When we first arrived we felt the hosts attitude was a bit rude, he spoke as if he did not care about what he was saying to us, as if he had said the same hundreds of times over and over. Also, I had forgotten something in my room after I had checked out, so I rang the door buzzer to get back in, this was at 9am. The host complained at me, he said I cannot ring the bell when he was sleeping. I'm sorry but it was 9am and every single person in the building was already well awake, except the host! and how was I supposed to know this? his attitude was quite rude, as a host myself no matter any inconvenience I would go out of my way to assist a guest in a kind and respectful manner. I also had question about where to find good restaurant, but the host didn't bother to reply. The room itself was nice but in October very cold, and the radiator controls had been screwed closed so your unable to turn them on. the location is good.