Carlo Alberto was very responsive to messages and bid us goodbye upon check out. Katarina, his daughter welcomed us and showed us the flat. The place was cute and clean. Great views all around. It's a little bit tricky to get up to the loft but manageable. We requested for an earlier check in a month before arrival but Carlo Alberto could not accommodate us. On the day of our arrival, I messaged him again and said that it was possible. Too bad the response was a little too late given that we were on the other side of the city already. Suggest to message them a day ahead. Also upon arrival, we also couldn't get inside the building since the bell wasn't working properly. Other than these slight hick ups, the place is wonderful and I would stay here again.