It was easy to have the first appointment to have the keys and also at the end of our 5days in this flat. Situated in a good place (10min by walk to the tube station : Porta Romana, at 3stop to Duomo), easy to connect with the malpensa express to join our flight. Not noisy, with all stuff you need (washing machine, air conditioning, hair dryer, all stuff to cook in the kitchen. Towels,...) also with a witless 4G stick to connect my iPad, iPhone and MacBook in the same time with good speed that you can bright with you outside for free! You just need to prepare your body for going on the 5th floor without lift. But for the price you have a good location, good stuff on the flat, supermarket 2ninutes by walk, people speak fluent English, free wifi everywhere, easy to have your appointment for the entrance and at the end. If I came back in Milano I will enjoy to book again this one for sure.