Rosangela was an excellent host, who although we never actually met, was always on hand and easy to communicate with. Nick the building manager ensures the flat and the building are always clean and well maintained. The location is fantastic as it is only 10-15 minute walk to the Duomo/Milan city centre and only a 5 minute walk to the Navigli with all their bars and restaurants. Although it is located on a busy street once inside it is peaceful and quiet. I would definitely recommend this apartment if you're staying in Milan!