1. location
the location is amazing. only a few minutes from metro stations, Duomo and one of the main shopping areas. 10 mins walking from a grocery store. many restaurants around the place
2. communication
the co-host Johan was helpful and met us earlier than the check-in hour to let us in.
3. place
it has a washer, a/c which was so nice. the bed was bigger than we thought but it was an okay comfortable. we had neighbors who were a bit loud and you may hear noises (the windows are facing the inner courtyard so you won't hear much street noises). the shower booth was a bit small for me personally