A day or less before the check in, the hostess text us saying that the apartment has a water problem and we can’t stay in it.
And a few other reasons like being worried about the coved-19 and the fact that the surrounding area is not the best, so she offered another apartment which was only OK.
But the hostess herself was super nice, she waited for us by the building till we arrived, and she was a doctor so she told us if you felt anything and needed someone to check on you just call me, it was very nice of her! and every time we tried to contact her she would respond immediately.