A bad experience for my wife, our children and I. The location was good, the apartment had a nice design, but lacked warmth, apparently because it was never inhabited. The air conditioning was not installed or wasn't working, and the nights were very cold. When we contacted the hostess about our issue she tried to teach us how to use an AC, and when we told her that it just wasn't working she stopped answering. We left after two very cold nights, a day early. We didn't go to Milan to be cold or have to look for extra blankets, which we didn't have anyway! A shame to be treated that way.