The reason of the lower rating is that nowhere was it mentioned, until checkin time, that to reach the unit, you need to open 6 different locked doors/gates to actually reach the unit. You have to go through the same to leave the unit: Aka use the one set of keys provided to open/lock every gate/door to leave the apartment/building. We were provided one set of keys at checkin, and were not aware ahead of time that this was required. I was there on work assignment, and that meant that I had to wake my husband up at 5 am the first day to have him accompany me and open/lock all doors to enable me to leave the building. Huge inconvenience. Texted the host to ask her for a second set of keys and did not receive a text response about my key request until the next day where another set of keys was offered but at that point we had booked another place. Paid for multiple nights, checked out after one and had to stay at another AirBnB. Allocate 10 extra mins yo your commute if you stay there.