It worked well for us. The door was not open when we checked in, and the neighbours did not open the door. Luckily people walk through the door often, so we got in after under 10 minutes. It was unfortunately very hot in Milano when we stayed there and the room had no aircondition. Luckily there is a fan there, although not too effective. Using a sofa as a bed worked, but it was not the most comfortable. The kitchen and bathroom was clean. There is also construnction work starting at 7AM which was unfortunate, but not controllable. Alessandra was very communicative and that’s a big plus!