Overall we had a very good stay! Good and quick communication with Andrea and he also let us check in earlier. We also loved the complimentary wine bottle and snacks. The bed was so comfortable, a little squeaky though! The apartment is located in an area in Milan which is very busy (especially at night) so it can get loud in the evening as the windows are old but we slept very well. The bathroom door was broken and didn't close shut, we recommend fixing that for future guests!