A wonderful location and near to all the quaintest shops and restaurants! Amazingly central with the most wonderful views. Annachiara made our trip so easy as she was so helpful and near instant to respond! She's very friendly and so happy to help you if you have any questions or need. Best place to stay in to explore Bergamo - will definitely be back! It was comfortable and all the bathrooms were so clean. I would definitely recommend staying here if you'd like to stay in a charming place with character. It's also much cheaper than the nearby hotels with ample space!
One note, the apartment is located on the top floor so there a couple of flights of stairs to climb. I wouldn't worry about it unless you had someone who was less able to climb stairs. That said, Bergamo in general as a city would be very difficult if you have difficulty walking as it's very hilly and full of cobblestones.
There is also an additional room space with a baby crib that is not listed on the site. We didn't visit this room much and closed the door as it was a tiny bit eerie. That said, it's really nothing to worry about though, as we had an amazing and wonderful trip !