The room was very nice and the kitchen was set up with nice little treats and bottled water. The bed was very comfortable and the room was quiet. I don't believe the host lives in the apartment, but she was there to greet me when I checked in. There is someone living in the apartment who is very nice and accommodating. The check in/out process was very easy and the apartment is right on the corner for bus 84, which will take you to the Duomo. There are lots of restaurants and shops nearby and the area feels very safe. I would recommend Angela's place if you're visiting Milan, or even for longterm stays.