10/10 would recommend booking this place. We chose to stay with Alessandro as we were flying out of Bergamo airport the next day. After telling him this, he was more than willing to help us get to the airport. The hospitality we received wad amazing. We had our own personal room and washroom, and had water bottles, coffee and snacks waiting for us in the room. Very thoughtful touches. There is great value in this place. Alessandro was very communicative before we arrived and although he told us he knew little English, we was smart enough to either figure out what we needed or used Google translate. Once again, 10/10 would recommend.