Alessandra and Nicola were fantastic, solicitious hosts who helped me with lost luggage and gave me lots of tourism tips. They were very interesting to speak with and really personified the warm, friendly Italian family. The room was as advertised--most importantly, with a very comfortable bed and lots of space, which I really didn't use much, as I was out seeing the sights. For this, the location is very key, since it is only a couple of blocks from the train station and the metro; in spite of this, the street is very quiet and safe-feeling. I would love to return to Milan and, if I do, I will certainly try to stay with these lovely people.