Claudia is a great host, really warm and helpful. She made us cappuccinos every morning for breakfast. The place is a hotel (not an apartment, so there’s no kitchen) and the room is spacious and clean. Everything is modern and the AC works. There’s a short walk to both the train station and the Citta Alta (high city, historical city). It’s just outside of the downtown city center. We would recommend this to anyone visiting Bergamo!