We stayed at Anna’s home for 1 night on 16th August. The communication from Roberto was excellent, through WhatsApp. He connected with us a few days before we arrived, and we agreed our meet up and he answered all questions that I had. We sent him a message 30 minutes before we were due to arrive and he was waiting for us on arrival. He showed us everything we needed to know about the flat and gave us lots of really useful tips for places to eat. The apartment was really large and spacious. We are a family of 5 and there was loads of room, with 3 double beds and 2 singles, plus 2 bathrooms (really good when there’s 5 of you!). Everything was lovely and clean and I actually wished we had booked for another night. The flat is near the centre, we had a car and parked near the funicular to go up into the old town which is lovely. There’s a really amazing church in the centre of the old town which is a must to be seen. The painted ceiling is superb and a real gem. In all I loved Bergamo, loved Anna’s place and Roberto made for an excellent stay.