We had a nice stay in the flat, but there were some problems which were simply unnecessary. There was only one large towel, there was still rubbish in the stand for the toilet paper, there was not enough toilet paper, it was difficult to get in, Fatima was not available at all as soon as we had arrived and only replies in Italian, the keys didnt work (but were replaced by a lady who was probably working in the building), it was very unpersonal and we couldn't leave our lauggage anywhere after the check out. These are all small things, but you should be aware of them.
All in all, it's a nice apartment and very well located. We would probably go there again, but Fatima should work on those smaller issues.