I liked this apartment. The apartment itself was very clean, tidy and looked exactly as it was advertised. There was only one double bed and the size was just perfect for couple. Toiletries and towels were provided on arrival day. The bathroom area was huge. There was an tiny pantry with some bowls and cups, kettle and microwave oven.
Location wise, it was situated in a safe residential community where there were shops and restaurants along the same street. The location was very convenient with 8 mins walking distance to the nearest metro station (St. Ambrogios). It is only one stop to Cardona Station for Malpensa airport express train and a few stations to Milan central station (Duomo Station).
Though I never saw the host, she was extremely responsive to my emails and was able to reply with the same day or even within a few hours and sometime right away. The check-in instructions she gave out prior to arrival was very clear and easy to follow and the check-in process was smooth even I checked in at 11pm.
One issue I encountered was the drainage blockage issue in the bathroom. I emailed the host at 12am and she was able to get someone to come in the next morning to fix it. It was inconvenient but I was impressed by her quick responsiveness again. Carla was a helpful, nice and responsive host.
One thing to note was the pantry electricity supply was rather small so you couldn't use the kettle and another electrical appliance at the same time. Otherwise, simply cooking liked reheating food using the microwave oven or cooking a soup noodle were fine. Should never expect you could fry pan anything at the pantry.