We are AVID Airbnbers -- staying in over a hundred Airbnbs across the globe and Nicoletta is one of our most favorite hosts. She picked us up from a late evening train and drove us to the apartment. She made sure the fridge had some basics for us so that we were starving or thirsty. You can tell that Nicoletta has a talent for hosting and hospitality. It's easy to see because she's so excited to help and make you as comfortable as possible. Her flat is impeccably designed and decorated. It's comfortable and clean, every little detail is well thought out. It's also RIGHT in the heart of everything and makes walking all over Milan so easy. We wish that all hosts and apartments were as wonderful as she is. Highest recommendation to all travelers!