The location was great and easy to get to, but we had issues checking into the apartment. Martina did not meet us, but rather Bruno. He was nice, but wanted to charge us an extra 20 euros. He explained that it's 40/night for 1 person and 20/person after, which is what we paid. He stated that we did not reserve it for three, but even after showing him our AirBNB reservation, he kept asking. I do think that a language barrier was part of it, but we were very uncomfortable. He also asked for one of our passports to take a picture to send to the police, but as our information was already verified through AirBNB, we were also very uncomfortable with that. He eventually said it was okay and showed us around the apartment, which was accurate to the photos. We tried to call at night as we could not get the heaters to turn off, but got no answer from either number provided. Overall, the apartment met our needs, but the experience was definitely lacking.