Best experience with an Airbnb by far, communication is rapid, the whole apartment is spotless, and her tips about local places and travel are on point! She even knew the exact amount for taxi rides to places. My fiancee and I had a little trouble with the marriage process in Italy and Grazia was right there to help she made sure we had a place to stay, cannot say enough about her hospitality. The location of the apartment is almost perfect it's close to all of the big attractions in Milan, we walked just about everywhere, but there's bus and train stops close and taxis are always available. There's a market not even a block away and multiple cafes and restaurants. If I come back to Milan I will definitely look to stay here again.