Although I was unable to meet Patrizia during my stay, she first arranged to have one of her friends/other tenant in the apartment complex to meet me and let me into the building and show me around. This woman was very informative and helpful and answered all the questions that I had about the apartment. The apartment in general was beautiful and very clean. Patrizia had all the amenities that I needed: towels, toiletries, kitchen supplies etc. I would recommend this apartment to anyone who is looking for a cozy place to stay while in Milan. The terrace is definitely the best part about this apartment, you can go out there at night and hear the nightlife that lays beyond the building but once you are inside you cannot hear a peep. The location of the apartment is also great, you have a great area for day or night time activities: restaurants, shops and bars. The pictures provided were exactly like they were in reality! Thank you Patrizia!