Michela truly went above and beyond to ensure that we had a great stay. She was there to greet us and was incredibly helpful with suggestions and directions as soon as we arrived. She explained the history of the beautiful building and the apartment. The apt itself was SO BEAUTIFUL and decorated with incredible style - we loved every detail of it. The loft was a very interesting architectural design which we really liked. Michela made us a dinner reservation at a restaurant around the corner where we had an UNFORGETTABLE traditional Milanese experience. She also coordinated with a friend to help us the next day and he called us our car to the airport. I could say enough great things about Michela and her apartment - anyone who stays there is a VERY lucky guest!