Paolo is such a great host and he's always responds to all of my queries and made sure I have everything I need during my stay. Even though he could not greet me in person, he's always available via Whatsapp whenever I needed help. Mrs. Beatrice greeted me in his stead, and she cleans the room every 2 weeks, and brought all of the necessities such as tissues, laundry detergents, etc for the apartment (as it is included in the rental price) Now, for the apartment: It is quite spacious and clean - equipped with basic toiletries such as soaps and towels (exactly like it was stated in the listing). Although there was no AC, Mrs. Beatrice was gracious enough to bring in an electric fan. The apartment is quite cool without the AC due to the windy neighbourhood. Speaking of the neighbourhood, you can easily find tram/bus stations in short walking distance. There are several affordable cafes and diner nearby where you can have breakfast, lunch, aperitivo and dinner. Overall I've enjoyed my time here and I highly recommend this apartment.