Starting with the positives, the flat is beautifully decorated and in a great location - a lovely walk to the old town and not far from the train station. It's clean, there's plenty of space, and all the amenities work. The only issue with the space itself was that the bed was quite uncomfortable. The value for money is great though and just based off the space itself, the place could easily have got four to five stars.

However, unfortunately the check in was a nightmare. We were stuck outside unable to get in for about an hour due to the intercom not working. The other couple who were staying in the apartment told us that this had been an issue since the night prior and they were only able to get in by waiting for someone else who lived in the building to come in and open the door. The host asked us to buzz the other residents, most of whom were rude to us and refused to let us in, leaving us stranded with our luggage outside in the heat for too long. Throughout this time there was very poor communication from the host and no indication of when the problem would be resolved. Obviously this hindered the day of everyone who was staying at the apartment as nobody really wanted to leave in fear of not being able to return.
Thankfully, the intercom was fixed during our stay and we were able to enter easy by the end, but you could very easily get into the building as there was no code to the building door and there was only one key to the individual flat which had to be shared due to the apartment being shared and had to be left outside and quite easily findable. This didn't leave us feeling too safe.
Overall, the place is great but the communication was sub-standard.