Rosibel is a very polite, friendly and warm person. She made me feel at ease and explained everything in detail. Her instructions on how to get to the place and how to liaise with her were crystal clear and I had no issues at all. The location of the place is ideal for anyone who wants to stay centrally as Garibaldi station is just around the corner. The place was very clean and tidy. Also because Rosibel knows Milan well, she was always there to help with directions and recommendations for places to visit etc. I thoroughly enjoyed my stay here.