This is one of my most positive reviews in the last couple of years, mainly because it was a true Airbnb experience (the way Airbnb started with the host living in the same property and getting to know the city with their help) - even though I didn't speak much Italian, we managed fine to communicate with Ginevra's parents and grandmother who were there to greet me and the best thing was indeed her grandmother - i felt like i was visiting my own grandmother, that's how warm and kind she was!