This is an excellent choice for a trip to Milan. The location is perfect near the cool Navigli bars/restaurants but since it's on a side street and in a courtyard it's super quiet! The beds are comfortable and there were plenty of extra blankets and pillows. There was even a table/chair set for me to sit on the balcony each morning!! The team communicated constantly which was really helpful with multiple delayed flights.
Only issues I had is when I checked in, I was requested to go buy the appropriate trash bags for recycling/waste which I was not comfortable being asked to do for such a short stay. The team brought the correct ones first thing in the morning so I had what I needed. They were very responsive with any requests, which made me very happy.
The hair dryer cuts off after 3 minutes of use so it took a very long time to dry my hair - I'm sure they can replace it after this review.
And this is just a personal preference but a few basic amenities like coffee, olive oil, salt & pepper would have helped the kitchen be easier to feel at home. I bought them all but I believe their policy is throw anything left over away and I hate wasting products like that. I'll note, their listing doesn't say it includes these things, so it came as they listed.
Overall excellent stay and I would come again!