Just came back from a fantastic 3 nights in Bergamo. Rob greeted us upon arrival (even though our flight didn’t land till late). His English is great, he explained all the features of the apartment fully and also suggested lots of nice restaurants/bars/things to do locally and even helped us with the public transport saving us money on taxis! Apartment was clean and tidy and well stocked with everything you might need for a stay. It’s also an ideal location to cover the city - 15 min walk from the train/bus station (you can get to and from the airport, as well other places like Lake Como/Milan easily from here) and same again to the funicular that takes you up to the Città Alta. A beautiful city and would definitely recommend this apartment if you are visiting!