Francesca was an excellent host, who was extremely helpful and clear to communicate with. Even though we arrived very late on the first night of our stay, she was proactive in helping us to find a solution to collect the keys. Moreover, she left an excellent selection of foods for breakfast for all four of us - a testament to her thoughtfulness. Her apartment is very well located - in the heart of the Navigli area - and is a lovely, light space, in an old apartment block full of character. Whilst it is on a bustling street, you cannot hear the noise from the apartment at all - it is perfectly soundproofed. I would not hesitate to recommend Francesca - a superb host.