Leyla was extremely nice and accommodating! First of all, the location is insane. We stayed for a week and were located directly in the center of the city, two blocks from the Duomo. It's located right off of a very busy shopping avenue and right next to all of the train stations. Everything in the apartment was great and it was very clean and sunny! Also, it is very safe! The building is gorgeous and extremely modern, and there is a supermarket, pharmacy and cafe right downstairs. The only downside I can think of was the bed was very hard and springy, but Leyla has a ton of towels and sheets you can layer the mattress with. The apartment is so gorgeous and the balcony is amazing to wake up to and listen to the bells from two blocks away!