The place is located in a nice area, 3rd floor but with elevator; you have public transportation around the corner to go and see the centre and even the stadium; super easy access. Nice restaurants and coffee place walking distance. The only thing to consider is the sofa bed, it's not that confortable but ok if you stay just a couple of days like we did (3 persons)
I didn't meet Anna but she was always pending of the messages and very helpful. Milan is just a beautiful place. Thanks for everything.