Michele was so welcoming and a great host! He greeted us with instructions we would need and was available if we had questions. The nicely located apartment, blocks from Milano Centrale train station, on a nice block, was easy to come and go from. Inside is better than the pictures. Brand new modern European style and set up like a luxury hotel room with traveler's conveniences, kitchen, dishwasher, washer and the rarely seen dryer and lots of closet space and big shower. The espresso machine was a treat and the bed was so comfortable. We would love to return.