The apartment looks exactly as on pictures. It's super clean. Bed is very comfortable and we slept very well. There is one of the busiest streets beneath the window but when you close the blinds you can't hear or see anything so you sleep very well. My daughter slept until 9 am and that never happens.
However the apartment was cold to spend the time in. It was ok for sleeping but even with a heating turned on at max I did not feel comfortable in cold days in January.
This can be a personal feeling.
But the communication with a host is most certainly not. I was keeping Martina posted about our itinerary because our flight was late and we had a late check in. We arrived at 11 pm on a rainy night. She came after us, even tough she knew the exact time we departed the airport. She parked the car and passed by us. Then she came
without greeting us.
" Hi, my name is Martina, are your tired? How is your 20 months old daughter?"
Nothing.
My husband is a superhost, Martina is not one.