The apartment is amazing. The pictures are a very accurate reflection of the property - it is as great, modern, clean and well equipped as it looks. The air con is amazing, it was 35c when we visited and the apartment was lovely and cool. We really noticed it in the lovely bathroom too: it's so nice to come out of the shower and be able to dry off in a cool bathroom. The terrace is a good size, perfect for relaxing outside. The apartment has everything you need and it is laid out exactly how you would hope to find it. We visit Bergamo every year and will always try to book this apartment now. We found Cristina to be a really nice, friendly person who wants you to enjoy your stay. Her communications were always lightning fast and helpful and she was both patient and massively helpful in helping us to find travel to the apartment when we arrived in the midst of a taxi strike. A genuine 11/10 all around.