Luca has got it together! My experience with Luca from the near immediate email response all through checkout time was exceptional. I booked Luca in a harried last minute decision to visit Milan. To my relief, he responded and accepted my request within 20 minutes!!! I was thrilled to be able to move forward w my plans to visit Milan.
Luca was extremely flexible w my checkin and went to great care to insure I could easily checkin. Once I arrived, he was very warm and friendly. I was immediately at ease. His home is stylish, clean, and organized. When I arrived, everything I needed was already laid out for me. He even had a large amount of printed info for me regarding events in Milan. I was touched when Luca INSISTED on going out to get breakfast for me in the morning!!! Which he did!!! Every aspect of my stay with Luca was warm, friendly, and very professional!!!! He could teach the St Regis a few pointers!!!! Highly recommended!!!!!