Claudio is a wonderful host. He gave helpful directions from Milano airport to the apartment in the days leading up to check in. He met us on the day and allowed us an early check in, providing fresh fruit, water, and food for breakfast for our stay. The apartment is just as shown, and is very comfortable with air conditioning in the height of summer. Communication was very easy with Claudio and he was very attentive to us providing a map of the area and suggestions for restaurants and museums. We will be booking again the next time we’re in Milan!