Excellent, clear communication up to arrival date. Silvia met us personally on arrival and was generous in helping us with all the info we requested. The apartment itself was beautifully appointed and spotless - better than the photos! And just a minute to the metro station with quick access to Duomo or Rho Fiera. Quiet, comfortable and secure. We have stayed at several airbnb places before, but Silvia's generosity and kindnesses made this experience the best of all. Don't hesitate - you'll love it!