This is the perfect place for first-time visitors to Milan. You not only have access to the metro around the corner, but you are within walking distance or a short Uber ride from several of tourist attractions, including the Galleria Vittorio Emanuele II. Even though I didn't meet Giovanna in person, she was always attentive and quick to respond to my questions and or requests. I will be back in Milan next year for a conference and I would definitely stay here again.