Carolina was immensely helpful since my first contact and she accommodated for my arrival and departure, all contact remotely. She ensured I had anything I needed. However, the space is very impractical: The light system is not very clear and I did not receive proper use instructions. The shower is upstairs with a little sink and makeup mirror but no table where to put anything. Downstairs the wc has a sink with table but terrible light (for putting on makeup). Hard to sleep well after 6:30 am, when next door grocery shop begin activities. Though location was convenient for me (Milano Congress center) it was a bit far from all the center attractions. The space is fully dressed IKEA. Internet was great. I did miss a detailed letter with tips on the area (transport, restaurants, etc).
An excellent restaurant a couple of blocks away (La taverna della Trista) made up for it all.