This was respectfully, not my best experience at an Air bnb.
1. There was a very unpleasant moldy/mildew like smell in the bathroom that persisted throughout my stay. I felt my claims to the host were undermined in the chat by the assistant. They sent people to help with the problem but were unable to fix it. They finally sent a Plummer who arrived on my last day. The Plummer confirmed the smell and fixed the problem. My stay was very uncomfortable. I didn’t want to shower and kept my amenities outside I brushed my teeth in the kitchen. Not in the slightest what I paid for, made worse by the assistants continual belittling of the issue. Calling me “sensitive” and outlining just how many people stayed in the Airbnb before me without this issue. As if that solved anything.
2. Blatant negligence of anything pertaining to a refund of any kind. I feel very frustrated for the price.