Pierluigi was absolutely amazing host! Me and my mom got a little bit lost (it was totally our fault - I followed google maps for whatever reason and was standing on the other side of canal but if you follow Pierluigi's direction, you'll easily find the apartment!), I texted him and he was immediately downstairs to help (even with the suitcases!). He not only sent me direction to the apartment but also a lot of VERY helpful tips and information! The apartment itself was simply perfect! SUPER clean, very well and modern equiped. I wish we could have stayed longer! The location is awesome!!! The apartment is in a historical building - we loved the view from the window! There are few bars right on the street which you might think it'd make the neighborhood noisy - not AT ALL!! It's super close to tram stop, supermarket, cafés, restaurants. We reached Duomo by tram within 10-15 minutes! Thank you for the best airbnb experience. This is exactly what it should be like. We loved it and I couldn't have given a better present for my mom's birthday!