Maura was really polite and helpful. The room was just as described, everything was clean and tidy. The location is convenient as well, there are buses leaving very close by that take you right to the center. And its a 15 min walk away from the Funicolare. Getting in and out of the apartment was easy too.
I was also allowed to use the kitchen, which wasn't something she had to do. Obviously, I always tried leaving it as tidy as i had found it.
It was a really nice stay and I enjoyed my time there, I felt really welcome.