Pros: Antonella was very prompt and flexible in meeting us when we arrived, this was great given such a long days of travel. The flat is as it appears on AirBbB. The windows out into the street are adorable. The bed was pretty comfortable and there were extra linens available. There is also a blowdryer and an iron. Opposed to other reviews, there was never any confusion over where we were staying and we stayed in the exact flat as we had anticipated. Even though there is no air conditioning, the temperature stays quite regulated (at least when we were there) as the windows can let air circulate and the thick stone walls are cooling. The location was fabulous. Many of our friends staying nearby were jealous of how close to everything we were. And, it is easy to find. Wonderful coffee was provided as well as a percolator which worked great. Antonella was responsive in answering questions prior to the trip which increased our confidence to stay there.

Cons: The wifi didn't work during our sty. The modem is not even connected to anything? I had tried to call Antonella twice to ask about this and had sent a verified message via Air BNB during our first day but she did not respond (we were there 4.5 days). As it is so expensive to call and there is other wifi available in Citta Alta - I just gave up on trying to resolve it. However, I was presenting at a conference and so not having wifi as advertised was certainly stressful. The fridge does not really work well despite multiple adjustments. We threw our food out as there was a concern of food poisoning given the temperature. It is very noisy at night - BRING EARPLUGS or some type of sedative/hypnotic. If you want to cool off, you need the shutters to be open and this will make it quite intolerably noisy.

Overall, it was a good experience staying there. Many of the previous reviews stated similar things as what we experienced, so it is not the most surprising. I simply wanted to leave a balanced review as to help future travelers.