This is a clean, well decorated, nicely furnished, and comfortable apartment. Our host met us outside to give us the keys, a tour of the apartment, and make sure we had everything we needed. They were available for issues during our stay or travel tips and recommendations. The apartment itself is beautiful with the stone walls and tasteful decorations. The location also couldn't be better, in the heart of Citta Alta and next door to the funicular. I would not recommend this apartment to those with mobility concerns, as it requires navigating a somewhat tight stairwell and some occasional stooping to prevent hitting your head on the stone walls. Otherwise this place is great for couples looking to explore Bergamo.