A friend and I stayed at Franca's flat for three nights and were generally pleased with the experience. Leading up to the arrival, Franca was extremely helpful and friendly; she also promptly responded to all of our messages. We had read the previous reviews so expected the flat to be smaller than may have been advertised in the listing - it certainly was. While the flat can sleep two, it is really only appropriate for two people who are very comfortable with each other! We had to unfold the beds every night and then refold them up in the morning so that we could open the door to leave the flat. This didn't bother us too much, however, as we were somewhat prepared for the size and also the apartment was clean (apart from one towel that seemed to have cat hair on it), felt very safe and Franca was a responsible and friendly host. We never actually met her since upon arrival/departure she wasn't there but she had kindly arranged for a neighbor to be there when we arrived so there were no issues. As a further note - the bathroom is extremely small. It is very challenging to move inside it and the shower is very tight. Just be aware of this before coming. The neighborhood is really nice- it felt very safe and is reasonably well connected via tram. The nearest metro is about a 15 minute walk away but there are at least three different tram lines within 5 minutes walking distance. My friend and I were very happy with this experience. As long as you are prepared for a very small and cozy flat, then it is a lovely, well-located and reasonably priced accommodation. Thank you, Franca!