loved Milan and will definitely come back and stay with Victoria again for longer next time.