We enjoyed our brief stay at HSH. The room was comfortable and everything was clean and tidy. The apartment is located on a pedestrian street in the lower city, which is a pleasant 15 minute walk below the alta citta. Breakfast is provided in the form of a coupon for a lovely neighbourhood cafe next door with a range of fresh croissants, the staff of which was friendly and helped us get value for meal. The street can be noisy due to traffic on the nearby via Verdi, but the double-glazed windows are very effective at keeping it out. Frederica was pleasant and let us keep our bags in the room until it was time to go to the airport on the day we left.