Manuela is great to work with. She was very flexible in terms of arrival and departure times. And was very kind to leave us nice touches such as water, cookies, candy, beer and even a gift bag! Very nice apartment with awesome views. Great location in Citte Alta, with everything within walking distance. The funicular is close by in case you choose to visit the lower city. The apartment is in a walk up to second floor, but good prep for all the walking you need to do in Bergamo.