Manuela's apartment was clean, well kept, in the heart of old city Bergamo. (If you are looking at staying in new city
vs old city, I highly recommend staying in new city.) Easily recognizable front entrance, apartment was walking distance from the center of old city.
Manuela was adequate at communicating with us- she met us when we arrived (late) and explained the necessary details about the apartment. She even allowed us to stay a few hours past check out time!
She also had tea and biscotti for us.
Would highly recommend Manuela's place!