Everything was perfect about the apartment. Rachel helped us with with a quick response to every question we had. She was very welcoming, and left us coffee and some sweets for breakfast.
The apartment is really nice, with a big comfy bed and a kitchen with everything you need (except a microwave but you can heat thing on the oven or the stove).
The location is really good, near some restaurants, bakeries and a supermarket that opens till 22:00. Also the city centre (citta alta) is about 20 minutes away walking or you can take a bus that stops near the apartment.