If I could give Anna 6 starts, I would!
First of all, she was incredibly kind, very attentionate, flexible. We arrived late but that never seemed to be a problem: she welcomed us warmly anyways, with great instructions to find the place and even greeted us with a bowl of pastas! Even though the place has no kitchen, this is no problem: first, food in Milan is everywhere and delicious. Second, the hosts left all sorts of things to eat and drink in the room. The room, overall, is very comfortable: you will certainly feel at ease (and like home!)
Anna: thanks for everything. You made our stay in Milan even better than expected!