the worst experience with Airbnb! first, the owner tried to make me pay for 3 people, while we were just in 2, when I refused, he threatened me with cancellation less than 24 hours before arrival! I came to Milan design week, so there were already no other accommodations...I have to stay and regret about it! I lost 1,5 hours trying to get inside, because I called "intA6" as he said, but no one open the door. I wrote him but he never answered. I'm also host and I think it's very bad if the host doesn't answer when you have problems. after the floor in flat was very dirty, the kitchen stove doesn't work properly, but the worst was absolutely zero of soundproofing and from 6 am every day workers came for reconstruction, creating so strong noise that it was impossible to sleep. But even people in other flats speak loud with their windows open, you can hear it.