Communication was tricky, because I had to communicate with several different people over WhatsApp before reaching the correct person who unlocked the room for me. I was charged a late fee in cash, and not over the air BnB platform, for arriving after 9pm, which felt punitive given that 9-9.30pm isn't that late for a check in. I would recommend a lock box system to avoid charging high 'late' check in fees in the future. The air conditioner remote didn't work so I couldn't turn down the temperature despite the high heat. Other than that, the room and location were fine.