Carlo was excellent as he was there when I got there to check in, graciously invited me to his own home for a late lunch, the room was clean, the view was INCREDIBLE, and he took care of the small things (Wine glasses, toilet paper, towels, WiFi, water in the fridge, and he was very friendly even taking the time to speak to me in English. I just hope I was an equally appealing guest so I can go back again.