Although it was easy to locate the address of the apartment, no instructions were provided for which floor or number apartment it was on. There are also two identical sides of the building so it took us a while to search the floors for the right name (which was sent to us upon arrival, not beforehand). When I contacted the host via message and tried calling to get help during check in, I got no response. Even Airbnb support called the host twice and did not get a response- which is frustrating when you’re trying to get checked in and stay on a schedule. Many of the reviews mentioned it being on the 4th floor, but in fact it’s on the 1st floor. As for the inside, the bathroom was nice and spacious but the stairs to the bed are steep and narrow - and the ceiling is low, which was not ideal for me since I’m tall. All in all, it’s a great location and not a bad place but the check in issues were frustrating.