The place is as seen in the pictures. Visited Milan with a family of 7 adults, 1 7 yr old and a 16 month old. Plenty of room for everyone. The location is easy to get around with a stop to a trolley to duomo & shopping. Many other bus lines within a block to get to other areas and metro. Taxi stand just across the park. Grocery store around the corner is great. Top floor with great views of the Napoli area of Milan.
The place itself... large and clean. Marco met us as promised to check us in. We experience low water pressure and hot water in the showers that went in & out. We were in Milan during a summer heatwave that saw the sidewalks become soft when walking on! That said... the main wall a/c didn't put out cold air and it took a couple of days to get fixed. Asked for a fan that never came and ultimately had to buy our own as the people sleeping on the pullout couch were extremely hot at night. The a/c was fixed a few days in which was huge relief.
Asked for a crib in advance but had to wait a day before we received it. Was some miscommunication between Igor and the staff.
Overall, a few hick-ups but nothing that was deal breaking.

Igor was great with communicating the week before and the week of our stay. No complaints other than never getting the fan. Would recommend to anyone.