Hans the caretaker was so very helpful at check-in. He took care of anything we needed straight away. He gave us a list of things to in the daytime and in the nighttime while we were in Milan. He also, gave us a list of food places to eat and have desserts. Which we definitely used. He also, help with how to take the Italo train system for us to. Get to Rome. He made our stay in Italy quite smooth and delightful. I 💯 % recommend Cristiano’s place in Milan.