We stayed in Elena's apartment from April 26 - 29. It is exactly what it is in the pictures. Clean and with ample space for a family of 4 with comfy beds and a remarkable view of Citta Alta from the terrace. Elena is a terrific host, the best we've encountered on Airbnb by far. She patiently gave us instructions on how to work things in the apartment and answered our questions about the attractions, transportation, etc. The washing machine worked but the dryer didn't and so Elena went out of her way to pick up our wet clothes to have them dried elsewhere and brought them back. And before we checked out, when we just found out that our flight out of Bergamo had been cancelled, she allowed us to stay on a few hours to sort out our problem. She even directed us to a nearby travel agency as we couldn't find an online solution. Having Elena as our host in a city which is absolutely gorgeous was a fantastic experience! Grazie Mille, Elena!!! :)