The contact with annalisa was good, she gave all the check-in infos online, but in the three days we were there, we didn‘t saw her once. We asked her online, if it would be possible to bring another person for 2 Nights and she was really polite and told us, this is in our hand.
The room was okey, but not really clean (floor was dirty and in the drawer was garbage). We never saw any breakfast although it said, it would be inclouded.
The bathroom was clean, but there was only one toilet paper roll for 3 persons for 3 nights.
The last evening, annalisa has written if we could pay 100 Euros more for the 4th person. Because the fourth person was sleeping on her own mat on the dirty floor, and didn‘t used anything from the airbnb exept from a towel (and the other 3 persons paid 41 euros for a night, bed included, so the 4th person without bed or anything they used from the airbnb had to pay more) so we tried to talk about the price.
Annalisa told us on whatsapp if we wouldn‘t pay the 100 euros tonight, we could find another place to sleep (it was 11pm at this time) so we had to pay over paypal.
Now, 2 weeks after the stay, again she wants us to pay 100 euros on airbnb. The time in milano was nice, but these inconveniences were a pity.