Martina was unable to meet us but she made good arrangements for us to speak to her friend who spoke good English , and we were met by Bruno who was very helpful. The apartment is clean and well presented, just as you see in the photos. It is in an ideal location to discover the Naviglio district but so easy to explore the rest of Milan. We were so impressed with the transport system. Lovely coffee shop virtually next door, possibly best coffee we tasted and friendly staff, ideal for breakfast. Plenty of restaurants nearby. Our daughter did find the pull down bed quite hard but was ok for a short stay. Loved our time in Milan.