We only stayed for 2 nights. It is a well designed, recently renovated flat with good quality materials, easy to reach by foot from the Duomo Piazza and because it is located within a courtyard calm and quiet. The company requires you to let them know the check-in time 2 days prior to arrival, which is logical but when travelling punctuality is not always feasible. We were 45' late but Daniele, who welcomed us, was very polite. The apartment at first glance seemed clean but after discovering clothes left from previous guests and other details like dirty window sills and corners, dusty skirting boards, we felt it was not cared for in detail and lacked the cleanliness level required. When I wrote a complaint email about this to the company they did not respond at all, which is even worse. We were a party of 4 adults and were given only 1 set of keys, which was not convenient at all. All in all, I felt it lacked the care and attention of an attentive host and was sadly very impersonal.