This was my first ever airbnb stay and let me just start off by saying that Nic (primary host) and his wife Ale made my experience beyond perfect. I arrived in Milan alone, not really knowing what to expect. Nic gave me the warmest welcome, told me everything I need to know about the city, and answered all my questions patiently. A map and a English guidebook were provided upon arrival, and Nic even made me a sandwich because I was starving. The room itself is also a beautiful design gem full of tasteful antiques and paintings, comparable to a nice boutique hotel room. And the dogs - they are so adorable and friendly and I just loved petting Tiffany while having coffee and a nice chat with Nic in the evenings. Need I say more? I could go on forever but in short, I highly highly recommend staying with them!