I have booked 2 stays at this apartment. Two days after reservation our host Renato informed us that he can not be at the apartment at our second time of arrival and asked me to cancel the reservation. When I kindly reminded Renato that in this case AirBnb instruction is that host must cancel reservation Renato started arguing with me saying that "after 21.00 you do not enter the house". Finaly upon contacting AirBnb Renato canceled this second reservation. I must admit that so far this is the worst host behavior I have experienced so far with AirBnb.