Despite not meeting Arianna in person, she was an absolutely wonderful host. Her staff were also very good too. She even gave us lots of local recommendations which we visited most of and enjoyed. Very accommodating and friendly. The place itself is great. Very clean and well catered and great location. For those older/disabled may not particularly appreciate the lack of a lift since the apartment requires to ascend 3 proper flights of stairs. Not a huge problem for us and since it is an old building, did not expect to have it but something to keep in mind. Also the place has AC! This was amazing when we went in the summer. Also there is a nice Dyson fan to ensure you cool down even more :D