Ezio was always on the phone, so if you need him, he is there.
He has showed me around when I came so I didn´t have to detective my way to the apartment (like you have to when you get the keys from a number lock).
Everything was clean, nespresso coffee capsules were prepared on the table alongside with nespresso coffee maker. The apartment has everything you need ranging from shower gel to towels, so you don´t have to carry them with you from your country. Just take a toothbrush and your own toothpaste. You can even wash your clothes in a washingmachine and then iron them (you have everything you need in the apartment).
The accomodation is really beatiful just next to the main metro line stop Turro as the description says, and you have several small groceries stores just below the apartment, so really again everything you need.
I didn´t find any disadvantiges, so next time I´m coming to Milan I´m going back to Ezio´s :)