Maria's apartment was in a nice quiet residential area and the building was also very quiet, so I felt very safe and comfortable staying there. The place was clean and equipped with modern appliances. Maria was a great communicator and also she handled everything professionally. I appreciated that she kindly explained to me the directions to the places I wanted to go to and gave me suggestions for transport to the airport. She booked a taxi for me even though she was away from home and every little thing she did made my stay in Milan so easy and enjoyable.