Never left a bad review but this was atrocious
If you want to experience how is it like to live in Ukraine nowadays this is the perfect place. No heat for 8hs a day, no more than 66/19 degrees and the warmest day was below freezing at night and mid 40s /below 9 degrees during the day.
No normal check in, one must go to the central station to pick up the key The host is a company with 500+ properties, so imagine the level of personal touch, and they refused to give instructions how to adjust the thermostat (I figured on line
after 2 days). No insulation (you can hear the neighbors and they can hear you)
Zero amenities (not even laundry detergent- but they tell you the amenities are there). First floor so you have to keep the lights on at all times.
Neighbors showed up twice once in the middle of the night.
The only reason I had to stay is that Milan had a covid wave and other locations were even worse and i got sick (bronchitis due to the lack of heat) . Plus they refused to engage when I complained