Gianpaolo was exceptionally helpful and even helped us with lifts when public transport let us down! The apartment was impeccably clean and we felt more than comfortable using all the kitchen utensils to prepare food. The bedroom and bathroom were also amazingly clean. Location is ideal, everything you need is within around a 10 minute walk away including supermarket, city centre and bus stop. Would definitely stay here again if we were ever back in Bergamo!