Francesco was very quick to respond to any questions I had prior to my stay. When my friends and I arrived, he was waiting for us and gave us an in depth tour of the beautiful penthouse, equipped with everything we could need and more. He also gave us recommendations of how to get to the restaurant we had booked that evening. The penthouse was perfectly clean and absolutely beautiful, and very well located, with amazing views of the city. We would have loved to stay longer and will be sure to return there when we next go to Milan.