The apartment was in a great location for my family of 4 adults, steps from the famous All’Antico Vinaio for the best focaccia sandwiches and of course the Duomo Cathedral. Caroline was understanding when we had an extra person join the trip, and provided a brand new bottle of shampoo when we asked. The instructions for check-in, wifi, identifying the keys, taking out the garbage, etc. were very thorough and easy to understand. The private hallway to the two suites was a safe place to leave our bags when we had to check out, but not head to the airport yet. I have already recommended the apartment to a friend visiting next year!