Where to start? Hands down one of the worst experiences of my life in AirBNB.
1) the house is a small room in a walk-up apartment on the 5th floor of an apartment building.
2) the owner is one of the most unhelpful human beings I have ever come across. Despite being in constant touch ever since I landed in Milan, despite telling me to take my time to reach the place, I get a message saying that the apartment is on 5th floor...🤷🏼‍♂️...and her associate could not wait 3 more minutes for me to reach and FOR MY CONVENIENCE left the keys in a bar, which is just around 1km away from the place....I had to drag luggage in the rain all way to the bar and come back to the place and drag luggage up 5 floors...
3) despite my pleas for help, Sabrina was relentless and offered to refund $20 out of the $200+ she charged for the place.
I would never recommend this place to anyone who has luggage or have problems taking 5 floors of stairs or walking 1km to just pick up keys or have problems with a host who never bothers to leave clear instructions about how to enter place.....
All in all one of the least value for money properties in Milan.