Lovely apartment in a great location between the old and the new town, 7 or 8 minute walk to the new town and less then 20 minutes walk to the railway station. Lots of bars and restaurants and the main shopping centre are all within walking distance.
Although Giorgio was not there at the time of my visit, communication was great. I was also able to check in early and leave my suitcase there on my final day. Would definitely recommend Casa Carolina if you’re staying in Bergamo.