Cozy apartment that looks as beautiful as the photos. A great location with access to endless restaurants and a 30 min walk to the city centre.
However there were a few mishaps that have caused the poor rating:
1. We woke up the first morning to no running water of any kind. After hours they finally found out it was scheduled construction in the building. It lasted almost the entire day and CleanBnB refused to apologise nor give compensation of any kind.
2. The checkin process breached Airbnb policy as I was forced to use WattsApp to organise checkin against my wishes.
3. They provided dishwasher tablets but no liquid cleaner or towel to wash dishes by hand. We didn’t want to waste water on just a few dishes so they were very inconvenient to clean and dry by hand. No towel to dry hands in kitchen either.
4. Found hair on the walls of the shower.