Snezana is an amazing host! My flight was terribly delayed (got pushed from 5 PM till 11 PM arrival) but Snezana was extremely understanding, a lot of airbnb hosts would charge a 50-100 euro late check in fee but Snezana was extremely kinda, understanding and she and her daughter were outside the apartment waiting for me when I arrived which such a positive attitude. As someone that works remotely and spending 4-5 months of the year living in airbnb this goes miles. Furthermore - the apartment was amazing 10/10; perfect location (10 min from the Duomo), AC was awesome (trust me - much needed during a summer in Milan), and the apartment was great and the bed was super comfy! The apartment has a chic vibe and I genuinely enjoyed hanging out there. Everytime I had a question Snezana was super responsive, despite the time of night. Thanks again for an amazing stay! I'll be back