I highly recommend this flat to stay in Milano. It is situated close to the city-center, very clean appartement with lots of useful literature about Milano and needed tools to stay. The communication is the best I have ever met! Even of my flight's delay Nora waited me till the deep night to give me the keys, assist me with some deals in Milano so that I did everything was needed to my friend's marriage :)
I have impression of a sunny Italy from everything thanks to sunny attitude and responsabilities of Nora and Ben!! :)