Roberta's place was really clean and nice, as you can see in the pictures. Sheets and towels were clean, AC was working well. We didn't get to meet Roberta, Andrea was welcoming us and helped carry our bags to the apartment (its on the 3rd floor). They had some cold bottled water for us, which was really thoughtful. We arrived by car and street parking was really hard to find. After finding a spot Andrea informed us that we had to move our car (we arrived on a Saturday) the next day because there is a market on the street every Monday. My husband was driving around the blocks a few times when he finally found another parking spot in another street. So if you are travelling by car plan on fighting for parking spots. A couple other things to mention: there was no toilet paper in the apartment. I informed Andrea about it and we were hoping they would replace them but they did not during our stay. Also Im not sure what 'breakfast is provided' means exactly, since there was nothing we could have had for breakfast while we were staying there. The city center is about 30 mins by tram. There is a really good kebab/pizzeria place just around the corner, that we liked. Overall its an ok place to stay.