From the time of booking to the end of our stay, Stefano was extremely responsive and helpful with everything! The property looks just as it does in all of the photos, very clean and well decorated. He left enough towels for each guest and made up the beds accordingly. The location was a perfectly timed walk to the Duomo and city center (15 minutes), yet private enough to feel like you were really living as a local. The way his loft was tucked around the back provided and extra sense of security as well. The kitchen is fully stocked and he even had a Chromecast connected to the TV to play whatever we wanted from our computers at night. We loved everything about it, from start to finish!