This is the first time that I've ever stayed with a company who is running an AirBnB, let alone a company in Italy.
Pro: The place was as advertised. It was very clean, well-maintained, and its location was AMAZING if you are leaving from/arriving to Milan by Cardona train station. The A/C was powerful, and the room was very cool and comfortable.
Cons: I absolutely hated the "fast check-in" process to gain our entry code, which required the use of our private emails and the sending of personal information via this email as well as the ItalianWay website! I understand identities need confirmed (sometimes through alternative platforms) for stays in Italy, however the forms were unclear, and the website didn't work very well and we spent nearly an hour frustrated trying to handle the check-in the morning we were also trying to manage other critical parts of our vacation. It was an incredible headache and did not feel trustworthy.
The company does not tell you that you can EASILY check-in in-person at the location until 6pm for a much easier in-person experience with an on-site concierge who is only there during working hours.
Other things of note:
Low ceilings may be difficult for tall people (5'9" entry door, 6'2" foot ceilings), and the design of the room may make it challenging for people who have mobility issues because of the big step-up to the beds. But generally VERY comfortable.
The stay is expensive, but it is extremely convenient (depending on your check-in experience) for a trip to the Triennale, Castle Sforza, Santa Maria delle Grazia, and the Cardona station. That is what you are overpaying for.