Having never been to Milan, I was admittedly a little nervous and didn't know what to expect. When i arrived however, the flat was clean, cozy, and only 1 minute walk from the Prada foundation. I did not meet Claudia personally because she was away but she was very helpful and very fast at answering questions I had via email and text. This place was a delightful home away from home and Claudia was the best host i could have asked for. Recommend.