Emiliano could definitely improve on the before trip online communication. I waited for more than 3 weeks for his reply on cost for 2 extra guests before I reminded him again. By then it was too late to look for other accommodation options.
The shower in the apartment ran from hot to cold in cycles. Even though Emiliano was kind enough to send his mother over to inspect, the same problem persisted throughout my stay. if it was a systemic issue it should be highlighted when I checked in. Same with the right way to lock the front door securely. Never assumed foreign visitors to have the same local knowledge as the host.
The paper towel in the kitchen was down to 1 sheet when I checked in. Also no basic essentials like a toaster or microwave.
Only 1 pillow was provided for my 2 extra guests. Bed linens did not even fit the sofa bed. I had gladly paid for the extra cost but I also expected the host to make appropriate arrangements.
Ultimately the bnb experience lies in the details and paying attention to them would make the guests' stay more enjoyable.