Eugenio was extremely responsive and Loretta was the same. Loretta’s suggestions were incredibly helpful. Everything was perfect … she accommodated my early arrival, which was very helpful and my daughter and I did not have to lug around our luggage. The location was perfect for everything we wanted to see and do and was away from the Duomo crowd but close enough for me and my 12 year old to walk to. The apartment was super comfortable and had everything we needed for our visit. I would highly recommend Eugenio’s place to anyone that plans to visit Milano. Thank you Eugenio and Loretta for making our Milano visit stress-free.