This apartment was awesome. It's in a great location with an easy walk to the Duomo and other great locations. The apartment was safe and clean and the process was very easy. They had everything we needed, like shampoo, extra pillows, wine glasses, internet, extra towels, etc.
The only thing I would make potential renters aware of is they require uploaded covid tests to confirm check-in and check-in is late afternoon, so you need to find a local place to store luggage (which there are all over) until you can get in. We arrived at 10 am and could not get in till 3, so you just have to plan around it. Otherwise, we loved every minute of our stay!