Fantastic experience from the moment I got there. Sergio, Alice's dad was fantastic with greeting me and providing me with advice and ideas. Paula, Alice's mum was equally helpful as well. I had an incident where I needed to go to hospital and both Paula and Sergio attended with me and waiting for me to be discharged. Alice was also waiting late up for me back at the house to hear if i was ok. The whole family was kind, caring and I couldn't ask for a better experience with them. Would recommend 10/10