We could not have had a better first experience in Milano than meeting Susanna outside her apartment. She is kind, has great energy and made us feel truly welcome. She had a whole bunch of brochures lined up in the apartment, and made sure to tell us that she could help us with anything; buying tickets, ordering taxi etc. The apartment definately lived up to its description, and has a lovely "homey" feel to it. The location is perfect, with walking distance to the amazing Duomo. We personally loved the fact that we could roll out the sofabed and watch movies "in bed". For those who appreciate nice bathrooms; this is the place to be! PS: Right across the street is a nice bar where you get little sandwiches when you order drinks! Hope to see you again Susanna!