Check-in was fraudulent: we were assigned to another apartment and were told we had to move next day - during a three days trip. WE did not accept this, we had a valid contract for another apartment.
When discussing, we were threatened "you don't want to cooperate" and "we will cancel the contract, you can go, we will pay you the money back". That is what you really want when you arrive after a long trip.
In the end, with the help of Airbnb, we found an agreement and moved the second day.
The apartment was very well located; kitchen equipment was poor: not even a coffee machine or a tea pot, bottle opener of such poor quality that it did not work etc. The rest was okay.
Will never again book with this agency.