My experience was very, very good. Sabrina was on top of everything from the very beginning. She quickly connected me with Francesco who was able to not only check me in to the place at 1am, but was able to come and pick me up at the airport. The apartment itself is spotless, full of everything you need, in SHORT walking distance to the metro and to Duomo. The interior of the place is very trendy. Washer and Dryer in the unit, very spacious, very lively street with all kinds of food and bars near. Would recommend anyone reading this to book while they can. Very good listing!