Mario was very easy to get hold of prior to our visit, and was very welcoming upon our arrival. He showed us everything and answered any questions we had. The apartment was in a fantastic location, just 5 minutes from the train station, and 5 minutes from the centre of città bassa. The apartment itself was lovely and warm, and perfectly clean. Our room had a lovely balcony too, which we would have made more use of if the weather was a bit less chilly! We had shared use of the bathroom with other guests, and the bathroom was also cleaned to a very high standard. All in all, our stay here was a wonderful experience - we just wish we could have stayed longer than just one night! Thank you Mario, we'd love to stay here again on our next visit to Bergamo!