Barbara has been great from the beginning: I sent her a message late at night to book the apartment and she replied immediately. Arrange meeting time for the check-in was very easy and she gave me detailed instructions on how to reach the apartment.
The apartment is located in a very lovely area of Milan, you can reach it from Milano Centrale by tram n.5, it takes less than 20 minutes and the stop is right where the apartment is. The building is very pretty and there is a little supermarket next door. I stayed there with a friend and two kids and they loved to play in the park in the square where the apartment is located, so I recommend this if you have kids. The apartment is pretty big, the kitchen is very comfortable and it has all you need if you are not planning to eat out. The bathroom is great and Barbara gave us plenty of towels, we also found shampoo, shower gel, soap, sanitizer. Everything was extremely clean, the living room is pretty big and has a very comfortable couch. Barbara was very helpful and she also gave us suggestions on where to eat in the area. I will definitely go back next time I'll be in Milano.