From the moment we booked, Flora was extremely responsive and helpful. When we arrived we were greeted warmly. The apartment is a great space - modern, big and even has outdoor space access. The location is great - with shops and restaurants within a 5-10 minute walk. Flora, Guido and Joya (their dog) were welcoming, warm and always available to answer any questions. Milano is an amazing city and Flora’s place is an incredible place to make as a home base.