The host was very welcoming and kind. She waited for us to give us the keys and also helped us with some directions to arrive at the place. The apartment has 4 rooms, 2 bathrooms, a living room, kitchen and some balconies (some of the rooms and living room). All the rooms have air conditioners and are very tidy and cozy. The kitchen is well equipped. There is a washing machine in one of the bathrooms that the guests can use. There is a hairdryer, soap, and towels available. The apartment is located in a nice area, 10 min by bus to the city center. It is very close to a bus stop and few minutes away from a big supermarket (Conad). Sara, the host is a very nice and friendly person. She gave us some tips about what to do in Bergamo and other places around. I definitely recommend her apartment if you wish to have a pleasant stay in Bergamo!