We arrived at around 10pm to the apartment due to a late flight. The lockbox system allowed us to check in and we arrived at the apartment easily. The space was lovely and clean and had some necessities such as salt and pepper, tea bags and instant coffee. The bed was very comfortable. We were awoken at around 7.30am each day by the church bells, but not really a problem for us as early risers. The apartment is a great location near Citta Alta and Bergamo has great connections to Milan, Lecco, Albino and Brescia which we took full advantage of. Ilaria was very quick to respond to our messages and was very helpful throughout our stay. Thank you Ilaria!