this apartment is part of Heart of Milan, a corporate owner, there is no one on the premises and no consierge type service (that I know of). Pluses are cleanliness, excellent wifi connectivity,. very comfortable beds and fluffy pillows, nice toiletries, new appliances, elevator, good tv,, quiet, close to city center, though nearest metro is at the Duomo, easy to use clothes washer ( no dryer but there is a drying rack.) Negatives are no living room at all, just a loveseat in the kitchen so no space for gathering
comfortably, inches of counter space makes it hard to prepare meals. Beware of blue shower!! you access it through a hole in the wall, very weird. you have to crawl over a foot-wide sill which is dangerous when wet. once inside, it is a nice strong shower.Never seen anything like it and it not a good choice for anyone with mobility issues.We had a hot water issue but they fixed it right away. bedrooms are spacious with a nice view of the piazza. Supermarket right next door was convenient. I would stay again but I would grab the normal shower!