Roberto's apartment was clean and family friendly. It was full of unique art and books about the city of Milan and he was available whenever we needed. Communication was superb! My sisters, husband, and I all enjoyed our stay. I left a gift at the AirBnb and Roberto was helpful in making sure it was delivered to the appropriate person. If you're looking for a place to stay in Milan and want it to be easy, cute, and fun...then go with Roberto's place.