This was my first time using Airbnb, and it was a great experience. The apartment was very nice, larger than I expected, and in a non-tourist neighborhood. There was a lot of storage in the bedroom to unpack my suitcase and hang up clothes, which I hadn't expected. But probably the best part of the stay was Vasco's assistance and kindness. My plane from the US was delayed and re-routed twice, and my arrival time changed several times throughout the day. Vasco was very accommodating with all the changes. After my arrival, he took me on a short tour of the neighborhood to show me restaurants and a grocery store. He was accessible via email during my stay and showed me the way to the metro to get to the train station for the next leg of my trip. He was an excellent host and sets the bar very high for other hosts.