Very bad relationship from Massimo.
Arbitrarily turned off the gas,
arbitrarily turned off the hot water
screamed, threatened...
But the worst thing is that Airbnb
did not want to get involved in the solution of the issue.
AirBnb just took the money and nothing more
when I asked them for help
they asked me to explain
and when I explained
they closed the case arbitrarily, without an agreement with me.