Gianfranco is amazing, we were early and he was able to meet with us and we were able to drop our stuff off while he got the apartment ready. We actually didn't come back till later in the evening. The apartment was super cute!!! I wish I had something like it in NYC and I would have been set! Also Gianfranco was so helpful, on our last day he arranged a taxi to take us to the train station which is so helpful!!