I had a very good stay at this apartment. Vittorio was helpful and communications with him was good. Rocco the doorman is a great guy. He helped with the luggage, fixed the front door handle immediately on when I arrived when he saw that the screws were loose and was generally very helpful and friendly. The kitchen was well stocked and equipped. The apartment was clean and well lit, and heating was adequate in a relatively cold winter. There are printed instructions in both English and Italian which were clear and informative. I liked the location very much, as it is close to the city centre and also close to where my business meetings were. I would be happy to stay here again, and I would recommend it to anyone coming to Milan.