Walburga was very responsive after several travel hick-ups (delayed flights / cancelled hotel rooms) - including having her friend's concierge look after the keys out of check-in times. The place is in a perfect location (especially as there is the metro very close, a supermarket round the corner, a dry-cleaners two doors down and Bar Basso a 7minute walk away!). It smelt of cigarettes a little but we opened the terrace doors. The house cleaner came in to water the plants while we were there (even though it had rained) which was out the ordinary and not agreed on - she was a nice lady but very strange to have her there while we were getting ready and to have been in while we weren't there.