Elsa and Karol's place was extremely clean and modern and perfect for two people. The location is great, right in bustling Chinatown district. Be prepared to walk though as it is bit of a way from city center and main train stations. It is only about a 10 minute walk from the metro station though. Inside the suite, the bed was extremely comfortable and there was also a single pullout sofa if you had a third person. A nice shower with soap, shampoo and shower gel are also included. The kitchen was fully stocked with typical staples like olive oil, balsamic, coffee, etc., which was very nice. The apartment felt spacious and comfortable. Our feedback would be to iron out the checkin/checkout procedures. I believe Elsa and Karol were out of town so were not there to greet us however the cleaning lady was there. There was an outer door that was locked and we could not get in to meet her. A delivery man opened the door and we got in that way. It would have been better if that had been communicated in advance. On or third day, the WiFi and hot water went out. Due to the lack of WiFi, it was difficult to communicate the issues. However, once we were able to message Karol, he was extremely quick to come over and try to fix the issues. He was very kind and apologetic and was able to fix the hot water right away. The wifi was an issue with the internet company and was widespread so outside of their control. Overall though, this was a great apartment and we would recommend this for anyone hoping to visit Milan, an amazing city!