Alberta is amazing. She is so welcoming, and especially as we had a very late flight which she was able to accommodate. She went above and beyond to make sure we arrived safely, and that we were comfortable throughout our entire stay. The apartment was clean, had effective air conditioning (great for escaping the Milan summer heat!) and a comfortable bed. She replied within minutes to any and all questions on Whatsapp. We will definitely be staying here again, thank you again Alberta!