Pietro was nice and responsive the whole time. We checked in late and checked out early, both not an issue which was great. I had to change my itenerary due to flight changes and that wasn't an issue either. The heating was on and the apartment felt cosy and homey.
I accidentally left my camera battery and charger but we arranged them to be sent to my sister.
The only thing that could be seen as a negative is that the apartment is facing the street, which is alive and noisy. I love having noise while I sleep but worth mentioning just in case.