The apartment is a decent size and reasonably well equipped. The neighbourhood is quiet and a short walk from a nearby metro station and right on a bus route, so access to the centre is good. We did have issues with the air conditioning in that it didn’t work at all and we were not warned about this prior to our stay. We did receive a partial refund as compensation when it transpired it would not be fixed until after our stay. The check-in process also didn’t work. There is a telephone number to call to unlock the front gate and this didn’t work. Thankfully another resident came by and let us in the front gate, and once we were in there is a key to get you through the gate, so this wasn’t an issue again. Communication was mostly okay, but they do have multiple WhatsApp numbers to contact ‘for immediate response’ that I tried and there was no response. There was also some basic kitchen items missing: tea towns, dish washer tablets, tea spoons, surface cleaning wipes