Valentina is one of the best hosts. My wife and I stayed in her property for an extended period of time. She brought us clean sheets, pillow cases, a duvet cover, body towels, hand towels, a bathroom mat, and a kitchen towel on a weekly basis. She is very communicative and helpful. I have interacted with her in Italian, but her English is great! The apartment is a cozy, one bedroom spot with good size couch (sofa bed), tv, and fully equipped kitchen. It is a 3 minute walk from the Tram, which is 3 stops (6 minutes) away from the Bergamo train station and downtown. There is plenty of free parking in the vicinity (covered, too), though sometimes you have to look in more than one location. It's conveniently located next to a large supermarket (Esselunga) and a pharmacy. There are plenty of great locations to eat (I recommend Vecchio Forno, which is about a mile and a half down the street) in the area as well. Can't recommend her place enough. Great experience for us!