Carlo welcomed us to the apartment and showed us where to park then helped us inside with our luggage. He showed us around the apartment which was charming, clean and well kept as well as being in a great part of Milan, close to restaurants, shopping areas etc. The kitchen included coffee, tea, snacks and a bottle of wine as well as chocolates and sweets. Would definitely stay here again - it was a lovely old world building - tram service right outside and a shot walk to the metro. carklo told us he lived in the flat below and that we could call him any time we needed anything. He was also there when we left, at 6:00 am, to help us with the luggage and find out way. A great host and a lovely apartment.