Paolo was an excellent host in Bergamo. We communicated ahead of time and he let us know of issues in the apartment. He offered us a different brand new space that was fabulous! We could not have been more pleased with how he handled the situation or the apartment we ended up having.
Paolo picked us up from the airport and drove us to the apartment. There were waters and snacks in the kitchen. We have already messaged friends about the apartment and would absolutely book with Paolo again!