Umberto was absolutely amazing and did everything he could to make our experience the best that it could be! We arrived in the evening and we were very tired after a long day of traveling so it was a nice touch to see some snacks and wine in the kitchen! The apartment was very cozy and spotless with everything we needed including air conditioning and a washing machine. The apartment was just a 2 min walk to the tram, which made it easy for us to get to get around. We had a lot of questions on how to get to places and Umberto always respond promptly with directions for transportation. He also took our friend out for one night and we very surprised and thankful for his time! You exceeded our expectations and spent more time on us than you needed to! Thank you for taking care of us and we welcome you to Hong Kong anytime :).