Manuela is a lovely and helpful host who met us on arrival along with being easily contactable and there to help. The apartment is beautiful and well equipted along with being in the heart of Bergamo Città Alta, and around the corner from the Funicular railway which makes access easy. It's a short distance from all good restuarants, cafes, bakeries and tourist sites etc. If you want to visit an old and unique italian town, Bergamo is the place and Manuela's apartment is the perfect place to start! It's worth mentioning that the italian plug sockets are different to a standard European one. We forgot that and within 10 minutes of emailing Manuela if she might be able to help, she'd delivered a converter to the apartment. Can't beat the assistance!