Years of using Airbnb, different countries, different people, but noone treated us this way.
Due to flight delay and traffic in the car rental point we contacted Allesandro that we will arrive 10-15m later than 11 pm
He said he won't let us in if we are late even 1 minute (even though he was in his apartment, not rushing to anywhere. We needed to take taxi (for the price of hotel for a night) to his place because he coudn't wait 10 minutes. What a shocking way of treating guests. We made it on time as we didn't want to sleep on the street.
Early in the morning, 1 hour before check out he was impolitely implying that we should get out of here as it's almost checkout time.