There are hotels that could learn about good hospitality from Vito. Thanks to him, we had a lovely stay. We arrived late in the city and didn't know exactly how to proceed, so he promptly helped us find our way. Also gave us very good tips to enjoy Milano at its fullest. About the apartment, it's very modern, clean and while small, it is very functional and well organized, so we don't feel sufocated at all. Also has amazing facilities, like a blackout curtain; a coffee machine and a washing machine. We felt very welcomed and will probably stay there if we ever go to Milan again.