Barbara literally saved us !! She was the best! Our train got delayed from Venice to Bergamo and this is why we missed our connecting train in Verona and even though we got there almost at midnight she still picked us up from the train station and drove us the next morning to the airport !!! She even made us a little lunch bag with breakfast! 10 out of 10 definitely I’d recommend this place to everyone who wants to stay in the Bergamo area!! Also very clean room and very nice bathroom as well!! Communication was fast and Barbara was very very helpful