This is a great place to stay in Bergamo. It is not in the old town but it is very well connected to everything else (train station, airport, tram stop). The flat is gorgeous and it has amazing views of the old town (quite special at night when the lights are all lit up). Communication was great and Consuelo really helped us out when we arrived earlier than expected and let us get into the flat.
The sauna was sheer luxury and there were a few treats left for us which we really appreciated. We would recommend!