I'v been to Milan Many times and this is the first time I stayed in an apartment...even before my arrivel .r Giovanni was communicating with me to make sure everything is alright as per my arrivel he was there and actually he's office is next door ..now the the place is super clean and enough for small family everything you need is there hair dryer ,iron ,washing machine etc . The place is super secure so you know everything is fine and the place in middle of the shopping district and the oldest cafe in Milan is just steps from the door ....it was very good experience one of the best hosts and there's Adela always will help you while you there .