Sara is the best host you can imagine. The room is part of the aparment where she lives with her family. You get to use your own bathroom with a huge bath and basic hygiene items in case you forget to bring something. Everything was also very clean. She made us breakfeast and one day we even had dinner (including great cake) with her family! During meals we had a great conversation with her and her husband who both speak English so the communitation was very smooth. They really made us feel like part of their home and if we ever come to Bergamo, we will definitely stay in this accomodation again!