This apartment is managed by an external company that rely on local staff to welcome you and address any concerns. Staff is friendly and responsive, communication is very good.
The good: LOCATION LOCATION LOCATION. It’s 2 min from Piazza del Duomo, central to Milan, it’s a modern, nice looking apartment, with two large beds and 2 bathrooms.
Could be improved: signs of wear over the years that don’t show in the pictures. Missing basic stuff to use the kitchen, although you can buy at the PAM local just outside the building. I guess it depends how long you stay. For 5 nights it didn’t make sense for us to buy oil, vinegar, sugar or salt. This makes the kitchen useless for short stays.