Micaela is very welcoming and more than happy to help with any questions and is able to offer good suggestions for trips. The location is great for getting around Bergamo and exploring further afield. We found the local buses easy to use and frequent; trains to Milan and Brescia again frequent and cheap; we also hired a car for a few days and parked outside the flat - although not quite legal according to Micaela - it didn't present a problem. Plenty of places close at hand for breakfast and evening meal, or small shops to buy fresh produce. The Citte Alta is truly beautiful and within walking distance - again with plenty of places to eat. But do get on a train and go and see Brescia - some of the best Roman ruins we've seen.