We had a great stay and found the apartment to be clean, comfortable and warm. The owner was very good at communicating with us when we needed help with directions and it is close to Milan by tram which is great! Sofa beds were comfortable too and it is exactly like the photos you see. We did find the trains slightly noisy at night, but we had our earphones with us to block some of the noise so wasn't too much of a bother. We would highly recommend this flat.