Omg I don’t know where to start... Pamela was the perfect host. From the moment I booked and beyond. Pamela was organized, informative, and personal. She gave us step by step directions on how to check in and what to do to get into the apartment. Whenever I had a question she immediately responded, what ever we needed she was there. She had a cute welcoming station setup for us. Everything we needed was inside the apartment. The area was nice and we felt safe. The train was a block and a half away. Our stay in Milan was perfect thanks to Pamela. Also the WiFi was faster than my WiFi back home in The states. Thank you Pamela for being the best! We will definitely see you next season!