It was an extremely stressful and upsetting experience that transpired when I got to Milan. There was an issue with the initial apartment I booked and I wasn’t told until I had got there, with no other options at this point, about this. I was staying in Milan for a month by myself and was moved twice by Ways Italia to an apartment that wasn’t what I paid for. They then proceeded to tell me that the option I had was the best I was going to get and Ofcourse, that it was more expensive than the initial one I had booked. For reference, the new apartment was a ground floor apartment with a partially blocked window so even at midday, the natural light in the room was the same as the night. The main issue was that this was not all communicated earlier so I was not given the opportunity to reevaluate my options, costing me money and resulting in huge stress and upset.
The property manager, Massimo, was the only saving grace of the operation. Even though it was a scary and stressful situation for me he was very friendly.