This apartment is steps from the Duomo, shopping and restaurants! The train isn't too far either. The neighborhood is fairly quite and cute with restaurants right downstairs! Outside of the building is well maintained and the hallway is open air/outdoor (which is nice). This is the first apartment while visiting Italy, that the doors were not challenging to unlock! ha! (sounds funny but if you have traveled throughout Italy or Europe, you may understand what I mean)
The space is perfect for a couple. Plenty of natural light, air conditioner worked great and it came equipped with a lot of mirrors and closet space. This apartment is great to stay both short and long term. Its pretty inside, not cluttered and the furniture does the job. The bed is a full size mattress, not even a Queen, very small unless you stay alone. HOWEVER, the shower fills up with water and wont go down for a long while. My husband had to wait 20 minutes before he could take shower after I was done. If you close the door to the bathroom, it smells like sewer.
The Kitchen is nice and set up well. The refrigerator is full size with a big freezer but there are not enough glasses and only 1 wine glass, it's stocked with a few OLD condiments that I didnt dare use. I'm not sure if the dishwasher or washing machines worked since we did not use them. There is no dryer but they have a rack for you to put your clothes on.
Reason I did not give this place 5 stars is for the following reasons:
The first day we showered the shower was clogged and filled up with water. Being that its a shower and not a tub, I had to keep shutting off the water and wait 5 min for just a tiny bit of the water to go down before I could continue. I had to do this several times, more than 6 times!! After walking in the hot sun plus dragging heavy bags and traveling on the training....this was NOT the relaxing shower I expected to take! What irritated me more was the response we received after we communicated the issue to the agent. We were told that they have no idea what to do about it and that was it. Sorry, but that is NOT an acceptable response.
Another reason I didnt give this place 5 stars is that we asked if could check out 1 hr later (at Noon instead of 11am because we were heading to the airport to go back home and our flight was at 4pm). We sent a message the evening before we departed and we didn't receive a response back that evening. We texted the contact person again in the morning.....and AGAIN, no response. Finally we called and still NO response. The agent didnt call us back, instead sent a text minutes later to then decline our request. We needed to make taxi arrangements to the airport so this lack of communication was not ok. We were not asking to stay longer in the apartment to site see (especially after being in Italy for a month); we just didn't feel like being in the airport longer than necessary.
The other reasons I didn't give this place 5 stars is because they didn't have a coffee machine except a VERY OLD espresso machine that we couldn't open for the life of us! It was glued shut with grime.
Last but not least, WIFI didn't work and the floors were filthy -our feet turned black after walking 2 min on it.
Other than the reasons why I stated above (for me not giving this place 5 stars) it was a nice apartment with beautiful tiles and plenty of window -we really liked this place! Location was fantastic! Would definitely stay again if the shower was fixed.