The check in system is over complicated. They needed an exact time of arrival and when my SO was 10 minutes late they started calling me at work asking why are we late. Although he was actually there but didn’t see the person checking him in. Live check in wasn’t really pleasant either. They continued aggressively saying to not touch the thermostat even though the apartment is quite cold because of the stone cold floors. Upon arrival there was a very strong aerosol and cleaning product smell which is not only toxic but also I’m allergic to. When asked if there’s a device spraying the smell because it was so strong, they said it’s the smell of “cleanliness” and should dissolve. It didn’t. In 4 days. The wall at the top of the bed is dirty with splashes of who knows what’s and there were no covers for the duvets(!?).
Other than that the apartment is beautiful and the location is great!