I was in Milan for a full week to attend Milan Design Week and this was my first time using Airbnb. The experience was absolutely amazing!
First of all, the place is amazing! It looks just like the pictures, if you picture these grand palaces with a grand main floor (piano nobile), high ceiling, ornate detailing, parquet floors, you will not be disappointed. Then there is the terrace, I was too busy this time to actually enjoy it but wow, such a luxury in this location. Speaking of which, this place is as close to the center as you can get. 10 minutes walk to the Duomo, Corso Vittorio Emmanuelle II, etc. Yet it is tucked in this residential quiet street that is away from all the hustle. A perfect location!
Most importantly, Pier was an amazing host. We had some issues with the booking process and he was extremely patient, going out of his way to contact Airbnb, fix the issue and honor my requests. I had a very late arrival (2am) and an early departure (6:30am), but since Pier lives in the same building, he was extremely gracious to accommodate my schedule. He checked in to make sure i have everything i need. Since he lives in the building, we run into each other from time to time and he even took me into the bar/coffee shop downstairs to introduce me to the bartender.
It is an old Italian building so do expect a few things that may not work the way you are used to if you are coming from the US, but nothing intolerable.
All in all, an amazing experience, will highly recommend!