My wife and I are in an apartment on the 4th floor overlooking the Grand Canal in Venice; it is remarkable. Yet, having just left Rosaria and Walter’s apartment in Bergamo, we are feeling a bit empty. The view here IS exceptional, but the apartment itself is lacking compared to Rosaria and Walter’s place. It was the little things that really made a difference: a coordinated color and motif theme throughout; stands for phones or tablets by the bedside; a scrupulously stocked kitchen AND generously-provided snacks and drinks.; high-end bath supplies. And lots more. Extremely quick communications with Rosaria; and Walter—what a gentleman, our train had an emergency in Bologna, so we were an hour late, yet when we arrived in Bergamo, there he was, waiting to whisk us to Citta Alta, AND he carried my wife’s bag for her—no small feat. We really felt welcomed and pampered. I think Airbnb should have a rating: Super Host Plus-Plus-Plus; Rosaria and Walter deserve it. One reviewer says, “If this apartment is available, look no further, just get it.” I say, “Heed that advice.”