The room was lovely: we stayed in Francesca's daughter's room so it felt very homely. Francesca was extremely accommodating of us getting lost and so being late, and gave us our own set of keys so that we could come and go as we pleased. She also let us leave our luggage during the day after we checked out. The room is within easy walking distance of central Milan - it took us about 25 minutes to stroll to the Duomo. Thank you for having us, Francesca!