Elena was super helpful and she responded to my messages really quickly! The room was nice and pretty clean aswell! Although it would have been nice to have even instant coffees for both of us, there was just one left. It was super easy to get the key to the apartment, Elena gave us exact instructions for that. I would recommend this to everyone who is arriving to Bergamo late in the evening and needs a place to stay close to the trainstation.
Also, if you want to explore Bergamo for a day and need to leave your luggage somewhere safe, there is the Central Hostel Bergamo, which is near to Elena’s apartment and has this service, it was super cheap (only 1€ for 6 hours) and easy to leave the luggage there and collect them at the end of the day!