We stayed here for +2 weeks,
The apartment itself is super spacious and in a great neighborhood, but unfortunately our experience wasn’t great, there were things that made our experience less enjoyable.
One of the them and for us the most important one is the cleanliness, the apartment wasn’t clean in any way, when we arrived things seemed clean but once you stay the night and use the apartment its clear the space isn’t clean at all, on the first day; we found dirty dishes inside the dishwasher, the forks and spoons that were already in the cabinets (supposedly clean) had a smell and food stains in them, the toilet smelt VERY bad and we had to buy products and clean it ourselves (which is something I didn’t plan on doing on the 3rd day and during vacation) it smelt like it hadn’t been properly cleaned in months and it had pee stains on it. There was dust and hairs everywhere on the floor and dust on top of the furniture.
After a few days we had to get help from the host because we didn’t have hot running water, they were very helpful and sent someone.
On our last day we where packing and getting ready to check out, when the “cleaning” lady opened the door without knocking first and urged us to hurry because it was late, (which is understandable but it was definitely not the right attitude) when we left i made sure to thank her and apologize for the inconvenience and she responded by rolling her eyes at me.
For us this are things that shouldn’t happen and that if changed could totally change the customer’s experience.