We came to the location at night so it was a bit strange, but that was mostly on us since we had little to nothing preparation about the location before arrival. Location is within the public transport (metro+bus) in Milan. Communication with Cristiana was great and simple, she prepared very detailed instructions on how to find the place and all about self check-in. The apartment and the room had all you need for a few nights. The good thing was that on our 3-day stay was a really nice weather so most of the time we spent outside and only slept overnight and had breakfast/coffee in the morning, with everything provided and stored for us to use.