Very good communication and comfortable lodgings. Mauro assisted our airport transfer need (reasonable for door-to-door service), and someone was waiting on our arrival to show us in. We have traveled enough to have reasonable expectations of an apartment in Europe, and we were delighted in the accommodation for our family needs. The kitchen is amazing! However, we used it little. While the Carrefour Express mini-grocery is close, there are also excellent restaurants within one to two blocks. A short walk takes you to many more, and though we came to find the metro convenient, it was no undue burden to walk all the way to the piazza duomo or the castle and its gardens. This will live in our memories as a great visit! Grazie mille!