It is supposed to have 1GB of wifi per day and we were told we would also have some devices with more internet which worked between 00:00 - 08:00. Wifi worked for exactly 3 minutes (00:00 - 00:03) and those extra devices were nowhere to be found.
Although I asked 1 week and 2 days before check-in, when we arrived, we didn't know where to ring, how to get in, where to go... we just stood in front of the door waiting for a message with info. A friend of him received us. She was nice and explained us a couple of things. I asked for a City Plan and they had none. They had even information flyers about Venice and other villages on the table but nothing from Milan....
The bathroom door was broken, it did not close and remained open even when we went to the toilet, there was no way to close it. We were not advised about this. And it was very uncomfortable because we had to let each other know when we were in the bathroom minding our business, so the other one would not even walk by.
I am the one who chose this AirBnB and convinced my partner to stay here instead of in a hotel we had booked. It ended up being very embarrassing and disappointing. Location was great, though.