This apartment is SO beautiful, and it's in an awesome location. Bicocca is about 20 minutes from the center with the metro and it's very clean and safe. I wanted to be close to the university residences as we were moving in a new student. The balcony is fantastic, we spent most of our time in the apartment there! Also, one thing American travelers, in particular, will appreciate is that all the windows have screens! So you can leave the windows open at night without getting eaten alive by mosquitos. The apartment was VERY clean, there is also a washing machine and soap available, and plenty of extra towels. The bed is firm and the pullout sofa is comfortable. Carmen and her son were flexible with meeting up upon arrival and explained everything and also provided great tips for Milan. They also provided coffee, and even put some free beverages in the fridge for our arrival. I really couldn't have asked for a better situation. I will definitely stay here again when I'm visiting my student!