Fabio was a great host, even before we arrived, he sent out indications on what to do in the city, etc. He responded to all my queries in a timely and flexible manner - details about the flat, change of number of guests, deciding on check in / out timing, etc.
He was very helpful and available throughout the whole trip making sure we were all doing great. He took the time to give us a little introduction about the city and the flat at the time of check in.
The flat was as described on the website (very lovely, and great building!), it is a very good area to be with, very close to Navigli, and walking distance from the rest of the interesting part of the city.
I highly recommend this flat for 8/9 people or so, in terms of price and service host-wise, it is a great deal!