Flavio was a fantastic host. On arrival in Milan, we found out that one of our bags was misplaced by the airline - they had no idea where it was. We provided the airline with Flavio's phone number since we had no other way for them to call us with updates. Flavio was more than happy to correspond with the airline and he kept us updated with messages via the Air BnB app. He even offered to wait at the apartment for the airport to deliver the baggage if we wanted to go explore the city (we declined, but it was really nice for him to offer). He went so far above and beyond what would be expected and we really appreciated it!!! Other than that, the place was spacious and beautiful, and well stocked. The neighborhood was great, there weren't many tourists around despite being very close to the city center, and we appreciated the local feel of the neighborhood. There are some great restaurants nearby, and two metro stations within a few minutes of walking which take you right to the city center. We would definitely stay here again. Thank you!!!