Good communication and made check in and checkout really easy. There was a misunderstanding on our part when checking in - the keys to the door were a little difficult to use and the second room is in a converted patio (still indoors) but we didn’t realize this, so we thought it was two adjacent units. However it was a non issue, you won’t find a better location near a main train station/subway stop, and was perfect for us to stay in before an early morning flight.