The host is super gentile and responsive.
I exchanged some messages regarding to the check in, out and during my stay.
I always had answers in 5-10 min. maximum.
The information to arrive and to check-in is super clear, with images and arrows, impossible to miss.
I was afraid the room was cold, because I came in winter.
But no, the room had electrical and water heating.
The water heating was enough, I didn't have to use the electrical heating.
The room is small but cosy, but it has everything I needed.
It has a small kitchen with silverware, plates, etc.
The room was clean and tidy.
The bed was warm and very comfortable.
The location is great, in the center of Navigli, with public transportation at 50 meters.
Good neighborhood, always felt safe and no noise at night.
Duraing my stay, I needed a kitchen utensil that was broken, and in the next day Agnese was kind enough to leave it in the door handle.
I would DEFINITELY book again with Agnese and advise everyone to also book :)