A nice room that is clean and modern with handy shared areas including a kitchen for those that want to cook or make a drink.
Marta was great at communication from the moment we booked the room and she met us when checking in. She also recommended some places to eat and how to get there.
While the place is conveniently located near the station, we found it to be too far from the Old Town, which is a much nicer part of Bergamo. It was also too noisy. We did expect some noise but not to the level where our sleep was disrupted throughout the night. So ear plugs highly recommended!