My friend and I went to Milan for 4 days. Cristiana was out of town when we arrived, but she left handwritten notes in the apartment with useful information (WiFi password, places to eat and visit,...). There were some drinks and snacks in the kitchen, which was a very thoughtful gesture. The apartment was clean, modern and spacious, with enough towels, clothes hangers and toiletries to make us comfortable. There were 2 air conditioners (although the one in the living room didn't work very well) and some fans to keep us relatively cool when it was 38°C outside. It's located in a quiet neighborhood, within walking distance of the Duomo and many nice places to eat (we only took the metro twice during our stay). We were very happy we chose this apartment, and Cristiana was nice enough to let us store our luggage there until we left for the airport in the afternoon. All in all, a great stay and value for money!