A great host. Eleonora met us on check-in with all information on the area, local supermarkets and hairdressers. The apartment has a supply of great coffees, teas, bread, pastries, biscuits, fruit etc.
The apartment itself is larger than it looks in the pictures. I made the mistake thinking it was 2 bedrooms (as 2 images of 2 rooms were very similar), but the apartment does contain 3 spacious bedrooms and a balcony. We had 2 couples and could have comfortably had an additional couple stay. Although we had no children on the trip the apartment had a great selection of toys and space to place.
The place was spotlessly clean, airy and well sound insulated. Apartment is on 4th floor but there is a lift.
Location wise, you are within 5-10 min walk of the train station and the main street of Bergamo, 10-15min walk from the main shopping & restaurant area. The upper town is about 30-35mins walk but it is a nice walk.
I highly recommend the apartment & host (especially if travelling in a group), i would happily stay again.