Oliviero went out of his way to communicate & make my check in easy & problem free. The apartment is immaculate, stylish & totally renovated. The location could not be any better, just a few steps (literally steps away!) from the Funicular station up in Citta Alta, which is where you want to be, an amazing charming town with lots of quality & the best food! There are steps going to the apartment, but Oliviero was kind enough to meet me & helped with the luggage. Every morning was a delight to get up & discover the surroundings. I would stay there again. BTW, great WiFi & shower!