Paola is a lovely host - really helpful, and as she lives in the same building is close by to help.
The apartment is lovely, and has all you need for a short or long stay (I stayed for a week, so pretty much treated it like ‘home’ and found everything I needed.
The one drawback that I had was that I feel the cold, and was unable to turn the heating on. I texted Paola, who explained that the heating is communal through the apartment building and had not yet been turned on. Obviously at other times of the year this would not be a problem, but I occasionally went out of the apartment just to get warm again as it was hotter under the sun than it was inside the apartment!
Luckily, Paola was very understanding and on the second day brought me an electric heater, which saved the day!! Whilst I admit I do feel the cold more than most, one of the main issues is that there is a broken window in the bathroom (which, looking back at the reviews on air Bnb, has been broken at least since March) which is letting in a draught. I kept the bathroom door shut to try and minimise the effect on the rest of he apartment...
Heating issue aside, the apartment is lovely, and in a great location for Bergamo. You can walk to and from the station easily, and are in the main town in 5-10mins. I walked up to Bergamo Alta (about 40mins?) twice which was lovely, but there is also a funiculare train and many busses so you’re really well connected. There is a huge supermarket really close by, plus a lovely fruit and veg shop just over the main road.
Paola is a lovely host, and I hope to stay here again should I return to bergamo!