I believe we were upgraded as our room was a whole apartment with a nice kitchen and bathroom. The place is spotlessly clean! Location is spot on and it is a pretty little town on the side of the lake. Unfortunately the check in was really difficult and the host very unresponsive. On the day of our arrival we kept in contact throughout the day with our arrival ETA but never heard back. When we arrived we went to the address, however it wasn't the apartment so called the host. The host then sent a message of a shop to meet someone but no address. After a bit of searching (its a small town) we found the shop and although the person at the shop was confused, they were able to help us. 5 minutes later another lady (why we couldn't message this lady from the start to arrange a time and location to meet, I don't know), who showed us to our room. Once we were settled we found that we couldn't login onto the wifi (once you enter the network password, you then receive a prompt for an additional Username and Password, however this was not provided). We messaged the host multiple times asking for help, however they never responded.