Marco was a lifesaver! My train had arrived late into Milan and all of my electronics and portable batteries had run out of energy, after a long day of traveling. I ended up finding Marco's place the old fashioned way - with printed maps and asking locals for directions, and after waiting out in front of the gate for a few minutes, Marco was there! Keep in mind, we had no means of communication either. After showing me the unit, he was even kind enough to lend me his outlet charger. He mentioned that some people had told him that the unit itself was too small and complicated, but I disagree. Sure, it may be a bit tight, what what else do you expect for the price? It may take a bit of thinking and instruction to figure out certain aspects of the unit, but most people should get the hang of it relatively quickly. Overall, I very much enjoyed my stay with Marco.