Michela's very helpful; she sent me an easy-to-read map that guided me to her lovely place before I set off to Italy. It is not too far from the train station (Centrale) She was already waiting in the lobby for me when I arrived. The booklets she prepared with recommendations on where to eat and where to find supermarkets, ATMs amongst other things were very helpful.

Her place has everything we needed--coffee maker, kettle, hairdryer, iron and ironing board (it's Milan afterall), a computer, TV, DVDs.... and the window looked out onto a nice courtyard. My husband made use of the gym equipments too. You do have to bring your own soap and shampoo as with most airbnb places.

On the first day, we found that people banging closed the front gate annoying but the next day, we saw a guy fixing it and we didn't hear the loud banging anymore--a very efficient place.