This was my very first time renting an Airbnb so I am very new to this. The hosts were out of town so we were met by a friend of theirs or family member. I don’t remember her name but she was so nice and very helpful. We had an evening flight and it was late but she stayed up to meet us and help us get checked in. She even took my friend down to a grocery store to buy some items. If you prefer being away from the center of town then this is the place for you. Quiet neighborhood but still close to tram line for easy access to city center. The apartment is in a very secure, locked courtyard so we felt very safe. There is an excellent pizza joint right downstairs and small grocery store across the street. We also were able to park in a locked, secure area so, that was nice. I would rate the experience 5 stars. I only marked down to 4 because breakfast was not provided and the water was turned off before our scheduled check out time so my friend was not able to shower and we felt bad that we could not flush the toilet before leaving. Also, the newspaper stand across the street where we were supposed to buy tram tickets was not selling them at the moment so we had to walk to find another place. I know this isn’t the hosts fault in any way. Overall though, a great place to stay.