Donatella was very nice. She did her best to communicate in English, which I appreciate. The house looked like it does in the photos. It was spotless and clean.
The location is great, it's in a quiet neighborhood, the metro is 5 mins away by walking. You can easily get to the Central station in 10 mins from the apartment, or the Duomo in 16 minutes.
There were some things that were confusing that I could have used some additional communication on, like the garbage sorting, kinda had to figure out where each of the bins were on my own. I was also confused as there are rules listed in house rules that the host didn't follow themselves, like leaving pans of food on the stove.
The biggest drawback of my stay was the bed. I'm typically not by any means fussy about the beds I sleep on, but this bed was the most uncomfortable one I've ever slept on. Even hostels have better beds. If you're visiting for a short time, it likely won't be too much of an issue. Overall, the value was good.