Andrea was super kind and helpful, he sent very detailed videos for the check in and he has an account where he shares what you can do in Bergamo. You can count on his recommendations, especially on food. My room was so clean and the bed was super comfy. In winter time, my room was so warm. Kitchen had stuff so that you can cook / drink tea and coffee. Maybe only negative thing was that bathrooms didn't have trash cans where you can put the other stuff other than toilet paper, but there's a section for that in the kitchen. Overall I really enjoyed my stay in Bergamo. Thank you Andrea.