Matteo was extremely attentive and helpful. First he offered to pick us up from the airport at midnight (which is already very late) for a small fee, we agreed but unfortunately our flight was delayed and we ended up arriving after 1:00am and he came to pick us up. Once we arrived at the apartment we noticed we left one of our bag back at the airport and I contacted him, he promptly came back and took my husband to the airport to look for it free of charge. The apartment is extremely clean and nice and the beds are really comfortable.