Clean apartment but the walls are scuffed which gives it a very worn feel. Prior to arriving, Anna was very responsive and helpful with all questions - during the stay she was also easy to reach.
The apartment is smaller than the photos, and we felt there was limited floor space. A cot and a highchair were provided, which was fantastic, but given the limited floor space, it was difficult to find space for the cot.
The apartment is in a great location, walking distance from the Duomo down a side street, close to restaurants and sights.
Unfortunately, one of the residents above us played loud music from early morning to late evening. This in turn kept our baby awake which was difficult, we did mention it to the man who sat at the front desk but he was very dismissive and rude so we felt we had no help. It is good value for an apartment in a good location, but it is is small and sadly loud.