Eli was a very kind host. I came to the flat very late due to bus trouble, but Eli was very supportive and friendly when she came with her crew (two extremely helpful and affable kids named Isabella and Rosanna, and an adorable dog named Khaleesi). They could tell I was tired from traveling, so they very quickly and efficiently (but in a super friendly and welcoming way) showed me where everything was and how everything worked, and even laid out the bed for me! They knew I like to eat and had some cool restaurant recommendations in the area. The flat itself was very clean and comfortable; the memory foam mattress was JUST what I had needed that day. All in all a very nice experience.