This is not the apartment I stayed in. Roberto advised that it booked in the interim and offered me another one close by, which he said was comparable.

First the good -- Apartment was neat and clean. Fully usable kitchen should you care to do your own cooking (we only used to fix coffee and breakfast). Roberto was VERY responsive, even though we were confused how to get to the apartment, and was there to help us when we arrived.

Now the bad.... the apartment did not have the amenities described in the listing for the original apartment. Apartment had no TV, only one room with A/C, no lift, no shampoo and no breakfast (as the original listing did). I suspect I paid more for this unit than I would've if I had reserved it initially. I would recommend thinking hard if you're offered a different apartment.

Overall it was more than adequate for the day we spent in Milan, but disappointed in amenities.