Federica and her co-host Roberto were simply great.
Communication:
Right from the get go they were extremely quick at replying. Our request to stay was accepted almost instantly and they provided useful information before and throughout our stay. From taking care of the Italian authorities registration form to making sure we knew where to go, both in finding the Air BnB and where to find the apartment inside the building. Alongside replying either instantly or within a few minutes to messages during our stay. We had loads of questions to ask both before and during our stay and replies were again quick and very helpful going above and beyond by drawing out maps to certain stores and elongating our allotted time to store our bags so that we could explore the city the whole of Sunday (flights at 11pm)
Location:
It’s located in a nice area with lots of coffee shops, restaurants and supermarkets nearby with direct trams and buses to the metro stations and the centre of milan which only took around 15 mins. It was outside of the usual hustle and bustle of tourist areas providing an authentic experience whilst still being close enough to feel like you’re in Milan.
Apartment:
The apartment is located in a building which is accessed by both phone and keypad making the issue of losing keys impossible. A vintage, chiqué lift takes you up to your apartment and it’s almost studio like once you enter with all the necessities including a kitchen and utensils and a microwave-oven. The balcony, accessed by a big french window was my favourite part with a great view it was nice, even in the rain!
All in all it was a lovely stay.