Our hosts communicated very well, we were greeted at the door and helped in the pouring rain. Our host was nearby and helpful, not intrusive at all. The unit was as described and clean, comfortable and warm. We loved our stay by Lake Iseo, the area of the lake and mountains is stunning, vibrant and close by. Parking not a problem with ample very near, traffic however can be really busy in the region. I recommend this host and unit highly. The garden was a beautiful extra.