Parking here is a real issue. It is in the center of Milan a very busy City. We were told there was parking across the street which proved completely untrue. The trolley cars on rails around the apartment on two sides are seriously loud. We both had trouble sleeping and I am very hard to disturb while sleeping. They are very heavy, super loud and run all night long. The host for us was unreachable, phone not working, and the person she had to meet us was not there when he was supposed to be leaving us to circle the area for 30-40 minutes as there was not parking where the host had indicated, "across the street". While the apartment was nice the bed was not made with 2 sheets, only one and there were body hairs on the one sheet that was on the bed and the sheet was wrinkled as if someone had slept on it. Apparently all guests share the same comforter as a top sheet!!! We asked for some sheets but the host, who did not respond until the next day, only sent us a message about how sad it made her that we were unhappy about the sheets and to take a picture of the sheets. She NEVER did replace or help with the sheets, leaving us a dirty sleeping area for both nights. Really inexcusable! The apartment itself was clean and neat and would have made for a nice stay otherwise.