Close to the train station and approximately 1km from the bottom of the stairs leading up to Citta Alta, the apartment is a great base to explore Bergamo’s upper and lower city. Close to lots of shops, restaurants and grocery stores, you are within minutes of everything you need. Silvia is certainly a welcoming host upon arrival. The rooms are big and everything was super clean when we arrived.
We stayed for a couple of nights in early June’s heatwave and quickly figured out that the AC did not work. We notified the host, to no avail, and ended up trying to sleep through the heat with open windows to the sound of motorbikes revving their engines at the streetlight below, while being bitten multiple times by mosquitoes. While the ad also lists everything you need to cook, I would also advise against renting this place if you plan to use the kitchen. We found out upon our arrival that the freezer and oven didn’t work, that the fridge was barely colder than the ambiant temperature, and that there were only 4 forks for the 5 of us.
We reached out to the host 3 times during our stay to share our concerns, with no results. When we requested a partial refund, our request was flatly turned down denying any issues with the way the apartment was listed vs what we actually found upon our arrival. Ultimately, I had to ask Airbnb’s involvement in the matter to receive some compensation.
This is definitely a place which has the potential to be a 5-star location, provided some minor improvements are made. Unfortunately, it didn’t turn out that way when we stayed.