The hosts were friendly and flexible, and kindly left some vital supplies (water in the refrigerator, fruit on the table, etc). They were easily reached through phone and email.

The flat itself is clean with all basic conveniences, and handily located near the Porta Garibaldi train station, with very good connection to the city centre by both tram and metro.

Overall, I would highly recommend for both price and quality, and would return again any time I am in Milan.