Eleonora is a fantastic host. The bus from Malpensa dropped us off in Bergamo and she picked us up and helped coordinate with an Uber driver as we are a large group and could not fit on one car. The apartment was everything we hoped for and was very comfortable for 11 people (4 adults/7 children). Such a great location, easy walk to downtown or even La Citta Alta. I can highly recommend. Cheers for Eleonora!