I was met by Fabio's wife at the front of the building - and she was very pleasant. I was delighted to see here because the directions to the apartment were not complete. The space was exactly as posted and there were lots of snacks and other goodies for munching. I asked about a washing machine - and - yes they had one (although it had never been used). I was trusted with reading the manual and using it for the first time. Fortunately (for all of us), the machine was fine. Please note - there is a washing machine - but no dryer! For guests planning to "eat in" - bring salt and pepper (and other spices) as they are not available. Also - the location for the garbage bin? Behind the parking lot! You need a key to exit the building to get to the street. I thought I was going to wait for a resident to open the gate until I realized that a key was necessary. About a 10 minute walk to the Metro (interesting street with commercial, residential and dining options). Buy a Metro pass if planning to spend a few days in Milan. If you go to the Firenze - note that the Metro pass needs to be supplemented with another fee.