Roberta was very quick to respond and very flexible on our Che k out times, which was super helpful with 2 small children. The apartment was a bit disappointing. We struggled to find it as we hadn’t been given details of what the outside looked like. When we arrived late at night there wasn’t any toilet roll, which stated it was included. The dishwasher hadn’t been emptied and there was wet washing in the machine. Someone had also left their glasses on the chair in the living room. It just felt a bit rushed, or the cleaner has stopped caring. With having a crawling baby we also could see how dirty the floors were. It was a shame as it is a great space to stay in. It just needs a little more care. The TV was also not working but the beds and pillows were comfortable.