One of the worst Airbnb experience after 3yrs of weekly bookings. We were calling the phone number for an hour to arrangeour check-in before we were able to talk actually with someone from the company, and then we had another hour of negotiation regarding the time and the location of picking the keys.
At the end we checked in and the place was as per the pictures, but super dirty. The only clean thing was the bedsheets and towels. There was even a dead cockroach in the kitchen...