Flo is one of the best AirBnB host I have ever had. She is super helpful and responsive. We landed early and she had agreed to let us Check in Early, so we didn't have to tug our luggage around the city. She also helped arrange a taxi for us on our departure, needless to say - she was very helpful. From the first day of arrival she had provided clear and concise instructions which made us enjoy the city further. The location of the AirBnB is great, major transport links are all 2 minute walk away. Also, there are many restaurants and cafes at your doorstep so there are plenty of options for your lunch and dinner. The pictures accuratly reflect the place, and there are utensils there for your use. There are some travellers tips that I would recommend: first of all being, if you wish to do a shop, there is a CarreFour in the local station (Garibaldi FS). Secondly, for travel on the Metro, you can buy a day pass from the electronic booths at the Station, which covers zones 1-3. This covers the major attractions in Milan (don't buy any day passes online). For day trip to lake Como, there's direct train from Garibaldi station which is less crowded compared to Centrale.