Laura and Paolo took great care of us during our stay in Bergamo. Being their guest is like visiting a family you didn't know you had. You can spend hours talking to them, learning many interesting things about the local culture and customs.
They're also great aid in planning trips around the region. Paolo is a walking repository of knowledge about the region and local attractions.
Communication is exceptional, we could always ask for help and Laura i Paolo was always there for us, even during a business meeting :)